Document:

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                                                         Agreement No. Aas-463-A
                                                               Page 1 of 31

                        AGREEMENT FOR PUBLISHING SERVICES

This Agreement for Publishing Services ("Agreement") is entered into effective
as of January 1, 2002 ("Effective Date") between Ameritech Publishing, Inc.,
d/b/a Ameritech advertising services, a Delaware corporation with its principal
business offices at 100 E. Big Beaver Road, Troy, MI 48083 ("Publisher"), and R.
H. Donnelley Inc. ("RHD"), a Delaware corporation with its principal offices at
One Manhattanville Road, Purchase, New York 10577 ("RHD"). This Agreement
terminates, supersedes and replaces the Agreement for Publishing Services
entered into between RHD and The Am-Don Partnership a/k/a DonTech as of July 17,
1997 (which was assumed by Publisher in December 1997). Publisher and RHD are
sometimes referred to herein, collectively, as the "Parties," and, individually,
as a "Party." While The DonTech Partnership, a general partnership between the
Parties (or their affiliates) organized under the Illinois Uniform Partnership
Act ("DonTech"), may (a) directly receive from RHD, on behalf of Publisher,
certain services or data and/or (b) directly provide to RHD, on behalf of
Publisher, certain services or data (in either case as the Publisher's exclusive
sales agent with respect to the directories subject to this Agreement), the
Parties hereby acknowledge and agree that DonTech is not a party to this
Agreement nor shall it be deemed a third party beneficiary of this Agreement.
Consequently, DonTech shall not be entitled to enforce any of the terms or
conditions of this Agreement. Publisher and RHD agree to use their reasonable
best efforts to cause DonTech to cooperate and perform any and all activities
necessary and appropriate in connection with this Agreement. DonTech, or any
other successor entity that shall hereafter serve as Publisher's sales agent
with respect to the directories subject to this Agreement, shall hereinafter be
referred to as "Publisher's Sales Agent."

Therefore, for the promises and other considerations set forth herein, the
Parties mutually agree as follows:

1.       TERM

This Agreement will continue in full force and effect until December 31, 2008
(the "Termination Date"), unless previously terminated in accordance with
Section 18.

2.       SCOPE OF WORK; PERFORMANCE STANDARDS

         a.       Scope of Work. The services to be performed under this
                  Agreement, including those specifically described in Sections
                  3 through 14 and Attachment 2 of this Agreement will be
                  provided by RHD to Publisher under this Agreement during the
                  term of the Agreement for all of Publisher's print classified
                  directories identified on Attachment1 published during the
                  term of this Agreement, and any other print classified print
                  directories published by Publisher during the term of this
                  Agreement for primary distribution in whole or in part either
                  (i) in Illinois or (ii) in the geographical area where the
                  Northwest Indiana Directories are published for primary
                  distribution on this Agreement's Effective Date. Any changes
                  or additions to the services to be provided by RHD hereunder
                  from those specified herein, and any additional costs incurred
                  by RHD as a result thereof, shall be governed by the Work
                  Request Process described in Section 16.
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                                                         Agreement No. Aas-463-A
                                                               Page 2 of 31

2.       SCOPE OF WORK; PERFORMANCE STANDARDS (CON'T)

         b.       Performance Standards. The Parties agree that each Party shall
                  perform its respective obligations hereunder as specified by
                  the performance standards set forth herein, which performance
                  standards may be modified from time to time upon mutual
                  agreement of the Parties. With respect to any performance
                  standard that calls for performance within a specified number
                  of days or working days, compliance with that standard shall
                  be measured on a three-month rolling average basis. Any
                  documents or records called for by this Agreement shall be
                  provided and/or maintained in the form specified by this
                  Agreement, except as may otherwise be mutually agreed by the
                  Parties.

3.       SERVICE ORDER PROCESSING

         a.       Provision of Service Orders by Publisher.

                  i.       Publisher will provide to RHD service order data
                           containing business customers' listing information on
                           a daily basis via electronic transmission for
                           automated application to the listings database.

                  ii.      Should service order data provided by Publisher
                           require modifications to the service order interface,
                           or should RHD be required to handle service orders
                           outside of the existing interface process, Publisher
                           shall reimburse RHD's reasonable and necessary
                           additional costs, in accordance with the Work Request
                           Process.

         b.       Service Order Data Processing to be Performed by RHD. RHD will
                  perform the following activities with respect to service
                  orders:

                  i.       Update the listings database daily and provide
                           Publisher and Publisher's Sales Agent with daily
                           electronic notification whenever advertising is
                           affected.

                  ii.      Where necessary, contact the issuing telephone
                           company to resolve discrepancies.

                  iii.     Transmit to Publisher's Sales Agent potential sales
                           leads in electronic format that may be identified as
                           a result of service order processing within ***
                           working days of receipt of service order information.

                  iv.      The Parties acknowledge that (A) the entry of
                           multiple telephone companies providing local exchange
                           telephone service within the area covered by
                           Publisher's directories or (B) any conversion of
                           Publisher's service order listing base system may
                           have significant and unanticipated impact on the
                           abilities of Parties to maintain a complete and
                           accurate listings database. The occurrences described
                           in clauses (A) and (B) may also impact RHD's ability

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
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                                                         Agreement No. Aas-463-A
                                                               Page 3 of 31

3.       SERVICE ORDER PROCESSING (con't)

         b.       Service Order Data Processing to be Performed by RHD (con't)

                           to maintain the outlined turnaround and/or average
                           outgoing quality level (the "AOQL") for service order
                           processing. In such cases, RHD will work to achieve a
                           listings database that is as complete and accurate as
                           reasonably can be achieved, and Publisher shall
                           reimburse RHD for its reasonable costs related
                           thereto in accordance with the Work Request Process.

                  v.       Assuming an automated process between RHD and
                           Publisher whereby (A) ***% or more of the transmitted
                           service orders can be applied directly to the
                           listings database without manual intervention and (B)
                           ***% or less of the hard copy service orders received
                           are defective, then RHD shall update the listings
                           database with automated service orders daily, and
                           with manually processed service orders within ***
                           working days of receipt of such service orders. If
                           (A) less than ***% of the transmitted service orders
                           can be applied directly to the listings database
                           without manual intervention or (B) more than ***% of
                           the hard copy service orders received are defective,
                           then the Parties shall negotiate revised time periods
                           for processing service orders and agree upon any
                           additional costs to RHD, in accordance with the Work
                           Request Process.

         c.       Quality Control. RHD agrees to maintain an AOQL for service
                  order processing of at least ***% accuracy, to be verified by
                  the following process:

                  i.       RHD shall maintain records of service orders in a
                           format mutually agreed by the parties, which shall
                           contain such information as the levels of manual
                           intervention and the AOQL for the service orders
                           processed by RHD. The Parties shall review these
                           records monthly to determine whether the appropriate
                           AOQL is being maintained.

                  ii.      The quality inspection shall be performed using a
                           valid statistical sampling scheme whereby samples of
                           daily production are subjected to inspection. Defects
                           identified by the sample will be promptly returned to
                           RHD production and corrected.

                  iii.     The data collected from the quality inspection
                           process will be recorded and provided to Publisher to
                           be applied to graph charts. The Publisher graph
                           charts record the AOQL, which is required to be ***%
                           or greater. These monthly statistics will be
                           maintained by RHD and the charts will be maintained
                           and kept on file by Publisher for internal purposes.
                           Publisher may audit the underlying information at a
                           time, location, and in a manner mutually agreeable
                           between the Parties.

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
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                                                         Agreement No. Aas-463-A
                                                               Page 4 of 31

3.       SERVICE ORDER PROCESSING (con't)

         c.       Quality Control (con't)

                  iv.      The AOQL will be determined by the following method:

                           -        All defects (non-conforming quality service
                                    orders) identified in the sample will be
                                    divided by the total number of service
                                    orders included in the sample to compute a
                                    "projected defect percentage."

                           -        This projected defect percentage will then
                                    be multiplied by the total number of service
                                    orders processed during the relevant period
                                    to compute "projected total defects."

                           -        The projected total defects less the defects
                                    corrected pursuant to clause ii. above are
                                    then divided by the total number of service
                                    orders processed during the relevant period
                                    to compute a "defect percentage".

                           -        This defect percentage is then subtracted
                                    from 100% to derive the AOQL.

         d.       Telecommunications Carrier ("TC") Service Orders. RHD will
                  image all manual and mechanized TC service orders sent to RHD
                  by Publisher. The imaging process consists of: batching,
                  scanning, and manually keying all index information into RHD's
                  imaging database. Imaged information is provided on a
                  stand-alone basis accessible only from RHD's Imaging
                  application, and no reference to these orders or accounts
                  would exist in RHD's publishing (OLTP) or customer service
                  (CSO) databases.

4.       CONTRACT PROCESSING

         a.       Local Advertising Contracts. Publisher agrees to use its
                  reasonable best efforts to cause Publisher's Sales Agent to
                  provide to RHD a consistent volume of contracts of between
                  *** to *** manual contract insertions (including those
                  arising from any reciprocal agreements or other arrangements
                  that Publisher may enter into) per week. These manual contract
                  insertions shall be provided by Publisher in accordance with
                  the agreed upon Schedule established pursuant to Section 12.
                  Unless the contracts require querying as described below, then
                  the individual contracts will be processed by RHD within ***
                  working days from the date of receipt by RHD of the individual
                  contracts. A customer acknowledgment letter will be mailed to
                  each customer on the *** working day after the receipt of the
                  contracts by RHD. In January 2003, the Parties agree to
                  comprehensively review the impact of the AdVantage full upload
                  on the insertion volumes set forth in this Section and to
                  negotiate in good faith appropriate volume levels and variable
                  pricing for both manual and automated insertions. At that
                  time, this Agreement will be amended accordingly to reflect
                  the agreement of the Parties on these matters.
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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 5 of 31

4.       CONTRACT PROCESSING (con't)

         a.       Local Advertising Contracts (con't)

                  i.       If a given contract cannot be processed as received,
                           RHD will provide a query to Publisher's Sales Agent
                           within *** business days of RHD's determination
                           that the contract cannot be processed. The contract
                           will be processed within *** working days of
                           Publisher's Sales Agent providing query resolution to
                           RHD.

                  ii.      Volumes in excess of *** manual contract
                           insertions per week will be processed within ***
                           working days from receipt of the contracts. With
                           respect to such contracts, a customer acknowledgment
                           letter will be mailed within *** working days
                           from receipt of the contracts by RHD.

         b.       Quality Control. RHD agrees to maintain an AOQL for contract
                  processing of at least ***% accuracy, to be verified by the
                  following process:

                  i.       RHD shall maintain records of the contracts in a form
                           mutually agreed by the Parties, which shall contain
                           such information as the AOQL for the contracts
                           processed by RHD. The Parties shall review these
                           records monthly to determine whether the appropriate
                           AOQL is being maintained.

                  ii.      The quality inspection shall be performed using a
                           valid statistical sampling scheme whereby samples of
                           daily production are subjected to inspection. Defects
                           identified by the sample will be promptly returned to
                           RHD production and corrected.

                  iii.     The data collected from the quality inspection
                           process will be recorded and provided to Publisher to
                           be applied to graph charts. The graph charts record
                           the AOQL, which is required to be ***% or greater.
                           These monthly statistics will be maintained by RHD
                           and the charts will be maintained and kept on file by
                           Publisher for internal purposes. Publisher may audit
                           the underlying information at a time, location, and
                           in a manner mutually agreeable between the Parties.

                  iv.      The AOQL will be determined by the following method:

                           -        All defects (non-conforming quality
                                    insertions) identified in the sample will be
                                    divided by the total number of insertions
                                    included in the sample to compute a
                                    "projected defect percentage."

                           -        This projected defect percentage will then
                                    be multiplied by the total number of
                                    insertions processed during the relevant
                                    period to compute "projected total defects."

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 6 of 31

4.       CONTRACT PROCESSING (con't)

         b.       Quality Control (con't)

                  iv.      The AOQL will be determined by the following method:
                           (con't)

                           -        The projected total defects less the defects
                                    corrected pursuant to clause ii. above are
                                    then divided by the total number of
                                    insertions processed during the relevant
                                    period to compute a "defect percentage".

                           -        This defect percentage is then subtracted
                                    from 100% to derive the AOQL.

         c.       Reciprocal & Cross-Sell Advertiser Contracts. RHD will receive
                  and process all contracts resulting from reciprocal agreements
                  currently in place. This service will include routine, daily
                  coordination with Verizon (referred to as "reciprocal") and
                  the SBC directory affiliates (referred to as "cross-sell").
                  The SBC directory affiliates are referred to herein,
                  collectively, as "SBCDO." At no additional charge above the
                  reciprocal contract processing price in the Pricing Schedule
                  (see Attachment 2), RHD will compare and review reciprocal
                  advertiser contracts and copy for adherence to directory
                  standards and the contract database will be updated where
                  required. RHD shall forward to the appropriate publisher for
                  processing computer output resulting from Publisher's sales
                  into reciprocal directories. In the event that Publisher
                  negotiates new reciprocal agreements, the Parties will
                  mutually agree upon and enter into appropriate service and
                  pricing agreements to support such additional reciprocal
                  agreements, in accordance with the Work Request Process.

         d.       Acknowledgment Letters to Advertisers.

                  i.       Publisher shall reimburse RHD for the costs
                           associated with postage, paper and mailing supplies
                           in connection with customer acknowledgement letters.
                           Such costs are not included within the Annual Fee
                           described in Section 15 hereof.

                  ii.      RHD will continue to use the existing vendor to
                           perform RHD's obligations with regard to customer
                           acknowledgement letters. In the event that Publisher
                           designates another vendor, RHD shall not be
                           responsible for the vendor's performance, including
                           without limitation the vendor's turnaround time.
                           Publisher shall be responsible for any additional
                           costs associated with transitioning to any different
                           vendor. The Parties shall use the Work Request
                           Process if a change of vendor is requested or becomes
                           necessary.

5.       DATA MAINTENANCE

RHD will perform routine database corrections resulting from error reports
generated in the closing and billing processes. Acknowledgement Letters that are
returned as undeliverable will be routed to Publisher's Sales Agent to contact
the applicable advertiser for address correction.

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                                                         Agreement No. Aas-463-A
                                                               Page 7 of 31

6.       COPY PROCESSING

         a.       Copy Supplied by Publisher's Sales Agent. Publisher's Sales
                  Agent shall provide RHD with copy that has been edited
                  according to Publisher's standards. RHD assumes no
                  responsibility for copy editing, except as provided by Section
                  6 (c).

         b.       RHD's Copy Processing Obligations. Upon receipt of advertising
                  copy from Publisher's Sales Agent, RHD will compose ads and
                  store the finished ads digitally in the graphics database in a
                  format that is an acceptable standard for the industry. All
                  ads will be proofread to ensure that the advertising proof
                  generated by the graphics database matches the copysheet
                  submitted by the Publisher's Sales Agent. For all ads
                  manufactured from copy received prior to the mutually agreed
                  upon show proof close date, two (2) proofs will be mailed in
                  accordance with the Publisher's instructions.

         c.       Reciprocal Sales. For reciprocal sales into Publisher
                  directories, RHD will edit the copy, manufacture the ad, and
                  provide Publisher with a production print. For sales into
                  Verizon or other SBCDO directories by Publisher's Sales Agent,
                  RHD will copy edit and provide the publisher with the art.
                  These editing services are at no additional charge. The
                  compensation to be paid to RHD will be calculated as set forth
                  for Copy Processing in the Attachment 2.

         d.       Copy Processing Turnaround Times. Provided that copy is
                  received consistent with the agreed upon specifications,
                  schedules, and volumes, RHD will

                  i.       manufacture display and process color ads within ***
                           working days from RHD's receipt of the copysheet;

                  ii.      complete in column ads within *** working
                           days from the date of order processing completion by
                           RHD.

                  Where the copysheet cannot be processed as received from
                  Publisher, RHD will provide a query to Publisher's Sales Agent
                  within *** business days of RHD's determination that the
                  copysheet cannot be processed. The copysheet will be processed
                  within *** working days of Publisher's Sales Agent
                  providing query resolution to RHD.

         e.       Postage. Publisher shall reimburse RHD for the costs of
                  postage incurred in connection with proof mailing. Such costs
                  are not included within the Annual Fee described in Section 15
                  hereof.

         f.       Quality Control. RHD commits to maintain high quality levels
                  and will perform the following quality assurance activities
                  with respect to copy processing:

                  i.       Internally, RHD will proofread ***% of the
                           finished ads to ensure that the proof of the finished
                           ad matches the copysheet.

