Document:

EX-10.12

 Exhibit 10.12 

English Translation 

Exclusive Technical Support and Service Agreement 

This Exclusive Technical Support and Service Agreement (the “Agreement”) is entered into by and between the following parties on
December 21, 2018 in Shanghai, the People’s Republic of China (the “PRC”): 
 Party A: Shanghai MOHUA
Information Technology Co., Ltd., a wholly-foreign-owned enterprise legally established and validly existing under the laws of the PRC, with its registered address at Room 108, 26 Jiafeng Road, China (Shanghai) Pilot Free Trade Zone, and
its legal representative being Dongliang Chang; 
 Party B: Jiaxing MOLBASE Information Technology Co., Ltd., a limited liability
company legally established and validly existing under the laws of the PRC, with its registered address at 6-608, 778 Yatai Road (Jiaxing Science City), Nanhu District, Jiaxing, and its legal representative
being Dongliang Chang. 
 Party A and Party B are each referred to as a “Party” and collectively referred to as “Parties”.

 WHEREAS 
  

	1	 Party A is a wholly-foreign-owned enterprise established in the PRC, which has the necessary recourses to
provide technical support and consulting services; 

  

	2	 Party B is a domestic company established in the PRC and is permitted by PRC government authorities to engage
in the sale of hazardous chemicals, information technology consulting service, information system integration service; data processing and storage; conference and exhibition service; software development; technology development, transfer, service
and consulting in the fields of new materials, energy-saving, environmental protection and telecommunication; financial information agency; asset management; investment management, investment consulting, financial consulting; market survey, social
and economic consulting; network project design; sale of raw chemical materials and chemical products (excluding hazardous chemicals and precursor chemicals); trade brokerage and agency; imports and exports (the “Principal
Business”); 

  

	3	 Party A is willing to provide Party B with exclusive technical and business support and consulting services in
connection with the Principal Business during the term of this Agreement, utilizing its advantage in technology, human resources and information and Party B is willing to accept such services provided by Party A or Party’s designees(s), each on
the terms set forth herein. 

 THEREFORE, the Parties have reached the following agreements after kind discussions and
negotiations: 
 Chapter 1 Exclusive Business Cooperation 
  

	1	 Party A shall, in accordance with the terms and conditions of this Agreement, as the exclusive service provider
of Party B, provide Party B with comprehensive technical and business support and relevant consulting services, including but not limited to, technical service, business consultation, asset and equipment lease, market consultation, system
integration, product R&D and system maintenance. (the “Service”). 

	2	 The Parties agree that Party A may designate other parties (the “Designee(s)”) to provide the
Service set forth in the above Article 1. 

  

	3	 Party B shall accept the Service rendered by Party A or the Designee(s) in accordance with the above Article 1.

  

	4	 Unless with Party A’s prior written consent, during the term of this Agreement, Party B shall not directly
or indirectly accept the same or similar services provided by any third party and shall not establish any similar cooperation relationship with any third party regarding the matters contemplated by this Agreement. 

Chapter 2 Service Provision 
  

	5	 During the term of this Agreement, where necessary, Party B may enter into further service agreements with
Party A or the Designee(s), which shall provide the specific contents, manner, personnel and fees for the specific service. 

  

	6	 To fulfill this Agreement, during the term of this Agreement, where necessary, Party B may at any time enter
into equipment or property lease agreement with Party A or the Designee, according to which Party A or the Designee shall provide relevant equipment and/or property to Party B. 

Chapter 3 Price and Payment of the Service 
  

	7	 Both Parties agree that, in consideration of the Service provided by Party A or the Designee, Party B shall pay
Party A service fees (the “Service Fees”). 

  

	8	 Both Parties agree that the Service Fees shall be due and payable on a quarterly basis. Service Fees for each
quarter is     % of Party B’s before-tax profits of that period, and Party A has the right to unilaterally adjust Service Fees by serving written notice to Party B.

  

	9	 If Party B fails to pay the Service Fees pursuant to this Agreements, Party B is subject to a penalty equal to
0.05% of the due amount on a daily basis. 

  

	10	 The Service Fees, liquidated damages, actual costs and indemnification due and payable by Party B and Party
B’s obligations under this Agreement shall be secured by Party B shareholders’ pledge to Party A of their equity interests in Party B. 

  
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 Chapter 4 Representations and Warranties 

 

	11	 Party A hereby makes the representations and warranties to Party B as follows: 

 

	 	11.1	 Party A is an enterprise legally established and validly existing under the laws of the PRC. It legally owns
and operates its assets and has full power to conduct its business. 

