Document:

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                                                                    Exhibit 10.3

April 23, 1997

Mr. Richard Brown
Hamilton Lodge
Dean Lane
Cookham Dean
Berkshire
SL6 9AF
United Kingdom

Dear Richard

OFFER OF EMPLOYMENT

Over the last several months, we have spent a great deal of time evaluating our
plans to launch into the international marketplace.  After careful evaluation by
the management team, it has been determined that we are willing, financially
capable and have a product that is ready with minimal entry level changes
required.  Furthermore, the international market for a standards based call
center product with rich CTI functionality appears to be potentially more robust
than the US.

This immediate market opportunity has focused our attention on recruiting an
experienced, high energy individual that will be able to both plan for and
exploit this opportunity.  After our initial meeting and your subsequent visit
to our corporate facility, the management team is in unanimous agreement that
you fit this profile.

I am pleased to extend this invitation to you to join Apropos Technology in the
capacity of Director, International Operations, reporting to me.

Your objectives will include:

   .  Develop a plan to exploit the international marketplace. The initial focus
      will be on Europe and we anticipate we will move to Asia Pacific in the
      near future. The plan you develop will determine the best business model
      which will primarily be focused on product distribution and support
      strategies.

   .  Provide Product Marketing with focused input regarding the special
      product, literature, trade show, home page and other unique requirements
      of your marketplace.

   .  Work with Finance in setting up the optimal business structure.
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      .  Develop a hiring plan that brings the appropriate staff in when
         required to sell and support our systems in line with the distribution
         methods selected.

      .  Virtually any other task required to create a world class call center
         solution company.

Should you wish to accept this offer, it is anticipated that your start date
will be on or before 1st June 1997.  Please advise the earliest date you will be
able to join us.

The following represent your proposed terms of employment:

Your legal employer will be Apropos Technology Ltd., Royal Albert House, Sheet
Street, Windsor, Berkshire, SL4 1BE.

For statutory purposes your employment will be counted as continuous from the
agreed date of joining, once agreed.

Salary and Benefits

Your compensation will consist of basis salary plus bonus element.  Your basic
salary will be (Pounds)67,000 per annum ((Pounds)5583 per month) from our UK
payroll source.  In addition, a bonus package will be provided with an
annualized target of (Pounds)24,000 paid quarterly which will consist of a set
of mutually agreed upon MBO's.  This bonus will transition to a plan based 50%
on MBO's and 50% on financial performance such as revenue, bookings and or
margin contribution in 1998.  This will result in a targeted annual compensation
of (Pounds)91,000.  In addition, you will be granted an incentive stock option
of 20,000 shares of Apropos stock.  The ISO has a standard twelve month
probation period after which on the first anniversary date you will vest the
first twelve (12) months and accrue 1/48 of the total option each month
thereafter until the option is fully vested at four years.

You will be provided with a benefit plan which includes health insurance for you
and your dependents, life insurance at 3 times your annual salary, annual
pension contribution of 5% and permanent health insurance.

The basis working hours are 9:00 to 5:30pm Monday to Friday, with one hour for
lunch.  You may however be required to work such additional time outside these
hours as reasonably needed to complete your duties.

Car Allowance

This position has the benefit of a car allowance of (Pounds)12,500 per annum
((Pounds)1042/month) to provide your own vehicle for business use.  The company
reimburses business mileage at between 30 and 40 pence/mile (dependent upon
cubic capacity of your vehicle).
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Holiday Entitlement and Pay

You are entitled to 23 working days annual vacation, and also 8 statutory bank
holidays.  The company can designate up to a maximum of 7 working days,
including a Christmas/New Year shutdown, and the balance of your entitlement is
to be taken by arrangement with your manager.  Your holiday entitlement for the
balance of 1997 will be advised when your start date is confirmed.

