Document:

C I Host.com

                     Terms And Conditions of Use

Acceptable Use Policy/Terms of Service (AUP/TOS)

This C I Host Acceptable Use Policy/Terms of Service ("AUP/TOS")
describe the proper kinds of conduct and prohibited uses of C I Host's
hosting services (the "Services"). This AUP is not exhaustive and C I
Host reserves the right to modify this AUP at any time, effective upon
posting of the modified AUP at www.cihost.com. By registering for and
using the Services, and thereby accepting the terms and conditions of
this AUP, you agree to abide by these conditions as modified from time
to time. Any violation of the AUP may result in the suspension or
termination of your account or such other action as C I Host deems
appropriate.

IMPORTANT NOTE - C I Host has the right to discontinue service, or deny
access to anyone who violates our Policies or the terms and conditions
shown below WITHOUT WARNING OR PRIOR NOTICE. No refunds or fees paid
will be made if account termination is due to violation of the terms
outlined below.

Shared Server Abuse

Any attempt to undermine or cause harm to a server, or customer, of C I
Host is strictly prohibited.

Unauthorized use of other people's accounts or computers C I Host will
strongly react to any use or attempted use of an Internet account or
computer without the owner's authorization. Such attempts include
"Internet scamming" (tricking other people into releasing their
passwords), password robbery, security hole scanning etc.

Any unauthorized use of accounts or computers by a C I Host customer,
whether or not the attacked account or computer belongs to C I Host,
will result in action against the attacker. Possible actions include
warnings, account suspension or cancellation, and civil or criminal
legal action, depending on the seriousness of the attack.

Customers may not run IRC, bots or clients on shared servers.
Unacceptable uses also include, but are NOT limited to: Bulk emailing,
unsolicited emailings, newsgroup spamming, pornographic content,
illegal content, copyright infringement, trademark infringement, warez,
cracks, software serial numbers, and/or anything else determined by C I
Host to be unacceptable use of C I Host's services including abuse of
server resources.

All hosting accounts may be terminated that include the following
content or which have links to the following content:

  a.)  Providing material that is grossly offensive to the Web
community including blatant expressions of bigotry, racism or hatred.

  b.)  Promoting or providing instructional information about illegal
activities, or promoting physical harm or injury against any group or
individual.

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  c.)  Displaying material that exploits children under 18 years of
age.

  d.)  Acts of copyright infringement including offering pirated
computer programs or links to such programs, information used to
circumvent manufacturer-installed copy-protect devices, including
serial or registration numbers for software programs, or any type of
cracker utilities.

  e.)  Exporting encryption software over the Internet or otherwise, to
points outside the United States.

  f.)  Distributing information regarding the creation of and sending
Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing,
or denial of service attacks. Also, activities that disrupt the use of
or interfere with the ability of others to effectively use the network
or any connected network, system, service, or equipment.

  g.)  Advertising, transmitting, or otherwise making available any
software, program, product, or service that is designed to violate this
AUP, which includes the facilitation of the means to spam, initiation
of pinging, flooding, mailbombing, denial of service attacks, and
piracy of software. Any account that is deactivated by the abuse team
will be charged the following reactivation fees:

     1st offense - $25.00
     2nd offense - $100.00
     3rd offense - $500.00 plus Account termination

This fee will only be waived if it is determined by the abuse team that
the account was disabled without cause.

Abuse of Unlimited Traffic

C I Host's customers are privileged to be offered unlimited traffic for
their web sites. The intention of C I Host is to provide a large space
to serve web documents, not an off site storage area for electronic
files. All (90 percent) of your web pages (html) must be 'linked' with
files (.GIF, .JPEG, etc.) stored on C I Host's server. Web sites that
are found to contain either/or no html documents, a large number of
unlinked files are subject to warning, suspension or cancellation at
the discretion of C I Host management. Any customer who violates C I
Host's Policies in abusing either space/site transfer will be notified
and given 2 days to remedy the problem. If the problem is not resolved
within the allotted period, the client will be billed for the overages.

To maintain the integrity of our shared hosting service the following
limitations apply:

     Sites with banners, graphics or cgi scripts running from their
domain used on other domains.

     Sites with picture galleries (This is any site where 50 percent of
the files transferred is graphics).

     Sites offering download files or archives (This is any site where
50 percent or more of there monthly traffic is from file downloads).

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     Sites running multimedia files (QuickTime, Real Audio, Real Video,
MP3).

     Sites acting as document repositories or document storage/backup
services.

For those that do not qualify for the unlimited service, traffic will
go unmonitored until you reach 20 GB per month. Thereafter, normal data
transfer cost of $10.00/1GB/month will be billed to your account. If
you want to pre-pay for bandwidth overages, you will be billed
$5.00/1GB/month.

You will receive a notice on Tuesday morning detailing your bandwidth
usage.

You will have 7 days to visit www.overages.cihost.com to pay for your
overages. If you do not pay for your overages your site will be
disabled within 7 days of your first notice. This does not apply to
colocation clients. Colocation clients will be billed for the overages
based on switch reports. Colocation clients must pay for the overages
IMMEDIATELY once billing or C I Host has the sole decision to
deactivate any and all servers.

C I Host will be the sole arbiter as to what constitutes a violation of
this provision.

Unsolicited Email (Spam)

Unsolicited commercial advertisements (spam) are not allowed in e-mail,
and will likely result in account cancellation.

C I Host takes a zero-tolerance approach to spam originating from our
servers or for spam advertising of domains hosted on our servers.

The following activities are not allowed:

     Unsolicited bulk or commercial messages ("spam"). This includes,
but is not limited to, bulk mailing of commercial advertising,
informational announcements, charity requests, petitions for
signatures, and political or religious tracts. Such messages may only
be sent to those who have explicitly requested it from your domain.

     Forging, altering or removing electronic mail headers is
prohibited. Any domain sending stealth spam will be terminated without
warning and without refund.

     Sending numerous copies of the same or substantially similar
message with the intent to disrupt a server or account ("mail
bombing").

     Spamming Newsgroups: Commercial advertisements are unwelcome in
most Usenet discussion groups and on most e-mail mailing lists.
Inappropriate posting may result in account cancellation. See the
newsgroup or mailing list's charter for whether advertising is allowed
or not. "Spamming," or sending a message to many different off-topic
newsgroups, is particularly unethical and will be treated as such.

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     Mail may not be used to harass or intimidate others. Harassment,
whether through language, frequency of messages, or size of messages,
is prohibited. Sending a single unwelcome message may be considered
harassment. If a recipient asks to stop receiving e-mail, you must not
send that person any further messages.

     Providing spamware (software used to send bulk email or software
used to harvest email addresses) or links to sites providing spamware
is strictly prohibited and subject to demand for removal or account
cancellation.

Note: If you use the services of another provider (including but not
limited to the use of address lists obtained from a third party vendor
or provider) to promote a web site hosted by or through C I Host
(spamvertising), then the provisions of the above Policy shall apply as
if the spam were sent through our servers.

Penalty: Depending on the severity of your SPAMMING, C I Host reserves
the right to charge you between $1.00 - $100.00 PER SPAM sent through
our network. Your web site content will also be confiscated and it will
be NEVER returned to you.

CGI Scripts

(This section does not apply to managed dedicated or colocation
servers.) Each shared Unix web hosting account comes with its own cgi-
bin, in which you are free to use any* CGI scripts you wish. All CGI
scripts (Perl scripts with a .pl or .cgi extension) intended for use on
shared Windows 2003 web hosting accounts are subject to approval by our
NT Administrators.

*See the Server Resource Abuse section

Server Resource Abuse

(This section does not apply to managed dedicated or colocation
servers.) Shared server accounts are limited in use of the amount of
server resources. Shared server resource abuse includes any process or
service usage that affects normal shared server operation, resources or
connectivity, and which causes a server to become overloaded. Shared
server resources include CPU and memory usage, number of concurrent
processes, number of concurrent port or database connections and total
bandwidth. Possible causes of server resource abuse include, but are
not limited to, the use of: CGI, Perl, Sendmail, mySQL, MSSQL, PHP,
ASP, COLDFUSION, HTTP, SMTP, POP3 and FTP. If server resource abuse is
detected, possible actions include, but are not limited to: disabling
of the offending script or scripts, disabling of the specific service,
disabling of the entire account or account cancellation. If server
overload is a result of server resource abuse, these actions will be
taken without prior notice or warning.

Child Pornography

Our policy on child pornography is zero tolerance. C I Host will
cooperate fully with any criminal investigation into a Customer's

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violation of the Child Protection Act of 1984 concerning child
pornography. Customers are ultimately responsible for the actions of
their clients over the C I Host network, and will be liable for illegal
material posted by their clients.

According to the Child Protection Act, child pornography includes
photographs, films, video or any other type of visual presentation that
shows a person who is or is depicted as being under the age of eighteen
years and is engaged in or is depicted as engaged in explicit sexual
activity, or the dominant characteristic of which is the depiction, for
a sexual purpose, of a sexual organ or the anal region of a person
under the age of eighteen years or any written material or visual
representation that advocates or counsels sexual activity with a person
under the age of eighteen years.

Violations of the Child Protection Act may be reported to the U.S.
Customs Agency at 1-800-BEALERT

Chat Room

We do not allow clients to install their own chat rooms within a shared
hosting account, without approving it with the C I Host Support Team.
Most chat rooms tend to be large system hogs and we cannot allow it as
an account option. However, we do provide a choice of Java chat rooms
for a small extra charge that will more than fill your needs and run
without hindering the performance of the machine for others. Note:
Parachat chat rooms do not apply to this rule. They are perfectly fine
to install.

