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                                                                   EXHIBIT 10.39

                         PNC BANK, NATIONAL ASSOCIATION
                               1600 Market Street
                             Philadelphia, PA 19103
                                  July 3, 2002

Sanchez Computer Associates, Inc.
40 Valley Stream Parkway
Malvern, PA  19355

               RE: $20,000,000 COMMITTED REVOLVING LINE OF CREDIT

Gentlemen:

     We are pleased to advise that PNC BANK, NATIONAL ASSOCIATION (the "Bank")
has approved your request for a committed line of credit (the "Loan") for
SANCHEZ COMPUTER ASSOCIATES, INC. ("Sanchez"), SANCHEZ SOFTWARE LTD., SANCHEZ
DATA SYSTEMS, INC., SANCHEZ COMPUTER ASSOCIATES INTERNATIONAL, INC., SANCHEZ
COMPUTER ASSOCIATES POLSKA, SP. Z.0.0, SANCHEZ FSC, INC., and ePROFILE HOLDINGS,
INC. (individually and collectively, including Sanchez, the "Borrower"). All of
the details regarding your Loan are outlined in the following sections of this
letter (this "Letter Agreement" or this "Agreement") and the documents executed
pursuant hereto (collectively with this Letter Agreement, the "Loan Documents").

     1.   COMMITTED LINE OF CREDIT. The credit facility covered by this Letter
Agreement is a committed revolving line of credit under which Borrower may
request and the Bank, subject to the terms and conditions of this Letter
Agreement, will make advances, including issuances of Letters of Credit in
accordance with Section 10 hereof, to or, as to Letters of Credit, for the
account of Borrower from time to time through but not including the Expiration
Date, in an amount in the aggregate at any time outstanding not to exceed
$20,000,000 (as the same may hereafter be reduced as provided in the final
sentence of this Section 1, the "Revolving Loan Limit"). The "Expiration Date"
means July 2, 2005, or such later date as may be designated by the Bank by
written notice to Borrower. Bank agrees, within six months of Borrower's request
to do so, to consider the extension of the Expiration Date for such period as
Borrower requests, and to communicate to Borrower Bank's decision (which shall
be in its sole and absolute business judgment) prior to the end of such six
month period. Advances under the Committed Line of Credit shall be used for
general corporate purposes, including Permitted Acquisitions (defined below).
Subject to the terms and conditions of this Letter Agreement, Borrower may
borrow, repay and reborrow under the Committed Line of Credit until the
Expiration Date. The Committed Line of Credit shall be repaid in accordance with
the terms of the Note (defined below). Borrower may, upon not less

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than five (5) Business Days written notice to Bank, reduce the Revolving Loan
Limit by $1,000,000 or integral multiples thereof, provided that any such
reduction will be permanent.

     2.   INTEREST RATE.

          (a)   Principal outstanding under the Loan shall bear interest at a
rate per annum selected by Borrower from the interest rate options set forth
below (each, an "Option"), it being understood that Borrower may select
different Options to apply simultaneously to different portions of the Loan but
may elect the LIBOR Rate Option only with respect to principal tranches of
$1,000,000 or more. There are no required interest periods for principal bearing
interest under the Base Rate Option.

                i.    BASE RATE OPTION. A per annum rate of interest (with the
amount of interest based on the actual number of days elapsed and the number of
days in the current year) equal to, as of any date, the greater of (i) the rate
of interest in effect from time to time at the Bank as its Prime Rate, which
rate may not be the lowest interest rate then being charged commercial borrowers
by the Bank (the "Prime Rate") or (ii) one quarter of one (.25) percentage point
above the Federal Funds Rate. If and when the Prime Rate or Federal Funds Rate
(as applicable) changes, the rate of interest on principal bearing interest
under the Base Rate Option will change automatically without notice to Borrower,
effective on the date of any such change.

                ii.   LIBOR RATE OPTION. A per annum rate of interest (with the
amount of interest based on the actual number of days elapsed and the number of
days in the current year) equal to the sum of (i) LIBOR PLUS (ii) 150 basis
points (the "LIBOR-Based Rate"), for the applicable LIBOR Interest Period in an
amount equal to the principal of the Loan bearing interest under the LIBOR Rate
Option and having a comparable maturity as determined at or about 11 a.m.
(eastern time) two (2) Business Days prior to the commencement of the LIBOR
Interest Period.

          (b)   As used herein, the following terms have the following meanings:

                "BUSINESS DAY" shall mean any day on which commercial banks
settle payments in U.S. dollars in New York City AND London other than a
Saturday or Sunday or a legal holiday on which commercial banks are authorized
or required to be closed for business in Philadelphia, Pennsylvania.

                "FEDERAL FUNDS RATE" means for any day shall mean the rate per
annum (rounded upward to the nearest 1/100 of 1%) announced by the Federal
Reserve Bank of New York (or any successor) on such day as being the weighted
average of the rates on overnight federal funds transactions arranged by federal
funds brokers on the previous trading day, as computed and announced by such
Federal Reserve Bank (or any successor) in substantially the same manner as such
Federal Reserve Bank computes and announces the weighted average it refers to as
the "Federal Funds Rate" as of the date of this Agreement; provided, if such
Federal Reserve Bank ( or its successor) does not

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announce such rate on any day, the "Federal Funds Rate" for such day shall be
the Federal Funds Rate for the last day on which such rate was announced.

                "LIBOR" shall mean the interest rate per annum determined by the
Bank by dividing (the resulting quotient rounded upwards, if necessary, to the
nearest 1/10,000th of 1%) (i) the rate of interest determined by the Bank in
accordance with its usual procedures (which determination shall be conclusive
absent manifest error) to be the London interbank offered rates for U.S. Dollars
quoted by the British Bankers' Association, or appropriate successor, as set
forth on Dow Jones Markets Service (formerly known as Telerate) display page
3750 (or such other display page on the Dow Jones Markets Service system as may
replace display page 3750), or if British Banker's Association or its successor
ceases to provide such quote, a comparable replacement rate determined by the
Bank (which determination shall be conclusive absent manifest error), at
approximately 11:00 A.M. (London time) two (2) Business Days prior to the first
day of each LIBOR Interest Period for an amount comparable to such principal
amount and having a borrowing date and a maturity date comparable to each such
LIBOR Interest Period by (ii) a number equal to 1.00 minus the LIBOR Reserve
Percentage.

                "LIBOR INTEREST PERIOD" shall mean a period of one (1), two (2),
three (3) or six (6) months commencing on the date on which the LIBOR Rate
Option becomes applicable to principal of the Loan and each successive period
selected by Borrower thereafter; PROVIDED, that if a LIBOR Interest Period would
end on a day that is not a Business Day, it shall end on the next succeeding
Business Day, unless such day falls in the succeeding calendar month in which
case the LIBOR Interest Period shall end on the next preceding Business Day. In
no event shall any LIBOR Interest Period end on a day after the Expiration Date.

                "LIBOR RESERVE PERCENTAGE" shall mean the maximum effective
percentage in effect on such day as prescribed by the Board of Governors of the
Federal Reserve System (or any successor) for determining the reserve
requirements (including, without limitation, supplemental, marginal and
emergency reserve requirements) with respect to eurocurrency funding (currently
referred to as "Eurocurrency liabilities"). LIBOR shall be adjusted on the
effective date of any change in the LIBOR Reserve Percentage. The Bank shall
give prompt notice to the Borrower of LIBOR as determined or adjusted in
accordance herewith, which determination shall be conclusive absent manifest
error.

                If the Bank determines (which determination shall be final and
conclusive) that, by reason of circumstances affecting the London interbank
market generally, deposits in dollars (in the applicable amounts) are not being
offered to banks in the London interbank market for the selected term, or
adequate means do not exist for ascertaining LIBOR, then the Bank shall give at
least ten (10) Business Days notice thereof to the Borrower. Thereafter, until
the Bank notifies Borrower in writing that the circumstances giving rise to such
suspension no longer exist, (a) the availability of the LIBOR Rate Option shall
be suspended, and (b) the interest rate on principal of the Loans then bearing
interest under the LIBOR Rate Option shall be converted to the Base Rate Option
at the expiration of the then current LIBOR Interest Period.

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                In addition, if, after the date hereof, the Bank shall determine
(which determination shall be final and conclusive) that any enactment,
promulgation or adoption of or any change in any applicable law, rule or
regulation, or any change in the interpretation or administration thereof by a
governmental authority, central bank or comparable agency charged with the
interpretation or administration thereof, or compliance by the Bank with any
guideline, request or directive (whether or not having the force of law) of any
such authority, central bank or comparable agency shall make it unlawful or
impossible for the Bank to make or maintain or fund loans under the LIBOR Rate
Option, the Bank shall notify Borrower in writing. Upon receipt of such notice,
until the Bank notifies Borrower in writing that the circumstances giving rise
to such determination no longer apply, (a) the availability of the LIBOR Rate
Option shall be suspended, and (b) the interest rate on principal of the Loans
then bearing interest under the LIBOR Rate Option shall be converted to the Base
Rate Option either (i) on the last day of the then current LIBOR Interest Period
if the Bank may lawfully continue to maintain principal under the LIBOR Rate
Option to such day, or (ii) immediately if the Bank may not lawfully continue to
maintain principal under the LIBOR Rate Option.

