Document:

Ex-10.1 VCG Services Agreement

 

 

VCG, INC.

 

VCG SERVICES AGREEMENT

	 	 	 
	Licensee Name
	 	ABLEST Inc.

	& Street Address 1901 Ulmerton Rd.-Ste.300, Clearwater, FL 33762

This VCG Services Agreement (“Services Agreement”) is made as of the 29th 
day of September, 2005 (“Start Date”) by and between VCG, Inc. (“VCG”), a Georgia
corporation with its principal place of business at 1805 Old Alabama Road, Suite 250, Roswell, GA
30076, and the above-identified Licensee, a Florida corporation, and is governed by the terms and
conditions set forth herein, which Licensee has read, understood, and accepted. In consideration
for the mutual covenants set forth herein, the receipt and sufficiency of which are hereby
acknowledged, the parties agree as set forth herein.

All provisions of the VCG License & Support Agreement dated 29th September, 2005 between
VCG and Licensee (“License Agreement”) are incorporated herein by reference and, except as
expressly specified otherwise, apply hereto as if fully set forth herein; however, in case of any
conflict between this Services Agreement and the License Agreement (or any Exhibit or other
amendment hereto), this Services Agreement shall control.

ORDERS FOR SERVICES Licensee shall order VCG services for the System (“Services”) by
having its authorized representative execute a properly completed Services Order in the form of
Exhibit A hereto and forward same to VCG. Each such Services Order is subject to VCG’s
acceptance. If VCG accepts a purchase order or other ordering document from Licensee, any terms
that are in addition to or conflicting with the terms of this Agreement or a System Order shall
have no effect.

DEFINITIONS Any term defined in the License Agreement or designated with an initial
capitalized letter shall have the meaning ascribed to it in the License Agreement and this Services
Agreement. Headings are for convenience only and do not define or limit the scope of any provision
hereof.

ENTIRE AGREEMENT This Services Agreement and the License Agreement, and their referenced
Exhibits, together constitute through mutual negotiation the entire agreement and understanding
between VCG and Licensee with respect to the subject matter hereof, and is intended as the parties’
final expression and complete and exclusive statement of the terms thereof, superseding all prior
or contemporaneous agreements, representations, promises and understandings, whether written or
oral. This Services Agreement shall not be modified or terminated in whole or in part except in a
writing specifically referencing this Services Agreement and duly signed by authorized
representatives of both parties. “Licensee” means the specific legal entity or operating unit that
has executed this Services Agreement. Until executed by VCG in Roswell, GA, this Services Agreement
constitutes an offer. This Services Agreement shall be binding upon and inure to the benefit of the
parties, their legal representatives, and their respective permitted transferees, successors, and
assigns.

Exhibit A and Addendum I are attached hereto and made a part hereof.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by
their duly authorized representatives as of the Effective Date, and each represents and warrants to
the other that it is legally free to enter in to this Agreement.

	 	 	 
	ACCEPTED:

	 	ACCEPTED:
	 
	 	 
	VCG, INC.

	 	ABLEST Inc.
	 

	 	Licensee
	 
	 	 
	
By: /s/ Stephen C. Taylor

	 	By:
/s/  W. David Foster
 
	Name Signed

	 	Name Signed
	 
	 	 
	Stephen C. Taylor, President

	 	W. David Foster, Vice Chairman
	 

	 	 
	Name & Title Printed

	 	Name & Title Printed
	 
	 	 
	September 29, 2005

	 	September 29, 2005
	 

	 	 
	Date

	 	Date
	 
	 	 
	Fax 770-449-3638 Phone 770-246-2300
	 	727.299.1295/727.299.1200
	 
	 	 
	Facsimile & Telex Numbers

	 	Facsimile & Telex Numbers

The provisions and fees contained herein are valid provided this VCG Services Agreement

and Services Order are executed by Licensee and received by VCG

on or before September 30, 2005.

					
	 	 	 	 	 
	VCG Services Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 1 OF 3

 

 

VCG SERVICES AGREEMENT TERMS AND CONDITIONS

1. SERVICES FEES; USE RIGHTS Services are provided on a time and materials basis at VCG’s then-current rates
(“Services Fees”), and are based on eight (8) hours within one (1) business day (each, a “Day”).
All Services Fees are per person unless otherwise specified. Licensee shall pay all Services Fees
in accordance with Section 2 below. The Services shall be used for Licensee’s own internal
business use solely as granted in the License Agreement. Licensee shall provide VCG with all
necessary information, access, workspace, computing resources, and other services and support
materials as reasonably required by VCG to perform its duties hereunder in a timely manner.

2. PAYMENT TERMS

2.1 Services Fees. A minimum of one (1) Day shall be charged for Services. If longer hours
are requested, additional fees will be assessed. Services Fees are also subject to an additional
one hundred percent (100%) premium for Services provided on a holiday or weekend.

2.2 Payment. VCG shall invoice Licensee on a no less than weekly basis for one hundred
percent (100%) of the Service Fees specified in a Services Order for all Services provided during
the preceding period; Licensee shall pay each such invoice upon receipt. Time is of the essence
with regard to all payment terms. Any overdue amount shall bear interest at eighteen
percent (18%) per annum or the maximum legal rate if less. VCG may withhold performance until
such amount and interest are paid. Licensee shall reimburse VCG for all costs of collection
(including reasonable attorneys’ fees).