Abuse of SMTP Mail Server

We do not allow clients to send more than 2000 pieces of e-mail per day
from a shared hosting account. If you do send more than 2000 pieces of
e-mail per day, your account will be placed on hold for Network Abuse.
If you are sending legitimate e-mails and they total more than 2000 per
day your account will be moved to a special server that is specifically
designed to handle high volumes of e-mail. You will be charged
$50.00/month in addition to your regular hosting charges if your
account is moved to this server. Please contact noc@cihost.com to have
your domain moved.

Background Running Programs

We may allow programs to run continually in the background. These are
considered on a one-to-one basis and an extra charge will be incurred
based on system resources used and operational maintenance needed.
(this section does not apply to managed dedicated servers)

IRC

We currently do not allow IRC IRC clients or IRC bots to be operated on
any of our servers. In addition, IRC servers are not permitted on our
network. Anyone found to be in violation of this policy risks immediate
account termination.

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Current Contact Information

Current customers must provide C I Host with, and keep current and up
to date, good contact information including full address, email, phone,
and fax numbers. C I Host uses contact information to reach customers
during network emergencies, server downtime, maintenance windows and in
case there are billing issues with your account. Failure to keep
contact information up to date could lead to temporary account
suspension until the information is updated.

Abuse of Dedicated/Colocation Bandwidth Allotments

C I Host's customers are privileged to be offered large amounts of
bandwidth and monthly transfer to their servers. The intention of C I
Host is to provide large bandwidth allotments to businesses and
consumers to serve as connections for their web sites andweb documents
("normal usage," and not for off-site storage areas for electronic
documents and files. All (90 percent) of your web pages (.html) must be
'linked' with files (.GIF, .JPEG, .WMV, .RA, etc.) stored on C I Host's
server. Web sites that are found to contain either/or no html
documents, a large number of unlinked files are subject to warning,
suspension or cancellation at the discretion of C I Host management.
Any customer who violates C I Host's Policies in abusing bandwidth
allotments and site transfer will be notified and given 2 days to
remedy the problem. If the problem is not resolved within the allotted
period, the client will be billed for the overages.

To maintain the integrity of our dedicated and colocation server
networks the following server limitations apply if your site is not
deemed as "normal usage:"

Servers that contain:

     Sites with banners, graphics or cgi scripts running from their
domain used on other domains.

     Sites with picture galleries (This is any site where 50 percent of
the files transferred is graphics).

     Sites offering download files or archives (This is any site where
50 percent or more of there monthly traffic is from file downloads).

     Sites running multimedia files (QuickTime, Real Audio, Real Video,
MP3).

     Sites acting as document repositories or document storage/backup
services.

     Sites where 30 percent or more of the files or graphics are linked
to by outside off-network third-parties

For those server uses that are not classified under "normal use," and
fit within any of the "limitation categories" above, the customer's
server is limited to 200 GB of monthly transfer and not to exceeed 2
Mbits/sec of sustained bandwidth, whichever is greater based on peak
usage. The customer will be billed at $10.00/GB or $150/mbit for any
overage incurred.

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Window 2000/2003 Based Dedicated Servers

Subscribers are prohibited from allowing more than five (5)
authenticated users of the Microsoft Windows Server Operating Systems
under Microsoft licensing terms and could create liability issues with
Microsoft Corporation if violated.

Customer agrees not to remove, modify or obscure any copyright,
trademark or other proprietary rights notices that appear on Software
Products or that appear during the use of Software Products. Customer
further agrees not to reverse engineer, decompile, or disassemble the
Software Products.

C I Host may provide you access to other third party software and/or
services ("Third Party Products ") through reseller relationships C I
Host has established with certain commercial software and licensing
vendors, including without limitation, Microsoft Corporation ("Third
Party Vendors"). Unless otherwise notified, Customer understands that
product support for Third Party Products is provided by C I Host and
not by the Third Party Vendor. Neither C I Host nor any Third Party
Vendor makes any representations or warranties, express or implied,
regarding any Third Party Products. Customer expressly acknowledges and
agrees that use of third party products is at customer's sole risk and
such third party products are provided "as is" and without
representation or warranty of any kind from C I Host or any third party
vendor, including without limitation, any implied warranty of
merchantability, fitness for a particular purpose, accuracy or
completeness of responses or results, correspondence to description, or
non-infringement of third party rights.

To the maximum extent permitted by applicable law, neither C I Host nor
any third party vendor will be legally responsible for any damages,
whether direct, indirect, or consequential, arising from the use or
inability to use any third party product. Customer agrees to observe
the terms of any license and/or applicable end user subscriber
agreement for third party products and that customer shall be fully
liable to third party vendors and C I Host with respect to any improper
use of such third party products or violation of license agreements
with them and/or applicable end user subscriber agreements.

Excessive Use/Overages

You will not exceed the bandwidth, storage and E-mail usage limits
outDedicated lined by your particular web hosting package. If you use
any bandwidth or storage space in excess of the agreed upon number of
megabytes per month or if you exceed E-Mail storage and attachment size
limitations, C I Host may, in its sole discretion, assess you with
additional charges. If C I Host elects to take any corrective action, C
I Host will not refund any unused pre-paid fees. Your use of your
account and access to it is your responsibility. You are responsible
for any unauthorized access to your account resulting in bandwidth,
storage and/or E-mail usage exceeding the limits outlined in your
particular web hosting package specifications and resultant charges.
Bandwidth overages are currently billed at $10/GB/month. Disk space
overages are currently billed at $.25/MB/month. Email attachments
overages are currently billed at $.10 per email over 10MB.

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Payment Policies

All accounts are set up on a pre-pay basis. Setup fees are charged for
all new accounts and major account changes and are non-refundable. All
pricing is guaranteed for the term of pre-payment. C I Host reserves
the right to change prices at any time, unless other terms have been
agreed upon. Credit card accounts are subject to login deactivation
upon the card declining for charges within 48 hours of email
notification. Any account not brought current within a week (7 days) of
e-mail notice or exceeding this time frame in any way is subject to
complete account deactivation. The customer is responsible for all
money owed on the account from the time it was established to the time
that the customer notifies C I Host at cancel.cihost.com to request for
termination of services. All payment is in U.S. currency.

C I Host will bill each client $50.00 per returned check, per wire
transfer received and per credit card chargeback received. All C I Host
accounts are setup on anniversary billing cycles. Your particular
billing cycle corresponds to the contract length that was initially
chosen at setup. Your account will automatically renew at this length.
There is no fee to change to a shorter billing cycle at the end of the
current cycle. However, if you wish to change to a shorter billing
cycle, during a current cycle, there will be a $50.00 fee. Please
contact the billing department at billing@cihost.com should you wish to
change your anniversary billing cycle.

Any account that is not brought current prior to deactivation will be
charged a $25.00 reactivation fee as well as a $15.00 late charge, per
domain deactivated. In addition, if your credit card declines for any
reason C I Host will charge your account an additional $1.00 service
charge every time your card is declined. C I Host may impose a debt
service charge equal to one and one-half percent (1.5 percent) of the
overdue balance (or such lesser amount as may be required by law) for
each month or fraction thereof the overdue amount remains unpaid. All
taxes, fees and governmental charges relating to the Services provided
hereunder (other than income taxes of C I Host) shall be paid by
Customer.

C I Host accepts paper checks and online checks, as well as credit
cards, wire transfers, money orders, cashiers checks and cash from
customers for payment of web hosting services and fees associated with
your account. However, there will be a $5.00/month processing fee for
each customer paying by paper check and a $50/transaction fee for
customers paying by wire transfer (no additional fee for credit cards,
money orders, cashiers checks and cash). Additionally, if you decide to
switch your payment method of billing cycle you will be charged a $10
processing fee for that change.

Cancellation

C I Host reserves the right to cancel service at any time. All fees
paid in advance of cancellation will be pro-rated and paid by C I Host
if C I Host institutes its right of cancellation. Any violation of
policies which results in extra costs will be billed to the customer
(i.e. transfer, space etc.).

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All of C I Host's web hosting plans are backed by a 30 day money back
guarantee (*see restrictions below). If you are not completely
satisfied with our services or support within the first 30 days of your
contract, you will be given a full refund of the contract amount
excluding setup fees, domain registration fees, add-on/upgrade fees and
overages. Setup fees are refundable only if the account order is
canceled prior to account activation. For web hosting contracts,
dedicated servers and colocation packages, the full contract amount
less any setup fees and overages will be refunded if C I Host is
notified within the first 30 days following activation. No refund is
available after the 30th day. This policy does not apply to any
additional services such as overages, referrer logs, real audio/video,
additional disk space, additional pop accounts, etc. Due to security
concerns, all account cancellations must be done following the steps
outlined at http://cancel.cihost.com. Cancellations via email requests
will not constitute acceptance of any cancellation. Refunds will be
made by company check or issued back to your credit card within 30 days
of receipt of cancellation. To receive your refund, you must terminate
this Agreement in the manner described in above and cease using the
Services. Cancellations are processed only from 9 a.m. - 6 p.m. CST on
Monday-Friday. No cancellations are processed on holidays or weekends.

*Advanced Hosting Packages (Dedicated and Colocation packages)
All advanced hosting packages must be cancelled according to the terms
outlined in your contract. A cancellation notice must be submitted in
writing 30 days in advance. Once the written cancellation notice has
been received, you will be contacted via email regarding any
restrictions or final obligations owed on your contract.

*E-business In A Box
E-business In A Box packages are non-refundable once the site has been
approved and launched. If the account is cancelled within the first 30
days and production has not begun, the account can be cancelled for a
full refund excluding the setup fee and domain registration fees.

