Document:

Exhibit 10.7

 

	
  CUSTOMER PROFILE

  	
  CONTRACT NO.

  	
   

  
	
   

  	
   

  
	
   

  	
  HOME
  OFFICE LOCATION PSEUDO

  
	
   

  	
   

  
	
  TO BE COMPLETED BY SUBSCRIBER:

  	
   

  
	
   

  
	
  Subscriber’s Official Name  Orbitz
  Worldwide, LLC

  
	
   

  
	
  D/B/A (Doing Business As)

  	
   

  
	
   

  
	
  Address (Main Office) 500
  W. Madison, 10th Floor

  
	
   

  
	
  City, State, Zip Code Chicago, IL 60661

  
	
   

  
	
  Country USA

  	
  Email Address

  	
   

  
	
   

  
	
  Phone Number 312-894-5000

  	
  Fax Number 312-894-4856

  	
   

  
	
   

  
	
  Business Entity:

  	
  o
  Corporation

  	
  x
  Limited Liability Company

  	
  o
  Partnership

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  o
  Sole Proprietorship

  	
  o
  Other (describe):

  
	
   

  
	
  State of Incorporation or Partnership Formation
  Delaware

  	
   

  
	
   

  
	
  Tax I.D. Number:

  	
   

  	
  26-0331198

  
													

 

	
  BILLING ADDRESS

  	
  FINANCIAL ASSISTANCE PAYMENTS ADDRESS

  
	
   

  	
   

  
	
  x
  Check here if same address as Main Office above and indicate contact name
  below.

  	
  x
  Check here if same address as Main Office above and indicate contact name
  below.

  
	
   

  	
   

  
	
  Street Address:

  	
   

  	
   

  	
  Street Address:

  	
   

  
	
   

  	
   

  
	
  City/State/Zip:

  	
   

  	
   

  	
  City/State/Zip:

  	
   

  
	
   

  	
   

  
	
  ATTN:

  	
   

  	
   

  	
  ATTN:

  	
   

  
									

 

Please provide Galileo written notice, as specified in

the notices section of the Agreement, of any changes to this information.

 

1

 

SUBSCRIBER SERVICES AGREEMENT

 

This Subscriber Services
Agreement (“Agreement”) is entered into
between the individual or entity specified on the Customer Profile and Galileo
International, L.L.C. (“GILLC”), a
Delaware limited liability company, and Galileo Nederland B.V. (“GNBV”), a company incorporated in The Netherlands
(collectively, “Galileo”).

 

1.     DEFINITIONS 

 

A.         “Authorized
User” means (i) an employee, agent or contractor of Subscriber who
needs access to a System to provide travel-related services for the primary
benefit of Subscriber and not for their own benefit or for the benefit of
others or (ii) a Client User.

 

B.          Intentionally Omitted.

 

C.          “CCP”
has the meaning as set forth in the Custom Terms and Conditions Attachment
(Galileo Services) – North America attached hereto.

 

D.         “Client User” means a customer of Subscriber that uses an
Orbitz corporate online booking tool and whose use of the Services is permitted
and governed by this Agreement.

 

E.          “Content” means for a particular Vendor, all services and
inventory of the Vendor offered through a Travelport GDS, including, without
limitation, fares, rates and classes of service.

 

F.          “Contract Effective Date” means the date that this Agreement
has been fully executed by the Parties.

 

G.          “Contract Year” means each consecutive twelve month period,
commencing from January 1, 2007.

 

H.         “Control” means, in relation to a body corporate, the power
of a person to secure that the affairs of the body corporate are conducted in
accordance with the wishes of that person by means of the holding of shares, or
the possession of voting power, in or in relation to that or any other body
corporate, or by virtue of any powers conferred by the constitutional or
corporate documents, or any other document, regulating that body corporate.

 

I.           “CRS” means computerized reservation system, and may also be
referred to as a “GDS” in this
Agreement.

 

J.           “CRS Regulations” includes Council Regulation (EEC) No
2299/89 of 24 July 1989 on a code of conduct for computerized reservation
systems, as amended and in force on the date hereof and as subsequently amended
from time to time during the Term of this Agreement, and any other regulations
regarding the general operation of CRSs enacted by any other governmental
authority during the Term of this Agreement.

 

K.         “Data Protection Laws” means all applicable laws, regulations,
regulatory requirements and codes of practice in connection with the use,
processing and disclosure of personal data or personally identifiable
information.

 

L.          “Direct Connect” or “Direct Connection”
means functionality that provides a connectivity pathway between the technology
platform for any Orbitz Worldwide Agency website and a Vendor’s host system for
purposes of making travel reservations directly in the Vendor’s host system.

 

M.        “Documentation” means all manuals, operating procedures,
instructions, guidelines, policies and other written materials, including
electronic formats, provided by Galileo during the Term of this Agreement.

 

N.         “End-to-End Business” means TFB’s corporate travel solution
that provides “end to end” (booking through fulfillment) services.

 

O.         “Europe” means any country within the European Union (“EU”)
together with any non-EU member state country that the Parties may agree to
include under the terms of this Agreement.

 

Portions
of this exhibit marked by an (***) have been omitted and filed separately with the Securities and
Exchange Commission pursuant to a
request for confidential treatment pursuant to Rule 24b-2.

 

2

 

P.          “Galileo Group” means Galileo and every company which at the
relevant time is a subsidiary, parent or holding company of Galileo, a
subsidiary of any such parent or holding company, or a company over which
Galileo or any parent or holding company of Galileo has Control, or a
subsidiary undertaking  of any such
company, and “Galileo Group Company” will be
construed accordingly; provided, however, that Orbitz shall be excepted from
and not included in the definition of Galileo Group or Galileo Group Company.

 

Q.         “Galileo Services” means those Services provided by a Galileo
Group Company or NDC as described in the attached Custom Terms and Conditions
Attachment (Galileo Services) for each of North America, Europe and RoW.

 

R.          “Galileo Services Effective Date” means January 1, 2007.

 

S.          “Improper Segment” means any speculative, duplicative or
fictitious segment or any other segment reasonably deemed by Galileo to be an
improper use of the Services, including, but not limited to, making bookings on
any GDS other than a Travelport GDS or on any airline or other reservation
system, except as expressly permitted under this Agreement. Segments booked for
testing purposes with Galileo’s prior written consent do not count as Improper
Segments, unless otherwise stipulated mutually by Galileo and Subscriber;
provided, however, that Subscriber may continue to test segments on the Systems
substantially as Subscriber conducts such tests as of the Contract Effective
Date.

 

T.          “Location” means the premises or online travel website where
Services are provided by Galileo.

 

U.         “Eligible Segments” means those segments not otherwise
subject to an exception specified in Section 5.C.

 

V.          “NDC” means a non-Galileo Group entity which has entered into
an agreement with a Galileo Group Company to provide Galileo Services and/or,
upon the Worldspan Closing, Worldspan Services, in its designated territory or
territories.

 

W.        “North America” means the United States of America and
Canada.

 

X.         “Orbitz Domestic Agency(ies)” means, collectively, Orbitz, LLC, Trip Network, Inc. (“Cheaptickets”),
Travelport for Business, Inc. (“TFB”),
Internetwork Publishing Corp. (“Lodging”) and
Neat Group Corp. (“Neat”) and all
current and future affiliates, agencies, online travel websites and brands of
Orbitz located in North America, and “Orbitz Domestic Agency” means any one of
them.

 

Y.          “Orbitz International Agency” means ebookers Limited, a
company registered in England and Wales under number 3818962 whose registered
address is at 6th Floor, 140 Aldersgate Street, London EC1A 4HY (“ebookers”), Travelbag Ltd. (“Travelbag”)
and all current and future affiliates, agencies, online travel websites and
brands of Orbitz located in Europe and RoW. The Parties agree that Travelbag
Ltd. will no longer be an Orbitz International Agency upon the consummation of
its planned sale.

 

Z.          “Orbitz” or “Orbitz Worldwide
Agency(ies)” means Orbitz Worldwide, LLC and each of its current
affiliates, travel agencies, online travel websites and brands and every
company which at the relevant time (both currently and in the future) is a
subsidiary, parent or holding company of Orbitz, a subsidiary of any such
parent or holding company, or a company over which Orbitz or any parent or
holding company of Orbitz has Control, or a subsidiary undertaking  of any such company; provided, however, that the Galileo
Group shall be excepted from and not included in the definition of Orbitz or
Orbitz Worldwide Agency(ies).

 

AA.      “Personal Data” means any personal data or personally
identifiable information relating to identifiable natural persons and may
include, amongst other things: name, address, telephone number(s), credit card
numbers and passport information; as the same may be defined under the relevant
Data Protection Laws.

 

BB.       “Principal Display” has the same meaning as defined in the
CRS Regulations.

 

CC.       “Product Data” means data which is extracted from a
Travelport GDS by the Galileo Group Companies, but for the avoidance of doubt,
does not contain Personal Data.

 

DD.      “RoW” means the rest of the world outside of North America
and Europe (as defined herein).

 

3

 

EE.        “Segment” means a reservation that is made for the services
of an air, car, hotel, cruise or tour Vendor that participates in a System at
the full service level and which:

 

·     is made by Subscriber, Client
Users or Subscriber’s end-user customers in the System and is not cancelled;

·     Galileo or any Galileo Group
Company received a participation fee from the Vendor (“Participation
Fee”);

·     is not an Improper Segment;

·     is not a passive air, car, hotel,
cruise or tour segment;

·     with respect to an air
segment, a valid ticket or other approved document has been produced in
connection with the segment; and

·     with respect to a cruise or
tour segment, is not made via Galileo CruiseSM.

 

Each Segment made using LeisureShopper will count as three Segments
(U.S. only). For the avoidance of any doubt, any cruise or tour booking made by
Subscriber outside of North America using LeisureShopper shall not count as a
Segment. For air Segments, each separate direct or nonstop flight reservation
in a passenger name record (“PNR”) is
multiplied by the number of passengers booked in the PNR for such flight to
determine total air Segments; provided that if there is a single flight number,
with a change of planes along the way, then such flight reservation shall
constitute two Segments. For purposes of this definition, “full service
level” means that the Vendor provides schedules, availability,
booking capability, fares/rates, and if an airline, ticketing capability, through
the System, and specifically excludes all airlines that do not issue tickets
(paper or electronic), unless otherwise specified in this Agreement. Galileo
reserves the right to modify this definition upon the introduction of new
vendor participant offerings. Solely in connection with any air Vendor
regarding which the Parties have mutually agreed pursuant to Section 5.A(ii)
regarding access to the air Vendors’ Content, notwithstanding the definition of
“full service level,” a segment for such an air Vendor shall be deemed a
Segment, solely for purposes of counting Segments made toward the Domestic
Annual Minimum or European Annual Target set forth in Sections 5.B.i and
5.B.ii, respectively, if Galileo has received a Participation Fee (provided
that the segment otherwise meets all of the above-specified criteria), but in
no event will Galileo pay a Segment Incentive pursuant to Section 5.A.i for
such segment.

 

FF.        “Service Level” means a certain service level that Galileo is
required to meet in connection with the performance of the Galileo Services and
Worldspan Services, as further described in Section 19.

 

GG.       “Services” means all software (“Software”),
all hardware or equipment (“Hardware”),
access to a Travelport GDS, System functionality or features, support, and any
other services provided by a Galileo Group Company or NDC under this Agreement.

 

HH.      “Services Summary” means an attachment to this Agreement that
lists the Services provided by Galileo.

 

II.          “Subscriber”
means Orbitz or the applicable Orbitz Worldwide Agency(ies), as the context
requires.

 

JJ.         “Supplier Link”
means the communication pathway between Subscriber’s host switching layer and
the following eight (8) airline host systems: American, Continental, Delta,
Northwest, US Airways, Alaska, Midwest and United, for purposes of negotiating
the required protocols for exchanging information with these proprietary host
systems.

 

KK.      “System(s)”
means the GDSs used to provide the Travelport GDS Services under this
Agreement.

 

LL.        “Term”
means, subject to the terms of the Custom Terms and Conditions Attachments
(Galileo Services) for North America and Europe, the period of time from the
Galileo Services Effective Date to December 31, 2014 for the Galileo Services
and the period of time from the Worldspan Services Effective Date (as defined
in Section 9.A. below) to December 31, 2014 for the Worldspan Services.

 

MM.    “Transaction”
means a message accessing a System that is transmitted by Subscriber,
Subscriber’s end-user customers or a Client User.

 

4

 

NN.      “Transaction
Allowance” means the monthly permitted number of Transactions per
Segment as set forth in Section 4.G.

 

OO.       “Travelport
GDS” means the system of computer hardware and software operated by or
for any Galileo Group Company (as updated from time to time during the Term of
this Agreement), including the GalileoÒ
and Apollo® CRSs and, upon the Worldspan
Closing, the Worldspan® CRS, which processes
data to provide airline, hotel, rental car and other travel-related
reservations, including airline ticketing services.

 

PP.        “Vendor”
means a supplier of services, such as an airline, car rental company, hotel,
tour or cruise operator that sells travel-related products and/or services and
that participates in the Travelport GDSs and “air Vendor” shall be construed
accordingly.

 

QQ.      “Worldspan
Closing” means the closing of a Galileo Group Company’s acquisition
of Worldspan, L.P. (“Worldspan”) or an affiliate of Worldspan, L.P
(collectively, “Worldspan”).

 

RR.       “Worldspan
Services” means those Services provided by a Galileo Group Company
or NDC as described in the attached Custom Terms and Conditions Attachment
(Worldspan Services).

 

SS.        “Worldspan
Services Effective Date” is defined in Section 9.A. below.

 

2.     PROVISION AND USE OF SERVICES

 

A.    Provision of Services. GILLC,
GNBV and each Orbitz Worldwide Agency shall be bound by the terms and
conditions of this Agreement. This Agreement has been negotiated and agreed by
the parties to govern the terms and conditions upon which the relevant Galileo
Group Company or NDC shall provide the Galileo Services and, upon the Worldspan
Closing, the Worldspan Services. For the avoidance of doubt, the Galileo
Services and, upon the Worldspan Closing, the Worldspan Services, referred to
in this Section 2 are to be provided by each of the relevant Galileo Group
Companies or NDCs who shall at all times remain responsible for the delivery
and provision of those services, notwithstanding that the liability of Galileo
to meet such obligations shall at all times remain exclusively with GILLC and
GNBV. The applicable Galileo Group Company or NDC shall provide each Orbitz
Worldwide Agency Content and Services pursuant to this Agreement, and such
Galileo Group Company or NDC, as applicable, shall invoice the particular
Orbitz Worldwide Agency for the Services provided. At all times Galileo shall
maintain an up to date list of the Galileo Group Companies and NDCs that may
provide services under this Agreement and Subscriber shall maintain an up to
date list of the Orbitz Worldwide Agencies who receive those Services. Subscriber
must first, at its own expense, do any construction, wiring or other
modifications necessary to install and connect the Services. At Subscriber’s
request and with Galileo’s approval, Galileo may provide additional Services,
subject to all terms and conditions of this Agreement. All licenses for
Software terminate upon expiration or any termination of this Agreement.

 

B.    Ownership and Use of
Services.

 

(i)            Subscriber has no
ownership, right or title in or to any Services, and may not remove identifying
marks from the Services or subject the Services to any liens or encumbrances. The
Software is the proprietary information and trade secret of Galileo or its
licensors. Subscriber may not copy, reproduce or duplicate the Software or
Documentation or any portion of them, except to the extent reasonably necessary
for backup purposes. Subscriber may not modify, alter, disassemble, reverse
assemble, reverse compile, or reverse engineer the Software in whole or in
part.

 

(ii)           Subscriber will use the
Services strictly in accordance with the Documentation and this Agreement. Any
other use is prohibited, including making Improper Segments. Subscriber shall
provide to its applicable Galileo Account Manager (as defined in Section 17)
commercially reasonable prior written notice, but in no event less than thirty
(30) days prior written notice, of any new use of the Services planned by
Subscriber not otherwise prohibited by this Agreement and that was not in
effect or established as of the Contract Effective Date regarding Galileo
Services and as of the Worldspan Services Effective Date regarding Worldspan
Services. Any such new use of any of the Services must be mutually agreed by
the Parties prior to Subscriber commencing to use the Services for such purpose.
For the period commencing on the Worldspan Services Effective Date until the
Parties agree upon a Transaction Allowance and Transaction Fees for the
Worldspan Services pursuant to Section 4.G (or a binding decision regarding a

 

5

 

Transaction
Allowance and Transaction Fees pursuant to Section 13), Subscriber shall not
use the Worldspan Services to support Direct Connect segments in any manner
other than those uses that are in place as of the Worldspan Services Effective
Date and that do not otherwise violate any provision of this Agreement. Without
limiting the preceding sentence, for the period commencing on the Worldspan
Services Effective Date until the Parties agree on a Transaction Allowance and
Transaction Fees for the Worldspan Services (or such Transaction Allowance and
Transaction Fees are determined by arbitration pursuant to Section 13), except
as permitted by the (***) Subscriber shall not send DIR INVQ Messages (as
defined below) to the System used to provide the Worldspan Services for the
purpose of obtaining seat availability information for interline itineraries
containing one or more segments where such segment(s) is on a flight operated
by a Supplier Link carrier. For purposes of this Section 2.B, the term “DIR INVQ Message” means a request and/or the associated
response for availability on one or more flights of certain air Vendors
participating in the Worldspan CRS.

 

(iii)          Subscriber shall permit
only Authorized Users to access the System(s) and they shall not disclose or
make the Services, including System displays, available to any other third
party. Subscriber will be responsible for the actions or inactions of its Authorized
Users under the terms of this Agreement. Notwithstanding anything to the
contrary, Subscriber may subcontract the use of the Services to third parties
acting on behalf of Subscriber, but may not sublicense the Services to any
third parties for their own use; provided that such third parties comply with
the terms of this Agreement and are not competitors of Galileo’s GDS services;
and provided further that Subscriber agrees it will not provide access to any
Availability Data (as defined below) from either the Galileo Services or
Worldspan Services to any third party, including but not limited to ITA. Such
permitted third party contractors shall be deemed Authorized Users. Subscriber
shall provide Galileo in writing: (i) a list of any such sublicensees as of the
Contract Effective Date and Worldspan Services Effective Date, as applicable,
including the address(es) where the Services will be utilized by the
sublicensees; and (ii) at least thirty (30) days prior notice of any changes to
the list during the Term of this Agreement. Subscriber may use the Services
herein to provide services to private label or white label websites operated or
controlled by an Orbitz Worldwide Agency, subject to the terms and conditions
of this Agreement. For purposes of this Section 2.B, “Availability
Data” means airlines’ availability data delivered in response to any
direct, real-time, “seamless” queries for availability information on airlines
against airlines’ inventory/reservation systems; standard airline availability
status messages (AVS); numeric AVS messages (NAVS); or airline availability
information in the form of Travelport GDS responses to availability requests
from customers of the Travelport GDSs other than Subscriber (AVL).

 

(iv)          Segments of another
Galileo customer may not be included under this Agreement without Galileo’s
prior written consent, which consent shall not be unreasonably withheld. Each
Party will cooperate with the other Party, and will cause each third party
under its control or direction to cooperate with the other Party, in the
performance of the other Party’s obligations under this Agreement by, among
other things, making available such information, data, access to premises,
management decisions and approvals as may be reasonably requested by the other
Party.

