Document:

Exhibit
10.56

 

David Powell, Inc.

3190 Clearview Way

Suite 100

San Mateo, CA  94402

650-357-6000

650-357-6001 (fax)

FS@davidpowell.com

 

PERSONAL
& CONFIDENTIAL

 

October 17, 2003

 

Mr. Shawn M. O’Connor

President, Chief Executive Officer, and Director

Pharsight Corporation

800 West El Camino Real

Suite 200

Mountain View, CA  94040

 

Re:  Financial Services

 

Dear Shawn:

 

This letter is to document the arrangement between David Powell
Financial Services and Pharsight Corporation.

 

SERVICES

 

Cynthia Stevens will serve as the Interim Chief Financial Officer.  She will report to you directly in this role
and will be responsible for all finance-related activities of the company.

 

COST

 

Cynthia’s time, as the Interim Chief Financial Officer, will be billed
at a rate of $25,000 per month (payable in two semi-monthly installments).

 

TERMS

 

Fees are billed on the 16th and the 1st of the
month for the prior period and are due upon receipt.  A copy of DPI’s Standard Terms and Conditions is attached as
Exhibit A.

 

APPROVAL

 

Shawn, if the above is agreeable to you, please sign this letter in the
space below and return the original copy to DPI.

 

 

Again, thank you for giving the Financial Services Division of David
Powell, Inc. the opportunity to be of service to Pharsight.  We look forward to working with you.

 

	
  Sincerely,

  	
   

  	
  Accepted:

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  /s/ Shawn M.
  O’Connor

  	
   

  
	
  William R. Gerth

  	
   

  	
  Shawn M. O’Connor

  	
   

  
	
  President

  	
   

  	
  Pharsight Corporation

  	
   

  
	
  Financial Services Division

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  WRG/jdm

  	
   

  	
   

  	
   

  
	
  Enclosure

  	
   

  	
  10/17/03

  	
   

  
	
   

  	
   

  	
  Date

  	
   

  

 

2

 

EXHIBIT A

STANDARD TERMS AND
CONDITIONS

DAVID POWELL, INC. -
FINANCIAL SERVICES DIVISION

 

1.  Services:  David Powell, Inc., Financial Services
Division (“DPI”) will use reasonable efforts to perform the services (the
“Services”) described in the engagement letter between DPI and the Client
addressed therein (the “Letter”) to which these Standard Terms and Conditions
are attached as Exhibit A.  Client will
provide DPI with all resources (physical and human) reasonably requested by DPI
to enable DPI to perform the Services.

 

2.  Fees and Expenses:  Unless otherwise specified in the engagement
letter, fees will be billed semi-monthly, on the sixteenth and first day of
each month.  Expenses incurred by DPI on
behalf of the Client will be billed on the sixteenth and the first day of the
month when incurred with the fee billings. 
All invoices are due upon receipt.

 

3.  Terms:  Unless otherwise specified in the engagement
letter, this engagement will continue for two months.  After the minimum two-month engagement period, however, either
party may terminate the engagement by giving the other party 30 days’ prior
written notice.  The term of the
engagement may be extended at any time by mutual agreement of the parties and,
unless otherwise agreed, the provisions of the Letter and these Standard Terms
and Conditions will apply to any such extension.

 

4.  Independent Contractor:  DPI is an independent contractor, and will
indemnify the Client and hold it harmless to the extent of any obligation
imposed by law on the Client to pay any withholding taxes, social security,
unemployment or disability insurance, or similar items in connection with any
payments made by the Client for the Services.

 

5.  No Assurance of Funding:  Client acknowledges and understands that DPI
cannot and does not guarantee that Client will obtain funding which it deems
acceptable or adequate as a result of DPI’s performance of the Services.

 

6.  Indemnification:  Client will indemnify, defend DPI and
Cynthia Steves and hold them harmless against any and all claims, damages,
costs, fines, penalties, liabilities, attorneys, and other professional fees
and disbursements, suffered, incurred by, or asserted against DPI or Cynthia
Stevens in connection with its performance of the Services to the fullest
extent permitted under applicable law, except when such claims arise as a
result of DPI’s or Cynthia’s gross negligence, gross or willful
misconduct.  Client represents and
warrants to DPI and Cynthia Stevens that its Articles of Incorporation and
Bylaws contain provisions authorizing such indemnification.  In addition, Client will ensure that Cynthia
is covered by its directors and officers’ liability insurance policy.  The obligations of Client under this
paragraph are hereinafter collectively referred to as “Indemnity
Obligations.”   The Indemnity
Obligations shall survive for a period of five (5) years, any termination of
DPI’s and Cynthia’s services under this agreement and any amendment or
modification thereto.  Client agrees to
promptly tender any payments due to DPI or Cynthia Stevens, and/or counsel,
under or in respect of the Indemnity Obligations, within three (3) business
days following written demand by DPI or Cynthia Stevens, and/or their counsel,
which demand shall include a detailed description of each such obligation
demanded.  Client’s Indemnity
Obligations shall not apply to costs or to amounts paid in settlement of any
loss, claim, damage, liability, or action if such settlement is effected
without the consent of Client, which consent shall not be unreasonably
withheld.

 

7.  Non-Solicitation:  Client and DPI each agree not to solicit the
other’s employees without the other’s prior written consent.  If an employee should resign from one party
and become employed by the other party within the 120-day period following such
employee’s effective date of resignation, then the hiring party will be deemed
to have breached its obligations hereunder. 
The parties agree that, in such event, the hiring party will pay the
other party, for such breach, an amount equal to one-fourth (1/4) of the
terminated employee’s first year’s targeted cash compensation, including base
salary and bonus, offered by the hiring party.

 

8.  Expiration:  The proposal contained in this letter is
valid for ten calendar days from proposal date.

 

3Exhibit 10.1

 

Overland Storage PPA 1585-042103

 

***  Confidential portions of
this document have been redacted and separately filed with the Commission.

 

 

PRODUCT PURCHASE AGREEMENT

 

 

NO. 1585-042103

 

1

 

TABLE OF
CONTENTS

 

	
  1.

  	
   

  	
  SCOPE OF
  AGREEMENT

  
	
   

  	
  1.1 General.

  
	
   

  	
  1.2
  Eligible Purchasers

  
	
   

  	
  1.3
  Term of Agreement

  
	
   

  	
  1.4
  Committed Volume

  
	
   

  	
   

  	
   

  
	
  2.

  	
   

  	
  DEFINITIONS

  
	
   

  	
  2.1 Definitions

  
	
   

  	
   

  	
   

  
	
  3.

  	
   

  	
  ORDERING AND SHIPMENT OF PRODUCT

  
	
   

  	
  3.1 In General

  
	
   

  	
  3.2 Orders

  
	
   

  	
  3.3 Blanket Purchase Orders

  
	
   

  	
  3.4 Order
  Acceptance and Acknowledgment

  
	
   

  	
  3.5
  Emergency Orders

  
	
   

  	
  3.6 Forecasts

  
	
   

  	
  3.7 Lead Times

  
	
   

  	
  3.8 Inventory Requirements

  
	
   

  	
  3.9 Order
  Changes

  
	
   

  	
  3.10
  Purchase Reports

  
	
   

  	
  3.11 Delivery,
  Shipment and Packaging

  
	
   

  	
   

  	
   

  
	
  4.

  	
   

  	
  PRICES AND PAYMENT TERMS

  
	
   

  	
  4.1 Prices

  
	
   

  	
  4.2 Payment
  Terms

  
	
   

  	
  4.3 Offset

  
	
   

  	
  4.4 Discounts and Rebates

  
	
   

  	
  4.5 Sales Taxes and Duties

  
	
   

  	
  4.6
  Financial Condition

  
	
   

  	
   

  	
   

  
	
  5.

  	
   

  	
  [***]

  
	
   

  	
   

  	
   

  
	
  6.

  	
   

  	
  PRODUCT RETURNS; NON-CONFORMING PRODUCT

  
	
   

  	
  6.1 Return Materials
  Authorization

  
	
   

  	
  6.2
  Return Charges

  
	
   

  	
  6.3 Duty
  to Remove Marks or Destroy Non-conforming Product

  
	
   

  	
  6.4
  Correction of Non-conforming Product

  
	
   

  	
   

  	
   

  
	
  7.

  	
   

  	
  ENGINEERING PROCESS OR DESIGN CHANGES

  
	
   

  	
  7.1 Supplier Proposed Changes

  
	
   

  	
  7.2 Notice of Proposed Change

  
	
   

  	
  7.3
  HP Proposed Changes

  
	
   

  	
  7.4 Safety Standard Changes

  
	
   

  	
   

  	
   

  
	
  8.

  	
   

  	
  QUALITY

  
	
   

  	
  8.1
  Quality System

  

 

2

 

	
   

  	
  8.2 Product
  Holds

  
	
   

  	
  8.3 HP’s Right to
  Inspect Facilities

  
	
   

  	
  8.4  Reports

  
	
   

  	
  8.5
  SUPPLIER RATING

  
	
   

  	
   

  	
   

  
	
  9.

  	
   

  	
  SAFETY

  
	
   

  	
   

  	
   

  
	
  10.

  	
   

  	
  WARRANTIES

  
	
   

  	
  10.1 Product General
  Warranties

  
	
   

  	
  10.2 Product
  Intellectual Property Warranties.

  
	
   

  	
  10.3
  Warranty Periods

  
	
   

  	
  10.4 Software and
  Documentation Warranty

  
	
   

  	
  10.5 Services and
  Support Warranty

  
	
   

  	
  10.6 Compliance with
  Applicable Law

  
	
   

  	
  10.7
  Warranty Exclusions

  
	
   

  	
  10.8 DISCLAIMER

  
	
   

  	
   

  	
   

  
	
  11.

  	
   

  	
  SUPPORT; OTHER SERVICES

  
	
   

  	
  11.1
  General

  
	
   

  	
  11.2 New HP Products

  
	
   

  	
  11.3 HP
  Property

  
	
   

  	
  11.4
  Substitute Products

  
	
   

  	
  11.5
  Survival of Support Obligations

  
	
   

  	
   

  	
   

  
	
  12.

  	
   

  	
  DISCONTINUANCE OF PRODUCT

  
	
   

  	
  12.1 [***] Buy
  Rights

  
	
   

  	
  12.2 HP’s
  Right to Manufacture

  
	
   

  	
  12.3 Survival
  of [***] Buy Rights

  
	
   

  	
   

  	
   

  
	
  13.

  	
   

  	
  LOSS
  CONTROL

  
	
   

  	
  13.1
  Business Continuity

  
	
   

  	
  13.2
  Safety, Security and Fire Protection

  
	
   

  	
   

  	
   

  
	
  14.

  	
   

  	
  MARKETING AND LICENSING

  
	
   

  	
  14.1
  Marketing Authority

  
	
   

  	
  14.2
  No Rights in Marks

  
	
   

  	
  14.3
  Private Labeling

  
	
   

  	
  14.4
  Software License

  
	
   

  	
  14.5
  Documentation License

  
	
   

  	
   

  
	
  15.

  	
   

  	
  INTELLECTUAL PROPERTY PROTECTION

  
	
   

  	
  15.1 Supplier’s Duty to
  Defend

  
	
   

  	
  15.2
  HP’s Duty to Notify

  
	
   

  	
  15.3 Actions After
  Injunction or Order

  
	
   

  	
  15.4
  Limitations

  
	
   

  	
  15.5 Intellectual Property
  Developed under this Agreement

  
	
   

  	
   

  	
   

  
	
  16.

  	
   

  	
  TRADE REQUIREMENTS

  
	
   

  	
   

  	
   

  
	
  17.

  	
   

  	
  CLASSIFICATION AND LICENSING AUTHORITY

  

 

3

 

	
  18.

  	
   

  	
  GOVERNMENTAL COMPLIANCE

  
	
   

  	
  18.1 Duty
  to Comply

  
	
   

  	
  18.2 Social and Environmental
  Responsibility

  
	
   

  	
  18.3 Environmental
  Requirements

  
	
   

  	
  18.4 Procurement Regulations

  
	
   

  	
  18.5 Anti-Terrorism
  Security Measures

  
	
   

  	
   

  	
   

  
	
  19.

  	
   

  	
  FORCE MAJEURE EVENTS

  
	
   

  	
  19.1
  Delaying Causes

  
	
   

  	
  19.2 Occurrence of a
  Delaying Cause

  
	
   

  	
  19.3 Resumption of
  Performance

  
	
   

  	
   

  	
   

  
	
  20.

  	
   

  	
  EVENTS OF DEFAULT AND REMEDIES

  
	
   

  	
  20.1
  Events of Default

  
	
   

  	
  20.2 Rights and
  Remedies Upon Default

  
	
   

  	
  20.3 Cover
  Costs

  
	
   

  	
   

  	
   

  
	
  21.

  	
   

  	
  CONFIDENTIAL INFORMATION

  
	
   

  	
  21.1
  Confidential Information

  
	
   

  	
  21.2 Exclusions

  
	
   

  	
  21.3
  Personal Data

  
	
   

  	
   

  	
   

  
	
  22.

  	
   

  	
  INSURANCE AND INDEMNITY

  
	
   

  	
   

  	
   

  
	
  23.

  	
   

  	
  LIMITATION OF LIABILITY

  
	
   

  	
  23.1 Liability Disclaimers

  
	
   

  	
  23.2 Liability Limitations

  
	
   

  	
  23.3 Exceptions to Liability
  Disclaimers and Limitations

  
	
   

  	
  23.4 EXCLUDED DAMAGES

  
	
   

  	
   

  	
   

  
	
  24.

  	
   

  	
  TERMINATION

  
	
   

  	
  24.1 Termination for
  Convenience

  
	
   

  	
  24.2 Termination for Default

  
	
   

  	
  24.3 Termination for
  Assignment

  
	
   

  	
  24.4 Termination Pursuant to Other
  Power

  
	
   

  	
  24.5 Effect of Termination

  
	
   

  	
  24.6
  Termination Claim

  
	
   

  	
   

  
	
  25.

  	
   

  	
  MISCELLANEOUS

  
	
   

  	
  25.1 Notices

  
	
   

  	
  25.2 Exhibits; Other
  Documents

  
	
   

  	
  25.3 Independent Contractors

  
	
   

  	
  25.4 Assignment

  
	
   

  	
  25.5 No Waiver

  
	
   

  	
  25.6 No Third Party
  Beneficiary

  
	
   

  	
  25.7 Headings; Interpretation

  
	
   

  	
  25.8 Publicity

  
	
   

  	
  25.9
  Severability

  

 

4

 

	
   

  	
  25.10
  Entire Agreement

  
	
   

  	
  25.11 [***]

  
	
   

  	
  25.13
  Counterparts

  
	
   

  	
  25.14 Authority of Signatory

  
	
   

  	
  25.15 Disputes/Escalation
  Process

  
	
   

  	
   

  
	
   

  	
   

  	
  Signature Authorization

  
	
   

  	
   

  
	
  EXHIBIT
  A..PRODUCT DESCRIPTION AND SPECIFICATION

  
	
   

  
	
  EXHIBIT
  B..DELIVERY, PACKAGING AND SHIPPING REQUIREMENTS

  
	
   

  
	
  EXHIBIT
  C..SERVICE AND SUPPORT REQUIREMENTS

  
	
   

  
	
  EXHIBIT
  D..CONFIDENTIAL DISCLOSURE AGREEMENT

  
	
   

  
	
  EXHIBIT
  F..RECIPIENTS FOR NOTICES

  
	
   

  
	
  EXHIBIT
  G..MARKETING REQUIREMENTS

  
	
   

  
	
  EXHIBIT
  H..SOFTWARE AND DOCUMENTATION WARRANTY

  
	
   

  
	
  EXHIBIT
  I..FLEXIBILITY AGREEMENT

  
	
   

  
	
  EXHIBIT
  J..QUALITY, WARRANTY and WARRANTY COMPENSATION

  
	
   

  
	
  EXHIBIT
  K..PRICING

  
	
   

  
	
  EXHIBIT
  M..HP REGIONAL TRADE GUIDELINES

  

 

5

 

PRODUCT
PURCHASE AGREEMENT

 

NO.
1585-042103

 

This PRODUCT PURCHASE
AGREEMENT (“Agreement”) is entered into as of the 31st day of
July 2003 (the “Effective Date”) by and between HEWLETT-PACKARD COMPANY
(“HP”), a Delaware corporation, having its principal place of business located
at 3000 Hanover Street, Palo Alto, California 94304, and OVERLAND STORAGE, INC.
(“Supplier”), a

 

ý    corporation

 

o    limited liability company

 

other,

 

organized and operating
under the laws of California with its principal place of business at:

 

4820 Overland
Avenue

San Diego, California 92123.

 

 

RECITALS

 

WHEREAS, Supplier wishes
to sell, and HP wishes to purchase, goods or services, or both, upon the terms
and conditions hereinafter provided; and

 

WHEREAS, Supplier and HP
intend to establish mutual understanding concerning such sales and purchases
and, in so doing and in performing hereunder, meet the parties’ respective
needs for a well-defined and stable relationship in an atmosphere of close
cooperation and mutual trust.

