Document:

ex1072.htm

    Exhibit
10.72

    

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted Stock Unit Grant
Notice

    For
Non-U.S. Employees

    

    Chordiant
Software, Inc. (the “Company”),
pursuant to its 2005 Equity Incentive Plan (the “Plan”),
hereby awards to Participant a Restricted Stock Unit Award for the number of shares of
the Company’s Common Stock set forth below (the “Award”).  The
Award is subject to all of the terms and conditions as set forth herein, in the
Plan (including any sub-plan for Participant’s country (the “Sub-Plan”))
and in the Restricted Stock Unit Agreement (including any appendix to the
Restricted Stock Unit Agreement for Participant’s country (the “Appendix”)),
both of which are attached hereto and incorporated herein in their
entirety.  Capitalized terms not otherwise defined herein shall have
the meanings set forth in the Plan.  In the event of any conflict
between the terms set forth herein and the Plan, the terms of the Plan shall
control.

    

    
      	
              Participant:

            	 
      	 
      	 
      
	
              Date
      of Grant:

            	 
      	 
      	 
      
	
              Vesting
      Commencement Date:

            	 
      	 
      	 
      
	
              Number
      of Shares Subject to Award:

            	 
      	 
      	 
      
	 
      	 
      	 
      	 
      
	
              Vesting
      Schedule:

            	
              [

            	 
      	
              ]

            	 
      
	 
      	
              Notwithstanding
      the foregoing, vesting shall terminate upon the Participant’s termination
      of Continuous Service.  In addition, subject to the
      Participant’s Continuous Service through the time that is immediately
      prior to a Change in Control, 100% of the shares of Common Stock subject
      to this Award will become fully vested as of immediately prior to the
      Change in Control.

               

            
	 
      	 
      
	
              Issuance
      Schedule:

            	
              The
      shares of Common Stock subject to the Award will be issued in accordance
      with the issuance schedule set forth in Section 6 of the Restricted Stock
      Unit Agreement

            

    

     

    Additional
Terms/Acknowledgements:  The undersigned Participant
acknowledges receipt of, and understands and agrees to, this Restricted Stock
Unit Grant Notice, the Restricted Stock Unit Agreement (including any Appendix),
the Plan (including any Sub-Plan) and the Plan
prospectus.  Participant further acknowledges that as of the Date of
Grant, this Restricted Stock Unit Grant Notice, the Restricted Stock Unit
Agreement (including any Appendix) and the Plan (including any Sub-Plan) set
forth the entire understanding between Participant and the Company with respect
to the subject matter hereof and supersede in their entirety all prior
undertakings and agreements of the Company and Participant with respect to
the subject matter hereof.

    

    
      	
              Chordiant
      Software, Inc.

            	 
      	
              Participant:

            
	 
      	 
      	 
      	 
      
	
              By:

            	 
      	 
      	 
      
	 
      	
              Signature

            	 
      	
              Signature

            
	 
      	 
      	 
      	 
      
	
              Title:

            	 
      	 
      	
              Date:

            	 
      
	 
      	 
      	 
      	 
      	 
      
	
              Date:

            	 
      	 
      	 
      	 
      

    

    

     

    
      	
              Attachments:

            	
              Restricted
      Stock Unit Agreement (including any Appendix), 2005 Equity Incentive Plan
      (including any Sub-Plan)

            

    

    
      
        
          

          

           

        

         

      

      
         

        
          

        

      

      
         

      

    

    Attachment
I

    

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

     

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

     

    Pursuant
to the Restricted Stock Unit Grant Notice (“Grant
Notice”) and this Restricted Stock Unit Agreement (the “Agreement”),
including any appendix for your country (the “Appendix”),
Chordiant Software, Inc. (the “Company”)
has awarded you a Restricted Stock Unit Award (the “Award”)
under its 2005 Equity Incentive Plan, including any sub-plan for your country
(the “Sub-Plan”)
(collectively, the “Plan”).
Your Award is granted to you effective as of the Date of Grant set forth in the
Grant Notice for this Award.  This Agreement shall be deemed to be
agreed to by the Company and you upon the signing by you of the Grant Notice to
which it is attached.  Defined terms not explicitly defined in this
Agreement shall have the same meanings given to them in the Plan.  In
the event of any conflict between the terms in this Agreement and the Plan, the
terms of the Plan shall control.  The details of your Award, in
addition to those set forth in the Grant Notice and the Plan, are as
follows.

     

    1. Grant of
the Award.    This Award represents the right to be
issued on a future date the number of shares of Common Stock as indicated in the
Grant Notice.  As of the Date of Grant set forth in the Grant Notice,
the Company will credit to a bookkeeping account maintained by the Company for
your benefit (the “Account”)
the number of shares of Common Stock subject to the Award.  Except as
otherwise provided herein, you will not be required to make any payment to the
Company with respect to your receipt of the Award, the vesting of the shares of
Common Stock or the delivery of the underlying shares of Common
Stock.

     

    2. Vesting.  Subject to the
limitations contained herein, your Award will vest, if at all, in accordance
with the vesting schedule provided in the Grant Notice, provided that vesting
will cease upon the termination of your Continuous Service, as further described
in Section 9(l) below.   Upon such termination of your Continuous
Service, the shares credited to the Account that were not vested on the date of
such termination will be forfeited at no cost to the Company and you will have
no further right, title or interest in or to such underlying shares of Common
Stock.

     

    3. Number of
Shares.

     

    (a) The
number of shares of Common Stock subject to your Award may be adjusted from time
to time for Capitalization Adjustments, as provided in the Plan.

     

    (b) Any
shares of Common Stock, cash or other property that becomes subject to the Award
pursuant to this Section 3, if any, shall be subject, in a manner determined by
the Board, to the same forfeiture restrictions, restrictions on transferability,
and time and manner of delivery as applicable to the other shares of Common
Stock covered by your Award.

     

    (c) Notwithstanding
the provisions of this Section 3, no fractional shares or rights for fractional
shares of Common Stock shall be created pursuant to this Section
3.  The Board shall, in its discretion, determine an equivalent
benefit for any fractional shares or fractional shares of Common Stock that
might be created by the adjustments referred to in this Section 3.

