Document:

AMENDMENTS TO SERVICES AGREEMENT

Exhibit 10.2 
 
(Certain confidential portions of this Exhibit have been omitted, as indicated by a { * } in the text, and filed with the
Commission.) 
 
Amendment #5 to Service Agreement

 
Morgan Stanley Dean Witter & Co., a
corporation having a place of business at 2500 Lake Cook Road, Riverwoods, Illinois (“MSDW”), and International Business Machines Corporation (“IBM”), through its IBM Global Services division, having its headquarters at Route
100, Somers, New York 10589, agree that the following terms and conditions (the “Amendment”) amend and/or supplement the Services Agreement, dated July 1, 1999, between MSDW and IBM as previously amended (the “Agreement”). This
Amendment amends and/or supplements only the provision(s) of the Agreement expressly identified below. Unless expressly amended and/or supplemented herein, all terms defined in the Agreement shall have the same meaning in this Amendment. All terms
and conditions of the Agreement not otherwise expressly amended and/or supplemented herein remain unchanged and in full force and effect. 
 
The term of this Amendment will be effective as of January 1, 2002 (the “Amendment Effective Date”) and will run concurrently
with the Term of the Agreement. Termination provisions of the Agreement apply to this Amendment except as expressly provided herein. 
 
1.0 Amendment to Schedule C to the Agreement 
 
Pursuant to Schedule C to the Agreement, Section 10 – Technology Transfer, the Parties have agreed to certain adjustments, related to the transfer
from microfiche technology to the { * } using { * } and { * }. Microfiche services have been eliminated effective January 1, 2002 pursuant to the written agreement of the Parties (see proposal letter to MSDW’s { * }, dated February 13, 2002
which was subsequently accepted by MSDW). The following amendments are made to Schedule C: 
 
1.1 ASC Adjustment: 
 
In Section 4.2 of Schedule C, Table C-2, years 2002 through and including 2005 are hereby deleted and replaced with the following: 
 

	

	  Remaining Calendar Years of Term

	

	  	   	  2002
	   	  2003
	   	  2004
	   	  2005

	

	  ASC
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 
1.2 Baseline Removal:

 
In Attachment C-1 (IPSS Annual Baseline Volumes by
Individual Service Element) to Schedule C, Fiche C (copy) and Fiche O (original) baseline volumes are hereby deleted in their entirety. 
 
1.3 ARC/RRC Removal: 

 
In Attachment C-2 (IPSS
Services ARCs and RRCs) to Schedule C, ARC and RRC rates for Fiche C (copy) and Fiche O (original) are hereby deleted in their entirety in all tiers. 
 
2.0 General 
 
In the event of any inconsistency between the terms of the Agreement and the terms of this Amendment, the terms of this Amendment shall
apply. 
 
THE PARTIES ACKNOWLEDGE THAT THEY
HAVE READ THIS AMENDMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. FURTHER, THE PARTIES AGREE THAT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES RELATING TO THIS SUBJECT SHALL CONSIST OF 1) THE
AMENDMENT AND 2) THE AGREEMENT DATED JULY 1, 1999, AS AMENDED AND RESTATED. THIS STATEMENT OF THE AMENDMENT SUPERSEDES ALL PROPOSALS OR OTHER PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ALL OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT
MATTER DESCRIBED IN THIS AMENDMENT. 
 

	  Accepted by:
	  	  Accepted by:

	  International Business Machines Corporation
	  	  Morgan Stanley Dean Witter & Co.

	  	  	  
	  	  	  
	  By:/s/    MICHAEL L.
GOING
	  	  By:    /S/    DIANE
OFFEREINS

	
                Authorized Signature
	  	
                 Authorized Signature

	  	  	  
	  	  	  

(Certain confidential portions of this Exhibit have been omitted, as indicated by a { * } in the text, and
filed with the Commission.) 
 
Amendment #7 to Service Agreement

 
Morgan Stanley (f/k/a Morgan Stanley Dean
Witter & Co.), a corporation having a place of business at 2500 Lake Cook Road, Riverwoods, Illinois (“MS”), and International Business Machines Corporation (“IBM”), through its IBM Global Services division, having its
headquarters at Route 100, Somers, New York 10589, agree that the following terms and conditions (the “Amendment”) amend and/or supplement the Services Agreement, dated July 1, 1999, between MS and IBM as previously amended (the
“Agreement”). This Amendment amends and/or supplements only the provision(s) of the Agreement expressly identified below. Unless expressly amended and/or supplemented herein, all terms defined in the Agreement shall have the same meaning
in this Amendment. All terms and conditions of the Agreement not otherwise expressly amended and/or supplemented herein remain unchanged and in full force and effect. 
 
The term of this Amendment will be effective as of June 1, 2002 (the “Amendment Effective Date”)
except as expressly provided herein, and will run concurrently with the Term of the Agreement. Termination provisions of the Agreement apply to this Amendment except as expressly provided herein. 
 
