Document:

Amended and Restated Employment Continuity Plan

 Exhibit 10.2 
 THE HANOVER INSURANCE GROUP, INC. 
 AMENDED AND RESTATED EMPLOYMENT CONTINUITY PLAN 

ARTICLE 1 
 Purpose 
  

	1.1	The purpose of the Plan is 

  

	 	(a)	to keep top management and other key employees focused on the interests of the Company’s shareholders and to secure their continued services in addition to their undivided
dedication and objectivity in the event of any threat or occurrence of, or negotiation or other action that could lead to the possibility of, a Change in Control; and 

  

	 	(b)	to ensure that Participants do not (i) solicit or assist in the solicitation of employees, agents and/or policyholders of the Company or any affiliate for a specified period,
or (ii) disclose any confidential or proprietary information of the Company or any affiliate prior to or after a Change in Control. 

 ARTICLE 2 
 Definitions 
 The
following capitalized terms used in the Plan have the respective meanings set forth in this Article: 
  

	2.1	Anticipatory Change in Control: (i) Any “person” including a “group” (as such terms are used in Sections 13(d) and 14(d)(2) of the 1934 Act, but
excluding the Company, its affiliates, any employee benefit plan of the Company or any affiliate, and an underwriter temporarily holding securities pursuant to an offering of such securities) commences a tender offer for securities, which if
consummated, would result in such person owning 20% or more of the combined voting power of the Company’s then outstanding securities, (ii) the Company enters into an agreement the consummation of which would constitute a Change in
Control, (iii) the submission of one or more nominees for the position of director of the Company by a shareholder or group of shareholders in a proxy solicitation or otherwise which, in its judgment, the Board or the Committee determines might
or is intended to result in a Change in Control of the Company, (iv) any “person” including a “group” (as such terms are used in Sections 13(d) and 14(d)(2) of the 1934 Act, but excluding the Company, its affiliates, any
employee benefit plan of the Company or any affiliate, and an underwriter temporarily holding securities pursuant to an offering of such securities) (1) becomes the beneficial owner, directly or indirectly, of capital stock of the Company in an
amount which requires the filing of Schedule 13D or its equivalent form pursuant to the rules and regulations under the 1934 Act; and (2) such Schedule 13D or its equivalent filing indicates that the purpose of such capital stock acquisition is
part of a plan or proposal that the Board or Committee determines could lead to a Change in Control; or (v) any other event occurs which is deemed to be an Anticipatory Change in Control by the Board or the Committee. 

 

	2.2	Board: The Board of Directors of The Hanover Insurance Group, Inc. or any successor entity thereto. 

	2.3	Cause: (i) The continued willful failure of a Participant to perform substantially his or her duties with the Company or any affiliate (other than any such failure
resulting from the Participant’s incapacity due to disability within the meaning of the Company’s short-term disability plan as in effect at the time such determination is made) after ten (10) days prior written notice from the Board;
(ii) the Participant’s conviction of, or plea of guilty or nolo contendere to, a misdemeanor involving theft or embezzlement, or a felony; (iii) the willful engaging by the Participant in illegal conduct or gross misconduct
which is demonstrably and materially injurious to the Company or any affiliate; (iv) the material breach by the Participant of any nondisclosure or nonsolicitation agreement with the Company or any affiliate, including but not limited to the
agreement related to non-solicitation and other matters set forth on Appendix B and the agreement provided under Section 5.5 hereof; or (v) the willful violation of a posted Company policy applicable to all employees which violation
is demonstrably and materially injurious to the Company or any affiliate. “Cause” may not be alleged except upon a determination by the Board of Directors of the Company or, after a Change in Control, the board of directors of the ultimate
parent of the Company. 

  

	2.4	Change in Control: (i) The members of the Board at the beginning of any consecutive twenty-four (24) calendar month period (the “Incumbent
Directors”) cease at any time during such period for any reason other than due to death, Disability or Retirement (in the event of a member’s death, Disability or Retirement, and for a period of up to four (4) months following
such death, Disability, or Retirement, such member shall be deemed to continue as an Incumbent Director until such member’s seat on the Board is filled) to constitute at least a majority of the members of the Board, provided that any director
whose election or nomination for election by the Company’s stockholders was approved by a vote of at least a majority of such Incumbent Directors shall be treated as an Incumbent Director; (ii) any “person” including a
“group” (as such terms are used in Sections 13(d) and 14(d)(2) of the 1934 Act, but excluding the Company, its affiliates, any employee benefit plan of the Company or any affiliate, and an underwriter temporarily holding securities
pursuant to an offering of such securities) is or becomes the “beneficial owner” (as defined in Rule 13(d)(3) under the 1934 Act), directly or indirectly, of securities of the Company representing 35% or more of the combined voting power
of the Company’s then outstanding securities, except this provision shall not be applicable if the Company, in connection with raising capital (including through the issuance of debt or other securities which are convertible into securities
with voting power), voluntarily agrees to issue to a “person” or a “group” (as defined above) in such a transaction, securities aggregating (when combined with securities owned by such person or group immediately prior to such
transaction) 35% or more, but less than a majority, of the combined voting power of the Company’s then outstanding securities (but this exception shall not apply to any subsequent transfer, except to the extent agreed to by the Company, in
writing, at the time such securities are issued); (iii) the consummation of a merger, consolidation, share exchange or similar form of corporate transaction involving the Company or any affiliate that requires the approval of the Company’s
stockholders (excluding a corporate transaction involving solely the Company and its affiliates) (a “Business Combination”), unless the stockholders immediately prior to such Business Combination own more than 50% of the
total voting power of the successor corporation resulting from such Business Combination and a majority of the board of directors of the successor corporation were Incumbent Directors immediately prior to such Business Combination; (iv) the
stockholders of the Company approve a sale of all or substantially all of the Company’s assets and such sale is consummated; or (v) the stockholders of the Company approve a plan of complete liquidation or dissolution of the Company.

  

	2.5	Code: The Internal Revenue Code of 1986, as amended from time to time. 

	2.6	Committee: The Compensation Committee of the Board or such other committee or persons designated by the Board. 

  

	2.7	Company: The Hanover Insurance Group, Inc. or any successor entity thereto, including without limitation, the transferee of all or substantially all of the stock or assets of
the Company. 

  

	2.8	Coverage Period: The period commencing on the date of termination of employment with the Company and its affiliates and ending on the date that is such number of days
following the date of termination that is determined by multiplying 365 by the Participant’s applicable Multiplier, with the resulting product, if not a whole number, being rounded to the next highest whole number, but in no event less than six
(6) months or more than one (1) year. 

  

	2.9	Disability: With respect to members of the Board, the inability to engage in any substantial gainful activity by reason of a medically determinable physical or mental
impairment which can be expected to result in death or which can be expected to last for a continuous period of not less than twelve (12) months. 

  

	2.10	Effective Date: The date on which the Plan becomes effective as set forth in Section 3.1 hereof. 

  

	2.11	Excess Plan: Any nonqualified plan which provides supplementary retirement benefits for participants with compensation in excess of the section 401(a) (17) and section
415 limits of the Code, as from time to time amended. 

  

	2.12	Good Reason (Executive Tier Participants Only): For Executive Tier Participants, “Good Reason” shall have the following meaning: Upon or subsequent to a Change in
Control, without the Participant’s express written consent, (i) any change in the authority, duties or responsibilities of the Participant that is inconsistent in any material and adverse respect with the Participant’s authority,
duties or responsibilities immediately prior to the Change in Control; (ii) a reduction in the Participant’s rate of annual base salary as in effect immediately prior to such Change in Control; (iii) a reduction in the
Participant’s annual short-term incentive compensation plan target award (but excluding the conversion of any cash incentive arrangement into an equity incentive arrangement of commensurate value or vice versa) from that which was in effect
immediately prior to such Change in Control; (iv) a reduction in the Participant’s annual long-term incentive compensation plan target award (but excluding the conversion of any equity incentive arrangement into a cash incentive
arrangement of commensurate value or vice versa) from that which was in effect immediately prior to such Change in Control; (v) a failure to provide benefits which are substantially similar in the aggregate to the lesser of (x) the
benefits under the employee benefit plans in which the Participant is participating immediately prior to the Change in Control, or (y) the benefits under employee benefit plans available to comparably situated employees at the successor entity;
(vi) any requirement that the Participant relocate to an office more than 35 miles from the facility where the Participant is located immediately prior to the Change in Control; or (vii) the failure of the Company to cause any successor
entity to the Company to assume all obligations under the Plan as set forth in Section 7.3 hereof. Notwithstanding the foregoing with respect to subsections (ii), (iii) and (iv) above, reductions to a Participant’s annual base
salary, target annual short-term incentive compensation and/or target long-term incentive compensation of less than 10% shall not be deemed “Good Reason” if such reductions are applied to all executives in comparable positions at the
successor entity. 

  

	2.13	 Good Reason (Senior Management Tier Participants Only): For Senior Management Tier Participants, “Good Reason” shall have the following meaning:
Upon or subsequent to a Change in 

	 	 
Control, without the Participant’s express written consent, (i) any change in the duties or responsibilities of the Participant that is
inconsistent in any material and adverse respect with the Participant’s duties or responsibilities immediately prior to the Change in Control; provided, that the mere fact that the Company is no longer a public company or has become a
subsidiary after the Change in Control shall not in and of itself constitute Good Reason hereunder; (ii) a reduction in the Participant’s rate of annual base salary as in effect immediately prior to such Change in Control; (iii) a
reduction in the Participant’s annual short-term incentive compensation plan target award (but excluding the conversion of any cash incentive arrangement into an equity incentive arrangement of commensurate value or vice versa) from that which
was in effect immediately prior to such Change in Control; (iv) a reduction in the Participant’s annual long-term incentive compensation plan target award (but excluding the conversion of any equity incentive arrangement into a cash
incentive arrangement of commensurate value or vice versa) from that which was in effect immediately prior to such Change in Control; (v) a failure to provide benefits which are substantially similar in the aggregate to the lesser of
(x) the benefits under the employee benefit plans in which the Participant is participating immediately prior to the Change in Control, or (y) the benefits under employee benefit plans available to comparably situated employees at the
successor entity; (vi) any requirement that the Participant relocate to an office more than 35 miles from the facility where the Participant is located immediately prior to the Change in Control; or (vii) the failure of the Company to
cause any successor entity to the Company to assume all obligations under the Plan as set forth in Section 7.3 hereof. Notwithstanding the foregoing with respect to subsections (ii), (iii) and (iv) above, reductions to a
Participant’s annual base salary, target annual short-term incentive compensation and/or target long-term incentive compensation of less than 10% shall not be deemed “Good Reason” if such reductions are applied to all senior
management personnel in comparable positions at the successor entity. 