Long service holidays are provided in addition as follows:

               After 5 years service    -   1 extra day
               After 10 years service   -   2 extra days
               After 15 years service   -   3 extra days
               After 20 years service   -   4 extra days
               After 25 years service   -   5 extra days

Sickness Absence

The company operates a sickness absence pay scheme.

Notice of Termination of Employment

In the event of the Company terminating your employment, you are entitled to
receive three months notice.

If you wish to leave the Company's employment, you are required to give three
months notice.

Grievance and Disciplinary procedure

If you have a grievance or are dissatisfied with a disciplinary decision, you
should initially discuss it with your Manager.  If your dissatisfaction cannot
be resolved at this level you should contact his/her Manager.  If you are still
dissatisfied you should contact the Human Resources Manager.

Business Ethics and Confidentiality

You will treat as confidential, and not make use of, disclose or divulge any
information which belongs or relates to Apropos Technology Inc. or any of its
subsidiary operations including Apropos Technology Ltd.

In order to protect Apropos' proprietary rights, you are deemed to have assigned
to Apropos Technology, all right title and any interest in and to any inventions
made, originated or developed during the course of or otherwise related to the
service provided to Apropos by yourself during your employment by Apropos.
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Whilst I hope that this statement of terms and conditions of employment is self
explanatory, should you have any questions please do not hesitate to contact me.

Richard, I am sincerely looking forward to working with you in building from the
ground up, the best designed and performing international operation for an
international software firm in the industry.  We have the foundation in place
with our current products and set of partners to aggressively launch this
endeavor.  The window of opportunity is wide open for all of us to exploit.

Whilst the offer we are providing provides some obvious financial rewards, I
truly believe that the greater opportunity for you is to build something from
scratch that has your name on it.  The entire management team at Apropos will do
whatever is necessary to make you and your efforts a success.  I personally
believe in you and the opportunity and am committed to making this an "exceeds
expectations" situation for all involved.

This offer will remain open for a period of 7 days from the date of this letter.
Should you decide to join Apropos, I would appreciate you signing and returning
one copy of this letter to me as your agreement to the terms and conditions set
out here.

Sincerely,

James M. Nelson
Vice President Sales

I agree to the terms and conditions contained in this letter.

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Accepted, Richard David Brown                                Date<PAGE>

                                                                    EXHIBIT 10.6

                           APROPOS TECHNOLOGY, INC.
                     EMPLOYEE STOCK PURCHASE PLAN OF 2000

     1.    Purpose. Apropos Technology, Inc., an Illinois corporation (the
"Company"), hereby adopts the Apropos Technology, Inc. Employee Stock Purchase
Plan of 2000 (the "Plan"). The purpose of the Plan is to provide an opportunity
for the employees of the Company and any designated subsidiaries to purchase
Common Shares of the Company at a discount through voluntary automatic payroll
deductions, thereby attracting, retaining and rewarding such persons and
strengthening the mutuality of interest between such persons and the Company's
shareholders.

     2.    Shares Subject to Plan. An aggregate of 1,000,000 Common Shares (the
"Shares") may be sold pursuant to the Plan. Such Shares may be authorized but
unissued Common Shares, treasury shares or Common Shares purchased in the open
market. If there is any change in the outstanding shares of Common Shares by
reason of a stock dividend or distribution, stock split-up, recapitalization,
combination or exchange of shares, or by reason of any merger, consolidation or
other corporate reorganization in which the Company is the surviving
corporation, the number of Shares available for sale shall be equitably adjusted
by the Committee appointed to administer the Plan to give proper effect to such
change.

