Document:

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                                                                    EXHIBIT 10.3

                     AMENDED AND RESTATED SERVICE AGREEMENT

THIS AMENDED AND RESTATED SERVICE AGREEMENT (the "Agreement"), dated as of 12th
day of June, 2001 (the " Effective Date"), is entered into by and between
Viasource Communications, Inc., a New Jersey corporation with its principal
place of business located at 200 East Broward Ave., 21st floor, Fort Lauderdale,
Florida 33301 ("Viasource"), and Gateway Companies, Inc., a Delaware corporation
with its principal place of business located at 4545 Towne Centre Court, San
Diego, California 92121 ("Gateway").

                                    RECITALS

WHEREAS, Gateway and Viasource entered into a Service Agreement, dated February
23, 2001 (the "Original Agreement), to provide the services identified in the
Agreement;

WHEREAS, Gateway and Viasource desire to amend and restate the Original
Agreement in order to both amend and expand the services provided thereunder;
and

                                    AGREEMENT

NOW, THEREFORE, in consideration of the mutual covenants and undertakings set
forth herein, and for other good and valuable consideration, the receipt of
which is hereby acknowledged, the parties hereby agree as follows:

I.       VIASOURCE OBLIGATIONS

A.   VIASOURCE SERVICES. Viasource shall provide services to Gateway's customers
     described on Exhibit A (the "Installation and Orientation Services") and
     other services provided for in this Agreement (together with the
     Installation and Orientation Services, the "Services"). Viasource shall
     provide the labor, transportation and all other resources necessary (as
     defined below) to provide Services in an efficient and timely manner
     consistent with this Agreement and the performance standards set forth in
     Exhibit B (the "Performance Standards"). Viasource will provide services in
     the areas described in the Original Agreement and will be capable of
     providing the Services in the geographic areas described on Exhibit C
     within the time specified therein after notice from Gateway as specified in
     Exhibit C. The parties may amend this Agreement to provide for additional
     services to be performed by Viasource from time to time.

B.   GATEWAY TRAINING. Viasource shall train its employees (both trainers and
     employees who provide services to customers) in accordance with the
     Performance Standards. Viasource will be responsible for reproducing
     training materials provided by Gateway. Viasource will not permit any
     employee who has not completed such training to provide services to
     customers. In the event Gateway changes the scope of Services or the
     parties agree to ad additional services, Viasource will conduct training
     with respect to such changed or additional services. Specifically,
     Viasource shall not engage any subcontractor to provide Services without
     the prior written consent of Gateway, which consent will not be
     unreasonably withheld.

C.   VIASOURCE RESOURCES. Viasource shall provide all industry-standard
     materials, tools, licenses, and incidentals as listed on Exhibit A attached
     hereto and as necessary to perform and to complete in a workmanlike manner
     the Services. Except as otherwise specifically provided in this Agreement,
     Viasource shall provide all consumables and collateral materials necessary
     to provide Services, including but not limited to Gateway-branded shirts,
     identification badges and vehicle signage. All collateral materials
     provided to customers will be subject to Gateway's approval.

D.   GATEWAY/VIASOURCE CUSTOMER SERVICE TOLL FREE NUMBER. Viasource shall
     establish a unique toll-free number for the specific use by Gateway sales
     and support representatives and Gateway customers. Gateway Performance
     Standards shall apply to this Gateway/ Viasource Customer Service Toll Free
     Number. All rights to and ownership in the Gateway/ Viasource Customer
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     Service Toll Free Number shall be assigned by Viasource to Gateway on
     termination of this Agreement or on request by Gateway.

E.   VIASOURCE REPORTING. Viasource shall provide reports to Gateway containing
     such information, in such form and with such frequency as Gateway may
     reasonably establish from time to time. Viasource will maintain records and
     processes in a manner sufficient to ensure the accuracy of such reports.

F.   VIASOURCE EMPLOYEES. In the event Viasource is providing personnel at any
     of Gateway's facilities, Viasource shall be solely responsible for such
     personnel and any obligation or liability associated with them and their
     presence at Gateway's facilities and will indemnify, defend and hold
     Gateway harmless for all such obligations and liabilities. Viasource will
     establish and enforce policies and procedures for such personnel that are
     consistent with the policies and procedures followed by Gateway's
     employees.

G.   SYSTEMS. Viasource shall cause its dispatching, customer service and other
     systems to be compatible with Gateway's systems, as they may change from
     time to time, so that data, communications and other information can be
     transferred to and maintained by Gateway in accordance with its standard
     business practices.

H.   GATEWAY CHANGES. Gateway reserves the right to make changes to the scope of
     the Services and to Exhibits A, B and C attached hereto after discussing
     such change with Viasource. Any such change which materially increases
     Viasource's costs of providing Services shall be binding only if agreed to
     by Viasource in writing.

II.      GATEWAY OBLIGATIONS

A.   MARKETING. Gateway will use commercially reasonable efforts to offer and
     sell the Installation and Orientation Services only in the geographic areas
     described on Exhibit C after appropriate notice from Gateway as specified
     therein. Gateway shall be responsible for conducting all of the marketing
     promoting the Installation and Orientation Services. The content and
     placement of such marketing shall be determined by Gateway in its sole
     discretion.