          (c)   LEGAL RATE. If, at any time, any of the aforesaid rates shall be
finally determined by any court of competent jurisdiction, governmental agency
or tribunal to exceed the maximum rate of interest permitted by any applicable
laws, then, for such time as such rate would be deemed excessive, application
thereof shall be suspended and there shall be charged in lieu thereof the
maximum rate of interest permissible under such laws.

          (d)   DEFAULT RATE. Should there occur an Event of Default under this
Letter Agreement and during the continuance thereof, then, notwithstanding
anything to the contrary contained herein, interest on the Loans shall, at the
option of the Bank exercisable by written notice to the Borrower, increase to a
rate per annum (the "Default Rate") which is 2.00 percentage points above the
otherwise applicable rate. Interest at the Default Rate shall continue to accrue
notwithstanding the entry of any judgment hereon or on the Note, and all such
judgments shall bear interest at the Default Rate provided for herein.

     3.   INTEREST RATE ELECTION. Subject to the terms and conditions of this
Letter Agreement, at the end of each interest period applicable to any portion
of the Loan, the Borrower may renew the Option applicable to such amount or
convert such amount to a different Option; PROVIDED THAT, during any period in
which any Event of Default (as hereinafter defined) has occurred and is
continuing, any amounts bearing interest under the LIBOR Rate Option shall, at
the Bank's sole discretion, be converted at the end of the applicable LIBOR
Interest Period to the Base Rate Option and the LIBOR Rate Option will not be
available to Borrower with respect to any new indebtedness until such Event of
Default has been cured by the Borrower or waived by the Bank. The Borrower shall
notify the Bank of each election of an Option, each conversion from one Option
to another, the amount of the portions of the Loan outstanding hereunder to be
allocated to each Option and where relevant the interest periods therefor. In
the case of converting to

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the LIBOR Rate Option, such notice shall be given at least three (3) Business
Days prior to the commencement of any LIBOR Interest Period. If no notice of
conversion or renewal is timely received by the Bank, the Borrower shall be
deemed to have converted such portion to the Base Rate Option. Any such election
by telephone shall be promptly confirmed in writing by such method as the Bank
may require.

     4.   PAYMENT OF INTEREST. The Borrower shall pay accrued interest on the
unpaid principal balance of the Loan in arrears: (a) for the portion of the
principal amount of the Loan bearing interest under the Base Rate Option, on the
first day of each month, (b) for the portion of the principal amount of the Loan
bearing interest under the LIBOR Rate Option, on the last day of the respective
LIBOR Interest Period for such portion, (c) if any LIBOR Interest Period is
longer than three (3) months, then also on the three (3) month anniversary of
such interest period and every three (3) months thereafter, and (d) for all
portions of the principal amount of the Loan, at maturity, whether by
acceleration or otherwise, and after maturity, on demand until paid in full.

     5.   PREPAYMENT. The Borrower shall have the right to prepay at any time
and from time to time, in whole or in part, without penalty, any amount of the
Loan which is accruing interest under the Base Rate Option. If the Borrower
prepays (whether voluntary, on default or otherwise) all or any part of any
amount which is accruing interest under the LIBOR Rate Option on other than the
last day of the applicable LIBOR Interest Period, the Borrower shall pay to the
Bank, on demand therefor, all amounts due pursuant to paragraph 6 below,
including the Cost of Prepayment, if any.

     6.   YIELD PROTECTION. The Borrower shall pay to the Bank, on written
demand therefor, together with the written evidence of the justification
therefor, all direct costs incurred, losses suffered or payments made by Bank by
reason of any change in law or regulation or its interpretation imposing any
reserve, deposit, allocation of capital, or similar requirement (including
without limitation, Regulation D of the Board of Governors of the Federal
Reserve System) on the Bank, its holding company or any of their respective
assets. In addition, the Borrower agrees to indemnify the Bank against any
liabilities, losses or expenses (including loss of margin, any loss or expense
sustained or incurred in liquidating or employing deposits from third parties,
and any loss or expense incurred in connection with funds acquired to effect,
fund or maintain any of the Borrower's indebtedness (or any part thereof)
bearing interest under the LIBOR Rate Option) which the Bank sustains or incurs
as a consequence of either (i) the Borrower's failure to make a payment on the
due date thereof, (ii) the Borrower's revocation (expressly, by later
inconsistent notices or otherwise) in whole or in part of any notice given to
Bank to request, convert, renew or prepay any advance, or (iii) the Borrower's
payment, prepayment or conversion of any advance bearing interest under the
LIBOR Rate Option on a day other than the last day of the applicable LIBOR
Interest Period, including but not limited to the Cost of Prepayment. "COST OF
PREPAYMENT" means an amount equal to the present value, if positive, of the
product of (a) the difference between (i) the bond equivalent yield, on the
beginning date of the applicable interest period, of a U.S. Treasury obligation
with a maturity similar to the applicable interest period MINUS (ii) the bond
equivalent yield, on the prepayment date, of a U.S. Treasury obligation with

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a maturity similar to the remaining maturity of the applicable interest period,
and (b) the principal amount to be prepaid, and (c) the number of years,
including fractional years from the prepayment date to the end of the applicable
interest period. The yield on any U.S. Treasury obligation shall be determined
by reference to Federal Reserve Statistical Release H.15(519) "Selected Interest
Rates". For purposes of making present value calculations, the yield to maturity
of a similar maturity U.S. Treasury obligation on the prepayment date shall be
deemed the discount rate. The Cost of Prepayment shall also apply to any
payments made after acceleration of the maturity of the Loan. The Bank's
determination of an amount payable under this paragraph shall, in the absence of
manifest error, be conclusive and shall be payable on demand.

     7.   COMMITMENT FEE. Beginning on the last day of the first fiscal quarter
ending after the date of this Agreement, Borrower shall pay to Bank a Commitment
Fee equal to one-quarter of one percent (.25%) per annum of the Unused Amount,
payable quarterly in arrears (and on the Expiration Date) for the period then
ended. As used herein, "Unused Amount" means, for any period, the daily average
amount during such period by which the Revolving Loan Limit exceeds the sum of
outstanding cash advances and the face amount of Letters of Credit issued
pursuant hereto. The commitment fee shall be based on the actual number of days
elapsed and the number of days in the current year.

     8.   NOTE. The obligation of Borrower to repay the Loan shall be evidenced
by a promissory note (the "Note") in form and content satisfactory to the Bank.

     9.   SECURITY; OTHER CONDITIONS. The Borrower must cause the following to
be executed and delivered to the Bank in form and content satisfactory to the
Bank:

          a.    a security agreement by which certain Borrowers grant to Bank a
perfected lien on such Borrower's domestic existing and future accounts,
inventory, equipment, general intangibles (as defined in the Uniform Commercial
Code but excluding certain intangible assets specified in the security
agreement), chattel paper, documents and instruments, all as more fully set
forth in such security agreement;

          b.    such other documents as Bank may request in its reasonable
business judgment.

     10.  LETTERS OF CREDIT.

          (a)   AGREEMENT TO ISSUE; TERMINATION.

                (i)   Upon the request of Borrower, Bank shall under and subject
to the terms and conditions hereof and within the Letter of Credit Sublimit
issue trade and/or standby letters of credit for the account of the Borrower
from time to time through but not including the Expiration Date (individually, a
"Letter of Credit" and, collectively, the "Letters of Credit"). Letters of
Credit issued hereunder shall be under such terms as shall be acceptable to Bank
in its reasonable business judgment and consistent with Bank's standard
procedures and shall in no event have an expiry date

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exceeding twelve (12) months from the date of issue. As used herein, "Letter of
Credit Sublimit" means Letters of Credit in the aggregate face amount of
$2,000,000 outstanding at any one time.

                (ii)  In the event that any Letter of Credit remains outstanding
on the Expiration Date or on the date that the Loan is accelerated incident to
an Event of Default, Borrower shall on such date provide Bank with cash or cash
equivalents acceptable to Bank in an amount equal to the face amount of all
Letters of Credit so outstanding, to be held by Bank, if on the Expiration Date,
in order to honor such Letters of Credit, or, if acceleration incident to an
Event of Default, as cash collateral for the Obligations.

          (b)   LETTERS OF CREDIT GENERALLY.