 

NOW, THEREFORE, in
consideration of the mutual promises and covenants herein contained, Supplier
and HP hereby agree as follows:

 

1.             SCOPE OF AGREEMENT

 

1.1   General. The goods to be provided hereunder are set forth in
Exhibit A (the “Goods”). Goods will meet Specifications and any other
requirements which may be attached hereto or referred to herein. Any services
to be provided, whether primary performance hereunder as set forth in Exhibit C
(the “Services”) or performed in connection with the furnishing of Goods, will
meet generally accepted practices and standards and any other requirements

 

6

 

which may be attached
hereto or referred to herein. As used herein, “Product” refers interchangeably
to Goods or Services, or both in combination, unless the context expressly
otherwise provides.

 

1.2   Eligible Purchasers. [***] and, as may be mutually agreed in writing by
Supplier and HP, [***] pursuant to the terms of this Agreement; provided that:

 

1.2.1 [***];

 

1.2.2 [***];and

 

1.2.3 As may reasonably
be requested [***].

 

Each Eligible Purchaser will, when purchasing Product
pursuant to this Agreement, state as may be reasonably acceptable to Supplier
that such Eligible Purchaser is purchasing Product pursuant to this Agreement,
[***] with respect to any Accepted Order for Product; provided that nothing
herein restricts or otherwise limits modification or waiver of this Agreement,
or part hereof, with respect to any such Order upon mutual agreement in writing
[***].  Anything in this Agreement to
the contrary notwithstanding, any liability disclaimer or limitation in this
Agreement applicable to HP or Supplier inter se will be applicable to each
Eligible Purchaser and to Supplier inter se; provided that [***].

 

1.3 Term of Agreement. This Agreement will be effective
upon execution by the parties and covers a period (the “Term”) which commences
as of the Effective Date and continues for one (1) year and thereafter
continues indefinitely unless terminated earlier under the terms of this
Agreement; provided that in no event will this Agreement continue longer than
three (3) years from the Effective Date unless extended or renewed upon mutual
written agreement of the parties.

 

1.4 Committed Volume. [***] nothing in this Agreement
obligates HP to purchase any minimum quantity of Product. This Agreement sets
forth the terms and conditions during the Term which govern Orders and
Acknowledgments for Product or which otherwise apply to any legally binding volume
commitment for Product. Any Order or Acknowledgment or other legally binding
volume commitment for Product which is entered during the Term will remain
governed by this Agreement notwithstanding expiration or termination of this
Agreement for any reason. Unless otherwise agreed, [***] within which to
purchase Product at the then current volume rate and pricing then in effect.
[***]. Unless otherwise agreed, if Supplier is unable, for any reason or no
reason, to furnish or delays furnishing committed volume, [***] with this
Agreement.

 

7

 

2.             DEFINITIONS

 

2.1 Definitions.
As used in this Agreement, and in addition to other terms elsewhere defined in
this  Agreement,
each of the following terms has the indicated meanings:

 

“Accepted Order” means an
Order as to which Supplier has issued its Acknowledgment accepting the Order or
which is deemed accepted as set forth in Section 3.4 or which otherwise
constitutes a contract under Applicable Law, is legally binding or legally
enforceable.

 

“Acknowledgment” means a
written or electronic acknowledgment or confirmation issued by Supplier in
response to and following Supplier’s receipt of an Order issued by HP or an
Eligible Purchaser to Supplier for Delivery of Product.

 

“Affiliate” means an
entity whose voting shares are owned less than fifty percent (50%), but at
least ten percent (10%), by a party to this Agreement and which is not
controlled by, or under common control with, a party to this Agreement as its
Subsidiary.

 

“Applicable Law” means
all constitutions, laws, statutes, codes, ordinances, orders, judgments,
decrees, injunctions, rules, regulations, permits and legally binding
requirements of all federal, state and local governmental authorities
applicable to any party’s performance under this Agreement.

 

“Backlog” means Orders
placed by HP or Eligible Purchasers and not yet shipped by Supplier to the
destination required under the Order.

 

“Business Day” (whether
initial letters are capitalized or not) means a Day other than a Saturday,
Sunday or a Day on which U.S. commercial banks in [***], or, if different,
commercial banking institutions in the location at which performance of an act
or obligation under this Agreement is to occur, are closed or required to close
under Applicable Law.

 

“Confidential
Information” has the meaning set forth in Section 21.1.

 

“Control” (including the
terms “controlling,” “controlled by” and “under common control with”) means the
possession, direct or indirect, of the power to direct or cause the direction
of the management and policies of a person or entity, whether through the
ownership of voting securities, by contract or otherwise.

 

“Day” (whether initial
letter is capitalized or not) means a calendar day and includes Saturdays,
Sundays and holidays, except that, in the event that an obligation to be
performed under this Agreement falls due on a day other than a Business Day,
the obligation will be deemed due on the first Business Day thereafter.

 

8

 

“Delaying Cause” has the
meaning set forth in Section 19. 1.

 

“Delivery” means, in
accordance with an Accepted Order and this Agreement, delivery to common
carrier for shipment or shipment and arrival of Product at the receiving area,
as HP or an Eligible Purchaser may designate, and Supplier may agree, from time
to time during the Term. “Deliver” or usage of similar import refers to a
Delivery.

 

“Delivery Date” means the
date specified in an Accepted Order for the Delivery of Product by Supplier to
the destination required under the Accepted Order.

 

“Discontinued Product”
has the meaning set forth in Section 12. 1.

 

“Documentation” means the
technical documentation that Supplier will provide with Product from time to
time during the Term and to the extent HP may reasonably request and show need
for access.

 

“Eligible Purchaser”
means [***].

 

“Emergency Order” has the
meaning set forth in Section 3.5.

 

“Engineering Change” has
the meaning set forth in Section 7. 1.

 

“Epidemic Failure” has the
meaning set forth in Exhibit J.

 

“Failure Rate” has the
meaning set forth in Exhibit J.

 

“Field Failure” has the
meaning set forth in Exhibit J.

 

“Forecast” means HP’s
non-binding (except as may be required in Exhibit I with respect to buffer
inventory) estimate of purchases of Product over a [***] period, or such other
period as may be designated by the parties.

 

“HP Contractor” or
“Contractor” means any third party which performs work for HP or HP
Subsidiaries or Affiliates and which requires Product from Supplier. HP
Contractors are independent contractors of HP or its Subsidiaries or Affiliates
and are not legally related to HP or its Subsidiaries or Affiliates as agent,
employee, partner, joint venturer or other manner.

 

“HP Products” means the
HP products or systems that include or incorporate Product and that will be
marketed and sold to end-user customers by HP or HP Subsidiaries or Affiliates
and its and their resellers.

 

“HP Property” means all
property including without limitation models, tools, equipment, copies of
designs and documentation and other materials that may be

 

9

 

furnished to Supplier by
HP or on HP’s behalf or separately paid for by HP for use by Supplier in
connection with this Agreement or any Order.

 

“HP Warehouse” means any
facility which is owned, leased, rented or use of which is otherwise arranged
by HP where HP inventory, including raw material, components and
work-in-process, may be stored.

 

“Hubs” means Supplier or
Supplier’s logistic service providers which store, maintain or handle Supplier
Managed Inventory.

 

“Indemnitee” has the
meaning set forth in Section 15. 1.

 

“Infringing Product’ has
the meaning set forth in Section 15.3.

 

“Intellectual Property
Rights” means any ideas, whether or not patentable, inventions, discoveries,
processes, works of authorship, marks, names, know-how, and any and all rights
in such materials on a worldwide basis, including any rights in patents,
inventor’s certificates, utility models, copyrights, moral rights, trade
secrets, mask works, trade names and marks and other analogous rights.

 

“IP Claim” has the
meaning set forth in Section 15. 1.

 

“Lead Time” means the
time between the date an Order is issued and the Delivery Date.

 

“Mark” (whether initial
letter is capitalized or not) means any trademark, service mark, trademark and
service mark application, trade dress, trade name, logo, insignia, symbol,
design or other marking identifying a party or its products.

 

“Month” and “year” mean
calendar month and year.

 

“Non-cancelable Order”
means an Accepted Order that due to special circumstances (e.g., ordered
quantities or item of Product) or agreement of the parties may not be
rescheduled or canceled by HP, except as set forth in Section 3.9. Any
Accepted Order for Unique Product will be deemed to be a Non-cancelable Order.

 

“Non-conforming Product”
means any Product which after Delivery and reasonable opportunity for
inspection and acceptance does not comply with the Specifications or otherwise
does not comply with the requirements of an Accepted Order or this Agreement.

 

“Non-SMI” has the meaning
set forth in Section 3.8.

 

10

 

“Order” means a written
or electronic purchase order or release issued by HP or an Eligible Purchaser
to Supplier for Delivery of Product.

 

“Product” has the meaning
set forth in Section 1.1 and includes any Goods and services set forth in
Exhibit A, Parts and, as the context may allow, all related Documentation and
other deliverables provided pursuant to this Agreement. “Parts” means the
spares, replacements, components and other items that may be supplied in  conjunction
with or as additions to Product.

 

“Return Materials
Authorization” or “RMA” has the meaning set forth in Section 6.1.

 

“Schematics” means
construction and assembly drawings, photo-tooling for PCBs, and codes, software
or firmware for custom or proprietary components.

 

“Services” has the
meaning set forth in Exhibit C.

 

“Shipment” (whether
initial letter is capitalized or not) means the date of shipment from
Supplier’s facility, or in the case of Product shipped from a third party
warehouse, the date of shipment from the third party warehouse to HP or an
Eligible Purchaser’s facility.

 

“Software” means one or
more programs capable of operating on a controller, processor or other device
or hardware product. Software may be a separate Product, included with another
Product or fixed in a device or hardware product and not removable in normal
operation.

 

“Specifications” means
Supplier’s standard specifications for Product, the technical and functional
requirements for Product set forth in Exhibit A, any Unique Specification and
any other requirements which may be attached hereto or referred to herein or
agreed to by the parties or which may be published in Supplier’s manuals and
technical data sheets for Product in effect on the date Supplier Delivers the
corresponding Order.

 

“Subcontractor” means any
third party, under contract or other arrangement with Supplier, with
responsibility for supply of components or parts for Product, Support of
Product, or for assembly, storage or configuration of Product.

 

“Subsidiary” means an
entity controlled by, or under common control with, a party to this Agreement,
through ownership or control of fifty percent (50%) or greater of the voting
power of the shares or other means of ownership or control, for as long as such
ownership or control continues to exist.

 

“Supplier Managed  Inventory”
or “SMI” means a program or process for Supplier’s inventory to be stored at
Hubs or within Supplier’s designated area within an HP Warehouse.

 

11

 

“Support” means technical
support and other Services as set forth in Exhibit C, standard services Supplier
customarily provides for Product, or substantial equivalent, and services for
Product  mutually
agreed to be provided by Supplier to HP; provided that if Product includes or  constitutes
Software, Support also includes fixes, updates and upgrades, unless otherwise
agreed.

 

“Technical Information”
means Supplier’s manufacturing information and technology to produce Product
and provide Support, including without limitation: (i) specifications,
software, schematics, designs, drawings or other materials pertinent to the
most current  revision level of manufacturing of Product; (ii) copies of
all inspection, manufacturing, test and quality control procedures and any
other work processes; (iii) designs relating to jigs, fixtures and tooling;
(iv) Supplier history files; (v) support documentation; and (vi) any additional
technical information or materials that may be agreed to by the parties.

 

“Term” has the meaning
set forth in Section 1.3.

 

“Unique Materials” means
special parts or components or dedicated raw materials which are used in the
production of HP’s Unique Product and which cannot reasonably be reused,
reworked, returned, sold or otherwise incorporated into any other products
manufactured by Supplier.

 

“Unique Product” means
Product that is unique in nature, customer-specific to HP and cannot be resold
by Supplier to customers other than HP without major modification.

 

“Unique Specification”
means a specialized or particularized requirement of HP which is unique to HP
and which does not include industry standards or conventional requirements or
guidelines or Supplier’s own standards, requirements or guidelines.

 

3.             ORDERING AND SHIPMENT OF PRODUCT

 

3.1 In
General.
HP and Eligible Purchaser may order Product in one or more of the following
ways: (a) by issuing a standard purchase order or Order; (b) by issuing a
Blanket Purchase Order; or (c) according to any applicable SMI process.  Only an Order which fully complies with the
terms of this Agreement can create a binding obligation to purchase for HP or
the Eligible Purchaser. Each Order must be in writing (which includes
electronic form). A binding obligation to purchase by HP or an Eligible
Purchaser and to sell by the Supplier is created when the Order is Acknowledged
and accepted by the Supplier as provided herein. Such obligation to purchase
and sell is limited to the Products and quantity covered by the applicable
Order.

 

12

 

3.2 Orders. Each sale and purchase of Product under
this Agreement will be initiated by an Order issued to Supplier by HP or an
Eligible Purchaser. [***]. HP or an eligible Purchaser may
schedule regular intervals for Deliveries by an Order setting forth the
intervals. This Agreement applies to all Orders for Product and all Acknowledgment
of Orders whether or not the Order or Acknowledgment refers to this Agreement.

 

3.3 Blanket Purchase
Orders.
[***]. Except as may be set forth in Exhibit I, [***]. Supplier will use its
commercially reasonable efforts to fulfill all Forecasts it receives from HP
and/or the Eligible Purchaser that are associated with Blanket Purchase Orders.
..

 

3.4 Order Acceptance and Acknowledgment.
[***]; provided that such confirmation of receipt does not constitute an
acceptance of the Order unless it expressly so states. [***]. Unless otherwise
expressly agreed by HP, Delivery must be in strict conformity with Accepted
Orders and time is of the essence.

 

3.5 Emergency Orders. HP or an Eligible Purchaser may
issue Orders on an emergency basis (“Emergency Order”). Subject to availability
of Product, Supplier will use reasonable commercial efforts to fill Emergency
Orders upon acceptance thereof by Supplier.

 

3.6 Forecasts. As Supplier may reasonably request,
[***]. Supplier will use all commercially reasonable efforts to fulfill all
Forecasts provided to it by HP. HP may revise any Forecasts as necessary.

 

3.7 Lead Times. [***]. Either party may request a
change in Lead Times at any time, and any change announced by Supplier will
apply unless otherwise agreed; provided that Lead Times may not be materially
lengthened on less than [***] prior notice.

 

3.8 Inventory
Requirements.
[***] Use of an SMI process, whether with Hubs, HP Warehouse or otherwise, may
require additional or different terms and conditions and is subject to mutual
agreement. Inventory requirements for an SMI process may be agreed by the
parties. Without limiting any of the obligations or liabilities  of
Supplier, Supplier will maintain, at its own expense, as long as this Agreement
is in effect, insurance policies of the kind and limits listed below

 

3.9 Order Changes. [***] by notice to Supplier as set
forth in this Section; provided that any increase in quantity or any
rescheduling to an earlier Delivery Date is subject to Supplier’s
Acknowledgment as set forth in Section 3.4. [***]. At any time prior to
Shipment, HP may decrease any Accepted Order; provided that quantities under a
Non-cancelable Order may not be decreased, and Non-cancelable Orders may not be
canceled, to the extent Supplier has commenced production or acquired special
components or dedicated raw materials for production. Accepted Orders for
Product not shipped from Hubs 

 

13

 

may be canceled at any
time prior to Supplier’s commencement of production, and those shipped from
Hubs may be canceled at any time prior to Shipment. If HP cancels or modifies
any Accepted Order upon less than applicable notice or other requirement set
forth in this Section, Supplier may invoice HP Supplier’s customary
cancellation charge.

 

3.10 Purchase Reports. Within [***] after close of each
HP fiscal quarter, Supplier will provide HP a report which details purchases of
Product by HP and all Eligible Purchasers by item, quantity and purchase
location, showing total quantities shipped, total dollars invoiced, returns,
percent of on-time and on-quality orders and such other information as HP and
Supplier may mutually determine is appropriate. Reports will be sent to HP’s
respective purchase locations, and a report detailing HP’s total purchases will
be sent to HP’s primary contact set forth in Exhibit F.

 

3.11 Delivery, Shipment and
Packaging. As set forth in Exhibit B, attached hereto.

 

4.             PRICES AND PAYMENT TERMS. Prices, payment terms and
other pricing terms will be as follows:

 

4.1  Prices.
Prices [***] during the Term.

 

4.2  Payment Terms. Payment terms are [***]. No invoice may be dated or
submitted earlier than date of Delivery. Any prompt payment discount will be
calculated from the same date. Payment will be in U.S. currency unless
otherwise stated. Payment terms are firm for the entire Term unless changed by
mutual written agreement of the parties.

 

4.3  Offset.
With respect to any payment, reimbursement or other amount owed by Supplier to
HP under this Agreement, [***] by HP to Supplier under this Agreement or any
other agreement.

 

4.4  Discounts and Rebates. Discounts and rebates [***].

 

4.5 Sales Taxes and Duties. Unless otherwise agreed,
prices are exclusive of all taxes or duties (other than taxes levied on
Supplier’s income) that Supplier may be required to collect or pay upon
purchase, sale or shipment of Product. Any such taxes or duties must appear as
a separate item on Supplier’s invoice. HP will pay such taxes or duties unless
HP is exempt. Where applicable, HP will provide Supplier with an exemption
resale certificate.

