Document:

Exhibit 10.84

 

[***] CERTAIN INFORMATION IN THIS EXHIBIT HAS
BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT
HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTIONS

 

 

 

STRICTLY CONFIDENTIAL

 

 

 

 

 

 

 

 

BROADBAND ACCESS EQUIPMENT CONTRACT

 

 

between

 

 

RELIANCE
INFOCOMM LIMITED,

“Reliance”

 

 

and

 

 

UTSTARCOM
INC.,

“Vendor”

 

 

 

 

 

 

 

Dated
as of October 1, 2002

 

 

 

 

 

 

 

 

Table of Contents

 

 

 

	
  1

  	
   

  	
  BACKGROUND AND OBJECTIVES

  	
   

  	
   

  
	
   

  	
   

  	
  1.1

  	
   

  	
  Background

  	
   

  	
   

  
	
   

  	
   

  	
  1.2

  	
   

  	
  Objectives

  	
   

  	
   

  
	
  2

  	
   

  	
  DEFINITIONS

  	
   

  	
   

  
	
  3

  	
   

  	
  SCOPE
  OF WORK, RESPONSIBILITIES AND MILESTONES

  	
   

  	
   

  
	
   

  	
   

  	
  3.1

  	
   

  	
  Scope of Work

  	
   

  	
   

  
	
   

  	
   

  	
  3.2

  	
   

  	
  Minimum Purchase
  Commitment

  	
   

  	
   

  
	
   

  	
   

  	
  3.3

  	
   

  	
  Spare and Replacement Parts

  	
   

  	
   

  
	
   

  	
   

  	
  3.4

  	
   

  	
  Test Bed

  	
   

  	
   

  
	
   

  	
   

  	
  3.5

  	
   

  	
  Shipment

  	
   

  	
   

  
	
   

  	
   

  	
  3.6

  	
   

  	
  Material
  and Inventory Management Systems

  	
   

  	
   

  
	
   

  	
   

  	
  3.7

  	
   

  	
  Capacity Changes

  	
   

  	
   

  
	
   

  	
   

  	
  3.8

  	
   

  	
  Applicability

  	
   

  	
   

  
	
  4

  	
   

  	
  TERM

  	
   

  	
   

  
	
  5

  	
   

  	
  PRICING AND INVOICING

  	
   

  	
   

  
	
   

  	
   

  	
  5.1

  	
   

  	
  Price List

  	
   

  	
   

  
	
   

  	
   

  	
  5.2

  	
   

  	
  Determination of Net
  Price

  	
   

  	
   

  
	
   

  	
   

  	
  5.3

  	
   

  	
  Invoicing Terms

  	
   

  	
   

  
	
   

  	
   

  	
  5.4

  	
   

  	
  Invoicing
  Terms for all other Equipments:

  	
   

  	
   

  
	
   

  	
   

  	
  5.5

  	
   

  	
  Currency and Mode of
  Payments

  	
   

  	
   

  
	
   

  	
   

  	
  5.6

  	
   

  	
  Total Cost Basis

  	
   

  	
   

  
	
  6

  	
   

  	
  WARRANTIES

  	
   

  	
   

  
	
   

  	
   

  	
  6.1

  	
   

  	
  Equipment
  Warranty

  	
   

  	
   

  
	
   

  	
   

  	
  6.2

  	
   

  	
  Breach
  of Warranties

  	
   

  	
   

  
	
   

  	
   

  	
  6.3

  	
   

  	
  Repair and Return

  	
   

  	
   

  
	
   

  	
   

  	
  6.4

  	
   

  	
  Other
  Services To Be Provided By The Vendor Under Warranty Services-

  	
   

  	
   

  
	
   

  	
   

  	
  6.5

  	
   

  	
  Third Party
  Provider Warranties

  	
   

  	
   

  
	
   

  	
   

  	
  6.6

  	
   

  	
  Disclaimer

  	
   

  	
   

  
	
  7

  	
   

  	
  TERMINATION AND
  EVENTS OF DEFAULT

  	
   

  	
   

  
	
   

  	
   

  	
  7.1

  	
   

  	
  Reliance’s Right of
  Termination

  	
   

  	
   

  
	
   

  	
   

  	
  7.2

  	
   

  	
  Vendor’s Right of
  Termination

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
								

 

 

 

 

i

 

EXHIBITS

 

	
  Exhibit A

  	
  -

  	
  Price List

  
	
  Exhibit B

  	
  -

  	
  Initial Spare and
  Replacement Parts

  

 

 

 

 

 

 

 

ii

 

BROADBAND ACCESS EQUIPMENT CONTRACT

 

This
Broadband Access Equipment Contract (“Broadband Access Equipment Contract”) is
effective as of October 1, 2002 (the “Effective Date”), by and between Reliance
Infocomm Limited, a company incorporated and registered under the Companies
Act, 1956 and having its registered office at Avdesh House, Pritam Nagar, 1st
Slope, Ellis Bridge, Ahmedabad 380006, Republic of India (hereinafter referred
to as “Reliance” which expression, unless repugnant to the context or meaning
thereof, shall mean and include its successors and permitted assigns), and
UTStarcom Inc., a company incorporated under the laws of Delaware and having
its principal offices at 1275 Harbor Bay Parkway, Alameda, California 94502,
U.S.A  (hereinafter referred to as the
“Vendor” which expression, unless repugnant to the context or meaning thereof,
shall mean and include its permitted successors and assigns and, together with
Reliance, the “Parties” and each, a “Party”).

RECITALS:

 

A.  Reliance desires to purchase from the Vendor
certain Equipment appropriate for the efficient and effective installation,
operation, management and maintenance of the Broadband Access Reliance Network,
including the Initial Broadband Access Reliance Network; and

B.  The Vendor, desires to provide to Reliance
such Equipment and shall, including, without limitation manufacture, supply and
deliver such Equipment, in accordance with the terms and conditions set forth
herein.

NOW, THEREFORE, in consideration
of the mutual promises and covenants herein contained, and other good and
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the Parties hereby agree as follows:

1      BACKGROUND AND OBJECTIVES

1.1  Background

Reliance
desires to obtain certain Equipment to support its Initial Broadband Access
Reliance Network and the Broadband Access Reliance Network in the Territory.
The Vendor shall perform all specific Vendor responsibilities set forth in this
Broadband Access Equipment Contract, including applicable Purchase Orders and
the Specifications. The Vendor shall review the Broadband Access Reliance
Network work performed and shall report on any exception. Notwithstanding the
foregoing sentence, Vendor shall be responsible for providing the Equipment
under this Broadband Access Equipment Contract in accordance with the
Specifications, including without limitation the Timetables. This Broadband
Access Equipment Contract is subject to the terms and conditions set forth in
the Broadband Access Network General Terms and Conditions executed by the
Parties as of the date hereof (the “General Terms”).