                (i)   REIMBURSEMENT OF LETTER OF CREDIT DISBURSEMENTS. Borrower
agrees to reimburse Bank for the amount of each disbursement or payment made by
Bank on a Letter of Credit ("Letter of Credit Disbursement") on the date thereof
("the Letter of Credit Disbursement Date"). Such obligation of Borrower to
reimburse Bank for any such Letter of Credit Disbursement is herein referred to
as a "REIMBURSEMENT OBLIGATION." Bank shall promptly notify Borrower in writing
of any Letter of Credit Disbursement. If any Reimbursement Obligation is not
paid in full by Borrower to Bank on the corresponding Letter of Credit
Disbursement Date (for this purpose payments received by Bank after 2:30 p.m.,
local Philadelphia time, on any Business Day shall be deemed to have been made
on the next succeeding Business Day), the unpaid amount of such Reimbursement
Obligation shall bear interest for each day from the corresponding Letter of
Credit Disbursement Date until payment in full thereof, payable on demand, at
the rate applicable under the Base Rate Option or, if not paid in full by
Borrower within fifteen (15) days after Borrower's receipt of notice from Bank,
at the Default Rate (after, as well as before, judgment).

                (ii)  LETTER OF CREDIT CHARGES AND FEES. In addition to fees
otherwise payable under this Agreement, Borrower agrees to pay on demand to Bank
for its own account, as well as to any confirming bank of any Letter of Credit
required by the beneficiary thereof to be confirmed as a condition to such
beneficiary's acceptance thereof, with respect to the issuance, amendment or
transfer of any Letter of Credit and each drawing made under any Letter of
Credit, issuance, documentary and processing fees and charges in accordance with
Bank's and such confirming bank's fees and charges in effect at the time of such
issuance, amendment, transfer or drawing, as the case may be.

                (iii) OBLIGATIONS ABSOLUTE. All Reimbursement Obligations of
Borrower arising from Letter of Credit Disbursements shall be unconditional and
absolute and shall be paid strictly in accordance with the terms of this
Agreement under all circumstances whatsoever (except to the extent prohibited by
law), including, without limitation, the following circumstances: (i) any lack
of validity or enforceability of any Letter of Credit; (ii) the existence of any
claim, set-off, defense or other right which Borrower may have at any time
against any beneficiary or any transferee of any Letter of

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Credit (or any person for whom any such beneficiary or transferee may be
acting), or any other person, whether in connection with this Agreement, the
transactions contemplated herein or any unrelated transaction (including any
underlying transaction between Borrower or any of its subsidiaries or affiliates
and the beneficiary for which any Letter of Credit was procured); (iii) any
draft, demand, certificate or any other document presented under any Letter of
Credit proving to be forged, fraudulent or invalid in any respect or any
statement therein being untrue or inaccurate in any respect; (iv) payment by
Bank under any Letter of Credit against presentation of a demand, draft,
certificate or other document which does not comply with the terms of the Letter
of Credit, except to the extent that Borrower proves that such payment was
negligence or willful misconduct on the part of Bank; (v) the failure or delay
on the part of Bank in giving any notice hereunder; (vi) any draw thereunder
being a consequence of Bank's non-renewal of any Letter of Credit; or (vii) any
other circumstance or happening whatsoever similar to any of the foregoing other
than by reason of Bank's negligence or willful misconduct.

                (iv)  INDEMNIFICATION; NATURE OF DUTIES.

                      (a)   In addition to amounts payable as elsewhere provided
in this Agreement, Borrower hereby indemnifies and holds harmless Bank from and
against any and all claims, damages, losses, liabilities, costs or expenses
whatsoever which it may incur (or which may be claimed against it by any person)
by reason of or in connection with the issuance or transfer of, or payment or
failure to pay under, any Letter of Credit, or the involvement by Bank in any
suit, proceeding or action as a consequence, direct or indirect, of Bank's
issuance of any Letter of Credit, except to the extent prohibited by law and
except for any such claims, damages, losses, liabilities, costs or expenses to
the extent, but only to the extent, which Borrower proves were caused by the
negligence or willful misconduct of Bank.

                      (b)   As between Borrower and Bank, Borrower assumes all
risks of the acts or omissions of the beneficiary or any transferee of any
Letter of Credit with respect to such beneficiary's or transferee's use of the
Letter of Credit. Except to the extent prohibited by law, Bank shall not be
liable or responsible for: (A) the use which may be made of any Letter of Credit
or the proceeds of any drawing thereunder or for any acts or omissions of the
beneficiary or any transferee in connection therewith; (B) the validity or
genuineness of certificates, drafts or documents presented under any Letter of
Credit that appear on their face to be in order, or of any endorsement thereon,
even if any of the same should in fact prove to be in any or all respects
invalid, fraudulent or forged; (C) payment by Bank under any Letter of Credit
against presentation of drafts, certificates or documents which do not comply
with the terms of the Letter of Credit, including failure of any such drafts,
certificates or documents to bear any reference or adequate reference to the
Letter of Credit, or for any failure of the beneficiary of any Letter of Credit
otherwise to comply fully with the conditions required in order to draw under
the Letter of Credit; (D) the validity or sufficiency of any instrument
transferring or assigning or purporting to transfer or assign any Letter of
Credit or the rights or benefits thereunder or the proceeds thereof, in whole or
in part, which may prove to be invalid or ineffective for any reason; or (E) any
other

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circumstances whatsoever in making or failing to make payment under any Letter
of Credit, except only that Bank shall be liable to Borrower to the extent, but
only to the extent, of any direct, as opposed to consequential, damages suffered
by Borrower which Borrower proves were caused by Bank's negligence or willful
misconduct in connection with the matters referred to in clauses (A) through (E)
above. In furtherance and not in limitation of the foregoing, Bank may accept
drafts, certificates or documents under any Letter of Credit that appear on
their face to be in order, without responsibility for further investigation,
regardless of any notice or information to the contrary, and any action taken or
omitted by Bank under or in connection with any Letter of Credit, if taken or
omitted in good faith and without willful misconduct or gross negligence, shall
not put Bank to any resulting liability to Borrower.

                (v)   PAYMENTS TO BANK. All payments to be made by Borrower to
Bank hereunder in respect of Reimbursement Obligations due from Borrower shall
be payable on the day when due without presentment, demand, protest or notice of
non-payment of any kind, all of which are hereby expressly waived, but Bank
shall promptly notify Borrower in writing of any Reimbursement Obligation.

                (vi)  APPLICATION. Borrower shall, if so required by Bank and as
a condition to the issuance by Bank of any Letter of Credit, execute and deliver
to Bank its then standard Letter of Credit application.

                (vii) LETTER OF CREDIT FEE. Borrower shall pay to Bank a letter
of credit fee for each Letter of Credit issued hereunder in an amount equal to
1% per annum of the face amount thereof (based on the actual number of days
elapsed and the number of days in the current year), payable quarterly in
arrears and on the Expiration Date.

     11.  COVENANTS. Unless compliance is waived in writing by the Bank or until
payment in full of the Loan and Borrower's termination of the Bank's commitment
to make any Loan:

          a.    Borrower will not make or permit any material change in the
nature of its business as carried on as of the date of this Letter Agreement.

          b.    Borrower will deliver to the Bank:

                i.    Quarterly Financial Statements of the Test Group (as
defined below) within 45 days after the end of each of the first three fiscal
quarters of each fiscal year, certified by Sanchez's Chief Executive Officer,
President or Chief Financial Officer;

                ii.   Annual Financial Statements of the Test Group within 90
days after each fiscal year end, audited by a certified public accountant
reasonably acceptable to the Bank, and such accountant's management letter
within ten (10) days after Sanchez's receipt of such letter;

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                iii.  Concurrently with the Quarterly and Annual Financial
Statements, a certificate ("Compliance Certificate") as to the Test Group's
compliance with the financial covenants set forth herein for the period then
ended and whether any Event of Default exists, and, if so, the nature thereof
and the corrective measures Borrower proposes to take, such certificate to be
prepared by Sanchez's Chief Financial Officer, President or Chief Executive
Officer; and

                iv.   such other financial information, including budgets and
forecasts, as Bank may from time to time reasonably request.

     "Financial Statements" means the consolidated balance sheet and statements
of income and cash flows for the Test Group prepared in accordance with United
States generally accepted accounting principles in effect from time to time
("GAAP") applied on a consistent basis (subject in the case of interim
statements to normal year-end adjustments). "Test Group" means Sanchez and its
consolidated subsidiaries.

          c.    The Test Group will maintain at all times a Consolidated Net
Worth of not less than $54,100,000, increasing as of the end of each fiscal
year, commencing December 31, 2002, by 75% of Consolidated Net Earnings for the
fiscal year then ended, without reduction for losses. "Consolidated Net Worth"
means assets MINUS liabilities, as would be reflected on a consolidated balance
sheet prepared in accordance with GAAP.