B.   GATEWAY MATERIALS. Gateway shall provide to Viasource adequate inventories
     hardware components specified in Exhibit A (i.e., Keyboards, mice, power
     cables and printer cables) and marketing materials (i.e., Thank You
     Folders, customer training materials and other promotional materials
     designated by Gateway) to be provided by Viasource to customers of Service.
     Gateway, at its cost, will ship such materials to Viasource and title to
     all such materials will pass to Viasource upon delivery to it. Viasource
     will use such materials as provided in this Agreement to provide Services
     to customers. Viasource shall strictly account to Gateway for hardware
     components and shall reimburse Gateway for any hardware components that are
     not provided to customers in the course of performing Services, less a one
     percent (1%) allowance (based on Gateway's costs). Viasource will use
     commercially reasonable efforts to avoid wastage of marketing materials.
     Viasource, at its cost, will return to Gateway all such materials at
     termination of this Agreement.

C.   GATEWAY TRAINING. Gateway shall provide initial training to up to 10
     Viasource employees at its cost, for the purpose of qualifying them to
     train Viasource employees who will provide Services to customers. Gateway
     will provide training to additional Viasource trainers and Viasource shall
     reimburse Gateway for its costs in providing such training. All training of
     Viasource trainers shall be provided at a location to be designated by
     Gateway. Gateway shall be responsible for creating all training materials
     used to train Viasource employees (both trainers and employees who provide
     services to customers). The content of all training shall be determined by
     Gateway in its sole discretion.

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III.     PAYMENT OBLIGATIONS

A.   FEES. Gateway will pay Viasource the fees set forth on Exhibit D. Except as
     otherwise specifically provided in this Agreement, each party will bear its
     own costs of performing its obligations under this Agreement.

B.   INVOICES. Viasource will remit invoices to Gateway on a monthly basis. All
     invoices shall be due and payable within forty-five (45) days of receipt of
     each invoice. Each invoice submitted to Gateway shall describe the amounts
     included in the invoice in such detail as Gateway may reasonably request.
     Viasource shall not incur any expenses on behalf of Gateway unless
     specifically authorized to do so.

C.   TAXES. Viasource may invoice Gateway for applicable sales taxes properly
     collectible by Viasource in those states in which impose sales tax on
     Services and in which an exemption from collection is not available.
     Viasource shall include such sales taxes in invoice for Services to which
     the sales taxes relate. Viasource agrees to indemnify and hold Gateway
     harmless against any sales taxes, penalty, interest, or charge that may be
     levied or assessed as a result of Viasource's failure to timely invoice
     Gateway for sales taxes or its delay or failure for any reason to pay any
     tax or file any return or information required by law, rule, regulation, or
     this Agreement, to be paid or filed by Viasource.

D.   AUDIT RIGHTS. Viasource shall maintain accurate and complete records
     specifically relating to Viasource's obligations hereunder in accordance
     with generally accepted accounting principles and practices, consistently
     applied and in a format that will permit audit. Gateway may cause an audit
     to be made of the relevant books and records of Viasource and its operating
     processes, procedures and methods. Any audit or inspection shall be
     conducted during regular business hours at Viasource's facilities, with ten
     (10) business days' prior written notice and shall be conducted as to not
     to interfere with Viasource's normal business activities. Any audit shall
     be conducted by Gateway, or an independent certified public accountant
     selected by Gateway. Viasource agrees to provide the selected auditor or
     inspection team access to the relevant records and personnel. Prompt
     adjustment shall be made to compensate for any errors or omissions
     disclosed by such audit. Any such audit shall be paid for by Gateway,
     unless discrepancies are disclosed that amount to five percent (5%) or more
     of the amount that was reported or, in the case of an audit of Viasource's
     operations, the audit reveals that Viasource is in material default of its
     obligations under this Agreement. If such material discrepancies or default
     are disclosed, Viasource shall pay the costs associated with the audit. All
     information disclosed by Viasource to Gateway or its agents in connection
     with an audit under this section shall be deemed confidential information
     and maintained by Gateway in accordance with Section VI.

IV. TRADEMARKS. Viasource specifically recognizes Gateway's title in and to its
trade names, trademarks, service marks and related logos (the "Marks") which may
be used hereunder, and agrees that it will do nothing inconsistent with
Gateway's ownership, and that all use of the Marks shall inure to the benefit of
and be on behalf of Gateway. Viasource shall, at all times, make proper use of
Gateway's Marks and not take any action inconsistent with the Gateway's
ownership. Viasource shall obtain Gateway's prior written approval before using
the Marks. Upon expiration or termination of this Agreement, Viasource agrees to
immediately cease the use of the Marks. Viasource further agrees that:

     A.  This is not a "trademark license" by which it is in any way using the
         Marks to indicate origin of the its products or services;
     B.  It will not display the Marks in a negative light, disparage it, or use
         it in connection with immoral materials or any other way which would
         denigrate the Mark;
     C.  It will not display the Marks in such a way as to imply that Gateway
         sponsors, is associated with, or endorses its products and/or services;
         and
     D.  It will include a standard trademark acknowledgment statement in all
         materials.

