Document:

EXHIBIT 4.2 Individual Stock Option Plan

EXHIBIT 99.B

INDIVIDUAL STOCK OPTION AGREEMENT

PURSUANT TO SE GLOBAL EQUITIES CORP. 2004 STOCK OPTION PLAN

THIS AGREEMENT is entered into as of ____ day of __________________, 2004
(the "Date of Grant")

BETWEEN:

    SE GLOBAL EQUITIES CORP., a corporation incorporated pursuant to the
    laws of State of Minnesota, having a business office at P.O. Box 297, 1142
    South Diamond Bar Boulevard, Diamond Bar, CA 91765;

    (the "Company")

  

AND:

    ______________________, of __________________________________

    ________________________________________________________________________________________________________________________

    (the "Optionee")

  

WHEREAS:

	The Board of Directors of the Company (the "Board") has approved and
  adopted the 2004 Stock Option Plan (the "Plan"), pursuant to which the Board
  is authorized to grant to employees and other selected persons stock options
  to purchase common stock, without par value, of the Company (the "Common
  Stock"); 
	The Plan provides for the granting of stock options that either (i) are
  intended to qualify as "Incentive Stock Options" within the meaning of Section
  422 of the Internal Revenue Code of 1986, as amended (the "Code"), or (ii) do
  not qualify under Section 422 of the Code ("Non-Qualified Stock Options"); and
  
	The Board has authorized the grant to Optionee of options to purchase a
  total of _______________________ shares of Common Stock (the "Options"), which
  Options are intended to be (select one): 

  Incentive
        Stock Options; or

         
        Non-Qualified Stock Options;

      
    
  

NOW THEREFORE, the Company agrees to offer to the Optionee the option to
purchase, upon the terms and conditions set forth herein and in the Plan,
_______________ shares of Common Stock. Capitalized terms not otherwise defined
herein shall have the meanings ascribed thereto in the Plan.

  	Exercise Price and Duration. The Options shall be exercisable until
  4:00 p.m. (Vancouver time) on that day (the "Expiration Date") that is
  ________ years following the Date of Grant, at an exercise price of US$______
  per share; provided that in accordance with Section 5.1(d) of the Plan: 

 

	the Expiration Date of any Incentive Stock Option granted to a greater
  than ten percent (> 10%) shareholder of the Company shall not be later than
  five (5) years from the Date of Grant); 

  
	so long as the Company's Common Stock is traded on a Designated Exchange
  (as defined in the Plan), all Options granted pursuant to the Plan shall
  expire not later than five (5) years from the Date of Grant; and 

  
	if the Common Shares are not traded on a Designated Exchange and in the
  absence of action to the contrary by the Plan Administrator (as defined in the
  Plan) in connection with the grant of a particular Option, and except in the
  case of Incentive Stock Options as described above, all Options granted under
  the Plan shall expire not later than ten (10) years from the Date of Grant.
  

  

  	Limitation on the Number of Shares. If the Options granted hereby are
  Incentive Stock Options, the number of shares which may be acquired upon
  exercise thereof is subject to the limitations set forth in Section 5.1(a) of
  the Plan. 

  
	Vesting Schedule. 

  	If the Options granted hereby are Non-Qualified Stock Options, they
    shall vest as of the Date of Grant. 

    
	If the Options granted hereby are Incentive Stock Options, they shall
    vest in accordance with Section 5.1(e) of the Plan. 

    

  
	Options not Transferable. The Options may not be transferred,
  assigned, pledged or hypothecated in any manner (whether by operation of law
  or otherwise) other than by will or by applicable laws of descent and
  distribution, and shall not be subject to execution, attachment or similar
  process. In the event of an Optionee's death, any Option held by the Optionee
  shall be exercisable only by the person or persons to whom such Optionee's
  rights under such Option shall pass by the Optionee's will or by the laws of
  descent and distribution. Upon any attempt to transfer, pledge, hypothecate or
  otherwise dispose of any Option or of any right or privilege conferred by the
  Plan contrary to the provisions thereof, or upon the sale, levy or attachment
  or similar process upon the rights and privileges conferred by the Plan, such
  Option shall thereupon terminate and become null and void. 

  	Investment Intent. By accepting the Options, the Optionee represents
  and agrees that none of the shares of Common Stock purchased upon exercise of
  the Options will be distributed in violation of applicable federal and state
  laws and regulations. In addition, the Company may require, as a condition of
  exercising the Options, that the Optionee execute an undertaking, in such a
  form as the Company shall reasonably specify, that the Stock is being
  purchased only for investment and without any then-present intention to sell
  or distribute such shares. 

  
	Termination of Options. Vested Options
  shall terminate, to the extent not previously exercised, upon the occurrence
  of the first of the following events: 

  

    
	Expiration. The Expiration Date. 

    
	Termination for Cause. The date of an Optionee's termination of
    employment or contractual relationship with the Company or any Related
    Corporation (as defined in the Plan) for cause (as determined in the sole
    discretion of the Plan Administrator, acting reasonably). 

    
	Termination Due to Death or Disability. The expiration of one (1)
    year from the date of the death of the Optionee, or the expiration of six
    (6) months from termination of an Optionee's employment or contractual
    relationship by reason of Disability (as defined in Section 5(g) of the
    Plan). 

    
	Termination for Any Other Reason. The expiration of thirty (30) days
    from the date of an Optionee's termination of employment or contractual
    relationship with the Company or any Related Corporation for any reason
    whatsoever other than cause, death or Disability. 

    

  	Termination of Options Granted in the Optionee's Capacity as a Director.
  Notwithstanding Section 6, any Options that have vested and which have been
  granted to the Optionee in the Optionee's capacity as a director of the
  Company or a Related Corporation shall terminate upon the occurrence of the
  first of the following events: 

  

    
	Expiration. The Expiration Date. 

  

    	Termination for Cause. The date the Optionee is removed as a
    director for cause (as determined in the sole discretion of the Plan
    Administrator, acting reasonably). 

    
	Termination Due to Death or Disability. The expiration of one (1)
    year from the date of the death of the Optionee, or the expiration of six
    (6) months from cessation of the Optionee's service as a director of the
    Company or Related Corporation, as the case may be, by reason of Disability.
    

    
	Termination Due to Cessation of Service as a Director. The
    expiration of thirty (30) days from the date the Optionee ceases to serve as
    a director of the Company or Related Corporation, as the case may be, unless
    the Optionee continues to be engaged by the Corporation as an Employee (as
    defined in the Plan), officer or consultant in which event the terms of the
    Option shall be governed by the provisions of Section 6. 

    

  	Termination of Unvested Incentive Stock Options. Each unvested
  Incentive Stock Option granted pursuant hereto shall terminate immediately
  upon termination of the Optionee's employment or contractual relationship with
  the Company for any reason whatsoever, including death or Disability, unless
  vesting is accelerated in accordance with Section 5(f) of the Plan. 

  
	Stock. In the case of any stock split, stock dividend or like change
  in the nature of shares of Stock covered by this Agreement, the number of
  shares and exercise price shall be proportionately adjusted as set forth in
  Section 5(m) of the Plan. 