  

	2.14	Good Reason (Management/Key Employee Tier Participants Only). For Management/Key Employee Tier Participants, “Good Reason” shall have the following meaning: Upon or
subsequent to a Change in Control, without the Participant’s express written consent, (i) a reduction in the Participant’s rate of annual base salary as in effect immediately prior to such Change in Control; (ii) a reduction in
the Participant’s annual short-term incentive compensation plan target award (but excluding the conversion of any cash incentive arrangement into an equity incentive arrangement of commensurate value or vice versa) from that which was in effect
immediately prior to such Change in Control; (iii) a reduction in the Participant’s annual long-term incentive compensation plan target award (but excluding the conversion of any equity incentive arrangement into a cash incentive
arrangement of commensurate value or vice versa) from that which was in effect immediately prior to such Change in Control; (iv) a failure to provide benefits which are substantially similar in the aggregate to the lesser of (x) the
benefits under the employee benefit plans in which the Participant is participating immediately prior to the Change in Control, or (y) the benefits under employee benefit plans available to comparably situated employees at the successor entity;
(v) any requirement that the Participant relocate to an office more than 35 miles from the facility where the Participant is located immediately prior to the Change in Control; or (vi) the failure of the Company to cause any successor
entity to the Company to assume all obligations under the Plan as set forth in Section 7.3 hereof. Notwithstanding the foregoing with respect to subsections (i), (ii) and (iii) above, reductions to a Participant’s target annual
short-term incentive compensation and/or target long-term incentive compensation of less than 10% shall not be deemed “Good Reason” if such reductions are applied to all management personnel in comparable positions at the successor entity.

  

	2.15	Multiplier: Is the number set forth opposite the applicable Participant’s name on Appendix A hereto. A Participant’s Multiplier shall not be less than 0.25
or more than 3.0. 

	2.16	1934 Act: The Securities Exchange Act of 1934, as amended from time to time. 

  

	2.17	Participant: Any individual specified on Appendix A attached hereto in accordance with Article 4 hereof, and who has (i) entered into a non-solicitation agreement
in the form and substance set forth on Appendix B hereto, and (ii) entered into an agreement in such form and substance as is acceptable to the Company, to waive any rights he or she may have under versions of this Plan in existence
prior to the date of such agreement or any other similar agreements (including in connection with an offer for employment with the Company or its affiliates) relating to the payment of cash severance benefits in the event of a change in control of
the Company (other than such benefits as may be set forth under the Company’s Stock Plans or deferred compensation plans). 

  

	2.18	Plan: The Hanover Insurance Group, Inc. Amended and Restated Employment Continuity Plan, as from time to time amended. 

  

	2.19	Protection Period: The period beginning with a Change in Control and ending on the second anniversary thereof. 

  

	2.20	Retirement: With respect to members of the Board, retirement pursuant to a retirement policy then in effect for members of the Board. 

  

	2.21	Retirement Savings Plan: The Hanover Insurance Group, Inc. Retirement Savings Plan, as from time to time amended. 

  

	2.22	Specified Employee: an individual reasonably determined by the Company to be a “specified employee” as defined in subsection (a)(2)(B)(i) of Section 409A of
the Code. The Company may, but need not, elect in writing, subject to the applicable limitations under Section 409A of the Code, any of the special elective rules prescribed in Section 1.409A-1(i) of the Treasury Regulations for purposes
of determining “specified employee” status. Any such written election shall be deemed part of the Plan. 

  

	2.23	Stock Plans: The Hanover Insurance Group, Inc. Amended Long-Term Stock Incentive Plan, The Hanover Insurance Group, Inc. 2006 Long-Term Incentive Plan and any successor(s) to
such plans or other stock option or stock incentive plans, agreements or awards. 

 ARTICLE 3 
 Plan Term and Amendment 
  

	3.1	Effective Date: The Plan shall be effective as of August 6, 2008.  

  

	3.2	Termination and Amendment 

 (a) Termination:
Subject to the provisions of Sections 3.3 and 3.4 hereof, the Board or Committee may terminate the Plan effective on the date on which the notice requirement of Section 3.5 hereof has been satisfied. 
 (b) Amendments: Subject to Section 3.2(c) or Section 4.3, the Board or Committee may at any time, and from time to time, amend the Plan
in any respect it deems appropriate or desirable. 
 (c) Amendments Impacting Rights/Obligations of Participants. Notwithstanding
Section 3.2(b), any amendment to the Plan that imposes additional obligations on, or impairs the rights of, a Participant hereunder shall not be effective 

	 	(i)	without the Participant’s written consent; or 

  

	 	(ii)	subject to the provisions of Section 3.3 and 3.4 hereof, until the date on which the notice requirement set forth in Section 3.5 hereof has been satisfied.

  

	3.3	Anticipatory Change in Control: In the event the Plan would otherwise terminate pursuant to Section 3.2(a) or be amended pursuant to Section 3.2(c)(ii) during any
fifteen (15) month period commencing three (3) months prior to an Anticipatory Change in Control, the Plan shall terminate or be amended, as applicable, on the first anniversary of such Anticipatory Change in Control; provided,
however, in the event of a Change in Control during the one-year period commencing upon such Anticipatory Change in Control, the Plan shall terminate or be amended, as applicable, on the last day of the Protection Period.

  

	3.4	Change in Control: In the event the Plan would otherwise terminate pursuant to Section 3.2(a) or be amended pursuant to Section 3.2(c)(ii) during the Protection
Period commencing upon a Change in Control, the Plan shall terminate or be amended, as applicable, on the last day of the Protection Period. 

  

	3.5	Notice: The notice requirement of this Section shall be satisfied upon the expiration of a thirty-day written notice to all Participants from the Committee of its desire to
terminate or amend the Plan. 

 ARTICLE 4 
 Eligibility 
  

	4.1	General: A Participant shall be eligible to receive benefits and payments hereunder. Each Participant shall be listed on Appendix A (as amended from time to time) and
shall be designated as “Executive Tier,” “Senior Management Tier” or “Management/Key Employee Tier” and assigned a Multiplier. The Participant shall receive benefits and payments hereunder in accordance with such
designations. 

  

	4.2	Addition or Move: The Committee in its sole discretion may at any time add the names of additional employees of the Company or any affiliate to Appendix A or increase
a Participant’s Multiplier or change a Participant from Management/Key Employee Tier to Senior Management Tier or Executive Tier, or from Senior Management Tier to Executive Tier (any such move is referred to herein as an “Upward
Redesignation”), or subject to the provisions of Section 4.3 hereof, remove a Participant from Appendix A, reduce a Participant’s Multiplier, or change a Participant from Executive Tier to Senior Management Tier or
Management/Key Employee Tier, or Senior Management Tier to Management/Key Employee Tier (a “Downward Redesignation”). Each such employee shall be eligible to receive benefits and payments hereunder in accordance with the
employee’s designations on Appendix A. 

  

	4.3	 Removal or Downward Redesignation: Except as provided in Sections 4.4 and 4.5 hereof, the Committee in its sole discretion may remove the name of any
individual specified on Appendix A or cause a Downward Redesignation, in each case effective upon the expiration of the thirty day notice requirement of Section 4.6. However, a Participant who voluntarily terminates his/her employment
with the Company and its affiliates shall be removed from Appendix A as of the date that his/her employment is terminated and in the case of a Participant involuntarily terminated by the Company 

	 	 
and its affiliates at any time prior to a period commencing three (3) months prior to the occurrence of an Anticipatory Change of Control, removal of
such Participant’s name from Appendix A shall occur upon the effective date of such involuntary termination. An individual removed from Appendix A shall cease to be eligible to receive benefits and payments hereunder and all
rights thereto shall be without further force or effect upon removal from Appendix A. An individual whose Downward Redesignation is effective shall be eligible to receive benefits and payments hereunder in accordance with such
individual’s revised designation on Appendix A. Notwithstanding any provision in the Plan to the contrary, the Committee may remove the name of any individual specified on Appendix A or cause a Downward Redesignation at any time
with such individual’s written consent. 

  

	4.4	Anticipatory Change in Control: In the event of an Anticipatory Change in Control, any name to be removed from Appendix A or the subject of a Downward Redesignation
pursuant to the first sentence of Section 4.3 hereof, which removal or redesignation would otherwise be effective during the fifteen (15) month period commencing three (3) months prior to such Anticipatory Change in Control, shall not
be so removed or redesignated until the first anniversary of such Anticipatory Change in Control; provided, however, in the event of a Change in Control during the one-year period commencing upon such Anticipatory Change in Control,
such name shall be removed from Appendix A or such redesignation shall be effective on the first day following the end of the Protection Period. Notwithstanding the foregoing, a Participant may be removed from Appendix A during the
three (3) month period prior to an Anticipatory Change in Control or thereafter if such removal is due to (a) a termination for Cause, (b) the Participant voluntarily terminates his or her employment under circumstances where he or
she is not otherwise eligible for benefits hereunder, (c) the individual was involuntarily terminated by the Company and the individual received severance payments in connection therewith and provided a general release of claims to the Company,
or (d) the individual was involuntarily terminated by the Company effective prior to a Change in Control and the termination was unrelated to an Anticipatory Change in Control or a Change in Control. 

  

	4.5	Change in Control: In the event of a Change in Control, any name to be removed from Appendix A or the subject of a Downward Redesignation pursuant to the first
sentence of Section 4.3 hereof, which removal or redesignation would otherwise be effective on or after the date of a Change in Control, shall not be so removed or redesignated, as the case may be, until the first day following the end of the
Protection Period. 

  

	4.6	Notice: The notice requirement of this Section shall be satisfied upon the expiration of thirty (30) days after written notice has been received by the Participant from
the Committee of its desire to remove such individual’s name from the list of Participants on Appendix A or to cause a Downward Redesignation as the case may be. No notice under this Plan is required if a Participant voluntarily
terminates his employment with the Company and its affiliates, or if a Participant is involuntarily terminated by the Company and its affiliates. 

 ARTICLE 5 
 Protected Termination Benefits and Payments 
  

	5.1	General: Except as provided in Section 5.2 hereof, in the event of a Change in Control, the Company shall pay the benefits and payments specified in Sections 5.3 and 5.4
hereof if, 

  

	 	(a)	Participant’s employment with the Company and its affiliates is terminated without Cause during the Protection Period, or 

	 	(b)	the Participant terminates employment with the Company and its affiliates with Good Reason during the Protection Period; 

 provided, however, in the event of a termination pursuant to Section 5.1(b) and in order to ensure a smooth transition, the successor entity may
require, as a condition to the Participant receiving the benefits and payments specified in Sections 5.3 and 5.4, that such Participant continue to provide services to, and remain employed by, the successor entity for up to 90 days, for Executive
Tier Participants, or 45 days for all other Participants, following the Change in Control, provided such Participant continues to receive at least the same base salary as was in effect immediately prior to the Change in Control. 
 In addition, in the event a Participant believes that “Good Reason” has been triggered, the Participant must give the Company written notice
within 30 days of the occurrence of such triggering event and a proposed termination date which shall be not sooner than 60 days nor later than 90 days after the date of such notice. Such notice shall specify the Participant’s basis for
determining that “Good Reason” has been triggered. The Company shall have the right to cure a purported “Good Reason” within 30 days of receipt of said notice. 
  

