Document:

Amendment to Credit Facility

 Exhibit 10.58 
 SECOND AMENDMENT 
 THIS SECOND AMENDMENT (this “Amendment”) dated as of June 13, 2008
is among ICT Group, Inc., a Pennsylvania corporation (the “Borrower”), the Guarantors identified on the signature pages hereto (the “Guarantors”), the Lenders identified on the signature pages hereto and Bank of
America, N.A., as Administrative Agent (in such capacity, the “Administrative Agent”). 
 W I T N E S S E T H 
 WHEREAS, revolving credit facilities have been extended to the Borrower pursuant to the Amended and Restated Credit Agreement (as amended, modified,
supplemented, increased and extended from time to time, the “Credit Agreement”) dated as of June 24, 2005 among the Borrower, the Guarantors, the Lenders identified therein and the Administrative Agent; and 
 WHEREAS, the Borrower has requested certain modifications to the Credit Agreement and the Required Lenders have agreed to the requested modifications on
the terms set forth herein. 
 NOW, THEREFORE, IN CONSIDERATION of the premises and other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 1. Defined Terms. Capitalized terms used herein
but not otherwise defined herein shall have the meanings provided to such terms in the Credit Agreement. 
 2. Amendments. 

2.1 In the definition of “Disposition” in Section 1.01 of the Credit Agreement, the “and” after clause (e) is replaced
with “,” and the following is added immediately after clause (f): 
 , and (g) at any time from and after the Closing Date the
sale, transfer or other disposition of Capital Stock of any Foreign Subsidiary by the Borrower or any Domestic Subsidiary to another Foreign Subsidiary 
 2.2 Section 6.20(d) is amended to add “as of the Closing Date” immediately after “Loan Party”. 
 2.3 In Section 7.12 of the Credit Agreement, the lead-in thereto is amended to read as follows: 
 Within
thirty (30) days after the acquisition or formation of any Domestic Subsidiary or any Foreign Subsidiary that is directly owned by the Borrower or any Domestic Subsidiary: 
 2.4 A new Section 11.21 is added to the Credit Agreement to read as follows: 
 11.21 Collateral Matters. 
 The
Administrative Agent agrees to release any Lien on any Collateral granted to or held by the Administrative Agent under any Loan Document that is transferred to any Person that is not a Loan Party in connection with any Disposition permitted under
this Agreement. 

 3. Waiver. The Required Lenders waive any Default or Event of Default arising from the failure of
the Borrower to notify the Administrative Agent pursuant to Section 8.13(c) of the Credit Agreement of the change in name of Harvest Resources, Inc. to ICT Resources, Inc. and the change in name of Yardley Enterprises, Inc. to ICT Enterprises,
Inc. 
 4. Conditions Precedent. This Amendment shall be effective as of the date hereof upon execution of this Amendment by the Loan
Parties and the Required Lenders. 
 5. Amendment is a “Loan Document”. This Amendment is a Loan Document. 
 6. Reaffirmation of Representations and Warranties. Each Loan Party represents and warrants that, after giving effect to this Amendment, the
representations and warranties set forth in the Loan Documents are true and correct in all material respects as of the date hereof (except those that expressly relate to an earlier period). 
 7. Reaffirmation of Obligations. Each Loan Party (a) acknowledges and consents to all of the terms and conditions of this Amendment,
(b) affirms all of its obligations under the Loan Documents and (c) agrees that this Amendment and all documents executed in connection herewith do not operate to reduce or discharge such Loan Party’s obligations under the Loan
Documents. 
 8. Reaffirmation of Security Interests. Each Loan Party (a) affirms that each of the Liens granted in or pursuant
to the Loan Documents are valid and subsisting and (b) agrees that this Amendment shall in no manner impair or otherwise adversely effect any of the Liens granted in or pursuant to the Loan Documents. 
 9. No Other Changes. Except as modified hereby, all of the terms and provisions of the Loan Documents (including schedules and exhibits thereto)
shall remain in full force and effect. 
 10. Counterparts; Facsimile Delivery. This Amendment may be executed in any number of
counterparts, each of which when so executed and delivered shall be deemed an original and it shall not be necessary in making proof of this Amendment to produce or account for more than one such counterpart. Delivery of an executed counterpart of
this Amendment by facsimile or electronic mail shall be effective as an original. 
 11. Governing Law. This Amendment shall be deemed
to be a contract made under, and for all purposes shall be construed in accordance with, the laws of the State of New York. 
 [Signature
Pages Follow] 

