Document:

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                                                                   EXHIBIT 10.46

                                                                  EXECUTION COPY

            AMENDED AND RESTATED LIMITED LIABILITY COMPANY AGREEMENT

                                       of

                             RALPH LAUREN MEDIA, LLC

                          Dated as of February 7, 2000

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           AMENDED AND RESTATED LIMITED LIABILITY COMPANY AGREEMENT OF
                             RALPH LAUREN MEDIA, LLC

                                TABLE OF CONTENTS

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ARTICLE I

DEFINITIONS.................................................................................................. 2

ARTICLE II  FORMATION AND CONDUCT.............................................................................17
         2.1      Formation and Purpose.......................................................................17
         2.2      Name........................................................................................17
         2.3      Principal Office and Place of Business......................................................18
         2.4      Term........................................................................................18
         2.5      Registered Office and Agent.................................................................18
         2.6      Qualification in Other Jurisdictions........................................................18
         2.7      No Liability to Third Parties...............................................................18
         2.8      Business Purpose............................................................................18
         2.9      Business Launch.............................................................................19
         2.10     Initial Activities..........................................................................19
         2.11     Authorization of Actions Taken by the Company...............................................19
                  (a)  Ancillary Agreements...................................................................19
                  (b)  Formation..............................................................................19
                  (c)  Bank Accounts..........................................................................19

ARTICLE III

         OPERATIONS...........................................................................................20
         3.1      Books and Records...........................................................................20
                  (a) Books and Accounts......................................................................20
                  (b) Other Records...........................................................................20
         3.2      Financial Statements; Information; Bank Accounts............................................21
                  (a) Preparation in Accordance with GAAP.....................................................21
                  (b) Monthly Reports.........................................................................21
                  (c) Quarterly Report........................................................................21
                  (d) Annual Reports..........................................................................21
                  (e) Other Reports...........................................................................21
                  (f) Bank Accounts...........................................................................22
         3.3      Auditors   .................................................................................22
         3.4      Fiscal Year.................................................................................22
         3.5      Demand Registration.........................................................................22
         3.6      Piggyback Registrations.....................................................................25
         3.7      Lock-Up Provision...........................................................................27
         3.8      Employees and Benefit Matters...............................................................27
         3.9      [Reserved  .................................................................................28
         3.10     Expense Reimbursement.......................................................................28
         3.11     The Members as Third Party Beneficiaries....................................................28
         3.12     Deadlocks  .................................................................................28
                  (a) Deadlocks of Managers...................................................................28
                  (b) Deadlocks of Members....................................................................28
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                  (c) Continuation of Business................................................................29
                  (d) Polo Deadlock Call......................................................................29
                  (e) Media Members Sale Right................................................................30
         3.13     Change of Control...........................................................................32
         (a)      Change of Control of a Member...............................................................32
         (b)      Continuation of Business....................................................................32
         (c)      NBC Change of Control Call..................................................................32
         (d)      Polo Change of Control Sale.................................................................33
         3.14     Polo Buyout Right...........................................................................33
         3.15     Material Deadlock, Change of Control and Polo Buyout Right, Pricing,........................
                  Deferred Compensation and Closing...........................................................34
         (a)      Price of the Media Members Membership Interests.............................................34
         (b)      [Reserved]..................................................................................34
         (c)      Closing.....................................................................................34
         (d)      Services Agreement..........................................................................35
         3.16     Media Members IPO Right.....................................................................35
         3.17     Certain Restrictions........................................................................36

ARTICLE IV

         RIGHTS AND REPRESENTATIONS AND WARRANTIES OF MEMBERS.................................................36
         4.1      Members' Rights.............................................................................36
         4.2      Representations and Warranties..............................................................36
                  (a) Due Organization........................................................................37
                  (b) Authorization and Validity of Agreement.................................................37
                  (c) No Breach or Government Approvals.......................................................37
                  (d) Certain Fees............................................................................37
                  (e) Legal Proceedings.......................................................................37
                  (f) Employee Benefits Programs..............................................................38
                  (g) SEC Filings.............................................................................38
                  (h) Acknowledgment..........................................................................39
         4.3      Title to Company Assets.....................................................................39

ARTICLE V

         MANAGEMENT...........................................................................................39
         5.1      Management by Managers......................................................................39
         5.2      Management Committee........................................................................39
                  (a) Number; Composition.....................................................................39
                  (b) Appointment of Managers.................................................................39
                  (c) Voting..................................................................................40
                  (d) Quorum..................................................................................40
                  (e) Required Vote for Action................................................................40
                  (f) Term....................................................................................40
                  (g) Vacancy.................................................................................40
                  (h) Removal.................................................................................40
                  (i) Resignation.............................................................................40
         5.3      Action Requiring Unanimous Vote of Polo Managers and the Media Managers;
                  Unanimous Vote of the Members...............................................................40
                  (a) Unanimous Vote of the Managers..........................................................40
                  (b) Unanimous Vote of the Members...........................................................43
         5.4      Business Plan...............................................................................43
         5.5      Limitation on Management Committee Authority................................................44
         5.6      Meetings of the Management Committee........................................................44
         5.7      Methods of Voting; Proxies..................................................................44
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         5.8      Order of Business...........................................................................44
         5.9      Actions Without a Meeting...................................................................45
         5.10     Telephone and Similar Meetings..............................................................45
         5.11     Compensation of Managers....................................................................45
         5.12     Media Representative........................................................................45
         5.13     Waiver of Certain Claims....................................................................45

ARTICLE VI

          OFFICERS............................................................................................46
         6.1      Designation Term; Qualifications............................................................46
         6.2      Chief Executive Officer.....................................................................46
         6.3      Chief Financial Officer.....................................................................47
         6.4      Vice President..............................................................................47
         6.5      Secretary...................................................................................47
         6.6      Treasurer...................................................................................47
         6.7      Other Officers..............................................................................47
         6.8      Removal and Resignation.....................................................................47
         6.9      Vacancies...................................................................................48
         6.10     Duties......................................................................................48

ARTICLE VII

         MEETINGS OF MEMBERS..................................................................................48
         7.1      Meetings of Members.........................................................................48
         7.2      Place of Meetings of Members................................................................48
         7.3      Notice of Meetings of Members...............................................................48
         7.4      Fixing of Record Date.......................................................................48
         7.5      Quorum......................................................................................49
         7.6      Methods of Voting; Proxies..................................................................49
         7.7      Conduct of Meetings.........................................................................49
         7.8      Voting on Matters...........................................................................49
         7.9      Registered Members..........................................................................50
         7.10     Actions Without a Meeting...................................................................50
         7.11     Telephone and Similar Meetings..............................................................50

ARTICLE VIII

         CONTRIBUTIONS; CAPITAL ACCOUNTS......................................................................51
         8.1      Initial Contributions.......................................................................51
         8.2      Additional Contributions....................................................................51
         8.3      Enforcement of Commitments..................................................................51
         8.4      Maintenance of Capital Accounts.............................................................52
         8.5      No Obligation to Restore Deficit Balance....................................................53
         8.6      Withdrawal; Successors......................................................................53
         8.7      Interest....................................................................................53
         8.8      Investment of Capital Contributions.........................................................53
         8.9      Advances to the Company.....................................................................53
         8.10     Initial Public Offering.....................................................................53

ARTICLE IX

         ALLOCATIONS AND DISTRIBUTIONS........................................................................54
         9.1      Profits and Losses..........................................................................54
         9.2      Profits.....................................................................................54
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         9.3      Losses......................................................................................54
         9.4      Special Allocations.........................................................................55
                  (a) Qualified Income Offset.................................................................55
                  (b) Gross Income Allocation.................................................................55
                  (c) Curative Allocations....................................................................55
                  (d) Elective Gross Allocations..............................................................55
                  (e) Subsequent Adjustments to Income........................................................56
                  9.5 Other Allocation Rules..................................................................56
         9.6      Tax Allocations.............................................................................57
                  (a) General Rules...........................................................................57
                  (b) Mandatory Allocations Under Code Section 704(c).........................................57
                  (c) Tax Allocations Binding.................................................................57
                  (d) Contributions...........................................................................57
         9.7      Distributions to Members....................................................................58
                  (a) Amounts and Timing......................................................................58
                  (b) Amounts Withheld........................................................................58
                  (c) Draws for Payment of Estimated Taxes....................................................58

ARTICLE X

         TAXES................................................................................................58
         10.1     Tax Characterization........................................................................58
         10.2     Tax Matters Partner, Etc....................................................................58
         10.3     Tax Returns.................................................................................60

ARTICLE XI

         TRANSFER OF MEMBERSHIP INTEREST......................................................................60
         11.1     Compliance with Securities Laws.............................................................60
         11.2     Transfer of Membership Interest.............................................................60
         11.3     Obligations of a Withdrawing Member.........................................................61
                  (a) Generally...............................................................................61
                  (b) Non-Disclosure by a Withdrawing Member..................................................61
                  (c) Survival................................................................................61
         11.4     Encumbrances................................................................................61
         11.5     Effect of Unauthorized Transfer.............................................................62
         11.6     Standstill Agreement........................................................................62

ARTICLE XII

         DISSOLUTION..........................................................................................63
         12.1     Events of Dissolution.......................................................................63
         12.2     Liquidation and Distribution Following Dissolution..........................................64
         12.3     Final Accounting............................................................................65
         12.4     Winding Up and Certificate of Dissolution...................................................65
         12.5     Use of the Company Name, Etc. Upon Dissolution, Winding Up and Termination..................65
         12.6     Payments Upon Certain Dissolutions..........................................................66

ARTICLE XIII

         [RESERVED]...........................................................................................67
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ARTICLE XIV

         INDEMNIFICATION OF MEMBERS, MANAGERS AND OFFICERS....................................................67
         14.1     Indemnification by a Member.................................................................67
         14.2     Indemnification by the Company..............................................................67
         14.3     Survival; Limitations; Procedures...........................................................68
         14.4     Third-Party Dealings With Members...........................................................69
         14.5     Insurance...................................................................................69
         14.6     Report to Members...........................................................................70

ARTICLE XV  CLOSING DELIVERIES................................................................................70
         15.1     Closing Deliveries of Polo..................................................................70
         15.2     Closing Deliveries of the Original Media Members............................................70

ARTICLE XVI  MISCELLANEOUS....................................................................................71
         16.1     Notices.....................................................................................71
         16.2     Public Announcements and Other Disclosure...................................................71
         16.3     Headings and Interpretation.................................................................72
         16.4     Entire Agreement............................................................................72
         16.5     Binding Agreement...........................................................................72
         16.6     Saving Clause...............................................................................72
         16.7     Counterparts................................................................................72
         16.8     Governing Law...............................................................................73
         16.9     No Membership Intended for Nontax Purposes..................................................73
         16.10    No Rights of Creditors and Third Parties under Agreement....................................73
         16.11    Amendment or Modification of Agreement......................................................73
         16.12    Specific Performance........................................................................73
         16.13    General Interpretive Principles.............................................................73
         16.14    Consent to Jurisdiction.....................................................................74
         16.15    Certain Obligations.........................................................................74
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            AMENDED AND RESTATED LIMITED LIABILITY COMPANY AGREEMENT

                                       of

                             RALPH LAUREN MEDIA, LLC

                  THIS AMENDED AND RESTATED LIMITED LIABILITY COMPANY AGREEMENT
(this "Agreement") of Ralph Lauren Media, LLC, a Delaware limited liability
company (the "Company"), dated as of February 7, 2000, by and among Polo Ralph
Lauren Corporation, a Delaware corporation ("Polo"), National Broadcasting
Company, Inc., a Delaware corporation ("NBC"), ValueVision International, Inc.
("ValueVision"), a Minnesota corporation, CNBC.com LLC, a Delaware limited
liability company ("CNBC.com"), and NBC Internet, Inc., a Delaware corporation
("NBCi" and together with NBC, CNBC.com and ValueVision, the "Original Media
Members"). Certain capitalized terms used herein are defined in Article I of
this Agreement and, if not otherwise defined herein, shall have the meanings
ascribed to such terms in the Operating Agreement, dated as of the date hereof,
by and among Polo, the Original Media Members and the Company (the "Operating
Agreement").

                  WHEREAS, Polo filed a Certificate of Formation on February 2,
2000 for the Company on behalf of itself and the Original Media Members pursuant
to the provisions of the Act;

                  WHEREAS, a Limited Liability Agreement for the Company was
duly adopted by Polo pursuant to and in accordance with the Act on February 2,
2000 (the "Original Agreement");

                  WHEREAS, Polo and the Original Media Members wish to amend and
restate in its entirety the Original Agreement in accordance with the further
provisions of this Agreement;

                  WHEREAS, Polo and the Original Media Members desire to
organize a joint venture which will, subject to the terms and conditions set
forth herein and in the Ancillary Agreements, among other things, establish,
design and manage the Online activities and Catalogs, and engage in direct
marketing, sales and other activities incidental to the sale in the Territory
through Catalogs and Online of Apparel, Accessories and Home Products bearing
the Polo and Ralph Lauren Brands as more specifically set forth herein;

                  WHEREAS, simultaneously with the execution of this Agreement,
Polo, the Original Media Members and the Company will execute the Operating
Agreement;

                  WHEREAS, simultaneously with the execution of this Agreement
(i) PRL USA Holdings, Inc., a wholly-owned Subsidiary of Polo ("Licensor"), and
the Company will enter

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into the License Agreement dated as of the date hereof (the "License
Agreement"), (ii) ValueVision and the Company will enter into the Services
Agreement dated as of the date hereof (the "Services Agreement"), (iii) Polo and
the Company will enter into the Supply Agreement dated as of the date hereof
(the "Supply Agreement"), (iv) the Company and NBCi will enter into a Promotion
Agreement pursuant to which NBCi will provide to the Company, at no cost to the
Company, $40 million in aggregate credits for Online promotions (the "Promotion
Agreement") and (v) NBC and the Company will enter into an Advertising Agreement
pursuant to which NBC will provide to the Company, at no cost to the Company,
$100 million in aggregate credits for advertising time on the NBC Properties
(the "Advertising Agreement", together with the Supply Agreement, the Services
Agreement, the License Agreement, the Promotion Agreement and the Operating
Agreement, the "Ancillary Agreements");

                  WHEREAS, CNBC.com has agreed to provide to the Company at no
cost to the Company $10 million in aggregate credits for Online promotions; and

                  WHEREAS, Polo and the Original Media Members desire to set
forth their respective rights and obligations as members of the Company and to
provide for the operation and governance of the Company.

                  NOW, THEREFORE, in consideration of the agreements and
obligations set forth herein and for other good and valuable consideration, the
parties hereby agree as follows:

                                    ARTICLE I

                                   DEFINITIONS

                  For purposes of this Agreement, unless the context clearly
indicates otherwise, the following terms shall have the following meanings:

                  "Accessories": Eyewear, jewelry, watches, leather goods,
         handbags, luggage, golf bags, fragrances, skin care, cosmetics and
         other beauty products and any other similar products, in each case that
         bear or are otherwise marketed, advertised or promoted under any of the
         Polo and Ralph Lauren Brands.

                  "Act": The Delaware Limited Liability Company Act, Title 6,
         Chapter 18, ss. 101 et seq. of the Delaware Code, and all amendments to
         the Act.

                  "Additional Contribution": An additional Capital Contribution
         (other than a ValueVision Additional Contribution) payable by the
         Members to the Company pursuant to Article VIII.

                  "Additional Contribution Share": A Member's proportionate
         share of an Additional Contribution equal to the product of (i) such
         Member's Sharing Ratio and (ii) such Additional Contribution, or as
         otherwise agreed by the Members under Section 8.2.

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                  "Adjusted Capital Account Deficit": With respect to any
         Member, the deficit balance, if any, in such Member's Capital Account
         as of the end of the relevant Fiscal Year, after giving effect to the
         following adjustments:

                           (i) credit to such Capital Account the minimum gain
                  chargeback that such Member is deemed to be obligated to
                  restore pursuant to the penultimate sentences of Sections
                  1.704-2(g)(1) and 1.704-2(i)(5) of the Regulations; and

                           (ii) debit to such Capital Account the items
                  described in Sections 1.704-l(b)(2)(ii)(d)(4),
                  1.704-l(b)(2)(ii)(d)(5), and 1.704-l(b)(2)(ii)(d)(6) of the
                  Regulations.

                  The foregoing definition of Adjusted Capital Account Deficit
is intended to comply with the provisions of Section 1.704-l(b)(2)(ii)(d) of the
Regulations and shall be interpreted consistently therewith.

                  "Advertising Agreement":  As defined in the Preamble.

                  "Affiliate": A Person that directly, or indirectly through one
         or more intermediaries, controls, or is controlled by or under common
         control with, the Person specified, for so long as such Person remains
         so associated to the specified Person. Control means, with respect to a
         specified Person, the possession, directly or indirectly, of the power
         to direct or cause the direction of the affairs or management of a
         Person, whether through the ownership of voting securities, by contract
         or otherwise.

                  "Aggregate Contributions":  As defined in Section 12.6.

                  "Agreement": This Amended and Restated Limited Liability
         Company Agreement, as the same may be amended, modified or otherwise
         supplemented from time to time, all in accordance with this Agreement
         and the Act.

                  "Ancillary Agreements":  As defined in the Preamble.

                  "Annual Advertising Obligation": As defined in the Operating
         Agreement.

                  "Apparel": Clothing products, including, men's, women's,
         children's apparel, swimwear, loungewear, intimate apparel, underwear,
         socks, hosiery, sports specialty apparel, outerwear, footwear and all
         other items included in International Trademark Class 25, in each case
         that bear or are otherwise marketed, advertised or promoted under any
         of the Polo and Ralph Lauren Brands.

                  "Auditors":  As defined in Section 3.3.

                  "Budget": The capital and operating budgets of the Company for
         any quarterly period or Fiscal Year, prepared by the management of the
         Company and approved by the Management Committee in accordance with
         Section 5.4, including all amendments, modifications and revisions
         thereto, as approved in accordance with Section 5.4.

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                  "Business": Any business that the Company operates in
         accordance with the Business Purpose set forth in Section 2.8.

                  "Business Day": Any day other than Saturday, Sunday or any
         legal holiday observed in the State of Delaware or New York.

                  "Business Plan": As defined in Section 5.4(a), including the
         Initial Business Plan.

                  "Business Purpose":  As defined in Section 2.8.

                  "Capital Account": The account maintained for a Member
         determined in accordance with Article VIII.

                  "Capital Contribution": Any contribution of Property or
         services made by or on behalf of a Member in accordance with the terms
         of this Agreement.

                  "Catalog": One or more direct marketing publications developed
         and produced, or subcontracted to a third party, by the Company for the
         promotion and sale of Polo Products under the Licensed Brands.

                  "CEO":  As defined in Section 6.1.

                  "Certificate of Formation": The Certificate of Formation of
         the Company, as amended from time to time, and filed with the Secretary
         of State of Delaware.

                  "CFO":  As defined in Section 6.1.

                  "Change of Control": Either a Polo Change of Control or an NBC
         Change of Control.

                  "Closing": The initial transfer of the ValueVision Initial
         Capital Contribution to the Company as contemplated by Section 8.1(a)
         and the consummation of the other transactions contemplated by this
         Agreement and the Operating Agreement to be consummated on the Closing
         Date and the delivery of all certificates and other documents necessary
         in connection therewith. The Closing will take place at such time and
         place as Polo and the Media Representative shall agree.

                  "Closing Date": The date on which this Agreement and the
         Ancillary Agreements are executed and delivered.

                  "CNBC.com": CNBC.com LLC, a Delaware limited liability
         company, and any successor thereof.

                  "Code": The Internal Revenue Code of 1986, as amended from
         time to time.

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                  "Collection Brands": Purple Label, Black Label and Collection
         and other similarly positioned premier, high-end, limited distribution
         Polo and Ralph Lauren Brands that may be developed or acquired in the
         future.

                  "Commitment": The Capital Contributions that a Member is
         obligated to make, including the ValueVision Additional Contributions
         and any Additional Contribution Share of a Member.

                  "Company": Ralph Lauren Media, LLC, a limited liability
         company formed under the laws of the State of Delaware, and any
         successor limited liability company.

                  "Company Assets": Any rights or assets, whether tangible or
         intangible, acquired by the Company pursuant to this Agreement or any
         Ancillary Agreement, contributed by the Members in accordance with the
         terms of this Agreement or any Ancillary Agreement or otherwise
         acquired by the Company.

                  "Company Customer Data":  As defined in Section 3.1(b).

                  "Company Securities":  As defined in Section 3.5(d).

                  "Continuing Member":  As defined in Section 11.2.

                  "Cumulative Losses":  As defined in Section 12.6.

                  "Damages":  As defined in Section 14.1.

                  "Default Interest Rate": The prime rate published by the Wall
         Street Journal for the last Business Day on which a Commitment is
         payable.

                  "Delinquent Member": A Member who has failed to meet the
         Commitment of that Member.

                  "Demand Registration":  As defined in Section 3.5.

                  "Disposition or Dispose": Any sale, assignment, exchange,
         mortgage, pledge, grant, hypothecation, lease or other transfer,
         absolute or as security or encumbrance (including dispositions by
         operation of law).

                  "Distribution": A transfer of Property of the Company to a
         Member on account of a Membership Interest as described in Article IX.

                  "Exchange Act": the Securities Exchange Act of 1934, as
         amended.

                  "Fair Market Value":

                  (i) Fair Market Value of a Membership Interest means, as of
         any date (the "Computation Date"), the value of a Membership Interest
         as mutually determined by the

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         Media Representative and Polo, or if the Media Representative and Polo
         cannot agree, then the Fair Market Value of any Membership Interest
         shall be (A) determined by (x) calculating the aggregate realizable
         value of all Membership Interests as of the Computation Date (the
         "Total Value"), assuming a sale of the Company in its entirety in a
         transaction or a series of related transactions to a third party on an
         arm's length basis in a controlled auction process designed to maximize
         membership value by attracting all possible bidders and (y) dividing
         the Total Value by the Membership Interest (the "Auction Value FMV") or
         (B) that which would be negotiated in an arm's length transaction
         (effected as of the Computation Date) between two willing parties
         determined in accordance with the procedure set forth in clause (ii) of
         this definition after giving effect to any increased cost of
         ValueVision's services as provided in Section 3.15(d) (the "Private
         Value FMV"), as applicable. For all determinations of Fair Market
         Value, the License Agreement and the Supply Agreement shall be deemed
         to run for the remaining balance of their respective terms.

                  (ii) If Polo and the Media Representative cannot agree on a
         Fair Market Value of a Membership Interest as set forth in paragraph
         (i) above within 30 days after the date of notice of the event giving
         rise to such Fair Market Value determination, the Media Representative
         and Polo shall each appoint a nationally recognized investment bank as
         promptly as practicable and in any event within seven days following
         the expiration of such 30-day period to determine the Fair Market Value
         of such Membership Interest as of the Computation Date as promptly as
         possible thereafter and in any event within 30 days of such
         appointment. In the event that the higher of the two values determined
         by the investment banks is equal to or less than 110% of the lower
         value, then the Fair Market Value of such Membership Interest shall be
         the average of the two. In the event that the higher value is greater
         than 110% of the lower value, then the two investment banks shall
         promptly appoint a third investment bank of nationally recognized
         standing to determine the Fair Market Value of such Membership
         Interest. The third investment bank shall have 30 days to render its
         determination of the Fair Market Value and the average of the two
         closest such determinations (of the three investment banks) shall be
         the Fair Market Value of such Membership Interest. The third investment
         bank will not be permitted to see or otherwise have access to, or be
         informed of, the results of the determinations made by the first two
         investment banks. Each investment bank engaged pursuant to this clause
         (ii) shall promptly deliver to each of Polo and the Media
         Representative a written notice in reasonable detail of its
         determination of the Fair Market Value made pursuant to the foregoing.
         In the event that the determination made by the third investment bank
         is higher than the higher of the two previous determinations, the costs
         of the third investment bank shall be borne by the Member whose
         investment bank submitted the lower of the two previous determinations.
         In the event that the determination made by the third investment bank
         is lower than the lower of the two previous determinations, the costs
         of the third investment bank shall be borne by the Member whose
         investment bank submitted the higher of the two previous
         determinations. Except as set forth in the two immediately preceding
         sentences, each Member shall be responsible for the percentage
         represented by such Member's Membership Interest of all costs incurred
         in connection with the determination of the Fair Market Value set forth
         herein.

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                  "Family Controlled Entity" means (i) any not-for-profit
         corporation if at least a majority of its board of directors is
         composed of Ralph Lauren Family Members; (ii) any other corporation if
         at least a majority of its outstanding voting power is held by Ralph
         Lauren Family Members; (iii) any partnership if at least a majority of
         the outstanding voting interest of its partnership interests are owned
         by Ralph Lauren Family Members; and (iv) any limited liability or
         similar company if at least a majority of the outstanding voting
         interest of the company is owned by Ralph Lauren Family Members.

                  "Fiscal Quarter".: As defined in Section 3.2(c).

                  "Fiscal Year":  As defined in Section 3.4.

                  "GAAP":  As defined in Section 3.1(a).

                  "Governmental Authority": Any nation or government, any state
         or other political subdivision thereof, and any entity exercising
         executive, legislative, judicial, regulatory or administrative
         functions of or pertaining to government.

                  "Holder Request":  As defined in Section 3.5(a).

                  "Home Products": Products to furnish and/or decorate the home,
         including bedding and bath products, interior decor/furniture and
         tabletop items, paints, wallpaper, fabrics, curtains, home fragrance
         products and other decorative accessories, in each case bearing or
         otherwise marketed, advertised or promoted under any of the Polo and
         Ralph Lauren Brands.

                  "Indemnified Party":  As defined in Section 14.3(d).

                  "Indemnifying Member":  As defined in Section 14.1.

                  "Indemnitee":  As defined in Section 14.2.

                  "Initial Business Plan": The Business Plan to be agreed among
         the parties hereto.

                  "Initial Membership Interest": With respect to any Member, the
         Initial Membership Interest of such Member set forth in Exhibit A.

                  "Initial Public Offering": The initial offer for sale of
         capital stock of the Company pursuant to an effective registration
         statement filed under the "Securities Act," which results in an active
         trading market in such shares of capital stock (it being understood
         that such an active trading market shall be deemed to exist if, among
         other things, such shares are listed on the New York Stock Exchange or
         the Nasdaq Stock Market, Inc. National Market System or another
         national securities exchange). In connection with an Initial Public
         Offering, the Members agree to take all actions necessary and
         appropriate to convert the form of the Company to an appropriate form
         required for such purpose and make such other adjustments as are
         necessary in connection therewith.

                                       7

<PAGE>   14

                  "Lauren Family Trust": includes trusts the primary
         beneficiaries of which are Ralph Lauren, the spouse of Ralph Lauren,
         Lauren Descendants, Ralph Lauren's siblings, spouses of Lauren
         Descendants and their respective estates, guardians, conservators or
         committees and/or charitable organizations, provided that if the trust
         is a wholly charitable trust, at least a majority of the trustees of
         such trust consists of Ralph Lauren, the spouse of Ralph Lauren and/or
         Ralph Lauren Family Member.

                  "License Agreement":  As defined in the Preamble.

                  "Licensed Brands": "Polo by Ralph Lauren," "Ralph (Polo Player
         Design) Lauren," "Polo," "Ralph," "Polo (Polo Player Design) Ralph
         Lauren," "Ralph Lauren," "RLX," "Polo Sport," "Polo Jeans Co," "Ralph
         Lauren Home Collection," the Polo Player Design and such other
         trademarks which Licensor licenses to the Company pursuant to the
         License Agreement. The term "Licensed Brands" shall specifically
         exclude the mark "Club Monaco."
                  "Licensed Materials": Any text, artwork, photographs,
         transfers, transparencies, designs, graphic or pictorial or other
         similar material (i) furnished to the Company by or on behalf of
         Licensor for use by the Company in connection with any Catalog or the
         Site pursuant to the terms of this Agreement, the Operating Agreement
         or the License Agreement or (ii) created by or on behalf of the Company
         during the term of the License Agreement specifically for use in
         connection with any Catalog or the Site in the exercise of the
         Company's rights under the License Agreement, all of which shall be
         owned exclusively by Licensor, except to the extent it contains marks
         or materials owned or licensed by NBC or its Affiliates.

