Document:

EXHIBIT 4.8

 

Agreement No. 319103.S.001

 

CERTAIN
IDENTIFIED INFORMATION HAS BEEN EXCLUDED FROM THIS EXHIBIT BECAUSE IT IS BOTH (i) NOT MATERIAL AND (ii) WOULD LIKELY CAUSE COMPETITIVE
HARM TO RADCOM LTD. IF PUBLICLY DISCLOSED. OMISSIONS ARE DENOTED IN BRACKETS THROUGHOUT THIS EXHIBIT.

 

Supplement
Agreement

 

 

No.
319103.S.001

 

Between

 

RADCOM
Ltd.

  

And

 

AT&T
Services, Inc.

 

 

 

 

 

 

 

 

    

     

    

 

Agreement No. 319103.S.001

 

Overview

 

This
Supplement Agreement is pursuant to and hereby incorporates by reference the terms and conditions of Software and Professional
Services Agreement No. 319103.C dated, March 28, 2019, (the “SPSA”), except to the extent modified or supplemented
below. Any such modifications or supplements are for the purpose of this Supplement Agreement only and shall not affect the SPSA
or any other agreement. In the event of a conflict between this Supplement Agreement and the SPSA, the terms and conditions of
this Supplement Agreement will govern for the purpose of this Supplement Agreement only.

 

Preamble

 

This
Supplement Agreement No. 319103.S.001 (this “Supplement Agreement”) is entered into and effective as of the
last date signed by a Party (the “Effective Date”) by and between RADCOM Ltd., an Israeli company incorporated
under the laws of Israel, with its office at 24 Raoul Wallenberg Street, Tel Aviv, Israel (“Supplier”), and
AT&T Services, Inc., a Delaware corporation (“AT&T”), each of which may be referred to in the singular
as a “Party” or in the plural as the “Parties,” for RADCOM Software as defined in the Enterprise
Software License Agreement No. 12639.C (the “ESLA”). Capitalized
terms used herein but not defined within the body of this Supplement Agreement shall have the meanings ascribed to them in Section
2.0 – Definitions or in the RADCOM Agreements, as defined in the SPSA.

 

AT&T
and Supplier’s reseller [**] entered into [**] (hereafter collectively referred to as the “[**] Agreements”).

 

The
RADCOM Software license terms and conditions for this Supplement Agreement shall be governed by the ESLA.

 

		1.0	Scope
                                         of Agreement

 

		1.1	Deliverables

 

Supplier
shall provide to AT&T the Deliverables, as defined in the SPSA and as described in this Agreement in Exhibits X, Y and Z,
subject to the terms and conditions of this Supplement Agreement and as requested in Orders submitted to Supplier by AT&T
all of which shall be compatible with the Supplier’s Software previously delivered to AT&T as described under the [**]
Agreements.

 

		1.2	Pricing

 

Supplier
shall provide the Deliverables at the applicable prices set forth in Exhibit B – Fees. If Supplier at any time makes a general
price decrease, then Supplier shall promptly notify AT&T in writing and extend such decrease to AT&T effective on the
date of such general price decrease. Supplier shall strive to reduce its costs and corresponding prices for Deliverables by [**]
each calendar year, through the use of improved processes, supply chain economies and other cost reduction methods.

 

		1.3	Orders

 

AT&T
may, at AT&T’s election, submit Orders for Deliverables, including RADCOM Software, to Supplier pursuant to this Supplement
Agreement (a) in a form agreed to by the Parties or (b) via AT&T’s electronic ordering system. Subject to agreement
on Delivery Dates, Supplier shall accept all Orders submitted to it by AT&T for Deliverables. Subject to Section 3.1 of Exhibit
A (the “SOW”) and the ESLA, the terms of this Supplement Agreement shall govern all Orders for Deliverables
that AT&T may place with Supplier. The Parties may vary or supplement the terms of this Supplement Agreement in an Order through
Special Terms and Conditions, which shall take precedence over any inconsistent term of this Supplement Agreement and shall only
apply to such Order.