1.0 Amendment to Schedule C to the Agreement 
 
The following amendments are made to Schedule C: 
 
1.1 Discounted STEDI Charges 
 
The Parties have agreed to add to Schedule C rates for certain Information
Exchange Peer Systems (IEPS), formerly known as and commonly referred to as Sears Technology Electronic Data Interchange (STEDI) transactions. These rates were previously made available through SSA DWD 19 – { * } STEDI Pricing for Morgan
Stanley, Dean Witter, Discover & Co., which became effective January 1, 1997 and expired June 30, 2002 (the “SSA”). Rates for 1) Non-SENDEN Dataset Input into STEDI, and 2) STEDI Outbound to CICS will be charged under tariff code { * }
at the rate set forth in Exhibit 1 to this Amendment. Attachment C-3 (Data Network Services ISEs, Resource Units and Resource Unit Pricing) to Schedule C is hereby deleted in its entirety and is replaced with Exhibit 1 to this Amendment. Exhibit 1
is incorporated herein by reference. This change shall be deemed effective as of July 1, 2002. 
 
1.2 Annual Transaction Routing Reconciliation 
 
Pursuant to that written and executed memo dated March 20, 2000 from { * } to { * }, re: Schedule C: Transaction Charging, the following annual transaction routing reconciliation provision is added
following the existing paragraph in Section 5 (Data Network Services Pricing Methodology) of Schedule C. This change shall be deemed effective as of July 1, 1999. 
 
Attachment C-3 (Data Network Services ISEs, Resource Units and Resource Unit Pricing) contains Transaction
Pricing Tables 1 through 7, which represent 

possible tiers for pricing based on the aggregate number of transactions processed during a calendar year. IBM and MSDW intend to base
monthly billing on a single Transaction Pricing Table (the “Anticipated Pricing Table”) determined mutually on or before { * } for the coming calendar year. The Anticipated Pricing Table shall be agreed to by the Parties and shall be based
on all available data regarding anticipated usage for the coming year. In the event the Parties cannot agree on the Anticipated Pricing Table, the Actual Pricing Table (defined below) for the prior year shall be used. 
 
On or before { * }, IBM shall determine based on actual
transaction resource usage for the prior calendar year, the appropriate Transaction Pricing Table for that year (the “Actual Pricing Table”). In the event the Actual Pricing Table is different from the Anticipated Pricing Table, IBM shall
calculate an adjustment in accordance with the provisions set forth in the appropriate Transaction Pricing Table (1 through 7) based on actual usage for the prior calendar year and will reflect such adjustment on the next Data Network invoice
presented to MS. Any such adjustment amounts paid by Morgan Stanley shall be subject to { * }. 
 
In the event the Agreement is terminated or expires at any time other than the end of a full calendar year, the Actual Pricing Table for that partial year will be determined based on a comparison of 1)
actual transaction resources used during the period prior to the termination or expiration of the agreement, and 2) the Transaction Pricing Tables 1 – 7 in Attachment C-3, pro rated for the period of time IBM provided the Services.

 
1.3 Market Data PVC Rate Changes 
 
The Parties have agreed to certain changes in the Market Data PVC CIR rates
as described in that Letter Agreement for Ticker PVC Modifications dated March 14, 2002 (the “Letter Agreement”). The changes include { * } and the addition of rates for CIRs not previously included in Schedule C. The agreed upon rates are
set forth in Exhibit 1 to this Amendment. These changes shall be deemed effective as of June 1, 2002. 

 
2.0 General

 
THE PARTIES ACKNOWLEDGE THAT THEY HAVE
READ THIS AMENDMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. 
 

	  Accepted by:
	  	  Accepted by:

	  International Business Machines Corporation
	  	  Morgan Stanley

	  	  	  
	  	  	  
	  By: /s/    ROBERT D.
ILES
	  	  By: /s/    STEVEN C. VAN
WYK

	
                 Authorized Signature
	  	
                 Authorized Signature

	  	  	  
	  	  	  

 

	

	  Exhibit 1 to Amendment 7 ATTACHMENT C-3
  Data Network Services ISEs, Resource Units and Resource Unit Pricing
  Version: 12/17/2002
   

	  All ISEs marked with a “*” charged on a non-calendar monthly
basis.

	

	  SNA Dedicated Data Network Access, Installation and Deinstallation
Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  Installation of circuit less than or equal to 56kbs
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of circuit greater than 56kbs
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation for 56 MDS and 56/14 SNA
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Expedited Installation surcharge
	   	  expedited installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of SNBU 2 Wire or SNBU 4 Wire option
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  De-installation of circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  9.6kbs circuit*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  14.4kbs circuit*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  19.2kbs circuit*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  56 kbs circuit*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SNBU 2 Wire option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SNBU 4 Wire option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SNI Gateway option (for circuits less than 56 kbs)*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SNI Gateway option (for circuits equal to or greater than 56 kbs)*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  TCAM usage*
	   	  monthly per copy
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  FIG or MIG platform*
	   	  monthly usage per platform
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  ICN Platform*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Physical Unit (PU) usage (standard configurations of 15 LUs to 1 PU)*
	   	  monthly usage per PU
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Large Physical Unit (PU) usage (configurations of greater than 15 LUs to 1 PU)*
	   	  monthly usage per PU
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  High-Volume Site 1, 2  (Discover—{ * } )
	   	  monthly usage per
 
High-Volume Site
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  High-Volume Site 1, 2  (Discover—{ * } )
	   	  monthly usage per
 
High-Volume Site
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  High-Volume Site 1, 2  (Discover—{ * } )
	   	  monthly usage per
 
High-Volume Site
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  High-Volume Site 1, 2  (Discover—{ * })
	   	  monthly usage per
 
High-Volume Site
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  High-Volume Site 1  (Novus Financial)
	   	  monthly usage per
 
High-Volume Site
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	

	  SNA Dedicated Data Network Access, Installation and Deinstallation
Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  High-Volume Sites 1 
  (PCG)
	   	  monthly usage for the
  High-Volume Sites
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	   1  Charges based upon configurations existing as of the Effective Date.
	   	  	   	  	   	  	   	  
