Document:

AMENDED AND RESTATED CREDIT AGREEMENT

 Exhibit 10.26 

 
 AMENDED AND RESTATED CREDIT AGREEMENT 

dated June 29, 2011 
 by and among 
 WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P.,

 as Borrower, 
 REGIONS CAPITAL MARKETS 
 and 

U.S. BANK LOAN CAPITAL MARKETS, 
 as Joint Lead Arrangers and Joint Bookrunners, 
 REGIONS BANK,

 as Administrative Agent, 
 U.S. BANK NATIONAL ASSOCIATION, 
 as Syndication Agent, 

PNC BANK, NATIONAL ASSOCIATION, 
 JPMORGAN CHASE BANK, N.A., 
 UNION BANK, N.A., 

FIFTH THIRD BANK, 
 CIBC INC. and SUNTRUST BANK, 
 as Documentation Agent 

and 

the Lenders Party Hereto 

 TABLE OF CONTENTS 

 

							
	 	  	 	  	Page	 
			
	ARTICLE I.	  	DEFINITIONS	  	 	1	  
			
	 Section 1.1
	  	 Definitions
	  	 	1	  
			
	 Section 1.2
	  	 General; References to Times
	  	 	35	  
			
	 Section 1.3
	  	 Accounting Terms; GAAP
	  	 	36	  
			
	ARTICLE II.	  	CREDIT FACILITY	  	 	36	  
			
	 Section 2.1
	  	 Revolving Loans
	  	 	36	  
			
	 Section 2.2
	  	 Swingline Loans
	  	 	37	  
			
	 Section 2.3
	  	 Letters of Credit
	  	 	39	  
			
	 Section 2.4
	  	 Rates and Payment of Interest on Loans
	  	 	45	  
			
	 Section 2.5
	  	 Number of Interest Periods
	  	 	46	  
			
	 Section 2.6
	  	 Maturity Date; Extension
	  	 	46	  
			
	 Section 2.7
	  	 Prepayments
	  	 	47	  
			
	 Section 2.8
	  	 Continuation
	  	 	47	  
			
	 Section 2.9
	  	 Conversion
	  	 	48	  
			
	 Section 2.10
	  	 Notes
	  	 	48	  
			
	 Section 2.11
	  	 Termination, Reduction or Increase of the Commitment
	  	 	49	  
			
	 Section 2.12
	  	 Expiration or Maturity Date of Letters of Credit Past Maturity Date
	  	 	51	  
			
	 Section 2.13
	  	 Amount Limitations
	  	 	52	  
			
	 Section 2.14
	  	 Advances by Agent
	  	 	52	  
			
	ARTICLE III.	  	PAYMENTS, FEES AND OTHER GENERAL PROVISIONS	  	 	53	  
			
	 Section 3.1
	  	 Payments
	  	 	53	  
			
	 Section 3.2
	  	 Pro Rata Treatment
	  	 	53	  
			
	 Section 3.3
	  	 Sharing of Payments, Etc.
	  	 	54	  
			
	 Section 3.4
	  	 Several Obligations
	  	 	55	  
			
	 Section 3.5
	  	 Minimum Amounts
	  	 	55	  
			
	 Section 3.6
	  	 Fees
	  	 	55	  
			
	 Section 3.7
	  	 Computations
	  	 	56	  
			
	 Section 3.8
	  	 Usury
	  	 	56	  
			
	 Section 3.9
	  	 Agreement Regarding Interest and Charges
	  	 	57	  
			
	 Section 3.10
	  	 Statements of Account
	  	 	57	  
			
	 Section 3.11
	  	 Defaulting Lenders
	  	 	57	  

  
 i 

 TABLE OF CONTENTS 

(continued) 
  

							
	 	  	 	  	Page	 
			
	 Section 3.12
	  	 Taxes
	  	 	59	  
			
	ARTICLE IV.	  	YIELD PROTECTION, ETC.	  	 	61	  
			
	 Section 4.1
	  	 Additional Costs; Capital Adequacy
	  	 	61	  
			
	 Section 4.2
	  	 Suspension of LIBOR Rate Loans
	  	 	62	  
			
	 Section 4.3
	  	 Illegality
	  	 	63	  
			
	 Section 4.4
	  	 Compensation
	  	 	63	  
			
	 Section 4.5
	  	 Affected Lenders
	  	 	63	  
			
	 Section 4.6
	  	 Treatment of Affected Loans
	  	 	64	  
			
	 Section 4.7
	  	 Change of Lending Office
	  	 	65	  
			
	 Section 4.8
	  	 Assumptions Concerning Funding of LIBOR Rate Loans
	  	 	65	  
			
	ARTICLE V.	  	CONDITIONS PRECEDENT	  	 	65	  
			
	 Section 5.1
	  	 Initial Conditions Precedent
	  	 	65	  
			
	 Section 5.2
	  	 Conditions Precedent to All Loans and Letters of Credit
	  	 	68	  
			
	 Section 5.3
	  	 Conditions as Covenants
	  	 	68	  
			
	ARTICLE VI.	  	REPRESENTATIONS AND WARRANTIES	  	 	69	  
			
	 Section 6.1
	  	 Representations and Warranties
	  	 	69	  
			
	 Section 6.2
	  	 Survival of Representations and Warranties, Etc.
	  	 	80	  
			
	ARTICLE VII.	  	AFFIRMATIVE COVENANTS	  	 	80	  
			
	 Section 7.1
	  	 Preservation of Existence and Similar Matters
	  	 	80	  
			
	 Section 7.2
	  	 Compliance with Applicable Law and Contracts
	  	 	81	  
			
	 Section 7.3
	  	 Maintenance of Property
	  	 	81	  
			
	 Section 7.4
	  	 Conduct of Business
	  	 	81	  
			
	 Section 7.5
	  	 Insurance
	  	 	81	  
			
	 Section 7.6
	  	 Payment of Taxes and Claims
	  	 	82	  
			
	 Section 7.7
	  	 Visits and Inspections
	  	 	83	  
			
	 Section 7.8
	  	 Use of Proceeds; Letters of Credit
	  	 	83	  
			
	 Section 7.9
	  	 Environmental Matters
	  	 	83	  
			
	 Section 7.10
	  	 Books and Records
	  	 	84	  
			
	 Section 7.11
	  	 Further Assurances
	  	 	84	  
			
	 Section 7.12
	  	 Additional Guarantors; Release of Guarantors
	  	 	84	  
			
	 Section 7.13
	  	 REIT Status
	  	 	85	  

  
 ii 

 TABLE OF CONTENTS 

(continued) 
  

							
	 	  	 	  	Page	 
			
	 Section 7.14
	  	 Distribution of Income to the Borrower
	  	 	85	  
			
	 Section 7.15
	  	 Reporting Company
	  	 	86	  
			
	 Section 7.16
	  	 Flood Determination; Flood Insurance
	  	 	86	  
			
	 Section 7.17
	  	 Collateral
	  	 	86	  
			
	ARTICLE VIII.	  	INFORMATION	  	 	87	  
			
	 Section 8.1
	  	 Quarterly Financial Statements
	  	 	87	  
			
	 Section 8.2
	  	 Year-End Statements
	  	 	87	  
			
	 Section 8.3
	  	 Compliance Certificates
	  	 	88	  
			
	 Section 8.4
	  	 Borrowing Base Property Information
	  	 	89	  
			
	 Section 8.5
	  	 Additions and Substitutions to and Removals from Borrowing Base
	  	 	89	  
			
	 Section 8.6
	  	 Other Information
	  	 	95	  
			
	ARTICLE IX.	  	NEGATIVE COVENANTS	  	 	98	  
			
	 Section 9.1
	  	 Financial Covenants
	  	 	98	  
			
	 Section 9.2
	  	 Indebtedness
	  	 	100	  
			
	 Section 9.3
	  	 Permitted Investments
	  	 	100	  
			
	 Section 9.4
	  	 Liens; Negative Pledges; Other Matters
	  	 	102	  
			
	 Section 9.5
	  	 Restricted Payments; Stock Repurchases
	  	 	103	  
			
	 Section 9.6
	  	 Merger, Consolidation, Sales of Assets and Other Arrangements
	  	 	104	  
			
	 Section 9.7
	  	 Fiscal Year
	  	 	105	  
			
	 Section 9.8
	  	 Modifications to Certain Agreements
	  	 	105	  
			
	 Section 9.9
	  	 Transactions with Affiliates
	  	 	105	  
			
	 Section 9.10
	  	 ERISA Exemptions
	  	 	106	  
			
	 Section 9.11
	  	 Restriction on Prepayment of Indebtedness
	  	 	106	  
			
	 Section 9.12
	  	 Modifications to Governing Documents
	  	 	106	  
			
	 Section 9.13
	  	 Occupancy of Borrowing Base Properties
	  	 	106	  
			
	 Section 9.14
	  	 Change in Nature of Business
	  	 	107	  
			
	ARTICLE X.	  	DEFAULT	  	 	107	  
			
	 Section 10.1
	  	 Events of Default
	  	 	107	  
			
	 Section 10.2
	  	 Remedies Upon Event of Default
	  	 	111	  
			
	 Section 10.3
	  	 Allocation of Proceeds
	  	 	113	  

  
 iii

 TABLE OF CONTENTS 

(continued) 
  

							
	 	  	 	  	Page	 
			
	 Section 10.4
	  	 Collateral Account
	  	 	113	  
			
	 Section 10.5
	  	 Performance by Agent
	  	 	115	  
			
	 Section 10.6
	  	 Rights Cumulative
	  	 	115	  
			
	ARTICLE XI.	  	THE AGENT	  	 	115	  
			
	 Section 11.1
	  	 Authorization and Action
	  	 	115	  
			
	 Section 11.2
	  	 Agent’s Reliance, Etc.
	  	 	116	  
			
	 Section 11.3
	  	 Notice of Defaults
	  	 	117	  
			
	 Section 11.4
	  	 Regions Bank, as Lender
	  	 	117	  
			
	 Section 11.5
	  	 Approvals of Lenders
	  	 	117	  
			
	 Section 11.6
	  	 Lender Credit Decision, Etc.
	  	 	118	  
			
	 Section 11.7
	  	 Indemnification of Agent
	  	 	118	  
			
	 Section 11.8
	  	 Successor Agent
	  	 	119	  
			
	 Section 11.9
	  	 Titled Agents
	  	 	120	  
			
	 Section 11.10
	  	 Other Loans by Lenders to Obligors
	  	 	120	  
			
	ARTICLE XII.	  	MISCELLANEOUS	  	 	121	  
			
	 Section 12.1
	  	 Notices
	  	 	121	  
			
	 Section 12.2
	  	 Expenses
	  	 	122	  
			
	 Section 12.3
	  	 Setoff
	  	 	123	  
			
	 Section 12.4
	  	 Governing Law; Litigation; Jurisdiction; Other Matters; Waivers
	  	 	123	  
			
	 Section 12.5
	  	 Successors and Assigns
	  	 	124	  
			
	 Section 12.6
	  	 Amendments
	  	 	126	  
			
	 Section 12.7
	  	 Nonliability of Agent and Lenders
	  	 	128	  
			
	 Section 12.8
	  	 Confidentiality
	  	 	128	  
			
	 Section 12.9
	  	 Indemnification
	  	 	129	  
			
	 Section 12.10
	  	 Termination; Survival
	  	 	132	  
			
	 Section 12.11
	  	 Severability of Provisions
	  	 	132	  
			
	 Section 12.12
	  	 [Intentionally Omitted]
	  	 	132	  
			
	 Section 12.13
	  	 Counterparts
	  	 	132	  
			
	 Section 12.14
	  	 Obligations with Respect to Obligors and Subsidiaries
	  	 	133	  
			
	 Section 12.15
	  	 Limitation of Liability
	  	 	133	  
			
	 Section 12.16
	  	 Entire Agreement
	  	 	133	  

  
 iv 

 TABLE OF CONTENTS 

(continued) 
  

							
	 	  	 	  	Page	 
			
	 Section 12.17
	  	 Construction
	  	 	133	  
			
	 Section 12.18
	  	 Time of the Essence
	  	 	133	  
			
	 Section 12.19
	  	 Patriot Act
	  	 	134	  
			
	 Section 12.20
	  	 Amended and Restated Credit Agreement
	  	 	134	  
			
	 Section 12.21
	  	 Confirmation of Existing Obligations
	  	 	135	  

 SCHEDULES AND EXHIBITS 

 

			
	SCHEDULE I	  	Commitments
	SCHEDULE 6.1(b)	  	Ownership Structure
	SCHEDULE 6.1(f)	  	Properties
	SCHEDULE 6.1(g)	  	Existing Indebtedness
	SCHEDULE 6.1(i)	  	Litigation
	SCHEDULE 6.1(k)	  	Financial Statements
	SCHEDULE 6.1(p)	  	Environmental Matters
	SCHEDULE 6.1(ee)	  	Eminent Domain Proceedings
	SCHEDULE 6.1(jj)	  	Borrowing Base Properties
	EXHIBIT A	  	Form of Assignment and Acceptance Agreement
	EXHIBIT B	  	Form of Contribution Agreement
	EXHIBIT C	  	Form of Guaranty
	EXHIBIT D	  	Form of Joinder Agreement
	EXHIBIT E	  	Form of Notice of Borrowing
	EXHIBIT F	  	Notice of Continuation
	EXHIBIT G	  	Notice of Conversion
	EXHIBIT H	  	Form of Notice of Swingline Borrowing
	EXHIBIT I	  	Form of Swingline Note
	EXHIBIT J	  	Form of Revolving Note
	EXHIBIT K	  	Form of Compliance Certificate
	EXHIBIT L	  	Form of Commitment and Acceptance
	EXHIBIT M	  	Form of Borrowing Base Certificate
	EXHIBIT N	  	Form of Borrowing Base Addition Certificate

  
 v 

 THIS AMENDED AND RESTATED CREDIT AGREEMENT (this “Agreement”) dated as of
June 29, 2011 by and among WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership (“Borrower”), each of the financial institutions initially a signatory hereto together with their assignees
pursuant to Section 12.5(d) (collectively, the “Lenders” and individually a “Lender”) and REGIONS BANK, as Administrative Agent (the “Agent”). 

WHEREAS, Borrower, the lenders party thereto, and Regions Bank, as agent, are parties to that certain Credit Agreement dated
November 19, 2010 (as amended by that certain First Amendment to Credit Agreement dated March 9, 2011, the “Existing Credit Agreement”); and 
 WHEREAS, Borrower, Lenders and Agent have agreed to amend and restate the Existing Credit Agreement in its entirety as, and in accordance with and subject to the terms and conditions, set forth
herein; and 
 NOW, THEREFORE, in consideration of the recitals herein and mutual covenants and agreements contained herein, the
parties hereto hereby covenant and agree as follows: 
 ARTICLE I. DEFINITIONS 

Section 1.1    Definitions. 
 In addition to terms defined elsewhere herein, the following terms shall have the following meanings for the purposes of this Agreement: 

“Actual Costs” means the amount that Borrower or any other Obligor has actually expended (to the extent such
expenditures shall ultimately constitute costs of sales in accordance with GAAP) for the acquisition of any Property. 

“Additional Costs” has the meaning given to that term in Section 4.1. 

“Additional Lender” has the meaning given to such term in Section 2.11(b)(i). 

“Adjusted EBITDA” means as of any date of determination the sum of (a) EBITDA of the Borrower for the immediately
preceding calendar quarter less (b) the Capital Reserves for such period. 
 “Adjusted NOI” means,
for any period, (a) NOI from all Properties (or, in the case of the definition of Borrowing Base Value and Implied Debt Service Coverage Ratio, Borrowing Base Properties) for such period, less (b) Capital Reserves attributable to such
Property (or, in the case of the definition of Borrowing Base Value and Implied Debt Service Coverage Ratio, Borrowing Base Properties) for such period. 
 “Adjusted Total Asset Value” means as of any date of determination the sum of (a) Total Asset Value less (b) the value of assets (determined in a manner consistent with
the definition of Total Asset Value) owned or leased by Unconsolidated Affiliates and included in Total Asset Value. 

  
 1 

 “Affected Lender” has the meaning given to such term in Section 4.5.

 “Affiliate” means, as to any Person, any other Person directly or indirectly controlling, controlled by, or
under common control with such Person. For purposes of this definition, “control” (including with correlative meanings, the terms “controlling”, “controlled by” and “under common control with”) means the
possession directly or indirectly of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities or by contract or otherwise. 

“Agent” means Regions Bank, in its capacity as administrative agent for the Lenders under the terms of this Agreement,
and any of its successors. 
 “Aggregate Commitment” means the Commitments of all the Lenders, as amended from
time to time pursuant to Section 2.11 hereof. The initial amount of the Aggregate Commitment in effect on the Agreement Date is Three Hundred Million and No/100 Dollars ($300,000,000). 

“Aggregate Outstanding Credit Exposure” means, at any time, the aggregate of the Outstanding Credit Exposure of all
Lenders. 
 “Agreement Date” means the date as of which this Agreement is dated. 

“Alternate Base Rate” means for any day, a rate per annum equal to the greatest of (a) the Prime Rate in effect on
such day, (b) the Federal Funds Effective Rate in effect on such day plus one-half of one percent (0.5%), and (c) the LIBOR Rate for a one month Interest Period on such day (or if such day is not a Business Day, the immediately preceding
Business Day) plus 1%, provided that, for the avoidance of doubt, the LIBOR Rate for any day shall be based on the rate appearing on the Reuters BBA Libor Rates Page 3750 (or on any successor or substitute page of such page) at approximately
11:00 a.m. London time on such day. Any change in the Alternate Base Rate due to a change in the Prime Rate, the Federal Funds Effective Rate or the LIBOR Rate shall be effective from and including the effective date of such change in the Prime
Rate, the Federal Funds Effective Rate or the LIBOR Rate, respectively. The Alternate Base Rate is a reference rate used by the Lender acting as the Agent in determining interest rates on certain loans and is not intended to be the lowest rate of
interest charged by the Lender acting as the Agent or any other Lender on any extension of credit to any debtor. 

“Anti-Terrorism Laws” has the meaning given to that term in Section 6.1(ii). 

“Applicable ABR Margin” shall mean, as at any date of determination, the margin indicated in the definition of
“Applicable Margin” hereof as then applicable to Base Rate Loans. 

  
 2 

 “Applicable Law” means all applicable provisions of constitutions,
statutes, rules, regulations and orders of all governmental bodies and all applicable orders and decrees of all courts, tribunals and arbitrators. 
 “Applicable LIBOR Margin” shall mean, as at any date of determination, the margin indicated in the definition of “Applicable Margin” hereof as then applicable to LIBOR Rate
Loans. 
 “Applicable Margin” means, for any day with respect to any Loans, the applicable rate per annum set
forth below under the caption “Applicable ABR Margin”, or “Applicable LIBOR Margin”, as the case may be, based upon the Leverage Ratio of the Borrower in the table below (such table referred to herein as the “Pricing
Grid”): 
  

							
	 LEVEL
	  	 BORROWER’S

LEVERAGE

RATIO
	  	APPLICABLE
LIBOR
MARGIN
(bps)	  	APPLICABLE
ABR MARGIN
(bps)
	 Level I
	  	< 45%	  	275	  	175
	 Level II
	  	3 45% and < 50%	  	295	  	195
	 Level III
	  	3 50% and < 55%	  	320	  	220
	 Level IV
	  	3 55% and < 60%	  	350	  	250

 provided, that during any period in which the Borrower’s Tangible Net Worth exceeds
$200,000,000, each level of the Pricing Grid shall be as follows: 
  

							
	 LEVEL
	  	 BORROWER’S

LEVERAGE

RATIO
	  	APPLICABLE
LIBOR
MARGIN
(bps)	  	APPLICABLE
ABR MARGIN
(bps)
	 Level I
	  	< 45%	  	250	  	150
	 Level II
	  	3 45% and < 50%	  	270	  	170
	 Level III
	  	3 50% and < 55%	  	295	  	195
	 Level IV
	  	3 55% and < 60%	  	325	  	225

 As of the Agreement Date, the Applicable ABR Margin and the Applicable LIBOR Margin are at Level II. The
Applicable ABR Margin shall be adjusted from time to time, effective on the fifth (5th) Business Day following delivery by Borrower, pursuant to Sections 8.1, 8.2 and 8.3 hereof, of annual or quarterly financial statements and Compliance
Certificate evidencing a change in the Leverage Ratio; provided, however if any financial statements or Compliance Certificate required to be delivered in accordance with Sections 8.1, 8.2 and 8.3 for any given period are not delivered
to Agent on or before the date required for such delivery under such sections, Level IV shall apply to the determination of the Applicable ABR Margin, effective on the fifth (5th) Business Day following the date such financial statements and
Compliance Certificate were to be delivered until five (5) Business Days after such financial statements and Compliance Certificate are actually received by Agent. 
 The Applicable LIBOR Margin in respect of any LIBOR Rate Loan shall be adjusted from time to time effective on the fifth (5th) Business Day following the

  
 3 

 
delivery by Borrower, pursuant to Sections 8.1, 8.2 and 8.3 hereof, of annual or quarterly financial statements and Compliance Certificate evidencing a change in the Leverage Ratio;
provided, however if any financial statements or Compliance Certificate required to be delivered in accordance with Sections 8.1, 8.2 and 8.3 for any given period are not delivered to Agent on or before the first day of the Interest
Period for any LIBOR Rate Loan after the fifth (5th) Business Day following the date required for such delivery of financial statements or Compliance Certificate under such sections hereof, as applicable, Level IV shall apply to the
determination of the Applicable LIBOR Margin, effective on the first day of the Interest Period for any LIBOR Rate Loan after the fifth (5th) Business Day following the date such financial statements and Compliance Certificate were to be
delivered until five (5) Business Days after such financial statements and Compliance Certificate are actually received by Agent. 
 “Applicable Unused Fee Rate” means, for any day with respect to the Unused Fee, the applicable rate per annum set forth below, based upon the Unused Fee Ratio in the table below:

  

					
	 LEVEL
	  	UNUSED FEE
RATIO	 	APPLICABLE
UNUSED FEE
RATE
(bps)
	 Level I
	  	£ 50%	 	50
	 Level II
	  	> 50%	 	35

 “Appraisal” means a FIRREA-conforming appraisal, in form and substance satisfactory to
Agent, prepared by an independent MAI appraiser satisfactory to Agent which reflects a leased or fee valuation for the real property in question based on the Fair Market Value of such Property. 

“Appraised Value” means with respect to any Property, the “as-is” appraised value of such Property as
determined by the most recent Appraisal meeting the requirements for an Appraisal set forth in the definition of the term “Appraisal” received by the Agent, the Borrower or any other Obligor. 

“Arrangers” means Regions Capital Markets and U.S. Bank Loan Capital Markets, in their capacity as joint lead arrangers
and joint bookrunners. 
 “ASC 805” means Financial Accounting Standards Board Accounting Standards
Codification (ASC) 805. 
 “Assignee” has the meaning given to that term in Section 12.5(d). 

“Assignment and Acceptance Agreement” means an Assignment and Acceptance Agreement among a Lender, an Assignee and the
Agent, substantially in the form of Exhibit A. 

  
 4 

 “Bankruptcy Code” means Title 11, U.S.C.A., as amended from time to time or
any successor statute thereto. 
 “Bankruptcy Event” means, with respect to any Person, the occurrence of any
of the following: (a) the entry of a decree or order for relief by a court or governmental agency in an involuntary case under any applicable bankruptcy, insolvency or other similar law now or hereafter in effect, or the appointment by a court
or governmental agency of a receiver, liquidator, assignee, custodian, trustee, sequestrator (or similar official) of such Person or for any substantial part of its property or the ordering of the winding up or liquidation of its affairs by a court
or governmental agency; or (b) the commencement against such Person of an involuntary case under any applicable bankruptcy, insolvency or other similar law now or hereafter in effect, or of any case, proceeding or other action for the
appointment of a receiver, liquidator, assignee, custodian, trustee, sequestrator (or similar official) of such Person or for any substantial part of its property or for the winding up or liquidation of its affairs, and such involuntary case or
other case, proceeding or other action shall remain undismissed for a period of ninety (90) consecutive days, or the repossession or seizure by a creditor of such Person of a substantial part of its property; or (c) such Person shall
commence a voluntary case under any applicable bankruptcy, insolvency or other similar law now or hereafter in effect, or consent to the entry of an order for relief in an involuntary case under any such law, or consent to the appointment of or the
taking possession by a receiver, liquidator, assignee, creditor in possession, custodian, trustee, sequestrator (or similar official) of such Person or for any substantial part of its property or make any general assignment for the benefit of
creditors; or (d) such Person shall admit in writing its inability to pay its debts generally as they become due. 

“Base Rate Loan” means a Loan bearing interest at a rate based on the Alternate Base Rate. 

“Benefit Arrangement” means at any time an employee benefit plan within the meaning of Section 3(3) of ERISA which
is not a Plan or a Multiemployer Plan and which is maintained or otherwise contributed to by any member of the ERISA Group. 

“Board” means the Board of Governors of the Federal Reserve System of the United States of America. 

“Borrower” has the meaning set forth in the introductory paragraph hereof. 

“Borrower’s Share” means Borrower’s and REIT Guarantor’s direct or indirect share of a Subsidiary or an
Unconsolidated Affiliate as reasonably determined by Borrower based upon Borrower’s and REIT Guarantor’s Economic Interest in such Subsidiary or Unconsolidated Affiliate, as of the date of such determination. 

“Borrowing Base Addition Certificate” has the meaning given to that term in Section 8.5(a)(i)(A)(1). 

“Borrowing Base Availability” means the least of (i) the Aggregate Commitment, (ii) the Borrowing Base Value
multiplied by sixty percent (60%), and (iii) an amount which would produce an Implied Debt Service Coverage Ratio of not less than 1.45 to 1.0. 

  
 5 

 “Borrowing Base Certificate” has the meaning given to that term in
Section 8.3(b). 
 “Borrowing Base Deliverables” has the meaning given to that term in
Section 8.5(a)(i)(B). 
 “Borrowing Base Property” means a Property which satisfies all of the following
requirements: (a) such Property is fully developed and operational principally as an office or industrial property; (b) the Property is owned, or leased under an Eligible Ground Lease, entirely by the Borrower and/or a Guarantor that is a
Wholly-Owned Subsidiary of the Borrower and whose Equity Interests are pledged to the Agent pursuant to the Pledge Agreement, (c) neither such Property, nor any interest of the Borrower or any Guarantor therein, is subject to any Lien (other
than those described in clauses (a), (c), (d), (e), (f) and (g) of the definition of Permitted Liens) or a Negative Pledge; (d) if such Property is owned or leased by a Guarantor described in clause (b) above (i) none of the
Borrower’s or any other Guarantor’s direct or indirect ownership interest in such Guarantor is subject to any Lien (other than those described in clauses (a), (c), (d), (e), (f) and (g) of the definition of Permitted Liens) or to
a Negative Pledge; and (ii) the Borrower directly or indirectly through a Subsidiary, has the right to take the following actions without the need to obtain the consent of any Person: (x) to sell, transfer or otherwise dispose of such
Property and (y) to create a Lien on such Property as security for Indebtedness of the Borrower or such Guarantor, as applicable; (e) such Property is free of all structural defects or major architectural deficiencies, title defects,
environmental conditions or other adverse matters except for defects, deficiencies, conditions or other matters individually or collectively which are not material to the profitable operation of such Property and approved by Agent; (f) such
Property is located entirely in a state within the contiguous 48 states of the continental United States, Hawaii or the District of Columbia; (g) as of such date of determination, the Weighted Average Duration of all leases for such Property
shall be at least four (4) years; (h) the aggregate occupancy level for the preceding calendar quarter of tenants in possession and paying rent (not more than sixty (60) days past due) and which are not otherwise in default under
their respective leases was at least eighty percent (80%) of the aggregate rentable area within such Property; and (i) with respect to such Property, the requirements of Section 8.5(a) have been met. 

“Borrowing Base Value” means, as of any date of determination, in the aggregate for all Borrowing Base Properties, an
amount equal to the lesser of (a) Actual Costs plus Capital Expenditures incurred since the date of acquisition of each such Borrowing Base Property, or (b) Appraised Values; provided if the extension option is exercised pursuant to
Section 2.6(b), during the Maturity Extension Period “Borrowing Base Value” shall mean an amount equal to (x) for Borrowing Base Properties owned for more than twelve (12) months, Adjusted NOI for the most recent
fiscal quarter then ended, annualized, divided by the Capitalization Rate, plus (y) for Borrowing Base Properties owned for less than twelve (12) months, an amount equal to the lesser of (A)

  
 6 

 
Actual Costs plus Capital Expenditures incurred since the date of acquisition of each such Borrowing Base Property, or (B) Appraised Values; provided further, in no event shall
the Borrowing Base Value for any Borrowing Base Property located in the state of Florida exceed the Limited Recovery Amount. Notwithstanding the foregoing, except to the extent waived by the Agent and the Requisite Lenders, (x) at any time the
Borrowing Base Value is greater than $200,000,000, (i) the contribution to the Borrowing Base Value of Borrowing Base Properties located in one Metropolitan Statistical Area shall not exceed twenty percent (20%), and (ii) the contribution
to the Borrowing Base Value of Borrowing Base Properties located in the state of Florida shall not exceed twenty percent (20%), and (y) the contribution to the Borrowing Base Value of Borrowing Base Properties subject to an Eligible Ground
Lease shall not exceed ten percent (10%). To the extent such limitations are exceeded, any such excess shall be excluded from the calculation of Borrowing Base Value. 
 “Business Day” means (a) any day other than a Saturday, Sunday or other day on which banks in Atlanta, Georgia are authorized or required to close and (b) with reference to a
LIBOR Rate Loan, any such day that is also a day on which dealings in Dollar deposits are carried out in the London interbank market. 
 “Capital Expenditures” means, for any period, the sum of all capital expenditures incurred during such period as determined in accordance with GAAP. 

“Capital Reserves” means, for any period and with respect to a Property, an amount equal to $1.00 per year per square
foot of gross leasable area. Any portion of a Property leased under a ground lease to a third party that owns the improvements on such portion of such Property shall not be included in the determination of Capital Reserves. If the term Capital
Reserves is used without reference to any specific Property, then the amount shall be determined on an aggregate basis with respect to all Properties of the Borrower, Guarantors and their Subsidiaries and Borrower’s Share of all Properties of
all Unconsolidated Affiliates. 
 “Capitalization Rate” means eight and three-fourths percent (8.75%).

 “Capitalized Lease Obligations” means obligations under a lease that are required to be capitalized for
financial reporting purposes in accordance with GAAP. The amount of a Capitalized Lease Obligation is the capitalized amount of such obligation as would be required to be reflected on a balance sheet of the applicable Person prepared in accordance
with GAAP as of the applicable date. 
 “Cash Equivalents” means: (a) securities issued, guaranteed or
insured by the United States of America or any of its agencies with maturities of not more than one year from the date acquired; (b) certificates of deposit with maturities of not more than one year from the date acquired which are issued by a
United States federal or state chartered commercial bank of recognized standing, or a commercial bank organized under the laws of any other country which is a member of the Organization for Economic Cooperation and Development, or a political
subdivision of any such country, acting through a branch or agency, which bank at the time of the acquisition thereof has capital and unimpaired 

  
 7 

 
surplus in excess of $500,000,000 and which bank or its holding company at the time of the acquisition thereof has a short-term commercial paper rating of at least A-2 or the equivalent by
S&P or at least P-2 or the equivalent by Moody’s; (c) reverse repurchase agreements with terms of not more than seven days from the date acquired, for securities of the type described in clause (a) above and entered into only with
commercial banks having the qualifications described in clause (b) above; (d) commercial paper issued by any Person incorporated under the laws of the United States of America or any State thereof and rated at the time of the acquisition
thereof at least A-2 or the equivalent thereof by S&P or at least P-2 or the equivalent thereof by Moody’s, in each case with maturities of not more than one year from the date acquired; and (e) investments in money market funds
registered under the Investment Company Act of 1940, which have at the time of the acquisition thereof net assets of at least $500,000,000 and at least eighty-five percent (85%) of whose assets consist of securities and other obligations of the
type described in clauses (a) through (d) above. 
 “Change of Control” means the occurrence of any
of the following: 
 (a)      any “person” or “group” (as such terms are used
in Sections 13(d) and 14(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) is or becomes the “beneficial owner” (as defined in Rules 13d-3 and 13d-5 under the Exchange Act, except that a Person will be
deemed to have “beneficial ownership” of all securities that such Person has the right to acquire, whether such right is exercisable immediately or only after the passage of time), directly or indirectly, of more than thirty-three percent
(33%) of the total voting power of the then outstanding voting stock of the REIT Guarantor; 

(b)      any “person” or “group” (as such terms are used in Sections 13(d) and 14(d) of
the Exchange Act) acquires, directly or indirectly, by contract or otherwise, the power to exercise control over the Equity Interests of the REIT Guarantor representing more than thirty-three percent (33%) of the total voting power represented
by the issued and outstanding Equity Interests of the REIT Guarantor; 
 (c)      during any
period of twelve (12) consecutive months, a majority of the Board of Trustees or Directors of the REIT Guarantor consists of individuals who were not either (i) trustees or directors of the REIT Guarantor as of the corresponding date of
the previous year, (ii) selected or nominated to become trustees or directors by the Board of Trustees or Directors of the REIT Guarantor of which a majority consisted of individuals described in clause (c)(i) above, or (iii) selected or
nominated to become trustees or directors by the Board of Trustees or Directors of the REIT Guarantor of which a majority consisted of individuals described in clause (c)(i) above and individuals described in clause (c)(ii), above; 

(d)      the REIT Guarantor shall fail to be the sole general partner of the Borrower or shall fail to own,
directly or indirectly, free of any liens, encumbrances or adverse claims, at least sixty-six and two-thirds percent (66- 2/3%) of the voting Equity Interests of the Borrower; or 

  
 8 

 (e)      Borrower or the REIT Guarantor fails to own, directly
or indirectly, free of any liens, encumbrances or adverse claims, at least seventy-five percent (75%) of the Equity Interests of each Guarantor (other than the REIT Guarantor), control all major decisions of such Guarantor (including, without
limitation, decisions to sell or encumber property) and otherwise possess the ordinary voting power to elect a majority of the board of directors, or other persons performing similar functions, of each such Guarantor; provided that the
Borrower or the REIT Guarantor must directly or indirectly own, free of any liens, encumbrances or adverse claims, one hundred percent (100%) of each Guarantor that owns any Borrowing Base Property. 

“Collateral” shall mean, collectively, all of the real, personal and mixed property (including capital stock) in which
Liens are purported to be granted pursuant to the Security Documents as security for the Obligations. 
 “Collateral
Account” means a special interest bearing deposit account (to the extent available) maintained by the Agent at the Principal Office and under its sole dominion and control. 

“Commitment” means, as to each Lender, such Lender’s obligation to make Revolving Loans pursuant to
Section 2.1, to issue (in the case of the Issuing Lender) or participate in (in the case of the other Lenders) Letters of Credit pursuant to Section 2.4 and to participate in Swingline Loans pursuant to Section 2.2, to an amount up
to, but not exceeding (but in the case of the Lender acting as the Issuing Lender excluding the aggregate amount of participations in the Letters of Credit held by other Lenders) the amount set forth for such Lender on Schedule I hereto as
such Lender’s “Commitment Amount” or as set forth in the applicable Assignment and Acceptance Agreement, as the same may be increased or reduced from time to time pursuant to Section 2.11 or as appropriate to reflect any
assignments to or by such Lender effected in accordance with Section 12.5. 
 “Commitment and Acceptance”
has the meaning given to that term in Section 2.11(b)(i). 
 “Commitment Percentage” means, as to each
Lender, the ratio, expressed as a percentage, of (a) the amount of such Lender’s Commitment to (b) the aggregate amount of the Commitments of all Lenders hereunder; provided that in the case of Section 3.11 when a
Defaulting Lender shall exist, “Commitment Percentage” shall mean the percentage of (a) the amount of such Lender’s Commitment to (b) the aggregate amount of the Commitments of all Lenders hereunder (in each case,
disregarding any Defaulting Lender’s Commitment). If at the time of determination, the Commitments have terminated or been reduced to zero, the “Commitment Percentage” of each Lender shall be the Commitment Percentage of such Lender
in effect immediately prior to such termination or reduction, giving effect to any Lender’s status as a Defaulting Lender at the time of determination. 

  
 9 

 “Commitment Period” means the period from and including Agreement Date to
the Maturity Date, or such earlier or later date as the Aggregate Commitment shall terminate as provided herein. 

“Compliance Certificate” has the meaning given to that term in Section 8.3(a). 

“Consolidated Tangible Assets” means on a consolidated basis for the Borrower and the REIT Guarantor, total assets minus
any intangible assets such as goodwill and Intellectual Property (except for allocations of property purchase prices pursuant to ASC 805), less Total Indebtedness and the par value of Preferred Equity Interests in such Person. 

“Construction Budget” means, in the aggregate, the fully budgeted total cost to develop the property under construction,
including the acquisition cost of land as reasonably determined by Borrower in good faith. 

“Construction-in-Process” means cash expenditures for land and improvements (including indirect costs internally
allocated and development costs) determined in accordance with GAAP on all Properties under development or Properties on which development is scheduled to commence within twelve (12) months of any date of determination. 

“Contingent Liabilities” as to any Person, but without duplication of any amount included or includable in items
(a) through (h), (j) and (k) of Indebtedness, as applied to any obligation, means and includes liabilities or obligations with respect to: (a) a guaranty (other than by endorsement of negotiable instruments for collection in the
ordinary course of business), directly or indirectly, in any manner, of any part or all of such obligation; (b) an agreement, direct or indirect, contingent or otherwise, and whether or not constituting a guaranty, the practical effect of which
is to assure the payment or performance (or payment of damages in the event of nonperformance) of any part or all of such obligation, whether by: (i) the purchase of securities or obligations, (ii) the purchase, sale or lease (as lessee or
lessor) of property or the purchase or sale of services primarily for the purpose of enabling the obligor with respect to such obligation to make any payment (or payment of damages in the event of nonperformance) of or on account of any part or all
of such obligation, or to assure the owner of such obligation against loss, (iii) the supplying of funds to or in any other manner investing in the obligor with respect to such obligation, (iv) repayment of amounts drawn down by
beneficiaries of letters of credit (including Letters of Credit), or (v) the supplying of funds to or investing in a Person on account of all or any part of such Person’s obligation under a guaranty of any obligation or indemnifying or
holding harmless, in any way, such Person against any part or all of such obligation; (c) all obligations, contingent or otherwise, of such Person under any synthetic lease, tax retention operating lease, or similar off balance sheet financing
arrangement; (d) all obligations of such Person with respect to any take-out commitment or forward equity commitment; (e) purchase obligations net of asset value; and (f) all obligations under performance and/or completion guaranties
(or other agreements the practical effect of which is to assure performance or completion of such obligations) as and to the extent such obligations are required to be included as liabilities on the balance sheet of such Person in accordance with
GAAP. 

  
 10 

 “Continue”, “Continuation” and
“Continued” each refers to the continuation of a LIBOR Rate Loan from one Interest Period to another Interest Period pursuant to Section 2.8. 
 “Contribution Agreement” means the Amended and Restated Contribution Agreement of even date herewith in substantially the form of Exhibit B to be executed by the Borrower and the
Guarantors and delivered to the Agent in accordance with this Agreement, as modified, amended, supplemented or restated from time to time. 
 “Control Agreement” shall mean any control agreement executed by Borrower or any Obligor, Agent and the depository institution in which cash or Cash Equivalents of Borrower or any Obligor
are being held in a deposit account, as modified, amended, supplemented or restated from time to time, all in form and substance satisfactory to Agent. 
 “Convert”, “Conversion” and “Converted” each refers to the conversion of a Loan of one Type into a Loan of another Type pursuant to Section 2.9.

 “Credit Event” means any of the following: (a) the making (or deemed making) of any Loan, and
(b) the issuance of a Letter of Credit. 
 “Default” means any of the events specified in
Section 10.1, whether or not there has been satisfied any requirement for the giving of notice, the lapse of time, or both. 
 “Defaulted Property” has the meaning given to that term in Section 8.5(b)(iii). 
 “Defaulting Lender” means any Lender, as determined by the Agent, that has (a) failed to fund any portion of its Loans or participations in Letters of Credit or Swingline Loans
within three (3) Business Days of the date required to be funded by it hereunder, (b) notified the Borrower, the Agent, the Issuing Bank, the Swingline Lender or any Lender in writing that it does not intend to comply with any of its
funding obligations under this Agreement or has made a public statement to the effect that it does not intend to comply with its funding obligations under this Agreement or under other agreements in which it commits to extend credit,
(c) otherwise failed to pay over to the Agent or any other Lender any other amount required to be paid by it hereunder within three (3) Business Days of the date when due, unless the subject of a good faith dispute, or
(d) (i) become or is insolvent or has a parent company that has become or is insolvent or (ii) become the subject of a bankruptcy or insolvency proceeding, or has had a receiver, conservator, trustee, administrator, assignee for the
benefit of creditors or similar Person charged with reorganization or liquidation of its business or custodian, appointed for it, or has taken any action in furtherance of, or indicating its consent to, approval of or acquiescence in any such
proceeding or appointment or has a parent company that has become the subject of a bankruptcy or insolvency proceeding, or has had a receiver, conservator, trustee, administrator, assignee for the benefit of creditors or similar Person charged with
reorganization or liquidation of its business or custodian appointed for it, or 

  
 11 

 
has taken any action in furtherance of, or indicating its consent to, approval of or acquiescence in any such proceeding or appointment; unless in the case of (i) or (ii) the bankruptcy
court or such receiver, conservator, trustee, administrator, assignee or other Person or custodian confirms or affirms that such Lender will continue to comply with its funding obligations under this Agreement; provided that a Lender shall not be a
Defaulting Lender solely by virtue of the ownership or acquisition of any Equity Interest in such Lender or parent company thereof by a Governmental Authority or agency thereof. 

“Derivatives Contract” means any and all rate swap transactions, basis swaps, credit derivative transactions, forward
rate transactions, commodity swaps, commodity options, forward commodity contracts, equity or equity index swaps or options, bond or bond price or bond index swaps or options or forward bond or forward bond price or forward bond index transactions,
interest rate options, forward foreign exchange transactions, cap transactions, floor transactions, collar transactions, currency swap transactions, cross-currency rate swap transactions, currency options, spot contracts, or any other similar
transactions or any combination of any of the foregoing (including any options to enter into any of the foregoing), whether or not any such transaction is governed by or subject to any master agreement. Not in limitation of the foregoing, the term
“Derivatives Contract” includes any and all transactions of any kind, and the related confirmations, which are subject to the terms and conditions of, or governed by, any form of master agreement published by the International Swaps and
Derivatives Association, Inc., any International Foreign Exchange Master Agreement, or any other master agreement, including any such obligations or liabilities under any such master agreement. 

“Derivatives Termination Value” means, in respect of any one or more Derivatives Contracts, after taking into account
the effect of any legally enforceable netting agreement relating to such Derivatives Contracts, (a) for any date on or after the date such Derivatives Contracts have been closed out and termination value(s) determined in accordance therewith,
such termination value(s), and (b) for any date prior to the date referenced in clause (a) the amount(s) determined as the marked-to-market value(s) for such Derivatives Contracts, as determined based upon one or more mid-market or other
readily available quotations provided by any recognized dealer in such Derivatives Contracts (which may include the Agent or any Lender). 
 “Development Property” means a Property currently under development for use as an office or industrial building that has not become a Stabilized Property, or on which the improvements
(other than tenant improvements on unoccupied space) related to the development have not been completed, provided that such a Development Property on which all improvements (other than tenant improvements on unoccupied space) related to the
development of such Property have been completed for at least twelve (12) months shall cease to constitute a Development Property notwithstanding the fact that such Property has not become a Stabilized Property. 

“Dividend Reinvestment Proceeds” means, as of any date of determination and for any given period, an amount equal to all
dividends or other distributions paid by the REIT Guarantor during such period, directly or indirectly, on account of any shares of 

  
 12 

 
any equity interest of the REIT Guarantor which any holder(s) of such equity interest direct to be used, concurrently with the making of such dividend or distribution, for the purpose of
purchasing for the account of such holder(s) additional equity interests in the REIT Guarantor or any of its Subsidiaries. 

“Documentation Agent” means each of PNC Bank, National Association, JPMorgan Chase Bank, N.A., Union Bank, N.A., Fifth
Third Bank an Ohio banking corporation, CIBC Inc. and SunTrust Bank, as Documentation Agent. 
 “Dollars” or
“$” means dollars in lawful currency of the United States of America. 
 “EBITDA”
means, with respect to a Person for any period (without duplication): (a) net income (loss) of such Person for such period determined on a consolidated basis in accordance with GAAP, exclusive of the following (but only to the extent
included in the determination of such net income (loss)): (i) depreciation and amortization expense; (ii) Interest Expense; (iii) income tax expense; (iv) non-cash impairment charges and extraordinary or non-recurring gains and
losses (including, for the avoidance of doubt, all gains (losses) on retirement of any debt and marked-to-market adjustments on interest rate swaps); and (v) acquisition fees solely related to the issuance of new Equity Interests in an amount
not to exceed 2% of the gross proceeds of each such issuance; plus (b) such Person’s pro rata share of EBITDA of its Unconsolidated Affiliates. EBITDA shall be adjusted to remove any impact from straight line rent leveling adjustments
required under GAAP and amortization of all intangibles, without duplication, pursuant to ASC 805. 
 “Economic
Interest” means a Person’s portion of the direct or indirect economic (as opposed to voting or governing) interest in another Person, calculated as a fraction of the whole of such economic interest, including right to income of such
other Person and priority on liquidation of such other Person, all as determined on a reasonable basis by the Borrower; provided, that in no event shall “Economic Interest” include any compensation for services rendered by the
Person so entitled to such income, whether in the form of management fees or otherwise.
 “Effective Date”
means the later of: (a) the Agreement Date; and (b) the date on which all of the conditions precedent set forth in Section 5.1 shall have been fulfilled or waived in writing by the Lenders. 

“Eligible Assignee” means any Person who is: (a) currently a Lender or an Affiliate of a current Lender; (b) a
commercial bank, trust company, insurance company, investment bank or pension fund organized under the laws of the United States of America, or any state thereof, and having total assets in excess of $5,000,000,000; (c) a savings and loan
association or savings bank organized under the laws of the United States of America, or any state thereof, and having a tangible net worth of at least $500,000,000; or (d) a commercial bank organized under the laws of any other country which
is a member of the Organization for Economic Cooperation and Development, or a political subdivision of any such country, and having total assets in excess of $10,000,000,000, provided that such bank is acting through a branch or agency
located in the United States of America. 

  
 13 

 “Eligible Ground Lease” means a ground lease containing the following terms
and conditions: (a) a remaining term (exclusive of any unexercised extension options) of forty (40) years or more from the Effective Date; (b) the right of the lessee to mortgage and encumber its interest in the leased property
without the consent of the lessor; (c) the obligation of the lessor to give the holder of any mortgage lien on such leased property written notice of any defaults on the part of the lessee and agreement of such lessor that such lease will not
be terminated until such holder has had a reasonable opportunity to cure or complete foreclosure, and fails to do so; (d) reasonable transferability of the lessee’s interest under such lease, including the ability to sublease; and
(e) such other rights customarily required by institutional mortgagees making a commercial loan secured by the interest of the holder of the leasehold estate demised pursuant to a ground lease. 

“Environmental Laws” means any Applicable Law relating to environmental protection or the manufacture, storage, disposal
or clean-up of Hazardous Materials including, without limitation, the following: Clean Air Act, 42 U.S.C. § 7401 et seq.; Federal Water Pollution Control Act, 33 U.S.C. § 1251 et seq.; Solid Waste Disposal Act, as amended by the Resource
Conservation and Recovery Act, 42 U.S.C. § 6901 et seq.; Comprehensive Environmental Response, Compensation and Liability Act, 42 U.S.C. § 9601 et seq.; National Environmental Policy Act, 42 U.S.C. § 4321 et seq.; regulations of the
Environmental Protection Agency and any applicable rule of common law and any judicial interpretation thereof relating primarily to the environment or Hazardous Materials. 
 “Equity Interest” means, with respect to any Person, any share of capital stock of (or other ownership or profit interests in) such Person, any warrant, option or other right for the
purchase or other acquisition from such Person of any share of capital stock of (or other ownership or profit interests in) such Person, any security convertible into or exchangeable for any share of capital stock of (or other ownership or profit
interests in) such Person or warrant, right or option for the purchase or other acquisition from such Person of such shares (or such other interests), and any other ownership or profit interest in such Person (including, without limitation,
partnership, member or trust interests therein), whether voting or nonvoting, and whether or not such share, warrant, option, right or other interest is authorized or otherwise existing on any date of determination. 

“Equity Issuance” means any issuance by a Person of any Equity Interest and shall in any event include the issuance of
any Equity Interest upon the conversion or exchange of any security constituting Indebtedness that is convertible or exchangeable, or is being converted or exchanged, for Equity Interests. 

“ERISA” means the Employee Retirement Income Security Act of 1974, as amended, and the regulations promulgated
thereunder in effect from time to time. 

  
 14 

 “ERISA Group” means the Borrower, the other Obligors, any Subsidiary of the
Borrower or any of the other Obligors and all members of a controlled group of corporations and all trades or businesses (whether or not incorporated) under common control which, together with the Borrower, the other Obligors or any of their
respective Subsidiaries, are treated as a single employer under Section 414 of the Internal Revenue Code. 
 “Event
of Default” means any of the events specified in Section 10.1, provided that any requirement for notice or lapse of time or any other condition has been satisfied. 

“Excluded Subsidiary” means (a) any Subsidiary of the Borrower or the REIT Guarantor (i) holding title to
assets which are or are to become collateral for any Secured Debt of such Subsidiary (other than the Obligations); (ii) which is prohibited from guarantying the Indebtedness of any other Person pursuant to (A) any document, instrument or
agreement evidencing such Secured Debt or (B) a provision of such Subsidiary’s organizational documents which provision was included in such Subsidiary’s organizational documents as a condition to the extension of such Secured Debt;
and (iii) the liabilities for which none of the Guarantors (other than the REIT Guarantor), any of their respective Subsidiaries (other than another Excluded Subsidiary) has any Contingent Liability or is otherwise liable with respect to any of
the Indebtedness of such Subsidiary, except for customary exceptions for fraud, misapplication of funds, environmental indemnities, violation of “special purpose entity” covenants, bankruptcy, insolvency, receivership or other similar
events and other similar exceptions from non-recourse liability or (b) any Subsidiary which is not a Wholly Owned Subsidiary and with respect to which the REIT Guarantor or the Borrower, as applicable, does not have sufficient voting power (and
is unable, after good faith efforts to do so, to cause any necessary non-affiliated equity holders to agree) to cause such entity to become a “Guarantor” or, notwithstanding such voting power, the interests of such non-affiliated holders
has material economic value in the reasonable judgment of the Borrower that would be impaired by such Subsidiary becoming a “Guarantor”. 
 “Executive Order” has the meaning given to that term in Section 6.1(ii). 
 “Existing Credit Agreement” has the meaning set forth in the introductory paragraphs hereof. 
 “Existing Loan Documents” has the meaning given to that term in Section 12.20(b). 
 “Extended Maturity Date” has the meaning given to that term in Section 2.6(b). 
 “Extension Fee” has the meaning given to that term in Section 2.6(b)(v). 
 “Extension Notice” has the meaning given to that term in Section 2.6(b)(i). 
 “Facility Increase” has the meaning given to that term in Section 2.11(b)(i). 

  
 15 

 “Facility Increase Request” has the meaning given to that term in
Section 2.11(b)(i). 
 “Fair Market Value” means, with respect to (a) a security listed on a national
securities exchange or the NASDAQ National Market, the price of such security as reported on such exchange by any widely recognized reporting method customarily relied upon by financial institutions, and (b) with respect to any other property,
the price which could be negotiated in an arm’s-length free market transaction, for cash, between a willing seller and a willing buyer, neither of which is under pressure or compulsion to complete the transaction. 

“Federal Funds Effective Rate” means, for any day, the rate per annum (rounded upwards to the nearest 1/100th of 1%)
equal to the weighted average of the rates on overnight Federal funds transactions with members of the Federal Reserve System arranged by Federal funds brokers on such day, as published by the Federal Reserve Bank of New York on the Business Day
next succeeding such day, provided that (a) if such day is not a Business Day, the Federal Funds Effective Rate for such day shall be such rate on such transactions on the next preceding Business Day, and (b) if no such rate is so
published on such next succeeding Business Day, the Federal Funds Effective Rate for such day shall be the average rate quoted to the Agent by federal funds dealers selected by the Agent on such day on such transaction as determined by the Agent.

 “Fees” means the fees and commissions provided for or referred to in Section 3.6 and any other fees
payable by the Borrower to the Agent or any Lender hereunder or under any other Loan Document. 
 “FEMA” means
the Federal Emergency Management Agency. 
 “FINRA Investigation” has the meaning given to that term in
Section 5.1(b)(ii). 
 “FIRREA” means the Financial Institutions Reform, Recovery, and Enforcement Act of
1989, as amended from time to time. 
 “Fixed Charge Coverage Ratio” means the ratio of (a) Adjusted
EBITDA to (b) Fixed Charges for the period used to calculate Adjusted EBITDA. 
 “Fixed Charges” means,
for any period, the sum of (a) Interest Expense of the Borrower, the Guarantor and their respective Subsidiaries determined on a consolidated basis for such period, plus (b) all regularly scheduled principal payments made with
respect to Indebtedness of the Borrower, the Guarantors and their respective Subsidiaries during such period, other than any balloon, bullet or similar principal payment which repays such Indebtedness in full (provided that any such regularly
scheduled principal payments that are not payable monthly shall, for purposes of this definition, be treated as if such payment were payable in equal monthly installments commencing on such payment date to and including the month immediately prior
to the date of the next such scheduled payment or, if there is no such next scheduled payment, the Maturity Date), plus (c) all Preferred Dividends paid during such period. Borrower’s Share of the Fixed Charges of its Unconsolidated
Affiliates shall be included in the determination of Fixed Charges. 

  
 16 

 “Flood Hazard Determination” has the meaning given to that term in
Section 7.16. 
 “Flood Hazard Property” has the meaning given to that term in Section 7.16.

 “Flood Laws” means the National Flood Insurance Reform Act of 1994 and all legislation related thereto.

 “Funds From Operations” means, with respect to a Person and for a given period, (a) net income (loss)
of such Person determined on a consolidated basis for such period minus (or plus) (b) gains (or losses) from debt restructuring, marked-to-market adjustments on interest rate swaps, and sales of property during such period, plus
(c) depreciation with respect to such Person’s real estate assets and amortization (other than amortization of deferred financing costs) of such Person for such period, all after adjustment for unconsolidated partnerships and joint
ventures, plus (d) acquisition fees solely related to the issuance of new Equity Interests in an amount not to exceed 2% of the gross proceeds of each such issuance. Adjustments for unconsolidated entities will be calculated to reflect funds
from operations on the same basis. 
 “GAAP” means U.S. generally accepted accounting principles set forth in
the opinions and pronouncements of the Accounting Principles Board of the American Institute of Certified Public Accountants and statements and pronouncements of the Financial Accounting Standards Board or in such other statements by such other
entity as may be approved by a significant segment of the accounting profession. 
 “Governing Documents” of
any Person means the declaration of trust, certificate or articles of incorporation, by-laws, partnership agreement or operating or members agreement, as the case may be, and any other organizational or governing documents, of such Person.

 “Governmental Approvals” means all authorizations, consents, approvals, licenses and exemptions of,
registrations and filings with, and reports to, all Governmental Authorities. 
 “Governmental Authority” means
any national, state or local government (whether domestic or foreign), any political subdivision thereof or any other governmental, quasi-governmental, judicial, public or statutory instrumentality, authority, body, agency, bureau or entity
(including, without limitation, the Federal Deposit Insurance Corporation, the Comptroller of the Currency or the Federal Reserve Board, any central bank or any comparable authority) or any arbitrator with authority to bind a party at law.

 “Gross Cash Proceeds” means, with respect to any Equity Issuance by any Person, the aggregate amount of all
cash and the Fair Market Value of all other property (other than securities of such Person being converted or exchanged in connection with such Equity Issuance) received by such Person in respect of such Equity Issuance. 

  
 17 

 “Guarantors” means, individually and collectively, as the context shall
require, the REIT Guarantor, Wells Core Office Income Holdings, LLC and all Material Subsidiaries of the Borrower or the REIT Guarantor (other than Excluded Subsidiaries), and any other Person that is now or hereafter a party to the Guaranty as a
“Guarantor”. 
 “Guaranty” (whether one or more) means the Amended and Restated Guaranty of even date
herewith substantially in the form of Exhibit C executed by the Guarantors and delivered to the Agent in accordance with this Agreement, as modified, amended, supplemented or restated from time to time. 

“Hazardous Materials” means all or any of the following: (a) substances that are defined or listed in, or otherwise
classified pursuant to, any applicable Environmental Laws as “contaminant”, “hazardous substances”, “hazardous materials”, “hazardous wastes”, “pollutant”, “toxic substances” or any other
formulation intended to define, list or classify substances by reason of deleterious properties such as ignitability, corrosivity, reactivity, carcinogenicity, reproductive toxicity, “TCLP” toxicity or “EP toxicity”;
(b) oil, petroleum or petroleum derived substances, natural gas, natural gas liquids or synthetic gas and drilling fluids, produced waters and other wastes associated with the exploration, development or production of crude oil, natural gas or
geothermal resources; (c) any flammable substances or explosives or any radioactive materials; (d) asbestos in any form; (e) electrical equipment which contains any oil or dielectric fluid containing levels of polychlorinated
biphenyls in excess of fifty parts per million; and (f) any other chemicals, materials or substances regulated pursuant to any Environmental Law. 
 “Implied Debt Service” means, as of a given date, an amount equal to the annual principal and interest payment sufficient to amortize in full, during a 30-year period, an amount equal to
the Aggregate Outstanding Credit Exposure as of such date, calculated using an interest rate equal to the greater of (a) the yield to maturity of the then current ten-year United States Treasury obligations as reasonably determined by the Agent
plus two and one-half percent (2.5%) or (b) eight percent (8.00%). 
 “Implied Debt Service Coverage
Ratio” means, at any date of determination, the ratio of (a) Adjusted NOI for the most recent fiscal quarter then ended, annualized, to (b) Implied Debt Service. 

“Increase Date” has the meaning given to that term in Section 2.11(b)(ii). 

“Indebtedness” means, with respect to a Person, at the time of computation thereof, all of the following (without
duplication): (a) all obligations of such Person in respect of money borrowed (other than accounts payable incurred in the ordinary course of business which are not more than sixty (60) days past due); (b) all obligations of such
Person, whether or not for money borrowed (i) represented by notes payable, or drafts accepted, in each case representing extensions of credit, (ii) evidenced by bonds, debentures, notes or similar instruments, or (iii) constituting
purchase money 

  
 18 

 
indebtedness, conditional sales contracts, title retention debt instruments or other similar instruments, upon which interest charges are customarily paid or that are issued or assumed as full or
partial payment for property or services rendered; (c) Capitalized Lease Obligations of such Person; (d) all reimbursement obligations of such Person under any letters of credit or acceptances (whether or not the same have been presented
for payment); (e) all Off-Balance Sheet Obligations of such Person; (f) all obligations of such Person to purchase, redeem, retire, defease or otherwise make any payment in respect of any Mandatorily Redeemable Stock issued by such Person
or any other Person, valued at the greater of its voluntary or involuntary liquidation preference plus accrued and unpaid dividends; (g) all obligations of such Person in respect of any purchase obligation, repurchase obligation, takeout
commitment or forward equity commitment, in each case evidenced by a binding agreement (excluding any such obligation to the extent the obligation can be satisfied by the issuance of Equity Interests (other than Mandatorily Redeemable Stock) at the
option of such Person); (h) net obligations under any Derivatives Contract not entered into as a hedge against existing Indebtedness, in an amount equal to the Derivatives Termination Value thereof; (i) all Contingent Liabilities of such
Person (except for guaranties of customary exceptions for fraud, misapplication of funds, environmental indemnities, violation of “special purpose entity” covenants, bankruptcy, insolvency, receivership or other similar events and other
similar exceptions to recourse liability until a claim is made with respect thereto, and then shall be included only to the extent of the amount of such claim that is not being contested in good faith); (j) all Indebtedness of another Person
secured by (or for which the holder of such Indebtedness has an existing right, contingent or otherwise, to be secured by) any Lien on property or assets owned by such Person, even though such Person has not assumed or become liable for the payment
of such Indebtedness or other payment obligation; and (k) such Person’s pro rata share (or, in the case of Borrower, Borrower’s Share) of the Indebtedness of any Unconsolidated Affiliate of such Person. Indebtedness of any
Person shall include Indebtedness of any partnership or joint venture in which such Person is a general partner or joint venturer to the extent of such Person’s pro rata share (or, in the case of Borrower, Borrower’s Share) of the
ownership of such partnership or joint venture (except if such Indebtedness, or portion thereof, is recourse to such Person, in which case the greater of such Person’s pro rata portion (or, in the case of Borrower, Borrower’s Share)
of such Indebtedness or the amount of the recourse portion of the Indebtedness, shall be included as Indebtedness of such Person). All Loans and Letter of Credit Liabilities shall constitute Indebtedness of the Borrower. 

“Indemnifiable Amounts” has the meaning given to that term in Section 11.7. 

“Indemnified Party” has the meaning given to that term in Section 12.9. 

“Indemnity Proceeding” has the meaning given to that term in Section 12.9. 

“Information” has the meaning given to that term in Section 12.8(a). 

“Initial Investment Period” has the meaning given to that term in Section 9.3. 

“Initial Maturity Date” means November 19, 2013. 

  
 19 

 “Intellectual Property” has the meaning given to that term in
Section 6.1(t). 
 “Interest Expense” means, for any period, without duplication, (a) total interest
expense of the Borrower, the Guarantors and their respective Subsidiaries, plus recurring fees such as recurring issuer, trustee and credit enhancement fees in connection with tax-exempt financings, determined on a consolidated basis in accordance
with GAAP for such period, plus (b) the Borrower’s Share of Interest Expense of its Unconsolidated Affiliates for such period. Interest Expense shall exclude interest rate hedge termination payments or receipts, loan prepayment costs,
upfront loan fees, and capitalized interest expense covered by an interest reserve established under a construction loan facility. 
 “Interest Period” means with respect to any LIBOR Rate Loan, each period commencing on the date such LIBOR Rate Loan is made or the day following the last day of the next preceding
Interest Period for such Loan and ending seven calendar (7) days, one (1) month, two (2) months, three (3) months or six (6) months thereafter, as the Borrower may select in a Notice of Borrowing, Notice of Continuation or
Notice of Conversion, as the case may be, except that, for any Interest Period other than a seven calendar (7) day Interest Period, each Interest Period that commences on the last Business Day of a calendar month (or on a day for which there is
no numerically corresponding day in the last calendar month of such Interest Period) shall end on the last Business Day of the last calendar month of such Interest Period. Notwithstanding the foregoing: (i) no Interest Period for a LIBOR Rate
Loan shall end after the Maturity Date; and (ii) each Interest Period that would otherwise end on a day which is not a Business Day shall end on the next succeeding Business Day (or, if such next succeeding Business Day falls in the next
succeeding calendar month, on the next preceding Business Day). 
 “Interest Rate Contract” means any interest
rate swap agreement, interest rate cap agreement, interest rate collar agreement, interest rate insurance arrangement, or any other agreement or arrangement designed to provide protection against fluctuation in interest rates. 

“Internal Revenue Code” means the Internal Revenue Code of 1986, as amended. 

“Investment” means, with respect to any Person, any acquisition or investment (whether or not of a controlling interest)
by such Person, by means of any of the following: (a) the purchase or other acquisition of any Equity Interest in another Person; (b) a loan, advance or extension of credit to, capital contribution to, guaranty of Indebtedness of, or
purchase or other acquisition of any Indebtedness of, another Person, including any partnership or joint venture interest in such other Person; (c) the purchase or other acquisition (in one transaction or a series of transactions) of assets of
another Person that constitute the business or a division or operating unit of another Person; (d) the purchase or other acquisition of Cash Equivalents or (e) the acquisition in the ordinary course of business of any interests in real
property or any other investment. Any binding commitment to make an Investment in any other Person, as well as any option of another Person to require an Investment in such Person, shall constitute an Investment. Except as expressly provided
otherwise, for purposes of determining compliance with 

  
 20 

 
any covenant contained in the Loan Documents, the amount of any Investment shall be the amount actually invested, without adjustment for subsequent increases or decreases in the value of such
Investment. 
 “Issuing Lender” means Regions in its capacity as the Lender issuing the Letters of Credit and
its successors and assigns. 
 “Joinder Agreement” means the joinder agreement with respect to the Guaranty,
the Contribution Agreement and the Pledge Agreement to be executed and delivered pursuant to Section 7.12 by any additional Guarantor, substantially in the form of Exhibit D. 

“LC Disbursement” has the meaning given to that term in Section 2.3(j). 

“Lender” means each financial institution from time to time party hereto, together with its respective successors and
permitted assigns. The Issuing Lender shall also be a Lender. 
 “Lending Office” means, for each Lender and
for each Type of Loan, the office of such Lender specified as such on its signature page hereto (or, if not set forth thereon, as specified in its administrative questionnaire provided to the Agent) or in the applicable Assignment and Acceptance
Agreement, or such other office of such Lender as such Lender may notify the Agent in writing from time to time. 

“Letter of Credit” means an irrevocable standby letter of credit in respect of obligations of the Borrower or a
Subsidiary incurred pursuant to contracts made or performances undertaken or to be undertaken in the ordinary course of such Person’s business which is payable upon presentation of a sight draft and other documents described in the Letter of
Credit, if any, as originally issued pursuant to this Agreement or as amended, modified, extended, renewed or supplemented. 

“Letter of Credit Commitment Amount” at any time equals $25,000,000. 

“Letter of Credit Documents” means, with respect to any Letter of Credit, collectively, any application therefor, any
certificate or other document presented in connection with a drawing under such Letter of Credit and any other agreement, instrument or other document governing or providing for (a) the rights and obligations of the parties concerned or at risk
with respect to such Letter of Credit or (b) any collateral security for any of such obligations. 
 “Letter of
Credit Exposure” means, at any time, the sum of the Letter of Credit Liabilities at such time. Except to the extent that the Letter of Credit Exposure of a Defaulting Lender has been reallocated in accordance with Section 3.11(c), the
Letter of Credit Exposure of any Lender at any time shall be its Commitment Percentage of the total Letter of Credit Exposure at such time. 
 “Letter of Credit Liabilities” means, without duplication, at any time and in respect of any Letter of Credit, the sum of (a) the Stated Amount of such Letter of Credit

  
 21 

 
plus (b) the aggregate unpaid principal amount of all Reimbursement Obligations of the Borrower at such time due and payable in respect of all drawings made under such Letter of Credit. For
purposes of this Agreement, a Lender (other than the Lender acting as the Issuing Lender) shall be deemed to hold a Letter of Credit Liability in an amount equal to its participation interest in the related Letter of Credit under Section 2.3,
and the Lender acting as the Issuing Lender shall be deemed to hold a Letter of Credit Liability in an amount equal to its retained interest in the related Letter of Credit after giving effect to the acquisition by the Lenders other than the Lender
acting as the Issuing Lender of their participation interests under such section. 
 “Leverage Ratio” means the
ratio (expressed as a percentage) of (a) Total Indebtedness to (b) Total Asset Value. 
 “LIBOR Base
Rate” means, for any LIBOR Rate Loan for any Interest Period therefor, the rate per annum appearing on Reuters BBA Libor Rates Page 3750 (or on any successor or substitute page of such page) providing rate quotations comparable to those
currently provided on such page, as reasonably determined by the Agent from time to time for purposes of providing quotations of interest rates applicable to dollar deposits in the London interbank market) at approximately 11:00 a.m., London time,
two (2) Business Days prior to the commencement of such Interest Period. In the event that such rate is not available at such time for any reason, then the “LIBOR Base Rate” with respect to such LIBOR Rate Loan for such
Interest Period shall be the rate at which dollar deposits of $5,000,000 and for a maturity comparable to such Interest Period are offered by the principal London office of the Agent in immediately available funds in the London interbank market at
approximately 11:00 a.m., London time, two (2) Business Days prior to the commencement of such Interest Period. 

“LIBOR Rate” means, with respect to any LIBOR Rate Loan for any Interest Period therefore, an interest rate per annum
(rounded upwards, if necessary, to the next  1/100
of 1%) equal to (a) the LIBOR Base Rate for such Interest Period multiplied by (b) the Statutory Reserve Rate. 

“LIBOR Rate Loans” means Loans bearing interest at a rate based on the LIBOR Rate. 

“Lien” as applied to the property of any Person means: (a) any security interest, encumbrance, mortgage, deed to
secure debt, deed of trust, pledge, lien, charge or lease constituting a Capitalized Lease Obligation, conditional sale or other title retention agreement, or other security title, encumbrance or preferential arrangement which has the same practical
effect of constituting a security interest or encumbrance of any kind, whether voluntarily incurred or arising by operation of law, in respect of any property of such Person, or upon the income or profits therefrom; (b) any arrangement, express
or implied, under which any property of such Person is transferred, sequestered or otherwise identified for the purpose of subjecting the same to the payment of Indebtedness or performance of any other obligation in priority to the payment of the
general, unsecured creditors of such Person; and (c) the filing of any financing statement under the Uniform Commercial Code or its equivalent in any jurisdiction, other than a financing statement

  
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filed in respect of a lease not constituting a Capitalized Lease Obligation pursuant to Section 9-505 (or a successor provision) of the Uniform Commercial Code as in effect in an applicable
jurisdiction that is not in the nature of a security interest. 
 “Limited Recovery Amount” means the amount
used to calculate the documentary stamp taxes due in connection with the recording of a Mortgage on any Borrowing Base Property located in the state of Florida, which amount shall not be less than 120% of the Appraised Value of such Borrowing Base
Property as of the most recent Appraisal received by the Agent prior to the addition of such Property as a Borrowing Base Property. 
 “Loan” means a Revolving Loan or a Swingline Loan. Amounts drawn under a Letter of Credit shall also be considered Revolving Loans as provided in Section 2.3(e). 

“Loan Document” means this Agreement, each Note, each Letter of Credit Document, the Guaranty, the Contribution
Agreement, the Pledge Agreement, each Mortgage, each Joinder Agreement, each Control Agreement, any UCC financing statements and each other document or instrument now or hereafter executed and delivered by an Obligor in connection with, pursuant to
or relating to the Existing Credit Agreement or this Agreement. 
 “Mandatorily Redeemable Stock” means, with
respect to any Person, any Equity Interest of such Person which by the terms of such Equity Interest (or by the terms of any security into which it is convertible or for which it is exchangeable or exercisable), upon the happening of any event or
otherwise (a) matures or is mandatorily redeemable, pursuant to a sinking fund obligation or otherwise (other than an Equity Interest to the extent redeemable in exchange for common stock or other equivalent common Equity Interests),
(b) is convertible into or exchangeable or exercisable for Indebtedness or Mandatorily Redeemable Stock, or (c) is redeemable at the option of the holder thereof, in whole or in part (other than an Equity Interest which is redeemable
solely in exchange for common stock or other equivalent common Equity Interests); in each case, on or prior to the Maturity Date. Stock in the REIT Guarantor shall not be deemed Mandatorily Redeemable Stock solely due to the Share Redemption
Program, provided that (x) no Default or Event of Default exists or would arise from any redemption pursuant to the Share Redemption Program and (y) the aggregate amount of redemptions pursuant to the Share Redemption Program in any
calendar year shall not exceed the amount permitted under the Share Redemption Program as of the Agreement Date. 

“Material Adverse Effect” means a material adverse change in or effect on (a) the business, assets, financial
condition, liabilities (actual or contingent), or results of operations or prospects of the Borrower and its Subsidiaries or any other Obligor and its Subsidiaries each taken as a whole, (b) the ability of an Obligor to perform its obligations
under the Loan Documents to which it is a party, (c) the validity or enforceability of such Loan Documents, or (d) the rights and remedies of the Lenders and the Agent under the Loan Documents. 

“Material Change” has the meaning given to that term in Section 8.6(f). 

  
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 “Material Contract” means any contract or other arrangement (other than
Loan Documents), whether written or oral, to which the Borrower, any other Obligor or any of their respective Subsidiaries is a party as to which the breach, nonperformance, cancellation or failure to renew by any party thereto could reasonably be
expected to have a Material Adverse Effect. 
 “Material Indebtedness” has the meaning given to that term in
Section 10.1(f). 
 “Material Subsidiary” means any Subsidiary of the Borrower or the REIT Guarantor which
either (a) has assets which constitute more than five percent (5%) of Adjusted Total Asset Value at the end of the most recent calendar quarter of the Borrower, or (b) owns (or is the lessee under an Eligible Ground Lease of) a
Borrowing Base Property included in determining the Borrowing Base Value. 
 “Maturity Date” means (i) the
Initial Maturity Date, (ii) if the Borrower exercises its extension option under Section 2.6(b), the Extended Maturity Date, or (iii) or if the Commitments are earlier terminated pursuant to Section 2.11, such earlier date.

 “Maturity Extension Period” means period of time from the Initial Maturity Date up to and including the
Extended Maturity Date. 
 “Metropolitan Statistical Area” means any metropolitan area containing at least
1,000,000 persons. 
 “Minimum Borrowing Base Certificate” has the meaning given to that term in
Section 8.5(c). 
 “Minimum Borrowing Base Requirements” has the meaning given to that term in
Section 8.5(c). 
 “Moody’s” means Moody’s Investors Service, Inc. and its successors.

 “Mortgages” shall mean, collectively, the mortgages, deeds of trust or deeds to secure debt securing the
Obligations executed from time to time by Borrower and any Obligor in favor of Agent, in form and substance satisfactory to Agent, and as the same may be modified, amended, supplemented or restated from time to time. 

“Mortgage Receivable” means mortgage and notes receivable and other promissory notes, including interest payments
thereunder, held by the Borrower or any Subsidiary of the Borrower issued by a Person other than the REIT Guarantor or its Subsidiaries. 
 “Multiemployer Plan” means at any time an employee pension benefit plan within the meaning of Section 4001(a)(3) of ERISA to which any member of the ERISA Group is then making or
accruing an obligation to make contributions or has within the preceding five plan years made contributions, including for these purposes any Person which ceased to be a member of the ERISA Group during such five year period. 

  
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 “Negative Pledge” means a provision of any document, instrument or
agreement (including any Governing Document), other than this Agreement or any other Loan Document, that prohibits, restricts or limits, or purports to prohibit, restrict or limit, the creation or assumption of any Lien on any assets of a Person as
security for the Indebtedness of such Person or any other Person, or entitles another Person to obtain or claim the benefit of a Lien on any assets of such Person; provided, however, that an agreement that conditions a Person’s
ability to encumber its assets upon the maintenance of one or more specified ratios that limit such Person’s ability to encumber its assets but that do not generally prohibit the encumbrance of its assets, or the encumbrance of specific assets,
shall not constitute a Negative Pledge. 
 “Net Dividends” means, for any given period of time for the REIT
Guarantor, an amount equal to (a) one hundred percent (100.0%) of all dividends or other distributions, direct or indirect, on account of any shares of any Equity Interest of the REIT Guarantor (except dividends or distributions payable
solely in shares of that class of equity interest to the holders of that class) during such period, less (b) any amount of such dividends or distributions constituting Dividend Reinvestment Proceeds. 

“Net Operating Income” or “NOI” means, for any Property and for a given period, an amount equal to the
sum of (a) the gross revenues for such Property for such fiscal period received in the ordinary course of business (excluding pre-paid rents and revenues and security deposits except to the extent applied in satisfaction of tenants’
obligations for rent) minus (b) all operating expenses incurred with respect to such Property for such fiscal period (including an appropriate accrual for property taxes, insurance and other expenses not paid quarterly, but excluding debt
service charges, income taxes, depreciation, amortization and other non-cash expenses); provided management expenses computed at an annual rate equal to the greater of (i) an assumed three percent (3.0%) annual base management fee
for such Property or (ii) the annualized amount of management fees actually incurred with respect to such Property, on a pro rata basis for such period, shall be deducted from such amount (to the extent not duplicative of deductions
already taken in the calculation of Net Operating Income). The Borrower may perform the preceding calculation on an aggregate basis for all such Properties wherever the context would appropriately permit or warrant the use of an aggregate
calculation. 
 “New Lender” has the meaning given to that term in Section 2.11(b)(i). 

“Nonrecourse Indebtedness” means, with respect to a Person, any Indebtedness of such Person for borrowed money for the
repayment of which none of Borrower, REIT Guarantor nor any other Guarantor has any personal liability (other than for customary exceptions for fraud, misapplication of funds, environmental indemnities, violation of “special purpose
entity” covenants, bankruptcy, insolvency, receivership or other similar events and other similar exceptions to non-recourse liability until a claim is made with respect thereto, and then such Indebtedness shall not constitute “Nonrecourse
Indebtedness” only to the extent of the amount of such claim) or, if such Person is Borrower or REIT Guarantor, in which recourse of the applicable holder of such Indebtedness for payment is contractually limited to specific assets of such
Person 

  
 25 

 
encumbered by a Lien securing such Indebtedness (other than for customary exceptions for fraud, misapplication of funds, environmental indemnities, violation of “special purpose entity”
covenants, bankruptcy, insolvency, receivership or other similar events and other similar exceptions to non-recourse liability until a claim is made with respect thereto, and then such Indebtedness shall not constitute “Nonrecourse
Indebtedness” only to the extent of the amount of such claim). For the avoidance of doubt, if any Indebtedness is partially guaranteed by Borrower or REIT Guarantor, then the portion of such Indebtedness that is not so guaranteed shall still be
Nonrecourse Indebtedness if it otherwise satisfies the requirements in this definition. Notwithstanding the foregoing, for the purposes of Section 9.1(c), “Nonrecourse Indebtedness” shall mean, with respect to a Person,
(a) Indebtedness for borrowed money in respect of which recourse for payment (except for customary exceptions for fraud, misapplication of funds, environmental indemnities, violation of “special purpose entity” covenants, bankruptcy,
insolvency, receivership or other similar events and other similar exceptions to recourse liability until a claim is made with respect thereto, and then such Indebtedness shall not constitute “Nonrecourse Indebtedness” only to the extent
of the amount of such claim) is contractually limited to specific assets of such Person encumbered by a Lien securing such Indebtedness or (b) if such Person is a Single Asset Entity, any Indebtedness for borrowed money of such Person.

 “Non-Wholly Owned Subsidiary” means any Subsidiary which is not a Wholly Owned Subsidiary. 

“Note” means a Revolving Note or a Swingline Note. 

“Notice of Borrowing” means a notice in the form of Exhibit E to be delivered to the Agent pursuant to
Section 2.1(b) evidencing the Borrower’s request for a borrowing of Revolving Loans. 
 “Notice of
Continuation” means a notice in the form of Exhibit F to be delivered to the Agent pursuant to Section 2.8 evidencing the Borrower’s request for the Continuation of a LIBOR Rate Loan. 

“Notice of Conversion” means a notice in the form of Exhibit G to be delivered to the Agent pursuant to
Section 2.9 evidencing the Borrower’s request for the Conversion of a Loan from one Type to another Type. 

“Notice of Swingline Borrowing” means a notice in the form of Exhibit H to be delivered to the Agent pursuant to
Section 2.2 evidencing the Borrower’s request for a borrowing of Swingline Loans. 
 “Obligations”
means, individually and collectively: (a) the aggregate principal balance of, and all accrued and unpaid interest on, all Loans; (b) all Reimbursement Obligations and all other Letter of Credit Liabilities; and (c) all other
indebtedness, liabilities, obligations, covenants and duties of the Borrower and the Guarantors owing to the Agent, the Swingline Lender, the Issuing Lender or any Lender of every kind, nature and description, under or in respect of this Agreement
or any of the other Loan 

  
 26 

 
Documents, including, without limitation, the Fees and indemnification obligations, whether direct or indirect, absolute or contingent, due or not due, contractual or tortious, liquidated or
unliquidated, and whether or not evidenced by any promissory note. 
 “Obligors” means the Borrower and the
Guarantors. 
 “Occupancy Rate” means, with respect to a Property at any time, the ratio, expressed as a
percentage, of (a) the net rentable square footage of such Property actually occupied by tenants that are not affiliated with the Borrower and paying rent (or subject to free rent for periods of ninety (90) days or less) at rates not
materially less than rates generally prevailing at the time the applicable lease was entered into, pursuant to binding leases as to which no monetary default has occurred and has continued unremedied for thirty (30) or more days to (b) the
aggregate net rentable square footage of such Property. For purposes of the definition of “Occupancy Rate”, a tenant shall be deemed to actually occupy a Property notwithstanding a temporary cessation of operations for renovation, repairs
or other temporary reason, or for the purpose of completing tenant build-out or that is otherwise scheduled to be open for business within ninety (90) days of such date. 
 “Off-Balance Sheet Obligations” means liabilities and obligations of the REIT Guarantor, any Subsidiary of the REIT Guarantor or any other Person in respect of “off-balance sheet
arrangements” (as defined in the SEC Off-Balance Sheet Rules) which the REIT Guarantor would be required to disclose in the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section of the
REIT Guarantor’s report on Form 10-Q or Form 10-K (or their equivalents) which the REIT Guarantor is required to file with the Securities and Exchange Commission (or any Governmental Authority substituted therefor). As used in this definition,
the term “SEC Off-Balance Sheet Rules” means the Disclosure in Management’s Discussion and Analysis About Off Balance Sheet Arrangements, Securities Act Release No. 33-8 182, 68 Fed. Reg. 5982 (Feb. 5, 2003) (codified at 17 CFR
Parts 228, 229 and 249). 
 “Outstanding Credit Exposure” means, as to any Lender at any time, the sum of
(i) the aggregate principal amount of its Revolving Loans outstanding at such time, plus (ii) its Letter of Credit Exposure at such time plus (iii) its Swingline Exposure at such time. 

“Participant” has the meaning given to that term in Section 12.5(c). 

“Patriot Act” has the meaning given to that term set forth in Section 12.19. 

“PBGC” means the Pension Benefit Guaranty Corporation and any successor agency. 

“Permitted Liens” means, as to any Person, (a) liens securing taxes, assessments and other charges or levies
imposed by any Governmental Authority (excluding any lien imposed pursuant to any of the provisions of ERISA or pursuant to any environmental laws) or the claims of materialmen, mechanics, carriers, warehousemen or landlords for labor, materials,
supplies or rentals incurred in the ordinary course of business, which are not at the time required to be paid or discharged under the applicable provisions of this 

  
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Agreement; (b) liens consisting of deposits or pledges made, in the ordinary course of business, in connection with, or to secure payment of, obligations under workers’ compensation,
unemployment insurance or similar applicable laws or to secure liabilities to insurance carriers; (c) utility deposits and other deposits to secure the performance of bids, trade contracts (other than for borrowed money), leases, purchase
contracts, construction contracts, governmental contracts, statutory obligations, surety bonds, performance bonds and other obligations of a like nature incurred in the ordinary course of business; provided that (i) any such lien
encumbers only such deposits and, (ii) such Lien, after giving effect to the Indebtedness secured thereby, does not give rise to an Event of Default; (d) Liens for purchase money obligations for equipment (or Liens to secure Indebtedness
incurred within ninety (90) days after the purchase of any equipment to pay all or a portion of the purchase price thereof or to secure Indebtedness incurred solely for the purpose of financing the acquisition of any such equipment, or
extensions, renewals, or replacements of any of the foregoing for the same or lesser amount); provided that (i) the Indebtedness secured by any such Lien does not exceed the purchase price of such equipment, (ii) any such Lien
encumbers only the equipment so purchased and the proceeds upon sale, disposition, loss or destruction thereof, and (iii) such Lien, after giving effect to the Indebtedness secured thereby, does not give rise to an Event of Default;
(e) liens consisting of encumbrances in the nature of zoning restrictions, easements, and rights or restrictions of record on the use of real property, which do not materially detract from the value of such property or impair the intended use
thereof in the business of such Person; (f) the rights of tenants under leases or subleases on market terms granted to third parties not interfering with the ordinary conduct of business of such Person; (g) liens in favor of the Agent for
the benefit of the Lenders; (h) liens in favor of the Borrower or a Guarantor securing obligations owing by a Subsidiary of the Borrower or a Guarantor to the Borrower or a Guarantor; and (i) liens securing judgments that do not otherwise
give rise to a Default or an Event of Default. 
 “Person” means an individual, corporation, partnership,
limited liability company, joint stock company, association, trust or unincorporated organization, joint venture, a government or any agency or political subdivision thereof, or any other entity of whatever nature. 

“Plan” means at any time an employee pension benefit plan (other than a Multiemployer Plan) which is covered by Title IV
of ERISA or subject to the minimum funding standards under Section 412 of the Internal Revenue Code and either (a) is maintained, or contributed to, by any member of the ERISA Group for employees of any member of the ERISA Group or
(b) has at any time within the preceding five years been maintained, or contributed to, by any Person which was at such time a member of the ERISA Group for employees of any Person which was at such time a member of the ERISA Group. 

“Pledge Agreement” shall mean the Amended and Restated Pledge Agreement of even date herewith executed by Borrower and
each Obligor in favor of Agent, for the ratable benefit of Lenders, as modified, amended, supplemented or restated from time to time. 

  
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 “Post-Default Rate” means, in respect of any principal of any Loan or any
other Obligation (including Letter of Credit fees set forth in Section 3.6(b)) that is not paid when due (whether at stated maturity, by acceleration, by optional or mandatory prepayment or otherwise), a rate per annum equal to the sum of
(a) two percent (2.0%) per annum plus (b) the sum of (i) the Alternate Base Rate plus (ii) Applicable ABR Margin as in effect from time to time. 

“Potential Borrowing Base Property(s)” has the meaning given to that term in Section 8.5(a)(i). 

“Preferred Dividends” means, for any period and without duplication, all Restricted Payments paid during such period on
Preferred Equity Interests issued by the REIT Guarantor or any of its Subsidiaries. Preferred Dividends shall not include dividends or distributions (a) paid or payable solely in Equity Interests (other than Mandatorily Redeemable Stock)
payable to holders of such class of Equity Interests; (b) paid or payable to the REIT Guarantor or any of its Subsidiaries; or (c) constituting or resulting in the redemption of Preferred Equity Interests, other than scheduled redemptions
not constituting balloon, bullet or similar redemptions in full. 
 “Preferred Equity Interest” means, with
respect to any Person, Equity Interests in such Person which are entitled to preference or priority over any other Equity Interest in such Person in respect of the payment of dividends or distribution of assets upon liquidation or both. 

“Prime Rate” means the rate of interest per annum announced publicly by the Lender acting as the Agent as its prime rate
from time to time. The Prime Rate is not necessarily the best or the lowest rate of interest offered by the Lender acting as the Agent or any other Lender. Each change in the Prime Rate shall be effective from and including the date such change is
publicly announced as being effective. 
 “Principal Office” means the office of the Agent located at 3050
Peachtree Road NW, Suite 400, Atlanta, Georgia 30305, or such other office of the Agent as the Agent may designate from time to time. 
 “Prohibited Person” has the meaning given to that term in Section 6.1(ii). 
 “Property” means any parcel of real property, together with all improvements thereon, owned or leased pursuant to a ground lease by the Borrower, any other Obligor, or any of their
respective Subsidiaries or any Unconsolidated Affiliate of the Borrower, any other Obligor, or any of their respective Subsidiaries and which is located in a State of the United States of America or the District of Columbia. 

“Recourse Indebtedness” means Indebtedness for borrowed money that is not Nonrecourse Indebtedness. 

“Register” has the meaning given to that term in Section 12.5(e). 

“Regions” means Regions Bank, together with its successors and assigns. 

  
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 “Regulatory Change” means, with respect to any Lender, any change in
Applicable Law effective after the Agreement Date (including without limitation, Regulation D of the Board of Governors of the Federal Reserve System) or the adoption or making after such date of any interpretation, directive or request applying to
a class of banks, including such Lender, of or under any Applicable Law (whether or not having the force of law and whether or not failure to comply therewith would be unlawful) by any Governmental Authority or monetary authority charged with the
interpretation or administration thereof or compliance by any Lender with any request or directive regarding capital adequacy. For purposes of the foregoing, each of the following shall be deemed to be a Regulatory Change regardless of the date
adopted, issued, promulgated or implemented (a) all requests, rules, guidelines or directives in connection with the Dodd-Frank Wall Street Reform and Consumer Protection Act, and (b) all requests, rules, guidelines or directives
promulgated by the Bank for International Settlements, the Basel Committee on Banking Regulations and Supervisory Practices (or any successor or similar authority) or the United States financial regulatory authorities in connection with such
requests, rules, guidelines or directives in each case pursuant to Basel III. 
 “Reimbursement Obligation”
means the obligation of the Borrower to reimburse the Issuing Lender for any drawing honored by the Issuing Lender under a Letter of Credit. 
 “REIT” means a Person qualifying for treatment as a “real estate investment trust” under the Internal Revenue Code. 

“REIT Guarantor” means Wells Core Office Income REIT, Inc., a Maryland corporation. 

“Replacement Conditions” has the meaning given to that term in Section 8.5(b)(iii). 

“Replacement Event” has the meaning given to that term in Section 8.5(b)(iii). 

“Requisite Lenders” means, as of any date, Lenders whose aggregate Commitment Percentage exceeds sixty-six and
two-thirds percent (66 2/3%), or if the Commitments (or any part thereof) are no longer in effect as a result of the terms of Section 10.2, Lenders holding greater than sixty-six and two-thirds percent (66 2/3%) of the aggregate outstanding
principal amount of the Loans and participations in Letters of Credit; provided, at any time there are no more than two (2) Lenders, “Requisite Lenders” shall mean all Lenders; provided, further, that the
Commitments of, and the portion of the Loans held by, any Defaulting Lender shall be excluded for purposes of determining Requisite Lenders. 
 “Responsible Officer” means (a) with respect to REIT Guarantor (acting as a signatory for Borrower), REIT Guarantor’s President, chief executive officer, chief financial
officer, chief accounting officer or any other financial officer who is a vice president or more senior officer, (b) with respect to any other Obligor, such Obligor’s chief executive officer, chief financial officer, or any other financial
officer who is a vice 

  
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president or more senior officer, and (c) with respect to any Lender, any officer, partner, managing member or similar person apparently authorized to execute documents on behalf of such
Lender. A Responsible Officer shall also include any other person or officer specifically authorized and designated as such by the applicable Person. 
 “Restricted Payment” means (a) any dividend or other distribution, direct or indirect, on account of any Equity Interest of the Borrower or the REIT Guarantor, now or hereafter
outstanding, except a dividend payable solely in Equity Interests of identical class to the holders of that class; (b) any payment on account of any redemption, conversion, exchange, retirement, sinking fund or similar payment, purchase or
other acquisition for value, direct or indirect, of any Equity Interest of the Borrower or the REIT Guarantor, now or hereafter outstanding, except a conversion or exchange for other Equity Interests of identical class to the holders of that class;
and (c) any payment made to retire, or to obtain the surrender of, any outstanding warrants, options or other rights to acquire any Equity Interests of the Borrower or the REIT Guarantor, now or hereafter outstanding. 

“Revolving Loan” means a loan made by a Lender to the Borrower pursuant to Section 2.1(a). 

“Revolving Note” has the meaning given to that term in Section 2.10(a). 

“Secured Debt” means with respect to the Borrower, the REIT Guarantor and their respective Subsidiaries as of any given
date, the aggregate principal amount of all Indebtedness of such Persons on a consolidated basis outstanding at such date and that is secured in any manner by any Lien (other than Indebtedness secured in any manner by any Lien on any partnership,
membership or other equity interests unless such Indebtedness is also secured by a Lien on Property), and shall include (without duplication), Borrower’s Share of the Secured Debt of its Unconsolidated Affiliates. 

“Securities Act” means the Securities Act of 1933, as amended from time to time, together with all rules and regulations
issued thereunder. 
 “Security Documents” shall mean the Pledge Agreement, the Mortgages, any control
agreements, any UCC financing statements, and any other documents pursuant to which Borrower or any Obligor shall grant a Lien to Agent to secure the Obligations, as the same may be modified, amended, supplemented or restated from time to time.

 “Shareholder Equity” means an amount equal to shareholders’ equity or net worth of the REIT Guarantor
and its Subsidiaries (including, without limitation, the Excluded Subsidiaries) on a consolidated basis, as determined in accordance with GAAP. 
 “Share Redemption Program” means the share redemption program of the REIT Guarantor filed as Exhibit 4.4 to the REIT Guarantor’s Amendment No. 4 to Form S-11 filed on
June 4, 2010, as such share redemption program is amended from time to time (with Agent’s prior written consent to the extent required under Section 9.8(b)). 

  
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 “Single Asset Entity” means a Person (other than an individual) that
(a) only owns a single Property; (b) is engaged only in the business of owning, developing and/or leasing such Property; and (c) receives substantially all of its gross revenues from such Property. In addition, if the assets of a
Person consist solely of (i) equity interests in one other Single Asset Entity and (ii) cash and other assets of nominal value incidental to such Person’s ownership of the other Single Asset Entity, such Person shall also be deemed to
be a Single Asset Entity. 
 “Solvent” means, when used with respect to any Person, that (a) the fair
value and the fair salable value of its assets are each in excess of the fair valuation of its total liabilities (including all Contingent Liabilities computed at the amount which, in light of all the facts and circumstances existing at such time,
represents the amount that could reasonably be expected to become an actual and matured liability); (b) such Person is able to pay its debts or other obligations in the ordinary course as they mature; and (c) such Person has capital not
unreasonably small to carry on its business and all business in which it proposes to be engaged. 
 “S&P”
means Standard & Poor’s Rating Services, a division of The McGraw Hill Companies, Inc. and its successors. 

“Stabilized Property” means a completed Property that has achieved an Occupancy Rate of at least eighty percent
(80%) for a period of not less than one (1) full calendar quarter. 
 “Stated Amount” means the
amount available to be drawn by a beneficiary under a Letter of Credit from time to time, as such amount may be increased, reinstated or reduced from time to time in accordance with the terms of such Letter of Credit. 

“Statutory Reserve Rate” means a fraction (expressed as a decimal), the numerator of which is the number one and the
denominator of which is the number one minus the aggregate of the maximum reserve percentages (including any marginal, special, emergency or supplemental reserves) expressed as a decimal established by the Board to which the Agent is subject, with
respect to the LIBOR Rate, for Eurocurrency funding (currently referred to as “Eurocurrency Liabilities” in Regulation D of the Board). Such reserve percentages shall include those imposed pursuant to such Regulation D. Any portion of the
Loan consisting of a LIBOR Rate Loan shall be deemed to constitute Eurocurrency funding and to be subject to such reserve requirements without benefit of or credit for proration, exemptions or offsets that may be available from time to time to any
Lender under such Regulation D or any comparable regulation. The Statutory Reserve Rate shall be adjusted automatically on and as of the effective date of any change in any reserve percentage. 

“Subsidiary” means, for any Person, any corporation, partnership, limited liability company or other entity of which at
least a majority of the securities or other ownership interests having by the terms thereof ordinary voting power to elect a majority of the board of directors or other persons performing similar functions of such corporation, partnership, limited
liability company or other entity (without regard to the 

  
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occurrence of any contingency) is at the time directly or indirectly owned or controlled by such Person or one or more Subsidiaries of such Person or by such Person and one or more Subsidiaries
of such Person, and shall include all Persons the accounts of which are consolidated with those of such Person pursuant to GAAP. 
 “Swingline Commitment” means the Swingline Lender’s obligation to make Swingline Loans pursuant to Section 2.2 in an amount up to, but not exceeding, $30,000,000, as such amount
may be reduced from time to time in accordance with the terms hereof. 
 “Swingline Exposure” means, at any
time, the aggregate principal amount of all Swingline Loans outstanding at such time. Except to the extent that the Swingline Exposure of a Defaulting Lender has been reallocated in accordance with Section 3.11(c), the Swingline Exposure of any
Lender at any time shall be its Commitment Percentage of the total Swingline Exposure at such time. 
 “Swingline
Lender” means Regions Bank, together with its successors and assigns. 
 “Swingline Loan” means a loan
made by the Swingline Lender to the Borrower pursuant to Section 2.2(a). 
 “Swingline Note” means the
promissory note of the Borrower payable to the order of the Swingline Lender in a principal amount equal to the amount of the Swingline Commitment as originally in effect and otherwise duly completed, substantially in the form of Exhibit I.

 “Syndication Agent” means U.S. Bank National Association 

“Tangible Net Worth” means, as of a given date, (a) the Shareholder Equity of the REIT Guarantor and its
Subsidiaries determined on a consolidated basis plus (b) accumulated depreciation and amortization expense minus (c) the following (to the extent reflected in determining Shareholder Equity of the REIT Guarantor and its
Subsidiaries): (i) the amount of any write-up in the book value of any assets contained in any balance sheet resulting from revaluation thereof or any write-up in excess of the cost of such assets acquired, and (ii) all amounts appearing
on the assets side of any such balance sheet for assets which would be classified as intangible assets under GAAP (except for allocations of property purchase prices pursuant to ASC 805), all determined on a consolidated basis. 

“Taxes” has the meaning given to that term in Section 3.12. 

“Titled Agent” means any entity given the title of “Joint Lead Arranger and Bookrunner,”“Syndication
Agent” or “Documentation Agent” with respect to this Agreement, together with their respective successors and permitted assigns. 
 “Total Asset Value” means, as of any date of determination, an amount equal to the sum of (a) the aggregate Appraised Values for all Properties of the Borrower, the

  
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REIT Guarantor and their Subsidiaries, plus (b) cash and Cash Equivalents, plus (c) the GAAP book value of Construction-In-Process for Development Properties, Unimproved
Land, any other tangible assets and allocations of property purchase prices pursuant to ASC 805, plus the allowance for accumulated depreciation for such assets, plus (d) the Borrower’s Share of items (a)-(c) above with regard
to Unconsolidated Affiliates, provided if the extension option is exercised pursuant to Section 2.6(b), during the Maturity Extension Period “Total Asset Value” shall mean an amount equal to (i) the Adjusted NOI for
the most recent fiscal quarter then ended, annualized, divided by the Capitalization Rate for all Properties owned by the Borrower, REIT Guarantor and their Subsidiaries for more than twelve (12) months, plus (ii) the aggregate
Appraised Values for all Properties owned by the Borrower, the REIT Guarantor and their Subsidiaries for less than twelve (12) months, plus (iii) cash and Cash Equivalents, plus (iv) the GAAP book value of
Construction-In-Process for Development Properties, Unimproved Land, any other tangible assets and allocations of property purchase prices pursuant to ASC 805, plus the allowance for accumulated depreciation for such assets, plus (v) the
Borrower’s Share of items (i)-(iv) above with regard to Unconsolidated Affiliates. 
 “Total
Indebtedness” means all Indebtedness for borrowed money of the Borrower, the REIT Guarantor and their respective Subsidiaries determined on a consolidated basis and in the case of the Borrower, shall include (without duplication), the
Borrower’s Share of the Indebtedness for borrowed money of its Unconsolidated Affiliates. 
 “Type” with
respect to any Loan, refers to whether such Loan is a LIBOR Rate Loan or Base Rate Loan. 
 “Unconsolidated
Affiliate” means, in respect of any Person (the “First Person”), any other Person in whom the First Person holds an Investment, (a) which Investment is accounted for in the financial statements of the First Person on
an equity basis of accounting and whose financial results would not be consolidated under GAAP with the financial results of the First Person on the consolidated financial statements of the First Person, or (b) which is not a Subsidiary of the
First Person. 
 “Unfunded Liabilities” means, with respect to any Plan at any time, the amount (if any) by
which (a) the value of all benefit liabilities under such Plan, determined on a plan termination basis using the assumptions prescribed by the PBGC for purposes of Section 4044 of ERISA, exceeds (b) the fair market value of all Plan
assets allocable to such liabilities under Title IV of ERISA (excluding any accrued but unpaid contributions), all determined as of the then most recent valuation date for such Plan, but only to the extent that such excess represents a potential
liability of a member of the ERISA Group to the PBGC or any other Person under Title IV of ERISA. 
 “Unimproved
Land” means land on which no development (other than improvements that are not material and are temporary in nature) has occurred and on which no development is scheduled to occur within the following twelve (12) months. 

  
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 “Unsecured Debt” means Indebtedness of the Borrower, the REIT Guarantor and
their Subsidiaries on a consolidated basis outstanding at any time which is (a) not Secured Debt or (b) secured in any manner by any Lien on any partnership, membership or other equity interests unless also secured by a Lien on Property.

 “Unused Fee” shall have the meaning set forth in Section 3.6 hereof. 

“Unused Fee Ratio” shall mean the ratio of Aggregate Outstanding Credit Exposure to Aggregate Commitment. 

“Weighted Average Duration” of any Property means, on any date of determination with respect to such Property, the
number obtained by (a) summing the products obtained by multiplying (i) the remaining duration at such time of each lease with respect to such Property by (ii) the rentable square footage of the Property subject to such lease and
(b) dividing such sum by the aggregate rentable square footage of such Property subject to leases in effect as of such date. Weighted Average Duration shall be calculated, with respect to any Property, without regard to any unexercised
extension or termination options contained in any lease for such Property. 
 “Wholly Owned Subsidiary” means
any Subsidiary of the Borrower or the REIT Guarantor in respect of which all of the equity securities or other ownership interests (other than, in the case of a corporation, directors’ qualifying shares) are at the time directly or indirectly
owned by the Borrower and/or the REIT Guarantor. 
 Section 1.2    General; References to
Times. 
 REFERENCES IN THIS AGREEMENT TO “SECTIONS”, “ARTICLES”, “EXHIBITS” AND
“SCHEDULES” ARE TO SECTIONS, ARTICLES, EXHIBITS AND SCHEDULES HEREIN AND HERETO UNLESS OTHERWISE INDICATED. REFERENCES IN THIS AGREEMENT TO ANY DOCUMENT, INSTRUMENT OR AGREEMENT (A) SHALL INCLUDE ALL EXHIBITS, SCHEDULES AND OTHER
ATTACHMENTS THERETO, (B) SHALL INCLUDE ALL DOCUMENTS, INSTRUMENTS OR AGREEMENTS ISSUED OR EXECUTED IN REPLACEMENT THEREOF, TO THE EXTENT PERMITTED HEREBY AND (C) SHALL MEAN SUCH DOCUMENT, INSTRUMENT OR AGREEMENT, OR REPLACEMENT OR
PREDECESSOR THERETO, AS AMENDED, SUPPLEMENTED, RESTATED OR OTHERWISE MODIFIED AS OF THE DATE OF THIS AGREEMENT AND FROM TIME TO TIME THEREAFTER TO THE EXTENT NOT PROHIBITED HEREBY AND IN EFFECT AT ANY GIVEN TIME. WHEREVER FROM THE CONTEXT IT APPEARS
APPROPRIATE, EACH TERM STATED IN EITHER THE SINGULAR OR PLURAL SHALL INCLUDE THE SINGULAR AND PLURAL, AND PRONOUNS STATED IN THE MASCULINE, FEMININE OR NEUTER GENDER SHALL INCLUDE THE MASCULINE, THE FEMININE AND THE NEUTER. TITLES AND CAPTIONS OF
ARTICLES, SECTIONS, SUBSECTIONS AND CLAUSES IN THIS AGREEMENT ARE FOR CONVENIENCE ONLY, AND NEITHER LIMIT NOR AMPLIFY THE PROVISIONS OF THIS AGREEMENT. UNLESS OTHERWISE INDICATED, ALL REFERENCES TO TIME ARE REFERENCES TO ATLANTA, GEORGIA TIME.

  
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 Section 1.3    Accounting Terms; GAAP. 

Except as otherwise expressly provided herein, all terms of an accounting or financial nature shall be construed in accordance with GAAP,
as in effect from time to time; provided that, if the Borrower notifies the Agent that the Borrower requests an amendment to any provision hereof to eliminate the effect of any change occurring after the date hereof in GAAP or in the
application thereof on the operation of such provision (or if the Agent notifies the Borrower that the Requisite Lenders request an amendment to any provision hereof for such purpose), regardless of whether any such notice is given before or after
such change in GAAP or in the application thereof, then such provision shall be interpreted on the basis of GAAP as in effect and applied immediately before such change shall have become effective until such notice shall have been withdrawn or such
provision amended in accordance herewith. 
 ARTICLE II.        CREDIT FACILITY

 Section 2.1    Revolving Loans. 

(a) Generally.    Subject to the terms and conditions hereof (including Section 2.13),
during the period from the Effective Date to but excluding the Maturity Date, each Lender severally and not jointly agrees to make Revolving Loans to the Borrower in an aggregate principal amount at any one time outstanding up to, but not exceeding,
the amount of such Lender’s Commitment. Subject to the terms and conditions of this Agreement, during the period from the Effective Date to but excluding the Maturity Date, the Borrower may borrow, repay and reborrow Revolving Loans hereunder.

 (b) Requesting Revolving Loans.    The Borrower shall give the Agent notice
pursuant to a Notice of Borrowing or telephonic notice of each borrowing of Revolving Loans. Each Notice of Borrowing shall be delivered to the Agent (i) before 11:00 a.m. in the case of LIBOR Rate Loans, on the date three (3) Business
Days prior to the proposed date of such borrowing and (ii) in the case of Base Rate Loans, on the date one (1) Business Day prior to the proposed date of such borrowing. Any such telephonic notice shall include all information to be
specified in a written Notice of Borrowing and shall be promptly confirmed in writing by the Borrower pursuant to a Notice of Borrowing sent to the Agent by telecopy on the same day of the giving of such telephonic notice. The Agent will transmit by
telecopy the Notice of Borrowing (or the information contained in such Notice of Borrowing) or the information contained in a telephonic notice of borrowing (if such telephonic notice is received prior to a Notice of Borrowing) to each Lender
promptly upon receipt by the Agent. Each Notice of Borrowing or telephonic notice of each borrowing shall be irrevocable once given and binding on the Borrower. 

  
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 (c) Disbursements of Revolving Loan Proceeds.   No
later than 12:00 p.m. on the date specified in the Notice of Borrowing (provided such date complies with the requirements in Section 2.1(b)), each Lender will make available for the account of its applicable Lending Office to the Agent at the
Principal Office, in immediately available funds, the proceeds of the Revolving Loan to be made by such Lender. Subject to satisfaction of the applicable conditions set forth in Article V for such borrowing, the Agent will make the proceeds of such
borrowing available to the Borrower in Dollars, in immediately available funds, no later than 2:00 p.m. on the date and at the account specified by the Borrower in such Notice of Borrowing. 

Section 2.2    Swingline Loans. 

(a) Swingline Loans.    Subject to the terms and conditions hereof (including
Section 2.13), during the period from the Effective Date to but excluding the Maturity Date, the Swingline Lender agrees to make Swingline Loans to the Borrower in an aggregate principal amount at any one time outstanding up to, but not
exceeding, the amount of the Swingline Commitment. If at any time the aggregate principal amount of the Swingline Loans outstanding at such time exceeds the Swingline Commitment in effect at such time, the Borrower shall immediately pay the Agent
for the account of the Swingline Lender the amount of such excess. The Swingline Lender shall not be obligated to make a Swingline Loan to refinance an outstanding Swingline Loan. Subject to the terms and conditions of this Agreement, the Borrower
may borrow, repay and reborrow Swingline Loans hereunder. 
 (b) Procedure for Borrowing Swingline
Loans.    The Borrower shall give the Agent and the Swingline Lender notice pursuant to a Notice of Swingline Borrowing or telephonic notice of each borrowing of a Swingline Loan. Each Notice of Swingline Borrowing shall be
delivered to the Swingline Lender no later than 11:00 a.m. on the proposed date of such borrowing. Any such telephonic notice shall include all information to be specified in a written Notice of Swingline Borrowing and shall be promptly confirmed in
writing by the Borrower pursuant to a Notice of Swingline Borrowing sent to the Swingline Lender by telecopy on the same day of the giving of such telephonic notice. On the date of the requested Swingline Loan and subject to satisfaction of the
applicable conditions set forth in Article V for such borrowing, the Swingline Lender will make the proceeds of such Swingline Loan available to the Borrower in Dollars, in immediately available funds, at the account specified by the Borrower in the
Notice of Swingline Borrowing not later than 2:00 p.m. on such date. 
 (c)
Interest.   Swingline Loans shall bear interest at a per annum rate equal to the Alternate Base Rate plus Applicable ABR Margin. Except as provided in the last sentence of Section 2.2(e), interest payable on
Swingline Loans is solely for the account of the Swingline Lender. All accrued and unpaid interest on Swingline Loans shall be payable on the dates and in the manner provided in Section 2.4 with respect to interest on Base Rate Loans (except as
the Swingline Lender and the Borrower may otherwise agree in writing in connection with any particular Swingline Loan). 

  
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 (d) Swingline Loan Amounts, Etc.  Each Swingline Loan shall
be in the minimum amount of $1,000,000 and integral multiples of $500,000 or such other minimum amounts agreed to by the Swingline Lender and the Borrower. Any voluntary prepayment of a Swingline Loan must be in integral multiples of $100,000 or the
aggregate principal amount of all outstanding Swingline Loans (or such other minimum amounts upon which the Swingline Lender and the Borrower may agree) and in connection with any such prepayment, the Borrower must give the Swingline Lender prior
written notice thereof no later than 10:00 a.m. on the date of such prepayment. The Swingline Loans shall, in addition to this Agreement, be evidenced by the Swingline Note. 

(e) Repayment and Participations of Swingline Loans.    The Borrower agrees to repay each
Swingline Loan on demand. Notwithstanding the foregoing, the Borrower shall repay the entire outstanding principal amount of, and all accrued but unpaid interest on, the Swingline Loans on the Maturity Date (or such earlier date as the Swingline
Lender and the Borrower may agree in writing). In lieu of demanding repayment of any outstanding Swingline Loan from the Borrower in respect of which the Agent has not either (x) received a Notice of Borrowing indicating that such Swingline
Loan is to be repaid with the proceeds thereof within five (5) Business Days of the date such Swingline Loan was made, or (y) received notice from the Borrower that it intends to repay such Swingline Loan within five (5) Business Days
of the date such Swingline Loan was made and, in the case of this clause (y) only, such Swingline Loan is not repaid by 10:00 a.m. on such date, the Swingline Lender may, on behalf of the Borrower (which hereby irrevocably directs the Swingline
Lender to act on their behalf), request a borrowing of Revolving Loans (which shall be Base Rate Loans) from the Lenders in an amount equal to the principal balance of such Swingline Loan. The limitations of Section 3.5(a) shall not apply to
any borrowing of Base Rate Loans made pursuant to this subsection. The Swingline Lender shall give notice to the Agent of any such borrowing of Base Rate Loans not later than 11:00 a.m. on the proposed date of such borrowing, and the Agent shall
promptly give notice to the Lenders of any such borrowing of Base Rate Loans. No later than 1:00 p.m. on such date, each Lender will make available to the Agent at the Principal Office for the account of Swingline Lender, in immediately available
funds, the proceeds of the Base Rate Loan to be made by such Lender. The Agent shall pay the proceeds of such Base Rate Loans to the Swingline Lender, which shall apply such proceeds to repay such Swingline Loan. 