 

		1.4	Non-Commitment;
                                         Non-Exclusivity

 

This
Supplement Agreement does not grant Supplier any right or privilege to provide to AT&T any Deliverables of the type described
in or purchased under this Supplement Agreement, except as may be set forth in an Order. AT&T may contract with third parties
for materials or services comparable to those described in or purchased under this Supplement Agreement, and AT&T may itself
perform such services.

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 
2

     

    

 

Agreement No. 319103.S.001

 

		1.5	Affiliates

 

Affiliates
of AT&T may transact business under this Supplement Agreement and place Orders with Supplier that incorporate the terms and
conditions of this Supplement Agreement. References to “AT&T” herein are deemed to refer to an Affiliate when
an Affiliate places an Order with Supplier under this Supplement Agreement, or when AT&T places an Order on behalf of an Affiliate,
or when an Affiliate otherwise transacts business with Supplier under this Supplement Agreement. To the extent that the pricing
under this Supplement Agreement or any Order provides for discounts of any sort based on volume of purchases by AT&T (including
percentage discounts and tier-based pricing) or requires a certain volume of purchases by AT&T, Supplier shall aggregate the
amount of all purchases by AT&T and its Affiliates for purposes of determining any such discounts and volumes. An Affiliate
is solely responsible for its own obligations, including all charges incurred in connection with such an Order or transaction.

 

		1.6	Term
                                         of Supplement Agreement 

 

		a.	This
                                         Supplement Agreement shall be effective on the Effective Date and shall continue until
                                         March 31, 2022, unless earlier terminated as set forth herein (the “Contract Period”).
                                         For avoidance of doubt, the Licenses granted in the ESLA shall survive any termination
                                         or expiration of this Supplement Agreement. This Supplement Agreement may be renewed
                                         by AT&T on a yearly basis, for up to two consecutive years (the “Renewal
                                         Period”), upon completion of the Contract Period, with at least [**] days written
                                         notice from AT&T to Supplier prior to the expiration of the Contract Period or the
                                         first year of the Renewal Period, as applicable. This Supplement Agreement may be terminated
                                         by AT&T upon [**] days written notice from AT&T to Supplier, with or without
                                         cause. The Contract Period plus the first or both of the two consecutive renewal years,
                                         as applicable, is the “Term”.

 

		b.	Any
                                         Order in effect on the date when this Supplement Agreement expires or is terminated shall
                                         continue in effect until such Order either (i) expires by its own terms or (ii) is separately
                                         terminated, prior to its own scheduled expiration, as provided in this Supplement Agreement.
                                         The terms and conditions of this Supplement Agreement shall continue to apply to such
                                         Order as if this Supplement Agreement were still in effect. Likewise, termination or
                                         expiration of the SPSA shall not affect the obligations of either Party to the other
                                         Party pursuant to this Supplement Agreement, and the terms and conditions of the SPSA
                                         shall continue to apply to this Supplement Agreement as if the SPSA were still in effect.

 

		1.7	Entire
                                         Agreement

 

This
Supplement Agreement, including all appendices, exhibits, attachments and documents incorporated by reference, constitutes the
final, complete, and exclusive expression of the Parties’ agreement on the matters contained in this Supplement Agreement.
The terms of this Supplement Agreement and an applicable Order, together with the SPSA and other RADCOM Agreements, shall govern
in lieu of all other pre-printed, standardized or other provisions that may otherwise appear in any other paper or electronic
record of either Party (such as standard terms on order or acknowledgment forms, advance shipping notices, invoices, time sheets,
and packages, shrink wrap terms, and click wrap terms). All prior written and oral negotiations and agreements, and all contemporaneous
oral negotiations and agreements, between the Parties on the matters contained in this Supplement Agreement are expressly merged
into and superseded by this Supplement Agreement, except for the SPSA, RADCOM Agreements and any Orders placed pursuant thereto.
The Parties do not intend that the provisions of this Supplement Agreement be explained, supplemented, or qualified through evidence
of trade usage or any prior course of dealings or any course of performance under any prior agreement. In entering into this Supplement
Agreement, neither Party has relied upon any statement, estimate, forecast, projection, representation, warranty, action or agreement
of the other Party except for those expressly contained in this Supplement Agreement. There are no conditions precedent to the
effectiveness of this Supplement Agreement other than any expressly stated in this Supplement Agreement.

