Document:

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                                                                    EXHIBIT 10.2

                                     SPRINT PCS
                                 SERVICES AGREEMENT

                                      BETWEEN

                                SPRINT SPECTRUM L.P.

                                        AND

                                  UBIQUITEL L.L.C.

                                SEPTEMBER ___, 1998

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                                  TABLE OF CONTENTS

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                                                                                 Page
                                                                                 ----
<S>   <C>                                                                       <C>
1.     ENGAGEMENT OF SPRINT SPECTRUM . . . . . . . . . . . . . . . . . . . . . . . .3
       1.1    Engagement of Sprint Spectrum. . . . . . . . . . . . . . . . . . . . .3
       1.2    Reliance on Manager. . . . . . . . . . . . . . . . . . . . . . . . . .3
       1.3    Non-exclusive Service. . . . . . . . . . . . . . . . . . . . . . . . .4
       1.4    Manager's Use of Services. . . . . . . . . . . . . . . . . . . . . . .4

2.     SERVICES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
       2.1    Available Services; Selected Services. . . . . . . . . . . . . . . . .4
       2.2    Third Party Vendors. . . . . . . . . . . . . . . . . . . . . . . . . .5
       2.3    Contracts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3.     FEES FOR SELECTED SERVICES. . . . . . . . . . . . . . . . . . . . . . . . . .5
       3.1    Payment of Fees. . . . . . . . . . . . . . . . . . . . . . . . . . . .5
       3.2    Adjustment of Fees . . . . . . . . . . . . . . . . . . . . . . . . . .6
       3.3    Late Payments. . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
       3.4    Taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

4.     TERM; TERMINATION; EFFECT OF TERMINATION. . . . . . . . . . . . . . . . . . .6
       4.1    Term . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
       4.2    Effect of Termination. . . . . . . . . . . . . . . . . . . . . . . . .6

5.     BOOKS AND RECORDS; CONFIDENTIAL INFORMATION . . . . . . . . . . . . . . . . .7
       5.1    Books and Records. . . . . . . . . . . . . . . . . . . . . . . . . . .7
       5.2    Confidential Information . . . . . . . . . . . . . . . . . . . . . . .8

6.     INDEMNIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
       6.1    Indemnification by Sprint Spectrum . . . . . . . . . . . . . . . . . .9
       6.2    Indemnification by Manager . . . . . . . . . . . . . . . . . . . . . 10
       6.3    Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

7.     DISPUTE RESOLUTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
       7.1    Negotiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
       7.2    Unable to Resolve. . . . . . . . . . . . . . . . . . . . . . . . . . 11
       7.3    Attorneys and Intent . . . . . . . . . . . . . . . . . . . . . . . . 12

8.     REPRESENTATIONS AND WARRANTIES. . . . . . . . . . . . . . . . . . . . . . . 12
       8.1    Due Incorporation or Formation; Authorization of Agreements. . . . . 12
       8.2    Valid and Binding Obligation . . . . . . . . . . . . . . . . . . . . 12
       8.3    No Conflict; No Default. . . . . . . . . . . . . . . . . . . . . . . 12
       8.4    Litigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

9.     GENERAL PROVISIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
       9.1    Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
       9.2    Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
       9.3    Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
       9.4    Further Action . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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       9.5    Specific Performance . . . . . . . . . . . . . . . . . . . . . . . . 13
       9.6    Entire Agreement; Amendments . . . . . . . . . . . . . . . . . . . . 13
       9.7    Limitation on Rights of Others . . . . . . . . . . . . . . . . . . . 14
       9.8    Waivers; Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . 14
       9.9    Waiver of Jury Trial . . . . . . . . . . . . . . . . . . . . . . . . 14
       9.10   Binding Effect . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
       9.11   Governing Law. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
       9.12   Severability . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
       9.13   Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . 15
       9.14   No Assignment; Exceptions. . . . . . . . . . . . . . . . . . . . . . 15
       9.15   Disclaimer of Agency . . . . . . . . . . . . . . . . . . . . . . . . 15
       9.16   Independent Contractors. . . . . . . . . . . . . . . . . . . . . . . 15
       9.17   Expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
       9.18   General Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
       9.19   Conflicts with Management Agreement. . . . . . . . . . . . . . . . . 16
       9.20   Master Signature Page. . . . . . . . . . . . . . . . . . . . . . . . 16

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                           SPRINT PCS SERVICES AGREEMENT

       This SERVICES AGREEMENT is made September ___ 1998, by and between
Sprint Spectrum L.P., a Delaware limited partnership ("SPRINT SPECTRUM"), and
UBIQUITEL L.L.C., a Washington limited liability company (but not any Related
Party) ("MANAGER").  THE DEFINITIONS FOR THIS AGREEMENT ARE SET FORTH ON THE
"SCHEDULE OF DEFINITIONS."

                                      RECITALS

       A.     Manager and the holder of the License ("Sprint PCS") are
entering into a Management Agreement contemporaneously with the execution of
this agreement, under which Manager will design, construct, operate, manage
and maintain a wireless services network in the Service Area in accordance
with Sprint PCS standards and will offer and promote Sprint PCS Products and
Services that operate on the Sprint PCS Network.

       B.     Manager desires to enter into this agreement with Sprint
Spectrum, under which Sprint Spectrum may furnish certain services to Manager
to assist Manager to build out, operate, manage and maintain the Service Area
Network under the License.

                                     AGREEMENT

       In consideration of the recitals and mutual covenants and agreements
contained in this agreement, the sufficiency of which are hereby
acknowledged, the parties. intending to be bound, agree as follows:

                       1.     ENGAGEMENT OF SPRINT SPECTRUM

       1.1    ENGAGEMENT OF SPRINT SPECTRUM.  Manager engages Sprint Spectrum
to assist Manager with certain specified services in connection with the
operations of Manager and in building out, operating, managing and
maintaining the Service Area Network, subject to the terms and conditions of
this agreement. Sprint Spectrum accepts the engagement and will use the same
effort and demonstrate the same care in performing its obligations under this
agreement as it uses in conducting its own business. Manager will use the
efforts and demonstrate the care necessary for Sprint Spectrum to meet its
obligations under this agreement. When providing the Selected Services,
Sprint Spectrum will provide those services to Manager in the same manner it
provides those services to its own business, including the use of third party
vendors to provide certain Selected Services.

       1.2    RELIANCE ON MANAGER.  Manager understands that Sprint
Spectrum's ability to provide the Selected Services will depend largely on
Manager's compliance with the Sprint PCS Program Requirements under the
Management Agreement and cooperation with Sprint Spectrum. Manager agrees to
comply with such requirements and to cooperate with Sprint Spectrum to enable
Sprint Spectrum to perform its obligations under this agreement.

       1.3    NON-EXCLUSIVE SERVICE.  Nothing contained in this agreement
confers upon Manager an exclusive right to any of the Available Services.
Sprint Spectrum may contract with

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others to provide expertise and services identical or similar to those to be
made available or provided to Manager under this agreement.

       1.4    MANAGER'S USE OF SERVICES.  Manager agrees it will only use the
Selected Services in connection with its Service Area Network.  Manager will
not use the Selected Services outside the Service Area or in connection with
any other business.

                               2.     SERVICES

       2.1    AVAILABLE SERVICES; SELECTED SERVICES.

              2.1.1  AVAILABLE SERVICES.  Subject to the terms of this
agreement,  Manager may obtain any of the Available Services from Sprint
Spectrum in accordance with the provisions of this Section 2.1.  The
Available Services offered from time to time and the fees charged for such
Available Services will be set forth on the then-current EXHIBIT 2.1.1 (the
"Available Services and Fees Schedule").  If Sprint Spectrum offers any new
Available Service, it will deliver a new EXHIBIT 2.1.1 indicating the new
service and the fee for the new service.

       Manager may select one or more of the categories of Available
Services. If Manager selects a particular category of services it must take
and pay for all of the services under the category selected; Manager may not
select only particular services within that category.

       If Sprint Spectrum determines to no longer offer an Available Service
and the service is not a Selected Service, then Sprint Spectrum may give
Manager written notice at any time during the term of this agreement that
Sprint Spectrum no longer offers the Available Service.

       Sprint Spectrum may modify EXHIBIT 2.1.1 from time to time.  EXHIBIT
2.1.1 will be deemed amended upon delivery of the new EXHIBIT 2.1.1 to
Manager.

              2.1.2  SELECTED SERVICES.  During the term of this agreement.
and subject to the terms of this agreement, Manager has selected, and Sprint
Spectrum has agreed to furnish or cause to be furnished to Manager, the
Available Services listed on EXHIBIT 2.1.2 (which listed services will be the
Selected Services). Sprint Spectrum may require from time to time that
certain Available Services be Selected Services where necessary to comply
with legal or regulatory requirements (e.g., mandatory provision of emergency
911 service) or applicable operating constraints (e.g., delivery of
merchandise to the regional distribution centers of national retail
distributors).

              2.1.3  CHANGES TO SELECTED SERVICES.  If Manager determines it
no longer requires a Selected Service, then Manager must give Sprint Spectrum
written notice at least 3 months prior to the date on which Manager wishes to
discontinue its use of such Selected Service.

       If Sprint Spectrum determines to no longer offer an Available Service
and such service is one of Manager's Selected Services, then Sprint Spectrum
must give Manager written notice at least 9 months prior to its
discontinuance of such Available Service that Sprint Spectrum will no longer
offer such Available Service. If the Available Service to be discontinued is
required by

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Sprint Spectrum to be a Selected Service, then Sprint Spectrum will use
commercially reasonable efforts to (a) help Manager provide the service
itself or find another vendor to provide the service, and (b) facilitate
Manager's transition to the new service provider.

