Document:

exv10w7

 

Exhibit 10.7

Restore Medical, Inc.

2007 Management Incentive Plan

(adopted by the Compensation Committee of the Board of Directors on February 1, 2007)

MANAGEMENT INCENTIVE PLAN (BONUS)

Eligibility

	•	 	All Executive Officers and Director level management personnel will be eligible to
participate.

	•	 	Recommended participation rates are based upon the respective position level and function
of each executive. The Company believes its 2007 Management Incentive Plan will provide an
appropriate incentive compensation opportunity for the Company’s executive officers that is
comparable to and competitive with incentive compensation programs offered by comparable
medical device companies in the Twin Cities.

	•	 	Participation rates for incentive bonuses are expressed as a percentage of base salary.
Information provided below is with respect to the Company’s CEO, CFO and the three other most
highly compensated executive officers.

Fiscal 2007

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	Bonus Participation	 	Weighted Performance
	 	 	(% of Base Salary)	 	Criteria
	 	 	Minimum	 	Target	 	Maximum	 	 	 	 
	Participant	 	Payout	 	Payout	 	Payout	 	Corporate	 	Qualitative
	J. Robert Paulson, Jr.
	 	 	0	%	 	 	50	%	 	 	75	%	 	 	75	%	 	 	25	%
	Christopher R. Geyen
	 	 	0	%	 	 	30	%	 	 	45	%	 	 	75	%	 	 	25	%
	Craig G. Palmer
	 	 	0	%	 	 	30	%	 	 	45	%	 	 	75	%	 	 	25	%
	Michael Kujak
	 	 	0	%	 	 	20	%	 	 	30	%	 	 	75	%	 	 	25	%
	David Bremseth
	 	 	0	%	 	 	20	%	 	 	30	%	 	 	75	%	 	 	25	%

	•	 	Both weighted performance criteria (quantitative corporate and qualitative) have minimum
requirements and maximum levels of payout. The range of accomplishment for each performance
criteria is 0%-150%, with 100% being at target. The quantitative corporate and qualitative
performance targets shall be set and approved annually by the Compensation Committee. The
corporate performance target is based on revenue and operating loss. The qualitative
performance target is based on achievement of certain corporate objectives, including
completion of milestones of certain clinical studies and development programs and the
implementation of internal controls designed to meet the requirements of Section 404 of the
Sarbanes Oxley Act.

Bonus Calculation and Payout

The CEO will evaluate actual results from the respective areas of responsibility for each executive
against financial targets. This evaluation will result in a recommended payout level as a
percentage of the annual incentive target. Performance levels and recommended payouts will be
reviewed and approved by the Compensation Committee prior to disbursement.exv10w8

 

Exhibit 10.8

Restore Medical, Inc.

2008 Management Incentive Plan

(adopted by the Compensation Committee of the Board of Directors on February 5, 2008)

MANAGEMENT INCENTIVE PLAN (BONUS)

Eligibility

	•	 	All Executive Officers and Director level management personnel will be eligible to
participate.

	•	 	Recommended participation rates are based upon the respective position level and function
of each executive. The Company believes its 2008 Management Incentive Plan will provide an
appropriate incentive compensation opportunity for the Company’s executive officers that is
comparable to and competitive with incentive compensation programs offered by comparable
medical device companies in the Twin Cities.

	•	 	Participation rates for incentive bonuses are expressed as a percentage of base salary.
Information provided below is with respect to the Company’s CEO, CFO and the three other most
highly compensated executive officers.

Fiscal 2008

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	Bonus Participation	 	Weighted Performance
	 	 	(% of Base Salary)	 	Criteria
	 	 	Minimum	 	Target	 	Maximum	 	 	 	 
	Participant	 	Payout	 	Payout	 	Payout	 	Corporate	 	Qualitative
	J. Robert Paulson, Jr.
	 	 	0	%	 	 	50	%	 	 	75	%	 	 	75	%	 	 	25	%
	Christopher R. Geyen
	 	 	0	%	 	 	40	%	 	 	60	%	 	 	75	%	 	 	25	%
	Craig G. Palmer
	 	 	0	%	 	 	40	%	 	 	60	%	 	 	75	%	 	 	25	%
	Michael Kujak
	 	 	0	%	 	 	30	%	 	 	45	%	 	 	75	%	 	 	25	%
	David Bremseth
	 	 	0	%	 	 	30	%	 	 	45	%	 	 	75	%	 	 	25	%

	•	 	Both weighted performance criteria (quantitative corporate and qualitative) have minimum
requirements and maximum levels of payout. The range of accomplishment for each performance
criteria is 0%-150%, with 100% being at target. The quantitative corporate and qualitative
performance targets shall be set and approved annually by the Compensation Committee. The
corporate performance target is based on net sales and year-end cash balance. The qualitative
performance target is based on achievement of certain corporate objectives, including
completion of milestones of certain clinical studies, manufacturing objectives and
establishment of collaborations with qualified sleep centers and qualified sleep dentists.

Bonus Calculation and Payout

The CEO will evaluate actual results from the respective areas of responsibility for each executive
against financial targets. This evaluation will result in a recommended payout level as a
percentage of the annual incentive target. Performance levels and recommended payouts will be
reviewed and approved by the Compensation Committee prior to disbursement.exv10w1

 

Exhibit 10.1

$58,000,000

CREDIT AGREEMENT

Dated as
of April 25, 2008

among

SXC HEALTH SOLUTIONS, INC., AS BORROWER

SXC HEALTH SOLUTIONS CORP., AS ONE OF THE GUARANTORS

COMET MERGER CORPORATION, AS ONE OF THE GUARANTORS

HEALTH
BUSINESS SYSTEMS, INC., AS ONE OF THE GUARANTORS

THE
OTHER ENTITIES FROM TIME TO TIME PARTY HERETO AS GUARANTORS

THE LENDERS AND L/C ISSUERS PARTY HERETO

and

GENERAL ELECTRIC CAPITAL CORPORATION,

AS ADMINISTRATIVE AGENT AND COLLATERAL AGENT

u
u

u

GE CAPITAL MARKETS, INC.,

AS SOLE LEAD ARRANGER AND BOOKRUNNER

 

 

TABLE OF CONTENTS

	 	 	 	 	 
	 	 	 	Page	 
	ARTICLE 1 DEFINITIONS, INTERPRETATION AND ACCOUNTING TERMS
	 	 	1	 
	Section 1.1 Defined Terms
	 	 	1	 
	Section 1.2 UCC Terms
	 	 	29	 
	Section 1.3 Accounting Terms and Principles
	 	 	29	 
	Section 1.4 Payments
	 	 	29	 
	Section 1.5 Interpretation
	 	 	30	 
	ARTICLE 2 THE FACILITIES
	 	 	30	 
	Section 2.1 The Commitments
	 	 	30	 
	Section 2.2 Borrowing Procedures
	 	 	30	 
	Section 2.3 Swing Loans
	 	 	32	 
	Section 2.4 Letters of Credit
	 	 	33	 
	Section 2.5 Reduction and Termination of the Commitments
	 	 	36	 
	Section 2.6 Repayment of Loans
	 	 	36	 
	Section 2.7 Optional Prepayments
	 	 	37	 
	Section 2.8 Mandatory Prepayments
	 	 	37	 
	Section 2.9 Interest
	 	 	38	 
	Section 2.10 Conversion and Continuation Options
	 	 	39	 
	Section 2.11 Fees
	 	 	40	 
	Section 2.12 Application of Payments
	 	 	41	 
	Section 2.13 Payments and Computations
	 	 	42	 
	Section 2.14 Evidence of Debt
	 	 	43	 
	Section 2.15 Suspension of Eurodollar Rate Option
	 	 	44	 
	Section 2.16 Breakage Costs; Increased Costs; Capital Requirements
	 	 	45	 
	Section 2.17 Taxes
	 	 	46	 
	Section 2.18 Substitution of Lenders
	 	 	48	 
	ARTICLE 3 CONDITIONS TO LOANS AND LETTERS OF CREDIT
	 	 	50	 
	Section 3.1 Conditions Precedent to Initial Loans and Letters of Credit
	 	 	50	 
	Section 3.2 Conditions Precedent to Each Loan and Letter of Credit
	 	 	53	 
	Section 3.3 Determinations of Initial Borrowing Conditions
	 	 	54	 
	ARTICLE 4 REPRESENTATIONS AND WARRANTIES
	 	 	54	 
	Section 4.1 Corporate Existence; Compliance with Law
	 	 	54	 
	Section 4.2 Loan and Related Documents
	 	 	55	 
	Section 4.3 Ownership of Group Members
	 	 	56	 
	Section 4.4 Financial Statements
	 	 	56	 
	Section 4.5 Material Adverse Effect
	 	 	57	 

i

 

	 	 	 	 	 
	 	 	 	Page	 
	Section 4.6 Solvency
	 	 	57	 
	Section 4.7 Litigation
	 	 	57	 
	Section 4.8 Taxes
	 	 	58	 
	Section 4.9 Margin Regulations
	 	 	58	 
	Section 4.10 No Burdensome Obligations; No Defaults
	 	 	58	 
	Section 4.11 Investment Company Act; Public Utility Holding Company Act
	 	 	58	 
	Section 4.12 Labor Matters
	 	 	58	 
	Section 4.13 ERISA
	 	 	59	 
	Section 4.14 Environmental Matters
	 	 	59	 
	Section 4.15 Intellectual Property
	 	 	60	 
	Section 4.16 Title; Real Property
	 	 	60	 
	Section 4.17 Full Disclosure
	 	 	61	 
	Section 4.18 Patriot Act
	 	 	61	 
	ARTICLE 5 FINANCIAL COVENANTS
	 	 	62	 
	Section 5.1 Maximum Consolidated Leverage Ratio
	 	 	62	 
	Section 5.2 Minimum Consolidated Fixed Charge Coverage Ratio
	 	 	62	 
	Section 5.3 Capital Expenditures
	 	 	63	 
	ARTICLE 6 REPORTING COVENANTS
	 	 	63	 
	Section 6.1 Financial Statements
	 	 	63	 
	Section 6.2 Other Events
	 	 	61	 
	Section 6.3 Copies of Notices and Reports
	 	 	61	 
	Section 6.4 Taxes
	 	 	66	 
	Section 6.5 Labor Matters
	 	 	66	 
	Section 6.6 ERISA Matters
	 	 	66	 
	Section 6.7 Environmental Matters
	 	 	66	 
	Section 6.8 Other Information
	 	 	67	 
	ARTICLE 7 AFFIRMATIVE COVENANTS
	 	 	67	 
	Section 7.1 Maintenance of Corporate Existence
	 	 	67	 
	Section 7.2 Compliance with Laws, Etc.
	 	 	67	 
	Section 7.3 Payment of Obligations
	 	 	67	 
	Section 7.4 Maintenance of Property
	 	 	68	 
	Section 7.5 Maintenance of Insurance
	 	 	68	 
	Section 7.6 Keeping of Books
	 	 	66	 
	Section 7.7 Access to Books and Property
	 	 	66	 
	Section 7.8 Environmental
	 	 	69	 
	Section 7.9 Use of Proceeds
	 	 	69	 
	Section 7.10 Additional Collateral and Guaranties
	 	 	69	 

ii

 

	 	 	 	 	 
	 	 	 	Page	 
	Section 7.11 Deposit Accounts; Securities Accounts and Cash Collateral Accounts
	 	 	70	 
	Section 7.12 Interest Rate Contracts
	 	 	71	 
	Section 7.13 Credit Rating
	 	 	71	 
	ARTICLE 8 NEGATIVE COVENANTS
	 	 	72	 
	Section 8.1 Indebtedness
	 	 	72	 
	Section 8.2 Liens
	 	 	73	 
	Section 8.3 Investments
	 	 	74	 
	Section 8.4 Asset Sales
	 	 	75	 
	Section 8.5 Restricted Payments
	 	 	76	 
	Section 8.6 Prepayment of Indebtedness
	 	 	77	 
	Section 8.7 Fundamental Changes
	 	 	77	 
	Section 8.8 Change in Nature of Business
	 	 	78	 
	Section 8.9 Transactions with Affiliates
	 	 	78	 
	Section 8.10 Third-Party Restrictions on Indebtedness, Liens, Investments or
Restricted Payments
	 	 	78	 
	Section 8.11 Modification of Certain Documents
	 	 	78	 
	Section 8.12 Accounting Changes; Fiscal Year
	 	 	79	 
	Section 8.13 Margin Regulations
	 	 	79	 
	Section 8.14 Compliance with ERISA
	 	 	79	 
	Section 8.15 Hazardous Materials
	 	 	79	 
	ARTICLE 9 EVENTS OF DEFAULT
	 	 	80	 
	Section 9.1 Definition
	 	 	80	 
	Section 9.2 Remedies
	 	 	81	 
	Section 9.3 Actions in Respect of Letters of Credit
	 	 	82	 
	ARTICLE 10 THE ADMINISTRATIVE AGENT
	 	 	82	 
	Section 10.1 Appointment and Duties
	 	 	82	 
	Section 10.2 Binding Effect
	 	 	83	 
	Section 10.3 Use of Discretion
	 	 	83	 
	Section 10.4 Delegation of Rights and Duties
	 	 	84	 
	Section 10.5 Reliance and Liability
	 	 	84	 
	Section 10.6 Administrative Agent Individually
	 	 	85	 
	Section 10.7 Lender Credit Decision
	 	 	85	 
	Section 10.8 Expenses; Indemnities
	 	 	86	 
	Section 10.9 Resignation of Administrative Agent or L/C Issuer
	 	 	86	 
	Section 10.10 Release of Collateral or Guarantors
	 	 	87	 
	Section 10.11 Additional Secured Parties
	 	 	88	 
	ARTICLE 11 MISCELLANEOUS
	 	 	89	 
	Section 11.1 Amendments, Waivers, Etc
	 	 	89	 

iii

 

	 	 	 	 	 
	 	 	 	Page	 
	Section 11.2 Assignments and Participations; Binding Effect
	 	 	91	 
	Section 11.3 Costs and Expenses
	 	 	87	 
	Section 11.4 Indemnities
	 	 	87	 
	Section 11.5 Survival
	 	 	95	 
	Section 11.6 Limitation of Liability for Certain Damages
	 	 	96	 
	Section 11.7 Lender-Creditor Relationship
	 	 	96	 
	Section 11.8 Right of Setoff
	 	 	96	 
	Section 11.9 Sharing of Payments, Etc.
	 	 	96	 
	Section 11.10 Marshaling; Payments Set Aside
	 	 	97	 
	Section 11.11 Notices
	 	 	97	 
	Section 11.12 Electronic Transmissions
	 	 	98	 
	Section 11.13 Governing Law
	 	 	99	 
	Section 11.14 Jurisdiction
	 	 	99	 
	Section 11.15 Waiver of Jury Trial
	 	 	99	 
	Section 11.16 Severability
	 	 	100	 
	Section 11.17 Execution in Counterparts 
	 	 	100	 
	Section 11.18 Entire Agreement 
	 	 	100	 
	Section 11.19 Use of Name 
	 	 	100	 
	Section 11.20 Non-Public Information; Confidentiality 
	 	 	100	 
	Section 11.21 Patriot Act Notice 
	 	 	101	 

iv

 

          THIS
CREDIT AGREEMENT, DATED AS OF APRIL 25, 2008, IS ENTERED INTO AMONG SXC HEALTH SOLUTIONS,
INC., A TEXAS CORPORATION (THE “BORROWER”), SXC HEALTH SOLUTIONS CORP., A CORPORATION
ORGANIZED UNDER THE LAWS OF YUKON TERRITORY, CANADA (“PARENT”), COMET MERGER
CORPORATION, A DELAWARE CORPORATION (“MERGER SUB”), HEALTH
BUSINESS SYSTEMS, INC., A PENNSYLVANIA CORPORATION, THE
OTHER ENTITIES FROM TIME TO TIME PARTY HERETO AS GUARANTORS, THE LENDERS (AS DEFINED BELOW), THE L/C
ISSUERS (AS DEFINED BELOW) AND GENERAL ELECTRIC CAPITAL CORPORATION (“GE CAPITAL”), AS
ADMINISTRATIVE AGENT AND COLLATERAL AGENT FOR THE LENDERS AND THE L/C ISSUERS (IN SUCH CAPACITY,
AND TOGETHER WITH ITS SUCCESSORS AND PERMITTED ASSIGNS, THE “ADMINISTRATIVE
AGENT”).

          The parties hereto agree as follows:

ARTICLE 1

DEFINITIONS, INTERPRETATION AND ACCOUNTING TERMS

          Section 1.1 Defined Terms. As used in this Agreement, the following terms
have the following meanings:

     “Acquired Company” means National Medical Health Card Systems, Inc., a Delaware
corporation.

     “Acquisition” means the merger of Merger Sub with and into the Acquired Company (with
the Acquired Company being the surviving entity and acknowledging and agreeing to this Agreement).

     “Acquisition Agreement” means the Agreement and Plan of Merger, dated February 25,
2008, by and among Borrower, Parent, Merger Sub and Acquired Company, as it may be amended pursuant
to any amendment which has been approved by Administrative Agent and
Required Lenders (which approval shall not be unreasonably withheld,
delayed or conditioned).

     “Affected Lender” has the meaning specified in Section 2.18.

     “Affiliate” means, with respect to any Person, each officer, director, general partner
or joint-venturer of such Person and any other Person that directly or indirectly controls, is
controlled by, or is under common control with, such Person; provided, however,
that no Secured Party shall be an Affiliate of the Borrower. For purpose of this definition,
“control” means the possession of either (a) the power to vote, or the beneficial ownership
of, 10% or more of the Voting Stock of such Person or (b) the power to direct or cause the
direction of the management and policies of such Person, whether by contract or otherwise.

     “Agreement” means this Credit Agreement.

     “Applicable Margin” means, with respect to Revolving Loans, Swing Loans,
Term Loans and the Unused Commitment Fee, a percentage equal to (a) during the period commencing on
the Closing Date and ending on the next date of determination that is at least 180 days after the
Closing Date, the percentage set forth in the applicable column opposite Level II in the table set
forth in clause (b) below and (b) thereafter, as of each date of determination (and until
the next

 

 

such date of determination), a percentage equal to the percentage set forth below in the
applicable column opposite the level corresponding to the Consolidated Leverage Ratio in effect as
of the last day of the most recently ended Fiscal Quarter:

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	BASE RATE LOANS	 	EURODOLLAR RATE LOANS	 	 
	 	 	 	 	 	 	REVOLVING	 	 	 	 	 	 	 	 	 	 	 	UNUSED
	 	 	 	 	 	 	LOANS AND	 	TERM	 	REVOLVING	 	TERM	 	COMMITMENT
	LEVEL	 	LEVERAGE RATIO	 	SWING LOANS	 	LOANS	 	LOANS	 	LOANS	 	FEE
	 	I	 	 	Greater than 3.00 : 1.00
	 	 	2.50	%	 	 	2.50	%	 	 	3.50	%	 	 	3.50	%	 	 	.50	%
	II	 	Between 1.00 : 1.00 and
3.00 : 1.00
	 	 	2.25	%	 	 	2.25	%	 	 	3.25	%	 	 	3.25	%	 	 	.50	%
	III	 	Less than 1.00 : 1.00
	 	 	2.00	%	 	 	2.00	%	 	 	3.00	%	 	 	3.00	%	 	 	.50	%

Each date of determination for the “Applicable Margin” shall be the date that is 3 Business
Days after delivery by the Borrower to the Administrative Agent of a new Compliance Certificate
pursuant to Section 6.1(d). Notwithstanding anything to the contrary set forth in this
Agreement (including the then effective Consolidated Leverage Ratio), the Applicable Margin shall
equal the percentage set forth in the appropriate column opposite Level I in the table above,
effective immediately upon (x) the occurrence of any Event of Default under
Section 9.1(e)(ii) or (y) the delivery of a notice by the Administrative Agent or the
Required Lenders to the Borrower during the continuance of any other Event of Default and, in each
case, for as long as such Event of Default shall be continuing.

     “Approved Fund” means, with respect to any Lender, any Person (other than a natural
Person) that (a) is or will be engaged in making, purchasing, holding or otherwise investing in
commercial loans and similar extensions of credit in the ordinary course of its business and (b) is
advised or managed by (i) such Lender, (ii) any Affiliate of such Lender or (iii) any Person (other
than an individual) or any Affiliate of any Person (other than an individual) that administers or
manages such Lender.

     “Assignment” means an assignment agreement entered into by a Lender, as assignor, and
any Person, as assignee, pursuant to the terms and provisions of Section 11.2 (with the consent of
any party whose consent is required by Section 11.2), accepted by the Administrative Agent, in
substantially the form of Exhibit A, or any other form approved by the Administrative Agent.

     “Base Rate” means, at any time, a rate per annum equal to the higher of (a) the rate
last quoted by The Wall Street Journal as the “base rate on corporate loans posted by at least 75%
of the nation’s largest banks” in the United States or, if The Wall Street Journal ceases to quote
such rate, the highest per annum interest rate published by the Federal Reserve Board in Federal
Reserve Statistical Release H.15 (519) (Selected Interest Rates) as the “bank prime loan” rate or,
if such rate is no longer quoted therein, any similar rate quoted therein (as determined by the
Administrative Agent) or any similar release by the Federal Reserve Board (as determined by the
Administrative Agent) and (b) the sum of 0.5% per annum and the Federal Funds Rate.

     “Base Rate Loan” means any Loan that bears interest based on the Base Rate.

     “Benefit Plan” means any employee benefit plan as defined in Section 3(3) of ERISA
(whether governed by the laws of the United States or otherwise) to which any Group Member incurs
or otherwise has any obligation or liability, contingent or otherwise provided that Benefit Plan
does not include a Canada Pension Plan.

2

 

     “Borrowing” means a borrowing consisting of Loans (other than Swing Loans and Loans
deemed made pursuant to Section 2.3 or 2.4) made in one Facility on the same day by
the Lenders according to their respective Commitments under such Facility.

     “Business Day” means any day of the year that is not a Saturday, Sunday or a day on
which banks are required or authorized to close in New York City and, when determined in connection
with notices and determinations in respect of any Eurodollar Rate or Eurodollar Rate Loan or any
funding, conversion, continuation, Interest Period or payment of any Eurodollar Rate Loan, that is
also a day on which dealings in Dollar deposits are carried on in the London interbank market.

     “Canadian Benefit Plans” means any plan, fund, program, or policy, whether oral or
written medical, hospital care, dental, sickness, accident, disability, life insurance, pension,
retirement or savings benefits, under which the Parent or any of its Subsidiaries has any liability
with respect to any employee or former employee, but excluding any Canadian Pension Plans.

     “Canadian Guaranty and Security Agreement” means a guaranty and security agreement,
executed by the Parent in favor of the Administrative Agent.

     “Canadian Pension Plans” means each pension plan, whether or not it is
required to be registered under Canadian federal or provincial laws that is maintained or
contributed to by Parent or any of its Subsidiaries for their respective employees or former
employees, but does not include the “Canada Pension Plan” or the “Quebec Pension Plan” as
maintained by the Government of Canada and the Province of Quebec, respectively.

     “Capital Expenditures” means, for any Person for any period, the aggregate of all
expenditures, whether or not made through the incurrence of Indebtedness, by such Person and its
Subsidiaries during such period for the acquisition, leasing (pursuant to a Capital Lease),
construction, replacement, repair, substitution or improvement of fixed or capital assets or
additions to equipment, in each case required to be capitalized under GAAP on a Consolidated
balance sheet of such Person, excluding (a) interest capitalized during construction and (b) any
expenditure to the extent, for purpose of the definition of Permitted Acquisition, such expenditure
is part of the aggregate amounts payable in connection with, or other consideration for, any
Permitted Acquisition consummated during or prior to such period.

     “Capital Lease” means, with respect to any Person, any lease of, or other arrangement
conveying the right to use, any property (whether real, personal or mixed) by such Person as lessee
that has been or should be accounted for as a capital lease on a balance sheet of such Person
prepared in accordance with GAAP.

     “Capitalized Lease Obligations” means, at any time, with respect to any Capital Lease,
any lease entered into as part of any Sale and Leaseback Transaction of any Person or any synthetic
lease, the amount of all obligations of such Person that is (or that would be, if such synthetic
lease or other lease were accounted for as a Capital Lease) capitalized on a balance sheet of such
Person prepared in accordance with GAAP.

     “Cash Collateral Account” means a deposit account or securities account in the name of
the Borrower and under the sole control (as defined in the applicable UCC) of the Administrative

3

 

Agent and (a) in the case of a deposit account, from which the Borrower may not make
withdrawals except as permitted by the Administrative Agent and (b) in the case of a securities
account, with respect to which the Administrative Agent shall be the entitlement holder and the
only Person authorized to give entitlement orders with respect thereto.

     “Cash Equivalents” means (a) any readily-marketable securities (i) issued by, or
directly, unconditionally and fully guaranteed or insured by the United States federal government
or (ii) issued by any agency of the United States federal government the obligations of which are
fully backed by the full faith and credit of the United States federal government, (b) any
readily-marketable direct obligations issued by any other agency of the United States federal
government, any state of the United States or any political subdivision of any such state or any
public instrumentality thereof, in each case having a rating of at least “A-1” from S&P or at least
“P-1” from Moody’s, (c) any commercial paper rated at least “A-1” by S&P or “P-1”
by Moody’s and issued by any Person organized under the laws of any state of the United States, (d)
any Dollar-denominated time deposit, insured certificate of deposit, overnight bank deposit or
bankers’ acceptance issued or accepted by (i) any Lender or (ii) any commercial bank that is
(A) organized under the laws of the United States, any state thereof or the District of Columbia,
(B) “adequately capitalized” (as defined in the regulations of its primary federal banking
regulators) and (C) has Tier 1 capital (as defined in such regulations) in excess of $250,000,000
and (e) shares of any United States money market fund that (i) has substantially all of its assets
invested continuously in the types of investments referred to in clause (a), (b),
(c) or (d) above with maturities as set forth in the proviso below, (ii) has net assets in
excess of $500,000,000 and (iii) has obtained from either S&P or Moody’s the highest rating
obtainable for money market funds in the United States; provided, however, that the
maturities of all obligations specified in any of clauses (a), (b), (c) and
(d) above shall not exceed 365 days. For the avoidance of doubt, in no event shall auction
rate securities constitute Cash Equivalents.

     “CERCLA” means the United States Comprehensive Environmental Response, Compensation,
and Liability Act (42 U.S.C. §§ 9601 et seq.).

     “Change of Control” means the occurrence of any of the following:

     (a) any person shall become the legal or beneficial owner of, or shall have acquired, pursuant
to any Contractual Obligation or otherwise, control over the voting rights of, 30% or more of the
issued and outstanding Voting Stock of each class of Stock of Parent including, without limitation,
Voting Stock;

     (b) at any time, continuing directors shall cease for any reason other than death or
disability to constitute a majority of the members of the board of directors of Parent then in
office;

     (c) Parent shall cease to own and control legally and beneficially all of the economic and
voting rights associated with all classes of the outstanding Stock and Stock Equivalents of the
Borrower; or

     (d) other than pursuant to a transaction expressly permitted hereunder, Borrower shall cease
to own and control legally and beneficially all of the economic and voting rights associated

4

 

with all classes of the outstanding Stock and Stock Equivalents of each of its Subsidiaries,
including, without limitation, Merger Sub and, at any time following consummation of the
Acquisition, the Acquired Company; or

     (e) at any time following consummation of the Acquisition, the Acquired Company shall, other
than pursuant to a transaction expressly permitted hereunder, cease to own and control legally and
beneficially all of the economic and voting rights associated with all classes of the outstanding
Stock and Stock Equivalents of each of its Subsidiaries;

     For purpose of this definition, the following terms shall have the following meanings:
(x) “person” means any “person” as such term is used in the United States Securities Exchange Act
of 1934, as amended, including any partnership, limited partnership, syndicate or group of persons
that is deemed to be a “person” for purposes of Sections 13(d) and 14(d)(2) of such Securities
Exchange Act, (y) “beneficial owner” means any “beneficial owner” under and as defined in Rules
13d-3 and 13d-5 of the United States Securities and Exchange Commission under such Securities
Exchange Act; provided, however, that any person shall be deemed to be the beneficial owner of all
Securities that such person has the right to acquire, whether such right is exercisable immediately
or with the passage of time and (z) “continuing director” means, at any date of determination, each
individual member of the board of directors of Parent who (i) has been a member of such board in
the period of twelve successive calendar months last ended prior to such date or (ii) whose
nomination for election by the stockholders of Parent was approved by a vote of at least two thirds
of the directors who were continuing directors at the time of such nomination.

     “Closing Date” means the first date on which any Loan is made or any Letter of Credit
is issued.

     “Code” means the U.S. Internal Revenue Code of 1986.

     “Collateral” means all property and interests in property and proceeds thereof now
owned or hereafter acquired by any Loan Party in or upon which a Lien is granted or purported to be
granted pursuant to any Loan Document. Collateral shall exclude Excluded Assets.

     “Commitment” means, with respect to any Lender, such Lender’s Revolving Credit
Commitment and Term Loan Commitment.

     “Compliance Certificate” means a certificate substantially in the form of
Exhibit G.

     “Consideration” means (i) $7.70 in cash and (ii) 0.217 of a validly issued, fully paid
and nonassessable common share of Parent.

     “Consolidated” means, with respect to any Person, the accounts of such Person and its
Subsidiaries consolidated in accordance with GAAP.

     “Consolidated Cash Interest Expense” means, with respect to any Person for any period,
the Consolidated Interest Expense of such Person for such period less the sum of, in each
case to the extent included in the definition of Consolidated Interest Expense, (a) the amortized
amount of debt discount and debt issuance costs, (b) charges relating to write-ups or write-downs
in the

5

 

book or carrying value of existing Consolidated Total Debt, (c) interest payable in evidences
of Indebtedness or by addition to the principal of the related Indebtedness and (d) other non-cash
interest.

     “Consolidated EBITDA” means, with respect to any Person for any period, (a) the
Consolidated Net Income of such Person for such period plus (b) the sum of, in each case to
the extent included in the calculation of such Consolidated Net Income but without duplication,
(i) any provision for United States federal income taxes or other taxes measured by net income,
(ii) Consolidated Interest Expense, amortization of debt discount and commissions and other fees
and charges associated with Indebtedness (including, without limitation, amortization and expenses
related to the consummation of the initial Borrowings and Issuance of Letters of Credit on the
Closing Date and the Related Transactions and the payment of all fees, costs and expenses
associated with the foregoing), (iii) any loss from extraordinary items, (iv) any depreciation,
depletion and amortization expense, (v) any aggregate net loss on the Sale of property (other than
accounts (as defined under the applicable UCC) and inventory) outside the ordinary course of
business and (vi) any other non-cash expenditure, charge or loss for such period (other than any
non-cash expenditure, charge or loss relating to write-offs, write-downs or reserves with respect
to accounts and inventory), including the amount of any compensation deduction as the result of any
grant of Stock or Stock Equivalents to employees, officers, directors or consultants and
minus (c) the sum of, in each case to the extent included in the calculation of such
Consolidated Net Income and without duplication, (i) any credit for United States federal income
taxes or other taxes measured by net income, (ii) any interest income, (iii) any gain from
extraordinary items and any other non-recurring gain, (iv) any aggregate net gain from the Sale of
property (other than accounts (as defined in the applicable UCC) and inventory) out of the ordinary
course of business by such Person, (v) any other non-cash gain, including any reversal of a charge
referred to in clause (b)(vi) above by reason of a decrease in the value of any Stock or
Stock Equivalent, and (vi) any other cash payment in respect of expenditures, charges and losses
that have been added to Consolidated EBITDA of such Person pursuant to clause (b)(vi) above
in any prior period.

     “Consolidated Fixed Charge Coverage Ratio” means, with respect to any Person for any
period, the ratio of (a) Consolidated EBITDA of such Person for such period minus Capital
Expenditures of such Person for such period minus the total liability for United States
federal income taxes and other taxes measured by net income actually payable by such Person in
respect of such period to (b) the Consolidated Fixed Charges of such Person for such period.

     “Consolidated Fixed Charges” means, with respect to any Person for any period, the
sum, determined on a Consolidated basis, of (a) the Consolidated Cash Interest Expense of such
Person and its Subsidiaries for such period, (b) the principal amount of Consolidated Total Debt of
such Person and its Subsidiaries having a scheduled due date during such period, (c) all cash
dividends payable by such Person and its Subsidiaries on Stock in respect of such period to Persons
other than such Person and its Subsidiaries and (d) all commitment fees and other costs, fees and
expenses payable by such Person and its Subsidiaries during such period in order to effect, or
because of, the incurrence of any Indebtedness.

     “Consolidated Interest Expense” means, for any Person for any period, (a) Consolidated
total interest expense of such Person and its Subsidiaries for such period and including, in any

6

 

event, (i) interest capitalized during such period and net costs under Interest Rate Contracts
for such period and (ii) all fees, charges, commissions, discounts and other similar obligations
(other than reimbursement obligations) with respect to letters of credit, bank guarantees, banker’s
acceptances, surety bonds and performance bonds (whether or not matured) payable by such Person and
its Subsidiaries during such period minus (b) the sum of (i) Consolidated net gains of such
Person and its Subsidiaries under Interest Rate Contracts for such period and (ii) Consolidated
interest income of such Person and its Subsidiaries for such period.

     “Consolidated Leverage Ratio” means, with respect to any Person as of any date, the
ratio of (a) Consolidated Total Debt of such Person outstanding as of such date to (b) Consolidated
EBITDA for such Person for the last period of four consecutive Fiscal Quarters ending on or before
such date.

     “Consolidated Net Income” means, with respect to any Person, for any period, the
Consolidated net income (or loss) of such Person and its Subsidiaries for such period;
provided, however, that the following shall be excluded: (a) the net income of any
other Person in which such Person or one of its Subsidiaries has a joint interest with a
third-party (which interest does not cause the net income of such other Person to be Consolidated
into the net income of such Person), except to the extent of the amount of dividends or
distributions paid to such Person or Subsidiary, (b) the net income of any Subsidiary of such
Person that is, on the last day of such period, subject to any restriction or limitation on the
payment of dividends or the making of other distributions, to the extent of such restriction or
limitation and (c) the net income of any other Person arising prior to such other Person becoming a
Subsidiary of such Person or merging or consolidating into such Person or its Subsidiaries.

     “Consolidated Total Debt” of any Person means all Indebtedness of a type described in
clause (a), (b), (c)(i), (d) or (f) of the definition
thereof and all Guaranty Obligations with respect to any such Indebtedness, in each case of such
Person and its Subsidiaries on a Consolidated basis.

     “Constituent Documents” means, with respect to any Person, collectively and, in each
case, together with any modification of any term thereof, (a) the articles of incorporation,
certificate of incorporation, constitution or certificate of formation of such Person, (b) the
bylaws, operating agreement or joint venture agreement of such Person, (c) any other constitutive,
organizational or governing document of such Person, whether or not equivalent, and (d) any other
document setting forth the manner of election or duties of the directors, officers or managing
members of such Person or the designation, amount or relative rights, limitations and preferences
of any Stock of such Person.

     “Contractual Obligation” means, with respect to any Person, any provision of any
Security issued by such Person or of any document or undertaking (other than a Loan Document) to
which such Person is a party or by which it or any of its property is bound or to which any of its
property is subject.

     “Control Agreement” means, with respect to any deposit account, any securities
account, commodity account, securities entitlement or commodity contract, an agreement, in form and
substance reasonably satisfactory to the Administrative Agent, among the Administrative Agent,

7

 

the financial institution or other Person at which such account is maintained or with which
such entitlement or contract is carried and the Loan Party maintaining such account, effective to
grant “control” (as defined under the applicable UCC) over such account to the Administrative
Agent.

     “Controlled Deposit Account” means each deposit account (including all funds on
deposit therein) that is the subject of an effective Control Agreement and that is maintained by
any Loan Party with a financial institution reasonably acceptable to the Administrative Agent.

     “Controlled Securities Account” means each securities account or commodity account
(including all financial assets held therein and all certificates and instruments, if any,
representing or evidencing such financial assets) that is the subject of an effective Control
Agreement and that is maintained by any Loan Party with a securities intermediary or commodity
intermediary reasonably acceptable to the Administrative Agent.

     “Convertible Preferred Stock” means the Acquired Company’s Series A 7% convertible
preferred stock, par value $0.10 per share.

     “Copyrights” means all rights, title and interests (and all related IP Ancillary
Rights) arising under any Requirement of Law in or relating to copyrights and all mask work,
database and design rights, whether or not registered or published, all registrations and
recordations thereof and all applications in connection therewith.

     “Corporate Chart” means a document in form reasonably acceptable to the Administrative
Agent and setting forth, as of a date set forth therein, for each Person that is a Loan Party, that
is subject to Section 7.10 or that is a Subsidiary or joint venture of any of them, (a) the
full legal name of such Person, (b) the jurisdiction of organization and any organizational number
and tax identification number of such Person, (c) the location of such Person’s chief executive
office (or, if applicable, sole place of business) and (d) the number of shares of each class of
Stock of such Person (other than Parent) authorized, the number outstanding and the number and
percentage of such outstanding shares for each such class owned, directly or indirectly, by any
Loan Party or any Subsidiary of any of them.

     “CRA” means the Canada Revenue Authority and any successor thereto.