     

    4. Securities
Law Compliance.  You may not be
issued any shares of Common Stock under your Award unless either (a) such shares
are registered under the Securities Act; or (b) the Company has determined that
such issuance would be exempt from the registration requirements of the
Securities Act. Your Award also must comply with other applicable laws and
regulations governing the Award, and you will not receive any shares of Common
Stock if the Company determines that such receipt would not be in material
compliance with such laws and regulations.

     

    5. Limitations
on Transfer.  Your Award is not
transferable, except by will or by the laws of descent and
distribution.  In addition to any other limitation on transfer created
by applicable securities laws, you agree not to assign, hypothecate, donate,
encumber or otherwise dispose of any interest in any of the shares of Common
Stock subject to the Award until such shares are issued to you in accordance
with Section 6 of this Agreement.  After the shares of Common Stock
have been issued to you, you are free to assign, hypothecate, donate, encumber
or otherwise dispose of any interest in such shares provided that any such
actions are in compliance with the provisions herein and applicable securities
laws.  Notwithstanding the foregoing, by delivering written notice to
the Company, in a form satisfactory to the Company, you may instruct the Company
to distribute shares of Common Stock to a spouse or former spouse pursuant to a
domestic relations order (or equivalent order under local law).

     

    6. Date
of Issuance.

     

    (a) The
Company will deliver to you a number of shares of Common Stock equal to the
number of vested shares subject to your Award, including any additional shares
of Common Stock received pursuant to Section 3 above that relate to those vested
shares on the applicable vesting date(s).  However, if a scheduled
delivery date falls on a date that is not a business day, such delivery date
shall instead fall on the next following business day.

     

    (b) Notwithstanding
the foregoing, in the event that (i) you are subject to the Company’s policy (as
in effect from time to time) permitting officers and directors to sell shares
only during certain “window” periods or you are otherwise prohibited from
selling shares of Common Stock in the public market under applicable law and any
shares of Common Stock covered by your Award are scheduled to be delivered on a
day (the “Original
Distribution Date”) that does not occur during an open “window period”
applicable to you, as determined by the Company in accordance with such policy,
or does not occur on a date when you are otherwise permitted under applicable
law to sell shares of Common Stock on the open market, and (ii) the Company
elects not to satisfy its withholding obligations with regard to Tax-Related
Items (as defined in Section 10 below) by withholding shares of Common Stock
from your distribution under this Award and you do not otherwise make
arrangements for the payment in cash of the Tax-Related Items, then such shares
shall not be delivered on such Original Distribution Date and shall instead be
delivered on the first business day of the next occurring open “window period”
applicable to you pursuant to such policy (regardless of whether you are still
providing Continuous Service at such time) or the next business day when you are
not prohibited from selling shares of Common Stock in the open market, but in no
event later than the fifteenth (15th) day of the third calendar month of the
calendar year following the calendar year in which the Original Distribution
Date occurs.  The form of such delivery (e.g., a stock certificate or
electronic entry evidencing such shares) shall be determined by the
Company.  In all cases, the delivery of shares of Common Stock under
this Award is intended to comply with Treasury Regulation 1.409A-1(b)(4) and
shall be construed and administered in such a manner.

     

    7. Dividends.  You shall receive no
benefit or adjustment to your Award with respect to any cash dividend, stock
dividend or other distribution that does not result from a Capitalization
Adjustment; provided,
however, that this sentence shall not apply with respect to any shares of
Common Stock that are delivered to you in connection with your Award after such
shares have been delivered to you.

     

    8. Restrictive
Legends.  The shares of Common Stock issued under your Award
shall be endorsed with appropriate legends determined by the
Company.

     

    9. Nature of
Grant.  In accepting the Award, you
acknowledge that:

     

    (a) the
Plan is established voluntarily by the Company, it is discretionary in nature
and it may be modified, amended, suspended or terminated by the Company at any
time;

     

    (b) the
grant of the Award is voluntary and occasional and does not create any
contractual or other right to receive future grants of restricted stock units,
or benefits in lieu of restricted stock units, even if restricted stock units
have been granted repeatedly in the past;

     

    (c) all
decisions with respect to future restricted stock unit grants or other awards,
if any, will be at the sole discretion of the Company;

     

    (d) your
participation in the Plan shall not create a right to further employment with
your employer (the “Employer”)
and shall not interfere with the ability of the Employer to terminate your
employment or service relationship at any time;

     

    (e) you
are voluntarily participating in the Plan;

     

    (f) the
Award and the shares of Common Stock subject to the Award are an extraordinary
item that does not constitute compensation of any kind for services of any kind
rendered to the Company or the Employer, and
which is outside the scope of your employment or service contract, if
any;

     

    (g) the
Award and the shares of Common Stock subject to the Award are not intended to
replace any pension rights or compensation;

     

    (h) the
Award and the shares of Common Stock subject to the Award are not part of normal
or expected compensation or salary for any purposes, including, but not limited
to, calculating any severance, resignation, termination, redundancy, dismissal,
end of service payments, bonuses, long-service awards, pension or retirement or
welfare benefits or similar payments and in no event should be considered as
compensation for, or relating in any way to, past services for the Company, the
Employer or any Affiliate;

     

    (i) the
Award and your participation in the Plan will not be interpreted to form an
employment or service contract or relationship with the Company or any
Affiliate;

     

    (j) the
future value of the underlying shares of Common Stock is unknown and cannot be
predicted with certainty;

     

    (k) in
consideration of the grant of the Award, no claim or entitlement to compensation
or damages shall arise from forfeiture of the Award resulting from termination
of your Continuous Service (for any reason whatsoever and whether or not in
breach of local labor laws) and you irrevocably release the Company and the Employer from
any such claim that may arise; if, notwithstanding the foregoing, any such claim
is found by a court of competent jurisdiction to have arisen, you shall be
deemed irrevocably to have waived your entitlement to pursue such
claim;

     

    (l) in
the event of termination of your Continuous Service (whether or not in breach of
local labor laws), your right to receive or vest in the Award under the Plan, if
any, will terminate effective as of the date that you are no longer actively
employed and will not be extended by any notice period mandated under local law
(e.g., active
employment would not include a period of “garden leave” or similar period
pursuant to local law); the Board shall have the exclusive discretion to
determine when you are no longer actively employed for purposes of your
Award;

     

    (m) the
Award and the benefits under the Plan, if any, will not automatically transfer
to another company in the case of a merger, take-over or transfer of liability;
and

     

    (n) the
Company has the right to reorganize, sell, spin out or otherwise restructure one
or more of its businesses or Affiliates at any time or from time to time, as it
deems appropriate (a “reorganization”),
and such reorganization could result in the termination of your Continuous
Service, or the termination of Affiliate status of the Employer and the loss of
benefits available to you under the Award, including but not limited to, the
termination of the right to continue vesting in the Award.