 

C.    Updates.
Galileo may enhance, discontinue, modify or replace (collectively, “Update”) the Services at any time, which shall not
materially adversely impair the overall functions of the Systems. Except as
otherwise expressly provided in this Agreement, Galileo does not promise to
provide any information of any vendors. With respect to any Update that could
materially affect Subscriber’s access to a System or use of the Services,
Galileo shall use commercially reasonable efforts to provide Subscriber written
notice of such update at least sixty (60) days prior to the deployment of such
Update to its subscriber base. Subscriber’s use of an Update constitutes its
agreement to Galileo’s terms and conditions pertaining to such use, or as otherwise
mutually agreed. The Parties acknowledge and agree that terms and conditions
pertaining to an Update are not intended to materially modify the overall terms
and conditions of this Agreement. Subscriber acknowledges that during the Term
of this Agreement the functionality of selling cruises and tours via
LeisureShopper may be replaced with a new Galileo cruise and tour product.

 

D.    Third
Party Products. Galileo has no liability whatsoever with respect to any
product that is not provided by Galileo and is used by Subscriber in
conjunction with the Services (“Third Party Product”).
For purposes of the previous sentence, “product” does not include Vendor
Content. Subscriber shall indemnify and hold harmless Galileo for all
liabilities, costs and expenses actually incurred by Galileo resulting from or
related to a Third Party Product. If

 

6

 

Subscriber’s
use of a Third Party Product adversely affects the use of the System by other
customers of Galileo, then Galileo may require that Subscriber immediately
discontinue its use of such Third Party Product until Subscriber can
demonstrate that it has resolved the adverse effect to Galileo’s reasonable
satisfaction. Galileo acknowledges that, as of the Contract Effective Date,
ITA’s fare shopping solution does not adversely affect the use of the Systems.

 

E.     Hardware.
Galileo (through the applicable Galileo Group Company or NDC) shall provide the
Hardware and telecommunications lines listed in the attached Custom Terms and
Conditions Attachments and/or Services Summaries in connection with Galileo
Services and, if the Worldspan Closing occurs, the telecommunications lines
provided under the Orbitz – Worldspan Agreement (as defined in the Custom Terms
and Conditions Attachment (Worldspan Services) as of the Worldspan Services
Effective Date. The costs to Subscriber for the provision of all such Hardware
and telecommunications services during the Term of this Agreement shall remain
substantially similar to the total of such costs in effect as of the Contract
Effective Date for the Galileo Services, and as of the Worldspan Services
Effective Date for the Worldspan Services. For the avoidance of any doubt,
during the Term of this Agreement, Subscriber shall reimburse Galileo in the
same way as it reimburses Worldspan under the Orbitz – Worldspan Agreement for
any and all telecommunication costs incurred by a Galileo Group Company or NDC
in connection with the provision of Worldspan Services, including, but not
limited to, telecommunications costs incurred in connection with Subscriber’s
fulfillment and customer service providers and any other entity or Location
being provided telecommunications services by a Galileo Group Company or NDC
for or on behalf of Subscriber. To the extent that Subscriber reasonably needs
additional telecommunications lines in connection with either Galileo or
Worldspan Services due to the growth in volume of Segments going through the
Travelport GDSs during the Term, Galileo will pay the reasonable costs for the
provision of such necessary telecommunications lines. Subscriber agrees to
accept full responsibility for loss of or damage to the Hardware and, if lost
or damaged, Subscriber must pay to Galileo the reasonable actual replacement
cost. Subscriber shall be responsible for all necessary repair and maintenance
to the Hardware after installation at the applicable Location(s), except to the
extent any such repair or maintenance is proximately caused by the negligence
or willful misconduct of Galileo. Subscriber may not install third-party
devices within the Hardware.

 

F.     Fare
Shopping Tools.

 

(i)            Except
as provided in Section 2.F(ii) below or as permitted by the (***), Subscriber
will not use any Galileo fare shopping tool or other Galileo faring tool without
Galileo’s prior written consent and only upon mutually agreed terms. Until
December 31, 2007, Subscriber will be responsible for the Orbitz Worldwide
Agencies’ Per-PNR Online License Fees under the Software License Agreement,
dated as of October 3, 2002, between ITA Software, Inc. (“ITA”)  and GILLC, as subsequently amended.

 

(ii)           (***)

 

7

 

(***)

 

G.    Movement
of Segments. Subscriber shall not move Segments or Transactions between the
Travelport GDSs without the prior written consent of Galileo, such consent not
to be unreasonably withheld. If Subscriber desires to move U.S. points-of-sale
air Segments from the Apollo CRS to the Worldspan CRS, Galileo’s consent
thereto shall be subject to Subscriber agreeing to a Segment Incentive rate and
other related terms such that Galileo’s Contribution Margin per Segment for
such migrated air Segments shall be no less than Galileo’s Contribution Margin
per Segment would have been if the air Segments had been made through the
Galileo Services. For purposes of this Section 2.G, the term “Contribution Margin per Segment” means for any given period
total gross Participation Fees received by Galileo from all air Vendors for
U.S. points-of-sale air Segments made by Subscriber during the period, net of
the total of all Segment Incentive payments made by Galileo to Subscriber and
the total Program Fees or other Content access fees paid by Subscriber to
Galileo for such air Segments during the period, divided by the total number of
U.S. points-of-sale air Segments made by Subscriber during the period. Subscriber
acknowledges and agrees that any such U.S. points-of-sale air Segments moved or
migrated from the Apollo CRS to the Worldspan CRS shall not become subject to
the terms of the Supplier Link Agreements or treated as eligible segments to be
made through the Supplier Link vendors under those agreements.

 

H.    Third
Party Software Licenses. Certain Software may be provided pursuant to a
license agreement between Galileo (or a Galileo Group Company) and a third
party licensor (each a “Third Party Licensor”).
The Third Party Licensor may require Galileo to agree and comply with terms and
conditions that may not already be reflected in this Agreement. While Galileo
(or other Galileo Group Companies, as applicable) will always use its
commercially

 

8

 

reasonable
efforts to negotiate terms with its Third Party Licensors which are consistent
in all material respects with those already contained in this Agreement, it may
from time to time be necessary for Galileo to pass on such additional terms and
conditions to its customers. In such event Galileo may require that Subscriber
agree to terms and conditions of use in addition to those set out herein before
Subscriber and the applicable Orbitz Worldwide Agencies are permitted access to
such Software, such consent not to be unreasonably withheld.

 

I.      Capacity
Planning. Subscriber shall provide commercially reasonable prior written
notice to its applicable Galileo Account Manager of any event that may have an
impact on the Transaction Allowance(s) or number of Transactions accessing the
Travelport GDSs, including, but not limited to, new code or changes to existing
code launched by Subscriber, Subscriber’s entrance into new markets, or
Subscriber’s advertising/marketing campaigns. Notwithstanding the preceding,
within ninety (90) days of the Worldspan Closing date, the Parties shall
mutually agree on a process and procedures regarding capacity planning that are
to be in place for the remaining Term of the Agreement. Both Parties agree to
work together to help ensure that Subscriber’s code operates with the
Travelport GDSs in the most efficient way possible. The Parties acknowledge and
agree that this Section 2.I is not intended to materially modify the manner in
which Subscriber connects to and receives the Travelport GDS Services as of the
Contract Effective Date.

 

J.     Orbitz
Booking Engines. With respect to the booking engine(s) and any other component
of, or used by, Subscriber’s websites that directly interface with a Travelport
GDS, Subscriber will use reasonable business efforts to ensure that (i) the
component’s interface to the Travelport GDSs results in a reasonably efficient
use of the Systems, as periodically confirmed by Galileo’s audit, (ii) any
software included in the component meets commercially reasonable standards for
stability, acceptability, documentation and integrity and has been sufficiently
stress tested to ensure that it will meet anticipated volume requirements, and
(iii) any hardware used by the component meets Galileo’s reasonable
requirements for compatibility. The Parties acknowledge and agree that this
Section 2.J is not intended to materially modify the manner in which Subscriber
connects to and receives the Travelport GDS Services as of the Contract
Effective Date..

 

3.     PRODUCT-SPECIFIC PROVISIONS

 

The following provisions shall apply when
Subscriber elects to license the product specified or operate in the manner
specified.

 

A.    If Subscriber elects to access the Travelport GDSs
via its own Internet communications method such as DSL, dial-up phone line,
ISDN or cable access (“User Access”),
Subscriber shall be responsible for obtaining, installing, supporting, and
maintaining all components of the User Access and for paying all charges of the
relevant communications providers. In order to minimize unauthorized access to
the Travelport GDSs and the data contained therein, Galileo recommends that
Subscriber establish a firewall. Galileo shall have no responsibility
whatsoever with respect to the User Access, including, but not limited to, the
performance or reliability of the User Access.

 

B.    If Subscriber elects to install and use its own
local area network operating environment (“LAN”) to access
the Travelport GDSs: (a) Subscriber may copy the applicable Software for its
internal use only, subject to Section 2.B above; (b) the number of Subscriber’s
users who may concurrently access the Travelport GDSs at a Location shall be equal
to the number of global terminal identifiers (“GTIDs”) licensed by Subscriber
from Galileo for that Location; and (c) Subscriber shall be responsible for
obtaining, implementing, installing, supporting, and maintaining the LAN, the
LAN operating system, the workstation operating system, and all hardware and
other software required to utilize the Travelport GDSs, but which is not
provided by a Galileo Group Company or an NDC, and for all expenses related
thereto. Galileo will continue to provide Subscriber with GTIDSs reasonably
required to support access to the Services at no additional charge. Galileo
will not unreasonably withhold any additional GTIDs requested by Subscriber
where the request is to support a reasonable business purpose of Subscriber, such
as disaster recovery.

 

C.    Galileo will license to Subscriber Selective Access
and, if desired, Global Access, whereby Subscriber or an Orbitz Worldwide
Agency may authorize another Galileo subscriber to access the client records
entered into the Travelport GDSs by them; provided, however, Galileo shall have
no responsibility or liability whatsoever with respect to such authorization or
access.

 

D.    If Subscriber elects to allow its Authorized Users
to access the Travelport GDSs from a remote location (“Remote Users”) via User
Access, then in addition to the terms set forth in Section 3.A above, the
following shall apply:

 

9

 

(i)            Subscriber
must ensure that each Remote User secures the appropriate hardware and software
necessary to access the Travelport GDS in accordance with the relevant
Documentation;

 

(ii)           unless
otherwise agreed in writing with Galileo, Subscriber shall be responsible for:
(i) installing the applicable Software; (ii) training each of its Remote Users;
(iii) ensuring that all Remote Users have adequate expertise in all areas of
the Travelport GDSs; and (iv) obtaining, installing and configuring its
selected browsing and e-mail packages;

 

(iii)          Galileo
will not provide Remote Users with any training or support; and

 

(iv)          Galileo
reserves the right to discontinue Remote Users’ access to the Travelport GDSs
upon 30 days’ prior written notice to Subscriber if Subscriber fails to meet
any of the obligations under this Section 3.D.

 

4.     CHARGES/PAYMENTS

 

A.    Subscriber shall pay all
undisputed invoices within 30 days of receipt of invoice or reconciliation
statement. The charges payable under this Agreement are set forth within this
Section 4 or on the attachments hereto. All charges for Services are subject to
change upon 30 days prior written notice to Subscriber; provided that Galileo
may not charge for Services that are expressly waived under this Agreement.
However, any increases of existing charges for Services will not exceed 10% per
calendar year. Galileo will provide to Subscriber at no additional charge Help
Desk services that are provided to Subscriber as of the Contract Effective Date
regarding Galileo Services and as of the Worldspan Services Effective Date
regarding Worldspan Services at the level that is standard for Galileo’s
subscriber base from time to time in each country. For the avoidance of any
doubt, except to the extent otherwise mutually agreed, Galileo will not be
responsible for providing any Help Desk support with respect to any hardware,
software, product or service that is not provided by Galileo under this
Agreement. Subscriber will reimburse Galileo for (i) all taxes (excluding taxes
measured by Galileo’s net income) and other governmental assessments incurred
in the provision of Services by Galileo, and (ii) any costs incurred by Galileo
to collect amounts due under this Agreement. Past due balances will accrue
interest at the rate of 11⁄2% per month compounded or the maximum rate permitted
by law, whichever is less.

 

B.    Either
Party will pay any taxes, duty, levy or impost to be withheld or deducted in
respect of any amount due to the other Party to the extent where it is required
to perform such a withholding or deduction under applicable tax law.

 

C.    If
either Party is required by law to make any tax deduction or withholding in
relation to any payment under this Agreement, it shall:

 

(i)            take
all commercially reasonable measures that may be necessary to enable or assist
the Party to whom the payment is due to claim exemption from the deduction or
withholding or, if that is not possible, a credit for it under any applicable
double taxation or similar agreement from time to time in force; and

 

(ii)           from
time to time give, upon request, the Party to whom the payment is due, proper
evidence as to the deduction or withholding and payment over of the tax
deducted or withheld.

 

D.    If
the Party making the payment has failed to fulfill its obligations under
Section 4.C above, it shall increase the amount of its payment to the beneficiary
by such an amount as to enable the beneficiary to receive the sums it would
have received had no such deduction or withholding been required.

 

E.     All
dollar amounts expressed herein are stated in United States Dollars, unless
otherwise noted. Unless otherwise mutually agreed, all payments under this
Agreement shall be made in United States Dollars. For the avoidance of any
doubt, the Parties acknowledge and agree that regarding all payments made by
Galileo to Subscriber under this Agreement, those with respect to business in
North America shall be paid by GILLC and those with respect to business in
Europe and RoW shall be paid by GNBV.

 

F.     The
Parties agree that in the ordinary course of business, any undisputed charges
owed by Subscriber to Galileo will be netted off against any amounts owed by
Galileo to Subscriber under this Agreement. For the avoidance of any doubt, the
right of offset referred to in this Section 4.F is just in connection with
payments; it does not affect each Party’s obligation to issue invoices for the
amounts being offset.

 

10

 

G.    Within
90 days of the Contract Effective Date for the Galileo Services, and within 90
days of the Worldspan Services Effective Date for the Worldspan Services, the
Parties agree to negotiate and mutually agree to an acceptable monthly
Transaction Allowance and Transaction Fee (as defined below) for the respective
Travelport GDSs. Subscriber acknowledges that by exceeding the Transaction
Allowance, this results in a legitimate cost to Galileo, and agrees to pay to
Galileo a fair and commercially reasonable fee for each Transaction made in
excess of the Transaction Allowance (“Transaction Fee”).
In establishing the Transaction Fee, the Parties shall consider, among other
factors, (i) any similar fee Galileo charges to other online travel agencies
having similar Segment volume production, (ii) industry averages for look to
book ratios for online travel agencies having similar Segment volume
productions, (iii) the capacity of Galileo’s hardware to handle the excessive
Transactions; and (iv) the cost to Galileo of handling the excessive
Transactions, and the Parties shall establish (y) a Transaction Allowance for
the Galileo Services for each region where Galileo Services are then-currently
provided (i.e., North America, Europe and/ or RoW) that is substantially
similar to the average monthly number of Transactions per Segment for each
region for the 6 months prior to the Contract Effective Date, and (z) a
Transaction Allowance for the Worldspan Services for each region where
Worldspan Services are then-currently provided that is substantially similar to
the average monthly number of Transactions per segment (as defined in the
Orbitz – Worldspan Agreement) for the Worldspan CRS for each region for the 6
months prior to the Worldspan Services Effective Date. If the Parties are
unable to agree on a Transaction Allowance and an amount for the Transaction
Fee, then the decision regarding such terms shall be resolved by arbitration
pursuant to Section 13. The Parties agree to negotiate and mutually agree on a
monthly Transaction Allowance and Transaction Fee for each of the Galileo and
Worldspan Services within 90 days of Galileo’s commencement of providing
Galileo or Worldspan Services in a region for which such an allowance and fee
was not previously established as set forth above in this Section 4.G.

 

5.     SEGMENT
INCENTIVES/COMMITMENTS

 

A.    Galileo
agrees to pay Subscriber Segment Incentive payments as specified below:

 

(i)            For
each Segment made by the Orbitz Worldwide Agencies during the Term of this
Agreement Galileo shall provide to Subscriber a Segment Incentive in an amount
and pursuant to the terms and conditions set forth in this Section 5, the
Custom Terms and Conditions Attachments attached hereto, or as provided in
Section 2.G above.

 

(ii)           If
during the Term a new air Vendor commences participation in the Travelport GDSs
at less than the full service level, or an existing full service air Vendor
changes its participation level in the Travelport GDSs to below the full
service level, the Parties shall mutually agree on the applicable Segment
Incentive payment and other related terms for access to the air Vendor’s
Content if the following terms and conditions apply: (a) for an air Vendor that
changes its participation from full service level to below full service level,
the total Segments made by Subscriber for such air Vendor during the twelve
months immediately preceding such air Vendor’s participation level change must represent
more than (***) percent (***%) of Subscriber’s total segments made during the
same time period, or (b) for an air Vendor that commences participation in the
Travelport GDSs at less than full service level, (***) percent (***%) of such
air Vendor’s total passengers boarded (as identified through public industry
sources) for that air Vendor’s primary geographic region during the twelve
months immediately preceding the air Vendor’s participation commencement date
must represent more than (***) percent (***%) of Subscriber’s total segments
made in the applicable geographic region during the same time period. If the
Parties are unable to agree on the applicable Segment Incentive payments and
other related terms, then the decision regarding such Segment Incentive
payments and other related terms shall be resolved by arbitration pursuant to
Section 13. For the avoidance of any doubt, if the above terms and conditions
are not met with respect to an air Vendor commencing participation in the
Travelport GDSs at less than full service level or a full service air Vendor
changing its participation level in the Travelport GDSs to below full service
level, then the Segment Incentive and other related terms that will apply to
Subscriber for access to such air Vendor’s Content shall be the Segment
Incentive rate and other related terms that apply to Galileo’s subscriber base
for that air Vendor, unless otherwise mutually agreed.

 

B.    Subject
to the exceptions specified in Section 5.C below, Subscriber agrees to use the
Travelport GDSs as specified below:

 

11

 

(i)            North America. Each
Orbitz Domestic Agency shall use a Travelport GDS exclusively to make all of
its air and car segments. If an Orbitz Domestic Agency elects to use a GDS for
hotel segments, it shall use a Travelport GDS exclusively, subject to the
exceptions specified in Section 5.C below. For purposes of this Section
5(B)(i), the term “GDS” shall mean the Apollo, Galileo, Worldspan, Sabre,
Amadeus, Abacas, Axess, Infini, Topas and TravelSky systems and any successor
systems thereof. If the Worldspan Closing occurs on or before December 31,
2007, during the 2007 Contract Year Subscriber agrees to make a minimum of
either (a) (***) Segments or (b) the total number of Segments made by the
Orbitz Domestic Agencies through the Travelport GDSs during the 2007 Contract
Year (including all segments made by Orbitz, LLC through the Worldspan CRS
during 2007 prior to the Worldspan Closing date), whichever is greater (“Domestic Annual Minimum”). Of the Domestic Annual Minimum, (***)
Segments shall be made by Orbitz, LLC through the Worldspan Services (the “Domestic Worldspan Services Minimum”), and the remainder of
the Segments shall be made by the Orbitz Domestic Agencies using Galileo
Services, adjusted at the beginning of each subsequent Contract Year as set
forth below (the “Domestic Galileo Services
Minimum”). Segments above 16,000,000 in a Contract Year booked by
Orbitz, LLC on the Worldspan Services shall be credited toward satisfying
Subscriber’s Domestic Galileo Services Minimum. The Domestic Galileo Services
Minimum shall be adjusted (up or down, as applicable) at the beginning of the
2008 and each subsequent Contract Year by the difference between the Domestic
Galileo Services Minimum in effect for the prior Contract Year and the total
number of Segments made by the Orbitz Domestic Agencies using Galileo Services
during the prior Contract Year. In the event that the Worldspan Closing does
not occur, then the Domestic Annual Minimum shall be either (a) (***) Segments
or (b) the total number of Segments made by the Orbitz Domestic Agencies
through the Galileo Services during the 2007 calendar year, whichever is
greater, and adjusted as specified in the preceding sentence at the beginning
of the 2008 and each subsequent Contract Year. For the avoidance of any doubt,
the Parties acknowledge and agree that any such adjustments to the Domestic
Galileo Services Minimum shall only be made when there has been an increase or
decrease in the total volume of Segments made through the Galileo Services by
Subscriber’s customers. In no event shall any such adjustments be made to the
Domestic Galileo Services Minimum where the change results from the movement or
migration of Segments between the Travelport GDSs. Further, for the avoidance
of any doubt, for purposes of calculating any adjustment to the Domestic
Galileo Services Minimum and any Shortfall Fees due under the Custom Terms and
Conditions Attachment (Galileo Services) for North America, any Segments made
through the Cheaptickets website will be treated as Segments made via the
Galileo Services, regardless of whether those Segments were migrated to the
Worldspan Services. Subscriber acknowledges and agrees that the Domestic Annual
Minimum shall apply regardless of whether one of the exceptions specified in
Section 5.C below applies.

