Document:

Offer Letter with Mitchell Northcutt

 Exhibit 10.17 
 July 2, 2007 
 Mitch Northcutt 
 853 N. Wood
Street, #3 
 Chicago, IL 60622 
 Dear Mitch: 
 GlassHouse Technologies, Inc. (GlassHouse) is excited to make you this offer of employment resulting from the acquisition of RapidApp. This letter outlines your role,
your compensation and benefits, as well as the overall terms of employment. If required, GlassHouse will assist you in processing the necessary applications/petitions to receive the appropriate employment authorization from the U.S. Bureau of
Citizenship and Immigration Services (BCIS). In this situation, this offer is contingent upon approval of such work authorization from the BCIS. 
 Your
Role 
 We expect that your initial role with our company will be Vice President, Delivery reporting to Josh Klein, COO. The content of your role
may change over time based upon company needs, your capabilities, and your professional interests. You will start with GlassHouse immediately upon the close of the acquisition. 
 Compensation and Benefits 
 The following outlines the terms of our employment offer, which includes compensation in
the form of a base salary, performance bonus, equity programs, and a range of other benefits: 
  

	1.	Base salary: Your base salary will be $190,000 per annum, paid on a semi-monthly basis. Your salary will be reviewed on or about your employment anniversary and
approximately each year thereafter. Annually, GlassHouse reviews its compensation programs against the external market and internal parity. Salary adjustments are based on a combination of company performance and individual growth.

  

	2.	Earn out: You will also have an earn out, the terms of which will be detailed in the acquisition documents. 

  

	3.	Business Expenses: During your employment with GlassHouse, the Company will reimburse you for reasonable business expenses in accordance with the Company’s policies.

  

	4.	Company benefits programs: Benefits programs will transition from the current RapidApp plans to the GlassHouse plans as it makes sense for the employees and the business. As
these transitions take place, you will be eligible to participate in a number of different benefits programs offered by the Company, which currently include a range of training, health care, family insurance, and retirement (401K) programs. The
Company benefits with costs and eligibility are listed on the attached Benefits Overview. 

 GlassHouse reserves the right to amend, modify or
terminate any benefits program, at its sole discretion, from time to time as it deems necessary. 

 Terms of Employment 
 While an employee of GlassHouse you will have the opportunity to work on a variety of internal and external projects in multiple locations. Due to the nature of the consulting business and your role, you may be required to travel
extensively. 
 You may have opportunities to expand your role and responsibilities or relocate for new or existing positions. These changes will only occur
based on discussion and mutual agreement between GlassHouse and you. In addition, as a GlassHouse employee, we encourage you to understand and conduct all business in accordance with the Company’s basic principles as outlined in the Employee
Handbook. 
 As a condition of your offer of employment, you are required to sign the attached Employee Agreement. As required by law, this offer is subject
to your submission of an I-9 form and satisfactory documentation respecting your identification and right to work in the United States along with satisfactory references. This information is required no later than three (3) days after your
employment begins. 
 You should be aware that your employment with the Company constitutes “at-will” employment. This means that your employment
relationship with the Company may be terminated at any time with or without notice, with or without good cause or for any or no cause, at either party’s option. You understand and agree that neither your job performance nor promotions,
commendations, bonuses or the like from the Company give rise to or in any way serve as the basis for modification, amendment, or extension, by implication or otherwise, of your employment with the Company. We request that, in the event of
resignation, you give the company at least two weeks notice. You agree that, during the term of your employment with the Company, you will not engage in any other employment, occupation, consulting or other business activity directly related to the
business in which the Company is now involved or becomes involved during the term of your employment, nor will you engage in any other activities that conflict with your obligations to the Company. 
 In accepting this offer, you are representing to us that (a) you are not a party to any employment agreement or other contract or arrangement which prohibits your
full-time employment with the Company, (b) you do not know of any conflict which would restrict your employment with the Company and (c) you have not and will not bring with you to your employment with the Company any documents, records or
other confidential information belonging to former employers. We ask that, if you have not already done so, you disclose to the Company any and all agreements relating to your prior employment that may affect your eligibility to be employed by the
Company or limit the manner in which you may be employed. 
 This letter, the documents incorporated herein by reference, represent the entire agreement and
understanding between you and the Company concerning your employment relationship with the Company, and supersede in their entirety any and all prior agreements and understandings concerning your employment relationship with the Company, whether
written or oral. The terms of this letter may only be amended, canceled or discharged in writing signed by you and the Company. 

