Document:

EX-10.17.4

 

EXHIBIT
10.17.4

CONFIDENTIAL
TREATMENT REQUESTED

EXECUTION COPY

AMENDMENT NO. 2

TO

SYNACOR MASTER SERVICES AGREEMENT

THIS AMENDMENT NO. 2 TO SYNACOR MASTER SERVICES AGREEMENT (this “Amendment No. 2”) is dated as of
the 26th day of October, 2005 (the “Amendment No. 2 Effective Date”) and is by and between Synacor,
Inc. (“Synacor”) and ACC Operations, Inc. (“Client” and together with Synacor, the “Parties”) under
which the parties hereto mutually agree to modify and amend as follows the Synacor Master Services
Agreement dated July 13, 2004 between the Parties, and exhibits thereto, as previously amended
(collectively, the “Agreement”). Any capitalized terms used and not otherwise defined herein, which
are defined in the Agreement, shall have the meanings ascribed to them in the Agreement.

Whereas, Synacor desires to make certain additional Content available to Client; and

Whereas, Client desires to receive such additional Content.

NOW, Therefore, in consideration of the premises and of the mutual agreements set forth below, and
other good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the Parties hereby agree to enter into this Amendment No. 2 and to amend the
Agreement as follows:

	1.0	 	Portal Content: Section 2(b) of Schedule A to the Agreement shall be amended by adding the
following language immediately following clause (ii) of such Section 2(b):

	 	“(iii)	 	Game related content sourced through [*], including:

	 	[*]	 	 
	 
	 	[*]	 	 
	 
	 	[*]	 	 
	 
	 	[*]	 	 

     [*] throughout the Amendment No. 2 Term (as defined herein).

	2.0	 	Term: This Amendment No. 2 shall commence on the Amendment No. 2 Effective Date and, unless
terminated earlier as provided herein, continue in effect until the first, twelve (12)-month
anniversary thereof (the “ Amendment No. 2 Initial Term”). Unless terminated earlier as
permitted herein or in the Agreement, this Amendment No. 2 will be extended automatically for
one (1) additional year at the end of the Amendment No. 2 Initial Term. Either Party may elect
not to renew this Amendment No. 2 by giving written notice to the other Party at least thirty
(30) days prior to the end of the then current term. Notwithstanding anything in this
Amendment No. 2 or the Agreement to the contrary, Client shall have the right to terminate
this Amendment No. 2 in the event that Client sells or otherwise transfers all or
substantially all of its assets or stock (the “Transaction”) to one or more third parties
(each, a “Buyer” and together, the “Buyers”) and no Buyer assumes this Amendment No. 2. Client
may provide written notice of such termination (the “Termination Notice”) at any time during
the period commencing as of sixty (60) days prior to the closing date for the Transaction and
continuing until sixty (60) days following such closing date. Such termination shall be
effective thirty (30) days after the date of the Termination Notice.
	 
	3.0	 	Scope of Amendment: This Amendment No. 2 supersedes all proposals, oral or written, all
negotiations, conversations, or discussions between or among the Parties relating to the
subject matter of this Amendment No. 2 and all past dealing or industry custom. This Amendment
No. 2 shall be integrated in and form part of the Agreement upon execution. All terms and
conditions of

 

	 	 	 
	*	 	CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED WITH RESPECT TO THE OMITTED PORTIONS.

 

 

	 	 	the Agreement shall remain unchanged, except as modified in this Amendment; and the terms of
the Agreement, as modified by this Amendment No. 2, are hereby ratified and confirmed. Where
the terms of the Agreement conflict with those of this Amendment No. 2, however, the terms of
this Amendment No. 2 shall control. This Amendment No. 2 may be executed in one or more
counterparts, each of which (once executed) shall be deemed an original, but all of which
together shall constitute one and the same agreement.

	 	 	 	 	 	 	 	 	 	 	 
	SYNACOR, INC. 	 	CLIENT: ACC OPERATIONS, INC.
	 