  

	 	11.2	 Party A has taken all necessary corporate actions and obtained necessary authorizations as well as consents and
approvals from government authorities and third parties (if required) for the execution, delivery and performance of this Agreement. The execution, delivery and performance of this Agreement by Party A will not violate the explicit provisions of the
laws and regulations, nor will they violate any provisions under any instrument by which it is bound; 

  

	 	11.3	 This Agreement constitutes legal, valid and binding obligation of Party A once becomes effective.

  

	12	 Party B makes the representations and warranties to Party A as follows: 

 

	 	12.1	 Party B is an enterprise legally established and validly existing under the laws of the PRC. It legally owns
and operates its assets and has full power to conduct its business. 

  

	 	12.2	 Party B has taken all necessary corporate actions and obtained all necessary authorizations as well as consents
and approvals from government authorities and third parties (if required) for the execution, delivery and performance of this Agreement. The execution, delivery and performance of this Agreement will not violate the explicit provisions of the laws
and regulations, nor will they violate any provisions under any instrument by which it is bound; 

  

	 	12.3	 As of the date of this Agreement, there is no pending or threatened litigation, arbitration or administrative
proceedings against Party B or its assets in relation to this Agreement or may have a material impact on this Agreement; 

  

	 	12.4	 Party B warrants the authenticity, completeness, legality and validity of the financial statements, business
materials and all relevant materials provided to Party A; 

  

	 	12.5	 This Agreement constitutes legal, valid and binding obligation of Party B once becomes effective.

 Chapter 5 Liabilities and Obligations 
  

	13	 Except as otherwise set forth in this Agreement, Party A shall: 

 

	 	13.1	 provide Service in accordance with the terms and conditions as set forth in this Agreement;

  

	 	13.2	 strictly perform its obligations under this Agreement and any relevant agreement to which it is a party.

  
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	14	 Except as otherwise set forth in this Agreement, Party B shall also: 

 

	 	14.1	 according to regulations in Chapter 3, pay the Service Fee fully and timely; 

 

	 	14.2	 conduct neither research nor development of technology relating to the Service. Any technology resulting from
the research and, development relating to the Service and any relevant intellectual property rights shall be owned by Party A if such research and development is conducted upon Party A’s prior consent; 

 

	 	14.3	 without the prior written consent of Party A, not assign its rights or delegate its obligations under this
Agreement; 

  

	 	14.4	 without the prior written consent of Party A, not conduct activities outside its Principal Business;

  

	 	14.5	 without the prior written consent of Party A, not provide loans to any third party or incur indebtedness;

  

	 	14.6	 without the prior written consent of Party A, not sell, transfer or dispose of in any manner its assets, or
create any mortgage, pledge or other encumbrance on the foregoing; 

  

	 	14.7	 notify Party A timely of any situation that has created or may create material adverse effect to Party B’s
business operation, and use its best efforts to prevent the occurrence of such situations and/or additional loss; 

  

	 	14.8	 strictly perform its obligations under this Agreement and any relevant agreement to which it is a party;

  

	 	14.9	 To ensure that Party B fully perform its obligations under this Agreement, Party B hereby agrees and undertakes
that, except for Party A’s prior written consent, during the term of this Agreement, Party B shall not take and conduct any actions or transactions that materially affects its business, property, operation, personnel and other relevant rights
and obligations, including but not limited to: 

  

	 	(1)	 conducting activities outside of its business scope as set forth in the business license;

  

	 	(2)	 providing loans to or assuming any indebtedness for any third party except Party A; 

 

	 	(3)	 changing or firing the chairman of the board or the directors of Party B, or changing or replacing senior
management members including the general manager (the chief execution officer), the chief financial officer and the technology controller (the chief technology officer); 

  
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	 	(4)	 transferring any property or right to any third party except Party A, including but not limited to intellectual
property; 

  

	 	(5)	 providing security for any third party except for Party A, or imposing any encumbrance on Party B or Party
B’s property. For the purpose of this Agreement, “encumbrance” shall include mortgage, pledge, lien, option, right to sale, preemptive rights, right of first refusal or security interest of any kind; 

 

	 	(6)	 amending or changing the articles of associations or the business scope of Party B; 

 

	 	(7)	 altering Party B’s routine operations, operating procedures or any internal policies and rules, including
but not limited to the financial management procedures, rules of procedures of the shareholders meetings and/or the board meetings, the company’s daily operation rules and procedures and etc.; 

 

	 	(8)	 conducting any transaction that is identical or similar to that under this Agreement with any third party other
than Party A or the Designee, or executing any intellectual property assignment or license agreement. 