 

		1.8	Transmission
                                         of Original Signatures and Executing Multiple Counterparts

 

Original
signatures transmitted and received via facsimile or other electronic transmission of a scanned document (e.g., pdf or
similar format) are true and valid signatures for all purposes hereunder and shall bind the Parties to the same extent as that
of an original signature. This Supplement Agreement may be executed in multiple counterparts, each of which shall be deemed to
constitute an original but all of which together shall constitute only one document.

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 
3

     

    

 

Agreement No. 319103.S.001

 

IN
WITNESS WHEREOF, each Party has caused this Supplement Agreement to be executed by its duly authorized representative.

 

	RADCOM
    Ltd.	 	AT&T
    Services, Inc.
	 	 	 	 	 
	By:	/s/
    Yaron Ravkaie      /s/ Amir Hai	 	By:	/s/
    Matt Ritter
	Name:	Yaron
    Ravkaei          Amir Hai	 	Name:	Matt
    Ritter
	Title:	CEO                          CFO	 	Title:	Sr.
    Sourcing Manager
	Date:	March
    28, 2019	 	Date:	3/29/2019

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 
4

     

    

 

Agreement
No. 319103.S.001

 

Exhibit
A: Scope of Work (SOW): [**]

 

[**]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     5

     

    

 

Agreement No. 319103.S.001

 

Exhibit
B: Fees

 

[**]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     6

     

    

 

Agreement No. 319103.S.001

 

Exhibit
C - [**]

 

[**]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     7

     

    

 

Agreement No. 319103.S.001

 

Exhibit
M - Change Order Control Process and Forms 

 

Change
Control Process

 

Prior
to Supplier processing any Change Order from AT&T, the Change Order in question shall be approved for both content and cost
by AT&T in writing, by following the Change Control Process as outlined below, and Section 6.0 in Exhibit A. 

 

If
either Party identifies the need for any change to the Specifications (“Change Control”) under this Agreement,
including any Order, the Parties shall proceed in accordance with the change Control Process set forth herein.

 

		A.	If
                                         AT&T is the Party submitting the request, AT&T shall complete Form A and describe
                                         in reasonable detail the change it is proposing, and any effects on other Specifications
                                         or on the delivery schedule of which it is aware. Supplier shall strive to respond to
                                         such request as soon as reasonably practical, but no later than ten (10) working days.
                                         Supplier’s response shall be using Form B. Subsequent communication shall use Form
                                         A and Form B, respectively, until the Parties either agree upon the terms pursuant to
                                         which the proposed change will be made, or agree that the proposed change will not be
                                         made and agree to close the proposed Change Order. An agreement to proceed with the proposed
                                         change must be documented by using Form E.

 

		B.	If
                                         Supplier is the Party submitting the request, Supplier shall complete Form C and describe
                                         in reasonable detail the change it is proposing, and the effects, if any, on other Specifications,
                                         schedule, and cost. AT&T shall strive to respond to such request as soon as reasonably
                                         practical, but no later than ten (10) working days. AT&T’s response shall be
                                         using Form D. Subsequent communication shall use Form C and Form D, respectively, until
                                         the Parties either agree upon the terms pursuant to which the proposed change will be
                                         made, or agree that the proposed change will not be made and agree to close the proposed
                                         Change Order. An agreement to proceed with the proposed change must be documented by
                                         using Form E.

 

		C.	The
                                         rights and obligations of both Parties in connection with this Agreement, including any
                                         Order, shall not be changed, until a proposed Change Order is agreed to by executing
                                         Form E. Until both Parties have executed Form E, each Party shall continue to perform
                                         its obligations in accordance with the Agreement and the Order(s) placed under the Agreement.

