Document:

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                                                                 EXHIBIT 10.2.1

                              AMENDED AND RESTATED
                     INVESTMENT AND DISTRIBUTION AGREEMENT

         This AMENDED AND RESTATED INVESTMENT AND DISTRIBUTION AGREEMENT
("Agreement") is entered into as of February 3, 2000, by and between H.T.E.,
INC., a Florida corporation ("HTE"), and DemandStar.com, Inc., a Florida
corporation ("DSI" or the "Company").

                                R E C I T A L S:

         A.       HTE, a public company whose common shares are traded on the
Nasdaq National Market System, owns 1,250,000 shares of DSI's common stock,
$.0001 par value, constituting all of the issued and outstanding common stock
of DSI.

         B.       HTE and DSI entered into that certain Investment and
Distribution Agreement, dated as of December 21, 1999, and wish to amend and
restate such agreement pursuant to the terms hereof.

         C.       In consideration for HTE's $1,500,000 investment, DSI will
issue to HTE 750,000 shares of Series A Preferred Stock prior to the closing of
the rights offering being conducted by its wholly-owned subsidiary, DSI, to
holders of record of HTE common stock as of a record date to be determined (the
"Rights Offering"), all as more fully described in DSI's registration statement
on Form S-1 filed with the Securities and Exchange Commission in December 1999,
as amended (the "Registration Statement"). The 750,000 shares of Series A
Preferred Stock includes 250,000 shares of Series A Preferred Stock which HTE
has an option to purchase for an aggregate of $500,000, with such option to
expire on June 30, 2000 (the "Option"). HTE will exercise such option in
February 2000.

         D.       Each HTE stockholder shall receive, at no cost, one right
("Right) for each share of HTE common stock owned by such stockholder as of the
applicable record date.

         E.       Each holder of vested and/or unvested stock options of HTE
who held such options on December 16, 1999 (pursuant to an HTE stock option
agreement) and who is also an employee or director of HTE (or a wholly-owned
subsidiary) as of February 1, 2000, shall receive, at no cost, one Right for
each share of HTE common stock which he has a right to acquire (pursuant to an
HTE stock option plan) as of the applicable record date.

         F.       Each HTE employee who is an employee of HTE (or a
wholly-owned subsidiary) as of February 1, 2000 will receive, at no cost, 200
Rights (all as described in the Registration Statement).

         G.       The parties hereto have determined that it is necessary and
desirable to set forth certain agreements and undertakings between HTE and DSI
that will govern certain matters pertaining to and following the Rights
Offering and, if made, the Stock Distribution.

         NOW, THEREFORE, the parties hereto agree as follows:

                                   ARTICLE 1
                                  DEFINITIONS

         1.1      GENERAL. As used in this Agreement, the following terms shall
have the following meanings (such meanings to be equally applicable to both the
singular and plural forms of the terms defined):

         "AFFILIATE" means a DSI Affiliate or a HTE Affiliate, as the case may
be.

         "AGENT" means Continental Stock Transfer & Trust Company, the
Subscription Agent appointed by DSI to distribute the Rights and the shares
purchased pursuant to the exercise of the Rights.

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         "BUSINESS DAY" means any day other than a Saturday, a Sunday or a day
on which banking institutions located in the State of New York are authorized
or obligated by law or executive order to close.

         "CLOSING DATE" means the second business day after the Rights expire
and the Agent issues shares of DSI Common Stock pursuant to Rights that have
been exercised and paid for.

         "CODE" means the Internal Revenue Code of 1986, as amended.

         "COMMISSION" means the Securities and Exchange Commission.

         "CONTROL" means the possession, directly or indirectly, of the power
to direct or cause the direction of the management and policies of a Person,
whether through ownership of voting securities, by contract or otherwise.

         "DISTRIBUTION RECORD DATE" means the date established as the date for
taking a record of the Holders of HTE common stock entitled to participate in
the Rights Offering, which date will be established prior to the effective date
of the Rights Offering, subject to certain conditions.

         "GROUP" means the HTE Group or the DSI Group.

         "HOLDERS" means the holders of record of HTE common stock as of the
Distribution Record Date.

         "HTE AFFILIATE" means a Person that directly, or indirectly through
one or more intermediaries, Controls or is Controlled by HTE; provided,
however, that for purposes of this Agreement none of the following Persons
shall be considered HTE Affiliates: (i) DSI and any Subsidiary of DSI, (ii) any
corporation less than fifty-one percent (51%) of whose voting stock is directly
or indirectly owned by HTE and (iii) any partnership or joint venture less than
fifty-one percent (51%) of whose interests in profits and losses is directly or
indirectly owned by HTE.

         "HTE GROUP" means, collectively, HTE and the HTE Affiliates, or any
one or more of such companies.

         "INDEMNIFIABLE LOSSES" means all losses, liabilities, damages, claims,
demands, judgments or settlements of any nature or kind, known or unknown,
fixed, accrued, absolute or contingent, liquidated or unliquidated, including,
without limitation, all reasonable costs and expenses (including, without
limitation, attorneys' fees, and defense and accounting costs) as such costs
are incurred relating thereto, incurred or suffered by an Indemnitee.

