Document:

EX-10.36

Exhibit 10.36

AMENDMENT NO. ONE (1) TO ADMINISTRATIVE SERVICES AGREEMENT

This Amendment to the Administrative Services Agreement dated January 30, 2006 by and
among RSM McGladrey, Inc. (“RSMM”), which is an indirect wholly-owned subsidiary of H&R
Block, Inc. (“Block”), and McGladrey & Pullen, LLP (“M&P”), (the “Agreement”) is
effective as of June 01, 2008. The parties intend and agree that this Amendment will
override and supersede any inconsistent or conflicting terms in the Agreement, but,
otherwise, the Agreement will remain in full force and effect.

	 	1.	 	Section 5.3 of the Agreement provides that, as a part of the Administrative
Services, RSMM shall maintain books of account and prepare monthly and annual
operational and financial reports for M&P. Such services are referred to herein
as “the Accounting Services”. RSMM desires to use the instance of PeopleSoft
financial reporting software that Block has licensed for itself and its
subsidiaries (referred to herein as “the PeopleSoft Application”) to perform the
Accounting Services for M&P, and M&P hereby authorizes RSMM to do so, subject to
and in accordance with the terms and conditions of the Agreement, as amended by
this Amendment:
	 
	 	2.	 	RSMM represents that RSMM and Block have confirmed that the terms of Block’s
license for the PeopleSoft Application permit the application to be used by RSMM
to perform the Accounting Services for M&P.
	 
	 	3.	 	RSMM will assure that RSMM and Block implement and maintain procedures
reasonably designed to ensure that only authorized RSMM employees and
RSMM-authorized Block employees are allowed to access and use the PeopleSoft
Application to perform the Accounting Services.
	 
	 	4.	 	M&P understands and agrees that one or more Block employee(s) who are
responsible for granting access to the PeopleSoft Application, and one or more
RSMM employee(s) who are responsible for the Accounting Services, will grant and
terminate access to and use of the People Soft Application for the RSMM
employee(s) who perform the Accounting Services. M&P further acknowledges and
agrees that the designated Block information systems employee(s) will have
production read only access to M&P’s books of accounts and financial reports
maintained in the PeopleSoft Application, except for those individuals who will
have global PeopleSoft Application table and/or database access. This access
will be solely for the purpose of support for the PeopleSoft Application and for
no other purpose. This access is in line with the current security model
currently administered by RSMM on behalf of M&P today.
	 
	 	5.	 	Section 6 of the Agreement sets forth RSMM’s and M&P’s’ Mutual Nondisclosure
obligations with respect to each party’s Confidential Information. M&P agrees
that Block’s read only access to the M&P books of account and financial reports
stored in the PeopleSoft Application shall not be deemed to violate Section 6 of
the Agreement, provided Block agrees to treat such information as M&P’s
confidential information and comply with the terms of Section 6 of the Agreement
and this Amendment, Block’s agreement to comply with the terms of this Amendment
and Section 6 of the Agreement shall be evidenced by its signature below.

	 	 	 	 	 	 	 	 	 	 	 
	RSM MCGLADREY, INC.	 	 	 	MCGLADREY & PULLEN LLP	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	By:

	 	/s/ Rene Ordogne
 

	 	 	 	By:
	 	/s/ Dave Scudder
 

	 	 
	Name: Rene Ordogne	 	 	 	Name: Dave Scudder	 	 
	Title: Chief of Staff, Chief Financial Officer & Treasurer	 	 	 	Title: Managing Partner	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	ACCEPTED AND AGREED FOR H&R BLOCK, INC.	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	By:

	 	/s/ Jeffrey Brown	 	 	 	 	 	 	 	 
	 

	 	 	 	 	 	 	 	 	 	 
	Name: Jeffrey Brown	 	 	 	 	 	 	 	 
	Title: Vice President, Corporate ControllerEX-10.37

Exhibit 10.37

OPERATIONS AGREEMENT

          THIS
OPERATIONS AGREEMENT (the “Agreement”), dated as of
August 2, 1999 is made by and among MCGLADREY & PULLEN, LLP (“M&P”), an Iowa limited liability partnership,
MP ACTIVE PARTNERS TRUST, Clifford Newman, Trustee (“Trust”), MARK W. SCALLY, a resident of
Minneapolis, Minnesota (“Scally”), THOMAS G. ROTHERHAM, a resident of Eden Prairie, Minnesota
(“Rotherham”), RSM MCGLADREY, INC., a Delaware corporation (“RSM”), HRB BUSINESS SERVICES, INC., a
Delaware corporation (“HRB”) and H&R BLOCK, INC., a Missouri corporation (“Block”). Capitalized
terms used and not otherwise defined herein shall have the meaning ascribed to them in the Purchase
Agreement (hereinafter defined).

