Document:

Lease dated as of July 11, 2006

 Exhibit 10.3 
 Lease Agreement 
 Concluded between 
 TAIFUN REAL sp. z
o.o. 
 and 
 LIONBRIDGE POLAND Sp. z o.o. 
 property: 
 TAIFUN office building 
 UL. JUTRZENKI 183 
 Warsaw 
  

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 OVERVIEW 
  

	1)	Lessor: 

 Taifun Real Sp. z o.o., ul.
Skorupki 5, 00-546 Warsaw, 
 represented by Mag. Harald Jeschek 
 NIP: 526-21-72-006; a copy of the Lessor KRS has been attached to the following lease agreement; 

	 	•	 	hereinafter referred to as “Lessor”. 

  

	2)	Lessee: 

 Lionbridge Poland Sp. Z
o.o., ul. Lipinska 4, 01-833 Warsaw 
 represented by Mr Michal Dembinski – president of the board 
 NIP: 526-10-31-189; a copy of the Lessee KRS has been attached to the following lease agreement; 

	 	•	 	hereinafter referred to as “Lessee”. 

  

	3)	Property: 

 Office space on the II and I
floor of an office building, named “Taifun”, located at ul. Jutrzenki 183, Warsaw, as identified and delimited on the floor plan in Appendix 1, having a total superficy of 1,807.70 m2 of usable area and including 10 surface parking lots
and 2 underground parking lots, as identified and delimited on the parking plan in Appendix 3. 

	 	•	 	hereinafter referred to as “Property” 

 Purpose of Rent: General administration 
  

	4)	Payments under the Lease: 

  

	 	a)	Rent 

 The Lessee shall be obliged to pay the Lessor an
amount in PLN being the equivalent of the specified amount in EURO calculated as of the date of an invoice, based on the NBP’s EURO/PLN average exchange rate binding on the above date. 
  

			
	Total amount	  	Euro 20,289.95 monthly

  

						
	The above amount includes the following:	  		  		
			
	1,807.70 m2 usable area	  	x EUR 10.50	  	EUR	18,980.85
	90.39 m2 common area	  	x EUR 10.50	  	EUR	949.10
	10 surface parking spaces and	  	x EUR 30.00	  	EUR	300.00
	2 underground parking spaces	  	x EUR 30.00	  	EUR	60.00

  

	 	b)	plus Service Charge Advance Payment of an amount in PLN being the equivalent of EUR 2,50/m2 of usable area/month calculated as of the date of an invoice, based on the
NBP’s EURO/PLN average exchange rate binding on the above date., as set out in Sec. 3 /4) of this agreement. 

 The total
area of the building amounts to 6,711.60 m2 of usable area and the Lessee’s share for the purpose of
calculating Service Charge amounts to 26.93 % of the total area. 
  

	 	c)	VAT (Value Added Tax) at the rate applicable by law at the time of invoicing. 

  

	 	d)	Basis for indexation as provided in Sec. 3 (3) of this agreement: Monetary Union Index of Consumer Prices (MUICP), published by EUROSTAT.

 The first index is the index figure for October 2006. 
  

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	 	e)	Deposit as provided in Sec. 10 of this agreement: 3 (three) months rent plus Service Charge Advance Payment and VAT. 

  

	5)	Commencement, Duration and End of Lease: 

  

					
	a)	  	Commencement:	 	1st October 2006
	b)	  	Rent commencement:	 	1st April 2007
	c)	  	Duration:	 	60 months
	d)	  	End:	 	1st October 2011

  

	6)	Extension of the Lease: 

 In the event that
the Lessee will inform the Lessor in writing at least seven months before the expiry date of the Lease Agreement about the intention of the prolongation of the Lease Agreement and The Lessor approve such prolongation within 30 days in written, this
Lease Agreement will be extended for a duration agreed upon by both parties on the same terms and conditions, which will be binding in the last month of the Lease Period, in particular in respect of the Basic Rent and Service Charges (taking into
account the valorisation and provided that the Lessee will not be obliged to carry out any fit out works in the Property.) 
  

	7)	Handover and Practical Occupancy of the Property: 

 The Lessor confirms that the handing over of the property , as specified in more detail in Sec. 1. Point 3), shall be on or before September 15, 2006. From the date of handing over of the property the Lessee shall be entitled to
practically occupy the Property for the purpose of the Lessee’s own fit-out and furnishing works. The Lessor confirms that there will be no Rent payable for the period from the handing over of the Property until the Commencement Date of the
Lease. 
 If feasible, and by mutual agreement, the Lessor and the Lessee may agree on an earlier commencement date, by means of an amendment
to the Agreement. 
  

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 DETAILED TERMS and CONDITIONS 
 Sec 1 Property 
  

	1)	The Lessor is owner of the Building, situated on the plot registered in the mortgage book No KW 180325 kept by the District Court in Warsaw – Mokotów 6th Department. (the “Building”). 

  

	2)	The Lessor lets to the Lessee, and the Lessee rents the Property by virtue of this agreement as specified in Point 3 of the Overview to this agreement in the condition to be brought
about by the Lessor as set out in the Floor Plan appended to this agreement (Appendix 1) and the Technical Description (Appendix 2). 

 The following additional equipment will be executed at the lessor ́s expense for up to PLN equivalent of EUR 60.000 gross, calculated at the average exchange rate of NBP published on the invoice date of the expenses to the Lessor - on
the basis of invoices issued to the Lessor by the contractors or vendors working for the Lessee, and delivered by the Lessee to the Lessor: point 1,2,3 and 4 decribed in the Technical Description under “List of additional equipment to be
executed at the Lessor’s expense”. 
 In case the total cost of the works listed above should exceed an amount of EUR 60.000.- the
Lessee will reimburse the Lessor with the exceeding amount at the latest until the day of handover of the Property. 
  

	 	a)	After complition of the fit-out works to be executed by the Lessor aiming at bringing the Property to the condition specified in the space plan constituting Appendix nr 1, the
Property will be handed-over to the Lessee, based on a written hand-over protocol, whereby the Lessee cannot reject the hand-over for minor temporary defects. Temporary defects should be defined as those which do not inhibit normal business activity
from being performed. In the case of insignificant defects, not affecting the takeover of the Property, the Lessor is obliged to remove them immediately, within a period not longer than 14 days. The hand-over will take place at latest on
15th September 2006. Upon notification to Landlord, Tenant will have authorization to access the premises prior
to handover for purposes of testing, vendor walk-thoughs and other related activities to make ready space for occupancy. 

  

	 	b)	For each day of delay of the hand-over of the Property to the Lessee, caused by the Lessor, and exceeding the period of 14 days, the Lessee will be entitled to one day free of Rent.
However, in case of delay of the hand-over of the Property exceeding 30 days, the Lessee will have the right to terminate the lease agreement due to the Lessor’s fault without any termination period and shall be entitled to sue for his claims
in proceeding defined by law. 

 The parties hereby state that the Lessee selected the contractor P&P Piotr
Grzejszczak who will perform the structural and electrical cabeling described in Appendix 2, as well as the scope of works to be performed by the contractor. Even though the Lessor will contract the Contractor directly the Lessor shall not be
responsible for the correct and timely performance by the Contractor. 
  

	 	c)	The Lessee has the right to perform, at his own expense, adaptation works adjusting the Property to the activity planned by the Lessee. For this purpose the Lessor shall make the
Property available to the Lessee within the period of adaptation works performed by the Lessor on condition, that making the Property available to the Lessee will not cause threat of a delay of the hand-over of the Preperty to the Lessee. Should
making the Property available to the Lessee cause a delay of the hand-over of the Property to the Lessee, the Lessor shall not bear any negative consequences of such a delay 

  

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	3)	The superficy of the Property is calculated on the basis of a quantity survey on the contours of the floor including the net areas of the bathrooms, the kitchenettes and corridors,
without subtracting pillars and fan-coils. Both parties hereby agree on the result of the measurement and on the areas mentioned in this Lease Agreement. 

  

	4)	The Lessee acknowledges and consents to the fact that the prior written consent of the Lessor shall be obtained before advertising panels, illuminated signs, large company signs
etc. may be affixed in positions on the outside facade or inside the Building not intended for such purposes. If required, the consent of the authorities shall be obtained by the Lessee. An information board with the Lessees’s data will be
placed in the main reception on the ground floor of the building by the cost of the Lessee. 

  

	5)	The Lessor agrees that the Lessee’s name logo, shall be displayed at the roof of the Building. The location, type and size of the logo will be mutually agreed at a later stage.
The Lessee shall be solely responsible for procurement and later removal of the Lessee’s name/logo and all governmental permits and approvals for placement and affixation of this name/logo as well as for all costs, payments, fees, taxes etc.
connected with placement, affixation, keeping in the proper state, maintenance, lightening, removal etc. of the Lessee’s name/logo. In order to clear out any doubts, the Parties hereby confirm that the Lessee shall not pay any rent toward the
Lessor for placing the name logo of the Lessee. In the event of te change of the Lessee’s company name and/or logo the Lessor will not object to the according modification of the logo located on the roof of the building.

  

	6)	The Property may only be used by the Lessee for the purpose of rent specified in Point 3 of the Overview of this Agreement. An alteration to the use is expressly forbidden.

 Sec. 2 Duration of the Lease 
 The Agreement is concluded for the number of years specified under Point 5 c) of the Overview of this Agreement. It shall thus terminate on the date specified under Point 5 c) on Page 1 (Overview) of this Agreement,
without requiring any prior notice of termination, unless the Lessee exercises his right to extend the duration of the Agreement as provided in Point 6) of the Overview. 
 Sec. 3 Payments under the Lease 
  

	1)	Summary 

 The monthly payments to be made by the
Lessee shall consist of: 
  

	 	a)	the Rent as agreed, 

  

	 	b)	the Service Charges as specified in Sec. 3 (4) below, 

  

	 	c)	the cost of electricity, heating and cooling according to Sec. 3 (6) below, 

  

	 	d)	the relevant Rent adjustments according to Sec. 3 (3) below, 

  

	 	e)	Value Added Tax at the applicable rate. 

 The Monthly Rent
specified in Point 4 a) of the Overview has been agreed by mutual consent between the contracting parties for the Property designated in Point 3 of the Overview. An alteration of the specified area, due to additions or amendments undertaken by the
Lessee, shall not cause an alteration of the agreed Rent. 
  

	2)	Payment Terms 

 The Rent shall be paid monthly in
advance within 7 calendar days after receiving the invoice, by direct bank transfer into an account to be notified by the Lessor. 
  

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 The payment shall only be deemed to be made in good time if it is credited by the said date, and such
timeliness shall not depend on the date of sending. In the event of a default in payment, the Lessee undertakes to pay to the Lessor the statutory default interest. 
 The first rent payment shall be due at the 1st April 2007. For the time between
the hand-over of the Property to the Lessee and 1st April 2007 no lease payments, as defined in point 4 a) of
the Overview, will be charged to the Lessee. 
 The payment for the service charges increased by proper VAT (point 4 b) and c)) and the
directly payable costs under point 6 Sec. 3 shall be due starting form the hand-over of the Property. 
 The Parties agree that the resulting
rent free period is included in the calculation of the overall rent price. 
  

	3)	Indexation 

 In order to maintain the value of the
agreed Rent, the following indexation clause is agreed: 
  

	 	•	 	The Rent shall be adjusted annually in accordance with the Monetary Union Index of Consumer Prices (MUICP). This index is published by EUROSTAT. 

  

	 	•	 	The basis for the calculation of the first adjustment is the Index Figure for the month and year as defined in Point 4 (d) of the Overview. The first adjustment shall be
effected in January of the year following the conclusion of the Lease Agreement. All further adjustments in the following years will be based on the Index for the month of December of the year prior to indexation. 

  

	 	•	 	The adjustment of the Rent will be effected once a year immediately after the Index Figure for the month of December has been published by EUROSTAT, and shall concern rent
obligations in the period from January to December of the current year. The Rent shall increase in relation to the difference between the Index Figure for the month of December of the previous year and the Index Figure applied previously (or the
Index for the month and year agreed in Point 4 (d) of the Overview, for the first adjustment of the Rent). The Lessor shall for verification purposes deliver to the Lessee the documents used for the calculation. 

  

	 	•	 	The Lessee shall be obliged to accept the such calculated new Rent and shall henceforth pay the new Rent after the relevant invoice has been sent to the Lessee. The Lessee shall
further be obliged to pay the arrears resulting from the delayed calculation (being the difference between the previous Rent and the calculated new Rent, for the months between the month of January of each year and the month in which the December
index is published by EUROSTAT), within 14 days from the presentation of the relevant invoice. 

  

	 	•	 	In the event of a discontinuation of the Index used for this Lease Agreement, the Index that replaces the said index, or such Index that most closely resembles the index used in
this Agreement, shall be used for the calculation of the Rent adjustments. 

  

	4)	Service Charges 

 The Service Charges shall be
understood as being all expenditure necessary for the administration, maintenance and operation of the contractual building and associated areas and facilities. 
 The Service Charges shall in particular comprise: 
  

	 	a)	costs for minor repairs, upkeep and maintenance to the building and the general technical facilities 

  

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	 	b)	water and sewage fees 

  

	 	c)	costs for chimney-sweeping 

  

	 	d)	costs for sewage clearance and rubbish removal 

  

	 	e)	costs for power, heating and cooling where such concern the general parts (e.g., stairwells, car-park, foyer/reception, etc.) 

  

	 	f)	energy costs for the ventilation of the building 

  

	 	g)	cultivation of green areas and flowers 

  

	 	h)	cleaning of the general parts and facilities in the building and the outside facilities (such as pavements, access ramps, etc.) 

  

	 	i)	façade cleaning and snow clearance 

  

	 	j)	costs of supervision and surveillance by day and night 

  

	 	k)	costs of appropriate and usual insurance (insurance for fire, third-party liability, water piping, electrical damage, storm damage, damage from lightning (direct and indirect),
burglary and glass breakage) 

  

	 	l)	the fees and taxes imposed upon the property by the public authorities. 

 All the Service Charges shall be divided among all the Lessees in the building in the proportion that the area of the individual properties bears to the total of the areas of all rentable properties of the Building.
The area of all communal facilities shall be ignored for the purpose of determining the total area. 
 If the Lessee does not make use of
communal facilities, this shall not release him from the payment of his share of the costs. 
 In order to pay for the above annual Service
Charges, the Lessee shall pay each month an advance payment (pursuant to Point 4 (b) of the Overview) to be determined on a yearly basis by the Lessor. The final settlement of accounts shall be carried out once a year, by the latest on
June 30 of the following year. Any arrears shall be paid to the Lessor within 14 days of the date of notification. 
 Any credit accruing
shall be settled against the Rent payment due after the settlement of accounts in question. 
 All documents which constitute the basis for
the calculation of the Service Charges may be inspected by the Lessee. Third-party costs shall be passed on to the Lessee without surcharge. The Lessor undertakes to contract with the most favourable supplier of the service in each case (as defined
in this section), if such is legally possible and commercially reasonable. 
  

	5)	Retention 

 The Lessee shall not be entitled to set
off counterclaims against the agreed Rent or to suspend payment of the agreed rent and secondary costs, unless such right is provided under the applicable Polish laws, or the Lessee has obtained a ruling by a court of law or the applicable
arbitration tribunal, or by mutual agreement between the Lessee and the Lessor. 
  