                  "Licensor":  PRL USA Holdings, Inc.

                  "Lien":  As defined in Section 11.4.

                  "Liquidation Payment":  As defined in Section 12.6.

                  "Litigation":  As defined in Section 5.3(xx).

                  "Majority-Owned Affiliates": With respect to any Person, means
         any Affiliate of such Person with respect to which such Person owns at
         least a majority of the total voting power. For the avoidance of doubt,
         NBCi shall not be considered a Majority-Owned Affiliate of NBC except,
         for purposes of Section 11.6 hereof only, in the event that NBC shall
         actually own a majority of the outstanding voting stock of NBCi.

                  "Management Committee":  As defined in Section 5.1.

                  "Manager": Any person appointed as a Manager of the Company by
         any Member as provided in Section 5.2(b), but does not include any
         person who has ceased to be a Manager of the Company.

                  "Marks":  As defined in the License Agreement.

                                       8

<PAGE>   15

                  "Material Adverse Effect": Any material adverse effect on (A)
         the assets, business, results of operations or condition (financial or
         otherwise) of the Company or (B) when used with respect to any Member
         or the Company, the ability of such Member or the Company to perform
         its obligations hereunder or under the Ancillary Agreements to which it
         is a party.

                  "Material Deadlock": Failure by the Members or the Management
         Committee to reach agreement on any matter (i) that is of such
         magnitude and is so fundamental to the Business and the Business
         Purpose that failure to resolve such issue could reasonably be expected
         to have a Material Adverse Effect, (ii) that is so fundamental to the
         business of Polo or any Original Media Member that failure to resolve
         such issue could reasonably be expected to have a material adverse
         effect on the assets, business, results of operations or condition
         (financial or otherwise) of Polo or any Original Media Member or (iii)
         which disagreement is of such a nature that continuance of operation of
         the Company as a jointly owned entity by the Members would be
         unworkable as a result of the breakdown in the communications and
         business relationship of the Members. For the avoidance of doubt, the
         Members agree that a failure by the Managers appointed by either Polo
         or the Media Members to approve an Initial Public Offering, in
         accordance with Section 5.3(x), recommended in good faith by either
         Polo or the Media Members, as the case may be, at any time following
         the fifth anniversary of the Closing Date shall constitute a Material
         Deadlock.

                  "Material Deadlock Event":  As defined in Section 3.12(d).

                  "Media Competitor": Any media, telecommunications or Internet
         company or similar company, or any Majority-Owned Affiliate thereof, a
         significant business of which is any of the three primary businesses of
         NBC and its Affiliates at the time of determination; provided, however,
         that Media Competitor shall not include any Person identified by Polo
         in writing to the Media Representative (a "Request Notice") that the
         Media Representative does not identify as a Media Competitor in writing
         to Polo within thirty (30) days of such Request Notice.

                  "Media Manager": Any Manager appointed by the Media Members in
         accordance with Section 5.2(b).

                  "Media Member IPO Right":  As defined in Section 3.16.

                  "Media Members": The Original Media Members and their
         transferees.

                  "Media Members' Membership Interests": As defined in Section
         3.12(d).

                  "Media Members Sale Notice":  As defined in Section
         3.12(e)(i).

                  "Media Members Sale Right":  As defined in Section 3.12(e).

                                       9

<PAGE>   16

                  "Media Representative": Initially NBC, or such other party as
         is designated as representative by all of NBC, ValueVision, CNBC.com
         and NBCi or their permitted transferees by written notice to Polo.

                  "Member": A Person executing this Agreement when acting in its
         capacity as a member of the Company and any Person admitted as an
         additional or substitute member of the Company pursuant to this
         Agreement.

                  "Member Plans":  As defined in Section 4.2(f)(iii).

                  "Membership Interest": The interest of a Member in the
         Company, including a Member's (i) right to receive allocations of
         Profit and Loss, Distributions, returns of capital and distribution of
         assets upon a dissolution of the Company, (ii) right, if any, to vote
         on, or to consent to, or approve or disapprove, certain actions or
         decisions regarding the Company as provided in this Agreement and the
         Operating Agreement or under the Act and (iii) Initial Membership
         Interest.

                  "NBC": National Broadcasting Company, Inc., a Delaware
         corporation, and any successor thereof.

                  "NBCi": NBC Internet, Inc., a Delaware corporation, and any
         successor thereof.

                  "NBC Change of Control": The occurrence of any of the
         following: (a) (i) the acquisition of ownership, directly or
         indirectly, beneficially or of record, by any Person, of 25% or more of
         the voting equity or equity value of NBC, and General Electric Company
         and its Affiliates own 25% or less of the voting equity or equity value
         of NBC, as applicable, followed within 180 days by (ii) an event or a
         series of events which results in those officers of NBC which are
         actively involved in making decisions regarding the Company and this
         Agreement (and the Operating Agreement), including as of the date of
         this Agreement the Chief Executive Officer of NBC, the President of NBC
         West Coast and the President of NBC Interactive Business Development,
         who are Bob Wright, Scott Sassa and Martin Yudkovitz (collectively the
         "NBC Executives"), respectively, as of the date of this Agreement, or
         comparable positions at the relevant time, shall no longer be employees
         of NBC and such persons shall be replaced by persons who were not
         employees of NBC at least two months prior to the earlier of the entry
         into an agreement with respect to, or consummation of, the transaction
         described in clause (i) or (b) any sale, lease, exchange or transfer
         (in one transaction or a series of related transactions) of control of,
         whether by transfer of all or substantially all of the assets
         comprising, or otherwise, the NBC Television Network other than in a
         Permitted NBC Transfer.

                  "NBC Change of Control Call":  As defined in Section 3.13(c).

                  "NBC Properties": The NBC Television Network, CNBC and
         NBC-owned and operated television stations, and other NBC-owned
         properties as they emerge in the future.

                  "Nonrecourse Liability": As defined in Section 1.704-2(b)(3)
         of the Regulations.

                                       10

<PAGE>   17

                  "Notice of Material Deadlock":  As defined in Section 3.12(d).

                  "Officer":  As defined in Section 6.1.

                  "Online": Any electronic interactive service, system, network
         or medium that is available via (a) public or private computer networks
         such as the Internet (including the World Wide Web), (b) proprietary
         online services such as America Online and Compuserve, (c) hybrid
         Internet services such as WebTV and @Home, (d) interactive cable,
         satellite or broadcast television and (e) any successor technology to
         any of the foregoing. "Online" does not mean traditional
         person-to-person voice only telephone communications.

                  "Online Identifier": Any URL, keyword, logo or other
         identifier selected by the Company, subject to the License Agreement,
         for identifying Online the Company, the Business or any of its
         services.

                  "Operating Agreement":  As defined in the Preamble.

                  "Operations Manual":  As defined in Section 5.4(c).

                  "Organization": A Person other than a natural person. The term
         Organization includes corporations (both non-profit and other
         corporations), partnerships (both limited and general), joint ventures,
         limited liability companies, and unincorporated associations, but the
         term does not include joint tenancies and tenancies by the entirety.

                  "Original Agreement":  As defined in the Preamble.

                  "Original Media Members":  As defined in the Preamble.

                  "Other Indemnified Persons":  As defined in Section 14.1.

                  "Permitted NBC Transfer": Any sale, lease, exchange or
         transfer (in one transaction or a series of related transactions) of
         the NBC Television Network in which (x) NBC's Membership Interest and
         all of NBC's rights and obligations hereunder are transferred to the
         transferee in such transaction and (y) any NBC Executive or other
         executive officer of NBC who was an officer of NBC for at least two
         months prior to the public announcement or execution of a definitive
         agreement regarding the transaction is employed by the transferee
         following such transaction as Chief Executive Officer of NBC, President
         of the NBC Television Network or in a similar (or higher) capacity for
         a period of at least six months after the consummation of such
         transaction.

                  "Person": Any natural person, corporation, partnership, joint
         venture, trust, incorporated organization, limited liability company,
         other form of business or legal entity or Governmental Authority.

                                       11

<PAGE>   18

                  "Polo": Polo Ralph Lauren Corporation, a Delaware corporation,
         and any successor thereof.

                  "Polo and Ralph Lauren Brands": (i) The Licensed Brands and
         Tradenames, (ii) any brands that are owned or licensed by Polo or an
         Affiliate of Polo or any other Person bound by the License Agreement on
         or after the date of this Agreement that are (A) marketed, advertised
         or promoted under the Polo or Ralph Lauren name or any part thereof or
         (B) related for purposes of Polo's marketing, advertising or
         promotional strategies to the Polo or Ralph Lauren names or any part
         thereof (including initials or any other derivatives) or, as a result
         of Polo's marketing, advertising or promotional strategies, are
         reasonably likely to be associated by customers with the Polo and Ralph
         Lauren Brands and (iii) any other brands that may from time to time be
         licensed to the Company pursuant to the License Agreement. The term
         Polo and Ralph Lauren Brands shall specifically exclude the trademark
         "Club Monaco" and shall include the trademarks "Chaps," "Lauren" and
         "American Living."

                  "Polo Buyout Right":  As defined in Section 3.14(a).

                  "Polo Change of Control": The occurrence of any of the
         following: (a) there shall be consummated (i) any consolidation,
         merger, recapitalization or other similar transaction involving Polo in
         which Polo is not the continuing or surviving corporation, or pursuant
         to which the shares of common stock or other equity securities of Polo
         (the "Polo Equity") would be converted in whole or in part into cash,
         other securities or other property, other than any such transaction in
         which (1) Ralph Lauren and his estate, guardian, conservator or
         committee , (2) the spouse of Ralph Lauren and her estate, guardian,
         conservator or committee, (3) each descendant of Ralph Lauren and their
         respective estates, guardians, conservators or committees (a "Lauren
         Descendant"), (4) each Family Controlled Entity and (5) the trustees,
         in their respective capacities as such, of each Lauren Family Trust
         (the "Ralph Lauren Family Members") beneficially hold at least a
         majority of the voting equity of the continuing or surviving company
         immediately after such transaction, (ii) any consolidation, merger,
         recapitalization or other similar transaction in which Polo is the
         continuing or surviving company, other than any such transaction in
         which Ralph Lauren and/or any Ralph Lauren Family Member beneficially
         holds at least a majority of the voting equity of the continuing or
         surviving company immediately after such transaction, or (iii) any
         sale, lease, exchange or transfer (in one transaction or a series of
         related transactions) of all or substantially all of the Licensed
         Brands or assets of Polo; (b) any person, other than a Ralph Lauren
         Family Member, shall become the beneficial owner (within the meaning of
         Rule 13d-3 under the Exchange Act) of the Polo Equity representing 50%
         or more of the combined voting equity of Polo as a result of a tender
         offer or exchange offer, open market purchases, privately negotiated
         purchases or otherwise; (c) the acquisition of ownership, directly or
         indirectly, beneficially or of record, by any Media Competitor, of 25%
         or more of the voting equity of Polo, and Ralph Lauren and/or Ralph
         Lauren Family Members collectively own 25% or less of the voting equity
         of Polo; or (d) the acquisition of ownership, directly or indirectly,
         beneficially or of record, by any Media Competitor from Polo, of 10% or
         more of the total equity of Polo in a negotiated transaction in which
         Polo has not offered NBC a right to acquire such equity not less than
         30 or more than 180 days prior to the acquisition of ownership on the
         same terms and conditions; provided, however, that any transfer of Polo
         Equity that occurs by

                                       12

<PAGE>   19

         reason of the laws of inheritance or through any bona fide testamentary
         or inter vivos device to a Ralph Lauren Family Member shall not
         constitute a Polo Change of Control.

                  "Polo Change of Control Sale":  As defined in Section 3.13(d).

                  "Polo Deadlock Call":  As defined in Section 3.12(d).

                  "Polo Manager": The Manager appointed by Polo in accordance
         with Section 5.2(b).

                  "Polo Members":  Polo and its permitted transferees.

                  "Polo Offer Notice":  As defined in Section 3.12(e)(ii).

                  "Polo Products": Apparel, Accessories and Home Products which
         are manufactured by or under license from Polo, any Affiliate of Polo
         or any other Person bound by the License Agreement or any combination
         of the foregoing. The definition of Polo Products will be automatically
         amended to include any additional products and services as may be
         determined in accordance with Section 2.6(c) of the Operating
         Agreement.

                  "Preservation Notice":  As defined in Section 3.14(b).

                  "Principal Office": The principal office of the Company as set
         forth in Section 2.3.

                  "Proceeding": Any administrative, judicial, or other adversary
         proceeding, including litigation, arbitration, administrative
         adjudication, mediation, and appeal or review of any of the foregoing.

                  "Profits or Losses": For each Fiscal Year, an amount equal to
         the Company's taxable income or loss for such Fiscal Year, determined
         in accordance with Section 703(a) of the Code (for this purpose, all
         items of income, gain, loss, or deduction required to be stated
         separately pursuant to Section 703(a)(1) of the Code will be included
         in taxable income or loss), with the following adjustments:

                  (i)Any income of the Company that is exempt from federal
         income tax and not otherwise taken into account in computing Profits or
         Losses pursuant to this definition will be added to such taxable income
         or loss;

                  (ii)Any expenditures of the Company described in Section
         705(a)(2)(B) of the Code or treated as Section 705(a)(2)(B) of the Code
         expenditures pursuant to Section 1.704-l(b)(2)(iv)(i) of the
         Regulations, and not otherwise taken into account in computing Profits
         or Losses pursuant to this definition, will be subtracted from such
         taxable income or loss;

                                       13

<PAGE>   20

                  (iii)Notwithstanding any other provisions of this definition,
         any items which are specially allocated pursuant to paragraph 9.4 shall
         not be taken into account in computing Profits or Losses.

                  "Promotion Agreement":  As defined in the Preamble.

                  "Property": Any property, real or personal, tangible or
         intangible, including cash, and any legal or equitable interest in such
         property, but excluding services and promises to perform services in
         the future.

                  "Purchase Price Notice":  As defined in Section 3.14(b).

                  "Qualified Buyer": Any Person that satisfies as of the date of
         determination each of the following requirements: (a) the stockholders'
         equity or the market capitalization of such Person is or was, as of the
         end of the most recently completed Fiscal Quarter of such Person prior
         to the date of entering into any agreement for the transfer to such
         Person of any interest in the Company in excess of U.S. $100 million or
         U.S. $1 billion, respectively; (b) neither such Person nor any
         Affiliate of such Person has been convicted within the prior five years
         of any criminal violation of law in any country; (c) neither such
         Person nor any Subsidiary of such Person directly or indirectly
         manages, operates, owns any equity interest in excess of 10% in or has
         agreed to purchase a Person listed on Schedule 1; (d) the admission of
         such Person as a Member or such Person being, acting or otherwise
         exercising the rights of a Member will not have a Material Adverse
         Effect on Polo or the Company, or make it illegal or impossible for the
         Company or Polo to do business in any country where the Company or Polo
         at that time does business; (e) there is not pending any material
         litigation against such Person which would be reasonably expected to
         have a material adverse effect on the assets, business, results of
         operations or condition (financial or otherwise) of such Person; and
         (f) such Person is not bankrupt, insolvent or in similar financial
         condition.

                  "Quiet Period": The period commencing on the date the Change
         of Control notice required by Section 3.13(a) is received and ending on
         the date that is 180 days thereafter.

                  "Regulations": The federal income tax regulations promulgated
         by the United States Treasury Department under the Code as such
         Regulations may be amended from time to time. All references herein to
         a specific section of the Regulations will be deemed to also refer to
         any corresponding provision of succeeding Regulations.

                  "Regulatory Allocations":  As defined in Section 9.4(c).

                  "Requesting Holder":  As defined in Section 3.5(a)(i).

                  "ROFR Notice":  As defined in Section 3.12(e)(iii).

                  "SEC":  The Securities and Exchange Commission.

                  "SEC Reports":  As defined in Section 4.2(g).

                                       14

<PAGE>   21

                  "Secretary":  As defined in Section 6.5.

                  "Securities":  As defined in Section 11.6(a).

                  "Securities Act":  Securities Act of 1933, as amended.

                  "Services Agreement":  As defined in the Preamble.

                  "Sharing Ratio": With respect to any Member, the Sharing Ratio
         of each Member set forth in Exhibit A. Exhibit A will be amended as
         necessary to conform to any changes agreed to by the Members. In the
         event that a Membership Interest is transferred in accordance with the
         terms of this Agreement, the transferee will succeed to the Membership
         Interest and Sharing Ratio of the Withdrawing Member.

                  "Site": With respect to the World Wide Web, the website and
         pages developed, produced and maintained by, or at the direction of,
         the Company located at or operated under the domain name Polo.com,
         ralphlauren.com or any subdomains of either thereof, or any other
         domain names agreed by the Members, and successors or extensions
         thereof, or any comparable area, site or pages designed to promote the
         Business in other Online media or services.

                  "Subsidiary": Any corporation, partnership, limited liability
         company, joint venture or other legal entity of which a Person (either
         alone, through or together with any other Subsidiary) that owns or has
         the right to acquire, directly or indirectly, more than 50% of the
         stock or other equity interests the holder of which is generally
         entitled to vote for the election of the board of directors or other
         governing body of such corporation or other legal entity.

                  "Supply Agreement":  As defined in the Preamble.

                  "Tax Matters Partner":   As defined in Section 10.2.

                  "Territory"  As defined in the License Agreement.

                  "Third Party Claim":  As defined in Section 14.3(d).

                  "Tradename":  As defined in the License Agreement.

                  "Transfer":  As defined in Section 11.2.

                  "Treasurer":  As defined in Section 6.6.

                  "United States": The United States of America (including the
         District of Columbia), its possessions and territories and other areas
         subject to its jurisdiction (including the Commonwealth of Puerto Rico,
         the U.S. Virgin Islands, Guam, American Samoa, Wake Island and the
         Northern Mariana Islands).

                                       15

<PAGE>   22

                  "ValueVision": ValueVision International, Inc., a Minnesota
         corporation and any successor thereof.

                  "ValueVision Additional Contributions": As defined in Section
         8.2(a).

                  "ValueVision Commitment":  $50,000,000.

                  "ValueVision Initial Capital Contribution": As defined in
         Section 8.1(a).

                  "Vice President":  As defined in Section 6.4.

                  "Withdrawing Member":  As defined in Section 11.2.

                                   ARTICLE II

                              FORMATION AND CONDUCT

                           2.1 Formation and Purpose. The Members hereby
         authorize and ratify the formation of the Company as a Delaware limited
         liability company pursuant to the provisions of the Act. The original
         Certificate of Formation was filed with the Secretary of State of the
         State of Delaware on February 2, 2000. On the Closing Date, upon
         satisfaction of the conditions contained in Section 8.1 and Article XV,
         the Original Media Members and Polo will be deemed admitted as Members.
         The purposes of the Company are to engage in the following activities:

                           (i) to conduct the Business;

                           (ii) to acquire, hold, own, operate, manage, finance,
         encumber, sell, or otherwise Dispose of or otherwise use the Company
         Assets;

                           (iii) to enter into any lawful transaction and engage
         in any lawful activities as may be necessary, incidental or convenient
         to carry out the business of the Company as contemplated by this
         Agreement, the Ancillary Agreements and the Business Purpose.

                           The Company may do any and all acts and things
         necessary, appropriate, proper, advisable, or convenient for the
         furtherance and accomplishment of the purposes of the Company,
         including to engage in any kind of activity and to enter into and
         perform obligations of any kind necessary to or in connection with, or
         incidental to, the accomplishment of the purposes of the Company, so
         long as such activities and obligations may be lawfully engaged in or
         performed by a limited liability company under the Act. In furtherance
         of its purposes, the Company shall have and may exercise all of the
         powers now or hereafter conferred by Delaware law on limited liability
         companies formed under the Act.

                                       16

<PAGE>   23

                           2.2 Name. The name of the Company is "Ralph Lauren
         Media, LLC". All business of the Company will be conducted under the
         name of the Company and title to all property, real, personal or mixed,
         owned by or leased to the Company will be held in such name.

                           2.3 Principal Office and Place of Business. The
         principal office and place of business of the Company will be located
         at such place or places as Polo and the Media Representative may from
         time to time designate by mutual agreement.

                           2.4 Term. The term of the Company commenced on the
         date the Certificate of Formation was filed with the Secretary of State
         of the State of Delaware in accordance with the Act and will continue
         until the Company is dissolved as provided in Article XII.

                           2.5 Registered Office and Agent. The registered agent
         for the service of process and the registered office will be that
         Person and location reflected in the Certificate of Formation as filed
         in the office of the Secretary of State of the State of Delaware. At
         any time and from time to time the Company may designate another
         registered office or agent.

                           2.6 Qualification in Other Jurisdictions. The Company
         will be qualified or registered under foreign qualification or assumed
         or fictitious name statutes or similar laws in any jurisdiction in
         which the Company transacts business and in which such qualification or
         registration is determined by the Company to be necessary or advisable.

                           2.7 No Liability to Third Parties. No Member, Manager
         or Officer, solely by reason of being a Member or acting as a Manager
         or Officer, will be subject to any liability in connection with the
         Company Assets, debts, obligations, liabilities, acts or affairs of the
         Company, including under any Proceeding. The debts, obligations and
         liabilities of the Company, whether arising in contract, tort or
         otherwise, will be solely the debts, obligations and liabilities of the
         Company.

                           2.8 Business Purpose. The Members hereby agree that
         the following statement sets forth the purpose of the Company (the
         "Business Purpose"): () the development of the Company into a world
         class direct marketer of Polo and Ralph Lauren Brands; () the
         establishment, articulation and definition of Polo and Ralph Lauren
         Brands' identity Online and, to the extent applicable, in the Catalog
         and the creation of an appropriate level of awareness for both; () the
         positioning of Online activities and the Catalog as integral components
         of new and existing customers' shopping channels; () providing consumer
         value through product sales, content and service to the same level that
         Polo delivers in free-standing retail stores, but with elimination or
         reduction of negative aspects of shopping in a store; () providing
         format and content that promotes () the Business, () Polo's business
         generally with respect to the Licensed Brands, () Collection Brands and
         () in accordance with Section 2.3(a) of the Operating Agreement, any
         other Polo and Ralph Lauren Brands provided that such promotions are
         not materially competitive with the Business Online; () focusing on the
         customer and developing lasting one-to-one relationships; () providing
         an interactive shopping experience, comprised of

                                       17

<PAGE>   24

         different shopping modes and customer rapport; () the creation of a
         direct-to-customer upscale shopping environment Online, offering
         products and services at traditional retail prices, as distinguished
         from an outlet store or other price-driven shopping facility; ()
         providing entertaining and engaging experiences Online itself through
         means of experience-rich promotional events that are interwoven into
         the merchandising and product presentations; and () the development and
         promotion, as applicable, of new products and services under the Polo
         and Ralph Lauren Brands in accordance with Section 2.6 of the Operating
         Agreement.

                           2.9 Business Launch. The Members recognize the
         competitive imperative of launching the Business as promptly as
         practicable. Pursuant to a phased market entry outlined in the Initial
         Business Plan, the Members shall use all commercially reasonable
         efforts to launch the Site no later than October 15, 2000. With respect
         to a Catalog, if the Company does not launch, or sub-contract with a
         third party to launch, a Catalog by January 1, 2003, Polo shall have
         the right to enter into arrangements with a third party to develop and
         promote a Catalog; provided, to the extent such failure to launch was
         not due to an action on the part of the Media Members or the failure on
         the part of any Media Members to act and the terms of any such
         arrangement with a third party are materially more favorable than those
         offered to the Company, Polo shall offer the Company the opportunity to
         agree to launch the Catalog in a reasonable period of time on such
         terms and the Company shall have 60 days to advise Polo in writing that
         it agrees to all such terms.

                           2.10 Initial Activities. On the Closing Date, (i)
         Polo, the Original Media Members and the Company shall enter into the
         Operating Agreement, (ii) Licensor and the Company shall enter into the
         License Agreement, (iii) ValueVision and the Company shall enter into
         the Services Agreement, (iv) Polo and the Company shall enter into the
         Supply Agreement, (v) NBC and the Company shall enter into the
         Advertising Agreement and (vi) NBCi and the Company shall enter into
         the Promotion Agreement.

                           2.11 Authorization of Actions Taken by the Company.

                           (a) Ancillary Agreements. The Members hereby ratify,
         confirm, authorize and approve the execution and delivery by any
         officer or other Person duly authorized by the Company, including Polo,
         on behalf of the Company of the Ancillary Agreements and the execution
         and delivery of such other instruments, agreements, assignments,
         certificates or other documents as any such officer or other Person
         deems necessary or appropriate in connection therewith.

                           (b) Formation. The Members hereby ratify, confirm,
         authorize and approve the formation of the Company and the
         contemporaneous filing of the Certificate of Formation of the Company
         with the Delaware Secretary of State. The Members hereby ratify the
         designation of Polo as an authorized person, within the meaning of the
         Act, to execute, deliver and file the Certificate of Formation and any
         amendments and/or restatements of the Certificate of Formation and any
         other certificates necessary for the Company to qualify to do business
         in a jurisdiction in which the Company may wish to

                                       18

<PAGE>   25

         conduct business. The execution by Polo alone of any of the foregoing
         certificates (and any amendments and/or restatements thereof) shall be
         sufficient.

                           (c) Bank Accounts. The Members hereby ratify,
         confirm, authorize and approve the opening of whatever bank accounts
         shall be deemed necessary by Polo for the expeditious conduct of the
         Company's affairs by Polo or any officer on behalf of the Company in
         the name of the Company with such financial institutions selected by
         Polo or any such officers from time to time, and the adoption of any
         and all resolutions required to be adopted by any such financial
         institution as a condition to the opening of such accounts are hereby
         ratified, confirmed, authorized and approved. Any and all actions
         described in this Section 2.11 heretofore taken by Polo on behalf of
         the Company or by the Company's officers and agents on behalf of the
         Company are approved, ratified and confirmed as the acts of the Company
         without the necessity of further evidence.

                                   ARTICLE III

                                   OPERATIONS

                           3.1      Books and Records.

                           (a) Books and Accounts. The Company will keep, or
         cause to be kept, accurate, full and complete books and accounts
         showing assets, liabilities, income, operations, transactions and the
         financial condition of the Company. The books, accounts and records of
         the Company at all times will be maintained at the Company's principal
         office. Such books and accounts will be prepared in accordance with
         generally accepted accounting principles in effect in the United States
         at the time of preparation of such books and accounts, consistently
         applied ("GAAP"). Any Member or its designee and any Manager will have
         access to the physical premises, the operations, the books, accounts
         and records of the Company at any time during regular business hours
         and will have the right to copy any records at its expense. No charges
         will be made to such Member, its designee or Manager by the Company for
         such inspection and audit other than for out-of-pocket costs of the
         Company occasioned thereby. The Company will maintain all such records
         for a period of three years from the date of the making or receipt
         thereof, except for those records, if any, required to be kept for a
         longer period under applicable law or which a Member reasonably
         requests be maintained for a longer period.

                           (b) Other Records. The Company will provide, or will
         cause to be provided, to the Members real time access to all sales,
         inventory and operational data relating to the Business, any and all
         information relating to customers and potential customers of the
         Business or otherwise relating to Online or Catalog marketing and sales
         activities of the Company, including data relating to the volume of
         traffic generated by the Site, the persons visiting the Site, the
         length of time spent at the Site, inventory control, sales records,
         history of inventory as well as individual categories of inventory and
         such other related information that is or may become available
         (collectively, the "Company Customer Data"), provided that the use and
         disclosure of such Company Customer Data

                                       19

<PAGE>   26

         shall be subject to the confidentiality and use restrictions set forth
         in the Operating Agreement.