  
	Exercise of Option. Options shall be
  exercisable, in full or in part, at any time after vesting, until termination;
  provided, however, that any Optionee who is subject to the reporting
  and liability provisions of Section 16 of the Securities Exchange Act
  of 1934 with respect to the Common Stock shall be precluded from selling or
  transferring any Common Stock or other security underlying an Option during
  the six (6) months immediately following the grant of that Option. If less
  than all of the shares included in the vested portion of any Option are
  purchased, the remainder may be purchased at any subsequent time prior to the
  expiration or termination of the Option. Only whole shares may be issued
  pursuant to an Option, and to the extent that an Option covers less than one
  (1) share, it is unexercisable.
  Each exercise of the Options shall be by means of delivery of a notice of
  election to exercise (which may be in the form attached hereto as Exhibit A)
  to the Chief Financial Officer of the Company at its principal executive
  office, specifying the number of shares of Common Stock to be purchased and
  accompanied by payment in cash by certified check or cashier's check in the
  amount of the full exercise price for the Common Stock to be purchased. 
  

	Holding Period for Incentive Stock Options. In order to obtain the tax
  treatment provided for Incentive Stock Options by Section 422 of the Code, the
  shares of Common Stock received upon exercising any Incentive Stock Options
  received pursuant to this Agreement must be sold, if at all, after a date
  which is later of two (2) years from the date of this agreement is entered
  into or one (1) year from the date upon which the Options are exercised. The
  Optionee agrees to report sales of shares prior to the above determined date
  to the Company within one (1) business day after such sale is concluded. The
  Optionee also agrees to pay to the Company, within five (5) business days
  after such sale is concluded, the amount necessary for the Company to satisfy
  its withholding requirement required by the Code in the manner specified in
  Section 5.1(1)(iii) of the Plan. Nothing in this Section is intended as a
  representation that Common Stock may be sold without registration under state
  and federal securities laws or an exemption therefrom or that such
  registration or exemption will be available at any specified time. 

  
	Subject to 2001 Stock Option Plan. The terms of the Options are
  subject to the provisions of the Plan, as the same may from time to time be
  amended, and any inconsistencies between this Agreement and the Plan, as the
  same may be from time to time amended, shall be governed by the provisions of
  the Plan, a copy of which has been delivered to the Optionee, and which is
  available for inspection at the principal offices of the Company. 

  
	Professional Advice. The acceptance of the Options and the sale of
  Common Stock issued pursuant to the exercise of Options may have consequences
  under federal and state tax and securities laws which may vary depending upon
  the individual circumstances of the Optionee. Accordingly, the Optionee
  acknowledges that he or she has been advised to consult his or her personal
  legal and tax advisor in connection with this Agreement and his or her
  dealings with respect to Options for the Common Stock. Without limiting other
  matters to be considered, the Optionee should consider whether upon the
  exercise of Options, the Optionee will file an election with the Internal
  Revenue Service pursuant to Section 83(b) of the Code. 

  	No Employment Relationship. Whether or not any Options are to be
  granted under this Plan shall be exclusively within the discretion of the Plan
  Administrator, and nothing contained in this Plan shall be construed as giving
  any person any right to participate under this Plan. The grant of an Option
  shall in no way constitute any form of agreement or understanding binding on
  the Company or any Related Corporation, express or implied, that the Company
  or any Related Corporation will employ or contract with an Optionee for any
  length of time, nor shall it interfere in any way with the Company's or, where
  applicable, a Related Corporation's right to terminate Optionee's employment
  at any time, which right is hereby reserved. 

  
	Entire Agreement. This Agreement is the only agreement between the
  Optionee and the Company with respect to the Options, and this Agreement and
  the Plan supersede all prior and contemporaneous oral and written statements
  and representations and contain the entire agreement between the parties with
  respect to the Options. 

  
	Proper Law. This Agreement will be governed by and construed in
  accordance with the laws of the State of California. 

  
	Notices. Any notice required or permitted to be made or given
  hereunder shall be mailed or delivered personally to the addresses set forth
  below, or as changed from time to time by written notice to the other:
  The Company:

          SE Global Equities Corp.

        P.O. Box 297

        1142 South Diamond Bar Boulevard

        Diamond Bar, CA 91765

        Attention: Chief Financial Officer

  The Optionee:

          ________________________

          ________________________

          ________________________

          (fill in name and address)

   

  	Counterparts. This Agreement may be executed in several counterparts,
  each of which will be deemed to be an original and all of which will together
  constitute one and the same instrument. 

  
	Electronic Means. Delivery of an executed copy of this Agreement by
  electronic facsimile transmission or other means of electronic communication
  capable of producing a printed copy will be deemed to be execution and
  delivery of this Agreement as of the Date of Grant. 

IN WITNESS WHEREOF the parties have executed and delivered this Agreement as
of the date first above written.

 

SE GLOBAL EQUITIES CORP.

Per:

Authorized Signatory

 

 

  
  	SIGNED, SEALED and DELIVERED
      by

      

      ______________________ in the presence of:

      

      

                                                                                            
      

      Signature

      

                                                                                            
      

      Print Name

      

                                                                                            
      

      Address

      

                                                                                            
      

      

                                                                                      
      

      Occupation	
      

      

      

      

      

      

      

      

      

      

      
	

      

      

      

                                                                                            
      

      (name of Optionee)

      OPTIONEE

  

THERE MAY NOT BE PRESENTLY AVAILABLE EXEMPTIONS FROM THE REGISTRATION
REQUIREMENTS OF APPLICABLE FEDERAL AND STATE SECURITIES LAWS FOR THE ISSUANCE OF
SHARES OF STOCK UPON EXERCISE OF THESE OPTIONS. ACCORDINGLY, THESE OPTIONS
CANNOT BE EXERCISED UNLESS THESE OPTIONS AND THE SHARES OF STOCK TO BE ISSUED
UPON EXERCISE OF THESE OPTIONS ARE REGISTERED OR AN EXEMPTION FROM SUCH
REGISTRATION REQUIREMENTS IS AVAILABLE.

THE SHARES OF STOCK ISSUED PURSUANT TO THE EXERCISE OF OPTIONS WILL BE
"RESTRICTED SECURITIES" AS DEFINED IN RULE 144 UNDER THE SECURITIES ACT OF 1933
AND WILL BEAR A LEGEND RESTRICTING RESALE UNLESS THEY ARE REGISTERED UNDER STATE
AND FEDERAL SECURITIES LAWS OR AN EXEMPTION FROM REGISTRATION IS AVAILABLE. THE
COMPANY IS NOT OBLIGATED TO REGISTER THE SHARES OF STOCK OR TO MAKE AVAILABLE
ANY EXEMPTION FROM REGISTRATION.

EXHIBIT A

Notice of Election to Exercise

To: SE Global Equities Corp.

Attention: The Chief Financial Officer

This Notice of Election to Exercise shall constitute proper notice pursuant
to Section 5(h) of the 2004 Stock Option Plan (the "Plan") of SE Global Equities
Corp. (the "Company") and Section 10 of that certain Stock Option Agreement (the
"Agreement") dated as of the _____ day of ___________________________, between
the Company and the undersigned.

The undersigned hereby elects to exercise Optionee's option to purchase
shares of the common stock of the Company at a price of US$ _______ per share,
for aggregate consideration of US$ __________, on the terms and conditions set
forth in the Agreement and the Plan. Such aggregate consideration, in the form
specified in Section 10 of the Agreement, accompanies this notice. 

The undersigned has executed this Notice this _______ day of ____________,
_______. 

Signature

Name (typed or printed)Exhibit 10(dl)

                          MASTER DISTRIBUTOR AGREEMENT
                       (for Puerto Rico and The Caribbean)

     Master Distributor  Agreement  ("Agreement"),  dated as of October 1, 2003,
between  Artera  Group,  Inc.  ("Artera"),  a Delaware  corporation,  and Spyder
Technologies    Group,   LLC,   a   Connecticut    limited   liability   company
("Distributor").