Immediately upon the making of a Swingline Loan, each Lender will be deemed to, and hereby irrevocably and
unconditionally agrees to, purchase, without recourse or warranty, an undivided participation interest in the Swingline Loan in an amount equal to its Commitment Percentage of such Swingline Loan. If the Lenders are prohibited from making Loans
required to be made under this subsection for any reason, including without limitation, the occurrence of any of the Events of Default described in Sections 10.1(g) or 10.1(h), each Lender shall fund its participation interest (regardless of whether
the conditions precedent thereto set forth in Section 5.2 are then satisfied, whether or not the Borrower has submitted a Notice of Borrowing and whether or not the Commitments are then in effect, any Event of

  
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Default exists or all the Loans have been accelerated) by paying the proceeds thereof to the Agent for the account of the Swingline Lender in Dollars and in immediately available funds. If such
amount is not in fact made available to the Swingline Lender by any Lender, the Swingline Lender shall be entitled to recover such amount on demand from such Lender, together with accrued interest thereon for each day from the date of demand
thereof, at the Federal Funds Effective Rate. If such Lender does not pay such amount forthwith upon the Swingline Lender’s demand therefor, and until such time as such Lender makes the required payment, the Swingline Lender shall be deemed to
continue to have outstanding Swingline Loans in the amount of such unpaid participation obligation for all purposes of the Loan Documents (other than those provisions requiring the other Lenders to purchase a participation therein). Further, such
Lender shall be deemed to have assigned any and all payments made of principal and interest on its Revolving Loans, and any other amounts due to it hereunder, to the Swingline Lender to fund Swingline Loans in the amount of the participation in
Swingline Loans that such Lender failed to purchase pursuant to this Section until such amount has been purchased (as a result of such assignment or otherwise). Each Lender acknowledges that its obligation to purchase such a participation in a
Swingline Loan shall be absolute and unconditional and shall not be affected by any circumstance whatsoever, including without limitation, (i) any claim of setoff, counterclaim, recoupment, defense or other right which such Lender or any other
Person may have or claim against the Agent, the Swingline Lender or any other Person whatsoever, (ii) the occurrence or continuation of a Default or Event of Default (including without limitation, any of the Defaults or Events of Default
described in Sections 10.1(g) or 10.1(h)) or the termination of any Lender’s Commitment, (iii) the existence (or alleged existence) of an event or condition which has had or could have a Material Adverse Effect, (iv) any breach
of any Loan Document by the Agent, any Lender or the Borrower or (v) any other circumstance, happening or event whatsoever, whether or not similar to any of the foregoing. Upon the receipt by Swingline Lender of any payment in respect of any
Swingline Loan, Swingline Lender shall promptly pay to each Lender that has acquired and funded a participation therein under this Section 2.2(e) such Lender’s Commitment Percentage of such payment; provided, however, that in
the event that such payment received by the Swingline Lender is required to be returned, such Lender will return to the Swingline Lender any portion thereof previously distributed by the Swingline Lender to it. 

Section 2.3    Letters of Credit. 

(a) Letters of Credit.    Subject to the terms and conditions of this Agreement (including
Section 2.13), the Issuing Lender, on behalf of the Lenders, agrees to issue for the account of the Borrower during the period from and including the Effective Date to, but excluding, the date thirty (30) days prior to the Maturity Date
one or more Letters of Credit up to a maximum aggregate Stated Amount that will not result in the aggregate amount of all Letter of Credit Exposure exceeding the Letter of Credit Commitment Amount. 

  
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 (b) Terms of Letters of Credit.   At the time of
issuance, the amount, form, terms and conditions of each Letter of Credit, and of any drafts or acceptances thereunder, shall be subject to approval by the Issuing Lender and the Borrower. Notwithstanding the foregoing, in no event may (i) the
amount of any Letter of Credit be less than $300,000, or (ii) the expiration date of any Letter of Credit extend beyond the date that is (A) one (1) year from the issuance date of such Letter of Credit (other than evergreen letters of
credit), or (B) more than one (1) year beyond the Maturity Date. 
 (c) Requests for Issuance of
Letters of Credit.    The Borrower shall give the Issuing Lender and the Agent written notice (or telephonic notice promptly confirmed in writing) at least five (5) Business Days prior to the requested date of issuance
of a Letter of Credit, such notice to describe in reasonable detail the proposed terms of such Letter of Credit and the nature of the transactions or obligations proposed to be supported by such Letter of Credit, and in any event shall set forth
with respect to such Letter of Credit (i) the proposed initial Stated Amount, (ii) the beneficiary or beneficiaries, and (iii) the proposed expiration date. The Borrower shall also execute and deliver such customary letter of credit
application forms as requested from time to time by the Issuing Lender. Provided the Borrower has given the notice prescribed by the first sentence of this subsection and subject to Section 2.13 and the other terms and conditions of this
Agreement, including, without limitation, the satisfaction of any applicable conditions precedent set forth in Article V, and Issuing Lender has not received written notice from any Lender, the Agent or the Borrower, at least one (1) Business
Day prior to the requested date of issuance or amendment of the applicable Letter of Credit, that one or more applicable conditions contained in Article V shall not be satisfied, the Issuing Lender shall issue the requested Letter of Credit on the
requested date of issuance for the benefit of the stipulated beneficiary. The Issuing Lender shall deliver to the Borrower a copy of each issued Letter of Credit within a reasonable time after the date of issuance thereof. To the extent any term of
a Letter of Credit Document is inconsistent with a term of any Loan Document, the term of such Loan Document shall control. 
 (d) Reimbursement Obligations.    Upon receipt by the Issuing Lender from the beneficiary of a Letter of Credit of any demand for payment under such Letter of Credit, the
Issuing Lender shall promptly notify the Borrower and the Agent of the amount to be paid by the Issuing Lender as a result of such demand and the date on which payment is to be made by the Issuing Lender to such beneficiary in respect of such
demand; provided, however, the Issuing Lender’s failure to give, or delay in giving, such notice shall not discharge the Borrower in any respect from the applicable Reimbursement Obligation. The Borrower hereby unconditionally and
irrevocably agrees to pay and reimburse the Agent for the account of the Issuing Lender for the amount of each demand for payment under such Letter of Credit on or prior to the date on which payment is to be made by the Issuing Lender to the
beneficiary thereunder, without presentment, demand, protest or other formalities of any kind. Upon receipt by the Issuing Lender of any payment in respect of any Reimbursement Obligation, the Issuing Lender shall promptly pay to each Lender that
has acquired and funded a participation therein under the second sentence of Section 

  
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2.3(i) such Lender’s Commitment Percentage of such payment; provided, however, that in the event that such payment received by the Issuing Lender is required to be returned,
such Lender will return to the Issuing Lender any portion thereof previously distributed by the Issuing Lender to it. 
 (e) Manner of Reimbursement.   Upon its receipt of a notice referred to in Section 2.3(d), the Borrower shall advise the Agent and the Issuing Lender whether or not the Borrower
intends to borrow hereunder to finance its obligation to reimburse the Issuing Lender for the amount of the related demand for payment. If the Borrower fails to so advise the Agent and the Issuing Lender, or if the Borrower fails to reimburse the
Issuing Lender for a demand for payment under a Letter of Credit by the date of such payment, then (i) if the applicable conditions contained in Article V would permit the making of Revolving Loans, the Borrower shall be deemed to have
requested a borrowing of Revolving Loans (which shall be Base Rate Loans which shall bear interest at the Alternate Base Rate plus the Applicable ABR Margin) in an amount equal to the unpaid Reimbursement Obligation and the Agent shall give each
Lender prompt notice of the amount of the Revolving Loan to be made available to the Agent for the account of the Issuing Lender not later than 2:00 p.m. and (ii) if such conditions would not permit the making of Revolving Loans, the provisions
of Section 2.3(j) shall apply. The limitations of Section 3.5(a) shall not apply to any borrowing of Base Rate Loans under this subsection. 
 (f) Effect of Letters of Credit on Commitments.   Upon the issuance by the Issuing Lender of any Letter of Credit and until such Letter of Credit shall have expired or been
terminated, the Commitment of each Lender shall be deemed to be utilized for all purposes of this Agreement in an amount equal to the product of (i) such Lender’s Commitment Percentage and (ii) the sum of (A) the Stated Amount of
such Letter of Credit plus (B) any related Reimbursement Obligations then outstanding. 
 (g) Issuing
Lender’s Duties Regarding Letters of Credit; Unconditional Nature of Reimbursement Obligation.   In examining documents presented in connection with drawings under Letters of Credit and making payments under such Letters of
Credit against such documents, the Issuing Lender shall only be required to use the same standard of care as it uses in connection with examining documents presented in connection with drawings under letters of credit in which it has not sold
participations and making payments under such letters of credit. The Borrower assumes all risks of the acts and omissions of, or misuse of the Letters of Credit by, the respective beneficiaries of such Letters of Credit; provided,
however, this assumption is not intended to, and shall not, preclude the Borrower from pursuing such remedies as it may have against the beneficiaries or transferees under law or any other agreement. In furtherance and not in limitation of
the foregoing, neither the Agent, the Issuing Lender nor any of the Lenders shall be responsible for (i) the form, validity, sufficiency, accuracy, genuineness or legal effects of any document submitted by any party in connection with the
application for and issuance of or any drawing honored under any Letter of Credit even if it should in fact prove to be in any or all respects invalid, insufficient, inaccurate, fraudulent or forged; (ii) the validity or sufficiency of any
instrument transferring or assigning or purporting to transfer or assign any Letter 

  
 41 

 
of Credit, or the rights or benefits thereunder or proceeds thereof, in whole or in part, which may prove to be invalid or ineffective for any reason; (iii) failure of the beneficiary of any
Letter of Credit to strictly comply with conditions required in order to draw upon such Letter of Credit; (iv) errors, omissions, interruptions or delays in transmission or delivery of any messages, by mail, cable, telex, telecopy or otherwise,
whether or not they be in cipher; (v) errors in interpretation of technical terms; (vi) any loss or delay in the transmission or otherwise of any document required in order to make a drawing under any Letter of Credit, or of the proceeds
thereof; (vii) the misapplication by the beneficiary of any Letter of Credit, or the proceeds of any drawing under any Letter of Credit; or (viii) any consequences arising from causes beyond the control of the Agent, the Issuing Lender or
the Lenders. None of the above shall affect, impair or prevent the vesting of any of the Agent’s, the Issuing Lender’s or any Lender’s rights or powers hereunder. Any action taken or omitted to be taken by the Issuing Lender under or
in connection with any Letter of Credit, if taken or omitted in the absence of gross negligence or willful misconduct, shall not create against the Agent, the Issuing Lender or any Lender any liability to the Borrower or any Lender. In this
connection, the obligation of the Borrower to reimburse the Issuing Lender for any drawing made under any Letter of Credit shall be absolute, unconditional and irrevocable and shall be paid strictly in accordance with the terms of this Agreement
under all circumstances whatsoever, including without limitation, the following circumstances: (A) any lack of validity or enforceability of any Letter of Credit Document or any term or provisions therein; (B) any amendment or waiver of or
any consent to departure from all or any of the Letter of Credit Documents; (C) the existence of any claim, setoff, defense or other right which the Borrower may have at any time against the Agent, any Lender, the Issuing Lender, any
beneficiary or transferee of a Letter of Credit or any other Person, whether in connection with this Agreement, the transactions contemplated hereby or in the Letter of Credit Documents or any unrelated transaction; (D) any breach of contract
or dispute between the Borrower, any beneficiary or transferee of a Letter of Credit, the Agent, the Issuing Lender, any Lender or any other Person; (E) any draft, certificate, demand, statement or any other document presented under a Letter of
Credit proving to be forged, fraudulent, invalid or insufficient in any respect or any statement therein or made in connection therewith being untrue or inaccurate in any respect whatsoever; (F) any non-application or misapplication by the
beneficiary or transferee of a Letter of Credit or any other Person of the proceeds of any drawing under such Letter of Credit; (G) payment by the Issuing Lender under any Letter of Credit against presentation of a draft, certificate, demand,
statement or other document which does not strictly comply with the terms of such Letter of Credit; (H) any improper use which may be made of any Letter of Credit or any improper acts or omissions of any beneficiary or transferee of any Letter
of Credit in connection therewith; (I) any irregularity in the transaction with respect to which any Letter of Credit is issued, including any fraud by the beneficiary or any transferee of such Letter of Credit; (J) the legality, validity,
form, regularity or enforceability of the Letter of Credit; (K) the failure of any payment by Issuing Lender to conform to the terms of a Letter of Credit (if, in Issuing Lender’s good faith judgment, such payment is determined to be
appropriate); (L) the surrender or impairment of any security for 

  
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the performance or observance of any of the terms of any of the Loan Documents; (M) the occurrence of any Default or Event of Default; and (N) any other act, omission to act, delay or
circumstance whatsoever that might, but for the provisions of this Section, constitute a legal or equitable defense to or discharge of the Borrower’s Reimbursement Obligations. Notwithstanding anything to the contrary contained in this Section
or Section 12.9, but not in limitation of the Borrower’s unconditional obligation to reimburse the Issuing Lender for any drawing made under a Letter of Credit as provided in this Section, the Borrower shall have no obligation to indemnify
the Agent, the Issuing Lender or any Lender in respect of any liability incurred by the Issuing Lender arising solely out of the gross negligence or willful misconduct of the Issuing Lender in respect of a Letter of Credit (including, without
limitation, a failure of Issuing Lender to comply with the terms of a Letter of Credit) as actually and finally determined by a court of competent jurisdiction. Except as otherwise provided in this Section, nothing in this Section shall affect any
rights the Borrower may have with respect to the Issuing Lender’s gross negligence or willful misconduct with respect to any Letter of Credit. 
 (h) Amendments, Etc.    The issuance by the Issuing Lender of any extension, amendment, supplement or other modification to any Letter of Credit shall be subject to the same
conditions applicable under this Agreement to the issuance of new Letters of Credit (including, without limitation, that the request therefor be made through the Issuing Lender), and no such extension, amendment, supplement or other modification
shall be issued unless either (i) the respective Letter of Credit affected thereby would have complied with such conditions had it originally been issued hereunder in such extended, amended, supplemented or modified form or (ii) the
Requisite Lenders shall have consented thereto. In connection with any such extension, amendment, supplement or other modification, the Borrower shall pay the Fees, if any, payable under Section 3.6(b). 

(i) Lenders’ Participation in Letters of Credit.   Immediately upon the issuance by the
Issuing Lender of any Letter of Credit each Lender shall be deemed to have irrevocably and unconditionally purchased and received from the Issuing Lender, without recourse or warranty, an undivided interest and participation to the extent of such
Lender’s Commitment Percentage of the liability of the Issuing Lender with respect to such Letter of Credit and each Lender thereby shall absolutely, unconditionally and irrevocably assume, as primary obligor and not as surety, and shall be
unconditionally obligated to the Issuing Lender to pay and discharge when due, such Lender’s Commitment Percentage of the Issuing Lender’s liability under such Letter of Credit. In addition, upon the making of each payment by a Lender to
the Agent for the account of the Issuing Lender in respect of any Letter of Credit pursuant to Section 2.3(j), such Lender shall, automatically and without any further action on the part of the Agent, the Issuing Lender or such Lender, acquire
(i) a participation in an amount equal to such payment in the Reimbursement Obligation owing to the Issuing Lender by the Borrower in respect of such Letter of Credit and (ii) a participation in a percentage equal to such Lender’s
Commitment Percentage in any interest or other amounts payable by the Borrower in respect of such Reimbursement Obligation (other than the Fees payable to the Issuing Lender pursuant to Section 3.6(b)(i) and (iii)). 

  
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 (j) Payment Obligation of Lenders.   Each Lender
severally agrees to pay to the Agent for the account of the Issuing Lender on demand in immediately available funds in Dollars the amount of such Lender’s Commitment Percentage of each drawing paid by the Issuing Lender under each Letter of
Credit to the extent such amount is not reimbursed by the Borrower pursuant to Section 2.3(d). Each such Lender’s obligation to make such payments to the Agent for the account of the Issuing Lender under this subsection, and the Issuing
Lender’s right to receive the same, shall be absolute, irrevocable and unconditional and shall not be affected in any way by any circumstance whatsoever, including without limitation, (i) the failure of any other Lender to make its payment
under this subsection, (ii) the financial condition of the Borrower or any other Obligor, (iii) the existence of any Default or Event of Default, including any Event of Default described in Section 10.1(g) or 10.1(h), or (iv) the
termination of the Commitments. Each such payment to the Agent for the account of the Issuing Lender shall be made without any offset, abatement, withholding or deduction whatsoever. If the Issuing Lender shall make any disbursement on account of a
drawing under a Letter of Credit (a “LC Disbursement”), then, unless the Borrower shall reimburse such LC Disbursement in full on the date such LC Disbursement is made (and without relieving the Borrower of its obligation to do
so), the unpaid amount thereof shall bear interest, for each day from and including the date such LC Disbursement is made to but excluding the date that the Borrower reimburses such LC Disbursement, at the Post-Default Rate. 

(k) Information to Lenders.  Within thirty (30) days after the end of each calendar quarter, the
Issuing Lender shall deliver to the Lenders an accounting of each Letter of Credit then outstanding. Upon the request of any Lender from time to time, the Issuing Lender shall deliver to such Lender information reasonably requested by such Lender
with respect to each Letter of Credit then outstanding. Other than as set forth in this subsection, the Issuing Lender shall have no duty to notify the Lenders regarding the issuance or other matters regarding Letters of Credit issued hereunder. The
failure of the Issuing Lender to perform its requirements under this subsection shall not relieve any Lender from its obligations under Section 2.3(j). 
 (l) Replacement of the Issuing Lender.    The Issuing Lender may be replaced at any time by written agreement among the Borrower, the Agent, the replaced Issuing Lender and the
successor Issuing Lender. The Agent shall notify the Lenders of any such replacement of the Issuing Lender. At the time any such replacement shall become effective, the Borrower shall pay all unpaid fees accrued for the account of the replaced
Issuing Lender pursuant to Section 3.6(b). From and after the effective date of any such replacement, (i) the successor Issuing Lender shall have all the rights and obligations of the Issuing Lender under this Agreement with respect to
Letters of Credit to be issued thereafter and (ii) references herein to the term “Issuing Lender” shall be deemed to refer to such successor or to any previous Issuing Lender, or to such successor and all previous Issuing Lenders, as
the context shall require. After the replacement of an Issuing Lender hereunder, the replaced Issuing Lender shall 

  
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remain a party hereto and shall continue to have all the rights and obligations of an Issuing Lender under this Agreement with respect to Letters of Credit issued by it prior to such replacement,
but shall not be required to issue additional Letters of Credit. 
 Section 2.4    Rates and Payment
of Interest on Loans. 
 (a) Rates.    The Borrower promises to pay to the
Agent for the account of each Lender interest on the unpaid principal amount of each Loan made by such Lender for the period from and including the date of the making of such Loan to but excluding the date such Loan shall be paid in full, at the
following per annum rates: 
 (i) during such periods as such Loan is a Base Rate Loan, at the Alternate Base
Rate (as in effect from time to time) plus the Applicable ABR Margin; and 
 (ii) during such periods as such
Loan is a LIBOR Rate Loan, at the LIBOR Rate for the Interest Period in effect for such Loan plus the Applicable LIBOR Margin. 
 Notwithstanding the foregoing, during the continuance of an Event of Default, the Borrower shall pay to the Agent for the account of each Lender interest at the Post-Default Rate on the outstanding
principal amount of any Loan made by such Lender, on all outstanding Reimbursement Obligations and on any other amount payable by the Borrower hereunder or under the Notes held by such Lender to or for the account of such Lender (including without
limitation, accrued but unpaid interest to the extent permitted under Applicable Law). 
 (b) Payment of
Interest.    Accrued interest on Base Rate Loans (other than a Swingline Loan) shall be payable in arrears on the first day of each calendar month. Accrued interest on LIBOR Rate Loans shall be payable in arrears on the last
day of each Interest Period and, in the case of a LIBOR Rate Loan with an Interest Period longer than three (3) months, on each day prior to the last day of such Interest Period that occurs at intervals of three months’ duration after the
first day of such Interest Period. Accrued interest on Swingline Loans shall be payable in arrears on the first day of each month. Accrued Interest on all Loans shall also be payable in arrears upon termination of the Commitments. In addition, upon
any Conversion of any LIBOR Rate Loan prior to the end of the current Interest Period therefor, accrued interest on such Loan shall be payable on the effective date of such Conversion. Interest payable at the Post-Default Rate shall be payable from
time to time on demand. Promptly after the determination of any interest rate provided for herein or any change therein, the Agent shall give notice thereof to the Lenders to which such interest is payable and to the Borrower. All determinations by
the Agent of an interest rate hereunder shall be conclusive and binding on the Lenders and the Borrower for all purposes, absent manifest error. 

  
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 Section 2.5    Number of Interest Periods.

 There may be no more than five (5) different Interest Periods for LIBOR Rate Loans that are
Revolving Loans outstanding at the same time. 
 Section 2.6    Maturity Date; Extension.

 (a) Maturity Date.     Unless earlier terminated pursuant to the terms of
this Agreement, the Aggregate Commitment shall terminate on the Maturity Date, and the Borrower shall repay the entire outstanding principal amount of, and all accrued but unpaid interest on, the Loans, together with all other amounts then
outstanding under this Agreement, on the Maturity Date. 
 (b) Extended Maturity Date
Option.   The Borrower may extend the term of this Agreement to the first anniversary of the Initial Maturity Date (the “Extended Maturity Date”), subject to the satisfaction of the following requirements:

 (i)      delivery by the Borrower of a written notice of such extension not
more than ninety (90) days and not less than forty-five (45) days prior to the Initial Maturity Date (the “Extension Notice”); 
 (ii)      no Default or Event of Default shall exist at the time of such extension; 
 (iii)     no Material Adverse Effect has occurred in the financial condition of the Borrower and its Subsidiaries, or any other Obligor and its Subsidiaries, taken as a whole,
since the Agreement Date; 
 (iv)     compliance with each covenant contained in
Articles VII, VIII and IX hereof, including but not limited to the financial covenants contained in Section 9.1 hereof for the most recently ended fiscal quarter of the Borrower (both on the basis of the then effective Section 9.1 and
related definitions and on a pro forma basis taking into account the revised methods of calculating the Borrowing Base Value and Total Asset Value that would apply during the term of such extension); 

(v)      delivery by the Borrower on or before the Initial Maturity Date to the Agent (for
the pro rata benefit of the Lenders based on their respective Commitment Percentage) of an extension fee equal to one-fourth of one percent (.25%) of the Aggregate Commitment (the “Extension Fee”); and 

(vi)     Borrower shall have a Tangible Net Worth of not less than $400,000,000 on or after the
date of the Extension Notice but not later than the Initial Maturity Date. 
 Such extension shall be effective as of the date
of delivery of the Extension Notice and the Extension Fee and receipt by the Agent of a certificate executed by a Responsible Officer of the Borrower representing and certifying that the 

  
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requirement in preceding clause (vi) has been satisfied, provided that, upon delivery of the Extension Notice, Borrower shall be deemed to have represented and certified that the
representations in preceding clauses (ii) – (iv) have been satisfied. 

Section 2.7    Prepayments. 

(a) Optional.   Subject to Section 3.5 and Section 4.4, the Borrower may prepay any Loan
at any time without premium or penalty. The Borrower shall notify the Agent (and, in the case of prepayment of a Swingline Loan, the Swingline Lender) by telephone (confirmed by telecopy) of any prepayment hereunder (i) in the case of
prepayment of a LIBOR Rate Loan, not later than 11:00 a.m., Atlanta, Georgia time, three (3) Business Days before the date of prepayment, (ii) in the case of prepayment of a Base Rate Loan, not later than 11:00 a.m., Atlanta, Georgia time,
one (1) Business Day before the date of prepayment or (iii) in the case of prepayment of a Swingline Loan, not later than 12:00 noon, Atlanta, Georgia time, on the date of prepayment. Each such notice shall be irrevocable and shall specify
the prepayment date and the principal amount of each Borrowing or portion thereof to be prepaid; provided that, if a notice of prepayment is given in connection with a conditional notice of termination of the Commitments as contemplated by
Section 2.11, then such notice of prepayment may be revoked if such notice of termination is revoked in accordance with Section 2.11. Promptly following receipt of any such notice relating to a Revolving Loan, the Agent shall advise the
Lenders of the contents thereof. Each partial prepayment of any Revolving Loan shall be in accordance with Section 3.5. Prepayments shall be accompanied by accrued interest to the extent required by Section 2.4. 

(b) Mandatory.   If at any time the provisions of Section 2.13 are not met, the Borrower
shall, within one (1) Business Day, pay to the Agent for the accounts of the Lenders the amount required to comply with such section. Such payment shall be applied by the Agent to pay all amounts of principal outstanding on the Revolving Loans
and any Reimbursement Obligations pro rata in accordance with Section 3.2 and if any Letters of Credit are outstanding at such time the remainder, if any, shall be deposited by the Agent into the Collateral Account for application to any
Reimbursement Obligations or returned to the Borrower in accordance with the procedures set forth in Section 2.12. If the Borrower is required to pay any outstanding LIBOR Rate Loans by reason of this Section prior to the end of the applicable
Interest Period therefor, the Borrower shall pay all amounts due under Section 4.4. 

Section 2.8    Continuation. 

So long as no Default or Event of Default shall have occurred and be continuing, the Borrower may on any Business Day, with respect to
any Revolving Loan that is a LIBOR Rate Loan, elect to maintain such LIBOR Rate Loan or any portion thereof as a LIBOR Rate Loan by selecting a new Interest Period for such LIBOR Rate Loan. Each new Interest Period selected under this Section shall
commence on the last day of the 

  
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immediately preceding Interest Period. Each selection of a new Interest Period shall be made by the Borrower’s giving to the Agent a Notice of Continuation not later than 11:00 a.m. on the
third (3rd) Business Day prior to the date of any
such Continuation. Such notice by the Borrower of a Continuation shall be by telephone or telecopy, confirmed immediately in writing if by telephone, in the form of a Notice of Continuation, specifying (a) the proposed date of such
Continuation, (b) the LIBOR Rate Loans and portions thereof subject to such Continuation and (c) the duration of the selected Interest Period, all of which shall be specified in such manner as is necessary to comply with all limitations on
Loans outstanding hereunder. Each Notice of Continuation shall be irrevocable by and binding on the Borrower once given. Promptly after receipt of a Notice of Continuation, the Agent shall notify each applicable Lender by telecopy, or other similar
form of transmission, of the proposed Continuation. If the Borrower shall fail to select in a timely manner a new Interest Period for any such LIBOR Rate Loan in accordance with this Section, or if a Default or Event of Default shall have occurred
and be continuing, such Loan will automatically, on the last day of the current Interest Period therefor, Convert into (or, with respect to a Base Rate Loan, continue as) a Base Rate Loan notwithstanding the first sentence of Section 2.9 or the
Borrower’s failure to comply with any of the terms of such Section. 

Section 2.9    Conversion. 

So long as no Default or Event of Default shall have occurred and be continuing, the Borrower may on any Business Day, upon the
Borrower’s giving of a Notice of Conversion to the Agent, Convert all or a portion of a Revolving Loan of one Type into a Revolving Loan of another Type. Any Conversion of a Revolving Loan that is a LIBOR Rate Loan into a Base Rate Loan shall
be made on, and only on, the last day of an Interest Period for such LIBOR Rate Loan and, upon Conversion of a Base Rate Loan into a LIBOR Rate Loan, the Borrower shall pay accrued interest to the date of Conversion on the principal amount so
Converted. Each such Notice of Conversion shall be given not later than 11:00 a.m. on the Business Day prior to the date of any proposed Conversion into Base Rate Loans and on the third (3rd ) Business Day prior to the date of any proposed
Conversion into LIBOR Rate Loans. Promptly after receipt of a Notice of Conversion, the Agent shall notify each applicable Lender by telecopy, or other similar form of transmission, of the proposed Conversion. Subject to the restrictions specified
above, each Notice of Conversion shall be by telephone (confirmed immediately in writing) or telecopy in the form of a Notice of Conversion specifying (a) the requested date of such Conversion, (b) the Type of Revolving Loan to be
Converted, (c) the portion of such Type of Revolving Loan to be Converted, (d) the Type of Revolving Loan such Revolving Loan is to be Converted into and (e) if such Conversion is into a LIBOR Rate Loan, the requested duration of the
Interest Period of such Loan. Each Notice of Conversion shall be irrevocable by and binding on the Borrower once given. 

Section 2.10  Notes. 

(a) Revolving Note.   The Revolving Loans made by each Lender shall, in addition to this Agreement,
also be evidenced by a promissory note of the Borrower substantially in the form of Exhibit J (each a “Revolving Note”), payable to the order of such Lender in a principal amount equal to the amount of its Commitment as
originally in effect and otherwise duly completed. 

  
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 (b) Records.    The date, amount, interest rate,
Type and duration of Interest Periods (if applicable) of each Loan made by each Lender to the Borrower, and each payment made on account of the principal thereof, shall be recorded by such Lender on its books and such entries shall be binding on the
Borrower absent manifest error. 
 (c) Lost, Stolen, Destroyed or Mutilated Notes.   Upon
receipt by the Borrower of (i) written notice from a Lender that a Note of such Lender has been lost, stolen, destroyed or mutilated, and (ii) (A) in the case of loss, theft or destruction, an unsecured agreement of indemnity from
such Lender in form reasonably satisfactory to the Borrower, or (B) in the case of mutilation, upon surrender and cancellation of such Note, the Borrower shall at its own expense execute and deliver to such Lender a new Note dated the date of
such lost, stolen, destroyed or mutilated Note. 
 Section 2.11  Termination, Reduction or Increase of the
Commitment. 
 (a) The Borrower shall have the right to terminate or reduce the aggregate unused
amount of the Commitments (for which purpose use of the Commitments shall be deemed to equal the Aggregate Outstanding Credit Exposure after giving effect to any concurrent prepayment of Loans) at any time and from time to time without penalty or
premium upon not less than five (5) Business Days prior written notice to the Agent of each such termination or reduction, which notice shall specify the effective date thereof and the amount of any such reduction (in accordance with
Section 3.5) and shall be irrevocable once given and effective only upon receipt by the Agent; provided that a notice of termination of the Commitments delivered by the Borrower may state that such notice is conditioned upon the
effectiveness of other credit facilities, in which case such notice may be revoked by the Borrower (by notice to the Agent on or prior to the specified effective date) if such condition is not satisfied. The Agent will promptly transmit such notice
to each Lender. The Commitments may not be reduced below $50,000,000 in the aggregate unless the Borrower terminates the Commitments in their entirety, and, once terminated or reduced, the Commitments may not be increased or reinstated. 

(b) (i) Subject to the provisions of this Section 2.11(b), Borrower may request (each such request, a
“Facility Increase Request”), by notice to Agent, an increase of the Aggregate Commitment (such increase, a “Facility Increase”) within the limitations hereinafter set forth. Within seventy-five (75) days of
receipt of a Facility Increase Request, the Aggregate Commitment may be so increased either by having (x) one or more Eligible Assignees (other than Lenders then holding a Commitment hereunder) approved by Borrower, Arrangers and Agent (which
consents will not be unreasonably withheld) become Lenders hereunder (each a “New Lender”), and/or (y) any one or more Lenders then holding a Commitment hereunder (at their respective election in their sole discretion) that
have been approved by Borrower, Arrangers and Agent (which consents will not be unreasonably withheld) increase the amount of their Commitments (any such Lender that elects to increase its 

  
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Commitment and any New Lender being hereinafter referred to as an “Additional Lender”), provided that (A) Facility Increases shall not exceed, in the aggregate,
$100,000,000, nor shall the Aggregate Commitment exceed $400,000,000; (B) each individual Facility Increase Request shall be for an amount not less than $25,000,000; (C) Borrower and each Additional Lender shall have executed and delivered
a commitment and acceptance (the “Commitment and Acceptance”) substantially in the form of Exhibit L hereto and Agent shall have accepted and executed the same (which acceptance shall not be unreasonably withheld);
(D) Borrower shall have executed and delivered to Agent a Note or Notes payable to the order of each Additional Lender, each such Note to be in the amount of such Additional Lender’s Commitment or increased Commitment (as applicable);
(E) the Guarantors shall have delivered to Agent a written instrument confirming their consent to the new Commitments or increases in Commitments (as applicable) and that their Guaranty Agreements continue in full force and effect;
(F) Borrower and each Additional Lender shall otherwise have executed and delivered opinions, certificates, resolutions and such other instruments and documents as Agent shall have reasonably requested in connection with such new Commitment or
increase in a Commitment (as applicable); (G) Borrower shall pay (i) to the Agent for the account of the Additional Lenders an upfront fee related to the increased Commitments and (ii) to the Agent or its affiliate an arrangement fee
related to the Facility Increase, and such fees shall be in an amount to be determined by Borrower and Agent and payable on the Increase Date; and (H) no Default or Event of Default shall exist on the Increase Date after giving effect to the
increase in the Aggregate Commitment and all representations and warranties are true in all material respects on the Increase Date except to the extent that such representations and warranties expressly relate solely to an earlier date (in which
case such representations and warranties shall have been true and accurate on and as of such earlier date) and except for changes in factual circumstances specifically and expressly permitted hereunder. The form and substance of the documents
required under clauses (C) through (F) above shall be fully acceptable to Agent in its reasonable discretion. Agent shall provide written notice to Lenders following any such increase in the Aggregate Commitment hereunder and shall furnish
to Lenders, upon request, copies of the Commitment and Acceptance. 
 (ii) On the effective date of any increase
in the Aggregate Commitment pursuant to the provisions hereof (the “Increase Date”), which Increase Date shall be mutually agreed upon by Borrower, each Additional Lender and Agent, each Additional Lender shall make a payment to
Agent in an amount sufficient, upon the application of such payments by all Additional Lenders to the reduction of the outstanding Base Rate Loans held by Lenders, to cause the principal amount outstanding under such Base Rate Loans made by all
Lenders (including any Additional Lender) to be in the proportion of their respective Commitments (as of such Increase Date). Borrower hereby irrevocably authorizes each Additional Lender to fund to Agent the payment required to be made pursuant to
the immediately preceding sentence for application to the reduction of the outstanding Base Rate Loans held by each Lender, and each such payment shall constitute a Base Rate Loan hereunder. Such Additional Lender shall not participate in any LIBOR
Rate Loans that are outstanding on the Increase Date, but, if Borrower shall, at any time on or after such Increase Date, convert or continue 

  
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any LIBOR Rate Loans outstanding on such Increase Date, Borrower shall be deemed to repay such LIBOR Rate Loans on the date of the conversion or continuation thereof and then to re-borrow as a
LIBOR Rate Loan a like amount on such date (regardless of whether the conditions precedent to borrowing have been satisfied) so that each Additional Lender shall make a LIBOR Rate Loan on such date in its Commitment Percentage of such LIBOR Rate
Loans. Each Additional Lender shall also advance its Commitment Percentage of all Revolving Loans made on or after such Increase Date and shall otherwise have all of the rights and obligations of a Lender hereunder on and after such Increase Date.
Notwithstanding the foregoing, upon the occurrence of an Event of Default prior to the date on which an Additional Lender is holding Revolving Loans equal to its Commitment Percentage of all Revolving Loans hereunder, such Additional Lender shall,
upon notice from Agent, on or after the date on which the Obligations are accelerated or become due following such Event of Default, pay to Agent (for the account of the other Lenders, to which Agent shall pay their pro rata shares upon
receipt) a sum equal to such Additional Lender’s Commitment Percentage of each Revolving Loan then outstanding with respect to which such Additional Lender does not then hold its Commitment Percentage thereof. 

(iii) On the Increase Date and the making of the Loans by an Additional Lender in accordance with the provisions of
Section 2.11(b)(ii) hereof, such Additional Lender shall also be deemed to have irrevocably and unconditionally purchased and received, without recourse or warranty, from Lenders party to this Agreement immediately prior to the Increase Date,
an undivided interest and participation in any Letter of Credit then outstanding, ratably, such that all Lenders (including each Additional Lender) hold participation interests in each such Letter of Credit in the proportion of their respective
Commitments (taking into account the increase in the Aggregate Commitment that is effective on such Increase Date). 
 (iv) Nothing contained herein shall constitute, or otherwise be deemed to be, a commitment or agreement on the part of any Lender to increase its Commitment hereunder at any time or a commitment or
agreement on the part of Borrower or Agent to give or grant any Lender the right to increase its Commitment hereunder at any time. 
 Section 2.12 Expiration or Maturity Date of Letters of Credit Past Maturity Date. 
 If on any date within sixty (60) days prior to the Maturity Date there are any Letters of Credit outstanding hereunder having an expiration date beyond the Maturity Date, without limiting the terms
of Section 2.3(b), the Borrower shall, on such date, pay to the Agent an amount of money equal to the Stated Amount of such Letter(s) of Credit for deposit into the Collateral Account. If a drawing pursuant to any such Letter of Credit occurs
on or prior to the expiration date of such Letter of Credit, the Borrower authorizes the Issuing Lender to notify the Agent, and authorize the Agent to pay to the Issuing Lender monies deposited in the Collateral Account for Issuing Lender to make
payment to the beneficiary with respect to such drawing or the payee with respect to such 

  
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presentment. If no drawing occurs on or prior to the expiration date of such Letter of Credit, the Agent shall withdraw the monies deposited in the Collateral Account with respect to such
outstanding Letter of Credit on or before the date ten (10) Business Days after the expiration date of such Letter of Credit and apply such funds to the Obligations, if any, then due and payable or pay such funds to the Borrower in the order
prescribed by Section 10.3. No amount drawn under a Letter of Credit shall be subject to reinstatement. 

Section 2.13  Amount Limitations. 
 Notwithstanding any other term of this Agreement or any other Loan Document at no time shall: 
 (a) the Aggregate Outstanding Credit Exposure exceed the Borrowing Base Availability; 
 (b) the Outstanding Credit Exposure of any Lender exceed the Commitment of such Lender; 
 (c) the Letter of Credit Exposure exceed the Letter of Credit Commitment Amount; and 
 (d) the Swingline Exposure exceed the Swingline Commitment. 
 Notwithstanding the
foregoing, failure to meet the requirements of this Section 2.13 due to a change in the result of the calculations set forth in clauses (ii) and (iii) of the definition of Borrowing Base Availability shall not be an Event of Default
if Borrower makes a mandatory prepayment as set forth in Section 2.7(b), including within the time period set forth in Section 2.7(b). 
 Section 2.14  Advances by Agent. 
 Unless the Agent
shall have been notified by any Lender prior to the specified date of borrowing that such Lender does not intend to make available to the Agent the Loan to be made by such Lender on such date, the Agent may assume that such Lender will make the
proceeds of such Loan available to the Agent on the date of the requested borrowing and the Agent may (but shall not be obligated to), in reliance upon such assumption, make available to the Borrower the amount of such Loan to be provided by such
Lender and such Lender shall be liable to Agent for the amount of such advance. If such Lender does not pay such corresponding amount upon the Agent’s demand therefor, the Agent will promptly notify the Borrower, and the Borrower shall promptly
pay such corresponding amount to the Agent. The Agent shall also be entitled to recover from the Lender or the Borrower, as the case may be, interest on such corresponding amount in respect of each day from the date such corresponding amount was
made available by the Agent to the Borrower to the date such corresponding amount is recovered by the Agent at a per annum rate equal to (i) from the Borrower at the applicable rate for such Loan or (ii) from a Lender at the Federal Funds
Effective Rate. Subject to the terms of this Agreement (including, without limitation, Section 12.15), the Borrower does not waive any claim that it may have against a Defaulting Lender. 

  
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 ARTICLE III.  PAYMENTS, FEES AND OTHER GENERAL PROVISIONS 

Section 3.1   Payments. 
 Except to the extent otherwise provided herein, all payments of principal, interest and other amounts to be made by the Borrower under this Agreement or any other Loan Document shall be made in Dollars,
in immediately available funds, without deduction, set-off or counterclaim, to the Agent at its Principal Office, not later than 12:00 p.m. on the date on which such payment shall become due (each such payment made after such time on such due date
to be deemed to have been made on the next succeeding Business Day). Subject to Sections 3.2 and 3.3., the Agent may (but shall not be obligated to) debit the amount of any such payment which is not made by such time from any special or general
deposit account of Borrower with the Agent, other than accounts as to which the Agent has expressly waived offset rights in writing. The Borrower shall, at the time of making each payment under this Agreement or any Note, specify to the Agent the
amounts payable by the Borrower hereunder to which such payment is to be applied. Each payment received by the Agent for the account of a Lender under this Agreement or any Note shall be paid to such Lender at the applicable Lending Office of such
Lender no later than one (1) Business Day after receipt. If the due date of any payment under this Agreement or any other Loan Document would otherwise fall on a day which is not a Business Day such date shall be extended to the next succeeding
Business Day and interest shall be payable for the period of such extension. If a court of competent jurisdiction shall adjudge that any amount received and distributed by the Agent is to be repaid, each Person to whom any such distribution shall
have been made shall either repay to the Agent its proportionate share of the amount so adjudged to be repaid or shall pay over the same in such manner and to such Persons as shall be determined by such court. 

Section 3.2   Pro Rata Treatment. 

(a) Except to the extent otherwise provided herein: (i) each borrowing from the Lenders under Section 2.1(a)
shall be made from the Lenders, each payment of the Fees under Section 3.6(a) and Section 3.6(b)(ii) shall be made for the account of the Lenders, and each termination or reduction of the amount of the Commitments under Section 2.11
shall be applied to the respective Commitments of the Lenders, pro rata according to the amounts of their respective Commitments; (ii) each payment or prepayment of principal of Revolving Loans by the Borrower shall be made for the
account of the Lenders pro rata in accordance with the respective unpaid principal amounts of the Revolving Loans held by them, provided that if immediately prior to giving effect to any such payment in respect of any Revolving Loans
the outstanding principal amount of the Revolving Loans shall not be held by the Lenders pro rata in accordance with their respective Commitments in effect at the time such Revolving Loans were made, then such payment shall be applied to the
Revolving Loans in such manner as shall result, as nearly as is practicable, in the outstanding principal amount of the Revolving Loans being held by the Lenders pro rata in accordance with their respective Commitments; (iii) each
payment of interest on Revolving Loans by the Borrower shall be made for the account of the Lenders pro rata in accordance with 

  
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the amount of interest on such Revolving Loans then due and payable to the respective Lenders; (iv) the making, Conversion and Continuation of Revolving Loans of a particular Type (other
than Conversions provided for by Section 4.6) shall be made pro rata among the Lenders according to the amounts of their respective Commitments (in the case of making of Revolving Loans) or their respective Revolving Loans (in the case
of Conversions and Continuations of Revolving Loans) and the then current Interest Period for each Lender’s portion of each Revolving Loan of such Type shall be coterminous; (v) the Lenders’ participation in, and payment obligations
in respect of, Letters of Credit under Section 2.3, shall be pro rata in accordance with their respective Commitments; and (vi) the Lenders’ participation in, and payment obligations in respect of, Swingline Loans under
Section 2.2, shall be pro rata in accordance with their respective Commitments. All payments of principal, interest, fees and other amounts in respect of the Swingline Loans shall be for the account of the Swingline Lender only (except
to the extent any Lender shall have acquired a participating interest in any such Swingline Loan pursuant to Section 2.2(e)). 
 (b) If any Lender shall fail to make any payment required to be made by it pursuant to Section 2.1(c), Section 2.2(e), Section 2.3(e), Section 2.3(i), Section 2.3(j),
Section 2.14 or Section 11.7, then, until such time as such Lender is no longer treated as a Defaulting Lender under Section 3.11(e) and has made the adjustments required by Section 3.11(e), the Agent shall (notwithstanding any
contrary provision hereof), (i) apply any amounts thereafter received by the Agent for the account of such Lender to satisfy such Lender’s obligations under such Sections until all such unsatisfied obligations are fully paid and/or
(ii) hold any such amounts in a segregated account as cash collateral for, and application to, any future funding obligations of such Lender under such Sections; in the case of each of (i) and (ii) above, in any order as determined by
the Agent in reasonable discretion. 
 Section 3.3  Sharing of Payments, Etc. 

If a Lender shall obtain payment of any principal of, or interest on, any Loan made by it to the Borrower under this Agreement, or shall
obtain payment on any other Obligation owing by the Borrower or any other Obligor through the exercise of any right of set-off, banker’s lien or counterclaim or similar right or otherwise or through voluntary prepayments directly to a Lender or
other payments made by the Borrower to a Lender not in accordance with the terms of this Agreement and such payment should be distributed to some or all of the Lenders pro rata in accordance with Section 3.2 or Section 10.3, as
applicable, such Lender shall promptly purchase from the other applicable Lenders participations in (or, if and to the extent specified by such Lender, direct interests in) the Loans made by such other Lenders or other Obligations owed to such other
Lenders in such amounts, and make such other adjustments from time to time as shall be equitable, to the end that all the applicable Lenders shall share the benefit of such payment (net of any reasonable expenses which may be incurred by such Lender
in obtaining or preserving such benefit) pro rata in accordance with Section 3.2 or Section 10.3. To such end, all the applicable Lenders shall make appropriate adjustments among themselves (by the resale of participations sold or
otherwise) if such payment is rescinded 

  
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or must otherwise be restored. The Borrower agrees that any Lender so purchasing a participation (or direct interest) in the Loans or other Obligations owed to such other Lenders may exercise all
rights of set-off, banker’s lien, counterclaim or similar rights with respect to such participation as fully as if such Lender were a direct holder of Loans in the amount of such participation. Nothing contained herein shall require any Lender
to exercise any such right or shall affect the right of any Lender to exercise, and retain the benefits of exercising, any such right with respect to any other indebtedness or obligation of the Borrower. 

Section 3.4   Several Obligations. 

No Lender shall be responsible for the failure of any other Lender to make a Loan or to perform any other obligation to be made or
performed by such other Lender hereunder, and the failure of any Lender to make a Loan or to perform any other obligation to be made or performed by it hereunder shall not relieve the obligation of any other Lender to make any Loan or to perform any
other obligation to be made or performed by such other Lender. 
 Section 3.5   Minimum Amounts.

 (a) Borrowings and Conversions.  Each borrowing of Base Rate Loans shall be in an
aggregate minimum amount of $1,000,000 and integral multiples of $250,000 in excess thereof. Each borrowing and each Continuation or Conversion of LIBOR Rate Loans shall be in an aggregate minimum amount of $1,000,000 and integral multiples of
$1,000,000 in excess of that amount. 
 (b) Prepayments.  Each voluntary prepayment of
Revolving Loans shall be in an aggregate minimum amount of $1,000,000 and integral multiples of $500,000 in excess thereof (or the aggregate principal amount of Revolving Loans then outstanding). 

(c) Reductions of Commitments.    Each reduction of the Commitments under Section 2.11
shall be in an aggregate minimum amount of $5,000,000 and integral multiples of $1,000,000 in excess thereof. 

Section 3.6   Fees. 

(a) Unused Fee.  Borrower agrees to pay to Agent for the benefit of each Lender an unused fee (the
“Unused Fee”) for the Commitment Period, computed at the Applicable Unused Fee Rate per annum on the average daily unused amount of each Lender’s Commitment during the Commitment Period, payable quarterly in arrears and due on
the fifth (5th) calendar day of each calendar quarter and on the last day of the Commitment Period, commencing on the first of such dates to occur after the Agreement Date. For purposes of determining the unused portion of the Aggregate
Commitment, the Aggregate Commitment shall be deemed used to the extent of the sum of the Letter of Credit Exposure and Revolving Loans. For purposes of determining the unused portion of a Lender’s Commitment hereunder, such Lender’s
Commitment shall be deemed used to the extent of such Lender’s Commitment Percentage of the sum of the Letters of Credit Exposure and Revolving Loans of such Lender. 

  
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 (b) Letter of Credit Fees. 

(i) The Borrower shall pay to the Agent for the account of the Issuing Lender only, and not the account of any other
Lender, a one-time fee in respect of each Letter of Credit at the rate equal to the greater of (x) $1,500 and (y) one-eighth of one percent (0.125%) of the Stated Amount of each Letter of Credit. Such fee shall be non-refundable and
payable upon issuance of such Letter of Credit. 
 (ii) The Borrower agrees to pay to the Agent for the account
of each Lender a letter of credit fee at a rate per annum equal to the then current Applicable LIBOR Margin times the daily average Stated Amount of each Letter of Credit for the period from and including the date of issuance or extension of such
Letter of Credit (A) to and including the date such Letter of Credit expires or is terminated or (B) to but excluding the date such Letter of Credit is drawn in full. Such fees shall be nonrefundable and payable in arrears on the last
Business Day of March, June, September and December in each year, on the Maturity Date, and on the date the Commitments are terminated or reduced to zero. During the continuance of an Event of Default, the Letter of Credit fee payable pursuant to
this Section 3.6(b)(ii) shall be payable at a rate per annum equal to the sum of (x) the Applicable LIBOR Margin plus (y) two percent (2.0%), and such fees shall be due and payable upon demand. 

(iii) The Borrower shall pay directly to the Issuing Lender from time to time within five (5) Business Days after
demand all charges, costs and expenses in the amounts customarily charged by the Issuing Lender from time to time in like circumstances with respect to the issuance of each Letter of Credit, drawings, amendments and other transactions relating
thereto. 
 (c) Administrative and Other Fees.    The Borrower agrees to pay the
reasonable administrative and other fees of the Agent as may be agreed to in writing from time to time. 

Section 3.7   Computations. 
 Unless otherwise expressly set forth herein, any accrued interest on any Loan, any Fees or any other Obligations due hereunder shall be computed on the basis of a year of 360 days and the actual number of
days elapsed. 
 Section 3.8   Usury. 

In no event shall the amount of interest due or payable on the Loans or other Obligations exceed the maximum rate of interest allowed by
Applicable Law and, if any such payment is paid by the Borrower or received by any Lender, then such excess sum 

  
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shall be credited as a payment of principal, unless the Borrower shall notify the respective Lender in writing that the Borrower elects to have such excess sum returned to it forthwith. It is the
express intent of the parties hereto that the Borrower not pay and the Lenders not receive, directly or indirectly, in any manner whatsoever, interest in excess of that which may be lawfully paid by the Borrower under Applicable Law. 

Section 3.9    Agreement Regarding Interest and Charges. 

The parties hereto hereby agree and stipulate that the only charge imposed upon the Borrower for the use of money in connection with this
Agreement is and shall be the interest specifically described in Section 2.2(c), Section 2.3 and Section 2.4. Notwithstanding the foregoing, the parties hereto further agree and stipulate that all agency fees, syndication fees,
arrangement fees, amendment fees, up-front fees, commitment fees, facility fees, unused fee, closing fees, letter of credit fees, underwriting fees, default charges, late charges, funding or “breakage” charges, increased cost charges,
attorneys’ fees and reimbursement for costs and expenses paid by the Agent or any Lender to third parties or for damages incurred by the Agent or any Lender, or any other similar amounts are charges made to compensate the Agent or any such
Lender for underwriting or administrative services and costs or losses performed or incurred, and to be performed or incurred, by the Agent and the Lenders in connection with this Agreement and shall under no circumstances be deemed to be charges
for the use of money. The Borrower hereby acknowledges and agrees that the Lenders have imposed no minimum borrowing requirements, reserve or escrow balances or compensating balances related in any way to the Obligations. Any use by the Borrower of
certificates of deposit issued by any Lender or other accounts maintained with any Lender has been and shall be voluntary on the part of the Borrower. All charges other than charges for the use of money shall be fully earned and nonrefundable when
due. 
 Section 3.10 Statements of Account. 

The Agent will account to the Borrower monthly with a statement of Loans, Letters of Credit, accrued interest and Fees, charges and
payments made pursuant to this Agreement and the other Loan Documents, and such account rendered by the Agent shall be deemed conclusive upon the Borrower absent manifest error. The failure of the Agent to deliver such a statement of accounts shall
not relieve or discharge the Borrower from any of its obligations hereunder. 
 Section 3.11 Defaulting Lenders.

 Notwithstanding any provision of this Agreement to the contrary, if any Lender becomes a Defaulting Lender, then the
following provisions shall apply for so long as such Lender is a Defaulting Lender: 
 (a) fees shall cease to
accrue on the unused portion of the Commitment of such Defaulting Lender pursuant to Section 3.6(a) until such Defaulting Lender ceases to be a Defaulting Lender pursuant to the terms of this Agreement; 

  
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 (b) the Commitment and Outstanding Credit Exposure of such Defaulting Lender
shall not be included in determining whether all Lenders or the Requisite Lenders have taken or may take any action hereunder (including any consent to any amendment or waiver pursuant to Section 12.6), provided that any waiver,
amendment or modification that increases the Commitment of a Defaulting Lender, forgives all or any portion of the principal amount of any Loan or Reimbursement Obligation or interest thereon owing to a Defaulting Lender, reduces the Applicable
Margin on the underlying interest rate options owing to a Defaulting Lender or extends the Maturity Date shall require the consent of such Defaulting Lender; 
 (c) if any Swingline Exposure or Letter of Credit Exposure exists at the time a Lender becomes a Defaulting Lender then: 

(i) all or any part of such Swingline Exposure and Letter of Credit Exposure shall be reallocated among the
non-Defaulting Lenders in accordance with their respective Commitment Percentages but only to the extent (x) the sum of all non-Defaulting Lenders’ Outstanding Credit Exposures plus such Defaulting Lender’s Swingline Exposure and
Letter of Credit Exposure does not exceed the total of all non-Defaulting Lenders’ Commitments, (y) each non-Defaulting Lender’s Outstanding Credit Exposure would not exceed its Commitment and (z) the conditions set forth in
Sections 5.2(a) and (b) are satisfied at such time; 
 (ii) if the reallocation described in clause
(i) above cannot, or can only partially, be effected, the Borrower shall (x) first, within one (1) Business Day following notice by the Agent, prepay such Swingline Exposure and (y) second, within ten (10) Days following
notice by the Agent, cash collateralize such Defaulting Lender’s Letter of Credit Exposure (after giving effect to any partial reallocation pursuant to clause (i) above) by depositing amounts into the Collateral Account for so long as such
Letter of Credit Exposure is outstanding, and such amounts shall be disbursed to pay the Reimbursement Obligations related to such Letter of Credit Exposure or returned to the Borrower in accordance with the procedures set forth in
Section 2.12; 
 (iii) if the Borrower cash collateralizes any portion of such Defaulting Lender’s
Letter of Credit Exposure pursuant to this Section 3.11(c), the Borrower shall not be required to pay any fees to such Defaulting Lender pursuant to Section 3.6(b) with respect to such Defaulting Lender’s Letter of Credit Exposure
during the period such Defaulting Lender’s Letter of Credit Exposure is cash collateralized; 
 (iv) if the
Letter of Credit Exposure of the non-Defaulting Lenders is reallocated pursuant to this Section 3.11(c), then the fees payable to the Lenders pursuant to Section 3.6(b) shall be adjusted in accordance with such non-Defaulting Lenders’
Commitment Percentages and the fees payable to the Defaulting Lenders pursuant to Section 3.6(b) shall be reduced accordingly; or 

  
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 (v) if any Defaulting Lender’s Letter of Credit Exposure is neither
cash collateralized nor reallocated pursuant to this Section 3.11(c), then, without prejudice to any rights or remedies of the Issuing Bank or any Lender hereunder, all letter of credit fees payable under Section 3.6(b) with respect to
such Defaulting Lender’s Letter of Credit Exposure shall be payable to the Issuing Bank until such Letter of Credit Exposure is cash collateralized and/or reallocated. 

(d) so long as any Lender is a Defaulting Lender, the Swingline Lender shall not be required to fund any Swingline Loan
and the Issuing Bank shall not be required to issue, amend or increase any Letter of Credit, unless it is satisfied that the related exposure will be one hundred percent (100%) covered by the Commitments of the non-Defaulting Lenders and/or
cash collateral will be provided by the Borrower in the amount of the Defaulting Lender’s Letter of Credit Exposure in accordance with Section 3.11(c), and participating interests in any such newly issued or increased Letter of Credit or
newly made Swingline Loan shall be allocated among non-Defaulting Lenders in a manner consistent with Section 3.11(c)(i) (and Defaulting Lenders shall not participate therein). 

(e) Defaulting Lender Cure. In the event that the Agent, the Borrower, the Issuing Bank and the Swingline Lender
each reasonably determines that a Defaulting Lender has adequately remedied all matters that caused such Lender to be a Defaulting Lender, then the Swingline Exposure and Letter of Credit Exposure of the Lenders shall be readjusted to reflect the
inclusion of such Lender’s Commitment and on such date such Lender shall purchase at par such of the Loans of the other Lenders (other than Swingline Loans) as the Agent shall determine may be necessary in order for such Lender to hold such
Loans in accordance with its Commitment Percentage. 
 (f) In no event shall the provisions of this
Section 3.11 result in any Lender’s Outstanding Credit Exposure exceeding its Commitment. 
 Section 3.12
Taxes. 
 (a) Taxes Generally.  All payments by the Borrower of principal of, and
interest on, the Loans and all other Obligations shall be made free and clear of and without deduction for any present or future excise, stamp or other taxes, fees, duties, levies, imposts, charges, deductions, withholdings or other charges of any
nature whatsoever imposed by any taxing authority, but excluding (i) franchise taxes, and (ii) any taxes imposed on or measured by any Lender’s assets, net income, receipts or branch profits (such non-excluded items being collectively
called “Taxes”). If any withholding or deduction from any payment to be made by the Borrower hereunder is required in respect of any Taxes pursuant to any Applicable Law, then the Borrower will: 

(i) pay directly to the relevant Governmental Authority the full amount required to be so withheld or deducted;

  
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 (ii) promptly forward to the Agent an official receipt or other
documentation satisfactory to the Agent evidencing such payment to such Governmental Authority; and 
 (iii) pay
to the Agent for its account or the account of the applicable Lender, as the case may be, such additional amount or amounts as is necessary to ensure that the net amount actually received by the Agent or such Lender will equal the full amount that
the Agent or such Lender would have received had no such withholding or deduction been required. 
 (b) Tax
Indemnification.  If the Borrower fails to pay any Taxes when due to the appropriate Governmental Authority or fails to remit to the Agent, for its account or the account of the respective Lender, as the case may be, the required
receipts or other required documentary evidence, the Borrower shall indemnify the Agent and the Lenders for any incremental Taxes, interest or penalties that may become payable by the Agent or any Lender as a result of any such failure. For purposes
of this Section, a distribution hereunder by the Agent or any Lender to or for the account of any Lender shall be deemed a payment by the Borrower. 
 (c) Tax Forms.  Prior to the date that any Lender or participant organized under the laws of a jurisdiction outside the United States of America becomes a party hereto, such Person shall
deliver to the Borrower and the Agent (but only so long as such Lender or participant is or remains lawfully able to do so) such certificates, documents or other evidence, as required by the Internal Revenue Code or Treasury Regulations issued
pursuant thereto (including Internal Revenue Service Forms W-8ECI and W-8BEN, as applicable, or appropriate successor forms), properly completed, currently effective and duly executed by such Lender or participant indicating whether payments to it
hereunder and under the Notes are (i) not subject to United States Federal backup withholding tax or (ii) not subject to United States Federal withholding tax under the Internal Revenue Code because such payment is either effectively
connected with the conduct by such Lender or participant of a trade or business in the United States or totally exempt from United States Federal withholding tax by reason of the application of the provisions of a treaty to which the United States
is a party or such Lender is otherwise wholly exempt; provided that nothing herein (including, without limitation, the failure or inability to provide any of such certificates, documents or other evidence) shall relieve the Borrower of its
obligations under this Section 3.12. In addition, any such Lender or participant shall deliver to the Borrower and the Agent (but only so long as such Lender or participant is or remains lawfully able to do so) further copies of any such
certificate, document or other evidence on or before the date that any such certificate, document or other evidence expires or becomes obsolete. 

  
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 ARTICLE IV.   YIELD PROTECTION, ETC. 

Section 4.1   Additional Costs; Capital Adequacy. 

(a) Additional Costs.   The Borrower shall promptly pay to the Agent for the account of a Lender from
time to time such amounts as such Lender may determine to be necessary to compensate such Lender for any costs incurred by such Lender that it reasonably determines are attributable to its making or maintaining of any LIBOR Rate Loans or its
obligation to make any LIBOR Rate Loans hereunder, any reduction in any amount receivable by such Lender under this Agreement or any of the other Loan Documents in respect of any of such Loans or such obligation or the maintenance by such Lender of
capital in respect of its Loans or its Commitment (such increases in costs and reductions in amounts receivable being herein called “Additional Costs”), resulting from any Regulatory Change that: (i) changes the basis of
taxation of any amounts payable to such Lender under this Agreement or any of the other Loan Documents in respect of any of such Loans or its Commitment (other than taxes which are excluded from the definition of Taxes pursuant to the first sentence
of Section 3.12(a)); or (ii) imposes or modifies any reserve, special deposit or similar requirements (other than Regulation D of the Board or other reserve requirement to the extent utilized in the determination of the LIBOR Base
Rate for such Loan) relating to any extensions of credit or other assets of, or any deposits with or other liabilities of, such Lender, or any commitment of such Lender (including, without limitation, the Commitments of such Lender hereunder); or
(iii) has or would have the effect of reducing the rate of return on capital of such Lender to a level below that which such Lender could have achieved but for such Regulatory Change (taking into consideration such Lender’s policies with
respect to capital adequacy). 
 (b) Lender’s Suspension of LIBOR Rate Loans.   Without
limiting the effect of the provisions of Section 4.1(a), if, by reason of any Regulatory Change any Lender becomes subject to restrictions on the amount of such a category of liabilities or assets that it may hold, then, if such Lender so
elects by notice to the Borrower (with a copy to the Agent), the obligation of such Lender to make or Continue, or to Convert any other Type of Loans into, LIBOR Rate Loans hereunder shall be suspended until such Regulatory Change ceases to be in
effect (in which case the provisions of Section 4.6 shall apply). 
 (c) Additional Costs in Respect of
Letters of Credit.   Without limiting the obligations of the Borrower under the preceding subsections of this Section (but without duplication), if as a result of any Regulatory Change or any risk-based capital guideline or other
requirement heretofore or hereafter issued by any Governmental Authority there shall be imposed, modified or deemed applicable any tax, reserve, special deposit, capital adequacy or similar requirement against or with respect to or measured by
reference to Letters of Credit and the result shall be to increase the cost to the Issuing Lender of issuing (or any Lender of purchasing participations in) or maintaining its obligation hereunder to issue (or purchase participations in) any Letter
of Credit or reduce any amount receivable by the Issuing Lender or any Lender hereunder in respect of any Letter of Credit, then, upon demand by the Issuing Lender 

  
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or such Lender, the Borrower shall pay promptly, and in any event within thirty (30) days of demand, to the Agent for its account or the account of the Issuing Lender or such Lender, as
applicable, from time to time as specified by the Issuing Lender or a Lender, such additional amounts as shall be sufficient to compensate the Issuing Lender or such Lender for such increased costs or reductions in amount. 

(d) Notification and Determination of Additional Costs.   Each of the Agent and each Lender agrees to
notify the Borrower of any event occurring after the Agreement Date entitling the Agent or such Lender to compensation under any of the preceding subsections of this Section as promptly as practicable; provided, however, the failure of
the Agent or any Lender to give such notice shall not release the Borrower from any of its obligations hereunder; provided, however, that notwithstanding the foregoing provisions of this Section, the Agent or a Lender, as the case may
be, shall not be entitled to compensation for any such amount relating to any period ending more than twelve (12) months prior to the date that the Agent or such Lender, as applicable, first notifies the Borrower in writing thereof. The Agent
and or such Lender agrees to furnish to the Borrower a certificate setting forth the basis and amount of each request by the Agent or such Lender for compensation under this Section. Absent manifest error, determinations by the Agent or any Lender
of the effect of any Regulatory Change shall be conclusive, provided that such determinations are made on a reasonable basis and in good faith. 
 Section 4.2   Suspension of LIBOR Rate Loans. 
 Anything
herein to the contrary notwithstanding, if, on or prior to the determination of any LIBOR Base Rate or LIBOR Rate for any Interest Period: 
 (a) the Agent reasonably determines (which determination shall be conclusive) that by reason of circumstances affecting the relevant market, adequate and reasonable means do not exist for ascertaining the
LIBOR Rate for such Interest Period; or 
 (b) the Agent reasonably determines (which determination shall be
conclusive) that the LIBOR Rate as determined by the Agent will not adequately and fairly reflect the cost to the Lenders of making or maintaining LIBOR Rate Loans for such Interest Period; 
 then the Agent shall give the Borrower and each Lender prompt notice thereof and, so long as such condition remains in effect, the Lenders shall be under no obligation to, and shall not, make additional
LIBOR Rate Loans, Continue LIBOR Rate Loans or Convert Loans into LIBOR Rate Loans (in which case the provisions of Section 4.6 shall be applicable) and the Borrower shall, on the last day of each current Interest Period for each outstanding
LIBOR Rate Loan, either repay such Loan or Convert such Loan into a Base Rate Loan. 

  
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 Section 4.3   Illegality. 

Notwithstanding any other provision of this Agreement, if it becomes unlawful for any Lender to honor its obligation to make or maintain
LIBOR Rate Loans hereunder, then such Lender shall promptly notify the Borrower thereof (with a copy to the Agent) and such Lender’s obligation to make or Continue, or to Convert Loans of any other Type into, LIBOR Rate Loans shall be suspended
until such time as such Lender may again make and maintain LIBOR Rate Loans (in which case the provisions of Section 4.6 shall be applicable). 
 Section 4.4   Compensation. 
 The Borrower shall pay to the
Agent for the account of each Lender, upon the request of such Lender through the Agent, such amount or amounts as shall be sufficient (in the reasonable opinion of such Lender) to compensate it for any loss, cost or expense that such Lender
determines is attributable to: 
 (a) any payment or prepayment (whether mandatory or optional) of a LIBOR Rate
Loan, or Conversion of a LIBOR Rate Loan, made by such Lender for any reason (including, without limitation, acceleration) on a date other than the last day of the Interest Period for such Loan; or 

(b) any failure by the Borrower for any reason (including, without limitation, the failure of any of the applicable
conditions precedent specified in Article V to be satisfied) to borrow a LIBOR Rate Loan from such Lender on the date for such borrowing, or to Convert a Base Rate Loan into a LIBOR Rate Loan or Continue a LIBOR Rate Loan on the requested date of
such Conversion or Continuation. 
 Upon the Borrower’s request, any Lender requesting compensation under this Section shall provide the
Borrower with a statement setting forth the basis for requesting such compensation and the method for determining the amount thereof. Each Lender may use any reasonable averaging and attribution methods generally applied by such Lender and may
include, without limitation, administrative costs as a component of such loss, cost or expense. Absent manifest error, determinations by any Lender in any such statement shall be conclusive, provided that such determinations are made on a reasonable
basis and in good faith. 
 Section 4.5   Affected Lenders. 

If (a) a Lender requests compensation pursuant to Section 3.12 or 4.1, and the Requisite Lenders are not also doing the same,
(b) the obligation of any Lender to make LIBOR Rate Loans or to Continue, or to Convert Base Rate Loans into, LIBOR Rate Loans shall be suspended pursuant to Section 4.1(b) or 4.3 but the obligation of the Requisite Lenders shall not have
been suspended under such Sections, or (c) a Lender becomes a Defaulting Lender, then, so long as there does not then exist any Default or Event of Default, the Borrower, within thirty (30) days of such request for compensation or
suspension, as applicable, may either (i) demand that such Lender (the “Affected Lender”), and upon such demand the Affected Lender shall promptly, assign its 

  
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Commitments to an Eligible Assignee subject to and in accordance with the provisions of Section 12.5(d) for a purchase price equal to the aggregate principal balance of Loans then owing to
the Affected Lender plus any accrued but unpaid interest thereon and accrued but unpaid fees owing to the Affected Lender, or (ii) except in the case of a Defaulting Lender, pay to the Affected Lender the aggregate principal balance of Loans
then owing to the Affected Lender plus any accrued but unpaid interest thereon and accrued but unpaid fees owing to the Affected Lender, whereupon the Affected Lender shall no longer be a party hereto or have any rights or obligations hereunder or
under any of the other Loan Documents. Each of the Agent and the Affected Lender shall reasonably cooperate in effectuating the replacement of such Affected Lender under this Section, but at no time shall the Agent, such Affected Lender nor any
other Lender be obligated in any way whatsoever to initiate any such replacement or to assist in finding an Eligible Assignee. The exercise by the Borrower of its rights under this Section shall be at the Borrower’s sole cost and expense and at
no cost or expense to the Agent, the Affected Lender or any of the other Lenders. The terms of this Section shall not in any way limit the Borrower’s obligation to pay to any Affected Lender compensation owing to such Affected Lender pursuant
to Section 3.12, 4.1 or 4.4. 
 Section 4.6   Treatment of Affected Loans. 

If the obligation of any Lender to make LIBOR Rate Loans or to Continue, or to Convert Base Rate Loans into, LIBOR Rate Loans shall be
suspended pursuant to Section 4.1(b), 4.2 or 4.3, then such Lender’s LIBOR Rate Loans shall be automatically Converted into Base Rate Loans on the last day(s) of the then current Interest Period(s) for LIBOR Rate Loans (or, in the case of
a Conversion required by Section 4.1(b) or 4.3 or to the extent required by law, on such earlier date as such Lender may specify to the Borrower with a copy to the Agent) and, unless and until such Lender gives notice as provided below that the
circumstances specified in Section 4.1 or 4.3 that gave rise to such Conversion no longer exist: 
 (a) to
the extent that such Lender’s LIBOR Rate Loans have been so Converted, all payments and prepayments of principal that would otherwise be applied to such Lender’s LIBOR Rate Loans shall be applied instead to its Base Rate Loans; and

 (b) all Loans that would otherwise be made or Continued by such Lender as LIBOR Rate Loans shall be made or
Continued instead as Base Rate Loans, and all Base Rate Loans of such Lender that would otherwise be Converted into LIBOR Rate Loans shall remain as Base Rate Loans. 
 If such Lender gives notice to the Borrower (with a copy to the Agent) that the circumstances specified in Section 4.1 or 4.3 that gave rise to the Conversion of such Lender’s LIBOR Rate Loans
pursuant to this Section no longer exist (which such Lender agrees to do promptly upon such circumstances ceasing to exist) at a time when LIBOR Rate Loans made by other Lenders are outstanding, then such Lender’s Revolving Loans that are Base
Rate Loans shall be automatically Converted, on the first day(s) of the next succeeding Interest Period(s) for such outstanding LIBOR Rate Loans, to the extent necessary so that, after giving effect thereto, all Revolving Loans held by the Lenders
holding LIBOR Rate Loans and by such Lender are held pro rata (as to principal amounts, Types and Interest Periods) in accordance with their respective Commitments. 

  
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 Section 4.7   Change of Lending Office. 

Each Lender agrees that it will use reasonable efforts to designate an alternate Lending Office with respect to any of its Loans affected
by the matters or circumstances described in Sections 3.12, 4.1 or 4.3 to reduce the liability of the Borrower or avoid the results provided thereunder, so long as such designation is not disadvantageous to such Lender as determined by such Lender
in its sole discretion, except that such Lender shall have no obligation to designate a Lending Office located in the United States of America. 
 Section 4.8   Assumptions Concerning Funding of LIBOR Rate Loans. 
 Calculation of all amounts payable to a Lender under this Article IV shall be made as though such Lender had actually funded LIBOR Rate Loans through the purchase of deposits in the relevant market
bearing interest at the rate applicable to such LIBOR Rate Loans in an amount equal to the amount of the LIBOR Rate Loans and having a maturity comparable to the relevant Interest Period; provided, however, that each Lender may fund
each of its LIBOR Rate Loans in any manner it sees fit and the foregoing assumption shall be used only for calculation of amounts payable under this Article IV. 
 ARTICLE V.   CONDITIONS PRECEDENT 
 Section 5.1
  Initial Conditions Precedent. 
 The obligation of the Lenders to effect or permit the occurrence of the first
Credit Event hereunder, whether as the making of a Loan or the issuance of a Letter of Credit, is subject to the following conditions precedent: 
 (a) The Agent shall have received each of the following, in form and substance satisfactory to the Agent: 
 (i) Counterparts of this Agreement executed by each of the parties hereto; 
 (ii) Revolving Notes executed by the Borrower payable to each Lender and complying with the applicable provisions of Section 2.12, and the Swingline Note executed by the Borrower payable to the
Swingline Lender (which Notes shall be promptly forwarded by the Agent to the applicable Lender); 
 (iii) The
Guaranty executed by each Guarantor existing as of the Effective Date; 
 (iv) The Pledge Agreement executed by
the Borrower and each other Obligor that is a party to the Pledge Agreement; 

  
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 (v) The Contribution Agreement executed by the Borrower and each Guarantor
existing as of the Effective Date; 
 (vi) A favorable opinion of counsel to the Obligors, addressed to the
Agent, the Lenders and the Swingline Lender, addressing such matters as Agent may reasonably require; 
 (vii)
The Governing Documents of the Borrower, each Guarantor and each general partner, managing member (or Person performing similar functions) of such Persons certified as of a recent date by the Secretary of State of the State of formation of the
applicable Person; 
 (viii) A good standing certificate with respect to the Borrower, each Guarantor and each
general partner, managing member (or Person performing similar functions) of such Persons issued as of a recent date by the appropriate Secretary of State (and any state department of taxation, as applicable) and certificates of qualification to
transact business or other comparable certificates issued by the Secretary of State (and any state department of taxation, as applicable), of each state in which such Person is organized, in which the Borrowing Base Properties owned (or leased
pursuant to an Eligible Ground Lease) by such Person are located, and wherever such Person is required to be so qualified and where the failure to be so qualified would have, in each instance, a Material Adverse Effect; 

(ix) A certificate of incumbency signed by the general partner, secretary (or Person performing similar functions) of the
Borrower, each Guarantor and their respective general partners, managing members (or Person performing similar functions) as to each of the partners, officers or other Persons authorized to execute and deliver the Loan Documents to which any of them
is a party and the officers or other representatives of the Borrower then authorized to deliver Notices of Borrowing, Notices of Continuation, Notices of Conversion and Notices of Swingline Borrowings and to request the issuance of Letters of
Credit; 
 (x) Copies, certified by the general partner, secretary or other authorized Person of each of the
Borrower, the Guarantors and their respective general partners, managing members (or Persons performing similar functions) of such Persons of all partnership, limited liability company, corporate (or comparable) action taken by such Person to
authorize the execution, delivery and performance of the Loan Documents to which such Persons are a party; 

(xi) The Fees then due and payable under Section 3.6, and any other Fees payable to the Agent and the Lenders on or
prior to the Effective Date; 
 (xii) A pro forma Compliance Certificate calculated as of June 29, 2011;

 (xiii) A Borrowing Base Certificate calculated as of June 29, 2011 showing compliance with
Section 2.13; 

  
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 (xiv) Each of the conditions set forth in Section 7.17 shall have been
satisfied with respect to the Collateral; 
 (xv) Any amendments, modifications or reaffirmations of the Loan
Documents reasonably requested by the Agent; and 
 (xvi) Such other documents, agreements and instruments as
the Agent on behalf of the Lenders may reasonably request. 
 (b) In the good faith judgment of the Agent and
the Lenders: 
 (i) There shall not have occurred or become known to the Agent or any of the Lenders any event,
condition, situation or status since the date of the information contained in the financial and business projections, budgets, pro forma data and forecasts concerning the Borrower, the other Obligors, and their respective Subsidiaries delivered to
the Agent and the Lenders prior to the Effective Date that has had or could reasonably be expected to result in a Material Adverse Effect; 
 (ii) No litigation, action, suit, investigation or other arbitral, administrative or judicial proceeding shall be pending or threatened which could reasonably be expected to (1) result in a Material
Adverse Effect or (2) restrain or enjoin, impose materially burdensome conditions on, or otherwise materially and adversely affect the ability of the Borrower or any other Obligor to fulfill the respective obligations under the Loan Documents
to which it is a party; provided, that the investigation of Wells Investment Securities Inc. by the Financial Industry Regulatory Authority (the “FINRA Investigation”) and any censure related thereto shall not be deemed a
violation of this provision unless such investigation leads to any significant action or material sanction against, or suspension of, Wells Investment Securities Inc., as reasonably determined by the Requisite Lenders; 

(iii) The Borrower, the other Obligors and their respective Subsidiaries shall have received all approvals, consents and
waivers, and shall have made or given all necessary filings and notices as shall be required to consummate the transactions contemplated hereby without the occurrence of any default under, conflict with or violation of (1) any Applicable Law or
(2) any agreement, document or instrument to which the Borrower or any other Obligor is a party or by which any of them or their respective properties is bound, except for such approvals, consents, waivers, filings and notices the receipt,
making or giving of which would not reasonably be likely to (A) have a Material Adverse Effect, or (B) restrain or enjoin, impose materially burdensome conditions on, or otherwise materially and adversely affect the ability of the Borrower
or any other Obligor to fulfill their respective obligations under the Loan Documents to which it is a party; and 

  
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 (iv) There shall not have occurred or exist any other material disruption of
financial or capital markets that could reasonably be expected to materially and adversely affect the transactions contemplated by the Loan Documents. 
 Section 5.2   Conditions Precedent to All Loans and Letters of Credit. 
 The obligations of the Lenders to make any Loans, of the Issuing Lender to issue Letters of Credit, and of the Swingline Lender to make any Swingline Loan are all subject to the further condition
precedent that: (a) no Default or Event of Default shall have occurred and be continuing as of the date of the making of such Loan or date of issuance of such Letter of Credit or would exist immediately after giving effect thereto; (b) the
representations and warranties made or deemed made by the Borrower and each other Obligor in the Loan Documents to which any of them is a party, shall be true and correct in all material respects (and without regard to any qualifications limiting
such representations to knowledge or belief) on and as of the date of the making of such Loan or date of issuance of such Letter of Credit with the same force and effect as if made on and as of such date except to the extent that such
representations and warranties expressly relate solely to an earlier date (in which case such representations and warranties shall have been true and accurate on and as of such earlier date) and except for changes in factual circumstances
specifically and expressly permitted hereunder, (c) immediately after giving effect to such borrowing of a Loan or the issuance, amendment or extension of such Letter of Credit, the provisions of Section 2.13 shall be met,
(d) Borrower shall have delivered an updated Borrowing Base Certificate, and (e) the Agent and, if applicable, the Issuing Lender or Swingline Lender shall have received proper notice in accordance with the requirements hereof. Each Credit
Event shall constitute a certification by the Borrower to the effect set forth in the preceding sentence (both as of the date of the giving of notice relating to such Credit Event and, unless the Borrower otherwise notifies the Agent and the Issuing
Lender, as applicable, prior to the date of such Credit Event, as of the date of the occurrence of such Credit Event). In addition, if such Credit Event is the making of a Loan, the Borrower shall be deemed to have represented to the Agent and the
Lenders at the time such Loan is made that all applicable conditions to the making of such Loan contained in Article V have been satisfied. 
 Section 5.3   Conditions as Covenants. 
 If the Lenders make
any Loans, or the Issuing Lender issues a Letter of Credit, prior to the satisfaction of all applicable conditions precedent set forth in Sections 5.1 and 5.2, the Borrower shall nevertheless cause such condition or conditions to be satisfied within
five (5) Business Days after the date of the making of such Loans or the issuance of such Letter of Credit. Unless set forth in writing to the contrary, the making of its initial Loan by a Lender shall constitute a certification by such Lender
to the Agent and the other Lenders that the Borrower has satisfied the conditions precedent for initial Loans set forth in Sections 5.1 and 5.2 or such Lender has waived such conditions. 

  
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 ARTICLE VI.   REPRESENTATIONS AND WARRANTIES 

Section 6.1   Representations and Warranties. 

In order to induce the Agent and each Lender to enter into this Agreement and to make Loans and issue Letters of Credit, the Borrower
represents and warrants to the Agent and each Lender as follows: 
 (a) Organization; Power;
Qualification. Each of the Borrower, the REIT Guarantor and their respective Subsidiaries is a corporation, partnership or other legal entity, duly organized or formed, validly existing and in good standing under the jurisdiction of its
incorporation or formation, and has the power and authority to own or lease its respective properties and to carry on its respective business as now being and hereafter proposed to be conducted and is duly qualified and is in good standing as a
foreign corporation, partnership or other legal entity, and authorized to do business, in each jurisdiction in which the character of its properties or the nature of its business requires such qualification or authorization and where the failure to
be so qualified or authorized could reasonably be expected to have, in each instance, a Material Adverse Effect. 
 (b) Ownership Structure. As of the Agreement Date, Part I of Schedule 6.1(b) is a complete and correct list or diagram of all Subsidiaries of the Borrower and the REIT Guarantor
setting forth for each such Subsidiary (i) the jurisdiction of organization of such Subsidiary, (ii) each Person which holds any Equity Interests in such Subsidiary, (iii) the nature of the Equity Interests held by each such Person,
(iv) the percentage of ownership of such Subsidiary represented by such Equity Interests, and (v) whether such Subsidiary is a Material Subsidiary and/or an Excluded Subsidiary. Except as disclosed in such Schedule, as of the Agreement
Date (i) the Borrower and each Guarantor owns, free and clear of all Liens (other than Permitted Liens) and Negative Pledges (except as permitted by Section 9.5), and has the unencumbered right to vote, all outstanding Equity Interests in
each Guarantor shown to be held by it on such Schedule, (ii) all of the issued and outstanding capital stock of each such Guarantor organized as a corporation is validly issued, fully paid and nonassessable, and (iii) other than with
respect to Equity Interests in the REIT Guarantor, there are no outstanding subscriptions, options, warrants, commitments, preemptive rights or agreements of any kind (including, without limitation, any stockholders’ or voting trust agreements)
for the issuance, sale, registration or voting of, or outstanding securities convertible into, any additional shares of capital stock of any class, or partnership or other ownership interests of any type in, any such Guarantor. As of the Agreement
Date, Part II of Schedule 6.1(b) correctly sets forth or diagrams all Unconsolidated Affiliates of the Borrower, including the correct legal name of such Person, the type of legal entity which each such Person is, and all Equity
Interests in such Person held directly or indirectly by the Borrower. 
 (c) Authorization of Agreement,
Etc. The Borrower has the right and power, and has taken all necessary action to authorize it, to borrow and obtain other extensions of credit hereunder. The Borrower and each other Obligor has the right and power, and

  
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has taken all necessary action to authorize it, to execute, deliver and perform each of the Loan Documents to which it is a party in accordance with their respective terms and to consummate the
transactions contemplated hereby and thereby. The Loan Documents to which the Borrower or any other Obligor is a party have been duly executed and delivered by the duly authorized officers or other representatives of such Person and each is a legal,
valid and binding obligation of such Person enforceable against such Person in accordance with its respective terms except as the same may be limited by bankruptcy, insolvency, and other similar laws affecting the rights of creditors generally and
the availability of equitable remedies for the enforcement of certain obligations (other than the payment of principal) contained herein or therein may be limited by equitable principles generally. 

(d) Compliance of Loan Documents with Laws, Etc. The execution, delivery and performance of this Agreement, the
Notes and the other Loan Documents to which the Borrower or any other Obligor is a party in accordance with their respective terms and the borrowings and other extensions of credit hereunder do not and will not, by the passage of time, the giving of
notice, or both: (i) require any Governmental Approval (which has not been obtained or will not be obtained in the ordinary course of business) or violate any Applicable Law (including all Environmental Laws) relating to the Borrower or any
other Obligor; (ii) conflict with, result in a breach of or constitute a default under the Governing Documents of the Borrower or any other Obligor, or any indenture, agreement or other instrument to which the Borrower or any other Obligor is a
party or by which it or any of its respective properties may be bound; or (iii) except as provided in the Security Documents, result in or require the creation or imposition of any Lien upon or with respect to any property now owned or
hereafter acquired by the Borrower or any other Obligor. 
 (e) Compliance with Law; Governmental Approvals,
Agreements. The Borrower, each other Obligor, and each of their respective Subsidiaries is in compliance with its Governing Documents, each agreement, judgment, decree or order to which any of them is a party or by which any of them or their
properties may be bound, each Governmental Approval applicable to it and in compliance with all other Applicable Law (including without limitation, Environmental Laws) relating to such Person except for noncompliances which, and Governmental
Approvals the failure to possess which, would not, individually or in the aggregate, cause a Default or an Event of Default or have a Material Adverse Effect. 
 (f) Ownership of Property; Liens. As of the Agreement Date, Part I of Schedule 6.1(f) sets forth all of the real property owned or leased by the Borrower, each other Obligor and each of
their respective Subsidiaries. Each such Person has good, marketable and legal title to, or a valid leasehold interest in, its respective assets, except with respect to the each Subsidiary of the Borrower and each Subsidiary of an Obligor whose
failure to have such good, marketable and legal title to, or such valid leasehold interest in, its respective assets, has not had or could not reasonably be expected to have a Material Adverse Effect on either the Borrower or the REIT Guarantor.
Each of the Borrower, the other Obligors and their respective Subsidiaries has title to their properties sufficient for the conduct of their business. The Borrower 

  
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or another Obligor is, with respect to all real property reasonably necessary for the operation of its business, the named insured under a policy of title insurance issued by a title insurer
operating in the jurisdiction where such real property is located. As to each such policy of title insurance (i) the coverage amount equals or exceeds the acquisition cost of the related real property and any improvements added thereto by such
Person (ii) no claims are pending that, if adversely determined, have had or could reasonably be expected to have a Material Adverse Effect; and (iii) no title insurer has given notice to the insured Person that such policy of title
insurance is no longer in effect. Neither the Borrower, any other Obligor nor any of their respective Subsidiaries has knowledge of any defect in title of any Property that, individually or in the aggregate, has had or could reasonably be expected
to have a Material Adverse Effect. 
 (g) Existing Indebtedness.   Schedule 6.1(g) is,
as of the date hereof, a complete and correct listing of all Indebtedness of the Borrower, the other Obligors and their respective Subsidiaries, including without limitation, Contingent Liabilities (to the extent included in the definition of
Indebtedness) of the Borrower and the other Obligors and their respective Subsidiaries, and indicating whether such Indebtedness is Secured Debt or Unsecured Debt. During the period from such date to the Agreement Date, neither the Borrower, any
other Obligor nor any of their respective Subsidiaries incurred any material Indebtedness except as set forth in such Schedule. As of the Agreement Date, the Borrower, the REIT Guarantor and their respective Subsidiaries have performed and are in
compliance with all of the material terms of all Indebtedness of such Persons and all instruments and agreements relating thereto, and no default or event of default, or event or condition which with the giving of notice, the lapse of time, or both,
would constitute such a default or event of default, exists with respect to any such Indebtedness. 
 (h)
Material Contracts.   Each of the Borrower, the other Obligors and their respective Subsidiaries that is a party to any Material Contract is in compliance with all of the material terms of such Material Contract, and no default or
event of default, or event or condition which with the giving of notice, the lapse of time, or both, would constitute such a default or event of default, exists with respect to any such Material Contract. 

(i) Litigation.   Except as set forth on Schedule 6.1(i), there are no actions, suits or
proceedings pending (nor, to the knowledge of the Borrower, are there any actions, suits or proceedings threatened, nor is there any basis therefor) against or in any other way relating adversely to or affecting the Borrower, any other Obligor, any
of their respective Subsidiaries or any of their respective property in any court, or before any tribunal, administrative agency, board, arbitrator or mediator of any kind or before or by any other Governmental Authority which has had or could
reasonably be expected to have a Material Adverse Effect or which question the validity or enforceability of any of the Loan Documents. There are no strikes, slow downs, work stoppages or walkouts or other labor disputes in progress or threatened
relating to the Borrower, any other Obligor, or any of their respective Subsidiaries which has had or could be reasonably expected to have a Material Adverse Effect. There are no uninsured 

  
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judgments outstanding against or affecting the Borrower, REIT Guarantor, any of their respective Subsidiaries or any of their respective properties individually or in the aggregate involving
amounts in excess of $2,000,000. 
 (j) Taxes.   All federal, state and other tax returns of
the Borrower, any other Obligor or any of their respective Subsidiaries required by Applicable Law to be filed have been duly filed, and all federal, state and other taxes, assessments and other governmental charges or levies upon the Borrower, each
other Obligor, any of their respective Subsidiaries and their respective properties, income, profits and assets which are due and payable have been paid, except any such nonpayment which is at the time permitted or not required under
Section 7.6. As of the Agreement Date, none of the United States income tax returns of the Borrower, any other Obligor or any of their respective Subsidiaries is under audit. All charges, accruals and reserves on the books of the Borrower, any
other Obligor and each of their respective Subsidiaries in respect of any taxes or other governmental charges are in accordance with GAAP. 
 (k) Financial Statements.   The Borrower has furnished to each Lender copies of (i) the audited consolidated balance sheet of the REIT Guarantor and its Subsidiaries for the fiscal
year ending December 31, 2010 and the related audited consolidated statements of income, shareholders’ equity and cash flows of the REIT Guarantor and its Subsidiaries for such calendar year and an unaudited statement of Funds from
Operations, setting forth in comparative form the figures as at the end of and for the previous calendar year with the opinion thereof of Deloitte & Touche, LLP, and (ii) the unaudited consolidated balance sheet of the REIT Guarantor
and its consolidated Subsidiaries for the fiscal quarter ending March 31, 2011 and the related unaudited consolidated statements of income, shareholders’ equity and cash flow for the fiscal quarter ending on such date. Such financial
statements (including in each case related schedules and notes) are complete and correct and present fairly, in accordance with GAAP consistently applied throughout the period involved, the consolidated financial position of the REIT Guarantor and
its consolidated Subsidiaries as at such date and the results of operations and the cash flow for such period (subject to the absence of footnotes and normal year-end audit adjustments). Neither the Borrower, the REIT Guarantor, nor any Subsidiary
of the Borrower or the REIT Guarantor has on the Agreement Date any material contingent liabilities, liabilities, liabilities for taxes, or unusual or long-term commitments or unrealized or forward anticipated losses from any unfavorable
commitments, except as referred to or reflected or provided for in said financial statements or except as set forth on Schedule 6.1 (k). 
 (l) No Material Adverse Change.   Since December 31, 2010, there has been no material adverse change in the consolidated financial condition, results of operations, business or
prospects of the Borrower, the Obligors or their respective Subsidiaries. Each of the (i) Borrower, (ii) the other Obligors and (iii) the Borrower and its Subsidiaries, taken as a whole, are Solvent. 

(m) ERISA.   Each member of the ERISA Group is in compliance with its obligations, if any, under the
minimum funding standards of ERISA and the Internal Revenue Code with respect to each Plan and is in compliance with the presently 

  
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applicable provisions of ERISA and the Internal Revenue Code with respect to each Plan, except in each case for noncompliances which could not reasonably be expected to have a Material Adverse
Effect. As of the Agreement Date, no member of the ERISA Group has (i) sought a waiver of the minimum funding standard under Section 412 of the Internal Revenue Code in respect of any Plan, (ii) failed to make any contribution or
payment to any Plan or Multiemployer Plan or in respect of any Benefit Arrangement, or made any amendment to any Plan or Benefit Arrangement, which has resulted or could result in the imposition of a Lien or the posting of a bond or other security
under ERISA or the Internal Revenue Code or (iii) incurred any liability under Title IV of ERISA other than a liability to the PBGC for premiums under Section 4007 of ERISA. 

(n) No Plan Assets; No Prohibited Transaction.   None of the assets of the Borrower, any other Obligor
or their respective Subsidiaries constitute “plan assets” within the meaning of ERISA, the Internal Revenue Code and the respective regulations promulgated thereunder. The execution, delivery and performance of this Agreement and the other
Loan Documents, and the borrowing and repayment of amounts hereunder, do not and will not constitute “prohibited transactions” under ERISA or the Internal Revenue Code. 

(o) Absence of Defaults.   None of the Borrower, the REIT Guarantor or any of their respective
Subsidiaries is in default under its Governing Documents, and no event has occurred, which has not been remedied, cured or irrevocably waived: (i) which constitutes a Default or an Event of Default; or (ii) which constitutes an event of
default or, which with the passage of time, the giving of notice, a determination of materiality, the satisfaction of any condition, or any combination of the foregoing, would constitute an event of default, by Borrower, the REIT Guarantor or any of
their respective Subsidiaries under (x) any Recourse Indebtedness that constitutes an Event of Default under Section 10.1(f) below, or (y) any Nonrecourse Indebtedness that constitutes an Event of Default under Section 10.1(f)
below. 
 (p) Environmental Matters. 

(i) The Borrower, each other Obligor and each of their respective Subsidiaries, and each of the Properties and all
operations at the Properties is in compliance with the requirements of all applicable Environmental Laws except for the matters set forth on Schedule 6.1(p) and such other non-compliance which, in any event, either individually or in the
aggregate, has not had and could not reasonably be expected to have a Material Adverse Effect. 
 (ii) No
Hazardous Materials have been (i) generated or manufactured on, transported to or from, treated at, stored at or discharged from any Property in violation of any Environmental Laws; (ii) discharged into subsurface waters under any Property
in violation of any Environmental Laws; or (iii) discharged from any Property on or into property or waters (including subsurface waters) adjacent to any Property in violation of any Environmental

  
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Laws, except for the matters set forth on Schedule 6.1(p) and other violations which violations, in any event, in the case of any of (i), (ii) or (iii), either individually or in the
aggregate, has had or could reasonably be expected to have a Material Adverse Effect. 
 (iii) Except for the
matters set forth on Schedule 6.1(p) and any of the following matters or liabilities that, in any event, either individually or in the aggregate, have not had and could not reasonably be expected to have a Material Adverse Effect, neither the
Borrower, any other Obligor nor any of their respective Subsidiaries (i) has received notice (written or oral) or otherwise learned of any claim, demand, suit, action, proceeding, event, condition, report, directive, lien, violation,
non-compliance or investigation indicating or concerning any potential or actual liability (including, without limitation, potential liability for enforcement, investigatory costs, cleanup costs, government response costs, removal costs, remedial
costs, natural resources damages, property damages, personal injuries or penalties) arising in connection with (x) any non-compliance with or violation of the requirements of any applicable Environmental Laws, or (y) the presence of any
Hazardous Materials on any Property (or any Property previously owned by any of such Persons) or the release or threatened release of any Hazardous Materials into the environment, (ii) has any threatened or actual liability in connection with
the presence of any Hazardous Materials on any Property (or any Property previously owned by any of such Persons) or the release or threatened release of any Hazardous Materials into the environment, (iii) has received notice of any federal or
state investigation evaluating whether any remedial action is needed to respond to the presence of any Hazardous Materials on any Property (or any Property previously owned by any of such Persons) or a release or threatened release of any Hazardous
Materials into the environment for which the Borrower, any Obligor or any of their respective Subsidiaries is or may be liable, or (iv) has received notice that the Borrower, any Obligor or any of their respective Subsidiaries is or may be
liable to any Person under any Environmental Law. 
 (iv) To the best of the Borrower’s knowledge after due
inquiry, no Property is located in an area identified by the Secretary of Housing and Urban Development as an area having special flood hazards, or if any such Property is located in such a special flood hazard area, then the Borrower has obtained
all insurance that is required to be maintained by law or which is customarily maintained by Persons engaged in similar businesses and owning similar Properties in the same general areas in which the Borrower operates except where such failure
individually or in the aggregate has not had and could not reasonably be expected to have a Material Adverse Effect. 
 (q) Investment Company.   None of the Borrower, any other Obligor or any of their respective Subsidiaries, is (i) an “investment company” or a company
“controlled” by an “investment company” within the meaning of the Investment Company Act of 1940, as amended, and (ii) subject to any other Applicable Law 

  
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which purports to regulate or restrict its ability to borrow money or to consummate the transactions contemplated by this Agreement or to perform its obligations under any Loan Document to which
it is a party. 
 (r) Margin Stock.   None of the Borrower, any other Obligor or any of their
respective Subsidiaries is engaged principally, or as one of its important activities, in the business of extending credit for the purpose, whether immediate, incidental or ultimate, of buying or carrying “margin stock” or a “margin
security” within the meaning of Regulations T, U and X of the Board. 
 (s) Affiliate Transactions.
  Except as permitted by Section 9.9, none of the Borrower, any other Obligor or any of their respective Subsidiaries is a party to or bound by any agreement or arrangement (whether oral or written) to which any Affiliate (but not any
Subsidiary of Borrower) of any Borrower, any other Obligor or any of their respective Subsidiaries is a party. 

(t) Intellectual Property.   Except as has not had and could not be reasonably expected to have a
Material Adverse Effect, (i) the Borrower, each other Obligor and each of their respective Subsidiaries owns or has the right to use, under valid license agreements or otherwise, all material patents, licenses, franchises, trademarks, trademark
rights, trade names, trade name rights, trade secrets and copyrights (collectively, “Intellectual Property”) used in the conduct of their respective businesses as now conducted and as contemplated by the Loan Documents, without
known conflict with any patent, license, franchise, trademark, trade secret, trade name, copyright, or other proprietary right of any other Person; (ii) the Borrower, each other Obligor and each of their respective Subsidiaries has taken all
such steps as they deem reasonably necessary to protect their respective rights under and with respect to such Intellectual Property; (iii) no claim has been asserted by any Person with respect to the use of any Intellectual Property by the
Borrower, any other Obligor or any of their respective Subsidiaries, or challenging or questioning the validity or effectiveness of any Intellectual Property; and (iv) the use of such Intellectual Property by the Borrower, the other Obligors
and each of their respective Subsidiaries, does not infringe on the rights of any Person, subject to such claims and infringements as do not, in the aggregate, give rise to any liabilities on the part of the Borrower, the other Obligors or any of
their respective Subsidiaries. 
 (u) Business.   The Borrower, the other Obligors and each of
their respective Subsidiaries are engaged substantially in the business of the acquisition, disposition, financing, ownership, development rehabilitation, leasing, operation and management of office and industrial buildings and other business
activities incidental thereto. 
 (v) Broker’s Fees.   Other than fees payable pursuant to
(i) Section 3.6 and (ii) any agreement with the Agent regarding fees in connection with this Credit Agreement, no broker’s or finder’s fee, commission or similar compensation will be payable with respect to the transactions
contemplated hereby. No other similar fees or commissions will be payable by any Obligor for any other services rendered to the Borrower, any of the Subsidiaries of the Borrower or any other Obligor or any other Obligor ancillary to the transactions
contemplated hereby. 

  
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 (w) Accuracy and Completeness of Information.   No written
information, report or other papers or data (excluding financial projections and other forward looking statements) furnished to the Agent or any Lender by, on behalf of, or at the direction of, the Borrower, any other Obligor or any of their
respective Subsidiaries in connection with or relating in any way to this Agreement, contained any untrue statement of a fact material to the creditworthiness of the Borrower, any other Obligor or any of their respective Subsidiaries or omitted to
state a material fact necessary in order to make such statements contained therein, in light of the circumstances under which they were made, not misleading. The written information, reports and other papers and data with respect to the Borrower,
any other Obligor or any of their respective Subsidiaries or the Borrowing Base Properties (other than projections and other forward-looking statements) furnished to the Agent or the Lenders in connection with or relating in any way to this
Agreement was, at the time so furnished, complete and correct in all material respects, or has been subsequently supplemented by other written information, reports or other papers or data, to the extent necessary to give in all material respects a
true and accurate knowledge of the subject matter. All financial statements furnished to the Agent or any Lender by, on behalf of, or at the direction of, the Borrower, any other Obligor or any of their respective Subsidiaries in connection with or
relating in any way to this Agreement, present fairly, in accordance with GAAP consistently applied throughout the periods involved, the financial position of the Persons involved as at the date thereof and the results of operations for such
periods. All financial projections and other forward looking statements prepared by, or on behalf of the Borrower, any other Obligor or any of their respective Subsidiaries that have been or may hereafter be made available to the Agent or any Lender
were or will be prepared in good faith based on assumptions believed to be reasonable at the time made. No fact or circumstance is known to the Borrower which has had, or may in the future have (so far as the Borrower can reasonably foresee), a
Material Adverse Effect which has not been set forth in the financial statements referred to in Section 6.1 or in such information, reports or other papers or data or otherwise disclosed in writing to the Agent and the Lenders prior to the
Effective Date. 
 (x) REIT Status.   The REIT Guarantor has elected to qualify as a REIT
commencing with its taxable year ending December 31, 2010 and shall continue to so elect each taxable year thereafter, and after such time will remain in compliance with all requirements and conditions imposed under the Internal Revenue Code to
allow the REIT Guarantor to maintain its status as a REIT. 
 (y) Insurance.   The Borrower,
the other Obligors and their respective Subsidiaries have insurance covering the Borrower, the other Obligors and their respective Subsidiaries and their respective Properties in such amounts and against such risks and casualties as are customary
for Persons or Properties of similar character and location, due regard being given to the type of improvements thereon, their construction, location, use and occupancy. As of the Agreement Date, none of the

  
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Borrower, any other Obligor or any of their respective Subsidiaries has received notice that any such insurance has been cancelled, not renewed, or impaired in any way. 

(z) Ownership of Borrower.   The REIT Guarantor is the sole general partner of the Borrower and owns
free of any Lien or other claim not less than a sixty-six and two-thirds percent (66 2/3%) Equity Interest in the Borrower. 
 (aa) No Bankruptcy Filing.   None of the Borrower, any Obligor or any of their respective Subsidiaries is contemplating either the filing of a petition by it under any state or federal
bankruptcy or insolvency laws or the liquidation of its assets or property, and the Borrower has no knowledge of any Person threatening the filing of any such petition against any of the Borrower, any Obligor or any of their respective Subsidiaries.

 (bb) No Fraudulent Intent.   Neither the execution and delivery of this Agreement or any of
the other Loan Documents nor the performance of any actions required hereunder or thereunder is being undertaken by the Borrower or any other Obligor with or as a result of any actual intent by any of such Persons to hinder, delay or defraud any
entity to which any of such Persons is now or will hereafter become indebted. 
 (cc) Transaction in Best
Interests of Borrower and Obligors; Consideration.   The transaction evidenced by this Agreement and the other Loan Documents is in the best interests of the Borrower and the other Obligors. The direct and indirect benefits to inure to
the Borrower and the other Obligors pursuant to this Agreement and the other Loan Documents constitute materially more than “reasonably equivalent value” (as such term is used in §548 of the Bankruptcy Code) and “valuable
consideration,” “fair value,” and “fair consideration” (as such terms are used in any applicable state fraudulent conveyance law), in exchange for the benefits to be provided by the Borrower and the other Obligors pursuant
to this Agreement and the other Loan Documents, and but for the willingness of each Guarantor to guaranty the Obligations, the Borrower would be unable to obtain the financing contemplated hereunder which financing will enable the Borrower and the
other Obligors to have available financing to conduct and expand their business. The Borrower and the other Obligors constitute a single integrated financial enterprise and each receives a benefit from the availability of credit under this Agreement
to the Borrower. 
 (dd) Representations and Warranties from Other Loan Documents.   Each of
the representations and warranties made by any of the Obligors in any of the other Loan Documents is true and correct in all material respects. 
 (ee) Property.   All of the Borrower’s, the other Obligors’ and their respective Subsidiaries’ properties are in good repair and condition, subject to ordinary wear and
tear, other than (x) with respect to deferred maintenance existing as of the date of acquisition of such property as permitted in this Section, and (y) where the failure of the properties of any Subsidiary of the Borrower or any Subsidiary
of an Obligor to 

  
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be in good repair and condition has not had or could not be reasonably expected to have a Material Adverse Effect on either the Borrower or the REIT Guarantor. The Borrower has completed or
caused to be completed an appropriate investigation of the environmental condition of each Property as of the later of the date of the Borrower’s, the Obligors’ or the applicable Subsidiary’s purchase thereof or the date upon which
such property was last security for Indebtedness of such Persons, including preparation of a “Phase I” report and, if appropriate, a “Phase II” report, in each case prepared by a recognized environmental engineer in accordance
with customary standards which discloses that such property is not in violation of the representations and covenants set forth in this Agreement, unless such violation has been disclosed in writing to the Agent and remediation actions satisfactory
to Agent are being taken. There are no unpaid or outstanding real estate or other taxes or assessments on or against any property of the Borrower, the other Obligors or their respective Subsidiaries which are delinquent. Except as set forth in
Schedule 6.1(ee) hereto, there are no pending eminent domain proceedings against any property of the Borrower, the other Obligors or their respective Subsidiaries or any part thereof, and, to the knowledge of the Borrower, no such proceedings
are presently threatened or contemplated by any taking authority which, in all such events, individually or in the aggregate have had or could reasonably be expected to have a Material Adverse Effect. None of the property of the Borrower, the other
Obligors or their respective Subsidiaries is now damaged or injured as a result of any fire, explosion, accident, flood or other casualty in any manner which individually or in the aggregate has had or could reasonably be expected to have any
Material Adverse Effect. 
 (ff) Guarantors.   Each Material Subsidiary of Borrower (other than
an Excluded Subsidiary) is a Guarantor. 
 (gg) No Event of Default.   No Default or Event of
Default has occurred and is continuing. 
 (hh) Subordination.   None of the Borrower or any
other Obligor is a party to or bound by any agreement, instrument or indenture that may require the subordination in right or time of payment of any of the Obligations to any other indebtedness or obligation of any of such Persons. 

(ii) Anti-Terrorism Laws. 

(i) None of the Borrower or any other Obligor or any of their Affiliates is in violation of any laws or regulations
relating to terrorism or money laundering (“Anti- Terrorism Laws”), including Executive Order No. 13224 on Terrorist Financing, effective September 24, 2001 (the “Executive Order”) and the Uniting and
Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001, Public Law 107-56. 

  
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 (ii) None of the Borrower, any other Obligor or any of their Affiliates, or
any of their brokers or other agents acting or benefiting from the Loan is a Prohibited Person. A “Prohibited Person” is any of the following: 

(A) a person or entity that is listed in the Annex to, or is otherwise subject to the provisions of, the Executive
Order; 
 (B) a person or entity owned or controlled by, or acting for or on behalf of, any person or entity
that is listed in the Annex to, or is otherwise subject to the provisions of, the Executive Order; 
 (C) a
person or entity with whom any Lender is prohibited from dealing or otherwise engaging in any transaction by any Anti-Terrorism Law; 
 (D) a person or entity who commits, threatens or conspires to commit or supports “terrorism” as defined in the Executive Order; or 

(E) a person or entity that is named as a “specially designated national and blocked person” on the most
current list published by the U.S. Treasury Department Office of Foreign Asset Control at its official website or any replacement website or other replacement official publication of such list. 

(iii) None of the Borrower or any other Obligor, any of their Affiliates or any of their agents acting in any capacity in
connection with the Loan (1) to the best of the Borrower’s knowledge, conducts any business or engages in making or receiving any contribution of funds, goods or services to or for the benefit of any Prohibited Person, (2) to the best
of the Borrower’s knowledge, deals in, or otherwise engages in any transaction relating to, any property or interests in property blocked pursuant to the Executive Order, or (3) engages in or conspires to engage in any transaction that
evades or avoids, or has the purpose of evading or avoiding, or attempts to violate, any of the prohibitions set forth in any Anti-Terrorism Law. 
 (iv) The Borrower and the other Obligors shall not (1) knowingly conduct any business or engage in making or receiving any contribution of funds, goods or services to or for the benefit of any
Prohibited Person, (2) knowingly deal in, or otherwise engage in any transaction relating to, any property or interests in property blocked pursuant to the Executive Order or any other Anti-Terrorism Law, or (3) engage in or conspire to
engage in any transaction that evades or avoids, or has the purpose of evading or avoiding, or attempts to violate, any of the prohibitions set forth in any Anti-Terrorism Law (and the Borrower shall deliver to Agent any certification or other
evidence requested from time to time by Agent in its reasonable discretion, confirming the Borrower’s and the other Obligors’ compliance herewith). 

  
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 (jj) Borrowing Base Properties.   As of the Agreement Date,
Schedule 6.1(jj) is a correct and complete list of all Borrowing Base Properties. Each of the Borrowing Base Properties included by the Borrower in calculations of the Borrowing Base Value satisfies all of the requirements contained in this
Agreement for the same to be included therein. 
 Section 6.2   Survival of Representations and Warranties,
Etc. 
 All statements contained in any certificate, financial statement or other instrument delivered by or on behalf of
the Borrower, any other Obligor or any of their respective Subsidiaries to the Agent or any Lender pursuant to or in connection with this Agreement or any of the other Loan Documents (including, but not limited to, any such statement made in or in
connection with any amendment thereto or any statement contained in any certificate, financial statement or other instrument delivered by or on behalf of the Borrower prior to the Agreement Date and delivered to the Agent or any Lender in connection
with closing the transactions contemplated hereby) shall constitute representations and warranties made by the Borrower under this Agreement. All representations and warranties made under this Agreement and the other Loan Documents shall be deemed
to be made at and as of the Agreement Date, the Effective Date and the date of the occurrence of any Credit Event, except to the extent that such representations and warranties expressly relate solely to an earlier date (in which case such
representations and warranties shall have been true and accurate on and as of such earlier date) and except for changes in factual circumstances specifically permitted hereunder. All such representations and warranties shall survive the
effectiveness of this Agreement, the execution and delivery of the Loan Documents and the making of the Loans and the issuance of the Letters of Credit. 
 ARTICLE VII.   AFFIRMATIVE COVENANTS 
 For so long as this
Agreement and the Commitments are in effect and any Obligations are outstanding, unless the Requisite Lenders (or, if required pursuant to Section 12.6, all of the Lenders) shall otherwise consent in the manner provided for in
Section 12.6, the Borrower shall comply with the following covenants: 
 Section 7.1   Preservation of
Existence and Similar Matters. 
 Except as otherwise permitted under Section 9.6, the Borrower shall preserve and
maintain, and cause each other Obligor and each Subsidiary of the Borrower or any other Obligor (other than a Subsidiary that is not a Material Subsidiary or that is an Excluded Subsidiary) to preserve and maintain their respective existence,
rights, franchises, licenses and privileges in the jurisdiction of its incorporation or formation and qualify and remain qualified and authorized to do business in each jurisdiction in which it is organized and in each other jurisdiction in which
the character of its properties or the nature of its business requires such qualification and authorization and where the failure to be so authorized and qualified could reasonably be expected to have a Material Adverse Effect. Except as otherwise
permitted under Section 9.6, the Borrower shall cause each Subsidiary that is not a Material Subsidiary and each Excluded Subsidiary to 

  
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preserve and maintain their respective existence, rights, franchises, licenses and privileges in the jurisdiction of its incorporation or formation and qualify and remain qualified and authorized
to do business in each jurisdiction in which it is organized and in each other jurisdiction in which the character of its properties or the nature of its business requires such qualification and authorization, except where the failure to so preserve
and maintain or be so qualified and authorized could not reasonably be expected to have a Material Adverse Effect. The Borrower shall, and shall cause the other Obligors and each Subsidiary of the Borrower or any other Obligor to, develop and
implement such programs, policies and procedures as are necessary to comply with the Patriot Act and shall promptly advise Agent in writing in the event that any of such Persons shall determine that any investors in such Persons are in violation of
such act. 
 Section 7.2   Compliance with Applicable Law and Contracts. 

The Borrower shall comply, and cause each other Obligor and each Subsidiary of the Borrower or any other Obligor to comply, with
(a) all Applicable Law, including the obtaining of all Governmental Approvals, (b) their respective Governing Documents, and (c) all mortgages, indentures, contracts, agreements and instruments to which it is a party or by which any
of its properties may be bound, the failure, in any such event, with which to comply could reasonably be expected to have a Material Adverse Effect. 
 Section 7.3   Maintenance of Property. 
 In addition to the
requirements of any of the other Loan Documents, the Borrower shall, and shall cause each other Obligor to, (a) protect and preserve all of its properties or cause to be protected and preserved, and maintain or cause to be maintained in good
repair, working order and condition all tangible properties, ordinary wear and tear excepted, and (b) make or cause to be made all needed and appropriate repairs, renewals, replacements and additions to such properties, so that the business
carried on in connection therewith may be properly and advantageously conducted at all times. With respect to each Subsidiary of the Borrower and each Subsidiary of an Obligor, in addition to the requirements of any of the other Loan Documents, the
Borrower shall cause each such Subsidiary to comply with clauses (a) and (b) above to the extent that the failure, in any such event, with which to comply could reasonably be expected to have a Material Adverse Effect on either the
Borrower or the REIT Guarantor. 
 Section 7.4   Conduct of Business. 

The Borrower shall at all times carry on, and cause the other Obligors and the Subsidiaries of the Borrower and the other Obligors to
carry on, their respective businesses as now conducted and in accordance with Section 6.1(u). 
 Section 7.5
  Insurance. 
 (a) In addition to the requirements of any of the other Loan Documents, the
Borrower shall, and shall cause each other Obligor and each Subsidiary of the Borrower and each other Obligor to, maintain or cause to be maintained commercially reasonable insurance with financially sound and reputable insurance

  
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companies covering such Persons and their respective properties in such amounts and against such risks and casualties as are customary for Persons or properties of similar character and location,
due regard being given to the type of improvements thereon, their construction, location, use and occupancy, and from time to time deliver to the Agent or any Lender upon its request a detailed list stating the names of the insurance companies, the
amounts of the insurance, the dates of the expiration thereof and the Properties and risks covered thereby, together with copies of all certificates of the insurance then in effect. 