*E-memories
E-memories packages are non-refundable once logins have been activated
by you. If the account is cancelled within the first 30 days and the
logins have not been activated, you will be given a full refund minus
the setup fee.

*E-files
E-files packages are non-refundable once the logins have been
activated. If the account is cancelled within the first 30 days and the
logins have not been activated, you will be given a full refund minus
the setup fee.

*Crazy Deals
All "Crazy Deals" are non-refundable. If the account is cancelled
within the first 30 days, only C I Host accounts credits are given for
the full amount excluding setup fees, domain registration fees, add-
on/upgrade fees and overages.

Liability and Obligations on Cancellation

If the Agreement expires or is cancelled for any reason, C I Host is
not liable to you because of the expiration or cancellation for

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compensation, reimbursement or damages on account of the loss of
prospective profits, anticipated sales, goodwill or on account of
expenditures, investments, leases or commitments in connection with
your business, or for any other reason whatsoever flowing from the
termination or expiration. If you terminate this Agreement, C I Host
will not relieve you of any obligations to pay fees and costs accrued
before the termination date or any other amounts you owe to C I Host
under this Agreement.

IP Address Overlap

C I Host administers the network on which customer servers reside. The
customer cannot use IP addresses which were not assigned to them by C I
Host staff. Any server found using IPs which were not officially
assigned will be suspended from network access until such time as the
IP addresses overlap can be corrected.

Material and Product Requirements

You must ensure that all material and data placed on C I Host's
equipment is in a condition that is "server-ready," which is in a form
requiring no additional manipulation by C I Host. C I Host will make no
effort to validate any of this information for content, correctness or
usability. If your material is not "server-ready", C I Host may reject
this material. C I Host will notify you of its refusal of the material
and afford you the opportunity to modify the material to satisfy C I
Host's requirements. Use of the Services requires a certain level of
knowledge in the use of Internet languages, protocols and software.
This level of knowledge varies depending on the anticipated use and
desired content of your Web site. You must have the necessary knowledge
to create and maintain a Web site. C I Host does not provide this
knowledge or customer support outside of the Services.

Intellectual Property Rights

Material accessible to you through C I Host's services may be subject
to protection under the United States or other copyright laws, or laws
protecting trademarks, trade secrets or proprietary information. Except
when expressly permitted by the owner of such rights, you must not use
C I Host or its servers and network in a manner that would infringe,
violate, dilute or misappropriate any such rights, with respect to any
material, which you access or receive through the C I Host network. If
you use a domain name in connection with C I Host or similar service,
you must not use that domain name in violation of any trademark,
service mark, or similar rights of any third party.

Network Security

Customers may not use the C I Host network with an attempt to
circumvent user authentication or security of any host, network, or
account. This includes, but is not limited to:

     accessing data not intended for the customer logging into a server
or account the customer is not expressly authorized to access

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     password cracking

     forging any TCP/IP packet header or any part of the header
information in any e-mail or newsgroup posting

     attempting to probe, scan or test the vulnerability of a system or
network or to breach security or authentication measures without proper
authorization

     probing the security of other networks in search of weakness

     or violation of any other organization's security policy

Customers may not attempt to interfere or deny service to any user,
host, or network. This includes, but is not limited to:

     flooding

     mail bombing

     or other deliberate attempts to overload or crash a host or
network.

C I Host will cooperate fully with investigations of violations of
systems or network security at other sites, including cooperating with
law enforcement authorities in the investigation of suspected criminal
violations. Users who violate system or network security may incur
criminal or civil liability. You are solely responsible for any
security breaches affecting servers or accounts under your control. If
your server or website is responsible for or involved in an attack on
or unauthorized access into another server or system, C I Host will
shut it down immediately. You will pay any charges resulting from the
cost to correct security breaches affecting C I Host or any of its
other customers.

Shared Hosting Account/Dedicated Server Security

You are responsible for any misuse of your account, even if the
inappropriate activity was committed by a friend, family member, guest
or employee. Therefore, you must take steps to ensure that others do
not gain unauthorized access to your account. In addition, you may not
use your account to breach security of another account or attempt to
gain unauthorized access to another network or server.

     Your password provides access to your account. It is your
responsibility to keep your password secure.

     Sharing your password and account access with unauthorized users
is prohibited. You should take care to prevent others from using your
account since you will be held responsible for such use.

     Attempting to obtain another user's account password is strictly
prohibited, and may result in termination of service.

     You must adopt adequate security measures to prevent or minimize
unauthorized use of your account.

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     You may not attempt to circumvent user authentication or security
of any host, network or account. This includes, but is not limited to,
accessing data not intended for you, logging into or making use of a
server or account you are not expressly authorized to access, or
probing the security of other networks. Use or distribution of tools
designed for compromising security is prohibited. Examples of these
tools include, but are not limited to, password guessing programs,
cracking tools or network probing tools.

     You may not attempt to interfere with service to any user, host or
network ("denial of service attacks"). This includes, but is not
limited to, "flooding" of networks, deliberate attempts to overload a
service, and attempts to "crash" a host.

Customers who violate systems or network security may incur criminal or
civil liability. C I Host will cooperate fully with investigations of
violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation of
suspected criminal violations.

Electronic Commerce

You will be solely responsible for the development, operation and
maintenance of your online store and products and all contents and
materials appearing online or on your products, including without
limitation (a) the accuracy and appropriateness of content and
materials appearing within the store or related to your products, (b)
ensuring that the content and materials appearing within the store or
related to your products do not violate or infringe upon the rights of
any third party, and (c) ensuring that the content and materials
appearing within the store or related to your products are not libelous
or otherwise illegal. You will be solely responsible for the final
calculation and application of shipping and sales tax. You will also be
solely responsible for accepting, processing, and filling any customer
orders, and for handling any customer inquiries or complaints arising
there from.

You are also responsible for the security of any customer credit card
numbers and related customer information you may access as a result of
conducting electronic commerce transactions through your Web Site. You
will keep all such information confidential and will use the same
degree of care and security as you use with your confidential
information.

Static/Dynamic Content Caching

You expressly (i) grant to C I Host a license to cache the entirety of
your Web Site, including content supplied by third parties, hosted by C
I Host under this Agreement and (ii) agree that such caching is not an
infringement of any of your intellectual property rights or any third
party's intellectual property rights.

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IP Address Ownership

C I Host shall maintain and control ownership of all IP numbers and
addresses that may be assigned to you by C I Host and C I Host
reserves, in its sole discretion, the right to change or remove any and
all such IP numbers and addresses.

Domain Name Registration

Customer agrees to pay C I Host prior to the effectiveness of the
desired domain name registration, the then-current amounts set forth in
the C I Host price schedule for the initial registration of the domain
name and, should Customer choose to renew the registration, subsequent
renewals of the registration. All fees are non-refundable, in whole or
in part, even if Customer's domain name registration is suspended,
cancelled or transferred prior to the end of Customer's then current
registration term. C I Host reserves the right to change fees,
surcharges, renewal fees or to institute new fees at any time, for any
reason, at its sole discretion. Customer's requested domain name will
not be registered unless and until we receive actual payment of the
registration fee, and have confirmed Customer's registration in an
email from C I Host to the email address indicated in Customer's
registration application. In the event of a charge-back by a credit
card company (or similar action by another payment provider allowed by
C I Host) in connection with the payments of the registration fee for
Customer's domain name registration, Customer agrees and acknowledges
that the domain name registration shall be transferred to C I Host as
the paying entity for that registration to the registry and that we
reserve all rights regarding such domain name including, without
limitation, the right to make the domain name available to other
parties for purchase. C I Host will reinstate Customer's domain name
registration solely at C I Host's discretion, and subject to our
receipt of the initial registration or renewal fee and our then-current
reinstatement fee.

Copyright Infringement

DIGITAL MILLENNIUM COPYRIGHT ACT

Notice and Procedure for Making Claims of Copyright Infringement

Pursuant to Title 17, United States Code, Section 512(c)(2), all
notifications of claimed copyright infringement on the C I Host system
or Web site should be sent ONLY to our Designated Agent.

NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING C I
HOST THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED.

WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT
THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL
PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS
FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT
OWNER'S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR
MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR
PERJURY.

<PAGE>14

DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT INFRINGEMENT (e.g.
REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF E-
MAIL ABUSE, etc.) TO THE CONTACT LISTED BELOW. YOU WILL NOT RECEIVE A
RESPONSE IF SENT TO THAT CONTACT.

Written notification must be submitted to the following Designated
Agent:

C I Host, Inc.
Legal Department
1851 Central Drive Suite 110
Bedford, TX 76021
Fax: 817-868-7203
copyright@cihost.com

Under Title 17, United States Code, Section 512(c)(3)(A), the
Notification of Claimed Infringement must include the following:

1. Physical or electronic signature of a person authorized to act on
behalf of the copyright owner.

2. Identification of the copyrighted work claimed to have been
infringed or a representative list if multiple works are involved.

3. Identification of the material that is claimed to be infringing that
should be removed or access to disabled and information reasonably
sufficient to enable the online service provider to locate the material
(usually a URL to the relevant page).

4. Information reasonably sufficient to allow the online service
provider to contact the complaining party (address, phone number, e-
mail address).

5. Statement that the complaining party has "a good faith belief that
use of the material in the manner complained of is not authorized by
the copyright owner, its agent or the law."

6. Statement that the information in the notice is accurate, and under
penalty of perjury, that the complaining party is authorized to act on
behalf of the copyright owner.