              2.1.4  PERFORMANCE OF SELECTED SERVICES.  Sprint Spectrum may
select the method, location and means of providing the Selected Services.  If
Sprint Spectrum wishes to use Manager's facilities to provide the Selected
Services, Sprint Spectrum must obtain Manager's prior written consent.

       2.2    THIRD PARTY VENDORS.  Some of the Available Services might be
provided by third party vendors under arrangements between Sprint Spectrum
and the third party vendors. In some instances, Manager may receive Available
Services from a third party vendor under the same terms and conditions that
Sprint Spectrum receives such services, in other instances, Manager may
receive Available Services under the terms and conditions set forth in an
agreement between Manager and the third party vendor. If Manager wishes to
engage a third party vendor to provide Available Services, Selected Services,
or Available Services that Sprint Spectrum will no longer offer, Manager must
first obtain Sprint Spectrum's prior written consent, which consent will not
be unreasonably withheld. Before Manager may obtain from the third party
vendor any Available Services, Selected Services, or Available Services that
Sprint Spectrum will no longer offer, such vendor must execute an agreement
prepared by Sprint Spectrum that obligates the vendor to maintain the
confidentiality of any proprietary information and that prohibits the vendor
from using any proprietary technology, information or methods for its benefit
or the benefit of any other person or entity. Manager's use of a third party
vendor that is not providing Available Services to Manager on behalf of
Sprint PCS under the Management Agreement will not qualify for assumed
compliance with the Program Requirements under Sections 7.1(a)(ii) or 8.1(b)
of the Management Agreement.

       2.3    CONTRACTS.  Manager will notify Sprint Spectrum of any contract
or other arrangement Manager has with any other party that will affect how
Sprint Spectrum is to provide the Selected Services.

                      3.     FEES FOR SELECTED SERVICES

       3.1    PAYMENT OF FEES.  Sprint Spectrum and Manager agree that the
fees for the Available Services will initially be those set forth on EXHIBIT
2.1.1, which fees represent an adjustment to any fees paid by Sprint PCS to
Manager under Section 10 of the Management Agreement. The monthly charge for
any fees based on the number of subscribers of the Service Area Network will
be determined based on the number of subscribers as of the 15th day of the
month for which the charge is being calculated. Manager agrees to pay the
fees to Sprint Spectrum within 20 days after the date of the invoice. If
Manager enters into an agreement with a third party vendor under Section 2.2,
Manager agrees to pay the fees for the services rendered by the third party
vendor in accordance with the terms and conditions of such agreement.

       3.2    ADJUSTMENT OF FEES.  Sprint Spectrum may change the fee for any
service it provides once during any 12-month period by delivering a new
EXHIBIT 2.1.1 to Manager.  EXHIBIT 2.1.1 will be deemed amended on the
effective date noted on the new EXHIBIT 2.1.1,

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which will be at least 30 days after delivering the new EXHIBIT 2.1.1.
Manager must notify Sprint Spectrum in writing before the effective date of
the new EXHIBIT 2.1.1 if Manager wishes to discontinue a Selected Service for
which the price is being increased (a "Cancelled Service"). If Manager
discontinues a Selected Service under this Section 3.2, Sprint Spectrum will,
at Manager's option, continue to provide the Cancelled Service and to charge
Manager the current fee (I.E., the fee under the EXHIBIT 2.1.1 in effect on
the date Manager gives its cancellation notice to Sprint Spectrum) for the
Cancelled Service for up to 9 months from the date Sprint Spectrum gives
Manager notice of the price change or until Manager no longer needs the
Cancelled Service, whichever occurs first. If Sprint Spectrum continues to
provide the Cancelled Service after the 9-month period, Sprint Spectrum will
apply the new fee. under the new EXHIBIT 2.1.1, and such fee will be applied
retroactively as of the effective date of the new schedule. Manager agrees to
pay such retroactive charge within 10 days after the date of the invoice for
such charge.

       3.3    LATE PAYMENTS.  Any payment due under this Section 3 that is
not paid by Manager to Sprint Spectrum in accordance with the terms of this
agreement will bear interest at the Default Rate beginning (and including)
the 6th day after the due date until (and including) the date on which such
payment is made.

       3.4    TAXES.  Manager will pay or reimburse Sprint Spectrum for any
sales, use, gross receipts or similar tax, administrative fee,
telecommunications fee or surcharge for taxes or fees levied by a
governmental authority on the fees and charges payable to Sprint Spectrum by
Manager.

                4.     TERM; TERMINATION; EFFECT OF TERMINATION

       4.1    TERM.  This agreement commences on the date of execution and
continues until the Management Agreement terminates. This agreement
automatically terminates upon termination of the Management Agreement.
Neither party may terminate this agreement for any reason other than the
termination of the Management Agreement.

       4.2    EFFECT OF TERMINATION. Upon the termination of this agreement,
all rights and obligations of each party under this agreement will
immediately cease, except that:

              (a)    Any rights arising out of a breach of any terms of this
agreement will survive any termination of this agreement;

              (b)    The provisions of this Section 4.2 and Sections 5.2, 6,
7, and 9 will survive any termination of this agreement; and

              (c)    The payment obligations under Section 3 will survive any
termination of this agreement if, and to the extent, any fees have accrued or
are otherwise due and owing from Manager to Sprint Spectrum or any Sprint
Spectrum Related Party as of the date of termination of this agreement.

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                5.     BOOKS AND RECORDS; CONFIDENTIAL INFORMATION

       5.1    BOOKS AND RECORDS.

              5.1.1  GENERAL.  Each party must keep and maintain books and
records to support and document any fees, costs, expenses or other charges
due in connection with the provisions set forth in this agreement. The
records must be retained for a period of at least 3 years after the fees,
costs, expenses or other charges to which the records relate have accrued and
have been paid, or such other period as may be required by law.

              5.1.2  AUDIT.  On reasonable advance written notice by the
Manager, but no more frequently than annually, Sprint PCS will provide a
report issued in conformity with Statement of Auditing Standard No. 70
"Reports on the Processing of Transactions by Service Organizations" ("TYPE
II REPORT" or "MANAGER MANAGEMENT REPORT"). Such report will be prepared by
independent auditors and will provide an opinion on the controls placed in
operation and tests of operating effectiveness of those controls in effect at
Sprint PCS over the Manager Management Processes. "Manager Management
Processes" include those services generally provided within the Management
Agreement, primarily billing and collection of Collected Revenues. The
Manager is responsible for costs incurred attributable to such requested
procedures with respect to the services provided under this agreement,
including without limitation discussion of the billing and collection of
Collected Revenues. This report will be made available to the other party
upon such other party's request.

              5.1.3  CONTESTING AN AUDIT.  If the party that did not select
the independent auditor does not agree with the findings of the audit, then
such party can contest the findings by providing notice of such disagreement
to the other party (the "DISPUTE NOTICE"). The date of delivery of such
notice is the "DISPUTE NOTICE DATE." If the parties are unable to resolve the
disagreement within 10 Business Days after the Dispute Notice Date, they will
resolve the disagreement in accordance with the following procedures.

       The two parties and the auditor that conducted the audit will all
agree on an independent certified public accountant with a regional or
national accounting practice in the wireless telecommunications industry (the
"Arbiter") within 15 Business Days after the Dispute Notice Date. If, within
15 Business Days after the Dispute Notice Date, the three parties fail to
agree on the Arbiter, then at the request of either party to this agreement,
the Arbiter will be selected pursuant to the rules then in effect of the
American Arbitration Association. Each party will submit to the Arbiter
within 5 Business Days after its selection and engagement all information
reasonably requested by the Arbiter to enable the Arbiter to independently
resolve the issue that is the subject of the Dispute Notice. The Arbiter will
make its own determination of the amount of fees, costs, expenses or other
charges payable under this agreement with respect to the period audited. The
Arbiter will issue a written report of its determination in reasonable detail
and will deliver a copy of the report to the parties within 10 Business Days
after the Arbiter receives all of the information reasonably requested. The
determination made by the Arbiter will be final and binding and may be
enforced by any court having jurisdiction. The parties will cooperate fully
in

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assisting the Arbiter and will take such actions as are necessary to expedite
the completion of and to cause the Arbiter to expedite its assignment.

       If the amount owed by a contesting party is reduced by more than 10%
or the amount owed to a contesting party is increased by more than 10% then
the non-contesting party will pay the costs and expenses of the Arbiter,
otherwise the contesting party will pay the costs and expenses of the Arbiter.

       5.2    CONFIDENTIAL INFORMATION.

              (a)    Except as specifically authorized by this agreement,
each of the parties must, for the term of this agreement and 3 years after
the date of termination of this agreement, keep confidential, not disclose to
others and use only for the purposes authorized in this agreement, all
Confidential Information disclosed by the other party to the party in
connection with this agreement, except that the foregoing obligation will not
apply to the extent that any Confidential Information:

                     (i)    is or becomes, after disclosure to a party, publicly
       known by any means other than through unauthorized acts or omissions of
       the party or its agents; or

                     (ii)   is disclosed in good faith to a party by a third
       party entitled to make the disclosure.

