Document:

Third Amended and Restated Investors' Rights Agreement

 Exhibit 4.2 
 RESPONSYS, INC. 
 THIRD AMENDED AND RESTATED INVESTORS’ RIGHTS
AGREEMENT 
 January 6, 2003 

 TABLE OF CONTENTS 

 

							
	 	  	 	  	Page	 
	 1. Registration Rights
	  	 	1	  
	 1.1
	  	Definitions	  	 	1	  
	 1.2
	  	Request for Registration	  	 	2	  
	 1.3
	  	Company Registration	  	 	4	  
	 1.4
	  	Form S-3 Registration	  	 	5	  
	 1.5
	  	Obligations of the Company	  	 	6	  
	 1.6
	  	Information from Holder	  	 	7	  
	 1.7
	  	Expenses of Registration	  	 	7	  
	 1.8
	  	Delay of Registration	  	 	8	  
	 1.9
	  	Indemnification	  	 	8	  
	 1.10
	  	Reports Under the 1934 Act	  	 	10	  
	 1.11
	  	Assignment of Registration Rights	  	 	11	  
	 1.12
	  	Limitations on Subsequent Registration Rights	  	 	11	  
	 1.13
	  	“Market Stand-Off” Agreement	  	 	11	  
	 1.14
	  	Termination of Registration Rights	  	 	12	  
		
	 2. Covenants of the Company
	  	 	12	  
	 2.1
	  	Delivery of Financial Statements	  	 	12	  
	 2.2
	  	Inspection	  	 	13	  
	 2.3
	  	Termination of Information and Inspection Covenants	  	 	13	  
	 2.4
	  	Right of First Offer	  	 	13	  
	 2.5
	  	Proprietary Information and Inventions Agreements	  	 	15	  
	 2.6
	  	Termination of Certain Covenants	  	 	15	  
	 2.7
	  	Indemnification and Advancement	  	 	15	  
		
	 3. Board of Directors
	  	 	16	  
	 3.1
	  	Common Directors	  	 	16	  
	 3.2
	  	Series A Directors	  	 	16	  
	 3.3
	  	Series C Directors	  	 	16	  
	 3.4
	  	Other Directors	  	 	16	  
	 3.5
	  	Grant of Proxies	  	 	17	  
		
	 4. Bring Along Right
	  	 	17	  
		
	 5. Miscellaneous
	  	 	18	  
	 5.1
	  	Successors and Assigns	  	 	18	  
	 5.2
	  	Governing Law	  	 	18	  
	 5.3
	  	Counterparts	  	 	18	  
	 5.4
	  	Titles and Subtitles	  	 	18	  
	 5.5
	  	Notices	  	 	18	  
	 5.6
	  	Expenses	  	 	18	  
	 5.7
	  	Entire Agreement; Amendments and Waivers	  	 	18	  

  
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	 5.8
	  	Severability	  	 	19	  
	 5.9
	  	Aggregation of Stock	  	 	19	  
	 5.10
	  	Additional Investors	  	 	19	  
	 5.11
	  	Termination of Prior Agreement	  	 	19	  

  
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 THIRD AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT 

THIS THIRD AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT (the “Agreement”) is made as of the
6th day of January, 2003, by and among Responsys, Inc., a
California corporation (the “Company”), the investors listed on Schedule A hereto, each of which is herein referred to as an “Investor” and the holders of Common Stock listed on Schedule B hereto, each of which is
herein referred to as a “Founder.” 
 RECITALS 

WHEREAS, certain of the Investors (the “Existing Investors”) hold shares of the Company’s Series A Preferred Stock,
Series B Preferred Stock, Series C Preferred Stock, Series D Preferred Stock and/or shares of Common Stock issued upon conversion thereof (the “Existing Preferred Stock”) and possess registration rights, information rights, rights of
first offer, and other rights pursuant to an Investors’ Rights Agreement dated as of March 29, 2001 by and among the Company, certain holders of Common Stock and such Existing Investors (the “Prior Agreement”); 

WHEREAS, the Prior Agreement may be amended, and any provision therein waived, with the consent of the Company and the holders of
seventy five percent (75%) of the outstanding Registrable Securities (as such term is defined in the Prior Agreement); 

WHEREAS, the Existing Investors, as holders of greater than seventy five percent (75%) of the outstanding Registrable
Securities (as such term is defined in the Prior Agreement) of the Company, desire to terminate the Prior Agreement and to accept the rights created pursuant hereto in lieu of the rights granted to them under the Prior Agreement; and 

WHEREAS, certain Investors are parties to the Series E Preferred Stock Purchase Agreement of even date herewith by and among the
Company and certain of the Investors (the “Series E Agreement”), which provides that as a condition to the closing of the sale of the Series E Preferred Stock (the “Series E Preferred Stock,” collectively with the Existing
Preferred Stock, the “Preferred Stock”), this Agreement must be executed and delivered by such Investors, Existing Investors holding greater than seventy five percent (75%) of the outstanding Registrable Securities (as such term is
defined in the Prior Agreement) of the Company, and the Company. 
 NOW, THEREFORE, in consideration of the mutual
promises and covenants set forth herein, the Existing Investors hereby agree that the Prior Agreement shall be superseded and replaced in its entirety by this Agreement, and the parties hereto further agree as follows: 

1. Registration Rights. The Company covenants and agrees as follows: 

1.1 Definitions. For purposes of this Section 1: 

(a) The term “Act” means the Securities Act of 1933, as amended. 

 (b) The term “Form S-3” means such form under the Act as in effect
on the date hereof or any registration form under the Act subsequently adopted by the SEC that permits inclusion or incorporation of substantial information by reference to other documents filed by the Company with the SEC. 

(c) The term “Holder” means any person owning or having the right to acquire Registrable Securities or any
assignee thereof in accordance with Section 1.11 hereof; provided, however, that the Founders shall not be deemed to be Holders for purposes of Sections 1.2, 1.4, 1.12 and 5.7. 

(d) The term “Initial Offering” means the Company’s first firm commitment underwritten public offering of
its Common Stock under the Act. 
 (e) The term “1934 Act” means the Securities Exchange Act of 1934,
as amended. 
 (f) The terms “register,” “registered,” and “registration” refer to
a registration effected by preparing and filing a registration statement or similar document in compliance with the Act, and the declaration or ordering of effectiveness of such registration statement or document. 

(g) The term “Registrable Securities” means (i) the Common Stock issuable or issued upon conversion of the
Preferred Stock, (ii) the Common Stock issued to the Founders; provided, however, that such shares of Common Stock shall not be deemed Registrable Securities for the purposes of Sections 1.2, 1.4, 1.12, 2.1, 2.2, 2.4 and 5.7 and (iii) any
Common Stock of the Company issued as (or issuable upon the conversion or exercise of any warrant, right or other security that is issued as) a dividend or other distribution with respect to, or in exchange for, or in replacement of, the shares
referenced in (i) and (ii) above, excluding in all cases, however, any Registrable Securities sold by a person in a transaction in which his rights under this Section 1 are not assigned. 

(h) The number of shares of “Registrable Securities” outstanding shall be determined by the number of shares of
Common Stock outstanding that are, and the number of shares of Common Stock issuable pursuant to then exercisable or convertible securities that are, Registrable Securities. 

(i) The term “Rule 144” shall mean Rule 144 under the Act. 

(j) The term “Rule 144(k)” shall mean subsection (k) of Rule 144 under the Act. 

(k) The term “SEC” shall mean the Securities and Exchange Commission. 

1.2 Request for Registration. 

(a) Subject to the conditions of this Section 1.2, if the Company shall receive at any time after the earlier of
(i) two (2) years after the date of this 

  
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Agreement or (ii) six (6) months after the effective date of the Initial Offering, a written request from the Holders of fifty percent (50%) or more of the Registrable Securities
then outstanding (for purposes of this Section 1.2, the “Initiating Holders”) that the Company file a registration statement under the Act covering the registration of Registrable Securities with an anticipated aggregate offering
price of at least $15,000,000, then the Company shall, within twenty (20) days of the receipt thereof, give written notice of such request to all Holders, and subject to the limitations of this Section 1.2, use all commercially reasonable
efforts to effect, as soon as practicable, the registration under the Act of all Registrable Securities that the Holders request to be registered in a written request received by the Company within thirty (30) days of the mailing of the
Company’s notice pursuant to this Section 1.2(a). 
 (b) If the Initiating Holders intend to distribute
the Registrable Securities covered by their request by means of an underwriting, they shall so advise the Company as a part of their request made pursuant to this Section 1.2 and the Company shall include such information in the written notice
referred to in Section 1.2(a). In such event the right of any Holder to include its Registrable Securities in such registration shall be conditioned upon such Holder’s participation in such underwriting and the inclusion of such
Holder’s Registrable Securities in the underwriting (unless otherwise mutually agreed by a majority in interest of the Initiating Holders and such Holder) to the extent provided herein. All Holders proposing to distribute their securities
through such underwriting shall enter into an underwriting agreement in customary form with the underwriter or underwriters selected for such underwriting by a majority in interest of the Initiating Holders (which underwriter or underwriters shall
be reasonably acceptable to the Company). Notwithstanding any other provision of this Section 1.2, if the underwriter advises the Company that marketing factors require a limitation on the number of securities underwritten (including
Registrable Securities), then the Company shall so advise all Holders of Registrable Securities that would otherwise be underwritten pursuant hereto, and the number of shares that may be included in the underwriting shall be allocated to the Holders
of such Registrable Securities pro rata based on the number of Registrable Securities held by all such Holders (including the Initiating Holders). In no event shall any Registrable Securities be excluded from such underwriting unless all other
securities are first excluded. Any Registrable Securities excluded or withdrawn from such underwriting shall be withdrawn from the registration. 
 (c) Notwithstanding the foregoing, the Company shall not be required to effect a registration pursuant to this Section 1.2: 

(i) in any particular jurisdiction in which the Company would be required to execute a general consent to service of
process in effecting such registration, unless the Company is already subject to service in such jurisdiction and except as may be required under the Act; or 
 (ii) after the Company has effected two (2) registrations pursuant to this Section 1.2, and such registrations have been declared or ordered effective; or 

(iii) during the period starting with the date sixty (60) days prior to the Company’s good faith estimate of
the date of the filing of and ending on a date one hundred eighty (180) days following the effective date of a Company-initiated registration 

  
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subject to Section 1.3 below, provided that the Company is actively employing in good faith all commercially reasonable efforts to cause such registration statement to become effective; or

 (iv) if the Initiating Holders propose to dispose of Registrable Securities that may be registered on Form
S-3 pursuant to Section 1.4 hereof; or 
 (v) if the Company shall furnish to Holders requesting a
registration statement pursuant to this Section 1.2 a certificate signed by the Company’s Chief Executive Officer or Chairman of the Board stating that in the good faith judgment of the Board of Directors of the Company, it would be
seriously detrimental to the Company and its shareholders for such registration statement to be effected at such time, in which event the Company shall have the right to defer such filing for a period of not more than ninety (90) days after
receipt of the request of the Initiating Holders, provided that such right shall be exercised by the Company not more than once in any twelve (12)-month period. 
 1.3 Company Registration. 
 (a) If (but without any
obligation to do so) the Company proposes to register (including for this purpose a registration effected by the Company for shareholders other than the Holders) any of its stock or other securities under the Act in connection with the public
offering of such securities (other than a registration relating solely to the sale of securities of participants in a Company stock plan, a registration relating to a corporate reorganization or transaction under Rule 145 of the Act, a registration
on any form that does not include substantially the same information as would be required to be included in a registration statement covering the sale of the Registrable Securities, or a registration in which the only Common Stock being registered
is Common Stock issuable upon conversion of debt securities that are also being registered), the Company shall, at such time, promptly give each Holder written notice of such registration. Upon the written request of each Holder given within thirty
(30) days after mailing of such notice by the Company in accordance with Section 5.5, the Company shall, subject to the provisions of Section 1.3(c), use all commercially reasonable efforts to cause to be registered under the Act all
of the Registrable Securities that each such Holder requests to be registered. 
 (b) Right to Terminate
Registration. The Company shall have the right to terminate or withdraw any registration initiated by it under this Section 1.3 prior to the effectiveness of such registration whether or not any Holder has elected to include securities in
such registration. The expenses of such withdrawn registration shall be borne by the Company in accordance with Section 1.7 hereof. 
 (c) Underwriting Requirements. In connection with any offering involving an underwriting of shares of the Company’s capital stock, the Company shall not be required under this Section 1.3
to include any of the Holders’ securities in such underwriting unless they accept the terms of the underwriting as agreed upon between the Company and the underwriters selected by the Company (or by other persons entitled to select the
underwriters) and enter into an underwriting agreement in customary form with such underwriters, and then only in such quantity as the underwriters determine in their sole discretion will not jeopardize the success of the offering by the Company. If
the total amount of securities, 

