Document:

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                                                                   Exhibit 10.16

                          ENGAGEMENT LETTER AGREEMENT

May 17, 2000

Universe2U, Inc.
30 West Beaver Creek
Suite 109
Richmond Hill, Ontario
L4B 3K1 Canada
Attention: Kim Allen

Dear Mr. Allen:

     This letter agreement (this "Agreement") confirms the engagement of First
Union Asset Management ("First  Union") by Universe2U Inc. (the "Company") as
exclusive agent to arrange or facilitate one or more series of private
placements of securities of equity securities of the Company (the "Securities")
and/or strategic alliance transactions, including, without limitation, a merger
or consolidation, a sale, purchase or transfer of assets or formation of a joint
venture, or an exchange or tender offer involving outstanding securities (the
"Transactions").  The private placements and the Transactions are contemplated
to be made pursuant to one or more exemptions from registration under the
Securities Act of 1933, as amended (the "Securities Act"), and applicable
securities laws of states and other jurisdictions ("Blue Sky Laws").

1.   Retention.  Subject to the terms and conditions of this Agreement, the
     ---------
Company hereby engages First Union to act on behalf of the Company on a
"reasonable efforts" basis as sole and exclusive agent during the Authorization
Period (as defined below) to arrange the sale of Securities and consummation of
Transactions on terms and conditions satisfactory to the Company, and First
Union hereby accepts such engagement.

     The Company understands that, in soliciting purchasers of Securities and in
assuming its other obligations hereunder, First Union is acting solely as agent
for the Company, and not as principal, except as may be agreed pursuant to
separate agreements in writing, and that First Union's responsibility is limited
to acting on a "reasonable efforts" basis in arranging or facilitating the sale
of Securities and consummation of Transactions, with no understanding, expressed
or implied, of a commitment on First Union's part to underwrite, purchase or
place the Securities or close any Transactions.

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

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     It is understood that First Union is being engaged solely to provide the
services described in this Agreement to the Company and that First Union is not
acting as an agent or fiduciary of, and shall have no duties or liabilities to,
the equity holders of the Company or any third party in connection with its
engagement.

During the Authorization Period, except as expressly authorized by First Union,
the Company shall not, and shall not permit any affiliates or its or their
officers, directors, employees or representatives to, directly or indirectly,
(i) offer any Securities for sale to, or solicit any offer to purchase any
Securities from, or otherwise contact, discuss or negotiate with respect to any
offer or sale of any Securities or any Transactions with any person, (ii)
authorize anyone other than First Union to act on behalf of the Company to place
any Securities or (iii) have any discussions or negotiations with any person
other than First Union with respect to engaging such person as a finder, broker,
dealer, agent or financial advisor in connection with any sale of Securities or
any Transactions. The Company shall, and shall cause its affiliates and their
officers, directors, employees and representatives to, promptly refer to First
Union all offers, inquiries and proposals relating to any Securities or any
Transactions received at any time during the Authorization Period.

2.   Authorization Period.  First Union's exclusive engagement shall become
     --------------------
effective on the date hereof and, unless extended in writing by the Company and
First Union, shall expire three (3) years from the date hereof (the "Termination
Date"). The period from the date hereof through the Termination Date is called
the "Authorization Period."

3.  Compensation. As compensation to First Union for its services in connection
    ------------
with the sale of Securities or any Transactions contemplated hereby, the Company
will pay First Union as follows:

    (a)  Simultaneously with the execution of this letter agreement, the Company
         shall pay  First Union a retainer of $___________;

    (b)  Simultaneously with each closing of a sale of the Securities or closing
         of any Transactions in connection herewith, a placement fee equal to
         10% of (i) the total proceeds received by the Company or any affiliate
         in such sale and/or (ii) the aggregate Transaction Value (as defined
         below) of any closing by the Company, as the case may be, which fee
         shall be paid to First Union in cash (the "Cash Placement Fee"); and