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 8 of 31

6.       COPY PROCESSING (con't)

         f.       Quality Control (con't)

                  ii.      After the ads are proofread, RHD will select ads
                           meeting the criteria for NAT Audit based on the
                           closing schedule and the changes required to Name,
                           Address, Telephone which subject the advertising to
                           the telephone audit. The audit will be performed and
                           any identified necessary changes will be returned
                           promptly to RHD production and corrected to the
                           advertising proof. The Parties acknowledge that the
                           NAT audit is currently provided by RHD under the Work
                           Request Process and will continue to be billed
                           separately to Publisher pursuant to the Work Request
                           Process through June 30, 2002. In July 2002, the
                           Parties agree to comprehensively review the costs and
                           pricing of the NAT audit process, and to negotiate in
                           good faith to remove NAT audit activity from the Work
                           Request Process and to include an appropriate level
                           of NAT audit activity as part of a mutually agreed
                           increased Base Fee. At that time, this Agreement will
                           be amended accordingly to reflect the agreement of
                           the Parties on these matters.

                  iii.     RHD agrees to maintain an AOQL for copy processing of
                           at least ***% accuracy, to be verified by the
                           following process:

                           (a)      RHD shall maintain records relating to copy
                                    received from Publisher's Sales Agent and
                                    processed by RHD, in a format mutually
                                    agreed by the Parties. The detailed
                                    information is maintained for review by
                                    Publisher and on a monthly basis the results
                                    are forwarded to the Publisher. The Parties
                                    shall review these records monthly to
                                    determine whether the appropriate AOQL is
                                    being maintained.

                           (b)      The quality inspection shall be performed
                                    using a valid statistical sampling scheme
                                    whereby samples of daily production are
                                    subjected to inspection. Defects identified
                                    by the sample will be promptly returned to
                                    RHD production and corrected.

                           (c)      The data collected from the quality
                                    inspection process will be recorded by RHD
                                    and provided to Publisher to be applied to
                                    graph charts. The Publisher's graph charts
                                    record the AOQL, which is required to be
                                    ***% or greater. These charts will be
                                    maintained by Publisher and kept on file for
                                    internal purposes. Publisher may audit the
                                    underlying information at a time, location,
                                    and in a manner mutually agreeable between
                                    the Parties.

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 9 of 31

6.       COPY PROCESSING (con't)

         f.       Quality Control (con't)

                  iii.     RHD agrees to maintain an AOQL for copy processing of
                           at least ***% accuracy, to be
                           verified by the following process: (con't)

                           (d)      The AOQL will be determined by the following
                                    method:

                                    -        All defects (nonconforming quality
                                             finished ads) identified in the
                                             sample will be divided by the total
                                             number of finished ads included in
                                             the sample to compute a "projected
                                             defect percentage."

                                    -        This projected defect percentage
                                             will then be multiplied by the
                                             total number of finished ads
                                             processed during the relevant
                                             period to compute "projected total
                                             defects."

                                    -        The projected total defects less
                                             the defects corrected pursuant to
                                             clause (b) above are then divided
                                             by the total number of finished ads
                                             processed during the relevant
                                             period to compute a "defect
                                             percentage". o This defect
                                             percentage is then subtracted from
                                             100% to derive the AOQL.

7.       BOOK PRODUCTION

         a.       Classified Advertising. RHD will proof all advertising and
                  free listings in book form subsequent to the close of a
                  directory's sales campaign. RHD will proof for the following
                  items: Phone numbers for all listings and ads; Invalid fonts;
                  RGB photos; Overprints; Telltales; Continued heading text;
                  "Holes" on the page; First page half-class title, running
                  head, and copyright date; Alpha tabs, Overlaps, General
                  graphic problems, Leader Ads, Alpha Listings, Trade items,
                  Bold/non bold and red/black captions; Duplication; Split
                  captions; Left justified AL phone numbers; Drug filler in
                  sensitive headings, Guides, and Bleed bars. RHD will produce
                  the directory's pages in conformance with reasonable
                  specifications provided by Publisher. Upon request of the
                  Publisher, RHD will forward digital files for printing in
                  accordance with schedules mutually agreed to by the Parties.
                  RHD will ship up to *** pages per day to Publisher's printers;
                  however, technological enhancements may, upon mutual
                  agreement, supersede and increase these page requirements. At
                  the request of the Publisher and with approval from the
                  Publisher's Printer, RHD can ship up to *** pages per day up
                  to a maximum of *** consecutive business days without
                  additional cost, subject to RHD's in-house schedule capacity.
                  Requests for more than *** consecutive days or a total of ***
                  days in a given month, may be subject to additional costs
                  incurred by RHD for extraordinary staffing. The quality of
                  media provided by RHD to the designated printers will be ***%
                  accurate (computed as the number of printer call backs divided
                  by the total number of pages sent to the printer) and in
                  accordance with standards mutually agreed upon by the Parties.

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 10 of 31

7.       BOOK PRODUCTION (con't)

         b.       White Pages. RHD will extract and forward to Publisher's
                  Listing Services Department white pages advertising according
                  to an annual schedule to be provided by Publisher. RHD shall
                  identify listing discrepancies between sold advertising and
                  telephone company records, and RHD will transmit this
                  information to Publisher's Listing Services Department for
                  inclusion in Publisher's white pages. RHD will produce a
                  digital file of white page ads composed by RHD in postscript
                  format and transmit to Publisher's Listing Services
                  Department.

8.       MAINTENANCE OF COMPLETE PAGE POSITIVES/DIGITAL FORMATS

         All completely assembled digital file formats used in the production of
         the current issue of the directories shall be kept by RHD at a safe
         site in secure files for use at the time of the next issue of such
         directories for the retrieval of standing ads. RHD will maintain the
         pages in digital form and transmit a digitized postscript file to
         Publisher's Printer upon completion of book production. This
         information must be stored for a minimum of one (1) year or until the
         next publication date, whichever is longer. Upon Publisher's prior
         written request, RHD will deliver to Publisher any and all assembled
         digital files within *** working days of RHD sending this
         information to Publisher's printer.

9.       NATIONAL ACCOUNTS

         a.       YPPA Standards Compliance. RHD will receive national
                  advertising orders and correspondence for Publisher
                  directories through the Yellow Pages Publishers Association's
                  ("YPPA") Electronic Intelligent Transaction Exchange
                  ("ELITE"). Until ELITE is fully operational later in 2002, RHD
                  will continue to receive national advertising orders and
                  correspondence for Publisher directories through YPPA's Value
                  Added Network ("VAN"). RHD assumes no liability hereunder for
                  errors, defects or inefficiencies that result directly or
                  indirectly from the conversion from VAN to ELITE. RHD will use
                  its reasonable efforts to work with Publisher to attempt to
                  resolve or circumvent any such errors, defects or
                  inefficiencies.

         b.       Order Updating. RHD will update all national order data in the
                  contract database with an interface for copy to the ad storage
                  system within *** working days from the date of RHD's
                  receipt of said data, assuming the data is query-free. If
                  queries are involved, the time period for performance does not
                  begin until the applicable query is resolved. This data will
                  be extracted by RHD for book production along with locally
                  sold advertising.

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 11 of 31

9.       NATIONAL ACCOUNTS (con't)

         c.       Quality Control for Order Updating. RHD agrees to maintain an
                  AOQL of at least ***% accuracy for order
                  updating, to be verified by the following process:

                  i.       RHD shall maintain records relating to YPPA standards
                           compliance and order updating processed by RHD, in a
                           form mutually agreed by the Parties. The Parties
                           shall review these records monthly to determine
                           whether the appropriate AOQL is being maintained.

                  ii.      The quality inspection shall be performed using
                           directory billing invoices for inspection.

                  iii.     The data collected from the quality inspection
                           process will be recorded and provided to Publisher to
                           be applied to graph charts. The graph charts record
                           the AOQL, which is required to be ***% or greater.
                           These charts will be maintained by Publisher and kept
                           on file for internal purposes. Publisher may audit
                           the underlying information at a time, location, and
                           in a manner mutually agreeable between the Parties.

                  iv.      The AOQL will be determined by the following method:

                           -        All defects (directory billing invoices with
                                    errors) are divided by the total number of
                                    directory billing invoices to compute a
                                    "defect percentage".

                           -        This defect percentage is then subtracted
                                    from 100% to derive the AOQL.

         d.       Copy Updating. RHD will update all national copy in the
                  graphics database within *** working days from the
                  date of RHD's receipt of said copy, assuming copy is query
                  free. If queries are involved, the time period for performance
                  does not begin until the applicable query is resolved. These
                  graphics will be extracted by RHD for book production along
                  with locally sold advertising.

         e.       Quality Control for Copy Updating. RHD commits to maintain
                  high quality levels and will perform the following quality
                  assurance activities:

                  i.       Internally, RHD will proofread ***% of the finished
                           ads to ensure that the proof of the finished ad
                           matches the copysheet.

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***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 12 of 31

9.       NATIONAL ACCOUNTS (con't)

         e.       Quality Control for Copy Updating (con't)

                  ii.      RHD agrees to maintain an AOQL of at least
                           ***% accuracy for copy updating, to be verified by
                           the following process:

                           (a)      RHD shall maintain records relating to copy
                                    received and processed by RHD, in a form
                                    mutually agreed by the Parties. The detailed
                                    information is maintained for review by
                                    Publisher and on a monthly basis the results
                                    are forwarded to the Publisher. The Parties
                                    shall review these records monthly to
                                    determine whether the appropriate AOQL is
                                    being maintained.

                           (b)      The quality inspection shall be performed
                                    using a valid statistical sampling scheme
                                    whereby samples of daily production are
                                    subjected to inspection. Defects identified
                                    by the sample will be promptly returned to
                                    RHD production and corrected.

                           (c)      The data collected from the quality
                                    inspection process will be recorded by RHD
                                    and provided to Publisher to be applied to
                                    graph charts. The Publisher's graph charts
                                    record the AOQL, which is required to be
                                    ***% or greater. These charts will be
                                    maintained by Publisher and kept on file for
                                    internal purposes. Publisher may audit the
                                    underlying information at a time, location,
                                    and in a manner mutually agreeable between
                                    the Parties.

                           (d)      The AOQL will be determined by the following
                                    method:

                                    -        All defects (nonconforming quality
                                             finished ads) identified in the
                                             sample will be divided by the total
                                             number of finished ads included in
                                             the sample to compute a "projected
                                             defect percentage."

                                    -        This projected defect percentage
                                             will then be multiplied by the
                                             total number of finished ads
                                             processed during the relevant
                                             period to compute "projected total
                                             defects."

                                    -        The projected total defects less
                                             the defects corrected pursuant to
                                             clause (b) above are then divided
                                             by the total number of finished ads
                                             processed during the relevant
                                             period to compute a "defect
                                             percentage".

                                    -        This defect percentage is then
                                             subtracted from 100% to derive the
                                             AOQL.

-------------------------------------------------------------------------------
***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 13 of 31

10.      REVENUE ACCOUNTING AND CUSTOMER BILLING

         a.       Billing Extracts. RHD will extract Local, Reciprocal-Out (sold
                  by Publisher's Sales Agent into Verizon), and Cross-Sell (sold
                  by Publisher or its sales agents into any SBCDO directory)
                  billing information from its database and transmit such
                  information to Publisher or its designated billing vendor
                  (which is presently RHD under a separate Agreement for Billing
                  Services dated the date hereof) in a format consistent with
                  Publisher's or Publisher's billing vendor's specifications via
                  an electronic file transfer. Directory Billing Files that are
                  not successfully accepted/loaded by Publisher or its vendor
                  will be investigated by RHD and resubmitted for billing within
                  *** calendar days.

         b.       National and Specialized Billing. RHD will provide national
                  billing and specialized billing services to Publisher.
                  Specialized Billing Services are for Street Address Directory
                  and New Movers. National invoices will be bulk shipped to
                  Publisher who, in turn, will forward the invoices to CMR's.

         c.       Revenue Accounting/Financial Reports. RHD will provide
                  financial and statistical reports which will identify total
                  amounts and records sent for billing and all
                  increases/decreases to billing amounts, including, but not
                  limited to claims, billing adjustments and accelerated billing
                  due to disconnects and/or delinquent accounts. Financial
                  reports will be provided monthly in accordance with mutually
                  acceptable schedules RHD will be responsible for the
                  settlement with Verizon (reciprocal-out) and other SBCDO
                  directories (cross-sell) in accordance with existing standards
                  and procedures.

         d.       Quality Control. RHD agrees to maintain an AOQL of at least
                  ***% accuracy to be verified by the following process:

                  i.       RHD shall maintain records of billing information in
                           a form as shall be mutually agreed by the Parties.
                           The Parties shall review these records monthly to
                           determine whether the appropriate AOQL is being
                           maintained.

                  ii.      The quality inspection shall be performed by
                           inspecting all customers on the directory billing
                           extract for verification to the quality requirements.
                           Identified defects will be promptly returned and
                           corrected by RHD.

                  iii.     The data collected from the quality inspection
                           process will be recorded by RHD and provided monthly
                           to Publisher to be applied to graph charts. The graph
                           charts record the AOQL, which is required to be ***%
                           or greater. These charts will be maintained by
                           Publisher and kept on file for internal purposes.
                           Publisher may audit the underlying information at a
                           time, location, and in a manner mutually agreeable
                           between the Parties.

-------------------------------------------------------------------------------
***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 14 of 31
10.      REVENUE ACCOUNTING AND CUSTOMER BILLING (con't)

         d.       Quality Control (con't)

                  iv.      The AOQL will be determined by the following method:

                           -        All defects (nonconforming billing records)
                                    are divided by the total number of billing
                                    records to compute a "defect percentage".

                           -        This defect percentage is then subtracted
                                    from 100% to derive the AOQL.

11.      ASSIGNMENT SUPPORT

If so requested by Publisher's Sales Agent, RHD will print sales contracts and
distribute them to Publisher in accordance with agreed upon schedules. Publisher
will reimburse RHD for reasonable costs incurred in connection therewith, in
accordance with the Work Request Process. Any changes to contracts such as Terms
& Conditions, Logos, etc., will flow through the Work Request Process and
Publisher will reimburse RHD accordingly.

12.      SCHEDULING

Prior to June 1 of each year, Publisher and RHD will review and mutually agree
upon a definitive directory publication and distribution schedule for the
following year. Thereafter, the Parties shall review and discuss any further
proposed changes in the publishing and distribution schedules, as needed.
Publisher shall reimburse RHD its reasonable costs incurred as a result of any
such scheduling changes, in accordance with the Work Request Process.
Notwithstanding the foregoing, RHD agrees to use reasonable efforts to work with
Publisher's Sales Agent to reduce publishing cycle times so as to maximize (to
the extent reasonably practicable) the time available for sales campaign
activities.

13.      SYSTEM SUPPORT TABLES

RHD will maintain all necessary system support tables. From these tables, RHD
will create the data file used by a designated third party to compose
Publisher's headings book. Arranging for the composition and manufacture of the
headings book and the cost thereof is Publisher's responsibility.

14.      WORK FLOW AND FORECASTING

         a.       Work Flow Requirements. Publisher shall cause its Sales Agent
                  to use its best efforts to ensure that a range between ***
                  and *** manual contract insertions weekly are submitted for
                  processing in accordance with mutually agreed upon due dates.
                  Contracts shall be submitted with any related copy attached.
                  In January 2003, the Parties agree to comprehensively review
                  the impact of the AdVantage full upload on the insertion
                  volumes set forth in this Section and to negotiate in good
                  faith appropriate volume levels and variable pricing for both
                  manual and automated insertions. At that time, this Agreement
                  will be amended accordingly to reflect the agreement of the
                  Parties on these matters.

-------------------------------------------------------------------------------
***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 15 of 31

         b.       Changes in Products and Scheduling. Publisher or its Sales
                  Agent shall promptly inform RHD of changes in sales canvass
                  dates (especially extensions), directories published, their
                  scope, units of advertising offered, specifications, features
                  and characteristics of the directories, change in length of
                  directory life, and other such changes in products and
                  scheduling. Publisher shall reimburse RHD for its reasonable
                  costs incurred in connection with such changes in products and
                  scheduling, in accordance with the Work Request Process.

         c.       Publisher Requirements Forecast. Publisher shall cause its
                  Sales Agent to provide RHD with all information required for
                  routine publishing in a timely manner. Further, Publisher will
                  provide RHD with estimates of total copy and contract volumes
                  by June 1 of the each year for the following year's
                  directories, or by another mutually agreed upon date.

