Document:

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                                                                   EXHIBIT 10.45

                                  CONFIDENTIAL
        AMENDED AND RESTATED STRATEGIC ONLINE RESEARCH SERVICES AGREEMENT

         This Amended and Restated Strategic Online Research Services Agreement
(this "Agreement"), dated as of October 1, 2003 (the "Effective Date"), is
entered into by and between America Online, Inc. ("AOL") a Delaware corporation,
with offices located at 22000 AOL Way, Dulles, Virginia 20166 and SPSS Inc.
("SPSS"), a Delaware corporation, with offices located at 233 S. Wacker Drive,
11th Floor, Chicago, Illinois 60606. AOL and SPSS may be referred to herein
individually as a "Party" and collectively as the "Parties." To the extent this
Agreement requires performance by a subsidiary of AOL, AOL (in its capacity as
stockholder of such subsidiary) shall cause such subsidiary to perform in
accordance with the requirements of this Agreement. Defined terms used but not
defined in the body of the Agreement shall be as defined on Exhibit A attached
hereto.

         WHEREAS, AOL's wholly-owned subsidiary Digital Marketing Services, Inc.
("DMS") currently operates an online market research business that conducts
online market research on behalf of third party custom research partners, AOL
and its partners;

         WHEREAS, SPSS is a software solutions and infrastructure company
serving social science (marketing research) industry and related users;

         WHEREAS, AOL and SPSS entered into a prior strategic online research
services agreement, dated October 22, 2001 (the "Prior Agreement") in which AOL
(i) provided SPSS with access to AOL Members and other Internet users that
visited AOL's Opinion Place(R) market research portal(s) for the purpose of
participating in online surveys (collectively, "OP Users") and (ii) made SPSS
AOL's exclusive domestic distributor of AOL Sample to approved third parties in
the market research industry in exchange for Forty-Two Million Dollars
($42,000,000) payable in cash and SPSS common stock par value $0.01 per share
(the "SPSS Common Stock");

         WHEREAS, as of the Effective Date, SPSS has paid AOL the sum of Fifteen
Million Five Hundred Thousand Dollars ($15,500,000) in cash, as well as Six
Million Dollars ($6,000,000) in SPSS Common Stock, as consideration under the
Prior Agreement, representing a portion of the total amount due by SPSS to AOL
under the terms of the Prior Agreement; and

         WHEREAS, AOL and SPSS now desire to amend and restate the terms and
conditions of the Prior Agreement and enter into a revised strategic agreement
that shall terminate and replace the Prior Agreement as of the Effective Date
and govern the relationship between the Parties regarding the subject matter
herein.

         NOW, THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the Parties agree as follows:

                                    ARTICLE 1
                     SALE OF LANDSCAPE SOFTWARE; TRANSITION

1.1      SALE OF LANDSCAPE SOFTWARE. Subject to the terms and conditions set
         forth in this Agreement, AOL hereby sells, assigns, and transfers title
         to the Landscape Software and any intellectual property rights directly
         associated therewith (excluding the OP River Methodology and all
         related intellectual property rights), as such Landscape Software is
         described in Exhibit D, to SPSS. SPSS acknowledges that AOL has
         previously delivered or otherwise made available to SPSS a copy of the
         Landscape Software (as it existed on October 22, 2001) and that AOL
         shall have no further obligation to make a copy of such original
         version of the Landscape Software available to SPSS.

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         In addition, AOL shall have no further obligation to maintain, modify,
         or enhance the Landscape Software. AOL shall retain full ownership of
         the OP River Methodology and all related Intellectual Property Rights.
         Notwithstanding the foregoing, the Parties acknowledge that the OP
         River Methodology is implemented in the Landscape Software and agree
         that SPSS may utilize the OP River Methodology solely in connection
         therewith.

1.1.1    AOL Representations and Warranties. AOL hereby represents that (a) it
         has no current obligation that requires payment, now or in the future,
         of royalties to any third party with respect to AOL's use of the
         Landscape Software and (b) there are no liens or other encumbrances on
         the Landscape Software. The Landscape Software is provided on an "AS
         IS" basis only. AOL hereby warrants that (i) the Landscape Software is
         the proprietary software used by AOL in connection with the creation
         and administration of surveys through Opinion Place; (ii) it is the
         owner of the Landscape Software and the OP River Methodology; (iii) to
         AOL's knowledge, no Person has challenged AOL's ownership interest in
         the Landscape Software and (iv) to AOL's knowledge no Person has
         infringed upon AOL's rights in the Landscape Software or the OP River
         Methodology. AOL further warrants that it is creating documentation for
         SPSS that establishes how SPSS should use the Landscape Software and
         how the Landscape Software should function ("Documentation"), as set
         forth in Exhibit E. The representations and warranties made by AOL
         pursuant to this Section relate solely to the version of the Landscape
         Software delivered on October 22, 2001 and do not extend to any
         modifications or updates made after such delivery. NO OTHER WARRANTY IS
         PROVIDED TO SPSS REGARDING THE LANDSCAPE SOFTWARE DELIVERED HEREUNDER.
         AOL EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR
         IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY AND ALL WARRANTIES OF
         MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
         OF THIRD PARTY RIGHTS. AOL DOES NOT WARRANT THAT THE LANDSCAPE SOFTWARE
         WILL MEET SPSS' REQUIREMENTS, THAT THE OPERATION OF THE LANDSCAPE
         SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE
         LANDSCAPE SOFTWARE WILL BE CORRECTED.

         1.1.2    Indemnification. In addition to the indemnities contained in
                  Section 9.3 of Exhibit B, (i) AOL will defend, indemnify, save
                  and hold harmless SPSS from any and all third party claims,
                  demands, liabilities, costs or expenses, including reasonable
                  attorney's fees arising out of AOL's (or its agents') use of
                  the Landscape Software and AOL Derivative Works (as defined
                  below) during the Term and (ii) SPSS will defend, indemnify,
                  save and hold harmless AOL from any and all third party
                  claims, demands, liabilities, costs or expenses, including
                  reasonable attorney's fees arising out of SPSS' (or its
                  agents') use of the Landscape Software and the SPSS Derivative
                  Works.

1.2      LICENSE OF LANDSCAPE SOFTWARE. SPSS hereby grants AOL and AOL accepts a
         perpetual, nonexclusive, royalty-free, fully paid-up, irrevocable right
         and license to use, execute, display, copy, perform, modify and make
         derivative works based upon the Landscape Software (including all
         updates, enhancements or modifications thereto made by SPSS, or its
         agents), in object code and source code form in connection with AOL's
         on-line market research activities provided herein, including without
         limitation loyalty marketing programs (the "License"). In addition,
         SPSS hereby grants AOL and AOL accepts a perpetual, nonexclusive,
         royalty-free, fully paid-up, irrevocable right and license to use,
         execute, display, copy, perform, modify and make derivative works based
         upon any and all derivative works produced or created by SPSS or its
         agents from the Landscape Software ("SPSS Derivative Works"); provided,
         however that AOL may not sublicense or otherwise make available the
         SPSS Derivative Works to any third party during the Term of this
         Agreement. AOL shall own all right, title and interest in and to all
         derivative works produced or created by AOL or its agents based on the
         Landscape Software ("AOL Derivative Works"), and AOL shall make such
         AOL Derivative Works available to SPSS during the Term for use by SPSS
         solely in connection with SPSS' rights as Exclusive Distributor of AOL
         Sample. The Parties acknowledge and agree that this Agreement shall in
         no way restrict AOL's rights with respect to such AOL Derivative Works.

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         1.2.1    Sublicensing Rights. AOL may sublicense the rights granted
                  herein with respect to the Landscape Software and the SPSS
                  Derivative Works to AOL's contractors, AOLTW Partners, or
                  their designated contractors (collectively, "Sublicensees"),
                  solely and exclusively for the purpose of facilitating such
                  Sublicensees' support of an AOLTW Project; provided, however
                  that such Sublicensees shall have no right to sublicense,
                  assign or otherwise transfer the use of the Landscape Software
                  or the SPSS Derivative Works to any third party and shall not
                  be permitted to utilize the Landscape Software or SPSS
                  Derivative Works for any other purpose, including client work
                  other than AOLTW Projects.

1.3      LANDSCAPE SOFTWARE RESTRICTIONS. During any period in which SPSS is the
         Exclusive Distributor of AOL Sample ("Exclusivity Period"), and unless
         otherwise mutually agreed by the Parties, SPSS shall not (i) sell,
         license, assign or otherwise make available the Landscape Software,
         SPSS Derivative Works or related intellectual property to any AOLTW
         Competitor or (ii) utilize the Landscape Software or OP River
         Methodology in connection with sample provided by any AOLTW Competitor
         (the "SPSS Landscape Restrictions"). Notwithstanding anything contained
         in this Agreement to the contrary, in the event that this Agreement
         expires by its natural terms, AOL terminates this Agreement pursuant to
         its rights under Sections 8.2, 8.3, 8.4, the Parties acknowledge that
         SPSS shall retain its ownership rights in and to the Landscape Software
         and any related intellectual property (excluding the OP River
         Methodology, which shall continue to be the sole property of AOL) and
         that AOL will retain its License to use, execute, display, copy,
         perform, modify and make derivative works based upon the Landscape
         Software in perpetuity.

                                    ARTICLE 2
                          ACCESS TO OPINION PLACE USERS

2.1      TRANSFER OF OP USERS, SPSS ACCESS RIGHT. Beginning on the Effective
         Date, AOL shall provide SPSS with access to OP Users from Opinion Place
         as set forth herein for the sole purpose of allowing such OP Users to
         participate in online surveys being hosted by SPSS on behalf of its
         customers. Furthermore, SPSS shall have the right to host OP Users
         during and only for the Term of this Agreement ("SPSS Access Right"),
         provided, however, that SPSS must remain in compliance with the
         Accreditation Guidelines.

2.2      CAPACITY PLANNING. Pursuant to the Prior Agreement, the Parties have
         established and implemented a capacity planning team ("CPT") that acts
         as a unified body responsible for closely monitoring, anticipating,
         determining and communicating SPSS' AOL Sample needs to AOL, so as to
         enable both Parties to plan prospectively for the provision of adequate
         quantities of AOL Sample to SPSS as reasonably needed for SPSS projects
         from time to time during the Term. Without limiting the generality of
         the foregoing, AOL shall, as a minimum, provide sufficient sample to
         meet SPSS's needs in regard to SPSS's obligation to purchase minimum
         completes as described in section 7.2 (ii) below, provided that SPSS's
         request complies with the CPT procedures and that current monthly
         Utilization Rates are at or above twenty five percent (25%) and current
         monthly Completion Rates are at or above seventy percent (70%).
         ("Capacity Allocation") The Parties acknowledge and agree that AOL
         shall use commercially reasonable best efforts to provide a volume of
         AOL Sample necessary to fully satisfy SPSS' project execution needs on
         a project by project basis; provided, that AOL shall not be in breach
         of this Agreement if it (i) is unable to provide SPSS with a volume of
         AOL Sample in excess of the Capacity Allocation, (ii) does not provide
         the full Capacity Allocation to SPSS during any Agreement Year in which
         SPSS' project needs fall below the Capacity Allocation, or (iii) is
         unable to satisfy any request for AOL Sample by SPSS that does not meet
         the Reasonable Project Guidelines previously established by the CPT in
         accordance with the Prior Agreement. The Parties understand that (a)
         the exact number of OP Users will fluctuate by day, week and

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         month, thereby making the role of the CPT essential to AOL's ability to
         satisfy SPSS' AOL Sample needs, (b) AOL shall be entitled to retain the
         volume of AOL Sample not allocated to SPSS for use in connection with
         internal projects and AOLTW Partner project needs; and (c) AOL may, as
         determined in its sole discretion, make use of any unused portion of
         the Capacity Allocation without paying SPSS for such use, unless AOL
         makes use of SPSS' market research services in connection with the use
         of such unused portion of the Capacity Allocation. If, however, AOL is
         unable to provide the Capacity Allocation, SPSS's payments to AOL will
         be modified in accordance with section 5.3 below.

         2.2.1    Composition of CPT. Each Party shall have two (2) seats on the
                  CPT, which shall be filled by such Party with senior level
                  employees (i.e., Director level or above) from AOL and SPSS,
                  respectively (each a "CPT Member"). Each Party may change its
                  respective CPT Members in its sole discretion from time to
                  time; provided that both AOL and SPSS must have two CPT
                  Members each at all times.

         2.2.2    Meetings. The CPT shall meet in person or via conference call
                  (i) weekly for short term planning purposes ("Weekly
                  Meetings") and (ii) quarterly for mid to long term planning
                  purposes ("Quarterly Meetings"), unless otherwise unanimously
                  agreed to by the CPT Members.

                  (a)      The purpose of the Weekly Meetings shall be to:

                           (i)      Summarize current Opinion Place traffic
                                    levels and productivity;
                           (ii)     Monitor incidence levels and impact on AOL
                                    Sample needs and timing;
                           (iii)    Summarize and assess ability to meet AOL
                                    Sample needs on specific, approved projects
                                    either in the field or starting within two
                                    weeks;
                           (iv)     Summarize and assess ability to meet
                                    prospective projects specified for estimate
                                    or exploration that may be starting within
                                    one month;
                           (v)      Determine short term Opinion Place traffic
                                    needs and make appropriate recommendations
                                    in project scheduling and traffic
                                    management;
                           (vi)     Review Master CPT Project Status Report; and
                           (vii)    Establish weekly and 30 day SPSS AOL Sample
                                    needs through SPSS declaration of upcoming
                                    projects.

                  (b)      The purpose of the Quarterly Meetings shall be to:

                                    (i)      Summarize project and overall
                                             partnership performance of each
                                             Party; AOL shall evaluate SPSS and
                                             SPSS shall evaluate AOL;
                                    (ii)     Review any persistent problems and
                                             determine actions needed to resolve
                                             problems in the coming quarter;
                                    (iii)    Determine trends affecting the
                                             business and anticipate ways to
                                             meet needs and opportunities in a
                                             changing market environment;
                                    (iv)     Assess work processes and make
                                             recommendations to improve
                                             operating efficiency and
                                             utilization of AOL Sample; and
                                    (v)      Summarize and assess ability to
                                             meet major prospective projects
                                             specified for estimate or
                                             exploration that may be starting
                                             within the quarter.

         2.2.3    Conflict Resolution. If a conflict arises with respect to
                  meeting SPSS AOL Sample needs during any two week window, the
                  CPT shall make all reasonable efforts to resolve the supply
                  and demand issue by taking the following steps:

                  (a)      STEP 1: Assess the reasonableness of the project(s)
                           opportunity on the basis of AOL Sample quantity and
                           incidence relative to project trends over past
                           quarter. The CPT must objectively agree

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                           about whether the project is reasonable or not based
                           on the Reasonable Project Guidelines before
                           proceeding to Step 2.

                  (b)      STEP 2: Agree to design modifications or elimination
                           of the prospective project before proceeding to Step
                           3.