 Should you wish to accept employment at GlassHouse under the terms set out above, please sign and date this letter and
return to me by Monday, July 2, 2007. 
 Mitch, we are all very excited to have you join GlassHouse. 
 Sincerely, 
  

	
	 /s/ Frank Capecci

	Frank Capecci
	VP, Human Resources

  

					
	 /s/ Mitchell Northcutt
	 		 	July 2, 2007
	Mitch Northcutt (Approved and Accepted)	 		 	Date

 Attachments 
  

	 	-	Employee Agreement 

  

	 	-	Executive Retention AgreementEmployment Agreement with Mitchell Northcutt

 Exhibit 10.18 
 GLASSHOUSE TECHNOLOGIES, INC. 
 Employment Agreement 
 In consideration of my employment or continued employment, as the case may be, by Glass House Technologies, Inc. (the “Company”), I, the
undersigned employee, hereby agree with the Company as follows: 
 1. Proprietary Information. 
 (a) I understand that the Company possesses and will continue to possess information that has been or will be created, discovered, developed or otherwise
become known to the Company (including, without limitation, information created, discovered, developed or made known to me during the period of my employment by the Company to be used in the actual or anticipated business of the Company) or in which
property rights have been or will be assigned or otherwise conveyed to the Company, which information has commercial value in the business in which the Company is engaged and is treated by the Company as confidential or proprietary. All such
information is hereafter called “Proprietary Information.” By way of illustration, but not limitation, Proprietary Information includes processes, formulas, data, computer programs, software and documentation, know-how, improvements,
discoveries, developments, designs, algorithms, inventions, techniques, strategies, new products, marketing plans, forecasts, unpublished financial statements, business forms, contract forms, report formats, budgets, projections, licenses, prices,
costs, customer, client and supplier lists and employee information and any other information of a similar nature not available to the public, whether oral or written, in drawings or in machine-readable form, and whether or not expressly marked
“Confidential” or “Proprietary.” I acknowledge that the development and acquisition of the Proprietary Information are the result of great effort and expense on the part of the Company and are critical to the success and survival
of the Company. 
 (b) All Proprietary Information shall be the sole property of the Company, and the Company shall be the sole owner of all
patents, copyrights and other rights related thereto. I hereby assign to the Company any rights I may have or acquire in such Proprietary Information. At all times, both during my employment by the Company and after its termination for whatever
reason, I will keep in strictest confidence and trust all Proprietary Information, and I will not use or disclose any Proprietary Information without the prior written consent of the Company, except as may be necessary in the ordinary course of
performing my duties as an employee of the Company. In the event of the termination of my employment by me or by the Company for any reason or upon three (3) business days after written request by the Company, I will deliver to the Company all
documents, notes, drawings, specifications, data, and other materials of any nature pertaining to my work with the Company and/or containing Proprietary Information, and I will not take with me or retain any of the foregoing, any reproduction of any
of the foregoing, or any Proprietary Information that is embodied in a tangible medium of expression. For purposes of the third and fourth sentence of this Section 1(b), Proprietary Information shall include confidential or proprietary
information the Company has received and may in the future receive from third parties, which is subject to the Company’s obligation to maintain the confidentiality of such information and to use it only for certain limited purposes. 

2. Developments, Etc. 
 (a) I will
promptly disclose to the Company (or any persons designated by it) all processes, formulas, data, computer programs, software and documentation, know-how, improvements, discoveries, developments, designs, algorithms, inventions, techniques,
strategies and new products, whether or not patentable or registrable under copyright or similar statutes, made or conceived or reduced to practice or learned by me, either alone or jointly with others, during the period of my employment that are
related to or useful in the actual or anticipated business of the Company, result from tasks assigned to me by the Company, or result from the use of premises owned, leased or contracted for by the Company (all of the foregoing are hereinafter
referred to as “Developments”). To the fullest extent permitted by law, the Developments will be deemed work made for hire. I will also promptly disclose to the Company, and the Company hereby agrees to receive all such disclosures in
confidence, all other processes, formulas, data, computer programs, software and documentation, know-how, improvements, discoveries, developments, 