(b) Each insurance policy required under this Section shall (i) be for terms of at least one (1) year, with
premium paid for such policy as the same become due; (ii) be subject to the reasonable approval of the Agent as to insurance companies, amounts and expiration dates; and (iii) for any Property that is a Borrowing Base Property,
(x) name the Agent, its successors and assigns (A) as an additional insured under all liability insurance policies, and (B) as the first mortgagee, under a standard non-contributory mortgagee clause, on all property insurance policies
and all loss of rents or loss of business income insurance policies, and (y) to the extent reasonably available from the insurance companies or insurance brokers and in compliance with Applicable Law and Acord contracts and policies, contain
provisions providing for written notice to the Agent at least thirty (30) days prior to any cancellation, termination or modification thereof, or of any coverage provided that if such cancellation or termination is due to non-payment of
premiums, the time period for such notice may not be less than ten (10) days. 
 Section 7.6   Payment of
Taxes and Claims. 
 The Borrower shall, and shall cause each other Obligor to, pay and discharge or cause to be paid and
discharged when due (a) all taxes, assessments and governmental charges or levies imposed upon it or upon its income or profits or upon any properties belonging to it, and (b) all lawful claims of materialmen, mechanics, carriers,
warehousemen and landlords for labor, materials, supplies and rentals which, if unpaid, might become a Lien on any properties of such Person; provided, however, that this Section shall not require the payment or discharge of any such
tax, assessment, charge, levy or claim which is being contested in good faith by appropriate proceedings which operate to suspend the collection thereof and for which adequate reserves have been established on the books of such Person, in accordance
with GAAP; provided further that upon the commencement of proceedings to foreclose any Lien that may have attached as security therefor, such Person either (A) will provide a bond or other security sufficient under applicable law
to stay all such proceedings or (B) if no such bond is provided, will pay each such tax, assessment, governmental charge, levy or claim. With respect to each Subsidiary of the Borrower and each Subsidiary of an Obligor, the Borrower shall cause
each such Subsidiary to pay, discharge or cause to be paid and discharged when due the items set forth in clauses (a) and (b) above subject to the provisos contained therein and where the failure to make such payments or cause such
payments to be made could reasonably be expected to have a Material Adverse Effect on either the Borrower or the REIT Guarantor. 

  
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 Section 7.7   Visits and Inspections. 

The Borrower shall, and shall cause each other Obligor and each Subsidiary of the Borrower and each other Obligor to, permit
representatives or agents of any Lender or the Agent, from time to time, as often as may be reasonably requested, but only during normal business hours and at the expense of such Lender or the Agent (unless a Default or Event of Default shall be
continuing, in which case the exercise by the Agent or such Lender of its rights under this Section shall be at the expense of the Borrower), as the case may be, to: (a) visit and inspect all Borrowing Base Properties (but subject to the rights
of tenants under their leases) to the extent any such right to visit or inspect is within the control of such Person; (b) inspect and make extracts from their respective books and records, including but not limited to management letters
prepared by independent accountants; and (c) discuss with its principal officers, and its independent accountants, its business, properties, condition (financial or otherwise), results of operations and performance. If requested by the Agent,
the Borrower shall execute an authorization letter addressed to its accountants authorizing the Agent or any Lender to discuss the financial affairs of the Borrower, any other Obligor or any Subsidiary of Borrower or any other Obligor with its
accountants. 
 Section 7.8   Use of Proceeds; Letters of Credit. 

The Borrower shall use the proceeds of all Loans and all Letters of Credit for working capital, capital expenditures and other general
business purposes (including acquisitions permitted hereunder) only. The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of Borrower or any other Obligor to, use any part of such proceeds or Letters of Credit to purchase
or carry, or to reduce or retire or refinance any credit incurred to purchase or carry, any margin stock (within the meaning of Regulations T, U or X of the Board) or to extend credit to others for the purpose of purchasing or carrying any such
margin stock. 
 Section 7.9   Environmental Matters. 

The Borrower shall, and shall cause all other Obligors and each Subsidiary of the Borrower and each other Obligor to, comply or cause to
be complied with, all Environmental Laws in all material respects; provided, however, that with respect to each Subsidiary of the Borrower and each Subsidiary of an Obligor, the failure, in any such event, with which to comply could
reasonably be expected to have a Material Adverse Effect on either the Borrower or the REIT Guarantor. If the Borrower, any other Obligor or any Subsidiary of the Borrower or any other Obligor shall (a) receive written notice that any material
violation of any Environmental Law may have been committed or is about to be committed by such Person, (b) receive written notice that any administrative or judicial complaint or order has been filed or is about to be filed against the
Borrower, or any other Obligor or any of their respective Subsidiaries alleging material violations of any Environmental Law or requiring the Borrower, any other Obligor or any of their respective Subsidiaries to take any action in connection with
the release of Hazardous Materials, or (c) receive any written notice from a Governmental Authority or private party alleging that the Borrower, any other Obligor or any of their respective Subsidiaries

  
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may be liable or responsible for costs associated with a response to or cleanup of a release of Hazardous Materials or any damages caused thereby individually or in the aggregate in excess of
$2,000,000, the Borrower shall provide the Agent and each Lender with a copy of such notice within thirty (30) days after the receipt thereof by such Person. The Borrower shall, and shall cause the other Obligors and each Subsidiary of the
Borrower or any other Obligor to, take or cause to be taken promptly all commercially reasonable actions necessary to prevent the imposition of any Liens on any of their respective properties arising out of or related to any Environmental Laws;
provided, however, that, (A) as to any Borrowing Base Property, if any such Lien arises due to the acts or omissions of third parties and such Lien (x) together with all other such Liens then in existence, could not
reasonably be expected to have a Material Adverse Effect, or (y) has not resulted in foreclosure proceedings with respect to the property in question, the Borrower may pursue claims against such third parties prior to removing such Lien and
(B) as to any other Property, the Borrower shall have no obligation to remove any such Lien to the extent that such Lien, together with all other such Liens then in existence, could not reasonably be expected to have a Material Adverse Effect.

 Section 7.10 Books and Records. 
 The Borrower shall, and shall cause each of the other Obligors and each Subsidiary of the Borrower or any other Obligor to, maintain true and accurate books and records pertaining to their respective
business operations in which full, true and correct entries will be made in accordance with GAAP. The Borrower shall, and shall cause each of the Obligors and their respective Subsidiaries to, maintain its current accounting procedures unless
reasonably approved by the Agent. 
 Section 7.11 Further Assurances. 

The Borrower shall, at the Borrower’s cost and expense and upon request of the Agent, execute and deliver or cause to be executed
and delivered, to the Agent such further instruments, documents and certificates, and do and cause to be done such further acts that may be reasonably necessary or advisable in the reasonable opinion of the Agent to carry out more effectively the
provisions and purposes of this Agreement and the other Loan Documents. 
 Section 7.12 Additional Guarantors; Release
of Guarantors. 
 (a) Additional Guarantors.    Within fifteen (15) Business
Days of any Person becoming a Material Subsidiary (other than an Excluded Subsidiary) of any Obligor after the Effective Date, the Borrower shall deliver to the Agent each of the following items, each in form and substance satisfactory to the Agent:
(i) a Joinder Agreement, substantially in the form of Exhibit D hereto, executed by such Material Subsidiary, and (ii) the items that would have been delivered under Sections 5.1(a)(vi) through (x) if such Material Subsidiary
had been one on the Effective Date. 
 (b) Release of a Guarantor.    The Borrower
may request in writing that the Agent release, and upon receipt of such request the Agent shall release, the applicable 

  
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Guarantor from the Guaranty so long as: (i) such Guarantor is not otherwise required to be a party to the Guaranty under this Section 7.12; (ii) no Default or Event of Default
shall then be in existence or would occur as a result of such release, including without limitation, a Default or Event of Default resulting from a violation of any of the covenants contained in this Section 7.12; (iii) the Agent shall
have received such written request at least ten (10) Business Days prior to the requested date of release; and (iv) Borrower shall deliver to the Agent evidence reasonably satisfactory to the Agent either that (A) the Guarantor has
ceased to qualify as a Material Subsidiary or (B) the Guarantor qualifies as an Excluded Subsidiary. Delivery by the Borrower to the Agent of any such request for a release shall constitute a representation by the Borrower that the matters set
forth in the preceding sentence (both as of the date of the giving of such request and as of the date of the effectiveness of such request) are true and correct with respect to such request. Notwithstanding the foregoing, the foregoing provisions
shall not apply to the REIT Guarantor, which may only be released upon the prior written consent of Agent and all of the Lenders. Concurrently with any request by the Borrower to release any Guarantor from its Guaranty, the Borrower shall deliver to
the Agent a pro forma Compliance Certificate giving effect to the transaction or other event which forms the basis for the release of the Guarantor from the Guaranty and the removal of the assets of such Guarantor from the calculation of
Borrowing Base Value, as appropriate, which Compliance Certificate shall show continued compliance with each of the covenants contained in Sections 9.1 through 9.3, 9.5 and 9.13. 

Section 7.13 REIT Status. 
 The Borrower shall cause REIT Guarantor to at all times maintain its status as, and elect to receive status as, a REIT. 
 Section 7.14 Distribution of Income to the Borrower. 
 The Borrower
shall cause all of its Wholly-Owned Subsidiaries to promptly distribute to the Borrower (at least once each fiscal quarter of the Borrower unless otherwise approved by the Agent), whether in the form of dividends, distributions or otherwise, all
profits, proceeds or other income relating to or arising from such Subsidiaries’ use, operation, financing, refinancing, sale or other disposition of their respective assets and properties after (a) the payment by each such Subsidiary of
its debt service, operating expenses and other obligations for such quarter, (b) payment, or the establishment of reasonable reserves for the payment, of operating expenses and other obligations not paid on at least a quarterly basis and
capital improvements and repairs (including tenant improvements) to be made to such Subsidiary’s assets and properties pursuant to leases, Secured Debt or required by law or otherwise approved by such Subsidiary in the ordinary course of
business consistent with prudent business practices, (c) funding of reserves required by the terms of any Secured Debt encumbering property of the Subsidiary, including, without limitation, any lockbox, “cash-trap” or similar
restriction on distribution of cash flow from such Subsidiary’s assets and properties, (d) payment of closing costs relating to the acquisition, financing, refinancing or disposition of such Subsidiary’s assets and properties, and
(e) payments in reduction or 

  
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extinguishment of Secured Debt of such Subsidiary, including, without limitation, balances due at maturity, or upon the refinancing, of such Secured Debt or upon the sale of such Subsidiary;
unless such distribution is prohibited by the terms of any Secured Debt so long as such prohibition applies only to the Subsidiary obligated on such Secured Debt. 
 Section 7.15 Reporting Company. 
 The Borrower shall cause the REIT
Guarantor to maintain its status as a reporting company pursuant to the Securities Exchange Act of 1934. 
 Section 7.16
Flood Determination; Flood Insurance. 
 A FEMA Standard Flood Hazard Determination prepared by a third party acceptable to
Agent in its reasonable discretion (a “Flood Hazard Determination”) shall be delivered to the Agent for each Borrowing Base Property and, if available, which Flood Hazard Determination obligates the flood hazard certification firm
to inform the agent if there is a change in the flood map on which the Borrowing Base Property is located, and the Borrower and each other Obligor shall cause to be delivered to the Agent a new Flood Hazard Determination for any Borrowing Base
Property at least sixty (60) days prior to any expiration date of a previously delivered Flood Hazard Determination for such Borrowing Base Property. In addition, if any Borrowing Base Property is located in a special flood hazard area or is
designated as having special flood or mud slide hazards according to FEMA (such property, a “Flood Hazard Property”), then the Borrower shall obtain a flood insurance policy insuring the Agent in an amount sufficient to satisfy the
Flood Laws and acceptable to Agent in its reasonable discretion. If, after closing, any Borrowing Base Property is remapped and if the applicable Borrowing Base Property is determined to be a Flood Hazard Property, the Borrower shall be required to
obtain and maintain a flood insurance policy in accordance with the provisions of this Section. The Borrower acknowledges that if, within forty-five (45) days of receipt of notification from Agent that any Borrowing Base Property has been
reclassified by the FEMA as being a Flood Hazard Property, the Borrower shall have not provided sufficient evidence of flood insurance, Agent and/or Lenders may be required under federal law to purchase flood insurance on behalf of the Borrower, at
the Borrower’s expense. 
 Section 7.17 Collateral. 

(a) Authorization to File Financing Statements.        Borrower
authorizes, for itself and each of its Subsidiaries, as applicable, Agent to file, for the benefit of the Lenders, one or more financing or continuation statements, and amendments thereto, relative to all or any part of the Collateral, as provided
in the Security Documents; 
 (b) Mortgages. Upon satisfaction of all conditions for any Property being
accepted as a Borrowing Base Property pursuant to Section 8.5(a) or (b) below, Borrower shall, or if such Borrowing Base Property is owned (or leased pursuant to an Eligible Ground Lease) by another Obligor, shall cause such Obligor, to
execute, deliver and cause to be filed Mortgages (or amendments to any existing Mortgages) which are 

  
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effective to create in favor of Agent, for the ratable benefit of the Lenders, a legal, valid and enforceable Lien (subject to clauses (a), (c), (d), (e), (f) and (g) of the definition
of Permitted Liens) and security interest in such Property (or such ground leasehold interest in such Property, if applicable), which such Mortgages when filed in the appropriate offices for the locations specified in such Mortgages, shall
constitute a Lien (subject to clauses (a), (c), (d), (e), (f) and (g) of the definition of Permitted Liens) on, and security interest in, all right, title and interest of the grantors thereunder in such Property (or ground leasehold
interest in such Property, if applicable), in each case prior and superior in right to any other Lien (other than clauses (a), (c), (d), (e), (f) and (g) of the definition of Permitted Liens). 

(c) Release. (i)            Upon receipt of written request from
Borrower or any Obligor, and upon satisfaction of all conditions for the removal of any Property as a Borrowing Base Property set forth in Section 8.5(b), Agent shall (without notice to, or vote or consent of, any Lender) (x) execute,
record and/or file all documents necessary to release the Liens granted to the Agent for the benefit of the Lender herein or pursuant to any Security Document and related solely to such Borrowing Base Property, (y) if the Obligor owning or
ground leasing the Borrowing Base Property to be released owns or ground leases no other Borrowing Base Property, take such actions as shall be required to release its Liens in the Equity Interests granted under the Pledge Agreement in the Obligor
which owned or ground leased such Borrowing Base Property as Collateral and, (z) if the Obligor pledging such Equity Interests is not a Grantor under the Pledge Agreement with respect to any other Collateral, releasing such Obligor as a Grantor
under the Pledge Agreement. 
 (ii) Upon request of the Borrower at any time or from time to time, the Agent
shall (without notice to, or vote or consent of, any Lender) take such actions as shall be required to release its Liens in the Equity Interest granted under the Pledge Agreement in any Subsidiary (x) whose Equity Interests are being disposed
of in a transaction not prohibited by the terms of this Agreement, (y) that has become an Excluded Subsidiary or is no longer a Material Subsidiary, or (z) that is the direct or indirect holder of any Equity Interests in a Subsidiary that
has become an Excluded Subsidiary and the grant of such security interest is prohibited by the terms of the documents, instruments, agreement or organizational document described in clause (a)(ii) of the definition of Excluded Subsidiary,
provided, that any such Subsidiary does not own (or ground lease pursuant to an Eligible Ground Lease) any Borrowing Base Property and, if the Obligor pledging such released Equity Interests is not a Grantor under the Pledge Agreement with
respect to any other Collateral, release such Obligor as a Grantor under the Pledge Agreement. 

  
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 ARTICLE VIII.   INFORMATION 

For so long as this Agreement and the Commitments are in effect and any Obligations are outstanding, unless the Requisite Lenders (or, if
required pursuant to Section 12.6, all of the Lenders) shall otherwise consent in the manner set forth in Section 12.6, the Borrower shall furnish to each Lender (or to the Agent if so provided below) at its Lending Office: 

Section 8.1   Quarterly Financial Statements. 

As soon as available and in any event not later than the date that is the earlier of (x) fifty (50) days after the close of
each of the first, second and third fiscal quarters of the REIT Guarantor, or (y) five (5) days after filing the REIT Guarantor’s 10Q Report with the Securities and Exchange Commission, the unaudited consolidated balance sheet of the
REIT Guarantor and its Subsidiaries as at the end of such period and the related unaudited consolidated statements of income, shareholders’ equity and cash flows of the REIT Guarantor and its Subsidiaries for such period and an unaudited
statement of Funds from Operations, setting forth in each case in comparative form the figures as of the end of and for the corresponding periods of the previous calendar year, all of which shall be certified by a Responsible Officer of the REIT
Guarantor, in his or her opinion, to present fairly, in accordance with GAAP as then in effect, the consolidated financial position of the REIT Guarantor and its Subsidiaries as at the date thereof and the results of operations for such period
(subject to normal year-end audit adjustments). Together with such financial statements, the Borrower and the REIT Guarantor shall deliver reports, in form and detail satisfactory to the Agent, setting forth (i) all capital expenditures made
during the calendar quarter then ended; (ii) a description of all Properties acquired during such calendar quarter, including the Net Operating Income of each such Property, acquisition costs and related mortgage debt; (iii) a description
of all Properties sold during the calendar quarter then ended, including the Net Operating Income from such Properties and the sales price; (iv) a statement of the Net Operating Income contribution by each Property for the preceding calendar
quarter; and (v) such other information as the Agent may reasonably request. At the time the financial statements are required to be furnished at the close of the second calendar quarter of the REIT Guarantor, the Borrower shall furnish to the
Agent pro forma quarterly financial information for the REIT Guarantor and its Subsidiaries for the next two (2) calendar quarters, including pro forma covenant calculations, sources and uses of funds, capital expenditures, Net Operating
Income for the Borrowing Base Properties, and other income and expenses. 
 Section 8.2   Year-End Statements.

 As soon as available and in any event not later than the date that is the earlier of (x) ninety (90) days after
the end of each respective fiscal year of the REIT Guarantor and its Subsidiaries, or (y) five (5) days after filing the REIT Guarantor’s 10K Report with the Securities and Exchange Commission, the audited consolidated balance sheet
of the REIT Guarantor and its Subsidiaries as at the end of such calendar year and the related audited consolidated statements of income, shareholders’ equity and cash flows of the REIT Guarantor and its Subsidiaries for such calendar year and
an unaudited statement of Funds from Operations, setting forth in comparative form the figures as at the end of and for the previous calendar year, all of which shall be certified by (i) a Responsible Officer of the REIT Guarantor, in his or
her opinion, to present fairly, in accordance with GAAP as then in effect, the consolidated financial position of REIT Guarantor and its Subsidiaries as at the date thereof and the results of operations for such

  
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period, and (ii) independent certified public accountants of recognized national standing acceptable to the Agent, whose certificate shall be unqualified and in scope and substance
satisfactory to the Agent and who shall have authorized the REIT Guarantor to deliver such financial statements and certification thereof to the Agent and the Lenders pursuant to this Agreement. In addition, the REIT Guarantor shall deliver with
such year-end statements the reports described in Section 8.1(i)-(iv) together with pro forma quarterly financial information for the REIT Guarantor and its Subsidiaries for the next four (4) calendar quarters, including pro forma
covenant calculations, EBITDA, sources and uses of funds, capital expenditures, Net Operating Income for the Properties, and other income and expenses. 
 Section 8.3   Compliance Certificates. 
 (a)
At the time financial statements are required to be furnished pursuant to Sections 8.1 and 8.2 and within ten (10) Business Days of the Agent’s request with respect to any other fiscal period, a certificate substantially in the form of
Exhibit K (a “Compliance Certificate”) executed by a Responsible Officer of the REIT Guarantor: (a) setting forth in reasonable detail as at the end of such quarterly accounting period, calendar year, or other fiscal
period, as the case may be, the calculations required to establish whether or not the Borrower and the REIT Guarantor are in compliance with the covenants contained in Sections 9.1 through 9.3, 9.5 and 9.13; and (b) stating that no Default or
Event of Default exists, or, if such is not the case, specifying such Default or Event of Default and its nature, when it occurred, whether it is continuing and the steps being taken by the Borrower and/or the REIT Guarantor with respect to such
event, condition or failure. In addition, with each such Compliance Certificate, the Borrower shall deliver the following information: (w) a development schedule of the announced development pipeline, including for each announced development
project, the project name and location, the square footage to be developed, the expected construction start date, the expected date of delivery, the expected stabilization date and the total anticipated cost; (x) a schedule of all outstanding
Indebtedness of the Borrower and its Subsidiaries and the REIT Guarantor and its Subsidiaries, showing for each component of Indebtedness, the lender, the total commitment, the total indebtedness outstanding, the interest rate, if fixed, or the
applicable margin over an index, if the interest rate floats, the term, the required amortization (if any) and the security (if any); (y) a schedule of all interest rate protection agreements to which the Borrower, the REIT Guarantor or any of
their respective Subsidiaries are a party, showing for each such agreement, the total dollar amount, the type of agreement (i.e. cap, collar, swap, etc.) and the term thereof and (z) a copy of all management reports, if any, submitted to the
Borrower or the REIT Guarantor or its management by its independent public accountants. 
 (b) At the time
financial statements are required to be furnished pursuant to Sections 8.1 and 8.2 and within ten (10) Business Days of the Agent’s request, Borrower shall also deliver a borrowing base certificate substantially in the form of Exhibit
M (a “Borrowing Base Certificate”) executed by the chief financial officer of the REIT Guarantor that: (i) sets forth a list of all Borrowing Base Properties together with a calculation of the Borrowing Base Value;
(ii) includes the calculation 

  
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of the Implied Debt Service Coverage Ratio, (iii) certifies (A) that all Borrowing Base Properties so listed fully qualify as such under the applicable criteria for inclusion as
Borrowing Base Properties, (B) that all acquisitions, dispositions or other removals of Borrowing Base Properties completed during such quarterly accounting period, calendar year, or other fiscal period were permitted under this Agreement,
(C) the acquisition cost of any Borrowing Base Properties acquired during such period, and (D) the Borrowing Base Value of any Borrowing Base Properties removed during such period, and (iv) includes any other information that Agent
may require to determine the Borrowing Base Value of such Borrowing Base Properties, provided that such other information shall not include Appraisals, which are governed by Section 8.5(d) hereof. 

Section 8.4   Borrowing Base Property Information. 

(a) Prior to the first day of January of each year, furnish to Agent a copy of the annual budget for each Borrowing Base
Property for the upcoming fiscal year. 
 (b) Prior to the 31st of January of each year, furnish to Agent the actual capital
expenditures for each Borrowing Base Property for the previous fiscal year. 
 (c) As soon as available and in
any event not later the date that is fifty (50) days after the close of each of the fiscal quarters of the REIT Guarantor and within ten (10) Business Days of the Agent’s request, furnish to the Agent operating statements for each
Borrowing Base Property including occupancy rates, square footage, property type, rent roll, date acquired or built with respect to each Property included as an Borrowing Base Property in form and substance reasonably satisfactory to the Agent.

 Section 8.5   Additions and Substitutions to and Removals from Borrowing Base. 

(a) Additions and Substitutions to Borrowing Base Properties. 

(i) Following the Effective Date, the Borrower may, by written notice to the Agent, add one or more new Properties as
Borrowing Base Property(ies) or, subject to Section 8.5(c) substitute one or more new Properties for one or more Properties (such newly added or substituted Property, the “Potential Borrowing Base Property(s)”) then included as
Borrowing Base Properties. 
 (A) Any such notice of addition or substitution shall be delivered to the Agent
and shall include the following items for each Potential Borrowing Base Property, which the Agent shall promptly furnish to the Lenders (it being understood that the Agent shall have no obligation to verify the truth, accuracy or completeness of any
information contained therein): 
 (1) a borrowing base certificate substantially in the form of Exhibit N (a
“Borrowing Base Addition Certificate”) executed by a Responsible Officer of the REIT Guarantor that (w) lists 

  
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the acquisition cost of such Potential Borrowing Base Property(s), (x) includes the same information that the Borrower would be required to include in a quarterly Borrowing Base Certificate,
(y) certifies that after giving effect to such addition or substitution, the Borrower will be in compliance with each of the requirements and covenants contained in Section 2.13 and Sections 9.1 through 9.3, 9.5 and 9.13 on a pro-forma
basis based upon the most recent financial statements available under either Section 8.1 or 8.2, together with all supporting calculations, and (z) certifies that such Potential Borrowing Base Property(s) satisfies all of the requirements
set forth in clauses (a) through (h) of the definition of “Borrowing Base Property”; 
 (2) an
environmental site assessment dated as of a date that is reasonably acceptable to the Agent, which provides that the Agent, for the benefit of itself and the Lenders, may rely upon such assessment (or a reliance letter to the same effect);

 (3) a structural engineering and/or property condition report; and 

(4) a Flood Hazard Determination indicating whether such Potential Borrowing Base Property is designated by FEMA as a Flood Hazard
Property and, if any such Potential Borrowing Base Property is a Flood Hazard Property, (x) evidence whether the community in which such Potential Borrowing Base Property is located is participating in the National Flood Insurance Program, and
(y) copies of insurance policies or certificates of insurance evidencing flood insurance satisfactory to the Agent and meeting the requirements of Section 7.16, and endorsed or otherwise amended to include a standard lender’s loss
payee/mortgagee endorsement naming Agent as loss payee and mortgagee thereunder. 
 (B) In addition to the
items in subsection (A) above, the Borrower shall deliver to the Agent the following items for each Potential Borrowing Base Property, which the Agent shall furnish to the Lenders upon their reasonable request (it being understood that the
Agent shall have no obligation to verify the truth, accuracy or completeness of any information contained therein) (such items, together with the items in subsection (A) above, collectively, the “Borrowing Base Deliverables”):

 (1) with respect to any substitution of a Borrowing Base Property, a Minimum Borrowing Base Certificate demonstrating
compliance with the Minimum Borrowing Base Requirements immediately following such substitution; 

  
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 (2) to the extent available to Borrower, an operating statement for each of the two
(2) prior fiscal years, for the current fiscal year through the fiscal quarter most recently ended and for the fiscal quarter most recently ended; 
 (3) a pro-forma operating statement or an operating budget for the current and immediately following fiscal years; 
 (4) copies of all leases; 
 (5) a legal description and ALTA survey prepared,
certified and sealed by a surveyor reasonably satisfactory to Agent as to form, substance and date setting forth such detail and pertaining to such matters as is customary for surveys obtained by companies involved in the same type of business as
Borrower. The survey shall also locate any special flood hazard area or wetlands area; 
 (6) interior and exterior
photographs; 
 (7) a binding commitment for a standard ALTA mortgagee title insurance policy issued by a title insurance
company approved by Agent, with such endorsements reasonably requested by the Agent and available in the jurisdiction where such Borrowing Base Property is located, including but not limited to an Aggregation endorsement, when available, for each
policy issued and excluding, for the avoidance of doubt, creditors rights or similar coverage unless available at a commercially reasonable cost in a particular jurisdiction, in form and substance reasonably acceptable to Agent subject only to
Permitted Liens and other exceptions reasonably approved by Agent, together with copies of all title exceptions related thereto; 
 (8) evidence of insurance in form and substance reasonably acceptable to the Agent; 
 (9)    a Subordination, Non-Disturbance and Attornment Agreement and Estoppel Certificate executed by each tenant occupying more than 10% of the leasable square footage of the
applicable Potential Borrowing Base Property, in form and substance reasonably acceptable to the Agent; 
 (10) a favorable
legal opinion of local counsel admitted to practice in the jurisdiction in which such Potential Borrowing 

  
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Base Property is located as to the enforceability of the Mortgage under applicable law and other matters reasonably requested by Agent, which opinion shall be addressed to Agent and the Lenders,
dated the date of the applicable Mortgage, and in form and substance reasonably acceptable to Agent; and 
 (11) such other
information, reports or other materials as the Agent may reasonably request. 
 (ii) Notwithstanding the
foregoing, until such time as there are at least eight (8) Borrowing Base Properties included in the calculation of the Borrowing Base Value and the Borrowing Base Value exceeds $100,000,000, any Potential Borrowing Base Property must be
approved by the Agent and each Lender before such addition or substitution becomes effective; thereafter, any Potential Borrowing Base Property must be approved by the Agent and the Requisite Lenders, provided that (i) unless a Lender
shall give written notice to the Agent that it specifically objects to the addition or substitution of any Potential Borrowing Base Property within ten (10) days from the date of such Lender’s receipt of (x) the Borrowing Base
Deliverables set forth in subsections (A)(1)-(3) above, and (y) an Appraisal dated as of a date which is reasonably acceptable to such Lender, such Lender shall be deemed to have conclusively approved of such addition or substitution, and
(ii) unless the Agent shall give written notice to the Borrower that it specifically objects to the addition or substitution of any Potential Borrowing Base Property within fifteen (15) days from the date of the Agent’s receipt of
(x) each of the Borrowing Base Deliverables, and (y) an Appraisal dated as of a date which is reasonably acceptable to the Agent, the Agent shall be deemed to have conclusively approved of such addition or substitution. 

(b) Removals of Borrowing Base Properties. 

(i) Upon any Borrowing Base Property ceasing to qualify as a Borrowing Base Property or upon the Borrower’s
exclusion of such Borrowing Base Property pursuant to Section 9.13, such Borrowing Base Property shall no longer be included in the calculation of the Borrowing Base Value. Within ten (10) Business Days after any such disqualification, the
Borrower shall deliver to the Agent a Borrowing Base Certificate reflecting such disqualification, together with a statement of: (1) the identity of the disqualified Borrowing Base Property, (2) the Borrowing Base Value attributable to
such Borrowing Base Property and (3) the certificates required by Section 8.5(b)(iv). Upon receipt by Agent of (x) (A) notice from Borrower that any disqualified Borrowing Base Property again qualifies as a Borrowing Base
Property and (B) the certificates required by Section 8.5(b)(iv), or (y) notice from Borrower of inclusion under Section 9.13, such Borrowing Base Property shall again be included in the calculation of the Borrowing Base Value.

  
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 (ii) Subject to Section 8.5(c), the Borrower may voluntarily remove any
Property from Borrowing Base Properties (including as a result of any financing, sale, transfer or other disposition of any Borrowing Base Property in accordance with the terms of the Loan Documents) by delivering to the Agent, no later than ten
(10) Business Days prior to the date on which such removal is to be effected (or, in the event such removal shall result from the financing, sale, transfer or other disposition of a Borrowing Base Property, ten (10) Business Days prior to
such proposed sale, transfer or disposition), (x) a Borrowing Base Certificate reflecting such removal, together with a statement (A) that no Default or Event of Default then exists or would, upon the occurrence of such event or with the
passage of time, result from such removal, (B) of the identity of the Borrowing Base Property being removed, and (C) the Borrowing Base Value attributable to such Borrowing Base Property and (y) the certificates required by
Section 8.5(b)(iv). 
 (iii) Notwithstanding anything to the contrary in this Agreement, in the event that
a Property (a “Defaulted Property”) included in the calculation of the Borrowing Base Value fails to satisfy the requirements set forth in clause (e) of the definition of “Borrowing Base Property” as a result of
conditions existing or effecting such Property for any period of time prior to the acquisition thereof by the Borrower, any other Obligor or any of their respective Subsidiaries of which the Borrower had no knowledge (any such failure a
“Replacement Event”), then, if such Replacement Event results in a Default, the Borrower shall have forty-five (45) days from the earlier of (x) the date the Agent notifies the Borrower that a Replacement Event has
occurred or (y) the date the Borrower notifies the Agent that a Replacement Event has occurred in which to identify one or more Potential Borrowing Base Property(s) to cure such Default by replacing the Defaulted Property as a Borrowing Base
Property and delivering to the Agent those items specified in Sections 8.5(a)(i) and (a)(ii) and Section 8.5(b)(iv) with respect thereto and otherwise satisfy all conditions to such Property being accepted as a Borrowing Base Property pursuant
to this Agreement (the “Replacement Conditions”). 
 For the avoidance of doubt, in the event the Borrower
fails to comply with the Replacement Conditions within the time periods set forth above, the right of the Borrower to cure such Default as provided in this Section 8.5(b)(iii) shall cease, and thereupon the Agent and the Lenders shall have any
and all rights and remedies with respect to such Replacement Event as may be available under this Agreement and the other Loan Documents. 
 (iv) Simultaneously with the delivery of the items required pursuant to Sections 8.5(b)(i), (ii) and (iii), the Borrower shall deliver to the Agent (A) a pro forma Compliance Certificate
demonstrating, upon giving effect to such removal, replacement, disqualification, or re-qualification (as the case may be), compliance with the requirements and covenants contained in Section 2.13 and Sections 9.1 through 9.3, 9.5 and 9.13 on a
pro forma basis based 

  
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upon the most recent financial statements available under Section 8.1 or 8.2, together with supporting calculations and (B) a Minimum Borrowing Base Certificate. 

(c) Minimum Borrowing Base Properties.    Subject to this Section 8.5, the Borrower shall
not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor to, 
 (i)
sell, transfer, encumber with a Lien or otherwise dispose of any Borrowing Base Property included in the calculation of the Borrowing Base Value; or 
 (ii) remove any Borrowing Base Property from the calculation of the Borrowing Base Value pursuant to (b)(ii); or 
 (iii) substitute any Potential Borrowing Base Property(s) for any existing Borrowing Base Properties; 
 unless, immediately following such sale, transfer, disposition, removal or substitution (x) there shall be at least eight (8) Borrowing Base Properties included in the calculation of the
Borrowing Base Value and (y) the Borrowing Base Value would be at least $300,000,000 (the “Minimum Borrowing Base Requirements”). Simultaneously with any such proposed sale, transfer, disposition, removal or substitution, the
Borrower shall deliver to the Agent a certificate (a “Minimum Borrowing Base Certificate”) of a Responsible Officer of the REIT Guarantor certifying compliance with the Minimum Borrowing Base Requirements. 

(d) Updated Appraisals.  Agent, in its sole discretion, shall have the right to have, or have its
counsel have, an updated Appraisal prepared (i) at Borrower’s expense, for any Borrowing Base Property whose most recent appraisal is dated more than twelve (12) months prior to the date of the most recent Borrowing Base Certificate
and (ii) at Lenders’ expense, for any Borrowing Base Property at any other time. Borrower shall, at all times, cooperate with any reasonable requests in connection with the completion of such updated Appraisals. In addition, Borrower may,
at its option at any time, request that Agent obtain, at Borrower’s expense, an updated Appraisal of any Borrowing Base Property. 
 Section 8.6   Other Information. 
 (a)
Securities Filings.  Within five (5) Business Days of the filing thereof, written notice and a listing of all registration statements, reports on Forms 10-K, 10-Q and 8-K (or their equivalents) and all other periodic reports
which the Borrower, any other Obligor or any of their respective Subsidiaries shall file with the Securities and Exchange Commission (or any Governmental Authority substituted therefor) or any national securities exchange; 

  
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 (b) Shareholder
Information.        Promptly upon the mailing thereof to the shareholders of the REIT Guarantor, copies of all financial statements, reports and proxy statements so mailed and promptly upon the issuance
thereof copies of all press releases issued by the Borrower or the REIT Guarantor, in each case to the extent not otherwise publicly available; 
 (c) ERISA.  If and when any member of the ERISA Group (i) gives or is required to give notice to the PBGC of any “reportable event” (as defined in Section 4043 of
ERISA) with respect to any Plan which might constitute grounds for a termination of such Plan under Title IV of ERISA, or knows that the plan administrator of any Plan has given or is required to give notice of any such reportable event, a copy of
the notice of such reportable event given or required to be given to the PBGC; (ii) receives notice of complete or partial withdrawal liability under Title IV of ERISA or notice that any Multiemployer Plan is in reorganization, is insolvent or
has been terminated, a copy of such notice; (iii) receives notice from the PBGC under Title IV of ERISA of an intent to terminate, impose liability (other than for premiums under Section 4007 of ERISA) in respect of, or appoint a trustee
to administer any Plan, a copy of such notice; (iv) applies for a waiver of the minimum funding standard under Section 412 of the Internal Revenue Code, a copy of such application; (v) gives notice of intent to terminate any Plan
under Section 404 1(c) of ERISA, a copy of such notice and other information filed with the PBGC; (vi) gives notice of withdrawal from any Plan pursuant to Section 4063 of ERISA, a copy of such notice; or (vii) fails to make any
payment or contribution to any Plan or Multiemployer Plan or in respect of any Benefit Arrangement or makes any amendment to any Plan or Benefit Arrangement which has resulted or could result in the imposition of a Lien or the posting of a bond or
other security, a certificate of the chief financial officer of the REIT Guarantor setting forth details as to such occurrence and the action, if any, which the Borrower or applicable member of the ERISA Group is required or proposes to take;

 (d) Litigation.    To the extent the Borrower, any other Obligor or any of their
respective Subsidiaries is aware of the same, prompt notice of the commencement of any proceeding or investigation by or before any Governmental Authority and any action or proceeding in any court or other tribunal or before any arbitrator against
or in any other way relating adversely to, or adversely affecting, the Borrower, any other Obligor, any of their respective Subsidiaries or any of their respective properties, assets or businesses which involve claims individually or in the
aggregate in excess of $2,000,000, and prompt notice of the receipt of notice that any United States income tax returns of the Borrower, any other Obligor, or any of their respective Subsidiaries are being audited; 

(e) Modification of Governing Documents.    A copy of any amendment to a Governing Document of
the Borrower or any other Obligor promptly upon, and in any event within fifteen (15) Business Days of, the effectiveness thereof; 
 (f) Change of Management or Financial Condition.   Prompt notice of any change in the senior management of the company that manages the properties on behalf of

  
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the Borrower (which, as the date hereof, is deemed to be the following persons: Leo F. Wells, III, Douglas P. Williams, Randall D. Fretz and Don Henry), any change in the business, assets,
liabilities, financial condition, results of operations or business prospects of the Borrower, any other Obligor, or any of their respective Subsidiaries which has had or could reasonably be expected to have a Material Adverse Effect, or any other
event or circumstance which has had or could reasonably be expected to have a Material Adverse Effect (such change, event or circumstance, a “Material Change”); 

(g) Default.    Notice of the occurrence of any of the following promptly upon a Responsible
Officer obtaining knowledge thereof: (i) any Default or Event of Default (which notice shall state that it is a “notice of default” for the purposes of Section 11.3 below) or (ii) any event which constitutes or which with
the passage of time, the giving of notice, or otherwise, would constitute a default or event of default by the Borrower, any other Obligor, or any of their respective Subsidiaries under any (x) Recourse Indebtedness individually or in the
aggregate in excess of (A) $2,000,000, at such time as the Borrower’s Tangible Net Worth is less than $200,000,000, (B) $5,000,000, at such time as the Borrower’s Tangible Net Worth is at least $200,000,000, but less than
$400,000,000, and (C) $10,000,000 at such time as the Borrower’s Tangible Net Worth is at least $400,000,000, or (y) Nonrecourse Indebtedness individually or in the aggregate in excess of $15,000,000, or (z) Material Contract to
which any such Person is a party or by which any such Person or any of its respective properties may be bound; 

(h) Judgments.    Prompt notice of any uninsured order, judgment or decree in excess of
(i) (A) $2,000,000, at such time as the Borrower’s Tangible Net Worth is less than $200,000,000, (B) $5,000,000, at such time as the Borrower’s Tangible Net Worth is at least $200,000,000, but less than $400,000,000, and
(C) $10,000,000 at such time as the Borrower’s Tangible Net Worth is at least $400,000,000, or (ii) with respect to any Nonrecourse Indebtedness, $15,000,000, having been entered against the Borrower, any other Obligor, or any of
their respective Subsidiaries or any of their respective properties or assets; 
 (i) Notice of Violations of
Law.    Prompt notice if the Borrower, any other Obligor, or any of their respective Subsidiaries shall receive any notification from any Governmental Authority alleging a violation of any Applicable Law or any inquiry which
could reasonably be expected to have a Material Adverse Effect; 
 (j) Material
Contracts.    Promptly upon (i) entering into any Material Contract after the Agreement Date, a copy to the Agent of such Material Contract, together with a copy of all related or ancillary documentation and
(ii) the giving or receipt thereof by the Borrower, any other Obligor, or any of their respective Subsidiaries notice alleging that any party to any Material Contract is in default of its obligations thereunder; 

(k) New Material Subsidiary.   Prompt notice of any Person becoming a Material Subsidiary (other
than an Excluded Subsidiary); 

  
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 (l) FINRA Investigation.  Any information received by the
Borrower or the REIT Guarantor regarding the FINRA Investigation and any censure or sanction related thereto; and 
 (m) Other Information.  From time to time and promptly upon each request, such data, certificates, reports, statements, documents or further information regarding the business, assets,
liabilities, financial condition, results of operations or business prospects or updated projections of the Borrower, any or other Obligor or any of their respective Subsidiaries as the Agent or any Lender may reasonably request. 

Documents required to be delivered pursuant to Sections 8.1, 8.2, 8.6(a) or 8.6(b) (to the extent any such documents are included in materials otherwise
filed with the SEC) may be delivered electronically and if so delivered, shall be deemed to have been delivered on the date (i) on which REIT Guarantor or Borrower posts such documents, or provides a link thereto on Parent and Borrower’s
website on the Internet; or (ii) on which such documents are posted on REIT Guarantor’s and Borrower’s behalf on an Internet or intranet website, if any, to which each Lender and Agent have access (whether a commercial, third-party
website or whether sponsored by Agent). Further, Agent and the Lenders agree that the delivery of the financial statements of the REIT Guarantor filed by the REIT Guarantor with the Securities and Exchange Commission on Form 10-Q or on Form 10-K
will satisfy the delivery requirements of the Borrower under Sections 8.1 and 8.2, respectively. Notwithstanding the foregoing, if Borrower or REIT Guarantor is unable to deliver the documents required to be delivered pursuant to Sections 8.1, 8.2,
8.6(a) or 8.6(b) electronically, such documents must be physically delivered to Agent and Lenders as set forth herein. 

ARTICLE IX.   NEGATIVE COVENANTS 
 For so long as this Agreement and the Commitments are in effect and any Obligations are outstanding, unless the Requisite Lenders (or, if required pursuant to Section 12.6, all of the Lenders) shall
otherwise consent in the manner set forth in Section 12.6, the REIT Guarantor and the Borrower, as applicable, shall comply with the following covenants: 
 Section 9.1  inancial Covenants. 
 The Borrower shall, on a
consolidated basis in accordance with GAAP: 
 (a) as of the last day of the fiscal quarter ending June 30,
2011 and at all times thereafter, not permit the Fixed Charge Coverage Ratio to be less than 1.75 to 1.00 at any time; 
 (b) not permit the Leverage Ratio to exceed 0.60 to 1.00 at any time; 
 (c) not permit, at any time, Secured Debt to exceed five percent (5%) of Consolidated Tangible Assets for so long as Consolidated Tangible Assets are less than $200,000,000, and thereafter ten
percent (10%) of Consolidated Tangible Assets. For the purpose of the calculations in this Section 9.1(c), Nonrecourse Indebtedness and the Obligations shall be deducted from Secured Debt; and 

  
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 (d) (i) as of December 31, 2011, not permit Tangible Net Worth to be less than
$110,000,000; 
 (ii) at any time from January 1, 2012 to but excluding December 31, 2012, not permit Tangible Net
Worth to be less than the sum of (A) $110,000,000 plus (B) seventy-five percent (75%) of the Gross Cash Proceeds of all Equity Issuances by REIT Guarantor, Borrower or any other Guarantor consummated after December 31, 2011
(other than Gross Cash Proceeds received contemporaneously with or within ninety (90) days after the redemption, retirement or repurchase of Equity Interests in Borrower or REIT Guarantor, subject to the restrictions on purchases or redemptions
in Section 9.5, up to the amount paid by Borrower or REIT Guarantor in connection with such redemption, retirement or repurchase, where, for the avoidance of doubt, the net effect is that there shall not have been any increase in Shareholder
Equity as a result of any such proceeds); 
 (iii) as of December 31, 2012, not permit Tangible Net Worth to be less than
$200,000,000; 
 (iv) at any time after December 31, 2012 and prior to the exercise of the Extension Option and the
satisfaction of the requirement set forth in Section 2.6(b)(vi) hereof, not permit Tangible Net Worth to be less than the sum of (A) $200,000,000 plus (B) seventy-five percent (75%) of the Gross Cash Proceeds of all Equity
Issuances by REIT Guarantor, Borrower or any other Guarantor consummated after December 31, 2012 (other than Gross Cash Proceeds received contemporaneously with or within ninety (90) days after the redemption, retirement or repurchase of
Equity Interests in Borrower or REIT Guarantor, subject to the restrictions on purchases or redemptions in Section 9.5, up to the amount paid by Borrower or REIT Guarantor in connection with such redemption, retirement or repurchase, where, for
the avoidance of doubt, the net effect is that there shall not have been any increase in Shareholder Equity as a result of any such proceeds); and 
 (v) during the Extension Period, not permit Tangible Net Worth to be less than the sum of (A) $400,000,000 plus (B) seventy-five percent (75%) of the Gross Cash Proceeds of all Equity
Issuances by REIT Guarantor, Borrower or any other Guarantor consummated after the Initial Maturity Date (other than Gross Cash Proceeds received contemporaneously with or within ninety (90) days after the redemption, retirement or repurchase
of Equity Interests in Borrower or REIT Guarantor, subject to the restrictions on purchases or redemptions in Section 9.5, up to the amount paid by Borrower or REIT Guarantor in connection with such redemption, retirement or repurchase, where,
for the avoidance of doubt, the net effect is that there shall not have been any increase in Shareholder Equity as a result of any such proceeds). 

  
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 The foregoing financial covenants shall be maintained at all times and tested as of the last
day of each fiscal quarter. 
 Section 9.2   Indebtedness. 

The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of Borrower or any other Obligor to, create, incur,
assume, or permit or suffer to exist, or assume or guarantee, directly or indirectly, contingently or otherwise, or become or remain liable with respect to any Indebtedness other than the following: 

(a) the Obligations; 
 (b) intercompany Indebtedness among the Borrower and its Wholly Owned Subsidiaries; provided, however, that the obligations of the Borrower and each Guarantor in respect of such intercompany
Indebtedness shall be subordinate to the Obligations; 
 (c) any other Indebtedness existing, created, incurred
or assumed so long as immediately prior to the existence, creation, incurring or assumption thereof (other than with respect to any Indebtedness incurred for purposes of prepayment of other Indebtedness as permitted by the proviso in
Section 9.12), and immediately thereafter and after giving effect thereto, no Default or Event of Default is or would be in existence, including without limitation, a Default or Event of Default resulting from a violation of any of the
covenants contained in Section 9.1; and 
 (d) purchase money Indebtedness, provided that any
Property purchased with such purchase money Indebtedness that continues to secure such purchase money Indebtedness shall not be included as a Borrowing Base Property unless such purchase money Indebtedness is repaid at the time such Property is
included as a Borrowing Base Property. 
 Section 9.3   Permitted Investments. 

(a) From the Agreement Date through and including September 30, 2011, the “Initial Investment
Period”), the Borrower shall not, and shall not permit any other Obligor or any of their Subsidiaries to, directly or indirectly, acquire, make or purchase any Investment, or permit any Investment of such Person to be outstanding on and
after the Agreement Date, other than the following: 
 (i) Investments in Subsidiaries and Unconsolidated
Affiliates in existence on the Agreement Date and disclosed on Part I of Schedule 6.1(b); 
 (ii)
Investments in Cash Equivalents; 
 (iii) Investments to acquire Equity Interests of a Subsidiary or any other
Person who after giving effect to such acquisition would be a Subsidiary, so long as in each case (A) immediately after giving effect to such Investment, no Default or Event of Default is or would be in existence and (B) the terms and
conditions set forth in Section 7.12 with respect to such Subsidiary, if any, are satisfied; and 

  
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 (iv) Investments in properties that are primarily office properties.

 (b) Following the Initial Investment Period, in addition to the Investments permitted in clause
(a) above, the Borrower, and any other Obligor or any Subsidiary of the Borrower or any other Obligor, shall be permitted to make any Investment in or otherwise own or hold the following items, provided that the aggregate value of such
holdings of the Borrower, such Subsidiaries and the other Obligors so acquired shall not exceed the percentage of Total Asset Value set forth below at any time: 

(i) Investments in Unconsolidated Affiliates shall not exceed fifteen percent (15%) of Total Asset Value;

 (ii) Investments in Mortgage Receivables shall not exceed five percent (5%) of Total Asset Value;

 (iii) the aggregate Construction Budget for Construction-in-Process shall not exceed fifteen percent
(15%) of Total Asset Value; 
 (iv) Investments made in properties that are not primarily office properties
or Unimproved Land shall not exceed five percent (5%) of Total Asset Value; 
 (v) Investments in respect
of Equity Interests (other than Equity Interests of Subsidiaries or Unconsolidated Affiliates) shall not exceed five percent (5%) of Total Asset Value; and 

(vi) Investments in respect of Unimproved Land shall not exceed five percent (5%) of Total Asset Value. 

(c) Notwithstanding the Investments permitted under clause (b) above, in no event shall the aggregate value of the
holdings of the Borrower, any other Obligor and their Subsidiaries in the Investments described in clause (b) above exceed, in the aggregate, twenty percent (20%) of Total Asset Value at any time. For the purposes of this Section 9.3,
a Property shall be considered Construction-in-Process until the issuance of a permanent certificate of occupancy for such Property or phase thereof. 
 (d) For the purposes of this Section 9.3, the Investment of the Borrower or the REIT Guarantor in any Unconsolidated Affiliates will equal (without duplication) the sum of (i) Borrower’s
Share of Construction-in-Process of their Unconsolidated Affiliates, plus (ii) Borrower’s Share of any other Investments valued at the lower of GAAP book value or market value. 

  
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 Section 9.4 Liens; Negative Pledges; Other Matters. 

(a) With respect to any Property included as a Borrowing Base Property, Borrower shall not, without the prior written
consent of Agent, create, place, suffer or permit to be created or placed or, through any act or failure to act, acquiesce in the placing or allow to remain, any Lien, regardless of whether same is expressly subordinate to the Obligations, or grant
any easement or impose any restrictive covenants, other than Permitted Liens; or contractually agree with any other Person to provide such Person a Negative Pledge, or other covenant similar to this Section 9.4(a). 

(b) The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor
to, create, assume, or incur any Lien (other than Permitted Liens) upon any of its properties, assets, income or profits of any character whether now owned or hereafter acquired (excluding Borrowing Base Properties) if immediately prior to the
creation, assumption or incurring of such Lien, or immediately thereafter, a Default or Event of Default is or would be in existence, including without limitation, a Default or Event of Default resulting from a violation of any of the covenants
contained in Section 9.1; provided, however, that nothing contained in this Section 9.5 shall prohibit the refinancing of Secured Debt of the Borrower, any other Obligor or any of their respective Subsidiaries in the event an
Event of Default is then in existence so long as such refinancing (i) is otherwise permitted under this Agreement and (ii) will not create any additional, or exacerbate any existing, Default or Event of Default. 

(c) The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor
to, enter into, assume or otherwise be bound by any Negative Pledge except for a Negative Pledge contained in (i) any agreement (A) evidencing Indebtedness which the Borrower or such Subsidiary or Obligor may create, incur, assume, or
permit or suffer to exist under Section 9.2, (B) which Indebtedness is secured by a Lien permitted to exist pursuant to this Agreement, and (C) which prohibits the creation of any other Lien on only the property securing such
Indebtedness as of the date such agreement was entered into or the Equity Interests of the Person owning such property; or (ii) a Governing Document of a Non-Wholly Owned Subsidiary which requires consent to, or places limitations on, the
imposition of Liens on such Subsidiary’s assets or properties or the Equity Interests in such Subsidiary. 

(d) The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor
to, create or otherwise cause or suffer to exist or become effective any consensual encumbrance or restriction (other than pursuant to the Loan Documents) of any kind on (i) the ability of the Borrower, any other Obligor or any Subsidiary of
the Borrower or any other Obligor to: (A) pay dividends or make any other distribution on any of such Person’s capital stock or other equity interests owned by the Borrower, any other Obligor, or any of their respective Subsidiaries,
(B) pay any Indebtedness owed to the Borrower, any other Obligor, or any of their respective Subsidiaries, (C) make loans or advances to the 

  
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Borrower, any other Obligor, or any of their respective Subsidiaries, or (D) transfer any of its property or assets to the Borrower, any Obligor, or any of their respective Subsidiaries,
other than any such restrictions described in this subpart (i) which are contained in (x) agreements evidencing Secured Debt and which relate solely to the assets pledged as collateral security for such Secured Debt or (y) any
Governing Document of a Non-Wholly Owned Subsidiary and which relate solely to such Subsidiary (other than any such Subsidiary that owns, in whole or in part, any Borrowing Base Property), or (ii) the ability of the Borrower or any other
Obligor to amend this Agreement or pledge the Borrowing Base Property as security for the Obligations. 
 Section 9.5
Restricted Payments; Stock Repurchases. 
 (a) At any time after October 1, 2011, the Borrower will not
make any Restricted Payment to the REIT Guarantor, and the REIT Guarantor will not make any Restricted Payments, during any fiscal year of the REIT Guarantor, except for Net Dividends not to exceed the greater of (i) ninety percent
(90%) of the Funds From Operations of the REIT Guarantor on a consolidated basis for such fiscal year, so long as all such Restricted Payments made during any two (2) consecutive fiscal quarters of the REIT Guarantor shall not exceed one
hundred percent (100%) of Funds from Operations for such two (2) consecutive fiscal quarters; or (ii) the minimum amount required in order for the REIT Guarantor to maintain its status as a REIT, as set forth in a certification to
Agent from the chief financial officer of the REIT Guarantor. 
 (b) Redemption of Equity Interests of the REIT
Guarantor pursuant to the Share Redemption Program shall be permitted pursuant to Section 9.5(e). 
 (c)
Redemption of limited partnership interests of the Borrower shall be permitted to the extent such redemption is made with respect to such limited partnership interests issued to a seller in connection with the purchase by the Borrower, any other
Obligor or any of their respective Subsidiaries of any Property and such redemption is effectuated by the conversion of such limited partnership interests into common stock of the REIT Guarantor or, with the approval of the Agent, by cash payment;
provided that, (i) had the Borrower originally paid cash for the purchase of such Property instead of issuing the applicable limited partnership interests, such cash payment would have been permitted under the terms and conditions of
this Agreement, including but not limited to this Article IX, and (ii) such cash payment to be made for the redemption of such limited partnership interests shall be in compliance with all other terms and conditions of this Agreement, including
but not limited to compliance with this Article IX and shall not result in a Default or an Event of Default. 

(d) If a Default or Event of Default shall have occurred and be continuing, then neither the Borrower nor the REIT
Guarantor shall make any Restricted Payments to any Person whatsoever without the prior written consent of the Requisite Lenders other than cash distributions by the Borrower to its partners (and corresponding distributions by the REIT Guarantor to
its shareholders) in a minimum amount 

  
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required in order for the REIT Guarantor to maintain its status as a REIT, as set forth in a certification to Agent from the chief financial officer of the REIT Guarantor; provided that
the Borrower shall not make any Restricted Payments to any Person whatsoever if a Default or an Event of Default of the type described in Section 10.1(a), (b), (g) or (h) shall have occurred and be continuing or would result
therefrom. 
 (e) Neither the Borrower nor the REIT Guarantor shall at any time buy back, redeem, retire or
otherwise acquire, directly or indirectly, any shares of its capital stock if a Default or Event of Default exists or immediately thereafter and after giving effect thereto, a Default or Event of Default is or would be in existence and, with respect
to any acquisition of shares of capital stock of the REIT Guarantor, (i) such acquisition shall be consummated in accordance with the terms and conditions of its Share Redemption Program and (ii) the aggregate amount of redemptions by the
REIT Guarantor in any calendar year shall not exceed the amount permitted to be redeemed in any calendar year under the Share Redemption Program as in effect on the Agreement Date. 

Section 9.6 Merger, Consolidation, Sales of Assets and Other Arrangements. 

(a) The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of Borrower or any other Obligor to:
(i) enter into any transaction of merger, consolidation, reorganization or other business combination; (ii) liquidate, wind up or dissolve itself (or suffer any liquidation or dissolution); or (iii) convey, sell, lease, sublease,
transfer or otherwise dispose of, in one transaction or a series of transactions, all or any substantial part of its business or assets, whether now owned or hereafter acquired, or discontinue or eliminate any business line or segment;
provided, however, that a Person may merge with the Borrower or any of its Subsidiaries, so long as (A) such Person was organized under the laws of the United States of America or one of its states; (B) if such merger
involves the Borrower, the Borrower is the survivor of such merger; (C) if such merger involves a Subsidiary of the Borrower that is a Guarantor, such Subsidiary is the survivor of such merger; (D) immediately prior to such merger, and
immediately thereafter and after giving effect thereto, no Default or Event of Default is or would be in existence; (E) the Borrower shall have given the Agent and the Lenders at least ten (10) Business Days’ prior written notice of
such merger (except that such prior notice shall not be required in the case of the merger of a Subsidiary of the Borrower with and into the Borrower); (F) such merger is completed as a result of negotiations with the approval of the board of
directors or similar body of such Person and is not a “hostile takeover”; (G) following such merger, the Borrower and its Subsidiaries will continue to be engaged primarily in the business of the ownership, development, management and
investment in real estate; and (H) such merger, together with all other mergers permitted by this Section 9.6 and consummated in the same fiscal year as such merger, shall not increase the Total Asset Value by more than twenty-five percent
(25%) of the Total Asset Value as of the end of the previous fiscal year. 

  
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 (b) The Borrower shall not, and shall not permit any other Obligor or any
Subsidiary of Borrower or any other Obligor to, sell, dispose of or transfer any Property or other assets if (i) a Default or an Event of Default has occurred and is continuing (unless such Default or Event of Default would be cured by such
sale, disposition or transfer, provided Borrower and each Obligor shall be in compliance with all other terms and conditions of this Agreement after giving effect to such sale, disposition or transfer), or (ii) a Default or an Event of
Default would occur as a result of such transaction. 
 Section 9.7 Fiscal Year. 

Neither the Borrower nor the REIT Guarantor shall change its fiscal year from that in effect as of the Agreement Date without the
Agent’s prior written consent. 
 Section 9.8 Modifications to Certain Agreements. 

(a) The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor
to, enter into any amendment or modification to any Material Contract which could reasonably be expected to have a Material Adverse Effect without the Agent’s prior written consent. 

(b) The Borrower shall not enter into any material amendment or other modification to the Share Redemption Program
without the Agent’s prior written consent. 
 Section 9.9 Transactions with Affiliates. 

The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor to, permit to exist
or enter into, any transaction (including the purchase, sale, lease or exchange of any property or the rendering of any service) with any Affiliate (but not including any Subsidiary of the Borrower), except (i) transactions in the ordinary
course of and pursuant to the reasonable requirements of the business of such Person and upon fair and reasonable terms which are no less favorable to such Person than would be obtained in a comparable arm’s length transaction with a Person
that is not an Affiliate, and (ii) transactions in connection with (A) the Master Property Management, Leasing and Construction Management Agreement, dated as of August 11, 2010 between the Borrower, the REIT Guarantor, Wells
Management Company, Inc. and Wells Real Estate Advisory Services III, LLC and renewals thereof on substantially similar terms and conditions, and (B) the Advisory Agreement, dated as of June 7, 2010 between the Borrower, the REIT
Guarantor, Wells Real Estate Advisory Services, III, LLC, and renewals thereof on substantially similar terms and conditions, and (C) the Dealer Manager Agreement between the REIT Guarantor and Wells Investment Securities Inc., and renewals
thereof on substantially similar terms and conditions. 

  
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 Section 9.10 ERISA Exemptions. 

The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor to, permit any of
its respective assets to become or be deemed to be “plan assets” within the meaning of ERISA, the Internal Revenue Code and the respective regulations promulgated thereunder. 

Section 9.11 Restriction on Prepayment of Indebtedness. 

Without the prior written consent of the Agent, neither the Borrower, any other Obligor, nor any Subsidiary of the Borrower or any other
Obligor shall prepay, redeem or purchase the principal amount, in whole or in part, of any Indebtedness other than the Obligations after the occurrence of any Event of Default; provided, however, that this Section 9.11 shall not
prohibit the prepayment of Indebtedness which is financed solely from the proceeds of a new loan which would otherwise be permitted by the terms of this Agreement. 
 Section 9.12 Modifications to Governing Documents. 
 The Borrower
shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor to enter into any amendment or modification of any Governing Document of the Borrower, such Subsidiary, or such Obligor which would have a
Material Adverse Effect without the Agent’s prior written consent. 
 Section 9.13 Occupancy of Borrowing Base
Properties. 
 The Properties that are Borrowing Base Properties shall consist solely of Properties which have an aggregate
occupancy level for the preceding calendar quarter of tenants in possession and paying rent (not more than sixty (60) days past due), or subject to free rent for a period of ninety (90) days or less, and which are not otherwise in default
in any material manner under their respective leases, of at least eighty percent (80%) of the aggregate rentable area within each such Borrowing Base Properties. In the event of a breach or violation of this Section 9.13, such breach or
violation shall not be an Event of Default so long as the Borrower immediately notifies the Agent thereof and, within thirty (30) days of receipt of such notice by the Agent (subject to extension for up to an additional thirty (30) days by
the Agent in its sole and absolute discretion), the Borrower adds, substitutes, removes or excludes one or more Properties as Borrowing Base Properties as contemplated by Section 8.5 such that immediately following such addition, substitution
or removal, the occupancy level required by this Section 9.13 is satisfied. 
 Upon the occurrence of a Default under this
Section 9.13, the Borrower shall have the right to designate, upon written notice to the Agent, one or more Borrowing Base Properties to be excluded (but not removed) as Borrowing Base Properties pursuant to Section 8.5(b)(i) in order to
effect compliance with this Section 9.13. Thereafter, the Borrower shall have the right, upon written notice to Agent, to include any such excluded Borrowing Base Property as a Borrowing Base Property provided that (i) the inclusion
of such Borrowing Base Property will not result in a Default under this Section 9.13 and (ii) such Borrowing Base Property is not otherwise a disqualified Borrowing Base Property under Section 8.5(b)(i). 

  
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 Section 9.14 Change in Nature of Business. 

The Borrower shall not, and shall not permit any other Obligor or any Subsidiary of the Borrower or any other Obligor to engage in any
material line of business substantially different from those lines of business conducted by the Borrower and its Subsidiaries on the date hereof or as contemplated in the REIT Guarantor’s S-11 filed on November 30, 2009, as amended from
time to time, or any business substantially related or incidental thereto. 
 ARTICLE X. DEFAULT 

Section 10.1 Events of Default. 
 Each of the following shall constitute an Event of Default, whatever the reason for such event and whether it shall be voluntary or involuntary or be effected by operation of Applicable Law or pursuant to
any judgment or order of any Governmental Authority: 
 (a) Default in Payment of Principal. The Borrower
shall fail to pay when due (whether at maturity, by reason of acceleration or otherwise) the principal of any of the Loans, or any Reimbursement Obligation. 
 (b) Default in Payment of Interest and Other Obligations. The Borrower shall fail to pay when due any interest on any of the Loans or any of the other payment Obligations owing by the Borrower
under this Agreement or any other Loan Document, or any other Obligor shall fail to pay when due any payment Obligation owing by such other Obligor under any Loan Document to which it is a party, and such failure shall continue for a period of three
(3) Business Days from the date such payment was due. 
 (c) Default in Performance of Specific
Covenants. The Borrower shall fail to perform or observe any term, covenant, condition or agreement contained in Section 7.1 (with respect to the existence of the REIT Guarantor and the Borrower), 7.8, 7.12, 7.13, 8.3 or 8.5 or in Article
IX. 
 (d) Default in Performance of Other Covenants. The Borrower or any other Obligor shall fail to
perform or observe any term, covenant, condition or agreement contained in this Agreement or any other Loan Document to which it is a party and not otherwise mentioned in this Section and such failure under this Section 10.1(d) shall continue
for a period of thirty (30) days after the date upon which the Agent has sent written notice of such failure to the Borrower. 
 (e) Representations and Warranties. Any written statement, representation or warranty made or deemed made by or on behalf of the Borrower or any other Obligor under this Agreement or under any
other Loan Document, or any amendment hereto or thereto, or in any other writing or statement at any time furnished or made or 

  
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deemed made by or on behalf of the Borrower or any other Obligor to the Agent or any Lender pursuant to any Loan Document, shall at any time prove to have been incorrect or misleading (and
without regard to any qualifications limiting such representations to knowledge or belief), in light of the circumstances in which made or deemed made, in any material respect (or, in the case of any representation, warranty or statement qualified
by materiality, in any respect) when furnished or made or deemed made. 
 (f) Indebtedness Cross-Default.

 (i) The Borrower, any other Obligor, or any of their respective Subsidiaries shall fail to pay when due and
payable, the principal of, or interest on, (x) any Recourse Indebtedness or obligations under Derivative Contracts (other than the Obligations) having an aggregate outstanding principal amount (or, in the case of any Derivatives Contract, the
marked-to-market value of such Derivative Contract provided that, if the Borrower is not out of the money, such marked-to-market value shall be deemed to be zero) greater than or equal to (A) $2,000,000, at such time as the Borrower’s
Tangible Net Worth is less than $200,000,000, (B) $5,000,000, at such time as the Borrower’s Tangible Net Worth is at least $200,000,000, but less than $400,000,000, and (C) $10,000,000 at such time as the Borrower’s Tangible Net
Worth is at least $400,000,000, or (y) any Nonrecourse Indebtedness having an aggregate outstanding principal amount greater than or equal to $15,000,000 (all such Indebtedness or obligations under Derivative Contracts being “Material
Indebtedness”); or 
 (ii) (x) The maturity of any Material Indebtedness shall have been
accelerated in accordance with the provisions of any indenture, contract or instrument evidencing, providing for the creation of or otherwise concerning such Material Indebtedness or (y) any Material Indebtedness shall have been required to be
prepaid or repurchased prior to the stated maturity thereof (which for the purposes hereof shall include any termination event or other event resulting in the settling of payments due under a Derivative Contract); or 

(iii) Any other event shall have occurred and be continuing which would permit any holder or holders of Material
Indebtedness, any trustee or agent acting on behalf of such holder or holders or any other Person, to accelerate the maturity of any such Material Indebtedness or require any such Material Indebtedness to be prepaid or repurchased prior to its
stated maturity (which for the purposes hereof shall include any termination event or other event resulting in the settling of payments due under a Derivative Contract). 

(g) Voluntary Bankruptcy Proceeding. The Borrower, any other Obligor, or any of their respective Subsidiaries
shall: (i) commence a voluntary case under the Bankruptcy Code, or other federal bankruptcy laws (as now or hereafter in effect); (ii) file a petition seeking to take advantage of any other Applicable Laws, domestic or

  
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foreign, relating to bankruptcy, insolvency, reorganization, winding-up, or composition or adjustment of debts; (iii) consent to, or fail to contest in a timely and appropriate manner, any
petition filed against it in an involuntary case under such bankruptcy laws or other Applicable Laws or consent to any proceeding or action described in the immediately following subsection; (iv) apply for or consent to, or fail to contest in a
timely and appropriate manner, the appointment of, or the taking of possession by, a receiver, custodian, trustee, or liquidator of itself or of a substantial part of its property, domestic or foreign; (v) admit in writing its inability to pay
its debts as they become due; (vi) make a general assignment for the benefit of creditors; (vii) make a conveyance fraudulent as to creditors under any Applicable Law; or (viii) take any corporate or partnership action for the purpose
of effecting any of the foregoing; provided, however, that the events described in this Section 10.1 (g) as to any Subsidiary of any Obligor that is not also an Obligor shall not constitute an Event of Default unless more
than $1,000,000 of the Total Asset Value is attributable to (x) such Subsidiary(ies) and (y) any Subsidiary(ies) which is/are the subject of an Event of Default under Section 10.1(h). 

(h) Involuntary Bankruptcy Proceeding. A case or other proceeding shall be commenced against Borrower, any other
Obligor or any of their respective Subsidiaries in any court of competent jurisdiction seeking: (i) relief under the Bankruptcy Code, or other federal bankruptcy laws (as now or hereafter in effect) or under any other Applicable Laws, domestic
or foreign, relating to bankruptcy, insolvency, reorganization, winding-up, or composition or adjustment of debts; or (ii) the appointment of a trustee, receiver, custodian, liquidator or the like of such Person, or of all or any substantial
part of the assets, domestic or foreign, of such Person, and such case or proceeding shall continue undismissed or unstayed for a period of sixty (60) consecutive calendar days, or an order granting the remedy or other relief requested in such
case or proceeding against such Person (including, but not limited to, an order for relief under such Bankruptcy Code or such other federal bankruptcy laws) shall be entered; provided, however, that the events described in this
Section 10.1(h) as to any Subsidiary of any Obligor that is not also an Obligor shall not constitute an Event of Default unless more than $1,000,000 of the Total Asset Value is attributable to (x) such Subsidiary(ies) and (y) any
Subsidiary(ies) which is/are the subject of an Event of Default under Section 10.1(g). 
 (i)
Litigation; Enforceability. The Borrower or any other Obligor shall disavow, revoke or terminate (or attempt to revoke or terminate) any Loan Document to which it is a party or shall otherwise challenge or contest in any action, suit or
proceeding in any court or before any Governmental Authority the validity or enforceability of this Agreement, any Note or any other Loan Document or this Agreement, any Note, the Guaranty or any other Loan Document shall cease to be in full force
and effect in all material respects (except as a result of the express terms thereof). 
 (j) Judgment.
An uninsured judgment or order for the payment of money or for an injunction shall be entered against the Borrower, any other Obligor, or any of their respective Subsidiaries by any court or other tribunal and (i) such judgment or order shall
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through appropriate appellate proceedings, and (ii) either (A) the amount of such judgment or order for which insurance has not been acknowledged in writing by the applicable insurance
carrier (or the amount as to which the insurer has denied liability) exceeds, individually or together with all other such outstanding judgments or orders entered against the Borrower, such other Obligor or such Subsidiary,
(x) (1) $2,000,000, at such time as the Borrower’s Tangible Net Worth is less than $200,000,000, (2) $5,000,000, at such time as the Borrower’s Tangible Net Worth is at least $200,000,000, but less than $400,000,000, and
(3) $10,000,000 at such time as the Borrower’s Tangible Net Worth is at least $400,000,000, or (y) in the case of any judgment or order with respect to any Nonrecourse Indebtedness, which judgment or order is issued solely to permit
the holder(s) of such Indebtedness to foreclose on any collateral securing the same, $15,000,000, or (B) in the case of an injunction or other non-monetary judgment, such judgment could reasonably be expected to have a Material Adverse Effect.

 (k) Attachment. A warrant, writ of attachment, execution or similar process shall be issued against
any property of the Borrower, any other Obligor, or any of their respective Subsidiaries which exceeds, (i) individually or together with all other such warrants, writs, executions and processes for the Borrower, such Obligors and such
Subsidiaries, (A) $2,000,000, at such time as the Borrower’s Tangible Net Worth is less than $200,000,000, (B) $5,000,000, at such time as the Borrower’s Tangible Net Worth is at least $200,000,000, but less than $400,000,000,
and (C) $10,000,000 at such time as the Borrower’s Tangible Net Worth is at least $400,000,000, or (ii) in the case of any warrant, writ of attachment, execution or similar process with respect to any Nonrecourse Indebtedness, which
warrant, writ of attachment, execution or process is issued solely to permit the holder(s) of such Indebtedness to foreclose on any collateral securing the same, in the aggregate with all such warrants, writs of attachment, executions or processes,
$15,000,000, and such warrant, writ, execution or process shall not be discharged, vacated, stayed or bonded for a period of thirty (30) days; provided, however, that if a bond has been issued in favor of the claimant or other
Person obtaining such warrant, writ, execution or process, the issuer of such bond shall execute a waiver or subordination agreement in form and substance satisfactory to the Agent pursuant to which the issuer of such bond subordinates its right of
reimbursement, contribution or subrogation to the Obligations and waives or subordinates any Lien it may have on the assets of any Obligor. 
 (l) ERISA. Any member of the ERISA Group shall fail to pay when due an amount or amounts aggregating in excess of $1,000,000 which it shall have become liable to pay under Title IV of ERISA; or
notice of intent to terminate a Material Plan shall be filed under Title IV of ERISA by any member of the ERISA Group, any plan administrator or any combination of the foregoing; or the PBGC shall institute proceedings under Title IV of ERISA to
terminate, to impose liability (other than for premiums under Section 4007 of ERISA) in respect of, or to cause a trustee to be appointed to administer, any Material Plan; or a condition shall exist by reason of which the PBGC would be entitled
to obtain a decree adjudicating that any Material Plan must be terminated; or there shall occur a complete or partial withdrawal from, or a default, within the meaning of Section 4219(c)(5) of ERISA, with respect to, one or more Multiemployer
Plans which could cause one or more members of the ERISA Group to incur a current payment obligation in excess of $1,000,000. 

  
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 (m) Loan Documents. An Event of Default (as defined therein) shall
occur under any of the other Loan Documents. 
 (n) Change of Control. A Change of Control shall occur.

 (o) Federal Tax Lien. A federal tax lien shall be filed against the Borrower, any Obligor, or any of
their respective Subsidiaries under Section 6323 of the Internal Revenue Code or a lien of the PBGC shall be filed against the Borrower, any other Obligor, or any of their respective Subsidiaries under Section 4068 of ERISA and in either
case such lien shall remain undischarged (or otherwise unsatisfied) for a period of twenty-five (25) days after the date of filing. 
 (p) Failure of Security Documents. If any Security Document shall for any reason cease to create a valid and perfected first priority security interest (subject to the existence of Permitted Liens)
in any of the Collateral purported to be encumbered thereby, provided that if such failure under this Section 10.1(p) occurs within five (5) days after the initial filing of any Security Document encumbering any Collateral, Borrower
shall have five (5) days from the date of such filing to cure such failure, and provided further, that if such failure under this Section 10.1(p) is the result of Agent releasing its security interest on any of the Collateral or
Agent’s failure to continue its security interest, Borrower shall have five (5) Business Days from the earlier of (i) Borrower becoming aware of such failure, or (ii) receipt by Borrower of written notice of such failure from
Agent to cure such failure. 
 Section 10.2 Remedies Upon Event of Default. 

Upon the occurrence of an Event of Default the following provisions shall apply: 

(a) Acceleration; Termination of Facilities. 

(i) Automatic. Upon the occurrence of an Event of Default specified in Sections 10.1(g) or 10.1(h) with
respect to the Borrower or the REIT Guarantor, (A)(i) the principal of, and all accrued interest on, the Loans and the Notes at the time outstanding, (ii) an amount equal to the Stated Amount of all Letters of Credit outstanding as of the date
of the occurrence of such Event of Default, and (iii) all of the other Obligations of the Borrower, including, but not limited to, the other amounts owed to the Lenders, the Swingline Lender, the Issuing Lender and the Agent under this
Agreement, the Notes or any of the other Loan Documents, but excluding any Interest Rate Contracts entered into in connection with this Agreement, shall become immediately and automatically due and payable by the Borrower without presentment,
demand, protest, or other notice of any kind, all of which are expressly waived by the Borrower, (B) all of the Commitments, the obligation of the Lenders to make Revolving Loans, the Swingline Commitment, the obligation of the Swingline Lender
to make Swingline Loans, and the 

  
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obligation of the Issuing Lender to issue Letters of Credit hereunder, shall all immediately and automatically terminate and (C) the Borrower shall be obligated to deposit cash collateral
into the Collateral Account in an amount equal to the Letter of Credit Exposure as of such date plus any accrued and unpaid interest thereon, which deposit shall be due and payable immediately and without demand or notice of any kind. 

(ii) Optional. If any other Event of Default shall have occurred and be continuing, the Agent shall at the request
of the Requisite Lenders: (A) declare (1) the principal of, and accrued interest on, the Loans and the Notes at the time outstanding, (2) an amount equal to the Stated Amount of all Letters of Credit outstanding as of the date of the
occurrence of such other Event of Default, and (3) all of the other Obligations, including, but not limited to, the other amounts owed to the Lenders and the Agent under this Agreement, the Notes or any of the other Loan Documents, to be
forthwith due and payable, whereupon the same shall immediately become due and payable without presentment, demand, protest or other notice of any kind, all of which are expressly waived by the Borrower, (B) terminate the Commitments and the
obligation of the Lenders to make Revolving Loans hereunder and the obligation of the Issuing Lender to issue Letters of Credit hereunder and (C) demand the deposit of cash collateral to the Collateral Account in an amount equal to the Letter
of Credit Exposure as of such date plus any accrued and unpaid interest thereon. Further, if the Agent has exercised any of the rights provided under the preceding sentence, the Swingline Lender shall: (x) declare the principal of, and accrued
interest on, the Swingline Loans and the Swingline Note at the time outstanding, and all of the other Obligations owing to the Swingline Lender, to be forthwith due and payable, whereupon the same shall immediately become due and payable without
presentment, demand, protest or other notice of any kind, all of which are expressly waived by the Borrower and (y) terminate the Swingline Commitment and the obligation of the Swingline Lender to make Swingline Loans. 

(b) Loan Documents. The Requisite Lenders may direct the Agent to, and the Agent if so directed shall, exercise
any and all of its rights under any and all of the other Loan Documents. 
 (c) Applicable Law. The
Requisite Lenders may direct the Agent to, and the Agent if so directed shall, exercise all other rights and remedies it may have under any Applicable Law. 
 (d) Appointment of Receiver. To the extent permitted by Applicable Law, the Agent and the Lenders shall be entitled to the appointment of a receiver for the assets and properties of the Borrower,
the other Obligors and their respective Subsidiaries, without notice of any kind whatsoever and without regard to the adequacy of any security for the Obligations or the solvency of any party bound for its payment, to take possession of all or any
portion of the business operations of the Borrower, the other Obligors and their respective Subsidiaries and to exercise such power as the court shall confer upon such receiver. 

  
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 Section 10.3 Allocation of Proceeds. 

If an Event of Default shall have occurred and be continuing and maturity of any of the Obligations has been accelerated, all payments
received by the Agent under any of the Loan Documents, in respect of any principal of or interest on the Obligations or any other amounts payable by the Borrower hereunder or thereunder, shall be applied in the following order and priority:

 (a) first, to amounts due to the Agent and the Lenders in respect of fees and expenses due under
Sections 3.6 and 12.2; 
 (b) second, to payments of interest on Swingline Loans; 

(c) third, to payments of interest on all other Loans and Reimbursement Obligations, to be applied for the ratable
benefit of the Lenders, pro rata among the Lenders based upon the aggregate outstanding Revolving Loans and Reimbursement Obligations (and as to the Revolving Loans, first to Base Rate Loans and then to LIBOR Rate Loans); 

(d) fourth, to payments of principal of Swingline Loans; 

(e) fifth, to payments of principal of all other Loans and Reimbursement Obligations, to be applied for the
ratable benefit of the Lenders, pro rata among the Lenders based upon the aggregate outstanding Revolving Loans and Reimbursement Obligations (and as to the Revolving Loans, first to Base Rate Loans and then to LIBOR Rate Loans); 

(f) sixth, to amounts to be deposited into the Collateral Account in respect of Letters of Credit (to be applied
as provided in Section 10.4); 
 (g) seventh, to amounts due the Agent and the Lenders pursuant to
Sections 11.7 and 12.9; 
 (h) eighth, to payments of all other amounts due and owing by the Borrower
under any of the Loan Documents, if any, to be applied for the ratable benefit of the Lenders and Agent; and 

(i) ninth, to any amount remaining after application as provided above, shall be paid to the Borrower or whomever
else may be legally entitled thereto. 
 Section 10.4 Collateral Account. 

(a) As collateral security for the prompt payment in full when due of all Letter of Credit Liabilities and the other
Obligations, the Borrower hereby pledges and grants to the Agent, for the ratable benefit of the Lenders as provided herein, a security 

  
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interest in all of its right, title and interest in and to the Collateral Account and the balances from time to time in the Collateral Account (including the investments and reinvestments therein
provided for below). The balances from time to time in the Collateral Account shall not constitute payment of any Letter of Credit Liabilities until applied by the Agent as provided herein. Anything in this Agreement to the contrary notwithstanding,
funds held in the Collateral Account shall be subject to withdrawal only as provided in this Section and in Section 2.7(b), 2.12 and 3.11. Amounts shall be deposited into the Collateral Account as provided in Sections 2.7(b), 2.12, 3.11, 10.2
and 10.3. 
 (b) Amounts on deposit in the Collateral Account shall be invested and reinvested by the Agent in
such Cash Equivalents as the Agent shall determine in its sole discretion. All such deposits, investments and reinvestments shall be held in the name of and be under the sole dominion and control of the Agent. The Borrower irrevocably authorizes
Agent to exercise any and all rights of the Borrower in respect of the Collateral Account and to give all instructions, directions and entitlement orders in respect thereof as Agent shall deem necessary or desirable. Agent is authorized by the
Borrower to file such financing statements as Agent may deem necessary in connection with the perfection of the security interests in the Collateral Account. The Borrower agrees to do such further acts and things, and to execute and deliver such
additional documents as Agent may reasonably request at any time in connection with the administration or enforcement of its rights with respect to the Collateral Account. For the purposes of the Uniform Commercial Code, Georgia shall be deemed to
be the location and jurisdiction of Agent, the Collateral Account and any securities entitlements relating thereto. The Agent shall exercise reasonable care in the custody and preservation of any funds held in the Collateral Account and shall be
deemed to have exercised such care if such funds are accorded treatment substantially equivalent to that which the Agent accords other funds deposited with the Agent, it being understood that the Agent shall not have any responsibility for taking
any necessary steps to preserve rights against any parties with respect to any funds held in the Collateral Account. 
 (c) If an Event of Default shall have occurred and be continuing, the Requisite Lenders may, in their discretion, at any time and from time to time, instruct the Agent to liquidate any such investments
and reinvestments and credit the proceeds thereof to the Collateral Account and apply or cause to be applied such proceeds and any other balances in the Collateral Account for the ratable benefit of the Lenders to the payment of any of the Letter of
Credit Liabilities due and payable. 
 (d) If (i) no Default or Event of Default has occurred and is
continuing and (ii) all of the Letter of Credit Liabilities have been paid in full, the Agent shall, from time to time, at the request of the Borrower, deliver to the Borrower, against receipt but without any recourse, warranty or
representation whatsoever, such of the balances in the Collateral Account as exceed the aggregate amount of Letter of Credit Liabilities at such time. 

  
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 (e) The Borrower shall pay to the Agent from time to time such fees as the
Agent normally charges for similar services in connection with the Agent’s administration of the Collateral Account and investments and reinvestments of funds therein. 
 Section 10.5 Performance by Agent. 
 If the Borrower shall fail to
perform any covenant, duty or agreement contained in any of the Loan Documents, the Agent may perform or attempt to perform such covenant, duty or agreement on behalf of the Borrower after the expiration of any cure or grace periods set forth
herein. In such event, the Borrower shall, at the request of the Agent, promptly pay any amount reasonably expended by the Agent in such performance or attempted performance to the Agent, together with interest thereon at the applicable Post-Default
Rate from the date of such expenditure until paid. Notwithstanding the foregoing, neither the Agent nor any Lender shall have any liability or responsibility whatsoever for the performance of any obligation of the Borrower under this Agreement or
any other Loan Document. 
 Section 10.6 Rights Cumulative. 

The rights and remedies of the Agent and the Lenders under this Agreement and each of the other Loan Documents shall be cumulative and
not exclusive of any rights or remedies which any of them may otherwise have under Applicable Law. In exercising their respective rights and remedies the Agent and the Lenders may be selective and no failure or delay by the Agent or any of the
Lenders in exercising any right shall operate as a waiver of it, nor shall any single or partial exercise of any power or right preclude its other or further exercise or the exercise of any other power or right. 

ARTICLE XI. THE AGENT 
 Section 11.1 Authorization and Action. 
 Each Lender hereby appoints
and authorizes the Agent to take such action as contractual representative on such Lender’s behalf and to exercise such powers under this Agreement and the other Loan Documents as are specifically delegated to the Agent by the terms hereof and
thereof, together with such powers as are reasonably incidental thereto. Not in limitation of the foregoing, each Lender authorizes and directs the Agent to enter into the Loan Documents for the benefit of the Lenders. Each Lender hereby agrees
that, except as otherwise set forth herein, any action taken by the Requisite Lenders in accordance with the provisions of this Agreement or the Loan Documents, and the exercise by the Requisite Lenders of the powers set forth herein or therein,
together with such other powers as are reasonably incidental thereto, shall be authorized and binding upon all of the Lenders. Nothing herein (including the use of the term “Agent”) shall be construed to deem the Agent a trustee or
fiduciary for any Lender nor to impose on the Agent duties or obligations other than those expressly provided for herein. At the request of a Lender, the Agent will forward to such Lender copies or, where appropriate, originals of the documents
delivered to the Agent pursuant to this Agreement or the other Loan Documents. The Agent will also furnish to any Lender, upon the request of such 

  
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Lender, a copy of any certificate or notice furnished to the Agent by the Borrower, any Obligor or any other Affiliate of the Borrower or any Obligor, pursuant to this Agreement or any other Loan
Document not already delivered to such Lender pursuant to the terms of this Agreement or any such other Loan Document. As to any matters not expressly provided for by the Loan Documents (including, without limitation, enforcement or collection of
any of the Obligations), the Agent shall not be required to exercise any discretion or take any action, but shall be required to act or to refrain from acting (and shall be fully protected in so acting or refraining from acting) upon the
instructions of the Requisite Lenders (or all of the Lenders if explicitly required under any other provision of this Agreement), and such instructions shall be binding upon all Lenders and all holders of any of the Obligations; provided,
however, that, notwithstanding anything in this Agreement to the contrary, the Agent shall not be required to take any action which exposes the Agent to personal liability or which is contrary to this Agreement or any other Loan Document or
Applicable Law. Not in limitation of the foregoing, the Agent shall not exercise any right or remedy it or the Lenders may have under any Loan Document upon the occurrence of a Default or an Event of Default unless the Requisite Lenders have so
directed the Agent to exercise such right or remedy. The Borrower may rely on written amendments or waivers executed by Agent or acts taken by Agent as being authorized by the Lenders or the Requisite Lenders, as applicable, to the extent Agent does
not advise Borrower that it has not obtained such authorization from the Lenders or the Requisite Lenders, as applicable. 

Section 11.2 Agent’s Reliance, Etc. 
 Notwithstanding any other provisions of this Agreement or any other Loan Documents, neither the Agent nor any of its directors, officers, agents, employees or counsel shall be liable for any action taken
or omitted to be taken by it or them under or in connection with this Agreement, except for its or their own gross negligence or willful misconduct. Without limiting the generality of the foregoing, the Agent: (a) may treat the payee of any
Note as the holder thereof until the Agent receives written notice of the assignment or transfer thereof signed by such payee and in form satisfactory to the Agent; (b) may consult with legal counsel (including its own counsel or counsel for
the Borrower or any other Obligor), independent public accountants and other experts selected by it and shall not be liable for any action taken or omitted to be taken in good faith by it in accordance with the advice of such counsel, accountants or
experts; (c) makes no warranty or representation to any Lender or any other Person and shall not be responsible to any Lender or any other Person for any statements, warranties or representations made by any Person in or in connection with this
Agreement or any other Loan Document; (d) shall not have any duty to ascertain or to inquire as to the performance or observance of any of the terms, covenants or conditions of any of this Agreement or any other Loan Document or the
satisfaction of any conditions precedent under this Agreement or any Loan Document on the part of the Borrower or other Persons or inspect the property, books or records of the Borrower or any other Person; (e) shall not be responsible to any
Lender for the due execution, legality, validity, enforceability, genuineness, sufficiency or value of this Agreement or any other Loan Document, any other instrument or document furnished pursuant thereto or any collateral covered thereby or the
perfection or priority of any Lien in favor of the Agent on behalf of the Lenders in any such 

  
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collateral; and (f) shall incur no liability under or in respect of this Agreement or any other Loan Document by acting upon any notice, consent, certificate or other instrument or writing
(which may be by telephone or telecopy) believed by it to be genuine and signed, sent or given by the proper party or parties. 

Section 11.3 Notice of Defaults. 
 The Agent shall not be deemed to have knowledge or notice of the occurrence of a Default or Event of Default, except with respect to defaults in the payment of principal, interest and fees required to be
paid to Agent for the account of the Lenders, unless the Agent has received notice from a Lender or the Borrower referring to this Agreement, describing with reasonable specificity such Default or Event of Default and stating that such notice is a
“notice of default.” If the Agent receives such a “notice of default”, the Agent shall give prompt notice thereof to the Lenders. 
 Section 11.4 Regions Bank, as Lender. 
 Regions, as a Lender, shall
have the same rights and powers under this Agreement and any other Loan Document as any other Lender and may exercise the same as though it were not the Agent; and the term “Lender” or “Lenders” shall, unless otherwise expressly
indicated, include Regions in each case in its individual capacity. Regions and its affiliates may each accept deposits from, maintain deposits or credit balances for, invest in, lend money to, act as trustee under indentures of, serve as financial
advisor to, and generally engage in any kind of business with, the Borrower, any other Obligor or any other affiliate thereof as if it were any other bank and without any duty to account therefor to the other Lenders. Further, the Agent and any
affiliate may accept fees and other consideration from the Borrower for services in connection with this Agreement and otherwise without having to account for the same to the other Lenders. 

Section 11.5 Approvals of Lenders. 
 All communications from the Agent to any Lender requesting such Lender’s determination, consent, approval or disapproval, including amendments, waivers and consents under Section 12.6,
(a) shall be given in the form of a written notice to such Lender, (b) shall be accompanied by a description of the matter or issue as to which such determination, approval, consent or disapproval is requested, or shall advise such Lender
where information, if any, regarding such matter or issue may be inspected, or shall otherwise describe the matter or issue to be resolved, (c) shall include, if reasonably requested by such Lender and to the extent not previously provided to
such Lender, written materials and a summary of all oral information provided to the Agent by the Borrower in respect of the matter or issue to be resolved, and (d) shall include the Agent’s recommended course of action or determination in
respect thereof. Each Lender shall reply promptly, but in any event within twenty (20) Business Days (or such lesser or greater period as may be specifically required under the Loan Documents) of receipt of such communication. Except as
otherwise provided in this Agreement and except with respect to items requiring the unanimous consent or approval of the Lenders under Section 12.6, unless a Lender shall give written notice to the Agent that it specifically

  
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objects to the recommendation or determination of the Agent (together with a written explanation of the reasons behind such objection) within the applicable time period for reply, such Lender
shall be deemed to have conclusively approved of or consented to such recommendation or determination. 
 Section 11.6
Lender Credit Decision, Etc. 
 Each Lender expressly acknowledges and agrees that neither the Agent nor any of its
officers, directors, employees, agents, counsel, attorneys-in-fact or other affiliates has made any representations or warranties as to the financial condition, operations, creditworthiness, solvency or other information concerning the business or
affairs of the Borrower, any other Obligor, any of their respective Subsidiaries or any other Person to such Lender and that no act by the Agent hereafter taken, including any review of the affairs of the Borrower, shall be deemed to constitute any
such representation or warranty by the Agent to any Lender. Each Lender acknowledges that it has, independently and without reliance upon the Agent, any other Lender or counsel to the Agent, or any of their respective officers, directors, employees
and agents, and based on the financial statements of the Borrower, the other Obligors, and their respective Subsidiaries, or any other Affiliate thereof, and inquiries of such Persons, its independent due diligence of the business and affairs of the
Borrower, the Obligors, their respective Subsidiaries and other Persons, its review of the Loan Documents, the legal opinions required to be delivered to it hereunder, the advice of its own counsel and such other documents and information as it has
deemed appropriate, made its own credit and legal analysis and decision to enter into this Agreement and the transaction contemplated hereby. Each Lender also acknowledges that it will, independently and without reliance upon the Agent, any other
Lender or counsel to the Agent or any of their respective officers, directors, employees and agents, and based on such review, advice, documents and information as it shall deem appropriate at the time, continue to make its own decisions in taking
or not taking action under the Loan Documents. Except for notices, reports and other documents and information expressly required to be furnished to the Lenders by the Agent under this Agreement or any of the other Loan Documents, the Agent shall
have no duty or responsibility to provide any Lender with any credit or other information concerning the business, operations, property, financial and other condition or creditworthiness of the Borrower, any other Obligor, any of their respective
Subsidiaries or any other Affiliate thereof which may come into possession of the Agent or any of its officers, directors, employees, agents, attorneys-in-fact or other Affiliates. Each Lender acknowledges that the Agent’s legal counsel in
connection with the transactions contemplated by this Agreement is only acting as counsel to the Agent and is not acting as counsel to such Lender. 
 Section 11.7 Indemnification of Agent. 
 Each Lender agrees to
indemnify the Agent (to the extent not reimbursed by the Borrower and without limiting the obligation of the Borrower to do so) pro rata in accordance with such Lender’s respective Commitment Percentage, from and against any and all
liabilities, obligations, losses, damages, penalties, actions, judgments, suits, costs, expenses or disbursements of any kind or nature whatsoever which may at any time be 

  
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imposed on, incurred by, or asserted against the Agent (in its capacity as Agent but not as a Lender) in any way relating to or arising out of the Loan Documents, any transaction contemplated
hereby or thereby or any action taken or omitted by the Agent under the Loan Documents (collectively, “Indemnifiable Amounts”); provided, however, that no Lender shall be liable for any portion of such Indemnifiable
Amounts to the extent resulting from the Agent’s gross negligence or willful misconduct or if the Agent fails to follow the written direction of the Requisite Lenders unless such failure is pursuant to the reasonable advice of counsel of which
the Lenders have received notice. Without limiting the generality of the foregoing but subject to the preceding provision, each Lender agrees to reimburse the Agent (to the extent not reimbursed by the Borrower and without limiting the obligation of
the Borrower to do so) promptly upon demand for its ratable share of any out-of-pocket expenses (including reasonable counsel fees of the counsel(s) of the Agent’s own choosing) incurred by the Agent in connection with the preparation,
negotiation, execution, administration or enforcement of, or legal advice with respect to the rights or responsibilities of the parties under, the Loan Documents, any suit or action brought by the Agent to enforce the terms of the Loan Documents
and/or collect any Obligations, any “lender liability” suit or claim brought against the Agent and/or the Lenders, and any claim or suit brought against the Agent and/or the Lenders arising under any Environmental Laws. Such out-of-pocket
expenses (including counsel fees) shall be advanced by the Lenders on the request of the Agent notwithstanding any claim or assertion that the Agent is not entitled to indemnification hereunder upon receipt of an undertaking by the Agent that the
Agent will reimburse the Lenders if it is actually and finally determined by a court of competent jurisdiction that the Agent is not so entitled to indemnification. The agreements in this Section shall survive the payment of the Loans and all other
amounts payable hereunder or under the other Loan Documents and the termination of this Agreement. If the Borrower shall reimburse the Agent for any Indemnifiable Amount following payment by any Lender to the Agent in respect of such Indemnifiable
Amount pursuant to this Section, the Agent shall share such reimbursement on a ratable basis with each Lender making any such payment. 
 Section 11.8 Successor Agent. 
 The Agent may resign at any time as
Agent under the Loan Documents by giving written notice thereof to the Lenders and the Borrower. The Agent may be removed as Agent under the Loan Documents by the Requisite Lenders (other than the Lender then acting as Agent) as a result of
(i) its gross negligence or willful misconduct or (ii) it being a Defaulting Lender or meeting the criteria of a Defaulting Lender. The Agent may be removed as Agent under the Loan Documents by the Borrower and the Requisiste Lenders as a
result of it being a Defaulting Lender or meeting the criteria of a Defaulting Lender. Any such removal or resignation shall also constitute Agent’s resignation as Swingline Lender and may, at such Agent’s option, also constitute its
resignation as Issuing Lender. Upon any such resignation or removal, the Requisite Lenders (other than the Lender then acting as Agent, in the case of the removal of the Agent under the immediately preceding sentence) shall have the right to appoint
a successor Agent and Swingline Lender, which shall be a Lender, if any Lender shall be willing to serve, and otherwise shall be a commercial bank having total combined assets of at least 

  
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$5,000,000,000, which appointment shall, provided no Event of Default shall have occurred and be continuing, be subject to the Borrower’s approval, which approval shall not be unreasonably
withheld or delayed (except that the Borrower shall, in all events, be deemed to have approved each Lender (and its affiliates) holding at least ten percent (10%) of the Aggregate Commitment (calculated at the time Agent gives notice of its
resignation) as a successor Agent and Swingline Lender). If no successor Agent shall have been so appointed in accordance with the immediately preceding sentence, and shall have accepted such appointment, within thirty (30) days after the
resigning Agent’s giving of notice of resignation or the Lenders’ removal of the resigning Agent, then the resigning or removed Agent may, on behalf of the Lenders, appoint a successor Agent, which shall be a Lender, if any Lender shall be
willing to serve, and otherwise shall be a commercial bank having total combined assets of at least $5,000,000,000. Upon the acceptance of any appointment as Agent or Swingline Lender hereunder by a successor Agent, such successor Agent and
Swingline Lender shall thereupon succeed to and become vested with all the rights, powers, privileges and duties of the retiring Agent, and the retiring Agent shall be discharged from its duties and obligations under the Loan Documents as Agent and
Swingline Lender. After any Agent’s resignation or removal hereunder as Agent, the provisions of this Article XI and all provisions of this Agreement relating to Swingline Loans shall continue to inure to its benefit as to any actions taken or
omitted to be taken by it while it was Agent or Swingline Lender under the Loan Documents. 
 Section 11.9 Titled
Agents. 
 Each of the Titled Agents in each such respective capacity, assumes no responsibility or obligations hereunder,
including, without limitation, for servicing enforcement or collection of any of the Loans, nor any duties as an agent hereunder for the Lenders. The titles of “Joint Lead Arranger and Joint Bookrunner” and “Syndication Agent”
are solely honorific and imply no fiduciary responsibility on the part of the Titled Agents to the Agent, the Borrower or any Lender and the use of such titles does not impose on the Titled Agents any duties or obligations greater than those of any
other Lender or entitle the Titled Agents to any rights other than those to which any other Lender is entitled. 

Section 11.10 Other Loans by Lenders to Obligors. 
 The Lenders agree that one or more of them may now or hereafter have other loans to and derivative contracts and/or business arrangements with one or more of the Obligors which are not subject to this
Agreement. The Lenders agree that the Lender(s) which may have such other loan(s) to the Obligors may collect payments on such loan(s) and may secure such loan(s) (so long as such loan does not itself expressly violate this Agreement). Further, the
Lenders agree that the Lender(s) which may have such other loan(s) to the Obligors shall have no obligation to attempt to collect payments under the Loans or Reimbursement Obligations in preference and priority over the collection and/or enforcement
of such other loan(s). 

  
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 ARTICLE XII. MISCELLANEOUS 

Section 12.1 Notices. 
 Unless otherwise provided herein, communications provided for hereunder shall be in writing and shall be mailed, telecopied or delivered by hand or by nationally-recognized overnight courier as follows:

 If to the Borrower: 
 Wells Core Office Income Operating Partnership, L.P. 
 6200 The
Corners Parkway 
 Norcross, Georgia 30092-2265 

Attention: Douglas P. Williams 
 Telecopy Number: (770) 243-8124 
 Telephone Number:
(770) 449-7800 
 And with a copy to: 

DLA Piper LLP (US) 
 203 North LaSalle Street, Suite 1900 
 Chicago, Illinois 60601

 Attention: James M. Phipps, Esq. 

Telecopy Number: (312) 251-5735 

Telephone Number: (312) 368-4088 
 If to the Agent: 
 Regions Bank 

c/o Regions Capital Markets Group 
 3050 Peachtree Road NW, Suite 400 
 Atlanta, Georgia 30305

 Attention: Paul Burgan 

telephone: (404) 995-7648 
 facsimile: (404) 995-7665 
 And with a copy to: 

Womble Carlyle Sandridge & Rice, PLLC 

301South College Street, Suite 3500 

Charlotte, North Carolina 28202 
 Attention: Patricia Gordon 
 Telecopy Number: (704) 331-4914

 Telephone Number: (704) 338-7815 

If to a Lender: 

  
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 To such Lender’s address or telecopy number, as applicable, set forth on its signature
page hereto (or, if not set forth thereon, as specified in its administrative questionnaire provided to the Agent) or in the applicable Assignment and Acceptance Agreement. 
 or, as to each party at such other address as shall be designated by such party in a written notice to the other parties delivered in compliance with this Section. All such notices and other
communications shall be effective (i) if mailed, when received; (ii) if telecopied, when transmitted (except that, if not given during normal business hours for the recipient, shall be deemed to have been given at the opening of business
on the next business day for the recipient); or (iii) if hand delivered or sent by overnight courier, when delivered. Notwithstanding the immediately preceding sentence, all notices or communications to the Agent or any Lender under Article II
shall be effective only when actually received. Neither the Agent nor any Lender shall incur any liability to the Borrower (nor shall the Agent incur any liability to the Lenders) for acting upon any telephonic notice referred to in this Agreement
which the Agent or such Lender, as the case may be, believes in good faith to have been given by a Person authorized to deliver such notice or for otherwise acting in good faith hereunder. 

Section 12.2 Expenses. 
 The Borrower agrees (a) to pay or reimburse the Agent for all of its reasonable out-of- pocket costs and expenses incurred in connection with the preparation, negotiation, execution, administration
and interpretation of, and any amendment, supplement or modification to, any of the Loan Documents (including due diligence expenses and travel expenses relating to closing), and the consummation of the transactions contemplated thereby, including
the reasonable fees and disbursements of counsel to the Agent (such expenses to include ongoing charges for DebtDomain, Intralinks, SyndTrak Online or any similar system), (b) to pay or reimburse Regions Bank and Regions Capital Markets or
their reasonable out-of-pocket costs and expenses incurred in connection with the initial syndication of the Loans by Regions Bank and Regions Capital Markets, (c) to pay or reimburse the Agent and the Lenders for all their costs and expenses
incurred in connection with the enforcement or preservation of any rights under the Loan Documents, including the reasonable fees and disbursements of their respective counsel (including the allocated fees and expenses of in-house counsel) and any
payments in indemnification or otherwise payable by the Lenders to the Agent pursuant to the Loan Documents, (d) to pay, and indemnify and hold harmless the Agent and the Lenders from, any and all recording and filing fees and any and all
liabilities with respect to, or resulting from any failure to pay or delay in paying, documentary, stamp, excise and other similar taxes, if any, which may be payable or determined to be payable in connection with the execution and delivery of any
of the Loan Documents, or consummation of any amendment, supplement or modification of, or any waiver or consent under or in respect of, any Loan Document, and (e) to the extent not already covered by any of the preceding subsections, to pay or
reimburse the Agent and the Lenders for all their costs and expenses incurred in connection with any bankruptcy or other proceeding of the type described in Sections 10.1(g) or 10.1(h), including the

  
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reasonable fees and disbursements of counsel to the Agent and any Lender, whether such fees and expenses are incurred prior to, during or after the commencement of such proceeding or the
confirmation or conclusion of any such proceeding. If the Borrower shall fail to pay any amounts required to be paid by it pursuant to this Section, the Agent and/or the Lenders may pay such amounts on behalf of the Borrower and either deem the same
to be Loans outstanding hereunder or otherwise Obligations owing hereunder. 
 Section 12.3 Setoff. 

Subject to Section 3.3 and in addition to any rights now or hereafter granted under Applicable Law and not by way of limitation of
any such rights, the Agent, each Lender and each Participant is hereby authorized by the Borrower, at any time or from time to time during the continuance of an Event of Default, without prior notice to the Borrower or to any other Person, any such
notice being hereby expressly waived, but in the case of a Lender and Participant subject to receipt of the prior written consent of the Agent exercised in its sole discretion, to set off and to appropriate and to apply any and all deposits (general
or special, including, but not limited to, indebtedness evidenced by certificates of deposit, whether matured or unmatured) and any other indebtedness at any time held or owing by the Agent, such Lender or Participant, to or for the credit or the
account of the Borrower against and on account of any of the Obligations, irrespective of whether or not any or all of the Loans and all other Obligations have been declared to be, or have otherwise become, due and payable as permitted by
Section 10.2, and although such obligations shall be contingent or unmatured. Promptly following any such set-off the Agent shall notify the Borrower thereof and of the application of such set-off, provided that the failure to give such notice
shall not invalidate such set-off. The foregoing shall not apply to any account governed by a written agreement containing express waivers by the Agent or any Lender with respect to rights of setoff. 

Section 12.4 Governing Law; Litigation; Jurisdiction; Other Matters; Waivers. 

(a) THIS AGREEMENT SHALL BE DEEMED TO BE A CONTRACT ENTERED INTO PURSUANT TO THE LAWS OF THE STATE OF NEW YORK AND SHALL
IN ALL RESPECTS BE GOVERNED, CONSTRUED, APPLIED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK PURSUANT TO SECTION 5-1401 OF THE GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK (OTHER THAN THOSE CONFLICT OF LAW PROVISIONS THAT
WOULD DEFER TO THE SUBSTANTIVE LAWS OF ANOTHER JURISDICTION). WITHOUT IN ANY WAY LIMITING THE PRECEDING CHOICE OF LAW, THE PARTIES ELECT TO BE GOVERNED BY NEW YORK LAW. 

(b) WITH RESPECT TO ANY CLAIM OR ACTION ARISING HEREUNDER OR UNDER THIS AGREEMENT, THE NOTES, OR THE OTHER LOAN
DOCUMENTS, BORROWER (A) IRREVOCABLY SUBMITS TO THE NONEXCLUSIVE JURISDICTION OF THE COURTS OF THE STATE OF NEW YORK AND THE UNITED STATES DISTRICT COURT LOCATED IN THE 

  
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SOUTHERN DISTRICT OF NEW YORK, AND APPELLATE COURTS FROM ANY THEREOF, AND (B) IRREVOCABLY WAIVES ANY OBJECTION WHICH IT MAY HAVE AT ANY TIME TO THE LAYING ON VENUE OF ANY SUIT, ACTION OR
PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE NOTES OR THE OTHER LOAN DOCUMENTS BROUGHT IN ANY SUCH COURT, IRREVOCABLY WAIVES ANY CLAIM THAT ANY SUCH SUIT, ACTION OR PROCEEDING BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN
INCONVENIENT FORUM. NOTHING IN THIS AGREEMENT, THE NOTES OR THE OTHER LOAN DOCUMENTS WILL BE DEEMED TO PRECLUDE LENDER FROM BRINGING AN ACTION OR PROCEEDING WITH RESPECT HERETO IN ANY OTHER JURISDICTION. 

(c) SERVICE OF PROCESS. EACH PARTY HERETO IRREVOCABLY CONSENTS TO SERVICE OF PROCESS IN THE MANNER PROVIDED FOR
NOTICES IN SECTION 12.1. NOTHING IN THIS AGREEMENT WILL AFFECT THE RIGHT OF ANY PARTY HERETO TO SERVE PROCESS IN ANY OTHER MANNER PERMITTED BY APPLICABLE LAW. 
 Section 12.5 Successors and Assigns. 
 (a) The
provisions of this Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns, except that the Borrower may not assign or otherwise transfer any of its rights or obligations
under this Agreement without the prior written consent of all Lenders and any such assignment or other transfer to which all of the Lenders have not so consented shall be null and void. 

(b) Any Lender may make, carry or transfer Loans at, to or for the account of any of its branch offices or the office of
an affiliate of such Lender except to the extent such transfer would result in increased costs to the Borrower. 

(c) Any Lender may at any time grant to one or more banks or other financial institutions (each a
“Participant”) participating interests in its Commitment or the Obligations owing to such Lender; provided, however, any such participating interest must be for a constant and not a varying percentage interest. Except
as otherwise provided in Section 12.3 and this Section 12.5, no Participant shall have any rights or benefits under this Agreement or any other Loan Document. Borrower agrees that each Participant shall be entitled to the benefits of
Sections 3.12 and Article IV hereof to the same extent as if it were a Lender and had acquired its interest by assignment pursuant to paragraph (d) of this Section. In the event of any such grant by a Lender of a participating interest to a
Participant, such Lender shall remain responsible for the performance of its obligations hereunder, and the Borrower and the Agent shall continue to deal solely and directly with such Lender in connection with such Lender’s rights and
obligations under this Agreement. Any agreement pursuant to which any Lender may grant such a participating interest shall provide that such Lender shall retain the sole right and responsibility to enforce the obligations of the Borrower hereunder
including, without limitation, the right to approve any 

  
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amendment, modification or waiver of any provision of this Agreement; provided, however, such Lender may agree with the Participant that it will not, without the consent of the
Participant, agree to (i) increase, or extend the term or extend the time or waive any requirement for the reduction or termination of, such Lender’s Commitment, (ii) extend the date fixed for the payment of principal of or interest
on the Loans or portions thereof owing to such Lender, (iii) reduce the amount of any such payment of principal, (iv) reduce the rate at which interest is payable thereon or (v) release all or substantially all of the Guarantors
(except as otherwise permitted under Section 7.12(b)). An assignment or other transfer which is not permitted by Section 12.5(d) or (e) below shall be given effect for purposes of this Agreement only to the extent of a participating
interest granted in accordance with this subsection (c). The selling Lender shall notify the Agent and the Borrower of the sale of any participation hereunder and, if requested by the Agent, certify to the Agent that such participation is permitted
hereunder. 
 (d) Any Lender may with the prior written consent of the Agent, the Issuing Lender and the
Swingline Lender and, so long as no Default or Event of Default shall exist, the Borrower (which consent, in each case, shall not be unreasonably withheld or delayed), assign to one or more Eligible Assignees (each an “Assignee”)
all or a portion of its Commitment and its other rights and obligations under this Agreement and the Notes; provided, however, (i) no such consent by the Agent, the Swingline Lender, the Issuing Lender or the Borrower shall be
required in the case of any assignment to another Lender or any affiliate of such Lender or of another Lender unless such Lender is a Defaulting Lender; (ii) any partial assignment of a Commitment shall be in an amount at least equal to
$5,000,000 and integral multiples of $1,000,000 in excess thereof and, after giving effect to such partial assignment, the assigning Lender retains a portion of the Commitment so assigned having an aggregate outstanding principal balance of at least
$5,000,000 and integral multiples of $1,000,000 in excess thereof, unless waived by the Agent in its sole discretion, and provided, however, the conditions set forth in this subsection (ii) shall not apply (A) to any full
assignment by any Lender of its Commitment or (B) after any of the Commitments have been terminated; and (iii) each such assignment shall be effected by means of an Assignment and Acceptance Agreement, substantially in the form attached
hereto as Exhibit A. Upon execution and delivery of such instrument and payment by such Assignee to such transferor Lender of an amount equal to the purchase price agreed between such transferor Lender and such Assignee, such Assignee shall
be deemed to be a Lender party to this Agreement as of the effective date of the Assignment and Acceptance Agreement and shall have all the rights and obligations of a Lender with a Commitment as set forth in such Assignment and Acceptance
Agreement, and the transferor Lender shall be released from its obligations hereunder to a corresponding extent, and no further consent or action by any party shall be required. Upon the consummation of any assignment pursuant to this subsection
(d), the transferor Lender, the Agent and the Borrower shall make appropriate arrangements so that new Notes are issued to the Assignee and such transferor Lender, as appropriate, and any other documents reasonably required by a Lender in connection
with such assignment shall be executed by the Borrower. In connection with any such assignment, the transferor Lender shall pay to the Agent an administrative fee for processing such assignment in the amount of $3,500. 