	6)	Directly Payable Costs 

 The costs of electricity,
heating, cooling and telecommunication services for the rented Property shall be invoiced to the Lessee directly. The usage of electricity shall be metered with separate meters. The cost of energy for heating and cooling will be metered for the
whole building and charged pro-rata to the Lessee, in the relation of the leased area to the total area of the building. For the purpose of clarification the total area of the building is 6.711.60 sq.m.The Lessee shall have the right to verify the
meter readings. The costs for electricity, heating, cooling and telecommunication services shall be passed on to the Lessee without surcharge. 
  

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 Sec. 4 Condition of the Property, maintenance 
 The Lessor undertakes to maintain the building and the rented Property in the agreed condition suitable for the purpose of rent and to ensure the proper provision of the services. The Lessee undertakes to bear the
service costs associated with usual maintenance, as agreed in Sec. 3 (4). 
 The Lessor shall bear the costs of maintaining the building substance. The
Lessee undertakes to permit the Lessor to carry out such maintenance work. 
 The Lessee shall without delay notify the Lessor of any need for repairs to be
carried out by the Lessor, and to permit the execution of such and other necessary repairs, on pain of payment for the damage resulting from non-compliance with this obligation. 
 Upon termination of the Lease, the Lessee shall return the Property cleaned, taking into account the normal wear and tear caused by normal use, but in any event capable of being used immediately for the stipulated
purpose. Upon termination of the Lease, the Lessor shall be entitled at his discretion to insist that the investments, improvements etc. made by the Lessee after handover of the Property be left in the premises without compensation therefore, unless
it has been agreed otherwise., In any event the Lessee shall remove advertising panels and the like at his own expense and establish the original condition with regard the above. 
 Sec. 5 Use of the Property 
  

	1)	The Lessee is entitled and obliged to use the Property for the purposes specified in Sec. 1 point 6. He undertakes to treat considerately and carefully the Property and the
equipment, facilities and fittings contained therein, to maintain and return them. 

  

	2)	The Lessee shall use the Property in compliance with all official regulations and shall be liable to all persons for damage caused by his failure to comply with this provision.

  

	3)	The Lessee shall be liable for any damage caused to the Property or the Building by himself, his employees, his suppliers, craftsmen acting on his instructions, customers and
persons having business in his Property and under his control after the commencement of the Lease or, if the Property is handed over earlier, from the time of such handing over. 

  

	4)	The Lessee may make alterations to the Property only after obtaining the Lessor’s prior written consent valid for the specific individual case, which will be provided by the
Lessor within 10 working days. The Lessee’s obligation to maintain the Property shall also extend to any such alterations made. 

  

	5)	If despite written notice the Lessee fails to meet his obligations under Secs. 4 and 5 (1) to (4), the Lessor shall be entitled to carry out the necessary work at the
Lessee’s expense. In the event of imminent danger, or if the whereabouts of the Lessee are unknown, no notice shall be necessary. 

  

	6)	The Lessor shall be entitled to carry out repairs and alterations to the Property which are necessary for the proper maintenance and/or operation of the office building even without
the Lessee’s consent but with prior notice 

  

	7)	The Lessee shall not be entitled to derive any legal consequences from temporary defects and/or faults in the heating, ventilation and hot water systems, lighting, sewage, power and
water connections and the like, which were not caused by the Lessor (force majeure and the like). Nevertheless, the Lessor undertakes to take every necessary step to rectify such matters immediately. 

  

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	8)	In the event any part of the Property is not usable for the intended purpose and this being due to the fault of the Lessor, the Lessee shall be entitled to reduce or withhold
payments under the hereby agreement proportionally, under the provisions agreed in Sec. 3 Point 5) and further under the provison that the Lessee has notified the Lessor in writing and the Lessor has failed to undertake appropriate action within 14
days from the receipt of such notification. 

 Sec. 6 Sub-letting 
 The Lessee shall have a right to sublease the Property or parts thereof to subjects associated or of which the Lessee is majority owner. The sub-letting of the Property or parts thereof to other parties (not
associated or of which the Lessee is not the majority owner) shall be permitted with the Lessor’s prior written consent for a specific period, however at the longest up to the end of the tenancy as agreed in this Lease Agreement pursuant to
Point 5 (d) of the Overview. 
 The Lessee’s rights and obligations resulting from this Lease Agreement shall also extend to the party to whom the
rented Property is sub-let. 
 Sec. 7 Premature termination of the Agreement 
  

	1)	The Lessor shall be entitled to terminate the Lease if despite notice and a 6-week grace period the Lessee fails to make the contractually agreed payments or fails for whatever
reason to acknowledge indexation adjustments made on the basis of the indexation clause agreed in this Agreement. 

  

	2)	If the contractual relationship is prematurely terminated due to the fault of the Lessee, the Lessor shall have the right to claim for compensation for any and all damages under the
applicable Polish law. 

  

	3)	The Lessor shall be entitled to terminate the Lease prematurely by means of a registered letter with immediate effect, if settlement proceedings or bankruptcy proceedings are
commenced with respect to the Lessee’s assets, or if bankruptcy proceedings are closed due to inadequate assets. 

  

	4)	The Lessee shall be entitled to terminate the Agreement, one-month following a notice to the Lessor, if the Property is not entirely, or in its prevalent part, i.e. in a part
exceeding 30% of the Property’s net usable area fit for the type of business specified in Art. 3 of the Overview of this Agreement, and at the same time (1) the Lessor does not propose replacement space to the Lessee and (2) the
reinstatement of the Property to the condition fit for the type of business specified in Art. 3 of the Overview of this Agreement (except for the reinstatement of the Lessee’s fixtures) is impossible within two months of the date of occurrence
of such circumstances and (3) the Lessor denies to cover the cost of Leessees removal to the replacement space. Such regulations shall not apply to the cases, when the Property’s unfitness has been caused by: 

  

	 	a)	causes, for which the Lessee is responsible; or 

  

	 	b)	causes due to failure to perform or inadequate performance of their duties by external suppliers independent of the Lessor (supply of electricity, water, telecommunication services,
central heating, etc.) 

  

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 Sec. 8 Insurances 
 The Lessee undertakes to conclude a business liability insurance with appropriate cover, to maintain such insurance for the duration of the Agreement and to present
evidence of it to the Lessor on demand. 
 The Lessor undertakes to conclude appropriate property insurance as well as third-party liability insurance and to
present evidence of it to the Lessee on demand. 
 Sec. 9 Access to the Property 
 The Lessor or his authorised agent shall be entitled to gain access to the Property during business hours after prior announcement, and subject to obligations of confidentiality: 
  

	 	a)	to inspect the condition of the premises; 

  

	 	b)	to show the Property to parties potentially interested in purchasing of the Building or sub-letting. 

 Sec. 10 Deposit and guarantees 
 The Lessee undertakes to pay to the Lessor within 14 days after signature of this Agreement, but in any event before the Lessee takes over the rented Property, a deposit in cash to the amount specified in Point 4 (e) of the Overview,
that is € 90,801.68 If the deposit, in whatever form, has not been deposited by the start of the Lease as agreed in Point 5 (a) of the Overview, the Lessor shall not be obliged to hand over the rented Property on the start of the Lease as
agreed in Point 5 (a) of the Overview. This shall not affect the Lessee’s obligation to effect the payments agreed in Sec. 3 (1) to (6). 
 The deposit may be in the form of a bank transfer to a bank account to be specified by the Lessor, or in the form of a bank guarantee. 
 The bank
guarantee to the amount of the sum stated above shall be valid for the entire period of the Lease plus a further 3 months, and must be issued by a first-rate bank or other entitled and credible financial institution (i.e. Insurance Company), and
shall entitle the Lessor to claim against this bank guarantee in whole or in part if the Lessee fails to satisfy the provisions of this Lease Agreement. The bank guarantee shall be irrevocable, unconditional and payable on first demand. 

Should the bank guarantee delivered by the Lessee to the Lessor be valid shorter than the period of this Lease Agreement plus 3 months, the Lessee shall be obliged to
deliver to the Lessor a new bank guarantee meeting the requirements of this Agreement, issued for the period of this Lease Agreement plus 3 months not later than one month before the expiry of the first guarantee. Should the Lessee fail to deliver
such a bank guarantee meeting the above requirements to the Lessor, the Lessee shall be obliged to pay towards the Lessor a contractual penalty of statutory delay interest on the amount of the bank guarantee for each day of delay in delivering the
guarantee, counting from the day on which the new guarantee is supposed to be delivered. 
 This deposit shall serve to settle any claims for damages on the
part of the Lessor and to cover the Lessee’s outstanding obligations with respect to the settlement of electricity, heating and telephone charges, as well as any Rent arrears, and such both during and after termination or expiration of the
Agreement. If no such arrears shall have been incurred, the deposit shall be returned to the Lessee upon termination of the Agreement. 
 If a claim is made
upon the deposit in the course of the Agreement, the Lessee shall make up the difference to the Lessor within 14 days after demand therefor. It is hereby expressly agreed that the failure to replenish the deposit within the said time shall be deemed
equivalent to the failure to pay the agreed Rent and shall therefore entitle the Lessor to terminate the Lease in accordance with Sec. 7 of this Agreement. These conditions concerning the replenishing or failure to replenish the cash deposit shall
apply by analogy in the case of the provision of a bank guarantee. 
  

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 Sec. 11 Expansion 
 Until September 1, 2007, the Tenant shall have the right to expand its Property by up to 500 rentable m2 of adjacent space on 1st floor with the prior, three (3) month written notice to Owner. In addition, the Lessee will have an exclusive Right of First Refusal as
hereinafter described. The Lessee shall have an exclusive Right of First Refusal to lease additional office space located on the 1st and 3rd floors in the Building. The Lessor will inform the Lessee about another potential
tenant, in written form, indicating the details of offer to a 3rd tenant. The Lessee will be obliged to exercise the right of 1st refusal or not within 7 calendar days from the receiving of such written information. In case, the Lessee does not
reply to the Lessor within the 7 day period, Lessee’s right of 1st refusal will have expired with respect to such offer. For the avoidance of doubt, the Right of First Refusal is operative with respect to any offer from a third party with
respect to the additional office space during the term of the Agreement. The Landlord is obliged to deliver the Expansion Space in standard comparable to the Property standard. Landlord represents that no similar, superceding right of first refusal
exists or has been granted to any other tenant with respect to the additional office space. 
 Sec. 12 Non competition clause 
  

	1.	The Lessor hereby undertakes not to let any space in the Building to any parties which might be the Leesee’s business competition without obtaining the Leesses prior written
consent. 

 The competitive parties are demeed to be those whose primary business activity includes: 
  

	 	•	 	translation, including localization of software and on-line materials (e.g. translating and adjusting customer materials, web-sites, documentation, manuals, software etc. to
the needs of the desired local market), 

  

	 	•	 	testing software and IT solutions (e.g. linquistic and functional testing and verification of software, electronic devices and peripherals directly related to them),

  

	 	•	 	implementing and running customer care centers (providing advanced, mainly technical support, over the phone, e-mail and intrenet to end users of software, electronic devices
and peripherals directly related to them) 

  

	2.	The examples of parties being the Leessee’s direct competiton are (as of June 1, 2006): 

  

	 	•	 	in the scope of translation, localization of software and on-line materials: 

 Moravia Translations, 
 SDL, 
 Argos. 
  

	 	•	 	in the scope of testing software and IT solutions: 

 Moravia Translations, 
 SDL 
  

	 	•	 	in the scope of implementing and running customer care centers: 

 Sitel, 
 Excelent, 
 Twenty4help 
 Sec. 13 Side Agreements 
 No oral side agreements have been concluded in connection with this present Agreement. Any subsequent amendments or additions shall be invalid unless in writing and signed by both Lessor and Lessee. 
  

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 Sec. 14 Validity of the Lease Agreement 
  

	1)	If any of the terms of this Agreement is invalid, this shall not affect the validity of the remaining terms. 

  

	2)	A successor in title with respect to the ownership of the Building or the company owning the Building shall not affect the rights and obligations of the Lessee.

  

	3)	A change of ownership of the Property shall not affect the Lease Agreement. Neither the Lessor nor the purchaser of the Building nor the Lessee shall be entitled to terminate the
Lease for such reason. 

 Sec. 15 Court of Jurisdiction 
 Any disputes arising out of or in connection with this Lease Agreement that cannot be settled by negotiations between the Lessee and the Lessor shall be finally
determined by the Court of Arbitration at the National Chamber of Commerce in Warsaw in accordance with the rules thereof. 
 Sec. 16 Copies 
 This Agreement is drawn up in 2 (two) copies in English and 2 (two) copies in Polish, each party receiving 1 (one)
copy of Polish and 1 (one) copy of English version. The appendices attached to the Agreement form an integral part of the Agreement. 
 In the event of any
disputes or discrepancies the Polish version will be prevailing. 
 Sec. 17 European Monetary Union - EURO
Currency 
 If during the validity of the Lease Agreement the Polish Zloty (Polish Zloty—PLN) will be replaced by the EURO currency, the monthly
payments shall then be made in EURO. 
 Sec. 18 Entering into force  
 The hereby Agreement shall enter into force as of the date of its signing. 
 Signed on July 11, 2006, in Warsaw, Poland 
  

					
	The Lessor	  		  	The Lessee
			
	 /s/ Harald Jeschek
	  		  	 /s/ Michal Dembinski

	Taifun Real sp. z o.o.	  		  	Lionbridge Poland Sp. z o.o.