 Chapter 6
Confidentiality 
  

	15	 This Agreement and its terms, any technology, craft, method, specification, design, software, database, trade
secret, and other proprietary information, and other confidential business information and technical information disclosed by one Party to the other Parties in accordance with this Agreement or other provisions shall be deemed as confidential
information. 

  

	16	 The Parties shall take all necessary security measures and preventive methods to protect the confidentiality of
the confidential information. Such security measures and preventive methods shall be consistent with the measures and preventions taken to protect its own sensitive information. In any event such measures and preventions shall be no less than the
standard that a reasonable business entity would take to protect its highly confidential information and trade secrets. 

  

	17	 The Party acquiring the confidential information shall not disclose any of such confidential information to any
third party without obtaining the prior written consent from the owner of the confidential information. 

  

	18	 The Party acquiring the confidential information: (1) may disclose confidential information to designated
employees on a need-to-know basis in order to perform this Agreement, but shall take all reasonable preventive measures (including the execution of a non-disclosure agreement with the designated employee or the insertion of a non-disclosure clause into the employment contract executed by the designated employee) to prevent
such employee to use the confidential information for personal interest or disclose such confidential information to third parties without permission; (2) may disclose confidential information to professionals including counsels and accountants
as are necessary to provide professional assistance, but shall ensure such agencies are bound by confidentiality obligations similar to this clause. Disclosure of any confidential information by any staff member or agency engaged by any Party shall
be deemed as disclosure of such information by such Party, which Party shall be held liable for breach of this Agreement. 

  
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	19	 The following situations shall not be deemed as violation of confidentiality obligations: (1) confidential
information that has been known to that Party before the disclosure; (2) confidential information legally acquired from third parties without breach of confidentiality; (3) confidential information publicly known without default of such
Party; (4) information developed independently by such Party without directly or indirectly using confidential information; or (5) confidential information required to be disclosed by applicable laws, legal proceedings or judicial order,
any applicable rules or regulations of stock exchanges, or government orders or decrees. 

  

	20	 This Chapter shall remain in full force following modification, rescission or termination of this Agreement.

 Chapter 7 Event of Default 
  

	21	 Each of the following circumstances of either Party is deemed as default: 

 

	 	21.1	 fails to perform, fails to complete the performance, or fails to perform its liabilities and obligations in
accordance with the terms and conditions under the Master Agreements or this Agreement; 

  

	 	21.2	 any of the representations and warranties made constitute material misrepresentation in any aspect;

  

	 	21.3	 other circumstances of breach of this Agreement. 

 

	22	 Any defaulting Party shall cure its default within thirty (30) days. 

 

	23	 In the event that the other Party suffered from any losses due to one Party’s default, the defaulting
Party shall, to the extent permitted by law, indemnify the other Party for suffered losses. 

  

	24	 The rights and remedies provided under this Chapter shall be accumulative and shall not affect any other rights
and remedies stipulated by the laws and other provisions in this Agreement. 

  

	25	 Any waiver of the breach of the defaulting Party must be provided in writing.
Non-exercise or delay in exercising any rights or remedies under this Agreement shall not deemed as such Party’s waiver; partial exercise of rights or remedies of one Party shall not impede its exercise
of any other rights or remedies. 

  

	26	 This Chapter shall remain in full force following modification, rescission or termination of this Agreement.

  
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 Chapter 8 Force Majeure 

 

	27	 “Force majeure” refers to events that are unpredictable, unavoidable and cannot be overcame,
including but not limited to earthquake, typhoon, flood, fire, war, riot, strikes, governmental acts and etc. 

  

	28	 A Party’s failure to perform its obligations under this Agreement due to direct effect of Force Majeure is
not in default if: 

  

	 	28.1	 such Party’s failure to perform its obligations under this Agreement is directly caused by the Force
Majeure; 

  

	 	28.2	 such Party has exhausted its commercially reasonable efforts to perform its obligation hereunder, and has taken
necessary measures to mitigate the losses suffered by the other Parties resulting from the Force Majeure; 

  

	 	28.3	 such Party has notified the other Parties immediately in writing after the Force Majeure and has provided the
relevant written materials and supportive documentation within fifteen (15) days following the Force Majeure, including a statement of explanations for the deferred performance or partial performance of this Agreement. 

 

	29	 Provided that there is an event of Force Majeure and the affected Party cannot continue to perform its material
obligations hereunder within forty-five (45) days after the Force Majeure, after using its best efforts to avoid or eliminate such effects, the Parties shall decide whether or not to amend this Agreement depending on the effect of the Force
Majeure, and the other Party has the right to decide whether or not to waive part or all of the responsibilities and obligations of the affected party under this Agreement. 