  
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including Registrable Securities, requested by shareholders to be included in such offering exceeds the amount of securities sold other than by the Company that the underwriters determine in
their sole discretion is compatible with the success of the offering, then the Company shall be required to include in the offering only that number of such securities, including Registrable Securities, that the underwriters determine in their sole
discretion will not jeopardize the success of the offering. In no event shall any Registrable Securities be excluded from such offering unless all other shareholders’ securities have been first excluded. In the event that the underwriters
determine that less than all of the Registrable Securities requested to be registered can be included in such offering, then the Registrable Securities that are included in such offering shall be apportioned pro rata among the selling Holders based
on the number of Registrable Securities held by all selling Holders or in such other proportions as shall mutually be agreed to by all such selling Holders. Notwithstanding the foregoing, in no event shall (i) the amount of securities of the
selling Holders included in the offering be reduced below forty percent (40%) of the total amount of securities included in such offering, unless such offering is the initial public offering of the Company’s securities, in which case the
selling Holders may be excluded if the underwriters make the determination described above and no other shareholder’s securities are included. For purposes of the preceding sentence concerning apportionment, for any selling shareholder that is
a Holder of Registrable Securities and that is a venture capital fund, partnership or corporation, the affiliated venture capital funds, partners, retired partners and shareholders of such Holder, or the estates and family members of any such
partners and retired partners and any trusts for the benefit of any of the foregoing persons shall be deemed to be a single “selling Holder,” and any pro rata reduction with respect to such “selling Holder” shall be based upon
the aggregate amount of Registrable Securities owned by all such related entities and individuals. 
 1.4 Form
S-3 Registration. In case the Company shall receive from the Holders of at least twenty percent (20%) of the Registrable Securities (for purposes of this Section 1.4, the “Initiating Holders”) a written request or requests
that the Company effect a registration on Form S-3 and any related qualification or compliance with respect to all or a part of the Registrable Securities owned by such Holder or Holders, the Company shall: 

(a) promptly give written notice of the proposed registration, and any related qualification or compliance, to all other
Holders; and 
 (b) use all commercially reasonable efforts to effect, as soon as practicable, such registration
and all such qualifications and compliances as may be so requested and as would permit or facilitate the sale and distribution of all or such portion of such Holders’ Registrable Securities as are specified in such request, together with all or
such portion of the Registrable Securities of any other Holders joining in such request as are specified in a written request given within fifteen (15) days after receipt of such written notice from the Company, provided, however, that the
Company shall not be obligated to effect any such registration, qualification or compliance, pursuant to this section 1.4: 
 (i) if Form S-3 is not available for such offering by the Holders; 

  
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 (ii) if the Holders, together with the holders of any other securities of
the Company entitled to inclusion in such registration, propose to sell Registrable Securities and such other securities (if any) at an aggregate price to the public (net of any underwriters’ discounts or commissions) of less than $3,000,000;

 (iii) if the Company shall furnish to Holders requesting a registration statement pursuant to this
Section 1.4 a certificate signed by the Company’s Chief Executive Officer or Chairman of the Board stating that in the good faith judgment of the Board of Directors of the Company, it would be seriously detrimental to the Company and its
shareholders for such registration statement to be effected at such time, in which event the Company shall have the right to defer such filing for a period of not more than ninety (90) days after receipt of the request of the Initiating
Holders, provided that such right shall be exercised by the Company not more than once in any twelve (12)-month period; 
 (iv) if the Company has, within the twelve (12) month period preceding the date of such request, already effected one registration on Form S-3 for the Holders pursuant to this Section 1.4; or

 (v) in any particular jurisdiction in which the Company would be required to qualify to do business or to
execute a general consent to service of process in effecting such registration, qualification or compliance. 

(c) If the Initiating Holders intend to distribute the Registrable Securities covered by their request by means of an
underwriting, they shall so advise the Company as a part of their request made pursuant to this Section 1.4 and the Company shall include such information in the written notice referred to in Section 1.4(a). The provisions of
Section 1.2(b) shall be applicable to such request (with the substitution of Section 1.4 for references to Section 1.2). 
 (d) Subject to the foregoing, the Company shall file a registration statement covering the Registrable Securities and other securities so requested to be registered as soon as practicable after receipt of
the request or requests of the Initiating Holders. Registrations effected pursuant to this Section 1.4 shall not be counted as requests for registration effected pursuant to Sections 1.2. 

1.5 Obligations of the Company. Whenever required under this Section 1 to effect the registration of any
Registrable Securities, the Company shall, as expeditiously as reasonably possible: 
 (a) prepare and file with
the SEC a registration statement with respect to such Registrable Securities and use all commercially reasonable efforts to cause such registration statement to become effective, and, upon the request of the Holders of a majority of the Registrable
Securities registered thereunder, keep such registration statement effective for a period of up to one hundred twenty (120) days or, if earlier, until the distribution contemplated in the Registration Statement has been completed; 

(b) prepare and file with the SEC such amendments and supplements to such registration statement and the prospectus used
in connection with such 

  
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registration statement as may be necessary to comply with the provisions of the Act with respect to the disposition of all securities covered by such registration statement; 

(c) furnish to the Holders such number of copies of a prospectus, including a preliminary prospectus, in conformity with
the requirements of the Act, and such other documents as they may reasonably request in order to facilitate the disposition of Registrable Securities owned by them; 

(d) use all commercially reasonable efforts to register and qualify the securities covered by such registration statement
under such other securities or Blue Sky laws of such jurisdictions as shall be reasonably requested by the Holders, provided that the Company shall not be required in connection therewith or as a condition thereto to qualify to do business or to
file a general consent to service of process in any such states or jurisdictions; 
 (e) in the event of any
underwritten public offering, enter into and perform its obligations under an underwriting agreement, in usual and customary form, with the managing underwriter of such offering; 

(f) notify each Holder of Registrable Securities covered by such registration statement at any time when a prospectus
relating thereto is required to be delivered under the Act of the happening of any event as a result of which the prospectus included in such registration statement, as then in effect, includes an untrue statement of a material fact or omits to
state a material fact required to be stated therein or necessary to make the statements therein not misleading in the light of the circumstances then existing; 
 (g) cause all such Registrable Securities registered pursuant to this Section 1 to be listed on a national exchange or trading system and on each securities exchange and trading system on which
similar securities issued by the Company are then listed; and 
 (h) provide a transfer agent and registrar for
all Registrable Securities registered pursuant hereunder and a CUSIP number for all such Registrable Securities, in each case not later than the effective date of such registration. 

1.6 Information from Holder. It shall be a condition precedent to the obligations of the Company to take any action
pursuant to this Section 1 with respect to the Registrable Securities of any selling Holder that such Holder shall furnish to the Company such information regarding itself, the Registrable Securities held by it, and the intended method of
disposition of such securities as shall be reasonably required to effect the registration of such Holder’s Registrable Securities. 
 1.7 Expenses of Registration. All expenses other than underwriting discounts and commissions incurred in connection with registrations, filings or qualifications pursuant to Sections 1.2, 1.3 and
1.4, including (without limitation) all registration, filing and qualification fees, printers’ and accounting fees, fees and disbursements of counsel for the Company and the reasonable fees and disbursements of one counsel for the selling
Holders shall be borne by the Company. 

  
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 Notwithstanding the foregoing, the Company shall not be required to pay for any expenses of
any registration proceeding begun pursuant to Section 1.2 or Section 1.4 if the registration request is subsequently withdrawn at the request of the Holders of a majority of the Registrable Securities to be registered (in which case all
participating Holders shall bear such expenses pro rata based upon the number of Registrable Securities that were to be included in the withdrawn registration), unless, in the case of a registration requested under Section 1.2, the Holders of a
majority of the Registrable Securities agree to forfeit their right to one demand registration pursuant to Section 1.2 and provided, however, that if at the time of such withdrawal, the Holders have learned of a material adverse change in the
condition, business or prospects of the Company from that known to the Holders at the time of their request and have withdrawn the request with reasonable promptness following disclosure by the Company of such material adverse change, then the
Holders shall not be required to pay any of such expenses and shall retain their rights pursuant to Section 1.2 or 1.4. 
 1.8 Delay of Registration. No Holder shall have any right to obtain or seek an injunction restraining or otherwise delaying any such registration as the result of any Controversy that might arise
with respect to the interpretation or implementation of this Section 1. 
 1.9 Indemnification. In
the event any Registrable Securities are included in a registration statement under this Section 1: 
 (a)
To the extent permitted by law, the Company will indemnify and hold harmless each Holder, the partners, officers, directors and shareholders of each Holder, legal counsel and accountants for each Holder, any underwriter (as defined in the Act) for
such Holder and each person, if any, who controls such Holder or underwriter within the meaning of the Act or the 1934 Act, against any losses, claims, damages or liabilities (joint or several) to which they may become subject under the Act, the
1934 Act, any state securities laws or any rule or regulation promulgated under the Act, insofar as such losses, claims, damages, or liabilities (or actions in respect thereof) arise out of or are based upon any of the following statements,
omissions or violations (collectively a “Violation”): (i) any untrue statement or alleged untrue statement of a material fact contained in such registration statement, including any preliminary prospectus or final prospectus contained
therein or any amendments or supplements thereto, (ii) the omission or alleged omission to state in such registration statement a material fact required to be stated therein, or necessary to make the statements therein not misleading or
(iii) any violation or alleged violation by the Company of the Act, the 1934 Act, any state securities laws or any rule or regulation promulgated under the Act, the 1934 Act or any state securities laws, and the Company will reimburse each such
Holder, underwriter, controlling person or other aforementioned person for any legal or other expenses reasonably incurred by them in connection with investigating or defending any such loss, claim, damage, liability or action as such expenses are
incurred; provided, however, that the indemnity agreement contained in this subsection 1.9(a) shall not apply to amounts paid in settlement of any such loss, claim, damage, liability or action if such settlement is effected without the consent of
the Company (which consent shall not be unreasonably withheld), nor shall the Company be liable in any such case for any such loss, claim, damage, liability or action to the extent that it arises out of or is based upon a Violation that occurs in
reliance upon and in conformity with written information furnished expressly for use in connection with such registration by any such Holder, underwriter, 

  
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controlling person or other aforementioned person; provided further, however, that the foregoing indemnity agreement with respect to any preliminary prospectus shall not inure to the benefit of
any Holder or underwriter or other aforementioned person, or any person controlling such Holder or underwriter, from whom the person asserting any such losses, claims, damages or liabilities purchased shares in the offering, if a copy of the most
current prospectus was not sent or given by or on behalf of such Holder or underwriter or other aforementioned person to such person, if required by law to have been so delivered, at or prior to the written confirmation of the sale of the shares to
such person, and if the prospectus (as so amended or supplemented) would have mired the defect giving rise to such loss, claim, damage or liability. 
 (b) To the extent permitted by law, each selling Holder will indemnify and hold harmless the Company, each of its directors, each of its officers who has signed the registration statement, each person, if
any, who controls the Company within the meaning of the Act, legal counsel and accountants for the Company, any underwriter, any other Holder selling securities in such registration statement and any controlling person of any such underwriter or
other Holder, against any losses, claims, damages or liabilities (joint or several) to which any of the foregoing persons may become subject, under the Act, the 1934 Act, any state securities laws or any rule or regulation promulgated under the Act,
the 1934 Act or any state securities laws, insofar as such losses, claims, damages or liabilities (or actions in respect thereto) arise out of or are based upon any Violation, in each case to the extent (and only to the extent) that such Violation
occurs in reliance upon and in conformity with written information furnished by such Holder expressly for use in connection with such registration; and each such Holder will reimburse any person intended to be indemnified pursuant to this subsection
1.9(b) for any legal or other expenses reasonably incurred by such person in connection with investigating or defending any such loss, claim, damage, liability or action as such expenses are incurred; provided, however, that the indemnity agreement
contained in this subsection 1.9(b) shall not apply to amounts paid in settlement of any such loss, claim, damage, liability or action if such settlement is effected without the consent of the Holder (which consent shall not be unreasonably
withheld), and provided that in no event shall any indemnity under this subsection 1.9(b) exceed the net proceeds from the offering received by such Holder. 

(c) Promptly after receipt by an indemnified party under this Section 1.9 of notice of the commencement of any action
(including any governmental action), such indemnified party will, if a claim in respect thereof is to be made against any indemnifying party under this Section 1.9, deliver to the indemnifying party a written notice of the commencement thereof
and the indemnifying party shall have the right to participate in and, to the extent the indemnifying party so desires, jointly with any other indemnifying party similarly noticed, to assume the defense thereof with counsel mutually satisfactory to
the parties; provided, however, that an indemnified party (together with all other indemnified parties that may be represented without conflict by one counsel) shall have the right to retain one separate counsel, with the fees and expenses to be
paid by the indemnifying party, if representation of such indemnified party by the counsel retained by the indemnifying party would be inappropriate due to actual or potential differing interests between such indemnified party and any other party
represented by such counsel in such proceeding. The failure to deliver written notice to the indemnifying party within a reasonable time of the commencement of any such action, if prejudicial to its ability to defend such action, shall relieve such
indemnifying party of liability to the indemnified party under this Section 1.9 to the extent of such prejudice, but the omission to 

  
 9 

 
so deliver written notice to the indemnifying party will not relieve it of any liability that it may have to any indemnified party otherwise than under this Section 1.9. 