V. PRESS RELEASES. Neither party shall publicly announce or disclose the
existence of this Agreement or its terms and conditions or advertise or release
any publicity regarding this Agreement without the prior written consent of the
other party. In the case of Gateway, Gateway's Vice President of Corporate

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Communications and the Senior Vice President of its Consumer Division must give
such consent. Breach of this provision by Viasource or any of its subcontractors
or suppliers shall be considered a material breach of this Agreement and Gateway
shall be entitled to, at its option, one or more of the following remedies: (i)
Viasource shall pay Gateway, as liquidated damages, an amount equal to One
Hundred Thousand Dollars ($100,000); (ii) Viasource shall publish a retraction
of such press release in a form reasonably acceptable to Gateway; and/or (iii)
Gateway may terminate this Agreement without further liability immediately upon
delivery of Notice to Viasource. In view of the difficulty of determining with
any certainty the resulting damages incurred by Gateway if Viasource breaches
this provision, the parties agree that the amount specified in clause (i) of the
preceding sentence is a reasonable approximation of the harm caused to Gateway's
brand in the event Viasource breaches this provision. In the event that a
Viasource subcontractor or supplier breaches this provision, Viasource shall
only be held to the liquidated damages provision listed above if it has not
taken commercially reasonable efforts to ensure that such a breach by its
subcontractors or suppliers does not occur. This provision shall survive
termination of this Agreement.

VI. CONFIDENTIALITY. All confidential information disclosed by the parties under
this Agreement shall be subject to the Mutual Non-disclosure Agreement, dated
September 28, 2000, between Gateway and Viasource the terms of which are
incorporated herein by reference. The term "confidential information" shall have
the meaning set forth in such Mutual Non-disclosure Agreement. Any breach of the
Mutual Non-disclosure Agreement shall be deemed a breach of this Agreement.
Without limiting the Mutual Non-disclosure Agreement, Viasource agrees that all
information relating to or derived from customers of the Installation and
Orientation Service, all operating processes developed during the term of this
Agreement to provide Services and the contents of the Gateway operations manual,
identified in Exhibit B, constitute Gateway's confidential information.

VII. REPRESENTATIONS AND WARRANTIES

A.   Each party represents, warrants, and covenants to the other party that: (i)
     such party is duly organized and validly existing under the laws of the
     State of its formation and has all requisite power and authority to execute
     and deliver, and to perform all of its obligations under this Agreement;
     (ii) this Agreement constitutes the legal, valid and binding obligations of
     the party, enforceable against it in accordance with its terms, except as
     such may be limited by applicable bankruptcy, insolvency, reorganization,
     moratorium or other similar laws affecting the enforcement of creditors'
     rights generally and except as may be limited by general principles of
     equity; (iii) the execution, delivery and performance of this Agreement
     does not and shall not, to the best of its knowledge, (a) violate any
     applicable law, rule, regulation, order, writ, judgment, injunction,
     decree, determination or award presently in effect, (b) with or without the
     giving of notice or the passage of time or both, result in a breach or
     constitute a default under any material agreement to which it is a party or
     by which it is bound, or (c) require any authorizations, consents,
     approvals, licenses, exemptions or filings with any third party or
     governmental authority; and (iv) the products and services supplied by the
     warranting party pursuant to this Agreement will not infringe any patent,
     copyright, trademark, trade secret, publicity right or any other
     intellectual property right of a third party. Each party further
     represents, warrants, and covenants that it will comply with all applicable
     laws, rules, and regulations, including but not limited to consumer
     protection and Federal Trade Commission laws and regulations in its
     performance hereunder.

B.   At all times throughout the Term of this Agreement, Viasource represents
     and warrants that: (i) it will comply with the standards set forth in this
     Agreement and Exhibits thereto, and will provide its Services with a level
     of accuracy, quality, completeness, and timeliness which meets or exceeds
     prevailing industry standards and the specific Gateway Performance
     Standards established herein; and (ii) its Services do not infringe upon or
     otherwise violate any patent, copyright, trademark, trade secret, know-how,
     moral rights or other intellectual property rights (individually or
     collectively, an "Intellectual Property Right") of any third party.

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C.   EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, NEITHER PARTY MAKES ANY,
     AND EACH PARTY HEREBY SPECIFICALLY DISCLAIMS ANY REPRESENTATIONS OR
     WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
     MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES
     ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. WITHOUT LIMITING
     THE GENERALITY OF THE FOREGOING, VIASOURCE AGREES THAT GATEWAY MAKES NO
     REPRESENTATIONS OR WARRANTIES CONCERNING THE VOLUME OF BUSINESS TO BE
     CONDUCTED BY VIASOURCE UNDER THIS AGREEMENT OR THE REVENUE OR PROFITS THAT
     MAY BE GENERATED FROM ANY SUCH BUSINESS. VIASOURCE UNDERSTANDS THAT GATEWAY
     MAY USE OTHER SUPPLIERS TO PROVIDE INSTALLATION AND ORIENTATION SERVICES TO
     CUSTOMERS.

VIII. LIMITATION OF LIABILITY/DISCLAIMER. EXCEPT FOR DAMAGES RESULTING FROM (1)
A PARTY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR BREACH OF ITS OBLIGATIONS
UNDER SECTION VII ("CONFIDENTIALITY") OR (2) A PARTY'S OBLIGATION TO INDEMNIFY
THE OTHER PARTY HEREUNDER, INCLUDING BUT NOT LIMITED TO THOSE OBLIGATIONS
ARISING UNDER SECTION IX ("INDEMNIFICATION") HEREOF, EXCEPT AS TO THE NEGLIGENCE
SPECIFIED AT SECTION IX.B (iii), OR (3) A PARTY'S BREACH OF SECTION IV
("TRADEMARKS") OF THIS AGREEMENT (IN EACH CASE, WITH RESPECT TO WHICH THESE
LIMITATIONS SHALL NOT APPLY), UNDER NO CIRCUMSTANCES WILL EITHER PARTY BE LIABLE
TO THE OTHER PARTY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR
EXEMPLARY DAMAGES (EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES), INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED
PROFITS OR LOST BUSINESS.