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

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    (c)  Simultaneously with each closing of a sale of the Securities or any
         Transaction in connection herewith, the Company shall issue to First
         Union and/or its designees, Securities of the Company as shall equal
         ten percent (10%) of the number of Securities underlying the Securities
         sold or issued in connection with the Transactions (the "Securities
         Placement Fee"). The Securities issued to First Union shall: (i) be
         duly authorized, validly issued and non-assessable; and (ii) contain
         unlimited incidental or "piggyback" and two "demand" registration
         rights (which shall be pari passu with registration rights issued to
         any purchasers of the Securities) and contain weighted average anti-
         dilution provisions.

         The payment of the Cash Placement Fee or the Securities Placement Fee
         shall be a condition to completing each sale of the Securities or any
         Transaction.

    (d)  Tail Period. The Company shall pay to First Union all compensation
         -----------
         described in this Section 3 with respect to all cash and/or Securities
         issued to a purchaser or purchasers or Transaction partners at any
         time prior to the expiration of three years after the Termination Date
         (the "Tail Period") if (i) such purchaser or purchasers or Transaction
         partners were identified to the Company by First Union during the
         Authorization Period, (ii) First Union advised the Company with
         respect to such purchaser or purchasers or Transaction partners during
         the Authorization Period or (iii) the Company and First Union had
         discussions with such purchaser or purchasers or Transaction partners
         during the Authorization Period.

4.   Obligations.  First Union shall be entitled to its full compensation under
     -----------
Section 3 regardless of the structure of any private placement, sale of
Securities or Transactions. Accordingly, Section 3 shall apply to any sale of
debt or equity securities by, or any other investment in, any affiliate of the
Company and regardless of the terms and conditions thereof.  Likewise, for
purposes of this Agreement, the word "affiliate" when used with respect to the
Company, shall include subsidiaries, parents, and sister companies, the word
"purchaser" shall include investors, partners, co-venturers and members and the
word "sale" shall include place and similar words.  If such structure does not
consist solely of a sale of common stock of the Company, appropriate adjustments
shall be made to the terms and conditions of the Securities so that First Union
receives the full benefit intended to be afforded by Section 3.

5.   Expenses.  Regardless of whether the private placement or sale of
     --------
Securities is consummated, the Company will pay or cause to be paid the
Company's expenses in

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

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connection herewith and therewith, including: (i) the reasonable fees and
disbursements of the Company's counsel, accountants and other representatives
and advisers; (ii) the expenses in connection with the placement of Securities
or the Transactions, definitive documents and other material in connection
herewith and therewith; (iii) the expenses in connection with the qualification
of Securities for offering and sale under Blue Sky Laws, including filing fees
and fees and disbursements of counsel for First Union in connection with
reviewing applicable Blue Sky Laws and preparing filings thereunder; (iv) the
costs of preparing certificates representing Securities; (v) the charges of any
escrow agent, transfer agent or registrar; and (vi) all other costs and expenses
incident to the performance of the Company's obligations hereunder and under
definitive documents (including, without limitation, any taxes payable in
connection with the issuance, sale and delivery of the Securities).

6.   Reimbursements. Regardless of whether the sale of Securities or any
     --------------
Transaction is consummated, the Company shall reimburse First Union, upon
request made from time to time, for all of its reasonable out-of-pocket expenses
incurred in connection with its engagement, including the fees and disbursements
of counsel for First Union and the expenses of any travel that may be necessary,
including unaccounted-for-expenses in the aggregate amount of $______________
per month during the Authorization Period.

7.   Escrow Account.  All proceeds from sales of Securities shall be deposited
     --------------
in a non-interest bearing escrow.   The appointment of an escrow agent will be
subject to approval by the Company, which approval shall not be unreasonably
withheld.  All fees and expense reimbursements due to First Union shall be paid
out of the proceeds held in the escrow account at each such closing.  The escrow
agreement shall contain provisions giving effect to this Section 7.