15.      PRICING

         a.       Annual Fee. The fee payable by Publisher to RHD each year for
                  the services provided by RHD hereunder consists of a lump sum
                  amount, which for 2002 and 2003 shall be ***, (the "Base
                  Fee"). The Base Fee shall then be adjusted for actual volumes
                  processed in the year versus base line volumes assumed and
                  included within the Base Fee amount as set forth on
                  Attachment 2. Any difference between the base line volumes and
                  the actual volumes for any metric will be multiplied by the
                  variable unit price for that metric as set forth on Attachment
                  2 and then the aggregate adjustment computed shall be added to
                  or subtracted from (as the case may be) the Base Fee amount to
                  compute the Annual Fee which is due from Publisher to RHD.

         b.       Price Adjustments. In addition to the volume adjustments set
                  forth above, in computing the Annual Fee, the Base Fee amount
                  and variable unit prices listed in Attachment 2 shall be
                  adjusted each year as follows:

                                              ***

CPI shall mean the Consumer Price Index for Southeast Urban Region for the
preceding full calendar year as published by the United States Bureau of Labor
Statistics ("BLS"), but for purposes of this Agreement shall not exceed ***% in
any given year.

-------------------------------------------------------------------------------
***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 16 of 31

15.      PRICING  (con't)

Publishing Rebate: Beginning in 2002 and each year thereafter during the term of
this Agreement, Publisher shall be entitled to receive a $*** discount from the
Annual Fee computed above, resulting in an aggregate discount of $*** over the
term of this Agreement. If Publisher so notifies RHD in writing by June 1, 2002,
RHD will promptly credit to Publisher the aggregate $*** discount and ratably
reduce each remaining monthly invoice under Section 17 during the remainder of
2002. Failing such written notification, the discount will be applied by RHD
annually as part of the year-end "true up" process under Section 17.

16.      WORK REQUEST PROCESS

         Any services requested by Publisher not expressly set forth herein or
         changes to the services from those provided as of the effective date of
         this Agreement shall be subject to the Work Request Process. The Work
         Request Process presently in effect will continue in effect and the
         Parties may modify the Work Request Process from time to time as
         mutually agreed. The following provisions shall apply to the Work
         Request Process.

         a.       Publisher shall submit Work Request Forms (WRF's) classified
                  into Tiers 1 through 4. WRF's will be responded to in writing
                  by RHD as follows: (i) Tier 1 - within *** full business days;
                  Tier 2 - within *** full working days; and Tiers 3 and 4-
                  within *** full working days, in each case, after receipt from
                  Publisher, and will set forth all applicable conditions and
                  pricing terms.

         b.       WRF's deemed as "complex" by RHD in its reasonable judgment
                  will be responded to in writing by RHD within *** full
                  business days from receipt from Publisher and will set forth
                  all applicable conditions and pricing terms.

         c.       RHD will advise Publisher within *** business days if request
                  is deemed "complex".

         d.       Both Parties acknowledge that at times, very large initiatives
                  may be deemed as "extremely complex" and WRF response
                  turnaround will be determined mutually by both Parties.

         e.       Publisher will promptly address and respond to any business
                  questions generated by RHD which directly impact the accurate
                  and timely completion of a WRF response by RHD.

         f.       The time taken by Publisher to address and respond to RHD
                  inquiries will not be counted against the RHD turnaround
                  metrics.

         g.       All estimates and terms set forth within RHD's Work Request
                  responses will be valid only for *** days from the response
                  date to the Publisher, unless another time frame is specified
                  within the WRF response.

-------------------
***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 17 of 31
16.      WORK REQUEST PROCESS (con't)

         h.       If Publisher approval is not received within *** days,
                  Publisher acknowledges that RHD may require a re-evaluation of
                  system and business impacts, which may alter the WRF response
                  terms accordingly.

         i.       RHD will provide a high-level WRF response based upon the
                  initial Publisher requirements. If at any time, RHD determines
                  that the actual cost will be in excess of ***% over the
                  initial estimate, or that other terms of the response will be
                  materially different, RHD will promptly notify Publisher in
                  order to obtain approval to continue with work request under
                  the revised terms.

         j.       Publisher acknowledges that any changes to WRF requirements
                  after initial approval and commencement of work by RHD may
                  impact the cost and other terms of the WRF.

         k.       Publisher shall reimburse RHD for any incurred costs if a WRF
                  is withdrawn or cancelled after initial approval by the
                  Publisher.

         l.       RHD will provide Publisher an invoice for each calendar
                  quarter by the 30th of the following month for any costs
                  related to WRF's or other additional activity not covered by
                  the Annual Fee.

         m.       Beginning in 2002 and each year thereafter during the term of
                  this Agreement, Publisher shall be entitled to receive a
                  $*** credit against aggregate annual Work Request Process
                  fees, regardless of whether such fees arise under this
                  Agreement or the Agreement for Non-Publishing Applications and
                  Support Services or the Agreement for Billing Services, each
                  dated the date hereof. The annual credit will be applied as
                  follows: $*** credit applied against each quarterly WRF
                  invoice rendered by RHD to Publisher, with any unused credit
                  carried forward to the next quarterly invoice, but in no event
                  shall any unused credit be carried over to the next calendar
                  year.

17.      INVOICES AND PAYMENT

Based upon Publisher's estimates provided pursuant to Section 14 of this
Agreement, by January 1 of each year during the term of this Agreement, RHD will
provide to Publisher a projection of an estimated Annual Fee and any additional
mutually agreed upon costs for which RHD is entitled to reimbursement (the
"Annual Price") for the ensuing year. On the thirtieth of each month, Publisher
will pay to RHD by bank wire transfer one-twelfth (1/12th) of the Annual Price.
By February 15 of the following year, RHD will issue a "true-up" report
identifying the actual Annual Price for that year. RHD will submit a final
invoice for reimbursement or credit which will reflect any differences between
the actual Annual Price and the estimated Annual Price identified by the "true
up" report.

Invoices for costs to which RHD is entitled to reimbursement that are not
included in the estimated Annual Price shall be submitted by either mail,
facsimile, or electronic transfer, as shall be mutually agreed by the Parties,
to Publisher. Publisher shall pay such invoices within forty-five (45) days of
receipt.

-------------------
***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 18 of 31

18.      TERMINATION

In the event Publisher decides to terminate this Agreement on the Termination
Date, Publisher will provide prior notice of its intention to terminate to RHD
in writing prior to June 30, 2007, and will propose a transition plan (the
"Transition Plan") to be mutually agreed upon by the Parties. The Parties agree
to use their reasonable best efforts and to reasonably cooperate in order to
agree on an acceptable Transition Plan. Either Party may terminate this
Agreement before the Termination Date in the event of a material breach by the
other Party. In order to terminate for material breach, the non-breaching Party
must give the breaching Party written notice identifying the purported breach in
reasonable detail and requesting that the breach be cured (the "Cure Notice").
If the breaching Party fails to cure the breach within sixty (60) days of
receipt of the Cure Notice, the other Party shall have the right to terminate
this Agreement, effective upon seven (7) days prior written notice to the
breaching Party (the "Terminating Notice"); provided, however that if such
breach cannot reasonably be cured within sixty (60) days of receipt of the Cure
Notice, the same shall not constitute a failure to cure hereunder if the Parties
mutually agree upon a written plan to cure the breach and the breaching Party
continues to perform in accordance with the written plan of cure.

Upon termination of this contract, RHD will transfer to Publisher all digital
files, Photo Mechanical Transmissions or other representation of display,
trademark or in-column ads, contract listing data paid for by Publisher and any
other printed material. This transfer will be in a manner and format mutually
agreed upon by the Parties, and will enable Publisher (assuming Publisher has
systems comparable to or compatible with those used by RHD) to regenerate the
digital files sent to the printer by RHD for the latest issue of each Directory
and to generate the next issue of each Directory. This transfer will be executed
according to the Transition Plan. The Transition Plan will forecast the
reasonable expenses to be incurred by RHD in connection with this transfer and
other aspects of the Transition Plan, and Publisher will reimburse all such
reasonable expenses of RHD.

19.      WARRANTY

RHD warrants that the services furnished hereunder will be free from defects in
workmanship and will conform to the specifications and standards set forth
herein, and as otherwise mutually agreed by the Parties. RHD also warrants that
the services will be performed in a workmanlike manner, consistent with industry
standards. All warranties shall survive inspection, acceptance, and payment.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                                Page 19 of 31

20.      NEW DEVELOPMENTS & INNOVATION

RHD agrees to use reasonable efforts to keep abreast of major developments in
the compilation, composition, graphic arts, and data processing industries
(e.g., new methods, processes, equipment, etc.) and to advise Publisher of any
that might affect the production of end products. RHD agrees to examine
reasonable Publisher ideas and RHD may present Publisher with innovative
proposals to increase efficiency and improve processes.

21.      ASSIGNMENT

Except where expressly permitted by this Agreement, neither Party will assign
any right or interest under this Agreement (excepting monies due or to become
due) nor delegate any work or other obligation to be performed under the
Agreement without the other Party's prior written consent, which shall not be
unreasonably withheld. Any attempted assignment or delegation in contravention
of the above provisions will be void and ineffective. Any assignment of monies
will be void and ineffective to the extent that (1) the assigning Party will not
have given the non-assigning Party prior written notice of such assignments and
(2) such assignment attempts to impose upon the non-assigning Party obligations
to the assignee additional to the payment of such monies, or to preclude the
non-assigning Party from dealing solely and directly with the assigning Party in
all matters pertaining to this Agreement including the negotiation of amendments
or settlements of amounts due. Notwithstanding the foregoing, assignments of
this Agreement, or the obligations or rights contained in it, to a parent or
affiliate of either Party shall be permitted without the requirement of consent
by the other Party to this Agreement.

22.      BANKRUPTCY

Either Party may terminate this Agreement and any or all orders placed hereunder
by notice in writing in the event that (i) the other makes an assignment for the
benefit of creditors; or (ii) the other admits in writing inability to pay debts
as they mature; or (iii) the other, or any substantial part of the other's
assets, comes under the control of a trustee or other receiver appointed by any
court; or (iv) a proceeding is instituted under any provision of the Federal
Bankruptcy Code by the other and is not dismissed within sixty (60) days or
results in an adjudication in bankruptcy. In the event of bankruptcy by RHD, all
property of Publisher in RHD's possession will be returned to Publisher
immediately upon request.

23.      ARBITRATION

The Parties shall submit all disputes, except those disputes that include a
demand for emergency equitable relief, arising out of this Agreement, to binding
arbitration in accordance with the Commercial Rules of the American Arbitration
Association ("AAA") then in effect. Unless otherwise agreed by the Parties, the
dispute shall be resolved by the AAA within sixty (60) days of submission, and
the AAA shall be informed of the sixty (60) day resolution requirement when the
submission is made to the AAA. Judgment on the award may be entered in any court
having jurisdiction. The location of the arbitration proceeding shall be in the
greater metropolitan area of Chicago, Illinois. Any court action including a
demand for emergency equitable relief shall be brought in a court of competent
jurisdiction in the State of Illinois.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 20 of 31
24.      GOVERNING LAW

This Agreement shall be deemed to have been executed and delivered within the
State of Illinois, and shall in all respects be interpreted, enforced and
governed by the laws of the State of Illinois, irrespective of choice of law
principles to the contrary.

25.      COMPLIANCE WITH LAWS

Each Party and all employees and agents of the Parties shall comply with all
applicable federal, state and local laws, ordinances, rules, regulations and
codes, including but not limited to the procurement of permits, certificates and
licenses when needed, in the performance of this Agreement. Each Party shall
indemnify and hold the other party harmless against any loss, damage or
liability that may be sustained by reason of its failure to comply with such
federal, state and local laws, regulations and codes.

26.      FORCE MAJEURE

If any Party is prevented from performing any of its obligations under this
Agreement because of any act of God, lockout, strike or other labor dispute,
riot or civil commotion, act of public enemy, law, order or act of government,
whether federal, state or local, or other similar event beyond the Party's
control (a "Force Majeure Event"), then that Party will be excused from
performing any of its obligations which are so prevented. However, the Party so
excused is responsible for performing those obligations of which it had been
relieved due to the Force Majeure Event as soon as the Force Majeure Event has
ceased to prevent the Party's performance.

If a Force Majeure Event excuses RHD from performing its duties under this
Agreement, Publisher may procure substitute performance; immediately upon RHD's
providing notice that the Force Majeure Event has ended, however, RHD is
entitled to resume performance under this Agreement.

27.      INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS

RHD agrees to defend, at RHD's expense, all suits against Publisher for
infringement of any patent, trademark, copyright, trade secret, or any other
proprietary right, by any third party relating to services provided by RHD under
this Agreement, except infringement arising from adherence to copy, contracts,
specifications or drawings which RHD is or was directed by Publisher to follow,
or infringement residing in parts or supplies furnished by Publisher to RHD for
use under this Agreement (other than infringement residing in items of RHD's
design or selection). RHD will save Publisher harmless from all expense of
defending any such suit and all payments by final judgment or settlements
assessed on account of such infringement. Publisher agrees to defend, at
Publisher's expense, all suits against RHD for infringement of any patent,
trademark, copyright, trade secret, or any other proprietary right, by any third
party arising from adherence to copy, contracts, specifications or drawings
which RHD is or was directed by Publisher to follow, or infringement residing in
parts or supplies furnished by Publisher to RHD for use under this Agreement
(other than infringement residing in items of RHD's design or selection).
Publisher will save RHD harmless from all expense of defending any such suit and
from all payments by final judgment or settlements assessed on account of such
infringement. Each Party agrees to give the other prompt written notice of suits
for infringement for which the other assumes responsibility under this Agreement
and full opportunity and authority to assume the sole defense including appeals,
and, upon such other's request, and at its expense, to furnish reasonable
information and assistance available to it for such defense.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 21 of 31

28.      VENDOR MANAGEMENT

         a.       Vendor Management Function. In order to fulfill its
                  obligations under the terms set forth in this Agreement, RHD
                  may require support from Publisher and Publisher agrees to
                  support RHD as necessary in the following areas:

                  i.       Publisher may assist in making joint decisions with
                           RHD management on countermeasures that need to be
                           implemented to maintain a cost effective and quality
                           product.

                  ii.      Publisher may assist RHD with clarification of Work
                           Requests in order to expedite the response process.

                  iii.     Publisher shall distribute to the appropriate Parties
                           at RHD any Methods and Procedures documents that
                           could affect the accurate publication of the
                           directories covered by this Agreement.

                  iv.      Publisher may provide assessment of quality and
                           process deficiencies and recommend solutions via RHD
                           Client Services.

                  v.       At a time mutually agreeable to both Parties,
                           Publisher and RHD may meet periodically to review the
                           performance standards and metrics set forth in this
                           Agreement.

         b.       Vendor Management Staffing. In order to support these
                  functions, and if so desired by Publisher, the Parties will
                  discuss a process whereby RHD would permit up to two (2)
                  employees of Publisher to be located at RHD's publishing
                  facility. If so, RHD agrees to provide appropriate work space
                  and related supplies/equipment at the facility (i.e., no more
                  than two work stations with phones and computer and access to
                  fax, copiers, etc.). Notwithstanding the foregoing, any such
                  arrangement would not create any employer/employee
                  relationship between such Publisher employees and RHD.

         c.       Policies and Procedures. While on RHD's premises, Publisher
                  shall ensure that its employees comply with all of RHD's
                  policies and procedures, including premises security
                  procedures. Publisher shall conduct any inspections in a
                  manner that will not disrupt RHD operations. Publisher's
                  employees agree to abide by all RHD restrictions to access to
                  third-party information while on RHD's premises and will use
                  their best efforts to avoid viewing or obtaining information
                  regarding other RHD clients.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 22 of 31

29.      INSURANCE

RHD will maintain, at RHD's expense and with an insurance company having a
rating of B+ or better and a Financial Size Category of VII or better, as rated
in the A.M. Best Key Rating Guide for Property and Casualty Insurance Companies,
standard fire insurance with standard extended coverage and "all risk" coverage
(or equivalent) on all material furnished by Publisher, including all master
information and all media. Such insurance will cover the replacement cost of
such property, including the cost of labor on such property, and the policy will
contain a provision that losses will be paid directly to Publisher or to RHD, as
the respective interests appear. If the coverage is in the form of an
endorsement, it should specify that the full amount of Publisher's loss, without
prorating, is payable to Publisher. RHD agrees that RHD, Publisher's insurer(s)
and anyone claiming by, through, under or in RHD's behalf will have no claim,
right of action or right of subrogation against Publisher based on any loss or
liability insured against under the foregoing insurance.