                           3.2 Financial Statements; Information; Bank Accounts.

                           (a) Preparation in Accordance with GAAP. All
         financial statements prepared pursuant to this Section 3.2 will present
         fairly the financial position and operating results of the Company and
         will be prepared in accordance with GAAP.

                           (b) Monthly Reports. Within 15 Business Days after
         the end of each calendar month during the term of this Agreement,
         commencing with the first calendar month after the date of this
         Agreement, the Company shall prepare and submit or cause to be prepared
         and submitted to the Members and the Management Committee an unaudited
         statement of profit and loss of the Company for such month, an
         unaudited balance sheet of the Company dated as of the end of such
         calendar month and an unaudited statement of cash flows for the Company
         for such calendar month, in each case, certified by the CFO as true and
         correct and prepared in accordance with GAAP consistently applied.

                           (c) Quarterly Report. Within 15 days after the end of
         each quarterly period (the "Fiscal Quarter") of each Fiscal Year,
         commencing with the first Fiscal Quarter after the date of this
         Agreement, the Company shall prepare and submit or cause to be prepared
         and submitted to the Members and the Management Committee an unaudited
         statement of profit and loss for the Company for such Fiscal Quarter,
         an unaudited balance sheet of the Company dated as of the end of such
         Fiscal Quarter, and an unaudited statement of cash flows for the
         Company for such Fiscal Quarter, in each case, certified by the CFO as
         true and correct and prepared in accordance with GAAP consistently
         applied.

                           (d) Annual Reports. Within 30 days after the end of
         each Fiscal Year during the term of this Agreement, the Company shall
         prepare and submit or cause to be prepared and submitted to the Members
         and the Management Committee () the following audited statements: a
         balance sheet, together with a statement of profit and loss, a
         statement of cash flows for the Company during such Fiscal Year, a
         statement of any amounts contributed and/or distributed to the Members
         during such Fiscal Year and a statement of Members' equity, in each
         case, prepared in accordance with GAAP consistently applied and () a
         report of the activities of the Company during the Fiscal Year.

                           (e) Other Reports. Subject to the confidentiality and
         use restrictions set forth in the Operating Agreement and elsewhere
         herein, the Company shall provide to each Member and the Management
         Committee such other reports and information concerning the business
         and affairs of the Company as may be required by the Act or by any
         other law or regulation of any regulatory body applicable to the
         Company and such other information as may be reasonably requested by
         any Member, it being understood that any information provided to any
         Member in accordance with this Section 3.2(e) shall be simultaneously
         provided to the other Members. Any Member requesting additional reports
         or information in accordance with this Section 3.2(e) not otherwise
         contemplated

                                       20
<PAGE>   27
         by this Agreement or the Operating Agreement shall be required to
         reimburse the Company for any out-of-pocket costs associated with
         producing such additional reports or providing such additional
         information. Any such information may be used only by such Member and
         its Majority-Owned Affiliates in the ordinary course of its own
         business and in connection with its investment in the Company.

                           (f) Bank Accounts. All funds of the Company will be
         deposited in the Company's name in such checking and savings accounts,
         time deposits, certificates of deposit or other accounts at the banks
         designated by the CEO from time to time, and the CEO will arrange for
         the appropriate conduct of such account or accounts.

                          3.3. Auditors. The Company's independent public
         accountants and auditors will be Deloitte & Touche LLP or such other
         nationally recognized accounting firm as Polo and the Media
         Representative may approve from time to time (the "Auditors"). The
         Auditors will initially be appointed pursuant to an engagement letter
         between the Company and the Auditors approved by both Polo and the
         Media Representative, which letter will provide that () a copy of any
         Management or Accounting Control Letters of Recommendation or Comment
         from the Auditors to the Company will be delivered to the Members
         approximately contemporaneously with delivery thereof to the Company,
         and () the Auditors and their work papers will be available to any
         Member at reasonable times and upon reasonable advance notice to the
         Auditors and the Company.

                           3.4 Fiscal Year. The fiscal year of the Company for
         financial, accounting and Federal, state and local income tax purposes
         initially will be the calendar year (the "Fiscal Year"). Upon the
         consent of Polo and the Media Representative as provided in Section
         5.3, the beginning and ending dates of the Fiscal Year may be changed.

                           3.5 Demand Registration.

                           (a) Subject to the conditions and limitations
         hereinafter set forth in this Section 3.5, at any time and from time to
         time after the effectuation of an Initial Public Offering by the
         Company or in accordance with and as required by Section 3.16, either
         the Media Representative or Polo may request in writing that the
         Company effect the registration under the Securities Act of all or part
         of Polo's or the Media Members', as the case may be, registrable
         securities specifying in the request the number and type of registrable
         securities to be registered by each such requesting holder and the
         intended method of disposition thereof (such notice is hereinafter
         referred to as a "Holder Request"). Registrations requested pursuant to
         this Section 3.5 are collectively referred to herein as "Demand
         Registrations." Upon receipt of such Holder Request, the Company will,
         within 10 days, give written notice of such requested Demand
         Registration to all other holders of registrable securities, including
         Polo or the Media Representative, which other holders shall have the
         right (subject to the limitations set forth in subsection (f) of this
         Section 3.5) to include the registrable securities held by them in such
         registration and thereupon the Company will, as expeditiously as
         possible and subject to the terms of this Agreement, use its best
         efforts to effect the registration under the Securities Act of the
         following:

                                       21

<PAGE>   28

                           (i) the registrable securities that the Company has
         been so requested to register by the holder that submitted the Holder
         Request (the "Requesting Holder"); and

                          (ii) all other registrable securities that the
         Company has been requested to register by any other holder thereof by
         written request given to the Company within 30 calendar days after the
         giving of such written notice by the Company (which request shall
         specify the intended method of disposition of such registrable
         securities), all to the extent necessary to permit the disposition (in
         accordance with the intended methods thereof as aforesaid) of the
         registrable securities so to be registered.

                           (b) Subject to the provision set forth in subsection
         (f) of this Section 3.5, () the Company shall not be obligated to
         effect more than (A) four (4) Demand Registrations (of which no more
         than two may be shelf registrations) pursuant to this Section 3.5 at
         the request of the Media Representative and (B) four (4) Demand
         Registrations (of which no more than two may be shelf registrations)
         pursuant to this Section 3.5 at the request of Polo, and () the Company
         shall not be obligated to file a registration statement under Section
         3.5(a) unless the Company shall have received requests for such
         registration with respect to at least 5% of the fully diluted equity of
         the Company at such time or shares having a market value of at least
         $50 million.

                           (c) The Company shall not be obligated to file a
         registration statement relating to any Holder Request under Section
         3.5(a) within a period of one year after the effective date of any
         registration statement relating to any previous Demand Registration or
         an Initial Public Offering.

                           (d) In connection with any offering pursuant to this
         Section 3.5, the only shares that may be included in such offering are
         () registrable securities and () shares of authorized but unissued
         equity that the Company elects to include in such offering ("Company
         Securities").

                           (e) If the Company or Polo reasonably determines that
         () the filing of a registration statement or the compliance by the
         Company with its disclosure obligations in connection with a
         registration statement would require the disclosure of material
         information regarding the Company or Polo, as the case may be, that the
         Company or Polo, as the case may be, has a bona fide business purpose
         for preserving as confidential or () such registration would be likely
         to have an adverse effect on any proposal or plan by the Company or
         Polo, as the case may be, to engage in any financing transaction,
         acquisition of assets (other than in the ordinary course of business)
         or any merger, consolidation, tender offer or similar transaction, the
         Company may delay (or Polo may instruct the Company to delay, as
         applicable) the filing of a registration statement and shall not be
         required to maintain the effectiveness thereof or amend or supplement a
         registration statement for a period expiring upon the earlier to occur
         of (A) the date on which such material information is disclosed to the
         public or ceases to be material, in the case of clause (i), (B) the
         date on which such transaction is completed or abandoned, in the case
         of clause (ii), or (C) 120 days after the Company or Polo makes such
         good faith determination, in the case of either clauses (i) or (ii);
         provided that in such event, the

                                       22

<PAGE>   29

          holders of registrable securities initiating the request for such
          registration will be entitled to withdraw such request, and if such
          request is withdrawn such registration will not count as one of the
          permitted registrations under this Section 3.5. In any event, the
          Company will pay all registration expenses in connection with any
          registration initiated under this Section 3.5, except as provided in
          Section 3.5(i) below.

                           (f) If, in connection with any underwritten offering,
         the managing underwriter shall advise the Company and any holder of
         registrable securities that has requested registration that, in its
         judgment, the number of securities proposed to be included in such
         offering should be limited due to market conditions, the Company will
         so advise each holder of registrable securities that has requested
         registration, and shares shall be excluded from such offering in the
         following order until such limitation has been met: first, the
         registrable securities requested to be included by the Company shall be
         excluded until all such registrable securities shall have been so
         excluded; second, the registrable securities requested to be included
         in such offering pursuant to Section 3.5(a)(ii) shall be excluded pro
         rata, based on the respective number of registrable securities as to
         which registration has been so requested by all such holders until all
         such registrable securities have been so excluded; and thereafter, the
         registrable securities requested to be included in such offering
         pursuant to Section 3.5(a)(i) by the Requesting Holder shall be
         excluded; provided, however, that if, in any case where registration
         has been requested pursuant to Section 3.5(a)(i) by Polo or the Media
         Representative, by reason of the application of this subsection (f)
         more than 25% of the registrable securities requested by the Requesting
         Holder to be included in such registration shall be excluded therefrom,
         then such registration will not count as a Demand Registration
         requested by the Requesting Holder pursuant to Section 3.5(a).

                           (g) A Demand Registration will not be deemed to have
         been effected unless the registration statement relating thereto has
         become effective; provided that if after it has become effective, the
         offering of registrable securities pursuant to such registration is
         interfered with by any stop order, injunction or other order or
         requirement of the SEC or other governmental agency or court, such
         registration will be deemed not to have been effected. Additionally, a
         Demand Registration shall not be deemed to have been effected if:

                           (i) the registration statement relating thereto does
         not remain effective, current and usable by the Requesting Holder until
         the earlier of (A) three (3) months following the date on which such
         registration statement became effective, subject to the last sentence
         of Section 3.5(a) herein and (B) the date on which all of the
         registrable securities requesting in the Demand Registration to be sold
         pursuant to such registration statement are sold;

                          (ii) after the registration statement relating
         thereto has become effective, such registration statement is interfered
         with by any stop order, injunction or other order or requirement of the
         Commission or other governmental agency or court for any reason prior
         to the earlier of (A) the four (4) months following the date on which
         such registration statement became effective, subject to the last
         sentence of Section 3.5(a)

                                       23

<PAGE>   30

          herein and (B) the date on which all of the registrable securities
          requested in the Demand Registration to be sold pursuant to such
          registration statement are sold; and

                         (iii) the conditions to closing specified in any
         purchase agreement or underwriting agreement entered into in connection
         with such Demand Registration are not satisfied, unless the failure to
         satisfy such conditions to closing is due to some act or failure to act
         of the Requesting Holder.

                           (h) If the Requesting Holder specifies in the Holder
         Request an underwritten offering, such party or parties shall have the
         right, with the approval of the Company, which approval shall not be
         unreasonably withheld, to select the managing underwriter; provided,
         however, in the event that the Company has elected to include Company
         Securities in such offering, the Company shall have the right, with the
         approval of a majority of the holders of registrable securities that
         have requested to be included in such offering, which approval shall
         not be unreasonably withheld, to select the managing underwriter.

                           (i) The Company will pay all registration expenses
         incurred in connection with each Demand Registration effected by it
         pursuant to this Section 3.5. The Requesting Holder will be responsible
         for underwriters discounts, selling commissions and fees and
         disbursements of counsel for the Requesting Holder with respect to the
         registrable shares being sold by it.

                           (j) The Requesting Holder, upon the approval of the
         Company, which shall not unreasonably be withheld, shall have the sole
         right to determine the offering price per share and underwriting
         discounts, if applicable, in connection with a Demand Registration
         pursuant to this Section 3.5.

                           3.6 Piggyback Registrations.

                           (a) In connection with or after an Initial Public
         Offering, if the Company at any time proposes to register any of its
         equity securities under the Securities Act (other than a registration
         on Form S-4 or S-8 or any successor or similar forms thereto), whether
         or not for sale for its own account, on a form and in a manner that
         would permit registration of registrable securities for sale to the
         public under the Securities Act, it will, within ten days, give written
         notice to all the holders of registrable securities of its intention to
         do so, describing such securities and specifying the form and manner
         and the other relevant facts involved in such proposed registration,
         including, without limitation, (x) the intended method to dispose of
         the securities offered, including whether or not such registration will
         be effected through an underwriter in an underwritten offering or on a
         "best efforts" basis, and, in any case, the identity of the managing
         underwriter, if any, and (y) the price at which the registrable
         securities are reasonably expected to be sold. Upon the written request
         of any holder of registrable securities delivered to the Company within
         20 calendar days after the receipt of any such notice (which request
         shall specify the registrable securities intended to be disposed of by
         such holder), the Company will use its commercially reasonable efforts
         to effect the registration

                                       24

<PAGE>   31

          under the Securities Act of all the registrable securities that the
          Company has been so requested to register; provided, however, that:

                           (i) if, at any time after giving such written notice
         of its intention to register any securities and prior to the effective
         date of the registration statement filed in connection with such
         registration, the Company shall determine for any reason not to
         register such securities, the Company may, at its election, give
         written notice of such determination to each holder of registrable
         securities who shall have made a request for registration as
         hereinabove provided and thereupon the Company shall be relieved of its
         obligation to register any registrable securities in connection with
         such registration (but not from its obligation to pay the registration
         expenses in connection therewith);

                          (ii) if the Company has determined in good faith (A)
         that the Company then is unable to comply with its disclosure
         obligations (because it would otherwise need to disclose material
         information which the Company has a bona fide business purpose for
         preserving as confidential) or the SEC requirements in connection with
         a registration statement or (B) that the registration and distribution
         of registrable securities (or the use of the registration statement or
         related prospectus) would interfere with any pending material
         financing, acquisition, corporate reorganization or any other material
         corporate development involving the Company, the Company may, at its
         election, give written notice of such determination to each holder of
         registrable securities included in such registration and thereupon the
         Company shall be relieved of any obligation to maintain the
         effectiveness thereof or amend or supplement such registration
         statement; and

                         (iii) if such registration involves an underwritten
         offering, all holders of registrable securities requesting to be
         included in the Company's registration must sell their registrable
         securities to the underwriters selected by the Company on the same
         terms and conditions as apply to the Company and the Requesting Holders
         shall enter into the underwriting agreement agreed to between the
         Company and such managing underwriter.

                           (b) The Company shall not be obligated to effect any
         registration of registrable securities under this Section 3.6
         incidental to the registration of any of its securities in connection
         with mergers, acquisitions, exchange offers, dividend reinvestment
         plans or stock option or other employee benefit plans.

                           (c) If a registration pursuant to this Section 3.6
         involves an underwritten offering and the managing underwriter advises
         the issuer that, in its opinion, the number of securities proposed to
         be included in such registration should be limited due to market
         conditions, the Company will so advise each holder of registrable
         securities that has requested registration pursuant to Section 3.6(a),
         and shares shall be excluded from such offering in the following order
         until such limitation has been met: first, the registrable securities
         requested to be included in such offering by Polo, the Media
         Representative and any other holder of registrable securities
         requesting to participate therein shall be excluded pro rata, based on
         the respective number of registrable securities as to which
         registration has been so requested by such parties, until all such
         registrable securities shall have been so excluded; and thereafter, the
         securities requested to be registered by the Company shall be excluded.

                                       25

<PAGE>   32

                          (d) In connection with any underwritten offering with
         respect to which holders of registrable securities shall have requested
         registration pursuant to this Section 3.6, the Company shall have the
         right to select the managing underwriter with respect to the offering;
         provided that such managing underwriter shall be a nationally
         recognized investment bank and the Company shall have the right to
         choose a co-managing underwriter.

                          (e) The Company will pay all registration expenses
         incurred in connection with each of the registrations of registrable
         securities effected by it pursuant to this Section 3.6. In addition,
         the Company shall have the sole right to determine the offering price
         per share and underwriting discounts in connection with any resale of
         registrable shares pursuant to an underwritten offering in connection
         with a registration pursuant to this Section 3.6, after consultation
         with the selling stockholders and due regard for their view relating
         thereto.

                          3.7 Lock-Up Provision. The Members agree that in
         connection with an Initial Public Offering or any subsequent offering
         of the Company's equity (other than a demand registration) they will
         each agree not to sell any shares of the Company's capital stock for a
         180-day period following the consummation of such offering. In
         addition, in connection with any demand registrations effected pursuant
         to Sections 3.5 and 3.6, respectively, the Members shall each agree to
         customary restrictions on the sale of shares of the Company's capital
         stock as are determined by the lead underwriters of any such offering
         to be necessary in connection therewith.

                          3.8 Employees and Benefit Matters.

                          (a) Generally. The Members will use all commercially
         reasonable efforts to examine and determine the needs of the Company in
         respect of employees and employee benefit matters and to reach a
         written agreement on such matters at the earliest practicable date. The
         Company shall provide for its management an equity incentive pool of up
         to 10% of the fully diluted equity of the Company for the grant of
         options, restricted units or interests or any other similar incentive
         plan.

                          (b) Member Responsibility. Each Member will be
         responsible for any rights of its (or its respective Affiliates')
         respective employees who become employees of the Company which rights
         accrued prior to employment by the Company and by virtue of employment
         with the Member (or its respective Affiliates), as the case may be,
         including any rights accrued under any pension or other benefit plan.

                          (c) Non-Solicitation. No Member may, directly or
         indirectly, solicit the employment of, or hire, any employee of the
         Company or of any other Member with whom it has had contact or who
         became known to it in connection with the Business, this Agreement or
         the Operating Agreement without the prior consent of Polo, in the case
         of the Media Members, or the applicable Media Member, in the case of
         Polo; provided, however, that the foregoing provisions will not prevent
         any Member from employing any such Person (i) who contacts such Member
         on his or her own initiative without any direct

                                       26

<PAGE>   33

          or indirect solicitation by or encouragement from such Member and who
          has not been employed by such Member or the Company during the
          preceding six months, (ii) who is referred to such Member by a bona
          fide employee search firm not specifically directed to contact such
          employee or other employees of such Member or the Company or (iii) as
          a result of general solicitation, including solicitation in trade
          magazines.

                           3.9  [Reserved]

                          3.10  Expense Reimbursement. Except as otherwise
         provided herein or in the Operating Agreement, the Company will be
         responsible for the payment of all its own expenses. The Company will
         not be obligated to reimburse the Members for any expenses paid by them
         on behalf of the Company, whether out-of-pocket or direct overhead,
         except for such items as are agreed to by the Management Committee to
         be provided by one of the Members. This provision shall not apply to
         any products supplied under the Supply Agreement or services provided
         under the Services Agreement.

                          3.11  The Members as Third Party Beneficiaries. The
         Company shall ensure to the extent commercially practicable that each
         contract, agreement or other arrangement the Company enters into with
         any third party for the purposes of providing services to the Company
         shall provide each Member with rights as a third party beneficiary to
         enforce such third party contract to the extent that any party to such
         third party contract shall act in a manner inconsistent with the terms
         of this Agreement or any Ancillary Agreement.

                          3.12  Deadlocks.

                           (a)  Deadlocks of Managers. In the event that the
         Management Committee fails to agree on any matter as to which unanimous
         agreement of the Managers is required under this Agreement, the
         Operating Agreement or by law, and such deadlock is not resolved within
         30 days of the date the Management Committee reaches such deadlock,
         Polo and the Media Representative shall use their commercially
         reasonable best efforts to resolve such deadlock. In the event that
         Polo and the Media Representative fail to agree on any issue, and such
         deadlock is not resolved within 30 days following the giving of written
         notice of the existence of such deadlock (including a Material
         Deadlock) from the Management Committee to the Members or by Polo to
         the Media Representative, or vice versa, either Polo or the Media
         Representative may request that the Chief Executive Officer of Polo and
         the Chief Executive Officer of NBC, or their respective designees, seek
         to resolve such deadlock. Within 30 days of the initial request, such
         persons or their designees shall meet and use their reasonable best
         efforts to resolve the deadlock.

                           (b)  Deadlocks of Members. In the event that the
         unanimous consent of Polo and the Media Representative is not received
         on any matter as to which such consent is so required in accordance
         with the terms of this Agreement, the Operating Agreement or by law,
         including Section 5.3, either Polo or the Media Representative may
         provide the other party with notice that a deadlock (including, if
         applicable, a Material Deadlock) has occurred. Following the delivery
         of such notice, Polo and the Media Representative shall

                                       27

<PAGE>   34

          negotiate in good faith, and shall use their commercially reasonable
          best efforts, to resolve such deadlock, and shall include their senior
          management in such negotiation process. In the event that Polo and the
          Media Representative fail to reach agreement after a period of 30 days
          following the giving of written notice of the existence of such
          deadlock by Polo to the Media Representative, or vice versa, either
          Polo or the Media Representative may request that the Chief Executive
          Officer of Polo and the Chief Executive Officer of NBC, or their
          respective designees, seek to resolve such deadlock. Within 30 days of
          the initial request, such persons or their designees shall meet and
          use their reasonable best efforts to negotiate in good faith to
          resolve the deadlock (including Material Deadlock).

                           (c) Continuation of Business. While any deadlock
         (including a Material Deadlock) referred to in Section 3.12(a) or
         3.12(b) is pending, the Business shall continue to be operated without
         interruption consistent with prudent management practices and in a
         manner most likely to continue its operations in the ordinary course of
         business consistent with the Business Plan and Budget most recently in
         effect.

                           (d) Polo Deadlock Call. It is understood and agreed
         that the rights provided to Polo and the Media Members in Sections
         3.12(d) and 3.12(e) shall not be exercisable unless the respective
         Chief Executive Officers of NBC and Polo (or designees of each) shall
         have attempted in good faith to resolve matters that are the subject of
         a Material Deadlock. In the event that (i) on or prior to the fifth
         anniversary of the date of this Agreement, a Material Deadlock has
         occurred and has been continuing uninterrupted for a period of 365 days
         and (ii) after the fifth anniversary of the date of this Agreement, in
         the event that a Material Deadlock has occurred and has been continuing
         uninterrupted for a period of 180 days, in each case, from the date
         notice (a "Notice of Material Deadlock") is first provided pursuant to
         Section 3.12(b) by either Polo or the Media Representative, as the case
         may be, to the other Members that a deadlock has occurred (the
         expiration of either such period a "Material Deadlock Event"), Polo
         shall have the right (the "Polo Deadlock Call") to purchase from the
         Media Members all, but not less than all, of the Media Members'
         aggregate Membership Interests in the Company (the "Media Members'
         Membership Interests"). If Polo wishes to exercise the Polo Deadlock
         Call, then Polo (no later than 60 days following a Material Deadlock
         Event) shall provide written notice to the Media Representative, which
         notice shall (A) state that Polo proposes to exercise the Polo Deadlock
         Call and (B) set forth in reasonable detail the purchase price as
         calculated in accordance with Section 3.15(a) and all the material
         terms and conditions of the proposed purchase. For purposes of the
         foregoing, a Material Deadlock shall be deemed to have occurred if the
         party receiving the Notice of Material Deadlock does not dispute such
         Material Deadlock by seeking a determination of an arbitrator on or
         prior to the 15th day following receipt of such Notice of Material
         Deadlock. The closing of such sale will take place as set forth in
         Section 3.15(c). If Polo fails to give notice within 60 days following
         a Material Deadlock Event, then Polo shall be deemed to have waived the
         Polo Deadlock Call and shall have no further right to exercise the Polo
         Deadlock Call with respect to such Material Deadlock Event.

                           (e) Media Members Sale Right. In the event of a
         Material Deadlock Event, the Media Members shall have the right (the
         "Media Members Sale Right"), at the

                                       28

<PAGE>   35

          election of the Media Representative, to sell or cause to be sold all,
          but not less than all, of the Media Members' Membership Interests in
          accordance with the following procedures:

                           (i) The Media Representative shall give written
         notice to Polo no later than 90 days following a Material Deadlock
         Event which notice shall state that Media Members propose to effect a
         sale of all, but not less than all, their Membership Interest (the
         "Media Members Sale Notice"). If the Media Representative fails to give
         the Media Members Sale Notice within 90 days following a Material
         Deadlock Event, the Media Members shall be deemed to have waived the
         Media Members Sale Right and have no further right to exercise the
         Media Members Sale Right with respect to such Material Deadlock Event.
         The Media Members Sale Notice shall state which of the following rights
         the Media Members have determined to give Polo: (x) a right to purchase
         the Media Members' Membership Interests at the Fair Market Value as
         determined in accordance with clause (B) of the definition of such term
         or (y) a right of first refusal in connection with such sale (the
         "Election Notice").

                          (ii) In the event that the Media Representative
         elects to provide Polo a right to purchase the Media Members'
         Membership Interests at the Fair Market Value as determined in
         accordance with clause (B) of the definition of such term, Polo shall,
         within 30 days after receiving its Election Notice, deliver to the
         Media Representative a written notice stating that Polo would be
         willing to buy all, but not less than all, of the Media Members'
         Membership Interests at the Fair Market Value as determined in
         accordance with clause (B) of the definition of such term (the "Polo
         Offer Notice"). If Polo delivers such Polo Offer Notice, the closing of
         such sale will take place as set forth in Section 3.15(c). If Polo
         determines not to acquire the Media Members' Membership Interests at
         the Fair Market Value as determined in accordance with clause (B) of
         the definition of such term or does not respond to the Election Notice
         within the 30-day period mentioned above, the Media Representative may
         then sell to one or more Qualified Buyers (but not more than four) so
         long as one of such Qualified Buyers (x) acquires at least 26% of the
         Company's voting equity, (y) has an unfettered right to vote on behalf
         of all the other Qualified Buyers and (z) the terms of agreement among
         such Qualified Buyers are reasonably satisfactory to Polo, subject to
         the provisions in this Section 3.12(e)(ii), all but not less than all,
         of the Media Members' Membership Interest for any price and for any
         type of consideration; provided, however, that such sale is bona fide
         and that a bona fide written, binding agreement with respect to such
         sale has been reached with one or more Qualified Buyers and delivered
         to Polo prior to 180 days from the date of the earlier of the date on
         which Polo notifies the Media Representative that it does not wish to
         purchase the Media Members' Membership Interests in accordance with
         this Section 3.12(e)(ii) or the expiration of the 30-day period
         described above. If an agreement of sale is not reached within the
         period provided for in this clause (ii), or if an agreement is reached
         but the sale is not consummated, then the Media Members shall be deemed
         to have waived the Media Members Sale Right with respect to such
         Material Deadlock Event. The closing of any sale made in accordance
         with the foregoing will take place as set forth in Section 3.15(c).