 

(ii)           Europe. Subscriber’s
Orbitz International Agencies currently use Galileo Services for websites in
the following countries: United Kingdom, Ireland, Spain, Belgium and the
Netherlands (“Orbitz International Galileo Agencies”). Subject to Sections 5.D
and 5.E below, during the Term of this Agreement, Subscriber shall cause the
Orbitz International Galileo Agencies to use the Travelport GDSs exclusively
for those segments made by them through GDSs in Europe (“European
Annual Target”). Notwithstanding the previous sentence, until the
Parties’ agreement on a Service Level Agreement pursuant to Section 19 (or
issuance of a binding decision concerning a Service Level Agreement pursuant to
Section 13), the Orbitz International Galileo Agencies may use a non-Travelport
GDS solely, and only to the extent necessary, to “fail over” segments if the
Travelport GDSs are unavailable to book segments (excluding scheduled outages)
and only during the continuation of any such System downtime or unavailability.
For any countries in Europe where Subscriber does not operate or have a website
as of the Contract Effective Date, to the extent that Subscriber commences
operations or establishes a website in such a country (a “New European
Country”) during the Term, Subscriber will cause 100% of the
segments made in such New European Country to be made through a Travelport GDS,
unless Subscriber can reasonably demonstrate a material commercial harm or
potential material commercial harm that it cannot do so. The Parties agree to
use good faith, commercially reasonable efforts to work together to make and
maintain the Galileo Services in Europe competitive with other non-Travelport
GDSs. For countries in Europe where as of the Contract Effective Date
Subscriber only uses a non-Travelport GDS, the Parties agree that they will use
good faith, commercially reasonable efforts to work together to resolve all
mutually identified material deficiencies in the Travelport GDSs. Subscriber
agrees that it will migrate all segments made in such countries through a GDS
to a Travelport GDS as soon as reasonably practicable as Galileo resolves such
deficiencies. On a quarterly basis, Subscriber will provide to Galileo a report
certified by an officer of Subscriber stating the

 

12

 

total number
of segments made by Subscriber in Europe during the quarter, broken down by
total Direct Connect segments, Galileo Segments, and segments made through any
other GDS or other source.

 

(iii)          RoW. Subscriber
agrees that the Orbitz International Agencies located in RoW shall use the
Travelport GDSs exclusively for GDS services in such region to the extent that
Galileo can provide such services on terms and conditions commercially
reasonable for the applicable region or country. In the event Galileo and
Subscriber cannot agree on commercially reasonable terms for such services and
an Orbitz International Agency desires to use a non-Travelport GDS, then
Galileo shall have the right of first refusal to provide such Orbitz
International Agency(ies) GDS services on substantially similar terms and
conditions as those offered by the non-Travelport GDS.

 

C.    Subscriber’s obligations to
use the Travelport GDSs as specified above in Section 5.B shall be subject to
the following exceptions:

 

(i)            its obligations
existing as of the Contract Effective Date, including, but not limited to, its
obligations under its Supplier Link Agreements and the Orbitz – Worldspan
Agreement, for so long as it exists; provided that all such existing
obligations are not expanded or renewed, unless the other party to any such
agreements has a unilateral right to renew the particular agreement, and in
instances where existing obligations continue indefinitely, such existing
obligations are terminated as soon as commercially practicable;

 

(ii)           where the Travelport
GDSs do not have material Content, but subject to the terms of Sections 6.C and
18; and

 

(iii)          where, with respect to a
specific Vendor, a material economic difference in the net compensation per
segment to be received by Subscriber exists between a Travelport GDS and
establishing a Direct Connection to the Vendor; provided, however, in each such
instance the Parties shall first negotiate in good faith an economic
apportionment that is fair and commercially reasonable for both parties, and
provided further, if the Parties are unable to agree on such an apportionment,
then the decision regarding such apportionment shall be resolved by arbitration
pursuant to Section 13.

 

In each
instance where at least one of the above-specified exceptions applies, then
Subscriber may use the Direct Connection with the particular Vendor, provided
that Subscriber has not initiated the discussions with the Vendor (except as
otherwise agreed with Galileo) and Galileo will have the right of first refusal
to provide Subscriber with GDS services on substantially similar terms and
conditions as offered by the particular Vendor for the Direct Connection. In
instances where Subscriber has established a Direct Connection with a vendor
because the Travelport GDSs did not have material Content and Galileo
subsequently obtains such material Content, then Subscriber agrees to use
commercially reasonable efforts, subject to existing contractual commitments,
to make the bookings for such Content in the Travelport GDSs. Additionally,
when negotiating with vendors for any such Direct Connections Subscriber agrees
to use commercially reasonable efforts to maintain flexibility when negotiating
the term of the Direct Connect agreement and any segment volume commitment to
redirect segments for the Content to Galileo during the Term of this Agreement.
For the avoidance of any doubt, Subscriber agrees that it will not directly or
indirectly access a Travelport GDS in connection with any segments made via
Direct Connections without payment to Galileo of applicable Transaction Fees
pursuant to Section 4.G. Further, the parties agree that Subscriber’s use of a Travelport GDS for a
non-Direct Connect Vendor that is displayed in the same matrix display as a
Direct Connect Vendor accessing a Travelport GDS (provided that Subscriber pays
the applicable Transaction Fee for the Direct Connect Vendor accessing a
Travelport GDS) will not result in the imposition of a Transaction Fee to
Subscriber for the non-Direct Connect Vendor merely because the non-Direct
Connect Vendor is displayed in the same matrix display as the Direct Connect
Vendor. The previous sentence is not intended to modify any Transaction Fees
otherwise applicable to the non-Direct Connect Vendor by reason of such
non-Direct Connect Vendor’s accessing a Travelport GDS.

 

D.    Subscriber
agrees that if, during the term of this Agreement, Subscriber acquires another
entity or another online travel website, Subscriber will use commercially
reasonable efforts to migrate all of the acquired company’s or acquired online
travel website’s segments to a Travelport GDS consistent with Section 5.B
hereof, subject to the acquired entity’s or acquired online travel website’s
existing exclusivity or minimum segment obligations.

 

E.     Subscriber
agrees that if, during the term of this Agreement, Subscriber sells, transfers
or otherwise divests an Orbitz entity or Orbitz Worldwide Agency(ies) (each a “Divested Entity”) or online travel website (“Divested

 

13

 

Website”), Subscriber will cause the Divested
Entity or Divested Website to enter into an agreement with Galileo on the same
date such entity, agency or website is divested, with the terms and conditions
of that agreement to replicate the provisions of this Agreement (including,
without limitation, all economic provisions) for the Divested Entity and/or
Divested Website. If part of Subscriber’s Domestic Annual Minimum or European
Annual Target has been allocated to an Orbitz entity or an Orbitz Worldwide
Agency(ies) or online travel website that will be sold, transferred or
otherwise divested, the Domestic Annual Minimum or European Annual Target, as
applicable, will be reduced accordingly once such Orbitz entity, Orbitz
Worldwide Agency(ies) or online travel website becomes either a Divested Entity
or Divested Website; provided that the agreement referenced in the immediately
preceding sentence has been executed by the Divested Entity or Divested Website
and Galileo. The Parties agree that if the particular sale of Travelbag Ltd.
pending as of the Contract Effective Date closes, Subscriber is not required to
cause Travelbag to enter into a separate agreement with Galileo pursuant to
this Section 5.E. Subscriber’s obligations under Section 5.B(ii) with respect
to Travelbag shall cease as of the closing date for any such sale or
divestiture of Travelbag.

 

6.     CONTENT

 

A.    Subject to the terms and conditions specified in
this Agreement, Galileo will provide to the Orbitz Worldwide Agencies access to
all publicly available fares and applicable negotiated non-public fares for
air, hotel and car provided to Galileo by the Vendors participating in the
Travelport GDSs (as applicable) in accordance with the terms and conditions
agreed between Galileo and the Vendors.

 

B.    Subscriber agrees to use commercially reasonable efforts to use the
Travelport GDSs for non-air/car/hotel Content provided in the Travelport GDSs.

 

C.    Loss of Content. In the
event that one or more air Vendors that participates in a Travelport GDS
withdraws all or a portion of its Content from such Travelport GDS, and the
loss of such Content is the proximate cause of Subscriber failing to achieve
the Domestic Annual Minimum in a particular Contract Year, then Galileo agrees
not to charge Subscriber any Shortfall Fees (as set forth in the Custom
Services Terms and Conditions Attachment (Galileo Services) – North America)
for that Contract Year, provided that the loss of such Content was not caused
directly or indirectly by any action or inaction of Subscriber. The Parties
agree that this Section 6.C does not apply to situations where Content is lost
to all distribution channels (including all distribution channels owned and
operated by the particular air Vendor), including, but not limited to,
instances where an air Vendor goes out of business or drops service in a
particular market.

 

D.    Galileo agrees that no Orbitz
Domestic Agencies using Worldspan Services shall be charged any Content access
fees for the following air Vendors: American, Continental, Delta, Northwest,
United, US Airways (collectively, “PFS2 Vendors”) and Alaska, provided that
Subscriber does not opt in (such opt-in decision to be in Subscriber’s sole
discretion) to any optional programs regarding the provision of Content that
are offered by Galileo in connection with Worldspan Services. Subscriber may
not participate in any such optional programs without Galileo’s prior written
consent, which consent may require the Parties renegotiating the applicable
Segment Incentive payment for such Content. As to non-PFS2 Vendors in
connection with Worldspan Services, non-CCP participating Vendors that pay
Galileo no Participation Fee (or only a nominal Participation Fee), and Orbitz
International Agencies using Galileo Services, in consideration for Galileo
procuring or retaining Content from Vendors who participate in the Travelport
GDSs, Subscriber recognizes and acknowledges that Galileo may in return
negotiate a reduction in the Participation Fees due (or Galileo receives no
Participation Fee or only a nominal Participation Fee) from those Vendors
during the Term of this Agreement, and, as such, may necessitate Galileo
implementing a charge to access such Content. The Parties agree that any such
charge will be based on market.

 

7.     REPRESENTATIONS AND WARRANTIES

 

A.    Galileo
represents and warrants that: (i) it is the owner or authorized licensee of the
Software and Hardware; (ii) it has the right to provide the Services to
Subscriber; (iii) the Galileo Services and Worldspan Services shall meet or
exceed the Service Levels as set forth in a mutually agreed (or as determined
by arbitration pursuant to Section 13) Service Level Agreement under Section
19, and (iv) the Galileo Services and Worldspan Services will be provided in a
good and workmanlike manner. This warranty shall be null and void if Subscriber
(a) fails to use the Services in accordance with the Documentation or this
Agreement; (b) fails to use required Updates; or (c) makes any unauthorized
change to the Services.

 

14

 

B.    GALILEO (i) MAKES NO OTHER WARRANTY WITH RESPECT TO
THE SERVICES; (ii) MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THIRD PARTY
PRODUCTS; AND (iii) EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. GALILEO
DOES NOT WARRANT THAT THE SERVICES WILL MEET SUBSCRIBER’S REQUIREMENTS OR WILL
BE UNINTERRUPTED OR ERROR-FREE.

 

C.    Galileo will defend, indemnify and hold Subscriber
harmless against any third party claim due solely to an alleged breach of
Section 7.A(i) or 7.A(ii), provided that Subscriber gives Galileo prompt
written notice of the claim, Galileo has sole authority to defend or settle the
claim, and Subscriber reasonably cooperates in Galileo’s defense of the claim. If
Galileo is found to be in breach of Section 7.A, Galileo shall, at its option
and expense, modify or replace the component of the Services causing the
breach, or obtain the right for Subscriber to continue to use the component of
the Services, as applicable. Following the Parties’ agreement on a Service
Level Agreement pursuant to Section 19 (or an arbitrator’s issuance of a
binding decision concerning a Service Level Agreement), the remedies available
under the Service Level Agreement set forth in Section 19 and this Section 7
will be exclusive of any other remedy, now or hereafter existing at law, in
equity, by statute or otherwise for breach of Section 7.A.

 

D.    Subscriber represents and warrants that: (i) each
current Location and current Subscriber entity and/or current Orbitz Worldwide
Agency(ies) and current online travel websites is owned or controlled by
Subscriber and it has the authority to enter into this Agreement on behalf of
each current and future Location and current and future Subscriber entity and/or
current and future Orbitz Worldwide Agency(ies) including, but not limited to,
Orbitz, LLC Cheaptickets, TFB, Lodging, Neat and ebookers, and current and
future online travel websites; and (ii) no written or oral representation or
warranty made or information furnished by Subscriber to Galileo, including the
Customer Profile, contains any untrue statement of material fact.

 

E.     Each Party represents and warrants that its
execution of this Agreement and the exercise of its rights and the performance
of its obligations hereunder do not constitute and shall not result in any
breach of any agreement to which it is a party.

 

8.     LIMITATION OF LIABILITY

 

SUBJECT TO SECTION 8.B BELOW, ANY LIABILITY OF EITHER PARTY ARISING
FROM OR RELATING TO THIS AGREEMENT, WHETHER BASED ON CONTRACT, TORT,
NEGLIGENCE, INTENDED CONDUCT, STRICT LIABILITY, OR OTHERWISE WILL BE LIMITED TO
THE OTHER PARTY’S ACTUAL, DIRECT DAMAGES AND WILL BE SUBJECT TO THE FOLLOWING:

 

A.            EXCEPT FOR DAMAGES RESULTING FROM THE
LIABLE PARTY’S BREACH OF A PAYMENT OBLIGATION HEREUNDER, GROSS NEGLIGENCE,
WILLFUL MISCONDUCT, INTENTIONAL MISREPRESENTATION OR INDEMNIFICATION HEREUNDER,
THE AMOUNT OF DAMAGES RECOVERABLE AGAINST THE LIABLE PARTY FOR ALL EVENTS,
ACTS, AND OMISSIONS WILL NOT EXCEED, IN THE AGGREGATE, THE SUM OF TWENTY
MILLION DOLLARS ($20,000,000.00).

 

B.            EXCEPT FOR ANY AND ALL SHORTFALL FEES AS
MAY BECOME DUE UNDER THIS AGREEMENT, IN NO EVENT WILL THE LIABLE PARTY BE
LIABLE FOR (I) ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES, EXCEPTING DAMAGES ARISING OUT OF THE LIABLE PARTY’S INDEMNIFICATION
OBLIGATIONS SET FORTH IN THIS AGREEMENT, OR (II) ANY DAMAGES THAT COULD HAVE
BEEN PREVENTED OR MITIGATED BY THE OTHER PARTY’S TAKING REASONABLE PRECAUTIONS
OR FOLLOWING REASONABLE PROCEDURES.

 

15

 

9.     TERM AND TERMINATION

 

A.    Term. With respect to the Galileo Services,
subject to the Custom Terms and Conditions Attachments (Galileo Services) for
North America and for Europe, this Agreement will start on the Contract
Effective Date. With respect to the Worldspan Services, this Agreement will
start on the Worldspan Closing date (“Worldspan Services
Effective Date”). The term of this Agreement shall expire on
December 31, 2014.

 

B.    Termination. A Party (the “Insecure Party”) to this Agreement may immediately terminate
this Agreement or, alternately, may request the other Party (the “Defaulting Party”) to meet certain conditions in an attempt
to avoid termination, if any of the following occurs: (i) the Defaulting Party
is subject to any insolvency proceeding under any applicable local, state or
federal law; (ii) a receiver or custodian of the Defaulting Party’s assets is
appointed; (iii) the Defaulting Party ceases to do business or otherwise ceases
or suspends operations for reasons other than an event of force majeure, or as
otherwise permitted under the Agreement; (iv) the Defaulting Party breaches any
of its material obligations under this Agreement (other than payment
obligations), and the breach continues for 30 days after the Insecure Party’s
written notice (except if a cure is impossible or impracticable, there is no
cure period); (v) the Defaulting Party fails to remit any payment due within 30
days after receipt of written notice from the Insecure Party; (vi) the
Defaulting Party materially breaches any of its representations or warranties
set forth herein; or (vii) in the case of Subscriber, Galileo breaches its
obligations under Section 19.C regarding a mutually agreed (or as determined by
arbitration pursuant to Section 13) Service Level Agreement. If Subscriber is
the Defaulting Party, then Galileo may, among other actions, first suspend
access to the Services in an attempt to avoid termination. Either Party’s
efforts to avoid termination shall not constitute a waiver of such Party’s
right to terminate the Agreement.

 

 C.   Survival of Terms. Notwithstanding
anything to the contrary in this Agreement, provisions which by their nature
and intent should survive expiration or termination, including, but not limited
to, confidentiality, damages, Software license restrictions, and risk of loss,
will survive.

 

10.   INDEMNIFICATION

 

A.    Each Party (“Indemnitor”)
shall defend, indemnify and hold harmless the other Party, its parents,
affiliates and subsidiaries, and their respective officers, directors,
employees, agents, successors and assigns (each a Galileo or Subscriber “Indemnitee”, as applicable), from and against third party
liabilities, including reasonable attorneys’ fees, costs and related expenses,
which may be incurred by an Indemnitee solely as a result of any injuries or
deaths of persons, or the loss or loss of use of, damage to, or destruction of
property, arising out of or related to the performance or failure of
performance of its obligations under this Agreement.

 

B.    Subscriber shall indemnify and hold harmless each
Galileo Indemnitee from and against any and all third party liabilities,
including reasonable attorneys’ fees, costs and related expenses, that may be
incurred by a Galileo Indemnitee solely as a result of Subscriber’s misuse of
the Services or Subscriber’s provision of travel services or products to
Subscriber’s customers.

 

C.    An Indemnitor shall not settle an action or claim
in a manner that materially adversely affects an Indemnitee without the
Indemnitee’s prior written consent, which will not be unreasonably withheld.

 

D.    Any Party claiming indemnification pursuant to this
Section 10 will give the Indemnitor prompt written notice of the applicable
third party liabilities and reasonably cooperate with the Indmenitor, at the
Indemnitor’s cost and expense, in the defense of the foregoing. The Indemnitor
shall have sole authority to defend or settle the claim, provided such defense
or settlement does not prejudice any rights of or incur any cost on behalf of
the Indemnitee(s).