	5.2	Death or Disability: Notwithstanding the foregoing, no benefits or payments shall be payable to a Participant under this Article in the event the Participant’s
employment is terminated by reason of death or such Participant becomes eligible for disability benefits under the Company’s long-term disability plan. 

  

	5.3	Lump-Sum Benefits: In the event of a termination of employment specified in Section 5.1 hereof, the Company shall pay to the Participant within the later of thirty
(30) days following (i) such termination, or (ii) the effectiveness of the Waiver and General Release set forth on Appendix C, a lump-sum cash amount equal to the sum of 

  

	 	(a)	the Multiplier times the sum of 

  

	 	(i)	the greater of (A) the Participant’s annual base salary in effect on the date of termination of employment or (B) the Participant’s annual base salary in effect
immediately prior to the date of the Change in Control; and 

  

	 	(ii)	the target bonus for the Participant under the annual short-term incentive compensation plan as in effect immediately prior to the Change in Control (if the annual short-term
incentive compensation plan does not have a target bonus for the year in which the Change of Control occurred, the most recent target bonus shall be used); 

  

	 	(b)	an amount equal to the target bonus under the annual short-term incentive compensation plan for the plan year in which the Participant’s employment is terminated, times a
fraction (not more than one (1)) the numerator of which shall be the number of days the Participant is employed by the Company or any affiliate during the plan year in which the Participant’s employment is terminated and the denominator of
which shall be 365; 

  

	 	(c)	if not paid prior to the termination of employment, the Participant’s annual short-term incentive compensation plan award for the year prior to the year in which the
Participant’s employment is terminated; and 

	 	(d)	the Multiplier (not to exceed 1.0) times the amount which would be credited to the Participant’s account balance(s) under the Retirement Savings Plan and the Excess Plan, in
the plan year in which the Participant’s employment is terminated, assuming the account balance increase reflecting the employer matching contribution is determined by using the same match rate as the Participant had elected for the most recent
plan year under the Retirement Savings Plan and disregarding for purposes of the employer non-elective contribution the requirement that the Participant be employed on the last day of the calendar year and further assuming the Participant’s
eligible compensation (as defined in the respective plans) to be the greater of (A) the Participant’s eligible annualized rate of compensation for the plan year in which the Participant’s employment is terminated or (B) the
Participant’s eligible compensation for the plan year immediately preceding the year in which the Change in Control occurred. 

  

	5.4	Other Benefits: In the event of a termination of employment specified in Section 5.1 hereof, the Company shall 

  

	 	(a)	provide dental and health plan coverage for the Coverage Period for the Participant and the applicable dependents substantially similar to the benefits available to Participants
under the group dental and health plans maintained by the Company or any affiliate for employees of a level similar to that of such Participant immediately prior to such Change in Control; 

  

	 	(b)	provide for the Coverage Period outplacement services to the Participant through the Company’s preferred service provider(s) which are substantially equivalent to outplacement
services provided by the Company to employees of a similar level as the Participant on the date immediately prior to the Change in Control, or, at the Participant’s election, the Participant may obtain outplacement services from an outplacement
provider of his or her choice, provided that the expense to the Company shall not exceed the amount that would have otherwise been paid to the Company’s preferred service provider. The provider of choice will be directly reimbursed by the
Company. 

  

	 	(c)	discontinue one or more of the benefits provided under Sections 5.4(a) and 5.4(b) if a Participant obtains employment with another company pursuant to which group health benefits
are available. 

  

	5.5	Release: Notwithstanding the foregoing, no amounts shall be payable under Sections 5.3 and 5.4 hereof unless the Participant executes a Waiver and General Release, in the
form provided in Appendix C attached hereto, within twenty (20) days (or such longer period as is required by law) of his or her termination and such agreement becomes effective. 

  

	5.6	Interim Period:  

  

	 	(a)	In the event a Participant’s employment with the Company and its affiliates is terminated by the Company without Cause during the period commencing three (3) months prior
to an Anticipatory Change in Control and ending upon a Change in Control (the “Interim Period”), and a Change of Control occurs within the one-year period after the date of the Anticipatory Change of Control, such Participant
shall become entitled to the benefits he or she otherwise would have received if such termination had occurred on the date of the Change in Control (based on his or her annual salary and target bonus immediately prior to the date of actual
termination); provided however, 

	 	(i)	any benefits payable shall be reduced by any severance or similar payments or benefits otherwise paid or payable by the Company or its affiliates in connection with such
termination; 

  

	 	(ii)	such Participant shall be subject to the same obligations and responsibilities as any other Participant receiving similar benefits hereunder (including, without limitation, the
requirement to provide waivers and releases under Section 5.5); and 

  

	 	(iii)	no benefits shall be payable as a result of the application of this Section 5.6 if (1) the removal of such Participant’s name from Appendix A had become
effective, (2) a Change in Control does not occur, (3) the Participant previously provided a general release of claims to the Company in connection with his or her prior termination, (4) the Participant otherwise agrees or agreed in
writing to waive the right to such payments or benefits, or (5) the termination was unrelated to an Anticipatory Change in Control or a Change in Control. 

  

	 	(b)	If during the Interim Period, 

  

	 	(i)	any change is made to a Participant’s duties or responsibilities, or any reduction is made to the Participant’s salary or annual short-term or long-term incentive
compensation target opportunity, or any reduction is made with respect to other benefit plans (excluding with respect to any such plan any across-the-board reductions in benefits effected with respect to all similarly situated employees of the
Company), or 

  

	 	(ii)	the Participant is required to relocate to an office more than 35 miles from the facility where the Participant is located immediately prior thereto (the events referred to in
clauses (i) and (ii) are collectively referred to as a “Change, Reduction or Relocation”), 

 then for purposes of determining whether Good Reason exists, or determining benefits payable pursuant to this Plan, such Participant’s duties and responsibilities, salary and annual short-term or long-term incentive compensation target
opportunity, or other benefit plan, or location, as applicable, shall be applied as of the date of the commencement of the Interim Period; provided, however, this Section 5.6(b) shall not apply if such Change, Reduction or Relocation was
unrelated to an Anticipatory Change in Control or a Change in Control. 
 ARTICLE 6 
 Taxation of Benefits and Payments 
  

	6.1	Withholding Taxes: The Company may withhold from the Participant’s benefits and payments payable hereunder the amount which it determines is necessary to satisfy its
obligation to withhold federal, state and local income taxes or other taxes or amounts required to be withheld. 

  

	6.2	 Certain Tax Matters. Payments under the Plan (including any payments pursuant to Section 7.2 hereof) shall be made without regard to whether the
deductibility of such payments (or any other payments to or for the benefit of the Participant) would be limited or precluded by section 280G of the 

	 	 
Code and without regard to whether such payments (or any other payments) would subject the Participant to the excise tax levied on certain “excess
parachute payments” under section 4999 of the Code; provided, that if (i) the total of all “parachute payments” (as that term is defined in section 280G(b)(2) of the Code, applied without regard to the last
sentence thereof) to or for the benefit of the Participant (whether pursuant to the Plan or otherwise), determined on a pre-tax basis and before the application of the adjustment or gross-up provisions of this Section 6.2 (the
“Participant’s Pre-Adjustment Parachute Payments”), equals or is less than 110% (one hundred ten percent) of the Participant’s “safe harbor amount” as hereinafter defined, and (ii) payments to or for
the benefit of the Participant, after reduction for all federal taxes (including the excise tax described in section 4999 of the Code, if applicable) with respect to such payments (the “Participant’s Total After-Tax
Payments”), would be increased by the limitation or elimination of any payment under the Plan, amounts payable under the Plan shall be automatically reduced to the extent, and only to the extent, necessary to maximize the
Participant’s Total After-Tax Payments (such reductions are referred to herein as “Payment Reductions”). Any Payment Reductions shall be applied, first, against the benefits described in Section 5.4, starting with
those coverages, if any, that constitute “nonqualified deferred compensation” subject to Section 409A of the Code and only if additional reductions are necessary against the lump-sum benefit described in Section 5.3.

 If the total of the Participant’s Pre-Adjustment Parachute Payments exceeds 110% (one hundred ten percent) of the
Participant’s safe harbor amount, none of such payments, including any payments under the Plan, shall be reduced by reason of this Section 6.2 and instead the Company shall pay to the Participant an additional payment (the
“Gross-up Payment”) in an amount such that after reduction for all taxes, including the excise tax described in section 4999 of the Code, with respect to the Gross-up Payment, the remaining amount equals the excise tax
described in section 4999 of the Code with respect to the Participant’s Pre-Adjustment Parachute Payments. For purposes of this Section 6.2, a Participant’s “safe harbor amount” shall equal the excess over one dollar of
three (3) times the Participant’s “base amount” as that term is defined in section 280G(b)(3) of the Code, and the term “payment” shall include any “payment in the nature of compensation” as that term is
defined in the regulations issued under section 280G of the Code. In determining the amount of any Gross-up Payment under this Section 6.2, a Participant shall be deemed to pay federal, state and local income taxes (for the jurisdiction where
the Participant most recently filed a return for such taxes) at the highest marginal rate of taxation for the calendar year in which the Gross-up Payment is to be made. 
 Any Gross-up Payment shall be paid in connection with or as soon as practicable after the remittance to the applicable taxing authorities of the underlying taxes and in all events not later than the close of the
calendar year following the calendar year in which such remittance takes place. 
  

	6.3	Determination of Excise Tax: All determinations of Gross-up Payments that are required to be made under Section 6.2 hereof shall be made by PricewaterhouseCoopers LLP or
such other public accounting firm as may be retained by the Company prior to the Change of Control. The determination by such accounting firm shall be final and conclusive, absent manifest error. 

