Document:

Form of Voting Agreement

 Exhibit 4.2 
 VOTING AGREEMENT 
 THIS VOTING AGREEMENT (this
“Agreement”) is made and entered into as of September 17, 2012, by and between Nuance Communications, Inc., a Delaware corporation (“Parent”), and the undersigned stockholder and/or option holder (the
“Stockholder”) of Ditech Networks, Inc., a Delaware corporation (the “Company”). 
 A. Parent,
the Company and Diamond Acquisition Corporation, a Delaware corporation and a wholly owned subsidiary of Parent (“Merger Sub”), have entered into an Agreement and Plan of Merger (the “Merger Agreement”) dated as of
September 17, 2012, which provides for the merger (the “Merger”) of Merger Sub with and into the Company with the Company surviving, and pursuant to which all outstanding capital stock of the Company will be cancelled and
converted into the right to receive the consideration set forth in the Merger Agreement. 
 B. The Stockholder is the beneficial
owner (as defined in Rule 13d-3 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) of such number of shares of common stock, par value $0.001 per share (the “Company Common Stock”), of
the Company, and such number of shares of Company Common Stock issuable upon the exercise of outstanding options, as is indicated on the signature page of this Agreement. 
 C. In consideration of the execution of the Merger Agreement by Parent, the Stockholder (in his, her or its capacity as such) has, at the request of Parent, agreed, subject to the terms and conditions set
forth in this Agreement, to vote the Shares (as defined below) and such other shares of capital stock of the Company over which the Stockholder has or will acquire voting power, so as to facilitate consummation of the Merger. In addition, the
Stockholder understands and acknowledges that the Company and Parent are entitled to rely on (i) the truth and accuracy of the Stockholder’s representations contained herein and (ii) the Stockholder’s performance of the
obligations set forth herein. 
 NOW, THEREFORE, intending to be legally bound hereby, in consideration of the premises and the
covenants and agreements set forth in the Merger Agreement and in this Agreement, and other good and valuable consideration, the parties hereto hereby agree as follows: 
 1. Certain Definitions. Capitalized terms used but not defined herein shall have the respective meanings ascribed thereto in the Merger Agreement. For all purposes of and under this Agreement, the
following terms shall have the following respective meanings: 
 1.1 “Beneficially Own” or “Beneficial
Ownership” or “Beneficially Owned,” with respect to any securities, means having “beneficial ownership” of such securities as determined pursuant to Rule 13d-3 under the Exchange Act, including pursuant to any
Contract. A “Beneficial Owner” is a Person who Beneficially Owns securities. 
 1.2 “Expiration
Date” shall mean the earliest to occur of (i) such date and time as the Merger Agreement shall have been validly terminated pursuant to its terms or (ii) such date and time as the Merger shall become effective in accordance with
the terms and conditions set forth in the Merger Agreement. 
 1.3 “Securities” shall mean: (i) all
Shares; (ii) all options and other rights to acquire shares of Company Common Stock Beneficially Owned by the Stockholder as of the date of this Agreement, and (iii) all additional options and other rights to acquire shares of Company
Common Stock of which the Stockholder acquires Beneficial Ownership during the period commencing with the execution and delivery of this Agreement until the Expiration Date. 

 1.4 “Shares” shall mean: (i) all shares of Company Common Stock that
are issued and outstanding and Beneficially Owned by the Stockholder as of the date of this Agreement, and (ii) all additional shares of Company Common Stock that become issued and outstanding and of which the Stockholder acquires Beneficial
Ownership during the period commencing with the execution and delivery of this Agreement until the Expiration Date. 
 1.5 A
Person shall be deemed to have effected a “Transfer” of a security if such person directly or indirectly (i) sells, pledges, encumbers, grants an option with respect to, transfers or otherwise disposes of such security or any
interest therein (other than in connection with the Merger pursuant to the Merger Agreement), or (ii) enters into an agreement or commitment providing for the sale of, pledge of, encumbrance of, grant of an option with respect to, transfer of
or disposition of such security or any interest therein. 
 2. Transfer of Securities; Other Actions. 

2.1 No Transfer of Securities. The Stockholder hereby agrees that, at all times during the period commencing with the execution
and delivery of this Agreement until the Expiration Date, the Stockholder shall not cause or permit any Transfer of any of the Securities to be effected; provided, however, that nothing contained herein will be deemed to restrict the
ability of the Stockholder to (i) exercise, prior to the Expiration Date, any stock options or other compensatory equity grants of the Company held by the Stockholder, (ii) to Transfer a portion of the Shares acquired upon the exercise of
such stock options or other compensatory equity grants solely to cover withholding tax obligations and/or to cover the exercise price of such exercise, or (iii) transfer or otherwise dispose of Securities to any member of the Stockholder’s
immediate family, or to a trust for the benefit of the Stockholder or any member of the Stockholders’ immediate family; provided, further, that any transfer referred to in the foregoing clause (iii) shall be permitted only
if, as a precondition to such transfer, the transferee, whether an individual or trust, agrees to be bound by the terms of this Agreement and, if requested by Parent, to execute a Proxy (as hereinafter defined). 

2.2 No Transfer of Voting Rights. The Stockholder hereby agrees that, at all times commencing with the execution and delivery of
this Agreement until the Expiration Date, the Stockholder shall not deposit, or permit the deposit of, any Securities in a voting trust, grant any proxy in respect of the Shares, or enter into any voting agreement or similar Contract to vote or give
instructions with respect to the Shares (other than this Agreement and the Proxy) in contravention of the obligations of the Stockholder (including in any manner inconsistent with Section 3 below) under this Agreement with respect to any
of the Securities. 
 2.3 Other Actions. Commencing with the execution and delivery of this Agreement and expiring on the
Expiration Date, the Stockholder shall not, directly or indirectly, take any action (other than any action of the Stockholder, in such Stockholder’s capacity as a director or officer of the Company, in the exercise of such Stockholder’s
fiduciary duties with respect to an Alternative Transaction Proposal or Superior Proposal in compliance with the terms of the Merger Agreement) that would make any representation or warranty contained herein untrue or incorrect or have the effect of
impairing the ability of the Stockholder to perform its obligations under this Agreement. 

 3. Agreement to Vote Shares.  

3.1 Until the Expiration Date, at every meeting of the Company’s stockholders called, and at every adjournment or postponement
thereof, and on every action or approval by written consent of the Company’s stockholders with respect to any such meeting, the Stockholder shall vote (to the extent not voted by the person(s) appointed under the Proxy) the Shares: 

(a) in favor of the adoption of the Merger Agreement (as it may be amended from time to time) and any matter that would reasonably be
expected to facilitate the Merger; and 
 (b) against any of the following actions (other than those actions that relate to the
Merger and any other transactions contemplated by the Merger Agreement): (i) the approval of any proposal made in opposition to, or in competition with, the Merger or any other transactions contemplated by the Merger Agreement, (ii) any
Alternative Transaction Proposal, and (iii) any other action that is intended, or would reasonably be expected to, impede, interfere with, delay, postpone or adversely affect the Merger or any other transaction contemplated by the Merger
Agreement. 
 3.2 If a meeting of the holders of shares of Company Common Stock is held, the Stockholder shall, or shall cause
the holder of record on any applicable record date to, appear at such meeting or otherwise cause the Shares to be counted as present thereat for purposes of establishing a quorum. Except as set forth in Section 3.1 and the Proxy, nothing
in this Agreement shall limit the right of the Stockholder to vote in favor of, against or abstain with respect to any matter presented to the Company’s stockholders, including in connection with the election of directors proposed by the
Company or Parent or Merger Sub or by a third party not in connection with an Alternative Transaction Proposal proposed by such third party. 
 4. Irrevocable Proxy. Concurrently with the execution of this Agreement, Stockholder shall deliver to Parent a duly executed proxy in the form attached hereto as Exhibit A with respect
to the Shares (the “Proxy”), which Proxy is coupled with an interest, and, until the Expiration Date, shall be irrevocable to the fullest extent permitted by applicable law, with respect to each and every meeting of stockholders of
the Company or action or approval by written resolution or consent of stockholders of the Company with respect to the matters contemplated by Section 3.1 and the first sentence of Section 3.2 covering the total number of
Shares in respect of which the Stockholder is entitled to vote at any such meeting or in connection with any such written consent. Upon the execution of this Agreement by the Stockholder, (i) the Stockholder hereby revokes any and all prior
proxies (other than the Proxy) given by the Stockholder with respect to the subject matter contemplated by Section 3.1 and the first sentence of Section 3.2, and (ii) the Stockholder agrees to not grant any subsequent
proxies with respect to such subject matter, or enter into any agreement or understanding with any Person to vote or give instructions with respect to the Shares in any manner inconsistent with the terms of Section 3.1 and the first
sentence of Section 3.2, until immediately after the time of the Expiration Date. 
 5. Directors and
Officers. Notwithstanding any provision of this Agreement to the contrary, nothing in this Agreement shall (or require Stockholder to attempt to) limit or restrict Stockholder, or any designee of Stockholder, who is a director or officer of the
Company from acting in such capacity or voting in such Person’s sole discretion on any matter (it being understood that this Agreement shall apply to Stockholder solely in Stockholder’s capacity as a holder of shares of Company Common
Stock and/or holder of options to purchase shares of Company Common Stock). 

 6. Representations and Warranties of the Stockholder. The Stockholder hereby
represents and warrants to Parent that: 
 6.1 Power; Binding Agreement. The Stockholder has full power, capacity and
authority to execute and deliver this Agreement and the Proxy, to perform the Stockholder’s obligations hereunder and to consummate the transactions contemplated hereby. The execution, delivery and performance by the Stockholder of this
Agreement, the performance by the Stockholder of his, her or its obligations hereunder and the consummation by the Stockholder of the transactions contemplated hereby have been duly and validly authorized by all necessary action, if any, on the part
of the Stockholder and no other actions or proceedings on the part of the Stockholder are necessary to authorize the execution and delivery by it of this Agreement or the Proxy, the performance by the Stockholder of its obligations hereunder or
thereunder or the consummation by the Stockholder of the transactions contemplated hereby or thereby. This Agreement and the Proxy have been duly executed and delivered by the Stockholder, and, assuming this Agreement constitutes a valid and binding
obligation of Parent, constitute a valid and binding obligation of the Stockholder, enforceable against the Stockholder in accordance with their terms except as the same may be limited by bankruptcy, insolvency, reorganization, moratorium or similar
Laws now or hereafter in effect relating to creditors’ rights generally and subject to general principles of equity. 
 6.2
No Conflicts. No filing with, and no permit, authorization, consent, or approval of, any Governmental Entity is necessary for the execution by the Stockholder of this Agreement and the Proxy, the performance by the Stockholder of his, her or
its obligations hereunder and thereunder and the consummation by the Stockholder of the transactions contemplated hereby and thereby. None of the execution and delivery by the Stockholder of this Agreement or the Proxy, the performance by the
Stockholder of its obligations hereunder or thereunder or the consummation by the Stockholder of the transactions contemplated hereby or thereby will (i) conflict with or result in any breach of any organizational documents applicable to the
Stockholder, (ii) result in a violation or breach of, or constitute (with or without notice or lapse of time or both) a default (or give rise to any third party right of termination, cancellation, material modification or acceleration) under
any of the terms, conditions or provisions of any Contract or obligation of any kind to which the Stockholder is a party or by which the Stockholder or any of the Stockholder’s properties or assets may be bound, or (iii) violate any Legal
Requirements applicable to the Stockholder or any of the Stockholder’s properties or assets, except for such conflicts, breaches, violations or defaults that would not, individually or in the aggregate, prevent or delay consummation of the
Merger and the transactions contemplated by the Merger Agreement and this Agreement or otherwise prevent or delay the Stockholder from performing his, her or its obligations under this Agreement. 

6.3 Ownership of Shares. The Stockholder (i) is the Beneficial Owner of the Securities as indicated on the signature page of
this Agreement, all of which are free and clear of any Liens (except any Liens arising hereunder), and (ii) as of the date hereof, does not own, beneficially or otherwise, any shares of Company Common Stock (including options to purchase shares
of Company Common Stock and shares of Company Common Stock issuable upon the exercise of such options) other than as indicated on the signature page of this Agreement. The Securities are and will be at all times up until the Expiration Date free and
clear of any Liens, pledges, options, rights of first refusal, co-sale rights, agreements, limitations on the Stockholder’s voting rights and other encumbrances of any nature that would adversely affect the Merger or the exercise or fulfillment
of the rights and obligations of the Company under the Merger Agreement or of the parties to this Agreement. The Stockholder’s principal residence or place of business is set forth on the signature page hereto. 

6.4 Voting Power. The Stockholder has sole voting power, sole power of disposition, sole power to issue instructions with respect
to the matters set forth herein, and sole power to agree to all of the matters set forth in this Agreement, in each case with respect to all of the Shares, with no limitations, qualifications or restrictions on such rights, subject to applicable
federal securities laws and the terms of this Agreement. 