                  (c)      STEP 3: If the CPT deems the project a Reasonable
                           Project, each Party (SPSS first; AOL second) assess
                           the ability to delay or reschedule its existing
                           projects in order to allow this project to proceed
                           before proceeding to Step 4.

                  (d)      STEP 4: Explore exceptional opportunities to promote
                           Opinion Place on the AOL Network or other Internet
                           properties to assist in meeting the project's AOL
                           Sample needs ("Exceptional Promotion"); provided that
                           SPSS must make all commercially reasonable efforts to
                           adjust project timing to accommodate Exceptional
                           Promotion. SPSS acknowledges that such Exceptional
                           Promotion could result in Exceptional Costs which
                           SPSS would be responsible for paying to AOL and that
                           AOL is not bound to perform Exceptional Promotion to
                           meet SPSS AOL Sample needs; however, this alternative
                           must be explored before proceeding to Step 5.

                  (e)      STEP 5: The CPT will assess AOL's progress towards
                           providing SPSS with the Capacity Allocation based on
                           AOL Sample provided to SPSS within the past twelve
                           (12) months or, if necessary, since Effective Date.

                  (f)      STEP 6: Escalation of the Dispute to the Management
                           Committee in accordance with the provisions contained
                           in Exhibit B.

2.3 OPERATION OF OPINION PLACE. AOL shall continue to operate Opinion Place as
the sole U.S. Interactive Site(s) to which Internet users are directed for the
purpose of participating in online surveys in connection with AOL's and its
Exclusive Distributor's (or Distributors') custom market research efforts;
provided, however, that AOL may (outside of Opinion Place) conduct online
surveys on various areas on the AOL Network which surveys do not rely upon the
OP River Methodology or a methodology that is substantially similar to that
which is used on Opinion Place and are therefore not subject to the terms of
this Agreement. In connection with its delivery of OP Users to SPSS, AOL shall
operate Opinion Place as set forth below:

         2.3.1    Management, Promotion. AOL shall be responsible for the
                  hosting and management of Opinion Place and shall maintain
                  Opinion Place in a timely and professional manner as set forth
                  herein. AOL shall ensure that Opinion Place is promoted across
                  the AOL Network in a manner that is sufficient, as determined
                  by AOL in its reasonable discretion, to fulfill AOL's
                  obligations to supply AOL Sample to SPSS as determined by the
                  CPT. In the event that AOL launches any new domestic Opinion
                  Place Interactive Sites during the Term, such new Opinion
                  Place Interactive Sites shall be subject to this Agreement.
                  AOL may, however, launch other research sites that are not
                  Opinion Place Interactive Sites and which shall not be subject
                  to the terms of this Agreement.

         2.3.2    Level 1 Screening. AOL shall be responsible for hosting and
                  executing on Opinion Place the initial set of questions posed
                  to OP Users, which questions, unless otherwise mutually agreed
                  to by the Parties, shall be limited to the demographics and
                  non-study specific profiling currently being used by AOL
                  ("Level 1 Screening"). Once an OP User has been Level 1
                  Screened by AOL, AOL shall execute real-time transfers to SPSS
                  of a number of Level 1 Screened OP Users as determined by the
                  CPT for Level 2 Screening and assignment to specific surveys
                  by SPSS. "Level 2 Screening" means the process by which SPSS
                  poses a second set of questions to each OP User, which
                  questions are intended to further identify specific

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                  qualifications of each OP User for assignment to a specific
                  survey. In addition, AOL shall cooperate with SPSS to make
                  SPSS aware of the online research market's currently accepted
                  methods and DMS' current practices with respect to Level 2
                  Screening and assignment of OP Users to specific surveys.

         2.3.3    Incentive Platform. AOL shall be responsible for paying all
                  standard costs of up to Two Dollars and Twenty-Five Cents
                  ($2.25) per survey that is fully completed by an OP User
                  ("Completed Survey"). Such costs will be calculated at AOL's
                  actual costs, with no markup to account for internal AOL
                  overhead or similar costs. In addition, AOL shall be
                  responsible to operate and maintain the Incentive Platform,
                  which is to be integrated into the market research arrangement
                  as set forth in this Agreement (the "Standard Costs
                  Threshold"). In the event that the Standard Costs Threshold
                  increases due to increases in non-AOL Incentives, AOL shall
                  pass through such costs to SPSS through an increase to the
                  Standard Costs Threshold, provided however that AOL shall
                  provide SPSS with forty five (45) days prior written notice
                  before passing through such costs. In the event that the
                  Standard Costs Threshold increases due to increases in AOL
                  Incentives, AOL shall be responsible for such increase unless
                  otherwise agreed. In addition, SPSS shall be responsible for
                  paying AOL for all Exceptional Costs related to the execution
                  of an SPSS project. AOL shall determine in its reasonable
                  discretion all aspects of the Incentive Platform and the
                  process for distributing Incentive Awards to OP Users for
                  participating in certain online activities, including, without
                  limitation, the qualifications and requirements that must be
                  met by OP Users in order to receive Incentive Awards; the
                  quantity of the Incentive Awards provided for various
                  activities; the rules and restrictions governing the receipt,
                  expiration, and disposition of Incentive Awards. The Parties
                  acknowledge and agree that the Incentive Platform, may be
                  modified, altered or changed by AOL in its reasonable
                  discretion from time to time, (including, without limitation,
                  the currency used by AOL for Incentive Awards); provided,
                  however, that AOL shall provide reasonable prior written
                  notice to SPSS before instituting a material change to the
                  Incentive Platform. In the event that SPSS desires to utilize
                  another incentive platform or currency in connection with its
                  use of AOL Sample, SPSS shall obtain AOL's prior written
                  consent, which consent shall not be unreasonably withheld.
                  "Exceptional Costs" means costs directly related to (i) AOL's
                  provision of Incentive Awards to OP Users in connection with
                  any survey for an SPSS project which requires more than the
                  Standard Incentive (150 American AAdvantage Miles or $2.25 of
                  credit towards an AOL Member's current monthly bill for a 15
                  minute survey) as set forth in the Accreditation Guidelines or
                  (ii) AOL's purchase of promotions for Opinion Place on an
                  Interactive Site outside of the AOL Network which promotions
                  are specifically intended to raise the incidence of a
                  particular OP User demographic for purposes of completing such
                  survey. In the event that the Incentive Platform is altered in
                  a material way, including but not limited to the costs of
                  operating such Incentive Platform increasing by ten percent
                  (10%) or greater, AOL shall notify SPSS of such material
                  change and the Parties agree to negotiate any revisions to the
                  Standard Costs Threshold to make it economically viable for
                  AOL to continue to operate the Incentive Platform.

2.4      ADVISORY BOARD. The Parties shall create an advisory board to provide
         management, marketing and general business advice to SPSS in its
         distribution of the AOL Sample (the "Advisory Board"). The Advisory
         Board shall consist of senior SPSS, AOL and DMS executives chosen by
         each Party to provide their expertise to SPSS (the "Advisory Board
         Members"). The Advisory Board will serve only in an advisory role to
         SPSS and shall have no management powers, duties or responsibilities
         whatsoever regarding SPSS' distribution, control or use of the AOL
         Sample. The Advisory Board shall meet at least once each month to
         review marketing plans, strategies, processes and benchmarks to help
         SPSS maximize its effectiveness in the marketplace. The date for each
         meeting will be set in advance at mutually convenient times and at
         rotating locations, including Chicago, Dallas and Dulles. SPSS
         acknowledges that all distribution, control or use of the AOL Sample
         and any decisions that SPSS

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         makes in regards thereto, whether or not SPSS shall have received
         advice from the Advisory Board, shall be made by SPSS in its sole
         discretion (subject to the terms and condition of this Agreement). IN
         ADDITION TO ANY OTHER RELATED PROVISIONS CONTAINED HEREIN THIS
         AGREEMENT, UNDER NO CIRCUMSTANCES SHALL THE ADVISORY BOARD NOR ANY
         ADVISORY BOARD MEMBERS BE LIABLE TO SPSS FOR ANY INDIRECT, SPECIAL,
         INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON BREACH OF
         CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE,
         AND WHETHER OR NOT SPSS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
         DAMAGE, ARISING FROM ANY ADVICE OR INSTRUCTION PROVIDED BY THE ADVISORY
         BOARD OR THE ADVISORY BOARD MEMBERS. SPSS AGREES THAT THE LIMITATIONS
         SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED
         REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS
         ESSENTIAL PURPOSE. Except for damages caused by the willful misconduct
         of an Advisory Board Member, SPSS will defend, indemnify and hold
         harmless the Advisory Board and the Advisory Board Members from and
         against any and all claims, costs, losses, damages, judgments and
         expenses (including reasonable attorneys' fees) arising out of or in
         connection with SPSS' distribution, control or use of the AOL Sample.

                                    ARTICLE 3
                                  ACCREDITATION

3.1      ACCREDITATION PROCESS. All parties, including SPSS, that desire to host
         OP Users must be accredited by AOL pursuant to the Accreditation
         Guidelines set forth in Exhibit C of this Agreement (each an
         "Accredited Partner") prior to the delivery by AOL or SPSS of any OP
         User to such party. It shall be AOL's responsibility to oversee the
         accreditation process. The Accreditation Guidelines may be modified by
         AOL from time to time as determined by AOL in its reasonable
         discretion, provided, however that SPSS shall receive reasonable prior
         written notification of any change to such Accreditation Guidelines.
         SPSS shall (i) inform all prospective SPSS Customers of the AOL
         accreditation requirement, (ii) confirm with AOL that any SPSS Customer
         that desires to host OP Users has been accredited by AOL before SPSS
         provides AOL Sample to any such SPSS Customer, and (iii) promptly
         inform AOL of any noncompliance with the Accreditation Guidelines by
         SPSS Customers, which comes to the attention of SPSS. In situations
         where SPSS will host OP Users on behalf of SPSS Customers, SPSS shall
         be required to abide by the Accreditation Guidelines with respect to
         that particular project and such SPSS Customers shall not be required
         to be Accredited Partners. It is understood that AOL may certify third
         parties in its sole discretion based on the Accreditation Guidelines,
         including without limitation, third parties identified by SPSS as
         potential customers or third parties identified by AOLTW or AOLTW
         Partners as further described in Section 4.1 below. In the event that
         AOL determines that an Accredited Partner is in material breach of the
         Accreditation Guidelines, AOL may require that SPSS immediately cease
         providing AOL Sample to such Accredited Partner until such time as AOL
         reasonably determines that the breach has been cured.

                                    ARTICLE 4
                                   EXCLUSIVITY

4.1      EXCLUSIVE DISTRIBUTOR RIGHTS. In addition to receiving access to OP
         Users for use by SPSS in connection with projects hosted by SPSS on
         behalf of SPSS Customers, SPSS shall be the exclusive distributor of
         the AOL Sample to Accredited Partners ("Exclusive Distributor"). With
         respect to any contractual obligations of SPSS to

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         provide AOL Sample to any SPSS Customer, any such SPSS obligations
         shall be coterminous with this Agreement or shall expire prior to the
         end of the term of this Agreement.

         4.1.1    Restrictions on SPSS Distribution of AOL Sample. For so long
                  as SPSS is the Exclusive Distributor of AOL Sample, SPSS (i)
                  shall not distribute Internet sample provided to it by any
                  source other than Opinion Place, unless otherwise mutually
                  agreed to by the Parties in writing and (ii) shall not operate
                  in an anti-competitive fashion with respect to its provision
                  of AOL Sample to Accredited Partners (i.e., unreasonably deny,
                  delay, limit or hinder the receipt and/or use by Accredited
                  Partners of AOL Sample for the sole benefit of SPSS'
                  interests, including by way of unreasonable pricing for AOL
                  Sample).

         4.1.2    Exceptions to Exclusive Distributor Rights. Notwithstanding
                  anything contained in this Agreement to the contrary
                  (including SPSS' Exclusive Distributor rights set forth in
                  Section 4.1 above), AOL shall at all times continue to have
                  the right to distribute AOL Sample directly to third parties
                  who are conducting research projects for (i) AOLTW and/or (ii)
                  "AOLTW Partners" or prospective AOLTW Partners (collectively,
                  "AOLTW Projects"); provided that no such third parties are
                  permitted to resell the AOL Sample provided by AOL pursuant to
                  this Section 4.1.2. For purposes of this Agreement, "AOLTW
                  Partners" means any party that has a commercial relationship
                  with AOLTW that is not solely intended to provide for AOL's
                  distribution of AOL --- Sample to such party or such party's
                  affiliate, but includes a broader relationship between the
                  parties involving the provision of goods or services other
                  than AOL Sample (e.g., advertising, software, consulting
                  services, etc.), provided that any AOL Sample being delivered
                  to such AOLTW Partner or its agent is intended to be used in
                  furtherance of a broader commercial arrangement between AOLTW
                  and such party. AOL shall, however, refer to SPSS any third
                  parties that seek to purchase AOL Sample on a stand-alone
                  basis (i.e., not as part of a broader commercial arrangement
                  with AOLTW). By way of example, without limiting the
                  generality of the foregoing, AOL may directly distribute AOL
                  Sample to a market research company designated by General
                  Motors ("GM") if the AOL Sample being provided to such market
                  research company is intended to be used in furtherance of a
                  broader commercial arrangement between GM and AOLTW.

         4.1.3    Value Brand Strategy. The Parties have had discussions
                  regarding AOL's intention to launch a lower cost panel
                  recruitment market research alternative to Opinion Place
                  ("Value Brand"), which Value Brand would neither be available
                  within Opinion Place nor rely upon the OP River Methodology;
                  unless otherwise agreed to by the Parties. AOL and SPSS shall
                  in good faith, during the Initial Term, enter into discussions
                  regarding the Value Brand strategy and how the Parties might
                  work together to launch such a product and service. During the
                  period commencing on the Effective Date and ending eight
                  months thereafter (the "Standstill Period"), AOL shall not
                  make any such Value Brand commercially available without the
                  written consent of SPSS. If the Parties are unable to reach an
                  agreement with respect to their joint involvement on a Value
                  Brand by the expiration of the Standstill Period, AOL shall
                  not be restricted from making such Value Brand commercially
                  available.