     WHEREAS,  (i)  Artera  is  engaged  in the  development,  distribution  and
operation  of Internet and Intranet  infrastructure  technologies,  products and
services,  (ii)  Distributor  is engaged in the  distribution  and  marketing of
Internet  and  Intranet  technologies,  products  and  services  to  or  through
resellers thereof and (iii) Distributor  desires to obtain from Artera the right
to distribute and market certain of Artera's products,  and Artera is willing to
grant such right, subject to the terms and conditions of this Agreement;

     NOW,  THEREFORE,  in  consideration  of the  covenants  herein,  and  other
consideration, the receipt and sufficiency of which are hereby acknowledged, the
parties agree as follows:

Article 1.  DEFINITIONS

As used herein, the terms described below have the following meanings:

1.1  "Affiliate"  shall  mean  any  entity  that,  directly  or  indirectly,  is
     controlled  by, in control of or under common control with the entity as to
     which the term "Affiliate" is used.

1.2  "CRM System" shall mean Artera's customer relations  management system that
     as a part of the Service  support system allows  Subscribers of Distributor
     or its Resellers to be uniquely  identified  from other  subscribers to the
     Service and allows  Distributor,  Resellers  and Artera to  interface  with
     Artera's  records to initiate and authenticate  Subscriptions,  activate or
     deactivate Subscribers' access to the Data Center and bill Subscribers.

1.3  "Data Center" shall mean the hardware, software and bandwidth providing the
     Internet-side data optimization functions for the Service.

1.4  "Deliverables" shall mean the materials described on Schedule 4.3 hereto to
     be delivered by Artera to Distributor under Section 4.3 hereof.

1.5  "End User" shall mean a client computer of an individual  user,  configured
     to utilize the Service under a  Subscription.  In the case of a residential
     Subscriber,  the End  User is also the  Subscriber.  In the case of a Small
     Business  or  Government  Entity  Subscriber,  the End  User is the  client
     computer of the individual  user of the Service rather than the subscribing
     business or entity itself.

1.6  "Government  Entity"  shall mean a national,  state,  provincial,  local or
     other governmental unit or authority, or a department,  division or segment
     thereof.

1.7  "Know-how",  in general, shall have its usual meaning, that is, among other
     things,  all  factual  knowledge  and  information  not capable of precise,
     separate description but that, in

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     accumulated  form,  after being  acquired as the result of trial and error,
     gives one an ability to produce  and market  something  that one  otherwise
     would  not have  known  how to  produce  with  the  accuracy  or  precision
     necessary for commercial success.

1.8  "Level 1  Support"  shall mean  support  for  Subscribers  and End Users as
     described in Schedule 1.8.

1.9  "Level 2 Support" shall mean support for  Distributor  and the Resellers to
     assist them in providing Level 1 Support.

1.10 "License Fee" shall mean any license fee payable by  Distributor  to Artera
     under Section 3.1 hereof.

1.11 "Reseller"  shall mean a person or entity that,  under the auspices of this
     Agreement,  enters into an agreement for the resale or  distribution of the
     Service  to  Subscribers  in  the  Territory  or  to  other  Resellers  (as
     subdistributors) that perform such resale or distribution to Subscribers in
     the Territory.

1.12 "Service" shall mean the "Artera Turbo" service, as configured from time to
     time,  including its software,  distributed  to Subscribers as a bundled or
     unbundled  subscription  service,  including all updates,  enhancements and
     modifications thereof,  together with the right to use all of the foregoing
     in connection with the Data Center.

1.13 "Service Fee" shall mean the fee paid by a Subscriber for its Subscription,
     excluding sales, use, VAT, excise and similar taxes.

1.14 "Small  Business"  shall mean a  business  or other  organizational  entity
     (other than a Government Entity) that (i) does not have or use 250 End User
     personal computers or computer terminals and (ii) does not sell, distribute
     or market the Service.

1.15 "Subscriber" shall mean an individual,  Small Business or Government Entity
     that subscribes to the Service via a Reseller. In the case of a residential
     Subscriber, the Subscriber is the End User. In the case of a Small Business
     or Government Entity Subscriber, the Subscriber is the subscribing business
     or entity rather than any  individual  client  computer or user within that
     business or entity.

1.16 "Subscriber Software" shall mean the Service software resident or installed
     on the  Subscriber's  or its  End  Users'  personal  computer(s)  or at the
     Subscriber's location.

1.17 "Subscription"  shall mean a  subscription  and license for a Subscriber to
     use the Service on its personal computer(s).

1.18 "Technical  Information"  shall  mean  technical,  design  and  engineering
     information   pertaining  to  the  design,   manufacture,   production  and
     distribution  of the  Service  in the  form of  designs,  plans,  drawings,
     specifications,   reports,   records,  manuals,  other  written  materials,
     computer programs and software and other forms or media relating thereto.

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1.19 "Territory"  shall mean the islands  located in the  Caribbean and Southern
     Atlantic and listed as follows (intending that the list include all islands
     associated  with  those  listed,  many  of  which  are  too  small  to list
     separately):  Anguilla, Antigua, Aruba, Bahamas, Barbados, Bonaire, British
     Virgin Islands,  Cayman Islands,  Curacao,  Dominica,  Dominican  Republic,
     Grenada,  Guadeloupe,  Guyana,  Haiti,  Jamaica,  Martinique,  Puerto  Rico
     (excluding  all incumbent  local  exchange  carriers other than Puerto Rico
     Tel,  and  excluding  all  rural  local  exchange   carriers),   Saba,  St.
     Barthelemy,  St. Eustatius,  St. Kitts, St. Lucia, St. Martin (both parts),
     St. Vincent and The Grenadines,  Trinidad and Tobago,  Turks and Caicos and
     the U.S. Virgin Islands  (excluding all incumbent  local exchange  carriers
     and rural local exchange carriers).

Article 2.  GRANT OF LICENSE AND RIGHTS

2.1  License.   Subject  to  Section  2.2  hereof,   Artera   hereby  grants  to
     Distributor,  during the term of this  Agreement,  an exclusive  license to
     distribute the Service to Subscribers in the Territory  through one or more
     levels of resellers thereof (which,  upon such  distribution,  shall become
     "Resellers"  under  this  Agreement)  in  accordance  with  the  terms  and
     conditions of this Agreement. The license to Distributor hereunder includes
     the right to make  copies of the  Subscriber  Software  to be  provided  to
     Subscribers; to reproduce and distribute the Service documentation, product
     descriptions and promotional materials; and, subject to Section 2.4 hereof,
     to modify such  materials  as  requested  by  Resellers  for the purpose of
     identifying  the Reseller in  connection  with the Service.  Such  license,
     however,  conveys no right to modify  the  Service,  to prepare  derivative
     works of the Service,  to use the Service for Distributor's own purposes or
     to sell or copy the  Service  for any  purpose  other than for  delivery to
     Resellers or their Subscribers as contemplated by this Agreement.

2.2  Exclusivity and Service Fee Thresholds.  If Distributor  fails to satisfy a
     "Service  Fee  Threshold"  (as  defined  in  Schedule  2.2) for any  period
     identified in such  Schedule  2.2,  Artera may, upon 15 days' prior written
     notice to  Distributor,  irrevocably  convert all of  Distributor's  rights
     under this Agreement to non-exclusive rights.