8.   Representations, Warranties and Covenants of the Company. The Company
     --------------------------------------------------------
represents and warrants to, and covenants with, First Union as follows:

     (a)  Neither the Company nor any person acting on its behalf has taken, and
          the Company shall not and shall not permit its affiliates to take,
          directly or indirectly, any action so as to cause any of the
          transactions contemplated by this Agreement to fail to be entitled to
          exemption from registration or qualification under all applicable
          securities laws or that constitutes general advertising or general
          solicitation (as those terms are used in the Securities Act) with
          respect to the Securities.

     (b)  The Company shall, and shall cause its affiliates to, from time to
          time, take such action as First Union may reasonably request to
          qualify

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

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          Securities for offering and sale as a private placement under the
          securities laws of such states or other jurisdictions as First Union
          may reasonably request and to comply with such laws so as to permit
          such offers and sales.

     (c)  The Company shall, and shall cause its affiliates to, make available
          to First Union, or have professionally prepared at the Company's
          expense, all financial statements, projections, appraisals, surveys
          and other information that in First Union's reasonable judgment shall
          be necessary or appropriate for the proper marketing of Securities
          and/or Transactions. The Company shall, and shall cause its affiliates
          to, upon reasonable request, cause the Company's directors, officers,
          personnel, counsel, accountants and other representatives to meet with
          First Union or its representatives to discuss all information relevant
          for disclosure and to cooperate in any reasonable diligence requested
          by First Union or its representatives (including the production of
          information at the Company's offices or copies of such information at
          the offices of First Union and its counsel) for the purpose of
          confirming the accuracy and completeness of statements contained in
          our disclosure.

     (d)  Any private placement or Transaction memorandum as of the date thereof
          and as of the closing date of each sale of Securities or Transactions
          will be complete and correct in all material respects and will not
          knowingly contain any untrue statement of a material fact or omit to
          state a material fact required to be stated therein or necessary to
          make the statements contained therein, in light of the circumstances
          under which they were made, not misleading. The Company shall advise
          First Union immediately of the occurrence of any event or circumstance
          that results in the private placement memorandum containing an untrue
          statement of a material fact or omitting to state a material fact
          required to be stated therein or necessary to make the statements
          contained therein, in light of the circumstances under which they were
          made, not misleading, and shall furnish to First Union copies of
          amended or supplemented private placement memorandum that correct such
          statement or omission in such quantities as First Union may from time
          to time reasonably request. All financial or other projections
          included in the private placement or Transaction memorandum will be
          prepared in good faith on the basis of reasonable assumptions. The
          Company acknowledges that First Union (i) will be using and relying
          primarily on the information in the private placement or Transaction
          memorandum and information available from generally recognized public
          sources in performing the services

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       5
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          contemplated hereunder without having independently verified the same,
          (ii) does not assume responsibility for the accuracy or completeness
          of such information or of the private placement memorandum, and (iii)
          will not make any appraisal of any assets of the Company.

     (e)  The Company has full corporate power and authority to execute and
          deliver this Agreement on behalf of itself and its affiliates and to
          perform its obligations hereunder, and all consents, authorizations,
          approvals and orders required in connection with the execution,
          delivery and performance hereof have been obtained. This Agreement is
          a valid and binding obligation of the Company, enforceable in
          accordance with its terms, except to the extent that the
          enforceability may be limited by bankruptcy, insolvency,
          reorganization, moratorium or similar laws affecting creditors
          generally and general principles of equity. The execution, delivery
          and performance of this Agreement will not conflict with, result in a
          breach of any of the terms or provisions of or constitute a violation
          or a default under any material agreement or instrument to which the
          Company is a party or by which the Company is bound.