RECITALS

          WHEREAS, M&P, Trust, Scally, Rotherham, RSM, Block and certain other persons and entities are
parties to the Asset Purchase Agreement dated as of June 28, 1999 (the “Purchase Agreement”)
providing for, among other things, the purchase of certain assets of M&P by RSM; and

          WHEREAS, M&P and RSM are parties to the Administrative Services Agreement dated as of August
2, 1999 (“Administrative Services Agreement”) providing for, among other things, the provision by
RSM to M&P of certain administrative and other services; and

          WHEREAS, Block is the ultimate parent corporation of RSM and HRB, and RSM is a direct
subsidiary of HRB; and

          WHEREAS, Scally and Rotherham were formerly appointed to the Office of Managing Partner of and
were partners of M&P, but effective the date hereof have resigned such positions and partnership
and are parties to respective Managing Director Employment Agreements with RSM dated the date
hereof (the “Employment Agreements”); and

          WHEREAS, the parties hereto desire to set forth certain understandings and agreements
regarding the respective business operations of M&P and RSM after the Closing, as set forth herein.

AGREEMENT

          NOW, THEREFORE, in consideration of the mutual premises and the covenants, representations and
warranties herein contained, the receipt and adequacy of which are hereby acknowledged, the parties
hereto agree as follows:

          1. Board of Directors of RSM. Effective the date hereof and for the
duration of the Earnout Period but subject to Section 16 hereof, HRB will cause the Board of

 

Directors of RSM to be comprised of five (5) directors, consisting of (1) the Chief Executive
Officer of RSM, (2) the Chief Operating Officer of RSM and (3) three other directors nominated by
Block (such three nominees, the “Block Nominees”).

          2. Chief Executive Officer and Chief Operating Officer of RSM.
Effective the date hereof and for the duration of the Earnout Period but subject to Section 16
hereof, Block will cause the Block Nominees to vote in favor of the appointment of Scally as the
Chief Executive Officer, and Rotherham as the Chief Operating
Officer, of RSM, provided that
Scally’s and/or Rotherham’s respective Employment Agreement has not then been terminated or
expired. In the event that such employment of Scally or Rotherham is terminated prior to the end of
the Earnout Period, the Executive Management Committee shall recommend his or their replacement,
subject to the good faith approval of Block, which shall not be unreasonably withheld or delayed.

          3. Executive Management Committee.

          a) Formation. Effective the date hereof and for the duration of the
Earnout Period but subject to Section 16 hereof, Block or HRB will use its best efforts to
cause the Block Nominees to, and Scally and Rotherham shall as directors of RSM, vote in
favor:

          i) of the establishment and maintenance of the Executive
Management Committee of the RSM Board of Directors (the “Committee”), which
Committee shall initially consist of the Chief Executive Officer of RSM (as sole
voting member), the Chief Operating Officer of RSM, and up to seven (7) other
persons (each a “Committee Member”) who are selected on the basis set forth in
Schedule 3 hereof. The resolution of the RSM Board initially establishing such
Committee and the initial members thereof is attached hereto as Schedule 3.

          ii) of the RSM Board’s authorization and direction of the Committee to
(i) establish, on an annual basis, the allocation of the Annual Compensation among
the Senior Managing Directors and Managing Directors of RSM as provided in Schedule
5 of each of the forms of Managing Director Employment Agreement and the Senior
Managing Director Employment Agreement, respectively, dated of even date hereof,
(ii) promote or terminate Managing Directors and Senior Managing Directors, (iii)
allocate Closing Block Options and Post Closing Block Options and (iv) recommend any
replacement for Scally or Rotherham in the event of termination of their employment
with RSM during the Earnout Period, as provided in Section 2. The resolution of the
RSM Board making such authorization and direction is included within Schedule 3
hereof.