  
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 (e) The Agent shall maintain at the Principal Office a copy of each
Assignment and Acceptance Agreement delivered to and accepted by it and a register for the recordation of the names and addresses of the Lenders and the Commitment of each Lender from time to time (the “Register”). The Agent shall
give each Lender and the Borrower notice of the assignment by any Lender of its rights as contemplated by this Section. The Borrower, the Agent and the Lenders may treat each Person whose name is recorded in the Register as a Lender hereunder for
all purposes of this Agreement. The Register and copies of each Assignment and Acceptance Agreement shall be available for inspection by the Borrower or any Lender at any reasonable time and from time to time upon reasonable prior notice to the
Agent. Upon its receipt of an Assignment and Acceptance Agreement executed by an assigning Lender, together with each Note subject to such assignment, the Agent shall, if such Assignment and Acceptance Agreement has been completed and if the Agent
receives the processing and recording fee described in Section 12.5(d) above, (i) accept such Assignment and Acceptance Agreement, (ii) record the information contained therein in the Register and (iii) give prompt notice thereof
to the Borrower. 
 (f) In addition to the assignments and participations permitted under the foregoing
provisions of this Section, any Lender may assign and pledge all or any portion of its Loans and its Notes to any Federal Reserve Bank as collateral security pursuant to Regulation A and any Operating Circular issued by such Federal Reserve Bank,
and such Loans and Notes shall be fully transferable as provided therein. No such assignment shall release the assigning Lender from its obligations hereunder. 
 (g) A Lender may furnish any information concerning the Borrower, any other Obligor or any of their respective Subsidiaries or Affiliates in the possession of such Lender from time to time to Assignees
and Participants (including prospective Assignees and Participants) subject to compliance with Section 12.8. 
 (h) Anything in this Section to the contrary notwithstanding, no Lender may assign or participate any interest in any Loan held by it hereunder to the Borrower, any other Obligor or any of their
respective Affiliates or Subsidiaries. 
 (i) Each Lender agrees that, without the prior written consent of the
Borrower and the Agent, it will not make any assignment hereunder in any manner or under any circumstances that would require registration or qualification of, or filings in respect of, any Loan or Note under the Securities Act or any other
securities laws of the United States of America or of any other jurisdiction. 
 Section 12.6 Amendments.

 Except as otherwise expressly provided in this Agreement, any consent or approval required or permitted by this Agreement
or any other Loan Document to be given by the Lenders may be given, and any term of this Agreement or of any other Loan 

  
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Document may be amended, and the performance or observance by the Borrower or any other Obligor or any of their respective Subsidiaries of any terms of this Agreement or such other Loan Document
or the continuance of any Default or Event of Default may be waived (either generally or in a particular instance and either retroactively or prospectively) with, but only with, the written consent of the Requisite Lenders (and, in the case of an
amendment to any Loan Document, the written consent of the Borrower), provided, however, no amendment, waiver or consent shall do any of the following, in each case, without the written consent of each Lender: (i) waive any
provisions contained in Section 5.1 hereof; (ii) modify the definition of the term “Requisite Lenders”, modify in any other manner the number or percentage of the Lenders (including all of the Lenders) required to make any
determinations or waive any rights hereunder or to modify any provision hereof, including without limitation, any modification of this Section if such modification would have such effect; (iii) release any Guarantor from its obligations under
the Guaranty (except as permitted under Section 7.12(b)); (iv) release Borrower from it obligations hereunder or under the other Loan Documents; (v) consent to the release of any Collateral (except in connection with a sale or
disposition not prohibited hereunder or as otherwise provided hereunder); or (vi) (A) change the Commitment Percentages (or any component thereof) (except as a result of any increase or decrease in the aggregate amount of the Commitments
contemplated by Sections 2.11 and 4.5 or as a result of any reallocation contemplated by Section 3.11) or (B) amend or otherwise modify the provisions of Section 3.2(a); and provided, further, no amendment, waiver or
consent shall do any of the following, in each case, without the written consent of each Lender affected thereby: (i) except as provided in Section 2.11(b) hereof, increase the Commitments (or any component thereof) of any Lender;
(ii) reduce the principal of, or interest rates that have accrued or that will be charged on the outstanding principal amount of, any Loans or Fees or other Obligations; (iii) reduce the amount of any Fees payable hereunder;
(iv) except as provided in Section 2.6(b) hereof, postpone any date fixed for any payment of any principal of, or interest on, any Loans or any other Obligations; or (v) except as provided in Section 2.3, extend the expiration
date of any Letter of Credit beyond twelve months after the Maturity Date; and provided, further, no amendment, waiver or consent shall modify the definitions of “Borrowing Base Availability,” “Borrowing Base
Property” or “Borrowing Base Value”, or the provisions of Sections 2.13(a) or 8.5 without the written consent of the Agent and each Lender. 
 Further, no amendment, waiver or consent unless in writing and signed by the Agent, in addition to the Lenders required hereinabove to take such action, shall affect the rights or duties of the Agent
under this Agreement or any of the other Loan Documents. Any amendment, waiver or consent relating to Section 2.2, Section 3.11 or the obligations of the Swingline Lender under this Agreement or any other Loan Document shall, in addition
to the Lenders required hereinabove to take such action, require the written consent of the Swingline Lender. Any amendment, waiver or consent relating to Section 2.3, Section 3.11 or the obligations or rights of the Issuing Lender under
this Agreement or any other Loan Documents shall, in addition to the Lenders required hereinabove to take such action, require the written consent of the Issuing Lender. 

  
 127

 No waiver shall extend to or affect any obligation not expressly waived or impair any right
consequent thereon and any amendment, waiver or consent shall be effective only in the specific instance and for the specific purpose set forth therein. No course of dealing or delay or omission on the part of the Agent or any Lender in exercising
any right shall operate as a waiver thereof or otherwise be prejudicial thereto. Except as otherwise explicitly provided for herein or in any other Loan Document, no notice to or demand upon the Borrower shall entitle the Borrower to any other or
further notice or demand in similar or other circumstances. 
 Section 12.7 Nonliability of Agent and Lenders.

 The relationship between the Borrower and the Lenders and the Agent shall be solely that of borrower and lender. Neither
the Agent nor any Lender shall have any fiduciary responsibilities to the Borrower and no provision in this Agreement or in any of the other Loan Documents, and no course of dealing between or among any of the parties hereto, shall be deemed to
create any fiduciary duty owing by the Agent or any Lender to any Lender, the Borrower, any other Obligor or any of their respective Subsidiaries. Neither the Agent nor any Lender undertakes any responsibility to the Borrower to review or inform the
Borrower of any matter in connection with any phase of the Borrower’s business or operations. 
 Section 12.8
Confidentiality. 
 (a) Each of the Agent, the Issuing Lender and the Lenders agrees to maintain the
confidentiality of the Information (as defined below), except that Information may be disclosed (a) to its Affiliates and to its and its Affiliates’ directors, officers, employees and agents, including accountants, legal counsel and other
advisors (it being understood that the Persons to whom such disclosure is made will be informed of the confidential nature of such Information and instructed to keep such Information confidential), (b) to the extent requested by any regulatory
authority, (c) to the extent required by applicable laws or regulations or by any subpoena or similar legal process, (d) to any other party to this Agreement, (e) in connection with the exercise of any remedies hereunder or any suit,
action or proceeding relating to this Agreement or the enforcement of rights hereunder, (f) subject to an agreement containing provisions substantially the same as those of this Section, to (i) any assignee of or Participant in, or any
prospective assignee of or Participant in, any of its rights or obligations under this Agreement or (ii) any actual or prospective counterparty (or its advisors) to any swap or derivative transaction relating to the Borrower and its
obligations, (g) with the consent of the Borrower or (h) to the extent such Information (i) becomes publicly available other than as a result of a breach of this Section or (ii) becomes available to the Agent, the Issuing Lender
or any Lender on a nonconfidential basis from a source other than the Borrower; provided that the source of such information was not known by the Agent, the Issuing Lender or any Lender to be bound by a confidentiality agreement or other
legal or contractual obligation of confidentiality with respect to such information. For the purposes of this Section, “Information” means all information received from the Borrower relating to the Borrower or its business, other
than any such information that is 

  
 128

 
available to the Agent, the Issuing Lender or any Lender on a nonconfidential basis prior to disclosure by the Borrower. Any Person required to maintain the confidentiality of Information as
provided in this Section shall be considered to have complied with its obligation to do so if such Person has exercised the same degree of care to maintain the confidentiality of such Information as such Person would accord to its own confidential
information. 
 (b) EACH LENDER ACKNOWLEDGES THAT INFORMATION AS DEFINED IN SECTION 12.8(a) FURNISHED TO IT
PURSUANT TO THIS AGREEMENT MAY INCLUDE MATERIAL NON-PUBLIC INFORMATION CONCERNING THE BORROWER AND ITS RELATED PARTIES OR THEIR RESPECTIVE SECURITIES, AND CONFIRMS THAT IT HAS DEVELOPED COMPLIANCE PROCEDURES REGARDING THE USE OF MATERIAL NON-PUBLIC
INFORMATION AND THAT IT WILL HANDLE SUCH MATERIAL NON-PUBLIC INFORMATION IN ACCORDANCE WITH THOSE PROCEDURES AND APPLICABLE LAW, INCLUDING FEDERAL AND STATE SECURITIES LAWS. 

(c) ALL INFORMATION, INCLUDING REQUESTS FOR WAIVERS AND AMENDMENTS, FURNISHED BY THE BORROWER OR THE AGENT PURSUANT TO,
OR IN THE COURSE OF ADMINISTERING, THIS AGREEMENT WILL BE SYNDICATE-LEVEL INFORMATION, WHICH MAY CONTAIN MATERIAL NON-PUBLIC INFORMATION ABOUT THE BORROWER AND ITS RELATED PARTIES OR THEIR RESPECTIVE SECURITIES. ACCORDINGLY, EACH LENDER REPRESENTS
TO THE BORROWER AND THE AGENT THAT IT HAS IDENTIFIED IN ITS ADMINISTRATIVE QUESTIONNAIRE A CREDIT CONTACT WHO MAY RECEIVE INFORMATION THAT MAY CONTAIN MATERIAL NON-PUBLIC INFORMATION IN ACCORDANCE WITH ITS COMPLIANCE PROCEDURES AND APPLICABLE LAW.

 (d) The Borrower shall have the right to review and approve any press release or advertisement made after the
date hereof relating to this Agreement or any of the transactions contemplated hereby or relating to the Borrower, the REIT Guarantor or any of their affiliates before any such announcement or filing is made, provided that if the Borrower
does not provide written approval or rejection of any public announcement or advertisement within five (5) days from the date of receipt by the Borrower of such announcement or advertisement, the Borrower shall be deemed to have conclusively
approved of such announcement or advertisement. Notwithstanding the foregoing, nothing contained in this Section 12.8(d) is intended to include any filing with any court in connection with the Agent’s exercise of its rights and remedies
hereunder. 
 Section 12.9 Indemnification. 

(a) Whether or not the transactions contemplated hereby are consummated, the Borrower shall and hereby agrees to
indemnify, defend and hold harmless the Agent, 

  
 129

 
any affiliate of the Agent, the Arrangers, each of the Lenders and their respective directors, officers, shareholders, agents, employees and counsel (each referred to herein as an
“Indemnified Party”) from and against any and all losses, costs, claims, damages, liabilities, deficiencies, judgments or expenses of every kind and nature (including, without limitation, amounts paid in settlement, court costs and
the reasonable fees and disbursements of counsel incurred in connection with any litigation, investigation, claim or proceeding or any advice rendered in connection therewith, but excluding losses, costs, claims, damages, liabilities, deficiencies,
judgments or expenses indemnification in respect of which is specifically covered by Section 3.12 or 4.1 or expressly excluded from the coverage of such Sections) incurred by an Indemnified Party in connection with, arising out of, or by reason
of, any suit, cause of action, claim, arbitration, investigation or settlement, consent decree or other proceeding (the foregoing referred to herein as an “Indemnity Proceeding”) which is in any way related directly or indirectly
to: (i) this Agreement or any other Loan Document or the transactions contemplated thereby; (ii) the making of any Loans or issuance of Letters of Credit hereunder; (iii) any actual or proposed use by the Borrower of the proceeds of
the Loans or Letters of Credit; (iv) the Agent’s or any Lender’s entering into this Agreement; (v) the fact that the Agent and the Lenders have established the credit facility evidenced hereby in favor of the Borrower;
(vi) the fact that the Agent and the Lenders are creditors of the Borrower and have or are alleged to have information regarding the financial condition, strategic plans or business operations of the Borrower, the other Obligors, or their
respective Subsidiaries; (vii) the fact that the Agent and the Lenders are material creditors of the Borrower and are alleged to influence directly or indirectly the business decisions or affairs of the Borrower, the other Obligors and their
respective Subsidiaries or their financial condition; (viii) the exercise of any right or remedy the Agent or the Lenders may have under this Agreement or the other Loan Documents; or (ix) any violation or non-compliance by the Borrower,
any other Obligor, or any of their respective Subsidiaries of any Applicable Law (including any Environmental Law) including, but not limited to, any Indemnity Proceeding commenced by (A) the Internal Revenue Service or state taxing authority
or (B) any Governmental Authority or other Person under any Environmental Law, including any Indemnity Proceeding commenced by a Governmental Authority or other Person seeking remedial or other action to cause the Borrower, the Obligors or
their respective Subsidiaries (or their respective properties) (or the Agent and/or the Lenders as successors to the Borrower, any other Obligor or their respective Subsidiaries) to be in compliance with such Environmental Laws; provided,
however, that the Borrower shall not be obligated to indemnify any Indemnified Party (x) for any acts or omissions of such Indemnified Party (including all directors, officers, shareholders, agents, employees and counsel of such Indemnified
Party) that constitute gross negligence or willful misconduct, as finally determined by a court of competent jurisdiction after the expiration of all applicable appeal periods or (y) in connection with any losses, costs, claims, damages,
liabilities, deficiencies, judgments or expenses arising out of any action, claim, arbitration, investigation or settlement, consent decree or other proceeding brought by any Indemnified Party against any other Indemnified Party in connection with,
arising out of, or by reason of this Agreement or any other Loan Document or 

  
 130

 
the transactions contemplated thereby or the making of any Loans or issuance of Letters of Credit hereunder. In addition, the foregoing indemnification in favor of any director, officer,
shareholder, agent, employee or counsel of the Agent, any affiliate of the Agent or any Lender shall be solely in their respective capacities as such director, officer, shareholder, agent, employee, or counsel. Borrower shall not be liable for
payment of any settlement of any Indemnity Proceeding effected without Borrower’s written consent, but if the same is settled with such consent, Borrower agrees that such settlement is covered by the foregoing indemnity. 

(b) The Borrower’s indemnification obligations under this Section shall apply to all Indemnity Proceedings arising
out of, or related to, the foregoing whether or not an Indemnified Party is a named party in such Indemnity Proceeding. In this connection, this indemnification shall cover all reasonable costs and expenses of any Indemnified Party in connection
with any deposition of any Indemnified Party or compliance with any subpoena (including any subpoena requesting the production of documents). This indemnification shall, among other things, apply to any Indemnity Proceeding commenced by other
creditors of the Borrower, any other Obligor, or any of their respective Subsidiaries, any shareholder, partner or other equity holder of the Borrower, any other Obligor or any of their respective Subsidiaries (whether such shareholder(s) or such
other Persons are prosecuting such Indemnity Proceeding in their individual capacity or derivatively on behalf of such Person), any account debtor of the Borrower, any other Obligor, or any of their respective Subsidiaries or by any Governmental
Authority. 
 (c) This indemnification shall apply to any Indemnity Proceeding arising during the pendency of
any bankruptcy proceeding filed by or against Borrower and/or an Obligor or any of their respective Subsidiaries. 
 (d) All out-of-pocket fees and expenses of, and all amounts paid to third-persons by, an Indemnified Party with respect to an Indemnity Proceeding shall be advanced by the Borrower at the request of such
Indemnified Party notwithstanding any claim or assertion by the Borrower that such Indemnified Party is not entitled to indemnification hereunder upon receipt of an undertaking by such Indemnified Party that such Indemnified Party will reimburse the
Borrower if it is actually and finally determined by a court of competent jurisdiction that such Indemnified Party is not so entitled to indemnification hereunder. 

(e) An Indemnified Party may conduct its own investigation and defense of, and may formulate its own strategy with
respect to, any Indemnity Proceeding covered by this Section and, as provided above, all reasonable costs and expenses incurred by such Indemnified Party shall be reimbursed by the Borrower. No action taken by legal counsel chosen by an Indemnified
Party in investigating or defending against any such Indemnity Proceeding shall vitiate or in any way impair the obligations and duties of the Borrower hereunder to indemnify and hold harmless each such Indemnified Party. 

  
 131

 (f) If and to the extent that the obligations of the Borrower hereunder are
unenforceable for any reason, the Borrower hereby agrees to make the maximum contribution to the payment and satisfaction of such obligations which is permissible under Applicable Law. 

(g) The Borrower’s obligations hereunder shall survive any termination of this Agreement and the other Loan
Documents and the payment in full in cash of the Obligations, and are in addition to, and not in substitution of, any other of their obligations set forth in this Agreement or any other Loan Document to which it is a party. 

Section 12.10        Termination; Survival. 

At such time as (a) all of the Commitments have been terminated, (b) all Letters of Credit have terminated, (c) none of
the Lenders, the Swingline Lender nor the Issuing Lender is obligated any longer under this Agreement to make any Loans or issue Letters of Credit and (d) all Obligations (other than obligations which survive as provided in the following
sentence) have been paid and satisfied in full, this Agreement shall terminate. The indemnities to which the Agent, the Lenders and the Swingline Lender are entitled under the provisions of Sections 3.12, 4.1, 4.4, 11.7, 12.2 and 12.9 and any
other provision of this Agreement and the other Loan Documents, and the provisions of Section 12.4, shall continue in full force and effect and shall protect the Agent, the Lenders and the Swingline Lender (i) notwithstanding any
termination of this Agreement, or of the other Loan Documents, against events arising after such termination as well as before and (ii) at all times after any such party ceases to be a party to this Agreement with respect to all matters and
events existing on or prior to the date such party ceased to be a party to this Agreement. 

Section 12.11        Severability of Provisions. 

Any provision of this Agreement which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective
only to the extent of such prohibition or unenforceability without invalidating the remainder of such provision or the remaining provisions or affecting the validity or enforceability of such provision in any other jurisdiction. 

Section 12.12        [Intentionally Omitted]. 

Section 12.13        Counterparts. 

This Agreement and any amendments, waivers, consents or supplements may be executed in any number of counterparts and by different
parties hereto in separate counterparts, each of which when so executed and delivered shall be deemed an original, but all of which counterparts together shall constitute but one and the same instrument. Except as provided in Section 5.1, this
Agreement shall become effective when it shall have been executed by the Agent and when the Agent shall have received counterparts hereof which, when taken together, bear the signatures of each of the other parties hereto, and thereafter shall be
binding upon and inure to the benefit of the parties hereto and their 

  
 132

 
respective successors and assigns. Delivery of an executed counterpart of a signature page of this Agreement by telecopy or other electronic means shall be effective as delivery of a manually
executed counterpart of this Agreement. 
 Section 12.14        Obligations with
Respect to Obligors and Subsidiaries. 
 The obligations of the Borrower to direct or prohibit the taking of certain actions
by the other Obligors and the Subsidiaries of the Borrower and the other Obligors as specified herein shall be absolute and not subject to any defense the Borrower may have that the Borrower does not control such Obligors or Subsidiaries.

 Section 12.15        Limitation of Liability. 

Neither the Agent nor any Lender, nor any affiliate, officer, director, employee, attorney, or agent of the Agent or any Lender shall
have any liability with respect to, and the Borrower hereby waives, releases, and agrees not to sue any of them upon, any claim for any special, indirect, incidental, or consequential damages suffered or incurred by the Borrower in connection with,
arising out of, or in any way related to, this Agreement or any of the other Loan Documents, or any of the transactions contemplated by this Agreement or any of the other Loan Documents. The Borrower hereby waives, releases, and agrees not to sue
the Agent or any Lender or any of the Agent’s or any Lender’s affiliates, officers, directors, employees, attorneys, or agents for punitive damages in respect of any claim in connection with, arising out of, or in any way related to, this
Agreement or any of the other Loan Documents, or any of the transactions contemplated by this Agreement or financed hereby. 

Section 12.16        Entire Agreement. 

This Agreement, the Notes, and the other Loan Documents referred to herein and any separate letter agreements with respect to fees embody
the final, entire agreement among the parties hereto and supersede any and all prior commitments, agreements, representations, and understandings, whether written or oral, relating to the subject matter hereof and thereof and may not be contradicted
or varied by evidence of prior, contemporaneous, or subsequent oral agreements or discussions of the parties hereto. There are no oral agreements among the parties hereto. 
 Section 12.17        Construction. 
 The Agent, the Borrower and each Lender acknowledge that each of them has had the benefit of legal counsel of its own choice and has been afforded an opportunity to review this Agreement and the other
Loan Documents with its legal counsel and that this Agreement and the other Loan Documents shall be construed as if jointly drafted by the Agent, the Borrower and each Lender. 
 Section 12.18        Time of the Essence. 
 Time is of the essence with respect to each and every covenant, agreement and obligation of the Borrower under this Agreement and the other Loan Documents. 

  
 133

 Section 12.19        Patriot Act.

 Each Lender that is subject to the Patriot Act (as hereinafter defined) and the Agent (for itself and not on behalf of
any Lender) hereby notifies the Borrower and the Guarantors that pursuant to the requirements of the USA PATRIOT Act (Title III of Pub. L. 107-56 (signed into law October 26, 2001)) (the “Patriot Act”), it is required to
obtain, verify and record information that identifies the Borrower and each of the Guarantors, which information includes the name and address of the Borrowers and each of the Guarantors and other information that will allow such Lender or the
Agent, as applicable, to identify the Borrower and each of the Guarantors Loan Party in accordance with the Patriot Act. 

Section 12.20        Amended and Restated Credit Agreement. 

(a) As stated in the preamble hereof, this Agreement is intended to amend, restate, replace and renew the provisions of
the Existing Credit Agreement and, except as expressly modified herein, (i) all of the terms and provisions of the Existing Credit Agreement shall continue to apply for the period prior to the Effective Date, including any determinations of
payment dates, interest rates, Events of Default or any amount that may be payable to the Agent or the Lenders, (ii) the Obligations under the Existing Credit Agreement shall continue to be paid or prepaid on or prior to the Effective Date in
accordance with the Existing Credit Agreement, and shall from and after the Effective Date continue to be owing and be subject to the terms of this Agreement, (iii) this Agreement shall not be deemed to evidence or result in a novation or
repayment of the Loans and borrowings hereunder, and (iv) the execution and delivery of this Agreement is not intended to effect a novation and shall not be deemed or construed as a novation, and all Obligations under the Existing Credit
Agreement and Liens securing payment and performance thereof shall in all respects be continuing as Obligations under this Agreement and Liens securing payment and performance thereof. 

(b) All references in the other Loan Documents and the Loan Documents executed in connection with the Existing Credit
Agreement (the “Existing Loan Documents”) to the Existing Credit Agreement or the “Credit Agreement” shall be deemed to refer to this Agreement, as amended, restated, supplemented or otherwise modified from time to time,
without further amendment thereof. All Obligations of the Borrower under the Existing Credit Agreement shall be governed by this Agreement from and after the Effective Date. The Existing Loan Documents shall remain in full force and effect.

 (c) The Borrower hereby acknowledges and agrees that each of the Existing Loan Documents, as such Existing
Loan Document may be amended and restated on the Effective Date, remains in full force and effect and hereby ratifies and reaffirms all of its respective payment and performance obligations, contingent or otherwise, under each of the Existing Loan
Documents, as such Existing Loan Document may be amended and restated on the Effective Date and, to the extent the Borrower granted Liens on or security interests in any of its properties pursuant to any of the Existing

  
 134

 
Loan Documents, as such Existing Loan Document may be amended and restated on the Effective Date, as security for the Obligations, the Borrower hereby ratifies and reaffirms such grant of
security and confirms and agrees that such Liens and security interests secure all of the Obligations and remain in full force and effect after giving effect to this Agreement. The execution, delivery and effectiveness of this Agreement shall not
operate as a waiver of any right, power or remedy of the Agent or the Lenders under the Existing Credit Agreement or any Existing Loan Document, nor constitute a waiver of any provision of the Existing Credit Agreement or any Existing Loan Document,
except as specifically set forth therein. 
 Section 12.21        Confirmation
of Existing Obligations. 
 The Borrower acknowledges and agrees that as of the Effective Date, the outstanding balance of
the Loans (including accrued interest thereon but excluding all of the fees and expenses (including professional fees and expenses) related thereto) under the Existing Credit Agreement was $50,300,000 and that neither the Borrower nor any other
Obligor has any defense, counterclaim or setoff with respect to the payment thereof. 
 [Signatures commence on the following
page.] 

  
 135

 IN WITNESS WHEREOF, the parties hereto have caused this Credit Agreement to be executed under seal by their
authorized officers all as of the day and year first above written. 
  

			
	BORROWER:
	
	WELLS CORE OFFICE INCOME
	OPERATING PARTNERSHIP, L.P., a
	Delaware limited partnership
		
	By:	 	Wells Core Office Income REIT,
		 	Inc., its General Partner
		
	By:	 	     /s/ Randal D. Fretz

	Name:	 	Randall D. Fretz
	Title:	 	Senior Vice President

 
			
	REGIONS BANK,
	AS AGENT, AS A LENDER, AS ISSUING
	LENDER AND AS SWINGLINE LENDER
	
	By:/s/ Cathy Casey
Bailiss                    

			
	Name:	 	Cathy Casey Bailiss
	Title:	 	Managing Director

 
			
	U.S. BANK NATIONAL
	ASSOCIATION,
	AS A LENDER AND AS A
	SYNDICATION AGENT
		
	By:	 	     /s/ Joseph L.
Hord

			
	Name:	 	Joseph L. Hord
	Title:	 	Vice President

			
	
	U.S. Bank
	1100 Abernathy Road, Suite 1250
	Atlanta, Georgia 30328
	Attention: Lee Hord
	Telecopy Number:	 	    (770) 512-3117
	Telephone Number:	 	    (770) 512-3130

 
			
	ATLANTIC CAPITAL BANK,
	AS A LENDER,
	
	By:  /s/ William R. Brakebill, Jr.
	Name:	 	William R. Brakebill, Jr.
	Title:	 	AVP

			
	
	Atlantic Capital Bank
	3280 Peachtree Rd. NE STE 1600
	Atlanta, Georgia 30305
	Attention: William Brakebill
	Telephone Number:	 	    (404) 995-5830
	Fax Number:	 	    (404) 995-6070

 
			
	CAPITAL ONE, N.A.,
	AS A LENDER,
		
	By:	 	       /s/ Paula W.
Simon

			
	Name:	 	Paula W. Simon
	Title:	 	Vice President
	
	Capital One, N.A.
	1680 Capital One Drive, 10th Floor
	McLean, VA 22102
	Attention: Sadhvi K. Subramanian

			
	Telephone Number:	 	    (703) 720-6747
	Fax Number:	 	    (703) 720-2032

 
			
	CIBC INC.,
	AS A LENDER,
	
	By:      /s/ Keith Oglesbee        
	Name:	 	Keith Oglesbee
	Title:	 	Authorized Signatory
	
	CIBC Inc.
	200 W. Madison Street, Suite 2610
	Chicago, Illinois 60606
	Attention: Keith Oglesbee

			
	Telephone Number:	 	    (312) 855-3227
	Fax Number:	 	    (312) 855-3235

 
			
	COMERICA BANK, A TEXAS
	BANKING ASSOCIATION,
	AS A LENDER,
	
	By:      /s/ Sam F. Meehan        
	Name:	 	Sam F. Meehan
	Title:	 	Vice President
	
	Comerica Bank, a Texas Banking
	Association
	3551 Hamlin Road, Mail Code 2390
	Auburn Hills, MI 48326
	Attention: Sam Meehan- Vice President

			
	Telephone Number:	 	    (248) 371-6324
	Fax Number:	 	    (248) 371-7920

 
			
	FIFTH THIRD BANK AN OHIO
	BANKING CORPORATION,
	AS A LENDER,
	
	By:      /s/ Michael Glandt        
	Name:	 	Michael Glandt
	Title:	 	Vice President
	
	Fifth Third Bank an Ohio Banking
	Corporation
	222 S. Riverside Plaza GRVR0F
	Chicago, IL 60606
	Attention: Michael Glandt

			
	Telephone Number:	 	    (312) 622-0218
	Fax Number:	 	    (312) 704-7364

 
			
	PNC BANK, NATIONAL
	ASSOCIATION,
	AS A LENDER,
	
	By:      /s/ Chad McMasters    
	Name:	 	Chad McMasters
	Title:	 	Senior Vice President
	
	PNC Bank, National Association
	600 Galleria Parkway, Suite 890
	Atlanta, Georgia 30339
	Attention: Chad McMasters

			
	Telephone Number:	 	    (770) 303-6256
	Fax Number:	 	    (770) 953-6046

 
			
	RAYMOND JAMES BANK, FSB,
	AS A LENDER,
	
	By:      /s/ Alexander L. Rody 
	Name:	 	Alexander L. Rody
	Title:	 	Sr. Vice President
	
	Raymond James Bank, FSB
	710 Carillon Parkway
	St. Petersburg, FL 33716
	Attention: Thomas G. Scott

			
	Telephone Number:	 	    (727) 567-4196
	Fax Number:	 	    (727) 567-8830

 
			
	UNION BANK, N.A.,
	AS A LENDER,
	
	By:      /s/ Andrew Romanosky        
	Name:	 	Andrew Romanosky
	Title:	 	Vice President

			
	
	Union Bank, N.A.
	222 W. Adams St., Suite 1850
	Chicago, Illinois 60606
	Attention: Andrew Romanosky
	Telephone Number:	 	    (312) 601-3945

 
			
	JPMORGAN CHASE BANK, N.A.,
	AS A LENDER,
		
	By:	 	       /s/ Elizabeth
Johnson

			
	Name:	 	Elizabeth Johnson
	Title:	 	Vice President

			
	
	JPMorgan Chase Bank, N.A.
	10 So. Dearborn, 19th Floor
	Chicago, IL 60603
	Attention: Elizabeth Johnson
	Telephone Number:	 	    (312) 325-5008
	Fax Number:	 	    (312) 325-5174

 
			
	SUNTRUST BANK,
	AS A LENDER,
	
	By:      /s/ Gregory T. Horstman
	Name:	 	Gregory T. Horstman
	Title:	 	Senior Vice President
	
	SunTrust Bank
	
	8330 Boone Blvd. 8th Floor
	Vienna, VA 22182
	Attention: W. John Wendler

			
	Telephone Number:	 	    (703) 442-1563
	Fax Number:	 	    (703) 442-1570

 SCHEDULE I 

COMMITMENTS 
  

									
	 Regions Bank
	  	$	 40,000,000	  	  	 	13.333333	% 
			
	 U.S. Bank, N.A.
	  	$	40,000,000	  	  	 	13.333333	% 
			
	 PNC Bank, National Association
	  	$	27,000,000	  	  	 	9.000000	% 
			
	 JPMorgan Chase Bank, N.A.
	  	$	27,000,000	  	  	 	9.000000	% 
			
	 Union Bank, N.A.
	  	$	27,000,000	  	  	 	9.000000	% 
			
	 Fifth Third Bank
	  	$	27,000,000	  	  	 	9.000000	% 
			
	 CIBC Inc.
	  	$	27,000,000	  	  	 	9.000000	% 
			
	 SunTrust Bank
	  	$	27,000,000	  	  	 	9.000000	% 
			
	 Capital One, N.A.
	  	$	20,000,000	  	  	 	6.666667	% 
			
	 Comerica Bank
	  	$	14,000,000	  	  	 	4.666667	% 
			
	 Raymond James Bank, FSB
	  	$	14,000,000	  	  	 	4.666667	% 
			
	 Atlantic Capital Bank
	  	$	10,000,000	  	  	 	3.333333	% 
			
	 Total
	  	$	300,000,000	  	  	 	100.00%	  

 SCHEDULE 6.1(b) 

OWNERSHIP STRUCTURE 
 (see attached) 

 SCHEDULE 6.1(f) 

PROPERTIES 
  

			
	 Property

 
	  	 Owner

 

	333 E. Lake Street, Bloomingdale, Illinois	  	Wells Core REIT – 333 E. Lake, LLC
	3929 W. John Carpenter Freeway, Irving, Texas	  	Wells Core REIT – Royal Ridge V, LLC
	11210 Equity Drive, Houston, Texas	  	Wells Core REIT – Westway One Houston, LLC
	7624 and 7668 Warren Parkway, Frisco, Texas	  	Wells Core REIT – 7624/7668 Warren, LLC
	3501 SW 160th Avenue, Miramar, Florida	  	Wells Core REIT – Miramar Centre II, LLC
	7601 Technology Way, Denver, Colorado	  	Wells Core REIT – 7601 Technology Way,
LLC

 SCHEDULE 6.1(g) 

EXISTING INDEBTEDNESS 
  

	1.	Loan Agreement dated October 7, 2010 by and between Jackson National Life Insurance Company, as lender, and Wells Core REIT - Royal Ridge V, LLC, as borrower.

  

	2.	Term Loan Agreement dated June 27, 2011, to be effective as of June 27, 2011, by and between Wells Core REIT – 7601 Technology Way, LLC, as borrower, and
PNC Bank, National Association, as lender. 

 SCHEDULE 6.1(i) 

LITIGATION 
 None. 

 SCHEDULE 6.1(k) 

FINANCIAL STATEMENTS 
 None. 

 SCHEDULE 6.1(p) 

ENVIRONMENTAL MATTERS 
 None. 

 SCHEDULE 6.1(ee) 

EMINENT DOMAIN PROCEEDINGS 
 None. 

 SCHEDULE 6.1(jj) 

BORROWING BASE PROPERTIES 
  

			
	 Property

 
	  	 Owner

 

	333 E. Lake Street, Bloomingdale, Illinois	  	Wells Core REIT – 333 E. Lake, LLC
	11210 Equity Drive, Houston, Texas	  	Wells Core REIT – Westway One Houston, LLC
	7624 and 7668 Warren Parkway, Frisco, Texas	  	Wells Core REIT – 7624/7668 Warren, LLC
	3501 SW 160th Avenue, Miramar, Florida	  	Wells Core REIT – Miramar Centre II,
LLC

 EXHIBIT A 
 FORM OF ASSIGNMENT AND ACCEPTANCE AGREEMENT 
 THIS ASSIGNMENT AND
ACCEPTANCE AGREEMENT DATED AS OF             , 201     (THE “AGREEMENT”) BY AND AMONG
                                        
(THE “ASSIGNOR”),
                                         
        (THE “ASSIGNEE”), AND REGIONS BANK, AS ADMINISTRATIVE AGENT (THE “AGENT”). 
 WHEREAS, the Assignor is a Lender under that certain Amended and Restated Credit Agreement dated as of June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the
“Credit Agreement”), by and among Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership (the “Borrower”), the financial institutions party thereto and their assignees under
Section 12.5 thereof (the “Lenders”), the Agent, and the other parties thereto; 
 WHEREAS, the Assignor
desires to assign to the Assignee, among other things, all or a portion of the Assignor’s Commitment under the Credit Agreement, all on the terms and conditions set forth herein; and 

WHEREAS, the Agent, the Issuing Lender, and the Swingline Lender consent to such assignment on the terms and conditions set forth herein;

 NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which hereby are acknowledged by the
parties hereto, the parties hereto hereby agree as follows: 
 Section 1. Assignment. 

(a) Subject to the terms and conditions of this Agreement and in consideration of the payment to be made by the Assignee to the Assignor
pursuant to Section 2 of this Agreement, effective as of             , 201_ (the “Assignment Date”), the Assignor hereby irrevocably sells, transfers and
assigns to the Assignee, without recourse, the following (such interest being assigned, the “Assigned Commitment”): 
  

							
	 Assigned Facility
	 	 Amount Assigned
	 	 Amount Retained
	 	 Commitment
 Percentage of

Interest Assigned

				
	 Revolving Loan
	 		 		 	

 and all voting rights of the Assignor associated with the Assigned Commitment, all rights to receive interest on such
amount of such Loans and all commitment and other Fees with respect to the Assigned Commitment and other rights of the Assignor under the Credit Agreement and the other Loan Documents with respect to the Assigned Commitment, all as if the Assignee
were an original Lender under and signatory to the Credit Agreement having a Commitment, as set forth above, equal to the amount of the Assigned 

  
 Exh. A-1

 
Commitment. The Assignee, subject to the terms and conditions hereof, hereby assumes all obligations of the Assignor with respect to the Assigned Commitment as if the Assignee were an original
Lender under, and signatory to, the Credit Agreement having a Commitment, as set forth above, equal to the Assigned Commitment, which obligations shall include, but shall not be limited to, if a Commitment is part of the Assigned Commitment, the
obligation of the Assignor to make Revolving Loans to the Borrower with respect to the Assigned Commitment, the obligation to pay amounts due in respect of Swingline Loans as required under Section 2.2 of the Credit Agreement, the obligation to
pay amounts due in respect of draws under Letters of Credit as required under Section 2.3 of the Credit Agreement, and in any case the obligation to indemnify the Agent as provided therein (the foregoing enumerated obligations, together with
all other similar obligations more particularly set forth in the Credit Agreement and the other Loan Documents, shall be referred to hereinafter, collectively, as the “Assigned Obligations”). The Assignor shall have no further
duties or obligations with respect to, and shall have no further interest in, the Assigned Obligations or the Assigned Commitment from and after the Assignment Date. 
 (b) The assignment by the Assignor to the Assignee hereunder is without recourse to the Assignor. The Assignee makes and confirms to the Agent, the Assignor, and the other Lenders all of the
representations, warranties and covenants of a Lender under Article XI of the Credit Agreement. Not in limitation of the foregoing, the Assignee acknowledges and agrees that, except as set forth in Section 4 below, the Assignor is making no
representations or warranties with respect to, and the Assignee hereby releases and discharges the Assignor for any responsibility or liability for: (i) the present or future solvency or financial condition of the Borrower, any other Obligor or
any of their respective Subsidiaries, (ii) any representations, warranties, statements or information made or furnished by the Borrower, any other Obligor or any of their respective Subsidiaries in connection with the Credit Agreement or
otherwise, (iii) the validity, efficacy, sufficiency, or enforceability of the Credit Agreement, any other Loan Document or any other document or instrument executed in connection therewith, or the collectability of the Assigned Obligations,
(iv) the perfection, priority or validity of any Lien with respect to any collateral at any time securing the Obligations or the Assigned Obligations under the Notes or the Credit Agreement and (v) the performance or failure to perform by
the Borrower or any other Obligor of any obligation under the Credit Agreement or any other Loan Document to which it is a party. Further, the Assignee acknowledges that it has, independently and without reliance upon the Agent, or on any affiliate
or subsidiary thereof, the Assignor or any other Lender and based on the financial statements supplied by the Borrower and such other documents and information as it has deemed appropriate, made its own credit analysis and decision to become a
Lender under the Credit Agreement. The Assignee also acknowledges that it will, independently and without reliance upon the Agent, the Assignor or any other Lender and based on such documents and information as it shall deem appropriate at the time,
continue to make its own credit decisions in taking or not taking action under the Credit Agreement or any other Loan Documents or pursuant to any other obligation. Except as expressly provided in the Credit Agreement, the Agent shall have no duty
or responsibility whatsoever, either initially or on a continuing basis, to provide the Assignee with any credit or other information with respect to the Borrower or any other 

  
 Exh. A-2

 
Obligor or to notify the Assignee of any Default or Event of Default. The Assignee has not relied on the Agent as to any legal or factual matter in connection therewith or in connection with the
transactions contemplated thereunder. 
 Section 2. Payment by Assignee. In consideration of the assignment made
pursuant to Section 1 of this Agreement, the Assignee agrees to pay to the Assignor on the Assignment Date, an amount equal to $
                     representing (i) the aggregate principal amount outstanding of the Loans owing to the Assignor under the Credit
Agreement and the other Loan Documents being assigned hereby plus (ii) if applicable, the aggregate amount of payments previously made by Assignor to fund participations in Swingline Loans and Letters of Credit under Sections 2.2 and 2.3 of the
Credit Agreement which have not been repaid and which are being assigned hereby. 
 Section 3. Payments by Assignor.
The Assignor agrees to pay to the Agent on the Assignment Date the administration fee, if any, payable under the applicable provisions of the Credit Agreement. 
 Section 4. Representations and Warranties of Assignor. The Assignor hereby represents and warrants to the Assignee that (a) as of the Assignment Date (i) the Assignor is a Lender
under the Credit Agreement having a Commitment under the Credit Agreement (without reduction by any assignments thereof which have not yet become effective), equal to $            
and that the Assignor is not in default of its obligations under the Credit Agreement; and (ii) the outstanding balance of Revolving Loans owing to the Assignor (without reduction by any assignments thereof which have not yet become effective)
is $            ; and (b) it is the legal and beneficial owner of the Assigned Commitment which is free and clear of any adverse claim created by the Assignor. 

Section 5. Representations, Warranties and Agreements of Assignee. The Assignee (a) represents and warrants that it is
(i) legally authorized to enter into this Agreement, (ii) an “accredited investor” (as such term is used in Regulation D of the Securities Act) and (iii) an Eligible Assignee; (b) confirms that it has received a copy of
the Credit Agreement, together with copies of the most recent financial statements delivered pursuant thereto and such other documents and information (including without limitation the Loan Documents) as it has deemed appropriate to make its own
credit analysis and decision to enter into this Agreement; (c) appoints and authorizes the Agent to take such action as contractual representative on its behalf and to exercise such powers under the Loan Documents as are delegated to the Agent
by the terms thereof together with such powers as are reasonably incidental thereto; and (d) agrees that it will become a party to and shall be bound by the Credit Agreement and the other Loan Documents to which the other Lenders are a party on
the Assignment Date and will perform in accordance therewith all of the obligations which are required to be performed by it as a Lender. 
 Section 6. Recording and Acknowledgment by the Agent. Following the execution of this Agreement, the Assignor will deliver to the Agent (a) a duly executed copy of this Agreement for
acknowledgment and recording by the Agent in the Register and (b) the Assignor’s Revolving Note. Upon such acknowledgment and recording, from and after the Assignment Date, the Agent shall make all payments in respect of the interest

  
 Exh. A-3

 
assigned hereby (including payments of principal, interest, Fees and other amounts) to the Assignee. The Assignor and Assignee shall make all appropriate adjustments in payments under the Credit
Agreement for periods prior to the Assignment Date directly between themselves. 
 Section 7. Addresses. The
Assignee specifies as its address for notices and its Lending Office for all Loans, the offices set forth below: 
  

							
	Notice Address:	 	  
	  		  	
		 	  
	  		  	
		 	  
	  		  	
	Telephone No.:	 	  
	  		  	
	Telecopy No.:	 	  
	  		  	
	Lending Office:	 	  
	  		  	
		 	  
	  		  	
		 	  
	  		  	
	Telephone No.:	 	  
	  		  	
	Telecopy No.:	 	  
	  		  	

 Section 8. Payment Instructions. All payments to be made to the Assignee under this Agreement
by the Assignor, and all payments to be made to the Assignee under the Credit Agreement, shall be made as provided in the Credit Agreement in accordance with the following instructions: 

Section 9. Effectiveness of Assignment. This Agreement, and the assignment and assumption contemplated herein, shall not be
effective until (a) this Agreement is executed and delivered by each of the Assignor, the Assignee, the Agent, the Issuing Lender and the Swingline Lender and (b) the payment to the Assignor of the amounts, if any, owing by the Assignee
pursuant to Section 2 hereof and (c) the payment to the Agent of the amounts, if any, owing by the Assignor pursuant to Section 3 hereof. Upon recording and acknowledgment of this Agreement by the Agent, from and after the Assignment
Date, (i) the Assignee shall be a party to the Credit Agreement and, to the extent provided in this Agreement, have the rights and obligations of a Lender thereunder and (ii) the Assignor shall, to the extent provided in this Agreement,
relinquish its rights (except as otherwise provided in Section 12.10 of the Credit Agreement) and be released from its obligations under the Credit Agreement; provided, however, that if the Assignor does not assign its entire
interest under the Loan Documents, it shall remain a Lender entitled to all of the benefits and subject to all of the obligations thereunder with respect to its retained Commitment. 

Section 10. Governing Law. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF THE PARTIES HERETO HEREBY UNCONDITIONALLY AND
IRREVOCABLY WAIVES ANY CLAIM TO ASSERT THAT THE LAW OF ANY OTHER JURISDICTION GOVERNS THIS AGREEMENT. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK PURSUANT TO SECTION 5-1401 OF THE NEW YORK
GENERAL OBLIGATIONS LAW. 

  
 Exh. A-4

 Section 11. Counterparts. This Agreement may be executed in any number of
counterparts each of which, when taken together, shall constitute one and the same agreement. 
 Section 12.
Headings. Section headings have been inserted herein for convenience only and shall not be construed to be a part hereof. 
 Section 13. Amendments; Waivers. This Agreement may not be amended, changed, waived or modified except by a writing executed by the Assignee and the Assignor the identity of the Assignee may
not be changed without the approval of the Borrower; provided, however, any amendment, waiver or consent which shall affect the rights or duties of the Agent under this Agreement shall not be effective unless signed by the Agent.

 Section 14. Entire Agreement. This Agreement embodies the entire agreement between the Assignor and the Assignee
with respect to the subject matter hereof and supersedes all other prior arrangements and understandings relating to the subject matter hereof. 
 Section 15. Binding Effect. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns. 

Section 16. Definitions. Terms not otherwise defined herein are used herein with the respective meanings given them in the
Credit Agreement. 
 [Signatures Commence on Following Page] 

  
 Exh. A-5

 IN WITNESS WHEREOF, the parties hereto have duly executed this Assignment and Acceptance
Agreement as of the date and year first written above. 
  

			
	ASSIGNOR:
	
	[NAME OF ASSIGNOR]
		
	By:	 	  

	Name:
	Title:
	
	ASSIGNEE:
	
	[NAME OF ASSIGNEE]
		
	By:	 	  

	Name:
	Title:

  
 Exh. A-6

 Accepted as of the date first written above. 

 

			
	AGENT:
	
	REGIONS BANK, as Agent
		
	By:	 	  

		 	    Name:
		 	    Title:
	
	REGIONS BANK, as Issuing Lender
		
	By:	 	  

		 	    Name:
		 	    Title:
	
	REGIONS BANK, as Swingline Lender
		
	By:	 	  

		 	    Name:
		 	    Title:

  
 Exh. A-7

 EXHIBIT B 
 FORM OF AMENDED AND RESTATED CONTRIBUTION AGREEMENT 
 THIS AMENDED
AND RESTATED CONTRIBUTION AGREEMENT (this “Agreement”) is entered into as of June 29, 2011, by and among Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership (the “Borrower”) and
the parties executing this agreement as Guarantors (such parties are hereinafter referred to collectively as the “Guarantors”; the Borrower and the Guarantors are sometimes hereinafter referred to individually as a “Contributing
Party” and collectively as the “Contributing Parties”). 
 WHEREAS, the parties hereto are party to
that certain Contribution Agreement dated November 19, 2010 (as amended, modified or restated from time to time, the “Existing Contribution Agreement”) pursuant to which the Contributing Parties have agreed to the contribution
and indemnification provisions set forth therein; 
 WHEREAS, pursuant to that certain Amended and Restated Credit Agreement
dated as of June 29, 2011 by and among the Borrower, the financial institutions party thereto and their assignees under Section 12.5 thereof (the “Lenders”) and Regions Bank, as Agent (the “Agent”) (such
agreement, as the same may have been or may from time to time be amended, modified, restated or extended, being hereinafter referred to as the “Credit Agreement”), the Lenders have agreed to extend financial accommodations to the
Borrower; 
 WHEREAS, as a condition to the execution of the Credit Agreement, the Lenders have required that the Guarantors
execute and deliver that certain Amended and Restated Guaranty dated as of the date hereof (such agreement, as the same may have been or may from time to time be amended, modified, restated or extended, being hereinafter referred to as the
“Guaranty”); 
 WHEREAS, pursuant to the Guaranty, the Guarantors have jointly and severally guaranteed the
obligations described in the Guaranty (the “Guaranty Obligations”); 
 WHEREAS, as a condition to the execution
of the Credit Agreement, the Lenders and the Agent have required that the Borrower and certain Obligors execute that certain Amended and Restated Pledge Agreement dated as of the date hereof (such agreement, as the same may have been or may from
time to time be amended, modified, restated or extended, being hereinafter referred to as the “Pledge Agreement”) pledging the Equity Interests (as defined in the Pledge Agreement) as security for the Secured Obligations (as defined
in the Pledge Agreement) for the benefit of the Agent; 
 WHEREAS, the Lenders and the Agent have required that each of the
Guarantors owning a Borrowing Base Property (as defined in the Credit Agreement) execute and deliver a Mortgage (collectively, and as the same may have been or may from time to time be amended, restated, extended, supplemented or otherwise modified,
the “Mortgages” and, together with the Guaranty and the Pledge Agreement, the “Security Documents”) encumbering the Borrowing Base Property owned by such Guarantor as

  
 Exh. B-1

 
security for payment of the Obligations of the Borrower and the other Obligations of any such Guarantor under its Mortgage (the “Mortgage Secured Obligations” and together with
the Guaranty Obligations and the Secured Obligations, the “Guaranteed Obligations”); 
 WHEREAS, either
(i) the Borrower or its .01% general partner is the owner, directly or indirectly, of at least a majority of the issued and outstanding Equity Interests in each Guarantor, or (ii) the REIT Guarantor is the owner, directly or indirectly, of
a substantial amount of the Equity Interests in the Borrower; 
 WHEREAS, the Borrower and each of the Guarantors, though
separate legal entities, are mutually dependent upon each other in the conduct of their respective businesses as an integrated operation and have determined it to be in their mutual best interest to obtain financing from the Agent and the Lenders
through their collective efforts; 
 WHEREAS, the Borrower and the Guarantors will derive substantial direct or indirect
economic benefit from the effectiveness and existence of the Credit Agreement; and 
 WHEREAS, in connection with the Credit
Agreement, the Contributing Parties and the Agent have agreed to amend and restate the Existing Contribution Agreement in its entirety as, and in accordance with and subject to the terms and conditions, set forth herein. 

NOW, THEREFORE, in consideration of the premises and the covenants hereinafter contained, it is agreed as follows: 

1.    Amended and Restated Contribution Agreement.    As stated in the preamble hereof,
this Agreement is intended to amend, restate, replace and renew the provisions of the Existing Contribution Agreement and, except as expressly modified herein, (i) all of the terms and provisions of the Existing Contribution Agreement shall
continue to apply for the period prior to the Effective Date, (ii) this Agreement shall not be deemed to evidence or result in a novation of the Existing Contribution Agreement, and (iii) the execution and delivery of this Agreement is not
intended to effect a novation and shall not be deemed or construed as a novation, but all obligations under the Existing Contribution Agreement shall in all respects be continuing as obligations under this Agreement. 

2.    Definitions.    Capitalized terms used herein that are not otherwise defined herein
shall have the meanings ascribed thereto in the Credit Agreement. 

3.    Contribution.    To the extent that a Contributing Party shall, under the Guaranty,
make a payment (a “Guarantor Payment”) of a portion of the Guaranteed Obligations, then such Guarantor shall be entitled to contribution and indemnification from, and be reimbursed by, the other Contributing Parties in an amount
equal to the amount derived by subtracting from any such Guarantor Payment the “Allocable Amount” (as defined 

  
 Exh. B-2

 
herein) of such Contributing Party; provided, however, that no Contributing Party shall be liable hereunder for contribution, indemnification, subrogation or reimbursement with
respect to any Guarantor Payment for any amounts in excess of the “Allocable Amount” (as defined herein) for such Contributing Party. 
 As of any date of determination, the “Allocable Amount” of each Contributing Party shall be equal to the maximum amount of liability which could be asserted against such Contributing Party
hereunder with respect to the applicable Guarantor Payment without (i) rendering such Contributing Party “insolvent” within the meaning of Section 101(32) of the Federal Bankruptcy Code (the “Bankruptcy Code”) or
Section 2 of either the Uniform Fraudulent Transfer Act (the “UFTA”) or the Uniform Fraudulent Conveyance Act (the “UFCA”) or the fraudulent conveyance and transfer laws of the State of New York or such other
jurisdiction whose laws shall be determined to apply to the transactions contemplated by this Agreement (the “Applicable State Fraudulent Conveyance Laws”), (ii) leaving such Contributing Party with unreasonably small capital,
within the meaning of Section 548 of the Bankruptcy Code or Section 4 of the UFTA or Section 5 of the UFCA or the Applicable State Fraudulent Conveyance Laws, or (iii) leaving such Contributing Party unable to pay its debts as
they become due within the meaning of Section 548 of the Bankruptcy Code or Section 4 of the UFTA or Section 6 of the UFCA or the Applicable State Fraudulent Conveyance Laws. 

4.    No Impairment.    This Agreement is intended only to define the relative rights of
the Contributing Parties, and nothing set forth in this Agreement is intended to or shall reduce or impair the obligations of the Guarantors to pay any amounts, as and when the same shall become due and payable in accordance with the terms of the
Guaranty. The parties hereto acknowledge that the rights of contribution and indemnification hereunder shall constitute assets in favor of Guarantors to which such contribution and indemnification is owing. 

5.    Effectiveness.    This Agreement shall become effective upon its execution by each
of the parties hereto and shall continue in full force and effect and may not be amended, terminated or otherwise revoked by any Contributing Party until all of the Guaranteed Obligations shall have been indefeasibly paid in full (in lawful money of
the United States of America) and discharged and the Credit Agreement and financing arrangements evidenced and governed by the Credit Agreement shall have been terminated, except as to any Guarantor upon its release from the Guaranty under the terms
of the Credit Agreement or as approved by all of the Lenders. Each Contributing Party agrees that if, notwithstanding the foregoing, such Contributing Party shall have any right under applicable law to terminate or revoke this Agreement, and such
Contributing Party shall attempt to exercise such right, then such termination or revocation shall not be effective until a written notice of such revocation or termination, specifically referring hereto and signed by such Contributing Party, is
actually received by each of the other Contributing Parties and by the Agent at its notice address set forth in the Credit Agreement. Such notice shall not affect the right or power of any Contributing Party to enforce rights arising prior to
receipt of such written notice by each of the other Contributing Parties and the Agent. If any Lender or the Agent grants additional loans or financial accommodations to the Borrower or takes other action giving rise to additional

  
 Exh. B-3

 
Guaranteed Obligations after any Contributing Party has exercised any right to terminate or revoke this Agreement but before the Agent receives such written notice, the rights of the other
Contributing Parties to contribution and indemnification hereunder in connection with any Guarantor Payments made with respect to such loans or Guaranteed Obligations shall be the same as if such termination or revocation had not occurred.

 6.    Governing Law.    TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF THE
PARTIES HERETO HEREBY UNCONDITIONALLY AND IRREVOCABLY WAIVES ANY CLAIM TO ASSERT THAT THE LAW OF ANY OTHER JURISDICTION GOVERNS THIS AGREEMENT. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK
PURSUANT TO SECTION 5-1401 OF THE GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK. 
 7.    Third Party
Beneficiary.    The Contributing Parties agree that the Agent has a valid interest in the terms of this Agreement pursuant to the Credit Agreement and the Guaranty. The Contributing Parties further agree that until all
obligations of the Contributing Parties under the Credit Agreement and the Security Documents are fully performed and the obligations of the Lenders to extend Loans and issue Letters of Credit has terminated, the Agent shall be an express third
party beneficiary of this Agreement with the right to enforce the terms and provisions hereof. 

8.    Counterparts.    This Agreement and any amendment hereof may be executed in several
counterparts and by each party on a separate counterpart, each of which when so executed and delivered shall be an original, and all of which together shall constitute one instrument. In proving the Agreement it shall not be necessary to produce or
account for more than one such counterpart signed by the party against whom enforcement is sought. 
 [Signatures Commence on
Following Pages] 

  
 Exh. B-4

 IN WITNESS WHEREOF, each party has executed and delivered this Agreement, under seal, as of
the date first above written. 
  

					
	BORROWER:
	
	 WELLS CORE OFFICE INCOME
 OPERATING PARTNERSHIP, L.P., a
 Delaware limited partnership

		
	By:	 	Wells Core Office Income REIT, Inc., a Maryland corporation, its general Partner
			
		 	By:	 	  

		 	Name:
		 	Title:

  
 Exh. B-5

							
	GUARANTORS:
	
	WELLS CORE OFFICE INCOME REIT, INC., a Maryland corporation
		
	By:	 	
 

							
	Name:	 	
 

							
	Title:	 	  

	
	WELLS CORE OFFICE INCOME HOLDINGS, LLC, a Delaware limited liability company
		
	By:	 	
 

							
	Name:	 	
 

							
	Title:	 	  

	
	WELLS CORE REIT – 333 E. LAKE, LLC, a Delaware limited liability company
		
	By:	 	Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership, its sole member
			
		 	By:	 	Wells Core Office Income REIT, Inc., a Maryland corporation, its general
partner

							
				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

  
 Exh. B-6

 
							
	WELLS CORE REIT – WESTWAY ONE HOUSTON, LLC, a Delaware limited liability company
		
	By:	 	 Wells Core Office Income Operating
 Partnership, L.P., a Delaware limited
 partnership, its sole member

			
		 	By:	 	 Wells Core Office Income REIT,
 Inc., a Maryland corporation, its
 general partner

				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

	
	WELLS CORE REIT – 7624/7668 WARREN, LLC, a Delaware limited liability company
		
	By:	 	 Wells Core Office Income Operating
 Partnership, L.P., a Delaware limited
 partnership, its sole member

			
		 	By:	 	 Wells Core Office Income REIT,
 Inc., a Maryland corporation, its
 general partner

				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

  
 Exh. B-7

 
							
	WELLS CORE REIT – MIRAMAR CENTRE II, LLC, a Delaware limited liability company
		
	By:	 	 Wells Core Office Income Operating
 Partnership, L.P., a Delaware limited
 partnership, its sole member

			
		 	By:	 	 Wells Core Office Income REIT,
 Inc., a Maryland corporation, its
 general partner

				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

  
 Exh. B-8

 EXHIBIT C 
 FORM OF AMENDED AND RESTATED GUARANTY 
 THIS AMENDED AND RESTATED
GUARANTY dated June 29, 2011, (the “Guaranty”) executed and delivered by each of the undersigned and the other Persons from time to time party hereto pursuant to the execution and delivery of a Joinder Agreement (all of the
undersigned, together with such other Persons each a “Guarantor” and collectively, the “Guarantors”) in favor of (a) Regions Bank, in its capacity as Agent (the “Agent”) for the Lenders under
that certain Amended and Restated Credit Agreement dated as of the date hereof (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”), by and among Wells Core Office Income Operating
Partnership, L.P., a Delaware limited partnership (the “Borrower”), the financial institutions party thereto and their assignees under Section 12.5 thereof (the “Lenders”), the Agent, and the other parties
thereto, and (b) the Lenders, the Issuing Lender and the Swingline Lender (the parties described in (a) and (b) are hereinafter referred to collectively as the “Credit Parties”). 

WHEREAS, certain of the parties hereto are party to that certain Guaranty dated November 19, 2010 (as amended, modified,
supplemented or restated from time to time, the “Existing Guaranty”) pursuant to which such Guarantors guarantied the obligations of the Borrower under that certain Credit Agreement dated November 19, 2010 (as amended by that
certain First Amendment to Credit Agreement dated March 9, 2011), as set forth in the Existing Guaranty; 
 WHEREAS,
pursuant to the Credit Agreement, the Credit Parties have agreed to make available to the Borrower certain financial accommodations on the terms and conditions set forth in the Credit Agreement; 

WHEREAS, either (i) the Borrower or its .01% general partner is the owner, directly or indirectly, of at least a majority of the
issued and outstanding Equity Interests in each Guarantor, or (ii) the REIT Guarantor is the owner, directly or indirectly, of a substantial amount of the Equity Interests in the Borrower; 

WHEREAS, the Borrower and each of the Guarantors, though separate legal entities, are mutually dependent upon each other in the conduct
of their respective businesses as an integrated operation and have determined it to be in their mutual best interests to obtain financing from the Credit Parties through their collective efforts; 

WHEREAS, each Guarantor acknowledges that it will receive direct and indirect benefits from the Credit Parties having made and making
such financial accommodations available to the Borrower under the Credit Agreement and, accordingly, each Guarantor is willing to guarantee the Borrower’s obligations to the Credit Parties on the terms and conditions contained herein;

 WHEREAS, each Guarantor’s execution and delivery of this Guaranty is a condition to the Credit Parties making, and
continuing to make, such financial accommodations to the Borrower; and 

  
 Exh. C-1

 WHEREAS, in connection with the Credit Agreement, the Guarantors and the Credit Parties have
agreed to amend and restate the Existing Guaranty in its entirety as, and in accordance with and subject to the terms and conditions, set forth herein. 
 NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by each Guarantor, each Guarantor agrees as follows: 

Section 1. Amended and Restated Guaranty.  As stated in the preamble hereof, this Guaranty is intended to amend,
restate, replace and renew the provisions of the Existing Guaranty and, except as expressly modified herein, (i) all of the terms and provisions of the Existing Guaranty shall continue to apply for the period prior to the Effective Date,
(ii) this Agreement shall not be deemed to evidence or result in a novation of the Existing Guaranty, and (iii) the execution and delivery of this Agreement is not intended to effect a novation and shall not be deemed or construed as a
novation, but all obligations under the Existing Guaranty shall in all respects be continuing as obligations under this Agreement. 
 Section 2. Guaranty.    Each Guarantor hereby absolutely, irrevocably and unconditionally guaranties the due and punctual payment and performance when due and payable,
whether at stated maturity, by acceleration or otherwise, of all of the following (collectively referred to as the “Guarantied Obligations”): (a) all indebtedness, obligations, and liabilities of whatever nature, whether now
existing or hereafter incurred, owing by the Borrower to any Credit Party under or in connection with the Credit Agreement and any other Loan Document, including without limitation, the repayment of all principal of the Revolving Loans, Swingline
Loans and the Reimbursement Obligations, and the payment of all interest, including, without limitation, interest accruing after the commencement of a proceeding under bankruptcy, insolvency, or similar laws of any jurisdiction at the rate or rates
provided in the Loan Documents, Fees, charges, expenses, indemnification, attorneys’ fees and other amounts payable to any Credit Party thereunder or in connection therewith whether created directly or acquired by the Credit Parties by
assignment or otherwise, whether matured or unmatured and whether absolute or contingent; (b) any and all extensions, renewals, modifications, amendments or substitutions of the foregoing; (c) all expenses, including, without limitation,
reasonable attorneys’ fees and disbursements, that are incurred by the Credit Parties in the enforcement of any of the foregoing or any obligation of such Guarantor hereunder; and (d) all other Obligations. 

Section 3. Guaranty of Payment and Not of Collection.  This Guaranty is a guaranty of payment, and not of
collection, and a debt of each Guarantor for its own account. Accordingly, none of the Credit Parties shall be obligated or required before enforcing this Guaranty against any Guarantor: (a) to pursue any right or remedy any of them may have
against the Borrower, any other Guarantor or any other Person or commence any suit or other proceeding against the Borrower, any other Guarantor or any other Person in any court or other tribunal; (b) to make any claim in a liquidation or
bankruptcy of the Borrower, any other Guarantor or any other Person; or (c) to make demand of the Borrower, any other Guarantor or any other Person or to enforce or seek to enforce or realize upon any collateral security held by a Credit Party
which may secure any of the Guarantied Obligations. 

  
 Exh. C-2

 Section 4. Guaranty Absolute.    Each Guarantor guarantees
that the Guarantied Obligations will be paid strictly in accordance with the terms of the documents evidencing the same, regardless of any Applicable Law now or hereafter in effect in any jurisdiction affecting any of such terms or the rights of the
Credit Parties with respect thereto. The liability of each Guarantor under this Guaranty shall be absolute, irrevocable and unconditional in accordance with its terms and shall remain in full force and effect without regard to, and shall not be
released, suspended, discharged, terminated or otherwise affected by, any circumstance or occurrence whatsoever, including without limitation, the following (whether or not such Guarantor consents thereto or has notice thereof): 

(a) (i) any change in the amount, interest rate or due date or other term of any of the Guarantied Obligations, (ii) any change
in the time, place or manner of payment of all or any portion of the Guarantied Obligations, (iii) any amendment or waiver of, or consent to the departure from or other indulgence with respect to, the Credit Agreement, any other Loan Document,
or any other document or instrument evidencing or relating to any Guarantied Obligations, or (iv) any waiver, renewal, extension, addition, or supplement to, or deletion from, or any other action or inaction under or in respect of, the Credit
Agreement, any of the other Loan Documents, or any other documents, instruments or agreements relating to the Guarantied Obligations or any other instrument or agreement referred to therein or evidencing any Guarantied Obligations or any assignment
or transfer of any of the foregoing; 
 (b) any illegality, lack of validity or enforceability of the Credit Agreement, any of
the other Loan Documents, or any other document, instrument or agreement referred to therein or evidencing any Guarantied Obligations or any assignment or transfer of any of the foregoing; 

(c) any furnishing to a Credit Party of any security for the Guarantied Obligations, or any sale, exchange, release or surrender of, or
realization on, any collateral securing any of the Obligations; 
 (d) any settlement or compromise of any of the Guarantied
Obligations, any security therefor, or any liability of any other party with respect to the Guarantied Obligations, or any subordination of the payment of the Guarantied Obligations to the payment of any other liability of the Borrower or any other
Obligor; 
 (e) any act or failure to act by the Borrower, any other Obligor or any other Person which may adversely affect such
Guarantor’s subrogation rights, if any, against the Borrower to recover payments made under this Guaranty; 
 (f) any
nonperfection or impairment of any security interest or other Lien on any collateral, if any, securing in any way any of the Obligations; 

  
 Exh. C-3

 (g) any application of sums paid by the Borrower, any other Guarantor or any other Person
with respect to the liabilities of the Credit Parties, regardless of what liabilities of the Borrower remain unpaid; 
 (h) to
the fullest extent permitted by law, any statute of limitations in any action hereunder or for the collection of the Notes or the Reimbursement Obligations or for the payment or performance of the Guarantied Obligations; 

(i) the incapacity, lack of authority, death or disability of Borrower or any other person or entity, or the failure of any Credit Party
to file or enforce a claim against the estate (either in administration, bankruptcy or in any other proceeding) of the Borrower or any Guarantor or any other person or entity; 
 (j) the dissolution or termination of existence of the Borrower, any Guarantor or any other Person; 
 (k) the voluntary or involuntary liquidation, sale or other disposition of all or substantially all of the assets of the Borrower or any other Person; 

(l) the voluntary or involuntary receivership, insolvency, bankruptcy, assignment for the benefit of creditors, reorganization,
assignment, composition, or readjustment of, or any similar proceeding affecting, the Borrower or any Guarantor or any other person, or any of the Borrower’s or any Guarantor’s or any other Person’s or entity’s properties or
assets; 
 (m) the damage, destruction, condemnation, foreclosure or surrender of all or any part of any Property or any of the
improvements located thereon; 
 (n) the failure of a Credit Party to give notice of the existence, creation or incurring of any
new or additional indebtedness or obligation or of any action or nonaction on the part of any other person whomsoever in connection with any Guarantied Obligation; 
 (o) any failure or delay of a Credit Party to commence an action against the Borrower or any other Person, to assert or enforce any remedies against the Borrower under the Notes or the Loan Documents, or
to realize upon any security; 
 (p) any failure of any duty on the part of a Credit Party to disclose to any Guarantor any
facts it may now or hereafter know regarding the Borrower, any other Person or the Properties or any of the improvements located thereon, whether such facts materially increase the risk to Guarantors or not; 

(q) failure to accept or give notice of acceptance of this Guaranty by the Credit Parties; 

(r) failure to make or give notice of presentment and demand for payment of any of the indebtedness or performance of any of the
Guarantied Obligations; 

  
 Exh. C-4

 (s) failure to make or give protest and notice of dishonor or of default to Guarantors or to
any other party with respect to the indebtedness or performance of the Guarantied Obligations; 
 (t) except as otherwise
specifically provided in this Guaranty, any and all other notices whatsoever to which Guarantors might otherwise be entitled; 

(u) any lack of diligence by the Credit Parties in collection, protection or realization upon any collateral securing the payment of the
indebtedness or performance of the Guaranteed Obligations; 
 (v) the compromise, settlement, release or termination of any or
all of the obligations of the Borrower under the Notes or the Loan Documents; 
 (w) any transfer by the Borrower or any other
Person of all or any part of the security encumbered by the Loan Documents; 
 (x) claims or rights of set-off defense or
counterclaim whatsoever, whether based in contract, tort, or any other theory, that any Guarantor may have provided, however, that the foregoing shall not be deemed a waiver of any Guarantor’s right to assert any compulsory counterclaim, if
such counterclaim is compelled under local law or rule of procedure, nor shall the foregoing be deemed a waiver of any Guarantor’s right to assert any claim which would constitute a defense, setoff, counterclaim or crossclaim of any nature
whatsoever against the Agent or any Lender in any separate action or proceeding; 
 (y) any law, regulation, decree or order of
any jurisdiction or any event affecting any provision of the Guarantied Obligations; or 
 (z) to the fullest extent permitted
by law, any other legal, equitable or surety defenses whatsoever to which Guarantors might otherwise be entitled or any other circumstances which might otherwise constitute a discharge of a Guarantor (other than indefeasible payment in full or as to
a Guarantor, a release of such Guarantor pursuant to and as provided in the Credit Agreement or as approved by all of the Lenders), it being the intention that the obligations of Guarantors hereunder are absolute, unconditional and irrevocable.

 Section 5. Action with Respect to Guarantied Obligations.  The Credit Parties may, at any time and from
time to time, without the consent of, or notice to, any Guarantor, and without discharging any Guarantor from its obligations hereunder, take any and all actions described in Section 4 and may otherwise: (a) amend, modify, alter or
supplement the terms of any of the Guarantied Obligations, including, but not limited to, extending or shortening the time of payment of any of the Guarantied Obligations or changing the interest rate that may accrue on any of the Guarantied
Obligations; (b) amend, modify, alter or supplement the Credit Agreement or any other Loan Document; (c) sell, exchange, release or otherwise deal with all, or any part, of any collateral securing any of the Obligations; (d) release
any other Obligor or other Person liable in any manner for the payment or collection of the Guarantied Obligations; (e) exercise, or refrain from exercising, any rights against the Borrower, any other Guarantor or any other Person; and
(f) apply any sum, by whomsoever paid or however realized, to the Guarantied Obligations in such order as the Agent shall elect. 

  
 Exh. C-5

 Section 6. Representations and Warranties.    Each Guarantor
hereby makes to the Credit Parties all of the representations and warranties made by the Borrower with respect to or in any way relating to such Guarantor in the Credit Agreement and the other Loan Documents, as if the same were set forth herein in
full. In addition to making all of the representations and warranties made by the Borrower with respect to each Guarantor in the Credit Agreement, the Guarantor represents and warrants that: (a) this Guaranty: (i) has been authorized by
all necessary action of the Guarantor; (ii) (1) does not conflict with or result in a breach of, or constitute a default under, any agreement or other instrument to which any Guarantor is a party; and (2) does not violate any
Applicable Law applicable to the Guarantor; (iii) does not require any Governmental Approval relating to any Guarantor; and (iv) is the legal, valid and binding obligation of the Guarantor enforceable against the Guarantor in accordance
with its terms except to the extent that enforcement may be limited by applicable bankruptcy, insolvency and other similar laws affecting creditor’s rights generally and the availability of equitable remedies for the enforcement of certain
obligations (other than the payment of principal) contained herein or therein may be limited by equitable principles generally; and (b) in executing and delivering this Guaranty, the Guarantor has (i) without reliance on the Credit Parties
or any information received from the Credit Parties and based upon such documents and information it deems appropriate, made an independent investigation of the transactions contemplated hereby and the Borrower, the Borrower’s business, assets,
operations, prospects and condition, financial or otherwise, and any circumstances which may bear upon such transactions, the Borrower or the obligations and risks undertaken herein with respect to the Guaranteed Obligations; (ii) adequate
means to obtain from the Borrower on a continuing basis information concerning the Borrower; (iii) full and complete access to the Credit Agreement and the other Loan Documents; and (iv) not relied and will not rely upon any
representations or warranties of the Credit Parties not embodied herein or any acts heretofore or hereafter taken by the Credit Parties (including but not limited to any review by the Credit Parties of the affairs of the Borrower). The REIT
Guarantor hereby represents and warrants that the REIT Guarantor is the general partner of the Borrower and owns (directly or indirectly) a substantial amount of the partnership interests in the Borrower and is financially interested in its affairs.
All representations and warranties made under this Guaranty shall be deemed to be made at and as of the date of this Guaranty, the Effective Date and the date of the occurrence of any Credit Event, except to the extent that such representations and
warranties expressly relate solely to an earlier date (in which case such representations and warranties shall have been true and accurate on and as of such earlier date) and except for changes in factual circumstances specifically permitted
hereunder or under the Credit Agreement. 
 Section 7. Covenants.    Each Guarantor will perform
and comply with all covenants applicable to such Guarantor, or which the Borrower is required to cause such Guarantor to comply with under the terms of the Credit Agreement or any of the other Loan Documents as if the same were more fully set forth
herein. 

  
 Exh. C-6

 Section 8. Waiver.    Each Guarantor, to the fullest extent
permitted by Applicable Law, hereby waives notice of acceptance hereof or any presentment, demand, protest or notice of any kind, and any other act or thing, or omission or delay to do any other act or thing, which in any manner or to any extent
might vary the risk of such Guarantor or which otherwise might operate to discharge such Guarantor from its obligations hereunder. Each Guarantor also waives the right to require the Agent to proceed first against the Borrower upon the Guaranteed
Obligations before proceeding against such Guarantor hereunder. 
 Section 9. Reinstatement of Guarantied
Obligations.    If a claim is ever made on a Credit Party for repayment or recovery of any amount or amounts received in payment or on account of any of the Guarantied Obligations, and such Credit Party repays all or part of
said amount by reason of (a) any judgment, decree or order of any court or administrative body of competent jurisdiction, or (b) any settlement or compromise of any such claim effected by such Credit Party with any such claimant (including
the Borrower or a trustee in bankruptcy for the Borrower), then and in such event each Guarantor agrees that any such judgment, decree, order, settlement or compromise shall be binding on it, notwithstanding any revocation hereof, any release
herefrom, or the cancellation of the Credit Agreement, any of the other Loan Documents, or any other instrument evidencing any liability of the Borrower, this Guaranty shall continue to be effective or be reinstated and such Guarantor shall be and
remain liable to the Credit Parties for the amounts so repaid or recovered to the same extent as if such amount had never originally been paid to such Credit Party. 
 Section 10. Avoidance.  As of any date of determination, the maximum obligation of each Guarantor shall equal, but not exceed, the maximum amount of liability which could be asserted
against such Guarantor hereunder (or any other obligations of such Guarantor to the Credit Parties) without (i) rendering such Guarantor “insolvent” within the meaning of Section 101(32) of the Federal Bankruptcy Code (the
“Bankruptcy Code”) or Section 2 of either the Uniform Fraudulent Transfer Act (the “UFTA”) or the Uniform Fraudulent Conveyance Act (the “UFCA”) or the fraudulent conveyance and transfer laws
of the State of New York or such other jurisdiction whose laws shall be determined to apply to the transactions contemplated by this Agreement (the “Applicable State Fraudulent Conveyance Laws”), (ii) leaving such Guarantor
with unreasonably small capital, within the meaning of Section 548 of the Bankruptcy Code or Section 4 of the UFTA or Section 5 of the UFCA or the Applicable State Fraudulent Conveyance Laws, or (iii) leaving such Guarantor
unable to pay its debts as they become due within the meaning of Section 548 of the Bankruptcy Code or Section 4 of the UFTA or Section 6 of the UFCA or the Applicable State Fraudulent Conveyance Laws. This Section is intended solely
to preserve the rights of the Credit Parties hereunder to the maximum extent that would not cause the obligations of each Guarantor hereunder to be unenforceable or subject to avoidance, and neither a Guarantor nor any other Person shall have any
right or claim under this Section as against the Credit Parties that would not otherwise be available to such Person. 

Section 11. No Contest with Credit Parties; Subordination.     So long as any Guarantied Obligation
remains unpaid or undischarged, Guarantors will not, by paying 

  
 Exh. C-7

 
any sum recoverable hereunder (whether or not demanded by any Credit Party) or by any means or on any other ground, claim any set-off or counterclaim against the Borrower in respect of any
liability of Guarantors to the Borrower or, in proceedings under federal bankruptcy law or insolvency proceedings of any nature, prove in competition with any Credit Party in respect of any payment hereunder or be entitled to have the benefit of any
counterclaim or proof of claim or dividend or payment by or on behalf of the Borrower or the benefit of any other security for any obligation hereby guaranteed which, now or hereafter, any Credit Party may hold or in which it may have any share.
Except as expressly provided in the Contribution Agreement, so long as any Guarantied Obligation remains unpaid or undischarged, the Guarantors hereby expressly waive any right of contribution from or indemnity against the Borrower, whether at law
or in equity, arising from any payments made by Guarantors pursuant to the terms of this Guaranty, and the Guarantors acknowledge that the Guarantors have no right whatsoever to proceed against the Borrower for reimbursement of any such payments. In
connection with the foregoing, the Guarantors expressly waive any and all rights of subrogation to the Credit Parties against the Borrower, and the Guarantors hereby waive any rights to enforce any remedy which a Credit Party may have against the
Borrower and any rights to participate in any collateral for the Borrower’s obligations under the Loan Documents. The Guarantors hereby subordinate any and all indebtedness of the Borrower now or hereafter owed to the Guarantors to all
indebtedness of the Borrower to the Credit Parties, and agree with the Credit Parties that (a) the Guarantors shall not demand or accept any payment from the Borrower on account of such indebtedness, (b) the Guarantors shall not claim any
offset or other reduction of the Guarantors’ obligations hereunder because of any such indebtedness, and (c) the Guarantors shall not take any action to obtain any interest in any of the security described in and encumbered by the Loan
Documents because of any such indebtedness; provided, however, that, if a Credit Party so requests, such indebtedness shall be collected, enforced and received by the Guarantors as trustee for the Credit Parties and be paid over to the
Credit Parties on account of the indebtedness of the Borrower to the Credit Parties, but without reducing or affecting in any manner the liability of the Guarantors under the other provisions of this Guaranty except to the extent the principal
amount of such outstanding indebtedness shall have been reduced by such payment. 
 Section 12. Payments Free and
Clear.    All sums payable by each Guarantor hereunder, whether of principal, interest, Fees, expenses, premiums or otherwise, shall be paid in full, without set-off or counterclaim or any deduction or withholding whatsoever
(including any Taxes), and if any Guarantor is required by Applicable Law or by a Governmental Authority to make any such deduction or withholding, such Guarantor shall pay to the Credit Parties such additional amount as will result in the receipt
by the Credit Parties of the full amount payable hereunder had such deduction or withholding not occurred or been required. Whenever any Tax is paid by any Guarantor, as promptly as possible thereafter, such Guarantor shall send the Agent an
official receipt showing payment thereof, together with such additional documentary evidence as may be reasonably required from time to time by the Agent. 
 Section 13. Set-off.  In addition to any rights now or hereafter granted under any of the other Loan Documents or Applicable Law and not by way of limitation of any such

  
 Exh. C-8

 
rights, each Guarantor hereby authorizes the Credit Parties, at any time during the continuance of an Event of Default, without any prior notice to such Guarantor or to any other Person, any such
notice being hereby expressly waived, but in the case of a Credit Party other than the Agent subject to receipt of the prior written consent of the Agent exercised in its sole discretion, to set off and to appropriate and to apply any and all
deposits (general or special, including, but not limited to, indebtedness evidenced by certificates of deposit, whether matured or unmatured) and any other indebtedness at any time held or owing by such Credit Party or any affiliate of such Credit
Party, to or for the credit or the account of such Guarantor held at any of the offices of the Agent, against and on account of any of the Guarantied Obligations, although such obligations shall be contingent or unmatured. Each Guarantor agrees, to
the fullest extent permitted by Applicable Law, that any Participant may exercise rights of set off or counterclaim and other rights with respect to its participation as fully as if such Participant were a direct creditor of such Guarantor in the
amount of such participation. The foregoing shall not apply to any account governed by a written agreement containing an express waiver by such Participant of such Participant’s rights of setoff. 

Section 14. Business Failure, Bankruptcy or Insolvency.  In the event of the business failure of any Guarantor or
if there shall be pending any bankruptcy or insolvency case or proceeding with respect to any Guarantor under federal bankruptcy law or any other Applicable Law or in connection with the insolvency of any Guarantor, or if a liquidator, receiver, or
trustee shall have been appointed for any Guarantor or any Guarantor’s properties or assets, the Credit Parties may file such proofs of claim and other papers or documents as may be necessary or advisable in order to have the claims of such
Person allowed in any proceedings relative to such Guarantor, or any of such Guarantor’s properties or assets, and, irrespective of whether the indebtedness or other obligations of the Borrower guaranteed hereby shall then be due and payable,
by declaration or otherwise, the Credit Parties shall be entitled and empowered to file and prove a claim for the whole amount of any sums or sums owing with respect to the indebtedness or other obligations of the Borrower guaranteed hereby, and to
collect and receive any moneys or other property payable or deliverable on any such claim. The Guarantors covenant and agree that upon the commencement of a voluntary or involuntary bankruptcy proceeding by or against the Borrower, the Guarantors
shall not seek a supplemental stay or otherwise pursuant to 11 U.S.C. § 105 or any other provision of the Bankruptcy Reform Act of 1978, as amended (the “Bankruptcy Code”), or any other debtor relief law (whether statutory,
common law, case law, or otherwise) of any jurisdiction whatsoever, now or hereafter in effect, which may be or become applicable, to stay, interdict, condition, reduce or inhibit the ability of the Credit Parties to enforce any rights of such
Person against Guarantors by virtue of this Guaranty or otherwise. If a Credit Party is prevented under Applicable Law or otherwise from demanding or accelerating payment of any of the Guarantied Obligations by reason of any automatic stay or
otherwise, the Credit Parties shall be entitled to receive from each Guarantor, upon demand therefor, the sums which otherwise would have been due had such demand or acceleration occurred. 

Section 15. ADDITIONAL GUARANTORS; RELEASE OF GUARANTORS. SECTION 7.12 OF THE CREDIT AGREEMENT PROVIDES THAT CERTAIN
MATERIAL SUBSIDIARIES MUST BECOME GUARANTORS BY, AMONG 

  
 Exh. C-9

 
OTHER THINGS, EXECUTING AND DELIVERING TO AGENT A JOINDER AGREEMENT. ANY SUBSIDIARY WHICH EXECUTES AND DELIVERS TO THE AGENT A JOINDER AGREEMENT SHALL BE A GUARANTOR FOR ALL PURPOSES HEREUNDER.
UNDER CERTAIN CIRCUMSTANCES DESCRIBED IN SECTION 7.12(B) OF THE CREDIT AGREEMENT, CERTAIN SUBSIDIARIES MAY OBTAIN FROM THE AGENT A WRITTEN RELEASE FROM THIS GUARANTY PURSUANT TO THE PROVISIONS OF SUCH SECTION, AND UPON OBTAINING SUCH WRITTEN
RELEASE, ANY SUCH SUBSIDIARY SHALL NO LONGER BE A GUARANTOR HEREUNDER. EACH OTHER GUARANTOR CONSENTS AND AGREES TO ANY SUCH RELEASE AND AGREES THAT NO SUCH RELEASE SHALL AFFECT ITS OBLIGATIONS HEREUNDER. 

Section 16. Information.    Each Guarantor assumes all responsibility for being and keeping itself
informed of the financial condition of the Borrower and the other Guarantors, and of all other circumstances bearing upon the risk of nonpayment of any of the Guarantied Obligations and the nature, scope and extent of the risks that such Guarantor
assumes and incurs hereunder, and agrees that none of the Credit Parties shall have any duty whatsoever to advise any Guarantor of information regarding such circumstances or risks. 

Section 17. Governing Law.    THIS GUARANTY SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE
LAWS OF THE STATE OF NEW YORK PURSUANT TO SECTION 5-1401 OF THE GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF THE PARTIES HERETO HEREBY UNCONDITIONALLY AND IRREVOCABLY WAIVES ANY CLAIM TO ASSERT
THAT THE LAW OF ANY OTHER JURISDICTION GOVERNS THIS GUARANTY. 
 Section 18. WAIVER OF JURY TRIAL; ETC. 

(a) EACH PARTY HERETO ACKNOWLEDGES THAT ANY DISPUTE OR CONTROVERSY BETWEEN OR AMONG ANY GUARANTOR, THE AGENT OR ANY OTHER CREDIT PARTY
WOULD BE BASED ON DIFFICULT AND COMPLEX ISSUES OF LAW AND FACT AND WOULD RESULT IN DELAY AND EXPENSE TO THE PARTIES. ACCORDINGLY, TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH OF THE CREDIT PARTIES AND EACH GUARANTOR HEREBY WAIVES ITS RIGHT TO A
TRIAL BY JURY IN ANY ACTION OR PROCEEDING OF ANY KIND OR NATURE IN ANY COURT OR TRIBUNAL IN WHICH AN ACTION MAY BE COMMENCED BY OR AGAINST ANY PARTY HERETO ARISING OUT OF THIS GUARANTY OR ANY OTHER LOAN DOCUMENT OR BY REASON OF ANY OTHER SUIT, CAUSE
OF ACTION OR DISPUTE WHATSOEVER BETWEEN OR AMONG THE BORROWER, THE AGENT OR ANY OTHER CREDIT PARTY OF ANY KIND OR NATURE. TO THE EXTENT THAT THE GUARANTOR HAS OR HEREAFTER MAY ACQUIRE ANY IMMUNITY FROM JURISDICTION OF ANY COURT OR FROM ANY LEGAL
PROCESS (WHETHER FROM SERVICE OR NOTICE, ATTACHMENT PRIOR TO JUDGMENT, ATTACHMENT IN AID OF EXECUTION OF A JUDGMENT, 

  
 Exh. C-10

 
EXECUTION OR OTHERWISE), THE GUARANTOR HEREBY IRREVOCABLY WAIVES SUCH IMMUNITY IN RESPECT OF ITS OBLIGATIONS UNDER THIS GUARANTY. 

(b) EACH OF THE GUARANTORS, THE AGENT AND EACH OTHER CREDIT PARTY HEREBY IRREVOCABLY SUBMITS TO THE NONEXCLUSIVE JURISDICTION OF THE
COURTS OF THE STATE OF NEW YORK AND THE UNITED STATES DISTRICT COURT LOCATED IN THE SOUTHERN DISTRICT OF NEW YORK, AND APPELLATE COURTS FROM ANY THEREOF TO HEAR AND DETERMINE ANY CLAIMS OR DISPUTES BETWEEN OR AMONG ANY GUARANTOR, THE AGENT OR ANY
OTHER CREDIT PARTY, PERTAINING DIRECTLY OR INDIRECTLY TO THIS GUARANTY, THE LOANS, THE LETTERS OF CREDIT, THE NOTES OR ANY OTHER LOAN DOCUMENT OR TO ANY MATTER ARISING HEREFROM OR THEREFROM. EACH GUARANTOR AND EACH CREDIT PARTY EXPRESSLY SUBMITS AND
CONSENTS IN ADVANCE TO SUCH JURISDICTION IN ANY ACTION OR PROCEEDING COMMENCED IN SUCH COURTS. EACH PARTY FURTHER WAIVES ANY OBJECTION THAT IT MAY NOW OR HEREAFTER HAVE TO THE VENUE OF ANY SUCH ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT SUCH
ACTION OR PROCEEDING WAS BROUGHT IN AN INCONVENIENT FORUM AND EACH AGREES NOT TO PLEAD OR CLAIM THE SAME. THE CHOICE OF FORUM SET FORTH IN THIS SECTION SHALL NOT BE DEEMED TO PRECLUDE THE BRINGING OF ANY ACTION BY THE AGENT OR ANY OTHER CREDIT PARTY
OR THE ENFORCEMENT BY THE AGENT OR ANY OTHER CREDIT PARTY OF ANY JUDGMENT OBTAINED IN SUCH FORUM IN ANY OTHER APPROPRIATE JURISDICTION. 
 (c) THE PROVISIONS OF THIS SECTION HAVE BEEN CONSIDERED BY EACH PARTY WITH THE ADVICE OF COUNSEL AND WITH A FULL UNDERSTANDING OF THE LEGAL CONSEQUENCES THEREOF, AND SHALL SURVIVE THE PAYMENT OF THE LOANS
AND ALL OTHER AMOUNTS PAYABLE HEREUNDER OR UNDER THE OTHER LOAN DOCUMENTS AND THE TERMINATION OF THIS GUARANTY. 

Section 19. Loan Accounts.    Each Credit Party may maintain books and accounts setting forth the amounts
of principal, interest and other sums paid and payable with respect to the Guarantied Obligations, and in the case of any dispute relating to any of the outstanding amount, payment or receipt of any of the Guarantied Obligations or otherwise, the
entries in such books and accounts shall be deemed prima facie evidence of the amounts and other matters set forth herein. The failure of a Credit Party to maintain such books and accounts shall not in any way relieve or discharge any Guarantor of
any of its obligations hereunder. 
 Section 20. Waiver of Remedies.  No delay or failure on the part of a
Credit Party in the exercise of any right or remedy it may have against any Guarantor hereunder or otherwise shall operate as a waiver thereof, and no single or partial exercise by a Credit Party of any such right or remedy shall preclude any other
or further exercise thereof or the exercise of any other such right or remedy. The remedies provided in this guaranty are not cumulative. 

  
 Exh. C-11

 Section 21. Termination.    This Guaranty shall remain in
full force and effect until indefeasible payment in full of the Guarantied Obligations, the cancellation of all Letters of Credit and the other Obligations and the termination or cancellation of the Credit Agreement in accordance with its terms.

 Section 22. Successors and Assigns.  Each reference herein to the Agent or the other Credit Parties
shall be deemed to include such Person’s respective successors and assigns (including, but not limited to, any holder of the Guarantied Obligations) in whose favor the provisions of this Guaranty also shall inure, and each reference herein to
each Guarantor shall be deemed to include such Guarantor’s permitted successors and assigns, upon whom this Guaranty also shall be binding. The Lenders, the Issuing Lender and the Swingline Lender may, in accordance with the applicable
provisions of the Credit Agreement, assign, transfer or sell any Guarantied Obligation, or grant or sell participations in any Guarantied Obligations, to any Person without the consent of, or notice to, any Guarantor and without releasing,
discharging or modifying any Guarantor’s obligations hereunder. Each Guarantor hereby consents to the delivery by the Agent or any Lender to any Assignee or Participant (or any prospective Assignee or Participant) of any financial or other
information regarding the Borrower or any Guarantor. No Guarantor may assign or transfer its obligations hereunder to any Person without the prior written consent of all Lenders and any such assignment or other transfer to which all of the Lenders
have not so consented shall be null and void. 
 Section 23. JOINT AND SEVERAL
OBLIGATIONS.    THE OBLIGATIONS OF THE GUARANTORS HEREUNDER SHALL BE JOINT AND SEVERAL, AND ACCORDINGLY, EACH GUARANTOR CONFIRMS THAT IT IS LIABLE FOR THE FULL AMOUNT OF THE “GUARANTIED OBLIGATIONS” AND ALL OF THE
OBLIGATIONS AND LIABILITIES OF EACH OF THE OTHER GUARANTORS HEREUNDER. 
 Section 24.
Amendments.    This Guaranty may not be amended except in writing signed by the Requisite Lenders (or all of the Lenders if required under the terms of the Credit Agreement), the Agent and each Guarantor. 

Section 25. Payments.  All payments to be made by any Guarantor pursuant to this Guaranty shall be made in Dollars,
in immediately available funds to the Agent at the Principal Office, not later than 12:00 p.m. on the date of demand therefore. 

Section 26. Expenses.  The Guarantors shall reimburse the Agent on demand for all costs, expenses and charges
(including without limitation reasonable fees and charges of external legal counsel for the Agent and costs allocated by its internal legal department) incurred by the Agent in connection with the preparation, performance or enforcement of this
Guaranty. The obligations of the Guarantors under this Section shall survive the termination of this Guaranty. 

  
 Exh. C-12

 Section 27. Notices.  All notices, requests and other communications
hereunder shall be in writing (including facsimile transmission or similar writing) and shall be given (a) to each Guarantor at its address set forth below its signature hereto, (b) to the Agent, any Lender, the Issuing Lender or the
Swingline Lender at its respective address for notices provided for in the Credit Agreement, or (c) as to each such party at such other address as such party shall designate in a written notice to the other parties. Each such notice, request or
other communication shall be effective (i) if mailed, when received; (ii) if telecopied, when transmitted; or (iii) if hand delivered, when delivered; provided, however, that any notice of a change of address for notices
shall not be effective until received. 
 Section 28. Severability.    In case any provision of
this Guaranty shall be invalid, illegal or unenforceable in any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. 

Section 29. Headings.  Section headings used in this Guaranty are for convenience only and shall not affect the
construction of this Guaranty. 
 Section 30. Limitation of Liability. 

Neither the Agent, any other Credit Party nor any affiliate, officer, director, employee, attorney, or agent of such Persons, shall have
any liability with respect to, and each Guarantor hereby waives, releases, and agrees not to sue any of them upon, any claim for any special, indirect, incidental, or consequential damages suffered or incurred by a Guarantor in connection with,
arising out of, or in any way related to, this Guaranty or any of the other Loan Documents, or any of the transactions contemplated by this Guaranty, the Credit Agreement or any of the other Loan Documents. Each Guarantor hereby waives, releases,
and agrees not to sue the Agent, any other Credit Party or any of such Person’s affiliates, officers, directors, employees, attorneys, or agents for punitive damages in respect of any claim in connection with, arising out of, or in any way
related to, this Guaranty, the Credit Agreement or any of the other Loan Documents, or any of the transactions contemplated by Credit Agreement or financed thereby. 
 Section 31. Integration; Effectiveness.      This Guaranty sets forth the entire understanding of the Guarantors and the Credit Parties relating to the guarantee
of the Guaranteed Obligations and constitutes the entire contract between the parties relating to the subject matter hereof and supersedes any and all previous agreements and understandings, oral or written, relating to the subject matter hereof.
This Guaranty shall become effective when it shall have been executed and delivered by the Guarantors to the Agent. Delivery of an executed signature page of this Guaranty by telecopy shall be effective as delivery of a manually executed signature
page of this Guaranty. 
 Section 32. Definitions. 

Capitalized terms used herein that are not otherwise defined herein shall have the meanings given them in the Credit Agreement.

 [Signatures Commence on the Following Page.] 

  
 Exh. C-13

 IN WITNESS WHEREOF, each Guarantor has duly executed and delivered this Guaranty under seal
as of the date and year first written above. 
  

							
	GUARANTORS:
	
	WELLS CORE OFFICE INCOME REIT, INC., a Maryland corporation
		
	By:	 	
 

							
	Name:	 	
 

							
	Title:	 	  

	
	WELLS CORE OFFICE INCOME HOLDINGS, LLC, a Delaware limited liability company
		
	By:	 	
 

							
	Name:	 	
 

							
	Title:	 	  

	
	WELLS CORE REIT – 333 E. LAKE, LLC, a Delaware limited liability company
		
	By:	 	Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership, its sole member
			
		 	By:	 	Wells Core Office Income REIT, Inc., a Maryland corporation, its general partner
				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

  
 Exh. C-14

 
							
	WELLS CORE REIT – WESTWAY ONE HOUSTON, LLC, a Delaware limited liability company
		
	By:	 	Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership, its sole member
			
		 	By:	 	Wells Core Office Income REIT, Inc., a Maryland corporation, its general partner
				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

	
	WELLS CORE REIT – 7624/7668 WARREN, LLC, a Delaware limited liability company
		
	By:	 	Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership, its sole member
			
		 	By:	 	Wells Core Office Income REIT, Inc., a Maryland corporation, its general
partner

							
				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

  
 Exh. C-15

 
							
	WELLS CORE REIT – MIRAMAR CENTRE II, LLC, a Delaware limited liability company
		
	By:	 	Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership, its sole member
			
		 	By:	 	Wells Core Office Income REIT, Inc., a Maryland corporation, its general partner
				
		 		 	By:	 	
 

							
		 		 	Name:	 	
 

							
		 		 	Title:	 	  

  
 Exh. C-16

 EXHIBIT D 
 FORM OF JOINDER AGREEMENT 
 THIS JOINDER AGREEMENT dated as of
            , 201  , executed and delivered by
                    , a
                     (the “New Subsidiary”), in favor of (a) Regions Bank, in its capacity as Agent (the
“Agent”) for the Lenders under that certain Amended and Restated Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”) by and
among Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership (the “Borrower”), the financial institutions party thereto and their assignees under Section 12.5 thereof (the
“Lenders”), the Agent, and the other parties thereto, and (b) the Lenders, the Issuing Lender and the Swingline Lender (the parties described in (a) and (b) above are hereinafter referred to collectively as the
“Credit Parties”). 
 WHEREAS, pursuant to the Credit Agreement, the Credit Parties have agreed to make
available to the Borrower certain financial accommodations on the terms and conditions set forth in the Credit Agreement; 

WHEREAS, reference is made to that certain Amended and Restated Pledge Agreement dated June 29, 2011 (as amended, supplemented,
restated or otherwise modified from time to time, the “Pledge Agreement”) by and among the Borrower and each of the Obligors party thereto to and for the benefit of the Agent.  

WHEREAS, the Borrower or its .01% general partner owns, directly or indirectly, at least a majority of the issued and outstanding Equity
Interests in the New Subsidiary; 
 WHEREAS, the Borrower, the New Subsidiary, and the existing Guarantors, though separate
legal entities, are mutually dependent upon each other in the conduct of their respective businesses as an integrated operation and have determined it to be in their mutual best interests to obtain financing from the Credit Parties through their
collective efforts; 
 WHEREAS, the New Subsidiary acknowledges that it will receive direct and indirect benefits from the
Credit Parties making such financial accommodations available to the Borrower under the Credit Agreement and, accordingly, the New Subsidiary is willing to guarantee the Borrower’s obligations to the Credit Parties on the terms and conditions
contained herein; and 
 WHEREAS, the New Subsidiary’s execution and delivery of this Agreement is a condition to the
Credit Parties continuing to make such financial accommodations to the Borrower. 

  
 Exh. D-1

 NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which
are hereby acknowledged by the New Subsidiary, the New Subsidiary agrees as follows: 
 Section 1. Joinder to
Guaranty.    The New Subsidiary hereby agrees that it is a “Guarantor” under that certain Amended and Restated Guaranty dated June 29, 2011 (as amended, supplemented, restated or otherwise modified from time to
time, the “Guaranty”) made by Wells Core Office Income REIT, Inc., a Maryland corporation, and each other Person a party thereto in favor of the Credit Parties and assumes all obligations, representations, warranties, covenants,
terms, conditions, duties and waivers of a “Guarantor” thereunder, all as if the New Subsidiary had been an original signatory to the Guaranty. Without limiting the generality of the foregoing, the New Subsidiary hereby: 

(a) irrevocably and unconditionally guarantees the due and punctual payment and performance when due, whether at stated maturity, by
acceleration or otherwise, of all Guarantied Obligations (as defined in the Guaranty); 
 (b) makes to the Credit Parties as of
the date hereof each of the representations and warranties contained in Section 6 of the Guaranty and agrees to be bound by each of the covenants contained in Section 7 of the Guaranty; and 

(c) consents and agrees to each provision set forth in the Guaranty. 

Section 2. Joinder to Contribution Agreement.    The New Subsidiary hereby agrees that it is a
“Guarantor” under that certain Amended and Restated Contribution Agreement dated June 29, 2011 (as amended, supplemented, restated or otherwise modified from time to time, the “Contribution Agreement”) made by the
Borrower and the other Persons a party thereto and assumes all obligations, representations, warranties, covenants, terms, conditions, duties and waivers of a “Guarantor” thereunder, all as if the New Subsidiary had been an original
signatory to the Contribution Agreement. Without limiting the generality of the foregoing, the New Subsidiary hereby agrees to be bound by each of the covenants contained in the Contribution Agreement, and consents and agrees to each provision set
forth in the Contribution Agreement. 
 Section 3. Joinder and Assumption to the Pledge
Agreement.    Effective upon the execution and delivery hereof, the New Subsidiary hereby agrees that it shall become a “Grantor” under and for all purposes of the Pledge Agreement with all the rights and
obligations of a Grantor thereunder. The term “Grantor” in this Section 3 shall mean a Grantor as defined in and used in the Pledge Agreement. Without limiting the generality of the foregoing, the New Subsidiary hereby: 

(a) as security for the payment and performance, as the case may be, in full of the Secured Obligations (as defined in the Pledge
Agreement), grants, hypothecates, pledges, sets over, assigns and delivers unto the Agent, its successors and assigns, and grants to the Agent, its successors and assigns, for the ratable benefit of the Agent and the Secured Creditors (as defined in
the Pledge Agreement), a security interest in all of the New Subsidiary’s right, title and interest in, to and under the Collateral (as defined in, and listed in, Section 2 of the Pledge Agreement) (the “Pledge
Collateral”); 

  
 Exh. D-2

 (b) attaches hereto supplements to Schedules I and II to the Pledge Agreement as to itself
and as to its Pledge Collateral and agrees that all references in the Pledge Agreement to Schedules I and II shall include the information provided on the supplements to such schedules attached hereto; 

(c) makes the representations, warranties and covenants set forth in Section 4 of the Pledge Agreement, to the extent relating to
the New Subsidiary or to the Pledge Collateral, and agrees to be bound as a Grantor to all of the terms and provisions of the Pledge Agreement to the same extent as all other Grantors; 

(d) submits to the jurisdiction of the courts and consents to service of process as provided in Section 27 of the Pledge Agreement;
and 
 (e) to the extent applicable, agrees to deliver to the Agent such certificates and other documents and take such other
action as shall be reasonably requested by the Agent in order to effectuate the terms hereof and the Pledge Agreement. 

Section 4. [TO BE USED ONLY IF BORROWER IS PLEDGING EQUITY INTERESTS IN A NEW MATERIAL SUBSIDIARY UNDER THE TERMS OF THE CREDIT
AGREEMENT]  Pledge of Borrower’s Interests in the New Subsidiary. Effective upon the execution and delivery hereof, the Borrower hereby affirms its grant, hypothecation, and pledge unto the Agent, its successors and assigns,
and hereby grants to the Agent, its successors and assigns, for the ratable benefit of the Agent and the Secured Creditors (as defined in the Pledge Agreement), a security interest in all of its right, title and interest in, to and under the Equity
Interests (as defined in the Pledge Agreement) of which the New Subsidiary is issuer as set forth on Schedule I attached hereto. Attached hereto is a supplement to Schedule I to the Pledge Agreement, and the Borrower hereby agrees that all
references in the Pledge Agreement to Schedule I shall include the information provided on the supplement to such schedule attached hereto. 
 Section 5. GOVERNING LAW.    THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK PURSUANT TO SECTION 5-1401 OF THE
GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF THE PARTIES HERETO HEREBY UNCONDITIONALLY AND IRREVOCABLY WAIVES ANY CLAIM TO ASSERT THAT THE LAW OF ANY OTHER JURISDICTION GOVERNS THIS AGREEMENT.

 Section 6. Further Assurances.    The New Subsidiary agrees to execute and deliver such other
instruments and documents and take such other action, as the Agent may reasonably request, in connection with the transactions contemplated by this Joinder Agreement. 
 Section 7. Definitions.    Capitalized terms used herein and not otherwise defined herein shall have their respective defined meanings given them in the Credit Agreement.

 (Signatures Commence on the Following Page) 

  
 Exh. D-3

 IN WITNESS WHEREOF, the New Subsidiary [and Borrower] [has/have] caused this Joinder
Agreement to be duly executed and delivered under seal by [its/their] duly authorized officers as of the date first written above. 
  

					
	[NEW SUBSIDIARY]
		
	By:	 	
 

					
	Name:	 	
		
	Title:	 	
		 	        [SEAL]
	
	Address for Notices:

					
		
	Attention:	 	
 

					
	Telecopy Number:	 	  

	Telephone Number:	 	  

	
	[IF APPLICABLE –
	
	BORROWER:
	
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited
partnership

					
		
	By:	 	Wells Core Office Income REIT, Inc., its sole general partner
			
		 	By:	 	
 

					
		 	Name:	 	
 

					
		 	Title:	 	  

		
		 	                [SEAL]

  
 Exh. D-4

			
	Accepted:
	
	 REGIONS BANK,
 as
Agent

		
	By:	 	  

			
	Name:	 	
	Title:	 	

  
 Exh. D-5

 EXHIBIT E 
 FORM OF NOTICE OF BORROWING 
 (REVOLVING LOANS)

             , 201    

 Regions Bank, as Agent under the Credit Agreement referred to below 
 c/o Regions Capital Markets Group 
 3050 Peachtree Road NW, Suite 400 

Atlanta, Georgia 30305 
 Attention: Paul Burgan

 Ladies and Gentlemen: 
 Reference is made to that certain Amended and Restated Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit
Agreement”) by and among Wells Core Office Income Operating Partnership, L.P. (the “Borrower”), the financial institutions a party thereto and their assignees under Section 12.5 thereof (the
“Lenders”), Regions Bank, as Agent (“Agent”) and the other parties thereto. Capitalized terms used herein, and not otherwise defined herein, have their respective meanings given them in the Credit Agreement.

 The Borrower hereby requests that the Lenders make Revolving Loans to the Borrower pursuant to Section 2.1(b) of the
Credit Agreement in the amount of $             (minimum of $1,000,000.00 and in multiples of $250,000.00 for Base Rate Loans; minimum of $1,000,000.00 and in multiples of
$1,000,000.00 for LIBOR Rate Loans). 
  

					
	 Aggregate Commitments
	  	 	$ 300,000,000	  
		
	 Less the amount of all outstanding Revolving Loans
	  	 	($                    	) 
		
	 Less the aggregate amount of all Letter of Credit Liabilities
	  	 	($                    	) 
		
	 Less outstanding Swingline Loans
	  	 	($                    	) 
		
	 Available Amount
	  	 	$                     	  
		
	 Less amount requested
	  	 	($                    	) 
		
	 Amount remaining to be advanced
	  	 	$                     	  

  
 Exh. E-1

 The advance is to be made as follows: 

 

					
	A.	  	Base Rate Loan:
			
		  	 1.     Amount of Base Rate Loan:
	  	$                
			
		  	 2.     Proposed Date of Base Rate Loan
	  	                
			
	B.	  	LIBOR Rate Loan:	  	
			
		  	 1.     Amount of LIBOR Rate Loan:
	  	$                
			
		  	 1.     Number of LIBOR Rate Loans now in
      effect: [cannot
exceed 5]
	  	$                
		
		  	 2.     Proposed Date of new LIBOR Rate Loan:

		
		  	 3.     Interest Period for new LIBOR Rate Loan: [Check one box
only]

			
		  		  	 ̈       Seven day
			
		  		  	 ̈       One month
			
		  		  	 ̈       Two months
			
		  		  	 ̈       Three months
			
		  		  	 ̈       Six months

 The proceeds of this borrowing of Revolving Loans will be used for general business purposes. 

The Borrower hereby certifies to the Agent and the Lenders that as of the date hereof and as of the date of the making of the requested
Revolving Loans and after giving effect thereto, (a) no Default or Event of Default has or shall have occurred and be continuing, and (b) the representations and warranties made or deemed made by the Borrower and each other Obligor in the
Loan Documents to which any of them is a party are and shall be true and correct in all material respects, except to the extent that such representations and warranties expressly relate solely to an earlier date (in which case such representations
and warranties were true and accurate on and as of such earlier date). In addition, the Borrower certifies to the Agent and the Lenders that all conditions to the making of the requested Revolving Loans contained in Article V of the Credit Agreement
will have been satisfied at the time such Revolving Loans are made. 
 If notice of the requested borrowing of Revolving Loans
was previously given by telephone, this notice is to be considered the written confirmation of such telephone notice required by Section 2.1(b) of the Credit Agreement. 
 [Signatures commence on the following page.] 

  
 Exh. E-2

 
					
	Sincerely,
	
	 WELLS CORE OFFICE INCOME
 OPERATING PARTNERSHIP, L.P., a
 Delaware limited partnership

		
	By:	 	 Wells Core Office Income REIT, Inc.,
 its sole General Partner

			
		 	By:	 	
 

					
		 	Name:	 	
		 	Title:	 	

  
 Exh. E-3

 EXHIBIT F 
 FORM OF NOTICE OF CONTINUATION 

            , 201     

Regions Bank, as Agent under the Credit Agreement referred to below 
 c/o Regions Capital Markets Group 
 3050 Peachtree Road NW, Suite 400 

Atlanta, Georgia 30305 
 Attention: Paul Burgan

 Ladies and Gentlemen: 
 Reference is made to that certain Amended and Restated Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit
Agreement”) by and among Wells Core Office Income Operating Partnership, L.P. (the “Borrower”), the financial institutions party thereto and their assignees under Section 12.5 thereof (the “Lenders”),
Regions Bank, as Agent (the “Agent”), and the other parties thereto. Capitalized terms used herein, and not otherwise defined herein, have their respective meanings given them in the Credit Agreement. 

Pursuant to Section 2.8 of the Credit Agreement, the Borrower hereby requests a Continuation of a borrowing of Revolving Loans, as
LIBOR Rate Loans under the Credit Agreement, and in that connection sets forth below the information relating to such Continuation as required by such Section of the Credit Agreement: 

 

	 	1.	The proposed date of such Continuation is             ,
        . 

  

	 	2.	The aggregate principal amount of Revolving Loans subject to the requested Continuation is
$             and was originally borrowed by the Borrower on             , 201    .

  

	 	3.	The portion of such principal amount subject to such Continuation is $            .

  

	 	4.	The current Interest Period for each of the Revolving Loans subject to such Continuation ends on
            , 201    . 

  

	 	5.	The duration of the new Interest Period for each of such Revolving Loans or portion thereof subject to such Continuation is: 

Interest
Period1 

 

					
	 ̈	  	Seven day	  	[check one box only]

  

 

	1 	 If more than one Interest Period is desired, indicate the principal amount of the Revolving Loans requested for each Interest Period.

  
 Exh. F-1

					
	 ̈	  	One month	  	
	 ̈	  	Two months	  	
	 ̈	  	Three months	  	
	 ̈	  	Six months	  	

 The Borrower hereby certifies to the Agent and the Lenders that as of the date hereof, as of the proposed
date of the requested Continuation, and after giving effect to such Continuation, no Default or Event of Default has or shall have occurred and be continuing. 
 If notice of the requested Continuation was given previously by telephone, this notice is to be considered the written confirmation of such telephone notice required by Section 2.8 of the Credit
Agreement. 
 [Signatures Commence on Following Page] 

  
 Exh. F-2

 IN WITNESS WHEREOF, the undersigned have duly executed and delivered this Notice of
Continuation as of the date first written above. 
  

					
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	 Wells Core Office Income REIT, Inc.,
 its sole General Partner

			
		 	By:	 	  

		 	Name:
		 	Title:

  
 Exh. F-3

 EXHIBIT G 
 FORM OF NOTICE OF CONVERSION 

        , 201     

Regions Bank, as Agent under the Credit Agreement referred to below 
 c/o Regions Capital Markets Group 
 3050 Peachtree Road NW, Suite 400 

Atlanta, Georgia 30305 
 Attention: Paul Burgan

 Ladies and Gentlemen: 
 Reference is made to that certain Amended and Restated Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit
Agreement”) by and among Wells Core Office Income Operating Partnership, L.P. (the “Borrower”), the financial institutions party thereto and their assignees under Section 12.5 thereof (the “Lenders”),
Regions Bank, as Agent (the “Agent”), and the other parties thereto. Capitalized terms used herein, and not otherwise defined herein, have their respective meanings given them in the Credit Agreement. 

Pursuant to Section 2.9 of the Credit Agreement, the Borrower hereby requests a Conversion of a borrowing of Revolving Loans of one
Type into Revolving Loans of another Type under the Credit Agreement, and in that connection sets forth below the information relating to such Conversion as required by such Section of the Credit Agreement: 

 

	 	1.	The proposed date of such Conversion is         , 201    . 

 

	 	2.	The Revolving Loans to be Converted pursuant hereto are currently: 

 

					
	[Check one box only]	    	 ̈	    	 Base Rate Loans

			
		    	 ̈	    	 LIBOR Rate Loans

  

	 	3.	The aggregate principal amount of Revolving Loans subject to the requested Conversion is
$                 and was originally borrowed by the Borrowers on         , 201    .