(d) If the indemnification provided for in this Section 1.9 is held by a court of competent jurisdiction to be
unavailable to an indemnified party with respect to any loss, liability, claim, damage or expense referred to herein, then the indemnifying party, in lieu of indemnifying such indemnified party hereunder, shall contribute to the amount paid or
payable by such indemnified party as a result of such loss, liability, claim, damage or expense in such proportion as is appropriate to reflect the relative fault of the indemnifying party on the one hand and the indemnified party on the other hand
in connection with the statements or omissions that resulted in such loss, liability, claim, damage or expense, as well as any other relevant equitable considerations; provided, however, that no contribution by any Holder, when combined with any
amounts paid by such Holder pursuant to Section 1.9(b), shall exceed the net proceeds from the offering received by such Holder. The relative fault of the indemnifying party and the indemnified party shall be determined by reference to, among
other things, whether the untrue or alleged untrue statement of a material fact or the omission or alleged omission to state a material fact relates to information supplied by the indemnifying party or by the indemnified party and the parties’
relative intent, knowledge, access to information and opportunity to correct or prevent such statement or omission. 
 (e) Notwithstanding the foregoing, to the extent that the provisions on indemnification and contribution contained in the underwriting agreement entered into in connection with the underwritten public
offering are in conflict with the foregoing provisions, the provisions in the underwriting agreement shall control. 
 (f) The obligations of the Company and Holders under this Section 1.9 shall survive the completion of any offering of Registrable Securities in a registration statement under this Section 1 and
otherwise. 
 1.10 Reports Under the 1934 Act. With a view to making available to the Holders the benefits
of Rule 144 and any other rule or regulation of the SEC that may at any time permit a Holder to sell securities of the Company to the public without registration or pursuant to a registration on Form S-3, the Company agrees to: 

(a) make and keep public information available, as those terms are understood and defined in Rule 144, at all times after
the effective date of the Initial Offering; 
 (b) file with the SEC in a timely manner all reports and other
documents required of the Company under the Act and the 1934 Act; and 
 (c) furnish to any Holder, so long as
the Holder owns any Registrable Securities, forthwith upon request (i) a written statement by the Company that it has complied with the reporting requirements of Rule 144 (at any time after ninety (90) days after the effective date of the
first registration statement filed by the Company), the Act and the 1934 Act (at any time after it has become subject to such reporting requirements), or that it qualifies as a registrant whose securities may be resold pursuant to Form S-3 (at any
time after it so qualifies), 

  
 10 

 
(ii) a copy of the most recent annual or quarterly report of the Company and such other reports and documents so filed by the Company, and (iii) such other information as may be reasonably
requested to avail any Holder of any rule or regulation of the SEC that permits the selling of any such securities without registration or pursuant to such form. 

1.11 Assignment of Registration Rights. The rights to cause the Company to register Registrable Securities pursuant
to this Section 1 may be assigned (but only with all related obligations) by a Holder to a transferee or assignee of such securities that (i) is a subsidiary, parent, partner, limited partner, retired partner or shareholder of a Holder,
(ii) is a Holder’s family member or trust for the benefit of an individual Holder, or (iii) after such assignment or transfer, holds at least 300,000 shares of Registrable Securities (subject to appropriate adjustment for stock
splits, stock dividends, combinations or the like), provided: (a) the Company is, within a reasonable time after such transfer, furnished with written notice of the name and address of such transferee or assignee and the securities with respect
to which such registration rights are being assigned; (b) such transferee or assignee agrees in writing to be bound by and subject to the terms and conditions of this Agreement, including, without limitation, the provisions of Section 1.13
below; and (c) such assignment shall be effective only if immediately following such transfer the further disposition of such securities by the transferee or assignee is restricted under the Act. 

1.12 Limitations on Subsequent Registration Rights. From and after the date of this Agreement, the Company shall
not, without the prior written consent of the Holders of sixty six and two-thirds percent (66 2/3%) of the Registrable Securities, enter into any agreement with any holder or prospective holder of any securities of the Company that would allow such
holder or prospective holder (a) to include any of such securities in any registration filed under Section 1.2, Section 1.3 or Section 1.4 hereof, unless under the terms of such agreement, such holder or prospective holder may
include such securities in any such registration only to the extent that the inclusion of such securities will not reduce the amount of the Registrable Securities of the Holders that are included or (b) to demand registration of their
securities. 
 1.13 “Market Stand-Off’ Agreement. 

(a) Each Holder hereby agrees that it will not, without the prior written consent of the managing underwriter, during the
period commencing on the date of the final prospectus relating to the Company’s Initial Offering and ending on the date specified by the Company and the managing underwriter (such period not to exceed one hundred eighty (180) days)
(i) lend, offer, pledge, sell, contract to sell, sell any option or contract to purchase, purchase any option or contract to sell, grant any option, right or warrant to purchase, or otherwise transfer or dispose of, directly or indirectly, any
shares of Common Stock or any securities convertible into or exercisable or exchangeable for Common Stock (whether such shares or any such securities are then owned by the Holder or are thereafter acquired), or (ii) enter into any swap or other
arrangement that transfers to another, in whole or in part, any of the economic consequences of ownership of the Common Stock, whether any such transaction described in clause (i) or (ii) above is to be settled by delivery of Common Stock
or other securities, in cash or otherwise. The foregoing provisions of this Section 1.13 shall apply only to the Company’s initial offering of equity securities, shall not apply to the sale of any shares to an

  
 11 

 
underwriter pursuant to an underwriting agreement, and shall only be applicable to the Holders if all officers, directors and greater than two percent (2%) shareholders of the Company enter
into similar agreements. The underwriters in connection with the Company’s Initial Offering are intended third-party beneficiaries of this Section 1.13 and shall have the right, power and authority to enforce the provisions hereof as
though they were a party hereto. Each Holder further agrees to execute such agreements as may be reasonably requested by the underwriters in the Company’s Initial Offering that are consistent with this Section 1.13 or that are necessary to
give further effect thereto. 
 In order to enforce the foregoing covenant, the Company may impose stop-transfer
instructions with respect to the Registrable Securities of each Holder (and the shares or securities of every other person subject to the foregoing restriction) until the end of such period. 

(b) Each Holder agrees that a legend reading substantially as follows shall be placed on all certificates representing all
Registrable Securities of each Holder (and the shares or securities of every other person subject to the restriction contained in this Section 1.13): 
 THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO A LOCK-UP PERIOD OF UP TO 180 DAYS AFTER THE EFFECTIVE DATE OF THE ISSUER’S REGISTRATION STATEMENT FILED UNDER THE ACT, AS AMENDED, AS
SET FORTH IN AN AGREEMENT BETWEEN THE COMPANY AND THE ORIGINAL HOLDER OF THESE SECURITIES, A COPY OF WHICH MAY BE OBTAINED AT THE ISSUER’S PRINCIPAL OFFICE. SUCH LOCK-UP PERIOD IS BINDING ON TRANSFEREES OF THESE SHARES. 

1.14 Termination of Registration Rights. No Holder shall be entitled to exercise any right provided for in this
Section 1 (i) after five (5) years following the consummation of the Initial Offering, (ii) as to any Holder, such earlier time after the Initial Offering at which such Holder can sell all shares held by it in compliance with
Rule 144(k), or (iii) after the consummation of a Liquidation Event, as that term is defined in the Company’s Amended and Restated Articles of Incorporation (as amended from time to time). 

2. Covenants of the Company. 
 2.1 Delivery of Financial Statements. The Company shall, upon request, deliver to each Investor (or transferee of an Investor) that holds at least 1,000,000 shares of Registrable Securities
(subject to appropriate adjustment for stock splits, stock dividends, combinations or the like) (a “Major Investor”): 
 (a) as soon as practicable, but in any event within ninety (90) days after the end of each fiscal year of the Company, an income statement for such fiscal year, a balance sheet of the Company and
statement of shareholders’ equity as of the end of such year, and a statement of cash flows for such year, such year-end financial reports to be in reasonable detail, prepared in accordance with generally accepted accounting principles
(“GAAP”), and 

  
 12 

 
audited and certified by independent public accountants of nationally recognized standing selected by the Company; 

(b) within thirty (30) days of the end of each month, an unaudited balance sheet of the Company as of the end of each
such month, and an unaudited income statement and statement of cash flows and balance sheet for and as of the end of such month and for the current fiscal year to date, in reasonable detail, including a comparison to plan figures for such period,
prepared in accordance with GAAP consistently applied (except as noted thereon), with the exception that no notes need be attached to such statements and year-end audit adjustments may not have been made; and 

(c) as soon as practicable, but in any event at least thirty (30) days prior to the end of each fiscal year, an
annual budget and business plan for the next fiscal year, prepared on a monthly basis, including balance sheets, income statements and statements of cash flows for such months and, as soon as prepared, any other budgets or revised budgets prepared
by the Company. 
 2.2 Inspection. The Company shall permit each Major Investor, at such Major
Investor’s expense, to visit and inspect the Company’s properties, to examine its books of account and records and to discuss the Company’s affairs, finances and accounts with its officers, all at such reasonable times as may be
requested by the Major Investor; provided, however, that the Company shall not be obligated pursuant to this Section 2.2 to provide access to any information that the Board in good faith considers to be a trade secret or similar confidential
information. 
 2.3 Termination of Information and Inspection Covenants. The covenants set forth in
Sections 2.1 and 2.2 shall terminate and be of no further force or effect upon the earlier to occur of (i) the consummation of the sale of securities pursuant to a registration statement filed by the Company under the Act in connection with the
firm commitment underwritten offering of its securities to the general public, (ii) when the Company first becomes subject to the periodic reporting requirements of Sections 12(g) or 15(d) of the 1934 Act, whichever event shall first occur or
(iii) the consummation of a Liquidation Event, as that term is defined in the Company’s Amended and Restated Articles of Incorporation (as amended from time to time). 

2.4 Right of First Offer. Subject to the terms and conditions specified in this Section 2.4, the Company
hereby grants to each Major Investor a right of first offer with respect to future sales by the Company of its Shares (as hereinafter defined). For purposes of this Section 2.4, the term “Major Investor” includes any general partners
and affiliates of a Major Investor. A Major Investor shall be entitled to apportion the right of first offer hereby granted it among itself and its partners and affiliates in such proportions as it deems appropriate. 

Each time the Company proposes to offer any shares of, or securities convertible into or exchangeable or exercisable for any shares of,
its capital stock (“Shares”), the Company shall first make an offering of such Shares to each Major Investor in accordance with the following provisions: 

  
 13 

 (a) The Company shall deliver a notice in accordance with Section 5.5
(“Notice”) to the Major Investors stating (i) its bona fide intention to offer such Shares, (ii) the number of such Shares to be offered and (iii) the price and terms upon which it proposes to offer such Shares. 

(b) By written notification received by the Company within twenty (20) calendar days after the giving of Notice, each
Major Investor may elect to purchase, at the price and on the terms specified in the Notice, up to that portion of such Shares that equals the proportion that the number of shares of Registrable Securities issued and held by such Major Investor
bears to the total number of shares of Common Stock of the Company then outstanding (assuming full conversion and exercise of all convertible and exercisable securities then outstanding). The Company shall promptly, in writing, inform each Major
Investor that elects to purchase all the shares available to it (a “Fully-Exercising Investor”) of any other Major Investor’s failure to do likewise. During the ten (10) day period commencing after such information is given, each
Fully-Exercising Investor may elect to purchase that portion of the Shares for which Major Investors were entitled to subscribe, but which were not subscribed for by the Major Investors, that is equal to the proportion that the number of shares of
Registrable Securities issued and held by such Fully-Exercising Investor bears to the total number of shares of Common Stock of the Company then outstanding (assuming full conversion and exercise of all convertible and exercisable securities then
outstanding). 
 (c) If all Shares that Major Investors are entitled to obtain pursuant to subsection 2.4(b) are
not elected to be obtained as provided in subsection 2.4(b) hereof, the Company may, during the ninety (90) day period following the expiration of the period provided in subsection 2.4(b) hereof, offer the remaining unsubscribed portion of such
Shares to any person or persons at a price not less than that, and upon terms no more favorable to the offeree than those, specified in the Notice. If the Company does not enter into an agreement for the sale of the Shares within such period, or if
such agreement is not consummated within sixty (60) days of the execution thereof, the right provided hereunder shall be deemed to be revived and such Shares shall not be offered unless first reoffered to the Major Investors in accordance
herewith. 
 (d) The right of first offer in this Section 2.4 shall not be applicable to (i) the
issuance or sale of shares of Common Stock (or options therefor) to employees, directors, consultants and other service providers for the primary purpose of soliciting or retaining their services pursuant to plans or agreements approved by the
Company’s Board of Directors; (ii) the issuance of securities pursuant to a bona fide, firmly underwritten public offering of shares of Common Stock registered under the Act, (iii) the issuance of securities pursuant to the conversion
or exercise of convertible or exercisable securities, (iv) the issuance of securities in connection with a bona fide business acquisition of or by the Company, whether by merger, consolidation, sale of assets, sale or exchange of stock or
otherwise, (v) the issuance and sale of Series E Preferred Stock pursuant to the Series E Agreement or (vi) the issuance of stock, warrants or other securities or rights to persons or entities with which the Company has business
relationships, provided such issuances are primarily for other than equity fmancing purposes. In addition to the foregoing, the right of first offer in this Section 2.4 shall not be applicable with respect to any Major Investor in any
subsequent offering of Shares if (i) at the time of such offering, the Major Investor is not an “accredited investor,” as that term is then 

  
 14 

 
defined in Rule 501(a) of the Act and (ii) such offering of Shares is otherwise being offered only to accredited investors. 