 IN WITNESS WHEREOF, each of the parties hereto has caused a counterpart of this First Amendment to be
duly executed and delivered as of the date first above written. 
  

									
	BORROWER:	 	ICT GROUP, INC., a Pennsylvania corporation	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 	Robert T. Marley	 		 	
		 	Title:	 	Senior Vice President and Treasurer	 		 	
			
	GUARANTORS:	 	ICT ENTERPRISES, INC., a Delaware corporation	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 	Vincent A. Paccapaniccia	 		 	
		 	Title:	 	Chief Financial Officer and Treasurer	 		 	
			
		 	ICT INTERNATIONAL, INC., a Delaware corporation	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 	Vincent A. Paccapaniccia	 		 	
		 	Title:	 	Chief Financial Officer and Treasurer	 		 	
			
		 	ICT RESOURCES, INC., a Delaware corporation	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 	Vincent A. Paccapaniccia	 		 	
		 	Title:	 	Chief Financial Officer and Treasurer	 		 	
			
		 	ICT ACCOUNTS RECEIVABLE MANAGEMENT, INC.,	 	
		 	a Delaware corporation	 		 	
					
		 	By:	 	  
	 		 	
		 	Name:	 		 		 	
		 	Title:	 		 		 	

 [Signature Pages Continue] 

									
	ADMINISTRATIVE	 		 		 		 	
	AGENT:	 	BANK OF AMERICA, N.A., as Administrative Agent	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 		 		 	
		 	Title:	 		 		 	
		
	LENDER:	 	BANK OF AMERICA, N.A., as a Lender, L/C Issuer and Swing Line Lender
					
		 	By:	 	  
	 		 	
		 	Name:	 	Mary Giermek	 		 	
		 	Title:	 	Senior Vice President	 		 	
			
		 	CITIZENS BANK	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 		 		 	
		 	Title:	 		 		 	
			
		 	SOVEREIGN BANK	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 		 		 	
		 	Title:	 		 		 	
			
		 	MANUFACTURERS & TRADERS TRUST COMPANY	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 		 		 	
		 	Title:	 		 		 	
			
		 	PNC BANK, NATIONAL ASSOCIATION	 	
					
		 	By:	 	  
	 		 	
		 	Name:	 		 		 	
		 	Title:Fifth Amendment to Credit Agreement

 Exhibit 10.1 
 FIFTH AMENDMENT TO CREDIT AGREEMENT 
 THIS FIFTH AMENDMENT TO CREDIT AGREEMENT (this
“Amendment”) dated as of June 18, 2008, is by and among HEWITT ASSOCIATES L.L.C., an Illinois limited liability company (the “Borrower”), HEWITT ASSOCIATES, INC., a Delaware corporation
(“HAI”) and WACHOVIA BANK, NATIONAL ASSOCIATION, as administrative agent on behalf of the Lenders (defined below) under the Credit Agreement (defined below) (in such capacity, the “Administrative Agent”).
Capitalized terms used herein and not otherwise defined herein shall have the meanings ascribed thereto in the Credit Agreement, as amended hereby. 
 W I T N E S S E T H 
 WHEREAS, the Borrower, HAI, certain banks and financial institutions from time to time party
thereto (the “Lenders”) and the Administrative Agent are parties to that certain Credit Agreement dated as of May 23, 2005 (as amended, modified, supplemented, or restated from time to time, the “Credit
Agreement”); 
 WHEREAS, the Borrower and HAI have requested the Required Lenders amend certain provisions of the Credit
Agreement; and 
 WHEREAS, the Required Lenders are willing to make such amendments to the Credit Agreement, subject to the terms and
conditions set forth herein. 
 NOW, THEREFORE, in consideration of the agreements hereinafter set forth, and for other good and
valuable consideration, the receipt and adequacy of which are hereby acknowledged, the parties hereto agree as follows: 
 ARTICLE I 