 

		D.	In
                                         the event Form E contains terms that are different than those set forth in the Agreement
                                         or the Order(s), the terms contained in Form E shall apply.

 

		E.	The
                                         Change Control Log, included as Form F, shall be used by the Parties to track and monitor
                                         all proposed changes.

 

	F.	The standard AT&T feature request form will be used to initiate a
request for new features.

 

     8

     

    

 

Agreement No. 319103.S.001

 

FORM
A

 

AT&T
PROPOSED CHANGE ORDER

 

Change
Order #: __________________  

 

Date:
_________________                              Affected
Order(s): ___________________ 

 

		1.	Proposed
                                         Specification Changes - [Identify the Specification(s), including where the Specification(s)
                                         is described in the Order, and summarize in reasonable detail the proposed changes to
                                         such Specification(s).]

 

Requester’s
name: 

 

		2.	Effective
Date For Proposed Change:

 

Date:
________________ 

 

		3.	Summarize
                                         Expected Or Possible Impact On Other Specifications Or Schedule

  

		4.	Specify
                                         Any Key Assumptions, Additional Terms, Or Other Important Information:

 

Identify
if the requested change is part of contractual obligation, in other words, chargeable or non-chargeable, and reason why.

 

Direct
all Inquiries to AT&T’s Project Manager:

 

___________________________________________________________  

 

Submitted
by: ______________________________________ 

 

Telephone
#: _____________________           Fax #: ____________________ 

 

Needs
to be reviewed and approved by AT&T Tech Arch and/or AT&T Labs.

 

     9

     

    

 

Agreement No. 319103.S.001

 

FORM
B

 

SUPPLIER
REPLY TO AT&T PROPOSED CHANGE ORDER

 

Change
Order #: __________________  

 

Date:
_________________                              Affected
Order(s): ___________________  

 

		1.	Proposed
                                         Specification Changes [Reiterate and summarize Supplier’s understanding
                                         of the proposed changes to the Specification(s)]

  

		2.	Effective
                                         Date For Proposed Change [Indicate the date the change can be implemented.]

 

Date:
___________________ 

 

		3.	Summarize
                                         Expected Or Possible Impact On Other Specifications Or Schedule [Indicate the
                                         impact on other Specifications, schedule of delivery, and cost/budget, if any.]

  

		4.	Specify
                                         Any Key Assumptions, Additional Terms, Or Other Important Information

 

Chargeable
Items: Yes / No

 

Justification:

 

Proposed
Cost (if chargeable)

 

Direct
all Inquiries to Supplier’s Project Manager:

 

___________________________________________________________  

 

Submitted
by: ______________________________________ 

 

Telephone
#: _____________________           Fax #: ____________________ 

 

Shall
be reviewed and approved by AT&T Tech Arch and/or AT&T Labs.

 

     10

     

    

  

Agreement
No. 319103.S.001

 

FORM
C

 

SUPPLIER
PROPOSED CHANGE ORDER

 

Change
Order #: __________________  

 

Date:
_________________                              Affected
Order(s): ___________________  

 

		1.	Proposed
                                         Specification Changes - [Identify the proposed Specification(s) and describe
                                         in reasonable detail the proposed changes.]

 

Requester’s
Name:

 

		2.	Effective
                                         Date For Proposed Change:

 

Date:
___________________

 

		3.	Summarize
                                         Expected Or Possible Impact On Other Specifications Or Schedule [Indicate the
                                         impact on other Specifications, schedule of delivery, and cost/budget, if any.]

 

		4.	Specify
                                         Any Key Assumptions, Additional Terms, Or Other Important Information

 

Identify
if the requested change is part of contractual obligation, in other words, chargeable or non-chargeable, and reason why.

 

Proposed
Cost (if chargeable):

 

If
delivered without approval, AT&T is not liable to pay.