RHD will maintain during the term of the Agreement:

a)       Workers' Compensation insurance with benefits afforded under the laws
         of the state in which the Services are to be performed and Employer's
         Liability insurance with minimum limits of $100,000 for Bodily
         Injury-each accident, $500,000 for Bodily Injury by disease-policy
         limits and $100,000 for Bodily Injury by disease-each employee.

b)       Commercial General Liability insurance with minimum limits of:
         $2,000,000 General Aggregate limit; $1,000,000 each occurrence
         sub-limit for bodily injury or property damage incurred in any one
         occurrence sub-limit for bodily injury or property damage incurred in
         any one occurrence; $1,000,000 each occurrence sub-limit for Personal
         Injury and Advertising; $2,000,000 Products/Completed Operations
         Aggregate limit, with a $1,000,000 each occurrence sub-limit for
         Products/Completed Operations. Fire Legal Liability sublimits of
         $300,000 are required for lease agreements.

c)       If use of a motor vehicle is required, Automobile Liability insurance
         with minimum limits of $1,000,000 combined single limits per occurrence
         for bodily injury and property damage, which coverage shall extend to
         all owned, hired and non-owned vehicles.

Upon request by Publisher, RHD will furnish work certificates or adequate proof
of the foregoing insurance. The type and amount of insurance may be amended
periodically by Publisher, subject to the mutual agreement of RHD. Certificates
furnished by RHD will contain a clause stating that Publisher is to be notified
in writing at least thirty (30) days prior to any change in the amount of
coverage of this insurance coverage, change in the types of coverage of this
insurance coverage or cancellation of this insurance coverage. The cancellation
clause on the certificate of insurance will be amended to read as follows:

"THE ISSUING COMPANY WILL USE ITS REASONABLE BEST EFFORTS TO MAIL 30 DAYS
WRITTEN NOTICE TO THE CERTIFICATE HOLDER PRIOR TOANY CHANGE IN THE AMOUNT OF
COVERAGE OF THIS INSURANCE COVERAGE, CHANGE IN THE TYPE OF COVERAGE OF THIS
INSURANCE COVERAGE OR CANCELLATION OF THE INSURANCE COVERAGE PROVIDED IN THE
POLICY DESCRIBED ABOVE."

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 23 of 31

30.      LICENSES

No licenses, express or implied, under any patents, trademarks or copyright, are
granted by either Party hereunder.

31.      OWNERSHIP AND USE OF INFORMATION

All materials furnished to RHD by Publisher, other than software owned or
licensed by RHD, in written, printed, graphic, or other form, remains
Publisher's property. RHD shall keep such materials confidential, and RHD shall
return the materials to Publisher at Publisher's request. RHD agrees that such
information shall be used solely for the purposes set forth in this Agreement
and that RHD shall not use or permit others to use information or any part
thereof, printed or otherwise, for any other purpose, unless agreed in writing
by Publisher.

32.      PROTECTION OF INFORMATION

Notwithstanding the provision entitled "Force Majeure," as set forth herein, it
shall be RHD's responsibility to institute reasonable procedures to protect
Publisher's information. Should any information in graphic or machine readable
form owned or furnished by Publisher under this Agreement be rendered unusable
or irretrievable as a result of action or inaction on RHD's part, RHD agrees to
use its best efforts to reconstruct the information to the condition previously
existing at no charge to Publisher. Publisher will furnish RHD with source
documents or other input data available for such reconstruction. RHD agrees to
retain sufficient back-up of the systems and data used or generated in
connection with this Agreement.

33.      RISK OF LOSS

RHD will institute procedures to protect Publisher's information.
Notwithstanding the Section entitled "Force Majeure," if any information in
graphic or machine readable form, owned or furnished by Publisher under this
Agreement, is lost, damaged or rendered unusable or irretrievable while the
information is in RHD's possession or under RHD's direction and control, RHD
will use its best efforts to reconstruct the information to the condition
previously existing at no charge to Publisher within a reasonable time.
Publisher will furnish RHD with source documents or other input data available
for such reconstruction. In the event RHD cannot reconstruct such information in
a reasonable time period, or should such input data be unavailable, RHD shall
reimburse Publisher for its reasonable costs to reconstruct the information, the
amount to be agreed upon by the Parties. In no event shall RHD's liability
extend to any consequential, special or incidental damages.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 24 of 31

34.      SECURITY REVIEW

RHD will permit Publisher to review RHD's methods and procedures for keeping
confidential all information furnished by Publisher, including master
information, processing media, products, and other material containing
information falling within the Section entitled "Ownership and Use of
Information." RHD further agrees that RHD will comply with all of Publisher's
reasonable requirements for security resulting from such review. Publisher's
corporate security shall have the right upon reasonable notice and during RHD's
normal business hours to inspect security at RHD's premises. Publisher shall
conduct such inspections in a manner that will not disrupt RHD's business
operations or jeopardize the confidentiality of third-party information. Such
right to inspection shall not include the right to stop, interfere with, or
otherwise disrupt the activities of RHD or examine the materials of any entity
other than Publisher, which may reside with RHD.

35.      SHIPPING

Shipments of any finished or unfinished material(s) to points other than between
RHD's publishing/graphics facilities and Publisher's facilities shall be made
only upon specific orders and in accordance with routing instructions furnished
by Publisher. Transportation and related insurance charges, unless otherwise
provided herein, shall be prepaid by RHD and invoiced to Publisher as a separate
item. Shipment of finished pages from RHD to Publisher's printer(s) shall be
sent for overnight delivery with a vendor that can effectively trace shipments.
RHD will not charge Publisher for shipment of pages to Publisher's printer(s)
that require same day delivery due to page corrections or any other circumstance
required to complete the manufacturing process of directories.

36.      SUPPLIER'S INFORMATION

All RHD specifications, drawings, sketches, models, samples, listings, master
information, and products or data, written, oral or otherwise, including any
software and software documentation furnished by RHD to Publisher hereunder, or
in contemplation hereof, shall be considered by Publisher to be confidential or
proprietary.

37.      TAX

Federal Manufacturer's and Retailer's Excise, State or Municipal Sales and Use
Taxes, when applicable, shall be paid by RHD and billed to Publisher as separate
items.

RHD agrees to pay, and to hold Publisher harmless from and against, any penalty,
interest, additional tax or other charge that may be levied or assessed as a
result of RHD's delay or failure, for any reason, to pay any tax or file any
return or information required by law, rule or regulation or by this Agreement
to be paid or filed by RHD.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 25 of 31

38.      WORKING DAYS

References to number of days and prices set forth in the Agreement are based on
the number of working days which are calendar days less the number of Saturdays,
Sundays, holidays, and other days observed as non-working days by either Party
in its business operations. Annually by the end of the first calendar quarter,
RHD will provide Publisher with a written list of RHD's non-working days for the
subsequent year, and Publisher will provide RHD with a written list of
Publisher's non-working days for the subsequent year.

39.      RECORDS AND AUDIT

RHD shall maintain accurate and complete records of all matters which relate to
RHD's obligations hereunder. Any financial records shall be maintained in
accordance with generally accepted accounting principles and practices,
uniformly and consistently applied, so that they may be readily audited. Upon
reasonable advance written notice, Publisher shall have the right to audit RHD's
books and records during normal business hours insofar as they pertain to work
performed under this Agreement. All payments, if any, made under this Agreement
shall be subject to final adjustment as determined by such audit(s). Unless
otherwise provided in this Agreement, RHD shall retain all such records for a
period not less than three (3) years from the date of final payment to which
such records relates.

40.      EMPLOYMENT STATUS

RHD and Publisher are independent contracting parties and nothing in this
Agreement will make either Party the agent or legal representative of other for
any purpose whatsoever, nor does it grant either Party any authority to assume
or to create any obligation on behalf of or in the name of the other. In
addition, Publisher will not withhold taxes or other sums from the compensation
owed RHD under this Agreement, nor will RHD or its employees be eligible to
participate in Publisher's employee benefit plans.

41.      LIMITATION OF LIABILITY AND INDEMNIFICATION

         a.       Each Party shall reimburse the other Party for reasonable
                  costs incurred as a result of the other Party's failure to
                  adhere to the provisions of this Agreement. In no event will
                  either Party be liable to the other Party for the other
                  Party's loss of profits, or for any indirect, special,
                  consequential or incidental damages incurred by the other
                  Party arising out of this Agreement or any breach of this
                  Agreement or the rendition of services hereunder or the
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 26 of 31

41.      LIMITATION OF LIABILITY AND INDEMNIFICATION (con't)

                  late delivery or non-delivery of material hereunder,
                  regardless of any notice of such damages or the potential for
                  such damages.

         b.       In addition to the indemnification provided for in the
                  "Infringement of Intellectual Property Rights," Section 27,
                  unless caused by the negligence of the other party, each party
                  shall indemnify and hold the other harmless from any
                  third-party claim, demand or action or expense, including
                  reasonable attorneys' fees, arising out of or in connection
                  with:

                  i.       such party's breach of its obligations under this
                           Agreement;

                  ii.      Any injury or damage to person or property caused by
                           the acts or omissions of such party, its agents or
                           servants;

                  iii.     Any claims and/or lawsuits made by reason of any
                           errors or omissions in directories caused by such
                           party; and

                  iv.      Any personal injury by an agent or employee of such
                           party subject to workers' compensation or similar
                           laws.

With respect to matters described in Section 41(b)(iii) above, it is expressly
understood that such party's liability for any single occurrence shall not
exceed three times the yearly contract amount for the advertising item that is
the subject matter of the claim or lawsuit and shall not exceed $250,000 in the
aggregate for all such occurrences in any calendar year.

Each party agrees to notify the other party within a reasonable time of any
written claims or demands against that party for which that party may be
responsible under this Section.

42.      NON-WAIVER

The failure of either Party at any time to require performance by the other
Party of any provision of this Agreement will in no way affect the right to
require such performance at any time thereafter nor will the waiver of either
Party of a breach of any provision constitute a waiver of any succeeding breach
of the same or any other provision.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 27 of 31

43.      CONFIDENTIALITY

The Parties agree to keep and cause their employees to keep the existence of
this Agreement and the nature of the Parties' obligations hereunder strictly
confidential and not to disclose any information with respect hereto to any
third party or entity, except as may be necessary and required in conducting the
business of either of the Parties or as required by law.

In connection with the work performed under this Agreement, each Party may
provide the other with certain confidential or proprietary information
("Confidential Information"), the disclosure of which would seriously and
irreparably harm the providing Party. Accordingly, each Party agrees for all
time:

         a)       To use Confidential Information only for the purpose of this
                  Agreement;

         b)       To treat Confidential Information with the same degree of care
                  as it gives its own confidential information;

         c)       To limit access to Confidential Information only to those
                  employees having a need to know under this Agreement;

         d)       To require all employees having access to Confidential
                  Information to acknowledge their responsibilities under this
                  Agreement in writing;

         e)       To return all Confidential Information at the conclusion of
                  the work or earlier upon request of the furnishing party.

Each Party agrees that, in addition to other remedies, the providing Party is
entitled to injunctive relief to prevent an actual or threatened disclosure of
Confidential Information.

The Parties shall not be obligated to maintain the confidentiality of
Confidential Information which is or becomes public knowledge other than through
breach of this Agreement, or Confidential Information which is independently
developed, or lawfully furnished, by a third party.

44.      NOTICES

Unless otherwise specified in this Agreement, any notice required or permitted
under this Agreement shall be in writing given by certified or registered mail,
facsimile or overnight courier service to the Parties as follows:
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 28 of 31

44.      NOTICES (con't)

RHD:                    George Bednarz
                        Vice President - Publishing and Information Technology
                        R.H. Donnelley Inc.
                        6001 Hospitality Court
                        Morrisville, NC 27560-8530
                        Fax Number: (919) 461-9256

Publisher:              Henry K. Arnold
                        Vice President - Publishing
                        SBC Directory Operations
                        One SBC Center, Room 4206
                        909 Chestnut
                        Saint Louis, Missouri 63101
                        Fax Number: (314) 242-8943

                        with a copy to each of:

                        SBC Directory Operations
                        Attention:  General Attorney
                        Room 3600
                        One SBC Center
                        909 Chestnut
                        Saint Louis, Missouri 63101
                        Fax Number: (314) 242-8860

                        R. H. Donnelley Corporation
                        One Manhattanville Road
                        Purchase, New York  10577
                        Attention:       General Counsel
                        Fax No.:         (914) 933-6844

45.      HEADINGS AND CAPTIONS

The headings and captions herein are provided for reference and convenience only
and shall not be considered part of this Agreement and shall not be employed in
the construction of this Agreement.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 29 of 31

46.      ENTIRE AGREEMENT; SEVERABILITY

This Agreement, including all Attachments and subordinate documents attached to
or referenced in this Agreement, shall constitute the entire agreement between
RHD and Publisher and shall not be modified or rescinded, except by a written
amendment signed by RHD and Publisher. The provisions of this Agreement shall
supersede all prior oral and written quotations, communications, agreements and
understandings of the parties in respect of the subject matter of this
Agreement. If any term of this Agreement is invalid or unenforceable under any
statute, regulation, ordinance, executive order or other rule of law, such term
will be deemed reformed or deleted, but only to the extent necessary to comply
with such statute, regulation, ordinance, order or rule, and the remaining
provisions of this Agreement will remain in full force and effect.

47.      AMENDMENTS

No provision of this Agreement shall be deemed waived, amended or modified by
either party, unless such waiver, amendment or modification is in writing and
signed by the authorized representative of the party against whom it is sought
to enforce such waiver, amendment or modification.

48.      CONFLICT OF INTEREST

Each party represents and warrants that no officer, director, employee or agent
of the other has been or will be employed, retained, paid a fee, or otherwise
has received or will receive any personal compensation or consideration by or
from such party or any of such party's officers, directors, employees or agents
in connection with obtaining, arranging or negotiating this Agreement or other
documents entered into or executed in connection herewith.

49.      ATTACHMENTS

Attachments 1 and 2 are the only attachments hereto, as such may be amended from
time to time in accordance with the terms hereof, and are expressly made a part
of this Agreement.

50.      NO THIRD PARTY BENEFICIARIES

Except as otherwise provided in this Agreement, the provisions of this Agreement
shall be binding upon, and enforceable solely by, each Party and their
respective successors and permitted assigns, and not by or for any other person.

51.      NOTICE OF DELAYS

Whenever any actual or potential cause delays or threatens to delay RHD's
performance hereunder, RHD shall promptly so notify Publisher in writing. Such
notice shall include all relevant information concerning the actual or potential
cause of the delay and its background. During the period such actual or
potential cause exists, RHD shall keep Publisher advised of its effect on RHD's
performance and of the measures being taken to remove it. RHD's giving of this
notice shall not relieve it of liability for delay in performance, unless the
delay is attributable to Publisher or its agents, or otherwise excused under
this Agreement.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 30 of 31
52.      PUBLICITY

RHD shall submit to Publisher all advertising, sales promotion and other
publicity relating to the subject matter of this Agreement wherein Publisher's
or a Publisher affiliate's name or names are mentioned, or language, signs,
markings or symbols are used from which the connection of Publisher's or its
affiliate's name or names therewith may, in Publisher's reasonable judgment, be
reasonably inferred or implied. RHD shall not publish or use such advertising,
sales promotion or publicity materials without Publisher's prior written
approval, which shall not unreasonably be withheld.

53.      REMEDIES CUMULATIVE

Any rights of cancellation, termination or other remedies prescribed in this
Agreement are cumulative and are not intended to be exclusive of any other
remedies to which the injured party may be entitled at law or equity (including
but not limited to the remedies of specific performance and cover) in case of
any breach or threatened breach by the other party of any provision of this
Agreement, unless such other remedies which are not prescribed in this Agreement
are specifically limited or excluded by this Agreement. The use of one or more
available remedies shall not bar the use of any other remedy for the purpose of
enforcing the provisions of this Agreement; provided, however, that a party
shall not be entitled to retain the benefit of inconsistent or duplicative
remedies.

54.      TITLE

All plans for or actual pictures, artboards, graphics and other concepts, ideas,
reports, information or materials or documents prepared, purchased or furnished
by RHD on Publisher's behalf and paid for or subject to payment by Publisher
shall be deemed "works made for hire" to the extent permitted by applicable law
and, as between the Parties, shall remain the exclusive property of Publisher.
As between the parties, the Publisher shall have all rights thereto, including,
but not limited to, copyright and right to use, in whole or in part, in any
manner whatsoever. RHD makes no representation as to Publisher's ownership or
rights therein, and cautions that vendors or advertisers may have superior
rights to those of Publisher. If such property is in the possession of RHD, it
will be surrendered to Publisher at any time upon request. If such property is
in the possession of RHD's supplier, RHD shall obtain such property for
Publisher upon Publisher's request.