     (f)  The Company shall take and shall cause its affiliates to take such
          actions as may be required to cause compliance with Section 11 below.
          First Union acknowledges that the Company may cause its affiliates to
          perform any of its obligations hereunder; provided, however, that the
          Company's intention to do so (or any action by the Company or First
          Union in respect thereof) shall not relieve the Company from its
          obligation to perform such obligations when due.

     (g)  The Company shall cause counsel to the Company to deliver, at each
          closing of the private placement, an opinion, addressed to First Union
          and to purchasers, covering such matters as are typically covered in
          opinions delivered in connection with private placements (including an
          opinion to the effect that the private placement is exempt from
          registration under the Securities Act) in form and substance
          reasonably acceptable to First Union and its counsel. The Company
          shall also cause to be furnished to First Union at each closing of the
          private placement, (i) copies of all other legal opinions, "comfort"
          letters, certificates, agreements and other documents furnished to
          purchasers on such closing date and (ii) copies of all filings made by
          the Company with the Securities and Exchange Commission or Blue Sky
          Law administrators, in each case, in form and substance reasonably
          satisfactory to First Union.

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       6
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9.   Representations, Warranties and Covenants of First Union.  First Union
     --------------------------------------------------------
represents and warrants to, and covenants with, the Company as follows:

     (a)  Neither First Union, its affiliates nor any person acting on behalf of
          First Union or any of such affiliates has engaged or will engage in
          any general solicitation or general advertising (as those terms are
          used in the Securities Act) with respect to the Securities.

     (b)  First Union will use its best efforts to conduct the offering and sale
          of Securities so that Securities are sold in a transaction or series
          of transactions exempt from registration under the Securities Act.

     (c)  First Union will send any private placement or Transaction memorandum
          only to persons that First Union reasonably believes are "accredited
          investors" (as defined under Rule 501(a) of the Securities Act) who
          are residents of states or other jurisdictions identified by First
          Union to the Company or its counsel.

     (d)  First Union will not make any representation or warranty as to the
          Securities or the Company, except those set forth in the private
          placement or Transaction memorandum.

10.  Indemnification.  The Company agrees to the indemnification and other
     ---------------
agreements set forth in the attached Indemnification Letter, the provisions of
which are incorporated herein by reference.

11.  Right of First Refusal.  First Union shall have a right of first refusal
     -----------------------
(a) from the date hereof until three years after the first closing date of the
private placement, to act as (i) the sole and exclusive placement agent in
connection with any private sale of any equity securities (including any private
sale of any securities convertible into or exchangeable or exercisable for
equity securities) of the Company and (ii) the lead placement agent in
connection with any private sale of any debt securities of the Company, and (b)
from the date hereof until three years after the first closing date of the
private placement, to act as the sole and exclusive financial advisor to the
Company in connection with any transaction involving the Company.  The Company
shall compensate First Union for services in connection with any sale described
in clause (a) (i) or (a) (ii) above or any transaction described in clause (b)
above in an amount that reflects First Union's normal and customary compensation
for such services, as agreed between the Company and First Union in good faith.

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       7
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12.  Definition of Transaction Value.  "Transaction Value" shall include the
     -------------------------------
total proceeds and other consideration paid or received or to be paid or
received in connection with a Transaction (including amounts paid in escrow),
including: (i) cash; (ii) notes, securities and other property; (iii)
liabilities, including debt, pension, severance and retirement liabilities and
guarantees, assumed or extinguished; (iv) payments to be made in installments;
(v) amounts payable under management, employment or consulting agreements,
agreements not to compete or similar arrangements (but not including payments to
management, employees or consultants for specified future services having a term
in excess of one year and requiring a commitment of at least a substantial
portion of the manager's, employee's or consultant's time); (vi) contingent
payments (whether or not related to future earnings or operations); and (vii)
dividends and distributions to stockholders and other equity holders in
anticipation of a Transaction and cash and other current assets (net of current
liabilities) retained in connection with a Transaction.  If Transaction Value is
paid in whole or in part in the form of securities or other non-cash
consideration, such consideration shall be valued at the fair market value
thereof on the day prior to the closing date of the Transaction; provided that,
to the extent such consideration consists of securities with an existing public
trading market, such consideration shall be valued at the average of the closing
sales price for such securities on the five trading days prior to the closing
date of the Transaction.