Chapter 9 Governing Law and Disputes Resolution 
  

	30	 The execution, effectiveness, construction, performance, amendment and termination of this Agreement and the
resolution of disputes hereunder shall be governed by the laws of the PRC. 

  

	31	 In the event of any dispute with respect to this Agreement, the Parties shall first resolve the dispute through
friendly negotiations. In the event the Parties fail to reach an agreement on the dispute within thirty (30) days after either Party’s written request to the other Party for resolution of the dispute through negotiations, either Party may
submit the relevant dispute to China International Economic and Trade Arbitration Commission for arbitration in accordance with its arbitration rules. The arbitration shall be seated in Shanghai and the language for arbitration shall be in Chinese.

  
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	32	 The arbitration award shall be final and binding to all Parties. The Parties agree to be bound by and act in
accordance with the arbitration award. Unless otherwise awarded by the arbitration court, the losing party should bear all the arbitration fees and expenses. 

  

	33	 During the pending arbitration of any dispute, except for the matters under dispute, the Parties shall continue
to exercise their respective rights and perform their respective obligations under this Agreement 

  

	34	 This Chapter shall remain in full force following modification, rescission or termination of this Agreement.

 Chapter 10 Term of Agreement 
  

	35	 This Agreement shall become effective on the date of this Agreement. Unless terminated in accordance with the
provisions of this Agreement or terminated by the other agreements between the Parties, the effective term of this Agreement shall be ten (10) years. 

  

	36	 Prior to the expiration of the term of this Agreement, upon written confirmation by Party A, this Agreement can
be renewed. The renewed term shall be decided by Party A, And Party B shall unconditionally agree to such renewal. 

  

	37	 This Agreement is irrevocable during the term, except as otherwise instructed by Party A in writing. During the
term of this Agreement, Party B may not terminate this Agreement in advance. Notwithstanding the foregoing, Party A may terminate this Agreement at any time by serving a thirty (30) day prior written notice to Party B. 

Chapter 11 Miscellaneous 
  

	38	 This Agreement shall be binding upon all Parties’ successors and permitted assignees. With a prior notice
to Party B, Party A has the right to assign and/or delegate to a third party its rights and/or obligations under this Agreement at any time, which assignment or delegation is not subject to Party B’s consent. 

 

	39	 Party B shall not amend this Agreement unilaterally. Any amendment and supplement to this Agreement may be made
in written agreement. The amendment and supplementary entered into by the Parties relating to this Agreement shall be an integral part of this Agreement and shall have the equal effect with this Agreement. 

 

	40	 In the event this Agreement and its appendices, amendments and supplements conflict with the laws of the PRC,
the mandatory laws shall prevail. 

  
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	41	 In the event one or several of the provisions of this Agreement are found to be invalid, illegal or
unenforceable in any aspect in accordance with any laws or regulations, the validity, legality or enforceability of the remaining provisions of this Agreement shall not be affected or compromised in any respect. The Parties shall negotiate in good
faith to replace such invalid, illegal or unenforceable provisions with effective provisions that accomplish to the greatest extent permitted by law and the intentions of the Parties, and the economic effect of such effective provisions shall be as
close as possible to the economic effect of those invalid, illegal or unenforceable provisions. 

  

	42	 This Agreement is written in Chinese. The original may be made into one or multiple counterparts, each
counterpart shall have equal legal effect. 

 (The remainder of this page intentionally left blank; signature page follows)

  
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 Signature Page to Exclusive Technical Support and Service Agreement. 

 

					
	Party A: Shanghai MOHUA Information Technology Co., Ltd.
	
	          (Company Seal)

					
			
	        	 	By:	 	 /s/ Dongliang Chang

		 	Name:	 	Dongliang Chang
		 	Title:	 	Legal Representative

					
	
	Party B: Jiaxing MOLBASE Information Technology Co., Ltd.
	
	          (Company Seal)

					
			
	        	 	By:	 	 /s/ Dongliang Chang

		 	Name:	 	Dongliang Chang
		 	Title:	 	Legal Representative

  
 10Exhibit 10.1

 

Execution Version

 

THIRD AMENDMENT
AGREEMENT

 

THIRD AMENDMENT
AGREEMENT (this “Agreement”) dated as of December 4, 2019 by and among (1) Information Services Group,
Inc. (the “Borrower”), (2) International Advisory Holdings Corp., International Consulting Acquisition Corp.,
ISG Information Services Group Americas, Inc., Alsbridge Holdings, Inc., Alsbridge, Inc., Telewares, Inc., Outsourcing Leadership
Corp. and TPI Eurosourcing, L.L.C. (collectively, the “Guarantors”), (3) the financial institutions party to
the Credit Agreement (as defined below) as lenders (collectively, the “Lenders” and individually, a “Lender”),
and (4) Bank of America, N.A. (“Bank of America”) as administrative agent (the “Administrative Agent”)
for the Lenders and as Swingline Lender and L/C Issuer with respect to a certain Amended and Restated Credit Agreement dated as
of December 1, 2016, by and among the Borrower, the Guarantors, the Lenders, the Administrative Agent, the Swingline Lender, the
L/C Issuer and BMO Harris Bank N.A. as Syndication Agent, as amended from time to time (as amended, the “Credit Agreement”).