     

    10. No
Advice Regarding Grant.  The Company is not providing any tax,
legal or financial advice, nor is the Company making any recommendations
regarding your participation in the Plan or your acquisition or sale of the
underlying shares of Common Stock.  You are hereby advised to consult
with your own personal tax, legal and financial advisors regarding participation
in the Plan before taking any action related to the Plan.

     

    11. Withholding
Obligations.

     

    (a) Regardless
of any action the Company or the Employer takes
with respect to any or all income tax, social insurance, payroll tax, payment on
account or other tax-related items related to your participation in the Plan and
legally applicable to you (“Tax-Related
Items”), you acknowledge that the ultimate liability for all Tax-Related
Items is and remains your responsibility and may exceed the amount actually
withheld by the Company or the Employer.  You acknowledge that the
Company and/or the Employer (i) make no representations or undertakings
regarding the treatment of any Tax-Related Items in connection with any aspect
of the Award, including, but not limited to, the grant or vesting of the Award,
the issuance of shares of Common Stock, the subsequent sale of shares of Common
Stock acquired pursuant to such issuance and the receipt of any dividends; and
(ii) do not commit to and are under no obligation to structure the terms of
the grant or any aspect of the Award to reduce or eliminate your liability for
Tax-Related Items or achieve any particular tax result.  Further, if
you have become subject to tax in more than one jurisdiction between the Date of
Grant set forth in the Grant Notice and the date of any relevant taxable or tax
withholding event, as applicable, you acknowledge that the Company and/or the Employer (or
your former employer, as applicable) may be required to withhold or account for
Tax-Related Items in more than one jurisdiction.

     

    (b) Prior
to any relevant taxable or tax withholding event, as applicable, you will pay or
make adequate arrangements satisfactory to the Company and/or the Employer to
satisfy all Tax-Related Items.  In this regard, you authorize the
Company and/or the Employer, or their respective agents, at their discretion, to
satisfy the obligations with regard to all Tax-Related Items by one or a
combination of the following:

     

    
      	
              (i)  

            	
              withholding
      from your wages or other cash compensation paid to you by the Company
      and/or the Employer; or

            

    

     

    
      	
              (ii)  

            	
              causing
      you to tender a cash payment to the Company in the amount of the
      Tax-Related Items; or

            

    

     

    
      	
              (iii)  

            	
              withholding
      from proceeds of the sale of shares of Common Stock issued to you upon
      vesting of the Award pursuant to you entering into a “same day sale”
      commitment with a broker-dealer that is a member of the Financial Industry
      Regulatory Authority (a “FINRA
      Dealer”) whereby you irrevocably elect to sell a portion of the
      shares of Common Stock subject to the vested portion of the Award to
      satisfy the Tax-Related Items and whereby the FINRA Dealer irrevocably
      commits to forward the proceeds necessary to satisfy the Tax-Related Items
      directly to the Company and/or the Employer;
or

            

    

     

    
      	
              (iv)  

            	
              withholding
      shares of Common Stock from the shares of Common Stock otherwise issuable
      to you in connection with the Award with a Fair Market Value (measured as
      of the date shares of Common Stock are issued to pursuant to Section 6)
      equal to the amount of the Tax-Related
Items.

            

    

     

    To
avoid negative accounting treatment, the Company may withhold or account for
Tax-Related Items by considering applicable minimum statutory withholding
amounts or other applicable withholding rates.  If the obligation for
Tax-Related Items is satisfied by withholding shares of Common Stock, for tax
purposes, you are deemed to have been issued the full number of shares of Common
Stock subject to the vested portion of the Award, notwithstanding that a number
of the shares of Common Stock are held back solely for the purpose of paying the
Tax-Related Items due as a result of any aspect of your participation in the
Plan.

     

    (c) Unless
the withholding obligations of the Company and/or the Employer with regard to
all Tax-Related Items are satisfied, the Company shall have no obligation to
deliver any shares of Common Stock to you.  Finally, you agree to
indemnify and hold the Company and/or the Employer harmless from any failure by
the Company and/or the Employer to withhold the proper amount.

     

    12. Data
Privacy.  You hereby explicitly and unambiguously consent to
the collection, use and transfer, in electronic or other form, of your personal
data as described in the Grant Notice, this Restricted Stock Unit Award
Agreement and any other Award materials by and among, as applicable, the
Employer, the Company and any Affiliate for the exclusive purpose of
implementing, administering and managing your participation in the
Plan.

     

    You
understand that the Company and the Employer may hold certain personal
information about you, including, but not limited to, your name, home address
and telephone number, date of birth, social insurance number or other
identification number, salary, nationality, job title, any shares of Common
Stock or directorships held in the Company, details of all Awards or any other
entitlement to shares of Common Stock awarded, canceled, exercised, vested,
unvested or outstanding in your favor, for the exclusive purpose of
implementing, administering and managing the Plan (“Data”).