2.3 Expenses, Taxes, Etc. VCG shall invoice Licensee on a no less than weekly basis for all
Expenses incurred hereunder; Licensee shall pay each such invoice on receipt. All amounts stated or
referenced herein do not include shipping and handling or insurance, and are net of all taxes and
other similar assessments, however designated or levied, all of which are Licensee’s
responsibility, as further provided in the License Agreement.

3. SCHEDULING Services shall be scheduled at least thirty (30) days in advance. All
scheduling is dependent on the availability of resources. If Licensee notifies VCG to reschedule or
cancel any Services within two (2) weeks before the scheduled date, Licensee shall pay VCG fifty
percent (50%) of the estimated Services Fee for such Services, plus all Expenses VCG cannot
reasonably recover. If, within a reasonable time after Licensee’s notice, VCG reschedules the
resources for such Services to a comparable assignment, VCG will waive the rescheduling or
cancellation fee.

4. INTELLECTUAL PROPERTY; CONFIDENTIALITY.

4.1 Proprietary Information. VCG IP and Proprietary Information are third party
information, Confidential Information, and Trade Secrets, without regard to form, as defined in and
subject to the License Agreement, specifically referencing the Section therein entitled
“Intellectual Property (“IP”); Confidentiality.”

4.2 Ownership; Copyright. Licensee acknowledges that VCG is the sole owner, irrevocably,
and exclusively throughout the world, of all right, title, and interest in and to the VCG IP,
including all original works of authorship, copyrights and other rights (including moral rights)
therein, modifications and derivative works, and copies thereof, whether prepared by VCG, Licensee,
or any third party. If any such VCG property is deemed to be a “work made for hire” under
applicable law, Licensee hereby assigns to VCG, solely and irrevocably, exclusively and throughout
the world, all such ownership rights, including all copyrights, moral rights, and other rights in
the works. No express or implied license is granted to Licensee unless expressly stated herein.

5. WARRANTY DISCLAIMER; LIABILITY LIMITATION 

5.1 Warranty Disclaimer. VCG makes no (and hereby disclaims all) representations and
warranties with respect to the Services, whether express, implied, or statutory, including any
implied warranty of merchantability, title, quiet possession, data integrity, noninfringement, or
fitness for a particular purpose.

5.2 Liability Limitation. If VCG fails to fulfill its obligations hereunder, Licensee’s
exclusive remedy shall be for VCG to either, in VCG’s sole discretion, re-perform the affected
Service, or waive or refund (as appropriate) the applicable Services Fee. VCG’s maximum liability
in any way arising out of or connected hereto shall be in the aggregate and limited to Licensee’s
direct actual damages not to exceed the Services Fee paid to VCG for the nonconforming Services,
reduced by any amount due VCG by Licensee. In no event shall VCG, any parent, subsidiary, or
affiliate, or any of their officers, directors, employees, or representatives, be liable to any
third party for damages of any kind or nature or in any manner whatsoever or to Licensee for any
damages caused by delay in delivery, installation, or the furnishing of Software or Services
under this Services Agreement, or otherwise for consequential, indirect, exemplary,
incidental, or special damages or costs (including attorneys’ fees) regarding this Services
Agreement or resulting from or in connection with the use, misuse, or inability to use the Services
or other services, even if VCG has been notified of the possibility thereof.

5.3 Survival. This Section 5 shall survive termination or expiration hereof and
continue in full force and effect despite any failure of consideration or an exclusive remedy.

6. TERM; TERMINATION

6.1 Term; Termination. This Services Agreement shall commence on the Start Date and, unless
earlier terminated as provided in Section 6.2 below, shall continue in effect concurrently
with the term of the License Agreement. Services Orders may be terminated under the terms of the
License Agreement. This Services Agreement shall terminate immediately upon termination of the
License Agreement, or may be earlier terminated in accordance with the terms of the License
Agreement.

6.2 Effect of Termination.

a. Services Order. Upon termination of a Services Order, this Services Agreement and any other
Services Orders shall continue in full force and effect, and Licensee shall promptly pay VCG unpaid
fees and Expenses accrued under such Services Order. If Licensee agreed to pay VCG a specific
amount during a time period stated in such Services Order, accrued fees shall include the total
commitment amount regardless if termination precedes the expiration of, and/or Licensee has not
ordered all Services covered by such fees during, such time period.

b. Services Agreement. On termination hereof: (i) all Services Orders are terminated immediately
and subject to Section 6.2.a; (ii) Licensee shall promptly pay VCG unpaid fees and Expenses
accrued under such Services Order; (iii) Licensee shall return or destroy all VCG IP and certify to
VCG its compliance therewith; and (iv) those provisions hereof which by their nature and context
are intended to survive termination hereof, including Sections 2, 4, and 5,
shall so survive.

 

					
	 	 	 	 	 
	VCG Services Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 2 OF 3

 

 

EXHIBIT A

Service Order

This Exhibit A — Service Order is made and entered into as of the            day of September, 2005,
and is attached to and made a part of the VCG Services Agreement (“Services Agreement”) between VCG, Inc. (“VCG”) and ABLEST Inc. (“Licensee”).

ALL AMOUNTS ARE CONFIDENTIAL, AND ARE VALID UNTIL

SEPTEMBER 30, 2005.

			
	A.1	 	SERVICES & FEES. For currently available Services components
and their respective fees, see Services Order Addendum I attached hereto

			
	TOTAL ESTIMATED FEES*	 	$178,000.00

			
	*PLEASE NOTE:	 	All Services Fees are estimates only. All amounts referenced
in the Services Agreement do not include Expenses, taxes, shipping costs,
insurance, etc., all of which are Licensee’s responsibility.