55.      SURVIVAL OF OBLIGATIONS

Each Party's obligations under this Agreement which by their nature would need
to continue beyond the termination, cancellation or expiration of this
Agreement, shall survive termination, cancellation or expiration of this
Agreement.
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 31 of 31

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date
first indicated above.

                        (SPACE INTENTIONALLY LEFT BLANK)

R. H. DONNELLEY INC.                            AMERITECH PUBLISHING INC.

By:      /s/ George Bednarz                     By: /s/ James W. Callaway
   --------------------------------                -----------------------------

Printed Name:  George Bednarz                   Printed Name: James W. Callaway.
               --------------------                           ------------------

Title: Vice President                           Title: Group President -  SBC
       ----------------------------                    -------------------------

<PAGE>
                                                         Agreement No. Aas-463-A
                                                                Page 1 of 12

                                  ATTACHMENT 1
2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                      REGION/       YP          NYPS
BUSINESS                              MARKET     DIRECTORY    DIRECTORY
UNIT         DIRECTORY                 CODE        CODE         CODE       ISSUE    # COL
------------------------------------------------------------------------------------------
<S>          <C>                      <C>          <C>         <C>         <C>        <C>
AAS/SBCDO    ALGONQUIN                 (MH)        ALG         018070      10/02       4
AAS/SBCDO    ALTON                     (ME)        ALT         018203      12/02       5
AAS/SBCDO    ARLINGTON HTS+           (NOW)        ARL         018287      12/02       5
AAS/SBCDO    ASHBURN                  (NEI)        ASN         018312      08/02       3
AAS/SBCDO    AURORA+                   (FV)        AUR         018337      02/02       4
AAS/SBCDO    AUSTIN                   (NEI)        AUN         018345      08/02       3
AAS/SBCDO    BARRINGTON               (NOW)        BAR         018370      12/02       5
AAS/SBCDO    BARTLETT                 (NOW)        BLT         018387      12/02       5
AAS/SBCDO    BEARDSTOWN                            BEA         018403      12/02       2
AAS/SBCDO    BELLEVILLE+               (ME)        BLV         018420      12/02       6
AAS/SBCDO    BELMONT-CRAGIN           (NEI)        BCN         018430      08/02       3
AAS/SBCDO    BENSENVILLE               (FW)        BNS         018453      08/02       5
AAS/SBCDO    BEVERLY                  (NEI)        BYN         018461      08/02       3
AAS/SBCDO    BIG ROCK                  (FV)        BRK         018470      02/02       4
AAS/SBCDO    BLOOMINGDALE              (FW)        BDL         018471      08/02       5
AAS/SBCDO    BLUE ISLAND               (SO)        BLI         018503      10/02       6
AAS/SBCDO    BRIDGEPORT               (NEI)        BRN         018526      08/02       3
AAS/SBCDO    BRIGHTON PARK            (NEI)        BPN         018537      08/02       3
AAS/SBCDO    BRIGHTON PARK-SPANISH    (NEI)        BPS         100408      08/02       3
AAS/SBCDO    BUFFALO GR/WHEELING      (NOW)        WHL         021947      12/02       5
AAS/SBCDO    CAIRO+                    (CR)        CRO         018570      09/02       2
AAS/SBCDO    CALUMET CITY+             (CC)        CCY         018582      12/02       5
AAS/SBCDO    CANTON                                CTN         018603      02/02       4
AAS/SBCDO    CARY                      (MH)        CAR         018703      10/02       4
AAS/SBCDO    CHAIN O'LAKES             (FN)        ANT         018766      04/02       5
AAS/SBCDO    CHAMPAIGN                             CHA         018770      11/02       5
AAS/SBCDO    CHATHAM                  (NEI)        CHN         018833      08/02       3
AAS/SBCDO    CHICAGO ALPHA                         CGA         018888      02/02
AAS/SBCDO    CHICAGO BTB                           CGC         018888      12/02       5
AAS/SBCDO    CHICAGO CONSUMER                      CGB         018887      02/02       5
AAS/SBCDO    CHICAGO HEIGHTS           (SO)        CHH         018987      10/02       6
AAS/SBCDO    CHICAGO/LOOP DWNTN       (NEI)        VIS         018889      08/02       3
</Table>
<PAGE>
                                                         Agreement No. Aas-463-A
                                                                    Page 2 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>

                                   REGION/     YP         NYPS
BUSINESS                           MARKET   DIRECTORY   DIRECTORY
UNIT             DIRECTORY          CODE      CODE        CODE     ISSUE   # COL
--------------------------------------------------------------------------------
<S>          <C>                   <C>        <C>        <C>       <C>      <C>

AAS/SBCDO    CICERO/RIVERSIDE+     (NEW)      CIC        019027    11/02     5
AAS/SBCDO    CLINTON COUNTY         (ME)      CLC        019060    12/02     5
AAS/SBCDO    COLLINSVILLE           (ME)      COL        019067    12/02     5
AAS/SBCDO    CRETE                  (SO)      CRE        019083    10/02     5
AAS/SBCDO    CROWN POINT           (NWI)      CRP        022770    12/02     5
AAS/SBCDO    CRYSTAL LAKE           (MH)      CRY        019100    10/02     4
AAS/SBCDO    DANVILLE                         DAN        019133    08/02     4
AAS/SBCDO    DARIEN                 (FW)      DAR        019138    08/02     5
AAS/SBCDO    DECATUR                          DEC        019150    05/02     5
AAS/SBCDO    DEERFIELD              (NN)      DEE        019167    06/02     5
AAS/SBCDO    DELAVAN                          DVA        019200    09/02     2
AAS/SBCDO    DOWNERS GROVE          (FW)      DOW        019267    08/02     5
AAS/SBCDO    DUNDEE                (FNW)      DUN        019283    02/02     4
AAS/SBCDO    DWIGHT                 (MR)      DWT        019300    06/02     4
AAS/SBCDO    EAST CHICAGO+         (NWI)      ECH        022887    12/02     5
AAS/SBCDO    EAST ST LOUIS          (ME)      ESL        019333    12/02     5
AAS/SBCDO    EDWARDSVILLE           (ME)      EDW        019360    12/02     6
AAS/SBCDO    ELBURN                 (FV)      ELB        019383    02/02     4
AAS/SBCDO    ELGIN+                (FNW)      ELG        019400    02/02     4
AAS/SBCDO    ELK GROVE VILLAGE     (NOW)      EGV        019405    12/02     5
AAS/SBCDO    ELMHURST               (FW)      ELM        019417    08/02     5
AAS/SBCDO    ENGLEWOOD             (NEI)      ENN        019442    08/02     3
AAS/SBCDO    EVANSTON               (NN)      EVA        019450    06/02     5
AAS/SBCDO    EVERGREEN PARK+        (SO)      EVP        019467    10/02     5
AAS/SBCDO    FORREST                          FOR        019567    03/02     2
AAS/SBCDO    FRANKFORT/MOKENA       (SW)      FRA        019583    06/02     5
AAS/SBCDO    GALENA                           GAL        019633    01/02     2
AAS/SBCDO    GARY                  (NWI)      GAR        023117    12/02     5
AAS/SBCDO    GENEVA                 (FV)      GEN        019700    02/02     4
AAS/SBCDO    GIBSON CITY                      GIB        019717    03/02     2
AAS/SBCDO    GILMAN                 (WT)      GIL        019733    03/02    4/5
AAS/SBCDO    GLENN ELLYN+           (FW)      GLL        019750    08/02     5
</Table>

                                 12/21/2001
<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 3 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>

                                    REGION/      YP         NYPS
BUSINESS                            MARKET    DIRECTORY   DIRECTORY
UNIT        DIRECTORY                CODE       CODE        CODE        ISSUE    #COL
------------------------------------------------------------------------------
<S>         <C>                    <C>        <C>         <C>           <C>      <C>

AAS/SBCDO   GLENVIEW               (NN)       GLV         019767        06/02     5
AAS/SBCDO   GRANITE CITY           (ME)       GRA         019783        12/02     5
AAS/SBCDO   GREENVILLE                        GRE         019817        04/02     4
AAS/SBCDO   HAMMOND                (NWI)      HAM         023267        12/02     6
AAS/SBCDO   HAMPSHIRE              (FNW)      HMP         019833        02/02     4
AAS/SBCDO   HARVARD                (MH)       HVD         019867        10/02     4
AAS/SBCDO   HARVEY                 (SO)       HAR         019883        10/02     6
AAS/SBCDO   HEGEWISCH/EASTSIDE     (NEI)      EHN         018994        08/02     3
AAS/SBCDO   HIGHLAND               (NWI)      HLN         023325        12/02     5
AAS/SBCDO   HIGHLAND PARK          (NN)       HIG         019933        06/02     6
AAS/SBCDO   HINSDALE               (FW)       HIN         019967        08/02     5
AAS/SBCDO   HOMEWOOD               (SO)       HOM         019999        10/02     5
AAS/SBCDO   HYDE PARK              (NEI)      HPN         020020        08/02     3
AAS/SBCDO   ILL QUAD CITIES                   RKI         021242        11/02     5
AAS/SBCDO   IOWA QUAD CITIES                  DVP         026531        11/02     5
AAS/SBCDO   JEFFERSON PARK         (NEI)      JPN         020042        08/02     3
AAS/SBCDO   JOLIET+                (SW)       JOL         020083        08/02     6
AAS/SBCDO   KANKAKEE/MOMENCE                  KAN         020100        03/02     5
AAS/SBCDO   LAGRANGE               (NEW)      LAG         020150        11/02     5
AAS/SBCDO   LAKE FOREST            (NN)       LKF         020166        06/02     5
AAS/SBCDO   LAKE VIEW              (NEI)      LWN         020170        08/02     3
AAS/SBCDO   LANSING                (CC)       LAN         020180        12/02     5
AAS/SBCDO   LASALLE                           LAS         020183        08/02     4
AAS/SBCDO   LEMONT                 (SW)       LEM         020216        06/02     5
AAS/SBCDO   LIBERTYVILLE+          (FN)       LIB         020250        04/02     6
AAS/SBCDO   LINCOLN PARK           (NEI)      LPN         018997        08/02     3
AAS/SBCDO   LINCOLN SQUARE         (NEI)      LNN         020270        08/02     3
AAS/SBCDO   LOGAN SQUARE           (NEI)      LGN         020292        08/02     3
AAS/SBCDO   LOGAN SQUARE-SPANISH   (NEI)      LSS         100407        08/02     3
AAS/SBCDO   LOMBARD-VILLA PARK     (FW)       LOM         020297        08/02     5
AAS/SBCDO   LOWELL-ST JOHN         (NWI)      LOW         023650        12/02     5
AAS/SBCDO   MARENGO                (MH)       MAR         020333        10/02     4
</Table>

                                   12/21/2001
<PAGE>
                                                         Agreement No. Aas-463-A
                                                                    Page 4 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                        REGION/        YP        NYPS
BUSINESS                                MARKET      DIRECTORY  DIRECTORY
UNIT           DIRECTORY                 CODE         CODE       CODE      ISSUE    # COL
----------------------------------------------------------------------------------
<S>            <C>                      <C>          <C>         <C>       <C>      <C>

AAS/SBCDO      MAYWOOD/WESTCHESTER      (NEW)        MAY         020433    11/02     5
AAS/SBCDO      MCHENRY+                  (MH)        MCH         020450    10/02     4
AAS/SBCDO      MORRIS                    (MR)        MOR         020666    06/02     6
AAS/SBCDO      MT VERNON                             MTV         020800    04/02     4
AAS/SBCDO      NAPERVILLE                (FW)        NAP         020833    08/02     5
AAS/SBCDO      NASHVILLE                             NAS         020850    07/02     2
AAS/SBCDO      NORWOOD PARK             (NEI)        NRN         019003    08/02     3
AAS/SBCDO      OAK PARK                 (NEW)        OPK         020883    11/02     5
AAS/SBCDO      OLIVE BRANCH              (CR)        OLI         020950    09/02     2
AAS/SBCDO      ORLAND PARK               (SO)        ORL         020983    10/02     6
AAS/SBCDO      PALATINE                 (NOW)        PLA         021010    12/02     6
AAS/SBCDO      PARK RIDGE                            PKR         021065    08/02     6
AAS/SBCDO      PEORIA-PEKIN                          PEO         021115    05/02     5
AAS/SBCDO      QUINCY                                QUI         021249    10/02     4
AAS/SBCDO      RIVER GROVE              (NEW)        RGR         021315    11/02     6
AAS/SBCDO      RIVERDALE                 (SO)        RDL         021299    10/02     5
AAS/SBCDO      ROCKFORD                              RKF         021382    04/02     4
AAS/SBCDO      ROGERS PARK              (NEI)        RPN         021407    08/02     3
AAS/SBCDO      ROSELAND                 (NEI)        RLN         021408    08/02     3
AAS/SBCDO      SCHAUMBURG               (NOW)        SMG         021516    12/02     5
AAS/SBCDO      SENECA                    (MR)        SEN         021532    06/02     4
AAS/SBCDO      SKOKIE+                   (NN)        SKO         021582    06/02     6
AAS/SBCDO      SOUTH SHORE              (NEI)        SSN         021691    08/02     3
AAS/SBCDO      SPRINGFIELD                           SPR         021632    12/02     5
AAS/SBCDO      STERLING                              STE         021665    03/02    4/5
AAS/SBCDO      SUMMIT                    (SO)        SUM         021715    10/02     5
AAS/SBCDO      TINLEY PARK               (SO)        TNL         021765    10/02     5
AAS/SBCDO      VANDALIA                              VAN         021815    04/02     4
AAS/SBCDO      WATSEKA+                  (WT)        WAT         021923    03/02    4/5
AAS/SBCDO      WAUKEGAN                  (FN)        WKN         021931    04/02     5
AAS/SBCDO      WILMINGTON                (SW)        WLM         021955    06/02     5
AAS/SBCDO      WINNETKA                  (NN)        WIN         021963    06/02     5

</Table>

                                   12/21/2001
<PAGE>
                                                         Agreement No. Aas-463-A
                                                                    Page 5 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                                            REGION/      YP            NYPS
BUSINESS                      DIRECTORY                     MARKET    DIRECTORY      DIRECTORY
UNIT                                                         CODE       CODE           CODE         ISSUE     # COL
-------------------------------------------------------------------------------------------------------------------
<S>                           <C>                           <C>       <C>            <C>            <C>       <C>
AAS/SBCDO                     WOODSTOCK                     (MH)      WOO            021971         10/02     4
AAS/SBCDO                     YORKVILLE                     (FV)      YOR            021987         02/02     4
AAS/SBCDO                     ZION                          (FN)      ZIO            021998         04/02     5
INDIANA AMERITECH (CROSS)     ANDERSON, IN                            ADN                           01/02
INDIANA AMERITECH (CROSS)     ATTICA, IN                              007                           05/02
INDIANA AMERITECH (CROSS)     AUBURN, IN                              008                           09/02
INDIANA AMERITECH (CROSS)     BEDFORD, IN                             009                           11/02
INDIANA AMERITECH (CROSS)     BLACKFORD CITY, IN                      055                           05/02
INDIANA AMERITECH (CROSS)     BLOOMINGTON/NASHVLE, IN                 011                           11/02
INDIANA AMERITECH (CROSS)     BLUFFTON, IN                            012                           09/02
INDIANA AMERITECH (CROSS)     BUCK CREEK, IN                          017                           04/02
INDIANA AMERITECH (CROSS)     CENTRAL IND BTB (INDIANPS)              137                           10/02
INDIANA AMERITECH (CROSS)     COLUMBUS, IN                            CLM                           03/02     4
INDIANA AMERITECH (CROSS)     CRAWFORDSVILLE, IN                      CFV                           11/02
INDIANA AMERITECH (CROSS)     CULVER, IN                              032                           04/02
INDIANA AMERITECH (CROSS)     EVANSVILLE, IN & MIDI                   EVN                           03/02
INDIANA AMERITECH (CROSS)     FRANKFORT, IN                           FKF                           03/02
INDIANA AMERITECH (CROSS)     GREATER LAPORTE, IN                     078                           10/02
INDIANA AMERITECH (CROSS)     HENRY CTY-NEW CASTLE, IN                092                           01/02
INDIANA AMERITECH (CROSS)     HUNTINGTON, IN                          HNT                           09/02
INDIANA AMERITECH (CROSS)     INDIANAPOLIS YP, IN                     059                           10/02
INDIANA AMERITECH (CROSS)     INDIANPS EAST SUB, IN                   052                           10/02
INDIANA AMERITECH (CROSS)     INDIANPS NORTH SUB, IN                  020                           10/02
INDIANA AMERITECH (CROSS)     INDIANPS SOUTH SUB, IN                  INS                           10/02
INDIANA AMERITECH (CROSS)     INDIANPS WEST SUB, IN                   104                           10/02
INDIANA AMERITECH (CROSS)     KENDALLVILLE, IN                        082                           09/02
INDIANA AMERITECH (CROSS)     KOKOMO, IN & MIDI                       K0K                           03/02
INDIANA AMERITECH (CROSS)     LEBANON, IN                             069                           10/02
INDIANA AMERITECH (CROSS)     LINTON, IN                              070                           12/02
INDIANA AMERITECH (CROSS)     MARION, IN                              072                           03/02
INDIANA AMERITECH (CROSS)     MARTINSVILLE, IN                        074                           11/02
INDIANA AMERITECH (CROSS)     MICHIANA-S BEND, IN & MIDI              SBD                           05/02
</Table>