  

	 	4.	The portion of such principal amount subject to such Conversion is
$                . 

  

	 	5.	The amount of such Revolving Loans to be so Converted is to be converted into Revolving Loans of the following Type: 

[Check one box only] 

  
 Exh. G-1

  ̈ Base Rate Loans 

 ̈ LIBOR Rate Loans, each with an initial Interest Period for a duration of: 

Interest
Period1 
  

					
	 ̈	  	Seven day	  	
	 ̈	  	One month	  	
	 ̈	  	Two months	  	 [Check one box only]

	 ̈	  	Three months	  	
	 ̈	  	Six months	  	

 The Borrowers hereby certify to the Agent and the Lenders that as of the date hereof and as of the date
of the requested Conversion and after giving effect thereto no Default or Event of Default has or shall have occurred and be continuing. 
 If notice of the requested Conversion was given previously by telephone, this notice is to be considered the written confirmation of such telephone notice required by Section 2.9 of the Credit
Agreement. 
 [Signatures Commence on Following Page] 

 
  
  

 
  
  

 

	1 	 If more than one Interest Period is desired, indicate the principal amount of the Revolving Loans requested for each Interest Period.

  
 Exh. G-2

 IN WITNESS WHEREOF, the undersigned have duly executed and delivered this Notice of
Conversion as of the date first written above. 
  

					
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	 Wells Core Office Income REIT, Inc.,
 its sole General Partner

			
		 	By:	 	  

		 	Name:
		 	Title:

  
 Exh. G-3

 EXHIBIT H 
 FORM OF NOTICE OF SWINGLINE BORROWING 

                 ,
20     
 Regions Bank, as Agent under the Credit Agreement referred to below 

c/o Regions Capital Markets Group 
 3050
Peachtree Road NW, Suite 400 
 Atlanta, Georgia 30305 
 Attention: Paul Burgan 
 Ladies and Gentlemen: 

Reference is made to that certain Amended and Restated Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or
otherwise modified from time to time, the “Credit Agreement”) by and among Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership (the “Borrower”), the financial institutions party
thereto and their assignees under Section 12.5 thereof (the “Lenders”), Regions Bank, as Agent (the “Agent”), and the other parties thereto. Capitalized terms used herein, and not otherwise defined herein, have
their respective meanings given them in the Credit Agreement. 
  

	 	1.	Pursuant to Section 2.2(b) of the Credit Agreement, the Borrower hereby requests that the Swingline Lender make a Swingline Loan to the Borrower in an amount equal
to $            . 

  

	 	2.	The Borrower requests that such Swingline Loan be made available to the Borrower on             ,
201    . 

  

	 	3.	The proceeds of this Swingline Loan will be used for general business purposes. 

 

	 	4.	The Borrower requests that the proceeds of such Swingline Loan be made available to the Borrower by
                                        .

 The Borrower hereby certifies to the Agent, the Swingline Lender and the Lenders that as of the date hereof, as
of the date of the making of the requested Swingline Loan, and after making such Swingline Loan, (a) no Default or Event of Default has or shall have occurred and be continuing, and (b) the representations and warranties made or deemed
made by the Borrower and each other Obligor in the Loan Documents to which any of them is a party are and shall be true and correct in all material respects, except to the extent that such representations and warranties expressly relate solely to an
earlier date (in which case such representations and warranties were true and accurate on and as of such earlier date). In addition, the Borrower certifies to the Agent, the Swingline Lender and the Lenders that all conditions to the making of the
requested Swingline Loan contained in Article V of the Credit Agreement will have been satisfied at the time such Swingline Loan is made. 

  
 Exh. H-1

 If notice of the requested borrowing of this Swingline Loan was previously given by
telephone, this notice is to be considered the written confirmation of such telephone notice required by Section 2.2(b) of the Credit Agreement. 
 [Signatures commence on the following page.] 

  
 Exh. H-2

 IN WITNESS WHEREOF, the undersigned has duly executed and delivered this Notice of Swingline
Borrowing as of the date first written above. 
  

					
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	 Wells Core Office Income REIT, Inc.,
 its sole General Partner

			
		 	By:	 	  

		 	Name:
		 	Title:
		
		 	[SEAL]

  
 Exh. H-3

 EXHIBIT I 
 FORM OF SWINGLINE NOTE 
  

			
	$30,000,000	  	June 29, 2011

 FOR VALUE RECEIVED, the undersigned, WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware
limited partnership (the “Borrower”), hereby promises to pay to the order of REGIONS BANK (the “Swingline Lender”) in care of Agent to Agent’s address at Regions Bank, c/o Regions Capital Markets Group, 3050
Peachtree Road NW, Suite 400, Atlanta, Georgia 30305, or at such other address as may be specified in writing by the Agent to the Borrower, the principal sum of THIRTY MILLION AND NO/100 DOLLARS ($30,000,000) (or such lesser amount as shall equal
the aggregate unpaid principal amount of Swingline Loans made by the Swingline Lender to the Borrower under the Credit Agreement (as herein defined)), on the dates and in the principal amounts provided in the Credit Agreement, and to pay interest on
the unpaid principal amount owing hereunder, at the rates and on the dates provided in the Credit Agreement. 
 This Note is the
Swingline Note referred to in the Amended and Restated Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”), by and among the Borrower, the
financial institutions party thereto and their assignees under Section 12.5 thereof (the “Lenders”), Regions Bank, as Agent (the “Agent”), and the other parties thereto, and evidences Swingline Loans made to
the Borrower thereunder. Terms used but not otherwise defined in this Note have the respective meanings assigned to them in the Credit Agreement. 
 If this Swingline Note amends, restates or replaces any prior or existing Swingline Note given by the Borrower to the Lender in connection with the Credit Agreement or that certain Credit Agreement dated
November 19, 2010 (as amended or modified from time to time), this Swingline Note shall not constitute a novation of the Borrower’s, or any other person’s, obligation under such other Swingline Note, but shall be an amendment and
restatement of such obligation. 
 The date, amount of each Swingline Loan, and each payment made on account of the principal
thereof, shall be recorded by the Swingline Lender on its books and, prior to any transfer of this Note, endorsed by the Swingline Lender on the schedule attached hereto or any continuation thereof, provided that the failure of the Swingline
Lender to make any such recordation or endorsement shall not affect the obligations of the Borrower to make a payment when due of any amount owing under the Credit Agreement or hereunder in respect of the Swingline Loans. 

The Credit Agreement provides for the acceleration of the maturity of this Note upon the occurrence of certain events and for prepayments
of Swingline Loans upon the terms and conditions specified therein. 
 Except as permitted by Sections 11.8 and 12.5(d) of the
Credit Agreement, this Note may not be assigned by the Swingline Lender to any other Person. 

  
 Exh. I-1

 TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF THE PARTIES HERETO HEREBY UNCONDITIONALLY
AND IRREVOCABLY WAIVES ANY CLAIM TO ASSERT THAT THE LAW OF ANY OTHER JURISDICTION GOVERNS THIS NOTE. THIS NOTE SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK PURSUANT TO SECTION 5-1401 OF THE NEW YORK GENERAL
OBLIGATIONS LAW. 
 The Borrower hereby waives presentment for payment, demand, notice of demand, notice of non-payment,
protest, notice of protest and all other similar notices. Time is of the essence for this Note. 
 [Signatures commence on the
following page.] 

  
 Exh. I-2

 IN WITNESS WHEREOF, the undersigned has executed and delivered this Swingline Note under
seal as of the date first written above. 
  

					
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	Wells Core Office Income REIT, Inc., its sole General Partner
			
		 	By:	 	  

		 	Name:
		 	Title:
		
		 	[SEAL]

  
 Exh. I-3

 SCHEDULE OF SWINGLINE LOANS 

This Note evidences Swingline Loans made under the within-described Credit Agreement to the Borrower, on the dates and in the principal
amounts set forth below, subject to the payments and prepayments of principal set forth below: 
  

									
	 Date of
 Loan
	 	Principal
Amount of Loan	 	Amount Paid
or Prepaid	  	Unpaid
Principal
Amount	  	Notation
Made By

  
 Exh. I-4

 EXHIBIT J 
 FORM OF REVOLVING NOTE 
  

			
	$            	  	June 29, 2011

 FOR VALUE RECEIVED, the undersigned, WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware
limited partnership (the “Borrower”), hereby promises to pay to the order of                      (the
“Lender”), in care of Agent to Agent’s address at Regions Bank, c/o Regions Capital Markets Group, 3050 Peachtree Road NW, Suite 400, Atlanta, Georgia 30305, or at such other address as may be specified in writing by the Agent
to the Borrower, the principal sum of                      AND
                     /100 DOLLARS
($                ) (or such lesser amount as shall equal the aggregate unpaid principal amount of Revolving Loans made by the Lender to the Borrower under
the Credit Agreement (as herein defined)), on the dates and in the principal amounts provided in the Credit Agreement, and to pay interest on the unpaid principal amount owing hereunder, at the rates and on the dates provided in the Credit
Agreement. 
 This Note is one of the Revolving Notes referred to in the Amended and Restated Credit Agreement dated
June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”) by and among the Borrower the financial institutions party thereto and their assignees under Section 12.5
thereof (the “Lenders”), Regions Bank, as Agent (the “Agent”), and the other parties thereto. Capitalized terms used herein, and not otherwise defined herein, have their respective meanings given them in the Credit
Agreement. 
 If this Revolving Note amends, restates or replaces any prior or existing Revolving Note given by the Borrower to
the Lender in connection with the Credit Agreement or that certain Credit Agreement dated November 19, 2010 (as amended or modified from time to time), this Revolving Note shall not constitute a novation of the Borrower’s, or any other
person’s, obligation under such other Revolving Note, but shall be an amendment and restatement of such obligation. 
 The
date, amount of each Revolving Loan made by the Lender to the Borrower, and each payment made on account of the principal thereof, shall be recorded by the Lender on its books and, prior to any transfer of this Note, endorsed by the Lender on the
schedule attached hereto or any continuation thereof, provided that the failure of the Lender to make any such recordation or endorsement shall not affect the obligations of the Borrower to make a payment when due of any amount owing under
the Credit Agreement or hereunder in respect of the Revolving Loans made by the Lender. 
 The Credit Agreement provides for the
acceleration of the maturity of this Note upon the occurrence of certain events and for prepayments of Loans upon the terms and conditions specified therein. 
 Except as permitted by Section 12.5(d) of the Credit Agreement, this Note may not be assigned by the Lender to any other Person. 

  
 Exh. J-1

 TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF THE PARTIES HERETO HEREBY UNCONDITIONALLY
AND IRREVOCABLY WAIVES ANY CLAIM TO ASSERT THAT THE LAW OF ANY OTHER JURISDICTION GOVERNS THIS NOTE. THIS NOTE SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK PURSUANT TO SECTION 5-1401 OF THE NEW YORK GENERAL
OBLIGATIONS LAW. 
 The Borrower hereby waives presentment for payment, demand, notice of demand, notice of non-payment,
protest, notice of protest and all other similar notices. Time is of the essence for this Note. 
 [Signatures commence on the
following page.] 

  
 Exh. J-2

 IN WITNESS WHEREOF, the undersigned has executed and delivered this Revolving Note under
seal as of the date first written above. 
  

					
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	 Wells Core Office Income REIT, Inc.,
 its sole General Partner

			
		 	By:	 	  

		 	Name:
		 	Title:
		
		 	[SEAL]

  
 Exh. J-3

 SCHEDULE OF REVOLVING LOANS 

This Note evidences Revolving Loans made under the within-described Credit Agreement to the Borrower, on the dates and in the principal
amounts set forth below, subject to the payments and prepayments of principal set forth below: 
  

									
	 Date of
 Loan
	 	 Principal
 Amount of Loan
	 	 Amount Paid
 or Prepaid
	  	Unpaid
Principal
Amount	  	 Notation
 Made By

  
 Exh. J-4

 EXHIBIT K 
 FORM OF COMPLIANCE CERTIFICATE 

                , 201  

 Regions Bank, as Agent under the Credit Agreement referred to below 
 c/o Regions Capital Markets Group 
 3050 Peachtree Road NW, Suite 400 

Atlanta, Georgia 30305 
 Attention: Paul Burgan

 Each of the Lenders Party to the Credit Agreement referred to below 
 Ladies and Gentlemen: 
 Reference is made to that certain Amended and Restated
Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”) by and among Wells Core Office Income Operating Partnership, L.P., a Delaware limited
partnership (the “Borrower”), the financial institutions party thereto and their assignees under Section 12.5 thereof (the “Lenders”), Regions Bank, as Agent (the “Agent”) and the other parties
thereto. Capitalized terms used herein, and not otherwise defined herein, have their respective meanings given them in the Credit Agreement. 
 Pursuant to Section 8.3(a) of the Credit Agreement, the undersigned hereby certifies to the Agent and the Lenders as follows: 
 (1) The undersigned is the chief financial officer of the REIT Guarantor. 
 (2)
The undersigned is responsible for and has made or caused to be made under his/her supervision a detailed review of the applicable activities of the Obligors and their Subsidiaries in connection with the preparation of this Certificate. 

(3) The undersigned has examined the books and records of the Borrower and the REIT Guarantor and has conducted such other examinations
and investigations as are reasonably necessary to provide this Compliance Certificate. 
 (4) No Default or Event of Default
exists [if such is not the case, specify such Default or Event of Default and its nature, when it occurred and whether it is continuing and the steps being taken by the Borrower and / or the REIT Guarantor with respect to such event, condition or
failure]. 
 (5) The representations and warranties made or deemed made by the Borrower and the other Obligors in the Loan
Documents to which any is a party, are true and correct in all material respects on and as of the date hereof except to the extent that such representations and warranties expressly relate solely to an earlier date (in which case such
representations and warranties shall have been true and accurate on and as of such earlier date) and except for changes in factual circumstances specifically and expressly permitted under the Credit Agreement. 

  
 Exh. K-1

 (6) Attached hereto as Schedule 1 are detailed calculations establishing whether or
not the Borrower was in compliance with the covenants contained in Sections 9.1 through 9.3, 9.5 and 9.13 of the Credit Agreement. 
 (7) The undersigned has delivered the Borrowing Base Certificate set forth in Section 8.3(b) of the Credit Agreement. 
 [Signatures commence on the following page.] 

  
 Exh. K-2

 IN WITNESS WHEREOF, the undersigned has executed this certificate as of the date first above
written. 
  
  

					
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	Wells Core Office Income REIT, Inc., its sole general partner
			
		 	By:	 	  

		 	Name:
		 	Title:

 [Calculations to be Attached] 

  
 Exh. K-3

 EXHIBIT L 
 FORM OF COMMITMENT AND ACCEPTANCE 
 This Commitment and Acceptance (this
“Commitment and Acceptance”) dated as of                         , 201  , is entered
into among the parties listed on the signature pages hereof. Capitalized terms used herein and not otherwise defined herein shall have the meanings assigned to them in the Credit Agreement (as defined below). 

PRELIMINARY STATEMENTS 
 Reference is made to that certain Amended and Restated Credit Agreement dated June 29, 2011 (such agreement, together with any amendments, supplements or other modifications thereto from time to
time, collectively, the “Credit Agreement”) between Wells Core Office Income Operating Partnership, L.P. (“Borrower”), Regions Bank, as Agent and the other Lenders from time to time party thereto. 

Pursuant to Section 2.11(b) of the Credit Agreement, Borrower has requested an increase in the Aggregate Commitment from
$                             to
$                                . Such increase in the Aggregate Commitment is to
become effective on                                 
    ,         (the “Increase Date”).1 In connection with such requested increase in the Aggregate Commitment, Borrower, Agent and
                                 (“Accepting Lender”) hereby
agree as follows: 
 1.        ACCEPTING LENDER’S
COMMITMENT.    Effective as of the Increase Date, [Accepting Lender shall become a party to the Credit Agreement as a Lender, shall have (subject to the provisions of Section 2.11(b) of the Credit Agreement) all of the
rights and obligations of a Lender thereunder, shall agree to be bound by the terms and provisions thereof and shall thereupon have a Commitment under and for purposes of the Credit Agreement in the] [the Commitment of Accepting Lender under the
Credit Agreement shall be increased from $                                 to the]
amount set forth opposite Accepting Lender’s name on the signature pages hereof. 

2.        REPRESENTATIONS AND AGREEMENTS OF ACCEPTING
LENDER.    [Accepting Lender represents and warrants that it has full power and authority, and has taken all action necessary, to execute and deliver this Commitment and Acceptance and to consummate the transactions
contemplated hereby.] 2 Accepting Lender further
represents and warrants that it has full power and authority, and has taken all action necessary to (i) become a Lender under the Credit Agreement, (ii) it satisfies the requirements, if any, specified in the Credit Agreement that are
required to be satisfied by it in order to become a Lender, (iii) from and after the Increase Date, it shall be bound by the provisions of the Credit Agreement as a Lender thereunder and, to the extent of its Commitment, shall have the
obligations of a Lender thereunder, (iv) it has received a copy of the Credit Agreement, together with copies of the most recent financial statements delivered 

 
 1 This date is to be agreed upon by Borrower, Agent and Accepting
Lender. See Section 2.11(b)(ii) of the Credit Agreement. 
 2 If the Accepting Lender is already a party to the Credit Agreement prior to the Increase Date, only the bracketed
provision needs to be included. 

  
 Exh. L-1

 
pursuant to Section 8.1 thereof and such other documents and information as it has deemed appropriate to make its own credit analysis and decision to enter into this Commitment and
Acceptance on the basis of which it has made such analysis and decision independently and without reliance on the Agent or any other Lender, and (b) agrees that (i) it will, independently and without reliance on the Agent or any other
Lender, and based on such documents and information as it shall deem appropriate at the time, continue to make its own credit decisions in taking or not taking action under the Loan Documents, and (ii) it will perform in accordance with their
terms all of the obligations which by the terms of the Loan Documents are required to be performed by it as a Lender. 

3.        REPRESENTATIONS OF BORROWER.    Borrower hereby represents
and warrants that, as of the date hereof and as of the Increase Date, (a) no event or condition shall have occurred and then be continuing which constitutes a Default or Event of Default, and (b) the representations and warranties
contained in Article VI of the Credit Agreement are true and correct in all material respects (except to the extent any such representation or warranty is stated to relate solely to an earlier date in which case such representations and warranties
were true and accurate on and as of such earlier date). 
 4.        GOVERNING
LAW.    This Commitment and Acceptance shall be governed by the laws of the State of New York. 
  

[Signatures commence on the following page.] 

  
 Exh. L-2

 IN WITNESS WHEREOF, the parties hereto have executed this Commitment and Acceptance by
their duly authorized officers as of the date first above written. 
  

					
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	Wells Core Office Income REIT, Inc., its sole General Partner
			
		 	By:	 	  

		 	Name:
		 	Title:

 

					
	REGIONS BANK, as Agent
		
	By:	 	  

	Name:	 	  

	Title:	 	  

 

					
	[NAME OF ACCEPTING LENDER]
			
	By:	 		 	
 

					
	Name:	 		 	
 

					
	Title:	 		 	  

  
 Exh. L-3

 EXHIBIT M 
 FORM OF BORROWING BASE CERTIFICATE 

            , 201     

Regions Bank, as Agent under the Credit Agreement referred to below 
 c/o Regions Capital Markets Group 
 3050 Peachtree Road NW, Suite 400 

Atlanta, Georgia 30305 
 Attention: Paul Burgan

 Each of the Lenders party to the Credit Agreement referred to below 
 Ladies and Gentlemen: 
 Reference is made to that certain Amended and Restated
Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”), by and among Wells Core Office Income Operating Partnership, L.P., a Delaware limited
partnership (the “Borrower”), the financial institutions party thereto and their assignees under Section 12.5 thereof (the “Lenders”), Regions Bank, as administrative agent (the “Agent”) and
the other parties thereto. Capitalized terms used herein, and not otherwise defined herein, have their respective meanings given them in the Credit Agreement. 
 Pursuant to Section 8.3(b) of the Credit Agreement, the undersigned hereby certifies to the Agent and the Lenders as follows: 
 (1)        The undersigned is the chief financial officer of the REIT Guarantor. 
 (2)        Attached hereto as Schedule 1 is a list of all Borrowing Base Properties together with a calculation of the Borrowing Base Value and the Implied
Debt Service Coverage Ratio. 
 (3)        All Borrowing Base Properties listed on
Schedule 1 fully qualify under the applicable criteria for inclusion as Borrowing Base Properties, as set forth in the Credit Agreement. 
 (4)        All acquisitions, dispositions or other removals of Borrowing Base Properties completed during the [fiscal year ended 20    ]
[fiscal quarter ended                  , 20    ] were permitted under the Credit Agreement, 

  
 Exh. M-1

 (5)        The acquisition cost for any Borrowing
Base Property acquired during such period and the Borrowing Base Value for any Borrowing Base Property removed during such period is set forth on Schedule 1. 
 [Signatures commence on the following page.] 

  
 Exh. M-2

 IN WITNESS WHEREOF, the undersigned have duly executed and delivered this Borrowing Base
Certificate as of the date first written above. 
  

			
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	Wells Core Office Income REIT, Inc., its sole general partner
		
		 	By:
                                         
               
		 	Name:
		 	Title:

  
 Exh. M-3

 Schedule 1 

  
 Exh. M-4

 EXHIBIT N 
 FORM OF BORROWING BASE ADDITION CERTIFICATE 

                    ,
201   
 Regions Bank, as Agent under the Credit Agreement referred to below 

c/o Regions Capital Markets Group 
 3050
Peachtree Road NW, Suite 400 
 Atlanta, Georgia 
 30305 Attention: Paul Burgan 
 Each of the Lenders party to the Credit Agreement referred to below

 Ladies and Gentlemen: 
 Reference is made to that certain Amended and Restated Credit Agreement dated June 29, 2011 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit
Agreement”) by and among Wells Core Office Income Operating Partnership, L.P., a Delaware limited partnership (the “Borrower”), the financial institutions party thereto and their assignees under Section 12.5 thereof
(the “Lenders”), Regions Bank, as administrative agent (the “Agent”) and the other parties thereto. Capitalized terms used herein, and not otherwise defined herein, have their respective meanings given them in the
Credit Agreement. 
 Pursuant to Section 8.5(a) of the Credit Agreement, the undersigned hereby certifies to the Agent and
the Lenders as follows: 
 (i)      Schedule 1 attached hereto sets forth a
list of all Borrowing Base Properties, all of which fully qualify as Borrowing Base Properties under the applicable criteria for inclusion as Borrowing Base Properties under the Credit Agreement, together with a calculation of the Borrowing Base
Value, which includes the calculation of the Implied Debt Service Coverage Ratio; 

(ii)     after giving effect to the addition of the
[                            ] Property (as such term is defined below), the Borrower will be in
compliance with each of the requirements and covenants contained in Section 2.13 and Sections 9.1 through 9.3, 9.5 and 9.13 of the Credit Agreement on a pro-forma basis based upon the most recent financial statements available under either
Section 8.1 or 8.2 of the Credit Agreement, together with all supporting calculations as set forth on Schedule 2 attached hereto; 
 (iii)    that the acquisition of the property known as
[                            ] (the
“[                            ] Property”) is permitted under the Credit Agreement;

 (iv)    the acquisition cost of the
[                            ] Property is
$[                            ]; and 

  
 Exh. N-1

 (v)        the
[                            ] Property satisfies all of the requirements set forth in clauses
(a) through (h) of the definition of “Borrowing Base Property” in the Credit Agreement. 
 [Signatures
commence on the following page.] 

  
 Exh. N-2

 IN WITNESS WHEREOF, the undersigned has executed this certificate as of the date first above
written. 
  

			
	WELLS CORE OFFICE INCOME OPERATING PARTNERSHIP, L.P., a Delaware limited partnership
		
	By:	 	Wells Core Office Income REIT, Inc., its sole general partner
		
		 	By:
                                         
               
		 	Name:
		 	Title:

  
 Exh. N-3

 Schedule 1 
 Borrowing Base Properties: 

 Calculations: 
 [to be attached] 

 Schedule 2 

[Calculations to be attached]Smart Meter Program Upgrade Supply Agreement

 Exhibit 10.15 
 ***Confidential Treatment Requested 
 

 
 SmartMeter Program Upgrade 

Supply Agreement 
 Pacific Gas and Electric Company 
 Silver Spring Networks 

Effective July 15, 2008 
  

	***	The omitted portions of this exhibit have been filed with the Securities and Exchange Commission pursuant to a request for confidential treatment under Rule 406
promulgated under the Securities Act of 1933. 

  
  

PG&E/SSN Confidential 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

Table of Contents 

TABLE OF CONTENTS 
  

							
	1.	 		    	PREAMBLE	  	
				
		 	1.1	    	    BACKGROUND AND PURPOSE	  	
		 	1.2	    	    CONSTRUCTION OF PREAMBLE	  	2
		 	1.3	    	    DEFINED TERMS	  	2
		 	1.4	    	    STATEMENT OF WORK	  	2
				
	2.	 		    	SUPPLY OF PRODUCTS	  	2
				
		 	2.1	    	    SUPPLY OF PRODUCTS; SERVICES	  	2
		 	2.2	    	    PRODUCT CHANGES AND MANUFACTURING CHANGES	  	3
		 	2.3	    	    ADDITIONAL PRODUCT VOLUMES	  	3
		 	2.4	    	    NEW PRODUCTS	  	3
		 	2.5	    	    TRAINING	  	3
		 	2.6	    	    INCORPORATION OF PRIOR PRODUCT SUPPLIES	  	3
				
	3.	 		    	FORECASTING AND VOLUMES	  	4
				
		 	3.1	    	    INVENTORY ORDERING AND MANAGEMENT	  	4
		 	3.2	    	    ANNUAL FORECASTS	  	4
		 	3.3	    	    PRODUCT ROADMAP	  	4
		 	3.4	    	    KEY SUPPLIERS AND ALTERNATE SUPPLY SOURCES	  	4
		 	3.5	    	    NO MINIMUM VOLUME	  	5
				
	4.	 		    	ORDERING, DELIVERY, INSPECTION AND ACCEPTANCE TESTING	  	5
				
		 	4.1	    	    PURCHASE ORDERS	  	5
		 	4.2	    	    DELIVERY; TITLE; RISK OF Loss	  	6
		 	4.3	    	    INSPECTION	  	6
		 	4.4	    	    ACCEPTANCE TESTING	  	6
		 	4.5	    	    LIQUIDATED DAMAGES AND ***	  	7
		 	4.6	    	    CANCELLATION ANDRE-SCHEDULING	  	7
		 	4.7	    	    CHANGE REQUEST	  	7
				
	5.	 		    	DEPLOYMENT	  	8
				
		 	5.1	    	    DEPLOYMENT OF SMARTMETER SYSTEM	  	8
		 	5.2	    	    SYSTEM INTEGRATION	  	8
		 	5.3	    	    ON-SITE PRODUCTION SUPPORT	  	9
				
	6.	 		    	DESIGN AND CONSULTING SERVICES	  	9
				
		 	6.1	    	    UPDATES TO NETWORK DESIGN	  	9
		 	6.2	    	    ONGOING DESIGN AND CONSULTING SERVICES	  	9
				
	7.	 		    	SOFTWARE MAINTENANCE AND SUPPORT SERVICES	  	10

  

  
 PG&E/SSN Confidential 
 Page i 

							
	8.	 		    	PRODUCT SUPPORT TOOLS	  	10
				
	9.	 		    	PAYMENT AND FEES	  	10
				
		 	9.1	    	    INVOICING AND PAYMENT	  	10
		 	9.2	    	    ***	  	11
		 	9.3	    	    NEW PRODUCTS	  	11
				
	10.	 		    	GOVERNANCE	  	11
				
		 	10.1	    	    GOVERNANCE	  	11
				
	11.	 		    	QUALITY ASSURANCE	  	11
				
		 	11.1	    	    CERTIFICATION	  	11
		 	11.2	    	    PRODUCT PERFORMANCE METRICS	  	11
		 	11.3	    	    ROOT CAUSE ANALYSIS	  	12
		 	11.4	    	    PERFORMANCE ASSESSMENTS	  	12
				
	12.	 		    	DOCUMENTATION	  	12
				
		 	12.1	    	    PROVISION OF DOCUMENTATION	  	12
		 	12.2	    	    PROVISION OF USER DOCUMENTATION	  	12
		 	12.3	    	    TECHNICAL INFORMATION SERVICE	  	12
		 	12.4	    	    PRODUCT NUMBERING AND LABELING	  	13
				
	13.	 		    	TECHNOLOGY	  	13
				
		 	13.1	    	    LICENSE GRANT	  	13
		 	13.2	    	    SOFTWARE	  	14
		 	13.3	    	    MANUFACTURING KNOW-HOW	  	14
		 	13.4	    	    APIS AND COMMUNICATION PROTOCOL TECHNOLOGY	  	15
		 	13.5	    	    ***	  	15
		 	13.6	    	    COVENANT	  	15
				
	14.	 		    	ESCROW ARRANGEMENTS AND MANUFACTURING FEES	  	15
				
		 	14.1	    	    ESCROW OF CERTAIN MATERIALS	  	15
		 	14.2	    	    ESCROW OF MANUFACTURING KNOW-HOW AND SUPPLIER MATERIAL	  	15
		 	14.3	    	    ESCROW OF SOURCE CODE	  	17
		 	14.4	    	    OBLIGATIONS ON RELEASE OF ESCROWED MATERIALS	  	17
				
	15.	 		    	OWNERSHIP OF MATERIALS	  	18
				
		 	15.1	    	    PRODUCTS AND PRODUCT ENHANCEMENTS	  	18
		 	15.2	    	    MANUFACTURING KNOW-HOW	  	19
		 	15.3	    	    JOINTLY DEVELOPED WORK	  	19
		 	15.4	    	    NO LIENS IN DELIVERABLES	  	19
				
	16.	 		    	PRODUCT PERFORMANCE AND SERVICE WARRANTIES	  	19

  

  
 PG&E/SSN Confidential 
 Page ii 

							
		 	16.1	    	    PRODUCT AND SERVICE WARRANTIES	  	19
		 	16.2	    	    SERVICES AND SUPPORT WARRANTIES	  	19
				
	17.	 		    	GENERAL WARRANTIES	  	19
				
		 	17.1	    	    MUTUAL WARRANTIES	  	19
		 	17.2	    	    SSN WARRANTIES	  	20
				
	18.	 		    	INDEMNIFICATION	  	20
				
		 	18.1	    	    DEFINITIONS	  	20
		 	18.2	    	    INDEMNITY FROM SSN	  	21
		 	18.3	    	    INDEMNITY FROM PG&E	  	
		 	18.4	    	    REMEDIES FOR IP INFRINGEMENT	  	22
		 	18.5	    	    INDEMNIFICATION PROCEDURES	  	22
		 	18.6	    	    LIABILITY FOR ***	  	23
				
	19.	 		    	LIMITATIONS OF LIABILITY	  	24
				
		 	19.1	    	    MAXIMUM LIABILITY	  	24
		 	19.2	    	    INCREASED MAXIMUM LIABILITY FOR CERTAIN CLAIMS	  	24
		 	19.3	    	    NO SPECIAL DAMAGES	  	24
				
	20.	 		    	TERM AND TERMINATION	  	24
				
		 	20.1	    	    TERM	  	24
		 	20.2	    	    TERMINATION BY PG&E	  	25
		 	20.3	    	    TERMINATION BY SSN	  	25
		 	20.4	    	    EFFECT OF TERMINATION	  	26
		 	20.5	    	    NO DAMAGES AS A RESULT OF RIGHTFUL TERMINATION	  	26
		 	20.6	    	    DISENGAGEMENT ASSISTANCE	  	26
				
	21.	 		    	DATA SECURITY AND PROTECTION	  	27
				
		 	21.1	    	    “PG&E DATA” DEFINED	  	27
		 	21.2	    	    PG&E DATA, GENERALLY	  	27
		 	21.3	    	    DATA SECURITY	  	27
		 	21.4	    	 COMPLIANCE WITH DATA PRIVACY AND DATA PROTECTION LAWS, REGULATIONS, AND POLICIES
	  	28
				
	22.	 		    	CONFIDENTIALITY	  	28
				
		 	22.1	    	    CONFIDENTIALITY	  	28
		 	22.2	    	    NO IMPLIED RIGHTS	  	29
		 	22.3	    	    COMPELLED DISCLOSURE	  	29
		 	22.4	    	    CONFIDENTIAL TREATMENT OF THE AGREEMENT	  	29
		 	22.5	    	    DISCLOSURE OF INFORMATION CONCERNING TAX TREATMENT	  	30
		 	22.6	    	    RETURN OR DESTRUCTION	  	30
		 	22.7	    	    DURATION OF CONFIDENTIALITY OBLIGATIONS	  	30
		 	22.8	    	    ADDITIONAL PG&E CONFIDENTIAL INFORMATION	  	30
		 	22.9	    	    PUBLICITY	  	31

  

  
 PG&E/SSN Confidential 
 Page iii 

							
				
	23.	 		    	AUDITS AND RECORDS	  	32
				
		 	23.1	    	    PG&E AUDIT RIGHTS	  	32
		 	23.2	    	    AUDIT FOLLOW-UP	  	33
		 	23.3	    	    RECORDS RETENTION	  	33
		 	23.4	    	    SSN AUDIT RIGHTS	  	33
				
	24.	 		    	COMPLIANCE WITH POLICIES, PROCEDURES AND LEGAL REQUIREMENTS	  	34
				
		 	24.1	    	    COMPLIANCE WITH PG&E POLICIES AND PROCEDURES	  	34
		 	24.2	    	    LEGAL REQUIREMENTS	  	34
		 	24.3	    	    NETWORK HARDWARE LOCATION	  	
		 	24.4	    	    GRATUITIES	  	35
		 	24.5	    	    COSTS ASSOCIATED WITH COMPLIANCE WITH LEGAL REQUIREMENTS	  	35
		 	24.6	    	    CERTAIN COMPLIANCE OBLIGATIONS RELATING TO SARBANES-OXLEY	  	35
		 	24.7	    	    FURTHER COOPERATION	  	35
				
	25.	 		    	SERVICES AND SAFETY	  	35
				
	26.	 		    	SSN PERSONNEL	  	37
				
		 	26.1	    	    GENERAL REQUIREMENTS FOR SSN PERSONNEL	  	37
		 	26.2	    	    ***	  	
		 	26.3	    	    WOMEN, MINORITY, AND DISABLED VETERAN BUSINESS ENTERPRISES	  	39
				
	27.	 		    	SUBCONTRACTORS	  	40
				
	28.	 		    	INSURANCE AND ***	  	40
				
		 	28.1	    	    INSURANCE	  	40
		 	28.2	    	    ***	  	40
				
	29.	 		    	DISPUTE RESOLUTION	  	40
				
		 	29.1	    	    INFORMAL DISPUTE RESOLUTION	  	40
		 	29.2	    	    CONTINUED PERFORMANCE	  	41
		 	29.3	    	    EQUITABLE REMEDIES	  	41
				
	30.	 		    	MISCELLANEOUS	  	42
				
		 	30.1	    	    FORCE MAJEURE	  	42
		 	30.2	    	    ASSIGNMENT	  	43
		 	30.3	    	    PROVISION OF ***	  	43
		 	30.4	    	    NOTICE OF ***	  	44
		 	30.5	    	    ORDER OF PRECEDENCE	  	44
		 	30.6	    	    GOVERNING LAW AND JURISDICTION	  	44
		 	30.7	    	    SEVERABILITY	  	45
		 	30.8	    	    AMENDMENTS	  	45
		 	30.9	    	    INTERPRETATION	  	45
		 	30.10	    	    SURVIVAL	  	45
		 	30.11	    	    NOTICES	  	46

  

  
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		 	30.12	    	    WAIVERS	  	46
		 	30.13	    	    RELATIONSHIP	  	46
		 	30.14	    	    ENTIRE AGREEMENT; GOVERNING TERMS	  	47
		 	30.15	    	    COUNTERPARTS	  	47
		 	30.16	    	    ***	  	47
		 	30.17	    	    DEFINITIONS	  	47

  

  
 PG&E/SSN Confidential 
 Page v 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

Schedules and Annexes 
  

 

			
	SCHEDULES AND ANNEXES
		
	A.	    	Technical Annexes
		
		    	Annex A-1: SmartMeter Master Project Plan
		
		    	Annex A-2: Statement of Work
		
		    	Annex A-3: Product Documentation
		
		    	Annex A-4: Third Party Products and IT Infrastructure Specifications
		
		    	Annex A-5: Functional Requirements and Product Roadmap
		
		    	 Attachment A-5.1: SmartMeter System Performance Standards

		
		    	Annex A-6: Service Territory
		
		    	Annex A-7: List of SSN Products and Product Tools
		
		    	Annex A-8: NIC/HAN Technical Specifications
		
	B.	    	Pricing and Payment Terms
		
		    	Annex B-1: Pricing Tables
		
	C.	    	Minimum Lead Times
		
	D.	    	Governance Framework and Processes
		
		    	Annex D-1: Change Control Procedures
		
	E.	    	Review, Testing and Acceptance Process for Deliverables
		
		    	Annex E-1: Severity Levels and Response/Resolution Requirements
		
	F.	    	Compensation for *** and ***
		
	G.	    	Product and Service Warranties
		
	H.	    	Software Maintenance And Support
		
	I.	    	Security Requirements
		
	J.	    	Approved Subcontractors and ***
		
	K.	    	Non-Production Hosting Terms and Conditions
		
	L.	    	Additional Policies and Procedures
		
		    	Annex L-1: PG&E Policies
		
	M.	    	Insurance
		
	N.	    	Diversity Subcontracting Policy
	
	EXHIBITS
	
	Exhibit 1: Form of Escrow Agreement
	
	Exhibit 2: ***
	
	Exhibit 3: PG&E SmartMeter System Level Requirements
	
	Exhibit 4: Test Strategy
	
	Exhibit 5: PG&E IT Change Management Standard

  
  

PG&E/SSN Confidential 
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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

 GENERAL TERMS AND CONDITIONS 

 

	1.	PREAMBLE 

  

	1.1	Background and Purpose 

 The Agreement is
made and entered into with reference to the following: 
  

	(a)	PG&E is one of the largest combination natural gas and electric utilities in the United States. Based in San Francisco, the company is a wholly owned subsidiary of
PG&E Corporation. Its operations are regulated by the California Public Utilities Commission (“CPUC”), the Federal Energy Regulatory Commission, and other regulatory agencies. 

 

	(b)	PG&E intends to acquire and deploy radio frequency mesh technology (“RF Mesh”) and home area network (“HAN”) technology and solid
state electric meters incorporating integrated service management switches capable of supporting disconnect, reconnect and load limitation functionality (“Meters”) for use in PG&E’s electric metering network (such
technology is referred to as the “SmartMeter System” and such project is referred to as the “SmartMeter Upgrade Project”). 

 

	(c)	The SmartMeter Upgrade Project involves: (i) the acquisition, installation and operation of the RF Mesh, HAN and Meters for the capture, analysis, storage and
processing of data from PG&E’s residential customers; (ii) the integration of those systems with PG&E’s existing systems; and (iii) the coordination of changes in key PG&E business processes. PG&E desires all of
those activities be performed in a manner that delivers automated metering and other business functionality, and the associated financial, operational and other benefits expected from the SmartMeter Upgrade Project, without impairing PG&E’s
ongoing operations, billing, and customer service. 

  

	(d)	PG&E will procure the installation of the SmartMeter Systems and Meters and the integration of such systems with PG&E’s existing systems through separate
agreements with third party product and service providers. In particular, PG&E, SSN and a number of Meter suppliers have collaborated to develop a number of Meter options incorporating SSN’s RF Mesh and HAN technology.

  

	(e)	SSN’s role and responsibilities under this Agreement will be to provide certain products comprising a portion of the SmartMeter System (as more fully described in
the Annexes to Schedule A) and associated implementation support, training, documentation and other services as necessary to enable PG&E to implement the SmartMeter System. In respect to Meters, SSN will work closely with PG&E’s Meter
suppliers to deliver integrated Meter, RF Mesh and HAN end point devices through contracts between PG&E and the Meter suppliers. 

  

	(f)	The SmartMeter Upgrade Project is being conducted in accordance with the CPUC’s 2002 Order Instituting Rulemaking (OIR) to improve demand response by retail
customers in California. 

  

	(g)	The Agreement establishes the terms and conditions on which PG&E will, through the execution and delivery of Purchase Orders, purchase Products and Services from
SSN. 

  
  

  
 PG&E/SSN Confidential 

 SMART METER PROGRAM UPGRADE 

SUPPLY AGREEMENT 
  

Between 
  

	1.	 Pacific Gas and Electric Company (“PG&E”) a California corporation with offices at 77 Beale Street, San Francisco,
California 94177; and 

  

	2.	 Silver Spring Networks (“SSN”) a Delaware corporation with offices at 575 Broadway Street, Redwood City, California 94063.

 Effective Date: July 23, 2008 
 This Smart Meter Program Upgrade Supply Agreement (the “Agreement”) consists of this signature page plus the attached GENERAL TERMS AND CONDITIONS and Schedules A through N. 

Intending to be legally bound, each of the undersigned Parties has caused its duly authorized representative to execute the Agreement as of the Effective
Date. 
  

			
	 Pacific Gas and Electric Company

By: /s/ Charles Tuiamugabo

Printed: Charles Tuiamugabo

Title: Sr. Director - Supply Chain

Date: 7-23-2008
	 	 Silver Spring Networks
 By:
/s/ Scott A. Lang
 Printed: Scott A. Lang
 Title: CEO
 Date: 7-23-2008

  
 PG&E
and SSN Confidential 

  

	1.2	Construction of Preamble 

 This preamble
is intended to provide a general introduction to the Agreement. It is not intended to alter the plain meaning of the Agreement or to expand the scope of the Parties’ express obligations under it. However, to the extent the terms and conditions
of the Agreement do not address a particular circumstance or are otherwise unclear or ambiguous, such terms and conditions are to be interpreted and construed so as to give full effect to the provisions of this preamble. 

 

	1.3	Defined Terms 

 Capitalized terms used in
the Agreement are defined in Section 30.17 (Definitions) or in-place where the term is used and have the meanings given unless otherwise specified herein. 
  

	1.4	Statement of Work 

  

	(a)	The initial scopes of work to be performed by SSN (all of which collectively are referred to as the “Statement of Work”) are attached as Annex A-2. The
Statement of Work may be updated or supplemented from time to time upon the mutual agreement of PG&E and SSN. SSN will perform and deliver the Products and Services to PG&E in accordance with the Statement of Work. 

 

	(b)	The Parties may execute additional scopes of work which will be incorporated into the Statement of Work, together with pricing tables applicable to those scopes of work
which shall be incorporated into Schedule 8 (Pricing and Payment Terms). 

  

	(c)	The Statement of Work (including each additional scope of work agreed by the Parties) will be subject to and deemed to incorporate the terms and conditions of this
Agreement as if fully included in the text of the Statement of Work from the effective date of each scope of work. 

  

	2.	SUPPLY OF PRODUCTS 

  

	2.1	Supply of Products; Services 

  

	(a)	Subject to PG&E’s payment of the applicable fees in accordance with this Agreement, SSN will: 

 

	 	(i)	sell to PG&E the Equipment and spare parts or other components ordered by PG&E through the issuance of Purchase Orders as described in Section 2.1(b);

  

	 	(ii)	license to PG&E the Licensed Material; and 

  

	 	(iii)	provide PG&E with the Services (as defined in this Agreement), in accordance with the terms of this Agreement. 

 

	(b)	Subject to Section 4.1(d), PG&E agrees to purchase from SSN the Products and spare parts as ordered by PG&E pursuant to Purchase Orders. This Agreement
will not be construed to limit PG&E’s right to negotiate or contract with any other vendors, suppliers, sellers, service providers or other third parties, nor will it be construed to limit PG&E’s right to obtain products or
services from third parties. 

  

  
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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

	(c)	 PG&E and its Affiliates, shall have the right to purchase Products and Services under this Agreement. 

 

	2.2	Product Changes and Manufacturing Changes 

  

	(a)	 *** The parties will follow the change control process to be agreed upon pursuant to Section 4(a)(ii) of Schedule D-1 (Change Control
Procedures) with respect to any such change and SSN will *** in accordance with that agreed-upon process which ***. If SSN is unable to meet an Equipment delivery schedule due to the*** under this Section, then the date(s) for***delivery shall be
*** PG&E’s approval of any change proposed by SSN does not, unless the parties expressly agree otherwise in writing, alter, invalidate or nullify the warranties provided in Schedule G (Product and Service Warranties).

  

	(b)	 If SSN makes a change of the type identified in Section 2.2(a), PG&E shall have the right to conduct acceptance testing of the changed
Products, manufacturer and/or manufacturing process prior to delivery in accordance with the acceptance testing processes set forth in the Statement of Work and Schedule E (Review, Testing and Acceptance Process for Deliverables). Without limitation
to any other remedies that may be available to PG&E, PG&E shall have the right to reject the new Products if the new Products do not pass acceptance testing. 

 

	2.3	Additional Product Volumes 

 SSN will sell to PG&E additional Products as needed by PG&E to support the maintenance, operation and expansion of the SmartMeter System during the Service Period. 

 

	2.4	New Products 

 SSN will *** work with PG&E to develop new product offerings related to the Products and to evolve the existing Products as necessary to meet PG&E’s evolving business objectives throughout
the Deployment Period. SSN will review PG&E’s proposals, and the Parties will use Commercially Reasonable Efforts to determine a mutually agreeable scope, responsibilities, fees and timing for any such potential project. 

 

	2.5	Training 

SSN will provide training to PG&E and the SmartMeter Suppliers as more fully described in the Statement of Work to
enable PG&E to install, operate and maintain the SmartMeter System. 
  

	2.6	Incorporation of Prior Product Supplies 

 Any Products and Services provided by SSN to PG&E pursuant to the Testing Agreement entered into by the Parties on November 19, 2007 are deemed to have been provided to PG&E under this
Agreement and pursuant to the terms hereof, including Section 4.5 (Liquidated Damages and ***), applicable warranties in Section 16 (Product Performance and Service Warranties) and indemnities in Section 18 (Indemnification).

  
  

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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

	3.	FORECASTING AND VOLUMES 

  

	3.1	Inventory Ordering and Management 

  

	(a)	PG&E will work with SSN and other SmartMeter Suppliers to develop a written inventory ordering and inventory management process that provides reasonable forecasting
and reasonable assurance of supply. 

  

	(b)	SSN will hold at least ***’ inventory of Products (ready to ship) based upon the then most recent PG&E Purchase Order at SSN’s facilities or at its
suppliers’ facilities during the Deployment Period. SSN must meet its delivery obligations under this Agreement regardless of the location at which it holds inventory. 

 

	3.2	Annual Forecasts 

  

	(a)	*** PG&E will provide SSN a forecast for all Products on an ongoing basis and no less frequently than ***. 

 

	(b)	All forecasts are for planning purposes only and are non-binding upon PG&E and, for the avoidance of doubt, SSN will not be entitled to any compensation in respect
of costs it may incur based on forecasts provided by PG&E. 

  

	3.3	Product Roadmap 

  

	(a)	The Product Roadmap sets out the enhancements, Upgrades and Product developments that SSN will provide to PG&E and the dates by which they must be delivered.

  

	(b)	SSN will commence initial production start-up in accordance with the Product Roadmap and, in any event, commence shipment of Products no later than *** days after
receiving PG&E’s initial Purchase Order. 

  

	3.4	Key Suppliers and Alternate Supply Sources 

  

	(a)	Pursuant to Section 14.1, SSN will deposit into escrow copies of SSN’s agreements with third party suppliers of material components of the Equipment provided
to PG&E hereunder (“Supplier Material”) or summary descriptions of such agreements if SSN is prohibited by confidentiality obligations from depositing the agreements in escrow, despite using Commercially Reasonable Efforts to
obtain the consent of the other party. SSN will request assurances from each of SSN’s major suppliers for the Equipment provided to PG&E hereunder that, upon release of the Escrowed Materials, each such supplier will provide the applicable
Equipment components to PG&E on agreed upon terms. 

  

	(b)	SSN will provide PG&E with summary descriptions of the Supplier Material and, upon request of PG&E, SSN’s *** of such agreements and the accuracy of the
summary descriptions provided by SSN. 

  

	(c)	SSN will update the Supplier Material whenever and if the contractual scope of SSN’s arrangements with third party material suppliers are changed.

  
  

  
  

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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

	(d)	At PG&E’s written request, SSN will use Commercially Reasonable Efforts to establish alternate supply sources for key components of the Products.

  

	3.5	No Minimum Volume 

  

	(a)	PG&E has no obligation to purchase any minimum volume of Products or Services under this Agreement. 

 

	(b)	PG&E will, subject to Section 4.6 (Re-Scheduling and Cancellation), incur a commitment to purchase Products or Services only upon the issuance by PG&E of
Purchase Orders. 

  

	4.	ORDERING, DELIVERY, INSPECTION AND ACCEPTANCE TESTING 

  

	4.1	Purchase Orders 

  

	(a)	PG&E will order the Products by issuance of a Purchase Order. 

  

	(b)	PG&E or its agent will make periodic requests for releases of Products issued against the Purchase Order (“Release Authorizations”). Each Release
Authorization will include the desired quantity of Products, specified days for delivery, which will be in accordance with the Minimum Lead Times specified in Schedule C (Minimum Lead Times) (the “Delivery Schedule”), and the delivery
destination. 

  

	(c)	SSN will confirm acceptance of Purchase Orders no later than *** Business Days after the date upon which SSN receives a Purchase Order and will confirm acceptance
of Release Authorizations no later than *** Business Days after the date upon which SSN receives a Release Authorization. SSN may reject a Purchase Order or Release Authorization (or part thereof) only if the requested Delivery Schedule is
earlier than the Minimum Lead Times or if the Purchase Order or Release Authorization is otherwise not in accordance with the terms of this Agreement. SSN will notify PG&E in writing with the reason for rejection no later than *** after the date
upon which SSN receives a Purchase Order and no later than *** after the date upon which SSN receives a Release Authorization. If SSN fails to ***, SSN***will be *** 

 

	(d)	The placing by PG&E of a Purchase Order and SSN’s acceptance thereof in accordance with this Agreement will create a contract of sale between SSN and PG&E
pursuant to the terms of such Purchase Order and this Agreement and subject to Section 4.6 (Cancellation) and Section 4.7 (Change Request). PG&E is not obligated to purchase any products from SSN under a Purchase Order unless and until
such Purchase Order is duly executed by an authorized representative of both Parties. 

  

	(e)	The terms of any Purchase Order or Release Authorization issued by PG&E or its designee (as identified in writing to SSN), or any Purchase Order or Release
Authorization acceptance issued by SSN (“Order Documentation”), will not alter the terms of this Agreement. If there is any conflict or inconsistency between the Order Documentation and the terms of this Agreement, the terms of this
Agreement will control; provided, however, that such Order Documentation may, with respect to the Products to be provided under such Order Documentation, amend or override the terms set forth in other documents that form part of the Agreement
if that Order Documentation specifically identifies the document and the specific terms that the Order Documentation is intended to amend or override, and has been reviewed and approved by legal counsel for both Parties, as evidenced in writing on
the final version of the Order Documentation signed by the Parties. 

  

  
  

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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

	(f)	 If SSN does not receive Release Authorizations accounting for all Products in a Purchase Order, it will ***. 

 

	4.2	Delivery; Title; Risk of Loss 

  

	(a)	 SSN shall deliver all Equipment to the PG&E locations designated in a Release Authorization or by PG&E in accordance with
Section 4.1(f) and unless otherwise stated in Schedule B (Pricing and Payment Terms), the Product prices include the ***. 

  

	(b)	 Risk of loss in the Products will pass to PG&E upon *** of the Products to PG&E. 

 

	(c)	 Title to the Products will pass to PG&E upon *** of the Products by PG&E. 

 

	(d)	 *** Products are subject to PG&E’s prior written consent. 

 

	(e)	 SSN will be responsible for assuring that the quantity of Products delivered is consistent with the quantity and the Delivery Schedule specified in
the Release Authorization. Any variation from the quantity of Products (including over-deliveries) and/or Delivery Schedule will be subject to the prior written consent of PG&E, provided that SSN will remain responsible for fulfillment of the
Release Authorization. 

  

	(f)	 Without limiting the generality of the foregoing, SSN will promptly notify PG&E upon becoming aware of any circumstances that may reasonably be
expected to jeopardize or interfere with the timely and successful performance of SSN’s obligations under this Section 4. 

  

	4.3	Inspection 

  

	(a)	 PG&E shall have the right at its own cost and discretion to conduct an inspection of the Products as delivered to the delivery destinations
identified in the Release Authorization. 

  

	(b)	 If PG&E reasonably determines that the Products or delivery are not compliant with this Agreement or the applicable Purchase Order or Release
Authorization, PG&E shall notify SSN of the non-compliance in writing within *** days of the date of delivery and PG&E will at its discretion have the right to require SSN, at SSN’s risk and expense, to, in SSN’s sole discretion,
immediately repair the non-compliant Products or ship replacement Products to PG&E’s designated location on an expedited basis. 

  

	4.4	Acceptance Testing 

  

	(a)	 The Parties will test the Products pursuant to acceptance testing processes as set forth in the Statement of Work and Schedule E (Review, Testing
and Acceptance Process for Deliverables). 

  

	(b)	 SSN will comply with the testing procedures set forth in Schedule E and (subject to the terms of this Agreement) such compliance will not limit
PG&E’s right to remedies for any breach of warranties arising from the subsequent failure of the Products after acceptance testing. 

 

  
  

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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

	4.5	Liquidated Damages and *** 

  

	(a)	SSN acknowledges and agrees that time is of the essence with respect to all provisions of this Agreement that specify a time for SSN’s performance or delivery.

  

	(b)	As provided in Schedule F (Compensation for *** and ***) and subject to the terms set forth in that Schedule: (i) SSN shall pay PG&E Liquidated Damages if any
breach of SSN’s obligations under this Agreement results in ***; and (ii) SSN shall also reimburse PG&E for *** that result from any breach of this Agreement by SSN. 

 

	(c)	Any amounts due from SSN pursuant to Schedule F (Compensation for *** and ***) will be paid within *** days from written notice from PG&E to SSN. In the case
of any payment due from PG&E to SSN, PG&E may *** from SSN pursuant to Schedule F (Compensation for *** and ***) *** by PG&E to SSN. 

 *** 
  

	4.6	Cancellation and Re-Scheduling 

  

	(a)	PG&E may, ***, cancel a *** upon written notice at least *** days prior to the designated ship date in the Purchase Order. *** 

 

	(b)	PG&E may, with at least *** days’ prior notice, delay a requested shipment of Products under a ***. 

 

	(c)	*** 

  

	(d)	PG&E may change a scheduled release quantity or mix of Products upon written notice at least *** days prior to the designated ship date specified in the Purchase
Order. If PG&E does not issue any further Purchase Orders under this Agreement, PG&E shall pay SSN for ***. SSN will use Commercially Reasonable Efforts to mitigate the cost of ***. 

 

	(e)	Nothing in this Section 4.6 shall be deemed a Change Request pursuant to Section 4.7. 

 

	4.7	Change Request 

  

	(a)	From time to time, PG&E may issue Change Requests to modify functional, technical or other requirements or specifications for the Products, the *** (if SSN has
given its prior written consent to such change in ***, such consent not to be unreasonably withheld) or the terms of a Purchase Order. No such modification will be deemed effective unless embodied in a Change Request duly issued by PG&E and
unless agreed upon in writing by both Parties. 

  

	(b)	Each Change Request shall be processed according to the Change Control Procedure set forth in Annex D-1 (Change Control Procedures). 

 

  
  

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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

	(c)	The price of any new equipment or services required by a Change Request will be a *** price agreed by the Parties. Any adjustment in price is subject to the prior
written agreement of PG&E and SSN. 

  

	5.	DEPLOYMENT 

  

	5.1	Deployment of SmartMeter System 

  

	(a)	SSN will cooperate with PG&E and other SmartMeter Suppliers in the integration and deployment of the SmartMeter System, under PG&E’s overall management and
direction. 

  

	(b)	Commencing upon receipt of an initial Purchase Order and thereafter during the Deployment Period, SSN will: 

 

	 	(i)	provide training for PG&E and SmartMeter Suppliers installing the SmartMeter System; 

 

	 	(ii)	Operate a help desk to support PG&E and SmartMeter Supplier installation operations from *** to *** Pacific time; 

 

	 	(iii)	Provide comprehensive assistance to PG&E in testing and quality assurance of the SmartMeter System as more fully described in Schedule E (Review, Testing and
Acceptance Process for Deliverables); and 

  

	 	(iv)	Assist PG&E in development of installation guides, standard drawings and other materials relating to the SmartMeter System. 

 

	(c)	SSN will comply with PG&E’s project timeline for deployment of the SmartMeter System. 

 

	5.2	System Integration 

  

	(a)	SSN will supply a fully functioning *** and provide reasonable assistance necessary to enable PG&E to *** as specified in the Statement of Work and Schedule E
(Review, Testing and Acceptance Procedures for Deliverables). 

  

	(b)	PG&E will procure the hardware and third party software specified by SSN as required for the *** system as specified in Annex A-4 (Third Party Products and IT
Infrastructure Specifications). 

  

	(c)	SSN will work with PG&E and the other SmartMeter Suppliers to perform the integration, testing and certification tasks set out in the Statement of Work and Schedule
E (Review, Testing and Acceptance Process for Deliverables). 

  

	(d)	SSN will provide reasonable assistance to PG&E for the integration, testing and certification activities referred to in Section 5.2(c) above.

  
  

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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 
  

	5.3	On-site Production Support 

 SSN will
provide on-site production support for Software in accordance with Schedule H (Software Maintenance and Support): 
  

	(a)	leading up to the date upon which the SmartMeter System goes into production with billing based upon system-derived meter reads (“Live Billing”);

  

	(b)	for *** after Live Billing begins; 

  

	(c)	at other times ***, including when PG&E is ***; and 

  

	(d)	during ***. 

  

	6.	DESIGN AND CONSULTING SERVICES 

  

	6.1	Updates to Network Design 

 During the
Deployment Period, as more fully described in the Statement of Work, SSN will periodically update the network design and recommend reconfigurations and changes to the network and Software to keep pace with changes in PG&E’s customer base
and network traffic. 
  

	6.2	Ongoing Design and Consulting Services 

  

	(a)	SSN will provide network design consulting support to PG&E during the Service Period as set forth in the Statement of Work. 

 

	(b)	The warranties regarding network design and the Products and Services set out in Schedule G (Product and Service Warranties) will apply to ***.

  

	6.3	Network Hardware Location 

  

	(a)	PG&E has the right to review and approve the network design, for regulatory compliance, including compliance with environmental regulations. The Parties will work
together to review the network design to identify any regulatory issues, including to identify and mitigate any potential environmental impact issues with respect to placement of Network Hardware. In the event PG&E identifies a potential
regulatory concern with the network design, including any environmental impact issues, the Parties will meet within *** Business Days to discuss ways to mitigate the issue so that the network design complies with all regulatory requirements.
PG&E shall have final approval over the relocation of any Network Hardware. 

  

	(b)	In addition, in the event PG&E identifies a potential regulatory concern with the network design, including any environmental impact issues, PG&E has the right
to relocate Network Hardware. PG&E shall notify SSN in writing of its request to relocate the Network Hardware; SSN shall respond in writing to PG&E within *** Business Days identifying to PG&E any performance issues regarding the
relocation; the Parties will work together to revise the network design. PG&E shall have final approval over the relocation of any Network Hardware. 

  
  

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	7.	SOFTWARE MAINTENANCE AND SUPPORT SERVICES 

Unless terminated in accordance with Section 14.3(c): 
  

	(a)	 SSN will provide PG&E the support and maintenance Services, including the Upgrades as set forth in
Schedule H (Software Maintenance and Support). 

  

	(b)	 The Software license fees set out in Schedule B (Pricing and Payment Terms) cover all*** during the Deployment Period. 

 

	(c)	 During the Service Period, PG&E may, at its option, continue to purchase Software support and maintenance Services as provided in Schedule H
(Software Maintenance and Support) by providing written notice to SSN not less than *** days before the start of, and each anniversary of the commencement of, the Service Period and paying the support and maintenance fees set out in Schedule B
(Pricing and Payment Terms). If PG&E elects not to continue to purchase Software support and maintenance Services, it may thereafter reinstate such Services ***. 

 

	(d)	 PG&E will decide if and when to implement any Current Release of the Software, firmware, or Products. SSN will provide support for all current
versions of Products, and will provide support for any prior version of a Product for a period of *** commencing on the date that the new version of the Product is made available to PG&E for use in its operations. 

 

	(e)	 *** 

  

	8.	PRODUCT SUPPORT TOOLS 

  

	(a)	 SSN will make the Product Support Tools and associated Documentation available to PG&E in electronic form. 

 

	(b)	 SSN will provide PG&E and other SmartMeter Suppliers with training on each level of the Products (from field test tools through backend systems)
and the Product Support Tools. 

  

	(c)	 SSN will maintain and support the Product Support Tools for as long as the ***. 

 

	(d)	 ***. 

  

	(e)	 Notwithstanding the obligations set out in Sections 8(a) to 8(d) above, SSN may discontinue providing support for a particular Product Support Tool
if the functionality of that item has been either duplicated through another mechanism or the Parties agree that further support is unnecessary. 

  

	9.	PAYMENT AND FEES 

  

	9.1	Invoicing and Payment 

 SSN will issue
invoices and PG&E will pay for the Products and Services accordance with Schedule B (Pricing and Payment Terms). 

  
  

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	9.2	*** 

  

	(a)	If, during the Deployment Period or the Service Period, SSN ***as contemplated by this Agreement*** to PG&E under this Agreement, SSN shall so *** as set forth
below. For a period of *** 

  

	(b)	*** under this Agreement ***determined as follows ***(i)***(ii)*** 

  

	(c)	For the purposes of this Section 9.2, “***” means *** under this Agreement after making *** 

 

	(d)	Beginning with the *** of the Effective Date and ***thereafter, SSN’s*** shall provide a *** pursuant to this Section and, if so, the ***. SSN shall, if ***,
either (i) *** in***accordance with the terms of this Agreement, or (ii) *** in accordance with the procedures set forth in Section 23 (Audits and Records). 

 9.3 New Products 
 During the term of this Agreement, SSN will advise PG&E of its
development of any new products having appropriate capabilities that could be substituted for Products being purchased hereunder at a lower price. SSN agrees to negotiate, in good faith, the Fees for those products and agrees that PG&E may
purchase such substituted products pursuant to the terms and conditions of this Agreement. 
  

	10.	GOVERNANCE 

  

	10.1	Governance 

 Schedule D (Governance
Framework and Processes) shall set forth the principles governing the interactions among SSN, PG&E and other SmartMeter Suppliers and certain key processes they will implement to ensure that each SmartMeter Supplier is able to fully execute its
roles and responsibilities in a manner that maximizes the success of the SmartMeter Upgrade Project. The Parties will periodically review those principles and processes and PG&E and SSN will update Schedule D (Governance Framework and Processes)
as needed to reflect the most productive and beneficial working relationship. 
  

	11.	QUALITY ASSURANCE 

  

	11.1	Certification 

  

	(a)	SSN will comply with the following PG&E certification requirements for the Products: *** for Network Hardware and *** for Meters. PG&E may introduce additional
certification requirements through the Change Control procedure in Section 4.7. 

  

	(b)	Upon *** Business Days ***, no more than *** PG&E will have the right to ***. Any such *** below. 

 

	11.2	Product Performance Metrics 

 On a
periodic basis as requested by PG&E, SSN will provide detailed written reports to PG&E listing specific metrics for each SSN Product, including performance failures in the period and on a cumulative basis, or as otherwise mutually agreed
upon in writing by the Parties. 

  
  

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	11.3	Root Cause Analysis 

 SSN shall conduct a
root cause analysis with respect to any Products not conforming to the requirements set forth in this Agreement and provide a written report for such root cause analysis and its final determination regarding specific unit returns for inoperable
Products or in- warranty repair. SSN shall provide such report within *** days from SSN’s learning of such non-conformity or as otherwise mutually agreed upon in writing by the Parties. The report will include, but not be limited to, the
following: 
  

	(a)	number of units related to this issue; 

  

	(b)	full description of the symptom; 

  

	(c)	final root cause determination; 

  

	(d)	methodology of identifying and resolving the root cause; and 

  

	(e)	target dates for installation of resolution for all units involved. 

 Such report will be in a form as agreed upon in writing by PG&E and SSN. At the written request of PG&E, SSN shall provide additional information with respect to SSN’s root cause analysis as
requested by PG&E, with such information to be provided within *** days from such request or as otherwise mutually agreed upon in writing by the Parties. 
  

	11.4	Performance Assessments 

 SSN will
participate in periodic business reviews with PG&E and other SmartMeter Suppliers. 
  

	12.	DOCUMENTATION 

  

	12.1	Provision of Documentation 

 SSN will
provide PG&E with a master copy and a soft copy of the Documentation for each Product. 
  

	12.2	Provision of User Documentation 

 SSN will
provide PG&E with a master copy and a soft copy of the User Documentation for each Product. SSN will supply User Documentation in electronic format suitable for internal electronic dissemination by PG&E to anyone who may access the User
Documentation pursuant to the License. SSN will provide a *** upon the request of PG&E. If PG&E requires additional hardcopies of the User Documentation, it may ***. 

 

	12.3	Technical Information Service 

  

	(a)	SSN will provide PG&E with prompt updates to the Documentation as well as updates of other SSN Product information in order to ensure such Documentation and other
information remains materially current, complete and accurate: 

  

	 	(i)	With respect to Software, for as long as PG&E is receiving support and maintenance; and 

  
  

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	 	(ii)	With respect to Equipment, for the Warranty Period and the Extended Warranty Period (as defined in Schedule G (Product and Service Warranties)).

  

	(b)	The updates referred to above will include, but not be limited to, the ***. SSN will supply information in electronic format suitable for internal electronic
dissemination by PG&E. If the electronic format is not available, SSN will supply information in hardcopy format. 

  

	12.4	Product Numbering and Labeling 

 SSN will
comply with PG&E’s Product numbering, labeling and other similar requirements. 
  

	13.	TECHNOLOGY 

  

	13.1	License Grant 

  

	(a)	Subject to payment of applicable license fees as set forth in Schedule B (Pricing and Payment Terms), and subject to the restrictions on use set out in this Agreement,
SSN hereby grants to PG&E, and PG&E accepts, an irrevocable and perpetual (subject to Section 13.2(b)), sub-licensable, non-exclusive, royalty-free, fully paid-up right and license to Use the Licensed Material in the Service Territory
(the “License”). 

  

	(b)	PG&E acknowledges that SSN may, over time, develop a range of new and unique products that would not be covered in this Agreement. 

 

	(c)	The License entitles PG&E to make or cause to be made such *** under this Agreement *** as permitted by this Agreement, including for PG&E’s back-up and
*** purposes. PG&E may make copies of the Licensed Materials without further permission of SSN and regardless of whether the Licensed Materials and other materials are copyrighted or otherwise restricted or proprietary; provided, however, that
PG&E shall replicate and not alter all proprietary notices on the Licensed Materials. Such copying for PG&E’s use shall not constitute infringement or misappropriation of the Intellectual Property Rights of SSN.

  

	(d)	The License expressly includes the grant of a license and rights to contractors, consultants, outsourcing vendors, auditors, regulators and other third parties to Use
the Licensed Materials to perform services for PG&E provided that any such license is in writing, contains obligations of confidentiality that are no less protective than those set forth in this Agreement and ***. PG&E will notify SSN of ***
engages to host or operate the Software for PG&E’s benefit and ***. 

  

	(e)	Notwithstanding Section 13.1(a), PG&E may host the Software on equipment located outside the Service Territory and such hosting does not constitute
unauthorized Use of the Software. Except for the foregoing, ***. 

  

	(f)	All rights and licenses granted under or pursuant to this Agreement shall be deemed to be, for purposes of section 365(n) of the U.S. Bankruptcy Code, licenses or
rights to “intellectual property” as defined under section 101(52) of the U.S. Bankruptcy code. The Parties agree that PG&E, as a licensee of such rights under this Agreement, shall retain and may fully exercise all of its rights and
elections under the U.S. Bankruptcy code. 

  
  

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	13.2	Software 

  

	(a)	 The License includes both *** and *** forms of the Software. 

 

	(b)	 The Software License grant is effective immediately but in respect of any Software with a license fee ***, the License to that Software may be
terminated by SSN if: 

  

	 	(i)	 The event giving rise to PG&E’s obligations to pay the license fee *** has occurred and is undisputed and PG&E fails to pay SSN a
license fee ***when due, and fails to make such payment for a period of *** days after the date PG&E receives a notice of non-payment from SSN given in***accordance with Section 13.2(b)(ii) (a “License Fee Demand Notice”);
and 

  

	 	(ii)	 the License Fee Demand Notice is delivered to PG&E’s Program Manager with copies to PG&E’s General Counsel, Chief Financial
Officer and Senior Vice President and Chief Customer Officer. Such License Fee Demand Notice will refer to PG&E’s failure to pay the Software license fee *** in accordance with Schedule B (Pricing and Payment Terms), state that the notice
is being given under Section 13.2(b)(i) and state SSN’s intention to terminate the License if PG&E fails to make payment within *** days after receiving the***License Fee Demand Notice. 

 

	(c)	 There is no limit on PG&E’s use of the Software within the Service Territory. For the avoidance of doubt, there is no restriction on (and
no additional license fees will be payable based upon) the number of Meters, access points or relays, or the uses to which the network may be put by PG&E within the Service Territory including the provision of services to third parties located
within the Service Territory (including other utilities). 

  

	(d)	 PG&E may concurrently use the Software on any number of mainframe, mid-tier, network, workstation and portable computers at such site or sites
as PG&E may determine from time to time and may change the location or configuration of the hardware used to operate the Software, in PG&E’s sole discretion and ***. 

 

	(e)	 PG&E may use the Software in production and non-production environments, including development, test, back-up, archival and *** environments.

  

	(f)	 As provided by Section 14.3 (Source Code Escrow), PG&E may access the Source Code at ***. Until such time as PG&E is entitled to obtain
a permanent release of the Source Code from escrow (as provided in Section 14.3), *** PG&E shall have no obligation to deliver the Derivative Works to SSN. 

 

	13.3	Manufacturing Know-How 

 The License
includes the grant to PG&E of the right to Use the Manufacturing Know-How, and all SSN’s Intellectual Property Rights related thereto, to manufacture or have manufactured Equipment (including all firmware and Software included in or
necessary for operation of the Equipment in accordance with the Functional Requirements) for use within the Service Territory in the circumstances in which the Manufacturing Know-How is released from escrow pursuant to Section 14.2. 

  
  

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	13.4	APIs and Communication Protocol Technology 

SSN must, throughout the Deployment Period and the Service Period: 
  

	(a)	 provide to PG&E application programming interfaces (“APIs”) to permit PG&E and third party programmers to interface
external applications to the SmartMeter System and the Software; 

  

	(b)	 *** or Software (and that SSN generally makes available to its customers) available to third parties on commercially reasonable terms; and

  

	(c)	 ***. 

  

	13.5	*** 

 If requested by PG&E, SSN will
*** restrictions of this Agreement. 
  

	13.6	Covenant 

 SSN covenants that it will not
bring a Claim against PG&E, or otherwise assert against PG&E a Claim, that PG&E’s Use of any third party products or software as contemplated for the implementation and operation of the SmartMeter System infringes any Intellectual
Property Rights of SSN. 
  

	14.	ESCROW ARRANGEMENTS AND MANUFACTURING FEES 

  

	14.1	Escrow of Certain Materials 

  

	(a)	 SSN agrees to deposit the Escrowed Materials with NCC Group, Inc. (the “Escrow Agent”). 

 

	(b)	 The Parties will enter into an agreement with the Escrow Agent on substantially the same terms as those set out in Exhibit 1 (Form of Escrow
Agreement) which will provide for release of the Escrowed Materials as set out in this Section 14. The Form of Escrow Agreement set out in Exhibit 1 shows changes to the Escrow Agent’s standard terms and conditions that are requested by
PG&E and subject to approval by the Escrow Agent. 

  

	(c)	 SSN must deposit regular updates of the Escrowed Materials to ensure the Escrowed Materials are up to date versions of the Software, Documentation,
Manufacturing Know- How and Supplier Materials for the Products as used by or supplied to PG&E at that time. 

  

	14.2	Escrow of Manufacturing Know-How and Supplier Material 

  

	(a)	 PG&E may not use the Manufacturing Know-How to manufacture the Products or have the Products manufactured for it unless one of the conditions
for release of the Escrowed Material described in Section has occurred 14.2(c). 

  

	(b)	 The Escrow Agent will release the Manufacturing Know-How from escrow to PG&E as required by PG&E for PG&E’s ***provided that
PG&E ***. 

  
  

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	(c)	The Manufacturing Know-How and Supplier Material will be released from escrow to PG&E upon the occurrence of one or more of the following events:

  

	 	(i)	***pursuant to Section ***; 

  

	 	(ii)	***; 

  

	 	(iii)	***(as provided in Section ***); and 

  

	 	(iv)	***. 

  

	(d)	If the Manufacturing Know-How is released to PG&E pursuant to Section 14.2(c) above, PG&E will (subject to Section 14.2(e)) ***

  

	(e)	***. Should SSN ***, SSN will ***. For the purposes of this Section, “***” means the ***. 

 

	(f)	PG&E will report the number and type of Products manufactured and *** quarterly, within *** days following the end of each calendar quarter.

  

	(g)	If the Manufacturing Know-How or Supplier Material is released from escrow pursuant to Section 14.2(c)(i) such release will not relieve SSN of liability to
PG&E for any breach or non-performance of SSN’s obligations under this Agreement. 

  

	(h)	If PG&E elects to have the Manufacturing Know-How released from escrow pursuant to this Section, SSN shall: 

 

	 	(i)	provide reasonable assistance and cooperation to PG&E to assist PG&E to establish a source of Equipment supply using the Manufacturing Know-how and Supplier
Material; and 

  

	 	(ii)	At PG&E’s, provide PG&E with engineering and consulting Services relating to the Manufacturing Know-How for such period as PG&E may request, not to
exceed the shorter of the ***. If the release is made pursuant to Section 14.2(c)(ii), (iii) or (iv) SSN may ***. 

  

	(i)	Upon release of the Manufacturing Know-How and Supplier Material from escrow pursuant to this Section 14.2, PG&E may: 

 

	 	(i)	Use the Manufacturing Know-How including all SSN Intellectual Property Rights related thereto to manufacture or have manufactured Products for use within the Service
Territory in connection with the conduct of PG&E’s business; and 

  

	 	(ii)	Enter into agreements with SSN’s suppliers for the continuing supply of Product components to PG&E on substantially the same terms and conditions as those set
forth in the Supplier Materials. 

  

	(j)	Notwithstanding anything contained in this Agreement or any Schedule, Annex or Exhibit to the contrary, PG&E’s obligation to *** shall survive and continue
despite any expiration or termination of this Agreement. 

  
  

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	14.3	Escrow of Source Code 

  

	(a)	The Escrow Agent will perform validation and testing of the Source Code held in escrow upon request by PG&E, *** but no more frequently than ***.

  

	(b)	PG&E may obtain release of the Source Code from escrow, without obtaining SSN’s prior approval, upon the occurrence of one or more of the following events:

  

	 	(i)	As required by PG&E for PG&E’s validation, testing and business continuity purposes as contemplated by Section 13.2(f) above; provided that PG&E
returns the Source Code to the Escrow Agent when such validation or testing is complete without retaining any copies; 

  

	 	(ii)	upon *** for ***, on or after the *** anniversary of***commencement of the Software support and maintenance Services provided by SSN under this Agreement;

  

	 	(iii)	if SSN materially breaches its obligation to provide Software support and maintenance as required by the terms of this Agreement for more than *** consecutive days;

  

	 	(iv)	upon the occurrence of a *** days; 

  

	 	(v)	if SSN materially breaches its delivery obligations under this Agreement with respect to the Product *** set out in the *** and fails to cure such breach within ***
days of the applicable due date; 

  

	 	(vi)	Termination of this Agreement by PG&E pursuant to Section ***; and 

  

	 	(vii)	If PG&E ***, that SSN is ***. 

  

	(c)	If PG&E obtains the release of the Source Code from Escrow for any purpose other than validation, testing and business continuity purposes as contemplated by
Section 13.2(f) above: 

  

	 	(i)	it shall so notify SSN promptly; and 

  

	 	(ii)	notwithstanding anything contained in this Agreement or any Schedule, Annex or Exhibit hereto to the contrary, except in circumstances where the Source Code is released
during a *** of this***Agreement, SSN shall have no further obligation under this Agreement to *** provided, however, that such release will not relieve SSN of liability to PG&E for any breach or non-performance of SSN’s obligations under
this Agreement. 

  

	14.4	Obligations on release of Escrowed Materials 

  

	(a)	The provisions of this Section 14.4 apply in the event that Escrowed Materials are released to PG&E. 

  
  

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	(b)	The Escrowed Materials will be deemed to constitute SSN Confidential Information. 

 

	(c)	PG&E shall not provide the Manufacturing Know-How or Source Code to *** 

 

	(d)	*** 

  

	(e)	A *** is any party to whom SSN has granted a *** 

  

	(f)	PG&E shall keep the Escrowed Material confidential and use it solely for the purposes set forth in this Agreement and inform all employees who are given access to
the Escrowed Materials by PG&E that the Escrowed Materials are confidential trade secrets of SSN and are licensed or provided to PG&E as such. 

  

	(g)	PG&E shall restrict access to the Escrowed Materials to those employees, *** and auditors of PG&E who have agreed to be bound by confidentiality and use
obligations consistent with those set forth herein, and who have a need to access the Escrowed Materials in order to carry out their duties or provide services for PG&E. Upon request by SSN, PG&E shall *** 

 

	(h)	PG&E’s confidentiality agreements with *** and auditors who obtain access to the Escrowed Materials shall *** 

 

	(i)	The Products, including technical data, are subject to applicable U.S. export control laws, including the U.S. Export Administration Act and its associated regulations,
and may be subject to export or import regulations in other countries. PG&E agrees to strictly comply with all applicable U.S. export control laws and any other applicable regulations and customs laws and regulations of any other country for
which the government or any agency thereof requires an export license or other governmental approval at the time of modification, transport, export, or re-export. 

 

	15.	OWNERSHIP OF MATERIALS 

  

	15.1	Products and Product Enhancements 

  

	(a)	As between PG&E and SSN but subject to Section 15.1(b), SSN owns all right, title and interest including, without limitation, all Intellectual Property Rights
in the Products and the Product Documentation, and any *** that SSN or PG&E makes, unless it is agreed in writing by the Parties (on a case by case basis) that PG&E is to own such ***. 

 

	(b)	PG&E will own all right, title and interest, including, without limitation, all Intellectual Property Rights in, any *** (“PG&E-Specific Work
Product”) including PG&E-specific ***, PG&E-specific*** and PG&E-specific ***. 	 

  

	(c)	Section 15.1(b) shall not be deemed to prohibit SSN from independently developing work product that is similar to the PG&E-Specific Work Product for other
utility customers, provided that, in so doing, SSN does not incorporate any PG&E-Specific Work Product or breach any obligations with respect to PG&E Confidential Information. 

  
  

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	15.2	Manufacturing Know-How 

 SSN owns all
right, title and interest including, without limitation, all Intellectual Property Rights in the Manufacturing Know-How. 
  

	15.3	Jointly Developed Work 

 If the Parties
wish to work together to jointly develop technology, the Parties shall first enter into a separate written scope of work which shall govern the terms of such joint development work and specify the ownership of such jointly developed technology.

  

	15.4	No Liens in Deliverables 

  

	(a)	SSN will keep all Deliverables free and clear of liens, claims, encumbrances and interests of third parties and will not encumber, sell, assign, donate, transfer or
mortgage to, or grant any security interest in favor of, any third party any Deliverables under any circumstances. 

  

	(b)	SSN agrees that it will cooperate with PG&E and execute any agreements, instruments and other documents required to evidence or perfect PG&E’s ownership
interest in the Equipment and any PG&E-Specific Work Product. 

  

	(c)	SSN hereby designates PG&E as its attorney-in-fact to take all such steps as contemplated under this Agreement and to sign all such agreements, instruments,
documents and notices to protect and perfect PG&E’s ownership interests consistent with this Section 15.4. The foregoing power is coupled with an interest and is therefore irrevocable and will survive any termination or expiration of
this Agreement. 

  

	16.	PRODUCT PERFORMANCE AND SERVICE WARRANTIES 

  

	16.1	Product and Service Warranties 

 SSN
hereby makes the representations and warranties with respect to the Products set forth in Schedule G (Product and Service Warranties). 
  

	16.2	Services and Support Warranties 

 SSN
hereby makes the representations and warranties with respect to the Services as set forth in Schedule G (Product and Service Warranties). 
  

	17.	GENERAL WARRANTIES 

  

	17.1	Mutual Warranties 

 Each Party represents
and warrants that: 
  

	(a)	it has the requisite power, capacity and authority and all necessary licenses, permits and consents to enter into this Agreement and to carry out the obligations
contemplated by it; 

  

	(b)	there is no pending or threatened litigation or other matters which may have a material adverse affect on this Agreement or on its ability to carry out its obligations
under this Agreement; 

  

  
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	(c)	it does not have any commitments to third parties that conflict with its obligations under this Agreement; and 

 

	(d)	its execution, delivery and performance of this Agreement: 

  

	 	(i)	will not constitute a violation of any Legal Requirement, and that it will comply with all such Legal Requirements including Legal Requirements related to workplace
health and safety, equal opportunity hiring, non-discrimination in the workplace, hazardous substances, sexual harassment, and rights of disabled persons; and 

 

	 	(ii)	will not constitute a violation, breach or default under any agreement by which it or any of its assets (whether tangible or intangible) are bound (whether by charge,
pledge, lien or otherwise). 

  

	17.2	SSN Warranties 

 SSN represents and
warrants that: 
  

	(a)	*** 

  

	(b)	None of the *** will, at the time they are ***, and *** by PG&E as***contemplated by this Agreement will not, ***; 

 

	(c)	SSN is not insolvent, is not undergoing a liquidation, nor has a receiver or trustee been appointed for the benefit of its creditors, whether voluntary or otherwise;

  

	(d)	SSN is not in the process of seeking protection under the bankruptcy code, or any similar statute and is not unable to pay its debts as and when they come due;

  

	(e)	SSN is not aware as of the Effective Date of anything within its reasonable control which will or might adversely affect its ability to fulfill its obligations under
this Agreement; 

  

	(f)	SSN does and shall not have any material financial obligation or liability (absolute, contingent, liquidated or unliquidated) except for those reflected in the
Financial Statements; and 

  

	(g)	The execution, delivery and performance of this Agreement will not result in the termination, cancellation or acceleration (whether after the giving of notice, lapse of
time, or both) of any contract by which SSN or any of its assets (whether tangible or intangible) are bound (whether by charge, pledge, lien or otherwise). 

 

	18.	INDEMNIFICATION 

  

	18.1	Definitions 

 For the purposes of this
Section 18: 
  

	(a)	“Claim” means any claim, demand, action, proceeding or suit. 

 

  
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	(b)	“Liabilities” means all losses, damages, expenses, costs (including, but not limited to, fees for attorneys and other professionals and costs of
litigation) and liabilities. 

  

	(c)	“Indemnity Items” means the Products, the Communication Protocol Technology, Deliverables and Documentation provided to or for PG&E pursuant to
this Agreement or to or for Meter Suppliers for incorporation in Meters that are supplied to PG&E by Meter Suppliers. 

  

	(d)	“PG&E Product Modification” means any modification of an Indemnity Item that is not *** provided that: 

 

	 	(i)	any modification made to an Indemnity Item supplied by SSN to a Meter Supplier for incorporation in Meter products that are to be supplied to PG&E shall be deemed
to have been *** unless such modification is made at the express direction of PG&E without SSN’s written approval; 

  

	 	(ii)	any modification contemplated by the relevant Documentation shall be deemed to have been ***; and 

 

	 	(iii)	any modification reasonably expected to be made based on the nature of an Indemnity Item shall be deemed to have been ***. 

 

	(e)	*** 

  

	18.2	Indemnity from SSN 

 SSN will defend
PG&E, its Affiliates, and their respective customers, officers, directors, employees, agents, assigns and successors (collectively, “PG&E Indemnitees”) from and against any and all Claims brought against PG&E
Indemnitees, and will indemnify and hold harmless PG&E Indemnitees from and against all Liabilities arising out of or relating to any Claims, in connection with any of the following: 

 

	(a)	Injury or death of persons, including employees of PG&E or SSN or tangible property damage caused by any negligent or intentional acts or omissions of SSN;

  

	(b)	SSN’s performance pursuant to this Agreement, including SSN’s breach of its representations, warranties, obligations or covenants; 

 

	(c)	Any allegation that the Indemnity Items, or their purchase or use by PG&E as contemplated by this Agreement, infringes or misappropriates any Intellectual Property
Right of any third party, except that: 

  

	 	(i)	SSN’s liability to PG&E for any Claim arising out of any *** shall be determined as set forth in Section 18.6; and 

 

	 	(ii)	SSN does not indemnify PG&E Indemnitees against Liability to the extent that such Liability results from any *** or use of the Indemnity Items other than in
accordance with this Agreement and the relevant Documentation. 

  

	(d)	Any lien or encumbrance filed or placed on the Indemnity Items or otherwise filed or placed in connection with the Services; 

 

  
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	(e)	SSN’s breach of any Legal Requirement relating to the Indemnity Items or Services or relating to SSN’s performance pursuant to this Agreement; and

  

	(f)	Strict liability imposed by any Legal Requirement. 

 *** 
  

	18.4	Remedies for IP Infringement 

  

	(a)	If PG&E is entitled to indemnification from SSN under section 18.2(c), PG&E shall also be entitled to recover damages from SSN for the cost to ***, subject to
the maximum liability specified in Section 19.1. The foregoing rights constitute *** with respect to Claims against PG&E that are the subject of the indemnity in Section 18.2(c) and the warranty in Section 17.2(a).

  

	(b)	Should the manufacture, use, distribution, sale, or shipment of any of the Indemnity Items be found to misappropriate or infringe a third party’s Intellectual
Property Rights, SSN will (in addition to its other obligations under this Section 18), at SSN’s option and at no expense to PG&E: 

  

	 	(i)	by license or other release, procure for PG&E the right to continue to manufacture, use, distribute, sell, or ship the same on a substantially uninterrupted basis;
or 

  

	 	(ii)	replace or modify the same to make it non-infringing, in a manner reasonably acceptable to PG&E, without materially changing the form, fit, or function.

  

	(c)	If neither of the outcomes set out in Section 18.4(b), can be achieved using Commercially Reasonable Efforts, then, without limiting SSN’s obligation to
indemnify and without limiting its liability for damages pursuant to Section 18.4(a), the Parties will cooperate to mitigate the impact of such Claim on both Parties. 

 

	18.5	Indemnification Procedures 

 The following
procedures will apply only to third party Claims for which a PG&E lndemnitee *** (an “Indemnitee”) seeks to be indemnified by SSN *** (the “Indemnitor”) pursuant to the Agreement: 

 

	(a)	Notice. Promptly after an lndemnitee receives notice of any Claim for which it will seek indemnification pursuant to the Agreement, the Indemnitee will promptly
notify the Indemnitor of the Claim in writing and, in that notice, will advise the lndemnitor whether the Indemnitor is the sole indemnifying party with respect to the Claim. No failure to so notify the Indemnitor will abrogate or diminish the
Indemnitor’s obligations under this Section 18.5 if the Indemnitor has or receives Knowledge of the Claim by other means or if the failure to notify does not materially prejudice its ability to defend the Claim. 

 

	(b)	Right to Control — Multiple Indemnifying Parties. If the Indemnitor is not the sole indemnifying party with respect to the claim, the Parties shall enter
into a joint defense agreement regulating the defense of the Claim. 

  

  
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	(c)	Right to Control — Sole Indemnifying Party. If the lndemnitor is the sole indemnifying party with respect to the Claim, within *** days after receiving
an Indemnitee’s notice of a Claim, but no later than *** days before the date on which any formal response to the Claim is due, the Indemnitor will notify the lndemnitee in writing as to whether the Indemnitor acknowledges its
indemnification obligation and elects to assume control of the defense and resolution of the Claim (a “Notice of Election”). In issuing a Notice of Election, the Indemnitor waives any right of contribution against the Indemnitee
unless the Notice of Election expressly states that the Indemnitor believes in good faith that the lndemnitee may be liable for portions of the Claim that are not subject to indemnification by the Indemnitor, in which case the lndemnitee will have
the right to participate jointly in the defense and settlement of the Claim at its own expense using counsel selected by it. If the Indemnitor timely delivers a Notice of Election, the Indemnitor will be entitled to have sole control over the
defense and resolution of the Claim except as provided in this Section. Nothing in this Section will preclude the Indemnitee from participating in its defense and retaining its own counsel at its own expertise. 

 

	(d)	Procedure Where No Notice of Election Is Delivered. If the Indemnitor does not deliver a timely Notice of Election for a Claim, the Indemnitee may defend and/or
settle the Claim in such manner as it may deem appropriate, at the cost and expense of the Indemnitor, including payment of any settlement, judgment or award and the costs of defending or settling the Claim. The Indemnitor will promptly reimburse
the Indemnitee upon demand for all indemnifiable Liabilities suffered or incurred by the Indemnitee as a result of or in connection with the Claim. 

  

	(e)	Indemnitee to Provide Reasonable Assistance. The Indemnitee will provide reasonable assistance to the Indemnitor, at the Indemnitor’s cost and expense,
including reasonable assistance from the Indemnitee’s employees, agents, and Affiliates, as applicable. Notwithstanding anything to the contrary in this Section 18.5, the lndemnitor may not consent to the entry of any judgment or enter
into any settlement that provides for injunctive or other non-monetary relief affecting the Indemnitee without the prior written consent of the Indemnitee. 

 

	18.6	Liability for *** 

 Any Intellectual
Property Right infringement or misappropriation Claim against PG&E arising out of any *** shall be defended *** and the cost of such defense and any settlements or liabilities incurred shall be ***. If the Parties cannot agree as to *** then
they shall be *** 

  
  

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	19.	LIMITATIONS OF LIABILITY 

  

	19.1	Maximum Liability 

 EXCEPT AS PROVIDED IN
SECTION 19.2, AND TO THE FULL EXTENT PERMITTED BY APPLICABLE LEGAL REQUIREMENTS, EACH PARTY’S MAXIMUM AGGREGATE LIABILITY TO THE OTHER PARTY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT, WILL NOT EXCEED THE GREATER OF:

  

	(a)	*** DOLLARS ***; or 

  

	(b)	THE *** PAID AND PAYABLE BY: 

  

	 	(i)	*** UNDER THIS***AGREEMENT; AND 

  

	 	(ii)	*** PURSUANT TO *** DURING THE TERM OF THIS***AGREEMENT ((I) AND (II), CUMULATIVELY, ARE THE “***”). 

 

	19.2	Increased Maximum Liability for Certain Claims 

 TO THE FULL EXTENT PERMITTED BY APPLICABLE LEGAL REQUIREMENTS, EACH PARTY’S MAXIMUM AGGREGATE LIABILITY TO THE OTHER PARTY FOR ALL CLAIMS LISTED BELOW WILL NOT EXCEED THE GREATER OF *** DOLLARS*** OR
***: 
  

	(a)	DEATH OR PERSONAL INJURY RESULTING FROM NEGLIGENT ACTS OR OMISSIONS; 

  

	(b)	***; 

  

	(c)	*** SET OUT IN SECTIONS ***; AND 

  

	(d)	THE NON-EXCLUDABLE STATUTORY RIGHTS OF CONSUMERS (E.G., UNDER LAWS PROVIDING FOR STRICT PRODUCT LIABILITY). 

 

	19.3	No Special Damages 

  

	(a)	NEITHER PARTY WILL BE LIABLE FOR ANY *** DAMAGES IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT ***, HOWEVER SUCH ARISE, WHETHER IN BREACH OF CONTRACT, BREACH OF
WARRANTY OR IN TORT, INCLUDING NEGLIGENCE, AND EVEN IF THAT PARTY HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER OR NOT FORESEEABLE. LIABILITY FOR DAMAGES WILL BE *** EVEN IF *** 

 

	(b)	The following damages are not excluded from recovery pursuant to Section 19.3(a) but are subject to the limitations of liability set forth in Section 19.2:
Any *** set forth in this Agreement, to the extent that such damages are properly characterized as *** notwithstanding that such damages may represent *** 

 

	20.	TERM AND TERMINATION 

  

	20.1	Term 

 Unless terminated earlier pursuant
to this Agreement, the term of this Agreement will commence on the Effective Date and will continue until all obligations of the Parties have been fully discharged. 

 

  
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	20.2	Termination by PG&E 

 PG&E may
terminate this Agreement in whole or in part: 
  

	(a)	for convenience, with *** days’ written notice, and subject to payment of the termination charges set forth in Schedule B (Pricing and Payment Terms);

  

	(b)	as to Purchase Orders, in the time and manner set forth in Section 4.6 (Cancellation and Re-Scheduling); 

 

	(c)	pursuant to Section 30.1(d) or Section 30.1(e) (force majeure); 

 

	(d)	immediately by written notice if SSN fails to cure any other material breach of this Agreement within *** days after receiving notice of such breach;

  

	(e)	at any time if SSN becomes insolvent, is unable to pay its debts as they become due in the ordinary course of business, makes a general assignment for the benefit of
creditors, or suffers or permits the appointment of a receiver for its business or assets or otherwise ceases to conduct business in the normal course; or 

  

	(f)	for material breach of this Agreement as set out in Schedule E ( Review, Testing and Acceptance Process for Deliverables), Schedule F (Compensation for *** and ***) or
Schedule G (Product and Service Warranties). 

  

	20.3	Termination By SSN 

  

	(a)	SSN may terminate the Agreement if, and only if: 

  

	 	(i)	PG&E fails to pay SSN when due undisputed charges totaling at least *** dollars *** and fails to make such payment for a period of *** days after the date
PG&E receives a notice from SSN given in accordance with this Section 20.3 (a “Demand Notice”); or 

  

	 	(ii)	Subject to Section 20.3(b), PG&E materially breaches *** and fails to take prompt and commercially reasonable steps to prevent further repetition or
continuation of such material breach after receiving a Demand Notice from SSN. 

  

	(b)	Any dispute between the Parties as to whether an act or omission of PG&E amounts to a material breach that would allow termination by SSN pursuant to
Section 20.3(a)(ii) will be submitted to binding arbitration in San Francisco, California, under the commercial arbitration rules of the American Arbitration Association (AAA). 

 

	(c)	Demand Notices delivered under this Section 20.3 must be delivered to PG&E’s Program Manager with copies to PG&E’s General Counsel, Chief
Financial Officer and Senior Vice President and Chief Customer Officer. A Demand Notice must state that demand is being made under this Section 20.3 and: 

 

	 	(i)	In the case of a Demand Notice issued under Section 20.3(a)(i) must refer to PG&E’s failure to pay in accordance with Section 9.1 (Invoicing and
Payment) of this Agreement and state SSN’s intention to terminate the Agreement if PG&E fails to make payment within *** days after receiving the Demand Notice; or 

  
  

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	 	(ii)	In the case of a Demand Notice issued under Section 20.3(a)(ii) refer to PG&E’s recurring or continued breach of *** and state SSN’s intention to
terminate this Agreement if PG&E fails to take prompt and commercially reasonable steps to prevent further repetition or continuation of such material breach. 

 

	20.4	Effect of Termination 

 Upon expiration or
termination of this Agreement, and unless otherwise provided in the applicable Schedules to this Agreement: 
  

	(a)	Each Party will return within *** Business Days of such expiration or termination (or at the other Party’s option destroy) all Confidential Information and other
property and materials of the other Party that was provided by the other Party or otherwise is in the Party’s (or its employees’, contractors’ or agents’) possession or under its control, in good condition (reasonable wear and
tear excepted), except to the extent necessary for the Party’s use in continuing performance or exercising its License and other rights under this Agreement; 

 

	(b)	SSN will deliver to PG&E all Deliverables, whether finished or unfinished, accepted and paid for by PG&E prior to termination; 

 

	(c)	Subject to Section 20.4(d), SSN will be entitled to receive payment for Deliverables and Products accepted by and provided to PG&E in accordance with this
Agreement; the termination charges set out in Schedule B (Pricing and Payment Terms), if applicable and *** (if any), as SSN’s sole and exclusive compensation for such expiration or termination of this Agreement; and 

 

	(d)	On termination of this Agreement PG&E may *** in accordance with Schedule *** in accordance with***the *** provisions of this Agreement. 

 

	20.5	No Damages as a Result of Rightful Termination 

  

	(a)	The Parties acknowledge and agree that neither Party will be entitled to damages, indemnification or other remedy solely by virtue of the other Party’s termination
of this Agreement in accordance with the terms of this Section 20. This provision does not affect any other remedies that may be available to either Party for breach of the Agreement. PG&E will not be responsible for any costs incurred by
SSN after the termination of this Agreement. 

  

	(b)	Except as provided in Section 13.2(b), termination of this Agreement does not affect the validity of the License granted to PG&E under Section 13.1 or the
***. 

  

	20.6	Disengagement Assistance 

 On the
termination or expiration of this Agreement for any reason, SSN shall provide disengagement assistance reasonably required by PG&E to effect an orderly termination of this Agreement. Except in circumstances where PG&E terminates this
Agreement pursuant to Section 20.2(d), PG&E will pay SSN for the Disengagement Assistance *** 

  
  

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	21.	DATA SECURITY AND PROTECTION 

  

	21.1	“PG&E Data” Defined 

“PG&E Data” means all data regarding PG&E and/or its Affiliates, customers and other suppliers that is either:
(i) furnished, disclosed or otherwise made available to SSN Personnel, directly or indirectly, by or on behalf of PG&E pursuant to the Agreement or otherwise; or (ii) collected, modified or created by SSN Personnel in the course of
performing the Services, including without limitation all data received, processed or generated by the Products, Software or SmartMeter interface software (including without limitation meter readings, billing information and all other customer data
and statistical analysis). 
  

	21.2	PG&E Data, Generally 

 As between the
Parties, PG&E Data will be and remain the property of PG&E. SSN may not use PG&E Data for any purpose other than to provide the Products or render the Services. No PG&E Data will be transferred to disclosed to third parties or
commercially exploited by or on behalf of SSN (or its Subcontractors). Neither SSN nor SSN Personnel may possess or assert any lien or other right against or to PG&E Data or in any way restrict or impair PG&E’s ability to use PG&E
Data. 
  

	21.3	Data Security 

  

	(a)	When present at PG&E facilities or accessing PG&E Data or PG&E systems, SSN and SSN Personnel will observe and comply with PG&E’s security
procedures that have been communicated in writing to SSN. Schedule I (Security Requirements) lists or describes the PG&E security procedures that have been communicated in writing to SSN as of the date of execution of the Agreement.

  

	(b)	SSN will establish and maintain safeguards against the improper destruction, loss or alteration of PG&E Data in the possession or control of SSN (or its
Subcontractors) that are no less rigorous than the PG&E Security Procedures listed or described in Schedule I (Security Requirements), as it may be amended from time to time subject to Section 24.1 (Compliance with PG&E Policies and
Procedures), and are no less rigorous than those maintained by SSN for its own data of a similar nature. 

  

	(c)	Without limiting the generality of the foregoing: 

  

	 	(i)	In accordance with the requirements of California law, SSN, when in the possession or control of personal information (e.g., name, address, phone number,
PG&E account number and any other financial account numbers in PG&E’s files, including bank account or social security numbers, and customer energy usage data) about a California resident, will implement and maintain reasonable security
procedures and practices appropriate to the nature of the information to protect the personal information from unauthorized access, destruction, use, modification, or disclosure; and 

 

	 	(ii)	SSN will use Commercially Reasonable Efforts to cause SSN Personnel to refrain from attempting to access, or allowing access to, any PG&E Data that they are not
permitted to access under the Agreement. 

  

  
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	 	(iii)	If SSN becomes aware that any unauthorized access to PG&E Data has been attained, SSN will immediately report such incident to PG&E, describing in reasonable
detail the accessed PG&E Data, and take all reasonably necessary measures within its control to stop the access, prevent recurrences, and return to PG&E any copied or removed PG&E Data. 

 

	21.4	Compliance with Data Privacy and Data Protection Laws, Regulations, and Policies 

 In carrying out its activities under the Agreement, each Party will observe and comply with all applicable data privacy and data protection laws and regulations, including consumer privacy laws (e.g.,
California Civil Code S. 1798.82 and California Civil Code S. 1798.81.5). In addition, when accessing or handling any PG&E Data that contains personal identifying information, SSN will comply with all reasonable policies of PG&E that have
been disclosed to SSN in writing relating to the use and disclosure of such information. SSN will immediately notify PG&E if SSN becomes aware of any use or disclosure of PG&E Data that is not permitted by the Agreement. 

 

	22.	CONFIDENTIALITY 

  

	22.1	Confidentiality 

  

	(a)	As used in this Section, the “Receiving Party” means the Party that is given access to the Confidential Information of the other Party or to whom
Confidential Information of the other Party is furnished or otherwise disclosed, and the “Disclosing Party” means the Party whose Confidential Information is furnished, disclosed or otherwise made available to the Receiving Party.

  

	(b)	In the course of performing the Services under this Agreement, each Party may have access to confidential commercial or personal information of the other Party
concerning, but not limited to, research, development, products, services, technological, ratemaking, legislative and personnel matters and practices of the other Party, its parent company, subsidiaries, affiliates, or members of the public
(“Confidential Information”). Confidential Information shall specifically include confidential, commercial or proprietary information provided or disclosed to the Receiving Party prior to the Effective Date of this Agreement.

  

	(c)	Without the prior written approval of the Disclosing Party, but subject to Section 22.1(e) below, the Receiving Party agrees not to disclose any Confidential
Information of the Disclosing Party or otherwise make it available to any person other than personnel of the Receiving Party who have a need to know such information to carry out the purposes of the Agreement, and further agrees not to use such
Confidential Information for any purpose other than in connection with this Agreement or (in the case of PG&E) the use of the Products as contemplated by this Agreement. 

 

	(d)	The confidentiality restrictions in this Section 22.1 will not apply to any particular information (other than personal information) that the Receiving Party can
demonstrate was: 

  

	 	(i)	previously known to the Receiving Party, prior to its receipt from the Disclosing Party; 

  

  
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	 	(ii)	independently developed by the Receiving Party without use of the Confidential Information; 

 

	 	(iii)	acquired by it from a third party which was not, to the Receiving Party’s knowledge, under an obligation to the Disclosing Party not to disclose such information;
or 

  

	 	(iv)	has become publicly available through no breach of the Agreement by the Receiving Party. 

 

	(e)	SSN acknowledges that PG&E may be required to disclose some or all of SSN’s Confidential Information to PG&E’s regulators, legislators, and other
third parties as part of regulatory proceedings. In so doing, PG&E will request a materially similar level of protection for such information as PG&E would require for its own similar confidential information. 

 

	22.2	No Implied Rights 

 Each Party’s
Confidential Information will remain the property of that Party. Nothing contained in this Section 22 (Confidentiality) will be construed as obligating a Party to disclose its Confidential Information to the other Party, or as granting to or
conferring on a Party, expressly or by implication, any rights or license to the Confidential Information of the other Party. Any such obligation or grant will only be as provided by other provisions of the Agreement. 

 

	22.3	Compelled Disclosure 

 If the Receiving
Party becomes legally compelled to disclose any Confidential Information of the Disclosing Party in a manner not otherwise permitted by the Agreement, the Receiving Party will provide the Disclosing Party with prompt notice of the request so that
the Disclosing Party may seek a protective order or other appropriate remedy. If a protective order or similar order is not obtained by the date by which the Receiving Party must comply with the request, the Receiving Party may furnish that portion
of the Confidential Information that it determines it is legally required to furnish. 
  

	22.4	Confidential Treatment of the Agreement 

  

	(a)	SSN acknowledges that PG&E may be required to file the Agreement with regulatory entities and, if PG&E is required to do so, PG&E agrees to seek
confidential treatment of *** 

  

	(b)	Nothing contained in this Agreement shall limit the ability of either Party from making such disclosures regarding this Agreement as required, or deemed necessary by
legal counsel, to comply with any applicable laws or regulations (including without limitation those imposed by applicable securities laws and regulations). 

 

	(c)	Each Party will otherwise refrain from disclosing the specific terms and conditions of the Agreement to third parties except as provided in Section 22.3 (Compelled
Disclosure). 

  

  
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	22.5	Disclosure of Information Concerning Tax Treatment 

 The Parties acknowledge and agree that they have not been advised by any advisor that has placed a limitation (whether or not legally binding) on either Party’s (or the Party’s employees’,
representatives’, agents’ or members’) ability to disclose the tax treatment or tax structure of the transactions effectuated by the Agreement or to disclose any materials of any kind (including tax opinions or any other analyses)
that have been provided to either of the Parties by its advisors relating to the tax treatment and the tax structure of the transactions effectuated by the Agreement. 
  

	22.6	Return or Destruction 

  

	(a)	As requested by the Disclosing Party (but subject to Section 22.6(c)), the Receiving Party will return or provide the Disclosing Party any designated Confidential
Information of the Disclosing Party. 

  

	(b)	When Confidential Information of the Disclosing Party is no longer required for the Receiving Party’s performance under the Agreement, or in any event upon
expiration or termination of the Agreement, the Receiving Party will return or destroy all materials in any medium that contain, refer to, or relate to Confidential Information of the Disclosing Party in accordance with Section 20.4(a).

  

	(c)	The Receiving Party may keep any Confidential Information of the Disclosing Party that the Receiving Party has a license to continue using and it may also keep in the
files of its legal department or outside counsel, for record purposes only, one copy of any material requested to be returned or destroyed. 

  

	(d)	At the Disclosing Party’s request, the Receiving Party will certify in writing that it has returned or destroyed all copies of the Disclosing Party’s
Confidential Information in the possession or control of the Receiving Party’s or any of its Affiliates or contractors. 

  

	22.7	Duration of Confidentiality Obligations 

The Receiving Party’s obligations under this Section 22 will continue during the term of this Agreement and survive the expiration or
termination of the Agreement as follows: 
  

	(a)	The Receiving Party’s obligations under Section 22.6 (Return or Destruction) will continue in effect until fully performed; 

 

	(b)	As to any portion of the Disclosing Party’s Confidential Information that constitutes a trade secret under applicable law, the obligations will continue for as
long as the information continues to constitute a trade secret (including *** and 

  

	(c)	As to all other Confidential Information of the Disclosing Party, the obligations will survive for *** years after the Receiving Party’s fulfillment of its
obligations under Section 22.6 (Return or Destruction) with respect to the Confidential Information in question. 

  

	22.8	Additional PG&E and SSN Confidential Information 

  

	(a)	The following information shall be PG&E Confidential Information: 

  

	 	(i)	Meter readings, billing information and all other customer data and information; 

 

  
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	 	(ii)	PG&E Data and the content and substance of the PG&E-Specific Work Product; 

 

	 	(iii)	All non-public information relating to PG&E’s information systems, operations and facilities (which information is proprietary to PG&E and will remain the
exclusive property of PG&E); and, 

  

	(b)	The following information shall be SSN Confidential Information: 

  

	 	(i)	SSN Financial Statements; 

  

	 	(ii)	The Source Code; 

  

	 	(iii)	The Escrowed Materials; 

  

	 	(iv)	The Fees; and 

  

	 	(v)	All non-public information relating to SSN’s. Products, Services, technology, business, employees, operations and facilities, including the Documentation, provided
that such information is marked or identified as SSN’s Confidential Information. 

  

	22.9	Publicity 

  

	(a)	Except as provided in Section 22.4 (Confidential Treatment of the Agreement), neither Party will disclose any information or make any news release, advertisement,
public communication, response to media inquiry or other public statement regarding this Agreement or either Party’s performance hereunder or the processes, models, data or other information related to this Agreement without the prior written
consent of the other Party. 

  

	(b)	Each Party shall immediately inform the other Party in writing of any media inquiries. 

 

	(c)	Neither Party will publish or make available to any individual or organization, either before, during or after the termination of this Agreement, any such materials or
information without the prior written consent of the other Party. 

  

	(d)	Neither Party will make any reference to the other Party or to the existence of this Agreement in any advertising or other publication (except for confidential,
internal company publications), without the other Party’s prior written consent, which consent will not be unreasonably withheld, and neither Party will associate or in any way connect its name, trademark or any other intellectual property
right to any name, trademark or any other Intellectual Property Right of the other Party without the other Party’s prior written consent. 

  

	(e)	The fact that the Parties have entered into this Agreement does not constitute, nor does it imply in any way, endorsement by one Party of the other Party, and neither
Party will indicate or imply that such Party endorses, recommends, or vouches for the other Party in any form of written, verbal, or electronic advertisement, communication, or any other business development effort, without such Party’s prior
written consent. 

  

  
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	23.	AUDITS AND RECORDS 

  

	23.1	PG&E Audit Rights 

  

	(a)	PG&E and its agents, auditors (internal and external), regulators and other representatives as PG&E may designate (collectively, “Auditors”)
will have the right to inspect, examine and audit the systems, records, data, practices and procedures of SSN, its Affiliates, and its Subcontractors that are used in providing the Products or rendering the Services or pertain to the Products and
Services (collectively, “Audits”) for any of the following purposes: 

  

	 	(i)	to verify the accuracy of SSN’s invoices; 

  

	 	(ii)	to verify the integrity of PG&E Data and SSN’s compliance with the data privacy, data protection, confidentiality and security requirements of this Agreement;
and 

  

	 	(iii)	to verify SSN’s compliance with any other provisions of this Agreement, including but not limited to, verifying SSN’s provision of Products and performance of
the Services under this Agreement and compliance with the terms of Section 9.2 ***. 

  

	(b)	Audits will be conducted during business hours or as mutually agreed between the Parties, except in cases of emergency, and shall take place upon such advance notice as
is reasonable under the circumstances. Audits will be conducted in a manner that does not unreasonably interfere with SSN’s, its Affiliates’ or its Subcontractors’ business. 

 

	(c)	PG&E and its Auditors will comply with SSN’s standard (and reasonable) security and confidentiality requirements when accessing facilities or other resources
owned or controlled by SSN. 

  

	(d)	The Auditors will not be given access to SSN cost data except in those cases where SSN’s cost is used as the explicit basis for SSN’s invoiced charges.

  

	(e)	SSN will cooperate with PG&E and its Auditors in conducting Audits and provide such assistance as they reasonably require to carry out the Audits.

  

	(f)	Financial Audits and routine data security audits will not be conducted more than once per calendar year. 

 

	(g)	If any Audit determines that SSN has failed to comply with its obligations under Section 9.2 *** or that SSN has overcharged PG&E for the Products or Services,
SSN shall reimburse PG&E for any over-charge within *** days from such finding, and in the event that SSN has over-charged PG&E by an amount equal to or greater than *** of SSN’s total invoiced charges for the period being audited, then
SSN will reimburse PG&E upon request for the cost of the Audit within *** days from PG&E’s written notice to SSN of such over-charge. 

  
  

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	23.2	Audit Follow-up 

  

	(a)	Following an Audit, PG&E may provide SSN a written report summarizing the Audit’s findings as to any actual or potential errors or problems affecting the
Products, Services or PG&E Data, violations of the Agreement or other issues pertaining to SSN (or its Subcontractors) (each, an “Audit Finding”). 

 

	(b)	Within *** days after receiving a report from PG&E containing Audit Findings, SSN will meet with PG&E to jointly develop and agree upon an action plan to
promptly address and resolve any deficiencies, concerns, and/or recommendations in such Audit report. 