Lawful Purpose

C I Host reserves the right to refuse service to anyone. Customers may
only use C I Host server for lawful purpose. Transmission of any
material in violation of any Federal, State or Local regulation is
prohibited. This includes, but is not limited to copyrighted material,
material legally judged to be threatening or obscene, and material
protected by trade secrets. The designation of any materials as such
described above is left entirely to the discretion of C I Host
management. Regardless of the place of signing this agreement, the
client agrees that for purposes of venue and jurisdiction this contract
was entered into and performed in Tarrant County, Texas, and any
dispute will be litigated or arbitrated in Tarrant County, Texas.
Customer further waives all objections to venue or jurisdiction and
acknowledges that venue and jurisdiction in any such litigation will be
held in Tarrant County Courts. IN NO EVENT SHALL C I HOST'S MAXIMUM
LIABILITY EXCEED FIVE HUNDRED ($500.00) DOLLARS FOR ANY REASON.

<PAGE>15

Indemnification

CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD C I HOST
HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND
CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST C I HOST,
ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLO YEES, THAT MAY ARISE OR
RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED
OR ANY PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR ASSIGNS.
CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS C I HOST AGAINST
LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED
BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH C I
HOST'S SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR
ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3)
COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER
FROM C I HOST'S SERVER.

Disclaimer

C I HOST WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY
SUFFER. C I HOST MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED
FOR SERVICES WE PROVIDE. C I HOST DISCLAIMS ANY WARRANTY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS
OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY
AND ALL SERVICE INTERRUPTIONS CAUSED BY C I HOST AND ITS EMPLOYEES. C I
HOST RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.

CUSTOMER SHALL NOT TRANSFER OR ASSIGN THIS AGREEMENT WITHOUT THE PRIOR
WRITTEN CONSENT OF C I HOST. HOWEVER, C I HOST MAY ASSIGN THE
CUSTOMER'S CONTRACT, IN PART OR IN WHOLE, AT ANYTIME WITHOUT CONSENT
FROM OR NOTICE TO THE CUSTOMER. C I HOST RESERVES RIGHT TO CANCEL
CUSTOMERS RIGHTS UNDER THIS CONTRACT AT ANYTIME WITHOUT FURTHER
OBLIGATION.

ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF C I HOST MUST
ADHERE TO THE ABOVE POLICIES.

FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE
ACCOUNT DEACTIVATION.

AUP/TOS Revisions

C I HOST RESERVES THE RIGHT TO REVISE, AMEND, OR MODIFY THIS AUP/TOS
AND ALL OF OUR OTHER POLICIES AND AGREEMENTS AT ANY TIME AND IN ANY
MANNER. NOTICE OF ANY REVISION, AMENDMENT, OR MODIFICATION WILL BE
DEEMED WHEN THE NEW INFORMATION IS POSTED WITHIN THIS DOCUMENT OR ANY
OTHER ONLINE AGREEMENTS. CUSTOMERS WILL NOT NECCESSARILY BE NOTIFIED IN
WRITING OF THESE CHANGES. PLEASE CHECK THIS AND ALL OTHER C I HOST
AGREEMENTS AND DOCUMENTS FREQUENTLY FOR CHANGES.

Service Level Agreements (SLA)

C I Host provides Internet World Wide Web page hosting, Marketing, and
Development. C I Host endeavors to have the content of your Web site

<PAGE>16

available and to meet certain guarantees posted at www.cihost.com. This
Service Level Agreement ("SLA") outlines those agreements and
guarantees. C I Host retains sole discretionary power when determining
if a guarantee has not been met.

100 percent Uptime Guarantee

(1.) Coverage
This 100 percent uptime guarantee applies to any C I Host client in
good financial standing with C I Host at the time of a service outage.

(2.) Service Level Agreement & Specifications
C I Host endeavors to have the content of your web site available for
http access by any party in the world 100 percent of the time. Network
downtime (unavailability) is defined as 100 percent packet loss from C
I Host to its backbone providers. Downtime is measured past 10 minutes
after notification of network failure via C I Host's online ticketing
system. If the ticketing system itself is unreachable, the ticket must
be started by calling the C I Host NOC. C I Host's administrators will
determine the end of the downtime by a trace-route to the customer's
machine from outside the C I Host network.

(3.) Credits
a. Shared Hosting - In the event that your web site is not available
for 100 percent, C I Host will credit the following month's service fee
as follows. For any shared hosting client, such credit shall be
retroactive and shall be as calculated below and as measured 24 hours a
day in a calendar month, with the maximum credit not to exceed fifty
(50) percent of the monthly service charge for the affected month.

      Monthly Uptime                            Credit
     ---------------                          ----------
     95 percent to 99.9 percent               10 percent
     90 percent to 94.9 percent               20 percent
     89.9 percent or below                    50 percent

b. Managed Dedicated Servers and Colocation - For managed dedicated
server and colocation customers if the uptime is between 98.9 percent
and 99.9 percent for any particular month the credit shall be
retroactive and equivalent to the difference between the guaranteed
level of availability of the customer's services during the month and
the calculated actual level of availability of the customer's services,
multiplied by the actual charges incurred by the customer for the
services during that month period. In addition, for managed dedicated
server, customers may be entitled to additional credits as calculated
below and as measured 24-hours a day in a calendar month, with the
maximum credit not to exceed fifty (50) percent of the monthly service
charge for the affected month.

     Minutes of continuous downtime             Credit
     ------------------------------           ----------
     1-4 60 minute intervals                  10 percent
     5 plus 60 minute intervals               50 percent

In order for you to receive a credit on your account, you must request
such credit within seven (7) days after you experienced the down time.

<PAGE>17

You must request credit by logging on to
http://www.cihost.com/?zone=account/request_credit. Credits will
usually be applied within sixty (60) days of your credit request.
Credit to your account shall be your sole and exclusive remedy in the
event of an outage.

(4.) Restrictions
Customer shall not receive any credits under this SLA in connection
with any failure or deficiency of Web Site Availability caused by or
associated with:

a. circumstances beyond C I Host's reasonable control, including,
without limitation, acts of any governmental body, war, insurrection,
sabotage, armed conflict, embargo, fire, flood, strike or other labor
disturbance, interruption of or delay in transportation, unavailability
of or interruption or delay in telecommunications or third party
services,virus attacks or hackers, failure of third party software
(including,without limitation, ecommerce software, payment gateways,
chat, statisticsor free scripts) or inability to obtain raw materials,
supplies, or power used in or equipment needed for provision of this
SLA;
b. failure of access circuits to the C I Host Network, unless such
failure is caused solely by C I Host;

c. scheduled maintenance and emergency maintenance and upgrades;

d. DNS issues outside the direct control of C I Host;

e. issues with FTP. POP, IMAP, or SMTP customer access;

f. false SLA breaches reported as a result of outages or errors of any
C I Host measurement system;

g. customer's acts or omissions (or acts or omissions of others
engaged or authorized by customer), including, without limitation,
custom scripting or coding (e.g., CGI, Perl, HTML, ASP, etc), any
negligence, willful misconduct, or use of the Services in breach of C I
Host's Terms and Conditions and Acceptable Use Policy;

h. e-mail or webmail delivery and transmission;

i. DNS (Domain Name Server) Propagation.

j. outages elsewhere on the Internet that hinder access to your
account. C I Host is not responsible for browser or DNS caching that
may make your site appear inaccessible when others can still access it.
C I Host will guarantee only those areas considered under the control
of C I Host: C I Host server links to the Internet, C I Host's routers,
and C I Host's servers.

Latency Guarantee

C I Host's goal is to keep Average Round-Trip Latency on the C I Host
Network to 85 milliseconds or less. "Average Round-Trip Latency", with
respect to a given month, means the average time required for round-
trip packet transfers between Selected POPs on the C I Host Network
during such month, as measured by C I Host. If Average Round-Trip

<PAGE>18

Latency on the C I Host Network for a calendar month exceeds 85
milliseconds, then upon Customer's request (in accordance with the
procedure set forth below), C I Host will issue a credit to Customer
equal to and not to exceed in any calendar month one day's worth of the
Access Fee (as defined below) paid by Customer for such month.

Packet Loss Guarantee

C I Host's goal is to keep Average Packet Loss on the C I Host Network
to 1 percent or less. "Average Packet Loss", with respect to a given
month, means the average percentage of IP packets transmitted on the C
I Host Network during such month that are not successfully delivered,
as measured by C I Host. If Average Packet Loss exceeds 1 percent
during a calendar month, then upon Customer's request (in accordance
with the procedure set forth below), C I Host will issue a credit to
Customer equal to and not to exceed in any calendar month one day's
worth of the Access Fee (as defined below) paid by Customer for such
month.

The terms of this SLA relating to Average Round-Trip Latency and
Average Packet Loss will take effect the first full calendar month
after Customer's first use of the C I Host Network.

30 Minute Hardware Replacement Guarantee

C I Host guarantees the functioning of all rented/leased hardware
components and will replace any failed component at no cost to the
customer. Hardware replacement will begin once C I Host identifies the
cause of the problem. Hardware replacement is guaranteed to be complete
within 30 minutes of problem identification. In the event that it takes
us more than 30 minutes to replace faulty hardware, C I Host will
refund the customer 1 days fee per additional hour of down time (up to
100 percent of customer's monthly access fee). This guarantee excludes
the time required to rebuild any RAID array.