			
	A.2	 	LICENSEE’S SERVICES SITE INFORMATION

	 	 	 
	•

	 	Services Site — Street Address 1901 Ulmerton Rd. — Suite 300, Clearwater, FL 33762
	 
	 	 
	 

	 	 
	 
	 	 
	 

	 	 

	 	 	 	 	 	 	 
	•

	 	Licensee Project Manager
	 	Name: Shawn Leviski	 	 
	 

	 	 	 	 	 	 

	 	 	 	 	 	 	 
	Phone:727.299.1200

	 	 	 	Email:	 	sleviski@ablest.com 
	 

	 	 
	 	 	 	 

	 	 	 
	ACCEPTED:

	 	ACCEPTED:
	 
	 	 
	VCG, INC.

	 	ABLEST Inc.
	 

	 	Licensee
	 
	 	 
	By:
/s/ Stephen
C. Taylor
	 	By:
/s/  W. David Foster
 
	Name Signed

	 	Name Signed
	 
	 	 
	Stephen C. Taylor, President
	 	W. David Foster, Vice Chairman
	 

	 	 
	Name & Title Printed

	 	Name & Title Printed
	 
	 	 
	September 29, 2005
	 	September 29, 2005

	Date

	 	Date
	 
	 	 
	fax 770-449-3638 Phone 770-246-2300
	 	727.299.1295/727.299.1200
	 
	 	 
	Facsimile & Telex Numbers

	 	Facsimile & Telex Numbers

					
	 	 	 	 	 
	VCG Services Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 3 OF 3Ex-10.2 VCG License & Support Agreement

 

 

VCG, INC.

 

VCG LICENSE & SUPPORT AGREEMENT

This VCG License & Support Agreement (“Agreement”) is made as of the 29th day of
September, 2005 (“Effective Date”) by and between VCG, Inc. (“VCG”), a Georgia corporation with its principal place of business at 1805 Old Alabama Road, Suite 250, Roswell, GA 30076, and Ablest Inc. (“Licensee”), a Florida corporation with its principal place of business at 1901
Ulmerton Road.-Suite 300, Clearwater, FL 33762, and is governed by the terms and conditions below,
which Licensee has read, understood, and accepted. In consideration for the mutual covenants set
forth herein, the receipt and sufficiency of which are hereby acknowledged, the parties agree as
set forth herein.

1. DEFINITIONS Headings are for convenience only and do not define or limit
the scope of any provision hereof. Any term with an initial capitalized letter shall have the
meaning ascribed to it herein; “includes” and “including” shall mean “includes/ing without
limitation;” and the following terms shall have the meanings stated:

1.1 Active User. A Licensee employee individually licensed to use the System,
identified by name, unique Authorized Personnel ID (“APID”), and unique password.

1.2 Documentation. VCG’s instructions on Software use in electronic form.

1.3 Environment. Licensee’s computer and technical environment, configuration for Software
use and operation, and Third Party Software that meet VCG’s recommended requirements for System
operation.

1.4 Sites. Licensee’s locations where the Software is installed, as specified in the System
Order:

a. Server Sites. The authorized locations of Licensee’s servers.

b. User Sites. The authorized locations of Licensee’s personal computers, wireless or other
remote devices, or any other equipment able to access Licensee’s servers.

1.5 Software. The licensed Version and configuration of the computer software and other
programs proprietary to and supported by VCG specified in the applicable System Order.

1.6 System. Collectively, Software, Documentation, and Enhancements, and Updates where
applicable, and all copies thereof.

1.7 System Key. VCG’s electronic code, password, or device provided to allow Licensee to
install the number of Server and Active User Licenses granted in the applicable System Order.

1.8 System Order. An order for the Software and Documentation substantially in the form of
Exhibit A.

1.9 Taxing Entities. Specific governmental taxing authorities for which VCG provides
software calculation of taxes.

1.10 Third Party Software. Computer application and other programs proprietary to VCG’s
licensors specified in the System Order.

1.11 Version. The Software configuration with a whole-number convention (e.g., 1.X, 2.X).
The then-current Version contains all Enhancements, and Updates where applicable, (as defined in
Exhibit B.3).

2. GRANT OF RIGHTS

2.1 License Grant. Subject to the terms of this Agreement, VCG grants to Licensee a
nonassignable, nontransferable, and nonexclusive limited license to use the Software in object code
form and related Documentation solely for Licensee’s internal use in processing data and files.
Such use shall be only at the Licensee Sites in the US, and for the number of Active Users,
specified in the applicable System Order for which Licensee has paid the corresponding License Fee.
Licensee shall install and use the Software only at Server and User Sites specified in the
applicable System Order. Licensee must obtain VCG’s prior written consent to move the Software to a
different Site. At no time shall any APID be assigned to a different, or used by more than one,
individual, nor shall Licensee’s use of the System exceed the number of Active Users specified in
the applicable System Order without payment to VCG of the then-current fees for any such additional
uses. VCG reserves the right to audit Licensee’s System at any time to verify compliance with
this Agreement.

2.2 Right to Copy. Licensee may make server and desk top copies of the Software in object
code solely as needed for archival and backup purposes, provided that Licensee reproduces and
affixes to all full or partial copies thereof all copyright, trademark, and other proprietary
legends placed on or embedded in the original copy. Licensee shall maintain a log of the number and
location of all originals and copies of the Software, shall notify VCG if any of the copies are
kept in any location other than a Site, and shall submit a copy of said log to VCG on request by
VCG.