  

	6.4	 Claim by Internal Revenue Service: As soon as practicable, a Participant shall notify the Company in writing of any claim by the Internal Revenue Service
that, if successful, would result in the imposition of the excise tax under section 4999 of the Code. If the Company notifies the Participant in writing that it desires to contest such claim, the Participant shall cooperate in all reasonable ways
with the Company in such contest and the Company shall be entitled to participate in all proceedings relating to such claim; provided, however, that the Company shall bear and pay directly all costs and expenses (including additional
interest and penalties) incurred in connection with such contest and shall 

	 	 
indemnify and hold the Participant harmless, on an after-tax basis, for any excise tax or income tax (including interest and penalties with respect thereto)
imposed as a result of such representation and payment of costs and expenses. Without limitation on the foregoing, the Company shall control all proceedings taken in connection with such contest and, at its sole option, may pursue or forego any and
all administrative appeals, proceedings, hearings and conferences with the taxing authority in respect of such claim and may, at its sole option, either direct the Participant to pay the tax claimed and sue for a refund or contest the claim in any
permissible manner, and the Participant agrees to prosecute such contest to a determination before any administrative tribunal, in a court of initial jurisdiction and in one or more appellate courts, as the Company shall determine; provided,
however, that if the Company directs the Participant to pay such claim and sue for a refund, the Company shall, in a manner consistent with any applicable requirements of Section 409A of the Code, advance the amount of such payment to
the Participant on an interest-free basis, and shall indemnify and hold the Participant harmless, on an after-tax basis, from any excise tax or income tax (including interest or penalties with respect thereto) imposed with respect to such advance or
with respect to any imputed income with respect to such advance (any such hold-harmless payment to be paid contemporaneously with, or as soon as practical after, the remittance to the applicable taxing authorities of the underlying taxes and in all
events not later than the close of the calendar year following the calendar year in which such remittance takes place); and provided, further, that if the Participant is required to extend the statute of limitations to enable the
Company to contest such claim, the Participant may limit this extension solely to such contested amount. The Company’s control of the contest shall be limited to issues with respect to the imposition of the excise tax under section 4999 of the
Code and the Participant shall be entitled to settle or contest, as the case may be, any other issue raised by the Internal Revenue Service or any other taxing authority. 

 ARTICLE 7 
 Miscellaneous 
  

	7.1	No Mitigation and Burden of Proof: 

  

	 	(a)	Except as otherwise set forth herein, no benefit or payment payable hereunder shall be subject to offset including, but not limited to, amounts in respect of any claims which the
Company may have against the Participant, provided, however, the amount payable hereunder to any Participant shall be reduced by any amounts payable to such Participant from the Company or any affiliate pursuant to any other severance plan or policy
(including any employment agreement), but excluding, for avoidance of doubt, any rights or benefits described under Section 4 of Appendix C. 

  

	 	(b)	In the event the Company seeks to avoid payment of any benefits or amounts hereunder on the basis that a termination, Change, Reduction or Relocation was “unrelated to an
Anticipatory Change in Control or a Change in Control,” it shall be the Company’s burden to establish that such action was in fact so unrelated. 

  

	7.2	 Legal Fees: The Company shall reimburse all costs and expenses, including attorneys’ fees, of the Participant in connection with any legal proceedings
relating to the Plan; provided, however, the Company shall not reimburse such costs and expenses for the Participant if (a) prior to the initiation of any proceedings by the Participant, such Participant fails to specify in
writing all claims relating to the Plan and to provide the Committee with thirty (30) days to address such claims, or (b) the judge or other individual presiding over the proceedings affirmatively finds that (i) the Participant did
not 

	 	 
initiate such proceedings in good faith, or (ii) the Participant violated in any material respect the terms of the agreement set forth on Appendix B
or the Waiver and Release required under Section 5.5 hereof. 

  

	7.3	Successors: If the Company shall be merged into or consolidated with another entity, the provisions of this Plan shall be binding upon and inure to the benefit of the entity
surviving such merger or resulting from such consolidation. The Company shall require any successor (whether direct or indirect, by purchase, merger, consolidation or otherwise) to all or substantially all of the business or assets of the Company to
expressly assume and agree to perform the duties set forth hereunder in the same manner and to the same extent that the Company would be required to perform if no such succession had taken place (including but not limited to Section 7.6
hereof). 

  

	7.4	Indemnification. In addition to such other rights of indemnification as they may have as members of the Board or the Committee, the members of the Board and the Committee
shall be indemnified by the Company against all costs and expenses reasonably incurred by them in connection with any action, suit or proceeding to which they or any of them may be party by reason of any action taken or failure to act under or in
connection with the Plan and against all amounts paid by them in settlement thereof (provided such settlement is approved by independent legal counsel selected by the Company) or paid by them in satisfaction of a judgment in any such action, suit or
proceeding, except a judgment based upon a finding that such member was not acting in good faith on the reasonable belief that he or she was acting in the best interests of the Company; provided that upon the institution of any such action, suit or
proceeding, a Committee or Board member shall, in writing, give the Company notice thereof and an opportunity, at its own expense, to handle and defend the same before such Committee or Board member undertakes to handle and defend it on such
member’s own behalf. 

  

	7.5	Plan Expenses: Any expenses of administering the Plan shall be borne by the Company. 

  

	7.6	Survival: Notwithstanding any provision in the Plan to the contrary, the obligations hereunder to the Participants which arise due to an Anticipatory Change in Control or a
Change in Control shall survive any termination of the Plan and shall be binding upon the Company. 

  

	7.7	Notice: All notices and other communications required or permitted hereunder shall be in writing and shall be deemed to have been duly given upon receipt, or five
(5) days after deposit in the United States mail, registered or certified and return receipt requested, for delivery to 

  

	 	(a)	the Committee at The Hanover Insurance Group, Inc., 440 Lincoln Street, Worcester, MA 01653; or 

  

	 	(b)	the Participant at the last known address specified in the Company’s records. 

 Any notice required to come from the Committee shall be deemed to be satisfied by a notice from an authorized officer of the Company following approval by the Committee of the action described in such notice.

  

	7.8	Governing Law: The validity, construction and effect to the Plan and any actions taken under or relating to the Plan shall be determined in accordance with the laws of the
Commonwealth of Massachusetts (except as to matters governed by the Delaware General Corporation Law, as to which Delaware law shall apply). 

	7.9	Section 409A: Notwithstanding any other provision hereunder: 

  

	 	(a)	The Plan and all benefit payments hereunder shall be construed and applied consistent with the applicable requirements for exemption from, or for complying with, Section 409A
of the Code. 

  

	 	(b)	Any payment or benefit hereunder, or portion thereof, that in the reasonable determination of the Company constitutes “nonqualified deferred compensation” subject to
Section 409A of the Code and that is payable to a Participant who at the relevant time is a Specified Employee shall, to the extent, if any, reasonably determined by the Company to be required by Section 409A, be paid or provided not
earlier than six months following the Participant’s separation from service. 

  

	 	(c)	All references in the Plan to termination of employment, separation from service, retirement and similar or correlative terms, when used in a context that bears upon the payment or
timing of payment of any amounts or benefits that constitute or could constitute “nonqualified deferred compensation” within the meaning of Section 409A of the Code, shall be construed to require a “separation from service”
(as that term is defined in Section 1.409A-1(h) of the Treasury Regulations) from the Company and from all other corporations and trades or businesses, if any, that would be treated as a single “service recipient” with the Company
under Section 1.409A-1(h)(3) of the Treasury Regulations. The Company may, but need not, elect in writing, subject to the applicable limitations under Section 409A of the Code, any of the special elective rules prescribed in
Section 1.409A-1(h) of the Treasury Regulations for purposes of determining whether a “separation from service” has occurred. Any such written election shall be deemed part of the Plan. 

  

	 	(d)	Except as otherwise expressly provided under the Plan, any reimbursement under the Plan to a Participant shall be paid or provided consistent with the Treasury Regulations under
Section 409A of the Code. 

  

	7.10	No Effect on Employment. Nothing contained in this Plan shall be construed to limit or restrict the right of the Company to terminate the Participant’s employment at any
time, with or without cause or notice, or to increase or decrease the Participant’s compensation from the rate of compensation in existence at the time such person became a Participant hereunder. 

  

	7.11	Arbitration. If any dispute shall arise between a Participant and the Company with reference to the interpretation of this Plan or the rights of any party with respect to the
Plan, the dispute shall be referred to arbitration under the National Rules for the Resolution of Employment Disputes of the American Arbitration Association. The arbitration shall take place in the Commonwealth of Massachusetts and the arbitration
proceedings will be governed by the rules of the American Arbitration Association, as applicable. The decision of the arbitrator shall be final and binding upon the Participant and the Company, and judgment upon the award rendered by the arbitrator
may be entered by any court having jurisdiction thereof. Notwithstanding the foregoing, the Company does not waive its rights to specifically enforce in court, the obligations set forth in agreements set forth on Appendix B and C, and
specifically, the Company may file and sustain a claim in court to enforce such rights. 

 APPENDIX B 
 AGREEMENT RELATED TO NON-SOLICITATION AND OTHER MATTERS 
 This Agreement is made this
     day of             , 20     between THE HANOVER INSURANCE GROUP, INC., a Delaware corporation (hereinafter referred to
collectively with its subsidiaries, as the “Company”), and                      (the “Employee”).

 WHEREAS, Employee acknowledges that the Company could be significantly harmed if the Employee solicits the Company’s employees,
agents, brokers, or clients, or discloses any proprietary or confidential business information of the Company. 
 NOW, THEREFORE, in
consideration of the continued employment of the Employee by the Company and the protection afforded Employee by being designated a “Participant” under The Hanover Insurance Group, Inc. Amended and Restated Employment Continuity Plan (the
“Plan”) (whether or not benefits are ever triggered thereunder), the Employee and the Company agree as follows: 
 1. Solicitation.

 During the period that the Employee is employed by the Company and for a period of one (1) year (two (2) years for Employees with
Multipliers (as that term is defined in the Plan) of 2.0 or greater) after the termination thereof, the Employee will not directly or indirectly: 
  

	 	(a)	hire, recruit, solicit or induce, attempt to induce, or assist or encourage a third party to hire, recruit, solicit or induce or attempt to induce any employee(s), agent(s) or
broker(s) of the Company to terminate their employment with, or otherwise cease their relationship with the Company; or 

  

	 	(b)	divert or take away, attempt to divert or to take away, or assist or encourage a third party to divert or take away, the business or patronage of any of the policyholders, agents,
clients, customers or accounts of the Company which were contacted, solicited or served while the Employee was employed by the Company. 

 In addition, the restrictions set forth in this Section 1(b) shall apply to prospective agents, policyholders, clients, customers or accounts of the Company which were contacted or solicited by the Employee or
which the Employee has specific knowledge that such prospective agents, policyholders, clients, customers, or accounts were solicited by the Company while the Employee was employed by the Company. Any prospective agent, policyholder, client,
customer or account, which does not, within a one year period from the date of initial contact become an agent, policyholder, client, customer or account of the Company, shall no longer be considered a prospective agent, policyholder, client,
customer or account of the Company, unless a new contact or solicitation is instituted by the Employee or by the Company with the Employee’s knowledge. 
 2. Unenforceability. 
  

	 	(a)	If any restriction set forth in Section 1 is found by any court of competent jurisdiction to be unenforceable because it extends for too long a period or over too great a range
of activities or in too broad a geographic area, it shall be interpreted to extend only over the maximum period of time, range of activities or geographic area as to which it may be enforceable. 