                                   12/21/2001
<PAGE>
                                                         Agreement No. Aas-463-A
                                                                Page 6 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                                                 REGION/         YP             NYPS
BUSINESS                                                         MARKET       DIRECTORY      DIRECTORY
UNIT                          DIRECTORY                          CODE           CODE            CODE        ISSUE     #COL
-----------------------------------------------------------------------------------------------------------------
<S>                           <C>                                <C>          <C>            <C>            <C>      <C>
INDIANA AMERITECH (CROSS)     MOROCCO, IN                                        086                        04/02
INDIANA AMERITECH (CROSS)     MUNCIE, IN                                         089                        01/02
INDIANA AMERITECH (CROSS)     PERU, IN                                           103                        08/02
INDIANA AMERITECH (CROSS)     POSEY COUNTY, IN                                   101                        03/02
INDIANA AMERITECH (CROSS)     ROCKPORT, IN                                       105                        12/02
INDIANA AMERITECH (CROSS)     ROCKVILLE, IN                                      106                        05/02
INDIANA AMERITECH (CROSS)     S IN AREA-JEF/NEW ALBY, IN                         061                        08/02
INDIANA AMERITECH (CROSS)     SHELBYVILLE, IN                                    113                        08/02
INDIANA AMERITECH (CROSS)     TELL CITY, IN                                      TLC                        12/02
INDIANA AMERITECH (CROSS)     VINCENNES, IN                                      125                        03/02
INDIANA AMERITECH (CROSS)     VINCENNES, IN                                      125                        09/02
INDIANA AMERITECH (CROSS)     WARRICK COUNTY, IN                                 045                        03/02
INDIANA AMERITECH (CROSS)     WASHINGTON, IN                                     WHT                        03/02
INDIANA AMERITECH (CROSS)     WASHINGTON, IN                                     WHT                        09/02
MICHIGAN AMERITECH (CROSS)    ANN ARBOR, MI                                      ANN                        11/02
MICHIGAN AMERITECH (CROSS)    BATTLE CREEK/MARSHALL, MI                          BTC                        11/02
MICHIGAN AMERITECH (CROSS)    BENTON HARBOR, MI                                  BEN                        12/02
MICHIGAN AMERITECH (CROSS)    CHARLEVOIX, MI                                     CHV                        05/02
MICHIGAN AMERITECH (CROSS)    CHEBOYGAN, MI                                      CHB                        10/02
MICHIGAN AMERITECH (CROSS)    DETROIT MULTI-CULTURAL, MI                         DDN                        12/02
MICHIGAN AMERITECH (CROSS)    DETROIT, MI                                        DET                        12/02
MICHIGAN AMERITECH (CROSS)    DOWNRIVER, MI                                      DNR                        06/02
MICHIGAN AMERITECH (CROSS)    EAST, MI                                           ETA                        12/02
MICHIGAN AMERITECH (CROSS)    EASTSIDE, MI                                       ECG                        12/02
MICHIGAN AMERITECH (CROSS)    ESCANABA, MI                                       ESC                        05/02
MICHIGAN AMERITECH (CROSS)    FARMINGTON, MI                                     FMG                        08/02       4
MICHIGAN AMERITECH (CROSS)    FENTON, MI                                         FNT                        12/02
MICHIGAN AMERITECH (CROSS)    GENESEE CITY (FLINT), MI & MIDI                    FLT                        12/02
MICHIGAN AMERITECH (CROSS)    GRAND RAPIDS, MI & MIDI                            GRR                        12/02
MICHIGAN AMERITECH (CROSS)    GRAND TRAVERSE, MI & MIDI                          GTB                        05/02
MICHIGAN AMERITECH (CROSS)    GREENVILLE, MI                                     GNV                        01/02
MICHIGAN AMERITECH (CROSS)    HASTINGS, MI                                       HAS                        10/02
</Table>

                                   12/21/2001

<PAGE>
                                                         Agreement No. Aas-463-A
                                                                Page 7 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                                                 REGION/         YP             NYPS
BUSINESS                                                         MARKET       DIRECTORY      DIRECTORY
UNIT                          DIRECTORY                          CODE           CODE            CODE        ISSUE     #COL
-----------------------------------------------------------------------------------------------------------------
<S>                           <C>                                <C>          <C>            <C>            <C>       <C>
MICHIGAN AMERITECH (CROSS)    HOLLAND, MI                                       HOL                        06/02
MICHIGAN AMERITECH (CROSS)    HOPKINS, MI                                       HMW                        10/02
MICHIGAN AMERITECH (CROSS)    IRON MOUNTAIN, MI                                 IRM                        06/02
MICHIGAN AMERITECH (CROSS)    JACKSON, MI                                       JKN                        11/02
MICHIGAN AMERITECH (CROSS)    KALAMAZOO, MI                                     KZO                        07/02      4
MICHIGAN AMERITECH (CROSS)    LANSING, MI                                       LSG                        07/02
MICHIGAN AMERITECH (CROSS)    LIVINGSTON CITY, MI                               LIV                        09/02
MICHIGAN AMERITECH (CROSS)    LIVONIA, MI                                       LVN                        06/02
MICHIGAN AMERITECH (CROSS)    MARQUETTE, MI                                     MRQ                        10/02
MICHIGAN AMERITECH (CROSS)    MT CLEMENS, MI                                    MTC                        12/02
MICHIGAN AMERITECH (CROSS)    NEW BUFFALO, MI                                   NBF                        10/02
MICHIGAN AMERITECH (CROSS)    NEWBERRY, MI                                      NBY                        02/02
MICHIGAN AMERITECH (CROSS)    NILES, MI                                         NIL                        05/02
MICHIGAN AMERITECH (CROSS)    NORTH OAKLAND, MI                                 NOP                        06/02
MICHIGAN AMERITECH (CROSS)    NORTH WOODWARD, MI                                NWD                        06/02
MICHIGAN AMERITECH (CROSS)    NORTHERN MACOMB, MI                               NMC                        12/02
MICHIGAN AMERITECH (CROSS)    PLYMOUTH, MI                                      PLY                        06/02
MICHIGAN AMERITECH (CROSS)    PORT HURON, MI                                    PTH                        08/02      4
MICHIGAN AMERITECH (CROSS)    ROCHESTER, MI                                     ROC                        06/02
MICHIGAN AMERITECH (CROSS)    SAGINAW, MI                                       BCS                        08/02
MICHIGAN AMERITECH (CROSS)    SAULT STE MARIE, MI                               SSM                        10/02
MICHIGAN AMERITECH (CROSS)    SHORELINE, MI (GROSE PTES)                        GSP                        12/02
MICHIGAN AMERITECH (CROSS)    SOUTHEASTERN MI BTB (DETROIT)                     SEA                        12/02
MICHIGAN AMERITECH (CROSS)    SOUTHFIELD, MI                                    STF                        06/02
MICHIGAN AMERITECH (CROSS)    STERLING HEIGHTS, MI                              SHT                        12/02      4
MICHIGAN AMERITECH (CROSS)    WEST MICH LAKESHORE, MI                           GRH                        06/02
MICHIGAN AMERITECH (CROSS)    WEST-NORTHWEST, MI                                WNW                        06/02
OHIO AMERITECH (CROSS)        AKRON, OH                                         AKO                        12/02      4
OHIO AMERITECH (CROSS)        ALLIANCE, OH                                      ALC                        06/02
OHIO AMERITECH (CROSS)        CANTON, OH                                        CTO                        06/02      4
</Table>

                                   12/21/2001

<PAGE>
                                                         Agreement No. Aas-463-A
                                                                Page 8 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                                            REGION/           VP            NYPS
BUSINESS                                                    MARKET         DIRECTORY      DIRECTORY
UNIT                          DIRECTORY                      CODE            CODE           CODE         ISSUE   # COL
----------------------------------------------------------------------------------------------------------------------
<S>                           <C>                           <C>            <C>            <C>            <C>     <C>
OHIO AMERITECH (CROSS)        CHAGRIN, OH                                  CHG                           09/02
OHIO AMERITECH (CROSS)        CLEVELAND YP, OH                             CLE                           08/02
OHIO AMERITECH (CROSS)        COLUMBUS NE, OH                              CNE                           12/02      4
OHIO AMERITECH (CROSS)        COLUMBUS NW, OH                              CUE                           12/02      4
OHIO AMERITECH (CROSS)        COLUMBUS SE, OH                              CSE                           12/02      4
OHIO AMERITECH (CROSS)        COLUMBUS SW, OH                              CSW                           12/02      4
OHIO AMERITECH (CROSS)        COLUMBUS WP/YP,OH                            CBS                           08/02
OHIO AMERITECH (CROSS)        DAYTON BTB, OH                               DCW                           02/02      4
OHIO AMERITECH (CROSS)        DAYTON, OH & MIDI                            DAY                           02/02
OHIO AMERITECH (CROSS)        EASTERN OHIO RIVER, OH                       EOR                           10/02
OHIO AMERITECH (CROSS)        EUCLID, OH                                   EUC                           09/02
OHIO AMERITECH (CROSS)        GREATER SOUTHWEST, OH                        GSW                           09/02
OHIO AMERITECH (CROSS)        GREATER WESTERN, OH                          FAI                           09/02      4
OHIO AMERITECH (CROSS)        HEIGHTS/LYNDHURST, OH                        HEA                           09/02      4
OHIO AMERITECH (CROSS)        LAKE & GEAUGA COUNTIES, OH                   LCA                           09/02      4
OHIO AMERITECH (CROSS)        LANCASTER, OH                                LNT                           12/02
OHIO AMERITECH (CROSS)        MARIETTA/PARKERSBURG, OH                     MIE                           10/02      4
OHIO AMERITECH (CROSS)        MASSILLON, OH                                MAS                           06/02
OHIO AMERITECH (CROSS)        MIDDLETOWN, OH                               MDO                           06/02
OHIO AMERITECH (CROSS)        NELSONVILLE, OH                              NEL                           09/02
OHIO AMERITECH (CROSS)        NORTH DAYTON, OH                             DYN                           09/02
OHIO AMERITECH (CROSS)        NORTHEASTERN OH BTB                          CBB                           06/02      4
OHIO AMERITECH (CROSS)        PORTAGE CITY, OH                             KRV                           12/02      4
OHIO AMERITECH (CROSS)        RIPLEY, OH                                   RIP                           05/02
OHIO AMERITECH (CROSS)        SANDUSKY, OH                                 SDS                           10/02      4
OHIO AMERITECH (CROSS)        SOUTH DAYTON, OH                             DAS                           09/02
OHIO AMERITECH (CROSS)        SOUTHEAST, OH                                SAR                           09/02
OHIO AMERITECH (CROSS)        SPRINGFIELD, OH                              SFD                           05/02      4
OHIO AMERITECH (CROSS)        STEUBENVILLE/WEIRTON, OH                     STV                           10/02
OHIO AMERITECH (CROSS)        TOLEDO, OH & MIDI                            TOL                           11/02
OHIO AMERITECH (CROSS)        WASHINGTON COURTHOUSE, OH                    WSH                           05/02
OHIO AMERITECH (CROSS)        WINCHESTER, OH                               WIC                           05/02
</Table>

                                   12/21/2001

<PAGE>
                                                         Agreement No. Aas-463-A
                                                              Page 9 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                                                    REGION/       YP             NYPS
BUSINESS                                                            MARKET     DIRECTORY       DIRECTORY
UNIT                          DIRECTORY                             CODE        CODE            CODE                 ISSUE    # COL
------------------------------------------------------------------------------------------------------------------------------------
<S>                          <C>                                    <C>        <C>             <C>                   <C>      <C>
OHIO AMERITECH (CROSS)        XENIA, OH                                         XEN                                   09/02
OHIO AMERITECH (CROSS)        YOUNGSTOWN/WARREN, OH                             YNG                                   03/02     4
OHIO AMERITECH (CROSS)        ZANESVILLE, OH                                    ZNV                                   10/02     4
VERIZON-IL/IN (RECIP)         ALEDO-HILLSDALE, IL                               ALD                                   10/02
VERIZON-IL/IN (RECIP)         ANGOLA/STEUBN, IN                                 ANG                                   09/02
VERIZON-IL/IN (RECIP)         ANNA, IL                                          ANA                                   12/02
VERIZON-IL/IN (RECIP)         BLOOMINGTON, IL                                   BLM                                   05/02
VERIZON-IL/IN (RECIP)         BOURBON, IN                                       BRB                                   10/02
VERIZON-IL/IN (RECIP)         CARBONDALE, IL                                    CBD                                   12/02
VERIZON-IL/IN (RECIP)         CARMI, IL                                         CMI                                   10/02
VERIZON-IL/IN (RECIP)         CARROLLTON, IL                                    CRR                                   07/02
VERIZON-IL/IN (RECIP)         CASEY, IL                                         CAS                                   06/02
VERIZON-IL/IN (RECIP)         CHILLICOTHE, IL                                   CCH                                   03/02
VERIZON-IL/IN (RECIP)         CLINTON, IL                                       CLI                                   09/02
VERIZON-IL/IN (RECIP)         CONNERSVILLE, IN                                  CON                                   10/02
VERIZON-IL/IN (RECIP)         DEER CREEK, IL                                    DER                                   08/02
VERIZON-IL/IN (RECIP)         DEKALB-ROCHELLE, IL                               DEK                                   12/02
VERIZON-IL/IN (RECIP)         DELPHI, IN                                        DEL                                   06/02
VERIZON-IL/IN (RECIP)         ELKHART, IN                                       EHT                                   08/02
VERIZON-IL/IN (RECIP)         FAIRFIELD, IL                                     FAF                                   05/02
VERIZON-IL/IN (RECIP)         FLORA, IL                                         FLO                                   04/02
VERIZON-IL/IN (RECIP)         FORT WAYNE, IN                                    FWE                                   06/02
VERIZON-IL/IN (RECIP)         FREEPORT-AW, IL                                   FRP                                   07/02
VERIZON-IL/IN (RECIP)         GOSHEN, IN                                        GOS                                   08/02
VERIZON-IL/IN (RECIP)         GRANVILLE, IL                                     GVL                                   02/02
VERIZON-IL/IN (RECIP)         GTR ST CLAIR CO, IL                               GSC                                   03/02
VERIZON-IL/IN (RECIP)         HAMILTON, IL                                      HMT                                   09/02
VERIZON-IL/IN (RECIP)         HARRISBURG, IL                                    HRB                                   12/02
VERIZON-IL/IN (RECIP)         HARTSBURG, IL                                     HRT                                   08/02
VERIZON-IL/IN (RECIP)         HIGHLAND, IL                                      HLA                                   08/02
VERIZON-IL/IN (RECIP)         HOBART, IN                                        HLS                                   08/02
VERIZON-IL/IN (RECIP)         HOOPESTON/RSVL, IL                                HOO                                   12/02
VERIZON-IL/IN (RECIP)         JACKSONVILLE, IL                                  JAC                                   11/02
VERIZON-IL/IN (RECIP)         KEWANEE, IL                                       KEW                                   10/02
</Table>

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 10 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<TABLE>
<CAPTION>