(e) The rights provided in this Section 2.4 may not be assigned or transferred by any Major Investor; provided,
however, that a Major Investor that is a venture capital fund may assign or transfer such rights to an affiliated venture capital fund. 
 (f) The covenants set forth in this Section 2.4 shall terminate and be of no further force or effect upon the consummation of (i) the Company’s sale of its Common Stock or other securities
pursuant to Registration Statement under the Act (other than a registration statement relating either to the sale of securities to employees of the Company pursuant to its stock option, stock purchase or similar plan or a SEC Rule 145 transaction)
or (ii) a Liquidation Event, as that term is defined in the Company’s Amended and Restated Articles of Incorporation (as amended from time to time). 
 2.5 Proprietary Information and Inventions Agreements. The Company shall require all employees and consultants with access to confidential information to execute and deliver a Proprietary
Information and Inventions Agreement or a Consulting Agreement in substantially the form approved by the Company’s Board of Directors. 
 2.6 Termination of Certain Covenants. The covenants set forth in Section 2.4 shall terminate and be of no further force or effect upon the consummation of (i) the Company’s sale of
its Common Stock or other securities pursuant to Registration Statement under the Act, in the aggregate (other than a registration statement relating either to the sale of securities to employees of the Company pursuant to its stock option, stock
purchase or similar plan or a SEC Rule 145 transaction) or (ii) a Liquidation Event, as that term is defined in the Company’s Amended and Restated Articles of Incorporation (as amended from time to time). 

2.7 Indemnification and Advancement. 

(a) The Company hereby agrees to hold harmless and indemnify the Investors, the Investors’ direct and indirect
subsidiaries, affiliated entities and corporations, and each of their partners, members, officers, directors, employees, stockholders, agents, and representatives (collectively, referred to as the “Investor Indemnitees”) against any
and all expenses (including attorneys’ fees), damages, judgments, fines, amounts paid in settlements, or any other amounts that an Investor Indemnitee incurs as a result of any claim or claims made against it in connection with any threatened,
pending or completed action, suit, arbitration, investigation or other proceeding arising out of, or relating to the Investors’ actions in connection with the purchase by the Investors of the Company’s Series E Preferred Stock (a
“Financing-Based Claim”); provided, however, that no Investor Indemnitee shall be entitled to be held harmless or indemnified by the Company for acts, conduct or omissions as to which there has been a final adjudication that such Investor
Indemnitee engaged in intentional misconduct or in knowing and culpable violation of the law. 
 (b) The Company
shall reimburse, promptly following request therefor, all reasonable expenses incurred by an Investor Indemnitee in connection with any threatened, pending or completed action, suit, arbitration, investigation or other proceeding

  
 15 

 
arising out of, or relating to, a Financing-Based Claim, provided, however, that no Investor Indemnitee shall be entitled to reimbursement in connection with acts, conduct or omissions as to
which there has been a final adjudication that such Investor Indemnitee engaged in intentional misconduct, in knowing and culpable violation of the law. 
 (c) The Company’s indemnity obligations set forth above are subject to the Investors providing prompt written notice of a claim. The Company shall control the defense of any such action and, at its
discretion, may enter into a stipulation of discontinuance or settlement thereof; provided that the Company may not discontinue any action or settle any claim in a manner that does not unconditionally release the Investors without the
Investors’ prior written approval. The Investors shall, at the Company’s expense and reasonable request, cooperate with the Company in any such defense and shall make available to the Company at the Company’s expense all those
persons, documents (excluding attorney/client or attorney work product materials) reasonably required by the Company in the defense of any such action. The Investors may, at their expense, assist in such defense. 

(d) The Company’s aggregate cumulative liability under this Section shall be limited to the amount received by the
Company pursuant to the transactions contemplated by the Purchase Agreement. 
 3. Board of Directors. 

3.1 Common Directors. With respect to two (2) members of the Company’s Board of Directors that the
Articles of Incorporation provides are to be elected by the holders of Common Stock and Preferred Stock, the Investors and the Founders hereby agree to vote all of their shares of Common Stock now owned or hereafter acquired in favor of the person
serving as the Chief Executive Officer of the Company (or, if there is no Chief Executive Officer of the Company, the person then serving as the President), and one designee nominated by the holders of a majority of the Common Stock then
outstanding. 
 3.2 Series A Directors. With respect to those two (2) members of the Company’s
Board of Directors that the Articles of Incorporation provides are to be elected by the holders of Series A Preferred Stock, the Investors hereby agree to vote all of their shares of Series A Preferred Stock now owned or hereafter acquired in favor
of one designee of Foundation Capital II, L.P., who shall initially be Mike Schuh, and one designee of Accel VI L.P., who shall initially be Bruce Golden. 
 3.3 Series C Directors. With respect to one member of the Company’s Board of Directors that the Articles of Incorporation provides is to be elected by the holders of Series C Preferred Stock,
the Investors hereby agree to vote all of their shares of Series C Preferred Stock now owned or hereafter acquired in favor of one designee of Sigma Partners 6, L.P., who shall initially be Greg Gretsch. 

3.4 Other Directors. With respect to those remaining members of the Company’s Board of Directors that the
Articles of Incorporation provides are to be elected by the holders of Common Stock and Preferred Stock (voting together as a single class and not as 

  
 16 

 
separate series and on an as-converted basis), the Investors and the Founders hereby agree to vote all of their shares of Common Stock and Preferred Stock now owned or hereafter acquired in favor
of persons mutually acceptable to all then-existing directors. 
 3.5 Grant of Proxies. Should the
provisions of this Section 3 be construed to constitute the granting of proxies, such proxies shall be deemed coupled with an interest and are irrevocable for the term of this Agreement. It is agreed and understood that monetary damages would
not adequately compensate an injured party for the breach of this Section 3 by any party, that this Section 3 shall be specifically enforceable, and that any breach or threatened breach of this Section 3 shall be the proper subject of
a temporary or permanent injunction or restraining order. Further, each party hereto waives any claim or defense that there is an adequate remedy at law for such breach or threatened breach. 

4. Bring Along Right. In the event that (i) an acquisition of the Company by another entity by means of any transaction or
series of related transactions (including, without limitation, any reorganization, merger or consolidation) that would result in the transfer of fifty percent (50%) or more of the outstanding voting power of the Company or in which the
shareholders of the Company immediately prior to such transaction would own, as a result of such transaction, less than a majority of the voting securities, in the same relative proportions, of the successor or surviving corporation immediately
thereafter; or (ii) a sale of all or substantially all of the assets of this corporation (such events described in subsections (i) and (ii) are referred to herein as a “Sale of the Company”) is approved by the Board
and the holders of two-thirds of the outstanding shares of Series E Preferred Stock, then each Investor and Founder hereby agree(s) with respect to all securities of the Company which they own or otherwise exercise voting or dispositive authority:

 (i) in the event such transaction is to be brought to a vote at a shareholder meeting, after receiving proper
notice of any meeting of shareholders of the Company to vote on the approval of a Sale of the Company, to be present, in person or by proxy, as a holder of shares of voting securities, at all such meetings and be counted for the purposes of
determining the presence of a quorum at such meetings; 
 (ii) to vote (in person, by proxy or by action by
written consent, as applicable) all shares of the capital stock of the Company as to which it has beneficial ownership in favor of such Sale of the Company and in opposition of any and all other proposals that could reasonably be expected to delay
or impair the ability of the Company to consummate such Sale of the Company; 
 (iii) to refrain from exercising
any dissenters’ rights or rights of appraisal under applicable law at any time with respect to such Sale of the Company; and 
 (iv) to execute and deliver all related documentation and take such other action in support of the Sale of the Company as shall reasonably be requested by the Company. 

  
 17 

 Except for this Agreement, neither any of the parties hereto nor any affiliates thereof shall deposit any
shares of capital stock beneficially owned by such person in a voting trust or subject any such shares of capital stock to any arrangement or agreement with respect to the voting of such shares of capital stock. 

5. Miscellaneous. 
 5.1 Successors and Assigns. Except as otherwise provided herein, the terms and conditions of this Agreement shall inure to the benefit of and be binding upon the respective successors and assigns
of the parties (including transferees of any shares of Registrable Securities). Nothing in this Agreement, express or implied, is intended to confer upon any party other than the parties hereto or their respective successors and assigns any rights,
remedies, obligations or liabilities under or by reason of this Agreement, except as expressly provided in this Agreement. 
 5.2 Governing Law. This Agreement shall be governed by and construed under the laws of the State of California as applied to agreements among California residents entered into and to be performed
entirely within California. 
 5.3 Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. 
 5.4 Titles and Subtitles. The titles and subtitles used in this Agreement are used for convenience only and are not to be considered in construing or interpreting this Agreement. 

5.5 Notices. All notices and other communications given or made pursuant hereto shall be in writing and shall be
deemed effectively given: (i) upon personal delivery to the party to be notified, (ii) when sent by confirmed electronic mail or facsimile if sent during normal business hours of the recipient; if not, then on the next business day,
(iii) five (5) days after having been sent by registered or certified mail, return receipt requested, postage prepaid, or (iv) one (1) day after deposit with a nationally recognized overnight courier, specifying next day
delivery, with written verification of receipt. All communications shall be sent to the respective parties at the addresses set forth on the signature pages attached hereto (or at such other addresses as shall be specified by notice given in
accordance with this Section 5.5). 
 5.6 Expenses. If any action at law or in equity is necessary to
enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys’ fees, costs and necessary disbursements in addition to any other relief to which such party may be entitled. 

5.7 Entire Agreement; Amendments and Waivers. This Agreement (including the Exhibits hereto, if any) constitutes
the full and entire understanding and agreement among the parties with regard to the subjects hereof and thereof. Any term of this Agreement (other than Section 2.1, Section 2.2, Section 2.3 and Section 2.4) may be amended and
the observance of any term of this Agreement may be waived (either generally or in a particular 

  
 18 

 
instance and either retroactively or prospectively) only with the written consent of the Company and the holders of seventy five percent (75%) of the Registrable Securities; provided,
however, that in the event that such amendment or waiver adversely affects the obligations or rights of the Founders in a different manner than the other Holders, such amendment or waiver shall also require the written consent of the holders of a
majority in interest of the Founders. The provisions of Section 2.1, Section 2.2, Section 2.3 and Section 2.4 may be amended or waived (either generally or in a particular instance and either retroactively or prospectively) only
with the written consent of the Company and the holders of seventy five percent (75%) of the Registrable Securities that are held by Major Investors. Any amendment or waiver effected in accordance with this paragraph shall be binding upon each
holder of any Registrable Securities, each future holder of all such Registrable Securities, and the Company. 

5.8 Severability. If one or more provisions of this Agreement are held to be unenforceable under applicable law,
such provision(s) shall be excluded from this Agreement and the balance of the Agreement shall be interpreted as if such provision(s) were so excluded and shall be enforceable in accordance with its terms. 

5.9 Aggregation of Stock. All shares of Registrable Securities held or acquired by affiliated entities (including
affiliated venture capital funds) or persons shall be aggregated together for the purpose of determining the availability of any rights under this Agreement. 
 5.10 Additional Investors. Notwithstanding Section 5.7, no consent shall be necessary to add additional Investors as signatories to this Agreement, provided that such Investors have purchased
Series E Preferred Stock pursuant to the subsequent closing provisions of Section 1.3 of the Series E Agreement. 
 5.11 Termination of Prior Agreement. Upon the effectiveness of this Agreement, the Prior Agreement shall terminate and be of no further force and effect, and shall be superseded and replaced in its
entirety by this Agreement. 

  
 19 

 IN WITNESS WHEREOF, the parties have executed this Amended and Restated Investors’
Rights Agreement as of the date first above written. 
  

			
	RESPONSYS, INC.
		