 

11.   CONFIDENTIALITY 

 

A.    Each Party agrees to regard and preserve as
confidential all information, documents and materials (in whatever format or
media) related to the business and activities of the other Party, its
customers, clients, suppliers (including Vendors) and other entities with whom
the other Party does business (including price lists, business and trade
secrets, passenger, customer or client lists and records, economic information
where Orbitz has more favorable terms than other Galileo subscribers, other
business and marketing information, plans and data, schematics and diagrams),
that may be obtained by such Party from any source or may be developed as a
result of this Agreement (collectively, “Confidential Information”).
Each Party agrees to hold Confidential Information in trust and

 

16

 

confidence and not to disclose it to any person, firm or enterprise, or
use it (directly or indirectly) for its own benefit or for the benefit of any
independent third party or other Party, unless authorized by this Agreement or
by the other Party in writing, and even then, to limit access to and disclosure
of Confidential Information to its employees and representatives on a “need to
know” basis only. Notwithstanding the preceding, each Party may disclose all
information contained in passenger name records and traveler profiles if
required to do so by law or court order, or requested by a governmental or law
enforcement agency, and to its accountants and attorneys and other professional
advisers on a “need to know” basis only, as a direct result of such
request/requirement, as applicable.

 

B.    Each Party acknowledges that any materials labeled
“Confidential” at the time of their receipt from the other Party, are
confidential and trade secrets of the disclosing Party, and each Party agrees
that unless written consent has been given, the receiving Party shall keep such
materials confidential and prevent their disclosure to any person other than to
its employees or representatives on a “need to know” basis only, and the
receiving Party shall be responsible to the disclosing Party for any
unauthorized disclosure of Confidential Information by the receiving Party’s
employees or representatives. The Parties agree that the terms of this
Agreement are Confidential Information of each Party but in no event shall the
terms of this Agreement be deemed a trade secret of a Party. Each Party may
share the terms of this Agreement with its accountants, lawyers and other
professional advisers on a “need to know” basis only.

 

C.    Information shall not be considered confidential to
the extent that such information is: (i) already known to the receiving Party
free of any restriction at the time it is obtained from the disclosing Party;
(ii) subsequently learned from an independent third party free of any
restriction and without breach of this Agreement or any other agreement; (iii)
or becomes publicly available through no wrongful act of either Party; (iv)
independently developed by one Party without reference to any confidential
information of the other; or (v) required to be disclosed pursuant to a
requirement of a governmental agency or law enforcement authority or regulatory
body, or by judicial decision so long as the Parties provide each other with
reasonable advance prior written notice of such requirements.

 

D.    No express or implied rights or license are granted
by the disclosure of Confidential Information to the recipient Party pursuant
to, under and in connection with this Agreement. THE RECIPIENT PARTY
UNDERSTANDS THAT THE DISCLOSING PARTY MAKES NO REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING THOSE OF MERCHANTABILITY AND SATISFACTORY QUALITY
AND FITNESS FOR A PARTICULAR PURPOSE), WITH RESPECT TO CONFIDENTIAL
INFORMATION.

 

E.     Each Party shall at all times: (a) comply with the
Data Protection Laws; and (b) shall not do, or cause or permit to be done,
anything that may cause or otherwise result in a breach of the Data Protection
Laws.

 

F.     Subscriber agrees that the Galileo Group Companies
and NDCs will have the right to extract, use and send to the participating
Vendor to the relevant transaction, for the sole purpose of facilitating such
transaction, any data that Subscriber enters into the Travelport GDSs in
respect of bookings made by it. This data includes but is not limited to
Personal Data, airports of departure and arrival, times of departure and
arrival and class of seat booked.

 

G.    Notwithstanding the provisions of this Section 11,
to the extent permitted by all applicable and relevant laws, Galileo will have
the right to extract Product Data and to disclose (including sell) and send
Product Data to third parties provided the use of Product Data shall at all
times be in accordance with the relevant Data Protection Laws.

 

H.    Any data supplied by Subscriber to Galileo (whether
stored on or sent over the Travelport GDSs or on the Software or otherwise
pursuant to this Agreement) will not contain anything obscene, offensive or
defamatory, or which is in breach of any laws or regulations.

 

I.       Neither Party shall acquire under this Agreement
a right to use, and may not use without the other Party’s prior written consent
in each instance, the names, characters, artwork, designs, trade names,
trademarks or service marks of the other Party in any advertising, publicity,
public announcement, marketing, press release or promotion.

 

J.     Each Party shall be liable for and shall indemnify
the other Party from and against any and all claims, actions, liabilities,
losses, damages and expenses (including legal expenses on a full indemnity
basis) incurred by the indemnified Party which arise directly or indirectly as
a result of any breach of the obligations set out in this Section 11

 

17

 

by Subscriber, an Orbitz Worldwide Agency or Authorized User or by
GILLC, GNBV or an NDC, as the case may be.

 

12.   GOVERNING LAW; JURISDICTION; ATTORNEYS’ FEES

 

This Agreement and any disputes arising under or in connection with
this Agreement shall be governed by the internal laws of the State of Illinois,
without regard to its conflicts of laws principles. Subject to Section 13, all
actions brought by either Party to enforce, arising out of or relating to this
Agreement shall be brought and tried exclusively in federal or state courts
located in Cook County, Illinois. The parties hereby consent to submit to the
personal jurisdiction of and venue in such courts. In the event of any proceeding, claim or action being filed or
instituted between the Parties with respect to this Agreement, the prevailing
Party will be entitled to receive from the other Party all costs, damages and
expenses, including reasonable attorney’s fees, incurred by the prevailing
Party in connection with that action or proceeding upon the controversy being
reduced to final judgment or award.

 

13.   DISPUTE RESOLUTION

 

A.    This Section 13 applies solely to the Parties’
obligations pursuant to Sections 2.F(ii), 4.G, 5.A.(ii), 5.C.(iii) and Section
19 hereof.

 

B.    In the event the Parties are unable to agree upon (i)
terms and conditions regarding (***) pursuant to Section 2.F(ii), (ii) a
Segment Incentive payment and other related terms with respect to a new air
Vendor that participates at less than full service level or an air Vendor
changing its System participation level to less than a full service level
pursuant to Section 5.A(ii) hereof, (iii) an economic apportionment with
respect to a particular Vendor pursuant to Section 5.C.(iii) hereof, (iv)
determination of a Transaction Allowance and Transaction Fee for each region as
applicable under Section 4.G and (v) a Galileo Services Service Level Agreement
or Worldspan Services Service Level Agreement under Section 19, the CEOs of the
Parties shall use good faith efforts to negotiate a resolution to the
applicable issue. If the CEOs of the Parties have been unable to agree on a
resolution to an issue within 15 days of identification and written notice to
the other Party of an issue, such dispute (“Dispute”)
shall be settled by arbitration administered by the American Arbitration
Association under its Commercial Arbitration Rules. The Parties agree that such
arbitration shall take place in Chicago, Illinois. The arbitration shall be
conducted by three (3) arbitrators. Within five (5) days after the receipt by
the other Party of a written notice of one Party’s desire to settle a Dispute
by arbitration, each Party shall appoint an arbitrator, and within five (5)
days of their appointment the two (2) arbitrators so chosen shall nominate a
third independent arbitrator. Such third arbitrator shall either be an
independent arbitrator, an attorney with at least ten years experience in the
travel industry, or any other professional with ten years experience in the
travel industry. If within such five (5) day period the two (2) arbitrators
fail to nominate the third arbitrator, upon written request of either Party,
the third arbitrator shall be appointed by the American Arbitration Association
and both Parties shall be bound by the appointment so made. If either Party
shall fail to appoint an arbitrator as required under this Section 13.B, the
arbitrator appointed by the other Party shall be the sole arbitrator of the
Dispute. The decision of the arbitrators (or such single arbitrator) shall be
made within thirty (30) days of the close of the arbitration hearing, unless
otherwise agreed by the Parties. The decision of a majority of the panel (or
such single arbitrator) shall be final, conclusive and binding upon the Parties
hereto, and may be enforced in any court having jurisdiction.

 

C.    The arbitration proceedings shall proceed as soon as
practicable following the selection of the arbitrators, and, if practicable,
commence within fifteen (15) following the written notice of one Party’s desire
to settle a Dispute by arbitration. Neither Party will take any action or fail
to take any action to delay such proceedings. The arbitration proceedings shall
be conducted in the English language and any monetary award shall be in U.S.
dollars. The arbitrators (or such single arbitrator) shall not have the
authority to award punitive, special, exemplary, incidental, indirect or
consequential damages, regardless of whether a claim is based on contract, tort
(including negligence), breach of fiduciary duty, strict liability, violation
of any applicable deceptive trade practices act or similar law or any other
legal or equitable principle, and except as otherwise provided in the
Agreement, each Party’s maximum liability shall be limited to the lesser of any
direct damages or $20 million, subject to the exceptions provided in Section 8
(Limitation of Liability).

 

D.    Use of the above dispute resolution procedures shall
not constitute a waiver of any right of either Party.

 

E.     All negotiations connected with any Dispute shall be
concluded in confidence and without prejudice to the rights of the Parties in
any future proceedings.

 

18

 

F.     The Parties expressly agree that the previously-described
dispute resolution proceedings, including any written decision by the
arbitrators (or such single arbitrator), are confidential and shall not be
disclosed for any purpose whatsoever without the written consent of the other
Party.

 

G.    Notwithstanding anything herein contained in this
Section 13, both Parties shall be entitled to (i) commence legal proceedings
seeking such mandatory, declaratory or injunctive relief as may be necessary to
define or protect their rights and enforce the obligations in an extraordinary
situation in which such Party may incur irreparable damage in the period
pending the settlement of a Dispute in accordance with the dispute resolution
proceedings set forth in this Section 13; (ii) commence legal proceedings involving
the enforcement of an arbitration decision arising out of this Agreement; or
(iii) join any arbitration proceeding arising out of this Agreement with any
other arbitration proceeding arising out of this Agreement.

 

14.   ASSIGNMENT; CHANGE OF CONTROL; NON-CIRCUMVENTION

 

A.    Assignment. The Agreement may not be
assigned by either Party without the prior written consent of the other Party,
provided that the Agreement may be assigned upon written notice (a) to a
Galileo Group Company or to a Subscriber entity or to an Orbitz Worldwide
Agency(ies), as applicable; (b) in connection with a merger, acquisition,
restructuring or sale of all or substantially all assets of either Party; or
(c) as necessary to effectuate the change of control and non-circumvention requirements
set forth below so long as the assignment does not reduce applicable Segment
volumes or commitments, the assignee is not a direct competitor of the other
Party and the assignee assumes the assignor’s duties/obligations under the
Agreement.

 

B.    Change of Control. The Agreement shall
survive any “Change of Control” of Travelport Limited. The Agreement shall
survive any Change of Control of Subscriber or any of its related entities and
will be binding upon successors, assigns and future owners of any of the
foregoing. “Change of Control” means the sale
or transfer of beneficial ownership of 50% or more of the voting securities or
other ownership interests of a Party.

 

C.    Non-Circumvention. Neither Party shall,
directly or indirectly, take or fail to take, nor permit any Galileo Group
Company, as to Galileo, or any Orbitz entity or Orbitz Worldwide Agency, as to
Orbitz, to take or fail to take, any action with the intent or effect of
avoiding or otherwise circumventing any provision or the intent of the Parties
of the Agreement, including, without limitation, the foregoing assignment and
Change of Control provisions.

 

15.   AUDIT RIGHTS

 

One time per calendar year during the Term of this Agreement,
Subscriber and Galileo shall each have the right, upon at least thirty (30)
days prior written notice to the other Party, to inspect the records and other
information collected, generated or maintained in connection with the Services
provided and used pursuant to this Agreement, during normal business hours, for
the purpose of determining the other Party’s compliance with this Agreement. The
Party conducting the audit shall pay for all costs of such inspection,
including all reports and any other information supplied, provided that in the
event an audit reveals a discrepancy between amounts paid and amounts due (or
other measurable obligation) of greater than 10%, then the audited Party will
reimburse the auditing Party for the reasonable costs of the audit. Information
disclosed to the auditing Party or to its auditing representative in the course
of such inspection shall be subject to the confidentiality requirements of this
Agreement. Any and all such audits shall be conducted through independent
auditors mutually agreed by the Parties.

 

16.   RIGHT OF FIRST OFFER 

 

On or before the date that is at least 180 days prior to the expiration
of this Agreement, Galileo shall have the right to make an offer to provide GDS
services to Subscriber following the expiration of this Agreement based upon
information provided to Galileo by Subscriber in good faith to enable Galileo
to prepare a complete written proposal for the provision of such services. Subscriber
shall consider Galileo’s proposal in good faith, and provided the Parties agree
to proceed, shall negotiate in good faith the terms and conditions for a new
agreement for the provision of GDS services.

 

17.   ACCOUNT SUPPORT

 

Galileo shall provide Subscriber at Galileo’s cost and expense, two (2)
full-time employees for the purposes of account support and management (“Account Managers”) with respect to the Galileo Services and
the Worldspan Services. In

 

19

 

the event that the Worldspan Closing does not occur, then Galileo shall
provide Subscriber one (1) full-time employee for such purposes with respect to
the Galileo Services.

 

18.   COOPERATION

 

The Parties shall cooperate and facilitate discussions with Vendors
with the goal of making Vendors and their Content available in the Travelport
GDSs and of ensuring that any Vendor Content made available to the Orbitz
Worldwide Agencies is also made available to the Travelport GDSs, even where
such Content may be restricted to the Orbitz Worldwide Agencies. Except as
expressly provided in this Agreement, neither Party shall be precluded from
entering into an agreement with a Vendor if the Vendor is unwilling to agree to
particular terms desired by the Parties as a result of their cooperation.

 

19.   SERVICE LEVELS

 

A.    Up
until the Worldspan Services Effective Date, no Service Level shall apply to
the Galileo Services. If the Worldspan Closing does not occur, then Galileo and
Subscriber will enter into, within 60 days following a definitive determination
that the Worldspan Closing will not occur, a commercially reasonable Service
Level Agreement to apply to the Galileo Services (“Galileo
Services Service Level Agreement”).

 

B.    Within
60 days following the Worldspan Closing, Galileo and Subscriber will enter into
a commercially reasonable Service Level Agreement to apply to the Worldspan Services
(“Worldspan Services Service Level Agreement”).

 

C.    If
the Parties are unable to agree on the terms of a Galileo Services Service
Level Agreement or a Worldspan Services Service Level Agreement within 60 days
following the Worldspan Closing or the determination that the Worldspan Closing
will not occur, as the case may be, then the decision regarding the applicable
Service Level Agreement shall be resolved by arbitration pursuant to Section
13.

 

20.   MATERIAL REVENUE CHANGE

 

In the event that, due to market conditions
or for competitive reasons, Galileo decreases by (***) percent (***%) or more
on a cumulative basis the total of Participation Fees (as defined in Section
1.EE) payable to Galileo for all Segments booked via the Orbitz Worldwide
Agencies through either the Galileo Services or Worldspan Services on a
country-by-country basis below the Participation Fees in effect as of December
31, 2007 (the “Fee
Change”), then, effective as of the date of the Fee Change (“Fee Change Effective Date”), the Segment Incentives
provided under this Agreement in the relevant country in connection with the
particular Services affected shall be reduced by (***) of the amount of the Fee
Change percentage; provided that once Galileo is earning less than $(***) in
Participation Fees per Segment (after deduction of the applicable Segment
Incentives), then the Segment Incentives shall be decreased by the full amount
of the Fee Change percentage; and provided further that no decrease in any
Segment Incentive will take effect until (***). The calculation of whether a
Fee Change has occurred regarding the United States will not include
Participation Fees for Vendors who have commenced participation in the Content
Continuity Program subsequent to the Contract Effective Date and for whom
Subscriber has paid Program Fees during the Term. For example, assume Galileo
decreased its Participation Fees in the United States in connection with the
Apollo CRS in the (***) (***)(calculated pursuant to the terms of this Section
20 regarding new Content Continuity Program-participating Vendors) and such
decreases resulted in a cumulative (***)% decrease in the Participation Fees
for all Segments booked via the Orbitz Domestic Agencies using the Apollo CRS
(in the United States) below the Participation Fees in effect as of December
31, 2007 (in the United States), the Segment Incentive set forth on the Custom
Terms and Conditions Attachment (Galileo Services) – North America shall be
decreased by (***)% (i.e., (***) of (***)%) effective as of (***), assuming
that Galileo was earning more than $(***) in Participation Fees per Segment
after deduction of the applicable Segment Incentive.

 

20

 

21.   SUBSCRIBER TERMS AND CONDITIONS COMMITMENT

 

Galileo will provide the Galileo Services and Worldspan Services on
commercial terms and conditions not less favorable overall than the overall
terms and conditions offered by Galileo to any other online travel agency
delivering equivalent or lesser segment volumes. In determining the relative
favorability of the overall terms and conditions, Galileo may also consider
geographic and business (corporate vs. leisure) mix.

 

22.   NOTICE

 

A.    Every notice, request, demand or other
communication requiring notice under this Agreement:

(a)           shall be in the English language and shall
be made in writing; and

(b)           shall
be deemed to have been received:

(i)            immediately, in the case of an e-mail or
fax, unless the date of transmission is not a business day in the country of
the addressee, in which case it shall be deemed to have been received at the
opening of business on the next such business day; and shall be confirmed by
sending a copy of such fax or e-mail by express courier within 24 hours of
transmission; and

(ii)           on delivery, in the case of a letter
delivered in person;

(iii)           three days after delivery to the courier in
the case of a letter sent by express courier; and

(iv)          five days after the date when such
communication is mailed with postage prepaid.

 

B.    All
notices permitted or required to be given hereunder, and any legal proceedings
concerning or arising out of this Agreement shall be delivered or sent to the
Parties as follows:

	
  To Galileo:

  	
  Galileo
  International

  
	
   

  	
  6901 S. Havana Street

  
	
   

  	
  Centennial, CO 80112

  
	
   

  	
  Fax: 847-358-8603

  
	
   

  	
  Attn: GALCHI Legal Department – Contract Notices

  
	
   

  	
   

  
	
   

  	
  With a copy to:

  
	
   

  	
   

  
	
   

  	
  Galileo International Limited

  
	
   

  	
  Galileo House

  
	
   

  	
  Axis Park

  
	
   

  	
  Hurricane Way

  
	
   

  	
  Langley

  
	
   

  	
  Berkshire SL3 8AG

  
	
   

  	
  United Kingdom

  
	
   

  	
  Fax: +44 1753 288224

  
	
   

  	
  Attn:

  	
  Legal Department

  
	
   

  	
   

  
	
  To Orbitz:

  	
  Orbitz
  Worldwide, LLC

  
	
   

  	
  500 W. Madison, 10th Floor

  
	
   

  	
  Chicago, Illinois 60661

  
	
   

  	
   

  
	
   

  	
  Attn: President and CEO; Fax: 312-894-4857

  
	
   

  	
  With a copy to the Legal Department; Fax: 312
  894-4856

  
	
   

  	
   

  

 

 

C.    Either Party may give written notice to the other
Party of such other address(es) to which notices shall be sent, and thereafter
notices shall be sent to such new or additional addresses.

 

23.   FORCE MAJEURE

 

A.    Neither Party shall be deemed to be in breach of
this Agreement or liable for any delays in performing or failure to perform any
of its obligations under this Agreement as contemplated hereunder if the delay
or failure was due to a cause beyond the reasonable control of, and was not the
fault or negligence of, the affected Party (including acts of

 

21

 

God, war or threat of war, civil unrest or commotion, natural or
nuclear disaster, epidemic, terrorist activity, explosion, fire, flood, adverse
weather conditions, telecommunications line failures, strike, labor dispute,
work stoppage, any act or order of central or local government, or of any law
enforcement or quasi-legal or judicial authority, or acts or omissions of any
telecommunications supplier) (“Force Majeure”).