 

W I T N E S S E T H:

 

WHEREAS, the
Borrower has requested that the Lenders agree to amend certain provisions of the Credit Agreement; and

 

WHEREAS, the
Lenders have agreed to such amendments on the terms and conditions set forth herein.

 

NOW, THEREFORE,
for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as
follows:

 

§1.         
Definitions. Capitalized terms used herein without definition that are defined in the Credit Agreement
(as amended hereby) shall have the same meanings herein as therein.

 

§2.         
Ratification of Existing Agreements. All of the Loan Parties’ obligations and liabilities
to the Administrative Agent, the L/C Issuer, the Swingline Lender and the Lenders as evidenced by or otherwise arising under the
Credit Agreement, the Notes and the other Loan Documents, are, by each Loan Party’s execution of this Agreement, ratified
and confirmed in all respects. In addition, by each Loan Party’s execution of this Agreement, each of the Loan Parties represents
and warrants that no Loan Party has any counterclaim, right of set-off or defense of any kind with respect to such obligations
and liabilities.

 

§3.         
Representations and Warranties. Each of the Loan Parties hereby represents and warrants to the
Administrative Agent, the L/C Issuer, the Swingline Lender and Lenders that all of the representations and warranties made by the
Loan Parties in the Credit Agreement, the Notes and the other Loan Documents are true in all material respects on the date hereof
as if made on and as of the date hereof, except to the extent that such representations and warranties relate expressly to an earlier
date.

 

§4.          
Conditions Precedent. The effectiveness of the amendments contemplated hereby shall be subject
to the satisfaction of each of the following conditions precedent:

 

 

     

     

    

 

(a)          
Representations and Warranties. All of the representations and warranties made by the Loan Parties herein, whether
directly or incorporated by reference, shall be true and correct on the date hereof except as provided in §3 hereof.

 

(b)          
Performance; No Event of Default. The Loan Parties shall have performed and complied in all respects with all terms
and conditions herein required to be performed or complied with by them prior to or at the time hereof, and there shall exist no
Default or Event of Default.

 

(c)          
Action. All requisite corporate or other action necessary for the valid execution, delivery and performance by the
Loan Parties of this Agreement and all other instruments and documents delivered by the Loan Parties in connection herewith shall
have been duly and effectively taken.

 

(d)          
Fees and Expenses. The Borrower shall have paid to the Administrative Agent the reasonable fees and expenses of counsel
to the Administrative Agent in connection with the preparation of this Agreement.

 

(e)          
Delivery. The Loan Parties, the Administrative Agent and the Required Lenders shall have executed and delivered this
Agreement.

 

§5.          
Amendments to the Credit Agreement. Subject to the satisfaction of the terms and conditions set
forth in Section 4 herein, the parties hereto agree to amend the Credit Agreement as follows:

 

(a)          
The definition of “LIBOR Successor Rate Conforming Changes” in Section 1.01 of the Credit Agreement is hereby
amended and restated to read as follows:

 

“LIBOR
Successor Rate Conforming Changes” means, with respect to any proposed LIBOR Successor Rate, any conforming changes to
the definition of Base Rate, Interest Period, timing and frequency of determining rates and making payments of interest and other
technical, administrative or operational matters as may be appropriate, in the discretion of the Administrative Agent, to reflect
the adoption and implementation of such LIBOR Successor Rate and to permit the administration thereof by the Administrative Agent
in a manner substantially consistent with market practice (or, if the Administrative Agent determines that adoption of any portion
of such market practice is not administratively feasible or that no market practice for the administration of such LIBOR Successor
Rate exists, in such other manner of administration as the Administrative Agent determines is reasonably necessary in connection
with the administration of this Agreement).

 

(b)          
Section 1.01 of the Credit Agreement is hereby amended by adding the following defined terms in their appropriate alphabetical
order:

 

“Adjustment”
has the meaning specified in Section 3.03(c).

 

    2

     

    

 

“Relevant
Governmental Body” means the Federal Reserve Board and/or the Federal Reserve Bank of New York, or a committee officially
endorsed or convened by the Federal Reserve Board and/or the Federal Reserve Bank of New York for the purpose of recommending a
benchmark rate to replace LIBOR in loan agreements similar to this Agreement.