    

    You
understand that Data will be transferred to E*TRADE, or such other stock plan
service provider as may be selected by the Company in the future, which is
assisting the Company with the implementation, administration and management of
the Plan.  You understand that the recipients of Data may be located
in the United States or elsewhere, and that the recipients’ country (e.g., the
United States) may have different data privacy laws and protections than your
country.  You understand that you may request a list with the names
and addresses of any potential recipients of Data by contacting your local human
resources representative.  You authorize the Company, E*TRADE and any
other possible recipients which may assist the Company (presently or in the
future) with implementing, administering and managing the Plan to receive,
possess, use, retain and transfer Data, in electronic or other form, for the
sole purpose of implementing, administering and managing your participation in
the Plan.  You understand that Data will be held only as long as is
necessary to implement, administer and manage your participation in the
Plan.  You understand that you may, at any time, view Data, request
additional information about the storage and processing of Data, require any
necessary amendments to Data or refuse or withdraw the consents herein, in any
case without cost, by contacting in writing your local human resources
representative.  You understand, however, that refusing or withdrawing
your consent may affect your ability to participate in the Plan.  For
more information on the consequences of your refusal to consent or withdrawal of
consent, you understand that you may contact your local human resources
representative.

     

    13. Unsecured
Obligation.  Your Award is unfunded, and as a holder of a
vested Award, you shall be considered an unsecured creditor of the Company with
respect to the Company’s obligation, if any, to issue shares of Common Stock
pursuant to this Agreement.  You shall not have voting or any other
rights as a stockholder of the Company with respect to the shares of Common
Stock to be issued pursuant to this Restricted Stock Unit Award Agreement until
such shares are issued to you pursuant to Section 6 of this
Agreement.   Upon such issuance, you will obtain full voting and
other rights as a stockholder of the Company.  Nothing contained in
this Agreement, and no action taken pursuant to its provisions, shall create or
be construed to create a trust of any kind or a fiduciary relationship between
you and the Company or any other person.

     

    14. Other
Documents.  You hereby
acknowledge receipt or the right to receive a document providing the information
required by Rule 428(b)(1) promulgated under the Securities Act, which includes
the Plan prospectus.  In addition, you acknowledge receipt of the
Company’s policy permitting certain individuals to sell shares only during
certain “window” periods and the Company’s insider trading policy, in effect
from time to time.

     

    15. Notices.  Any notices
provided for in connection with your Award or the Plan shall be given in writing
and shall be deemed effectively given upon receipt or, in the case of notices
delivered by the Company to you, five (5) days after deposit in the United
States mail, postage prepaid, addressed to you at the last address you provided
to the Company.

     

    16. Electronic
Delivery and Participation.  The Company may, in its sole
discretion, decide to deliver any documents related to participation in the Plan
and this Award by electronic means or to request your consent to participate in
the Plan by electronic means.  You hereby consent to receive such
documents by electronic delivery and agree to participate in the Plan through an
on-line or electronic system established and maintained by the Company or a
third party designated by the Company.

     

    17. Language.  If
you have received this Agreement or any other document related to the Plan
translated into a language other than English and if the meaning of the
translated version is different than the English version, the English version
will control.

     

    18. Miscellaneous.

     

    (a) The
rights and obligations of the Company under your Award shall be transferable to
any one or more persons or entities, and all covenants and agreements hereunder
shall inure to the benefit of, and be enforceable by the Company’s successors
and assigns. Your rights and obligations under your Award may only be assigned
with the prior written consent of the Company.

     

    (b) The
Company reserves the right to impose other requirements on your participation in
the Plan, on the Award and on any shares of Common Stock acquired under the
Plan, to the extent the Company determines it is necessary or advisable in order
to comply with local law or facilitate the administration of the Plan, and to
require you to sign any additional agreements or undertakings that may be
necessary to accomplish the foregoing.

     

    (c) You
acknowledge and agree that you have reviewed your Award in its entirety, have
had an opportunity to obtain the advice of counsel prior to executing and
accepting your Award, and fully understand all provisions of your
Award.

     

    (d) This
Agreement shall be subject to all applicable laws, rules, and regulations, and
to such approvals by any governmental agencies or national securities exchanges
as may be required.

     

    (e) All
obligations of the Company under the Plan and this Agreement shall be binding on
any successor to the Company, whether the existence of such successor is the
result of a direct or indirect purchase, merger, consolidation, or otherwise, of
all or substantially all of the business and/or assets of the
Company.

     

    19. Governing
Plan Document.  Your Award is
subject to all the provisions of the Plan, the provisions of which are hereby
made a part of your Award, and is further subject to all interpretations,
amendments, rules and regulations which may from time to time be promulgated and
adopted pursuant to the Plan.  Except as expressly provided herein, in
the event of any conflict between the provisions of your Award and those of the
Plan, the provisions of the Plan shall control.

     

    20. Severability.  If
all or any part of this Agreement or the Plan is declared by any court or
governmental authority to be unlawful or invalid, such unlawfulness or
invalidity shall not invalidate any portion of this Agreement or the
Plan.  Any Section of this Agreement (or part of such a Section) so
declared to be unlawful or invalid shall, if possible, be construed in a manner
which will give effect to the terms of such Section or part of a Section to the
fullest extent possible while remaining lawful and valid.

     

    21. Effect on
Other Employee Benefit Plans.  The value of the Award subject
to this Agreement shall not be included as compensation, earnings, salaries, or
other similar terms used when calculating your benefits under any employee
benefit plan sponsored by the Company or any Affiliate, except as such plan
otherwise expressly provides. The Company expressly reserves its rights to
amend, modify, or terminate any of the Company’s or any Affiliate’s employee
benefit plans.

     

    22. Choice
of Law and Venue.  The
interpretation, performance and enforcement of this Agreement will be governed
by the law of the state of Delaware without regard to such state’s conflict of
laws rules.  For purposes of litigating any dispute that arises
directly or indirectly from the relationship of the parties evidenced by this
Award or this Agreement, the parties hereby submit to and consent to the
exclusive jurisdiction of the State of California and agree that such litigation
shall be conducted only in the courts of Santa Clara County, California, or the
federal courts for the United States for the Northern District of California,
and no other courts, where this grant is made and/or to be
performed.