Dedicated and Colocation Server Environmental/Critical Systems
Guarantees

We guarantee that environmentals/critical systems, including power and
HVAC (72 degrees +/-3) infrastructure including UPSs, PDUs and cabling
will be available 100 percent of the time in a given month (excluding
scheduled maintenance). Should downtime occur, C I Host will credit the
customer's accounts as outlined below in the "credits" section.
Critical systems should be considered to include functioning of all
power and HVAC infrastructure including UPS equipment and cabling.
Power supplies of individual servers are not included (they are part of
our Server Hardware Guarantee). Critical systems downtime should be
considered to exist when a customer's server is shut down due to power
or heat problems and a ticket has been opened for the incident in the C
I Host ticket tracking system. Critical System downtime is measured
from the time the ticket is opened regarding server downtime to the
time the problem is resolved and the server comes back on line.

<PAGE>19

     Minutes of continuous downtime             Credit
     ------------------------------           ----------
     1-4 60 minute intervals                  10 percent
     5 plus 60 minute intervals               50 percent

Access Fee Definitions

For dedicated/colocation/managed hosting Customers, the Access Fee
consists solely of the base monthly fee paid by Customer for standard
server packages, including the use of the server, the use of
electricity to the extent provided to the Customer without additional
charge, and up to the amount of data transfer allowed each month
without additional charge. The Access Fee for purposes of the SLA
credit excludes all other fees which might be charged to the Customer,
including, without limitation, charges relating to managed services,
incremental bandwidth usage and fees for electricity, extra IP
addresses, RAM, or hard drives beyond that which is available without
additional charge under C I Host's standard rates. This list of
potentially excluded fees is offered solely for purposes of
illustration and not by way of limitation.

The Access Fee for all other Customers is the base monthly access fee
paid by Customer for use of the applicable C I Host service at the
amount of data transfer allowed each month without additional charge,
excluding set-up fees, fees for additional services, and for server and
other types of options. Such excluded fees will vary by the type of
applicable service, and could consist of fees for local loop, extra
and/or burstable bandwidth, add-on components, extra IP addresses,
hourly support charges, electricity when an additional fee is charge
for such an item, and managed services. This list of potentially
excluded fees is offered solely for purposes of illustration and not by
way of limitation.

Guarantees

1.  Price Freeze Guarantee
C I Host guarantees for as long as you are a continuous client, in good
financial standing, and you keep renewing your contract for web hosting
service, we guarantee that you will be locked into paying today's web
hosting prices forever. This guarantee applies to all C I Host shared
web hosting accounts including reseller plans, and E-Business packages.

2.  30 Day Money Back Guarantee
At C I Host customer satisfaction is our main priority! Each of C I
Host's services carries a 30 day money back guarantee (except "Crazy
Deals".) If you are not completely satisfied with our services within
the first 30 days of usage you will be given a full refund of the
monthly fees excluding setup fees, addons, overages, or C I Host's DNR
domain registration. Setup fee will be retroactively charged if waived
or discounted in the original charge. Setup fees are only refundable if
the account order is canceled prior to activation. You must goto
http://www.cancel.cihost.com and fill out all applicable forms within
the first 30 days following activation. No refund is available after
the 30th day. All cancellations must be received through our web site
as per the deadlines indicated. Phone requests will not constitute
acceptance of any cancellation.

<PAGE>20

3.  Dedicated Server Same Day Setup Guarantee

(a) Coverage
C I Host's Same Day Setup Guarantee will only apply to those standard,
pre-configured Dedicated Servers. This guarantee does not apply to non-
standard configurations, such as changing RAID levels, load balancing,
clustering, custome software installations, advanced solutions and
other add-on features. Custom, made-to-order and Crazy Deal Dedicated
Servers do not apply to this offer. Same Day Setup Guarantee does not
apply to orders received on the Weekends or National Holidays. This
offer applies only to the primary server, if the customer is electing
the 2 For 1 server offer. The secondary, or free server, will be setup
within 30 days from the day the primary server is placed online.

(b) Guarantee
For those Covered Servers described in (a) above, C I Host will
Provision such servers by midnight CST on the same day of receiving a
customer order, once such customer order has been confirmed and any
necessary credit checks have been performed. 24 Hour Setup will mean
that, for those customer orders for Covered Servers received and
confirmed (including any necessary credit checks) by 6:00 p.m. United
States Central Time during a Weekday, the Covered Server will be
Provisioned by 12:00 a.m. (midnight) United States Central Time the
same day. Weekday will mean Monday through Friday, excluding the
following holidays: New Year's Day, Memorial Day, Independence Day,
Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
Provision will mean that C I Host has generated an E-mail to the
customer with the proper information to enable the customer to send and
receive information from and to the Covered Server.

(c) Credit
If C I Host is unable to meet the Same Day Setup Guarantee as described
in section titled "Dedicated Server Same Day Setup Guarantee", C I Host
will issue a credit or refund of One Hundred Dollars ($100.00) of the
Set-up fee described for the Covered Server. Such credit may be applied
to future months service fees in C I Host's discretion.

(d) Restrictions
Credits will not be provided to you in the event that you do not have
your Covered Server Provisioned the Same Weekday resulting from (i)
your behavior or the performance or failure of your equipment,
facilities or applications, or (ii) circumstances beyond C I Host's
reasonable control, including, without limitation, acts of any
governmental body, war, insurrection, sabotage, embargo, fire, flood,
strike or other labor disturbance, interruption of or delay in
transportation, unavailability of interruption or delay in
telecommunications or third party services ( including DNS
propagation), failure of third party software or hardware or inability
to obtain raw materials, supplies, or power used in or equipment needed
for provision of your Web site.

Privacy Policy

C I Host, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is
an independent, non-profit organization whose mission is to enable
individuals and organizations to establish trusting relationships based

<PAGE>21

on respect for personal identity and information by promoting the use
of fair information practices. This privacy statement covers the site
www.cihost.com. Because we want to demonstrate our commitment to our
usersprivacy, we have agreed to disclose our privacy practices and have
them reviewed for compliance by TRUSTe.

If users have questions or concerns regarding this statement, you
should first contact privacy@cihost.com If you do not receive
acknowledgment of your inquiry or it is not satisfactorily addressed,
you should then contact TRUSTe through the TRUSTe Watchdog Dispute
Resolution Process (http://www.truste.org/watchdog.html). TRUSTe will
serve as a liaison with the Web site to resolve users concerns.
However, please understand the TRUSTe program covers only information
that is collected through this Web site, and does not cover information
that may be collected through software downloaded from the site.

When you register for a C I Host account or affiliate program, use the
live chat help function, C I Host obtains contact information, such as
your name, email and postal address, and phone number, as well as
payment information, such as your credit card number. For specific
services or programs we may need to collect Federal Tax Identification
Numbers. When you use C I Host's service, our systems record
information about your session, such as the dates and times of use, and
the specific Internet address assigned to you. To do this we may use
standard web server log files as well as session or persistent based
cookies. C I Host also tracks requests you make for information on C I
Host's products and services, and responses you provide to C I Host
surveys. Finally, C I Host keeps records of your payment history and
communications you have with C I Host's support team. Except in
extraordinary circumstances (when we receive a court order, to protect
the company's rights or property, or in emergencies where someone's
safety is at risk), C I Host does not keep track of what sites you
visit when you are using the service as an identifiable individual.

What Information Does C I Host Gather?

When you register for a C I Host account, C I Host obtains contact
information, such as your name, address, and phone number, as well as
payment information, such as your credit card number. When you use C I
Host's service, our systems record information about your session, such
as the dates and times of use, and the specific Internet address
assigned to you. C I Host also tracks requests you make for information
on C I Host's products and services, and responses you provide to C I
Host surveys. Finally, C I Host keeps records of your payment history
and communications you have with C I Host's support team. Except in
extraordinary circumstances (when we receive a court order, to protect
the company's rights or property, or in emergencies where someone's
safety is at risk), C I Host does not keep track of what sites you
visit when you are using the service.

What Does C I Host Do With This Information?

C I Host uses the information it gathers in order to provide you with
the best online experience possible. As you might expect, contact
information is used to contact you concerning your account and our
company. Individual chat sessions may be transcribed and stored to

<PAGE>22

improve customer service and resolve issues. Federal Tax ID may be used
to report revenues from specific programs as required by law. Payment
information is used to validate your identity and to bill you for the
services and products you order. Information on your online sessions is
used to allocate system resources and to ensure compliance with C I
Host's Service Level Agreements (SLAs). Information on your
communications with C I Host's support team is used to address the
issues raised by your communications. In addition, C I Host regularly
sends out mailings regarding the operation of its service and other
goods and services that it believes may be of interest to you. You may
request that C I Host not send you mailings relating to other goods and
services at the URLs listed in this section or send an e-mail to
privacy@cihost.com. C I Host reserves the right, however, to send
bulletins and other important information regarding the service at its
discretion.

Does C I Host Share Subscriber Information With Third Parties?

C I Host will not share or disclose information regarding its
subscribers except (i) when we receive legal process such as a court
order or are required to disclose the information by law (e.g. Federal
Tax ID); (ii) when reasonably necessary to protect the company's rights
or property; (iii) in emergencies where someone's safety is at risk;
(iv) or as required for domain name registration (e.g.whoislookup).

You should be aware, however, that any information that you disclose in
a public space such as a chat room, bulletin board, or personal Web
site, C I Host's DNR domain registration is freely available to anyone
else visiting that space. C I Host cannot safeguard any personally
identifiable information you disclose in these locations, nor can it
ensure that information you voluntarily supply to third parties remains
private. Please review the privacy policies of third party sites you
frequent to ensure that your privacy preferences are respected.

Security

The security of your personal information is important to us. When you
enter sensitive information (such as credit card number and/or social
security number) on our registration or order forms, we encrypt that
information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we
receive it. No method of transmission over the Internet, or method of
electronic storage, is 100 percent secure, however. Therefore, while we
strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security.