2.3  Acceptance.  Distributor  hereby (a)  accepts  the rights  granted to it by
     Artera  under this  Agreement  and (b)  acknowledges  that the rights  that
     Artera has granted to Distributor hereunder are limited to the distribution
     and marketing of the Service to Resellers in the Territory,  subject to the
     other limitations set forth in this Agreement.

2.4  Intellectual  Property Usage and Notices.  All right, title and interest in
     and to the Service,  including all copyrights,  trademarks,  service marks,
     logos,  names,  designations,   patents  and  other  intellectual  property
     embodied  in the  Service or  provided  by Artera in  connection  therewith
     (including but not limited to the Subscriber  Software and the mark "Artera
     Turbo") shall remain the property of Artera.  Distributor  may use and copy
     such  trademarks,  service  marks  and  copyrighted  material  of Artera as
     reasonably  necessary to perform  under this  Agreement.  All copies of the
     Subscriber   Software  and  all  documentation   and  marketing   materials
     distributed  or  used  by  Distributor   shall  be  marked  with  a  legend
     identifying  Artera as the owner and  developer  of the  Service,  with the
     appropriate patent,  copyright and trademark notices, and Distributor shall
     not remove any such notices from any Subscriber Software or other materials
     provided to it by Artera;  provided,  however,  that, in  distributing

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     the Service to  Subscribers,  Distributor  or the  Resellers  may reference
     their  own names or  brands  if done in a manner  that  does not  prejudice
     Artera's intellectual property rights in and to the Service.

2.5  Reseller  Agreements.  All Service  distribution  agreements with Resellers
     hereunder  ("Reseller  Agreements")  shall be between  Distributor  and the
     respective  Resellers.  Artera  shall  not  be  a  party  to  or  have  any
     obligations  under  any  Reseller  Agreement.  Distributor  shall  have  no
     authority  to bind Artera with  respect to any  Reseller,  and  Distributor
     shall  not  represent  to any  Reseller  or  anyone  else  that it has such
     authority.  No Reseller  Agreement may be inconsistent with this Agreement.
     Any  representations  or warranties  regarding  the Service  contained in a
     Reseller Agreement shall be the sole responsibility of Distributor,  unless
     Artera  expressly agrees otherwise in writing in advance for the particular
     Reseller.

2.6  Subscription    Agreements.    All   Subscription    agreements   hereunder
     ("Subscription Agreements") shall be between Resellers and their respective
     Subscribers.  Artera shall not be a party to or have any obligations  under
     any Subscription Agreement;  provided,  however, that Artera shall have the
     right to require that  Subscribers  agree to Artera's  Terms of Service for
     the  Service,  which  Terms of Service  Artera may amend from time to time.
     Distributor  shall have no  authority  to bind Artera  with  respect to any
     Subscriber, and Distributor shall not represent to any Subscriber or anyone
     else that it has such authority.  No representation  or warranty  regarding
     the  Service   contained  in  a   Subscription   Agreement   shall  be  the
     responsibility  of Artera,  unless  Artera  expressly  agrees  otherwise in
     advance in writing for the particular Subscriber.

Article 3.  FEES AND CERTAIN SUPPORT SERVICES

3.1. License Fee.  Distributor  shall pay to Artera a License Fee in the amount,
     and on the date(s), set forth in Schedule 3.1.

3.2. Royalty.  For each calendar  month (or part thereof) of each  Subscription,
     Artera shall be entitled to a Royalty. The Royalty shall be calculated on a
     per End User  basis.  The amount or formula of the  Royalty is set forth in
     Schedule 3.2.

3.3. Billing,  Collections  and  Payments.  Service Fees shall be billed for and
     collected, and Royalties shall be paid, as described in Schedule 3.3.

3.4. Provision and Operation of Data Center.  For any Reseller,  Distributor may
     elect to have such  Reseller,  rather than Artera,  provide and operate the
     Data Center serving such Reseller's End Users.  The minimum  specifications
     for a Reseller Data Center are set forth in Schedule 3.4.

3.5. Mergers,  etc.  In the event of a merger,  acquisition  or  combination  of
     entities,  one of  which  is a  Reseller  and the  other  of  which is not,
     Distributor's  rights  with  respect to the  surviving  entity  shall be as
     follows:  If the Reseller is the acquiror,  the surviving entity shall be a
     Reseller  for  purposes  of  this  Agreement.  If the  Reseller  is not the
     acquiror, the surviving entity shall not be a Reseller for purposes of this
     Agreement. If it is not reasonably clear which entity is the acquiror or if
     the  transaction  is a merger of equals,  the  surviving  entity

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     shall be a Reseller for purposes of this Agreement only if the Reseller was
     the  entity  that  had  more  End  Users  as of the  date  of the  relevant
     transaction.

Article 4.  DISCLOSURES and DELIVERies

4.1  Disclosure.  The  parties  shall  disclose  to each other and Artera  shall
     disclose  to  Resellers  such  appropriate   Technical  Information  as  is
     reasonably  required to accomplish the purposes of this Agreement.  Neither
     party,  however,  that shall be  obligated  to  disclose  information,  the
     disclosure of which has been restricted by a third party.

4.2  Treatment.   All  disclosed  Technical  Information  that  is  Confidential
     Information shall be kept confidential by the receiving party in accordance
     with  Article 5 hereof and shall  remain  the  property  of the  disclosing
     party.

4.3  Deliverables.  Artera  agrees  that  the  Service  shall be  available  for
     distribution  and marketing by  Distributor  and  Resellers and  completely
     functional to Subscribers  in accordance  with the  availability  dates set
     forth in Schedule 4.3.

Article 5.  CONFIDENTIALITY

5.1. Definitions.  Each party possesses confidential information relating to its
     business  and  technology  that  has   substantial   value  to  such  party
     ("Confidential  Information").  Subject to Section 5.4 hereof, Confidential
     Information  includes  but  is  not  limited  to  Deliverables,   Technical
     Information,  Know-how,  designs,  improvements,   inventions,  techniques,
     software documentation,  financial statements,  projections, prices, costs,
     customer  lists,  supplier  lists and  anything  else marked  "Confidential
     Information"   or  similarly   designated   as  being   confidential.   Any
     Confidential  Information  disclosed  between the parties  hereto orally or
     visually, in order to be subject to this Agreement,  shall be so identified
     to the receiving party at the time of disclosure and confirmed in a written
     summary   appropriately  marked  within  ten  days  after  oral  or  visual
     disclosure.

5.2. Treatment. Except as expressly permitted under this Section 5.2 and Section
     5.4 hereof,  each party shall,  during the term of this  Agreement  and for
     five years thereafter, hold in confidence and not disclose to third parties
     all  Confidential  Information  of the other  party  disclosed  directly or
     indirectly to it. The  recipient of  Confidential  Information  shall grant
     access to it only to employees,  contractors, agents and suppliers who need
     to receive such Confidential Information in connection with this Agreement.
     Such persons with access to Confidential  Information shall be placed under
     obligation (a) to hold in confidence all Confidential  Information provided
     to them in the  course  of  their  service;  (b) to use  such  Confidential
     Information  only in the  course of  performing  their  duties;  and (c) to
     assign to their  employer or the party  retaining  them all  inventions  or
     improvements relating to such entity's business and conceived while in such
     entity's  employ or retained  by such entity  (unless  such  assignment  is
     prohibited  by  applicable   law).  All   documents,   writings  and  other
     embodiments containing Confidential Information of the other party shall be
     maintained  by  the  receiving  party  in  a  prudent  and  secure  manner.
     Distributor may disclose Artera's Confidential Information to Resellers and
     prospective  Resellers as necessary to perform this Agreement,  but only if
     such  Reseller  or   prospective   Reseller  has  entered  into  a  written
     non-

                                       5
<PAGE>

     disclosure   agreement   with  Artera,   or  has  entered  into  a  written
     non-disclosure  agreement with Distributor (for the benefit of Artera) in a
     form  substantially  equivalent to the terms  hereof.  For purposes of this
     Article 5, delivery by  Distributor  to a Subscriber,  whether  directly or
     through a Reseller,  of the  Subscriber  Software  shall not  constitute  a
     disclosure by Distributor  of  Confidential  Information  of Artera.  In no
     event shall the party receiving Confidential Information of the other party
     disassemble,  reverse engineer,  re-engineer,  redesign, decrypt, decipher,
     reconstruct, re-orient, modify or alter any Confidential Information of the
     disclosing party or any circuit design, algorithm, logic or program code in
     any of the disclosing  party's products,  models or prototypes that contain
     Confidential Information, or attempt any of the foregoing.