 

Direct
all Inquiries to Supplier’s Project Manager:

 

___________________________________________________________  

 

Submitted
by: ______________________________________ 

 

Telephone
#: _____________________           Fax #: ____________________ 

 

Shall
be reviewed and approved by AT&T Tech Arch and/or AT&T Labs.

 

     11

     

    

 

 Agreement
No. 319103.S.001

 

FORM
D

 

AT&T’S
REPLY TO SUPPLIER’S PROPOSED CHANGE ORDER

 

Change
Order #: __________________  

 

Date:
_________________                              Affected
Order(s): ___________________  

 

		1.	Proposed
                                         Specification Changes [Reiterate and summarize AT&T’s understanding
                                         of the proposed changes to the Specification(s)]

 

		2.	Effective
                                         Date For Proposed Change [Indicate the proposed effective date of the change.]

 

Date:
___________________

 

		3.	Summarize
                                         Expected Or Possible Impact On Other Specifications Or Schedule [Indicate the
                                         impact on other Specifications, schedule of delivery, and cost/budget, if any AT&T
                                         expects may occur as a result of Supplier’s proposed change.]

 

		4.	Specify
                                         Any Key Assumptions, Additional Terms, Or Other Important Information [Indicate
                                         on what basis AT&T would be willing to agree to Supplier’s proposed change
                                         order.]

 

Accept
/ Reject, Chargeability, and reason

 

Direct
all Inquiries to AT&T’s Project Manager:

 

___________________________________________________________  

 

Submitted
by: ______________________________________ 

 

Telephone
#: _____________________           Fax #: ____________________  

 

Shall
be reviewed and approved by AT&T Tech Arch and/or AT&T Labs.

 

     12

     

    

 

Agreement No. 319103.S.001

 

FORM
E

 

CHANGE
CONTROL APPROVAL

 

Change
Order #: __________________  

 

Date:
_________________                              Affected
Order(s): ___________________  

 

		1.	Agreed
                                         Upon Change To Specification(s): [Identify Specification that will be changed.]

 

		2.	Date
                                         Scope Change Effective: [State the date the change will be effective.]

 

Date:
___________________

 

		3.	Describe
                                         Scope Change, including any Specifications: [Describe the agreed upon change
                                         in full detail.]

 

		4.	Revised
                                         price, payment schedule, and delivery schedule, if any, of the proposed change: 
                                         [State any changes to the original delivery schedule, original price, and payment schedule.]

 

		5.	Additional
                                         Terms and Conditions: [State any terms and conditions that apply to the proposed
                                         change.]

 

IN
WITNESS WHEREOF, the Parties approve this Change Order No. ______ and incorporate it into Order No. _______. If the terms
of this Change Order are inconsistent with the terms of Order No. ______ or the Agreement, the terms of this Change Order shall
control.

 

Shall
be reviewed and approved by AT&T Tech Arch and/or AT&T Labs.

 

	RADCOM
    Ltd.	 	AT&T
    SERVICES, INC.
	 	 	 	 	 
	By: 	 	 	By:	 
	Printed Name: 	 	 	Printed Name:	 
	Title: 	 	 	Title:	 
	Date: 	 	 	Date:	 

 

     13

     

    

 

Agreement No. 319103.S.001

 

FORM
F

 

CHANGE
CONTROL LOG

 

	Change
    Order Number	Change
    Component	Priority

        (High,
        Med., Low)
	Description
    of Change	Level
    of Effort	Comments	Status	Status
    Date
	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 

 

     14

     

    

 

Agreement No. 319103.S.001

 

Exhibit
O

 

AT&T
Supplier Information Security Requirements (SISR)

 

AT&T Supplier
Information Security Requirements (SISR) under Section 7.0 of the SPSA shall apply at no additional cost to AT&T.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     15

     

    

 

Agreement
No. 319103.S.001

 

Exhibit
Q - Software Enhancement Notification Form (SEN)

 

SOFTWARE
ENHANCEMENT NOTIFICATION FORM

 

Revision
# ____________

 

Supplier
Name:_________________________________________________________

 