  

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 APPENDIX 1 
 FLOOR PLAN 
  

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 APPENDIX 2 
 TECHNICAL DESCRIPTION 
  

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 APPENDIX 3 
 PARKING

  

 15Code of Conduct

 EXHIBIT 10.65 
 FORM OF CODE OF CONDUCT 

 2006 
 Code of 
 Professional Conduct 
 E*TRADE FINANCIAL 
 Corporate Policies and Procedures 

 

 
 COPYRIGHT 2002, 2004, 2006 E*TRADE FINANCIAL Corporation 
 New York, NY 
 Revised November 2006 

 Table of Contents 
  

			
	INTRODUCTION	  	1
	 PURPOSE OF THE CODE
	  	1
	 IMPLEMENTING THE CODE
	  	2
	 Exercising Sound Business Judgment
	  	2
	 Reporting Violations
	  	2
	 Investigating Violations
	  	3
	 Records Management
	  	3
	 THE CODE OF PROFESSIONAL CONDUCT AND YOUR EMPLOYMENT
	  	4
	 Code of Professional Conduct Is Not an Employment Contract
	  	4
	 Changes to the Code of Professional Conduct
	  	4
	 Consequences of Violating the Code of Professional Conduct
	  	5
	 Acknowledging the Code of Professional Conduct
	  	5
	 Questions
	  	6
		
	 STANDARDS OF CONDUCT
	  	7
	 GENERAL
	  	7
	 RESPONSIBILITIES UNDER THE LAW
	  	8
	 Securities Laws, Including Financial Reporting
	  	8
	 Exchange and Self-Regulatory Organization Rules
	  	9
	 Banking Laws and Regulations
	  	9
	 Licensing and Registration
	  	9
	 Company Books and Records
	  	9
	 Antitrust and Trade Regulation Laws
	  	10
	 Foreign Corrupt Practices Act and Anti-Bribery Statutes
	  	11
	 Economic Sanctions
	  	11
	 Anti-Boycott Laws
	  	12
	 Anti-Money Laundering Laws
	  	12
	 Intellectual Property Protection
	  	13
	 Privacy Laws and Regulations
	  	14
	 Reporting Inappropriate Activity
	  	15
	 Retaliation is Prohibited
	  	15
	 DEALING WITH THIRD PARTIES
	  	15
	 Authority to Act on Behalf of E*TRADE FINANCIAL
	  	15
	 Conflicts of Interest
	  	16
	 Gifts to and from Customers, Suppliers and Others
	  	17
	 Selecting Suppliers
	  	17
	 Standards of Conduct Demanded of Third Parties
	  	17
	 Requests for Legal, Financial or Tax Advice
	  	18
	 Advertising
	  	18
	 Charitable Contributions
	  	18
	 Political Action Committee
	  	18
	 Communications with the Media and other Third Parties
	  	18
	 Participation in Chat Rooms
	  	19
	 Blogging
	  	20
	 Outside Lawyers
	  	20
	 Treatment of Privileged Communications and Documents
	  	21
	 LITIGATION, INVESTIGATIONS, INQUIRIES AND COMPLAINTS
	  	21
	 Notification
	  	21
	 Cooperation
	  	22
	 Communication with Governmental and Regulatory Authorities
	  	23
	 Communication Relating to Legal and Regulatory Matters
	  	23

  

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	 DEALINGS WITH E*TRADE FINANCIAL
	  	24
	 Dealings with E*TRADE FINANCIAL’s Employees
	  	24
	 Protecting E*TRADE FINANCIAL’s Assets
	  	24
	 Use of E*TRADE FINANCIAL’s Information and Communications Systems
	  	25
	 Monitoring of Communications and Files
	  	26
	 Disputes with E*TRADE FINANCIAL
	  	26
	 Substance Abuse
	  	27
	 Post-Termination Obligations of Employees
	  	27
		
	 NON-DISCRIMINATION AND ANTI-HARASSMENT POLICY
	  	28
	 Equal Employment Opportunities
	  	28
	 Discrimination and Harassment Are Against Company Policy and Are Illegal
	  	28
	 Definition of Harassment
	  	29
	 Workplace Violence Is Prohibited
	  	30
	 Retaliation Is Prohibited
	  	30
	 Individuals Covered
	  	31
	 Reporting an Incident
	  	31
	 Important Notice to All U.S. Employees
	  	31
	 Investigation of Allegations
	  	31
	 Consequences of Inappropriate Behavior
	  	32
		
	 HANDLING PROPRIETARY AND CONFIDENTIAL INFORMATION
	  	33
	 Definition of Proprietary Information
	  	33
	 Definition of Confidential Information
	  	34
	 Guidelines for Accepting Proprietary or Confidential Information
	  	35
	 Confidentiality Agreements
	  	35
	 Using Proprietary or Confidential Information
	  	35
	 Handling Materials Containing Proprietary or Confidential Information
	  	36
	 Communicating Proprietary or Confidential Information
	  	36
	 Disposal of Proprietary or Confidential Waste
	  	37
	 Proprietary or Confidential Information Concerning Securities
	  	37
	 Confidentiality Obligations to Previous Employers and other Third Parties
	  	37
	 Ownership of Intellectual Property
	  	38
	 Post-Employment Use of Proprietary or Confidential Information
	  	38
	 Preventing Improper Use of Proprietary or Confidential Information
	  	38
		
	 TREATMENT OF INSIDE INFORMATION
	  	40
	 POLICY ON THE TREATMENT OF INSIDE INFORMATION
	  	40
	 Definition of Inside Information
	  	40
	 Prohibited Uses of Inside Information
	  	41
	 Guidelines for Information about E*TRADE FINANCIAL
	  	41
	 Handling Rumors
	  	41
	 Consequences of Misusing Inside Information
	  	41
	 The Restricted List
	  	42
		
	 OUTSIDE BUSINESS ACTIVITIES
	  	43
	 Obtaining Approval
	  	43
	 Industry-Related Organizations
	  	44
	 Residential Boards and Charities
	  	44
		
	 EMPLOYEE TRADING
	  	45
	 Trading Policies of Specific Business Units and Departments
	  	45
	 Accounts Covered by this Policy
	  	45
	 Maintenance of Securities Accounts at E*TRADE FINANCIAL
	  	46

  

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	 Exceptions to this Policy
	  	46
	 Consequences of Inappropriate Employee Trading
	  	46
	 GENERAL RULES FOR EMPLOYEE TRADING
	  	47
	 Trading on Inside Information
	  	47
	 Primary and Secondary Public Offerings
	  	47
	 Obtaining Significant Interests in Public Companies or Trading in Concert with Other Employees
	  	47
	 Futures, Options on Futures and Other Derivative Securities
	  	48
	 Information about Customer or Company Orders
	  	48
	 The Restricted List
	  	48
	 RULES FOR PARTICULAR ACCOUNTS AND TRANSACTIONS
	  	48
	 Transactions in E*TRADE FINANCIAL’s Securities
	  	48
	 Managed Accounts
	  	49
	 Money Market and Open-End Mutual Fund Accounts
	  	49
	 Dividend Reinvestment Plans (“DRIPs”)
	  	49
	 Investment Clubs
	  	50
	 Direct Purchase of U.S. Treasury Bills, Bonds or Notes
	  	50
	 PROCEDURES FOR EMPLOYEE SECURITIES ACCOUNTS
	  	50
	 Entry of Orders
	  	50
	 Review of Employee Transactions
	  	50
	 ACKNOWLEDGEMENT
	  	52

  

 iii 

 

 
 Introduction 
 Purpose of the Code 
 Our employees,
customers, potential customers, and shareholders expect the highest degree of ethics, honesty and fairness because they place their financial assets in our care. 
 The purpose of the Code of Professional Conduct (the “Code”) is to protect and enhance the reputation and franchise of E*TRADE FINANCIAL1 by setting standards for our behavior as its employees, officers, directors and agents. 
 Although the financial services industry is heavily regulated, simple adherence to the “letter of the law” is not what our employees, customers, potential customers, and shareholders expect. They expect the
highest degree of ethics, honesty and fairness in all of our interactions because they place their financial assets in our care. 
 It is the responsibility
of every employee to comply with all applicable laws and regulations and all provisions of the Code, as well as E*TRADE FINANCIAL’s other corporate policies and procedures, and to exercise sound judgment. Such compliance is critical to our
continued success. All Company supervisors are responsible and accountable for monitoring the compliance of employees they manage. 
 Remember that E*TRADE
FINANCIAL has a number of resources available for you to help you work through situations where you may have questions. We have experienced professionals in our Legal department, our Compliance 
  

	1	Throughout the Code, the term “E*TRADE FINANCIAL” or the “Company” refers to E*TRADE FINANCIAL Corporation and its subsidiaries and affiliated
entities, including, but not limited to, E*TRADE Clearing LLC, E*TRADE Securities LLC, and all other broker-dealer subsidiaries, E*TRADE Funds, E*TRADE Bank and all of its subsidiaries and all other non-U.S. entities, unless specified otherwise.

  

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 department, our Corporate Security and Fraud Management department, our Internal Audit department and our Human Resources
department who all are here to help you, in addition to your supervisors. You can find contact and other helpful information about these groups on Channel E*. 
 Implementing the Code 
 Exercising Sound
Business Judgment 
 E*TRADE FINANCIAL relies on you to exercise your best judgment and highest ethics in performing your job. When the Code
articulates a specific standard of conduct, you must conform to it. However, no code of professional conduct can anticipate every legal or ethical issue that might arise in the course of our business. 
 In areas not specifically addressed in the Code, you must conduct yourself in the spirit of the Code, with the highest degree of ethics and with the aim of protecting
E*TRADE FINANCIAL and its reputation. You should consider both whether a proposed course of action complies with all applicable laws and regulations and whether it could embarrass or otherwise harm you or E*TRADE FINANCIAL. 
 You must therefore avoid not only actual misconduct but also the appearance of impropriety. Assume that any action you take will ultimately be publicized and consider
how E*TRADE FINANCIAL (and you) would be perceived. When in doubt, seek guidance from your supervisor or the appropriate E*TRADE FINANCIAL department. 
 Reporting Violations 
 You are E*TRADE FINANCIAL’s first line of defense against civil or criminal
liability and unethical business practices. 
 If you know of, observe, suspect or otherwise become aware of a violation of applicable laws or regulations or
of the Code or E*TRADE FINANCIAL’s other policies and procedures, you must report that information immediately to your direct supervisor or another appropriate representative of E*TRADE FINANCIAL’s senior management or, as
discussed below, to ListenUp, the third party service the Company has engaged to receive anonymous reports. If appropriate or necessary, you must also report that information to Security, a more senior manager or to Human Resources, Legal or
Compliance. If you believe that the person to whom you have so reported has not taken appropriate action, you must contact Human Resources, Legal, Compliance or Internal Audit directly. 
 If you believe that you may have violated the law or E*TRADE FINANCIAL’s standards, you must report your behavior to Legal, Internal Audit, Corporate 
  

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 Security and Fraud Management or Compliance immediately. The fact that you reported the violation, together with the
degree of cooperation you display and whether the violation is intentional or unintentional, will be given consideration in an investigation and any resulting disciplinary action. 
 Upon learning of probable or actual misconduct, supervisors must notify Human Resources, Legal, Compliance, or Security, as appropriate, and, in consultation with the appropriate professional, take prompt, appropriate
remedial action. Supervisors who fail to take appropriate action may be held responsible. 
 The Company has engaged an outside firm with a service known as
ListenUp (which you can access at www.listenupreports.com) to provide a confidential method for you to anonymously report any suspected violations of law or otherwise inappropriate conduct, including, but not limited to, concerns related to
corporate governance, financial reporting (including Sarbanes-Oxley Act compliance), sexual or other harassment, discrimination, theft, fraud, or threats to the safety of E*TRADE FINANCIAL employees. Further information for making reports
through the ListenUp service is available on Channel E*. 
 Unless responsible Company management learns of a problem, we cannot resolve it appropriately.
Concealing improper conduct often compounds the problem and may make impossible or delay or hamper responses that could prevent or mitigate actual harm to the Company and any individuals who may be subjected to the conduct. Remember, the Company
does not tolerate retaliation against any individual who makes a report in good faith. 
 You should contact your supervisor, Legal or Compliance with any
questions about this Code, E*TRADE FINANCIAL’s policies and procedures, or any legal, regulatory or ethical issues. 
 Investigating Violations

 All reported violations of applicable laws or regulations, the Code or E*TRADE FINANCIAL’s related policies and procedures will be promptly
investigated and will be treated confidentially to the extent possible and practicable under the circumstances and consistent with enforcing the Code and applicable law. Please be aware that circumstances may prevent us from keeping any matter
completely confidential, as certain disclosures may be required to conduct a complete investigation or comply with regulatory disclosure requirements. 
 Records Management 
 E*TRADE FINANCIAL is required by law and by industry regulation to maintain its books and records in good order and
to memorialize the essential terms of its business agreements. Details of our Records Management Policy are available 
  

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 on Channel E*. Every employee is required to be familiar with these policies and procedures. Among other things, the
policies and procedures require that you: 
  

	•	 	review files periodically to ensure that information is current, essential and consistent with document retention policies and applicable law and regulations; and

  

	•	 	discard drafts, notes, notebooks, diaries, telephone logs, message slips and other documents when they are no longer useful or current and not otherwise required to be retained.

 In conducting a review of your files, be careful not to discard: 
  

	•	 	documents that must be kept for specific periods of time under applicable laws and regulations (guidance concerning which can be obtained from the Records Management Policies and
Procedures and Legal and Compliance); 

  

	•	 	documents that are the subject of a subpoena or document request; or 

  

	•	 	documents that are potentially relevant to a lawsuit or investigation that has been or may be initiated or documents you have been instructed to retain as part of any lawsuit or
investigation. 

 The Code of Professional Conduct and Your Employment 
 Code of Professional Conduct Is Not an Employment Contract 
 The
policies and procedures of the Code form part of the terms and conditions of your employment. However, the Code is not a contract, express or implied, guaranteeing progressive discipline or employment for any specific duration or entitling you to
bonuses or other forms of compensation. Except in certain jurisdictions outside the United States, employment at E*TRADE FINANCIAL is “at will”, meaning that either you or E*TRADE FINANCIAL may terminate this relationship at any time,
with or without cause. 
 Changes to the Code of Professional Conduct 
 E*TRADE FINANCIAL’s policies and procedures stated in this Code are subject to change at the sole discretion of E*TRADE FINANCIAL. In addition, E*TRADE FINANCIAL may implement additional policies
and procedures with which you must also comply. It is your responsibility to be familiar at all times with the Code, as it may be revised or amended, and any other policies and procedures relevant to your responsibilities as an employee of the
Company. 
  

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 Consequences of Violating the Code of Professional Conduct 
 Violations of the Code may subject you to disciplinary action by E*TRADE FINANCIAL including — without limitation — warnings, reprimands, temporary suspensions,
probation or termination of your employment. Disciplinary actions may be taken: 
  

	•	 	against employees who authorize or participate directly, and in certain circumstances indirectly, in actions which are a violation of applicable laws or regulations, the Code or
E*TRADE FINANCIAL’s policies and procedures; 

  

	•	 	against employees who fail to report or withhold information concerning conduct that they knew or should have known was a violation of applicable laws or regulations, the Code or
E*TRADE FINANCIAL’s policies and procedures or withhold information concerning a violation of which they become aware or should have been aware; 

  

	•	 	against the violator’s supervisor(s), to the extent that the circumstances of the violation reflect inadequate supervision or lack of diligence by the supervisor(s);

  

	•	 	against employees who attempt to retaliate, directly or indirectly, or encourage others to do so, against an employee who reports an actual or potential violation of applicable laws
or regulations, the Code or E*TRADE FINANCIAL’s policies and procedures; 

  

	•	 	against employees who knowingly make a false report of a violation. 

 E*TRADE FINANCIAL also must report certain activities to its regulators, which could give rise to regulatory or criminal investigations. The penalties for regulatory or criminal violations may include significant fines, permanent bar
from employment in the securities industry and, for criminal violations, incarceration. 
 Acknowledging the Code of Professional Conduct 

Abiding by the standards and procedures outlined in the Code and E*TRADE FINANCIAL’s policies and procedures is a condition of continued employment with E*TRADE
FINANCIAL. 
 When you have concluded your review of this revised Code, you must complete an acknowledgement form indicating that you have read the Code and
that you understand and agree to abide by its requirements. New employees will also be required to acknowledge their receipt and understanding of the Code and their commitment to comply with it. Failure to complete this acknowledgement may result in
termination of your employment. Regardless of whether you have completed the acknowledgment, you must comply with the terms of the Code. 
  

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 Questions 
 If you
have any questions at any time concerning the Code or E*TRADE FINANCIAL’s policies and procedures, or feel the need to seek guidance with respect to a legal or ethical question, you should consult your supervisor, Human Resources, Internal
Audit, Legal or Compliance. 
  