 6.5 No Finder’s Fees. No broker, investment banker, financial advisor or other
person is entitled to any broker’s, finder’s, financial adviser’s or other similar fee or commission in connection with the transactions contemplated by the Merger Agreement or this Agreement based upon arrangements made by or on
behalf of the Stockholder. 
 7. Representations and Warranties of Parent. Parent hereby represents and warrants to
Stockholder that: 
 7.1 Power; Binding Agreement. Parent has full power, capacity and authority to execute and deliver
this Agreement, to perform Parent’s obligations hereunder and to consummate the transactions contemplated hereby. The execution, delivery and performance by Parent of this Agreement, the performance by Parent of its obligations hereunder and
the consummation by Parent of the transactions contemplated hereby have been duly and validly authorized by all necessary action, if any, on the part of Parent and no other actions or proceedings on the part of Parent are necessary to authorize the
execution and delivery by it of this Agreement, the performance by Parent of its obligations hereunder or the consummation by Parent of the transactions contemplated hereby. This Agreement has been duly executed and delivered by Parent, and,
assuming this Agreement constitutes a valid and binding obligation of the Stockholder, constitutes a valid and binding obligation of Parent, enforceable against Parent in accordance with its terms except as the same may be limited by bankruptcy,
insolvency, reorganization, moratorium or similar Laws now or hereafter in effect relating to creditors’ rights generally and subject to general principles of equity. 
 7.2 No Conflicts. No filing with, and no permit, authorization, consent, or approval of, any Governmental Entity is necessary for the execution by Parent of this Agreement, the performance by
Parent of its obligations hereunder and the consummation by Parent of the transactions contemplated hereby. None of the execution and delivery by Parent of this Agreement, the performance by Parent of its obligations hereunder or the consummation by
Parent of the transactions contemplated hereby will (i) conflict with or result in any breach of any organizational documents applicable to Parent, (ii) result in a violation or breach of, or constitute (with or without notice or lapse of
time or both) a default (or give rise to any third party right of termination, cancellation, material modification or acceleration) under any of the terms, conditions or provisions of any Contract or obligation of any kind to which Parent is a party
or by which Parent or any of Parent’s properties or assets may be bound, or (iii) violate any Legal Requirements applicable to Parent or any of Parent’s properties or assets, except for such conflicts, breaches, violations or defaults
that would not, individually or in the aggregate, prevent or delay consummation of the Merger and the transactions contemplated by the Merger Agreement and this Agreement or otherwise prevent or delay Parent from performing its obligations under
this Agreement. 
 8. No Solicitation; Notification. Until the Expiration Date, the Stockholder, in his, her or its
capacity as a stockholder of the Company, shall not, and shall not authorize, knowingly encourage or permit any person or entity on the Stockholder’s behalf to, directly or indirectly, take any action that would, or would reasonably be expected
to, result in the violation by the Company of Section 6.4 (Alternative Transaction Proposals) of the Merger Agreement; provided that if the Stockholder is a director or officer of the Company, nothing herein shall prevent the
Stockholder from taking any action solely in such Stockholder’s capacity as a director or officer of the Company in the exercise of such director’s or officer’s fiduciary duties, including with respect to an Alternative Transaction
Proposal or Superior Proposal in compliance with the terms of the Merger Agreement. Without limiting the generality of the foregoing, the Stockholder acknowledges and hereby agrees that any violation of the restrictions set forth in this
Section 8 by the Stockholder or any of its Representatives shall be deemed to be a breach of this Agreement by the Stockholder. The Stockholder shall not enter into any letter of intent or similar document or any Contract contemplating
or otherwise relating to an Acquisition Proposal unless and until this Agreement is terminated pursuant to its terms. 

 9. Disclosure. Subject to reasonable prior notice and approval of the Stockholder
(which shall not be unreasonably withheld or delayed), the Stockholder shall permit and hereby authorizes Parent to publish and disclose in all documents and schedules filed with the SEC, and any press release or other disclosure document that
Parent determines to be necessary or desirable in connection with the Merger and any transactions related to thereto, the Stockholder’s identity and ownership of Shares and the nature of the Stockholder’s commitments, arrangements and
understandings under this Agreement. 
 10. Dissenters’ Rights. The Stockholder agrees not to exercise any rights of
appraisal or any dissenters’ rights that Stockholder may have (whether under applicable law or otherwise) or could potentially have or acquire in connection with the Merger. 

11. Further Assurances. Subject to the terms and conditions of this Agreement, until the Expiration Date, the Stockholder shall
use commercially reasonable efforts to take, or cause to be taken, all actions, and to do, or cause to be done, all things necessary to fulfill Stockholder’s obligations under this Agreement. Subject to the terms and conditions of this
Agreement, until the Expiration Date, the Stockholder, in the Stockholder’s capacity as a holder of shares of Company Common Stock, shall at all times publicly support the Merger and other transactions contemplated by the Merger Agreement;
provided, however, that the foregoing shall in no event require the Stockholder to make any public statements regarding the Merger and other transactions contemplated by the Merger Agreement; provided further, however,
that if the Stockholder is a director or officer of the Company, nothing herein shall prevent the Stockholder from making any public statement solely in such Stockholder’s capacity as a director or officer of the Company in the exercise of such
director’s or officer’s fiduciary duties, including with respect to an Alternative Transaction Proposal or Superior Proposal in compliance with the terms of the Merger Agreement. 

12. Termination. This Agreement and the Proxy shall automatically terminate and shall have no further force or effect as of the
Expiration Date. Notwithstanding the foregoing, nothing set forth in this Section 12 or elsewhere in this Agreement shall relieve either party hereto from any liability, or otherwise limit the liability of either party hereto, for any
breach of this Agreement. 
 13. Miscellaneous. 
 13.1 Waiver. At any time and from time to time prior to the Effective Time, any party or parties hereto may, to the extent legally allowed and except as otherwise set forth herein, (a) extend
the required time for the performance of any of the obligations or other acts of the other party or parties hereto, as applicable, (b) waive any inaccuracies in the representations and warranties made to such party or parties hereto contained
herein or in any document delivered pursuant hereto and (c) waive compliance with any of the agreements or conditions for the benefit of such party or parties hereto contained herein. Any agreement on the part of a party or parties hereto to
any such extension or waiver shall be valid only if set forth in an instrument in writing signed on behalf of such party or parties, as applicable. Any delay in exercising any right under this Agreement shall not constitute a waiver of such right.

 13.2 Severability. If any term or other provision of this Agreement is invalid, illegal or incapable of being enforced
by any Legal Requirement, or public policy, all other conditions and provisions of this Agreement shall nevertheless remain in full force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected
in any manner adverse to any party. Upon such determination that any term or other provision is invalid, illegal or incapable of being enforced, the parties hereto shall negotiate in good faith to modify this Agreement so as to effect the original
intent of the parties as closely as possible in an acceptable manner to the end that the transactions contemplated hereby are fulfilled to the fullest extent possible. 

 13.3 Binding Effect; Assignment. This Agreement and all of the terms and provisions
hereof shall be binding upon, and inure to the benefit of, the parties hereto and their respective successors and permitted assigns, but, except as otherwise specifically provided herein, neither this Agreement nor any of the rights, interests or
obligations of any party hereof may be assigned to any other Person (other than to Merger Sub by Parent) without the prior written consent of the other parties hereto. 
 13.4 Amendments. This Agreement may not be modified, amended, altered or supplemented, except upon the execution and delivery of a written agreement executed by each of the parties hereto.

 13.5 Specific Performance; Injunctive Relief. The parties hereto acknowledge that the other parties hereto shall be
irreparably harmed and that there shall be no adequate remedy at law for a violation of any of the covenants or agreements of the other parties set forth herein. Therefore, it is agreed that, in addition to any other remedies that may be available
to a party upon any such violation, the parties hereto shall have the right to enforce such covenants and agreements by specific performance, injunctive relief or by any other means available to such party at law or in equity. 

13.6 Governing Law. This Agreement shall be governed by, and construed in accordance with, the laws of the State of Delaware.

 13.7 Submission to Jurisdiction. In any action or proceeding between any of the parties arising out of or relating to
this Agreement or any of the transactions contemplated by this Agreement, each of the parties hereto: (a) irrevocably and unconditionally consents and submits, for itself and its property, to the exclusive jurisdiction and venue of the Court of
Chancery of the State of Delaware (or, in the case of any claim as to which the federal courts have exclusive subject matter jurisdiction, the Federal court of the United States of America, sitting in Delaware); (b) agrees that all claims in
respect of such action or proceeding must be commenced, and may be heard and determined, exclusively in the Court of Chancery of the State of Delaware (or, if applicable, such Federal court); (c) waives, to the fullest extent it may legally and
effectively do so, any objection which it may now or hereafter have to the laying of venue of any such action or proceeding in the Court of Chancery of the State of Delaware (and, if applicable, such Federal court); and (d) waives, to the
fullest extent permitted by law, the defense of an inconvenient forum to the maintenance of such action or proceeding in the Court of Chancery of the State of Delaware (or, if applicable, such Federal court). Each of the parties hereto agrees that a
final judgment in any such action or proceeding and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law. Each party to this Agreement irrevocably consents to service of process in the manner provided
for notices in Section 13.11. Nothing in this Agreement shall affect the right of any party to this Agreement to serve process in any other manner permitted by law. 

13.8 WAIVER OF JURY TRIAL. EACH PARTY HERETO ACKNOWLEDGES AND AGREES THAT ANY CONTROVERSY WHICH MAY ARISE UNDER THIS
AGREEMENT IS LIKELY TO INVOLVE COMPLICATED AND DIFFICULT ISSUES, AND THEREFORE EACH SUCH PARTY HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT SUCH PARTY MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING
OUT OF OR RELATING TO THIS AGREEMENT, OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT. EACH PARTY CERTIFIES AND ACKNOWLEDGES THAT (A) NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH
OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER, (B) EACH PARTY UNDERSTANDS AND HAS CONSIDERED THE IMPLICATIONS OF THIS WAIVER, (C) EACH PARTY MAKES THIS WAIVER VOLUNTARILY AND (D) EACH PARTY
HAS BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION 13.8. 

 13.9 Rules of Construction. The parties hereto agree that they have been represented
by counsel during the negotiation and execution of this Agreement, or have had the time and opportunity to seek counsel and have determined not to do so, and, therefore, waive the application of any Legal Requirement providing that ambiguities in an
agreement or other document will be construed against the party drafting such agreement or document. 
 13.10 Entire
Agreement. This Agreement and the other agreements referred to in this Agreement constitutes the entire agreement and supersedes all prior agreements and understandings, both written and oral, between the parties, or any of them, with respect to
the subject matter hereof. 
 13.11 Notices. All notices and other communications given or made pursuant hereto shall be
in writing and shall be deemed to have been duly given or made if and when delivered personally or by overnight courier to the parties at the following addresses or sent by electronic transmission, with confirmation received, to the telecopy numbers
specified below (or at such other address or telecopy number for a party as shall be specified by like notice): 
  

			
	If to Parent:	  	Nuance Communications, Inc.
		  	1 Wayside Road
		  	Burlington, MA 01803
		  	Attention:  Senior Vice President Corporate Development
		
		  	and:
		
		  	Wilson Sonsini Goodrich & Rosati
		  	Professional Corporation
		  	1700 K Street NW
		  	Washington, D.C. 20006-3817
		  	Attention:        Robert D. Sanchez, Esq.
		
	If to Stockholder:	  	To the address for notice set forth on the signature page hereof.

 Any such notice or communication shall be deemed to have been delivered and received (i) in the case of personal
delivery, on the date of such delivery, (ii) in the case of facsimile, on the date sent if confirmation of receipt is received and such notice is also promptly mailed by registered or certified mail (return receipt requested), (iii) in the
case of a nationally-recognized overnight courier in circumstances under which such courier guarantees next Business Day delivery, on the next Business Day after the date when sent and (iv) in the case of mailing, on the third
(3rd) Business Day following that on which the piece of mail containing such communication is posted. 
 13.12 No Third
Party Beneficiaries. This Agreement is not intended to confer upon any person other than the parties hereto any rights or remedies hereunder. 
 13.13 Interpretation. 
 (a) Whenever the words “include,”
“includes” or “including” are used in this Agreement they shall be deemed to be followed by the words “without limitation.” As used in this Agreement, the term “affiliate” shall have the meaning set forth in
Rule 12b-2 promulgated under the Exchange Act. 

 (b) The article and section headings contained in this Agreement are solely for the purpose
of reference, are not part of the agreement of the parties hereto and shall not in any way affect the meaning or interpretation of this Agreement. 
 13.14 Expenses. All costs and expenses incurred in connection with this Agreement and the transactions contemplated hereby shall be paid by the party incurring the expenses. 

13.15 Counterparts. This Agreement may be executed in one or more counterparts, all of which shall be considered one and the same
agreement and shall become effective when one or more counterparts have been signed by each of the parties and delivered to the other party, it being understood that all parties need not sign the same counterpart. The obligations of the Stockholder
in this Agreement shall not be effective or binding upon the Stockholder until immediately after such time as the Merger Agreement is executed and delivered by the Company, Parent and Merger Sub. 

[Remainder of Page Intentionally Left Blank] 

 IN WITNESS WHEREOF, the undersigned have caused this Agreement to be duly executed as of the
date first written above. 
  

									
	NUANCE COMMUNICATIONS, INC.:	 		 	STOCKHOLDER:
					
	By:	 	  
	 		 	By:	 	  

					
	Name:	 	  
	 		 	Name:	 	  

					
	Title:	 	  
	 		 	Title:	 	  

				
		 		 		 	  

				
		 		 		 	  

		 		 		 	Print Address
				
		 		 		 	  

		 		 		 	Facsimile No.
				
		 		 		 	Shares beneficially owned:
				
		 		 		 	             shares of Company Common Stock
				
		 		 		 	             shares of Company Common Stock issuable upon the exercise of outstanding options or other
rights

 (Signature page to Voting Agreement) 

 EXHIBIT A 

IRREVOCABLE PROXY 
 The undersigned stockholder (“Stockholder”) of Ditech Networks, Inc., a Delaware corporation (the “Company”), hereby irrevocably (to the fullest extent permitted by law)
appoints Mr. PAUL A. RICCI AND Mr. THOMAS L. BEAUDOIN of Nuance Communications, Inc., a Delaware Corporation (“Parent”), and each of them, as the sole and exclusive attorneys and proxies of the undersigned, with
full power of substitution and resubstitution, to vote and exercise all voting and related rights (to the full extent that the undersigned is entitled to do so) with respect to all of the Shares in accordance with the terms of this Irrevocable Proxy
until the Expiration Date. Upon Stockholder’s execution of this Irrevocable Proxy, (i) the Stockholder hereby revokes any and all prior proxies (other than this Irrevocable Proxy) given by the Stockholder with respect to the subject matter
contemplated by Section 3.1 and the first sentence of Section 3.2 of the Voting Agreement, and (ii) the Stockholder agrees to not grant any subsequent proxies with respect to such subject matter, or enter into any
agreement or understanding with any Person to vote or give instructions with respect to the Shares in any manner inconsistent with the terms of Section 3.1 and the first sentence of Section 3.2 of the Voting Agreement, until
immediately after the time of the Expiration Date. 
 This Irrevocable Proxy is irrevocable to the fullest extent permitted by
law, is coupled with an interest and is granted pursuant to that certain Voting Agreement of even date herewith by and among Parent and Stockholder (the “Voting Agreement”), and is granted in consideration of Parent entering into
that certain Agreement and Plan of Merger of even date herewith (the “Merger Agreement”), among Parent, Diamond Acquisition Corporation, a Delaware corporation and wholly owned subsidiary of Parent (“Merger Sub”),
and the Company. The Merger Agreement provides for, among other things, the merger of Merger Sub with and into the Company, pursuant to which all outstanding shares of capital stock of the Company will be converted into the right to receive the
consideration set forth in the Merger Agreement. Unless otherwise defined herein, all capitalized terms shall have the meanings ascribed to them in the Voting Agreement. 
 The attorneys and proxies named above, and each of them, are hereby authorized and empowered by Stockholder, at any time prior to the Expiration Date, to act as the undersigned’s attorney and proxy
to vote the Shares, and to exercise all voting, consent and similar rights of Stockholder with respect to the Shares (including, without limitation, the power to execute and deliver written consents) at every annual, special, adjourned or postponed
meeting of stockholders of the Company and in every written consent in lieu of such meeting: (i) in favor of the adoption of the Merger Agreement (as it may be amended from time to time) and any matter that would reasonably be expected to
facilitate the Merger; and (ii) against any of the following actions (other than those actions that relate to the Merger and any other transactions contemplated by the Merger Agreement): (a) the approval of any proposal made in opposition
to, or in competition with, the Merger or any other transactions contemplated by the Merger Agreement, (b) any Alternative Transaction Proposal, and (c) any other action that is intended, or would reasonably be expected to, impede,
interfere with, delay, postpone or adversely affect the Merger or any other transaction contemplated by the Merger Agreement. Except as set forth immediately above, nothing in this Irrevocable Proxy shall limit the right of the Stockholder to vote
in favor of, against or abstain with respect to any matter presented to the Company’s stockholders, including in connection with the election of directors proposed by the Company or Parent or Merger Sub or by a third party not in connection
with an Alternative Transaction Proposal proposed by such third party 
 The attorneys and proxies named above may not exercise
this Irrevocable Proxy on any other matter except as provided herein. 