 AMENDMENT TO CREDIT AGREEMENT 
 1.1 New Definition. The following definitions are hereby added to Section 1.1 of the Credit Agreement in the appropriate alphabetical order: 
 “Note Purchase Agreement” shall mean that certain note purchase agreement, to be entered into by and among HAI and the noteholders from time to time party thereto and the other documents relating
thereto. 
 “Term Loan Agreement” shall mean that certain loan agreement, to be entered into by and among the
Borrower, HAI, the lenders from time to time party thereto and JPMorgan Chase Bank, N.A., as administrative agent and the other loan documents relating thereto. 

 1.2 Amendment to Definition of Guaranty. The definition of Guaranty set forth in
Section 1.1 of the Credit Agreement is hereby amended and restated in its entirety to read as follows: 
 “Guaranty”
by any Person means all obligations (other than endorsements in the ordinary course of business of negotiable instruments for deposit or collection) of such Person guaranteeing any Indebtedness (including, without limitation, limited or full
recourse obligations in connection with sales of receivables or any other Property) of any other Person (the “primary obligor”) in any manner, whether directly or indirectly, including, without limitation, all obligations incurred
through an agreement, contingent or otherwise, by such Person: (i) to purchase such Indebtedness or obligation or any Property or assets constituting security therefor, (ii) to advance or supply funds (x) for the purchase or payment
of such Indebtedness or obligation, or (y) to maintain working capital or other balance sheet condition, or otherwise to advance or make available funds for the purchase or payment of such Indebtedness or obligation, or (iii) to lease property
or to purchase Securities or other property or services primarily for the purpose of assuring the owner of such Indebtedness or obligation of the ability of the primary obligor to make payment of the Indebtedness, or (iv) otherwise to assure
the owner of the Indebtedness or obligation of the primary obligor against loss in respect thereof. For the purpose of all computations made under this Credit Agreement, the amount of a Guaranty in respect of any obligation shall be deemed to be
equal to the maximum aggregate amount of such obligation at the time the amount of the Guaranty is being determined or, if the Guaranty is limited to less than the full amount of such obligation, the maximum aggregate potential liability under the
terms of the Guaranty at the time the amount of the Guaranty is being determined. 
 1.3 Amendment to Definition of
Indebtedness. The definition of Indebtedness set forth in Section 1.1 of the Credit Agreement is hereby amended and restated in its entirety to read as follows: 
 “Indebtedness” means for any Person, (i) obligations of such Person for borrowed money, (ii) obligations of such Person
representing the deferred purchase price of property or services other than accounts payable arising in the ordinary course of business on terms customary in the trade, (iii) obligations of such Person evidenced by notes, acceptances, or other
instruments of such Person or pursuant to letters of credit issued for such Person’s account, (iv) obligations, whether or not assumed, secured by Liens or payable out of the proceeds or production from Property now or hereafter owned or
acquired by such Person, (v) Capitalized Lease Obligations of such Person, (vi) obligations of such Person under Hedging Agreements, excluding any portion thereof which would be accounted for as interest expense under GAAP, (vii) the
principal balance outstanding under any synthetic lease, tax retention operating lease, off-balance sheet loan or similar off-balance sheet financing product plus any accrued interest thereon and (viii) obligations or “Indebtedness
“ described in the foregoing clauses (i) through (vii) for which such Person is obligated pursuant to a Guaranty. 
 1.4 Amendment to Section 5.10. Sections 5.10(d) and 5.10(f) of the Credit Agreement are hereby amended and restated in their entirety to read as follows: 
 (d) Reserved; 
  