                                                  REGION/      YP          NYPS
BUSINESS                                          MARKET    DIRECTORY   DIRECTORY
UNIT                   DIRECTORY                   CODE       CODE        CODE      ISSUE   # COL
-------------------------------------------------------------------------------------------------
<S>                    <C>                        <C>         <C>         <C>       <C>     <C>
VERIZON-IL/IN (RECIP)  LAFAYETTE, IN                          LFA                   12/02
VERIZON-IL/IN (RECIP)  LAPORTE/MICH, IN                       LPO                   09/02
VERIZON-IL/IN (RECIP)  LAWRENCEVILLE, IL                      LAW                   04/02
VERIZON-IL/IN (RECIP)  LINCOLN, IL                            LNI                   08/02
VERIZON-IL/IN (RECIP)  LOGANSPORT, IN                         LOG                   03/02
VERIZON-IL/IN (RECIP)  LTL WABASH RVR, IL                     LWR                   04/02
VERIZON-IL/IN (RECIP)  MACOMB AREA WD, IL                     MCB                   03/02
VERIZON-IL/IN (RECIP)  MARION, IL                             MRI                   12/02
VERIZON-IL/IN (RECIP)  MARSHALL, IL                           MSH                   08/02
VERIZON-IL/IN (RECIP)  MENDOTA, IL                            MDT                   10/02
VERIZON-IL/IN (RECIP)  METROPOLIS, IL                         MPL                   12/02
VERIZON-IL/IN (RECIP)  MINONK, IL                             MOK                   11/02
VERIZON-IL/IN (RECIP)  MONTICELLO, IL                         MCO                   04/02
VERIZON-IL/IN (RECIP)  MORTON, IL                             MRT                   02/02
VERIZON-IL/IN (RECIP)  MORTON, IL                             MRT                   02/02
VERIZON-IL/IN (RECIP)  MORTON, IL                             MRT                   12/02
VERIZON-IL/IN (RECIP)  MT CARMEL, IL                          MCA                   08/02
VERIZON-IL/IN (RECIP)  MT STERLING, IL                        MTS                   02/02
VERIZON-IL/IN (RECIP)  N MANCHESTER, IN                       NMH                   10/02
VERIZON-IL/IN (RECIP)  NEWTON, IL                             NEW                   08/02
VERIZON-IL/IN (RECIP)  NORRIS CITY, IL                        NRC                   12/02
VERIZON-IL/IN (RECIP)  OKAWVILLE/ST LIBORY, IL                OSL                   07/02
VERIZON-IL/IN (RECIP)  OLNEY, IL                              OLN                   05/02
VERIZON-IL/IN (RECIP)  PARIS, IL                              PAS                   06/02
VERIZON-IL/IN (RECIP)  PAXTON, IL                             PAX                   03/02
VERIZON-IL/IN (RECIP)  PITTSFIELD, IL                         PTF                   12/02
VERIZON-IL/IN (RECIP)  PONTIAC/LVNGST, IL                     PON                   10/02
VERIZON-IL/IN (RECIP)  PORTAGE-VALPARAISO, IN                 VAL                   09/02
VERIZON-IL/IN (RECIP)  PRINCETON, IL                          PRI                   03/02
VERIZON-IL/IN (RECIP)  RANTOUL, IL                            RAN                   12/02
VERIZON-IL/IN (RECIP)  RICHMOND, IN                           RIC                   10/02
VERIZON-IL/IN (RECIP)  ROBINSON, IL                           ROB                   05/02
</TABLE>

                                   12/21/2001

<PAGE>
                                                         Agreement No. Aas-463-A
                                                              Page 11 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<S>                           <C>                           <C>                 <C>                 <C>            <C>     <C>
                                                            REGION/             YP                    NYPS
BUSINESS                                                    MARKET              DIRECTORY           DIRECTORY
  UNIT                        DIRECTORY                      CODE               CODE                  CODE         ISSUE   # COL
----------------------------  ----------------------------- -------             ---------           ---------      -----

VERIZON-IL/IN (RECIP)         S ILLINOIS REG, IL                                SIR                                12/02

VERIZON-IL/IN (RECIP)         SHELDON, IL                                       SHD                                07/02

VERIZON-IL/IN (RECIP)         SPARTA, IL                                        SPA                                12/02

VERIZON-IL/IN (RECIP)         STREATOR, IL                                      STO                                06/02

VERIZON-IL/IN (RECIP)         SULLIVAN, IL                                      SUL                                03/02

VERIZON-IL/IN (RECIP)         TERRE HAUTE, IN                                   TER                                12/02

VERIZON-IL/IN (RECIP)         TUSCOLA, IL                                       TUS                                11/02

VERIZON-IL/IN (RECIP)         VIRDEN, IL                                        VIR                                10/02

VERIZON-IL/IN (RECIP)         W FRANKFORT, IL                                   WFK                                12/02

VERIZON-IL/IN (RECIP)         WABASH, IN                                        WAB                                06/02

VERIZON-IL/IN (RECIP)         WASHINGTON, IL                                    WAH                                03/02

VERIZON-IL/IN (RECIP)         WONDER LAKE, IL                                   WNL                                10/02

WISCONSIN AMERITECH (CROSS)   ALGOMA, WI                                        AGM                                04/02

WISCONSIN AMERITECH (CROSS)   BEAVER DAM, WI                                    BVD                                04/02

WISCONSIN AMERITECH (CROSS)   BELOIT/S BELOIT, IL                               BLO                                02/02

WISCONSIN AMERITECH (CROSS)   BURLINGTON, WI                                    BLN                                07/02

WISCONSIN AMERITECH (CROSS)   CEDARBURG, WI                                     CDB                                11/02

WISCONSIN AMERITECH (CROSS)   EAU CLAIRE, WI                                    ECL                                09/02

WISCONSIN AMERITECH (CROSS)   EVANSVILLE, WI                                    EVS                                01/02

WISCONSIN AMERITECH (CROSS)   FOND DU LAC, WI                                   FDL                                03/02

WISCONSIN AMERITECH (CROSS)   FOX CITIES, WI & MIDI                             APP                                08/02

WISCONSIN AMERITECH (CROSS)   FT ATKINSON, WI                                   FTA                                06/02

WISCONSIN AMERITECH (CROSS)   GREATER WI BTB (MILWAUKEE)                        MWB                                08/02

WISCONSIN AMERITECH (CROSS)   GREEN BAY, WI & MIDI                              GNB                                11/02

WISCONSIN AMERITECH (CROSS)   HARTFORD, WI                                      HTF                                11/02

WISCONSIN AMERITECH (CROSS)   HUDSON, WI                                        HDS                                11/02

WISCONSIN AMERITECH (CROSS)   JANESVILLE, WI                                    JVL                                02/02

WISCONSIN AMERITECH (CROSS)   KENOSHA, WI                                       KNH                                02/02

WISCONSIN AMERITECH (CROSS)   LAKE GENEVA, WI                                   LGV                                07/02

WISCONSIN AMERITECH (CROSS)   MADISON, WI & MIDI                                MDN                                01/02

WISCONSIN AMERITECH (CROSS)   MANITOWOC, WI                                     MTW                                03/02

WISCONSIN AMERITECH (CROSS)   MAYVILLE, WI                                      MVE                                04/02

</Table>

                                   12/21/2001

<PAGE>
                                                         Agreement No. Aas-463-A
                                                                   Page 12 of 12

                              2002 DIRECTORY LIST
                                SORTED BY CLIENT

<Table>
<Caption>
                                                           REGION/          YP            NYPS
BUSINESS                                                   MARKET        DIRECTORY      DIRECTORY
UNIT                        DIRECTORY                       CODE           CODE           CODE         ISSUE      # CO
------------------------------------------------------------------------------------------------------------------------
<S>                         <C>                            <C>           <C>            <C>          <C>         <C>
WISCONSIN AMERITECH (CROSS) MENOMONEE FALLS, WI                             MNF                        11/02
WISCONSIN AMERITECH (CROSS) MENOMONIE, WI                                   MNO                        08/02
WISCONSIN AMERITECH (CROSS) MILWAUKEE WP, WI                                MWA                        08/02
WISCONSIN AMERITECH (CROSS) MILWAUKEE YP, WI                                MWC                        08/02
WISCONSIN AMERITECH (CROSS) OCONOMOWOC, WI                                  OCN                        11/02
WISCONSIN AMERITECH (CROSS) OSHKOSH, WI                                     OSK                        01/02
WISCONSIN AMERITECH (CROSS) PORT WASHINGTON, WI                             PWH                        11/02
WISCONSIN AMERITECH (CROSS) RACINE, WI                                      RCN                        02/02
WISCONSIN AMERITECH (CROSS) SHEBOYGAN, WI                                   SBY                        01/02
WISCONSIN AMERITECH (CROSS) STEVENS POINT, WI                               SPT                        05/02       4
WISCONSIN AMERITECH (CROSS) STOUGHTON, WI                                   SGT                        01/02
WISCONSIN AMERITECH (CROSS) STURGEON BAY, WI                                STB                        04/02
WISCONSIN AMERITECH (CROSS) UNION GROVE, WI                                 UGB                        02/02
WISCONSIN AMERITECH (CROSS) WATERTOWN, WI                                   WTW                        06/02
WISCONSIN AMERITECH (CROSS) WAUKESHA, WI                                    WKH                        11/02
WISCONSIN AMERITECH (CROSS) WEST BEND, WI                                   WTB                        11/02
WISCONSIN AMERITECH (CROSS) WHITEWATER, WI                                  WHW                        08/02
</Table>
<PAGE>
                                                         Agreement No. Aas-463-A
                                                                 Page 1 of 2

                                  ATTACHMENT 2

                                PRICING SCHEDULE

-------------------------------------------------------------------------------
                                BASE LINE                    2002 VARIABLE RATE
         CATEGORY                VOLUMES   BASE UNIT PRICES       PER UNIT
-------------------------------------------------------------------------------
SERVICE ORDER PROCESSING           ***           ***                ***
 - Automated
 - Manual
 - TC
-------------------------------------------------------------------------------
CONTRACT PROCESSING                ***           ***                ***
(MANUAL INSERTIONS)
 - Local
 - National
 - Reciprocal
-------------------------------------------------------------------------------
COPY PROCESSING                    ***           ***                ***
(COPYSHEETS)
 - Display
 - In-column
 - Process
-------------------------------------------------------------------------------
WHITE PAGE PROCESSING              ***           ***                ***
 - BFO's
-------------------------------------------------------------------------------
PAGE PRODUCTION                    ***           ***                ***
 - Yellow Pages
 - Index Pages
-------------------------------------------------------------------------------
REVENUE ACCOUNTING                 ***           ***                ***
(ACCOUNTS BILLED)
 - Local
 - National
-------------------------------------------------------------------------------
***Confidential treatment has been requested for the redacted portions of this
Exhibit, and such portions have been omitted and filed separately with the
Securities and Exchange Commission.

<PAGE>
                                                         Agreement No. Aas-463-A
                                                               Page 2 of 2

                                  ATTACHMENT 2

                                PRICING SCHEDULE

The inclusion of the Base Unit Price in the above table is for informational
purposes only and shall not be construed to suggest that, in the event the
Parties mutually agree to modify this Agreement to eliminate certain of the
specified services or to add additional volume to the specified Base Line
Volumes, the Base Fee will be adjusted based upon the Base Unit Price specified
herein. The Parties acknowledge that there are many factors, in addition to the
stated Base Unit Price, that will affect pricing of any such modification of
services or volumes. Any and all such modifications to services or volumes and
related pricing adjustments are subject to the mutual agreement of the Parties
at the time of such modifications.

Other services included in base price:

Sensitive Account Processing: Extra quality control procedures performed for
certain ads to ensure that no problems occur (e.g. for ads with past problems,
legal considerations, etc.)

Trademark Control: For accounts/ads with past trademark issues, extra quality
control procedures performed to ensure that no further problems or trademark
violations occur.

Reciprocal Copy Editing: For ads sold into Publisher's directories by publishers
other than Publisher, editing of ads to ensure compliance with Publisher's
standards.

National Billing: Processing national bills, printing invoices, sending bills to
Publisher for forwarding to CMR's, providing Publisher with invoice copies and
performing other related National Billing activities.

Specialized Billing: Billing for Street Address Directory and New Movers.

Records Management: Imaging all necessary production documents (e.g. contracts,
advertising orders, copy, credit applications/documents, proofs, etc.) digitally
into a database or by microfilm for storage of this information to support any
future requirements that may arise such as questions, claims, lawsuits, etc.

Photo Monitoring: Photographs used in ads may be leased for various time periods
and with certain restrictions. Monitoring the use of leased photos to ensure
that terms of the leases are complied with.<PAGE>

                                                                    EXHIBIT 10.1

                              ACQUISITION AGREEMENT
                              ---------------------

         THIS ACQUISITION AGREEMENT (the "Agreement") is made and entered into
this 26th day of April, 2002 by and among Return Assured Incorporated, a
Delaware corporation with its principal place of business at 1901 Avenue of the
Stars, Suite 1710, Los Angeles, CA 90067 ("Return Assured"); EliteJet, a Nevada
corporation with its principal place of business at 5962 La Place Court, Suite
230, Carlsbad, CA 92008 ("EliteJet"); Scott Walker, the Sole shareholder of
EliteJet ("Shareholders"). Return Assured, EliteJet, and the Shareholder are
referred to herein collectively as the "Parties."

                                    PREAMBLE

         WHEREAS, Return Assured has authorized capital stock consisting of
50,000,000 shares of common stock, par value $.001 per share (the "Common
Stock") of which 35,834,012 shares of Common Stock are issued and outstanding
and owned by its shareholders; and

         WHEREAS, the Board of Directors of Return Assured and the majority
shareholders of Return Assured have approved the adoption of a one (1) for sixty
(60) reverse stock split (the "Reverse Stock Split") whereby on or about April
22, 2002, owners of Return Assured's Common Stock shall own one share of Common
Stock for every sixty shares held; and

         WHEREAS, immediately following the Reverse Stock Split, the total
issued and outstanding shares of Return Assured's Common Stock will be
approximately 608,651 which total includes 11,417 shares issued to Return
Assured's existing warrant holders should the warrant holders decide to exercise
these warrants; and

         WHEREAS, Return Assured desires to acquire EliteJet, making EliteJet a
wholly owned subsidiary of Return Assured, in exchange for seven million
(7,000,000) shares of Return Assured's common stock, $.001 par value per share,
and the Shareholders similarly desire to make such exchange; and

         WHEREAS, the parties desire that the exchange qualify as a tax free
exchange meeting the requirements of Section 368(a)(1)(B) of the Internal
Revenue Code of 1986, as amended.

         NOW, THEREFORE, in consideration of the premises, and of the promises,
covenants and conditions contained herein, the parties intending to be legally
bound, hereby agree as follows:

                                       5
<PAGE>

                                   WITNESSETH:

                                    ARTICLE 1
                               EXCHANGE OF SHARES
                               ------------------

         Subject to the hereinafter described conditions, Return Assured hereby
agrees to transfer and deliver seven million (7,000,000) shares of its common
stock, $.001 par value (the "Return Assured Shares"), to the Shareholder in
exchange for all of the capital stock of EliteJet, consisting of five hundred
(500) shares of Common Stock owned by the Shareholder (the "EliteJet Shares").

                                    ARTICLE 2
                                     CLOSING
                                     -------

         The exchange of the Return Assured Shares for the EliteJet Shares shall
take place at the offices of Kaplan Gottbetter & Levenson, LLP, 630 Third
Avenue, New York, New York 10017, legal counsel to Return Assured, or such other
place as the parties may mutually agree. At the closing:

         (a) The Shareholder shall tender to Return Assured certificates
representing all of EliteJet's issued and outstanding capital stock, duly
executed and in proper form for transfer to Return Assured, together with such
executed consents, powers of attorney, stock powers and other items as shall be
required to convey such stock to Return Assured, in compliance with all
applicable laws; and

         (b) Return Assured shall tender to the Shareholder, certificates
representing an aggregate of seven million (7,000,000) Return Assured Shares and
such other items as shall be required to convey such stock to the Shareholder in
compliance with all applicable laws.

         (c) Notwithstanding the foregoing, the Parties agree that the Closing
shall be subject to reasonable satisfaction of each Party with the due diligence
performed by each party.

                                    ARTICLE 3
                           EXEMPTION FROM REGISTRATION
                           ---------------------------

         (a) The Shareholder hereby represents, warrants, covenants and
acknowledges that:

             (1) The Return Assured Shares are being issued to them without
registration under the provisions of Section 5 of the Securities Act of 1933, as
amended (the "Act"), pursuant to exemptions provided pursuant to Section 4(2)
thereof;

             (2) All of the certificates for the Return Assured Shares will bear
legends restricting their transfer, sale, conveyance or hypothecation, unless
such Return Assured Shares are either registered under the provisions of Section
5 of the Act and under applicable state securities

                                       6
<PAGE>

laws, or an opinion of legal counsel, in form and substance satisfactory to
legal counsel to Return Assured, is provided certifying that such registration
is not required as a result of applicable exemptions therefrom;

             (3) Return Assured's transfer agent shall be instructed not to
transfer any of the Return Assured Shares unless Return Assured advises it that
such transfer is in compliance with all applicable laws;

             (4) The Shareholder is acquiring the Return Assured Shares for
investment purposes only, and not with a view to further sale or distribution;
and

             (5) EliteJet, the Shareholder and their advisors have been given
and had access to all reports filed by Return Assured with the Securities and
Exchange Commission, and have examined all of Return Assured's books, records
and financial statements and fully and completely questioned Return Assured's
officers and directors to their satisfaction as to all matters they deemed
pertinent.