Product
Name:_________________________________________________________

 

Software
Release (Enhancement) No.: _________________________________________

 

Software
Features Added/Removed from previous releases (Please list any patches included); _______________________________________________________________________

 

Software
Compatibility (List all previous releases compatible or incompatible with this release): _______________________________________________________________________

 

Hardware
Compatibility (List all new or additional Hardware requirements or incompatibilities): _______________________________________________________________________

 

List applicable
Documentation:

_______________________________________________________________________

 

_______________________________________________________________________

 

Date Available
to AT&T Labs for testing (including Documentation): __________________

 

Date of
anticipated First Office Application (FOA): ________________________________

 

Date of
General Availability (GA): _____________________________________________ 

 

Supplier
Contact Name: ________________________________________

 

Telephone:
________________________________

 

ACKNOWLEDGEMENT:

 

	RADCOM
    Ltd.	 	AT&T
    Services, Inc.
	 	 	 	 	 
	By: 	 	 	By:	 
	Name: 	 	 	Name:	 
	Title: 	 	 	Title:	 
	Date: 	 	 	Date:	 

 

     16

     

    

 

Agreement No. 319103.S.001

 

Exhibit
X

 

[**]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     17

     

    

 

Agreement No. 319103.S.001

 

Exhibit
Y

 

[**]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     18

     

    

 

Agreement No. 319103.S.001

 

Exhibit
Z - Transfer of Responsibility

 

[**]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

19EXHIBIT 4.9

 

Agreement No. 319103.S.001.S.002

 

CERTAIN
IDENTIFIED INFORMATION HAS BEEN EXCLUDED FROM THIS EXHIBIT BECAUSE IT IS BOTH (i) NOT MATERIAL AND (ii) WOULD LIKELY CAUSE COMPETITIVE
HARM TO RADCOM LTD. IF PUBLICLY DISCLOSED. OMISSIONS ARE DENOTED IN BRACKETS THROUGHOUT THIS EXHIBIT.

 

Supplemental
Support & Maintenance

 

 

No.
319103.S.001.S.002 

 

Between

 

RADCOM
Ltd.

 

And

 

AT&T
Services, Inc.

 

 

 

 

 

 

 

      

     

    

 

Agreement No. 319103.S.001.S.002

 

Overview

 

This
Agreement is pursuant to and hereby incorporates by reference the terms and conditions of the Software and Professional Services
Agreement No. 319103.C dated March 29, 2019 (“SPSA”) and Supplement Agreement No. 319103.S.001 dated March
29, 2019 (“Material Supplement”), except to the extent modified or supplemented below. Any such modifications
or supplements are for the purpose of this Agreement only and shall not affect the SPSA or any other RADCOM Agreements as defined
in the SPSA. In the event of a conflict between this Agreement and the SPSA and any other RADCOM Agreements, the terms and conditions
of this Agreement will govern for the purpose of this Agreement only.

 

Preamble

 

This
Supplement Support and Maintenance Agreement No. 319103.S.002 (this “Agreement”) is entered into and effective
as of the last date signed by a Party (the “Effective Date”) by and between RADCOM Ltd., an Israeli company
incorporated under the laws of Israel (“Supplier”), and AT&T Services, Inc., a Delaware corporation (“AT&T”),
each of which may be referred to in the singular as a “Party” or in the plural as the “Parties.” Capitalized
terms used herein but not defined within the body of this Agreement shall have the meanings ascribed to them in the SPSA and other
RADCOM Agreements which will supersede any identical term in Appendix A Definitions. 

 

		1.0	Scope
                                         of Agreement

 

		1.1	Deliverables

 

Supplier
shall provide to AT&T the Deliverables described in Appendix B Description of Deliverables subject to the terms and conditions
of this Agreement as requested in Orders submitted to Supplier by AT&T.