  

	(c)	To the extent SSN is in possession or control of PG&E Data, SSN will conduct its own periodic reviews or examinations of its data security procedures, consistent
with prevailing industry good practices. If any such review or examination indicates an actual adverse impact (or a reasonable expectation of a future adverse impact) to PG&E Data, or to PG&E, or violations of the Agreement, SSN will
immediately notify PG&E, providing pertinent details so that PG&E can take steps to avoid or minimize the adverse impacts. SSN will also correct the errors or problems as soon as reasonably possible. 

 

	23.3	Records Retention 

  

	(a)	In support of PG&E’s Audit rights, SSN will keep and maintain: 

  

	 	(i)	financial records as reasonably necessary to substantiate SSN’s invoices; 

 

	 	(ii)	records pertinent to verifying the integrity of PG&E Data under the possession or control of SSN (and its Affiliates and Subcontractors) and such entities’
compliance with the data privacy, data protection, confidentiality, intellectual property and security requirements of the Agreement; and 

  

	 	(iii)	such other operational records pertaining to provision of Products and performance of the Services as SSN keeps in the ordinary course of its business.

  

	(b)	SSN will retain such records in accordance with generally accepted accounting principles applied on a basis consistent with applicable legal requirements. Financial
data must be retained for at least *** years after termination or expiration of the applicable Purchase Order. SSN will provide access to such records upon request for Audits during such time periods. 

 

	23.4	SSN Audit Rights 

 SSN shall have the
right, at its sole cost and expense, to have an independent certified public accountant conduct during normal business hours and not more frequently than annually, an audit of the appropriate records of PG&E to verify PG&E’s compliance
with License usage restrictions in this Agreement and, if applicable, with PG&E’s *** obligations to SSN. PG&E shall reimburse SSN for any undisputed *** underpayment within *** days from such audit, and in the event that PG&E
has under-paid SSN by an amount equal to or greater than *** of the total *** payable for the period being audited, then PG&E will reimburse SSN upon request for the cost of the Audit. 

  
  

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	24.	COMPLIANCE WITH POLICIES, PROCEDURES AND LEGAL REQUIREMENTS 

  

	24.1	Compliance with PG&E Policies and Procedures 

 SSN will perform under this Agreement in accordance with PG&E’s policies and procedures (including those policies and procedures set forth in Schedule L (Additional Policies and Procedures)) as
such are provided by PG&E to SSN from time to time, provided that if such policies or procedures are provided to SSN subsequent to the Effective Date and such policies or procedures, or revisions to existing policies provided as of the Effective
Date, have a material impact on SSN under this Agreement, such new policies and procedures will be addressed through the Change Control Procedure set forth in Annex D-1 (Change Control Procedures). 

 

	24.2	Legal Requirements 

  

	(a)	In connection with the performance of this Agreement, SSN will obtain and maintain, at all times, all required Governmental Authorizations and comply with all Legal
Requirements, including, but not limited to, Legal Requirements related to: 

  

	 	(i)	shipping and handling of the Products prior to delivery to PG&E; 

  

	 	(ii)	employee health and workplace safety; 

  

	 	(iii)	income tax withholding; 

  

	 	(iv)	non-immigrant worker’s visas; 

  

	 	(v)	U.S. import and export laws and the applicable export and import laws of other countries; 

 

	 	(vi)	discrimination, harassment, privacy and other prohibited practices in employment; 

 

	 	(vii)	public health and safety and protection of the environment or use of hazardous materials; 

 

	 	(viii)	work permits, training, licensure, or professional certification; and 

  

	 	(ix)	requiring permits for specific work or services. 

  

	(b)	SSN will comply with the provisions of the Equal Opportunity Clause set forth in 41 CFR 60-1.4(a) and Executive Order 11246 (as amended). 

 

	(c)	In connection with this Agreement, SSN will not discriminate in any manner against any individual because of race, religion, national origin, color, age, sex, sexual
orientation, marital status, pregnancy, physical or mental disability, veteran status, or any other classification protected by applicable local, state or federal employment discrimination laws. 

 

  
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	24.3	Gratuities 

 SSN will not, and will not
permit any of the SSN Personnel to, offer or cause any offer to give to any PG&E personnel, family members of PG&E personnel or any of PG&E’s vendors, subcontractors, agents or representatives any gratuity, entertainment, payments,
loans, compensation, gift, remuneration, perquisite or other benefit of more than a nominal value (defined in accordance with the PG&E policy set out in Schedule L (Additional Policies and Procedures)). 

 

	24.4	Costs Associated with Compliance with Legal Requirements 

 All costs arising from SSN’s obtaining and maintaining all legal authorizations and complying with Legal Requirements will be borne solely by SSN. 

 

	24.5	Certain Compliance Obligations Relating to Sarbanes-Oxley 

 SSN shall not, by virtue of this Agreement, be obligated to comply with the Sarbanes-Oxley Act of 2002, as it may be amended, supplemented and updated from time to time (“SOX”). SSN
agrees to work with PG&E in good faith and at PG&E’s cost to enable PG&E to comply with SOX, including in particular but without limitation PG&E’s management assessment and PG&E’s auditor’s opinion on the
adequacy of internal controls over financial reporting pursuant to section 404 of SOX. To that end, and in addition to SSN’s other obligations set forth in this Agreement, SSN agrees to the following: 

 

	(a)	SSN will, if requested by PG&E, *** related to this Agreement; and 

  

	(b)	SSN will maintain complete and accurate records and documentation of transactions, processes and controls performed for PG&E or otherwise relating to the Products,
especially as it relates to financial information and any required disclosures thereof, which records and documentation will be subject to audit by PG&E or its representatives as provided in this Agreement. 

 

	24.6	Further Cooperation 

 The Parties
acknowledge that, as of the Effective Date, PG&E may not fully know its obligations under SOX, including without limitation Section 404. Accordingly, the Parties agree that evaluation and determination of these obligations will be guided by
the requirements of Section 404 as applicable to PG&E as determined by PG&E’s auditors acting reasonably from time to time giving effect to changes in Legal Requirements or standard practices. The Parties will cooperate in good
faith to modify the requirements, and obligations set forth in Section 24.5. 
  

	25.	SERVICES AND SAFETY 

  

	(a)	SSN’s work practices, equipment, materials and Services covered by this Agreement will meet or exceed all applicable safety standards and regulations including
those established and promulgated by the federal Occupational Safety and Health Administration (“OSHA”). 

  

	(b)	All tools, machinery, equipment, rigging and scaffolding used by SSN in performance of its responsibilities under this Agreement will be safe, efficient, serviceable,
in good condition and fit for the purpose intended. SSN agrees to replace any tool, machinery, equipment, rigging or scaffolding which in the judgment of PG&E is unsafe. 

  
  

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	(c)	Pursuant to OSHA 29 C.F.R. 1910.1200 Hazard Communication and at least *** days prior to use or storage of any chemical at the work site, SSN must provide copies
of material safety data sheets to PG&E for chemicals covered by OSHA 29 C.F.R. 1910.1200 which SSN intends to use in the work. Two copies of the material safety data sheets will be submitted to the PG&E field representative (who will place a
copy into the site’s hazard communication information center) and one copy will be submitted to PG&E, Safety Operations. SSN will specify at which locations the chemical is to be used and the intended use of the chemical. Unless specified
elsewhere in this Agreement, SSN will remove such chemicals from the work site prior to completion of the Services. 

  

	(d)	SSN shall identify and provide PG&E with a list of all hazardous materials subject to Legal Requirements included in the Products so as to enable PG&E to
fulfill its hazardous waste disposal requirements. 

  

	(e)	SSN will have a safety program and work and safety rules for the Services and will comply with and enforce them for all Services performed on the work site. SSN will
ensure that all SSN Personnel receive, read and sign a copy of the work and safety rules. Proof of compliance will be retained and made available to PG&E upon request. SSN will designate a safety contact person for all matters concerning
SSN’s work and safety programs. 

  

	(f)	SSN will take all reasonable precautions for the safety of all SSN Personnel engaged in the Services, and will continuously maintain adequate protection of PG&E
persons and property to prevent damage, injury or loss. SSN will at all times exercise due care with regard to all equipment, machinery and materials to prevent damage, loss or injury to persons and property, and will use such adequate protective
devices, warning signs, crossover points and barriers as may be reasonably required under the circumstances. 

  

	(g)	PG&E will have the right, from time to time, to undertake a safety performance audit of SSN’s work, work practices, tools, equipment and materials. PG&E
may, at any time and in its sole discretion, suspend all or a portion of the Services for safety-related reasons. SSN will take immediate, appropriate corrective action. Notwithstanding any other provisions of this Agreement, neither the suspension
of the Services nor any corrective action taken will result in any increase in the contract price or extension of the schedule for the Services. 

  

	(h)	It will be the duty and responsibility of SSN or any Subcontractor performing any cutting or welding to comply with the safety provisions of the National Fire
Protection Association’s “National Fire Codes,” and Factory Mutual Engineering’s cutting and welding procedures and the applicable requirements specified in PG&E’s associated documents. 

 

	(i)	Whenever working on PG&E’s property, SSN will, at no additional cost to PG&E, ensure that PG&E’s safety requirements are met including, but not
limited to, the following: all SSN Personnel will wear ANSI Class 75 steel toe safety shoes, hard hats, safety glasses and hearing protection, as required. 

 

	(j)	SSN will at all times enforce strict discipline and good order among SSN Personnel and will not employ on the work any unfit person or anyone not skilled in the work
assigned. PG&E will have the right to request the removal of any such SSN Personnel from the site either with or without cause. SSN further agrees that it will comply with such requests at no additional cost to PG&E.

  
  

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	(k)	Firearms, illegal drugs and alcohol use or possession on PG&E property is prohibited, and any SSN Personnel who are under the influence of or in possession of any
such items will be removed from PG&E’s property by SSN. 

  

	(l)	In any emergency affecting the safety of persons or property, SSN will act reasonably and as required to prevent threatened damage, loss or injury.

  

	(m)	The purpose of this Section 25 is to define SSN’s safety responsibilities under this Agreement. Although PG&E may monitor SSN’s safety performance,
may review safety performance with SSN’s safety contact person, or may suspend the work for safety-related reasons, these actions are for the primary purpose of protecting PG&E personnel and property. SSN will remain solely responsible for
the safe performance of the work under this Agreement. The provisions of Section 25 will be interpreted and construed in a manner consistent with SSN’s status as an independent contractor. 

 

	26.	SSN PERSONNEL 

  

	26.1	General Requirements for SSN Personnel 

  

	(a)	SSN will assign an adequate number of SSN Personnel to perform its obligations under this Agreement who are properly educated, trained, familiar with and fully
qualified for the tasks to which they are assigned. 

  

	(b)	Prior to assigning any SSN Personnel to perform any Services, SSN will screen and perform background checks of the personnel. Such background checks may have been
performed as part of SSN’s standard pre-employment screening process and will include the following, at a minimum: 

  

	 	(i)	***; 

  

	 	(ii)	***; 

  

	 	(iii)	***; 

  

	 	(iv)	***; and 

  

	 	(v)	[Deleted in its entirety by Amendment No. 6] 

  

	(c)	SSN will assign only SSN Personnel who have a current legal right to work in the country where they will be assigned. SSN assumes all responsibility for immigration law
compliance with respect to the SSN Personnel it assigns pursuant to this Agreement. 

  

	(d)	SSN will manage, supervise and provide direction to SSN Personnel and cause them to comply with the obligations and restrictions applicable to SSN under this Agreement.
SSN is responsible for the acts and omissions of SSN Personnel. 

  
  

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	(e)	 As between SSN and PG&E, SSN is responsible for all wages, salaries and other amounts due SSN Personnel, and for all tax withholdings,
unemployment insurance premiums, pension and social welfare plan contributions, and other employer obligations with respect to SSN Personnel and will pay SSN Personnel promptly and in accordance with applicable state and federal wage and hour laws.

  

	(f)	 Irrespective of the manner in which SSN is compensated by PG&E, it is the intent of the Parties that no SSN Personnel will be eligible for any
PG&E-sponsored benefits, including, but not limited to, paid vacation, sick leave, medical insurance, employee stock purchase plans, bonuses, awards or 401k participation. 

 

	(g)	 PG&E may at any time, require SSN to remove any SSN Personnel from PG&E’s premises or to otherwise replace SSN Personnel assigned to
perform Services, provided that such removal and/or replacement is in compliance with all Legal Requirements. PG&E’s sole liability and responsibility in connection with the replacement or removal of a SSN Personnel will be to pay SSN for
Services actually performed by SSN Personnel. 

  

	26.2	*** 

  

	(a)	 SSN will cause each of the SSN Personnel filling the *** identified in Schedule J (Approved Subcontractors and ***) as being *** as set out in
Schedule J (Approved Subcontractors and ***). 

  

	(b)	 SSN will cause each of the SSN Personnel filling the *** who are identified in Schedule J (Approved Subcontractors and ***) as being *** as set out
in Schedule J (Approved Subcontractors and ***); provided, however, that the SSN Personnel filling such *** shall not be restricted from providing services to other SSN customers and performing other responsibilities for SSN.

  

	(c)	 Before the initial and each subsequent assignment of an individual to a ***, SSN will notify PG&E of the proposed assignment, introduce the
individual to appropriate PG&E representatives and, consistent with SSN’s personnel practices, provide PG&E a curriculum vitae and other information about the individual reasonably requested by PG&E. If PG&E objects to the
proposed assignment for reasons not prohibited by Law, the Parties will attempt to resolve PG&E’s concerns on a mutually agreeable basis. if the Parties have not been able to resolve PG&E’s concerns within *** Business Days,
SSN may not assign the individual to that position and must propose the assignment of another suitably qualified individual. 

  

	(d)	 SSN will not replace or make *** as set out in Schedule J (Approved Subcontractors and ***) except in cases of ***. SSN Personnel ***.

  

	(e)	 SSN will give PG&E, where reasonably possible, at least *** days advance notice of a proposed change in personnel filling a ***, and will
discuss with PG&E any objections PG&E may have. Where reasonably possible, SSN will arrange, at no charge, for the proposed replacement to work side-by-side with the individual being replaced during the notice period to effectuate a seamless
transfer of knowledge prior to the incumbent leaving his or her position. 

  
  

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	26.3	Women, Minority, and Disabled Veteran Business Enterprises 

  

	(a)	PG&E and SSN agree that Supplier Diversity is fundamental to PG&E’s core business strategy and that SSN will actively participate in PG&E’s
Supplier Diversity Subcontracting Program to utilize women, minority and disabled veteran business enterprise (“WMDVBE”) enterprises when appropriate and comply with the requirements set out in Schedule N (Diversity Subcontracting
Policy). 

  

	(b)	PG&E is subject to CPUC General Order (GO) 156, which sets forth an overall goal to purchase a minimum of 21.5% of its goods and services from WMDVBEs. GO 156
sub-goals are to purchase goods and services at a minimum of: 15% from minority-owned, 5% from women-owned, and 1.5% from disabled veteran-owned business enterprises. GO 156 requires each utility to establish and maintain a subcontracting program
for the purpose of encouraging its prime contractors to utilize WMDVBE subcontractors. GO 156 does not authorize or permit a utility to utilize set-asides, preferences, or quotas in administration of its WMDVBE program. 

 

	(c)	During the Deployment Period and the Service Period, SSN will assist PG&E to meet and exceed PG&E’s GO 156 supplier diversity goals by subcontracting ***
of the work covered by this Agreement to diverse suppliers who have been certified as minority-owned, women-owned, or veteran-owned business enterprises by the CPUC Clearinghouse. SSN agrees to make Commercially Reasonable Efforts to assist PG&E
in meeting its goals through the implementation of SSN’s subcontracting plan. 

  

	(d)	PG&E and SSN agree that if SSN fails to use Commercially Reasonable Efforts to meet its diverse subcontracting goal during any year of the Term, PG&E may ***

 *** 
  

	(e)	SSN shall submit documentation to PG&E of opportunities extended, mentoring efforts, and events held, as well as submit reports of subcontracting and sub-supplier
spending as it relates to PG&E’s program supporting the use of verifiable WMDVBE businesses. 

  

	(f)	SSN shall use Commercially Reasonable Efforts to increase WMDVBE spending over the entire course of this Agreement. 

 

	(g)	SSN agrees to provide PG&E a subcontracting plan with respect to its proposed use of WMDVBEs. 

 

	(h)	SSN agrees to submit enrollment forms and utilize PG&E’s Supplier Diversity Management System (SDMS) for on-line reporting of spend with WMDVBEs for reporting
periods as specified by PG&E. 

  

	(i)	SSN will provide PG&E with monthly reports in the form required under PG&E’s supplier diversity program, to report its use of WMDVBEs.

  

	(j)	SSN will document the process used to solicit the participation of WMDVBEs for the Product to be provided under each Purchase Order, and this documentation will be
maintained with the monthly WMDVBE reports by SSN. 

  
  

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	27.	SUBCONTRACTORS 

  

	(a)	 SSN may assign, delegate or subcontract all or any part of its rights, duties, responsibilities or obligations under this Agreement to third parties
only with the prior written consent of PG&E not to be unreasonably withheld, (approved third parties are “Subcontractors”). In seeking PG&E’s approval of a third party pursuant to this Section, SSN will provide PG&E
with notice summarizing the Services to be performed and the location for provision of the Service. 

  

	(b)	 SSN may use one or more Subcontractors in the performance of SSN’s obligations pursuant to this Agreement provided that:

  

	 	(i)	 SSN remains fully and solely responsible and liable for proper performance of all SSN obligations under this Agreement; and

  

	 	(ii)	 SSN ensures all such Subcontractors are informed of and agree in writing to comply with all applicable terms and conditions of this Agreement.

  

	(c)	 SSN will immediately notify PG&E in writing if SSN learns or reasonably believes any Subcontractor is failing to perform or make reasonable
progress under the terms and conditions of any subcontract. 

  

	(d)	 PG&E’s consent with respect to any subcontracting will not relieve SSN of its responsibility for its full performance under this Agreement.

  

	(e)	 PG&E approves the subcontractors listed in Schedule J (Approved Subcontractors and***). 

 

	28.	INSURANCE AND LETTERS OF CREDIT 

  

	28.1	Insurance 

 SSN shall maintain insurance
as set forth in Schedule M (Insurance). 
  

	28.2	[Amended and Restated in its entirety by Amendment 7] 

  

	29.	DISPUTE RESOLUTION 

 Any material dispute
between the Parties arising out of or relating to the Agreement, including with respect to the interpretation of any provision of the Agreement or with respect to performance or non-performance under the Agreement, will be resolved as provided in
this Section 29 (Dispute Resolution). 
  

	29.1	Informal Dispute Resolution 

  

	(a)	 Subject to Section 29.1(b), the Parties initially will attempt to resolve any dispute arising out of or relating to the Agreement informally in
accordance with the following: 

  

	 	(i)	 Within *** Business Days after a Party receives written notice of a dispute from the other Party (“Dispute Date”), it will
designate a senior representative (i.e., a person whose rank within the company is superior to that Party’s project manager), who will offer to meet with the designated senior representative of the other Party for the purpose of attempting to
resolve the dispute amicably; 

  
  

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	 	(ii)	The appointed representatives will meet promptly to discuss the dispute and attempt to resolve it without the necessity of any formal proceeding. They will meet as
often as the Parties deem necessary in order that each Party may be fully advised of the other’s position. During the course of discussion, all reasonable requests made by one Party to the other for non-privileged information reasonably related
to the matters in dispute will be honored promptly; 

  

	 	(iii)	The specific format for the discussions will be left to the discretion of the appointed representatives; and 

 

	 	(iv)	If the dispute has not been resolved within *** Business Days after the Dispute Date, upon the written request of either Party, the Chief Executive Officer of SSN and
PG&E’s Senior Vice President and Chief Customer Officer will promptly meet and negotiate in good faith to resolve the dispute. 

  

	(b)	If a dispute between the Parties arising out of or relating to the Agreement has not been resolved pursuant to the processes set forth in Section 29.1(a) within
*** Business Days from the Dispute Date, then either Party may initiate non-binding mediation of the dispute by submitting a written request to JAMS or the American Arbitration Association (AAA), with a copy to the other Party, seeking the
appointment of a mediator to assist in resolving the dispute. The Parties will cooperate with the mediator and each other in the mediation process. The mediation will be conducted in accordance with the applicable practices and procedures employed
by the mediator. If litigation is commenced, either Party may terminate the mediation process by so notifying the mediator and the other Party. Each Party will bear its own expenses in the mediation process and will share equally the charges of the
mediator and his/her sponsoring entity. 

  

	(c)	The foregoing shall not preclude either party’s initiation of binding arbitration under Section 28.2. 

 

	29.2	Continued Performance 

 Each Party agrees
to continue performing its obligations under the Agreement while a dispute is being resolved except to the extent performance is prevented by the other Party or the issue in dispute precludes performance. For the avoidance of doubt, PG&E’s
withholding payment of disputed charges as permitted in accordance with Schedule B (Pricing and Payment Terms) will not be considered to prevent SSN from performing the Services, nor will this Section 29 be interpreted to limit either
Party’s right to terminate the Agreement as provided in Section 20 (Term and Termination). 
  

	29.3	Equitable Remedies 

 Each Party
acknowledges that a breach of any of its obligations under the Sections of the Agreement listed below, or its infringement or misappropriation of any Intellectual Property Rights of the other Party, may irreparably harm the other Party in a way that
could not be adequately compensated by money damages. In such a circumstance, the aggrieved Party may proceed directly to court notwithstanding the other provisions of this Section 29 (Dispute Resolution). If a court of competent jurisdiction
should find that a Party has breached (or 

  
  

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attempted or threatened to breach) any such obligations, such Party agrees that without any additional findings of irreparable injury or other conditions to injunctive relief, it will not oppose
the entry of an appropriate order compelling its performance of such obligations and restraining it from any further breaches (or attempted or threatened breaches) of such obligations. The following Sections are subject to this paragraph:

  

	(a)	Sections 13.1 (License Grant); 

  

	(b)	Section 14 (Escrow Arrangements); 

  

	(c)	Section 15 (Ownership of Materials); 

  

	(d)	Section 16 (Indemnification); 

  

	(e)	Section 20 (Term and Termination); 

  

	(f)	Section 22 (Confidentiality); and 

  

	(g)	Section 30.16 (***). 

  

	30.	MISCELLANEOUS 

  

	30.1	Force Majeure 

  

	(a)	“Force Majeure Event” means a fire, flood, earthquake, other act of God or nature, riot, civil disorder, act of terrorism or other similar cause beyond
the reasonable control of a Party that delays or prevents the Party, directly or indirectly, from performing its obligations in accordance with the Agreement. 

 

	(b)	A Party will not be liable for any default or interruption in performing its obligations under the Agreement to the extent the default or interruption is attributable
to a Force Majeure Event provided: 

  

	 	(i)	the non-performing Party (and any other suppliers or contractors of the non-performing Party to whom the performance has been delegated) are without material fault in
causing the default or interruption; and 

  

	 	(ii)	the default or interruption could not have been prevented by reasonable precautions and cannot reasonably be circumvented by the affected Party through the use of
alternate sources, workaround plans or other means. 

  

	(c)	In such event the affected Party will be excused from further performance or observance of the obligations so affected for as long as the Force Majeure Event continues
and the affected Party continues to use Commercially Reasonable Efforts to perform whenever and to whatever extent is possible without default or interruption. A Party so hindered in its performance will immediately notify the Party to whom
performance is due by telephone and describe at a reasonable level of detail the circumstances causing the default or interruption (to be confirmed in writing within twenty-four (24) hours after inception of such default or interruption, if
possible). That Party will also notify the other Party promptly when the Force Majeure Event has abated. 

  

  
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	(d)	If a Force Majeure Event prevents provision of Products for more than *** days or performance of Services reasonably identified by PG&E as critical
(“Critical Services”) for more than *** days or causes SSN to fail to meet the *** required in Attachment 2 of Schedule ***, then PG&E may ***, in which case PG&E will ***, provided, however, that if PG&E ***.

  

	(e)	In addition to the rights and remedies set forth in Section 30.1(d) above, if a Force Majeure Event prevents provision of Products or Services for more than ***
days ***, then PG&E may ***, as well as ***, provided however that if the disruption of Products or Services continues for more than *** months, then PG&E shall have the right to ***, provided, however, that PG&E will *** as provided in
Section ***. 

  

	(f)	Upon the occurrence of a Force Majeure Event that PG&E reasonably determines is likely to interrupt the provision of Software support and maintenance for more than
*** days, PG&E may *** in accordance with Section ***. 

  

	(g)	If PG&E terminates the Agreement under 30.1(e) above, PG&E will pay SSN’s charges for all Products supplied and/or Services performed under the Agreement,
***, but will not be liable for payment of any termination charges or demobilization costs. SSN will not be entitled to any additional payments from PG&E for costs or expenses incurred by SSN as a result of any Force Majeure Event.

  

	30.2	Assignment 

  

	 	(a)	The rights, duties and obligations of SSN under this Agreement may not be assigned in whole or in part, whether by agreement or by operation of law (including by merger
or acquisition) without the prior express written consent of PG&E, which PG&E shall not unreasonably withhold or delay, and any attempted assignment of any rights, duties or obligations hereunder without such consent will be null and void;
provided, however, that *** 

 In all cases, whether *** is required or not, SSN will use***in accordance with the
Agreement and the Product Roadmap. 
  

	 	(b)	PG&E may, without SSN’s consent, assign its rights and obligations under this Agreement, *** 

 

	 	(c)	This Agreement will be binding on the Parties and their respective successors and permitted assigns. 

 

	30.3	Provision of *** 

  

	(a)	From the Effective Date until the earliest of: (i) ***; (ii) ***; or (iii) *** 

 

	 	(i)	SSN shall provide PG&E with: (A) ***; and (B) ***; and 

  

	 	(ii)	SSN will ensure that: (A) ***; and (B) ***. 

  

	(b)	PG&E will ***. 

  

	(c)	*** pursuant to this Section ***. Upon satisfaction of the ***. If thereafter SSN no longer satisfies the *** in accordance with Section 30.3(a) above.

  
  

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	30.4	Notice of Material Adverse Change 

SSN shall *** PG&E in the event SSN suffers or reasonably expects to suffer a Material Adverse Change, with such notice detailing the ***

  

	30.5	Order of Precedence 

 In the event of a
conflict between or among the documents comprising the Agreement, the following order of precedence will apply (documents listed in descending order of priority): 
  

	(a)	these GENERAL TERMS AND CONDITIONS, together with Annex A-5 (Functional Requirements and Product Roadmap); Schedule F (Compensation for *** and ***); Schedule G
(Product and Service Warranties); Schedule M (Insurance); Schedule L (Additional Policies and Procedures) and Schedule N (Diversity Subcontracting Policy); 

 

	(b)	Schedule B (Pricing and Payment Terms), including its Annexes (and other attachments, if any); 

 

	(c)	Annex A-3 (Product Documentation); 

  

	(d)	the Statement of Work (including any additional scopes of work that the Parties may execute pursuant to this Agreement); 

 

	(e)	Annex A-1 (SmartMeter Master Project Plan); 

  

	(f)	other Schedules and Annexes; and 

  

	(g)	Purchase Orders and Release Authorizations; provided, however, that a Purchase Order or Release Authorization may amend other documents that form part of this
Agreement only in accordance with Section 4.1(e). 

  

	30.6	Governing Law and Jurisdiction 

  

	(a)	The Agreement will be construed and governed according to laws of the State of California, without regard to the conflicts of law principles. 

 

	(b)	The Parties expressly exclude from this Agreement all the provisions of the Vienna Convention, 1980 (The United Nations Convention on Contracts for the International
Sale of Goods). 

  

	(c)	The Uniform Computer Information Transactions Act (the “UCITA”), including any law that incorporates substantially all of the provisions of the UCITA, however
titled, shall not apply to the Licenses granted under this Agreement. 

  

	(d)	For any litigation arising out of or relating to the Agreement or the transactions and relationships contemplated by the Agreement, regardless of the form of action or
the Party that initiates it, the Parties irrevocably and unconditionally submit to the exclusive jurisdiction of and venue in the Superior Court of the State of California, San Francisco County or, if that court does not have jurisdiction, in the
United States District Court for the Northern District of California. 

  

	(e)	The Parties irrevocably and unconditionally waive any objection to the laying of venue of any proceeding arising out of or relating to the Agreement in those courts.

  

  
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	(f)	The Parties consent to the jurisdiction of any state court located within a district that encompasses assets of a Party against whom a judgment (or award) has been
rendered for the enforcement of the judgment against the assets of such Party. 

  

	30.7	Severability 

 The provisions of this
Agreement will be deemed severable. If any provision of this Agreement will be held unenforceable by any court of competent jurisdiction, it will be severed from this Agreement and the remaining provisions will remain in full force and effect.

  

	30.8	Amendments 

 This Agreement will not be
amended or modified except in writing signed by the Parties. 
  

	30.9	Interpretation 

  

	(a)	All headings and captions in this Agreement are for convenience and ease of reference only and are not to be considered in the construction or interpretation of any
provision of this Agreement. 

  

	(b)	Numbered or lettered paragraphs, subparagraphs, schedules annexes and exhibits contained in this Agreement refer to sections, subsections, schedules annexes and
exhibits of this Agreement. 

  

	(c)	This Agreement will be deemed to have been written by both Parties. 

  

	(d)	Unless the context requires otherwise: 

  

	 	(i)	use of the singular imports the plural and vice versa; and 

  

	 	(ii)	use of a specific gender imports the other genders. 

  

	(e)	Exhibits attached to this Agreement are provided for convenience of reference only and do not form part of this Agreement. 

30.10 Survival 
 The following provisions
shall survive termination or expiration of the Agreement for any reason: Sections 4.5 (Liquidated Damages and ***), 9,1 (Invoicing and Payment), 12 (Documentation), 13.1 (License Grant), 14.2(d) (Manufacturing Fees), 14.4 (Obligations on Release of
Escrowed Materials), 15 (Ownership of Materials), 16 (Product Performance and Service Warranties), 17 (General Warranties), 18 (Indemnification), 19 (Limitations of Liability), 20.5 (No Damages as a Result of Rightful Termination), 20.6
(Disengagement Assistance), 21 (Data Security and Protection), 22 (Confidentiality), 23 (Audits and Records) 28.1 (Insurance), 29 (Dispute Resolution), 30.6 (Governing Law and Jurisdiction), 30.16 (***) and any provision of the Agreement that
contemplates or governs performance or observance to termination or expiration of the Agreement. 
  

  
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 30.11 Notices 
 Any notice required to be sent or given under this Agreement will be sent in person, by certified or registered mail return receipt requested or by nationally-recognized express courier, addressed as
follows: 
  

			
	 To PG&E
	  	 To SSN

	 Pacific Gas and Electric Company

ATTN: President and Chief Executive Officer
 Hand
Delivered copies:
 77 Beale Street
 San
Francisco, California 94177
 Copies delivered by US mail:
 P.O. Box 7442
 San Francisco, California 94120
	  	 Silver Springs Network
 ATTN:
Controller
 575 Broadway Street

Redwood City, California 94063

		
	 With Copies to:
 Pacific Gas
and Electric Company
 ATTN: Senior Vice President Customer
 Service
 and
 Pacific Gas and Electric Company
 ATTN: General Counsel

At the address indicated above.
	  	 With copies to:
 Silver Springs
Network
 ATTN: VP of Marketing
 At the
address indicated above.
 and
 Silver
Springs Network
 ATTN: General Counsel

At the address indicated above.

Notice will be effective as of the date of delivery in the case of personal delivery, or the third (3rd day following the date of deposit for registered
mail delivery, addressed to the Party intended at its address set forth in the caption if delivered by certified or registered mail. 
 30.12
Waivers 
 Any consent by any Party to, or waiver of, a breach by the other, whether express or implied, will not constitute a consent to, or
a waiver of any other, different or subsequent breach. Regardless of PG&E’s review, audit or inspection of SSN, payment or other act or omission, or the Products successfully passing acceptance testing, SSN will remain responsible for
complying with all the terms and conditions of this Agreement and such acts or omissions of PG&E will not constitute a waiver. 
 30.13
Relationship 
  

	(a)	The relationship of the Parties is that of buyer and seller only. 

  

	(b)	This Agreement is not intended by the Parties to constitute or create a joint venture, pooling arrangement, partnership, agency or formal business organization of any
kind. 

  

	(c)	Neither PG&E nor SSN will represent that its relationship with respect to the other Party is other than as an independent supplier. 

 

	(d)	Nothing in this Agreement will create in either Party any right or authority to incur any obligations on behalf of, or to bind in any respect, the other Party and
nothing in this Agreement will be construed to create any agency, joint venture or partnership. 

  

  
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 30.14 Entire Agreement; Governing Terms 
 This Agreement constitutes the entire agreement between the Parties with respect to its subject matter, and merges, integrates, cancels and supersedes any prior understanding and agreements between the
Parties whether written or oral concerning its subject matter. 
 30.15 Counterparts 

This Agreement may be executed in two counterparts, each of which will be deemed an original, but all of which will constitute but one and the same
instrument. 
 *** 
 30.17
Definitions 
 The following capitalized terms, when used in the Agreement, will have the meanings given to them below unless the context
requires otherwise. Other capitalized terms used in the Agreement are defined in places where they are used. 
  

			
	 Defined Term
	  	 Meaning

	“Affiliate”	  	Means, when used with reference to a specified corporation, partnership or limited liability company, any other entity that directly, or indirectly through one or more
intermediaries, controls or is controlled by or is under common control with the partnership, corporation or limited liability company specified. For purposes of the foregoing, “control” and “under common control with” with
respect to any entity will mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of such entity, whether through the ownership of voting securities, partnership interests or by
contract or otherwise.
		
	“Aggregate Revenue”	  	Has the meaning provided in Section 19.1(b)(ii).
		
	“Agreement”	  	This SmartMeter Program Upgrade Supply Agreement and all attached Schedules and Annexes, as such may be amended in accordance with the provisions herein.
		
	“APIs”	  	Application programming interfaces.
		
	“Approved Vendors”	  	Has the meaning provided in Section 14.4(d).
		
	“Audit Finding”	  	Has the meaning provided in Section 23.2(b).
		
	“Auditors”	  	Has the meaning provided in Section 23.1(a).
		
	“Audits”	  	Has the meaning provided in Section 23.1(a).

  

  
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	 Defined Term
	  	 Meaning

	“Bank”	  	Has the meaning provided in Section 28.2(a).
		
	***	  	Has the meaning provided in Section 9.2(c).
		
	“Business Days”	  	Days when PG&E’s corporate offices are open for business during standard business hours.
		
	“Change Request”	  	A request for a change made by either Party in accordance with Annex D-1 (Change Control Procedures).
		
	“Claim”	  	Has the meaning provided in Section 18.1(a).
		
	***	  	Has the meaning provided in Section 18.1(e).
		
	“Commercially Reasonable Efforts”	  	Taking all such steps and performing in such a manner as a well managed company would undertake under the circumstances where it was acting in a determined, prudent and
reasonable manner to achieve a particular desired result for its own benefit.
		
	“Communication Protocol Technology”	  	The technology that permits communication to take place to a third party device in the nature of devices having similar functionality to those devices described in the Technology
Plan.
		
	***	  	Has the meaning provided in Section 9.2(a).
		
	“Confidential Information”	  	Has the meaning provided in Section 22.1(b).
		
	“CPUC”	  	California Public Utilities Commission.
		
	“Critical Services”	  	Has the meaning provided in Section 30.1(d).
		
	“Current Releases”	  	Has the meaning provided in Section 7(b).
		
	“Deliverable”	  	Anything to be delivered by SSN to PG&E under this Agreement. Deliverables may include Products, Documentation and PG&E-Specific Work Product.
		
	“Delivery Schedule”	  	The date specified in a Release Authorization issued by PG&E in accordance with the Minimum Lead Times upon which SSN undertakes to deliver the Products pursuant to the
conditions of this Agreement.
		
	“Demand Notice”	  	Has the meaning provided in Section 20.3(a)(i).

  

  
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	 Defined Term
	  	 Meaning

	“Deployment Period”	  	The period commencing on the Effective Date and ending on December 31, 2013.
		
	“Derivative Works”	  	Has the meaning provided in Section 13.2(f).
		
	“Disclosing Party”	  	Has the meaning provided in Section 22.1(a).
		
	“Dispute Date”	  	Has the meaning provided in Section 29.1(a)(i).
		
	“Documentation”	  	The technical and functional specification and other technical and functional documentation relating to the Products as specified in Annex A-3 (Product
Documentation).
		
	“***”	  	Has the meaning provided in Section 28.2(c)
		
	“***”	  	Has the meaning provided in Section 28.2(c)
		
	“Effective Date”	  	The date first written above.
		
	“Equipment”	  	The tangible components of the Products listed in Annex A-7 (List of SSN Products and Product Tools).
		
	“Escrow Agent”	  	Has the meaning provided in Section 14.1(a).
		
	“Escrowed Materials”	  	The Source Code version of the Software, Documentation, Manufacturing Know-How and Supplier Information, all of which shall be updated from time to time by SSN to include any
changes to any of the foregoing.
		
	“Existing ***”	  	Has the meaning provided in Section 28.2(a).
		
	“Fees”	  	Means the prices and fees for the Products and Services specified in Schedule B (Pricing and Payment Terms), and the Manufacturing Fees, subject to any reduction or increase in
prices and fees pursuant to the provisions of this Agreement.
		
	“***”	  	Has the meaning provided in Section 30.3(a).
		
	“***”	  	The *** of SSN delivered in accordance with this Agreement.
		
	“***”	  	Has the meaning provided in Section 4.2(a).
		
	“Force Majeure Event”	  	Has the meaning provided in Section 30.1(a).
		
	“Functional Requirements”	  	The technical, operational and functional requirements for the Products as set forth in this Agreement and Annex A-5 (Functional Requirements and Product Roadmap) and any
additional features and capabilities of the Products as described in the Documentation. In the event of a conflict

  

  
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	 Defined Term
	  	 Meaning

		  	between any of the requirements of this Agreement and the requirements of Annex A-5 (Functional Requirements and Product Roadmap) and the Documentation, the most stringent will
apply (that is, the requirement providing the most favorable functionality and performance to PG&E).
		
	“Governmental Authority”	  	Any federal, state, local, government, department, commission, board, bureau, agency, official or other regulatory, administrative or governmental authority official or authority,
including, without limitation, the Federal Communications Commission, California Energy Commission and the California Public Utilities Commission.
		
	“Governmental Authorization”	  	Any permit, license, franchise, approval, certificate, consent, ratification, permission, confirmation, endorsement, waiver, registration, qualification or other authorization
issued, granted, given or otherwise made available by or under the authority of any Governmental Authority or pursuant to any Legal Requirement.
		
	“HAN”	  	Home area network.
		
	“including” (and any of its derivative forms)	  	Including but not limited to.
		
	“Indemnitee”	  	Has the meaning provided in Section 18.5.
		
	“Indemnitor”	  	Has the meaning provided in Section 18.5.
		
	“Indemnity Items”	  	Has the meaning provided in Section 18.1(c).
		
	“Initial ***”	  	Has the meaning provided in Section 28.2(a).
		
	“Intellectual” Property Rights”	  	All worldwide common law or statutory (a) patents, patent applications, and patent rights; (b) rights associated with original works, authorship, moral rights, copyrights and all
its exclusive rights; (c) rights relating to the protection of trade secrets and confidential information, (d) rights associated with algorithms, designs, industrial designs, and semi conductor design; (e) rights related to the possession, use or
exploitation of signs, trademarks, service marks, trade names, trade dress and related goodwill; (e) rights analogous to those set forth above and any and all other industrial or intellectual property rights; and (f) registrations, divisionals,
continuations, continuations-in-part, renewals, reissues, reexaminations, and extensions of the foregoing (as applicable) now existing or hereafter filed, issued or acquired.

  

  
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	 Defined Term
	  	 Meaning

	“***”	  	Has the meaning provided in Section 28.2(f)(i).
		
	“***”	  	Those positions identified in Schedule J (Approved Subcontractors and ***).
		
	“Knowledge”	  	The actual knowledge of the officers or supervisory employees of a Party after reasonable investigation.
		
	“Legal Requirements”	  	Any applicable law, statute, ordinance, decree, requirement, order, writ, judgment, injunction, award, treaty, proclamation, convention, rule or regulation (or interpretation of
the foregoing) of, and the terms of any Governmental Authorization issued, required, or promulgated by, any Governmental Authority.
		
	“Liabilities”	  	Has the meaning provided in Section 18.1(b).
		
	“License Fee Demand Notice”	  	Has the meaning provided in Section 13.2(b)(i).
		
	“License”	  	Has the meaning provided in Section 13.1(a).
		
	“***”	  	The *** and *** versions of SSN’s Software, User Documentation, all Product Documentation and Manufacturing Know-How.
		
	“Live Billing”	  	Has the meaning given to it in Section 5.3 (On-site Production Support).
		
	***	  	***
		
	“Manufacturing Know-How”	  	All information, rights (including Intellectual Property Rights), materials and support required to enable a reasonably experienced contractor who is generally familiar with the
manufacture and maintenance of similar Equipment and Products and capable of doing so to independently understand, manufacture, test and repair the Products within PG&E’s own facilities.
		
	“Material Adverse Change”	  	A material adverse change in (a) the ***, (b) the *** or (c) *** under this Agreement, in all cases whether ***, including without limitation any ***
		
	“may not”	  	Not having the right to do something.
		
	“may”	  	Having the right, but not the obligation to do something.

  

  
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	 Defined Term
	  	 Meaning

	“Meters”	  	Has the meaning provided in Section 1.1(b).
		
	“Minimum Lead Times”	  	The time frame in which SSN will deliver the Products to PG&E or its designee, commencing upon SSN’s acceptance of the Release Authorization as set out in Schedule C
(Minimum Lead Times).
		
	“Network Hardware”	  	The new or replacement network data collection units provided by SSN, as such units are described in Annex A-7 (List of SSN Products and Product Tools).
		
	“NIC Card”	  	SSN’s Network interface Card that provides wireless networking and HAN capability for commercial and industrial Meters.
		
	“Notice of Election”	  	Has the meaning provided in Section 18.5(a).
		
	 ***
	  	 ***

		
	“Order Documentation”	  	Has the meaning provided in Section 4.1(e).
		
	“OSHA”	  	Occupational Safety and Health Administration.
		
	“Parties”	  	PG&E and SSN, together.
		
	“PG&E Data”	  	Has the meaning provided in Section 21.1.
		
	“PG&E Indemnitees”	  	Has the meaning provided in Section 18.1.
		
	“PG&E Product Modification”	  	Has the meaning provided in Section 18.1(d).
		
	“PG&E-Specific Work Product”	  	Has the meaning provided in Section 15.1(b).
		
	“*** Date”	  	Has the meaning provided in Section 9.2(b).
		
	***	  	Has the meaning provided in Section 1.4.4(e).
		
	“Product Roadmap”	  	Means the list of future Product enhancements described in lines 61 through 66 of Annex A-5 (Functional Requirements and Product Roadmap) which are to be made available to
PG&E by the due dates specified in that document.
		
	“Product Support Tools”	  	Any SSN developed tools, test equipment, software, firmware versions and processes that are used to test, tune and certify the SmartMeter System, including meter simulators
and

  
  

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	 Defined Term
	  	 Meaning

		  	access point simulators. A list of the Product Support Tools current as of the Effective Date is set forth in Annex A-7 (List of SSN Products and Product Tools).
		
	“Products”	  	The Equipment and the Software (including Upgrades) listed in Annex A-7 (List of SSN Products and Product Tools).
		
	“Purchase Order”	  	A written order issued by PG&E in accordance with Section 4.
		
	“Receiving Party”	  	Has the meaning provided in Section 22.1(a).
		
	“Release Authorization”	  	Has the meaning provided in Section 4.1(a).
		
	“***”	  	Has the meaning provided in Section 28.2(a).
		
	“RF Mesh”	  	Has the meaning provided in Section 1.1(b).
		
	“Service Period”	  	The period of ongoing operations and maintenance of the SmartMeter System, beginning on *** and continuing for *** years.
		
	“Service Territory”	  	PG&E’s gas and electric service territory as of the Effective Date as set forth on Annex A-6 (Service Territory).
		
	“Services”	  	All professional services, training, maintenance, support and other services provided by, or on behalf of, SSN under this Agreement.
		
	“shall”	  	An expression of command, not merely an expression of future intent or expectation.
		
	“SmartMeter Interface”	  	Has the meaning set forth in Section 1.1(b).
		
	“SmartMeter Supplier”	  	Third parties who are involved in supplying components of, installing or providing other services for, the SmartMeter System.
		
	“SmartMeter System”	  	Has the meaning set forth in Section 1.1(b).
		
	“SmartMeter Upgrade Project”	  	Has the meaning set forth in Section 1.1(b).
		
	“Software”	  	Programs, codes, algorithms, development tools, formulae, libraries, computer programs or applications to the extent provided by SSN to PG&E hereunder, including any
Upgrades.

  

  
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	 Defined Term
	  	 Meaning

	 “***”
	  	 ***

		
	“SOX”	  	The Sarbanes-Oxley Act of 2002, as it may be amended, supplemented and updated from time to time.
		
	“SSN Indemnitee”	  	Has the meaning provided in Section 18.3.
		
	“SSN Personnel”	  	Any and all personnel assigned to provide the Products or perform any part of the Services in, on or at property or facilities of or locations controlled by PG&E, including
employees and independent contractors of (i) SSN, (ii) its Affiliates and (iii) Subcontractors.
		
	“Statement of Work”	  	Has the meaning provided in Section 1.4(a).
		
	“Subcontractor”	  	Has the meaning provided in Section 27.
		
	“Supplier Material”	  	Has the meaning provided in Section 3.4(a).
		
	“***”	  	Has the meaning provided in Section 28.2(f)(ii).
		
	“***”	  	Has the meaning provided in Section 28.2(g).
		
	“***”	  	Has the meaning provided in Section 28.2(g).
		
	“***”	  	Has the meaning provided in Section 28.2(g).
		
	“UCITA”	  	The Uniform Computer Information Transactions Act.
		
	“Upgrade”	  	Is defined in Schedule H (Software Maintenance and Support).
		
	“Use”	  	The right to use, install, execute, load, operate, display, copy, perform and maintain the Licensed Material.
		
	“User Documentation”	  	An electronic version of the then-current installation instructions and user manuals customarily provided by SSN to customers of the Software
		
	“will”	  	Unless the context requires otherwise, an expression of command, not merely an expression of future intent or expectation.
		
	“WIP”	  	Has the meaning provided in Section 4.6(d).

  
  

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	 Defined Term
	  	 Meaning

	“***”	  	Has the meaning provided in Section 28.2(c).
		
	“***”	  	Has the meaning provided in Section 28.2(c).
		
	“WMDVBEs”	  	Has the meaning provided in Section 26.3(a).
		
	“written” or “in writing”	  	Is used for emphasis in certain circumstances, but that will not derogate from the general application of the notice requirements set forth in the Agreement in those and other
circumstances.

 (End of General Terms and Conditions) 
  

  
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 Schedule A 

Technical Annexes 
  

 

 The following Annexes comprise Schedule A to the Agreement: 

Annex A-1: SmartMeter Master Project Plan 
 Annex A-2: Statement of Work 
 Annex A-3: Product Documentation 

Annex A-4: Third Party Products and IT Infrastructure Specifications 

Annex A-5: Functional Requirements and Product Roadmap 
 Annex A-6: Service Territory 
 Annex A-7: List of SSN Products and Support Tools

 Annex A-8: NIC/HAN Technical Specifications 

 

  
 PG&E and SSN Confidential 
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 Schedule A 

Annex A-1 SmartMeter Master Project Plan 

 
  

 The Parties intend that the attached Project Plan will develop and evolve during the planning and
deployment phases of the SmartMeter Project. 
 PG&E may update the attached Project Plan at any time by providing SSN with an updated
version. 
 *** [2 pages redacted] 

 

  

PG&E/SSN Confidential 
 Page 1 

 Schedule A 

Annex A-2 
  

 

 [Amended and restated in its entirety by Amendment No. 6] 

  
  

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 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

 Schedule A 
 Annex A-3 Product Documentation 
 The following documents comprise Schedule A, Annex A-3 to
the Agreement as of the Effective Date of the Agreement. SSN will provide updates of the Product Documentation in accordance with Section 12 of the Agreement. 
  

							
	 File name
	  	 Document
	  	 Product
	  	 Notes

	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
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 SmartMeter Endpoint Supply Agreement (SSN) 

 

 Schedule A 
 Annex A-4 
 [Deleted in its entirety and replaced by Amendment No. 5]

  
  

PG&E and SSN Confidential 
 Page 1 

 SmartMeter Upgrade Project Supply Agreement (SSN) 

 

 Schedule A 
 Annex A-5 
 [Amended and restated in its entirety by Amendment No. 6]

  
  

 SmartMeter Upgrade Project Supply Agreement (SSN) 

 

 Schedule A 
 Annex A-6 PG&E Service Territory 
 

 

  
 PG&E
and SSN Confidential 
 Page 4 

 Schedule A 
 Annex A-7 
 [Amended and restated in its entirety by Amendment No. 6]

  
  

PG&E and SSN Confidential 
 Page 1 

 Schedule A 
 Annex A-8 NIC/HAN Technical Specifications 
  

 
  

  
  

PG&E and SSN Confidential 

 

 
 SSN NIC for L+G *** Meters***Product Specification 

Catalog Number *** 

Introduction 
 Silver Spring Networks
(SSN) manufactures a network interface card (NIC) for the Landis+Gyr *** meter lines. The NIC has three interfaces; the *** 

*** 
 The NIC is a
generic platform and configured as part of the meter assembly process for the meter and service. 
 NIC Specifications 

Table 1 – NIC Specification 
  

							
	LAN Transceiver	  		  	HAN Transceiver	  	
	***	  	***	  	***	  	***
	LAN Network	  		  	HAN Network	  	
	***	  	***	  	***	  	***
	Processing	  		  	Physical	  	
	***	  	***	  	***	  	***
	Meter Interface	  		  	Environmental	  	
	***	  	***	  	***	  	***

 Meter Interface 
 The SSN NIC uses a *** for both the *** meters as defined in the following table. 

Table 2 – Meter *** Configuration 
  

			
	 ***
	  	 Description

	***	  	***

 The NIC communicates with the *** meter using the *** protocol and *** data tables. 

The NIC connects to the *** side voltage and operates from either ***or ***.  

  

							
		 	Silver Spring Networks - Confidential and Proprietary	  	

 Agency Approvals 
 FCC                                 
 *** 
 Industry Canada               *** 

ANSI                         
       *** 
 SSN NIC for L+G *** Meters***Product Specification 

Catalog Number *** 

Introduction 
 Silver Spring
Networks (SSN) manufactures a network interface card (NIC) for the Landis+Gyr *** meter lines. The NIC has three interfaces; the *** 
 *** 
 The NIC is a generic platform and configured as part of the meter assembly process for the
meter and service. 
 NIC Specifications 

  

							
		 	Silver Spring Networks - Confidential and Proprietary	  	

 Table 3 – NIC Specification 

 

							
	LAN Transceiver	  		  	HAN Transceiver	  	
	***	  	***	  	***	  	***
	LAN Network	  		  	HAN Network	  	
	***	  	***	  	***	  	***
	Processing	  		  	Physical	  	
	***	  	***	  	***	  	***
	Meter Interface	  		  	Environmental	  	
	***	  	***	  	***	  	***

 Meter Interface 
 The SSN NIC uses a *** connector to interface with the *** meter as defined in the following table. 
 Table 4 – Meter *** Configuration 
  

			
	 ***
	  	 Description

	 ***
	  	***

 The NIC communicates with the *** meter using the *** protocol and *** data tables. 

The NIC connects to voltage on the *** of the meter. The power supply is *** and operates from voltages between *** and ***. 

Agency Approvals 

FCC                         
        *** 
 Industry Canada
             *** 

ANSI                      
         *** 
 SSN NIC for L+G***Meters***Product Specification 

Catalog Number *** 

Introduction 
 Silver Spring Networks
(SSN) manufactures a network interface card (NlC) for the GE Energy *** and *** meter lines. The NIC has three interfaces; the *** 
 ***

 The NIC is a generic platform and configured as part of the meter assembly process for the meter and service. 

NIC Specifications 

Table 5 – NIC Specification 
  

							
	LAN Transceiver	  		  	HAN Transceiver	  	
	***	  	***	  	***	  	***
	LAN Network	  		  	HAN Network	  	
	***	  	***	  	***	  	***
	Processing	  		  	Physical	  	
	***	  	***	  	***	  	***
	Meter Interface	  		  	Environmental	  	
	***	  	***	  	***	  	***

 Meter Interface 
 The SSN NIC uses the same *** for both the *** and *** meters as defined in the following table. 
 Table 6 – Meter *** Configuration 

  

					
		  	Silver Spring Networks - Confidential and Proprietary	  	

			
	 ***
	  	 Description

	 ***
	  	***

 The NIC communicates with the *** meter using a proprietary ***. 

The NIC communicates with the *** meter using the *** protocol and *** data tables. 
 The NIC connects to voltage on the *** of the meter and operates from either *** or *** 

Agency Approvals 

FCC                         
      *** 
 Industry
Canada            *** 

ANSI                      
       *** 
  

					
			
		  	SSN NIC for L+G*** Meters	  	
		  	  
 Product Specification
	  	
			
		  	Catalog Number ***	  	

 Introduction 
 Silver Spring Networks (SSN) manufactures a network interface card (NIC) for the GE Energy *** meter lines. The NIC has three interfaces; the *** 

*** 
 The NIC is a generic platform and
configured as part of the meter assembly process for the meter and service. 
 NIC Specifications 

Table 7 – NIC Specification 
  

							
	 LAN Transceiver
	  		  	HAN Transceiver	  	
	 ***
	  	***	  	***	  	***
				
	 LAN Network
	  		  	HAN Network	  	
	 ***
	  	***	  	***	  	***
				
	 ***
	  		  	Physical	  	
	 ***
	  	***	  	***	  	***
				
	 Meter Interface
	  		  	Environmental	  	
	 ***
	  	***	  	***	  	***

 Meter Interface 
 The SSN NIC uses a *** for interfacing with the *** meter as defined in the following table. 
 Table 8 – Meter *** Configuration 
  

							
	 ***
	  	 Description
	  	 ***
	    	 Description

	***	  	***	  	***	    	***

 The NIC communicates with the *** meter using the *** protocol and ***data tables. 

The NIC connects to voltage on the *** of the meter. The power supply is *** and operates from voltages between *** and *** 

Agency Approvals 

FCC                    *** 

Industry Canada *** 
 ANSI                 *** 

  

							
		 	Silver Spring Networks - Confidential and Proprietary	  	

 Schedule B 
 Pricing and Payment Terms 
  

 

	1.	GENERAL PROVISIONS 

  

	1.1	Overview 

  

	(a)	 This Schedule B sets forth the Fees for Products and Services to be provided by SSN to PG&E under the Agreement. 

 

	(b)	 Annex B-1 to this Schedule B (the “Pricing Tables”) lists the unit rates and other charges that are to be used to calculate the Fees. The
Pricing Tables form part of this Schedule B. 

  

	(c)	 The Fees determined in accordance with this Schedule B, together with the Manufacturing Fees that PG&E may be required to pay pursuant to
Section 14.2 of the Agreement, and any other fees, expenses or reimbursements to SSN that are specified in the Agreement, are the only charges and expenses that PG&E shall pay to SSN for SSN’s provision of the Products and Services as
set forth in the Agreement and for SSN to fulfill its obligations under the Agreement. In the event that any fees, charges or expenses for any additional products or services are required for SSN to perform its obligations as originally specified
and within the original scope of the Agreement, such products and/or services shall be provided by SSN at no additional cost or expense to PG&E. Additional Fees may be payable with respect to Change Requests, as provided in Section 4.7
(Change Request) of the Agreement, and with respect to any additional Statements of Work or the addition of SSN Products to this Agreement. 

  

	(d)	 Subject to Section 1.1(e) below, the Fees set forth in this Schedule B will *** as described in this Schedule B. 

 

	(e)	 The Fees *** 

  

	 	(i)	 Section *** of the Agreement; 

  

	 	(ii)	 Section *** of this Schedule; and 

  

	 	(iii)	 Section *** of this Schedule. 

  

	(f)	 Prices and terms set out in this Schedule B (and Annex B-1) represent a binding offer from SSN to supply Products as ordered by PG&E pursuant to
Purchase Orders during the Deployment Period and the Service Period. PG&E will have no obligation to purchase Products or services under this Schedule B and a commitment binding upon PG&E to purchase Products will arise only upon PG&E
issuing Purchase Orders as described in Section 4 (Ordering, Delivery, Inspection and Acceptance Testing) of the Agreement. 

  
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Schedule B – Pricing and Payment Terms 
 Annex B-1 - Pricing Tables 
  

	1.2	Invoicing and Payment 

  

	(a)	 SSN will issue invoices: 

  

	 	(i)	 *** (including the Equipment referred to in Pricing Tables 1, 2, 3, 4 and 5) to PG&E’s or its designee’s nominated ***;

  

	 	(ii)	 for the services described in the Statement of Work, as provided in Pricing Table 6. 

 

	 	(iii)	 ***for the provision of Services that are provided on a *** basis in accordance with the charges set out in Pricing Table 7 (Ad-hoc Consulting);

  

	 	(iv)	 for the Software license fee set forth in Pricing Table 8, in ***; and 

 

	 	(v)	 commencing at the *** for the Software Maintenance and Support (as described in Schedule H) fees set out in Pricing Table 9. The fees payable for
Software Maintenance and Support during the Deployment Period are ***pursuant to the Agreement. 

  

	(b)	 SSN will include in all invoices the information required under this Schedule B and will submit all invoices using PG&E’s electronic
invoicing system. 

  

	(c)	 PG&E will pay undisputed, invoiced amounts within *** the date of PG&E’s receipt of the applicable invoice.

  

	(d)	 If PG&E does not pay invoices within *** of the due date, SSN may charge a late payment fee on the unpaid amounts, commencing *** from the due
date, equal to the lesser of *** per month and the maximum legal rate. 

  

	(e)	 Payments will be made in United States currency by bank transfer to SSN’s nominated bank account. 

 

	(f)	 PG&E may withhold amounts due under an invoice that are subject to a good faith dispute with respect to Products and/or Services covered under
that invoice without SSN’s assertion of a payment default. PG&E will promptly provide SSN with written notice describing any such good faith dispute. Under no circumstances will SSN suspend or delay its performance under this Agreement
during any such payment dispute. 

  

	(g)	 PG&E will have *** in accordance with Section 1.2(a) above. 

 

	(h)	 PG&E shall have the right to ***under the Agreement. 

 

	1.3	*** 

  

	(a)	 *** 

  

	(b)	 *** *** 

  

	(c)	 *** 

  

	(d)	 *** 

  

	(e)	 *** *** 

  

	(f)	 *** 

  

	1.4	Taxes 

  

	(a)	 Except for California sales and use taxes and taxes on PG&E’s net income, all other taxes of any kind that may be levied or assessed with
respect to any payments made hereunder by PG&E to SSN, and any withholding obligations of SSN with respect to any of its employees or subcontractors for all such taxes are the sole responsibility of, will be for the account of, and will be paid
by SSN. 

  
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 Annex B-1 - Pricing Tables 
  

	(b)	 SSN and PG&E will cooperate in structuring, separating and implementing the various transactions contemplated by this Agreement in a manner
reasonably designed to appropriately account for California sales and use taxes on or with respect to such transactions. Costs that may be excludable from taxable costs for sales and use tax purposes, including excludable design services, training,
shipping and transportation, installation and project management, will be separately stated and invoiced. 

  

	(c)	 If SSN is authorized to collect California sales and use taxes with respect to the Products hereunder, PG&E will remit to SSN the amount of any
such taxes (excluding any fines, penalties, interest charges or the like resulting from SSN’s failure to timely or properly perform its obligations as the entity responsible for remitting such taxes) relating to the transactions contemplated by
this Agreement at the same time PG&E is invoiced by and makes payment to SSN, provided, however, that PG&E will not be required to remit any such amount to SSN unless and until SSN has provided its California seller’s permit number to
PG&E in writing. 

  

	1.5	Shipping and Insurance 

 The prices set
forth in the Pricing Tables are ***. Shipping and insurance charges for any new Products that are not priced in the Pricing Tables shall be ***. 
  

	2.	ARRANGEMENT WITH METER SUPPLIERS 

  

	(a)	 If PG&E enters into agreements with other SmartMeter Suppliers for the manufacture and provision of Meters incorporating the Equipment set out
in Pricing Table 3 (Endpoint Communication Modules), SSN shall sell that Equipment directly to the Smart Meter Supplier in accordance with the terms and conditions agreed between it and the SmartMeter Supplier (an “SSN/SmartMeter Supplier
Contract”). PG&E is not liable to SSN for any default in payment or other liability that such SmartMeter Supplier may have to SSN under the terms of the SSN/SmartMeter Supplier Contract. 

 

	(b)	 The pricing set out in Pricing Table 3 applies to any endpoint communication modules that PG&E elects to purchase directly from SSN under the
Agreement. The total volume of endpoint communication modules supplied to PG&E under this Agreement and (indirectly) all *** shall be*** under this Agreement in accordance with Section 5 (***) below. 

 

	3.	*** 

 The charges set out in Pricing Table
5 *** are the only additional charges that PG&E will be responsible for in respect of any Meters that are ***. In no event will such charges exceed *** per end point for *** of the total number of endpoints. For the avoidance of doubt, SSN will
be *** 
  

	4.	*** AND *** 

  

	(a)	 SSN will invoice PGE for *** set out in Pricing Table 8 in accordance with the following: 

 

	 	(i)	 ***; 

  
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 Annex B-1 - Pricing Tables 
  

	 	(ii)	 ***; 

  

	 	(iii)	 ***; 

  

	 	(iv)	 ***; 

  

	 	(v)	 ***; 

  

	 	(vi)	 ***; 

  

	 	(vii)	 ***; and 

  

	 	(viii)	 ***. 

  

	(b)	 The SSN network will be *** as set out in Schedule E (Review, Testing and Acceptance Process for Deliverables)*** and are outside the scope of
SSN’s Services under this Agreement. 

  

	(c)	 PG&E may elect to purchase Software Maintenance and Support services during the Service Period in accordance with Section 7(c) of the
Agreement for the charges set out in Pricing Table 9 (Software Support and Maintenance Fees). 

  

	(d)	 If, on the commencement of the Service Period, any part of the Software license fee remains unpaid because the condition for payment has not been
met (for example, an enhancement set out in the Product Roadmap has not been provided), the Support and Maintenance fees will be ***, for so long as those Software fees remain unpaid. 

 

	5.	*** 

  

	(a)	*** 

  

	(b)	*** 

  

	(c)	*** 

  

	6.	TERMINATION FOR CONVENIENCE 

  

	6.1	Termination Charges 

  

	(a)	 If PG&E terminates the Agreement for convenience in accordance with Section 20.2(a) of the Agreement, then PG&E will compensate SSN as
follows: 

  

	 	(i)	 For Software: *** in accordance with Section *** 

  

	 	(ii)	 For Services: *** 

  

	 	(iii)	 For Equipment: 

  

	 	(1)	***; and*** 

  

	 	(2)	*** 

  

	(b)	 The amounts set out in this Section 6 are PG&E’s sole and exclusive liability to SSN based on termination of the Agreement for
PG&E’s convenience. 

  

	6.2	Cancellation of a Purchase Order 

 If
PG&E cancels a Purchase Order pursuant to Section 4.6 (Cancellation and Re-Scheduling) of the Agreement, PG&E will pay for Equipment subject to the Purchase Order in accordance with such Section 6.1(a)(iii) above. 

  
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 Annex B-1 - Pricing Tables 
  

	6.3	Delivery of Equipment 

 Upon termination
of the Agreement pursuant to Section 20.2(a) of the Agreement or a Purchase Order in accordance with Section 4.6 (Cancellation and Re-Scheduling) of the Agreement and payment by PG&E for the Equipment in accordance with
Section 6.1(a)(iii) above, SSN will promptly deliver the Equipment and any work-in-progress relating to the Purchase Order to PG&E. 

  
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Schedule B - Pricing and Payment Terms 
 Annex B-1 - Pricing Tables 
 Table 1 - Network Infrastructure

  

																	
	 Network Infrastructure
	  	Model Code	  	Volume
required for
Network
Footprint	  	***	 
	  	  	  	***	 
	  	  	  	***	 	  	***	 	  	***	 
	 ***
	  	***	  	***	  	 	***	  	  	 	***	  	  	 	***	  
	  	  	  	 	***	  	  	 	***	  	  	 	***	  
	  	  	  	 	***	  	  				  			

  
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 Table 2 - Network Accessories 

 

							
	 Network Accessories
	  	Model Code	 	Volume required for
Network Footprint	 	***
	 ***
	  	***	 	***	 	***

  
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 Annex B-1 - Pricing Tables 
  

 Table 3 - Endpoint Communication Modules 

 

																	
	 Endpoint Communication Modules
	  	Model Code	 	Planned
volume	  	***	 	  	***	 	  	***	 
	 ***
	  	***	 	***	  	 	***	  	  	 	***	  	  	 	***	  
	  	 	  	 	***	  	  	 	***	  	  	 	***	  
	  	 	  	 	***	  	  	 	***	  	  	 	***	  
	OPTIONS	  
	 ***
	  	***	 	***	  	 	***	  	  	 	***	  	  	 	***	  

 Note 1 to Table 3 
 This category includes the following: 
  

	(a)	 ***; 

  

	(b)	 ***; 

  

	(c)	 ***; 

  

	(d)	 ***; 

  

	(e)	 ***; and 

  

	(f)	 *** 

Note 2 to Table 3 
 This
category includes the following: 
  

	(a)	 ***; 

  

	(b)	 ***; 

  

	(c)	 ***; and 

  

	(d)	 ***. 

  
  

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 Annex B-1 - Pricing Tables 
  

 Table 4 – Endpoint Accessories 

 

							
	 Endpoint Accessories
	  	Model Code	 	Volume required
for Network	 	***
	 ***
	  	***	 	***	 	***

  
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 Table 5 *** 

 

							
	 *** situation
	  	Planned Resolution	 	% of volume of
endpoints covered	  	***
	 ***
	  	***	 	***	  	***

 Refer to Section 3 of Schedule B (Pricing and Payment Terms) 

  
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 Annex B-1 - Pricing Tables 
  

 Table 6 
 [Replaced by Amendment No. 6] 

  
  

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 Table 7 
 [Replaced by Amendment No. 6] 

  
  

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 Table 8 
 [Deleted in its entirety and replaced by Amendment No. 5] 

  
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	Table 9 - Software Support and Maintenance Fees
			
	 Description
	 	 	  	***
	***	 		  	***

  
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	Table 10 - Quantities Required for each Division
					
	 Location
	  	 AMI Network

Concentrators

(Gateways/Take-out
 Points)
	  	 AMI Network

Repeaters

Equipment
	  	 Deployment/

Mounting
	  	 Battery Back-ups

for APs

	 ***
	  	***	  	***	  	***	  	***

  
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 Schedule C 
 Minimum Lead Times 
  
 AMI Network Concentrators: The minimum lead time for AMI Network Concentrators is ***weeks. 

AMI Network Repeaters: The minimum lead time for AMI Network Repeaters is *** weeks. 
 Network Accessories (Including mounting brackets, battery back-ups, remote antennas, cables): The minimum lead time for Network Accessories is *** weeks. 

Endpoint Communication Modules: The minimum lead time for Endpoint Communication Modules is *** weeks. 

Other Equipment (Including Field Service Units and Field Service Radios): The minimum lead time for Endpoint Communication
Modules is ***weeks. 

  
  

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 Schedule D 
 Governance Framework and Processes 
  

 

	1.	GOVERNANCE FRAMEWORK 

 The following
graphic depicts the governance framework for the SmartMeter Upgrade Project. It depicts how SSN will work with PG&E during the deployment phase of the SmartMeter Upgrade Project. 

 

							
	 	    	 Project Team
	    	 Program Management
	    	 Steering Committee

		    	Optimization	    	PMO	    	PG&E CCO
		    	Deployment	    	Project Managers	    	PG&E CIO
	Roles	    	Procurement	    	Finance	    	PG&E, VP, Products
		    	System Integration	    	Communication	    	and Services
		    	Operations	    		    	PG&E, Sr. Dir., Smart
		    	Silver Spring Networks	    		    	Energy Web
		    		    		    	SSN CEO
				
		    	Task/Project execution	    	Joint PG&E and vendor decisions	    	Critical decision making
	        Responsibilities       
 	    	Risk mitigation / Issue	    	Conflict resolution	    	Executive Guidance
		    	resolution	    	Risk mitigation / Issue resolution	    	Issue probing
		    		    	Project planning / resource loading	    	
		    		    	Budgeting	    	
		    		    	 Status reporting
  
	    	
	Output	    	Project deliverables	    	Project status	    	Formal approval of decisions
		    	Ongoing documentation and	    	Conflict escalation	    	Formal approval of meeting
		    	updates of issues and risks	    	Risk escalation	    	major milestones
		    		    	Scope changes	    	
		    		    	 Resource changes
  
	    	
	Timing	    	Daily	    	Weekly	    	Monthly

 

 
  

	2.	GOVERNANCE PROCESSES 

 The governance
framework is segmented into three levels: the Project Team; Program Management; and Steering Committee. Each level has distinct roles, responsibilities, and reporting obligations. The levels are segmented based on their degree of tactical versus
strategic focus on project issues. 
  

	3.	PROJECT TEAM 

  

	3.1	Overview 

  

	(a)	 The Project Team is composed of the following functional areas: The PG&E Optimization team addresses the functional specifications of the system
and develops procedures for testing and operating the network. The PG&E Deployment team installs the physical network and meters. PG&E Procurement purchases and receives the equipment. PG&E Systems Integration ensures that data collected
by the network can be received and used by existing back-end systems. PG&E Operations runs the meter and network once it is installed and the system is operating. SSN is the vendor that delivers network Equipment, Meter NICs, and Software.

  
  

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	(b)	 The SSN team will be composed of a project manager and field engineer, both on a full time basis. On a part time basis the SSN team will have
contributions from a field manager, field engineer, technical support representative, system administrator, testing coordinator, systems integration manager and systems integration engineer. 

 

	(c)	 The Project Team is responsible for daily execution of the project. These teams are responsible to work together and adhere to timelines and cost
budgets. The Project Teams are also responsible for identifying risk and mitigating risks. The Project Team leaders are enabled to manage their projects and the interaction with other projects according to their own prudent project management
techniques, while adhering to all relevant procedures (e.g., PG&E Delivery Model) and contract provisions. 

  

	3.2	Reporting Requirements 

 The output of the
Project Teams are project Deliverables as defined in the overall Project Plan and Statement Of Work. Project Teams will report out the status of their workstreams against plan as defined in Annex A-1 (SmartMeter Master Project Plan) to the
Agreement. The Project Teams also elevate issues and risks that they are unable to resolve at their level. 
  

	3.3	Meeting Timing and Required Attendees 

Project Teams meet and interact on a daily basis. Their focus is tactical project management and project issues. Required attendees will be determined by
individual workstream project manager. 
  

	4.	PROGRAM MANAGEMENT 

  

	4.1	Overview 

  

	(a)	 The Program Management Team is composed of the following functional areas: The Program Management Office (PMO) is the function that manages the
administrative functions of the project. Project managers monitor and run the project. Finance tracks the budget and expenditures. Communications crafts messages and updates about the project for internal and external audiences.

  

	(b)	 Program Management is responsible for coordinating and managing all of the Project Teams. It is responsible for making decisions jointly with the
vendor and resolving conflicts between Project Teams. Program Management is responsible for publishing master project plans, checking status, and reporting out updates to the plan. Program Management also tracks expenditures and is responsible for
meeting budgetary goals. 

  

	(c)	 The PMO is the first step of the informal issue and dispute escalation process. The PMO should seek to resolve conflicts to the degree that it is
able. Issues that can’t be resolved should be raised to the Steering Committee for the next level of informal dispute resolution. 

  
  

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	4.2	Reporting Requirements 

 The outputs of
Program Management are project status reports for the Steering Committee. Program Management also creates the monthly report that escalates unresolved risks and conflicts (Risk and Conflict Report). Additionally, Program Management makes
recommendations to the Steering Committee for significant decisions, including scope and budget changes. All of the information in this reporting requirements section can be included in a Steering Committee presentation that guides the discussion,
provides information, and presents key questions. 
  

	4.3	Meeting Timing and Required Attendees 

Program Management meets on a weekly basis with the Project Teams and has both a tactical and strategic focus. Required attendees will be determined by
the program manager and will generally include project managers from each of the major workstreams and workstream project team members, as appropriate. 
  

	5.	STEERING COMMITTEE 

  

	5.1	Overview 

  

	(a)	 The Steering Committee is composed of the following PG&E positions. Chief Customer Officer drives overall program success and benefits. Chief
Information Officer controls technical aspects of the program. The VP of Products and Services enables new value-added service offerings for the SmartMeter Upgrade Project. The Senior Director of Smart Energy Web focuses the Steering Committee on
strategic project issues. The CEO of SSN will be invited to attends parts of the Steering Committee meeting to represent SSN’s capabilities and performance, but is not a member of, or decision maker on the Steering Committee.

  

	(b)	 The Steering Committee is responsible for making the critical decisions that the other levels couldn’t make or didn’t have the authority
to make. The Steering Committee leverages its collective experience to provide executive level guidance for the project, uncovering potential risks or opportunities. The Committee probes issues to discover root causes. Finally, the Committee is a
venue for executive to executive, cross-company communication that can drive to immediate closure of issues not resolved at lower levels. 

  

	(c)	 The Steering Committee is the final informal step in the dispute resolution process. The PMO should ensure that the Steering Committee has all
relevant information to resolve any disputes that reach the Steering Committee. 

  

	5.2	Reporting Requirements 

 The outputs of
the Steering Committee are formal decisions as well as formal recognition of the achievement of significant project milestones, which may also signify payment points. The Program Manager will distribute an email after the Steering Committee meeting
to all attendees and relevant parties. The email should indicate key decisions made and action items. 

  
  

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	5.3	Meeting Timing and Required Attendees 

The Steering Committee meets on a monthly basis and has a strategic focus. Steering Committee members will be required attendees, with particular emphasis
on PG&E’s CCO and SSN’s CEO being in attendance. The Program Manager and project managers with Steering Committee business are also required attendees. The Program Manager may also call on specific subject matter experts, as
appropriate. 

  
  

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 Schedule D 
 Annex D- 1 Change Control Process 
  

	1.	INTRODUCTION 

 This Annex D-1 sets out the
high level Change Control Process the parties will follow for the identification, analysis and approval or rejection of all changes to (i) Products (including changes to Software, Network Equipment, Meters or the manufacturer of any Equipment
or manufacturing process or location as identified in Section 2.2 of the Agreement; (ii) Purchase Orders; (iii) SSN’s performance under the Agreement; (iv) the terms and conditions of the Agreement; or (v) any other
change requested by a party (each of which is a “Change”). 
  

	2.	INITIATION OF CHANGES 

  

	(a)	 *** 

  

	(b)	 *** 

  

	(c)	 *** 

  

	(d)	 *** 

  

	3.	APPROVAL/REJECTION OF PROPOSED CHANGES 

  

	(a)	 *** 

  

	(b)	 *** 

  

	(c)	 *** 

  

	4.	IMPLEMENTATION OF PROPOSED CHANGES 

  

	(a)	 Within *** of the Effective Date the Parties will agree upon processes by which Changes to: 

 

	 	(i)	 *** *** *** 

  

	 	(ii)	 *** 

  

	5.	COSTS AND EXPENSES 

 *** specified in this
Annex D-1. 

  
  

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 Schedule E 
 Review, Testing and Acceptance Process for Deliverables 
  

 

	1.	INTRODUCTION 

  

	1.1	Overview 

  

	***	

  

	1.2	Definitions 

  

	2.	DEVELOPMENT TESTING 

 *** 
  

	3.	SYSTEM ACCEPTANCE TESTING 

*** 
  

	4.	FINAL ACCEPTANCE 

 ***

  

	5.	FAILURE TO ACHIEVE PG&E’S PROVISIONAL OR FINAL ACCEPTANCE OF DELIVERABLES 

*** 
 ***

  
  

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 SCHEDULE E 
 REVIEW, TESTING AND ACCEPTANCE PROCESS FOR DELIVERABLES 
 ANNEX E-1

  
 Development
and Testing Defects - Severity Levels and Response/Resolution Requirements 
  

							
	 Level
	  	 Definition/Description
	  	 Response Requirements
	  	 Resolution Requirements

	 Severity 1
	  	System Failure	  	SSN will:	  	SSN Will:
		  	***	  	***	  	***

  
  

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 Development and Testing Defects - Severity Levels and Response/Resolution Requirements

  

							
	 Level
	  	 Definition/Description
	  	 Response Requirements
	  	 Resolution Requirements

	 Severity 2
	  	***	  	SSN will:	  	SSN will:
		  		  	***	  	***

  
  

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 Development and Testing Defects - Severity Levels and Response/Resolution Requirements

  

							
	 Level
	  	 Definition/Description
	  	 Response Requirements
	  	 Resolution Requirements

	 Severity 3
	  	***	  	SSN will:	  	SSN will:
		  		  	***	  	***
	 Severity 4
	  	***	  	 SSN will:

***
	  	 SSN will:

***

  
  

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 Schedule F 
 Compensation for ***and *** 
  

 

	(a)	 Overview. SSN shall pay PG&E Liquidated Damages if any breach of SSN’s obligations under the Agreement results in *** as defined
below and as contemplated by Section 4.5 of the Agreement. SSN shall also reimburse PG&E for *** of the Agreement. 

  

	(b)	 Definitions. For the purposes of this Schedule: 

  

	 	(i)	 ***. 

  

	 	(ii)	 ***. 

  

	 	(iii)	 ***. 

  

	(c)	 Liquidated Damages. If any breach of the Agreement by SSN results in ***, SSN shall (subject to paragraph (f) below) pay PG&E
Liquidated Damages which the parties agree for purposes of this Schedule F shall be *** for each affected Meter (“Liquidated Damages”) for the duration of the ***, provided that the period of delay for which SSN shall pay Liquidated
Damages will not exceed the duration of the uncured breach by SSN. 

 Example #1. In breach of the
Agreement, SSN is *** days late in delivering network Products to PG&E. The delay causes *** delays to PG&E’s implementation schedule as a result of which a group of Meters that would have been *** to allow *** to *** to PG&E are
delayed by ***days. SSN is liable for Liquidated Damages for *** days. 
 Example #2. In breach of the Agreement, SSN is
*** days late in delivering network Products to PG&E. PG&E is able to mitigate the impact of the delay on the implementation schedule, as a result of which a group of Meters that would have been *** to allow *** to *** to PG&E are
delayed by *** days. SSN is liable for Liquidated Damages for *** days. 

  
  

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 and Incremental Installation Charges 
  

	(d)	 Reimbursement of ***In addition to the foregoing, SSN shall reimburse PG&E for any *** that result from a breach of the Agreement by SSN.
*** as a result of such breach. 

  

	(e)	 Deemed material breach. SSN shall be deemed to have committed a material breach of the Agreement and PG&E shall have all of its rights
and remedies available under the Agreement if: 

  

	 	(i)	 the total amount of Liquidated Damages payable by SSN pursuant to this Schedule exceeds ***; or 

 

	 	(ii)	 SSN’s unexcused delay in performing its obligation under the Agreement gives rise to a *** or longer. 

 

	(f)	 *** If, during any part of a ***Period, *** are in part responsible for a failure of PG&E to realize, or a delay in realizing, the ***
during that period (the ***) the amount of Liquidated Damages that SSN is obligated to pay will be reduced for the *** in accordance with the following formula: 

*** 
 Where:

 *** 
 Example # 3. SSN causes a delay lasting ***, with ***. The Liquidated Damages accruing with respect to that delay is therefore *** 

	 	(i)	***; plus 

  

	 	(ii)	***; plus 

  

	 	(iii)	***. 

  
  

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 ***. 
  

	(g)	 Liquidated Damages - intent. The Parties acknowledge and agree that the Liquidated Damages determined in accordance with this Schedule are a
reasonable estimate of the damages associated with PG&E’s inability to achieve *** as a result of a breach of the Agreement by SSN. Such Liquidated Damages are not penalties. 

 

	(h)	 Unless and until PG&E terminates this Agreement for SSN’s material breach, the *** and *** shall be *** against SSN for delays. Upon a
termination by PG&E for SSN’s material breach, SSN shall ***, but PG&E shall be entitled to all other rights and remedies available to it under the Agreement, including damages that are incurred by PG&E after the date of termination
and for which PG&E has not already received Liquidated Damages hereunder. 

  

	(i)	 Any Liquidated Damages and *** paid by SSN shall be applied toward the limitations of liability in Section 19 (Limitations of Liability) of the
Agreement. 

  
  

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 Schedule G 
 Product and Service Warranties 
  
 Pursuant to Section 16 (Product Performance and Service Warranties) of the Agreement, SSN warrants and covenants to PG&E as follows: 

 

	1.	PRODUCT COMPATIBILITY 

  

	(a)	 Subject to Section 1(b), each of the Products that are intended or required to *** (including ***, and *** and ***) will be compatible with,
will remain compatible ***, and will work together as components, of *** and will be compatible with and inter-operate and work together with the *** so as to meet the Functional Requirements. 

 

	(b)	 The warranty in Section 1(a) does not apply to any incompatibility caused by any ***. 

 

	2.	SMARTMETER NETWORK DESIGN 

 

	(a)	 In this Section, “Network Footprint” means the geographic area which, as of the Effective Date, is identified by *** and which
may be updated as a result of changes in network coverage as contemplated by Section 6 (Design and Consulting Services) of the Agreement. 

  

	(b)	[Amended and restated in its entirety by Amendment No. 6] 

 (c) SSN warrants that the *** required to achieve the Network Design will be no greater in *** value and will be within ***counts as listed in Pricing Table *** of Annex B-1 of the Agreement. If the ***
ultimately required exceeds these parameters, SSN will provide any additional *** required for PG&E’s implementation at no cost to PG&E. 
  

	3.	CONTINUATION OF PRODUCT *** 

 During the Deployment Period and the Service Period, SSN will not discontinue, phase out or abandon further development of the Products or otherwise limit PG&E’s ability to purchase Products (as
the same may be changed in accordance with Section 2.2 of the Agreement); provided that nothing in this Section shall prohibit SSN from developing upgrades, updates, enhancements and new versions of the Products in accordance with
Section 2.2 of the Agreement or discontinuing support for obsolete versions of Software as permitted by Section 7(d) of the Agreement. 

  
  

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	4.	SERVICES 

 With respect to
Services to be performed by SSN under the Agreement, the Services will be performed in a professional, competent and timely manner by persons appropriately qualified and trained to perform such Services. 

 

	5.	SOFTWARE FUNCTIONALITY AND SCALABILITY 

 

	(a)	 The Software, when implemented using the quantity and specifications of third party equipment and software listed in Annex A-4 (Third Party Products
and IT Infrastructure Specifications) (the “*** Infrastructure”), will: 

  

	 	(i)	 have sufficient ***, in accordance with the Functional Requirements; and 

 

	 	(ii)	 When in operation, will comply with the Functional Requirements. 

 

	(b)	 If the *** Infrastructure is insufficient to operate as warranted under Section 5(a), SSN shall provide *** to enable the Products to operate
in accordance with the warranty set out in Section 5(a). 

  

	6.	NIC/HAN TECHNICAL SPECIFICATIONS 

 Annex A-8 (NIC/HAN Technical Specifications) sets forth SSN’s technical specifications for the NIC Card. PG&E will ***. SSN represents and warrants that, if PG&E *** 

 

	7.	EQUIPMENT COMPLIANCE 

  

	(a)	 Each of the Products will comply with the Functional Requirements (the “Equipment Warranty”). 

 

	(b)	 Equipment that fails to comply with the Equipment Warranty due to one or more of the following causes is not covered by the Equipment Remedy and
will be repaired or replaced only upon the payment of additional charges: 

  

	 	(i)	 an alteration or modification *** 

  

	 	(ii)	 *** 

  

	 	(iii)	 misuse or abuse, including the failure to operate Equipment in accordance with its specifications (as set forth in the applicable Product
Documentation); 

  

	 	(iv)	 improper handling, installation, testing, or use; 

  

	 	(v)	 fire originating outside of the Equipment; 

  

	 	(vi)	 Force Majeure Events; and 

  

	 	(vii)	 during the Extended Warranty Period, *** 

  

	(c)	 During the *** will be included in the calculation of the Actual Failure Rate. 

 

	(d)	 During the *** and are not included in the calculation of the Actual Failure Rate. 

  
  

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	7.2	Actual Failure Rates 

  

	(a)	 For determining remedies available to PG&E for failure of individual items of Equipment to comply with the Equipment Warranty, Equipment is
grouped into ***by ***. 

  

	(b)	 The Actual Failure Rate for each *** in any *** will be determined in accordance with the following formula: 

 

					
	 Actual Failure Rate =
	 	 ***
	 	
	 	 	***	 	 

  

	(c)	 By way of example only, if ***. 

  

	(d)	 PG&E will track and calculate Actual Failure Rates on a ***. 

 

	7.3	*** Equipment Claims 

  

	(a)	 SSN will provide the Equipment Remedy for all Failed Equipment ***during the *** of each item of Equipment. 

  
  

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	(b)	 In addition if, in any year of the ***, the Actual Failure Rate for an *** is greater than the Expected Annual Failure Rate set out in Table 1, SSN
will (for the number of items of Failed Equipment above the Expected Annual Failure Rate): 

  

	 	(i)	 ***; and 

  

	 	(ii)	 ***. 

  

	(c)	 If, in any year of the ***, the Actual Failure Rate for an ***is greater than the Upper Limit Failure Rate in Table 1, in addition to the remedies
set out in Sections 7.3(a) and 7.3(b) above, PG&E may *** under the Agreement. 

Table 1 1 
 *** Expected Annual Failure Rate (By ***) 
  

													
	 	  	 Endpoint

Communication

Module (including HAN)
	  	 AMI network

concentrator

(gateway/takeout point)
	  	
AMI network repeater

	
        ***        
	  	 Expected
Annual

Failure

Rate
	  	 Upper

Limit

Failure

Rates
	  	 Expected
Annual

Failure

Rate
	  	 Upper

Limit

Failure

Rates
	  	 Expected
Annual

Failure

Rate
	  	 Upper

Limit

Failure

Rates

	 1
	  	***	  	***	  	***	  	***	  	***	  	***
	 2
	  	***	  	***	  	***	  	***	  	***	  	***
	 3
	  	***	  	***	  	***	  	***	  	***	  	***
	 4
	  	***	  	***	  	***	  	***	  	***	  	***
	 5
	  	***	  	***	  	***	  	***	  	***	  	***

  

	1	 *** are included in accordance with Section 7(c). 

  

	7.4	*** Equipment Claims 

  

	(a)	 The provisions of this Section 7.4 will apply during the ***. 

 

	(b)	 In any *** during which the *** applies for an ***, if the Actual Failure Rate in an *** is higher than the applicable Expected Annual Failure Rate
set out in Table 2 below, SSN will provide the Equipment Remedy for each item of Failed Equipment in excess of the Expected Failure Rate***. 

  

	(c)	 In addition if, in any year of the ***, the Actual Failure Rate for an *** is within the range of the Upper Zone shown in Table 2, SSN will (for the
number of items of Failed Equipment above the lower limit of the Upper Zone): 

  
  

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	 	(i)	 ***; and 

  

	 	(ii)	 ***. 

  

	(d)	 If, in any year of the ***, the Actual Failure Rate for an *** is greater than the Upper Zone in Table 2, in addition to the remedies set out in
Sections 7.4(b) and 7.4(c) above, PG&E may ****** under the Agreement. 

 Table 2 1 

*** Expected Annual Failure Rate (By ***) 
  

													
	 	  	 Endpoint

Communication

Module (including HAN)
	  	 AMI network

concentrator

(gateway/takeout point)
	  	 AMI network repeater

	
        ***        
	  	 Expected
Annual

Failure

Rate
	  	 Upper

Zone
	  	 Expected
Annual

Failure

Rate
	  	 Upper

Zone
	  	 Expected
Annual

Failure

Rate
	  	 Upper

Zone

	 6
	  	***	  	***	  	***	  	***	  	***	  	***
	 7
	  	***	  	***	  	***	  	***	  	***	  	***
	 8
	  	***	  	***	  	***	  	***	  	***	  	***
	 9
	  	***	  	***	  	***	  	***	  	***	  	***
	 10
	  	***	  	***	  	***	  	***	  	***	  	***
	 11
	  	***	  	***	  	***	  	***	  	***	  	***
	 12
	  	***	  	***	  	***	  	***	  	***	  	***
	 13
	  	***	  	***	  	***	  	***	  	***	  	***
	 14
	  	***	  	***	  	***	  	***	  	***	  	***
	 15
	  	***	  	***	  	***	  	***	  	***	  	***
	 16
	  	***	  	***	  	***	  	***	  	***	  	***
	 17
	  	***	  	***	  	***	  	***	  	***	  	***
	 18
	  	***	  	***	  	***	  	***	  	***	  	***
	 19
	  	***	  	***	  	***	  	***	  	***	  	***
	 20
	  	***	  	***	  	***	  	***	  	***	  	***

  

	1	 *** are not included as provided in Section 7(d). 

  
  

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	8.	RETURNS PROCEDURE 

 Prior to returning a unit of Equipment for repair or replacement, PG&E shall obtain from SSN an RMA number, which shall be indicated on all packaging, labeling, and other communications relating to
the return. SSN may require that the Equipment be evaluated prior to issuing an RMA number. Once SSN confirms the nonconformity or defect and determines that it cannot be repaired at PG&E’S site, then SSN shall accept return of such
Equipment for repair or replacement as promptly as possible. 
  

	9.	DEFINITIONS 

 The following
definitions apply to this Schedule G: 
 “Actual Failure Rate” the rate of failure of Equipment in a particular *** during an
***, determined in accordance with Section 7.2. 
 “*** Size” means the aggregate number of items of Equipment in an ***.

 “***” means all Equipment *** that are ***. 
 “Equipment Remedy” means that SSN will*** 
 “Equipment Warranty”
has the meaning given to it in Section 7(a). 
 *** 
 “Failed Equipment” means any Equipment that fails to comply with the Product Warranty and which necessitates physical repair or replacement of the Equipment. 

***“Head End System Infrastructure” has the meaning given to it in Section 5(a). 

“***” means the number of *** that an item of Equipment has been installed. *** is measured from the year in which an item of Equipment
is ***, until *** of the following year. Subsequent *** are measured from July 1 to ***. For example, for Equipment installed in 2009, *** is measured from *** to ***. *** is measured from *** to ***, and so on. 

“Network Design” has the meaning given to it in Section 2. 
 “Network Footprint” has the meaning given to it in Section 2. 

  
  

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 Schedule H 
 Software Maintenance and Support 
  

 

	1.	GENERAL PROVISIONS 

  

	1.1	Background and Context 

  

	(a)	 As part of the SmartMeter Upgrade Project, PG&E has licensed certain Software from SSN under the terms set forth in the Agreement.

  

	(b)	 This Schedule H supplements the Agreement by setting forth the maintenance and support services SSN will provide to PG&E for the Software
(collectively, the “Support Services”). 

  

	1.2	Defined Terms 

 Capitalized terms used in
this Schedule are either defined in Section 18 below or in the Agreement. 
  

	2.	SUPPORT SERVICES 

  

	(a)	 SSN will provide to PG&E the Support Services described in this Schedule H during the *** and any additional period during which PG&E
exercises its option to continue to purchase the Support Services in accordance with Section 7(c) of the Agreement and pays Software support and maintenance fees as set out in Schedule B (Pricing and Payment Terms).

  

	(b)	 PG&E may elect to purchase Support Services on an annual basis after the end of the *** by giving SSN notice in accordance with Section 7
of the Agreement. 

  

	(c)	 At PG&E’s request, SSN will make SSN Personnel available for and provide on-site Support Services *** within ***hours from such request, or
within a mutually agreed response time frame. 

  

	(d)	 *** 

  

	(e)	 PG&E will have the option of separately obtaining from SSN, at the time and materials rates set forth in Schedule B (Pricing and Payment Terms),
and subject to mutual agreement as to scope, specifications, timing, software development and enhancement services not covered by Support Services. 

  

	3.	SUPPORT SERVICE HOURS 

  

	(a)	 SSN will provide the Support Services ***. 

  
  

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	(b)	 PG&E will be entitled to ***. SSN will ***. 

  

	4.	TECHNICAL SUPPORT 

  

	(a)	 SSN will provide telephone support by a qualified technician for the purpose of answering questions and otherwise assisting PG&E in its use of
the Software and any interfaces developed by SSN as necessary for PG&E’s personnel (whether employees or contractors) to operate, maintain, support and enhance that portion of PG&E’s SmartMeter System provided by SSN.

  

	(b)	 SSN will ensure that the SSN Personnel providing technical support are experienced in the installation and deployment of the SmartMeter System and
familiar with the Products and Services provided under the Agreement. PG&E may request that SSN Personnel providing technical support be included in the list of *** set out in Schedule Q (Approved Subcontractors and ***), and subject to the
provisions of Section 26.2 of the Agreement (***). 

  

	(c)	 SSN intends to develop and implement a ***. Once implemented, SSN will provide PG&E ***. Until such ***, and SSN will ***. SSN will update the
status of PG&E’s open Severity 1, 2 and 3 problem tickets ***. 

  

	5.	CORRECTIVE MAINTENANCE 

  

	(a)	 SSN will provide services to acknowledge, diagnose and correct Defects relating to the Software (including Upgrades and enhancements) as described
below so that the Software (including Upgrades and enhancements) operates and performs in accordance with the Documentation and the Product Description and the Software warranties set out in Schedule G (Product and Service Warranties).

  

	(b)	 SSN will make qualified technicians available for the purpose of receiving (and responding to) Incident Reports (IRs) via telephone or e-mail.

  

	(c)	 Promptly upon receiving an Incident Report (IR), SSN will provide the services necessary to Respond to it, Diagnose it and, if the source of the IR
is confirmed to be a Defect, Resolve it, all in accordance with the procedures set forth in Section 15 (IR Management and Classification) and the Service Levels set forth in Annex H-1 (Service Levels). 

 

	(d)	 SSN will coordinate and cooperate with PG&E and necessary third parties to the extent reasonably required to achieve prompt Diagnosis of IRs and
Resolution of Defects. 

  
  

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	6.	PROACTIVE MAINTENANCE 

 SSN will perform proactive maintenance for the Software, including: 
  

	(a)	 If SSN becomes aware of any Defect or other issue associated with the Software through its own research, or through reports of Defects or other
issues by other users, SSN will use Commercially Reasonable Efforts to notify PG&E and work with PG&E to prevent that Defect or other issue from occurring in PG&E’s environment. 

 

	(b)	 Analyzing and recommending to PG&E methods to improve the performance of the Software, including: 

 

	 	(i)	 Recommending to PG&E methods for improving performance and processing capabilities and efficiencies of the Software through system performance
tuning, load balancing, other run time improvements and system performance reviews; 

  

	 	(ii)	 Monitoring trends related to performance of the Software as deployed by PG&E and other licensees; and 

 

	 	(iii)	 Examining new features of hardware, operating systems, databases and automated tools/products to determine how they could be utilized to improve and
optimize use of the Software. 

  

	7.	SUPPORT FOR PRIOR AND DIFFERENT MAJOR RELEASES

  

	(a)	 In accordance with Section 7(d) of the Agreement, SSN will maintain each Major Release of the Software then in use by PG&E, provided that
the Major Release has not been superseded by a newer Major Release for longer than *** and the Parties will develop a mutually agreeable plan in the event of obsolescence of any third party component of the Software. 

 

	(b)	 SSN will provide additional Support Services for ***that may be configured with either: 

 

	 	(i)	 ***; 

  

	 	(ii)	 ***; or 

  

	 	(iii)	 ***. 

  

	8.	FUTURE PRODUCT DIRECTION AND STRATEGY 

 

	(a)	 Consistent with SSN’s Support Services responsibilities, SSN will prepare an annual product direction and strategy for the Software. Each
annual product direction and strategy after the first one will include a review and assessment of the immediately preceding annual product direction and strategy. The product direction and strategy will be a statement of intention, but will not
create a binding contractual obligation for SSN to implement the direction and strategy. 

  
  

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	(b)	 SSN will host a users group for the Software at which users of the Software, including PG&E, have regular opportunities to meet with SSN and
other users of the Software to discuss the Software and provide recommendations to SSN regarding: 

  

	 	(i)	 Product features and development priorities; 

  

	 	(ii)	 Software development and priorities, functionality and overall direction of the Software; and 

 

	 	(iii)	 Product phase-out and obsolescence. 

 The user group shall also have a *** for customers with committed deployments of over ***. 
  

	9.	UPGRADES AND ENHANCEMENTS 

 

	(a)	 SSN will notify PG&E of and make all Upgrades available to PG&E promptly at no additional charge. SSN will provide Minor Releases and
Patches as necessary to correct Defects in accordance with the requirements of Annex H-1 (Service Levels). No Upgrade will reduce the capabilities or functionality of the Software. SSN will provide all Upgrades and documentation to PG&E
electronically for installation and implementation by PG&E. 

  

	(b)	 Implementation of any Upgrade will be subject to the change control procedures set out in Annex D-1 (Change Control Procedures) and SSN will
cooperate with PG&E in the implementation of any Upgrade or other enhancement of the Software. 

  

	(c)	 SSN will update all relevant Documentation, including manuals, guides, instructions, scripts, FAQs and training materials, ***. SSN will also update
and document the ***. 

  

	(d)	 If a correction is required for any Defect or other problem with the Software, SSN will issue a *** to correct the Defect. If the Defect is
corrected in a ***, SSN will also provide a *** to PG&E for *** of the Agreement. 

  

	(e)	 In connection with developing Upgrades to the Software, SSN will ***: 

 

	 	(i)	 test the Upgrade in a manner consistent with good industry practices, including testing of the installation procedures and testing of the
corresponding installation instructions/documentation; 

  

	 	(ii)	 support PG&E’s testing and quality assurance of interfaces and other PG&E systems that may be affected by the Upgrade;

  

	 	(iii)	 provide an ***. 

  
  

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	 	(iv)	 provide reasonable ***; 

  

	 	(v)	 assist PG&E with the ***; and 

  

	 	(vi)	 ***. 

  

	(f)	 PG&E will have the right to remove the Source Code for all Upgrades from escrow in the same manner and under the same conditions as described in
the Agreement. 

  

	(g)	 SSN will provide an ***. 

  

	10.	*** 

  

	(a)	 SSN will develop and release Upgrades (including Software updates, releases and versions) to PG&E ***of the Agreement.

  

	(b)	 SSN will take use *** 

  

	 	(i)	 ***; and 

  

	 	(ii)	 ***. 

  

	11.	OTHER SUPPORT SERVICES 

 In addition to the Support Services described above, SSN will: 
  

	(a)	 Provide in a responsive time frame *** related to the Software; 

 

	(b)	 Provide reasonable levels of support to PG&E in the ***; and 

 

	(c)	 Maintain reasonable levels of industry knowledge of the utility industry. 

  
  

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	12.	TRAINING AND EDUCATION 

 In addition to SSN’s obligations with regard to training as specified in the Agreement, SSN will provide the following training-related services: 

 

	(a)	 SSN shall provide training as described in Annex A-2(Statement of Work); and 

 

	(b)	 SSN will work with PG&E to develop additional PG&E training materials. 

 

	13.	*** 

  
 *** 

	(a)	 *** 

  

	(b)	 ***; and 

  

	(c)	 *** 

  

	14.	REPORTS 

  

	(a)	 Daily. SSN will provide PG&E daily reports on the status of *** issues. 

 

	(b)	 Weekly. Until support site in section 4(c) is implemented, SSN will provide PG&E a weekly report of ***. 

 

	(c)	 Monthly. SSN will provide PG&E the following reports on a monthly basis: 

 

	 	(i)	 ***; 

  

	 	(ii)	 ***; 

  

	 	(iii)	 ***; and 

  

	 	(iv)	 ***. 

  
  

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	15.	IR MANAGEMENT AND CLASSIFICATION 

 

	15.1	Severity Classification of IRs 

*** will assign the Severity Level classification to each IR and may change the Severity Level classification of any IR at any time by ***

  

	15.2	IR Management 

 SSN will provide IR
Management services for the Software, including the following: 
  

	(a)	 *** 

  

	(b)	 *** 

  

	(c)	 *** 

  

	(d)	 *** 

  

	(e)	 *** 

  

	(f)	 *** 

  

	(g)	 *** 

  

	(h)	 During the Resolution of a Defect SSN will: 

 (i) identify and propose to PG&E any ***; and 
 (ii) implement and support any
***; 
 (i) Providing to PG&***; and 

(j) Collecting and reporting *** to PG&E on a *** 
  

	15.3	IR Response and Resolution 

  

	(a)	 SSN will Respond to all IRs submitted by PG&E and Resolve all Defects in the Software in accordance with the applicable Service Levels set forth
in Annex H-1 (Service Levels). 

  
  

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	(b)	 The time taken by SSN to Respond and Resolve an IR will be measured from the earlier: 

 

	 	(i)	 ***; and 

  

	 	(ii)	 *** 

  

	(c)	 From time to time, but no more than ***, PG&E may perform a test call to verify whether SSN’s Response time conforms with the applicable
Service Levels set forth in Annex H-1 (Service Levels). 

  

	16.	PG&E RESPONSIBILITIES 

PG&E shall: 
  

	(a)	 *** 

  

	(b)	 *** 

  

	(c)	 *** 

  

	(d)	 *** 

  

	(e)	 *** 

  

	(f)	 *** 

  

	17.	 EXCLUSIONS 

 Defects do not include, and SSN will have no responsibility for, any of the following circumstances: 
  

	(a)	 *** 

  

	(b)	 *** 

  

	(c)	 *** 

  

	(d)	 *** 

  
  

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Schedule H – Software Maintenance and Support 

 
  

	18.	DEFINITIONS 

 The following
capitalized terms, when used in this Software Maintenance and Support Schedule, will have the meanings given them below unless the context requires otherwise. 
  

			
	 Defined Term
	    	 Meaning

		
	“***”	    	***
		
	“Diagnose”	    	Means to determine the root cause of an Incident Report, including making a determination whether or not the root cause is a Defect in the Software.
		
	“IR” or “Incident Report”	    	Means a communication from PG&E to SSN, in accordance with PG&E policies and procedures, reporting a suspected Defect or other problem PG&E is having with the
Software and identifying an Incident and specifying the Severity Level according to the Severity Level classifications set forth in Annex H-1 (Service Levels) or Priority Level for that Incident.
		
	“IR Management System”	    	Has the meaning given in Section 15.2(b).
		
	“Major Release”	    	Means an updated release of the Software to support ***. Major Releases may also be developed to address ***. A Major Release is designated by a whole integer change to the
version number of the Software (e.g., from v. 1.3 to v. 2.1).
		
	“Minor Release”	    	Means an updated release of the Software containing ***. Minor Releases may also address ***. Minor Releases will not typically require ***. Minor Releases will not typically
require any ***. A Minor Release is designated by a decimal change to the version number of the Software (e.g., from v. 1.3 to v. 1.4).
		
	“Patch”	    	Means an updated release of the Software or program code containing corrections for Defects or other problems with the Software. A Patch is designated by minor release
designators.
		
	“Product Description”	    	Means Annex A-7
		
	“Resolve”	    	Means to provide a *** correction of a Defect without causing another Defect. ***

  
  

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	 Defined Term
	    	 Meaning

	***	    	
		
	“Respond”	    	Means to take the following steps: (i) ***; (ii) ***; and (iii) ***.
		
	“Service Request” or “SR”	    	Means a request for an enhancement.
		
	“Severity Level 1”	    	Has the meaning given in Annex H-1 (Service Levels).
		
	“Severity Level 2”	    	Has the meaning given in Annex H-1 (Service Levels).
		
	“Severity Level 3”	    	Has the meaning given in Annex H-1 (Service Levels).
		
	“Severity Level 4”	    	Has the meaning given in Annex H-1 (Service Levels).
		
	“Support Services”	    	Has the meaning given in Section 1.1(a)(ii).
		
	“Upgrade”	    	Means any Major Release, Minor Release or Patch. Upon delivery to PG&E, all Upgrades will be considered part of the Software.

  
  

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Schedule H - Software Maintenance and Support 

 

 Schedule H 
 Annex H-1 
 Service Levels 

 
 This Annex H-1 describes the Service Levels that
SSN is required to meet in performing the Support Services. 
  

									
	IR Severity Levels and Response and Resolution Service Levels
	 Severity
Level
	  	 Technical (System) IR
	  	 Operational IR
	  	Response
Time	 	Resolution Time
	 ***
	  	***	  	***	  	***	 	***

  

	1.	ESCALATION PROCEDURES 

  

	1.1	Escalation for Response Time 

  

	(a)	 If a Severity Level 1 issue is not responded to within the targeted response timeframe, the case is automatically escalated within SSN as
follows: 

  

	 	(i)	 After ***: *** is notified 

  

	 	(ii)	 After ***: *** is notified*** 

  

	 	(iii)	 After ***: *** is notified 

  

	 	(iv)	 After ***: *** is notified 

  
  

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	(b)	 If a Severity Level 2 issue is not responded to within the targeted response timeframe, the case is automatically escalated as follows:

  

	 	(i)	 After ***: *** is notified 

  

	 	(ii)	 After ***: *** is notified 

  
  

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	 	(iii)	 After ***: *** is notified 

  

	 	(iv)	 After ***: *** is notified*** 

  

	1.2	Continuing Communication 

 The SSN
representative handling the case will provide continuing follow-up calls or e-mails as follows: 
  

	(a)	 Severity 1: *** (repeat as necessary) 

  

	(b)	 Severity 2: *** (repeat as necessary) 

  

	(c)	 Severity 3: *** 

  

	(d)	 Severity 4: *** 

  
  

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 Schedule I 
 Security Requirements 
  

 

	1.	INTRODUCTION 

  

	(a)	 SSN acknowledges that protecting PG&E computer resources, electronic data and information is a critical component of PG&E’s continued
success because, among other reasons, information protection ensures the security of PG&E’s employee and customer information, the reliable operation of PG&E’s computer systems, the safe and efficient operation of PG&E’s
electric and gas delivery systems and the reputation of PG&E as a professional organization. 

  

	(b)	 This Schedule I supplements the terms of the Agreement by setting forth additional information and systems security requirements to be observed by
SSN and SSN Personnel in connection with performing the Services. 

  

	2.	APPLICABILITY OF SECURITY POLICIES, GENERALLY 

 Subject to Section 4, below, SSN agrees to the following: 
  

	2.1	Compliance with PG&E Information Security Policies 

 SSN represents and warrants to PG&E that it will implement and comply: 
  

	(a)	 with information security standards that are no less stringent than PG&E’s information security policies and procedures that have been
provided to SSN with reasonable opportunity for review; or 

  

	(b)	 if no PG&E policy or procedure exists with regard to a given function or activity, SSN will comply with its own information security policies
and procedures, which shall at least be substantially similar to the industry standard for information security policies and procedures. SSN will provide copies of such policies and procedures to PG&E for review. 

2.2 Compliance with *** and *** 
 SSN
represents and warrants to PG&E that it will implement and comply with information security controls that are no less stringent than *** as updated from time to time. 

 

	2.3	When Using PG&E Networks, Systems and Offices 

 Whenever SSN Personnel use or access the SmartMeter System or any other PG&E-owned or PG&E-controlled networks or IT systems or equipment, they will be subject to and must comply with all
applicable PG&E information protection and security policies, procedures and standards that have been disclosed in writing to SSN or to the SSN Personnel individually (collectively “PG&E Security Policies”), as such
PG&E Security Policies may be revised from time to time. Some of the current PG&E Security Policies in effect as of the Effective Date are described below in Section 3 (PG&E SECURITY POLICIES). 

 

	2.4	When Using SSN Networks, Systems and Offices 

  

	(a)	 Whenever SSN Personnel use or access any SSN (or Subcontractor) owned or controlled networks or IT systems or equipment in connection with
performing the Services, they will be subject to and must comply with Section 2.1 (Compliance with PG&E Information Security Policies). 

  
  

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	(b)	 Prior to storing or transferring any PG&E Data and/or PG&E Confidential Information on any SSN (or Subcontractor) owned or controlled
networks or IT systems or equipment, SSN will meet with PG&E to discuss (i) the types and quantities of PG&E Data and/or PG&E Confidential Information involved, and (ii) the steps and procedures SSN will implement to ensure it
is properly secured and protected, and to obtain PG&E’s approval of those steps and procedures. 

  

	(c)	 SSN will maintain written records regarding its implementation and maintenance of the SSN Security Policies. 

 

	(d)	 Whenever SSN Personnel use or access any SSN (or Subcontractor) owned or controlled offices, they will be subject to and must comply with
Section 2.1 (Compliance with PG&E Information Security Policies). 

  

	3.	PG&E SECURITY POLICIES 

 Subject to
Section 4, below, SSN agrees to the following: 
  

	3.1	Information Security Website 

  

	(a)	 If any SSN Personnel require access to PG&E’s network in order to perform the Services, they must submit a network access request to
PG&E and complete PG&E’s network access approval process. 

  

	(b)	 ***. 

  

	(c)	 ***. 

  

	(d)	 ***. 

  

	(e)	 ***. 

  

	3.2	PG&E Utility Standard Practices 

PG&E periodically issues, revises and codifies its standard practices, which may include but are not limited to PG&E’s Utility Standard
Practices (“USPs”). *** provider’s personnel will nevertheless comply with all relevant utility security standards including the following specific USPs (as they may be revised from time to time) insofar as such USPs
are applicable to their activities under or in connection with the Agreement: 
  

	(a)	 Record Retention and Disposal (USP 4); 

  

	(b)	 Classification and Legal Protection of Information (USP 8); 

 

	(c)	 Protection of Computer Resources and Electronic Information (USP 9); 

 

	(d)	 Safety and Health Program (USP 22); and 

  

	(e)	 Third Party Inquires Regarding Individual Customers (USP 23). 

 SSN acknowledges that it has a received a copy of the USPs listed above. During the Term, PG&E may designate additional PG&E information security policies as applicable SSN’s performance
under the Agreement. 

  
  

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	3.3	Virus Protection 

 SSN will: 

 

	(a)	 ***; 

  

	(b)	 ***; 

  

	(c)	 ***; 

  

	(d)	 ***; and, 

  

	(e)	 ***. 

  

	3.4	Product Tampering or Modification 

 SSN
will: 

  
  

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	(a)	 ***; 

  

	(b)	 ***; 

  

	(c)	 ***; 

  

	(d)	 ***; and, 

  

	(e)	 ***. 

  

	3.5	Injection, Modification or Alteration of Data Between Equipment Components By a Third Party 

SSN will: 
  

	(a)	 ***; 

  

	(b)	 ***; 

  

	(c)	 ***; 

  

	(d)	 ***; and, 

  

	(e)	 ***. 

  

	3.6	Network Connections 

  

	(a)	 If a network connection is established between PG&E and the computing environment used by SSN to perform the Services, SSN will ensure that:

  

	 	(i)	 ***; 

  

	 	(ii)	 ***; and 

  

	 	(iii)	 ***. 

  
  

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	(b)	 ***. 

  

	3.7	Unauthorized Use or Access; interference 

PG&E and SSN shall cooperate reasonably in efforts to prevent and cure unauthorized access to or use of the SmartMeter network by third parties or any
communication interference to the network (for example, network jamming) by ***. SSN shall, upon PG&E’s request, advise PG&E regarding methods to minimize such unauthorized access, use and interference. Appropriate representatives of
SSN and PG&E shall meet in the event of unauthorized use, abuse or interference or otherwise at the reasonable request of PG&E to discuss appropriate control procedures. 

 

	4.	SSN SECURITY STANDARDS 

 Notwithstanding
any other provision of this Schedule I, the Parties agree to the following: 
  

	4.1	Statement of Intent 

 It is the intent of
both parties that the Products will meet ***Due to the anticipated life of the Products and the inability to predict future technological developments, the parties understand that changes to the Products and Services may ***. Therefore, the parties
agree to the following process for determining when, if ever, Product changes are warranted and, if so, how the costs associated with such changes should be allocated. 
  