              (b)    Notwithstanding the foregoing, a party may use, disclose or
authorize the disclosure of Confidential Information that it receives that:

                     (i)    has been published or is in the public domain, or
       that subsequently comes into the public domain, through no fault of the
       receiving party;

                     (ii)   prior to the effective date of this agreement was
       properly within the legitimate possession of the receiving party, or
       subsequent to the effective date of this agreement, is lawfully received
       from a third party having rights to publicly disseminate the Confidential
       Information without any restriction and without notice to the recipient
       of any restriction against its further disclosure;

                     (iii)  is independently developed by the receiving party
       through persons or entities who have not had, either directly or
       indirectly, access to or knowledge of the Confidential Information;

                     (iv)   is disclosed to a third parry consistent with the
       terms of the written approval of the party originally disclosing the
       information;

                     (v)    is required by the receiving party to be produced
       under order of a court of competent jurisdiction or other similar
       requirements of a governmental agency, and the Confidential Information
       will otherwise continue to be Confidential Information required to be
       held confidential for purposes of this agreement;

<PAGE>

                     (vi)   is required by the receiving party to be disclosed
       by applicable law or a stock exchange or association on which the
       receiving party's securities (or those of its Related Parties) are or may
       become listed; or

                     (vii)  is disclosed by the receiving party to a financial
       institution or accredited investor (as that term is defined in Rule
       501(a) under the Securities Act of 1933) that is considering providing
       financing to the receiving party and which financial institution or
       accredited investor has agreed to keep the Confidential Information
       confidential in accordance with an agreement at least as restrictive as
       this Section 5.

              (c)    The party making a disclosure under Sections 5.2(b)(v),
5.2(b)(vii) or 5.2(b)(vii) must inform the non-disclosing party as promptly
as is reasonably necessary to enable the non-disclosing party to take action
to, and use the disclosing party's reasonable best efforts to, limit the
disclosure and maintain confidentiality to the extent practicable.

              (d)    Manager will not, except when serving in the capacity of
Manager under this agreement, use any Confidential Information of any kind
that it receives under or in connection with this agreement. For example, if
Manager operates a wireless company in a different licensed area, Manager may
not use any of the Confidential Information received under or in connection
with this agreement in operating its other wireless business.

                            6.     INDEMNIFICATION

       6.1    INDEMNIFICATION BY SPRINT SPECTRUM.  Sprint Spectrum agrees to
indemnify, defend and hold harmless Manager, its directors, managers,
officers and employees from and against any and all claims, demands, causes
of action, losses, actions, damages, liability and expense, including costs
and reasonable attorneys' fees, against Manager, its directors, managers,
officers and employees arising from or relating to the violation by Sprint
Spectrum, its directors, officers, employees, contractors, subcontractors,
agents or representatives of any law, regulation or ordinance applicable to
Sprint Spectrum in its performance of the Selected Services, or by Sprint
Spectrum's, or its directors', officers', employees', contractors',
subcontractors', agents' or representatives' breach of any representation,
warranty or covenant contained in this agreement, except where and to the
extent the claim, demand, cause of action, loss, action, damage, liability
and expense results from the negligence or willful misconduct of Manager, its
directors, managers, officers, employees, agents or representatives. Sprint
Spectrum's indemnification obligations under this Section 6.1 do not apply to
any third party vendors that provide services (including Selected Services)
directly to Manager or Manager's Related Parties under a separate agreement.

       6.2    INDEMNIFICATION BY MANAGER.  Manager agrees to indemnify,
defend and hold harmless Sprint Spectrum, its directors, officers and
employees from and against any and all claims, demands, causes of action,
losses, actions, damages, liability and expense, including costs and
reasonable attorneys' fees, against Sprint Spectrum, its directors, officers
and employees arising from or relating to Manager's, or its directors',
managers', officers', employees', contractors', subcontractors', agents' or
representatives' violation of any law, regulation or ordinance applicable to
Manager, or by Manager's, or its directors', managers',

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officers', employees', contractors', subcontractors', agents' or
representatives' breach of any representation, warranty or covenant contained
in this agreement. Manager's ownership of the Operating Assets or the
operation of the Service Area Network, except where and to the extent the
claim, demand, cause of action, loss, action, damage, liability and expense
results from the negligence or willful misconduct of Sprint Spectrum, its
directors, officers, employees, contractors, subcontractors, agents or
representatives.

       6.3    PROCEDURE.

              6.3.1  NOTICE.  Any party being indemnified ("INDEMNITEE") will
give the party making the indemnification ("INDEMNITOR") written notice as
soon as practicable but no later than 5 Business Days after the party becomes
aware of the facts, conditions or events that give rise to the claim for
indemnification if:

              (a)    any claim or demand is made or liability is asserted
against Indemnitee; or

              (b)    any suit, action, or administrative or legal proceeding
is instituted or commenced in which Indemnitee is involved or is named as a
defendant either individually or with others.

       Failure to give notice as described in this Section 6.3.1 does not
modify the indemnification obligations of this provision, except if
Indemnitor is harmed by failure to provide timely notice to Indemnitor, then
Indemnitor does not have to indemnify Indemnitee for the harm caused by
failure to give the timely notice.

              6.3.2  DEFENSE BY INDEMNITOR.  If within 30 days after giving
notice Indemnitee receives written notice from Indemnitor stating that
Indemnitor disputes or intends to defend against the claim, demand,
liability, suit, action or proceeding, then Indemnitor will have the right to
select counsel of its choice and to dispute or defend against the claim,
demand, liability, suit, action or procedding.

       Indemnitee will fully cooperate with Indemnitor in the dispute or
defense so long as Indemnitor is conducting the dispute or defense diligently
and in good faith.  Indemnitor is not permitted to settle the dispute or
claim without prior written approval of Indemnitee, which approval shall not
be unreasonably withheld.  Even though Indemnitor selects counsel of its
choice, Indemnitee has the right to retain additional representation by
counsel of its choice to participate in the defense at Indemnitee's sole cost
and expense.

              6.3.3  DEFENSE BY INDEMNITEE.  If no notice of intent to
dispute or defend is received by Indemnitee within the 30-day period, or if a
diligent and good faith defense is not or ceases to be conducted, Indemnitee
has the right to dispute and defense against the claim, demand or other
liability at the sole cost and expense of Indemnitor and to settle the claim,
demand or other liability, and in either event to be indemnified as provided
in this section 6. Indemnitee is not permitted to settle the dispute or claim
without the prior written approval of Indemnitor, which approval will not be
unreasonably withheld.

<PAGE>

              6.3.4  COSTS. Indemnitor's indemnity obligation includes
reasonable attorneys' fees, investigation costs, and all other reasonable
costs and expenses incurred by Indemnitee from the first notice that any
claim or demand has been made or may be made, and is not limited in any way
by any limitation on the amount or type of damages, compensation, or benefits
payable under applicable workers' compensation acts, disability benefit acts,
or other employee benefit acts.

                            7. DISPUTE RESOULUTION

       7.1    NEGOTIATION.   The parties will attempt in good faith to
resolve any dispute arising out of or relating to this agreement promptly by
negotiation between or among representatives who have authority to settle the
controversy. Either party may escalate a dispute not resolved in the normal
course of business to the appropriate (as determined by the party) officers
of the parties by providing written notice to the other party.

       Within 10 Business Days after delivery of the notice, the appropriate
officers of each party will meet at a mutually acceptable time and place, and
thereafter as often as they deem reasonably necessary, to exchange relevant
information and to attempt to resolve the dispute.

       Either party may elect, by giving written notice to the other party,
to escalate any dispute arising out of or relating to the determination of
fees that is not resolved in the normal course of business or by the audit
process set forth in Sections 5.1.2 and 5.1.3, first to the appropriate
financial or accounting officers to be designated by each party. The
designated officers will meet in the manner described in the preceding
paragraph. If the matter has not been resolved by the designated officers
within 30 days after the notifying party's notice, either party may elect to
escalate the dispute to the appropriate (as determined by the party) officers
in accordance with the prior paragraphs of this Section 7.1.

       7.2    UNABLE TO RESOLVE.  If a dispute has not been resolved within
60 days after the notifying party's notice, the parties will continue to
operate under this agreement and sue the other party for damages or seek
other appropriate remedies as provided in this agreement, except neither
party may bring a suit for damages based on an event that occurs during the
first two years of this agreement.

       7.3    ATTORNEYS AND INTENT.  If an officer intends to be accompanied
at a meeting by an attorney, the other party's officer will be given at least
3 Business Days prior notice of the intention and may also be accompanied by
an attorney. All negotiations under this Section 7 are confidential and will
be treated as compromise and settlement negotiations for purposes of the
Federal Rules of Civil Procedure and state rules of evidence and civil
procedure.

                  8.     REPRESENTATIONS AND WARRANTIES

       Each party for itself makes the following representations and
warranties to the other party:

<PAGE>

       8.1    DUE INCORPORATION OR FORMATION; AUTHORIZATION OF AGREEMENTS.
The party is either a corporation, limited liability company, or limited
partnership duly organized, validly existing and in good standing under the
laws of the jurisdiction of its organization. Manager is qualified to do
business and in good standing in every jurisdiction in which the Service Area
is located. The party has the full power and authority to execute and deliver
this agreement and to perform its obligations under this agreement.

       8.2    VALID AND BINDING OBLIGATION.  This agreement constitutes the
valid and binding obligation of the party, enforceable in accordance with its
terms, except as may be limited by principles of equity or by bankruptcy,
insolvency, reorganization, moratorium or other similar laws affecting the
enforcement of creditors' rights generally.

       8.3    NO CONFLICT; NO DEFAULT.  Neither the execution, delivery and
performance of this agreement nor the consummation by the party of the
transactions contemplated in this agreement will conflict with, violate or
result in a breach of (a) any law, regulation, order, writ, injunction,
decree, determination or award of any governmental authority or any
arbitrator, applicable to such party, or (b) any term, condition or provision
of the articles of incorporation, certificate of limited partnership,
certificate of organization, bylaws, partnership agreement or limited
liability company agreement (or other governing documents) of such party or
of any material agreement or instrument to which such party is or may be
bound or to which any of its material properties or assets is subject.