1.2  Objectives

Reliance
requires equipment that fully supports: (a) the Initial Broadband Access
Reliance Network and the Broadband Access Reliance Network, including all cost,
performance and functional requirements set forth in the relevant Documents;
(b) Interoperability; and (c) Reliance’s business requirements described in the
Documents (collectively, the “Objectives”). 
The Vendor represents, warrants and covenants that the Equipment shall
be

 

1

 

fully
compatible with and fully supports the Objectives, as shall be demonstrated to
Reliance, in part, in the Acceptance Tests.

2      DEFINITIONS

As
used in this Broadband Access Equipment Contract, the following terms have the
following meanings.  In addition to the
terms listed below, certain additional capitalised terms are defined in the
General Terms, the attachments to this Broadband Access Equipment Contract and
in other applicable Documents.  Unless
otherwise specifically provided, all section, schedule and exhibit references
are to this Broadband Access Equipment Contract.

“Base Price”

has
the meaning as ascribed hereto in Section 5.2.2.

“Effective Date”

has
the meaning ascribed thereto in the prefatory paragraph to this Broadband
Access Equipment Contract.

“Equipment Warranty”

has
the meaning ascribed thereto in Section 6.1.

“Price List”

means
a table of list prices applicable to Equipment supplied by Vendor to Reliance
as amended from time to time as set forth herein. The Price List as of the
Effective Date is set forth in Exhibit A.

“Broadband Access Equipment Contract”

this
Broadband Access Equipment Contract, including all schedules, exhibits and
other attachments hereto.

3      SCOPE OF WORK, RESPONSIBILITIES AND MILESTONES

3.1  Scope of
Work.

3.1.1                                  The Vendor shall provide to
Reliance the Equipment set forth in the Specifications as amended from time to
time by mutual written agreement between the Parties. Vendor’s obligations
hereunder shall include, but not be limited to, the obligation to manufacture,
supply (including inspection and expediting) and deliver the Equipment in and
within the Broadband Access Reliance Network as designated by Reliance in
accordance with the Broadband Access Equipment Contract.  All Equipment shall comply with the
Specifications and the Standards and shall be the latest and best in class,
unless otherwise specified by Reliance in writing. The Vendor shall coordinate
its efforts hereunder with all Subcontractors, Third Party Providers and the
Other Contractors, to ensure compliance with any and all supply and logistics
requirements and all Governmental Entities. All Equipment, requiring
certification shall be certified by independent and

 

2

 

appropriate professionals
licensed or properly qualified to perform such certification in all appropriate
jurisdictions, reasonably acceptable and at no cost to Reliance, if such
certification is, required by Applicable Law or the Specifications.

 

3.1.2                                  Vendor shall deliver only
such Equipment as are specifically ordered by Reliance pursuant to a Purchase
Order. Reliance shall not be obligated to pay for any Equipment not covered by
a Purchase Order.

3.2  Minimum Purchase Commitment

Notwithstanding anything to the contrary,
Reliance agrees that it shall, between [***] from Vendor (the “Minimum
Committed Quantity”) subject to Vendor’s continued conformance with the terms
set forth in the Documents.

 

3.3  Spare and Replacement Parts.

3.3.1                                  The Vendor shall provide to
Reliance the type and quantity of the spare and replacement parts to be
maintained by Reliance (the “Spares”) in relation to the Equipment, including
without limitation spare and replacement parts for all Upgrades and
Enhancements purchased by Reliance, and in accordance with industry standards
applicable for similar networks, as set forth on Exhibit B hereto (the “Initial
Spares”). Vendor shall also recommend storage locations for such Spares.  Vendor warrants that the Initial Spares
shall be sufficient for the maintenance and repair of all of the Equipment
during the lifetime of the Equipment to maintain and enable the Broadband
Access Reliance Network to operate in accordance with the Specifications at all
times, provided that Reliance maintains the Spares and the Initial Broadband
Access Reliance Network in accordance with the procedures set forth in the
Specifications. With respect to Expansions, Reliance shall purchase additional
Spares to support the growth of the Broadband Access Reliance Network.  Vendor shall similarly recommend the type,
quantity and storage locations of such Spares with respect to Expansions
necessary to support the growth of the Broadband Access Reliance Network.

3.3.2                                  Reliance shall purchase
spare and replacement parts, subject to the limitations set forth in this
Section 3.3.2, at prices no greater than [***] for the respective items of
Equipment corresponding to the spare and replacement parts determined in
accordance with Section 5.2 below. In the event that any additional spare
and replacement parts are required, which were not initially included in the
Initial Spares, such additional spare and replacement parts shall be provided
by the Vendor at [***] within the applicable time period set forth in the
Specifications if such additional spares are required by Reliance for reasons
attributable to the Vendor as a result of Vendor having to comply with the
Service Levels and/or mean time to repair (“MTTR”) as specified in Annexure 1A
to the Specifications (Technical Support Services) and/or Performance Criteria
as specified in the Specifications.

3.3.3                                  To the extent that spare
parts need to be acquired from Third Party Providers (other than
Subcontractors), the Vendor shall use all reasonable commercial

 

3

 

efforts to obtain from such
suppliers a supply of spare and replacement parts in connection with the supply
of the related Equipment, at a price to be mutually agreed between the Parties.
All spare parts obtained by the Vendor at [***] from Third Party Providers
shall be provided to Reliance at [***].

 

3.3.4                                  In all cases, until the
expiration of the applicable Product Warranty Period, and during the period
that Reliance has purchased warranty coverage under the Technical Support
Services for the Equipment, the Vendor shall, [***], replace all spare and
replacement parts utilized to replace parts that became Defective in the
Broadband Access Reliance Network or were consumed in connection with the
Vendor’s performance of its obligations under the Equipment Warranty and were
replaced from the Spares inventory.  The
Spares inventory shall be replaced by Vendor in accordance with the procedures
set forth in Chapter 20 of the Specifications, and shall comply with the
response time and service level requirements in such Chapter 20. [***].
Following the expiration of the applicable Product Warranty Period, the Vendor
shall at all times provide spare and replacement parts at the [***] as set
forth in Section 3.3.2.

3.3.5                                  With respect to any spare or
replacement parts purchased by Reliance in connection with the purchase of New
Products as set forth in Section 19 of the General Terms, the Vendor shall, at
its sole cost, remove spare and replacement parts for the Existing Products
from the Spares inventory and provide Reliance with the applicable spare and
replacement parts for such New Products.

3.4  Test Bed

3.4.1                                  For the purpose of testing
the Vendor shall provide the Equipment set forth in the Specifications at [***]
to Reliance and such Equipment shall be shipped to the Reliance designated
location not later than [***] after the Effective Date of the Broadband Access
Equipment Contract if specifically requested for by Reliance in writing.

3.4.2                                  The Vendor shall supply and
install [***] to Reliance the Test Bed Laboratory and at least one of each type
of new Equipment set forth in any Purchase Order or that is planned to be
bought by Reliance before the end of the next succeeding [***].