 

B.    Notwithstanding the foregoing, a Party may not
claim as Force Majeure the willful act or negligence of or failure to take all
reasonable precautions by that Party.

 

C.    If either Party is prevented or delayed in the
performance of any of its obligations under this Agreement by Force Majeure,
that Party shall forthwith serve notice in writing on the other Party
specifying the nature and extent of the circumstances giving rise to Force
Majeure, and shall, subject to service of such notice and having taken all
reasonable steps to avoid such prevention or delay and subject to Section 23.F.
below, have no liability in respect of the performance of such of its
obligations as are prevented by the Force Majeure events during the
continuation of such events, and for such time after they cease as is necessary
for that Party, using all reasonable endeavors, to recommence its affected
operations in order for it to perform its obligations.

 

D.    If a Force Majeure event occurs, the date(s) for
performance of the obligations affected will be postponed for so long as is
(and to the extent that it is) reasonably made necessary by the continuation of
such circumstance or event.

 

E.     If any material obligation of either Party
pursuant to, under and in connection with this Agreement is delayed as
contemplated by Section 23.A. above for longer than 3 months, then either Party
shall have the right to terminate this Agreement forthwith on written notice to
the other in which case neither Party shall have any liability to the other
except that rights and liabilities which accrued prior to such termination
shall continue to subsist.

 

F.     The Party claiming to be prevented or delayed in
the performance of any of its obligations under this Agreement by reason of
Force Majeure shall use reasonable endeavors without hereby being obliged to
incur any expenditure or cost to bring the Force Majeure event to a close or to
find a solution by which the Agreement may be performed despite the continuance
of the Force Majeure event.

 

24.   GENERAL 

 

A.    Galileo or its agent shall have the right to enter
any Location upon reasonable notice and during normal business hours for the
purpose of (i) monitoring, inspecting, or repairing any Hardware; (ii)
monitoring the users’ operation of the Services; and (iii) removing the
Services, at Subscriber’s expense, upon expiration or any termination of this
Agreement.

 

B.    Nothing in this Agreement is intended or shall be
construed to create any agency, partnership or joint venture relationship
between the Parties.

 

C.    No waiver of any provision or breach of this
Agreement shall constitute a waiver of any other provision or subsequent
breach.

 

D.    If any provision of this Agreement, in any respect,
is either held to be invalid, illegal, or unenforceable by any court or
competent authority; or rendered invalid, illegal, or unenforceable by the
introduction of, or change in, any statute, regulation, applicable code or
other ordinance, then such provision shall be deemed deleted from this
Agreement without prejudice to the remaining provisions hereof which shall
continue in full force and effect notwithstanding such deletion, and Galileo
and Subscriber shall thereupon negotiate in good faith a substitute
provision(s) which is valid, legal and enforceable and which most closely
equates to the intention of the Parties as contemplated by this Agreement.

 

E.     In the event of an action to enforce this
Agreement or to seek remedies for a breach of this Agreement, the prevailing
Party shall be entitled to receive from the other Party reimbursement of its
reasonable attorneys’ fees, expenses and court costs.

 

25.   ENTIRE AGREEMENT

 

This Agreement, together with any and all attachments, constitutes the
entire agreement and understanding of the Parties regarding the subject matter
of this Agreement and, as of the Contract Effective Date for Galileo Services,
and as of the

 

22

 

Worldspan Services Effective Date for Worldspan Services, supersedes
all prior written and oral agreements between the Parties on this subject
matter, except for amounts Subscriber may owe Galileo under the Orbitz – Apollo
Agreement, the Galileo – ebookers Productivity Incentive Agreement (as defined
in the Custom Terms and Conditions Attachments (Galileo Services) for North
America and Europe, respectively) and all other agreements referenced in the
“Supersedes Existing Agreements” Section of the Custom Terms and Conditions
Attachment (Galileo Services) for Europe. This Agreement may be modified only
by written agreement of the Parties. In the event that the provisions of an
attachment conflict with any terms herein, then the provisions of the
attachment shall control.

 

23

 

By signing below the Parties acknowledge their acceptance of the terms
and conditions of this Agreement and its attachments.

 

 

	
  Executed on behalf of
  Subscriber

  	
  Executed on
  behalf of Galileo International, L.L.C.

  
	
   

  	
   

  
	
   

  	
   

  
	
  Signature:

  	
  /s/ Steve
  Barnhart

  	
   

  	
  Signature:

  	
  /s/ Eric J. Bock

  
	
   

  	
   

  
	
  Printed Name:

  	
  Steve Barnhart

  	
   

  	
  Printed Name:

  	
  Eric J. Bock

  
	
   

  	
   

  
	
  Title:

  	
  CEO and President

  	
   

  	
  Title:

  	
  Executive Vice
  President and General Counsel

  
	
   

  	
   

  
	
  Date:

  	
  July 23, 2007

  	
   

  	
  Date:

  	
  July 23, 2007

  
	
   

  	
   

  
	
   

  	
   

  
	
  Executed on behalf of Galileo Nederland B.V.

  	
   

  
	
   

  	
   

  
	
   

  	
   

  
	
  Signature:

  	
  /s/ Gordon
  Wilson

  	
   

  	
   

  
	
   

  	
   

  
	
  Printed Name:

  	
  Gordon Wilson

  	
   

  	
   

  
	
   

  	
   

  
	
  Title:

  	
  Director

  	
   

  	
   

  
	
   

  	
   

  
	
  Date:

  	
  23 July, 2007

  	
   

  	
   

  
											

 

 

 

24Exhibit 10.8

 

SOFTWARE LICENSE AGREEMENT

 

SOFTWARE
LICENSE AGREEMENT (“Agreement”), dated as of July 23, 2007 by and between
Orbitz Worldwide, LLC, a Delaware limited liability company with its address at
500 West Madison Street, Suite 1000, Chicago, IL 60661 (“Orbitz”) and ITA
Software, Inc., a Delaware corporation with its address at 141 Portland Street,
7th Floor, Cambridge, MA 02139 (“ITA”).

 

WHEREAS,
ITA has developed a software product known as “QPX” (as further defined below),
which has a capability to search, select, sort and price air fares; and

 

WHEREAS,
Orbitz operates the Orbitz Sites (as further defined below); and

 

WHEREAS,
Orbitz wishes to license QPX to provide information for the Orbitz Sites as
well as for White Label Sites and Third Party Sites (as further defined below)
as further set forth herein;

 

WHEREAS,
Orbitz and ITA are presently parties to an Amended and Restated Software
License Agreement dated as of May 15, 2002, which agreement expires by its
terms on September 30, 2007 (the “Existing Agreement”); and

 

WHEREAS,
Orbitz and ITA desire to extend the Existing Agreement and to enter into a new
agreement to become effective upon the expiration of such extension, so as to
assure Orbitz continued access to QPX following such expiration;

 

NOW,
THEREFORE, in consideration of the foregoing the parties hereby agree as
follows:

 

1.                                      DEFINITIONS

 

(a)                                  “Agreement
Month” means each one-month period during an Agreement Year.

 

(b)                                 “Agreement
Year” means each successive period of twelve Agreement Months during the term
of this Agreement, beginning on the Commencement Date.

 

(c)                                  “Annual
Minimum” has the meaning set forth in Section 8(a).

 

(d)                                 “Commencement
Date” means January 1, 2008.

 

(e)                                  “CPI
Increase” means the change (as of the date the most recently available) in the
Bureau of Labor Statistics Consumer Price Index – All Items (as reported in the
Wall Street Journal) from a base of January of the immediately preceding year
through January of the year for which such change applies.

 

(f)                                    “Documentation”
means the Application Program Interface (API) for QPX attached hereto as Appendix
1.

 

(g)                                 “End
Users” means end users who access QPX at a Site.

 

(h)                                 “Insolvency
Event”, with respect to either party, means any of the following: (i) such
party at any time ceases to conduct business in the ordinary course;
(ii) such party files a voluntary petition in bankruptcy or any voluntary
proceeding relating to insolvency, receivership, liquidation or composition for
the benefit of creditors; or (iii) such party becomes the subject of an
involuntary petition in bankruptcy or any involuntary proceeding relating to
insolvency, receivership, liquidation or composition for the benefit of
creditors, if such petition or proceeding is not dismissed within sixty (60)
days of filing.

 

(i)                                     “Look-to-Book
Ratio”, with respect to any Orbitz Site or White Label Site, means the ratio of
Queries from such Site (including Queries that are not User Queries, as defined
in Section 2(b)(vii)) to

 

Portions
of this exhibit marked by an (***) have been omitted and filed separately with the Securities and
Exchange Commission pursuant to a
request for confidential treatment pursuant to Rule 24b-2.

 

 

PNRs
created on such Site; and, with respect to Third Party Sites, means the ratio
of Queries (including Queries that are not User Queries) on such Site to PNRs
created on an Orbitz Site as a result of referrals from such Third Party Site
or otherwise deriving from the information provided to such Third Party Site by
Orbitz.

 

(j)                                     “Online
Users” means end users (i.e. persons not in the business of providing travel
services to others) who access QPX at a Site for the purpose of viewing fares,
schedules, seat availability, or purchasing air travel, including (without
limitation) users who call an Orbitz customer service agent who accesses QPX at
an Orbitz Site.

 

(k)                                  “Orbitz
Data” has the meaning set forth in Section 7.

 

(l)                                     “Orbitz
Sites” means, collectively, the World Wide Web travel sites located at the URLs
www.orbitz.com, www.cheaptickets.com, www.ebookers.com, www.hotelclub.com,
www.ratestogo.com, and other web sites owned and operated by Orbitz that Use
QPX.  For the avoidance of doubt, a web
site owned by Orbitz that does not Use QPX will not be considered an “Orbitz
Site” for purposes of this Agreement.

 

(m)                               “Orbitz
White Label Customer” means the operator of a White Label Site.

 

(n)                                 “Per-PNR
Fee” has the meaning set forth in Section 4(d).

 

(o)                                 “Person”
means any individual, firm, corporation, partnership, limited liability
company, trust, joint venture or governmental or administrative agency or
authority, or any other entity, and shall include any successor (by merger or
otherwise) of such entity.

 

(p)                                 “QPX-Powered
PNR” means a passenger name record (“PNR”) created in a system (such as a
reservations system of an airline or a CRS) by or on behalf of any Online User;
provided, however, that a PNR in which the marketing carrier is one with
respect to which there are Booking Issues (as defined in Section 8(c)) and with
respect to which Orbitz is using another data source, as permitted by such
Section, shall not be considered a QPX-Powered PNR.  For the purposes hereof, a QPX-Powered PNR
“created” shall be deemed to refer to all QPX-Powered PNRs created, whether or
not subsequently cancelled; i.e., “gross
PNRs”, not “net PNRs”; except that the following shall not be included within
the definition of QPX-Powered PNR: (1) PNRs cancelled during the same calendar
day as they are created; (2) PNRs created for test purposes, at Orbitz Sites or
White Label Sites, which are subsequently cancelled.  A passenger name record that is not a
QPX-Powered PNR shall be referred to as a “Non-QPX-Powered PNR.”

 

(q)                                 “QPX”
means, at any time, the then-current version of ITA’s Travel Planning Software
product and related software products, all as described more fully in the
Documentation.  QPX includes ITA’s
availability management system (both its dynamic calculating availability
system and its system for processing other types of availability data such as
so-called “AVS” data), known as “DACS”, but specifically excludes functionality
for award travel and automated refund/reissue.

 

(r)                                    “Query”
means a query from Orbitz to QPX.

 

(s)                                  “Site”
means an Orbitz Site, a White Label Site or a Third Party Site.

 

(t)                                    “SOWs”
has the meaning set forth in Section 4(a).

 

(u)                                 “Third
Party Site” has the meaning set forth in Section 2(d).

 

(v)                                 “Upgrade
Releases” shall have the meaning set forth in Exhibit A.

 

(w)                               “Use”
of QPX means, with respect to an Online User, that Orbitz provides information
to such Online User which includes any information derived from the response to
a Query.

 

(x)                                   “White
Label Site” has the meaning set forth in Section 2(c).

 

2

 

2.
SERVICES TO BE PROVIDED; RESTRICTIONS

 

(a) License Grant.  ITA
grants Orbitz a worldwide, nonexclusive, irrevocable (except as expressly set
forth herein) license to use, perform and display QPX in accordance with the
terms of this Agreement. Orbitz may use QPX to generate, sort, price and select
airline itineraries and determine availability of selected flights, classes of
service and booking codes, in order to provide travel planning and related
services to End Users.

 

(b)  Rights and Restrictions.

 

(i)                         Except
as provided in this Agreement, Orbitz shall not have the right to sublicense or
transfer QPX.

 

(ii)                      Except
as provided in Section 2(c), Orbitz shall not have the right to use QPX to
provide services to an airline or to an affiliate of an airline which is
engaged in the business of selling travel on such airline.

 

(iii)
                Orbitz
may make copies of QPX executables for hosting, staging, back- up, disaster
recovery, testing or archival purposes, and as necessary to utilize QPX in its
business, subject to the other terms and conditions of this Agreement.

 

(iv)
               Orbitz
shall be permitted to use (including via a network) QPX on a worldwide basis
and on an unlimited number of machines without restriction as to the number of
users, but only subject to the restrictions and limitations contained herein.

 

(v)                     Orbitz
agrees that it shall not reverse engineer, disassemble, decompile, modify,
profile or monitor QPX for any purpose whatsoever, nor will Orbitz implement or
permit procedures such as “port scans”, “tiger attacks” or other techniques
designed to gain access to QPX (or to computers running QPX) which have not
been specifically authorized by ITA; provided, however, that Orbitz may monitor
the operation of the programs with ITA’s prior consent, which will not be
unreasonably withheld, provided that such monitoring is in accordance with all
the other provisions of this Agreement. The foregoing provision shall not be
deemed to prohibit Orbitz from monitoring the inputs to or outputs from ITA’s
Application Program Interfaces (APIs). Without limiting the foregoing, Orbitz
specifically agrees that it will not observe, read, copy, profile or monitor
the contents of any Packets, as defined below (or write or use any software
program which permits or enables any of such activities), for any purpose
whatsoever; provided, however, that Orbitz may monitor external characteristics
of Packets such as volume of Packets moving across the network or the size of
Packets. In addition, Orbitz shall have the right to monitor, through the use
of passive monitoring agents that at no time during their operations would
result in changing configurations, changing the intended operation of the
system, or degrading performance, the performance (i.e, uptime, disk space
usage, bandwidth performance, memory utilization, etc.) of the hardware and
equipment on which QPX is running at the Orbitz data center. As used herein,
“Packet” means a file or packet of data which is sent (either over a network or
within a single computer) from one program comprised in QPX to another program
comprised in QPX; provided that a “Packet” shall not include any data input by
an End User or Orbitz, any data output by QPX to an End User or Orbitz, or any
Orbitz Data.

 

(vi)
Except as expressly set forth in this Agreement, Orbitz shall not have any
right to make, prepare or reproduce derivative works of QPX.

 

(vii) In
responding to a query from an Online User (a “User Query”), Orbitz (and any
Orbitz White Label Customer and any Third Party Site) may only use information
obtained as a result of a “Live Query” – i.e., a Query to QPX that directly
results from and relates to the User Query.  For the avoidance of doubt,
the foregoing shall be deemed to prohibit Orbitz or an Orbitz White Label
Customer

 

3

 

or Third Party Site from
answering User Queries using cached information.  For the purposes hereof, “cached information”
means, with respect to any Live Query from an Online User, information retained
or stored by Orbitz or an Orbitz White Label Customer or Third Party Site that
was originally obtained from (1) a User Query from a different Online User, (2)
User Queries that were performed at an earlier time, or (3) Queries submitted
by Orbitz or an Orbitz White Label Customer or Third Party Site to QPX that do
not directly result from or relate to User Queries. Orbitz will not be
considered to have displayed cached information if it uses its “Deal Detector”
functionality (i.e., Orbitz sends a destination
and price, and possibly dates of travel, to an Online User that has previously
informed Orbitz of his or her interest in such destination), lead pricing
promotion (i.e., Orbitz sends a destination and
price to an Online User that it believes may be interested in travel to such
destination), or “Orbitz Insider” desktop application (i.e.,
desktop version of Deal Detector) so long as, in each case, the following
conditions are met: (A) in each such case, Orbitz proactively sends (via email
or other similar means) to an Online User information derived from a Query; (B)
such Online User has not made a User Query at the time when Orbitz provides
such information to such Online User; (C) the information provided to the
Online User does not include more than one price (i.e.,
“$179 one-way to Fort Lauderdale”), may (in the case of Deal Detector or Orbitz
Insider, but not lead pricing) include dates but does not include times of
travel, and does not include information about more than one itinerary; (D)
Orbitz makes a unique Query with respect to each Online User to which
information is provided (i.e., if Orbitz
wishes to provide information about the same city-pair and dates to three
Online Users, it performs three Queries and not one Query); (E) the Online User
is unable to obtain the details of an itinerary, or information about any other
or similar itineraries, without going to an Orbitz Site and performing a User
Query; (F) the purpose of such functionality is to cause a User to perform a
Live Query and to promote booking of a PNR by an Online User; and (G) the total
number of such Queries (i.e., Deal
Detector; lead pricing, to the extent lead pricing is automatically, rather
than manually, shopped; Orbitz Insider and any other Queries that are not Live
Queries) (“Non-Live Queries”) may not exceed (***)% of the total number of Live
Queries performed at the Orbitz Sites. 
If the total number of Non-Live Queries exceeds (***)% of the total
number of Queries performed at the Orbitz Sites, then, subject to the last
sentence of Section 8(d) Orbitz will pay a fee (“Non-Live Query Fee”) of $(***)/Non-Live
Query for such Non-Live Queries in excess of (***)% of the total number of
Queries.  Notwithstanding the foregoing,
Orbitz or an Orbitz White Label Customer or Third Party Site shall have the
right to store or cache information obtained as a result of a User Query made
at one time during a single user session for purposes of saving such
information for use at a later time within such session as long as such use
does not occur more than thirty minutes after such User Query; provided, that in
the event that the Online User that performed the original User Query has
commenced purchasing a ticket and has not completed such process by the
expiration of such 30-minute period, then such thirty-minute period may be
extended (with respect to the results of such Live Query only) for a period
sufficient for such Online User to complete such purchase, up to a maximum of
60 minutes.  The parties’ intention is
that Orbitz’s and/or Orbitz White Label Customers’ and/or Third Party Sites’
use of information obtained from a User Query by a User will never be used in
such a way as to appear to another User (“Other User”) in response to such User
Query of the Other User, and should not replace or reduce the necessity for
live queries, but rather will be intended to cause the Other User to submit a
new User Query.

 

(viii)  Orbitz may not provide
any information derived from QPX (whether or not combined with other
information derived from another source) to any third party other than an
Online User of an Orbitz Site, except as provided in sections 2(c) or 2(d)
below.

 

(ix)  If any software provided by
ITA to Orbitz is lost or damaged, then ITA will provide another copy, free of
charge.

 

(x)  Orbitz may not, except for
carriers for which ITA does not have data and except as permitted by Section
8(c), incorporate search results that are not generated by QPX (each itinerary
comprised in such search results are referred to as a “Non-QPX Solution”) into
a matrix display that

 

4

 

includes
results generated by the Use of QPX. 
Further, Non-QPX Solutions resulting from Booking Issues pursuant to
Section 8(c) may not comprise more than (***)% of the total number of
itineraries comprised in such matrix display, and Non-QPX Solutions resulting
from any combination of Booking Issues and carriers for which ITA does not have
data may not comprise more than (***)% of the total number of itineraries
comprised in such matrix display; provided that ITA recognizes that such
percentages may be exceeded in individual markets as a result of the dominance
of certain carriers, and that such isolated instances will not be deemed to
violate this Section 2(b)(ix).