 

4.6 Financial Condition. Any credit line extended to an
Eligible Purchaser will be subject to Supplier’s normal credit standards and
approval procedures in effect from time to time during the Term. [***], and
Supplier will make available to HP, upon written request, information as may be
reasonable, customary and sufficient

 

14

 

[***]. If the financial
condition of either party materially and adversely changes from its financial
condition as of the date of this Agreement, then the other party will have the
[***].

 

5.             [***]

 

5.1           [***].

 

5.2           [***].

 

5.3           [***].

 

5.4           [***].

 

5.5           [***].

 

6.             PRODUCT RETURNS; NON-CONFORMING PRODUCT

 

6.1 Return Materials
Authorization.
Product may be returned to Supplier by HP and by Eligible Purchasers as set
forth in this Article and in Article 11.0. Product returned to
Supplier will be accompanied by a Return Materials Authorization (“RMA”).
Unless Supplier reasonably requires further verification, Supplier will provide
an RMA within [***] of HP’s request. HP may return Product without an RMA if
Supplier unreasonably refuses or fails to provide an RMA.

 

6.2 Return
Charges.
All Non-conforming Product returned to Supplier, and all replacement Product
shipped by Supplier, [***].

 

6.3 Duty to Remove Marks or
Destroy Non-conforming Product. Supplier will not sell,
transfer or otherwise relinquish possession of Product which bears any HP Mark,
part number or identifier, including any HP packaging, copyright, color or
design scheme or code, other than as may be Ordered for Delivery by HP or
Eligible Purchasers, nor may Supplier sell, transfer or otherwise relinquish
possession or dispose of or reuse or remanufacture Non-conforming Product which
bears any HP Mark, part number or other such identifier unless Supplier removes
same there from, even if such removal would result in destruction of the
affected Product or Non-conforming Product. Supplier will not represent any Product
as built for HP or to HP specifications; provided that nothing herein limits or
otherwise affects Supplier’s right to represent Product as functional in or
compatible with any HP Products or as complying with or conforming to
specifications for HP Products, when such representation is true and correct in
all material respects. All manufacturing overruns of HP branded Product or
defective HP branded Product will be destroyed by Supplier in a secure manner
upon HP’s authorization. At no time may an HP branded Product be sold or
transferred to another party without HP’s prior written authorization.

 

15

 

6.4 Correction of
Non-conforming Product. An entire lot of Product may be
returned if a statistically significant sampling of that lot contains
Non-conforming Product. Supplier will, as may be reasonable under the facts and
circumstances and within a reasonable time, [***], and having reviewed its
options with HP, repair or rework Nonconforming Product or replace same and
reship for redelivery, [***], or issue credit therefore or refund the purchase
price if paid.

 

7.             ENGINEERING PROCESS OR DESIGN CHANGES

 

7.1 Supplier Proposed
Changes.
Except as set forth in this Article, Supplier will not  make or incorporate any
changes in Product or geographical relocations affecting electrical
performance, mechanical form, fit, function or performance, environmental
compatibility, chemical characteristics, software compatibility or the life,
reliability or quality of Product.

 

7.2 Notice of Proposed
Change.
Supplier will notify HP in writing of any proposed Engineering Change and will
provide evaluation samples and other appropriate information as HP may
reasonably request a delay of up to [***] prior to the first proposed shipment
of any Product involving an Engineering Change provided that Supplier may not
provide Product involving an Engineering Change to HP for production usage
until HP has notified Supplier, in writing, that it has completed its
qualification testing. If any such change affects price, component
obsolescence, quality performance or delivery schedules of Product, an impact
proposal prepared by Supplier shall be presented to HP for approval prior to
Supplier initiating any change.  If as a
result of such an Engineering Change HP would be unable to utilize Product due
to a failure under HP’s qualifications, Supplier will continue to provide
Product without the Engineering Change until Supplier and HP resolve any
qualification issues. If a resolution mutually recognized as such by both
parties is not achieved within a reasonable time, Supplier may, subject to
Sections 11.5 and 12.1, discontinue supply of Product without the Engineering
Change, whereupon HP may cancel all  Accepted Orders for Product without cost or
liability or terminate this Agreement upon written notice to Supplier.

 

7.3 HP Proposed Changes. HP may change HP-supplied
drawings or designs or the Specifications at any time prior to manufacture
effective upon notice to Supplier. If any such change affects price, component
obsolescence, quality performance or delivery schedules of Product, an impact
proposal prepared by Supplier shall be presented to HP for approval prior to
Supplier initiating any change. Supplier may make written claim for any equitable
adjustment related to such change within [***] from the date HP gives notice to
Supplier of such change, or such claim will be deemed untimely and adjustment
with respect thereto will be waived, renounced, released and forever barred.

 

7.4 Safety Standard
Changes.
Supplier will provide HP oral notice, to be followed by written notice, or
email notice within [***] of Supplier having knowledge of

 

16

 

the need for any upgrade,
substitution or other change required to make Product meet applicable safety
standards or requirements of Applicable Law. HP, in its discretion, may require
that all affected Product be reworked or returned to Supplier for upgrade to
current revisions or be upgraded by Supplier or HP in the field. If Product met
applicable safety standards and requirements of Applicable Law at time of
manufacture, HP and Supplier will share the costs of any subsequent upgrade,
substitution or other required correction as may be equitable under the circumstances;
provided that if mutual agreement on sharing such costs is not reached within
[***] of Supplier’s initial notice hereunder, the parties will divide costs
equally between  them. If Product met applicable safety standards and
requirements of Applicable Law at the time of Delivery, HP will bear all costs
of any subsequent upgrade, substitution or other required correction.

 

8.             QUALITY

 

8.1 Quality System. Supplier will maintain a quality
system that ensures compliance with this Agreement and meets at least one (1)
of the following:

 

•   Currently certified to the applicable ISO
9000 series of standards for the Products and/or spare parts provided to HP

 

•   Maintains a quality management system and
manual that complies with the applicable ISO 9000 quality systems series of
standards

 

•   Currently executing a plan to achieve ISO
9000 certification within [***] from the Effective Date

 

•   Has successfully passed HP’s supplier
qualification audits

 

Supplier, upon written
request from HP, will provide to HP copies of Supplier’s quality system
documentation and supporting test documentation. The parties will create and
maintain a combined team to provide oversight of Supplier’s quality systems to
ensure Supplier’s compliance with this Agreement.

 

8.2 Product Holds. Supplier will, upon HP’s request,
hold shipments of Product until HP’s verification that the Product complies
with HP’s specifications.

 

8.3 HP’s Right to
Inspect Facilities.
With reasonable advance notice (but no less than [***] notice), during normal
business hours and in compliance with Supplier’s security and safety
requirements, HP and/or its designated representative may inspect Supplier’s
production and repair facilities (including but not limited to Product, raw
materials, equipment associated manufacturing processes, test and inspection
data, reliability data, failure analysis data, corrective action data, and
training data) to ensure compliance with this Agreement. HP’s inspection may be
for any reason related to this Agreement, including assuring Supplier’s
compliance with HP’s requirements. Supplier will use reasonable

 

17

 

efforts to secure for HP
similar rights to inspect Supplier’s Subcontractors at no charge to HP.

 

8.4 Reports. Supplier will provide quality-related
reports and such other reports and information as HP may reasonably request.

 

8.5 SUPPLIER RATING. HP PERIODICALLY REVIEWS ITS
SUPPLIERS UNDER A RATING SYSTEM FOR TECHNOLOGY, QUALITY, RESPONSIVENESS,
DELIVERY, COST, ENVIRONMENT, REGULATORY AND SECURITY (TQRDC-RS). SUPPLIER WILL
PARTICIPATE IN THE TQRDC-RS REVIEW PROCESS.

 

9.             SAFETY

 

Supplier will designate a
representative within its organization to interface with HP on Product safety
issues. Supplier will work with HP to establish a procedure for reporting real
or potential Product safety problems or risks to HP within [***] of Supplier
becoming aware of such problems or risks.

 

10.           WARRANTIES

 

10.1 Product General
Warranties.
Supplier represents and warrants that all Product is and will:

 

10.1.1      [***].

 

10.1.2      [***].

 

10.1.3      [***].

 

10.1.4      [***].

 

10.1.5      [***].

 

10.1.6      [***].

 

10.2 Product
Intellectual Property Warranties. Supplier represents
and warrants with regard to all Product (including Software and Documentation
to the extent included with Product) that:

 

10.2.1 [***].

 

10.2.2 Except as has been
disclosed to HP in writing prior to the date of this Agreement, [***].

 

18

 

[***]. If a U.S. District
Court or any court worldwide adjudges that Product, or any item or part
thereof, [***] irrespective of whether further right of appeal lies available
to Supplier, or if Product or use is enjoined at any stage of the proceedings,
[***]. [***].

 

10.3 Warranty Periods. [***]. The warranties set forth
in Sections 10.1.2 and 10.1.5 are effective upon Delivery, are continuing and
will remain in effect for the longer of Supplier’s normal warranty period or as
stated in Exhibit J following acceptance of the Product. The warranties set
forth in Sections 10.1.1, 10.1.3, 10.1.4 and 10.1.6 are made and effective at
Delivery. All warranties set forth in Section 10.2 are  effective at Delivery, are
continuing and will remain in effect in perpetuity.

 

10.4 Software
and Documentation Warranty. If Product includes or constitutes
Software, Supplier provides additional warranties, and warrants Software and
related Documentation, as set forth in Exhibit H.

 

10.5 Services and Support Warranty. Supplier warrants
that all Services and Support will be provided in a professional and
workmanlike manner by competent, experienced personnel possessing suitable
expertise in the subject matter.

 

10.6 Compliance
with Applicable Law.
Supplier warrants that it will comply with Applicable Law in its performance
under this Agreement.

 

10.7 Warranty Exclusions.  The warranties set forth in
this Article 10 will not apply to any Product to the extent such Product
(i) have been improperly installed, repaired, altered or otherwise modified
(other than by Supplier or Supplier’s authorized Subcontractors), (ii) have
been subjected to misuse, abuse, negligence or accident, (iii) have been used
in a manner contrary to Specifications or Supplier’s written instructions or
Documentation, (iv) are comprised of materials provided or a design stipulated
by HP and not approved by Supplier in writing or (v) are used Product (to the
extent HP may have waived Section 10. 1.3 in a particular instance), and
do not cover normal wear and tear.

 

10.8 DISCLAIMER. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT,
SUPPLIER MAKES NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, REGARDING
PRODUCT INCLUDING MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE.

 

11.           SUPPORT; OTHER SERVICES

 

11.1 General. Supplier will maintain such
number of qualified personnel as is necessary to provide timely and
knowledgeable Support and will provide Support to HP as set forth in Exhibit C.
Supplier may independently offer and provide maintenance and support  services
to third parties, including HP’s customers, but

 

19

 

Supplier may not use HP
Confidential Information or HP Property to provide such services.

 

11.2 New HP Products.
HP may request that Supplier provide [***]. Supplier will consider each request
on a case-by-case basis. [***].

 

11.3 HP Property. HP may provide to Supplier HP Property
solely for use in providing Services, Support or in Supplier’s manufacturing,
testing or adapting Product. All HP Property will be segregated from Supplier’s
property and identified as the sole property of HP. HP Property may not be
transferred, assigned, loaned or otherwise encumbered by Supplier in any way.
HP Property may be provided to third parties for fulfillment of Supplier’s
obligations hereunder only upon HP’s prior written consent. [***], upon HP’s
request or in all events upon termination or expiration of this Agreement. HP
may require Supplier to enter into further written agreement and execute
appropriate documentation as a condition to Supplier having access to HP
Property.

 

11.4 Substitute Products. [***], if compatible with any
current version of HP Products, [***].

 

11.5 Survival of Support
Obligations. Unless otherwise stated in Exhibit C,
Supplier’s obligations to provide Support will continue throughout the [***];
provided that as to any Product for which manufacture or supply is discontinued
in accordance with Article 12.0, such obligations may be discontinued when
such Product is discontinued or if later, when Supplier ceases Support for that
Product; and provided further that in the event of any expiration or
termination of this Agreement, except a termination by Supplier pursuant to
Section 24.2 for HP’s default, Supplier may, unless otherwise agreed,
charge for providing Support at the prices mutually agreed upon by HP and
Supplier.

 

12.           DISCONTINUANCE OF PRODUCT

 

12.1 [***]  Buy Rights.
In
consideration of HP’s purchase of any Product or Spares hereunder, Supplier
grants to HP the option to purchase Products and Spares [***] for a
period of [***], [***]. If thereafter Supplier determines
to discontinue the manufacture, supply of said Product (a “Discontinued
Product”), Supplier will give written notice to HP in no event less than [***]
in advance of the last date the Discontinued Product can be  ordered (the “Notice Period”).
After receipt of notice of discontinuance, during the Notice Period, HP may at
its discretion:

 

12.1.1 Purchase from
Supplier such commercially reasonable quantity of the Discontinued Product as
HP may reasonably deem necessary for its future requirements; or

 

20

 

12.1.2 Manufacture and/or
Support the Discontinued Product under the manufacturing rights granted in
Section 12.2, [***].

 

12.2 HP’s Right to Manufacture.
Subject to Section 12.1, [***].

 

12.2.1 [***] within a
reasonable time after HP has notified Supplier of HP’s exercise of its rights
under this Section 12.2. [***]. If HP uses self-help measures to obtain
possession of any such Technical Information, HP may [***].

 

12.2.2 Supplier will furnish
to HP within [***] after HP’s written request, the names and addresses of
Supplier’s sources for Parts not manufactured by Supplier, including the
appropriate part numbers for commercially available equivalents of electronic
Parts. Supplier will use reasonable efforts to enable HP to [***].

 

12.2.3 Supplier will furnish to HP [***] all Parts
catalogues, schematics, design specifications, blueprints, material lists,
engineering change orders, and other servicing documentation deemed necessary
by HP to service and support the Discontinued Product.

 

12.2.4 Supplier [***]
license rights it may have with third parties for software, documentation or
any intellectual property used in the manufacture of the Discontinued Product.

 

12.3 Survival of  [***] Buy Rights. Supplier’s obligations to provide [***]
buy rights as set forth in Section 12.1 and manufacturing rights as set
forth in Section 12.2 [***], except a termination by Supplier pursuant to
Section 24.2 for HP’s default, for [***] of this Agreement. Notwithstanding
any expiration or termination of this Agreement, Supplier may, at its
discretion, provide [***] buy rights as set forth in Section 12.1 for
[***] following any such expiration or termination.

 

13.           LOSS CONTROL

 

13.1 Business Continuity

 

13.1.1      Supplier will develop and
keep current a formal business continuity plan that details Supplier’s
strategies for response to and recovery from a broad spectrum of potential
disasters that could disrupt operations and timely delivery of Product,
material and services required pursuant to this Agreement.

 

Supplier’s plan  will
include a baseline material hazard analysis, a written recovery plan and
documented emergency and incident response procedures, a mitigation plan to
prevent losses or minimize the effects of a disaster, and a crisis
communication plan. 

 

21

 

“Hazard” means an
existing or unusual occurrence in the natural or the human-made environment
that may adversely affect human life, property, or activity to the extent of a
disaster. Industrial/Technological Hazards include destruction of data storage,
retrieval and processing facilities, hazardous materials release, loss of data
systems integrity from breaches of security, power failures, structural failures,
telecommunications failures, and transportation failures. Natural Hazards
include earthquake, flood, hurricane, landslide, tornado, tsunami, volcano,
wild or forest fire, and windstorm and winter storm.

 

13.1.2(a)
Supplier will conduct an annual test and evaluation of its business continuity
plan, which upon request by HP may be witnessed by HP, to ensure expected
systemic and process responsiveness from Supplier.

 

13.1.2(b) Upon request,
Supplier will make its business continuity plan and the annual evaluation
available to HP or its designated representative for review.

 

13.2 Safety, Security and Fire
Protection. Supplier will be responsible for maintaining
the Hubs, SMI and all warehouse and storage facilities and operations (except
HP Warehouses) in accordance with applicable and prudent safety, security, and
fire protection standards. Supplier will allow HP and its designated
representatives to perform on-site audits of such facilities and operations and
will cooperate in the resolution of recommendations for improvement.

 

14.           MARKETING AND LICENSING

 

14.1 Marketing Authority. HP will have the authority
worldwide to market Product and  HP Products containing Product to the
extent it deems appropriate. Without limiting the generality of the foregoing
sentence, [***] with respect to marketing Product or HP Products [***]
developing, purchasing, licensing or marketing any product which performs the
same or similar function as Product. HP will have the right to use its own
business and license terms for all marketing and distribution of Product and HP
Products.

 

14.2 No Rights in Marks. Except as otherwise set forth in
Section 14.3, nothing in this Agreement grants either party any rights in
the Marks of the other party; provided that HP may use the name of Supplier and
the name of any Product in advertising and marketing Product or HP Products. As
Supplier may reasonably require, Product will be affixed with copyright notices
sufficient to give notice as to the respective rights of the parties.

 

14.3 Private Labeling. If during the Term HP requests
Supplier to produce HP private label versions of Product, Supplier will ensure
that Product contains HP Marks, serial number format and packaging as specified
by HP and conforms to HP specifications for external appearance. Supplier will
make commercially reasonable efforts to fulfill such request, as long as there
is no material change in

 

22

 

form or dimensions of Product and no required
commercially unreasonable action. [***].

