Document:

Offer letter of Louise Mummery dated December 8, 2003

 Exhibit 10.28 
  
 December 8, 2003 
  
 Louise Mummery 
  
 Dear Louise: 
  
 On behalf of
drugstore.com, inc. (the “Company”), we are pleased to offer you the position of Vice President, Vision Operations, reporting directly to the Company’s Vice President, Vision. You will be primarily responsible for the growth of the
business currently known as Vision Direct and will participate in management of the Company at the same level as other members of the senior management team of the Company. 
  
 You will receive an annual salary of US$190,000, along with the Company’s standard employee benefits. Your salary will
be paid in accordance with the Company’s standard payroll policies. As an employee, you will be eligible to receive a bonus based on your individual and the Company’s performance; such bonus amount could be as much as US$76,000. In no
event will your potential bonus be less than that of the other members of the senior management team of the Company. In addition, you will be given an allowance of $400 per month for an automobile and you will be reimbursed for any reasonable moving
expenses to relocate, if the relocation occurs at the request of drugstore.com, inc. With respect to vacation accrual, you will accrue 4 weeks of vacation per year. 
  
 You will be granted an option (the “Option”) to purchase 250,000 shares of drugstore.com, inc. common stock.
The exercise price will be equal to the fair market value on the date of grant. The Option will vest over a four-year period, with 20% vesting after six months and the remainder vesting quarterly thereafter. Vesting will depend
upon your continued employment with the Company. The Option will be subject to the terms of the Company’s 1998 Stock Option Plan and the related Stock Option Agreement between you and drugstore.com. 
  
 If during the first two years of your employment with the Company your
employment is terminated without Cause or you terminate your employment for Good Reason, you will be offered a severance package that includes the equivalent of two years salary less the salary that has been paid to you since becoming an employee of
drugstore.com, inc., paid in accordance with the Company’s standard payroll policies. “Cause” means (a) the willful and repeated failure to comply with the lawful directions of the Chief Executive Officer, (b) gross negligence or
willful misconduct in the performance of your duties to the Company, (c) commission of any act of fraud against the Company, (d) misappropriation of material property of the Company. “Good Reason” means that the Company fails to pay your
salary in accordance with the Company’s standard payroll practices, and such failure continues for more than ten (10) days after you deliver written notice of such failure to the Company. 
  
 All of us at the Company are very excited that you are joining us and look
forward to mutually beneficial and rewarding relationship. Nevertheless, your employment at drugstore.com may be terminated by you or drugstore.com at any time for any reason with or without cause or notice. This agreement will be governed by the
laws of the State of Washington. 

 The terms of this offer letter may only be changed by written agreement, although the Company may from
time to time, in its sole discretion, adjust the salaries and benefits paid to you and its other employees in a manner that is consistent with the changes made for other members of the senior management team. 
  
 Should you have any questions with regard to any of the items indicated
above, please contact Alesia Pinney. Kindly indicate your consent to the terms contained in this offer letter by signing and returning a copy to us by
                    , 2003. 
  

	
	 Sincerely,

	
	 /s/ Alesia Pinney

	 drugstore.com, inc.

  

	
	 /s/ L. Mummery

	 Agreed to and accepted:

	 Louise Mummery

  

 -2-Offer letter of Jason Brown dated April 25, 2003

 Exhibit 10.29 
  
 April 25, 2003 
  
 Jason Brown 
 1817 Aston Avenue, #105 
 Carlsbad, CA 92008 
  
 Dear Jason: 
  
 On behalf of
drugstore.com, inc. (the “Company”), we are pleased to offer you the position of Vice President, Specialty Retail, reporting directly to the Company’s Chief Executive Officer. 
  
 You will receive an annual salary of $190,000, along with the Company’s
standard employee benefits. Your salary will be paid in accordance with the Company’s standard payroll policies. As an employee, you will be eligible to receive a bonus based on your individual and the Company’s performance; such bonus
amount could be zero. 
  
 You will be granted an option (the
“Option”) to purchase 250,000 shares of drugstore.com, inc. common stock. The exercise price will be equal to $2.50. The Option will vest over a four-year period, with 20% vesting after six months and the remainder vesting
quarterly thereafter. Vesting will depend upon your continued employment with the Company. The Option will be subject to the terms of the Company’s 1998 Stock Option Plan and the related Stock Option Agreement between you and
drugstore.com. 
  
 If during the first two years of your
employment with the Company your employment is terminated without Cause or you terminate your employment for Good Reason, you will be offered a severance package that includes the equivalent of nine months salary, paid in accordance with the
Company’s standard payroll policies. In addition, the Company will offer to pay for your and your immediate family’s medical and dental coverage, equivalent to coverage you were receiving as an employee, for a period of one year. Finally,
the Company will allow your options to continue to vest as if you were an employee for the twelve-month period immediately following your employment’s termination. “Cause” means (a) the willful and repeated failure to comply with the
lawful directions of the Chief Executive Officer, (b) gross negligence or willful misconduct in the performance of your duties to the Company, (c) commission of any act of fraud against the Company, (d) misappropriation of material property of the
Company. “Good Reason” means that the Company fails to pay your salary in accordance with the Company’s standard payroll practices, and such failure continues for more than ten (10) days after you deliver written notice of such
failure to the Company. 
  
 All of us at the Company are very
excited that you are joining us and look forward to mutually beneficial and rewarding relationship. Nevertheless, your employment at drugstore.com may be terminated by you or drugstore.com at any time for any reason with or without cause or notice.

 The terms of this offer letter may only be changed by written agreement, although the Company may from
time to time, in its sole discretion, adjust the salaries and benefits paid to you and its other employees in a manner which is consistent with the changes made for other members of the senior management team. 
  