IX.      INDEMNIFICATION.

A.   Viasource shall indemnify, defend and hold harmless Gateway, its affiliates
     and their respective officers, directors, employees, and contractors from
     and against any and all damages, penalties, losses, liabilities, judgments,
     settlements, awards, costs and expenses (including reasonable attorneys'
     fees), arising out of or related to any claims, assertions, demands, causes
     of action, suits, proceedings or other actions, whether at law or in equity
     ("Claims"), alleging (i) that any Services, or the sale or use of any part
     thereof infringes, misappropriates or violates any patent, copyright,
     trademark, trade name, trade secret or other intellectual property right of
     a third party, (ii) that Services, Viasource or its employees violate any
     applicable law, rule, regulation or judicial or administrative order, or
     (iii) any injury (including death) or damage to person or personal property
     to the extent it is caused by Viasource or any person, firm or corporation
     directly or indirectly employed or engaged by Viasource to perform the
     Services. Gateway shall provide timely written notice of any Claim
     described in this Section IX, and provide reasonable information and
     assistance to Viasource, at Viasource's expense, in the defense or
     settlement of such Claims. Gateway, at its option and cost, may be
     represented by and participate through its own counsel in such suit,
     action, proceeding, or settlement. Viasource shall not agree to any
     settlement or other resolution of any claim that adversely impacts Gateway
     or its customers without the prior written consent of Gateway. If, for any
     reason, Viasource refuses or otherwise declines to defend any Claim
     described in this Section IX, Gateway shall have the right to add Viasource
     as a defendant in the applicable proceeding, and Viasource hereby waives
     all objections to personal jurisdiction in such proceeding.

B.   Gateway shall indemnify, defend and hold harmless Viasource, its affiliates
     and their respective officers, directors, employees and contractors from
     and against any and all damages, penalties, losses, liabilities, judgments,
     settlements, awards, cost and expenses (including reasonable attorneys'
     fees), arising out of or related to any Claims, alleging (i) that any
     Gateway branded products infringes, misappropriates or violates any patent,
     copyright, trademark, trade name, trade secret or other intellectual
     property right of a third party, (ii) that the Gateway branded products,
     Gateway or its employee, violate any applicable law, rule, regulation or
     judicial or administrative order, or (iii) any injury (including death) or
     damage to person or tangible personal property to the extent it arises out

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     of or is in connection with the negligence of or the intentional acts of
     Gateway. Viasource shall provide timely written notice of any Claim
     described in this Section IX, and provide reasonable information and
     assistance to Gateway, at Gateway's expense, in the defense or settlement
     of such Claims. Viasource, at its option and cost, may be represented by
     and participate through its own counsel in such suit, action, proceeding,
     or settlement. Gateway shall not agree to any settlement or other
     resolution of any claim that adversely impacts Viasource without the prior
     written consent of Viasource. If, for any reason, Gateway refuses or
     otherwise declines to defend any Claim described in this Section IX,
     Viasource shall have the right to add Gateway as a defendant in the
     applicable proceeding, and Gateway hereby waives all objections to personal
     jurisdiction in such proceeding.

X.       TERM; TERMINATION

     A.  TERM. Unless earlier terminated as set forth herein, this Agreement
         shall be effective upon the Effective Date and shall continue for a
         term of three (3) years from the Effective Date, provided that either
         party may elect to terminate this Agreement on the date that is ninety
         (90) days after each anniversary of the Effective Date if the parties
         undertake and are unable to renegotiate the Base Service Fee payable to
         Viasource set forth on Exhibit D as provided therein and either party
         delivers notice of termination at the end of the 30-day negotiation
         period described in Section D. In such event, the Agreement will
         terminate ninety (90) days after the anniversary date of the Effective
         Date. In addition, Gateway may terminate this Agreement for convenience
         by providing Viasource with written notice of termination at least
         ninety (90) days before the proposed termination date.

     B.  TERMINATION BY EITHER PARTY. This Agreement may be terminated at will
         by either party if the other party (i) fails to perform any of its
         obligations under this Agreement in any material respect, and such
         failure continues for thirty (30) days after the party's receipt of
         written notice of such failure, or (ii) becomes insolvent, makes an
         assignment for the benefit of creditors, has a receiver appointed for
         its property, or files a petition in bankruptcy, in which event this
         Agreement shall terminate without notice effective immediately before
         the occurrence of any such event or act.

     C.  TERMINATION BY GATEWAY. This Agreement may be terminated immediately by
         Gateway without penalty in the event (i) Gateway is alleged to infringe
         any third party intellectual property right in connection with its
         purchase of Services, (ii) Viasource fails to comply with the covenants
         and obligations imposed on it under any of its loan agreements, or
         (iii) one or a series of transactions occurs that results in a change
         in control of Viasource. A "change in control" means the occurance of
         (i) any sale, transfer, issuance or redemption or series of sales,
         transfers, issuances or redemptions (or any combination thereof) of
         shares of Viasource's capital stock by the holders thereof or by
         Viasource which results in any person or entity or group of affiliated
         persons or entities having the ability to control or direct the votes
         of at least thirty percent (30%) of Viasource's voting power, including
         the ability to cause the Board of Directors of Viasource to recommend
         action to its shareholders; or (ii) any sale of all or substantially
         all of the assets of Viasource (including any sale of the business
         subject to this Agreement).