 6 

 

 
 Standards of Conduct 
 General 
 Employees are responsible for
reviewing and understanding the policies and procedures related to their work activities and are advised that the following summary is for general introductory purposes only. 
 The activities of E*TRADE FINANCIAL’s employees must always be in full compliance with applicable laws and regulations and with the Code and E*TRADE FINANCIAL’s related policies and procedures. If
there is any doubt as to the legality of any proposed activity, seek advice from Legal or Compliance before the activity is undertaken. 
 This section of
the Code outlines the general standards of conduct with respect to specific additional issues confronting employees, such as: 
  

	•	 	E*TRADE FINANCIAL’s nondiscrimination and anti-harassment policies; 

  

	•	 	E*TRADE FINANCIAL’s policies on handling proprietary, confidential and nonpublic (or “inside”) information; 

  

	•	 	E*TRADE FINANCIAL’s policies on participation in outside business activities and private securities transactions; 

  

	•	 	E*TRADE FINANCIAL’s policies on political contributions; 

  

	•	 	E*TRADE FINANCIAL’s policies on employee stock trading. 

  

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 Responsibilities under the Law 
 The activities of E*TRADE FINANCIAL and its employees are regulated by governmental entities (such as the Securities and Exchange Commission (“SEC”) and the
Office of Thrift Supervision (“OTS”)) and self-regulatory organizations (“SROs”) (such as the NASD, Inc.). You must comply with all applicable laws and regulations in the jurisdictions in which E*TRADE FINANCIAL does business. To
this end: 
  

	•	 	You must know and comply with the particular legal and regulatory obligations related to your position at E*TRADE FINANCIAL, including those laws and regulations applicable to the
business unit(s) in which you work; 

  

	•	 	You must observe the highest standards of professional conduct when conducting your business. 

 You may be held personally liable for improper or illegal acts committed during your employment. Such liability could subject you to civil or criminal penalties (fines or imprisonment), regulatory sanctions (censure,
suspension or industry bar) and disciplinary action by E*TRADE FINANCIAL, up to and including termination of your employment. 
 The following is a
general summary of certain laws and other rules that apply to E*TRADE FINANCIAL. However, this summary cannot and does not address every possible situation that could arise in the course of E*TRADE FINANCIAL’s business. Ignorance of
applicable laws, regulations or rules will excuse neither E*TRADE FINANCIAL nor you from potential penalties or sanctions, including internal disciplinary action. Therefore, if you are uncertain about the laws of a particular jurisdiction or you are
uncertain whether certain acts or practices comply with the law, you must contact Legal or Compliance. 
 Securities Laws, Including Financial Reporting

 Because E*TRADE FINANCIAL is licensed and regulated in a number of jurisdictions, it is subject to numerous securities laws and rules, including
laws and rules regarding financial reporting, as set forth in more detail below. You must understand and obey all applicable laws. Contact Legal or Compliance for advice regarding any specific transactions or issues. 
 In particular, included among the many securities laws with which we must comply are rules concerning the proper reporting of financial information regarding the results
of operations of E*TRADE FINANCIAL. We provide full, fair, accurate, timely and understandable disclosure in reports that we file with or submit to the SEC and other regulatory organizations and in other public communications. In all of our filings
we comply with generally accepted accounting principles. Any intentional effort to violate those principles, provide 
  

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 misleading financial information, improperly report revenue recognition, create “side letters”, avoid revenue
recognition or expense recognition will not be tolerated. Contact the Corporate Controller, Legal or Compliance as appropriate for advice regarding any specific transactions or issues. 
 Exchange and Self-Regulatory Organization Rules 
 E*TRADE FINANCIAL is a member of many exchanges and SROs that
issue and enforce rules about trading in securities, commodities and related instruments, and about other aspects of E*TRADE FINANCIAL’s business. You must be familiar with and abide by the rules applicable to your business unit.
Violations of exchange or SRO rules can lead to fines and penalties against you and E*TRADE FINANCIAL. 
 Banking Laws and Regulations

 Because of the nature of E*TRADE FINANCIAL’s business, including the operations of its federally charted savings banks and the geographic
reach of its business, E*TRADE FINANCIAL is subject to numerous banking laws and regulations. You must be familiar with and abide by the banking related laws and regulations applicable to your business unit, if any. Violations of such rules can lead
to fines and penalties against you and E*TRADE FINANCIAL. Contact Legal or Compliance for advice on specific transactions or issues. 
 Licensing and
Registration 
 Many jurisdictions require licensing or registration of individuals who perform certain activities in the financial services industry.
These requirements apply to many individual E*TRADE FINANCIAL employees. If you have any questions about whether your activities require you to be licensed or registered, you should consult with your supervisor or Compliance. 
 For those employees who are registered, any material changes to the information provided at the time of registration (such as a change in name or residential address)
must be provided to Compliance immediately. 
 Company Books and Records 
 E*TRADE FINANCIAL books and records must be correct in all significant respects. E*TRADE FINANCIAL expects you to be candid and accurate when providing information for these books and records. Every business
transaction undertaken by E*TRADE FINANCIAL must be recorded correctly and in a timely manner in E*TRADE FINANCIAL’s books and records. You may not make any false or misleading entries or provide any false or misleading information.

  

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 Any payment made at your request on E*TRADE FINANCIAL’s behalf must be supported by appropriate and correct
documentation. In addition, corporate records must comply with regulatory requirements and Company policies. 
 Antitrust and Trade Regulation Laws

 Many jurisdictions have enacted antitrust and trade regulation laws to ensure fair competition. Generally, these laws prohibit monopolization,
price-fixing, overlapping boards of directors between certain types of companies, exclusive dealing and “tying” arrangements, price or service discrimination that diminishes competition, deceptive acts and unfair competition. Violations of
these laws may result in civil or criminal liability and disciplinary action by E*TRADE FINANCIAL, up to and including termination of employment. 
 E*TRADE FINANCIAL operates in complex business environments and it is impossible to anticipate each circumstance in which antitrust and trade regulation issues may arise. Some forms of joint activities in the securities industry
(underwriting syndicates, for example) are legally permissible, but others are not. You may confront antitrust and trade regulation issues in joint ventures, strategic investments, revenue sharing agreements, trade industry associations, and formal
or informal meetings or conversations with competitors, suppliers and other third parties. 
 Under no circumstances should
you: 
  

	•	 	discuss price, product or service arrangements, or division of market share with competitors, unless that information has previously been made publicly available or such disclosure
has been authorized by Legal and Compliance; 

  

	•	 	divulge the identity of E*TRADE FINANCIAL’s actual or potential customers or any of the terms upon which E*TRADE FINANCIAL may work with those customers, unless authorized by
Legal and Compliance; 

  

	•	 	enter into any agreement obligating any customer either to work exclusively with E*TRADE FINANCIAL or not to purchase securities or services from a competitor, unless Legal and
Compliance has reviewed and approved the agreement; 

  

	•	 	enter into any agreement with a third party that involves pricing restrictions, unless Legal and Compliance has reviewed and approved the agreement; or 

  

	•	 	illegally or improperly acquire market or competitive information. 

 You should contact Legal if you have questions about any antitrust or trade regulation issue. 
  

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 Foreign Corrupt Practices Act and Anti-Bribery Statutes 
 If your job responsibilities include transactions with non-U.S. governments or government-controlled entities, public international organizations or non-U.S. political
parties (including officials, employees or representatives of any of these entities), you should assume that the U.S. Foreign Corrupt Practices Act (“FCPA”) applies, regardless of where you are located. 
 The FCPA prohibits any payment or gift, or any offer or authorization of a payment or gift, to these entities or individuals in order to secure any improper business
advantage, such as inducing the entity or individual to act favorably on, or influence others to act favorably on, business proposals or regulatory decisions. Such payments and gifts are forbidden even if they are customary in a particular country.

 The FCPA also prohibits payments to agents or intermediaries who would use the funds for prohibited purposes (and generally prohibit doing indirectly what
may not be done directly). Therefore, E*TRADE FINANCIAL must select only reputable agents and must exercise due care in determining the amount of any compensation it will pay to such agents. You must not hire an agent before you have obtained
approval from Legal. 
 Many countries in the world are now adopting statutes similar to the FCPA. In addition, virtually every country has a domestic
anti-bribery statute, and many government agencies have their own rules governing the acceptance of gifts, travel or entertainment. Be aware that in some cases these statutes and rules may prohibit conduct that the FCPA would permit. Check with
Legal and Compliance if you have any questions as to the permissibility of particular conduct under the FCPA or under the statutes or rules of any country in which you are doing business. 
 Economic Sanctions 
 The U.S. Office of Foreign Assets Control
(“OFAC”) administers the economic sanctions imposed by the United States against certain groups and countries, in order to further U.S. foreign policy and national security objectives. These trade restrictions vary depending on the nature
of the particular sanction, and may involve an absolute prohibition from doing business with a particular country, a partial ban that covers certain types of transactions, or transactions with specific individuals or groups. Countries that have been
the subject of such sanctions include Belarus, Cote d’Ivoire, Cuba, North Korea, Iraq, Iran, Sudan, Syria, Liberia, Burma (Myanmar) and Zimbabwe. Persons or groups that have been the subject of such sanctions (also known as specifically
designated nationals (“SDNs”)) include terrorists, narcotics traffickers and certain political figures. OFAC publishes and regularly updates the lists of all countries, groups and SDNs that are subject to trade sanctions. You may access
the current lists at http://www.treas.gov/ofac. 
  

 11 

 Under no circumstances may you open an account or undertake a transaction with a person, group or country on any OFAC
list. If any person or entity on the OFAC list attempts to open an account or conduct a transaction with E*TRADE FINANCIAL, you must report this activity to Compliance, Security or Risk Management. No business with any person or entity on the OFAC
list will be permitted. Countries, groups and persons subject to sanctions are periodically added to or removed from the OFAC list. Therefore, you must keep current as to which countries, groups and persons are subject to OFAC sanctions. 

If you are located outside the U.S., different sanctions may apply. You should consult your local Legal, Compliance or Risk Management about potential sanctions.

 Anti-Boycott Laws 
 U.S. law prohibits
E*TRADE FINANCIAL from complying with or supporting a foreign country’s boycott of a country “friendly” to the United States. Accordingly, employees who are U.S. residents or nationals, wherever located, may not refuse to do
business with anyone for boycott-related reasons, furnish information requested for boycott reasons, or otherwise support a foreign boycott not sanctioned by the U.S. 
 If you are located outside the U.S., there may be local law that is the reverse of or different from the U.S. anti-boycott law. You should consult local Legal and Compliance with any questions about the existence or
effect of such laws. 
 Currently, the best-known boycott with which U.S. law prohibits compliance is the Arab boycott of Israel and its nationals. With
respect to this boycott, E*TRADE FINANCIAL is required to report annually all operations in or related to the boycotting countries – which may include Bahrain, Egypt, Jordan, Oman, Iraq, Qatar, Saudi Arabia, Kuwait, Syria, Lebanon, United Arab
Emirates, Libya, Republic of Yemen and others – to the U.S. Government. E*TRADE FINANCIAL must also report promptly any request to support or furnish information about this boycott, including any oral request received during a transaction.

 Requests to support or furnish information about a boycott often arise during negotiations of contract terms. If you receive or learn of such a request,
report it immediately to Legal. 
 Anti-Money Laundering Laws 
 U.S. anti-money laundering laws aim to prevent, detect and deter money laundering and terrorist financing. The term “money laundering” covers any process designed to conceal the true origin and ownership of the proceeds of

  

 12 

 criminal activities that changes the identity of illegally obtained money so that it appears to have originated from a
legitimate source. The term “terrorist financing” covers activities that are ideological rather than profit-based, which can include providing, collecting or using funds – whether legitimately or illegally obtained – to carry out
a terrorist act. The Bank Secrecy Act (as amended by the USA PATRIOT Act) and other federal laws require E*TRADE FINANCIAL to implement comprehensive anti-money laundering compliance programs, including procedures to verify our customers’
identities, maintain records and to report any attempts to launder funds or conduct other suspicious or unusual activities. 
 Money laundering and terrorist
financing may occur not only in connection with new clients but also with new or existing accounts of established clients. Thus, you must be mindful of the problem of money laundering and terrorist financing issues and vigilantly watch for signs of
such activity. You must make every effort to know E*TRADE FINANCIAL’s customers and to be aware at all times of what might constitute suspicious or unusual transactions or behavior. 
 If you have grounds for suspecting suspicious or unusual activity relating to an E*TRADE FINANCIAL customer or employee, you should immediately inform Compliance, Corporate Security & Fraud Management, Legal
or Risk Management. Any act by or on behalf of E*TRADE FINANCIAL or its employees that assists in money laundering could be a serious criminal offense. Failure to report suspicions of money laundering to the relevant authorities also may constitute
an offense and could involve significant penalties for the Company, as well as the individuals involved. Finally, you are prohibited from alerting a customer or other E*TRADE FINANCIAL employees (outside of those responsible for managing the
situation) of your suspicion, as this may also be an offense in certain jurisdictions. 
 If you have any questions concerning these issues, contact
Compliance, Corporate Security and Fraud Management, Legal or Risk Management. 
 Intellectual Property Protection 
 Most jurisdictions have some form of legal protection for intellectual property, including copyrights, patents, trademarks and trade secrets. 
 Copyright laws govern the display and reproduction of copyrighted material, which includes most books, magazines, newspapers, websites, research reports and software.
You cannot display or reproduce copyrighted material without the permission of the copyright owner. Because copyright laws are complex, you should contact Legal with questions about displaying or reproducing material subject to copyright protection.

  

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 Patent laws govern the right to make, use and sell a patented invention. Certain software applications and business
methods may be subject to patent protection. If you develop a software application, business method or invention during the course of your employment with E*TRADE FINANCIAL, you should document the development and consult with your direct
supervisor and Legal concerning its patentability. Similarly, before introducing a software application, business method or invention that is similar to that of another company, particularly in the financial services industry, you should consult
with Legal about possible infringement risks. 
 Trademark laws govern the use of product or brand names, service marks, and trade names that the public
associates with a particular product or service. You must obtain prior approval of all uses of E*TRADE FINANCIAL’s trademarks, service marks and trade names from Legal or Compliance-Advertising Review as appropriate. In addition, before
adopting any new names for product or service offerings, you must have the approval of Legal. 
 Trade secret protection governs the disclosure and use of
information that the owner has endeavored to hold secret, usually because the information provides the owner with a competitive advantage. It is not necessary that the information be subject to copyright, patent or trademark protection in order to
constitute a trade secret. 
 E*TRADE FINANCIAL’s policies govern situations in which you develop, create or receive any materials subject to
intellectual property protection in the course of your employment by E*TRADE FINANCIAL. If you have any questions concerning these policies, review E*TRADE FINANCIAL’s policy on “Handling Proprietary and Confidential
Information,” outlined in this Code, and consult with Legal. 
 Privacy Laws and Regulations 
 E*TRADE FINANCIAL employees are required as a term of their employment to agree to maintain the confidentiality of sensitive nonpublic customer and employee
information to which they may be exposed from time-to-time during the course of their employment. Prior to disclosing any such information to business partners and/or any third party, you should review internal policies and procedures, such as
E*TRADE FINANCIAL’s privacy policy and any opt-out provisions which may be applicable. Should there still be questions about the release of the information, you should obtain the advice of the Legal and Compliance departments. In addition
to privacy policies, laws and regulations require that E*TRADE FINANCIAL maintain the confidentiality of customer information. Under certain circumstances, laws may prohibit sharing of customer data even among E*TRADE FINANCIAL entities.
For questions regarding privacy, contact Legal, Compliance or the Company’s Privacy Officer. 
  