 Should you have any questions with regard to any of the items indicated
above, please contact Alesia Pinney. Kindly indicate your consent to the terms contained in this offer letter by signing and returning a copy to us by April 29, 2003. 
  

	
	 Sincerely,

	
	 /s/ Kal Raman

	 Kal Raman

	 Chief Executive Officer

  

			
	 Agreed to and accepted:

		
	 /s/ Jason Brown

	 	 04/28/03

	 Jason Brown
	 	 DateAmendment Number 6 to the Series 1999-1 Supplement, dated May 7, 1999

  
 Exhibit 10(nn) 
  
 AMENDMENT NUMBER 6 TO THE SERIES 1999-1 SUPPLEMENT 
  
 Amendment Number 6, dated as of April 30, 2003 (this “Amendment”)
to the Series 1999-1 Supplement, dated as of May 7, 1999, as amended and restated as of August 20, 1999 (as further amended, the “Supplement”), by and among CSI Funding, Inc. (“CSI”), CompuCom Systems, Inc.
(“CompuCom”), PNC Bank, National Association, Market Street Funding Corporation and Wells Fargo Bank Minnesota, National Association (f/k/a Norwest Bank Minnesota, National Association) (the “Trustee”). 
  
 WHEREAS, the Supplement supplements the Pooling and Servicing Agreement,
dated as of May 7, 1999, as amended and restated as of August 20, 1999 (as amended, the “Agreement”), by and among CSI, CompuCom and the Trustee; and 
  

WHEREAS, all of the parties to the Supplement desire to make the amendments to the Supplement set forth below; 
  
 In consideration of the mutual agreements herein contained, each party agrees
as follows for the benefit of the other parties and for the benefit of the Series 1999-1 Certificateholders and the other parties to the Supplement: 
  
 ARTICLE I 
  
 Definitions 
  
 SECTION 1.01. Cross Reference to Definitions in Agreement. Capitalized terms used in this Amendment and not defined herein or amended by the terms of this Amendment shall have the meaning assigned to such terms in the Supplement or
the Agreement, as applicable. 
  
 ARTICLE II 
  
 Amendments to the Supplement 
  
 SECTION 2.01. Section 2.01 which modifies, inter alia, Article IX of the
Agreement is hereby amended by replacing paragraph (ix) with: 
  
 “(ix) the average of the Sales-Based Dilution Ratios as of the three most recent Determination Dates shall exceed 5%;”; 
  
 by replacing paragraph (xiii) with: 
  
 “(xiii) the average of the Sales-Based Default Ratios as of the three most recent Determination Dates shall exceed 4%;”; and 
  
 by replacing paragraph (xviii) with: 
  
 “(xviii) the average of the Delinquency Ratios as of the three most
recent Determination Dates shall exceed 10%.” 
  

 SECTION 2.02. The definition of “Series 1999-1 Required Reserved Percentage” which is set forth
in Section 9.1 of the Supplement is hereby replaced in its entirety with the following definition: 
  
 “Series 1999-1 Required Reserved Percentage” as of any day means the sum of (i) the Dilution Reserve Percentage, (ii) the greater of (A)
11.2% and (B) the Dynamic Loss Reserve Percentage and (iii) the Yield Reserve Percentage, in each case as most recently calculated. 
  
 ARTICLE III 
  
 Miscellaneous 
  
 SECTION 3.01. Counterparts. This Amendment may be executed in two or more counterparts (and by different parties on separate counterparts), each of which shall be an original, but all of which together shall
constitute one and the same instrument. 
  
 SECTION 3.02.
Headings. The headings herein are for purposes of reference only and shall not otherwise affect the meaning or interpretation of any provision hereof. 
  
 SECTION 3.03. Supplement in Full Force and Effect as Amended. Except as specifically amended or waived hereby, all of the terms and conditions of
the Supplement shall remain in full force and effect. All references to the Supplement in any other document or instrument shall be deemed to mean such Supplement as amended by this Amendment. This Amendment shall not constitute a novation of the
Supplement but shall constitute an amendment thereof. The parties hereto agree to be bound by the terms and obligations of the Supplement, as amended by this Amendment, as though the terms and obligations of the Supplement were set forth herein.

  
 SECTION 3.04. Governing Law. THIS AMENDMENT SHALL BE
GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK, WITHOUT REFERENCE TO ITS CONFLICTS OF LAW PROVISIONS. 
  

 IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be duly executed by their respective
officers as of the day and year first above written. 
  

			
	 COMPUCOM SYSTEMS, INC.

		
	By:	 	 
	 	 	

	 	 	 Name:

	 	 	 Title:

  

			
	 CSI FUNDING, INC.

		
	By:	 	 
	 	 	

	 	 	 Name:

	 	 	 Title:

  

			
	 WELLS FARGO BANK MINNESOTA, NATIONAL ASSOCIATION, as trustee

		
	By:	 	 
	 	 	

	 	 	 Name:

	 	 	 Title:

  

					
	Consented to by 100% of the Series 1999-1 Certificateholders:
	
	MARKET STREET FUNDING CORPORATION
		
	By:	 	 
	 	 	

	 	 	 Name:

	 	 	 Title:

  

					
	Consented to by:
	
	PNC BANK, NATIONAL ASSOCIATION
		
	By:	 	 
	 	 	

	 	 	 Name:

	 	 	 Title:

  

					
	Consented to by:
	
	IBM CREDIT CORPORATION
		
	By:	 	 
	 	 	

	 	 	 Name:

	 	 	 Title:

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