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          4. Capital for Acquisitions. Subject to Section 16 hereof, the parties acknowledge that:

          a) Block management has set a strategic goal of building a national
accounting and consulting firm. In pursuing this strategy. Block has to date acquired
non-attest assets of accounting firms with aggregate revenues of approximately
$102,000,000 for an approximate aggregate base purchase price of $102,000,000. Upon
consummation of the transaction contemplated by the Purchase Agreement (the “Transactions”),
Block shall have acquired non-attest assets of accounting firms with aggregate revenues of
approximately $342,000,000 for an approximate aggregate minimum base price of $342,000,000.

          b) After consummation of the Transactions, Block intends to continue to build a
national accounting and consulting firm by expanding Buyer through the acquisition of
non-attest assets of other accounting, tax and consulting firms. Block expects to consummate
between $300,000,000 to $400,000,000 (in base purchase price) of such acquisitions during
the two-year period following the Closing Date. Block anticipates that it will continue to
make similar acquisitions after such two-year period.

          c) The foregoing expressed goals, intentions, expectations and anticipations of Block
are not, and do not constitute, legally binding obligations of Block or its affiliates and
Block may, by decision of its Board of Directors (the “Board”), change such goals,
intentions, expectations and anticipations because of a number of factors, including
(without limitation) concerns regarding the performance of Buyer, increased costs of
capital, adverse economic, regulatory or industry trends or events, and the good faith
exercise of fiduciary and other duties owed by the Board to the shareholders of Block.

          5. Working Capital Funds. Effective the date hereof and for the duration of the
Earnout Period, Block or a subsidiary or affiliate of Block will provide working capital funds to
RSM, bearing interest at the Prime Rate quoted in The Wall Street Journal (adjusted
quarterly based upon the Prime Rate reported for the first business day of such quarter and applied
against the average of the beginning and closing balance for each month within such quarter) during
the Earnout Period. Such working capital funds shall be in such amounts as are reasonably required
by the business of RSM (including the purchase of fixed assets), consistent with that funded in
past practice and for similarly situated firms, and agreed by Block in its good faith, reasonable
discretion considering the foregoing.

          6. Post-Closing Development Expenditures. Block either directly or through any direct
or indirect subsidiary of Block agrees to provide capital to M&P for development expenditures in an
amount not to exceed Six Million Dollars ($6,000,000) per year for each of the one year periods
commencing on the Closing Date and each of the first four anniversary dates of the Closing Date,
respectively, regardless of whether such development expenditures are capitalized or expensed for
accounting purposes. Such capital shall be used for the development of RSM’s infrastructure,
mergers, integration resources, branding or related

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promotional
efforts, acquisitions or similar purposes (“Development Purposes”) set forth in an
annual preliminary budget (for each such annual period) and for which a year end (for each such
annual period) accounting is prepared by RSM and delivered to Block. For purposes of this Section
1.6, it is assumed that such $6,000,000 annual amount is expended ratably over the course of such
year.

          7. Certain Acquisitions. Effective
the date hereof and for the duration of the Earnout
Period, the acquisition of accounting, consulting or financial services businesses to be integrated
into RSM, shall be subject to the prior written approval of both Block (whether directly or through
HRB) and the Executive Management Committee.

          8. Allocation of Costs to Foundation Firms. Effective the date hereof and for the
duration of the Earnout Period, RSM shall not allocate to any Foundation Firm or Prior Add-On Firm
any costs for services provided by RSM unless and only to the extent that the Foundation Firm or
Prior Add-On Firm has a tangible cost reduction or revenue enhancement derived or resulting from
such services; provided however, this Section shall not prohibit M&P from charging Foundation Firms
or Prior Add-On Firms for services rendered by M&P for or on behalf of clients of Foundation Firms
or Prior Add-On Firms and which services are billed or are billable to such clients.