2.3 Environment. Licensee shall be solely responsible for: (a) providing and maintaining
the Environment, (b) assigning qualified technical personnel to operate the Software, and (c)
making an Internet connection available for VCG’s use in providing Support.

2.4 Upgrades and Additional Modules. From time to time VCG may prepare and offer for
license to licensed users under then-current Support provisions substantial new Software features
or functionality (“Upgrades”), and/or separate and distinct functional units of Software
(“Additional Modules”). Upgrades and Additional Modules shall be deemed to be new items of
Software, and are subject to Licensee’s prior written acceptance of VCG’s then-current terms and
conditions and payment of VCG’s then-current applicable additional License and Support Fees.

2.5 Support. In consideration of Licensee’s payment of the first annual Support Fee, VCG
shall provide Licensee Support as described in Exhibit B for the System during the Initial
Term (as defined therein) in accordance with VCG’s then-current Support Policy. To request Support
hereunder, Licensee shall designate two (2) personnel with sufficient technical expertise to
operate the System to be liaisons between Licensee and VCG.

2.6 Other Services. Licensee may request VCG to provide System installation,
implementation, customization, consulting, and training services under VCG’s then-current Services
Agreement. Fees for all such other services shall be at VCG’s then-current rates.

					
	 	 	 	 	 
	VCG License & Support Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 1 OF 6

 

 

2.7 Independent Contractors; Warranty. The parties’ relationship shall be independent
contractors, and nothing herein shall make either party the agent of the other for any purpose
whatsoever. Neither party shall bind or attempt to bind the other to any agreement or performance
of any obligation. Licensee represents and warrants to VCG that it shall defend, indemnify, and
hold harmless VCG from and against any and all claims of discrimination or discriminatory practices
based on or arising from use of the System or any portion thereof.

2.8 Third Party Software License Grant. Use of third party software is restricted to use
with the VCG Software per the terms of this Agreement. Said third party software vendors are third
party beneficiaries of this Agreement only as it relates to the third party software of that
vendor.

3. PAYMENT TERMS

3.1 Fees; Expenses. The fees for the license of the Systems granted hereunder (“License
Fees”) and for the Initial Term of Support (“Support Fee”) are stated in the applicable System
Order, and shall be paid in accordance with the terms outlined in the System Order. Licensee shall
reimburse VCG for all reasonable out-of-pocket (including travel and living) expenses (“Expenses”)
incurred by VCG in performing its obligations hereunder.

3.2 Taxes and Other Charges. All amounts do not include, and Licensee agrees to pay, any
additional sums for all taxes, duties, and other assessments, however designated or levied,
(exclusive of taxes based on VCG’s net income) for or related to this Agreement, whether directly
to the appropriate authority or indirectly through VCG in compliance with applicable law. Licensee
agrees to defend, indemnify, and hold harmless VCG from and against all claims, actions, judgments,
liabilities, and expenses (including penalties and interest levied) arising from or related to
Licensee’s failure to comply with this Section 3.2.

3.3 Late Payments. Time is of the essence for all payment terms. Any amounts not paid
when due shall bear interest at the rate of eighteen percent (18%) per annum, or the maximum legal
rate if less, commencing with the payment due date. VCG may withhold performance until such
sum and interest are paid. Licensee shall reimburse VCG for all costs of collection, including
reasonable attorneys’ fees.

4. LIMITED WARRANTY For a period of ninety (90) days from delivery of the System to
Licensee, but in any event commencing no later than thirty (30) days after the Effective Date, VCG
warrants to Licensee that the Software will perform substantially in accordance with the
Documentation. Licensee acknowledges that the System may not satisfy all of Licensee’s
requirements, and that this limited warranty is conditioned upon Licensee’s installation of all
Enhancements, and Updates where applicable, which may be provided under Support; and is expressly
subject to the exclusions specified in Exhibit B.4.

5. DISCLAIMERS; LIABILITY LIMITATIONS

5.1 Disclaimer of Warranties. Third Party Software provided by VCG is provided “AS IS”
and VCG makes no express or implied warranties regarding same. The limited warranty set forth in
Section 4 is made for the benefit of Licensee only, and VCG makes no (and hereby disclaims
all) other warranties, representations or conditions, whether written or oral, or express, implied,
or statutory, including any implied warranties of merchantability, fitness for a particular
purpose, noninfringement, timely tax compliance, title, system integration, data accuracy, or quiet
enjoyment (all of which are hereby expressly disclaimed) with respect to the use, misuse, or
inability to use the System (or any copy or components thereof) or any other products or
services provided by VCG, or their quality or reliability, or otherwise arising under this
Agreement. VCG does not warrant that all Errors can be corrected, or that operation of the System
shall be uninterrupted or Error-free.

5.2 Exclusive Remedy. Licensee’s sole and exclusive remedy for any material nonconformity
with the limited warranty specified in Section 4 shall be for VCG to use commercially
reasonable efforts to, in VCG’s sole discretion, either correct such nonconformity or replace the
nonconforming portion, provided VCG has received Licensee’s notice during the applicable warranty
period and VCG can duplicate such nonconformity.