         "INDEMNIFYING PARTY" means a Person who or which is obligated under
this Agreement to provide indemnification to another Person under this
Agreement.

         "INDEMNITEE" means a Person who or which is entitled to
indemnification under this Agreement.

         "INDEMNITY PAYMENT" means an amount that an Indemnifying Party is
required to pay to an Indemnitee pursuant to Article 3.

         "INSURANCE PROCEEDS" means those monies received by an insured from an
insurance carrier or paid by an insurance carrier on behalf of the insured, in
either case, to the extent mutually agreed upon by DSI and HTE acting
reasonably, net of any applicable premium adjustment.

         "DSI AFFILIATE" means a Person that directly, or indirectly through
one or more intermediaries, Controls or is Controlled by DSI, provided,
however, that for purposes of this Agreement none of the following Persons
shall be considered DSI Affiliates: (i) HTE or any Subsidiary of HTE and (ii)
any corporation less than fifty-one percent (51%) of whose voting stock is
directly or indirectly owned by DSI and (iii) any partnership or joint venture
less than fifty-one percent (51%) of whose interests in profits and losses is
directly or indirectly owned by DSI.

         "DSI GROUP" means, collectively, DSI and the DSI Affiliates, or any
one or more of such companies.

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         "PERSON" means an individual, a partnership, a joint venture, a
corporation, a limited liability company, a trust, an unincorporated
organization or a government or any department or agency thereof.

         "REGISTRATION RIGHTS AGREEMENT" means the Registration Rights
Agreement in the form of Exhibit A annexed hereto entered into by HTE and DSI
as of December 21, 1999.

         "REPRESENTATIVE" means with respect to any Person, any of such
Person's directors, officers, employees, agents, consultants, advisors,
accountants and attorneys.

         "RIGHTS OFFERING" shall have the meaning set forth in the recitals to
this Agreement and is further described as the offering by DSI to HTE
stockholders to subscribe for and purchase shares of DSI common stock pursuant
to the exercise of Rights issued to such stockholders pursuant to the
Registration Statement after it has been declared effective under the
Securities Act.

         "RIGHTS OFFERING DOCUMENTS" means collectively: (a) the Registration
Statement, including the Prospectus contained therein, (b) any Prospectus
subject to completion or any Prospectus filed with the SEC under Rule 424 under
the Securities Act or any Term Sheet first filed pursuant to Rule 424(b)(7)
under the Securities Act together with the preliminary Prospectus identified
therein which such Term Sheet supplements, used, in each case, in connection
with the offering of the Common Stock under the Registration Statement, (c) any
other filing made with the SEC by a member of the DSI Group in connection with
the Rights Offering or (d) any amendment or supplement to any of the documents
described in clauses (a) through (c) of this definition. For purposes hereof
"Rights Offering" also means and includes the offering of DSI Options as
described in recital G.

         "SECURITIES ACT" means the Securities Act of 1933, as amended,
together with the rules and regulations promulgated thereunder.

         "SERVICES AGREEMENT" means the Services Agreement in the form of
Exhibit B annexed hereto to be entered into by HTE and DSI.

         "SUBSIDIARY" means, with respect to any specified Person, any
corporation or other legal entity of which such Person or any of its
subsidiaries Controls or owns, directly or indirectly, more than fifty percent
(50%) of the stock or other equity interest entitled to vote on the election of
members to the board of directors or similar governing body; provided, however,
that for purposes of this Distribution Agreement, neither DSI nor any
Subsidiary of DSI shall be deemed to be a Subsidiary of HTE or of any
Subsidiary of HTE.

         "TAX" means as defined in the Tax Sharing and Indemnification
Agreement.

         "TAX SHARING AND INDEMNITY AGREEMENT" means the Tax Sharing and
Indemnification Agreement in the form of Exhibit C annexed hereto to be entered
into by HTE and DSI.

         "THIRD-PARTY CLAIM" means any claim, suit, arbitration, inquiry,
proceeding or investigation by or before any court, any governmental or other
regulatory or administrative agency or commission or any arbitration tribunal
asserted by a Person who is not a member of the HTE Group or the DSI Group.

                                   ARTICLE 2
                                HTE'S INVESTMENT

         2.1      PRELIMINARY ACTION.

                  (a) Registration Statement and Prospectus. DSI has filed the
DSI Registration Statement with the Commission. Subject to the conditions set
forth herein, DSI shall use reasonable efforts to cause the Registration
Statement to become effective under the Securities Act. DSI has prepared and
shall cause to be mailed, the Prospectus to the Holders in connection with the
Rights Offering, provided that a supplement shall be added to the Prospectus if
necessary prior to the completion of the Rights Offering.

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                  (b) Form 8-A. DSI has filed with the Commission a Form 8-A
which includes or incorporates by reference relevant portions of the
Registration Statement. Subject to the conditions set forth herein, DSI shall
use reasonable efforts to cause the Form 8-A to become effective under the
Securities Exchange Act of 1934.