     “Customary Permitted Liens” means, with respect to any Person, any of the following:

     (a) Liens (i) with respect to the payment of taxes, assessments or other governmental charges
or (ii) of suppliers, carriers, materialmen, warehousemen, workmen, repairmen or mechanics and
other similar Liens, in each case imposed by law or arising in the ordinary course of business,
and, for each of the Liens in clauses (i) and (ii) above for amounts that are (A)
not yet due or that are being contested in good faith by appropriate proceedings diligently
conducted and with respect to which adequate reserves or other appropriate provisions are
maintained on the books of such Person in accordance with GAAP or (B) not individually or in the
aggregate in excess of $500,000;

     (b) Liens of a collection bank on items in the course of collection arising under Section
4-208 of the UCC as in effect in the State of New York or any similar section under any applicable
UCC or any similar Requirement of Law of any foreign jurisdiction;

8

 

     (c) pledges or cash deposits made in the ordinary course of business (i) in connection with
workers’ compensation, unemployment insurance or other types of social security benefits (other
than any Lien imposed by ERISA), (ii) to secure the performance of bids, tenders, leases (other
than Capital Leases), government contracts, sales or other trade contracts (other than for the
repayment of borrowed money) or (iii) made in lieu of, or to secure the performance of, surety,
customs, reclamation or performance bonds and other obligations of a similar nature (in each case
not related to judgments or litigation);

     (d) judgment liens (other than for the payment of taxes, assessments or other governmental
charges) securing judgments and other proceedings not constituting an Event of Default under
Section 9.1(f) and pledges or cash deposits made in lieu of, or to secure the performance
of, judgment or appeal bonds in respect of such judgments and proceedings;

     (e) Liens arising by reason of zoning restrictions, easements, licenses, reservations,
restrictions, covenants, rights-of-way, encroachments, minor defects or irregularities in title
(including leasehold title) and other similar encumbrances on the use of real property that do not,
in the aggregate, materially (i) impair the value or marketability of such real property or (ii)
interfere with the ordinary conduct of the business conducted and proposed to be conducted at such
real property;

     (f) Liens of landlords and mortgagees of landlords (i) arising by statute or under any lease
or related Contractual Obligation entered into in the ordinary course of business, (ii) on fixtures
and movable tangible property located on the real property leased or subleased from such landlord,
(iii) for amounts not yet due or that are being contested in good faith by appropriate proceedings
diligently conducted and (iv) for which adequate reserves or other appropriate provisions are
maintained on the books of such Person in accordance with GAAP;

     (g) the title and interest of a lessor or sublessor in and to personal property leased or
subleased (other than through a Capital Lease), in each case extending only to such personal
property;

     (h) Liens solely on any cash earnest money deposits in connection with any letter of intent or
purchase agreement permitted hereunder;

     (i) purported Liens evidenced by the filing of precautionary UCC financing statements or
similar statements in any foreign jurisdictions relating solely to operating leases of personal
property entered into in the ordinary course of business; and

     (j) Liens in favor of customs and revenue authorities arising as a matter of law to secure
payment of customs duties in connection with the importation of goods.

     “Default” means any Event of Default and any event that, with the passing of time or
the giving of notice or both, would become an Event of Default.

     “Disclosure Documents” means, collectively, (a) all confidential information memoranda
and related materials prepared in connection with the syndication of the Facilities and (b) all
other documents filed by any Group Member with the United States Securities and Exchange
Commission.

9

 

     “Dollars” and the sign “$” each mean the lawful money of the United States of
America.

     “Domestic Person” means any “United States person” under and as defined in
Section 770l(a)(30) of the Code.

     “E-Fax” means any system used to receive or transmit faxes electronically.

     “Electronic Transmission” means each document, instruction, authorization, file,
information and any other communication transmitted, posted or otherwise made or communicated by
e-mail or E-Fax, or otherwise to or from an E-System or other equivalent service.

     “Environmental Laws” means all Requirements of Law and Permits imposing liability or
standards of conduct for or relating to the regulation and protection of human health, safety, the
environment and natural resources, including CERCLA, the SWDA, the Hazardous Materials
Transportation Act (49 U.S.C. §§ 5101 et seq.), the Federal Insecticide, Fungicide, and Rodenticide
Act (7 U.S.C. §§ 136 et seq.), the Toxic Substances Control Act (15 U.S.C. §§ 2601 et seq.), the
Clean Air Act (42 U.S.C. §§ 7401 et seq.), the Federal Water Pollution Control Act (33 U.S.C. §§
1251 et seq.), the Occupational Safety and Health Act (29 U.S.C. §§ 651 et seq.), the Safe Drinking
Water Act (42 U.S.C. §§ 300(f) et seq.) and the following Canadian federal statutes: Canadian
Environmental Protection Act, 1999, Fisheries Act, Transportation of Dangerous Goods Act, 1992, all
regulations promulgated under any of the foregoing, all analogous Requirements of Law and Permits
and any environmental transfer of ownership notification or approval statutes, including the
Industrial Site Recovery Act (N.J. Stat. Ann. §§ 13:1K-6 et seq.).

     “Environmental Liabilities” means all Liabilities (including costs of Remedial
Actions, natural resource damages and costs and expenses of investigation and feasibility studies)
that may be imposed on, incurred by or asserted against any Group Member as a result of, or related
to, any claim, suit, action, investigation, proceeding or demand by any Person, whether based in
contract, tort, implied or express warranty, strict liability, criminal or civil statute or common
law or otherwise, arising under any Environmental Law or in connection with any environmental,
health or safety condition or with any Release and resulting from the ownership, lease, sublease or
other operation or occupation of property by any Group Member, whether on, prior or after the date
hereof.

     “ERISA” means the United States Employee Retirement Income Security Act of 1974.

     “ERISA Affiliate” means, collectively, any Group Member, and any Person under common
control, or treated as a single employer, with any Group Member, within the meaning of Section
414(b), (c), (m) or (o) of the Code.

     “ERISA Event” means any of the following: (a) a reportable event described in
Section 4043(b) of ERISA (or, unless the 30-day notice requirement has been duly waived under the
applicable regulations, Section 4043(c) of ERISA) with respect to a Title IV Plan, (b) the
withdrawal of any ERISA Affiliate from a Title IV Plan subject to Section 4063 of ERISA during a
plan year in which it was a substantial employer, as defined in Section 4001(a)(2) of ERISA,
(c) the complete or partial withdrawal of any ERISA Affiliate from any Multiemployer

10

 

Plan, (d) with respect to any Multiemployer Plan, the filing of a notice of reorganization,
insolvency or termination (or treatment of a plan amendment as termination) under Section 4041A of
ERISA, (e) the filing of a notice of intent to terminate a Title IV Plan (or treatment of a plan
amendment as termination) in a distress termination under Section 4041(c) of ERISA, (f) the
institution of proceedings to terminate a Title IV Plan or Multiemployer Plan by the PBGC, (g) the
failure to make any required contribution to any Title IV Plan or Multiemployer Plan when due, (h)
the imposition of a lien under Section 412 of the Code or Section 302 or 4068 of ERISA on any
property (or rights to property, whether real or personal) of any ERISA Affiliate, (i) the failure
of a Benefit Plan or any trust thereunder intended to qualify for tax exempt status under Section
401 or 501 of the Code or other Requirements of Law to qualify thereunder and (j) any other event
or condition that might reasonably be expected to constitute grounds under Section 4042 of ERISA
for the termination of, or the appointment of a trustee to administer, any Title IV Plan or
Multiemployer Plan or for the imposition of any liability upon any ERISA Affiliate under Title IV
of ERISA other than for PBGC premiums due but not delinquent.

     “E-Signature” means the process of attaching to or logically associating with an
Electronic Transmission an electronic symbol, encryption, digital signature or process (including
the name or an abbreviation of the name of the party transmitting the Electronic Transmission) with
the intent to sign, authenticate or accept such Electronic Transmission.

     “E-System” means any electronic system, including Intralinks® and ClearPar®
and any other Internet or extranet-based site, whether such electronic system is owned, operated or
hosted by the Administrative Agent, any of its Related Persons or any other Person, providing for
access to data protected by passcodes or other security system.

     “Eurodollar Base Rate” means, with respect to any Interest Period for any Eurodollar
Rate Loan, the rate determined by the Administrative Agent to be the offered rate for deposits in
Dollars for the applicable Interest Period appearing on the Reuters Screen LIBOR01 page as of
11:00 a.m. (London time) on the second full Business Day next preceding the first day of each
Interest Period. In the event that such rate does not appear on the Reuters Screen LIBOR01 page at
such time, the “Eurodollar Base Rate” shall be determined by reference to such other
comparable publicly available service for displaying the offered rate for deposit in Dollars in the
London interbank market as may be selected by the Administrative Agent and, in the absence of
availability, such other method to determine such offered rate as may be selected by the
Administrative Agent in its sole discretion.

     “Eurodollar Rate” means, with respect to any Interest Period and for any Eurodollar
Rate Loan, an interest rate per annum determined as the ratio of (a) the Eurodollar Base Rate with
respect to such Interest Period for such Eurodollar Rate Loan to (b) the difference between the
number one and the Eurodollar Reserve Requirements with respect to such Interest Period and for
such Eurodollar Rate Loan.

     “Eurodollar Rate Loan” means any Loan that bears interest based on the Eurodollar
Rate.

     “Eurodollar Reserve Requirements” means, with respect to any Interest Period and for
any Eurodollar Rate Loan, a rate per annum equal to the aggregate, without duplication, of the
maximum rates (expressed as a decimal number) of reserve requirements in effect 2 Business

11

 

Days prior to the first day of such Interest Period (including basic, supplemental, marginal
and emergency reserves) under any regulations of the Federal Reserve Board or other Governmental
Authority having jurisdiction with respect thereto dealing with reserve requirements prescribed for
eurocurrency funding (currently referred to as “eurocurrency liabilities” in Regulation D of the
Federal Reserve Board) maintained by a member bank of the United States Federal Reserve System.

     “Event of Default” has the meaning specified in Section 9.1.

     “Exchange Offer” means the exchange offer by Merger Sub to acquire any and all of the
outstanding shares of common stock of Acquired Company in exchange for $7.70 in cash and 0.217 of a
common share of Parent common stock.

     “Excluded Foreign Subsidiary” means any Subsidiary that is not a Domestic Person and
in respect of which any of (a) the pledge of all of the Stock of such Subsidiary as Collateral for
any Obligation of the Borrower, (b) the grant by such Subsidiary of a Lien on any of its property
as Collateral for any Obligation of the Borrower or (c) such Subsidiary incurring Guaranty
Obligations with respect to any Obligation of Parent, the Borrower or any Domestic Person would, in
the good faith judgment of the Borrower, result in materially adverse tax consequences to the Loan
Parties and their Subsidiaries, taken as a whole; provided, however, that (x) the
Administrative Agent and the Borrower may agree that, despite the foregoing, any such Subsidiary
shall not be an “Excluded Foreign Subsidiary” and (y) no such Subsidiary shall be an
“Excluded Foreign Subsidiary” if, with substantially similar tax consequences, such
Subsidiary has entered into any Guaranty Obligations with respect to, such Subsidiary has granted a
security interest in any of its property to secure, or more than 66% of the Voting Stock of such
Subsidiary was pledged to secure, directly or indirectly, any Indebtedness (other than the
Obligations) of any Loan Party.

     “Excluded Assets” means (i) any fee owned real property with a value of less than
$1,000,000 and any leasehold interests in real property and (ii) Excluded Property (as defined in
the Guaranty and Security Agreement and Canadian Guaranty and Security Agreement).

     “Existing Agent” means JPMorgan Chase Bank, N.A., in its capacity as administrative
agent under the Existing Credit Agreement.

     “Existing Credit Agreement” means that certain Credit Agreement, dated as of January
25, 2005, among the Acquired Company, the institutions party thereto as lenders and issuers and the
Existing Agent.

     “Facilities” means (a) the Term Loan Facility and (b) the Revolving Credit Facility.

     “Federal Funds Rate” means, for any period, a fluctuating interest rate per annum
equal for each day during such period to the weighted average of the rates on overnight federal
funds transactions with members of the Federal Reserve System arranged by federal funds brokers, as
determined by the Administrative Agent in its sole discretion.

     “Federal Reserve Board” means the Board of Governors of the United States Federal
Reserve System and any successor thereto.

12

 

     “Fee Letter” means the letter agreement, dated as of February 25, 2008, addressed to
the Borrower from the Administrative Agent and accepted by the Borrower, with respect to certain
fees to be paid from time to time to the Administrative Agent and its Related Persons.

     “Financial Statement” means each financial statement delivered pursuant to Section 4.4
or 6.1.

     “Fiscal Quarter” means each 3 fiscal month period ending on March 31, June 30,
September 30 or December 31.

     “Fiscal Year” means the twelve-month period ending on December 31.

     “GAAP” means generally accepted accounting principles in the United States of America,
as in effect from time to time, set forth in the opinions and pronouncements of the Accounting
Principles Board and the American Institute of Certified Public Accountants, in the statements and
pronouncements of the Financial Accounting Standards Board and in such other statements by such
other entity as may be in general use by significant segments of the accounting profession that are
applicable to the circumstances as of the date of determination. Subject to Section 1.3,
all references to “GAAP” shall be to GAAP applied consistently with the principles used in
the preparation of the Financial Statements described in Section 4.4(a).

     “Governmental Authority” means any nation, sovereign or government, any state or other
political subdivision thereof, any agency, authority or instrumentality thereof and any entity or
authority exercising executive, legislative, taxing, judicial, regulatory or administrative
functions of or pertaining to government, including any central bank, stock exchange, regulatory
body, arbitrator, public sector entity, supra-national entity (including the European Union and the
European Central Bank) and any self-regulatory organization (including the National Association of
Insurance Commissioners).

     “Group Members” means, collectively, the Borrower, its Subsidiaries, Parent and the
New Canadian Subsidiary.

     “Group Members’ Accountants” means KPMG LLP or other nationally-recognized independent
registered certified public accountants acceptable to the Administrative Agent.

     “Guarantor” means Parent, Merger Sub and, after giving effect to the Acquisition, the
Acquired Company and each of its Material Domestic Subsidiaries, each Wholly Owned Subsidiary of
the Borrower listed on Schedule 4.3 that is not an Excluded Foreign Subsidiary and each
other Person that enters into any Guaranty Obligation with respect to any Obligation of any Loan
Party.

     “Guaranty and Security Agreement” means a guaranty and security agreement, in
substantially the form of Exhibit H, among the Administrative Agent, the Borrower and other
Guarantors, other than Parent, from time to time party thereto.

     “Guaranty Obligation” means, as applied to any Person, any direct or indirect
liability, contingent or otherwise, of such Person for any Indebtedness, lease, dividend or other
obligation (the “primary obligation”) of another Person (the “primary obligor”), if
the purpose or intent of

13

 

such Person in incurring such liability, or the economic effect thereof, is to guarantee such
primary obligation or provide support, assurance or comfort to the holder of such primary
obligation or to protect or indemnify such holder against loss with respect to such primary
obligation, including (a) the direct or indirect guaranty, endorsement (other than for collection
or deposit in the ordinary course of business), co-making, discounting with recourse or sale with
recourse by such Person of any primary obligation, (b) the incurrence of reimbursement obligations
with respect to any letter of credit or bank guarantee in support of any primary obligation, (c)
the existence of any Lien, or any right, contingent or otherwise, to receive a Lien, on the
property of such Person securing any part of any primary obligation and (d) any liability of such
Person for a primary obligation through any Contractual Obligation (contingent or otherwise) or
other arrangement (i) to purchase, repurchase or otherwise acquire such primary obligation or any
security therefor or to provide funds for the payment or discharge of such primary obligation
(whether in the form of a loan, advance, stock purchase, capital contribution or otherwise), (ii)
to maintain the solvency, working capital, equity capital or any balance sheet item, level of
income or cash flow, liquidity or financial condition of any primary obligor, (iii) to make
take-or-pay or similar payments, if required, regardless of non-performance by any other party to
any Contractual Obligation, (iv) to purchase, sell or lease (as lessor or lessee) any property, or
to purchase or sell services, primarily for the purpose of enabling the primary obligor to satisfy
such primary obligation or to protect the holder of such primary obligation against loss or (v) to
supply funds to or in any other manner invest in, such primary obligor (including to pay for
property or services irrespective of whether such property is received or such services are
rendered); provided, however, that “Guaranty Obligations” shall not include
(x) endorsements for collection or deposit in the ordinary course of business and (y) product
warranties given in the ordinary course of business. The outstanding amount of any Guaranty
Obligation shall equal the outstanding amount of the primary obligation so guaranteed or otherwise
supported or, if lower, the stated maximum amount for which such Person may be liable under such
Guaranty Obligation.

     “Hazardous Material” means any substance, material or waste that is classified,
regulated or otherwise characterized under any Environmental Law as hazardous, toxic, a contaminant
or a pollutant or by other words of similar meaning or regulatory effect, including petroleum or
any fraction thereof, asbestos, polychlorinated biphenyls and radioactive substances.

     “Hedging Agreement” means any Interest Rate Contract, foreign exchange, swap, option
or forward contract, spot, cap, floor or collar transaction, any other derivative instrument and
any other similar speculative transaction and any other similar agreement or arrangement designed
to alter the risks of any Person arising from fluctuations in any underlying variable.

     “Indebtedness” of any Person means, without duplication, any of the following, whether
or not matured: (a) all indebtedness for borrowed money, (b) all obligations evidenced by notes,
bonds, debentures or similar instruments, (c) all reimbursement and all obligations with respect to
(i) letters of credit, bank guarantees or bankers’ acceptances or (ii) surety, customs, reclamation
or performance bonds (in each case not related to judgments or litigation) other than those entered
into in the ordinary course of business, (d) all obligations to pay the deferred purchase price of
property or services, other than trade payables incurred in the ordinary course of business, (e)
all obligations created or arising under any conditional sale or other title retention agreement,
regardless of whether the rights and remedies of the seller or lender under such

14

 

agreement in the event of default are limited to repossession or sale of such property, (f)
all Capitalized Lease Obligations, (g) all obligations, whether or not contingent, to purchase,
redeem, retire, defease or otherwise acquire for value any of its own Stock or Stock Equivalents
(or any Stock or Stock Equivalent of a direct or indirect parent entity thereof) prior to the date
that is 180 days after the Scheduled Maturity Date, valued at, in the case of redeemable preferred
Stock, the greater of the voluntary liquidation preference and the involuntary liquidation
preference of such Stock plus accrued and unpaid dividends, (h) all payments that would be required
to be made in respect of any Hedging Agreement in the event of a termination (including an early
termination) on the date of determination and (i) all Guaranty Obligations for obligations of any
other Person constituting Indebtedness of such other Person; provided, however,
that the items in each of clauses (a) through (i) above shall constitute
“Indebtedness” of such Person solely to the extent, directly or indirectly, (x) such Person
is liable for any part of any such item, (y) any such item is secured by a Lien on such Person’s
property or (z) any other Person has a right, contingent or otherwise, to cause such Person to
become liable for any part of any such item or to grant such a Lien. In the event any of the
foregoing Indebtedness is limited to recourse against a particular asset or assets of such Person,
the amount of the corresponding Indebtedness shall be equal to the lesser of the amount of such
Indebtedness and the fair market value of such asset or assets.

     “Indemnified Matter” has the meaning specified in Section 11.4.

     “Indemnitee” has the meaning specified in Section 11.4.

     “Initial Projections” means those financial projections, dated February 11, 2008,
covering the Fiscal Years ending in 2008 through 2014 and delivered to the Administrative Agent by
the Borrower prior to the date hereof.

     “Intellectual Property” means all rights, title and interests in or relating to
intellectual property and industrial property arising under any Requirement of Law and all IP
Ancillary Rights relating thereto, including all Copyrights, Patents, Trademarks, Internet Domain
Names, Trade Secrets and IP Licenses.

     “Interest Period” means, with respect to any Eurodollar Rate Loan, the period
commencing on the date such Eurodollar Rate Loan is made or converted to a Eurodollar Rate Loan or,
if such loan is continued, on the last day of the immediately preceding Interest Period therefor
and, in each case, ending 1, 2, 3 or 6 months thereafter, as selected by the Borrower pursuant
hereto; provided, however, that (a) if any Interest Period would otherwise end on a
day that is not a Business Day, such Interest Period shall be extended to the next succeeding
Business Day, unless the result of such extension would be to extend such Interest Period into
another such Business Day falls in the next calendar month, in which case such Interest Period
shall end on the immediately preceding Business Day, (b) any Interest Period that begins on the
last Business Day of a calendar month (or on a day for which there is no numerically corresponding
day in the calendar month at the end of such Interest Period) shall end on the last Business Day of
a calendar month, (c) the Borrower may not select any Interest Period (i) in the case of Revolving
Loans, ending after the Scheduled Revolving Credit Termination Date and (ii) in the case of Term
Loans, ending after the Term Loan Maturity Date, (d) the Borrower may not select

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any Interest Period in respect of Loans having an aggregate principal amount of less than
$5,000,000 and (e) there shall be outstanding at any one time no more than 10 Interest Periods.

     “Interest Rate Contracts” means all interest rate swap agreements, interest rate cap
agreements, interest rate collar agreements and interest rate insurance.

     “Internet Domain Names” means all rights, title and interests (and all related IP
Ancillary Rights) arising under any Requirement of Law in or relating to Internet domain names.

     “Investment” means, with respect to any Person, directly or indirectly, (a) to own,
purchase or otherwise acquire, in each case whether beneficially or otherwise, any investment in,
including any interest in, any Security of any other Person (other than any evidence of any
Obligation), (b) to purchase or otherwise acquire, whether in one transaction or in a series of
transactions, all or a significant part of the property of any other Person or a business conducted
by any other Person or all or substantially all of the assets constituting the business of a
division, branch, brand or other unit operation of any other Person, (c) to incur, or to remain
liable under, any Guaranty Obligation for Indebtedness of any other Person, to assume the
Indebtedness of any other Person or to make, hold, purchase or otherwise acquire, in each case
directly or indirectly, any deposit, loan, advance, commitment to lend or advance, or other
extension of credit (including by deferring or extending the date of, in each case outside the
ordinary course of business, the payment of the purchase price for Sales of property or services to
any other Person, to the extent such payment obligation constitutes Indebtedness of such other
Person), excluding deposits with financial institutions available for withdrawal on demand, prepaid
expenses, accounts receivable and similar items created in the ordinary course of business or (d)
to make, directly or indirectly, any contribution to the capital of any other Person.

     “IP Ancillary Rights” means, with respect to any other Intellectual Property, as
applicable, all foreign counterparts to, and all divisionals, reversions, continuations,
continuations-in-part, reissues, reexaminations, renewals and extensions of, such Intellectual
Property and all income, royalties, proceeds and Liabilities at any time due or payable or asserted
under or with respect to any of the foregoing or otherwise with respect to such Intellectual
Property, including all rights to sue or recover at law or in equity for any past, present or
future infringement, misappropriation, dilution, violation or other impairment thereof, and, in
each case, all rights to obtain any other IP Ancillary Right.

     “IP License” means all Contractual Obligations (and all related IP Ancillary Rights),
whether written or oral, granting any right title and interest in or relating to any Intellectual
Property.

     “IRS” means the Internal Revenue Service of the United States and any successor
thereto.

     “Issue” means, with respect to any Letter of Credit, to issue, extend the expiration
date of, renew (including by failure to object to any automatic renewal on the last day such
objection is permitted), increase the face amount of, or reduce or eliminate any scheduled decrease
in the face amount of, such Letter of Credit, or to cause any Person to do any of the foregoing.
The terms “Issued” and “Issuance” have correlative meanings.

     “ITA” means the Income Tax Act (Canada).

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     “L/C Cash Collateral Account” means any Cash Collateral Account (a) specifically
designated as such by the Borrower in a notice to the Administrative Agent and (b) from and after
the effectiveness of such notice, not containing any funds other than those required under the Loan
Documents to be placed therein.

     “L/C Issuer” means (a) GE Capital or any of its Affiliates and (b) each Person that
hereafter becomes an L/C Issuer with the approval of, and pursuant to an agreement with and in form
and substance satisfactory to, the Administrative Agent and the Borrower, in each case in their
capacity as L/C Issuers hereunder and together with their successors.

     “L/C Obligations” means, for any Letter of Credit at any time, the sum of (a) the
L/C Reimbursement Obligations at such time for such Letter of Credit and (b) the aggregate maximum
undrawn face amount of such Letter of Credit outstanding at such time.

     “L/C Reimbursement Agreement” has the meaning specified in Section 2.4(a).

     “L/C Reimbursement Date” has the meaning specified in Section 2.4(e).

     “L/C Reimbursement Obligation” means, for any Letter of Credit, the obligation of the
Borrower to the L/C Issuer thereof, as and when matured, to pay all amounts drawn under such Letter
of Credit.

     “L/C Request” has the meaning specified in Section 2.4(b).

     “L/C Sublimit” means $5,000,000.

     “Lender” means, collectively, the Swingline Lender and any other financial institution
or other Person that (a) is listed on the signature pages hereof as a “Lender” or (b) from
time to time becomes a party hereto by execution of an Assignment, in each case together with its
successors and in each case excluding any such financial institution or other Person that has
ceased being a Lender pursuant to an Assignment or otherwise.

     “Letter of Credit” means any letter of credit Issued pursuant to Section 2.4.

     “Liabilities” means all claims, actions, suits, judgments, damages, losses, liability,
obligations, responsibilities, fines, penalties, sanctions, costs, fees, taxes, commissions,
charges, disbursements and expenses, in each case of any kind or nature (including interest accrued
thereon or as a result thereto and fees, charges and disbursements of financial, legal and other
advisors and consultants), whether joint or several, whether or not indirect, contingent,
consequential, actual, punitive, treble or otherwise.

     “Lien” means any mortgage, deed of trust, pledge, hypothecation, assignment, charge,
deposit arrangement, encumbrance, easement, lien (statutory or other), security interest or other
security arrangement and any other preference, priority or preferential arrangement of any kind or
nature whatsoever, including any conditional sale contract or other title retention agreement, the
interest of a lessor under a Capital Lease and any synthetic or other financing lease having
substantially the same economic effect as any of the foregoing.

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     “Loan” means any loan made or deemed made by any Lender hereunder.

     “Loan Documents” means, collectively, this Agreement, any Notes, the Guaranty and
Security Agreement, the Canadian Guaranty and Security Agreement, the Mortgages, the Control
Agreements, the Fee Letter, the L/C Reimbursement Agreements, the Secured Hedging Agreements and,
when executed, each document executed by a Loan Party and delivered to the Administrative Agent,
any Lender or any L/C Issuer in connection with or pursuant to any of the foregoing or the
Obligations, together with any modification of any term, or any waiver with respect to, any of the
foregoing.

     “Loan Party” means the Borrower and each Guarantor.

     “Material Adverse Effect” means an effect that results in or causes, or could
reasonably be expected to result in or cause, a material adverse change in any of (a) the financial
condition, business, performance, operations or property of the Group Members, taken as a whole,
(b) the ability of any Loan Party to perform its obligations under any Loan Document and (c) the
validity or enforceability of any Loan Document or the rights and remedies of the Administrative
Agent, the Lenders and the other Secured Parties under any Loan Document.

     “Material Domestic Subsidiary” means each domestic subsidiary which is a Wholly Owned
Subsidiary and which has assets with a value in excess of $250,000 or annual EBITDA in excess of
$250,000.

     “Material Environmental Liabilities” means Environmental Liabilities exceeding
$500,000 in the aggregate.

     “Merger Sub” means Comet Merger Corporation, a Delaware corporation.

     “Moody’s” means Moody’s Investors Service, Inc.

     “Mortgage” means any mortgage, deed of trust or other document executed or required
herein to be executed by any Loan Party and granting a security interest over real property in
favor of the Administrative Agent as security for the Obligations.

     “Mortgage Supporting Documents” means, with respect to any Mortgage for a parcel of
real property, each document (including title policies or marked-up unconditional insurance binders
(in each case, together with copies of all documents referred to therein), maps, ALTA (or TLTA, if
applicable) as-built surveys (in form and as to date that is sufficiently acceptable to the title
insurer issuing title insurance to the Administrative Agent for such title insurer to deliver
endorsements to such title insurance as reasonably requested by the Administrative Agent),
environmental assessments and reports and evidence regarding recording and payment of fees,
insurance premium and taxes) that the Administrative Agent may reasonably request, to create,
register, perfect, maintain, evidence the existence, substance, form or validity of or enforce a
valid lien on such parcel of real property in favor of the Administrative Agent for the benefit of
the Secured Parties, subject only to such Liens as the Administrative Agent may reasonably approve.

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     “Multiemployer Plan” means any multiemployer plan, as defined in Section 400l(a)(3) of
ERISA, to which any ERISA Affiliate incurs or otherwise has any obligation or liability, contingent
or otherwise.

     “Net Cash Proceeds” means proceeds received in cash from (a) any Sale of, or Property
Loss Event with respect to, property, net of (i) the out-of-pocket cash costs, fees and expenses
paid or required to be paid in connection therewith, (ii) taxes paid or reasonably estimated to be
payable as a result thereof and (iii) any amount required to be paid or prepaid on Indebtedness
(other than the Obligations and Indebtedness owing to any Group Member) secured by the property
subject thereto or (b) any sale or issuance of Stock or incurrence of Indebtedness, in each case
net of brokers’, advisors’ and investment banking fees and other customary out-of-pocket
underwriting discounts, commissions and other out-of-pocket cash costs, fees and expenses, in each
case incurred in connection with such transaction; provided, however, that any such
proceeds received by any Subsidiary of the Borrower that is not a Wholly Owned Subsidiary of the
Borrower shall constitute “Net Cash Proceeds” only to the extent of the aggregate direct
and indirect beneficial ownership interest of the Borrower therein.

     “New Canadian Subsidiary” has the meaning specified in Section 8.16.

     “Non-Funding Lender” has the meaning specified in Section 2.2(c).

     “Non-U.S. Lender Party” means each of the Administrative Agent, each Lender, each L/C
Issuer, each SPV and each participant, in each case that is not a Domestic Person.

     “Note” means a promissory note of the Borrower, in substantially the form of
Exhibit B, payable to the order of a Lender in any Facility in a principal amount
equal to the amount of such Lender’s Commitment under such Facility (or, in the case of the Term
Loan Facility, the aggregate initial principal amount of the Term Loans).

     “Notice of Borrowing” has the meaning specified in Section 2.2.

     “Notice of Conversion or Continuation” has the meaning specified in
Section 2.10.

     “Obligations” means, with respect to any Loan Party, all amounts, obligations,
liabilities, covenants and duties of every type and description owing by such Loan Party to the
Administrative Agent, any Lender, any L/C Issuer, any other Indemnitee, any participant, any SPV or
any Secured Hedging Counterparty arising out of, under, or in connection with, any Loan Document,
whether direct or indirect (regardless of whether acquired by assignment), absolute or contingent,
due or to become due, whether liquidated or not, now existing or hereafter arising and however
acquired, and whether or not evidenced by any instrument or for the payment of money, including,
without duplication, (a) if such Loan Party is the Borrower, all Loans and L/C Obligations, (b) all
interest, whether or not accruing after the filing of any petition in bankruptcy or after the
commencement of any insolvency, reorganization or similar proceeding, and whether or not a claim
for post-filing or post-petition interest is allowed in any such proceeding, and (c) all other
fees, expenses (including fees, charges and disbursement of counsel), interest, commissions,
charges, costs, disbursements, indemnities and reimbursement of amounts paid and other sums
chargeable to such Loan Party under any Loan Document (including those payable to L/C Issuers as
described in Section 2.11).

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     “One-Step Merger” means the one step merger of Merger Sub with and into Acquired
Company with Acquired Company continuing as the surviving company and each outstanding share of
Acquired Company stock (including the Convertible Preferred Stock) being converted into the right
to receive the Consideration and each option to purchase Acquired Company common stock being
converted as described in the Acquisition Agreement.

     “Other Taxes” has the meaning specified in Section 2.17(c).

     “Patents” means all rights, title and interests (and all related IP Ancillary Rights)
arising under any Requirement of Law in or relating to letters patent and applications therefor.

     “PBGC” means the United States Pension Benefit Guaranty Corporation and any successor
thereto.

     “Permit” means, with respect to any Person, any permit, approval, authorization,
license, registration, certificate, concession, grant, franchise, variance or permission from, and
any other Contractual Obligations with, any Governmental Authority, in each case whether or not
having the force of law and applicable to or binding upon such Person or any of its property or to
which such Person or any of its property is subject.

     “Permitted Acquisition” means any Proposed Acquisition satisfying each of the
following conditions: (a) the aggregate amounts payable in connection with, and other
consideration for (in each case, including all transaction costs and all Indebtedness, liabilities
and Guaranty Obligations incurred or assumed in connection therewith or otherwise reflected in a
Consolidated balance sheet of Borrower and the Proposed Acquisition Target), such Proposed
Acquisition and all other Permitted Acquisitions consummated on or prior to the date of the
consummation of such Proposed Acquisition shall not exceed $40,000,000, (b) the Administrative
Agent shall have received reasonable advance notice of such Proposed Acquisition including a
reasonably detailed description thereof at least 20 days prior to the consummation of such Proposed
Acquisition (or such later date as may be agreed by the Administrative Agent) and on or prior to
the date of such Proposed Acquisition, the Administrative Agent shall have received copies of the
acquisition agreement and related Contractual Obligations and other documents (including financial
information and analysis, environmental assessments and reports, opinions, certificates and lien
searches) and information reasonably requested by the Administrative Agent, (c) the Proposed
Acquisition Target is a Domestic Person, and (d) as of the date of consummation of any transaction
as part of such Proposed Acquisition and after giving effect to all transactions to occur on such
date as part of such Proposed Acquisition, all conditions set forth in clauses (i) and
(ii) of Section 3.2(b) shall be satisfied or duly waived and, after giving effect
to such Permitted Acquisition, Borrower shall be in compliance with the financial covenants set
forth in Article V on a Pro Forma Basis as of the last day of the last Fiscal Quarter for
which Financial Statements have been delivered hereunder.

     “Permitted Indebtedness” means any Indebtedness of any Group Member that is not
prohibited by Section 8.1 or any other provision of any Loan Document.

     “Permitted Investment” means any Investment of any Group Member that is not prohibited
by Section 8.3 or any other provision of any Loan Document.

20

 

     “Permitted Lien” means any Lien on or with respect to the property of any Group Member
that is not prohibited by Section 8.2 or any other provision of any Loan Document.

     “Permitted Refinancing” means Indebtedness constituting a refinancing or extension of
Permitted Indebtedness that (a) has an aggregate outstanding principal amount not greater than the
aggregate principal amount of such Permitted Indebtedness outstanding at the time of such
refinancing or extension, (b) has a weighted average maturity (measured as of the date of such
refinancing or extension) and maturity no shorter than that of such Permitted Indebtedness, (c) is
not entered into as part of a Sale and Leaseback transaction, (d) is not secured by any property or
any Lien other than those securing such Permitted Indebtedness and (e) is otherwise on terms no
less favorable to the Group Members, taken as a whole, than those of such Permitted Indebtedness;
provided, however, that, notwithstanding the foregoing, (x) the terms of such
Permitted Indebtedness may be modified as part of such Permitted Refinancing if such modification
would have been permitted pursuant to Section 8.11 and (y) no Guaranty Obligation for such
Indebtedness shall constitute part of such Permitted Refinancing unless similar Guaranty
Obligations with respect to such Permitted Indebtedness existed and constituted Permitted
Indebtedness prior to such refinancing or extension.

     “Permitted Reinvestment” means, with respect to the Net Cash Proceeds of any Sale or
Property Loss Event, to acquire (or make Capital Expenditures to finance the acquisition, repair,
improvement or construction of), to the extent otherwise permitted hereunder, property useful in
the business of the Borrower or any of its Subsidiaries (including through a Permitted Acquisition)
or, if such Property Loss Event involves loss or damage to property, to repair such loss or damage.

     “Person” means any individual, partnership, corporation (including a business trust
and a public benefit corporation), joint stock company, estate, association, firm, enterprise,
trust, limited liability company, unincorporated association, joint venture and any other entity or
Governmental Authority.

     “Pro Forma Balance Sheet” has the meaning specified in Section 4.4(d).

     “Pro Forma Basis” means, with respect to any determination for any period and any Pro
Forma Transaction, that such determination shall be made by giving pro forma effect to each such
Pro Forma Transaction, as if each such Pro Forma Transaction had been consummated on the first day
of such period, based on historical results accounted for in accordance with GAAP and, to the
extent applicable, reasonable assumptions that are specified in detail in the relevant Compliance
Certificate, Financial Statement or other document provided to the Administrative Agent or any
Lender in connection herewith in accordance with Regulation S-X of the Securities Act of 1933.

     “Pro Forma Transaction” means any transaction consummated as part of the Acquisition,
any Permitted Acquisition, together with each other transaction relating thereto and consummated in
connection therewith, including any incurrence or repayment of Indebtedness.

     “Projections” means, collectively, the Initial Projections and any document delivered
pursuant to Section 6.1(f).

21

 

     “Property Loss Event” means, with respect to any property, any loss of or damage to
such property or any taking of such property or condemnation thereof.

     “Proposed Acquisition” means (a) any proposed acquisition that is consensual and
approved by the board of directors of such Proposed Acquisition Target, of all or substantially all
of the assets or Stock of any Proposed Acquisition Target by the Borrower or any Subsidiary of the
Borrower or (b) any proposed merger of any Proposed Acquisition Target with or into the Borrower or
any Subsidiary of the Borrower (and, in the case of a merger with the Borrower, with the Borrower
being the surviving corporation).

     “Proposed Acquisition Target” means any Person or any line of business, division,
branch, operating division or other unit operation of any Person.

     “Pro Rata Outstandings”, of any Lender at any time, means (a) in the case of the Term
Loan Facility, the outstanding principal amount of the Term Loans owing to such Lender and (b) in
the case of the Revolving Credit Facility, the sum of (i) the outstanding principal amount of
Revolving Loans owing to such Lender and (ii) the amount of the participation of such Lender in the
L/C Obligations outstanding with respect to all Letters of Credit.

     “Pro Rata Share” means, with respect to any Lender and any Facility or Facilities at
any time, the percentage obtained by dividing (a) the sum of the Commitments (or, if such
Commitments in any such Facility are terminated, the Pro Rata Outstandings therein) of such Lender
then in effect under such Facilities by (b) the sum of the Commitments (or, if such Commitments in
any such Facility are terminated, the Pro Rata Outstandings therein) of all Lenders then in effect
under such Facilities; provided, however, that, if there are no Commitments and no
Pro Rata Outstandings in any of such Facilities, such Lender’s Pro Rata Share in such Facilities
shall be determined based on the Pro Rata Share in such Facilities most recently in effect, after
giving effect to any subsequent assignment and any subsequent non-pro rata payments of any Lender
pursuant to Section 2.18.

     “Register” has the meaning specified in Section 2.14(b).

     “Reinvestment Prepayment Amount” means, with respect to any Net Cash Proceeds on the
Reinvestment Prepayment Date therefor, the amount of such Net Cash Proceeds less any amount
paid or required to be paid by any Group Member to make Permitted Reinvestments with such Net Cash
Proceeds prior to such Reinvestment Prepayment Date with any Person that is not an Affiliate of the
Borrower.

     “Reinvestment Prepayment Date” means, with respect to any portion of any Net Cash
Proceeds of any Sale or Property Loss Event, the earliest of (a) the 270th day after the
completion of the portion of such Sale or Property Loss Event corresponding to such Net Cash
Proceeds, (b) the date that is 5 Business Days after the date on which the Borrower shall have
notified the Administrative Agent of the Borrower’s determination not to make Permitted
Reinvestments with such Net Cash Proceeds, (c) the occurrence of any Event of Default set forth in
Section 9.1(e)(ii) and (d) 5 Business Days after the delivery of a notice by the
Administrative Agent or the Required Lenders to the Borrower during the continuance of any other
Event of Default.