5.3. Return.  All  documents  and other  embodiments  of a party's  Confidential
     Information,  as well as those  created  or  derived  from  the  disclosing
     party's  Confidential  Information that incorporate the disclosing  party's
     Confidential  Information,  and  all  copies  thereof,  shall  be  returned
     promptly to the disclosing  party by the other party upon the expiration or
     any termination of this Agreement;  provided, however, that Distributor may
     retain (subject to the  restrictions  in this Article 5) such  Confidential
     Information as is necessary for it to satisfy any post-termination  support
     obligations it may have under Section 7.4 hereof.

5.4. Exclusions. Confidential Information shall not include information that (a)
     was at the time of disclosure in the public domain  through no fault of the
     party receiving it; (b) becomes part of the public domain after  disclosure
     to the party  receiving  it through no fault of such party;  (c) was in the
     possession of the party  receiving it (as evidenced by written  records) at
     the time of disclosure and was not acquired directly or indirectly from the
     other party or a third party under a continuing obligation of confidence of
     which the party  receiving  it was  aware;  (d) was  received  by the party
     receiving it (as evidenced by written records) after the time of disclosure
     hereunder  from a  third  party  who  did  not  require  it to be  held  in
     confidence and who did not acquire it directly or indirectly from the other
     party  under a  continuing  obligation  of  confidence  of which  the party
     receiving it was aware;  (e) is required by law,  governmental  regulation,
     court  order  or  the  rules  of a  securities  exchange  to  be  disclosed
     (provided,  that a party required to so disclose  Confidential  Information
     shall  use best  efforts  to  notify  the  other  party  of such  potential
     disclosure as soon as  practicable so that such party may seek a protective
     order for such Confidential  Information);  (f) was developed independently
     by the  receiving  party and  without the use of  Confidential  Information
     received  from the  disclosing  party;  or (g) was  disclosed  by the party
     owning it to third parties without restrictions on use or disclosure.

5.5. Other Confidentiality Agreements. Nothing in this Agreement shall limit the
     applicability of any other  confidentiality or non-disclosure  agreement in
     effect between the parties;  provided,  however,  that to the extent of any
     inconsistency  between the  provisions of this Section 5 and the provisions
     of  any  such  other  confidentiality  or  non-disclosure   agreement,  the
     agreement with the stricter  confidentiality  or non-disclosure  provisions
     shall govern.

Article 6.  MARKETING AND SUPPORT OBLIGATIONS

6.1  Level 1 Support.  Distributor  shall be responsible  for Level 1 Support to
     the Subscribers  and End Users.  Distributor may satisfy such obligation by
     providing  the Level 1 Support  itself,

                                       6
<PAGE>

     causing  Resellers to provide the Level 1 Support or causing  third parties
     to provide the Level 1 Support.  Level 1 Support shall be provided not less
     than 8:30am to 5:30pm in the respective time zones of the End Users, Monday
     through Friday.

6.2  Level 2 Support.  Artera  shall  provide  Level 2 Support,  which  shall be
     available at no charge to Distributor and Resellers not less than 8:30am to
     5:30pm Eastern time, Monday through Friday. Access to Level 2 Support shall
     be by online methods and toll-free telephone.

6.3  Training.  Artera shall make available to Distributor and Resellers Level 1
     Support  training and training on the CRM System.  Such  training may be in
     regularly  scheduled  classes at Artera's offices or by such other means as
     Artera may  determine.  The Level 1 Support  training  must be  attended by
     Distributor or the Reseller or third party providing Level 1 Service on its
     behalf  prior  to the  start  of  actual  distribution  of the  Service  by
     Distributor or the applicable Reseller.

6.4  Service  Updates,  Etc.  Artera shall  provide all  updates,  enhancements,
     improvements or modifications of the Service to Distributor or to Resellers
     and their Subscribers at no cost via online downloads, and shall provide to
     Distributor a master CD for each such upgrade, enhancement, improvement and
     modification, for copying and distribution to Resellers.

6.5  Sales by Artera.  Artera  shall not  initiate  Service  subscriptions  with
     residential,  Small  Business  or  Government  Entity  subscribers  in  the
     Territory  except on a  wholesale  basis to or through  Distributor  or, if
     Distributor's  rights  become  non-exclusive  as  described  in Section 2.2
     hereof,  to  or  through  other  distributors  or  resellers.   Residential
     consumers,  Small  Businesses or Government  Entities in the Territory that
     request an initial  Service  subscription  directly  from  Artera  shall be
     referred to Distributor;  provided,  however,  that if Distributor's rights
     become  non-exclusive as described in Section 2.2 hereof,  such prospective
     Subscribers shall be referred to Distributor and to any other  distributors
     or resellers of the Service in the Territory on an equitable basis (subject
     to any other rights of exclusivity or distribution  preferences  such other
     distributors or resellers may have).

Article 7.  TERM AND TERMINATION

7.1. Term. The term of this Agreement is from the date hereof until February 28,
     2008,  unless  modified  by  written  agreement  of the  parties or earlier
     terminated under this Article 7.

7.2. Breach.  Either party may terminate  this  Agreement for a material  breach
     (including  any  non-payment)  by the  other  party,  upon 30 (for  payment
     breaches) or 60 (for other material  breaches) days' notice and opportunity
     to cure;  provided that a non-payment  breach shall also require payment of
     interest at the rate of 6% per annum from the due date to the payment date.
     In the event of a material  breach by  Distributor  not cured as  described
     above,  Artera  may  elect,  in lieu  of  termination  of  this  Agreement,
     irrevocably to terminate any distribution  protections Distributor may have
     under Section 2.2 of this Agreement.

7.3. Effect of  Termination.  Expiration or termination of this Agreement  shall
     not terminate any Subscription Agreements.

                                       7
<PAGE>

7.4. Royalties  and Support Upon Certain  Terminations.  Upon any  expiration or
     termination  of this  Agreement  other  than  termination  by Artera  under
     Section 7.2 hereof,  Distributor shall continue to receive net payments out
     of  Service  Fees as  described  in  Schedule  3.3,  with  respect to those
     specific  Subscribers  for which  Service  Fees were payable on the date of
     such  expiration  or  termination.  Such right to net payments  shall apply
     until the  expiration or termination  of the  respective  Subscriptions  of
     those   Subscribers  and  shall  be  subject  to  Distributor's   continued
     satisfaction, with respect to those Subscribers, of the Level 1 Support and
     other  obligations  pertaining  to  Subscribers  that are set forth in this
     Agreement.