3.4.3                                  In order to work towards
achieving Interoperability, Reliance may bring other infrastructure vendor’s
equipment into the Test Bed Laboratory. Notwithstanding anything to the
contrary, the Vendor shall share with these other infrastructure vendors that
Reliance brings into the Test Bed Laboratory all necessary interface
information to facilitate meeting the Timetables, upon suitable conditions of
confidentiality.

3.4.4                                  Vendor shall provide all
applicable Technical Support Services including but not limited to Updates and
Upgrades to and for the Equipment installed in the Test Bed Laboratory.

 

4

 

3.5  Shipment

Vendor
shall ensure that all Equipment constituting a COT/LET, RT, CPE and or any
other equipment related to DLC are shipped in a single shipment. Vendor shall
not ship Equipment constituting only a part of a COT/LET, RT, CPE or any other
equipment related to DLC (other than expansion or spare or replacement parts)
except after prior written approval from Reliance. The Vendor shall ship all
Spares or circuit packs in accordance with the instructions contained in the
relevant Purchase Order.

3.6  Material and Inventory Management Systems

Vendor
shall take all reasonable actions necessary to ensure that Vendor’s material
& inventory management system integrates and interfaces with Reliance’s
material & inventory management system. The extent of integration and
interfacing shall be as mutually agreed.

3.7  Capacity
Changes

Vendor shall provide Reliance with procedures
and capabilities in order to allow Reliance to move Equipment and components in
connection with changing capacities within and among Network Elements purchased
throughout the Broadband Access Reliance Network.

 

3.8  Applicability

Parties agree that all Purchase Orders for
Equipment issued by Reliance to Vendor on or after September 1, 2002 shall be
subject to and governed by this Broadband Access Equipment Contract. The
Parties further agree that Purchase Order number 13008676 dated August 21, 2002
shall, except for payment terms, performance bank guaranty related terms,
annual price improvement related terms and deemed Acceptance related terms,
also be governed by the terms of this Broadband Access Equipment Contract.

 

3.9  Marketing Fund

Vendor
shall credit Reliance against amounts payable by Reliance to Vendor for
Equipment purchases a sum of [***] as Vendor’s contribution to a marketing fund
for the Equipment. Vendor shall credit such sum to Reliance quarterly in
advance.

4      TERM

The
initial term of this Broadband Access Equipment Contract is [***] from the
Effective Date, subject to the terms and conditions of this  Broadband Access Equipment Contract
including, without limitation, the termination provisions set forth in Section
0. This Broadband Access Equipment Contract shall upon the mutual written agreement
of the Parties be renewed for [***] on the same terms and conditions contained
herein.

 

5

 

5      PRICING AND INVOICING

5.1  Price List

5.1.1                                  The prices as set forth in
the Price List shall be applicable to all purchases by Reliance of Equipment,
including without limitation spare and replacement parts (subject to Section
3.3.2).

5.1.2                                  Vendor shall notify Reliance
in writing in the event Vendor proposes to modify the Price List and Reliance’s
prior written consent shall be required before any such modification shall take
effect. The Price List shall be amended from time to time to add equipment,
components, hardware, accessories, spares, test bed and documentation as agreed
by the Parties.

5.1.3                                  Anything to the
contrary in the Documents notwithstanding, at no time will Reliance be liable
to pay a Net Price for any Equipment in excess of the [***] for such Equipment
that is determined by reference to the Price List, as further reduced by all
applicable discounts, rebates and credits available to Reliance under the
Documents.

5.2  Determination of Net Price

5.2.1                                  The Net Price for any
Equipment purchased by Reliance under this Broadband Access Equipment Contract
shall be determined in accordance with the provisions of Section 5.2.  [***].

5.2.2                                  The Net Price of any
Equipment that is a part of the Broadband Access Reliance Network shall be
determined as set forth in paragraphs a, b, c, d, e, f, g and h below:

[***].

5.3  Invoicing
Terms

All Equipment purchased by Reliance that
forms a part of the Initial Broadband Access Reliance Network shall be invoiced
as set forth in this Section and paid in accordance with Section 13 of the
General Terms.

 

[***].

5.4  Invoicing Terms for all other Equipments:

 

All
Equipment purchased by Reliance that forms a part of Expansions shall be
invoiced as set forth in this Section and paid in accordance with Section 13 of
the General Terms.

 

[***].

6

 

5.5  Currency and Mode of Payments

5.5.1                                  The value of all Equipment
purchased by Reliance under this Broadband Access Equipment Contract shall be
computed based on Net Prices expressed in [***] in accordance with the
provisions of the General Terms, unless otherwise agreed by the Parties.

5.5.2                                  All payments shall be
payable by wire transfer.

 

5.6  Total Cost
Basis

[***].

6      WARRANTIES

6.1  Equipment
Warranty.

6.1.1                                  The Vendor warrants that,
during the Product Warranty Period, all Equipment shall conform with and
perform in accordance with the Specifications and shall be free from Defects
and Deficiencies (the “Equipment Warranty”).

6.1.2                                  During the Product Warranty
Period, Vendor shall provide the warranty services described under the
Documents at no additional cost to Reliance.

6.2  Breach of
Warranties.

6.2.1                                  In the event of any breach
of the Equipment Warranty, the Vendor shall promptly repair or replace the
defective or nonconforming Equipment or otherwise cure any Defects and
Deficiencies so that the Equipment and Broadband Access Reliance Network shall
perform in accordance with the Specifications. 
If the Vendor fails or refuses 
to promptly repair, replace and/or cure such defect, Reliance may, in
addition to exercising any other remedies available to it under the contract,
law and/or equity,  at its option ;

i)                                                   elect to have
such Defective Equipment, replaced, repaired or corrected by itself or any
third party, and Vendor shall in such an event (a) provide all technical
details, documentation, and other information required for such repair replacement
or correction; and (b) reimburse Reliance for all direct costs incurred in
connection with such repair, replacement or correction; and/or

ii)                                                elect to have
the Vendor provide a credit or refund based on the original purchase price of
such Defective Equipment.

6.2.2                                  The Warranty Period for all
repaired, replaced or corrected Equipment shall be the longer of :

a                                          [***] from the date of
delivery of the repaired, replaced or corrected Equipment; or

 

7

 

b                                         the un-expired term of the
original Product Warranty Period.

6.2.3                                  Notwithstanding the
foregoing, the Vendor shall have no liability pursuant to this Section 6.2
for:

a            damage caused by an event of Force Majeure other
than to the extent that the Equipment should have been able to withstand any
such Force Majeure event, in accordance with the Documents;

b           alterations by Reliance and/or the Vendor at
Reliance’s request against Vendor recommendations and inconsistent with this
Broadband Access Equipment Contract, excluding normal maintenance or parameter
changes;

c            damage or Deficiencies resulting from a failure by
Reliance to follow the Specifications;

d           damage resulting from the gross negligence or
willful misconduct of Reliance, or any of its employees, agents or contractors
(other than the Vendor and its Subcontractors); or

e            performance or damages directly resulting from the
failure of the equipment or software (or any related services) not provided by
the Vendor or any Subcontractors (provided that Vendor has not contributed to
such failure or failed to comply with Vendor’s project management
responsibilities which contributed to such failure), provided that this shall
not limit the Vendor’s obligations as to Interoperability pursuant to the terms
of the Documents;

except when any such damage or Deficiencies is done, made or caused by
Vendor or any Subcontractor or their employees or agents.