	4.2	Security *** 

 Upon SSN’s initial
delivery of the Products containing the functionality specified in Annex A-6 (Product Roadmap), PG&E will *** test the Products for compliance with *** (the “Security ***”). Within ***calendar days, PG&E shall provide SSN with a
written security acceptance or a statement identifying any non-conformity with the Security ***. The Product security shall be ***. SSN shall *** address any such non-conformity, ***, and resubmit the Products for security testing. Within
***calendar days of redelivery, PG&E will again accept the Product security or provide a written notice of non-conformity. This process will be repeated until the Product security is accepted. 

 

	4.3	Evolution of Security Standards 

 If,
following the establishment of the *** as described in Section 4.1, either PG&E or SSN determines that a change to *** may be necessary or desirable, the parties shall, through the ***. 

  
  

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 Schedule J 
 Approved Subcontractors and *** 
  

 

	1.	Approved SSN Subcontractors 

 The
following Subcontractors of SSN are approved by PG&E in accordance with Section 27(a) of the Agreement: 

*** 
  

	2.	Approved PG&E Subcontractors 

 The
following PG&E subcontractors are approved by SSN to access SSN Source Code after it has been released from escrow in accordance with Section 14.3 of the Agreement. 

*** 
  

	3.	*** 

 In accordance with
Section 26.2(a) of the Agreement, the following positions are *** and the *** to the provision of the Services as specified in, and subject to the obligations set out in, the Agreement: 

 

			
	 	  	*** – ***
	 Position Title
	  	 Period of Assignment

	***	  	***

  

	4.	*** 

 In accordance with
Section 26.2(b) of the Agreement, the following positions *** 
  

			
	 	  	*** – ***
	 Position Title
	  	 Period of Assignment

	***	  	***

  
  

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 Schedule K 
 [Deleted in its entirety by Amendment No. 6] 
  

 

  
  

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 Schedule L 
 Additional Policies and Procedures 
  

 

	1.	PG&E Ethics Policy 

 SSN will comply
with PG&E’s Contractor, Consultant and Supplier Code of Conduct, as updated by PG&E from time to time. 
 A copy of the Contractor,
Consultant and Supplier Code of Conduct in effect as of the Effective Date is Annex L-1. 
  

	2.	PG&E Travel Policy 

 SSN will comply
with PG&E’s travel police, set out below and as updated by PG&E from time to time. 
  

	(a)	 Rental Cars Shall be Economy Class, contracted at the best rates available; 

 

	(b)	Meals shall be reasonable ($5-10 for breakfast, $5-15 for lunch, $25-45 for dinner); 

 

	(c)	 Reimbursement for expenses such as phone calls home, laundry, taxis, parking, etc are dependent upon assignment; 

 

	(d)	 Air plane tickets shall be economy class, and bought in advance if possible; 

 

	(e)	 Contractors should use hotels offering PG&E discounted rates (if the hotel will provide the rate to non-PG&E employees); and

  

	(f)	 If reimbursing per diem, per diem rates shall be in accordance with established IRS guidelines, including amounts and eligibility.

  
  

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 Schedule M 
 Insurance 
  
  

	1.	WORKERS’ COMPENSATION AND EMPLOYERS’ LIABILITY INSURANCE 

  

	(a)	 SSN shall maintain workers’ compensation insurance indicating compliance with any applicable labor codes, acts, laws or statutes, state or
federal, of any jurisdictions in which SSN performs under this Agreement including USL&H and Jones Act coverage. 

  

	(b)	 SSN shall maintain employers’ liability insurance of *** dollars *** per bodily injury, disease, personal injury or death.

  

	2.	COMMERCIAL GENERAL LIABILITY INSURANCE 

SSN shall maintain commercial general liability insurance with the following characteristics: 

 

	(a)	 Coverage shall be at least as broad as the Insurance Services Office (“ISO”) Commercial General Liability Coverage “occurrence”
form, with no coverage deletions; 

  

	(b)	 As of the Effective Date of the Agreement, the occurrence limit shall not be less than ***dollars *** per occurrence for bodily injury, property
damage, personal injury, completed operations. Requirements may be satisfied with an excess or umbrella policy. 

  

	(c)	 Coverage shall: 

  

	 	(i)	 by “Additional Insured” endorsement or blanket endorsement add as additional insured PG&E, PG&E’s officers, managers,
directors, employees and agents as additional insureds to the extent of SSN’s indemnity obligations in the Agreement with respect to liability arising out of or in connection with work performed under the Agreement by or for SSN. If the
Commercial General Liability Policy includes a “blanket endorsement by contract”, the following language added to the certificate of insurance shall satisfy PG&E’s additional insurance requirement: “PG&E, and
PG&E’s officers, managers, directors, agents and employees, with respect to liability arising out of work performed by or for SSN, are additional insureds under a blanket endorsement”; and 

 

	 	(ii)	 be endorsed to specify that SSN’s commercial general liability insurance is primary and that any insurance or self-insurance maintained by
PG&E shall not contribute with it. 

  

	3.	BUSINESS AUTO INSURANCE 

 SSN shall carry
business auto insurance with coverage at least as broad as the ISO Business Auto Coverage form covering Automobile Liability, codes 8 and 9 (hired and non-hired autos), and the limit shall not be less than *** dollars *** each accident for bodily
injury and property damage. Requirements may be satisfied with an excess or umbrella policy(ies). 

  
  

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	4.	PROFESSIONAL LIABILITY INSURANCE 

 SSN
shall maintain Errors and Omissions (Technology Liability) Insurance appropriate for its profession and performance under the Agreement, covering the professional errors, acts or omissions arising out of the professional services rendered under this
Agreement. The limit of such insurance shall not be less than ***million dollars *** each claim. 
  

	5.	ADDITIONAL INSURANCE PROVISIONS 

  

	(a)	 SSN shall maintain the insurance coverage set forth in this Schedule M in full force and effect commencing on the Effective Date and continuing
throughout the Deployment Period and the Service Period. 

  

	(b)	 SSN shall furnish PG&E with certificates of insurance and endorsements or blanket endorsements (as it may choose) of all required insurance for
SSN (the “Insurance Documentation”) before commencing performance under this Agreement. The Insurance Documentation shall state that coverage shall not be cancelled except after *** days’ prior written notice has been given to
PG&E. The Insurance Documentation shall be signed by a person authorized by the relevant insurer to bind coverage on its behalf and shall be submitted to: 

 Pacific Gas and Electric Company 
 Insurance Department 

One Market, Spear Tower, Suite 2400 
 San Francisco, CA 94105 
  

	(c)	 A copy of the Insurance Documentation shall also be made available to PG&E at SSN’s designated offices in the United States. Upon request,
SSN shall furnish PG&E with the same evidence of insurance for all Subcontractors. 

  

	(d)	 The insurance requirements under this Schedule M shall include a severability of liability clause. 

 

	(e)	 All policies and binders shall include a clause or endorsements denying the insurer any rights of subrogation against the other Party to the extent
rights have been waived by the insured prior to the occurrences of injury or loss. SSN hereby waives any right of recovery against PG&E for injury or loss due to damages covered by insurance containing such a waiver of subrogation clause or
endorsement, to the extent of the injury or loss covered thereby. 

  

	6.	INSURANCE COMPANY 

 All insurance required
of SSN pursuant to this Agreement shall be with an insurer licensed to do business in the United States and having an AM Best or Standard & Poor’s rating of “A-” or better. 

  
  

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 Schedule N 
 Diversity Subcontracting Policies 
  

 

	1.	PG&E’S Supplier Diversity Purchasing Policy 

  

	(a)	 SSN and Subcontractors must comply with PG&E’s Supplier Diversity Purchasing Policy in the award of all subcontracts and sub-subcontracts.

  

	(b)	 This policy requires that Women, Minority, and Disabled Veteran Business Enterprises (WMDVBEs) shall have the maximum practicable opportunity to
participate in the performance of Work. 1 

  

	(c)	 SSN shall provide to each prospective Subcontractor a copy of this Schedule. 

 

	(d)	 SSN shall provide a separate, signed Subcontracting Plan consisting of a specific list of Subcontractors that will participate in the performance of
the Work and a statement setting forth the SSN’s goals for WMDVBE subcontracting of all tiers and setting forth such additional good faith efforts SSN and Subcontractors will employ to increase the participation of WMDVBE in the performance of
the Work. 

  

	(e)	 No later than the 15th of each month, SSN shall submit its subcontracting spend with women, minority, and service disabled veteran owned suppliers
using PG&E’s electronic reporting system located at: https://www.pgesupplierdiversity.com/pge/login.asp 

  

	(f)	To establish a user ID, SSN shall request via email to: supplierdiversityteam@pge.com 

 

	(g)	 In addition, for contracts exceeding $500,000 (or $1 million for construction contracts), SSN must comply with the Policy Regarding Utilization of
Small Business Concerns and Small Disadvantaged Business Concerns, as described in Section 2 below. The Subcontracting Plan for these contracts must include provisions for implementing the terms prescribed in Section 2 below.

  

	(h)	 Small Business, and Small Disadvantaged Business Subcontracting Plans are not required for small business contractors, personal service contracts,
contracts that will be performed entirely outside of the United States and its territories, or modifications to existing contracts which do not contain subcontracting potential. 

 

	(i)	 For all PG&E contracts, SSN shall act in accordance with the Subcontracting Plan in the performance of the Work and in the award of all
Subcontracts. 

  

	(j)	 SSN’s supplier diversity goal (as set out in Section 26.3(c) of the Agreement) shall be reported as SSN’s spend with verified WMDVBE
subcontractors on PG&E work under the Agreement. 

  

	2.	POLICY REGARDING UTILIZATION OF SMALL BUSINESS CONCERNS AND SMALL DISADVANTAGED BUSINESS CONCERNS 

The following policy of the United States shall be adhered to in the performance of this Agreement: 

 
  

	1	 WMDVBEs must be verified pursuant to the procedures prescribed in Section 2 of CPUC General Order 156. 

  
  

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	(a)	 It is the policy of the United States that small business concerns and small business concerns owned and controlled by socially and economically
disadvantaged individuals shall have the maximum practicable opportunity to participate in performing contracts let by any federal agency, including contracts and subcontracts for subsystems, assemblies, components, and related services for major
systems. It is further the policy of the United States that prime contractors establish procedures to ensure the timely payment of amounts due pursuant to the terms of their subcontracts with small business concerns and small business concerns owned
and controlled by socially and economically disadvantaged individuals. 

  

	(b)	 SSN hereby agrees to carry out this policy in the awarding of subcontracts to the fullest extent consistent with efficient contract performance. SSN
further agrees to cooperate in any studies or surveys as may be conducted by the United States Small Business Administration or the awarding agency of the United States as may be necessary to determine the extent of SSN’s compliance with this
clause. 

  

	(c)	 As used in this Schedule, the term “small business concern” shall mean a small business as defined in Section 3 of the
Small Business Act as amended, 15 U.S.C. §637(d), and relevant regulations promulgated pursuant thereto. The term “small business concern owned and controlled by socially and economically disadvantaged individuals” shall mean a small
business concern (1) which is at least 51 percent unconditionally owned by one or more socially and economically disadvantaged individuals; or, in the case of any publicly owned business, at least 51 percent of the stock of which is
unconditionally owned by one or more socially and economically disadvantaged individuals; and (2) whose management and daily business operations are controlled by one or more of such individuals. This term also means a small business concern
that is at least 51 percent unconditionally owned by an economically disadvantaged Indian tribe or Native Hawaiian Organization, or a publicly owned business having at least 51 percent of its stock unconditionally owned by one of these entities
which has its management and daily business controlled by members of an economically disadvantaged Indian tribe or Native Hawaiian Organization, and which meets the requirement of 13 C.F.R. Part 124. SSN shall presume that socially and economically
disadvantaged individuals include Black Americans, Hispanic Americans, Native Americans, Asian-Pacific Americans, Subcontinent Asian Americans, and other minorities, or any other individual found to be disadvantaged by the Administration pursuant to
Section 8(a) of the Small Business Act. SSN shall presume that socially and economically disadvantaged entities also include Indian Tribes and Native Hawaiian Organizations. 

 

	(d)	 SSN acting in good faith may rely on written representations by its Subcontractors regarding their status as either a small business concern or a
small business concern owned and controlled by socially and economically disadvantaged individuals.2 

  

 

	2	 Notwithstanding this provision of the federal statute, all WMDVBE Subcontractors must be verified pursuant to the procedures prescribed in
Section 2 of the California Public Utilities Commission General Order 156, as such procedures may be amended periodically. 

  
  

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 Exhibit 1 
 Escrow Agreement 
  
 The Attached Escrow Agreement contains redlined changes which represent the changes that the Parties will request that the Escrow Agent make to its standard terms and conditions to reflect the terms of
the Agreement. 
 The Parties will work diligently to have an Escrow Agreement executed within *** days of the Effective date. 

  

 Single Licensee 

Software Escrow Agreement 
 (Premium Solution) 
  

			
	Date	  	June 24, 2009
		
	Licensor	  	Silver Spring Networks, Inc.
		
	Licensee	  	Pacific Gas and Electric Company
		
	Agreement Number	  	43077

  

	
	  
 Notice: The parties to this Agreement are obliged to inform NCC Group of any changes to the Software or In their circumstances (including change of name, principal office, contact details or change of
owner of the intellectual property in the Software).
  

 Version: 12.15.06 

  

			
	PG&E Internal Information	 	1
	For use by Authorized Persons Only	 	

 Escrow Agreement Dated: 
 Between: 
  

	(1)	Silver Spring Networks, Inc. whose principal office is at 575 Broadway Street, Redwood City, CA 94063 (“Licensor”); 

 

	(2)	Pacific Gas and Electric Company whose principal office is at 77 Beale Street, San Francisco, CA 94105 (“Licensee”); and 

 

	(3)	NCC Group, Inc. a corporation organized and existing under the laws of Virginia with its principal office at 1731 Technology Drive, Suite 880, San Jose, California
95110, USA (“NCC Group”). 

 Background: 

 

	(A)	Licensee has been granted a license to use the Software which comprises computer programs. 

 

	(B)	Certain technical information and/or documentation relating to the Software is the confidential information and intellectual property of Licensor or a third party.

  

	(C)	Licensor acknowledges that in certain circumstances, such information and/or documentation would be required by Licensee in order for it to continue to exercise its
rights under its License Agreement with the Licensor. 

  

	(D)	The parties therefore agree that such information and/or documentation should be placed with a trusted third party, NCC Group, so that such information and/or
documentation can be released to Licensee should certain circumstances arise. 

 Agreement: 

In consideration of the mutual undertakings and obligations contained in this Agreement, the parties agree that: 

 

	1	Definitions and Interpretation 

  

	 	1.1	In this Agreement the following terms shall have the following meanings: 

 “Agreement” means the terms and conditions of this single licensee software escrow agreement set out below, including the Schedules hereto. 

“Confidential Information” means all technical and/or commercial information not in the public domain and which is designated
in writing as confidential by any party. 
 “Deposit Form” means the form of Schedule 1 which is to be completed by
Licensor and delivered to NCC Group with each deposit of the Escrow Material. 
 “Escrow Material” means the
Manufacturing Know-How, Supplier Material and the Source Code of the Software and such other material and documentation (including updates and upgrades thereto and new versions thereof) as are necessary to be delivered or deposited to comply with
Clause 2 of this Agreement. 
 “Full Verification” means the tests and processes forming NCC Group’s Full
Verification service and/or such other tests and processes as may be agreed between the parties for the verification of the Escrow Material. 
 “Integrity Testing” means those tests and processes forming NCC Group’s Integrity Testing service, in so far as they can be applied to the Escrow Material. 

  

			
	PG&E Internal Information	 	1
	For use by Authorized Persons Only	 	

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

 “Intellectual Property Rights” mean any copyright, patents, design patents,
registered designs, design rights, utility models, trademarks, service marks, trade secrets, know how, database rights, moral rights, confidential information, trade or business names, domain names, and any other rights of a similar nature including
industrial and proprietary rights and other similar protected rights in any country or jurisdiction together with all registrations, applications to register and rights to apply for registration of any of the aforementioned rights and any licenses
of or in respect of such rights. 
 “License Agreement” means the agreement under which Licensee was granted a license
to use the Software. 
 “Letter of Intent” means the form completed by Licensor and/or Licensee containing the
information to enable NCC Group to set up this Agreement. 
 “Release Purposes” means licensee may, upon release of
the Escrow Materiel, use the Escrow Material as permitted by the terms of the SmartMeter Agreement. 
 “Software”
means the software together with any updates and upgrades thereto and new versions thereof licensed to Licensee under the License Agreement details of which are set out in Schedule 1. Software may be accompanied by technical specifications relating
to hardware and firmware. 
 “Source Code” means the computer programming code of the Software in human readable form.

  

	 	1.2	This Agreement shall be interpreted in accordance with the following: 

  

	 	1.2.1	headings are for ease of reference only and shall not be taken into consideration in the interpretation of this Agreement; 

 

	 	1.2.2	all references to Clauses and Schedules are references to Clauses and Schedules of this Agreement; and 

 

	 	1.2.3	all references to a party or parties are references to a party or parties to this Agreement. 

 

	2	Licensor’s Duties and Warranties 

  

	 	2.1	Licensor shall: 

  

	 	2.1.1	deliver a copy of the Escrow Material to NCC Group within 30 days of the date of this Agreement; 

 

	 	2.1.2	deliver an update or replacement copy of the Escrow Material to NCC Group within 30 days of a material update, error correction, enhancement, maintenance release or
functional modification to the Software which results in an updated delivery of the object code version of the Software to Licensee; 

  

	 	2.1.3	ensure that each copy of the Escrow Material deposited with NCC Group comprises the Source Code of the latest version of the Software used by Licensee;

  

	 	2.1.4	deliver to NCC Group an update or replacement copy of the Escrow Material within 30 days after the anniversary of the last delivery of the Escrow Material to ensure
that the integrity of the Escrow Material media is maintained; 

  

	 	2.1.5	deliver with each deposit of the Escrow Material a Deposit Form which includes the following information: 

 

	 	2.1.5.1	details of the deposit including the full name of the Software (i.e. the original name as set out under Schedule 1 together with any new names given to the Software by
Licensor), version details, media type, backup command/software used, compression used, archive hardware and operating system details; and 

  
 2 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	 	2.1.5.2	password/encryption details required to access the Escrow Material; 

  

	 	2.1.6	deliver with each deposit of the Escrow Material the following technical information (where applicable): 

 

	 	2.1.6.1	documentation describing the procedures tor building, compiling and installing the Software, including names and versions of the development tools;

  

	 	2.1.6.2	Software design information (e.g. module names and functionality); and 

  

	 	2.1.6.3	name and contact details of employees with knowledge of how to maintain and support the Escrow Material; and 

 

	 	2.1.7	deposit a detailed list of the suppliers of any third party software or tools required to access, install, build or compile or otherwise use the Escrow Material.

  

	 	2.2	Licensor warrants to both NCC Group and Licensee at the time of each deposit of the Escrow Material with NCC Group that: 

 

	 	2.2.1	it has the full right, ability and authority to deposit the Escrow Material; 

 

	 	2.2.2	in entering into this Agreement and performing its obligations under it, it is not in breach of any of its ongoing express or implied obligations to any third party(s);
and 

  

	 	2.2.3	the Escrow Material deposited under Clause 2.1 contains all information in human-readable form and is on suitable media to enable a reasonably skilled programmer or
analyst to understand, maintain, modify and correct the Software. 

  

	3	Licensee’s Responsibilities and Undertakings 

  

	 	3.1	Licensee shall notify NCC Group of any change to the Software that necessitates a replacement deposit of the Escrow Material. 

 

	 	3.2	In the event that the Escrow Material is released under Clause 6, Licensee shall utilize the Escrow Material only for the Release Purposes. 

 

	4	HCC Group’s Duties 

  

	 	4.1	NCC Group shall: 

  

	 	4.1.1	at all times during the term of this Agreement, retain the Escrow Material in a safe and secure environment; and 

 

	 	4.1.2	inform Licensor and Licensee at the receipt of any deposit of the Escrow Material by sending to both parties a copy at the Deposit Form, and/or the Integrity Testing
report or Full Verification report (as the case may be) generated from the testing processes carried out under Clause 10. 

  

	 	4.2	In the event of failure by Licensor to deposit any Escrow Material with NCC Group, NCC Group shall not be responsible for procuring such deposit and may, of its sole
discretion, notify the Licensor and Licensee of Licensee’s failure to deposit any Escrow Material. 

  

	 	4.3	NCC Group may appoint agents, contractors or sub-contractors as it deems fit to carry out the Integrity Testing and the Full Verification processes. NCC Group shall
ensure that any such agents, contractors and sub-contractors are bound by the some confidentiality obligations as are contained In Clause 8. 

  
 3 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	 	4.4	NCC Group has the right to make such copies of the Escrow Material as may be necessary solely for the purposes of this Agreement. 

 

	5	Payment 

  

	 	5.1	The parties shall pay NCC Group’s fees and charges as published from time to time or as otherwise agreed, as listed In the Letter of Intent between the parties.
NCC Group’s fees as published are exclusive of any applicable sales tax. 

  

	 	5.2	If NCC Group is required to perform any additional or extraordinary services as a result of being an escrow agent including intervention in any litigation or
proceeding, NCC Group shall receive reasonable compensation for such services and be reimbursed for all costs incurred, including reasonable attorney’s fees. 

 

	 	5.3	NCC Group shall be entitled to review and vary its standard fees and charges for its services under this Agreement from time to time but no more than once a year and by
no more than eight percent (8%) of the prior year’s fees and only upon 45 days written notice to the parties. 

  

	 	5.4	All invoices ore payable within 45 days from the date of invoice. Interest shall accrue at the lesser of 1.5% per month or the maximum amount permitted by
applicable law for any fees that are undisputed by the paying party and remain unpaid for more than 45 days past the due date of the applicable invoice. 

  

	 	5.5	In the event of a dispute made in good faith as to the amount of fees, the parry responsible for payment agrees to remit payment on any undisputed amount(s) in
accordance with Clause 5.1 above. In such circumstances, the interest on the fees shall not accrue as to any disputed amounts unless not paid within 30 days after such dispute has been resolved by the parties. 

 

	 	5.6	NCC Group shall have no obligations under this Agreement until the initial invoice has been paid in full. 

 

	6	Release Events and Procedures 

  

	 	6.1	Subject to: (i) the remaining provisions of this Clause 6 and (ii) the receipt by NCC Group of the fees chargeable upon a release and any other fees and
interest (if any) outstanding under this Agreement, NCC Group will release the Escrow Material including Manufacturing Know-How, Supplier Material and Source Code to a duly authorized representative of Licensee if any at the following events
(“Release Event(s)”) occur: 

  

	 	6.1.1	upon issuance of a release request by Licensee in accordance with the terms of the SmartMeter Upgrade Supply Agreement between Licensor and Licensee (the
“SmartMeter Agreement”), which is the Letter of Intent for the purposes of the Escrow Agreement. 

  

	 	6.1.2	NCC Group will also release a copy of the Source Code, Supplier Material and Manufacturing Know-How from escrow to Licensee as requested in writing by Licensee, copying
in Licensor, for Licensee’s validation, testing and business continuity purposes provided that Licensee returns the Manufacturing Know-How to NCC Group when such validation or testing is complete without retaining any copies.

  

	 	6.2	Licensee must notify NCC Group of the Release Event specified in Clause 6.1 by delivering to NCC Group a notice in writing (“Notice”) declaring that
such Release Event has occurred, setting out the facts and circumstances of the Release Event, that the License Agreement and any maintenance agreement, if relevant, for the Software was still valid and effective up to the occurrence of such Release
Event and exhibiting such documentary evidence in support of the Notice as NCC Group shall reasonably require. 

  

	 	6.3	Upon receipt of a Notice from Licensee claiming that a Release Event has occurred: 

 

	 	6.3.1	NCC Group will release a copy of the Escrow Material to Licensee within 5 days of Licensee submitting a Notice to NCC Group; and 

  
 4 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	 	6.3.2	NCC Group shall submit a copy of the Notice to Licensor (with a copy to the Licensee in order to acknowledge receipt of the Notice) by courier or other form of
guaranteed delivery; and 

  

	 	6.3.3	unless within 5 calendar days after the date of dispatch of the Notice by NCC Group, NCC Group receives a counter-notice in writing from Licensor stating that in their
view no such Release Event has occurred or, if appropriate, that the event or circumstance giving rise to the Release Event has been rectified as shown by documentation in support thereof, NCC Group will release the Escrow Material to Licensee for
its use for the Release Purposes. 

  

	 	6.4	Upon receipt of the counter-notice from licensor under Clause 6.3.2, NCC Group shall send a copy of the counter-notice and any supporting evidence to Licensee (with a
copy to Licensor in order to acknowledge receipt of the counter-notice) by courier or other form of guaranteed delivery. 

  

	 	6.5	Within 90 days of dispatch of the counter-notice by NCC Group, Licensee may give notice to NCC Group that they wish to invoke the dispute resolution procedure under
Clause 7. 

  

	 	6.6	If, within 90 days of dispatch of the counter-notice by NCC Group to Licensee, NCC Group has not been informed by Licensee that they wish the dispute resolution
procedure under Clause 7 to apply, the Notice submitted by Licensee will be deemed to be no longer valid and Licensee shall be deemed to have waived their right to release of the Escrow Material for the particular reason or event specified in the
original Notice. In such circumstances, this Agreement shall continue in full force and effect. 

  

	7	Disputes 

  

	 	7.1	Upon receipt of Licensee’s notice requesting dispute resolution pursuant to Clause 6.5 above, NCC Group shall notify Licensor of the Licensee’s request for
dispute resolution. Licensor and Licensee may submit their dispute to expedited nonbinding arbitration in Santa Clara County, California or Palm Beach County, Florida under Commercial Arbitration Rules of the American Arbitration Association by one
arbitrator appointed by the said rules. A copy of such decision shall be delivered immediately to Licensor, Licensee and NCC Group. To the extent Licensor and Licensee elect binding arbitration, the parties shall use their best efforts to commence
the arbitration proceedings within 14 days following delivery of the counter-notice. Prior to the initiation of any binding arbitration procedure, the Licensor and Licensee shall use their commercially reasonable efforts to mutually agree upon
(i) the maximum length of time of the arbitration from the date of notice of binding arbitration to the date of the arbitrator’s decision, (ii) the number of document requests (including subparts), (iii) the number of
interrogatories (including subparts) on opposing parties, (iv) number of subpoena to third parties for testimonial depositions (and the length of such depositions), and (v) all other discovery matters will be governed by the Federal Rules
of Civil Procedure. The arbitrator shall not have authority to award punitive damages. All expedited procedures prescribed by the AAA Commercial Arbitration Rules shall apply. The arbitrator shall either be a retired jurist or engaged in the
practice of law with no less than ten (10) years experience in the area of software licensing or commercial information systems contract disputes. No person may be appointed as an arbitrator unless he or she is independent of each party, is
knowledgeable regarding the subject matter of the dispute. The sole question to be determined by the arbitrator shall be whether or not there existed a Release Event at the time Licensee delivered the Notice to NCC Group and whether the event or
circumstance giving rise to the release event has been rectified. 

  

	 	7.2	If the arbitrator finds that a Release Event existed at the time of delivery of the Notice to NCC Group, NCC Group Is hereby authorized to release and deliver the
Escrow Material to the Licensee within 5 working days of the decision being notified by the arbitrator to the parties. If the arbitrator finds to the contrary, then NCC Group shall not release the Escrow Material and shall continue to hold it in
accordance with the terms of this Agreement. 

  

	 	7.3	The parties hereby agree that the costs and expenses of the arbitrator, the reasonable attorneys’ fees and costs incurred by the prevailing party in the
arbitration and any costs incurred by NCC Group in the arbitration shall be paid by the non-prevailing party. 

  
 5 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	 	7.4	In any litigation arising from or related to this agreement, the parties hereto each hereby knowingly, voluntarily and intentionally waive the right each may have to a
trial by jury with respect to any litigation based hereon, or arising out of, under or in connection with this agreement, or any course of conduct, course of dealing, statement (whether oral or written) or actions of either party to this agreement.
This prevision is a material inducement for the customer to enter into this agreement. 

  

	8	Confidentiality 

  

	 	8.1	The Escrow Material shall remain of all times the confidential and intellectual property of Licensor. 

 

	 	8.2	Subject to Clause 8.4, NCC Group agrees to keep all Confidential Information relating to the Escrow Material and/or the Software that comes into its possession or to
its knowledge under this Agreement in strict confidence and secrecy. NCC Group further agrees not to make use of such information and/or documentation other than for the purposes of this Agreement and, unless the parties should agree otherwise in
writing and subject to Clause 8.4, will not disclose or release it other than in accordance with the terms of this Agreement. 

  

	 	8.3	NCC Group may release the Escrow Material to the extent that it is required by applicable court order, judgment or decree provided that NCC Group has notified Licenser
and Licensee prior to such required release, has given Licensor and/or Licensee an opportunity to contest (at their own expense) such required release, within the time parameters mandated by such applicable court order, judgment or decree. NCC Group
is hereby expressly authorized in its sole discretion to obey and comply with all orders, judgments, decrees so entered or issued by any court, without the necessity of inquiring as to the validity of such order, judgment or decree, or the
court’s underlying jurisdiction. Where NCC Group obeys or complies with any such order, judgment or decree, NCC Group shall not be liable to licensee, Licensor or any third party by reason of such compliance, notwithstanding that such order,
judgment or decree may subsequently be reversed, modified or vacated. 

  

	9	Intellectual Properly Rights 

  

	 	9.1	The release of the Escrow Material to Licensee will not act as an assignment of any Intellectual Property Rights that Licensor or any third party possesses in the
Escrow Material. However, upon deposit of the Escrow Material, the title to the media upon which the Escrow Material is deposited (“Media”) is transferred to NCC Group. Upon delivery of the Escrow Material back to Licensor, the
title to the Media shall transfer back to the Licensor. If the Escrow Material is released to the Licensee, the title to the Media shall transfer to the Licensee. 

 

	 	9.2	The Intellectual Properly Rights in the Integrity Testing report and any Full Verification report shall remain vested in NCC Group. Licenser and Licensee shall each be
granted a non-exclusive right and license to use such report for the purposes of this Agreement and their own internal purposes only. 

  

	10	Integrity Testing and Full Verification 

  

	 	10.1	NCC Group shall bear no obligation or responsibility to any party to this Agreement or person, firm, company of entity whatsoever to determine the existence, relevance,
completeness, accuracy, operation, effectiveness, functionally or any other aspect of the Escrow Material received by NCC Group under this Agreement. 

  

	 	10.2	As soon as practicable after the Escrow Material has been deposited with NCC Group, NCC Group shall apply its Integrity Testing processes to the Escrow Material.

  

	 	10.3	Any party to this Agreement shall be entitled to require NCC Group to carry out a Full Verification. Subject to Clause 10.4, NCC Group’s prevailing fees and
charges for the Full Verification processes and all reasonable expenses incurred by NCC Group in carrying out the Full Verification processes shall be payable by the requesting party. 

 

	 	10.4	If the Escrow Material fails to satisfy NCC Group’s Full Verification tests as a result of being defective or incomplete in content, NCC Group’s fees, charges
and expenses in relation to the Full Verification tests shall be paid by Licensor. 

  
 6 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	 	10.5	Should the Escrow Material deposited fail to satisfy NCC Group’s Integrity Testing or Full Verification tests under Clauses 10.2 or 10.3, Licensor shall, within 14
days of the receipt of the notice of test failure from NCC Group, deposit such new, corrected or revised Escrow Material as shall be necessary to ensure its compliance with its warranties and obligations in Clause 2. If Licensor fails to make such
deposit of the new, corrected or revised Escrow Material, NCC Group will issue a report to Licensee (with a copy to Licensor) detailing the problem with the Escrow Material as revealed by the relevant tests. 

 

	11	NCC Group’s Liability 

  

	 	11.1	Nothing in this Clause 11 excludes or limits the liability of NCC Group for its gross negligence or intentional misconduct. 

 

	 	11.2	Subject to Clause 11.1, no party shall be liable for any loss or damage caused to either Licenser or Licensee except to the extent that such loss or damage is caused by
the negligent acts or omissions of or a breach at any contractual duty by such party, its employees, agents or sub-contractors and in such event such party’s total liability in respect of all claims arising under or by virtue of this Agreement
or in connection with the performance or contemplated performance of this Agreement, shall not exceed the minimum dollar amounts of the insurance coverage required by clause 14.13 except in the case where such liability relates to the
indemnification protection afforded NCC Group by Licensor and Licensee. 

  

	 	11.3	NCC Group shall not be responsible in any manner whatsoever for any failure or inability of Licensor or Licensee to perform or comply with any provision of this
Agreement. 

  

	 	11.4	NCC Group shall not be liable in any way to Licensor or Licensee for acting in accordance with the terms of this Agreement and specifically (without limitation) for
acting upon any notice, written request, waiver, consent, receipt, statutory declaration or any other document furnished to it pursuant to and in accordance with this Agreement. 

 

	 	11.5	Subject to Clause 10, NCC Group shall not be required to make any investigation into and shall be entitled in good faith without incurring any liability to Licensor or
Licensee to assume (without requesting evidence thereof) the validity, authenticity, veracity and due and authorized execution of any documents, written requests, waivers, consents, receipts, statutory declarations or notices received by it in
respect of this Agreement. 

  

	12	Indemnity 

 Licensor and
Licensee each agrees to defend and Indemnify NCC Group and to hold NCC Group harmless from and against any claims, suits or other proceedings, actions, losses, casts, liabilities or expenses incurred in connection with the defense thereof (including
reasonable attorney’s fees), in each case which may be imposed on, or incurred by or asserted against NCC Group in any way arising out of or relating to this Agreement, provided that neither Licensor nor Licensee shall be liable for that
portion of any such indemnification amount resulting from NCC Group’s gross negligence or intentional misconduct or material breach of any contractual duly hereunder, and Licensee shall only be liable for that portion of any such
indemnification amount resulting from Licensee’s negligence or intentional misconduct. NCC group agrees to defend and Indemnify licensee and hold Licensee harmless from and against any third party claims, suits or other proceedings, actions,
losses, costs, liabilities or expenses incurred in connection with the defense thereof (including reasonable attorney’s fees), in each case which may be imposed on, or incurred by or asserted against Licensee in any way arising out of or
relating to NCC Group’s negligence or intentional misconduct. 
  

	13	Term and Termination 

  

	 	13.1	This Agreement shall continue until terminated in accordance with this Clause 13. 

  
 7 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	 	13.2	If Licensor or Licensee, as the case may be, foils to pay an invoice addressed to it for services under this Agreement within 45 days of its issue, NCC Group reserves
the right to give that party written notice to pay the outstanding Invoice within 30 days. If Licensor has not paid its invoice by the expiry of the 30 day notice period, NCC Group will give Licensee a period of 45 days to pay Licenser’s
invoice. If Licensor or Licensee (as appropriate) has not paid its invoice alter being given notice in accordance with this Clause, NCC Group shall have the right to terminate this Agreement without further notice. Any amounts owed by Licensor but
paid by Licensee will be recoverable by Licensee direct from Licenser as a debt and, if requested, NCC Group shall provide appropriate documentation to assist in such recovery. 

 

	 	13.3	Upon termination under the provisions of Clause 13.2, for 30 days from the date of termination NCC Group will make the Escrow Material available for collection by
Licensor or its agents from the premises of NCC Group during office hours. Alter such 30 day period NCC Group will destroy the Escrow Material. 

  

	 	13.4	Notwithstanding any other provision of this Clause 13, NCC Group may resign as Escrow Agent hereunder and terminate this Agreement by giving sixty (60) days
written notice to Licensor and Licensee. In that event, Licensor and Licensee shall appoint a mutually acceptable new custodian on similar terms and conditions to those contained herein. If a new custodian is not appointed within 14 days of delivery
of such notice, Licensor or Licensee shall be entitled to request the American Arbitration Association to appoint a suitable new custodian upon terms and conditions consistent with those in this Agreement. Such appointment shall be final and binding
on Licensor and Licensee. It NCC Group is notified of the new custodian within the notice period, NCC Group will forthwith deliver the Escrow Material to the new custodian. If NCC Group is not notified of the new custodian within the notice period,
NCC Group will return the Escrow Material to Licensor. 

  

	 	13.5	Licensee may terminate this Agreement at any time by giving sixty (60) days prior written notice to NCC Group. Upon such termination, NCC Group will return the
Escrow Material to Licensor. 

  

	 	13.6	If the License Agreement has expired or has been lawfully terminated, then Licensee shall endeavour to give notice to NCC Group within 14 days thereof to terminate this
Agreement                      which, Licensor shall be entitled to give written notice to NCC Group to terminate this Agreement. Upon receipt
of such a notice from Licensor, NCC Group shall notify Licensee of Licensor’s notice to terminate. Unless within 30 days of NCC Group giving such notice to Licensee. NCC Group receives a counter-notice from Licensee disputing the termination of
the License Agreement, then Licensee shall be deemed to have consented to such termination and this Agreement shall immediately automatically terminate. Any disputes arising under this Clause shall be dealt with in accordance with the dispute
resolution procedure in Clause 7. Upon termination under this Clause, NCC Group shall return the Escrow Material to Licensor. 

  

	 	13.7	Subject to Clause 13.6, Licensor may only terminate this Agreement with the written consent of Licensee. 

 

	 	13.8	This Agreement shall automatically immediately terminate upon release of the Escrow Material to Licensee in accordance with Clause 6. 

 

	 	13.9	It this Agreement is superseded and replaced by a new agreement in respect of the Escrow Material, this Agreement shall, upon the coming into force of the new
agreement, automatically terminate. Licensor shall request NCC Group to either transfer the Escrow Material to the new agreement. If new material is deposited, upon its receipt, NCC Group shall, unless otherwise instructed, destroy the Escrow
Material. 

  

	 	13.10	The provisions at Clauses 1, 3.2, 5, 8, 9, 10.1, 11, 12, 13.10 to 13.12 (inclusive) and 14 shall continue in full force and after termination of this Agreement.

  

	 	13.11	On and alter termination of this Agreement, Licensor and/or Licensee (as appropriate) shall remain liable to NCC Group for payment in full of any fees and interest
which have become due but which have not been paid as of the date of termination. 

  

	 	13.12	The termination of this Agreement. however arising, shall be without prejudice to the rights accrued to the parties prior to termination. 

  
 8 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	14.	General 

  

	 	14.1	A party shall notify the other parties to this Agreement, within 30 days of its occurrence, of any of the following: 

 

	 	14.1.1	a change of its name, principal office, contact address or other contact details: and 

 

	 	14.1.2	any material change in its circumstances that may affect the validity or operation of this Agreement. 

 

	 	14.2	This Agreement shall be governed by and construed according to the laws of the stale of California, excluding that body of law known as conflict of law.

  

	 	14.3	This Agreement represents the whole agreement relating to the escrow arrangements between NCC Group and the other parties for the Software and shall supersede all prior
agreements, discussions, arrangements, representations, negotiations and undertakings. 

  

	 	14.4	Unless the provisions at this Agreement otherwise provide, any notice or other communication required or permitted to be given or made in writing hereunder shall be
validly given or made if delivered by hand or courier or it dispatched by certified or registered mail (airmail if overseas) addressed to the address specified for the parties in this Agreement (or such other address as may be notified to the
parties from time to time) or if sent by facsimile message to such facsimile number as has been notified to the parties from time to time and shall be deemed to have been received: 

 

	 	(i)	If delivered by hand or courier, one day following the time of delivery; 

  

	 	(ii)	If sent by certified or registered mail (airmail if overseas), 3 business days after posting (6 days if sent by airmail); 

 

	 	(iii)	If sent by facsimile, one day following the time of completion of the transmission of the facsimile with facsimile machine confirmation of transmission to the correct
facsimile number of all pages of the notice. 

  

	 	14.5	Except where Licensor or Licensee merges, is acquired or has substantially all of its assets acquired and the new entity or acquirer agrees to assume all of their
obligations and liabilities under this Agreement, Licensor and Licensee shall not assign, transfer or subcontract this Agreement or any rights or obligations hereunder without the prior written consent of the other parties. 

 

	 	14.6	NCC Group shall not be entitled to transfer or assign this Agreement without the prior written consent of Licensor and thereupon written notice to all Licensees,
provided, however, that in the event of the acquisition of NCC Group. NCC Group shall be entitled to transfer or assign this Agreement in connection with such acquisition upon written notice to both Licensor and Licensee. 

 

	 	14.7	The Agreement shall be binding upon and survive for the benefit of the successors in title and permitted assigns of the parties. 

 

	 	14.8	If any provision of this Agreement is declared too broad in any respect to permit enforcement to its full extent, the parties agree that such provision shall be
enforced to the maximum extent permitted by law and that such provision shall be deemed to be varied accordingly. If any provision of this Agreement is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or
partly illegal, invalid, void or unenforceable, it shall to the extent of such illegally, invalidity of unenforceability, be deemed severable and the remaining part of the provision and the rest of the provisions of this Agreement shall continue in
full force and effect. 

  

	 	14.9	Save as expressly provided in this Agreement, no amendment or variation at this Agreement shall be effective unless in writing and signed by a duly authorized
representative of each of the parties to it. 

  
 9 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

	 	14.10	The parties shall not be liable to each other or be deemed to be in breach of this Agreement by reason of any delay in performing, or failure to perform, any of their
obligations under this Agreement if the delay or failure was for a reason beyond that party’s reasonable control (including. without limitation, fire, flood, explosion, epidemic, riot, civil commotion, any strike, lockout or other Industrial
action, act of God, war or warlike hostilities or threat of war, terrorist activities, occidental or malicious damage, or any prohibition or restriction by any governments or other legal authority which affects this Agreement and which is not in
force on the date of this Agreement). A party claiming to be unable to perform its obligations under this Agreement (either on time or at all) in any of the circumstances set out above must notify the other parties of the nature and extent of the
circumstances in question as soon as practicable. If such circumstances continue for more than six months, any of the other parties shall be entitled to terminate this Agreement by giving one month’s notice in writing. 

 

	 	14.11	No waiver by any party of any breach of any provisions of this Agreement shall be deemed to be a waiver of any subsequent or other breach and, subject to Clause 6.6, no
failure to exercise or delay in exercising any right or remedy under this Agreement shall constitute a waiver thereof. 

  

	 	14.12	This Agreement may be executed in any number of counterparts and by different parties in separate counterparts. Each counterpart when so executed shall be deemed to be
on original and all of which together shall constitute one and the same agreement. 

  

	 	14.13	NCC Group shall, at its sole cost and expense, throughout the term of this Agreement, procure and maintain in full force and effect, the following insurance coverage
with on insurance carrier that is rated B+ or better by A.M. Best. NCC Group shall provide Licensor and all Licensees hereunder with a certificate of insurance evidencing such coverage. All certificates of insurance shall require that Licensor and
Licensee be provided with no less than thirty (30) days advance written notice of cancellation of the stated coverage, and NCC Group shall request that its insurer use its best efforts to provide at least thirty (30) days advance written
notification of such cancellation. 

  

							
	 Type of Insurance
	  	Coverage Amount	  	Type of Insurance	  	Coverage Amount
	 General Liability
	  	$2,000,000 General Aggregate	  		  	
	 General Liability
	  	$1,000,000 Each Occurrence	  	Umbrella Coverage	  	$5,000,000 General Aggregate
	 Professional Liability
	  	$1,000,000 Each Occurrence	  		  	

  
 10 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

							
	Signed for and on behalf of Silver Spring Networks, Inc.	  	
				
	Name:	 	  
	    		  	 |

				
	Position:	 	  
	    		  	|                              
                              (Authorized Signatory)
		
	Signed for and on behalf of Pacific Gas and Electric Company	  	
				
	Name:	 	  
	    		  	 |

				
	Position:	 	  
	    		  	|                              
                              (Authorized Signatory)
		
	Signed for and on behalf of NCC GROUP, INC.	  	
				
	Name:	 	  
	    		  	 |

				
	Position:	 	  
	    		  	|                              
                              (Authorized Signatory)

  
 11 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

 Exhibit 2 
 Form of *** 
 Notwithstanding notations on the attached *** that “this draft is
for discussion purposes only”, the Parties agree that the terms and conditions of the attached *** are agreed and will not be subject to further negotiation or change. 
 The Parties also agree that the *** 
 *** (1 page redacted) 

  
  

PG&E and SSN Confidential 
 Page 1 

 Exhibit 3 
 PG&E SmartMeter System Level Requirements 

 SMARTMETER UPGRADE SYSTEM REQUIREMENTS 
 ISTS Architecture and Strategy 
 Technology Innovation Center 

Document Version: 3.2 
 Copyright 2008, Pacific
Gas and Electric Company 
 All rights reserved. 
 For PG&E internal use only. 
  

  

					
	 PG&E Internal Information

For use by Authorized Persons Only
 *** [94 pages
redacted]
	 		 	

 Exhibit 4 
 Test Strategy 
 SmartMeter Release D 

Test Approach 
 ISTS Architecture and Strategy 
 Technology Innovation
Center 
 Document Version: 1.1 

Copyright 2008, Pacific Gas and Electric Company 

All rights reserved. 
 For PG&E internal use only. 
 *** (26 pages redacted) 

 Exhibit 5 
 PG&E IT Change Management Standard 
  

Information Systems 
 Technology Services (ISTS) 
 IT Change Management Standard 

Issued By 
 Greg Kassabian, Principal, IT Process and Standards Management 

Document Sponsor 
 Chris Maturo, Sr. Director, the Office of the CIO 
  

					
		 	Current Version Number	    	2.1.0
		 	Date of Current Version	    	01/15/2008
		 	Date Document Created	    	9/28/2005

 EDMS # 003937926 
 PG&E Internal Information 
 For use by Authorized Persons Only 

*** (49 pages redacted) 

  
 4 

 CONFIDENTIAL 
 Amendment No. 7 
 AMENDMENT NO. 7 

TO THE SMARTMETER PROGRAM UPGRADE SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 
 SILVER
SPRING NETWORKS, INC. 
 CONFIDENTIAL 

 Amendment No. 7 

Page 2 
  

 Amendment No. 7 

To 

SmartMeter Program Upgrade Supply Agreement 
 Between 
 Pacific Gas and Electric Company and Silver Spring Networks,
Inc. 
 This Amendment No. 7 (“Amendment 7”) to the SmartMeter Program Upgrade Supply Agreement
(“Agreement”) between Pacific Gas and Electric Company (“PG&E”) and Silver Spring Networks, Inc. (“SSN”), dated July 23, 2008, as amended (the “Agreement”) is made and entered into on the date
of last signature below. Herein, each of PG&E and SSN may individually be referred to as a “Party” and both may collectively be referred to as the “Parties”. 

RECITALS 
 A.
Section 28 of the Agreement (Insurance and ***) obligates SSN to deliver to PG&E certain ***. 
 B. SSN has previously tendered its
performance under Section 28 by presenting a *** issued by ***, in a form acceptable to PG&E. 
 C. *** 

D. SSN has proposed that it be given the option, from time to time, to supply a performance bond, in lieu of a ***, in either case from an institution
acceptable to PG&E. 
 NOW, THEREFORE, in consideration of the promises and mutual covenants between the Parties and
other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereby agree to amend and restate Section 28 of the Agreement as follows: 

 

	1.	INSURANCE AND PERFORMANCE BONDS 

  

	1.1	Insurance 

 SSN shall maintain insurance
as set forth in Schedule M (Insurance). 
  

	1.2	Performance Bond or *** 

  

	(a)	 On or before the Initial Performance Bond Date, SSN shall deliver or cause to be delivered to PG&E a Performance Bond, in a form acceptable to
PG&E and *** (the “Surety”) and substantially in the form attached hereto as Exhibit 1 (Form of Performance Bond), in the amount of *** (the “Initial Performance Bond”) issued by the Surety to serve as
collateral and partial security for the rights of PG&E under this Agreement, as more fully described in this Section 28.2 until such time as PG&E is required to surrender the same pursuant to Section 28.2(f) below. The
“Initial Performance Bond Date” is the first weekday *** days after PG&E and the Surety both notify SSN that they have 

 Amendment No. 7 

Page 3 
  

	 	 
reached agreement on the form of the Initial Performance Bond. SSN shall use reasonable commercial efforts to assist PG&E in finalizing the form of the Initial Performance Bond with the
Surety. *** The performance bond held by PG&E at any time pursuant to this Section 28.2(a) shall be referred to as the “Existing Performance Bond”. The *** held by PG&E at any time pursuant to this Section 28.2(a)
shall be referred to as the “***”. PG&E agrees to surrender the Existing Performance Bond or ***, as applicable, to SSN upon PG&E’s receipt of the replacement performance bond or *** delivered in connection with the
***. 

  

	(b)	 Claim or Draw by PG&E. PG&E may, but is not required to, make a claim against the Existing Performance Bond (in full or in part), or
a draw against the *** (in full or in part), as applicable, to recover amounts that are properly due to PG&E with respect to any claim that PG&E may have against SSN under this Agreement and for which PG&E is entitled to damages,
indemnity or other monetary relief. In addition, PG&E may, but is not required to, make a claim against the Existing Performance Bond (in full or in part) or draw against an *** (in full or in part) if SSN fails to satisfy any of the ***. If
PG&E believes that it has a claim under this Agreement for which it is entitled to make a claim against the Existing Performance Bond, or a draw against the ***, as applicable, PG&E may make such claim or draw in an amount (up to and
including the amount of the Existing Performance Bond, or ***, if applicable) equal to PG&E’s good faith estimate of the maximum amount that it is entitled to recover hereunder with respect to such claim or, in the event of a failure of SSN
to satisfy any of the ***, the entire amount of an Existing Performance Bond. If such maximum amount is in excess of the amount of the Existing Performance Bond or ***, any such claim against the Existing Performance Bond or *** by PG&E shall in
no way prejudice PG&E’s ability to seek relief directly against SSN for such excess and shall in no event obviate SSN’s obligations to satisfy any subsequent ***. Promptly, and in no event later than one (1) Business Day after
making such claim against the Existing Performance Bond, or draw against the ***, as applicable, PG&E shall send SSN a written notice of such claim, setting forth the amount of the claim and also setting forth, in reasonable detail, the basis
for the belief as to why PG&E is entitled to such amount (the “Draw Notice”). If SSN disputes the basis for, or the amount of, the claim or draw, as applicable, it shall give PG&E written notice of the dispute (a
“Draw Objection”) within *** days after delivery of the Draw Notice to SSN. If SSN fails to deliver a Draw Objection within that time period, SSN shall be deemed to have

 Amendment No. 7 

Page 4 
  

	 	 
consented to the claim or draw, as applicable, and PG&E’s entitlement hereunder to the amounts so claimed or drawn. If SSN delivers a timely Draw Objection, then either Party may submit
the dispute to binding arbitration in San Francisco, California, under the commercial arbitration rules of the American Arbitration Association (AAA). 

  

	(c)	 ***. 

  

	(d)	 Subsequent Compliance. If PG&E makes a claim on an Existing Performance Bond or draws on an *** due to SSN’s failure to satisfy a
Replacement Obligation, and if SSN subsequently satisfies the Replacement Obligation, PG&E shall pay the drawn amount to SSN. 

  

	(e)	 Termination. PG&E shall surrender the Existing Performance Bond or ***, as applicable, to SSN, and SSN’s *** shall terminate, upon
the first to occur of: 

  

	 	(i)	 in connection with the closing of the sale of SSN’s common stock in a firmly underwritten initial public offering under the Securities Act of
1933, as amended, if (A) *** and (B) ***, each as evidenced in the filing of a final effective Prospectus or Registration Statement or in the first quarterly report on Form 10-Q or first annual report on Form 10-K, as applicable, filed by
SSN after the closing of such initial public offering (an “IPO Termination Event”); or 

  

	 	(ii)	 When the SSN network is Billing Ready (as defined in Section 4 of Schedule B (Pricing and Payment Terms)) with respect to *** Meters (a
“System Scale Termination Event”). 

  

	(f)	 Procedure for surrender and termination. In order for PG&E to be obligated to surrender the Existing Performance Bond or ***, as
applicable, and in order for the *** to terminate SSN shall deliver to PG&E a written request (a “Termination Request”) for such surrender and termination, setting forth, in reasonable detail together with such supporting
documentation as PG&E may reasonably request (including the final Prospectus or Registration Statement or the Form 10-Q or Form 10-K referenced above, as applicable, with respect to an IPO Termination Event), the basis for the belief as to why
an IPO Termination Event or a System Scale Termination Event, as applicable, has occurred. Within *** Business Days after receipt by PG&E of a Termination Request, PG&E may deliver to SSN a written objection to the Termination Request (a
“Termination Objection”). The Termination 

 Amendment No. 7 

Page 5 
  

	 	 
Objection shall set forth, in reasonable detail, the basis for PG&E’s dispute (a “Termination Dispute”) and as to why an IPO Termination Event or a System Scale
Termination Event, as applicable, has not occurred. PG&E’s issuance or failure to issue a Termination Objection shall not prejudice PG&E’s right to draw funds against the Existing Performance Bond or ***, as applicable, as provided
in Section 28.2(c) If, in connection with a Termination Request, PG&E fails to deliver a Termination Objection to SSN by the end of the *** Business Day following the receipt of the Termination Request by PG&E, the IPO Termination
Event or the System Scale Termination Event, as applicable, shall be deemed to have occurred and PG&E shall surrender the Existing Performance Bond or ***, as applicable, to SSN. If PG&E delivers a timely Termination Objection with respect
to a Termination Request, then such Termination Dispute shall be resolved through binding arbitration in San Francisco, California, under the commercial arbitration rules of the American Arbitration Association (AAA). 

{This section intentionally left blank.} 

 Amendment No. 7 

Page 6 
  

 All provisions of the Agreement, except as supplemented by written amendments to the
Agreement executed by each of the Parties, shall remain in full force and effect and are reaffirmed. Governing law and venue for this Amendment 7 shall be the governing law set forth in the Agreement. This Amendment 7 may be executed in
counterparts, each of which when so executed and delivered will be deemed an original, and all of which taken together will constitute one and the same instrument. Each Party will receive a duplicate original of the counterpart copy or copies
executed by it. A facsimile or pdf copy of this Amendment 7, including the signature pages hereto, will be deemed to be an original. This Amendment 7 is not effective unless signed by both Parties. 

Intending to be legally bound, each of the Parties has caused its duly authorized representative to execute this Amendment 7, on the date set forth
below. 
  

									
	Pacific Gas and Electric Company	 		 	Silver Spring Networks, Inc.
					
	By:	 	 /s/ David Kevane
	 		 	By:	 	 /s/ Warren Jenson

					
	Printed:	 	 David Kevane
	 		 	Printed:	 	 Warren Jenson

					
	Title:	 	 Portfolio Manager
	 		 	Title:	 	 CFO

					
	Date:	 	 April 13, 2010
	 		 	Date:	 	 April 5, 2010

 Exhibit 1: Form of Performance Bond 

 Amendment No. 7 

Page 7 
  

 Exhibit 1: Form of Performance Bond 

*** 
 [Redacted 3
pages] 

 AMENDMENT NO. 6 

TO THE SMARTMETER PROGRAM UPGRADE SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 

SILVER SPRING NETWORKS, INC 
 Amendment 6 

 Table of Contents 

 

							
	1.	 	THE DOCUMENTS	  	1
				
		 	 1.1
	 	 Amendment and Reorganization of Agreement Schedules
	  	1
				
		 	 1.2
	 	 Creation of An Operating Level Agreement (OLA) for Ticket Management
	  	2
				
		 	 1.3
	 	 Changes to Annex B-1 Pricing Tables
	  	2
				
		 	 1.4
	 	 Software Delivery
	  	2
			
	2.	 	AGREEMENT SECTION 4.5 (LIQUIDATED DAMAGES)	  	3
			
	3.	 	NETWORK DESIGN REQUIREMENTS	  	3
			
	4.	 	CREDIT CHECKS NOT REQUIRED	  	4
			
	5.	 	CHANGES TO DEFINITIONS	  	4
			
	6.	 	GENERAL PROVISIONS	  	5

 Amendment 6 

 Amendment No. 6 

To 

SmartMeter Program Upgrade Supply Agreement 
 Between 
 Pacific Gas and Electric Company and Silver Spring Networks,
Inc. 
 This amendment No. 6 (“Amendment 6”) to the SmartMeter Program Upgrade Supply Agreement between Pacific Gas
and Electric Company (“PG&E”) and Silver Spring Networks, Inc. (“SSN”), dated July 23 2008, as amended (the “Agreement”) is made and entered into with an effective date of March
    , 2010 (the “Amendment 6 Effective Date”). 
 NOW, THEREFORE, in consideration of the
promises and mutual covenants between the Parties and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereby agree to amend the Agreement as follows: 

 

	2.	THE DOCUMENTS 

  

	2.1	Amendment and Reorganization of Agreement Schedules 

  

	(a)	 Schedule O – Production Hosting Services is amended and restated in its entirety in the form attached to this Amendment 6 as Attachment
1, and shall thereupon be referenced as “Schedule O (Hosting and Managed Services)” (or “Schedule O”). 

  

	(b)	 Schedule K (Non Production Hosting Terms and Conditions) is hereby deleted in its entirety. Services that were provided by SSN pursuant to
the terms set forth in Schedule K, and that are continuing to be provided after the date of this Amendment, will be provided pursuant to the terms of Schedule O. Each reference to Schedule K in the Agreement (or in a Schedule to it or an Exhibit
thereunder) shall be deemed a reference to Schedule O. 

  

	(c)	 The services provided by SSN pursuant to Schedule P (*** Hosting and *** Services) are hereby incorporated into Schedule O and Schedule P is
hereby deleted in its entirety. On and from the Amendment 6 Effective Date, those services are provided under and subject to the terms of Schedule O. Each reference to Schedule P in the Agreement (or in a Schedule to it or an Exhibit thereunder)
shall be deemed a reference to Schedule O. 

  

	(d)	 Annex A-5 is amended and restated in its entirety, as set forth in the form attached to this Amendment 6 as Attachment 2.

  

	(e)	 Annex A-2. Schedule A, Annex A-2 (SOW for development of the Network) is amended and restated in its entirety, as set forth in the form
attached to this Amendment 6 as Attachment 3. 

  

	(f)	 Annex A-4. ***, the Parties shall update Schedule A, Annex A-4 (Third Party Products and IT Infrastructure Specifications). When updating
Annex A-4, the parties’ intent shall be to preserve the benefit to PG&E of the warranty in Section 5(a) of Schedule G, while revising Annex A-4 to take account of the impact on the SmartMeter System IT infrastructure of any changes in
PG&E’s functional or technical requirements from the Effective Date of the Agreement through *** days after the Amendment 6 Effective Date. 

  

					
		  	1 of 6	  	Amendment 6

	(g)	 Annex A-7. Schedule A, Annex A-7 (List of SSN Products and Product Tools) is amended and restated in its entirety, as set forth in the form
attached to this Amendment 6 as Attachment 5. 

  

	(h)	 Amendment 8. Amendment No. 8 to the Agreement, relating to the provision of certain services in connection with ***, is hereby deleted
in its entirety, and is superseded and replaced by the amended and restated Annex A2 attached to this Amendment. 

  

	2.2	Creation of An Operating Level Agreement (OLA) for Ticket Management 

 

	(a)	 PG&E and SSN have agreed to a set of operating procedures governing the initiation, response, management and resolution of incident reports and
service requests for all hosted environments. Those procedures are set forth in the “SmartMeter Service Ticket Management Operating Level Agreement” (the “OLA”). The OLA is Attachment 3 to Schedule O and is deemed
to be incorporated into this Agreement. The parties will comply with the OLA, as the same may be revised by agreement between the parties from time to time in accordance with Section 1.2 of that document. 

 

	(b)	 Schedule H (Software Maintenance and Support) is amended as follows: 

 

	 	(i)	 The first sentence in Section 15.2 is amended to read as follows: 

“SSN will provide IR (as defined in Schedule H) management services for the Software, including the following, each case to be
performed in accordance with the procedures and requirements set forth in the OLA.” 
  

	 	(ii)	 Section 15.3(a) is amended to read as follows: 

“SSN will respond to all IRs submitted by PG&E in accordance with the procedures and requirements set forth in
the OLA. SSN will Resolve all Defects in the Software in accordance with the Target Resolution Times set forth in Annex H-1 (Service Levels).” 
  

	2.3	Changes to Annex B-1 Pricing Tables 

  

	(a)	 Table 6 (Statement of Work Charges) to Annex B-1 (Pricing Tables) to Schedule B (Pricing and Payment Terms) is replaced by the Table set forth in
Attachment 7 to this Amendment 6. 

  

	(b)	 Table 7 (Ad Hoc Consulting) to Annex B-1 (Pricing Tables) to Schedule B (Pricing and Payment Terms) is replaced by the Table set forth in Attachment
8 to this Amendment 6. The time and materials rates listed at Table 7 are the rates payable by PG&E for (i) all Ad Hoc Consulting services performed by SSN under the Agreement subsequent to the Amendment 6 Effective Date; and
(ii) certain Ad Hoc Consulting projects performed after June 1st, 2009 as listed in Attachment 8. 

  

	2.4	Software Delivery 

  

	(a)	 Insert a new Section 1.4(d) into Schedule B (Pricing and Payment Terms): “At PG&E’s election and direction, delivery of the
Software will be made solely by electronic 

  

					
		  	2 of 6	  	Amendment 6

	 	 
transmission in compliance with PG&E’s instructions relating to “load and leave” exclusions from California sales and use tax liability where applicable and, in such case, SSN
will transmit to PG&E a signed Software Delivery Form in the form attached hereto as Annex B-2 (Software Delivery Form).” 

  

	(b)	 Insert a new Annex B-2 into Schedule B (Pricing and Payment Terms), in the form attached to this Amendment 6 as Attachment 6, and to be entitled
“Software Delivery Form.” 

  

	3.	AGREEMENT SECTION 4.5 (LIQUIDATED DAMAGES) 

 The heading of Section 4.5 of the Agreement is amended to read as follows: 

“4.5 Liquidated Damages and Service Level Credits” 

Section 4.5 of the Agreement is amended by inserting the following additional provisions: 

“(e) “Any Service Level Credits due from SSN pursuant to Schedule O ***. 

(f) Any credits payable by SSN pursuant to Annex A-2 (SOW), including without limitation ***, (collectively, the
“Annex A-2 Credits”) may be set off against the amounts due from PG&E pursuant to Annex A-2. 
 (g) Any Service Level Credits payable by SSN to PG&E pursuant to Schedule O shall be SSN’s sole monetary liability to PG&E, and PG&E’s sole monetary remedy, for SSN’s
failure to perform the applicable Services to which the Service Level Credits apply, ***. 
 (h) Any Annex
A-2 Credits payable by SSN to PG&E shall be SSN’s sole monetary liability to PG&E, and PG&E’s sole monetary remedy, for SSN’s failure to perform the applicable Services to which the Annex A-2
Credits apply, *** 
 (i) In addition and for the avoidance of doubt, if a failure to meet a Service
Level in Schedule O or a performance requirement in Annex A2 is attributable to ***, PG&E may elect to pursue a warranty claim with respect to ***. Any Service Level Credits or Annex A-2 Credits paid by SSN with respect to the
failure shall not preclude PG&E from pursuing such claim, but shall be set off against any damages payable by SSN with respect to ***.” 
  

	4.	NETWORK DESIGN REQUIREMENTS 

  

	(a)	 Section 2(b) of Schedule G is amended and restated in its entirety to read as follows: 

  

					
		  	3 of 6	  	Amendment 6

 “If PG&E implements the SmartMeter System in accordance with SSN’s recommended
design, sizing, capacity and configuration for AMI Traffic and thereafter modifies and upgrades the network in accordance with recommendations by SSN as contemplated by Section 6 of the Agreement (such design, sizing, capacity and configuration
for AMI Traffic as modified being hereinafter referred to as the “Network Design”), then throughout the Deployment Period: 
 *** 
 *** 

*** 
 *** 
  

	5.	CREDIT CHECKS NOT REQUIRED 

  

	(a)	 Paragraph 26.1(b)(v) of the Agreement is hereby deleted. 

 

	6.	CHANGES TO DEFINITIONS 

  

	(a)	 The definition at Section 30.17 of the Agreement of “Licensed Materials” is revised to provide as follows:

 “Licensed Materials” means (a) third party Intellectual Property which
SSN delivers to PGE pursuant to this Agreement (b) SSN’s proprietary Intellectual Property, including without limitation firmware code, furnished by SSN with the Hardware Products listed at Annex A-7 and (c) SSN’s proprietary
Software Products and Tools listed at Annex A-7 (and all associated User Documentation and Product Documentation). 
  

	(b)	 Section 30.17 of the General Terms and Conditions is amended by inserting the following new definitions: 

“AMI Traffic” means (i) communications between and among the UIQ System and APs, Relays and
Meters associated with routine network management and diagnostic functions; and (ii) information and communications flowing between the UIQ System and Meters through the SSN RF mesh network, provided that the same are related to meter reading,
meter configuration, meter maintenance, meter status, remote disconnect switch operation or status, HAN configuration, and additions and removals of HAN devices. 

  

					
		  	4 of 6	  	Amendment 6

 “Non-AMI Traffic” means any network communications or
information that does not constitute AMI Traffic. 
 “OLA” means the “SmartMeter Service
Ticket Management Operating Level Agreement”, which is further described in Schedule O, as revised and updated by agreement between PG&E and SSN from time to time. 

 

	7.	GENERAL PROVISIONS 

  

	(a)	 Capitalized terms used but not defined in this Amendment 6 have the meanings given to them in the Agreement. 

 

	(b)	 This Amendment 6 may be executed in counterparts, each of which when so executed and delivered will be deemed an original, and all of which taken
together will constitute one and the same instrument. Each Party will receive a duplicate original of the counterpart copy or copies executed by it. A facsimile or pdf copy of this Amendment 6, including the signature pages hereto, will be deemed to
be an original. This Amendment 6 is not effective unless signed by both Parties. 

  

	(c)	 Except as expressly provided herein, all terms and conditions of the Agreement shall continue in full force and effect.

 Intending to be legally bound, each of the Parties has caused its duly authorized representative to execute this Amendment
6, on the date set forth below. 
  

									
	Pacific Gas and Electric Company	 		 	Silver Spring Networks, Inc.
					
	By:	 	 /s/ Des Bell
	 		 	By:	 	 /s/ Warren Jenson

					
	Printed:	 	 Des Bell
	 		 	Printed:	 	 Warren Jenson

					
	Title:	 	 SVP & CPO
	 		 	Title:	 	 Chief Financial Officer

					
	Date:	 	 3/24/2010
	 		 	Date:	 	 March 24, 2010

  

					
		  	5 of 6	  	Amendment 6

 List of Attachments 

 

			
		
	 Attachment 1:
	 	Schedule O (Amended and Restated)
		
	 Attachment 2:
	 	Annex A-5 (Amended and Restated)
		
	 Attachment 3:
	 	Annex A-2 (Amended and Restated)
		
	 Attachment 4:
	 	[Not used]
		
	 Attachment 5:
	 	Annex A-7 (Amended and Restated)
		
	 Attachment 6:
	 	Annex B-2 (Software Delivery Form)
		
	 Attachment 7:
	 	Table 6 (Statement of Work Charges) to Annex B-1 (Pricing Tables) to Schedule B (Pricing and Payment Terms)
		
	 Attachment 8:
	 	Table 7 (Ad Hoc Consulting Fees) to Annex B-1(Pricing Tables) to Schedule B (Pricing and Payment Terms)

  

					
		  	6 of 6	  	Amendment 6

 SmartMeter Upgrade Supply Agreement 

ATTACHMENT 1 
 Schedule O 
 (Amendment 6 Restatement) 

 
  

					
		  	PG&E and SSN Confidential	  	Schedule O
		  		  	(Amendment 6 Restatement)

 SmartMeter Upgrade Supply Agreement 

 

 SCHEDULE O - HOSTING AND MANAGED SERVICES 

TO THE SMARTMETER PROGRAM UPGRADE SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 

SILVER SPRING NETWORKS, INC 
 Amended and restated pursuant to Amendment No. 6 
 (March 2010) 

  
  

					
		  	PG&E and SSN Confidential	  	Schedule O
		  	Page 1	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Supply Agreement 

Amendment 6 
  

 

 Table of Contents 

 

									
			
	 1.
	 	OVERVIEW	  	 	1	  
				
		 	  1.1	  	Purpose and Related Documents.	  	 	1	  
			
	 2.
	 	TERM AND TERMINATION	  	 	2	  
				
		 	  2.1	  	Term.	  	 	2	  
				
		 	  2.2	  	Termination and Transition Assistance.	  	 	3	  
				
		 	  2.3	  	***	  	 	7	  
			
	 3.
	 	CROSS-FUNCTIONAL SERVICES	  	 	8	  
				
		 	  3.1	  	General Requirements.	  	 	8	  
				
		 	  3.2	  	Service Ticket Management Process.	  	 	9	  
				
		 	  3.3	  	Change Management.	  	 	9	  
				
		 	  3.4	  	Reporting.	  	 	10	  
				
		 	  3.5	  	Training and ***.	  	 	13	  
				
		 	  3.6	  	Miscellaneous Operational Support Services.	  	 	17	  
				
		 	  3.7	  	Capacity and Configuration Management.	  	 	17	  
			
	 4.
	 	UIQ MANAGEMENT SERVICES	  	 	19	  
				
		 	  4.1	  	UIQ Management Services Generally.	  	 	19	  
				
		 	  4.2	  	Database Management.	  	 	21	  
				
		 	  4.3	  	Implementation of UtilityIQ Software Upgrades and Firmware.	  	 	21	  
				
		 	  4.4	  	PG&E Participation.	  	 	22	  
				
		 	  4.5	  	Third Party Software – UtilityIQ System.	  	 	23	  
			
	 5.
	 	FIELD NETWORK SERVICES	  	 	24	  
				
		 	  5.1	  	Field Network Management.	  	 	24	  
				
		 	  5.2	  	Field Network Monitoring and Reporting.	  	 	25	  
			
	 6.
	 	DATA CENTER SERVICES	  	 	26	  
				
		 	  6.1	  	General Terms.	  	 	26	  

  
  

					
		  	PG&E and SSN Confidential	  	Schedule O
		  	Page i	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Supply Agreement 

Amendment 6 
  

 

									
				
		  	  6.2	  	Locations, Allocation of Processing Environments and Access.	  	 	26	  
				
		  	  6.3	  	General and Facility-Related Requirements.	  	 	26	  
				
		  	  6.4	  	Front Haul Communications.	  	 	27	  
				
		  	  6.5	  	Back-haul Communications	  	 	29	  
				
		  	  6.6	  	Back-up and Restore.	  	 	29	  
				
		  	  6.7	  	Baseline Support for Core Network Infrastructure in the Data Center.	  	 	31	  
				
		  	  6.8	  	Ownership and Acquisition of Hardware and Third Party Software.	  	 	31	  
				
		  	  6.9	  	Data Center Hardware Installation and Maintenance.	  	 	31	  
				
		  	  6.10	  	Data Center Asset Management.	  	 	32	  
				
		  	  6.11	  	*** Specific Requirements.	  	 	33	  
				
		  	  6.12	  	Backup of *** Environment	  	 	33	  
			
	 7.
	  	SECURITY REQUIREMENTS	  	 	34	  
				
		  	  7.1	  	Security Policies.	  	 	34	  
				
		  	  7.2	  	Physical Security.	  	 	36	  
				
		  	  7.3	  	Virus Protection.	  	 	39	  
				
		  	  7.4	  	Penetration Testing.	  	 	39	  
				
		  	  7.5	  	Security Breaches	  	 	40	  
				
		  	  7.6	  	***	  	 	40	  
			
	 8.
	  	SERVICE LEVELS, SERVICE LEVEL CREDITS AND SERVICE LEVEL INCENTIVES	  	 	41	  
				
		  	  8.1	  	Time to Respond and Resolve.	  	 	41	  
				
		  	  8.2	  	Operational Targets.	  	 	41	  
				
		  	  8.3	  	Timely and Complete Data Delivery Service Level (Production Environments only)	  	 	42	  
				
		  	  8.4	  	Availability Service Level.	  	 	46	  
				
		  	  8.5	  	Resolution of Unreachable Billing Endpoint Issues.	  	 	47	  
				
		  	  8.6	  	On-Demand Request Service Level.	  	 	49	  
				
		  	  8.7	  	Reporting and Service Level Credits or Incentives.	  	 	51	  

  
  

					
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		  	  8.8	  	Scheduled and Emergency Maintenance.	  	 	53	  
				
		  	  8.9	  	Exclusions; Root Cause Analysis.	  	 	53	  
			
	 9.
	  	***	  	 	***	  
				
		  	  ***	  	***	  	 	***	  
				
		  	  ***	  	***	  	 	***	  
				
		  	  ***	  	***	  	 	***	  
				
		  	  ***	  	***	  	 	***	  
			
	 10.
	  	PRICING	  	 	58	  
				
		  	  10.1	  	***	  	 	58	  
				
		  	  10.2	  	***	  	 	59	  
			
	 11.
	  	ADDITIONAL TASK ORDERS	  	 	59	  
			
	 12.
	  	DEFINITIONS	  	 	59	  

  
  

					
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 SCHEDULE O 

HOSTING and MANAGED SERVICES 

 
  

	1.	 OVERVIEW 

  

	1.1	 Purpose and Related Documents. 

  

	(a)	 This Schedule O sets out the terms and conditions upon which SSN will provide the Hosting Services (more particularly defined in Subsection 1.1(e),
below) to support PG&E’s SmartMeter System production, *** and testing environments. 

  

	(b)	 Definitions relating specifically to the terms of this Schedule O are set out in Section 11. 

 

	(c)	 This Schedule O memorializes the arrangements that took effect beginning September 1, 2009. It supersedes and replaces Section 4 (UIQ
Hosting) of Annex A-2 (Statement of Work) to the Agreement and the associated one time and monthly recurring charges in Table 6 of Annex B-1 (Pricing Tables). 

 

	(d)	 Table 1 below specifies the UtilityIQ System Hosted Environments in and to which SSN will perform the Hosting Services as of the Amendment 6
Effective Date. The list of Hosted Environments may be updated and revised by agreement between the Parties from time to time. The category of each environment (Production, ***, Lower Environment) is shown in the table below. *** and Lower
Environments are also referred to as “Non-Production” Environments. 

 Table 1 – UtilityIQ
System Hosted Environments 
  

					
	 Environment
	  	 Category
	  	 Anticipated Duration of Environment

	Production	  	Production	  	***
	***	  	***	  	***
	 ***-Lite / CME
 (as described
in Amendment 1 to the Agreement)
	  	Lower Environment	  	***
	Pilot – SM Ops	  	Lower Environment	  	***
	Pilot – TIC	  	Lower Environment	  	***
	Systems Integration Environments	  	Lower Environment	  	***

  
  

					
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	Code Drop Environments	  	Lower Environment	  	***

  

	(e)	 The Hosting Services are comprised of the following four severable categories of services, each of which is supported by the additional
cross-functional services described in Section 3: 

  

	 	(i)	 SSN will host, manage, operate, maintain and support the UtilityIQ System, with responsibility for all Infrastructure Components on the terms
described in this Schedule O, up to the Front-haul interface on the Front-haul router at the SSN Data Center, as necessary to enable operation of functions and features of the UtilityIQ Software during the Term, and as more fully described in
Section 4 below (the “UIQ Management Services”). Different requirements may apply to the Production Environment, *** Environment and Lower Environments, as described in this Schedule O; 

 

	 	(ii)	 SSN will operate, manage, maintain, support and monitor the Field Network and provide detailed analyses and reports to PG&E as fully described
in Section 5 below (the “Field Network Services”); 

  

	 	(iii)	 SSN will provide sufficient data center space and associated services to meet PG&E’s hosting requirements for the Hosted Environments, as
more fully described in Section 6 below (the “Data Center Services”); 

  

	 	(iv)	 *** 

  

	(f)	 SSN will provide the Hosting Services in accordance with the security requirements and the Service Levels set out in Sections 7 and 8 below.

  

	2.	 TERM AND TERMINATION 

  

	2.1	 Term. 

  

	(a)	 Subject to Section 2.2 below, the term of this Schedule O (the “Term”) will commence on the Amendment 6 Effective Date and
will end on August 31, 2012 (the “Termination Date”). 

  

	(b)	 PG&E may extend the Term with respect to any of the Hosting Services for two additional one-year periods by giving SSN notice in writing not
less than *** days prior to the expiration of the then-current Term. 

  
  

					
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	2.2	 Termination and Transition Assistance. 

  

	(a)	 Subject to Section 2.2(b), no earlier than March 1, 2011, PG&E may elect to (i) terminate this Schedule O in full,
(ii) terminate any of the categories of Hosting Services or (iii) discontinue any portion of the categories of Hosting Services by giving written notice of termination or discontinuance to SSN. The notice may be given before March 1,
2011 but termination may not be effective until on or after that date. 

  

	(b)	 If, by ***, SSN has not: 

 *** 
 *** 
 *** 
 then PG&E may elect to (i) terminate this Schedule O
in full, (ii) terminate any of the categories of Services or (iii) discontinue any portion of the categories of Services by giving written notice of termination or discontinuance to SSN, in each case by giving written notice of termination
to SSN on or after that date. 
  

	(c)	 A notice provided pursuant to this Section 2.2 (a “Termination Notice”) shall be in writing, shall describe the Hosting Services to
be terminated or discontinued in reasonable detail and shall include a proposed Services end date. 

  

	(d)	 If PG&E issues a Termination Notice, SSN and PG&E shall work together to develop a plan to transition the provision of these Services from
SSN to PG&E. This plan is referred to as the “Transition Plan” and the act of developing the Transition Plan is referred to as “Transition Planning”. The Transition Plan will include a mutually acceptable date upon which the
related Services will cutover to PG&E and SSN’s responsibility to provide the Hosting Services will end (the “Discontinuance Date”). The Parties will work in good faith to complete the Transition Plan within *** days of receipt of
the Termination Notice and to make the Discontinuance Date as close as possible to the Hosting Services end date PG&E proposed in its Termination Notice. 

 

	(e)	 PG&E may give another Termination Notice before the Discontinuance Date for a prior notice, but PG&E acknowledges that SSN is not staffed to
support multiple simultaneous transition efforts. Consequently, if more than one Termination Notice is outstanding at any time, the Parties will work together to prioritize transition efforts within the constraints of SSN’s available resources.

  

	(f)	 Discontinuance of Services pursuant to the Transition Plan (“Discontinuance”) will not cause the termination or discontinuance of the
other Services provided under this Schedule. *** 

  
  

					
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*** 

  

	(g)	 On the Discontinuance Date, PG&E shall pay SSN any *** SSN shall use Commercially Reasonable Efforts to mitigate any such charges, to the extent
such mitigation is consistent with the Transition Plan. The following terms also apply to the calculation of ***: 

  

	 	i.	 SSN will provide substantiation of SSN’s *** to be reimbursed by PG&E pursuant to this paragraph at the time of invoicing to PG&E.

  

	 	ii.	 If PG&E and SSN mutually agree to change the Data Center Services provided by SSN to PG&E outside of a Transition Plan, SSN will inform
PG&E of any change to the monthly maximum ***. As part of any Transition Plan, SSN will re-set the monthly maximum *** effective after that transition’s Discontinuance Date. 

 

	 	iii.	 SSN shall keep PG&E informed as to the termination dates of each third-party provider with respect to which charges may be payable by SSN
(“Third-Party Providers”) should PG&E terminate Data Center Services for which SSN relies on such providers. 

  

	 	iv.	 PG&E will be responsible for no more than *** subsequent to the Discontinuance Date; partial months will be charged on a pro rata basis. If the
Discontinuance Date is less than *** prior to the Termination Date, the remaining number of months until the Termination Date will be the ***. Further, if PG&E provides SSN with less than *** days notice of Termination before the Termination
Date, the ***. 

  

	 	v.	 If PG&E requests a continuation of Data Center Services beyond the Discontinuance Date, or causes SSN to be unable to terminate Data Center
Services as of the Discontinuance Date, PG&E will reimburse SSN for ***. 

  

	(h)	 Termination Fees.  

  

	 	(i)	 If PG&E terminates the Hosting Services pursuant to Section 2.2(b) and the Discontinuance Date occurs between ***, then in addition to
paying *** as provided in paragraph 2.2(g), PG&E shall pay SSN a termination fee for the applicable 

  
  

					
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month in which the Discontinuance Date falls as shown in the table below. If not all of the Hosting Services are terminated, the termination fee will be pro-rated based on the reduction in the
monthly charges following the termination. 

  

					
	***	  	***	 
	
	 ***
	   

	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 

  

	 	(ii)	 If PG&E terminates the Hosting Services pursuant to Section 2.2(a) and the Discontinuance Date occurs between *** and ***, then in addition
to paying *** as provided in paragraph 2.2(g), PG&E shall pay SSN a termination fee for the applicable month in which the Discontinuance Date falls. If not all of the Hosting Services are terminated, the termination fee will be pro-rated based
on the reduction in the monthly charges following the termination. 

  

					
	 ***
	   

	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 
	 ***
	  	 	*	** 

  
  

					
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	 	(iii)	 No termination fees are payable pursuant to this paragraph (h) if PG&E elects to discontinue Data Center Services as described in
Section 7.6. 

  

	(i)	 The fees and reimbursements payable by PG&E for termination of the Hosting Services pursuant to this Schedule O apply in lieu of the payment
obligations set forth in Section 20.2(a) of the Agreement. 

  

	(j)	 The Transition Plan shall describe reasonable transition services to be provided by SSN (according to a mutually agreed upon schedule) to enable
PG&E to take over operation of the affected Services and to take possession and control of the physical infrastructure and systems used to provide such Services (the “Transition Services”). The Transition Plan shall include ***.
SSN shall provide related costing following mutual agreement of the plan. 

  

	(k)	 The Transition Plan also will require SSN to assign qualified resources to perform each of the Transition Services on the schedule indicated below,
to the extent acceptable to PG&E, ***. 

  

	(l)	 SSN shall: 

 *** 
 *** 

*** 
 *** 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

 

	(m)	 SSN will maintain a stable account service team during the Transition Planning period and will not transfer personnel from the PG&E account
until a personnel transition plan providing for such transfers is agreed by the Parties, except as PG&E may approve in advance on a case by case basis. 

 

	2.3	 *** 

  

	***	 

  
  

					
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 *** 

*** 
 *** 
  

	***	 

 *** 
  

	3.	 CROSS-FUNCTIONAL SERVICES 

 The obligations set out in this Section 3 apply to all Services. 
  

	3.1	 General Requirements. 

  

	(a)	 SSN will support PG&E’s project schedule and deadlines during the deployment phase of the SmartMeter Project and ongoing UtilityIQ Software
Upgrades. 

  

	(b)	 SSN will keep Data available to and accessible by PG&E ***, on demand and in a mutually agreed manner and structured data format, subject to
maintenance periods as described in Section 8.8 below. 

  

	(c)	 SSN will participate in *** planning activities and will participate in PG&E’s *** walk-throughs and *** tests.

  

	(d)	 SSN personnel will participate in regularly scheduled SmartMeter IT operations planning, analysis and status meetings and in regularly scheduled AMS
Operations planning, analysis and status meetings, as requested by PG&E. 

  
  

					
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	3.2	 Service Ticket Management Process. 

 SSN will provide centralized ticketing and management of Incidents, Service Requests and Tech Support Requests for all Services (and applicable to each environment in which any instance of the UtilityIQ
System is hosted) in accordance with the OLA, which shall be deemed incorporated into this Schedule O as if fully set forth herein. 
  

	(a)	 The Production and *** Environment infrastructure will be monitored ***. 

 

	(b)	 SSN Personnel will be available for telephone or email contact ***. All other hours will be supported through automated monitors maintained by SSN
with SSN Personnel contacted by pager service during these hours. PG&E shall have the ability to contact SSN Personnel via pager or other mechanism required by PG&E and SSN will respond in accordance with the timeframes set forth in the OLA.
SSN shall provide to PG&E the SSN holiday schedule annually in advance. 

  

	(c)	 SSN Personnel will be available ***. 

  

	(d)	 SSN will notify PG&E of each Incident affecting the infrastructure. Notification will be provided as specified in the OLA. Even if the issue is
resolved within the applicable response time window, SSN shall communicate the details regarding the issue and its resolution to PG&E. 

  

	(e)	 With respect to all Infrastructure Components, SSN will provide the following operational support services: 

 

	 	(i)	 Break-fix, and repair in response to Tickets; and 

  

	 	(ii)	 Create, maintain, and document a suite of UtilityIQ System monitoring and configuration management tools and scripts owned by SSN.

  

	3.3	 Change Management. 

  

	(a)	 SSN will follow the IT Change Management Process for any Request for Change or System Change made relative to the UtilityIQ System.

  

	(b)	 With respect to all Infrastructure Components, SSN’s use of the IT Change Management Process must result in the creation of documentation
sufficiently detailed for use by an experienced IT professional (and in a format reasonably acceptable to PG&E) on all relevant Change Management activities, including without limitation the following: 

 

	 	(i)	 outage notification and scheduling; 

  

	 	(ii)	 monitoring and reporting of changes to the Infrastructure Components; 

  
  

					
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	 	(iii)	 Defect and third party vendor management. SSN and PG&E will use reasonable commercial efforts to cause third party vendor activities to comply
with the IT Change Management Process. In particular, SSN will, and as applicable will direct third party vendors to: 

  

	 	(1)	 Track, prioritize, and report defects and map them to patch delivery by the applicable third party vendor; 

 

	 	(2)	 Track open third party vendor Incident Response SLAs; 

 

	 	(3)	 Track open third party vendor SR’s and establish priority and target delivery dates; and 

 

	 	(4)	 Where necessary and provided there is no impact to UtilityIQ System functionality, maintain versions of packaged software (including RDBMS software)
to levels of currency required by PG&E technical standards, and in compliance with applicable third party vendor patch management and configuration management procedures. 

 

	(c)	 Requests for user access and planned modifications that constitute a System Change shall be subject to the IT Change Management Process.

  

	3.4	 Reporting. 

 SSN
will comply with the reporting requirements set forth in this Section. As noted for each of the reporting categories listed below, SSN will either provide electronic reports to PG&E delivered at the frequency noted, or on-demand self service
access to reporting capabilities to PG&E which PG&E can use to obtain pre-formatted reports or to design and obtain custom reports. To the extent a self-service reporting feature is not functioning properly, such malfunction shall be
considered a Defect pursuant to Schedule H. SSN will participate in a monthly performance review meeting with PG&E. 
  

	(a)	 *** SSN will provide the monthly *** and *** reports referred to in Section 8. 

 

	(b)	 *** SSN will provide reports on the following for the *** Environment only: 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
  

	 	(iii)	 *** 

  

	(c)	 ***. SSN will commence providing the following reports for all Environments by the Amendment 6 Effective Date, either via electronic reports
or by enabling self-service reporting: 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
  

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
  

	(d)	 *** SSN will also provide PG&E these reports for the *** Environments: 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

 

	(e)	 *** Reports. 

  
  

					
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 For completeness, the parties acknowledge that SSN will provide
additional reports as required pursuant to Section 8.7(a) of this Schedule. 
  

	3.5	 Training and ***.- 

  

	(a)	 The training and *** activities contemplated by this Section 0 are intended to provide training and *** regarding the four Services categories
provided by SSN under this Schedule O. *** 

  

	(b)	 SSN’s obligation to provide training and *** activities pursuant to this Section 0 shall be limited by and subject to confidentiality
obligations of SSN to third parties such as third party software vendors and SSN’s other customers. 

  

	(c)	 PG&E acknowledges that SSN and its licensors retain all right, title and interest, including without limitation all Intellectual Property
Rights, in all SSN Confidential Information, concepts, methodologies, product roadmap information, Documentation and other documents provided by SSN to PG&E pursuant to this Section 0. SSN hereby grants to PG&E a license, on the terms stated
at Subsections 13(a)-(c) of the Agreement, to use the concepts, methodologies, product roadmap information, Documentation and other documents provided by SSN to PG&E pursuant to this Section 0. 

 

	(d)	 The training and *** activities: 

  

	 	(i)	 will take place on a periodic basis, but shall in any event be conducted in preparation for and co-incident with the implementation of Major Release
Upgrades to the UtilityIQ System and/or in general preparation for any discontinuation of the Hosting Services (in whole or in part), as further described in Section 2.2. ***; 

 

	 	(ii)	 will be attended by PG&E employees who have appropriate basic training, skills, and experience for each course and SSN shall notify PG&E of
course prerequisites as soon as curricula are finalized by SSN; 

  

	 	(iii)	 will be provided at an SSN training facility (or a PG&E facility, if PG&E approves) with all required training infrastructure and materials
provided by SSN; 

  

	 	(iv)	 shall be delivered in the following manner, subject to reasonable modifications by SSN as it evolves its training and *** practices:

  

	 	(1)	 End User Application Training: 

  
  

					
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 ***, PG&E will deliver a *** forecast of onsite training
requirements for dedicated training delivery. The forecast will be updated on a quarterly basis by PG&E. PG&E acknowledges that *** days notice is required for any onsite delivered course work regardless of whether the course is hosted at
SSN or PG&E facilities to allow SSN adequate lead time to secure staffing coverage. Open enrollment for mixed customer training delivery does not require advanced notice. 

 

	 	•	 	 UtilityIQ AMM –The course covers company and product suite overview, key functions of the tool, typical tasks that it is used for, sample
workflows, device management, importing device and location information, device edits and swaps, meter programs, schedules and meter read results, exports, monitoring, and configuration. 

 

	 	•	 	 UtilityIQ NEM – This course covers product overview and description, NEM advanced network management capabilities based on industry standards,
including fault and performance management. Product overview and key functions are covered, typical tasks it is used for including fault management, capacity management, performance management, and security management. The course will also cover NEM
dashboard and reporting, configuring policies for bandwidth utilization for WAN and NAN and diagnostics, NMS integration and common use cases. 

  

	 	•	 	 UtilityIQ FWU – This course covers product overview and description, background information, typical tasks it is used for, Seed, Float, Flip and
running FWU to upload a firmware image, set up an FWU project and distribution and installation of firmware 

  

	 	•	 	 UtilityIQ MPC – This course covers product overview and description, typical tasks that MPC is used for, creating and uploading a meter program
and programming meters. 

  

	 	•	 	 UtilityIQ ODS – This course covers product overview and description, how ODS is used and how it functions, viewing outages, running reports, and
configuration with a menu walkthrough. 

  

	 	•	 	 CATT/FSU Tools – This course covers field service tool overview and description, what tasks can be performed and how it is used, starting the
application, installing the FSU, and the different features and options available including hands-on demonstration work. 

  

	 	(2)	 Administrator and Role-based Training: 

  
  

					
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 SSN shall provide training, required to enable PG&E’s IT staff
to install, configure, and observe “best practices” operation of the SmartMeter System. Administrator training topics include the required qualifications for each functional role, including business operations, IT operations, NOC
operations, the maintenance and operation of the *** environment, implementation of the ***, and management of third-party data center operations. Additional training topics include system architecture and administration, network engineering,
UtilityIQ System application administration and *** tasks. Prerequisites include but may not be limited to completion of relevant End User Application Training (or equivalent knowledge) noted in Subsection 3.5(d)(iv)(1). Curriculum materials will
include summaries of in-class topics, as well as concept documents, white papers, and other important materials such as release notes and runbook procedures as appropriate for Role-based Training. 

PG&E’s forecast of onsite training requirements should include any Role-based training required and may request
such sessions starting ***. Open enrollment schedule for the *** has been provided by SSN and will be updated on a quarterly basis. Training will be scheduled by agreement between PG&E and SSN, but SSN must be resourced to deliver training
within *** days of request by PG&E unless otherwise agreed. Minimum class size for these courses is 4 people, maximum 12. 
  

	 	(3)	 Custom Training: 

 SSN shall provide custom training classes addressing unique topics requested by PG&E not already covered by documentation materials and training provided in the context of training covered in
Subsection 3.5(d)(iv)(1) or (2). Each session is assumed to be one day in delivery duration for purposes of quoting scope and pricing in the absence of firm topic requirements. If PG&E requests production of documentation materials that are
supplemental to the scope of a single 1-day training, *** lead times may apply. 
 PG&E may schedule
sessions of Custom Training starting in *** with *** days notice. Training will be scheduled by agreement between PG&E and SSN. Maximum class size for these sessions is 12 people. 

 

	 	(4)	 ***: 

 This training material will involve less formalized training, provided as SSN performs normal operational tasks on PG&E environments. This typically will involve ***

  
  

					
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***. Typical activities will involve: 
 *** 

*** 
 *** 
 *** 

*** 
 PG&E may schedule *** at any time to coincide with existing SSN/PG&E activities. 
  

	(e)	 In order that its training materials and curricula remain current and consistent with the evolution of the UtilityIQ System, SSN shall offer
PG&E an annual “refresh” of materials and “delta” training covering changes in materials and/or operational procedures. If changes by SSN render obsolete prior training and procedures, SSN shall notify PG&E and make
training available within *** days of such notice. Delta training, obsolescence training, and additional training sessions pursuant to Subsection 3.5(d)(iv) shall be offered at reasonable costs, in light of the pricing for the original training and
*** described in Subsection 3.5(d)(iv). 

  

	(f)	 SSN’s *** activities shall comply with any confidentiality obligations SSN may have to its other customers and with the rights and restrictions
applicable to Licensed Material under Section 13 of the Agreement. All concepts, methodologies, and documents embodied by or produced in connection with Documentation (as described in this Section 0) shall be deemed Licensed Materials.

  

	(g)	 SSN will provide documentation, where existing, of the processes, methodologies and technologies used by SSN to support incident, problem, capacity
and change management covering the UtilityIQ System (UIQ-AMM, UIQ-NEM) (Front haul, Back haul, Field Area Network and Data Center technologies). Documentation must include coverage of non-application Infrastructure Components, including
configuration and operation of the OS, JBOSS, and the database components. Such documentation should cover and explain the derivation and use of all reporting metrics used by SSN in connection with reporting against SLAs, the Operational Targets (as
specified in Section 8.2), and in support of each other report referenced in Section 3.4, all in sufficient detail for use by an experienced IT professional. SSN will update such existing documentation from time to time so that it remains
consistent with the OLA and the IT Change Management Process, as such may evolve. 

  

	(h)	 Pricing for *** activities included in this Section 0 is as follows: 

  
  

					
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	 Table 2 – ***
Pricing

	 Activity
	  	Cost per
Unit	 	  	Unit
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***

 (i) As of December 10, 2009, PG&E was entitled to training services to the value of $*** that
were not consumed prior to that date. SSN will credit that amount against any training purchased by PG&E after that date at the rates specified in Table 2. Once the credit is exhausted, PG&E will pay for additional training at the rates
specified in Table 2. 
  

	3.6	 Miscellaneous Operational Support Services. 

 SSN will: 
  

	(a)	 Import device data, including configuration of manufacturer shipment data in format for UtilityIQ System import and resolution of exceptions/errors
in device import and imported data; and 

  

	(b)	 Assist with the resolution of data discrepancies relating to deployment, shipment, or manufacturing problems. 

 

	3.7	 Capacity and Configuration Management. 

  

	(a)	 Capacity Management. SSN shall be responsible for capacity management with respect to each of the Hosted Environments. SSN shall plan and
arrange for services and resources to be available within the Hosted Environments as appropriate to satisfy PG&E’s current and anticipated future business needs within the parameters of this Schedule O, including:

  
  

					
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	 	(i)	 Developing, maintaining and documenting capacity plans for the Production and *** Hosted Environments; 

 

	 	(ii)	 Developing predictive and ongoing capacity indicators for the Production and *** Hosted Environments; 

 

	 	(iii)	 Creating and analyzing utilization and trend forecasts and proactively changing the Production and *** Hosted Environments (e.g., upgrades,
downgrades, enhancements, reconfiguration and performance tuning) to correctly align the performance and availability needs with infrastructure capacity while optimizing the utilization of that capacity; 

 

	 	(iv)	 Responding to capacity-related “threshold” events and initiating the appropriate activities to avoid bottlenecks and performance
degradation; 

  

	 	(v)	 Notifying PG&E of capacity and capacity-related performance issues as soon as possible to allow PG&E to provision additional capacity when
required; 

  

	 	(vi)	 Diagnosing and resolving performance and capacity-related incidents and problems; 

 

	 	(vii)	 With input from PG&E, modeling the implications of PG&E’s short, medium and long term plans on the capacity requirements for the Hosted
Environments; 

  

	 	(viii)	 Assessing the impact of change in the Hosted Environments on capacity plans; and 

 

	 	(ix)	 Monitoring the production head end servers to the level of detail appropriate to produce the reports referred to in section 3.4(c) and other
mutually agreed upon performance criteria. SSN will provide historical data, to the extent available, to PG&E upon PG&E’s request. In particular, SSN will monitor and predict system performance through trending, modeling, testing and
analysis of detailed statistical and qualitative performance data for the UtilityIQ System. 

  

	(b)	 Configuration Management. SSN shall be responsible for configuration management with respect to each of the Hosted Environments. SSN shall
collect, track, manage, maintain and report on the physical presence, asset data (serial number, etc), contractual terms and configuration states of each Infrastructure Component in the Hosted Environments, including: 

 

	 	(i)	 Establishing for PG&E approval the requirements for what asset and configuration information is to be maintained; 

 

	 	(ii)	 By ***, make available a database (the “Configuration Database”) for such information and the appropriate tools to:

  
  

					
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	 	(1)	 Record and track the applicable asset and configuration information through the full lifecycle (e.g., purchase, configuration, installation, repair,
redeployment, removal, disposal); 

  

	 	(2)	 Forecast changes in asset populations and configurations; 

 

	 	(3)	 Identify the underlying components or subcomponents; 

 

	 	(4)	 Monitor changes made to the Database and identify and resolve inconsistent or suspect information; and 

 

	 	(5)	 Facilitate the redeployment and/or reuse of assets. 

 

	 	(iii)	 Making asset and configuration information available to PG&E, initially upon PG&E’s request via separate tools used by SSN to manage
configurations, and after ***, via an automated delivery of reports (or access to) the configuration database referred to in the previous paragraph; 

  

	 	(iv)	 Compiling, and making available for review and/or publication, management reports regarding assets and their association with other information in
the Configuration Database; 

  

	 	(v)	 Monitoring and enforcing software license compliance; and 

 

	 	(vi)	 Performing, as necessary, audits of the Database to verify accuracy. 

 

	4.	 UIQ MANAGEMENT SERVICES 

  

	4.1	 UIQ Management Services Generally. 

  

	(a)	 This Section 4 is applicable to all Production and Non-Production Environments except as expressly stated below. 

 

	(b)	 SSN will be responsible for the sizing, provisioning, setup, configuration, implementation, monitoring, management, operation, maintenance,
upgrading and support of the production and (with respect to Production and *** Environments) backup infrastructure for the UtilityIQ System including all necessary servers, data storage, routers, firewalls, network connectivity, bandwidth, third
party software and other hardware. 

  

	(c)	 Notwithstanding PG&E’s maintenance responsibility for hardware initially sized to the UtilityIQ System infrastructure requirements per
Annex A-4, if any additional hardware is required to address performance issues attributable to SSN’s UtilityIQ System design, PG&E shall fund the first $*** of purchases, and SSN shall fund any additional purchases, exclusive of costs
related to data backup, as the proposed solution has yet to be proven operationally viable. SSN shall work in good faith with PG&E to minimize PG&E’s data storage requirements and to develop a written action plan acceptable to PG&E
regarding this issue prior to ***. Notwithstanding the foregoing, SSN shall not 

  
  

					
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be responsible for furnishing additional hardware at its cost if the deployment scale, functional scope (as contemplated in Annex A-4) or major version release of the UtilityIQ Software changes,
or if the proposed backup solution proves not to be operationally viable. 

  

	(d)	 SSN will install new versions of the UtilityIQ Software and perform applicable routine management tasks in accordance with the IT Change Management
Process. 

  

	(e)	 *** 

  

	(f)	 SSN will make (i) all Data collected from Meters available to PG&E online for the ***, and (ii) all NEM network Data available to
PG&E online for the ***, or such other duration as PG&E may reasonably require as its business requirements evolve. The Parties will mutually agree on modified pricing to the extent such requirements change. 

 

	(g)	 Testing for Maintenance. Whenever SSN wishes to implement a change to the UtilityIQ System as part of its maintenance activities, SSN will be
responsible for testing the change to the UtilityIQ System as specified by the IT Change Management Process and Schedule E, Section 2 (“Development Testing”). Testing of enhancements requested by PG&E will be conducted on a
project basis pursuant to a separate statement of work. 

  

	(h)	 Production Data Issue Resolution. SSN will assist PG&E with the resolution of production data issues. In particular, but without
limitation, SSN will: 

  

	 	(i)	 upon PG&E’s request, design strategies to resolve or mitigate data exceptions or data synchronization or data interface (e.g., to CC&B,
***, etc.) issues; 

  

	 	(ii)	 Document acceptance criteria and acceptance testing plans; 

 

	 	(iii)	 Design, develop, and generate test data; 

  

	 	(iv)	 Design, develop and test data clean up routines; and 

 

	 	(v)	 Design, develop and test any exception handling processes and tools. 

 

	(i)	 SSN will provide PG&E with detailed As-Built Documentation of the following aspects of the environments hosted by SSN: Data Center location
(row, rack, rack unit), environment identifier (customer, type, hostname), hardware information (make, model, serial number, service code), network information (MAC Address, IPv4 address, IPv6 address), remote access info (DRAC IP, DRAC switch
port), power information (PDU ID, PDU socket ID), asset tag info (SSN, PG&E), and server information (CPU, Disk, memory, O/S, software). SSN will deliver documentation to PG&E within *** days following the initial

  
  

					
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build of any UtilityIQ System instance (including the *** environment). Changes to the UtilityIQ System hardware or software configuration shall be documented through the review and approval
procedures in the IT Change Management Process. As-built Documentation shall be revised and delivered by SSN at least annually to incorporate any material UtilityIQ System hardware or software configuration changes. 

 

	(j)	 If PG&E determines that new batch processing or automated tools, such as UC4, are needed to interface between the UtilityIQ System and other
PG&E systems, then PG&E and SSN will work together to install and configure such tools as needed pursuant to a separate statement of work. 

  

	4.2	 Database Management. 

 SSN will perform physical and logical database management support and administration including maintaining database structures, performing periodic standard database housekeeping and maintenance scripts,
re-indexing, stored procedure re-builds, defragmentation, periodic purging of obsolete definitions and procedures and all other functions necessary to maintain the database. In addition, SSN’s database maintenance activities will include, to
the extent applicable: 
  

	(a)	 Capacity management of storage for database objects (tables, indexes, large objects); 

 

	(b)	 Management of ASM (Oracle file server manager), other database-related file systems, and SAN storage for database files;

  

	(c)	 Management of batch jobs for data loading and reference tables; 

 

	(d)	 Monitoring and research of security events occurring in the database; 

 

	(e)	 Management of user security access to the database (including roles and privileges); and 

 

	(f)	 Database restore/rollback as required for testing or to address Data corruption or Data loss. 

 

	4.3	 Implementation of UtilityIQ Software Upgrades and Firmware. 

 

	(a)	 SSN will implement UtilityIQ Software Upgrades by installing them on the servers operated by SSN, in accordance with the IT Change Management
Process and the terms of the Agreement. ***. 

  

	(b)	 With advance notice and approval by PG&E, SSN will perform firmware upgrades in deployed Endpoints, Access Points and Relays. For training
purposes, ***. Implementation may include applying the latest 

  
  

					
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firmware version to all deployed Endpoints, Access Points and Relays, as reasonably determined by PG&E. All firmware releases will be coordinated and approved in advance by PG&E and will
be in accordance with the IT Change Management Process. 

  

	4.4	 PG&E Participation. 

  

	(a)	 SSN will provide PG&E personnel with access to the following: 

 

	 	(i)	 Access to the UtilityIQ Software (including all application GUIs, functions, features) ***; 

*** 
 *** 
 *** 

 

	(b)	 PG&E shall have access *** to the UtilityIQ System to monitor and report metrics. PG&E’s monitoring of the UtilityIQ System does
not relieve SSN of its accountability for overall systems operations, monitoring and management for each Service to the extent it has not been discontinued pursuant to Section 2.2. Subject to the foregoing, ***. 

 

	(c)	 PG&E shall not implement changes in the Production Environment unless agreed by, and under the direction of, SSN, or unless responsibility for
the specific task has been transitioned to PG&E. 

  

	(d)	 Upon agreement between SSN and PG&E on the need for Field Network and Endpoint maintenance, PG&E’s AMS Ops team will be responsible for
PG&E work order dispatch and timely work completion. 

  
  

					
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	4.5	 Third Party Software – UtilityIQ System. 

 

	(a)	 SSN will be responsible for coordinating with third party software vendors to properly support all third party software required to operate, manage
and maintain the UtilityIQ System and to provide all Services under this Schedule O. SSN will provide PG&E with details of all required third party software and will take PG&E’s reasonable recommendations into account in relation to the
purchase of such software. 

  

	(b)	 SSN will be responsible for adding to, replacing, and upgrading any third party software, and managing on PG&E’s behalf support and
maintenance services provided by vendors of software procured by PG&E in accordance with Section 5.2(b) of the Agreement, to the extent necessary to support the UtilityIQ System and to provide all Services under this Schedule O. SSN’s
responsibilities with respect to third party software include installing, configuring, applying third party patches and performing quality assurance testing of third party software (subject always to any third party supplier’s recommendations
or requirements regarding installation, configuration, testing or support of such third party software). SSN will provide documentation regarding such test results when required by PG&E. 

 

	(c)	 SSN will coordinate with third party software vendors to perform patch management services for the third party software in accordance with the IT
Change Management Process including: 

  

	 	(i)	 monitor the availability of, and implement as appropriate, third party software fixes/patches made available by third party software suppliers;

  

	 	(ii)	 co-operate with third party suppliers, as necessary to properly support third party software; 

 

	 	(iii)	 co-ordinate, verify and, as appropriate, implement critical patches (including security patches), service packs, hot fixes and upgrades and new
releases of third party software; 

  

	 	(iv)	 in cooperation with the third party software vendor monitor, maintain (in accordance with applicable specifications) and tune the third party
software on a periodic basis; and 

  

	 	(v)	 co-operate with third party suppliers to properly support third party software as necessary for the successful operation of the UtilityIQ System
operates according to its documentation, specifications and operational requirements. 

  
  

					
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	5.	 FIELD NETWORK SERVICES 

  

	5.1	 Field Network Management. 

  

	(a)	 This Section 5.1 is applicable to the Production Environment, the San Francisco pilot and the TIC lab Environment only.

  

	(b)	 SSN will be responsible for management and coordination of the Field Network including: 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
  

	(c)	 As part of the Field Network Services, SSN will: 

*** 
 *** 
 *** 

*** 
  

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
  

	(d)	 PG&E will, based upon input from SSN, be responsible for ***. 

 

	5.2	 Field Network Monitoring and Reporting. 

  

	(a)	 SSN will monitor the Field Network and the reachability of all network devices comprising the Field Network ***, and will follow the OLA procedures
to promptly report any failures or unavailability for appropriate escalation. Notwithstanding the foregoing, PG&E will investigate any issue affecting fewer than ***. PG&E will escalate such issues to SSN, as necessary to help resolve the
problem. SSN will investigate any Meter issue impacting *** and any issue that a preliminary assessment suggests is caused by a systemic problem (architectural, engineering, software, product design, etc). SSN will escalate such issues to PG&E
as necessary. PG&E will perform all in-field investigations. SSN resources can be made available at PG&E’s request with a minimum of *** advance notice *** for in-field investigations. 

 

	(b)	 SSN will manage and maintain all tools used in Field Network monitoring and performance reporting. 

 

	(c)	 SSN will obtain the data from the Field Network equipment that is necessary to meet reporting requirements and will retain the data for *** days
unless mutually agreed otherwise via the Change Control Process set forth in Annex D-1. 

  
  

					
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	6.	 DATA CENTER SERVICES 

  

	6.1	 General Terms. 

  

	(a)	 This Section 6 is applicable to all Production Environments and Non-Production Environments except as expressly stated below.

  

	(b)	 Through its subcontractors, ***, SSN shall provide Data Center Services from a Data Center environment that meets the standards set out below.

  

	(c)	 *** are approved subcontractors for the purposes of Schedule J. 

 

	(d)	 Any relocation of the Data Center Services (whether between separate data center facilities or within a data center) shall require PG&E’s
prior written approval upon adequate prior notice. The addition, termination, or substitution of a Data Center subcontractor shall trigger the Change Control Process set forth in Annex D-1. 

 

	(e)	 The parties have agreed to replace *** with an alternative Data Center facility as described in Section 7.6. 

 

	6.2	 Locations, Allocation of Processing Environments and Access. 

 

	(a)	 The Data Center Services will be located at *** data center at ***, and at *** data center at *** (each separately and jointly to be referenced
herein as the “Data Center”). 

  

	(b)	 SSN will establish certain Environments at the Data Center as approved by PG&E, and will relocate Environments as directed by PG&E from time
to time. Any relocation of Environments after the Amendment 6 Effective Date and any associated fees or cost reimbursements due to SSN will be documented and agreed in a separate statement of work in accordance with the Change Control Process set
forth in Annex D-1. 

  

	(c)	 SSN will coordinate PG&E access to the Data Center in order to conduct security inspections, scheduled and unscheduled penetration testing and
security audits within 48 hours of a request for access. 

  

	6.3	 General and Facility-Related Requirements. 

  

	(a)	 SSN will establish the PG&E Areas which will be secure facilities for the location of the UtilityIQ System within the Data Center that have been
designed to provide non-stop operations and protection of the UtilityIQ System. 

  

	***	 

  
  

					
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*** 

  

	(c)	 The Data Center must provide the following environmentals as required to meet the capacity, processing and communications requirements of the UIQ
System: 

 Space; 

Power; 
 Cooling; 
 Connectivity; 

*** 
 *** 
 *** 

***. 
  

	6.4	 Front Haul Communications. 

  

	(a)	 SSN will work together with PG&E as shown in the table immediately following this Section 6.4 (entitled “Section 6.4 Table”) to
establish robust communications services for the Front-haul (Primary Hosting Data Center up to the demarcation point at ***) and between the Data Center and any backup or *** facility such that there is no single point of failure in the
communications network, with rapid fail-over from primary to backup circuits in the event of failure (with primary and secondary circuits provided by different service providers), such that SSN can meet its Data Delivery and *** Service Levels (as
described in Section 8.3 and Subsection 6.6(c), respectively). As part of its NOC operating procedures, SSN shall establish a plan to maintain communications with the Field Network if a major interruption in service occurs or a disaster is
declared. “Deliver” and “Delivery” of Data are defined in the Section entitled “Definitions” in Annex A-5. 

  

	(b)	 SSN will provide and manage any load balancing for the UtilityIQ System. 

Section 6.4 Table: Circuits and Responsibilities 
 (To be used only for describing responsibilities by circuit.) 

  
  

					
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	 	  	 	  	 Responsible Party

	 Circuit
description
	  	 Circuit
	  	 Define
Requirements
	  	
Purchase &
maintain
contract with
Service
Provider
	  	Monitor
&
Manage
	***	  	***	  	***	  	***	  	***
		  	 ***
	  	***	  	***	  	***
		  	 ***
	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
		  	 ***
	  	***	  	***	  	***
		  	 ***
	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
		  	 ***
	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
		  	 ***
	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***

  
  

					
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	 	  	 	  	 Responsible Party

	 Circuit
description
	  	 Circuit
	  	 Define
Requirements
	  	
Purchase &
maintain
contract with
Service
Provider
	  	Monitor
&
Manage
		  	 ***
	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
		  	 ***
	  	***	  	***	  	***

  

	***	 

	***	 

  

	6.5	 Back-haul Communications 

  

	(a)	 SSN will work together with PG&E to establish specifications (bandwidth, technology, etc.) for the Back-haul communication circuit(s) shown in
the table immediately above entitled “Section 6.4 Table”; 

  

	(b)	 PG&E will procure and pay for the Back-haul communication services; 

 

	(c)	 PG&E will submit a letter of agency to the necessary telecommunications providers giving SSN permission to submit and escalate operational
issues on their behalf; and 

  

	(d)	 SSN will perform ***. 