7.5. Survival.  Section 4.2,  Article 5,  Section 7.4,  Article 9 and Article 10
     shall survive the expiration or any termination of this Agreement.

Article 8.  NOTICES

Notices under this Agreement shall be in writing and sent by personal  delivery,
facsimile,  recognized  commercial courier or certified or registered mail (with
return receipt), in each case with all charges prepaid, addressed as follows:

If to Artera:              Artera Group, Inc.
                           20 Ketchum Street
                           Westport, CT  06880
                           U.S.A. [if from outside U.S.A.]
                           Attn:  Chairman & President
                           Facsimile:  203-226-3123

-- with a copy to:         Artera Group, Inc.
                           20 Ketchum Street
                           Westport, CT  06880
                           U.S.A. [if from outside U.S.A.]
                           Attn:  General Counsel
                           Facsimile:  203-226-4338

If to Distributor:         Spyder Technologies Group, LLC
                           40 Kellogg Hill Road
                           Weston, CT  06883
                           U.S.A. [if from outside U.S.A.]
                           Attn:  President
                           Facsimile:  203-454-3094

Article 9.  INDEMNIFICATION

9.1  Indemnification   Obligations.   Artera  and  Distributor  each  agrees  to
     indemnify,  defend, and hold harmless the other party, its Affiliates,  and
     the officers, directors, employees and agents of all thereof (collectively,
     the  "Indemnified  Party")  against all  losses,  claims,  liabilities  and
     expenses (including  reasonable  attorneys' fees) (collectively,  "Losses")
     incurred on account of a suit,  claim or proceeding  purporting to be based
     on a failure  by the other  party  (the

                                       8
<PAGE>

     "Indemnifying Party") to perform obligations under this Agreement.

9.2. Indemnification Procedures. The Indemnified Party shall promptly advise the
     Indemnifying   Party  of  any   suit,   claim  or   proceeding   for  which
     indemnification  is to be sought and shall cooperate with the  Indemnifying
     Party in the defense or settlement  thereof.  The Indemnifying  Party shall
     select,  retain and pay  counsel  in  connection  with such suit,  claim or
     proceeding,  subject to the Indemnified Party's consent, which shall not be
     unreasonably  withheld.  No  settlement  shall be made by the  Indemnifying
     Party without the prior written  consent of the  Indemnified  Party,  which
     consent shall not be unreasonably withheld.

Article 10. WARRANTIES AND DISCLAIMERS

10.1.Right to License.  Artera  represents and warrants that (a) it is the owner
     or licensee of the Service (including the Subscriber  Software);  (b) it is
     the owner, lessee or otherwise has the right to use the Data Center; (c) it
     has the right,  power and  authority  to grant  Distributor  the rights and
     licenses as set forth in this Agreement;  (d) to the best of its knowledge,
     the Service does not infringe any  intellectual  property or other right of
     any third party in the Territory.

10.2.Disclaimer.  Except as  specifically  set forth in this  Agreement,  Artera
     disclaims  any express or implied  warranty of the  accuracy,  reliability,
     value or merchantability of the Service,  or its suitability or fitness for
     any purpose.  Artera  disclaims all other  warranties  of whatever  nature,
     express or implied. Except as otherwise set forth in this Agreement, Artera
     disclaims all liability for Losses  resulting  from the use of the Service.
     This disclaimer  embraces  special,  incidental,  punitive or consequential
     damages and damages for interruption of use or loss or corruption of data.

Article 11. MISCELLANEOUS

11.1.Books and  Records.  Upon  request of either  party  hereto  with ten days'
     prior  notice,  the other  party  shall  make  available  for review by the
     requesting  party such  books and  records as are  reasonably  required  to
     demonstrate  compliance with the  obligations of this  Agreement.  Requests
     hereunder may be made no more than once per calendar  year, and may pertain
     only to the then current and immediately preceding calendar year.

11.2.Choice of Law,  Jurisdiction and Venue. This Agreement shall be interpreted
     in accordance with the laws of the State of Connecticut  (U.S.A.),  without
     regard to its  conflict  of law  provisions.  Any action  brought by either
     party against the other  concerning the  transactions  contemplated by this
     Agreement  shall be brought only in the State courts of  Connecticut  or in
     the Federal courts located in the State of Connecticut.  Both parties agree
     to submit to the  jurisdiction  of such courts and agree that venue at such
     courts is proper.

11.3.Interpretation.  No  provision  of  this  Agreement  shall  be  interpreted
     against a party  solely  because  such party or its  attorney  drafted such
     provision.

11.4.Force Majeure.  In the event of delay in  performance  under this Agreement
     due to unforeseeable causes beyond a party's reasonable control,  including
     but not  limited to acts

                                       9
<PAGE>

     of God, acts of the government,  fires, floods,  strikes,  unusually severe
     weather  ("Events of Force  Majeure"),  the time for  performance  shall be
     extended  for the period of the delay;  provided,  however,  that the party
     whose  performance  was so  delayed  shall use all  reasonable  efforts  to
     minimize the effects of any Event of Force Majeure.

11.5.Public  Announcements.  Neither party may issue a public announcement about
     this Agreement  unless the other party shall have approved the text thereof
     (which approval shall not be  unreasonably  withheld) or unless required by
     applicable  law  (including  but not  limited  to  filings  with  the  U.S.
     Securities and Exchange Commission).

11.6.Independent  Contractors.  Each party to this  Agreement is an  independent
     contractor  to  the  other  and  not  the  partner,   employer,   agent  or
     representative of the other.

11.7.Assignment.  Neither  party may assign this  Agreement or any of its rights
     or obligations hereunder except to its Affiliates or with the prior written
     consent  of the  other  party,  which  consent  shall  not be  unreasonably
     withheld.  This Agreement shall inure to the benefit of and be binding upon
     the parties' successors and permissible assigns.

11.8.Entire Agreement.  This Agreement  constitutes the entire agreement between
     the parties with respect to the subject  matter  hereof and, as of the date
     hereof,  supersedes  all other  prior or  contemporaneous  written  or oral
     agreements  between  such  parties  with  respect to such  subject  matter,
     including  but not limited to the Master  Distributor  Agreement For Puerto
     Rico and The  Caribbean,  dated as of October 24, 2002,  between Artera and
     Distributor  (the  "Prior   Agreement");   provided,   however,   that  all
     obligations of the parties  accrued through the date hereof under the Prior
     Agreement shall be unaffected by this Agreement.

11.9.  Amendments.  No amendment of any provision hereof shall be binding unless
       in writing and executed by both parties.

11.10. Severability.  If any part of this  Agreement  is  declared  invalid  or
       unenforceable,  such   decision   shall  not  affect  the   validity   or
       enforceability of the remainder hereof.

11.11. Waivers.  No  waiver  of any  right  or  claim under this Agreement shall
       affect the right of the waiving party to enforce any other claim or right
       hereunder.

     IN  WITNESS  WHEREOF,  Artera  and  Distributor  have  duly  executed  this
Agreement as of the date first written above.

ARTERA GROUP, INC.                             SPYDER TECHNOLOGIES GROUP, LLC

By:  /s/  Cy E. Hammond                        By:  /s/  Jonathan Parrella
     ---------------------------------         ---------------------------------
          Cy E. Hammond                                  Jonathan Parrella
          Treasurer                                      President

                                       10
<PAGE>

                                                                    Schedule 1.8
                                                                    ------------

                                 LEVEL 1 SUPPORT

The  purpose  of Level 1 Support is to assist  Subscribers  and End Users in the
basic  installation and usage of the Service.  This includes  answering  general
questions to help  Subscribers and End Users  understand what the Service is and
how it provides a benefit to them.  Level 1 Support is responsible for assisting
Subscribers and End Users with the items listed below.  This list may be refined
as experience is gained and the Service evolves over time.