         (b) Return Assured hereby represents, warrants, covenants and
acknowledges that:

             (1) The EliteJet Shares are being transferred without registration
under the provisions of Section 5 of the Act pursuant to exemptions provided
pursuant to Section 4(1) thereof;

             (2) The certificate for the EliteJet Shares will bear a legend
restricting its transfer, sale, conveyance or hypothecation, unless such
EliteJet Shares are either registered under the provisions of Section 5 of the
Act and under applicable state securities laws, or such registration is not
required as a result of applicable exemptions therefrom;

             (3) Return Assured shall not transfer any of the EliteJet Shares
except in compliance with all applicable laws;

             (4) Return Assured is acquiring the EliteJet Shares for investment
purposes only and not with a view to further sale or distribution; and

             (5) Return Assured has been given and had access to all books,
records and financial statements of EliteJet and has fully and completely
questioned EliteJet's officers and directors to its satisfaction as to all
matters it deemed pertinent.

                                    ARTICLE 4
                         REPRESENTATIONS AND WARRANTIES
                        OF ELITEJET AND THE SHAREHOLDERS
                        --------------------------------

         Except as provided in the EliteJet Disclosure Schedule attached hereto,
EliteJet and the Shareholders hereby represent and warrant to Return Assured as
follows:

             (a) EliteJet is a corporation duly organized, validly existing, and
in good standing under the laws of the state of Nevada, and has the legal
capacity and all necessary corporate authority to enter into and perform this
Agreement and to consummate the transactions contemplated hereby;

                                       7
<PAGE>

             (b) At the Closing, EliteJet shall have good and marketable title
to all of its assets free and clear of all liens, claims, charges, and any other
encumbrances. At a minimum, at Closing, EliteJet shall have good and marketable
title to those assets listed in Exhibit B hereof;

             (c) At the Closing, EliteJet shall have no liabilities other than
those liabilities listed in Exhibit C hereof;

             (d) The EliteJet Shares represent all of EliteJet's issued and
outstanding capital stock. At the Closing, EliteJet shall have no outstanding
subscriptions, options, warrants, or other convertible securities that could
result in an obligation to issue additional capital stock of EliteJet;

             (e) This Agreement has been duly authorized, executed and delivered
by EliteJet and the Shareholder and constitutes a legal, valid and binding
obligation of EliteJet and the Shareholder, enforceable against EliteJet and the
Shareholder in accordance with its terms;

             (f) The execution and delivery of this Agreement and the
performance of the obligations imposed hereunder will not conflict with, or
result in a breach by EliteJet of, any of the terms or provisions of, or
constitute a default under the certificate of incorporation or bylaws of
EliteJet, or any material agreement or instrument to which EliteJet is a party,
or by which it or any of its properties or assets are bound, or result in a
violation of any order, decree, or judgment of any court or governmental agency
having jurisdiction over EliteJet or EliteJet's properties, will not conflict
with, constitute a default under, or result in the breach of, any contract,
agreement, or other instrument to which EliteJet is a party or is otherwise
bound and no consent, authorization or order of, or filing or registration with,
any court, governmental, or regulatory authority is required in connection with
the execution and delivery of this Agreement and any related agreements or the
performance by EliteJet of its obligations hereunder;

             (g) There is no litigation or proceeding pending or, to the best
knowledge of EliteJet and the Shareholders, threatened, against EliteJet, the
property of EliteJet, or the Shareholder which would have any effect on the
validity or performance of this Agreement;

             (h) EliteJet and the Shareholder are aware that the Return Assured
Shares have not been registered under the Act and may not be transferred or
otherwise disposed of unless they are subsequently registered under the Act or
an exemption from such registration is available. Additionally, the Shareholders
has such knowledge and experience in financial and business matters that such
Shareholder is capable of evaluating the merits and risks of the purchase of the
Return Assured Shares and making an informed investment decision with respect
thereto, has evaluated the merits and risks of the purchase of the Return
Assured Shares, and is able to bear the economic risk of purchasing the Return
Assured Shares;

             (i) The Shareholders is purchasing the Return Assured Shares for
his own account for investment purposes and not with a view to "distribute" the
Return Assured Shares as that term is defined in the Act;

             (j) EliteJet and the Shareholders have been provided with any and
all written information and materials concerning Return Assured and its business
which it has requested and has

                                       8
<PAGE>

had the opportunity to conduct and has conducted its own due diligence in
connection with the purchase set forth herein;

             (k) EliteJet has filed with the appropriate governmental agencies
all tax returns and tax reports required to be filed; all Federal, state and
local income, franchise, sales, use, occupation or other taxes due have been
fully paid or adequately reserved for; and EliteJet is not a party to any action
or proceeding by any governmental authority for assessment or collection of
taxes, nor has any claim for assessments been asserted against EliteJet;

             (l) There are presently no contingent liabilities, factual
circumstances, threatened or pending litigation, contractually assumed
obligations or unasserted possible claims which are known to EliteJet, which
might result in a material adverse change in the future financial condition or
operations of EliteJet other than as previously disclosed to Return Assured or
reflected in EliteJet's financial statements provided to Return Assured;

             (m) No transactions have been entered into either by or on behalf
of EliteJet, other than in the ordinary course of business nor have any acts
been performed (including within the definition of the term performed the
failure to perform any required acts) which would adversely affect the good will
of EliteJet, nor will any such transactions be entered into prior to the
Closing;

             (n) EliteJet does not have any subsidiaries;

             (o) The Shareholders own the EliteJet Shares free and clear of all
liens, claims, charges, preemptive rights, and any other encumbrances and shall
deliver the EliteJet Shares to Return Assured at Closing free and clear of all
liens, claims, charges, preemptive rights, and any other encumbrances; and

             (p) EliteJet shall comply, at EliteJet's expense, with all Federal,
state and local stock transfer tax requirements.

                                    ARTICLE 5
                REPRESENTATIONS AND WARRANTIES OF RETURN ASSURED
                ------------------------------------------------

         Except as provided in the Return Assured Disclosure Schedule attached
hereto, Return Assured hereby represents and warrants to EliteJet and the
Shareholder as follows:

             (a) Return Assured is a corporation duly organized, validly
existing, and in good standing under the laws of the State of Delaware and has
the legal capacity and all necessary corporate authority to carry on its
business, to own its properties and assets, and to enter into and perform this
Agreement and to consummate the transactions contemplated hereby;

             (b) This Agreement has been duly authorized, executed and delivered
by Return Assured and constitutes a legal, valid and binding obligation of
Return Assured, enforceable against Return Assured in accordance with its terms;

             (c) The execution and delivery of this Agreement and the
performance of the obligations imposed hereunder will not conflict with, or
result in a breach by Return Assured of, any

                                       9
<PAGE>

of the terms or provisions of, or constitute a default under the certificate of
incorporation or bylaws of Return Assured, or any material agreement or
instrument to which Return Assured is a party, or by which it or any of its
properties or assets are bound, or result in a violation of any order, decree,
or judgment of any court or governmental agency having jurisdiction over Return
Assured or Return Assured's properties, will not conflict with, constitute a
default under, or result in the breach of, any contract, agreement, or other
instrument to which Return Assured is a party or is otherwise bound and no
consent, authorization or order of, or filing or registration with, any court,
governmental, or regulatory authority is required in connection with the
execution and delivery of this Agreement and any related agreements or the
performance by Return Assured of its obligations hereunder;

             (d) There are presently no contingent liabilities, factual
circumstances, threatended or pending litigation other than that outlined in
schedule 5(d), contractually assumed obligations or unasserted possible claims
which are known to Return Assured, which might result in a Material Adverse
Change, as defined in subsection (n) below, in future financial condition or
operations of Return Assured or other than as previously disclosed to EliteJet
and/or the Shareholder or reflected in Return Assured's financial statements
provided to EliteJet and the Shareholder. There is no litigation or proceeding
pending or, to the best knowledge of Return Assured, threatened, Against Return
Assured, the property of Return Assured which would have any effect on the
validity or performance of this Agreement.

             (e) There is no litigation or proceeding pending or, to the best
knowledge of Return Assured, threatened, against Return Assured which would have
any material effect on the validity or performance of this Agreement;

             (f) Neither Return Assured, nor any person acting on behalf of
Return Assured, has offered, offered to sell, offered for sale or sold the
Return Assured Shares to the Shareholder by means of any form of general public
solicitation or advertising; and

             (g) The authorized capital stock of the Company consists of
50,000,000 shares of Common Stock, no par value, of which 35,834,012 shares of
Common Stock are issued and outstanding, and 1,000,000 shares of preferred
stock, 5,000 of which are outstanding and convertible on a one-for-one basis.
All outstanding shares of the Company's Common Stock were offered and sold in
compliance with applicable state and federal securities laws, have been duly
authorized and validly issued, and are fully paid, nonassessable, and free of
any preemptive rights.

             (h) Return Assured has delivered to EliteJet and the Shareholder
its Annual Report on Form 10-KSB for the year ending August 31, 2001, all
quarterly reports on Form 10-QSB subsequently filed with the Securities and
Exchange Commission, and its registration statement filed on Form SB-2 on
February 13, 2002 and any SEC comments thereto (collectively, the "SEC
Reports"). The information in the SEC Reports is true and correct in all
material respects and does not contain any untrue statement of a material fact
or omit to state a material fact necessary in order to make the statements
therein, in light of the circumstances under which they were made, not
misleading;

             (i) Return Assured has furnished to EliteJet and the Shareholders
true and complete copies of its Certificate of Incorporation and Bylaws, and any
amendments thereto,

                                       10
<PAGE>

certified by its secretary and copies of the resolutions adopted by its Board of
Directors authorizing and approving this Agreement and the transactions
contemplated hereby. Return Assured has made available to EliteJet and the
Shareholder and their representatives all corporate minute books of Return
Assured, and such minute books contain complete and accurate records of the
proceedings of its shareholders and directors;

             (j) Since the date of Return Assured's financial statements which
are included in its Form 10-KSB for the year ended August 31, 2001, there has
not been any Material Adverse Change. For the purposes hereof, "Material Adverse
Change" means any event, circumstance, condition, development or occurrence
causing, resulting in, having or that could reasonably be expected to have, a
material adverse effect on the business, assets or financial condition of Return
Assured;

             (k) Return Assured has not dealt with any broker or finder in
connection with the transactions contemplated hereby. Return Assured has not
incurred, nor shall it incur, directly or indirectly, any liability for any
brokerage or finders' fees, agent commissions or any similar charges in
connection with this Agreement or any transaction contemplated hereby;

             (l) None of the representations or warranties or information
provided and to be provided by Return Assured to EliteJet or the Shareholder in
this Agreement, or any schedules or exhibits hereto, contains or will contain
any untrue statement of a material fact or omits or will omit to state any
material facts necessary in order to make the statements and facts contained
herein or therein not false or misleading. Copies of all documents heretofore or
hereafter delivered or made available to EliteJet pursuant hereto were or will
be complete and accurate records of such documents;

             (m) Return Assured has two subsidiaries; Return Assured, Nevada and
Edutec.

             (n) At the Closing, Return Assured shall have good and marketable
title to all of its assets free and clear of all liens, claims, charges, and any
other encumbrances. At a minimum, at Closing, Return Assured shall have good and
marketable title to those assets listed in Exhibit D hereof and shall have cash
reserves of $1,500,000 for purposes of securing certain financing from The
Boeing Company, and additional cash of $700,000 ($350,000 of which will be
advanced to ElitedJet for immediate use upon completion of the acquisition); and

             (o) A portion of Return Assured's cash is in a self-imposed escrow
account administered by the Return Assured's finance committee pursuant to an
Escrow Agreement which is incorporated by reference to this Agreement. Shown in
Exhibit D are the funds currently on deposit in the escrow account;

             (p) At the Closing, Return Assured shall have no liabilities other
than those liabilities listed in Exhibit E hereof.

                                       11
<PAGE>

                                    ARTICLE 6
                               SPECIAL CONDITIONS
                               ------------------

         The obligations of each party to this Agreement are subject to the
condition precedent that the other party's representations and warranties
contained in this Agreement shall be true, correct and complete on and as of the
date of Closing with the same effect as though such representations and
warranties were made on and as of such date. The Parties agree that all
respective corporate financial and operational information will be made
available in a reasonable manner upon receipt of notice of request therefor.
Each Party to this Agreement will bear its own costs in connection with this
transaction.

                                    ARTICLE 7
                                     NOTICE
                                     ------

         All notices, demands or other communications given hereunder shall be
in writing and shall be deemed to have been duly given when received if sent by
fax or overnight courier, and if mailed shall be deemed to have been given on
the first business day after mailing by United States registered or certified
mail, return receipt requested, postage prepaid, addressed as follows:

         To Return Assured:          1901 Avenue of the Stars
                                     Suite 1710
                                     Los Angeles, CA 90067
                                     Telephone:  (887) 807-4664
                                     Facsimile:  (646) 349-5902

         with a copy to:             Kaplan Gottbetter & Levenson, LLP
                                     630 Third Avenue
                                     New York, NY 10017
                                     U.S.A.
                                     Telephone:  (212) 983-6900
                                     Facsimile:  (212) 983-9210

         To EliteJet:                EliteJet, Inc.
                                     5962 La Place Court
                                     Suite 230
                                     Carlsbad, CA 92008
                                     Telephone:  (760) 438-7245
                                     Facsimile:  (760) 438-7244

         with a copy to:             --------------------------

                                     --------------------------

                                     --------------------------
                                     Telephone:  (___) ________
                                     Facsimile:  (___) ________

         To the Shareholder:         At the address as provided on Exhibit A
                                     attached hereto.

                                       12
<PAGE>

                                    ARTICLE 8
                                  MISCELLANEOUS
                                  -------------

         (a) Each of Return Assured, EliteJet, the Shareholder and Viking agrees
to take such actions as are reasonably necessary to carry out the intentions of
the parties under this Agreement, including but not limited to the prompt
execution and delivery of any documents reasonably necessary to carry out and
perform the terms or intention of this Agreement

         (b) All costs and expenses incurred in connection with this Agreement
and the transaction contemplated hereby shall be paid by the party incurring
such costs or expenses, unless otherwise agreed.

         (c) This Agreement shall be governed by and construed in accordance
with the laws of the State of California, without regard to conflicts of laws of
principles and each party hereby agrees that all performances due and
transactions undertaken pursuant to this Agreement shall be deemed to be due or
have occurred in California, and the exclusive venue and place of jurisdiction
for any litigation arising from or related to this Agreement shall be the state
or federal courts located in the State and County of San Diego.

         (d) The headings used in this Agreement are for convenience only, do
not form a part of this Agreement, and shall not affect in any way the meaning
or interpretation of this Agreement.

         (e) This Agreement may be executed in one or more counterparts which
when taken together shall constitute one agreement.

         (f) This Agreement is intended for the benefit of the parties hereto
and is not for the benefit of, nor may any provisions hereof be enforced by any
other person, firm or entity.

         (g) This Agreement may be amended, modified and supplemented in writing
only by the mutual consent of the parties hereto.

         (h) This Agreement and all of the provisions hereof shall be binding
upon and inure to the benefit of the parties hereto and their respective
successors and permitted assigns, but neither this Agreement nor any of the
rights, interests or obligations hereunder shall be assigned by any of the
parties hereto without the prior written consent of the other parties, and any
attempts to do so without the consent of the other parties shall be void and of
no effect.

         (i) In the event any party breaches the terms of this Agreement, the
non-breaching parties shall be entitled to the recovery of their attorney's fees
and other professional costs and fees incurred in enforcing their rights
hereunder.

         (j) This writing constitutes the entire agreement and understanding
between the parties hereto with respect to the subject matter contained herein.
Neither party is relying on any representation or statement not contained in
this writing. This Agreement supercedes and cancels any prior agreements
relating to the subject matter contained herein.

                                       13
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have executed and delivered this
Agreement as of the date first written above.

RETURN ASSURED INCORPORATED

By:
      -----------------------------------------------
      Name:
      Title:
      Date:     April 26, 2002

ELITEJET, INC.

By:
      -----------------------------------------------
      Scott Walker
      Title:  President
      Date:     April 26, 2002

THE SHAREHOLDER

-----------------------------------------------------
      Scott Walker

                                       14

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