       8.4    LITIGATION.  No action, suit, proceeding or investigation is
pending or, to the knowledge of the party, threatened against or affecting
the party or any of its properties, assets or businesses in any court or
before or by any governmental agency that could, if adversely determined,
reasonably be expected to have a material adverse effect on the party's
ability to perform its obligations under this agreement. The party has not
received any currently effective notice of any default that could reasonably
be expected to result in a breach of the preceding sentence.

                       9.     GENERAL PROVISIONS

       9.1    NOTICES.  Any notice, payment, demand, or communication
required or permitted to be given by any provision of this agreement must be
in writing and mailed (certified or registered mail, postage prepaid, return
receipt requested), sent by hand or overnight courier, or sent by facsimile
(with acknowledgment received and a copy sent by overnight courier), charges
prepaid and addressed described on the Notice Address Schedule attached to
the Master Signature Page, or to any other address or number as the person or
entity may from rime to time specify by written notice to the other parties.

       All notices and other communications given to a party in accordance
with the provisions of this agreement will be deemed to have been given when
received.

       9.2    CONSTRUCTION.  This agreement will be construed simply
according to its fair meaning and not strictly for or against either party.

<PAGE>

       9.3    HEADINGS.  The table of contents, section and other headings
contained in this agreement are for reference purposes only and are not
intended to describe, interpret, define, limit or expand the scope, extent or
intent of this agreement.

       9.4    FURTHER ACTION.  Each party agrees to perform all further acts
and execute, acknowledge, and deliver any documents that may be reasonably
necessary, appropriate, or desirable to carry out the intent and purposes of
this agreement.

       9.5    SPECIFIC PERFORMANCE.  Each party agrees with the other party
that the party would be irreparably damaged if any of the provisions of this
agreement were not performed in accordance with their specific terms and that
monetary damages alone would not provide an adequate remedy. Accordingly, in
addition to any other remedy to which the non-breaching party may be
entitled, at law or in equity, the non-breaching party will be entitled to
injunctive relief to prevent breaches of this agreement and specifically to
enforce the terms and provisions of this agreement.

       9.6    ENTIRE AGREEMENT; AMENDMENTS.  The provisions of this agreement
and the Management Agreement (if Sprint Spectrum is a party to that
agreement) (including the exhibits to those agreements) set forth the entire
agreement and understanding between the parties as to the subject matter of
this agreement and supersede all prior agreements, oral or written, and other
communications between the parties relating to the subject matter of this
agreement. Except for Sprint Spectrum's right to amend the Available Services
and the fees charged for such services as shown on EXHIBIT 2.1.1, and
Manager's right to amend the Selected Services listed on EXHIBIT 2.1.2, this
agreement may be modified or amended only by a written amendment signed by
persons or entities authorized to bind each party.

       9.7    LIMITATION ON RIGHTS OF OTHERS.  Nothing in this agreement,
whether express or implied, will be construed to give any person or entity
other than the parties any legal or equitable right, remedy or claim under or
in respect of this agreement.

       9.8    WAIVERS; REMEDIES.  The observance of any term of this
agreement may be waived (whether generally or in a particular instance arid
either retroactively or prospectively) by the party entitled to enforce the
term, but any waiver is effective only if in a writing signed by the party
against which the waiver is to be asserted. Except as otherwise provided in
this agreement, no failure or delay of either party in exercising any power
or right under this agreement will operate as a waiver of the power or right,
nor will any single or partial exercise of any right or power preclude any
other or further exercise of the right or power or the exercise of any other
right or power.

       Sprint Spectrum is not in breach of any covenant in this agreement, if
failure of such party to comply with such covenant or Sprint Spectrum's
non-compliance with the covenant results primarily from:

                     (i)    any FCC order or any other injunction issued by any
       governmental authority impeding the ability to comply with the covenant;

<PAGE>

                     (ii)   the failure of any governmental authority to grant
       any consent, approval, waiver, or authorization or any delay on the part
       of any governmental authority in granting any consent, approval, waiver
       or authorization;

                     (iii)  the failure of any vendor to deliver in a timely
       manner any equipment or service; or

                     (iv)   any act of God, act of war or insurrection, riot,
       fire, accident, explosion, labor unrest, strike, civil unrest, work
       stoppage, condemnation or any similar cause or event not reasonably
       within the control of Sprint Spectrum.

       9.9    WAIVER OF JURY TRIAL.  EACH PARTY WAIVES, TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN
RESPECT OF ANY ACTION, SUIT OR PROCEEDING ARISING OUT OF OR RELATING TO THIS
AGREEMENT.

       9.10   BINDING EFFECT.  Except as otherwise provided in this
agreement, this agreement is binding upon and inures to the benefit of the
parties and their respective and permitted successors, transferees, and
assigns, including any permitted successor, transferee or assignee of the
Management Agreement. The parties intend that this agreement bind only the
party signing this agreement and that the agreement is not binding on the
Related Parties of a party unless the agreement provides that Related Parties
are bound.

       9.11   GOVERNING LAW.  The internal laws of the State of Missouri
(without regard to principles of conflicts of law) govern the validity of
this agreement, the construction of its terms, and the interpretation of the
rights and duties of the parties.

       9.12   SEVERABILITY.  The parties intend every provision of this
agreement to be severable. If any provision of this agreement is held to be
illegal, invalid, or unenforceable for any reason, the parties intend that a
court enforce the provision to the maximum extent permissible so as to effect
the intent of the parties (including the enforcement of the remaining
provisions). If necessary to effect the intent of the parties, the parties
will negotiate in good faith to amend this agreement to replace the parties.

       9.13   LIMITATION OF LIABILITY.  NO PARTY WILL BE LIABLE TO THE OTHER
PARTY FOR SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE
DAMAGES, OR LOSS OF PROFITS, ARISING FROM THE RELATIONSHIP OF THE PARTIES OR
THE CONDUCT OF BUSINESS UNDER, OR BREACH OF, THIS AGREEMENT, EXCEPT WHERE
SUCH DAMAGES OR LOSS OF PROFITS ARE CLAIMED BY OR AWARDED TO A THIRD PARTY IN
A CLAIM OR ACTION AGAINST WHICH A PARTY TO THIS AGREEMENT HAS A SPECIFIC
OBLIGATION TO INDEMNIFY ANOTHER PARTY TO THIS AGREEMENT.

       9.14   NO ASSIGNMENT; EXCEPTIONS.  This agreement may only be assigned
in conjunction with and to the same party or parties to whom the Management
Agreement has been validly assigned under the Management Agreement's terms
and conditions.

<PAGE>

       9.15   DISCLAIMER OF AGENCY.  Neither party by this agreement makes
the other party a legal representative or agent of the party, nor does either
party have the right to obligate the other party in any manner, except if the
other party expressly permits the obligation by the party or except for
provisions in this agreement expressly authorizing one party to obligate the
other.

       9.16   INDEPENDENT CONTRACTORS.  The parties do not intend to create
any partnership, joint venture or other profit-sharing arrangement,
landlord-tenant or lessor-lessee relationship, employer-employee
relationship, or any other relationship other than that expressly provided in
this agreement. Neither party to this agreement has any fiduciary duty to the
other party.

       9.17   EXPENSE.  Each party bears the expense of complying with this
agreement except as otherwise expressly provided in this agreement.

       9.18   GENERAL TERMS.

              (a)    This agreement, including the attached Schedule of
Definitions, is to be interpreted in accordance with the following rules of
construction:

                     (i)    The definitions in this agreement apply equally to
       both the singular and plural forms of the terms defined unless the
       context otherwise requires;

                     (ii)   The words "include," "includes" and "including" are
       deemed to be followed by the phrase "without limitation";

                     (iii)  All references in this agreement to Sections and
       Exhibits are references to Sections of, and Exhibits to, this agreement,
       unless otherwise specified; and

                     (iv)   All references to any agreement or other instrument
       or statute or regulation are to it as amended and supplemented from time
       to time (and, in the case of a statute or regulation, to any
       corresponding provisions of successor statutes or regulations), unless
       the context otherwise requires.

              (b)    Any reference in this agreement to a "day" or number of
"days" (without the explicit qualification of "BUSINESS") is a reference to a
calendar day or number of calendar days. If any action or notice is to be
taken or given on or by a particular calendar day, and the calendar day is
not a Business Day, then the action or notice may be taken or given on the
next Business Day.

       9.19   CONFLICTS WITH MANAGEMENT AGREEMENT.  The provisions of the
Management Agreement govern over those of this Services Agreement if the
provisions contained in this agreement conflict with analogous provisions in
the Management Agreement.

       9.20   MASTER SIGNATURE PAGE.  Each party agrees that it will execute
the Master Signature Page that evidences such party's agreement to execute,
become a party to and be bound by this agreement, which document is
incorporated herein by this reference.