	By:	 	/s/ David Mahler
		 	Name: Dave Mahler
		 	Title: Chief Executive Officer

  

	
	FOUNDERS:
	
	/s/ Anand Jagannathan
	Anand Jagannathan
	
	/s/ Raghunath Raghavan
	Raghunath Raghavan
	
	/s/ George Wiedemann
	George Wiedemann

 SIGNATURE PAGE TO
RESPONSYS, INC. THIRD AMENDED AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
	ACCEL VI L.P.
		
	By:	 	 Accel VI Associates L.L.C.
 Its
General Partner

		
	By:	 	/s/ illegible
		 	ATTORNEY-IN-FACT

  

			
	ACCEL VI-S L.P.
		
	By:	 	 Accel VI Associates L.L.C.
 Its
General Partner

		
	By:	 	/s/ illegible
		 	ATTORNEY-IN-FACT

  

			
	ACCEL INTERNET FUND II L.P.
		
	By:	 	 Accel Internet Fund II Associates L.L.C.
 Its General Partner

		
	By:	 	/s/ illegible
		 	ATTORNEY-IN-FACT

  

			
	ACCEL KEIRETSU VI L.P.
		
	By:	 	 Accel Keiretsu VI Associates L.L.C.
 Its General Partner

		
	By:	 	/s/ illegible
		 	ATTORNEY-IN-FACT

  

			
	ACCEL INVESTORS ’98 L.P.
		
	By:	 	/s/ illegible
		 	ATTORNEY-IN-FACT

  

			
	ACCEL INVESTORS ’98-S L.L.C.
		
	By:	 	 Accel VI Associates L.L.C.
 Its
General Partner

		
	By:	 	/s/ illegible
		 	ATTORNEY-IN-FACT

SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
	SIGMA PARTNERS 6, L.P.
		
	By:	 	 Sigma Management 6, L.L.C.
 Its
General Partner

		
	By:	 	/s/ illegible
		 	Its: Managing Director

  

			
	SIGMA ASSOCIATES 6, L.P.
		
	By:	 	 Sigma Management 6, L.L.C.
 Its
General Partner

		
	By:	 	/s/ illegible
	Its:	 	Managing Director

  

			
	SIGMA INVESTORS 6, L.P.
		
	By:	 	 Sigma Management 6, L.L.C.
 Its
General Partner

		
	By:	 	/s/ illegible
	Its:	 	Managing Director

 SIGNATURE PAGE TO
RESPONSYS, INC. THIRD AMENDED AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
	FOUNDATION CAPITAL II, L.P.
	
	By: Foundation Capital Management II, LLC
		
	By:	 	/s/ illegible
		 	Manager

  

			
	 FOUNDATION CAPITAL II
 ENTREPRENEURS FUND, LLC

	
	By: Foundation Capital Management II, LLC
		
	By:	 	/s/ illegible
		 	Manager

  

			
	 FOUNDATION CAPITAL II
 PRINCIPALS FUND, LLC

	
	By: Foundation Capital Management II, LLC
		
	By:	 	/s/ illegible
		 	Manager

  

			
	 FOUNDATION CAPITAL

LEADERSHIP FUND, L.P.

	
	By: FC Leadership Management Co., LLC, its General Partner
		
	By:	 	/s/ illegible
		 	Manager

  

			
	 FOUNDATION CAPITAL

LEADERSHIP PRINCIPALS, LLC

		
	By:	 	/s/ illegible
		 	Manager

 SIGNATURE PAGE TO RESPONSYS,
INC. THIRD AMENDED AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
	REDPOINT VENTURES 1, L.P., by its General Partner
		
	By:	 	Redpoint Ventures I, LLC
		
	By:	 	/s/ Tim Haley
		 	Tim Haley, Managing Director

  

			
	 REDPOINT TECHNOLOGY

PARTNERS Q-1, L.P., by its General Partner

		
	By:	 	Redpoint Ventures I, LLC
		
	By:	 	/s/ Tim Haley
		 	Tim Haley, Managing Director

  

			
	 REDPOINT TECHNOLOGY

PARTNERS A-1, L.P., by its General Partner

		
	By:	 	Redpoint Ventures I, LLC
		
	By:	 	/s/ Tim Haley
		 	Tim Haley, Managing Director

  

			
	REDPOINT ASSOCIATES I, LLC, by its Manager
		
	By:	 	Redpoint Ventures I, LLC
		
	By:	 	/s/ Tim Haley
		 	Tim Haley, Managing Director

SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
	
	RBW Investments, LLC
	
	/s/ C. Woodrow Rea Jr.
	C. Woodrow Rea Jr.
	Managing Director
	

  

	
	 The Entrepreneurs’ Fund II, L.P.
 By: BW Management II, LLC, its general partner

	
	/s/ C. Woodrow Rea Jr.
	C. Woodrow Rea Jr.
	Managing Director

  

	
	 The Entrepreneurs’ Growth Fund, L.P.
 By: BW Management II, LLC, its general partner

	
	/s/ C. Woodrow Rea Jr.
	C. Woodrow Rea Jr.
	Managing Director

  

	
	 The Entrepreneurs’ Fund, L.P.
 By: BW Management II, LLC, its general partner

	
	/s/ Jeffrey T. Webber
	Jeffrey T. Webber
	Managing Director
	
	/s/ Jeffrey T. Webber
	Jeffrey T. Webber

 SIGNATURE PAGE TO
RESPONSYS, INC. THIRD AMENDED AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
	The Board of Trustees of the Leland Stanford Junior University (Daper l)
		
	Signature	 	/s/ Tyler Edelstein

			
		
	Name	 	Tyler Edelstein
		 	(please print)

			
		
	Title	 	 Managing Director, Separate
 Investment Division

		 	(please print title if applicable)

			
		
	Address	 	Stanford Management Company
		 	 2770 Sand Hill Road
 Menlo
Park, CA 94025

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED AND RESTATED 

INVESTOR RIGHTS AGREEMENT 

 
			
		
	Signature	 	/s/ Farouk Arjani

			
		
	Name	 	Farouk Arjani
		 	(please print)

			
		
	Title	 	Trustee, Farouk Arjani Trust
		 	(please print title if applicable)

			
		
	Address	 	[Intentionally deleted]
		
		 	 
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
		
	Signature	 	/s/ illegible

			
		
	Name	 	Sabeer Bhatia Trust U/D/T Aug 6, 1998
		 	(please print)

			
		
	Title	 	Trustee
		 	(please print title if applicable)

			
		
	Address	 	[Intentionally deleted]
		
		 	 
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
		
	Signature	 	/s/ Dana A. Johnson

			
		
	Name	 	Dana A. Johnson
		 	(please print)

			
		
	Title	 	Trustee of the Scott F. Johnson and Dana A. Johnson Living Revocable Trust dated 2/26/92
		 	(please print title if applicable)

			
		
	Address	 	[Intentionally deleted]
		
		 	 
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
	GC&H Investments, LLC
		
	Signature	 	/s/ John L. Cardoza

			
		
	Name	 	John L. Cardoza
		 	(please print)

			
		
	Title	 	Managing Member
		 	(please print title if applicable)

			
		
	Address	 	One Maritime Plaza, #2000
		
		 	San Francisco, CA 94111
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
	G&H Partners
		
	Signature	 	/s/ illegible
		
	Name	 	 
		 	(please print)
		
	Title	 	 
		 	(please print title if applicable)
		
	Address	 	 
		
		 	 
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
		
	Signature	 	/s/ Anand Jagannathan
		
	Name	 	Anand Jagannathan
		 	(please print)
		
	Title	 	 
		 	(please print title if applicable)
		
	Address	 	[Intentionally deleted]
		
		 	 
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
		
	Signature	 	/s/ David E. Shuer
		
	Name	 	David E. Shuer
		 	(please print)
		
	Title	 	VP. Marketing
		 	(please print title if applicable)
		
	Address	 	[Intentionally deleted]
		
		 	 
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 
			
		
	Signature	 	/s/ Randy Peerson
		
	Name	 	Randy Peerson
		 	(please print)
		
	Title	 	VP, Analytics
		 	(please print title if applicable)
		
	Address	 	[Intentionally deleted]
		
		 	 
		
		 	 

 SIGNATURE PAGE TO RESPONSYS, INC. THIRD AMENDED
AND RESTATED 
 INVESTOR RIGHTS AGREEMENT 

 EXHIBIT A 
 SCHEDULE OF INVESTORS 
  

																					
	 Name
	  	No. of Shares
of Series A
Preferred	 	  	No. of Shares
of 
Series B
Preferred	 	  	No. of Shares
of Series
C
Preferred	 	  	No. of Shares
of Series
D
Preferred	 	  	No. of Shares
of Series
E
Preferred	 
	 Sigma Partners 6, L.P.
  

Sigma Partners
 1600 El Camino Real, Suite
280
 Menlo Park, CA 94025
 Attn: Greg
Gretsch
 Attn: Marilyn Stallings
	  				  				  	 	7,149,716	  	  				  	 	18,986,216	  
						
	 Sigma Associates 6, L.P.
  

Sigma Partners
 1600 El Camino Real, Suite
280
 Menlo Park, CA 94025
 Attn: Greg
Gretsch
 Attn: Marilyn Stallings
	  				  				  	 	922,819	  	  				  	 	2,071,885	  
						
	 Sigma Investors 6, L.P.
  

Sigma Partners
 1600 El Camino Real, Suite
280
 Menlo Park, CA 94025
 Attn: Greg
Gretsch
 Attn: Marilyn Stallings
	  				  				  	 	7,091	  	  				  	 	284,477	  
						
	 Redpoint Ventures I, L.P.
  

Redpoint Ventures
 3000 Sand Hill Road

Building 2, Suite 290
 Menlo Park, CA
94025
 Attn: Tim Haley
	  				  	 	2,567,655	  	  	 	1,273,056	  	  				  	 	11,548,686	  
						
	 Redpoint Technology Partners Q-1, L.P.
  

Redpoint Ventures
 3000 Sand Hill Road

Building 2, Suite 290 Menlo Park, CA 94025
 Attn:
Tim Haley
	  				  	 	312,549	  	  	 	139,526	  	  				  			

																					
	 Name
	  	No. of Shares
of Series
A
Preferred	 	  	No. of Shares
of Series
B
Preferred	 	  	No. of Shares
of Series
C
Preferred	 	  	No. of Shares
of Series
D
Preferred	 	  	No. of Shares
of Series
E
Preferred	 
	 Redpoint Technology Partners A-1, L.P.
  

Redpoint Ventures
 3000 Sand Hill Road

Building 2, Suite 290
 Menlo Park, CA
94025
 Attn: Tim Haley
	  				  	 	49,944	  	  	 	22,292	  	  				  			
						
	 Redpoint Associates I, LLC
  

Redpoint Ventures
 3000 Sand Hill Road

Building 2, Suite 290
 Menlo Park, CA
94025
 Attn: Tim Haley
	  				  	 	90,622	  	  	 	40,878	  	  				  	 	329,012	  
						
	 Foundation Capital IL L.P.
  

70 Willow Road, Suite 200
 Menlo Park, CA
94025
 Attn: Ted Meyer
	  	 	3,437,233	  	  	 	781,276	  	  				  				  	 	12,686,261	  
						
	 Foundation Capital II Entrepreneurs Fund, LLC
  

70 Willow Road, Suite 200
 Menlo Park, CA
94025
 Attn: Ted Meyer
	  	 	404,380	  	  	 	91,914	  	  				  				  	 	1,492,498	  
						
	 Foundation Capital II Principals Fund, LLC
  

70 Willow Road, Suite 200
 Menlo Park, CA
94025
 Attn: Ted Meyer
	  	 	202,191	  	  	 	45,957	  	  				  				  	 	746,252	  
						
	 Foundation Capital Leadership Fund, L.P.
  

70 Willow Road, Suite 200
 Menlo Park, CA
94025
 Attn: Ted Meyer
	  				  				  	 	3,620,112	  	  				  	 	7,794,556	  
						
	 Foundation Capital Leadership Principals, LLC
  

70 Willow Road, Suite 200
 Menlo Park, CA
94025
 Attn: Ted Meyer
	  				  				  	 	96,534	  	  				  	 	207,851	  

																					
	 Name
	  	No. of Shares
of Series
A
Preferred	 	  	No. of Shares
of Series
B
Preferred	 	  	No. of Shares
of Series
C
Preferred	 	  	No. of Shares
of Series
D
Preferred	 	  	No. of Shares
of Series
E
Preferred	 
	 Accel VI L.P.
  

428 University Avenue
 Palo Alto, CA
94301
 Attn: Bruce Golden
 Attn:
Richard Zamboldi
	  	 	3,291,655	  	  	 	748,188	  	  				  				  			
						
	 Accel Internet Fund II L.P.
  

428 University Avenue
 Palo Alto, CA
94301
 Attn: Bruce Golden
 Attn:
Richard Zamboldi
	  	 	420,555	  	  	 	95,592	  	  				  				  			
						
	 Accel Keiretsu VI L.P.
  