	

	   2  Charges for 1999 are effective for July and August, 1999. Thereafter, monthly charges are described in SSA NOV22.

	

	

	  MPN Dedicated Data Network Access, Installation and Deinstallation
Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  Installation of 56kbs circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of circuit greater than 56kbs
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Conversion of circuit from 56kbs capacity to higher capacity or vice-versa
	   	  conversion per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Conversion of circuit from or to capacity other than 56kbs
	   	  conversion per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  56kbs circuit using Cisco 2502 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128kbs circuit using Cisco 2502 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128kbs circuit using Cisco 4000m routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128kbs circuit using Cisco 4500 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128kbs circuit using Cisco 7010 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128kbs circuit using Cisco 7000 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256kbs circuit using Cisco 2502 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256kbs circuit using Cisco 4000m routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256kbs circuit using Cisco 4500 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256kbs circuit using Cisco 7010 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256kbs circuit using Cisco 7000 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512kbs circuit using Cisco 2502 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512kbs circuit using Cisco 4000m routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512kbs circuit using Cisco 4500 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512kbs circuit using Cisco 7010 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512kbs circuit using Cisco 7000 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  DS-1 circuit using Cisco 2502 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  DS-1 circuit using Cisco 4000m routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  DS-1 circuit using Cisco 4500 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  DS-1 circuit using Cisco 7010 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  DS-11 circuit using Cisco 7000 routers*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  56kbs circuit access option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of 56kbs capacity circuit access option
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128kbs capacity circuit access option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256kbs capacity circuit access option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  MPN Dedicated Data Network Access, Installation and Deinstallation
Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  512kbs capacity circuit access option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  DS-1 capacity circuit access option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of circuit greater than 56kbs capacity access option
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Netbios per config option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SNA per config option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  IPX per config option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SDLC/Serial Port option *
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Token ring Port option*
	   	  monthly usage per circuit
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of SNDM Software
	   	  Per copy or license
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	

	  Frame-Relay Dedicated Data Network Access
Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  Installation of 56kbs circuit Managed Access Connection Install
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of 128kbs circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of 256kbs circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of 384kbs circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of 512kbs circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of 768kbs circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of 1544kbs circuit
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Installation of PVC
	   	  installation per circuit
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  56kbs Managed Access Connection*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128kbs Managed Access Connection*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256kbs Managed Access Connection*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  384kbs Managed Access Connection*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512kbs Managed Access Connection*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  768kbs Managed Access Connection*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  1544kbs Managed Access Connection*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  IP Protocol*
	   	  Managed Access
 
Connection per month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SNA Protocol*
	   	  Managed Access
 
Connection per month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  IPX Protocol*
	   	  Managed Access
 
Connection per month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  4 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  8 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  16 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  32 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  48 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  64 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  128 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  192 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  256 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  320 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  384 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	

	  Frame-Relay Dedicated Data Network Access
Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  448 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  576 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  640 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  704 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  768 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  832 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  896 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  960 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  1024 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  1544 kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 64kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 128kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 192kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 256kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 320kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 384kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 448kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 512kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 576kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 640kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 704kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 768kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 832kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	

	  Frame-Relay Dedicated Data Network Access
Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  Market Data PVC 896kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 960kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Market Data PVC 1024kbs Committed Information Rate*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	

	  Switched Data Network Access Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  EDI Bisynchronous connectivity
	   	  minute of connectivity
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  EDI connectivity
	   	  minute of connectivity
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  EDI Asynchronous connectivity
	   	  minute of connectivity
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Asynchronous local dial-up per session via IBM Passport (8:00 a.m. through 8:00 p.m. local time) 1 
	   	  hour of connectivity
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Asynchronous local dial-up per session via IBM Passport (8:00 p.m. through 8:00 a.m. local time) 1 
	   	  hour of connectivity
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Asynchronous 800-number dial-up surcharge per session via IBM Passport (8:00 a.m. through 8:00 p.m. local time)
1 
	   	  hour of connectivity
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Asynchronous 800-number dial-up surcharge per session via IBM Passport (8:00 p.m. through 8:00 a.m. local time)
1 
	   	  hour of connectivity
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SENDENSW SENDEN connect
	   	  minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SENDENBT SENDEN usage
	   	  per Kilocharacters
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MB Measured Business Line*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  FFO Fixed Function Terminal*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	   1  Usage for such ISEs shall be billed in { * } increments, with { * } minimum usage per session.
	   	  