     

    23. Amendment.  This
Agreement may not be modified, amended or terminated except by an instrument in
writing, signed by you and by a duly authorized representative of the Company.
Notwithstanding the foregoing, this Agreement may be amended solely by the Board
by a writing which specifically states that it is amending this Agreement, so
long as a copy of such amendment is delivered to you, and provided that no such
amendment adversely affecting your rights hereunder may be made without your
written consent. Without limiting the foregoing, the Board reserves the right to
change, by written notice to you, the provisions of this Agreement in any way it
may deem necessary or advisable to carry out the purpose of the grant as a
result of any change in applicable laws or regulations or any future law,
regulation, ruling, or judicial decision, provided that any such change shall be
applicable only to rights relating to that portion of the Award which is then
subject to restrictions as provided herein.

     

    24. Compliance
with Section 409A of the Code.  This Award is
intended to comply with the “short-term deferral” rule set forth in Treasury
Regulation Section 1.409A-1(b)(4).  Notwithstanding the foregoing, if
it is determined that the Award fails to satisfy the requirements of the
short-term deferral rule and is otherwise deferred compensation subject to
Section 409A, and if you are a “Specified Employee” (within the meaning set
forth Section 409A(a)(2)(B)(i) of the Code) as of the date of your separation
from service (within the meaning of Treasury Regulation Section 1.409A-1(h)),
then the issuance of any shares that would otherwise be made upon the date of
the separation from service or within the first six (6) months thereafter will
not be made on the originally scheduled date(s) and will instead be issued in a
lump sum on the date that is six (6) months and one day after the date of the
separation from service, with the balance of the shares issued thereafter in
accordance with the original vesting and issuance schedule set forth above, but
if and only if such delay in the issuance of the shares is necessary to avoid
the imposition of taxation on you in respect of the shares under Section 409A of
the Code.  Each installment of shares that vests is intended to
constitute a “separate payment” for purposes of Treasury Regulation Section
1.409A-2(b)(2).

     

    25. Appendix.
Notwithstanding any provisions in this Agreement, the Award shall be subject to
any special terms and conditions set forth in any Appendix to this Agreement for
your country.  Moreover, if you relocate to one of the countries
included in the Appendix, the special terms and conditions for such country will
apply to you, to the extent the Company determines that the application of such
terms and conditions is necessary or advisable in order to comply with local law
or facilitate the administration of the Plan.  The Appendix
constitutes part of this Agreement.

     

    
      
        
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    Appendix

    

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Terms
and Conditions

     

    This
Appendix includes special terms and conditions applicable to Participants in the
countries covered by the Appendix.  These terms and conditions are in
addition to or, if so indicated, in place of, the terms and conditions set forth
in the Agreement.  Defined terms not explicitly defined in this
Appendix but defined in the Plan or the Agreement shall have the same
definitions given to them in the Plan or the Agreement, as the case may
be.

     

    Notifications

     

    This
Appendix also includes notifications relating to exchange control and other
issues of which the Participant should be aware with respect to his or her
participation in the Plan.  The information is based on the exchange
control, securities and other laws in effect in the countries to which this
Appendix refers as of January 2009.  Such laws are often complex and
change frequently.  As a result, the Company strongly recommends that
the Participant not rely on the notifications herein as the only source of
information relating to the consequences of participation in the Plan because
the information may be out of date at the time the Award vests and shares of
Common Stock are issued to the Participant or the shares of Common Stock issued
upon vesting of the Award are sold.

    

    In
addition, the notifications are general in nature and may not apply to the
particular situation of the Participant.  The Company is not in a
position to assure the Participant of any particular
result.  Accordingly, each Participant is advised to seek appropriate
professional advice as to how the relevant laws in his or her country may apply
to his or her situation.  Finally, if the Participant is a citizen or
resident of a country other than the one in which he or she is currently
working, the information contained herein may not be applicable to the
Participant.

    

    
      
        
                                   .

        

         

      

      
         

        
          

        

      

      
         

      

    

    Appendix
for Canada

     

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Terms
and Conditions

     

    Settlement
of Award.  Notwithstanding
any discretion or anything to the contrary in the Plan, the Award does not
provide any right for you to receive a cash payment and the Award will be
settled in shares of Common Stock only.

    

    The
following provisions will apply to Participants who are residents of
Quebec:

    

    Language
Consent. The
parties acknowledge that it is their express wish that the Agreement, including
this Appendix, as well as all documents, notices, and legal proceedings entered
into, given or instituted pursuant hereto or relating directly or indirectly
hereto, be drawn up in English.

    

    Consentement
relatif à la langue utilisée.  Les parties reconnaissent
avoir souhaité expressément que la convention ainsi que cette Annexe, ainsi que
tous les documents, les notices et la documentation juridique fournis ou mis en
œuvre ou institués directement ou indirectement, relativement aux présentes,
soient rédigés en anglais.

     

    Data
Privacy.  This provision
supplements Section 12 of the Agreement:

    

    You
hereby authorize the Company and the Company’s representatives to discuss with
and obtain all relevant information from all personnel, professional or not,
involved in the administration and operation of the Plan.  You further
authorize the Company, any of its Affiliates and E*TRADE (or any other stock
plan service provider as may be selected by the Company to assist with the Plan)
to disclose and discuss the Plan with their respective advisors.  You
further authorize the Company and any of its Affiliates to record such
information and to keep such information in your employee file.

    
      
        
                                                               .

        

         

      

      
         

        
          

        

      

      
         

      

    

    Appendix
for Germany

     

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Notifications

    

    Exchange
Control Notification.  Cross-border payments in excess of
€12,500 must be reported monthly to the German Federal Bank.  If you
use a German bank to transfer a cross-border payment in excess of €12,500 in
connection with the sale of shares of Common Stock acquired under the Plan, the
bank will make the report for you.  You must also report to the German
Federal Bank any receivables or payables or debts in foreign currency exceeding
an amount of €5,000,000 in any month.

    
      
        
                                                               .

        

         

      

      
         

        
          

        

      

      
         

      

    

    Appendix
for the Netherlands

     

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Notifications

     

    Securities
Law Notification. You should be aware of
Dutch insider trading rules which may impact the sale of shares of Common Stock
acquired under the Plan.  In particular, you may be prohibited from
effecting certain transactions if you have insider information regarding the
Company.