22

 

     “Related Documents” means, collectively, the Acquisition Agreement and the payoff
letter with respect to the Existing Credit Agreement executed and delivered to the Administrative
Agent in connection with Section 3.1(d) and each other document executed with respect to
any of the foregoing or any Related Transaction.

     “Related Person” means, with respect to any Person, each Affiliate of such Person and
each director, officer, employee, agent, trustee, representative, attorney, accountant and each
insurance, environmental, legal, financial and other advisor (including those retained in
connection with the satisfaction or attempted satisfaction of any condition set forth in
Article III) and other consultants and agents of or to such Person or any of its
Affiliates, together with, if such Person is the Administrative Agent, each other Person or
individual designated, nominated or otherwise mandated by or helping the Administrative Agent
pursuant to and in accordance with Section 10.4 or any comparable provision of any Loan
Document.

     “Related Transactions” means, collectively, the consummation of the Acquisition, the
refinancing of the Existing Credit Agreement, the execution and delivery of all Related Documents
and the payment of all related fees, costs and expenses.

     “Release” means any release, threatened release, spill, emission, leaking, pumping,
pouring, emitting, emptying, escape, injection, deposit, disposal, discharge, dispersal, dumping,
leaching or migration of Hazardous Material into or through the environment.

     “Remedial Action” means all actions required to (a) clean up, remove, treat or in any
other way address any Hazardous Material in the indoor or outdoor environment, (b) prevent or
minimize any Release so that a Hazardous Material does not migrate or endanger or threaten to
endanger public health or welfare or the indoor or outdoor environment or (c) perform pre-remedial
studies and investigations and post-remedial monitoring and care with respect to any Hazardous
Material.

     “Required Lenders” means, at any time, Lenders having at such time in excess of 50% of
the sum of the aggregate Revolving Credit Commitments (or, if such Commitments are terminated, the
sum of the amounts of the participations in Swing Loans, the principal amount of unparticipated
portions of the Swing Loans and the Pro Rata Outstandings in the Revolving Credit Facility) and
Term Loan Commitments (or, if such Commitments are terminated, the Pro Rata Outstandings in the
Term Loan Facility) then in effect, ignoring, in such calculation, the amounts held by any
Non-Funding Lender; provided, that, unless there is only one (1) Lender, Required
Lenders shall be at least two (2) Lenders; provided, further, that at any time that
any Lender holds forty percent (40.0%) or more of the aggregate Commitments, or, if the Commitments
have been terminated, the aggregate outstanding principal balance of the Pro Rata Outstandings,
then Required Lenders shall include such Lender.

     “Required Revolving Credit Lenders” means, at any time, Lenders having at such time in
excess of 50% of the aggregate Revolving Credit Commitments (or, if such Commitments are
terminated, the sum of the amounts of the participations in Swing Loans, the principal amount of
the unparticipated portions of the Swing Loans and the Pro Rata Outstandings in the Revolving
Credit Facility) then in effect, ignoring, in such calculation, the amounts held by any Non-Funding
Lender; provided, that, unless there is only one (1) Lender with a Revolving Credit

23

 

Commitment, Required Revolving Lenders shall be at least two (2) such Lenders;
provided, further, that at any time that any Lender holds forty percent (40.0%) or
more of the aggregate Revolving Credit Commitments, or, if the Revolving Credit Commitments have
been terminated, the sum of the amounts of the participations in Swing Loans, the principal amount
of the unparticipated portions of the Swing Loans and the Pro Rata Outstandings in the Revolving
Credit Facility, then Required Lenders shall include such Lender.

     “Required Term Loan Lenders” means, at any time, Lenders having at such time in excess
of 50% of the aggregate Term Loan Commitments (or, if such Commitments are terminated, the Pro Rata
Outstandings in the Term Loan Facility) then in effect, ignoring, in such calculation, the
Commitments and Pro Rata Outstandings of any Non-Funding Lender; provided, that,
unless there is only one (1) Lender with a Term Loan Commitment, Required Term Loan Lenders shall
be at least two (2) such Lenders; provided, that, unless there is only one (1)
Lender with a Term Loan Commitment, Required Term Loan Lenders shall be at least two (2) such
Lenders; provided, further, that at any time that any Lender holds forty percent
(40.0%) or more of the aggregate Term Loan Commitments, or, if the Term Loan Commitments have been
terminated, the Pro Rata Outstandings in the Term Loan Facility, then Required Lenders shall
include such Lender.

     “Requirements of Law” means, with respect to any Person, collectively, the common law
and all federal, state, provincial, territorial, local, foreign, multinational or international
laws, statutes, codes, treaties, standards, rules and regulations, guidelines, ordinances, orders,
judgments, writs, injunctions, decrees (including administrative or judicial precedents or
authorities) and the interpretation or administration thereof by, and other determinations,
directives, requirements or requests of, any Governmental Authority, in each case whether or not
having the force of law and that are applicable to or binding upon such Person or any of its
property or to which such Person or any of its property is subject.

     “Responsible Officer” means, with respect to any Person, any of the president, chief
executive officer, chief financial officer, treasurer, assistant treasurer, controller, managing
member or general partner of such Person but, in any event, with respect to financial matters, any
such officer that is responsible for preparing the Financial Statements delivered hereunder and,
with respect to the Corporate Chart and other documents delivered pursuant to
Section 6.1(e), documents delivered on the Closing Date and documents delivered pursuant to
Section 7.10, the secretary or assistant secretary of such Person or any other officer
responsible for maintaining the corporate and similar records of such Person.

     “Restricted Payment” means (a) any dividend, return of capital, distribution or any
other payment or Sale of property for less than fair market value, whether direct or indirect
(including through the use of Hedging Agreements, the making, repayment, cancellation or
forgiveness of Indebtedness and similar Contractual Obligations) and whether in cash, Securities or
other property, on account of any Stock or Stock Equivalent of Parent, the Borrower or any of its
Subsidiaries, in each case now or hereafter outstanding, including with respect to a claim for
rescission of a Sale of such Stock or Stock Equivalent and (b) any redemption, retirement,
termination, defeasance, cancellation, purchase or other acquisition for value, whether direct or
indirect (including through the use of Hedging Agreements, the making, repayment, cancellation or
forgiveness of Indebtedness and similar Contractual Obligations), of any Stock or Stock

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Equivalent of any Group Member, including, without limitation, Parent, now or hereafter
outstanding, and any payment or other transfer setting aside funds for any such redemption,
retirement, termination, cancellation, purchase or other acquisition, whether directly or
indirectly and whether to a sinking fund, a similar fund or otherwise.

     “Revolving Credit Commitment” means, with respect to each Revolving Credit Lender, the
commitment of such Lender to make Revolving Loans and acquire interests in other Revolving Credit
Outstandings, which commitment is in the amount set forth opposite such Lender’s name on
Schedule I under the caption “Revolving Credit Commitment”, as amended to reflect
Assignments and as such amount may be reduced pursuant to this Agreement. The aggregate amount of
the Revolving Credit Commitments on the date hereof equals $10,000,000.

     “Revolving Credit Facility” means the Revolving Credit Commitments and the provisions
herein related to the Revolving Loans, Swing Loans and Letters of Credit.

     “Revolving Credit Lender” means each Lender that has a Revolving Credit Commitment,
holds a Revolving Loan or participates in any Swing Loan or Letter of Credit.

     “Revolving Credit Outstandings” means, at any time, the sum of, in each case to the
extent outstanding at such time, (a) the aggregate principal amount of the Revolving Loans and
Swing Loans and (b) the L/C Obligations for all Letters of Credit.

     “Revolving Credit Termination Date” shall mean the earliest of (a) the Scheduled
Revolving Credit Termination Date, (b) the date of termination of the Revolving Credit Commitments
pursuant to Section 2.5 or 9.2 and (c) the date on which the Obligations become due and payable
pursuant to Section 9.2.

     “Revolving Loan” has the meaning specified in Section 2.1.

     “S&P” means Standard & Poor’s Rating Services.

     “Sale and Leaseback Transaction” means, with respect to any Person (the
“obligor”), any Contractual Obligation or other arrangement with any other Person (the
“counterparty”) consisting of a lease by such obligor of any property that, directly or
indirectly, has been or is to be Sold by the obligor to such counterparty or to any other Person to
whom funds have been advanced by such counterparty based on a Lien on, or an assignment of, such
property or any obligations of such obligor under such lease.

     “Scheduled Maturity Date” means the later of the Scheduled Revolving Credit
Termination Date and the Term Loan Maturity Date.

     “Scheduled Revolving Credit Termination Date” means the fifth (5th)
anniversary of the Closing Date.

     “Second Step Merger” means the merger of Merger Sub with and into Acquired Company
with Acquired Company continuing as the surviving corporation and each outstanding share of
Acquired Company common stock not acquired in the Exchange Offer (other than dissenting and
excluded shares) being converted into the right to receive the Consideration and
each option to purchase Acquired Company common stock being converted as described in the
Acquisition Agreement.

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     “Secured Hedging Agreement” means any Hedging Agreement that (a) has been entered into
with a Secured Hedging Counterparty, (b) in the case of a Hedging Agreement not entered into with
or provided or arranged by the Administrative Agent or an Affiliate of the Administrative Agent, is
expressly identified as being a “Secured Hedging Agreement” hereunder in a joint notice from such
Loan Party and such Person delivered to the Administrative Agent reasonably promptly after the
execution of such Hedging Agreement and (c) meets the requirements of Section 8.1(f).

     “Secured Hedging Counterparty” means (a) a Person who has entered into a Hedging
Agreement with a Loan Party if such Hedging Agreement was provided or arranged by the
Administrative Agent or an Affiliate of the Administrative Agent, and any assignee of such Person
or (b) a Lender or an Affiliate of a Lender who has entered into a Hedging Agreement with a Loan
Party (or a Person who was a Lender or an Affiliate of a Lender at the time of execution and
delivery of the Hedging Agreement).

     “Secured Parties” means the Lenders, the L/C Issuers, the Administrative Agent, any
Secured Hedging Counterparty, each other Indemnitee and any other holder of any Obligation of any
Loan Party.

     “Security” means all Stock, Stock Equivalents, voting trust certificates, bonds,
debentures, instruments and other evidence of Indebtedness, whether or not secured, convertible or
subordinated, all certificates of interest, share or participation in, all certificates for the
acquisition of, and all warrants, options and other rights to acquire, any Security.

     “Sell” means, with respect to any property, to sell, convey, transfer, assign,
license, lease or otherwise dispose of, any interest therein or to permit any Person to acquire any
such interest, including, in each case, through a Sale and Leaseback Transaction or through a sale,
factoring at maturity, collection of or other disposal, with or without recourse, of any notes or
accounts receivable. Conjugated forms thereof and the noun “Sale” have correlative
meanings.

     “Solvent” means, with respect to any Person as of any date of determination, that, as
of such date, (a) the value of the assets of such Person (both at fair value and present fair
saleable value) is greater than the total amount of liabilities (including contingent and
unliquidated liabilities) of such Person, (b) such Person is able to pay all liabilities of such
Person as such liabilities mature and (c) such Person does not have unreasonably small capital. In
computing the amount of contingent or unliquidated liabilities at any time, such liabilities shall
be computed at the amount that, in light of all the facts and circumstances existing at such time,
represents the amount that can reasonably be expected to become an actual or matured liability.

     “SPV” means any special purpose funding vehicle identified as such in a writing by any
Lender to the Administrative Agent.

     “Stock” means all shares of capital stock (whether denominated as common stock or
preferred stock), equity interests, beneficial, partnership or membership interests, joint venture

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interests, participations or other ownership or profit interests in or equivalents (regardless
of how designated) of or in a Person (other than an individual), whether voting or non-voting.

     “Stock Equivalents” means all securities convertible into or exchangeable for Stock or
any other Stock Equivalent and all warrants, options or other rights to purchase, subscribe for or
otherwise acquire any Stock or any other Stock Equivalent, whether or not presently convertible,
exchangeable or exercisable.

     “Subsidiary” means, with respect to any Person, any corporation, partnership, joint
venture, limited liability company, association or other entity, the management of which is,
directly or indirectly, controlled by, or of which an aggregate of more than 50% of the outstanding
Voting Stock is, at the time, owned or controlled directly or indirectly by, such Person or one or
more Subsidiaries of such Person.

     “Substitute Lender” has the meaning specified in Section 2.18(a).

     “SWDA” means the Solid Waste Disposal Act (42 U.S.C. §§ 6901 et seq.).

     “Swingline Commitment” means $1,500,000.

     “Swingline Lender” means, each in its capacity as Swingline Lender hereunder,
GE Capital or, upon the resignation of GE Capital as Administrative Agent hereunder, any Lender (or
Affiliate or Approved Fund of any Lender) that agrees, with the approval of the Administrative
Agent (or, if there is no such successor Administrative Agent, the Required Lenders) and the
Borrower, to act as the Swingline Lender hereunder.

     “Swingline Request” has the meaning specified in Section 2.3(b).

     “Swing Loan” has the meaning specified in Section 2.3.

     “Tax Affiliate” means, (a) the Borrower and its Subsidiaries and (b) any Affiliate of
the Borrower with which the Borrower files or is eligible to file consolidated, combined or unitary
tax returns.

     “Tax Return” has the meaning specified in Section 4.8.

     “Taxes” has the meaning specified in Section 2.17(a).

     “Term Loan” has the meaning specified in Section 2.1(b).

     “Term Loan Commitment” means, with respect to each Term Loan Lender, the commitment of
such Lender to make Term Loans to the Borrower, which commitment is in the amount set forth
opposite such Lender’s name on Schedule I under the caption “Term Loan Commitment”,
as amended to reflect Assignments and as such amount may be reduced pursuant to this Agreement.
The aggregate amount of the Term Loan Commitments on the date hereof equals $48,000,000.

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     “Term Loan Facility” means the Term Loan Commitments and the provisions herein related
to the Term Loans.

     “Term Loan Lender” means each Lender that has a Term Loan Commitment or that holds a
Term Loan.

     “Term Loan Maturity Date” means the sixth (6th) anniversary of the Closing
Date.

     “Title IV Plan” means a pension plan subject to Title IV of ERISA, other than a
Multiemployer Plan, to which any ERISA Affiliate incurs or otherwise has any obligation or
liability, contingent or otherwise.

     “Top Up Option Note” means the note, if any, issued to purchase shares of common stock
of the Acquired Company pursuant to the Top Up Option (as defined in the Acquisition Agreement).

     “Trademarks” means all rights, title and interests (and all related IP Ancillary
Rights) arising under any Requirement of Law in or relating to trademarks, trade names, corporate
names, company names, business names, fictitious business names, trade styles, service marks, logos
and other source or business identifiers and, in each case, all goodwill associated therewith, all
registrations and recordations thereof and all applications in connection therewith.

     “Trade Secrets” means all right, title and interest (and all related IP Ancillary
Rights) arising under any Requirement of Law in or relating to trade secrets.

     “UCC” means the Uniform Commercial Code of any applicable jurisdiction and, if the
applicable jurisdiction shall not have any Uniform Commercial Code, the Uniform Commercial Code as
in effect in the State of New York.

     “United States” means the United States of America.

     “Unused Commitment Fee” has the meaning specified in Section 2.11.

     “U.S. Lender Party” means each of the Administrative Agent, each Lender, each
L/C Issuer, each SPV and each participant, in each case that is a Domestic Person.

     “Voting Stock” means Stock of any Person having ordinary power to vote in the election
of members of the board of directors, managers, trustees or other controlling Persons, of such
Person (irrespective of whether, at the time, Stock of any other class or classes of such entity
shall have or might have voting power by reason of the occurrence of any contingency).

     “Wholly Owned Subsidiary” of any Person means any Subsidiary of such Person, all of
the Stock of which (other than nominal holding and director’s qualifying shares) is owned by such
Person, either directly or through one or more Wholly Owned Subsidiaries of such Person.

     “Withdrawal Liability” means, at any time, any liability incurred (whether or not
assessed) by any ERISA Affiliate and not yet satisfied or paid in full at such time with respect to
any Multiemployer Plan pursuant to Section 4201 of ERISA.

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          Section 1.2 UCC Terms. The following terms have the meanings given to them in
the applicable UCC: “commodity account”, “commodity contract”, “commodity intermediary”, “deposit
account”, “entitlement holder”, “entitlement order”, “equipment”, “financial asset”, “general
intangible”, “goods”, “instruments”, “inventory”, “securities account”, “securities intermediary”
and “security entitlement”.

          Section 1.3 Accounting Terms and Principles. (a) GAAP. All
accounting determinations required to be made pursuant hereto shall, unless expressly otherwise
provided herein, be made in accordance with GAAP. No change in the accounting principles used in
the preparation of any Financial Statement hereafter adopted by Parent or Borrower shall be given
effect if such change would affect a calculation that measures compliance with any provision of
Article V or VIII unless the Borrower, the Administrative Agent and the Required
Lenders agree to modify such provisions to reflect such changes in GAAP and, unless such provisions
are modified, all Financial Statements, Compliance Certificates and similar documents provided
hereunder shall be provided together with a reconciliation between the calculations and amounts set
forth therein before and after giving effect to such change in GAAP.

          (b) Pro Forma. All components of financial calculations made to determine compliance
with Article V shall be adjusted on a Pro Forma Basis to include or exclude, as the case
may be, without duplication, such components of such calculations attributable to any Pro Forma
Transaction consummated after the first day of the applicable period of determination and prior to
the end of such period, as determined in good faith by the Borrower based on assumptions expressed
therein and that were reasonable based on the information available to the Borrower at the time of
preparation of the Compliance Certificate setting forth such calculations.

          Section 1.4 Payments. The Administrative Agent may set up reasonable
standards and procedures to determine or redetermine the equivalent in Dollars of any amount
expressed in any currency other than Dollars and otherwise may, but shall not be obligated to, rely
on any determination made by any Loan Party or any L/C Issuer. Any such determination or
redetermination by the Administrative Agent shall be conclusive and binding for all purposes,
absent manifest error. No determination or redetermination by any Secured Party or Loan Party and
no other currency conversion shall change or release any obligation of any Loan Party or of any
Secured Party (other than the Administrative Agent and its Related Persons) under any Loan
Document, each of which agrees to pay separately for any shortfall remaining after any conversion
and payment of the amount as converted. The Administrative Agent may round up or down, and may set
up appropriate mechanisms to round up or down, any amount hereunder to nearest higher or lower
amounts and may determine reasonable de minimis payment thresholds.

          Section 1.5 Interpretation. (a) Certain Terms. Except as set forth
in any Loan Document, all accounting terms not specifically defined herein shall be construed in
accordance with GAAP (except for the term “property, plant and equipment”, which shall be
interpreted as broadly as possible, including, in any case, cash, Securities, other assets, rights
under Contractual Obligations and Permits and any right or interest in any property). The terms
“herein”, “hereof” and similar terms refer to this Agreement as a whole. In the
computation of periods of time from a specified date to a later specified date in any Loan
Document, the terms “from” means “from and including” and the words “to” and
“until” each mean “to but excluding” and the word “through” means “to and
including.” In any other case, the term “including” when used in any

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Loan Document means “including without limitation.” The term “documents” means all
writings, however evidenced and whether in physical or electronic form, including all documents,
instruments, agreements, notices, demands, certificates, forms, financial statements, opinions and
reports. The term “incur” means incur, create, make, issue, assume or otherwise become
directly or indirectly liable in respect of or responsible for, in each case whether directly or
indirectly, and the terms “incurrence” and “incurred” and similar derivatives shall have
correlative meanings.

          (b) Certain References. Unless otherwise expressly indicated, references (i) in this
Agreement to an Exhibit, Schedule, Article, Section or clause refer to the appropriate Exhibit or
Schedule to, or Article, Section or clause in, this Agreement and (ii) in any Loan Document, to (A)
any agreement shall include, without limitation, all exhibits, schedules, appendixes and annexes to
such agreement and, unless the prior consent of any Secured Party required therefor is not
obtained, any modification to any term of such agreement, (B) any statute shall be to such statute
as modified from time to time and to any successor legislation thereto, in each case as in effect
at the time any such reference is operative and (C) any time of day shall be a reference to New
York time. Titles of articles, sections, clauses, exhibits, schedules and annexes contained in any
Loan Document are without substantive meaning or content of any kind whatsoever and are not a part
of the agreement between the parties hereto. Unless otherwise expressly indicated, the meaning of
any term defined (including by reference) in any Loan Document shall be equally applicable to both
the singular and plural forms of such term.

ARTICLE 2

THE FACILITIES

          Section 2.1 The Commitments. (a) Revolving Credit Commitments. On
the terms and subject to the conditions contained in this Agreement, each Revolving Credit Lender
severally, but not jointly, agrees to make loans in Dollars (each a “Revolving Loan”) to
the Borrower from time to time on any Business Day during the period from the date hereof until the
Revolving Credit Termination Date in an aggregate principal amount at any time outstanding for all
such loans by such Lender not to exceed such Lender’s Revolving Credit Commitment;
provided, however, that at no time shall any Revolving Credit Lender be obligated
to make a Revolving Loan in excess of such Lender’s Pro Rata Share of the amount by which the then
effective Revolving Credit Commitments exceeds the aggregate Revolving Credit Outstandings at such
time. Within the limits set forth in the first sentence of this clause (a), amounts of
Revolving Loans repaid may be reborrowed under this Section 2.1.

          (b) Term Loan Commitments. On the terms and subject to the conditions contained in
this Agreement, each Term Loan Lender severally, but not jointly, agrees to make a loan (each a
“Term Loan”) in Dollars to the Borrower on the Closing Date, in an amount not to exceed
such Lender’s Term Loan Commitment. Amounts of Term Loans repaid may not be reborrowed.

          Section 2.2 Borrowing Procedures. (a) Notice From the Borrower.
Each Borrowing shall be made on notice given by the Borrower to the Administrative Agent not later
than 11:00 a.m. on (i) the first Business Day, in the case of a Borrowing of Base Rate Loans and
(ii) the third Business Day, in the case of a Borrowing of Eurodollar Rate Loans, prior to the date

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of the proposed Borrowing. Each such notice may be made in a writing substantially in the
form of Exhibit C (a “Notice of Borrowing”) duly completed or by telephone if
confirmed promptly, but in any event within one Business Day and prior to such Borrowing, with such
a Notice of Borrowing. Loans shall be made as Base Rate Loans unless, outside of a suspension
period pursuant to Section 2.15, the Notice of Borrowing specifies that all or a portion
thereof shall be Eurodollar Rate Loans. Each Borrowing shall be in an aggregate amount that is an
integral multiple of $500,000.

          (b) Notice to Each Lender. The Administrative Agent shall give to each Lender prompt
notice of the Administrative Agent’s receipt of a Notice of Borrowing and, if Eurodollar Rate Loans
are properly requested in such Notice of Borrowing, prompt notice of the applicable interest rate.
Each Lender shall, before 11:00 a.m. on the date of the proposed Borrowing, make available to the
Administrative Agent at its address referred to in Section 11.11, such Lender’s Pro Rata
Share of such proposed Borrowing. Upon fulfillment or due waiver (i) on the Closing Date, of the
applicable conditions set forth in Section 3.1 and (ii) on the Closing Date and any time
thereafter, of the applicable conditions set forth in Section 3.2, the Administrative Agent
shall make such funds available to the Borrower.

          (c) Non-Funding Lenders. Unless the Administrative Agent shall have received notice
from any Lender prior to the date such Lender is required to make any payment hereunder with
respect to any Loan or any participation in any Swing Loan or Letter of Credit that such Lender
will not make such payment (or any portion thereof) available to the Administrative Agent, the
Administrative Agent may assume that such Lender has made such payment available to the
Administrative Agent on the date such payment is required to be made in accordance with this
Article II and the Administrative Agent may, in reliance upon such assumption, make
available to the Borrower on such date a corresponding amount. The Borrower agrees to repay to the
Administrative Agent on demand such amount (until repaid by such Lender) with interest thereon for
each day from the date such amount is made available to the Borrower until the date such amount is
repaid to the Administrative Agent, at the interest rate applicable to the Obligation that would
have been created when the Administrative Agent made available such amount to the Borrower had such
Lender made a corresponding payment available; provided, however, that such payment
shall not relieve such Lender of any obligation it may have to the Borrower, the Swingline Lender
or any L/C Issuer. In addition, any Lender that shall not have made available to the
Administrative Agent any portion of any payment described above (any such Lender, a
“Non-Funding Lender”) agrees to pay such amount to the Administrative Agent on demand
together with interest thereon, for each day from the date such amount is made available to the
Borrower until the date such amount is repaid to the Administrative Agent, at the Federal Funds
Rate for the first Business Day and thereafter (i) in the case of a payment in respect of a Loan,
at the interest rate applicable at the time to such Loan and (ii) otherwise, at the interest rate
applicable to Base Rate Loans under the Revolving Credit Facility. Such repayment shall then
constitute the funding of the corresponding Loan (including any Loan deemed to have been made
hereunder with such payment) or participation. The existence of any Non-Funding Lender shall not
relieve any other Lender of its obligations under any Loan Document, but no other Lender shall be
responsible for the failure of any Non-Funding Lender to make any payment required under any Loan
Document.

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          Section 2.3 Swing Loans. (a) Availability. On the terms and subject
to the conditions contained in this Agreement, the Swingline Lender shall make loans in Dollars
(each a “Swing Loan”) available to the Borrower under the Revolving Credit Facility from
time to time on any Business Day during the period from the date hereof until the Revolving Credit
Termination Date in an aggregate principal amount at any time outstanding not to exceed its
Swingline Commitment; provided, however, that the Swingline Lender may not make any
Swing Loan (x) to the extent that after giving effect to such Swing Loan, the aggregate Revolving
Credit Outstandings would exceed the Revolving Credit Commitments and (y) in the period commencing
on the first Business Day after it receives notice from the Administrative Agent or the Required
Revolving Credit Lenders that one or more of the conditions precedent contained in
Section 3.2 are not satisfied and ending when such conditions are satisfied or duly waived.
In connection with the making of any Swing Loan, the Swingline Lender may but shall not be
required to determine that, or take notice whether, the conditions precedent set forth in
Section 3.2 have been satisfied or waived. Each Swing Loan shall be a Base Rate Loan and
must be repaid in full on the earliest of (i) the funding date of any Borrowing of Revolving Loans
and (ii) the Revolving Credit Termination Date. Within the limits set forth in the first sentence
of this clause (a), amounts of Swing Loans repaid may be reborrowed under this clause
(a).

          (b) Borrowing Procedures. In order to request a Swing Loan, the Borrower shall give
to the Administrative Agent a notice to be received not later than 1:00 p.m. on the day of the
proposed borrowing, which may be made in a writing substantially in the form of Exhibit D
duly completed (a “Swingline Request”) or by telephone if confirmed promptly but, in any
event, prior to such borrowing, with such a Swingline Request. In addition, if any Notice of
Borrowing requests a Borrowing of Base Rate Loans, the Swing Line Lender may, notwithstanding
anything else to the contrary in Section 2.2, make a Swing Loan available to the Borrower
in an aggregate amount not to exceed such proposed Borrowing, and the aggregate amount of the
corresponding proposed Borrowing shall be reduced accordingly by the principal amount of such Swing
Loan. The Administrative Agent shall promptly notify the Swingline Lender of the details of the
requested Swing Loan. Upon receipt of such notice and subject to the terms of this Agreement, the
Swingline Lender may make a Swing Loan available to the Borrower by making the proceeds thereof
available to the Administrative Agent and, in turn, the Administrative Agent shall make such
proceeds available to the Borrower on the date set forth in the relevant Swingline Request.

          (c) Refinancing Swing Loans. The Swingline Lender may at any time forward a demand to
the Administrative Agent (which the Administrative Agent shall, upon receipt, forward to each
Revolving Credit Lender) that each Revolving Credit Lender pay to the Administrative Agent, for the
account of the Swingline Lender, such Revolving Credit Lender’s Pro Rata Share of all or a portion
of the outstanding Swing Loans. Each Revolving Credit Lender shall pay such Pro Rata Share to the
Administrative Agent for the account of the Swingline Lender. Upon receipt by the Administrative
Agent of such payment (other than during the continuation of any Event of Default under
Section 9.1(e)), such Revolving Credit Lender shall be deemed to have made a Revolving Loan
to the Borrower, which, upon receipt of such payment by the Swingline Lender from the
Administrative Agent, the Borrower shall be deemed to have used in whole to refinance such Swing
Loan. In addition, regardless of whether any such demand is made, upon the occurrence of any Event
of Default under Section 9.1(e), each Revolving Credit Lender shall be deemed to have
acquired, without recourse or warranty,

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an undivided interest and participation in each Swing Loan in an amount equal to such Lender’s
Pro Rata Share of such Swing Loan. If any payment made by any Revolving Credit Lender as a result
of any such demand is not deemed a Revolving Loan, such payment shall be deemed a funding by such
Lender of such participation. Such participation shall not be otherwise required to be funded.
Upon receipt by the Swingline Lender of any payment from any Revolving Credit Lender pursuant to
this clause (c) with respect to any portion of any Swing Loan, the Swingline Lender shall
promptly pay over to such Revolving Credit Lender all payments of principal (to the extent received
after such payment by such Lender) and interest (to the extent accrued with respect to periods
after such payment) received by the Swingline Lender with respect to such portion.

          (d) Obligation to Fund Absolute. Each Revolving Credit Lender’s obligations pursuant
to clause (c) above shall be absolute, unconditional and irrevocable and shall be performed
strictly in accordance with the terms of this Agreement under any and all circumstances whatsoever,
including (A) the existence of any setoff, claim, abatement, recoupment, defense or other right
that such Lender, any Affiliate thereof or any other Person may have against the Swing Loan Lender,
any other Secured Party or any other Person, (B) the failure of any condition precedent set forth
in Section 3.2 to be satisfied or the failure of the Borrower to deliver any notice set
forth in Section 2.2(a) (each of which requirements the Revolving Credit Lenders hereby
irrevocably waive) and (C) any adverse change in the condition (financial or otherwise) of any Loan
Party.

          Section 2.4 Letters of Credit. (a) Commitment and Conditions. On
the terms and subject to the conditions contained herein, each L/C Issuer agrees to Issue, at the
request of the Borrower, in accordance with such L/C Issuer’s usual and customary business
practices, and for the account of the Borrower (or, as long as the Borrower remains responsible for
the payment in full of all amounts drawn thereunder and related fees, costs and expenses, for the
account of any Group Member), Letters of Credit (denominated in Dollars) from time to time on any
Business Day during the period from the Closing Date through the earlier of the Revolving Credit
Termination Date and 7 days prior to the Scheduled Revolving Credit Termination Date;
provided, however, that such L/C Issuer shall not be under any obligation to Issue
any Letter of Credit upon the occurrence of any of the following, after giving effect to such
Issuance:

               (i) (A) the aggregate Revolving Credit Outstandings would exceed the aggregate
Revolving Credit Commitments or (B) the L/C Obligations for all Letters of Credit would
exceed the L/C Sublimit;

               (ii) the expiration date of such Letter of Credit (A) is not a Business Day, (B) is
more than one year after the date of issuance thereof or (C) is later than 7 days prior to
the Scheduled Revolving Credit Termination Date; provided, however, that any
Letter of Credit with a term not exceeding one year may provide for its renewal for
additional periods not exceeding one year as long as (x) each of the Borrower and such L/C
Issuer have the option to prevent such renewal before the expiration of such term or any
such period and (y) neither such L/C Issuer nor the Borrower shall permit any such renewal
to extend such expiration date beyond the date set forth in clause (C) above; or

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               (iii) (A) any fee due in connection with, and on or prior to, such Issuance has not
been paid, (B) such Letter of Credit is requested to be Issued in a form that is not
acceptable to such L/C Issuer or (C) such L/C Issuer shall not have received, each in form
and substance reasonably acceptable to it and duly executed by the Borrower (and, if such
Letter of Credit is issued for the account of any other Group Member, such Group Member),
the documents that such L/C Issuer generally uses in the ordinary course of its business for
the Issuance of letters of credit of the type of such Letter of Credit (collectively, the
“L/C Reimbursement Agreement”).

For each such Issuance, the applicable L/C Issuer may, but shall not be required to, determine
that, or take notice whether, the conditions precedent set forth in Section 3.2 have been
satisfied or waived in connection with the Issuance of any Letter of Credit; provided,
however, that no Letter of Credit shall be Issued during the period starting on the first
Business Day after the receipt by such L/C Issuer of notice from the Administrative Agent or the
Required Revolving Credit Lenders that any condition precedent contained in Section 3.2 is
not satisfied and ending on the date all such conditions are satisfied or duly waived.

          (b) Notice of Issuance. The Borrower shall give the relevant L/C Issuer and the
Administrative Agent a notice of any requested Issuance of any Letter of Credit, which shall be
effective only if received by such L/C Issuer and the Administrative Agent not later than
11:00 a.m. on the third Business Day prior to the date of such requested Issuance. Such notice may
be made in a writing substantially the form of Exhibit E duly completed or in a writing in
any other form acceptable to such L/C Issuer (an “L/C Request”) or by telephone if
confirmed promptly, but in any event within one Business Day and prior to such Issuance, with such
an L/C Request.

          (c) Reporting Obligations of L/C Issuers. Each L/C Issuer agrees to provide the
Administrative Agent (which, after receipt, the Administrative Agent shall provide to each
Revolving Credit Lender), in form and substance satisfactory to the Administrative Agent, each of
the following on the following dates: (i) on or prior to (A) any Issuance of any Letter of Credit
by such L/C Issuer, (B) any drawing under any such Letter of Credit or (C) any payment (or failure
to pay when due) by the Borrower of any related L/C Reimbursement Obligation, notice thereof, which
shall contain a reasonably detailed description of such Issuance, drawing or payment, (ii) upon the
request of the Administrative Agent (or any Revolving Credit Lender through the Administrative
Agent), copies of any Letter of Credit Issued by such L/C Issuer and any related L/C Reimbursement
Agreement and such other documents and information as may reasonably be requested by the
Administrative Agent and (iii) on the first Business Day of each calendar week, a schedule of the
Letters of Credit Issued by such L/C Issuer, in form and substance reasonably satisfactory to the
Administrative Agent, setting forth the L/C Obligations for such Letters of Credit outstanding on
the last Business Day of the previous calendar week.

          (d) Acquisition of Participations. Upon any Issuance of a Letter of Credit in
accordance with the terms of this Agreement resulting in any increase in the L/C Obligations, each
Revolving Credit Lender shall be deemed to have acquired, without recourse or warranty, an
undivided interest and participation in such Letter of Credit and the related L/C Obligations in an
amount equal to such Lender’s Pro Rata Share of such L/C Obligations.

34

 

          (e) Reimbursement Obligations of the Borrower. The Borrower agrees to pay to the L/C
Issuer of any Letter of Credit each L/C Reimbursement Obligation owing with respect to such Letter
of Credit no later than the first Business Day after the Borrower receives notice from such L/C
Issuer that payment has been made under such Letter of Credit or that such L/C Reimbursement
Obligation is otherwise due (the “L/C Reimbursement Date”) with interest thereon computed
as set forth in clause (i) below. In the event that any L/C Issuer incurs any
L/C Reimbursement Obligation not repaid by the Borrower as provided in this clause (e) (or
any such payment by the Borrower is rescinded or set aside for any reason), such L/C Issuer shall
promptly notify the Administrative Agent of such failure (and, upon receipt of such notice, the
Administrative Agent shall forward a copy to each Revolving Credit Lender) and, irrespective of
whether such notice is given, such L/C Reimbursement Obligation shall be payable on demand by the
Borrower with interest thereon computed (i) from the date on which such L/C Reimbursement
Obligation arose to the L/C Reimbursement Date, at the interest rate applicable during such period
to Revolving Loans that are Base Rate Loans and (ii) thereafter until payment in full, at the
interest rate applicable during such period to past due Revolving Loans that are Base Rate Loans.

          (f) Reimbursement Obligations of the Revolving Credit Lenders. Upon receipt of the
notice described in clause (e) above from the Administrative Agent, each Revolving Credit
Lender shall pay to the Administrative Agent for the account of such L/C Issuer its Pro Rata Share
of such L/C Reimbursement Obligation. By making such payment (other than during the continuation
of an Event of Default under Section 9.1(e)), such Lender shall be deemed to have made a
Revolving Loan to the Borrower, which, upon receipt thereof by such L/C Issuer, the Borrower shall
be deemed to have used in whole to repay such L/C Reimbursement Obligation. Any such payment that
is not deemed a Revolving Loan shall be deemed a funding by such Lender of its participation in the
applicable Letter of Credit and the related L/C Obligations. Such participation shall not
otherwise be required to be funded. Upon receipt by any L/C Issuer of any payment from any Lender
pursuant to this clause (f) with respect to any portion of any L/C Reimbursement
Obligation, such L/C Issuer shall promptly pay over to such Lender all payments received after such
payment by such L/C Issuer with respect to such portion.

          (g) Obligations Absolute. The obligations of the Borrower and the Revolving Credit
Lenders pursuant to clauses (d), (e) and (f) above shall be absolute,
unconditional and irrevocable and performed strictly in accordance with the terms of this Agreement
irrespective of (i) (A) the invalidity or unenforceability of any term or provision in any Letter
of Credit, any document transferring or purporting to transfer a Letter of Credit, any Loan
Document (including the sufficiency of any such instrument), or any modification to any provision
of any of the foregoing, (B) any document presented under a Letter of Credit being forged,
fraudulent, invalid, insufficient or inaccurate in any respect or failing to comply with the terms
of such Letter of Credit or (C) any loss or delay, including in the transmission of any document,
(ii) the existence of any setoff, claim, abatement, recoupment, defense or other right that any
Person (including any Group Member) may have against the beneficiary of any Letter of Credit or any
other Person, whether in connection with any Loan Document or any other Contractual Obligation or
transaction, or the existence of any other withholding, abatement or reduction, (iii) in the case
of the obligations of any Revolving Credit Lender, (A) the failure of any condition precedent set
forth in Section 3.2 to be satisfied (each of which conditions precedent the Revolving
Credit

35

 

Lenders hereby irrevocably waive) or (B) any adverse change in the condition (financial or
otherwise) of any Loan Party and (iv) any other act or omission to act or delay of any kind of any
Secured Party or any other Person or any other event or circumstance whatsoever, whether or not
similar to any of the foregoing, that might, but for the provisions of this Section 2.4,
constitute a legal or equitable discharge of any obligation of the Borrower or any Revolving Credit
Lender hereunder.