 Any obligation of Stockholder hereunder shall be binding upon the successors and assigns of
Stockholder. 
 This Irrevocable Proxy shall automatically terminate, and be of no further force and effect, upon the Expiration
Date. 
 Dated: September 17, 2012 
  

			
	STOCKHOLDER:
	
	  

	(Name of Entity, if an entity)
		
	By:	 	  

		
	Name:	 	  

		
	Title:	 	  

 (Signature Page to Irrevocable Proxy)Identity Protection Service Provider Agreement

 Exhibit 10.10 
 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE
BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 
 IDENTITY CHEK® Service Alerts 

Identity Protection Service Provider Agreement 

This Identity Protection Service Provider Agreement (together with any Exhibits attached hereto or incorporated into
this document, this “Agreement”) is entered into as of July 29, 2011 (the “Effective Date”) by and between Early Warning Services, LLC (“Early Warning”), a Delaware limited liability company, having a principal
place of business at 16552 N. 90th Street, Suite 100,
Scottsdale, Arizona 85260, and LifeLock, Inc., a Delaware corporation, having a principal place of business at 60 East Rio Salado Parkway, Suite 400, Tempe, Arizona 85281 (“Service Provider”). 

RECITALS 

WHEREAS, Early Warning offers a suite of services to help prevent fraud, reduce losses, and protect consumers, including without
limitation the Alert Services (as defined below) (“EWS Services”); 
 WHEREAS, Service Provider provides consumer
identity protection and credit monitoring services to help protect consumers; 
 WHEREAS, Service Provider desires to market,
directly and indirectly through Channel Partners (as defined below), certain alerts generated from data gathered through the EWS Services pursuant to the terms and conditions set forth in this Agreement; 

NOW, THEREFORE, in consideration of the good and valuable consideration, the receipt and adequacy of which is acknowledged, Early Warning
and Service Provider (individually a “Party” and collectively the “Parties”) hereby agree as follows: 

AGREEMENT 
  

	1.	Definitions 

  

	 	1.1	 “Alert Services” means the IDENTITY CHEK® Service Alert services that are generated by comparing a Subscriber’s personal information against information contained in the National Shared Database and that
are provided pursuant to this Agreement and the Documentation. 

  

	 	1.2	“Branding Guidelines” means the guidelines describing the proper use of the Early Warning Marks in the marketing of the Alert Services, which may be amended
or supplemented from time to time by Early Warning. 

  

	 	1.3	“Channel Partner” means (a) any Current Channel Partner, and (b) any Future Channel Partner. Channel Partner shall not include, without Early
Warning’s prior written consent, which shall not be unreasonably withheld or delayed, [****], and any subsidiary, affiliate, or successor entities of the companies listed above. For purposes of this definition, “affiliate” shall mean
any entity directly or indirectly controlled by, controlling or under common control with the provider in question, where “control” means the possession, direct or indirect, of the power to direct or cause the direction of the management
and policies of an individual, corporation or other legal entity, whether through the ownership of voting securities, by contract or otherwise. 

  

	 	1.4	“Channel Partner Portal” means an interface provided to Subscribers by a Channel Partner through which the LifeLock Alerts are accessed by Subscribers that
does not allow Channel Partner to review or access the Alert Services. 

  

	 	1.5	“Channel Partner Subscriber Agreement” means any agreement entered into directly between a Subscriber and a Channel Partner under which access to the Service
Provider Services is granted to a Subscriber, including without limitation access to the LifeLock Alerts via such means as Service Provider elects from time to time to employ. 

  

							
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	 	1.6	“Current Channel Partner” means any third party with which Service Provider has a contractual relationship as of the Effective Date, that permits such third
party to market and/or resell the Service Provider Services, including the LifeLock Alerts, to current and potential Subscribers directly or indirectly. 

  

	 	1.7	“Direct Subscriber Agreement” means any agreement entered into directly between Service Provider and a Subscriber under which access to the Service Provider
Services is granted to a Subscriber by Service Provider, including without limitation access to the LifeLock Alerts via such means as Service Provider elects from time to time to employ. 

 

	 	1.8	“Documentation” means users’ manuals, information required for installation on all applicable hardware, operating systems and integration with other
applications or system software, lists of programs, jobs, transactions, files, and system elements with description and layout. 

  

	 	1.9	“Early Warning Marks” means the Early Warning name, trademarks, services marks and logos. 

 

	 	1.10	“EWS Alert” means the Subscriber-related information that is transmitted from Early Warning to Service Provider pursuant to the Documentation as part of the
Alert Services. 

  

	 	1.11	“EWS Customer” means any third party that inquires into the EWS Services and provides consumer identity risk events to be included in the EWS Services and
National Shared Database through an agreement with Early Warning. 

  

	 	1.12	“Financial Services Organization” means an entity that provides banking, insurance and/or investment products and services and is regulated by one or more of
the following entities: Office of the Comptroller of the Currency (OCC), Office of Thrift Supervision (OTS), National Credit Union Association (NCUA), Securities and Exchange Commission (SEC), Financial Industry Regulatory Authority (FINRA), Federal
Reserve (Fed), Federal Deposit Insurance Corporation (FDIC) or a state banking department. 

  

	 	1.13	“FSO Subscribers” means any Subscriber who receives Service Provider Services through such Subscriber’s relationship with a Financial Service
Organization. 

  

	 	1.14	“Future Channel Partner” means any third party with which Service Provider, after the Effective Date, enters into a contractual relationship that permits such
third party to market and/or resell the Service Provider Services, including the LifeLock Alerts, directly or indirectly through another Channel Partner to current and potential Subscribers; provided, however, the parties agree (i) that ten
(10) business days prior to any third party whose primary business is the [****] becoming a Future Channel Partner Service Provider shall provide Early Warning with written notice of the name of such prospective Future Channel Partner (the
“FCP Notice”), and (ii) that Early Warning shall have seven business days following the date of the FCP Notice to approve that such prospective Future Channel Partner can market and/or resell the LifeLock Alerts, which approval shall
not be unreasonably withheld, conditioned, or delayed, and Early Warning’s failure to respond to Service Provider within such seven-day period shall be deemed approval on the eighth business day. For clarification purposes, the parties agree
that the preceding FCP Notice and approval process described above shall not apply to (a) [****] and (b) Future Channel Partners that are [****] that would not market and/or resell LifeLock Alerts on a stand-alone basis. Provided, further,
the parties agree that Future Channel Partners shall not include, only with respect to the marketing and/or resale of the Alert Services on a stand-alone basis, [****], and any subsidiary, affiliate, or successor entities of the companies listed
above. For purposes of this definition, “affiliate” shall mean any entity directly or indirectly controlled by, controlling or under common control with the provider in question, where “control” means the possession, direct or
indirect, of the power to direct or cause the direction of the management and policies of an individual, corporation or other legal entity, whether through the ownership of voting securities, by contract or otherwise. 

  

							
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	 	1.15	“LifeLock Alert” means information that is made accessible to a Subscriber by Service Provider indicating that data in the Subscriber Data matched data
generated by the Alert Services, which LifeLock Alerts may be integrated into a bundle of other Service Provider Services or may be offered on a stand-alone basis by Service Provider, via such means as Service Provider elects from time to time to
employ. 

  

	 	1.16	“National Shared Database” means the collection of data contributed by EWS Customers that is used for the provision of the EWS Services.

  

	 	1.17	“Representatives” means a Party’s directors, officers, employees, contractors, attorneys, auditors, and accountants. 

 

	 	1.18	“Service Provider Services” means all identity protection and credit monitoring services that Service Provider offers to Subscribers, including LifeLock
Alerts, whether offered by Service Provider as part of a bundle of services or as a stand-alone service accessed via Service Provider’s portals or Channel Partner Portals, as determined by Service Provider in its sole and absolute discretion.

  

	 	1.19	“Subscriber” means any consumer to whom Service Provider provides access to the LifeLock Alerts via such means as Service Provider elects from time to
time to employ, whether such Subscriber completed enrollment for and activation of the Service Provider Services pursuant to a Direct Subscriber Agreement or a Channel Partner Subscriber Agreement. 

 

	 	1.20	“Subscriber Agreements” mean the Direct Subscriber Agreements and the Channel Partner Subscriber Agreements. 

 

	 	1.21	“Subscriber Base” means each and every Subscriber. 

  

	 	1.22	“Subscriber Data” means the complete and accurate data elements described in the Documentation regarding the Subscriber Base. 

 

	2.	Integration; Processing Subscriber Data and EWS Alerts. 

  

	 	2.1	Relationship Managers and Quarterly Meetings. Each Party will name one of its employees as the primary liaison with the other Party (each, a “Relationship
Manager”). The Relationship Managers will serve as the Parties’ points of contact. Each Party may change its Relationship Manager upon prompt written notice to the other Party. The Parties shall meet quarterly either in person or via
teleconference. 

  

	 	2.2	Integration with Alert Services. 

  

	 	2.2.1	Documentation. In addition to the requirements set forth in this Agreement, Service Provider shall comply with the requirements set forth in the Documentation,
as amended by Early Warning from time to time to address changes in technical requirements (including, but not limited to changes to file formats) that are needed for Service Provider to continue to access the Alert Services or to utilize new
options or features of the Alert Services. Amendments to the Documentation shall be communicated to Service Provider sixty (60) days prior to the effective date of such amendment. Any amendment to Documentation that will require Service
Provider to make technological changes, or otherwise will require changes to Service Provider’s systems and operations, shall become effective no fewer than ninety (90) days from the date of such amendment. However, Early Warning may amend
the Documentation 

  

							
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 

	 	immediately upon written notice to Service Provider to the extent such amendment is reasonably necessary to ensure compliance with applicable laws or to address
significant operational or security issues. In the event of any such required amendments described in the preceding sentence, Early Warning shall use commercially reasonable efforts to provide advance notice to Service Provider and to work with
Service Provider to make any required technological changes to Service Provider’s systems and operations. 

  

	 	2.2.2	Set-up. Early Warning will provide Service Provider with descriptive, training and instructive materials describing the function, features, operation and use of
the Alert Services, including the Documentation. Early Warning will promptly provide reasonable technical assistance to Service Provider Representatives with respect to Service Provider’s access to the Alert Services, including implementation
and testing support, during each phase of development and final end-to-end integration and acceptance testing. Each Party shall provide all necessary equipment and complete all tasks required of it, as specified in the Agreement and applicable
Documentation, to make the Alert Services accessible to Service Provider, including without limitation: (a) implementing any required interfaces between Early Warning’s systems used to provide the Alert Services (the “System”)
and Service Provider’s systems, (b) assigning all security access, passwords and user IDs necessary to access the System to receive the Alert Services, and (C) preparing data, as described in this Agreement, for use on or with the
System. 

  

	 	2.2.3	Acceptance Testing. Early Warning shall make the Alert Services available to Service Provider for acceptance testing no later than August 20, 2011.
Service Provider shall have seventy-five (75) days after the date on which the Alert Services are made available to determine if the Alert Services comply in all material respects with the Documentation. If the Alert Services do not comply in
all material respects with the Documentation, Early Warning shall correct any such failure to comply promptly. 

  

	 	2.2.4	Telecommunications. [****] 

  

	 	2.2.5	[****]. If Service Provider requests an update to the [****] that would affect Early Warning, Service Provider shall provide Early Warning advance notification
in the form of a change request. Early Warning and Service Provider shall negotiate in good faith to determine whether the update is required and the related implementation timeframe, if any. 

 

	 	2.3	Transmission of Subscriber Data. Upon completion of the Acceptance Testing set forth in Section 2.2.3 above, Service Provider shall transmit Subscriber Data
to Early Warning pursuant to the applicable Documentation for the purpose of Early Warning providing the Alert Services; provided, however, that Service Provider shall not incur any Fees until the earlier of a) the date on which Service Provider
begins to provide access to LifeLock Alerts to Subscribers, and b) November 1, 2011 (the “Deadline Date”); provided, however, that if Early Warning fails to make the Alert Services available to Service Provider for acceptance testing by
August 20, 2011 as set forth in Section 2.2.3, the Deadline Date shall be extended one day, beginning August 21, 2011, for each day that the Alert Services are unavailable to Service Provider for acceptance testing; by way of example only, if
the Alert Services are not available to Service Provider for acceptance testing until August 26, 2001, the Deadline Date shall be extended five (5) days to November 6, 2011. Notwithstanding the foregoing, under no circumstances shall the
Deadline Date extend beyond November 30, 2011. The date on which Fees are first incurred shall be called the “Launch Date”. In addition, Service Provider shall transmit all 

  

							
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changes to Subscriber Data, including Subscribers who have cancelled or added their membership to a Service Provider Service that includes the LifeLock Alerts, on a daily basis to Early Warning
pursuant to the applicable Documentation. Service Provider shall be responsible for ensuring the accurate, complete, and timely transmission of Subscriber Data to Early Warning. Service Provider represents and warrants to Early Warning that Service
Provider has provided to or obtained from Subscribers all disclosures, notices, opt-outs, opt-ins or consents required under applicable law with respect to any Subscriber Data delivered, transmitted or disclosed in any fashion to Early Warning under
this Agreement. 