6.3  Repair and
Return.

6.3.1                                  The provisions of Repair and
Return Services required to be provided during the Equipment Warranty and
Technical Support Services are specified in Annexure 1A to the Specifications.
In the event of a breach of the Equipment Warranty, the Parties shall follow
the procedures set forth in the Specifications.

6.3.2                                  In the event that the remedy
of any breach of the Equipment Warranty, Reliance will notify within a
reasonable time period and if such remedy 
requires the installation or provision of additional equipment, software
and/or services, the Vendor shall provide such equipment, software and/or
services, at [***] to Reliance. Where Reliance cannot remove and reinstall the
Defective Equipment without incurring significant time and expense, Vendor
shall repair, replace or correct the Equipment at Reliance’s site.  In such event Vendor shall perform all such
repair, replacement and correction at Reliance’s site without disrupting, the
operation of the Reliance Network or any part thereof. Vendor shall be
responsible at [***], for replacement of cable and wire products site
restoration and performing all work incidental to the repair replacement and
correction of Defective Equipment. Reliance shall

 

8

 

allow the Vendor to inspect
the Equipment, Software, Services, or the Network, as the case may be, on-site
in order to effect the necessary repairs.

 

6.3.3                                  During the Product Warranty
Period and the period that the Technical Support Services is in effect, the
Vendor shall be [***] associated with: (a) removing or disconnecting the
Equipment subject to the warranty claim as set forth in the Specifications; (b)
dismantling and reinstalling surrounding equipment and property in connection
with removing or disconnecting the Equipment that is the subject of such
warranty claim as set forth in the Specifications; and (c) all on-site and
off-site repair and related activities (including without limitation
reinstallation after repair) for Equipment as set forth in the Specifications.

 

6.4       Other Services To Be
Provided By The Vendor Under Warranty Services-

During the Product
Warranty Period, in addition to the warranty obligations described in this
Broadband Access Equipment Contract, the Vendor shall also provide, [***], all
services as set forth in Annexure 1A to the Specifications..

6.5      Third Party Provider
Warranties.

a)              With respect to Equipment furnished by any Third
Party Provider (excluding Subcontractors), all warranties given to the Vendor
by such Third Party Provider shall inure, to the extent applicable or permitted
by law, to the benefit of Reliance, and Reliance shall have the right, at its
sole discretion, to enforce such warranties directly and/or through the Vendor.
All warranties with respect to such Equipment provided by such Third Party
Providers shall be given to Reliance on a pass-through basis.

b)             The Vendor shall be responsible for monitoring and
managing of all warranties and warranty services provided by Third Party
Providers if required, by mutual agreement between the Parties. In the event of
any dispute with respect to either identifying or resolving any problems or
defects or their root cause in the Network, the Vendor shall be responsible to
establish the co-ordination among all Persons connected to such
problems/defects and establish the process of problem resolution and ensure an
early solution.

6.6    Disclaimer

The
foregoing Warranties are in lieu of all other express and implied warranties of
merchantability and fitness for a particular purpose.

7      TERMINATION AND EVENTS OF DEFAULT

7.1  Reliance’s Right of Termination.

7.1.1                                  Reliance may suspend all or
any portion of this Broadband Access Equipment Contract, in accordance with the
terms of Sections 3.15 of the General Terms.  Reliance also has the right to terminate all or any portion of
this Broadband Access Equipment Contract upon the occurrence of any

 

9

 

Vendor Event of Default in
accordance with the terms of Section 23.1 of the General Terms.

 

7.2  Vendor’s Right of Termination.

The Vendor shall have the option to suspend or terminate this Broadband
Access Equipment Contract in accordance with the terms of Section 23.2 of
the General Terms.

*  * 
*  *  *

 

 

 

 

10

 

Reliance and the Vendor have read
this Broadband Access Equipment Contract including all Schedules and Exhibits
hereto and agree to be bound by all the Terms and Conditions hereof and
thereof.

IN
WITNESS WHEREOF, the Parties have executed this Broadband Access Equipment
Contract as of the date first above written.

	
   

  	
  RELIANCE
  INFOCOMM LIMITED

  
	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
  /s/  Prakash C. Bajpai

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
  Title:

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
  /s/  S. Ramesh

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
  Title:

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  UTSTARCOM INC.,

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
  /s/  Michael J. Sophie

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
  Title:

  	
   

  	
   

  
						

 

 

 

 

 

 

 

11

 

ANFTTB Webstore Equipment
Price List

 

[***]

 

 

 

 

ANFTTB Model 1 Equipment
Price List

 

[***]

 

 

 

 

ANFTTB Model 2 Equipment
Price List

 

[***]

 

 

 

 

ANFTTB Spares/Expansions
Equipment Price List

 

[***]

 

 

 

 

Recommended Spares List

 

[***]Exhibit 10.85

 

[***] CERTAIN
INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE
COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS

 

 

STRICTLY CONFIDENTIAL

 

 

 

 

 

BROADBAND ACCESS SERVICES CONTRACT

 

 

between

 

 

RELIANCE
INFOCOMM LIMITED,

“Reliance”

 

 

and

 

 

UTSTARCOM
INC.,

“Vendor”

 

 

 

 

 

 

 

Dated
as of October 1, 2002

 

 

 

 

 

 

 

 

Table of Contents

 

 

	
  1

  	
   

  	
   

  	
  BACKGROUND AND OBJECTIVES

  	
   

  	
   

  
	
   

  	
   

  	
  1.1

  	
   

  	
  Background

  	
   

  	
   

  
	
   

  	
   

  	
  1.2

  	
   

  	
  Objectives

  	
   

  	
   

  
	
  2

  	
   

  	
   

  	
  DEFINITIONS

  	
   

  	
   

  
	
  3

  	
   

  	
   

  	
  SCOPE OF WORK

  	
   

  	
   

  
	
   

  	
   

  	
  3.1

  	
   

  	
  Scope of Work

  	
   

  	
   

  
	
   

  	
   

  	
  3.2

  	
   

  	
  Services

  	
   

  	
   

  
	
   

  	
   

  	
  3.3

  	
   

  	
  Tools and
  Test Equipment for Services

  	
   

  	
   

  
	
   

  	
   

  	
  3.4

  	
   

  	
  Testing
  and Acceptance

  	
   

  	
   

  
	
   

  	
   

  	
  3.5

  	
   

  	
  Training
  Services

  	
   

  	
   

  
	
   

  	
   

  	
  3.6

  	
   