<PAGE>

                                                   EXHIBIT 2.1.1

                                        AVAILABLE SERVICES AND FEES SCHEDULE
                                                      `98/99
<TABLE>
<CAPTION>
AVAILABLE SERVICES                        OPTION #1       OPTION # 2         OPTION #3        PRICE        DRIVER
------------------------------------   --------------   --------------   ----------------   ----------   ----------
<S>                                    <C>              <C>              <C>                <C>          <C>
Billing                                      S                S                 M               ***         ***
Customer Care                                S                S                 M               ***         ***
Activation                                   S                S                 M               ***         ***
Credit Checks                                S                S                 M               ***         ***
Handset Logistics                            S                S              S-Note 1           ***         ***
Remote Switching                             S                S                 M                           ***
NOCC                                         S                S              S-Note 2           ***         ***
HLR                                          S                S                 M               ***         ***
Voice Mail                                   S                S                 M               ***         ***
Prepaid Services                             S                S                 M               ***         ***
Directory Assistance                         V                V                 M               ***         ***
Operator Services                            V                V                 M               ***         ***
Long Distance                                V                V                 V                           ***
Roaming Fees                                 S                S                 S                           ***
Roaming Clearinghouse Fees                   S                S                 S               ***         ***
Interconnect Fees                            S                S              S-Note 3           ***         ***
LIDB & CANM                                  S                S                 M                           ***
Inter Service Area Fees                      S                S                 S               ***         ***

Network Certification                        S                S                 S                           ***
</TABLE>

S = Sprint PCS Provided
M = Manager Provided
V = Vendor Provided (through Sprint PCS arrangements)

Note 1   Handset logistics services will be Selected Services for national
         retail distribution and inbound telesales channels.

Note 2   NOCC connectivity required to support Sprint PCS FCC and FAA
         obligations will be a Selected Service under any of the options
         outlined above. The fee for FCC and FAA required NOCC connectivity
         is TBD and may be less than the standard NOCC Price.

Note 3   Unless Manager arranges directly per section 1.4.

***Confidential portions omitted and filed separately with the Commission.<PAGE>
                                                                   Exhibit 10(c)

                          REGISTRATION RIGHTS AGREEMENT

                            dated as of May 11, 2000

                                  by and among

                                HOTJOBS.COM, LTD.

                                       and

                  THE SHAREHOLDERS LISTED ON SCHEDULE I HERETO

<PAGE>

                                TABLE OF CONTENTS

            THIS TABLE OF CONTENTS IS NOT PART OF THE REGISTRATION RIGHTS
AGREEMENT TO WHICH IT IS ATTACHED BUT IS INSERTED FOR CONVENIENCE ONLY.

                                                                            Page
                                                                             NO.

1.    Registration of Registrable Securities.................................1
      (a)  Filing of Shelf Registration Statement............................1
      (b)  Registration Expenses.............................................1

2.    Registration Procedures................................................1

3.    Holdback Agreement.....................................................4

4.    Indemnification........................................................4
      (a)  Indemnification by the Company....................................4
      (b)  Indemnification by the Shareholders...............................5
      (c)  Notices of Claims, etc............................................5
      (d)  Contribution......................................................6
      (e)  Other Indemnification.............................................7
      (f)  Indemnification Payments..........................................7

5.    Covenants Relating to Rule 144.........................................7

6.    Other Registration Rights..............................................7
      (a)  No Existing Agreements............................................7
      (b)  Future Agreements.................................................7
      (c)  Resumix Agreements................................................8

7.    Definitions............................................................8

8.    Miscellaneous.........................................................10
      (a)  Notices..........................................................10
      (b)  Entire Agreement.................................................10
      (c)  Amendment........................................................11
      (d)  Waiver...........................................................11
      (e)  No Third Party Beneficiary.......................................11
      (f)  No Assignment; Binding Effect....................................11
      (g)  Headings.........................................................11
      (h)  Invalid Provisions...............................................11
      (i)  Remedies; Legal Expenses.........................................12
      (j)  Governing Law....................................................12
      (k)  Counterparts.....................................................12

<PAGE>

            This REGISTRATION RIGHTS AGREEMENT dated as of May 11, 2000 is made
and entered by and among HotJobs.com, Ltd., a Delaware corporation (the
"COMPANY"), and the shareholders listed on SCHEDULE I hereto (collectively, the
"SHAREHOLDERS" and each individually, a "SHAREHOLDER"). Capitalized terms not
otherwise defined herein have the meanings set forth in SECTION 7.

            WHEREAS, the Company, Resumix Acquisition Corp., a Delaware
corporation wholly owned by the Company ("RAC"), Resumix, Inc., a Delaware
corporation ("RESUMIX"), and the Shareholders have entered into an Agreement and
Plan of Merger dated as of April 25, 2000, (the "MERGER AGREEMENT"), pursuant to
which, on the date hereof, RAC is merging with and into Resumix and Resumix is
becoming a wholly-owned subsidiary of the Company; and

            WHEREAS, as a condition to the Shareholders' willingness to enter
into the Merger Agreement, the Company has agreed to enter into this
Registration Rights Agreement providing for the Company's registration for sale
of Registrable Securities to be acquired by the Shareholders pursuant to the
Merger Agreement;

            NOW, THEREFORE, in consideration of the mutual covenants and
agreements set forth in this Registration Rights Agreement, and for other good
and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto agree as follows:

            1.    REGISTRATION OF REGISTRABLE SECURITIES. (a) FILING OF SHELF
REGISTRATION STATEMENT. The Company shall prepare and file with the Commission,
on or prior to August 31, 2000, and use its reasonable best efforts to cause to
be declared effective as soon as practicable after the date of the filing, a
registration statement on Form S-3 (or any other appropriate form if a
registration of the Registrable Securities for resale by the Shareholders on
Form S-3 is not available) under the Securities Act registering the Registrable
Securities. Such registration statement shall provide for the offering and sale
of such Registrable Securities to or through dealers, directly to one or more
other purchasers, through brokers and agents or through a combination of any
such methods of sale, including but not limited to a bulk sale to a brokerage
firm, but not pursuant to an underwritten Public Offering.

            (b)   REGISTRATION EXPENSES.  The Company will pay all Registration
Expenses incurred in connection with a registration of Registrable Securities
pursuant to PARAGRAPH (A) above.

            2.    REGISTRATION PROCEDURES. In connection with its obligations
under SECTION 1 to effect the registration and sale of the Registrable
Securities, the Company shall:

            (a)   prepare and file with the Commission such amendments and
      supplements to the shelf registration statement filed pursuant to SECTION
      1 and any prospectus used in connection therewith as may be necessary to
      maintain the effectiveness of such registration statement and to comply
      with the provisions of the Securities Act with respect to the disposition
      of all Registrable Securities covered by such registration statement, in
      accordance with the intended methods of disposition thereof on a
      continuous basis in accordance with Rule 415 promulgated under the
      Securities Act, until

<PAGE>

      the earlier of (i) two (2) years following the date of the Closing (plus a
      number of days equal to any period during which Shareholders are not
      permitted to engage in sales of Registrable Securities pursuant to SECTION
      3) and (ii) such time as there are no shares of Common Stock outstanding
      which constitute Registrable Securities;

            (b)   promptly notify the Shareholders:

                  i.   when such registration statement or any prospectus used
            in connection therewith, or any amendment or supplement thereto, has
            been filed and, with respect to such registration statement or any
            post-effective amendment thereto, when the same has become
            effective;

                  ii.  of any written request by the Commission for amendments
            or supplements to such registration statement or prospectus;

                  iii. of the notification to the Company by the Commission of
            its initiation of any proceeding with respect to the issuance by the
            Commission of, or of the issuance by the Commission of, any stop
            order suspending the effectiveness of such registration statement;
            and

                  iv.  of the receipt by the Company of any notification with
            respect to the suspension of the qualification of any Registrable
            Securities for sale under the applicable securities or blue sky laws
            of any jurisdiction;

            (c)   furnish to the Shareholders such number of conformed copies of
      such registration statement and of each amendment and supplement thereto
      (in each case including all exhibits and documents incorporated by
      reference), such number of copies of the prospectus contained in such
      registration statement (including each preliminary prospectus and any
      summary prospectus) and any other prospectus filed under Rule 424
      promulgated under the Securities Act, and such other documents, as the
      Shareholders may reasonably request to facilitate the disposition of the
      Registrable Securities covered by such registration statement;

            (d)   use its reasonable best efforts to register or qualify all
      Registrable Securities covered by such registration statement under such
      other securities or blue sky laws of such jurisdictions as the
      Shareholders shall reasonably request, to keep such registration or
      qualification in effect for so long as such registration statement remains
      in effect, and take any other action which may be reasonably necessary or
      advisable to enable the Shareholders to consummate the disposition in such
      jurisdictions of their Registrable Securities covered by such registration
      statement, except that the Company shall not for any such purpose be
      required (i) to qualify generally to do business as a foreign corporation
      in any jurisdiction wherein it would not but for the requirements of this
      paragraph be obligated to be so qualified, (ii) to subject itself to
      taxation in any such jurisdiction or (iii) to consent to general service
      of process in any such jurisdiction;

            (e)   use its best efforts to cause all Registrable Securities
      covered by such registration statement to be registered with or approved
      by such other governmental

                                     - 2 -
<PAGE>

      agencies or authorities as may be necessary to enable the Shareholders to
      consummate the disposition of such Registrable Securities;

            (f)   promptly notify the Shareholders, at any time when a
      prospectus relating thereto is required to be delivered under the
      Securities Act, of the happening of any event as a result of which any
      prospectus included in such registration statement, as then in effect,
      includes an untrue statement of a material fact or omits to state any
      material fact required to be stated therein or necessary to make the
      statements therein, in the light of the circumstances under which they
      were made, not misleading, and at the request of the Shareholders promptly
      prepare and furnish to the Shareholders a reasonable number of copies of a
      supplement to or an amendment of such prospectus as may be necessary so
      that, as thereafter delivered to the purchasers of such securities, such
      prospectus shall not include an untrue statement of a material fact or
      omit to state a material fact required to be stated therein or necessary
      to make the statements therein, in the light of the circumstances under
      which they were made, not misleading and the effectiveness of such
      registration statement shall be extended equitably to permit complete
      disposition of the Registrable Securities;