	 	 	 	 	 	 	 	 	 	 
	By:

	 	/s/ George Chamoun
	 	 
	 	By:
	 	/s/ Carl Leuschner
	 	 
	 

	 	 
	 	 	 	 	 	 	 	 
	 

	 	Name: George Chamoun
	 	 	 	 	 	Name: Carl Leuschner	 	 
	 

	 	Title:   SVP
	 	 	 	 	 	Title:   VP — HSI	 	 
	Date:
	 	10/25/05
	 	 	 	Date:	 	10/25/05EX-10.17.5

 

Exhibit 10.17.5

CONTENT DISTRIBUTION ADDENDUM

TO

SYNACOR MASTER SERVICES AGREEMENT

     This Content Distribution Addendum (this “Addendum”) dated July 21, 2004 supplements the
Master Services Agreement dated July 21, 2004 by and between Synacor, Inc. and ACC Operations,
Inc., including any schedules, attachments, exhibits, addenda, amendments or riders attached
thereto (collectively, the “Agreement.”) by establishing the terms and conditions by which the
Parties will work together to facilitate the electronic distribution of digital content to Client’s
Users. Except to the extent expressly modified herein, all of the terms and conditions of the
Agreement shall apply to this Addendum. If any provision of this Addendum conflicts with a
provision of the Agreement, the provision of the Agreement shall control. Capitalized terms used
but not defined in this Addendum shall have the meanings ascribed to them in the Agreement.

1. Content. The content to be distributed hereunder may be obtained and provided by Synacor (the
“Synacor Sourced Services”) and/or by Client (the “Client Sourced Services”). The Synacor Sourced
Services and the Client Sourced Services are hereinafter referred to collectively as the “Content”.
Distribution rights to the Synacor Sourced Services will be obtained by Synacor from third party
content providers (each individually a “Synacor Provider” and collectively, the “Synacor
Providers”) for the non-exclusive distribution by third parties including, but not limited to,
Client. The Client Sourced Services will be owned by Client or licensed by Client from third party
Content providers (each individually a “Client Provider” and collectively, the “Client Providers”).
The Client Providers and the Synacor Providers are hereinafter referred to collectively as the
“Providers”.

2. Users, Registration Pages. It is intended that the Content will be accessed by Users having an
Internet access account through Client through the System described
in Section 3 below. Synacor
may require the use of user interfaces or other identification verification methods in order for
the Users to access the Content as more fully described in the Synacor Specifications. As may be
determined by the Parties and subject to revision during the Term as the Parties may determine,
System web pages and/or Content will be hosted and served by Synacor, or, pursuant to Paragraph
1(a)(v) of Schedule A, by Client.

3. Content Change. Synacor will maintain a user registration and login system that is integrated
with its content provisioning solution (the “System”) as set forth in the Synacor Specifications
which will be used to control User access to the Content and to manage the updating and delivery of
the Content to Users. Depending upon the System implementation for Client, as such may be revised
during the Term by consent of the Parties, hosting and serving of Content may be provided by
Client, Client Providers, Synacor and/or by Synacor Providers. Client shall notify Synacor of its
decisions regarding the offering of Content through the System, in writing, and Synacor shall take
all commercially reasonable steps necessary to implement any such Client decisions as soon as is
reasonably practicable; provided, however, that where Client requests that any specified piece of
Content be removed from the System, Synacor shall remove such title or titles from the System as
expeditiously as possible, and in all events within seventy-two (72) hours after receipt of written
request from Client.

4. Subscriber Billing. Subscriber billing will be the sole responsibility of Client, although
Synacor shall provide to Client any and all transactional billing details and usage data necessary
for Client to bill Users with respect to the transactions contemplated under the Agreement, and/or
under separate Content Attachments.

5. Terms of Use. In order to complete his or her registration as a subscriber, each User will be
required to electronically accept the Terms of Use, as mutually agreed upon by the Parties (the
“TOU”). Prior to acceptance of the TOU, Synacor shall present each User with the opportunity to
review and agree to the TOU. Synacor shall not amend, modify or otherwise change the TOU without
the prior written consent of Client, which will not be unreasonably withheld or delayed; provided,
however, that the terms of the TOU may be amended, modified or otherwise changed by Synacor as
necessary to comply with the requirements of any Synacor Provider, in which event, Synacor shall
provide to Client as much prior notice as is reasonably possible and, if Client objects to such
change in writing to Synacor, and such change is nonetheless made by Synacor after such written
objection, Client may immediately terminate the Agreement without penalty with respect to the
Content provided by such Synacor Provide under such TOU.