  	
  Management
  Services

  	
   

  	
   

  
	
   

  	
   

  	
  3.7

  	
   

  	
  Knowledge Management
  System

  	
   

  	
   

  
	
   

  	
   

  	
  3.8

  	
   

  	
  Policies
  Applicable to Vendor Personnel

  	
   

  	
   

  
	
   

  	
   

  	
  3.9

  	
   

  	
  Technical Support
  Services:

  	
   

  	
   

  
	
  4

  	
   

  	
  TERM

  	
   

  	
   

  
	
  5

  	
   

  	
  PRICING
  AND INVOICING

  	
   

  	
   

  
	
   

  	
   

  	
  5.1

  	
   

  	
  Determination of Net
  Price

  	
   

  	
   

  
	
   

  	
   

  	
  5.2

  	
   

  	
  Invoicing
  Terms

  	
   

  	
   

  
	
   

  	
   

  	
  5.3

  	
   

  	
  Payments
  for Services

  	
   

  	
   

  
	
  6

  	
   

  	
  WARRANTIES

  	
   

  	
   

  
	
   

  	
   

  	
  6.1

  	
   

  	
  Services
  Warranty

  	
   

  	
   

  
	
   

  	
   

  	
  6.2

  	
   

  	
  Breach
  of Warranty

  	
   

  	
   

  
	
   

  	
   

  	
  6.3

  	
   

  	
  Cure
  Procedures

  	
   

  	
   

  
	
   

  	
   

  	
  6.4

  	
   

  	
  Other
  Services To Be Provided By The Vendor Under Warranty Services-

  	
   

  	
   

  
	
   

  	
   

  	
  6.5

  	
   

  	
  Third Party
  Provider Warranties

  	
   

  	
   

  
	
   

  	
   

  	
  6.6

  	
   

  	
  Disclaimer

  	
   

  	
   

  
	
  7

  	
   

  	
  TERMINATION AND
  EVENTS OF DEFAULT

  	
   

  	
   

  
	
   

  	
   

  	
  7.1

  	
   

  	
  Reliance’s Right
  of Termination

  	
   

  	
   

  
	
   

  	
   

  	
  7.2

  	
   

  	
  Vendor’s Right of
  Termination

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
									

 

 

 

 

ii

 

EXHIBITS

 

	
  Exhibit A

  	
  -

  	
  Pricing

  

 

 

 

 

 

 

iii

 

BROAD BAND ACCESS SERVICES CONTRACT

 

This
Broadband Access Services Contract (“Broadband Access Services Contract”) is
effective as of October 1, (the “Effective Date”), by and between Reliance
Infocomm Limited, a company incorporated and registered under the Companies
Act, 1956 and having its Registered Office at Avdesh House, Pritam Nagar, 1st Slope,
Ellis Bridge, Ahmedabad 380006, Republic of India (hereinafter referred to as
“Reliance” which expression, unless repugnant to the context or meaning
thereof, shall mean and include its successors and permitted assigns), and
UTStarcom Inc., a company incorporated under the laws of Delaware and having
its principal offices at 1275 Harbor Bay Parkway Alameda, California 94502,
U.S.A (hereinafter referred to as the “Vendor” which expression, unless
repugnant to the context or meaning thereof, shall mean and include its
permitted successors and assigns and, together with Reliance, the “Parties” and
each, a “Party”).

RECITALS:

 

A.  Reliance desires to purchase from the Vendor
certain Services appropriate for the efficient and effective installation,
commissioning, operation, management and maintenance of the Broadband Access
Reliance Network, including the Initial Broadband Access Reliance Network; and

B.  The Vendor desires to provide to Reliance
such Services in accordance with the terms and conditions set forth herein.

NOW, THEREFORE, in consideration
of the mutual promises and covenants herein contained, and other good and
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the Parties hereby agree as follows:

1                      BACKGROUND
AND OBJECTIVES

1.1                     Background

Reliance
desires to obtain certain Services to support 
the Broadband Access Reliance Network in the Territory.  The Vendor shall perform all specific Vendor
responsibilities set forth in this Broadband Access Services Contract,
including applicable Purchase Orders and the Specifications. This Broadband
Access Services Contract is subject to the terms and conditions set forth in
the Broadband Access Network General Terms and Conditions executed by the
Parties as of the date hereof (the “General Terms”).

1.2                     Objectives

Reliance
requires services that fully support: (a) the Initial Broadband Access Reliance
Network and the Broadband Access Reliance Network, including all cost,
performance and functional requirements set forth in the relevant Documents;
(b) Interoperability as set forth in the Specifications; and (c) Reliance’s
business requirements described in this Broadband Access Services Contract
(collectively, the “Objectives”).  The
Vendor represents, warrants and covenants that the Services are fully
compatible with and fully supports the Objectives, as shall be demonstrated to
Reliance, in part, in the Acceptance Tests.

 

3

 

2                      DEFINITIONS

As
used in this Broadband Access Services Contract, the following terms have the
following meanings.  In addition to the
terms listed below, certain additional capitalised terms are defined in the
General Terms, the attachments to this Broadband Access Services Contract and
in other applicable Documents.  Unless
otherwise specifically provided, all section, schedule and exhibit references
are to this Broadband Access Services Contract.

“Effective Date”

has
the meaning ascribed thereto in the prefatory paragraph to this Broadband
Access Services Contract.

“FCAPS”

                                                shall mean
Fault Management, Configuration, Accounting, Performance and Security
Management.

“Services Warranty”

has
the meaning ascribed thereto in Section 6.1.

“Services Warranty Period”

with
respect to all Services that relate to Products that form a portion of the
Broadband Access Reliance Network, a period of [***] following Acceptance  of such portion of the Broadband Access
Reliance Network.For Services provided by the Vendor under the TSS, there shall
be a warranty period of [***] from satisfactory acceptance by Reliance of the
repair or replacement by the Vendor of any Network Element provided that in the
event such repairs occur during the applicable Product Warranty Period, then
the warranty period shall be the greater of [***].  With respect to all other Services, the Services Warranty Period
shall be [***] from the date of completion of such Services.

“Trainer Day”

the
provision of Training Services to personnel designated by Reliance, by one
Vendor Personnel [***].

“Trainer Fee”

has
the meaning ascribed thereto in Section 3.5.3

“Training Services”

has
the meaning ascribed thereto in Section 3.5.1

 

4

 

 “Broadband
Access Services Contract”

this
Broadband Access Services Contract, including all schedules, exhibits and other
attachments hereto.

“Services Price List”

means
the Charges for the Services to be provided by the Vendor as set forth in
Exhibit A.