                                    ARTICLE 5
                                   PERFORMANCE

5.1      RECEIPT OF AOL SAMPLE, LEVEL 2 SCREENING. SPSS shall be solely
         responsible for the administrating and hosting of all Level 2 Screening
         of OP Users received in real time from AOL for assignment to particular
         surveys and projects; including, at AOL's option, the administration
         and hosting of Level 2 Screening for AOLTW Projects. All Level 2
         Screening of OP Users distributed to SPSS shall run on AOL's Landscape
         System. Running the Level 2 Screening on the Landscape System is a
         requirement for system monitoring and survey reporting (e.g.,
         incidence). If SPSS believes that there is a tangible business benefit
         for moving Level 2 Screening to its own

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         platform, SPSS may make such a request to AOL and AOL shall determine
         in its sole reasonable discretion whether the change shall be made. In
         the event that SPSS administers and hosts the Level 2 Screening for any
         AOLTW Project ("SPSS Services"), AOL shall be responsible for the costs
         of such SPSS Services and the AOL Sample utilized for such purposes
         shall not be counted as part of the Capacity Allocation. At all times
         during the Term, SPSS shall be in compliance with the Accreditation
         Guidelines. In addition to its compliance with the Accreditation
         Guidelines, SPSS shall ensure that:

                  (i)      Level 2 Screening and transfer of AOL Sample occurs
                           in a prompt fashion with a user interface consistent
                           with the Opinion Place look and feel as determined by
                           AOL;

                  (ii)     Level 2 Screening shall consist of no more than three
                           (3) screens of question(s) for project assignment
                           determination, and any further screening must take
                           place within the survey project itself; and

                  (iii)    Level 2 Screening and project assignment will be
                           executed in the same fashion as currently executed by
                           DMS.

         For the avoidance of doubt, it is understood that all surveys presented
         to OP Users shall be hosted either by AOL, SPSS or a Accredited
         Partner, subject, however, to AOL and SPSS' Level 1 and Level 2
         Screening obligations, respectively.

5.2      SPSS USE OF AOL SAMPLE. During the Term, each Party shall be
         responsible for maintaining all infrastructure, systems and other
         resources necessary to comply with the terms and conditions of this
         Agreement, and in SPSS' case specifically including the Accreditation
         Guidelines.

         5.2.1    No Repetitive Use. SPSS shall ensure that all AOL Sample
                  provided hereunder to SPSS, including that which is passed
                  along to and hosted by a Accredited Partner, shall not be used
                  more than once by SPSS or such Accredited Partner for a
                  specific project occurrence, unless specifically agreed to by
                  AOL in writing.

         5.2.2    Accredited Partners. SPSS shall use commercially reasonable
                  efforts to support all Accredited Partners in a timely and
                  efficient manner and to ensure effective system integration
                  and project sample hand-off in cases where SPSS does not
                  program or host the project interview.

         5.2.3    Communication with AOL Sample. Unless otherwise agreed to by
                  AOL, OP Users may not be re-contacted and no personally
                  identifiable information relating to OP Users will be retained
                  by SPSS or any third party. Furthermore, neither SPSS nor any
                  SPSS Customer may request from any OP User the email address
                  or any other information which would allow SPSS or a SPSS
                  Customer to contact an OP User without AOL's express written
                  permission.

         5.2.4    Restricted Projects. SPSS shall not, without AOL's prior
                  written consent, accept or execute any project using AOL
                  Sample if such project is (i) intended to target or identify
                  AOL Members or AOL membership (provided, however, that this
                  restriction shall not apply to AOLTW internal projects) or
                  (ii) is on behalf of an AOLTW Competitor.

         5.2.5    Integration of Systems. SPSS shall be responsible for: (i)
                  effectuating the efficient and complete transfer to AOL of
                  completed AOL Sample information, including, without
                  limitation, all information provided in

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         handoff, AOL Sample transaction/survey project code, Incentive Award
         code, or other data as required or requested by AOL in cases where SPSS
         programs or hosts the project interview and (ii) facilitating same
         transfer in cases where a Accredited Partner to whom SPSS has provided
         AOL Sample programs or hosts the project interview. SPSS shall maintain
         best-in-class technology and hosting strength capable of providing
         acceptable performance to all constituents.

5.3      AOL FULFILLMENT OF SPSS PROJECT NEEDS. The Parties acknowledge and
         agree that the goal of the relationship set forth herein is for AOL to
         provide SPSS with a consistent and reliable source of sample with which
         SPSS can satisfy its contractual obligations with respect to projects
         for SPSS Customers; therefore a failure by AOL to provide SPSS with the
         exact Capacity Allocation shall not, independently, be deemed a breach
         of this Agreement by AOL. If, however, AOL fails to use commercially
         reasonable efforts to meet SPSS' AOL Sample needs (as determined by the
         CPT and communicated to AOL) more than three (3) times in a single
         month, such failures together shall be deemed a material breach of this
         Agreement by AOL. If, however, AOL fails to provide sufficient sample
         to meet the Capacity Allocation, AOL shall provide SPSS with a credit
         for each Completed Survey that AOL fails to deliver against future
         deliveries of Completed Survey, provided however that SPSS shall not
         use such credits to pay less than the monthly minimum as described in
         Section 7.2 (ii). Notwithstanding the foregoing, in the event that SPSS
         has unused credits at the expiration or earlier termination of the
         Agreement, such credits shall be first credited against amounts then
         due from SPSS to AOL. Any remaining balance shall be paid by AOL to
         SPSS.

5.4      SPSS PROJECT SUPPORT OF AOLTW. In the event that AOLTW hires SPSS to
         provide research services to AOLTW, AOLTW shall receive the most
         favorable pricing offered by SPSS for all software, hosting and support
         for SPSS' work on behalf of AOLTW.

5.5      PERFORMANCE REVIEW. Upon completion of the eighth full month of the
         Initial Term, the Parties shall conduct a performance review of the
         business relationship between the Parties under the Agreement to
         determine whether the operation remains economically viable for both
         Parties. In order for the business relationship between the Parties to
         continue after the expiration of the Initial Term, the following
         criteria must be met:

                  (i)      In at least one of the sixth, seventh or eighth
                           months of the Initial Term, SPSS must purchase 37,999
                           Completed Surveys;

                  (ii)     In at least one of the sixth, seventh, or eighth
                           months of the Initial Term, the Utilization Rate (as
                           defined below) must equal at least thirty-five
                           percent (35%); and

                  (iii)    In at least one of the sixth, seventh, or eighth
                           months of the Initial Term, SPSS' Completion Rate (as
                           defined below) must be greater than or equal to the
                           lesser of: (a) seventy-five percent (75%) or (b)
                           AOL's Completion Rate (as defined below) less three
                           percentage points (3%).

         The "Utilization Rate" is defined according to current CPT definitions
         created for the OP River Methodology. This metric is a fraction, the
         numerator of which is the total number of Completed Surveys purchased
         by SPSS and the denominator of which is the number of OP Users
         completing Level 2 Screening required to execute those SPSS Completed
         Surveys (measured as "Sample Needed by SPSS" on the CPT sample usage
         report). Utilization Rates shall be rounded up to the next whole
         percentage. The actual Utilization Rate can be adjusted as follows:
         SPSS can increase any or all of the monthly rates by adding one or more
         percentage points, provided, however,

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         that the maximum number of points that SPSS can add over the entire
         initial nine-month period is nine percentage points (9%).

         The "Completion Rate" shall coincide with the current CPT definition.
         This metric is a fraction, the numerator of which is the total number
         of Completed Surveys purchased by SPSS and the denominator of which is
         the number of people who qualified for those Completed Surveys and were
         informed of such qualification created for the OP River Methodology.
         Specifically, the "SPSS Completion Rate" shall mean the aggregated
         completion rate across all surveys conducted in Opinion Place by SPSS.
         The "AOL Completion Rate" shall mean the aggregated completion rate
         across all surveys conducted in Opinion Place by AOL.

         If all of the above criteria are met, SPSS shall have the option of
         continuing the Agreement (in accordance with the terms and conditions
         set forth in Section 5.5.2 below) after the expiration of the Initial
         Term or allowing the Agreement to expire at the end of the Initial Term
         (in accordance with the terms and conditions set forth in Section 5.5.1
         below). If any of the above criteria are not met by SPSS, then AOL
         shall have the option of terminating this Agreement upon ninety (90)
         days prior written notice to SPSS or continuing the Agreement subject
         to the terms and conditions of Section 5.5.1.

         5.5.1    Agreement is Aborted. If all of the above criteria are met and
                  SPSS chooses to abort the Agreement:

                  (a)      SPSS shall be responsible to AOL for payment of all
                           Monthly Fees and Minimum Completed Survey Fees, as
                           described in Section 7.2, due for the first eleven
                           (11) months of the Initial Term;

                  (b)      The Exclusivity Period shall terminate after the
                           first eight (8) months of the Initial Term; and

                  (c)      SPSS shall continue to be responsible for the costs
                           of the Completed Surveys that it purchases, as well
                           as any excess incentive costs above the Standard
                           Costs Threshold described in Section 2.3.3, for the
                           entire Initial Term of the Agreement.

         5.5.2    Agreement is Not Aborted. If all of the above criteria are met
                  and SPSS chooses not to abort the Agreement, the Parties shall
                  continue the business arrangement contemplated by this
                  Agreement during the Initial Term under all of the terms and
                  conditions set forth herein applicable to the Initial Term;
                  thereafter the Agreement will be extended for an additional
                  twelve (12) months (the "Renewal Period") subject to the
                  following additional terms:

                  (a)      The Minimum Completed Survey Fees shall be billed on
                           a monthly basis at the rate of 45,833 Completed
                           Surveys per month. These payments shall be adjusted
                           at the end of each quarter based on actual usage.

                  (b)      The Monthly and Minimum Completed Survey Fees may be
                           increased by as much as five percent (5%) if, under
                           AOL's sole discretion, changes in the marketplace
                           warrant such an increase in fees;

                  (c)      Performance reviews will be conducted on a quarterly
                           basis -- if SPSS fails to satisfy any of the specific
                           performance criteria listed below in this Section
                           5.5.2(c) at the end of any quarter and fails to
                           satisfy the same performance criteria in the
                           following quarter, AOL shall have the right to
                           terminate the Agreement effective after the second
                           quarter following the second quarter in which SPSS
                           failed to satisfy the performance criteria;

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                  (i)      SPSS agrees to purchase at least 549,996 Completed
                           Surveys during the Renewal Period, provided that such
                           Completed Surveys are reasonably requested in
                           accordance with the CPT;

                  (ii)     The Utilization Rate must equal at least forty
                           percent (40%); and

                  (iii)    SPSS' Completion Rates must be greater than or equal
                           to the lesser of: (a) seventy-five percent (75%) or
                           (b) AOL's Completion Rate less three percentage
                           points (3%);

                  and

         (d)      AOL shall offer SPSS a new agreement on commercially
                  reasonable terms during the fifth month of the Renewal Period
                  to replace this Agreement once the Renewal Period expires (the
                  "New Agreement Proposal") and SPSS shall have thirty (30) days
                  to declare whether it shall accept the terms of the new
                  agreement. If SPSS does not agree to the New Agreement
                  Proposal, then AOL shall have no obligation to renew this
                  Agreement or enter into a new agreement with SPSS following
                  the expiration of the Renewal Period.

                                    ARTICLE 6
                      INTELLECTUAL PROPERTY; DATA OWNERSHIP

6.1      OPINION PLACE LOOK AND FEEL. SPSS acknowledges and agrees that AOL owns
         all right, title and interest in and to the elements of graphics,
         design, organization, presentation, layout, user interface, navigation
         and stylistic convention (including the digital implementations
         thereof) which are generally associated with Opinion Place or any other
         online areas contained within the AOL Network, subject to SPSS'
         ownership rights in any SPSS Content within Opinion Place. SPSS
         acknowledges and agrees that AOL owns all right, title, and interest in
         and to the frame (and any other visible elements of client software)
         appearing around Opinion Place when an OP User is viewing such site.

6.2      OP USER INFORMATION. Notwithstanding anything to the contrary in this
         Agreement, AOL shall own any and all information collected from OP
         Users in connection with (i) any AOLTW Project and (ii) all Level 1
         Screening via Opinion Place, including, without limitation, all
         information relating to OP User screen names, names, passwords, email
         addresses, addresses or other identifying information (collectively,
         "Member Information"). SPSS shall ensure that its collection, use and
         disclosure of Member Information comply with (a) all applicable laws
         and regulations and (b) the Accreditation Guidelines. SPSS will not use
         any Member Information for any purpose or disclose any such information
         to any third party without the prior written consent of AOL, which
         consent may be granted or withheld in AOL' sole and absolute
         discretion.

6.3      OWNERSHIP RIGHTS OF AOL. Subject to Section 1.1, SPSS acknowledges and
         agrees that all copyright, patent, trade secret, and other proprietary
         rights in and to any methodologies, software, specifications,
         documentation, reports, data, ideas, concepts, know-how, inventions and
         other information or materials that are developed by AOL, or otherwise
         become the property of AOL prior to, during or after the Term of this
         Agreement shall be owned by and remain the exclusive property of AOL
         and its licensors and shall not be retained by nor copied by SPSS
         unless expressly agreed to in writing by AOL prior to such retention or
         copying. SPSS acknowledges and agrees that all branding and associated
         URL rights related to Opinion Place are the exclusive property of AOL
         and may not be shared with any of AOL's competitors, including but not
         limited to Knowledge Networks.

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6.4      OWNERSHIP RIGHTS OF SPSS. AOL acknowledges and agrees that all
         copyright, patent, trade secret, and other proprietary rights in and to
         any methodologies, software, specifications, documentation, reports,
         data, ideas, concepts, know-how, inventions and other information or
         materials that are developed by SPSS, or otherwise become the property
         of SPSS prior to, during or after the Term of this Agreement, shall be
         owned by and remain the exclusive property of SPSS and its licensors
         and shall not be retained by nor copied by AOL unless expressly agreed
         to in writing by SPSS prior to such retention or copying. SPSS and/or
         the applicable SPSS Customer shall own the OP User responses to Level 2
         Screening and survey questions for non-AOLTW Projects.

                                    ARTICLE 7
                             PAYMENTS AND REPORTING

7.1      AMENDMENT TO STOCK PURCHASE AGREEMENT. Simultaneously herewith, and as
         a condition precedent to AOL's obligations hereunder, SPSS and AOL
         shall enter into that certain Amendment to the Stock Purchase Agreement
         of even date herewith.

7.2      MONTHLY AND MINIMUM COMPLETED SURVEY FEES. SPSS agrees to pay AOL the
         following fees under the terms of the Agreement:

                  (i)      Monthly Fees - SPSS shall pay AOL a guaranteed fee
                           payment of One Hundred Ninety-Five Thousand
                           ($195,000) per month; and

                  (ii)     Minimum Completed Survey Fees - SPSS shall purchase a
                           minimum of 345,000 Completed Surveys during the
                           Initial Term of the Agreement and a minimum of
                           549,996 during the Renewal Period, subject to Section
                           5.5.1 above, at $7.50 per Completed Survey if the
                           monthly Utilization Rate is below forty percent (40%)
                           (the cost shall be reduced to $6.75 per Completed
                           Survey if the monthly Utilization Rate is equal to or
                           exceeds forty percent (40%)). Monthly payments shall
                           be made for 23,000 Completed Surveys or such other
                           minimums as may be required in any Renewal Periods.
                           These payments shall be adjusted at the end of each
                           month based on actual usage and actual monthly
                           Utilization Rates.