 

“Scheduled
Unavailability Date” has the meaning specified in Section 3.03(c).

 

“SOFR”
with respect to any day means the secured overnight financing rate published for such day by the Federal Reserve Bank of New York,
as the administrator of the benchmark (or a successor administrator) on the Federal Reserve Bank of New York’s website (or
any successor source) and, in each case, that has been selected or recommended by the Relevant Governmental Body.

 

“SOFR-Based
Rate” means SOFR or Term SOFR.

 

“Term
SOFR” means the forward-looking term rate for any period that is approximately (as determined by the Administrative Agent)
as long as any of the Interest Period options set forth in the definition of “Interest Period” and that is based on
SOFR and that has been selected or recommended by the Relevant Governmental Body, in each case as published on an information service
as selected by the Administrative Agent from time to time in its reasonable discretion.

 

(c)          
Clause (c) of Section 3.03 of the Credit Agreement is hereby amended and restated to read as follows:

 

(c)       Notwithstanding
anything to the contrary in this Agreement or any other Loan Documents, if the Administrative Agent determines (which determination
shall be conclusive absent manifest error), or the Borrower or Required Lenders notify the Administrative Agent (with, in the case
of the Required Lenders, a copy to the Borrower) that the Borrower or Required Lenders (as applicable) have determined, that:

 

(i)       adequate
and reasonable means do not exist for ascertaining LIBOR for any requested Interest Period, including, without limitation, because
the LIBOR Screen Rate is not available or published on a current basis and such circumstances are unlikely to be temporary; or

 

(ii)       the
administrator of the LIBOR Screen Rate or a Governmental Authority having jurisdiction over the Administrative Agent has made a
public statement identifying a specific date after which LIBOR or the LIBOR Screen Rate shall no longer be made available, or used
for determining the interest rate of loans, provided that, at the time of such statement, there is no successor administrator that
is satisfactory to the Administrative Agent, that will continue to provide LIBOR after such specific date (such specific date,
the “Scheduled Unavailability Date”);

 

    3

     

    

 

(iii)       syndicated
loans currently being executed, or that include language similar to that contained in this Section 3.03, are being executed or
amended (as applicable) to incorporate or adopt a new benchmark interest rate to replace LIBOR,

 

then, reasonably
promptly after such determination by the Administrative Agent or receipt by the Administrative Agent of such notice, as applicable,
the Administrative Agent and the Borrower may amend this Agreement to replace LIBOR with (x) one or more SOFR-Based Rates or (y)
another alternate benchmark rate giving due consideration to any evolving or then existing convention for similar U.S. dollar denominated
syndicated credit facilities for such alternative benchmarks and, in each case, including any mathematical or other adjustments
to such benchmark giving due consideration to any evolving or then existing convention for similar U.S. dollar denominated syndicated
credit facilities for such benchmarks, which adjustment or method for calculating such adjustment shall be published on an information
service as selected by the Administrative Agent from time to time in its reasonable discretion and may be periodically updated
(the “Adjustment;” and any such proposed rate, a “LIBOR Successor Rate”), and any such amendment shall
become effective at 5:00 p.m. on the fifth Business Day after the Administrative Agent shall have posted such proposed amendment
to all Lenders and the Borrower unless, prior to such time, Lenders comprising the Required Lenders have delivered to the Administrative
Agent written notice that such Required Lenders (A) in the case of an amendment to replace LIBOR with a rate described in clause
(x), object to the Adjustment; or (B) in the case of an amendment to replace LIBOR with a rate described in clause (y), object
to such amendment; provided that for the avoidance of doubt, in the case of clause (A), the Required Lenders shall not be entitled
to object to any SOFR-Based Rate contained in any such amendment. Such LIBOR Successor Rate shall be applied in a manner consistent
with market practice; provided that to the extent such market practice is not administratively feasible for the Administrative
Agent, such LIBOR Successor Rate shall be applied in a manner as otherwise reasonably determined by the Administrative Agent.

 

If no LIBOR
Successor Rate has been determined and the circumstances under clause (i) above exist or the Scheduled Unavailability Date has
occurred (as applicable), the Administrative Agent will promptly so notify the Borrower and each Lender. Thereafter, (x) the obligation
of the Lenders to make or maintain Eurodollar Rate Loans shall be suspended, (to the extent of the affected Eurodollar Rate Loans
or Interest Periods), and (y) the Eurodollar Rate component shall no longer be utilized in determining the Base Rate. Upon receipt
of such notice, the Borrower may revoke any pending request for a Borrowing of, conversion to or continuation of Eurodollar Rate
Loans (to the extent of the affected Eurodollar Rate Loans or Interest Periods) or, failing that, will be deemed to have converted
such request into a request for a Borrowing of Base Rate Loans (subject to the foregoing clause (y)) in the amount specified therein.