                  (c) Blue Sky. DSI shall take all such action as may be
necessary or appropriate under the securities or blue sky laws of states or
other political subdivisions of the United States in connection with the Rights
Offering and Stock Distribution to permit such transactions to effected as
described in the Prospectus.

                  (d) Listing. DSI intends to prepare and file an application
to effect the listing of the shares of common stock to be issued in connection
with the Rights Offering on the Nasdaq SmallCap Market or the Nasdaq National
Market System. DSI shall use reasonable efforts to cause the DSI shares to be
so listed.

                  (e) No Representations or Warranties; Consents. Each party
hereto understands and agrees that no party hereto is, in this Agreement or in
any other agreement or document contemplated by this Agreement or otherwise,
representing or warranting in any way that the obtaining of any consents or
approvals, the execution and delivery of any agreements or the making of any
filings or applications contemplated by this Agreement will satisfy the
provisions of any or all applicable laws. Notwithstanding the foregoing, the
parties shall use reasonable efforts to obtain all consents and approvals, to
enter into all agreements and to make all filings and applications which may be
required for the consummation of the transactions contemplated by this
Agreement, including, without limitation, all applicable regulatory filings or
consents under federal or state laws and all necessary consents, approvals,
agreements, filings and applications.

         2.2      RECAPITALIZATION, AUTHORIZATION AND SALE OF SHARES AND
                  RIGHTS.

                  (a) Recapitalization. The Company's Board of Directors and
sole stockholder has approved a plan of recapitalization pursuant to which (i)
DSI's authorized capital stock was increased to 110,000,000 shares, consisting
of 100,000,000 shares of common stock, par value $.0001, and 10,000,000 shares
of preferred stock, par value $.01 per share (including 2,000,000 shares of
Series A Preferred Stock and 4,000,000 Series B Preferred Stock) and (ii) DSI's
1,000 shares of common stock, which were split and exchanged for 1,250,000
shares of the Company's, par value $.0001, common stock, provided that HTE
first contributed to the Company $250 in order to meet stated capital
requirements under Florida law, which condition was met by HTE.

                  (b) Authorization. The Company has authorized the sale and
issuance to HTE of up to 750,000 shares of Series A preferred stock (which
includes shares subject to the Option) and 2,000,000 Series B Preferred Stock
(subject to certain conditions), each such series having the rights,
preferences, privileges and restrictions as set forth in the Articles. The
Company has also authorized the issuance of the Rights to holders of HTE Common
Stock as of the applicable record sale as well the issuance of up to 19,225,883
shares of common stock pursuant to exercised Rights. Each Right entitles the
holder to purchase one share of the Company's common stock at a price of $1.00
per share.

                  (c) Sale and Issuance of Shares. On the terms and subject to
the conditions set forth herein, the Company will issue and sell to HTE, and
HTE will purchase from the Company, up to 750,000 Series A Preferred Shares
(which includes shares subject to the Option).

                  (d) Closings. The closing of the purchase and sale of the
Series A Preferred Shares (the "Closing") shall be held at the Company's
offices immediately prior to the closing of the rights offering. At the
Closing, the Company shall deliver to HTE certificates, registered in HTE's
name, evidencing all such securities and

                                   ARTICLE 3
          CERTAIN TRANSACTIONS IN CONNECTION WITH THE RIGHTS OFFERING

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         3.1      EXECUTION AND DELIVERY OF CERTAIN AGREEMENTS. Prior to or
contemporaneously with the closing of the Rights Offering, DSI and HTE shall
execute and deliver, or shall have executed and delivered, to one another the
Tax Sharing and Indemnity Agreement, the Registration Rights Agreement and the
Services Agreement (collectively, the "Other Agreements").

         3.2      RIGHTS OFFERING. DSI shall be responsible for and shall pay
all of the expenses incurred by HTE and DSI to effect the Rights Offering
(including the fees of counsel and accountants) (the "Selling Expenses"), as
well as all of the costs of producing, printing, mailing and otherwise
distributing the Prospectus.

         3.3      RESERVED SHARES. The Company shall reserve from its
authorized but unissued shares of common stock a sufficient number of shares of
common stock so that if HTE transfers its Series A preferred stock, there is
available a sufficient number of shares of common stock available for issuance
upon conversion of such stock into common stock.

                                   ARTICLE 4
                    SURVIVAL, ASSUMPTION AND INDEMNIFICATION

         4.1      ASSUMPTION AND INDEMNIFICATION.

                  (a) Subject to Section 4.1(c), from and after the Closing
Date, HTE shall indemnify, defend and hold harmless each member of the DSI
Group, each of their Representatives and each of the heirs, executors,
successors and assigns of any of the foregoing from and against all
Indemnifiable Losses of any such member or Representative relating to, arising
out of or due to any untrue statement or alleged untrue statement of a material
fact contained in any Rights Offering Document or the omission or alleged
omission to state in any of the Rights Offering Documents a material fact
required to be stated therein or necessary to make the statements therein not
misleading, but only insofar as any such statement or omission was made with
respect to (i) a matter of historical fact relating to a member of the DSI
Group or (ii) the present or future intentions of DSI or any member of the DSI
Group, in reliance upon and in conformity with information furnished by DSI in
writing specifically for use in connection with the preparation of the Rights
Offering Documents and designated in such writing as having been so furnished.