 

(c)  White Label Sites. Orbitz
may incorporate QPX into a “white label” travel web site, referred to hereunder
as a “White Label Site”.  In order to be
considered a White Label Site, a web site must fulfill the following
conditions:

 

(i) Orbitz must provide the site with a product incorporating both QPX
shopping and an Orbitz booking capability, and  that
consists of materially greater functionality than that of QPX alone;

 

(ii) the site must not contain any air-related functionality other than
that provided by Orbitz, and must otherwise have substantially the same
functionality for the same booking path as the Orbitz site but be branded with
the Orbitz White Label Customer’s brand;

 

(iii) Queries will not be submitted to QPX directly from the White
Label Site, but instead will go through the Orbitz presentation layer code (i.e., all white label customers will gain access to Orbitz
via an Orbitz-provided API);

 

(iv) the site must not contain any files related to air functionality
that are  not supplied by Orbitz other than
static files such as .gif or .jpeg files; i.e., the white
label customer may customize only the “front end” appearance of the site.

 

In addition, the following
terms will apply to Orbitz’s provision of QPX to a White Label Site:

 

(v) Orbitz will provide written notice to ITA of any new arrangement to
provide a White Label Site.

 

(vi)  Orbitz may not, without
ITA’s prior approval, use QPX to provide any services to airlines, except that
Orbitz may (A) offer a “packaged” product to a niche portion of an airline web
site (such as vacation travel), where such packaged offerings consists, at a
minimum, of air-related services bundled with car and/or hotel, and (B)
continue to provide a niche corporate travel offering to United Airlines and
American Airlines substantially as currently provided.

 

(vii)  All the restrictions set
forth in Section 2(b) and this Section 2(c) will apply to any White Label Site
as well as to Orbitz, and Orbitz agrees that either (A) Orbitz will be liable
to ITA for violation by the Orbitz White Label Customer of such restrictions or
(B) it will enter into an enforceable agreement with respect to such
restrictions with the Orbitz White Label Customer to which Orbitz is providing
the White Label Site, and ITA will be the intended third party beneficiary
thereof.

 

(d)  Third Party Sites. Orbitz
may, as part of its online marketing activities the principal purpose of which
is to generate traffic for bookings on the Orbitz Sites, provide to a third
party site or downloadable tool (i.e., which
enables Online Users to perform Queries and have information provided to the desktop)
provided by a third party (each such site or downloadable tool to be referred
to hereunder as a “Third Party Site”) the ability to submit Queries to QPX and
display information therefrom.  In order
to be considered a Third Party Site, a web site must fulfill the following
conditions:

 

(i)  The business model of the
site must be similar to that of Orbitz, viz., to allow
an Online User to receive information that is intended to lead to the creation
of a QPX-Powered PNR, such that a majority of the revenue of the site is
derived from referral of customers to sites that perform bookings (rather than,
for example, a business model that is based on using search to generate
advertising revenue or any other form of benefit other than a booking).  In determining

 

5

 

whether a
Third Party Site satisfies the requirement of this Section 2(d)(i), Orbitz will
initially make a good faith determination of the business model of such
site.  In the event ITA informs Orbitz
that it does not believe such site satisfies the requirement of this Section
2(d)(i), then the parties will use the dispute resolution provisions set forth
in Section 18 to determine whether such site satisfies such requirement.

 

(ii)  The site must not have the
ability to fulfill a booking; rather, in order to create a booking an Online
User must be required to go to another web site.

 

(iii)  The site must be required
to display information derived from QPX in a manner which requires the Online
User to go to an Orbitz Site in order to create a PNR using such information,
and Orbitz must provide the site with a product incorporating both QPX shopping
and a requirement to direct the QPX shopping results to an Orbitz booking
capability.

 

(iv)  If Orbitz wishes to enter
into a Third Party Site arrangement with (***) or another entity of similar
size in the search field or similar prominence in the search field (in each
case including their respective subsidiaries or affiliates, any of which is
referred to as a “Prohibited Site”), Orbitz will provide ITA with prior notice
thereof and ITA and Orbitz will jointly determine the provisions (including
economic terms) that will apply to such entity’s Use of QPX.  Notwithstanding the foregoing, Orbitz has
informed ITA that (***) is a Third Party Site, and ITA agrees that (***) may
continue as a Third Party Site notwithstanding the provisions of this Section
2(e)(iv).

 

(v)  A list of all existing Third
Party Sites is attached hereto as Exhibit B.  For the avoidance of doubt, the Third Party
Sites listed on Exhibit B shall be deemed to satisfy the condition set forth in
Section 2(d)(i).  Following the date
hereof, Orbitz will provide written notice to ITA of any new arrangement to provide
QPX to a Third Party Site.

 

(vi)  a site owned (in whole or
material part) or operated (in whole or material part) by one or more airlines
may not be a Third Party Site; provided, however, that if following the date a
site becomes a Third Party Site, such site receives a passive investment (i.e., an equity investment of not more than 20% in aggregate
pursuant to which the airline investor(s) do not obtain any control rights or
other right to direct or materially influence the management or operation of
the third party) by one or more airlines that does not result in a Third Party
Site violating any of the conditions set forth in this Section 2(d), such
investment will not in and of itself be deemed to cause such Third Party Site
to be in violation of this Section 2(d)(vi); and provided further, that if a
Third Party Site enters into a transaction that causes it to be in violation of
the provisions of this Section 2(d)(vi), ITA and Orbitz will mutually agree as
to the financial and other terms that should apply to such Third Party Site’s
use of QPX.

 

(vii)  Orbitz may not provide to
a Third Party Site a greater number of results per Query than Orbitz displays
in response to Queries at Orbitz Sites. In no case may Orbitz provide to a
Third Party Site in excess of 300 results per Query.

 

(viii)  All the restrictions set
forth in Section 2(b) and Sections 2(d)(i), (ii), (iii), (vi) and (vii) will
apply to any Third Party Site as well as to Orbitz, and Orbitz agrees that
either (A) Orbitz will be liable to ITA for violation by the operator of such Third
Party Site of such restrictions or (B) it will enter into an enforceable
agreement with respect to such restrictions with the operator of such Third
Party Site, and ITA will be the intended third party beneficiary thereof;
provided, however, that (1) with respect to (***), ITA will be responsible,
pursuant to ITA’s agreement with (***), to enforce such provisions and (2)
without limiting the applicability of Section 2(d)(iv) to Orbitz, if Third
Party Site(s), other than (***), permit Prohibited Site(s) (as defined
in Section 2(d)(iv)) to perform Queries, or provide any information derived
from QPX to Prohibited Site(s) (each, a “Prohibited Site Query”), and the total
number of Prohibited Site Queries in any Agreement Month exceeds (***)% of the
total number of Third Party Queries in such Agreement Month, then the
number of Prohibited Site Queries in excess of such (***)% threshold

 

6

 

shall be
deducted from the number of Included Third Party Queries (as defined in Section
8(e)) for the purpose of calculating the Third Party
Excess License Fee pursuant to Section 8(e).

 

(e)  Except as specifically set forth in Sections
2(c) and 2(d), Orbitz may not provide to any web site other than the Orbitz
Sites (i) the ability to submit Queries (or to permit Online Users to submit
Queries) to QPX, or (ii) information generated by QPX in response to Queries.

 

3. DOCUMENTATION

 

When delivering QPX (including
any Upgrade Releases) to Orbitz, ITA shall supply applicable Documentation in
printed and/or electronic formats, as requested by Orbitz. Such Documentation
shall be provided at no additional charge. If Documentation is developed
specifically for or at the request of Orbitz, then the preparation of such
Documentation shall be undertaken pursuant to an SOW. Orbitz shall have the
right, as part of the license granted herein, to make as many additional copies
of the Documentation for its own internal use as it may reasonably determine
are necessary.

 

4. SERVICES

 

(a) Statements of Work. ITA may (but will not be obligated to)
furnish to Orbitz such services as Orbitz may request from time to time,
including services relating to customization of QPX, at ITA’s then-current
rates. The provision of such services shall be governed by statements of work
executed by the parties, a form of which is attached hereto as Exhibit C
(“SOWs”).

 

(b) Reports. The parties anticipate that provisions relating to
progress reporting will be included in SOWs. Unless otherwise agreed in the
SOW, ITA shall present to Orbitz or Orbitz’s designated project manager or
project management company a progress report on a monthly basis in ITA’s
standard form  and containing, with respect to
each active project, information relating to ITA’s progress toward completion
of that project, and deliverables for the coming month.

 

(c) Access to Electronic Resources. Each party shall strictly
follow all of the other party’s security rules and procedures for use of the
other party’s electronic resources. All user identification numbers and
passwords disclosed by each party to the other party shall be deemed to be, and
shall be treated as, the disclosing party’s Confidential Information pursuant
to Section 14 of this Agreement. In addition, any information obtained by
either party as a result of its access to, and use of, the other party’s
computer and electronic storage systems shall be deemed to be, and shall be
treated as, the other party’s Confidential Information pursuant to Section 14
of this Agreement.

 

(d) Software Maintenance and Data Services. ITA shall provide
the maintenance and technical support services set forth in Exhibit A in
accordance with the service levels also set forth therein.

 

5. PERSONNEL

 

(a) ITA Personnel. It is understood and agreed that ITA’s employees
and contractors shall not be considered employees of Orbitz within the meaning
or the applications of any federal, state or local laws or regulations
including, but not limited to, laws or regulations covering unemployment
insurance, old age benefits, worker’s compensation, industrial accident, labor
or taxes of any kind. ITA’s employees shall not be entitled to benefits from
Orbitz that may be afforded from time to time to Orbitz’s employees, including
without limitation, vacation, holidays, sick leave, worker’s compensation and
unemployment insurance. Further, Orbitz shall not be responsible for
withholding or paying any taxes or social security on behalf of ITA’s
employees. ITA shall be fully responsible for any such withholding or paying of
taxes or social security. Notwithstanding the foregoing, Orbitz may at any time
require ITA to remove from any Orbitz-related activity any personnel which
Orbitz, in its reasonable discretion, deems to be unsatisfactory

 

7

 

(by way of example but not
limitation, unprofessional or inappropriate conduct). Any such request for
removal shall be sent in writing to ITA.

 

(b) Staffing. ITA shall staff each such project with personnel
with sufficient skill, experience and ability to complete the project on the
schedule specified in the applicable SOW.

 

6. OWNERSHIP

 

(a) QPX. Orbitz acknowledges that ITA is the sole and exclusive
owner of all rights in and to QPX and that other than the license granted
hereby, no proprietary rights, including but not limited to copyrights and
patents, in QPX are being transferred to Orbitz.

 

(b) Orbitz Interfaces. Orbitz shall have the right to interface
to QPX and to use it in conjunction with other software, programs, routines and
subroutines developed or acquired by Orbitz, except that, other than as set
forth in Section 2(b)(v), (i) Orbitz shall use QPX as a whole and shall not
have the right to substitute other software for portions of QPX and (ii) any
interfaces between those portions of QPX comprising the low-fare search servers
and availability servers, on the one hand, and other such software, programs,
etc. of Orbitz, on the other hand, will occur via ITA’s documented XML
Application Program Interface (API) or another API provided by or approved in
advance by ITA. ITA shall have no ownership interest in any other software,
program, routine or subroutine developed by Orbitz or acquired by Orbitz from a
third party by virtue of its having been interfaced with or used in conjunction
with QPX.  In addition, Orbitz may
request that ITA enter into an SOW to modify QPX for Orbitz (but not for ITA’s
other customers) in the event ITA is able to obtain availability information
from airlines which airlines do not make generally available.  In the event such modification would not
degrade the performance of availability caching for ITA’s other customers, ITA
may (but will not be obligated to) enter into such an SOW and the provisions of
this Agreement will not be deemed to prohibit Orbitz’s use of QPX as so
modified.  For the avoidance of doubt,
ITA shall have sole discretion to make the determination of whether it will
enter into an SOW to perform services in order to obtain availability
information that ITA is not permitted to make generally available to its
customer.

 

(c) Orbitz-Developed Source Code. ITA acknowledges that Orbitz
shall be the exclusive owner of all right, title and interest, including all
intellectual property rights, in and to any and all source code developed
solely by Orbitz or by third parties (other than ITA) for Orbitz, related to or
in support of any object code of QPX, including, but not limited to, source
code that improves the scalability of QPX. The foregoing will not be deemed to
alter the rights of the respective parties under applicable law and shall not
preclude either party from filing patents regarding inventions or discoveries
invented or discovered by such party.

 

7. DATA

 

ITA understands and
acknowledges that Orbitz may (i) manage, modify, maintain and update pre-existing
data and information about End Users for use with (or resulting from use of)
QPX, and (ii) generate, manage, modify, maintain and update additional such
data and Information (such pre-existing data and information and such
additional data and information are referred to collectively as “Orbitz Data”;
provided that schedule, fare and availability data used by QPX shall not
constitute Orbitz Data). Orbitz Data shall be treated as Orbitz Confidential
Information, and Orbitz shall retain all right, title and interest in and to
all Orbitz Data. Notwithstanding the foregoing, Orbitz agrees that ITA will
have access to Orbitz Data comprising aggregated statistics relating to both
the usage of QPX and the traffic data (such as patterns of usage over times of day,
statistical information about the types of queries being asked (i.e., origin,
destination, travel times, etc.) for the sole purpose of improving the
performance of QPX. In no

 

8

 

event shall ITA be permitted to
access any Orbitz Data containing personally identifiable information regarding
End Users. All such Orbitz Data relating to any End Users, including without
limitation, aggregated information, usage and traffic data, transactional or
financial information, End User names and addresses, passwords, registration
information, and cookie information, shall be subject to Orbitz’s privacy
policy as set forth on the Orbitz Sites, and ITA shall at all times comply with
the most current version of such privacy policy (advance notice of any
modifications to which Orbitz agrees to provide to ITA).

 

8. FEES AND EXPENSES

 

(a) Per-PNR Fee.  The
license fee for Orbitz’s use of QPX will be based upon a per-PNR charge for all
QPX-Powered PNRs created at any Orbitz Sites and White Label Sites.  The Per-PNR Fee will be $(***) for all PNRs
created, except as set forth in Section 8(c). 
The Per-PNR Fee will be subject to a minimum (the “Annual Minimum”) of $(***)
per Agreement, representing (***) PNRs per year.  For the avoidance of doubt, Orbitz will not
owe ITA a per-PNR Fee for a Non-QPX-Powered PNR displayed in the same matrix
display as a QPX-Powered PNR in accordance with Section 8(c).

 

(b) White Label Sites.  The
Per-PNR Fee will apply to all QPX-Powered PNRs created on White Label Sites,
pursuant to Section 2(c), except that in the event the business model for a
White Label Site does not consist primarily of using search to generate
bookings on Orbitz, then Orbitz may not provide QPX to such White Label Site
unless and until ITA and Orbitz have agreed to such use of QPX and the manner
in which the fee for such white label use would be calculated.  In any event, fees paid with respect to White
Label Sites shall not be counted toward the annual minimum described in Section
8(a).

 

(c)  Booking
Issues.

 

(i) If in the second Agreement Year or in any
subsequent Agreement Year, Orbitz reasonably demonstrates to ITA that systemic
problems have arisen with the quality of ITA’s availability data, or QPX
pricing logic (any such systemic problem, a “Booking Issue”), with respect to a
particular carrier with which ITA has not implemented a “DACS” availability
infrastructure, then Orbitz will have the right to obtain data on such
carrier(s) from another source, if such source is able to offer materially
better bookability than ITA), until 30 days after the date that ITA has
remedied the situation so that the bookability on such carrier(s) has achieve
an error rate of less than (***)%, where bookability is defined as specified in
the quarterly bookability reports delivered by ITA to Orbitz in Q4 2006.  (For the avoidance of doubt, ITA will not be
obligated to integrate any data provided by a third party into QPX; any such
integration will be Orbitz’s sole responsibility; moreover, if Orbitz is
treating a carrier’s PNRs as Non-QPX-Powered PNRs as a result of a Booking
Issue, then Orbitz may not use QPX to generate any itineraries on such
carrier.)  For the purposes hereof, a
Booking Issue will not be deemed to exist unless ITA’s bookability error rate
on a carrier exceeds (***)%, and another source will not be deemed to offer
materially better bookability than ITA unless its bookability error rate is
less than (***)% of ITA’s bookability error rate.  During the period Orbitz is using data from
another source as a result of Booking Issues, it will be excused from the
Annual Minimum during any Agreement Year if and to the extent a shortfall in
such Agreement Year’s Annual Minimum arises from Non-QPX Powered PNRs on such
carrier(s) that would otherwise have been QPX-Powered PNRs.  The shortfall from a carrier’s PNRs during
any period of time that Orbitz is receiving data on such carrier from a source
other than ITA shall be deemed to be equal to the number of Non-QPX-Powered
PNRs created on such carrier during the period that Orbitz is receiving
availability data for such carrier from a source other than ITA, and shall be
calculated separately with respect to each Agreement Year.  However, in no event shall the Annual Minimum
be less than $(***).

 

9

 

The following
is an illustration of the provisions of this Section 8(c)(i): If in a
particular Agreement Year Orbitz were able to demonstrate that systemic
problems arose with the quality of availability data on Air France through QPX,
such that QPX’s bookability error rate on Air France was (***)%, and another
source was able to provide Orbitz with sufficiently better availability data on
Air France that the bookability error rate was less than (***)%, Orbitz could
obtain availability data for Air France from such other source.  If such situation continued for three months
of an Agreement Year, during which three-month period Orbitz created 100,000
PNRs on Air France, and continued further for the first six months of the
following Agreement Year, during which six-month period Orbitz created 200,000
PNRs on Air France; and at the end of such nine-month period ITA had developed
a solution for Air France data that enabled Orbitz to experience a bookability
error rate of less than (***)% on Air France, then Orbitz would resume using
QPX for Air France within 30 days after such nine-month period.  If in the Agreement Year in which occurred
the first three-month period that the Booking Issue was in effect, Orbitz created
a total of (***) QPX-Powered PNRs, then Orbitz will have met the Annual Minimum
for such Agreement Year notwithstanding the existing of the Booking Issue, and
no adjustment would be necessary as a result of this Section 8(c).  If, however, in the next Agreement Year, in
which occurred the next six-month period that the Booking Issue was in effect,
Orbitz created (***) QPX-Powered PNRs, then the Annual Minimum for such
Agreement Year would be deemed to be reduced by 200,000 PNRs (i.e., to (***)), and Orbitz would be obligated to pay for (***)
QPX-Powered PNRs at a Per-PNR Fee of $(***).

 

(ii) In the event that, upon expiration of ITA’s agreement with Galileo
to provide availability data, ITA is not able to obtain availability data on
any carriers for which data is currently provided by Galileo, Orbitz will have
the right to treat ITA’s lack of data on such carrier(s) as a Booking Issue
beginning January 1, 2008, and such Booking Issue will be deemed to have been
resolved for purposes of the first Agreement Year when ITA secures a source of
data for such carrier(s).

 

(iii)
Orbitz has or may obtain access to seat availability data, either from airline
charter associates, through supplier link agreements, from Galileo, or from
other sources (all of which is collectively referred to as “Availability
Data”).  If Orbitz receives Availability Data from any source, solely to
the extent permitted by the relevant agreement between Orbitz and the supplier
of such Availability Data, Orbitz will promptly make such Orbitz Availability
Data available to ITA, via mutually agreed methods, using mutually agreeable
protocols.  In the case of Availability Data that Orbitz does not receive
but has the right to receive, solely to the extent permitted by the relevant
agreement between Orbitz and the supplier of such Availability Data, Orbitz
will, upon ITA’s request, obtain such Availability Data and provide it to ITA.