	 	(b)	The restrictions contained in Section 1 are necessary for the protection of the business and goodwill of the Company and are considered by the Employee to be reasonable for
such purpose. The Employee agrees that any breach of Section 1 will cause the Company substantial and irrevocable damage and therefore, in the event of any such breach, in addition to such other remedies which may be available, the Company
shall have the right to seek specific performance and injunctive relief. 

 3. Proprietary Information and Developments. 
  

	 	3.1	Proprietary Information. 

  

	 	(a)	Employee agrees that all information and know-how, whether or not in writing, of a private, secret or confidential nature concerning the Company’s products, services, customers
or business or financial affairs (collectively, “Proprietary Information”) is and shall be the exclusive property of the Company. By way of illustration, but not limitation, Proprietary Information may include products, processes, methods,
techniques, projects, plans, research data, financial data, personnel data, computer programs, and policyholders, client, agent, broker and supplier lists. Employee will not disclose any Proprietary Information to others outside the Company or use
the same for any unauthorized purposes without written approval by a vice president of the Company, either during or after his/her employment, unless and until such Proprietary Information has become public knowledge without fault by the Employee.

  

	 	(b)	Employee agrees that all files, letters, memoranda, reports, records, data or other written, photographic, or other tangible material containing Proprietary Information, whether
created by the Employee or others, which shall come into his/her custody or possession, shall be and are the exclusive property of the Company to be used by the Employee only in the performance of his/her duties for the Company.

  

	 	(c)	Employee agrees that his/her obligation not to disclose or use information, know-how and records of the types set forth in paragraphs (a) and (b) above, also extends to
such types of information, know-how records and tangible property of clients of the Company or suppliers to the Company or other third parties who may have disclosed or entrusted the same to the Company or to the Employee in the course of the
Company’s business. 

  

	 	3.2	Developments. 

  

	 	(a)	Employee agrees that all inventions, improvements, discoveries, methods, developments, software, and works of authorship, whether patentable or not, which are created, made,
conceived or reduced to practice by the Employee or under his/her direction or jointly with others during his/her employment by the Company, whether or not during normal working hours or on the premises of the Company (all of which are collectively
referred to in this Agreement as “Developments”) shall be the sole property of the Company. 

	 	(b)	Employee agrees to assign and does hereby assign to the Company (or any person or entity designated by the Company) all his/her right, title and interest in and to all Developments
and all related patents, patent applications, copyrights and copyright applications. However, this Section 3.2 shall not apply to developments which are wholly unrelated to the present or planned business of the Company and which are made and
conceived by the Employee not during normal working hours, not on the Company’s premises and not using the Company’s tools, devices, equipment or Proprietary Information. 

  

	 	(c)	Employee agrees to cooperate fully with the Company, both during and after his/her employment with the Company, with respect to the procurement, maintenance and enforcement of
copyrights and patents (both in the United States and foreign countries) relating to Developments. Employee shall sign all papers, including, without limitation, copyright applications, patent applications, declarations, oaths, formal assignments,
assignment of priority rights, and powers of attorney, which the Company may deem are reasonably necessary or desirable in order to protect its rights and interests in any Development. 

 4. Other Agreements. 
 Except for [Employee to
insert exceptions; the acceptance by the Company of which shall be evidenced by the Company’s signature to this Agreement], Employee hereby represents that he/she is not bound by the terms of any agreement with any previous employer or
other party to refrain from using or disclosing any trade secret or confidential or proprietary information in the course of his/her employment with the Company or to refrain from competing, directly or indirectly, with the business of such previous
employer or any other party. Employee further represents that his/her performance of all the terms of this Agreement and as an employee of the Company does not and will not breach any agreement to keep in confidence proprietary information,
knowledge or data acquired by him/her in confidence or in trust prior to his/her employment with the Company. 
 5. Non-Disparagement. Employee shall
make no statements, whether oral, written or electronic, that would tend to disparage, criticize or ridicule the Company. 
 6. Cooperation. Upon
termination from the Company, Employee agrees to respond to questions and/or inquiries and provide other information concerning matters that were within the ambit of his or her responsibilities during employment with the Company. It is anticipated
that most matters will be addressed through phone calls and/or e-mails. 

 7. Notices. 
 All notices required or permitted under this Agreement shall be in writing and shall be deemed effective upon receipt or five (5) days after deposit in the United States Post Office, by registered or certified mail, postage prepaid,
return receipt requested, addressed to the other party at the address shown below, or at such other address or addresses as either party shall designate to the other in accordance with this Section: 
  

			
	The Company:	  	The Hanover Insurance Group, Inc.
		  	440 Lincoln Street
		  	Worcester, MA 01653
		  	Attention: General Counsel
	
	The Employee: Home Address as reflected on Company records.

 8. Pronouns. 
 Whenever the context may require, any pronouns used in this Agreement shall include the corresponding masculine, feminine or neuter forms, and the singular forms of nouns and pronouns shall include the plural, and
vice versa. 
 9. Entire Agreement. 
 This
Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral, relating to the subject this of this Agreement. 
 10. Amendment. 
 This Agreement may be amended or
modified only by a written instrument executed by both the Company and the Employee. 
 11. Law. 
 This Agreement shall be construed, interpreted and enforced in accordance with the laws of the Commonwealth of Massachusetts. 
 12. Successors and Assigns. 
 This Agreement shall be
binding upon and inure to the benefit of both parties and their respective successors and assigns, including any corporation with which or into which the Company may be merged or which may succeed to its assets or business, provided, however, that
the obligations of the Employee are personal and shall not be assigned by him or her. 
 13. Miscellaneous. 
 13.1 No delay or omission by the Company in exercising any right under this Agreement shall operate as a waiver of that or any other right. A waiver or
consent given by the Company on any one occasion shall be effective only in that instance and shall not be construed as a bar or waiver of any right on any other occasion. 

 13.2 The captions of the sections of this Agreement are for convenience of reference only and in no way
define, limit or affect the scope or substance of any section of this Agreement. 
 13.3 In case any provision of this Agreement shall be
invalid, illegal or otherwise unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired thereby. 
 13.4 Nothing contained in this Agreement shall be construed to limit or restrict the right of Company to terminate the Employee’s employment at any time, with or without cause or notice, or to increase or
decrease the Employee’s compensation from the rate of compensation in existence on the date hereof. 
 IN WITNESS WHEREOF, the parties
hereto have executed this Agreement as of the date and year set forth above. 
  

			
	THE HANOVER INSURANCE GROUP, INC.
		
	By:	 	  

	
	EMPLOYEE
	
	  

	Name:

 APPENDIX C 
 Waiver and General Release 
 1. In exchange for the benefits and payments offered to me by The Hanover Insurance
Group, Inc. as set forth in The Hanover Insurance Group, Inc. Amended and Restated Employment Continuity Plan (the “Plan”), I hereby release The Hanover Insurance Group, Inc. and all of its past and/or present divisions,
affiliates, subsidiaries, officers, directors, stockholders, trustees, employees, agents, representatives, administrators, attorneys, insurers, fiduciaries, successors and assigns, in their individual and/or representative capacities (the
“Company”) from any and all causes of action, suits, agreements, promises, damages, disputes, controversies, contentions, differences, judgments, claims and demands of any kind whatsoever which I or my heirs, executors,
administrators, successors and assigns ever had, now have or may have against the Company, whether known or unknown to me, by reason of my employment and/or cessation of employment with the Company or otherwise involving facts relating to such
employment which occurred on or prior to the date that I have signed this Release, including without limitation all claims under Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, the Reconstruction Era
Civil Rights Act, the Civil Rights Act of 1991, the Fair Labor Standards Act, the Employee Retirement Income Security Act, the Americans with Disabilities Act, the Family and Medical Leave Act of 1993, and any and all other federal, state and local
laws, statutes, rules and regulations pertaining to employment, as well as any and all claims under state contract or tort law. 
 2. I represent that I have
not filed, and will not hereafter file, any claim against the Company relating to my employment and/or cessation of employment with the Company, or otherwise specified above involving facts which occurred on or prior to the date that I have signed
this Waiver and General Release. 
 3. I understand and agree that if 
  

	(i)	I commence, continue, join in, or in any other manner attempt to assert any claim released herein against the Company, or otherwise violate the terms of this Waiver and General
Release; 

  

	(ii)	without prior written consent from the Company, I disclose to any other person or entity any non-public information concerning the Company’s financial data, strategic business
plans, product development (or other proprietary product data), customer lists, marketing plans and other proprietary information, except for specific items which have become publicly available information other than through a breach by me of my
fiduciary duties to the Company or which cannot reasonably be expected to adversely affect the business of the Company, unless required to do so by a court of competent jurisdiction or other governmental authority with purported or apparent
jurisdiction; 

  

	(iii)	I, directly or indirectly, hire, recruit, solicit or induce, attempt to hire, recruit, solicit or induce, or assist or encourage a third party to hire, recruit, solicit or induce,
any person who was employed by the Company (including any of its affiliates, as determined at the time of such termination) at the time of my termination of employment, to terminate his or her employment with the Company (or any of such affiliates)
during the one year period commencing on the date of my termination of employment, or, during such one year period, I otherwise interfere in any way with the Company’s relationship with any such employee; 

  

	(iv)	I violate the terms of any non-solicitation agreement between myself and the Company, including, without limitation, any provisions of the Agreement Relating to Non-Solicitation and
Other Matters attached to the Plan as Appendix B, which agreement I hereby reaffirm as of the date hereof and represent and warrant is fully enforceable and I waive any claim that such agreement is not enforceable in any respect; or

	(v)	I make any statements, whether oral, written or electronic, that would tend to disparage, criticize or ridicule the Company; 

 the Company shall have the right to the return of the benefits and payments paid to me by the Company under the Plan (together with interest thereon at the rate of six
(6) percent per annum from the date of receipt by me to the date of payment by me). 
 4. Notwithstanding the foregoing, in no event shall this Waiver
and Release be construed to waive or release any rights I may have 
  

	(i)	to be indemnified under the Company’s Charter, By-Laws, other agreements or documents or statutory provisions providing such indemnification; 

  

	(ii)	under the Company’s Stock Plans, Retirement Savings Plan, Excess Plan, qualified defined benefit plans, or pursuant to any deferred compensation plan or arrangement or any
other agreements or arrangements which by their nature and intent are intended and would be expected to survive; or 

  

	(iii)	under any insurance policy issued by the Company or its affiliates to me as a policyholder or a beneficiary thereof. 