  

	 	2.4	Periodic Analysis. Upon the Effective Date and thereafter upon Service Provider’s reasonable written request, Early Warning will provide sample output data
from Alert Services solely for Service Provider’s use in determining how to bundle the Alert Services with the Service Provider Services and to conduct functional integration testing. Upon such request, Early Warning shall provide to Service
Provider no more frequently than one (1) time each six (6) months, an analysis of Subscriber Data describing risks, trends, and insights (“Periodic Analysis”). Each Periodic Analysis may be used, in Service Provider’s sole
and absolute discretion, in support of Service Provider’s marketing efforts related to the Service Provider Services and also as necessary or desirable under applicable laws. The Periodic Analysis shall be derived solely from [****] and shall
not require external research. Although the Periodic Analysis may be used to improve Service Provider’s marketing efforts, the Periodic Analysis shall be considered Early Warning’s Confidential Information. 

 

	 	2.5	Generation of EWS Alerts. Early Warning will process the Subscriber Data through the applicable Alert Services pursuant to the Documentation. An EWS Alert
indicates that one of the events described in this subsection has occurred. The fees in Exhibit B set forth the applicable charges for EWS Alerts of the types set forth below. If Early Warning and Service Provider mutually agree to add additional
types of events in addition to those listed below, including without limitation [****], to the EWS Alerts in the future, the parties shall amend this Section 2.5 and Exhibit B accordingly. EWS Alerts are generated when any of the following
events occurs using a Subscriber’s personal information: 

  

	 	2.5.1	an attempt to open a demand deposit account has been made; 

  

	 	2.5.2	a demand deposit account has been opened; 

  

	 	2.5.3	a change to an existing demand deposit account have been made; or 

  

	 	2.5.4	an attempt to open a credit card account has been made. 

  

	 	2.6	Transmission of EWS Alerts to Service Provider. Early Warning shall send EWS Alerts to Service Provider pursuant to the applicable Documentation and Exhibit A.

  

	 	2.7	Communication of LifeLock Alerts to Subscribers. Service Provider shall make an attempt to transmit each LifeLock Alert to the applicable Subscriber within
[****] following receipt from Early Warning. Service Provider shall include in the Direct Subscriber Agreement, and, as appropriate, cause to be included in the Channel Partner Subscriber Agreement, language indicating that the LifeLock Alert was
provided at the Subscriber’s request in accordance with service terms and conditions that authorize Service Provider to obtain this information on the Subscriber’s behalf. 

 

	 	2.8	Access to Alert Services. Service Provider shall use the Alert Services solely for requesting EWS Alerts on behalf of, and making LifeLock Alerts available to,
Subscribers as set forth in this Agreement. Service Provider shall not distribute, transmit, disseminate, or disclose, in any form or by any means, EWS Alerts or LifeLock Alerts, or any part thereof, to any unauthorized person or entity, or sell,
resell, sublicense, or otherwise transfer EWS Alerts or LifeLock Alerts incorporating EWS Alerts, or any part thereof, to any unauthorized person or entity. 

  

							
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	 	2.9	Retention of EWS Alerts. Service Provider shall have the right to retain the EWS Alerts for so long as Service Provider reasonably determines is necessary to
provide the Service Provider Services, solely to a) provide Subscriber access to the LifeLock Alerts, b) run and use analyses on the EWS Alerts and LifeLock Alerts, including without limitation aggregate analyses, and c) provide remediation services
to Subscribers. Service Provider shall not resell the EWS Alerts, nor shall it repackage the EWS Alerts into a new LifeLock Alert subsequent to the initial LifeLock Alert being made accessible to the appropriate Subscriber; provided, however, that
nothing shall prohibit Service Provider from making the initial LifeLock Alert available to the Subscriber via a variety of delivery methods of Service Provider’s choice or from providing Subscribers with periodic summaries of the LifeLock
Alerts such Subscribers have received over certain periods of time. Service Provider may also not resell the retained EWS Alerts to any other entity, including a successor entity of Service Provider. Service Provider may not create derivative works
from the EWS Alerts; provided, however, that Service Provider shall have the right to package the EWS Alerts into LifeLock Alerts and such LifeLock Alerts shall not be deemed derivative works; and provided, further that, any analyses run pursuant to
(b) above shall not be deemed to be derivative works. Early Warning acknowledges and agrees that the LifeLock Alerts shall not be deemed “derivative works” of the EWS Alerts for purposes of this Agreement. For as long as EWS Alerts
remain in Service Provider’s possession, Service Provider shall be responsible for the continuing protection of such EWS Alerts in compliance with the requirements of Section 7 of this Agreement; provided, however, that Early Warning
acknowledges and agrees that the provision of the LifeLock Alerts to Subscribers pursuant to the terms of this Agreement shall not constitute a breach of such confidentiality obligations and the LifeLock Alerts shall not be deemed “Confidential
Information” pursuant to Section 7. Service Provider shall not store EWS Alerts outside of the United States without prior written approval from Early Warning. 

 

	 	2.10	Inquiries Regarding LifeLock Alerts. Service Provider shall be responsible for responding to all inquiries from Subscribers regarding LifeLock Alerts. Service
Provider shall make a reasonable attempt to respond to each inquiry received from a Subscriber concerning LifeLock Alerts, including consulting the available Documentation relating to the Alert Services, prior to contacting Early Warning for
assistance. Early Warning shall use its reasonable best efforts to assist Service Provider in the event that any EWS Customer does not cooperate with Service Provider in Service Provider’s efforts to help to provide remediation services to
Subscribers as a result of any information contained in a LifeLock Alert related to such EWS Customer, including, without limitation, assisting Service Provider in communicating with EWS’ contact at such EWS Customer. 

 

	 	2.11	Error Resolution. If, at any time during the Term of this Agreement, Service Provider notifies Early Warning of a failure of the EWS Services to conform to the
Documentation (an “Error”), or Early Warning otherwise has reason to believe that an Error exists, Early Warning shall use commercially reasonable efforts to verify and fix such Error pursuant to the Problem Management Process attached
hereto as Exhibit C. 

  

	 	2.12	Information Regarding LifeLock Alert Disposition. Service Provider shall make reasonable efforts to provide information to Early Warning regarding whether the
LifeLock Alert was confirmed by the Subscriber, such information to be provided to Early Warning no later than five (5) business days following the conclusion of the month in which the LifeLock Alert was made available to the Subscriber. Early
Warning acknowledges and agrees that Service Provider’s failure to obtain such confirmation from any Subscribers does not constitute a breach of this Section 2.12. 

  

					
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REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 
  

	 	2.13	[****] 

  

	 	2.14	Access of Information Regarding Use of Alert Services. Service Provider authorizes Early Warning to use information concerning Service Provider’s use of the
Alert Services including, but not limited to the Subscriber Data, solely to (i) bill Service Provider for its use of the Alert Services, (ii) prepare reports for Early Warning’s internal use, (iii) verify Service Provider’s
compliance with the terms of this Agreement, (iv) perform or enforce its obligations under this Agreement; and (v) conduct internal data analytics, parsing routines, data modeling, and other analyses as deemed necessary by Early Warning to
test, evaluate, develop, and enhance the Alert Services. 

  

	3.	Marketing and Use of the Alert Services. 

  

	 	3.1	Direct-to-Consumer Subscriber Services. Subject to the terms and conditions of this Agreement and the Documentation, Service Provider may market and sell
LifeLock Alerts, either as part of a bundle of other Service Provider Services or as a stand-alone Service Provider Service, pursuant to Direct Subscriber Agreements entered into with Subscribers. 

 

	 	3.2	Indirect-to-Consumer Subscriber Services. Subject to the terms and conditions of this Agreement and the Documentation, Service Provider may market and/or resell
LifeLock Alerts through Channel Partners to such Channel Partners’ customers, members, affiliates, or employees, either as part of a bundle of other Service Provider Services or as a stand-alone Service Provider Service, pursuant to the terms
of Channel Partner Subscriber Agreements; provided, however, that if a Channel Partner markets and/or resells the LifeLock Alerts through another entity, such entity must be another Channel Partner. To the extent that a Subscriber shall access a
LifeLock Alert through a Channel Partner Portal, Service Provider shall ensure that its agreement with such Channel Partner shall contain authentication requirements and processes at least as stringent as those contained as those in Sections 6 and
13 of this Agreement, and security and confidentiality terms at least as stringent as those contained in Section 7 of this Agreement. Channel Partners shall not have access to the Alert Services. Notwithstanding Section 12.2, in the event
that a Service Provider has not met the obligations set forth in this Section with respect to a Channel Provider, as discovered through Early Warning’s rights contained in Section 13.2.1 or otherwise, such Channel Partner shall not be
permitted to market and/or resell LifeLock Alerts if Service Provider fails to amend its agreement with such Channel Partner within thirty (30) days of receipt of notice of Service Provider’s failure to comply with this Section 3.2;
provided, however, that if Service Provider provides reasonably acceptable evidence that such Channel Partner employed authentication requirements and processes at least as stringent as those contained herein prior to the amendment of such Channel
Partner’s agreement with Service Provider, Service Provider shall have the right to continue to provide the Alert Services to all Subscribers who enrolled for the Service Provider Services through such Channel Partner prior to the amendment of
such Channel Partner’s agreement with Service Provider. 

  

	 	3.3	Training. Service Provider shall have primary responsibility for training Service Provider Representatives in the proper use of the Alert Services under this
Agreement. Early Warning will provide training sessions, at no additional cost to Service Provider, on the Alert Services at Service Provider’s principal offices (or by teleconference or web conference) not more than three (3) times per
calendar year during the Term of the Agreement at times and dates reasonably requested by Service Provider, unless otherwise agreed to by the Parties. 

  

							
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	 	3.4	Use of Early Warning Marks. 

  

	 	3.4.1	Except as provided below, Service Provider shall not use Early Warning Marks in any sales, marketing or publicity activities or materials for the Service Provider
Services. 

  

	 	3.4.2	Service Provider may only use the Early Warning Marks in sales, marketing and publicity activities and materials that will be used to market Service Provider Services
to Financial Services Organizations pursuant to the terms and conditions of this Section 3.4. All promotional and marketing materials used by Service Provider in marketing Service Provider Services to Financial Services Organizations shall be
approved by Early Warning and include the relevant Early Warning Mark(s) solely in the form(s) set forth in the Branding Guidelines provided to Service Provider and shall also include all trademark and copyright notices as provided by Early Warning,
as applicable. Within ninety (90) days of Early Warning’s request, Service Provider agrees to revise the promotional and marketing materials to include any material changes in the functionality or capability of the Alert Services or any
changes in the Branding Guidelines. Early Warning hereby grants to Service Provider a non-exclusive, non-transferable right to use the relevant Early Warning Marks, as set forth in the Branding Guidelines provided to Service Provider, for the sole
purpose of marketing the Service Provider Services solely to Financial Services Organizations as authorized by this Agreement; provided that Service Provider adheres to the specifications and requirements set forth in the Branding Guidelines.
Service Provider shall not knowingly challenge or assist others to challenge the Early Warning Marks or the registration thereof or attempt to register or cause to be registered the Early Warning Marks. Service Provider understands and agrees that
all use and goodwill associated with the Early Warning Marks will inure to the benefit of Early Warning. Upon termination or expiration of this Agreement, Service Provider will cease to use the Early Warning Marks. Except as expressly provided
herein, Early Warning does not grant to Service Provider any license, right, title, or interest of any kind in, to, or under the Early Warning Marks. In the event that the Branding Guidelines are amended or supplemented, Early Warning shall promptly
provide such amended or supplemented Branding Guidelines to Service Provider. 

  

	 	3.5	Publicity. Neither Party shall issue any press release, interviews or other public statement regarding this Agreement or the Parties’ relationship without
the prior written consent of the other Party. 

  

	 	3.6	Service Provider-Subscriber Relationship. Service Provider shall establish the terms and conditions (including fees) on which it will provide LifeLock Alerts to
Subscribers. Early Warning shall have no liability arising out of any Subscriber Agreement, including, without limitation, any duties or obligations (contractual, at law or otherwise) owed by Service Provider to any Subscriber or by any Subscriber
to Service Provider under the Subscriber Agreement. 

  

	 	3.7	Review of Processes. From time to time as requested by either Party, the Parties shall review the marketing and sales processes described in this Section.

  

					
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	 	3.8	Ownership. 

  

	 	3.8.1	Early Warning retains all right, title and interest in and to the EWS Services and the System, modifications, adaptations or developments which are developed by or on
behalf of Early Warning and used in connection with the EWS Services, and, other than the licenses expressly granted herein, this Agreement does not transfer any ownership right, title or interest in the EWS Services or System, or any part or
component thereof, to Service Provider. Service Provider shall have the right to develop services incorporating the EWS Alerts into LifeLock Alerts so long as Service Provider does not infringe upon the proprietary rights of Early Warning. Early
Warning acknowledges and agrees that the LifeLock Alerts and the provision of the LifeLock Alerts to Subscribers as set forth in this Agreement and in the Documentation do not infringe upon the proprietary rights of Early Warning. Upon request by
Early Warning, Service Provider will execute and deliver to Early Warning any documents that may be necessary or desirable to preserve, or enable Early Warning to protect, its rights with respect to the EWS Services and System.

  

	 	3.8.2	Except as expressly provided herein, neither Party grants to the other Party any license, right, title, or interest of any kind in, to, or under any of the other
Party’s Confidential Information as defined in Section 7 or intellectual property rights, including its trade secrets, patent rights, copyrights, service marks and trademarks. 

 

	 	3.8.3	Service Provider and Early Warning’s relationship hereunder is not exclusive. Nothing in this Agreement shall limit either Party’s right to directly or
indirectly sell, license, use, promote, market, exploit, develop or otherwise deal in any technology, software, hardware, product or service or enter into any business arrangement of whatever nature or description, including without limitation
arrangements similar to those contemplated in this Agreement, with licensors, suppliers, distributors, original equipment manufacturers or any other third party wherever located. 