 

14.4 [***].

 

14.5 [***]. For purposes of
this Agreement, [***]. These rights with respect to the Documentation will
extend to Eligible Purchasers and, to the extent related to distribution or
sale of HP Products, to HP Subsidiaries, Affiliates and third party channels of
distribution as may be authorized by HP.

 

15.           INTELLECTUAL PROPERTY PROTECTION

 

15.1 Supplier’s Duty to
Defend.
Except as provided in Section 15.4 and conditioned upon HP’s satisfaction
of its obligations under Section 15.2, Supplier will, to the maximum
extent permitted by law, [***] (individually, an “Indemnitee” and collectively,
“Indemnitees”) [***]

 

15.2 HP’s Duty to Notify. HP will give Supplier prompt
notice of any IP Claim. If Supplier assumes defense of such IP Claim without
reservation of rights, HP will provide Supplier the authority, information and
reasonable assistance (at Supplier’s expense) necessary to defend. Supplier
will control defense, and HP will not settle such IP Claim without Supplier’s
consent, not to be unreasonably withheld; provided that if Supplier does not
diligently pursue resolution of such IP Claim or fails to provide HP, upon
request at any time and from time to time, with reasonable assurance that it
will diligently pursue resolution, then HP may, without in any way limiting its
other rights and remedies, defend the claim and collect all costs of doing so
from Supplier. [***] settlement or compromise Supplier desires to enter [***].
HP and any other Indemnitee may, in its or their discretion, participate in the
defense of such IP Claim.

 

15.3 Actions
After Injunction or Order. If the use or combination of any
Product is enjoined, if the combination of any Product with an HP Product is
enjoined where such combination is intended by Supplier or reasonably inferable
from Specifications, Supplier’s written designs or Documentation or if a court
or government agency enters an injunction or order forbidding the importing of
any Product or preventing the Delivery of any Product to HP (any of which Product
being referred to as “Infringing Product”), Supplier will, as may be reasonable
under the facts and circumstances and within a reasonable time, [***], and
having reviewed its options with HP:

 

15.3.1 [***].

 

15.3.2 [***].

 

15.3.3 [***].

 

23

 

15.3.4 [***].

 

If none of the foregoing
options is commercially achievable, [***].

 

In addition to the
above,  [***].

 

15.4 Limitations. Nothing in this Article 15
applies to any Products to the extent such Products (i) have been improperly
installed, repaired, altered or otherwise modified (other than by Supplier or
Supplier’s authorized Subcontractors), (ii) have been subjected to misuse,
abuse, negligence or accident, (iii) have been used in a manner contrary to
Specifications or Supplier’s written instructions or Documentation; (iv) are
comprised of materials provided or a design stipulated by HP or information or
instructions provided by HP and not approved by Supplier in writing to the
extent that the claim arises from Supplier’s compliance with a Unique
Specification or result directly from use of such materials, design or
information so provided by HP or (v) have been (A) modified by HP or a third
party or (B) used by HP or a third party in connection with or in combination
with an HP Product or a part or system not provided by Supplier in an
application which in either the case of (A) or (B) is not expressly intended by
or prohibited by Supplier in Specifications, Supplier’s written designs or
Documentation; [***].To the extent that any of the foregoing limitations would
otherwise apply, it will not apply where the Product is claimed to be an
unauthorized use, misappropriation or infringement on account of a
manufacturing, test, upgrade and/or repair process used by Supplier unless HP
has required Supplier to use in manufacture, test, upgrade and/or repair of
such Product the particular manufacturing, test, upgrade and/or repair steps
that resulted in such claim. Notwithstanding anything else contained in this
Agreement, [***].

 

15.5 Intellectual
Property Developed under this Agreement. Intellectual
Property Rights developed by Supplier or otherwise arising in the performance
of this Agreement will be owned as provided in this Section. [***].

 

15.5.1 [***]. Either party
may proceed on its own if the other party declines to participate or fund such
activities, and any such refusal to participate or fund will not affect the
parties’ joint ownership rights with respect to any affected Intellectual
Property Rights. [***].

 

15.5.2 Notwithstanding
the foregoing, [***],  provided that (a)
additional consideration is provided for in a professional services agreement
or (b) as the parties hereto otherwise agree in writing.  In the event Intellectual Property Rights
arising under this agreement (irrespective of who developed those rights, or
whether the rights were jointly developed) are developed by Supplier not as a
result of [***], but where those Intellectual Property Rights have [***] (as
opposed to the products, processes or services of [***] in aggregate), Supplier
agrees [***] for so long as HP is

 

24

 

in an active purchasing
relationship with Supplier or an affiliate of the Supplier on the same terms
and conditions.

 

15.5.3 Each party agrees
to require its employees and contractors to be subject to an assignment
obligation to such party for any Intellectual Property Rights arising under
this Agreement.

 

16.           TRADE REQUIREMENTS

 

16.1 Supplier understands
that this Agreement is subject to compliance with U.S. and other national
export, import, customs and trade-related laws and regulations and that it is
responsible for implementing procedures to ensure compliance with all
guidelines outlined in each of HP Regional Trade Guidelines. Supplier
acknowledges that it is knowledgeable about such laws, regulations, and HP
requirements and agrees to comply with same.

 

16.2 Supplier, at each of
its sites, is responsible for determining the appropriate country of origin
(“CO”) for the product(s) it manufactures/assembles for HP and for marking
these products in accordance with the requirements set out in BF Regional Trade
Guidelines. Further, Supplier will cooperate fully with HP in supplying data to
facilitate HP’s origin reporting requirements and qualification for
preferential origin programs such as NAFTA, IFTA, FMF, EXIM and the like
including, but not limited to, all requested origin analysis, certificates of
origin, manufacturer’s affidavits, data (e.g. EDI) transmissions, and special reporting.

 

16.3 The following trade
data elements must be able to be printed out or be capable of being transferred
electronically on each commercial invoice prior to shipment of Product and must
be sent to HP via the standard electronic/EDI shipping confirmation signal:

 

•      Country
of Origin (line item level)

•      Import
Country HTS Classification (line item level)

•      ECCN
(line item level)

•      License
(line item level)

•      Destination
Control Statement

•      HP
Part Number

•      Appropriate
INCOTERM

 

Further, Supplier must
maintain, and reproduce upon demand, all documentation relating to the
international transport of HP goods for a period of not less than six (6)
calendar years from the date of each shipment. All such record keeping system
will comport with the legal requirements of the U.S. and other nations
including, but not limited to, requirements set out in Parts 762 and 772, U.S.
Department of Commerce, Export Administration Regulations and the U.S. Customs
Record-Keeping Regulations, 19 C.F.R. 163.

 

25

 

Supplier will provide
immediate notice to HP (via the site’s appointed HP representative) in the
event of an action by the U.S. or other national government customs/export
authorities that relates specifically to goods or services provided to HP by
Supplier’s sites.

 

Supplier will afford HP,
and HP’s duly appointed agents, reasonable access to the sites for trade
compliance audit purposes and further agrees to respond in a timely manner to
HP’s requests for production of trade control records and to comply with all
remedial or corrective actions that HP may specify.

 

16.4 Supplier must be
capable of producing accurate and complete shipping documentation for each
Supplier site and each shipment from such site. Supplier is responsible for  knowing
and understanding shipping documentation standards applied in the normal course
of international business and for knowing and understanding additional
requirements outlined in HP Regional Trade Guidelines. Supplier acknowledges that
each of its sites is staffed with personnel knowledgeable about such standards
and HP requirements and agrees to comply with same.

 

16.5 Supplier is
responsible for knowing and understanding the terms of sale governing its
agreement(s) with HP. Supplier is responsible for understanding the scope of
its responsibilities under the applicable sales term(s), for ensuring that all
of the site’s employees and agents are likewise educated, and for implementing
procedures to ensure that the site, the site’s employees and the site’s agents
fulfill the Supplier’s responsibilities under the applicable term(s).

 

16.6 For each transaction
where HP is to be importer of record, the Supplier is responsible for ensuring
that commercial documentation accurately reflects the actual price paid or
payable between HP and Supplier’s site. It is Supplier’s responsibility that
each of its sites reconciles its financial records against commercial
documentation in order to validate HP’s use of transaction value, whenever
possible, for declarations to Customs. When transaction value cannot be
applied, Supplier will apply sequentially the World Trade Organization (“WTO”)
valuation rules for HP transactions. Supplier acknowledges that it is
knowledgeable about the requirements for transaction value declarations and
agrees to comply with same.

 

16.7 Duty Drawback.
Unless otherwise requested, Supplier will allow HP to be the importer of record
for all Deliveries. If HP is not importer of record and Supplier obtains duty
drawback rights to Product, Supplier will, upon HP’s request, provide HP with
documents required by the customs authorities of the country of receipt to
prove importation and to transfer duty drawback rights to HP if HP has paid or
arranged deposit of the subject duties.

 

26

 

17.           CLASSIFICATION AND LICENSING AUTHORITY

 

17.1 Where Products are
of HP’s design, technology or software or are manufactured to HP’s functional
specification, HP will assist the Supplier in the export of the commodities by
providing Export Control Commodity Numbers (“ECCN”) and Harmonized Tariff Code
Numbers (“HTS”) on behalf of HP’s subsidiary Hewlett-Packard International GmbH
(“HPIG”). Supplier will comply with Applicable Law governing import or export
of Product and will be solely responsible for obtaining all requisite licenses
and other authorizations. Supplier will not export, re-export or otherwise
disclose, directly or indirectly, technical data or the direct product of such
technical data received from HP without HP’s prior knowledge and written
consent.

 

17.2 Supplier’s
Declaration. Where Products are of Supplier’s design, technology or software or
are manufactured to the Supplier’s functional specification; the Supplier will
provide HP with the correct ECCN or with sufficient technical information to
determine classification. Additionally, the Supplier must provide any
additional information that it knows will affect the determination of license
authority. The information will be supplied via trade’s supplier’s declaration
at: [***].

 

17.3 Country of Origin
Marking. The Supplier will mark the containers, in English, as well as all
Products with the Country of Origin, in compliance with Section 304 of the
United States Tariff Act. If the Product itself cannot be marked legibly due to
size, then its immediate container must be marked with a signed certificate
stating Country of Origin (manufacture) by quantity and part number (HP’s and
Supplier’s).

 

18.           GOVERNMENTAL COMPLIANCE

 

18.1 Duty to Comply. Supplier, its agents, employees and
Subcontractors will comply with all Applicable  Law in its performance of
this Agreement. Upon request, Supplier agrees to certify compliance with any
applicable law or regulations. HP is neither responsible for monitoring
Supplier’s nor Supplier’s Subcontractor’s compliance with any Applicable Law.

 

18.2 Social and
Environmental Responsibility. Supplier warrants that
in all countries in which Supplier and, to Supplier’s knowledge, information
and belief, Supplier’s authorized Subcontractors do business, its and their
operations comply with all applicable laws and regulations governing protection
of the environment, employee health and safety, and labor and employment
practices, including but not limited to, laws and regulations relating to
working hours, working conditions, wages, benefits, child labor, forced labor,
freedom of association and equal employment opportunity. [***].

 

18.2.1      Supplier warrants that its
U.S. operations comply with the requirements of Executive Order 11246, the
Vocational

 

27

 

Rehabilitation Act and
the Vietnam Era Veterans’ Readjustment Assistance Act.

 

18.2.2      Accessibility. Supplier is
in compliance with all applicable laws and regulations governing the
accessibility of information technology for people with disabilities.  Supplier will provide HP with information
about accessibility features of Products.

 

18.3 Environmental
Requirements.
Without limiting the generality of Sections 18.1 and  18.2 above, Supplier
warrants and agrees that:

 

18.3.1 Product Content.
All Products and their packaging will comply with HP’s  General Specifications for
Environment, DWG No. A-5951-1745-1 [***] and, for purposes of this Agreement,
such specifications are part of the Specifications for the Product.

 

18.3.2 Shipment. All
Products will be shipped in conformance with all applicable national and
international transportation regulations including, where applicable,
regulations regarding chemicals and hazardous materials, dangerous goods, or
fumigation and aeration. All packaging materials, including pallets, will be
free of pests and comply with national and international regulations regarding
Solid Wood Packing Materials (SWPM) where applicable.

 

18.3.3 Chemical Substances.
Each chemical substance contained in the Product is on the inventory of
chemical substances compiled and published by the United States Environmental
Protection Agency pursuant to the Toxic Substances Control Act.

 

18.3.4 Supplier will
provide complete and accurate Material Safety Data Sheets (MSDS) for Product to
HP prior to shipment.

 

18.3.5 Environmental
Information. Supplier will furnish HP any information reasonably requested by
HP to confirm compliance with Applicable Law or to determine the environmental
effects of materials included in the Products or in the packaging.

 

18.3.6 Disposition of
Excess Materials. Supplier will recycle or dispose of any excess or waste
materials generated from manufacture, test, upgrade or repair of Product
(including damaged or nonconforming product or materials) in compliance with
the provisions of this Agreement, Applicable Law and any specific instructions
received from HP.

 

18.3.7 Manufacturer will
continuously implement and maintain processes and policies designed to protect
the environment at any facility at which

 

28

 

Product manufacturing,
test, upgrade or repair operations are performed under this Agreement.

 

18.3.8 Ozone Depleting Substances. Supplier hereby
certifies that neither Product, nor any part, piece or component of any
Product:

 

18.3.8.1 Contains any
“Class I Substance” or “Class II Substance” as those terms are defined in 42
U.S.C. Section 7671 and implementing regulations of the United States
Environmental Protection Agency at 40 C.F.R. Part 82, as now in existence or
hereafter amended; or

 

18.3.8.2 Has been
manufactured, tested, upgraded, or repaired with a process that uses any “Class
I or Class II Substance.”

 

18.4 Procurement
Regulations.
HP is a commercial corporation that is also a contractor and subcontractor for
the U.S. government. All of the Products to be purchased from Subcontractor by
HP pursuant to a subcontract/purchase order in the United States, its
territories, possessions, the District of Columbia and the Commonwealth of
Puerto Rico are deemed to be “Commercial Items” as defined in Federal
Acquisition Regulation (“FAR”) 2. 10 1, Part 12 and 52.202 1(c).
Notwithstanding any other clause in HP’s contract with the U.S. government,
only those clauses identified in the clause at FAR 52.244-6 are required to be
in agreements (subcontracts) for commercial items or commercial components. In
addition, and in accordance with determinations made as a result of U.S.
government audits, HP is required to flow down FAR 52.219-9, Small Business
Subcontracting Plan, on all subcontracts/purchase orders with large business
concerns that exceed $500,000 in value.

 

Pursuant to FAR
52.212-5(e) and/or FAR 44.402(b), subcontractor, meaning any supplier,  distributor,
vendor or firm that furnishes supplies or services to or for a prime contractor
or another subcontractor in support of U.S. government business, will accept
the following FAR clauses, which are hereby incorporated by reference into this
Agreement, with the same force and effect as if they were presented in full:

 

FAR 52.222-26, Equal
Opportunity (February 1999)

FAR 52.219-8, Utilization of Small Business Concerns (October 2000)

 

APPLICABLE IF THE
SUBCONTRACT/PURCHASE ORDER EXCEEDS $2,500: FAR 52.222-41, Service Contract Act
of 1965, as Amended (May 1989) if the purchase order is principally for
the furnishing of services through the use of service employees.

 

APPLICABLE IF THE
SUBCONTRACT/PURCHASE ORDER IS FOR $10,000 OR MORE:

 

29

 

FAR 52.222-35,
Affirmative Action for Disabled Veterans and Veterans of the Vietnam Era
(April 1998)

FAR 52.222-36,
Affirmative Action for Workers with Disabilities (June 1998)

 

APPLICABLE IF THE
SUBCONTRACT/PURCHASE ORDER EXCEEDS  $500,000 AND SUBCONTRACTOR IS NOT A SMALL
BUSINESS:

FAR 52.219-9, Small
Business Subcontracting Plan (October 2000)

 

18.5 Anti-Terrorism Security Measures.
Supplier acknowledges that its failure to comply with the laws, or regulations
of any applicable governmental authority, U.S. CTPAT or equivalent security
guidelines or TAPA/HP security requirements will be considered by HP as
negligence and failure on the part of Supplier to provide due care for HP
shipments. Supplier will be liable for all fines and penalties imposed on HP,
and other damages incurred by HP, relating to Supplier’s noncompliance with any
such security regulations, guidelines or requirements.

 

19.           FORCE MAJEURE EVENTS

 

19.1 Delaying Causes. Neither party will be liable for
any delay in performance  under this Agreement caused by any act of
God or other cause beyond Supplier’s reasonable control and without Supplier’s
fault or negligence including but not limited to fire, flood, war, embargo,
riot or an unforeseeable intervention of any government authority, which causes
complete business interruption (a “Delaying Cause”). A Delaying Cause does not
include delays  in transportation, shortages of materials, delays by
manufacturers or Subcontractors or economic considerations or inefficiencies.
No Delaying Cause will suspend or excuse either party’s obligations as set
forth in Articles 15, 21 and 22.