 5. Notwithstanding the foregoing, nothing in this Agreement shall preclude me from (a) filing a charge or complaint with the Equal Opportunity Commission,
(b) participating in any manner in an investigation, hearing or proceeding conducted by the Equal Opportunity Commission or state civil rights agency, or (c) exercising my rights under COBRA, but I hereby waive any and all rights to
recover under, or by virtue of, any such charge, complaint, investigation, hearing or proceeding. 
 6. I also agree to respond to questions and/or inquiries
and provide other information concerning matters that were within the ambit of my responsibilities during my employment with the Company. It is anticipated that most matters will be addressed through phone calls and/or e-mails. 
 7. I understand and agree that I shall notify the Company in writing, as soon as practicable, of any claim by the Internal Revenue Service that, if successful, would
result in the imposition of the excise tax under section 4999 of the Code. I further understand and agree that if the Company notifies me in writing that it desires to contest such claim, I shall cooperate in all reasonable ways with the Company in
accordance with the provisions of Section 6.4 of the Plan. 
 8. I have read this Waiver and General Release carefully, have been given at least 45 days
to consider all of its terms, have been advised to consult with an attorney and any other advisors of my choice, and fully understand that by signing below I am, to the extent provided herein, giving up any right which I may have to sue or bring any
other claims against the Company. I have not been forced or pressured in any manner whatsoever to sign this Waiver and General Release, and I agree to all of its terms voluntarily. 
 9. I understand that I have seven days from the date I have signed this Waiver and General Release below to revoke this Waiver and General Release, that this Waiver and General Release will not become effective until
the 8th day following the date that I have signed this Waiver and General Release, and that the Company will have no obligation to pay me the benefits and payments under the Plan as agreed unless this Waiver and General Release becomes effective.

 10. I further understand that this Waiver and General Release is the complete and exclusive statement of its terms and
any waiver prior to the date of my signature below with respect to the Plan shall be without further force or effect on the effective date of this Waiver and General Release. 
 11. Capitalized terms used without definition herein shall have the meanings set forth in the Plan. 
 IN WITNESS WHEREOF,
the Company has caused this Waiver and General Release to be executed by a duly authorized officer of the Company and I have executed this Waiver and General Release as of the date set forth below. 
  

	
	  

	Name of Participant
	
	  

	Signature
	
	  

	Date

  

			
	The Hanover Insurance Group, Inc.
		
	By :	 	  

		
	Title:	 	  

		
	Date:Employment Agreement

 Exhibit 10.16 
 [NTN BUZZTIME LETTERHEAD] 
 May 29, 2008 
 Michael Fleming 
 1265 Hillside Road 
 Pasadena, CA 91105 
 PERSONAL AND CONFIDENTIAL 
 Dear Michael: 
 On behalf of NTN Buzztime, Inc. (the “Company”), I am pleased to offer you the full-time position
of interim Chief Executive Officer (“interim CEO”) of the Company. As you know, the Company has commenced a search for candidates for the Chief Executive Officer position. The terms of your position as interim CEO of the Company are
as set forth below in this Letter Agreement: 
 1. Duties and Scope of Employment. 
 (a) Position. As of the Start Date (as defined below), you will serve as interim CEO of the Company. In such capacity you will report
to and be subject to the direction and control of the Company’s Board of Directors (the “Board”). You will render such business and professional services in the performance of your duties, consistent with your position within
the Company, as shall reasonably be assigned to you by the Board. You will work out of the Company’s headquarters office in Carlsbad, California. 
 (b) Board Membership. During the Employment Term (as defined below), you will continue to serve as a member of the Board, subject to stockholder approval as required in the future, and you will serve as
Chairman of the Board. You will resign as a member and chairman of the Audit Committee and the Nominating and Corporate Governance Committee effective as of the Start Date. At the time your employment as interim CEO terminates, you will continue to
serve as Chairman of the Board if duly elected by other members of the Board and you will be eligible to receive such compensation as is customarily provided by the Company for this position. At that time, the Board will consider your reappointment
to the Audit Committee and the Corporate Governance Committee. In the event that your employment as interim CEO is terminated by the Company for Cause (as such term is defined in the form Executive Employee Incentive Stock Option Agreement issued
under the Company’s 2004 Performance Incentive Plan), you shall immediately resign as a member of the Board. 
 (c) Obligations to
the Company. You agree to the best of your ability and experience that you will at all times loyally and conscientiously perform all of the duties and obligations required of and from you pursuant to the terms hereof. During the
Employment Term, you further agree that you will devote all of your business time and attention to the business of the Company, you will not render commercial or professional services of any nature to any person or organization, whether or not for
compensation, without the prior written consent 

 
of the Board, and you will not directly or indirectly engage or participate in any business that is competitive in any manner with the business of the
Company. Notwithstanding the foregoing, you may continue to serve in your capacity as a member of the board of directors of Contendo Vici LLC as long as such service does not materially interfere with your performance of your duties and
responsibilities to the Company under this Agreement. Nothing in this Letter Agreement will prevent you from accepting speaking engagements in exchange for honoraria, from serving on boards of charitable organizations, or from investing in other
businesses provided you are not actively participating in any such business as a director, employee, independent contractor, partner, principal, agent or otherwise, and provided further that any such business is not competitive with the business
conducted by the Company (as conducted now or during the Employment Term), and no consent from the Board shall be required for any such activities. You will comply with and be bound by the Company’s operating policies, procedures and practices
from time to time in effect during the Employment Term. 
 (d) Term. Subject to fulfillment of any conditions imposed by this
Letter Agreement, you will commence full-time employment with the Company on May 29, 2008 (the “Start Date”). Your period of employment under this Letter Agreement will end at the close of business on December 31, 2008,
unless either party terminates this Letter Agreement earlier pursuant to Section 3(b). The period of your employment under this Letter Agreement is referred to herein as the “Employment Term.” 
 2. Compensation. For the duties and services to be performed by you hereunder, the Company shall pay you, and you agree to accept, the
salary, bonus, stock option and other benefits described below in this Section 2 during the Employment Term. 
 (a)
Salary. You will receive a monthly salary of $33,333.33, payable in two equal payments per month pursuant to the Company’s normal payroll practices and subject to applicable tax withholding and authorized deductions. 

(b) Bonus. During the Employment Term, you will be eligible to receive a cash bonus based exclusively on the Company’s performance
against the FY 2008 EBITDA metric (the “Metric”) described in the Company’s forecast dated May 23, 2008, a copy of which was provided to you as a member of the Board. For each $500,000 increment (which shall not be subject to
proration) of EBITDA improvement against the Metric, you will earn a cash bonus of $50,000 (up to a maximum aggregate amount of 50% of your Base Salary during the Employment Term). The Compensation Committee of the Board will measure the level of
such improvement achieved by the Company for the year-to-date period ending as of the earlier of (A) the end of the last full month of your employment as interim CEO or (B) December 31, 2008. Any bonus earned under this paragraph will
be paid to you net of all applicable taxes and withholdings within 30 days of completion of the Company’s audited financial statements for FY 2008 prepared by and for the Company and filed by the Company with its Form 10-K for that fiscal year,
but in no event later than March 15, 2009. Any bonus earned by you will be paid to you even if your employment with the Company as interim CEO terminates prior to December 31, 2008 or prior to the date of payment of the bonus. You will not
eligible to earn any other bonus or incentive compensation from the Company during the Employment Term. 
  

 Page 2 

 (c) Stock Option. In connection with the commencement of your employment as interim CEO,
the Company will recommend to the Board that you be granted a stock option (the “Option”) to purchase 150,000 shares of the Company’s Common Stock at the next regularly scheduled Board meeting following your Start Date. The Option
shall be granted with an exercise price equal to the closing price of the Company’s Common Stock as reported on the American Stock Exchange on the date of the grant. The Option will vest and become exercisable with respect to 14.28% of the
shares on each monthly anniversary of the Option grant date during your Employment Term. The Option will be intended to qualify as an “incentive stock option” within the meaning of Section 422 of the Internal Revenue Code of 1986, as
amended (the “Code”), to the maximum extent possible within the limitations of the Code. The Option will be subject to the terms of the Company’s 2004 Performance Incentive Plan and the form of Executive Employee Incentive
Stock Option Agreement, which agreement must be executed as a condition of the grant and exercise of the Option. 
 (d)
Benefits. You will be entitled to participate, to the extent you are eligible under the terms and conditions thereof, in any medical insurance plans, 401(k) plans, deferred compensation plans, life insurance plans, vacation, retirement
or other benefit plans which are generally available to employees of the Company and which may be in effect from time to time during your employment with the Company. The Company will be under no obligation to institute or continue the existence of
any benefit plan described herein and may from time to time amend, modify or terminate any such benefit plan. 
 (e) Reimbursement of
Business Expenses. You will be authorized to incur on behalf and for the benefit of, and shall be reimbursed by, the Company for reasonable business expenses, provided that such expenses are substantiated in accordance with Company policies.

 (f) Reimbursement of Living Expenses. The Company will reimburse you for living expenses you incur for housing, food,
transportation and other incremental expenses you incur during the Employment Term while maintaining your personal residence outside of the greater San Diego area, up to a maximum aggregate reimbursement of $5,000 per month. You will be required to
provide substantiation of all of such expenses on Company approved expense report forms in accordance with Company policies. This $5,000 monthly amount may not be carried forward to a subsequent month to the extent not fully used in a particular
month. These payments may be made as direct payments of your invoices or bills or by reimbursement to you of costs that you pay. You will be responsible for all income and employment taxes due on such payments; the Company will not provide a
gross-up payment to cover such tax liabilities. 
 (g) Director Compensation. You acknowledge and agree that while serving as
interim CEO you will forego the receipt of the annual stock option grant that you otherwise would have received on the date of the Company’s 2008 annual stockholder meeting as a non-employee director and you will forego the receipt of any other
compensation that you otherwise would have received as a non-employee director of the Company during the Employment Term. 
  