          Section 2.5 Reduction and Termination of the Commitments. (a)
Optional. The Borrower may, upon notice to the Administrative Agent, terminate in whole or
reduce in part ratably any unused portion of the Revolving Credit Commitments; provided,
however, that each partial reduction shall be in an aggregate amount that is an integral
multiple of $1,000,000.

          (b) Mandatory. All outstanding Commitments shall terminate (i) in the case of the
Term Loan Facility, on the Closing Date (after giving effect to any Borrowing occurring on such
date) and (ii) in the case of the Revolving Credit Facility, on the Scheduled Revolving Credit
Termination Date.

          Section 2.6 Repayment of Loans. (a) The Borrower promises to repay the
entire unpaid principal amount of the Revolving Loans and the Swing Loans on the Scheduled
Revolving Credit Termination Date.

          (b) The Borrower promises to repay the Term Loans on the Term Loan Maturity Date and at the
dates and in the amounts set forth below:

	 	 	 
	DATE	 	AMOUNT  
	June 30, 2008:
	 	  $  120,000  
	September 30, 2008:
	 	120,000  
	December 31, 2008:
	 	120,000  
	March 31, 2009:
	 	120,000  
	June 30, 2009:
	 	1,200,000  
	September 30, 2009:
	 	1,200,000  
	December 31, 2009:
	 	1,200,000  
	March 31, 2010:
	 	1,200,000  
	June 30, 2010:
	 	1,200,000  
	September 30, 2010:
	 	1,200,000  
	December 31, 2010:
	 	1,200,000  
	March 31, 2011:
	 	1,200,000  
	June 30, 2011:
	 	1,800,000  

36

 

	 	 	 
	DATE	 	AMOUNT
	September 30, 2011:
	 	1,800,000
	December 31, 2011:
	 	1,800,000
	March 31, 2012:
	 	1,800,000
	June 30, 2012:
	 	1,800,000
	September 30, 2012:
	 	1,800,000
	December 31, 2012
	 	1,800,000
	March 31, 2013:
	 	1,800,000
	June 30, 2013:
	 	5,880,000
	September 30, 2013:
	 	5,880,000
	December 31, 2013
	 	5,880,000
	Term Loan Maturity Date:
	 	5,880,000

          Section 2.7 Optional Prepayments. The Borrower may prepay the outstanding
principal amount of any Loan in whole or in part at any time (together with any breakage costs that
may be owing pursuant to Section 2.16(a) after giving effect to such prepayment);
provided, however, that each partial prepayment that is not of the entire
outstanding amount under any Facility shall be in an aggregate amount that is an integral multiple
of $1,000,000.

          Section 2.8 Mandatory Prepayments.

          (a) Equity and Debt Issuances. Upon receipt on or after the Closing Date by any Loan
Party or any of its Subsidiaries of Net Cash Proceeds arising from (i) the issuance or Sale by
Parent of its own Stock (other than any issuance of common Stock of Parent occurring in the
ordinary course of business to any director, member of the management or employee or consultant of
the Parent or its Subsidiaries), Parent or the Borrower shall immediately pay or cause to be paid
to the Administrative Agent an amount equal to 50% of such Net Cash Proceeds or (ii) the incurrence
by any Loan Party or any of its Subsidiaries of Indebtedness of the type specified in clause
(a) or (b) of the definition thereof and which is not Permitted Indebtedness, the
Borrower shall immediately pay or cause to be paid to the Administrative Agent an amount equal to
100% of such Net Cash Proceeds.

          (b) Asset Sales and Property Loss Events. Upon receipt on or after the Closing Date
by any Loan Party or any of its Subsidiaries of Net Cash Proceeds arising from (i) any Sale by any
Group Member of any of its property other than Sales of its own Stock and Sales of property
permitted pursuant to Section 8.4 (a), (b) or (c) resulting, in the
aggregate with all such other Sales, in the receipt by any of them of Net Cash Proceeds in excess
of $1,000,000, or (ii) any Property Loss Event with respect to any property of any Group Member to
the extent resulting, in the aggregate with all other such Property Loss Events, in the receipt by
any of them of Net Cash Proceeds in excess of $1,000,000, the Borrower shall immediately pay or
cause to be paid to the Administrative Agent an amount equal to 100% of such Net Cash Proceeds;
provided, however, that, upon any such receipt, as long as no Event of Default
shall be

37

 

continuing, any Group Member may make Permitted Reinvestments with such Net Cash Proceeds and
the Borrower shall not be required to make or cause such payment to the extent (x) such Net Cash
Proceeds are intended to be used to make Permitted Reinvestments and (y) on each Reinvestment
Prepayment Date for such Net Cash Proceeds, the Borrower shall pay or cause to be paid to the
Administrative Agent an amount equal to the Reinvestment Prepayment Amount applicable to such
Reinvestment Prepayment Date and such Net Cash Proceeds.

          (c) Excess Outstandings. On any date on which the aggregate principal amount of
Revolving Credit Outstandings exceeds the aggregate Revolving Credit Commitments, the Borrower
shall pay to the Administrative Agent an amount equal to such excess.

          (d) Application of Payments. Any payments made to the Administrative Agent pursuant
to this Section 2.8 shall be applied to the Obligations in accordance with
Section 2.12(b).

          Section 2.9 Interest. (a) Rate. All Loans and the outstanding
amount of all other Obligations (other than pursuant to Secured Hedging Agreements) shall bear
interest, in the case of Loans, on the unpaid principal amount thereof from the date such Loans are
made and, in the case of such other Obligations, from the date such other Obligations are due and
payable until, in all cases, paid in full, except as otherwise provided in clause (c)
below, as follows: (i) in the case of Base Rate Loans, at a rate per annum equal to the sum of the
Base Rate and the Applicable Margin, each as in effect from time to time, (ii) in the case of
Eurodollar Rate Loans, at a rate per annum equal to the sum of the Eurodollar Rate and the
Applicable Margin, each as in effect for the applicable Interest Period, and (iii) in the case of
other Obligations, at a rate per annum equal to the sum of the Base Rate and the Applicable Margin
for Revolving Loans that are Base Rate Loans, each as in effect from time to time.

          (b) Payments. Interest accrued shall be payable in arrears (i) if accrued on the
principal amount of any Loan, (A) at maturity (whether by acceleration or otherwise), (B) if such
Loan is a Term Loan, upon the payment or prepayment of the principal amount on which such interest
has accrued and (C)(1) if such Loan is a Base Rate Loan (including a Swing Loan), on the last day
of each calendar quarter commencing on the first such day following the making of such Loan, (2) if
such Loan is a Eurodollar Rate Loan, on the last day of each Interest Period applicable to such
Loan and, if applicable, on each date during such Interest Period occurring every 3 months from the
first day of such Interest Period and (ii) if accrued on any other Obligation, on demand from any
after the time such Obligation is due and payable (whether by acceleration or otherwise).

          (c) Default Interest. Notwithstanding the rates of interest specified in
clause (a) above or elsewhere in any Loan Document, effective immediately upon (A) the
occurrence of any Event of Default under Section 9.1(e)(ii) or (B) the delivery of a notice
by the Administrative Agent or the Required Lenders to the Borrower during the continuance of any
other Event of Default and, in each case, for as long as such Event of Default shall be continuing,
the principal balance of all Obligations (including any Obligation that bears interest by reference
to the rate applicable to any other Obligation) then due and payable shall bear interest at a rate
that is 2% per annum in excess of the interest rate applicable to such Obligations from time to
time, payable on demand or, in the absence of demand, on the date that would otherwise be
applicable.

38

 

          (d) Interest Act (Canada). For purposes of disclosure pursuant to the Interest Act
(Canada), the annual rates of interest or fees to which the rates of interest or fees provided in
this Agreement and the other Loan Documents (and stated herein or therein, as applicable, to be
computed on the basis of a 360 day year in respect of LIBOR Rate Loans denominated in Dollars or a
365 or 366 day year in respect of all other Loans or any other period of time less than a calendar
year) are equivalent to the rates so determined multiplied by the actual number of days in the
applicable calendar year and divided by 360 or 365 or 366, as applicable, or such other period of
time, respectively.

          (e) Maximum Rate. Anything herein to the contrary notwithstanding, the guaranty
obligations of the Parent hereunder shall be subject to the limitation that payments of interest
shall not be required, for any period for which interest is computed hereunder, to the extent (but
only to the extent) that contracting for or receiving such payment by the respective Lender would
be contrary to the provisions of any law including, without limitation, Section 347 of the Criminal
Code (Canada) applicable to such Lender limiting the highest rate of interest which may be lawfully
contracted for, charged or received by such Lender, and in such event the Parent shall pay such
Lender interest at the highest rate permitted by applicable law (“Maximum Lawful Rate”); provided,
however, that if at any time thereafter such rate of interest payable hereunder is less than the
Maximum Lawful Rate, the Parent shall continue to pay interest hereunder at the Maximum Lawful Rate
until such time as the total interest received by the Administrative Agent on behalf of Lenders, is
equal to the total interest that would have been received had such interest rate payable hereunder
been (but for the operation of this paragraph) any interest rate payable since the Closing Date as
otherwise provided in this Agreement.

          Section 2.10 Conversion and Continuation Options. (a) Option. The
Borrower may elect (i) in the case of any Eurodollar Rate Loan, (A) to continue such Eurodollar
Rate Loan or any portion thereof for an additional Interest Period on the last day of the Interest
Period applicable thereto and (B) to convert such Eurodollar Rate Loan or any portion thereof into
a Base Rate Loan at any time on any Business Day, subject to the payment of any breakage costs
required by Section 2.16(a), and (ii) in the case of Base Rate Loans (other than Swing
Loans), to convert such Base Rate Loans or any portion thereof into Eurodollar Rate Loans at any
time on any Business Day upon 3 Business Days’ prior notice; provided, however,
that, (x) for each Interest Period, the aggregate amount of Eurodollar Rate Loans having such
Interest Period must be an integral multiple of $1,000,000 and (y) no conversion in whole or in
part of Base Rate Loans to Eurodollar Rate Loans and no continuation in whole or in part of
Eurodollar Rate Loans shall be permitted at any time at which (1) an Event of Default shall be
continuing and the Administrative Agent or the Required Lenders shall have determined in their sole
discretion not to permit such conversions or continuations or (2) such continuation or conversion
would be made during a suspension imposed by Section 2.15. Borrower may not select any
Interest Period of more than one (1) month until the date which is the earlier of 90 days after the
Closing Date and completion of the syndication of the Loans as determined by GE Capital Markets,
Inc.

          (b) Procedure. Each such election shall be made by giving the Administrative Agent at
least 3 Business Days’ prior notice in substantially the form of Exhibit F (a “Notice
of 

39

 

Conversion or Continuation”) duly completed. The Administrative Agent shall promptly
notify each Lender of its receipt of a Notice of Conversion or Continuation and of the options
selected therein. If the Administrative Agent does not receive a timely Notice of Conversion or
Continuation from the Borrower containing a permitted election to continue or convert any
Eurodollar Rate Loan, then, upon the expiration of the applicable Interest Period, such Loan shall
be automatically converted to a Base Rate Loan. Each partial conversion or continuation shall be
allocated ratably among the Lenders in the applicable Facility in accordance with their Pro Rata
Share.

          Section 2.11 Fees. (a) Unused Commitment Fee. The Borrower agrees
to pay to each Revolving Credit Lender a commitment fee on the actual daily amount by which the
Revolving Credit Commitment of such Lender exceeds its Pro Rata Share of the sum of (i) the
aggregate outstanding principal amount of Revolving Loans and (ii) the outstanding amount of the
L/C Obligations for all Letters of Credit (the “Unused Commitment Fee”) from the Closing
Date through the Revolving Credit Termination Date at a rate per annum equal to the Applicable
Margin, payable in arrears (x) on the last day of each calendar quarter and (y) on the Revolving
Credit Termination Date.

          (b) Letter of Credit Fees. The Borrower agrees to pay, with respect to all Letters of
Credit issued by any L/C Issuer, (i) to such L/C Issuer, certain fees, documentary and processing
charges as separately agreed between the Borrower and such L/C Issuer or otherwise in accordance
with such L/C Issuer’s standard schedule in effect at the time of determination thereof and (ii) to
the Administrative Agent, for the benefit of the Revolving Credit Lenders according to their Pro
Rata Shares, a fee accruing at a rate per annum equal to the Applicable Margin for Revolving Loans
that are Eurodollar Rate Loans on the maximum undrawn face amount of such Letters of Credit,
payable in arrears (A) on the last day of each calendar quarter, ending after the issuance of such
Letter of Credit and (B) on the Revolving Credit Termination Date; provided,
however, that the fee payable under this clause (ii) shall be increased by 2% per
annum and shall be payable, in addition to be payable on any date it is otherwise required to be
paid hereunder, on demand effective immediately upon (x) the occurrence of any Event of Default
under Section 9.1(e)(ii) or (y) the delivery of a notice by the Administrative Agent or the
Required Lenders to the Borrower during the continuance of any other Event of Default and, in each
case, for as long as such Event of Default shall be continuing.

          (c) Additional Fees. The Borrower shall pay to the Administrative Agent and its
Related Persons the additional fees described in the Fee Letter.

          Section 2.12 Application of Payments. (a) Application of Voluntary
Prepayments. Unless otherwise provided in this Section 2.12 or elsewhere in any Loan
Document, all payments and any other amounts received by the Administrative Agent from or for the
benefit of the Borrower shall be applied to repay the Obligations as the Borrower designates.

          (b) Application of Mandatory Prepayments. Subject to the provisions of clause
(c) below with respect to the application of payments during the continuance of an Event of
Default, any payment made by the Borrower to the Administrative Agent pursuant to
Section 2.8 or any other prepayment of the Obligations required to be applied in accordance
with

40

 

this clause (b) shall be applied first, (other than in respect of any payment
required pursuant to Section 2.8(c)) to repay the outstanding principal balance of the Term
Loans applied pro rata to the then remaining scheduled installments of the Term Loan,
second, to repay the outstanding principal balance of the Revolving Loans and the Swing
Loans, third, in the case of any payment required pursuant to Section 2.8(c), to
provide cash collateral to the extent and in the manner in Section 9.3 and, then,
any excess shall be retained by the Borrower.

          (c) Application of Payments During an Event of Default. Each of Parent and the
Borrower hereby irrevocably waives, and agrees to cause each Loan Party and each other Group Member
to waive, the right to direct the application during the continuance of an Event of Default of any
and all payments in respect of any Obligation and any proceeds of Collateral and agrees that,
notwithstanding the provisions of clause (a) above, the Administrative Agent shall apply
all payments in respect of any Obligation, all funds on deposit in any Cash Collateral Account and
all other proceeds of Collateral (i) first, to pay Obligations in respect of any cost or
expense reimbursements, fees or indemnities then due to the Administrative Agent (in its capacity
as Administrative Agent), (ii) second, to pay Obligations in respect of any cost or expense
reimbursements, fees or indemnities then due to the Lenders and the L/C Issuers, (iii)
third, to pay interest then due and payable in respect of the Loans and L/C Reimbursement
Obligations, (iv) fourth, to repay the outstanding principal amounts of the Loans and L/C
Reimbursement Obligations, to provide cash collateral for Letters of Credit in the manner and to
the extent described in Section 9.3 and to pay amounts owing with respect to Secured
Hedging Agreements and (v) fifth, to the ratable payment of all other Obligations.

          (d) Application of Payments Generally. All payments that would otherwise be allocated
to the Revolving Credit Lenders pursuant to this Section 2.12 shall instead be allocated
first, to repay interest on Swing Loans, on any portion of the Revolving Loans that the
Administrative Agent may have advanced on behalf of any Lender and on any L/C Reimbursement
Obligation, in each case for which the Administrative Agent or, as the case may be, the L/C Issuer
has not then been reimbursed by such Lender or the Borrower, second to pay the outstanding
principal amount of the foregoing obligations and third, to repay the Revolving Loans. All
repayments of any Revolving Loans or Term Loans shall be applied first, to repay such Loans
outstanding as Base Rate Loans and then, to repay such Loans outstanding as Eurodollar Rate
Loans, with those Eurodollar Rate Loans having earlier expiring Interest Periods being repaid prior
to those having later expiring Interest Periods. All repayments of Term Loans shall be applied to
reduce ratably the remaining installments of such outstanding principal amounts of the Term Loans.
If sufficient amounts are not available to repay all outstanding Obligations described in any
priority level set forth in this Section 2.12, the available amounts shall be applied,
unless otherwise expressly specified herein, to such Obligations ratably based on the proportion of
the Secured Parties’ interest in such Obligations. Any priority level set forth in this
Section 2.12 that includes interest shall include all such interest, whether or not
accruing after the filing of any petition in bankruptcy or the commencement of any insolvency,
reorganization or similar proceeding, and whether or not a claim for post-filing or post-petition
interest is allowed in any such proceeding.

          Section 2.13 Payments and Computations. (a) Procedure. The Borrower
shall make each payment under any Loan Document not later than 11:00 a.m. on the day when due to
the Administrative Agent by wire transfer to the following account (or at such other account or

41

 

by such other means to such other address as the Administrative Agent shall have notified the
Borrower in writing within a reasonable time prior to such payment) in immediately available
Dollars and without setoff or counterclaim:

Deutsche Bank Trust Company Americas, New York, NY Account

Account Name: HH CASH FLOW COLLECTIONS

Account Number: 50271079

ABA: 021-001-033

Reference: GE Capital Re SXC Health Solutions Inc. CFN # HFS2725

The Administrative Agent shall promptly thereafter cause to be distributed immediately available
funds relating to the payment of principal, interest or fees to the Lenders, in accordance with the
application of payments set forth in Section 2.12. The Lenders shall make any payment
under any Loan Document in immediately available Dollars and without setoff or counterclaim. Each
Revolving Credit Lender shall make each payment for the account of any L/C Issuer or Swingline
Lender required pursuant to Section 2.3 or 2.4 (A) if the notice or demand therefor
was received by such Lender prior to 11:00 a.m. on any Business Day, on such Business Day and (B)
otherwise, on the Business Day following such receipt. Payments received by the Administrative
Agent after 11:00 a.m. shall be deemed to be received on the next Business Day.

          (b) Computations of Interests and Fees. All computations of interest and of fees
shall be made by the Administrative Agent on the basis of a year of 360 days (or, in the case of
Base Rate Loans whose interest rate is calculated based on the rate set forth in clause (a)
of the definition of “Base Rate”, 365/366 days), in each case for the actual number of days
(including the first day but excluding the last day) occurring in the period for which such
interest and fees are payable. Each determination of an interest rate or the amount of a fee
hereunder shall be made by the Administrative Agent (including determinations of a Eurodollar Rate
or Base Rate in accordance with the definitions of “Eurodollar Rate” and “Base Rate”, respectively)
and shall be conclusive, binding and final for all purposes, absent manifest error.

          (c) Payment Dates. Whenever any payment hereunder shall be stated to be due on a day
other than a Business Day, the due date for such payment shall be extended to the next succeeding
Business Day without any increase in such payment as a result of additional interest or fees;
provided, however, that such interest and fees shall continue accruing as a result
of such extension of time.

          (d) Advancing Payments. Unless the Administrative Agent shall have received notice
from the Borrower to the Lenders prior to the date on which any payment is due hereunder that the
Borrower will not make such payment in full, the Administrative Agent may assume that the Borrower
has made such payment in full to the Administrative Agent on such date and the Administrative Agent
may, in reliance upon such assumption, cause to be distributed to each Lender on such due date an
amount equal to the amount then due such Lender. If and to the extent that the Borrower shall not
have made such payment in full to the Administrative Agent, each Lender shall repay to the
Administrative Agent on demand such amount distributed to such Lender together with interest
thereon (at the Federal Funds Rate for the first Business Day and thereafter, at the rate
applicable to Base Rate Loans under the

42

 

applicable Facility) for each day from the date such amount is distributed to such Lender
until the date such Lender repays such amount to the Administrative Agent.

          Section 2.14 Evidence of Debt. (a) Records of Lenders. Each Lender
shall maintain in accordance with its usual practice accounts evidencing Indebtedness of the
Borrower to such Lender resulting from each Loan of such Lender from time to time, including the
amounts of principal and interest payable and paid to such Lender from time to time under this
Agreement. In addition, each Lender having sold a participation in any of its Obligations or
having identified an SPV as such to the Administrative Agent, acting as agent of the Borrower
solely for this purpose and solely for tax purposes, shall establish and maintain at its address
referred to in Section 11.11 (or at such other address as such Lender shall notify the
Borrower) a record of ownership, in which such Lender shall register by book entry (A) the name and
address of each such participant and SPV (and each change thereto, whether by assignment or
otherwise) and (B) the rights, interest or obligation of each such participant and SPV in any
Obligation, in any Commitment and in any right to receive any payment hereunder.

          (b) Records of Administrative Agent. The Administrative Agent, acting as agent of the
Borrower solely for tax purposes and solely with respect to the actions described in this
Section 2.14, shall establish and maintain at its address referred to in Section
11.11 (or at such other address as the Administrative Agent may notify the Borrower) (A) a
record of ownership (the “Register”) in which the Administrative Agent agrees to register
by book entry the interests (including any rights to receive payment hereunder) of the
Administrative Agent, each Lender and each L/C Issuer in the Term Loans and the Revolving Credit
Outstandings, each of their obligations under this Agreement to participate in each Loan, Letter of
Credit and L/C Reimbursement Obligation, and any assignment of any such interest, obligation or
right and (B) accounts in the Register in accordance with its usual practice in which it shall
record (1) the names and addresses of the Lenders and the L/C Issuers (and each change thereto
pursuant to Section 2.18 (Substitution of Lenders) and Section 11.2
(Assignments and Participations; Binding Effect)), (2) the Commitments of each Lender, (3)
the amount of each Loan and each funding of any participation described in clause (A)
above, for Eurodollar Rate Loans, the Interest Period applicable thereto, (4) the amount of any
principal or interest due and payable or paid, (5) the amount of the L/C Reimbursement Obligations
due and payable or paid and (6) any other payment received by the Administrative Agent from the
Borrower and its application to the Obligations.

          (c) Registered Obligations. Notwithstanding anything to the contrary contained in
this Agreement, the Loans (including any Notes evidencing such Loans and, in the case of Revolving
Loans, the corresponding obligations to participate in L/C Obligations and Swing Loans) and the L/C
Reimbursement Obligations are registered obligations, the right, title and interest of the Lenders
and the L/C Issuers and their assignees in and to such Loans or L/C Reimbursement Obligations, as
the case may be, shall be transferable only upon notation of such transfer in the Register and no
assignment thereof shall be effective until recorded therein. This Section 2.14 and
Section 11.2 shall be construed so that the Loans and L/C Reimbursement Obligations are at
all times maintained in “registered form” within the meaning of Sections 163(f), 871(h)(2)
and 881(c)(2) of the Code and any related regulations (and any successor provisions).

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          (d) Prima Facie Evidence. The entries made in the Register and in the accounts
maintained pursuant to clauses (a) and (b) above shall, to the extent permitted by
applicable Requirements of Law, be prima facie evidence of the existence and amounts of the
obligations recorded therein; provided, however, that no error in such account and
no failure of any Lender or the Administrative Agent to maintain any such account shall affect the
obligations of any Loan Party to repay the Loans in accordance with their terms. In addition, the
Loan Parties, the Administrative Agent, the Lenders and the L/C Issuers shall treat each Person
whose name is recorded in the Register as a Lender or L/C Issuer, as applicable, for all purposes
of this Agreement. Information contained in the Register with respect to any Lender or any L/C
Issuer shall be available for access by the Borrower, the Administrative Agent, such Lender or such
L/C Issuer at any reasonable time and from time to time upon reasonable prior notice. No Lender or
L/C Issuer shall, in such capacity, have access to or be otherwise permitted to review any
information in the Register other than information with respect to such Lender or L/C Issuer unless
otherwise agreed by the Administrative Agent.

          (e) Notes. Upon any Lender’s request, the Borrower shall promptly execute and deliver
Notes to such Lender evidencing the Loans of such Lender in a Facility and substantially in the
form of Exhibit B; provided, however, that only one Note for each Facility
shall be issued to each Lender, except (i) to an existing Lender exchanging existing Notes to
reflect changes in the Register relating to such Lender, in which case the new Notes delivered to
such Lender shall be dated the date of the original Notes and (ii) in the case of loss, destruction
or mutilation of existing Notes and similar circumstances. Each Note, if issued, shall only be
issued as means to evidence the right, title or interest of a Lender or a registered assignee in
and to the related Loan, as set forth in the Register, and in no event shall any Note be considered
a bearer instrument or obligation.

          Section 2.15 Suspension of Eurodollar Rate Option. Notwithstanding any
provision to the contrary in this Article II, the following shall apply:

          (a) Interest Rate Unascertainable, Inadequate or Unfair. In the event that (A) the
Administrative Agent determines that adequate and fair means do not exist for ascertaining the
applicable interest rates by reference to which the Eurodollar Rate is determined or (B) the
Required Lenders notify the Administrative Agent that the Eurodollar Rate for any Interest Period
will not adequately reflect the cost to the Lenders of making or maintaining such Loans for such
Interest Period, the Administrative Agent shall promptly so notify the Borrower and the Lenders,
whereupon the obligation of each Lender to make or to continue Eurodollar Rate Loans shall be
suspended as provided in clause (c) below until the Administrative Agent shall notify the
Borrower that the Required Lenders have determined that the circumstances causing such suspension
no longer exist.

          (b) Illegality. If the introduction of, or any change in or in the interpretation of,
any Requirement of Law after the date of this Agreement shall make it unlawful, or any Governmental
Authority shall assert that it is unlawful, for any Lender or its applicable lending office to make
Eurodollar Rate Loans or to continue to fund or maintain Eurodollar Rate Loans, then, on notice
thereof and demand therefor by such Lender to the Borrower through the Administrative Agent, the
obligation of such Lender to make or to continue Eurodollar Rate Loans shall be suspended as
provided in clause (c) below until such condition ceases to exist.

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          (c) Effect of Suspension. If the obligation of any Lender to make or to continue
Eurodollar Rate Loans is suspended, (A) the obligation of such Lender to convert Base Rate Loans
into Eurodollar Rate Loans shall be suspended, (B) such Lender shall make a Base Rate Loan at any
time such Lender would otherwise be obligated to make a Eurodollar Rate Loan, (C) the Borrower may
revoke any pending Notice of Borrowing or Notice of Conversion or Continuation to make or continue
any Eurodollar Rate Loan or to convert any Base Rate Loan into a Eurodollar Rate Loan and (D) each
Eurodollar Rate Loan of such Lender shall automatically and immediately (or, in the case of any
suspension pursuant to clause (a) above, on the last day of the current Interest Period
thereof) be converted into a Base Rate Loan.

          Section 2.16 Breakage Costs; Increased Costs; Capital Requirements. (a)
Breakage Costs. The Borrower shall compensate each Lender, upon demand from such Lender to
such Borrower (with copy to the Administrative Agent), for all Liabilities (including, in each
case, those incurred by reason of the liquidation or reemployment of deposits or other funds
acquired by such Lender to prepare to fund, to fund or to maintain the Eurodollar Rate Loans of
such Lender to the Borrower but excluding any loss of the Applicable Margin on the relevant Loans)
that such Lender may incur (A) to the extent, for any reason other than solely by reason of such
Lender being a Non-Funding Lender, a proposed Borrowing, conversion into or continuation of
Eurodollar Rate Loans does not occur on a date specified therefor in a Notice of Borrowing or a
Notice of Conversion or Continuation or in a similar request made by telephone by the Borrower, (B)
to the extent any Eurodollar Rate Loan is paid (whether through a scheduled, optional or mandatory
prepayment) or converted to a Base Rate Loan (including because of Section 2.15) on a date
that is not the last day of the applicable Interest Period or (C) as a consequence of any failure
by the Borrower to repay Eurodollar Rate Loans when required by the terms hereof. For purposes of
this clause (a), each Lender shall be deemed to have funded each Eurodollar Rate Loan made
by it using a matching deposit or other borrowing in the London interbank market.

          (b) Increased Costs. If at any time after the date hereof, the adoption of, or any
change in or in the interpretation, application or administration of, or compliance with, any
Requirement of Law (other than any imposition or increase of Eurodollar Reserve Requirements) from
any Governmental Authority shall have the effect of (i) increasing the cost to any such Lender of
making, funding or maintaining any Eurodollar Rate Loan or to agree to do so or of participating,
or agreeing to participate, in extensions of credit, (ii) increasing the cost to such L/C Issuer of
Issuing or maintaining any Letter of Credit or of agreeing to do so or (iii) imposing any other
cost to such Lender or L/C Issuer with respect to compliance with its obligations under any Loan
Document, then, upon demand by such Lender or L/C Issuer (with copy to the Administrative Agent),
the Borrower shall pay to the Administrative Agent for the account of such Lender or L/C Issuer
amounts sufficient to compensate such Lender or L/C Issuer for such increased cost.

          (c) Increased Capital Requirements. If at any time after the date hereof, the
adoption of, or any change in or in the interpretation, application or administration of, or
compliance with, any Requirement of Law (other than any imposition or increase of Eurodollar
Reserve Requirements) from any Governmental Authority regarding capital adequacy, reserves, special
deposits, compulsory loans, insurance charges against property of, deposits with or for
the account of, Obligations owing to, or other credit extended or participated in by, any Lender

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or L/C Issuer or any similar requirement (in each case other than any imposition or increase
of Eurodollar Reserve Requirements) shall have the effect of reducing the rate of return on the
capital of such Lender’s or L/C Issuer (or any corporation controlling such Lender or L/C Issuer)
as a consequence of its obligations under or with respect to any Loan Document or Letter of Credit
to a level below that which, taking into account the capital adequacy policies of such Lender, L/C
Issuer or corporation, such Lender, L/C Issuer or corporation could have achieved but for such
adoption or change, then, upon demand from time to time by such Lender or L/C Issuer (with a copy
of such demand to the Administrative Agent), the Borrower shall pay to the Administrative Agent for
the account of such Lender amounts sufficient to compensate such Lender for such reduction.

          (d) Compensation Certificate. Each demand for compensation under this Section
2.16 shall be accompanied by a certificate of the Lender or L/C Issuer claiming such
compensation, setting forth in reasonable detail the amounts to be paid hereunder, which
certificate shall be conclusive, binding and final for all purposes, absent manifest error. In
determining such amount, such Lender or L/C Issuer may use any reasonable averaging and attribution
methods. Notwithstanding the foregoing, the Borrower shall not be required to compensate a Lender
or L/C Issuer for any increased costs or reduction incurred more than 180 days prior to the date
that such Lender or L/C Issuer notifies the Borrower of the event giving rise to such increased
costs or reduction and its intention to claim compensation therefor. Furthermore, if any change in
a Requirement of Law giving rise to such increased costs or reductions is retroactive, then the
180-day period referred to above shall be extended to include the 2 year period of retroactive
effect thereof.

          Section 2.17 Taxes. (a) Payments Free and Clear of Taxes. Except as
otherwise provided in this Section 2.17, each payment by any Loan Party under any Loan
Document shall be made free and clear of all present or future taxes, levies, imposts, deductions,
charges or withholdings and all liabilities with respect thereto (and without deduction for any of
them) (collectively, but excluding the taxes set forth in clauses (i) and (ii)
below, the “Taxes”) other than for (i) taxes measured by net income (including branch
profits taxes) and franchise taxes imposed in lieu of net income taxes, in each case imposed on any
Secured Party as a result of a present or former connection between such Secured Party and the
jurisdiction of the Governmental Authority imposing such tax or any political subdivision or taxing
authority thereof or therein (other than such connection arising solely from any Secured Party
having executed, delivered or performed its obligations or received a payment under, or enforced,
any Loan Document) or (ii) taxes that are directly attributable to the failure (other than as a
result of a change in any Requirement of Law) by any Secured Party to deliver the documentation
required to be delivered pursuant to clause (f) below.

          (b) Gross-Up. If any Taxes shall be required by law to be deducted from or in respect
of any amount payable under any Loan Document (other than any Secured Hedging Agreement) to any
Secured Party (i) such amount shall be increased as necessary to ensure that, after all required
deductions for Taxes are made (including deductions applicable to any increases to any amount under
this Section 2.17), such Secured Party receives the amount it would have received had no
such deductions been made, (ii) the relevant Loan Party shall make
such deductions, (iii) the relevant Loan Party shall timely pay the full amount deducted to
the relevant taxing authority or other authority in accordance with applicable Requirements of Law

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and (iv) within 30 days after such payment is made, the relevant Loan Party shall deliver to the
Administrative Agent an original or certified copy of a receipt evidencing such payment;
provided, however, that no such increase shall be made with respect to, and no Loan
Party shall be required to indemnify any such Secured Party pursuant to clause (d) below
for, withholding taxes to the extent that the obligation to withhold amounts existed on the date
that such Secured Party became a “Secured Party” under this Agreement in the capacity under which
such Secured Party makes a claim under this clause (b), except in each case to the extent
such Secured Party is a direct or indirect assignee (other than pursuant to Section 2.18
(Substitution of Lenders)) of any other Secured Party that was entitled, at the time the
assignment of such other Secured Party became effective, to receive additional amounts under this
clause (b).

          (c) Other Taxes. In addition, the Borrower agrees to pay, and authorizes the
Administrative Agent to pay in its name, any stamp, documentary, excise or property tax, charges or
similar levies imposed by any applicable Requirement of Law or Governmental Authority and all
Liabilities with respect thereto (including by reason of any delay in payment thereof), in each
case arising from the execution, delivery or registration of, or otherwise with respect to, any
Loan Document or any transaction contemplated therein (collectively, “Other Taxes”). The
Swingline Lender may, without any need for notice, demand or consent from the Borrower, by making
funds available to the Administrative Agent in the amount equal to any such payment, make a Swing
Loan to the Borrower in such amount, the proceeds of which shall be used by the Administrative
Agent in whole to make such payment. Within 30 days after the date of any payment of Taxes or
Other Taxes by any Loan Party, the Borrower shall furnish to the Administrative Agent, at its
address referred to in Section 11.11, the original or a certified copy of a receipt
evidencing payment thereof.

          (d) Indemnification. The Borrower shall reimburse and indemnify, within 30 days after
receipt of demand therefor (with copy to the Administrative Agent), each Secured Party for all
Taxes and Other Taxes (including any Taxes and Other Taxes imposed by any jurisdiction on amounts
payable under this Section 2.17) paid by such Secured Party and any Liabilities (other than
taxes set forth in clauses (i) and (ii) of Section 2.17(a)) arising therefrom or with respect
thereto, whether or not such Taxes or Other Taxes were correctly or legally asserted. A
certificate of the Secured Party (or of the Administrative Agent on behalf of such Secured Party)
claiming any compensation under this clause (d), setting forth in reasonable detail the
amounts to be paid thereunder and delivered to the Borrower with copy to the Administrative Agent,
shall be conclusive, binding and final for all purposes, absent manifest error. In determining
such amount, the Administrative Agent and such Secured Party may use any reasonable averaging and
attribution methods.

          (e) Mitigation. Any Lender claiming any additional amounts payable pursuant to this
Section 2.17 shall use its reasonable efforts (consistent with its internal policies and
Requirements of Law) to change the jurisdiction of its lending office if such a change would reduce
any such additional amounts (or any similar amount that may thereafter accrue) and would not, in
the sole determination of such Lender, be otherwise disadvantageous to such Lender.

          (f) Tax Forms. (i) Each Non-U.S. Lender Party that, at any of the following times,
is entitled to an exemption from United States withholding tax or, after a change in any

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Requirement of Law, is subject to such withholding tax at a reduced rate under an applicable tax
treaty, shall (w) on or prior to the date such Non-U.S. Lender Party becomes a “Non-U.S. Lender
Party” hereunder, (x) on or prior to the date on which any such form or certification expires or
becomes obsolete, (y) after the occurrence of any event requiring a change in the most recent form
or certification previously delivered by it pursuant to this clause (i) and (z) from time
to time if requested by the Borrower or the Administrative Agent (or, in the case of a participant
or SPV, the relevant Lender), provide the Administrative Agent and the Borrower (or, in the case of
a participant or SPV, the relevant Lender) with two completed originals of each of the following,
as applicable: (A) Forms W-8ECI (claiming exemption from U.S. withholding tax because the income
is effectively connected with a U.S. trade or business), W-8BEN (claiming exemption from, or a
reduction of, U.S. withholding tax under an income tax treaty) or any successor forms, (B) in the
case of a Non-U.S. Lender Party claiming exemption under Sections 871(h) or 881(c) of the Code,
Form W-8BEN (claiming exemption from U.S. withholding tax under the portfolio interest exemption)
or any successor form and a certificate in form and substance acceptable to the Administrative
Agent that such Non-U.S. Lender Party is not (1) a “bank” within the meaning of Section
881(c)(3)(A) of the Code, (2) a “10 percent shareholder” of the Borrower within the meaning of
Section 881(c)(3)(B) of the Code or (3) a “controlled foreign corporation” described in Section
881(c)(3)(C) of the Code or (C) any other applicable document prescribed by the IRS certifying as
to the entitlement of such Non-U.S. Lender Party to such exemption from United States withholding
tax or reduced rate with respect to all payments to be made to such Non-U.S. Lender Party under the
Loan Documents. Unless the Borrower and the Administrative Agent have received forms or other
documents satisfactory to them indicating that payments under any Loan Document to or for a
Non-U.S. Lender Party are not subject to United States withholding tax or are subject to such tax
at a rate reduced by an applicable tax treaty, the Loan Parties and the Administrative Agent shall
withhold amounts required to be withheld by applicable Requirements of Law from such payments at
the applicable statutory rate.

          (ii) Each U.S. Lender Party shall (A) on or prior to the date such U.S. Lender Party
becomes a “U.S. Lender Party” hereunder, (B) on or prior to the date on which any such form
or certification expires or becomes obsolete, (C) after the occurrence of any event
requiring a change in the most recent form or certification previously delivered by it
pursuant to this clause (f) and (D) from time to time if requested by the Borrower
or the Administrative Agent (or, in the case of a participant or SPV, the relevant Lender),
provide the Administrative Agent and the Borrower (or, in the case of a participant or SPV,
the relevant Lender) with two completed originals of Form W-9 (certifying that such U.S.
Lender Party is entitled to an exemption from U.S. backup withholding tax) or any successor
form.