            (g)   otherwise use its reasonable best efforts to comply with all
      applicable rules and regulations of the Commission, and make available to
      its securityholders, as soon as reasonably practicable, an earnings
      statement covering the period of at least twelve (12) months, but not more
      than eighteen (18) months, beginning with the first full calendar month
      after the effective date of such registration statement, which earnings
      statement shall satisfy the provisions of Section 11(a) of the Securities
      Act and Rule 158 promulgated thereunder;

            (h)   make available for inspection by the Shareholders and any
      attorney, accountant or other agent retained by the Shareholders
      (collectively, the "INSPECTORS"), all financial and other records,
      pertinent corporate documents and properties of the Company (collectively,
      the "RECORDS") as shall be reasonably necessary to enable them to exercise
      their due diligence responsibility and cause the Company's officers,
      directors and employees to supply all information reasonably requested by
      any such Inspector in connection with such registration statement;
      PROVIDED that records which the Company determines, in good faith, to be
      confidential and which it notifies the Inspectors are confidential shall
      not be disclosed by the Inspectors unless (i) the disclosure of such
      Records is necessary to avoid or correct a misstatement or omission in the
      registration statement, (ii) the release of such Records is ordered
      pursuant to a subpoena or other order from a court of competent
      jurisdiction or (iii) the information in such Records has been made
      generally available to the public;

            (i)   provide a transfer agent and registrar for all Registrable
      Securities covered by such registration statement not later than the
      effective date of such registration statement; and

            (j)   use its reasonable best efforts to cause all Registrable
      Securities covered by such registration statement to be listed, upon
      official notice of issuance, on any securities exchange on which any of
      the securities of the same class as the Registrable Securities are then
      listed.

                                     - 3 -
<PAGE>

            In the event of the issuance of any stop order suspending the
effectiveness of the registration statement which includes Registrable
Securities, or any order suspending or preventing the use of any related
prospectus or suspending the qualification of any Registrable Securities
included in such registration statement for sale in any jurisdiction, the
Company will use its reasonable best efforts to promptly obtain the withdrawal
of such order.

            The Company may require the Shareholders to furnish the Company with
such information and affidavits regarding the Shareholders and the distribution
of their Registrable Securities as the Company may from time to time reasonably
request in writing in connection with such registration.

            The Shareholders agree, by acquisition of such Registrable
Securities, that upon receipt of any notice from the Company of the happening of
any event of the kind described in PARAGRAPH (F), the Shareholders will
forthwith discontinue their disposition of Registrable Securities pursuant to
the registration statement relating to such Registrable Securities until their
receipt of the copies of the supplemented or amended prospectus contemplated by
PARAGRAPH (F) and, if so directed by the Company, will deliver to the Company
(at the Company's expense) all copies, other than permanent file copies, then in
their possession of the prospectus relating to such Registrable Securities
current at the time of receipt of such notice.

            3.    HOLDBACK AGREEMENT. In the case of an underwritten Public
Offering by the Company in which shares of Common Stock (or securities
convertible into or exercisable or exchangeable for shares of Common Stock) are
being offered for the account of the Company and each of the Company's officers,
directors and 5% stockholders agree to identical agreements as set forth in this
Section 3 with respect to such Public Offering, unless the Managing Underwriter
otherwise agrees, each Shareholder, by acquisition of its Registrable
Securities, agrees not to effect any public sale or distribution (including a
sale under Rule 144) of such securities, or any securities convertible into or
exchangeable or exercisable for such securities, during the seven (7) days prior
to and the ninety (90) days after the effective date of any registration
statement filed by the Company in connection with such Public Offering (or for
such shorter period of time as is sufficient and appropriate, in the opinion of
the Managing Underwriter, in order to complete the sale and distribution of the
securities included in such registration); PROVIDED that the restrictions
contained in this Section shall not apply (i) prior to the later of (A) December
31, 2000 or (B) the date 90 days following the date that the registration
statement which registers the Registrable Securities is declared effective by
the Commission (extended by any period referred to in SECTION 2(F) in which the
Shareholders are restricted from selling) or (ii) to any Shareholder owning
Registrable Securities representing less than 1% of the outstanding shares of
Common Stock.

            4.    INDEMNIFICATION. (a) INDEMNIFICATION BY THE COMPANY. The
Company shall, to the full extent permitted by law, indemnify and hold harmless
each Shareholder, its officers, directors, partners and affiliates, and each
other Person, if any, who controls such Shareholder within the meaning of the
Securities Act (each an "INDEMNIFIED PERSON"), against any losses, claims,
damages, expenses or liabilities, joint or several (together, "LOSSES"), to
which such Indemnified Person may become subject under the Securities Act or
otherwise, insofar as such Losses (or actions or proceedings, whether commenced
or threatened, in respect thereof) arise

                                     - 4 -
<PAGE>

out of or are based upon any untrue statement or alleged untrue statement of any
material fact contained in the shelf registration statement filed pursuant to
SECTION 1(A), any preliminary prospectus, final prospectus or summary prospectus
contained therein, or any amendment or supplement thereto, or any omission or
alleged omission to state therein a material fact required to be stated therein
or necessary to make the statements therein (in the case of a prospectus, in the
light of the circumstances under which they were made) not misleading, and the
Company will reimburse such Indemnified Person for all reasonable legal or any
other expenses reasonably incurred by such Indemnified Person in connection with
investigating or defending any such Loss (or action or proceeding in respect
thereof); PROVIDED that the Company shall not be liable in any such case to any
Indemnified Person to the extent that any such Loss (or action or proceeding in
respect thereof) arises out of or is based upon an untrue statement or alleged
untrue statement or omission or alleged omission made in any such registration
statement, preliminary prospectus, final prospectus, summary prospectus,
amendment or supplement in reliance upon and in conformity with information
furnished in writing to the Company by or on behalf of such Indemnified Person
specifically for use in the preparation thereof. Such indemnity shall remain in
full force and effect regardless of any investigation made by or on behalf of
any Indemnified Person, and shall survive the transfer of such securities by the
Shareholders.

            (b)   INDEMNIFICATION BY THE SHAREHOLDERS. Each Shareholder, as a
condition to including Registrable Securities in the shelf registration
statement filed pursuant to SECTION 1(A), shall, to the full extent permitted by
law, indemnify and hold harmless the Company, its directors and officers, and
each other Person, if any, who controls the Company within the meaning of the
Securities Act, against any Losses to which the Company or any such director or
officer or controlling Person may become subject under the Securities Act or
otherwise, insofar as such Losses (or actions or proceedings, whether commenced
or threatened, in respect thereof) arise out of or are based upon any untrue
statement or alleged untrue statement of any material fact contained in any such
registration statement, any preliminary prospectus, final prospectus or summary
prospectus contained therein, or any amendment or supplement thereto, or any
omission or alleged omission to state therein a material fact required to be
stated therein or necessary to make the statements therein (in the case of a
prospectus, in the light of the circumstances under which they were made) not
misleading, if such untrue statement or alleged untrue statement or omission or
alleged omission was made in reliance upon and in conformity with information
furnished in writing to the Company by or on behalf of such Shareholder
specifically for use in the preparation of such registration statement,
preliminary prospectus, final prospectus, summary prospectus, amendment or
supplement; PROVIDED that no Shareholder shall be liable under this paragraph
for any amount in excess of the net proceeds to such Shareholder of the
Registrable Securities sold by it. Such indemnity shall remain in full force and
effect regardless of any investigation made by or on behalf of the Company or
any such director, officer or controlling Person and shall survive the transfer
of such securities by any such Shareholder.

            (c)   NOTICES OF CLAIMS, ETC. Promptly after receipt by an
Indemnified Party of notice of the commencement of any action or proceeding
involving a claim referred to in the preceding PARAGRAPH (A) OR (B) of this
SECTION 4, such Indemnified Party will, if a claim in respect thereof is to be
made against an Indemnifying Party pursuant to such paragraphs, give written
notice to the latter of the commencement of such action, PROVIDED that the
failure of any Indemnified Party to give notice as provided herein shall not
relieve the Indemnifying Party of

                                     - 5 -
<PAGE>

its obligations under the preceding paragraphs of this SECTION 4, except to the
extent that the Indemnifying Party is actually prejudiced by such failure to
give notice. In case any such action is brought against an Indemnified Party,
the Indemnifying Party shall be entitled to participate in and to assume the
defense thereof, with counsel reasonably satisfactory to such Indemnified Party,
and after notice from the Indemnifying Party to such Indemnified Party of its
election so to assume the defense thereof, the Indemnifying Party shall not be
liable to such Indemnified Party for any legal or other expenses subsequently
incurred by the latter in connection with the defense thereof; PROVIDED that the
Indemnified Party may participate in such defense at the Indemnified Party's
expense. If (i) the Indemnifying Party is not entitled to, or elects not to,
assume the defense of a claim, (ii) the Indemnifying Party fails to take
reasonable steps necessary to defend diligently the claim within twenty (20)
days after receiving notice from the Indemnified Party that the Indemnified
Party believes it has failed to do so, (iii) the Indemnified Party who is the
defendant in any action which is also brought against the Indemnifying Party
reasonably shall have concluded that there shall be one or more legal defenses
available to the Indemnified Party which are not available to the Indemnifying
Party, or (iv) representation by both parties by the same counsel is otherwise
inappropriate under applicable standards of professional conduct, the
Indemnified Party shall have the right to assume or continue its own defense as
set forth above (but with no more than one firm of counsel for all Indemnified
Parties in each jurisdiction except to the extent any Indemnified Party
reasonably shall have concluded that there may be legal defenses available to
such Indemnified Party which are not available to other Indemnified Parties or
to the extent representation of all Indemnified Parties by the same counsel is
otherwise inappropriate under applicable standards of professional conduct) and
the Indemnifying Party shall be liable for any reasonable expenses therefor. No
Indemnifying Party shall consent to entry of any judgment or enter into any
settlement without the consent of the Indemnified Party, which consent will not
be unreasonably withheld or delayed. No Indemnifying Party shall be subject to
any liability for any settlement made without its consent, which consent shall
not be unreasonably withheld or delayed. The indemnification provided for under
this Registration Rights Agreement will remain in full force and effect
regardless of any investigation made by or on behalf of the Indemnified Party or
any officer, director or controlling Person of such Indemnified Party and will
survive the transfer of securities.