          9. Use of Block Corporate Services; Reimbursement of Certain Costs.
Effective the date hereof and for the duration of the Earnout Period:

          a)
RSM shall not be charged an overhead or similar charge by Block or
HRB (or any Block Entity not within Group) for use of general administrative, legal, marketing or
similar services unless and only to the extent that RSM’s use of such services results or
demands incremental costs relating to the hiring of additional personnel, use of additional
office space or material, out-of-pocket supply or independent contractor costs; and

          b) Block shall pay, or reimburse M&P, for its reasonable and necessary out of pocket
incremental costs incurred by TP Services, LLC (“TPS”), including but not limited to the
legal organization of TPS in Delaware, ongoing filing/qualification costs (in Delaware and
as a foreign company in other states in which it does business) and annual state franchise
taxes or fees (excluding, however, any taxes or fees or portions of taxes or fees
representing tax on income or profits of TPS).

          10. Putney Compensation. Effective the date hereof and for the duration of
the Earnout Period, the employment and compensation of Terrence E. Putney, an officer of HRB,
shall be the obligation and expense of HRB (or another Block Entity not within Group).
Terrence E. Putney shall perform work under the direction and on behalf of Block, HRB or
RSM.

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          11. Professional
Liability Insurance Expense.

          a) RSM and M&P shall each have, and pay for, separate professional liability insurance
on a “claims made” coverage basis. Since it is anticipated that professional liability
claims made after the Closing will, on a declining basis over time, relate to services
performed prior to Closing (for which the Trust has assumed
liability), the parties agree
that Trust shall have certain obligations regarding the reimbursement of professional
liability insurance costs after Closing, as set forth in subsection (b), below.

          b) The professional liability insurance costs (including premiums and payments of
deductible and copay amounts) of RSM and M&P (for themselves and their respective
employees/partners) shall be allocated as follows, with RSM/M&P paying the insurer(s)
directly for their respective entire costs and being reimbursed by Trust for Trust’s
respective portion, upon demand from RSM/M&P:

	 	 	 	 	 
	 	 	 	 	M&P/RSM
	Year	 	Trust (%)	 	Portion (%)
	1
	 	60
	 	  40
	2
	 	50
	 	  50
	3
	 	40
	 	  60
	4
	 	  0
	 	100

          12. New Partners. M&P shall require that all persons acquiring equity or capital or
rights to equity or capital in M&P or rights similar thereto, agree as a condition to becoming a
partner of M&P to be bound by the terms of the Amended Partnership Agreement and a Managing
Director Employment Agreement or a Senior Managing Director Employment Agreement. RSM intends to,
but shall have no obligation to, enter into any employment agreement with any person who becomes a
partner of M&P.

          13. Non-Solicitation/Non-Disclosure Covenants.

          a) Certain Acknowledgments. M&P acknowledges and agrees as
follows in exchange for valuable consideration, the receipt and sufficiency of which
M&P acknowledges:

          i) RSM and Block have obtained and will maintain an
advantage over their respective competitors as a result of name, location and
reputation developed at great expense;

          ii) M&P’s relationship with RSM involves the understanding of and access to
certain trade secrets and confidential information pertaining to the property,
business and operations of RSM and its Affiliates;

          iii) M&P’s recognition of the value of the special, unique and extraordinary
knowledge and skill required to accept, undertake and perform the

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type of work normally undertaken and performed by M&P, RSM, the Partners and RSM’s other
employees and agents;

          iv)
All clients/customers of RSM, regardless of when or by whom acquired, are RSM
assets and not assets of M&P;

          v) M&P has carefully considered the restrictions contained
herein, and M&P specifically agrees that same are reasonable and necessary and essential
to the preservation of the business of RSM; and

          vi)
M&P’s agreements and covenants under this Section 13 are an essential part of the
inducement to RSM to enter into this Agreement.

          b) Scope. Until the later to occur of (i) August 2, 2004 or (ii) that
date which is three (3) years after the expiration or termination of this Agreement (the “Covenant
Period”), for any reason or for no reason except as set forth in Section 13(d), M&P agrees as
follows in consideration for entering into the Asset Purchase Agreement.