          (iii) Each Lender having sold a participation in any of its Obligations or identified
an SPV as such to the Administrative Agent shall collect from such participant or SPV the
documents described in this clause (f) and provide them to the Administrative Agent.

          Section 2.18 Substitution of Lenders. (a) Substitution Right. In
the event that any Lender in any Facility (an “Affected Lender”), (i) makes a claim under
clause (b) (Increased Costs) or (c) (Increased Capital
Requirements) of Section 2.16, (ii) notifies the Borrower pursuant to Section
2.15(b) (Illegality) that it becomes illegal for such Lender to continue to fund

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or make any Eurodollar Rate Loan in such Facility, (iii) makes a claim for payment pursuant to
Section 2.17(b) (Taxes), (iv) becomes a Non-Funding Lender with respect to such
Facility or (v) does not consent to any amendment, waiver or consent to any Loan Document for which
the consent of the Required Lenders is obtained but that requires the consent of other Lenders in
such Facility, the Borrower may either pay in full such Affected Lender with respect to amounts due
in such Facility with the consent of the Administrative Agent or substitute for such Affected
Lender in such Facility any Lender or any Affiliate or Approved Fund of any Lender or any other
Person acceptable (which acceptance shall not be unreasonably withheld or delayed) to the
Administrative Agent (in each case, a “Substitute Lender”).

          (b) Procedure. To substitute such Affected Lender or pay in full the Obligations owed
to such Affected Lender under such Facility, the Borrower shall deliver a notice to the
Administrative Agent and such Affected Lender. The effectiveness of such payment or substitution
shall be subject to the delivery to the Administrative Agent by the Borrower (or, as may be
applicable in the case of a substitution, by the Substitute Lender) of (i) payment for the account
of such Affected Lender, of, to the extent accrued through, and outstanding on, the effective date
for such payment or substitution, all Obligations owing to such Affected Lender with respect to
such Facility (including those that will be owed because of such payment and all Obligations that
would be owed to such Lender if it was solely a Lender in such Facility), (ii) in the case of a
payment in full of the Obligations owing to such Affected Lender in the Revolving Credit Facility,
payment of any amount that, after giving effect to the termination of the Commitment of such
Affected Lender, is required to be paid pursuant to Section 2.8(c) (Excess
Outstandings) and (iii) in the case of a substitution, (A) payment of the assignment fee set
forth in Section 11.2(c) and (B) an assumption agreement in form and substance satisfactory
to the Administrative Agent whereby the Substitute Lender shall, among other things, agree to be
bound by the terms of the Loan Documents and assume the Commitment of the Affected Lender under
such Facility.

          (c) Effectiveness. Upon satisfaction of the conditions set forth in clause
(b) above, the Administrative Agent shall record such substitution or payment in the Register,
whereupon (i) in the case of any payment in full in any Facility, such Affected Lender’s
Commitments in such Facility shall be terminated and (ii) in the case of any substitution in any
Facility, (A) the Affected Lender shall sell and be relieved of, and the Substitute Lender shall
purchase and assume, all rights and claims of such Affected Lender under the Loan Documents with
respect to such Facility, except that the Affected Lender shall retain such rights expressly
providing that they survive the repayment of the Obligations and the termination of the
Commitments, (B) the Substitute Lender shall become a “Lender” hereunder having a
Commitment in such Facility in the amount of such Affected Lender’s Commitment in such Facility and
(C) the Affected Lender shall execute and deliver to the Administrative Agent an Assignment to
evidence such substitution and deliver any Note in its possession with respect to such Facility;
provided, however, that the failure of any Affected Lender to execute any such
Assignment or deliver any such Note shall not render such sale and purchase (or the
corresponding assignment) invalid.

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ARTICLE 3

CONDITIONS TO LOANS AND LETTERS OF CREDIT

          Section 3.1 Conditions Precedent to Initial Loans and Letters of Credit. The
obligation of each Lender to make any Loan on the Closing Date and the obligation of each L/C
Issuer to Issue any Letter of Credit on the Closing Date is subject to the satisfaction or due
waiver of each of the following conditions precedent:

          (a) Certain Documents. The Administrative Agent shall have received on or prior to
the Closing Date each of the following, each dated the Closing Date unless otherwise agreed by the
Administrative Agent, in form and substance satisfactory to the Administrative Agent:

          (i) this Agreement duly executed by Parent, the Borrower and Merger Sub and, for the
account of each Lender having requested the same by notice to the Administrative Agent and
the Borrower received by each at least 3 Business Days prior to the Closing Date (or such
later date as may be agreed by the Borrower), Notes in each applicable Facility conforming
to the requirements set forth in Section 2.14(e);

          (ii) the Guaranty and Security Agreement, duly executed by each Guarantor, other than
the Parent, together with (A) copies of UCC, Intellectual Property and other appropriate
search reports and of all effective prior filings listed therein, together with evidence of
the termination of such prior filings and other documents with respect to the priority of
the security interest of the Administrative Agent in the Collateral, in each case as may be
reasonably requested by the Administrative Agent, (B) all documents representing all
Securities being pledged pursuant to such Guaranty and Security Agreement and related
undated powers or endorsements duly executed in blank and (C) all Control Agreements that,
in the reasonable judgment of the Administrative Agent, are required for the Loan Parties to
comply with the Loan Documents as of the Closing Date, each duly executed by, in addition to
the applicable Loan Party, the applicable financial institution;

          (iii) the Canadian Guaranty and Security Agreement, duly executed by the Parent,
together with (A) copies of Intellectual Property and other appropriate search reports and
of all effective prior filings listed therein, together with evidence of the termination of
such prior filings and other documents with respect to the priority of the security interest
of the Administrative Agent in the Collateral, in each case as may be reasonably requested
by the Administrative Agent, (B) all documents representing all Securities being pledged
pursuant to such Canadian Guaranty and Security Agreement and related undated powers or
endorsements duly executed in blank and (C) all Control Agreements that, in the reasonable judgment of the Administrative Agent, are required
for the Loan Parties to comply with the Loan Documents as of the Closing Date, each duly
executed by, in addition to the applicable Loan Party, the applicable financial institution;

          (iv) [Intentionally Omitted];

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          (v) duly executed favorable opinions of Sidley Austin LLP, counsel to the Loan Parties
in New York, Haynes and Boone LLP, counsel to the Borrower in Texas, Heenan Blaikie LLP,
counsel to the Parent in Ontario and Lackowicz, Shier & Hoffman, counsel to the Parent in
the Yukon Territory, each addressed to the Administrative Agent, the L/C Issuers and the
Lenders and addressing such matters as the Administrative Agent may reasonably request;

          (vi) a copy of each Constituent Document of each Loan Party that is on file with any
Governmental Authority in any jurisdiction, certified as of a recent date by such
Governmental Authority, together with, if applicable, certificates attesting to the good
standing of such Loan Party in such jurisdiction and each other jurisdiction where such Loan
Party is qualified to do business as a foreign entity or where such qualification is
necessary (and, if appropriate in any such jurisdiction, related tax certificates);

          (vii) a certificate of the secretary or other officer of each Loan Party in charge of
maintaining books and records of such Loan Party certifying as to (A) the names and
signatures of each officer of such Loan Party authorized to execute and deliver any Loan
Document, (B) the Constituent Documents of such Loan Party attached to such certificate are
complete and correct copies of such Constituent Documents as in effect on the date of such
certification (or, for any such Constituent Document delivered pursuant to clause
(v) above, that there have been no changes from such Constituent Document so delivered)
and (C) the resolutions of such Loan Party’s board of directors or other appropriate
governing body approving and authorizing the execution, delivery and performance of each
Loan Document to which such Loan Party is a party;

          (viii) a certificate of a Responsible Officer of the Borrower to the effect that (A)
each condition set forth in Section 3.2(b) has been satisfied, (B) both the Loan
Parties taken as a whole and the Borrower are Solvent after giving effect to the initial
Loans and Letters of Credit, the consummation of the Related Transactions, the application
of the proceeds thereof in accordance with Section 7.9 and the payment of all
estimated legal, accounting and other fees and expenses related hereto and thereto and (C)
attached thereto are complete and correct copies of the Acquisition Agreement, its schedules
and exhibits thereto;

          (ix) insurance certificates in form and substance reasonably satisfactory to the
Administrative Agent demonstrating that the insurance policies required by Section
7.5 are in full force and effect and have all endorsements required by such Section
7.5; and

          (x) such other documents and information as any Lender through the Administrative Agent
may reasonably request.

          (b) Fee and Expenses. There shall have been paid to the Administrative Agent, for the
account of the Administrative Agent, its Related Persons, any L/C Issuer or any Lender, as the case
may be, all fees and all reimbursements of costs or expenses, in each case due and payable under
any Loan Document on or before the Closing Date.

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          (c) Consents. Each Group Member shall have received all consents and authorizations
required pursuant to any material Contractual Obligation with any other Person and shall have
obtained all Permits of, and effected all notices to and filings with, any Governmental Authority,
in each case, as may be necessary in connection with the consummation of the transactions
contemplated in any Loan Document or Related Document (including the Related Transactions).

          (d) Related Transactions. The Administrative Agent shall be satisfied that, subject
only the funding of the initial Loans hereunder and the use of proceeds thereof, (A) (i) if the
Acquisition is structured as a One Step Merger, the One Step Merger shall have been or shall
substantially concurrently be consummated in accordance with the terms of the Acquisition
Agreement, without giving effect to any modifications, amendments, express waivers or consents
thereto that are materially adverse to the Lenders (including without limitation the definition of
“Company Material Adverse Effect” therein) without the consent of Administrative Agent (which
consent shall not be unreasonably withheld, delayed or conditioned) and concurrently with
consummation of the One Step Merger, the Acquired Company and its Domestic Subsidiaries shall take
any and all actions necessary or desirable, in the Administrative Agent’s judgment, to become
parties as Guarantors to this Agreement, the Guaranty and Security Agreement and each other
relevant Loan Document; or (ii) if the Acquisition is structured as an Exchange Offer and Second
Step Merger, Merger Sub shall have accepted for payment the shares tendered and not withdrawn in
the Exchange Offer (the date of such acceptance, the “Acceptance Date”) and all the conditions to
the Exchange Offer shall have been satisfied in accordance with the terms of the Acquisition
Agreement, without giving effect to any modifications, amendments, express waivers or consents
thereto that are materially adverse to the Lenders (including without limitation the provisions of
Section 1.4, Top-Up Option, or definitions of “Minimum Contribution” and “Company Material Adverse
Effect” therein) without the consent of Administrative Agent (which consent shall not be
unreasonably withheld, delayed or conditioned) and (B) all obligations under the Existing Credit
Agreement will have been repaid in full, as evidenced by a payoff letter duly executed and
delivered by the Acquired Company and the Existing Agent.

          (e) Equity. The Exchange Ratio (as such term is defined in the Acquisition Agreement)
shall be 0.217.

          (f) Receipt of Financial Statements. Administrative Agent shall have received (a) to
the extent available, audited consolidated Financial Statements of Parent for the fiscal period
ending December 31, 2007, which statements shall be unqualified, (b) as soon as available, interim
unaudited monthly consolidated Financial Statements of Parent for each fiscal month ended after
December 31, 2007 and (c) as soon as available, interim unaudited monthly
consolidated Financial Statements of Acquired Company for each fiscal month ended after
October 31, 2007.

          (g) Receipt of Pro Forma Financial Statements and Business Plan. Administrative Agent
shall have received and be satisfied with (a) a pro forma estimated balance sheet of Parent and its
Subsidiaries at the Closing Date after giving effect to the Transaction and the transactions
contemplated thereby, and (b) Borrower’s business plan which shall include a financial forecast on
a quarterly basis for the first twelve months after the Closing Date and on

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an annual basis
thereafter through 2014 prepared by Borrower’s management. Administrative Agent acknowledges that
the pro forma balance sheet and business plan that it has received as of February 25, 2008 are
satisfactory.

          (h) No Defaults. There shall not occur as a result of, and after giving effect to,
the consummation of the Acquisition and the funding of the Facilities, a default (or any event
which with the giving of notice or lapse of time or both will be a default) under any of
Borrower’s, the Guarantors’ or their respective subsidiaries’ material debt instruments and other
material agreements.

          (i) Minimum EBITDA; Maximum Leverage. The consolidated adjusted EBITDA (with
adjustments for Borrower for loss on disposal of capital assets of $133,000 and severance costs of
$719,000 and adjustments for the Acquired Company for impairment loss of $752,000, one-time
termination benefits of $2,941,000, consulting fees of $1,128,000, rebate error of $456,000 and
non-recurring legal costs of $1,051,000) of Parent and the Acquired Company for the twelve fiscal
month period most recently ended prior to the Closing Date shall be no less than $28.0 million.
The Consolidated Leverage Ratio of Parent and Acquired Company on the Closing Date after giving
effect to the initial borrowing under the Facilities and the other transactions described herein
shall not exceed 1.80 to 1.00.

          (j) No Material Adverse Effect. There shall not have been any events, circumstances,
developments or other changes in facts that would, in the aggregate, have (a) a “Company Material
Adverse Effect” (as defined in the Acquisition Agreement), or (b) an effect that results in or
causes, or could reasonably be expected to result in or cause, a material adverse change in any of
(i) since December 31, 2006, the financial condition, business, performance, operations or property
of Borrower and its subsidiaries, taken as a whole, (ii) the ability of Borrower or any Guarantor
to perform its obligations under any Loan Document and (iii) the validity or enforceability of any
Loan Document or the rights and remedies of the Administrative Agent, the Lenders and the other
Secured Parties under any Loan Document.

          Section 3.2 Conditions Precedent to Each Loan and Letter of Credit. The
obligation of each Lender on any date (including the Closing Date) to make any Loan and of each L/C
Issuer on any date (including the Closing Date) to Issue any Letter of Credit is subject to the
satisfaction of each of the following conditions precedent:

          (a) Request. The Administrative Agent (and, in the case of any Issuance, the relevant
L/C Issuer) shall have received, to the extent required by Article II, a written, timely
and duly executed and completed Notice of Borrowing, Swingline Request or, as the case may be, L/C
Request.

          (b) Representations and Warranties; No Defaults. The following statements shall be
true on such date, both before and after giving effect to such Loan or, as applicable, such
Issuance: (i) the representations and warranties set forth in any Loan Document shall be true and
correct in all material respects on and as of such date or, to the extent such representations and
warranties expressly relate to an earlier date, on and as of such earlier date and (ii) no Default
shall be continuing.

53

 

The representations and warranties set forth in any Notice of Borrowing, Swingline Request or L/C
Request (or any certificate delivered in connection therewith) shall be deemed to be made again on
and as of the date of the relevant Loan or Issuance and the acceptance of the proceeds thereof or
of the delivery of the relevant Letter of Credit.

          Section 3.3 Determinations of Initial Borrowing Conditions. For purposes of
determining compliance with the conditions specified in Section 3.1, each Lender shall be
deemed to be satisfied with each document and each other matter required to be satisfactory to such
Lender unless, prior to the Closing Date, the Administrative Agent receives notice from such Lender
specifying such Lender’s objections and such Lender has not made available its Pro Rata Share of
any Borrowing scheduled to be made on the Closing Date.

          Section 3.4 Conditions to Closing. The conditions set forth in Sections
3.1 and 3.2 as they relate to initial loans and Letters of Credit shall be satisfied on
or prior to May 13, 2007. A failure of this Agreement to become effective on or prior to such date
shall not affect the terms, conditions and other provisions of the Commitment Letter dated February
25, 2008, between GE Capital and the Borrower.

ARTICLE 4

REPRESENTATIONS AND WARRANTIES

          To induce the Lenders, the L/C Issuers and the Administrative Agent to enter into the Loan
Documents, each of Parent and the Borrower (and, to the extent set forth in any other Loan
Document, each other Loan Party) represents and warrants to each of them each of the following on
and as of each date applicable pursuant to Section 3.2:

          Section 4.1 Corporate Existence; Compliance with Law. Each Group Member (a)
is duly organized, validly existing and in good standing under the laws of the jurisdiction of its
organization, (b) is duly qualified to do business as a foreign entity and in good standing under
the laws of each jurisdiction where such qualification is necessary, except where the failure to be
so qualified or in good standing would not, in the aggregate, have a Material Adverse Effect, (c)
has all requisite power and authority and the legal right to own, pledge, mortgage and operate its
property, to lease or sublease any property it operates under lease or sublease and to conduct its
business as now or currently proposed to be conducted, (d) is in compliance with its Constituent
Documents, (e) is in compliance with all applicable Requirements of Law except where the failure to
be in compliance would not have a Material Adverse Effect and (f) has all necessary Permits from or
by, has made all necessary filings with, and has given all necessary notices to, each Governmental
Authority having jurisdiction, to the extent required for such ownership, lease, sublease, operation, occupation or conduct of
business, except where the failure to obtain such Permits, make such filings or give such notices
would not, in the aggregate, have a Material Adverse Effect.

          Section 4.2 Loan and Related Documents. (a) Power and Authority.
The execution, delivery and performance by each Loan Party of the Loan Documents and Related
Documents to which it is a party and the consummation of the Related Transactions and other

54

 

transactions contemplated therein (i) are within such Loan Party’s corporate or similar powers and,
at the time of execution thereof, have been duly authorized by all necessary corporate and similar
action (including, if applicable, consent of holders of its Securities), (ii) do not (A) contravene
such Loan Party’s Constituent Documents, (B) violate any applicable Requirement of Law, (C)
conflict with, contravene, constitute a default or breach under, or result in or permit the
termination or acceleration of, any material Contractual Obligation of any Loan Party or any of its
Subsidiaries (including other Related Documents or Loan Documents) other than those that would not,
in the aggregate, have a Material Adverse Effect and are not created or caused by, or a conflict,
breach, default or termination or acceleration event under, any Loan Document or (D) result in the
imposition of any Lien (other than a Permitted Lien) upon any property of any Loan Party or any of
its Subsidiaries and (iii) do not require any Permit of, or filing with, any Governmental Authority
or any consent of, or notice to, any Person, other than (A) with respect to the Loan Documents, the
filings required to perfect the Liens created by the Loan Documents, (B) those listed on
Schedule 4.2 and that have been, or will be prior to the Closing Date, obtained or made,
copies of which have been, or will be prior to the Closing Date, delivered to the Administrative
Agent, and each of which on the Closing Date will be in full force and effect, (C) with respect to
the Acquisition, those that, if not obtained, would not, in the aggregate, have a Material Adverse
Effect and (D) filings with the Securities and Exchange Commission and the Canadian Securities
Commission.

          (b) Due Execution and Delivery. From and after its delivery to the Administrative
Agent, each Loan Document and Related Document has been duly executed and delivered to the other
parties thereto by each Loan Party party thereto, is the legal, valid and binding obligation of
such Loan Party and is enforceable against such Loan Party in accordance with its terms, subject to
applicable bankruptcy, insolvency, reorganization, moratorium or other laws affecting creditors’
rights generally and subject to general principles of equity, regardless of whether considered in a
proceeding in equity or at law.

          (c) Related Documents. Each representation and warranty in each Related Document is
true and correct in all material respects and no default, or event that, with the giving of notice
or lapse of time or both, would constitute a default, has occurred thereunder. As of the Closing
Date, all applicable waiting periods in connection with the Acquisition have expired or have been
terminated without any action being taken by any Governmental Authority (including any requisite
waiting period (and any extension thereof) under the Hart-Scott-Rodino Antitrust Improvements Act
of 1976).

          Section 4.3 Ownership of Group Members. Set forth on Schedule 4.3 is
a complete and accurate list showing, as of the Closing Date, for each Group Member and each
Subsidiary of any Group Member and each joint venture of any of them, its jurisdiction of
organization, the number of shares of each class of Stock authorized (if applicable), the number
outstanding on the Closing Date and the number and percentage of the outstanding shares of
each such class owned (directly or indirectly) by the Borrower or Parent. All outstanding Stock of
each of them has been validly issued, is fully paid and non-assessable (to the extent applicable)
and, except in the case of Parent, is owned beneficially and of record by a Group Member (or, in
the case of the Borrower, by Parent) free and clear of all Liens other than the security interests
created by the Loan Documents and, in the case of joint ventures, Permitted Liens. There are no
Stock Equivalents with respect to the Stock of any Group Member (other

55

 

than Parent) or any
Subsidiary of any Group Member or any joint venture of any of them and, as of the Closing Date,
except as set forth on Schedule 4.3, there are no Stock Equivalents with respect to the
Stock of Parent. There are no Contractual Obligations or other understandings to which any Group
Member, any Subsidiary of any Group Member or any joint venture of any of them is a party with
respect to (including any restriction on) the issuance, voting, Sale or pledge of any Stock or
Stock Equivalent of any Group Member or any such Subsidiary or joint venture other than pursuant to
employee stock options, employee benefit plans, unvested shares and restricted stock issued
pursuant to such benefit plans.

          Section 4.4 Financial Statements. (a) Each of (i) the audited Consolidated
balance sheet of the Parent as at December 31, 2007 and the related Consolidated statements of
income, retained earnings and cash flows of the Parent for the Fiscal Year then ended, certified by
KPMG LLP, (ii) subject to the absence of footnote disclosure and normal recurring year-end audit
adjustments, the unaudited Consolidated balance sheets of the Parent for each fiscal month ended
after December 31, 2007 and the related Consolidated statements of income, retained earnings and
cash flows of the Parent for the portion of the Fiscal Year then ended, copies of each of which
have been furnished to the Administrative Agent and Lenders, fairly present in all material
respects the Consolidated financial position, results of operations and cash flow of the Parent as
at the dates indicated and for the periods indicated in accordance with GAAP, (iii) the audited
Consolidated balance sheet of the Acquired Company as at June 30, 2007 and the related Consolidated
statements of income, retained earnings and cash flows of the Acquired Company for the Fiscal Year
then ended, certified by Ernst & Young LLP, and (iv) subject to the absence of footnote disclosure
and normal recurring year-end audit adjustments, the unaudited Consolidated balance sheets of the
Acquired Company for each fiscal month ended after June 30, 2007 and the related Consolidated
statements of income, retained earnings and cash flows of the Acquired Company for the portion of
the Fiscal Year then ended, copies of each of which have been furnished to the Administrative Agent
and Lenders, fairly present in all material respects the Consolidated financial position, results
of operations and cash flow of the Acquired Company as at the dates indicated and for the periods
indicated in accordance with GAAP.

          (b) On the Closing Date, (i) none of the Borrower or its Subsidiaries has any material
liability or other obligation (including Indebtedness, Guaranty Obligations, contingent liabilities
and liabilities for taxes, long-term leases and unusual forward or long-term commitments) that is
not reflected in the Financial Statements referred to in clause (a)(i) or (ii) above or in
the notes thereto and not otherwise permitted by this Agreement, (ii) since the date of the
unaudited Financial Statements referenced in clause (a)(ii) above, there has been no Sale
of any material property of the Borrower and its Subsidiaries and no purchase or other acquisition
of any material property, (iii) none of the Acquired Company or its Subsidiaries has any material
liability or other obligation (including Indebtedness, Guaranty Obligations, contingent liabilities
and liabilities for taxes, long-term leases and unusual forward or long-term commitments) that
is not reflected in the Financial Statements referred to in clause (a)(iii) or (iv) above
or in the notes thereto and not otherwise permitted by this Agreement and (iv) since the date of
the unaudited Financial Statements referenced in clause (a)(iv) above, there has been no
Sale of any material property of the Acquired Company and its Subsidiaries and no purchase or other
acquisition of any material property.

56

 

          (c) The Initial Projections have been prepared by the Borrower in light of the past operations
of the business of the Acquired Company and its Subsidiaries and reflect projections for the 6 year
period beginning on June 30, 2008 on a quarterly basis for the first year and on a year-by-year
basis thereafter. As of the Closing Date, the Initial Projections are based upon estimates and
assumptions stated therein, all of which the Borrower believes to be reasonable and fair in light
of conditions and facts known to the Borrower as of the Closing Date and reflect the good faith,
reasonable and fair estimates by the Borrower of the future Consolidated financial performance of
Parent and the other information projected therein for the periods set forth therein (it being
understood and agreed that the Initial Projections are as to future events and are not facts and
are subject to significant uncertainties and contingencies that may be beyond any Person’s control
and actual results may differ materially from the Initial Projections).

          (d) The unaudited Consolidated balance sheet of Parent (the “Pro Forma Balance Sheet”)
delivered to the Administrative Agent prior to the date hereof, has been prepared as of February
25, 2008, and reflects as of such date, on a Pro Forma Basis for the Related Transactions and the
other transactions contemplated herein to occur on the Closing Date, the Consolidated financial
condition of Parent, and the assumptions expressed therein are reasonable based on the information
available to Parent and the Borrower at such date and on the Closing Date.

          Section 4.5 Material Adverse Effect. Since December 31, 2006, there have been
no events, circumstances, developments or other changes in facts that would, in the aggregate, have
a Material Adverse Effect.

          Section 4.6 Solvency. Both before and after giving effect to (a) the Loans
and Letters of Credit made or Issued on or prior to the date this representation and warranty is
made, (b) the disbursement of the proceeds of such Loans, (c) the consummation of the Related
Transactions and (d) the payment and accrual of all transaction costs in connection with the
foregoing, both the Loan Parties taken as a whole and the Borrower are Solvent.

          Section 4.7 Litigation. There are no pending (or, to the knowledge of any
Group Member, threatened) actions, investigations, suits, proceedings, audits, claims, demands,
orders or disputes affecting the Parent, the Borrower or any of its Subsidiaries with, by or before
any Governmental Authority other than those that cannot reasonably be expected to affect the
Obligations, the Loan Documents, the Letters of Credit, the Related Documents, the Related
Transactions and the other transactions contemplated therein and would not, in the aggregate, have
a Material Adverse Effect.

          Section 4.8 Taxes. All federal, state, local and foreign income and franchise
and other material tax returns, reports and statements (collectively, the “Tax Returns”)
required to be filed by Parent or any Tax Affiliate have been filed with the appropriate
Governmental Authorities in all jurisdictions in which such Tax Returns are required to be filed,
all such Tax Returns are true and correct in all material respects, and all taxes, charges and
other impositions reflected therein or otherwise due and payable have been paid prior to the date
on which any Liability may be added thereto for non-payment thereof except for those contested in
good faith by appropriate proceedings diligently conducted and for which adequate reserves are
maintained

57

 

on the books of the Parent or appropriate Tax Affiliate as applicable in accordance with
GAAP. Except as set forth on Schedule 4.8, no Tax Return is under audit or examination by
any Governmental Authority and no notice of such an audit or examination or any assertion of any
claim for Taxes has been given or made by any Governmental Authority. Proper and accurate amounts
have been withheld by Parent and each Tax Affiliate from their respective employees for all periods
in full and complete compliance with the tax, social security and unemployment withholding
provisions of applicable Requirements of Law and such withholdings have been timely paid to the
respective Governmental Authorities. No Tax Affiliate has participated in a “reportable
transaction” within the meaning of Treasury Regulation Section 1.6011-4(b) or has been a member of
an affiliated, combined or unitary group other than the group of which a Tax Affiliate is the
common parent.

          Section 4.9 Margin Regulations. The Borrower is not engaged in the business
of extending credit for the purpose of, and no proceeds of any Loan or other extensions of credit
hereunder will be used for the purpose of, buying or carrying margin stock (within the meaning of
Regulation U of the Federal Reserve Board) or extending credit to others for the purpose of
purchasing or carrying any such margin stock, in each case in contravention of Regulation T, U or X
of the Federal Reserve Board.

          Section 4.10 No Burdensome Obligations; No Defaults. No Group Member is a
party to any Contractual Obligation, no Group Member has Constituent Documents containing
obligations, and, to the knowledge of any Group Member, there are no applicable Requirements of
Law, in each case the compliance with which would have, in the aggregate, a Material Adverse
Effect. No Group Member (and, to the knowledge of each Group Member, no other party thereto) is in
default under or with respect to any Contractual Obligation of any Group Member, other than those
that would not, in the aggregate, have a Material Adverse Effect.

          Section 4.11 Investment Company Act. No Group Member is an “investment
company” or an “affiliated person” of, or “promoter” or “principal underwriter” for, an “investment
company”, as such terms are defined in the Investment Company Act of 1940.

          Section 4.12 Labor Matters. There are no strikes, work stoppages, slowdowns
or lockouts existing, pending (or, to the knowledge of any Group Member, threatened) against or
involving any Group Member, except, for those that would not, in the aggregate, have a Material
Adverse Effect. Except as set forth on Schedule 4.12, as of the Closing Date, (a) there is
no collective bargaining or similar agreement with any union, labor organization, works council or
similar representative covering any employee of any Group Member, (b) no petition for certification
or election of any such representative is existing or pending with respect to any
employee of any Group Member and (c) no such representative has sought certification or
recognition with respect to any employee of any Group Member.

          Section 4.13 ERISA.

          (a) Schedule 4.13 sets forth, as of the Closing Date, a complete and correct list of,
and that separately identifies, (a) all Title IV Plans, (b) all Multiemployer Plans and (c) all
material Benefit Plans. Each Benefit Plan (other than a Multiemployer Plan), and each trust
thereunder, intended to qualify for tax exempt status under Section 401 or 501 of the Code or

58

 

other Requirements of Law so qualifies. Except for those that would not, in the aggregate, have a
Material Adverse Effect, (x) each Benefit Plan is in compliance with applicable provisions of
ERISA, the Code and other Requirements of Law, (y) there are no existing or pending (or to the
knowledge of any Group Member, threatened) claims (other than routine claims for benefits in the
normal course), sanctions, actions, lawsuits or other proceedings or investigation involving any
Benefit Plan to which any Group Member incurs or otherwise has or could have an obligation or any
Liability and (z) no ERISA Event is reasonably expected to occur. On the Closing Date, no ERISA
Event has occurred in connection with which obligations and liabilities (contingent or otherwise)
remain outstanding. No ERISA Affiliate would have any Withdrawal Liability as a result of a
complete withdrawal from any Multiemployer Plan on the date this representation is made.

          (b) Canadian Benefit Plan Compliance. As of the Closing Date, Schedule 4.13 lists all
Canadian Benefit Plans currently maintained or contributed to by the Parent and its Subsidiaries.
Except as would not, individually or in the aggregate, result in a Material Adverse Effect, the
Parent Borrower and each of its Subsidiaries have complied with and performed all of its material
obligations under and in respect of the Canadian Benefit Plans under the terms thereof, any funding
agreements and all applicable laws (including any fiduciary, funding, investment and administration
obligations). Except as would not, individually or in the aggregate, result in a Material Adverse
Effect, all employer and employee payments, contributions or premiums to be remitted, paid to or in
respect of each Canadian Benefit Plan have been paid in a timely fashion in accordance with the
terms thereof, any funding agreement and all applicable laws. Except as would not, individually or
in the aggregate, result in a Material Adverse Effect, there have been no improper withdrawals or
applications of the assets of the Canadian Benefit Plans. As of the Closing Date, except as set
forth on Schedule 4.13, there are no outstanding disputes concerning the Canadian Pension Plans or
the Canadian Benefit Plans or the assets thereof which would not, individually or in the aggregate,
result in a Material Adverse Effect.

          Section 4.14 Environmental Matters. Except as set forth on Schedule
4.14, (a) the operations of each Group Member are and have been in compliance with all
applicable Environmental Laws, including obtaining, maintaining and complying with all Permits
required by any applicable Environmental Law, other than non-compliances that, in the aggregate,
would not have a reasonable likelihood of resulting in Material Environmental Liabilities, (b) no
Group Member is party to, and no Group Member and no real property currently (or to the knowledge
of any Group Member previously) owned, leased, subleased, operated or otherwise occupied by or for
any Group Member is subject to or the subject of, any Contractual Obligation or any pending (or, to
the knowledge of any Group Member, threatened) order, action, investigation,
suit, proceeding, audit, claim, demand, dispute or notice of violation or of potential
liability or similar notice under or pursuant to any Environmental Law other than those that, in
the aggregate, are not reasonably likely to result in Material Environmental Liabilities, (c) no
Lien in favor of any Governmental Authority securing, in whole or in part, Environmental
Liabilities has attached to any property of any Group Member and, to the knowledge of any Group
Member, no facts, circumstances or conditions exist that could reasonably be expected to result in
any such Lien attaching to any such property, (d) no Group Member has caused or suffered to occur a
Release of Hazardous Materials at, to or from any real property of any Group Member and each such
real property is free of contamination by any Hazardous Materials except for such Release

59

 

or contamination that could not reasonably be expected to result, in the aggregate, in Material
Environmental Liabilities, (e) no Group Member (i) is or has been engaged in, or has permitted any
current or former tenant to engage in, operations, or (ii) knows of any facts, circumstances or
conditions, including receipt of any information request or notice of potential responsibility
under CERCLA or similar Environmental Laws, that, in the aggregate, would have a reasonable
likelihood of resulting in Material Environmental Liabilities and (f) each Group Member has made
available to the Administrative Agent copies of all existing environmental reports, reviews and
audits and all documents pertaining to actual or potential Environmental Liabilities, in each case
to the extent such reports, reviews, audits and documents are in their possession, custody or
control.

          Section 4.15 Intellectual Property. Each Group Member owns or licenses all
Intellectual Property that is necessary for the operations of its businesses. To the knowledge of
each Group Member, (a) the conduct and operations of the businesses of each Group Member does not
infringe, misappropriate, dilute, violate or otherwise impair any Intellectual Property owned by
any other Person and (b) no other Person has contested any right, title or interest of any Group
Member in, or relating to, any Intellectual Property, other than, in each case, as cannot
reasonably be expected to affect the Loan Documents and the transactions contemplated therein and
would not, in the aggregate, have a Material Adverse Effect. In addition, (x) there are no pending
(or, to the knowledge of any Group Member, threatened) actions, investigations, suits, proceedings,
audits, claims, demands, orders or disputes affecting any Group Member with respect to, (y) no
judgment or order regarding any such claim has been rendered by any competent Governmental
Authority, no settlement agreement or similar Contractual Obligation has been entered into by any
Group Member, with respect to and (z) no Group Member knows or has any reason to know of any valid
basis for any claim based on, any such infringement, misappropriation, dilution, violation or
impairment or contest, other than, in each case, as cannot reasonably be expected to affect the
Loan Documents and the transactions contemplated therein and would not, in the aggregate, have a
Material Adverse Effect.

          Section 4.16 Title; Real Property. (a) Each Group Member has good and
marketable fee simple title to all owned real property (if any) and valid leasehold interests in
all leased real property, and owns or leases all personal property, in each case that is purported
to be owned or leased by it, including those reflected on the most recent Financial Statements
delivered by the Borrower, and none of such property is subject to any Lien except Permitted Liens.

          (b) Set forth on Schedule 4.16 is, as of the Closing Date, (i) a complete and accurate
list of all real property owned in fee simple by any Group Member or in which any Group Member owns
a leasehold interest setting forth, for each such real property, the current street address
(including, where applicable, county, state and other relevant jurisdictions), the record owner
thereof and, where applicable, each lessee and sublessee thereof, (ii) any lease, sublease, license
or sublicense of such real property by any Group Member and (iii) for each such real property that
the Administrative Agent has requested be subject to a Mortgage or that is otherwise material to
the business of any Group Member, each Contractual Obligation by any Group Member, whether
contingent or otherwise, to Sell such real property.

60

 

          Section 4.17  Full Disclosure. The information prepared or furnished by or on
behalf of any Group Member in connection with any Loan Document or Related Document (including the
information contained in any Financial Statement or Disclosure Document) or the consummation of any
Related Transaction or any other transaction contemplated therein, does not, when furnished, and
when taken as a whole with all other such information, contain any untrue statement of a material
fact or omit to state a material fact necessary to make the statements contained therein, in light
of the circumstances when made, not materially misleading; provided, however, that
projections contained therein are not to be viewed as factual and that actual results during the
periods covered thereby may differ from the results set forth in such projections by a material
amount. All projections that are part of such information (including those set forth in any
Projections delivered subsequent to the Closing Date) are based upon good faith estimates and
stated assumptions believed to be reasonable and fair as of the date made in light of conditions
and facts then known and, as of such date, reflect good faith, reasonable and fair estimates of the
information projected for the periods set forth therein; provided, however, that
such projections are not to be viewed as factual and that actual results during the periods covered
thereby may differ from the results set forth in such projections by a material amount. All facts
known to any Group Member and material to an understanding of the financial condition, business,
property or prospects of the Group Member taken as one enterprise have been disclosed to the
Lenders.

          Section 4.18 Patriot Act. No Group Member (and, to the knowledge of each
Group Member, no joint venture or subsidiary thereof) is in violation in any material respects of
any United States Requirements of Law relating to terrorism, sanctions or money laundering (the
“Anti-Terrorism Laws”), including the United States Executive Order No. 13224 on Terrorist
Financing (the “Anti-Terrorism Order”) and the Patriot Act.