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 (f) other Indebtedness of HAI and the Borrower and their Subsidiaries so long as HAI
and the Borrower are in pro forma compliance with the financial covenants set forth in Sections 5.7 and 5.8 after giving effect to such Indebtedness, provided that the Subsidiaries of the Borrower shall not issue, incur, assume or create any
Indebtedness under this clause (f) aggregating more than $250,000,000 at any one time outstanding; 
 1.5 Amendment to
Section 5.11. Section 5.11 of the Credit Agreement is hereby amended by (1) amending and restating clause (e) in its entirety and (2) adding the following sentence to the end of Section 5.11, in each case to
read as follows: 
 (e) Reserved; 
 Permitted Liens shall collectively mean the Liens set forth in clauses (a) through (k) hereof. 
 1.6 Amendment to Section 5.12. Section 5.12 of the Credit Agreement is hereby amended to add the following clause (m) to the end of such Section and making the appropriate punctuation and grammatical changes
thereto as follows: 
 (m) guaranty obligations by the Borrower and HAI of obligations of their Subsidiaries to the extent
such obligations or the existence of such obligations does not constitute Indebtedness and is not otherwise prohibited by this Agreement. 
 1.7 Amendment to Section 5.21. Section 5.21 of the Credit Agreement is hereby amended and restated in its entirety to read as follows: 
 Enter into, assume or become subject to any agreement (a) prohibiting or otherwise restricting the creation or assumption of any Lien upon its properties or assets, whether now owned or hereafter acquired, in
favor of the Administrative Agent (for the benefit of the Lenders) to secure the Credit Party Obligations; and (b) requiring the grant of any security for such obligation if security is given for some other obligation, except in each case
(i) pursuant to this Credit Agreement and the other Credit Documents, (ii) pursuant to any Other Senior Debt, (iii) pursuant to the Term Loan Agreement or the Note Purchase Agreement, (iv) pursuant to any agreements or documents
evidencing any other Indebtedness that is permitted to be incurred under Section 5.10(e), (f) or (h) so long as such prohibitions and restrictions under the agreements or documents evidencing such Indebtedness are customary for such
Indebtedness and (v) in connection with any Permitted Lien or any document or instrument governing any Permitted Lien, provided that any such restriction contained therein relates only to the asset or assets subject to such Permitted
Lien. 
 1.8 For greater certainty of Section 5.12. For the avoidance of doubt, Section 5.12 of the Credit
Agreement shall not operate to prevent any subordination of a subrogation claim against a primary obligor to the claims of the guaranteed party if made in connection with a guaranty otherwise permitted under the Credit Agreement. 
  

 3 

 ARTICLE II 
 CONDITIONS TO EFFECTIVENESS 
 2.1 Closing Conditions. This Amendment shall become
effective as of the day and year set forth above (the “Amendment Effective Date”) upon satisfaction of the following conditions (in form and substance reasonably acceptable to the Administrative Agent): 
 (a) Executed Amendment. The Administrative Agent shall have received a copy of this Amendment duly executed by each of each of the Borrower, HAI
and the Administrative Agent, on behalf of the Required Lenders. 
 (b) Executed Lender Consents. The Administrative Agent shall have
received executed consents, in the form of Exhibit A attached hereto (a “Lender Consent”), from the Required Lenders authorizing the Administrative Agent to enter into this Amendment on their behalf. The delivery by the
Administrative Agent of a signature to this Amendment shall constitute conclusive evidence that the consents from the Required Lenders have been obtained. 
 (c) Fees and Expenses. The Administrative Agent shall have received from the Borrower, on behalf of each Lender that executes and delivers a Lender Consent to the Administrative Agent by 5:00 p.m. (Charlotte,
NC time) on June 18, 2008, an amendment fee in an amount equal to five (5) basis points on the aggregate Revolving Commitments of such approving Lenders. In addition, the Administrative Agent shall have received from the Borrower such
other fees and expenses that are payable in connection with the consummation of the transactions contemplated hereby, including, without limitation, the reasonable fees and expenses of Moore & Van Allen PLLC. 
 (d) Miscellaneous. All other documents and legal matters in connection with the transactions contemplated by this Amendment shall be reasonably
satisfactory in form and substance to the Administrative Agent and its counsel. 
 ARTICLE III 
 MISCELLANEOUS 
 3.1 Amended
Terms. On and after the Amendment Effective Date, all references to the Credit Agreement in each of the Credit Documents shall hereafter mean the Credit Agreement as amended by this Amendment. Except as specifically amended hereby or
otherwise agreed, the Credit Agreement is hereby ratified and confirmed and shall remain in full force and effect according to its terms. 
 3.2 Representations and Warranties of the Borrower and HAI. Each of the Borrower and HAI represents and warrants as follows: 
 (a) It has taken all necessary action to authorize the execution, delivery and performance of this Amendment. 
  