 

	4.	Service Levels. 

  

	 	4.1	Service Levels. Early Warning agrees that it shall provide the Alert Services in compliance with the Service Levels as defined and set forth in Exhibit A
attached hereto; provided, however, that for the first six months following the Launch Date, Service Provider’s only remedy in the event that Early Warning fails to comply with the Service Levels shall be the termination right set forth in
Section 12.7. 

  

	 	4.2	Reporting. Early Warning will measure and monitor its performance of the Service Levels. In the event that Early Warning does not meet the Service Levels for a
given month and in addition to its reporting obligations pursuant to Exhibit C, Early Warning shall, within the first ten business days of the following month, provide Service Provider with a written report describing the performance of the Service
Levels, including a description of the root cause for the failure to meet the Service Levels and the planned corrective action to prevent the reoccurrence of such failure. 

 

	5.	Fees and Payment. 

  

	 	5.1	Fees. The fees for the Alert Services are as set forth in Exhibit B to this Agreement. The Alert Services fees shall commence on the Launch Date as
defined in Section 2.3. All other fees shall be billed when incurred. Unless otherwise specified by Service Provider, Early Warning will send all invoices for the fees and expenses due and owing pursuant to this Agreement for the preceding
month to the address specified in Section 5.3. Within ten (10) business days after the beginning of each month, Early Warning will present Service Provider with an invoice for the fees and expenses due and owing pursuant to this Agreement
for the preceding month. Invoices shall be calculated pursuant to Exhibit B. 

  

					
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 
  

	 	5.2	Taxes. Service Provider is responsible for all applicable taxes, duties, or other charges, including sales or use taxes, imposed by any federal, state, or local
governmental entity on the furnishing of the Alert Services by Early Warning under this Agreement, except for taxes based on Early Warning’s net income, gross revenue, or employment obligations. If Early Warning is obligated by applicable law
or regulation to collect and remit any taxes relating to the Alert Services (except for taxes based on employment obligations), then Early Warning shall add the appropriate amount to Service Provider’s invoices as a separate line item.

  

	 	5.3	Payments. Service Provider shall “push” automated clearing house payments (each, an “ACH Payment”) to the account set forth in the completed
LifeLock, Inc. Direct Deposit Form to be provided to Early Warning to pay amounts due and owing to Early Warning, in accordance with applicable laws and the Rules and Operating Guidelines of the National Automated Clearing House Association as
amended, modified or supplemented from time to time. Service Provider shall make such ACH Payment within thirty (30) days following the invoice date for all amounts shown on such invoice. 

 

			
	 Contact Name:
	  	[****]
	 Title:
	  	[****]
	 Address:
	  	16552 N. 90th Street, Suite 100, Scottsdale, AZ 85260
	 Phone:

Fax:
	  	 [****]

[****]

	 Email:
	  	[****]
	 Tax Payer ID:
	  	                             
                   [****]

  

	 	5.4	Late Fee. Early Warning may charge Service Provider a late payment fee of [****] or the maximum rate permitted by applicable law on all past due amounts that are
not subject to a good faith dispute. 

  

	 	5.5	Expenses. Each Party shall be solely responsible for all expenses incurred by such Party in connection with its performance under this Agreement, including,
without limitation, expenses related to: local marketing and promotion; support services (if any), marketing, sales, support and delivery activities that bundle or otherwise include Alert Services, travel and other expenses.

  

	6.	Subscriber Authentication Process for Service Provider Services. 

  

	 	6.1	Screening Standards. Service Provider shall employ commercially reasonable standards for identity verification and authentication of Subscribers prior to
enrolling Subscribers in the Service Provider Services. [****] 

  

	 	6.2	Screening Upon Subscriber-Requested Changes. Consistent with the standards described in Section 6.1, Service Provider shall verify each and every
request by Subscribers to change any access mechanisms or qualifications to the Service Provider Services and to change any information maintained by Service Provider regarding the Subscriber regardless of the mechanism (e.g. internet, mobile,
telephone, mail) through which the request to change information was received. 

  

	7.	Confidentiality and Security. 

  

							
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	 	7.1	Definition. “Confidential Information” means all proprietary information provided by one Party (the “Disclosing Party”) to the other Party
(the “Receiving Party”) in connection with this Agreement, including, without limitation, information relating to the Disclosing Party’s technology, operations, systems, databases, software, programs, applications, documentation,
manuals, products, services, policies, procedures, facilities, security practices, research, development, business affairs, marketing or sales plans, pricing or pricing strategies, strategic plans, unpublished financial information, ideas, concepts,
innovations, inventions, designs, business methodologies, improvements, trade secrets, and copyrightable subject matter. Without limiting the foregoing, the EWS Alerts and the Documentation shall be considered Early Warning’s Confidential
Information, and the Subscriber Data shall be considered Service Provider’s Confidential Information. 

  

	 	7.2	Obligations. The Receiving Party agrees: (a) to restrict access to the Disclosing Party’s Confidential Information to those of its Representatives who
need to know such information in order to fulfill the Receiving Party’s responsibilities under this Agreement; (b) to take appropriate action by separate agreement having terms no less restrictive than the terms of this Agreement with
those Representatives having access to the Confidential Information to fulfill its obligations under this Agreement; (c) to use the Disclosing Party’s Confidential Information solely for the purposes contemplated by this Agreement;
(d) not to use or disclose any Confidential Information for any purpose other than the purpose for which such information was provided in connection with the performance of this Agreement; and (e) to use at least the same degree of care to
avoid unauthorized disclosure or use of the Disclosing Party’s Confidential Information as it uses to protect its own confidential information, but no less than a reasonable degree of care. Each Party shall be responsible for any breach of this
Section by its respective Representatives. 

  

	 	7.3	Exceptions. Notwithstanding the foregoing, Confidential Information will not include information which: (a) is now, or hereafter becomes generally known or
available to the public other than as a result of a disclosure by or through the Receiving Party in breach of this Agreement; (b) is acquired by the Receiving Party before receiving such information from the Disclosing Party and without
restriction as to use or disclosure; (c) is hereafter rightfully furnished to the Receiving Party by a third party, without restriction as to use or disclosure; or (d) is information that the Receiving Party can demonstrate was
independently developed by the Receiving Party without use of or reference to the Disclosing Party’s Confidential Information. 

  

	 	7.4	Required Disclosure. In the event that the Receiving Party is requested or required to disclose any Confidential Information of the Disclosing Party pursuant to
a valid subpoena, court or governmental request or order, or in any judicial or administrative proceeding or similar process, then the Receiving Party will, to the extent permitted by applicable law, provide the Disclosing Party with prompt notice
of such request or requirement so that the Disclosing Party may seek an appropriate protective order. If, in the absence of a protective order or a waiver of this Section by the Disclosing Party, the Receiving Party is nonetheless, in the opinion of
the Receiving Party’s counsel, legally required to disclose such Confidential Information, the Receiving Party may disclose such information without liability hereunder, provided, however, that the Receiving Party shall disclose only that
portion of such Confidential Information which it is legally required to disclose. 

  

	 	7.5	Non-Monetary Damages. The Receiving Party agrees that money damages may not be a sufficient remedy for breach of the obligations in this Section. Accordingly, in
addition to all other remedies that the Disclosing Party may have, the Disclosing Party shall be entitled to seek specific performance and injunctive or other equitable relief as a remedy for any breach of this Section by the Receiving Party.

  

					
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	 	7.6	Duties Upon Termination. Upon termination of this Agreement, except with respect to Service Provider’s retention rights under Section 2.9, the
Receiving Party shall return to the Disclosing Party, or destroy (except as may be contained in back-up files create in the ordinary course of business that are recycled in the ordinary course of business), all Confidential Information of the
Disclosing Party which remains in the Receiving Party’s possession, and shall make no further use of any such Confidential Information; provided, however, that the Receiving Party may retain the Disclosing Party’s Confidential Information
to the extent required by any applicable law. Upon the Disclosing Party’s request, the Receiving Party shall certify in writing that all Confidential Information has been returned to the Disclosing Party or destroyed in accordance with this
Section. 

  

	 	7.7	GLBA. To the extent that any information obtained by the Receiving Party is “nonpublic personal information” about “consumers” or
“customers” as such terms are defined in GLBA and in regulations issued thereunder (collectively, “Consumer Data”), then in addition to the obligations of the Receiving Party under this Section 7, the Receiving Party agrees
that it will not disclose or use such Consumer Data provided to it by the Disclosing Party under this Agreement other than to carry out the purpose of this Agreement or in any manner prohibited by the GLBA or the regulations issued thereunder. The
Receiving Party further covenants and agrees to maintain appropriate measures designed to meet the objectives of the applicable guidelines establishing information security standards as adopted by any federal regulatory agencies having jurisdiction
over Receiving Party’s affairs. These measures include appropriate disposal of Consumer Data, as required, and taking appropriate actions to address incidents of unauthorized access to sensitive Consumer Data, including notification to the
other Party as soon as possible of any such incident. Without limiting the foregoing, each Party represents and warrants that its information security program is designed to: (i) ensure the security and confidentiality of Consumer Data;
(ii) protect against any anticipated threats or hazards to the security or integrity of such data; and (iii) protect against unauthorized access to or use of such data that could result in substantial harm or inconvenience to any consumer.

  

	 	7.8	Security Breach. In the event of a breach in security resulting in actual or suspected loss of or unauthorized access to any Customer Data, the breached
Party shall: (a) immediately notify the other Party of the breach both orally and in writing; (b) promptly conduct a forensics examination to determine to what extent such information was compromised; (c) promptly provide to the other
Party, in writing, details concerning the breach, including (i) nature and impact of the breach, (ii) assessment of immediate risk due to the breach, (iii) corrective actions already taken, and (iv) corrective actions to be
taken; (d) promptly cooperate with the other Party and any affected consumers, regulators and law enforcement to assist in regaining possession of the information and prevent its further unauthorized use and to notify affected consumers if
required by applicable laws; (e) promptly take the corrective actions identified in (iv) above; and (f) promptly take measures to restore and enhance its security policies and procedures to avoid further breaches.

  

	 	7.9	Background Checks. Neither Party shall knowingly permit any of its Representatives to access the Alert Services or Subscriber Data if the person has been
convicted of a crime in connection with: (a) a dishonest act, breach of trust, or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense, as described in
Section 19 of the Federal Deposit Insurance Act, 12 U.S.C. § 1829(a); or (b) a felony. 

  

					
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	 	7.10	Business Continuity. Each Party shall maintain throughout the term of the Agreement a disaster recovery and business continuity plan that substantially conforms
to current industry standards. 

  

	 	7.11	Agreement Confidentiality. Neither Party shall disclose the terms or existence of this Agreement except as expressly provided herein to any third party (other
than its advisors, investors and potential investors or acquirors subject to confidentiality obligations consistent with the confidentiality terms in this Agreement) except that the existence and terms of this Agreement may be disclosed as necessary
to perform under and enforce this Agreement and the existence may be disclosed by Service Provider to Channel Partners, and to EWS Customers by Early Warning as necessary to facilitate Early Warning’s performance of this Agreement; provided,
however, that Early Warning shall disclose only the existence of this Agreement, and not its terms and conditions, to EWS Customers hereunder. Notwithstanding the foregoing, discussion by Service Provider about the features and functionality of the
LifeLock Alerts as a Service Provider Service with any third parties, orally or in writing, shall not be deemed to be a disclosure of the terms or existence of this Agreement. Notwithstanding the foregoing, Early Warning shall have the right to
publicize that it has executed an identity alert agreement; provided, however, that Early Warning shall not in any way mention or in any way refer specifically to Service Provider in such public statement; and provided, further, that Early Warning
shall obtain Service Provider’s prior written consent, which consent shall not be unreasonably withheld, conditioned, or delayed, to any such public statement. 

 

	8	Representations and Warranties. 

  

	 	8.1	Authority. Each Party represents and warrants that: (a) it has all requisite legal and corporate power to execute and deliver this Agreement, (b) it
has taken all corporate action necessary for the authorization, execution and delivery of this Agreement, (c) no agreement or understanding with any third Party that interferes with or will interfere with its performance of its obligations
under this Agreement, (d) it has obtained and will maintain all rights, approvals and consents necessary to perform its obligations and grant all rights and licenses granted under this Agreement, and (e) it has taken all action required to
make this Agreement a legal, valid and binding obligation of such Party, enforceable against such Party in accordance with its terms. 

  

	 	8.2	Compliance with Laws. Each Party represents and warrants that it will perform all of its obligations under this Agreement in compliance at all times with all
applicable laws. 

  

	 	8.3	Non-Infringement. Early Warning represents and warrants that the Alert Services as provided by Early Warning under this Agreement and Service Provider’s use
of those Alert Services, when used in accordance with the terms of this Agreement, do not and will not infringe or misappropriate any patent (United States only), copyright, trade secret, trademark or other intellectual property or proprietary
rights of any third party. If any part of the Alert Services infringes or misappropriates, or in Early Warning’s opinion, is likely to infringe or misappropriate, the intellectual property rights of a third party, Early Warning shall use its
best efforts to attempt, at its option and expense: (a) to procure the right or license to continue to use such infringing Alert Services as contemplated hereunder; (b) to modify the affected Alert Services such that the infringement is
removed without materially adversely affecting the characteristics, features, and functionality of the Alert Services; or (c) to replace the affected Alert Services with Alert Services having all of the same or better characteristics, features
and functionality. If Early Warning is unable to undertake any of the steps described in the preceding sentence, Early Warning may terminate this Agreement without liability for such termination by providing notice of termination to Service
Provider. 

  

					
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	 	8.4	Disclaimer. EXCEPT AS EXPRESSLY SET FORTH HEREIN, EARLY WARNING MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE
SERVICES PROVIDED BY OR ON BEHALF OF EARLY WARNING UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES AS TO THE ACCURACY, QUALITY, COMPLETENESS, CURRENCY, RELIABILITY OR TIMELINESS OF THE DATA PROVIDED THROUGH THE SERVICES, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY OR ERROR-FREE. 