1.   Establishing  an  Internet   connection   (typically  via  Windows  Dial-Up
     Networking),  launching  a Web  browser and surfing to various Web sites on
     the Internet.

2.   Assisting in  downloading  the  Service's  End User  software,  running the
     Service's setup program,  installing the Service software on the End User's
     PC and, if necessary, surfing to the Service's Web site.

3.   Launching  and running the Service,  including  answering  basic  questions
     about the  system  configuration  needed for  running  the  Service  (i.e.,
     Windows  version,  memory,  hard disk space) as documented on the Service's
     Web site.

4.   Answering basic questions  about  navigating  within the Service's End User
     interface.

5.   Showing  Subscribers  and End Users how to know if the  Service is working.
     This includes pointing out the Network View, Activity View and SpeedBar.

6.   Confirming that the browser is actually forwarding its requests to the Data
     Center, by reviewing the Activity View and the browser's proxy settings.

7.   Assisting  an End  User  who  uses a  dialer  other  than  Windows  Dial-Up
     Networking  (e.g.,  Juno or  NetZero)  or who  uses a  browser  other  than
     Internet Explorer  (requiring  telling the End User how manually to set the
     browser's proxy settings).

8.   Verifying  that the  Subscriber  or End User has a Data  Center  connection
     online.

9.   Assisting in uninstalling the Service.

10.  Explaining  the  Service's  Firewall  and  how  to  disable  it if  desired
     (including  explaining the  ramifications  of disabling  it).  Assisting in
     opening additional ports in the Service's  Firewall.  The Subscriber or End
     User should be told that they should not run the  Service's  Firewall  with
     any other firewall.

11.  Assisting in adding sites into the  Service's  Site Blocking list and/or Ad
     Blocking  list.  Explaining  how Ad Blocking  removes ads and replaces them
     with "place holder"  graphics,  but that this can result in what appears to
     be "missing"  elements on the page.  Explaining how to turn off Ad Blocking
     if desired  (including  explaining that this will reduce the speed benefits
     of the Service).

                                       11
<PAGE>

12.  Explaining  how to change  the  image  quality  within  the  Service.  This
     includes  explaining  how to refresh the page once  quality has been set to
     "Best  Quality."  The  Subscriber  or End User should be informed of how to
     revert back to "Best Speed" image  quality  setting and that if they do not
     revert  back to "Best  Speed," the speed  benefits  of the Service  will be
     reduced.

13.  Explaining  what a cache is,  and how to adjust  its  settings  within  the
     Service.

14.  Explaining  what  settings in the  browser are changed  when the Service is
     running (including proxy settings,  the number of requests the browser will
     issue at one time and disablement of the browser's  cache).  The Subscriber
     or End User  should be told that when the  Service  is not  running,  or is
     uninstalled,  these  settings  in the  browser  are  changed  back to their
     original values.

15.  Answering  questions about obtaining  (i.e.,  downloading)  Service product
     updates and installing them.

                                       12
<PAGE>

                                                                    Schedule 2.2
                                                                    ------------

                             SERVICE FEE THRESHOLDS

The "Service Fee Thresholds" are defined as the following:

1.   For the  twelve-month  period  ending  February 29, 2004,  Distributor  (a)
     through the Resellers,  has secured aggregate Service Fees, under the Prior
     Agreement  and under  this  Agreement,  of Five  Hundred  Thousand  Dollars
     ($500,000.00)  and (b) has  paid to  Artera  all of the  Royalties  owed to
     Artera under the Prior  Agreement and under this  Agreement on Service Fees
     for such twelve-month period.

2.   For  succeeding  twelve-month  periods of March 1 to  February  28 (or 29),
     Distributor (a) through the Resellers,  has secured  aggregate Service Fees
     under this  Agreement  in an amount that is at least twenty  percent  (20%)
     higher than in the  Service Fee  Threshold  for the  immediately  preceding
     twelve-month period and (b) has paid to Artera all of the Royalties owed to
     Artera under this Agreement on Service Fees for the twelve-month  period to
     which this current Service Fee Threshold pertains.

                                       13
<PAGE>

                                                                    Schedule 3.1
                                                                    ------------

                  LICENSE FEE PAYABLE BY DISTRIBUTOR TO ARTERA

None.

                                       14
<PAGE>

                                                                    Schedule 3.2
                                                                    ------------

                                     ROYALTY

The Royalty is payable in U.S.A.  dollars.  The monthly Royalty amounts, per End
User, are as follows:

1.      Residential Subscribers. The monthly Royalty amount for each residential
End User is based on whether  Artera or the  Reseller  associated  with such End
User provides and operates the Data Center serving such End User and/or performs
billing  with  respect to such End User,  as  described  in this  Agreement,  as
provided in the table below.

<TABLE>

------------------------------ ----------------------------- --------------------------- --------------------------
      Reseller Billing                Artera Billing              Reseller Billing            Artera Billing
    Reseller Data Center           Reseller Data Center          Artera Data Center         Artera Data Center
------------------------------ ----------------------------- --------------------------- --------------------------
<S>        <C>                            <C>                          <C>                         <C>
           $1.50                          $2.10                        $2.10                       $2.70
------------------------------ ----------------------------- --------------------------- --------------------------
</TABLE>

2.      Small Business and Government  Entity  Subscribers.  The monthly Royalty
amount for each End User of a Small Business or Government  Entity Subscriber is
based on the number of End Users within the applicable Subscriber and on whether
Artera or the Reseller  associated  with such End User provides and operates the
Data Center serving such End User as described in this Agreement, as provided in
the table below. Small Business or Government Entity Subscribers with under five
End Users shall be treated as if they had five End Users, with a Royalty that is
five times the amount in the table.

<TABLE>

-------------------------------- --------------------------------------- ------------------------------------------
    No. of End Users Within                     Reseller                                  Artera
          Subscriber                          Data Center                               Data Center
-------------------------------- --------------------------------------- ------------------------------------------
<S>          <C> <C>                             <C>                                       <C>
             5 - 9                               $2.15                                     $2.50
-------------------------------- --------------------------------------- ------------------------------------------
            10 - 24                              $2.03                                     $2.38
-------------------------------- --------------------------------------- ------------------------------------------
            25 - 49                              $1.90                                     $2.25
-------------------------------- --------------------------------------- ------------------------------------------
          50 or above                            $1.65                                     $2.00
-------------------------------- --------------------------------------- ------------------------------------------

-------------------------------- ----------------------------------------------------------------------------------
         Road Warrior                                                 + $2.50
-------------------------------- ----------------------------------------------------------------------------------
</TABLE>

"Road  Warrior"  refers to a version of the Service  used with mobile  computers
that at times may be  connected  to the  Internet  through a local area  network
(LAN),  and at other times may be  connected  to the  Internet  on a  standalone
basis.  The Royalty for a Road Warrior End User is the sum of (a) the applicable
ordinary  Royalty amount  described  above plus (b) the applicable  Road Warrior
amount described above.