                         (iii) In the event that the Media Representative
         elects to provide Polo a right of first refusal, the Media
         Representative shall, within 180 days after giving its Election Notice,
         deliver to Polo an additional written notice stating the purchase price
         in

                                       29

<PAGE>   36

          cash at which the Media Members would be willing to sell all, but not
          less than all, of their Membership Interests to a Qualified Buyer or
          Buyers (as described below) and all the material terms and conditions
          of the proposed sale (the "ROFR Notice"). If the Media Representative
          does not deliver to Polo the ROFR Notice within such 180-day period,
          the Media Members shall be deemed to have waived the Media Members
          Sale Right and have no further right to exercise the Media Members
          Sale Right with respect to such Material Deadlock Event. If the Media
          Representative does deliver such notice, Polo shall have 30 days from
          the date of receipt of the ROFR Notice to elect to acquire all, but
          not less than all, of the Media Members' Membership Interests at the
          price set forth in the ROFR Notice. If Polo makes such election, the
          closing of such sale will take place as set forth in Section 3.15(c).
          If Polo fails to notify Media Representative that it wishes to acquire
          the Media Members' Membership Interests within the 30-day period
          mentioned above, the Media Members, at the election of the Media
          Representative, may sell to one or more Qualified Buyers (but not more
          than four) so long as one of such Qualified Buyers (x) acquires at
          least 26% of the Company's voting equity, (y) has an unfettered right
          to vote on behalf of all the other Qualified Buyers and (z) the terms
          of agreement among such Qualified Buyers are reasonably satisfactory
          to Polo, subject to the provisions in this Section 3.12(e)(iii), all
          but not less than all, of their Membership Interests (1) for a
          purchase price in cash or marketable securities that is no less than
          the aggregate purchase price payable in cash set forth in the ROFR
          Notice and (2) upon terms and conditions no more favorable to any
          Qualified Buyer than those stated in the ROFR Notice; provided,
          however, that such sale is bona fide and that a bona fide written
          agreement with respect to such sale has been reached with one or more
          Qualified Buyers and delivered to Polo within 30 days from the earlier
          of the date on which Polo notifies the Media Representative that it
          does not wish to exercise its rights in accordance with this Section
          3.12(e)(iii) or the expiration of the 30-day period described above.
          If an agreement of sale is not reached within the period provided for
          in this clause (iii), or if an agreement is reached but the sale is
          not consummated, then the Media Members shall be deemed to have waived
          the Media Members Sale Right with respect to such Material Deadlock
          Event.
                          (iv) So long as a Qualified Buyer complies with the
         last sentence of Section 3.15(c), any Qualified Buyer's purchase of the
         Media Members' Membership Interests under Sections 3.12(e)(ii) and
         3.12(e)(iii) shall be deemed to have been authorized by Polo for
         purposes of Article XI, in which case such Qualified Buyer shall
         automatically succeed to the Media Members' rights as a Member or
         otherwise under this Agreement and the Operating Agreement
         notwithstanding anything to the contrary that may be contained in
         Article XI and the Media Members shall be released from all obligations
         under this Agreement and the Operating Agreement other than Section 2.4
         of the Operating Agreement (Non-Disclosure) and NBC's obligations to
         provide $100 million aggregate credits for advertising time and the
         obligations of NBCi and CNBC.com in respect of $40 million and $10
         million, respectively, of credits in Online Advertising. The closing of
         any sale made in accordance with the foregoing will take place as set
         forth in Section 3.15(c).

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<PAGE>   37

                           (v) In the event that the Media Members shall
         exercise the Media Members Sale Right, the Company and Polo shall
         cooperate with all reasonable requests of the Media Representative to
         facilitate such sale.

                           (f) Notwithstanding the provisions in this Section
         3.12 providing for the waiver of the Polo Deadlock Call or the Media
         Members Sale Right if notice is not provided on a timely basis, if the
         parties continue to be deadlocked with respect to a particular issue
         following the occurrence of a Material Deadlock Event, after taking
         into account a significant change in the facts and circumstances
         surrounding such Material Deadlock Event, such continuing deadlock can
         result in a subsequent Material Deadlock Event if the standards set
         forth in this Section 3.12 are satisfied and, as a result of such
         Material Deadlock, the Polo Deadlock Call and the Media Members Sale
         Right would otherwise be exercisable.

                          3.13 Change of Control.

                           (a) Change of Control of a Member. Polo or the Media
         Representative, as the case may be, shall give written notice to the
         other Member no later than ten days after the earlier to occur of (i)
         the event constituting a Change of Control and (ii) the execution of a
         definitive agreement to effect a Change of Control. Such notice shall
         set forth in reasonable detail the circumstances and terms of the
         Change of Control, including the identity of the Person acquiring
         control of Polo or NBC, as the case may be.

                           (b) Continuation of Business. Notwithstanding that a
         Change of Control has occurred or an agreement to effect a Change of
         Control has been executed, the Business shall continue to be operated
         without interruption consistent with prudent management practices and
         in a manner most likely to continue its operations in the ordinary
         course of business consistent with the Business Plan and Budget most
         recently in effect.

                           (c) NBC Change of Control Call. It is understood and
         agreed that the rights provided to Polo and the Media Members in
         Section 3.13(c) and (d) shall not be exercisable during the Quiet
         Period. In the event of a NBC Change of Control, Polo shall have the
         right (the "NBC Change of Control Call"), exercisable upon expiration
         of the Quiet Period and for 365 days thereafter, to purchase all, but
         not less than all, of the Media Members' Membership Interests at a
         purchase price determined in accordance with Section 3.15(a). If Polo
         wishes to exercise the NBC Change of Control Call, then Polo (no later
         than 365 days following expiration of the Quiet Period) shall provide
         written notice to the Media Representative, which notice shall (A)
         state that Polo proposes to exercise the NBC Change of Control Call and
         (B) set forth in reasonable detail the purchase price as calculated in
         accordance with Section 3.15(a) and all the material terms and
         conditions of such purchase. The closing of such sale will take place
         as set forth in Section 3.15(c). If Polo fails to give notice within
         365 days following expiration of the Quiet Period, then Polo shall be
         deemed to have waived the NBC Change of Control Call.

                           (d) Polo Change of Control Sale. In the event of a
         Polo Change of Control, the Media Members shall have the right (the
         "Polo Change of Control Sale"), at

                                       31

<PAGE>   38

          the election of the Media Representative, to sell all, but not less
          than all, of their Membership Interest in accordance with the
          following procedures:

                         (i) The Media Representative shall give written
         notice to Polo no later than 365 days following expiration of the Quiet
         Period, which notice shall state that the Media Members propose to
         effect a sale of their Membership Interest and that Polo shall have the
         right to purchase all, but not less than all, the Media Members'
         Membership Interests at the Fair Market Value as determined in
         accordance with clause (B) of the definition of such term (the "Change
         of Control Notice"). If the Media Representative fails to give the
         Change of Control Notice within 365 days following expiration of the
         Quiet Period, then the Media Members shall be deemed to have waived the
         Polo Change of Control Sale.

                        (ii) Polo shall, within 60 days after receiving the
         Change of Control Notice, deliver to the Media Representative a written
         notice stating that Polo would be willing to buy all, but not less than
         all, of the Media Members' Membership Interests at the Fair Market
         Value as determined in accordance with clause (B) of the definition of
         such term. If Polo delivers such notice, the closing of such sale will
         take place as set forth in Section 3.15(c). If Polo notifies the Media
         Representative that it has determined not to acquire the Media Members'
         Membership Interests at the Fair Market Value as determined in
         accordance with clause (B) of the definition of such term or does not
         respond to the Change of Control Notice within the 60-day period
         mentioned above, the Media Representative may then sell all but not
         less than all of the Media Members' Membership Interests for any price
         and for any type of consideration to one or more Qualified Buyers (but
         not more than four) so long as one of such Qualified Buyers (x)
         acquires at least 26% of the Company's voting equity, (y) has an
         unfettered right to vote on behalf of all the other Qualified Buyers
         and (z) the terms of agreement among such Qualified Buyers are
         reasonably satisfactory to Polo.

                        3.14 Polo Buyout Right.

                         (a) For a 90-day period commencing upon the date of
         delivery of the first set of audited financial statements after the
         twelfth anniversary of this Agreement, and thereafter every three years
         for a 90-day period commencing upon the date of delivery of the audited
         financial statements in respect of the fifteenth and every third Fiscal
         Year of the Company thereafter, Polo shall have the right (the "Polo
         Buyout Right") to purchase all, but not less than all, of the Media
         Members' Membership Interests at a purchase price in cash determined in
         accordance with Section 3.15(a).

                         (b) If Polo wishes to exercise the Polo Buyout Right,
         then Polo shall provide (i) a written notice to the Media
         Representative within the 90-day period prior to the tenth anniversary
         of the date of this Agreement and on each successive three year
         anniversary of such date (the "Preservation Notice"), which notice
         shall state that Polo wishes to preserve the Polo Buyout Right and (ii)
         a written exercise notice to the Media Representative within the period
         referred to in Section 3.14(a) (the "Purchase Price Notice"), which
         notice shall set forth in reasonable detail the purchase price as
         calculated in accordance with Section 3.15(a) and all the material
         terms and conditions of such

                                       32

<PAGE>   39

          purchase. If Polo fails to give either the Preservation Notice or the
          Purchase Price Notice to the Media Representative within the
          applicable time period, then Polo shall be deemed to have waived the
          Polo Buyout Right until the commencement of the next applicable
          period. The closing of such sale will take place as set forth in
          Section 3.15(c). In the event that Polo gives the Media Representative
          the Preservation Notice, the Media Members shall have no further
          obligations under Section 3.2 of the Operating Agreement, provided,
          however, that if Polo does not give the Purchase Price Notice, or
          advises the Media Representative that it has waived its right to give
          the Purchase Price Notice, then Section 3.2 of the Operating Agreement
          shall be reinstated except that any bona fide arrangements entered
          into by any Media Member prior to the earlier of the date on which the
          Polo Buyout Right Notice may be exercised or 90 days from the date of
          such advice by Polo shall not be deemed to be a violation of Section
          3.2 of the Operating Agreement.

                          3.15 Material Deadlock, Change of Control and
          Polo Buyout Right, Pricing, Deferred Compensation and Closing.

                           (a) Price of the Media Members Membership Interests.
         (i) In the event of the exercise of a Polo Deadlock Call, an NBC Change
         of Control Call or a Polo Buyout Right where the purchase price is
         determined by reference to Fair Market Value, the purchase price for
         the Media Members' Membership Interests, which shall be payable as set
         forth in Section 3.15(c), shall be equal to the Fair Market Value of
         the Media Members' Membership Interests, as determined in accordance
         with clause (A) of the definition of such term, as of the date of
         Polo's notice of exercise of such Polo Deadlock Call, the NBC Change of
         Control Call or the Polo Buyout Right; and (ii) in the event of the
         exercise of the Media Members Sale Right or Polo Change of Control
         Sale, the purchase price for the Media Members' Membership Interests,
         which shall be payable as set forth in Section 3.15(c), shall be equal
         to the Fair Market Value of the Media Members' Membership Interests as
         determined in accordance with clause (B) of the definition of such
         term, as of the date of the Media Representative's notice of the
         exercise of the Media Members Sale Right or the Polo Change of Control
         Sale.

                           (b) [Reserved]

                           (c) Closing. The closing with respect to any exercise
         of the Polo Deadlock Call, the Media Members Sale Right, the NBC Change
         of Control Call, the Polo Change of Control Sale or the Polo Buyout
         Right shall take place at the principal office of the Company on the
         later to occur of (i) the tenth Business Day after final determination
         of Fair Market Value or the entering into by the Media Representative
         and a Qualified Buyer of a definitive purchase agreement, whichever is
         later, or (ii) the date that all orders, consents and approvals of
         Governmental Authorities legally required for the closing of such sale
         have been obtained and are in effect, it being understood that the
         Members shall use their commercially reasonable best efforts to obtain
         all such orders, consent and approvals as promptly as practicable. At
         such closing, to the extent that Polo is purchasing the Media Members'
         Membership Interests, Polo shall deliver cash or a certified check or
         checks in the appropriate amount against the delivery of a duly
         executed assignment of the Membership Interest so purchased. Such
         Membership Interest shall be delivered to Polo free and clear of all
         Liens of any nature whatsoever. In the case of a

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<PAGE>   40

          Qualified Buyer, the Qualified Buyer shall agree to be bound by, and
          become a party to, all the terms of this Agreement and the Operating
          Agreement.

                           (d) Services Agreement. The Services Agreement shall
         remain in full force and effect in accordance with its terms following
         the consummation of any sale pursuant to the exercise of the Polo
         Deadlock Call, the Media Members Sale Right, the NBC Change of Control
         Call, the Polo Change of Control Sale or the Polo Buyout Right, except
         that (i) at ValueVision's option, the cost of the services provided by
         ValueVision thereunder shall be modified to provide ValueVision with
         payment for such services at the fair market value thereof, as would be
         negotiated in an arm's length transaction between two willing parties,
         (ii) the term of such continuation shall not exceed two years and (iii)
         the renewal of the Services Agreement thereafter shall be subject to
         the mutual consent of the Company and ValueVision.

                         3.16  Media Members IPO Right. In the event that (i)
         the Media Representative provides Polo with a Notice of Material
         Deadlock on account of the failure of Polo and the Media Representative
         to agree to an Initial Public Offering after the fifth anniversary, the
         tenth anniversary, the 12th anniversary and every third anniversary
         thereafter, in each case of the Closing Date, (ii) after the requisite
         time period has elapsed, the Media Representative exercises the Media
         Members Sale Right, and (iii) neither Polo nor a Qualified Buyer
         purchases the Media Members' Membership Interests at Fair Market Value
         (as defined in clause (A) of the definition of such term) or greater
         for a one-year period commencing on the date of the Media
         Representative's notice of the exercise of the Media Members Sale
         Right, the Media Representative, after such a one-year period, shall
         have the right (the "Media Member IPO Right") to require the Company to
         consummate an Initial Public Offering in accordance with the Demand
         Registration provisions of Section 3.5 and in a manner consistent with
         the prestige of the Members' brands, which the Company shall use its
         reasonable best efforts to consummate within 180 days of such request
         on the part of the Media Representative. The lead underwriter for any
         such Initial Public Offering shall be a nationally recognized (i.e.
         "bulge bracket") investment bank. Any Initial Public Offering in
         connection with this Section 3.16 or otherwise shall be subject to (a)
         conversion of a portion of the royalty under the License Agreement in
         accordance with Section 8.10 and (b) conversion of the Company into
         corporate form and the adoption of mutually acceptable governance
         provisions to Polo and the Members, the approval of such governance
         provisions by each Member not to be unreasonably withheld. In
         connection with the conversion of the Company to a corporation for
         purposes of effecting an Initial Public Offering, the Members shall
         receive equity in the Company in proportion to their respective Sharing
         Ratios at the time of such conversion.

                         3.17  Certain Restrictions. In the event that (a) (i)
         one or more Members reasonably and in good faith believes that
         Additional Capital Contributions are required in order to fund the
         Company's reasonably anticipated capital and operating needs for the
         twelve months following the request of such Member therefor (after
         having exhausted the ValueVision Commitment, giving effect to any
         ValueVision Additional Contributions to be made concurrently with such
         proposed Additional Capital Contributions) or (ii) the Company is in
         default under the License Agreement as a result of a failure to pay the

                                       34

<PAGE>   41

         royalties due thereunder and Additional Capital Contributions would be
         required in order to provide the Company with sufficient cash to cure
         such default and avoid the termination by the Licensor of the License
         Agreement in accordance with its terms, (b) the Company is unable to
         raise the required capital plus sufficient capital to fund its capital
         and operating needs for an additional twelve months on a prudent basis
         and on commercially reasonable terms through bank borrowings or
         otherwise in the capital markets and (c) Polo is unwilling or unable to
         commit to fund its share of any such Additional Capital Contributions
         but one or more of the Original Media Members is willing and able to
         fund the aggregate amount of all such Additional Capital Contributions
         required of the Original Media Members, as evidenced by appropriate
         supporting documentation, including all necessary corporate and
         shareholder action of the Original Media Members and their shareholders
         to authorize such funding and, as a result of the foregoing, in the
         case of clause (a) (i), a liquidation, dissolution, winding up,
         voluntary bankruptcy or insolvency of the Company occurs, or the
         Company shall have ceased to have any substantial ongoing operations,
         and in the case of clause (a) (ii), Licensor shall terminate the
         License Agreement in accordance with its terms, neither Polo nor its
         Affiliates will be permitted to engage in the Business, directly or
         indirectly, or license or otherwise authorize any third party to engage
         in the Business, for a period of three years following such termination
         without the prior written consent of the Media Representative, and Polo
         shall be relieved of its obligations under Section 2.6 of the Operating
         Agreement.

                                   ARTICLE IV

              RIGHTS AND REPRESENTATIONS AND WARRANTIES OF MEMBERS

                           4.1 Members' Rights. No Member will have any actual,
         implied or apparent authority to enter into contracts on behalf of, or
         to otherwise bind, the Company, nor take any action in the name of, or
         on behalf of, the Company or conduct any business of the Company other
         than by action of both Polo and the Media Representative.

                           4.2 Representations and Warranties. Each Member
         represents and warrants to the Company and the other Members as
         follows:

                           (a) Due Organization. Such Member is a corporation
         duly organized, validly existing and in good standing under the laws of
         the state of its incorporation. Such Member is duly qualified to
         transact business and is in good standing as a foreign corporation in
         each jurisdiction where its ownership or leasing of property or the
         conduct of its business requires such qualification, except where the
         failure to be so qualified would not have, individually or in the
         aggregate, a Material Adverse Effect. Such Member has the requisite
         power and authority to own, lease and operate its properties and to
         conduct its business as presently conducted;

                           (b) Authorization and Validity of Agreement. Such
         Member has all requisite power and authority to enter into this
         Agreement and the Ancillary Agreements to which it is a party and to
         perform its obligations hereunder and thereunder. The execution,
         delivery and performance by such Member of this Agreement and the
         Ancillary Agreements to which it is a party and the consummation by
         such Member of the

                                       35

<PAGE>   42

          transactions contemplated hereby and thereby have been duly authorized
          by all necessary corporate action on the part of such Member. This
          Agreement and the Ancillary Agreements to which such Member is a party
          have been duly executed and delivered by such Member and constitute
          valid and legally binding obligations of such Member, enforceable
          against such Member in accordance with their respective terms;

                           (c) No Breach or Government Approvals. The execution,
         delivery and performance by such Member of this Agreement and the
         Ancillary Agreements to which such Member is a party and the
         consummation by such Member of the transactions contemplated hereby and
         thereby will not (i) conflict with or result in a breach of any
         provision of the charter or bylaws of such Member, (ii) require any
         consent, approval, authorization or permit of, or filing with or
         notification to, any Governmental Authority, (iii) require the consent
         or approval of any Person (other than a Governmental Authority) or
         violate or conflict with, or result in a breach of any provision of,
         constitute a default (or an event which with notice or lapse of time or
         both would become a default) or give to any third party any right of
         termination, cancellation, amendment or acceleration under, or result
         in the creation of a lien under, any of the terms, conditions or
         provisions of any contract or license to which such Member is a party
         or by which it or its assets or properties are bound, or (iv) violate
         or conflict with any law, order, writ, injunction, decree, statute,
         rule or regulation applicable to such Member, except, in the case of
         items (ii), (iii) and (iv) above only, for those which, individually or
         in the aggregate, would not have a Material Adverse Effect;

                           (d) Certain Fees. Neither such Member nor its
         officers, directors or employees, on behalf of such Member, has
         employed any broker or finder or incurred any other liability for any
         brokerage fees, commissions or finders' fees in connection with the
         transactions contemplated hereby or by the Ancillary Agreements, except
         in the case of Polo, for Credit Suisse First Boston Corporation, all of
         whose fees shall be borne by Polo;

                           (e) Legal Proceedings. There is no litigation,
         proceeding or governmental investigation to which such Member or any of
         its Affiliates is a party pending or, to the knowledge of such Member
         and its Affiliates, threatened against any of them that relates to the
         Business or to the Capital Contribution of such party or the
         transactions contemplated by this Agreement or by the Ancillary
         Agreements which could, either individually or in the aggregate, result
         in a Material Adverse Effect or which seeks to restrain or enjoin the
         consummation of any of the transactions contemplated hereby or by the
         Ancillary Agreements. Neither such Member nor any of its Affiliates is
         in violation of any term of any judgment, writ, decree, injunction or
         order entered by any court or Governmental Authority (domestic or
         foreign) and outstanding against such Member or its Affiliates or with
         respect to the Business or to the Capital Contribution of such Member,
         except for such violations which could not, individually or in the
         aggregate, have a Material Adverse Effect;

                           (f) Employee Benefits Programs.

                           (i) The Member Plans (as defined below) are in
         compliance in all material respects with all applicable requirements of
         Section 3(3) of the Employee

                                       36

<PAGE>   43

          Retirement Income Security Act of 1974, as amended ("ERISA"), the
          Code, and other applicable laws and have been administered in all
          material respects in accordance with their terms and such laws. Each
          Member Plan which is intended to be qualified within the meaning of
          Section 401 of the Code has received a favorable determination letter
          as to its qualification, and nothing has occurred that could
          reasonably be expected to cause the loss of such qualification;

                          (ii) There are no pending or, to the knowledge of
         each of the Members, threatened claims and no pending or, to the
         knowledge of each of the Members, threatened litigation with respect to
         any Member Plans, other than ordinary and usual claims for benefits by
         participants and beneficiaries; and

                         (iii) No event has occurred and no condition exists
         that could reasonably be expected to result in material liability to
         the Company under Title IV of ERISA. "Member Plans" shall mean each
         material "employee benefit plan" (within the meaning of ERISA),
         severance, change in control or employment plan, program or agreement,
         and vacation, incentive, bonus, stock option, stock purchase, and
         restricted stock plan, program or policy sponsored or maintained by
         each Member or its Subsidiaries, in which any present or former
         employee of such Member has any present or future right to benefits or
         under which each Member or its Subsidiaries has any present or future
         liability.

                           (g) SEC Filings. Polo has filed all forms, reports,
         statements, schedules, registration statements and other documents
         required to be filed with the SEC since April 3, 1999 (the "SEC
         Reports"). Except to the extent revised or superseded by a subsequent
         filing with the SEC, none of the SEC Reports filed prior to the date
         hereof contains any untrue statement of a material fact or omits to
         state a material fact required to be stated or incorporated by
         reference therein or necessary in order to make the statements therein,
         in the light of the circumstances under which they were made, not
         misleading. Each of the Media Members and Polo confirms that as of the
         date hereof, the Ancillary Agreements do not constitute material
         agreements required to be publicly filed by any Member with the SEC as
         exhibits pursuant to Item 601 of Regulation S-K.

                           (h) Acknowledgment. Such Member acknowledges that it
         is acquiring its Membership Interest for its own account as an
         investment and without an intent to distribute such Membership Interest
         and that its Membership Interest has not been registered under the
         Securities Act, as amended, or any state securities laws, and may not
         be resold or transferred without appropriate registration or the
         availability of an exemption from such requirements.

                           4.3 Title to Company Assets. Except as otherwise set
         forth herein or in any Ancillary Agreement all Company Assets, wherever
         located, will be owned by the Company as an entity, and no Member,
         individually, will have, by reason of being a Member, any ownership of
         such assets. The Company may hold the Company Assets in its own name or
         in the name of a nominee, which may be a Member or an Affiliate thereof
         or any trustee or agent, agreed upon by the Members.

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                                    ARTICLE V

                                   MANAGEMENT

                           5.1 Management by Managers. Except for situations in
         which the approval of Polo and the Media Representative is expressly
         required by Section 5.3, this Agreement, the Operating Agreement or by
         nonwaivable provisions of applicable law, (i) the powers of the Company
         will be exercised by or under the authority of, and the business and
         affairs of the Company will be managed under the direction of, a
         committee of Managers (the "Management Committee"), and (ii) the
         day-to-day activities of the Company will be conducted by the CEO and
         the other Officers, who will be agents of the Company.

                           5.2 Management Committee.

                           (a) Number; Composition. The number of Managers of
         the Company will be a number agreed upon by Polo and the Media
         Representative from time to time. Initially, the number of Managers
         will be six. No Manager may be an Officer or employee of the Company.

                           (b) Appointment of Managers. Polo, on the one hand,
         and the Media Members, collectively, on the other hand, shall appoint
         an equal number of individuals to serve as their representative
         Managers. The Media Members hereby initially appoint James H. Schwab,
         Stuart Goldfarb and Marc Sznajderman as Managers (collectively, the
         "Media Managers"), and Polo hereby initially appoints F. Lance Isham,
         Douglas L. Williams and Victor Cohen as Managers (collectively, the
         "Polo Managers"). In addition, the CEO shall have a non-voting seat on
         the Management Committee.

                           (c) Voting. For purposes of taking any action or
         voting on any matter coming before the Management Committee, the Media
         Managers will collectively have one vote and the Polo Managers will
         collectively have one vote.

                           (d) Quorum. At all meetings of the Management
         Committee, the presence in person, by telephone or by proxy at a
         meeting of at least one Media Manager and at least one Polo Manager
         will constitute a quorum at any meeting for the transaction of
         business, unless a greater number is required by law.

                           (e) Required Vote for Action. All Management
         Committee actions will require the unanimous affirmative vote of the
         Media Managers and the Polo Managers voting in accordance with clause
         (c) above.

                           (f) Term. Each Manager will hold office until his or
         her successor has been appointed and qualified, or until the earlier of
         his or her death, resignation or removal as provided in this Agreement.

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<PAGE>   45

                           (g) Vacancy. Any vacancy occurring in the Managers
         may be filled only by the Member, or by the Media Representative on
         behalf of the Media Members, that originally appointed such Manager.

                           (h) Removal. Any Manager may be removed at any time,
         with or without cause, only by the Member, or by the Media
         Representative on behalf of the Media Members, that appointed such
         Manager.

                           (i) Resignation. Any Manager may resign at any time
         upon written notice to the Management Committee and Polo and the Media
         Representative. Such resignation will take effect at the time specified
         in the written notice or, if no time is specified therein, at the time
         of its receipt by Polo and the Media Representative; provided, however,
         that acceptance of a resignation will not be necessary to make it
         effective, unless so expressly provided in the resignation.

                           5.3 Action Requiring Unanimous Vote of Polo
         Managers and the Media Managers; Unanimous Vote of the Members.

                           (a) Unanimous Vote of the Managers. The following
         actions may be taken only upon the unanimous affirmative vote of the
         Polo Managers and the Media Managers (voting in accordance with Section
         5.2(c)) and upon such unanimous vote, the right, power and authority to
         take any of such actions may be delegated to one or more Managers or
         Officers:
                           (i) any act by the Company in contravention of this
         Agreement, any Ancillary Agreement or the Business Purpose;

                          (ii) amendment or modification to this Agreement, the
         Certificate of Formation or any Ancillary Agreement other than as set
         forth in Section 2.6 of the Operating Agreement;

                         (iii) admission of additional Members or issuance of
         additional Membership Interests or other equity securities, including
         any award of equity to the Company's employees, excluding permitted
         transfers of Membership Interests in accordance with Sections 3.12,
         3.13, 3.14, 3.15 or Article XI;

                          (iv) approval of any Business Plan (other than the
         Initial Plan) as provided in Section 5.4 and any amendments to, or
         material deviations from, or commitments that would cause material
         deviations therefrom, including the making of, or any commitment to
         make, any individual or related group of capital expenditures in excess
         of $75,000 above the amount(s) specified in the then current Business
         Plan;

                           (v) declaration of Distributions to Members;

                          (vi) merger or consolidation into or with, or
         acquisition of all or part of the business of, another Person;

                                       39

<PAGE>   46

                         (vii) liquidation, dissolution, winding up, voluntary
         bankruptcy or insolvency of the Company;

                        (viii) sale, lease, transfer or other Disposition of
         any Company Asset or group of Company Assets having a fair market value
         or a book value in excess of $100,000 in any single transaction or
         series of related transactions;

                          (ix) other actions which materially affect all or a
         substantial portion of the Company Assets or the Business;

                           (x) issuance, purchase or redemption by the Company
         of any securities of the Company and any change, increase or reduction
         in the capitalization of the Company, including any Initial Public
         Offering;

                          (xi) incurrence or guarantee by the Company of
         indebtedness for money borrowed, or incurrence of any obligation on
         behalf of the Company, or the grant of any pledge, mortgage, security
         interest or other encumbrance of any Company Asset, which would cause
         the aggregate of all such indebtedness, obligations and security
         interests (without duplication of amounts) to exceed $1,000,000, except
         for obligations incurred pursuant to the then current Business Plan;

                         (xii) guarantee, assurance or undertaking of the
         performance of any contract by any third party, any Member or any
         Affiliate of any Member;

                        (xiii) transactions between the Company, on the one
         hand, and the Company's Affiliates (other than the Company's
         wholly-owned subsidiaries), a Member or a Member's Affiliates, on the
         other hand, which involves an aggregate amount in excess of $100,000 in
         any single transaction or series of related transactions and which is
         not pursuant to the then current Business Plan;
                         (xiv) entrance into, amendment, modification or
         termination of any agreement or group of related agreements of the
         Company involving consideration in excess of $100,000 other than in the
         ordinary course of business or pursuant to the then current Business
         Plan or in accordance with Section 2.6 of the Operating Agreement;

                          (xv) employment actions with respect to the hiring,
         termination and compensation of the CEO and any other senior level
         officers other than those referred to in Section 6.1, and approving,
         amending, modifying, waiving, renewing, extending or terminating any
         employment agreement with any employee (including Officers) of the
         Company which provides for annual total compensation (including payment
         in kind and in equity interests) in excess of $200,000;

                          (xvi)   change of the Fiscal Year;

                         (xvii)   change of the Auditors;

                        (xviii)   requiring Additional Contributions by the
         Members as provided in Section 8.2;

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<PAGE>   47

                          (xix) approval of the annual audited and unaudited
         quarterly financial statements of the Company;

                           (xx) the initiation, commencement or settlement of
         any material claim, litigation or arbitration to which the Company is,
         or is to be, a party ("Litigation") involving or potentially involving
         an amount in excess of $250,000, except that (A) any Litigation
         relating to the Marks shall not require the consent of, and cannot be
         brought by, the Media Representative, subject to Section 3.1 of the
         Operating Agreement and Section 5.3 of the License Agreement, and (B)
         any Litigation brought by a Member to enforce the rights of the Company
         against another Member shall not require the consent of the Member
         against whom the Litigation is brought, it being understood that in the
         event that the Company has a claim against Polo or one of the Media
         Members, the Media Representative (in the case of a claim against Polo)
         or Polo (in the case of a claim against any of the Media Members),
         shall have the right to control the Company's enforcement of such
         claim;

                          (xxi) amending the Business Purpose or otherwise
         entering a line of business not expressly contemplated by the terms of
         this Agreement or the Operating Agreement; and

                         (xxii) any decision, or the entering into of any
         agreement, commitment or arrangement, to effect any of the foregoing.