How Can I Correct or Update the Information?

To request a copy of the contact C I Host has on your account, send an
e-mail request to privacy@cihost.com. You may correct that information
as appropriate by returning a message to the same address. Please keep
in mind that under C I Host's Service Level Agreements (SLAs),

<PAGE>23

subscribers are required to provide C I Host with current contact and
billing information. C I Host may require a copy of a government issued
form of identification before disclosing billing information or before
making changes to the billing or contact information on an account.

If you no longer wish to receive our newsletter and promotional
communications, you may opt-out of receiving them by following the
instructions included in each newsletter or communication or by
emailing us at privacy@cihost.com.

What Happens to the Information if I Leave C I Host?

If you ever leave C I Host, C I Host will normally delete your
personally identifiable account information twelve months after the
account is cancelled, unless we are under a legal obligation to retain
it. We preserve account information for this short period of time in
the event you wish to reactivate your account and retain your previous
e-mail address. However, in the event of any accounting irregularities,
C I Host reserves the right to retain your contact and billing
information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy

C I Host reserves the right to make changes to this policy. Minor
changes will become effective immediately upon posting them to this
privacy statement. However, those changes that are material will become
effective 30 days after notice of them is posted here, on the site or
emailed or emailed with an appropriate effective time frame. If you
have any questions about this privacy policy, please send them via e-
mail to privacy@cihost.com.AGREEMENT

This AGREEMENT establishes the terms and conditions under which
DELIVERABLES will be provided by XCENT to CLIENT.  This AGREEMENT will
go into effect on the date CLIENT signs this AGREEMENT, hereinafter
referred to as the EFFECTIVE DATE, and will remain in effect until
terminated as permitted by the conditions of this AGREEMENT.

XCENT

Professional Microsystems Incorporated, D/B/A as XCENT A Pennsylvania
Corporation conducting business at:

      7900 North Radcliffe Street
      Building 205, Suite 2
      Bristol, PA 19007
      (215) 269-6500
      FAX (215) 269-6505
      www.xcent.com

CLIENT

      Legal Name:
      Trade Name:
      (if different from Legal Name)
      Mailing Address Line 1:
      Line 2:
      City, State, Zip:
      Phone Number:

1 SCOPE OF SERVICES

  A. Work Order CLIENT and XCENT agree that a WORK ORDER will initially
specify the DELIVERABLES. A valid executable WORK ORDER will contain:

    1) A mutually acceptable description of DELIVERABLES to be provided
or a specific reference to a DESIGN DOCUMENT outlining the
DELIVERABLES to be provided;

    2) the per man-hour billing rates in effect at time of WORK ORDER
creation;

    3) estimated date(s) of completion;

    4) an estimated cost;

    5) a specified RETAINER amount if required; and

    6) the signature of an authorized representative of the CLIENT.

CLIENT and XCENT agree that if multiple WORK ORDERs exist then each
WORK ORDER shall be considered independently in case of dispute.
Disputes arising from the conditions of one WORK ORDER shall not in any
way modify the obligations of open WORK ORDERs not under dispute.
CLIENT and XCENT agree that a WORK ORDER will be the accepted means for
defining, extending and amending work to be performed under this
AGREEMENT, and in all situations an extension of this AGREEMENT.

<PAGE>2

  B. Scope Changes CLIENT may request XCENT to perform additional work,
make changes to work in progress, and/or make changes to already
completed work.  Collectively these requests represent SCOPE CHANGES.
A CLIENT may submit SCOPE CHANGES orally or in writing. CLIENT may
submit written SCOPE CHANGES by regular mail, express mail, fax, or
electronic mail.  CLIENT may request changes orally from an authorized
representative of XCENT.  XCENT and CLIENT agree that oral exchange of
information is subject to interpretation.  If CLIENT desires to submit
requests orally, XCENT may acknowledge such requests orally.  CLIENT
agrees to assume all liability for inaccuracies or incompleteness in
DELIVERABLES that are a product of oral requests.  In the event that
any SCOPE CHANGE requested by CLIENT requires XCENT to modify work in
progress, or modify completed work, CLIENT agrees that CLIENT is still
under obligation to pay for all work performed prior to the SCOPE
CHANGE even if the SCOPE CHANGE necessitates discarding completed or
partially completed work.  All SCOPE CHANGES accepted and acted on by
XCENT become an integral part of the WORK ORDER.  As an integral part
of the WORK ORDER, SCOPE CHANGES are subject to the terms and
conditions of this AGREEMENT.  CLIENT agrees that all SCOPE CHANGEs
will invalidate the estimated cost figure, and estimated delivery date
presented in the original WORK ORDER.  Unless so requested by CLIENT,
XCENT will not provide a revision of this cost estimate.

  C. Deliverables The WORK ORDERs and their subsequent SCOPE CHANGEs
executed as part of this AGREEMENT will describe the items, both
tangible and intangible, that the CLIENT will receive in exchange for
the COMPENSATION paid to XCENT.  These items are considered the
DELIVERABLES.  A DELIVERABLE may be one or more of the following or
such additional items so specified in the WORK ORDER:

    1.) In all cases the DELIVERABLE always includes XCENT's time and
CLIENT agrees to accept delivery and pay as agreed for time expended
and invoiced by XCENT;

    2.) Binary executables (APPLICATIONS), the product of XCENT's
software development efforts, developed under specific guidelines
provided by CLIENT for CLIENT's use;

    3.) Documentation that may: describe the use of any delivered
equipment, describe the use of any delivered APPLICATIONS, describe the
development process, or describe the design process;

    4.) Source code for APPLICATIONS developed by XCENT, which may be
deliverable under the terms set forth in Section 14 SOFTWARE ESCROW;
and

    5.) Materials which include physical electronic hardware, software
not developed by XCENT, and other similar physical items.

  D. Design Documents CLIENT agrees that the act of providing
technology services is a highly detailed and complex process.  As such,
a great deal of design work may be required as part of the
DELIVERABLES.  During the course of this design work XCENT may prepare
DESIGN DOCUMENTS that are submitted for CLIENT approval.  DESIGN
DOCUMENTS approved by the CLIENT will become an integral part of a WORK
ORDER.  DESIGN DOCUMENTS can consist of one or more of the following
items:

<PAGE>3

    1.) Written text describing the functionality and the look and feel
of the finished product,

    2.) mock-ups of reports or other data output which represent the
intended appearance of the finished product,

    3.) functional prototypes of the finished product, and/or

    4.) any other documents that describe CLIENT's work-flow or
business process.

CLIENT agrees to assume full responsibility for assuring that all
DESIGN DOCUMENTS submitted for approval by XCENT contain all of the
desired requirements.  At no time will XCENT assume responsibility for
missing requirements because of CLIENT's failure to adequately review
DESIGN DOCUMENTS .

2 CLIENT OBLIGATIONS

CLIENT and XCENT agree that CLIENT's acceptance of a WORK ORDER confers
certain obligations on the CLIENT.  When accepting a WORK ORDER the
CLIENT assumes the following obligations:

    1.) CLIENT must remit RETAINER monies if so specified before work
may commence.

    2.) XCENT may request information from the CLIENT.  Information
requested can include clarification of requirements, answers to
questions, test data, etc.  CLIENT must make every reasonable effort to
deliver this information in a timely fashion to XCENT.  CLIENT agrees
that XCENT will not be held accountable for any delays if it can be
demonstrated that CLIENT has not made an adequate effort to deliver
requested material in a timely fashion.

    3.) XCENT may request resources from the CLIENT as necessary to
fulfill the requirements of the WORK ORDER.  Resources include access
to CLIENT's facilities, personnel, and other similar items.  CLIENT
must make every reasonable effort to provide access to such resources
in a timely fashion to XCENT.  If CLIENT is unable to make such
resources available in such a manner then XCENT may make an appropriate
adjustment of the estimated delivery date.

3 XCENT OBLIGATIONS

XCENT represents that the necessary resources in terms of expertise are
available to meet the needs of work to be performed for CLIENT. CLIENT
understands and agrees XCENT is not exclusively servicing CLIENT's WORK
ORDERs.  CLIENT understands and agrees that XCENT may need to
reprioritize resource assignments based on the immediate critical needs
of other clients-a benefit that CLIENT also enjoys.

XCENT will make every effort to finish WORK ORDER objectives by the
estimated date of completion. XCENT is obligated to inform CLIENT of
any issues that would alter or potentially affect the estimated
delivery date.  CLIENT understands and agrees that a WORK ORDER's date

<PAGE>4

of completion is an estimate and is subject to change.  The date of
completion is subject to change because of staff illness, prolonged
resource shortages, SCOPE CHANGES, and other similar issues that would
delay work progress or require additional work.

XCENT will make every effort to finish WORK ORDER objectives within the
estimated cost.  XCENT is obligated to inform CLIENT of any issues that
would alter or potentially affect the estimated cost.  CLIENT
understands and agrees that the WORK ORDER's cost is an estimate.  The
cost is subject to change because of incomplete DESIGN DOCUMENTS, SCOPE
CHANGES, and other similar issues that would require more work than
originally estimated.

4 PERIOD OF PERFORMANCE

This AGREEMENT shall remain in full force from the EFFECTIVE DATE until
terminated in writing as provided for in Section 19 TERMINATION.  The
terms and conditions of Sections 10 through 16 shall remain in force
after termination in perpetuity.

5 CONTRACTUAL RELATIONSHIP

XCENT shall operate as and have the status of an independent contractor
and shall not act as or be an agent or employee of CLIENT.