 

	9.	Indemnity. 

  

	 	9.1	Early Warning’s Indemnity. Early Warning agrees to indemnify, hold harmless and defend Service Provider, and all of its directors, officers, employees,
successors and assigns (each a “Service Provider Indemnified Party”) from and against any and all third party claims, demands, threats, suits, proceedings, losses, costs, expenses, or damages (including reasonable attorneys’ fees)
(“Damages”) actually and reasonably incurred by a Service Provider Indemnified Party, to the extent such Damages arise out of or relate to the following: (a) any material breach of any representation, warranty, or covenant of this
Agreement by Early Warning or (b) any claim or allegation that the Alert Services, as provided to Service Provider, infringe any trademark, copyright, patent, or other proprietary right of a third party; provided, however, that Early Warning
shall have no obligation to indemnify Service Provider for any infringement claim to the extent that the infringement was primarily caused by (i) integration of the Alert Services (or any portion thereof) into the Service Provider Services;
(ii) modification by Service Provider of the Alert Services (or any portion thereof), or (iii) use of the Alert Services in violation of this Agreement. If the Alert Services become, or in Early Warning’s reasonable opinion, are
likely to become, the subject of an infringement claim, Early Warning shall use its best efforts to attempt to, at its option, (x) procure for Service Provider the right to continue to use the Alert Services at no additional charge, or
(y) provide Service Provider with access to a non-infringing version of the Alert Services that is of equivalent functionality as the infringing version of the EWS Services. If Early Warning is unable to undertake any of the steps described in
the preceding sentence, Early Warning may terminate this Agreement upon written notice to Service Provider. 

  

	 	9.2	Service Provider’s Indemnity. Service Provider agrees to indemnify, hold harmless and defend Early Warning and all of its directors, officers, employees,
successors and assigns (each a “Early Warning Indemnified Party”) from and against any Damages actually and reasonably incurred by a Early Warning Indemnified Party to the extent such Damages arise out of or relate to the following:
(a) any material breach of any representations, warranties, or covenants in this Agreement by Service Provider; (b) any errors in Service Provider’s transmission of LifeLock Alerts to Subscribers; (c) any Subscriber Agreement; or
(d) any claim or allegation that the Alert Services, when integrated with the Service Provider Services and provided to Subscribers by Service Provider, infringes any trademark, copyright, patent or other proprietary right of any third party,
but only to the extent that such infringement claims are primarily caused by such integration. 

  

	 	9.3	 Procedures for Indemnifiable Claims. For an indemnified Party to be entitled to any indemnification provided for in Section 9.1 or
Section 9.2 above, such indemnified Party must notify the indemnifying Party with the obligation to indemnify in writing of the indemnifiable claim promptly after receipt by such indemnified Party of written notice of the indemnifiable claim;
provided, however, that failure to give such notification shall not affect the indemnification provided hereunder except to the extent the indemnifying Party 

  

					
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 

	 	
shall have been actually materially prejudiced as a result of such failure. After receipt of such notice, the indemnifying Party shall assume the defense of, compromise or settle the
indemnifiable claim at its expense, provided, however, that the indemnifying Party shall not consent to the entry of any judgment or enter into any settlement that provides for non-monetary relief without the consent of the indemnified Party. The
indemnified Party may retain separate counsel at its own expense. The indemnified Party shall provide to the indemnifying Party all information, assistance and authority reasonably requested to evaluate any indemnifiable claim and effect any
defense, compromise or settlement thereof. If the indemnifying Party fails to defend an indemnified Party as provided in this Section 9 after reasonable notice of an indemnified claim, the indemnified Party may defend, compromise or settle the
claim in any manner it reasonably deems appropriate, provided that the indemnifying Party shall remain responsible for any losses, liabilities or damages the indemnified Party suffers arising from the indemnifiable claim to the fullest extent
provided under this Section.  

  

	10.	Limitation of Liability. 

  

	 	10.1	Disclaimer of Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR LIABILITY ARISING FOR A PARTY’S BREACH OF ITS APPLICABLE
OBLIGATIONS IN SECTION 7 OR ANY INDEMNIFICATION OBLIGATIONS UNDER SECTION 9 RELATING TO OR ARISING FROM ANY UNPERMITTED DISCLOSURE OF CONFIDENTIAL INFORMATION, IN NO EVENT SHALL EITHER PARTY OR ANY OF ITS REPRESENTATIVES BE LIABLE UNDER ANY THEORY
OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR BUSINESS OPPORTUNITIES, SUFFERED BY
THE OTHER PARTY IN CONNECTION WITH THIS AGREEMENT OR THE ALERT SERVICES, EVEN IF SUCH PARTY IS INFORMED OR IS OTHERWISE AWARE OR SHOULD BE AWARE, OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES. 

 

	 	10.2	Disclaimer of Direct Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR LIABILITY ARISING FOR A PARTY’S BREACH OF ITS APPLICABLE
OBLIGATIONS IN SECTION 7 OR ANY INDEMNIFICATION OBLIGATIONS UNDER SECTION 9 RELATING TO OR ARISING FROM ANY UNPERMITTED DISCLOSURE OF CONFIDENTIAL INFORMATION, PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY EITHER PARTY OR ITS REPRESENTATIVES, OR THE
FRAUDULENT CONDUCT, GROSS NEGLIGENCE OR WILLFUL OR RECKLESS MISCONDUCT OF A PARTY OR ITS REPRESENTATIVES, EACH PARTY’S CUMULATIVE AGGREGATE LIABILITY, WHETHER IN CONTRACT, TORT OR OTHERWISE, FOR ALL DAMAGES ARISING OUT OF OR RELATING TO THIS
AGREEMENT, WILL BE LIMITED TO [****] 

  

	11.	Dispute Resolution. 

  

	 	11.1	Dispute Resolution. All disputes arising out of or related to this Agreement, or a breach thereof, shall be resolved by binding arbitration through the American
Arbitration Association (the “AAA”), before a single arbitrator, formerly a judge or justice of a federal or state trial or appellate court, in accordance with the AAA’s Commercial Arbitration rules in effect as of the date an
arbitration demand is filed (except to the extent in conflict with this Section 11.1 in which case this Section 11.1 shall govern). Notwithstanding the foregoing, each party shall have the right to seek an injunctive or other equitable
relief under this Agreement in a court of competent jurisdiction to protect its intellectual property and/or Confidential Information. The arbitration shall be conducted in Phoenix, 

  

							
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Arizona. The arbitration shall be conducted before one neutral, independent arbitrator with experience relevant to the nature of the dispute. If the parties cannot agree on a single arbitrator,
each party shall appoint one neutral, independent arbitrator and such selected arbitrators shall select a third neutral, independent arbitrator and a panel constituted of such three neutral, independent arbitrators shall hear the claim. However,
each arbitrator shall be a former judge or justice of a federal or state trial or appellate court. Each party shall bear its own cost of arbitration and the cost of the hearing shall be split equally between the parties. The final decision of the
arbitrator, or the panel if appropriate, shall be in writing and enforceable by a court of competent jurisdiction. The statutes of limitations, estoppel, waiver, laches, and similar doctrines which would otherwise be applicable in an action brought
by a Party shall be applicable in any arbitration proceeding, and the commencement of an arbitration proceeding shall be deemed the commencement of an action for these purposes. Except as necessary in court proceedings to enforce this arbitration
provision or an award rendered hereunder or to obtain interim relief, neither Party, nor the arbitrator, may disclose the existence, content or results of any arbitration hereunder without the prior written consent of both Parties, with the further
exception that either party may disclose the existence, content or results of such arbitration to such party’s legal advisors, accountants or as otherwise required by law. This Agreement, as well as the underlying transaction, evidence a
transaction in interstate commerce, and thus the Federal Arbitration Act (9 U.S.C. § 1 et seq.) shall apply to the construction, interpretation, and enforcement of this arbitration provision. 

 

	 	11.1.1	Document requests in the arbitration shall be limited as follows. Not more than ten (10) days following selection of the arbitrator, each party shall serve upon
the other party a request for production of documents which shall have the same specificity as a notification to produce documents at trial pursuant to 16 Arizona Revised Statutes, Arizona Rules of Civil Procedure, Rule 34. Each party shall respond
to the other party’s request for production of documents on the earlier of ten (10) days after service of the document request or twenty (20) days before the start of arbitration hearings. Thereafter, each party shall produce
responsive, non-privileged documents to the other not less than ten (10) days before the start of arbitration hearings. Any dispute regarding the requests or responses to the requests shall be resolved by the arbitrator as the first order of
business. 

  

	 	11.1.2	In addition, not less than ten (10) days before the start of the arbitration hearing, each party shall serve upon the other a written designation of witnesses the
party expects to call to support its claims or defenses, in the order in which the party expects to call them, including expert witnesses, with a one-paragraph description of each witness’ expected testimony. 

 

	 	11.2	Continued Performance. If a dispute is being resolved before this Agreement expires, each Party will, unless otherwise directed by the other Party, continue
performing its obligations to the other Party (other than Service Provider’s obligation to pay amounts disputed in good faith). 

  

	 	11.3	Governing Law. This Agreement will be governed by and construed in accordance with the applicable laws of Delaware, without giving effect to the principles of
that state relating to conflicts of laws. 

  

	 	11.4	Waiver of Jury Trial. BOTH PARTIES AGREE TO WAIVE ANY RIGHT TO HAVE A JURY PARTICIPATE IN THE RESOLUTION OF THE DISPUTE OR CLAIM, WHETHER IN CONTRACT, TORT OR
OTHERWISE, BETWEEN THE PARTIES OR ANY OF THEIR RESPECTIVE AFFILIATES ARISING OUT OF, CONNECTED WITH, RELATED TO OR INCIDENTAL TO THIS AGREEMENT. 

  

					
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	12.	Term and Termination. 

  

	 	12.1	Term. Unless terminated earlier pursuant to this Agreement, this Agreement shall be for a three (3) year period (the “Initial Term”) beginning on the
Effective Date of this Agreement. After the Initial Term, this Agreement shall be renewed automatically for an indefinite number of consecutive one-year terms (each a “Renewal Term”), until and unless either Party provides written notice
of non-renewal to the other Party at least sixty (60) days prior to the expiration of the Initial Term or then-current Renewal Term. The Initial Term together with all Renewal Terms is referred to as the “Term.”

  

	 	12.2	Termination for Cause. Either Party may terminate this Agreement, in whole or in part, as of the date specified in a notice of termination if the other Party
materially breaches its obligations under this Agreement and does not cure that breach within thirty (30) days after receiving written notice of the breach. In the event that Service Provider terminates the Agreement pursuant to this
Section 12.2 before the Launch Date, Early Warning shall promptly return to Service Provider all of the Real-time Response Implementation Fees set forth in Exhibit B. 

 

	 	12.3	Termination for Financial Insecurity. As a result of the special knowledge, judgment, taste, skill, and/or ability involved in the performance of this Agreement,
either Party may terminate this Agreement, in whole or in part, for cause as of the date specified in a termination notice if the other Party: (a) files for bankruptcy, (b) becomes or is declared insolvent, (c) is the subject of any
proceedings (not dismissed within thirty (30) days) related to its liquidation, insolvency or the appointment of a receiver or similar officer for that Party, (d) makes an assignment for the benefit of all or substantially all of its
creditors, (e) takes any corporate action for its winding-up, dissolution or administration, or (f) enters into an agreement for the extension or readjustment of substantially all of its obligations. 

 

	 	12.4	Termination for Business Necessity. Early Warning may terminate this Agreement upon written notice to Service Provider if Early Warning determines to no longer
offer Alert Services through similarly-situated service providers; provided, however, that Early Warning shall provide Service Provider with at least ninety (90) days’ written notice prior to terminating this Agreement pursuant to this
Section. 

  

	 	12.5	Termination for Improper Use. Early Warning may terminate this Agreement upon written notice to Service Provider if any EWS Alerts provided to Service Provider
are used or disclosed by Service Provider contrary to this Agreement, provided such breach is not cured within ten (10) days following written notice of such unauthorized use or disclosure. Service Provider may terminate this Agreement upon
written notice to Early Warning if any Subscriber Data provided to Early Warning is used or disclosed by Early Warning contrary to this Agreement, provided such breach is not cured within ten (10) days following written notice of such
unauthorized use or disclosure. 

  

	 	12.6	Termination for Reputational Risk. Either Party may terminate this Agreement upon written notice to the other Party if a Party is associated with a security
breach that materially adversely affects other entities or if any directors or officers of a Party are formally accused of fraudulent or illegal conduct which, in the Party’s good faith determination, materially harms the Party’s general
reputation or would harm the Party’s reputation by its continued association with the other Party. 

  

	 	12.7	Termination for Service Level Termination Right Event. Service Provider shall have the right to terminate this Agreement pursuant to Section E of Exhibit A.

  

					
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	 	12.8	Provision of EWS Alerts in Event of Termination. In the event of termination of this Agreement by Early Warning pursuant to this Agreement, Service Provider
shall cease providing LifeLock Alerts containing EWS Alerts to all Subscribers within ten (10) business days. 

  

	 	12.9	Termination for Launch Failure. In the event that the Launch Date has not occurred on or before December 31, 2011, Service Provider may terminate this Agreement
via written notice of its intention to terminate to Early Warning within five (5) business days of December 31, 2011. The termination right contained in this Section shall only be available at the proscribed time. 

 

	 	12.10	Survival. Sections 2.9, 2.14, 3.4, 3.8, 7, 8, 9, 10, 11, 12.8, 12.10, and 12.11 shall survive termination of this Agreement 

 

	 	12.11	Wind Down Period. In cases where this Agreement has been terminated by Early Warning but was not terminated as a result of Service Provider’s breach of
Section 7, Early Warning’s rights under Section 12.4, Section 12.8, or otherwise by cause or as a result of the unavailability of the Alert Services, Early Warning shall cooperate with Service Provider for at least three
(3) months after the effective date of termination (the “Wind Down Period”) to support Service Provider in transitioning Service Provider to use another service provider, provided that Service Provider continues to pay Early Warning
the fees as set forth in this Agreement throughout the entire wind down period described herein. As a result, even if this Agreement has otherwise been terminated, any agreement between Service Provider and a Subscriber that has been entered into
prior to termination of this Agreement for Service Provider Services may be continued pursuant to its terms in Service Provider’s sole and absolute discretion and shall terminate in accordance with its terms until the termination of the Wind
Down Period. Each Party shall remain in compliance with all terms of this Agreement during the Wind Down Period. The Wind Down Period shall terminate immediately if Service Provider is in material breach of this Agreement. 