5.3 Limitation of Liability. VCG’s total liability hereunder shall be in the aggregate
and limited to recovery of actual direct damages not in excess of the total License Fees actually
paid to VCG by Licensee for the nonconforming System, reduced by any amount due VCG by Licensee.
In no event shall VCG or any VCG parent, subsidiary, or affiliate, or any of their
officers, directors, employees or representatives, be liable to any third party for damages of any
kind or nature or in any manner whatsoever, regardless of the cause of action; or to Licensee for
any special, indirect, incidental, or consequential damages, loss of profits or goodwill, or tax
liability resulting from the use, misuse, or inability to use the System, Support, or any other
products or services, even if VCG has been notified of the likelihood thereof.

5.4 Survival. The parties agree that the limitations provided in this Section 5
shall survive and continue in full force and effect despite any failure of consideration or of an
exclusive remedy.

6. INTELLECTUAL PROPERTY (“IP”); CONFIDENTIALITY

6.1 Definitions. Proprietary Information means, collectively and without regard to form,
any third party information which either party has agreed to treat as confidential and Trade
Secrets and Confidential Information, defined as follows: (a) Trade Secrets means any information
that (i) derives actual or potential economic value from not being generally known to, and not
being readily ascertainable by proper means by, other persons who can obtain economic value from
its disclosure or use; and (ii) is the subject of efforts that are reasonable under the
circumstances to maintain its secrecy. For the purposes of this Agreement with respect to VCG,
Trade Secrets includes the System and derivative works; and (b) Confidential Information is
non-public proprietary information other than Trade Secrets of value to its owner, and any data or
information defined herein as a Trade Secret but which is determined by a court of competent
jurisdiction not to rise to the level of a trade secret under applicable law.

6.2 Ownership. All right, title, and interest in the System, and all information and
materials related to the System and VCG’s business, regardless of form, including all trademarks,
service marks, trade names, logos, and symbols used to denote VCG’s products and services
("Marks”), copyrights, patents, Proprietary Information, and other intellectual property rights
pertaining thereto, and all modifications, derivative works, and copies thereof (collectively “VCG
IP”) are and shall remain vested in VCG. The System is unpublished and constitutes VCG’s
copyrights, Trade Secrets, and other proprietary rights. Licensee does not claim any ownership or
other proprietary rights in or to any VCG IP.

					
	 	 	 	 	 
	VCG License & Support Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 2 OF 6

 

 

6.3 Protection of VCG IP. Licensee shall not itself or permit any other party to:

a. Disassemble, decompile, decrypt, or reverse engineer, or attempt to discover or reproduce source
code for, any part of the System; alter, modify, or prepare derivative works based on any VCG IP;
use any VCG IP to create computer programs or other material that performs, replicates, or utilizes
the same or substantially similar functions as the System; or divulge any of the ideas, techniques,
or information embodied within the System;

b. Demonstrate or display the System or its operation or use it in a service bureau or time sharing
environment;

c. Alter, remove, cover, modify, or suppress any Marks, any copyright or other proprietary notices,
or any confidentiality legends placed on embedded in or otherwise appearing in or on any VCG IP, or
fail to ensure that all such notices and legends appear on all full or partial copies of VCG IP or
any related material; or

d. By any means sell, transform, sublicense, lease, assign, pledge, mortgage, encumber, or
otherwise transfer, distribute, or dispose of any VCG IP, or any of the rights or obligations
granted or imposed on Licensee hereunder.

6.4 Confidentiality. Unauthorized disclosure or use of the other party’s Proprietary
Information and all related information and services, would cause the owner great injury and harm
(“Owner”). Therefore, the receiving party (“Recipient”) agrees to take all appropriate action to
ensure the confidentiality and security of the Owner’s Proprietary Information, but in any event no
less than the same standard of care Recipient uses to protect its own Proprietary Information of
like kind and value. Without limiting the generality of the foregoing, in addition to Licensee’s
obligations in Section 6.3, Licensee and VCG each agrees that it: (a) shall maintain the
other’s Proprietary Information in the strictest confidence, including compliance with reasonable
remote access security requirements; (b) shall not disclose, display, publish, transmit, or
otherwise make available such Proprietary Information, or the benefit thereof, in whole or in part,
except in confidence to its own employees on a need-to-know basis; and (c) except as expressly
permitted hereunder, shall not copy, duplicate, replicate, transform, or reproduce such Proprietary
Information.

6.5 Applicability. The restrictions set forth herein shall apply so long as this Agreement
is in effect and shall remain in full force and effect after any termination hereof: (a) for Trade
Secrets and any Confidential Information that rises to the level of a Trade Secret, as long as such
information qualifies as a Trade Secret under applicable law; (b) for all other Confidential
Information during a period of five (5) years after termination hereof; and (c) for all other
information and VCG IP during such period as required or permitted by applicable law.

7. TERM AND TERMINATION

7.1 Term. This Agreement shall commence on the Effective Date and continue in full force
and effect unless earlier terminated as provided hereunder.

7.2 System Order. System Orders may be terminated only: (a) by VCG if any payment owed
under a System Order remains unpaid seven (7) days after VCG’s notice thereof; or (b) by either
party if the other party fails to perform any material obligation set forth in a System Order, and
such nonperforming party does not cure such failure within thirty (30) days after notice. Permitted
termination of a System Order shall not in and of itself terminate this Agreement.

7.3 Support. Support shall terminate immediately upon termination for any reason whatsoever
of the license granted herein; otherwise, Support may be terminated only by VCG if Licensee fails
to pay any owed amount within ten (10) days after receipt of VCG’s notice thereof, or by either
party with thirty (30) days’ notice prior to the end of any Support Term.