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 (b) This Amendment has been duly executed and delivered by such Person and constitutes
such Person’s legal, valid and binding obligations, enforceable in accordance with its terms, except as such enforceability may be subject to (i) bankruptcy, insolvency, reorganization, fraudulent conveyance or transfer, moratorium or
similar laws affecting creditors’ rights generally and (ii) general principles of equity (regardless of whether such enforceability is considered in a proceeding at law or in equity). 
 (c) No consent, approval, authorization or order of, or filing, registration or qualification with, any court or governmental authority or
third party is required in connection with the execution, delivery or performance by such Person of this Amendment. 
 (d)
After giving effect to this Amendment, the representations and warranties set forth in Section 3 of the Credit Agreement are true and correct as of the date hereof (except for those which expressly relate to an earlier date). 
 (e) After giving effect to this Amendment, no event has occurred and is continuing which constitutes a Default or an Event of Default.

 (f) Except as specifically provided in this Amendment, the Credit Party Obligations are not reduced or modified by this
Amendment and are not subject to any offsets, defenses or counterclaims. 
 3.3 Reaffirmation of Credit Party Obligations. Each
of the Borrower and HAI hereby ratifies the Credit Agreement and acknowledges and reaffirms (a) that it is bound by all terms of the Credit Agreement applicable to it and (b) that it is responsible for the observance and full performance
of its respective Credit Party Obligations. 
 3.4 Credit Document. This Amendment shall constitute a Credit Document under the
terms of the Credit Agreement. 
 3.5 Further Assurances. HAI and the Borrower agree to promptly take such action, upon the
request of the Administrative Agent, as is necessary to carry out the intent of this Amendment. 
 3.6 Entirety. This Amendment
and the other Credit Documents embody the entire agreement between the parties hereto and supersede all prior agreements and understandings, oral or written, if any, relating to the subject matter hereof. 
  

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 3.7 Counterparts; Telecopy. This Amendment may be executed in any number of counterparts,
each of which when so executed and delivered shall be an original, but all of which shall constitute one and the same instrument. Delivery of an executed counterpart to this Amendment by telecopy shall be effective as an original and shall
constitute a representation that an original will be delivered. 
 3.8 No Actions, Claims, Etc. As of the date hereof, each of
the Borrower and HAI hereby acknowledges and confirms that it has no knowledge of any actions, causes of action, claims, demands, damages and liabilities of whatever kind or nature, in law or in equity, against the Administrative Agent, the Lenders,
or the Administrative Agent’s or the Lenders’ respective officers, employees, representatives, agents, counsel or directors arising from any action by such Persons, or failure of such Persons to act under this Credit Agreement on or prior
to the date hereof. 
 3.9 GOVERNING LAW. THIS AMENDMENT SHALL BE GOVERNED BY, AND SHALL BE CONSTRUED AND ENFORCED IN
ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK. 
 3.10 Successors and Assigns. This Amendment shall be binding upon and
inure to the benefit of the parties hereto and their respective successors and assigns. 
 3.11 General Release. In
consideration of the Administrative Agent, on behalf of the Lenders, entering into this Amendment, each of the Borrower and HAI hereby releases the Administrative Agent, the Lenders, and the Administrative Agent’s and the Lenders’
respective officers, employees, representatives, agents, counsel and directors from any and all actions, causes of action, claims, demands, damages and liabilities of whatever kind or nature, in law or in equity, now known or unknown, suspected or
unsuspected to the extent that any of the foregoing arises from any action or failure to act under the Credit Agreement on or prior to the date hereof, except, with respect to any such Person being released hereby, any actions, causes of action,
claims, demands, damages and liabilities arising out of such Person’s gross negligence, bad faith or willful misconduct. 
 3.12
Consent to Jurisdiction; Service of Process; Waiver of Jury Trial. The jurisdiction, services of process and waiver of jury trial provisions set forth in Sections 8.14 and 8.17 of the Credit Agreement are hereby incorporated by reference,
mutatis mutandis. 
 3.13 Fees. The Borrower agrees to pay all reasonable costs, fees and expenses of the Administrative
Agent in connection with the preparation, execution and delivery of this Amendment, including, without limitation, the reasonable fees and expenses of the Administrative Agent’s legal counsel, Moore & Van Allen PLLC. 
  