 

19.2 Occurrence of
a Delaying Cause.
Any party whose performance is affected by a Delaying Cause will notify the
other party promptly upon commencement of a Delaying Cause and will provide its
best estimate of the expected duration of such occurrence. Upon notice to
Supplier during pendency of a Delaying Cause, HP may terminate any unfilled
Accepted Orders without liability. Any party whose performance is affected by a
Delaying Cause will exercise reasonable diligence to overcome and effect
cessation of the Delaying Cause and to mitigate effects thereof. Performance of
the parties’ respective obligations to purchase and sell Product will be suspended
to the extent affected by, and for the duration of, a Delaying Cause, and
during pendency of a Delaying Cause affecting Supplier’s ability to make timely
Delivery, [***].

 

19.3 Resumption of
Performance.
The parties will resume performance under this Agreement once the Delaying
Cause ceases, and HP may, upon written notice not

 

30

 

later than [***]
following such cessation, extend the Term up to the length of time the Delaying  Cause
endured.

 

20.           EVENTS OF DEFAULT AND REMEDIES

 

20.1 Events of Default. A party will be in default under
this Agreement upon  the occurrence of any of the following
events (each an “Event of Default”):

 

20.1.1 Said party fails
to pay or perform any payment obligation when and as due under this Agreement
or any Accepted Order after ten (10) days written notice from the other party;

 

20.1.2 Said party fails
to perform any obligation under this Agreement or any Accepted Order, other
than as set forth in Section 20.1.1, when such failure continues for [***]
after written notice thereof is given or, if such failure cannot reasonably be
cured within said [***], but is capable of cure within a longer period not
exceeding [***] and said party commences to cure such failure promptly upon receipt
of such written notice and thereafter proceeds with reasonable diligence to
cure such failure, for such longer period as may be necessary for said party to
cure the same with reasonable diligence;

 

20.1.3 Any representation
or warranty made by said party in connection with this Agreement proves to be
false in any material respect; provided that if such representation or warranty
is capable of being cured, then said party may cure such misrepresentation or
breach of warranty within [***] after written notice thereof is given or, if
such misrepresentation or breach of warranty cannot reasonably be cured within
said [***], but is capable of cure within a longer period not exceeding [***]
and said party commences to cure same promptly and thereafter proceeds with
reasonable diligence to cure same, for such longer period as may be necessary
for said party to cure the same with reasonable diligence;

 

20.1.4 Said party makes
an assignment for the benefit of creditors, admits in writing its inability to
pay its debts as they mature, applies to any court for the appointment of a
trustee or receiver for any of its properties, or commences any voluntary
proceeding under any bankruptcy, reorganization, arrangement, insolvency,
readjustment of debt, dissolution, liquidation or other similar law of any.
jurisdiction; or any such application or any such proceeding is filed or
commenced against said party and said party indicates its approval, consent or
acquiescence thereto; or there is filed or commenced against said party an
involuntary proceeding under any bankruptcy, reorganization, arrangement,
insolvency, readjustment of debt, dissolution, liquidation  or other similar law of any
jurisdiction and such proceeding is not dismissed, and remains

 

31

 

in effect, for [***] or
more; or an order is entered adjudicating said party bankrupt or insolvent; or

 

20.1.5 Except as may be
permitted under Section 25.4, said party transfers all or substantially
all of its properties or merges with or into any other entity or there is
otherwise any change in controlling interest or ownership of said party,
without the prior written consent of the other party.

 

20.2 Rights and Remedies Upon Default. Upon the occurrence
and during the continuation of any Event of Default, the party not in default
will have, in addition to all other rights and remedies provided herein, all of
the rights and remedies under the Uniform Commercial Code, as may be limited or
otherwise affected by this Agreement. [***]. All rights and remedies will be
cumulative and may be exercised singularly or concurrently.

 

20.3 Cover Costs.
In the event of default by Supplier, Supplier and HP agree to discuss [***] of certain
premium costs (“Cover Costs”) reasonably incurred by HP to remedy Supplier’s
default. [***].

 

21.           CONFIDENTIAL INFORMATION

 

21.1 Confidential Information.  During
the Term, a party (the “Recipient”) may receive or have access to certain
information of the other party (the “Discloser”) that is marked as “Confidential
Information,” including, though not limited to, information or data concerning
the Discloser’s products or product plans, business operations, strategies,
customers and related business information. The Recipient will protect the
confidentiality of Confidential Information with the same degree of care as the
Recipient uses for its own similar information, but not less than reasonable
care. Confidential Information may only be used by those employees of the
Recipient who have a need to know such information for purposes related to this
Agreement. Supplier will, upon HP’s written request, use commercially
reasonable efforts to cause any entity or person designated by HP to enter into
a nondisclosure agreement which affords materially comparable protections for
HP’s Confidential Information as the Confidential Disclosure Agreement
referenced in Exhibit D. [***].

 

21.2 Exclusions. The foregoing confidentiality
obligations will not apply to any information that (a) is known by the
Recipient prior to disclosure, (b) was developed by the Recipient prior to
disclosure or is subsequently developed independently and without reference to
the disclosure, (c) is or becomes publicly available through no fault of the
Recipient, (d) is rightfully received from a third party with no duty of
confidentiality, (e) is disclosed by the Recipient with the Discloser’s written
approval or (f) is disclosed under operation of law.

 

21.3 Personal Data. Both parties agree to comply with
the applicable data protection rules when collecting, storing, transferring,
sharing and/or otherwise

 

32

 

processing any personal
data in connection with this Agreement. Unless expressly agreed otherwise, any
HP employee personal data HP discloses to Supplier may only be used by Supplier
in accordance with the then current HP Privacy Policy (available on request)
for administering the relationship between Supplier and HP. Unless expressly
agreed otherwise, any personal data customer discloses to HP may be used by HP
in accordance with the then current HP Privacy Policy for administering the
relationship between the customer and HP and for providing customer with
information about HP’s products, services and programs. HP may share such
personal data with other HP entities and business partners who are providing
services on behalf of HP (whether established in Europe or elsewhere) that are
bound by appropriate confidentiality obligations. HP will secure customer’s
consent before sharing such personal data with any other third party.

 

22.           INSURANCE AND INDEMNITY

 

22.1 Without limiting any
of the obligations or liabilities of Supplier, Supplier will maintain, at its
own expense, as long as this Agreement is in effect, insurance policies of the
kind and limits listed below:

 

Worker’s
Compensation Insurance: Supplier will maintain Workers
Compensation Insurance as required by Applicable Law having jurisdiction over
Supplier’s employees wherever work is to be performed under this Agreement.

 

Employer’s
Liability Insurance: Supplier will maintain Employer’s
Liability Insurance in an amount keeping with the law of the nation, state,
territory or province having jurisdiction over Supplier’s employees wherever
work is to be performed under this Agreement [***].

 

General Liability
Insurance: Supplier will maintain Comprehensive or Commercial
General Liability Insurance (including but not limited to premises and
operations, products and completed operations, broad form contractual
liability, broad form property damage and personal injury liability) with a
minimum limit of [***] claims of bodily injury, including death, and property
damage  that
may arise from use of the Products or acts or omissions of Supplier under this
Agreement. Each policy obtained by Supplier will name HP, its officers,
subsidiaries, directors and employees as additional insureds. Such insurance
will apply as primary insurance and no other insurance will be called upon to
contribute to a loss covered thereunder.

 

Claims Made
Coverage. If any policies have “claims made” coverage,
Supplier will maintain such coverages with HP named as an additional insured
for a minimum of three years after termination of this Agreement. Any such
coverage must have a retroactive date no later than the date upon which work
commenced under this Agreement.

 

33

 

Additional
Requirements. All deductibles on policies providing coverage
will be paid by Supplier. In the event Supplier is self insured for matters
described in Section 13.0, Supplier agrees to respond to any claims or
losses made against or incurred by HP in the same fashion as if insurance had
been purchased with the same or broader coverage terms than what is generally
available to similar Supplier’s. In no event will the coverages or limits of
any insurance required under this Article, or the lack or unavailability of any
other insurance, be deemed to limit or diminish Supplier’s obligations or
liability to HP under this Agreement. In addition, where allowed by law, such
policies will permit Supplier to waive, on its own behalf and on behalf of its
insurers, any rights of subrogation against HP, its subsidiaries, officer
directors and employee.

 

All insurance policies
will be written by a company authorized to do business in the territory and
jurisdiction where the project is located. In no event will the coverage or
limits of any insurance maintained by Supplier under this Article, or the lack
or unavailability of any other insurance, limit or diminish in any way Supplier’s
obligations or liability to HP under this Agreement. All insurance policies
will be written with appropriately licensed and financially responsible  insurers

 

Certificate of
Insurance. Supplier will furnish Certificates of Insurance
acceptable to HP before any Work is commenced hereunder by Supplier. The
Certificate of Insurance will provide that there will be no cancellation or
reduction of coverage without [***] prior written notice to HP.

 

22.2 Indemnity. Supplier
will, to the maximum extent permitted by law, indemnify, defend and hold
harmless [***]. Nothing in this Article 22.0 applies to any Products to
the extent such Products have been installed, repaired, altered, modified or
used by HP in a manner contrary to Specifications or Supplier’s written
instructions or Documentation. [***]. Conditioned upon HP’s satisfaction of its
obligations under Section 22.3, Supplier will [***] defend any suit,
action or other proceeding asserting a claim covered hereunder, and [***] all
costs, including attorneys’ fees and litigation costs, incurred in enforcement.
[***] Supplier’s obligations to defend, indemnify and hold harmless hereunder
will not be limited or otherwise affected by any insurance, self-insurance or
retention of risk which it may carry or assume.

 

22.3 HP’s Duty to  Notify.
HP will give Supplier prompt notice of any such claim or action for which
Supplier is obligated to indemnify under Section 22.2. If Supplier assumes
defense of such claim or action without reservation of rights, [***], upon request
at any time and from time to time, with reasonable assurance that it will
diligently pursue resolution, HP may, without in any way limiting its other
rights and remedies, defend the claim and collect all costs of doing so from
Supplier. [***]. HP and any other Indemnitee may, in its or their discretion,
participate in the defense of such claim or action.

 

34

 

23.           LIMITATION OF LIABILITY

 

23.1 Liability
Disclaimers.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE
OTHER FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF THE OTHER
(INCLUDING LOSS OF PROFITS OR REVENUE, COST OF CAPITAL OR DOWNTIME COSTS)
ARISING OUT OF ANY PERFORMANCE OF THIS AGREEMENT OR ANY ORDER, REGARDLESS OF
WHETHER SUCH DAMAGES ARE BASED IN TORT, WARRANTY, CONTRACT OR ANY OTHER LEGAL
THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; [***].

 

23.2 Liability
Limitations.
The respective liability of Supplier and HP to each other for any claim whether
in contract, warranty, negligence, tort, strict liability, or otherwise for
loss or damage arising out of, connected with, or resulting from this Agreement
or any Order or the performance or breach hereof, or from the design,
manufacture, sale, delivery, resale, repair, replacement, installation,
technical direction, inspection, operation or use of any Goods covered by or
furnished under this Agreement or any Order, or from any Services rendered in
connection herewith, [***].

 

23.3 Exceptions to
Liability Disclaimers and Limitations. NOTHING IN THIS
ARTICLE 23 OR OTHERWISE EXCLUDES, DISCLAIMS, LIMITS OR OTHERWISE AFFECTS
EITHER PARTY’S LIABILITY FOR CLAIMS OF ANY THIRD PARTY, CLAIMS FOR PERSONAL
INJURY OR DEATH OR CLAIMS FOR PHYSICAL DAMAGE TO PROPERTY. EXCLUDED DAMAGES. NEITHER PARTY WILL BE LIABLE TO THE
OTHER FOR ANY PENAL, EXEMPLARY OR PUNITIVE DAMAGES OR FOR ANY MULTIPLE DAMAGES.

 

24.           TERMINATION

 

24.1 Termination for
Convenience.
HP may terminate this Agreement at any time without liability for damages and
without need to show cause upon [***] Supplier may terminate this Agreement at
any time without liability for damages and without need to show cause upon 180
days prior written notice. Except for any obligations to purchase Products in
inventory as [***], upon termination pursuant to this Section, HP’s entire
payment liability will be limited to all Products for which HP has received and
accepted delivery.

 

24.2 Termination for
Default.
Either party may terminate this Agreement or any Accepted Order in accordance
with Article 20.0.

 

24.3 Termination for
Assignment.
Either party may, upon reasonable prior written notice, terminate this
Agreement or any Accepted Order in case of an assignment

 

35

 

or attempted assignment
of this Agreement or any Accepted Order to a competing entity or in case of an
assumption or delegation of performance of this Agreement or any Accepted Order
by a competing entity, if in the party’s reasonable determination such
assignment or performance would be detrimental to the performance of this
Agreement or any Accepted Order or to its business interests or prospects.

 

24.4 Termination Pursuant
to Other Power. Either party may terminate this Agreement
or any Accepted Order pursuant to any other right granted to or reserved in
that party under this Agreement or any Accepted Order or as may exist at law or
in equity, as may be limited or otherwise affected by this Agreement.

 

24.5 Effect of Termination. [***].

 

24.6 Termination Claim. Upon the occurrence of a
termination event, failure of either party to submit it’s termination claim in
writing within [***] unless extended by  the other party in writing prior to the
expiration of said period, will constitute a waiver and release of such claim,
and neither party will be required to notify the other party or make any
determination thereof. [***].

 

25.           MISCELLANEOUS

 

25.1 Notices. All notices that are required to be given
under this Agreement will be in writing and will be sent to the respective
address as set forth in Exhibit F, or such other address as each party may
designate by notice given in accordance with this Section. Any such notice may
be delivered by hand, by overnight courier, by first class pre-paid letter or
by facsimile or electronic mail transmission, and will be deemed to have been
received: (a) by hand delivery, at the time of delivery; (b) by overnight
courier, on the succeeding business day; (c) by first class mail, two (2)
business days after day of mailing; and (d) by facsimile or electronic mail,
immediately upon confirmation of transmission, provided a confirmatory copy is
sent pre-paid by first class mail or overnight courier or is hand delivered by
the end of the next business day.

 

25.2 Exhibits; Other
Documents.
The Exhibits and Schedules attached to this Agreement and all other documents
referred to herein are hereby incorporated herein by this reference and made
part of this Agreement. In the event of any conflict between a provision
contained in any Exhibit, Schedule or other document and a provision of
this Agreement, then the provisions of the Exhibit will govern.

 

25.3 Independent
Contractors.
The relationship of the parties established under this Agreement is that of
independent contractors, and neither party is a partner, employee, agent or
joint venturer of or with the other. Nothing in this Agreement 

 

36

 

precludes either party
from independently developing, manufacturing, selling or supporting products
similar to Product.

 

25.4 Assignment. Subject to the exception set forth in
the following sentence, neither this Agreement nor any right, license,
privilege or obligation provided herein or in any Accepted Order may be
assigned, transferred or shared by either party without the other party’s prior
written consent, not to be unreasonably withheld, and any attempted assignment,
transfer or sharing without consent is void; provided that Supplier may perform
its obligations hereunder through any Subsidiary or Affiliate for whose
performance Supplier will be responsible and remains liable. [***]  The assigning party must ensure that the
assignee assumes in writing or by operation of law the assigning party’s
obligations, and no assignment will relieve the assigning party of its
obligations, under this Agreement and any assigned Accepted Orders. This
Agreement will inure to the benefit of and will be binding on the permitted
successors and assigns of the parties.

 

25.5 No Waiver. No modification or waiver of or
amendment to or release from any provision of this Agreement or any Accepted
Order and no waiver of or release from any breach or default hereunder will be
of any force or effect unless contained in a writing which is signed by the
party which is sought to be bound thereby, nor may same be held or considered
to be a modification or waiver of or amendment to or release from any other
provision, nor be a waiver of or release from any other breach or default. No
modification or waiver of or amendment to or release from any provision of this
Agreement and no waiver of or release from any breach or default hereunder will
result from any conflicting, different or printed provisions of any
subsequently dated sales or purchase order, order acknowledgment, or a
confirmation thereof, for Product, unless such subsequent provision is stated
conspicuously on the face of any such order, acknowledgment or confirmation and
such order, acknowledgment or confirmation is agreed in a writing signed by an
authorized representative of the party to be bound thereby. The parties
contemplate that from time to time such order, acknowledgment and confirmation
forms may be utilized, and the provisions of this Agreement will govern and
control such forms except to the extent of any such subsequent provision as
aforesaid. The failure of any party to enforce any provision of this Agreement,
or to exercise any right, will not be considered a waiver of that provision or
right.

 

25.6 No Third Party
Beneficiary.
This Agreement does not confer any right or remedy other than to the parties
hereto and their respective permitted successors and assigns, and no action may
be brought against any party hereto by any third party claiming as a third
party beneficiary to this Agreement or any Accepted Order. Nothing in this
Agreement is intended to  relieve or discharge any obligation or
liability of any third party to any party to this Agreement, and nothing herein
confers, or is intended to give any third party, any right of subrogation or
action over.