	

 

	

	  Managed Access Connection Surcharges

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  256 kbs port speed*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  384 kbs port speed*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  512 kbs port speed*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  640 kbs port speed*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  768 kbs port speed*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  1024 kbs port speed*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  1544 kbs port speed*
	   	  site month
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  EDI Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  EDI20025 Standard Mailbox Installation
	   	  installation per mailbox
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  STEDI10 Bulk Store and Forward Installation
	   	  one-time charge
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  EDIINS add mailboxes
	   	  installation per mailbox
  (one-time charge)
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SMBX Mailbox
	   	  monthly usage per mailbox
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  STEDI2 Special Mailbox
	   	  monthly usage per mailbox
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  STEDI1 Special Mailbox
	   	  monthly usage per mailbox
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PROCEDI usage
	   	  per Kilocharacter
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PROCEML, SF3044 usage—SENDEN dataset input to STEDI. STEDI outbound non-CICS traffic. dial/leased line traffic into
STEDI
	   	  per Kilocharacter
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SF3043 usage—STEDI Outbound to CICS region and Non-SENDEN input to STEDI
	   	  per Kilocharacter
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Bridge Charges

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  Monthly bridge charge—Phoenix 16*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Monthly bridge charge—Hilliard 7*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Monthly bridge charge—Scottsdale 6*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  Monthly bridge to Sandy Utah 2*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Transaction Pricing—Table 1

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  If the aggregate number of transactions (not including MT minutes) processed during a calendar year under
the Agreement or Previous Agreement is less than { * }, then the following charges set forth in this Table 1 shall apply to all such transactions; provided, however, that:
   

	  (a) in no event shall the aggregate charges for such transactions exceed an amount equal to
the sum of (i) the aggregate charges that would result if the charges for such transactions were calculated using the applicable pricing set forth in “Transaction Pricing—Table 2” below (including application of subsection (b) of the
proviso), and (ii an amount equal to the product of (A) the applicable BTC11 charge in “Transaction Pricing—Table 2” below, and (B) the difference between { * } and the aggregate number of transactions processed during such calendar
year; and
   

	  (b) for the aggregate number of transactions (not including MT minutes) processed during
1999 under the Previous Agreement or the Agreement, the applicable charges shall be calculated as (i) the charges resulting from multiplying each of the rate tier levels set forth in the Previous Agreement (e.g., { * } transactions, { * }
transactions, { * } transactions, etc.) by { * }, and applying the actual aggregate number of transactions (not including MT minutes) processed before the Effective Date during 1999 to such modified rate tier levels, plus (ii) the charges resulting
from multiplying each of the Transaction Pricing rate tier levels set forth in Transaction Pricing—Tables 1 through 7 of this Attachment C-3 (e.g., { * } transactions, { * } transactions, { * } transactions, etc.) by { * } and applying the
actual aggregate number of transactions (not including MT minutes) processed on or after the Effective Date during 1999 to such modified rate tier levels.
   

	  For the purposes of Subsection (b) of this Table, the aggregate number of transactions (not including MT
minutes) processed before the Effective Date during 1999 shall include those transactions processed during such time for SPS.
   

	

	  BTC
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC3
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC4
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC5A
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC11
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT1
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT2
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT3
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Transaction Pricing—Table 2

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  If the aggregate number of transactions (not including MT minutes) processed during a calendar year under
the Agreement or Previous Agreement is equal to or greater than { * } but less than { * }, then the following charges set forth in this Table 2 shall apply to all such transactions; provided, however, that:
   

	  (a) in no event shall the aggregate charges for such transactions exceed an amount equal to
the sum of (i) the aggregate charges that would result if the charges for such transactions were calculated using the applicable pricing set forth in “Transaction Pricing—Table 3” below (including application of Subsection (b) of the
proviso), and (ii) an amount equal to the product of (A) the applicable BTC11 charge in “Transaction Pricing—Table 3” below, and (B) the difference between { * } and the aggregate number of transactions processed during such calendar
year; and
   

	  (b) for the aggregate number of transactions (not including MT minutes) processed during
1999 under the Previous Agreement or the Agreement, the applicable charges shall be calculated as (i) the charges resulting from multiplying each of the rate tier levels set forth in the Previous Agreement (e.g., { * } transactions, { * }
transactions, { * } transactions, etc.) by { * }, and applying the actual aggregate number of transactions (not including MT minutes) processed before the Effective Date during 1999 to such modified rate tier levels, plus (ii) the charges resulting
from multiplying each of the Transaction Pricing rate tier levels set forth in Transaction Pricing—Tables 1 through 7 of this Attachment C-3 (e.g., { * } transactions, { * } transactions, { * } transactions, etc.) by { * } and applying the
actual aggregate number of transactions (not including MT minutes) processed on or after the Effective Date during 1999 to such modified rate tier levels.
   

	  For the purposes of Subsection (b) of this Table, the aggregate number of transactions (not including MT
minutes) processed before the Effective Date during 1999 shall include those transactions processed during such time for SPS.
   