                  (b) Subject to Section 4.1(c), from and after the Closing
Date, DSI shall indemnify, defend and hold harmless each member of the HTE
Group, each of their Representatives and each of the heirs, executors,
successors and assigns of any of the foregoing from and against all
Indemnifiable Losses of any such member or Representative relating to, arising
out of or due to any untrue statement or alleged untrue statement of a material
fact contained in any Rights Offering Document or the omission or alleged
omission to state in any of the Rights Offering Documents a material fact
required to be stated therein or necessary to make the statements therein not
misleading; provided that DSI will not be liable in any such case to the extent
that any such loss, claim, damage or liability arises out of or is based upon
any such untrue statement or alleged untrue statement or omission or alleged
omission made with respect to (i) a matter of historical fact relating to a
member of the HTE Group or (ii) the present or future intentions of HTE or any
member of the HTE Group, in reliance upon and in conformity with information
furnished by HTE in writing specifically for use in connection with the
preparation of the Rights Offering Documents and designated in such writing as
having been so furnished.

                  (c) If an Indemnitee realizes a Tax benefit or detriment by
reason of having incurred an Indemnifiable Loss for which such Indemnitee
receives an Indemnity Payment from an Indemnifying Party or by reason of
receiving an Indemnity Payment, then such Indemnitee shall pay to such
Indemnifying Party an amount equal to the Tax benefit, or such Indemnifying
Party shall pay to such Indemnitee an additional amount equal to the Tax
detriment (taking into account any Tax detriment resulting from the receipt of
such additional amounts), as the case may be. If, in the opinion of counsel to
an Indemnifying Party reasonably satisfactory in form and substance to the
affected Indemnitee, there is a substantial likelihood that the Indemnitee will
be entitled to a Tax benefit by reason of an Indemnifiable Loss,

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the Indemnifying Party promptly shall notify the Indemnitee and the Indemnitee
promptly shall take any steps (including the filing of such returns, amended
returns or claims for refunds consistent with the claiming of such Tax benefit)
that, in the reasonable judgment of the Indemnifying Party, are necessary and
appropriate to obtain any such Tax benefit. If, in the opinion of counsel to an
Indemnitee reasonably satisfactory in form and substance to the affected
Indemnifying Party, there is a substantial likelihood that the Indemnitee will
be subjected to a Tax detriment by reason of an Indemnification Payment, the
Indemnitee promptly shall notify the Indemnifying Party and the Indemnitee
promptly shall take any steps (including the filing of such returns or amended
returns or the payment of Tax underpayments consistent with the settlement of
any liability for Taxes arising from such Tax detriment) that, in the
reasonable judgment of the Indemnitee, are necessary and appropriate to settle
any liabilities for Taxes arising from such Tax detriment. If, following a
payment by an Indemnitee or an Indemnifying Party pursuant to this Section
3.1(c) in respect of a Tax benefit or detriment, there is an adjustment to the
amount of such Tax benefit or detriment, then each of HTE and DSI shall make
appropriate payments to the other, including the payment of interest thereon at
the federal statutory rate then in effect, to reflect such adjustment. This
Section 3.1(c) shall govern the matters discussed in this Section and shall
control over any conflicting language in the Tax Sharing and Indemnification
Agreement.

                  (d) The amount which an Indemnifying Party is required to pay
to any Indemnitee pursuant to this Section 3.1 shall be reduced (including
retroactively) by any Insurance Proceeds and other amounts actually recovered
by such Indemnitee in reduction of the related Indemnifiable Loss. HTE and DSI
shall use their respective best efforts to collect any Insurance Proceeds or
other amounts to which they or any of their Subsidiaries are entitled, without
regard to whether they are the Indemnifying Party hereunder. If an Indemnitee
receives an Indemnity Payment in respect of an Indemnifiable Loss and
subsequently receives Insurance Proceeds or other amounts in respect of such
Indemnifiable Loss, then such Indemnitee shall pay to such Indemnifying Party
an amount equal to the difference between (i) the sum of the amount of such
Indemnity Payment and the amount of such Insurance Proceeds or other amounts
actually received and (ii) the amount of such Indemnifiable Loss, adjusted (at
such time as appropriate adjustment can be determined) in each case to reflect
any premium adjustment attributable to such claim.