          i) Except with the prior written consent of RSM, M&P shall
not directly or indirectly, either individually or as a principal, partner, member,
manager, agent, employee, employer, consultant, stockholder, joint venturer, or investor,
or as a director or officer of any corporation, company, partnership or association, or in
any other manner or capacity whatsoever, engage in, assist or have any active interest in a
business located anywhere in the United States, on its own behalf or for others, that
provides, sells, develops, markets, designs, distributes, coordinates, conducts or
publishes, to or for the benefit of any person or entity, investment advisory services,
asset management services, financial planning services or products, estate planning
services or products, seminars, training materials, industry newsletters, practice
development tools or programs, accounting services (not including Public Accountancy
services), consulting services, tax preparation services, management advisory services or
such other service or product that otherwise competes with or is substantially similar in
concept, design, format or otherwise to the business conducted by the RSM on the date
hereof, or at any time during the Covenant Period. Notwithstanding the above, this
paragraph shall not be construed to prohibit M&P from mere ownership of less than three
percent (3%) of the outstanding securities of a corporation which is publicly traded on a
securities exchange or through Nasdaq.

          ii) Except with the prior written consent of RSM, M&P shall not, directly or
indirectly, either individually, or as a principal, partner, member, manager, agent,
employer, consultant, stockholder, joint venturer, or investor, or in any other manner or
capacity whatsoever,

          (1) solicit, divert or take away, or attempt to solicit, divert or take
away, from RSM, or any direct or indirect subsidiary or

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Affiliate of RSM, any business with any client of RSM or any of its direct or
indirect subsidiaries or Affiliates,

          (2)
solicit, divert or take away, or attempt to solicit, divert or take away,
from RSM or any direct or indirect subsidiary or Affiliate of RSM, any business
with any person or entity who was being solicited as a potential client by RSM or
any of its direct or indirect subsidiaries or Affiliates (other than for the
provision of Public Accounting Services), within one year prior to the
commencement of this Agreement and during the Covenant Period,

          (3) induce or cause, or attempt to induce or cause, any salesperson,
distributor, supplier, vendor, manufacturer, representative, agent, or other
person transacting business with RSM or any of its direct or indirect subsidiaries
or Affiliates to terminate or modify such relationship or association,

          (4) induce or cause, or attempt to induce or cause, any employee, accountant,
member, manager, shareholder, partner, director or officer of RSM or any of its
direct or indirect subsidiaries or Affiliates to leave the employ of RSM or any of
its direct or indirect subsidiaries or Affiliates, or

          (5) For purposes of this Agreement, an “Affiliate” shall mean, with respect to
any person, (a) any person which, directly or indirectly, through one or more
intermediaries, controls, is controlled by, or is under common control with, such
person, or (b) any person which RSM or any of its Affiliates (as determined
pursuant to (a) above) provides Services of the type contemplated in this
Agreement, or other similar agreements. For purposes of this definition “control”
of a person shall mean the power, direct or indirect to, (x) vote or direct the
voting of 50% or more of the outstanding shares of voting stock or similar
interests of such person, or (y) direct or cause the direction of the management of
such person, whether by contract or otherwise.

          iii)
If M&P violates any of the provisions of Section 16(b)(i) or Section 16(b)(ii)
after the date hereof, the Covenant Period shall be extended for a period of time equal to
the period of any such violation.

          iv) In addition to any other rights or remedies RSM may possess, RSM shall be
entitled to injunctive and other equitable relief to prevent any breach, threatened
breach, or continuing breach of any part of this Agreement.

          c) Limitations On Enforcement. If any restriction set forth in this
Section 13 is found by any court of competent jurisdiction to be unenforceable because it extends
for too long a period of time, over too great a range of activities or in too broad a

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geographic
area, it shall be interpreted to extend only over the maximum period of time,
range of activities or geographic area as to which such court shall consider enforceable.

          d)
Termination of Restrictive Covenants. The restrictive covenants
set forth in Section 13(b)(i) and 13(b)(ii) hereof shall expire if a Payment Event of
Default (defined below) occurs under the Guaranty dated August
                    , 1999 by Block in
favor of McGladrey (the “Guaranty”). For purposes of this Section, a “Payment Event of
Default” shall be deemed to occur if (i) any undisputed Guaranteed Obligation (as defined
in the Guaranty) is not timely paid by RSM McGladrey when due and owing and (ii)
Block fails to pay the amount of any such Guaranteed Obligation (provided that RSM
McGladrey’s nonpayment then exists and is continuing) within thirty (30) days after delivery
of written notice thereof to Block pursuant to the notice provisions of the Guaranty. Any
expiration of such restrictive covenants pursuant to this Section
shall not, however, act or
be deemed to work on or effect any expiration, termination, waiver, forfeiture, or release
of such restrictive covenants or in any way affect their enforcement for any period prior to
the occurrence of the applicable Payment Event of Default.