Addendum-1

 

 

6. Licenses.

(a) Subject to the provisions of the Agreement, Synacor grants to Client during the Term, a
limited, non-exclusive, non-transferable (except as permitted under Section 12 of the Agreement),
right and license to: (i) transmit and distribute individual copies of the Synacor Sourced
Services, solely for purposes of distributing the Synacor Sourced Services to Users located in the
United States and Puerto Rico; and (ii) use and utilize such Synacor and Synacor Provider
trademarks, logos and other works which are protected by intellectual property rights laws (the
“Synacor Properties”) solely in connection with the distribution of Content to Users pursuant to
this Agreement. Client expressly agrees that it shall not, and shall not authorize any third party
to, duplicate, copy, modify, amend, add to, delete from or otherwise make any change whatsoever in
the Synacor Sourced Services in violation of any rights of a Synacor Provider or otherwise violate
any intellectual property rights in the Synacor Sourced Services including, but not limited to,
copyrights of third parties therein. For the avoidance of doubt, Client shall not be liable for any
duplication, copying, modification, amendment, addition to or deletion from, or any other change in
any Synacor Sourced Service by a User in violation of any rights of a Synacor Provider, unless
Client has affirmatively authorized such User to act in such manner.

(b) Subject to the provisions of the Agreement, Client grants to Synacor during the Term, a
limited, non-exclusive, non-transferable, royalty-free right and license to: (i) transmit and
distribute individual copies of the Client Content, solely for purposes of distributing the Client
Content to Users located in the United States and Puerto Rico; and (ii) use and utilize such Client
trademarks, logos and other works which are protected by intellectual property rights laws (the
“Client Properties”) solely in connection with the distribution of Content to Users pursuant to
this Agreement and solely for purposes of providing the Services. Synacor expressly agrees that it
shall not, and shall not permit any third party to, duplicate, copy, modify, amend, add to, delete
from or otherwise make any change whatsoever in the Client Content or otherwise violate any
intellectual property rights in the Client Content including but not limited to copyrights of third
parties therein.

(c) As to individual pieces of Content, the rights and licenses to use such Content as granted
herein shall expire upon the expiration or earlier termination of the agreement pursuant to which
distribution rights and license to such Content were obtained. Synacor agrees to provide to Client,
in writing, as much prior notice as possible regarding the expiration or earlier termination of any
agreement affecting any Synacor Sourced Service. Either Party (the “Terminating Party”) shall have
the right to terminate this Agreement immediately as to any particular Content upon written notice
to the other Party: (i) if the Terminating Party reasonably believes the distribution of such
Content exposes it to potential legal liability; or (ii) in the event a Synacor Provider or Client
Provider, as the case may be, ceases to operate a site or produce or distribute such Content.
Notwithstanding anything in this Paragraph 6(c) to the contrary, Client may cease at any time to
offer any or all Content at any time.

7. Proprietary Rights.

(a) Subject to the rights and licenses granted in the Agreement, Synacor (and its licensors,
including, but not limited to, the Synacor Providers) retains all right, title and interest in and
to all copyrights, trademarks, trade names, logos, patents and other intellectual and proprietary
rights in and to the Synacor Sourced Services. No title to or ownership of any Synacor Sourced
Services and/or any part thereof is hereby transferred to Client or any third party. Synacor also
retains all rights, title and interest in and to Synacor’s Marks. As between Client and Synacor,
Client agrees that Synacor is the sole owner of the System, except the Client branding and design
elements of the Client Branded Portal, and all technology, software and other intellectual properly
used by Synacor in connection with the performance of this Agreement and that Client shall make no
claims thereto. Client shall comply with all reasonable requests of Synacor to protect the
proprietary rights of Synacor and its licensors.

(b) Subject to the rights and licenses granted in the Agreement, Client (and its licensors,
including, but not limited to, the Client Providers) retains all right, title and interest in and
to all copyrights, trademarks, trade names, logos, patents and other intellectual and proprietary
rights in and to the Client Content. No title to or ownership of any Client Content and/or any part
thereof is hereby transferred to Synacor or any third party. Client also retains all rights, title
and interest in and to Client’s Marks. Synacor shall comply with all reasonable requests of Client
to protect the proprietary rights of Client and its licensors.

(c) All licenses, rights, title, interest and intellectual property rights of any kind in and to
the Content are entirely owned by and reserved to the applicable Provider and may be used by the
Provider in such manner as the Provider may choose, Without limiting the foregoing, each Party
hereby assigns to the applicable Provider all right,

Addendum-2

 

 

title and interest in the Content provided by the Provider, together with the goodwill attaching
thereto, that may inure to such Party in connection with this Agreement from such Party’s use of
such Content. Each Party agrees to execute and deliver to a Provider or the other Party, as
requested, any documents reasonably required to register it as a registered user of any Content and
to follow any reasonable instructions of a Provider or the other Party as to the use of any
Content. Each Party agrees that it will not and will not assist any third party to register or
attempt to register any trademark, trade name or other intellectual
property right related to any
Content or any derivation or adaptation thereof or any work, symbol, design or mark which is so
similar thereto as to suggest a relationship with any Provider or affiliate of a Provider. Each
Party agrees that it will not, nor will it assist any third party to, challenge the validity or
ownership of any patent, copyright, trademark, or other intellectual property registration of any
Content. If a Party breaches any provision of this Section, such Party agrees that it will, at its
expense, immediately terminate the unauthorized activity and promptly execute and deliver to the
other party or a Provider, as requested, such assignments and other documents as reasonably
required to transfer to the Provider all rights to the registrations, patents or applications
involved.