 

		1.2	Pricing

 

Supplier
shall provide the Deliverables at the applicable prices set forth in Appendix C Price(s). If Supplier at any time makes a general
price decrease, then Supplier shall promptly notify AT&T in writing and extend such decrease to AT&T effective on the
date of such general price decrease. Supplier shall strive to reduce its costs and corresponding prices for Deliverables by [**]
each calendar year, through the use of improved processes, supply chain economies and other cost reduction methods.

 

		1.3	Orders

 

AT&T
may, at AT&T’s election, submit Orders for Deliverables to Supplier pursuant to this Agreement (a) in a form agreed
to by the Parties or (b) via AT&T’s electronic ordering system. Subject to agreement on Delivery Dates, Supplier shall
accept all Orders submitted to it by AT&T for Deliverables. Subject to Section 1.7, the terms of this Agreement govern all
Orders for Deliverables that AT&T may place with Supplier. The Parties may vary or supplement the terms of this Agreement
in an Order through Special Terms and Conditions, which shall take precedence over any inconsistent term of this Agreement and
shall only apply to such Order. Supplier shall not reject any Order for Deliverables described in Appendix B unless the Order
includes:

 

		1.	Delivery
                                         Dates to which Supplier has not agreed, prior to the placement of the Order, and which
                                         Supplier is unable to meet;

 

		2.	Special
                                         terms and conditions to which Supplier has not agreed, prior to placement of the Order,
                                         and which are objectionable to Supplier; or

 

		3.	prices
                                         contrary to those established under this Supplemental Agreement.

 

If
Supplier rejects an Order, Supplier shall give AT&T written notice stating Supplier’s reasons for rejecting the Order
and the modifications, if any, that would make the Order acceptable to Supplier. Supplier shall furnish Material that conforms
materially to the Specifications established under this Agreement. If Supplier is unable to tender conforming Material, Supplier
shall not tender non-conforming Material; the Parties agree that non-conforming tenders are not an accommodation to AT&T.
All Delivery Dates are firm, and time is of the essence.

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 

2

     

    

 

Agreement No. 319103.S.001.S.002

 

		1.4	Non-Commitment;
                                         Non-Exclusivity

 

This
Agreement does not grant Supplier any right or privilege to provide to AT&T any Deliverables
of the type described in or purchased under this Agreement, except as may be set forth in an Order. AT&T may contract with
third parties for materials or services comparable to those described in or purchased under this Agreement, and AT&T may itself
perform such services.

 

		1.5	Affiliates

 

Affiliates
of AT&T may transact business under this Agreement and place Orders with Supplier that incorporate the terms and conditions
of this Agreement. References to “AT&T” herein are deemed to refer to an Affiliate when an Affiliate places an
Order with Supplier under this Agreement, or when AT&T places an Order on behalf of an Affiliate, or when an Affiliate otherwise
transacts business with Supplier under this Agreement. To the extent that the pricing under this Agreement or any Order provides
for discounts of any sort based on volume of purchases by AT&T (including percentage discounts and tier-based pricing) or
requires a certain volume of purchases by AT&T, Supplier shall aggregate the amount of all purchases by AT&T and its Affiliates
for purposes of determining any such discounts and volumes. An Affiliate is solely responsible for its own obligations, including
all charges incurred in connection with such an Order or transaction.

 

		1.6	Term
                                         of Agreement 

 

		a.	This
                                         Agreement shall be effective on the Effective Date and shall continue until March 31,
                                         2022, unless earlier terminated as set forth herein.

 

		b.	Any
                                         Order in effect on the date when this Agreement expires or is terminated shall continue
                                         in effect until such Order either (i) expires by its own terms or (ii) is separately
                                         terminated, prior to its own scheduled expiration, as provided in this Agreement. The
                                         terms and conditions of this Agreement shall continue to apply to such Order as if this
                                         Agreement were still in effect. Likewise, termination or expiration of the SPSA shall
                                         not affect the obligations of either Party to the other Party pursuant to this Agreement,
                                         and the terms and conditions of the SPSA shall continue to apply to this Agreement as
                                         if the SPSA were still in effect.