3                      SCOPE OF WORK

3.1                     Scope of Work.

3.1.1                                  The Vendor shall provide to
Reliance the Services set forth in the relevant Purchase Order pursuant to and
in accordance with this Broadband Access Services Contract. All Services shall
comply with the relevant Specifications and the Standards. The Vendor shall
coordinate its efforts hereunder with all Subcontractors, Third Party Providers
and the Other Contractors, to ensure compliance with any and all supply and
transportation requirements and all Governmental Entities.  All Services, requiring certification shall
be certified by independent and appropriate professionals licensed or properly
qualified to perform such certification in all appropriate jurisdictions,
reasonably acceptable and at no cost to Reliance, if such certification is
required by Applicable Law or the Specifications. Vendor shall provide to
Reliance, necessary installation certificates, as per EPCG regulations for
which the Parties will mutually agree on a format and procedure.

3.1.2                                  Reliance shall purchase the
Services described herein by Purchase Orders pursuant to the price list set
forth in Exhibit A and shall pay for such Services pursuant to Section 5.2.
Vendor shall perform only such Services as are specifically ordered by Reliance
pursuant to a Purchase Order. Reliance currently intends that Vendor shall
provide Services (other than Technical Support Services) with respect to the
Initial Broadband Access Reliance Network only. Reliance shall not be obligated
to pay for any Services not covered by a Purchase Order.

3.2                     Services

3.2.1                                  Vendor shall provide all
Services purchased under a Purchase Order and in accordance with the relevant
Specifications on an end-to-end basis to ensure successful completion of the
Work (provided, however, that installation and commissioning Services shall be
limited to the Services requested ordered in the applicable Purchase Order),
which Services include but are not limited to :

a                                          Product logistics,
installation and commissioning (including commissioning testing) Services
including, but not limited to, ready for

 

5

 

installation inspection and
validation and as-built documentation (redline versions); and

 

b                                         Management Services
including, but not limited to: program management, optimization, engineering,
network design, network integration, integration with network management system
(for FCAPS functionality), network operations center, management of Third Party
Products, Network Acceptance Testing, Product Integration including Test Bed
integration, Test Bed operation support, and Network O&M.

c                                          At Reliance’s request Vendor
shall mobilize and commit sufficient resources necessary to successfully
implement the Initial Broadband Access Reliance Network with the approval of
Reliance, as required, including subject matter experts (subject to the experience
requirements set forth in Section 3.10.2 below).

d.             Acceptance Testing, Training, TSS , Knowledge Management

 

No
Services described in this paragraph 3.2(b), shall be provided unless the
Parties mutually agree to a budget and pricing for such Services in advance of
accepting a Task Order for such Services. In the event such budget is exceeded,
each Party shall be responsible for such excess in proportion to its relative
fault or causation.  Any disagreement on
the budget and pricing shall be resolved by the Parties by negotiations in good
faith within [***]. In the event that the Parties are unable to reach mutual
agreement on the budget and pricing, the Parties shall work together to ensure
a mutual resolution that does not adversely affect the relevant schedule.

3.2.2                                  At Reliance’s request Vendor
shall mobilize and commit sufficient resources necessary for Program
Management. Reliance shall pay Vendor for program management as set forth in
Exhibit A. In the event that Reliance requires Vendor Personnel to be deputed
to a Network Location, Vendor shall depute such Vendor Personnel. Reliance
shall pay Vendor the Charges set forth in Exhibit A for such Vendor Personnel.

3.3                     Tools and Test Equipment for
Services

3.3.1                                  Vendor agrees, [***], to
provide all tools (including Vendor Internal Tools) tackles and test equipment
along with their accessories and consumables, to perform the installation,
commissioning, and acceptance testing Services of Products for the Initial
Broadband Access Reliance Network Upon Acceptance of the Initial Broadband
Access  Network, Vendor shall remove all
such tools, tackles and test equipment.

3.3.2                                  In order to work towards
achieving Interoperability, Reliance may bring other infrastructure vendors’
equipment into the Test-Bed Laboratory. 
Notwithstanding

 

6

 

anything contained herein to the contrary, the Vendor shall share with
these other infrastructure vendors that Reliance brings into the Test-Bed
Laboratory, all necessary interfacing information (under suitable conditions of
confidentiality and/or licensing agreements) to assure the timely achievement
of each of the mutually agreed Interoperability Milestones in accordance with
the Time Tables and schedules set forth in the relevant Purchase Orders.

3.4                     Testing and Acceptance

Vendor
hereby agrees to strictly adhere to the testing and acceptance procedure set
forth in the Specifications. Reliance shall co-operate on a commercially
reasonable basis with Vendor to ensure the successful completion of testing and
acceptance activities.

3.5                     Training Services

3.5.1                                  The Vendor shall provide to
Reliance, access to all the training courses and the right to use (“RTU”) to
all the training courses and training course materials for which Vendor owns
intellectual property rights and/or the license to use and as are available
from time to time that are relevant to the Products supplied for the Broadband
Access Reliance Network (the “Training Services”). The RTU shall be provided
with permission to reproduce the course material for training Reliance
personnel, including associates and contractors retained for installation,
commissioning and operational support of the Broadband Access Reliance Network.
Vendor shall update such course material for all such courses from time to
time. Vendor shall provide all Training Services in accordance with the
Specifications either at the Vendor’s global training centers or at Reliance
training facilities in the Republic of India, with such location to be decided and
advised by Reliance. The Parties shall mutually determine the method and manner
of the provision of Training Services, including without limitation, class
planning, scheduling and co-ordination. The Training Services shall be provided
by qualified and experienced training personnel, as approved by Reliance.
Vendor shall provide Reliance with the resumes of all of Vendor’s and any
Subcontractor’s training personnel to enable Reliance to determine, in its sole
discretion, which training personnel should provide the Training Services. Such
training personnel shall have at least [***] of Access Network training
experience in the field in which they are proposed to train. Vendor shall also
be obliged to train Reliance’s trainers and shall perform, with Reliance’s
approval, skills audits for all Reliance personnel trained to be instructors
for Reliance. Periodically, mutually agreed training schedules shall be agreed
upon for imparting such training courses. The content of these training courses
shall be focussed on the implementation, operation and maintenance of the
RelianceBroadband Access  Network.

3.5.2                                  Vendor shall, during the
term of this Broadband Access Services Contract, provide to Reliance all
updated course materials relating to the Products for all Training Services
provided to Reliance hereunder from time to time.

 

7

 

3.5.3                                  Reliance agrees to reimburse
Vendor for all Trainer Days as set forth in Exhibit A hereto. Reliance shall
have the right, in its sole discretion, to determine the method and manner of
utilisation of the above mentioned Trainer Days. Notwithstanding anything to
the contrary set forth above, Reliance shall not be liable to pay for Vendor
trainer personnel’s rest and recreation.

3.6                     Management Services

Vendor
shall provide the management Services described in the Specifications at the
rates set forth in of Exhibit A. Vendor shall provide sufficient resources to
complete the Work specified in the Specifications and associated Purchase Orders
for the Work. No Services described in Section 3.2.1(c,) shall be provided
unless the Parties mutually agree to a budget for such Services prior to
accepting a Purchase Order.