          14. Network Firm Mergers.

          a) The parties agree that until a Foundation
Firm is merged into M&P then a Network
Firm (as defined below) operating in the Territory of a Foundation Firm may continue as a
Network Firm. At such time that an agreement is executed with a Foundation Firm to merge
into M&P, then the Network Firm in the same Territory will have ninety (90) days to
determine if it also wants to merge or terminate its Network Firm membership. If a Network
Firm determines not to merge with M&P, then (i) such Network Firm shall have an additional
ninety (90) days to continue in the Network until Network services are suspended; and (ii)
the Network Firm will have the option to continue as a Subscriber Firm (as defined below)
and thereafter be entitled to the services provided a Subscriber Firm.

          b) Definitions. For purposes of this Section 14, the following definitions
shall have the following meanings.

          i) “Territory” of a Foundation Firm shall mean a circle with a
50 mile radius around a Foundation Firm with its office at the center.

          ii) “Network Firm” shall mean an entity that has entered into an
agreement with M&P to be a member of M&P’s network.

          iii) “Subscriber Firm” shall mean an entity that subscribes to certain
services provided by M&P.

          15. Compliance with Independence Policies. RSM, HRB and Block agree
that subsequent to closing M&P retains the right and authority to (i) establish the
independence
policies of the attest practice and that such policies will be binding upon RSM and HRB, and
(ii) monitor and enforce the compliance with such policies within RSM and HRB organizations

8

 

through the methodology deemed reasonably necessary by the attest firm to accomplish such
objectives and to ensure that independence exists between the clients of the attest firm and the
non-attest firm and HRB and their respective officers, directors and employees, as appropriate. M&P
will resign from any engagement where a satisfactory resolution cannot be achieved whereby M&P can
retain its independence.

          16. Obligations Contingent. Except upon occurrence of a Force Majeure Event (as
defined below), in the event that (i) RSM fails to have at least 80% of the projected proforma
pretax earnings levels set forth in Schedule 16 to this Agreement for any fiscal period during the
Earnout Period and (ii) Block, HRB and RSM are otherwise in compliance in all material respects
with the provisions of this Agreement and the Employment Agreements, Block, HRB, RSM and the Block
Nominees may, in Block’s sole discretion, unilaterally and without liability terminate, modify,
amend or ignore any of the provisions, rights, obligations, and/or duties under Sections 1 through
4 hereof (effective the first day of the fiscal annual period immediately following the annual
period in which such earnings were deficient or such other later date as designated by Block), by
providing written notice of same to M&P, Scally and Rotherham. “Force Majeure Event” shall mean any
inability of M&P or RSM to provide service to their clients due to any strike, lockout or other
labor or industrial disturbance, civil disturbance, lightning, earthquake, fire, storm, hurricane,
tornado, flood, washout, explosion, regulatory action or any other similar cause beyond the
reasonable control of M&P or RSM or any of their contractors or other representatives.

          17. Miscellaneous.

          a) Amendment and Modification. This Agreement may be amended, modified and
supplemented only by written agreement of the parties hereto.

          b) Waiver of Compliance; Consents. Any failure of any party to comply with any
obligation, covenant, agreement or condition herein may be waived in writing by other
benefited parties, but such waiver or failure to insist upon strict compliance with such
obligation, covenant, agreement or condition shall not operate as a waiver of, or estoppel
with respect to, any subsequent or other failure.

          c) Notices. Any notice, request, consent or communication (collectively, a
“Notice”) under this Agreement shall be effective only if it is in writing and (a)
personally delivered, (b) sent by certified or registered mail, return receipt requested,
postage prepaid, (c) sent by a nationally recognized overnight delivery service, with
delivery confirmed, or (d) telexed or telecopied, with receipt confirmed, addressed as
follows:

9

 

	 	(i)	 	If to M&P:
	 
	 	 	 	Bill Travis

McGladrey & Pullen, LLP

3600 West 80th Street

Suite 500

Bloomington, MN 55431
	 
	 	(ii)	 	If to Rotherham or Scally:
	 
	 	 	 	McGladrey & Pullen, LLP

3600 West 80th Street

Suite 500

Bloomington, MN 55431
	 
	 	(iii)	 	If to the Block, HRB or RSM, to:
	 
	 	 	 	Bret G. Wilson

H&R Block, Inc.