	

	  BTC
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC3
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC4
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC5A
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC11
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT1
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT2
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT3
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Transaction Pricing—Table 3

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  If the aggregate number of transactions (not including MT minutes) processed during a calendar year under
the Agreement or Previous Agreement is equal to or greater than { * } but less than { * }, then the following charges set forth in this Table 3 shall apply to all such transactions; provided, however, that:
   

	  (a) in no event shall the aggregate charges for such transactions exceed an amount equal to
the sum of (i) the aggregate charges that would result if the charges for such transactions were calculated using the applicable pricing set forth in “Transaction Pricing—Table 4” below (including application of Subsection (b) of the
proviso), and (ii) an amount equal to the product of (A) the applicable BTC11 charge in “Transaction Pricing—Table 4” below, and (B) the difference between { * } and the aggregate number of transactions processed during such calendar
year; and
   

	  (b) for the aggregate number of transactions (not including MT minutes) processed during
1999 under the Previous Agreement or the Agreement, the applicable charges shall be calculated as (i) the charges resulting from multiplying each of the rate tier levels set forth in the Previous Agreement (e.g., { * } transactions, { * }
transactions, { * } transactions, etc.) by { * }, and applying the actual aggregate number of transactions (not including MT minutes) processed before the Effective Date during 1999 to such modified rate tier levels, plus (ii) the charges resulting
from multiplying each of the Transaction Pricing rate tier levels set forth in Transaction Pricing—Tables 1 through 7 of this Attachment C-3 (e.g., { * } transactions, { * } transactions, { * } transactions, etc.) by { * } and applying the
actual aggregate number of transactions (not including MT minutes) processed on or after the Effective Date during 1999 to such modified rate tier levels.
   

	  For the purposes of Subsection (b) of this Table, the aggregate number of transactions (not including MT
minutes) processed before the Effective Date during 1999 shall include those transactions processed during such time for SPS.
   

	

	  BTC
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC3
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC4
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC5A
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC11
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT1
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT2
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT3
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Transaction Pricing—Table 4

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  If the aggregate number of transactions (not including MT minutes) processed during a calendar year under
the Agreement or Previous Agreement is equal to or greater than { * } but less than { * }, then the following charges set forth in this Table 4 shall apply to all such transactions; provided, however, that:
   

	  (a) in no event shall the aggregate charges for such transactions exceed an amount equal to
the sum of (i) the aggregate charges that would result if the charges for such transactions were calculated using the applicable pricing set forth in “Transaction Pricing—Table 5” below (including application of Subsection (b) of the
proviso), and (ii) an amount equal to the product of (A) the applicable BTC11 charge in “Transaction Pricing—Table 5” below, and (B) the difference between { * } and the aggregate number of transactions processed during such calendar
year; and
   

	  (b) for the aggregate number of transactions (not including MT minutes) processed during
1999 under the Previous Agreement or the Agreement, the applicable charges shall be calculated as (i) the charges resulting from multiplying each of the rate tier levels set forth in the Previous Agreement (e.g., { * } transactions, { * }
transactions, { * } transactions, etc.) by { * }, and applying the actual aggregate number of transactions (not including MT minutes) processed before the Effective Date during 1999 to such modified rate tier levels, plus (ii) the charges resulting
from multiplying each of the Transaction Pricing rate tier levels set forth in Transaction Pricing—Tables 1 through 7 of this Attachment C-3 (e.g., { * } transactions, { * } transactions, { * } transactions, etc.) by { * } and applying the
actual aggregate number of transactions (not including MT minutes) processed on or after the Effective Date during 1999 to such modified rate tier levels.
   

	  For the purposes of Subsection (b) of this Table, the aggregate number of transactions (not including MT
minutes) processed before the Effective Date during 1999 shall include those transactions processed during such time for SPS.
   

	

	  BTC
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC3
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC4
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC5A
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC11
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT1
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT2
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT3
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Transaction Pricing—Table 5

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  If the aggregate number of transactions (not including MT minutes) processed during a calendar year under
the Agreement or Previous Agreement is equal to or greater than { * } but less than { * }, then the following charges set forth in this Table 5 shall apply to all such transactions; provided, however, that:
   

	  (a) in no event shall the aggregate charges for such transactions exceed an amount equal to
the sum of (i) the aggregate charges that would result if the charges for such transactions were calculated using the applicable pricing set forth in “Transaction Pricing—Table 6” below (including application of Subsection (b) of the
proviso), and (ii) an amount equal to the product of (A) the applicable BTC11 charge in “Transaction Pricing—Table 6” below, and (B) the difference between { * } and the aggregate number of transactions processed during such calendar
year; and
   

	  (b) for the aggregate number of transactions (not including MT minutes) processed during
1999 under the Previous Agreement or the Agreement, the applicable charges shall be calculated as (i) the charges resulting from multiplying each of the rate tier levels set forth in the Previous Agreement (e.g., { * } transactions, { * }
transactions, { * } transactions, etc.) by { * }, and applying the actual aggregate number of transactions (not including MT minutes) processed before the Effective Date during 1999 to such modified rate tier levels, plus (ii) the charges resulting
from multiplying each of the Transaction Pricing rate tier levels set forth in Transaction Pricing—Tables 1 through 7 of this Attachment C-3 (e.g., { * } transactions, { * } transactions, { * } transactions, etc.) by { * } and applying the
actual aggregate number of transactions (not including MT minutes) processed on or after the Effective Date during 1999 to such modified rate tier levels.
   

	  For the purposes of Subsection (b) of this Table, the aggregate number of transactions (not including MT
minutes) processed before the Effective Date during 1999 shall include those transactions processed during such time for SPS.
   