     

    In
accepting the Award and participating in the Plan, you acknowledge having read
and understood this Securities Law Notification and further acknowledge that it
is your responsibility to comply with the following Dutch insider trading
rules:

     

    Under
Article 46 of the Act on the Supervision of the Securities Trade 1995, anyone
who has “inside information” related to the Company is prohibited from
effectuating a transaction in securities in or from the
Netherlands.  “Inside information” is knowledge of a detail concerning
the issuer to which the securities relate that is not public and which, if
published, would reasonably be expected to affect the stock price, regardless of
the development of the price.

     

    Given
the broad scope of the definition of inside information, certain employees of
the Company working at an Affiliate in the Netherlands (including you) may have
inside information and, thus, would be prohibited from effectuating a
transaction in securities in the Netherlands at a time when they have such
inside information.

     

    
      
        
                                                                   .

        

         

      

      
         

        
          

        

      

      
         

      

    

    Appendix
for Poland

     

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Notifications

     

    Exchange
Control Notification. If you transfer funds in excess of €15,000
into or out of Poland in connection with the sale of shares of Common Stock
acquired under the Plan, the funds must be transferred via a bank
account.  You are required to retain the documents connected with a
foreign exchange transaction for a period of five (5) years, as measured from
the end of the year in which such transaction occurred.  If you hold
shares of Common Stock acquired under the Plan and/or keep a bank account
abroad, you will have reporting duties to the National Bank of Poland. Please consult with your personal
legal advisor to determine what you must do to fulfill any applicable reporting
duties.

    

     

    
      
        
                                                                .

        

         

      

      
         

        
          

        

      

      
         

      

    

    Appendix
for Russia

     

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Notifications

     

    Exchange
Control Notification.  You must repatriate to Russia the
proceeds from the sale of shares of Common Stock and any cash dividends received
in relation to the shares within a reasonably short time of
receipt.  The sale proceeds and any cash dividends received must be
initially credited to you through a foreign currency account opened in your name
at an authorized bank in Russia.  After the funds are initially
received in Russia, they may be further remitted to foreign banks subject to the
following limitations: (i) the foreign account may be opened only for
individuals; (ii) the foreign account may not be used for business activities;
and (iii) you must give notice to the Russian tax authorities about the opening
or closing of each foreign account within one month of the account opening or
closing, as applicable.

    

    Securities
Law Notification. The Agreement, the Plan and all other materials
you may receive regarding your Award and participation in the Plan do not
constitute advertising or an offering of securities in Russia.  The
issuance of shares of Common Stock under the Plan has not and will not be
registered in Russia and, therefore, the shares of Common Stock described in any
Plan documents may not be offered or placed in public circulation in
Russia.

    

    In
no event will shares of Common Stock be delivered to you in Russia; all shares
of Common Stock acquired under the Plan will be maintained on your behalf in the
United States.

    

    You
are not permitted to sell shares of Common Stock directly to a Russian legal
entity or resident.

    

     

    
      
        
                                                               .

        

         

      

      
         

        
          

        

      

      
         

      

    

    Appendix
for Spain

     

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Terms
and Conditions

     

    Nature
of Grant.  This provision supplements Section 9 of the
Agreement:

    

    In
accepting the Award, you consent to participate in the Plan and acknowledge
having received and read a copy of the Plan.

    

    Further,
you understand that the Company has unilaterally, gratuitously and
discretionally decided to grant restricted stock units under the Plan to
individuals who may be employees of the Company or one of its Affiliates
throughout the world.  The decision is a limited decision that is
entered into upon the express assumption and condition that any grant will not
bind the Company or any of its Affiliates.  Consequently, you
understand that the Award is granted on the assumption and condition that such
Award and any shares of Common Stock acquired upon vesting of the Award shall
not become a part of any employment contract (either with the Company or any of
its Affiliates) and shall not be considered a mandatory benefit, salary for any
purposes (including severance compensation) or any other right
whatsoever.  In addition, you understand that the Award would not
granted but for the assumptions and conditions referred to above; thus, you
acknowledge and freely accept that should any or all of the assumptions be
mistaken or should any of the conditions not be met for any reason, then any
grant of the Award shall be null and void.

    

     Notifications

    

    Exchange
Control Notification. You must declare the
acquisition of shares of stock in a foreign company (including shares of Common
Stock acquired upon vesting of the Award) to the Direccion General de Política
Comercial y de Inversiones Extranjeras (the “DGPCIE”) of the Ministerio de Economia for
statistical purposes.  You must also declare ownership of any shares
of stock in a foreign company (including shares of Common Stock acquired upon
vesting of the Award) with the Directorate of Foreign Transactions each January
while the shares of stock are owned.  In addition, if you wish to
import the ownership title of shares of stock in a foreign company (including
shares of Common Stock acquired upon vesting of the Award) (i.e., stock certificates)
into Spain, you must declare the importation of such securities to the
DGPCIE.

     

    When
receiving foreign currency payments derived from the ownership of shares of
stock (including shares of Common Stock acquired upon vesting of the Award)
(e.g., cash dividends
or sale proceeds), you must inform the financial institution receiving the
payment of the basis upon which such payment is made.  You will need
to provide the institution with the following information: (i) your name,
address, and fiscal identification number; (ii) the name and corporate domicile
of the Company; (iii) the amount of the payment; (iv) the currency used; (v) the
country of origin; (vi) the reasons for the payment; and (vii) any further
information that may be required.

    
      
        
                                                                .

        

         

      

      
         

        
          

        

      

      
         

      

    

    Appendix
for the United Kingdom

     

    Chordiant
Software, Inc.