D.       EFFECT OF TERMINATION. Termination of this Agreement will not release
         either Gateway or Viasource from its obligations or discharge any
         liability which has been incurred by either party prior to and
         including the effective date of termination. The provisions of Sections
         III, IV, V, VI, VII, VII, IX, XI, XII, XIII.A and XIV shall survive any
         termination of this Agreement.

XI. SOLICITATION OF EMPLOYEES. During the term of this Agreement and for a
period of twelve (12) months after any employee's engagement in the performance
of this Agreement, the parties agree not to directly solicit the other party's
employees or subcontractors who are directly involved in the performance of this
Agreement for employment in such party's company or affiliated companies,
provided that the parties shall not be liable for solicitations by a recruiting
company where the party retaining the recruiting company did not request such
recruiting company to target the other party's employees, and further provided
that any employee of any party who has posted their resume on the Internet, or

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who replies to employment advertisements, is specifically excluded from this
clause. Publicizing available employment positions in newspapers or other such
media of mass communication shall not be deemed active solicitation for
employment.

XII.     INSURANCE.

A.   Viasource shall, at its own expense, secure and maintain, during the term
     of this Agreement and for a period of three (3) years after its
     termination, and shall require the same of its agents and subcontractors,
     the following insurance with insurance companies rated "A-" or better, with
     a minimum size rating of "VIII", by Bests Insurance Guide and Key Ratings,
     or with insurance companies satisfactory and acceptable to Gateway and
     shall furnish to Gateway certificates of insurance evidencing such
     insurance prior to the provision of Installation and Orientation Services
     pursuant to this Agreement. Said certificates shall contain a provision
     whereby the policy and/or policies shall not be canceled or altered without
     at least thirty (30) days prior written notice to Gateway. Viasource will
     provide a copy of the endorsement or "blanket" wording to the policies as
     evidence that Gateway has been named on the policies. With the exception of
     Workers' Compensation and Employee Crime Policy, every contract of
     insurance obtained by Viasource hereunder shall name Gateway as an
     additional insured therein and shall be endorsed to be primary insurance
     for Gateway and will not look for contribution from any of Gateway's
     insurance policies. In addition, every contract of insurance obtained by
     Viasource hereunder shall be endorsed to provide a waiver of subrogation in
     favor of Gateway. The following minimum insurance coverages will be
     continuously maintained for the term of this Agreement.

     1.  Workers' Compensation and Employer's Liability Insurance covering
         Viasource's Employees which shall fully comply with the statutory
         requirements of all state laws as well as federal laws which may be
         applicable. Employer's Liability must have limits of not less than One
         Million Dollars ($1,000,000) each accident, bodily injury by accident;
         One Million Dollar ($1,000,000) policy limit, bodily injury by disease;
         and One Million Dollars ($1,000,000) each employee, bodily injury by
         disease.

     2.  General Liability Insurance including coverage for: Gateway Computers
         and Completed Operations, Premises/Operations, Personal Injury and
         Advertising Injury, Bodily Injury and Broad Form Property Damage, Broad
         Form Contractual Liability, Independent Contractors Liability, "Hostile
         Fire" Pollution coverage, and Employees as Additional Insureds. This
         insurance must be written on an Occurrence Form with a per occurrence
         limit of One Million Dollars ($1,000,000) and a general aggregate limit
         of Two Million Dollars ($2,000,000). Defense must be provided in
         addition to the limits.

     3.  Errors and Omissions Insurance including coverage arising out of a
         negligent act, error or omission of Viasource, its employees, or its
         subcontractors (including, but not limited to, a breach of warranty)
         resulting in the failure of any of their products or services to
         perform the function or serve the purpose intended. This insurance will
         have minimum limits of One Million Dollars ($1,000,000) each claim and
         Two Million Dollars ($2,000,000) in the annual aggregate.

     4.  Automobile Liability coverage on owned, non-owned, and hired vehicles
         in the amount of One Million Dollars ($1,000,000) combined single
         limit.

     5.  Umbrella Liability Insurance on an Occurrence Form with a minimum per
         occurrence and aggregate limits of Twenty Five Million Dollars
         ($25,000,000) excess of all of the above underlying coverages. This
         insurance shall be no less broad than the underlying insurance
         specified above.

     6.  Employee Crime Policy with a combined single and aggregate limit of ten
         million dollars ($10,000,000). Insuring agreements under such coverage
         should include, but are not limited to, employee dishonesty,
         depositor's forgery, loss of monies/securities inside and outside the

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         premises, extortion, theft, disappearance and destruction. This policy
         shall provide sexual abuse/molestation coverage. The Employee Crime
         Policy must be in place prior to any performance of the Viasource
         Installation and Orientation Services provided hereunder.

     7.  Viasource shall maintain adequate coverage for property of Gateway or
         its customers in Viasource's care, custody or control.