                  (iii)    First Month Adjustment -- The Parties have agreed
                           that SPSS' payment to AOL with respect to the first
                           month of the Agreement will be reduced by a credit in
                           the amount of One Hundred Twenty-Four Thousand One
                           Hundred Seventy-Six Dollars ($124,176). All payments
                           due and payable by SPSS to AOL under this Agreement
                           shall be received by AOL no later than thirty (30)
                           days following the month for which such payments were
                           due.

7.3      WIRED PAYMENTS; PAYMENT CONTACT. All payments required hereunder shall
         be paid in immediately available, non-refundable U.S. funds wired to
         the "America Online" account, Account Number 323070752 at JP Morgan
         Chase, Four New York Plaza, New York, NY 10008 (ABA: 021000021). In the
         event of any questions regarding a payment made (or expected to be
         made) by SPSS to AOL, AOL may contact Robert Brinkmann at 312-651-3605;
         rbrinkmann@spss.com; 233 S. Wacker Drive, Chicago, IL 60606.

7.4      REPORTING. The Parties shall each maintain complete, clear and accurate
         records of activity and performance in connection with the performance
         of this Agreement. The Parties, through the CPT, shall mutually agree
         on the exact reports and the format of such reports, necessary to
         properly monitor each Parties respective performance hereunder.

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                                    ARTICLE 8

                                TERM; TERMINATION

8.1      TERM. Unless earlier terminated as set forth herein, the term of this
         Agreement shall begin on the Effective Date and continue for a period
         of fifteen (15) months from the Effective Date (the "Initial Term" and
         together with any Renewal Period (as set forth in Section 5.5.2, the
         "Term"). The Prior Agreement shall be terminated effective as of August
         31, 2003.

8.2      TERMINATION FOR BREACH. Either Party may terminate this Agreement at
         any time in the event of a material breach of the Agreement by the
         other Party, including but not limited to a failure to satisfy the
         performance requirements as set in Article 5 or make the required
         payments under Article 7, which remains uncured after thirty (30) days
         written notice thereof to the other Party (or such shorter period as
         may be specified elsewhere in this Agreement); provided that the cure
         period with respect to any scheduled payment shall be fifteen (15) days
         from the date for such payment provided for herein (the "Payment Cure
         Period"). If SPSS fails to make a scheduled payment prior to the end of
         the Payment Cure Period, SPSS' right to abort or continue the Agreement
         under Section 5.5 shall immediately be void and have no further force
         or effect and AOL shall have the right, in its sole discretion, to
         immediately terminate this Agreement. Notwithstanding the foregoing, in
         the event of a material breach of a provision that expressly requires
         action to be completed within an express period shorter than thirty
         (30) days, either Party may terminate this Agreement if the breach
         remains uncured after written notice thereof to the other Party and
         expiration of such express period.

8.3      TERMINATION FOR BANKRUPTCY/INSOLVENCY. Either Party may terminate this
         Agreement immediately following written notice to the other Party if
         the other Party (i) ceases to do business in the normal course, (ii)
         becomes or is declared insolvent or bankrupt, (iii) is the subject of
         any proceeding related to its liquidation or insolvency (whether
         voluntary or involuntary) which is not dismissed within ninety (90)
         calendar days or (iv) makes an assignment for the benefit of creditors.

8.4      TERMINATION ON CHANGE OF CONTROL. In the event of a Change of Control
         of SPSS resulting in control of SPSS by an AOLTW Competitor or the
         acquisition by SPSS of a controlling interest in an Interactive
         Service, AOL may terminate this Agreement by providing thirty (30) days
         written notice.

                                    ARTICLE 9
                                  MISCELLANEOUS

9.1      INTENTIONALLY DELETED.

9.2      OVERHEAD ACCOUNTS. To the extent AOL has granted SPSS any overhead
         accounts on the AOL Service, SPSS will not be liable for charges
         incurred by any overhead account relating to AOL's standard monthly
         usage fees and standard hourly charges, which charges AOL will bear;
         provided that SPSS will be responsible for the actions taken under or
         through its overhead accounts, which actions are subject to AOL's
         applicable Terms of Service and for any surcharges, including, without
         limitation, all premium charges, transaction charges, and any
         applicable communication surcharges incurred by any overhead Account
         issued to SPSS. Upon the termination of this Agreement, all overhead
         accounts, related screen names and any associated usage credits or
         similar rights, will automatically terminate. AOL will have no
         liability for loss of any data or content related to the proper
         termination of any overhead account.

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9.3      PERSONNEL. During the Term and for a period of twelve (12) months
         thereafter, neither Party shall directly or indirectly, solicit,
         induce, or in any manner attempt to influence any Restricted Employee
         to terminate his or her employment with the other Party, provided,
         however, that either Party may employ any person who (a) initially
         contacts such Party without solicitation, directly or indirectly, by
         such Party or (b) responds to any general media solicitation of
         employment or engagement by such Party or to any solicitation or
         inquiry from a recruiter retained by such Party provided that such
         person is not specifically identified or targeted by such Party for
         such solicitation or inquiry. "Restricted Employee" shall mean any
         person employed by either Party who is or was involved in the
         negotiation, implementation, or administration of this Agreement.

9.4      PRESS RELEASES. Each Party shall submit to the other Party, for its
         prior written approval, which shall not be unreasonably denied or
         delayed, any press release or similar public statement ("Press
         Release") regarding the transactions contemplated hereunder, provided
         that, subsequent to the initial Press Release, factual references by
         either Party to the existence of a business relationship between the
         Parties shall not require approval of the other Party. Notwithstanding
         the foregoing, either Party may issue Press Releases or other
         disclosures as required by law without the consent of the other Party
         and in such event, the disclosing Party shall provide at least five (5)
         business day's prior written notice of such disclosure. The failure by
         one Party to obtain the prior written approval of the other Party prior
         to issuing a Press Release (except as required by law) shall be deemed
         a material breach of this Agreement.

9.5      INDEPENDENT CONTRACTORS. Notwithstanding anything contained in this
         Agreement to the contrary, the Parties to this Agreement are
         independent contractors. Neither Party is an agent, representative or
         employee of the other Party. Neither Party will have any right, power
         or authority to enter into any agreement for or on behalf of, or incur
         any obligation or liability of, or to otherwise bind, the other Party.
         This Agreement will not be interpreted or construed to create an
         association, agency, joint venture or partnership between the Parties
         or to impose any liability attributable to such a relationship upon
         either Party.

9.6      STANDARD TERMS. All Exhibits and Schedules hereto (including the
         Standard Legal Terms & Conditions set forth on Exhibit B attached
         hereto are each hereby made a part of this Agreement).

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IN WITNESS WHEREOF, the Parties hereto have executed this Amended and Restated
Strategic Online Services Agreement as of the Effective Date.

<TABLE>
<S>                                          <C>
AMERICA ONLINE, INC.                         SPSS INC.

By:   /s/ Frank Marvin                       By:   /s/ Edward Hamburg
      -------------------------------              --------------------------------------------
      Name:    Frank Marvin                        Name:    Edward Hamburg
      Title:   Senior Vice President               Title:   Executive Vice President, Corporate
               of Marketing                                 Operations, Chief Financial Officer
      Date:    October 14, 2003                             and Secretary
                                                   Date:    October 14, 2003
</TABLE>

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                                    EXHIBIT A

                                   DEFINITIONS

AGREEMENT YEAR. The period beginning on Effective Date and ending on the last
day of the calendar month in which the twelve-month anniversary of the Effective
Date occurs and each successive twelve-month period thereafter during the Term.

AOLTW. AOL Time Warner Inc., including any successor, affiliate and subsidiary
companies (e.g., AOL, Time Warner, DMS, etc.).

AOLTW COMPETITOR. Any Interactive Service or any entity that operates or
controls a diverse array of media holdings, including, without limitation,
filmed entertainment, broadcasting, cable television, publishing, music and
online services. By way of example and without limiting the generality of the
foregoing, News Corp., Viacom, Disney, Vivendi-Universal, USA Networks, and Sony
Corp.

AOL MEMBER. Any authorized user of the AOL Network(s), as applicable, including,
without limitation, any sub-accounts using the AOL Network under an authorized
master account.

AOL NETWORK. The AOL Service, the CompuServe Service, Netscape Netcenter,
Opinion Place and/or such other products or services offered or distributed by
or through AOL or an affiliate, as designated by AOL at any time during or after
the Term.

AOL SAMPLE. Collectively, the domestic OP Users distributed by AOL to SPSS
and/or by SPSS to Accredited Partners as set forth in this Agreement.

AOL SERVICE. The narrow-band U.S. version of the America Online(R) brand
service, specifically excluding any property, feature, product or service which
AOL or its affiliates may acquire subsequent to the Effective Date and any other
version of an America Online service which is materially different from the
narrow-band U.S. version of the America Online brand service, by virtue of its
branding, distribution, functionality, Content or services, including, without
limitation, any co-branded version of the service and any version distributed
through any broadband distribution platform or through any platform or device
other than a desktop personal computer.

ACCREDITATION GUIDELINES. The AOL-DMS Accreditation Guidelines and Opinion Place
Hosting Requirements as set forth in Exhibit C attached to this Agreement, which
any party desiring to host OP Users must comply with in order to be accredited
by AOL to host OP Users.

CPT. The Capacity Planning Team, a unified body established by the Parties to
monitor, anticipate, determine and communicate SPSS' AOL Sample needs to AOL, as
more specifically described in Section 2.2.

COMPUSERVE SERVICE. The standard HTML version of the narrow-band U.S. version of
the CompuServe brand service, specifically excluding (a) any international
versions of such service (e.g., NiftyServe), (b) any property, feature, product
or service which CompuServe or its affiliates may acquire subsequent to the
Effective Date, (c) the America Online brand service and any independent product
or service which may be offered by, through or with the U.S. version of the
America Online brand service and (d) the HMI versions of the CompuServe brand
service.

CONFIDENTIAL INFORMATION. Any information relating to or disclosed in the course
of the negotiation or performance of this Agreement, which is or should be
reasonably understood by the receiving Party to be confidential or proprietary
to the disclosing Party, including, but not limited to, the material terms of
this Agreement, information about AOL Members, technical processes and formulas,
source codes, product designs, sales, cost and other unpublished financial
information, product and business plans, projections, and marketing data, but
specifically excluding the Licensed Content. "Confidential Information" will not
include information (a) already lawfully known to or independently developed by
the receiving Party, (b) disclosed in published materials, (c) generally known
to the public, or (d) lawfully obtained from any third party.

CONTENT. Text, images, video, audio (including, without limitation, music used
in time relation with text, images, or video), and other data, products,
services, advertisements, promotions, links, pointers, technology and software.

DMS PARTNER. Any third party research customer of DMS.

EXCLUSIVITY PERIOD. Any period in which SPSS is the Exclusive Distributor of AOL
Sample, as set forth in Section 1.3.

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IMPRESSION. End user exposure to the applicable promotion, as such exposure may
be reasonably determined and measured by AOL in accordance with its standard
methodologies and protocols.

INCENTIVE PLATFORM. The AOL managed incentive program that provides the currency
for various actions taken by OP Users, specifically taking online surveys.

INCENTIVE AWARD. The compensation to be provided the OP Users for engaging in
certain activities such as completing Level 1 Screening, completing Level 2
Screening, or completing a survey.

INTELLECTUAL PROPERTY RIGHTS. Any patent, copyright, trademark, trade dress,
trade name or trade secret right and any other intellectual property or
proprietary right arising under the laws of any jurisdiction.

INTERACTIVE SERVICE. An entity offering one or more of the following: (i) online
or Internet connectivity services (e.g., an online service or Internet service
provider); (ii) an interactive site or service featuring a broad selection of
aggregated third party interactive content (or navigation thereto) covering a
broad range of subjects and targeted at a broad audience (e.g., a search and
directory service or portal) and/or marketing a broad selection of products
and/or services across numerous "vertical" interactive commerce categories
(e.g., an online mall or multiple-category e-commerce site); or (iii)
communications software capable of serving as the principal means through which
a user creates, sends or receives electronic mail or real time online messages.

INTERACTIVE SITE. Any interactive product, site or area of a site, including, by
way of example and without limitation, a site on the World Wide Web portion of
the Internet.

LANDSCAPE SOFTWARE. The proprietary software implementation (as of October 22,
2001) of the OP River Methodology created by DMS and as more specifically
described on Exhibit D hereto.

LEVEL 1 SCREENING. The initial set of questions posed to OP Users which will be
limited to gender, age, and household composition. Further defined in Section
2.3.2.

LEVEL 2 SCREENING. As defined in Section 2.3.2.

MEMBER INFORMATION. All information relating to OP Users as described in Section
6.2.

NETSCAPE NETCENTER. Netscape Communications Corporation's primary Internet-based
Interactive Site marketed under the "Netscape Netcenter(TM)" brand, specifically
excluding any other version of an AOL or Netscape Communications Corporation
Interactive Site which is materially different from Netscape Communications
Corporation's primary Internet-based Interactive Site marketed under the
"Netscape Netcenter(TM)" brand, by virtue of its branding, distribution,
functionality, Content or services, including, without limitation, any
co-branded versions and any version distributed through any broadband
distribution platform or through any platform or device other than a desktop
personal computer (e.g. Custom NetCenters built specifically for third parties).

OPINION PLACE(R). The AOL--managed U.S. Interactive Site(s) on the AOL Network
marketed under the Opinion Place brand through which Internet users enter in
connection with AOL's custom market research efforts which recruit potential
respondents via an incentive system and populates online survey projects through
a broad based random assignment approach.

OP RIVER METHODOLOGY. DMS' proprietary real-time interviewing method, including
survey recruitment, access, screening, queuing methodology.

PERSON. A natural person, a corporation, a partnership, a trust, a joint
venture, or any other entity or organization.

REASONABLE PROJECT. Projects for which, given the timing, duration, volume of
AOL Sample required, and incidence for a particular project, AOL should as a
matter of course, and barring any "unforeseeable circumstances", be able to
satisfy SPSS' AOL Sample needs ("unforeseeable circumstances" means any causes
or conditions which are beyond AOL's reasonable control and which AOL is unable
to overcome by the exercise of reasonable diligence

SPSS CONTENT. The specific forms, questions, or similar content created by SPSS
or its agents and displayed within Opinion Place in connection with specific
survey projects, excluding the elements of graphics, design, organization,
presentation, layout, user interface, navigation and stylistic convention
(including the digital implementation thereof) which are generally associated
with Opinion Place or any other online areas contained within the AOL Network.

SPSS CUSTOMER. Any third party with which SPSS has a contractual relationship
with respect to the online market research business.