         4.2      PROCEDURE FOR INDEMNIFICATION.

                  (a) If any Indemnitee receives notice of the assertion of any
Third-Party Claim with respect to which an Indemnifying Party is obligated
under this Agreement to provide indemnification, such Indemnitee shall give
such Indemnifying Party notice thereof promptly after becoming aware of such
Third-Party Claim; provided, however, that the failure of any Indemnitee to
give notice as provided in this Section 4.2 shall not relieve any Indemnifying
Party of its obligations under this Article 4, except to the extent that such
Indemnifying Party is actually prejudiced by such failure to give notice. Such
notice shall describe such Third-Party Claim in reasonable detail.

                  (b) An Indemnifying Party, at such Indemnifying Party's own
expense and through counsel chosen by such Indemnifying Party (which counsel
shall be reasonably satisfactory to the Indemnitee), may elect to defend any
Third-Party Claim. If an Indemnifying Party elects to defend a Third-Party
Claim, then, within ten (10) Business Days after receiving notice of such
Third-Party Claim (or sooner, if the nature of such Third-Party Claim so
requires), such Indemnifying Party shall notify the Indemnitee of its intent to
do so, and such Indemnitee shall cooperate in the defense of such Third-Party
Claim. After notice from an Indemnifying Party to an Indemnitee of its election
to assume the defense of a Third-Party Claim, such Indemnifying Party shall not
be liable to such Indemnitee under this Article 4 for any legal or other
expenses subsequently incurred by such Indemnitee in connection with the
defense thereof; provided, however, that such Indemnitee shall have the right
to employ one law firm as counsel to represent such Indemnitee (which firm
shall be reasonably acceptable to the Indemnifying Party) if, in such
Indemnitee's reasonable judgment, either a conflict of interest between such
Indemnitee and such Indemnifying Party exists in respect of such claim or there
may be defenses available to such Indemnitee which are different from or in
addition to those available to such Indemnifying Party, and in that event (i)
the reasonable fees and expenses of such separate counsel shall be paid by such
Indemnifying Party (it being understood, however, that the Indemnifying Party
shall not be liable for the

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expenses of more than one separate counsel (in addition to local counsel) with
respect to any Third-Party Claim (even if against multiple Indemnitees)) and
(ii) each of such Indemnifying Party and such Indemnitee shall have the right
to conduct its own defense in respect of such claim. If an Indemnifying Party
elects not to defend against a Third-Party Claim, or fails to notify an
Indemnitee of its election as provided in this Section 4.2 within the period of
ten (10) Business Days described above, such Indemnitee may defend, compromise
and settle such Third-Party Claim; provided, however, that no such Indemnitee
may compromise or settle any such Third-Party Claim without the prior written
consent of the Indemnifying Party, which consent shall not be withheld
unreasonably. Notwithstanding the foregoing, the Indemnifying Party shall not,
without the prior written consent of the Indemnitee, (i) settle or compromise
any Third-Party Claim or consent to the entry of any judgment which does not
include as an unconditional term thereof the delivery by the claimant or
plaintiff to the Indemnitee of a written release from all liability, damage or
claims of any nature or kind in respect of such Third-Party Claim or (ii)
settle or compromise any Third-Party Claim in any manner that may adversely
affect the Indemnitee.

         4.3      REMEDIES CUMULATIVE. The remedies provided in this Article 4
shall be cumulative and shall not preclude assertion by any Indemnitee of any
other rights or the seeking of any other remedies against any Indemnifying
Party.

                                   ARTICLE 5
                             ACCESS TO INFORMATION

         5.1      PROVISION OF CORPORATE RECORDS. Prior to or as promptly as
practicable after the Closing Date, HTE shall use reasonable efforts to
accommodate DSI with respect to the delivery to DSI of all corporate books and
records of the DSI Group, including in each case copies of all active
agreements, active litigation files and government filings. From and after the
Closing Date, all books, records and copies so delivered shall be the property
of DSI.

         5.2      ACCESS TO INFORMATION. From and after the Closing Date, each
of HTE and DSI shall afford to the other, and shall cause the members of their
respective Groups to so afford, reasonable access and duplicating rights during
normal business hours to all information within such party's possession
relating to such other party's businesses, assets or liabilities, insofar as
such access is reasonably required by such other party. Without limiting the
foregoing, information may be requested under this Section 5.2 for audit,
accounting, claims, litigation and Tax purposes, as well as for purposes of
fulfilling disclosure and reporting obligations, as DSI may reasonably request
and which are directly related to the DSI Business.

                                   ARTICLE 6
                                 MISCELLANEOUS

         6.1      TERMINATION. Notwithstanding any other provision hereof, this
Agreement may be terminated if the Rights Offering is abandoned, which decision
can be made at any time by and in the sole discretion of the HTE Board of
Directors without the approval of DSI or by the DSI Board of Directors without
the approval of HTE.

         6.2      COMPLETE AGREEMENT. This Agreement and the exhibits hereto
and the agreements (including the Other Agreements) and other documents
referred to herein and therein shall constitute the entire agreement between
the parties hereto with respect to the subject matter hereof and shall
supersede all previous negotiations, commitments and writings with respect to
such subject matter.