 

    4

     

    

 

Notwithstanding
anything else herein, any definition of LIBOR Successor Rate shall provide that in no event shall such LIBOR Successor Rate be
less than zero for purposes of this Agreement.

 

In connection
with the implementation of a LIBOR Successor Rate, the Administrative Agent will have the right to make LIBOR Successor Rate Conforming
Changes from time to time and, notwithstanding anything to the contrary herein or in any other Loan Document, any amendments implementing
such LIBOR Successor Rate Conforming Changes will become effective without any further action or consent of any other party to
this Agreement.

 

(d)          
Clause (d) of Section 7.06 of the Credit Agreement is hereby amended and restated to read as follows:

 

(d)       the
Borrower may repurchase, retire or redeem Equity Interests in the Borrower in an aggregate amount not to exceed $8,000,000 in any
fiscal year of the Borrower so long as after giving effect to such Restricted Payment (i) the Consolidated Leverage Ratio (calculated
on a pro forma basis) is not greater than (A) 3.25 to 1.00 for the fiscal quarters ending September 30, 2019 through and including
September 30, 2020 and (B) 3.00 to 1.00 for the fiscal quarters ending December 31, 2020 and thereafter, and (ii) the Consolidated
Fixed Charge Coverage Ratio (calculated on a pro forma basis) is not less than 1.25 to 1.00; provided that, for purposes of determining
compliance with the Consolidated Leverage Ratio and the Consolidated Fixed Charge Coverage Ratio, each on a pro forma basis, such
Restricted Payment shall be treated as if it were made on the last day of the immediately preceding fiscal quarter for which financial
statements have been delivered pursuant to Section 6.01(a) or (b);

 

(e)          
Section 11 of the Credit Agreement is hereby amended by adding a new Section 11.23 immediately following Section 11.22 to
read as follows:

 

11.23      Acknowledgement
Regarding Any Supported QFCs.

 

To the extent
that the Loan Documents provide support, through a guarantee or otherwise, for any Swap Contract or any other agreement or instrument
that is a QFC (such support, “QFC Credit Support”, and each such QFC, a “Supported QFC”),
the parties acknowledge and agree as follows with respect to the resolution power of the Federal Deposit Insurance Corporation
under the Federal Deposit Insurance Act and Title II of the Dodd-Frank Wall Street Reform and Consumer Protection Act (together
with the regulations promulgated thereunder, the “U.S. Special Resolution Regimes”) in respect of such Supported
QFC and QFC Credit Support (with the provisions below applicable notwithstanding that the Loan Documents and any Supported QFC
may in fact be stated to be governed by the laws of the State of New York and/or of the United States or any other state of the
United States):

 

    5

     

    

 

(a)       In
the event a Covered Entity that is party to a Supported QFC (each, a “Covered Party”) becomes subject to a proceeding
under a U.S. Special Resolution Regime, the transfer of such Supported QFC and the benefit of such QFC Credit Support (and any
interest and obligation in or under such Supported QFC and such QFC Credit Support, and any rights in property securing such Supported
QFC or such QFC Credit Support) from such Covered Party will be effective to the same extent as the transfer would be effective
under the U.S. Special Resolution Regime if the Supported QFC and such QFC Credit Support (and any such interest, obligation and
rights in property) were governed by the laws of the United States or a state of the United States. In the event a Covered Party
or a BHC Act Affiliate of a Covered Party becomes subject to a proceeding under a U.S. Special Resolution Regime, Default Rights
under the Loan Documents that might otherwise apply to such Supported QFC or any QFC Credit Support that may be exercised against
such Covered Party are permitted to be exercised to no greater extent than such Default Rights could be exercised under the U.S.
Special Resolution Regime if the Supported QFC and the Loan Documents were governed by the laws of the United States or a state
of the United States. Without limitation of the foregoing, it is understood and agreed that rights and remedies of the parties
with respect to a Defaulting Lender shall in no event affect the rights of any Covered Party with respect to a Supported QFC or
any QFC Credit Support.

 

(b)       As
used in this Section 11.23, the following terms have the following meanings:

 

“BHC
Act Affiliate” of a party means an “affiliate” (as such term is defined under, and interpreted in accordance
with, 12 U.S.C. 1841(k)) of such party.