                                       18
CONFIDENTIAL<PAGE>

                                                                     EXHIBIT 4.1

                          REGISTRATION RIGHTS AGREEMENT

                                  by and among

                               RAYOVAC CORPORATION

                                       and

                   THE GUARANTORS LISTED ON SCHEDULE A HERETO

                                       and

                         BANC OF AMERICA SECURITIES LLC
                          CITIGROUP GLOBAL MARKETS INC.
                              ABN AMRO INCORPORATED

                         Dated as of September 30, 2003

<PAGE>

                          REGISTRATION RIGHTS AGREEMENT

         This Registration Rights Agreement (this "Agreement") is made and
entered into as of September 30, 2003, by and among Rayovac Corporation, a
Wisconsin corporation (the "Company"), and the guarantors listed on Schedule A
hereto (the "Guarantors"), and Banc of America Securities LLC, Citigroup Capital
Markets Inc. and ABN AMRO Incorporated (each an "Initial Purchaser" and,
collectively, the "Initial Purchasers"), each of whom has agreed to purchase the
Company's 8 1/2% Senior Subordinated Notes due 2013 (the "Initial Notes")
pursuant to the Purchase Agreement (as defined below).

         This Agreement is made pursuant to the Purchase Agreement, dated as of
September 26, 2003 (the "Purchase Agreement"), by and among the Company, the
Guarantors and the Initial Purchasers (i) for the benefit of each Initial
Purchaser and (ii) for the benefit of the holders from time to time of the Notes
(including each Initial Purchaser). In order to induce the Initial Purchasers to
purchase the Initial Notes, the Company has agreed to provide the registration
rights set forth in this Agreement. The execution and delivery of this Agreement
is a condition to the obligations of the Initial Purchasers set forth in Section
5(h) of the Purchase Agreement.

         The parties hereby agree as follows:

         SECTION 1. Definitions. As used in this Agreement, the following
capitalized terms shall have the following meanings:

         Business Day: Any day except a Saturday, Sunday or other day that in
the City of New York, or in the city of the corporate trust office of the
Trustee, banks are authorized to close.

         Broker-Dealer: Any broker or dealer registered under the Exchange Act.

         Closing Date: The date of this Agreement.

         Commission: The Securities and Exchange Commission.

         Consummate: A registered Exchange Offer shall be deemed "Consummated"
for purposes of this Agreement upon the occurrence of (i) the filing and
effectiveness under the Securities Act of the Exchange Offer Registration
Statement relating to the Exchange Notes to be issued in the Exchange Offer,
(ii) the maintenance of such Registration Statement continuously effective and
the keeping of the Exchange Offer open for a period not less than the minimum
period required pursuant to Section 3(b) hereof, and (iii) the delivery by the
Company to the Registrar under the Indenture of Exchange Notes in the same
aggregate principal amount as the aggregate principal amount of Initial Notes
that were tendered by Holders thereof pursuant to the Exchange Offer.

         Effectiveness Target Date: As defined in Section 5 hereof.

         Exchange Act: The Securities Exchange Act of 1934, as amended.

         Exchange Notes: The 8 1/2% Senior Subordinated Notes due 2013, of the
same series under the Indenture as the Initial Notes, to be issued to Holders in
exchange for Transfer Restricted Securities pursuant to this Agreement.

         Exchange Offer: The registration by the Company under the Securities
Act of the Exchange Notes pursuant to a Registration Statement pursuant to which
the Company offers the

<PAGE>

Holders of all outstanding Transfer Restricted Securities the opportunity to
exchange all such outstanding Transfer Restricted Securities held by such
Holders for Exchange Notes in an aggregate principal amount equal to the
aggregate principal amount of the Transfer Restricted Securities tendered in
such exchange offer by such Holders.

         Exchange Offer Registration Statement: The Registration Statement
relating to the Exchange Offer, including the related Prospectus.

         Exempt Resales: The transactions in which the Initial Purchasers
propose to sell the Initial Notes to certain "qualified institutional buyers,"
as such term is defined in Rule 144A under the Securities Act, and to certain
non-U.S. persons pursuant to Regulation S under the Securities Act.

         Holders: As defined in Section 2(b) hereof.

         Indemnified Holder: As defined in Section 8(a) hereof.

         Indenture: The Indenture, dated as of September 30, 2003, among the
Company, the Guarantors and U.S. Bank, National Association, as trustee (the
"Trustee"), pursuant to which the Notes are to be issued, as such Indenture is
amended or supplemented from time to time in accordance with the terms thereof.

         Initial Notes: As defined in the preamble hereto.

         Initial Placement: The issuance and sale by the Company of the Initial
Notes to the Initial Purchasers pursuant to the Purchase Agreement.

         Initial Purchaser: As defined in the preamble hereto.

         Interest Payment Date: As defined in the Indenture and the Notes.

         Liquidated Damages: As defined in Section 5 hereof.

         Liquidated Damages Payment Date: With respect to the Initial Notes,
each Interest Payment Date.

         NASD: National Association of Securities Dealers, Inc.

         Notes: The Initial Notes and the Exchange Notes.

         Person: An individual, partnership, corporation, trust or
unincorporated organization, or a government or agency or political subdivision
thereof.

         Prospectus: The prospectus included in a Registration Statement, as
amended or supplemented by any prospectus supplement and by all other amendments
thereto, including post-effective amendments, and all material incorporated by
reference into such Prospectus.

         Record Holder: With respect to any Damages Payment Date relating to the
Notes, each Person who is a Holder of Notes on the record date with respect to
the Interest Payment Date on which such Damages Payment Date shall occur.

         Registration Default: As defined in Section 5 hereof.

         Registration Statement: Any registration statement of the Company
relating to (a) an offering of Exchange Notes pursuant to an Exchange Offer or
(b) the registration for resale of Transfer Restricted Securities pursuant to
the Shelf Registration Statement, in each case, (i) which is filed pursuant to
the provisions of this Agreement and (ii) including the Prospectus

                                       2
<PAGE>

included therein, all amendments and supplements thereto (including
post-effective amendments) and all exhibits and material incorporated by
reference therein.

         Securities Act: The Securities Act of 1933, as amended.

         Shelf Filing Deadline: As defined in Section 4 hereof.

         Shelf Registration Statement: As defined in Section 4 hereof.

         Transfer Restricted Securities: Each Initial Note, until the earliest
to occur of (a) the date on which such Initial Note is exchanged in the Exchange
Offer and entitled to be resold to the public by the Holder thereof without
complying with the prospectus delivery requirements of the Securities Act, (b)
following the exchange by a broker-dealer in the Exchange Offer of a Note for an
Exchange Note, the date on which such Exchange Note is sold to a purchaser who
receives from such broker-dealer on or prior to the date of such sale a copy of
the prospectus contained in the Exchange Offer Registration Statement; (c) the
date on which such Initial Note has been effectively registered under the
Securities Act and disposed of in accordance with a Shelf Registration Statement
and (d) the date on which such Initial Note is distributed to the public
pursuant to Rule 144 under the Securities Act.

         Trust Indenture Act: The Trust Indenture Act of 1939 (15 U.S.C. Section
77aaa 77bbbb) as in effect on the date of the Indenture.

         Underwritten Registration or Underwritten Offering: A registration in
which securities of the Company are sold to an underwriter for reoffering to the
public.

         SECTION 2. Securities Subject to this Agreement.

         (a) Transfer Restricted Securities. The securities subject to the
benefits of this Agreement are the Transfer Restricted Securities.

         (b) Holders of Transfer Restricted Securities. A Person is deemed to be
a holder of Transfer Restricted Securities (each, a "Holder") whenever such
Person owns Transfer Restricted Securities.

         SECTION 3. Registered Exchange Offer.

         (a) Unless the Exchange Offer shall not be permissible under applicable
law or Commission policy (after the procedures set forth in Section 6(a) below
have been complied with), the Company and the Guarantors shall (i) cause the
Exchange Offer Registration Statement to be filed with the Commission as soon as
reasonably practicable after the Closing Date, but in no event later than 90
days after the Closing Date, (ii) use their commercially reasonable efforts to
cause the Exchange Offer Registration Statement to become effective as soon as
reasonably practicable, but in no event later than 180 days, after the Closing
Date, (iii) in connection with the foregoing, use their commercially reasonable
efforts to file (A) all pre-effective amendments to such Registration Statement
as may be necessary in order to cause such Exchange Offer Registration Statement
to become effective, (B) if applicable, a post-effective amendment to such
Exchange Offer Registration Statement pursuant to Rule 430A under the Securities
Act and (C) cause all necessary filings in connection with the registration and
qualification of the Exchange Notes to be made under the Blue Sky laws of such
jurisdictions as are necessary to permit Consummation of the Exchange Offer and
(iv) upon the effectiveness of such Exchange Offer Registration Statement,
commence the Exchange Offer. The Exchange Offer shall be on the appropriate form
permitting registration of the Exchange Notes to be

                                       3
<PAGE>

offered in exchange for the Transfer Restricted Securities and to permit resales
of Transfer Restricted Securities held by Broker-Dealers as contemplated by
Section 3(c) below.

         (b) The Company and the Guarantors shall use their commercially
reasonable efforts to cause the Exchange Offer Registration Statement to be
effective continuously and shall keep the Exchange Offer open for a period of
not less than the minimum period required under applicable federal and state
securities laws to Consummate the Exchange Offer; provided, however, that in no
event shall such period be less than 30 days after the date notice of the
Exchange Offer is mailed to the Holders. The Company and the Guarantors shall
cause the Exchange Offer to comply with all applicable federal and state
securities laws. No securities other than the Exchange Notes shall be included
in the Exchange Offer Registration Statement. The Company and the Guarantors
shall use their commercially reasonable efforts to cause the Exchange Offer to
be Consummated as soon as reasonably practicable after the Exchange Offer
Registration Statement has become effective, but in no event later than 30
Business Days after the Exchange Offer Registration Statement has become
effective.

         (c) The Company and the Guarantors shall indicate in a "Plan of
Distribution" section contained in the Prospectus forming a part of the Exchange
Offer Registration Statement that any Broker-Dealer who holds Initial Notes that
are Transfer Restricted Securities and that were acquired for its own account as
a result of market-making activities or other trading activities (other than
Transfer Restricted Securities acquired directly from the Company), may exchange
such Initial Notes pursuant to the Exchange Offer; however, such Broker-Dealer
may be deemed to be an "underwriter" within the meaning of the Securities Act
and must, therefore, deliver a prospectus meeting the requirements of the
Securities Act in connection with any resales of the Exchange Notes received by
such Broker-Dealer in the Exchange Offer, which prospectus delivery requirement
may be satisfied by the delivery by such Broker-Dealer of the Prospectus
contained in the Exchange Offer Registration Statement. Such "Plan of
Distribution" section shall also contain all other information with respect to
such resales by Broker-Dealers that the Commission may require in order to
permit such resales pursuant thereto, but such "Plan of Distribution" shall not
name any such Broker-Dealer or disclose the amount of Notes held by any such
Broker-Dealer except to the extent required by the Commission as a result of a
change in policy, rules or regulations after the date of this Agreement.

         The Company and the Guarantors shall use their commercially reasonable
efforts to keep the Exchange Offer Registration Statement continuously
effective, supplemented and amended as required by the provisions of Section
6(c) below to the extent necessary to ensure that it is available for resales of
Notes acquired by Broker-Dealers for their own accounts as a result of
market-making activities or other trading activities, and to ensure that it
conforms with the requirements of this Agreement, the Securities Act and the
policies, rules and regulations of the Commission as announced from time to
time, for a period ending on the earlier of (i) 180 days from the date on which
the Exchange Offer Registration Statement is declared effective and (ii) the
date on which a Broker-Dealer is no longer required to deliver a prospectus in
connection with market-making or other trading activities.

         The Company and the Guarantors shall provide sufficient copies of the
latest version of such Prospectus to Broker-Dealers promptly upon request at any
time during such 180-day (or shorter as provided in the foregoing sentence)
period in order to facilitate such resales.

                                       4
<PAGE>

         SECTION 4. Shelf Registration.

         (a) Shelf Registration. If (i) the Company and the Guarantors are not
required to file an Exchange Offer Registration Statement or to consummate the
Exchange Offer because the Exchange Offer is not permitted by applicable law or
Commission policy (after the procedures set forth in Section 6(a) below have
been complied with) or (ii) any Holder of Transfer Restricted Securities shall
notify the Company in writing prior to the 20th day following the consummation
of the Exchange Offer that (A) such Holder is prohibited by applicable law or
Commission policy from participating in the Exchange Offer, (B) such Holder may
not resell the Exchange Notes acquired by it in the Exchange Offer to the public
without delivering a prospectus and that the Prospectus contained in the
Exchange Offer Registration Statement is not appropriate or available for such
resales by such Holder or (C) such Holder is a Broker-Dealer and holds Initial
Notes acquired directly from the Company or one of its affiliates, then the
Company and the Guarantors shall:

                  (x) use their commercially reasonable efforts to cause to be
         filed a shelf registration statement pursuant to Rule 415 under the
         Securities Act, which may be an amendment to the Exchange Offer
         Registration Statement (in either event, the "Shelf Registration
         Statement"), on or prior to the earliest to occur of (1) the 60th day
         after the date on which the Company determines that it not required to
         file the Exchange Offer Registration Statement pursuant to clause
         (a)(i) above and (2) the 60th day after the date on which the Company
         receives notice from a Holder of Transfer Restricted Securities as
         contemplated by clause (a)(ii) above (such earliest date being the
         "Shelf Filing Deadline"), which Shelf Registration Statement shall
         provide for the resale of all Transfer Restricted Securities the
         Holders of which shall have provided the information required pursuant
         to Section 4(b) hereof; and

                  (y) use their commercially reasonable efforts to cause such
         Shelf Registration Statement to be declared effective by the Commission
         on or before the 120th day after the Shelf Filing Deadline.

         The Company and the Guarantors shall use their commercially reasonable
efforts to keep such Shelf Registration Statement continuously effective,
supplemented and amended as required by and subject to the provisions of
Sections 6(b) and (c) hereof to the extent necessary to ensure that it is
available for resales of Transfer Restricted Securities by the Holders thereof
entitled to the benefit of this Section 4(a), and to ensure that it conforms
with the requirements of this Agreement, the Securities Act and the policies,
rules and regulations of the Commission as announced from time to time, for a
period of at least two years following the Closing Date (or shorter period that
will terminate when all Transfer Restricted Securities covered by such Shelf
Registration Statement have been sold pursuant to such Shelf Registration
Statement).

         (b) Provision by Holders of Certain Information in Connection with the
Shelf Registration Statement. No Holder of Transfer Restricted Securities may
include any of its Transfer Restricted Securities in any Shelf Registration
Statement pursuant to this Agreement unless and until such Holder furnishes to
the Company in writing, within 20 Business Days after receipt of a request
therefor, such information as the Company may reasonably request for use in
connection with any Shelf Registration Statement or Prospectus or preliminary
Prospectus included therein. Each Holder as to which any Shelf Registration
Statement is being effected agrees to furnish promptly to the Company all
information required to be disclosed in order to

                                       5
<PAGE>

make the information previously furnished to the Company by such Holder not
materially misleading.