B.   In the event Viasource is unable to obtain any of the above minimum
     insurance coverages, Viasource shall obtain an irrevocable confirmed Letter
     of Credit in such amount in Gateway's favor which is available for payment
     of Gateway's drafts at sight in the event Viasource's Products fail to
     perform under this Agreement, or in the event Gateway has any other claim
     hereunder that exceeds Viasource's ability to pay in a timely manner.
     Payment shall be made against presentment of Gateway's draft accompanied by
     a written statement from Gateway's insurance company of the amount of the
     loss. The advising bank shall be located in the United States.

XIII.    OTHER COMMITMENTS.

A.   EXCLUSIVITY. Viasource agrees that during the Term of this Agreement and
     thereafter for a period of twelve (12) months it will not execute any
     agreement or actively negotiate with any person to provide installation
     and/or orientation services for personal computers, either alone or in
     connection with the installation and/or setup of Internet access services
     or networking products or services. The provisions of this section shall
     not prevent Viasource from providing Internet orientation services to third
     parties in connection with the installation of broadband services that are
     not marketed with personal computers.

B.   PURCHASE OF COMPUTER PRODUCTS. During the Term, Viasource will obtain from
     Gateway all personal computers, servers and other technology products and
     services ("Computer Products") (i) to satisfy its entire requirements for
     to the extent such Computer Products are needed by Viasource to perform its
     obligations under this Agreement, and (ii) for its internal use, so long as
     a particular Computer Product is available from Gateway and is priced
     reasonably competitively. Viasource further agrees to make Gateway Computer
     Products the default hardware for any employee purchase program conducted
     by Viasource.

C.   USE OF GATEWAY SYSTEMS

     1.       Viasource technicians shall utilize Gateway's call tracking
              software and other systems (currently Vantive and JD Edwards, and
              anticipated to include Seible) to track and record calls and
              disposition of events escalated into the helpdesk and for other
              purposes as may be reasonably designated by Gateway.

     2.       Gateway grants and Viasource accepts a non-assignable,
              non-transferable, limited, non-royalty bearing and non-exclusive
              license to use the Licensed Software and Documentation for Vantive
              and JD Edwards (collectively "Licensed Software") for the purpose
              of providing the Services set forth in this Agreement. In
              addition, the Licensed Software shall be used by Viasource solely
              in conjunction with providing the Services set forth herein and
              only at Viasource's location(s) approved by Gateway in writing.
              Only Viasource's employees providing Services to Gateway shall use
              the Licensed Software. It is further understood and agreed that
              Viasource is not granted and shall not have the right to use the
              Licensed Software to render service bureau, time sharing or
              similar services to any third party. Upon termination of this
              Agreement, the rights granted to Viasource shall terminate.

     3.       Except as set forth in subparagraph 2 above, Viasource is
              prohibited from copying, reproducing, modifying, decompiling,
              disassembling, reverse engineering, leasing, sale or bartering of
              the Licensed Software or any technology associated with the
              Licensed Software. Specifically with regard to The Source,
              Viasource is only allowed to access the information designated by
              Gateway in writing. Any further access by Viasource or Viasource's
              employees is strictly prohibited.

                                       8
<PAGE>   9

XIV.     GENERAL PROVISIONS

A.   FORCE MAJEURE. If any party to this Agreement is rendered unable, wholly or
     in part, by a major event beyond the reasonable control of such party
     ("force majeure") to carry out its obligations hereunder, that party shall
     give to the other party prompt written notice of the force majeure with
     reasonably full particulars concerning it; thereupon, the obligations of
     the party giving notice, so far as they are affected by the force majeure,
     shall be suspended during, but not longer than, the continuance of the
     force majeure. The affected party shall use all reasonable diligence to
     remove the force majeure situation as quickly as practicable.

B.   INDEPENDENT CONTRACTORS. The parties to this Agreement are independent
     contractors and neither party shall be deemed an agent, representative, or
     partner of the other party. Neither party shall have any right, power or
     authority to enter into any agreement of or on behalf of, or incur any
     obligation or liability of, or to otherwise bind, the other party. This
     Agreement shall not be interpreted or construed to create an association,
     agency, joint venture or partnership between the parties or to impose any
     liability attributable to such a relationship upon either party.

C.   NOTICE. Any notices, requests and other communications required or
     permitted to be given under this Agreement shall be in writing and (i)
     delivered in person, which delivery the recipient agrees to acknowledge in
     writing, (ii) deposited in the United States postal service mail postage
     fee prepaid, for mailing by first-class, registered or certified mail, or
     (iii) sent by a nationally recognized overnight courier service, addressed
     as follows:

         If to Gateway:                      If to Viasource:
         Gateway Companies, Inc.             Viasource Communications, Inc.
         4545 Towne Centre Court             200 Broward Ave., 21st floor
         San Diego, CA  92121                Fort Lauderdale, Florida  33301
         Attention:  General Counsel         Attention:  Colin McWay, Exec. VP,
         Telephone:  (858) 799-3401          Business Development
                                             Telephone:  (954) 678-3516

     or to such other address or individual as either party may specify from
     time to time by written notice given by such party. Any notice shall be
     deemed given on the earlier of: (a) the date it was so delivered in person;
     or (b) two (2) days from the date it was so delivered by courier; (c) four
     (4) days from the date mailed; or (d) the date on which receipt is
     acknowledged by the recipient. Communications by email shall not be deemed
     to be in writing for any purpose under this Agreement.