            (d)   CONTRIBUTION. If the indemnity and reimbursement obligation
provided for in any paragraph of this SECTION 4 is unavailable or insufficient
to hold harmless an Indemnified Party in respect of any Losses (or actions or
proceedings in respect thereof) referred to therein, then the Indemnifying Party
shall contribute to the amount paid or payable by the Indemnified Party as a
result of such Losses (or actions or proceedings in respect thereof) in such
proportion as is appropriate to reflect the relative fault of the Indemnifying
Party on the one hand and the Indemnified Party on the other hand in connection
with statements or omissions which resulted in such Losses, as well as any other
relevant equitable considerations, including the relative benefits received in
connection with the transaction. The relative fault shall be determined by
reference to, among other things, whether the untrue or alleged untrue statement
of a material fact or the omission or alleged omission to state a material fact
relates to information supplied by the Indemnifying Party or the Indemnified
Party and the parties' relative intent, knowledge, access to information and
opportunity to correct or prevent such untrue statement or omission. The parties
hereto agree that it would not be just and equitable if contributions pursuant
to this paragraph were to be determined by PRO RATA allocation or by any other
method of allocation which does not take account of the equitable considerations
referred to in the first sentence of

                                     - 6 -
<PAGE>

this paragraph. The amount paid by an Indemnified Party as a result of the
Losses referred to in the first sentence of this paragraph shall be deemed to
include any legal and other expenses reasonably incurred by such Indemnified
Party in connection with investigating or defending any Loss which is the
subject of this paragraph. Notwithstanding anything to the contrary contained
herein, no Shareholder shall be liable under this paragraph for any amount in
excess of the net proceeds to such Shareholder of the Registrable Securities
sold by it.

            No Indemnified Party guilty of fraudulent misrepresentation (within
the meaning of Section 11(f) of the Securities Act) shall be entitled to
contribution from the Indemnifying Party if the Indemnifying Party was not
guilty of such fraudulent misrepresentation.

            (e)   OTHER INDEMNIFICATION. Indemnification similar to that
specified in the preceding paragraphs of this SECTION 4 (with appropriate
modifications) shall be given by the Company and the Shareholders with respect
to any required registration or other qualification of securities under any
federal or state law or regulation of any governmental authority other than the
Securities Act. The provisions of this SECTION 4 shall be in addition to any
other rights to indemnification or contribution which an Indemnified Party may
have pursuant to law, equity, contract or otherwise.

            (f)   INDEMNIFICATION PAYMENTS. The indemnification required by this
SECTION 4 shall be made by periodic payments of the amount thereof during the
course of the investigation or defense, as and when bills are received or Losses
are incurred.

            5.    COVENANTS RELATING TO RULE 144. The Company will, for a period
of up to two (2) years following the date of the Closing, file reports in
compliance with the Exchange Act, will comply with all rules and regulations of
the Commission applicable in connection with the use of Rule 144 and will take
such other actions and furnish the Shareholders with such other information as
the Shareholders may reasonably request to the extent necessary to permit the
Shareholders to sell the Registrable Securities pursuant to Rule 144.

            6.    OTHER REGISTRATION RIGHTS. (a) NO EXISTING AGREEMENTS. The
Company represents and warrants to the Shareholders that there is not in effect
on the date hereof any agreement by the Company pursuant to which any holders of
securities of the Company have a right to cause the Company to register or
qualify such securities under the Securities Act or any securities or blue sky
laws of any jurisdiction that would conflict or be inconsistent with any
provision of this Registration Rights Agreement.

            (b)   FUTURE AGREEMENTS. The Company shall not hereafter agree with
the holders of any securities issued or to be issued by the Company to register
or qualify such securities under the Securities Act or any securities or blue
sky laws of any jurisdiction that would conflict or be inconsistent with any
provision of this Registration Rights Agreement. Nothing contained in this
Registration Rights Agreement is meant to explicitly or implicitly restrict the
Company from granting to any such holder priority with respect to registration
rights over any shares issued to the Shareholders.

                                     - 7 -
<PAGE>

            (c)   RESUMIX AGREEMENTS. The Shareholders represent and warrant to
the Company that they have terminated any and all agreements relating to the
registration of their shares of Resumix capital stock.

            7.    DEFINITIONS. (a) Except as otherwise specifically indicated,
the following terms will have the following meanings for all purposes of this
Registration Rights Agreement:

            "BUSINESS DAY" means a day other than Saturday, Sunday or any other
day on which banks located in the State of New York are authorized or obligated
to close.

            "CLOSING" has the meaning ascribed to it in the Merger Agreement.

            "COMMISSION" means the United States Securities and Exchange
Commission, or any successor governmental agency or authority.

            "COMMON STOCK" means shares of common stock, par value $.01 per
share, of the Company, as constituted on the date hereof, and any stock into
which such Common Stock shall have been changed or any stock resulting from any
reclassification of such Common Stock.

            "COMPANY" has the meaning ascribed to it in the preamble.

            "EXCHANGE ACT" means the Securities Exchange Act of 1934, as
amended, and the rules and regulations promulgated thereunder.

            "INDEMNIFIED PARTY" means any party referred to in SECTION 4 as
being entitled to indemnity in accordance with such Section.

            "INDEMNIFYING PARTY" means a party obligated to provide indemnity in
accordance with SECTION 4.

            "INSPECTORS" has the meaning ascribed to it in SECTION 2(I).

            "LOSSES" has the meaning ascribed to it in SECTION 4(A).

            "MANAGING UNDERWRITER" means, with respect to any Public Offering,
the underwriter or underwriters managing such Public Offering.

            "MERGER AGREEMENT" has the meaning ascribed to it in the preamble.

            "NASD" means the National Association of Securities Dealers.

            "PERSON" means any natural person, corporation, limited liability
company, general partnership, limited partnership, proprietorship, other
business organization, trust, union or association.

                                     - 8 -
<PAGE>

            "PUBLIC OFFERING" means any offering of Common Stock (or securities
convertible into or exercisable or exchangeable for shares of Common Stock) to
the public, either on behalf of the Company or any of its securityholders,
pursuant to an effective registration statement under the Securities Act (other
than on Forms S-4 or S-8 or any successor forms thereto).

            "RECORDS" has the meaning ascribed to it in SECTION 2(I).

            "REGISTRABLE SECURITIES" means (i) the shares of Common Stock
received by the Shareholders pursuant to ARTICLE II of the Merger Agreement, and
(ii) any additional shares of Common Stock issued or distributed by way of a
dividend, stock split or other distribution in respect of such shares, or
acquired by way of any rights offering or similar offering made in respect of
such shares. As to any particular Registrable Securities, such securities shall
cease to be Registrable Securities when (i) a registration statement with
respect to the sale of such securities shall have become effective under the
Securities Act and such securities shall have been disposed of in accordance
with such registration statement, (ii) they shall have been distributed to the
public pursuant to Rule 144, or (iii) they shall have ceased to be outstanding.

            "REGISTRATION EXPENSES" means all expenses incident to the Company's
performance of or compliance with its obligations under this Registration Rights
Agreement to effect the registration of Registrable Securities pursuant to
SECTION 1(A), including, without limitation, all registration, filing,
securities exchange listing and NASD fees, all registration, filing,
qualification and other fees and expenses of complying with securities or blue
sky laws, all word processing, duplicating and printing expenses, messenger and
delivery expenses, the fees and disbursements of legal counsel retained by the
Company to act for the Company and of the Company's independent public
accountants; BUT EXCLUDING transfer taxes, if any, in respect of Registrable
Securities and the fees and disbursements of any legal counsel, accountant,
Inspector or other representative retained by any Shareholder to act exclusively
for such Shareholder, which shall be payable by the Shareholders.

            "REGISTRATION RIGHTS AGREEMENT" means this Registration Rights
Agreement, as the same shall be amended from time to time.

            "RULE 144" means Rule 144 promulgated by the Commission under the
Securities Act, and any successor provision thereto.

            "SECURITIES ACT" means the Securities Act of 1933, as amended, and
the rules and regulations promulgated thereunder.

            "SHAREHOLDERS" has the meaning ascribed to it in the preamble.

            (b)   Unless the context of this Registration Rights Agreement
otherwise requires, (i) words of any gender include each other gender; (ii)
words using the singular or plural number also include the plural or singular
number, respectively; (iii) the terms "hereof," "herein," "hereby" and
derivative or similar words refer to this entire Registration Rights Agreement;
and (iv) the term "Section" refers to the specified Section of this Registration
Rights Agreement. Whenever this Registration Rights Agreement refers to a number
of days, such number shall refer to calendar days unless Business Days are
specified.