     "Consolidated Net Earnings" means the net earnings of the Test Group as
reflected on the Financial Statements but excluding items characterized as
"extraordinary" in accordance with GAAP, including extraordinary loss related to
application of SFAS 142 and 144 adjustments.

          d.    The Test Group will maintain as of the end of each fiscal
quarter, commencing June 30, 2002, for the four quarters then ended, a ratio
("Fixed Charge Coverage Ratio") of (a) EBITDA (Consolidated Net Earnings PLUS
income tax expenses PLUS depreciation and amortization PLUS interest expense) to
(b) interest expense PLUS Current Maturities PLUS income tax expenses PLUS the
lesser of Unfunded Capital Expenditures or $4,000,000 PLUS cash dividends by
Sanchez, of not less than 1.15 to 1. "Unfunded Capital Expenditures" means
capital expenditures made from funds other than borrowed funds (capital
expenditures made from Loan advances are Unfunded Capital Expenditures).
"Current Maturities" means principal maturities of all indebtedness for borrowed
money (including but not limited to amortization of capitalized lease
obligations) having an original term of more than one year, as well as any
prepayments of any of the foregoing indebtedness prior to scheduled maturity,
and specifically including current maturities of, and interest expense on, all
indebtedness for borrowed money guaranteed by any member of the Test Group, but
excluding maturities under the Loan;

          e.    The Test Group shall at all times maintain unencumbered cash,
cash equivalents and United States Treasury securities aggregating not less than

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$10,000,000 and provide Bank with appropriate evidence thereof from time to time
upon Bank's request and in any event as a condition to each advance under the
Loan;

          f.    The Test Group must have Consolidated Net Earnings each fiscal
year of not less than $1,000,000;

          g.    Borrower will not create, assume, incur or suffer to exist any
mortgage, pledge, encumbrance, security interest, lien or charge of any kind
upon any of its property, wherever located, now owned or hereafter acquired, or
acquire or agree to acquire any kind of property under conditional sales or
other title retention agreements, PROVIDED, HOWEVER, that the foregoing
restrictions shall not include ("Permitted Liens"):

                i.    liens for taxes, assessments or governmental charges or
levies or securing claims or demands of carriers, warehousemen, landlords,
mechanics or materialmen which shall not at the time be due and payable or can
thereafter be paid without penalty or are being contested in good faith by
appropriate proceedings diligently conducted and with respect to which it has
created adequate reserves;

                ii.   liens of or resulting from any judgment or award, the time
for the appeal or petition for rehearing of which shall not have expired, or in
respect of which the Borrower shall at any time in good faith be pursuing an
appeal or proceeding for a review and in respect to which a stay of execution
pending such appeal or proceeding for review shall have been secured;

                iii.  liens incidental to the conduct of business or the
ownership of properties and assets (including liens in connection with worker's
compensation, unemployment insurance and other like laws, warehousemen's and
attorneys' liens and statutory landlords' liens) and liens to secure the
performance of bids, tenders or trade contracts, or to secure statutory
obligations, surety or appeal bonds or other liens of like general nature
incurred in the ordinary course of business and not in connection with the
borrowing of money provided in each case, the obligation secured is not overdue
or, if overdue, is being contested in good faith by appropriate actions or
proceedings;

                iv.   Minor survey exceptions or minor encumbrances, easements
or reservations, or rights of others for rights-of-way, utilities and other
similar purposes, or zoning or other restrictions as to the use of real
properties, which are necessary for the conduct of the activities of the
Borrower or which customarily exist on properties of corporations engaged in
similar activities and similarly situated and which do not in any event
materially impair their use in the operation of the business of the Borrower.

                v.    liens or security interests in favor of the Bank;

                vi.   purchase money liens or capitalized leases on equipment or
software used (but not licensed to others) by Borrower in the ordinary course of
business, provided that: (1) the equipment or software subject to any of the
foregoing is acquired or

                                      -11-
<Page>

leased by Borrower in the ordinary course of its business and the lien on any
such equipment is created contemporaneously with such acquisition; (2) purchase
money indebtedness or capitalized lease obligations so created shall not exceed
100% of the lesser of cost or fair market value as of the time of acquisition or
lease of the equipment or software covered thereby; and (3) the purchase money
indebtedness or capitalized lease obligations shall only be secured by the
equipment or software so acquired or leased and shall in no event be secured by
accounts receivable directly or indirectly related to or produced by the use in
the Borrower's business of such equipment or software.

          h.    Borrower will not create, incur, guarantee, endorse (except
endorsements in the course of collection), assume or suffer to exist any
indebtedness for borrowed money, except (i) indebtedness to the Bank, (ii)
unsecured trade credits, open account trade debt, accounts payable, or accrued
expenses arising out of transactions in the ordinary course of business, (iii)
capitalized lease obligations; (iv) purchase money indebtedness for borrowed
money; or (v) inter-Borrower advances;

          i.    Borrower will not liquidate, merge or consolidate with any
person, firm, corporation or other entity, or sell, lease, transfer or otherwise
dispose of all or any part of its property or assets, whether now owned or
hereafter acquired, other than (i) sale of inventory or the licensing of
intangibles in the ordinary course of business, (ii) disposition of equipment
which in Borrower's business judgment is no longer used or useful in the
ordinary course of business, (iii) a merger of other companies into or
consolidation with Borrower in connection with a Permitted Acquisition or under
the Bucket Exception or a merger of a subsidiary of Sanchez into another
Borrower which is (including by way of joinder) a party to the Security
Agreement, (iv) the liquidation of Sanchez FSC, Inc. provided that its net
assets, if any, are concurrently distributed to Sanchez and (v) sale or
disposition of assets having a book value of up to $1,000,000 per fiscal year in
the aggregate

          j.    Other than the acquisition of Spectra Securities Software, Inc.
and its subsidiaries ("Spectra") and other than Permitted Acquisitions
(hereinafter defined), Borrower will not make acquisitions of all or
substantially all of the property or assets or stock of or make loans or
advances to or any other investment (other than cash equivalents in the ordinary
course of business, investments, loans and advances in or to another Borrower
and capital calls honored on Borrower's remaining $8,000,000 existing capital
call obligations in the Profile Venture Partners Capital Fund I, L.P.) in any
person, firm, corporation or other entity if the aggregate amount of all such
acquisitions, loans, advances and investments (including assumption of debt) for
any fiscal year would exceed $1,500,000 and/or for the period on and after the
date hereof through and including the Expiration Date would exceed $4,000,000
(the "Bucket Exception). As used herein, "Permitted Acquisitions" means
acquisition of 51% or more of the voting stock of or substantially all of the
assets of another person, firm, corporation or other entity, subject to the
following conditions:

                i.    Any subsidiary formed by Borrower to consummate the
acquisition as well as any entity acquired as part of such Permitted Acquisition
whose stock was purchased shall execute and deliver to the Bank a joinder
agreement in form

                                      -12-
<Page>

and substance reasonably satisfactory to the Bank by which each such entity
becomes a "Borrower" for all purposes hereof, including the grant of security
interests on its "Collateral" as defined in (but regardless of whether or not
such collateral is located in the United States) and having the priority
required hereby and by the Security Agreement;

                ii.   All of the representations set forth in Section 12 (other
than 12.g.) hereof will be, at the time of such acquisition, true and correct in
all material respects with respect to each such entity;

                iii.  Borrower will, not less than five (5) Business Days prior
to making such Permitted Acquisition, provide Bank with a pro forma Compliance
Certificate reflecting that the Test Group (including each entity formed or
surviving such Permitted Acquisition) will, after giving effect to such
Permitted Acquisition, be in compliance with all of the financial covenants set
forth in Section 11 c, d, e, and f, hereof;

                iv.   Borrower will, not less than five (5) Business Days prior
to making such Permitted Acquisition, provide Bank with projections reflecting
projected compliance by the Test Group with the financial covenants set forth in
Section 11 c, d, e, and f, hereof during the four (4) fiscal quarters commencing
with the quarter in which such Permitted Acquisition occurs;

                v.    the Bank is reasonably satisfied with the scope and extent
of environmental due diligence conducted by the Borrower with respect to the
person and assets being acquired, including the need for and, if obtained, the
substance of environmental audits;

                Within 5 Business Days after the acquisition of Spectra, Spectra
and each other entity formed in connection with such acquisition will execute
and deliver to Bank a joinder agreement by which each becomes a Borrower for all
purposes hereof (although letters of credit issued for Spectra's account which
are outstanding on the date of such acquisition will be permitted to remain
outstanding until replaced by a Letter of Credit issued hereunder), but will not
be required to grant Bank a security interest in its assets. Concurrently with
the acquisition of all or substantially all of the property and assets or stock
of each person or entity acquired under the Bucket Exception, each person or
entity acquired or formed in connection therewith shall execute and deliver to
Bank a joinder agreement by which each becomes a Borrower for all purposes
hereof, including the grant of a security interest on its "Collateral" as
defined in (but regardless of whether or not such collateral is located in the
United States) and having the priority required hereby and by the Security
Agreement.

          k.    Borrower will maintain complete and accurate books and records
and, upon reasonable advance notice, will permit reasonable access by Bank
during normal business hours to such books and records and will permit Bank to
inspect its properties and operations. Bank may at any time and from time to
time, on reasonable notice to Borrower (or, if an Event of Default has occurred
and is continuing, without

                                      -13-
<Page>

prior notice), audit and conduct reasonable examinations of Borrower's books and
records and accounts receivable and make abstracts and copies thereof at its
expense unless an Event of Default shall have occurred and be continuing, in
which case Borrower shall reimburse Bank for Bank's costs and expenses for any
such audit.

          l.    Borrower will not make or have outstanding loans to officers or
employees in excess of $2,500,000 at any time outstanding.

          m.    Borrower will not make capital expenditures in excess of
$9,000,000 in the aggregate per fiscal year.