D.   WAIVER. Except as expressly provided herein, no failure or delay by any
     party in exercising any right, power or privilege hereunder shall operate
     as a waiver thereof nor shall any single or partial exercise thereof
     preclude any other or further exercise thereof or the exercise of any other
     right, power or privilege. Any provision of this Agreement shall be deemed
     waived if, and only if such waiver is in writing and signed by the party
     against whom the waiver is to be effective.

E.   INCORPORATION OF EXHIBITS. The Exhibits identified in this Agreement are
     incorporated herein by reference and made a part hereof.

F.   ENTIRE AGREEMENT & AMENDMENTS. This Agreement, together with all exhibits
     attached hereto, constitute the entire agreement between the parties with
     respect to the subject matter of this Agreement and supersedes all prior
     agreements and understandings, both oral and written, between the parties
     with respect to the subject matter of this Agreement. The Original
     Agreement is terminated as the Effective Date of this Agreement. This

                                       9
<PAGE>   10

     Agreement shall not be modified or amended except pursuant to an instrument
     in writing executed and delivered by authorized representatives of each of
     the parties hereto.

G.   ASSIGNMENT. Neither party may assign (voluntarily, by operation of law or
     otherwise) or transfer this Agreement or any right, interest or benefit
     under this Agreement without the prior written consent of the other party,
     except to an entity that is a member of the consolidated group of which the
     assigning party is a member. Any attempted assignment or transfer by a
     party without such written consent shall be void and of no effect. Subject
     to the foregoing, this Agreement shall be fully binding upon, inure to the
     benefit of and be enforceable by the parties hereto and their respective
     successors and assigns.

H.   GOVERNING LAW; VENUE. This Agreement shall be interpreted, construed, and
     enforced in all respects in accordance with the laws of the State of New
     York, without regard to its conflicts of law principles. The parties agree
     that any legal action by Gateway against Viasource relating to this
     Agreement shall be commenced in a court of competent jurisdiction in the
     State of New York and that that any legal action by Viasource against
     Gateway relating to this Agreement shall be commenced in a court of
     competent jurisdiction in the State of South Dakota.

I.   SEVERABILITY. Should any provision of this Agreement be held to be invalid
     or unenforceable, such invalidity or unenforceability shall not affect the
     validity or enforceability of the remaining provisions hereof.

J.   COUNTERPARTS. This Agreement may be executed in two or more counterparts,
     each of which shall be deemed an original, but all of which together shall
     constitute one and the same document.

IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by
their duly authorized representatives as of the Effective Date.

GATEWAY COMPANIES, INC.                     VIASOURCE COMMUNICATIONS, INC.

By: Signature not legible                   By: /s/ Craig A. Russey
    -----------------------------               ----------------------------
Name:                                       Name: Craig A. Russey
                                                  --------------------------
Title:                                      Title: President and CEO
                                                   --------------------------
Date: June 20, 2001                         Date:  June 12, 2001
      ---------------------------                  --------------------------

                                       10<PAGE>   1
                                                                    EXHIBIT 10.4

                                  June 29, 2001

Colin McWay
Executive Vice President
Viasource Communications, Inc.
200 Broward Avenue, 21st Floor
Fort Lauderdale, Florida 33301

          AMENDMENT TO SERVICE AGREEMENT BETWEEN GATEWAY AND VIASOURCE

Dear Colin:

Gateway Companies, Inc. ("Gateway") and Viasource Communications, Inc.
("Viasource") are parties to an Amended and Restated Service Agreement dated as
of June 12, 2001 (the "Service Agreement"). Gateway and Viasource have agreed to
amend the Service Agreement on the terms set forth below. Unless otherwise
defined herein, all capitalized terms shall have the meanings given to them in
the Service Agreement.

For good and valuable consideration, Gateway and Viasource agree to amend the
Service Agreement to provide that:

                  (1) On June 29, 2001, Gateway will prepay $265,000 for
anticipated fees payable to Viasource pursuant to Section III(A) of the Service
Agreement and Exhibit D thereto. Any amounts so prepaid by Gateway shall be
credited and applied against invoices remitted by Viasource in the order in
which such invoices are remitted. Viasource will repay the advance in accordance
with the following schedule:

                  July 6, 2001              $20,000
                  July 13, 2001             $20,000
                  July 20, 2001             $30,000
                  July 27, 2001             $30,000
                  August 3, 2001            $30,000
                  August 10, 2001           $35,000
                  August 17, 2001           $35,000
                  August 24, 2001           $35,000
                  August 31, 2001           $30,000

                  (2) Notwithstanding the terms of Section III(B) of the Service
Agreement, commencing on June 29, 2001, Viasource will remit invoices to Gateway
on a weekly basis covering the Services provided by Viasource during the
preceding week until the earlier to occur of (i) September 21, 2001 (the date
that is twelve weeks from June 29, 2001) or (ii) the consummation by Viasource
of a sale of its stock with net proceeds to Viasource of at least $8,000,000.
All such invoices shall be due and payable within seven (7) days of receipt of
each invoice. During this time period, the provisions of Exhibit D to the
Service Agreement providing for adjustment of the Base Service Fee based on
customer satisfaction levels shall continue to apply, and Viasource will invoice
or credit Gateway on a monthly basis, as appropriate, to reflect customer
satisfaction levels achieved during the prior month in which Services were
performed.