                            (b) Unanimous Vote of the Members. The following
         actions may be taken only upon the unanimous affirmative vote of the
         Members, and upon such unanimous vote, the right, power and authority
         to take any of such actions may be delegated to one or more Managers or
         Officers:

                            (i) amendment or modification to this Agreement, the
                  Certificate of Formation or any Ancillary Agreement other than
                  as set forth in Section 2.6 of the Operating Agreement; and

                           (ii) merger or consolidation into or with, or
                  acquisition of all or part of the business of, another Person.

                           5.4 Business Plan.

                           (a) Not later than 45 days prior to the end of each
         Fiscal Year, the CEO shall present to the Management Committee a
         written business plan for the Company for the following Fiscal Year
         (the "Business Plan"), which will include a Budget for the following
         Fiscal Year, advertising and marketing plan and three-year strategic
         plan with projected capital requirements. The Management Committee
         shall review such Business Plan and its adoption will be subject to the
         approval of the Management Committee in accordance with Section 5.2(e).
         The Members shall use commercially reasonable efforts to agree to and
         adopt an "Initial Business Plan" within 90 days of the date of this
         Agreement.

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<PAGE>   48

                         (b) In the event that Polo and the Media
         Representative are unable to reach agreement on the Budget for any
         Fiscal Year, the Members agree that the Company shall operate without
         interruption consistent with prudent management practices and in a
         manner most likely to continue its operations in the ordinary course of
         business consistent with past practice.

                         (c) In addition, the Management Committee shall adopt
         an operations manual, which will set forth, in reasonable detail,
         procedures relating to sales processing, billing, returns and other
         similar matters, including ticketing information, purchase orders,
         invoices and sales slips (the "Operations Manual"). To the extent any
         business materials utilize a Mark, use of such Mark shall be in
         accordance with the standards referred to in Sections 2.1(a) and 2.3(d)
         of the Operating Agreement.

                         (d) Notwithstanding anything else set forth in this
         Section 5.4 or elsewhere in this Agreement or the Operating Agreement,
         the Budget for each year shall be required to include, and the Company
         shall be authorized to spend, all amounts required by the Annual
         Advertising Obligation and all amounts required by the License
         Agreement.

                         5.5 Limitation on Management Committee Authority.
         Except as otherwise specifically provided in this Agreement or the
         Operating Agreement or by agreement of Polo and the Media
         Representative, (i) no Manager or group of Managers will have any
         actual, implied or apparent authority to enter into contracts on behalf
         of, or to otherwise bind, the Company, nor take any action or incur any
         obligation, liability, debt, cost or expense in the name of or on
         behalf of the Company or conduct any business of the Company other than
         by action of the Management Committee taken in accordance with the
         provisions of this Agreement, and (ii) no Manager will have the power
         or authority to delegate to any Person such Manager's rights and powers
         as a Manager to manage the business and affairs of the Company.

                         5.6 Meetings of the Management Committee. The
         Management Committee may meet from time to time but will meet at least
         quarterly to discuss generally the business of the Company. Meetings of
         the Management Committee may be called by either Polo or the Media
         Representative. The Member calling any meeting will cause notice to be
         given of such meeting, including therein the time, date and place of
         such meeting, to each Manager at least two Business Days before such
         meeting. The business to be transacted at, or the purpose of, any
         meeting of the Management Committee will be specified in the notice.
         Attendance of a Manager at any meeting will constitute a waiver of
         notice of such meeting, except where a Manager attends a meeting for
         the express purpose of objecting to the transaction of any business on
         the ground that the meeting is not lawfully called or convened. All
         meetings of the Management Committee may be held either within or
         without the State of Delaware at such place or places as determined
         from time to time by the Managers. If a quorum is not present in
         person, by telephone or by proxy at any meeting of the Management
         Committee, the Managers present in person, by telephone or by proxy at
         the meeting may adjourn the meeting from time to time, without

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<PAGE>   49

         notice other than announcement at the meeting, until a quorum shall be
         present in person, by telephone or by proxy.

                          5.7 Methods of Voting; Proxies. A Manager may vote
         either in person, by telephone or by proxy executed in writing by such
         Manager, provided, however, that the Person designated to act as proxy
         is a Manager. A photocopy, facsimile or similar reproduction of a
         writing executed by a Manager will be treated as an execution in
         writing for purposes of this Section 5.7. Proxies for use at any
         meeting of the Management Committee or in connection with the taking of
         any action by written consent will be filed with the Management
         Committee, before or at the time of the meeting or execution of the
         written consent, as the case may be. No proxy will be valid after 30
         calendar days from the date of its execution unless otherwise provided
         in the proxy. A proxy will be revocable unless the proxy form
         conspicuously states that the proxy is irrevocable and the proxy is
         coupled with an interest. A proxy may designate only one Manager to act
         as proxy.

                          5.8 Order of Business. The Management Committee may
         adopt such rules and procedures relating to its activities as it may
         deem appropriate, provided that such rules and procedures are not
         inconsistent with or do not violate the provisions of this Agreement,
         and provided that such rules and procedures permit telephonic meetings
         and provided that one Media Manager and one Polo Manager will be
         required to attend Management Committee meetings for a quorum to be
         present. The secretary of the meeting shall prepare minutes of the
         meeting and place a copy thereof in the minute books of the Company. A
         copy of the minutes of the meeting will be delivered promptly to each
         Manager and each Member.

                          5.9 Actions Without a Meeting. Any action required or
         permitted to be taken at a meeting of the Management Committee may be
         taken without a meeting, without notice and without a vote, if a
         consent in writing, setting forth the action so taken, is signed by one
         Media Manager and one Polo Manager. Such consent will have the same
         force and effect, as of the date stated therein, as a vote of the
         Managers and may be stated as such in any document or instrument filed
         with the Secretary of State of the State of Delaware or in any
         certificate or other document delivered to any person or entity. The
         signed consent will be placed in the minute book of the Company.

                         5.10 Telephone and Similar Meetings. The Managers may
         participate in and hold meetings by means of conference telephone or
         similar communications equipment by means of which all persons
         participating in the meeting can hear each other. Such participation in
         any such meeting will constitute presence in person at such meeting,
         except where a Person participates in such meeting for the express
         purpose of objecting to the transaction of any business on the ground
         that such meeting is not lawfully called or convened.

                         5.11 Compensation of Managers. Managers will not
         receive any salary for their services.

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<PAGE>   50

                         5.12 Media Representative. No action required to be
         taken (including the granting or denial of any required consent or
         approval) by the Media Representative hereunder shall be unreasonably
         delayed because of the need of the Media Representative to consult with
         the Media Members. The Media Representative has delivered (or will
         deliver, to the extent any such agreements, arrangements or
         understandings are entered into or modified after the date of this
         Agreement) to Polo copies or summaries of the provisions of any
         agreements, arrangements or understandings in place among any of the
         Media Members and/or the Media Representative with respect to the
         exercise of any of their respective governance or consent rights or
         obligations hereunder.

                         5.13 Waiver of Certain Claims. Each Member hereby
         agrees, on behalf of itself and its Affiliates, to waive and to release
         and hold harmless any officers or employees of any of the Members, or
         any individuals serving at the request of any of the foregoing, who
         serve as Managers of the Company from any liability whatsoever in
         respect of any alleged breach of fiduciary duty in the discharge of
         such persons' duties as Managers of the Company.

                                   ARTICLE VI

                                    OFFICERS

                         6.1  Designation Term; Qualifications. Subject to
         Section 5.3, Polo and the Media Representative together, or the
         Management Committee may, from time to time, designate and appoint the
         chief executive officer of the Company ("CEO"). The CEO so designated
         will have the authority to retain executive-level officers and
         employees of the Company (the "Officers"); provided, however, that with
         respect to the Vice President of Public Relations, the Vice President
         of Advertising & Marketing and the Vice President of Merchandising (i)
         Polo shall propose to the CEO a number of qualified individuals for
         those positions (which may involve combining two positions), (ii) the
         CEO shall then choose among the nominated individuals the persons most
         qualified for the positions of Vice President of Public Relations, Vice
         President of Advertising & Marketing and Vice President of
         Merchandising that he will then recommend to the Media Representative,
         and (iii) the Media Representative's consent shall be required for each
         such individual's appointment, which consent shall not be unreasonably
         withheld; provided, further, that with respect to the chief financial
         officer ("CFO") (A) the Media Representative shall propose to the CEO a
         number of qualified individuals for the position of CFO, (B) the CEO
         shall then choose among the nominated individuals the persons most
         qualified for the position of CFO that he will then recommend to Polo,
         and (C) Polo's consent shall be required for such individual's
         appointment, which consent shall not be unreasonably withheld. Any
         Officer so designated will have such authority and perform such duties
         as Polo and the Media Representative together or the Management
         Committee may, from time to time, delegate to them. Polo and the Media
         Representative together or the Management Committee may assign titles
         to particular Officers, and the assignment of such title will
         constitute the delegation to such Officer of the authority and duties
         that are normally associated with such office in a corporation for
         profit incorporated under the General Corporation Law of the State of
         Delaware, subject to any specific delegation of

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<PAGE>   51

          authority and duties made to such Officer by Polo and the Media
          Representative together or the Management Committee pursuant to this
          Section 6.1. Each Officer will hold office for the term for which such
          Officer is designated and until such Officer's successor is duly
          designated and qualified or until the earlier of such Officer's death,
          resignation or removal as provided in this Agreement. Any person may
          hold any number of offices. No Officer may be a Manager or a Member,
          and an Officer need not be a Delaware resident or a United States
          citizen. All Officers will be natural persons. Designation of a person
          as an Officer of the Company will not of itself create any contract
          rights.

                           6.2 Chief Executive Officer. Subject to the
         supervision and authority of Polo, the Media Representative and the
         Management Committee, the CEO (i) will be the chief executive officer
         of the Company, (ii) will have responsibility and authority for
         management of the day-to-day operations of the Company in a manner
         generally consistent with the Business Plan and the Business Purpose
         and in the best interests of the Company, independent of the separate
         business interests of the Members, (iii) will keep the Members informed
         of the affairs of the Company, (iv) subject to Section 6.1, will retain
         and terminate Officers and (v) will be empowered to and will engage in
         all appropriate and necessary activities to accomplish the purposes of
         the Company as set forth herein. Polo and the Media Representative
         shall cause the Company to employ at all times as Chief Executive
         Officer an individual with suitable qualifications and experience in
         the operation of an e-commerce operation such as the Site, and, if
         reasonably possible, in the operation of a direct marketing vehicle
         such as the Catalog, it being understood that if the CEO does not have
         sufficient experience in the operation of a direct marketing vehicle,
         the Company shall hire an executive to be responsible for such
         operations who does.

                           6.3 Chief Financial Officer. Subject to the
         supervision and authority of Polo, the Media Representative and the
         CEO, the CFO will keep and maintain, or cause to be kept and
         maintained, adequate and correct books and records of accounts, of the
         properties and business transactions of the Company, including accounts
         of its assets, liabilities, receipts, disbursements, gains, losses,
         capital and Membership Interests. The CFO will perform all the duties
         incident to the office of chief financial officer and such other duties
         as from time to time may be assigned to the CFO.

                           6.4 Vice President. The CEO shall appoint one or more
         Vice Presidents of the Company (a "Vice President"), except as provided
         in Sections 5.3(xv) and 6.1. Each Vice President will have such powers
         and duties as generally pertain to the office of Vice President and as
         the CEO or the Management Committee may from time to time prescribe.

                          6.5 Secretary. The CEO shall appoint a secretary of
          the Company (the "Secretary"). The Secretary, at the direction of the
          CEO and the Management Committee, will prepare and distribute to each
          Manager an agenda in advance of each meeting and will prepare and
          distribute to each Manager and each Member written minutes of all
          meetings of the Management Committee and the Members. The Secretary
          also will be responsible for preparing and distributing to the
          Managers and the Members

                                       45
<PAGE>   52
any notices received by the Company or otherwise called for by this Agreement or
the Operating Agreement to be given by the Company.

         6.6 Treasurer. The CEO shall appoint a treasurer of the Company (the
"Treasurer"). Subject to the supervision and authority of the CEO and the
Management Committee, the Treasurer will (i) have charge of and be responsible
for the receipt, disbursement and safekeeping of funds and securities of the
Company, (ii) deposit all funds of the Company in the name of the Company in
such banks, trust companies or other depositories as directed by the Management
Committee and (iii) perform all the duties incident to the office of treasurer
and such other duties as from time to time may be assigned to the Treasurer.

         6.7 Other Officers. The Management Committee may designate any other
Officers of the Company, including one or more Assistant Secretaries and one or
more Assistant Treasurers, who will exercise the powers and will perform the
duties incident to their offices, subject to the direction of the Management
Committee.

         6.8 Removal and Resignation. Any Officer may be removed as such, with
or without cause, by the CEO or the Management Committee whenever in his or
their judgment the best interests of the Company will be served thereby. Any
Officer may resign as such at any time upon written notice to the Management
Committee, and in the case of the CEO only, to Polo and the Media
Representative. Such resignation will take effect at the time specified in the
written notice or, if no time is specified therein, at the time of its receipt
by Polo and the Media Representative or the CEO, as the case may be. The
acceptance of a resignation will not be necessary to make it effective, unless
expressly so provided in the resignation.

         6.9 Vacancies. Subject to Section 6.1, any vacancy occurring in any
office of the Company may be filled by the CEO.

         6.10 Duties. The Officers shall manage the Company's business
activities in the Company's best interests.

                                   ARTICLE VII

                               MEETINGS OF MEMBERS

         7.1 Meetings of Members. A meeting of the Members may be called at any
time by Polo or the Media Representative to vote on, or to obtain consent for,
any action which, pursuant to this Agreement or the Operating Agreement, permits
or requires a vote or consent of Polo and the Media Representative or Polo and
the Media Members. The Members will meet at least once in each Fiscal Year.

         7.2 Place of Meetings of Members. Unless the date, time, and place of
the meeting is designated by either Polo or the Media Representative calling a
meeting, such meeting will be held at the principal office of the Company.

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         7.3 Notice of Meetings of Members.

         (a) Except as otherwise provided by law, written or printed notice
stating the date, time and place of each meeting of the Members, and the purpose
or purposes for which the meeting is called, will be given to each Member not
less than five Business Days before the date of the meeting.

         (b) Any notice to be given to the Members for any Meeting will be
deemed to be waived by any party who (i) attends such Meeting without protesting
prior thereto or at its commencement the lack of notice to such Member or (ii)
submits a signed waiver of notice whether before or after such Meeting, which
waiver of notice may be delivered by proxy.

         7.4 Fixing of Record Date. For purposes of determining the Members
entitled to notice of or to vote at any meeting of Members or any adjournment
thereof, or Members entitled to receive payment of any Distribution, or in order
to make a determination of Members for any other proper purpose, the date on
which notice of the meeting is delivered or mailed or the date on which the
resolution declaring such Distribution or relating to such other purpose is
adopted, as the case may be, will be the record date for such determination of
Members. When a determination of Members entitled to vote at any meeting of
Members has been made as provided in this Section, such determination will apply
to any adjournment thereof.

         7.5 Quorum. A quorum will be present at any meeting of the Members if
the holders of 80% of Membership Interests are represented at the meeting in
person or by proxy. Once a quorum is present at the meeting of the Members, the
Members represented in person or by proxy and entitled to vote at the meeting
may conduct such business as properly may be brought before the meeting until it
is adjourned, and the subsequent withdrawal from the meeting of any Member prior
to adjournment or the refusal of any Member to vote will not affect the presence
of a quorum at the meeting. If, however, such quorum is not present at any
meeting of the Members, the Members represented in person or by proxy and
entitled to vote at such meeting will have the power to adjourn the meeting from
time to time, without notice other than announcement at the meeting, until all
Members are present or represented.

         7.6 Methods of Voting; Proxies. A Member, or the Media Representative
on behalf of the Media Members, may vote either in person, by telephone or by
proxy executed in writing by the Member or the Media Representative on behalf of
the Media Members. A photocopy, facsimile or similar reproduction of a writing
executed by a Member, or the Media Representative on behalf of the Media
Members, will be treated as an execution in writing for purposes of this Section
7.6. Proxies for use at any meeting of Members or in connection with the taking
of any action by written consent will be filed with the Management Committee,
before or at the time of the meeting or execution of the written consent, as the
case may be. All proxies will be received and taken charge of and all ballots
will be received and canvassed by the Management Committee, which will decide
all questions touching upon the qualification of voters, the

                                       47
<PAGE>   54

validity of the proxies, and the acceptance or rejection of votes. No proxy will
be valid after 11 months from the date of its execution unless otherwise
provided in the proxy. A proxy will be revocable unless the proxy form
conspicuously states that the proxy is irrevocable and the proxy is coupled with
an interest. A proxy may designate only one Person to act as proxy.

         7.7 Conduct of Meetings. Meetings of the Members may be presided over
by a chairman of the meeting, who may be designated by the Member who called
such meeting. Such chairman of the meeting shall determine the order of business
and the procedure at the meeting, including regulation of the manner of voting
and the conduct of discussion.

         7.8 Voting on Matters. Each Member will be entitled to vote at any
meeting of the Members in person or by proxy. Each Member shall be entitled to
vote its percentage interest in the Company in accordance with its Sharing Ratio
as set forth in Exhibit A. For purposes of voting on matters, at any meeting of
the Members at which a quorum is present, the act of the Members will be the
affirmative vote of 80% of the Membership Interests represented in person, by
telephone or by proxy at such meeting.

         7.9 Registered Members. The Company will be entitled to treat the
holder of record of any Membership Interest as the holder in fact of such
Membership Interest for all purposes, and, accordingly, will not be bound to
recognize any equitable or other claim to interest in such Membership Interest
on the part of any other Person, whether or not the Company has express or other
notice of such claim or interest, except as expressly provided in this Agreement
or the laws of the State of Delaware.

         7.10 Actions Without a Meeting.

         (a) Except as otherwise provided by law or by the Certificate of
Formation, any action required or permitted to be taken, or which may be taken,
by law or the Certificate of Formation or this Agreement or the Operating
Agreement, at any meeting of Members, may be taken without a meeting, without
prior notice and without a vote, if a consent or consents in writing, setting
forth the action so taken, is signed by the holder or holders of Membership
Interests constituting not less than the minimum amount of Membership Interests
that would be necessary to authorize or take such action at a meeting at which
the holders of all Membership Interests entitled to vote on the action were
present and voted. Every written consent will bear the date of signature of each
Member who signs the consent. The signed consent or consents of Members will be
placed in the minute book of the Company. The record date for determining
Members entitled to take action without a meeting will be the date the first
Member signs a written consent. A photocopy, facsimile or similar reproduction
of a writing signed by a Member will be regarded as signed by the Member for
purposes of this Section 7.10.

         (b) If any action by Members is taken by written consent, any articles
or documents filed with the Secretary of State of the State of Delaware as a
result of the taking of the action will state, in lieu of any statement required
by applicable law concerning any vote of Members, that written consent has been
given in accordance with

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<PAGE>   55

the provisions of applicable law and that any written notice required by
applicable law has been given.

         7.11 Telephone and Similar Meetings. The Members may participate in and
hold meetings by means of conference telephone or similar communications
equipment by means of which all Persons participating in the meeting can hear
each other. Participation in any such meeting will constitute presence in person
at such meeting, except where a Person participates in such meeting for the
express purpose of objecting to the transaction of any business on the ground
that such meeting is not lawfully called or convened.

                                  ARTICLE VIII

                         CONTRIBUTIONS; CAPITAL ACCOUNTS

         8.1 Initial Contributions.

         (a) Subject to the terms and conditions contained herein, on the
Closing Date, concurrently with the execution of this Agreement, ValueVision
shall contribute to the Company and the Company shall receive an amount in cash
equal to $10,000,000 (the "ValueVision Initial Capital Contribution").

         No Member will have the right to withdraw or be repaid any Capital
Contribution, except as provided in this Agreement.

         (b) The initial Sharing Ratio of each Member in the Company shall be as
set forth on Exhibit A.

         8.2 Additional Contributions.

         (a) ValueVision shall make additional Capital Contributions in cash, in
addition to the ValueVision Initial Capital Contribution ("ValueVision
Additional Contributions"), consistent with the Business Plan (except as may
otherwise be agreed to by the Members) as may be requested by the CEO in writing
(stating that in the CEO's business judgment further cash contributions in the
amount specified are reasonably required by the Company under the current
Business Plan and that such amounts will be used in accordance with the current
Business Plan) at any time and from time to time upon not less than 20 days
prior notice to ValueVision; provided, however, that in no event shall the
ValueVision Initial Capital Contribution and the aggregate ValueVision
Additional Contribution(s) total more than $50 million. If the Members agree to
make any Additional Contributions to the Company, the Members' respective amount
of the proposed Additional Contribution shall be funded by the Members in
proportion to their respective Sharing Ratios on the fifth Business Day
following such agreement. Any such Additional Contribution agreed to by the
Members shall not reduce the ValueVision Commitment.

                                       49
<PAGE>   56

         (b) None of the Members will be obligated to make Additional
Contributions other than as set forth herein.

         8.3 Enforcement of Commitments. In the event any Member fails to
perform its Commitment, the Management Committee shall give such Delinquent
Member a notice of such failure. If the Delinquent Member fails to perform the
Commitment (including the payment of any costs associated with the failure and
interest at the Default Interest Rate) within ten Business Days of the giving of
such notice, the Management Committee and/or the non-delinquent Member may take
such action as deemed appropriate, including enforcing the Commitment in the
court of appropriate jurisdiction in the state in which the Principal Office is
located or the state of the Delinquent Member's address as reflected in this
Agreement. Each Member expressly agrees to the jurisdiction of such courts but
only for purposes of such enforcement.

         8.4 Maintenance of Capital Accounts.

         A separate capital account shall be maintained for each Member
throughout the term of the Company in accordance with the rules of Section
1.704-1(b)(2)(iv) of the Regulations as in effect from time to time, and, to the
extent not inconsistent therewith, to which the following provisions apply:

         (a) To each Member's Capital Account there will be credited (i) the
amount of money contributed by such Member to the Company (including liabilities
of the Company assumed by such Member as provided in Section
1.704-1(b)(2)(iv)(c) of the Regulations); (ii) the fair market value of any
property contributed to the Company by such Member (net of liabilities secured
by such contributed property that the Company is considered to assume or take
subject to under Section 752 of the Code); and (iii) such Member's share of
Profits and items of income and gain that are specially allocated to such Member
pursuant to Section 9.4 hereof or otherwise pursuant to this Agreement (other
than items of income or gain allocated pursuant to Section 9.6(b)).

         (b) To each Member's Capital Account there will be debited (i) the
amount of money distributed by the Company to such Member other than amounts
which are in repayment of debt obligations of the Company to such Member; (ii)
the fair market value of property distributed to such Member (net of liabilities
secured by such distributed property that such Member is considered to assume or
take subject to under Section 752 of the Code); (iii) such Member's share of
Losses or items of loss or deduction that are specially allocated pursuant to
Section 9.4 hereof or otherwise pursuant to this Agreement (other than items of
loss or deduction allocated pursuant to Section 9.6(b)); and (iv) such Member's
share of any excess of depreciation or amortization expense reflected in the
Company's financial statements prepared in accordance with generally accepted
accounting principles over such Member's share under Section 9.6(b) of the
corresponding depreciation or amortization expense allowable for federal income
tax purposes with respect to the related property.

                                       50
<PAGE>   57

         (c) The Capital Account of a transferee Member will include the
appropriate portion of the Capital Account of the Members from whom the
transferee Member's interest was obtained.

         (d) The foregoing provisions and the other provisions of this Agreement
relating to the maintenance of Capital Accounts are intended to comply with
Section 1.704-1(b) of the Regulations, and will be interpreted and applied in a
manner consistent with such Regulations. Consistent with the Members' intention
of maintaining Capital Accounts in a manner consistent with the principles of
Section 1.704-1(b) of the Regulations, the value of any Property (other than
cash) (i) contributed to the Company by a Member, (ii) distributed to a Member
from the Company or (iii) owned by the Company and subject to a revaluation upon
the occurrence of certain events shall be the fair market value of such Property
(net of liabilities secured by such property that the Company or such Member, as
the case may be, is considered to assume or take subject to under Section 752 of
the Code) on the date of contribution, distribution or revaluation, as
applicable.

         8.5 No Obligation to Restore Deficit Balance. Except as required by law
or as otherwise provided in this Agreement, no Member will be required to
restore any deficit balance in its Capital Account.

         8.6 Withdrawal; Successors. A Member will not be entitled to withdraw
any part of its Capital Account or to receive any distribution from the Company,
except as specifically provided in this Agreement, and no Member will be
entitled to or required to make any capital contribution to the Company other
than the Commitments. Any Member, including any additional or substitute Member,
who receives an interest in the Company or whose interest in the Company is
increased by means of a transfer to it of all or part of the interest of another
Member, will have a Capital Account with respect to such interest initially
equal to the Capital Account with respect to such interest of the Member from
whom such interest is acquired.

         8.7 Interest. No Member will be entitled to interest on such Member's
Capital Contribution or on any Profits retained by the Company.

         8.8 Investment of Capital Contributions. The cash portion of the
Capital Contributions of the Members will be invested by the Management
Committee in demand, money market or time deposits, obligations, securities,
investments or other instruments constituting cash equivalents, until such time
as such funds are used by the Management Committee for Company purposes. Such
investments will be made by the Management Committee for the benefit of the
Company.

         8.9 Advances to the Company. Except with the express written consent of
Polo, in the case of the Media Members, or the Media Representative, in the case
of Polo, no Member may make loans or advance funds to the Company other than the
ValueVision Initial Capital Contribution, the ValueVision Additional
Contributions and any Additional Contributions required to be contributed to the
Company pursuant to this Agreement.