	

	  BTC
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC3
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC4
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC5A
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC11
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT1
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT2
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT3
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Transaction Pricing—Table 6

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  If the aggregate number of transactions (not including MT minutes) processed during a calendar year under
the Agreement or Previous Agreement is equal to or greater than { * } but less than { * }, then the following charges set forth in this Table 6 shall apply to all such transactions; provided, however, that:
   

	  (a) in no event shall the aggregate charges for such transactions exceed an amount equal to
the sum of (i) the aggregate charges that would result if the charges for such transactions were calculated using the applicable pricing set forth in “Transaction Pricing—Table 7” below (including application of Subsection (b) of the
proviso), and (ii) an amount equal to the product of (A) the applicable BTC11 charge in “Transaction Pricing—Table 7” below, and (B) the difference between { * } and the aggregate number of transactions processed during such calendar
year; and
   

	  (b) for the aggregate number of transactions (not including MT minutes) processed during
1999 under the Previous Agreement or the Agreement, the applicable charges shall be calculated as (i) the charges resulting from multiplying each of the rate tier levels set forth in the Previous Agreement (e.g., { * } transactions, { * }
transactions, { * } transactions, etc.) by { * }, and applying the actual aggregate number of transactions (not including MT minutes) processed before the Effective Date during 1999 to such modified rate tier levels, plus (ii) the charges resulting
from multiplying each of the Transaction Pricing rate tier levels set forth in Transaction Pricing—Tables 1 through 7 of this Attachment C-3 (e.g., { * } transactions, { * } transactions, { * } transactions, etc.) by { * } and applying the
actual aggregate number of transactions (not including MT minutes) processed on or after the Effective Date during 1999 to such modified rate tier levels.
   

	  For the purposes of Subsection (b) of this Table, the aggregate number of transactions (not including MT
minutes) processed before the Effective Date during 1999 shall include those transactions processed during such time for SPS.
   

	

	  BTC
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC3
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC4
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC5A
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC11
	   	  per trans.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT1
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT2
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT3
	   	  per min.
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Transaction Pricing – Table 7

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  If the aggregate number of transactions (not including MT minutes) processed during a calendar year under
the Agreement or Previous Agreement is equal to or greater than { * }, then the following charges shall apply to all such transactions; provided, however, that for the aggregate number of transactions (not including MT minutes) processed during 1999
under the Previous Agreement or the Agreement, the applicable charges shall be calculated as (a) the charges resulting from multiplying each of the rate tier levels set forth in the Previous Agreement (e.g., { * } transactions, { * } transactions, {
* } transactions, etc.) by { * }, and applying the actual aggregate number of transactions (not including MT minutes) processed before the Effective Date during 1999 to such modified rate tier levels, plus (ii) the charges resulting from multiplying
each of the Transaction Pricing rate tier levels set forth in Transaction Pricing—Tables 1 through 7 of this Attachment C-3 (e.g., { * } transactions, { * } transactions, { * } transactions, etc.) by { * } and applying the actual aggregate
number of transactions (not including MT minutes) processed on or after the Effective Date during 1999 to such modified rate tier levels. For the purposes of this Table, the aggregate number of transactions (not including MT minutes) processed
before the Effective Date during 1999 shall include those transactions processed during such time for SPS.
   

	

	  BTC
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC3
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC4
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC5A
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC11
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT1
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT2
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MT3
	   	  per minute
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

 

	

	  Miscellaneous Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  SIM Inside Move Install (per drop)
	   	  one-time charge
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SMG MIG/ICN Hardware platform install
	   	  one-time charge
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SPG Lan Card for 3174 or PC Install
	   	  one-time charge
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  STR token ring attachment install
	   	  one-time charge
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  USRBINST US Robitics Modem install
	   	  one-time charge
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  FOC Field Office Controllers*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  GDDM IBM GDDM Software License
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  HPA Remote Print Config. A*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PP1 token ring LAN
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PP2 PC LAN
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PP3 Token Ring LAN PC3270 V3
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PP7 SDLC PC3270 V3
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PP8 PC3270 V1
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PP9 3270 COAX PC3270 V1
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPB PC3270 V1
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPC 3270 WSP
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPD PSPC
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPE NSA Only
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPF NSA and SDLC
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPH LAN/PC hdwr tr adapter fam/2
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPI LAN/PC hdwr tr adapter 16/4MB
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPK LAN/PC hdwr tr adapter 16/4MB fam/1
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPM LAN/PC hdwr MLTPRTCOL fam/2
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPN LAN/PC hdwr 3270 COAX fam/2
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPO LAN/PC hdwr 3270 COAX fam/1
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPP LAN/PC sftw LAN support PRGM 1.1
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPQ LAN/PC sftw PC LAN PRGM 1.3
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPR LAN/PC sftw 3270 Emulation V3
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PPT LAN/PC sftw OS/2 EE 1.1
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  SFTWR Software (per license)
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  TRB Token Ring Bridge Config A*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  TRBC Token Ring Bridge Config B*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  USRMOD US Robotics Modem*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  VTAMSM Small VTAM access method*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WCAUF FIBER CAU
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

 

	

	  Miscellaneous Services

	

	  	   	  	   	  Charge per Resource Unit (by calendar year)

	  ISE
	   	  Resource Unit
	   	  Jan—Jun 2001
	   	  July—Dec 2001
	   	  Jan—May 2002
	   	  June—Dec 2002
	   	  2003
	   	  2004
	   	  2005

	