 14 

 Reporting Inappropriate Activity 
 If at any time you become aware of activity of any employee (including yourself) which you believe is or may be a violation of any law, rule or regulation, or that is a breach of our customers’ faith in our
integrity, you have an obligation to report that activity to your supervisor, Human Resources, Legal or Compliance immediately.  
 Any reported
incident of inappropriate activity may be investigated. Such investigation may include individual interviews with the parties involved and, when necessary, with individuals who may have observed the alleged conduct or may have other relevant
knowledge. The investigation may also involve the review of any systems utilized in the alleged transaction and any relevant electronic or written information. 
 Retaliation is Prohibited. 
 E*TRADE FINANCIAL prohibits retaliation against any individual who, in good faith, reports any
inappropriate activity or any individual who participates in, or otherwise supports an investigation of such reports. Anyone who retaliates against an individual under such circumstances will be subject to disciplinary actions up to and including
termination of employment. 
 Dealing with Third Parties 
 Authority to Act on Behalf of E*TRADE FINANCIAL 
 Do not commit E*TRADE FINANCIAL to any obligations unless you
have the authority to do so. Except with respect to trading activities performed by registered brokers and customer service representatives on behalf of our brokerage customers in the regular course of business, only certain individuals (typically
Members of the entity’s Board of Directors, and its Officers, Managing Directors, EVPs, SVPs or VPs) may enter into commitments on behalf of E*TRADE FINANCIAL, which includes signing contracts on behalf of any E*TRADE FINANCIAL
entity. All contracts must be reviewed and approved by Procurement and/or Legal (depending on the subject of the agreement) before they are signed. Certain contracts also require approval of the Technology Infrastructure Committee, Procurement,
Vendor Management or Finance. In addition, various business units and departments have special approval requirements for commitments of a certain size. You should consult with your supervisor to learn of any such policies. The Company’s
Contract Signing Authority Policy is posted on Channel E* and you should contact Legal with any additional questions regarding authority to bind E*TRADE FINANCIAL to obligations with third parties. 
  

 15 

 Conflicts of Interest 
 Separate and apart from applicable laws and regulations, you have a primary business and ethical responsibility to E*TRADE FINANCIAL to avoid any activity or relationship that may interfere, or have the appearance of interfering, with
the performance of your duties in a loyal, efficient manner to the best of your ability. Such activities and relationships, called “conflicts of interest,” include any interest, relationship or activity that is incompatible or has the
appearance of being incompatible with the best interests of E*TRADE FINANCIAL, or which potentially affects or has the appearance of affecting your objectivity as an employee. 
 Depending on your particular responsibilities, potential conflict of interest situations may include, but are not limited to: 
  

	•	 	using E*TRADE FINANCIAL’s premises, assets, information or influence for personal gain; 

  

	•	 	causing E*TRADE FINANCIAL to purchase services or products from family members or businesses in which you or your family have or may have an interest, unless approved to do so after
disclosing the pertinent facts to your direct supervisor, Legal and Compliance; 

  

	•	 	serving as a director, officer, employee, partner, consultant or agent of an enterprise that is a present or potential supplier, or a competitor of E*TRADE FINANCIAL; or that
engages or may engage in any other business with E*TRADE FINANCIAL; 

  

	•	 	owning a material amount of stock, being a creditor or having any other financial interest in an enterprise described above; 

  

	•	 	having any other significant direct or indirect personal interest in a transaction involving E*TRADE FINANCIAL; 

  

	•	 	obtaining or using for personal benefit confidential information regarding an enterprise described above, or providing confidential information regarding E*TRADE FINANCIAL or its
business to such an enterprise; 

  

	•	 	appropriating for personal benefit a business opportunity that E*TRADE FINANCIAL might reasonably have an interest in pursuing, without first making the opportunity available to
E*TRADE FINANCIAL; or 

  

	•	 	engaging in outside activities that detract from or interfere with the full and timely performance by an employee of all of his or her duties for the Company.

  

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 Your involvement in certain outside activities may require the prior approval of E*TRADE FINANCIAL. If you have any
questions, consult E*TRADE FINANCIAL’s policies on “Outside Business Activities” and contact Compliance. 
 Gifts to and from Customers,
Suppliers and Others 
 You and your family members may not accept gifts or special favors (other than of nominal value) from any person or organization
with which E*TRADE FINANCIAL has a current or potential business relationship. In addition, Company policy, applicable laws, regulations or SRO rules may prohibit you from giving gifts in excess of specified monetary levels (or of any value) to
third parties, including persons employed with a stock exchange, regulatory authority, financial institution, broker, dealer, or the news or financial information media. Contact Compliance about specific restrictions or the meaning of “nominal
value.” 
 When permitted by law and consistent with accepted business practices and ethical standards, you may give gifts of nominal value to
customers, suppliers and persons who have referred business to E*TRADE FINANCIAL. No gifts should be given if public disclosure of the circumstances would embarrass you or E*TRADE FINANCIAL. Special restrictions often apply to gifts to and
entertainment of government employees, even of nominal value. 
 Customer entertainment expenses are generally not considered gifts if employees are present,
the provision of the entertainment is not routine, and the expense is not excessive. Contact your supervisor or Compliance for further details. 
 You must
provide complete and accurate expense reports for all gifts and entertainment expenses paid for by E*TRADE FINANCIAL. 
 Selecting Suppliers

 Evaluate competing suppliers by their long-term financial stability and the price and quality of the product or service. Personal relationships should
not be (or be perceived to be) a factor in the decision to use a particular supplier. However, you may consider E*TRADE FINANCIAL’s interest in developing mutually productive business relationships. 
 Standards of Conduct Demanded of Third Parties 
 The Company’s
vendors, suppliers, contractors and agents should be made aware that E*TRADE FINANCIAL expects all individuals and companies with whom it does business to operate with the same standards of ethics and compliance with the law that we demand of
ourselves, and that the Company will not tolerate the failure to follow those standards. While no single process for such notification is appropriate in all circumstances, Company employees should make it clear in their dealings with third parties
that we expect full compliance with ethics and the law. 
  

 17 

 Requests for Legal, Financial or Tax Advice 
 Customers may request legal, financial or tax advice about securities or other issues because they assume that you are knowledgeable about those areas. Company policy generally prohibits customer service
representatives, relationship managers, and brokers from giving legal, financial or tax advice to a customer unless you are specifically approved and licensed to give investment advice. Customers should be advised to consult their own counsel for
legal advice and to consult their own tax advisors for tax guidance. 
 Advertising 
 Only Marketing is authorized to arrange for advertising on E*TRADE FINANCIAL’s behalf. All advertising must be coordinated, approved and placed by Marketing. 
 Charitable Contributions 
 E*TRADE FINANCIAL coordinates all of
its charitable contribution programs including sponsorship or participation in charity events through local Site Leadership committees with oversight by the CEO, President and Chief Administrative Officer and in conjunction with Board guidelines
and/or approvals. 
 Political Action Committee 
 E*TRADE FINANCIAL supports a Political Action Committee (the “E*TRADE PAC”) as authorized by, and in accordance with, federal law. E*TRADE PAC funds are used to make contributions to candidates for federal office.
Participation or membership in the E*TRADE PAC is completely voluntary. E*TRADE FINANCIAL does not require any of its employees to participate in the E*TRADE PAC and no employee should ever feel obligated in any way to participate.
Participation in the E*TRADE PAC will not help or hinder the employee in any way, and E*TRADE FINANCIAL will not tolerate any reprisal, including physical force, job discrimination or any threat of employment retaliation or financial
disadvantage to any employee who chooses not to participate. Any employee who feels that anyone has placed any undue pressure on them to participate in the E*TRADE PAC should immediately report the situation to a Human Resources representative,
Legal or the Company’s General Auditor. 
 Communications with the Media and other Third Parties 
 E*TRADE FINANCIAL values its relationships with the press and maintains routine, ongoing contact with key publications and broadcast outlets around the world.

  

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 Because our corporate communications strategy is coordinated across the Company’s various business lines, and
because our corporate messaging must be closely managed to ensure that it is concise and consistent, only trained and approved spokespersons, working in coordination with Corporate Communications, are authorized to represent the Company to the
Media. Refer all unsolicited press inquiries to Corporate Communications. Do not initiate contact with the press without consulting Corporate Communications. This includes “letters to the editor” or comments to journalists about specific
matters that relate to E*TRADE FINANCIAL’s businesses and those that identify you as an employee of E*TRADE FINANCIAL. With respect to press inquiries about legal or regulatory matters or customer complaints, you should follow the
procedures in the Code entitled “Your Duties Regarding Litigation, Investigations, Inquiries and Complaints”. 
 Corporate Communications must
authorize participation in personal profiles or stories about “lifestyle” in which E*TRADE FINANCIAL is referenced. If you wish to appear in articles regarding your activities outside E*TRADE FINANCIAL (philanthropic activities or
hobbies, for example), you may do so. However, do not identify yourself as an employee of E*TRADE FINANCIAL or use the name or facilities of E*TRADE FINANCIAL in any way without approval from Corporate Communications. 
 All press releases mentioning E*TRADE FINANCIAL must be approved by Corporate Communications and Legal and Compliance before being released by
E*TRADE FINANCIAL, its customers, suppliers or any other organization. 
 You may not endorse the products or services of suppliers or customers on
behalf of E*TRADE FINANCIAL unless expressly authorized by Corporate Communications. This includes commenting in press articles (including in-house publications), broadcasts (including internet, radio and television) and participating in
testimonial advertising, promotional brochures or annual reports. In addition, you may not permit third parties to use E*TRADE FINANCIAL’s name for endorsements of their products or services without the approval of Corporate Communications.

 Participation in Chat Rooms 
 You may not participate
in any chat room or bulletin board discussions (whether in real-time or not in real-time) during your assigned work hours or from any E*TRADE FINANCIAL equipment at any time without specific approval from your supervisor. Whether at work or outside
of work, you may not in any way purport to represent the business, activities and/or opinions of E*TRADE FINANCIAL. 
  

 19 

 Blogging 
 E*TRADE
FINANCIAL understands that some employees may wish to create and maintain personal Web logs or “blogs.” While the Company respects employees’ right to personal expression and views blogs as a personal project, employees must also
understand that a personal blog can impact the Company. Guidelines regarding the posting to a personal blog are included in a Blogging Policy available on Channel E*, but, in general you must be aware that you may not in any way purport to represent
the business, activities and/or opinions of E*TRADE FINANCIAL. If you choose to discuss your employment or identify yourself as a Company employee in any way, you must include a disclaimer that the views expressed are not authorized by the
Company nor do they necessarily reflect the views of the Company. 
 Further, as more fully described elsewhere in this Code and the “Agreement
Regarding Employment and Proprietary Information and Inventions,” you must refrain from disclosing confidential, proprietary, sensitive and/or trade secret information of the Company and third-parties in any form, including a blog. 

Harassment of other employees will not be tolerated. Blogs must not violate any of the Company’s polices, including this Code and the Company’s Equal
Employment Opportunity and Anti-Harassment Policies. When posting to your blog, be respectful of others. Assume that people, including co-workers and customers, are reading your blog. Even after you delete your blog, certain technology may still
make that content available to readers. Since you can be held personally liable for content of your blog which is deemed to be libelous, obscene, harassing and/or defamatory, be sure to exercise common sense at all times. 
 The Company’s Electronic Communications Policy governs all uses of Company computer equipment. You may not use the Company’s computers or other Company systems
to create or update your blog and you may not do so while at work or working for the Company. Further, as described in that policy, the Company reserves the right to monitor the use of Company computer equipment. 
 The Company, in its sole discretion, will determine whether a particular blog violates Company policies. The Company further reserves the right to request that employees
refrain from commenting on topics related to the Company (or, if necessary, suspend the blog altogether), particularly if securities or other laws are implicated. 
 Should you have any questions about this policy or how it may apply to your blog, please contact Human Resources. 
 Outside Lawyers

 Our corporate legal strategy is coordinated across the lines of our business units to control costs and maintain consistent legal positions. For that
reason you must 
  

 20 

 obtain clearance from Legal before speaking to an outside lawyer or law firm on behalf of E*TRADE FINANCIAL. Only
Legal can retain outside lawyers or law firms on E*TRADE FINANCIAL’s behalf. 
 Treatment of Privileged Communications and Documents

 Treat all communications and documents seeking or receiving legal advice and preparing for litigation as confidential and subject to attorney-client
and/or work product privileges. This includes communications with, and documents created at the direction of, by or for, Legal or E*TRADE FINANCIAL’s outside counsel. Communicate such information and documents within E*TRADE FINANCIAL
on a strict need-to-know basis and only at the direction of Legal. Do not disclose such information or documents to anyone outside E*TRADE FINANCIAL unless specifically directed to do so by the Company’s legal counsel. 
 Documents that are prepared for, or at the direction of, Legal or outside counsel, should be marked “Attorney-Client Communication, Privileged and
Confidential.” Note, however, that merely marking documents “Privileged” or “Confidential” does not provide legal protection from disclosure to a regulatory authority or a litigation adversary unless the document satisfies
the legal requirements for the relevant privilege. Documents are not protected from disclosure to a regulator or in litigation merely because the author copies someone in Legal or because the author believes the documents are personal or private.
Moreover, some foreign jurisdictions do not recognize the legal concept of privilege. 
 If you have any questions about whether a communication or document
is privileged, consult Legal. 
 Litigation, Investigations, Inquiries and Complaints 
 Notification 
 You must notify your direct supervisor and Legal and Compliance immediately in the event any of the
following incidents occur: 
  

	 	•	 	At any time during your employment you are indicted, convicted of, or plead guilty or no contest to, any felony in a domestic, military or foreign court; 

 

	 	•	 	At any time during your employment you are indicted, convicted of, or plead guilty or no contest to, any misdemeanor that involves the purchase or sale of any security, the taking
of a false oath, the making of a false report, bribery, perjury, burglary, larceny, theft, robbery, extortion, forgery, counterfeiting, fraudulent concealment, embezzlement, fraudulent 

  

 21 

 conversion, misappropriation of funds or securities, conspiracy to commit any of these offenses, or any
substantially equivalent activity in a domestic, military or foreign court; 
  

	 	•	 	At any time during your employment you are named as a defendant or respondent in any securities or commodities-related civil litigation; 

  

	 	•	 	At any time during your employment you are named as a defendant or respondent in any proceeding brought by a governmental agency or self-regulatory organization alleging a violation
of any securities law or regulation; 

  

	 	•	 	At any time during your employment you are found by any governmental agency or self-regulatory organization to have violated any provision of any securities law or regulation;

  

	 	•	 	At any time during your employment you receive a subpoena, inquiry or request from a governmental, regulatory or administrative agency or a claimant, plaintiff or outside attorney
that involves, or has the potential for involving, E*TRADE FINANCIAL; or 

  

	 	•	 	At any time during your employment you receive a customer complaint, whether made orally or in writing. 