 Page 3 

 3. Nature of Employment. 
 (a) At-Will Employment. Your employment with the Company will at all times be “at will,” which means that either you or the
Company may terminate your employment at any time, for any or no reason, with or without cause, subject only to the specific provisions of this Letter Agreement. Any contrary representations that may have been made or may be made to you at any time
shall be superseded and governed by this Section 3. This Letter Agreement shall constitute the full and complete agreement between you and the Company on the “at will” nature of your employment, which may only be changed in an express
written agreement signed by you and a duly authorized officer of the Company. 
 (b) Termination. The Company may terminate
your employment at any time and for any or no reason, and with cause or without cause, by giving you no less than 60 days advance notice in writing. You may terminate your employment at any time by giving the Company no less than 60 days advance
notice in writing. Your employment will terminate automatically in the event of your death or total and permanent disability. 
 (c)
Termination of Agreement. This Letter Agreement will terminate on the earlier of December 31, 2008 or when all obligations of the parties hereunder have been satisfied. The termination of this Letter Agreement shall not limit or
otherwise affect any of your obligations under Section 5(a), 7 or 8 or the Company’s obligations under Section 10. 
 4.
Benefits Following Termination of Employment. If your employment terminates for any reason, you will not be entitled to receive payment of any severance benefits. You (or, in the event of your death, your estate) will receive
payment(s) for all salary and unpaid vacation accrued as of the date of your termination of employment. In addition, your benefits will be continued under the Company’s then existing benefit plans and policies to the extent, if any, provided
for under such plans and policies in effect on the date of termination and in accordance with applicable law. 
 5.
Pre-employment Conditions. 
 (a) Confidentiality and Work for Hire Agreement. Your acceptance of this
offer and commencement of employment with the Company is contingent upon the execution and delivery to an officer of the Company of the Confidentiality and Work for Hire Agreement in the form attached hereto as Exhibit A (the
“Confidentiality Agreement”). You hereby agree to continue to abide by the terms of the Confidentiality Agreement and further agree that the provisions of the Confidentiality Agreement shall survive any termination of this Letter
Agreement or of your employment relationship with the Company. 
 (b) Right to Work. For purposes of federal immigration law,
you will be required to provide to the Company documentary evidence of your identity and eligibility for employment in the United States. Such documentation must be provided to us within three business days of your Start Date, or our employment
relationship with you may be terminated. 
 6. Conflicting Obligations. You represent that your performance of all the
terms of this Letter Agreement will not breach any other agreement to which you are a party. You have not, and will not during the term of this Letter Agreement, enter into any oral or written agreement in conflict with any of the provisions of this
Letter Agreement. 
  

 Page 4 

 7. Protective Covenant. You acknowledge and agree that should you take a position as an
executive officer (other than an officer whose function substantially relates to financial matters) of any business where your duties, or those of others who report directly or indirectly to you, include any activities in the fields of
electronically simulated sports games or interactive television, which in the reasonable judgment of the Company is, or as a result of your engagement or participation would become, directly competitive with any aspect of the business of the Company
or any of its affiliates (a “Covered Position”), that such position would inevitably lead to a disclosure of confidential information in contravention of the Confidentiality Agreement. Accordingly and without limiting the provisions
of the Confidentiality Agreement, you agree that during the Employment Term, you shall not accept employment in a Covered Position. You expressly acknowledge and agree that the foregoing restriction is reasonable and necessary in order to protect
the confidential information of the Company and it affiliates. 
 8. Anti - Solicitation. 
 (a) Business Relationships. You promise and agree that you will not use any confidential information of the Company (as described in the
Confidentiality Agreement) to influence or attempt to influence customers, vendors, suppliers, joint venturers, associates, consultants, agents, or partners of the Company or any of its affiliates, either directly or indirectly, to divert their
business away from the Company or any of its affiliates, to any individual, partnership, firm, corporation or other entity then in competition with the business of the Company or any of its affiliates, and you will not use any confidential
information of the Company (as set forth in the Confidentiality Agreement) to otherwise materially interfere with any business relationship of the Company or any of its affiliates. 
 (b) Employees. You promise and agree that during the Employment Term and for a period of one year thereafter, you will not, directly
or indirectly, individually or as a consultant to, or as an employee, officer, stockholder, director or other owner of or participant in any business, solicit (or assist in soliciting) any person who is then, or at any time within six months prior
thereto was, an employee of the Company or any of its affiliates who earned annually $25,000 or more as an employee of such entity during the last six months of his or her own employment to work for (as an employee, consultant or otherwise) any
business, individual, partnership, firm, corporation, or other entity whether or not engaged in competitive business with the Company or any of its affiliates. 
 9. Successors. 
 (a) Company’s Successors. This Letter Agreement shall be
binding upon any successor (whether direct or indirect and whether by purchase, lease, merger, consolidation, liquidation or otherwise) to all or substantially all of the Company’s business and/or assets. For all purposes under this Letter
Agreement, the term “Company” shall include any successor to the Company’s business and/or assets, which becomes bound by this Letter Agreement. 
  

 Page 5 

 (b) Your Successors. This Letter Agreement and all of your rights hereunder shall inure to
the benefit of, and be enforceable by, your personal or legal representatives, executors, administrators, successors, heirs, distributees, devisees and legatees. 
 10. Indemnification. The Company agrees to indemnify you and hold you harmless to the fullest extent permitted by applicable law and under the bylaws of the Company against and in respect to any and all
actions, suits, proceedings, claims, demands, judgments, costs, expenses (including reasonable attorneys’ fees), losses and damages resulting from your good-faith performance of your duties and obligations to the Company. The Company shall
cover you under directors and officers liability insurance both during and, while potential liability exists (but in any case not for more than six years), after the term of this Letter Agreement in the same amount and on the same terms as the
Company covers its other active officers and directors, if such coverage is obtainable, but in all events such coverage shall be at least in substantially the same amount and on substantially the same terms as the Company covers its other active
officers and directors. 
 11. Tax Matters. 
 (a) Responsibility for Tax Obligations. You agree that you are responsible for any applicable taxes of any nature (including any penalties or interest that may apply to such taxes) that the
Company reasonably determines apply to any payment or equity award made to you hereunder (or any arrangement contemplated hereunder), that your receipt of any benefit hereunder is conditioned on your satisfaction of any applicable withholding or
similar obligations that apply to such benefit, and that any cash payment owed to you hereunder will be reduced to satisfy any such withholding or similar obligations that may apply thereto. 
 (b) Code Section 409A. This Agreement is intended to comply with the requirements of Code Section 409A so that none of the
benefits to be provided to you will be subject to the additional tax imposed under Code Section 409A, and any ambiguities herein will be interpreted to so comply. You and the Company agree to work together in good faith to consider and
implement amendments to this Letter Agreement and to take such reasonable actions which are necessary, appropriate or desirable to ensure that you are not subject to additional tax or income recognition prior to actual payment to you under Code
Section 409A; provided however that nothing in this sentence shall obligate the Company to amend this Letter Agreement in any way that increases the aggregate cost to the Company of providing the benefits specified herein. 
 12. Miscellaneous Provisions. 
 (a) Amendments and Waivers. Any term of this Letter Agreement may be amended or waived only with the written consent of the parties. 
 (b) Sole Agreement. This Letter Agreement, including any Exhibit hereto, constitutes the sole agreement of the parties and supersedes all oral negotiations and prior writings with respect to the subject
matter hereof. 
  

 Page 6 

 (c) Notices. Any notice required or permitted by this Letter Agreement shall be in writing
and shall be deemed sufficient upon receipt, when delivered personally or by a nationally-recognized delivery service (such as Federal Express or UPS), or forty-eight (48) hours after being deposited in the U.S. mail as certified or registered
mail with postage prepaid, if such notice is addressed to the party to be notified at such party’s address as set forth below or as subsequently modified by written notice. 
 (d) Severability. If one or more provisions of this Letter Agreement are held to be unenforceable under applicable law, the parties agree
to renegotiate such provision in good faith. In the event that the parties cannot reach a mutually agreeable and enforceable replacement for such provision, then (i) such provision shall be excluded from this Agreement, (ii) the balance of
the Letter Agreement shall be interpreted as if such provision were so excluded and (iii) the balance of the Letter Agreement shall be enforceable in accordance with its terms. 
 (e) Counterparts. This Letter Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which
together will constitute one and the same instrument. 
 (f) Arbitration. Any controversy arising out of or relating to your
employment (whether or not before or after the expiration of the Employment Term), any termination of your employment, this Letter Agreement, the Confidentiality Agreement referred to in Section 5, the option agreement, the enforcement or
interpretation of any of such agreements, or because of an alleged breach, default or misrepresentation in connection with any of the provisions of any such agreement, including (without limitation) any state or federal statutory claims, shall be
submitted to arbitration in San Diego County, California, before a sole arbitrator selected from Judicial Arbitration and Mediation Services, Inc. or its successor (“JAMS”), or if JAMS is no longer able to supply the arbitrator,
such arbitrator shall be selected from the American Arbitration Association; provided, however, that provisional injunctive relief may, but need not, be sought in a court of law while arbitration proceedings are pending, and any provisional
injunctive relief granted by such court shall remain effective until the matter is finally determined by the arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the
award may be entered in any court having jurisdiction. 
 The parties acknowledge and agree that they are hereby waiving any rights to trial
by jury in any action, proceeding or counterclaim brought by either of the parties against the other in connection with any matter whatsoever arising out of or in any way connected with any of the matters referenced in the first sentence of the
first paragraph of this Section 12(f). 
 The parties agree that the Company shall be responsible for payment of the forum costs of any
arbitration hereunder, including the arbitrator’s fee. The parties further agree that in any proceeding with respect to such matters, the prevailing party will be entitled to recover its reasonable attorney’s fees and costs from the
non-prevailing party (other than forum costs associated with the arbitration which in any event shall be paid by the Company). 
  

 Page 7 

 Without limiting the remedies available to the parties and notwithstanding the foregoing provisions of
this Section 12(f), you and the Company acknowledge that any breach of any of the covenants or provisions contained in Sections 7 or 8 of this Agreement or in the Confidentiality Agreement could result in irreparable injury to either of the
parties hereto for which there might be no adequate remedy at law, and that, in the event of such a breach or threat thereof, the non-breaching party shall be entitled to obtain a temporary restraining order and/or a preliminary injunction and a
permanent injunction restraining the other party hereto from engaging in any activities prohibited by any covenant or provision in Sections 7 or 8 of this Agreement or in the Confidentiality Agreement or such other equitable relief as may be
required to enforce specifically any of such covenants or provisions. 
 (g) Advice of Counsel. Each party to this
Letter Agreement acknowledges that, in executing this Letter Agreement, such party has had the opportunity to seek the advice of independent legal counsel, and has read and understood all of the terms and provisions of this Letter Agreement. This
Letter Agreement shall not be construed against any party by reason of the drafting of preparation hereof. 
 To indicate your acceptance of
the Company’s offer, please sign and date this Letter Agreement in the space provided below and return it to me on or before May 30, 2008, along with a signed and dated original copy of the Confidentiality Agreement. This Letter Agreement,
together with the Confidentiality Agreement and the agreements expressly referenced herein, set forth the terms of your employment with the Company and supersede any prior representations or agreements, whether written or oral. This Letter Agreement
will be governed by the laws of California, without regard to its conflict of laws provisions. In the event of any conflict in terms between this Letter Agreement and any other agreement between you and the Company (including without limitation the
two exhibits and the other agreements referenced herein), the terms of this Letter Agreement shall prevail. This Letter Agreement may not be modified or amended except by a written agreement, signed by a member of the Board (other than you) and
yourself. No waiver by either party of any breach of, or of compliance with, any condition or provision of this letter agreement by the other party shall be considered a waiver of any other condition or provision or of the same condition or
provision at another time. 
  

			
	Very truly yours,
	
	NTN Buzztime, Inc.
		