                                     - 9 -
<PAGE>

            8.    MISCELLANEOUS. (a) NOTICES. All notices, requests and other
communications hereunder must be in writing and will be deemed to have been duly
given only if delivered personally or by facsimile transmission or mailed by
certified or registered mail, return receipt requested, to the parties at the
following addresses or facsimile numbers:

                  If to the Shareholders, to the addresses
                  set forth on SCHEDULE I hereto

                  with a copy to:

                  Paul, Weiss, Rifkind, Wharton & Garrison
                  1285 Avenue of the Americas
                  New York, New York 10019-6064
                  Facsimile: 212-757-3990
                  Attn: Douglas A. Cifu, Esq.

                  If to the Company, to:

                  HotJobs.com, Ltd.
                  24 West 40th Street, 14th Floor
                  New York, New York 10018
                  Facsimile No.:  (212) 944-8962
                  Attn:  David M. Brensilber, Esq.

                  with a copy to:

                  Milbank, Tweed, Hadley & McCloy LLP
                  1 Chase Manhattan Plaza
                  New York, New York  10005
                  Facsimile No.:  (212) 530-5219
                  Attn:  Robert S. Reder, Esq.

All such notices, requests and other communications will (i) if delivered
personally to the address as provided in this Section, be deemed given upon
delivery, (ii) if delivered by facsimile transmission to the facsimile number as
provided in this Section, be deemed given upon receipt if received on a Business
Day during normal business hours, and if not then received, on the next Business
Day, and (iii) if delivered by mail in the manner described above to the address
as provided in this Section, be deemed given upon receipt (in each case
regardless of whether such notice, request or other communication is received by
any other Person to whom a copy of such notice is to be delivered pursuant to
this Section). Any party from time to time may change its address, facsimile
number or other information for the purpose of notices to that party by giving
notice specifying such change to the other parties hereto.

            (b)   ENTIRE AGREEMENT. This Registration Rights Agreement
supersedes all prior discussions and agreements between the parties with respect
to the subject matter hereof, and

                                     - 10 -
<PAGE>

contains the sole and entire agreement between the parties hereto with respect
to the subject matter hereof.

            (c)   AMENDMENT. This Registration Rights Agreement may be amended,
supplemented or modified only by a written instrument (which may be executed in
any number of counterparts) duly executed by or on behalf of the Company and the
Shareholders.

            (d)   WAIVER. Any term or condition of this Registration Rights
Agreement may be waived at any time by the party that is entitled to the benefit
thereof, but no such waiver shall be effective unless set forth in a written
instrument duly executed by or on behalf of the party waiving such term or
condition. No waiver by any party of any term or condition of this Registration
Rights Agreement, in any one or more instances, shall be deemed to be or
construed as a waiver of the same term or condition of this Registration Rights
Agreement on any future occasion.

            (e)   NO THIRD PARTY BENEFICIARY. The terms and provisions of this
Registration Rights Agreement are intended solely for the benefit of each party
hereto and it is not the intention of the parties to confer third-party
beneficiary rights upon any other Person other than any Person entitled to
indemnity under SECTION 4.

            (f)   NO ASSIGNMENT; BINDING EFFECT. Neither this Registration
Rights Agreement nor any right, interest or obligation hereunder may be assigned
by any party hereto without the prior written consent of the other parties
hereto and any attempt to do so will be void, PROVIDED that each Shareholder may
assign its rights hereunder to such Shareholder's successors, heirs or legal
representatives. Subject to the foregoing, this Registration Rights Agreement is
binding upon, inures to the benefit of and is enforceable by the parties hereto
and their respective successors and assigns.

            (g)   HEADINGS. The headings used in this Registration Rights
Agreement have been inserted for convenience of reference only and do not define
or limit the provisions hereof.

            (h)   INVALID PROVISIONS. If any provision of this Registration
Rights Agreement is held to be illegal, invalid or unenforceable under any
present or future law, and if the rights or obligations of any party hereto
under this Registration Rights Agreement will not be materially and adversely
affected thereby, (i) such provision will be fully severable, (ii) this
Registration Rights Agreement will be construed and enforced as if such illegal,
invalid or unenforceable provision had never comprised a part hereof and (iii)
the remaining provisions of this Registration Rights Agreement will remain in
full force and effect and will not be affected by the illegal, invalid or
unenforceable provision or by its severance herefrom.

                                     - 11 -
<PAGE>

            (i)   REMEDIES; LEGAL EXPENSES. Except as otherwise expressly
provided for herein, no remedy conferred by any of the specific provisions of
this Registration Rights Agreement is intended to be exclusive of any other
remedy, and each and every remedy shall be cumulative and shall be in addition
to every other remedy given hereunder or now or hereafter existing at law or in
equity or by statute or otherwise. The election of any one or more remedies by
any party hereto shall not constitute a waiver by any such party of the right to
pursue any other available remedies.

            Damages in the event of breach of this Registration Rights Agreement
by a party hereto would be difficult, if not impossible, to ascertain, and it is
therefore agreed that each such party, in addition to and without limiting any
other remedy or right it may have, will have the right to an injunction or other
equitable relief in any court of competent jurisdiction, enjoining any such
breach, and enforcing specifically the terms and provisions hereof and the
Company and the Shareholders each hereby waives any and all defenses it may have
on the ground of lack of jurisdiction or competence of the court to grant such
an injunction or other equitable relief. The existence of this right will not
preclude any such party from pursuing any other rights and remedies at law or in
equity which such party may have.

            The parties hereto agree that, in the event that any party to this
Registration Rights Agreement shall bring any legal action or proceeding to
enforce or to seek damages or other relief arising from an alleged breach of any
term or provision of this Registration Rights Agreement by the other party, the
prevailing party in any such action or proceeding shall be entitled to an award
of, and the other party to such action or proceeding shall pay, the reasonable
fees and expenses of legal counsel to the prevailing party.

            (j)   GOVERNING LAW. This Registration Rights Agreement shall be
governed by and construed in accordance with the laws of the State of New York
applicable to a contract executed and performed in such State, without giving
effect to the conflicts of laws principles thereof.

            (k)   COUNTERPARTS. This Registration Rights Agreement may be
executed in any number of counterparts, each of which will be deemed an
original, but all of which together will constitute one and the same instrument.

                                     - 12 -
<PAGE>

            IN WITNESS WHEREOF, this Registration Rights Agreement has been duly
executed and delivered by the duly authorized officer of each party hereto as of
the date first above written.

                                    HOTJOBS.COM, LTD.

                                    By:     /s/ Richard Johnson
                                       -------------------------------
                                       Name:  Richard Johnson
                                       Title: President and Chief Executive
                                              Officer

                                    DOUBLE DIAMOND ASSOCIATES, LLC

                                    By:   /s/ Stephen J. Ciesinski
                                       -------------------------------
                                       Name: Stephen J. Ciesiniski
                                       Title:

                                          /s/ Stephen J. Ciesinski
                                    ----------------------------------
                                    STEPHEN J. CIESINSKI

                                    CERIDIAN CORPORATION

                                    By:   /s/ A. Reid Shaw
                                       -------------------------------
                                         Name:  A. Reid Shaw
                                         Title: Vice President and Assistant
                                                Secretary

                                    GENERAL ATLANTIC PARTNERS 48, L.P.

                                    By:  General Atlantic Partners, LLC,
                                            its general partner

                                          By:   /s/ David C. Hodgson
                                             -------------------------------
                                               Name:  David C. Hodgson
                                               Title: A Managing Member

                                     - 13 -
<PAGE>

                                    GAP COINVESTMENT PARTNERS, L.P.

                                    By:   /s/ David C. Hodgson
                                       -------------------------------
                                         Name:  David C. Hodgson
                                         Title: A General Partner

                                    GENERAL ATLANTIC PARTNERS 60, L.P.

                                    By:  General Atlantic Partners, LLC,
                                         its general partner

                                          By:   /s/ David C. Hodgson
                                             -------------------------------
                                               Name:  David C. Hodgson
                                               Title: A Managing Member

                                    GAP COINVESTMENT PARTNERS II,
                                      L.P.

                                    By:   /s/ David C. Hodgson
                                       -------------------------------
                                         Name:  David C. Hodgson
                                         Title: A General Partner

                                     - 14 -
<PAGE>
                                                                      SCHEDULE I

                                  SHAREHOLDERS

Ceridian Corporation
8100 34th Avenue South
Minneapolis, MN  55425
Attention:  A. Reid Shaw

General Atlantic Partners 48, L.P.
c/o General Atlantic Service Corporation
3 Pickwick Plaza
Greenwich, CT  06830
Attention:  David A. Rosenstein

GAP Coinvestment Partners, L.P.
c/o General Atlantic Service Corporation
3 Pickwick Plaza
Greenwich, CT  06830
Attention:  David A. Rosenstein

General Atlantic Partners 60, L.P.
c/o General Atlantic Service Corporation
3 Pickwick Plaza
Greenwich, CT  06830
Attention:  David A. Rosenstein

GAP Coinvestment Partners II, L.P.
c/o General Atlantic Service Corporation
3 Pickwick Plaza
Greenwich, CT  06830
Attention:  David A. Rosenstein

Double Diamond LLC
890 Ross Drive
Sunnyvale, CA  94089
Attention:  Stephen J. Ciesinski

Ciesinski, Stephen J.
c/o Resumix, Inc.
890 Ross Drive
Sunnyvale, CA  94089

                                     - 15 -

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