428 University Avenue
 Palo Alto, CA
94301
 Attn: Bruce Golden
 Attn:
Richard Zamboldi
	  	 	52,568	  	  	 	11,949	  	  	 	31,356	  	  				  	 	253,256	  
						
	 Accel Investors ‘98 L.P.
  

428 University Avenue
 Palo Alto, CA
94301
 Attn: Bruce Golden
 Attn:
Richard Zamboldi
	  	 	279,022	  	  	 	63,421	  	  	 	161,813	  	  				  	 	1,159,133	  
						
	 Accel VI-S L.P.
  

428 University Avenue
 Palo Alto, CA
94301
 Attn: Bruce Golden
 Attn:
Richard Zamboldi
	  				  				  	 	1,958,142	  	  				  	 	15,647,324	  
						
	 Accel Investors ‘98-S L.P.
  

428 University Avenue
 Palo Alto, CA
94301
 Attn: Bruce Golden
 Attn:
Richard Zamboldi
	  				  				  	 	260,717	  	  				  	 	2,421,517	  
						
	 G & H Partners
  

155 Constitution Drive
 Menlo Park, CA
94025
 Attn: Jonathan Gleason
	  				  	 	24,510	  	  				  				  	 	62,372	  
						
	GC&H Investments	  				  	 	18,382	  	  				  				  	 	46,777	  

																					
	 Name
	  	No. of Shares
of Series A
Preferred	 	  	No. of Shares
of Series
B
Preferred	 	  	No. of Shares
of Series
C
Preferred	 	  	No. of Shares
of Series
D
Preferred	 	  	No. of Shares
of Series
E
Preferred	 
	Sabeer Bhatia ttee for the Sabeer
Bhatis Trust U/D/T August 6, 1998	  	 	130,434	  	  				  				  				  	 	331,924	  
						
	 Farouk Arjani, as Trustee of
The Farouk Arjani Trust under
Agreement Dated December 2, 1998

 
 24892 Olive Tree Lane
 Los Altos Hills, CA 94024
	  	 	65,217	  	  				  				  				  	 	165,962	  
						
	RBW Investments, LLC	  				  				  				  	 	66,862	  	  	 	170,148	  
						
	The Entrepreneurs’ Fund II, L.P.	  				  				  	 	155,645	  	  	 	626,520	  	  	 	1,990,427	  
						
	The Entrepreneurs’ Growth Fund, L.P.	  				  				  	 	317,641	  	  	 	1,191,678	  	  	 	3,840,865	  
						
	The Entrepreneurs’ Fund, L.P.	  				  				  	 	155,645	  	  	 	626,499	  	  	 	1,990,374	  
						
	Jeffrey T. Webber	  				  				  				  	 	20,308	  	  	 	51,679	  
						
	Anand Jagannathan	  	 	568	  	  				  				  				  	 	404,866	  
						
	Dana A. Johnson as Trustee of the Scott F. Johnson and Dana A. Johnson Living Revocable Trust dated 2/26/92	  				  				  				  				  	 	10,229	  
						
	The Board of Trustees of the Leland Stanford Junior University (Daper 1)	  	 	285	  	  				  				  				  	 	725	  
						
	David Silver	  				  				  				  	 	160,652	  	  	 	542,893	  
						
	Randall Peerson	  				  				  				  	 	79,525	  	  	 	224,717	  
						
	Lighthouse Capital Partners IV, L.P.	  				  				  				  				  			

 EXHIBIT B 
 FOUNDERS 
 Anand Jagannathan 
 Reghunath Raghavan 
 George WiedemannWarrant to Purchase Shares of Series C Preferred Stock

 Exhibit 4.3 
 WARRANT 
 TO PURCHASE SHARES OF SERIES C PREFERRED STOCK 

OF 
 Responsys,
Inc. 
 A California Corporation 
 THIS WARRANT HAS BEEN, AND THE SHARES OF SERIES C PREFERRED STOCK WHICH MAY BE PURCHASED PURSUANT TO THE EXERCISE OF THIS WARRANT (THE “WARRANT SHARES”) WILL BE, ACQUIRED SOLELY FOR
INVESTMENT AND NOT WITH A VIEW TO, OR FOR RESALE IN CONNECTION WITH, ANY DISTRIBUTION THEREOF. NEITHER THIS WARRANT OR THE WARRANT SHARES (TOGETHER, THE “SECURITIES”) HAVE BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE
“SECURITIES ACT”), OR ANY STATE SECURITIES LAWS. THE SECURITIES MAY NOT BE SOLD, OFFERED FOR SALE, PLEDGED OR HYPOTHECATED IN THE ABSENCE OF SUCH REGISTRATION OR AN OPINION OF COUNSEL SATISFACTORY TO THE COMPANY AND ITS COUNSEL THAT SUCH
DISPOSITION IS EXEMPT FROM THE REGISTRATION AND PROSPECTUS DELIVERY REQUIREMENTS OF THE SECURITIES ACT AND OF ANY APPLICABLE STATE SECURITIES LAWS. 
  

			
	Warrant No.:    [ illegible ]  	  	Issuance Date: May 24, 2001

 THIS
CERTIFIES THAT, for value received, Pentech Financial Services, Inc. (the “Holder”) is entitled to subscribe for and purchase from Responsys, Inc., a California Corporation (the “Company”), 113,208 fully paid and
nonassessable shares (as adjusted pursuant to Section 2 hereof) (the “Warrant Shares”) of Series C Preferred Stock of the Company (“Series C Preferred Stock”) at the purchase price of $1.59 per share (as adjusted
pursuant to Section 2 hereof) (the “Exercise Price”), upon the terms and subject to the conditions hereinafter set forth: 

1. EXERCISE RIGHTS. 
 (a) Cash Exercise. The purchase rights represented by this Warrant may be exercised by the Holder at any time and from time to time during the term hereof, in whole or in part, by delivery to the
principal offices of the Company of this Warrant and a completed and duly executed Notice of Cash Exercise, in the form attached as Exhibit “A” hereto, accompanied by payment to the Company of an amount equal to the Exercise Price then in
effect multiplied by the number of Warrant Shares to be purchased by the Holder in connection with such cash exercise of this Warrant, which amount may be paid, at the election of the Holder, by wire transfer or delivery of a certified check payable
to the order of the Company. 
 (b) Net Issue Exercise. 

(i) In lieu of exercising the purchase rights represented by this Warrant on a cash basis pursuant to Section 1(a)
hereof, the Holder may elect to exercise such rights represented by this Warrant at any time and from time to time during the term hereof, in whole or in part, on a net-issue basis by electing to receive the number of Warrant Shares which are equal
in value to the value of this Warrant (or any portion thereof to be canceled in connection with such net-issue exercise) at the time of any such net-issue exercise, by delivery to the principal offices of the Company of this Warrant and a completed
and duly executed Notice of Net-Issue Exercise, in the form attached as Exhibit “B” hereto, properly marked to indicate (A) the number of Warrant Shares to be delivered to the Holder in connection with such net-issue exercise,
(B) the number of Warrant Shares with respect to which the Warrant is being surrendered in payment of the aggregate Exercise Price for the Warrant Shares to be delivered to the Holder in connection with

  

					
	Warrant Agreement	  	1	  	

 
such net-issue exercise, and (C) the number of Warrant Shares which remain subject to the Warrant after such net-issue exercise, if any (each as determined in accordance with Section 1
(b)(ii) hereof). 
 (ii) In the event that the Holder shall elect to exercise the rights represented by this
Warrant in whole or in part on a net-issue basis pursuant to this Section 1(b) the Company shall issue to the Holder the number of Warrant Shares determined in accordance with the following formula: 

X = Y (A-B) 

A 

X = the number of Warrant Shares to be issued to the Holder in connection with such net-issue exercise. 

Y = the number of Warrant Shares purchasable under this Warrant or the portion of the Warrant being exercised in
connection with such net-issue exercise. 
 A = the Fair Market Value of one share of Series C Preferred Stock.

 B = the Exercise Price in effect as of the date of such net-issue exercise (as adjusted pursuant to
Section 2 hereof.) 
 (c) Fair Market Value. For purposes of this Section 1, the “Fair Market Value”
of the Series C Preferred Stock shall have the following meanings: 
 (i) If the Series C Preferred Stock is not
listed for trading on a national securities exchange or admitted for trading on a national market system, then the Fair Market Value of the Series C Preferred Stock shall be deemed to be the fair market value of Series C Preferred Stock as
determined in good faith from time to time by the Board of Directors of the Company (the “Board of Directors”), and receipt and acknowledgement of this Warrant by the Holder shall be deemed to be an acknowledgement and acceptance of any
such determination of the fair market value of Series C Preferred Stock by the Board of Directors as the final and binding determination of such fair market value of purposes of this Warrant. 

(ii) If the Company’s preferred stock is listed for trading on a national securities exchange or admitted for trading
on a national market system, or closing bid and asked prices therefor are published in the Over-the-Counter Summary in the Western Edition of The Wall Street Journal, then the per share Fair Market Value of the Series C Preferred Stock shall
be deemed to be the closing price quoted on such national securities exchange or such national market system, or if not so listed, the average of the closing bid and asked prices for the Company’s C Preferred Stock quoted on the
Over-the-Counter Summary, for the ten (10) trading days prior to the date of determination of Fair Market Value for C Preferred Stock in accordance herewith. 
 (d) Additional Conditions to Exercise of Warrant. Unless there is a registration statement declared or ordered effective by the Securities and Exchange Commission (the “Commission”) under
the Securities Act which includes the Warrant Shares to be issued upon the exercise of the rights represented by this Warrant, such rights may not be exercised unless and until: 

(i) the Company shall have received an Investment Representation Statement in the form attached as Exhibit “C”
hereto, certifying that, among other things, the Warrant Shares to be issued upon the exercise of the rights represented by this Warrant are being acquired for investment and not with a view to any sale or distribution thereof; and 

  

					
	Warrant Agreement	  	2	  	

 (ii) each certificate evidencing the Warrant Shares to be issued upon the
exercise of the rights represented by this Warrant shall be stamped or imprinted with a legend substantially in the following form: 
 THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933 (THE “SECURITIES ACT”) AND ARE “RESTRICTED SECURITIES” AS DEFINED IN RULE 144
PROMULGATED UNDER THE SECURITIES ACT. SUCH SECURITIES MAY NOT BE SOLD, OFFERED FOR SALE, PLEDGED, HYPOTHECATED OR OTHERWISE DISTRIBUTED EXCEPT (i) PURSUANT TO A REGISTRATION STATEMENT DECLARED OR ORDERED EFFECTIVE BY THE SECURITIES AND EXCHANGE
COMMISSION UNDER THE SECURITIES ACT COVERING SUCH SECURITIES, OR (ii) IN COMPLIANCE WITH RULE 144, OR (iii) PURSUANT TO AN OPINION OF COUNSEL SATISFACTORY TO THE ISSUER OF SUCH SECURITIES THAT SUCH REGISTRATION OR RULE 144 COMPLIANCE IS
NOT REQUIRED UNDER THE SECURITIES ACT AS TO SUCH SALE, OFFER OF SALE, PLEDGE, HYPOTHECATION OR OTHER DISTRIBUTION. THIS CERTIFICATE MUST BE SURRENDERED TO THE ISSUER HEREOF OR ITS TRANSFER AGENT AS A CONDITION PRECEDENT TO THE TRANSFER OF ANY
INTEREST IN THE SECURITIES REPRESENTED HEREBY. 
 (e) Fractional Shares. Upon the exercise of the rights represented by
this Warrant, the Company shall not be obligated to issue fractional shares of Series C Preferred Stock, and in lieu thereof, the Company shall pay to the Holder an amount in cash equal to the Fair Market Value per share of Series C Preferred Stock
immediately prior to such exercise multiplied by such fraction (rounded to the nearest cent). 
 (f) Record Ownership of
Warrant Shares. The Warrant Shares shall be deemed to have been issued, and the person in whose name any certificate representing Warrant Shares shall be issuable upon the exercise of the rights represented by this Warrant (as indicated in the
appropriate Notice of Exercise) shall be deemed to have become the holder of record of (and shall be treated for all purposes as the record holder of) the Warrant Shares represented thereby, immediately prior to the close of business on the date or
dates upon which the rights represented by this Warrant are exercised in accordance with the terms hereof. 
 (g) Stock
Certificates. In the event of any exercise of the rights represented by this Warrant, certificates for the Warrant Shares so purchased pursuant hereto shall be delivered to the Holder within a reasonable time and, unless this Warrant has been
fully exercised or has expired, a new Warrant representing the Warrant Shares with respect to which this Warrant shall not have been exercised shall also be issued to the Holder within such time. 

(h) Issue Taxes. The issuance of certificates for shares of Series C Preferred Stock upon the exercise of the rights represented
by this Warrant shall be made without charge to the Holder for any issuance tax in respect thereof, provided, however, that the Company shall not be required to pay any tax which may be payable in respect of any transfer involved in the issuance and
delivery of any certificate in a name other than that of the Holder of the Warrant. 