     3.    Administration. The Plan shall be administered by a committee (the
"Committee") which shall be the Compensation Committee of the Board of Directors
or another committee consisting of not less than two directors of the Company
appointed by the Board of Directors, all of whom shall qualify as non-employee
directors within the meaning of Securities and Exchange Commission Regulation
(S) 240.16b-3 or any successor regulation. The Committee is authorized, subject
to the provisions of the Plan, to establish such rules and regulations as it
deems necessary for the proper administration of the Plan and to make such
determinations and interpretations and to take such action in connection with
the Plan and any Benefits granted hereunder as it deems necessary or advisable.
All determinations and interpretations made by the Committee shall be binding
and conclusive on all participants and their legal representatives. No member of
the Board, no member of the Committee and no employee of the Company shall be
liable for any act or failure to act hereunder, by any other member or employee
or by any agent to whom duties in connection with the administration of this
Plan have been delegated or, except in circumstances involving his or her bad
faith, gross negligence or fraud, for any act or failure to act by the member or
employee.

     4.    Eligibility. All regular employees of the Company, and of each
qualified subsidiary of the Company which may be so designated by the Committee,
other than, in the discretion of the Committee:

     (a)   employees whose customary employment is 20 hours or less per week;

     (b)   employees whose customary employment is for not more than 5 months
     per year; and
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     (c)   employees who have not been employed for at least one year as of any
     Enrollment Date (as defined in paragraph 5);

shall be eligible to participate in the Plan. For the purposes of this Plan, the
term "employee" means any individual in an employee-employer relationship with
the Company or a qualified subsidiary of the Company, but shall exclude (a) any
independent contractor; (b) any consultant, (c) any individual performing
services for the Company or a qualified subsidiary who has entered into an
independent contractor or consultant agreement with the Company or a qualified
subsidiary; (d) any individual performing services for the Company or a
qualified subsidiary under an independent contractor or consultant agreement, a
purchase order, a supplier agreement or any other agreement that the Company or
a qualified subsidiary enters into for services; (e) any "leased employee" as
defined in Section 414(n) of the Internal Revenue Code; and (f) any individual
whose terms and conditions of employment are governed by a collective bargaining
agreement resulting from good faith collective bargaining where benefits of the
type being offered under the Plan were the subject of such bargaining, unless
such agreement specifies that such individuals are eligible for the Plan. The
term "qualified subsidiary" means any corporation or other entity in which a
fifty percent (50%) or greater interest is, at the time, directly or indirectly
owned by the Company or by one or more subsidiaries or by the Company and one or
more subsidiary which is designated for participation by the Committee.

     5.    Participation. An eligible employee may elect to participate in the
Plan as of any "Enrollment Date". Enrollment Dates shall occur on the first day
of an Offering Period (as defined in paragraph 8). Any such election shall be
made by completing and forwarding an enrollment and payroll deduction
authorization form to the Secretary of the Company prior to such Enrollment
Date, authorizing payroll deductions in an amount not exceeding 10% of the
employee's gross pay for the payroll period to which the deduction applies. A
participating employee may increase or decrease payroll deductions as of any
subsequent Enrollment Date by completing and forwarding a revised payroll
deduction authorization form to the Secretary of the Company; provided, that
changes in payroll deductions shall not be permitted to the extent that they
would result in total payroll deductions exceeding 10% of the employee's gross
pay. An eligible employee may not initiate, increase or decrease payroll
deductions as of any date other than an Enrollment Date. For purposes of this
Plan, the term "gross pay" means the gross amount of pay an employee would
receive at each regular pay period date before any deduction for required
federal or state withholding and any other amounts which may be withheld.

     6.    Payroll Deduction Accounts. The Company shall establish a "Payroll
Deduction Account" for each participating employee, and shall credit all payroll
deductions made on behalf of each employee pursuant to paragraph 5 to his or her
Payroll Deduction Account. No interest shall be credited to any Payroll
Deduction Account.

     7.    Withdrawals. An employee may withdraw from an Offering Period at any
time by completing and forwarding a written notice to the Secretary of the
Company. Upon receipt of such notice, payroll deductions on behalf of the
employee shall be discontinued commencing with the immediately following payroll
period, and such employee may not again

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be eligible to participate in the Plan until the next Enrollment Date. Amounts
credited to the Payroll Deduction Account of any employee who withdraws shall
remain in the account and be used to purchase Shares in accordance with
paragraph 9 hereof, subject to the limitations in paragraph 8 hereof.