61

 

ARTICLE 5

FINANCIAL COVENANTS

          The Borrower (and, to the extent set forth in any other Loan Document, each other Loan Party)
agrees with the Lenders, the L/C Issuers and the Administrative Agent to each of the following, as
long as any Obligation (other than contingent indemnification obligations not then due and payable)
or any Commitment remains outstanding:

          Section 5.1 Maximum Consolidated Leverage Ratio. Parent shall not have, on
the last day of each Fiscal Quarter set forth below, a Consolidated Leverage Ratio greater than the
maximum ratio set forth opposite such Fiscal Quarter:

	 	 	 	 	 	 
	 	 	 	MAXIMUM CONSOLIDATED
	FISCAL QUARTER ENDING	 	 	LEVERAGE RATIO
	 	 	 
	June 30, 2008
	 	 	 	2.50 to 1.00	 
	September 30, 2008
	 	 	 	2.25 to 1.00	 
	December 31, 2008
	 	 	 	2.25 to 1.00	 
	March 31, 2009
	 	 	 	2.00 to 1.00	 
	June 30, 2009
	 	 	 	2.00 to 1.00	 
	September 30, 2009
	 	 	 	1.75 to 1.00	 
	December 31, 2009 and each Fiscal Quarter ending thereafter
	 	 	 	1.75 to 1.00	 

          Section 5.2 Minimum Consolidated Fixed Charge Coverage Ratio. Parent shall
not have, on the last day of each Fiscal Quarter set forth below, a Consolidated Fixed Charge
Coverage Ratio for the 4 Fiscal Quarter period ending on such day less than the minimum ratio set
forth opposite such Fiscal Quarter:

	 	 	 	 	 	 
	 	 	 	MINIMUM CONSOLIDATED FIXED
	FISCAL QUARTER ENDING	 	 	CHARGE COVERAGE RATIO
	 	 	 
	June 30, 2008
	 	 	 	1.50 to 1.00	 
	September 30, 2008
	 	 	 	1.50 to 1.00	 
	December 31, 2008
	 	 	 	1.50 to 1.00	 
	March 31, 2009 and each Fiscal Quarter thereafter
	 	 	 	1.75 to 1.00	 

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          Section 5.3 Capital Expenditures. No Group Member shall incur, or permit to
be incurred, Capital Expenditures in the aggregate during each Fiscal Year set forth below in
excess of the maximum amount set forth below for such Fiscal Year:

	 	 	 	 	 	 
	 	 	 	MAXIMUM CAPITAL
	FISCAL YEAR ENDING	 	 	EXPENDITURES
	 	 	 
	Fiscal Year 2008
	 	 	$	14,000,000	 
	Fiscal Year 2009
	 	 	$	12,000,000	 
	Fiscal Year 2010
	 	 	$	12,000,000	 
	Fiscal Year 2011
	 	 	$	12,000,000	 
	Fiscal Year 2012
	 	 	$	12,000,000	 

provided, however, that, to the extent that actual Capital Expenditures incurred in
any such Fiscal Year shall be less than the maximum amount set forth above for such Fiscal Year
(without giving effect to the carryover permitted by this proviso), 50% of the difference between
such stated maximum amount and such actual Capital Expenditures shall, in addition to any amount
permitted above, be available for Capital Expenditures in the next succeeding Fiscal Year;
provided, further, that any Capital Expenditures incurred in any Fiscal Year shall
be deemed to have been incurred first, in respect of amounts permitted pursuant to this
Section 5.3 without giving effect to the preceding proviso and then, in respect of
any amount permitted solely by reason of the preceding proviso and, provided, further, that for
Fiscal Year 2011 or Fiscal Year 2012, if the Consolidated Leverage Ratio is then equal to or less
than 1.00 to 1.00 then Capital Expenditures shall not be tested for such Fiscal Year.

ARTICLE 6

REPORTING COVENANTS

          Each of Parent and the Borrower (and, to the extent set forth in any other Loan Document, each
other Loan Party) agrees with the Lenders, the L/C Issuers and the Administrative Agent to each of
the following, as long as any Obligation (other than contingent indemnification obligations not
then due and payable) or any Commitment remains outstanding:

          Section 6.1 Financial Statements. The Parent shall deliver to the
Administrative Agent each of the following:

          (a) Quarterly Reports. As soon as available, and in any event within 45 days after
the end of each of the first three Fiscal Quarters of each Fiscal Year, the Consolidated unaudited
balance sheet of Parent as of the close of such Fiscal Quarter and related Consolidated statements
of income and cash flow for such Fiscal Quarter and that portion of the Fiscal Year ending as of
the close of such Fiscal Quarter, setting forth in comparative form the figures for the
corresponding period in the prior Fiscal Year and the figures contained in the latest Projections,
in each case certified by a Responsible Officer of the Parent as fairly presenting in all material
respects the Consolidated financial position, results of operations and cash flow of Parent as at

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the dates indicated and for the periods indicated in accordance with GAAP (subject to the
absence of footnote disclosure and normal year-end audit adjustments).

          (b) Annual Reports. As soon as available, and in any event within 90 days after the
end of each Fiscal Year, the Consolidated balance sheet of Parent as of the end of such year and
related Consolidated statements of income, stockholders’ equity and cash flow for such Fiscal Year,
each prepared in accordance with GAAP, together with a certification by the Group Members’
Accountants that such Consolidated Financial Statements fairly present in all material respects the
Consolidated financial position, results of operations and cash flow of Parent as at the dates
indicated and for the periods indicated therein in accordance with GAAP without qualification as to
the scope of the audit or as to going concern and without any other similar qualification.

          (c) Compliance Certificate. Together with each delivery of any Financial Statement
pursuant to clause (a) or (b) above, a Compliance Certificate duly executed by a
Responsible Officer of the Borrower that, among other things, (i) shows in reasonable detail the
calculations used in determining the Consolidated Leverage Ratio, (ii) demonstrates compliance with
each financial covenant contained in Article V that is tested at least on a quarterly basis
and (iii) states that no Default is continuing as of the date of delivery of such Compliance
Certificate or, if a Default is continuing, states the nature thereof and the action that the
Borrower proposes to take with respect thereto.

          (d) Corporate Chart and Other Collateral Updates. As part of the Compliance
Certificate delivered pursuant to clause (c) above, each in form and substance satisfactory
to the Administrative Agent, a certificate by a Responsible Officer of the Borrower that (i) the
Corporate Chart attached thereto (or the last Corporate Chart delivered pursuant to this clause
(d)) is correct and complete as of the date of such Compliance Certificate, (ii) the Loan
Parties have delivered all documents (including updated schedules as to locations of Collateral and
acquisition of Intellectual Property or real property) they are required to deliver pursuant to any
Loan Document on or prior to the date of delivery of such Compliance Certificate and (iii) complete
and correct copies of all documents modifying any term of any Constituent Document of any Group
Member or any Subsidiary or joint venture thereof on or prior to the date of delivery of such
Compliance Certificate have been delivered to the Administrative Agent or are attached to such
certificate.

          (e) Additional Projections. As soon as available and in any event not later than 30
days after the end of each Fiscal Year, any significant revisions to, (i) the annual business plan
of the Group Members for the Fiscal Year next succeeding such Fiscal Year and (ii) forecasts
prepared by management of the Borrower (A) for each Fiscal Quarter in such next succeeding Fiscal
Year and (B) for each other succeeding Fiscal Year through the Fiscal Year containing the Scheduled
Maturity Date, in each case including in such forecasts (x) a projected year-end Consolidated
balance sheet, income statement and statement of cash flows, (y) a statement of all of the material
assumptions on which such forecasts are based and (z) substantially the same type of financial
information as that contained in the Initial Projections.

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          (f) Management Discussion and Analysis. Together with each delivery of any Compliance
Certificate pursuant to clause (c) above, a discussion and analysis of the financial
condition and results of operations of the Group Members for the portion of the Fiscal Year then
elapsed and discussing the reasons for any significant variations from the Projections for such
period and the figures for the corresponding period in the previous Fiscal Year.

          (g) Intercompany Loan Balances. Together with each delivery of any Compliance
Certificate pursuant to clause (c) above, a summary of the outstanding balances of all
intercompany Indebtedness as of the last day of the Fiscal Quarter covered by such Financial
Statement, certified as complete and correct by a Responsible Officer of the Borrower as part of
the Compliance Certificate delivered in connection with such Financial Statements.

          (h) Audit Reports, Management Letters, Etc. Together with each delivery of any
Financial Statement for any Fiscal Year pursuant to clause (b) above, copies of each
management letter, audit report or similar letter or report received by any Group Member from any
independent registered certified public accountant (including the Group Members’ Accountants) in
connection with such Financial Statements or any audit thereof, each certified to be complete and
correct copies by a Responsible Officer of the Borrower as part of the Compliance Certificate
delivered in connection with such Financial Statements.

          (i) Insurance. Together with each delivery of any Financial Statement for any Fiscal
Year pursuant to clause (b) above, each in form and substance reasonably satisfactory to
the Administrative Agent and certified as complete and correct by a Responsible Officer of the
Borrower as part of the Compliance Certificate delivered in connection with such Financial
Statements, a summary of all material insurance coverage maintained as of the date thereof by any
Group Member, together with such other related documents and information as the Administrative
Agent may reasonably require.

          Section 6.2 Other Events. The Borrower shall give the Administrative Agent
notice of each of the following (which may be made by telephone if promptly confirmed in writing)
promptly after any Responsible officer of any Group Member knows or has reason to know of it:
(a)(i) any Default and (ii) any event that would have a Material Adverse Effect, specifying, in
each case, the nature and anticipated effect thereof and any action proposed to be taken in
connection therewith, (b) any event (other than any event involving loss or damage to property)
reasonably expected to result in a mandatory payment of the Obligations pursuant to Section
2.8, stating the material terms and conditions of such transaction and estimating the Net Cash
Proceeds thereof, (c) the commencement of, or any material developments in, any action,
investigation, suit, proceeding, audit, claim, demand, order or dispute with, by or before any
Governmental Authority affecting any Group Member or any property of any Group Member that (i)
seeks injunctive or similar relief or (ii) would have a Material Adverse Effect and (d) the
acquisition of any material real property.

          Section 6.3 Copies of Notices and Reports. The Borrower shall promptly
deliver to the Administrative Agent copies of each of the following: (a) all reports that Parent
transmits to its security holders generally and that are not readily accessible by the Lenders on a
publicly available system and (b) any document transmitted or received pursuant to, or in

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connection with, any Contractual Obligation governing Indebtedness of any Group Member that
would reasonably be expected to have a Material Adverse Effect.

          Section 6.4 Taxes. The Borrower shall give the Administrative Agent notice of
each of the following (which may be made by telephone if promptly confirmed in writing) promptly
after any Responsible Officer of any Group Member knows or has reason to know of it: (a) the
creation, or filing with the IRS, CRA or any other Governmental Authority, of any Contractual
Obligation or other document extending, or having the effect of extending, the period for
assessment or collection of any taxes with respect to any Tax Affiliate and (b) the creation of any
Contractual Obligation of any Tax Affiliate, or the receipt of any request directed to any Tax
Affiliate, to make any adjustment under the ITA or Section 481(a) of the Code, by reason of a
change in accounting method or otherwise, which would have a Material Adverse Effect.

          Section 6.5 Labor Matters. The Borrower shall give the Administrative Agent
notice of each of the following (which may be made by telephone if promptly confirmed in writing),
promptly after, and in any event within 30 days after any Responsible Officer of any Group Member
knows or has reason to know of it: (a) the commencement of any material labor dispute to which any
Group Member is or may become a party, including any strikes, lockouts or other disputes relating
to any of such Person’s plants and other facilities and (b) the incurrence by any Group Member of
any Worker Adjustment and Retraining Notification Act or related or similar liability incurred with
respect to the closing of any plant or other facility of any such Person (other than, in the case
of this clause (b), those that would not, in the aggregate, have a Material Adverse
Effect).

          Section 6.6 ERISA Matters. The Borrower shall give the Administrative Agent
(a) on or prior to any filing by any ERISA Affiliate of any notice of intent to terminate any Title
IV Plan, in a distress termination under Section 4041(c) of ERISA, a copy of such notice, (b)
promptly, and in any event within 10 days, after any Responsible Officer of any ERISA Affiliate
knows or has reason to know that a request for a minimum funding waiver under Section 412 of the
Code has been filed with respect to any Title IV Plan or Multiemployer Plan, a notice (which may be
made by telephone if promptly confirmed in writing) describing such waiver request and any action
that any ERISA Affiliate proposes to take with respect thereto, together with a copy of any notice
filed with the PBGC or the IRS pertaining thereto, and (c) on or prior to any filing by the Parent
or any of its Subsidiaries of any notice to terminate or partially terminate any Canadian Pension
Plan, a copy of such notice and promptly, and in any event within ten (10) days, after any
Responsible Officer of the Parent or any of its Subsidiaries is aware has reason to know that a
request for a funding waiver under any Canadian Pension Plan has been filed, a notice (which may be
made by telephone if promptly confirmed in writing), describing such waiver request and any action
that such Parent, Borrower or any of its Subsidiaries proposes to take with respect thereto,
together with a copy of any notice filed with any Governmental Authority pertaining thereto.

          Section 6.7 Environmental Matters. (a) The Borrower shall provide the
Administrative Agent notice of each of the following (which may be made by telephone if promptly
confirmed by the Administrative Agent in writing) promptly after any Responsible Officer of any
Group Member knows or has reason to know of it (and, upon reasonable request

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of the Administrative Agent, documents and information in connection therewith): (i)(A)
unpermitted Releases, (B) the receipt by any Group Member of any notice of violation of or
potential liability or similar notice under, or the existence of any condition that could
reasonably be expected to result in violations of or liabilities under, any Environmental Law or
(C) the commencement of, or any material change to, any action, investigation, suit, proceeding,
audit, claim, demand, dispute alleging a violation of or liability under any Environmental Law,
that, for each of clauses (A), (B) and (C) above (and, in the case of
clause (C), if adversely determined), in the aggregate for each such clause, could
reasonably be expected to result in Material Environmental Liabilities; (ii) the receipt by any
Group Member of notification that any property of any Group Member is subject to any Lien in favor
of any Governmental Authority securing, in whole or in part, Environmental Liabilities and (iii)
any proposed acquisition or lease of real property (except as part of any Permitted Acquisition) if
such acquisition or lease would have a reasonable likelihood of resulting in Material Environmental
Liabilities.

          (b) Upon request of the Administrative Agent, the Borrower shall provide the Administrative
Agent a report containing an update as to the status of any environmental, health or safety
compliance, hazard or liability issue identified in any document delivered to any Secured Party
pursuant to any Loan Document or as to any condition reasonably believed by the Administrative
Agent to result in Material Environmental Liabilities.

          Section 6.8 Other Information. The Borrower shall provide the Administrative
Agent with such other documents and information with respect to the business, property, condition
(financial or otherwise), legal, financial or corporate or similar affairs or operations of any
Group Member as the Administrative Agent or such Lender through the Administrative Agent may from
time to time reasonably request.

ARTICLE 7

AFFIRMATIVE COVENANTS

          Each of Parent and the Borrower (and, to the extent set forth in any other Loan Document, each
other Loan Party) agrees with the Lenders, the L/C Issuers and the Administrative Agent to each of
the following, as long as any Obligation (other than contingent indemnification obligations not
then due and payable) or any Commitment remains outstanding:

          Section 7.1 Maintenance of Corporate Existence. Each Group Member shall (a)
preserve and maintain its legal existence, except in the consummation of transactions expressly
permitted by Sections 8.4 and 8.7, and (b) preserve and maintain its rights
(charter and statutory), privileges franchises and Permits necessary or desirable in the conduct of
its business, except, in the case of this clause (b), where the failure to do so would not,
in the aggregate, have a Material Adverse Effect.

          Section 7.2 Compliance with Laws, Etc. Each Group Member shall comply with
all applicable Requirements of Law, Contractual Obligations and Permits, except for such failures
to comply that would not, in the aggregate, have a Material Adverse Effect.

          Section 7.3 Payment of Obligations. Each Group Member shall pay or discharge
before they become delinquent (a) all claims, taxes, assessments, charges and levies

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imposed by any Governmental Authority and (b) all other lawful claims that if unpaid would, by
the operation of applicable Requirements of Law, become a Lien upon any property of any Group
Member, except, in each case, for those whose amount or validity is being contested in good faith
by proper proceedings diligently conducted and for which adequate reserves are maintained on the
books of the appropriate Group Member in accordance with GAAP and the failure to so pay or
discharge would not have a Material Adverse Effect.

          Section 7.4 Maintenance of Property. Each Group Member shall maintain and
preserve (a) in good working order and condition all of its property necessary in the conduct of
its business and (b) all rights, permits, licenses, approvals and privileges (including all
Permits) necessary, used or useful, whether because of its ownership, lease, sublease or other
operation or occupation of property or other conduct of its business, and shall make all necessary
or appropriate filings with, and give all required notices to, Government Authorities, except for
such failures to maintain and preserve the items set forth in clauses (a) and (b)
above that would not, in the aggregate, have a Material Adverse Effect.

          Section 7.5 Maintenance of Insurance. Each Group Member shall (a) maintain or
cause to be maintained in full force and effect all policies of insurance of any kind with respect
to the property and businesses of the Group Members (including policies of life, fire, theft,
product liability, public liability, property damage, other casualty, employee fidelity, workers’
compensation, business interruption and employee health and welfare insurance) with financially
sound and reputable insurance companies or associations (in each case that are not Affiliates of
the Borrower) of a nature and providing such coverage as is sufficient and as is customarily
carried by businesses of the size and character of the business of the Group Members and (b) cause
all such insurance relating to any property or business of any Loan Party to name the
Administrative Agent on behalf of the Secured Parties as additional insured or loss payee, as
appropriate, and to provide that no cancellation, material addition in amount or material change in
coverage shall be effective until after 30 days’ notice thereof to the Administrative Agent.

          Section 7.6  Keeping of Books. The Group Members shall keep proper books of
record and account, in which full, true and correct entries shall be made in accordance with GAAP
and in all material respects with all other applicable Requirements of Law of all financial
transactions and the assets and business of each Group Member.

          Section 7.7 Access to Books and Property. Each Group Member shall permit the
Administrative Agent, the Lenders and any Related Person of any of them, not more than two (2)
times during any fiscal year of the Borrower, at any reasonable time during normal business hours
and with reasonable advance notice (except that, during the continuance of an Event of Default, no
such notice shall be required and no such limit on frequency of visits shall apply) to (a) visit
and inspect the property of each Group Member and examine and make copies of and abstracts from,
the corporate (and similar), financial, operating and other books and records of each Group Member,
(b) discuss the affairs, finances and accounts of each Group Member with any officer of any Group
Member and (c) communicate directly with any registered certified public accountants (including the
Group Members’ Accountants) of any Group Member. Each Group Member shall authorize their
respective registered certified public accountants (including the Group Members’ Accountants) to
communicate directly with the Administrative Agent, the

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Lenders and their Related Persons and to disclose to the Administrative Agent, the Lenders and
their Related Persons all financial statements and other documents and information as they might
have and the Administrative Agent or any Lender reasonably requests with respect to any Group
Member.

          Section 7.8 Environmental. Each Group Member shall comply with, and maintain
its real property, whether owned, leased, subleased or otherwise operated or occupied, in
compliance with, all applicable Environmental Laws (including by implementing any Remedial Action
necessary to achieve such compliance or that is required by orders and directives of any
Governmental Authority) except for failures to comply that would not, in the aggregate, have a
Material Adverse Effect. Without limiting the foregoing, if an Event of Default is continuing or
if the Administrative Agent at any time has a reasonable basis to believe that there exist
violations of Environmental Laws by any Group Member or that there exist any Environmental
Liabilities, in each case, that would have, in the aggregate, a Material Adverse Effect, then each
Group Member shall, promptly upon receipt of request from the Administrative Agent, cause the
performance of, and allow the Administrative Agent and its Related Persons access to such real
property for the purpose of conducting, such environmental audits and assessments, including
subsurface sampling of soil and groundwater, and cause the preparation of such reports, in each
case as the Administrative Agent may from time to time reasonably request. Such audits,
assessments and reports, to the extent not conducted by the Administrative Agent or any of its
Related Persons, shall be conducted and prepared by reputable environmental consulting firms
reasonably acceptable to the Administrative Agent and shall be in form and substance reasonably
acceptable to the Administrative Agent.

          Section 7.9 Use of Proceeds. The proceeds of the Loans shall be used by the
Borrower (and, to the extent distributed to them by the Borrower, each other Group Member) solely
(a) to consummate the Exchange Offer and Second Step Merger or the One Step Merger, as applicable,
in accordance with the terms of the Acquisition Agreement, (b) to pay a portion of the
consideration under the Acquisition Agreement, (c) to repay all amounts owing under the Existing
Credit Agreement and all other indebtedness of the Acquired Company, (d) for the payment of
transaction costs, fees and expenses incurred in connection with the Loan Documents and the
transactions contemplated therein and (e) for working capital and general corporate and similar
purposes.

          Section 7.10 Additional Collateral and Guaranties. To the extent not
delivered to the Administrative Agent on or before the Closing Date (including in respect of
after-acquired property and Persons that become Material Domestic Subsidiaries of any Loan Party
after the Closing Date), each Group Member shall, promptly, do each of the following, unless
otherwise agreed by the Administrative Agent:

          (a) deliver to the Administrative Agent such modifications to the terms of the Loan Documents
(or, to the extent applicable as determined by the Administrative Agent, such other documents), in
each case in form and substance reasonably satisfactory to the Administrative Agent and as the
Administrative Agent deems necessary or advisable in order to ensure the following:

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          (i) (A) each Subsidiary of any Loan Party that has entered into Guaranty Obligations
with respect to any Indebtedness of the Borrower and (B) each Material Domestic Subsidiary
of any Loan Party shall guaranty, as primary obligor and not as surety, the payment of the
Obligations of the Borrower; and

          (ii) each Loan Party, (including any Person required to become a Guarantor pursuant to
clause (i) above) shall effectively grant to the Administrative Agent, for the
benefit of the Secured Parties, a valid and enforceable security interest in all of its
property (other than Excluded Assets), including all of its Stock and Stock Equivalents and
other Securities, as security for the Obligations of such Loan Party;

provided, however, that, unless the Borrower and the Administrative Agent otherwise
agree, in no event shall (x) any Excluded Foreign Subsidiary be required to guaranty the payment of
any Obligation, (y) the Loan Parties, individually or collectively, be required to pledge in excess
of 66% of the outstanding Voting Stock of any Excluded Foreign Subsidiary or (z) a security
interest be required to be granted on any property of any Excluded Foreign Subsidiary as security
for any Obligation;

          (b) deliver to the Administrative Agent all documents representing all Stock, Stock
Equivalents and other Securities pledged pursuant to the documents delivered pursuant to clause
(a) above, together with undated powers or endorsements duly executed in blank;

          (c) upon request of the Administrative Agent, deliver to it a Mortgage on any real property
owned by any Loan Party that has a value in excess of $1,000,000, together with all Mortgage
Supporting Documents relating thereto;

          (d) to take all other actions necessary or advisable to ensure the validity or continuing
validity of any guaranty for any Obligation or any Lien securing any Obligation, to perfect,
maintain, evidence or enforce any Lien securing any Obligation or to ensure such Liens have the
same priority as that of the Liens on similar Collateral set forth in the Loan Documents executed
on the Closing Date, including the filing of UCC financing statements in such jurisdictions as may
be required by the Loan Documents or applicable Requirements of Law or as the Administrative Agent
may otherwise reasonably request; and

          (e) deliver to the Administrative Agent legal opinions relating to the matters described in
this Section 7.10, which opinions shall be as reasonably required by, and in form and
substance and from counsel reasonably satisfactory to, the Administrative Agent.

          Section 7.11 Deposit Accounts; Securities Accounts and Cash Collateral
Accounts. (a) Each Group Member (other than Excluded Foreign Subsidiaries and Parent) shall
(i) deposit all of its cash in deposit accounts that are Controlled Deposit Accounts,
provided, however, that each such Group Member may maintain zero-balance accounts
for the purpose of managing local disbursements and may maintain payroll, withholding tax and other
fiduciary accounts, (ii) deposit all of its Cash Equivalents in securities accounts that are
Controlled Securities Accounts, in each case except for cash and Cash Equivalents the aggregate
value of which does not exceed $350,000 at any time.

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          (b) The Administrative Agent shall not have any responsibility for, or bear any risk of loss
of, any investment or income of any funds in any Cash Collateral Account. From time to time after
funds are deposited in any Cash Collateral Account, the Administrative Agent may apply funds then
held in such Cash Collateral Account to the payment of Obligations in accordance with Section
2.12. No Group Member and no Person claiming on behalf of or through any Group Member shall
have any right to demand payment of any funds held in any Cash Collateral Account at any time prior
to the termination of all Commitments and the payment in full of all Obligations (other than
contingent indemnity obligations that are not then due and payable) and, in the case of L/C Cash
Collateral Accounts, the termination of all outstanding Letters of Credit.

          Section 7.12 Interest Rate Contracts. The Borrower shall, within 60 days
after the Closing Date, enter into and thereafter maintain Interest Rate Contracts on terms and
with counterparties reasonably satisfactory to the Administrative Agent, to provide protection
against fluctuation of interest rates until the third (3rd) anniversary of the Closing
Date for a notional amount that, when added to the aggregate principal amount of Consolidated Total
Debt of Parent bearing interest at a fixed rate, equals at least 50% of the aggregate principal
amount of the Consolidated Total Debt of Parent.

          Section 7.13 Second Step Merger. Following the consummation of the Exchange
Offer, Merger Sub and the Acquired Company shall take all necessary and appropriate actions to
effectuate the Second Step Merger, in accordance with the terms of the Acquisition Agreement. Upon
consummation of the Second Step Merger, the Acquired Company and its Material Domestic Subsidiaries
shall take any and all actions necessary or desirable, in the Administrative Agent’s reasonable
judgment, to become parties as Guarantors to this Agreement, the Guaranty and Security Agreement
and each other relevant Loan Document.

          Section 7.14 Acquisition Related Matters. (a) At the time of the Acquisition,
the Acquired Company (as the survivor of the merger of Merger Sub and the Acquired Company) will
issue shares of its common Stock with a value of $50,000,000 to Borrower and all of such shares
shall be pledged by Borrower to the Administrative Agent, on behalf of itself and the Lenders.

          (b) At the time of the Acquisition, Borrower will issue shares of its common Stock with a
value of $50,000,000 to Parent and all of such shares shall be pledged by Parent to the
Administrative Agent, on behalf of itself and Lenders.

          (c) At the time of the Acquisition, the Acquired Company (as the survivor of the merger of
Merger Sub and the Acquired Company) shall issue shares of redeemable convertible preferred
Stock with a value of $101,000,000 to Borrower and Borrower shall pledge all of such
preferred shares to the Administrative Agent, on behalf of itself and Lenders. The rights,
preferences and other terms of such redeemable convertible preferred stock shall be
satisfactory in form and substance to Administrative Agent.

          (d) Within 30 days of the Closing Date, all of the shares of redeemable convertible
preferred Stock described in (c) above shall be converted into shares of common Stock of the
Acquired Company and all of such shares of common Stock of the Acquired

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Company shall be pledged to the Administrative Agent, on behalf of itself and the Lenders.

ARTICLE 8

NEGATIVE COVENANTS

          Each of Parent and the Borrower (and, to the extent set forth in any other Loan Document, each
other Loan Party) agrees with the Lenders, the L/C Issuers and the Administrative Agent to each of
the following, as long as any Obligation (other than contingent indemnification obligations that
are not then due and payable) or any Commitment remains outstanding:

          Section 8.1 Indebtedness. No Group Member shall, directly or indirectly,
incur or otherwise remain liable with respect to or responsible for, any Indebtedness except for
the following:

          (a) the Obligations;

          (b) Indebtedness existing on the date hereof and set forth on Schedule 8.1, together
with any Permitted Refinancing of any Indebtedness permitted hereunder in reliance upon this
clause (b);

          (c) Indebtedness consisting of Capitalized Lease Obligations (other than with respect to a
lease entered into as part of a Sale and Leaseback Transaction) and purchase money Indebtedness, in
each case incurred by any Group Member (other than Parent) to finance the acquisition, repair,
improvement or construction of fixed or capital assets of such Group Member, together with any
Permitted Refinancing of any Indebtedness permitted hereunder in reliance upon this clause
(c); provided, however, that (i) the aggregate outstanding principal amount of
all such Indebtedness does not exceed $5,000,000 at any time and (ii) the principal amount of such
Indebtedness does not exceed the lower of the cost or fair market value of the property so acquired
or built or of such repairs or improvements financed, whether directly or through a Permitted
Refinancing, with such Indebtedness (each measured at the time such acquisition, repair,
improvement or construction is made);

          (d) Capitalized Lease Obligations arising under Sale and Leaseback Transactions permitted
hereunder in reliance upon Section 8.4(b)(ii);

          (e) intercompany loans owing to any Group Member and constituting Permitted Investments of
such Group Member;

          (f) (i) obligations under Interest Rate Contracts entered into to comply with Section
7.12 and (ii) obligations under other Hedging Agreements entered into for the sole purpose of
hedging in the normal course of business and consistent with industry practices;

          (g) Guaranty Obligations of any Group Member with respect to Indebtedness of any Group Member
other than Parent (other than Indebtedness permitted hereunder in reliance upon clause (b)
or (c) above, for which Guaranty Obligations may be permitted to the extent set forth in
such clauses);

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          (h) Indebtedness arising from agreements providing for indemnification, holdbacks, working
capital or other purchase price adjustments, earn-outs, non-compete agreements, deferred
compensation or similar obligations, or from guaranties or letters of credit, surety bonds or
performance bonds securing performance pursuant to such agreements, in connection with Permitted
Acquisitions or dispositions permitted under Section 8.4;

          (i) Indebtedness which may be deemed to exist pursuant to any performance, surety, statutory,
customs, appeal bonds, return-of-money or similar obligations incurred in the ordinary course of
business;

          (j) Indebtedness in respect of netting services, overdraft protections, check endorsement
guaranties and otherwise in connection with deposit accounts or cash management services, all in
the ordinary course of business;

          (k) Indebtedness of a Person or Indebtedness attaching to assets of a Person that, in either
case, becomes a Subsidiary, or Indebtedness attaching to assets that are acquired , in each case
after the Closing Date, in an aggregate principal amount not to exceed $2,000,000 at any one time
outstanding for all such Indebtedness under this clause (k), provided that (x) such Indebtedness
existed at the time such Person became a Subsidiary or at the time such assets were acquired and,
in each case, was not created in anticipation thereof and (y) such Indebtedness is not guaranteed
in any respect by Borrower or any Subsidiary (other than by any such person that so becomes a
Subsidiary), and (ii) any replacements, refunding, renewal or extension of any Indebtedness
specified in subclause (i) above, provided, that (1) the principal amount of any such Indebtedness
is not increased above the principal amount thereof outstanding immediately prior to such
refinancing, refunding, renewal or extension (other than capitalization of interest and costs), (2)
the direct and contingent obligors with respect to such Indebtedness are not changed and (3) such
Indebtedness shall not be secured by any assets other than the assets securing the Indebtedness
being renewed, extended or refinanced;

          (l) obligations under any Interest Rate Contracts and other hedging or swap obligations, all
to the extent entered into for bona fide hedging purposes and not for speculative purposes;

          (m) any unsecured Indebtedness of any Group Member; provided, however, that
the aggregate outstanding principal amount of all such unsecured Indebtedness shall not exceed
$2,000,000 at any time;

          (n) Indebtedness in respect of corporate credit card programs in aggregate outstanding
principal amount not to exceed $100,000;

          (o) the Top Up Option Note.

          Section 8.2 Liens. No Group Member shall incur, maintain or otherwise suffer
to exist any Lien upon or with respect to any of its property, whether now owned or hereafter
acquired, or assign any right to receive income or profits, except for the following:

          (a) Liens created pursuant to any Loan Document;

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          (b) Customary Permitted Liens of Group Members;

          (c) Liens existing on the date hereof and set forth on Schedule 8.2;

          (d) Liens on the property of the Borrower or any Group Members securing Indebtedness permitted
hereunder in reliance upon Section 8.1(c); provided, however, that (i) such
Liens exist prior to the acquisition of, or attach substantially simultaneously with, or within 90
days after, the acquisition, repair, improvement or construction of, such property financed,
whether directly or through a Permitted Refinancing, by such Indebtedness and (ii) such Liens do
not extend to any property of any Group Member other than the property (and proceeds thereof)
acquired or built, or the improvements or repairs, financed, whether directly or through a
Permitted Refinancing, by such Indebtedness;

          (e) Liens on the property of the Borrower or any Group Member securing the Permitted
Refinancing of any Indebtedness secured by any Lien on such property permitted hereunder in
reliance upon clause (c) or (d) above or this clause (e) without any change
in the property subject to such Liens;

          (f) any Lien existing on any specified property or specified asset prior to the acquisition
thereof by any Group Member or existing on any specified property or specified asset of any Person
that becomes a Subsidiary after the date hereof (or on such Person’s specified assets) prior to the
time such Person becomes a Subsidiary; provided that (i) such Lien is not created in contemplation
of or in connection with such acquisition or such Person becoming a Subsidiary, as the case may be,
(ii) such Lien shall not apply to any other property or assets of any Group Member and (iii) such
Lien shall secure only those obligations which it secures on the date of such acquisition or the
date such Person becomes a Subsidiary, as the case may be, and extensions, renewals and
replacements thereof that do not increase the outstanding principal amount thereof;

          (g) licenses and sublicenses of patents, copyrights, trademarks and other intellectual
property rights granted in the ordinary course of business; and

          (h) Liens on any property of the Group Members securing any of their Indebtedness or their
other liabilities; provided, however, that the aggregate outstanding principal
amount of all such Indebtedness and other liabilities shall not exceed $250,000 at any time.

          Section 8.3 Investments. No Group Member shall make or maintain, directly or
indirectly, any Investment except for the following:

          (a) Investments existing on the date hereof and set forth on Schedule 8.3;

          (b) Investments in cash and Cash Equivalents;

          (c) (i) endorsements for collection or deposit in the ordinary course of business consistent
with past practice, (ii) extensions of trade credit (other than to Affiliates of the Borrower)
arising or acquired in the ordinary course of business and (iii) Investments received in
settlements in the ordinary course of business of such extensions of trade credit;

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          (d) Investments made as part of a Permitted Acquisition;

          (e) Investments by (i) Parent in the Borrower or New Canadian Subidiary, (ii) any Loan Party
(other than Parent) in any other Loan Party (other than Parent), (iii) any Group Member that is not
a Loan Party in any Group Member (other than Parent) or in any joint venture or (iv) any Loan Party
(other than Parent) in any Group Member that is not a Loan Party or in any joint venture;
provided, however, that the aggregate outstanding amount of all Investments
permitted pursuant to this clause (iv) shall not exceed $2,000,000 at any time; and
provided, further, that any Investment consisting of loans or advances to any Loan
Party pursuant to clause (ii) or clause (iii) above shall be subordinated in full
to the payment of the Obligations of such Loan Party on terms and conditions satisfactory to the
Administrative Agent;

          (f) loans or advances to employees of the Parent or any of its Subsidiaries to finance travel,
entertainment and relocation expenses and other ordinary business purposes in the ordinary course
of business as presently conducted; provided, however, that the aggregate
outstanding principal amount of all loans and advances permitted pursuant to this clause
(f) shall not exceed $200,000 at any time;

          (g) Investments of any Person existing at the time such Person becomes a Subsidiary of any
Group Member or consolidates or merges with any Group Member (including in connection with a
Permitted Acquisition) so long as such Investments were not made in contemplation of such Person
becoming a Subsidiary or of such merger;

          (h) Investments constituting deposits described in the definition of the term “Customary
Permitted Liens”;

          (i) Investments in (i) any Stock received in satisfaction or partial satisfaction thereof from
financially troubled account debtors and (ii) deposits, prepayments and other credits to suppliers
made in the ordinary course of business;

          (j) Investments constituting (i) good faith deposits required in connection with Permitted
Acquisitions and joint ventures permitted hereunder and (ii) escrowed money for dispositions and
Permitted Acquisitions to the extent otherwise permitted hereunder;

          (k) Guaranty Obligations of Permitted Indebtedness; and

          (l) the Top Up Option Note.

          Section 8.4 Asset Sales. No Group Member shall Sell any of its property
(other than cash) or issue shares of its own Stock, except for the following:

          (a) in each case to the extent entered into in the ordinary course of business and made to a
Person that is not an Affiliate of the Borrower, (i) Sales of Cash Equivalents, inventory or
property that has become obsolete, surplus, duplicative or worn out, (ii) non-exclusive licenses or
sublicenses of Intellectual Property and (iii) Sales of accounts receivables in connection with the
compromise, collection or settlement thereof in the ordinary course of business;

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          (b) (i) any Sale of any property (other than their own Stock or Stock Equivalents) by any
Group Member to any other Group Member (other than Parent) to the extent any resulting Investment
constitutes a Permitted Investment, (ii) any Restricted Payment by any Group Member permitted
pursuant to Section 8.5 and (iii) any distribution by Parent of the proceeds of Restricted
Payments from any other Group Member to the extent permitted in Section 8.5;

          (c) (i) any Sale or issuance by Parent of its own Stock, (ii) any Sale or issuance by the
Borrower or New Canadian Subsidiary of its own Stock to Parent, (iii) any Sale or issuance by any
Subsidiary of the Borrower of its own Stock to any Group Member (other than Parent),
provided, however, that the proportion of such Stock and of each class of such
Stock (both on an outstanding and fully-diluted basis) held by the Loan Parties (other than
Parent), taken as a whole, does not change as a result of such Sale or issuance; (iv) to the extent
necessary to satisfy any Requirement of Law in the jurisdiction of incorporation of any Subsidiary
of the Borrower, any Sale or issuance by such Subsidiary of its own Stock constituting directors’
qualifying shares or nominal Parent; (v) Sales or issuance of Stock of Parent in connection with
Permitted Acquisitions and (vi) Sales or issuance of Stock of Parent to employees in connection
with employee compensation arrangements;

          (d) Sales not exceeding $2,000,000 in the aggregate during the term of this Agreement
resulting from condemnation or casualty events or taking under power of eminent domain; and

          (e) as long as no Default is continuing or would result therefrom, any Sale of property (other
than as part of a Sale and Leaseback Transaction) by any Group Member for fair market value payable
in cash upon such sale; provided, however, that the aggregate consideration
received during any Fiscal Year for all such Sales shall not exceed $2,000,000.

          Section 8.5 Restricted Payments. No Group Member (including, without
limitation, Parent) shall directly or indirectly, declare, order, pay, make or set apart any sum
for any Restricted Payment except for the following (and, for the avoidance of doubt, Parent shall
not use the proceeds of any Restricted Payment made in reliance under clause (c) below
other than as set forth in such clause (c)):

          (a) (i) Restricted Payments (A) by any Group Member (other than Parent) that is a Loan Party
to any Loan Party other than Parent and (B) by any Group Member that is not a Loan Party to any
Group Member other than Parent and (ii) dividends and distributions by any Subsidiary of the
Borrower that is not a Loan Party to any holder of its Stock, to the extent made to all such
holders ratably according to their ownership interests in such Stock; provided, however that not withstanding the foregoing or any other provision of this agreement to the contrary, no Group Member shall make or receive any Restricted Payment in respect of the Series B Prefered Stock of Acquired Company (as survivor of the merger of Merger Sub with and into the Acquired Company pursuant to the Acquisition) without the prior written consent of Administrative Agent and Required Lenders;

          (b) dividends and distributions declared and paid on the common Stock of any Group Member
ratably to the holders of such common Stock and payable only in common Stock of such Group Member;
and

          (c) cash dividends on the Stock of the Borrower and the New Canadian Subsidiary to Parent paid
and declared solely for the purpose of funding the following:

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          (i) payments by Parent in respect of taxes owing by Parent in respect of the other
Group Members;

          (ii) certain ordinary operating expenses of Parent; provided, however,
that the amount of such cash dividends paid in any Fiscal Year shall not exceed $500,000 in
the aggregate; and

          (iii) the redemption, purchase or other acquisition or retirement for value by Parent
of its common Stock (or Stock Equivalents with respect to its common Stock) from any present
or former employee, director, officer or consultant (or the assigns, estate, heirs or
current or former spouses thereof) of any Group Member upon the death, disability or
termination of employment of such employee, director, officer or consultant;
provided, however, that the amount of such cash dividends paid in any Fiscal
Year shall not exceed $1,000,000 in the aggregate;

provided, however, that no action that would otherwise be permitted hereunder in
reliance upon this clause (c) (other than clause (i) or (ii) above) shall
be permitted if (A) a Default is then continuing or would result therefrom or (B) such action is
otherwise prohibited under any Loan Document or under the terms of any Indebtedness (other than the
Obligations) of any Group Member.