    2005
Equity Incentive Plan

    

    Restricted
Stock Unit Agreement

    For
Non-U.S. Employees

    

    

    Terms
and Conditions

    

    Withholding
Obligations.  This section supplements Section 10 of the
Agreement:

    

    If
payment or withholding of the Tax-Related Items is not made within ninety (90)
days of the event giving rise to the Tax-Related Items or such other period
specified in Section 222(1)(c) of the U.K. Income Tax (Earnings and Pensions)
Act 2003 (the “Due
Date”), the amount of any uncollected Tax-Related Items shall constitute
a loan owed by you to the Employer, effective as of the Due Date.  You
agree that the loan will bear interest at the then-current official rate of Her
Majesty’s Revenue & Customs (“HMRC”),
it shall be immediately due and repayable, and the Company or the Employer may
recover it at any time thereafter by any of the means referred to in Section 10
of the Agreement.  Notwithstanding the foregoing, if you are a
director or executive officer of the Company (within the meaning of Section
13(k) of the U.S. Securities and Exchange Act of 1934, as amended), you shall
not be eligible for a loan from the Company to cover the Tax-Related
Items.  In the event that you are a director or executive officer and
Tax-Related Items are not collected from or paid by you by the Due Date, the
amount of any uncollected Tax-Related Items will constitute a benefit to you on
which additional income tax and national insurance contributions (“NICs”)
will be payable.  You will be responsible for reporting any income tax
and NICs due on this additional benefit directly to HMRC under the
self-assessment regime.

    

    Section 431
Joint Election.  As a condition of
participation in the Plan and the acquisition of shares of Common Stock or other
securities pursuant to or in connection with the Award, you agree to enter into
a joint election within Section 431 of the U.K. Income Tax (Earnings and
Pensions) Act 2003 (the “Section 431
Joint Election”).

    

    The
effect of the Section 431 Joint Election is that the shares of Common Stock
issued at vesting will not be treated as “restricted securities” for U.K. tax
purposes, notwithstanding the Holding Period applicable to such shares of Common
Stock.

    

    If
you do not enter into the Section 431 Joint Election at the time you accept this
Agreement, you will not be entitled to vest in the Award unless and until you
enter into the Section 431 Joint Election and no shares of Common Stock will be
issued under the Plan, without any liability to the Company and/or the
Employer.  If you do not enter into the Section 431 Joint Election
prior to or concurrent with the acquisition of any other securities in
connection with the Award, you will not be entitled to acquire such securities
unless and until you enter into the Section 431 Joint Election, without any
liability to the Company and/or the Employer.

    
      
        
                                                            .Exhibit 4.15

 

ASSIGNMENT AND ACCEPTANCE

 

Reference is made to the Credit Agreement, dated as
of November , 2006, among SALLY HOLDINGS LLC, a Delaware limited liability
company, (the “Parent Borrower”), BEAUTY SYSTEMS GROUP LLC, a Delaware
limited liability company, and SALLY BEAUTY SUPPLY LLC, a Delaware limited
liability company, (together with BEAUTY SYSTEMS GROUP LLC and their respective
successors and assigns the “Subsidiary Borrowers”), the Canadian
Borrowers (as defined in the Credit Agreement) (the Canadian Borrowers together
with the Parent Borrower and Subsidiary Borrowers, the “Borrowers”), the
several banks and other financial institutions from time to time parties
thereto (the “Lenders”), MERRILL LYNCH CAPITAL, a division of’ Merrill Lynch Business
Financial Services Inc., as administrative agent (the “Administrative Agent”)
and collateral agent for the Lenders. MERRILL LYNCH CAPITAL CANADA INC., as
Canadian agent and Canadian collateral agent for the Lenders. Unless otherwise
defined herein, terms defined in the Credit Agreement and used herein shall
have the meanings given to them in the Credit Agreement.

 

MERRILL LYNCH CAPITAL CANADA INC. (the “Assignor”) and GE CANADA
FINANCE HOLDING COMPANY (the “Assignee”) agree as follows:

 

1.                                             The Assignor hereby
irrevocably sells and assigns to the Assignee without recourse to the Assignor,
and the Assignee hereby irrevocably purchases and assumes from the Assignor
without recourse to the Assignor, as of the Transfer Effective Date (as defined
below), an interest (the “Assigned Interest”) as set forth in Schedule 1
in and to the Assignor’s rights and obligations under the Credit Agreement and
the other Loan Documents with respect to those credit facilities provided for
in the Credit Agreement as are set forth on Schedule l (individually, an “Assigned
Facility” collectively, the “Assigned Facilities”), in a principal
amount for each Assigned Facility as set forth on Schedule I.

 

2.                                             The Assignor (a) makes
no representation or warranty and assumes no responsibility with respect to any
statements, warranties or representations made in or in connection with the
Credit Agreement, any other Loan Document or any other instrument or document
furnished pursuant thereto or the execution, legality, validity, enforceability,
genuineness, sufficiency or value of the Credit Agreement, any other Loan
Document or any other instrument or document furnished pursuant thereto, other
than that it is the legal and beneficial owner of the Assigned Interest and
that it has not created any adverse claim upon the interest being assigned by
it hereunder and that such interest is free and clear of any such adverse
claim; (b) makes no representation or warranty and assumes no
responsibility with respect to the financial condition of the Borrowers, any of
its Subsidiaries or any other obligor or the performance or observance by the
Borrowers, any of their Subsidiaries or any other obligor of any of their
respective obligations under the Credit Agreement, any other Loan Document or
any other instrument or document furnished pursuant hereto or thereto; and (c) attaches
the Note(s) if any held by it evidencing the Assigned Facilities.

 

3.                                       The Assignee (a) represents
and warrants that it is legally authorized to enter into this Assignment and
Acceptance; (b) confirms that it has received a copy of the Credit
Agreement, together with copies of the financial statements referred to in 

 

 

subsection
5.1 thereof and such other documents and information as it has deemed
appropriate to make its own credit analysis and decision to enter into this
Assignment and Acceptance; (c) agrees that it will, independently and
without reliance upon the Assignor, any Agent or any other Lender and based on
such documents and information as it shall deem appropriate at the time,
continue to make its own credit decisions in taking or not taking action under
the Credit Agreement, the other Loan Documents or any other instrument or
document furnished pursuant hereto or thereto; (d) appoints and authorizes
each applicable Agent to take such action as agent on its behalf and to
exercise such powers and discretion under the Credit Agreement, the other Loan
Documents or any other instrument or document furnished pursuant hereto or
thereto as are delegated to the Administrative Agent and/or the Canadian Agent
by the terms thereof, together with such powers as are incidental thereto; (e) hereby
affirms the acknowledgements and representations of such Assignee as a Lender
contained in subsection 10.5 of the Credit Agreement and confirms that it meets
the requirements set forth in subsection 11.6(b)(ii)(D) of the Credit
Agreement; and (f) agrees that it will be bound by the provisions of the
Credit Agreement and will perform in accordance with the terms of the Credit
Agreement all the obligations which by the terms of the Credit Agreement are required
to be performed by it as a Lender, including its obligations pursuant to
subsection 11.16 of the Credit Agreement, and, if it is organized under the
laws of a jurisdiction outside the United States, its obligations pursuant to
subsection 4.11(b) of the Credit Agreement.