4400 Main Street

Kansas City, MO 64111

Facsimile: (816) 753-8628
	 
	 	 	 	with a copy to:
	 
	 	 	 	James H. Ingraham, Esq.

H&R Block, Inc.

4400 Main Street

Kansas City, MO 64111

Facsimile: (816) 753-8628

	 
	 	 	 	and
	 
	 	 	 	Gregory G. Johnson, Esq.

Bryan Cave LLP

One Kansas City Place

1200 Main, Suite 3500

Kansas City, MO 64105

Facsimile: (816) 374-3300

or such other persons or addresses as shall be furnished in writing by any party to the other
party. A Notice shall be deemed to have been given as of the date when (i) personally delivered,
(ii) three (3) days after the date when deposited with the United States mail properly addressed,
(iii) when receipt of a Notice sent by an overnight delivery service is confirmed by such

10

 

overnight delivery service, or (4) when receipt of the telex or telecopy is confirmed, as the case
may be.

          d) Assignment. This Agreement and all of the provisions hereof shall be binding
upon and inure to the benefit of the parties hereto and their respective heirs, successors
and permitted assigns, but neither this Agreement nor any of the rights, interests or
obligations hereunder shall be assigned by any party without the prior written consent of
other parties.

          e) Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original, but all of which together shall
constitute one and the same instrument.

          f) Neutral Interpretation. This Agreement constitutes the product of
the negotiation of the parties hereto and the enforcement hereof shall be interpreted in
a neutral manner, and not more strongly for or against any party based upon the source of
the draftsmanship hereof.

          g) Headings. The section headings contained in this Agreement are for
reference purposes only and shall not affect in any way the meaning or interpretation of
this Agreement.

          h) Governing Law. The provisions hereof shall be governed and
interpreted in all respects pursuant to the internal and substantive laws of the State of
Missouri without regard to conflict of laws principles which might cause the law of another
jurisdiction to apply.

          i) Arbitration. Any controversy, claim, or dispute arising out of or
relating to this Agreement or any breach thereof, including without limitation any dispute
concerning the scope of the arbitration clause set forth below, shall be resolved as set
forth below. Any party may seek injunctive relief pending the completion of mediation and
arbitration under this Agreement.

          i) In the event a dispute arises relating to this Agreement, any
party may demand mediation by notifying the American Arbitration Association (“AAA”)
in the location where any arbitration would be conducted as set forth below, in
writing with copies to all other parties involved in the dispute. The notification
will state with specificity the nature of the dispute and the amount of any claims.
Upon receipt of the mediation demand, the AAA will immediately convene a
pre-mediation telephone conference of the parties hereto. The parties will make a
representative, with full authority to settle, available for such a conference
within five (5) business days of being contacted by the AAA or its designated
mediator (“Mediator”). During the pre-mediation telephone conference, the parties
will agree on mediation procedures or, in the event they cannot agree, Mediator will
set the mediation procedures. The mediation procedures will provide for the
mediation to be completed within thirty (30)

11

 

business days of the date of the initial demand for mediation. The parties will participate in
good faith in the mediation and will use their best efforts to reach a resolution within the
thirty (30) day time period. Each party will make available in a timely fashion a representative
with authority to resolve the dispute. In the event that the dispute has not been resolved within
thirty (30) days, the mediation may continue if the parties so desire. If not, the Mediator will
so notify the parties and declare the mediation terminated. In the event that the mediation
continues beyond thirty (30) days, but is not resolved within what Mediator believes is a
reasonable time thereafter, the Mediator will so notify the parties, and declare the mediation
terminated. Fees of the mediator shall be split equally between Block, HRB and RSM, on the one
hand, and M&P, Scally and Rotherham, on the other hand.