3.7                     Knowledge Management System

Vendor
agrees that, among other things, all value engineered standards,
specifications, designs, and relevant Vendor practices, including but not
limited to testing and commissioning procedures, technical and standard
documentation for facilities, maintenance and operational procedures and standards,  documentation, reports, drawings, etc.,
relating to the implementation, management and operation of the Broadband
Access Reliance Network shall be delivered to Reliance, provided that the
Materials are utilised solely for the implementation, operation and management
of the Broadband Access Reliance Network and are subject to the confidentiality
provisions set forth in Section 24.14 of the General Terms and this
Section.  Upon delivery of such
materials to Reliance, Vendor grants to Reliance a [***] license solely for use
in the Territory to internally use, execute, to make sufficient copies for its
own internal use, and to modify and translate them and/or combine them with
other materials (at Reliance’s own risk) in order to prepare other works for
Reliance’s own internal use, provided, however that Reliance shall not have the
right to license or sell any software that is a Derivative Work of software
delivered by Vendor pursuant to this Section 3.9 Reliance acknowledges that all
information and materials delivered under this Section 3.9 are delivered on an
“as-is-where-is” basis. Notwithstanding the above, for any software and/or
other Materials originating from or being proprietary from a third party, if
the Vendor has any limitation under a license and/or other agreement with such
third party, Vendor will advise Reliance on how such third party software
and/or Materials can be acquired or used, to enable Reliance to decide whether
to acquire or use such third party software and/or Materials. Wherever possible,
Vendor shall attempt, on a reasonable efforts basis, to obtain such third
party’s consent for use of such software and/or Materials by Reliance without
an additional charge to Reliance. Vendor shall use its knowledge management
system for the performance of the Services and shall provide Reliance and the
Users access to Vendor’s knowledge database during the term of this Broadband
Access Services Contract. Vendor shall facilitate, during the performance of
Services, tapping of its pool of consultants, and industry experts as
reasonably requested by Reliance. Reliance agrees that Reliance shall be
responsible to procure any hardware necessary to utilise any materials provided
to Reliance under this Section and to pay for

 

8

 

any additional services
requested by Reliance relating to this Section under the terms of this  Services Agreement.

 

3.8                     Policies Applicable to
Vendor Personnel

3.8.1                                  Vendor and Reliance shall
follow the mobilization procedure as per the “PAF and Roster process” attached
to the General Terms for each of the Key Personnel and those Vendor Personnel
mobilized to provide the Services and who are charged to Reliance on a per diem
basis.

3.8.2                                  Unless otherwise mutually
agreed between the Parties in writing prior to their mobilization on the job,
the Vendor shall engage only those personnel to perform Services, that at all
times meet each of the following criteria:

[***]

 

3.8.3                                  Reliance shall request
additional information or approve or disapprove PAFs submitted in accordance
with the Documents in [***].  If
Reliance does not so respond to the submitted PAF, the Vendor shall give notice
to Reliance for necessary action and in the event of Reliance not responding in
the next [***], the submitted PAFs shall be deemed to have been approved.  At the Vendor’s option the Vendor may
provide multiple resumes in advance for Reliance’s review. Reliance shall
request further information, approve, or disapprove such individuals as set
forth in this Section 3.10.3. Reliance shall also provide invitation
letters for expediting visa and entry approvals for such individuals to enable
such individuals to travel to India as required after completion of the
approval process set forth in the Documents.

3.8.4                                  In cases where the Vendor is
required to use Vendor Personnel to carry out Work outside of India, such
Vendor Personnel will be subject to approval by Reliance (acting reasonably and
in a timely manner) prior to starting any work.

3.8.5                                  For Subcontractors carrying
out Services under section 3.2.1(a) above, the engagement of the
Subcontractors’ personnel are not covered under this Section 3.10. These
Subcontractors will be contracted by the Vendor as set forth in the General
Terms. However, Reliance shall have the right, with Vendor’s approval, to pay
such Subcontractors directly.

3.8.6                                  If Reliance requires the
services of Vendor Personnel for future support or warranty purposes, Vendor
shall use [***] efforts make available the services of personnel who were involved
in the performance of the original or related Services. However if such
personnel are no longer employed by the Vendor or are otherwise prevented by
reasons of health issues at the time or other issues beyond Vendor’s control,
Vendor and Reliance shall identify the best alternative and mobilize
alternative personnel.

 

9

 

3.8.7                                  For Work performed on a time
and materials basis, Vendor shall prepare and submit weekly timesheets for
signature by Reliance’s designated representative on a weekly basis in
accordance with the Procedures Manual. The normal working week shall be [***] a
week.

3.8.8                                  On a [***]
basis, and at the end of this Broadband Access Services Contract,  Vendor shall submit its invoice(s) and supporting
documents in accordance with this Services Agreement and the General Terms.

3.9                     Technical Support Services:

3.9.1                                  Vendor shall,
during the Term of this Broadband Access Services Contract, provide the
Technical Support Services as set forth in Annexure 1A to the
Specifications, including but not limited to repair and return of Defective
Equipment, provision of all Software 
and firmware Updates and Upgrades and firmware Updates, access to
Vendor’s Indian and global Technical Assistance Centre. Vendor shall provide
Technical Support Services during the Product Warranty Period. Reliance shall
pay Vendor for the Technical Support Services as set forth in Exhibit A
following the expiry of the applicable Product Warranty Period. Parties have
agreed that the Vendor shall provide the TSS for an initial period of [***].

3.9.2                                  Vendor shall ensure the
continued availability of Vendor personnel having the required skill and
experience to be located at Reliance’s Network Operations Centres (NOC) at
[***] to Reliance. In addition, Vendor shall also staff its helpdesk in
accordance with the requirements set forth in Annexure 1A to the Specifications
at [***] to Reliance. In the event that, pursuant to Reliance’s specific
written request, any additional Vendor Personnel are requested to be deputed to
a Network Location, Vendor shall make such additional Vendor Personnel
available to Reliance and Reliance shall reimburse Vendor for [***] incurred by
such Vendor Personnel. [***].

4                      TERM

4.1.1                                  The initial term of this Broadband
Access Services Contract is [***] from the Effective Date, subject to the terms
and conditions of this Broadband Access Services Contract including, without
limitation, the termination provisions set forth in Section 7. This
Broadband Access Services Contract shall upon the mutual written agreement of
the Parties, be renewed for [***] on the same terms and conditions contained
herein.

5                      PRICING AND INVOICING

5.1                     Determination of Net Price

5.1.1                                  The Net Price for any
Services purchased by Reliance under this Broadband Access Services Contract
shall be determined in accordance with the provisions

 

10

 

of Section 5.1 and is
[***] on or with respect to the provisions of such Services. [***].

 

5.1.2                                  The Net Price of any
Services shall be the Net Price for such services specified in the Services
Price List All amounts in excess of the Net Price paid by Reliance to the
Vendor for Services shall be handled in accordance with the provisions of the
General Terms. The Net Prices set forth in the Services Price List are [***].