                                       51
<PAGE>   58

         8.10 Initial Public Offering. In the event that Polo and the Media
Representative agree in accordance with Section 5.3, or the Media Representative
determines in accordance with Section 3.16, to conduct an Initial Public
Offering, Polo shall have the right to increase its total equity investment in
the Company by contribution, by way of conversion, of a portion of its royalty
under the License Agreement into additional equity in the Company. The amount of
such additional equity shall be calculated, taking into account the valuation of
the Company for purposes of the Initial Public Offering and the totality of the
circumstances, by a reputable, nationally recognized investment banking firm
chosen by Polo and the Media Representative in good faith at the time of such
conversion; provided, however, if Polo and the Media Representative are unable
to agree on the selection of an investment banking firm, each party shall
appoint one nationally recognized investment banking firm, each of which shall
select a third investment banking firm, which shall calculate the amount of
additional equity. All costs associated with the valuation process shall be paid
by the Company.

         In order to effect the foregoing, Polo shall have the right to require
the Company to agree to an amendment of the License Agreement in which the
royalty is reduced in accordance with the foregoing procedure. Polo shall have
30 days after the determination by the Company or, in the case of Section 3.16,
the Media Representative, to conduct an Initial Public Offering in accordance
with this Agreement to exercise its conversion option. If Polo exercises its
conversion option, the closing with respect to such exercise shall take place no
earlier than the consummation of the Initial Public Offering.

                                   ARTICLE IX

                          ALLOCATIONS AND DISTRIBUTIONS

         9.1 Profits and Losses. Profits and Losses, and each item of Company
income, gain, loss, deduction, credit and tax preference with respect thereto,
for each Fiscal Year (or shorter period in respect of which such items are to be
allocated) will be allocated among the Members as provided in Sections 9.1
through 9.5 for tax accounting purposes.

         9.2 Profits. After giving effect to the special allocations set forth
in Section 9.4, the allocation of Profits for any Fiscal Year will be allocated
among the Members, pro rata, in proportion to their respective Sharing Ratios;
provided, however, that if there is an Initial Public Offering, sale or other
disposition of substantially all of the assets of the Company or a liquidation
of the Company pursuant to Article XII, Profits shall be allocated (i) first, to
Polo until the ratio of Polo's Capital Account balance to the sum of the
Members' Capital Account balances equals Polo's Sharing Ratio and (ii) second,
to the Members in accordance with their respective Sharing Ratios (provided
that, for purposes of this clause (ii), Profits shall be reallocated among NBC,
NBCi, CNBC.com and ValueVision so as to cause, as nearly as possible, the
balances in such

                                       52
<PAGE>   59

entities' Capital Accounts to bear the same ratios to one another as do such
entities' respective Sharing Ratios).

         9.3 Losses. After giving effect to the special allocations set forth in
Section 9.4, Losses will be allocated (i) first, so as to cause, as nearly as
possible, the balances in the Members' respective Capital Accounts to bear the
same ratios to one another as do the Members' respective Sharing Ratios and (ii)
second, pro rata in accordance with the Members' respective Sharing Ratios.

         9.4 Special Allocations. The following special allocations will be
made:

         (a) Qualified Income Offset. In the event any Member unexpectedly
receives any adjustments, allocations or distributions described in Section
1.704-l(b)(2)(ii)(d)(4), Section 1.704-l(b)(2)(ii)(d)(5), or Section
1.704-l(b)(2)(ii)(d)(6) of the Regulations, items of Company income and gain
will be specially allocated to the Member in an amount and manner sufficient to
eliminate, to the extent required by the Regulations, the Adjusted Capital
Account Deficit of the Member as quickly as possible, provided that an
allocation pursuant to this Section 9.4(a) will be made only if and to the
extent that the Member would have an Adjusted Capital Account Deficit after all
other allocations provided for in this Article IX have been tentatively made as
if this Section 9.4(a) were not in this Agreement.

         (b) Gross Income Allocation. In the event any Member has a deficit
Capital Account at the end of any Fiscal Year which is in excess of the sum of
the amounts such Member is deemed to be obligated to restore pursuant to the
penultimate sentences of Sections 1.704-2(g)(1) and 1.704-2(i)(5) of the
Regulations, each such Member will be specially allocated items of Company
income and gain in the amount of such excess as quickly as possible, provided
that an allocation pursuant to this Section 9.4(b) will be made only if and to
the extent that such Member would have a deficit Capital Account in excess of
such sum after all other allocations provided for in this Article IX have been
made as if Section 9.4(a) and this Section 9.4(b) were not in this Agreement.

         (c) Curative Allocations. The allocations set forth in Sections 9.4 (a)
and (b) (the "Regulatory Allocations") are intended to comply with certain
requirements of the Regulations. It is the intent of the Members that, to the
extent possible, all Regulatory Allocations will be offset either with other
Regulatory Allocations or with special allocations of other items of Company
income, gain, loss, or deduction pursuant to this Section 9.4(c). Therefore,
notwithstanding any other provision of this Article IX (other than the
Regulatory Allocations), the Managers may make such offsetting special
allocations of Company income, gain, loss or deduction in any manner they
determine appropriate so that, after such offsetting allocations are made, each
Member's Capital Account balance is, to the extent possible, equal to the
Capital Account balance such Member would have had if the Regulatory Allocations
were not part of this Agreement.

         (d) Elective Gross Allocations. The Members will have the ability to
make reasonable allocations of Company income and expense (including, without
limitation, amortization deductions under Section 195 of the Code) pursuant to
Section 9.3 and the proviso of Section 9.2 in order to cause the balances in the
Members'

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<PAGE>   60

respective Capital Accounts to bear the same ratio to one another as do
the Members' respective Sharing Ratios.

         (e) Subsequent Adjustments to Income.

         (i) To the extent, if any, that the taxable income of a Member is
deemed to be increased by any taxing authority pursuant to Section 482 of the
Code or other similar provision (other than an increase described in subsection
(ii) below), then the correlative deduction shall be specially allocated to such
Member.

         (ii) To the extent, if any that the taxable income of Polo arising out
of a transfer of inventory to the Partnership is increased, directly or
indirectly, by any taxing authority pursuant to Section 482 of the Code or other
similar provision and such adjustment or reallocation results in increased
cost-of-goods-sold with respect to such inventory, then income or gain of the
Partnership upon the sale or disposition of such inventory shall be specially
allocated to NBC to the extent of such deemed increase. If there are
insufficient items of income or gain attributable to such inventory sale or
disposition to specially allocate to NBC an amount of income or gain equal to
the amount of such Section 482 adjustment, then any other Company items of
income or gain for such taxable year shall be specially allocated to NBC to the
extent of such shortfall.

         9.5 Other Allocation Rules.

         (a) The allocation provisions set forth in this Article IX are intended
to comply with Regulations Section 1.704-1(b) and shall be interpreted and
applied in a manner consistent with such Regulations (including the "minimum
gain chargeback" provisions set forth in Regulations Sections 1.704-2(f) and
1.704-2(i)(4)).

         (b) For purposes of determining the Profits, Losses, or any other item
allocable to any period (including allocations to take into account any changes
in any Member's Sharing Ratio during a Fiscal Year and any transfer of any
interest in the Company), Profits, Losses, and any such other item will be
determined on a daily, monthly, or other basis, as determined by the Managers
using any permissible method under Section 706 of the Code and the Regulations
thereunder.

         (c) Except as otherwise provided in this Article IX, an allocation of
Profits or Losses to a Member will be treated as an allocation to such Member of
the same share of each item of income, gain, loss and deduction taken into
account in computing such Profits or Losses.

         (d) For purposes of determining the character (as ordinary income or
capital gain) of any Profits allocated to the Members pursuant to this Article
IX, such portion of Profits that is treated as ordinary income attributable to
the recapture of depreciation, to the extent possible, will be allocated among
the Members in the proportion which (i) the amount of depreciation previously
allocated to each Member bears to (ii) the total of such depreciation allocated
to all Members. This Section 9.5(d)

                                       54
<PAGE>   61

will not alter the amount of allocations among the Members pursuant to this
Article IX, but merely the character of income so allocated. (e) The allocation
of Profits and Losses to any Member will appropriately reflect adjustments
required as a result of any Section 754 election filed on behalf of the Company.

         9.6 Tax Allocations.

         (a) General Rules. Except as otherwise provided in Section 9.6(b), for
each fiscal period, items of the Company's income, gain, loss, deduction and
expense shall be allocated, for federal, state and local income tax purposes,
among the Members in the same manner as the Profits (and items thereof) or
Losses (and items thereof) of which such items are components were allocated
pursuant to this Article IX.

         (b) Mandatory Allocations Under Code Section 704(c). Income, gains,
losses and deductions with respect to any property (other than cash) contributed
or deemed contributed to the capital of the Company shall, solely for income tax
purposes, be allocated among the Members so as to take account of any variation
between the adjusted basis of such property to the Company for federal income
tax purposes and its fair market value at the time of the contribution or deemed
contribution in accordance with Section 704(c) of the Code and the Treasury
regulations promulgated thereunder. If there is a revaluation of property
pursuant to Section 8.4(d) hereof, subsequent allocations of income, gains,
losses or deductions with respect to such property shall be allocated among the
Members so as to take account of any variation between the adjusted tax basis of
such property to the Company for federal income tax purposes and its fair market
value in accordance with Section 704(c) of the Code and the Regulations
promulgated thereunder. Except as otherwise agreed by the Members, such
allocations shall be made using the "traditional method" described in Section
1.704-3(b) of the Regulations.

         (c) Tax Allocations Binding. The Members are aware of the income tax
consequences of the allocations made by this Article IX and hereby agree to be
bound by the provisions of this Article IX in reporting their shares of the
Company's income and loss for income tax purposes.

         (d) Contributions. The Members agree to treat contributions made
pursuant to this Agreement as governed by Section 721 of the Code, unless a
final determination (which shall include the execution of a Form 870-AD or
successor form) requires a different treatment for U.S. Federal income tax
purposes. In the event that any taxing authority contests such agreed treatment
of the contributions or the treatment of any other item as agreed to by the
Members in this Agreement, a Member receiving notice of such contest from such
taxing authority shall promptly give written notice of such contest to each
other Member. Such other Members may, at their own expense, participate in the
defense of such contest. The Members shall reasonably cooperate in defending any
such contest, and no Member shall settle or otherwise compromise such a contest
without the written consent of the other Members (which shall not be
unreasonably delayed or withheld). In the event of a Member's refusal to consent
to a settlement, such Member shall, to the extent permitted by law, assume
control of the

                                       55
<PAGE>   62

defense of such contest, and such Member shall bear any legal fees incurred by
such Member in undertaking such defense to the extent incurred after the
assumption.

         9.7 Distributions to Members.

         (a) Amounts and Timing. If decided by the Members in accordance with
Section 5.3, Distributions will be made to the Members in proportion to their
respective Sharing Ratios. Such Distributions will be made from time to time to
those Persons recognized on the books of the Company as Members as of the
applicable record date.

         (b) Amounts Withheld. All amounts withheld pursuant to the Code or any
provision of any state or local tax law with respect to any payment,
distribution, or allocation to the Company or the Members will be treated as
amounts distributed to the Members pursuant to this Section 9.7 for all purposes
under this Agreement. The Company is authorized to withhold from Distributions
to the Members and to pay over to any federal, state, or local government any
amounts required to be so withheld pursuant to the Code or any provisions of any
other federal, state, or local law, and shall allocate any such amounts to the
Members with respect to which such amount was withheld.

         (c) Draws for Payment of Estimated Taxes. Unless Polo and the Media
Representative otherwise agree, the Company shall pay to each Member a quarterly
draw, not to exceed the amount reasonably necessary to provide for payment by
the Members of any federal, state and local estimated taxes with respect to
Profits allocated to the Members pursuant to this Article IX. All draws
hereunder will be made to the Members pro rata based on their estimated
respective shares of Profits allocated to each of them for such Fiscal Year
under this Article IX. Any draw by any Member made pursuant to this Section
9.7(c) will not result in any decrease in the Sharing Ratio of such Member.

                                    ARTICLE X

                                      TAXES

         10.1 Tax Characterization. It is intended that the Company be
characterized and treated as a partnership for, and solely for, federal, state
and local income tax purposes. For such purposes, (i) the Company will be
subject to all of the provisions of Subchapter K of Chapter 1 of Subtitle A of
the Code, (ii) all references to a "Partner," to "Partners" and to the
"Partnership" in this Agreement (including Article IX) and in the provisions of
the Code and Regulations cited in this Agreement will be deemed to refer to a
Member, the Members and the Company, respectively.

         10.2 Tax Matters Partner, Etc. (a) NBC is hereby appointed the "Tax
Matters Partner" within the meaning of Section 6231(a)(7) of the Code. NBC will
act in good faith in fulfilling the responsibilities of a Tax Matters Partner
under the Code, the

                                       56
<PAGE>   63

Regulations and pursuant to this Agreement and in fulfilling any similar role
under state, local or foreign law.

         (b) NBC shall promptly take such action as may be necessary to cause
NBC to become a "Notice Partner" within the meaning of Section 6231(a)(8) of the
Code. NBC shall keep the other Members informed of all material matters that may
come to its attention in its capacity as Tax Matters Partner by giving the other
Members notice thereof within five Business Days after it becomes informed of
any such matter or within such shorter period as may be required to comply with
any appropriate statutory or regulatory provisions NBC shall furnish the other
Members copies of all written communications from the Internal Revenue Service
within ten Business Days after the receipt thereof or within such shorter period
as may be required to comply with any appropriate statutory or regulatory
provisions. NBC also shall provide the other Members with reasonable advance
notice of meetings and conferences with the Internal Revenue Service so that the
other Members will have a reasonable opportunity to participate in such meetings
and conferences. Without limiting the generality of the foregoing, NBC and the
other Members shall each give to the other prompt notice of receipt of any
written notice that the Internal Revenue Service or any other taxing authority
intends to examine any federal, state, local or foreign tax return, or the books
and records, of the Company.

         (c) NBC, in its capacity as Tax Matters Partner, shall not take any
action contemplated by Section 6222 through Section 6233, inclusive, of the Code
without the approval of Polo; provided, however, that nothing contained herein
will be construed to limit the ability of Polo or NBC to take any action under
Section 6222 through Section 6233, inclusive, of the Code that is left to the
determination of a Member so long as such action is not legally binding on the
other Member or the Company. Without limiting the generality of the foregoing,
NBC shall not, and will have no power to, enter into any extension of the period
of limitations for making assessments on behalf of another Member, or any
settlement agreement that binds another Member.

         (d) If any Member enters into a written settlement or closing agreement
with the Internal Revenue Service with respect to any partnership tax item in
respect of the Company, it shall notify the other Member of such agreement and
its terms at least ten Business Days prior to the execution of such written
agreement.

         (e) In the event that NBC ceases to be a Member, Polo will become the
Tax Matters Partner, unless NBC has transferred its Membership Interest to a
wholly-owned Affiliate in accordance with the terms of this Agreement, in which
case such Affiliate will become the Tax Matters Partner.

         (f) The provisions of this Section 10.2 will survive the termination of
the Company, and will remain binding on the Members for a period of time
necessary to resolve with the Internal Revenue Service or the Department of the
Treasury or other taxing authority any and all matters regarding the Federal
income taxation of the Company and any state, local, or foreign tax matters.

                                       57
<PAGE>   64

         10.3 Tax Returns. As soon as practicable after the end of each Fiscal
Year, the Company shall cause to be prepared and filed, to the extent required,
tax returns for the Company and shall supply copies of all United States
Federal, state and local income tax returns to the Members for their review 30
days prior to the filing thereof with the appropriate governmental agencies. In
preparing and filing such tax returns, the Company shall reasonably consult with
the Members. All returns filed by the Company in respect of Federal income taxes
will be filed on the basis that the Company is a partnership for Federal income
tax purposes.

                                   ARTICLE XI

                         TRANSFER OF MEMBERSHIP INTEREST

         11.1 Compliance with Securities Laws. No Membership Interest has been
registered under the Securities Act or under any applicable state securities
laws. A Member may not transfer (a transfer, for purposes of this Agreement,
shall be deemed to include, but not be limited to, any sale, transfer,
assignment, pledge, creation of a security interest or other disposition) all or
any part of such Member's Membership Interest, except upon compliance with the
applicable federal and state securities laws and the provisions of this Article
XI; provided further, however, each of the Original Media Members may freely
transfer their respective Membership Interests amongst themselves without regard
to the restrictions in Section 11.2. The Managers will have no obligation to
register any Member's interest under the Securities Act, as amended, or under
any applicable state securities laws, or to make any exemption therefrom
available to any Member.

         11.2 Transfer of Membership Interest. A Member may not sell, transfer,
assign or otherwise dispose, directly or indirectly, of all or any portion of
its Membership Interest, except in accordance with the provisions of Sections
3.12, 3.13, 3.14 and 3.15 or this Article XI. Except as otherwise provided
below, a Member may sell, transfer, assign or otherwise dispose of all or any
portion of its Membership Interest (a "Transfer") only if such Member (the
"Withdrawing Member") obtains the prior written consent of Polo, in the case of
transfers by any Media Member, or the Media Representative on behalf of the
Media Members, in the case of transfers by Polo (the "Continuing Member"), which
consent may be given or withheld in the sole and absolute discretion of the
Continuing Member; provided, however, that no prior written consent of the
Continuing Member shall be required in the case of any transfer specifically
contemplated by this Agreement as not requiring consent. Upon any acquisition of
a Withdrawing Member's Membership Interest by a transferee in accordance with
this Article XI, such transferee will be admitted as a Member of the Company for
purposes of this Agreement, with the same rights, privileges, duties and
obligations of the Withdrawing Member and immediately following such admission,
the Withdrawing Member will cease to be a Member of the Company; provided,
however, that no Transfer shall be made if such Transfer would, in the opinion
of counsel to the Company, jeopardize the status of the Company as a partnership
for United States federal income tax purposes. A Transfer by a Withdrawing
Member of its entire Membership Interest to a Majority-Owned Affiliate of such
Member may be made

                                       58
<PAGE>   65

without the prior written consent of the Continuing Member if (i) the
Withdrawing Member executes and delivers to the Continuing Member a guaranty of
the performance by such Majority-Owned Affiliate of its obligations under this
Agreement and the Operating Agreement in form and substance reasonably
satisfactory to the Continuing Member, (ii) such Majority-Owned Affiliate
executes an instrument pursuant to which it agrees to adopt and to be bound by,
and to perform, all the obligations of the Withdrawing Member under this
Agreement and the Operating Agreement, (iii) the Withdrawing Member agrees to
indemnify the Continuing Member for any Damages suffered by the Continuing
Member if such Transfer results in a termination of the status of the Company as
a partnership for United States federal income tax purposes and (iv) the other
owners of such Majority-Owned Affiliate do not include, in the case of a
Transfer by Polo, a Media Competitor, and in the case of a Transfer by any of
the Media Members, any of Polo's competitors (as agreed to by the parties
hereto); provided, however, that in no event shall Polo transfer its Membership
Interest to a Majority-Owned Affiliate and subsequently transfer its interest in
such Majority-Owned Affiliate to a Media Competitor nor shall any Media Member
transfer its Membership Interest to a Majority-Owned Affiliate and subsequently
transfer its interest in such Majority-Owned Affiliate to any of Polo's
competitors (as agreed to by the parties hereto). Notwithstanding any of the
foregoing, no Transfer shall relieve NBC of its obligations to provide $100
million aggregate credits for advertising time or NBCi and CNBC.com of their
obligations to provide $40 million and $10 million, respectively, of credits in
Online services as provided in the Operating Agreement and, where applicable,
the other applicable Ancillary Agreement.

         11.3 Obligations of a Withdrawing Member.

         (a) Generally. No disposition by a Withdrawing Member of its Membership
Interest will relieve such Withdrawing Member of any of its liabilities and
obligations, including those to the Company or to the Continuing Member, which
arose or accrued from events, acts or omissions occurring prior to the effective
date of such disposition. The Withdrawing Member will be responsible for all
costs incurred by the Company in connection with any Transfer.

         (b) Non-Disclosure by a Withdrawing Member. In the case of a sale or
other transfer of a Withdrawing Member's Membership Interest pursuant to this
Article XI, the Withdrawing Member will continue to be subject to the provisions
of Section 2.4 of the Operating Agreement (Non-Disclosure).

         (c) Survival. The rights and obligations of the Members under this
Section 11.3 will survive any termination of this Agreement and the Operating
Agreement.

         11.4 Encumbrances. No Member will at any time mortgage, pledge, charge
or encumber, or create or suffer to exist a mortgage, pledge, lien, charge,
encumbrance or security interest ("Lien"), with respect to all or any part of
its Membership Interest. If a Lien attaches to a Member's Membership Interest,
such Member agrees to cause such Lien to be discharged promptly at its own
expense.

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         11.5 Effect of Unauthorized Transfer. No transfer or other disposition
of any Membership Interest in violation of any provision of this Agreement will
be effective to pass any title to, or create any interest in favor of, any
Person, but the Member which attempted to so effect such transfer or other
disposition will be deemed to have committed a material breach of its
obligations to the other Member hereunder.

         11.6 Standstill Agreement.

         (a) From the date hereof and continuing until one year after the
earlier of the termination of this Agreement or, with respect to any Original
Media Member, the date on which such Original Media Member ceases to be a
Member, none of the Original Media Members, their Majority-Owned Affiliates and
their representatives (to the extent such representatives are acting on behalf
of any of the Original Media Members or their Majority-Owned Affiliates) will,
except as expressly set forth in this Agreement and except in accordance with
the terms of a specific written approval or request made by Polo, initiate
contact with any director, officer, employee, or Person or group or Persons
known by such Original Media Member or who reasonably should be known by such
Original Media Members, to beneficially own (within the meaning of Rule 13d-3 of
the General Rules and Regulations under the Exchange Act as in effect on the
date of this Agreement) Securities (as hereinafter defined) of Polo representing
in excess of 10% of the total voting power or total equity value of Polo in
connection with any matter relating to the purchase, sale or voting of such
Securities representing 10% of the total voting power of Polo or total equity
value of Polo. For purposes of this Section 11.6, the term "Securities" means
any equity securities of Polo or any Affiliate of Polo, and any direct or
indirect options or other rights to acquire any equity securities of Polo,
including any securities that are exercisable or exchangeable for or convertible
into, such equity securities.

         (b) As of the date of this Agreement and for so long as any Original
Media Member is a Member, each Original Media Member confirms to Polo that it
does not beneficially own any Securities of Polo representing in excess of 10%
of the total voting power or total equity power of Polo. Each Original Media
Member agrees that for the duration of this Agreement, except in accordance with
the terms of a specific request or approval by Polo, it will not:

         (i) propose or publicly announce or otherwise disclose an intent to
propose or enter into or agree to enter into, singly or with any other Person,
directly or indirectly, (A) any form of business combination, acquisition, or
other transaction relating to Polo or any of its Majority-Owned Affiliates,
excluding the Company and the Business, (B) any form of restructuring,
recapitalization, or similar transaction with respect to Polo or any
Majority-Owned Affiliate thereof, excluding the Company and the Business or (C)
make, initiate, or participate in any demand, request or proposal to amend,
waive or terminate any provision of this Section 11.6, or

         (ii) (A) acquire, or offer, propose or agree to acquire, by purchase or
otherwise, any Securities of Polo (now existing or hereafter created)
representing in excess of 10% of the total voting power or total equity value of
Polo, (B) make, initiate,

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or in any way participate in, any solicitation of proxies with respect to any
Securities of Polo (now existing or hereafter created) (including by the
execution of action by written consent), (C) become a participant in any
election contest with respect to Polo, (D) seek to influence any Person with
respect to any Securities of Polo, (E) demand a copy of a list of stockholders
of Polo or other books and records, (F) participate in or encourage the
formation of any partnership, syndicate, or other group which owns or seeks or
offers to acquire beneficial ownership of any Securities of Polo or which seeks
to effect control of Polo for the purpose of circumventing any provision of this
Agreement or (G) otherwise act, alone or in concert with others (including by
providing financing for another Person), to seek or to offer to control or
influence, in any manner, the management, board of directors, or policies of
Polo, except with respect to the Company and the Business in accordance with
this Agreement and the Operating Agreement.

         (c) The provisions of this Section 11.6 shall survive with respect to
the Original Media Members until one year after the earlier of the termination
of this Agreement and the date on which any Original Media Member ceases to be a
Member. This Section 11.6 shall also apply to any transferee of any of the
Original Media Members in accordance with the terms of this Agreement mutatis
mutandis.

         (d) Notwithstanding any other provisions of this Agreement, nothing
herein shall restrict any pension or other employee benefit plan of any of the
Media Members or their Affiliates from acquiring or beneficially owning any
Securities of Polo and otherwise taking any actions with respect to such
Securities, except to the extent done with an intent to circumvent the
provisions of this Section 11.6.

                                   ARTICLE XII

                                   DISSOLUTION

         12.1 Events of Dissolution. (a) The Company will be dissolved and this
Agreement and the Operating Agreement will terminate upon the occurrence of any
of the following events:

         (i) the written agreement of Polo and the Media Representative to
dissolve the Company;

         (ii) the Delaware Court of Chancery has entered a final
decree pursuant to Section 18-802 of the Act;

         (iii) the sale of all or substantially all of the Company's assets; or

         (iv) the termination of the License Agreement in accordance with its
terms.

         (b) The withdrawal, resignation, expulsion, bankruptcy or dissolution
of a Member or the occurrence of any other event which terminated the Member's
continued membership in the Company shall not result in the dissolution of the
Company.

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         (c) As soon as possible after the occurrence of any of the events
specified in Section 12.1(a) above, the Company shall make any filings required
by the Act and shall cease to carry on its business, except insofar as may be
necessary for the winding-up of its business, but the Company's separate
existence will continue until the certificate of cancellation of the Certificate
of Formation has been filed by the Secretary of State or until a decree
dissolving the Company has been entered by a court of competent jurisdiction, as
the case may be.

         12.2 Liquidation and Distribution Following Dissolution. If an event of
dissolution has occurred pursuant to Section 12.1, the Company will be wound up
and liquidated in accordance with applicable law and the following provisions
(unless the Company is continued on a basis mutually acceptable to Polo and the
Media Representative):

         (a) each Member shall pay to the Company all amounts owed by it to the
Company, if any;

         (b) the CFO shall be directed to prepare a balance sheet of the Company
in accordance with GAAP as of the date of dissolution, which balance sheet shall
be reported upon by the Company's Auditors;

         (c) the Company Assets, including any monies received pursuant to
Section 12.2(a), will be applied in the following order:

         First, to the payment of creditors of the Company, including Members
who are creditors, in the order of priority provided by law;

         Second, to the establishment of any reserves that the Members, in
accordance with sound business judgment, deem reasonably necessary to provide
for the payment when due of any contingent liabilities or obligations of the
Company (which reserves may be paid over by the Members to a trustee or escrow
agent selected by them to be held by such trustee or escrow agent for purposes
of (i) distributing such reserves in payment of the aforementioned
contingencies, and (ii) distributing the balance of such reserves in the manner
provided herein upon the expiration of such period as the Members may deem
advisable).

         Third, to the Members in accordance with their positive Capital Account
balances.

         Consistent with the regulations pursuant to Section 704 of the Code, in
the event of a liquidation, as defined in Treasury Regulations Section
1.704-1(b)(2)(ii)(g), the value of all property of the Company to be distributed
will be, or will have been, appropriately reflected in the Capital Accounts.

         (d) In the event of any liquidation pursuant to this Section 12.2, the
Company Assets (other than as may otherwise be provided in this Agreement or any

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Ancillary Agreement) will be sold or otherwise liquidated as promptly as
possible without material sacrifice, and any receivables will be collected or
sold, all in an orderly and businesslike manner. Notwithstanding the foregoing,
the Members may agree not to sell all or any portion of the Company Assets, in
which event such Company Assets will be distributed in kind.

         (e) Notwithstanding anything to the contrary in this Agreement or the
Operating Agreement, upon a liquidation (within the meaning of Treasury
Regulations ss. 1.704-1(b)(2)(ii)(g)), if any Member has a deficit Capital
Account (after giving effect to all contributions, distributions, allocations
and other Capital Account adjustments for all Fiscal Years, including the year
in which such liquidation occurs), such Member will have no obligation solely as
a result of such deficit to make any capital contribution, and the negative
balance of such Capital Account will not be considered a debt owed by the Member
to the Company or to any other Person for any purpose whatsoever.