6 COMPENSATION

CLIENT shall pay XCENT for DELIVERABLES provided as follows:

  A. Compensation Services are provided and billed on a per man-hour
basis. Compensation rates for services are specified in each WORK
ORDER.  Rates are subject to change on the anniversary of each WORK
ORDER or yearly on or about January 1st.

  B. Payment XCENT shall submit to CLIENT project summaries for each
WORK ORDER and a consolidated invoice for the preceding month.  Each
project summary will include a detail of hours worked, resource, task,
and rate classification.  Payment for invoices are due by the 15th day
of the month of issue.

  C. Default Invoices not paid by the due date are subject to late fees
in the amount of 2.0 percent monthly or 24 percent per annum.  ALL
SERVICE WILL BE SUSPENDED IF INVOICES ARE NOT PAID WITHIN 30 DAYS OF
THE INVOICE DATE.  XCENT WILL NOT BE CONSIDERED IN BREACH OF THIS
AGREEMENT BY SUSPENDING SERVICE.  Suspension of service may include
interruption of the usability of DELIVERABLES already in CLIENT's
possession.  CLIENT's only remedy to restore service and product
usability is to remit full payment.  CLIENT will be considered in
DEFAULT of this agreement if balances exceed 60 days past due from
invoice date.

  D. Retainer XCENT may require CLIENT to provide a RETAINER before
commencing work.  The amount of the RETAINER will be determined by
XCENT.  XCENT may at any time request CLIENT to provide additional
RETAINER funding based on DELIVERABLES requested by CLIENT.  XCENT will

<PAGE>5

not provide any interest or other compensation while retaining these
monies.  XCENT will at its discretion apply the retainer toward each
month's invoices according to the future anticipated volume of
DELIVERABLES.  In the event that CLIENT terminates service in
accordance with Section 19 TERMINATION or XCENT has satisfied all
obligations of all outstanding WORK ORDERS and SCOPE CHANGES the
balance of the RETAINER less charges for any uncompensated work to date
will be returned to the CLIENT within ten (10) business days.

  E. Billing Rights CLIENT agrees to review every project summary and
invoice submitted by XCENT.  Project summaries will contain detailed
information about the DELIVERABLES provided.  If a problem is found
with any item, the problem must be brought to XCENT's attention within
thirty (30) days of the invoice date.  XCENT will review the problem
and, if appropriate, promptly issue a credit and a revised project
summary.  Problems with specific items do not absolve CLIENT from the
timely payment for other items not under examination.  CLIENT's failure
to pay uncontested portions of the invoice on time will place the
CLIENT in DEFAULT.

7 AUTHORIZED REPRESENTATIVES AND NOTICES

  A. CLIENT Authorized Representative CLIENT designates the following
representative to receive notices and who shall have authority to make
binding decisions on behalf of CLIENT

      Name
      Title
      Address
      Phone
      Fax
      Email Address

CLIENT may at any time for it's own convenience provide in writing a
list of those individuals who can function as authorized
representatives.  Such a list submitted to XCENT must be signed by the
above named authorized representative.  This list, upon receipt by
XCENT, will supercede any existing list, and only the names on the most
recent list will be accepted as authorize representatives.

  B. XCENT Authorized Representatives XCENT designates the
representative to receive notices and who shall have authority to make
binding decisions on behalf of XCENT:

8 TAXES, SALARIES, AND FRINGE BENEFITS

XCENT shall have exclusive liability for the payment of salaries,
payroll taxes, unemployment insurance, retirement benefits, fringe
benefits, and other employment costs with respect to persons employed
by XCENT.  XCENT shall not be liable for State or Municipal Sales or
Use Taxes or any Taxes levied by any government outside the United
States.

<PAGE>6

9 LAWS AND REGULATIONS

XCENT shall comply with Federal, state, and local laws and regulations
including those relating to wages, hours, fair employment practices,
equal opportunity, anti-discrimination, safety, and working conditions.

10 INDEMNIFICATION

CLIENT shall indemnify and hold harmless XCENT from all claims of
injuries or damages to persons or property caused by XCENT in the
course of its performance under this AGREEMENT, unless such were caused
by the gross negligence of XCENT.

11 LIMITS OF LIABILITY

XCENT's liability shall be limited to fees invoiced by XCENT and paid
by CLIENT.  In no event shall XCENT be liable to the CLIENT for any
indirect, incidental, punitive, exemplary, special, consequential, or
any other damages of any kind whatsoever which arise out of or relate
to this AGREEMENT in any way, which are a result of the XCENT's breach
of this AGREEMENT, which are a result of the XCENT's negligence or
gross negligence, or which arise in any other fashion.

12 WARRANTY

XCENT shall perform the services specified with the degree of skill and
care that is required by customarily accepted good and sound
professional practices at the time the work is performed.  CLIENT's
sole and exclusive remedy and XCENT's only obligation to the CLIENT
under this warranty is to cause services rendered or products provided
to be altered or mended in such a way so that they conform to the
specifications agreed upon as set forth in their respective WORK
ORDERS.  Not withstanding anything in this Section to the contrary,
there shall be no warranty if:

    1.) the DELIVERABLES provided by XCENT have been modified, altered,
or changed by anyone other than XCENT;

    2.) an error or defect is in DELIVERABLES for which warranty
service is provided by parties other than the XCENT;

    3.) an error or defect in the DELIVERABLES provided by and
warranted by XCENT is shown to be caused by an error or defect in a
product or service warranted by parties other than the XCENT;

    4.) there has been a change in the equipment on which XCENT's
DELIVERABLES were designed to operate;

    5.) such equipment is not in good operating order or is not
installed in a suitable operating environment;

    6.) any error or defect has been caused by CLIENT or any of its
agents, servants, employees, or contractors other than XCENT;

    7.) CLIENT did not properly notify XCENT of any warranty claim; or

<PAGE>7

    8.) CLIENT owes XCENT any fees.

If CLIENT makes a warranty claim for functionality that is omitted
from, or inadequately or incompletely described in the DESIGN DOCUMENTS
then CLIENT agrees and grants XCENT authority in deciding if the claim
is a WARRANTY issue or if the claim represents a SCOPE CHANGE.

CLIENT agrees to pay for any time XCENT expends to identify the source
of a WARRANTY claim if XCENT discovers the origin of the error or
defect to be the responsibility of the CLIENT or a third-party,

13 OWNERSHIP OF WORKS OF AUTHORSHIP

  A. Works Of Authorship For the purposes of this AGREEMENT a WORK OF
AUTHORSHIP is defined as any copyrightable materials such as documents,
software, etc, that have been supplied by XCENT to CLIENT as part of
the DELIVERABLES or that have been supplied to XCENT by CLIENT during
the course of this agreement.

  B. Xcent's Prior Works Of Authorship In the course of fulfilling its
obligations to this AGREEMENT XCENT may elect to make use of previously
existing WORKS OF AUTHORSHIP.  CLIENT agrees and recognizes that:

    1.) All previously existing WORKS OF AUTHORSHIP supplied to CLIENT
which have been developed by XCENT outside this agreement will remain
the exclusive property of XCENT, and will remain so even after
delivery;

    2.) Such WORKS OF AUTHORSHIP supplied by XCENT to CLIENT are
confidential and proprietary trade secrets of XCENT, protected by law,
and are of substantial value to XCENT, and their use and disclosure
must be carefully and continuously controlled; and

    3.) Certain items supplied by XCENT to CLIENT are subject to the
Copyright Laws of the United States.  CLIENT agrees to keep all
property of XCENT free and clear of all claims, liens, and
encumbrances.  CLIENT shall not copy, duplicate, or furnish to others
nor shall it permit others to copy, duplicate, or furnish to others,
any version of XCENT's property.  Client shall not create or attempt to
create, nor permit others to create or attempt to create any of XCENT's
property.  CLIENT shall notify XCENT immediately of the unauthorized
possession, use or knowledge of any item supplied to CLIENT pursuant to
this AGREEMENT.  Neither this AGREEMENT nor CLIENT's rights hereunder
shall be assigned, transferred or sublicensed.  In the event CLIENT
breaches or attempts to breach any of the provisions of this Paragraph,
XCENT shall have the right, in addition to such other remedies which
may be available to it, to injunctive relief enjoining such breach or
attempt to breach, it being acknowledged that legal remedies are
inadequate.  The provisions of this Paragraph shall survive the
termination of this AGREEMENT.

  C. Client's Prior Works Of Authorship XCENT may need to take
possession of CLIENT'S previously existing WORKS OF AUTHORSHIP in order
to produce DELIVERABLES.  Insofar as these WORKS OF AUTHORSHIP
originated with the CLIENT, the CLIENT retains full ownership of these
WORKS OF AUTHORSHIP.  XCENT agrees to provide the same level of
responsible caretaking in the use of these WORKS OF AUTHORSHIP that

<PAGE>8

CLIENT agrees to provide for XCENT'S PRIOR WORKS OF AUTHORSHIP as
stipulated in Section 13 Paragraph B.

  D. Original Works Of Authorship DELIVERABLES that represent original
WORKS OF AUTHORSHIP created under this AGREEMENT are jointly owned by
both XCENT and CLIENT.  No restriction is placed upon CLIENT'S right to
the proper use of these WORKS OF AUTHORSHIP except CLIENT may not
remove or modify copyright and author notices from the DELIVERABLES.
No restriction is placed upon XCENT's right to the proper use of these
WORKS OF AUTHORSHIP except as follows: 1.) XCENT may not use or divulge
any WORKS OF AUTHORSHIP to any individual, agent or other entity whose
principle business activity comes in direct competition with the
Client; 2.) XCENT may not distribute WORKS OF AUTHORSHIP for purposes
of profit, except as explicitly specified in writing and agreed to by
CLIENT.  Neither CLIENT nor XCENT shall permit unauthorized use of any
WORKS OF AUTHORSHIP stemming from this AGREEMENT without prior written
permission from the other party.