     12.  REPRESENTATIONS AND WARRANTIES. To induce the Bank to extend the Loan
and upon the making of any advance to Borrower thereunder, Sanchez makes the
following representations and warranties to the Bank (except as otherwise
disclosed in writing to Bank):

          a.    The Test Group's latest financial statements provided to the
Bank are true, complete and accurate in all material respects and fairly present
in all material respects the financial condition, and the results of the Test
Group's operations for the period specified therein. The Test Group's financial
statements have been prepared in accordance with GAAP in a manner consistently
applied from period to period subject in the case of interim statements to
normal year-end adjustments. Since the date of the latest financial statements
provided to the Bank, the Test Group has not suffered any damage, destruction or
loss which has materially adversely affected its business, assets, operations,
financial condition or results of operations.

          b.    There are no actions, suits, proceedings or governmental
investigations pending or, to Sanchez's knowledge, threatened against Sanchez
that could result in a material adverse change in its business, assets,
operations, financial condition or results of operations, and there is no basis
known to Sanchez or its officers or directors for any such action, suit,
proceedings or investigation.

          c.    Sanchez has filed all returns and reports that it is required to
file in connection with any federal, state or local tax, duty or charge levied,
assessed or imposed upon Sanchez or its property, including unemployment, social
security and similar taxes and all of such taxes have been either paid or
adequate reserve or other provision has been made therefor, except where the
failure to do so would not result in a material adverse change in its business,
assets, operations, financial condition or results of operations.

          d.    Sanchez is duly organized, validly existing, and in good
standing under the laws of the state of its incorporation or organization and
has the corporate power and authority to own and operate its assets and to
conduct its business as now or proposed to be carried on, and is duly qualified,
licensed and in good standing to do business in all jurisdictions where its
ownership of property or the nature of its business requires such qualification
or licensing, except where the failure to do so would not result

                                      -14-
<Page>

in a material adverse change in its business, assets, operations, financial
condition or results of operations.

          e.    Sanchez has full corporate power and authority to enter into the
transactions provided for in this Letter Agreement and has been duly authorized
to do so by all necessary and appropriate corporate action, and when executed
and delivered by Sanchez, this Letter Agreement and the other Loan Documents
will constitute the legal, valid and binding obligations of Sanchez, enforceable
in accordance with their terms except as limited by applicable bankruptcy,
insolvency, reorganization, moratorium, fraudulent transfer or other laws of
general application affecting enforcement of creditors' rights generally and the
remedy of specific performance and injunctive and other forms of equitable
relief may be subject to equitable defenses and the discretion of the court.

          f.    There does not exist any material default or material violation
by Sanchez of or under any of the terms, conditions or obligations of: (i) its
organizational documents; (ii) any indenture, mortgage, deed of trust,
franchise, permit, or material contract, agreement, or other instrument to which
it is a party or by which it is bound; or (iii) to the best knowledge of
Sanchez, any law, regulation, ruling, order, injunction, decree, condition or
other requirement applicable to or imposed upon Sanchez by any law or by any
governmental authority, court or agency.

          g.    Sanchez is not a subsidiary of any other entity and each other
Borrower is a direct or indirect wholly-owned (with the exception of local
qualifying shares) subsidiary of Sanchez.

     13.  EXPENSES. Borrower shall reimburse Bank for all costs and expenses
incurred by Bank in connection with the preparation for and closing of the Loan
and the collection, enforcement and work-out thereof, including, but not limited
to, all filing fees and taxes and reasonable fees and expenses of the Bank's
legal counsel, auditor, appraiser and environmental consultant.

     14.  ADDITIONAL PROVISIONS. Before the first advance under the Loan,
Borrower agrees to sign and deliver to the Bank the Note and other required
documents and such other instruments and documents as the Bank may reasonably
request, such as certified resolutions, incumbency certificates or other
evidence of authority. The Bank will not be obligated to make any advance under
the Loan if any Event of Default (as defined below) or event which with the
passage of time, provision of notice or both would constitute an Event of
Default shall have occurred and be continuing.

     15.  EVENT OF DEFAULT. The occurrence of any of the following events will
be deemed to be an "Event of Default" under this Letter Agreement: (i) the
nonpayment of any principal, interest or other indebtedness to Bank pursuant to
this Agreement when due which has not been paid within 5 days after Borrower has
been notified by Bank that such amount is due; (ii) the occurrence of any event
of default and the lapse of any notice or cure period under any Loan Document or
any other debt, liability or obligation to the

                                      -15-
<Page>

Bank of any Obligor which has not been paid within 5 days after Borrower has
been notified by Bank that such amount is due; (iii) the filing by or against
any Obligor of any proceeding in bankruptcy, receivership, insolvency,
reorganization, liquidation, conservatorship or similar proceeding (and, in the
case of any such proceeding instituted against any Obligor, such proceeding is
not dismissed or stayed within 30 days of the commencement thereof, provided
that the Bank shall not be obligated to advance additional funds during such
period); (iv) any assignment by any Obligor for the benefit of creditors, or any
levy, garnishment, attachment or similar proceeding is instituted against any
property of any Obligor held by or deposited with the Bank to the extent it,
when taken together with each other such event, results in a lien on Collateral
having a book value in excess of $50,000; (v) a default with respect to any
other indebtedness of any Obligor for borrowed money in an aggregate amount in
excess of $1 million, if the effect of such default is to cause or permit the
acceleration of such debt; (vi) the commencement of any foreclosure or
forfeiture proceeding, execution or attachment against any collateral securing
the obligations of any Obligor to the Bank to the extent it, when taken
together with each other such event, results in a lien on Collateral having a
book value in excess of $50,000; (vii) the entry of a final judgment not subject
to further appeal against any Obligor and the failure of such Obligor to
discharge the judgment within thirty days of the entry thereof, which
individually or when combined with other such judgments causes the aggregate of
such judgments in excess of insurance coverage to exceed $500,000; (viii) any
material adverse change in any Obligor's business, assets, operations, financial
condition or results of operations; (ix) any Obligor ceases doing business as a
going concern; (x) any representation or warranty made by any Obligor to the
Bank in any Loan Document is false, erroneous or misleading in any material
respect; or (xi) any Obligor's failure to observe or perform any covenant or
other agreement with the Bank contained in any Loan Document and, if such
covenant is other than a negative covenant, a financial covenant or a financial
reporting covenant, the same is not cured within 10 Business Days of the Bank
providing notice thereof to Borrower. As used herein, the term "OBLIGOR" means
any Borrower and any Guarantor, and the term "GUARANTOR" means any guarantor of
the Borrower's obligations to the Bank existing on the date of this Letter
Agreement or arising in the future.

     Upon the occurrence of an Event of Default and during the continuance
thereof: (a) the Bank shall be under no further obligation to make advances
hereunder; (b) if an Event of Default specified in clause (iii) or (iv) above
shall occur, the outstanding principal balance and accrued interest under the
Note together with any additional amounts payable thereunder shall be
immediately due and payable without demand or notice of any kind; (c) the
outstanding principal balance and accrued interest under the Note together with
any additional amounts payable thereunder, at the option of the Bank by notice
to the Borrower, may be accelerated and become immediately due and payable; (d)
at the option of the Bank, the Note will bear interest at the Default Rate from
the date of the occurrence of the Event of Default until cured or waived; and
(e) the Bank may exercise from time to time any of the rights and remedies
available to the Bank under the Loan Documents or under applicable law.

                                      -16-
<Page>

     16.  MISCELLANEOUS. This Letter Agreement is governed by the laws of
Pennsylvania. No modification, amendment or waiver of any of the terms of this
Letter Agreement will be valid and binding unless agreed to in writing by the
Bank and the Borrower. When accepted, this Letter Agreement and the other
documents described herein will constitute the entire agreement between the Bank
and the Borrower concerning the Loan and shall replace all prior understandings,
statements, negotiations and written materials relating to the Loan. All
notices, demands, requests, approvals and other communications required or
permitted hereunder shall be given in accordance with paragraph 11 of the
Committed Line of Credit Note.