     8.    Offering Periods. The first Offering Period hereunder shall commence
on the consummation of the Company's initial public offering and shall continue
until December 31, 2000. Thereafter, the Plan shall be implemented by
consecutive Offering Periods with a new Offering Period commencing on the first
trading day on or after January 1 and July 1 of each year, or on such other date
as the Committee shall determine, and continuing thereafter to the last trading
day of the respective six-month period or until terminated in accordance with
paragraph 17 hereof. "Trading day" shall mean a day on which the Nasdaq National
Market System is open for trading. The Committee shall have the power to change
the duration of Offering Periods (including the commencement dates thereof) with
respect to future offerings. The last trading day of each Offering Period prior
to the termination of the Plan (or such other trading date as the Committee
shall determine) shall constitute the purchase dates (the "Share Purchase
Dates") on which each employee for whom a Payroll Deduction Account has been
maintained shall purchase the number of Shares determined under paragraph 9(a).
Notwithstanding the foregoing, the Company shall not permit the exercise of any
right to purchase Shares

     (a)   to an employee who, immediately after the right is granted, would own
     shares possessing 5% or more of the total combined voting power or value of
     all classes of stock of the Company or any subsidiary; or

     (b)   which would permit an employee's rights to purchase shares under this
     Plan, or under any other qualified employee stock purchase plan maintained
     by the Company or any subsidiary, to accrue at a rate in excess of $25,000
     of the fair market value of such shares (determined at the time such rights
     are granted) for each calendar year in which the right is outstanding at
     any time.

For the purposes of subparagraph (a), the provisions of Section 424(d) of the
Internal Revenue Code shall apply in determining the stock ownership of an
employee, and the shares which an employee may purchase under outstanding rights
or options shall be treated as shares owned by the employee.

     9.    Purchase of Shares.

     (a)   Subject to the limitations set forth in paragraphs 7 and 8, each
employee participating in an offering shall have the right to purchase as many
whole Shares as may be purchased with the amounts credited to his or her Payroll
Deduction Account as of the payroll date coinciding with or immediately
preceding the last Wednesday of the month (or such other date as the Committee
shall determine) in which occurs the applicable Share Purchase Date (the "Cutoff
Date"). Fractional shares may not be purchased under the Plan. Any amount
remaining in the Payroll Deduction Account of a participant after the Share
Purchase Date shall be retained
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in the account for the purchase of additional Shares in subsequent Offering
Periods. Employees may purchase Shares only through payroll deductions, and cash
contributions shall not be permitted.

     (b)   The "Purchase Price" for Shares purchased under the Plan shall be not
less than the lesser of an amount equal to 85% of the closing price of Common
Shares (i) at the beginning of the Offering Period or (ii) on the Share Purchase
Date. For these purposes, the closing price shall be as reported on the NASDAQ
National Market System list as reported in the Wall Street Journal, Midwest
Edition. The Committee shall have the authority to establish a different
Purchase Price as long as any such Purchase Price complies with the provisions
of Section 423 of the Internal Revenue Code.

     (c)   On each Share Purchase Date, the amount credited to each
participating employee's Payroll Deduction Account as of the immediately
preceding Cutoff Date shall be applied to purchase as many whole Shares as may
be purchased with such amount at the applicable Purchase Price. Any amount
remaining in an employee's Payroll Deduction Account as of the relevant Share
Purchase Date in excess of the amount that may properly be applied to the
purchase of Shares as a result of the application of the limitations set forth
in paragraph 8 hereof shall be refunded to the employee as soon as practicable.