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 HEWITT ASSOCIATES L.L.C. 
 FIFTH AMENDMENT TO CREDIT AGREEMENT 
 IN WITNESS WHEREOF the Borrower, HAI and the Administrative Agent, on
behalf of the Required Lenders have caused this Amendment to be duly executed on the date first above written. 
  

					
	BORROWER:	 	HEWITT ASSOCIATES L.L.C,
		 	an Illinois limited liability company
			
		 	By:	 	/s/ Richard Westenberger
		 	Name:	 	Richard Westenberger
		 	Title:	 	VP Corporate Finance & Treasurer
		
	HAI:	 	HEWITT ASSOCIATES L.L.C,
		 	a Delaware corporation
			
		 	By:	 	/s/ Richard Westenberger
		 	Name:	 	Richard Westenberger
		 	Title:	 	VP Corporate Finance & Treasurer

 HEWITT ASSOCIATES L.L.C. 
 FIFTH AMENDMENT TO CREDIT AGREEMENT 
  

					
	ADMINISTRATIVE AGENT:	 	WACHOVIA BANK, NATIONAL ASSOCIATION,
		 	as Administrative Agent on behalf of the Required Lenders
			
		 	By:	 	/s/ Robert Sevin
		 	Name:	 	Robert Sevin
		 	Title:	 	Director

 EXHIBIT A 
 FORM OF 
 LENDER CONSENT 
 See attached. 

 LENDER CONSENT 
 This Lender Consent is given pursuant to the Credit Agreement, dated as of May 23, 2005 (as previously amended and modified, the “Credit Agreement”; and as further amended by the Amendment (as
defined below), the “Amended Credit Agreement”), by and among Hewitt Associates L.L.C., an Illinois limited liability company (the “Borrower”), Hewitt Associates, Inc., a Delaware corporation
(“HAI”), the lenders and other financial institutions from time to time party thereto (the “Lenders”) and WACHOVIA BANK, NATIONAL ASSOCIATION, as administrative agent on behalf of the Lenders (in such capacity, the
“Administrative Agent”). Capitalized terms used herein shall have the meanings ascribed thereto in the Credit Agreement unless otherwise defined herein. 
 The undersigned hereby approves the amendment of the Credit Agreement effected by the Fifth Amendment to Credit Agreement (the “Amendment”), to be dated on or about
        , 2008, by and among the Borrower, HAI, and the Administrative Agent and hereby authorizes the Administrative Agent to execute and deliver the Amendment on its behalf and, by its execution
below, the undersigned agrees to be bound by the terms and conditions of the Amendment and the Amended Credit Agreement. 
 Delivery of this
Lender Consent by telecopy shall be effective as an original. 
 A duly authorized officer of the undersigned has executed this Lender
Consent as of the day of         ,              2008. 
  

					
	 	 	,
	as a Lender	 	
			
	By:	 	 	 	
	Name:	 	 	 	
	Title:

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