5.1.3                                  The Net Price on the
Services Price List shall be fixed for a period of [***] from the Effective
Date. At such time, the Parties shall re-negotiate such Net Prices to be fixed
for a subsequent [***] period to reflect the changes in the labour rates during
the preceding [***]. This process shall be repeated every [***] thereafter
during the Term of this Broadband Access Services Contract.

5.2                     Invoicing Terms

All Installation and Commissioning Services
provided by Vendor to Reliance shall be invoiced as set forth in this Section
and paid in accordance with Section 13 of the General Terms.

 

[***].

Where Services are provided which are not
rendered for Products, such Services shall be invoiced and paid in accordance
with Section 13 of the General Terms and mutually agreed milestones.

 

5.3                     Payments for Services

The
value of the Services described in Section 3.2.1(a) shall be denominated in
[***] in accordance with the provisions of the General Terms, unless otherwise
agreed by the Parties. The amount paid is inclusive of all and any taxes levied
by any Governmental Entity on the provision of Services provided by the Vendor.

6                      WARRANTIES

6.1                      Services Warranty.

The
Vendor warrants that, during the Services Warranty Period, all Services shall
conform with and perform in accordance with the Specifications and shall be
free from Defects and Deficiencies (the “ Services Warranty”).

6.2                     Breach of Warranty.

6.2.1 In the event of any breach of the Services Warranty, the Vendor
shall promptly repair, replace, provide additional services or otherwise
correct (including re-performance of Services) at [***], any Defective Services
so that the Services and Broadband Access Reliance Network comply with the Specifications.  If the Vendor

 

11

 

fails or refuses  to promptly
cure any such Defective Services, Reliance may, in addition to exercising any
other remedies available to it  under
the contract, law and/or equity, Reliance may at its option.(i) elect to have
such Defective Services, replaced, repaired or corrected by any third party,
and Vendor shall in such an event (a) provide all technical details,
documentation, and other information required for such repair replacement or
correction; and (b) reimburse Reliance for all costs and expenses incurred in
connection with such repair replacement or correction; or

(ii) elect to have the Vendor provide (a) a credit or refund based on
the original purchase price of such Defective Services, as the case may be.

The warranty period for all
repaired, replaced or corrected 
Services shall be the longer of

 

[***].

 

6.2.2 Notwithstanding the
foregoing, the Vendor shall have no liability pursuant to this Section 6.2
for:

a)damage caused by an event of Force Majeure
other than to the extent that the Services should have been able to withstand
any such Force Majeure event, in accordance with the Documents;

b) alterations by Reliance and/or the Vendor
at Reliance’s request against Vendor recommendations and inconsistent with this
Broadband Access Services Contract, excluding normal maintenance or parameter
changes;

c)damage or Deficiencies resulting from a
failure by Reliance to follow the Specifications; or

d) damage resulting from the gross negligence
or willful misconduct of Reliance, or any of its employees, agents or
contractors (other than the Vendor and its Subcontractors); or

e) performance or damages directly resulting
from the failure of the equipment or software (or any related services) not
provided by the Vendor or any Subcontractors (excluding OMC Products for which
Vendor is responsible), provided that this shall not limit the Vendor’s
obligations as to Interoperability pursuant to the terms of the Documents;

except
when any such damage or Deficiencies is done, made or caused by Vendor or any
Subcontractor or their employees or agents.

6.3                     Cure Procedures.

6.3.1                                  If Reliance claims a breach
of any warranty , its shall notify the Vendor of the breach within a reasonable
period of time after its determination that the breach has occurred. For
provision of repair, replacement and correction of Defective Services, Reliance
shall allow the Vendor to inspect the Work on-site and to perform any repairs,
replacements and corrections  that can
be performed on Site

 

12

 

without disrupting the
operation of the Broadband Access Reliance Network or any other the Network
Element relating to such Services.

 

6.3.2                                  In the event that the remedy
of any breach by the Vendor of the Services Warranty requires the installation
or provision of replacement equipment, software and/or services, the Vendor
shall provide such equipment, software and/or services, at no cost or expense
to Reliance.

6.3.3                                  During the Services Warranty
Period, the Vendor shall be solely responsible for all costs and expenses
associated with: (a) cure, repair, replacement 
or correction of the Services subject to the warranty claim; (b) dismantling
and reinstalling equipment and property in connection with cure or correction
of the Services that are the subject of such warranty claim; and (c) all
on-site and off-site repair and related activities for Services.

 

6.4                     Other Services To Be
Provided By The Vendor Under Warranty Services-

During
the Service Warranty Period, in addition to the warranty obligations described
herein in this Service Contract, the Vendor shall also provide all services as
set forth in Annexure 1A to the Specifications (Technical Support Services) in
accordance with the Documents.

6.5                     Third Party Provider
Warranties.

a)
With respect to Services furnished by any Third Party Provider (other than
Subcontractors), all warranties given to the Vendor by such Third Party
Provider shall inure, to the extent applicable or permitted by law, to the
benefit of Reliance, and Reliance shall have the right, at its sole discretion,
to enforce such warranties directly and/or through the Vendor.  All warranties with respect to such Services
provided by such Third Party Providers shall be given to Reliance in accordance
with the General Terms.

b)
In the event of any dispute with respect to either identifying or resolving any
problems or defects or their root cause in the Network, the Vendor shall be
responsible to establish the co-ordination among all Persons connected to such
problems/defects and establish the process of problem resolution and ensure an
early solution.

6.6                     Disclaimer

The
foregoing warranties are in lieu of all the other express and implied
warranties, of merchantability and fitness for a particular purpose.

7                      TERMINATION
AND EVENTS OF DEFAULT

7.1                     Reliance’s Right of
Termination.

Reliance
may suspend all or any portion of this Broadband Access Services Contract, in
accordance with the terms of Section 3.16 and Section 23.1.2 of the
General Terms.

 

13

 

Reliance
also has the right to terminate all or any portion of this Broadband Access
Services Contract in accordance with the terms of Section 23.1 of the
General Terms.

7.2                     Vendor’s Right of
Termination.

The Vendor shall have the option to suspend or terminate this Broadband
Access Services Contract in accordance with the terms of Section 23.2 of
the General Terms.

 

 

 

 

14

 

Reliance and the Vendor have read
this Broadband Access Services Contract including all Schedules and Exhibits
hereto and agree to be bound by all the terms and conditions hereof and
thereof.

IN
WITNESS WHEREOF, the Parties have executed this Broadband Access Services
Contract as of the date first above written.

 

	
   

  	
  RELIANCE
  INFOCOMM LIMITED

  
	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
  /s/  Prakash C. Bajpai

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
  Title:

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
  /s/  S. Ramesh

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
  Title:

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  UTSTARCOM INC.,

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  By:

  	
  /s/  Michael J. Sophie

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
  Title:

  	
   

  	
   

  
						

 

 

15

 

Exhibit A - Pricing (Broadband Access Services Contract)

 

 

[***]

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