  

					
	Warrant Agreement	  	3	  	

 2. ADJUSTMENT RIGHTS. 

(a) Right to Adjustment. The number of Warrant Shares purchasable upon the exercise of the rights represented by this Warrant, and
the Exercise Price therefor, shall be subject to adjustment from time to time upon the occurrence of certain events, as follows: 
 (i) Reclassifications. In the event of a reclassification of the Series C Preferred Stock other than by stock split, subdivision, consolidation or combination thereof, the Company shall execute a
new Warrant, the terms of which provide that the holder of this Warrant shall have the right to exercise the rights represented by such new Warrant, and procure upon such exercise and payment of the same aggregate Exercise Price then in effect, in
lieu of the shares of Series C Preferred Stock theretofore issuable upon exercise of the rights represented by this Warrant, the kind and amount of shares of stock, other securities, money and property receivable upon such reclassification by a
holder of an equivalent number of shares of Series C Preferred Stock. Such new Warrant shall provide for adjustments, which are as equivalent as practicable to the adjustments provided for in this Section 2. The provisions of this
Section 2(a)(i) shall apply with equal force and effect to all successive reclassifications of the Series C Preferred Stock. 
 (ii) Stock Splits, Dividends, Combinations and Consolidations. In the event of a stock split, stock dividend or subdivision of or in respect of the outstanding shares of Series C Preferred Stock,
the number of Warrant Shares issuable upon the exercise of the rights represented by this Warrant immediately prior to such stock split, stock dividend or subdivision shall be proportionately increased and the Exercise Price then in effect shall be
proportionately decreased, effective at the close of business on the date of such stock split, stock dividend or subdivision, as the case may be. In the event of a reverse stock split, consolidation, combination or other similar event of or in
respect of the outstanding shares of Series C Preferred Stock, the number of Warrant Shares issuable upon the exercise of the rights represented by this Warrant immediately prior to such reverse stock split, consolidation, combination or other
similar event shall be proportionately decreased and the Exercise Price shall be proportionately increased, effective at the close of business on the date of such reverse stock split, consolidation, combination or other similar event, as the case
may be. 
 (iii) Mergers and Consolidations: Sales of Assets or Stock. In the event of (1) a merger
or consolidation of the Company with or into another corporation, limited liability company, general or limited partnership, joint venture, association or other legal entity (other than a merger or consolidation pursuant to which the Company is the
surviving corporation and the shareholders of the Company immediately preceding such merger or consolidation continue to own at least fifty percent (50%) of the capital stock of the Company entitled to vote following the closing of such merger
or consolidation and which does not result in any reclassification of the Warrant Shares issuable upon the exercise of the rights represented by this Warrant), or (2) the sale of all or substantially all of the assets or capital stock of the
Company, the Company, or any successor corporation or other legal entity, as the case may be, shall execute a new Warrant, the terms of which provide that the holder of this Warrant shall have the right to exercise the rights represented by such new
Warrant, and procure upon such exercise and payment of the same aggregate Exercise Price then in effect, in lieu of the shares of Series C Preferred Stock theretofore issuable upon exercise of the rights represented by this Warrant, the kind and
amount of shares of stock, other securities, money and property receivable upon such merger, consolidation or sale of assets or capital stock by a holder of an equivalent number of shares of Series C Preferred Stock. Such new Warrant shall provide
for adjustments, which are as equivalent as practicable to the adjustments provided for in this Section 2. The provisions of this Section 2(a)(iii) shall apply with equal force and effect to all successive mergers, consolidations and sales
of assets and capital stock of the Series C Preferred Stock. 
 (iv) Conversion of Preferred Stock.
Notwithstanding anything to the contrary contained in this Warrant, in the event that all outstanding shares of the Company’s Series 

  

					
	Warrant Agreement	  	4	  	

 
Preferred Stock are converted into Common Stock pursuant to the Company’s Certificate of Incorporation or otherwise, this Warrant shall thereafter entitle the Holder to receive upon exercise
that number of shares of Common Stock into which the Warrant Shares otherwise issuable on exercise of this Warrant would have been convertible at the time of such exercise, subject to the adjustments of this Section 2. 

(b) Adjustment Notices. Upon any adjustment of the Exercise Price, and any increase or decrease in the number of Warrant Shares
subject to this Warrant, in accordance with this Section 2, the Company, within sixty (60) days thereafter, shall give written notice thereof to the Holder at the address of such Holder as shown on the books of the Company, which notice
shall state the Exercise Price as adjusted and, if applicable, the increased or decreased number of Warrant Shares subject to this Warrant, setting forth in reasonable detail the method of calculation of each such adjustment. 

3. TRANSFER OF WARRANT. 
 (a) Requirements for Transfer. This Warrant and the rights represented hereby are not transferable, except in accordance with the conditions set forth in this Section 3. In order to effect any
transfer of all or a portion of this Warrant or the Warrant Shares, the Holder hereof shall deliver to the Company a completed and duly executed Notice of Transfer, in the form attached as Exhibit “D” hereto. 

(b) Additional Conditions to Transfer of Warrant. Unless there is a registration statement declared or ordered effective by the
commission under the Securities Act which includes this Warrant, the Warrant may not be transferred unless and until: 
 (i) the Company shall have received an Investment Representation Statement, in the form attached as Exhibit “E” hereto, certifying that, among other things, this Warrant is being acquired for
investment and not with a view to any sale or distribution thereof, and 
 (ii) the Company shall have received a
written notice from the Holder which describes the manner and circumstances of the proposed transfer accompanied by a written opinion of Holder’s legal counsel, in form and substance reasonably satisfactory to the Company, stating that such
transfer is exempt from the registration and prospectus delivery requirements of the Securities Act and all applicable state securities laws. 

4. REPRESENTATIONS AND WARRANTIES OF THE COMPANY. The Company hereby represents and warrants to the Holder as follows: 

(a) This Warrant has been duly authorized and validly executed and delivered by the Company and constitutes a valid and legally binding
obligation of the Company enforceable against the Company in accordance with its terms. 
 (b) The Warrant Shares have been duly
and validly authorized and reserved for issuance by the Company upon the exercise of the rights represented by this Warrant and, when issued upon the exercise of such rights in accordance with the terms and conditions hereof, the Warrant Shares will
be (A) duly authorized and validly issued, fully paid and nonassessable shares of Series C Preferred Stock, (B) free from all preemptive rights, rights of first refusal or first offer, taxes, liens, charges or other encumbrances with
respect to the issuance thereof by the Company, and (C) free of any restrictions on the transfer thereof other than restrictions on transfer provided for herein or under applicable federal and state securities laws. At all times during the term
hereof, the Company shall have authorized and reserved for issuance a sufficient number of shares of Series C Preferred Stock to provide for the exercise of the rights represented by this Warrant. 

(c) The due execution and delivery of this Warrant are not, and the issuance of the Warrant Shares upon the exercise of the rights
represented by this Warrant in accordance with the 

  

					
	Warrant Agreement	  	5	  	

 
terms hereof will not, conflict with the Articles of Incorporation or Bylaws of the Company, each as amended to the date of issuance hereof. 

(d) The Company acknowledges that this Warrant does not constitute security for the repayment of any lease, loan or other indebtedness
due from the Company to the Holder. 
 5. REPRESENTATIONS AND WARRANTIES OF THE HOLDER. The Holder hereby represents and warrants
to the Company as follows: 
 (a) This Warrant is being acquired for such Holder’s own account, for investment and
not with a view to, or for resale in connection with, any distribution or public offering thereof within the meaning of the Securities Act. Upon the exercise of the rights represented by this Warrant, the Holder shall, if so requested by the
Company, confirm in writing, in a form reasonably satisfactory to the Company, that the Warrant Shares issuable upon the exercise of such rights are being acquired for investment and not with a view toward distribution or resale thereof. 

(b) The Holder understands that the Warrant and the Warrant Shares have not been registered under the Securities Act by reason of their
issuance in a transaction exempt from the registration and prospectus delivery requirements of the Securities Act pursuant to Section 4(2) thereof and Regulation D thereunder, and that such Warrant and the Warrant Shares, as the case may be,
must be held by the Holder indefinitely, and therefore, that the Holder must bear the economic risk of such investment, unless a subsequent disposition thereof is registered under the Securities Act or is exempt from such registration requirements.
The Holder further understands that the Warrant Shares have not been qualified under the California Securities Law of 1968 (the “California Law”) by reason of their issuance in a transaction exempt from the qualification requirements of
the California Law pursuant to Section 25102(f) thereof, which exemption depends upon, among other things, the bona fide nature of such Holder’s investment intent expressed herein. 

(c) The Holder has such knowledge and experience in financial and business matters that it is capable of evaluating the merits and risks
of the purchase of this Warrant and the Warrant Shares and of protecting its interests in connection therewith. 
 (d) The
Holder is able to bear the economic risk of the purchase of the Warrant Shares pursuant to the terms of this Warrant. 
 (e)
Holder is an “accredited investor” within the meaning of Rule 501 of Regulation D, as presently in effect. 
 6. NO SHAREHOLDER
RIGHTS. The Holder of this Warrant (and any transferee hereof) shall not be entitled to vote on matters submitted for the approval or consent of the shareholders of the Company or to receive dividends declared on or in respect of shares of
Series C Preferred Stock, or otherwise be deemed to be the holder of Series C Preferred Stock or any other capital stock or other securities of the Company which may at any time be issuable upon the exercise of the rights represented hereby for any
purpose, nor shall anything contained herein be construed to confer upon the Holder (or any transferee hereof) any of the rights of a shareholder of the Company or any right to vote for the election of directors or upon any matter submitted for the
approval or consent of the shareholders, or to give or withhold consent to any corporate action (whether upon any recapitalization, issuance of stock, reclassification of stock, merger or consolidation, conveyance, or otherwise) or to receive notice
of meetings, or to receive dividends or subscription rights or otherwise until this Warrant shall have been exercised and the Warrant Shares issuable upon the exercise of the rights represented hereby shall have become deliverable as provided
herein. 
 7. REGISTRATION RIGHTS. The Holder shall be entitled to participate in Company Registrations as defined in
Section 1.6 of that certain Second Amended and Restated Investor 

  

					
	Warrant Agreement	  	6	  	

 
Rights Agreement dated as of March             , 2001 to the same extent as the holders of the Company’s Registrable
Securities. 
 8. EXPIRATION OF WARRANT. This Warrant shall expire, and the rights represented hereby may no longer be exercised
on the close of business on the tenth anniversary of the date of issuance hereof. 
 9. LOCK-UP AGREEMENT. The Holder hereby
agrees that, upon request of the Company or the managing underwriter of a public offering of any securities of the Company, such Holder shall not sell, make any short sale of, loan, grant any option for the purchase of, or otherwise dispose of all
or any portion of the Warrant Shares without the prior written consent of the Company or the managing underwriter, as the case may be, for such period of time (not to exceed one hundred eighty (180) days from the date upon which the
registration statement relating to such public offering is declared or ordered effective by the Securities and Exchange Commission) as may be requested by the Company or the underwriters, as the case may be. 

10. MISCELLANEOUS. 
 (a) Governing Law. This Warrant is being delivered in the State of California, and shall be construed and enforced in accordance with and governed by the laws of such State. The parties expressly
stipulate that any litigation under this Warrant shall be brought in the State courts of the County of Santa Clara, California, and in the United States District Court for the Northern District of California. The parties agree to submit to the
jurisdiction and venue of such courts. 
 (b) Notice Procedures. Any written notice by the Company required hereunder
shall be made by hand delivery or first class mail, postage prepaid, address to the Holder at the address set forth on the books of the Company. 
 (c) Successors and Assigns. The terms of this Warrant shall be binding upon and shall inure to the benefit of any successors or assigns of the Company and of the Holder or Holders of this Warrant
and the Warrant Shares issued or issuable upon the exercise of the rights represented by this Warrant. 
 (d) Entire
Agreement. This Warrant constitutes the full and entire understanding and agreement between the parties with respect to the subject matter hereof and supersedes in their entirety any prior or contemporaneous agreements by and between the Company
and the Holder with respect to such matters. 
 (e) Further Assurances: No Impairment. The Company shall not, by
amendment of its Articles of Incorporation or through any other means, directly or indirectly, avoid or seek to avoid the observance or performance of any of the terms of this Warrant and shall at all times in good faith assist in the carrying out
of all such terms and in the taking of all such action as may be necessary or appropriate in order to protect the rights of the holder of this Warrant against impairment. The Company shall at no time close its transfer books against the transfer of
this Warrant or of any Warrant Shares issued or issuable upon the exercise of the rights represented by this Warrant in any manner, which interferes with a timely exercise of such rights. The Company shall not, by any action, seek to avoid the
observance or performance of any of the terms of this Warrant, but shall at all times in good faith seek to carry out all such terms and take all such actions as may be necessary or appropriate in order to protect the rights of the Holder under this
Warrant against impairment. 
 (f) Lost Warrant. Upon receipt of evidence reasonably satisfactory to the Company of the
loss, theft, destruction or mutilation of this Warrant and, in the case of any such loss, theft or destruction, upon delivery of an indemnity agreement reasonably satisfactory in form and amount to the Company or, in the case of any such mutilation,
upon surrender and cancellation of such 

  

					
	Warrant Agreement	  	7	  	

 Warrant, the Company at the Holder’s expense shall execute and deliver to the Holder,
in lieu thereof, a new Warrant of like date and tenor. 
 (g) Amendments. This Warrant and any provision hereof may be
amended, waived or terminated (either generally or in a particular instance, retroactively or prospectively and for a specified period of time or indefinitely) only by a written instrument signed by the Company and the Holder, or, in the event of
any partial transfer of the rights represented by this Warrant, the Holders of rights to purchase more than fifty percent (50%) of the Warrant Shares issuable upon exercise of the rights represented by this Warrant, and with the same consent
the Company may enter into a supplementary agreement for the purpose of adding any provisions to or changing in any manner or eliminating any of the provisions of this Warrant or the Warrants, as the case may be, provided, however, that no such
amendment, waiver, termination or supplemental agreement shall reduce the aforesaid percentage which is required for consent to any amendment, waiver, termination or supplemental agreement without the consent of all of the Holders of the rights
represented by this Warrant. 
 IN WITNESS WHEREOF, the Company has caused this Warrant to be signed by its duly authorized officer. 