7.4 Agreement. This Agreement may be terminated with notice to the other party only as
follows: (a) by either party if the other party materially breaches any term or condition of this
Agreement and fails to cure such breach within thirty (30) days after receipt of notice thereof; or
(b) by VCG if Licensee becomes insolvent, makes a general assignment for the benefit of creditors,
suffers or permits an appointment of a receiver for its business or assets, becomes subject to any
proceedings under any bankruptcy or insolvency law, whether domestic or foreign, or is liquidated,
voluntarily or otherwise.

7.5 Effect of Termination.

a. System Order. Upon termination of a System Order, VCG shall have no further
responsibility or liability thereunder; however, the provisions of all other System Orders,
including licensed uses and payment obligations, shall remain in full force and effect.

b. Support. Termination or expiration of Support shall not in and of itself terminate any
other provisions hereof, including Licensee’s licensed use of the System, which shall remain in
full force and effect. If VCG, in its sole discretion, grants a request by Licensee to reinstate
Support, Licensee shall pay all Support Fees accrued from time of termination plus a reinstatement
fee of ten percent (10%) of the then-current annual Support Fee.

c. Agreement. Upon expiration or termination of this Agreement for any reason: (i) all
invoices and other monies due to VCG hereunder are payable in accordance with the terms hereof;
(ii) Licensee shall immediately cease all System uses, remove all copies from any equipment on
which it has been installed, return it with all Documentation and other VCG IP, or at VCG’s option
and request destroy all originals, copies, and summaries of VCG IP and provide VCG written
certification of the foregoing; and (iii) all other rights and obligations of the parties,
including the license granted hereunder, shall immediately terminate except that the provisions
which by their sense and context are intended to survive termination or expiration, including
Sections 2.7, 3.2, 3.3, 5, 6, and 8, shall so
survive.

d. Caveat. A remedy period exercised hereunder shall not otherwise serve to toll, release,
or reduce the parties’ respective obligations or liability.

8. GENERAL PROVISIONS

8.1 Consent. Required consent or other approval shall not be unreasonably withheld or
delayed; provided, however, it shall not be considered unreasonable for either party to withhold
its consent if such consent could serve to jeopardize the confidentiality of and/or such party’s
property interests in and to: (a) for VCG, the VCG IP; and (b) for Licensee, its Proprietary
Material and other intellectual property.

8.2 Counterparts, Signatures. This Agreement and System Orders may be executed in any
number of counterparts, each of which shall be deemed an original, but which all together shall be
deemed to constitute one and the same instrument. The parties hereby agree that signatures
transmitted and received via facsimile or other electronic means shall be treated as original
signatures for all purposes hereof.

8.3 Force Majeure. Except for obligations of confidentiality and payment, neither party
shall be liable for any delay or failure in performing hereunder if such failure arises, directly
or indirectly, out of causes reasonably beyond the direct control or

					
	 	 	 	 	 
	VCG License & Support Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 3 OF 6

 

 

foreseeability of such party, and performance shall be deferred until such cause of delay is
removed, provided that the delayed party shall promptly notify the other party of such occurrence.

8.4 Governing Law; Dispute Resolution; Remedies.

a. Governing Law. This Agreement shall be governed by and construed in accordance with the
laws of the State of Georgia without giving effect to conflicts of law. The rights specified herein
are in addition to any and all other rights either party has under applicable law. VCG and Licensee
shall comply with all US laws and administrative regulations relating to the control of exports of
commodities and technical data all laws directly or indirectly applicable to their respective
activities hereunder or otherwise pursuant to or in connection with this Agreement and the
Software.

b. Dispute Resolution. Any controversy hereunder not resolved by informal negotiations in
thirty (30) days (or any mutually agreed-upon reasonable extension of time) after either party’s
request for same shall be settled by binding arbitration according to the rules of the American
Arbitration Association. The arbitrator shall have a minimum of ten (10) years experience in the
computer software industry, and shall have no authority to award punitive damages, but may award
reasonable attorneys’ fees and expenses to the prevailing party. Arbitration shall take place in
Fulton County, Georgia. Nothing in this Section 8.4.b shall be construed to bar or
otherwise interfere with VCG’s right to injunctive and/or other equitable relief as specified
herein or as may be permitted under applicable law.

c. Remedies. The parties acknowledge that each provision hereof providing for ownership
and/or protection of Proprietary Information is material to this Agreement, and that any threatened
or actual breach thereof shall constitute immediate, irreparable harm to the Owner. If either party
breaches or threatens to breach any such provision, in addition to any other remedies it may have
at law or in equity, Owner shall be entitled to a restraining order, injunction, or other similar
remedy without any requirement to post bond as a condition of such relief. VCG reserves all
remedies not explicitly granted herein.

8.5 Notices. Any notice or other communication required to be given hereunder shall be made
in writing and delivered by hand, by certified mail return receipt requested, or by facsimile or
telex (with confirmation copy sent by certified mail) addressed to the receiving party at the
address first written above, or at such other address as may be designated from time to time.
Notices shall be deemed given upon actual receipt if hand delivered, or upon the sending party’s
receipt of certified mail delivery confirmation if by mail, facsimile, or telex.