                                       15
<PAGE>

                                                                    Schedule 3.3
                                                                    ------------

                        BILLING, COLLECTIONS AND PAYMENTS

For each Reseller, Distributor shall designate whether such Reseller or Artera
shall perform Service Fee billing and related services, as follows:

1.   Billing by Reseller:

     (a)  The Reseller shall bill the Subscriber each month. Upon receipt of the
          Service Fee, the Reseller shall deduct and retain any amount due to it
          under its Reseller Agreement.  The Reseller shall pay the remainder of
          such Service Fee to Distributor  (directly or via additional levels of
          Resellers).  From such amount received,  Distributor  shall pay Artera
          the Royalty. Payments by the Resellers to Distributor shall be made by
          the end of the  calendar  month,  for  Service  Fees  received  by the
          Resellers from Subscribers during the previous calendar month, by wire
          transfer  to  an  account   specified  by  Distributor.   Payments  by
          Distributor  to Artera  shall be made by the 15th day of the  calendar
          month,  for amounts  received by Distributor from the Resellers during
          the previous  calendar month, by wire transfer to an account specified
          by Artera.

     (b)  To further  assist  Artera in  calculating  the  Royalty and to enable
          Resellers to activate and  de-activate  End Users,  the Reseller shall
          implement an electronic interface, as reasonably agreed upon by Artera
          and the  Reseller,  between  the  Reseller's  back  office and the CRM
          System. Such interface shall be via the Service's  application program
          interface (the "API") and shall pass to the CRM System,  at a minimum,
          the End User's (or  prospective  End User's) name,  e-mail address and
          unique  identifier  number from the Reseller,  the  Reseller's  unique
          identifier  number from Artera and the Artera  product  identification
          number.  The Reseller  shall also  establish a non-public Web page and
          provide  its  address  and access to it to Artera,  so that Artera may
          report Service  activations,  de-activations and similar  transactions
          with  Subscribers as described in the API  documentation.  Distributor
          shall take  reasonable  steps to evaluate  the  creditworthiness  of a
          prospective Reseller prior to authorizing it to resell the Service.

2.   Billing by  Artera:  Artera  shall bill the  Subscriber  each  month.  Upon
     receipt of the Service  Fee,  Artera  shall  deduct and retain the Royalty.
     Artera  shall  pay  the  remainder  of  such  Service  Fee to  Distributor.
     Distributor shall, in timely fashion,  pay the Resellers any amounts due to
     them under their  Reseller  Agreements.  Payments by Artera to  Distributor
     shall be made by the end of the calendar  month,  for Service Fees received
     by Artera  from  Subscribers  during the  previous  calendar  month,  to an
     account specified by Distributor.

3.   Subscription Periods Greater Than One Month: Notwithstanding the foregoing,
     Subscription   periods  may  be  greater  than  one  month  (e.g.,   annual
     Subscriptions). In such event, (a) the Royalty shall be based on the number
     of months within the Subscription period notwithstanding any discount given
     by the  Reseller to the  Subscriber  (unless  Artera

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     agrees otherwise in writing in advance); and (b) the Royalty for the entire
     Subscription  period  shall  accrue to  Artera  in the first  month of such
     Subscription period.

4.   Miscellaneous:  Royalty  payments  shall be based on  subscriptions  to the
     Service, irrespective of actual Service Fee collections and irrespective of
     amounts  paid by the  Reseller  to  Distributor.  For  Small  Business  and
     Government  Entity  Subscribers,  the designation of who performs  billing,
     collections  and payments as  described  above shall not affect the Royalty
     amount. The one performing  billing,  collections and payments with respect
     to a Subscriber  shall (a) collect and pay to the appropriate  governmental
     authorities all sales,  use, VAT, excise and similar taxes due with respect
     to the Service  Fees so  processed  and satisfy  all  reporting  and filing
     requirements  associated  therewith;  and  (b)  keep  records  of all  such
     billing,  collection,  payment and tax transactions in sufficient detail to
     demonstrate  compliance  with the procedures  set forth herein.  Artera and
     Distributor  may  agree  in  writing  from  time to time,  generally  or in
     connection  with  specified  Resellers,  to modify the procedures set forth
     herein,  consistent with the overall purposes and intent of this Agreement.
     If a Reseller is performing billing, collections and payments, its Reseller
     Agreement shall require such Reseller to take the actions  described for it
     herein.

                                       17
<PAGE>

                                                                    Schedule 3.4
                                                                    ------------

                              RESELLER DATA CENTERS

1.   Each Data Center  shall be located at the  applicable  Reseller's  premises
     unless Artera agrees otherwise in writing in advance.

2.   Artera shall  remotely  install its Data Center  software on the Reseller's
     Data  Center  server  (the  "Server")  so that the  software  functions  in
     accordance  with  Artera's  specifications.   Artera  shall  maintain  such
     software  on the  Server  and shall  remotely  install  on the  Server  any
     upgrades to such software as they become available.

3.   The minimum  technical  specifications  for each Data  Center,  based on an
     assumption of 7,000 total End Users, are as follows:

     o    Intel Pentium III, 1.3GHz or better (single processor)
     o    1GB RAM
     o    40GB hard drive
     o    CD-ROM drive
     o    Windows 2000 Server or Windows 2000 Advanced Server
     o    Dual on-board NICs (10x100)
     o    5Mb of bandwidth, burstable to 10Mb

     For a Data Center  serving  14,000 total End Users,  the minimum  technical
     specifications  are as above,  but with one  additional  Intel Pentium III,
     1.3GHz or better  processor  and 1GB of  additional  RAM.  For Data Centers
     serving   other  numbers  of  total  End  Users,   the  minimum   technical
     specifications  shall be as  proposed  by Artera and  agreed  upon with the
     applicable Reseller.

4.   Irrespective of its  configuration or the number of End Users served by it,
     the Reseller's Data Center shall provide  performance  levels comparable to
     Artera's  own  Data  Centers  and  shall  have  the  following   additional
     characteristics:

     o    Dedicated Server approved in advance by Artera
     o    Server must have unrestricted outbound access to the Internet
     o    End Users must have inbound access to the Server on port 8081
     o    Artera  must have  access to the Server via PC  Anywhere  or  Terminal
          Services
     o    Reseller must provide  Artera with the public  Internet  Protocol (IP)
          address of the Server so that  Artera may  provide the proper End User
          software
     o    Artera  must have a trial  dial-up  account  from  Reseller to confirm
          proper configuration, access and quality of service performance of the
          Server

5.   If a Reseller's Data Center ceases to be operational,  the End Users served
     by such Data Center shall be automatically  redirected to Artera's own Data
     Center,  by which such End Users shall be served until the Reseller's  Data
     Center is once again  operational.  The Reseller  shall use best efforts to
     return  its Data  Center to  operational  status.  If this is not

                                       18
<PAGE>

     achieved  within 72 hours of the start of the outage and the outage was not
     caused by Artera's  Data Center  software,  then,  after the end of such 72
     hours,  for each  calendar day (or part  thereof) that an End User accesses
     Artera's Data Center, the Royalty payable by Distributor for such End User,
     for the applicable month, shall be increased by $.10.

6.   The Reseller  Agreement of each  Reseller  providing  and  operating a Data
     Center  shall  incorporate  the  specifications  and  procedures  set forth
     herein.

                                       19
<PAGE>

                                                                    Schedule 4.3
                                                                    ------------

                                  DELIVERABLES

Within 30 days of the date of this Agreement, Artera will supply Distributor
with the following Deliverables:

1.   Subscriber Software downloadable from the Internet.

2.   Service documentation downloadable from the Internet.

3.   Reproducible   Subscriber   Software   installation   CD,  which   includes
     documentation.

4.   Sales presentations and literature in electronic form.

5.   Technical presentations in electronic form.

6.   Password necessary for access to the CRM System.

                                       20

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