 

(d)  Look-to-Book Ratio.

 

(i) In the event the Look-to-Book Ratio on the Orbitz Sites, considered
in the aggregate, or on any White Label Site, exceeds the Allowable Ratio (as
defined below), Orbitz will pay ITA an excess query fee (“Excess Query Fee”)
for all Queries in excess of such Allowable Ratio.  The Excess Query Fee, which will not be
counted toward the Annual Minimum, will be $(***) per Query.  In the event that Orbitz is using another
search solution as a result of a Booking Issue (as defined in Section 8(c)),
Non-QPX Powered PNRs qualify as QPX-Powered PNRs solely for the purposes of
calculating the Look-to-Book Ratio for a Site.

 

(ii) In the event the Look-to-Book Ratio on all Third Party Sites other
than (***), considered in the aggregate, exceeds the Allowable Ratio (as
defined below), Orbitz will pay ITA an Excess Query Fee, which will not be
counted toward the Annual Minimum, of $(***) per Query; provided, however, that
(A) if any single Third Party Site has a Look-to-Book Ratio in excess of (***):1,
then any Queries in excess of a Look-to-Book Ratio of (***):1 will be subject
to

 

10

 

the Excess
Query Fee, and ITA and Orbitz will together agree as to the terms (including
financial terms) that will govern such Third Party’s use of QPX (based upon the
assumption that a site with a Look-to-Book Ratio in excess of (***):1 does not
meet the requirement of Section 2(d)(1)) and (B) any Third Party Query with
respect to which Orbitz pays such Excess Query will be excluded from the
calculation of the Third Party Excess License Fee.

 

(iii) As used herein, “Allowable Ratio” with respect to the Orbitz
Sites and each White Label Site will be, (***) Queries:1 QPX-Powered PNR;
provided, however, that such Allowable Ratio assumes that the current
Look-to-Book Ratio on Orbitz.com and Cheaptickets.com, calculated as the number
of queries on Orbitz.com and Cheaptickets.com divided by the number of PNRs
created on Orbitz.com and Cheaptickets.com from January through June, 2007 (in
each case excluding queries and PNRs on Third Party Sites) is equal to (***):1,
and that the number of Non-Live Queries included in such calculation does not
exceed (***)% of the total number of Live Queries (as such terms are defined in
Section 2(b)(vii)) included therein; and provided further, however, that
promptly following execution of this Agreement Orbitz will make available to
ITA the data based upon which such current Look-to-Book Ratio and percentage of
Non-Live Queries were calculated, and will provide such other information (to
the extent available to Orbitz) as ITA may reasonably request in order to
verify such calculations, and in the event ITA reasonably determines that an
error was made in the calculation of the current Look-to-Book Ratio or that the
number of Non-Live Queries exceeds (***)% of the total number of Live Queries,
then the parties will negotiate as to what would be an appropriate Allowable
Ratio (with the assumption that the Allowable Ratio is intended to be (***)% of
Orbitz’s and Cheap Tickets’ current Look-to-Book Ratio, provided that such
current ratio is not more than (***):1). If, during any Agreement Month
following the date hereof, the Look-to-Book Ratio exceeds the Allowable Ratio
and the number of Non-Live Queries exceeds (***)% of the Queries on the Orbitz
Sites, then the number of Non-Live Queries will not be included in the
calculation of the Allowable Ratio for purposes of determining whether the
Excess Query Fee applies.

 

(iii) As used herein, “Allowable Ratio” with respect to Third Party
Sites (other than (***)) will be (***):1.

 

(e) Third Party Queries. For the purposes hereof, “Third Party
Queries” means any Queries performed against QPX by or through Third Party
Sites (including, for the avoidance of doubt, any other site to which such
Third Party Sites may be providing Queries or providing information derived from
Queries); provided, however, that Queries to Orbitz from (***) and sites to
which QPX is provided by (***) will not be considered Third Party Queries).

 

(i) Orbitz has informed ITA that the current number of Third Party
Queries is approximately (***) per year (based upon an annualization of the
period January, 2007 through June, 2007), or (***) per Agreement Month.  Following the date hereof, the parties will
review the data upon which such information is based and make a final
determination of the current number of Third Party Queries; if the parties
determine that the actual number of Third Party Queries (as so determined on an
annualized basis) is within (***)% of (***), then the number of “Included Third
Party Queries” shall be (***) ((***) per Agreement Month) for the calendar year
2007.  If the parties determine that the
actual number of current Third Party Queries (as so determined on an annualized
basis) is not within (***)% of (***), then the number of “Included Third Party
Queries” for the calendar year 2007 shall be equal to the number so determined
by the parties to be the actual number of current Third Party Queries on an
annualized basis, and the number of Included Third Party Queries per Agreement
Month shall be one-twefth of such number. 
The number of Included Third Party Queries will increase by (***)% from
that previously in effect, for each Agreement Year beginning 2009.

 

11

 

(ii)  Orbitz will pay an
additional license fee to ITA (the “Third Party Base Monthly License Fee”) in
the amount of $(***) per Agreement Month during the Agreement Year 2008 with
respect to the Included Third Party Queries, which Third Party Base Monthly
License Fee will increase by (***)% during each subsequent Agreement Year
during the term.  The Third Party Base
License Fee will be payable monthly in advance, commencing with the Agreement
Month beginning January 1, 2008 (which payment shall be made promptly following
the date hereof).  Such Third Party Base
Monthly License Fee will entitle Orbitz to a number of Third Party Queries less
than or equal to the number of Included Third Party Queries.  In the event the number of Third Party
Queries during any Agreement Month exceeds the number of Included Third Party
Queries (such excess is referred to as the number of “Excess Third Party
Queries”), then Orbitz will pay ITA an additional license fee (the “Third Party
Excess License Fee”) in the amount of $(***) for each Excess Third Party
Query.  Notwithstanding that the Third
Party Base Monthly License Fee does not become payable until January 1, 2008,
the Third Party Excess License Fee, if applicable, will be payable beginning
July 1, 2007.  The Third Party Base
Monthly License Fee and the Third Party Excess License Fee are collectively
referred to as the “Third Party License Fee”. 
For the avoidance of doubt, the Third Party License Fee will be in
addition to any Per-PNR Fees resulting from PNRs created by Third Parties.  Within 15 days of the end of each Agreement
Month, Orbitz will inform ITA of the number of Third Party Queries during such
Agreement Month, and will pay the Third Party License Fee within 30 days of
ITA’s invoice therefor.

 

(f) Maintenance and Support. 
The fees for the provision of software maintenance and support and data
services shall be $(***) per month plus, beginning January 1, 2009, the CPI
Increase.

 

(g) Services. Orbitz shall pay ITA the fees set forth in the
applicable SOW for any services provided pursuant to Section 4(a).

 

(h) Reimbursable Costs and Expenses. Unless otherwise specified
in the applicable SOW, in addition to the hourly rates described in the
applicable SOW, Orbitz shall pay ITA’s actual out-of-pocket expenses of the
types agreed to in writing by the parties, provided that (1) ITA obtains
Orbitz’s prior written approval before incurring such reimbursable expenses; or
(2) such expenses are incurred in accordance with Orbitz’s then-current
standard policy regarding such reimbursable expenses (advance notice of any
modifications to which Orbitz agrees to provide to ITA). ITA agrees to provide
Orbitz with access to such original receipts, ledgers, and other records as may
be reasonably appropriate for Orbitz or its accountants to verify the amount
and nature of any such expenses.

 

(i) Payment; Invoicing. The Annual Minimum
shall be paid in accordance with the following:

	
  Agreement Year

  	
   

  	
  Annual Minimum

  	
   

  	
  Date Payable

  	
   

  
	
  Jan. 1, 2008 –
  Dec. 31, 2008

  	
   

  	
  $

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Jan. 1, 2009 –
  Dec. 31, 2009

  	
   

  	
  $

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Jan. 1, 2010 –
  Dec. 31, 2010

  	
   

  	
  $

  	
  (***)

  	
   

  	
  (***)

  	
   

  
	
  Jan. 1, 2011 – Dec. 31,
  2011

  	
   

  	
  $

  	
  (***)

  	
   

  	
  (***)

  	
   

  

 

 

Orbitz shall certify to ITA, on
a quarterly basis on or before the 15th day of the month following
the end of a calendar quarter, the number of QPX-Powered PNRs subject to the
Per-PNR Fee for the previous Agreement Month. 
Within 30 days after the end of each Agreement Year, Orbitz shall pay
ITA the Per-PNR Fee applicable to PNRs in excess of the number of PNRs
comprised in the Annual Minimum for such Agreement Year.

 

12

 

ITA shall invoice Orbitz on a
monthly basis for all other fees and charges accruing hereunder or pursuant to
an SOW, and Orbitz shall pay all such invoiced amounts within thirty (30) days
after receipt of a proper and correct invoice. In the event of a good faith
dispute as to any portion of an invoice, Orbitz shall give written notice to
ITA, within fourteen (14) days after receiving such invoice, stating the
details of any such dispute and shall promptly pay any undisputed amount in
accordance with this Agreement. Within thirty (30) days after the termination
or expiration of this Agreement for any reason, ITA shall submit to Orbitz an
itemized invoice for any fees or expenses theretofore accrued under this
Agreement. Orbitz, upon payment of accrued amounts so invoiced, shall have no
future liability or obligation to ITA whatsoever for any further fees,
expenses, or other payments. In the event that, as contemplated by Section 8(c),
the existence of Non-QPX-Powered PNRs causes Orbitz to fail to meet the Annual
Minimum for an Agreement Year, then immediately upon determination of the
reduced Annual Minimum for such Agreement Year ITA will pay Orbitz (or credit
to amounts then due) any portion of the Annual Minimum which is reduced
pursuant to such section.

 

(k) Taxes.

 

(i)  Any charges paid hereunder
in exchange for the products or services provided by ITA are exclusive of any
federal, state, or local sales, use, excise, value-added, or other similar
taxes, fees, duties, or governmental charges (“Transaction Taxes”) imposed upon
or made payable and arising out of sales under this Agreement.  Orbitz shall pay such Transaction Taxes,
whether imposed upon Orbitz or ITA, except to the extent Orbitz provides to ITA
a valid tax-exemption certificate; provided, however, that Orbitz shall not be
obligated to pay or reimburse ITA any interest or penalties levied as a result
of any failure by ITA to pay such Transaction Taxes in a timely manner or any
failure by ITA to notify Orbitz in a timely manner.  In the event any such taxes are imposed upon
and paid by ITA, Orbitz shall reimburse ITA within 45 days of receipt of an
invoice from ITA.  In addition, in the
event Orbitz has a “direct pay” arrangement with any jurisdiction which imposes
a Transaction Tax, Orbitz will provide ITA with evidence of such arrangement
and ITA will not collect any Transaction Tax with respect thereto.

 

(ii)  ITA agrees to structure the
transactions effectuated pursuant to this Agreement in such a manner as to
avail Orbitz of any and all exemptions to the imposition of any such
Transaction Taxes; provided that ITA shall be entitled to rely on the advice of
its outside certified public accounting firm in making any decisions about the
structure of any such transactions (which firm may, upon Orbitz’s request,
consult with Orbitz or its tax advisors). 
ITA further agrees to provide Orbitz valid documentation sufficient for
Orbitz to recover any such Transaction Taxes, whether paid to ITA or to a
governmental authority, where such reclamation is permitted under applicable
law.

 

(iii)  ITA shall make
commercially reasonable efforts to provide Orbitz with ninety (90) days’ notice
prior to the imposition of any non-U.S.-based Transaction Tax imposed upon or
made payable and arising out of sales under this Agreement.

 

(iv)  Notwithstanding clause (i)
of this Section 4(k), in no event shall Orbitz be responsible for taxes,
duties, surcharges, or other similar government charges based upon or measured
by or against any measure of ITA’s “income,” whether gross or net.  Nor shall Orbitz be responsible for taxes,
duties, surcharges, or other similar government charges based on the property,
payroll, or assets, however denominated, of ITA, including without limitation,
any franchise taxes or fees or payroll, employment, or social security taxes or
fees.  Pursuant to this clause (iv),
Orbitz shall not withhold any such taxes, duties, surcharges, or other similar
government charges for any amounts paid to ITA under this Agreement.

 

(v)                                 Upon
receipt from any governmental authority of any levy, notice, assessment, or
withholding of any Transaction Tax for which Orbitz may be obligated pursuant
to subsection (a)

 

13

 

(“Tax Levy”),
ITA will promptly notify Orbitz in writing. 
If under applicable law, Orbitz is allowed directly to contest the
imposition of such Tax Levy in its own name, then Orbitz will be entitled, at
its own expense and in its own name, to contest the imposition, validity,
applicability, or amount of such Tax Levy and, to the extent permitted by law,
withhold payment during pendency of such contest, provided that such
withholding of payment does not permit the governmental authority to seek to
collect such amounts from ITA.  If Orbitz
is not permitted by law to contest such Tax Levy in its own name, upon Orbitz’s
request, ITA will, in good faith and using diligent efforts and at Orbitz’s
direction and expense, contest the imposition, validity, applicability or
amount of such Tax Levy.  In addition,
ITA will, in good faith and using diligent efforts:  (A) supply Orbitz with such information and
documents reasonably requested by Orbitz as are necessary or advisable for
Orbitz to (1) recover or seek a refund of any such Tax Levy paid or reimbursed
by Orbitz as a result of this Agreement, or (2) control or participate in any
proceeding to the extent permitted herein; and (B) reasonably assist Orbitz
with the evidentiary and procedural development of any such proceeding or
contest.  If all or any portion of any
Tax Levy is refunded or otherwise credited to ITA, ITA agrees to repay Orbitz
such portion as Orbitz paid, including any interest received thereon.

 

(j)  Audit Rights.  ITA
will have the right, no more than once per Agreement Year and on at least
thirty (30) days’ prior written notice to Orbitz, to retain a public accounting
firm, reasonably acceptable to Orbitz, to audit Orbitz’s calculation of the
number of QPX-Powered PNRs subject to the Per-PNR Fee, as well as the number of
Queries comprised in the calculation of the Look-to-Book Ratio.  Upon Orbitz’s receipt of written notice of
ITA’s exercise of such right, not less than fifteen (15) business days prior to
the proposed commencement of such audit, Orbitz will make available to such
firm the records upon which such calculations were based.  The expense of any such audit will be borne
by ITA, except that Orbitz will bear the reasonable expense of such audit in
the event that such audit reveals that the number of PNRs or the Look-to-Book
Ratio were underreported by more than 10%. 
ITA shall cause the auditing public accounting firm to enter into a
confidentiality agreement with Orbitz concerning the subject matter of the
audit prior to the commencement of any audit. 
The parties agree that reports identifying the number of Queries will be
sufficient for the purpose of satisfying ITA’s audit rights under this Section.

 

9. MOST FAVORED CUSTOMER

 

ITA agrees to
treat Orbitz as its most favored customer, and ITA represents that all of the
prices, warranties, benefits and other terms being provided hereunder,
considered as a whole, are equivalent to or better than the terms being offered
by ITA to its current customers for QPX. 
In its sole right and discretion, ITA may establish the pricing for QPX
for any other customer.  However, in the
event ITA provides QPX to another comparable customer at an effective price
which is lower than that provided hereunder or on more favorable terms
(provided that such price and terms shall be considered as a whole), ITA shall
prospectively (but not retroactively) reduce the price to be charged to Orbitz
and/or revise the terms such that, considered as a whole, they are at least as
favorable as that granted to such third party. 
For the purposes hereof, a “comparable customer” shall mean a
non-airline customer that is based in the United States or Canada; provided,
that in the event Orbitz is Using QPX for an Orbitz Site that is based in
another geographic region, then such Orbitz Site shall be entitled to the
benefits of this Section 9 with respect to terms offered by ITA to a customer
in such geographic region.  For example,
if Orbitz operated an Orbitz Site in the Asian market, and ITA provided QPX to
another non-airline customer in the Asian market, then such Orbitz Site (but no
other Orbitz Sites) will be entitled to receive pricing and terms at least as
favorable as those provided by ITA to such other Asian market customer.  In determining whether the terms charged to a
third party are “more favorable,” ITA will take into account the number of
transactions for which a customer is using QPX, the duration of the license,
the amount of integration

 

14

 

work required, the minimum fees
payable, the expected volume of transactions, and whether or not there is a
per-transaction component to the pricing.

 

10. TERM AND TERMINATION

 

(a) Term of Agreement. Subject to Section 20 hereof, the term of
this Agreement and the license granted to Orbitz hereunder shall commence on
the Commencement Date and shall terminate on December 31, 2011.

 

(b) Term of SOWs. Unless specified otherwise in an SOW or
earlier terminated in accordance with this Agreement, each SOW shall remain in
full force and effect until expiration of this Agreement or until performance
is completed and deliverables are accepted, whichever is later.

 

(c) Termination for Cause by Orbitz. This Agreement and the
license granted hereunder (or an SOW) may be terminated by Orbitz for cause
immediately by written notice upon the occurrence of any of the following
events: (i) ITA materially breaches Section 4(c), 11(b)(i), 11(b)(iii), 12(a),
so as to cause material damage to Orbitz, and such breach is not cured within
thirty (30) days after receipt of written notice thereof from Orbitz; (ii) ITA
materially breaches Section 7 or 15 and such breach is not cured within thirty
(30) days after receipt of written notice thereof from Orbitz; (iii) ITA
materially breaches Section 2.1(c) of Exhibit A (which requires ITA to keep QPX
current so as to correctly process changes in industry-standard practices
and/or data formats) and as a result QPX returns answers that are not
responsive in a material percentage of cases so as to cause material revenue
loss or cost to Orbitz, and such breach is not cured within thirty (30) days
after receipt of written notice thereof from Orbitz; (iii) on more than three
occasions within any thirty-day period, ITA fails to respond to and use its
reasonable commercial efforts to resolve emergency problems as required by
Section 2.3 of Exhibit A in accordance with the standards set forth therein,
and such breach is not cured within seven (7) days of written notice thereof
from Orbitz; or (v) an Insolvency Event occurs with respect to ITA. In the
event of termination by Orbitz pursuant to this Section 10(c), ITA shall refund
to Orbitz a pro rata portion of the fees paid by Orbitz in advance which have
not been earned as of the effective date of termination.

 

(d) Termination for Cause by ITA. This Agreement and the license
granted hereunder (or an SOW) may be terminated by ITA for cause immediately by
written notice in the event Orbitz breaches one of the following provisions, so
as to cause material damage to ITA, and such breach is not cured within thirty
(30) days after receipt of written notice thereof from ITA: (i) the license and
use restrictions set forth in Section 2; (ii) the restrictions regarding use of
electronic resources set forth in Section 4(c); (iii) Orbitz’s warranty set
forth in Section 11(a); or (iv) the indemnification obligations set forth in
Section 12(b). In addition, this Agreement and the license granted hereunder
(or an SOW) may be terminated by ITA for cause immediately by written notice in
the event an Insolvency Event occurs with respect to Orbitz, or if Orbitz
breaches one of the following provisions and such breach is not cured within
thirty (30) days after receipt of written notice thereof from ITA: (i) Orbitz’s
payment obligations set forth in Section 8; or (ii) the provisions relating to
source code restrictions and confidentiality set forth in Section 14(c) and (d)
or the confidentiality obligations set forth in Section 15.

 

(e)  Termination of SOWs. Either
party may terminate an SOW in the event the other party materially breaches any
provision thereof and fails to cure such breach within thirty (30) days after
receipt of written notice thereof from the non-breaching party.