 

	13.	Audit. 

  

	 	13.1	Mutual Audit Rights. Each Party shall have the right, during normal business hours, upon thirty (30) days’ advance notice, to conduct an on-site audit
of the other Party’s information security program and related policies, controls, processes and procedures, subject to compliance with the other Party’s reasonable security procedures. The auditing Party shall bear its own expenses
incurred in connection with any such audit. In addition, each Party shall provide to the other Party, upon request, a copy of its most recent third party data processing audit or review (e.g., SAE 16, Financial Institution Shared Assessments
Program, Shared Assessment Significant Information Gathering (SIG) Questionnaire, Acceptable Use Procedures (AUP), etc.) as conducted by its external auditors related to the Alert Services or Service Provider Services, as applicable.

  

	 	13.2	Early Warning’s Audit Rights. Early Warning shall have the right, during normal business hours, upon thirty (30) days’ advance notice, to audit,
subject to compliance with Service Provider’s reasonable security procedures: 

  

	 	13.2.1	 Service Provider’s relevant procedures to verify Service Providers’ compliance with the terms of Sections 2.8, 2.9, 2.11, and 3.2; provided,
however, that Early Warning’s audit rights with respect to Service Provider’s compliance with the terms of Section 3.2: (i) shall be limited to a review of the relevant agreements between Service Provider and Channel Partner and
a review of Service Provider’s audits as set forth below of the Channel Partners whose Subscribers access the LifeLock Alerts via a Channel Partner Portal, (ii) such agreements shall be appropriately redacted by Service Provider but must
include reviewable 

  

							
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security and authentication terms to allow for determination of compliance with Section 3.2; and (iii) such agreements shall be reviewed at Service Provider’s offices and shall not
be copied in any way. Service Provider shall conduct an audit of each Channel Partner whose agreement is subject to an audit pursuant to this Section 13.2.1 no more frequently than annually to confirm such Channel Partner’s compliance with
the authentication and security requirements contained in Service Provider’s agreement with such Channel Partner. Pursuant to this Section 13, Service Provider shall make available to Early Warning the results or a detailed summary of the
results of such compliance audits, which documentation shall be reviewed at Service Provider’s offices and not copied in any way. Such audits shall be performed no more frequently than annually unless Early Warning has a reasonable basis to
suspect that Service Provider is in material breach of any provision of such Sections, or there is an actual or suspected security breach in, or unauthorized access to, EWS Alerts by Service Provider. 

 

	 	13.2.2	Service Provider’s relevant procedures to verify Service Providers’ compliance with the terms of Section 6. Such audit may include a review of Service
Provider procedures, policies, and practices. 

  

	 	13.2.3	Service Provider’s records to verify Service Provider’s allocation of its Subscribers among the FSO Subscribers and non-FSO Subscribers for the purpose of
applying the discount set forth in Exhibit B. 

  

	14.	General. 

  

	 	14.1	Interpretation. Each Party acknowledges that this Agreement has been the subject of active and complete negotiations, and that this Agreement should not be
construed in favor of or against any Party by reason of the extent to which any Party or its professional advisors participated in the preparation of this Agreement. 

 

	 	14.2	Assignment. Either Party may assign this Agreement without the prior written consent of the other Party to any person (in any vertical market or industry,
notwithstanding anything to the contrary in Section 1.14) who succeeds to substantially all of the assets and business of the assigning Party by merger, change in control, or purchase, provided the assignee assumes this Agreement by an
instrument in writing. Any other assignment or attempted assignment not expressly permitted in this Section 14.2 will be a material breach of this Agreement and null and void. This Agreement will be binding upon the successors and permitted
assigns of the Parties as set forth in this Section 14.2. For purposes of clarification, the parties agree that in the event Service Provider assigns this Agreement, pursuant to this Section 14.2, to a third party whose primary business is
identity theft protection services, such assignee shall succeed to all of Service Provider’s rights and obligations hereunder, including without limitation those rights set forth in Sections 3.1 (Direct-to-Consumer Subscriber Services) and 3.2
(Indirect-to-Consumer Subscriber Services), without obtaining any Early Warning’s approval or consent. 

  

	 	14.3	Counterparts. This Agreement may be executed in two or more counterparts (including by facsimile), each of which will be considered an original but all of which
together will constitute one agreement. 

  

	 	14.4	Headings. The headings in this Agreement are for convenience of reference only. They are not to affect the interpretation of this Agreement.

  

	 	14.5	 Independent Contractors. Early Warning and Service Provider will at all times be independent contractors. Neither Party will have any right,
power or authority to enter into any agreement for or on behalf of, or to assume or incur any obligation or liabilities, 

  

					
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express or implied, on behalf of or in the name of, the other Party. This Agreement will not be interpreted or construed to create an association, joint venture or partnership between the parties
or to impose any partnership obligation or liability upon either Party. Except as set forth in this Agreement, each Party’s employees, methods, facilities and equipment will at all times be under its exclusive direction and control.

  

	 	14.6	Insurance. During the term of this Agreement, each Party shall, at its own cost and expense, obtain and maintain in full force and effect, the following
insurance coverage with insurance carriers with an A.M. Best rating of at least A-VII: (a) workers’ compensation covering all employees in accordance with applicable statutory requirements and employer’s liability insurance in an
amount of not less than $1,000,000 per accident for bodily injury by accident, $1,000,000 policy limit by disease and $1,000,000 per employee for bodily injury by disease; (b) commercial general liability insurance written on an occurrence form
including coverage for bodily injury, property damage, products and completed operations, personal injury, advertising injury and contractual liabilities arising out of any and all services provided by the Party under this Agreement with minimum
limits of $1,000,000 per occurrence and $2,000,000 annual aggregate and endorsed to name the other Party its directors, officers, employees, and agents as additional insured; (c) professional liability/errors and omissions insurance with
minimum coverage of $1,000,000 each claim, covering liability arising from negligent delivery of professional services; (d) a comprehensive crime policy with a limit of $5,000,000 each claim that shall include coverage for loss of money,
securities or other property owned by the other Party or its customers through any fraudulent or dishonest act committed by any Party employee or person under the Party’s supervision, whether acting alone or in collusion with others, and loss
inside and outside the premises; and (e) umbrella/excess liability insurance with respect to subsections (a) and (b) above in an amount of not less than $10,000,000 combined single limit. Each Party shall furnish to the other Party
certificate(s) of insurance showing compliance with these insurance requirements within ten (10) days of a Party’s written request. The certificate will provide that the Party will receive thirty (30) days’ prior written notice
from the insurer of any termination of coverage. 

  

	 	14.7	Force Majeure. Any delay or failure of performance of Early Warning shall not constitute a breach or default of this Agreement, or give rise to any claims for
damages, if and to the extent that such delay or failure including, but not limited to, acts of governmental authorities, acts of God, power outages, vandalism, wars, riots, rebellions, sabotage, fire, explosions, accidents, floods, strikes,
lockouts, or changes in laws, regulations, or ordinances. In the event that Early Warning is not able to provide the Alert Services as a result of a force majeure event, the following remedies shall apply: (a) if Service Provider has incurred
Alert Services fees in excess of the annual minimum set forth in Exhibit B as of the date of the force majeure event, the Alert Services fees that are invoiced to Service Provider for the month in which such force majeure event occurs shall be
reduced on a prorated basis for the number of days during such month that the Alert Services were unavailable as a result of the force majeure event; and (b) if Service Provider has not incurred Alert Services fees in excess of the annual
minimum set forth in Exhibit B as of the date of the force majeure event, such annual minimum shall be reduced on a prorated basis for the number of days that the Alert Services were unavailable as a result of the force majeure event.

  

	 	14.8	No Modification. No amendment, modification or change of this Agreement will be valid unless in writing and signed by an authorized representative of the Party
to be bound. No pre-printed information on invoices, purchase orders or the like will have any force or effect between the Parties. 

  

					
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	 	14.9	Rights and Remedies Cumulative. Unless expressly stated otherwise in this Agreement, all rights and remedies provided for in this Agreement will be cumulative
and in addition to, and not in lieu of, any other remedies available to either Party at law, in equity or otherwise. 

  

	 	14.10	Severability. If any provision of this Agreement conflicts with the law under which this Agreement is to be construed or if any provision of this Agreement is
held invalid or unenforceable by a court of competent jurisdiction, that provision will be deemed to be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law. The remaining provisions of
this Agreement and the application of the challenged provision to persons or circumstances other than those as to which it is invalid or unenforceable will not be affected thereby, and each of those provisions will be valid and enforceable to the
full extent permitted by law. 

  

	 	14.11	Third Party Beneficiaries. No third party, including any Subscriber, shall be deemed to be an intended or unintended third party beneficiary of this Agreement.

  

	 	14.12	Waivers. The failure of either Party to enforce strict performance by the other Party of any provision of this Agreement or to exercise any right under this
Agreement will not be construed as a waiver to any extent of that Party’s right to assert or rely upon any provision of this Agreement or right in that or any other instance. A delay or omission by Service Provider or Early Warning to exercise
any right or power under this Agreement will not be construed to be a waiver of that right or power. Waiving one breach will not be construed to waive any succeeding breach. All waivers must be in writing and signed by the Party waiving rights.

  

	 	14.13	Entire Agreement. This Agreement, including the Exhibits attached to this document (which are hereby incorporated into this Agreement by reference) constitutes
the entire agreement of the parties, superseding all prior agreements and understandings as to the subject matter hereof, notwithstanding any oral representations or statements to the contrary heretofore made. 

 

	 	14.14	Notice. Except as otherwise provided in this Agreement, any written notice from one Party to the other required by this Agreement shall be in writing and shall
be delivered or sent by (a) first class U.S. Mail, registered or certified, return receipt requested, postage pre-paid or (b) U.S. Express Mail, Federal Express, or other, similar reputable overnight mail delivery services to the address
specified below. Either Party may change its address for notification purposes by giving the other Party written notice of the new address and the date upon which it will become effective: 

 

			
	To Early Warning:	  	Early Warning Services, LLC
		  	 Attn: Contract Administration
 16552 N. 90th
Street, Suite 100
 Scottsdale, AZ 85260

		
	To Service Provider:	  	 LifeLock, Inc.
 Attn: Chief
Technology Officer
 60 East Rio Salado Parkway, Suite 400
 Tempe, AZ 85281

	
	 With a copy to Service Provider’s General Counsel at the same address.

  
  

  

					
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 IN WITNESS WHEREOF, the parties have entered into this Agreement to be effective as of the Effective Date.

  

							
	 LIFELOCK, INC.
	  	EARLY WARNING SERVICES, LLC
				
	 Signature:
	  	 /s/ Todd Davis
	  	Signature:	  	 /s/ Paul Finch

				
	 Printed

Name:
	  	 Todd Davis
	  	Printed
 Name:
	  	 Paul Finch

				
	 Title:
	  	 CEO
	  	Title:	  	 CEO

				
	 Date:
	  	 7-29-2011
	  	Date:	  	 7/29/11

  

					
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 
 Exhibit A 

IDENTITY CHEK® Service Alerts 
 Service Levels

  

	A.	DEFINITIONS 

 “Available”
— the Service can be used in accordance with its intended functionality with the required databases being accessible. 

“Critical Service Level Failure” — a Service Level Failure in which Early Warning fails to meet the Service Level by more than
[****]. 
 “Monthly Charges” — the total amount invoiced by Early Warning to Service Provider for the Alert
Services. 
 “Response Time” — means the total amount of time it takes the EWS Service to generate an alert calculated
based on the duration of time between when the information arrives at Early Warning and the time the EWS Alerts leave the EWS Service. 

“Scheduled Downtime” — the period of time, during which Early Warning shall perform scheduled systems maintenance. Early Warning
shall give Service Provider at least ten (10) business days’ prior notice of Scheduled Downtime. Each period of Scheduled Downtime will not exceed five (5) hours in duration and will occur between the hours of [****]. 

“Service Availability” — means the amount of time the Alert Service is available and capable of sending EWS Alerts to the Service
Provider in accordance with the Service Level. 
 “Service Level” — the required performance standards for specified
characteristics of the Alert Service as set forth below. 
 “Service Level Credit” — with respect to a Service Level
Failure, an amount determined by multiplying the Monthly Charges for the month in which the Service Level Failure occurs by the applicable Service Level Credit Percentage for such Service Level. 

“Service Level Credit Percentage” — the percentage of the Monthly Charges to be paid as a Service Level Credit for a Service Level
Failure. 
 “Service Level Failure” — failure to meet a specified Service Level. 

“Service Level Termination Right Event” — the occurrence of a Critical Service Level Failure in [****] calendar months 

“Subscriber Data File” — the file containing Subscriber Data transmitted to Early Warning by Service Provider pursuant to the
Documentation. 

  

							
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 
  

	B.	SERVICE LEVELS 

  

			
	Service Level Title	  	[****]
	Service Level Definition	  	[****]
	Service Level Credit Percentage	  	[****] for every processing day that the Service Level is not met; [****] for every processing day with a Critical Service Level Failure
		
	Service Level Title	  	[****]
	Service Level Definition	  	[****]
	Service Level Credit Percentage	  	[****] for every [****] that the Service Level is not met
		
	Service Level Title	  	[****]
	Service Level Definition	  	[****]
	Service Level Credit Percentage	  	[****] for every processing day that the Service Level is not met; [****] for every processing day with a Critical Service Level Failure
		
	Service Level Title	  	[****]
	Service Level Definition	  	[****]
	Calculation	  	[****]
	Service Level Credit Percentage	  	[****] for every [****] that the Service Level is not met

  

	C.	SERVICE LEVEL CREDITS 

 For the first
Service Level Failure in each calendar year during the term of the Agreement, no Service Level Credit will be due unless the Service Level Failure is a Critical Service Level Failure. For any second or more Service Level Failures during the same
calendar year, Service Level Credits will be due as follows. 
 In the event of (i) any Critical Service Level Failure, or (ii) a
second or subsequent Service Level Failure in the same calendar year during the term of the Agreement, the corresponding Service Level Credit shall be applied against the Monthly Charges owed by Service Provider in the month during which the Service
Level Failure occurs. Service Level Credits will be reflected on the invoice following the month in which 

  

							
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 
 
the Service Level Failure giving rise to the Service Level Credits occurs. If more than one Service Level Failure occurs in a single calendar month, the sum of the corresponding Service Level
Credits shall be credited to Service Provider; however, the total amount of Service Level Credits credited to Service Provider with respect to Service Level Failures occurring in a single calendar month shall not exceed, in the aggregate, [****] of
the Monthly Charges for that month. 
 The parties agree that the Service Level Credits are a reasonable estimation of the damages that would be
incurred as a result of a Service Level Failure, and the Service Level Credits and the right to terminate the Agreement pursuant to Section E below shall be Service Provider’s sole remedies for Service Level Failures under this Agreement.