 Please note that employees who maintain registrations with the NASD or other SRO’s are also responsible for promptly notifying Compliance of any changes in the information that appears on the Forms U-4. Changes
in U-4 information must be made within 30 days of the date of the change in information. 
 You must contact Legal or Compliance concerning the above matters
at the earliest opportunity and provide updates and reports on the status of such matters on a regular basis. You must not take any action concerning E*TRADE FINANCIAL in the above matters without first contacting Legal or Compliance. Failure to do
so may lead to disciplinary action, up to and including termination of your employment. 
 Cooperation 
 During litigation, an internal investigation, or a governmental, regulatory or administrative inquiry, audit or exam involving E*TRADE FINANCIAL, you may be asked to
provide information, including documents, testimony or statements to Legal, Compliance, E*TRADE FINANCIAL’s outside counsel, or a governmental, regulatory or administrative authority. You may also be asked to meet with these entities or
persons. As a term and condition of your employment, you must consider such a request your top priority and you must cooperate fully with any such request, in coordination with Legal and Compliance, and you must provide 
  

 22 

 truthful information. You are not permitted to discuss any such request, or the substance of any discussions or requests,
with any third party, especially including an individual who is the subject of an investigation or inquiry, without prior approval from Legal and Compliance. If you are contacted by an individual who is the subject of an investigation and are
requested to provide information about the investigation, you must inform the individual that you are not permitted to disclose any information and you must contact Legal and Compliance to inform them of the contact. Failure to do so may subject you
to civil or criminal liability and may be grounds for termination of your employment. In addition, E*TRADE FINANCIAL may provide information, including documents, testimony or statements, concerning you or your activities at E*TRADE FINANCIAL
in connection with requests or inquiries by governmental, regulatory or administrative authorities. E*TRADE FINANCIAL strictly complies with all laws relating to the privacy of your personal information and will ordinarily provide you notice prior
to producing any such information. However, it may not be appropriate or possible to provide such notice in every circumstance. E*TRADE FINANCIAL retains the discretion to provide any information in accordance with applicable law. 
 Communication with Governmental and Regulatory Authorities 
 Legal and
Compliance supervise all contacts with governmental and regulatory bodies and attorneys regarding subpoenas, investigations, inquiries and requests. Do not initiate any contacts with a governmental or regulatory body or attorney regarding such
matters without the permission of Legal or Compliance. If you are contacted about a subpoena, investigation, inquiry or request, follow the procedures outlined above. 
 E*TRADE FINANCIAL, working with the Legal Department and its outside government affairs representatives, supervises all other contacts with government and legislative officials. Do not initiate any contacts with such
entities or individuals without the prior consent of Legal and the Company’s designated government affairs representatives. If you are contacted about public policy or political matters, do not make any commitments or provide any substantive
information unless and until Legal and the government affairs representatives have approved the response. 
 Communication Relating to Legal and
Regulatory Matters 
 Litigation, investigations, inquiries and complaints involving E*TRADE FINANCIAL or its employees may be the subject of press
coverage or inquiries and discussion inside and outside E*TRADE FINANCIAL. Consistent with the procedures in the Code entitled “Communications with the Media,” you are not permitted to discuss such matters with the media, unless
authorized by Corporate Communications, Legal or Compliance. 
  

 23 

 Do not communicate with claimants, their attorneys, or any other third party about Company litigation or regulatory
matters. If a claimant, attorney, regulator or government agency contacts you, you should indicate that the matter is being handled by Legal and that you cannot discuss the matter without prior authorization from Legal. Direct the claimant,
attorney, regulator or government agent to Legal and inform the relevant department of the contact as soon as possible. Be aware that your conversations might be recorded or monitored without your knowledge or consent. If asked for permission by a
third party, do not consent to the recording of any conversation without prior authorization from Legal. 
 Dealings with
E*TRADE FINANCIAL 
 Dealings with E*TRADE FINANCIAL’s Employees 
 When interacting with fellow employees, it is critically important to be honest, forthcoming and fair. Each and every employee must be treated with the dignity and respect that each of us deserves. 
 To help employees manage their performance, it is very important that those who supervise them give clear direction, feedback and support to their employees.
E*TRADE FINANCIAL commits that all employees will receive performance reviews in accordance with our current performance review policy. 
 Protecting
E*TRADE FINANCIAL’s Assets 
 E*TRADE FINANCIAL’s assets include, but are not limited to, its cash and securities, its premises, its
technology, its proprietary and confidential information, its legally privileged materials, its intellectual property (such as software, business plans, nonpublic financial information, ideas for new products or services, and employee and customer
lists), its brand and reputation. Specific policies with respect to protecting these assets are in E*TRADE FINANCIAL’s policy on “Handling Proprietary and Confidential Information,” which is outlined in this Code, as well as the
“Agreement Regarding Employment and Proprietary Information and Inventions” signed by employees at the beginning of their employment. 
 In
general, you must use E*TRADE FINANCIAL’s assets solely for the benefit of E*TRADE FINANCIAL or its customers. In addition, you must safeguard these assets by adhering to E*TRADE FINANCIAL’s security policies and procedures.
Be alert to incidents that could lead to the loss, misuse or theft of Company property. Report all such occurrences immediately to your direct supervisor and, as appropriate, to Security. 
  

 24 

 Use of E*TRADE FINANCIAL’s Information and Communications Systems 
 E*TRADE FINANCIAL maintains certain systems, including telephones, voicemail, electronic mail, computer networks, personal digital assistants and remote access
capabilities to further E*TRADE FINANCIAL’s business objectives. Any systems to which you are provided access are to be used for Company business purposes. You must adhere to all Company policies and any policies that your business unit or
department may set governing such usage. 
 Generally, you should use E*TRADE FINANCIAL’s systems only for Company business. You may use the
systems for limited personal use in accordance with E*TRADE FINANCIAL policies governing communications and conduct generally. However, any use for personal profit or contrary to law or Company policies is prohibited. In addition, you may not use
E*TRADE FINANCIAL’s systems to send, store, view or forward unlawful, offensive, harassing, discriminatory or other inappropriate materials or messages, including pornography, inappropriate jokes, political or religious materials, violent
or obscene language or images. Furthermore, you may not send, store or forward advertisements, solicitations or promotions not related to Company business except as expressly authorized by the Company. 
 Use sound judgment when composing or forwarding electronic mail, keeping in mind that email is just as valid a form of communication as a formal business letter, and
should be crafted with the same level of decorum and formality. Such communications could be retained on E*TRADE FINANCIAL’s systems even after you have deleted them. In addition, such communications could be copied and distributed widely
by the recipient. Such distributions will likely include your name, e-mail address, e-mail signature and other information that would connect the distribution to you and E*TRADE FINANCIAL. 
 Generally, information made available through E*TRADE FINANCIAL’s intranet is intended for internal use only. Please refer to the policies of your business
unit or department and contact Legal or Compliance with any questions on the use of this information. 
 All software transmitted over, downloaded onto or
installed on E*TRADE FINANCIAL’s systems must be done in compliance with applicable laws and licenses and must be approved in advance by the E*TRADE FINANCIAL Technology Department. Unapproved software is strictly prohibited for a number
of reasons, including prevention of unauthorized or unlawful use and transmission of computer viruses. Contact Legal with any questions. 
  

 25 

 Monitoring of Communications and Files 
 E*TRADE FINANCIAL reserves the right to monitor and review all written and electronic communications that employees send or receive at work or using E*TRADE FINANCIAL’s systems, including electronic mail,
voicemail, envelopes, packages or messages delivered to the Company, including items marked “Personal and Confidential.” Authorized persons may, as permitted by applicable law, access your desk or workspace files, electronic mail,
voicemail messages, internet usage records, telephone records, word processing files and other information files (for example, to monitor compliance with applicable laws, regulations or Company policies). In addition, E*TRADE FINANCIAL may,
subject to applicable law, record and monitor conversations on Company telephones, for example, to ensure the accuracy of transaction records, to comply with applicable laws and regulations, to evaluate the quality of customer service or to check
compliance with Company policies. 
 All information stored on or transmitted using E*TRADE FINANCIAL’s systems and all recordings and transcripts
of telephone conversations are Company property. Subject to applicable law, you have no expectation of privacy regarding the use of any of these systems. In addition, under appropriate circumstances, regulators may gain access to this information
and material. 
 E*TRADE FINANCIAL records certain telephone calls with customers in many circumstances; however you may not otherwise record any
conversation, whether over the telephone or in person, or participate in any conversation that you know is being recorded, that relates to E*TRADE FINANCIAL’s business or employees without the prior written approval from Legal or
Compliance. You should also be aware that third parties may record your conversations without seeking your permission or giving prior notice. 
 Disputes
with E*TRADE FINANCIAL 
 If you have a dispute with E*TRADE FINANCIAL relating to or arising out of your employment, your first course of action
should be to bring that dispute to the attention of your supervisor, Human Resources, or any member of the Company’s management team with whom you feel comfortable. The vast majority of issues can be addressed by simply talking them through.
You should consult with Human Resources or Legal concerning any formal dispute resolution procedures that you may be required to use to resolve any dispute relating to your employment, including the termination of your employment. For example, U.S.
registered employees who have signed a Form U4 are required to arbitrate many such disputes with E*TRADE FINANCIAL in accordance with the rules of the organizations with which they are registered. In addition, at the beginning of their
employment, most employees signed a separate agreement specifically agreeing to arbitrate any dispute that may arise with E*TRADE FINANCIAL. If your dispute involves claims of discrimination or harassment, you should review the
“Nondiscrimination and Anti-Harassment Policy” outlined in this Code. 
  

 26 

 Even if you are not required by contract to arbitrate a dispute with E*TRADE FINANCIAL, you should consult with Human
Resources or Legal concerning the availability of any arbitration or mediation procedures that may have been established by E*TRADE FINANCIAL. 
 Substance Abuse 
 E*TRADE FINANCIAL seeks to maintain a safe work environment. Therefore, you may not sell, purchase, use, possess, or
be under the influence of any illegal substance while on E*TRADE FINANCIAL’s premises or while conducting Company business. In addition, you must abide by any Company policies concerning the use of alcohol at Company related or sponsored
events, whether or not on E*TRADE FINANCIAL’s premises. You should contact Human Resources with any questions concerning such policies. 
 Post-Termination Obligations of Employees 
 You must return all identification badges and building access cards on or before your last day of
work. Personal computers, laptops, personal digital assistants, printers and other peripheral devices, and any other equipment provided to you in the course of your employment are and remain the property of E*TRADE FINANCIAL and must be returned on
or before the last day of your employment. 
 You must continue after the end of your employment to abide by E*TRADE FINANCIAL’s policies concerning the
handling of proprietary and confidential information, the treatment of inside information and the handling of privileged materials, as outlined in this Code and in any specific policies of your business unit or department. If you have downloaded
such information onto any personal computer equipment, including a personal digital assistant, you are required to delete that information permanently from the equipment. 
 Each business unit or department may have its own policies and procedures for departing employees. Your supervisor and Human Resources can advise you of any policies and procedures that apply to your particular
situation. If you have any questions about your post-termination obligations, please consult Human Resources, Legal or Compliance. 
  

 27 

 

 
 Non-Discrimination and 
 Anti-Harassment Policy 
 E*TRADE FINANCIAL promotes equal employment opportunity for all employees in connection with recruitment,
hiring, placement, selection, training, development, promotion, transfer, demotion, discipline, compensation and termination of employees. E*TRADE FINANCIAL is committed to providing a workplace that is free of sexual or other harassment.

 Equal Employment Opportunities 
 It is the
policy of E*TRADE FINANCIAL to ensure equal employment opportunity without discrimination or harassment because of race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, military status or
any other characteristic protected by applicable law. E*TRADE FINANCIAL is committed to a work environment in which all individuals are treated with respect and dignity. Each individual should have the ability to work in a professional atmosphere
that promotes equal employment opportunities and prohibits discriminatory practices, including harassment. E*TRADE FINANCIAL expects that all relationships among persons in the workplace be businesslike and free of bias, prejudice and harassment. If
you have any questions, please contact Human Resources. 
 Discrimination and Harassment Are Against Company Policy and Are Illegal 
 E*TRADE FINANCIAL prohibits and will not tolerate any discrimination or harassment, whether committed by any employee (management or non-supervisory), temporary
agency employee, vendor, contractor or guest. In 
  

 28 

 addition, U.S. law and the laws of most U.S. states and jurisdictions outside the U.S. prohibit discrimination and
harassment. Conduct prohibited by E*TRADE FINANCIAL’s policy, as set forth herein, or under the law is unacceptable in the workplace and in any work-related setting outside the workplace, such as during business trips, business meetings and
social events related to E*TRADE FINANCIAL’s business. 
 Definitions of Harassment 
 Both sexual harassment and harassment because of any protected characteristic are prohibited. SEXUAL HARASSMENT is defined as unwelcome sexual advances, requests
for sexual favors and other verbal or physical conduct of a sexual nature when, for example: 
  

	•	 	submission to such conduct is made either explicitly or implicitly a term or condition of someone’s employment; 

  

	•	 	submission to or rejection of such conduct by someone is used as the basis for employment decisions affecting that person; or 

  

	•	 	such conduct has the purpose or effect of interfering unreasonably with someone’s work performance or creating an intimidating, hostile or offensive work environment.

 Sexual harassment may include subtle behavior and may involve people of the same or different sex. Depending on the circumstances, this
behavior may include, but is not limited to: 
  

	•	 	unwanted sexual advances or requests for sexual favors; 

  

	•	 	sexual jokes and innuendo; 

  

	•	 	verbal abuse of a sexual nature; 

  

	•	 	commentary about an individual’s body, sexual prowess or deficiencies; 

  

	•	 	leering, “catcalls” or touching; 

  

	•	 	obscene gestures; 

  

	•	 	display or circulation (including through electronic mail) in the workplace of pornography or any other form of sexually suggestive written or graphic material, objects or pictures;
and 

  

	•	 	other physical, verbal or visual conduct of a sexual nature. 

  

 29 

 HARASSMENT BECAUSE OF A PROTECTED CHARACTERISTIC is defined as verbal or physical conduct that denigrates or shows
hostility or aversion toward a person (or that person’s relatives, friends or employees) because of race, color, religion, sex, national origin, age, disability, citizenship, marital status, military status, sexual orientation, or any other
characteristic protected by law and that: 
  

	•	 	has the purpose or effect of creating an intimidating, hostile or offensive work environment; 

  

	•	 	has the purpose of interfering unreasonably with someone’s work performance; or 

  

	•	 	otherwise adversely affects someone’s employment opportunities. 

 Harassing conduct includes, but is not limited to: 
  

	•	 	epithets, slurs or stereotyping; 

  

	•	 	threatening, intimidating or hostile acts; 

  

	•	 	denigrating jokes; and 

  

	•	 	display or circulation (including through electronic mail) in the workplace of written or graphic material that denigrates or shows hostility or aversion toward an individual or
group. 

 Workplace Violence Is Prohibited 
 E*TRADE FINANCIAL also is committed to responding appropriately to provide its employees with a work environment that is free of threats, intimidation and violence. E*TRADE FINANCIAL expressly forbids any such behavior or the
possession of firearms or any other weapons when conducting Company business, whether on or off E*TRADE FINANCIAL’s premises. Further guidance on determining what conduct or behavior is inappropriate and in violation of Company policy, is
available from Human Resources, Security or Legal. 
 Retaliation Is Prohibited 
 E*TRADE FINANCIAL also prohibits retaliation against any individual who, in good faith, reports discrimination, harassment, violence or concerns about affirmative action, or any individual who participates in, or
otherwise supports, an investigation of such reports. Anyone who retaliates against an individual under such circumstances will be subject to disciplinary action, up to and including termination of employment. 
  