 

(f) Duties on Termination. Upon expiration of this Agreement at
the end of the term or termination by Orbitz in accordance with Section 10(c),
ITA shall provide to Orbitz, upon Orbitz’s request, at ITA’s then-standard
rates and upon Orbitz’s continued payment of a pro-rated license fee pursuant
to Sections 8(i) and 8(e)(ii), reasonable termination assistance, including the
right to continue to

 

15

 

use QPX as set forth herein, in
connection with the transition from QPX to another system. ITA shall provide
the foregoing rights and services for up to three (3) months in the event of
expiration of this Agreement and up to six (6) months in the event of
termination by Orbitz in accordance with Section 10(c). Such termination
assistance shall include, without limitation, cooperating with third parties
for the orderly transition to a new system in order to minimize any disruption
in the services provided on Site(s) by Orbitz to End Users. After the
applicable period of termination assistance, Orbitz shall immediately cease use
of QPX and will destroy or return any copies thereof to ITA, and all rights
granted hereunder shall immediately cease and terminate.

 

(g) Survival. The parties’ rights and obligations under the
following sections shall survive the termination or expiration of this
Agreement: 6, 7, 10(b), 10(f), 10(g), 12, 13, 15, 16, 17, 18 and 19.

 

11. REPRESENTATIONS AND WARRANTIES

 

(a) By Orbitz. Orbitz represents and warrants to ITA that it has
the full right, power and authority to enter into this Agreement and to perform
its obligations hereunder and that Orbitz’s compliance with the terms and
conditions of this Agreement shall not violate any federal, state or local
laws, regulations or ordinances or conflict with any third party agreements.

 

(b) By ITA. ITA represents, warrants and covenants to Orbitz as
follows:

 

(i)                                   Authority: That: (1) ITA has the full right, power and
authority to enter into this Agreement, to carry out its obligations under this
Agreement and to grant the rights and licenses granted to Orbitz in this
Agreement; and (2) ITA’s compliance with the terms and conditions of this
Agreement shall not violate any federal, state or local laws, regulations or
ordinances or conflict with any third party agreements.  In the event that ITA is in breach of the
warranty set forth in Section 11(b)(2), ITA will (1) procure for Orbitz a
manner of using QPX that does not result in a breach of such warranty but
remains substantially equivalent in functionality and performance; or (2)
replace or modify QPX so that it does not result in a breach of such warranty
but remains substantially equivalent in functionality and performance.

 

(ii)                                Quality: That ITA shall perform all services in a good,
workmanlike and professional manner using people fully familiar with QPX and the
underlying technology.

 

(iii)                             Infringement: That QPX does not and shall not infringe any
third party’s patent, trademark, trade name, service mark, copyright, trade
secret or any other intellectual property right of a third party. In the event
that any such infringement claim or suit is brought or threatened, ITA shall,
at its expense, (1) procure for Orbitz the right to continue using QPX; (2)
replace or modify QPX so that it becomes non-infringing but remains
substantially equivalent in functionality and performance; or (3) in the event
(1) and (2) are not commercially practicable, terminate this Agreement and the
license granted hereunder and, within thirty (30) days of the date of such
termination, refund to Orbitz all unearned fees then paid by Orbitz and any
fees for maintenance services not yet performed.

 

(iv)                            Century Compliance: That the century change is, and shall
be, supported in QPX’s logic and data, and that QPX shall support the use,
entry or creation of dates prior to, on, after or spanning January 1, 2000, so
that when such a date is either processed (including by way of calculation,
comparison, sequencing, display, storage or otherwise), entered into, or is
intended to be generated as a result of the operation of QPX, QPX shall not (1)
fail or produce incorrect date results, or (2) cause any other programs,
hardware or system to fail or to generate errors.

 

(v)                               Unauthorized Code: That QPX shall be free, at the time of
receipt by Orbitz, of (1) any automatic restraints, computer viruses, software
locks, time bombs or other such code that hinders Orbitz’s freedom fully to
exercise its license rights under this Agreement; (2) harmful programs or data

 

16

 

incorporated into QPX which
destroy, erase, damage or otherwise disrupt the normal (i.e., in accordance
with the provisions of this Agreement) operation of QPX or other programs,
hardware or systems utilized by Orbitz or allow for unauthorized access to QPX
or other programs, hardware or systems utilized by Orbitz; or (3) any
mechanism, such as password checking, CPU serial number checking or time
dependency, that hinders Orbitz’s freedom to fully exercise its license rights
under this Agreement. The foregoing provisions of this paragraph (v) shall not
be deemed violated by license files that disable functions in QPX which are not
included in the license grant to Orbitz hereunder.

 

(vi)                            Pass-Through: ITA hereby assigns, and shall assign, to
Orbitz all warranties, representations and indemnities granted to ITA by third
parties in QPX or any components thereof, and all remedies for breach of such
warranties, representations and indemnities.

 

(vii)                         Insurance: ITA warrants that it has in place and shall
maintain in place throughout the term the insurance coverages listed in Exhibit
D.

 

(c) Disclaimer.  EXCEPT FOR THE WARRANTIES SET FORTH IN THIS
SECTION 11, EACH PARTY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS AND IMPLIED,
INCLUDING THE W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.

 

12. INDEMNIFICATION

 

(a) By ITA. ITA shall, at its own expense, defend, indemnify and
hold harmless Orbitz and its Affiliates and each of their respective directors,
officers, employees, successors and permitted assigns from and against any and
all liabilities, damages, awards, losses, costs and expenses (including court
costs and reasonable attorneys’ fees) arising out of any claim, demand, suit or
cause of action (hereinafter a “Claim”) brought by a third party relating to or
resulting from (i) any act or omission of ITA or its employees, agents or
contractors, (ii) any breach of the representation or warranty made in Section
11(b)(i) by ITA; or (iii) the actual or alleged infringement by QPX of a third
party’s patent, copyright, trademark, trade secret or other proprietary rights.

 

(b) By Orbitz. Orbitz shall, at its own expense, defend,
indemnify and hold harmless ITA and its Affiliates and each of their respective
directors, officers, employees, successors and permitted assigns from and
against any and all liabilities, damages, awards, losses, costs and expenses
(including court costs and reasonable attorneys’ fees) arising out of any Claim
brought by a third party relating to or resulting from (i) any act or omission
of Orbitz or its employees, agents or contractors, or (ii) any breach of the
representation or warranty made in Section 11(a) by Orbitz.

 

(c) Indemnification Procedures. If any party entitled to
indemnification under this section (an “Indemnified Party”) makes an
indemnification request to the other, the Indemnified Party shall permit the
other party (the “Indemnifying Party”) to control the defense, disposition or
settlement of the matter at its own expense; provided that the Indemnifying
Party shall not, without the consent of the Indemnified Party, enter into any
settlement or agree to any disposition that imposes any conditions or
obligations on the Indemnified Party other than the payment of monies that are
readily measurable for purposes of determining the reimbursement obligations of
the Indemnifying Party. The Indemnified Party shall notify the Indemnifying
Party promptly of any claim for which the Indemnifying Party is responsible and
shall reasonably cooperate with the Indemnifying Party to facilitate the
defense of any such claim. An Indemnified Party shall at all times have the
option to participate in any Claim through counsel of its own selection and at
its own expense.

 

17

 

13. LIMITATION OF LIABILITY

 

IN
NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES RESULTING FROM LOSS OF USE, DATA OR
PROFITS, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF SUCH
PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL
EITHER PARTY’S LIABILITY TO THE OTHER PARTY FOR DAMAGES IN CONNECTION WITH THIS
AGREEMENT (INCLUDING EXHIBIT A) IN THE AGGREGATE EXCEED (***)
WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHER WISE. THE LIMITATIONS
CONTAINED IN THIS SECTION SHALL NOT APPL Y TO THE PARTIES’ INDEMNIFICATION
OBUGATIONS SET FORTH IN SECTION 12, A BREACH BY EITHER PARTY OF SECTION 15
(CONFIDENTIALITY), A BREACH BY ITA OF SECTION 7 (DATA), A BREACH BY ORBITZ OF
SECTION 8 (FEES AND EXPENSES) OR SECTION 14(d) (CONFIDENTIALITYOF SOURCE CODE)
OR THE WILLFUL OR RECKLESS ACTS OF EITHER PARTY.

 

14. SOURCE CODE ESCROW

 

(a) Escrow. Within thirty (30) days after the execution of this
Agreement, ITA shall place a current, complete, and accurate copy of all source
code for QPX in escrow with a nationally recognized escrow agent for the
benefit of Orbitz. The materials placed in escrow shall include a computer
readable copy of the source code for each of the programs comprising QPX, as
well as complete program maintenance documentation, including all technical
manuals and release notes. Thereafter, ITA shall deliver to the escrow agent at
the time of each new version (as defined in Section 2.1 (a)(iii) of the Exhibit
A) of QPX all source code for each update, bug fix, upgrade, release or version
of QPX, and at least once each calendar year, ITA shall deliver to the escrow
agent a fully updated copy of all source code for QPX. Such additional source
code deposits together with the original source code deposit and any other
materials placed in escrow pursuant to this Agreement shall be referred to
herein as the “Deposited Materials.” Orbitz shall bear the costs charged by the
escrow agent for such source code escrow.

 

(b) Release. The escrow agreement shall provide for release of
the Deposited Materials to Orbitz upon the occurrence of any of the following:
(i) ITA at any time ceases to conduct business in the ordinary course; (ii) ITA
files a voluntary petition in bankruptcy or any voluntary proceeding relating to
insolvency, receivership, liquidation or composition for the benefit of
creditors; (iii) ITA becomes the subject of an involuntary petition in
bankruptcy or any involuntary proceeding relating to insolvency, receivership,
liquidation or composition for the benefit of creditors, if such petition or
proceeding is not dismissed within sixty (60) days of filing; or (iv) ITA
notifies Orbitz of its intent to cease to offer maintenance and support
services for QPX or actually ceases to offer maintenance and support services
for QPX.

 

(c) Restrictions. In the event the Deposited Materials are
released to Orbitz, Orbitz shall have the right to use the Deposited Materials
only for the following purposes: (i) to correct bugs, errors, defects or
malfunctions in QPX; (ii) to modify the Software to comply with regulatory
requirements or industry standards; (iii) to add new features, functionalities,
or performances to QPX; and (iv) to perform the maintenance and support
services that ITA was to perform under this Agreement and Exhibit A, including
without limitation the development of Upgrade Releases; provided, however, that
release of Deposited Materials to Orbitz shall excuse ITA from any further
performance of its maintenance and support obligations under Exhibit A.  Unless otherwise provided in this Agreement,
the scope of and restrictions on the rights granted hereunder, and the
intellectual property rights of the parties, shall continue to be as

 

18

 

set forth in Section 2 and 6,
provided that Orbitz shall own all source code and object code developed by or
for Orbitz after the release of the Deposited Materials to Orbitz. The
foregoing restrictions are in addition to any restrictions imposed on
Confidential Information pursuant to Section 15.

 

(d) Confidentiality. The escrow agreement (or a separate
agreement entered into between ITA and Orbitz) shall also include reasonable
provisions for maintenance by Orbitz of the confidentiality of the Deposited
Materials in the event the Deposited Materials are released to Orbitz,
including but not limited to requirements that (i) access to the source code
and documentation related to such source code (“Access”) be limited only to
those employees or third party contractors or outsourcers of Orbitz engaged in
operating, maintaining, supporting and updating the Software; (ii) Orbitz shall
maintain a list of all such individuals to whom Orbitz has granted Access and
shall provide a copy of such list to ITA upon ITA’s request; (iii) all such
individuals shall, as a condition of and prior to being granted such Access,
execute a non- disclosure agreement containing provisions at least as
restrictive as those set forth in Section 14, and Orbitz shall maintain such
agreements available for inspection and copying by ITA upon reasonable request;
and (iv) the Deposited Materials shall be stored in a secure manner.

 

15. CONFIDENTIAL INFORMATION

 

(a) Confidential Information. Each party has disclosed (prior to
the commencement of this Agreement) and may disclose Confidential Information
to the other party which it intends the other party to maintain in confidence,
and each party agrees to comply with the provisions of this Section 14 with
respect to all such Confidential Information. As used herein, each party which
discloses such information is referred to as a “Disclosing Party” and each
party which receives such information is referred to as a “Receiving Party.”
“Confidential Information” means Disclosing Party’s confidential and
proprietary inventions, products, designs and ideas, including computer
software, functionality, concepts, processes, internal structure, external
elements, user interfaces, technology and documentation, as well as
confidential and proprietary information relating to Disclosing Party’s
operations, plans, opportunities, finances, research, technology, developments,
know-how, personnel, and any third party confidential information disclosed to
Receiving Party. Without limiting the foregoing definition, QPX, the
Documentation (except Documentation reasonably expected to be provided to End
Users regarding the use of QPX) and all Packets are “Confidential Information”
of ITA. Without limiting the foregoing definition, Orbitz Data (as defined in
Section 7) and the QPX-Powered PNR certifications described in Section 8(h) are
“Confidential Information” of Orbitz. 
The terms and conditions of this Agreement are also “Confidential
Information.” However, “Confidential Information” shall not include information
(a) already lawfully known to Receiving Party if the Receiving Party does not
then have a duty to maintain its confidentiality, (b) developed independently
by the Receiving Party, (c) generally known to the public through no fault of
the Receiving Party; (d) lawfully obtained from a third party not obligated to
preserve its confidentiality; (e) required to be disclosed by law, regulation
or order of a court of competent jurisdiction or other governmental authority
(except that prior to any such disclosure the Receiving Party shall give the
Disclosing Party notice thereof and afford the Disclosing Party the opportunity
to oppose any such disclosure).

 

(b) Non-Disclosure. Receiving Party acknowledges that
Confidential Information is confidential, proprietary and/or trade secret
information of the Disclosing Party. Receiving Party shall not use the
Confidential Information for any purpose other than in accordance with this
Agreement, and shall not disclose Confidential Information to anyone other than
its employees and contractors who legitimately need access to it and who have
signed confidentiality agreements comparable in scope to this Section 15.
Receiving Party shall notify each of its employees and contractors who are
given access to Confidential Information that they have an obligation not to
disclose Confidential Information and shall take such steps

 

19

 

as are reasonably necessary to
ensure compliance with this obligation. Receiving Party shall safeguard
Confidential Information with reasonable security means at least equivalent to
measures that it uses to safeguard its own proprietary information. Receiving
Party shall store Confidential Information in a safe and secure location.
Receiving Party may not remove copyright, trademark, trade secret,
confidentiality, and patent notices from Confidential Information.

 

(c) No Warranties. Except as set forth in Section 10, all
Confidential Information is provided ‘‘as is,” without any express or implied
warranty of any kind.

 

(d) Breach of Confidentiality Obligations. Receiving Party
hereby acknowledges that unauthorized disclosure or use of Confidential
Information shall cause immediate and irreparable harm to Disclosing Party for
which it would not have an adequate remedy at law. Accordingly, Disclosing
Party shall have the right to seek and obtain preliminary and final injunctive
relief to enforce this Agreement in case of any actual or threatened breach, in
addition to other rights and remedies that may be available to Disclosing
Party.

 

16. RELATIONSHIP OF THE PARTIES

 

The parties shall be treated
for all purposes as independent contractors, and no provision of this Agreement
shall be construed to constitute or create a partnership, joint venture, agency
or formal business organization of any kind.

 

17. PUBLICITY

 

(a) At no time
shall either party release a press release that mentions the other party unless
the other party has consented in writing in advance to such press release;
provided, however, that each party may approve in writing in advance a
representative sample of a reference to such party, which may then be used by
the other party in press releases without further approval from such party.

 

(b) For so
long as QPX is used on a Site, Orbitz will display on the “Partners” area of
the “About Us” section of www.orbitz.com a mutually agreed description of
Orbitz’ use of QPX hereunder, which description will be substantially similar
to that displayed as of the date of this Agreement.

 

18. DISPUTE RESOLUTION

 

The parties shall first attempt
in good faith to resolve any dispute arising out of or relating to this
Agreement by negotiation, then arbitration, in accordance with the dispute
resolution procedures as set forth in Exhibit E.

 

19. MISCELLANEOUS

 

(a) Severability. If any provision of this Agreement is declared
by a court of competent jurisdiction to be invalid or unenforceable, such
determination shall not affect the validity or enforceability of any other
provision hereof.

 

(b) Entire Agreement. This Agreement represents the entire agreement
of the parties with respect to the subject matter hereof and cancels and
supersedes, as of the Commencement Date, any previous understanding,
commitments, or agreement, oral or written, between Orbitz and ITA, other than
confidential disclosure agreements.

 

(c) Waiver. No failure by either party to insist upon the strict
performance of any covenant, term or condition of this Agreement, or to
exercise any right or remedy, shall constitute a waiver of such right or remedy
on any subsequent occasion.

 

20

 

(d) Governing Law. The validity, construction, scope and
performance of this Agreement shall be governed by the laws of the State of
Illinois, exclusive of its choice of law provisions.

 

(e) Amendment. This Agreement may not be amended except in
writing executed by duly authorized representatives of both ITA and Orbitz.

 

(f) Assignment. This Agreement may not be assigned by either
party without the other party’s prior written consent; provided that either party
shall be permitted to assign its rights and obligations hereunder, without the
other party’s consent, to a third party in the event of a change in control or
any sale, assignment, transfer or other conveyance to such third party of all
or substantially all of the business or assets of the assigning party or
corporate restructuring involving all or substantially all of the assigning
party’s voting securities or other ownership interests, or (in the case of the
Orbitz) any sale, assignment, transfer or other conveyance of the Orbitz
Site(s) to a third party. Subject to the foregoing, this Agreement shall be
binding on the parties and their respective successors and permitted assigns,
and such permitted assigns shall expressly agree to be bound by all the terms
and conditions herein. No partial assignment of the rights or obligations
granted hereunder shall be permitted.

 

(g) Counterparts. This Agreement may be signed in one or more
counterpart copies, all of which together shall constitute one Agreement and
each of which shall constitute an original.

 

20. EXTENSION OF EXISTING AGREEMENT

 

The parties
agree that the Existing Agreement will be extended to December 31, 2007.  During the three-month term of such
extension, (i) the use of QPX by all the Orbitz Sites other than orbitz.com
(including the Orbitz for Business brand) will continue to be governed by the
Software License Agreement between Galileo International, L.L.C. and ITA dated October 3, 2002, as amended, except that the
provisions of Sections 2(d), relating to Third Party Sites, will be effective
as of July 1, 2007; and (ii) the use of QPX by orbitz.com (including the Orbitz
for Business brand) will be subject to all the terms and conditions of the
Existing Agreement, except that in lieu of the payment provisions relating to
the payment of the Base License Fee as set forth in Section 8(b) of the
Existing Agreement, Orbitz will certify to ITA, within 15 days after the end of
each calendar month the number of PNRs created, and will pay the license fee
applicable to such PNRs (viz. $(***) per
PNR for Domestic PNRs and $(***) per PNR for International PNRs) within 30 days
of receipt of ITA’s invoice therefor.

 

21

 

IN WITNESS WHEREOF, the parties
have hereunto set their hands and seals as of the date first above written.

 

	
   

  	
  ORBITZ WORLDWIDE, LLC

  
	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
   

  	
  /s/ Steve Barnhart

  
	
   

  	
   

  	
   

  
	
   

  	
  Name:

  	
   

  	
  Steve Barnhart

  
	
   

  	
   

  	
   

  
	
   

  	
  Title:

  	
   

  	
  President and CEO

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  ITA SOFTWARE, INC.

  
	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
   

  	
  /s/ Jeremy Wertheimer

  
	
   

  	
   

  	
   

  	
  Jeremy Wertheimer, President

  
										

 

22

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