 

37

 

25.7 Headings;
Interpretation.
The Article and Section headings used in this Agreement are for
convenience of reference only and do not limit or extend the meaning of any
provision of this Agreement, and will not be used in interpretation of any
provision of this Agreement. All terms defined in this Agreement in the
singular form will have comparable meanings when used in the plural form and
vice versa. References in this Agreement to “Articles,” “Sections,” “Exhibits”
and “Schedules” are to articles, sections, exhibits and schedules herein or
hereto unless otherwise indicated. The words “include” and “including” and
words of similar import when used in this Agreement will not be construed to be
limiting or exclusive.

 

25.8 Publicity. Subject to the terms and conditions of
Article 19 above, neither party may publicize or disclose to any third
party, without the written consent of the other party, the existence or terms
of this Agreement except as required under applicable federal securities laws.
In the event that Supplier becomes aware that disclosure is likely to be
required by operation of law, Supplier shall promptly provide HP with ample
notice and opportunity to seek a protective order. Supplier agrees that in the
event that disclosure to the SEC is likely, Supplier shall promptly file a
request for confidential treatment. Without limiting the generality of the
foregoing sentence, no press releases regarding the subject matter, content, or
existence of this Agreement may be made without the prior mutual consent of
each party.

 

25.9 Severability. If any provision in this Agreement
is held invalid or unenforceable by a body of competent jurisdiction, such
provision will be construed limited or, if necessary, severed only to the
extent necessary to eliminate such invalidity or unenforceability. The parties
will negotiate a valid, enforceable substitute provision that most nearly
effects the parties’ original intent in entering into this Agreement or to
provide an equitable adjustment in the event no such provision can be added.
The other provisions of this Agreement will remain in full force and effect.

 

25.10 Entire Agreement. This Agreement, together with the
Exhibits and Schedules, comprise the entire understanding between the parties
with respect to the subject matter hereof and supersede any previous
communications, representations or agreements, whether oral or written, with
respect thereto; provided that any separate non-disclosure agreement between
the parties will continue unchanged and in full force and effect according to
its terms. For purposes of construction and interpretation, this Agreement will
be deemed to have been drafted by both parties, and no ambiguity will be
construed in favor of or against either party.

 

25.11 [***]

 

38

 

25.12 Governing Law. This Agreement and each Order and
Acknowledgment will be governed in all respects by California law without
reference to any choice or conflict of laws provisions of California or the law
of any other jurisdiction. The parties hereby submit to the jurisdiction of the
courts of California or any court of the United States sitting in California
with subject matter jurisdiction, and waive any venue objections against the
United States District Court for the Northern District of California, San Jose
Branch and the Superior and Municipal Courts of the State of California, Santa
Clara County, in any litigation arising under this Agreement. The parties
exclude application of the 1980 United Nations Convention on Contracts for the
International Sale of Goods, if applicable.

 

25.13 Counterparts. This Agreement may be executed in
any number of counterparts, each of which will be deemed an original, but all
of which together will constitute one and the same instrument. If this
Agreement is executed in counterparts, no signatory hereto will be bound until
all parties have duly executed, or caused to be duly executed, a counterpart of
this Agreement.

 

25.14 Authority of
Signatory.
If HP or Supplier executes this Agreement by agent or representative, such
agent or representative by his/her act of signing this Agreement individually
warrants and represents to the parties, and HP and Supplier warrant and
represent respectively to each other, that he/she is authorized to execute,
acknowledge and deliver this Agreement on behalf of HP or Supplier, as the case
may be, and thereby to bind the respective party to the same.

 

25.15 Disputes/Escalation
Process.  Supplier
and HP will attempt in good faith to resolve all disputes under this Agreement
by mutual agreement before initiating any legal action or attempting to enforce
any rights or remedies hereunder; provided that nothing herein will prevent
either party from giving notice at any time of default as set forth in
Article 20.0 or termination as set forth in Article 24.0. [***] both
parties may pursue any or all rights and remedies as may exist at law or in
equity, as may be limited or otherwise affected by this Agreement. [***].
Nothing herein will prevent either party, at any time, from suggesting referral
of any dispute to mediation before a mutually acceptable mediator under
mutually acceptable rules and procedures.

 

39

 

IN
WITNESS WHEREOF, the parties, intending to be legally bound,
have executed this Agreement by their respective authorized representatives as
of the Effective Date.

 

	
  OVERLAND STORAGE

  	
   

  	
  HEWLETT-PACKARD
  COMPANY

  	
   

  
	
  Supplier

  	
   

  	
  HP

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  By

  	
   

  	
   

  	
  By

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  Print Name: Vernon A.
  LoForti

  	
   

  	
  Print Name:  Richard Gentilini

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  Title:

  	
  Vice President and
  Chief

  Financial Officer

  	
   

  	
  Title: Director NSS
  Procurement

  	
   

  
							

 

40

 

EXHIBIT
A

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

 

PRODUCT DESCRIPTION AND
SPECIFICATIONS

 

 

1.  Product
Description

 

Storage tape
libraries, related accessories, options and spares

 

2.  Product
Specifications

 

Product will conform to
Specifications.  Specifications include
without limitation:

 

a)     HP
Product and Spares specifications and all industry standard specifications
included within the Product and Spares specification.

b)    HP
Safety and regulatory agency requirements

c)     HP’s
Packing and Shipping Requirements specified in Exhibit B

d)    HP’s
General Specification for Environment

e)     Technical
requirements specified in Accepted Orders

 

41

 

EXHIBIT
B

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

DELIVERY, PACKING AND SHIPPING REQUIREMENTS

 

1.0        General Shipping Terms

 

1.1        Shipment
Requirements.  All Accepted Orders are
to be shipped complete.  Supplier will
give HP immediate notice if it learns or has reason to believe that it cannot
meet a Delivery Date or that only a portion of the Accepted Order will be
available for Delivery to meet a Delivery Date.  For partial shipments, Supplier will ship the available
quantities unless directed by HP to reschedule Delivery.  If Supplier ships by a method other than as
specified in the corresponding Accepted Order, Supplier will pay any resulting
increase in the cost of shipment.  HP
may utilize drop shipment options to any destination; provided that if HP drop
ships outside the country in which the Accepted Order is placed, HP will pay
all resulting additional costs. The failure of Supplier to comply with these
shipping requirements will be considered a material breach of the Agreement.

 

1.2        Right to Accept Over
Shipments.  If Supplier ships more
Product than is covered by the corresponding Accepted Order, the amount of the
over shipment may be either retained by HP for application against future
Orders or returned to Supplier at Supplier’s risk and expense, as HP may
determine in its discretion.

 

1.3        [***]

 

1.4        Freight Terms; Passage of
Title; and Risk of Loss.  Freight terms
will be negotiated by the parties from time to time during the Term.  [***].

 

1.5        Packing List.  Each Delivery will include a packing list
that satisfies the requirements, including as to country of origin, set forth
in Article 16 and Exhibit B.

 

1.6        Packaging.  Supplier will preserve, package, handle and
pack all items of Product so as to protect same from loss, damage,
electrostatic discharge or otherwise in conformance with good commercial
practice, Exhibit B, Specifications, Applicable Law and other applicable
standards as may be mutually agreed from time to time.

 

1.7        Responsibility for
Damage.  Supplier will select the common
carrier to be used for shipment of Product. 
Supplier is responsible and liable for any loss or damage due to its
failure to properly preserve, package, handle or pack Product.  Neither HP nor any Eligible Purchaser will
be required to assert any claim for such loss or damage

 

42

 

against the common
carrier involved, nor will either be liable for any loss or damage due to a
release of chemicals or other hazardous materials to the environment by reason
of improper Delivery or Non-conforming Product.

 

1.8        Off-Premises
Inspection.  [***].  HP will bear its expenses of pre-inspection,
and will indemnify and hold Supplier harmless from any damage or injury caused
by HP’s personnel at such facility.

 

1.9       Inspection.  HP will inspect Product upon Delivery to
verify whether HP has received the number of boxes of Product shown on
Supplier’s packing list and to detect any visible damage or any apparent damage
from transportation to the boxes or packaging of Product.  HP will promptly notify Supplier of any such
damage to the boxes or external packaging as delivered and will make a notation
on the common carrier’s waybill of such damage and/or of any shipment
shortages.  HP will also promptly notify
Supplier of any shortage in the number of boxes delivered.

 

1.10     Changes
to delivery dates may only be made by HP’s authorized purchasing
representatives, as specified by HP.  HP
may, [***], issue Change Orders for Product quantities and schedule dates.
If any Change Order is made orally, Supplier will send HP a written confirmation
thereof within [***] Business Days of Supplier’s receipt of said Change Order
and HP will provide Supplier with an Order confirming such change within [***]
Business Days of receiving Supplier’s confirmation.

 

1.11     If
Supplier does not deliver Product in accordance with an Accepted Order or such
Product does not meet the Specifications, then HP shall have the right to
receive remedies specified herein. 
Supplier is not responsible for delays caused by a Delaying Cause as
defined in Section 19.1. Supplier acknowledges the importance of HP receiving
Product in a timely manner.  [***].

 

2.0       Outbound
Logistics Operational Requirements

 

Supplier is required to
meet the following outbound logistics requirements in order to ship products
from their facility/shipping site to HP specified destinations.  [***].

 

A.    Customs & Legal
Requirements

 

1.     [***].  [***]. 
[***].  Requirements will vary
based on shipping origin, shipping destination, financial flow, customs
regulations, and Supplier’s legal registration within origin/ destinations
countries.   

 

2.     Legal
Registration - The Supplier will be responsible for obtaining appropriate
registrations to legally conduct outbound logistics as specified by HP.

 

43

 

B.    Physical Shipping Requirements

 

1.     Documents
and Labeling – The Supplier must be able to produce and support all required
shipping documentation required to meet customs (export and import),
transportation, and customer requirements. 
Specific requirements will vary based on shipping origin, shipping destination,
transportation lane, delivery tracking, and customer.  Supported documents include the following.

•             Commercial Invoice – multiple type

•             International Packing list

•             Bill of Lading/ Airway Bill

•             Shipping labels

 

2.     Packing
and Marking – The Supplier must prepare and pack all Products in a manner (i)
[***], that is consistent with practices customary in the computer component
industry, (ii) necessary to meet a designated carrier’s requirements, and (iii)
that conforms with the laws and regulations of any applicable country
(including, but not limited to, the United States of America) and any
applicable subdivision thereof.

 

3.     Palletizing
– The Supplier is required to palletize products for shipments when required
based on transportation mode.  The
Supplier will need to provide documented pallet specifications for HP approval
based on product dimensions. 
Palletizing of products will need to be sufficient to adequately protect
the products during shipment, provide necessary security measures, support
shipment load optimization, and meet customer requirements.

 

4.     [***]

 

5.     Serial
Number Scanning – The Supplier will need to support serial number scanning for
product shipments requiring serial number tracking as defined by HP.  Scanned product serial numbers will be
required on shipping documentation and will need to be systemically provided to
HP or other sites as defined within the IM requirements.

 

6.     Additional
Requirements – HP may request additional outbound logistics requirements of the
Supplier either during implementation or post implementation.  These requirements could include, but are
not limited, to the following:

 

•              New customer requirements

•              Trade laws (customs)

•              Process integration and improvements

 

44

 

C.    Security Requirements

 

The Supplier will be
required to meet HP security requirements to effectively minimize product
damages and losses from shipment point of origin to destination.

 

D.    Carrier/ Freight Forwarder
Requirements

 

1.     Delivery
Service Level – The Supplier will need to support HP specified transportation
modes and delivery service levels.

 

2.     Use
of HP Carriers – In the case that HP is responsible for the outbound
transportation, the Supplier will be required to schedule shipments via
specific HP carriers.  Carrier
assignments will vary based on shipping origin, shipping destination, customer,
shipment size, product type, and other factors.  In the case that HP carriers need to be used, HP will provide the
Supplier a Routing Guide with routing parameters and specific carrier
preferences.

 

3.     Carrier
Scheduling – The Supplier will be responsible for arranging carrier pick up and
providing required shipment documentation.

 

4.     Reporting
– In some cases the Supplier will be required to support outbound logistics
reporting needs beyond those established in the IM requirements.

 

E.     IM System Requirements

 

The Supplier will be
required to support all IM system requirements directly related to meeting the
outbound logistics requirements as defined in the IM system requirements.  Outbound logistics operations processes will
be required to be automated in the areas of producing shipping documentation
and capturing and sending logistics required information.

 

F.     Compliance & Audits

 

The Supplier will be
required to support logistics process and IM system audits related to the
outbound logistics requirements.  This
will include [***].  Audit findings and
observations will be shared with the Supplier as a means of improving logistics
execution to ensure all customs and customer requirements are successfully
supported.

 

45

 

3.0           Duties Minimization

 

a)     Supplier
will enclose a “Form A” document in every shipment to Europe or the United
States of America to comply with “General System of Preferences” (“GSP”)
requirements each time this benefit can be applied to shipments.

 

b)    Supplier will also make all
reasonable effort to minimize freight and duties and keep the Product eligible
for the GSP by choosing suitable components and manufacturing site(s) for
Product.

 

46

 

EXHIBIT
C

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

SERVICE & SUPPORT REQUIREMENTS

 

This Service and Support Requirements Exhibit (“SSR”) is part of the
Purchase Agreement between HP and Supplier (“Agreement”) and provides
additional terms and conditions for maintenance Parts as set forth on the
attached list of spares (“Spares”) and associated services defined below (“Services”)
to be provided to HP’s services organization. 
Terms used have the same definitions as in the Agreement.  In the case of conflict with the Agreement,
the terms of this SSR will take precedence as regards service and support but
will not otherwise modify the Agreement.

 

A.  SPARES AVAILABILITY: Supplier will provide Spares and associated Services to HP as
requested by HP. Spares are identified on the attached Schedule of Spares.
[***].  Spares will take priority
over HP’s production units (first builds) and will ship first.

 

B. DELIVERY: Supplier will ship Spares from
a Supplier hub located in San Diego, CA. 
Supplier will maintain a sufficient inventory of spares at each hub in
order to ship orders and repair/exchange Products within [***].  Supplier will use product failure data
available to it as the manufacturer, product failure trend data provided by HP,
and HP Forecasts and any other information available to Supplier to maintain
adequate inventory. Any other changes/additions to Supplier’s hub facilities
will need to be negotiated and mutually agreed.

 

C.  PRIORITY DELIVERY:
If HP is experiencing a critical support situation, Supplier will use its best
efforts to ship same day, [***].

 

D.  RMA PROCEDURE: At
least weekly, HP will return to Supplier any Products to be returned, and HP
will request an RMA# prior to return of any material to Supplier.  HP will provide quantity and part numbers of
materials to be returned. Products will be returned to Supplier’s designated
hubs.  [***].  If Supplier cannot repair/exchange parts in [***], then Supplier
will use its best efforts [***] to repair/exchange Products and the lead-time
for such repair/exhchange will not exceed [***].  Supplier will provide the RMA# within [***].

 

E.  WARRANTY
SUPPORT:  Upon receipt
of Supplier’s RMA, HP will return in warranty Spares to Supplier for
repair/exchange.   From time to time to
manage unusual situations, [***].  Supplier will notify HP [***] of receipt if the failure of any Spare
is attributable to obvious end user negligence or abuse and is not the warranty
responsibility of Supplier; unless HP is notified [***]. 
HP may audit any Spare Supplier claims has been subjected to obvious end
user abuse and will provide disposition, [***], instructing Supplier to return to HP, repair at HP’s expense or
other.

 

47

 

F.  WARRANTY: Supplier
warrants replacement Spares for the remaining Product warranty term or [***]
calendar days from the date of shipment to HP, whichever is greater. Supplier
is responsible to track Spares warranty by item serial number and will provide
to HP or HP’s designated third party upon request information about repair
dates for specific units.

 

G.  POST WARRANTY
SUPPORT: HP may return
out of warranty Spares for repair. 
Repair pricing for out of warranty Spares returned is identified on the
attached Spares and Repairs Pricing Exhibit. 
Supplier will notify
HP [***] of receipt if any
returned Spare has been damaged and not repairable.  Supplier will not be obligated to replace or repair such damaged
returns because repair pricing is based on HP returning repairable units.  HP may audit the damaged Spare and will
provide disposition, [***],
instructing Supplier to return to HP, scrap at Supplier site or similar
disposition.  Unless Supplier reports
damage with five business days, Supplier will be obligated to replace the
returned Spare at the pricing agreed upon in this Exhibit.

 

I.  TERM OF
AVAILABILITY: HP may purchase Spares and return defective
spares for repair/exchange during the “Term of Availability”. The Term of
Availability, for each Spare, is a period of time continuing for (i) [***] from
the date Supplier last ships HP volume shipments of any Product during the
Term, which the Spare is used to support and (ii) which ends upon written
notification from Supplier. Supplier’s notification, discontinuing Product
support (see Section 12 of PPA), must provide [***] notice to HP and
identify the affected Spares. Supplier will support HP’s non-cancelable order,
received a minimum [***] in advance of the end of the Term of Availability,
requesting delivery for “last buy” quantities with shipment on or before the
end of the Term of Availability.

 

J.  SUBSTITUTION:  Supplier may request HP
approval to deliver a one-time or permanent replacement for any Spare.   The replacement Spare must meet or exceed
all contract specifications that were applicable to the item(s) being replaced
and must be priced equivalent to the item(s) being replaced.  [***]. 
Once a permanent replacement parts has been approved, the remaining Term
of Availability applicable to the item being replaced shall apply to the
replacement Spare.