         SECTION 5. LIQUIDATED DAMAGES. If (i) any of the Registration
Statements required by this Agreement is not filed with the Commission on or
prior to the date specified for such filing in this Agreement, (ii) any of such
Registration Statements has not been declared effective by the Commission on or
prior to the date specified for such effectiveness in this Agreement (the
"Effectiveness Target Date"), (iii) the Exchange Offer has not been Consummated
within 30 Business Days after the Effectiveness Target Date with respect to the
Exchange Offer Registration Statement or (iv) subject to Section 6(c)(i), any
Registration Statement required by this Agreement is filed and declared
effective but shall thereafter cease to be effective or fail to be usable for
its intended purpose without being succeeded immediately by a post-effective
amendment to such Registration Statement that cures such failure and that is
itself immediately declared effective (each such event referred to in clauses
(i) through (iv), a "Registration Default"), the Company hereby agrees that the
interest rate borne by the Transfer Restricted Securities shall be increased by
0.25% per annum during the 90-day period immediately following the occurrence of
any Registration Default and shall increase by an additional 0.25% per annum at
the end of each subsequent 90-day period, but in no event shall such increase
exceed 1.00% per annum; provided that the Company and the Guarantors shall in no
event be required to pay such additional interest for more than one Registration
Default at any given time. Such additional interest to be paid pursuant to a
Registration Default is herein referred to as "Liquidated Damages." Following
the cure of any Registration Default relating to any particular Transfer
Restricted Securities, the interest rate borne by the relevant Transfer
Restricted Securities will be reduced to the original interest rate borne by
such Transfer Restricted Securities; provided, however, that, if after any such
reduction in interest rate, a different Registration Default exists or occurs,
the interest rate borne by the relevant Transfer Restricted Securities shall
again be increased pursuant to the foregoing provisions unless and until the
different Registration Default has been cured.

         All Liquidated Damages accrued pursuant to this Section 5 shall be paid
to the Holders entitled thereto, in the manner provided for the payment of
interest in the Indenture, on each Interest Payment Date, as more fully set
forth in the Indenture and the Notes. All obligations of the Company and the
Guarantors set forth in the preceding paragraph that are outstanding with
respect to any Transfer Restricted Security at the time such security ceases to
be a Transfer Restricted Security shall survive until such time as all such
obligations with respect to such Note shall have been satisfied in full.

         SECTION 6. Registration Procedures.

         (a) Exchange Offer Registration Statement. In connection with the
Exchange Offer, the Company and the Guarantors shall comply with all of the
provisions of Section 6(c) below, shall use their commercially reasonable
efforts to effect such exchange to permit the sale of Transfer Restricted
Securities being sold in accordance with the intended method or methods of
distribution thereof, and shall comply with all of the following provisions:

                  (i) If in the reasonable opinion of counsel to the Company
         there is a serious question as to whether the Exchange Offer is
         permitted by applicable law, the Company and the Guarantors hereby
         agree to use their commercially reasonable efforts to seek a no-action
         letter or other favorable decision from the Commission allowing the
         Company

                                       6
<PAGE>

         and the Guarantors to Consummate an Exchange Offer for such Initial
         Notes. The Company and the Guarantors hereby agree to use their
         commercially reasonable efforts to pursue the issuance of such a
         decision to the Commission staff level, but shall not be required to
         take commercially unreasonable action to effect a change of Commission
         policy or otherwise obtain such no-action letter or other favorable
         decision. The Company and the Guarantors hereby agree, however, to (A)
         participate in telephonic conferences with the Commission, (B) deliver
         to the Commission staff an analysis prepared by counsel to the Company
         and the Guarantors setting forth the legal bases, if any, upon which
         such counsel has concluded that such an Exchange Offer should be
         permitted and (C) diligently pursue a resolution (which need not be
         favorable) by the Commission staff of such submission.

                  (ii) As a condition to its participation in the Exchange Offer
         pursuant to the terms of this Agreement, each Holder of Transfer
         Restricted Securities shall furnish, upon the request of the Company,
         prior to the Consummation thereof, a written representation to the
         Company and the Guarantors (which may be contained in the letter of
         transmittal contemplated by the Exchange Offer Registration Statement)
         to the effect that (A) it is not an affiliate of the Company or the
         Guarantors, (B) it is not engaged in, and does not intend to engage in,
         and has no arrangement or understanding with any Person to participate
         in, a distribution of the Exchange Notes to be issued in the Exchange
         Offer and (C) it is acquiring the Exchange Notes in its ordinary course
         of business. In addition, all such Holders of Transfer Restricted
         Securities shall otherwise cooperate in the Company's preparations for
         the Exchange Offer. Each Holder hereby acknowledges and agrees that any
         Broker-Dealer and any such Holder using the Exchange Offer to
         participate in a distribution of the securities to be acquired in the
         Exchange Offer (1) could not under Commission policy as in effect on
         the date of this Agreement rely on the position of the Commission
         enunciated in Morgan Stanley and Co., Inc. (available June 5, 1991) and
         Exxon Capital Holdings Corporation (available May 13, 1988), as
         interpreted in the Commission's letter to Shearman & Sterling dated
         July 2, 1993, and similar no-action letters (which may include any
         no-action letter obtained pursuant to clause (i) above), and (2) must
         comply with the registration and prospectus delivery requirements of
         the Securities Act in connection with a secondary resale transaction
         and that such a secondary resale transaction must be covered by an
         effective registration statement containing the selling security holder
         information required by Item 507 or 508, as applicable, of Regulation
         S-K if the resales are of Exchange Notes obtained by such Holder in
         exchange for Initial Notes acquired by such Holder directly from the
         Company.

         (b) Shelf Registration Statement. In connection with the Shelf
Registration Statement, the Company and the Guarantors shall comply with all the
provisions of Section 6(c) below and shall use their commercially reasonable
efforts to effect such registration to permit the sale of the Transfer
Restricted Securities being sold in accordance with the intended method or
methods of distribution thereof, and pursuant thereto the Company and the
Guarantors will as soon as reasonably practicable prepare and file with the
Commission a Registration Statement relating to the registration on any
appropriate form under the Securities Act, which form shall be available for the
sale of the Transfer Restricted Securities in accordance with the intended
method or methods of distribution thereof.

                                       7
<PAGE>

         (c) General Provisions. In connection with any Registration Statement
and any Prospectus required by this Agreement to permit the sale or resale of
Transfer Restricted Securities (including, without limitation, any Registration
Statement and the related Prospectus required to permit resales of Transfer
Restricted Securities by Broker-Dealers), the Company and the Guarantors shall:

                  (i) use their commercially reasonable efforts to keep such
         Registration Statement continuously effective and provide all requisite
         financial statements (including, if required by the Securities Act or
         any regulation thereunder, financial statements of the Guarantors) for
         the period specified in Section 3 or 4 of this Agreement, as
         applicable; upon the occurrence of any event that would cause any such
         Registration Statement or the Prospectus contained therein (A) to
         contain a material misstatement or omission or (B) not to be effective
         and usable for resale of Transfer Restricted Securities during the
         period required by this Agreement, the Company and the Guarantors shall
         file promptly an appropriate amendment to such Registration Statement,
         in the case of clause (A), correcting any such misstatement or
         omission, and, in the case of either clause (A) or (B), use their
         commercially reasonable efforts to cause such amendment to be declared
         effective as soon as practicable thereafter. Notwithstanding the
         foregoing, if the Board of Directors of the Company determines in good
         faith that it is in the best interests of the Company and the
         Guarantors not to disclose the existence of or facts surrounding any
         proposed or pending material corporate transaction or other material
         development involving the Company or the Guarantors, the Company and
         the Guarantors may allow any Shelf Registration Statement to fail to be
         effective or the Prospectus contained therein to be unusable as a
         result of such nondisclosure for up to 90 days in any year during the
         two-year period of effectiveness required by Section 4 hereof;

                  (ii) use their commercially reasonable efforts to prepare and
         file with the Commission such amendments and post-effective amendments
         to the Registration Statement as may be necessary to keep the
         Registration Statement effective for the applicable period set forth in
         Section 3 or 4 hereof, as applicable, or such shorter period as will
         terminate when all Transfer Restricted Securities covered by such
         Registration Statement have been sold; cause the Prospectus to be
         supplemented by any required Prospectus supplement, and as so
         supplemented to be filed pursuant to Rule 424 under the Securities Act,
         and to comply fully with the applicable provisions of Rules 424 and
         430A under the Securities Act in a timely manner; and comply with the
         provisions of the Securities Act with respect to the disposition of all
         securities covered by such Registration Statement during the applicable
         period in accordance with the intended method or methods of
         distribution by the sellers thereof set forth in such Registration
         Statement or supplement to the Prospectus;

                  (iii) advise the underwriter(s), if any, and selling Holders
         promptly and, if requested by such Persons, to confirm such advice in
         writing, (A) when the Prospectus or any Prospectus supplement or
         post-effective amendment has been filed, and, with respect to any
         Registration Statement or any post-effective amendment thereto, when
         the same has become effective, (B) of any request by the Commission for
         amendments to the Registration Statement or amendments or supplements
         to the Prospectus or for additional information relating thereto, (C)
         of the issuance by the Commission of any stop order suspending the
         effectiveness of the Registration Statement under the Securities Act
         or of

                                       8
<PAGE>
         the suspension by any state securities commission of the qualification
         of the Transfer Restricted Securities for offering or sale in any
         jurisdiction, or the initiation of any proceeding for any of the
         preceding purposes or (D) of the existence of any fact or the happening
         of any event that makes any statement of a material fact made in the
         Registration Statement, the Prospectus, any amendment or supplement
         thereto, or any document incorporated by reference therein untrue, or
         that requires the making of any additions to or changes in the
         Registration Statement or the Prospectus in order to make the
         statements therein not misleading. If at any time the Commission shall
         issue any stop order suspending the effectiveness of the Registration
         Statement, or any state securities commission or other regulatory
         authority shall issue an order suspending the qualification or
         exemption from qualification of the Transfer Restricted Securities
         under state securities or Blue Sky laws, the Company and the Guarantors
         shall use their commercially reasonable efforts to obtain the
         withdrawal or lifting of such order at the earliest possible time;

                  (iv) furnish without charge to each of the Initial Purchasers,
         each selling Holder named in any Registration Statement, and each of
         the underwriter(s), if any, before filing with the Commission, copies
         of any Registration Statement or any Prospectus included therein or any
         amendments or supplements to any such Registration Statement or
         Prospectus (including all documents incorporated by reference after the
         initial filing of such Registration Statement), which documents will be
         subject to the review of such Holders and underwriter(s) in connection
         with such sale, if any, for a period of at least five Business Days,
         and the Company and any Guarantors will not file any such Registration
         Statement or Prospectus or any amendment or supplement to any such
         Registration Statement or Prospectus (including all such documents
         incorporated by reference) to which an Initial Purchaser of Transfer
         Restricted Securities covered by such Registration Statement or the
         underwriter(s), if any, shall reasonably object in writing within five
         Business Days after the receipt thereof (such objection to be deemed
         timely made upon confirmation of telecopy transmission within such
         period). The objection of an Initial Purchaser or underwriter, if any,
         shall be deemed to be reasonable if such Registration Statement,
         amendment, Prospectus or supplement, as applicable, as proposed to be
         filed, contains a material misstatement or omission;

                  (v) promptly prior to the filing of any document that is to be
         incorporated by reference into a Registration Statement or Prospectus,
         provide copies of such document to the Initial Purchasers, each selling
         Holder named in any Registration Statement, and to the underwriter(s),
         if any, make the Company's representatives available and
         representatives of the Guarantors available for discussion of such
         document and other customary due diligence matters, and include such
         information in such document prior to the filing thereof as such
         selling Holders or underwriter(s), if any, reasonably may request;

                  (vi) make available at reasonable business hours in the
         offices where such records are normally maintained for inspection by
         the Initial Purchasers, any managing underwriter participating in any
         disposition pursuant to such Registration Statement and any attorney or
         accountant retained by such Initial Purchasers or any of the
         underwriter(s), all relevant financial and other records, pertinent
         corporate documents and documents relating to relevant properties of
         the Company and the Guarantors subject to

                                       9
<PAGE>

         appropriate confidentiality agreements and cause the Company's and the
         Guarantors' officers, directors and employees to supply all information
         that is (a) reasonably requested by any such Holder, underwriter,
         attorney or accountant in connection with such Registration Statement
         subsequent to the filing thereof and prior to its effectiveness and (b)
         customarily furnished in transactions of the type contemplated by such
         Registration Statement;

                  (vii) if requested by any selling Holders or the
         underwriter(s), if any, promptly incorporate in any Registration
         Statement or Prospectus, pursuant to a supplement or post-effective
         amendment if necessary, such information as such selling Holders and
         underwriter(s), if any, may reasonably request to have included
         therein, including, without limitation, information relating to the
         "Plan of Distribution" of the Transfer Restricted Securities,
         information with respect to the principal amount of Transfer Restricted
         Securities being sold to such underwriter(s), the purchase price being
         paid therefor and any other terms of the offering of the Transfer
         Restricted Securities to be sold in such offering; and make all
         required filings of such Prospectus supplement or post-effective
         amendment as soon as reasonably practicable after the Company is
         notified of the matters to be incorporated in such Prospectus
         supplement or post-effective amendment;

                  (viii) furnish to each selling Holder and each of the
         underwriter(s), if any, without charge, at least one copy of the
         Registration Statement, as first filed with the Commission, and of each
         amendment thereto, including financial statements and schedules, all
         documents incorporated by reference therein and all exhibits (including
         exhibits incorporated therein by reference);

                  (ix) deliver to each selling Holder and each of the
         underwriter(s), if any, without charge, as many copies of the
         Prospectus (including each preliminary prospectus) and any amendment or
         supplement thereto as such Persons reasonably may request; the Company
         and the Guarantors hereby consent to the use (in accordance with law)
         of the Prospectus and any amendment or supplement thereto by each of
         the selling Holders and each of the underwriter(s), if any, in
         connection with the offering and the sale of the Transfer Restricted
         Securities covered by the Prospectus or any amendment or supplement
         thereto;

                  (x) enter into, and cause the Guarantors to enter into, such
         agreements (including an underwriting agreement containing customary
         terms), and make, and cause the Guarantors to make, such
         representations and warranties, and take all such other actions in
         connection therewith in order to expedite or facilitate the disposition
         of the Transfer Restricted Securities pursuant to any Registration
         Statement contemplated by this Agreement, all to such extent as may be
         reasonably requested by any Initial Purchaser or by any Holder of
         Transfer Restricted Securities or underwriter in connection with any
         sale or resale pursuant to any Registration Statement contemplated by
         this Agreement; and the Company and the Guarantors shall:

                           (A) furnish (or in the case of paragraph (2) and (3),
                  use their commercially reasonable efforts to cause to be
                  furnished) to each Initial Purchaser, each selling Holder and
                  each underwriter, if any, in such substance and scope as are
                  customarily made by issuers to underwriters in primary
                  underwritten

                                       10
<PAGE>

                  offerings, upon the date of the Consummation of the Exchange
                  Offer and, if applicable, the effectiveness of the Shelf
                  Registration Statement:

                                    (1) a certificate, dated the date of
                           Consummation of the Exchange Offer or the date of
                           effectiveness of the Shelf Registration Statement, as
                           the case may be, signed by (y) the President or any
                           Vice President and (z) a principal financial or
                           accounting officer of each of the Company and the
                           Guarantors, confirming, as of the date thereof, the
                           matters, to the extent applicable, set forth in
                           paragraphs (i), (ii) and (iii) of Section 5 (e) of
                           the Purchase Agreement;

                                    (2) an opinion, dated the date of
                           Consummation of the Exchange Offer or the date of
                           effectiveness of the Shelf Registration Statement, as
                           the case may be, of counsel for the Company and the
                           Guarantors, covering the matters set forth in
                           paragraph (c) of Section 5 of the Purchase Agreement
                           and in any event including a statement to the effect
                           that such counsel has participated in conferences
                           with officers and other representatives of the
                           Company and the Guarantors, representatives of the
                           independent public accountants for the Company and
                           the Guarantors, the Initial Purchasers'
                           representatives and the Initial Purchasers' counsel
                           in connection with the preparation of such
                           Registration Statement and the related Prospectus and
                           have considered the matters required to be stated
                           therein and the statements contained therein,
                           although such counsel has not independently verified
                           the accuracy, completeness or fairness of such
                           statements; and that such counsel advises that, on
                           the basis of the foregoing (relying as to materiality
                           to the extent such counsel deems appropriate upon the
                           statements of officers and other representatives of
                           the Company and the Guarantors and without
                           independent check or verification), no facts came to
                           such counsel's attention that caused such counsel to
                           believe that the applicable Registration Statement,
                           at the time such Registration Statement or any
                           post-effective amendment thereto became effective,
                           and, in the case of the Exchange Offer Registration
                           Statement, as of the date of Consummation, contained
                           an untrue statement of a material fact or omitted to
                           state a material fact required to be stated therein
                           or necessary to make the statements therein not
                           misleading, or that the Prospectus contained in such
                           Registration Statement as of its date and, in the
                           case of the opinion dated the date of Consummation of
                           the Exchange Offer, as of the date of Consummation,
                           contained an untrue statement of a material fact or
                           omitted to state a material fact necessary in order
                           to make the statements therein, in light of the
                           circumstances under which they were made, not
                           misleading. Without limiting the foregoing, such
                           counsel may state further that such counsel assumes
                           no responsibility for, and has not independently
                           verified, the accuracy, completeness or fairness of
                           the financial statements, notes and schedules and
                           other financial data included in any Registration
                           Statement contemplated by this Agreement or the
                           related Prospectus; and

                                       11
<PAGE>

                                    (3) a customary comfort letter, dated as of
                           the date of Consummation of the Exchange Offer or the
                           date of effectiveness of the Shelf Registration
                           Statement, as the case may be, from (i) the Company's
                           independent accountants and (ii) the independent
                           accountants of any other Person for which financial
                           statements are included in or incorporated by
                           reference into any Registration Statement
                           contemplated by this Agreement or the related
                           Prospectus, in the customary form and covering
                           matters of the type customarily covered in comfort
                           letters to underwriters in connection with primary
                           underwritten offerings, and affirming the matters set
                           forth in the comfort letters delivered pursuant to
                           Section 5(a) of the Purchase Agreement, without
                           exception;

                           (B) set forth in full or incorporate by reference in
                  the underwriting agreement, if any, the indemnification
                  provisions and procedures of Section 8 hereof with respect to
                  all parties to be indemnified pursuant to said Section; and

                           (C) deliver such other documents and certificates as
                  may be reasonably requested by such parties to evidence
                  compliance with clause (A) above and with any customary
                  conditions contained in the underwriting agreement or other
                  agreement entered into by the Company or the Guarantors
                  pursuant to this clause (x).

                  If at any time the representations and warranties of the
         Company and the Guarantors contemplated in clause (A)(1) above cease to
         be true and correct, the Company shall so advise the Initial Purchasers
         and the underwriter(s), if any, and each selling Holder promptly and,
         if requested by such Persons, shall confirm such advice in writing;

                  (xi) prior to any public offering of Transfer Restricted
         Securities, cooperate with, and cause the Guarantors to cooperate with,
         the selling Holders, the underwriter(s), if any, and their respective
         counsel in connection with the registration and qualification of the
         Transfer Restricted Securities under the securities or Blue Sky laws of
         such jurisdictions as the selling Holders or underwriter(s) may request
         and do any and all other acts or things necessary or advisable to
         enable the disposition in such jurisdictions of the Transfer Restricted
         Securities covered by the Shelf Registration Statement; provided,
         however, that neither the Company nor any Guarantor shall be required
         to register or qualify as a foreign corporation where it is not then so
         qualified or to take any action that would subject it to the service of
         process in suits or to taxation, other than as to matters and
         transactions relating to the Registration Statement, in any
         jurisdiction where it is not then so subject;

                  (xii) issue, upon the request of any Holder of Initial Notes
         covered by the Shelf Registration Statement, Exchange Notes, having an
         aggregate principal amount equal to the aggregate principal amount of
         Initial Notes surrendered to the Company by such Holder in exchange
         therefor or being sold by such Holder; such Exchange Notes to be
         registered in the name of such Holder or in the name of the
         purchaser(s) of such Notes, as the case may be; in return, the Initial
         Notes held by such Holder shall be surrendered to the Company for
         cancellation;

                                       12
<PAGE>

                  (xiii) cooperate with, and cause the Guarantors to cooperate
         with, the selling Holders and the underwriter(s), if any, to facilitate
         the timely preparation and delivery of certificates representing
         Transfer Restricted Securities to be sold and not bearing any
         restrictive legends; and enable such Transfer Restricted Securities to
         be in such denominations and registered in such names as the Holders or
         the underwriter(s), if any, may request at least two Business Days
         prior to any sale of Transfer Restricted Securities made by such
         underwriter(s);

                  (xiv) use their commercially reasonable efforts to cause the
         Transfer Restricted Securities covered by the Registration Statement to
         be registered with or approved by such other governmental agencies or
         authorities as may be necessary to enable the seller or sellers thereof
         or the underwriter(s), if any, to consummate the disposition of such
         Transfer Restricted Securities, subject to the proviso contained in
         clause (viii) above;

                  (xv) subject to Section 6(c)(i), if any fact or event
         contemplated by clause (c)(iii)(D) above shall exist or have occurred,
         prepare a supplement or post-effective amendment to the Registration
         Statement or related Prospectus or any document incorporated therein by
         reference or file any other required document so that, as thereafter
         delivered to the purchasers of Transfer Restricted Securities, the
         Prospectus will not contain an untrue statement of a material fact or
         omit to state any material fact necessary to make the statements
         therein not misleading;

                  (xvi) provide a CUSIP number for all Transfer Restricted
         Securities not later than the effective date of the Registration
         Statement and provide the Trustee under the Indenture with printed
         certificates for the Transfer Restricted Securities which are in a form
         eligible for deposit with the Depositary Trust Company;

                  (xvii) cooperate and assist in any filings required to be made
         with the NASD and in the performance of any due diligence investigation
         by any underwriter (including any "qualified independent underwriter")
         that is required to be retained in accordance with the rules and
         regulations of the NASD, and use their reasonable best efforts to cause
         such Registration Statement to become effective and approved by such
         governmental agencies or authorities as may be necessary to enable the
         Holders selling Transfer Restricted Securities to consummate the
         disposition of such Transfer Restricted Securities;

                  (xviii) otherwise use their commercially reasonable efforts to
         comply with all applicable rules and regulations of the Commission, and
         make generally available to its security holders, as soon as reasonably
         practicable, a consolidated earnings statement meeting the requirements
         of Rule 158 (which need not be audited) for the twelve-month period (A)
         commencing at the end of any fiscal quarter in which Transfer
         Restricted Securities are sold to underwriters in a firm or best
         efforts Underwritten Offering or (B) if not sold to underwriters in
         such an offering, beginning with the first month of the Company's first
         fiscal quarter commencing after the effective date of the Registration
         Statement;

                  (xiv) cause the Indenture to be qualified under the Trust
         Indenture Act not later than the effective date of the first
         Registration Statement required by this Agreement, and, in connection
         therewith, cooperate, and cause the Guarantors to cooperate with, with
         the Trustee and the Holders of Notes to effect such changes to the
         Indenture as may be required for such Indenture to be so qualified in
         accordance with the terms of the Trust

                                       13
<PAGE>

         Indenture Act; and to execute, and cause the Guarantors to execute, and
         use their commercially reasonable efforts to cause the Trustee to
         execute, all documents that may be required to effect such changes and
         all other forms and documents required to be filed with the Commission
         to enable such Indenture to be so qualified in a timely manner;

                  (xx) cause all Transfer Restricted Securities covered by the
         Registration Statement to be listed on each securities exchange on
         which securities of the same class issued by the Company and the
         Guarantors are then listed if requested by the Holders of a majority in
         aggregate principal amount of Initial Notes or the managing
         underwriter(s), if any; and

                  (xxi) provide promptly to each Holder upon request each
         document filed with the Commission pursuant to the requirements of
         Section 13 or Section 15(d) of the Exchange Act.

         Each Holder agrees by acquisition of a Transfer Restricted Security
that, upon receipt of any notice referred to in Section 6(c)(iii)(C) or any
notice from the Company of the existence of any fact of the kind described in
Section 6(c)(iii)(D) hereof (in each case, a "Suspension Notice"), such Holder
will forthwith discontinue disposition of Transfer Restricted Securities
pursuant to the applicable Registration Statement until such Holder's receipt of
the copies of the supplemented or amended Prospectus contemplated by Section
6(c)(xvi) hereof, or until it is advised in writing (the "Advice") by the
Company that the use of the Prospectus may be resumed, and has received copies
of any additional or supplemental filings that are incorporated by reference in
the Prospectus. Each Holder receiving a Suspension Notice hereby agrees that it
will either (i) destroy any Prospectuses, other than permanent file copies, then
in such Holder's possession which have been replaced by the Company with more
recently dated Prospectuses or (ii) if so directed by the Company, deliver to
the Company (at the Company's expense) all copies, other than permanent file
copies then in such Holder's possession, of the Prospectus covering such
Transfer Restricted Securities that was current at the time of receipt of such
Suspension Notice. In the event the Company shall give any such notice, the time
period regarding the effectiveness of such Registration Statement set forth in
Section 3 or 4 hereof, as applicable, shall be extended by the number of days in
the period from and including the date of the delivery of the Suspension Notice
to and including the date when each selling Holder covered by such Registration
Statement shall have received the copies of the supplemented or amended
Prospectus contemplated by Section 6(c)(xvi) hereof or shall have received the
Advice; however, no such extension shall be taken into account in determining
whether Additional Interest is due pursuant to Section 5 hereof or the amount of
such Additional Interest, it being agreed that the Company's option to suspend
use of a Registration Statement pursuant to this paragraph shall be treated as a
Registration Default for purposes of Section 5.

         SECTION 7. Registration Expenses.

         (a) All expenses incident to the Company's or the Guarantors'
performance of or compliance with this Agreement will be borne by the Company or
the Guarantors, regardless of whether a Registration Statement becomes
effective, including without limitation: (i) all registration and filing fees
and expenses (including filings made by any Initial Purchaser or Holder with the
NASD (and, if applicable, the fees and expenses of any "qualified independent
underwriter" and its counsel that may be required by the rules and regulations
of the NASD)); (ii) all fees and expenses of compliance with federal securities
and state Blue Sky or securities

                                       14
<PAGE>

laws; (iii) all expenses of printing (including printing certificates for the
Exchange Notes to be issued in the Exchange Offer and printing of Prospectuses),
messenger and delivery services and telephone; (iv) all fees and disbursements
of counsel for the Company, the Guarantors and, subject to Section 7(b) below,
the Holders of Transfer Restricted Securities; (v) all application and filing
fees in connection with listing the Exchange Notes on a national securities
exchange or automated quotation system pursuant to the requirements thereof; and
(vi) all fees and disbursements of independent certified public accountants of
the Company, the Guarantors or other Person (including the expenses of any
special audit and comfort letters required by or incident to such performance).

         The Company and the Guarantors will, in any event, bear their internal
expenses (including, without limitation, all salaries and expenses of its
officers and employees performing legal or accounting duties), the expenses of
any annual audit and the fees and expenses of any Person, including special
experts, retained by the Company and the Guarantors.

         (b) In connection with any Registration Statement required by this
Agreement (including, without limitation, the Exchange Offer Registration
Statement and the Shelf Registration Statement), the Company and the Guarantors
will reimburse the Initial Purchasers and the Holders of Transfer Restricted
Securities being tendered in the Exchange Offer and/or resold pursuant to the
"Plan of Distribution" contained in the Exchange Offer Registration Statement or
registered pursuant to the Shelf Registration Statement, as applicable, for the
reasonable fees and disbursements of not more than one counsel, who shall be
Shearman & Sterling LLP or such other counsel as may be chosen by the Holders of
a majority in principal amount of the Transfer Restricted Securities for whose
benefit such Registration Statement is being prepared.

         SECTION 8. Indemnification.

         (a) The Company agrees and the Guarantors, jointly and severally, agree
to indemnify and hold harmless (i) each Holder and (ii) each Person, if any, who
controls (within the meaning of Section 15 of the Securities Act or Section 20
of the Exchange Act) any Holder (any of the Persons referred to in this clause
(ii) being hereinafter referred to as a "Controlling Person") and (iii) the
respective officers, directors, partners, employees, representatives and agents
of any Holder or any Controlling Person (any person referred to in clause (i),
(ii) or (iii) may hereinafter be referred to as an "Indemnified Holder"), to the
fullest extent lawful, from and against any and all losses, claims, damages,
liabilities or expenses (including without limitation, reimbursement of all
costs reasonably incurred in investigating, preparing, pursuing, settling,
compromising, paying or defending any claim or action, or any investigation or
proceeding by any governmental agency or body, commenced or threatened,
including the reasonable fees and expenses of counsel to any Indemnified
Holder), caused by, related to, based upon, arising out of or in connection with
any untrue statement or alleged untrue statement of a material fact contained in
any Registration Statement or Prospectus (or any amendment or supplement
thereto), or any omission or alleged omission to state therein a material fact
required to be stated therein or necessary to make the statements therein not
misleading, except insofar as such losses, claims, damages, liabilities or
expenses are caused by, based upon, arising out of or in connection with an
untrue statement or omission or alleged untrue statement or omission that is
made in reliance upon and in conformity with information relating to any of the
Holders furnished in writing to the Company by any of the Holders expressly for
use therein. This indemnity agreement shall be in addition to any liability
which the Company may otherwise have.