13.  Survival of Certain Provisions.  The expense, indemnification,
     ------------------------------
reimbursement and contribution obligations of the Company provided herein and in
the attached Indemnification Agreement, First Union's rights to compensation
(the term compensation includes all fees, amounts and Securities due or which
may become due under Sections 4 and 12) provided herein and First Union's rights
under Sections 8 and 11 shall remain operative and in full force and effect
regardless of (i) any withdrawal, termination or consummation of or failure to
initiate or consummate any transaction described herein, (ii) any investigation
made by or on behalf of First Union and (iii) any termination or the completion
or expiration of this Agreement or First Union's engagement hereunder.

14.  Notices.  Notice given pursuant to any of the provisions of this Agreement
     -------
shall be given in writing and shall be sent by certified mail, return receipt
request or recognized overnight courier or personally delivered (a) if to the
Company, to Universe2U, 30 West Beaver Creek, Suite 109, Richmond Hill, Ontario,
L4B 3K1, Canada, Attention: Kim Allen, (b) if to First Union, to its office c/o
Lion Corporate Services, Cumberland House, 27 Cumberland Street, Nassau,
Bahamas, attention:  Barry Herman.

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       8
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15.  Future Advertisements. The Company agrees that First Union has the right to
     ---------------------
place advertisements describing its services to the Company under this Agreement
in financial and other newspapers and journals at its own expense following the
first closing date of the private placement.

16.  Confidentiality. No financial advice rendered by First Union pursuant to
     ---------------
this Agreement may be disclosed publicly in any manner without First Union's
prior written approval, except as may be required by law, regulation or court
order but subject to the limitation below.  If the Company is required or
reasonably expects to be required to disclose any advice, the Company shall
provide First Union with prompt notice thereof so that First Union may seek a
protective order or other appropriate remedy and take reasonable efforts to
assure that all of such advice disclosed will be covered by such order or other
remedy.  Whether or not such a protective order or other remedy is obtained, the
Company will and will cause its affiliates to disclose only that portion of such
advice that the Company is so required to disclose.

17.  Miscellaneous.  This Agreement (including the attached Indemnification
     -------------
Letter) sets forth the entire agreement between the parties, supersedes and
merges all prior written or oral agreements with respect to the subject matter
hereof, may only be amended in writing and shall be governed by the laws of the
State of Delaware.  The parties shall make reasonable efforts to resolve any
dispute concerning this Agreement, its construction or its alleged breach by
face-to-face negotiations.  All disputes arising out of or in connection with
this Agreement shall be finally settled under the Rules of Arbitration of the
International Chamber of Commerce by one or more arbitrators appointed in
accordance with the said Rules. The place of arbitration shall be Toronto,
Ontario.  The arbitration shall be conducted in the English language.  If any
controversy involves or requires the application of law, this Agreement shall be
interpreted in accordance with the laws of the State of Delaware, provided,
however, that the interpretation and enforceability of this agreement shall be
governed by and construed in accord with the international conventions of
arbitration to which the parties hereto are adherents, as such conventions are
in effect as of the date of arbitration.

     This Agreement may not be assigned by either party without the prior
written consent of the other party.

     If any provision of this Agreement is determined to be invalid or
unenforceable in any respect, such determination will not effect such provision
in any other respect or any other provision of this Agreement.

                            [Signature Page Follows]

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       9
<PAGE>

          Please confirm that the foregoing correctly sets forth our agreement
by initialing each page, signing below and returning to First Union the fully
executed enclosed duplicate copy of this Agreement.