         (f) Any distributions to the Members in respect of their Capital
Accounts pursuant to this Section 12.2 will be made in accordance with the time
requirements set forth in Treasury Regulations ss. 1.704-1(b)(2)(ii)(b)(2).

         12.3 Final Accounting. Upon the liquidation of the Company, the
Auditors shall prepare a final accounting statement as soon as reasonably
practicable after all of the business of the Company has been concluded, all
monies payable to the Company have been received and all expenses and
obligations of the Company have been paid, satisfied or otherwise provided for.

         12.4 Winding Up and Certificate of Dissolution. The winding up of the
Company will be completed when all debts, liabilities, and obligations of the
Company have been paid and discharged or reasonably adequate provision therefor
has been made, and all of the remaining Company Assets have been distributed to
the Members. Upon the completion of the winding up of the Company, a certificate
of dissolution will be delivered to the Secretary of State of the State of
Delaware for filing. The certificate of dissolution will set forth the
information required by the Act.

         12.5 Use of the Company Name, Etc. Upon Dissolution, Winding Up and
Termination. Each Media Member hereby agrees that neither it nor any of its
Affiliates shall, after dissolution of the Company in accordance with this
Article XII, without the prior written consent of Polo, use or exploit the
Company name or any Polo and Ralph Lauren Brand or other intellectual property
that is or has been provided or licensed to the Company under the License
Agreement, and in the case of Polo, Polo agrees not to use or exploit any Media
Member's trademarks or any other of the Media Members' intellectual property
that is or has been provided or licensed to the Company; provided, however, that
this Section shall not apply in the context of a separate commercial
relationship between Polo and any Media Member, such as an advertising
relationship.

         12.6 Payments Upon Certain Dissolutions. In the event that, any time
prior to the fourth anniversary of the Closing Date, (a) the Members shall agree
to a liquidation, dissolution, winding up, bankruptcy, insolvency or similar
event involving the

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Company or (b) the Company shall be the subject of an involuntary liquidation,
dissolution, winding up, bankruptcy, insolvency or similar event, or the Company
shall have ceased to have any substantial ongoing operations, in either of cases
(a) or (b) following the refusal or inability of Polo to commit to fund its
share of any Additional Capital Contributions (after having exhausted the
ValueVision Commitment, giving effect to any ValueVision Additional
Contributions to be made concurrently with such proposed Additional Capital
Contributions) that are required in order to fund the Company's reasonably
anticipated capital and operating needs (including, without limitation, any
amounts needed to avoid or cure a payment default under the License Agreement)
for the twelve months following any request of the Company or the Media
Representative for such Additional Capital Contributions but only in the event
that (i) the Company is unable to raise the required capital plus sufficient
capital to fund its capital and operating needs for an additional 12 months on a
prudent basis and on commercially reasonable terms through bank borrowings or
otherwise in the capital markets and (ii) one or more of the Original Media
Members is willing and able to fund the aggregate amount of all such Additional
Capital Contributions required of the Original Media Members, as evidenced by
appropriate supporting documentation, including all necessary corporate and
shareholder action of the Original Media Members and their shareholders to
authorize such funding, Polo agrees to pay to ValueVision 50% of the excess of
the aggregate amount of actual cash Capital Contributions ("Aggregate
Contributions") made by the Original Media Members to the Company, net of
distributions made to ValueVision with respect to which, and only to the extent
that, Polo does not receive a corresponding distribution in proportion to its
Sharing Ratio, over the Aggregate Contributions made by Polo to the Company, net
of distributions made to Polo with respect to which, and only to the extent
that, ValueVision does not receive a corresponding distribution in proportion to
its Sharing Ratio, which payment by Polo shall not exceed $25 million (the
"Liquidation Payment"). In consideration for the Liquidation Payment,
ValueVision or any permitted transferee of ValueVision shall, if requested by
Polo in its sole discretion, transfer to Polo that percentage of ValueVision's
Membership Interest equal to (a) the Liquidation Payment, divided by (b) the
aggregate cash Capital Contributions made to the Company by ValueVision and such
permitted transferees (the "ValueVision Contributions"). In the event that, for
U.S. federal income tax purposes, the Liquidation Payment is treated as a
contribution by Polo to the Company and a distribution to ValueVision, the
Liquidation Payment shall be treated as a "guaranteed payment" under section
707(c) of the Code and any deduction taken by the Company in respect of such
payment shall be specially allocated to Polo. This Section 12.6 shall be binding
upon any transferee of ValueVision's or Polo's Membership Interest.

                                  ARTICLE XIII

                                   [RESERVED]

                                   ARTICLE XIV

                INDEMNIFICATION OF MEMBERS, MANAGERS AND OFFICERS

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         14.1 Indemnification by a Member. Subject to Section 14.3, each Member
(the "Indemnifying Member") shall indemnify, defend and hold harmless the
Company, the other Members, the other Members' Affiliates, and the other
Members' and each such Affiliate's officers, directors, employees, agents and
representatives, and the Company's Managers and officers (collectively the
"Other Indemnified Persons") from and against any and all claims, demands,
actions, suits, damages, liabilities, losses, costs and expenses (including
reasonable attorneys' fees and out-of-pocket disbursements), judgments, fines,
settlements and other amounts (collectively "Damages"), to the extent caused by,
resulting from or arising out of or in connection with any of the following:

         (a) the material breach of, or material misrepresentation contained in,
any written representation or warranty made by the Indemnifying Member or its
Affiliate in this Agreement or any Ancillary Agreement, or in any officer's
certificate delivered hereunder;

         (b) the breach or default in any material respect in performance of any
covenant or agreement required to be performed by the Indemnifying Member or its
Affiliate contained in this Agreement or in any Ancillary Agreement; or

         (c) any claim, action, suit or proceeding or threat thereof, made or
instituted as a result of acts or omissions of the Indemnifying Member or its
Affiliates unrelated to the business and operations of the Company or outside
the scope of the Indemnifying Member's rights or authority conferred by this
Agreement, any Ancillary Agreement or any other understanding, agreement or
arrangement between the Members and/or the Company and in which the Company,
such Member, such Member's Affiliates or such Other Indemnified Persons may be
involved or be made a party by reason of such Member being, or having been in
the past, a Member.

         14.2 Indemnification by the Company. Subject to Section 14.3, the
Company shall indemnify, defend and hold harmless each Member (including any
Person who has been but is no longer a Member), each Member's Affiliates and the
officers, directors, employees, agents and representatives and the heirs,
executors, successors and assigns of each of the foregoing (individually an
"Indemnitee") from and against all Damages to the extent caused by, resulting
from or arising out of or in connection with any of the following:

         (a) any claim, action, suit or proceeding or threat thereof, made or
instituted in which such Member, such Member's Affiliates or Indemnitee may be
involved or be made a party by reason of such Member being, or having been in
the past, a Member, or by reason of any action alleged to have been taken or
omitted by such Member in such capacity, or by such Member's Affiliates or
Indemnitees acting on behalf of the Company, provided that a Member, Member's
Affiliate or Indemnitee shall only be entitled to indemnification hereunder to
the extent such Indemnitee's conduct did not constitute bad faith, willful
misconduct, gross negligence or a material breach of this Agreement or the
Operating Agreement. The termination of any proceeding by settlement, judgment,
order, conviction or upon a plea of nolo contendere or its equivalent

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shall not, of itself, create a presumption that such Member's, Member's
Affiliate's or Indemnitee's conduct constituted bad faith, willful misconduct,
gross negligence or a material breach of this Agreement or the Operating
Agreement, such Member's Affiliate or such Indemnitee;

         (b) any guarantees or promises of performance of any obligations of the
Company; and

         (c) any actions or omissions to act by the Company in connection with
its business or operations, or the ownership of its assets and properties;
provided, however, that nothing in this Section 14.2 will be construed to
require the Company to reimburse, defend, indemnify or hold harmless any Member,
its Affiliates, or Indemnitee with respect to any Damages in any circumstance in
which this Agreement or any Ancillary Agreement requires such Member to
reimburse, defend, indemnify or hold harmless any other Member, its Affiliates
or Indemnitee or the Company in respect of such Damages.

         14.3 Survival; Limitations; Procedures.

         (a) The indemnification obligations contained in Section 14.1 will
survive any termination of this Agreement and the Operating Agreement or the
dissolution and winding up of the Company. The indemnification obligations
contained in Section 14.2 will survive any dissolution of the Company until its
affairs have been fully wound up and all of its properties and assets
distributed in accordance with this Agreement.

         (b) The rights and remedies provided to the Members and the Company in
this Agreement and the Operating Agreement are cumulative and non-exclusive and
will not preclude any other right or remedy available to any Member or the
Company at law or in equity.

         (c) Notwithstanding any other provision hereof, neither the Company nor
any Member will be liable to any other Member or its Affiliates, the Company, or
any Other Indemnified Person for special, indirect, punitive or consequential
damages, including but not limited to loss of profit.

         (d) If a Member or the Company is obligated hereunder to indemnify any
other Member, the Company, a Member's Affiliate or any Other Indemnified Person
or Indemnitee (in any case the "Indemnified Party") from any claim, suit, action
or proceeding brought by any other Person (a "Third Party Claim"), the
Indemnified Party shall give notice as promptly as is reasonably practicable to
the Indemnifying Party of such Third Party Claim; provided that the failure of
the Indemnified Party to give notice shall not relieve the Indemnifying Party of
its obligations under this Article XIV except to the extent (if any) that the
Indemnifying Party shall have been prejudiced thereby. Such Indemnifying Member
or the Company, as the case may be, will have the right to control the defense
and settlement of such Third Party Claim with counsel reasonably acceptable to
the Indemnified Party, provided that (i) such Indemnified Party may retain
counsel at its expense to assist in the defense and settlement of such Third
Party Claim and (ii) no settlement of any Third Party Claim will contain terms
or provisions requiring the

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Indemnified Party to take any action or perform any undertaking, or prohibit or
restrain the Indemnified Party from taking any action, without the written
consent of the Indemnified Party.

         (e) Without the prior written consent of the Indemnifying Party, the
Indemnified Party shall not accept any settlement or compromise of any claim,
suit, action or proceeding of the nature referred to in paragraph (d) above;
provided that if such proposed settlement or compromise is rejected by the
Indemnifying Party, from and after such rejection, at the request of the
Indemnified Party, the Indemnifying Party shall assume the defense of and full
and complete liability and responsibility for such claim, suit, action or
proceeding, including any and all losses in connection therewith in excess of
the amount of losses which would have been payable under the proposed settlement
or compromise.

         14.4 Third-Party Dealings With Members. Except as permitted by this
Agreement or the Operating Agreement, no Member will have any right or authority
to take any action on behalf of the Company with respect to third parties.

         14.5 Insurance.

         (a) Generally. The Company may purchase and maintain insurance or other
arrangements or both, at its expense, on behalf of itself or any Person who is
or was serving as a Manager, Officer, employee or agent of the Company, or is or
was serving at the request of the Company as a manager, director, officer,
partner, venturer, proprietor, trustee, employee, agent or similar functionary
of another foreign or domestic limited liability company, partnership,
corporation, partnership, joint venture sole proprietorship, trust, employee
benefit plan or other enterprise, against any liability, expense or loss,
whether or not the Company would have the power to indemnify such Person against
such liability under the provisions of this Article XIV. In addition, the
Company shall purchase such other insurance, in such amounts and with such
deductibles as is customary and prudent for Persons involved in conducting the
same business as the Company (i.e., Internet high-end apparel and other goods).

         (b) Liability Insurance. The Company shall obtain, as soon as possible
after the execution of this Agreement, and maintain in full force and effect for
the duration of this Agreement, liability insurance naming each Member as an
additional insured in the minimum amount, in addition to defense costs, of
$25,000,000 per occurrence and $25,000,000 per Person in order to protect each
Indemnified Party, including the Company, against any obligations, liabilities
or damages with which it or he may be charged in connection with Internet and
network activities, including the conduct of the business contemplated
hereunder. The maximum deductible with respect to such insurance shall be
$25,000. The Company shall cause each Indemnified Party to be entered in such
policy as additional named insureds and deliver to each Member a certificate of
insurance with respect thereto. Said insurance shall provide that it cannot be
amended or canceled without the insurer first giving each Member, not less than
thirty (30) days' advance notice thereof.

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         14.6 Report to Members. Any indemnification of or payment of expenses
to a Person in accordance with this Article XIV will be reported in writing to
the Members with or before the notice or waiver of notice of the next Members'
meeting or with or before the next submission to Members of a consent to action
without a meeting pursuant to this Agreement and, in any case, within the
twelve-month period immediately following the date of the indemnification or
payment.

                                   ARTICLE XV

                               CLOSING DELIVERIES

         15.1 Closing Deliveries of Polo.

         (a) At the Closing, Polo shall deliver to the Original Media Members a
certificate, dated the Closing Date, from an authorized officer of Polo to the
effect that, to the best of such officer's knowledge, (i) Polo has performed in
all material respects its obligations under this Agreement and the Operating
Agreement required to be performed by it at the Closing or prior to the Closing
Date; and (ii) the representations and warranties applicable to Polo in this
Agreement and the Operating Agreement and to Licensor in the License Agreement
are true and correct in all material respects at and as of the Closing Date,
except to the extent that any such representation or warranty is made as of a
specified date, in which case such representation or warranty was true and
correct as of such date.

         (b) Concurrently with the Closing, the Operating Agreement and the
Supply Agreement are to be executed and delivered by Polo, and Polo shall cause
the License Agreement to be executed and delivered by PRL USA Holdings, Inc.

         15.2 Closing Deliveries of the Original Media Members.

         (a) At the Closing, each Original Media Member shall deliver to Polo a
certificate, dated the Closing Date, from an authorized officer of such Media
Member to the effect that, to the best of such officer's knowledge, (i) such
Media Member has performed in all material respects its obligations under this
Agreement and the Operating Agreement required to be performed by it at the
Closing or prior to the Closing Date and (ii) the representations and warranties
applicable to such Media Member in this Agreement and the Operating Agreement
and each other applicable Ancillary Agreement are true and correct in all
material respects at and as of the Closing Date, except to the extent that any
such representation or warranty is made as of a specified date, in which case
such representation or warranty was true and correct as of such date.

         (b) Concurrently with the Closing, the Operating Agreement shall be
executed and delivered by the Media Members.

         (c) Concurrently with the Closing, the Services Agreement shall be
executed and delivered by ValueVision.

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         (d) Concurrently with the Closing, the Advertising Agreement shall be
executed and delivered by NBC.

         (e) Concurrently with the Closing, the Promotion Agreement shall be
executed and delivered by NBCi.

                                   ARTICLE XVI

                                  MISCELLANEOUS

         16.1 Notices. Notices to the Managers (i) appointed by the Media
Members will be sent to the principal office of NBC and (ii) appointed by Polo
will be sent to the principal office of Polo. Notices to the Members will be
sent to their addresses set forth on Exhibit A. Any Member may require notices
to be sent to a different address by giving notice to the other Members in
accordance with this Section 16.1. Any notice or other communication required or
permitted hereunder will be in writing, and will be deemed to have been given
upon receipt if and when delivered personally, sent by facsimile transmission
(the confirmation being deemed conclusive evidence of such delivery) or by
courier service or three Business Days after being sent by registered or
certified mail (postage prepaid, return receipt requested), to such Members at
such address.

         16.2 Public Announcements and Other Disclosure. None of the Members
will make any press release, public announcement or other disclosure (including
any SEC filings referred to below) with respect to this Agreement or any
Ancillary Agreement or the business operations and plans of the Company without
obtaining the prior written consent of either Polo or the Media Representative,
as the case may be, except as may be required by law or by the regulations of
any securities exchange or national market system upon which the securities of
such Member shall be listed or quoted.

         16.3 Headings and Interpretation. All Article and Section headings in
this Agreement are for convenience of reference only and are not intended to
qualify the meaning of any Article or Section. Both parties have participated
substantially in the negotiation and drafting of this Agreement and each party
hereby disclaims any defense or assertion in any litigation or arbitration that
any ambiguity herein should be construed against the draftsman.

         16.4 Entire Agreement. This Agreement, together with the Ancillary
Agreements (including all schedules and exhibits hereto and thereto), contain
the entire and only agreements between the parties concerning the subject matter
hereof, and any oral statements or representations or prior written matter with
respect thereto not contained herein or therein shall have no force and effect.

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         16.5 Binding Agreement. This Agreement will be binding upon, and inure
to the benefit of, the parties hereto, their successors, heirs, legatees,
devisees, assigns, legal representatives, executors and administrators, except
as otherwise provided herein, including any successor in interest to the
Licensed Brands. Other than in accordance with the terms hereof, including
Sections 3.12, 3.13, 3.14 and 3.15, this Agreement and the rights hereunder
shall not be assignable or transferable, in whole or in part, by any of the
Media Members or Polo (including by operation of law in connection with a
merger, or sale of all or substantially all the assets, of the Media Members or
Polo) without the prior written consent of the other parties hereto; provided,
however, that either party may assign or transfer this Agreement and the rights
hereunder to a wholly-owned Affiliate in accordance with Section 11.2 so long as
such wholly-owned Affiliate is not subsequently sold to a Media Competitor, in
the case of Polo, or any of Polo's competitors (as agreed by the parties
hereto), in the case of the Media Members; provided, further, that such
transferor party will remain jointly and severally liable for any of its and its
wholly-owned Affiliate's obligations under this Agreement. Any actual or
purported transfer or assignment not complying with the requirements of Article
XI and this Section 16.5 will be void and will not bind any party hereto.

         16.6 Saving Clause. If any provision of this Agreement, or the
application of such provision to any Person or circumstance, is held invalid,
the remainder of this Agreement, or the application of such provision to Persons
or circumstances other than those as to which it is held invalid, will not be
affected thereby. If the operation of any provision of this Agreement would
contravene the provisions of the Act, such provision will be void and
ineffectual. In the event that the Act is subsequently amended or interpreted in
such a way to make any provision of this Agreement that was formerly invalid
valid, such provision will be considered to be valid from the effective date of
such interpretation or amendment.

         16.7 Counterparts. This Agreement may be executed in several
counterparts, and all so executed will constitute one agreement, binding on all
the parties hereto, even though all parties are not signatory to the original or
the same counterpart.

         16.8 Governing Law. The construction and interpretation of this
Agreement shall be governed by the laws of the State of New York. The internal
affairs of the Company shall be governed by the Act.

         16.9 No Membership Intended for Nontax Purposes. The Members have
formed the Company under the Act, and expressly do not intend hereby to form a
partnership under either the Delaware Uniform Partnership Act or the Delaware
Uniform Limited Partnership Act. The Members do not intend to be partners one to
another, or partners as to any third party. To the extent any Member, by word or
action, represents to another person that any Member is a partner or that the
Company is a partnership, the Member making such wrongful representation will be
liable to any other Members who incur personal liability by reason of such
wrongful representation.

         16.10 No Rights of Creditors and Third Parties under Agreement. This
Agreement is entered into among the Members for the exclusive benefit of the
Company,

                                       70
<PAGE>   77

its Members, and their successors and assigns. This Agreement is expressly not
intended for the benefit of any creditor of the Company or any other Person
except as set forth below. Except and only to the extent provided by applicable
statute, no such creditor or any third party except as set forth below will have
any rights under this Agreement or any agreement between the Company and any
Member with respect to any Capital Contribution or otherwise. The Licensor shall
be a third party beneficiary of all provisions hereof that relate to any of the
Marks or the Licensed Brands.

         16.11 Amendment or Modification of Agreement. This Agreement may be
amended or modified from time to time only by a written instrument executed and
agreed to by all of the Members.

         16.12 Specific Performance. The Members agree that irreparable damage
would occur in the event the provisions of this Agreement were not performed in
accordance with the terms hereof and that Polo, the Media Members and the
Management Committee will be entitled to specific performance of the terms
hereof, in addition to any other remedy at law or equity.

         16.13 General Interpretive Principles. For purposes of this Agreement,
except as otherwise expressly provided or unless the context otherwise requires:

         (a) the terms defined in this Agreement include the plural as well as
the singular, and the use of any gender herein shall be deemed to include the
other gender;

         (b) accounting terms not otherwise defined herein have the meanings
given to them in the United States in accordance with GAAP;

         (c) references herein to "Sections", "paragraphs", and other
subdivisions without reference to a document are to designated Sections,
paragraphs and other subdivisions of this Agreement;

         (d) a reference to a paragraph without further reference to a Section
is a reference to such paragraph as contained in the same Section in which the
reference appears, and this rule will also apply to other subdivisions;

         (e) the words "herein", "hereof", "hereunder" and other words of
similar import refer to this Agreement as a whole and not to any particular
provision; and

         (f) the term "include", "includes" or "including" will be deemed to be
followed by the words "without limitation".

         16.14 Consent to Jurisdiction. Each Member irrevocably submits to the
exclusive jurisdiction of (i) the Courts of the State of New York and (ii) the
United States District Court for the Southern District of New York, for the
purposes of any suit, action or other proceeding (including appeals to their
respective appellate courts) arising out of this Agreement or any transaction
contemplated hereby (and agrees not to commence any action, suit or proceeding
relating hereto except in such courts). Each Member

                                       71
<PAGE>   78

irrevocably and unconditionally waives any objection to the laying of venue of
any action, suit or proceeding arising out of this Agreement or the transactions
contemplated hereby in (i) the Courts of the State of New York or (ii) the
United States District Court for the Southern District of New York, and hereby
further irrevocably and unconditionally waives and agrees not to plead or claim
in any such court that any such action, suit or proceeding brought in any such
court has been brought in an inconvenient forum.

         16.15 Certain Obligations. Whenever this Agreement or any Ancillary
Agreement requires that any Affiliate of Polo or any Media Member take any
action, including in the case of Polo, Licensor under the License Agreement,
this Agreement and such Ancillary Agreement will be deemed to include an
undertaking on the part of Polo or such Media Member to cause such Affiliate to
take such action.

                                       72
<PAGE>   79

         IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the date first written above.

                             POLO RALPH LAUREN CORPORATION

                             By:   /s/ Lance Isham
                                ------------------------------------------------
                                Name:  Lance Isham
                                Title:

                             NATIONAL BROADCASTING COMPANY, INC.

                             By:   /s/ Richard Cotton
                                ------------------------------------------------
                                Name:  Richard Cotton
                                Title: Executive Vice President &
                                       General Counsel

                             VALUEVISION INTERNATIONAL, INC.

                             By:   /s/ Stuart Goldfarb
                                ------------------------------------------------
                                Name:  Stuart Goldfarb
                                Title: Vice Chairman

                             NBC INTERNET, INC.

                             By:   /s/ Edmond Sanctis
                                ------------------------------------------------
                                Name:  Edmond Sanctis
                                Title:

                             CNBC.COM  LLC

                             By:      /s/ Pamela Thomas-Graham
                                ------------------------------------------------
                                Name:   Pamela Thomas-Graham
                                Title: President & CEO

                                       73
<PAGE>   80

       EXHIBIT A

<TABLE>
<CAPTION>
                      Name and Address of Member                 Initial Membership
                                                                    Interest and
                                                                   Sharing Ratio
<S>                                                             <C>
---------------------------------------------------------------------------------------
National Broadcasting Company, Inc.                                     25%
30 Rockefeller Plaza
New York, New York  10112
Telephone:  (212) 664-4444
Fax:  (212) 977-7165
---------------------------------------------------------------------------------------
Polo Ralph Lauren Corporation                                           50%
650 Madison Avenue
New York, New York  10022
Telephone:  (212) 318-7000
Fax:  (212) 318-7183
---------------------------------------------------------------------------------------
ValueVision International, Inc.                                         12 1/2%
6740 Shady Oak Road
Eden Prairie, Minnesota  55344
Telephone:  (612) 947-5200
Fax:  (612) 947-0188
---------------------------------------------------------------------------------------
NBC Internet, Inc.                                                      10%
1 Beach Street
San Francisco, California 94133
Telephone:  (415) 875-7907
Fax:  (415) 392-9088
---------------------------------------------------------------------------------------
CNBC.com                                                                2 1/2%
2200 Fletcher Avenue
Fort Lee, New Jersey 07024
Telephone:  (201) 585-2622
Fax:  (201) 346-5834
---------------------------------------------------------------------------------------
</TABLE>

                                       74<PAGE>   1

                                                                   EXHIBIT 10.47

                             AGREEMENT FOR SERVICES

                                     BETWEEN

                             RALPH LAUREN MEDIA, LLC

                                       AND

                          VVI FULFILLMENT CENTER, INC.

                                Table of Contents
<TABLE>

<S>        <C>                                                                                                   <C>
   ARTICLE 1        SERVICES......................................................................................1
   Section 1.1      Providing and Purchasing Services.............................................................1
   Section 1.2      Services Defined..............................................................................1

   ARTICLE 2        PREPARATION AND OPERATIONS....................................................................2
   Section 2.1      Preparation and Soft Launch...................................................................2
   Section 2.2      Initial Operations............................................................................4
   Section 2.3      Continuing Operations.........................................................................4
   Section 2.4      Year Two Service..............................................................................4
   Section 2.5      Merchandise...................................................................................4
   Section 2.6      Shrinkage or Damage to Goods on the Premises..................................................5

   ARTICLE 3        PAYMENT FOR SERVICES..........................................................................5
   Section 3.1      Payments......................................................................................5
   Section 3.2      Costs.........................................................................................6
   Section 3.3      Invoices......................................................................................6
   Section 3.4      Taxes on Payments.............................................................................6
   Section 3.5      Unpaid Amounts................................................................................6
   Section 3.6      Audit Rights..................................................................................6

   ARTICLE 4        TERM AND TERMINATION..........................................................................7
   Section 4.1      Term..........................................................................................7
   Section 4.2      Early Termination.............................................................................7

   ARTICLE 5        REPRESENTATIONS, WARRANTIES AND COVENANTS.....................................................9
   Section 5.1      Representations, Warranties and Covenants of Contractor.......................................9
   Section 5.2      Representations, Warranties and Covenants of the Company.....................................10

   ARTICLE 6        OTHER TERMS AND CONDITIONS...................................................................11
   Section 6.1      Force Majeure................................................................................11
   Section 6.2      Compliance with Law..........................................................................11
   Section 6.3      Confidentiality..............................................................................11
   Section 6.4      Indemnification..............................................................................12
   Section 6.5      Insurance....................................................................................13
   Section 6.6      Dispute Resolution...........................................................................14
   Section 6.7      Assignment...................................................................................14
   Section 6.8      Notices......................................................................................14
   Section 6.9      Counterparts.................................................................................15
</TABLE>

<PAGE>   2
<TABLE>

<S>        <C>                                                                                                  <C>
   Section 6.10     Relationship.................................................................................15
   Section 6.11     Severability.................................................................................15
   Section 6.12     Waiver.......................................................................................16
   Section 6.13     Publicity....................................................................................16
   Section 6.14     Headings; References of Inclusion............................................................16
   Section 6.15     Entire Agreement.............................................................................16
   Section 6.16     Survival.....................................................................................16
   Section 6.17     Third Party Beneficiaries....................................................................16
   Section 6.18     Governing Law................................................................................16
   Section 6.19     No Jury Trial................................................................................16
   Section 6.20     Negotiated Terms.............................................................................16
   Section 6.21     Amendment....................................................................................16

</TABLE>

                                       ii
<PAGE>   3

                             Exhibits and Schedules

EXHIBIT 1   TELEMARKETING SERVICES:  SPECIFICATIONS
         A.   Telephone Orders
         B.   Non-Direct Sales Related Calls
         C.   Security
         D.   Sub-contractors

EXHIBIT 2   ORDER AND RECORD SERVICES:  SPECIFICATIONS
         A.   General requirements
         B.   Mail, E-mail and Fax Orders
         C.   Shipping and Handling (S&H) Charges
         D.   Reporting and Collection of Taxes, Duties, etc.
         E.   Special Services
         F.   Credit Card Authorization and Settlement
         G.   Drop Ship Item Processing
         H.   Customer Service
         I.   Fulfillment of Catalog Requests
         J.   Fraud Control
         K.   List Maintenance and Marketing Database

         Schedule A     Customer Master Records:  Minimum Data Elements
         Schedule B     Order Master Records:  Minimum Data Elements
         Schedule C     Returns Master Records:  Minimum Data Elements
         Schedule D     Inventory Master Records:  Minimum Data Elements

EXHIBIT 3   MERCHANDISE AND WAREHOUSE SERVICES:  SPECIFICATIONS
         A.   Receipt and Storage
         B.   Quality Control
         C.   intentionally omitted
         D.   Pick/Pack/Ship Orders
         E.   Gift Orders and Related Services
         F.   Monogramming Services
         G.   Backorder Processing
         H.   Merchandise Returns and Exchanges
         I.   Inventory Management
         J.   Supplies and Consumables
         K.   Security
         L.   Special Projects
         M.   Reporting Requirements

EXHIBIT 4   COSTS
         A.   Direct Distribution Costs
         B.   Direct Call Receipt and Customer Service Costs
         C.   Direct System Costs
         D.   Shipping Costs
         E.   Credit Card and Check Processing Fees
         F.   Acknowledgment Regarding Travel and Consulting Expenses

                                       iii
<PAGE>   4

                             AGREEMENT FOR SERVICES

This Agreement for Services (this "Agreement") is made and entered into this
7th day of February, 2000, by and between Ralph Lauren Media, LLC, a limited
liability company organized under the laws of the State of Delaware (the
"Company"), and VVI Fulfillment Center, Inc., a corporation organized under the
laws of the State of Minnesota ("Contractor").