     10.   Brokerage Accounts or Plan Share Accounts. By enrolling in the Plan,
each participating employee shall be deemed to have authorized the establishment
of a brokerage account on his or her behalf at a securities brokerage firm
selected by the Committee. Alternatively, the Committee may provide for Plan
share accounts for each participating employee to be established by the Company
or by an outside entity selected by the Committee which is not a brokerage firm.
Shares purchased by an employee pursuant to the Plan shall be held in the
employee's brokerage or Plan share account ("Plan Share Account") in his or her
name, or if the employee so indicates on his or her payroll deduction
authorization form, in the employee's name jointly with a member of the
employee's family, with right of survivorship. An employee who is a resident of
a jurisdiction which does not recognize such a joint tenancy may request that
such Shares be held in his or her name as tenant in common with a member of the
employee's family, without right of survivorship.

     11.   Rights as Shareholder. An employee shall have no rights as a
shareholder with respect to Shares subject to any rights granted under this Plan
until payment for such Shares has been completed at the close of business on the
relevant Share Purchase Date.

     12.   Certificates. Certificates for Shares purchased under the Plan will
not be issued automatically. However, certificates for whole Shares purchased
shall be issued as soon as practicable following an employee's written request.
The Company may make a reasonable charge for the issuance of such certificates.

     13.   Termination of Employment. If a participating employee's employment
is terminated for any reason, including death, if an employee is granted a leave
of absence of more
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<PAGE>

than 90 days duration or if an employee otherwise ceases to be eligible to
participate in the Plan, payroll deductions on behalf of the employee shall be
discontinued and any amounts then credited to the employee's Payroll Deduction
Account shall remain in the account and be used to purchase Shares in accordance
with paragraph 9 hereof, subject to the limitations in paragraph 8 hereof. Any
amount remaining in the Payroll Deduction Account after the final Share Purchase
Date shall be refunded to the employee as soon as practicable.

     14.  Rights Not Transferable. Rights granted under this Plan are not
transferable by a participating employee other than by will or the laws of
descent and distribution, and are exercisable during an employee's lifetime only
by the employee.

     15.  Employment Rights. Neither participation in the Plan, nor the exercise
of any right granted under the Plan, shall be made a condition of employment, or
of continued employment with the Company or any subsidiary.

     16.  Application of Funds. All funds received by the Company for Shares
sold by the Company on any Share Purchase Date pursuant to this Plan may be used
for any corporate purpose.

     17.  Amendments and Termination. The Board of Directors may amend the Plan
at any time, provided that no such amendment shall be effective unless approved
within 12 months after the date of the adoption of such amendment by the
affirmative vote of shareholders holding Common Shares entitled to a majority of
the votes represented by all outstanding Common Shares entitled to vote if such
shareholder approval is required for the Plan to continue to comply with the
requirements of Securities and Exchange Commission Regulation (S) 240.16b-3 and
Section 423 of the Internal Revenue Code. The Board of Directors may suspend the
Plan or discontinue the Plan at any time. Upon termination of the Plan, all
payroll deductions shall cease and all amounts then credited to the
participating employees' Payroll Deduction Accounts shall be equitably applied
to the purchase of whole Shares then available for sale, and any remaining
amounts shall be promptly refunded to the participating employees.

     18.  Applicable Laws. This Plan, and all rights granted hereunder, are
intended to meet the requirements of an "employee stock purchase plan" under
Section 423 of the Internal Revenue Code, as from time to time amended, and the
Plan shall be construed and interpreted to accomplish this intent. Sales of
Shares under the Plan are subject to, and shall be accomplished only in
accordance with, the requirements of all applicable securities and other laws.

     19.  Expenses. Except to the extent provided in paragraph 12, all expenses
of administering the Plan, including expenses incurred in connection with the
purchase of Shares for sale to participating employees, shall be borne by the
Company and its subsidiaries.

     20.  Shareholder Approval. The Plan was adopted by the Board of Directors
on January 20, 2000, subject to shareholder approval. The Plan and any action
taken hereunder shall be null and void if shareholder approval is not obtained
at or before the next annual meeting of shareholders.

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