         6.3      AUTHORITY. Each of the parties hereto represents to the other
that (a) it has the power and authority to execute, deliver and perform this
Agreement and the Other Agreements, (b) the execution, delivery and performance
of this Agreement and the Other Agreements by it has been duly authorized by
all necessary corporate action, (c) it has duly and validly executed the
Agreement, (d) this Agreement and the Other Agreements, when executed, will be
the valid and binding obligation of such party, enforceable against it in
accordance with its terms subject to applicable bankruptcy, insolvency,
reorganization, moratorium or other similar laws affecting creditors' rights
generally and general equity principles.

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         6.4      GOVERNING LAW. This Agreement shall be governed by and
construed in accordance with the laws of the State of Florida (other than the
laws regarding choice of laws and conflicts of laws) as to all matters,
including matters of validity, construction, effect, performance and remedies.

         6.5      NOTICES. All notices, requests, claims, demands and other
communications hereunder (collectively, "Notices") shall be in writing and
shall be given (and shall be deemed to have been duly given upon receipt) by
delivery in person, by cable, telegram, telex, telecopy or other standard form
of telecommunications, or by registered or certified mail, postage prepaid,
return receipt requested, addressed as follows:

         If to HTE:

                H.T.E., Inc.
                1000 Business Center Drive
                Lake Mary, Florida 32746
                Attn: L.A. Gornto, Jr., Executive Vice President

         If to DSI:

                DemandStar.com, Inc.
                1551 Samdspur Road
                Suite B
                Maitland, Florida 32714
                Attn: President

or to such other address as any party hereto may have furnished to the other
parties by a notice in writing in accordance with this Section 6.5.

         6.6      AMENDMENT AND MODIFICATION. This Agreement may be amended or
modified in any material respect only by a written agreement signed by both of
the parties hereto.

         6.7      SUCCESSORS AND ASSIGNS; NO THIRD PARTY BENEFICIARIES. This
Agreement and all of the provisions hereof shall be binding upon and inure to
the benefit of the parties hereto, their successors and permitted assigns, and
the members of their respective Groups, but neither this Agreement nor any of
the rights, interests and obligations hereunder shall be assigned by either
party hereto without the prior written consent of the other party (which
consent shall not be unreasonably withheld). Except for the provisions of
Sections 4.2 and 4.3 relating to Indemnities, which are also for the benefit of
the other Indemnitees, this Agreement is solely for the benefit of the parties
hereto and their Subsidiaries and Affiliates and is not intended to confer upon
any other Persons any rights or remedies hereunder.

         6.8      COUNTERPARTS. This Agreement may be executed in one or more
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same instrument.

         6.9      NO WAIVER. No failure by either party to take any action or
assert any right hereunder shall be deemed to be a waiver of such right in the
event of the continuation or repetition of the circumstances giving rise to
such right, unless expressly waived in writing by the party against whom the
existence of such waiver is asserted.

         6.10     HEADINGS. The Article and Section headings contained in this
Agreement are solely for the purpose of reference, are not part of the
agreement of the parties hereto and shall not in any way affect the meaning or
interpretation of this Agreement.

         6.11     ENFORCEABILITY. Any provision of this Agreement which is
prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction,
be ineffective to the extent of such prohibition or unenforceability without
invalidating the remaining provisions hereof. Any such prohibition or
unenforceability in any jurisdiction shall not invalidate or render
unenforceable such provision in any other jurisdiction. Each party acknowledges
that money damages would be an

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inadequate remedy for any breach of the provisions of this Agreement and agrees
that the obligations of the parties hereunder shall be specifically
enforceable.

         6.12     SURVIVAL OF AGREEMENTS. All covenants and agreements of the
                  parties hereto contained in this Agreement shall survive the
                  Closing Date.

         IN WITNESS WHEREOF, the undersigned have exercised and delivered this
Agreement as of the date first set forth above.

                                  H.T.E., Inc.

                                  By: /s/ L.A. Gornto, Jr.
                                     -------------------------------------
                                  Name:   L.A. Gornto, Jr.
                                  Title:  Executive Vice President

                                  DemandStar.com, Inc.

                                  By: /s/ O.F. Ramos
                                     -------------------------------------
                                  Name:   O.F. Ramos
                                  Title:  President and Chief Executive Officer

                                       9<PAGE>   1

                                                                   EXHIBIT 10.3

                           FORM OF SERVICES AGREEMENT

         This SERVICES AGREEMENT ("Agreement") is entered into as of
__________, 2000 (the "Effective Date") by and between H.T.E., INC., a Florida
corporation ("HTE"), and DEMANDSTAR.COM, INC., a Florida corporation ("DSI").

                                R E C I T A L S:

         A.       Prior to execution of this Agreement, DSI was a wholly-owned
subsidiary of HTE.

         B.       HTE and DSI have commenced on this date a Rights Offering
and, as a result of the Rights Offering, DSI expects to become a publicly
traded company, with HTE as a significant stockholder. The Rights Offering is
more fully described in DSI's registration statement on Form S-1 (Registration
No. 333-93445) filed with the Securities and Exchange Commission (the "Rights
Offering").