Issued this 24 day of May, 2001. 
  

			
	Responsys, Inc.,
	a California corporation
		
	By:	 	/s/ Steven R. Mills
	Name:	 	Steven R. Mills
	Title:	 	Chief Financial Officer

 Acknowledged and Accepted:

  

			
	PENTECH FINANCIAL SERVICES, Inc.
	a California corporation
		
	By:	 	/s/ Norman H. Nelson
	Name:	 	Norman H. Nelson
	Title:	 	President & COO
	Date:	 	 

  

					
	Warrant Agreement	  	8	  	

 EXHIBIT A 

NOTICE OF CASH EXERCISE 
  

	To:	Responsys, Inc. 

 2225
East Bayshore Road, Suite 100 
 Palo Alto, CA 94303 

1. The undersigned hereby elects to purchase
                 shares of Series C Preferred Stock of Responsys, Inc., a California corporation (the “Company”), pursuant to the terms of
Warrant No.            , issued on
                        , 2001, to and in the name of Pentech Financial Services, Inc., a copy of which is attached hereto
(the “Warrant”), and tenders herewith full payment of the aggregate Exercise Price for such shares in accordance with the terms of the Warrant. 
 2. Please issue a certificate or certificates representing said shares of Series C Preferred Stock in such name or names as specified below: 
 Pentech Financial Services, Inc. 
 a California corporation 

310 West Hamilton Avenue, Suite 202 
 Campbell,
CA 95008 
 3. The undersigned hereby represents and warrants that the aforesaid shares of Series C Preferred Stock are being
acquired for the account of the undersigned for investment and not with a view to, or for resale in connection with, the distribution thereof, and that the undersigned has no present intention of distributing or reselling such shares and all
representations and warranties of the undersigned set forth in attached Warrant are true and correct as of the date hereof. In support thereof, the undersigned has executed an Investment Representation Statement, in the form attached as Exhibit C to
the Warrant, concurrently herewith. 
  

			
	Pentech Financial Services, Inc.
	a California corporation
		
	By:	 	 
	Name:	 	 
	Title:	 	 

  

			
	By:	 	 
	Name:	 	 
	Title:	 	 
	Date:	 	 

  

					
	Warrant Agreement	  	9	  	

 EXHIBIT B 

NOTICE OF NET-ISSUE EXERCISE 
  

	To:	Responsys, Inc. 

 2225
East Bayshore Road, Suite 100 
 Palo Alto, CA 94303 

1. The undersigned hereby elects to purchase
                 shares of Series C Preferred Stock of Responsys, Inc., a California corporation (the “Company”), on a net-issue basis pursuant
to the terms of Warrant No.             , issued on
                        , 2001, to and in the name of Pentech Financial Services, Inc., a copy of which is attached hereto
(the “Warrant”). 
 2. Net-Issue Information: 

 

	 	(a)	Number of Shares of Series C Preferred Stock to be Delivered: 

  

	 	(b)	Number of Shares of Series C Preferred Stock Surrendered: 

  

	 	(c)	Number of Shares Remaining Subject to Warrant: 

 3. Please issue a certificate or certificates representing said shares of Series C Preferred Stock in such name or names as specified below: 
 Pentech Financial Services, Inc. 
 310 West Hamilton Avenue, Suite 202 

Campbell, CA 95008 
 4. The
undersigned hereby represents and warrants that the aforesaid shares of Series C Preferred Stock are being acquired for the account of the undersigned for investment and not with a view to, or for resale in connection with, the distribution thereof,
and that the undersigned has no present intention of distributing or reselling such shares and all representations and warranties of the undersigned set forth in attached Warrant are true and correct as of the date hereof. In support thereof, the
undersigned has executed an Investment Representation Statement, in the form attached as Exhibit C to the Warrant, concurrently herewith. 
  

			
	Pentech Financial Services, Inc.,
	a California corporation
		
	By:	 	 
	Name:	 	 
	Title:	 	 

  

			
		
	By:	 	 
	Name:	 	 
	Title:	 	 
	Date:	 	 

  

					
	Warrant Agreement	  	10	  	

 EXHIBIT C 

INVESTMENT REPRESENTATION STATEMENT 
  

			
	 PURCHASER:
	  	Pentech Financial Services, Inc.
		
	 SELLER:
	  	Responsys, Inc.
		
	 COMPANY:
	  	Responsys, Inc.
		
	 SECURITY:
	  	Series C Preferred Stock Issued Upon The Exercise Of Warrant No
____________ Issued On ____________________, 2001.
		
	 AMOUNT:
	  	__________ SHARES
		
	 DATE:
	  	_______________________

 The undersigned
hereby represent and warrants to Responsys, Inc., a California corporation (the “Company”), as follows: 
 1.
The undersigned is aware of the business affairs, financial condition and results of operations of the Company and has acquired sufficient information about the Company to reach an informed and knowledgeable investment decision to acquire the
Securities. The undersigned is purchasing the Securities for its own account for investment purposes only and not with a view to, or for the resale in connection with, any “distribution” thereof for purposes of the Securities Act of 1933,
as amended (the “Securities Act”). 
 2. The undersigned understands that the Securities have not been registered
under the Securities Act in reliance upon a specific exemption therefrom, which exemption depends upon, among other things, the bona fide nature of its investment intent as expressed herein. The undersigned understands that, in the view of
the Securities and Exchange Commission (the “Commission”), the statutory basis for such exemption may be unavailable if my representation was predicated solely upon a present intention to hold the Securities for the minimum capital gains
period specified under tax statutes, for a deferred sale, for or until an increase or decrease in the market price of the Securities, or for a period of one year or any other fixed period in the future. 

3. The undersigned further understands that the Securities must be held indefinitely unless subsequently registered under the Securities
Act or unless an exemption from registration is otherwise available. In addition, the undersigned understands that the certificate evidencing the Securities will be imprinted with a legend, which prohibits the transfer of the Securities unless they
are registered or such registration is not required in the opinion of counsel for the Company. 
 4. The undersigned is familiar
with the provisions of Rule 144, promulgated under the Securities Act, which, in substance, permits limited public resale of “restricted securities” acquired, directly or indirectly, from the issuer thereof, in a non-public offering
subject to the satisfaction of certain conditions. 
 5. The undersigned further understands that in the event all of the
applicable requirements of Rule 144 are not satisfied, registration under the Securities Act, compliance with Regulation A, or some other registration exemption will be required; and that, notwithstanding the fact that Rule 144 is not exclusive, the
Staff of the Commission has expressed its opinion that persons proposing to sell private placement securities other than in a registered offering and otherwise than pursuant to Rule 144 will have a substantial burden of proof in establishing that an
exemption from registration is available for such offers or sales, and that such persons and their respective brokers who participate in such transactions do so at their own risk. 

  

					
	Warrant Agreement	  	11	  	

 6. The undersigned is an “accredited investor” within the meaning of Rule 501 of
Regulation D, as presently in effect. 
  

			
	Pentech Financial Services, Inc.
		
	By:	 	 
	Name:	 	 
	Title:	 	 

  

			
		
	By:	 	 
	Name:	 	 
	Title:	 	 
		
	Date:	 	 

  

					
	Warrant Agreement	  	12	  	

 EXHIBIT D 

NOTICE OF TRANSFER 
 FOR VALUE RECEIVED, the undersigned hereby sells, assigns and transfers unto
                                    the right represented by
Warrant No.                         , issued on
                            , 2001, to and in the name of Pentech Financial Services, Inc., to
purchase             shares of Series C Preferred Stock of Responsys, Inc., a California corporation (the “Company”), a copy of which is attached hereto (the
“Warrant”), and appoints
                                        as
attorney-in-fact to transfer such right on the books of the Company with full power of substitution in the premises. 
  

							
	Dated:_______________________	 		 	Pentech Financial Services, Inc.,
		 		 	a California Corporation
				
		 		 	By	 	 
		 		 	Name	 	 
		 		 	Title	 	 

  

							
				
		 		 	By	 	 
		 		 	Name	 	 
		 		 	Title	 	 
			
		 		 	(Signature must conform in all respects to name of the Holder as set forth on the face of the Warrant)
			
		 		 	310 West Hamilton Avenue, Suite 202 Campbell, CA 95008

 Signed in the presence of: 
 __________________________ 

  

					
	Warrant Agreement	  	13	  	

 EXHIBIT E 

INVESTMENT REPRESENTATION STATEMENT 
  

			
	 TRANSFEROR:
	  	Pentech Financial Services. Inc., a California corporation
		
	 TRANSFEREE:
	  	____________________________________
		
	 COMPANY:
	  	___________________________
		
	 COMPANY:
	  	Responsys, Inc.
		
	 SECURITY:
	  	WARRANT NO________, ISSUED ON _____________________, 2001
		
	 AMOUNT:
	  	___________ SHARES
		
	 DATE:
	  	______________________________

 The
undersigned hereby represents and warrants to Responsys, Inc., a California corporation (the “Company”), as follows: 
 1. The undersigned is aware of the business affairs, financial condition and results of operations of the Company and has acquired sufficient information about the Company to reach an informed and
knowledgeable investment decision to acquire the Securities. The undersigned is purchasing the Securities for its own account for investment purposes only and not with a view to, or for the resale in connection with, any “distribution”
thereof for purposes of the Securities Act of 1933, as amended (the “Securities Act”). 
 2. The undersigned
understands that the Securities have not been registered under the Securities Act in reliance upon a specific exemption therefrom, which exemption depends upon, among other things, the bona fide nature of my investment intent as expressed herein.
The undersigned understands that, in the view of the Securities and Exchange Commission (the “Commission”), the statutory basis for such exemption may be unavailable if my representation was predicated solely upon a present intention to
hold the Securities for the minimum capital gains period specified under tax statutes, for a deferred sale, for or until an increase or decrease in the market price of the Securities, or for a period of one year or any other fixed period in the
future. 
 3. The undersigned further understands that the Securities must be held indefinitely unless subsequently registered
under the Securities Act or unless an exemption from registration is otherwise available. In addition, the undersigned understands that the certificate evidencing the Securities will be imprinted with a legend, which prohibits the transfer of the
Securities unless they are registered or such registration is not required in the opinion of counsel for the Company. 
 4. The
undersigned is familiar with the provisions of Rule 144, promulgated under the Securities Act, which, in substance, permits limited public resale of “restricted securities” acquired, directly or indirectly, from the issuer thereof, in a
non-public offering subject to the satisfaction of certain conditions. 
 5. The undersigned further understands that in the
event all of the applicable requirements of Rule 144 are not satisfied, registration under the Securities Act, compliance with Regulation A, or some other registration exemption will be required; and that, notwithstanding the fact that Rule 144 is
not exclusive, the Staff of the Commission has expressed its opinion that persons proposing to sell private placement securities other than in a registered offering and 

  

					
	Warrant Agreement	  	14	  	

 
otherwise than pursuant to Rule 144 will have a substantial burden of proof in establishing that an exemption from registration is available for such offers or sales, and that such persons and
their respective brokers who participate in such transactions do so at their own risk. 
 6. The undersigned is an
“accredited investor” within the meaning of Rule 501 of Regulation D, as presently in effect. 
  

							
	Date:________________________	 		 	Transferee:
		 		 	 
				
		 		 	By:	 	 
		 		 	Name:	 	 
		 		 	Title:	 	 

  

							
				
		 		 	By:	 	 
		 		 	Name:	 	 
		 		 	Title:	 	 

  

					
	Warrant Agreement	  	15

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