                  (3) The third sentence of Section I(A) of the Service
Agreement is hereby amended and restated to read as follows (with the remainder
of Section I(A) remaining unchanged and in full force and effect):

        "Viasource will provide services in the areas described in the Original
        Agreement and will be capable of providing the Services in the
        geographic areas described on Exhibit C within the time specified
        therein after written notice from Gateway as specified in Exhibit C."

                                       1
<PAGE>   2

                  (4) On June 29, 2001, Viasource will issue a warrant to
purchase up to 475,000 shares of its common stock to Gateway, with vesting
taking place on the following terms:

         (i)      125,000 shares will vest on June 29, 2001;

         (ii)     Up to an additional 150,000 shares may vest upon the issuance
                  of a press release announcing a national installation program
                  for Gateway PCs as follows:

                  (a)      150,000 shares will vest if the press release is
                           issued by July 6, 2001 during the term of the Service
                           Agreement;

                  (b)      125,000 shares will vest if the press release is
                           issued after July 6,2001 but by July 29, 2001 during
                           the term of the Service Agreement;

                  (c)      100,000 shares will vest if the press release is
                           issued after July 29,2001 but by August 13, 2001
                           during the term of the Service Agreement; and

                  (d)      75,000 shares will vest if the press release is
                           issued after August 13, 2001 during the term of the
                           Service Agreement;

         (iii)    An additional 50,000 shares will vest on each of June 29, 2002
                  and June 29, 2003; (iv) An additional 25,000 shares will vest
                  when Viasource initiates a pilot project for Gateway's high
                  speed/broadband Internet services for consumers;

         (v)      An additional 25,000 shares will vest when Viasource initiates
                  a pilot project for Gateway's home networking services;

         (vi)     An additional 25,000 shares will vest upon the date when
                  Gateway launches a national marketing campaign offering
                  installation and orientation services for purchasers of PCs;
                  and

         (vii)    An additional 25,000 shares will vest upon the roll-out of
                  Gates III and IV pursuant to the Service Agreement.

In the event that Viasource conducts at least 100,000 installation events under
the Service Agreement during either (1) July 1, 2001 to December 31, 2002 or (2)
July 1, 2002 to December 31, 2003, then all warrants shall immediately vest
(regardless of the vesting schedule set forth in (i)-(vii) above. The exercise
price for the shares set forth in (i) above will be $1.00 per share, as adjusted
to reflect stock splits, recapitalizations and the like; provided, however, that
the exercise price shall be reduced to the closing price of Viasource's common
stock on June 28, 2001 in the event that the average closing prices of
Viasource's common stock on NASDAQ for the ten calendar days prior December 29,
2001 equals an amount less than $1.00 per share, in each case as adjusted to
reflect stock splits, recapitalizations and the like. The exercise price for the
shares set forth in (ii) - (vii) above will be the lesser of $1.00 per share or
a 10% discount to the average closing prices of Viasource's common stock on
NASDAQ for the ten calendar days prior to each date on which the shares vest and
become exerciseable, in each case as adjusted to reflect stock splits,
recapitalizations and the like. The vesting of the warrants will be subject to
the condition that the Service Agreement is in full force and effect (except due
to action by Viasource other than for cause of Gateway) and Gateway is not in
material breach thereof on the date of vesting, subject to applicable cure
periods. In the event that any of the shares set forth in (ii) - (vii) above
fail to vest as a result of a material breach of the Service Agreement by
Viasource as of the date of applicable vesting (subject to applicable cure
periods), then any such shares shall immediately vest and become exerciseable.
The warrants will terminate and cease to be exerciseable on the earlier of (a)
the fifth anniversary of the date of issuance or (b) in the event the the
Service Agreement is terminated prior to the end of its term, the date that is
90 days after the date of termination of the Service Agreement. Viasource will
file a Form S-3 Registration Statement with the Securities and Exchange
Commission ("SEC") covering the shares of common stock underlying the warrants
within 15 days after the date that Viasource becomes eligible to file a
registration statement with the SEC on Form S-3 (or, if earlier, within 30 days
after the date that Viasource issues stock with net proceeds to the Company of
at least $8,000,000 if Viasource is then eligible to file a registration
statement on Form S-3), and will use its commercially reasonable best efforts to
have such registration statement declared effective as soon as

                                       2
<PAGE>   3

reasonably practicable. Viasource will also have the shares of common stock
underlying the warrants approved for listing on NASDAQ as soon as reasonably
practicable, but in any event within 60 days of issuance of the warrants. For
the first six months following issuance of the warrant, Gateway agrees not to
sell or transfer more than 10,000 shares of the common stock underlying the
warrants on any calendar day. The warrants shall be in the form attached hereto
as Annex A.

                  (5) Except as modified herein, all other terms of the Service
Agreement shall remain in full force and effect. Please sign two copies of this
letter agreement where indicated below, and fax and mail one executed original
to my attention.

                                       Gateway Companies, Inc.

                                       By:  /s/ Tom Reedy
                                           -------------------------------------
                                             Name: Tom Reedy
                                             Title: Vice President and Treasurer

                                       Viasource Communications, Inc.

                                       By:  /s/ Craig A. Russey
                                           -------------------------------------
                                              Name: Craig A. Russey
                                              Title: President and CEO

                                       3

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