                         Very truly yours,

                         FIRST UNION ASSET MANAGEMENT.

                         By: /s/ Barry Herman
                             ------------------------
                         Name:  Barry Herman
                         Title: President

Accepted and agreed to as of
the date first written above

Universe2U, Inc.

By: /s/ Angelo Boujos
    -----------------
Name:  Angelo Boujos
Title: Chairman

                                       10
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                                 INDEMNFICATION
                                 --------------

Name of Client:  Universe2U, Inc.
Date:            May 17, 2000

In the event that First Union Asset Management ( First Union") becomes involved
in any capacity in any action, proceeding or investigation brought by or against
any person, including stockholders of Universe2U, Inc., (the "Company"), in
connection with or as a result of either our engagement or any matter referred
to in this letter, the Company periodically will reimburse First Union for its
reasonable legal and other out-of-pocket expenses (including the cost of any
investigation and preparation) incurred in connection therewith; provided,
however, that if it is found in any such action, proceeding or investigation
that any loss, claim, damage or liability of First Union has resulted from the
gross negligence or bad faith of First Union in performing the services which
are the subject of this letter, such party shall repay such portion of the
reimbursed amounts paid to it that is attributable to expenses incurred in
relation to the act or omission of such party which is the subject of such
finding.  The Company also will indemnify and hold harmless First Union as a
result of either our engagement or any matter referred to in this letter, except
to the extent that any such loss, claim, damage or liability results from the
gross negligence or bad faith of  First Union in performing the services that
are the subject of this letter.  If for any reason (other than pursuant to the
terms hereof) the foregoing indemnification is unavailable to First Union or
insufficient to hold First Union harmless, then the Company shall contribute to
the amount paid or payable to First Union as a result of such loss, claim,
damage or liability in such proportion as is appropriate to reflect the relative
economic interests of the Company and its stockholders on the one hand and the
party entitled to contribution on the other hand in the matters contemplated by
this letter as well as the relative fault of the Company and such party with
respect to such loss, claim, damage or liability and any other relevant
equitable considerations; provided that in any event the aggregate contribution
of First Union to all losses, claims, damages, liabilities and expenses with
respect to which contribution is available hereunder will not exceed the amount
of fees actually received by First Union pursuant to this letter, unless there
is a final judicial determination of gross negligence or bad faith on the part
of such party in performing the services that are the subject of this letter.

The reimbursement, indemnity and contribution obligations of the Company under
this Indemnification Letter shall be in addition to any liability which the
Company may

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       11
<PAGE>

otherwise have and shall extend upon the same terms and conditions to any
affiliate of First Union and the partners, directors, agents, officers,
employees, and controlling persons (if any), of First Union, or any such
affiliate, and shall be binding upon and inure to the benefit of any successors,
assigns, heirs and personal representatives of the Company, First Union, or any
such affiliate and any such person. The Company also agrees that neither First
Union nor any of its affiliates, partners, directors, agents, officers,
employees or controlling persons of each, shall have any liability to the
Company or any person asserting claims on behalf of or in right of the Company
in connection with or as a result of either our engagement or any matter
referred to in this letter except to the extent that any losses, claims,
damages, liabilities or expenses incurred by the Company result from the gross
negligence or bad faith of First Union in performing the services that are the
subject of this letter.