 

4.                                            The effective
date of this Assignment and Acceptance shall be February       ,
2008 (the “Transfer Effective Date”). Following the execution of this
Assignment and Acceptance, it will be delivered to the Administrative Agent for
acceptance by it and recording by the Administrative Agent pursuant to
subsection 11.6 of the Credit Agreement, effective as of the Transfer Effective
Date (which shall not, unless otherwise agreed to by the Administrative Agent,
be earlier than five Business Days after the date of such acceptance and
recording by the Administrative Agent).

 

5.                                       Upon such
acceptance and recording, from and after the Transfer Effective Date, the
Administrative Agent and/or the Canadian Agent, as applicable, shall make all
payments in respect of the Assigned Interest (including payments of principal,
interest, fees and other amounts) to the Assignee whether such amounts have
accrued prior to the Transfer Effective Date or accrued subsequent to the
Transfer Effective Date. The Assignor and the Assignee shall make all
appropriate adjustments in payments by the Administrative Agent and/or the
Canadian Agent, as applicable, for periods prior to the Transfer Effective Date
or with respect to the making of this assignment directly between themselves.

 

 

6.                                       From and after the Transfer Effective
Date, (a) the Assignee shall be a party to the Credit Agreement and, to
the extent provided in this Assignment and Acceptance, have the rights and
obligations of a Lender thereunder and under the other Loan Documents and shall
be bound by the provisions thereof and (b) the Assignor shall, to the
extent provided in this Assignment and Acceptance, relinquish its rights and be
released from its obligations under the Credit Agreement, but shall
nevertheless continue to be entitled to the benefits of subsections 4.10, 4.11
, 4.12 and 11.5 thereof.

 

7.                                       Notwithstanding any other
provision hereof, if the consents of the Parent Borrower and the Administrative
Agent hereto are required under subsection 11.6 of the Credit Agreement, this
Assignment and Acceptance shall not be effective unless such consents shall
have been obtained.

 

8.                                        This Assignment and Acceptance shall be
governed by and construed in accordance with the laws of the State of New York.

 

IN
WITNESS WHEREOF, the parties hereto have caused this Assignment and Acceptance
to be executed as of the date first above written by their respective duly
authorized officers on Schedule I hereto.

 

 

SCHEDULE I to the

Assignment and Acceptance

 

Re: Credit Agreement, dated as of November 2006,
among SALLY HOLDINGS LLC, a Delaware limited liability company, BEAUTY SYSTEMS
GROUP LLC, a Delaware limited liability company, and SALLY BEAUTY SUPPLY LLC, a
Delaware limited liability company, the Canadian Borrowers (as defined in the
Credit Agreement), the several banks and other financial institutions from time
to time parties thereto, MERRILL LYNCH CAPITAL, a division of Merrill Lynch
Business Financial Services Inc., as administrative agent and collateral agent
for the Lenders. MERRILL LYNCH CAPITAL CANADA. INC., as Canadian agent and
Canadian collateral agent for the Lenders.

 

Name
of Assignor:   Merrill Lynch Capital
Canada Inc.

 

Name
of Assignee:   GE Canada Finance Holding
Company

 

Transfer
Effective Date of Assignment:   February 4,
2008

 

	
   

  	
   

  	
  Aggregate Amount of

  	
   

  	
  Amount of

  	
   

  
	
   

  	
   

  	
  Commitment/Loans

  	
   

  	
  Commitment/Loans

  	
   

  
	
  Credit Facility

  	
   

  	
  under Canadian

  	
   

  	
  under Canadian

  	
   

  
	
  Assumed

  	
   

  	
  Facility for all Lenders

  	
   

  	
  Facility Assigned

  	
   

  
	
  Canadian Facility

  	
   

  	
  $

  	
  35,000,000.00

  	
   

  	
  $

  	
  9,800,000.00

  	
   

  
								

 

 

	
  ASSIGNOR:
  /s/ Jacquie Alexander

  	
  ASSIGNEE:
  /s/ Richard Zeni

  
	
   

  	
   

  
	
  MERRILL
  LYNCH CAPITAL

  	
  GE
  CANADA FINANCE

  
	
  CANADA
  INC.

  	
  HOLDING
  COMPANY

  
	
   

  	
   

  
	
  By:

  	
  /s/
  Jacquie Alexander

  	
  By:

  	
  /s/
  Richard Zeni

  
	
  Name:

  	
  Jacquie
  Alexander

  	
  Name:

  	
  Richard
  Zeni

  
	
  Title:

  	
  Authorized Signatory

  	
  Title:

  	
  Duly Authorized Signatory

  
							

 

 

Consented
to:

 

MERRILL
LYNCH CAPITAL, a division of

Merrill
Lynch Business Financial Services Inc.,

as
Administrative Agent

 

	
  By:

  	
  /s/
  Jennifer Kloud

  	
   

  
	
  Name:

  	
  Jennifer
  Kloud

  	
   

  
	
  Title:

  	
  Director

  	
   

  
	
   

  	
   

  	
   

  
	
   

  
	
  Consented
  to:

  
	
   

  
	
  SALLY
  HOLDINGS LLC

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ David L. Rea

  	
   

  
	
  Name:

  	
  David L. Rea

  	
   

  
	
  Title:

  	
  Senior VP/CFO

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