	  HPB Remote Print System Config B*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  HVPORT 3174 Port charge*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  INF Informer 213 terminals
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  LCG Lan controllers gateway config A*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  LCGC Lan controllers gateway config B*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  LMPC LAN Manager PC Hardware
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  LTWABWS LAN to LAN wide area bridge*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MB Dial up drop with MB line*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MOD OFFNET MODEM config A*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  MOD1 Offnet Modem config B*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PR2 Dot Matrix 4224/201 Printer*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PR3 Dot matrix 4224/202 Printer*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PR4 Dot Matrix 3268/002 Printer*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PR5 Laser 3812/002 Printer*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  PR6 3816/01s Page Printer*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  TBA Toshiba Portable PC
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WCAUC Copper CAU
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WLAM LAM—LOBE Access Module
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WS1 Workstation 1*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WS2 Workstation 2*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WS3 Workstation 3*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WS4 Workstation 4*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WS5 Workstation 5*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WS6 Workstation 6*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WSS Workstation on 9371*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  WSSNBU SNBU for workstations*
	   	  monthly
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  BTC7 (LIG Warning Bulletins)
	   	  per transaction
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

	  TELEV Teleview
	   	  per Kbytes
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }
	   	  { * }

	

(Certain confidential portions of this Exhibit have been omitted, as indicated by a { * } in the text, and
filed with the Commission.) 
 
Amendment #8 to Service Agreement

 
Morgan Stanley (f/k/a Morgan Stanley Dean
Witter & Co.), a corporation having a place of business at 2500 Lake Cook Road, Riverwoods, Illinois (“MS”), and International Business Machines Corporation (“IBM”), through its IBM Global Services division, having its
headquarters at Route 100, Somers, New York 10589, agree that the following terms and conditions (the “Amendment”) amend and/or supplement the Services Agreement, dated July 1, 1999, between MSDW and IBM as previously amended (the
“Agreement”). This Amendment amends and/or supplements only the provision(s) of the Agreement expressly identified below. Unless expressly amended and/or supplemented herein, all terms defined in the Agreement shall have the same meaning
in this Amendment. All terms and conditions of the Agreement not otherwise expressly amended and/or supplemented herein remain unchanged and in full force and effect. 
 
The term of this Amendment will be effective as of September 1, 2002 (the “Amendment Effective
Date”) except as expressly provided herein, and will run concurrently with the Term of the Agreement. Termination provisions of the Agreement apply to this Amendment except as expressly provided herein. 
 
1.0 Amendment to Schedule C to the Agreement 
 
The following amendments are made to Schedule C: 
 
1.3 { * } Normalization 
 
The Parties have agreed to utilize a normalization factor for the { * }, as
defined herein. Effective September 1, 2002, Section 3 (Individual Service Elements and Resource Unit Definition), of Schedule C, Subsection 3.1 (c) (Tape Utilization ISEs) subpart (ii) (Tape Mounts) is hereby deleted in its entirety and replace
with the following: 
 
(c) Tape Utilization ISEs. 
 
(ii) Tape Mounts. One (1) Resource Unit for this ISE shall equal one (1)
scratch or specific tape mount provided manually, using automated tape mount handling or through large tape library systems, each in response to a mount request initiated by MS, except that any such scratch or specific tape mounted to an { * } shall
be normalized by multiplying each { * } by a factor of { * } so that a { * } represents { * }. Any { * } utilized to restore MS datasets where the restoration uses { * } or { * }, will not be subject to normalization as set forth herein.

 
2.0 General 
 
In the event of any inconsistency between the terms of the
Agreement and the terms of this Amendment, the terms of this Amendment shall apply. 
 
THE PARTIES ACKNOWLEDGE THAT THEY HAVE READ THIS AMENDMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. FURTHER, THE PARTIES AGREE THAT THE COMPLETE AND 

EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES RELATING TO THIS SUBJECT SHALL CONSIST OF 1) THE AMENDMENT AND 2) THE AGREEMENT
DATED JULY 1, 1999, AS AMENDED AND RESTATED. THIS STATEMENT OF THE AMENDMENT SUPERSEDES ALL PROPOSALS OR OTHER PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ALL OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER DESCRIBED IN THIS
AMENDMENT. 
 

	  Accepted by:
	  	  Accepted by:

	  International Business Machines Corporation
	  	  Morgan Stanley

	  	  	  
	  	  	  
	  By: /s/    ROBERT D.
ILES
	  	  By: /s/    DIANE OFFEREINS

	
                Authorized Signature
	  	
                  Authorized Signature

	  	  	  

 
(Certain confidential portions
of this Exhibit have been omitted, as indicated by a { * } in the text, and filed with the Commission.) 
 
Amendment #9 to Service Agreement 
 
Morgan Stanley (f/k/a Morgan Stanley Dean Witter & Co.), a corporation having a place of business at 2500 Lake Cook Road, Riverwoods, Illinois (“MS”), and International Business Machines
Corporation (“IBM”), through its IBM Global Services division, having its headquarters at Route 100, Somers, New York 10589, agree that the following terms and conditions (the “Amendment”) amend and/or supplement the Services
Agreement, dated July 1, 1999, between MSDW and IBM as previously amended (the “Agreement”). This Amendment amends and/or supplements only the provision(s) of the Agreement expressly identified below. Unless expressly amended and/or
supplemented herein, all terms defined in the Agreement shall have the same meaning in this Amendment. All terms and conditions of the Agreement not otherwise expressly amended and/or supplemented herein remain unchanged and in full force and
effect. 
 