In case any action shall be brought against First Union with respect to which
indemnity may be sought against the Company under this letter agreement, First
Union shall promptly notify the Company in writing (provided that the failure to
notify the Company will release the Company from the obligation to indemnify
such party only if, and to the extent that such failure results in the
forfeiture by the Company of substantial rights and defenses but shall not
release the Company from its obligation to provide reimbursement and
contribution to such party) and the Company shall be entitled to assume the
defense thereof, including the employment of counsel reasonably satisfactory to
First Union  (who shall not be counsel to the Company, except with the consent
of First Union, which consent shall not be unreasonably withheld), and payment
of all fees and expenses.  First Union shall have the right to employ separate
counsel to represent it in such action and participate in the defense thereof,
but the fees and expenses of such counsel shall be at the expense of First
Union, unless:  (i) the Company has failed promptly to assume the defense and
employ counsel reasonably satisfactory to First Union as applicable in
accordance with the preceding sentence, or (ii) the indemnified party or parties
shall have been advised by counsel that there exists actual or potential
conflicting interests between the Company and such indemnified party or parties,
including situations in which one or more legal defenses may be available to
such party or parties that are different from or additional to those available
to the Company; provided, however, that the Company shall not, in connection
with any one such action or proceeding or separate but substantially similar
actions or proceedings arising out of the same general allegations, be liable
for the fees and expenses of more than one separate firm of attorneys at any
time for all indemnified parties, in addition to any local counsel.  In
addition, the Company shall not be liable for any settlement of any such action
effected without the written consent of the Company, which consent shall not be
unreasonably withheld.  The Company shall not consent to the terms of any
compromise or settlement of any action defended by the Company in accordance
with the foregoing without the prior consent of the indemnified

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       12
<PAGE>

party or parties, which consent shall not be unreasonably withheld. The
provisions of this Indemnification Letter shall survive any termination or
completion by any party of the engagement provided by this letter agreement and
this letter agreement shall be governed by and construed in accordance with the
laws of the State of New York without regard to principles of conflicts of laws.

                                                                   Initials
                                                                   --------

                                          Universe2U, By:           /s/ AB
                                                           ---------------------
                                          First Union, By:          /s/ BH
                                                           ---------------------

                                       13<PAGE>

                                                                   Exhibit 10.17

                              Waiver and Release

WHEREAS, Universe2U Inc. (the "Company") and First Union Asset Management
("First Union") have previously executed an exclusive agreement providing for
First Union to assist the Company with one or more private placements of equity
securities of the Company (the "Financial Consulting Agreement").

WHEREAS the Company and First Union believe that it is in their mutual best
interests to amend the Financial Consulting Agreement and to execute this Waiver
and Release;

NOW, THEREFORE, in consideration of the premises and the mutual promises herein
made, of which the adequacy and sufficiency is expressly acknowledged by the
parties, the parties hereby agree as follows (capitalized terms not otherwise
defined herein shall have the meanings set forth in the Financial Consulting
Agreement):

1.  Except as provided below, each of the Company and First Union hereby agrees
    to release and discharge the other from any continuing obligations or
    obligations which have not as of yet been performed by either party pursuant
    to the terms of the Financial Consulting Agreement.

2.  First Union shall be entitled to complete the placement of up to 1,000,000
    shares of Company Common Stock and 1,000,000 warrants to non-U.S. Persons
    under Regulation S of the Securities Act of 1933, as amended, upon the terms
    and conditions previously approved by the Board of Directors of the Company
    (the "Placement").

3.  As compensation for completing all or any portion of the Placement, First
    Union shall receive the placement fee contemplated by section 3(b) of the
    Financial Consulting Agreement and be entitled to exercise the rights
    granted pursuant to section 3(c) and 3(e) of the Financial Consulting
    Agreement.

4.  Until the completion of the Placement, each of the Company and First Union
    shall be entitled to the benefit of and agree to discharge their obligations
    under, as the case may be, sections 5, 6, 7, 8, 9, 13 and 16 of the
    Financial Consulting Agreement.

                           [Signature Page Follows]
<PAGE>

IN WITNESS WHEREOF, the parties hereto have executed this Waiver and Release as
of the 25th day of July, 2000.

FIRST UNION ASSET MANAGEMENT.

      By: /s/ Barry Herman
          ----------------
      Name:   Barry Herman
      Title:  President

UNIVERSE2U, INC.

      By: /s/ Kim Allen
              ---------
      Name:   Kim Allen
      Title:  CEO

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}]]