          ii) After the mediation has been declared terminated, the matters in dispute shall be settled
by binding arbitration in accordance with the Commercial Arbitration Rules (the “Rules”) of the AAA
as supplemented herein and judgment upon the award rendered by the arbitrators may be entered in
any court having jurisdiction thereof. The governing law of this Agreement shall be the law used by
the arbitrators in rendering their award, except that the Federal Rules of Evidence shall apply.
There shall be three arbitrators. Each party shall choose one arbitrator, and the two chosen
arbitrators shall choose the third arbitrator. Pending final award, the arbitrators’ compensation
and expenses shall be advanced equally by the parties. The AAA shall hold an administrative
conference with counsel for the parties within twenty (20) days after the filing of the demand for
arbitration by any one or more of the parties. The parties and the AAA shall thereafter cooperate
in order to complete the appointment of three arbitrators as quickly as possible. Within 15 days
after all three arbitrators have been appointed, an initial meeting (which, if the arbitrators so
determine, may be by phone) among the arbitrators and counsel for the parties shall be held for the
purpose of establishing a plan for administration of the arbitration, including: (1) definition of
issues; (2) scope, timing, and types of discovery, which may at the discretion of the arbitrators
include production of documents in the possession of the parties, but may not without consent of
all parties include depositions; (3) exchange of documents and filing of detailed statements of
claims, prehearing memoranda and dispositive motions; (4) schedule and place of hearings; and (5)
any other matters that may promote the efficient, expeditious, and cost-effective conduct of the
proceeding. Each party shall have the right to request the arbitrator to make specific findings of
fact.

          iii) The majority decision of the arbitrators shall contain findings of facts on which the
decision is based, including any specific factual findings requested by either party, and shall
further contain the reasons for the decision with reference to the legal principles on which the
arbitrators relied. Such decision of the arbitrators shall be final and binding upon the parties.
The arbitration shall take place in Chicago, Illinois. The final award shall award to the

12

 

prevailing party its reasonable attorneys’ fees and costs incurred in connection
with the arbitration (but if the prevailing party is not awarded all of the damages
sought, only to the extent, pro rata, of its award compared to the damages sought)
and may grant such other, further, and different relief as authorized by the Rules,
including damages and out-of-pocket costs but which may not include exemplary,
consequential or punitive damages.

          j) Entire Agreement. This Agreement, which term as used throughout
includes the Schedules hereto, embodies the entire agreement and understanding of the parties
hereto in respect of the subject matter contained herein. There are no restrictions, promises,
representations, warranties, covenants or undertakings other than those expressly set forth or
referred to herein. This Agreement supersedes all prior agreements and understandings between the
parties with respect to such subject matter.

[SIGNATURES ON THE FOLLOWING PAGE]

13

 

THIS AGREEMENT IS SUBJECT TO AN ARBITRATION PROVISION THAT IS

BINDING ON THE PARTIES.

IN WITNESS WHEREOF, the parties hereto have entered into this Agreement as of the date first herein
above set forth.

	 	 	 	 	 
	RSM MCGLADREY, INC.
	 
	 	 	 	 
	/s/ Bret G. Wilson
	 	 	 
	Bret G. Wilson, Vice President
	 
	 	 	 	 
	H&R BLOCK, INC.
	 
	 	 	 	 
	By:

Name:

	 	/s/ Bret G. Wilson
 

Bret G. Wilson
	 	 
	Title:

	 	Vice President, Corporate Development	 	 
	 
	 	 	 	 
	HRB BUSINESS SERVICES, INC.
	 
	 	 	 	 
	By: 

Name:

	 	/s/ Bret G. Wilson
 

Bret G. Wilson
	 	 
	Title:

	 	Vice President	 	 
	 
	 	 	 	 
	MCGLADREY & PULLEN, LLP
	 
	 	 	 	 
	By:

	 	/s/ Mark W. Scally
 

Mark W. Scally
	 	 
	 
	 	 	 	 
	By:

	 	/s/ Thomas G. Rotherham
 

Thomas G. Rotherham
	 	 

BEING ALL THE MEMBERS OF THE OFFICE OF MANAGING PARTNER

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