                                      -17-
<Page>

     To accept these terms, please sign this Letter Agreement as set forth
below.

                                                  Very truly yours,

                                                  PNC BANK, NATIONAL
                                                  ASSOCIATION

                                                  By: /s/ John K. Easton III
                                                      -----------------------
                                                  Name: John K. Easton III
                                                       -------------------------
                                                  Title: AVP
                                                        ------------------------

With the intent to be legally bound hereby, the above terms and conditions are
hereby agreed to and accepted this _____ day of July, 2002.

                                                  SANCHEZ COMPUTER
                                                  ASSOCIATES, INC.

                                                  By: /s/ Todd A. Pittman
                                                     ---------------------------
                                                  Name: Todd A. Pittman
                                                       -------------------------
                                                  Title: CFO and SVP
                                                        ------------------------

                                                  SANCHEZ SOFTWARE LTD.

                                                  By: /s/ William Clinton
                                                     ---------------------------
                                                  Name: William Clinton
                                                       -------------------------
                                                  Title: Secretary and Treasurer
                                                        ------------------------

                                                  SANCHEZ DATA SYSTEMS, INC.

                                                  By: /s/ Todd A. Pittman
                                                     ---------------------------
                                                  Name: Todd A. Pittman
                                                       -------------------------
                                                  Title: CFO & SVP
                                                        ------------------------

                                      -18-
<Page>

                                                   SANCHEZ COMPUTER
                                                   ASSOCIATES POLSKA, SP. Z.0.0

                                                   By: /s/ Joseph F. Waterman
                                                      --------------------------
                                                   Name: Joseph F. Waterman
                                                        ------------------------
                                                   Title: SVP & Treasurer
                                                        ------------------------

                                                   SANCHEZ FSC, INC.

                                                   By: /s/ Todd A. Pittman
                                                      --------------------------
                                                   Name: Todd A. Pittman
                                                        ------------------------
                                                   Title: CFO & SVP
                                                        ------------------------

                                                   ePROFILE HOLDINGS, INC.

                                                   By: /s/ Carl Sottosanti
                                                      --------------------------
                                                   Name: Carl Sottosanti
                                                        ------------------------
                                                   Title: VP
                                                         -----------------------

                                                   Sanchez Computer Associates
                                                   International, Inc.

                                                   By: /s/ Joseph F. Waterman
                                                      --------------------------
                                                   Name: Joseph F. Waterman
                                                        ------------------------
                                                   Title: SVP & Treasurer
                                                         -----------------------

                                      -19-<Page>

                                                                   EXHIBIT 10.40

SECURITY AGREEMENT                                             [LOGO OF PNCBANK]

          THIS SECURITY AGREEMENT (this "AGREEMENT"), dated as of this 3rd day
of July, 2002, is made by SANCHEZ COMPUTER ASSOCIATES, INC. SANCHEZ SOFTWARE
LTD., SANCHEZ COMPUTER ASSOCIATES INTERNATIONAL, INC., SANCHEZ DATA SYSTEMS,
INC. and ePROFILE HOLDINGS, INC. (individually and collectively, the "GRANTOR"),
in favor of PNC BANK, NATIONAL ASSOCIATION (the "BANK"), with an address at 1600
Market Street, Philadelphia, Pennsylvania 19103.

          Under the terms hereof, the Bank desires to obtain and the Grantor
desires to grant the Bank security for all of the Obligations (as hereinafter
defined).

          NOW, THEREFORE, the Grantor and the Bank, intending to be legally
bound, hereby agree as follows:

1.   DEFINITIONS.

          (a)   "COLLATERAL" shall mean all of the following of the Grantor, all
whether now owned or hereafter acquired or arising, but excluding the Excluded
Assets (hereinafter defined): (i) accounts (including health-care-insurance
receivables and credit card receivables); (ii) securities entitlements,
securities accounts, commodity accounts, commodity contracts and investment
property; (iii) deposit accounts; (iv) instruments (including promissory notes);
(v) documents (including warehouse receipts); (vi) chattel paper (including
electronic chattel paper and tangible chattel paper); (vii) inventory located in
the United States, including raw materials, work in process, or materials used
or consumed in Grantor's business, items held for sale or lease or furnished or
to be furnished under contracts of service, sale or lease, goods that are
returned, reclaimed or repossessed; (viii) goods of every nature located in the
United States, including stock-in-trade, goods on consignment, standing timber
that is to be cut and removed under a conveyance or contract for sale, the
unborn young of animals, crops grown, growing, or to be grown, manufactured
homes, computer programs embedded in such goods and farm products; (ix)
equipment located in the United States, including machinery, vehicles and
furniture; (x) fixtures located in the United States; (xi) agricultural liens on
goods located in the United States; (xii) as-extracted collateral located in the
United States; (xiii) commercial tort claims, if any, described on Exhibit "A"
hereto; (xiv) letter of credit rights; (xv) general intangibles of every kind
and description other than those intangible assets that are Excluded Assets,
including payment intangibles, chooses in action, claims (including claims for
indemnification or breach of warranty), books, records, goodwill, contracts,
licenses, license agreements, tax and any other types of refunds, returned and

                                        1
<Page>

unearned insurance premiums, rights and claims under insurance policies; (xvi)
all supporting obligations of all of the foregoing property; (xvii) all property
of the Grantor located in the United States now or hereafter in the Bank's
possession or in transit to or from, or under the custody or control of, the
Bank or any affiliate thereof; (xviii) all cash and cash equivalents thereof;
and (xix) all cash and noncash proceeds (including insurance proceeds) of all of
the foregoing property, all products thereof and all additions and accessions
thereto, substitutions therefor and replacements thereof.

          (b)   "EXCLUDED ASSETS" means present and future software programs
which are copyrighted or copyrightable under the Federal Copyright Law, (i)
software, computer information, source codes, object codes, records and data,
all existing and future customer lists, patents and patent applications,
copyrights, trademarks, tradenames, tradestyles, trademark applications,
blueprints, drawings, designs and plans, trade secrets and formulae and any
personal property subject to a purchase money lien that is a Permitted Lien the
terms of which prohibit further liens or encumbrances, but not including (i.e.
the following WILL constitute Collateral) licenses of, and contracts for
services in the performance of which Grantor makes use of, such software, source
codes and any of the other aforesaid excluded assets, and (ii) all proceeds,
including accounts receivable, from the sale or other disposition, including
licensing, thereof.

                (c)   "OBLIGATIONS" shall include all loans, advances, debts,
liabilities, obligations, covenants and duties owing by the Grantor to the Bank
of any kind or nature, present or future (including any interest accruing
thereon after maturity, or after the filing of any petition in bankruptcy, or
the commencement of any insolvency, reorganization or like proceeding relating
to the Grantor, whether or not a claim for post-filing or post-petition interest
is allowed in such proceeding), whether direct or indirect (including those
acquired by assignment or participation), absolute or contingent, joint or
several, due or to become due, now existing or hereafter arising, under (i) the
letter agreement between Grantor and Bank dated the date hereof and Committed
Line of Credit Note dated the date hereof in the principal amount of $20 million
(collectively, the "Loan Documents") and any amendments, extensions, renewals
and increases of or to any of the foregoing, and/or (ii) by reason of any
foreign currency transaction, forward, option or other similar transaction
providing for the purchase of one currency in exchange for the sale of another
currency, or in any other manner; and all costs and expenses of the Bank
incurred in the modification, enforcement, collection and otherwise in
connection with any of the foregoing, including reasonable attorneys' fees and
expenses.

                (d)   "UCC" means the Uniform Commercial Code, as adopted and
enacted and as in effect from time to time in the State whose law governs
pursuant to the Section of this Agreement entitled "Governing Law and
Jurisdiction." Terms used herein which are defined in the UCC and not otherwise
defined herein shall have the respective meanings ascribed to such terms in the

                                        2
<Page>

UCC. To the extent the definition of any category or type of collateral is
modified by any amendment, modification or revision to the UCC, such modified
definition will apply automatically as of the date of such amendment,
modification or revision.

2.   GRANT OF SECURITY INTEREST. To secure the Obligations, the Grantor, as
debtor, hereby assigns and grants to the Bank, as secured party, a continuing
lien on and security interest in the Collateral.

3.   CHANGE IN NAME OR LOCATIONS. The Grantor hereby agrees that if the location
of the Collateral changes from the locations listed on Exhibit "A" hereto and
made a part hereof, or if the Grantor changes its name, its type of
organization, its state of organization (if Grantor is a registered
organization), its principal residence (if Grantor is an individual), its chief
executive office (if Grantor is a general partnership or non-registered
organization) or establishes a name in which it may do business that is not
listed as a tradename on Exhibit "A" hereto, the Grantor will immediately notify
the Bank in writing of the additions or changes.