8. Content Provider Requirements.

(a) Client agrees to utilize the User interfaces or other identification verification methods of
the System, as described in the Synacor Specifications, without modification, including, but not
limited to, framing or co-branding, unless Client has obtained the prior written consent of Synacor
to do otherwise.

(b) Client
acknowledges and agrees that the look, feel, size and placement of any Synacor Sourced
Services on the User access web pages (and any change or modification thereof), as described in the
Synacor Specifications, is subject to Synacor’s approval, which approval shall not be unreasonably
conditioned, delayed or withheld, but which, subject to the foregoing, may include terms,
conditions and restrictions on the use of such Synacor Sourced Services or which may be withdrawn
at any time.

(c) Consumer access to the Content will be included as part of a premium Client Internet service
package which may be offered as part of Client’s Internet service or at an additional charge
payable by the User. Client will not, at any time during the Term, authorize access to the Synacor
Sourced Services by any person via the general Internet or other access method other than through
the System.

(d) Neither Synacor nor a Synacor Provider shall have any liability in the event a Synacor Provider
exercises its rights to terminate the rights and licenses to use Synacor Sourced Services as
provided in Section 6(c) of this Addendum.

(e) Client agrees that Synacor has the right to withdraw all Content upon termination of the
Agreement without liability.

(f) Without first obtaining the consent of the other Party, neither Party will: (i) send any
interstitials, pop-up windows, or other messages or files to the User during the time in which any
Synacor Sourced Services is displayed, or (ii) sell any advertising in, on, or related to any
Synacor Sourced Services, including but not limited to banners, buttons, links, streaming audio or
streaming video advertisements. Nothing in this Paragraph 8(f) shall limit Client’s ability to
place advertising on the Client Branded Portal, including, without limitation, Client’s home page,
so long as such advertising is not placed directly in any Synacor Sourced Services screen. In
connection with Synacor Sourced Services distributed pursuant to this Agreement, without the prior
submission to Synacor of any relevant materials which Synacor may request (including but not
limited to web pages) and unless Client has obtained Synacor’s written approval, which approval
shall not be unreasonably conditioned, delayed or withheld, Client will not use the name, logo or
any of the proprietary marks of any Synacor Provider in any sales, advertising or marketing
materials and, once given, any such approval shall continue to be effective provided that Client
does not make any material changes to such sales, advertising or marketing materials,

(g) Client and Synacor expressly acknowledge that each Provider is a third party beneficiary to the
Agreement solely for purposes of enforcement of the provisions of this Agreement relating to such
Provider’s Content and that any Provider may, in its sole discretion, take any and all action,
including, but not limited to, commencing any legal action, to enforce its rights pursuant to this
Agreement. Each Provider shall have the right to audit the books and records of the Parties solely
and directly relating to such Provider’s Content, upon reasonable notice and at its’ expense, not
more frequently than quarterly during the term of the Agreement and for a period of one (1) years
thereafter and to take extracts from and/or make copies of such records.

Addendum-3

 

 

9. Synacor Fees. The Content Access Fees payable by Client to Synacor in connection with the
provisions of this Addendum are set forth in Schedule A to the Agreement. The details of each
specific Content offering and any additional fees in connection with such Content shall be set
forth in separate attachments to this Addendum (each a “Content Attachment”).

	 	 	 	 	 	 	 	 	 
	SYNACOR, INC.	 	 	 	ACC OPERATIONS, INC. (CLIENT):
	 
	 	 	 	 	 	 	 	 
	By:

	 	/s/ George Chamoun
	 	 	 	By:
	 	/s/ Marwan Fawaz
	 

	 	 
	 	 	 	 	 	 
	 

	 	Name: George Chamoun
	 	 	 	 	 	Name: Marwan Fawaz	 
	 

	 	Title:   SVP
	 	 	 	 	 	Title:   CTO/SVP	 
	Date:	 	7/21/2004	 	 	 	Date:	 	July 13th, 2004

Addendum-4

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