          Section 8.6 Prepayment of Indebtedness. No Group Member shall (x) prepay,
redeem, purchase, defease or otherwise satisfy prior to the scheduled maturity thereof any
Indebtedness, (y) set apart any property for such purpose, whether directly or indirectly and
whether to a sinking fund, a similar fund or otherwise, or (z) make any payment in violation of any
subordination terms of any Indebtedness; provided, however, that each Group Member
may, to the extent otherwise permitted by the Loan Documents, do each of the following:

          (a) (i) prepay the Obligations, (ii) consummate a Permitted Refinancing and (iii) prepay in
full on the Closing Date Indebtedness owing under the Existing Credit Agreement; and

          (b) prepay, redeem, purchase, defease or otherwise satisfy prior to the scheduled maturity
thereof (or set apart any property for such purpose) (A) in the case of any Group Member that is
not a Loan Party, any Indebtedness owing by such Group Member to any other Group Member and (B)
otherwise, any Indebtedness owing to any Loan Party (other than Parent).

          Section 8.7 Fundamental Changes. No Group Member shall (a) merge, consolidate
or amalgamate with any Person, (b) acquire all or substantially all of the Stock or Stock
Equivalents of any Person or (c) acquire any brand or all or substantially all of the assets of any
Person or all or substantially all of the assets constituting any line of business, division,
branch, operating division or other unit operation of any Person, in each case except for the
following: (x) to consummate any Permitted Acquisition, (y) the merger, consolidation or
amalgamation of any Subsidiary of the Borrower into any Loan Party or of any Subsidiary that is not
a Loan Party into another Subsidiary that is not a Loan Party and (z) the merger, consolidation or
amalgamation of any Group Member (other than Parent) for the sole purpose,

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and with the sole material effect, of changing its State of organization within the United
States; provided, however, that (A) in the case of any merger, consolidation or
amalgamation involving the Borrower, the Borrower shall be the surviving Person and (B) in the case
of any merger, consolidation or amalgamation involving any other Loan Party, a Loan Party shall be
the surviving corporation and all actions required to maintain the perfection of the Lien of the
Administrative Agent on the Stock or property of such Loan Party shall have been made.

          Section 8.8 Change in Nature of Business. No Group Member shall carry on any
business, operations or activities (whether directly, through a joint venture, in connection with a
Permitted Acquisition or otherwise) substantially different from those carried on by the Parent,
Borrower and its Subsidiaries at the date hereof and business, operations and activities reasonably
related thereto; provided, that the Parent shall limit its activities to those activities
substantially consistent with its activities as of the Closing Date.

          Section 8.9 Transactions with Affiliates. No Group Member shall, except as
otherwise expressly permitted herein, enter into any other transaction directly or indirectly with,
or for the benefit of, any Affiliate of the Borrower that is not a Loan Party (including Guaranty
Obligations with respect to any obligation of any such Affiliate), except for (a) transactions in
the ordinary course of business on a basis no less favorable to such Group Member as would be
obtained in a comparable arm’s length transaction with a Person not an Affiliate of the Borrower,
(b) Restricted Payments, the proceeds of which, if received by Parent, are used as required by
Section 8.5, (c) transactions permitted by Sections 8.3(e), 8.3(f),
8.3(l), 8.4(b) and 8.4(c) and (d) reasonable salaries and other reasonable
director or employee compensation to officers and directors of any Group Member.

          Section 8.10 Third-Party Restrictions on Indebtedness, Liens, Investments or
Restricted Payments. No Group Member shall incur or otherwise suffer to exist or become
effective or remain liable on or responsible for any Contractual Obligation limiting the ability of
(a) any Subsidiary of the Borrower to make Restricted Payments to, or Investments in, or repay
Indebtedness or otherwise Sell property to, any Group Member or (b) any Group Member to incur or
suffer to exist any Lien upon any property of any Group Member, whether now owned or hereafter
acquired, securing any of its Obligations (including any “equal and ratable” clause and any similar
Contractual Obligation requiring, when a Lien is granted on any property, another Lien to be
granted on such property or any other property), except, for each of clauses (a) and
(b) above, (x) pursuant to the Loan Documents, (y) limitations on Liens (other than those
securing any Obligation) on any property whose acquisition, repair, improvement or construction is
financed by purchase money Indebtedness, Capitalized Lease Obligations or Permitted Refinancings
permitted hereunder in reliance upon Section 8.1(b) or (c) set forth in the
Contractual Obligations governing such Indebtedness, Capitalized Lease Obligations or Permitted
Refinancing or Guaranty Obligations with respect thereto and (z) customary conditions and
restrictions contained in agreements related to any sale or disposition of any asset or property
pending such sale or disposition.

          Section 8.11 Modification of Certain Documents. No Group Member shall do any
of the following:

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          (a) waive or otherwise modify any term of any Related Document or any Constituent Document of,
or otherwise change the capital structure of, any Group Member (including the terms of any of their
outstanding Stock or Stock Equivalents), in each case except for those modifications and waivers
that (x) do not elect, or permit the election, to treat the Stock or Stock Equivalents of any
limited liability company (or similar entity) as certificated and (y) do not materially affect the
rights and privileges of any Group Member and do not materially affect the interests of any Secured
Party under the Loan Documents or in the Collateral;

          Section 8.12 Accounting Changes; Fiscal Year. No Group Member shall change
its (a) accounting treatment or reporting practices, except as required by GAAP or any Requirement
of Law, or (b) its fiscal year or its method for determining fiscal quarters or fiscal months.

          Section 8.13 Margin Regulations. No Group Member shall use all or any portion
of the proceeds of any credit extended hereunder to purchase or carry margin stock (within the
meaning of Regulation U of the Federal Reserve Board) in contravention of Regulation U of the
Federal Reserve Board.

          Section 8.14 Compliance with ERISA.

          (a) No ERISA Affiliate shall cause or suffer to exist (a) any event that could result in the
imposition of a Lien with respect to any Title IV Plan or Multiemployer Plan or (b) any other ERISA
Event, that would, in the aggregate, have a Material Adverse Effect. No Group Member shall cause
or suffer to exist any event that could result in the imposition of a Lien with respect to any
Benefit Plan.

          (b) Compliance with Canadian Pension Plans. The Parent shall not, and shall not
suffer or permit any of its Subsidiaries to enter into any new Canadian Pension Plan or Canadian
Benefit Plan or modify any existing Canadian Benefit Plan so as to increase its obligations
thereunder which could reasonably be expected to have a Material Adverse Effect.

          Section 8.15 Hazardous Materials. No Group Member shall cause or suffer to
exist any Release of any Hazardous Material at, to or from any real property owned, leased,
subleased or otherwise operated or occupied by any Group Member that would violate any
Environmental Law, form the basis for any Environmental Liabilities or otherwise adversely affect
the value or marketability of any real property (whether or not owned by any Group Member), other
than such violations, Environmental Liabilities and effects that would not, in the aggregate, have
a Material Adverse Effect.

          Section 8.16 Conduct of Business of Parent. Parent shall not enter into any
new contract or engage in any new business activity (for the avoidance of doubt, other than the
renewal of any existing contract) following the Closing Date but rather, Parent covenants and
agrees to form a Wholly Owned Subsidiary (the “New Canadian Subsidiary”), the Stock of
which shall be pledged pursuant to the Canadian Guaranty and Security Agreement, such Subsidiary
will conduct business only in Canada and shall become a Guarantor under the Canadian Guaranty and
Security Agreement.

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ARTICLE 9

EVENTS OF DEFAULT

          Section 9.1 Definition. Each of the following shall be an Event of Default:

          (a) the Borrower shall fail to pay (i) any principal of any Loan or any L/C Reimbursement
Obligation when the same becomes due and payable or (ii) any interest on any Loan, any fee under
any Loan Document or any other Obligation (other than those set forth in clause (i) above)
and, in the case of this clause (ii), such non-payment continues for a period of 3 Business
Days after the due date therefor; or

          (b) any representation, warranty or certification made or deemed made by or on behalf of any
Loan Party in any Loan Document or by or on behalf of any Loan Party (or any Responsible Officer
thereof) in connection with any Loan Document (including in any document delivered in connection
with any Loan Document) shall prove to have been incorrect in any material respect when made or
deemed made; or

          (c) any Loan Party shall fail to comply with (i) any provision of Article V (Financial
Covenants), Section 6.1 (Financial Statements), 6.2(a)(i) (Other Events), 7.1 (Maintenance of
Corporate Existence), 7.9 (Use of Proceeds), 7.13 (Second Step Merger), 7.14
(Acquisition Related Matters) or Article VIII (Negative Covenants) or (ii) any other provision of
any Loan Document if, in the case of this clause (ii), such failure shall remain unremedied for 30
days after the earlier of (A) the date on which a Responsible Officer of the Borrower becomes aware
of such failure and (B) the date on which notice thereof shall have been given to the Borrower by
the Administrative Agent or the Required Lenders; or

          (d) (i) any Group Member shall fail to make any payment when due (whether due because of
scheduled maturity, required prepayment provisions, acceleration, demand or otherwise) on any
Indebtedness of any Group Member (other than the Obligations or any Hedging Agreement) and, in each
case, such failure relates to Indebtedness having a principal amount of $2,000,000 or more, (ii)
any other event shall occur or condition shall exist under any Contractual Obligation relating to
any such Indebtedness, if the effect of such event or condition is to accelerate, or to permit the
acceleration of, the maturity of such Indebtedness or (iii) any such Indebtedness shall become or
be declared to be due and payable, or be required to be prepaid, redeemed, defeased or repurchased
(other than by a regularly scheduled required prepayment), prior to the stated maturity thereof; or

          (e) (i) any Group Member shall generally not pay its debts as such debts become due, shall
admit in writing its inability to pay its debts generally or shall make a general assignment for
the benefit of creditors, (ii) any proceeding shall be instituted by or against any Group Member
seeking to adjudicate it a bankrupt or insolvent or seeking liquidation, winding up,
reorganization, arrangement, adjustment, protection, relief, composition of it or its debts or any
similar order, in each case under any Requirement of Law relating to bankruptcy, insolvency or
reorganization or relief of debtors or seeking the entry of an order for relief or the appointment
of a custodian, receiver, interim receiver, receiver and manager, trustee, conservator, liquidating
agent, liquidator, other similar official or other official with similar powers, in each case for
it or for any substantial part of its property and, in the case of any such proceedings instituted
against

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(but not by or with the consent of) any Group Member, either such proceedings shall remain
undismissed or unstayed for a period of 60 days or more or any action sought in such proceedings
shall occur or (iii) any Group Member shall take any corporate or similar action or any other
action to authorize any action described in clause (i) or (ii) above; or

          (f) one or more judgments, orders or decrees (or other similar process) shall be rendered
against any Group Member (i)(A) in the case of money judgments, orders and decrees, involving an
aggregate amount (excluding amounts adequately covered by insurance payable to any Group Member, to
the extent the relevant insurer has not denied coverage therefor) in excess of $2,000,000 or (B)
otherwise, that would have, in the aggregate, a Material Adverse Effect and (ii)(A) enforcement
proceedings shall have been commenced by any creditor upon any such judgment, order or decree or
(B) such judgment, order or decree shall not have been vacated or discharged for a period of 30
consecutive days and there shall not be in effect (by reason of a pending appeal or otherwise) any
stay of enforcement thereof; or

          (g) except pursuant to a valid, binding and enforceable termination or release permitted under
the Loan Documents and executed by the Administrative Agent or as otherwise expressly permitted
under any Loan Document, (i) any provision of any Loan Document shall, at any time after the
delivery of such Loan Document, fail to be valid and binding on, or enforceable against, any Loan
Party party thereto or (ii) any Loan Document purporting to grant a Lien to secure any Obligation
shall, at any time after the delivery of such Loan Document, fail to create a valid and enforceable
Lien on any Collateral purported to be covered thereby or such Lien shall fail or cease to be a
perfected Lien with the priority required in the relevant Loan Document or any Group Member shall
state in writing that any of the events described in clause (i) or (ii) above shall
have occurred; or

          (h) there shall occur any Change of Control.

          Section 9.2 Remedies. During the continuance of any Event of Default, the
Administrative Agent may, and, at the request of the Required Lenders, shall, in each case by
notice to the Borrower and in addition to any other right or remedy provided under any Loan
Document or by any applicable Requirement of Law, do each of the following: (a) declare all or any
portion of the Commitments terminated, whereupon the Commitments shall immediately be reduced by
such portion or, in the case of a termination in whole, shall terminate together with any
obligation any Lender may have hereunder to make any Loan and any L/C Issuer may have hereunder to
Issue any Letter of Credit or (b) declare immediately due and payable all or part of any Obligation
(including any accrued but unpaid interest thereon), whereupon the same shall become immediately
due and payable, without presentment, demand, protest or further notice or other requirements of
any kind, all of which are hereby expressly waived by Parent and the Borrower (and, to the extent
provided in any other Loan Document, other Loan Parties); provided, however, that,
effective immediately upon the occurrence of the Events of Default specified in Section
9.1(e)(ii), (x) the Commitments of each Lender to make Loans and the commitment of each L/C
Issuer to Issue Letters of Credit shall each automatically be terminated and (y) each Obligation
(including in each case any accrued all accrued but unpaid interest thereon) shall automatically
become and be due and payable, without presentment, demand, protest or further notice or other
requirement of any kind, all of which are hereby expressly

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waived by Parent and the Borrower (and, to the extent provided in any other Loan Document, any
other Loan Party).

          Section 9.3 Actions in Respect of Letters of Credit. At any time (i) upon the
Revolving Credit Termination Date, (ii) after the Revolving Credit Termination Date when the
aggregate funds on deposit in L/C Cash Collateral Accounts shall be less than 105% of the L/C
Obligations for all Letters of Credit at such time and (iii) as required by Section 2.12,
the Borrower shall pay to the Administrative Agent in immediately available funds at the
Administrative Agent’s office referred to in Section 11.11, for deposit in a L/C Cash
Collateral Account, the amount required so that, after such payment, the aggregate funds on deposit
in the L/C Cash Collateral Accounts equals or exceeds 105% of the L/C Obligations for all Letters
of Credit at such time (not to exceed, in the case of clause (iii) above, the payment to be
applied pursuant to Section 2.12 to provide cash collateral for Letters of Credit).

ARTICLE 10

THE ADMINISTRATIVE AGENT

          Section 10.1 Appointment and Duties. (a) Appointment of Administrative
Agent. Each Lender and each L/C Issuer hereby appoints GE Capital (together with any successor
Administrative Agent pursuant to Section 10.9) as the Administrative Agent hereunder and
authorizes the Administrative Agent to (i) execute and deliver the Loan Documents and accept
delivery thereof on its behalf from any Group Member, (ii) take such action on its behalf and to
exercise all rights, powers and remedies and perform the duties as are expressly delegated to the
Administrative Agent under such Loan Documents and (iii) exercise such powers as are reasonably
incidental thereto.

          (b) Duties as Collateral and Disbursing Agent. Without limiting the generality of
clause (a) above, the Administrative Agent shall have the sole and exclusive right and
authority (to the exclusion of the Lenders and L/C Issuers), and is hereby authorized, to (i) act
as the disbursing and collecting agent for the Lenders and the L/C Issuers with respect to all
payments and collections arising in connection with the Loan Documents (including in any proceeding
described in Section 9.1(e)(ii) or any other bankruptcy, insolvency or similar proceeding),
and each Person making any payment in connection with any Loan Document to any Secured Party is
hereby authorized to make such payment to the Administrative Agent, (ii) file and prove claims and
file other documents necessary or desirable to allow the claims of the Secured Parties with respect
to any Obligation in any proceeding described in Section 9.1(e)(ii) or any other
bankruptcy, insolvency or similar proceeding (but not to vote, consent or otherwise act on behalf
of such Secured Party), (iii) act as collateral agent for each Secured Party for purposes of the
perfection of all Liens created by such agreements and all other purposes stated therein, (iv)
manage, supervise and otherwise deal with the Collateral, (v) take such other action as is
necessary or desirable to maintain the perfection and priority of the Liens created or purported to
be created by the Loan Documents, (vi) except as may be otherwise specified in any Loan Document,
exercise all remedies given to the Administrative Agent and the other Secured Parties with respect
to the Collateral, whether under the Loan Documents, applicable Requirements of Law or otherwise
and (vii) execute any amendment, consent or waiver under the Loan Documents on behalf of any Lender
that has consented in writing to such amendment, consent or waiver; provided,
however, that the Administrative Agent hereby appoints, authorizes

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and directs each Lender and L/C Issuer to act as collateral sub-agent for the Administrative
Agent, the Lenders and the L/C Issuers for purposes of the perfection of all Liens with respect to
the Collateral, including any deposit account maintained by a Loan Party with, and cash and Cash
Equivalents held by, such Lender or L/C Issuer, and may further authorize and direct the Lenders
and the L/C Issuers to take further actions as collateral sub-agents for purposes of enforcing such
Liens or otherwise to transfer the Collateral subject thereto to the Administrative Agent, and each
Lender and L/C Issuer hereby agrees to take such further actions to the extent, and only to the
extent, so authorized and directed.

          (c) Limited Duties. Under the Loan Documents, the Administrative Agent (i) is acting
solely on behalf of the Lenders and the L/C Issuers (except to the limited extent provided in
Section 2.14(b) with respect to the Register and in Section 10.11), with duties
that are entirely administrative in nature, notwithstanding the use of the defined term
“Administrative Agent”, the terms “agent”, “administrative agent” and “collateral agent” and
similar terms in any Loan Document to refer to the Administrative Agent, which terms are used for
title purposes only, (ii) is not assuming any obligation under any Loan Document other than as
expressly set forth therein or any role as agent, fiduciary or trustee of or for any Lender, L/C
Issuer or any other Secured Party and (iii) shall have no implied functions, responsibilities,
duties, obligations or other liabilities under any Loan Document, and each Lender and L/C Issuer
hereby waives and agrees not to assert any claim against the Administrative Agent based on the
roles, duties and legal relationships expressly disclaimed in clauses (i) through
(iii) above.

          Section 10.2 Binding Effect. Each Lender and each L/C Issuer agrees that (i)
any action taken by the Administrative Agent or the Required Lenders (or, if expressly required
hereby, a greater proportion of the Lenders) in accordance with the provisions of the Loan
Documents, (ii) any action taken by the Administrative Agent in reliance upon the instructions of
Required Lenders (or, where so required, such greater proportion) and (iii) the exercise by the
Administrative Agent or the Required Lenders (or, where so required, such greater proportion) of
the powers set forth herein or therein, together with such other powers as are reasonably
incidental thereto, shall be authorized and binding upon all of the Secured Parties.

          Section 10.3 Use of Discretion. (a) No Action without Instructions.
The Administrative Agent shall not be required to exercise any discretion or take, or to omit to
take, any action, including with respect to enforcement or collection, except any action it is
required to take or omit to take (i) under any Loan Document or (ii) pursuant to instructions from
the Required Lenders (or, where expressly required by the terms of this Agreement, a greater
proportion of the Lenders).

          (b) Right Not to Follow Certain Instructions. Notwithstanding clause (a)
above, the Administrative Agent shall not be required to take, or to omit to take, any action (i)
unless, upon demand, the Administrative Agent receives an indemnification satisfactory to it from
the Lenders (or, to the extent applicable and acceptable to the Administrative Agent, any other
Secured Party) against all Liabilities that, by reason of such action or omission, may be imposed
on, incurred by or asserted against the Administrative Agent or any Related Person thereof or (ii)
that is, in the opinion of the Administrative Agent or its counsel, contrary to any Loan Document
or applicable Requirement of Law.

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          Section 10.4 Delegation of Rights and Duties. The Administrative Agent may,
upon any term or condition it specifies, delegate or exercise any of its rights, powers and
remedies under, and delegate or perform any of its duties or any other action with respect to, any
Loan Document by or through any trustee, co-agent, employee, attorney-in-fact and any other Person
(including any Secured Party). Any such Person shall benefit from this Article X to the
extent provided by the Administrative Agent.

          Section 10.5 Reliance and Liability. (a) The Administrative Agent may,
without incurring any liability hereunder, (i) treat the payee of any Note as its holder until such
Note has been assigned in accordance with Section 11.2(e), (ii) rely on the Register to the
extent set forth in Section 2.14, (iii) consult with any of its Related Persons and,
whether or not selected by it, any other advisors, accountants and other experts (including
advisors to, and accountants and experts engaged by, any Loan Party) and (iv) rely and act upon any
document and information (including those transmitted by Electronic Transmission) and any telephone
message or conversation, in each case believed by it to be genuine and transmitted, signed or
otherwise authenticated by the appropriate parties.

          (b) None of the Administrative Agent and its Related Persons shall be liable for any action
taken or omitted to be taken by any of them under or in connection with any Loan Document, and each
Lender, L/C Issuer, Parent and the Borrower hereby waive and shall not assert (and each of Parent
and the Borrower shall cause each other Loan Party to waive and agree not to assert) any right,
claim or cause of action based thereon, except to the extent of liabilities resulting primarily
from the gross negligence or willful misconduct of the Administrative Agent or, as the case may be,
such Related Person (each as determined in a final, non-appealable judgment by a court of competent
jurisdiction) in connection with the duties expressly set forth herein. Without limiting the
foregoing, the Administrative Agent:

          (i) shall not be responsible or otherwise incur liability for any action or omission
taken in reliance upon the instructions of the Required Lenders or for the actions or
omissions of any of its Related Persons selected with reasonable care (other than employees,
officers and directors of the Administrative Agent, when acting on behalf of the
Administrative Agent);

          (ii) shall not be responsible to any Secured Party for the due execution, legality,
validity, enforceability, effectiveness, genuineness, sufficiency or value of, or the
attachment, perfection or priority of any Lien created or purported to be created under or
in connection with, any Loan Document;

          (iii) makes no warranty or representation, and shall not be responsible, to any Secured
Party for any statement, document, information, representation or warranty made or furnished
by or on behalf of any Related Person or any Loan Party in connection with any Loan Document
or any transaction contemplated therein or any other document or information with respect to
any Loan Party, whether or not transmitted or (except for documents expressly required under
any Loan Document to be transmitted to the Lenders) omitted to be transmitted by the
Administrative Agent, including as to completeness, accuracy, scope or adequacy thereof, or
for the scope, nature or results of

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any due diligence performed by the Administrative Agent in connection with the Loan
Documents; and

          (iv) shall not have any duty to ascertain or to inquire as to the performance or
observance of any provision of any Loan Document, whether any condition set forth in any
Loan Document is satisfied or waived, as to the financial condition of any Loan Party or as
to the existence or continuation or possible occurrence or continuation of any Default or
Event of Default and shall not be deemed to have notice or knowledge of such occurrence or
continuation unless it has received a notice from the Borrower, any Lender or L/C Issuer
describing such Default or Event of Default clearly labeled “notice of default” (in which
case the Administrative Agent shall promptly give notice of such receipt to all Lenders);

and, for each of the items set forth in clauses (i) through (iv) above, each
Lender, L/C Issuer, Parent and the Borrower hereby waives and agrees not to assert (and each of
Parent and the Borrower shall cause each other Loan Party to waive and agree not to assert) any
right, claim or cause of action it might have against the Administrative Agent based thereon.

          Section 10.6 Administrative Agent Individually. The Administrative Agent and
its Affiliates may make loans and other extensions of credit to, acquire Stock and Stock
Equivalents of, engage in any kind of business with, any Loan Party or Affiliate thereof as though
it were not acting as Administrative Agent and may receive separate fees and other payments
therefor. To the extent the Administrative Agent or any of its Affiliates makes any Loan or
otherwise becomes a Lender hereunder, it shall have and may exercise the same rights and powers
hereunder and shall be subject to the same obligations and liabilities as any other Lender and the
terms “Lender”, “Revolving Credit Lender”, “Term Loan Lender”, “Required Lender”, “Required
Revolving Credit Lender” and “Required Term Loan Lender” and any similar terms shall, except where
otherwise expressly provided in any Loan Document, include, without limitation, the Administrative
Agent or such Affiliate, as the case may be, in its individual capacity as Lender, Revolving Credit
Lender, Term Loan Lender or as one of the Required Lenders, Required Revolving Credit Lenders or
Required Term Loan Lenders respectively.

          Section 10.7 Lender Credit Decision. Each Lender and each L/C Issuer
acknowledges that it shall, independently and without reliance upon the Administrative Agent, any
Lender or L/C Issuer or any of their Related Persons or upon any document (including the Disclosure
Documents) solely or in part because such document was transmitted by the Administrative Agent or
any of its Related Persons, conduct its own independent investigation of the financial condition
and affairs of each Loan Party and make and continue to make its own credit decisions in connection
with entering into, and taking or not taking any action under, any Loan Document or with respect to
any transaction contemplated in any Loan Document, in each case based on such documents and
information as it shall deem appropriate. Except for documents expressly required by any Loan
Document to be transmitted by the Administrative Agent to the Lenders or L/C Issuers, the
Administrative Agent shall not have any duty or responsibility to provide any Lender or L/C Issuer
with any credit or other information concerning the business, prospects, operations, property,
financial and other condition or

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creditworthiness of any Loan Party or any Affiliate of any Loan Party that may come in to the
possession of the Administrative Agent or any of its Related Persons.

          Section 10.8 Expenses; Indemnities. (a) Each Lender agrees to reimburse the
Administrative Agent and each of its Related Persons (to the extent not reimbursed by any Loan
Party) promptly upon demand for such Lender’s Pro Rata Share with respect to the Facilities of any
costs and expenses (including fees, charges and disbursements of financial, legal and other
advisors and Other Taxes paid in the name of, or on behalf of, any Loan Party) that may be incurred
by the Administrative Agent or any of its Related Persons in connection with the preparation,
syndication, execution, delivery, administration, modification, consent, waiver or enforcement
(whether through negotiations, through any work-out, bankruptcy, restructuring or other legal or
other proceeding or otherwise) of, or legal advice in respect of its rights or responsibilities
under, any Loan Document.

          (b) Each Lender further agrees to indemnify the Administrative Agent and each of its Related
Persons (to the extent not reimbursed by any Loan Party), from and against such Lender’s aggregate
Pro Rata Share with respect to the Facilities of the Liabilities (including taxes, interests and
penalties imposed for not properly withholding or backup withholding on payments made to on or for
the account of any Lender) that may be imposed on, incurred by or asserted against the
Administrative Agent or any of its Related Persons in any matter relating to or arising out of, in
connection with or as a result of any Loan Document, any Related Document or any other act, event
or transaction related, contemplated in or attendant to any such document, or, in each case, any
action taken or omitted to be taken by the Administrative Agent or any of its Related Persons under
or with respect to any of the foregoing; provided, however, that no Lender shall be
liable to the Administrative Agent or any of its Related Persons to the extent such liability has
resulted primarily from the bad faith, gross negligence or willful misconduct of, or breach of
agreements under any Loan Document by, the Administrative Agent or, as the case may be, such
Related Person, as determined by a court of competent jurisdiction in a final non-appealable
judgment or order.

          Section 10.9 Resignation of Administrative Agent or L/C Issuer. (a) The
Administrative Agent may resign at any time by delivering notice of such resignation to the Lenders
and the Borrower, effective on the date set forth in such notice or, if not such date is set forth
therein, upon the date such notice shall be effective. If the Administrative Agent delivers any
such notice, the Required Lenders shall have the right to appoint a successor Administrative Agent.
If, within 30 days after the retiring Administrative Agent having given notice of resignation, no
successor Administrative Agent has been appointed by the Required Lenders that has accepted such
appointment, then the retiring Administrative Agent may, on behalf of the Lenders, appoint a
successor Administrative Agent from among the Lenders. Each appointment under this clause
(a) shall be subject to the prior consent of the Borrower, which may not be unreasonably
withheld but shall not be required during the continuance of a Default.

          (b) Effective immediately upon its resignation, (i) the retiring Administrative Agent shall be
discharged from its duties and obligations under the Loan Documents, (ii) the Lenders shall assume
and perform all of the duties of the Administrative Agent until a successor Administrative Agent
shall have accepted a valid appointment hereunder, (iii) the retiring Administrative Agent and its
Related Persons shall no longer have the benefit of any provision of

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any Loan Document other than with respect to any actions taken or omitted to be taken while
such retiring Administrative Agent was, or because such Administrative Agent had been, validly
acting as Administrative Agent under the Loan Documents and (iv) subject to its rights under
Section 10.3, the retiring Administrative Agent shall take such action as may be reasonably
necessary to assign to the successor Administrative Agent its rights as Administrative Agent under
the Loan Documents. Effective immediately upon its acceptance of a valid appointment as
Administrative Agent, a successor Administrative Agent shall succeed to, and become vested with,
all the rights, powers, privileges and duties of the retiring Administrative Agent under the Loan
Documents.

          (c) Any L/C Issuer may resign at any time by delivering notice of such resignation to the
Administrative Agent, effective on the date set forth in such notice or, if no such date is set
forth therein, on the date such notice shall be effective. Upon such resignation, the L/C Issuer
shall remain an L/C Issuer and shall retain its rights and obligations in its capacity as such
(other than any obligation to Issue Letters of Credit but including the right to receive fees or to
have Lenders participate in any L/C Reimbursement Obligation thereof) with respect to Letters of
Credit issued by such L/C Issuer prior to the date of such resignation and shall otherwise be
discharged from all other duties and obligations under the Loan Documents.

          Section 10.10 Release of Collateral or Guarantors. Each Lender and L/C Issuer
hereby consents to the release and hereby directs the Administrative Agent to release (or, in the
case of clause (b)(ii) below, release or subordinate) the following:

          (a) any Subsidiary of the Borrower from its guaranty of any Obligation of any Loan Party if
all of the Securities of such Subsidiary owned by any Group Member are Sold in a Sale permitted
under the Loan Documents (including pursuant to a waiver or consent), and

          (b) any Lien held by the Administrative Agent for the benefit of the Secured Parties against
(i) any Collateral that is Sold by a Loan Party in a Sale permitted by the Loan Documents
(including pursuant to a valid waiver or consent), (ii) any property subject to a Lien permitted
hereunder in reliance upon Section 8.2(d) or (e) and (iii) all of the Collateral
and all Loan Parties, upon (A) termination of the Commitments, (B) payment and satisfaction in full
of all Loans, all L/C Reimbursement Obligations and all other Obligations (other than contingent
indemnification obligations that are not then due and payable) that the Administrative Agent has
been notified in writing are then due and payable by the holder of such Obligation, (C) deposit of
cash collateral with respect to all L/C Obligations and other contingent known Obligations (or, in
the case of any L/C Obligation, a back-up letter of credit has been issued), in amounts and on
terms and conditions and with parties reasonably satisfactory to the Administrative Agent and each
Indemnitee that is owed such Obligations and (D) to the extent requested by the Administrative
Agent, receipt by the Secured Parties of liability releases from the Loan Parties each in form and
substance reasonably acceptable to the Administrative Agent.

          Each Lender and L/C Issuer hereby directs the Administrative Agent, and the Administrative
Agent hereby agrees, upon receipt of reasonable advance notice from the Borrower, to execute and
deliver or file such documents and to perform other actions reasonably necessary to release the
guaranties and Liens when and as directed in this Section 10.10.

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          Section 10.11 Additional Secured Parties. The benefit of the provisions of
the Loan Documents directly relating to the Collateral or any Lien granted thereunder shall extend
to and be available to any Secured Party that is not a Lender or L/C Issuer as long as, by
accepting such benefits, such Secured Party agrees, as among the Administrative Agent and all other
Secured Parties, that such Secured Party is bound by (and, if requested by the Administrative
Agent, shall confirm such agreement in a writing in form and substance acceptable to the
Administrative Agent) this Article X, Section 11.8 (Right of Setoff),
Section 11.9 (Sharing of Payments) and Section 11.20
(Confidentiality) and the decisions and actions of the Administrative Agent and the
Required Lenders (or, where expressly required by the terms of this Agreement, a greater proportion
of the Lenders) to the same extent a Lender is bound; provided, however, that,
notwithstanding the foregoing, (a) such Secured Party shall be bound by Section 10.8 only
to the extent of Liabilities, costs and expenses with respect to or otherwise relating to the
Collateral held for the benefit of such Secured Party, in which case the obligations of such
Secured Party thereunder shall not be limited by any concept of Pro Rata Share or similar concept,
(b) except as set forth specifically herein, each of the Administrative Agent, the Lenders and the
L/C Issuers shall be entitled to act at its sole discretion, without regard to the interest of such
Secured Party, regardless of whether any Obligation to such Secured Party thereafter remains
outstanding, is deprived of the benefit of the Collateral, becomes unsecured or is otherwise
affected or put in jeopardy thereby, and without any duty or liability to such Secured Party or any
such Obligation and (c) except as set forth specifically herein, such Secured Party shall not have
any right to be notified of, consent to, direct, require or be heard with respect to, any action
taken or omitted in respect of the Collateral or under any Loan Document.

          Section 10.12 Cash Collateral. The parties acknowledge that the Borrower may
in the future desire to pledge cash and/or securities in connection with the provision by Silicon
Valley Bank (“SVB”) to the Borrower of certain cash management services, such as the
issuance of credit cards and the like (collectively, “Cash Management Services”). The
parties agree that notwithstanding anything to the contrary contained in this Agreement, the
Borrower may pledge cash and/or securities to SVB as collateral to secure its obligations to SVB
relating to Cash Management Services in an amount not to exceed $250,000 (such cash and/or
securities and the proceeds thereof not exceeding such amount (but expressly excluding any other
Collateral) being hereinafter referred to as the “Cash Collateral”). The parties further
agree that (x) notwithstanding anything to the contrary contained in this Agreement, SVB’s lien on
the Cash Collateral shall be senior in priority to the liens of Administrative Agent and Lenders
under this Agreement to the extent of the Borrower’s reimbursement obligations in respect of Cash
Management Services (collectively, the “Reimbursement Obligations”), and (y) SVB may extend
credit to the Borrower in connection with the provision of Cash Management Services and take such
action as SVB deems necessary to enforce its rights and remedies to satisfy the Reimbursement
Obligations in respect to Cash Management Services, all without prior notice to or the consent of
Lenders. SVB agrees to use its best efforts to give immediate notice to Lenders of such action
being taken, and neither Administrative Agent nor any Lender may foreclose upon, or force SVB to
take any actions with respect to, the Cash Collateral notwithstanding anything in this Agreement to
the contrary. SVB consents to the Borrower’s grant to Lenders of liens and security interests
against the Cash Collateral (and agrees that it shall hold such Cash Collateral both to perfect its
own security interests therein as provided for in this paragraph and also as bailee and agent for
Administrative Agent and Lenders to perfect their security interests therein granted under this
Agreement, however, SVB may release the Cash Collateral without

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the consent of the other Lenders), and the parties agree that (i) the Cash Collateral and
proceeds thereof shall be distributed to SVB and other Lenders and Administrative Agent, after
satisfaction of the Reimbursement Obligations to SVB, in the manner and order set forth herein, and
(ii) to the extent that the Cash Collateral is insufficient to satisfy the Reimbursement
Obligations to SVB in full (a “Deficiency”), any such Deficiency cannot be repaid by the
Borrower (and SVB shall not accept or receive any payments as to such Deficiency) and SVB shall not
be entitled to receive the proceeds of any Collateral other than the Cash Collateral unless and
until the Borrower’s indebtedness to Lenders under this Agreement and the other Financing Documents
has been fully repaid. For the avoidance of doubt, notwithstanding anything to the contrary
contained in this Agreement, any Control Agreement entered into between Administrative Agent in its
capacity as a secured creditor and SVB or any of its Affiliates in such entity’s capacity as the
financial institution at which any the Borrower maintains any deposit accounts or securities
accounts (and not in its capacity as Lender hereunder) (each of SVB and its Affiliates in such
capacity, “SVB Account Institution”) (each such agreement, an “SVB DACA”) or any
other financing agreement, (x) the provisions of such SVB DACA dealing with such SVB Account
Institution’s rights (and with the priority of such rights) to have and exercise claims against any
and all such deposit account(s) and securities account(s) of the Borrower maintained with such SVB
Account Institution (each such account, a “Borrower SVB Account”) with respect to such
matters as items deposited in such Borrower SVB Account returned unpaid (whether for insufficient
funds or any other reason), overdrafts on any Borrower SVB Account, automated clearing house
entries relating to any such Borrower SVB Account, any provisional credit granted by the applicable
SVB Account Institution to any such Borrower SVB Account, claims of breaches of UCC transfer and
presentment warranties made in connection with items deposited in such Borrower SVB Account and
customary account maintenance fees and charges and commissions for services rendered in connection
with any Borrower SVB Account and other similar matters shall control with regard to such rights
(and the priority of such rights) regardless of any provision to the contrary contained in this
Agreement or any other Loan Document other than such applicable SVB DACA and (y) any provisions of
any such SVB DACA purporting to deal with such SVB Account Institution’s and/or Administrative
Agent’s respective rights and priorities with respect to any cash collateral pledged to such SVB
Account Institution to secure (or with respect to any rights of setoff or other similar banker’s
liens or rights of such SVB Account Institution regarding) any other claim of such SVB Account
Institution not covered by the preceding clause (x), specifically including any such cash
collateral or rights relating to the Cash Management Services described in this Section 10.12,
shall with respect to clause (x) and (y) above be subject to and superseded by the provisions of
this Section 10.12 and any other applicable sections of this Agreement.