4.   REPRESENTATIONS AND WARRANTIES. The Grantor represents, warrants and
covenants to the Bank that: (a) all information, including its type of
organization, jurisdiction of organization, chief executive office, and (for
individuals only) principal residence are as set forth on Exhibit "A" hereto and
are true and correct on the date hereof; (b) the Grantor has good, marketable
and indefeasible title to the Collateral which it owns, has not made any prior
sale, pledge, encumbrance, assignment or other disposition of any of the
Collateral except for Permitted Liens (as defined in the Loan Documents) and
except in the ordinary course of business, and the Collateral is free from all
encumbrances and rights of setoff of any kind except the lien in favor of the
Bank created by this Agreement and except for Permitted Liens; (c) except as
herein provided or as provided in the Loan Documents, the Grantor will not
hereafter without the Bank's prior written consent sell, pledge, encumber,
assign or otherwise dispose of any of the Collateral or permit any right of
setoff, lien or security interest to exist thereon except to the Bank; (d) the
Grantor will defend the Collateral against all claims and demands of all persons
at any time claiming the same or any interest therein; (e) each account and
general intangible, if included in the definition of Collateral, is genuine and
enforceable in accordance with its terms except in the ordinary course of
business and the Grantor will defend the same against all claims, demands,
setoffs and counterclaims at any time asserted except in the ordinary course of
business; and (f) at the time any account or general intangible becomes subject
to this Agreement, such account or general intangible will be a valid account
except in the ordinary course of business representing a bona fide sale of goods
or services by the Grantor and such goods will have been shipped to the
respective account debtors or the services will have been performed for the
respective account debtors, and no such account or general intangible will be
subject to any claim for credit, allowance or

                                        3
<Page>

adjustment by any account debtor or any setoff, defense or counterclaim except
in the ordinary course of business.

5.   GRANTOR'S COVENANTS. The Grantor covenants that it shall:

          (a)   from time to time and at all reasonable times allow the Bank, by
or through any of its officers, agents, attorneys, or accountants, to examine or
inspect the Collateral, and obtain valuations and audits of the Collateral, at
the Bank's (or, during the continuance of an Event of Default, at Grantor's)
expense. The Grantor shall do, obtain, make, execute and deliver all such
additional and further acts, things, deeds, assurances and instruments as the
Bank may reasonably require to vest in and assure to the Bank its rights
hereunder and in or to the Collateral, and the proceeds thereof, including
waivers from landlords, warehousemen and mortgagees. The Grantor agrees that
upon the occurrence of an Event of Default and during the continuance thereof
the Bank has the right to notify (on invoices or otherwise) account debtors and
other obligors or payers on any Collateral of its assignment to the Bank, and
that all payments thereon should be made directly to the Bank, and that the Bank
has full power and authority to collect, compromise, endorse, sell or otherwise
deal with the Collateral in its own name or that of the Grantor;

          (b)   keep the Collateral in good order and repair at all times
(reasonable wear and tear excepted) and immediately notify the Bank of any event
causing a material loss or decline in value of the Collateral, and the amount of
such loss or depreciation;

          (c)   only use or permit the Collateral to be used in all material
respects in accordance with applicable federal, state, county and municipal laws
and regulations; and

          (d)   have and maintain insurance at all times with respect to all
Collateral against risks of fire (including so-called extended coverage), theft,
sprinkler leakage, and other risks (including risk of flood if any Collateral is
maintained at a location in a flood hazard zone) as the Bank may reasonably
require, in such form, in such amount, for such period and written by such
companies as may be satisfactory to the Bank in its reasonable discretion. Such
policies shall expressly provide that the requisite insurance cannot be altered
or canceled without at least thirty (30) days prior written notice to the Bank
and shall insure the Bank notwithstanding the act or neglect of the Grantor.
Upon the Bank's demand, the Grantor shall furnish the Bank with duplicate
original policies of insurance or such other evidence of insurance as the Bank
may require. In the event of failure to provide insurance as herein provided,
the Bank may, at its option, obtain such insurance and the Grantor shall pay to
the Bank, on demand, the cost thereof. Proceeds of insurance may be applied by
the Bank, upon the occurrence and during the continuance of an Event of Default,
to reduce the Obligations or to repair or replace Collateral, all in the Bank's
sole discretion.

                                        4
<Page>

6.   [INTENTIONALLY OMITTED].

7.   [INTENTIONALLY OMITTED].

8.   FURTHER ASSURANCES. By its signature hereon, the Grantor hereby irrevocably
authorizes the Bank to execute (on behalf of the Grantor) and file against the
Grantor one or more financing, continuation or amendment statements pursuant to
the UCC in form satisfactory to the Bank, and the Grantor will pay the cost of
preparing and filing the same in all jurisdictions in which such filing is
deemed by the Bank to be necessary or desirable in order to perfect, preserve
and protect its security interests. If required by the Bank, the Grantor will
execute all documentation necessary for the Bank to obtain and maintain
perfection of its security interests in the Collateral. If any Collateral
consists of letter of credit rights, electronic chattel paper, deposit accounts
or supporting obligations not maintained with the Bank or one of its affiliates,
or any securities entitlement, securities account, commodities account,
commodities contract or other investment property, then at the Bank's request
the Grantor will execute, and will cause the depository institution or
securities intermediary upon whose books and records the ownership interest of
the Grantor in such Collateral appears, to execute such Pledge Agreements,
Notification and Control Agreements or other agreements as the Bank deems
necessary in order to perfect, prioritize and protect its security interest in
such Collateral, in each case in a form satisfactory to the Bank.

9.   EVENTS OF DEFAULT. The Grantor shall, at the Bank's option, be in default
under this Agreement upon the happening of any Event of Default as defined in
any of the Obligations.

10.  REMEDIES. Upon the occurrence of any such Event of Default and at any time
thereafter during its continuance, the Bank may declare all Obligations secured
hereby immediately due and payable and shall have, in addition to any remedies
provided herein or by any applicable law or in equity, all the remedies of a
secured party under the UCC. The Bank's remedies in those circumstances include,
but are not limited to, the right to (a) peaceably by its own means or with
judicial assistance enter the Grantor's premises and take possession of the
Collateral without prior notice to the Grantor or the opportunity for a hearing,
(b) render the Collateral unusable, (c) dispose of the Collateral on the
Grantor's premises, (d) require the Grantor to assemble the Collateral and make
it available to the Bank at a place designated by the Bank, and (e) notify the
United States Postal Service to send the Grantor's mail to the Bank. Unless the
Collateral is perishable or threatens to decline speedily in value or is of a
type customarily sold on a recognized market, the Bank will give the Grantor
reasonable notice of the time and place of any public sale thereof or of the
time after which any private sale or any other intended disposition thereof is
to be made. The requirements of commercially reasonable notice shall be met if
such notice is sent to the Grantor at least thirty (30) days before the time of
the intended sale or disposition. Expenses of retaking, holding, preparing for
disposition,

                                        5
<Page>

disposing or the like shall include the Bank's reasonable attorneys' fees and
legal expenses, incurred or expended by the Bank to enforce any payment due it
under this Agreement either as against the Grantor, or in the prosecution or
defense of any action, or concerning any matter growing out of or connection
with the subject matter of this Agreement and the Collateral pledged hereunder.
The Grantor waives all relief from all appraisement or exemption laws now in
force or hereafter enacted.

11.  POWER OF ATTORNEY. The Grantor does hereby make, constitute and appoint any
officer or agent of the Bank as the Grantor's true and lawful attorney-in-fact,
with power upon the occurrence and during the continuance of an Event of Default
to (a) endorse the name of the Grantor or any of the Grantor's officers or
agents upon any notes, checks, drafts, money orders, or other instruments of
payment of Grantor or Collateral that may come into the Bank's possession in
full or part payment of any Obligations; (b) sue for, compromise, settle and
release all claims and disputes with respect to, the Collateral; and (c) sign,
for the Grantor, such documentation required by the UCC granting to the
Grantor's said attorney full power to do any and all things necessary to be done
in and about the premises as fully and effectually as the Grantor might or could
do. The Grantor hereby ratifies all that said attorney shall lawfully do or
cause to be done by virtue hereof. This power of attorney is coupled with an
interest, and is irrevocable.

12.  PAYMENT OF EXPENSES. At its option, the Bank, if not paid for by the
Grantor, may discharge taxes, liens, security interests or such other
encumbrances as may attach to the Collateral (that are not Permitted Liens), may
pay for required insurance on the Collateral and may pay for the maintenance and
preservation of the Collateral, as determined by the Bank to be necessary. The
Grantor will reimburse the Bank on demand for any payment so made or any expense
incurred by the Bank pursuant to the foregoing authorization, and the Collateral
also will secure any advances or payments so made or expenses so incurred by the
Bank.