 
designs, algorithms, inventions, techniques, strategies and new products, whether or not patentable or registrable under copyright or similar statues, made
or conceived or reduced to practice or learned by me, either alone or jointly with others, during the period of my employment for the purpose of determining whether they constitute Developments. The provisions of this Section 2 will apply to
all Developments which are conceived or developed during the term of my employment with the Company, whether or not further development or reduction to practice may take place after termination of my employment. 
 (b) I agree that all Developments shall be the sole property of the Company, and the Company shall be the sole owner of all patents, copyrights and other
rights in connection therewith. I hereby assign to the Company any rights I may have or acquire in such Developments. I further agree as to all such Developments to assist the Company in every proper way (but at the Company’s expense) to obtain
and from time to time enforce patents, copyrights and other rights and protections relating to said Developments in any and all countries, and to that end I will execute all documents for use in applying for and obtaining such patents, copyrights
and other rights and protections and enforcing such Developments, as the Company may desire, together with any assignments thereof to the Company or persons designated by it. My obligation to assist the Company in obtaining and enforcing patents,
copyrights and other rights and protections relating to such Developments in any and all countries shall continue beyond the termination of my employment, but the Company shall compensate me at a reasonable rate after my termination for time
actually spent by me at the Company’s request on such assistance. 
 3. Former Employment. I represent that my performance of all
the terms of this Agreement and as an employee of the Company does not and will not breach any agreement to keep in confidence proprietary information acquired by me in confidence or in trust prior to my employment by the Company. I have not entered
into, and I agree I will not enter into, any agreement either written or oral in conflict herewith. I represent, as part of the consideration for the offer of employment extended to me by the Company and of my employment or continued employment (as
the case may be) by the Company, and the grant of options to purchase shares of Common Stock of the Company that I have not brought and will not bring with me to the Company for use in the performance of any of my responsibilities for the Company
any materials or documents of a former employer that are not generally available to the public, unless I have obtained express written authorization from the former employer for their possession and use. I also understand that, in my employment with
the Company, I am not to breach any obligation of confidentiality that I have to former employers, and I agree that I shall fulfill all such obligations during my employment with the Company. 
 4. Other Employment; Extent of Service. I agree that, during the period of my employment by the Company, I will not, without the Company’s
prior express written consent, engage in any employment or business other than for the Company. During the term of my employment, I agree to use my best efforts in, and shall devote substantially all of my working time, attention, skill and energies
to, the advancement of the interests of the Company and the performance of my duties and responsibilities in connection with my employment with the Company. Notwithstanding the foregoing, the Company and I agree that I shall be entitled to own and
oversee a business entity engaged in the business of corporate real estate investing. 
 5. Covenant Not to Compete. 
 (a) I agree that in the event I am terminated from Company within two years following the date of this Agreement for Cause or resign for a reason other
than Good Reason, I will not, for a period of two (2) years after my separation from Company, serve as a compensated or uncompensated employee, or provide any labor or services for any company, that is directly competitive with the Company at
the time of my separation. I agree that in the event I am terminated from Company after two years following the date of this Agreement for Cause or resign for Good Reason, I will not, for a period of one (1) year after my separation from
Company, serve as a compensated or uncompensated employee, or provide any labor or services for any company, that is directly competitive with the Company at the time of my separation. 
  