  

	D.	EXCEPTIONS TO PAYMENT OF SERVICE LEVEL CREDITS 

 Early Warning will be relieved of any obligation to pay Service Level Credits for a Service Level Failure, and such Service Level Failure shall not be counted in the determination of a Service Level
Termination Event, to the extent that the Service Level Failure was caused by (i) a force majeure event as defined in the Agreement; (ii) telecommunication line or router outages; or (iii) failure of Service Provider to comply with
all technical specifications and requirements for accessing the Service as defined in the Agreement or documentation provided to Service Provider. 
  

	E.	SERVICE LEVEL TERMINATION RIGHT EVENT 

Upon a Service Level Termination Right Event, Service Provider shall have the right to terminate the Agreement without penalty by delivering written
notice of termination to Early Warning within sixty (60) days of such Service Level Termination Right Event. If Service Provider does not exercise such termination right within such 60-day period, then such Service Level Termination Right Event
shall be deemed to be waived. Waiver of one or more Service Level Termination Right Events shall not operate as a waiver of any subsequent Service Level Termination Right Event. 

  

							
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 
 Exhibit B 

Schedule of Fees 
 IDENTITY CHEK® Service Alerts—LifeLock 

One-Time Fees 
  

					
	     Delivery Method*
	  			
	 [****]
	  	$	 [****]	  
	 [****]
	  	$	 [****]	  

 * The Delivery Method chosen indicates the timing of and frequency in which Service Provider receives EWS Alerts from
Early Warning. 
 Monthly Fees 
 [****] 
  

																							
	 [****]
	   
	  	 	[****]	  	  	 	[****]	  	  	 	[****]	  	  	 	[****]	  
	[****]	 	 -
	 	 	[****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  
	[****]	 	 -
	 	 	[****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  
	[****]	 	 -
	 	 	[****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  
	[****]	 	 -
	 	 	[****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  
	 [****]
	   
	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  	  	 	        [****]	  

  

			
	 Note: The Subscriber Fee is based on the average number of Subscribers for each calendar month, which is calculated by averaging the total
number of Subscribers each day of the month. Fees are “fill-a-tier” and will be filled with subscribers based upon the greatest to least number of segments (credit card, DDA, etc) covered.

	 [****]
	  	[****]        

 Telecommunications Fees 
  

					
	 [****]
	  	 	[****]	  

  

							
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

 
  

					
	 [****]
	  	 	[****]	  

 Annual / Monthly Minimum 
 On an annual basis, commencing one (1) year from the Launch Date, the billed fees for the preceding 12 months shall not be less than $[****]. If, when the invoice for the thirteenth month is
calculated, the billed fees for the preceding twelve (12) months are less than $[****], an adjustment will be made to the thirteenth month’s invoice for the difference. In addition, on a monthly basis, for the first twelve (12) months
after the Launch Date, Service Provider shall provide monthly payments of no less than $[****]. Every month after the first twelve (12) months after the Launch Date, Service Provider shall provide monthly payments of no less than $[****].

 Footnotes: 

1
 The credit card alert fee as set forth in this Exhibit is prorated based upon the coverage provided by Early Warning. Service Provider will be charged [****] of the fees as listed for the first
issuer covered, an additional [****] of the fees for the second issuer covered, and the additional [****] will be charged when the third issuer is covered. Issuers considered for this calculation will be [****]. DDA alert pricing is not prorated
based on the number of entities contributing DDA data to Early Warning. 
 2 The price per subscriber refers to a purchase of either the DDA
alerts or the credit card alerts. 
 3 The DDA minimum fee applies to subscribers receiving both DDA alerts and credit card alerts such that at no time will
the fee charged for such subscribers be less than the related minimum. 
 4 The FSO Subscriber discount is calculated as follows: Determine the
ratio of FSO Subscribers to total Subscribers for the month and multiply the ratio by the total Subscriber fees for the month. Multiply the total fees attributable to FSO Subscribers by [****] to calculate the total discount. The discount will vary
each month based on volume and means by which Subscribers subscribe to the Service. The discount does not apply to the One-Time, Telecommunications or Miscellaneous fees. 

  

							
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 Exhibit C 
 Problem Management Process 
  

											
	SEVERITY	 	DESCRIPTION	 	COMMUNICATIONS	 	RESOURCE EXPECTATION	 	RESTORE SERVICE	 	ROOT CAUSE ANALYSIS &
RESOLUTION
						
	 1 =
 Highest
 Level
	 	 •   Any problem causing an outage of Alert Services, and/or Early
Warning, and/or data center site. A workaround acceptable to Early Warning and the customer(s) is not immediately available and there is no immediate secondary processing capability.

•   A severe problem affecting one or more customers*.

•   Any problem that has the potential to result in Service Level impact.

•   Any problem that has the potential to compromise the Security of the system.

•   Any security problem or exposure that may compromise the environment.
	 	 •   Initial notification made promptly after Early Warning becomes
aware of the issue.
  

•   30 minutes after initial notification.

 
 •   60 minutes after
initial notification.
  

•   A frequency agreed upon with affected clients - Generally every 60 minutes
thereafter, until problem is resolved or secondary processing capability has been enacted.
	 	 •   Work to begin immediately and all resources to remain engaged until resolution
or secondary processing capability has been enacted.
	 	 •   Workaround (defined below), circumvention (defined below), temporary fix or final resolution to occur
within 2 hours or less.
	 	 •   When service is restored but the final
resolution is still pending, the final resolution must be completed within an agreed upon time frame - Generally 1 to 3 days.
 •   Documentation of the root cause analysis should be coordinated by the team lead of the final level of support that determines / provides the problem analysis
and resolution.

  

					
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	2 = 
Mid Level	 	 •   Any problem causing an outage of Alert Services, and/or Early Warning,
and/or Data Center Site. A workaround acceptable to Early Warning and the customer(s), has been implemented.
 •   Any problem that has the potential to result in Service Level impact if the primary services or capabilities are not restored within the same day.
	 	 •   Initial notification made promptly after Early Warning is aware of the
issue.
  
 •   30
to 60 minutes after initial notification.
  
 •   A frequency agreed upon with affected clients - Generally every 60 minutes thereafter, until problem is resolved or secondary processing capability has been
enacted.
	 	 •   Work to begin immediately and continue until resolution or secondary processing capability has been
enacted. Or, will continue according to a resolution timeline that has been agreed upon.
	 	 •   Workaround (defined below), circumvention (defined below), temporary fix or final resolution to occur
within 24 hours or less. (refers to the 2nd bullet under description).
	 	 •   When service is restored but the final resolution is still pending, the
final resolution must be completed within an agreed upon time frame - Generally 1 to 7 days.
  

•   Documentation of the root cause analysis should be coordinated by the team lead of the
final level of support that determines / provides the problem analysis and resolution.

		
		 	*The level of severity will be discussed with the appropriate Delivery Manager and a senior staff member at the client
site

  

					
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	 SEVERITY
	 	 DESCRIPTION
	 	 COMMUNICATIONS
	 	 RESOURCE EXPECTATION
	 	 RESTORE SERVICE
	 	 ROOT CAUSE ANALYSIS
&
RESOLUTION

						
	 3 =
 Low Level
	 	 •   A problem that degrades or compromises the usability or access to Alert
Services by Service Provider, Early Warning, or Data Center personnel.
 •   A
problem that has NOT resulted in an outage of Service or movement to a secondary processing capability.
	 	 •   Initial notification made promptly after Early Warning is aware of the
issue.
  
 •   30
to 60 minutes after initial notification.
  
 •   A frequency agreed upon with affected clients.
	 	 •   Work to begin within 2 to 4 hours in most cases but may begin next
business day if determined that issue can be managed.
  
 •   Assigned resources to remain engaged until resolution or determination has been made.
	 	 •   Resolution within 48 hours unless it has been determined that a fix or
enhancement is needed.
  

•   Within 3 days communications will be made identifying the approval to proceed with a fix
or enhancement & the schedule for implementation.
	 	 •   Standard call ticket documentation is all that is required.

		
		 	“Workaround” is defined as different from the usual or conventional process and is considered to be temporary.
		
		 	“Circumvention” is defined as a course around a periphery, or indirect route to achieve the same outcome of the original task.
		
		 	“Degrade” is defined as lowering usability or access to a less effective level.
		
		 	“Outage” is defined as an occurrence wherein the Services are unavailable to Service Provider or Early Warning
		
		 	“Problem” in this context is not defined to reference application bugs unless it is affecting SLAs
		
		 	“Secondary Processing” is defined as an alternative system/site that may be utilized in place of the primary. This could be within Early Warning or the
client

  

					
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	 First Level Support:

24 x 7 Technology
 Operations
Staff
	  	 Receives initial notification from customer, external user, or internal user

 
 Performs initial triage to determine the following:
	  	
		
		  	 Problem description

		
		  	 Scope of Problem; single user, multiple users, product specific, system specific, system-wide.

		
		  	 Initial onset of Problem (date/time)

		
		  	 Current duration of Problem

		
		  	Determine if the problem can be fixed within the scope of First Level Support using standard trouble-shooting documentation
		  	Assign initial severity level with manager concurrence
		  	If problem fixed at First Level Support document problem & fix.
		  	If problem not fixed at First Level Support, notify Second Level Support
		  	Note: The Delivery Manager will notify/update Early Warning Management on Sev 1 issues
		  	Document all problem details, current actions, & communications
		
	Second Level Support:	  	Receives call from First Level Support
	Production Control Staff	  	Reviews problem & determines if the problem can be fixed within the scope of Second Level Support
		  	If problem fixed at Second Level Support, document problem & fix
		  	If problem not fixed at Second Level Support, then notify Third Level Support.and Delivery Manager
		  	Note: The Delivery Manager will notify/update Early Warning Management on Sev 1 issues
		  	Document all problem details, current actions, & communications
		  	Communications to initial caller to be handled by Delivery Manager or their designate.
		
	 Third Level Support:

Development, DBAs,
 System
Admins
	  	 Receives call from Second Level Support
  

Reviews problem & assists in the problem resolution or work around.

		  	Confirms severity level with manager concurrence

  

					
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	 	  	Problem/work around implemented and documented.
		  	Note: The Delivery Manager will notify/update Early Warning Management on Sev 1 issues
		  	Document all problem details, current actions, & communications
		  	Communications to initial caller to be handled by Delivery Manager or their designate.
		
	Delivery Manager	  	Delivery Manager is responsible for a group of systems and can authorize all emergency tasks required for resolution. They understand inter-related
issues
		  	for SLAs and client impacts and are SMEs in their assigned systems.

  

					
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 NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT
REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 

First Amendment to the 
 IDENTITY CHEK® Service Alerts 

Identity Protection Service Provider Agreement 

This First Amendment (the “First Amendment”) is entered into this 28th day of August, 2012 (“Amendment Effective Date”) by and
between Early Warning Services, LLC (“Early Warning”), and LifeLock, Inc., (“Service Provider”) (each a “Party” and collectively the “Parties”) and amends that certain IDENTITY CHEK® Service Alerts Identity Protection Service Provider Agreement dated July 29, 2011, made by and between the
Parties, including the Exhibits attached thereto and incorporated therein by reference (the
“Agreement”)1. 

RECITALS 
  

	 	A.	WHEREAS, the Parties entered into the Agreement July 29, 2011; and 

  

	 	B.	WHEREAS, pursuant to the terms and conditions of the Agreement, Service Provider markets certain alerts generated from data gathered through the EWS Services; and

  

	 	C.	WHEREAS, the Parties wish to amend certain provisions of the Agreement. 

 Wherefore, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties amend the terms of the Agreement as set forth below. 

TERMS 
  

	 	1.	The final paragraph of Exhibit B, Schedule of Fees, under the heading “Annual/Monthly Minimum,” shall be amended to add the following new paragraph :

 If, within the first twelve (12) months of this Agreement: 1) Early Warning does not provide coverage for
a second issuer as contemplated by Footnote 1 below; and 2) as a result of 1) herein, Service Provider does not meet the $[****] minimum as required, the amount of the difference (the “Shortfall”) between $[****] and the billed fees during
the first twelve (12) months of the Agreement shall be added to $[****] minimum as required in the second twelve (12) months of the Agreement (the “Adjusted Minimum”). The payment of the Adjusted Minimum will not be calculated on
the anniversary date of the Agreement annual term, but on the first day of the thirteenth month after Early Warning commences providing coverage of the second issuer (“Second Issuer 

 
  

	1 	 Capitalized terms not otherwise defined herein shall have the meanings ascribed to them in the Agreement.

 
NOTE: PORTIONS OF THIS EXHIBIT INDICATED BY “[****]” ARE SUBJECT TO A CONFIDENTIAL TREATMENT REQUEST, AND HAVE BEEN OMITTED FROM THIS EXHIBIT. COMPLETE, UNREDACTED COPIES OF THIS
EXHIBIT HAVE BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION AS PART OF THIS COMPANY’S CONFIDENTIAL TREATMENT REQUEST. 
 Annual Term”). If, during the second annual Agreement term plus any additional months until expiration of the Second Issuer Annual Term, the Service Provider does not fully satisfy the Adjusted
Minimum, the Service Provider will pay the difference between the billed fees and the Adjusted Minimum on the first (1) month following the Second Issuer Annual Term. Conversely, to the extent that Service Provider pays fees in excess of
$[****] during the Second Issuer Annual Term, such excess shall be credited toward the Adjusted Minimum. If Early Warning never commences coverage of a second issuer during the Initial Term, Service Provider shall not be liable for the Shortfall.

  

	 	2.	All other terms and conditions of the Agreement shall remain in full force and effect. 

 IN WITNESS WHEREOF, the parties have entered into this Agreement to be effective as of the Effective Date. 
  

							
	 LIFELOCK, INC.
	 	EARLY WARNING SERVICES, LLC
				
	 Signature:
	 	 /s/ Prakash Ramamurhty
	 	Signature:	 	 /s/ Mark Traui

				
	 Printed

Name:
	 	 Prakash Ramamurthy
	 	 Printed

Name:
	 	 Mark Traui

				
	 Title:
	 	 CTO
	 	Title:	 	 CFO

				
	 Date:
	 	 8/28/12
	 	Date:	 	 8/29/12

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