 

K.  PRICING:
The purchase price for Spares, are identified in the Schedule of
Spares.  HP and Supplier agree to [***],
as necessary. Pricing changes are subject to mutual agreement and must be
documented in writing.  For warranty
repairs/replacements, HP or its designated third party will be responsible for
the return of the material to Supplier’s designated repair center.  [***].

 

[***]

 

L.  RIGHTS AND
ASSISTANCE TO REPAIR: In the event that Supplier affects the
end-of-service (EOS) of a Spare not superceded by a compatible alternative,
Supplier grants to HP the right to repair and have repaired Spares for as long
as HP chooses to support Products. [***]

 

48

 

M.  QUALITY:
[***].  Spares, if repaired and not new,
will have functionality at least equivalent to the current shippable revision,
will be functionally compatible and suitable for replacement in all Products
which the Spare supports, and externally visible portions of the Product will
meet the attached cosmetic specifications. 
Upon request by HP, Supplier will provide information reasonably needed
by HP to understand quality and reliability issues such as failure analysis
data, reliability testing data, inspection histories, and specifications as
well as provide access to facilities and repair processes.  Supplier agrees to share all support
documentation by giving HP read access to their knowledge repository when
appropriate.  Also, requests for support
related information will be delivered to HP within 14 days of request except
that Supplier agrees to deliver priorities requests for escalation support within
one business day.

 

Quality Reporting

 

See Exhibit J; “Reporting
Requirements”.

 

HP and supplier will
agree to work together, to use supplier data for mutually agreed upon goals and
metrics.  Key Process Indicators may
include, but are not limited to-DOA, NTF/NFF, MROC, and TTF.  Collection of data, metric goals, frequency
and submission of quality data will be finalized no later then August 31st
2003.

 

N.  THIRD PARTY REPAIR
SERVICES: HP may use a third party to manage aspects of its
repair processes.  Upon HP’s request and
subject to mutual agreement with Supplier, Supplier will provide HP’s third
party repair center with the same support it provides to HP.  [***].

 

O.  SUPPLIER
MANAGEMENT PROGRAM: Supplier agrees to participate in HP’s
Supplier Management Program applicable to Services and Support and meet with
HP, as requested up to twice per year, in order to review Supplier’s
performance, establish performance metrics to drive continuous improvements,
and discuss other areas of mutual concern. 
Supplier agrees to designate a Supplier Representative who shall act as
HP’s primary contact for any service issues, parts purchases, exchange, repair,
quality or customer escalated issues. Supplier must provide an internal written
escalation process and said Representative or designated backup(s) must be
available to HP during normal business hours.

 

P.  TECHNICAL SUPPORT:  Overland shall provide technical Support to
HP for the duration set forth in and subject to Section 11.5 of the
Purchase Agreement.  [***].

 

49

 

Schedule of Spares

 

 

[***]

 

50

 

EXHIBIT D

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

CONFIDENTIAL DISCLOSURE AGREEMENT

 

Supplier and HP
are parties to a certain non-disclosure agreement [***] dated June 2003.

 

51

 

EXHIBIT
F

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

 

RECIPIENTS FOR NOTICES

 

 

	
  For HP:

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  Name

  	
   

  	
  [***]

  
	
  Title

  	
   

  	
  Commodity Manager

  
	
  Address

  	
   

  	
  Hewlett Packard Company

  200 Forest Street

  Marlboro, MA 01752

  
	
  Phone

  Number

  	
   

  	
  [***]

  
	
  FAX Number

  	
   

  	
  [***]

  
	
  Email

  	
   

  	
  [***]

  
	
   

  	
   

  	
   

  
	
  For Supplier:

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  Name

  	
   

  	
  [***]

  
	
  Title

  	
   

  	
  Account Manager

  
	
  Address

  	
   

  	
  4820 Overland Ave

  San Diego, CA 92123

  
	
  Phone

  Number

  	
   

  	
  [***]

  
	
  FAX Number

  	
   

  	
  [***]

  
	
  Email

  	
   

  	
  [***]

  

 

52

 

RELATIONSHIP MANAGERS

 

The Agreement will be
facilitated by a management sponsor from each party.

 

The sponsors will
conduct quarterly reviews concerning status of the Agreement and outlook for
the future.  Each sponsor will act,
respectively, as an escalation path for issues arising under the Agreement
during the Term with the objective of timely resolution.

 

The individuals indicated
in this Exhibit may be re-designated at any time by their respective employers
with appropriate information to the other party.

 

	
  HP TITLE

  	
   

  	
  HP Name, Address,

  Phone, Fax, E-Mail

  	
   

  	
  SUPPLIER

  Equivalent

  TITLE

  	
   

  	
  SUPPLIER Name, Address,

  Phone, Fax, E-Mail

  	
   

  
	
  Commodity Manager

  	
   

  	
  [***]

  	
   

  	
  HP Account Manager

  	
   

  	
  [***]

  	
   

  
	
  Quality Engineer

  	
   

  	
  [***]

  	
   

  	
  Quality Engineer

  	
   

  	
  [***]

  	
   

  
	
  Engineering Program
  Manager

  	
   

  	
  [***]

  	
   

  	
  Program Manager

  	
   

  	
  [***]

  	
   

  
	
  Marketing Manager

  	
   

  	
  [***]

  	
   

  	
  Director Marketing
  Programs

  	
   

  	
  [***]

  	
   

  
	
  Service Commodity
  Manager

  	
   

  	
  [***]

  	
   

  	
  Customer Service Supervisor

  	
   

  	
  [***]

  	
   

  
	
  Product Safety
  Representative

  	
   

  	
  [***]

  	
   

  	
  Product Safety
  Representative

  	
   

  	
  [***]

  	
   

  
	
  Procurement Manager

  	
   

  	
  [***]

  	
   

  	
  Director OEM Sales

  	
   

  	
  [***]

  	
   

  
	
  Business Segment
  Manager

  	
   

  	
  [***]

  	
   

  	
  VP WW Sales

  	
   

  	
  [***]

  	
   

  

 

53

 

EXHIBIT
G

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

MARKETING SUPPORT AND DEVELOPMENT
FUNDS

NEW PRODUCT REQUIREMENTS

 

1.   [***]

 

2.   Supplier agrees to the
exclusive use of HP Ultrium drives on all NEO based library products provided
there are no supply contraints, that the quality and reliability meet or exceed
competitive products and that the pricing is less than or equal to competitor
drive pricing and except for OEM or major account opportunities as defined by
the customer.

 

3.   Supplier agrees to Marketing
Development Funds (MDF) equal to [***] of [***].

 

4.   Supplier agrees to buy/sell HP
branded media products provided there are no supply constraints, that the
quality and reliability meet or exceed competitive products and that pricing
for the media is less than or equal to other competitive media products.

 

5.   Supplier agrees to provide an
HP focused worldwide account team, to support high level sales management
engagement, general sales force engagement, sales training and managing sales
process issues and conflict resolution.

 

6.   Supplier agrees to provide an
HP focused marketing support person responsible for, but not limited to,
creating and delivering HP sales tools, marketing promotions, collateral, event
coordination and advertising support

 

7    [***].

 

8.   Supplier
agrees to provide training support, including, but not limited to, quarterly
training events, technical support for product configuration and call center
training.

 

54

 

9.   As it relates to any joint new product development, Supplier will
support a [***]
providing [***].  Supplier agrees to support HP with
exclusivity on any unique features where HP has invested financially such as
with NRE in the development of the feature or where both parties have mutually
agreed on exclusivity prior to the implementation of the feature...

 

10. [***].

 

11. Supplier will perform, as
mutually agreed by the parties, reasonable agency compliance testing per HP’s
requirements and provide HP certifications from agencies as required by HP.

 

12. [***].

 

13. [***].

 

14. Supplier will provide source code
for all learning product materials but not limited to; installation guides,
user guides and service guides.

 

55

 

EXHIBIT
H

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

 

SOFTWARE AND DOCUMENTATION WARRANTY

 

 

To the extent Product
includes or constitutes Software and with respect to related Documentation,
Supplier warrants and represents to HP, in addition to the warranties set forth
in Article 9 of the Agreement:

 

1.     That
Supplier has, as of date of delivery, and perpetually thereafter, clear title
for sufficient proprietary rights in and to the Software and Documentation to
grant HP any license, lease or other non-ownership rights granted in and to the
Software and Documentation and that the Software and Documentation are free of
any and all restrictions, settlements, judgments or adverse claims that might
adversely affect any such right granted HP.

 

2.     That
the Software will conform to Specifications and will operate substantially in
accordance with the Specifications and Documentation.

 

3.     That the Software will not
(1) contain lock out devices or have any virus, disabling device, time bomb,
Trojan horse, back door or any other harmful component, (2) replicate, transmit
or activate itself without control of a person operating the computing
equipment on which it resides, (3) alter, damage or erase any data or other computer
programs without control of a person operating the computing equipment on which
it resides or (4) contain any code, key, node lock, time-out or other function
whether implemented by electronic, mechanical or other means which restricts or
may restrict use or access to programs or data based on residency on a specific
hardware configuration, frequency or duration of use, or other limiting
criteria.

 

4.     That the Software and
Documentation, including accompanying trademarks, copyrights and trade names, do
not violate or infringe any patent, copyright, trademark, trade secret or other
proprietary right of any third party, that Supplier is not aware of any facts
upon which such a claim for infringement could be based and that Supplier will
promptly notify HP if it becomes aware of any claim or any facts upon which a
claim could be based.

 

[***]

 

56

 

EXHIBIT
I

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

 

Flex / Buffer Model

 

Supplier shall
develop and implement internal processes to provide HP maximum flexibility and
shall maintain buffer inventory as directed. Subject to and in accordance with
Section 5.4 of the Product Purchase Agreement, [***]

 

Flex is defined as ability to accept incremental demand.

 

Buffer is defined as ability to pull-in existing demand.

 

HP’s flex requirements are:

 

	
  Number of Calendar

  Days Prior to Scheduled

  Demand Date

  	
   

  	
  HP’s Maximum%

  Increase

  	
   

  	
  HP’s Maximum

  % Decrease

  	
   

  	
  Maximum USD

  liability for

  Decreases of HP

  Unique Product

  **

  
	
  0 – 30

  	
   

  	
  [***]

  	
   

  	
  [***]

  	
   

  	
  [***]

  
	
  31 – 60

  	
   

  	
  [***]

  	
   

  	
  [***]

  	
   

  	
  [***]

  
	
  61 – 90

  	
   

  	
  [***]

  	
   

  	
  [***]

  	
   

  	
  [***]

  
	
  91 +

  	
   

  	
  [***]

  	
   

  	
  [***]

  	
   

  	
  [***]

  

 

* Any weekly incremental upside above these percentages will
be responded to with best reasonable efforts in the areas of number of units
and replenishment cycle time.

 

[***]

 

In addition to the weekly
EDI transmission, HP also agrees to chair a weekly interlock meeting with
Supplier to review short and long term Forecast updates.

 

57

 

EXHIBIT
J

 

TO PRODUCT PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

QUALITY
ASSURANCE REQUIREMENTS AND

ADDITIONAL PRODUCT WARRANTIES

 

 

This exhibit specifies
the Quality agreement that has been reached between Supplier and HP.  This exhibit applies to all automated tape
libraries purchased from Supplier unless otherwise specified.

 

1.             Warranty

 

Supplier hereby warrants
that for [***] months from the date of Delivery of Product(s) to Buyer or to
Buyer’s customers, that (i) all Product(s), shall be free from defects in
material, workmanship, and design; and (ii) shall conform to applicable
specifications drawings, samples, and descriptions which references this
agreement; and (iii) shall be suitable for the purpose for which they were
intended.

 

2.             Supplier’s Annualized Return Rate (SRR) / Supplier’s
Annual Field Rate (SFR) 

 

Supplier shall
incorporate sufficient design margin, quality control, and reliability tests on
tape libraries purchased by HP to ensure that the agreed to SRR/SFR is not
exceeded.  The SRR/SFR for the
individual tape drive family will be referenced in the HP Product
Specification.  SRR performance goals
will be communicated via the QBR. 
Supplier  shall support Field Performance Analysis initiatives and
other related activities as needed to reduce SRR/SFR.

 

[***]

 

3.             Epidemic Failure

 

a.
“Epidemic Failure” shall have either of the following two meanings:

 

1.     The occurrence of multiple
failures of the same component(s), for the same cause, to the extent that the
annualized failure rate exceeds [***] the agreed upon failure rate in the HP
Product Specification. This annualized failure rate shall be based on a [***],
and Supplier and HP must agree that the failures have been properly diagnosed
and that the failure count for that cause is accurate.

 

58

 

2.     Random supplier attributable
failures for multiple causes to the extent that the annualized failure rate
exceeds [***] the agreed upon failure rate in the HP Product Specification.
This annualized failure rate shall be based on a [***], and supplier and HP
must agree that the failures have been properly diagnosed and the failure count
for that cause is accurate.

 

b. Epidemic failure
process definition and compensation

 

1.     In
the event HP believes there has been an Epidemic Failure, HP shall immediately
provide written notice to Supplier.

 

2.     No
later than [***] following receipt of such notice, Supplier shall use its
reasonable efforts to (a) stop production until containment and/or corrective
action is in place, (b) provide a plan for conducting complete root cause
failure analysis, and (c) begin implementing a corrective action plan as soon
as is reasonably practical.

 

3.     [***]

 

4.     [***]

 

5.     [***]

 

4.             Firmware Controls

 

Supplier shall control
distribution and use of diagnostics and Firmware shipping with the
Product.  Firmware revision shall be
traceable to the serial number of the units. 
For firmware not created by HP, this information shall be conveyed to HP
for field tracking purposes.

 

Supplier shall back up
all HP-supplied test software on media that will allow testing of individual
products.  [***].

 

5.             Product Traceability

 

Supplier shall maintain
traceability records for all regulatory-controlled products listed in agency
reports.  Such products must be
traceable from the source of manufacture by lot or date code through the
manufacturing process, and to their final destination via serialization.  Traceability information shall be provided
to HP upon request.  Traceability must
be in place by date code or serial number for all returned FRU’s.

 

6.             Safety and Regulatory Agency Reports

 

Supplier shall provide
copies of all regulatory and safety agency submittal reports and approvals as
defined in the Supplier Management Process.

 

59

 

7.             New Material Requirements

 

HP will not purchase, or
accept delivery, of Product that has been shipped to any of Supplier’s
customers.  Supplier shall notify HP in
writing:  A)  if such Product was mistakenly shipped to HP or B)  to request approval prior to shipment of
such Product to HP in order for Supplier to meet obligations to HP.

 

8.             Supply Interruptions

 

Supplier will not
intentionally ship any Product to HP with a potential problem that could result
in a channel purge or Product hold.  Supplier’
goal is to have zero Product purges or Product holds in HP’ process.

 

9.             Supplier Management Process (formally the Supplier
Development Process)

 

Supplier will adhere to all aspects of HP’ Supplier Management Process.  All data requested by HP will be provided by
Supplier during the 5 Step qualification process.  Supplier will implement an agreed to Process Management Plan
(PMP) prior to Step 3 release.

 

10.          Final Audit / Out of box Audit Quality (OBA)

 

Supplier will perform “Out of Box Audit” (OBA), [***].

 

Upon failure, a clearance will be completed of both finished goods
Product of the same part number, and WIP. If repeated failures are found, all
potentially impacted inventory within Supplier control will be screened/corrected,
an estimate of exposure to HP calculated and communicated to HP Procurement
Engineering [***] of the original failure.

 

All OBA failures will require the immediate generation of an 8D and
communication to HP per the 8D response guidelines detailed below in the
“closed loop corrective action process”.

 

11.          Ongoing Reliability Testing

 

Supplier will be
responsible for demonstrating Product reliability meets specified goals both
prior to Step 2 via RDT (Reliability Demonstration Testing) and thereafter on
ongoing revenue shipments by conducting an On-Going Reliability Test (ORT) on
Product supplied to HP.  The ORT plan
will be modeled in accordance with MIL STD 781, Probability Ratio Sequential
Test (PRST). ORT testing is the process whereby the Product MTBF is verified
[***].  In addition ORT is to, monitor
the outgoing quality level from production, assure HP the process is in
manufacturing control, and minimize the potential for “early life or field”
failures.

 

The conditions and
criteria for the continuous On-Going Reliability Test shall be mutually defined
and agreed to by HP and the Supplier. 
Failures causing test to enter the failure zone will be reported to HP
Procurement Engineering [***] and will require an 8D for closure.  Test results will be reported [***].

 

12.          Failure Analysis

 

Supplier will be
responsible for performing [***] led failure analysis in conjunction with the
HP Procurement Engineering Team.  The
preliminary failure analysis results will be

 

60

 

communicated to HP
[***].  For any library or library FRU
that is returned to Supplier for detailed failure analysis, the closed loop
corrective action process will be used.