 

		1.7	Entire
                                         Agreement

 

This
Agreement, including all appendices, exhibits, attachments and documents incorporated by reference, constitutes the final, complete,
and exclusive expression of the Parties’ agreement on the matters contained in this Agreement. The terms of this Agreement
and an applicable Order, together with the SPSA and all other RADCOM Agreements, shall govern in lieu of all other pre-printed,
standardized or other provisions that may otherwise appear in any other paper or electronic record of either Party (such as standard
terms on order or acknowledgment forms, advance shipping notices, invoices, time sheets, and packages, shrink wrap terms, and
click wrap terms). All prior written and oral negotiations and agreements, and all contemporaneous oral negotiations and agreements,
between the Parties on the matters contained in this Agreement are expressly merged into and superseded by this Agreement, except
for the SPSA and other RADCOM Agreements and any Orders placed pursuant thereto. The Parties do not intend that the provisions
of this Agreement be explained, supplemented, or qualified through evidence of trade usage or any prior course of dealings or
any course of performance under any prior agreement. In entering into this Agreement, neither Party has relied upon any statement,
estimate, forecast, projection, representation, warranty, action or agreement of the other Party except for those expressly contained
in this Agreement. There are no conditions precedent to the effectiveness of this Agreement other than any expressly stated in
this Agreement. In the event of any conflict in terms between this Agreement, Enterprise License Agreement No. 12639.C (the “ESLA”),
an Order, the Material Supplement, or the SPSA, the Parties agree to follow the following order of precedence: the terms set forth
in the ESLA, the terms set forth in an Order, the terms of this Agreement, then the terms of the Material Supplement, and then
the terms of the SPSA. Notwithstanding the aforementioned order of precedence, any Updates, Upgrades, Materials, Releases, deliverables
or other output provided in connection with the Support and Maintenance Services shall be governed in accordance with the ESLA.
Acceptance of Material or Services, payment or any inaction by AT&T shall not constitute AT&T’s consent to or acceptance
of any additional or different terms from those stated in this Agreement, except for terms in an Order placed by AT&T and
signed by both Parties. Estimates furnished by AT&T and Supplier are for planning purposes only and shall not constitute commitments.
Supplier and AT&T covenant never to contend otherwise.

 

		1.8	Transmission
                                         of Original Signatures and Executing Multiple Counterparts

 

Original
signatures transmitted and received via facsimile or other electronic transmission of a scanned document (e.g., pdf or similar
format) are true and valid signatures for all purposes hereunder and shall bind the Parties to the same extent as that of an original
signature. This Agreement may be executed in multiple counterparts, each of which shall be deemed to constitute an original but
all of which together shall constitute only one document.

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 

3

     

    

 

Agreement
No. 319103.S.001.S.002

 

IN
WITNESS WHEREOF, the Parties have caused this Agreement to be executed by their duly authorized representative.

 

	RADCOM
    Ltd.	 	AT&T
    Services, Inc.
	 	 	 	 	 
	By:	/s/
    Yaron Ravkaie      /s/ Amir Hai	 	By:	/s/
    Paula G. Waldron
	Name:	Yaron
    Ravkaei          Amir Hai	 	Name:	Paula
    G. Waldron
	Title:	CEO                          CFO	 	Title:	Senior
    Sourcing Manager
	Date:	March
    28, 2019	 	Date:	March
    29, 2019

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 

4

     

    

 

Agreement No. 319103.S.001.S.002

 

Appendix
A                    
Definitions

 

[**]

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 

5

     

    

 

Agreement No. 319103.S.001.S.002

 

Appendix
B                    
[**]

 

[**]

 

    
Proprietary and Confidential
 
This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the contracting Parties.
 

6

     

    

 

Agreement No. 319103.S.001.S.002

 

Appendix
C                    
Price(s)

 

[**]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proprietary and Confidential

 

This Agreement is not for use or disclosure outside
of AT&T, its Affiliates, and its and their third party representatives, and Supplier except under written agreement by the
contracting Parties.

 

7

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