  E. Xcent's Retail Products CLIENT understands XCENT develops PRODUCTS
for licensing in the retail market.  When determined that the inclusion
of these PRODUCTS as part of the DELIVERABLES is of mutual benefit,
CLIENT understands that the use of these PRODUCTS are covered under a
separate licensing agreement and that this AGREEMENT does not in any
way alter the terms and conditions of the PRODUCT license.

14 SOFTWARE ESCROW

For purposes of this AGREEMENT, SOURCE CODE is defined as the plaintext
components of the software development process which are submitted to a
compiler or interpreter that results in an APPLICATION, the DELIVERABLE
capable of carrying out the intended tasks on an electronic computer.
It is the normal practice of XCENT to maintain guardianship of all
SOURCE CODE produced during the course of work.  In the event that any
WORK ORDER stipulates the delivery of SOURCE CODE, the XCENT sets forth
the following terms and conditions for its release:

    1.) CLIENT has satisfied all outstanding financial obligations to
XCENT as identified by XCENT;

    2.) CLIENT requires no further changes or improvements to the
APPLICATION(s) and XCENT has no outstanding requests to change or
improve the APPLICATION(s);

    3.) The delivery of SOURCE CODE does not release CLIENT of its
obligations set forth in the AGREEMENT under the terms of Section 13
OWNERSHIP OF WORKS OF AUTHORSHIP;

    4.) Any third party subsequently retained by CLIENT to work with
SOURCE CODE must stipulate in writing to the terms of Section 13
OWNERSHIP OF WORKS OF AUTHORSHIP;

    5.) SOURCE CODE will be delivered to CLIENT on a suitable computer
readable media in a tamper-evident package.  Breaking the seal on this
package will void any warranties XCENT granted CLIENT as part of this
AGREEMENT;

<PAGE>9

    6.) XCENT will not provide development tools, third party
libraries, and other components that were neither developed by the
XCENT under this agreement, nor specifically purchased for and billed
to the CLIENT (i.e. a DELIVERABLE).  These tools such as Compilers,
Controls, and design-time DLLs (Dynamic Link Libraries) are licensed to
XCENT from third party providers for XCENT's use only and are not
redistributable except in runtime form when delivered with an
APPLICATION.

XCENT may provide libraries and/or applications that have been
developed by XCENT outside the scope of this AGREEMENT which may be
included as a necessary component of the delivered SOURCE CODE.  These
libraries and/or applications will be provided only in their binary
format.  The use of these supplied libraries and/or applications is
governed by the terms of Section 13 OWNERSHIP OF WORKS OF AUTHORSHIP.

15 CLIENT FURNISHED DATA

All CLIENT furnished data shall remain the exclusive property of
CLIENT.  XCENT agrees that such CLIENT data will be used for no purpose
other than for work for CLIENT under this AGREEMENT.  Upon conclusion
of the work, such data shall be returned to CLIENT if requested.

16 PROPRIETARY INFORMATION

Except as required in the work for CLIENT or as specifically authorized
in writing by CLIENT, XCENT shall not disclose or use at any time,
either during or subsequent to the period of this AGREEMENT, any
proprietary information disclosed by CLIENT to XCENT not in its
possession prior to the date of such disclosure or later disclosed to
it by sources entitled to do so.  XCENT in providing services to CLIENT
may use its proprietary information.  Wherever XCENT specifies
information to be proprietary CLIENT shall keep it confidential, use it
only for the purposes of the project for which it is provided, and not
disclose it to others without XCENT's permission.

17 FORCE MAJEURE

Should completion of any portion of the services be delayed by a Force
Majeure, the parties to this AGREEMENT shall mutually agree on the
basis upon which the services shall be continued or terminated.  Force
Majeure means unforeseeable causes beyond the control of XCENT
including the following: acts of God or the public enemy, acts of the
Government of the United States or of the several States, acts of other
contractors of CLIENT, strikes, and other similar causes that would
adversely impact XCENT's ability either short or long term to complete
its obligations to the open WORK ORDERS of this AGREEMENT.  CLIENT and
XCENT agree that calls for public service such as jury duty, grave
illness of either XCENT staff, an immediate family member, or death of
immediate family members meets the definition of Force Majeure provided
that CLIENT is notified within twenty-four (24) hours of the event.

<PAGE>10

18 SUSPENSION OF WORK

CLIENT may, by notice in writing, suspend the performance of all or any
of the currently open WORK ORDERS.  Upon receipt of such notice, XCENT
shall discontinue services as soon as is practicable, to the extent
specified in the notice.  Unless otherwise stated in the notice, XCENT
shall continue to protect and maintain work in process and completed
work.  In the event of suspension, XCENT will be reimbursed for costs
expended to date and other costs resulting from the suspension.
Suspension of any or all of the open WORK ORDERS does not release the
CLIENT from any responsibility to pay monies due for work performed
while the WORK ORDER(s) is(are) active.  This includes, but is not
limited to, any work partially completed and/or hours accumulated in
research performed to satisfy the original requests of the CLIENT,
whether or not DELIVERABLES have been furnished at the time of
suspension.  XCENT shall resume work, upon direction to do so by
CLIENT, as soon as is feasible but only after the XCENT has been paid
in full for the time and materials already expended.  If at the time of
the continuation, XCENT's rates have changed, CLIENT shall pay for
services at the new rate.

19 TERMINATION

CLIENT may terminate any open WORK ORDER for its convenience by written
notice to XCENT.  XCENT will be reimbursed for costs expended to date
and other costs resulting from the termination.  Termination of any or
all of the open WORK ORDERS does not release the CLIENT from any
responsibility to pay monies due for work performed while the WORK
ORDER(s) is(are) active.  This includes, but is not limited to, any
work partially completed and/or hours accumulated in research performed
to satisfy the original requests of the CLIENT, whether or not
DELIVERABLES have been furnished at the time of termination.

CLIENT may terminate this AGREEMENT for default by written notice to
XCENT:

    1.) if XCENT becomes involved in bankruptcy or other legal
proceedings that in the opinion of CLIENT interfere with the
performance of services; or;

    2.) if XCENT fails to perform any of the provisions of this
AGREEMENT or fails to make reasonable progress in the work, and in
either of these two circumstances does not cure such failure within a
period of ten (10) days (or such longer period as CLIENT may authorize
in writing) after receipt of notice from CLIENT specifying such
failure.

XCENT may terminate this AGREEMENT for default by written notice to the
CLIENT:

    1.) CLIENT fails to perform any of the provisions of this
AGREEMENT; or

    2.) the CLIENT becomes insolvent or files for bankruptcy
protection.

<PAGE>11

Either the CLIENT or XCENT may terminate this AGREEMENT for its
convenience on thirty (30) days advance written notice to the other
party.  In the event of termination of this AGREEMENT, the CLIENT shall
immediately pay XCENT in full for all time and materials already
expended by XCENT.

20 REPORTS

CLIENT shall have the right to request written reports describing
progress, cost data, and other matters pertaining to the services
beyond those project summaries provided on a monthly basis.  CLIENT
shall pay XCENT's normal charges for preparation of such reports.

21 INVENTIONS

Any improvements and inventions conceived by XCENT, arising out of the
services, shall be the sole and exclusive property of XCENT.

22 FORBEARANCE

XCENT may forebear breach of any one or more of the terms of this
AGREEMENT by CLIENT.  Forbearing any breach does not indicate XCENT's
intent to eliminate or relieve CLIENT, unless specified in writing, of
an obligation set forth by the terms of this agreement nor does it
remove or weaken XCENT's right to seek restitution in accordance with
this AGREEMENT for breach at any time.  CLIENT may forebear breach of
any one or more of the terms of this AGREEMENT by XCENT.  Forbearing
any breach does not indicate CLIENT's intent to eliminate or relieve
XCENT, unless specified in writing, of an obligation set forth by the
terms of this agreement nor does it remove or weaken CLIENT's right to
seek restitution in accordance with this AGREEMENT for breach at any
time.

23 ENFORCEABILITY

If at any time it is determined that any paragraph or portion of
paragraph is deemed unenforceable by the laws of the Commonwealth of
Pennsylvania, then only that portion of this AGREEMENT shall be
stricken with the balance of this AGREEMENT to be in full force and
effect.

24 GOVERNING LAW

This AGREEMENT will be interpreted in accordance with the laws of the
Commonwealth of Pennsylvania.

25 ARBITRATION

Any controversy or claim between XCENT and CLIENT arising out of or
relating to this AGREEMENT or the performance or breach thereof, and
any claims of negligence, gross negligence, fraud or misrepresentation
related thereto, but excluding actions for equitable or injunctive

<PAGE>12

relief pending an arbitration award, shall be settled by arbitration in
Philadelphia, Pennsylvania, in accordance with the Commercial
Arbitration Rules of the American Arbitration Association, and
judgement entered upon the award by the arbitrator may be entered in
any court having jurisdiction thereof.

26 ENTIRE AGREEMENT

This AGREEMENT constitutes the entire AGREEMENT between CLIENT and
XCENT.  Any modification to it must be in writing and signed by both
parties.  IN WITNESS WHEREOF, the parties have caused this Agreement to
be executed by their authorized representatives.

      CLIENT

      Attest By
                ------------------------------
                CLIENT's Authorized Agent

      Date
                ------------------------------

      XCENT

      Attest By
                ------------------------------
                XCENT's Authorized Agent

      Date
                ------------------------------

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