The term of this Amendment will be
effective as of December 15, 2002 (the “Amendment Effective Date”), and will run concurrently with the Term of the Agreement. Termination provisions of the Agreement apply to this Amendment except as expressly provided herein.

 
1.0 Amendment to Section 22.3 of the Agreement

 
In the table under “In the Case of
MSDW,” delete the parenthetical { * } and replace it with { * }. 
 
2.0 General 
 
In the event
of any inconsistency between the terms of the Agreement and the terms of this Amendment, the terms of this Amendment shall apply. 
 
THE PARTIES ACKNOWLEDGE THAT THEY HAVE READ THIS AMENDMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

 

	  Accepted by:
	  	  Accepted by:

	  International Business Machines Corporation
	  	  Morgan Stanley

	  	  	  
	  	  	  
	  By:                              /S/   
 STEPHEN HART
	  	  By:                          /S/    STEVEN C.
VAN WYK

	
  Authorized Signature
	  	
  Authorized
SignatureAMENDMENT NO. 2 TO AMENDED & RESTATED TRUST AGRMT.

 
Exhibit 10.12

 
AMENDMENT NO. 2 
to the 
AMENDED AND RESTATED TRUST AGREEMENT 
by and between 
MORGAN STANLEY 
and 
STATE STREET BANK AND TRUST COMPANY 
 
This AMENDMENT NO. 2 (this “Amendment”), made as of
the 1st day of January 2003, amends the AMENDED AND RESTATED TRUST AGREEMENT, made as of the 30th day of November 2000, by and between MORGAN STANLEY, a Delaware corporation (the “Company”), and STATE STREET BANK
AND TRUST COMPANY, a Massachusetts trust company (in its individual capacity, “State Street” and, as trustee under the Agreement, the “Trustee”), as such Amended and Restated Trust Agreement was previously amended by Amendment
No. 1 thereto, made as of the 1st day of January 2002 (as so amended, the “Agreement”). 
 
Capitalized terms used in this Amendment without definition
have the meanings assigned thereto in the Agreement. 
 
NOW, THEREFORE, for good and valuable consideration, the parties do hereby agree to amend the Agreement as follows: 
 
1.    Swiss Portfolio and Swiss Participants.    The Company shall from time to time
identify to the Trustee Allocated Shares that correspond to stock units awarded under the Plan and which shall be deemed to constitute, and shall be referred to, as the “Swiss Portfolio.” The Company shall also from time to
time identify to the Trustee those Trust Beneficiaries who have been awarded stock units for which corresponding shares of Stock are held in the Swiss Portfolio. Such Trust Beneficiaries are referred to as “Swiss
Participants.” 
 
2    Voting.    Section 7(g) is amended in its entirety to read as follows: 
 
“(g) Until such time as the Company amends the Trust to provide otherwise, the Trustee shall have no discretion or authority to
vote Stock held in the Trust by the Trustee on any matter presented for a vote of the stockholders of the Company except in accordance with the provisions of this paragraph (g). The Trustee shall solicit instructions from each Trust Beneficiary who
is an active employee (an “Active Employee”) of the Company or any of its subsidiaries or affiliates or who has been awarded stock units for which corresponding shares of Stock are held in the DECAP Portfolio 

 

1 

(a “DECAP Participant”), as indicated by the Company, as to the manner in which the shares of Stock held in the Trust
corresponding to stock units awarded to such Trust Beneficiary under the Plans shall be voted, provided, however, that the Trustee shall not solicit such instructions from Swiss Participants. The Trustee shall follow any such
instructions that are timely received with respect to such shares of Stock. The Trustee shall vote or tender all Stock held in the Trust as to which no proper instructions are received (whether corresponding to stock units awarded to Active
Employees or not), including without limitation shares held in the Swiss Portfolio, in proportion to Stock for which proper instructions have been received from Active Employees, except that the Trustee shall not vote or tender any shares of
Stock held in the DECAP Portfolio as to which no proper instructions are received. 
 
The Trustee shall communicate or cause to be communicated to each Trust Beneficiary the provisions of this Agreement relating to the right of such Trust Beneficiary, while an Active Employee (other
than a Swiss Participant) or a DECAP Participant, to direct the Trustee with respect to the voting of shares of Stock corresponding to such Trust Beneficiary’s stock units. Such communication shall also discuss the consequences of an
instruction to abstain or withhold authority to vote and any failure to timely instruct the Trustee.” 
 
3.    Savings Clause.    Except as modified herein, the Agreement remains in full force and
effect. 
 
IN WITNESS WHEREOF, the Company and
State Street have executed this Amendment as of the date first above written. 
 
 

	  MORGAN STANLEY

	
	  By:
	  	  /S/    WILLIAM J. O’SHAUGHNESSY,
JR.

	  	  	  Title:    Assistant Secretary

 
 

	  STATE STREET BANK AND TRUST COMPANY

	
	  By:
	  	  /S/    CHRISTINE R. WALSH

	  	  	  Title:    Vice President

 

2

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00047-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00047-of-00352.parquet"}]]