 30 

 Individuals Covered 
 This policy applies to all applicants and employees, and prohibits harassment, discrimination, violence and retaliation whether engaged in by fellow employees, a supervisor or a manager. Persons not directly connected to E*TRADE FINANCIAL
(for example, outside vendors, consultants, or customers) also are expected to comply with the policy in all respects. 
 Reporting an Incident

 You are strongly urged to report all incidents of discrimination, harassment, violence or retaliation, regardless of the offender’s identity or
position, so that an effective remedial action can be taken as appropriate. You may make complaints in writing or orally. 
 If you believe that you have
experienced conduct that is contrary to this policy or have concerns about such matters, remember that often the first and most effective resource is to tell the individual who engaged in the conduct that you felt the behavior was inappropriate.
Often such open communication can clear up an innocent misunderstanding. Of course, at any time you may report the matter to your direct supervisor, Human Resources, Legal or Security or any Business Leader or Officer with whom you feel comfortable.
You may also report the situation anonymously through an independent third party service, ListenUp. You can find instructions for reporting through this service on Channel E* or you may access the site directly at www.listenupreports.com. If the
problem involves your supervisor or if there are other reasons for not approaching your supervisor, you should bring the complaint to Human Resources, Security, or Legal. 
 Important Notice to All U.S. Employees 
 If you are a U.S. employee who has experienced conduct you believe is
contrary to this policy and you plan to pursue legal action concerning such conduct, you could have a legal obligation to take advantage of E*TRADE FINANCIAL’s complaint procedure. Your failure to fulfill this obligation could affect your
right to pursue legal action. Employees outside the U.S. should consult with their local Human Resources representative familiar with the law governing their jurisdiction with respect to any obligation to use E*TRADE FINANCIAL’s complaint
procedure. 
 Investigation of Allegations 
 All reported
allegations of discrimination, harassment, violence or retaliation will be investigated promptly. The investigation may include individual interviews with the parties involved and with individuals who may have observed the alleged conduct or may
have other relevant knowledge. 
  

 31 

 Confidentiality will be maintained throughout the investigation process to the greatest extent possible consistent with
the Company’s need to investigate or take appropriate corrective action. Accordingly, you cannot ask or expect that a complaint will be maintained in complete confidence or that you may report an allegation of inappropriate behavior and expect
the Company to not do anything about it. E*TRADE FINANCIAL will take all appropriate action to protect you from any retaliation for reporting any inappropriate activity. 
 Consequences of Inappropriate Behavior 
 Misconduct, including harassment, discrimination, violence, retaliation, any
act of moral turpitude or any other form of unprofessional, illegal or criminal behavior, may subject you to disciplinary action by E*TRADE FINANCIAL, up to and including immediate termination. In addition, unlawful conduct may subject you to
civil, and in some cases criminal, liability. 
  

 32 

 

 
 Handling Proprietary and 
 Confidential Information 
 Handling
proprietary and confidential information in the appropriate manner safeguards E*TRADE FINANCIAL’s assets and ensures compliance with regulations. 
 In this Code, we refer to “proprietary information” and “confidential information.” Regardless of the terminology used, any information that meets either of the definitions described below may be considered
“trade secrets” and is protected by the applicable law in your jurisdiction. 
 Definition of Proprietary Information 
 PROPRIETARY INFORMATION is Company information not known to the public that may have intrinsic value or that may provide E*TRADE FINANCIAL with a competitive
advantage. Proprietary information includes, but is not limited to: 
  

	•	 	computer programs and other systems information; 

  

	•	 	algorithms; 

  

	•	 	business, product or marketing plans; 

  

	•	 	sales forecasts; 

  

	•	 	customer lists; 

  

	•	 	intellectual property; and 

  

	•	 	business practices. 

  

 33 

 Proprietary information also includes the information derived from public sources but which becomes proprietary through
E*TRADE FINANCIAL’s aggregation or interpretation of that information. 
 Proprietary information may be present in various media and forms,
including written documents, computer files, diskettes, videotapes, audiotapes and oral communications. 
 Definition of Confidential Information

 CONFIDENTIAL INFORMATION is information that is not generally known to the public about E*TRADE FINANCIAL, its customers, its counterparties or
other parties with which the Company has a relationship. Like proprietary information, confidential information may be present in various media and forms. The same information can be both confidential and proprietary. 
 Examples of confidential information concerning E*TRADE FINANCIAL and its employees, customers and counterparties include, but are not limited to: 
  

	•	 	personal information; 

  

	•	 	financial information; 

  

	•	 	securities trades or holdings; 

  

	•	 	business plans or projections; 

  

	•	 	acquisition or divestiture plans; 

  

	•	 	securities issuance, buyback or tender plans; 

  

	•	 	restructuring or reorganization plans; 

  

	•	 	legally privileged communications and materials; 

  

	•	 	the identities of customers or counterparties of E*TRADE FINANCIAL; 

  

	•	 	the existence and terms of agreements with customers or counterparties; and 

  

	•	 	programs and materials on E*TRADE FINANCIAL’s information systems. 

 Confidential information also may concern individuals or entities that are not customers or counterparties. You should treat as confidential any nonpublic information about individuals, companies or transactions if: 
  

	•	 	it has not been publicly disseminated; and 

  

 34 

	 	•	 	it has been acquired directly or indirectly from an individual or company involved in an actual or potential transaction or a business relationship in which E*TRADE FINANCIAL may
have a role, or anyone acting on behalf of the foregoing. 

 Guidelines for Accepting Proprietary or Confidential Information

 Before accepting proprietary or confidential information from any third party, evaluate the consequences to E*TRADE FINANCIAL. The decision to
accept such information may preclude E*TRADE FINANCIAL from doing other business involving the customer or counterparty. In general, do not accept information from a customer or counterparty beyond that which is necessary for the customer or
counterparty to conduct its business with E*TRADE FINANCIAL. In addition, you should comply with any policies and pre-clearance procedures of your business unit or department concerning the acceptance of proprietary or confidential information. If
you have any questions about this, you should contact Legal. 
 Confidentiality Agreements 
 No E*TRADE FINANCIAL employee is authorized to enter into any confidentiality or nondisclosure agreement without prior review and approval of the agreement by Legal.
When presented with information from a third party you believe may be “confidential” to the third party, determine if the party intends for the information to be protected by a confidentiality agreement. If so, do not accept the
confidential information until the agreement has been reviewed and approved by Legal and signed by an E*TRADE FINANCIAL employee with proper authority. 
 You must comply with the terms of any confidentiality agreement governing proprietary or confidential information in your possession or control, including procedures that call for the return or destruction of such information, consistent
with E*TRADE FINANCIAL’s records management policies and applicable law. 
 Using Proprietary or Confidential Information 
 Use proprietary or confidential information solely to perform your duties for E*TRADE FINANCIAL and not for your own personal benefit. Do not use proprietary or
confidential information to engage in trading for your own account or to advise relatives, friends or other persons trading in securities or engaged in other financial services. 
 Confidential information learned from one customer cannot be used for any other purpose or for any other customer. 
  

 35 

 Handling Materials Containing Proprietary or Confidential Information 
 Do not display, review or discuss proprietary or confidential information in public places (such as elevators, restaurants, airplanes or other areas where you may be
overheard) or in front of outside vendors or other third parties. Remember that conversations conducted on a mobile phone are not always secure. Conversations dealing with confidential or proprietary information should be held on a land-line.

 Proprietary or confidential information in physical form, including on electronic media such as a diskette, should not be left unattended unless it is
secured behind a locked door or in locked office furniture. Do not leave proprietary or confidential information in conference rooms, in wastebaskets, on desks or anywhere else where it might be picked up and reviewed. Erase white and chalk boards
thoroughly. 
 Information stored in computers, including personal digital assistants, laptops and workstations must be protected by passwords, encryption or
other mechanisms that ensure only authorized individuals can access the information. Do not leave your computer(s) unattended unless you have locked it or signed off, and do not disclose your computer or voicemail passwords to anyone at or outside
E*TRADE FINANCIAL. 
 Whenever possible, mark confidential or proprietary documents with “E*TRADE FINANCIAL Confidential” and/or
“E*TRADE FINANCIAL Proprietary.” 
 Do not remove proprietary or confidential information from Company premises unless absolutely necessary.
E*TRADE FINANCIAL reserves the right to deny you permission to remove any proprietary and confidential information from Company premises. If you take such information out of the office for business purposes, keep it on your person or in a
secure place at all times and return it promptly to Company premises. 
 Communicating Proprietary or Confidential Information 
 Exercise care when sending or discussing proprietary or confidential data on voicemail, electronic mail, mobile or cordless phones, fax machines or message services. Make
sure you use correct electronic mail addresses, telephone extension numbers, fax numbers and, when applicable, use project and code names. 
 Within
E*TRADE FINANCIAL, communicate proprietary or confidential information only to employees who have a legitimate business reason to know the information and who have no responsibilities or duties that could give rise to a conflict of interest.

  

 36 

 Do not disclose proprietary or confidential information to any person outside E*TRADE FINANCIAL (including family
members), or use it or permit any third party to use it without first obtaining Legal and Compliance approval. 
 Disposal of Proprietary or Confidential
Waste 
 When no longer of use, proprietary or confidential information must be disposed of in a manner that renders it unreadable and
non-reconstructable, using means and methods approved by E*TRADE FINANCIAL (for example, approved shredders or confidential waste bins), consistent with E*TRADE FINANCIAL’s records management and information security policies and
applicable law. Information contained on electronic storage media (for example, a diskette or zip cartridge) should be destroyed in a manner that renders it unreadable and unrecoverable. 
 Proprietary or Confidential Information Concerning Securities 
 When proprietary or confidential information might
affect the price of a security or other financial instrument, or the decision to buy or sell securities or other financial instruments, the laws concerning insider trading also govern your responsibilities, regardless of whether you are given
specific instructions or reminders that particular information may be “inside” information. E*TRADE FINANCIAL has developed strict procedures to ensure compliance with the laws of each jurisdiction in which it does business. These
procedures are critical to the protection of the E*TRADE FINANCIAL franchise and are described in E*TRADE FINANCIAL’s policy on the “Treatment of Inside Information”, which is outlined in this Code. Remember that these
restrictions apply to information relating to the stock of third parties as well as to the Company’s stock. 
 Confidentiality Obligations to
Previous Employers and other Third Parties 
 As provided in your “Agreement Regarding Employment and Proprietary Information and Inventions”,
upon commencing your employment with E*TRADE FINANCIAL, you must disclose and provide a copy of any confidentiality, noncompete or nondisclosure agreements or obligations between you and any third party (for example, a former employer) to which
you are subject. You also must disclose any inventions developed by you or intellectual property owned by you prior to your employment or as part of any outside business activity during your employment, to the extent that you are permitted to do so.

 You may not use proprietary or confidential information gained elsewhere, including inventions developed in any employment outside of E*TRADE FINANCIAL,
to benefit E*TRADE FINANCIAL or its employees, customers or business partners without written consent from Legal. 
  

 37 

 Ownership of Intellectual Property 
 E*TRADE FINANCIAL owns all rights in any intellectual property developed by you during your employment that relate to E*TRADE FINANCIAL’s business, even if invented or otherwise developed outside
E*TRADE FINANCIAL premises and even if no E*TRADE FINANCIAL equipment was used in the process. For this purpose, E*TRADE FINANCIAL’s intellectual property includes any invention or design (whether or not patentable or reduced to
practice) and all related patents and patent applications, any copyrightable work, any trademarks or service marks (and related registrations or applications for registration) and any trade secrets. Some E*TRADE FINANCIAL intellectual property
is proprietary information that should be treated in accordance with the standards set forth in this Code. 
 Post-Employment Use of Proprietary or
Confidential Information 
 You may not disclose proprietary or confidential information of E*TRADE FINANCIAL or any third party outside of the Company at
any time, including after termination of employment. You may not take such proprietary or confidential information when leaving E*TRADE FINANCIAL or use or disclose such information for your own personal benefit or for the benefit of your new
employer or prospective new employer. You may not permit its disclosure or use by any third party. 
 In exceptional circumstances, the Company may grant a
written waiver of the prohibitions on post-employment disclosure. The grant of a waiver is at the sole discretion of E*TRADE FINANCIAL and will occur only if, among other things, the party receiving the proprietary or confidential information
signs a formal nondisclosure agreement prepared by Legal. 
 This policy does not restrict you from obtaining employment in any capacity elsewhere, provided
you do not use or disclose proprietary or confidential information. 
 E*TRADE FINANCIAL reserves the right to review all materials you plan to take
with you when you leave E*TRADE FINANCIAL and to remove any proprietary or confidential information that you may have stored on your personal computer equipment, including personal digital assistants. 
 Preventing Improper Use of Proprietary or Confidential Information 
 E*TRADE FINANCIAL will vigorously enforce its rights to prevent any current or former employee from improperly taking, disclosing or using proprietary or confidential information, or permitting others to do the same. You should report

  

 38 

 violations or suspected violations of this policy or the policy of any specific business unit or department to an
appropriate supervisor, to Legal and, if necessary or appropriate, Security. 
  

 39 

 

 
 Treatment of Inside Information 
 Inside information is proprietary or confidential information about a securities issuer that is subject to special Company policies. 
 Policy on the Treatment of Inside Information 
 Definition of Inside Information 
 INSIDE INFORMATION (also called material nonpublic or price-sensitive information) is defined under
federal, state and other jurisdictional laws as non-public information about a securities issuer (e.g., a public company) that may have an impact on the price of a security or other financial instrument or that a reasonable investor would be likely
to consider important in making an investment decision. Inside information may include but is not limited to, the following: 
  

	•	 	financial or business information (for example, nonpublic company earnings information or estimates, dividend increases or decreases, liquidity problems or changed projections);

  

	•	 	operating developments (for example, new product developments, changes in business operations or extraordinary management developments or large increases or decreases in orders); or

  

	•	 	proposed corporate transactions or reorganizations (for example, proposed or agreed mergers, acquisitions, divestitures, major investments or restructurings).

  

 40 

 Consider all facts and circumstances in determining whether an item is inside information. Contact Legal or Compliance if
you have any questions as to whether an item is, or may be, inside information. 
 Prohibited Uses of Inside Information 
 You may not trade, encourage others to trade, or recommend securities or other financial instruments based on inside information. In most jurisdictions, securities laws
require those with inside information about a securities issuer to refrain from disclosing such information to others and desist from trading in or recommending the purchase or sale of securities or other financial instruments based upon such
information. It is a violation of Company policy and, in certain instances, the law, for insiders to communicate inside information to others, and it is a violation of policy and the law for the person who receives a “tip” to disclose such
information to others or to trade in or recommend securities or other financial instruments based on the inside information. 
 Guidelines for Information
about E*TRADE FINANCIAL 
 Publicly disclosed information about E*TRADE FINANCIAL must be accurate and not misleading. Do not discuss any inside
information about E*TRADE FINANCIAL’s business outside the Company. Refer all shareholder or securities analyst inquiries to Investor Relations. 
 Handling Rumors 
 You may be violating the law if you trade based on a rumor. 
 If you believe that a rumor or piece of unsubstantiated information may have been circulated deliberately, potentially to influence the market for securities or other
financial instruments of a publicly trade company, you must report the situation promptly to Legal, Risk Management or Compliance. Do not trade based on the rumors or take any other action, without the prior approval of Compliance. 
 Consequences of Misusing Inside Information 
 The misuse of inside
information may result in, among other things, regulatory inquiry, litigation, adverse publicity for E*TRADE FINANCIAL (and you) and disciplinary action by E*TRADE FINANCIAL, up to and including termination of your employment. Misusing
inside information may also end your career in the securities industry and result in civil and criminal penalties, including incarceration. 
  