 

13.          Closed Loop Corrective Action Process

 

In the event that HP
encounters problems of any nature that affect the ability to sustain full
manufacturing needs (late Product shipment, Product shortage, receiving
inspection failures, in-line manufacturing failures, material purges, etc.), HP
will notify the Supplier and generate a Supplier Corrective Action Request
(SCAR) using the Compaq 8-D process or equivalent.

 

The Supplier is required
to acknowledge receipt of the Request for Corrective Action within [***]
Supplier [***].  Furthermore, the
Supplier is required to define and implement an effective containment [***] of
receipt of the SCAR.  A long term,
corrective action plan should be available [***] working days of root
cause identification.  The proposed
timeframes should be considered general guidelines.  Each SCAR should be assessed for its criticality and urgency and
action taken appropriately.

 

The Supplier is expected
to respond with the following information:

 

[***]

 

[***]

 

[***]

 

[***]

 

Furthermore, the Supplier will report internal problem
issues including failure to meet agreed upon quality goals (Purges, OBA, and
ORT. etc).  The Supplier will adhere to
the aforementioned response times.

 

14.          Process/Product Change Notification Process

 

The Supplier must notify
HP of any significant changes to the manufacturing process, Product, test or
critical components [***].  Significant
changes include, but are not limited to the following:

 

•      Changes affecting Form, Fit, or Functionality of
the Product

•      Changes in the primary manufacturing
site/location

•      Changes in Supplier’s final acceptance test
process

•      Changes in critical components

 

During the development phase, all proposed SCR/PCN’s should be forward
to the appropriate Design Engineer. 
During the production phase, proposed all SCR/PCN’s should be forwarded
to the appropriate Procurement Engineer. 
The notification must be received at HP no later than [***] to the
Supplier’s planned implementation date. 
At a minimum, the notification must contain the following information:

 

61

 

•      [***]

•      [***]

•      [***]

•      [***]

•      [***]

•      [***]

•      [***]

•      [***]

 

Final approval is granted
by HP, based on successful Product analysis and qualification [***]), and is
subject to audit by HP.  The Supplier
and all affected departments shall be notified in writing of the final
status.  HP will make every effort to
shorten the qualification timeframe whenever possible.  [***].

 

Although timeframes for
SCR/PCN notification and qualification have been defined, it is understood that
each SCR/PCN should be reviewed for criticality and urgency and action taken
appropriately.

 

15.          Reporting Requirements

 

Supplier will adhere to
the following reporting timelines.

 

Any
critical problems on which HP has issued an 8D will be responded to per the
timeline above.

 

Supplier will inform HP
within [***] of any incident whereby a violation of a critical parameter in the
Process Management Plan (PMP) has occurred.

 

Supplier
will inform HP within [***] of any ORT or OBA failures.

 

Reaction guidelines and
stop ship criteria will be established around “Out of Box Audit”, in accordance
with the aforementioned sampling plans.

 

The following
information will be provided by Supplier on a [***] basis on the due dates
mutually agreed as follows:

 

•      Summary of all [***] led F/A libraries analyzed
for HP.

•      Summary of all libraries / library FRU’s returned
to Supplier where root cause failure analysis was specifically requested.

•      [***] summary of all failure analysis performed
on failing libraries from any HP factory integration testing.

•      [***] by defect description for Total fallout.

•      Product/Process Change Notification Log (SCR)

•      8D’s on top [***] problems by defect.

•      SRR and SFR data

•      Process Management Plan (if changed from current
released version)

 

62

 

•      Updated 8D for the following if required:

• Purges/Product Hold

• OBA failures

• ORT failures

 

 

16.           [***]

 

63

 

EXHIBIT
K

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

 

PRICING

 

 

Supplier will provide a Product and Spares pricing
schedule to HP [***] which is incorporated into this Agreement by
reference. It will include Supplier’s part number and description, HP’s part
number and current quarter pricing plus [***].
The terms and conditions of this Agreement shall apply to those Products and
Spares purchased by HP.

 

Supplier agrees that
pricing [***].

 

64

 

EXHIBIT
M

 

TO PRODUCT
PURCHASE AGREEMENT

BETWEEN HP AND OVERLAND STORAGE

 

 

HP
REGIONAL TRADE GUIDELINES

TABLE OF CONTENT

 

	
  SECTION 1

  	
  HP Trade Basics
  (Overview)

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  1.1

  	
   

  	
  Compliance

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  1.2

  	
   

  	
  Terms of Sale

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  1.3

  	
   

  	
  Country of Origin

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  1.4

  	
   

  	
  Valuation

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  1.5

  	
   

  	
  Shipping Documentation

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  1.6

  	
   

  	
  Records

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
  SECTION 2

  	
  COO Marking/Labeling

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  2.1

  	
   

  	
  Country of Origin

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  2.2

  	
   

  	
  Marking

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  2.3

  	
   

  	
  COO Checklist

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
  SECTION 3

  	
  Shipping
  Documentation

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  3.1

  	
   

  	
  Documentation Requirements

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  3.2

  	
   

  	
  Commercial Invoice

  	 

	
   

  	
   

  	
   

  	
   

  	 

	
  SECTION 4

  	
  Reporting/Recordkeeping

  
	
   

  
	
   

  	
  4.1

  	
   

  	
  Reporting/Data
  Transmissions

  
						

 

65

 

	
   

  	
  4.2

  	
   

  	
  Records

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  4.3

  	
   

  	
  Trade Incidents

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  4.4

  	
   

  	
  Audit

  

 

SECTION 1            HP Trade Basics

 

1.1          Trade Compliance

Each Supplier shipping
location bears ultimate responsibility for ensuring its own import/export
compliance; however, HP is responsible for setting baseline policies and
guidelines for Supplier operations.  The
following is distributed in order to clearly convey HP’s minimum trade compliance
expectations and to provide an operations reference tool for Supplier
locations; responsibility for developing and implementing procedures to comply
with the following belongs solely to the Supplier .

 

1.2          Terms of Sale

Supplier is responsible for implementing the sales term (eg.
FOB, FCA, DDP, etc.) negotiated with HP. 
Supplier’s responsibilities may include, but are not limited to, the
following:

•      Warehouse storage at point of origin

•      Warehouse labor at point of origin

•      Export packing

•      Loading at point of origin

•      Inland freight to origin port

•      Port receiving

•      Loading on vessel

•      International freight/transport

•      Customs clearance at destination port

•      Delivery to final destination

 

1.3          Country of Origin

Each Supplier site is
responsible for determining the appropriate country of origin (“COO”) for the
product(s) it manufactures/assembles and for marking the products
accordingly.  Further, each site must
ensure that shipping documentation and EDI confirmation signals accurately
convey shipment-level COO data; Country of Origin is a mandatory line-item data
element for all HP EDI shipping confirmation (eg. 856/4010) signals.  Finally, each site must cooperate fully with
HP in supplying data to facilitate HP’s origin reporting requirements and
qualification for preferential origin programs such as NAFTA, IFTA, FMF, EXIM
and the like including, but not limited to, all requested origin analysis,
certificates of origin, manufacturer’s affidavits, data transmissions, and
special reporting.

 

66

 

Additional HP COO
marking/labeling guidelines are set out in Section 2 of this Exhibit.

 

1.4          Valuation

For each and every
transaction where HP is to be importer of record into the US, the Supplier site
is responsible for ensuring that commercial documentation accurately reflects
the actual price paid or payable between HP and the site.  It is Supplier’s responsibility to reconcile
its financial records against commercial documentation in order to validate
HP’s use of Transaction Value for declarations to US Customs under
Section 402(b)(1) of the Trade Agreements Act of 1979 (TAA; 19 U.S.C.
1401a); no alternate valuation methodologies are used or approved for HP
transactions.

 

Zero dollar values are
unacceptable for US Customs purposes. 
Where items are provided “free of charge,” the commercial invoice must
reflect fair market value for the products; the nomenclature “Value for Customs
Purposes Only,” may be used in these instances.

 

1.5          Shipping Documentation

All Supplier sites must
be capable of producing accurate and complete shipping documentation for each
shipment.  Supplier is responsible for
knowing and understanding shipping standards applied in the normal course of
international business and for knowing and understanding additional HP
requirements outlined in this Exhibit.

 

1.6          Recordkeeping/Reporting

Each
Supplier site must comply with record-keeping, data-transmission,
incident-reporting, and audit requirements set out in Section 4 of this
Exhibit.

 

SECTION 2            Labeling/ Marking

 

2.1          Country of
Origin

A Product’s
country of origin is where the Product is wholly manufactured or the final
location where a substantial transformation occurs.  A Product is substantially transformed if the end
product functions in a significantly different manner than the individual
components. As a practical matter, Customs looks to whether the final assembly
has a new “name, character, and use” from the component level parts.

 

[***]

 

2.2          Marking

Every
article of foreign origin entering the United States must be marked with
the English name of the country of origin preceded by the HP standard nomenclature:
“PRODUCT OF.”  This marking must appear
in a conspicuous, legible, indelible 

 

67

 

and permanent form
on the outermost packaging (e.g. pallet), on the consumer packaging (box in
which the item will arrive to the ultimate consumer), and on the Product
itself.

 

For the human
readable portion of HP’s standard label, COO must be indicated by the complete
country name; abbreviations are unacceptable. 
For the barcode scan area, COO should be represented by the 2-digit ISO country
code; one digit codes (eg. A = US) are NO LONGER ACCEPTABLE nor
supported by HP.  Material with multiple
COOs must be segregated, separately palletized (if applicable) and separately
scanned so as to be represented on the commercial invoice as individual invoice
line items with individual COOs.

 

COO Product
markings/labels must ALWAYS match COO indicated on the commercial invoice and
reported to HP via the shipping confirmation signal.  Supplier is responsible for implementing procedures
to ensure that labels are checked for accuracy and audited against shipping
documentation/data transmissions.

 

Further clarification regarding HP
marking standards is provided in HP’s COO Marking Policy, as well as HP’s
Country of Origin Encoding spec [***]

 

2.3.1       COO Checklist

Supplier must
adhere to the following COO requirements:

 

•      Must implement processes to determine
correct COO for Products.

 

•      Must ensure that COO is labeled on
outermost packaging conspicuously, legibly, indelibly, and permanently.

 

•      Must ensure that COO is labeled on consumer
packaging (box in which the item will arrive to the last person in the US who
will receive it in its imported form) conspicuously, legibly, indelibly, and
permanently.

 

•      Must ensure that COO is labeled directly on
the Product conspicuously, legibly, indelibly, and permanently.

 

•      Must ensure that the accurate COO prints in
the designated field on the commercial invoice.

 

•      Must ensure that COO designated for a
particular Product to be shipped is consistent across all labels and
documentation.

 

68

 

SECTION 3            Shipping Documentation

 

3.1          Documentation
Requirements

Supplier must
adhere to the following trade requirements:

 

•      Must produce accurate and complete shipping
documentation for each and every shipment. 
All text must be in English; all monetary amounts must be represented in
US dollars.

 

•      Must be able to reproduce shipping document
on demand (with or without requested modifications and/or corrections) for a
minimum of [***] after shipment.

 

•      Must have internal audit procedures in
place for verification/correction of all outbound documentation issues
including, but not limited to, proper print alignment. 
Where data is printed more than 1/16” off assigned
documentation fields,  the documentation must be discarded and
reprinted before shipment release.

 

3.2          Commercial
Invoice

 

The following fields are required for each and every
commercial invoice:

 

	
  •

  	
   

  	
  Ship
  To Address

  	
   

  	
  Address to which the Goods are being shipped.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Bill
  To Address

  	
   

  	
  Address to which billing information will be sent.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Ship
  To ID #

  	
   

  	
  Specific ID # assigned to each Ship To address.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Bill
  To ID #

  	
   

  	
  Specific ID # assigned to each Bill To address.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Ship ID/Invoice No.

  	
   

  	
  Unique number assigned
  at the time of shipment to each outbound shipment.  This number should never be repeated and should appear on the
  shipping label tying the freight to the commercial invoice for a given
  shipment.

  Assigned
  by the Supplier site.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Date

  	
   

  	
  Actual shipment date.

  Assigned
  by the Supplier site.

  

 

69

 

	
  •

  	
   

  	
  Page

  	
   

  	
  Commercial invoice page
  number.  Multi-page invoices will
  follow the format eg. 1/4, 2/4, etc.

  Assigned
  by the Supplier site.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Bill
  of Lading No.

  	
   

  	
  Air waybill number
  utilized for transport.

  Assigned
  by the Supplier site.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Shipped
  Via

  	
   

  	
  HP-approved
  courier/freight forwarder handling the transport.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Freight
  Terms

  	
   

  	
  Party responsible for
  freight charges. (Eg. “Pre-paid,” 
  “collect”)

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Terms
  of Sale

  	
   

  	
  Incoterm designating
  responsibilities of the parties.

  (Eg. EXW, FCA, DDP)

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Terms
  of Payment

  	
   

  	
  Agreed upon payment
  terms.

  [***]

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Customer
  P.O. No.

  	
   

  	
  Purchase order  number  assigned
  to the transaction

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Sales
  Order No.

  	
   

  	
  Sales Order number
  under which the shipment is placed.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Line
  Item

  	
   

  	
  Sales Order line item
  fulfilled by the item shipped.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Product
  No.

  	
   

  	
  HP part number assigned
  to the Product.

  Provided
  by EDI feed from HP.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Description

  	
   

  	
  Description of the
  Good(s).

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Quantity

  	
   

  	
  Number of units of the
  particular part shipped.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Unit
  Price

  	
   

  	
  Actual
  dollar value to be paid to the Supplier shipper for one  unit of the particular
  part number.

  Provided by EDI feed from HP.*

  

 

70

 

	
  •

  	
   

  	
  Extended
  Price

  	
   

  	
  Sum of quantity field
  multiplied by unit price.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Total
  Value

  	
   

  	
  Sum of extended values
  for all line items.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Country
  of Origin

  	
   

  	
  The country in which
  the Goods were manufactured.

  DETERMINED
  AND APPLIED BY THE SUPPLIER SITE.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  License

  	
   

  	
  Export License
  exception determined by HP trade.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  ECCN

  	
   

  	
  Export Commodity
  Control # determined by HP.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  HTS

  	
   

  	
  Harmonized tariff
  schedule classification determined by HP.

  Provided
  by EDI feed from HP.*

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  •

  	
   

  	
  Destination
  Control

  	
   

  	
  Statement required to
  be printed on all commercial  invoices per  the US Export
  Administration Regulations.

  Provided by EDI feed from HP.*

  

 

In accordance with
controlling customs requirements, HP also requires line level itemization of
the following:

•      Desktop computers necessitate separate
itemization of the CPU, mouse, and keyboard.

•      All items shipped with “dropped-in-the-box”
(uninstalled) software necessitate separate software itemization.  Software country of origin is the location
where programming/recording is installed on the media.  Software value is to be indicated per the
media (unrecorded CD, diskette, or tape) value only.

 

*  ALL data transmitted from HP must be verified for
accuracy.  Supplier is responsible for
implementing procedures demonstrating reasonable care in the verification of
all data received from HP.

 

71

 

SECTION 4            Reporting/ Recordkeeping 

 

4.1          Reporting/Data
Transmissions

The following trade data elements must be printed on
each commercial invoice and must be returned to HP via the standard
electronic/EDI Shipping Confirmation signal:

•      Country of Origin (line item level)

•      HTS Classification (line item level)

•      ECCN (line item level)

•      License (line item level)

•      Destination Control Statement

These are HP-required
data elements for the Shipping Confirmation signal.  Failure to transmit these items will result in signal rejection.

 

4.2          Records

Each Supplier site must
maintain a system for retention, retrieval and reproduction (for a period of
not less than six calendar years from the date of each shipment) of original
shipping, export, customs, import and other trade-related documentation (“Trade
Control Records”), pertaining to the international transport of HP Goods.  Such record keeping system will comport with
the legal requirements of the U.S. and other nations including, but not limited
to, requirements set out in Parts 762 and 772, U.S. Department of Commerce,
Export Administration Regulations and the U.S. Customs Record-Keeping
Regulations, 19 C.F.R. 163.

 

Supplier, upon receipt of
written notice from HP, will collect, reproduce if required, and provide to HP
(at Supplier’s expense) originals and/or satisfactory copies of 100% of the
Trade Control Records as HP may request from time to time.  All HP requests for Trade Control Records
must be fulfilled within 15 business days of HP’s written request, or the
response date required by an official government record production request or
subpoena, whichever is the lesser time for response.  Supplier will not destroy or render inaccessible any of the Trade
Control Records relating to HP transactions, without having first obtained the
express written permission from HP.

 

4.3          Trade Incidents

Supplier will provide
immediate notice to HP in the event of an action by U.S. or other national
government customs/export authorities which relates specifically to Goods or
Services provided to HP by Supplier. Such government communications and actions
may include, but are not limited to, cargo detentions, cargo seizures,
subpoenas, record production requests and search warrants.  Issues, questions, or incidents arising
pursuant to this section should be escalated to HP via the

 

[***]

 

4.4          Audit

Supplier will afford HP,
and HP’s duly appointed agents, reasonable access to Supplier’s premises for
trade compliance audit purposes. 
Supplier further agrees

 

72

 

to fully cooperate with
HP in this regard, to respond in a timely manner to HP’s requests for
production of Trade Control Records, and to comply with all remedial or
corrective actions that HP may specify.

 

73

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