8.6 Waiver; Severability. A waiver may only occur pursuant to the prior written express
permission of an authorized officer of the other party The failure by any party hereto to enforce
any provision or right hereunder shall not prejudice it from later enforcing or exercising the same
or any other provision or right. The invalidity or unenforceability of any provision hereof shall
not affect the other provisions, and this Agreement shall be deemed amended to replace, to the
extent legally permitted, the invalid or unenforceable provision. The invalidity or
unenforceability of any provision hereof shall not be construed as a failure of consideration
hereunder.

9. ENTIRE AGREEMENT. This Agreement and its referenced Exhibits together constitute
through mutual negotiation the entire agreement and understanding of the parties with respect to
the subject matter hereof, and is intended as the parties’ final expression and complete and
exclusive statement of the terms thereof, superseding all prior and contemporaneous
representations, agreements, promises, and understandings, whether written or oral. In the event of
any conflict between this Agreement and any Exhibit hereto, the terms of this Agreement shall
control. This Agreement shall not be modified or terminated in whole or in part except in a writing
specifically referencing this Agreement and duly signed by authorized representatives of both
parties. “Licensee” means the specific legal entity or operating unit that has executed this
Agreement. Until executed by VCG in Roswell, GA, this Agreement constitutes an offer. This
Agreement shall be binding upon and inure to the benefit of the parties, their legal
representatives, and their respective permitted transferees, successors, and assigns.

Exhibits A and B and Addendum I are attached hereto and made a part hereof.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their duly authorized representatives as of the Effective Date, and each represents and
warrants to the other that it is legally free to enter in to this Agreement.

	 	 	 
	ACCEPTED:

	 	ACCEPTED:
	 
	 	 
	VCG, INC.

	 	ABLEST Inc.
	 

	 	Licensee
	 
	 	 
	
By: /s/ Stephen C. Taylor

	 	By:
/s/  W. David Foster
 
	Name Signed

	 	Name Signed
	 
	 	 
	Stephen C. Taylor, President

	 	W. David Foster, Vice Chairman
	 

	 	 
	Name & Title Printed

	 	Name & Title Printed
	 
	 	 
	September 29, 2005

	 	September 29, 2005
	 

	 	 
	Date

	 	Date
	 
	 	 
	Fax 770-449-3638 Phone 770-246-2300

	 	727.299.1295/727.299.1200
	 
	 	 
	Facsimile & Telex Numbers

	 	Facsimile & Telex Numbers

The provisions and fees contained herein are valid provided this VCG License & Support Agreement

and System Order are executed by Licensee and received by VCG on or before

September 30, 2005.

					
	 	 	 	 	 
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	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 4 OF 6

 

 

EXHIBIT A

System Order

This Exhibit A — System Order is made as of the 29th day of
September, 2005_ (“Order Date”), and is attached to and made a part of the VCG License &
Support Agreement (“Agreement”) between VCG, Inc. (“VCG”) and ABLEST Inc. (“Licensee”).

ALL AMOUNTS ARE CONFIDENTIAL, AND ARE VALID UNTIL

September 30, 2005.

	 	 	 
	A.1 

	 	SYSTEM DESCRIPTION AND FEES: For currently available VCG System and
Support components and their respective fees, see License & Support Addendum I attached hereto.

	 	 	 	 	 
	Total License Fee
	 	$	457,095.00	 
	 
	 	 	 	 
	Total Support Fee
	 	$	86,074.25	 
	 
	 	 	 	 
	GRAND TOTAL — LICENSE & SUPPORT FEES*
	 	$	543,169.25	 

	 	*	 	Note: The License & Support Fees do not include Expenses, taxes, shipping costs, etc., all of which are Licensee’s responsibility.

	 	 	 
	A.2

	 	REQUIRED THIRD PARTY SOFTWARE Licensee has the option to license the following third party
software products from either VCG or Licensee’s systems integrator:

	 	 	 
	Oracle
	 	 
	 

	 	 
	 
	 	 
	Crystal
	 	 
	 

	 	 
	 
	 	 
	 
	 	 
	 

	 	 

	 	 	 
	A.3

	 	PAYMENT TERMS: The fees for the license of the Systems granted hereunder (“License Fees”) and for the Initial Term of Support (“Support Fee”) and the
payment schedule for such fees are stated in the attached Addendum I.

	 	 	 
	A.4

	 	SERVER SITE(S) & INFORMATION [Attach Additional Site Information As Needed]:

	 	 	 	 	 	 	 
	Street Address:     1901 Ulmerton Road., Ste.300	 	 
	 
	 	 	 	 	 	 
	City / State / Zip Code: Clearwater, FL 33762	 	 	 	Server Configuration: Dual Processors
	 

	 	 	 	 	 	 
	 
	 	 	 	 	 	 
	Database Server Processor Capacity:
	 	 	 	 	 	 
	 	 	 	 	 

	 	 	 
	A.5

	 	USER SITE(S) [Attach Additional Site Information As Needed]: Use Street Address, City / State / Zip Code:

	 	 	 	 	 	 	 
	a.

	 	 	 	b.	 	 
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	c.

	 	 	 	d.	 	 
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 
	 

	 	 
	 	 	 	 

	 	 	 
	A.6

	 	ADMINISTRATIVE

	 	 	 
	a.  Billing Address:

	 	b.  Business Contact:
	 
	 	 
	Shawn
Leviski, Manager — Information Systems

	 	Shawn Leviski, Manager — Information Systems
	 
	 	 
	Name & Title

	 	Name & Title
	 
	 	 
	727.299.1200/727.299.1295/sleviski@ablest.com

	 	727.299.1200/727.299.1295/sleviski@ablest.com
	Phone, Fax & Email

	 	Phone, Fax & Email

	 	 	 
	ACCEPTED:

	 	ACCEPTED:
	 
	 	 
	VCG, INC.