 

“Covered
Entity” means any of the following: (i) a “covered entity” as that term is defined in, and interpreted in
accordance with, 12 C.F.R. § 252.82(b); (ii) a “covered bank” as that term is defined in, and interpreted in accordance
with, 12 C.F.R. § 47.3(b); or (iii) a “covered FSI” as that term is defined in, and interpreted in accordance
with, 12 C.F.R. § 382.2(b).

 

“Default
Right” has the meaning assigned to that term in, and shall be interpreted in accordance with, 12 C.F.R. §§
252.81, 47.2 or 382.1, as applicable.

 

“QFC”
has the meaning assigned to the term “qualified financial contract” in, and shall be interpreted in accordance with,
12 U.S.C. 5390(c)(8)(D).

 

§6.          
Miscellaneous Provisions.

 

(a)         
Except as otherwise expressly provided by this Agreement, all of the respective terms, conditions and provisions of the
Credit Agreement, the Notes and the other Loan Documents shall remain the same. The Credit Agreement, as amended hereby, shall
continue in full force and effect, and this Agreement and the Credit Agreement, shall be read and construed as one instrument.

 

    6

     

    

 

(b)         
THIS AGREEMENT AND ANY CLAIMS, CONTROVERSY, DISPUTE OR CAUSE OF ACTION (WHETHER IN CONTRACT OR TORT OR OTHERWISE) BASED
UPON, ARISING OUT OF OR RELATING TO THIS AGREEMENT AND THE TRANSACTIONS SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH,
THE LAW OF THE STATE OF NEW YORK.

 

(c)         
This Agreement may be executed in any number of counterparts, but all such counterparts shall together constitute but one
instrument. In making proof of this Agreement it shall not be necessary to produce or account for more than one counterpart signed
by each party hereto by and against which enforcement hereof is sought. A facsimile or other electronic transmission of an executed
counterpart shall have the same effect as the original executed counterpart.

 

[Remainder of page intentionally
left blank]

 

    7

     

    

 

IN WITNESS WHEREOF,
the undersigned have duly executed this Second Amendment Agreement as of the date first set forth above.

 

	 	INFORMATION SERVICES GROUP, INC.
	 	 
	 	By:	/s/ David Berger
	 	Name:	 David Berger
	 	Title:	Chief Financial Officer

 

	 	INTERNATIONAL ADVISORY HOLDINGS CORP.
	 
	 	By:	/s/ David Berger
	 	Name:	David Berger
	 	Title:	 President & Chief Financial Officer

 

	 	INTERNATIONAL CONSULTING ACQUISITION CORP.
	 
	 	By:	/s/ David Berger
	 	Name:	David Berger
	 	Title:	President & Chief Financial Officer

 

	 	ISG Information Services Group Americas, Inc.
	 
	 	By:	/s/ David Berger
	 	Name:	David Berger
	 	Title:	Vice President & Secretary

 

	 	TPI EUROSOURCING, L.L.C.
	 
	 	By:	/s/ David Berger
	 	Name:	David Berger
	 	Title:
	President & Chief Financial Officer

 

     

     

    

 

	 	ALSBRIDGE HOLDINGS, INC.
	 
	 	By:	/s/ David Berger
	 	Name:	 David Berger
	 	Title:	Chief Executive Office & Chief Financial Officer

 

	 	ALSBRIDGE, INC.
	 
	 	By:	/s/ David Berger
	 	Name:	 David Berger
	 	Title:	Chief Executive Office & Chief Financial Officer

 

	 	TELEWARES, INC.
	 
	 	By:	/s/ David Berger
	 	Name:	David Berger
	 	Title:	Chief Executive Office & Chief Financial Officer

 

	 	OUTSOURCING LEADERSHIP CORP.
	 
	 	By:	/s/ David Berger
	 	Name:	David Berger
	 	Title:	Chief Executive Office & Chief Financial Officer

 

     

     

    

 

	 	BANK OF AMERICA, N.A., as Administrative Agent
	 
	 	By:	/s/ Gerund Diamond
	 	Name:	Gerund Diamond
	 	Title:	Vice President

 

	 	BANK OF AMERICA, N.A.
	 
	 	By:	/s/ Meredith Young
	 	Name:	Meredith Young
	 	Title:	AVP

 

	 	CAPITAL ONE, NATIONAL ASSOCIATION
	 
	 	By:	               
	 	Name:	 
	 	Title:	 

 

	 	BMO Harris Bank N.A.
	 
	 	By:	/s/ Victoria D. Ehle
	 	Name:	Victoria D. Ehle
	 	Title:	Director
	 
	 	Webster Bank, National Association
	 
	 	By:	 
	 	Name:	 
	 	Title:	 
	 
	 	CITIZENS BANK, N.A.
	 
	 	By:	 
	 	Name:	 
	 	Title:

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