	By:	 	 /S/ GARY ARLEN

	Gary Arlen, on behalf of the Board of Directors

  

			
	ACCEPTED AND AGREED:
	
	 /S/ MICHAEL FLEMING

	  

	Signature	 	
	
	 May 29, 2008

	Date	 	
		
	Exhibit A:	 	Confidentiality and Work for Hire Agreement

  

 Page 8 

 

 
 EXHIBIT A 
 CONFIDENTIALITY AND WORK FOR HIRE AGREEMENT 
 (Employee) 
 This Agreement is made and entered into as of May 29, 2008 by and between NTN BUZZTIME, INC. and any of its affiliates, having a principal place of business at 5966
La Place Court, Carlsbad, California 92008-8830 and Michael Fleming (“Employee”), and shall remain in full force and effect from and after the date hereof. 
 Employee acknowledges that by reason of his or her affiliation with NTN BUZZTIME, INC. Employee will have access to confidential information (as defined herein) relating to existing and planned business activities,
including but not limited to, entertainment programming, the development of certain computer hardware and computer software and the marketing and advertising strategies related thereto in connection with the development, implementation and operation
of information, education and entertainment products and services. 
 Confidential information shall mean all intellectual property rights and information,
whether written or oral, including but not limited to, data, computer hardware and/or software programs, summaries, diagrams, reports and/or memoranda, as if written, however produced or reproduced, which is identified or marked confidential, or
which, by the nature of the circumstances surrounding disclosure, should be considered, in good faith, to be treated as proprietary and confidential, and all other proprietary information relating to NTN BUZZTIME, INC. and any of its affiliates and
their respective businesses (as currently conducted and as proposed to be conducted), properties and assets. 
 Employee shall not (1) divulge or
disclose, directly or indirectly, any confidential information to any person, firm, corporation or other entity, for any purpose or reason whatsoever, or (2) make use of any confidential information for Employee’s purposes or for the
benefit of any person, firm, corporation or other business entity except to the extent that (a) such confidential information is, in fact, obtainable from public sources (other than as a result of Employee’s breach of this agreement) or
(b) such disclosure is required by applicable law or authorized in writing by an authorized representative of NTN BUZZTIME, INC. The prohibition against disclosure of confidential information shall survive the termination of Employee’s
employment with NTN BUZZTIME, INC. 
 Employee shall promptly disclose and hereby irrevocably grants and assigns to NTN BUZZTIME, INC. for NTN BUZZTIME,
INC.’s. sole use and benefit, all rights of every kind and character whatsoever, exclusively and perpetually, in and to all services performed by Employee, and to any and all (a) inventions, improvements, technical information, systems,
software, programs, designs, drawings and suggestions, whether patented, patentable or unpatentable (“Inventions”), and (b) characters, character names, original works of authorship, literary works (including, but not limited to,
computer software), audiovisual works, translations, compilations and other copyrightable or uncopyrightable works which are originated or produced by Employee (solely or jointly with others) (“Works”) which Employee may conceive, develop
or acquire during his or her employment with NTN BUZZTIME, INC. (whether or not during usual working hours), together with all patent applications, letters patent, or other patent rights, and trademark, trade name, service marks and copyrights and
all applications, registrations, renewals and reissues thereof that may at any time be granted for or upon any such Invention or Works, and (c) to all other such intangible rights (collectively, the “Developed Properties”). If for any
reason such results and proceeds are deemed not to be a work made for hire, Employee hereby irrevocably assigns to NTN BUZZTIME, INC., to the fullest extent permitted by law, all of Employee’s right, title and interest thereto. Employee waives
all so-called “moral rights of authors”, “droit moral” rights and other similar rights throughout the world, however denominated. Employee will, upon NTN BUZZTIME, INC.’s request, execute, acknowledge and deliver to NTN
BUZZTIME, INC. 

  

 Page 9 

 
such additional documents as NTN/BUZZTIME, INC. may deem necessary to evidence and effectuate NTN BUZZTIME, INC’s rights hereunder. Employee hereby
grants NTN BUZZTIME, INC. the right, as Employee’s attorney-in-fact, to execute, acknowledge, deliver and record in the U.S. Copyright Office or elsewhere any and all such documents that Employee fails to execute, acknowledge, deliver and
record. In connection therewith: 
  

	 	(i)	Employee warrants that all Works will be original, will not have been previously published in whole or in part, will not infringe upon any rights of others or contain libelous
material, and will not have been previously assigned, licensed or otherwise encumbered; 

  

	 	(ii)	Employee shall, without charge, but at the expense of NTN BUZZTIME, INC., promptly at all times hereafter execute and deliver such applications, assignments, descriptions and other
instruments as may be necessary or proper in the opinion of NTN BUZZTIME, INC. to vest title to the Developed Properties in NTN BUZZTIME, INC. and to enable NTN BUZZTIME, INC. to maintain the entire right, title and interest thereto throughout the
universe; and 

  

	 	(iii)	Employee shall render to NTN BUZZTIME, INC. at its expense all such reasonable assistance as it may require in the prosecution of applications for said copyrights, patents,
trademarks, trade names, service marks or renewals or reissues thereof, in the prosecution or defense of interferences which may be declared involving any of said copyrights, NTN BUZZTIME, INC. may be involved relating to any Developed Properties.

  

	 	(iv)	Employee’s obligation to cooperate with and assist NTN BUZZTIME, INC. in obtaining and enforcing patents, copyrights, trademarks, trade secrets, and other rights and protection
shall continue beyond the termination of Employee’s engagement by NTN BUZZTIME, INC.. 

  

	 	(v)	In the event NTN BUZZTIME, INC. is unable for any reason whatsoever to secure the signature of Employee to any lawful and necessary documents required, including those necessary for
the assignment of, application for, or prosecution of any United States or foreign applications for letters patent or copyright, Employee hereby irrevocably designates and appoints NTN BUZZTIME, INC. and its duly authorized officers and agents as
agent and attorney-in-fact, to act for and in Employee’s behalf and stead to execute and file any such application and to do all other lawfully permitted acts to further the assignment, prosecution and issuance of letters patent or copyright
thereon with the same legal force and effect as if executed by Employee. Employee hereby waives and quitclaims to NTN BUZZTIME, INC. any and all claims of any nature whatsoever which Employee may now have or may hereafter have for infringement of
any patent or copyright resulting from any such application. 

  

	 	(vi)	Employee represents that there is no agreement with any other party that would conflict with his/her obligations under this Agreement. 

 All documents, drawings, writings, information and data of whatever kind and nature that may be provided to Employee in connection with his or her employment with NTN
BUZZTIME, INC., and all copies thereof, shall be promptly returned to NTN BUZZTIME, INC. upon completion or termination of the business relationship between Employee and NTN BUZZTIME, INC.. 
 This Agreement is made and entered into in the State of California and shall in all respects be interpreted, enforced and governed under the laws of said State. If any
provision of this Agreement is held to be illegal or invalid, such provision shall be deemed to be severed and deleted, and neither the provision nor its deletion shall effect the validity of the remaining provisions, except where specifically
stated otherwise herein. This Agreement may be modified only by a writing signed by NTN BUZZTIME, INC. and Employee. 
 The parties agree to indemnify,
defend and hold each other harmless and each other’s officers, employees, and representatives and such party’s successors, licensees and assigns in the event of any threat or assertion of any claim, action or proceeding inconsistent with
any of the foregoing representations and/or warranties. 
  

 Page 10 

 Employee may not assign this Agreement, in whole or in part. This Agreement shall inure to the benefit of and may be
enforced by NTN BUZZTIME, INC., its successors, affiliates or assigns and shall be binding upon the Employee, his or her heirs, successors, assigns, legal representatives, executors, administrators and other successors-in-interest. 
 Employee agrees to execute all documents and do all acts as may be reasonably necessary, convenient or desirable in order to effect the provisions of this Agreement.

 In the event that either party is required to bring any action, suit or other proceeding against the other party arising out of this Agreement, the
prevailing party shall recover all of such party’s reasonable attorneys’ fees and costs throughout the entire proceedings. 
 This Agreement may be
executed in counterparts which taken together shall constitute one document. 
  

									
	ACCEPTED AND AGREED:	 	 	 	ACCEPTED AND AGREED:
			
	EMPLOYEE	 		 	NTN BUZZTIME, INC.
					
	By:	 	 /S/ MICHAEL FLEMING
	 		 	By:	 	 /S/ GARY ARLEN

		 	Signature	 		 		 	Signature
	Print Name:	 	 MICHAEL FLEMING
	 		 	Title:	 	 On behalf of the Board of Directors

					
	Dated:	 	 May 29, 2008
	 		 	Dated:	 	 May 30, 2008

  

 Page 11 

 EXHIBIT “A” 
 Section 2872. NOTICE TO EMPLOYEE; BURDEN OF PROOF 
 If an employment agreement entered into after January 1,
1980, contains a provision requiring the employee to assign or offer to assign any of his or her rights in any invention to his or her employer, the employer must also, at the time the agreement is made, provide a written notification to the
employee that the agreement does not apply to an invention which qualifies fully under the provisions of Section 2870. In any suit or action arising thereunder, the burden of proof shall be on the employee claiming the benefits of its
provisions. 
 (Added to Stats. 1979, c. 1001, p. 3401, Section 1.) 
 Section 2870. EMPLOYMENT AGREEMENTS; ASSIGNMENT OF RIGHTS 
 (a) Any provision in an employment
agreement which provides that an employee shall assign or offer to assign any of his or her rights in an invention to his or her employer shall not apply to an invention that the employee developed entirely on his or her own time without using the
employer’s equipment, supplies, facilities, or trade secret information except for those inventions that either: 
 (1) Relate at the
time of conception or reduction to practice of the invention to the employer’s business, or actual or demonstrably anticipated research or development of the employer. 
 (2) Result from any work performed by the employee for the employer. 
 (b) To the extent a provision in an employment agreement purports to require an employee to assign an invention otherwise excluded from being required to be assigned under subdivision (a), the provision is against the
public policy of this state and is unenforceable. 
 (Added by Stats. 1979, c. 1001, p. 3401, Section 1. Amended by Stats. 1986, c. 345,
Section 1.) 
 Nothing herein shall be deemed to vary or modify the status or nature of the undersigned employee’s relationship to Company.

 I hereby acknowledge receipt of notice from the Company pursuant to Section 2872 of Art. 3.5, Chapter 2 of Division 3 of the California Labor Code
(as set forth herein as Exhibit “A”). I understand that the Company agrees that notwithstanding anything to the contrary in this Section 2, nothing in this Agreement shall apply to any invention which qualifies fully under the
provisions of Section 2872 of the California Labor Code. 
  

									
	Date:	 	 May 29, 2008
	 	 	 	By:	 	 /S/ MICHAEL FLEMING

		 		 		 	Employee Signature
					
		 		 		 		 	 MICHAEL FLEMING

		 		 		 	(Print Name)

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