         C.       During the period when DSI was a wholly owned subsidiary of
HTE, DSI relied on HTE for the provision of certain administrative services.

         D.       The parties have agreed that following the Rights Offering,
HTE will continue to provide certain management and administrative services to
DSI.

         NOW, THEREFORE, for and in consideration of the mutual agreements
contained herein, the parties hereby agree as follows:

         1.       SERVICES. During the term of this Agreement, HTE will provide
the services described on Exhibit A to DSI and may, in its sole discretion,
provide such other services as DSI may request from each other from time to
time (all such services referred to herein as the "Services").

         2.       FEES AND EXPENSES.

                  (a) DSI (the "Requesting Party") will pay to HTE fees
("Fees") for the Services provided by HTE (the "Performing Party") equal to
such Performing Party's cost of providing such Services, as reasonably
determined by the Performing Party. Such Fees will include an allocation of the
Performing Party's general and administrative overhead expense relating to such
Services. The Performing Party may, but shall not be obligated to, determine
such cost using the same methods employed by the Performing Party to allocate
costs to the Requesting Party for such Services prior to the Rights Offering.

                  (b) The Requesting Party will reimburse the Performing Party
for expenses any reasonable and necessary out-of-pocket expenses incurred in
connection with the provision of the Services, including any taxes or other
governmental impositions attributable to the provision of the Services (other
than income or other similar taxes assessed on the Fees), but not including any
general or administrative overhead expense of Requesting Party. Requesting
Party will not have any obligation to advance funds on behalf of Performing
Party.

                  (c) Performing Party will invoice Requesting Party for the
Fees and expenses due hereunder at the intervals determined by Performing Party
from time to time. All invoices will be due and payable within thirty (30)
calendar days after the date of the invoice.

         3.       INFORMATION AND RECORDS.

                  (a) The Parties will make available to each other on a timely
basis all information which is reasonably necessary for Performing Party to
provide the Services.

                  (b) The parties will maintain records with respect to the
Services which are substantially similar to those maintained with respect to
similar Services provided for its own account, and will provide those records
to each other upon termination of this Agreement.

         4.       LIABILITY.

                  (a) The parties make no express or implied warranties to each
other with respect to the Services.

<PAGE>   2

                  (b) The Performing Party will be liable to the Requesting
Party for any Loss (hereinafter defined) suffered as a result of acts or
omissions of the Performing Party or any shareholder, director, officer or
employee of said party or any attorney, accountant, representative or agent
retained by the Performing Party ("Associates") in connection with the Services
provided only if and to the extent that (i) the acts or omissions constitute
gross negligence or willful misconduct or (ii) the acts or omissions would be
covered by the Performing Party's insurance coverage under crime, fidelity or
fiduciary insurance (if any). In any event, except to the extent covered by the
Performing Party's crime, fidelity or fiduciary insurance, (i) any claim for
damages from the Performing Party in connection with a Service provided will be
limited to the amount of Fees charged with respect to the Service, and (ii)
Performing Party will not be liable to Requesting Party for any incidental or
consequential damages, lost profits or opportunities, or exemplary or punitive
damages.

         As used herein, "Loss" means any and all claims, liabilities,
obligations, losses, deficiencies and damages or judgments of any kind or
nature whatsoever arising from, asserted against, or associated with the
furnishing or failure to furnish the Services, regardless of by whom asserted
and regardless of whether or not any such loss is known or unknown, fixed or
contingent or asserted or unasserted, incurred by Performing Party in
connection with the provision of the Services.

         5.       INDEMNITY. Except as provided in Section 4(b), the Requesting
Party will indemnify the Performing Party and its Associates and hold
Performing Party and its Associates harmless from any and all Losses arising
from, asserted against or associated with the provision of Services by
Performing Party to Requesting Party.

         6.       AUTHORITY.

                  (a) In providing the Services, Performing Party may take such
actions, make such decisions and exercise such judgment on behalf of Requesting
Party as Performing Party has taken, made or exercised in providing the same or
similar services on behalf of Requesting Party prior to the closing of the
Rights Offering.

                  (b) Prior to taking action on behalf of Requesting Party,
Performing Party will use reasonable efforts to consult with appropriate
officers or employees of Requesting Party (i) in those circumstances under
which Performing Party would have consulted officers or employees of Requesting
Party prior to the Rights Offering, and (ii) in any other circumstances
required under such reasonable rules and procedures as Performing Party may
adopt, from time to time, after prior consultation with Requesting Party.

         7.       FORCE MAJEURE. The Performing Party will not be liable to the
Requesting Party for any failure to comply with this Agreement caused, directly
or indirectly, by of (a) a fire, flood, explosion, riot, rebellion, revolution,
labor trouble (whether or not due to the fault of such Party), requirements or
acts of any government authority or agency or subdivision thereof, loss of
source of supplies or other inability to obtain materials or suppliers, or (b)
any other cause, whether similar or dissimilar to the foregoing, beyond the
reasonable control of the parties hereto.