 41 

 The Restricted List 
 The Restricted List, which is maintained by Compliance, is one of the tools E*TRADE FINANCIAL uses to monitor and ensure that regulatory requirements are met. Employees are not permitted to trade in the securities (or other
instruments) of issues on the Restricted List except in accordance with any guidelines set forth on the Restricted List. Consult Compliance when questions arise or when you believe an exception is warranted. If you become aware of a violation,
notify Compliance immediately. Corrective action should not be taken without Compliance approval. 
 A company may be on the Restricted List for many
reasons. Therefore, you should not make any assumptions as to why an issuer has been listed. Similarly, a company may not be on the Restricted List even though you (and others) may be in possession of material non-public information about the
company. The fact that a company is not on the Restricted List does not in any way convey permission or approval to trade on the information. The Restricted List changes so you should consult the list before trading. 
 The Restricted List constitutes proprietary and confidential information. You may not distribute the Restricted List, or any portion thereof, outside
E*TRADE FINANCIAL. If you have a joint account or an account in your name that is managed by another pursuant to a power of attorney, it is your responsibility to ensure that no trades of securities on the Restricted List are made in these
accounts. It is always your responsibility to avoid trading on any inside information. 
  

 42 

 

 
 Outside Business 
 Activities 
 Laws and regulations
restrict your ability to become an officer, director or employee of a company not affiliated with E*TRADE FINANCIAL or to engage in certain outside business activities. 
 Before you engage in any outside business activities, you must obtain written approval in accordance with the Company’s outside business activities policies, which are posted on Channel E*. Failure to obtain such
approval may subject E*TRADE FINANCIAL to severe regulatory penalties and civil liability. You may also be subject to disciplinary action, up to and including termination of employment. 
 Even if an outside activity has been approved, you may not engage in that acitivity during your working hours at E*TRADE FINANCIAL nor use Company facilities to
further those outside activities except in accordance with E*TRADE FINANCIAL’s policies. Activities on behalf of trade associations are not included in this prohibition. In no event, however, may you participate in any outside activity
that interferes with your duties at E*TRADE FINANCIAL. 
 Obtaining Approval 
 In accordance with the Company’s Outside Business Activities policies and as set forth in the Employee Agreement Regarding Confidentiality and Proprietary Information, you must request and receive prior approval
from Legal and Compliance before you may: 
  

	•	 	engage in any business other than that of E*TRADE FINANCIAL; 

  

 43 

	•	 	accept employment or compensation from any person or organization other than E*TRADE FINANCIAL; 

  

	•	 	serve as an officer, director, member, partner, or employee of a business organization other than E*TRADE FINANCIAL, whether that business is for profit or not-for profit; or

  

	•	 	except as provided below, own any stock or have any financial interest, directly or indirectly, in any other business organization. 

 Prior written consent of E*TRADE FINANCIAL is not necessary if the organization in which you will obtain stock or a financial interest is publicly owned and no
control relationship exists between you and the organization (for example, you may purchase shares in the market, although all other employee trading policies and restrictions apply). Similarly, you do not need approval to purchase products or
services of certain financial service companies, such as insurance policies. 
 Note that your involvement in an outside business activity that begins
permissibly may evolve into one that is no longer acceptable (and may even be in violation of laws, rules or regulations) if the nature or scope of that business or your participation changes. If you have obtained approval to undertake an outside
business activity, you must notify Legal and Compliance promptly of any changes to the business plan or business lines of the outside business activity or of any changes in your participation. 
 Industry-Related Organizations 
 You are required to request approval
for directorships in industry-related organizations, such as trade associations. E*TRADE FINANCIAL generally will not grant approval of any outside business activity related to the financial services industry. 
 Residential Boards and Charities 
 You may be required to obtain
approval to become a director or officer of a residential cooperative or condominium board or charity. Approval will depend upon the nature of your responsibilities at E*TRADE FINANCIAL and whether you will be compensated by, or render
investment advice to, the board. Consult Legal and Compliance for further information. 
  

 44 

 

 
 Employee Trading 
 The Employee Trading policy is designed to prevent legal, business and ethical conflicts and to guard against the misuse of proprietary or confidential information. 
 All of your securities trading activities must strictly comply with all federal, state and other jurisdictional laws, rules and regulations and must be in accordance with
the very highest ethical standards. You must not engage in trading that is or may appear to be improper. You may not engage in personal trading on a scale or of a kind that would distract you from your daily responsibilities. The policy described
below reflects these governing principles. 
 Trading Policies of Specific Business Units and Departments 
 This policy consists of general rules that you are required to follow with respect to all of your trading activities and specific rules for particular types of
transactions and accounts. You must also be familiar with and abide by any trading policies applicable to your business unit or department because those policies may contain restrictions beyond those imposed by this policy. 
 Accounts Covered by this Policy 
 This policy applies to all Employee
Securities Accounts. For these purposes, an EMPLOYEE SECURITIES ACCOUNT is any securities account owned or controlled, in whole or part, directly or indirectly, by you, whether for securities or other financial instruments, including joint
accounts, family accounts, and self-directed IRA accounts that hold, or can hold, securities other than mutual fund shares or bank certificates of deposit. 
 This rule governs accounts in your own name and other accounts you could be expected to influence or control, including: 
  

	•	 	accounts of your spouse or domestic partner; 

  

 45 

	•	 	accounts of children or other relatives of yours or your spouse or domestic partner who reside in the same household or to whom you or your spouse or domestic partner contribute
substantial support; 

  

	•	 	trust accounts for which you act as trustee or you otherwise guide or influence; 

  

	•	 	corporate accounts controlled, directly or indirectly, by you; or 

  

	•	 	arrangements similar to trust accounts that benefit you directly or indirectly. 

 Some business unit or department policies may define Employee Securities Accounts more broadly and you must be aware of and abide by any such policies. 
 Maintenance of Securities Accounts at E*TRADE FINANCIAL 
 To help implement this policy and to aid in meeting regulatory requirements,
employees must, with limited exceptions, maintain all brokerage or trading accounts in which they have an interest (including the types of accounts listed above) with E*TRADE FINANCIAL and not with an outside broker. No employee may maintain a
brokerage or trading account with an outside broker without prior approval from Compliance 
 When you begin your employment at E*TRADE FINANCIAL and
periodically thereafter on request, you must disclose in writing all accounts that could be used as brokerage accounts and make other certifications. You are required to complete this certification accurately. You need not list checking, savings,
money market, mutual fund or IRA accounts that cannot be used as brokerage accounts. 
 If you are a new employee and still maintain non-Company brokerage
accounts or have worked at E*TRADE FINANCIAL for some time and have an outside account without appropriate approval, you must disclose this to Compliance immediately. 
 Further procedures for opening accounts, entering employee orders and reviewing employee trading are set forth below. 
 Exceptions to this Policy 
 Exceptions to
E*TRADE FINANCIAL’s Employee Trading policy are rare and granted only by the express written approval of Compliance. 
 Consequences of
Inappropriate Employee Trading 
 E*TRADE FINANCIAL reserves the right to cancel any trade (without prior notice and at your expense) or to instruct
you to cancel a trade executed in an account 
  

 46 

 maintained away from E*TRADE FINANCIAL (at your expense). E*TRADE FINANCIAL may freeze your positions to avoid
potential conflicts of interest or the appearance of impropriety. In addition, E*TRADE FINANCIAL may suspend or revoke your trading privileges at any time. 
 Employee trading violations can result in penalties ranging from cancellation of an offending trade to termination of your employment. Any loss from an impermissible trade will be charged to you and any profits may be forfeited. Violations
may also lead to civil or criminal proceedings and penalties. 
 General Rules for Employee Trading 
 Trading on Inside Information 
 You are strictly prohibited from
trading using inside information. For further guidelines, including a definition of inside information, see E*TRADE FINANCIAL policy on the “Treatment of Inside Information” outlined in Section 5 of this Code. 
 Primary and Secondary Public Offerings 
 Unless otherwise notified,
you may not purchase any security that is part of a primary or secondary offering that E*TRADE FINANCIAL is underwriting or selling until the distribution has been completed. 
 Subject to certain exceptions, Company policy and industry regulations in certain jurisdictions may prohibit you from purchasing either equity or debt securities in any initial public offering, whether or not
E*TRADE FINANCIAL is participating in that offering. Before entering an order in an initial public offering or secondary offering, you must obtain approval from Compliance. 
 Obtaining Significant Interests in Public Companies or Trading in Concert with Other Employees 
 Unless permitted in
writing in advance by Legal and Compliance, you may not, individually or in concert with other employees or other persons, directly own, or control a position in a public company that would require a filing under the securities laws and regulations.
Filing obligations in some jurisdictions may start with a position of 3% or more of the outstanding equity of a public company. 
 You also are prohibited
from trading in concert with other employees, even if taken together you and other employees control less than 3% of the outstanding equity in question. 
  

 47 

 Futures, Options on Futures and Other Derivative Securities 
 Generally you may not trade in futures, options on futures, forward contracts, non-listed warrants, physical commodities, options on physical commodities and currencies.
Exceptions must be approved by Compliance. 
 You may trade listed equity options, index options, listed foreign currency options and equity warrants,
subject to Company and business unit or departmental trading policies. Employees in non-U.S. locations should also consult local policies. 
 Information
about Customer or Company Orders 
 If you have information about customer or Company orders, you may not “front run” customer or Company orders
(for example, trade for your own account before a customer or Company order in the same security or a derivative based on that security) based on your knowledge of such orders. 
 You may not “piggyback” or “shadow” on customer trades (for example, engage in trades identical to those that a customer has completed). 
 The Restricted List 
 You generally may not trade in securities of
issuers on the Restricted List as outlined in this Code. Consult with Compliance if you have any questions about a restricted security. While the Restricted List is an important tool to help the Company’s management protect against insider
trading, it is not meant as a substitute for your own careful behavior. Regardless of whether a security has been placed on the Restricted List, you may not trade any security using inside information. 
 Rules for Particular Accounts and Transactions 
 Transactions in E*TRADE FINANCIAL’s Securities 
 E*TRADE FINANCIAL has specific rules, as set forth below, that govern your
transactions in E*TRADE FINANCIAL’s securities. 
 You must follow these specific rules: 
  

	•	 	The window period for transactions in E*TRADE FINANCIAL’s securities generally begins or “opens” on the second business day following E*TRADE FINANCIAL’s
earnings announcement and ends at the close of market on the 15th of the last month (or, if the 15th is not a market day, the next earlier market day) of each fiscal quarter. However, circumstances relating to the
Company’s operations or plans may cause the Company to close the trading window at any time, with or without any prior notice; 

  

 48 

	•	 	Even during an open window period, you may not transact in any of E*TRADE FINANCIAL’s securities if you have inside information about E*TRADE FINANCIAL (and any questions about
whether a proposed transaction is appropriate should be resolved by seeking guidance from Compliance); 

  

	•	 	You are not permitted to sell short or trade in derivatives involving any Company securities. 

 Managed Accounts 
 With prior written approval of Compliance, you may appoint outside managers (for example, trust
companies, banks or registered investment advisers) who exercise full discretion. If an outside manager handles an account, complete investment discretion must be granted. You may not participate, directly or indirectly, in individual investment
decisions or be made aware of such decisions before transactions are executed. Trading in this account must still avoid any issuer on the Restricted List and there may be no trading in the Company’s securities except during an open window
period. 
 This restriction does not preclude you from establishing investment guidelines for the manager, such as indicating industries in which you desire
to invest, the types of securities you want to purchase or your overall investment objectives. However, those guidelines may not be changed so frequently as to give the appearance that you are actually directing account investments. 
 Money Market and Open-End Mutual Fund Accounts 
 You may maintain
money market and mutual fund accounts away from E*TRADE FINANCIAL as long as the accounts have no brokerage facilities. However, you are strongly encouraged to maintain those accounts at E*TRADE FINANCIAL. You may trade money market and
open-end mutual funds freely in your Company account, provided you do not engage in any “market timing” of such funds or attempt to engage in “late trading” practices or otherwise engage in unethical or illegal activities.

 Dividend Reinvestment Plans (“DRIPs”) 
 You
may open a dividend reinvestment plan account with an issuer. Your business unit or department employee trading policies and the Restricted List policy apply to the initial investment in a DRIP and any additional cash contributions to a DRIP.

  

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 So long as the issue is not on the Restricted List, you may liquidate the plan directly
with the issuer. 
 Investment Clubs 
 You may not
participate in investment clubs in which members pool their funds to make investments in securities without approval from Compliance. 
 Direct Purchase
of U.S. Treasury Bills, Bonds or Notes 
 You may purchase U.S. Treasury bills, bonds or notes through E*TRADE FINANCIAL or directly from the U.S.
Treasury through the TreasuryDirect program. You may not purchase these instruments through other financial institutions. 
 Procedures for Employee Securities Accounts 
 Entry of Orders 
 All orders for Employee Securities Accounts must be entered through the web site or automated telephone system, and with rare exception (only if a problem arises), via a “live broker” through the
Company’s systems. You may not enter orders yourself or by another employee in any other way. 
 You may not view, or ask another employee to view, any
other employee account for any reason without the express approval of Compliance. Except in accordance with our customer service procedures, you may not ask any other employee to view your account for any reason without express approval of
Compliance. 
 Review of Employee Transactions 
 Every
transaction in an Employee Securities Account is or may be reviewed by Legal, Compliance or Security for, among other reasons, the purpose of: 
  

	•	 	reviewing the nature of the transaction and the relationship it may have to previous transactions or E*TRADE FINANCIAL’s activities; 

  

	•	 	evaluating compliance with E*TRADE FINANCIAL’s policies on employee trading and the handling of proprietary and confidential information; 

  

	•	 	considering the suitability of the transaction; 

  

	•	 	considering whether transactions are of a frequency or nature to distract the employee from his or her responsibilities to E*TRADE FINANCIAL; and 

  

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	•	 	determining whether the employee’s trade is in conflict with trading activity of customer accounts. 

 E*TRADE FINANCIAL also may provide information and materials concerning transactions in Employee Securities Accounts to regulatory and governmental authorities. 
  

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 ACKNOWLEDGEMENT 
 I hereby acknowledge that I have received a copy of the E*TRADE FINANCIAL Code of Professional Conduct (the “Code”) and that I have reviewed the contents of the Code. 
 I understand that as an E*TRADE FINANCIAL employee I am responsible for complying with all laws and regulations applicable to our business and all provisions of the
Code, as well as all other corporate policies and procedures and that it is not an excuse to claim that I did not read or understand a provision of the Code. 
 After reviewing the Code, if I realize there are any provisions with which I have not complied (for example, maintaining a brokerage or trading account with an outside broker without prior approval from Compliance, participating in an
investment club or serving on the board of directors of an outside entity without prior approval from Compliance), I will promptly notify the appropriate department so that the matter can be brought in line with the requirements of the Code.

 I understand that if I have any questions about the application of the Code in any situation, I should immediately seek guidance from my supervisor, Legal
or Compliance. 
  

							
	Dated:                     	 		 	  

		 		 		 	Employee’s Signature
				
		 		 		 	  

		 		 		 	Employee’s Name Printed

  

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