  

	6.6	 ***. 

  

	***	 

  

	***	 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
  

	***	 

 *** 
 *** 

 

	***	 

  

	***	 

 *** 

  
  

					
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*** 

  

	6.7	 Baseline Support for Core Network Infrastructure in the Data Center. 

SSN will perform: 
  

	(a)	 Break-fix and/or repair Services; 

  

	(b)	 Performance monitoring and tuning of core Data Center Infrastructure Components (including routers, switches, firewalls, security tools, etc.);

  

	(c)	 Operational maintenance of network Infrastructure Components (i.e., day-to-day operational support with upgrades and enhancements as required).

  

	6.8	 Ownership and Acquisition of Hardware and Third Party Software. 

 

	(a)	 PG&E will purchase all necessary hardware and third party software licenses in accordance with Annex A-4 (Third Party Products and IT
Infrastructure Specifications) of the Agreement. SSN shall provide backup hardware and software (until the Parties agree that PG&E’s hardware and software is capable of providing backup functionality) and the core network infrastructure
connecting the Production and *** environments. 

  

	(b)	 SSN will keep the PG&E hardware located at the Data Center free from all liens, charges and encumbrances and shall bear the risk of loss of or
damage to the hardware (ordinary wear or tear excepted) from any cause occurring on or after delivery of the hardware to SSN or to the Data Center except to the extent caused by PG&E. 

 

	(c)	 SSN will clearly label all hardware which is the property of PG&E as being the property of PG&E. PG&E will provide all asset tags to
SSN. 

  

	6.9	 Data Center Hardware Installation and Maintenance. 

 

	(a)	 SSN will manage receiving, unpacking, racking, installation, configuration, and quality assurance testing of the hardware that is to be hosted at
the Data Center (subject always to any third party supplier’s recommendations or requirements regarding installation, configuration or support of such hardware). 

 

	(b)	 Any hardware purchased by PG&E will be dedicated to PG&E’s exclusive use. PG&E-dedicated equipment must be in a dedicated cage
segregated from SSN and third party equipment unless otherwise approved by PG&E. 

  
  

					
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	(c)	 SSN will manage, as appropriate, de-installing and removing Data Center hardware; providing initial troubleshooting, diagnosis and problem
resolution services in the event that problems are discovered with any hardware during the installation process. 

  

	(d)	 PG&E will execute hardware maintenance contracts with hardware suppliers or their certified maintenance providers, including without limitation
availability of the support service ***. SSN will cooperate with third party maintenance providers to provide corrective and Preventive Maintenance for the Data Center hardware. SSN also will manage third party suppliers of such maintenance to the
extent enforceable by SSN. SSN will be available as necessary on the schedule stated in the OLA to maintain the hardware in good operating condition and in accordance with manufacturer’s specifications or other agreements as applicable,
(including, for example, replacing hard drives, power supplies, memory processors and other components as necessary) and in order to meet or exceed the Service Levels, subject always to the availability of third party maintenance providers which may
not be available on a *** basis. SSN will provide PG&E with details of all required maintenance services for the Data Center hardware. PG&E will take SSN’s reasonable recommendations into account in relation to the procurement of such
maintenance services. 

  

	(e)	 SSN will cooperate with third party maintenance providers to provide troubleshooting, diagnosis and problem resolution services and will manage
maintenance and warranty services provided by Data Center hardware vendors to the extent enforceable by SSN. 

  

	(f)	 If PG&E enters into a third party maintenance agreement that provides a ***, and if the *** causes SSN to fail to comply with a service level or
other requirement of this Schedule O, then SSN’s failure to comply with the service level or requirement will be excused to the extent caused by that ***. 

 

	6.10	 Data Center Asset Management. 

  

	(a)	 SSN will assist PG&E to maintain a Data Center asset register listing details of all licenses, consents and approvals; all SSN and third party
software; all hardware and associated leases and maintenance agreements; all service contracts; and the location, configuration and utilization of those items, relating to the UtilityIQ System and assets at each Data Center.

  

	(b)	 SSN will not remove any PG&E hardware (or any part of the hardware such as storage media) or transfer or remove any third party software
licensed by PG&E or other PG&E material without prior written consent of PG&E. 

  
  

					
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	(c)	 SSN will advise PG&E if any Data Center hardware needs to be refreshed over the Term and will replace or upgrade the hardware as part of a
refresh program only with PG&E’s prior written approval. 

  

	6.11	 *** Specific Requirements. 

 SSN will configure all equipment in the *** Environment to run the PG&E production environment in the event of ***. 
  

	6.12	 Backup of *** Environment 

  

	(a)	 Frequency. SSN will implement a backup solution to back up the *** Environment (meaning the *** Environment excluding the logical environment
associated with ***) as agreed with PG&E on a case by case basis. Unless otherwise agreed, the default backup frequency will be *** backups. At other times, backups on a less frequent basis may be adequate. Upon request by PG&E, SSN will
backup the *** Environment at *** conducted in *** Environment. SSN shall retain that backup until the earlier of: 

  

	 	(i)	 the next *** commences; or 

  

	 	(ii)	 *** from the backup. 

  

	(b)	 If any Data in the *** Environment are corrupted or lost, or PG&E requests that Data be restored during a PG&E test cycle, SSN will take
immediate steps to begin restoring Data from the most recent back-up. PG&E will specify the *** to use in restoring the Data, which will be consistent with the period for which backups are retained, as set out in Subsection 6.6(a). SSN will
complete Data recovery: 

  

	 	(i)	 If Data restoration is required due to ***; or 

  

	 	(ii)	 If Data restoration is required due to ***. 

  

	(c)	 SSN will test the recovery functionality of the backup solution upon initial implementation and then on a *** and provide test plans and results to
PG&E on these tests. 

  

	6.13	 Backup of Lower Environments 

 For each of the Lower Environments, SSN shall provide an operational backup or standby copy of the database at appropriate times, for example prior to upgrades to the environments, ***. Such backup or
copy may be kept onsite or offsite. 

  
  

					
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	7.	 SECURITY REQUIREMENTS 

  

	7.1	 Security Policies. 

  

	(a)	 SSN shall comply with the PG&E information security policies and standards referenced in Attachment 1 hereto as applicable to SSN’s Data
Center Services, and the policies referred to in Schedule I of the Agreement (collectively, the “Security Policies”), as well as with any updates and supplements to them so long as PG&E provides *** days notice to SSN and ***.
SSN agrees to take whatever remedial action may be required to cause the Data Center, the Services, and the Infrastructure Components under the control of SSN to remain compliant with the Security Policies. 

 

	(b)	 SSN acknowledges and agrees that the Security Policies shall apply to each environment in which any instance of the UtilityIQ System is hosted.

  

	(c)	 ***, PG&E may perform a thorough security survey of SSN and its subcontractors from time to time. Following such review, PG&E may request
additional security measures beyond those required by the Security Policies. SSN, and any relevant subcontractors, shall review such requests and either agree to comply or propose alternative methods of mitigation subject to approval by PG&E
***. In either case, the Parties will agree to appropriate commercial terms related to additional security measures, ***. 

  

	(d)	 PG&E reserves the right to perform additional on site assessments to verify the implementation of security controls in accordance with this
Section 6.13. 

  

	(e)	 SSN will grant PG&E the requisite access to each Data Center in order to perform its routine information security monitoring activities,
including ***, which may be provided by one or more third party agents to PG&E. 

  

	(f)	 SSN will cause its subcontractors to comply with the provisions of this Section 7. Nothwithstanding the foregoing, the parties agree that
certain PG&E policies and standards listed in Section 2 of Attachment 1 are not relevant to SSN’s subcontractors that are Data Centers; the relevant PG&E policies and standards are noted in that Attachment.

  

	(g)	 SSN shall implement all material aspects of its adopted security policy relevant to SSN’s obligations under this Schedule O by no later than
***. 

  
  

					
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Amendment 6 
  

 

	 	 
*** 

  

	(h)	 ***. 

  

	(i)	 SSN (using its subcontractors when necessary) shall reasonably assist PG&E in its compliance efforts (and any related remediation projects)
relative to emerging standards, regulations, risk management activities, and the following specific initiatives (all to the extent they materially impact any aspect of the Hosting Services): 

 

	 	(i)	 Cyber security; 

  

	 	(ii)	 Audit compliance; 

  

	 	(iii)	 NERC-CIP requirements; 

  

	 	(iv)	 IT asset management; 

  

	 	(v)	 NIST IR 7628 SmartGrid CyberSecurity Strategy and Requirements, and 

 

	 	(vi)	 FERC 2004 Order of Separation. 

  

	(j)	 SSN acknowledges the evolving nature of the foregoing requirements and initiatives and agrees to provide PG&E ongoing assistance as they evolve.
*** 

  
  

					
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Amendment 6 
  

 

	7.2	 Physical Security. 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

 *** 
 *** 

*** 
  

  
  

					
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Amendment 6 
  

 

 *** 

 

  
  

					
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Amendment 6 
  

 

					
	***
			
		  		  	
	  		  	
	  		  	
	***	  		  	
	  		  	

  

	***	 

  

	***	 

  

	***	 

 *** 
 *** 

  
  

					
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Amendment 6 
  

 

 *** 

*** 
 *** 
 *** 

 

	***	 

  

	7.3	 Virus Protection. 

SSN shall install mutually agreed upon virus scanning software, update virus signature in a timely fashion and maintain secure configuration over time on
all servers that send data to or are connected to the PG&E network. 
  

	7.4	 Penetration Testing. 

  

	(a)	 PG&E may carry out penetration testing of any environment that is part of the UtilityIQ System to identify and analyze any potential security
vulnerabilities, hardware or software flaws or operational weaknesses in the UtilityIQ System; provided that it coordinates the conduct of such testing with SSN. 

 

	(b)	 In carrying out penetration testing, PG&E may: 

 

	 	(i)	 Use a third party contractor to perform the tests provided that such third party contractor has entered into a non-disclosure agreement with
PG&E regarding the conduct and results of the penetration testing; and 

  
  

					
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Amendment 6 
  

 

	 	(ii)	 ***. 

  

	(c)	 SSN will cooperate with PG&E in planning and performing penetration testing, as well as in the prompt remediation of any vulnerabilities
detected as a result of penetration testing. PG&E shall be entitled to perform penetration testing ***. 

  

	7.5	 Security Breaches 

 SSN will perform security monitoring and log events. SSN will advise PG&E *** if SSN becomes aware of any vulnerability or unauthorized access to any SSN systems used by PG&E or any other customer
of SSN. 
  

	***	 

  

	***	 

 *** 
 *** 

*** 
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*** 

 *** 

*** 
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*** 
  

	***	 

  

					
	 ***
	 
	 ***
	  	***	 
	 ***
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	 ***
  

***
	  	 	***	  
	 ***
	  	 	***	  
	 ***
	  	 	***	  

  

	1 	 “Optimization” is defined in Annex A-2, Task 2. 

  
  

					
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Amendment 6 
  

 

	***	 

  

	***	 

  

	***	 

 *** 

 

	***	 

 *** 
 *** 

*** 
  

	***	 

  

					
	 ***
	 
	 ***
	  	***	 
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	 ***
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	 ***
	  	 	***	  

  
  

					
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Amendment 6 
  

 

					
	 ***
	 
	 ***
	  	***	 
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	 ***
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	 ***
	   

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	 ***
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	 ***
  

***
	  			

  

	
	 ***

  
  

					
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Amendment 6 
  

 

					
	 ***
	  	***	 
	 ***
	   

	 ***
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	  	 	***	  

  
  

					
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Amendment 6 
  

 

					
	 ***
	 
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***
	  			

  

	***	 

 *** 
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*** 

  
  

					
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Amendment 6 
  

 

 *** 

*** 
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*** 
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	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

			
	 ***

	 ***
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	***	  	***
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	***	 

  

	***	 

 *** 
 *** 

*** 

  
  

					
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Amendment 6 
  

 

 *** 
 *** 
 *** 

 

	***	 

  

	***	 

 *** 

*** 
  

																	
	 	  	***	 	 	***	 	 	***	 	 	***	 
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 

  

	***	 

  
  

					
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Amendment 6 
  

 

	 	 
*** 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

							
	 ***

	 ***
	  	 ***
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	  	 ***

	***	  	***	  	***	  	***
	  	***	  	***	  
	  	***	  	***	  
	  	***	  	***	  
	 ***
  

***
  
 ***
  
 ***

***
  

	***	  	***	  	***	  	***

  
  

					
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Amendment 6 
  

 

	***	 

 *** 
 *** 

*** 
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 *** 

*** 
 *** 
 *** 

*** 
  

	***	 

  

	***	 

  

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

 *** 
 *** 

*** 
 *** 
 *** 

 

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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Amendment 6 
  

 

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	(a)	 Standalone Tests. SSN shall perform regular testing of *** capabilities and procedures approximately *** using test objectives approved by
PG&E. PG&E will have the right to participate in and audit the *** tests and procedures. SSN shall provide PG&E with a written report of the test results, and shall perform problem resolution and retesting of unsuccessful test components
in a timely manner. The timing of such testing will be subject to the prior written approval of PG&E and will be scheduled so as not to conflict with testing of new releases of the UtilityIQ Software being conducted in ***.

  

	(b)	 Integrated Tests. SSN will schedule one of the semi-annual tests referred to in Subsection 9.1(a) to coincide with PG&E’s ***
walk-throughs and *** tests. SSN will participate in PG&E’s test process. PG&E will give SSN reasonable notice of PG&E’s testing schedule. 

 

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

	***	 

 *** 

 

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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Amendment 6 
  

 

 *** 

*** 
 *** 
 *** 

 

	***	 

  

	***	 

  

	10.	 PRICING 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  

	***	 

  
  

					
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Amendment 6 
  

 

 *** 

*** 
 *** 
  

	***	 

  

	***	 

 *** 

 

	11.	 ADDITIONAL TASK ORDERS 

 PG&E may authorize SSN to perform additional and ancillary services in support of the Hosting Services by executing task orders in a form acceptable to both parties, subject to any applicable funding
and approval limits as advised by PG&E from time to time. Services provided pursuant to a task order, when approved and executed by both parties, will be provided under and subject to the terms of this Schedule O except as specifically provided
in the task order. Significant changes to the services and activities performed by SSN pursuant to this Statement of Work will be documented in a separate statement of work. 

 

	12.	 DEFINITIONS 

 Capitalized terms used and not otherwise defined herein will have the meanings set forth in the Agreement. In addition, the following definitions apply to this Schedule O: 

  
  

					
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Amendment 6 
  

 

 *** 
 “Amendment 6 Effective Date” is defined in Amendment 6. 

“Back-haul” means the wide area network between Access Points and the Data Center. 

“Billing Endpoint” is defined in Subsection 8.5(a)(i). 

“Clearance Conditions” means the PG&E announced window approved for maintenance. 

“Configuration Database” is defined in Subsection 3.7(b)(ii). 

“Data” means all information generated by the Field Network equipment and Endpoints for all data, analysis and reports
generated from such information. Data includes, but is not limited to, Meter reads, Field Network status, and equipment configuration/status. 
 “Data Center” is defined in Subsection 6.2(a). 
 “Data
Center Services” is defined in Subsection 1.1(e)(iii). 
 “Deliver” and “Delivery” of Data are
defined in the Section entitled “Definitions” in Annex A-5. 
 “*** Manager” is defined in
Section 9.3. 
 “Discontinuance” is defined in Subsection 2.2(f). 

“Discontinuance Date” is defined in Subsection 2.2(d). 

“Endpoint” means a Meter. 
 *** 
 “Exclusions” is defined in Subsection 8.9(a). 

*** 
 ***

 “Field Network” means the RF Mesh Network being constructed by PG&E in the SmartMeter Project and
includes Relays, Access Points and the Back-haul network. The Field Network does not include Meters, eBridges or sBridges. The Field Network communicates with the UtilityIQ System. 

  
  

					
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Amendment 6 
  

 

 “Field Network Services” is defined in Subsection 1.1(e)(ii).

 “Front-haul” means the communications network between the Data Center and PG&E’s other data
centers. 
 “Hosted Environments” means the system environments that are hosted and supported by SSN pursuant
to this Schedule from time to time. The Hosted Environments are identified in Table 1 in Subsection 1.1(d). The list of Hosted Environments may be updated by the Parties via Change Order from time to time. The Hosted Environments are comprised of
Production Environments and the Non-Production Environments (*** and Lower Environments) as identified in the table in Section 1.1(d). 
 “Hosting Services” means any of the UIQ Management Services, the Field Network Services, the Data Center Services, and the *** Services to be provided by SSN pursuant to this Schedule, as
described in Section 1.1(e). 
 “Infrastructure Components” means all of the hardware, software,
facilities, communications links and tools forming part of, or used (i) to operate or manage the UtilityIQ System and, through it, (ii) to operate or manage the Field Network, and (iii) to communicate between the UtilityIQ System and
PG&E’s data centers. The Infrastructure Components include: 
  

	(a)	 SSN’s proprietary software products, as existing now and in the future, and as licensed to PG&E pursuant to the Agreement;

  

	(b)	 The equipment used to operate and run the UtilityIQ System and products described in paragraph (a), including server equipment, data storage and
peripherals; 

  

	(c)	 ***; 

  

	(d)	 ***; 

  

	(e)	 Relays; 

  

	(f)	 NICs, including onboard HAN interface; 

  

	(g)	 Firmware; 

  

	(h)	 Back-haul dedicated circuit(s) or *** to WAN Carrier ***; 

 

	(i)	 Fronthaul dedicated circuit(s) or *** to PG&E; and 

 

	(j)	 Data Center. 

  
  

					
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Amendment 6 
  

 

 “IT Change Management Process” means the mutually agreed upon change
management process that is set out in the document entitled “PG&E Vendor Change Management Process Manual, SmartMeter IT Infrastructure (Silver Spring Networks)”. 
 *** 
 “Lower Environment” means an Environment designated as such
in the table in Section 1.1(d). 
 “Neighborhood Area Network” or “NAN” means the
wireless network connectivity between Endpoints and Access Points. The NAN is also sometimes referred to as the LAN. 

“Non-Production Environment” means an Environment designated as such in the table in Section 1.1(d). 

“OLA” means the Operating Level Agreement. 
 “Operational Targets” is defined in Subsection 8.2(a). 

“Optimization” or “Optimize” mean the process or set of actions described as such in Annex A-2,
Section 2.1. 
 “PG&E Areas” means the location in the Data Center where PG&E’s hardware is
located. 
 “PG&E *** Coordinator” is defined in Section 9.3. 

“Preventive Maintenance” means those activities performed by SSN which are necessary or desirable for the continuous
provision of Hosting Services at their stated Service Levels, including, but not limited to, those activities which require the temporary cessation of one or more services. 
 “Primary Hosting Data Center” means the data center provided by SSN for Hosting Services for the Production Environment in accordance with this Schedule O. 

“Production Environment” means the environment(s) designated as such in the table in Section 1.1(d). 

“Provisioned Endpoint” is defined in Annex A-5.1. 

“Provisioned AP” and “Provisioned Relay” means a network infrastructure device located in an
area of the Field Network that is in an “Active” operational state within the UtilityIQ System. 

“Reachable” is defined in Subsection 8.2(c). 

  
  

					
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Amendment 6 
  

 

 “Resolved” and “Resolution” is defined at Subsection 8.5(a)(iii). 

*** 
 *** 

“Security Policies” is defined in Subsection. 
 “Service Level” means a measure of performance of the SmartMeter System and/or SSN’s delivery of Services pursuant to this Schedule O, as specified in Section 8. 

*** 
 *** 

“System Change” means any change that constitutes a modification of infrastructure, UtilityIQ Software, third party
software, process or policy, including: 
  

	(a)	 “Configuration Management” which includes modification to, addition or removal of, any of the Infrastructure Components within the
UtilityIQ System, including servers, firewalls, Access Points, Relays or NIC components; 

  

	(b)	 “Software Version Control” which includes a change or modification to any applications, operating systems, firmware, databases,
source code or features / functions of any application components within the UtilityIQ System that would constitute a version change; 

  

	(c)	 “Process/Policy modifications” which includes changes made to any operational or security policies and or processes associated with
use and integration of the UtilityIQ System; and 

  

	(d)	 “Configurable Settings” which includes any parameter that may be configured or adjusted at the option of system users or
administrators. 

 “Term” is defined in Subsection 2.1(a). 

“Transition Plan” is defined in Subsection 2.2(d). 

“Transition Planning” is defined in Subsection 2.2(d). 

“Transition Services” is defined in Subsection 2.2(h). 

“UIQ Management Services” is defined in Subsection 1.1(e)(i). 

“Unreachable” is defined at Subsection 8.5(a)(ii). 

  
  

					
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Amendment 6 
  

 

 *** 
 “UPS” means uninterruptible power systems. 
 “UtilityIQ
Software” means the object code version of the SSN software described in Annex A-7 to the Agreement and associated Documentation (each as may be updated from time to time), including UtilityIQ Software Upgrades. 

“UtilityIQ System” means the implemented production system running the Software licensed to PG&E pursuant to the
Agreement, including associated data, interfaces, databases, middleware, operating systems, network and storage infrastructure, peripherals, as well as all third party software (whether packaged or not) and hardware required to operate the
foregoing. 
 “UtilityIQ Software Upgrades” means upgrades, updates and/or enhancements of the UtilityIQ
Software as created or developed by or for SSN. 
 [End] 
 LIST OF ATTACHMENTS TO SCHEDULE O 
  

			
	Attachment 1 to Schedule O	  	Security Policies and Standards
		
	Attachment 2 to Schedule O	  	Hosting and Management Fees
		
	Attachment 3 to Schedule O	  	Operating Level Agreement (OLA)
		
	Attachment 4 to Schedule O	  	***

  
  

					
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Amendment 6 
  

 Schedule O (Hosting and Managed Services) 

Attachment 1 – PG&E Information Security Policies and Standards 

 
 Section 1. PG&E security
configuration manuals. 
 *** 
 *** 
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*** 
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*** 
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*** 
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*** 
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Amendment 6 
  

 *** 

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	***	 

 *** 

  
  

					
		  	PG&E and SSN Confidential	  	Schedule O
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	 Attachment 2 to Schedule O - One Time Charges

 

	 Description
	  	 Item
	  	 PG&E P.O.
Task ID
	  	 Period Covered
	  	One Time
Charges	 	  	 Notes

	 Data Center Services
	  		  		  		  				  	
	 ***
	  		  		  		  				  	
	 ***
	  		  		  	***	  	 	***	  	  	***
	 ***
	  		  		  	***	  	 	***	  	  	***
	 ***
	  		  		  	***	  	 	***	  	  	***
						
	 ***
	  		  		  		  				  	
	 ***
	  		  		  	***	  	 	***	  	  	***
						
	 ***
	  		  		  		  				  	
	 ***
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		  	PG&E and SSN Confidential	  	
		  	Page 1	  	
	Schedule O Attachment 2 (Pricing Tables)	  		  	

																																																							
	***
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	 ***
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	***	  		  		  				 				 				 				 				 				 				 				 				 		  		  		  		  		  		  	
	 ***
	  		  		  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 		  		  		  		  		  		  	***
	 ***
	  		  		  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 		  		  		  		  		  		  	***

  

					
	  
 Schedule O Attachment 2 (Pricing Tables)
	  	 PG&E and SSN Confidential

Page 1 of 5
	  	

																																																													
	***	 
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		 	 ***
	  		  		  				  				  				  				  				  				  				  				  				  		  		  		  		  		  		  	 	***	  
		 		 	 ***
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 ATTACHMENT 3 
 To Schedule O 
 Attachment 3 

To Schedule O 

(Amendment 6) 

 

 
 Information Systems 
 Technology Services (ISTS) 
 SmartMeter Service Ticket Management

 Operating Level Agreement 
 SmartMeter IT Infrastructure 
 Silver Spring Networks
(“SSN”) 
 PG&E and Silver Spring Networks Confidential Information 

For use by Authorized Persons Only 

  

							
		  		  		  	 Page 1 of 23
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(Amendment 6)

 Legal Notices 

NOTIFICATION: Pacific Gas and Electric Co. (hereafter referred to as PG&E) practices as described in this document are
intended for PG&E personnel. An authorized PG&E representative must expressly approve any conflicting interpretation or deviation(s) from this document for special applications. PG&E reserves the right to enhance or modify these in the
pursuit of better business practices. 
 NOTICE OF COPYRIGHT: Copyright 2008 by Pacific Gas and Electric Co. as an
unpublished work. All rights reserved. In claiming any copyright protection that might be applicable, PG&E reserves and does not waive any other rights it may have (by agreement, statutory or common law, or otherwise) with respect to this
material. See “Notice of Proprietary Rights”. 
 NOTICE OF PROPRIETARY RIGHTS: This manual and the material on
which it is recorded is the property of PG&E. Its use, reproduction, transfer, and/or disclosure to others, in this or any other form is prohibited except as permitted by a written License Agreement from PG&E. 

TRADEMARKS: All company and product names in this document may be trademarks of the company with which they are associated.

 Document Classification 
  

	
	Documentation Classification
	
	PG&E and SSN CONFIDENTIAL – For PG&E and SSN Internal Use by Authorized Personnel.

 Trademark Information 
  

	
	Registered Trademarks
	
	 ITIL ® is a Registered Trade Mark and a Community Trade Mark of the Office of Government Commerce

	
	 © 1985-2004 The Committee of Sponsoring Organizations of the Treadway Commission, COSO

	
	 All trademarks used or referred to in this document are the property of their respective owners>

  
  

							
		  	

	  		  	 Page 2 of 23
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(Amendment 6)

 Document Control 
 SmartMeter Process Manual Change Record 
  

													
	 Date
	  	 Author/
Contributors
	  	 Description of
Changes
	  	 Approved By
System
 Owner
	  	 Approval
 Date
	  	 Communication
Method
	  	 Version

	 February

2010
	  		  	Original version incorporated into Schedule O via Amendment 6	  		  		  		  	1.0

 Revisions 
 Note: The latest “Version” in the change record must be entered on the title page under “Document Version Number.” 

All changes to this document must be approved by PG&E and SSN’s Document Sponsors listed below (or their
replacements as notified by either party from time to time) and, when approved, recorded in the change record above using the following standards: 
  

	 	1.	A major change will be recorded as a first digit change: 1.0. 

  

	 	2.	A minor change will be recorded as a second digit change: 0.1 

  

	 	3.	Changes made to the document after sign off will be in red until the next sign off. 

 Document Sponsors 
 If a document sponsor is unavailable then whoever is designed by them to
act in their place can also act with respect to this document. 
  

			
	 Sponsor
	  	 Contact Information

	***	  	***
	***	  	***
	***	  	***
	***	  	***

 Annual Review Record 
 The system owner and business owner must review this document annually, anytime between January 1 and December 31. 

 

							
	 System Owner

Annual Review
 Date
	  	 System Owner Name
	  	 Business

Owner Annual

Review Date
	  	 Business Owner Name

		  	IT Operations	  		  	 ,
 Business Operations

  
  

							
		  	

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(Amendment 6)

 TABLE OF CONTENTS 
  

											
			
	1.	  	    DOCUMENT SUMMARY	  	 	5	  
					
		  		  	    1.1	  	  Purpose	  	 	5	  
		  		  	    1.2	  	  Document Governance and Contractual Status	  	 	5	  
		  		  	    1.3	  	  Contacts	  	 	5	  
		  		  	    1.4	  	  Internal PG&E Documents and References	  	 	6	  
		  		  	    1.5	  	  SmartMeter System Overview	  	 	7	  
			
	2.	  	    SERVICE TICKET MANAGEMENT REQUIREMENTS	  	 	8	  
					
		  		  	    2.1	  	  What Infrastructure and Software Is Covered?	  	 	8	  
		  		  	    2.2	  	  What Tickets are Covered?	  	 	8	  
		  		  	    2.3	  	  Overview of Ticket Management Process	  	 	8	  
		  		  	    2.4	  	  Ticket Response and Resolution	  	 	10	  
		  		  	    2.5	  	  How are Ticket Priority Levels Determined?	  	 	14	  
		  		  	    2.6	  	  How are Tickets Generated?	  	 	15	  
		  		  	    2.7	  	  How Are Security Related Incidents Handled?	  	 	16	  
		  		  	    2.8	  	  What are SSN’s Ticket Management Responsibilities?	  	 	16	  
		  		  	    2.9	  	  Problem Management	  	 	17	  
		  		  	    2.10	  	  Escalation Procedures – Priority 1 and 2 Tickets	  	 	18	  
			
	3.	  	    TICKET MANAGEMENT PROCESSES	  	 	18	  
					
		  		  	    3.1	  	  Ticket Management Process Flow	  	 	18	  
		  		  	    3.2	  	  Defect Remediation - Overview	  	 	21	  
			
	4.	  	    DEFINITIONS	  	 	22	  

  
  

							
		  	

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(Amendment 6)

	1.	 DOCUMENT SUMMARY 

  

	1.1	 Purpose 

 This Operating Level Agreement (the “OLA”) presents the requirements and processes for the management, tracking, resolution and reporting of Incidents, Service Requests and Tech Support
Requests, with respect to the IT systems and operating environments of the PG&E SmartMeter System that are provided and/or hosted by SSN. 
 These requirements and processes form part of PG&E’s over-arching incident and service ticket management process, which is referred to in this OLA as the “Ticket Management
Process”. 
 The processes in this document may result in a need for change management. Change management documentation
for SSN and PG&E environments can be found in the references. A familiarity with all of the referenced documents is necessary to ensure a complete understanding of requirements and processes related to Incident Reporting, Defect Reporting and
the Change Management Process. 
  

	1.2	 Document Governance and Contractual Status 

 Changes to this document require review and approval by PG&E and SSN Vendor Change Representatives. The Change Representative will determine whether a change or update is significant enough to require
additional approval by others within their respective management hierarchies. If so they will obtain approval of the Document Owners. Sign off may be done by getting an approval e-mail from each listed Owner. 

Contacts will be referred to by position or title within the main body of this document. Contact lists giving current contact information
is allowed within the Appendix and may be updated without following a full approval process. 
 This document is intended to be
an operational tool. Compliance with Version 1.5 of this document is also mandatory because this Version (and subsequent approved versions and updates) have been incorporated into the SmartMeter Program Upgrade Supply Agreement between PG&E and
SSN (refer to Amendment No. 6 and amended and restated Schedule O). 
  

	1.3	 Contacts 

 Contact information can be found in Appendix 4.1, 4.2, and 4.3. 

  
  

							
		  	

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(Amendment 6)

	1.4	 Internal PG&E Documents and References 

 

			
	 Name
	  	 Document Location / Tracking

	Change Management Process Manual SmartMeter IT Infrastructure	  	As provided to SSN by PG&E from time to time
	PG&E Vendor Change Management Process Manual	  	As provided to SSN by PG&E from time to time
	 PG&E SSN Hosting Contract “Schedule O
  

Production Hosting Services”
	  	Each party has its own copy of the executed Schedule.
	ISTS Information Security Incident Response Plan	  	
	Incident Response Team/Incident Management Team Procedures	  	As provided to SSN by PG&E from time to time

  
  

							
		  	

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(Amendment 6)

	1.5	 SmartMeter System Overview 

 Understanding the SSN – PG&E Process for Ticket Management Process begins with a basic understanding of the SmartMeter System and of the PG&E incident and service ticket management process.
The jointly managed process is tailored to provide the required input to the PG&E internal process allowing PG&E to fulfill the stewardship required of it while allowing SSN to have a more efficient process to handle incidents and service
requests. 
 Silver Springs Network (SSN) provides a RF-based AMI system. It has Access Points as part of a Wide Area Network
(WAN). Each WAN routes data for a wireless Neighborhood Area Network (NAN) comprised of SSN relays and electricity meters. Note: Figure 1 below represents existing 3.6.1 architecture. Architecture will be updated over time to meet capacity and
software requirements. 
 Figure 1. 
 *** 

  
  

							
		  	

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(Amendment 6)

	2.	 SERVICE TICKET MANAGEMENT REQUIREMENTS 

	

	

	

	

  

	2.1	 What Infrastructure and Software Is Covered? 

 This OLA applies to: 
  

	 	•	 	 The production and non-production hardware, software and services that are included in the hosting and management services provided by SSN pursuant to
Schedule O; and 

  

	 	•	 	 all Software that is subject to the maintenance and support obligations in Schedule H. 

 

	2.2	 What Tickets are Covered? 

 The Ticket Management Process encompasses the following types of incidents and requests: 
  

	 	•	 	 Incident Reports – relating to the unplanned loss or degradation of service of an Infrastructure Component. The evaluation and
resolution of an Incident may include a determination that the Incident is the result of a Defect in SSN Software, in which case the requirements of Schedule H (Software Maintenance and Support) will govern the correction of the Defect within the
overarching Ticket Management Process as more fully explained below. 

  

	 	•	 	 Service Requests – minor discretionary changes to Software, hardware or services that may be requested by PG&E, such as an
access-related request (new user setup, password resets, etc) and minor changes to the composition and timing of system generated reports. Significant discretionary changes (major software enhancements, etc) must follow the Change Control process
and are not covered by the Ticket Management Process. 

  

	 	•	 	 Tech Support Requests – Requests for technical support and assistance from PG&E pursuant to Schedule H, such as how to use the
Software and interfaces developed by SSN as necessary for the operation, maintenance, support and enhancement of PG&E’s SmartMeter System provided by SSN. 

 Each Incident Report, Service Request and Tech Support Request opened either by PG&E or SSN is referred to as a “Ticket”. 

 

	2.3	 Overview of Ticket Management Process 

  

	 	(a)	 The primary goals of the Ticket Management Process are: 

 

	 	(i)	 For Incident Reports, to resolve each Incident so that service functionality and security is restored and to mitigate the effects of the
Incident, consistent with the priority or severity level assigned to that Incident. Secondary goals are to 

  
  

							
		  	

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(Amendment 6)

	 	 
document the Incident as well as the remedial and/or preventive measures taken to prevent or minimize the likelihood of reoccurrence of the Incident. 

 

	 	(ii)	 For Service Requests, to successfully complete the request within the required resolution time frame. 

 

	 	(iii)	 For Tech Support Requests, to successfully complete the request within the required resolution time frame. 

 

	 	(b)	 Tickets will be handled in the following manner: 

  

	 	(i)	 The Ticket is opened by SSN as described in Section 2.8. 

 

	 	(ii)	 A priority is assigned by PG&E based on the potential impact if the incident or request goes unresolved and may be based upon business urgency.
Priority levels are identified in Table A below and are more fully described in Section 2.5. PG&E may propose changes to the priority designation of a Ticket at any time, so long as that change is consistent with the priority levels stated
in this OLA, by providing notice of the change to SSN. Notification must be given by the PG&E representatives identified in the notification table in Section 3.1. If SSN disagrees with the Priority level assigned to a Ticket, or if SSN
believes that a Ticket should not be opened in SSN’s system, it may escalate the Ticket to one of PG&E’s Designated Representatives (see Section 3.1). In order to change a Ticket priority level to P1 or P2 PG&E also must
contact SSN by telephone or in person to confirm that SSN is aware of this change. 

  

	 	(iii)	 Acknowledgement is made by SSN within the required response times (Table 2) based upon priority. For areas within its responsibility, SSN will be
responsible for Resolving the Incident or Request. This includes: 

  

	 	(1)	 Completing Resolution activities, which will include implementing workarounds as necessary to restore service as soon as possible pending
implementation of a permanent fix. 

  

	 	(2)	 Determining whether the Incident or Request is caused by a Defect, in which case Defect resolution must be performed by SSN in accordance with the
requirements of Schedule H. Note that Schedule H assigns Severity Levels to Defects based on the criteria described in that document; Severity Levels and response/resolution times may be different to the Priority Level assigned to the underlying
Incident Report or Service Request as part of the Ticket Management Process. Note also that Defect resolution under Schedule H should proceed in parallel with the implementation of a workaround wherever appropriate to re-establish service as soon as
practicable. 

  

	 	(3)	 Responding to and resolving any non-Defect related Service Requests and Tech Support Requests in accordance with this OLA.

  
  

							
		  	

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(Amendment 6)

	 	(4)	Escalating and managing the resolution of Tickets with third party suppliers within SSN’s area of responsibility (e.g., third party software and equipment
suppliers) and referring field repair Tickets back to PG&E for dispatch. 

  

	 	(iv)	 Updates are provided by SSN within the required timeframes (Table A) as to the status of each incident or request and its resolution. Resolution of
non-Defect related incidents and requests is performed by SSN within the required timeframes shown in Section 2.1. SSN will report its performance against the parameters set forth in Table A on a weekly basis, as more fully described in
Section 2.12. 

  

	 	(v)	 If an Incident Ticket is Resolved via a temporary workaround or repair that is acceptable to PG&E without resolving the underlying root cause,
the Ticket will be closed and a new Ticket (a “Problem Ticket”) will be opened and linked to the original Incident Ticket. The Problem Ticket will be assigned a Priority level consistent with the importance of the root cause
remediation effort. 

  

	 	(vi)	 After Resolution, a Ticket will be marked as Resolved but will not be closed until PG&E has confirmed that Resolution has been completed.

  

	2.4	 Ticket Response and Resolution 

 *** 
 *** 

*** 
 ***

 *** 

*** 

  
  

							
		  	

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(Amendment 6)

 Table A – Ticket Response and Resolution 

 

									
	 ***
	  	 ***
	  	 ***
	  	 ***
	  	 ***

	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***

  

	 	(c)	 By way of explanation of Table A: 

  

	 	(i)	 SSN and PG&E will work continuously to Resolve all Priority 1 incidents during the periods of required availability as shown in Table A.

  

	 	(ii)	 SSN personnel will be available via telephone or email contact from *** each week, excluding SSN holidays, to work on all P2, P3 & P4
Tickets. SSN will provide a list of its holidays to PG&E annually in advance. SSN will provide support during all other hours through automated monitors maintained by SSN, and during these hours PG&E will have the ability to contact SSN
personnel by a mutually agreed upon mechanism and receive a response in accordance with the timeframes set out in Table A above. 

 

	1 	 If an Incident involves a Software Defect that must be resolved pursuant to Schedule H, SSN’s responsibility under the OLA is to either Resolve
the Defect or implement a workaround (if practicable) during this Target Resolution Time. The Incident Ticket may be closed once the workaround is implemented. If a workaround cannot reasonably be implemented within the Target Resolution Time, the
Incident Ticket will remain open but will be suspended (for purposes of calculating the Ticket’s resolution time) until the Defect is resolved in accordance with Schedule H. [Example: ***.] 

  
  

							
		  	

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(Amendment 6)

	 	(d)	 PG&E may request, and SSN will provide, additional support as follows, at no additional charge: 

 

	 	(i)	 SSN and PG&E personnel will be available to attend “war room/SWAT” meetings as needed (and remotely if required).

  

	 	(ii)	 When required by PG&E’s IT Coordination Center or during PG&E distribution outages, Infrastructure Component maintenance, Field Network
firmware upgrades, SSN and PG&E personnel will be available 24x7x365 to continuously work on and Resolve P1 and P2 Incidents and Service Requests. 

  

	 	(iii)	 If requested by PG&E with reasonable advance notice, SSN will provide heightened support in readiness for storms and other events that are
expected to have a significant impact on PG&E’s operations. 

  

	 	(iv)	 PG&E may schedule, and SSN will use commercially reasonable efforts to provide applicable operational support for, PG&E testing and
maintenance activities and Service Requests on weekends and/or outside regular SSN business hours to minimize the operational impact of those activities on PG&E’s operations. 

*** 
 ***

 *** 
  

																									
	***	  	***	 	 	***	 	 	***	 	 	***	 	 	***	 	 	***	 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  				 				 				 				 				 			

  
  

							
		  	

	  		  	 Page 12 of 23
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(Amendment 6)

																	
	 ***
	  		  		  	 	*	** 	 		  		  	 	*	** 

 *** 

*** 
  

																									
	***	  	***	 	 	***	 	 	***	 	 	***	 	 	***	 	 	***	 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 	 	 	*	** 
							
	 ***
	  				 				 	 	*	** 	 				 				 	 	*	** 

 *** 
 *** 
 *** 

 

	 	(f)	 The time taken by SSN to respond and Resolve a Ticket will be measured from the earlier of: 

*** 
 ***

  

	 	(g)	 Time taken to respond and Resolve a Ticket will exclude: 

  
  

							
		  	

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(Amendment 6)

 *** 
 *** 
  

	2.5	 How are Ticket Priority Levels Determined? 

  

	 	(a)	 PG&E will determine the Priority level of each Ticket at the time when the Ticket is opened. PG&E may revise a Priority level after the
level is initially assigned based on changed business circumstances or a better understanding of the impact of the Ticket on its business operations. A Priority change must be approved by one of the PG&E notification representatives identified
in Section 3.1 or their replacement. 

  

	 	(b)	 Generally, PG&E will assign Priority levels using the following parameters: 

 

			
	 Priority Level
	  	 Parameters

	1	  	 ***
  
 ***
  
 ***

 
 ***

		
	2	  	 ***
  
 ***

  
  

							
		  	

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(Amendment 6)

			
		  	***
		
	3	  	 ***
  
 ***
  
 ***

		
	4	  	 ***
  
 ***

 Note: Non Production Systems are the ***, ***, Pilot, Integration and *** environments. 

 

	2.6	 How are Tickets Generated? 

  

	 	(a)	 Incident Reports, Service Requests, and Tech Support Requests may originate as follows: 

 

	 	(i)	 Incident Reports and Defects: Discovery of an incident or defect may be made by either PG&E or SSN in either PG&E or SSN hosted
infrastructure. In some cases corrective work may be required in both environments. In all cases joint system testing will be required. 

  

	 	(ii)	 Service requests and tech support requests: Service requests and tech support requests will only be made by designated representatives of PG&E.
SSN will not accept Requests from non-designated PG&E personnel unless directed to do so by a PG&E designated representative. The designated representative(s) will be advised to SSN in writing by PG&E and updated in writing from time to
time. 

  

	 	(iii)	 A Ticket must be created for each Incident Report, Service Request and Tech Support Request as described in Section 2.8. A flow diagram
illustrating the Ticket management process is shown and explained further in Section 3.1. 

  
  

							
		  	

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(Amendment 6)

	 	(b)	 SSN shall provide and maintain a Ticketing system and support site that provides real-time Ticket creation, management and status tracking
functionality to support the processes described in this OLA. 

  

	 	(c)	 Reporting from this Ticketing system will be developed progressively with PG&E input and will be finalized to meet the automated reporting
requirements of this OLA no later than *** days after execution of this amendment. Prior to that date reporting will be primarily manual or via data dumps in a form acceptable to PG&E. 

 

	2.7	 How Are Security Related Incidents Handled? 

 In addition to the product support type “Incidents” defined in this document, PG&E also has Security Incident Response Policies that address any events or circumstances that significantly
affect the confidentiality, integrity, or availability of PG&E information assets. SSN will immediately report and respond to all security-related incidents related to PG&E assets as described in the “security Incident” policies
and plans referenced in Section 1.5. The PG&E Information Security (InfoSec) group is responsible for primary support for information security incidents. This may result in an Incident ticket being opened by PG&E for action by SSN if
Infrastructure Components are implicated. 
  

	2.8	 What are SSN’s Ticket Management Responsibilities? 

 SSN is responsible for the following in support of PG&E’s Ticket Management Process: 
  

	 	(a)	Overall Responsibilities. Providing centralized ticket management of Incident, Service Request and Tech Support Request Tickets assigned to SSN using a Ticket
management methodology and a ticketing tool that satisfy each of the following requirements: 

  

	 	(i)	 Methodological alignment with the current version of ITIL. 

 

	 	(ii)	 A published Ticket Reporting manual reflecting SSN’s approach and enabling tools; 

 

	 	(iii)	 Continuous coordination with PG&E’s IT service desk, including the ability for PG&E to have “read” mode access to SSN’s
Ticketing platform (or to a portal interface for the same) in order to observe SSN’s activities relative to the recording, assignment, tracking, escalation of Tickets. 

 

	 	(iv)	 On-demand access to standardized current and historical reports on PG&E Tickets, with information on current status, the overall ticket queue,
and response and resolution times for each Priority level. 

  

	 	(b)	 Implementation and maintenance of processes under which a single SSN point of contact is assigned end-to-end responsibility for managing the
resolution of each Ticket; 

  
  

							
		  	

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(Amendment 6)

	 	(c)	 Provision, operation, maintenance and administration of a single Ticket tracking and management tool (the “Ticket Management
System”); 

  

	 	(d)	 Management and tracking of Tickets to closure or Resolution, as applicable; 

 

	 	(e)	 Establishment and maintenance of staff support teams and escalation points for PG&E within SSN; 

 

	 	(f)	 Logging of Ticket requests into the Ticket Management System upon receipt from an authorized PG&E representative, automated alarm or other
source; 

  

	 	(g)	 Providing to PG&E, maintaining and regularly updating the Documentation describing SSN’s Ticketing review and reporting procedures;

  

	 	(h)	 Collecting and reporting Ticket metrics to PG&E on a monthly basis, in electronic form, including the following: 

 

	 	(i)	 Ticket aging report (by priority level and by age, as approved by PG&E); and 

 

	 	(ii)	 The metrics described in Section 2.4(d) ***. 

  

	 	(i)	 Ensuring that the SSN Personnel providing support are experienced in the installation and deployment of the SmartMeter System and familiar with the
Products and Services provided under the Agreement. PG&E may request that SSN Personnel providing technical support be included in the list of *** set out in Schedule Q (Approved Subcontractors and Key Personnel), and subject to the provisions
of Section 26.2 of the Agreement (***). 

  

	 	(j)	 SSN will provide PG&E electronic access to SSN’s Ticketing system and support site that enables PG&E to open Tickets. The support site
must enable PG&E to review Ticket status and obtain consolidated Ticket reports. Until such support site is implemented, PG&E may open Tickets by telephone or e-mail, and SSN will use its internal tools to open, track and report concerning
Tickets. SSN will update the status of PG&E’s open Tickets weekly in the internal tool or the future support site, whichever tool/site is the currently available problem ticket system. 

 

	 	(k)	 Third Party Software. In connection with third party software that is required to run the UtilityIQ System, SSN will coordinate its Ticket
response and problem management efforts with relevant third parties, and will assist with: 

  

	 	(i)	 Patch installation and migration (including the preparation of related test plans and patch testing results); 

 

	 	(ii)	 Root cause analyses; and 

  

	 	(iii)	 System configuration in preparation or following patch testing or patch installation. 

 

	2.9	 Problem Management 

  

	 	(a)	 For each Priority 1 and Priority 2 Incident that is within SSN’s responsibility, SSN will analyze and report as follows:

 *** 

  
  

							
		  	

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(Amendment 6)

 *** 
 *** 
 *** 

 

	 	(b)	 In some cases and as an exception, SSN may not be able to provide a root cause analysis (for example, in the case of a one-time Incident that cannot
be replicated). In this case the parties will mutually agree that a root cause analysis will not be provided. 

  

	 	(c)	 For Priority 3 Tickets, SSN will *** 

  

	2.10	 Escalation Procedures – Priority 1 and 2 Tickets 

 

	 	(a)	 If a Priority 1 Ticket is not responded to within the targeted response timeframe, the Ticket is automatically escalated within SSN as follows:

 *** 
 *** 
 *** 

*** 
  

	 	(b)	 If a Priority 2 Ticket is not responded to within the targeted response timeframe, the Ticket is automatically escalated as follows:

 *** 
 *** 
  

	3.	 TICKET MANAGEMENT PROCESSES 

  

	3.1	 Ticket Management Process Flow 

 The Ticket Management process flow is summarized in the following flowchart: 

  
  

							
		  	

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(Amendment 6)

 *** 

  
  

							
		  	

	  		  	 Page 19 of 23
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(Amendment 6)

 The above flowchart is explained further in the following table: 

 

			
	 Step
	  	 Description

	  1.	  	***
	  2.	  	 ***
  
 ***

  

					
	 ***
	  	 ***
	  	 ***

	***	  	***	  	***
	***	  	***	  	***
	***	  	***	  	
	***	  	***	  	

  

			
	  3.	  	 ***
  
 ***

  

			
	 ***
	  	 ***

	***	  	***
	***	  	***

  

			
	  4.	  	***
	  5.	  	***
	  6.	  	***

  
  

							
		  	

	  		  	 Page 20 of 23
 Attachment 3
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(Amendment 6)

			
	 Step
	  	 Description

		  	***
	  8.	  	***
	  9.	  	 ***
  

***
  

***

 Notification (via phone and email) in accordance with the above flow diagram will be to the following individuals
(Designated Representatives). This table may be updated by the parties as required to reflect changes in responsibilities and staffing. 
  

									
	Designated Representatives
					
		 	***	 	***	 	***	 	***
	***	 	***	 	***	 	***	 	***
	***	 	***	 	***	 	***	 	***
	***	 	***	 	***	 	***	 	***

  

	3.2	 Defect Remediation - Overview 

 Defects must be addressed in accordance with Schedule H. The following chart illustrates the process that PG&E follows to track and manage Defects. SSN is responsible for supporting PG&E in the
management of this process, consistent with SSN’s obligations in Schedule H. 

  
  

							
		  	

	  		  	 Page 21 of 23
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(Amendment 6)

 *** 
  

	4.	 DEFINITIONS 

 “Defect” is a term used specifically in connection with SSN Software and is defined in Schedule H. In summary, a Defect is any failure of the Software to conform to and perform in
accordance with its Documentation or the Product Description, or any warranty given by SSN. 
 “Incident” means
a problem with SSN Software or any other system component for which SSN is responsible for monitoring, management and support under the Agreement. 
 “Incident Report” Means a verbal, electronic or written communication from PG&E to SSN or within SSN reporting an Incident to SSN’s support desk. An Incident Report Ticket will
identify the Incident and specify the Priority level assigned to it by PG&E. 
 “Problem Ticket” means a
ticket opened to address the root cause of an Incident after the Incident is Resolved, as more fully described in Section 2.3(b)(v). 

  
  

							
		  	

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(Amendment 6)

 “Respond” means to take the following steps: (i) open a
Ticket for that item with the relevant information in SSN’s Ticket Management System; (ii) assign the Ticket to an individual; and (iii) confirm to PG&E that the Ticket has been received and has been assigned to an individual for
resolution. 
 “Resolve” means: 

*** 
 *** 
 *** 

“Service Request” or “SR” means a verbal, electronic or written communication from PG&E to SSN’s
support desk requesting minor discretionary changes to Software, hardware or services. Service Requests do not relate to Incidents. A Service Request Ticket will specify the Priority level assigned to it by PG&E. 

“Tech Support Request” means a verbal, electronic or written communication from PG&E to SSN’s support desk
requesting technical support and assistance from SSN with respect to SSN Software as part of the Software support services under Schedule H. Tech Support Requests do not relate to Incidents. 

  
  

							
		  	

	  		  	 Page 23 of 23
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(Amendment 6)

 Attachment 4 to Schedule O - Summary 

 

											
	 ***
	  	 	 	  	 	  	 	 
	 ***
	  	***	 	  	 ***
	  	***	 
	***	  	 	***	  	  	***	  	 	***	  
		  	 	***	  	  	***	  	 	***	  
		  	 	***	  	  	***	  	 	***	  
	***	  				  		  	 	***	  
	***	  	 	***	  	  	***	  	 	***	  
		  	 	***	  	  	***	  	 	***	  
		  	 	***	  	  	***	  	 	***	  
	***	  				  		  	 	***	  
	***	  				  		  	 	***	  

  

					
	Schedule O Attachment 4	 	Page 1 of 1	 	

 SmartMeter Upgrade Project Supply Agreement (SSN) 

 

 ATTACHMENT 2 

Annex A-5 

(Amendment 6 Restatement) 

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  		  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

 

 Table of Contents 

 

							
	 	 	 	  	Page	 
			
	1.	 	DEFINITIONS	  	 	2	  
			
	2.	 	FUNCTIONAL REQUIREMENTS	  	 	2	  
			
		 	 2.1 Interval Reads
	  	 	2	  
			
		 	 2.2 Anchor Reads
	  	 	3	  
			
		 	 2.3 [Reserved]
	  	 	4	  
			
		 	 2.4 Recovered Data
	  	 	4	  
			
	3.	 	EXCLUSIONS	  	 	4	  

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  		  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

 

 Schedule A 
 Annex A-5 Functional Requirements and Product Roadmap1 
  
  

	(a)	 This Annex A-5, together with Attachment A-5.1 (SmartMeter System Performance Standards) and Attachment A-5.2 (Functional Requirements Table) sets
forth: 

  

	 	(i)	 certain technical, operational and functional requirements for the Products, including requirements that are *** (collectively, these technical,
operational and functional requirements for the Products are referred to as the “Functional Requirements”); and 

  

	 	(ii)	 additional features and functionality that the Parties ***. 

 

	(b)	 Exhibit 3 (PG&E SmartMeter System Level Requirements) to the Agreement sets forth the system-level requirements for the SmartMeter System that
have been used to develop the Functional Requirements for the Products that are set forth in this Annex A-5. Exhibit 3 is attached for informational purposes only. 

 

	(c)	 In the column headed “Timing” in Attachment A-5.2 (Functional Requirements Table), if where a date after 2008 is noted, the Products
delivered to PG&E after that date must comply with the related timing requirement. 

  

	(d)	 The column headed “Exhibit 3 Reference” in Attachment A-5.2 (Functional Requirements Table) provides a cross-reference to the relevant
section of Exhibit 3 (PG&E SmartMeter System Level Requirements). 

  

	1 	 Annex A-5 and its attachments have been amended and restated pursuant to Amendment No. 6. 

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  	Page 1	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

 

 Annex A-5 
 SSN Compliance Statement 
 Attachment A-5.1 

SmartMeter System Data Delivery Requirements2 

 
 This Attachment sets out the Functional
Requirements pertaining to the timely and complete delivery of metering data when the SmartMeter System has been installed in accordance with SSN’s network design. 
 The following Functional Requirements apply to each I*** (Statement of Work), Section 2.1(k). 
  

	1.	 DEFINITIONS 

 For
the purposes of this Annex A-5.1: 
 *** 
  

***
  

***
  

***
  

	2.	 FUNCTIONAL REQUIREMENTS 

  

	***	 

 

	2 	 Amended and Restated pursuant to Amendment 6. 

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  	Page 2	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

Annex A-5 – Functional Requirements and Product Roadmap 
 Attachment A-5.1 Performance Standards 
  

 

 *** 
 *** 
 *** 

*** 
 ***

 *** 
 *** 
 *** 

*** 
 ***

 *** 

*** 
  

	***	 

*** 
  

	3 	 *** 

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  	Page 3	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

Annex A-5 – Functional Requirements and Product Roadmap 
 Attachment A-5.1 Performance Standards 
  

 

 
*** 
 *** 

*** 
 *** 
 *** 

*** 

*** 

*** 

*** 
 ***

 *** 

*** 
 ***

 *** 
 ***

  

	3.	 EXCLUSIONS 

  

					
	 	  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  	Page 4	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

Annex A-5 – Functional Requirements and Product Roadmap 
 Attachment A-5.1 Performance Standards 
  

 

 *** 
 *** 
 *** 
 *** 
 *** 
 *** 
 *** 

*** 
 ***

 *** 

*** 
 ***

 *** 

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  	Page 5	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

Annex A-5 – Functional Requirements and Product Roadmap 
 Attachment A-5.1 Performance Standards 
  

 

 *** 
 *** 
 *** 

*** 
 ***

 *** 
 ***

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  	Page 6	  	(Amendment 6 Restatement)

 SmartMeter Upgrade Project Supply Agreement (SSN) 

Annex A-5 – Functional Requirements and Product Roadmap 
 Attachment A-5.1 Performance Standards 
  

 

 Annex A-5 
 SSN Compliance Statement 
 Attachment A-5.2 

Functional Requirements Table4 

 
 [Refer to separate spreadsheet]

  

	4 	 Amended and Restated pursuant to Amendment 6. 

  

					
		  	PG&E and SSN Confidential	  	Attachment 2 Annex A-5
		  	Page 7	  	(Amendment 6 Restatement)

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

 ATTACHMENT 3 

Annex A-2 

(Amendment 6 Restatement) 

  

					
	 	  	PG&E and SSN Confidential	  	Attachment 3
		  		  	Annex A-2
		  		  	(Amendment 6 Restatement)

			
		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

 Annex A-2 
 Statement of Work 
  
 Amended and Restated pursuant to Amendment No. 6 

  
  

					
		  	PG&E and SSN Confidential	  	Attachment 3
		  	Page 1	  	Annex A-2
		  		  	(Amendment 6 Restatement)

			
		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

 Table of Contents 

 

									
	 	  	 	  	 	  	Page	 
	 1.      TASK 1 - PROJECT MANAGEMENT
	  	 	4	  
		  	1.1	  	SSN Responsibilities	  	 	4	  
		  	1.2	  	PG&E Responsibilities	  	 	4	  
	 2.      TASK 2 - NETWORK DESIGN AND
OPTIMIZATION
	  	 	4	  
		  	2.1	  	SSN Responsibilities	  	 	4	  
		  	2.2	  	Design Process	  	 	5	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
	 3.      TASK 3 – FIELD DEPLOYMENT
	  	 	15	  
		  	3.1	  	Task 3.1 General Field Deployment Responsibilities	  	 	15	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
	 4.      TASK 4 – UIQ HOSTING
	  	 	23	  
	 5.      TASK 5 - SYSTEM INTEGRATION
	  	 	23	  
		  	5.1	  	SSN Responsibilities	  	 	23	  
		  	5.2	  	PG&E Responsibilities	  	 	25	  
	 6.      TASK 6 – TESTING
	  	 	26	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
		  	***	  		  	 	***	  
	 7.      TASK 7- TECHNICAL SUPPORT SERVICES AND
TRAINING
	  	 	30	  
		  	7.1	  	Task 7.1 Technical Support Services	  	 	30	  
		  	7.2	  	Task 7.2 – Training	  	 	30	  
	 8.      
	  	 	***	  
		  	***	  		  	 	***	  
	 9.      ***
	  	 	***	  
	 10.    ADDITIONAL TASK ORDERS
	  	 	32	  
	 11.    CHARGES
	  	 	32	  

  
  

					
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Annex A-2 Statement of Work

 

  

 

 OVERVIEW 
  

	(a)	 This Statement of Work is a description of certain work performed or to be performed1 under the SmartMeter Program Upgrade Supply Agreement (the “Agreement”) between Pacific Gas and
Electric Company (PG&E) and Silver Spring Networks (SSN) related to SmartMeter Upgrade Project network design, deployment, optimization, integration, testing and ongoing support. For clarity, certain SmartMeter Upgrade Project hosting services
are described in Schedule O to the Agreement. 

  

	(b)	 This Statement of Work specifies the work to be provided by SSN for PG&E and it defines each Party’s roles and responsibilities.

  

	(c)	 SSN shall supply all necessary management, supervision, personnel, equipment, materials, tools, products, services, supplies, licenses and on-site
support to deliver the Products and Services as set forth in this Statement of Work and in the Agreement. 

  

	(d)	 The network access points (“Access Points”) and relays (“Relays) provided by SSN, including all associated attachments,
features, accessories and peripheral devices, and other tangible components of such Access Points and Relays, as such units are described in Annex A-7 (List of SSN Products and Product Tools) (the “Network Equipment”) shall be
scalable to support growth in the customer base through the purchase by PG&E of more Access Points, Relays and Software, as necessary, to support at least ***Meters. If more than *** Meters are deployed, refer to section 2.4 of this Annex A-2
and section 10.2 of Schedule O. 

  

	(e)	 During the SmartMeter Project, SSN shall allow and accommodate the presence of PG&E personnel at SSN’s and subcontractors’ facilities,
upon reasonable prior notice from PG&E. PG&E personnel will work at these facilities and perform QA audits and inspections in accordance with the Agreement. 

 

	(f)	 Exhibit 1 to this Statement of Work is a chart showing field network deployment activities before optimization (the “Deployment Activities
Chart”). The Parties refer to the Deployment Activities Chart throughout this Statement of Work to clarify the sequence of deployment activities and the dependencies between deployment activities. If there is any conflict between a
provision of this Statement of Work and the corresponding descriptions in the Deployment Activities Chart, the provision of this Statement of Work will have precedence. 

 

	1 	 In preparing Amendment No. 6, the parties did not attempt to update all of the Sections of this Annex A-2 to identify completed, ongoing and
future activities. Consequently, this Annex A-2 describes all of the services to be provided by SSN after the Effective Date of the Agreement (i.e. after July 23, 2008) as subsequently modified by amendments up to and including Amendment 6,
including certain services that have been completed prior to the Amendment 6 Effective Date. 

  
  

					
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Annex A-2 Statement of Work

 

  

 

	(g)	 This Annex A-2 is amended and restated pursuant to Amendment No. 6 to the Agreement. 

 

	1.	 TASK 1 - PROJECT MANAGEMENT 

  

	 	1.1	 SSN Responsibilities 

 The following project management tasks will be performed by SSN during the Deployment Period: 
 *** 
 *** 

*** 
 ***

 *** 

*** 
  

	 	1.2	 PG&E Responsibilities 

 *** 
 *** 

 

	2.	 TASK 2 - NETWORK DESIGN AND OPTIMIZATION 

  

	 	2.1	 SSN Responsibilities 

 *** 
 *** 

  
  

					
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 *** 
  

	 	2.2	 Design Process 

 *** 
 *** 

*** 
 *** 
 *** 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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Annex A-2 Statement of Work

 

  

 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
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 *** 

*** 
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 *** 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
  

 

	2 	 *** 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
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Annex A-2 Statement of Work

 

  

 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

 

	3.	 TASK 3 – FIELD DEPLOYMENT 

  

	 	3.1	 Task 3.1 General Field Deployment Responsibilities 

 

	 	(a)	 SSN Responsibilities 

   *** 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

     *** 

*** 
 *** 
 *** 

    *** 
  

	 	(b)	 PG&E Responsibilities 

     *** 
     ***

     *** 

    *** 
     *** 
     ***

  
  

					
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		  		  	(Amendment 6 Restatement)

			
		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

     *** 

 

	 	3.2	 Task 3.2 – Network Installation for initial Deployment Areas to be Completed 

The initial deployment areas to be completed are *** 
  

	 	(a)	 SSN Responsibilities 

SSN may provide one or more of the following *** tasks for this phase: 

*** 
 *** 
 *** 

*** 
 *** 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
		  	 SmartMeter Program Upgrade Supply Agreement (SSN)

Annex A-2 Statement of Work

 

  

 

 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
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Annex A-2 Statement of Work

 

  

 

   *** 

  *** 
   *** 
   *** 

 

	 	(b)	 PG&E Responsibilities 

   *** 
   *** 

  *** 
  

	 	(c)	 Fees for Task 3.2 

  

	 	(i)	 The fees for the Services provided under this Task 3.2 are set forth in the Table 6 of Annex B-1 (Pricing Tables). 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
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Annex A-2 Statement of Work

 

  

 

	3.3	 Task 3.1.1 – Deployment Support for MV-90 Replacement Project3 

  

	 	(a)	 Task 3.1.1.1 - Project Management 

  

	 	(i)	 SSN will provide *** months of project management services as outlined in Task 1 of this Annex A-2. PG&E responsibilities are also assumed to be
consistent with Task 1. 

  

	 	(b)	 Task 3.1.1.2 - Network Design 

  

	 	(i)	 SSN will ***. *** 

  

	 	(ii)	 SSN will also *** consistent with Section 2.2(e). of this Annex A-2. *** PG&E responsibilities are assumed to be consistent with those
listed in Section 2. 

  

	 	(c)	 Task 3.1.1.3 – Field Deployment 

  

	 	(i)	 SSN will provide guidelines to assist PG&E in minimizing the number of site visits. These guidelines will include ***.

  

	 	(ii)	 As PG&E completes the network and meter deployment, SSN will provide field troubleshooting, for a ***-month duration, in the following steps:

  

	 	(1)	 *** 

 *** 
 *** 

 

	3 	 Task 3.1.1 inserted pursuant to Amendment #8. 

  
  

					
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		  		  	(Amendment 6 Restatement)

			
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Annex A-2 Statement of Work

 

  

 

 
  *** 
  

	 	(iii)	 Assumptions 

   *** 
 *** 

*** 
  

	 	(d)	 Task 3.1.1.4 – Network Operations Center Support 

 

	 	(i)	 The SSN Network Operations Center (NOC) will provision a maximum of *** devices during the network installation period.

  

	 	(ii)	 The SSN NOC will also perform ***. 

  

	 	(e)	 Schedule 

  

	 	(i)	 The following is the schedule for Task 3.1.1. Any change to this schedule is considered out of scope. 

 

	 	(1)	 `Network Design Completed: *** 

  

	 	(2)	 Site Survey: *** 

  

	 	(3)	 Network Installation: *** 

  

	 	(4)	 Meter Deployment *** 

  

	 	(5)	 SSN acknowledges that all Task 3.1.1 work is to be completed on or before ***. 

 

	 	(f)	 Network Equipment Assumptions 

 Appendix A (Task 3.1.1 - MV-90 Replacement Project – Network Equipment Assumptions) to this Annex A-2 shows the network equipment assumptions for Task 3.1.1. 

  
  

					
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Annex A-2 Statement of Work

 

  

 

	 	(g)	 General Assumptions 

   *** 
   *** 

*** 
 *** 
  

	 	(iii)	 Appendix B (Task 3.1.1 - MV-90 Replacement Project - Site Survey Schedule) to this Annex A-2 is the planned site survey schedule for Task 3.1.1. Any
changes to this schedule could result in changes to pricing as they impact staffing requirements and timing. 

  

	 	(iv)	 Any effort beyond what is stated in this scope document is considered out of scope and will be included in a separate scope of work.

  

	 	(h)	 Fees for Task 3.1.1 

  

	 	(i)	 The Fees for Task 3.1.1 will be paid in a firm, fixed amount (Fixed Price) totaling $*** as specified in Table 6 (Statement of Work Charges) to
Annex B-1 (Pricing Tables) to Schedule B (Pricing and Payment Terms). This stated Fixed Price will be inclusive of all overhead costs, general and administrative fees and the like, travel and living expenses, and profit. SSN will bear

  
  

					
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Annex A-2 Statement of Work

 

  

 

 
the full risk of cost overruns and, conversely, will receive the full benefit of cost under-runs (except, in both cases, where the cost overruns or under-runs are due to PG&E making a
material change to the scope and/or specifications of Task 3.1.1). 
  

	4.	 TASK 4 – UIQ HOSTING 

 See Schedule O for a description of Hosting Services. 
  

	5.	 TASK 5 – SYSTEM INTEGRATION 

  

	 	5.1	 SSN Responsibilities 

  

	 	(a)	 SSN will perform the following tasks related to integrating with Ecologic Analytics (EA) during this phase. 

  *** 
   *** 
   *** 

  *** 
   *** 
   ***

  
  

					
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Annex A-2 Statement of Work

 

  

 

 
*** 
   *** 

  *** 
   *** 
   *** 

  *** 
   *** 
   *** 

  *** 
   *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 

  
  

					
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Annex A-2 Statement of Work

 

  

 

	 	(xvi)	*** 

  

	 	(b)	 During the system integration phase, SSN will perform the tasks set forth below in connection with the shipper file interface. Maintenance of
the interfaces or of any new interfaces requested by PG&E after network field deployment commences will require definition and scoping ***. 

  *** 
   *** 
   *** 

  *** 
   *** 
  

	 	(vi)	*** 

  

	 	5.2	 PG&E Responsibilities 

 *** 
 *** 

 

	4 	 Inserted pursuant to Amendment #1. 

  
  

					
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 *** 

*** 
 *** 
 *** 

*** 
 *** 
  

	6.	 Task 6 – Testing 

 This task describes the responsibilities of each Party with respect to supporting ***. 
  

	 	6.1	 Task 6.1 – *** 

  

	 	(a)	 SSN Responsibilities 

 SSN will perform the tasks listed below in connection with *** 

  *** 
   *** 
   *** 

  *** 
   *** 
   *** 

  
  

					
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   *** 

  *** 
   *** 
   *** 

 

	 	(b)	 PG&E Responsibilities 

   *** 
   *** 

  *** 
   *** 
   *** 

  *** 
   *** 
   *** 

  
  

					
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	 	6.2	 Task 6.2 – *** 

  

	 	(a)	 SSN Responsibilities 

 SSN will perform the tasks related to *** which are set forth below. 
   *** 
   *** 

  *** 
  

	 	(b)	 PG&E Responsibilities 

 PG&E will be responsible for creating formal testing documentation. 
  

	 	6.3	 Task 6.3 – *** 

  

	 	(a)	 SSN Responsibilities 

 SSN will perform the following tasks related to ***: 

  *** 
   *** 
   *** 

  *** 
   *** 
  

	 	(b)	 PG&E Responsibilities 

 PG&E will be responsible for ***. 

  
  

					
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	 	6.4	 Task 6.4 – *** 

 This task is to provide equipment and assistance for ***. The plan for ongoing support is developed under Task 6.6. 
  

	 	(a)	 SSN Responsibilities 

 SSN will perform the following tasks related to ***. 

  *** 
   *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

 

	 	(b)	 PG&E Responsibilities 

   *** 
   *** 

 

	 	6.5	 Task 6.5 – *** 

  

	 	(a)	 SSN Responsibilities 

 SSN will perform the tasks related *** which are set forth below. 

  *** 

  
  

					
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   *** 

  *** 
  

	 	(b)	 PG&E Responsibilities 

 PG&E will be responsible for ***. 
  

	 	6.6	 Task 6.6 – *** 

  

	 	(a)	 SSN Responsibilities 

 SSN will perform the tasks related to *** which are set forth below. 
   *** 
   *** 

  *** 
  

	 	(b)	 PG&E Responsibilities 

 PG&E will ***. 
  

	7.	 TASK 7- TECHNICAL SUPPORT SERVICES AND TRAINING 

 

	 	7.1	 Task 7.1 Technical Support Services 

  

	 	(a)	 SSN Responsibilities 

 SSN will provide technical support as described in Attachment H of the Agreement. 
  

	 	7.2	 Task 7.2 – Training 

  

	 	(i)	 See generally Schedule O Section 3.5 regarding training. 

  
  

					
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	***	 

*** 
 *** 
   *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
 *** 

*** 
 *** 
   *** 

  *** 
   *** 
  

	***	 

 *** 

  
  

					
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 *** 

*** 
  

	10.	 ADDITIONAL TASK ORDERS 

 The parties may agree to supplement the services and activities performed by SSN pursuant to this Statement of Work through the execution of mutually agreed task orders from time to time, subject to any
applicable funding and approval limits as advised by PG&E from time to time. Each task order, when approved and executed by the parties, will become part of this Statement of Work and the services performed by SSN under the task order will be
performed under and subject to the terms of this Statement of Work and the Agreement. Significant changes to the services and activities performed by SSN pursuant to this Statement of Work will be documented in a separate statement of work.

  

	11.	 CHARGES 

The Fees for the Services to be provided in this scope of work are set out in Pricing Table 6 in Annex B-1 to Schedule B (Pricing and Payment Terms).

 List of Exhibits 
  

			
	 Exhibit 1 to
 Annex A-2
	  	Chart Showing Field Network Deployment Activities Before Optimization (“Deployment Activities Chart”)
		
	 Exhibit 2 to
 Annex A-2
	  	***

  
  

					
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 SmartMeter Upgrade Supply Agreement 

Amendment 6 

ATTACHMENT 4 
 [Not Used] 

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

 ATTACHMENT 5 

Annex A-7 

(Amendment 6 Restatement) 

  

					
		  	PG&E and SSN Confidential	  	Attachment 5 Annex A-7
		  		  	(Amendment 6 Restatement)

 SmartMeter Program Upgrade Supply Agreement (SSN) 

 

 Schedule A 

Annex A-7 List of SSN Products and Product Support Tools1 
  

			
	 Hardware Product
	  	 Description

	 Access Point SG
	  	***
		
	 Relay SG
	  	***
		
	 eBridge / sBridge
	  	***
		
	 NIC
	  	***
		
	 Gas IMU
	  	 ***
  
 ***

		
	 Water IMU
	  	 ***
  
 ***

  

	1 	 Annex A-7 has been amended and restated pursuant to Amendment No. 6. 

  

					
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 SmartMeter Program Upgrade Supply Agreement (SSN) 

Annex A-7 List of SSN Products and Product Tools 

 

			
	 Software Product
	  	 Description

	 UtilityIQ® AMM
	  	 ***
  
 ***

		
	 UtilOS
	  	 ***
  
 ***

		
	 FWU
	  	 ***
  
 ***

		
	 MPC
	  	 ***
  
 ***

  

					
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 SmartMeter Program Upgrade Supply Agreement (SSN) 

Annex A-7 List of SSN Products and Product Tools 

 

			
	 ODS
	  	 ***
  
 ***

		
	 NEM
	  	 ***
  
 ***
  
 ***

 
 ***

  

			
	 Product Support
Tools

	 Tool
	  	 Description
  

Note the following represents the Product Support Tools available at the Amendment 6 Effective Date. If these are augmented or replaced the new
versions will be made available.

		
	 NODESIM
	  	 ***
  

***

		
	 Field Service Unit (FSU)
	  	 ***
  

***

		
	 CATT
	  	***

  

					
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 SmartMeter Program Upgrade Supply Agreement (SSN) 

Annex A-7 List of SSN Products and Product Tools 

 

			
		  	 ***
  

***

		
	 MANTIS
	  	***

 [end] 

  

					
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 Attachment 6 
 Schedule B – Annex B-2 
 Software Delivery Form 

Site Name:
                                         
                                         
                                       

Site Address:
                                         
                                         
                                       

Name of Service Provider and Software Product:
                                         
                    
 Method of Delivery:
(check 1 or 2) 
 1)
                            Remote Telecommunications 

Date Received:
                            Time Received:
                     
 Transmission
confirmation received from the Licensor (attach to this document) 
 2)
                            “Load and Leave” – Using this method, Service Provider
installed the Software on permanent storage of Customer’s computer and immediately thereafter removed from Customer’s site all of the media (CDs, Diskettes, etc) from which the Software was transferred. 

Date Received:
                            Time Received:
                     
 For purposes
of any optional support services and the optional professional services, if any, provided in relation to the above-referenced Software, Service Provider agrees that any additional software delivered to PG&E in the course of providing such
support and/or services will be delivered only under either of the above methods. 
 Attestation: 

PG&E Representative
(Signature)                    Service Provider Representative (Signature) 
             Printed Name
                                         
                         Printed Name 
 Copy of this completed form sent to Accounts Payable – Name:
                                        

 Purchase Order #
                                        
Order Form #
                                        

 Invoice #
                                        
Cost Center #
                                        

 Amendment 6 Attachment 5 Software Delivery Form 

 ATTACHMENT 7 
 Table 6 Statement of Work Charges - Annex B-1 
 to Schedule B (Attachment 7

 Amendment 6 Restatement) 
  

					
	Annex B1 Table 6 (Amendment 6 Restatement)	  	PG&E and SSN Confidential	  	
Table 6 Statement of Work Charges – Annex B-1

to Schedule B (Attachment 7
 Amendment 6 Restatement)

	  	  

 Table 6 - Statement of Work Charges (as updated by Amendment 6) 

 

																							
	Note: The charges shown below cover all Services provided from the Effective Date, as amended and restated pursuant to Amendment 6. Some of the charges have been
invoiced and/or paid prior to the Amendment 6 Effective Date, but are shown here for completeness.	  		  		  		  		  		  		  				  	
											
	 Description
	  	Item	  	PG&E P.O. Task
ID	  	Monthly
Recurring
Charges	  	One
Time
Service
Charges	  	Equipment
Unit Rates	  	Optional
Equipment
Charges	  	Total
Equipment
Charges	  	Optional
Monthly
Recurring
Charges	  	Other
Charges	 	  	 Notes

	 ***
	  	***	  	***	  		  		  		  		  		  		  	 	***	  	  	***
	 ***
	  	***	  	***	  		  		  		  		  		  		  	 	***	  	  	***
	 ***
	  		  		  		  		  		  		  		  		  				  	
	 ***
	  	***	  	***	  		  		  		  		  		  		  	 	***	  	  	***
	 ***
	  	***	  	***	  		  		  		  		  		  		  	 	***	  	  	***
	 ***
	  		  	***	  		  		  		  		  		  		  	 	***	  	  	***
	 ***
	  		  	***	  		  		  		  		  		  		  	 	***	  	  	***
	 ***
	  		  		  		  		  		  		  		  		  				  	

  

					
	  

Annex B1 Table 6 (Amendment 6 Restatement)
	  	 PG&E and SSN Confidential
 Page 1
	  	

																													
	 ***
	  		  	***	  		  				  				  		  				  		  	 	***	  	  	***
	 ***
	  		  		  		  				  				  		  				  		  				  	
	 ***
	  	***	  	***	  		  	 	***	  	  				  		  				  		  				  	***
	 ***
	  	***	  	***	  		  	 	***	  	  				  		  				  		  				  	***
	 ***
	  	***	  	***	  		  	 	***	  	  				  		  				  		  				  	***
	 ***
	  	***	  		  		  				  	 	***	  	  		  	 	***	  	  		  				  	***
	 ***
	  	***	  		  		  				  	 	***	  	  		  	 	***	  	  		  				  	
	 ***
	  	***	  		  		  				  	 	***	  	  		  	 	***	  	  		  				  	
	 ***
	  	***	  		  		  				  	 	***	  	  		  	 	***	  	  		  				  	
	 ***
	  	***	  		  		  				  	 	***	  	  		  	 	***	  	  		  				  	
	 ***
	  	***	  		  		  				  	 	***	  	  		  	 	***	  	  		  				  	
	 ***
	  	***	  		  		  				  	 	***	  	  		  	 	***	  	  		  				  	
	 ***
	  	***	  	***	  		  	 	***	  	  				  		  				  		  				  	***
	 ***
	  	***	  	***	  		  	 	***	  	  				  		  				  		  				  	***

  

					
	  

Annex B1 Table 6 (Amendment 6 Restatement)
	  	 PG&E and SSN Confidential
 Page 2
	  	

																									
	 ***

	 ***
	  	***	  	***	  		  		  		  		  		  				  	 	***	  	  	***
	 ***
	  	***	  	***	  		  		  		  		  		  				  	 	***	  	  	***
	 ***
	  	***	  	***	  		  		  		  		  		  	 	***	  	  				  	***
	 ***
	  		  		  		  		  		  		  		  				  				  	
	 ***
	  		  		  		  		  		  		  		  				  	 	***	  	  	***

  

					
	  

Annex B1 Table 6 (Amendment 6 Restatement)
	  	 PG&E and SSN Confidential
 Page 3
	  	

 *** 
  

							
	 ***
	  	***	 	  	***
	 ***
	  				  	
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	***
	 ***
	  	 	***	  	  	
			
	 ***
	  				  	
	 ***
	  	 	***	  	  	
	 ***
	  	 	***	  	  	
	 ***
	  	 	***	  	  	
	 ***
	  	 	***	  	  	
			
	 ***
	  	 	***	  	  	

  

																																																																																			
	 	  	***	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	 	 	  	***	 	  	 	 	  	***	 	  	 	 	  	***	 	  	 	 	  	 	 	  	 
	 ***
	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***	 	  	***
	 ***
	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	 	***	  	  	***

  

					
	  

Annex B1 Table 6 (Amendment 6 Restatement)
	  	 PG&E and SSN Confidential
 Page 4
	  	

																																											
	 ***
	  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  	***	  	***
	 ***
	  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  		  	***	  	

  

					
	  

Annex B1 Table 6 (Amendment 6 Restatement)
	  	 PG&E and SSN Confidential
 Page 5
	  	

 Attachment 8 to Amendment 6 

SSN-PG&&E Confidential 
  

					
	 	  	SSN Rate	 	 
	 Resource Type
	  	Per Day	 	Per hr
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***
	 ***
	  	***	 	***

 *** 
 ***

 Annex B1 Table 7 (Amendment 6 Restatement) 

 AMENDMENT NO. 5 

TO THE SMARTMETER PROGRAM UPGRADE SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 

SILVER SPRING NETWORKS, INC 

  
  

PG&E and SSN Confidential 
 Page 1 

 Amendment No. 5 

SmartMeter Program Upgrade Supply Agreement 
 Between 
 Pacific Gas and Electric Company and Silver Spring Networks,
Inc. 
  
 This amendment no. 5
(“Amendment 5”) to the SmartMeter Program Upgrade Supply Agreement between Pacific Gas end Electric Company (“PG&E”) and Silver Spring Networks, Inc, (“SSW”), dated July 23 2008, as amended (the
“Agreement”) is made and entered into on the date of last signature below. 
 NOW, THEREFORE, in consideration of the promises and
mutual covenants between the Parties and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereby agree to amend the Agreement as follows: 

 

	1.	Amendments to Schedule A, Annex A-2 Statement of Work 

  

	(a)	 Section 4.3 (Task 4.3 - *** Hosting) of Annex A-2 (Statement of Work) is deleted in its entirety. 

 

	(b)	 Section 4.4 (Task 4.4 - *** Environment Hosting) is amended by adding new sections (a)(x) as follows: 

 

	 	“(x)	 SSN will build a ***.” 

  

	(c)	 Section 4.5 (Task 4.6 - *** Environment Hosting) is amended by’ adding new sections (a)(x) as follows: 

 

	 	“(x)	 SSN will build a ***SSN will ***” 

  

	2.	Replacement of Schedule A, Annex A-4 Third Party Products and IT Infrastructure Specifications 

 

	(a)	 Schedule A, Annex A-4 (Third Party Products and IT Infrastructure Specifications) is deleted and replaced with Schedule A — Annex A-4
(Amended - Version 2). Third. Party Products and IT Infrastructure Specifications in the form attached to this Amendment 5 as Attachment 1. 

 

	(b)	 For the avoidance of doubt, Schedule A - Annex. A-4 (Amended - Version 2) Third Party Products and IT Infrastructure Specifications incorporates and
supersedes changes to Annex A-4 made in Amendment 3 to the Agreement. 

  

	(c)	 The *** are to-be-determined and are not included in Annex A-4 and will be agreed upon by the Parties. 

 

	3.	Replacement of Schedule B, Annex B-1, Table 6 Pricing Table 

  

	(d)	 Table 8 (Statement of Work Charges) to Annex B-1 (Pricing Tables) to Schedule B (Pricing and Payment Terms) is deleted and replaced with Table 6 -
Statement of Work Charges (Amended - Version 2) in the form attached to this Amendment 5 as Attachment 2. 

  
  

PG&E and SSN Confidential 
 Page 2 

 SmartMeter Upgrade Supply Agreement 

Amendment 5 
  

 

	(e)	 For the avoidance of doubt, Table 6 - Statement of Work Charges (Amended – Version 2) incorporates and supersedes charges set out in
Amendment 1, Amendment 2 and Amendment 3 to the Agreement. 

  

	4.	Amendments to Schedule 0 Production Hosting Services 

  

	(a)	 Section 21(c) of Schedule O (Production Hosting Services) is deleted and replaced with the following: 

 

	 	“(c)	 SSN’s obligations to provide the reports referred to in this Schedule O shall commence as described in Section 3.5”

  

	(b)	 Section 3.4 of Schedule O (Production Hosting Services) is. amended as follows: 

3.4(b)(i)(1) - *** is replaced with ***; 
 3.4(b)(ii)(1) - *** is replaced with ***; 
 3.4(b)(iii)(6) - *** is replaced with
***; 
 New Section 3.4(b)(iii)(7) is added as follows: “Memory - available kilobytes ***;”; and 

Section 3.4(b)(iv) is deleted. 
  

	(c)	 Sections 4.4(a) and 4.4(b) of Schedule O (Production Hosting Services) are deleted and replaced with the following: 

 

	 	“(a)	 SSN will implement a backup solution to back up Data ***. If incremental backups are used, SSN will: 

 

	 	(i)	retain the ***; 

  

	 	(ii)	perform a full *** to be agreed by the Parties; and 

  

	 	(iii)	perform ***. 

  

	 	(b)	 If any Data in the UtilityIQ System is corrupted or lost, SSN will take ***. PG&E will ***.” 

 

	(d)	 Section 5.1(c) of Schedule O (Production Hosting Services) is deleted and replaced with the following: 

 

	 	“(c)	 For the avoidance of doubt, there are *** for the provision of the Field Network Management Services associated with hosting of the *** meter
system. A charge will apply to the *** and *** meter system.” 

  
  

PG&E and SSN Confidential 
 Page 3 

 SmartMeter Upgrade Supply Agreement 

Amendment 5 
  

 

	5.	Addition of Schedule P *** Hosting and *** Services 

 A new Schedule P (*** Hosting and *** Services) in the form attached to this Amendment 5 as Attachment 3 is-added to the Agreement. 

 

	6.	General Provisions 

  

	(a)	 If there is any inconsistency between the terms of this Amendment 5 and the Agreement or any prior amendment to the Agreement, this Amendment 5 will
take precedence. 

  

	(b)	 Capitalized terms used but not defined in this Amendment 5 have the meanings given to them in the Agreement. 

 

	(c)	 This Amendment 5 may be executed in counterparts, each of which when so executed and delivered will be deemed an original, and all of which taken
together will constitute one and the same instrument. Each Party will receive a duplicate original of the counterpart copy or copies executed by it. A facsimile or pdf copy of this Amendment 5, including the signature pages hereto, will be deemed to
be an Original. This Amendment 5 is not effective unless signed by both Parties. 

  

	(d)	 Except as expressly provided herein, all terms and conditions of the Agreement shall continue in full force and effect.

  
  

PG&E and SSN Confidential 
 Page 4 

 SmartMeter Upgrade Supply Agreement 

Amendment 5 
  

 

 Intending to be legally bound, each of the Parties has caused its duly authorized representative to
execute this Amendment 5, on the date set forth below. 
  

									
	PACIFIC GAS AND ELECTRIC COMPANY	 		 	SILVER SPRING NETWORKS, INC.
					
	By:	 	/S/    JOHN SKERRY	 		 	By:	 	/S/    ERIC P. DRESSELHUYS
	Printed:	 	John Skerry	 		 	Printed:	 	Eric P. Dresselhuys 
	Title:	 	Portfolio Manager	 		 	Title:	 	VP
	Date:	 	5/27/09	 		 	Date:	 	5/26/09

  
  

PG&E and SSN Confidential 
 Page 5 

 Schedule A - Annex A-4 (Amended - Version 2) 

Third Party Products and IT infrastructure Specifications 

 
  

 This Schedule is based upon PG&E ‘specifications and assumptions as understood by the Parties
at the Effective Date and may be subject to change based upon the collaboration and mutual agreement of the Parties. 
  

	1.	Utility IQ Version *** - Production Environment 

 Table 1A to 1C below set out all the third party products (software, equipment and maintenance) required to implement a Utility IQ Version ****** head and system in PG&E’s data center to
support the deployment of a *** meter SmartMeter System with meters an *** mix of *** to *** intervals. This comprised the production system. 
 Table 1A — UIQ v*** Production Environment - Hardware 
  

											
	 Servers
	  	 Contents
	  	 Hardware.
	  	 OS
	  	 Quantity
	  	 Approx Cost

	 ***
	  	***	  	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 1 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 1A – UIQ v*** Production Environment - Hardware 

 

											
	 Servers
	  	 Contents
	  	 Hardware
	  	 OS
	  	 Quantity
	  	 Approx Cost

	 ***
	  	***	  	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 2 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 1B – UIQ v*** Production Environment – Network Equipment

  

									
	 Equipment
	  	 Interfaces/Modules
	  	 Purpose
	  	 Quantity
	  	 Approx Cost

	 ***
	  	 ***
	  	***	  	***	  	***

 Table 1C — UIQ v*** Production Environment - Hardware and Software Maintenance (Yearly)

  

							
	 Type
	  	 Purpose
	  	 Comments
	  	 Quantity

	 ***
	  	 ***
	  	 ***
	  	 ***

  
  

PG&E and SSN Confidential 
 Page 3 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

	2.	Utility IQ Version *** – *** Environment 

 Table 2A to 2D below set out all the third party products (software, equipment and maintenance) required to implement a Utility IQ Version ****** in the *** environment to support a *** meters and
a ****** with meters at an *** mix of *** to *** intervals. 
 Table 2A - UIQ v*** Environment Hardware 

 

											
	 Servers
	  	 Contents
	  	 Hardware
	  	 OS
	  	 Quantity
	  	 Approx Cost

	 ***
	  	***	  	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 4 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 2A – UIQ v.*** Environment Hardware 

 

											
	 Servers
	  	Contents	 	Hardware	 	OS	 	Quantity	 	Approx Cost.
	 ***
	  	***	 	***	 	***	 	***	 	***
						
	Operations Equipment	  		 		 		 		 	
	 ***
	  	***	 	***	 	***	 	***	 	***
						
	Other Items	  		 		 		 		 	
	 ***
	  	***	 	***	 	***	 	***	 	***

 Table-2B — UIQ v*** Environment Network Equipment 

 

									
	 Equipment
	  	Interfaces/Modules	 	Purpose	 	Quantity	 	Approx Cost
	       ***
	  	***	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 5 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 2B – UIQ v*** Environment Network Equipment 

 

									
	 Equipment
	  	 Interfaces/Modules
	  	 Purpose
	  	 Quantity
	  	 Approx Cost

	***	  	***	  	***	  	***	  	***

 Table 2C – UIQ v*** Environment – Network Cables/Equipment 

 

							
	 Type
	  	 Purpose
	  	 Comments
	  	 Quantity

	 ***
	  	***	  	***	  	***

 Table 2D - U1Q v*** Environment - Hardware and Software Maintenance (Yearly) 

 

							
	 Type
	  	 Purpose
	  	 Comments
	  	 Quantity

	 ***
	  	***	  	***	  	***
		  		  		  	

  
  

PG&E and SSN Confidential 
 Page 6 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 2D – UIQ v*** Environment – Hardware and Software Maintenance (Yearly)

  

							
	 Type
	  	 Purpose
	  	 Comments
	  	 Quantity

	 ***
	  	***	  	***	  	
	 Software

	***	  	***	  		  	***

  
  

PG&E and SSN Confidential 
 Page 7 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

	3.	Utility IQ Version *** – Production Environment 

 Table 3A to 3C below set out all the third party products (software, equipment and maintenance) required to implement a Utility IQ Version *** system in PG&E’s data center to support the full
deployment of a *** meter SmartMeter System with meters at an *** mix of *** to *** intervals. This comprises the production system. 
 Table 3A – UIQ v*** Production Environment - Hardware 
  

											
	 Servers
	  	 Contents
	  	 Hardware
	  	 OS
	  	 Quantity
	  	 Approx Cost.

	***	  	***	  	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 8 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 3A- UIQ v*** Production Environment — Hardware 

 

											
	 Servers
	  	 Contents
	  	 Hardware
	  	 OS
	  	 Quantity
	  	 Approx.Cost

	 ***
	  	***	  	***	  	***	  	***	  	***
	 Operations Equipment

	 ***
	  	***	  	***	  	***	  	***	  	***
	 Other items

	 ***
	  	***	  	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 9 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 35 — UIC4 v*** Production Environment - Network Element 

 

									
	 Equipment
	  	 Interfaces/Modules
	  	 Purpose
	  	 Quantity
	  	 Approx Cost

	 ***
	  	***	  	***	  	***	  	***

 Table 3C - UIQ v*** Production Environment - Hardware and Software Maintenance (Yearly) 

 

							
	 Type
	  	 Purpose
	  	 Comments
	  	 Quantity

	Hardware	  		  		  	
	***	  	***	  	***	  	***
	Software	  		  		  	
	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 10 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

	4.	Utility IQ Version *** – *** Environment 

 Table 4A to 4D below set out all the third party products (software, equipment and maintenance) required to implement a Utility IQ Version *** in the *** environment to support a ***
environment of a *** meters and a *** meters with meters at an *** mix of *** to *** intervals. 
 Table 4A- UIQ v*** Environment Hardware 
  

											
	 Servers
	  	 Contents
	  	 Hardware
	  	 OS
	  	 Quantity
	  	 Approx Cost

						
	 ***
	  	***	  	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 11 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 4A- UIQ v*** Environment Hardware 

 

											
	 Servers
	  	Contents	 	Hardware	 	OS	 	Quantity	 	Approx Cost
	***	  	***	 	***	 	***	 	***	 	***
	Operations Equipment	  		 		 		 		 	
	***	  	***	 	***	 	***	 	***	 	***
	 Other Items
	  		 		 		 		 	
	***	  	***	 	***	 	***	 	***	 	***

 Table 4B- UIQ v*** Environment Hardware 

 

									
	 Equipment
	  	Interfaces/Modules	 	Purpose	 	Quantity	 	Approx Cost
	***	  	***	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 12 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 4B - UIQ v*** Environment Network Equipment 

 

									
	 Equipment
	  	 Interfaces/Modules
	  	 Purpose
	  	 Quantity
	  	 Approx Cost

	 ***
	  	***	  	***	  	***	  	***

 Table 4C - UIQ v*** Environment – Network Cables/Equipment 

 

							
	 Type
	  	 Purpose
	  	 Comments
	  	 Quantity

	 ***
	  	***	  	***	  	***

 Table 4D - UIQ v*** Environment – Hardware and Software Maintenance (Yearly) 

 

							
	 Type
	  	 Purpose
	  	 Comments
	  	 Quantity

	Hardware
	 ***
	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 13 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 4D - UIQ v*** Environment – Hardware and Software Maintenance (Yearly)

  

							
	 Type
	 	 Purpose
	 	 Comments
	 	 Quantity

	 ***
	 	***	 	***	 	
	Software
	 ***
	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 14 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

	5.	Utility IQ Version *** - Production Environment 

 Tables 5A to 5D below set out all the third part products (software, equipment and maintenance) and configuration required to implement a Utility IQ *** system to support the deployment of *** meters at
the *** mix of *** to *** intervals. These products also support UIQ *** and UIQ *** up to *** meters, subject to SAN performance meeting SSN requirements. This comprises the production system. 

Table 5A – Production for PG&E – Utility 1A v*** 

 

											
	 Description
	 	 Servers
	 	 Contents
	 	 OS
	 	 Quantity
	 	 HBA

	 ***
	 	***	 	***	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 15 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 5A – Production for PG&E – Utility 1A v*** Hardware

  

											
	 Description
	 	 Servers
	 	 Contents
	 	 OS
	 	 Quantity
	 	 HBA

	 ***
	 	***	 	***	 		 	***	 	

 Table 5B – Production for PG&E – Utility 1A v3*** - Storage 

 

					
	 Hardware
	  	Quantity	 
	 ***
	  	 	***	  
	 Software
	  			
	 ***
	  	 	***	  

 Table 5C – Production for PG&E – Utility 1A v*** - Network 

 

					
	 Hardware
	  	Quantity	 
	 ***
	  	 	***	  

  
  

PG&E and SSN Confidential 
 Page 16 

 Attachment 1 to Amendment 5 to SmartMeterTM Upgrade Supply Agreement 
 Annex A-4 Third Party Products and IT Infrastructure Specifications 
 (Amended –
Version 2) 
  
  

 Table 5D – Production for PG&E – Utility 1A v*** - Software

  

					
	 Hardware
	  	Quantity	 
	 ***
	  	 	***	  

  
  

PG&E and SSN Confidential 
 Page 17 

 Attachment 2 to Amendment 5 to SmartMeterTM Program Upgrade Supply Agreement 
 Schedule B – Pricing and Payments Terms 
 Annex B-1 – Pricing Tables

  
  

																					
	 Description
	  	Item	 	PG&E
P.O.
Task ID	 	Monthly
Recurring
Charges	 	One Time
Service
Charges	 	Equipment
Unit Rates	 	Optional
Equipment
Charges	 	Total
Equipment
Charges	 	Optional
Monthly
Recurring
Charges	 	Other Charges	 	Notes
	 ***
	  	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 1 

 Attachment 2 to Amendment 5 to SmartMeterTM Program Upgrade Supply Agreement 
 Schedule B – Pricing and Payments Terms 
 Annex B-1 – Pricing Tables

  
  

																					
	 Description
	  	Item	 	PG&E
P.O.
Task ID	 	Monthly
Recurring
Charges	 	One Time
Service
Charges	 	Equipment
Unit Rates	 	Optional
Equipment
Charges	 	Total
Equipment
Charges	 	Optional
Monthly
Recurring
Charges	 	Other Charges	 	Notes
	 ***
	  	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 2 

 Attachment 2 to Amendment 5 to SmartMeterTM Program Upgrade Supply Agreement 
 Schedule B – Pricing and Payments Terms 
 Annex B-1 – Pricing Tables

  
  

																					
	 Description
	  	Item	 	PG&E
P.O.
Task ID	 	Monthly
Recurring
Charges	 	One Time
Service
Charges	 	Equipment
Unit Rates	 	Optional
Equipment
Charges	 	Total
Equipment
Charges	 	Optional
Monthly
Recurring
Charges	 	Other Charges	 	Notes
	 ***
	  	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 3 

 Attachment 2 to Amendment 5 to SmartMeterTM Program Upgrade Supply Agreement 
 Schedule B – Pricing and Payments Terms 
 Annex B-1 – Pricing Tables

  
  

																					
	 Description
	  	Item	 	PG&E
P.O.
Task ID	 	Monthly
Recurring
Charges	 	One Time
Service
Charges	 	Equipment
Unit Rates	 	Optional
Equipment
Charges	 	Total
Equipment
Charges	 	Optional
Monthly
Recurring
Charges	 	Other Charges	 	Notes
	 ***
	  	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***	 	***

  
  

PG&E and SSN Confidential 
 Page 4 

 Attachment 3 to Amendment 5 to SmartMeter Upgrade Supply Agreement 

Schedule P 
  

 

 SCHEDULE P 
 [Deleted in its entirety by Amendment No. 6] 
  

  

 AMENDMENT NO. 4 

TO THE SMARTMETER PROGRAM UPGRADE SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 

SILVER SPRING NETWORKS, INC. 

  
 CONFIDENTIAL

 Amendment No. 4 

To 

SmartMeter Program Upgrade Supply Agreement 
 Between 
 Pacific Gas and Electric Company and Silver Spring Networks,
Inc. 
 This amendment No. 4 (“Amendment 4”) to the SmartMeter Program Upgrade Supply Agreement
(“Agreement”) between Pacific Gas and Electric Company (“PG&E”) and Silver Spring Networks, Inc. (“SSN”), dated July 23, 2008, is made and entered into on the date of last signature below. Herein, each of
PG&E and SSN may individually be referred to as a “Party” and both may collectively be referred to as the “Parties”. 
 NOW, THEREFORE, in consideration of the promises and mutual covenants between the Parties and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged,
the Parties hereby agree to amend the Agreement as follows: 
  

	 	•	 	 Step-Down Transformer Reimbursement 

 SSN agrees to reimburse PG&E for the following costs associated with the installation of step-down transformers: 

$*** per unit for step-down transformer installation, plus***$***, for travel to the step-down transformer locations

 SSN will reimburse these costs contingent upon the following items: 

 

	 	1.	PG&E will make commercially reasonable efforts to limit the aggregate costs of the tasks performed below. 

 

	 	2.	Step-down transformers will only be installed at those locations identified in the network design and whose available voltage is above *** volts.

  

	 	3.	***. 

  

	 	4.	***. 

  

	 	5.	***. 

  

	 	6.	Reimbursement by SSN applies to step-down transformer installations that occur prior to the date that SSN provides network equipment with the voltage tolerance.

 Amendment No. 4 
 Page 2 of 2 
  

 All provisions of the Agreement, except as supplemented by Amendments 1, 2 and 3, shall remain in full
force and effect and are reaffirmed. Governing law and venue for this amendment 4 shall be the governing law set forth in the Agreement. This Amendment 4 may be executed in counterparts, each of which when so executed and delivered will be deemed an
original, and all of which taken together will constitute one and the same instrument. Each Party will receive a duplicate original of the counterpart copy or copies executed by it. A facsimile or pdf copy of this Amendment 4, including the
signature pages hereto, will be deemed to be an original. This Amendment 4 is not effective unless signed by both Parties. 
 Intending to be
legally bound, each of the Parties has caused its duly authorized representative to execute this Amendment 4, on the date set forth below. 
  

									
	Pacific Gas and Electric Company	 		 	Silver Spring Networks, Inc.
					
	By:	 	 /S/    P.L. DIETEBLE
	 		 	By:	 	 /S/    ERIC P.
DRESSELHUYS

	Printed:	 	 P.L. Dieteble
	 		 	Printed:	 	 Eric P. Dresselhuys

	Title:	 	 Manager Project Support
	 		 	Title:	 	 VP

	Date:	 	 4/7/09
	 		 	Date:	 	 3/31/09

  

 SmartMeter Upgrade Supply Agreement 

 

 AMENDMENT NO. 3 

TO THE SMARTMETER PROGRAM UPGRADE. SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 

SILVER SPRING NETWORKS, INC 

  

 SmartMeter Upgrade Supply Agreement 

 

 Amendment No. 3 

To 

SmartMeter Program Upgrade Supply Agreement 
 Between 
 Pacific Gas and Electric Company and Silver Spring Networks,
Inc. 
  
  
 This amendment No. 3 (“Amendment 3”) to the SmartMeter Program Upgrade Supply Agreement between Pacific Gas and Electric Company (“PG&E”) and Silver Spring.
Networks, Inc, (“SSN”), dated July 23 2008, as amended (the “Agreement”) is made and entered into on the date of last signature below. 
 NOW, THEREFORE, in, consideration of the promises and mutual covenants between the Parties and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged,
the Parties hereby, agree to amend the Agreement as follows: 
  

	1.	Amendment of Schedule. A, Annex A-4 - Third Party Products and IT Infrastructure Specifications. 

Section 2 (Utility IQ Version ***) to Schedule A, Annex A-4 - Third Party Products and IT Infrastructure of the
Agreement is deleted and replaced with Section 2 (SSN Production for PG&E – Utility IQ Version *** and Version ***) attached to this Amendment 3. 
  

	2.	Addition of Schedule O – Production Hosting Services 

 A new Schedule O – Production Hosting Services in the form attached to this Amendment 3 is added to the Agreement. 
  

	3.	Addition to Annex BA Pricing Tables 

  

	(a)	 Table 6 (Statement of Work Charges) to Annex 8-1 (Pricing Tables) to Schedule B (Pricing and Payment Terms) is amended by adding the following new
pricing for Production Hosting Services. The table below supersedes and replaces all prior charges associated with Section 4.2 (Task 4.2 – Production Hosting) of Annex A-2 (Statement of Work) to the Agreement. 

Production Hosting Charges 
  

									
	 Description
	  	 Catalog

Number
	  	 Unit Price
	  	 Quantity
	  	 Total

	UIQ Management	  		  		  		  	
	 ***
	  	***	  	***	  	***	  	***

  
  

PG&E and SSN Confidential 
 Page 1 

 SmartMeter Upgrade Supply Agreement 

Amendment 3 
  

 

 Production Hosting Charges 

 

									
	 Description
	  	 Catalog Number
	  	 Unit Price
	  	 Quantity
	  	 Total

	***	  	***	  	***	  	***	  	***
	Data Center Management	  		  		  		  	
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
		  		  		  	Total	  	***

  

	(b)	 The Production Hosting Charges that -are noted as one time fees will be invoiced on signature of this Amendment 3 by both parties.

  

	(c)	 The monthly recurring Production Hosting Charges will be invoiced at the commencement of the month in which services are received.

  

	(d)	 SSN will invoice charges for development of reporting monthly on a time and materials basis, not to exceed amounts set out above, as follows: ***;
SLA Reporting - ***. 

  

	(e)	 Monthly hosting fee includes all ***. 

  

	(f)	 Setup fee includes all ***. 

  

	(g)	 Expedite fee for delivery in less than the ***. 

  

	4.	General Provisions 

  

	(a)	 Capitalized terms used but not defined in this Amendment 3 have the meanings given to them in the Agreement. 

 

	(b)	 This Amendment 3 may be executed in counterparts, each of which when so executed and delivered will be deemed an original, and all of which taken
together will constitute one and the same instrument. Each Party will receive a duplicate original of the counterpart copy or copies executed by it. A facsimile or pdf copy of this Amendment 3, including the signature pages hereto, will be deemed to
be an original. This Amendment 3 is not effective unless signed by both Parties. 

  
  

PG&E and SSN Confidential 
 Page 2 

 SmartMeter Upgrade Supply Agreement 

Amendment 3 
  

 

	(c)	 Except as expressly provided herein, all terms and conditions of the Agreement shall continue in full force and effect.

  
  

PG&E and SSN Confidential 
 Page 3 

 SmartMeter Upgrade Supply Agreement 

Amendment 3 
  

 

 intending to be legally bound, each of the Parties has caused its duly authorized representative to
execute this Amendment 3, on the date set forth below. 
  

									
	Pacific Gas and Electric Company	 		  	Silver Spring Networks, Inc.
					
	By:	 	 /S/    JOHN SKERRY
	 		  	By:	  	 /S/    ERIC P.
DRESSELHUYS

	Printed:	 	 John Skerry
	 		  	Printed:	  	 Eric P. Dresselhuys

	Title:	 	 Portfolio Manager
	 		  	Title:	  	 VP

	Date:	 	 4/2/09
	 		  	Date:	  	 3/31/09

  
  

PG&E and SSN Confidential 
 Page 4 

 AMENDMENT NO. 2 

TO THE SMARTMETER PROGRAM UPGRADE SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 

SILVER SPRING NETWORKS, INC. 

 SmartMeter Upgrade Supply Agreement 

SCHEDULE O 

[Amended and restated in its entirety by Amendment No. 6] 

 Amendment No. 2 

To 

SmartMeter Program Upgrade Supply Agreement 
 Between 
 Pacific Gas and Electric Company and Silver Spring Networks,
Inc. 
 This amendment No. 2 (“Amendment 2”) to the SmartMeter Program Upgrade Supply Agreement
(“Agreement”) between Pacific Gas and Electric Company (“PG&E”) and Silver Spring Networks, Inc. (“SSN”), dated July 23, 2008, is made and entered into on the date of last signature below. Herein, each of
PG&E and SSN may individually be referred to as a “Party” and both may collectively be referred to as the “Parties”. 
 NOW, THEREFORE, in consideration of the promises and mutual covenants between the Parties and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged,
the Parties hereby agree to amend the Agreement as follows: 
  

	 	1.	 Task 4.1 (*** Continuation of Services) in Annex A-2 (Statement of Work) is hereby extended *** months from *** through *** at the monthly hosting
fee of ***. 

  

	 	2.	 Task 4.4 (*** Environment Hosting) in Annex A-2 (Statement of Work) is hereby extended *** months from *** through *** at the monthly hosting fee of
***. 

  

	 	3.	 Task 4.5 (*** Environment Hosting) in Annex A-2 (Statement of Work) is hereby extended *** months from *** through *** at the monthly hosting fee of
***. 

 This amendment 2 may be executed in counterparts, each of which when so executed and delivered will be deemed an
original, and all of which taken together will constitute one and the same instrument. Each Party will receive a duplicate original of the counterpart copy or copies executed by it. A facsimile or pdf copy of this Amendment 2, including the
signature pages hereto, will be deemed to be an original. This Amendment 2 is not effective unless signed by both Parties. 

 Intending to be legally bound, each of the Parties has caused its duly authorized representative to execute
this Amendment 2, on the date set forth below. 
  

									
	Pacific Gas and Electric Company	 		  	Silver Spring Networks, Inc.
					
	By:	 	 /s/ John Skerry
	 		  	By:	  	 /s/ Eric P. Dresselhuys

	Printed:	 	 John Skerry
	 		  	Printed:	  	 Eric P. Dresselhuys

	Title:	 	 IT Portfolio Manager
	 		  	Title:	  	 VP

	Date:	 	 2/5/09
	 		  	Date:	  	 1/30/09

 AMENDMENT NO. 1 

TO THE SMARTMETER PROGRAM UPGRADE SUPPLY AGREEMENT 
 BETWEEN 
 PACIFIC GAS AND ELECTRIC COMPANY 

AND 

SILVER SPRING NETWORKS, INC. 

 Amendment No. 1 

To 

SmartMeter Program Upgrade Supply Agreement 
 Between 
 Pacific Gas and Electric Company and Silver Spring Networks,
Inc. 
 This amendment No. 1 (“Amendment 1”) to the SmartMeter Program Upgrade Supply Agreement
(“Agreement”) between Pacific Gas and Electric Company (“PG&E”) and Silver Spring Networks, Inc. (“SSN”), dated July 23, 2008, is made and entered into on the date of last signature below. Herein, each of
PG&E and SSN may individually be referred to as a “Party” and both may collectively be referred to as the “Parties”. 
 NOW, THEREFORE, in consideration of the promises and mutual covenants between the Parties and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged,
the Parties hereby agree to amend Annex A-2 (Statement of work) and Annex B-1 (Pricing Tables) to the Agreement as follows: 
  

	 	1.	 Amendment to Annex A-2 (Statement of Work). 

  

	 	A.	The following new section 4.6 – ***-Lite Hosting is hereby added: 

 “4.6 TASK 4.6 – ***-lite Hosting 
  

	 	(a)	SSN Responsibilities 

  

	 	(i)	SSN will set up, configure and host an ***-lite environment at *** consisting of Equipment and associated software to be used as an interim ***. These tasks and
activities shall include: 

 *** 
  

	 	(ii)	*** 

  

	 	(iii)	*** 

  

	 	(iv)	*** 

  

	 	(v)	*** 

  

	 	(vi)	*** 

  

	 	(vii)	*** 

  

	 	(viii)	*** 

  

	 	(ix)	*** 

  

	 	(b)	PG&E Responsibilities 

  

	 	(i)	***. 

  

	 	(ii)	***. 

  

	 	(iii)	***. 

  

	 	B.	The following is hereby added to Task 5 (System Integration, SSN Responsibilities): 

“5.1(a)(xvi) ***” 
  

	 	2.	 Amendment to Table 6 (Statement of Work Charges) to Annex B-1 (Pricing Tables) to Schedule B (Pricing and Payment Terms).

  

	 	A.	The following pricing is hereby added to Task 3.2 (Network Installation for Initial Deployment Areas to be Completed in 2008): 

 

							
	 Description
	  	Unit Price	 	Quantity	 	Total
	 ***
	  	***	 	***	 	***
		  		 		 	 
	 TOTAL
	  		 		 	***
		  		 		 	 

	 	B.	The following new Task 4.6 (***-lite Hosting) pricing is hereby added: 

  

							
	 Description
	  	Unit Price	 	Quantity	 	Total
	 Task 4.6 – ***
	  	***	 	***	 	***
	 Task 4.6 – ***
	  	***	 	***	 	***
		  		 		 	 
	 TOTAL
	  		 		 	***
		  		 		 	 

 *Includes *** Cost of *** that will not be invoiced to PG&E to the extent *** and/or
SSN are able to use the allotment of space and power for other customers. Included with any invoice for the recurring monthly fee, SSN will certify in writing that neither *** nor SSN were able to use the allotment of space and power for other
customers for the month being invoiced. 
  

	 	C.	The following new pricing is hereby added to Task 5: 

  

					
	 Description
	  	One Time
Service
Charge	 	Notes
	 Task 5 – ***
	  	***	 	***

 This amendment 1 may be executed in counterparts, each of which when so executed and delivered will be deemed an
original, and all of which taken together will constitute one and the same instrument. Each Party will receive a duplicate original of the counterpart copy or copies executed by it. A facsimile or pdf copy of this Amendment 1, including the
signature pages hereto, will be deemed to be an original. This Amendment 1 is not effective unless signed by both Parties. 
 Intending to be
legally bound, each of the Parties has caused its duly authorized representative to execute this Amendment 1, on the date set forth below. 
  

									
	Pacific Gas and Electric Company	 		  	Silver Spring Networks, Inc.
					
	By:	 	 /s/ John Skerry
	 		  	By:	  	 /s/ Eric P. Dresselhuys

	Printed:	 	 John Skerry
	 		  	Printed:	  	 Eric P. Dresselhuys

	Title:	 	 IT Portfolio Manager
	 		  	Title:	  	 VP

	Date:	 	 1/22/09
	 		  	Date:	  	 1/14/09

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