         8.       TERM. The Performing Party's obligation to provide Services
hereunder shall continue until either party gives one hundred twenty (120) days
advance written notice or upon written notice from a party if one of the
parties materially breaches this Agreement and fails to cure such breach within
thirty (30) days after receiving written notice thereof. Any outstanding Fees
and expenses as well as a Requesting Party's obligation to indemnify the
Performing Party shall survive the termination of this Agreement indefinitely.

         9.       NOTICES. All notices, demands, requests, or other
communications which may be or are required to be given, served, or sent by a
party pursuant to this Agreement will be in writing and will be (a) personally
delivered, (b) mailed by first class, registered or certified mail, return
receipt requested, postage prepaid, (c) sent by an internationally recognized
express delivery service or (d) transmitted by facsimile, address as follows:

                                      -2-
<PAGE>   3

                  if to HTE:

                           H.T.E., Inc.
                           1000 Business Center Drive
                           Lake Mary, Florida 32746

                           Attention: L.A. Gornto, Jr.,
                                      Executive Vice President

                  if to DSI:

                           DemandStar.com, Inc.
                           1551 Sandspur Road, Suite B
                           Maitland, Florida 32751

                           Attention: O.F. Ramos,
                                      President and CEO

         Each party may designate by notice in writing a new address or
facsimile number to which any notice may be given, served or sent. Each notice
will be deemed sufficiently given, served, sent or received when it is
delivered to the addressee, with an affidavit of personal delivery, the return
receipt, the delivery receipt or when delivery is refused by the addressee.
Each notice or other communication sent by facsimile will be deemed
sufficiently given only if a copy of the notice or communication is immediately
sent by one of the methods specified in (a), (b) or (c) above.

         10.      MISCELLANEOUS.

                  (a) This Agreement sets forth the entire agreement of the
parties with respect to the Services and supersedes all previous agreements,
understandings or negotiations with respect to the Services.

                  (b) The rights and obligations set forth in this Agreement
may be amended, modified or supplemented only by a writing signed by each
party.

                  (c) A party may waive a right under this Agreement only by a
written waiver signed by the party. No failure to exercise or delay in
exercising a right under this Agreement will constitute a waiver of that right.

                  (d) If any provision of this Agreement is found invalid,
illegal or unenforceable, the provision will be ineffective only to the extent
of the invalidity, illegality or unenforceability, and the other provisions of
this Agreement will remain in full force and effect.

                  (e) A party may not assign its rights, and a party may not
delegate its obligations, under this Agreement unless it first obtains the
written consent of the other party, provided, however, that HTE may assign its
rights and delegate its obligations to any wholly-owned subsidiary of HTE
without DSI's consent. Any party, in its discretion, may withhold consent to
any such assignment or delegation.

                  (f) Except as permitted under Subsection (e), this Agreement
will not inure to the benefit of any Person other than the Parties.

                  (g) This Agreement will be governed by and construed and
enforced in accordance with the internal laws of the State of Florida.

                  (h) This Agreement may be executed in counterparts.

         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to
be executed on their behalf as of the date first above written.

                                  H.T.E., INC.

                                  By:
                                     ------------------------------------------
                                  Name:  L. A. Gornto, Jr.
                                  Title: Executive Vice President

                                  DEMANDSTAR.COM, INC.

                                  By:
                                     ------------------------------------------
                                  Name:  O. F. Ramos
                                  Title: President and
                                         Chief Executive Officer

                                      -3-
<PAGE>   4

                                   EXHIBIT A

                       H.T.E., INC., AS PERFORMING PARTY

                            DESCRIPTION OF SERVICES

A.       Accounting:

         1.       Maintain a general ledger.

         2.       Furnish general bank account checks and reconcile general
bank account.

         3.       Process vendor invoices and employee expense reports approved
by DSI for payment.

         4.       Input accounts receivable in accordance with instructions
from DSI personnel; post cash receipts; provide A/R aging as requested (not
more often than once per week).

         5.       Maintain fixed asset records
(acquisition-disposal-depreciation schedules).

         6.       Provide project profit and cost accounting schedules.

         7.       Provide quarterly financial information for use by DSI
personnel in preparing quarterly financial statements; bonus calculations;
trial balances; and financial statements.

         8.       Responsible for all SEC quarterly reporting requirements.

         9.       Coordinating all required audits and reviews for financial
reporting.

         10.      Coordinating and creating all press releases and corporate
communications.

         11.      General administrative support necessary to fulfill the DSI
requirements as a publicly held company.

B.       Payroll:

         1.       Maintain employee data base and input payroll information
into the payroll database.

         2.       Distribute payroll checks.

         3.       Administer state and federal income tax withholdings.

C.       Tax:

         1.       Prepare and file all state and federal income and sale/use
tax returns with a due date during the Term.

D.       Benefits:

         1.       Coordinate participation of DSI employees in HTE's health and
medical insurance program.

         2.       Coordinate participation of DSI employees in HTE's 401(k)
Defined Contribution Benefit Plan.

                                      -4-

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