13.  NOTICES. All notices, demands, requests, consents, approvals and other
communications required or permitted hereunder ("NOTICES") must be in writing
and will be effective upon receipt. Notices may be given in any manner to which
the parties may separately agree, including electronic mail. Without limiting
the foregoing, first-class mail, facsimile transmission and commercial courier
service are hereby agreed to as acceptable methods for giving Notices.
Regardless of the manner in which provided, Notices may be sent to such address
as any party may give to the other for such purpose in accordance with this
section.

14.  PRESERVATION OF RIGHTS. No delay or omission on the Bank's part to exercise
any right or power arising hereunder will impair any such right or power or be
considered a waiver of any such right or power, nor will the Bank's action or
inaction impair any such right or power. The Bank's rights and remedies
hereunder are cumulative and not exclusive of any other rights or remedies,

                                        6
<Page>

which the Bank may have under other agreements, at law or in equity.

15.  ILLEGALITY. If any provision contained in this Agreement should be invalid,
illegal or unenforceable in any respect, it shall not affect or impair the
validity, legality and enforceability of the remaining provisions of this
Agreement.

16.  CHANGES IN WRITING. No modification, amendment or waiver of, or consent to
any departure by the Grantor from, any provision of this Agreement will be
effective unless made in a writing signed by the Bank and the Grantor, and then
such waiver or consent shall be effective only in the specific instance and for
the purpose for which given. No notice to or demand on the Grantor will entitle
the Grantor to any other or further notice or demand in the same, similar or
other circumstance unless otherwise required by this Agreement or applicable
law.

17.  ENTIRE AGREEMENT. This Agreement (including the documents and instruments
referred to herein) constitutes the entire agreement and supersedes all other
prior agreements and understandings, both written and oral, between the parties
with respect to the subject matter hereof.

18.  COUNTERPARTS. This Agreement may be signed in any number of counterpart
copies and by the parties hereto on separate counterparts, but all such copies
shall constitute one and the same instrument. Delivery of an executed
counterpart of signature page to this Agreement by facsimile transmission shall
be effective as delivery of a manually executed counterpart. Any party so
executing this Agreement by facsimile transmission shall promptly deliver a
manually executed counterpart, provided that any failure to do so shall not
affect the validity of the counterpart executed by facsimile transmission.

19.  SUCCESSORS AND ASSIGNS. This Agreement will be binding upon and inure to
the benefit of the Grantor and the Bank and their respective heirs, executors,
administrators, successors and assigns; PROVIDED, HOWEVER, that the Grantor may
not assign this Agreement in whole or in part without the Bank's prior written
consent and the Bank at any time may assign this Agreement in whole or in part.

20.  INTERPRETATION. In this Agreement, unless the Bank and the Grantor
otherwise agree in writing, the singular includes the plural and the plural the
singular; words importing any gender include the other genders; references to
statutes are to be construed as including all statutory provisions
consolidating, amending or replacing the statute referred to; the word "or"
shall be deemed to include "and/or", the words "including", "includes" and
"include" shall be deemed to be followed by the words "without limitation";
references to articles, sections (or subdivisions of sections) or exhibits are
to those of this Agreement; and references to agreements and other contractual
instruments shall be deemed to include all subsequent amendments and other
modifications to such instruments, but only to the extent such amendments and
other modifications are not prohibited

                                        7
<Page>

by the terms of this Agreement. Section headings in this Agreement are included
for convenience of reference only and shall not constitute a part of this
Agreement for any other purpose. Unless otherwise specified in this Agreement,
all accounting terms shall be interpreted and all accounting determinations
shall be made in accordance with GAAP. If this Agreement is executed by more
than one Grantor, the obligations of such persons or entities will be joint and
several.

21.  INDEMNITY. The Grantor agrees to indemnify each of the Bank, each legal
entity, if any, who controls the Bank and each of their respective directors,
officers and employees (the "INDEMNIFIED PARTIES") and to hold each Indemnified
Party harmless from and against any and all claims, damages, losses, liabilities
and expenses (including all fees and charges of external counsel with whom any
Indemnified Party may consult and all expenses of litigation and preparation
therefor) which any Indemnified Party may incur or which may be asserted against
any Indemnified Party by any person, entity or governmental authority (including
any person or entity claiming derivatively on behalf of the Grantor), in
connection with or arising out of or relating to the matters referred to in this
Agreement or the Obligations or the use of the proceeds of the Loan, whether (a)
arising from or incurred in connection with any breach of a representation,
warranty or covenant by the Grantor, or (b) arising out of or resulting from any
suit, action, claim, proceeding or governmental investigation, pending or
threatened, whether based on statute, regulation or order, or tort, or contract
or otherwise, before any court or governmental authority; PROVIDED, HOWEVER,
that the foregoing indemnity agreement shall not apply to any claims, damages,
losses, liabilities and expenses to the extent attributable to an Indemnified
Party's gross negligence or willful misconduct. Each Indemnified Party shall
give the Grantor prompt written notice of any claim or litigation for which such
Indemnified Party intends to seek indemnity from Grantor. Upon receipt of such
notice, Grantor may assume control of the defense of any such claim or
litigation. Once Grantor has assumed the defense of any such claim or
litigation, Grantor shall not be obligated to indemnify any Indemnified Party
for any legal fees or expenses thereafter incurred. The indemnity agreement
contained in this Section shall survive the termination of this Agreement,
payment of the Obligations and assignment of any rights hereunder. The
Indemnified Party may participate at its expense in the defense of any such
claim for which the Grantor has assumed the defense.

22.  GOVERNING LAW AND JURISDICTION. This Agreement has been delivered to and
accepted by the Bank and will be deemed to be made in the State where the Bank's
office indicated above is located. THIS AGREEMENT WILL BE INTERPRETED AND THE
RIGHTS AND LIABILITIES OF THE PARTIES HERETO DETERMINED IN ACCORDANCE WITH THE
LAWS OF THE STATE WHERE THE BANK'S OFFICE INDICATED ABOVE IS LOCATED, EXCEPT
THAT THE LAWS OF THE STATE WHERE ANY COLLATERAL IS LOCATED (IF DIFFERENT FROM
THE STATE WHERE SUCH OFFICE OF THE BANK IS LOCATED) SHALL GOVERN THE CREATION,
PERFECTION AND FORECLOSURE OF THE LIENS CREATED HEREUNDER ON SUCH PROPERTY OR
ANY INTEREST THEREIN. The Grantor hereby irrevocably consents to the exclusive
jurisdiction of any state or federal court in the county or

                                        8
<Page>

judicial district where the Bank's office indicated above is located; provided
that nothing contained in this Agreement will prevent the Bank from enforcing
any award or judgment against the Grantor or against any security or against any
property of the Grantor within any other county, state or other foreign or
domestic jurisdiction. The Bank and the Grantor agree that the venue provided
above is the most convenient forum for both the Bank and the Grantor. The
Grantor waives any objection to venue and any objection based on a more
convenient forum in any action instituted under this Agreement.

23.  WAIVER OF JURY TRIAL. EACH OF THE GRANTOR AND THE BANK IRREVOCABLY WAIVES
ANY AND ALL RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING OR
CLAIM OF ANY NATURE RELATING TO THIS AGREEMENT, ANY DOCUMENTS EXECUTED IN
CONNECTION WITH THIS AGREEMENT OR ANY TRANSACTION CONTEMPLATED IN ANY OF SUCH
DOCUMENTS. THE GRANTOR AND THE BANK ACKNOWLEDGE THAT THE FOREGOING WAIVER IS
KNOWING AND VOLUNTARY.

                                        9
<Page>

THE GRANTOR ACKNOWLEDGES THAT IT HAS READ AND UNDERSTOOD ALL THE PROVISIONS OF
THIS AGREEMENT, INCLUDING THE WAIVER OF JURY TRIAL, AND HAS BEEN ADVISED BY
COUNSEL AS NECESSARY OR APPROPRIATE.

24.  TERMINATION. Whenever there are no outstanding Obligations and Bank's
lending commitment thereunder has terminated, the Grantor may terminate this
Agreement upon five (5) days prior written notice to the Bank.

WITNESS the due execution hereof as a document under seal, as of the date first
written above.

                                                     PNC BANK, NATIONAL
                                                     ASSOCIATION

                                                     By: /s/ John K. Easton III
                                                        -----------------------

                                                     SANCHEZ COMPUTER
                                                     ASSOCIATES, INC.

                                                     By: /s/ Todd A. Pittman
                                                        ---------------------

                                                     SANCHEZ SOFTWARE LTD.

                                                     By: /s/ William Clinton
                                                        ---------------------

                                                     SANCHEZ COMPUTER
                                                     ASSOCIATES INTERNATIONAL
                                                     INC.

                                                     By: /s/ Joseph F. Waterman
                                                        -----------------------

                                                     ePROFILE HOLDINGS, INC.

                                                     By: /s/ Carl Sottosanti
                                                        ---------------------

                                                     SANCHEZ DATA
                                                     SYSTEMS, INC.

                                                     By: /s/ Todd A. Pittman
                                                        ---------------------

                                       10

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