	 	ABLEST Inc.
	 

	 	Licensee
	 
	 	 
	
By: /s/ Stephen C. Taylor

	 	By:
/s/  W. David Foster
 
	Name Signed

	 	Name Signed
	 
	 	 
	Stephen C. Taylor, President

	 	W. David Foster, Vice Chairman
	 

	 	 
	Name & Title Printed

	 	Name & Title Printed
	 
	 	 
	September 29, 2005

	 	September 29, 2005
	 

	 	 
	Date

	 	Date

					
	 	 	 	 	 
	VCG License & Support Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 5 OF 6

 

 

EXHIBIT B

VCG Support Terms

This Exhibit B is attached to and made a part of the VCG License & Support Agreement
(“Agreement”) between VCG, Inc. (“VCG”) and ABLEST Inc. (“Licensee”).

B.1 TERM. Unless Support is terminated earlier as set forth in
Exhibit B.2 below, Licensee shall receive Support pursuant to the Agreement and this
Exhibit B during the period of one (1) year from the Effective Date (“Initial Term”).
Thereafter, so long as VCG is offering Support for the System and Licensee is otherwise in
compliance with its obligations to VCG, Licensee shall receive Support on an annual basis (each, a
"Term”) by Licensee’s payment of the applicable Support Fee prior to the end of the then-current
Term.

B.2 SUPPORT FEES. The Support Fees payable pursuant to the Agreement are
consideration only for the Support for the System as expressly set forth herein, and are net of any
costs, charges, expenses, or other financial obligations, including taxes (as specified in
Section 3.2 of the Agreement), of Licensee arising hereunder. Licensee shall pay all such
taxes and other financial obligations in accordance with Section 3 of the Agreement.

B.3 SUPPORT SERVICES. Subject to the provisions of this Exhibit B, Support
shall comprise the following:

     a. Support. VCG will provide telephone, facsimile, and electronic support during VCG’s
normal working hours for Licensee to report problems related to Licensee’s use of the System and
for assistance with regard to such problems. Licensee shall designate two (2) technical personnel
who shall be Licensee’s sole representatives for contact with VCG regarding all Support obligations
hereunder. Licensee shall be solely responsible for installation of an Internet connection into
each server to be supported.

     b. Error Correction. VCG will use commercially reasonable efforts to correct all
verifiable, reproducible Errors in the Software reported by Licensee in writing to VCG. “Error”
means a substantial failure of the System to conform to the Documentation, and “Error Correction”
means either a software modification or addition in object code form that when made or added to the
System establishes substantial conformity of the Software to the Documentation or a procedure or
routine that, when included in the regular operation of the System, eliminates the practical
adverse effect on Licensee of such nonconformity. Upon delivery to Licensee, an Error Correction
shall be considered a portion of the System within the meaning of the license grant in Section
2 of the Agreement.

     c. Enhancements. VCG shall make available to Licensee all Enhancements to the System
under the terms of the Agreement and for no additional License Fee as long as Licensee’s Support
Fees are current. “Enhancements” are Error Corrections, improvements, and other periodic changes to
the Software in object code form, but excluding Updates (as defined below). Enhancements are issued
by VCG in its sole discretion and become part of the System within the meaning of the license grant
in Section 2 of the Agreement and for the purposes hereof.

     d. "Updates” are payroll tax and reporting updates for Taxing Entities that VCG determines to
be mandatory for the applicable System. Licensee’s designated technical personnel must identify the
tax jurisdictions when calling the Support Center.

B.4 EXCLUSIONS. VCG shall have no responsibility or liability of any kind hereunder
for any:

     a. Use by Licensee of any Version of VCG’s payroll and billing software other than the
then-current Version or the immediately preceding unmodified Version up to ninety (90) days
following the availability of the then-current Version; and for all other VCG Systems, any Version
other than the then-current and immediately preceding unmodified Versions. Licensee has the option
of continuing to use any superseded Version at its own risk and without any obligation of VCG to
support or maintain same.

     b. Errors arising from misuse, negligence, revision, modification, or improper use of all or
any part of the Software by any entity other than VCG.

     c. Errors arising from Licensee’s failure to provide the Environment, or discontinuation of
Support.

     d. Data or data input, output, accuracy, and suitability, which shall be deemed under
Licensee’s exclusive control. Data integrity storage and back-up, and any use of or reliance on
data or data output, are Licensee’s sole responsibility.

B.5 LICENSEE’S RESPONSIBILITIES. In order for VCG to provide any services, Licensee
shall, at Licensee’s expense:

     a. Maintain the Environment, proper machine readable backups according to VCG recommended
procedures and frequencies, and all VCG recommended system management procedures as outlined in the
Documentation for each System.

     b. For VCG’s payroll and billing software, install each Enhancement, Update, and Version
within ninety (90) days of its release by VCG.

     c. Provide VCG adequate facilities (e.g., access to telephone lines and the Internet, and to
the System during standard Support Center hours).

     d. Perform reasonable research and utilize the applicable Documentation prior to contacting
VCG for assistance; report all problems to VCG in a timely manner; and proceed only pursuant to
VCG’s instructions.

					
	 	 	 	 	 
	VCG License & Support Agreement
	 	VCG PROPRIETARY & CONFIDENTIAL
	 	PAGE 6 OF 6

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