                                       15
<PAGE>

         In case any action or proceeding (including any governmental or
regulatory investigation or proceeding) shall be brought against any of the
Indemnified Holders with respect to which indemnity may be sought against the
Company or the Guarantors, such Indemnified Holder (or the Indemnified Holder
controlled by such Controlling Person) shall promptly notify the Company and the
Guarantors in writing (provided, that the failure to give such notice shall not
relieve the Company or the Guarantors of their respective obligations pursuant
to this Agreement). In case any such action is brought against any Indemnified
Holder and such Indemnified Holder seeks or intends to seek indemnity from the
Company and the Guarantors, the Company and the Guarantors will be entitled to
participate in and, to the extent that they shall elect by written notice
delivered to the Indemnified Holder promptly after receiving the aforesaid
notice from such Indemnified Holder, to assume the defense thereof with counsel
reasonably satisfactory to such Indemnified Holder; provided, however, if the
defendants in any such action include both the Indemnified Holder and the
Company or any Guarantor and the Indemnified Holder shall have reasonably
concluded that a conflict may arise between the positions of the Company or any
Guarantor and the Indemnified Holder in conducting the defense of any such
action or that there may be legal defenses available to it which are different
from or additional to those available to the Company or any Guarantor, the
Indemnified Holder shall have the right to select separate counsel to assume
such legal defenses and to otherwise participate in the defense of such action
on behalf of itself. Upon receipt of notice from the Company or any Guarantor to
such Indemnified Holder of the Company or any Guarantor's election so to assume
the defense of such action and approval by the Indemnified Holder of counsel,
the Company or any Guarantor will not be liable to such Indemnified Holder under
this Section 8 for any legal or other expenses subsequently incurred by such
Indemnified Holder in connection with the defense thereof unless (i) the
Indemnified Holder shall have employed separate counsel in accordance with the
proviso to the second sentence of this paragraph (it being understood, however,
that the Company or any Guarantor shall not be liable for the expenses of more
than one separate counsel (together with local counsel, approved by the Company
or any Guarantor, representing the Indemnified Holder who is a party to such
action) or (ii) the Company or any Guarantor shall not have employed counsel
reasonably satisfactory to the Indemnified Holder to represent the Indemnified
Holder within a reasonable time after notice of commencement of the action, in
each of which cases the fees and expenses of counsel shall be at the expense of
the Company and the Guarantor.

         The Company and the Guarantors shall be liable for any settlement of
any such action or proceeding effected with the Company's prior written consent,
which consent shall not be withheld unreasonably, and the Company and the
Guarantors agree to indemnify and hold harmless any Indemnified Holder from and
against any loss, claim, damage, liability or expense by reason of any
settlement of any action effected with the written consent of the Company. The
Company and the Guarantors shall not, without the prior written consent of each
Indemnified Holder, settle or compromise or consent to the entry of judgment in
or otherwise seek to terminate any pending or threatened action, claim,
litigation or proceeding in respect of which indemnification or contribution may
be sought hereunder (whether or not any Indemnified Holder is a party thereto),
unless such settlement, compromise, consent or termination (i) includes an
unconditional release of each Indemnified Holder from all liability arising out
of such action, claim, litigation or proceeding and (ii) does not include a
statement as to, or an admission of, fault, culpability or a failure to act, by
or on behalf of the Indemnified Holder.

                                       16
<PAGE>

         (b) Each Holder of Transfer Restricted Securities agrees, severally and
not jointly, to indemnify and hold harmless the Company and the Guarantors and
their respective directors, officers, and each person controlling (within the
meaning of Section 15 of the Securities Act or Section 20 of the Exchange Act)
the Company, the Guarantors and the respective officers, directors, partners,
employees, representatives and agents of each such person, to the same extent as
the indemnity from the Company and the Guarantors to each of the Indemnified
Holders set forth in Section 8(a), but only with respect to claims and actions
based on information relating to such Holder furnished in writing by such Holder
expressly for use in any Registration Statement. In case any action or
proceeding shall be brought against the Company, the Guarantors or their
directors or officers or any such Controlling Person in respect of which
indemnity may be sought against a Holder of Transfer Restricted Securities, such
Holder shall have the rights and duties given the Company and/or the Guarantors
and the Company, the Guarantors or their directors or officers or such
Controlling Person shall have the rights and duties given to each Holder by
Section 8(a).

         (c) If the indemnification provided for in this Section 8 is
unavailable to an indemnified party under Section 8(a) or Section 8(b) hereof
(other than by reason of exceptions provided in those Sections) in respect of
any losses, claims, damages, liabilities or expenses referred to therein, then
each applicable indemnifying party, in lieu of indemnifying such indemnified
party, shall contribute to the amount paid or payable by such indemnified party
as a result of such losses, claims, damages, liabilities or expenses in such
proportion as is appropriate to reflect the relative benefits received by the
Company and the Guarantors, on the one hand, and the Holders, on the other hand,
from the Initial Placement (which in the case of the Company and the Guarantors
shall be deemed to be equal to the total gross proceeds from the Initial
Placement as set forth on the cover page of the Offering Memorandum, less any
discount received by the Initial Purchasers in the Initial Placement), the
amount of Liquidated Damages which does not become payable as a result of the
filing of the Registration Statement resulting in such losses, claims, damages,
liabilities or expenses, and such Registration Statement, or if such allocation
is not permitted by applicable law, the relative fault of the Company and the
Guarantors on the one hand, and of the Indemnified Holder, on the other hand, in
connection with the statements or omissions which resulted in such losses,
claims, damages, liabilities or expenses, as well as any other relevant
equitable considerations. The relative fault of the Company on the one hand and
of the Indemnified Holder on the other shall be determined by reference to,
among other things, whether the untrue or alleged untrue statement of a material
fact or the omission or alleged omission to state a material fact relates to
information supplied by the Company or by the Indemnified Holder and the
parties' relative intent, knowledge, access to information and opportunity to
correct or prevent such statement or omission. The amount paid or payable by a
party as a result of the losses, claims, damages, liabilities and expenses
referred to above shall be deemed to include, subject to the limitations set
forth in the second paragraph of Section 8(a), any legal or other fees or
expenses reasonably incurred by such party in connection with investigating or
defending any action or claim.

         The Company, the Guarantors and each Holder of Transfer Restricted
Securities agree that it would not be just and equitable if contribution
pursuant to this Section 8(c) were determined by pro rata allocation (even if
the Holders were treated as one entity for such purpose) or by any other method
of allocation which does not take account of the equitable considerations
referred to in the immediately preceding paragraph. The amount paid or payable
by an indemnified party as a result of the losses, claims, damages, liabilities
or expenses referred

                                       17
<PAGE>

to in the immediately preceding paragraph shall be deemed to include, subject to
the limitations set forth above, any legal or other expenses reasonably incurred
by such indemnified party in connection with investigating or defending any such
action or claim. Notwithstanding the other provisions of this Section 8, no
Holder (and its related Indemnified Holders) shall be liable, in the aggregate,
for any amount in excess of the discount granted or the commission paid by the
Company as set forth in the Purchase Agreement with respect to the Initial Notes
held by such Holder, or in the case of a Holder of Exchange Notes, the Initial
Notes exchanged for such Exchange Notes. No person guilty of fraudulent
misrepresentation (within the meaning of Section 11(f) of the Securities Act)
shall be entitled to contribution from any person who was not guilty of such
fraudulent misrepresentation. The Holders' obligations to contribute pursuant to
this Section 8(c) are several in proportion to the respective principal amount
of Initial Notes held by each of the Holders hereunder and not joint.

         SECTION 9. Rule 144A. The Company and the Guarantors each hereby agrees
with each Holder, for so long as any Transfer Restricted Securities remain
outstanding, to make available to any Holder or beneficial owner of Transfer
Restricted Securities in connection with any sale thereof and any prospective
purchaser of such Transfer Restricted Securities from such Holder or beneficial
owner, the information required by Rule 144A(d)(4) under the Securities Act in
order to permit resales of such Transfer Restricted Securities pursuant to Rule
144A.

         SECTION 10. Participation In Underwritten Registrations. No Holder may
participate in any Underwritten Registration hereunder unless such Holder (a)
agrees to sell such Holder's Transfer Restricted Securities on the basis
provided in a customary underwriting agreement entered into in connection
herewith and (b) completes and executes all reasonable questionnaires, powers of
attorney, indemnities, underwriting agreements, lock-up letters and other
documents required under the terms of such underwriting arrangements.

         SECTION 11. Selection Of Underwriters. The Holders of Transfer
Restricted Securities covered by the Shelf Registration Statement who desire to
do so may sell such Transfer Restricted Securities in an Underwritten Offering.
In any such Underwritten Offering, the investment banker or investment bankers
and manager or managers that will administer the offering will be selected by
the Holders of a majority in aggregate principal amount of the Transfer
Restricted Securities included in such offering; provided, that such investment
bankers and managers must be reasonably satisfactory to the Company.

         SECTION 12. Miscellaneous.

         (a) Remedies. The Company and the Guarantors each hereby agrees that
monetary damages would not be adequate compensation for any loss incurred by
reason of a breach by it of the provisions of this Agreement and hereby agree to
waive the defense in any action for specific performance that a remedy at law
would be adequate.

         (b) No Inconsistent Agreements. The Company will not, and will cause
the Guarantors not to, on or after the date of this Agreement enter into any
agreement with respect to its securities that is inconsistent with the rights
granted to the Holders in this Agreement or otherwise conflicts with the
provisions hereof. The rights granted to the Holders hereunder do not in any way
conflict with and are not inconsistent with the rights granted to the holders of
the Company's securities under any agreement in effect on the date hereof.

                                       18
<PAGE>

         (c) Adjustments Affecting the Notes. The Company and the Guarantors
will not take any action, or permit any change to occur, with respect to the
Notes that would materially and adversely affect the ability of the Holders to
Consummate any Exchange Offer.

         (d) Amendments and Waivers. The provisions of this Agreement may not be
amended, modified or supplemented, and waivers or consents to or departures from
the provisions hereof may not be given unless the Company has obtained the
written consent of Holders of a majority of the outstanding principal amount of
Transfer Restricted Securities. Notwithstanding the foregoing, a waiver or
consent to departure from the provisions hereof that relates exclusively to the
rights of Holders whose securities are being tendered pursuant to the Exchange
Offer and that does not affect directly or indirectly the rights of other
Holders whose securities are not being tendered pursuant to such Exchange Offer
may be given by the Holders of a majority of the outstanding principal amount of
Transfer Restricted Securities being tendered or registered; provided that, with
respect to any matter that directly or indirectly affects the rights of any
Initial Purchaser hereunder, the Company shall obtain the written consent of
each such Initial Purchaser with respect to which such amendment, qualification,
supplement, waiver, consent or departure is to be effective.

         (e) Notices. All notices and other communications provided for or
permitted hereunder shall be made in writing by hand-delivery, first-class mail
(registered or certified, return receipt requested), telex, telecopier, or air
courier guaranteeing overnight delivery:

                  (i) if to a Holder, at the address set forth on the records of
         the Registrar under the Indenture, with a copy to the Registrar under
         the Indenture; and

                  (ii) if to the Company:

                           Rayovac Corporation
                           601 Rayovac Drive
                           Madison, Wisconsin 53711

                           Facsimile: (608) 278-6666
                           Attention: General Counsel

                           With a copy to:

                           Skadden, Arps, Slate, Meagher & Flom LLP
                           One Beacon Street, 31st Floor
                           Boston, MA 02108

                           Telecopier No.: (617) 573-4822
                           Attention: Margaret Brown

         All such notices and communications shall be deemed to have been duly
given: at the time delivered by hand, if personally delivered; five Business
Days after being deposited in the mail, postage prepaid, if mailed; when
answered back, if telexed; when receipt acknowledged, if

                                       19
<PAGE>

telecopied; and on the next Business Day, if timely delivered to an air courier
guaranteeing overnight delivery.

         Copies of all such notices, demands or other communications shall be
concurrently delivered by the Person giving the same to the Trustee at the
address specified in the Indenture.

         (f) Successors and Assigns. This Agreement shall inure to the benefit
of and be binding upon the successors and assigns of each of the parties,
including without limitation and without the need for an express assignment,
subsequent Holders of Transfer Restricted Securities; provided, however, that
this Agreement shall not inure to the benefit of or be binding upon a successor
or assign of a Holder unless and to the extent such successor or assign acquired
Transfer Restricted Securities from such Holder.

         (g) Counterparts. This Agreement may be executed in any number of
counterparts and by the parties hereto in separate counterparts, each of which
when so executed shall be deemed to be an original and all of which taken
together shall constitute one and the same agreement.

         (h) Headings. The headings in this Agreement are for convenience of
reference only and shall not limit or otherwise affect the meaning hereof.

         (i) Governing Law. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN
ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK, WITHOUT REGARD TO THE
CONFLICT OF LAW RULES THEREOF.

         (j) Severability. In the event that any one or more of the provisions
contained herein, or the application thereof in any circumstance, is held
invalid, illegal or unenforceable, the validity, legality and enforceability of
any such provision in every other respect and of the remaining provisions
contained herein shall not be affected or impaired thereby.

         (k) Entire Agreement. This Agreement is intended by the parties as a
final expression of their agreement and intended to be a complete and exclusive
statement of the agreement and understanding of the parties hereto in respect of
the subject matter contained herein. There are no restrictions, promises,
warranties or undertakings, other than those set forth or referred to herein
with respect to the registration rights granted by the Company with respect to
the Transfer Restricted Securities. This Agreement supersedes all prior
agreements and understandings between the parties with respect to such subject
matter.

                                       20
<PAGE>

         IN WITNESS WHEREOF, the parties have executed this Agreement as of the
date first written above.

                                              RAYOVAC CORPORATION

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                              ROV HOLDING, INC.

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                              ROVCAL, INC.

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                              VESTAR SHAVER CORP.

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                       21
<PAGE>

                                              VESTAR RAZOR CORP.

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                              REMINGTON PRODUCTS COMPANY, L.L.C.

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                              REMINGTON CAPITAL CORPORATION

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                              REMINGTON RAND CORPORATION

                                              By: /s/ James T. Lucke
                                                  ------------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                              REMINGTON CORPORATION, L.L.C.

                                              By: /s/ James T. Lucke
                                                  ---------------------------
                                                  Name:  James T. Lucke
                                                  Title: Secretary

                                       22
<PAGE>

         The foregoing Registration Rights Agreement is hereby confirmed and
accepted as of the date first above written:

BANC OF AMERICA SECURITIES LLC
CITIGROUP GLOBAL CAPITAL MARKETS INC.
ABN AMRO INCORPORATED

By: Banc of America Securities LLC

By: /s/ Bradford D. Jones
    ------------------------
    Managing Director

                                       23
<PAGE>

                                   SCHEDULE A

<TABLE>
<CAPTION>
GUARANTOR                             JURISDICTION OF INCORPORATION
---------                             -----------------------------
<S>                                   <C>
ROV Holding, Inc.                     Delaware
Rovcal, Inc.                          California
Vestar Shaver Corp.                   Delaware
Vestar Razor Corp.                    Delaware
Remington Products Company, L.L.C.    Delaware
Remington Capital Corporation         Delaware
Remington Rand Corporation            Delaware
Remington Corporation, L.L.C.         Delaware
</TABLE>

                                       24

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