ARTICLE 11

MISCELLANEOUS

          Section 11.1 Amendments, Waivers, Etc. (a) No amendment or waiver of any
provision of any Loan Document (other than the Fee Letter, the Control Agreements, the L/C
Reimbursement Agreements and the Secured Hedging Agreements) and no consent to any departure by any
Loan Party therefrom shall be effective unless the same shall be in writing and signed (1) in the
case of an amendment, consent or waiver to cure any ambiguity, omission, defect or inconsistency or
granting a new Lien for the benefit of the Secured Parties or extending an existing Lien over
additional property, by the Administrative Agent and the Borrower or other

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applicable Loan Party, (2) in the case of any other waiver or consent, by the Required Lenders
(or by the Administrative Agent with the consent of the Required Lenders) and (3) in the case of
any other amendment, by the Required Lenders (or by the Administrative Agent with the consent of
the Required Lenders) and the Borrower; provided, however, that no amendment,
consent or waiver shall, unless in writing and signed by each Lender directly affected thereby, or
by the Administrative Agent with the consent of such Lender, or in the case of clause (ii)
all Lenders, in addition to any other Person the signature of which is otherwise required pursuant
to any Loan Document, do any of the following:

          (i) waive any condition specified in Section 3.1, except any condition
referring to any other provision of any Loan Document;

          (ii) increase the Commitment of any Lender or subject any Lender to any additional
obligation;

          (iii) reduce (including through release, forgiveness, assignment or otherwise) (A) the
principal amount of, the interest rate on, or any obligation of the Borrower to repay
(whether or not on a fixed date), any outstanding Loan owing to such Lender, (B) any fee or
accrued interest payable to such Lender or (C) if such Lender is a Revolving Credit Lender,
any L/C Reimbursement Obligation or any obligation of the Borrower to repay (whether or not
on a fixed date) any L/C Reimbursement Obligation; provided, however, that
this clause (iii) does not apply to (x) any change to any provision increasing any
interest rate or fee during the continuance of an Event of Default or to any payment of any
such increase or (y) any modification to any financial covenant set forth in
Article V or in any definition set forth therein or principally used therein;

          (iv) waive or postpone any scheduled maturity date or other scheduled date fixed for
the payment, in whole or in part, of principal of or interest on any Loan or fee owing to
such Lender or for the reduction of such Lender’s Commitment; provided,
however, that this clause (iv) does not apply to any change to mandatory
prepayments, including those required under Section 2.8, or to the application of
any payment, including as set forth in Section 2.12;

          (v) except as provided in Section 10.10, release all or substantially all of
the Collateral or all or substantially all of the Guarantors from their guaranty of any
Obligation of the Borrower;

          (vi) reduce or increase the proportion of Lenders required for the Lenders (or any
subset thereof) to take any action hereunder or change the definition of the terms “Required
Lenders”, “Pro Rata Share” or “Pro Rata Outstandings”; or

          (vii) amend Section 10.10 (Release of Collateral or Guarantor), Section 11.9 (Sharing
of Payments) or this Section 11.1;

and provided, further, that (x)(A) any waiver of any payment applied pursuant to
Section 2.12(b) (Application of Mandatory Prepayments) to, and any modification of
the application of any such payment to, (1) the Term Loans shall require the consent of the
Required Term Loan Lenders and (2) the Revolving Loans shall require the consent of the Required
Revolving Credit Lenders,

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(B) any change to the definition of the term “Required Term Loan Lender” shall require the consent
of the Required Term Loan Lenders and (C) any change to the definition of the term “Required
Revolving Credit Lender” shall require the consent of the Required Revolving Credit Lenders, (y) no
amendment, waiver or consent shall affect the rights or duties under any Loan Document of, or any
payment to, the Administrative Agent (or otherwise modify any provision of Article X or the
application thereof), the Swingline Lender, any L/C Issuer or any SPV that has been granted an
option pursuant to Section 11.2(f) unless in writing and signed by the Administrative
Agent, the Swingline Lender, such L/C Issuer or, as the case may be, such SPV in addition to any
signature otherwise required and (z) the consent of the Borrower shall not be required to change
any order of priority set forth in Section 2.12. No amendment, modification or waiver of
this Agreement or any Loan Document altering the ratable treatment of Obligations arising under
Secured Hedging Agreement resulting in such Obligations being junior in right of payment to
principal of the Loans or resulting in Obligations owing to any Secured Hedging Counterparty being
unsecured (other than releases of Liens in accordance with the terms hereof), in each case in a
manner adverse to any Secured Hedging Counterparty, shall be effective without the written consent
of such Secured Hedging Counterparty or, in the case of a Secured Hedging Agreement provided or
arranged by the Administrative Agent or an Affiliate thereof, the Administrative Agent.

          (b) Each waiver or consent under any Loan Document shall be effective only in the specific
instance and for the specific purpose for which it was given. No notice to or demand on any Loan
Party shall entitle any Loan Party to any notice or demand in the same, similar or other
circumstances. No failure on the part of any Secured Party to exercise, and no delay in
exercising, any right hereunder shall operate as a waiver thereof, nor shall any single or partial
exercise of any such right preclude any other or further exercise thereof or the exercise of any
other right.

          Section 11.2 Assignments and Participations; Binding Effect. (a) Binding
Effect. This Agreement shall become effective when it shall have been executed by Parent, the
Borrower and the Administrative Agent and when the Administrative Agent shall have been notified by
each Lender and L/C Issuer that such Lender or L/C Issuer has executed it. Thereafter, it shall be
binding upon and inure to the benefit of, but only to the benefit of, Parent, the Borrower (in each
case except for Article X), the Administrative Agent, each Lender and L/C Issuer and, to
the extent provided in Section 10.11, each other Indemnitee and Secured Party and, in each
case, their respective successors and permitted assigns. Except as expressly provided in any Loan
Document (including in Section 10.9), none of Parent, the Borrower, any L/C Issuer or the
Administrative Agent shall have the right to assign any rights or obligations hereunder or any
interest herein.

          (b) Right to Assign. Each Lender may sell, transfer, negotiate or assign all or a
portion of its rights and obligations hereunder (including all or a portion of its Commitments and
its rights and obligations with respect to Loans and Letters of Credit) to (i) any existing Lender,
(ii) any Affiliate or Approved Fund of any existing Lender or (iii) any other Person acceptable
(which acceptance shall not be unreasonably withheld or delayed) to the Administrative Agent and,
as long as no Event of Default is continuing, the Borrower; provided, however, that
(x) such Sales do not have to be ratable between the Facilities but must be ratable among the
obligations owing to and owed by such Lender with respect to a Facility (y) for each

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Facility, the aggregate outstanding principal amount (determined as of the effective date of
the applicable Assignment) of the Loans, Commitments and L/C Obligations subject to any such Sale
shall be in a minimum amount of $1,000,000, unless such Sale is made to an existing Lender or an
Affiliate or Approved Fund of any existing Lender, is of the assignor’s (together with its
Affiliates and Approved Funds) entire interest in such Facility or is made with the prior consent
of the Borrower and the Administrative Agent and (z) approval of the Borrower to any sale or
assignment will not be required in connection with assignments by a Lender due to forced
divestiture at the request of any regulatory agency or a sale by such Lender of a material amount
of its assets.

          (c) Procedure. The parties to each Sale made in reliance on clause (b) above
(other than those described in clause (e) or (f) below) shall execute and deliver
to the Administrative Agent an Assignment via an electronic settlement system designated by the
Administrative Agent (or if previously agreed with the Administrative Agent, via a manual execution
and delivery of the assignment) evidencing such Sale, together with any existing Note subject to
such Sale (or any affidavit of loss therefor acceptable to the Administrative Agent), any tax forms
required to be delivered pursuant to Section 2.17(f) and payment of an assignment fee in
the amount of $3,500, provided that (1) if a Sale by a Lender is made to an Affiliate or an
Approved Fund of such assigning Lender, then no assignment fee shall be due in connection with such
Sale, and (2) if a Sale by a Lender is made to an assignee that is not an Affiliate or Approved
Fund of such assignor Lender, and concurrently to one or more Affiliates or Approved Funds of such
assignee, then only one assignment fee of $3,500 shall be due in connection with such Sale. Upon
receipt of all the foregoing, and conditioned upon such receipt and, if such assignment is made in
accordance with Section 11.2(b)(iii), upon the Administrative Agent (and the Borrower, if
applicable) consenting to such Assignment, from and after the effective date specified in such
Assignment, the Administrative Agent shall record or cause to be recorded in the Register the
information contained in such Assignment.

          (d) Effectiveness. Subject to the recording of an Assignment by the Administrative
Agent in the Register pursuant to Section 2.14(b), (i) the assignee thereunder shall become a party
hereto and, to the extent that rights and obligations under the Loan Documents have been assigned
to such assignee pursuant to such Assignment, shall have the rights and obligations of a Lender,
(ii) any applicable Note shall be transferred to such assignee through such entry and (iii) the
assignor thereunder shall, to the extent that rights and obligations under this Agreement have been
assigned by it pursuant to such Assignment, relinquish its rights (except for those surviving the
termination of the Commitments and the payment in full of the Obligations) and be released from its
obligations under the Loan Documents, other than those relating to events or circumstances
occurring prior to such assignment (and, in the case of an Assignment covering all or the remaining
portion of an assigning Lender’s rights and obligations under the Loan Documents, such Lender shall
cease to be a party hereto except that each Lender agrees to remain bound by Article X,
Section 11.8 (Right of Setoff) and Section 11.9 (Sharing of
Payments) to the extent provided in Section 10.11 (Additional Secured Parties)).

          (e) Grant of Security Interests. In addition to the other rights provided in this
Section 11.2, each Lender may grant a security interest in, or otherwise assign as
collateral, any of its rights under this Agreement, whether now owned or hereafter acquired
(including rights to payments of principal or interest on the Loans), to (A) any federal reserve
bank (pursuant to

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Regulation A of the Federal Reserve Board), without notice to the Administrative Agent or
(B) any holder of, or trustee for the benefit of the holders of, such Lender’s Securities by notice
to the Administrative Agent; provided, however, that no such holder or trustee,
whether because of such grant or assignment or any foreclosure thereon (unless such foreclosure is
made through an assignment in accordance with clause (b) above), shall be entitled to any
rights of such Lender hereunder and no such Lender shall be relieved of any of its obligations
hereunder.

          (f) Participants and SPVs. In addition to the other rights provided in this
Section 11.2, each Lender may, (x) with notice to the Administrative Agent, grant to an SPV
the option to make all or any part of any Loan that such Lender would otherwise be required to make
hereunder (and the exercise of such option by such SPV and the making of Loans pursuant thereto
shall satisfy the obligation of such Lender to make such Loans hereunder) and such SPV may assign
to such Lender the right to receive payment with respect to any Obligation and (y) without notice
to or consent from the Administrative Agent or the Borrower, sell participations to one or more
Persons in or to all or a portion of its rights and obligations under the Loan Documents (including
all its rights and obligations with respect to the Term Loans, Revolving Loans and Letters of
Credit); provided, however, that, whether as a result of any term of any Loan
Document or of such grant or participation, (i) no such SPV or participant shall have a commitment,
or be deemed to have made an offer to commit, to make Loans hereunder, and, except as provided in
the applicable option agreement, none shall be liable for any obligation of such Lender hereunder,
(ii) such Lender’s rights and obligations, and the rights and obligations of the Loan Parties and
the Secured Parties towards such Lender, under any Loan Document shall remain unchanged and each
other party hereto shall continue to deal solely with such Lender, which shall remain the holder of
the Obligations in the Register, except that (A) each such participant and SPV shall be entitled to
the benefit of Sections 2.16 (Breakage Costs; Increased Costs; Capital
Requirements) and 2.17 (Taxes), but only to the extent such participant or SPV
delivers the tax forms such Lender is required to collect pursuant to Section 2.17(f) and
then only to the extent of any amount to which such Lender would be entitled in the absence of any
such grant or participation and (B) each such SPV may receive other payments that would otherwise
be made to such Lender with respect to Loans funded by such SPV to the extent provided in the
applicable option agreement and set forth in a notice provided to the Administrative Agent by such
SPV and such Lender, provided, however, that in no case (including pursuant to
clause (A) or (B) above) shall an SPV or participant have the right to enforce any
of the terms of any Loan Document, and (iii) the consent of such SPV or participant shall not be
required (either directly, as a restraint on such Lender’s ability to consent hereunder or
otherwise) for any amendments, waivers or consents with respect to any Loan Document or to exercise
or refrain from exercising any powers or rights such Lender may have under or in respect of the
Loan Documents (including the right to enforce or direct enforcement of the Obligations), except
for those described in clauses (iii) and (iv) of Section 11.1(a) with
respect to amounts, or dates fixed for payment of amounts, to which such participant or SPV would
otherwise be entitled and, in the case of participants, except for those described in
Section 11.1(a)(v) (or amendments, consents and waivers with respect to
Section 10.10 to release all or substantially all of the Collateral). No party hereto
shall institute (and each of Borrower and Parent shall cause each other Loan Party not to
institute) against any SPV grantee of an option pursuant to this clause (f) any bankruptcy,
reorganization, insolvency, liquidation or similar proceeding, prior to the date that is one year
and one day after the payment in full of all outstanding commercial paper of such SPV; provided,
however, that each Lender having

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designated an SPV as such agrees to indemnify each Indemnitee against any Liability that may
be incurred by, or asserted against, such Indemnitee as a result of failing to institute such
proceeding (including a failure to get reimbursed by such SPV for any such Liability). The
agreement in the preceding sentence shall survive the termination of the Commitments and the
payment in full of the Obligations.

          Section 11.3  Costs and Expenses. Any action taken by any Loan Party under or
with respect to any Loan Document, even if required under any Loan Document or at the request of
any Secured Party, shall be at the expense of such Loan Party, and no Secured Party shall be
required under any Loan Document to reimburse any Loan Party or Group Member therefor except as
expressly provided therein. In addition, the Borrower agrees to pay or reimburse upon demand (a)
the Administrative Agent for all reasonable out-of-pocket costs and expenses incurred by it or any
of its Related Persons in connection with the investigation, development, preparation, negotiation,
syndication, execution, interpretation or administration of, any modification of any term of or
termination of, any Loan Document, any commitment or proposal letter therefor, any other document
prepared in connection therewith or the consummation and administration of any transaction
contemplated therein (including periodic audits in connection therewith and environmental audits
and assessments), in each case including the reasonable fees, charges and disbursements of legal
counsel to the Administrative Agent or such Related Persons, fees, costs and expenses incurred in
connection with Intralinks® or any other E-System and reasonably allocated to the
Facilities by the Administrative Agent and fees, charges and disbursements of the auditors,
appraisers, printers and other of their Related Persons retained by or on behalf of any of them or
any of their Related Persons, (b) the Administrative Agent for all reasonable costs and expenses
incurred by it or any of its Related Persons in connection with internal audit reviews, field
examinations and Collateral examinations (which shall be reimbursed, in addition to the
out-of-pocket costs and expenses of such examiners, at the per diem rate per individual charged by
the Administrative Agent for its examiners) and (c) each of the Administrative Agent, its Related
Persons, and each Lender and L/C Issuer for all reasonable out-of-pocket costs and expenses
incurred in connection with (i) any refinancing or restructuring of the credit arrangements
provided hereunder in the nature of a “work-out”, (ii) the enforcement or preservation of any right
or remedy under any Loan Document, any Obligation, with respect to the Collateral or any other
related right or remedy or (iii) the commencement, defense, conduct of, intervention in, or the
taking of any other action with respect to, any proceeding (including any bankruptcy or insolvency
proceeding) related to any Group Member, Loan Document, Obligation or Related Transaction (or the
response to and preparation for any subpoena or request for document production relating thereto),
including fees and disbursements of outside counsel.

          Section 11.4  Indemnities. (a) The Borrower agrees to indemnify, hold
harmless and defend the Administrative Agent, each Lender, each L/C Issuer, each Secured Hedging
Counterparty, each Person that each L/C Issuer causes to Issue Letters of Credit hereunder and each
of their respective Related Persons (each such Person being an “Indemnitee”) from and
against all Liabilities that may be imposed on, incurred by or asserted against any such Indemnitee
in any matter relating to or arising out of, in connection with or as a result of (i) any Loan
Document, any Related Document, any Disclosure Document, any Obligation (or the repayment thereof),
any Letter of Credit, the use or intended use of the proceeds of any Loan or the use of any Letter
of Credit, any Related Transaction, or any

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securities filing of, or with respect to, any Group Member, (ii) any commitment letter,
proposal letter or term sheet with any Person or any Contractual Obligation, arrangement or
understanding with any broker, finder or consultant, in each case entered into by or on behalf of
the Acquired Company, any Group Member or any Affiliate of any of them in connection with any of
the foregoing and any Contractual Obligation entered into in connection with any E-Systems or other
Electronic Transmissions, (iii) any actual or prospective investigation, litigation or other
proceeding, whether or not brought by any such Indemnitee or any of its Related Persons, any
holders of Securities or creditors (and including reasonable out of pocket attorneys’ fees in any
case), whether or not any such Indemnitee, Related Person, holder or creditor is a party thereto,
and whether or not based on any securities or commercial law or regulation or any other Requirement
of Law or theory thereof, including common law, equity, contract, tort or otherwise, or (iv) any
other act, event or transaction related, contemplated in or attendant to any of the foregoing
(collectively, the “Indemnified Matters”); provided, however, that the
Borrower shall not have any liability under this Section 11.4 to any Indemnitee with
respect to any Indemnified Matter, and no Indemnitee shall have any liability with respect to any
Indemnified Matter other than (to the extent otherwise liable), to the extent such liability has
resulted primarily from the bad faith, gross negligence or willful misconduct of, or breach of this
Agreement or any other Loan Document by, such Indemnitee, as determined by a court of competent
jurisdiction in a final non-appealable judgment or order. Furthermore, each of Parent and the
Borrower waives and agrees not to assert against any Indemnitee, and shall cause each other Loan
Party to waive and not assert against any Indemnitee, any right of contribution with respect to any
Liabilities that may be imposed on, incurred by or asserted against any Related Person.

          (b) Without limiting the foregoing, “Indemnified Matters” includes all Environmental
Liabilities, including those arising from, or otherwise involving, any property of any Related
Person or any actual, alleged or prospective damage to property or natural resources or harm or
injury alleged to have resulted from any Release of Hazardous Materials on, upon or into such
property or natural resource or any property on or contiguous to any real property of any Related
Person, whether or not, with respect to any such Environmental Liabilities, any Indemnitee is a
mortgagee pursuant to any leasehold mortgage, a mortgagee in possession, the successor-in-interest
to any Related Person or the owner, lessee or operator of any property of any Related Person
through any foreclosure action, in each case except to the extent such Environmental Liabilities
(i) are incurred solely following foreclosure by any Secured Party or following any Secured Party
having become the successor-in-interest to any Loan Party and (ii) are attributable solely to acts
of such Indemnitee.

          Section 11.5 Survival. Any indemnification or other protection provided to
any Indemnitee pursuant to any Loan Document (including pursuant to Section 2.17
(Taxes), Section 2.16 (Breakage Costs; Increased Costs; Capital
Requirements), Article X (The Administrative Agent), Section 11.3
(Costs and Expenses), Section 11.4 (Indemnities) or this
Section 11.5) and all representations and warranties made in any Loan Document shall
(A) survive the termination of the Commitments and the payment in full of other Obligations and (B)
inure to the benefit of any Person that at any time held a right thereunder (as an Indemnitee or
otherwise) and, thereafter, its successors and permitted assigns.

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          Section 11.6 Limitation of Liability for Certain Damages. In no event shall
any Indemnitee be liable on any theory of liability for any special, indirect, consequential or
punitive damages (including any loss of profits, business or anticipated savings). Each of Parent
and the Borrower hereby waives, releases and agrees (and shall cause each other Loan Party to
waive, release and agree) not to sue upon any such claim for any special, indirect, consequential
or punitive damages, whether or not accrued and whether or not known or suspected to exist in its
favor.

          Section 11.7 Lender-Creditor Relationship. The relationship between the
Lenders, the L/C Issuers and the Administrative Agent, on the one hand, and the Loan Parties, on
the other hand, is solely that of lender and creditor. No Secured Party has any fiduciary
relationship or duty to any Loan Party arising out of or in connection with, and there is no
agency, tenancy or joint venture relationship between the Secured Parties and the Loan Parties by
virtue of, any Loan Document or any transaction contemplated therein.

          Section 11.8 Right of Setoff. Each of the Administrative Agent, each Lender,
each L/C Issuer and each Affiliate (including each branch office thereof) of any of them is hereby
authorized, without notice or demand (each of which is hereby waived by Parent and the Borrower),
at any time and from time to time during the continuance of any Event of Default and to the fullest
extent permitted by applicable Requirements of Law, to set off and apply any and all deposits
(whether general or special, time or demand, provisional or final) at any time held and other
Indebtedness, claims or other obligations at any time owing by the Administrative Agent, such
Lender, such L/C Issuer or any of their respective Affiliates to or for the credit or the account
of Parent or the Borrower against any Obligation of any Loan Party now or hereafter existing,
whether or not any demand was made under any Loan Document with respect to such Obligation and even
though such Obligation may be unmatured. Each of the Administrative Agent, each Lender and each
L/C Issuer agrees promptly to notify the Borrower and the Administrative Agent after any such
setoff and application made by such Lender or its Affiliates; provided, however,
that the failure to give such notice shall not affect the validity of such setoff and application.
The rights under this Section 11.8 are in addition to any other rights and remedies
(including other rights of setoff) that the Administrative Agent, the Lenders and the L/C Issuers
and their Affiliates and other Secured Parties may have.

          Section 11.9 Sharing of Payments, Etc. If any Lender, directly or through an
Affiliate or branch office thereof, obtains any payment of any Obligation of any Loan Party
(whether voluntary, involuntary or through the exercise of any right of setoff or the receipt of
any Collateral or “proceeds” (as defined under the applicable UCC) of Collateral) other
than pursuant to Sections 2.16 (Breakage Costs; Increased Costs; Capital
Requirements), 2.17 (Taxes) and 2.18 (Substitution of Lenders)
and such payment exceeds the amount such Lender would have been entitled to receive if all payments
had gone to, and been distributed by, the Administrative Agent in accordance with the provisions of
the Loan Documents, such Lender shall purchase for cash from other Secured Parties such
participations in their Obligations as necessary for such Lender to share such excess payment with
such Secured Parties to ensure such payment is applied as though it had been received by the
Administrative Agent and applied in accordance with this Agreement (or, if such application would
then be at the discretion of the Borrower, applied to repay the Obligations in accordance
herewith); provided, however, that (a) if such payment is rescinded or otherwise
recovered from such Lender or L/C Issuer in whole or

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in part, such purchase shall be rescinded and the purchase price therefor shall be returned to
such Lender or L/C Issuer without interest and (b) such Lender shall, to the fullest extent
permitted by applicable Requirements of Law, be able to exercise all its rights of payment
(including the right of setoff) with respect to such participation as fully as if such Lender were
the direct creditor of the Borrower in the amount of such participation.

          Section 11.10 Marshaling; Payments Set Aside. No Secured Party shall be under
any obligation to marshal any property in favor of any Loan Party or any other party or against or
in payment of any Obligation. To the extent that any Secured Party receives a payment from the
Borrower, from the proceeds of the Collateral, from the exercise of its rights of setoff, any
enforcement action or otherwise, and such payment is subsequently, in whole or in part,
invalidated, declared to be fraudulent or preferential, set aside or required to be repaid to a
trustee, receiver or any other party, then to the extent of such recovery, the obligation or part
thereof originally intended to be satisfied, and all Liens, rights and remedies therefor, shall be
revived and continued in full force and effect as if such payment had not occurred.

          Section 11.11 Notices. (a) Addresses. All notices, demands,
requests, directions and other communications required or expressly authorized to be made by this
Agreement shall, whether or not specified to be in writing but unless otherwise expressly specified
to be given by any other means, be given in writing and (i) addressed to (A) if to Parent or the
Borrower, to SXC Health Solutions, Inc., 2441 Warrenville Road, Lisle, Illinois 60532, Attention:
Chief Financial Officer, Tel: (630) 577-3206, Fax: (630) 328-2190, (B) if to the Administrative
Agent or the Swingline Lender, to General Electric Capital Corporation, 500 West Monroe Street,
17th Floor, Chicago, IL, 60661, Attention of John Dale (Telecopy No. 312-463-3840 ), with a copy to
General Electric Capital Corporation, 500 West Monroe Street, 17th Floor, Chicago, IL, 60661,
Attention of Christian Barnette (Telecopy No. 312-463-3840 ) and with a copy to Winston & Strawn
LLP, 200 Park Avenue, New York, New York 10166, Attention of William D. Brewer (Telecopy No. (212)
294-4700) and (C) otherwise to the party to be notified at its address specified opposite its name
on Schedule II or on the signature page of any applicable Assignment, (ii) posted to
Intralinks® (to the extent such system is available and set up by or at the direction of
the Administrative Agent prior to posting) in an appropriate location by uploading such notice,
demand, request, direction or other communication to www.intralinks.com, faxing it to 866-545-6600
with an appropriate bar-coded fax coversheet or using such other means of posting to
Intralinks® as may be available and reasonably acceptable to the Administrative Agent
prior to such posting, (iii) posted to any other E-System set up by or at the direction of the
Administrative Agent in an appropriate location or (iv) addressed to such other address as shall be
notified in writing (A) in the case of the Borrower, the Administrative Agent and the Swingline
Lender, to the other parties hereto and (B) in the case of all other parties, to the Borrower and
the Administrative Agent. Transmission by electronic mail (including E-Fax, even if transmitted to
the fax numbers set forth in clause (i) above) shall not be sufficient or effective to
transmit any such notice under this clause (a) unless such transmission is an available
means to post to any E-System.

          (b) Effectiveness. All communications described in clause (a) above and all
other notices, demands, requests and other communications made in connection with this Agreement
shall be effective and be deemed to have been received (i) if delivered by hand, upon personal
delivery, (ii) if delivered by overnight courier service, one Business Day after delivery

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to such courier service, (iii) if delivered by mail, when deposited in the mails, (iv) if
delivered by facsimile (other than to post to an E-System pursuant to clause (a)(ii) or
(a)(iii) above), upon sender’s receipt of confirmation of proper transmission, and (v) if
delivered by posting to any E-System, on the later of the date of such posting in an appropriate
location and the date access to such posting is given to the recipient thereof in accordance with
the standard procedures applicable to such E-System; provided, however, that no
communications to the Administrative Agent pursuant to Article II or Article X
shall be effective until received by the Administrative Agent.

          Section 11.12 Electronic Transmissions. (a) Authorization. Subject
to the provisions of Section 11.11(a), each of the Administrative Agent, the Borrower, the
Lenders, the L/C Issuers and each of their Related Persons is authorized (but not required) to
transmit, post or otherwise make or communicate, in its sole discretion, Electronic Transmissions
in connection with any Loan Document and the transactions contemplated therein. Each of Parent,
the Borrower and each Secured Party hereby acknowledges and agrees, and each of Parent and the
Borrower shall cause each other Group Member to acknowledge and agree, that the use of Electronic
Transmissions is not necessarily secure and that there are risks associated with such use,
including risks of interception, disclosure and abuse and each indicates it assumes and accepts
such risks by hereby authorizing the transmission of Electronic Transmissions.

          (b) Signatures. Subject to the provisions of Section 11.11(a), (i)(A) no
posting to any E-System shall be denied legal effect merely because it is made electronically,
(B) each E-Signature on any such posting shall be deemed sufficient to satisfy any requirement for
a “signature” and (C) each such posting shall be deemed sufficient to satisfy any requirement for a
“writing”, in each case including pursuant to any Loan Document, any applicable provision of any
UCC, the federal Uniform Electronic Transactions Act, the Electronic Signatures in Global and
National Commerce Act and any substantive or procedural Requirement of Law governing such subject
matter, (ii) each such posting that is not readily capable of bearing either a signature or a
reproduction of a signature may be signed, and shall be deemed signed, by attaching to, or
logically associating with such posting, an E-Signature, upon which each Secured Party and Loan
Party may rely and assume the authenticity thereof, (iii) each such posting containing a signature,
a reproduction of a signature or an E-Signature shall, for all intents and purposes, have the same
effect and weight as a signed paper original and (iv) each party hereto or beneficiary hereto
agrees not to contest the validity or enforceability of any posting on any E-System or E-Signature
on any such posting under the provisions of any applicable Requirement of Law requiring certain
documents to be in writing or signed; provided, however, that nothing herein shall
limit such party’s or beneficiary’s right to contest whether any posting to any E-System or
E-Signature has been altered after transmission.

          (c) Separate Agreements. All uses of an E-System shall be governed by and subject to,
in addition to Section 11.11 and this Section 11.12, separate terms and conditions
posted or referenced in such E-System and related Contractual Obligations executed by Secured
Parties and Group Members in connection with the use of such E-System.

          (d) Limitation of Liability. All E-Systems and Electronic Transmissions shall be
provided “as is” and “as available”. None of Administrative Agent or any of its Related Persons
warrants the accuracy, adequacy or completeness of any E-Systems or Electronic

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Transmission, and each disclaims all liability for errors or omissions therein. No Warranty
of any kind is made by the Administrative Agent or any of its Related Persons in connection with
any E-Systems or Electronic Communication, including any warranty of merchantability, fitness for a
particular purpose, non-infringement of third-party rights or freedom from viruses or other code
defects. Each of Parent, the Borrower and each Secured Party agrees (and each of Parent and the
Borrower shall cause each other Loan Party to agree) that the Administrative Agent has no
responsibility for maintaining or providing any equipment, software, services or any testing
required in connection with any Electronic Transmission or otherwise required for any E-System.

          Section 11.13 Governing Law. This Agreement, each other Loan Document that
does not expressly set forth its applicable law, and the rights and obligations of the parties
hereto and thereto shall be governed by, and construed and interpreted in accordance with, the law
of the State of New York.

          Section 11.14 Jurisdiction. (a) Submission to Jurisdiction. Any
legal action or proceeding with respect to any Loan Document may be brought in the courts of the
State of New York located in the City of New York, Borough of Manhattan, or of the United States of
America for the Southern District of New York and, by execution and delivery of this Agreement,
each of Parent and the Borrower hereby accepts for itself and in respect of its property, generally
and unconditionally, the jurisdiction of the aforesaid courts. The parties hereto (and, to the
extent set forth in any other Loan Document, each other Loan Party) hereby irrevocably waive any
objection, including any objection to the laying of venue or based on the grounds of forum non
conveniens, that any of them may now or hereafter have to the bringing of any such action or
proceeding in such jurisdictions.

          (b) Service of Process. Each of Parent and Borrower (and, to the extent set forth in
any other Loan Document, each other Loan Party) hereby irrevocably waives personal service of any
and all legal process, summons, notices and other documents and other service of process of any
kind and consents to such service in any suit, action or proceeding brought in the United States of
America with respect to or otherwise arising out of or in connection with any Loan Document by any
means permitted by applicable Requirements of Law, including by the mailing thereof (by registered
or certified mail, postage prepaid) to the address of Borrower specified in Section 11.11
(and shall be effective when such mailing shall be effective, as provided therein). Each of Parent
and the Borrower (and, to the extent set forth in any other Loan Document, each other Loan Party)
agrees that a final judgment in any such action or proceeding shall be conclusive and may be
enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.

          (c) Non-Exclusive Jurisdiction. Nothing contained in this Section 11.14 shall
affect the right of the Administrative Agent or any Lender to serve process in any other manner
permitted by applicable Requirements of Law or commence legal proceedings or otherwise proceed
against any Loan Party in any other jurisdiction.

          Section 11.15 WAIVER OF JURY TRIAL. EACH PARTY HERETO HEREBY IRREVOCABLY
WAIVES TRIAL BY JURY IN ANY SUIT, ACTION OR PROCEEDING WITH RESPECT TO, OR DIRECTLY OR INDIRECTLY
ARISING OUT OF, UNDER OR IN

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CONNECTION WITH, ANY LOAN DOCUMENT OR THE TRANSACTIONS CONTEMPLATED THEREIN OR RELATED THERETO
(WHETHER FOUNDED IN CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO (A) CERTIFIES THAT NO
OTHER PARTY AND NO RELATED PERSON OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT
SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND
(B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THE LOAN
DOCUMENTS, AS APPLICABLE, BY THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION 11.15.

          Section 11.16 Severability. Any provision of any Loan Document being held
illegal, invalid or unenforceable in any jurisdiction shall not affect any part of such provision
not held illegal, invalid or unenforceable, any other provision of any Loan Document or any part of
such provision in any other jurisdiction.

          Section 11.17 Execution in Counterparts. This Agreement may be executed in
any number of counterparts and by different parties in separate counterparts, each of which when so
executed shall be deemed to be an original and all of which taken together shall constitute one and
the same agreement. Signature pages may be detached from multiple separate counterparts and
attached to a single counterpart. Delivery of an executed signature page of this Agreement by
facsimile transmission or Electronic Transmission shall be as effective as delivery of a manually
executed counterpart hereof.

          Section 11.18 Entire Agreement. The Loan Documents embody the entire
agreement of the parties and supersede all prior agreements and understandings relating to the
subject matter thereof and any prior letter of interest, commitment letter, fee letter,
confidentiality and similar agreements involving any Loan Party and any of the Administrative
Agent, any Lender or any L/C Issuer or any of their respective Affiliates relating to a financing
of substantially similar form, purpose or effect. In the event of any conflict between the terms
of this Agreement and any other Loan Document, the terms of this Agreement shall govern (unless
such terms of such other Loan Documents are necessary to comply with applicable Requirements of
Law, in which case such terms shall govern to the extent necessary to comply therewith).

          Section 11.19 Use of Name. Each of Parent and the Borrower agrees, and shall
cause each other Loan Party to agree, that it shall not, and none of its Affiliates shall, issue
any press release or other public disclosure (other than any document filed with any Governmental
Authority relating to a public offering of the Securities of any Loan Party) using the name, logo
or otherwise referring to GE Capital or of any of its Affiliates, the Loan Documents or any
transaction contemplated therein to which the Secured Parties are party without at least 2 Business
Days’ prior notice to GE Capital and without the prior consent of GE Capital except to the extent
required to do so under applicable Requirements of Law and then, only after consulting with GE
Capital prior thereto.

          Section 11.20 Non-Public Information; Confidentiality. (a) Each Lender and
L/C Issuer acknowledges and agrees that it may receive material non-public information hereunder
concerning the Loan Parties and their Affiliates and Securities and agrees to use such information
in compliance with all relevant policies, procedures and Contractual Obligations and
applicable Requirements of Laws (including United States federal and state security laws and
regulations).

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          (b) Each Lender, L/C Issuer and the Administrative Agent agrees to use all reasonable efforts
to maintain, in accordance with its customary practices, the confidentiality of information
obtained by it pursuant to any Loan Document, except that such information may be disclosed (i)
with the Borrower’s consent, (ii) to Related Persons of such Lender, L/C Issuer or the
Administrative Agent, as the case may be, or to any Person that any L/C Issuer causes to Issue
Letters of Credit hereunder, that are advised of the confidential nature of such information and
are instructed to keep such information confidential, (iii) to the extent such information
presently is or hereafter becomes available to such Lender, L/C Issuer or the Administrative Agent,
as the case may be, on a non-confidential basis from a source other than any Loan Party, (iv) to
the extent disclosure is required by applicable Requirements of Law or other legal process or
requested or demanded by any Governmental Authority, (v) to the extent necessary or customary for
inclusion in league table measurements or in any tombstone or other advertising materials (and the
Loan Parties consent to the publication of such tombstone or other advertising materials by the
Administrative Agent, any Lender, any L/C Issuer or any of their Related Persons), (vi) to the
National Association of Insurance Commissioners or any similar organization, any examiner or any
nationally recognized rating agency or otherwise to the extent consisting of general portfolio
information that does not identify borrowers, (vii) to current or prospective assignees, SPVs
grantees of any option described in Section 11.2(f) or participants, direct or contractual
counterparties to any Hedging Agreement permitted hereunder and to their respective Related
Persons, in each case to the extent such assignees, participants, counterparties or Related Persons
agree to be bound by provisions substantially similar to the provisions of this
Section 11.20 and (viii) in connection with the exercise of any remedy under any Loan
Document. In the event of any conflict between the terms of this Section 11.20 and those
of any other Contractual Obligation entered into with any Loan Party (whether or not a Loan
Document), the terms of this Section 11.20 shall govern.

          Section 11.21 Patriot Act Notice. Each Lender subject to the USA Patriot Act
of 2001 (31 U.S.C. 5318 et seq.) hereby notifies the Borrower that, pursuant to Section 326
thereof, it is required to obtain, verify and record information that identifies the Borrower,
including the name and address of the Borrower and other information allowing such Lender to
identify the Borrower in accordance with such act.

[Signature Pages Follow]

101

 

          IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their
respective officers thereunto duly authorized, as of the date first above written.

	 	 	 	 	 
	 	SXC HEALTH SOLUTIONS, INC.

AS BORROWER

 	 
	 	By:  	/s/
Jeffrey Park 	 
	 	 	Name:  	Jeffrey Park 	 
	 	 	Title:  	Chief Financial Officer and
SVP, Finance 	 
	 
	 	SXC HEALTH SOLUTIONS CORP.,

AS GUARANTOR

 	 
	 	By:  	/s/
Jeffrey Park 	 
	 	 	Name:  	Jeffrey Park 	 
	 	 	Title:  	Chief Financial Officer and
SVP, Finance 	 
	 
	 	COMET MERGER CORPORATION, AS

GUARANTOR

 	 
	 	By:  	/s/
Jeffrey Park 	 
	 	 	Name:  	Jeffrey Park 	 
	 	 	Title:  	Secretary 	 
	 
	 	HEALTH BUSINESS SYSTEMS, INC., AS

GUARANTOR

 	 
	 	By:  	/s/
Jeffrey Park 	 
	 	 	Name:  	Jeffrey Park 	 
	 	 	Title:  	Chief Financial Officer, SVP, Finance, Secretary
and Treasurer 	 
	 
	 	GENERAL ELECTRIC CAPITAL CORPORATION

AS ADMINISTRATIVE AGENT, L/C

ISSUER, SWINGLINE LENDER AND

LENDER

 	 
	 	By:  	/s/
John Dale 	 
	 	 	Name:  	John Dale 	 
	 	 	Title:  	Duly Authorized Signatory 	 

102

 

	 	 	 	 	 

	 	 	 	 	 
	 	OTHER LENDERS:

SILICON VALLEY BANK

 	 
	 	By:  	/s/
Kurt Nichols 	 
	 	 	Name:  	Kurt Nichols 	 
	 	 	Title:  	Relationship Manager II 	 
	 

103

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00141-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00141-of-00352.parquet"}], [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00141-of-00352.parquet"}]]