 1. For purposes of this Agreement, “Cause” shall be defined (i) any act of personal
dishonesty taken by the Employee in connection with his responsibilities as an employee which is intended to result in substantial personal enrichment of the Employee, (ii) the Employee’s conviction of a felony which the Board reasonably
believes has had or will have a material detrimental effect on the Company’s reputation or business, (iii) a willful act by the Employee which constitutes misconduct and is materially injurious to the Company, or (iv) the
Employee’s repeated and intentional failure to perform duties consistent with his title and position with the Company (it being understood that quality of his performance shall not be relevant for purposes of determining whether the Employee
has performed such duties unless such performance is grossly negligent) after written demand for performance from the Company which describes the basis for the Company’s belief that the Employee has failed to perform such duties and provides
the Employee with a reasonable opportunity to cure such failure to perform. 
 2. “Good reason” shall mean the occurrence of any of
the following without my express written consent: (a) a material diminution in my authority or responsibilities; (b) a material reduction in my salary, benefits or other fringe benefits (unless reductions comparable in amount and duration
are concurrently made for all other Employees of the Company with responsibilities, organizational level and title comparable to mine); or (c) without my consent, the relocation of my principal place of employment more than 5 miles from 227 W.
Monroe Street, Chicago, Illinois or, if different, my then-current principal place of employment or the imposition of travel requirements substantially more demanding on me. 
 3. This provision (Section 5) shall not become effective until I have completed six (6) months of employment. 
 (b) The restrictions against competition set forth in this Section 5 are considered by the parties to be reasonable for the purposes of protecting
the business of the Company. However, if any such restriction is found by any court of competent jurisdiction to be unenforceable because it extends for too long a period of time or over too great a range of activities or in too broad a geographic
area, I agree that it shall be interpreted to extend only over the maximum period of time, range of activities or geographic area as to which it may be enforceable. 
 6. Non-Solicitation. During the period of my employment with the Company and (a) for two (2) years following the termination of my employment for any reason within two (2) years following the
date of this Agreement or (b) for one (1) year following the termination of my employment for any reason after (2) years following the date of this Agreement, I agree that I will not, either on my own behalf or on behalf of any other
person or entity, directly or indirectly, (i) hire, solicit, or encourage to leave the employ of the Company any person who is or was an employee of the Company at any time during my employment with the Company, or (ii) solicit, entice
away or divert all or part of the business of any person or entity who is then a client or customer of the Company or who was a client or customer of the Company at the time of my employment, or of any potential client or customer of the Company of
which I had knowledge during my employment by the Company. I agree that client or customer lists, business contracts and related items are the property of the Company and are considered Proprietary Information hereunder. The restrictions described
herein shall apply to my activities anywhere in the United States. 
 7. Injunctive Relief. I acknowledge and agree that the extent of
damage to the Company in the event of a breach by me of any of the covenants contained in this Agreement would be difficult or impossible to ascertain and that there would be no adequate remedy at law available to the Company in the event of such
breach. Consequently, I agree that, in the event of such breach, the Company shall be entitled to enforce any or all of the covenants contained in this Agreement by injunctive or other equitable relief in addition to receiving damages or other
relief to which the Company may be entitled. 
 8. Enforcement. If any portion of this Agreement is determined to be invalid or
unenforceable, the remainder shall be enforceable to the maximum extent possible. 

 9. Binding Agreement. This Agreement shall be binding upon me, my heirs, executors, administrators
and assigns. 
 10. Governing Law. This Agreement shall be governed by and interpreted under the laws of the Commonwealth of
Massachusetts, without regard to its choice of laws principles. I agree that the state or federal courts located within The Commonwealth of Massachusetts shall have exclusive jurisdiction over any dispute arising out of this Agreement, and I hereby
agree to submit to personal jurisdiction of such courts. 
 11. No Contract of Employment. Nothing in this Agreement shall be
construed as a contract of employment between myself and the Company or as a commitment on the part of the Company to retain me in any capacity for any period of time. 
 12. Entire Agreement. This Agreement sets forth the entire understanding between the Company and me relating to the subject matter hereof and supersedes all previous and contemporaneous written or oral
agreements between us relating to the subject matter hereof. 
 I HAVE READ ALL OF THE PROVISIONS OF THIS AGREEMENT AND I UNDERSTAND, AND
AGREE TO, EACH OF SUCH PROVISIONS. 
  

							
	 /s/ Mitchell L. Northcutt
	 	
	Signature of Employee	 	
		
	 Mitchell L. Northcutt
	 	
	Printed Name of Employee	 	
		
	227 W Monroe Suite 505	 	
	Street Address	 	
				
	 Chicago
	 	IL	 	60606	 	
	 City
	 	State	 	Zip Code	 	

 Date Executed: July 2, 2007 
 ACKNOWLEDGED AND ACCEPTED: 
 GLASSHOUSE TECHNOLOGIES, INC. 
  

			
	By:	 	 /s/ Mark A. Shirman

	Name:	 	Mark A. Shirman
	Title:	 	President

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