WHEREAS, the Company is engaged in the business of establishing, designing and
managing catalogs and online sales activities, and engaging in direct marketing
and other activities incident to the sale of apparel, accessories and home
products under the Polo and Ralph Lauren Brands (as such term is defined in that
certain Amended and Restated Limited Liability Company Agreement, dated as of
the date hereof, by and among Polo Ralph Lauren Corporation, a Delaware
corporation ("Polo"), National Broadcasting Company, Inc., a Delaware
corporation, ValueVision International, Inc., a Minnesota corporation, CNBC.com
LLC, a Delaware limited liability company, and NBC Internet, Inc., a Delaware
corporation) and other names owned and licensed to the Company by Polo; and

WHEREAS, the Company desires to obtain telemarketing services so as to receive
and process telephone orders and receive and respond to catalog inquiries and
other pre-order inquiries regarding products information and availability, and
Contractor wishes to provide such services to the Company in accordance with the
terms hereof; and

WHEREAS, the Company desires to obtain fulfillment services so as to receive,
process and fill orders by mail, facsimile and electronic mail, and Contractor
wishes to provide such services to the Company in accordance with the terms
hereof;

NOW, THEREFORE, in consideration of the agreements and obligations set forth
herein and for other good and valuable consideration, the parties hereby agree
as follows:

                                    ARTICLE 1
                                    SERVICES

Section 1.1 Providing and Purchasing Services. During the Term (as hereinafter
defined), Contractor shall provide the Services (as hereinafter defined) to the
Company, and the Company shall purchase the Services from Contractor, in each
case on the terms, and subject to the conditions, set forth in this Agreement.
During the Term, the Company shall obtain the Services from Contractor as the
Company's sole and exclusive provider of such services and shall not at any time
during the Term obtain or contract for the Services or similar services from any
other source; provided, however, that the foregoing shall not limit the right of
the Company to enter into any other contract or agreement with any person or
entity other than Contractor to obtain any category of Services if and to the
extent Contractor is unable in any material respect to satisfy quality standards
stated in this Agreement relating to such category of Services.

Section 1.2  Services Defined.

         (a) The "Services" consist of the Telemarketing Services, the Order and
Record Services and the Merchandise and Warehouse Services, each as defined
below.

         (i) The "Telemarketing Services" consist of receiving and processing
telephone orders and telephone inquiries regarding merchandise, and developing
and maintaining a telemarketing system for such purposes, as specified in
Exhibit 1 to this Agreement.

<PAGE>   5

         (ii) The "Order and Record Services" consist of receiving and
processing orders for merchandise by mail, facsimile and electronic mail,
providing records of such orders and related customer-service functions, and
developing and maintaining a records system for such purposes, as specified in
Exhibit 2 to this Agreement.

         (iii) The "Merchandise and Warehouse Services" consist of receiving and
shipping merchandise, providing warehousing functions and merchandise management
functions and developing a system for such purposes, as specified in Exhibit 3
to this Agreement.

         (b) A "Year Two Service" is any Service identified as a "Year Two
Service" in the Exhibits hereto.

                                    ARTICLE 2
                           PREPARATION AND OPERATIONS

Section 2.1       Preparation and Soft Launch.

         (a) The "Preparation Period" shall be the period commencing on the date
hereof and ending on the Launch Date (as hereinafter defined). The "Launch Date"
shall be (i) November 1, 2000, or (ii) such later date as the Company may
establish by written notice to Contractor given before September 1, 2000;
provided, however, that in no event shall the Launch Date be later than December
1, 2000.

         (b) During the Preparation Period, Contractor shall take all such
reasonable action as is necessary to enable it to provide substantially all of
the Services (other than any Year Two Service) by the Soft Launch Date (as
hereinafter defined), including acquiring or otherwise obtaining the rights to
use (by lease, purchase or such other means as Contractor may determine) such
space, furniture, fixtures and equipment as necessary or desirable for
developing, completing and testing the systems and facilities to be utilized in
rendering the Services. During the Preparation Period, Contractor shall report
to the Company, no less frequently than once each month, all important items and
events, including the dates of arrival of fixtures and equipment and the testing
of key systems.

         (c) During the Preparation Period, Contractor shall hire or otherwise
obtain the services of such personnel as needed for providing the Services,
which personnel may include newly hired personnel as well as persons currently
employed by Contractor. During the Preparation Period, Contractor shall allow
the Company reasonable input in the selection and hiring of senior officers of
Contractor to be responsible for providing the Services. Contractor shall train
and schedule such personnel so as to be capable and available to provide
substantially all of the Services (other than any Year Two Service) not later
than the Soft Launch Date.

         (d) During the Preparation Period, Contractor shall test the equipment,
software and systems that Contractor intends to utilize in rendering the
Services to ensure that each has the capability of providing substantially all
of the Services (other than any Year Two Service) by the Soft Launch Date. In
connection with such testing and otherwise in preparation for the Soft Launch
Date, the Company will provide to Contractor such customer lists, databases,
policies, product information, forecasts and other information as the Company
owns (or has access to and is not prohibited from providing) and such other
assistance as Contractor may reasonably request for purposes of commencing
operations on the Launch Date and for performing the operations required during
the Soft Launch Period (as hereinafter defined).

                                       -2-
<PAGE>   6

         (e) The "Soft Launch Date" shall be 30 days prior to the Launch Date.
During the period between the Soft Launch Date and the Launch Date (the "Soft
Launch Period"), Contractor shall provide, on a trial basis, substantially all
of the Services (other than any Year Two Service) to specially selected
employees of the Company in order to test the ability of Contractor to provide
such Services. During the Soft Launch Period, Contractor shall respond to all
reasonable requests of the Company to correct or modify the provision of the
Services to conform to the specifications set forth in Exhibits 1, 2 and 3
hereto and to such other corrections and modifications as the Company may
reasonably request and to which Contractor consents (which consent shall not be
unreasonably withheld or delayed). During the Soft Launch Period, Contractor
shall take all necessary actions to ensure that substantially all of the
Services (other than any Year Two Service) are operational by the Launch Date.

         (f) Without limiting Contractor's obligations to attempt to meet the
requirements of this Section, including the actions to be performed during the
Soft Launch Period, the Company acknowledges and agrees that it will not be a
breach of this Agreement if Contractor is prevented from meeting the
requirements of this Section due to delays, actions or omissions by third
parties that are beyond the control of Contractor.

         (g) If Contractor is unable to provide all or any portion of the
Services by the date required hereunder, then Contractor shall engage one or
more third parties (each a "Subcontractor") to provide such Services
("Subcontracted Services"), and Contractor, while providing the remaining
Services, shall continue to develop its capability to provide the Subcontracted
Services. Contractor shall include in its regular reports to the Company
(pursuant to Section 2.1(b) above) information about any need for any
Subcontractor and about the status of negotiations with any potential
Subcontractor. The parties hereby acknowledge that any potential inability of
Contractor to provide all of the Services by November 1, 2000 may require
negotiations with potential Subcontractors as early as May 2000. The final
selection of any Subcontractor (but not the terms of any agreement therewith)
shall be subject to the Company's consent (which consent shall not be
unreasonably withheld or delayed). Notwithstanding the foregoing, Contractor
shall provide the Company with the terms of any agreement with any Subcontractor
at the time Contractor seeks the consent of the Company described in the
immediately preceding sentence. As between Contractor and the Company,
Contractor shall be responsible for the performance of Subcontracted Services
(as specified in the Exhibits hereto), subject to the limitations on liability
in Section 6.4 below. Contractor shall ensure that all standards and
specifications attached as Exhibits hereto which relate to the Services to be
performed by any Subcontractor shall become part of the terms and conditions of
any agreement with such Subcontractor. Contractor shall be responsible for any
Services performed (or failed to be performed, as the case may be) by each
Subcontractor and shall be liable for any Losses (as hereinafter defined)
arising from any such performance or non-performance to the same extent that
Contractor would be liable if it were providing such Services (e.g., the bad
faith, gross negligence, willful misconduct or fraud of any Subcontractor would
be attributed to Contractor). Contractor shall provide prompt notice to the
Company of the date on which Contractor shall have the capability to provide any
Subcontracted Services to facilitate the smooth transition of such Subcontracted
Services to Contractor. The parties acknowledge and agree that the engagement of
any Subcontractor under this Section shall not cause the Company to incur
additional payment obligations hereunder; therefore, any Costs for Subcontracted
Services shall not exceed the Costs that would have been incurred if Contractor
(rather than such Subcontractor) had provided such Subcontracted Services, and
any excess Costs for the Subcontracted Services shall be borne solely by
Contractor. In the event Contractor fails to perform all or any portion of the
Services hereunder (except any Year Two Service) or to secure any Subcontractor
in accordance with this Section 2.1(g) by December 1, 2000, then the Company
shall have the right to terminate this Agreement and may pursue such remedies as
are available to it at law or in equity.

                                       -3-
<PAGE>   7

Section 2.2       Initial Operations.

         (a) Prior to the Soft Launch Date, each of the Company and Contractor
shall designate in writing an individual as the designating party's
representative (the "Company Representative" and the "Contractor
Representative", respectively), with each such individual having the authority
to represent his or her designating party with respect to matters relating to
this Agreement, including making decisions for and executing documents on behalf
of such party, performing the actions described in Section 2.2(c) below and
executing amendments to this Agreement. Each party may from time to time name a
replacement for its representative by written notice to the other pursuant to
the notice provisions herein.

         (b) During the period commencing on the next day following the Launch
Date and continuing through the last day of the sixth full calendar month
following such next day (the "Initial Operations Period"), Contractor shall
provide all of the Services (other than any Year Two Service).

         (c) Within five days after the end of each full calendar month during
the Initial Operations Period, the Company Representative and the Contractor
Representative shall meet at the principal place of business of the Company or
Contractor to (i) review the Services as provided during that portion of the
Initial Operations Period then elapsed, (ii) identify any alleged deficiencies
in such Services and any alleged failure by Contractor or the Company to fulfill
its obligations hereunder, (iii) determine such actions, if any, that each party
shall take to remedy any such deficiency or failure, and (iv) prepare and sign a
report describing such actions (an "Adjustment Report").

Section 2.3 Continuing Operations. Commencing on the next day following the
termination of the Initial Operations Period, Contractor shall provide all the
Services (other than Year Two Services) in accordance with this Agreement, as
adjusted in accordance with each Adjustment Report (as applicable). Within 30
days following the end of each calendar quarter, the Company Representative and
the Contractor Representative shall meet at the principal place of business of
the Company or Contractor, review the Services during the preceding calendar
quarter, and determine any adjustments needed to cause each party to fulfill its
obligations under this Agreement.

Section 2.4 Year Two Service. Commencing on the first anniversary of the Launch
Date, Contractor shall provide each Year Two Service (in addition to the other
Services).

Section 2.5       Merchandise; Forecasts.

         (a) Throughout the Term, the Company shall provide to Contractor
sufficient inventory of merchandise to allow Contractor to perform the Services
in accordance with the terms hereof. Contractor shall have no liability to the
Company or otherwise for any loss caused directly or indirectly by the Company's
failure to provide sufficient inventory of merchandise. The Company shall cause
all merchandise to be such that it does not include or contain any hazardous,
controlled or regulated substances, or any substance or material that is
perishable or otherwise subject to expiration or deterioration, it being
understood that the merchandise may include fragrances and any other merchandise
that is stored in the ordinary course of business in Polo's distribution center
in Greensboro, North Carolina. The Company shall not ship to Contractor (or
permit any other person to ship to Contractor) any merchandise unless it is
prepaid. Contractor may reject any shipment of merchandise which does not comply
in all material respects with the requirements of this Agreement.

         (b) Within 90 days after the date of this Agreement, the Company shall
provide Contractor with a business plan that sets forth forecasts of future
sales and orders (the "Original Forecast"), and Contractor shall take such
actions as are necessary to meet the demand reflected in the Original Forecast
plus an additional 20% of all forecasted amounts. Throughout the Term, the
Company shall provide to

                                       -4-
<PAGE>   8

Contractor from time to time updated forecasts of future sales and orders
("Updated Forecasts" and together with the Original Forecast, the "Forecasts").
The timing and scope of the Forecasts shall be as mutually agreed by the Company
and Contractor from time to time. The Company and Contractor acknowledge and
agree that the Forecasts will be the basis for Contractor's retention of
personnel and other resources to support the Services. Contractor shall

                  (i) take such actions as are necessary to meet any demand for
         Services anticipated in the then-applicable Updated Forecast to the
         extent that such demand for any three-month period does not exceed 120%
         of the actual demand for the preceding three-month period (the "120%
         Limit"),

                  (ii) take such actions as are necessary to meet any demand for
         Services exceeding the 120% Limit so long as the Company shall have
         provided a Forecast predicting such demand to Contractor at least 180
         days in advance of the date on which such demand is experienced, and

                  (iii) use its reasonable best efforts to meet any demand for
         Services in excess of any demand described in the immediately preceding
         clauses (i) or (ii); provided, however, that if Contractor shall have
         used such reasonable best efforts, then Contractor shall not be liable
         for any reduction in the quality or speed of Services caused by such
         additional demand, and such reduction shall not be a breach of this
         Agreement.

Section 2.6       Shrinkage or Damage to Goods on the Premises.

         (a) Shrinkage. Contractor is permitted (i) a zero allowance for
shrinkage on Collection Brands (as defined in the LLC Agreement), to the extent
shipped to Contractor and (ii) shrinkage of one-tenth of one percent of total
units shipped for all other goods measured against the Company's perpetual
inventory. Contractor will be charged costs for shrinkage in excess of this
allowance at the Company's cost unless the excess shrinkage is due to damaged
goods, which will be handled as described below.

         (b) Damages Due to Negligence. In addition to the above, Contractor is
liable for damage to the goods when the goods are in Contractor's possession,
custody or control in the course of performing the services under this
Agreement, including the receipt, handling, storage, picking and packing of the
goods for shipment, if such damage is caused by Contractor's negligent errors or
omission or its failure to exercise reasonably prudent care under the
circumstances. Contractor is not an insurer and is not liable for damage which
was unforeseeable and which could not have been prevented by Contractor's
exercise of reasonable care.

                                    ARTICLE 3
                              PAYMENT FOR SERVICES

Section 3.1       Payments.

         (a) In consideration of Contractor's undertaking to provide the
Services hereunder, the Company shall pay to Contractor in accordance with
Section 3.3 each amount determined in accordance with this Article 3 (each a
"Payment").

         (b) For each calendar month during the Term of this Agreement, the
Payment shall be an amount (computed in United States dollars) equal to 110% of
all Costs (as hereinafter defined) incurred by Contractor during such month.

                                       -5-
<PAGE>   9

Section 3.2 Costs. For each calendar month, the "Costs" shall consist of all
reasonable direct costs and expenses paid or incurred by Contractor to provide
Services during or with respect to such month, including those listed in Exhibit
4, in each case determined by the accrual method of accounting, in accordance
with generally accepted accounting principles consistently applied ("GAAP"). For
purposes of this Agreement, any reasonable cost or expense of any type listed in
Exhibit 4 hereto shall be included as a Cost.

Section 3.3       Invoices.

         (a) For each calendar month, Contractor shall provide to the Company an
invoice showing in reasonable detail all Costs for such month and the Payment
for such month. Such Payment will be due 30 days after submission of such
invoice to the Company.

         (b) If Contractor receives, after submitting an invoice to the Company,
any refund, rebate or other reduction of any Costs reflected on such invoice,
then Contractor shall take such refund, rebate or reduction into account and
shall credit the Company on the next invoice following Contractor's receipt of
such refund, rebate or other reduction. If Contractor determines, after
submitting an invoice to the Company, that any Cost was overstated or
understated on such invoice or was included on or omitted therefrom in error, or
that the Payment shown thereon was otherwise erroneously stated, then Contractor
shall correct such Payment by a credit or charge (as the case may be) and state
such credit or charge on the next invoice following such determination, and the
amount of such credit or charge shall be included in the Payment shown on such
next invoice (provided, however, that no Payment shall be increased without the
Company's consent unless such increase is reflected on an invoice received by
the Company within 90 days of the invoice originally stating such payment). No
later than 120 days after the end of the Term, Contractor shall provide a final
invoice settling any such understatements or overstatements.

Section 3.4 Taxes on Payments. If any Payment is subject to any sales tax,
service tax, use tax, gross-receipts tax, value-added tax or other tax of a
similar nature or having similar effect, Contractor shall compute such tax
according to the applicable legal requirements, shall state the amount of such
tax on each invoice to which it applies, and the amount of such tax shall become
part of the Payment shown thereon.

Section 3.5 Unpaid Amounts. If any Payment or part thereof is not paid when due,
interest shall accrue on the unpaid principal amount of such Payment from and
after the date which is 10 days after the date the same became due at the lower
of (a) the highest rate permitted by law in New York and (b) 2% per annum above
the prime rate of interest in effect from time to time at The Chase Manhattan
Bank, New York, New York, or any successor bank.

Section 3.6 Audit Rights. No later than 90 days after the end of each fiscal
year of the Company, Contractor shall deliver to the Company a statement of the
Services provided and related Costs in such fiscal year (the "Servicing
Statement"). The Company shall have 90 days to review the Servicing Statement.
Contractor shall grant the Company and the Company's accountants and
representatives such access as may be reasonably requested to the books, records
or other information relating to such Services and Costs in Contractor's
possession or control that may be used or is useful in such review, it being
understood that such information shall be subject to the confidentiality
obligations herein. Unless the Company delivers a written notice of objection to
Contractor on or prior to the 90th day after the Company's receipt of the
Servicing Statement, specifying in reasonable detail all disputed items (an
"Objection Notice"), the Company shall be deemed to have accepted and agreed to
such Servicing Statement for and all Services provided by Contractor. If the
Company delivers an Objection Notice, the Company and Contractor shall resolve
such dispute pursuant to Section 6.6 of this Agreement. If the

                                       -6-
<PAGE>   10

Company and Contractor fail to resolve such dispute pursuant to Section 6.6, any
disputed amounts shall be submitted for resolution to a neutral arbitrator. Each
of the Company and Contractor agrees to execute, if so requested by such
arbitrator, a reasonable engagement letter. The costs, expenses and fees of such
arbitrator shall be borne by the Company and Contractor based upon the ratio of
(a) that portion of the disputed amount not awarded to each party, to (b) the
total disputed amount (e.g., if the Company demanded a refund of $100,000, all
of which Contractor disputed, and the arbitrator awarded $40,000 to the Company,
then the Company would pay 60% of the costs, expenses and fees and Contractor
would pay 40%).

                                    ARTICLE 4
                              TERM AND TERMINATION

Section 4.1 Term. The term of this Agreement shall commence on the date of this
Agreement and shall continue until June 30, 2010 (the "Initial Term"), and shall
thereafter automatically renew for successive periods of one year (each a
"Renewal Term") unless either party gives notice of non-renewal not less than
120 days before the expiration of the Initial Term or any Renewal Term (as
applicable). The "Term" of this Agreement consists of the Initial Term plus each
Renewal Term.

Section 4.2       Early Termination.

         (a) Notwithstanding any other remedy available to Contractor, in the
event that the Company materially breaches this Agreement and:

                  (i) Contractor notifies the Company in writing (with
         specificity) that the Company has materially breached this Agreement
         and the Company has not cured such alleged breach within 30 days of its
         receipt of such notice (or, if such breach is not capable of being
         totally cured due to the nature of such breach and the Company fails to
         take all reasonable actions to prevent recurrence of such breach within
         60 days of such notice and has not in fact prevented the recurrence of
         such breach by such 60th day); or

                  (ii) the Company admits in writing its inability to pay its
         debts generally; makes a general assignment for the benefit of
         creditors; has any proceeding instituted by or against it seeking to
         adjudicate it as bankrupt or insolvent, or seeking liquidation, winding
         up, reorganization, arrangement, adjustment, protection, relief or
         composition of the Company or its debts under any law relating to
         bankruptcy, insolvency or reorganization or relief of debtors, or
         seeking the entry of an order for relief or the appointment of a
         receiver, trustee or similar official for it or any substantial part of
         its property; provided, however, that in the case where such proceeding
         is involuntarily instituted against the Company, such proceeding
         remains undismissed after 30 days,

then, in any such case, Contractor shall have the right, but not the obligation,
to terminate this Agreement, without prejudice to the rights of the parties
hereunder, by written notice to the Company given within 30 days after the
30-day or 60-day period (as applicable) described in the preceding clause (a)(i)
or within 30 days after any event described in the preceding clause (a)(ii).
Such termination shall be effective on the 120th day after the date such notice
of termination is given.

         (b) Notwithstanding any other remedy available to the Company, in the
event that Contractor materially breaches this Agreement and:

                                       -7-
<PAGE>   11

                  (i) the Company notifies Contractor in writing (with
         specificity) that Contractor has materially breached this Agreement and
         Contractor has not cured such alleged breach within 30 days of its
         receipt of such notice (or, if such breach is not capable of being
         totally cured due to the nature of such breach and Contractor has not
         taken all reasonable actions to prevent recurrence of such breach
         within 60 days of such notice and has not in fact prevented the
         recurrence of such breach by such 60th day); or

                  (ii) Contractor admits in writing its inability to pay its
         debts generally; makes a general assignment for the benefit of
         creditors; has any proceeding instituted by or against it seeking to
         adjudicate it as bankrupt or insolvent, or seeking liquidation, winding
         up, reorganization, arrangement, adjustment, protection, relief, or
         composition of Contractor or its debts under any law relating to
         bankruptcy, insolvency or reorganization or relief of debtors, or
         seeking the entry of an order for relief or the appointment of a
         receiver, trustee or similar official for it or any substantial part of
         its property; provided, however, that in the case where such proceeding
         is involuntarily instituted against Contractor, such proceeding remains
         undismissed after 30 days,

then, in any such case, the Company shall have the right, but not the
obligation, to terminate this Agreement, without prejudice to the rights of the
parties hereunder, by written notice to Contractor given within 30 days after
the 30-day or 60-day period (as applicable) described in the preceding clause
(b)(i) or within 30 days after any event described in the preceding clause
(b)(ii). Such termination shall be effective on the 120th day after the date
such notice of termination is given.

         (c) Notwithstanding clauses (a)(i) and (b)(i) above, if a party
believes in good faith that it has not breached this Agreement, it shall so
inform the other party within 10 days of receipt of notice of the alleged
breach, and the time periods set forth in clause (a)(i) or (b)(i), as the case
may be, shall be tolled for 60 days or such longer period as the parties may
reasonably agree (the "Tolling Period") in order to allow representatives from
each party to meet to resolve the disagreement. Promptly after commencement of
the Tolling Period, the non-breaching party shall provide the breaching party
(if any) with a reasonable written proposal in reasonable detail for curing the
alleged breach, and a termination right shall occur only if the breaching party
fails to comply with the terms of such proposal. The time periods set forth in
clauses a(i) or b(i), as the case may be, shall resume if no resolution is
reached during the Tolling Period.

         (d) The parties acknowledge and agree that certain failures of
performance that may be breaches of this Agreement (including, for example,
failure to pay an amount on or before the due date thereof, failure to provide a
report on or before the due date thereof, or shipping an order to a destination
outside the Territory) cannot be totally cured due to the expiration of the time
period or the irrevocability of the act and that such a failure is not intended
to give rise to a right of termination hereunder if such failure is not chronic
or frequent and the failing party does remedy such failure to the extent
possible (by, for example, paying such amount or delivering such report) and
takes all actions necessary to prevent recurrence of such failure.

                                   ARTICLE 5
                   REPRESENTATIONS, WARRANTIES AND COVENANTS

Section 5.1 Representations, Warranties and Covenants of Contractor. Contractor
represents, warrants and covenants to the Company as follows:

                                       -8-
<PAGE>   12

         (a) Contractor is a corporation duly incorporated, validly existing and
in good standing under the laws of the State of Minnesota.

         (b) Contractor has all requisite corporate power and authority to
execute and deliver this Agreement and perform all of its obligations under this
Agreement.

         (c) Contractor is duly authorized or qualified to do business and is in
good standing in each jurisdiction in which authorization or qualification is
required for the ownership or leasing of its assets or the transaction of
business of the character transacted by it, except where the failure to be so
authorized or qualified would not have any material adverse effect on
Contractor's ability to fulfill its obligations under this Agreement.

         (d) Execution, delivery and performance of this Agreement have been
duly authorized by Contractor, and this Agreement constitutes a valid and
binding agreement of Contractor, enforceable in accordance with its terms.

         (e) Contractor is in compliance in all material respects with all laws
applicable to Contractor, except where the failure to be in such compliance
would not impair in any material respect Contractor's ability to fulfill its
obligations under this Agreement.

         (f) As of the date of this Agreement, there is no outstanding
litigation or other legal dispute to which Contractor is a party which, if
decided unfavorably to Contractor, would reasonably be expected to have a
material adverse effect on Contractor's ability to fulfill its obligations under
this Agreement.

         (g) The Services provided by Contractor shall be performed in a good,
workmanlike, timely and professional manner by adequate numbers of qualified
persons fully familiar with the requirements for the Services, and Contractor
shall use all necessary and desirable computer software, technology, databases,
networks, systems and other automated, computerized or related equipment
("Software") and other materials in connection with such performance.

         (h) Contractor's performance of the Services and use of all Software
created by or on behalf of Contractor in connection therewith shall not
infringe, misappropriate or otherwise violate any intellectual property of the
Company, Polo or any other third party.

         (i) With respect to any Software used by Contractor that interfaces,
interacts or connects in any manner ("Contractor Interfacing Software") to any
Software owned or otherwise used by the Company ("Company Software"), Contractor
Interfacing Software shall not communicate, transmit or cause any bugs, design
errors, defects, Trojan Horses, viruses or other corruptions or impairments to
the Company Software. If Contractor becomes aware of or receives notice from the
Company or otherwise of any of the foregoing circumstances, Contractor shall, if
applicable, immediately notify the Company of same and shall use its best
efforts, at Contractor's expense, to remedy such circumstances and repair all
harm as soon as possible.

         (j) Contractor shall cause sales of merchandise hereunder to be
fulfilled only for orders placed by customers with addresses within the
Territory (as hereinafter defined) and shall cause such merchandise to be
shipped only to destinations within the Territory. The "Territory" shall mean
the United States of America (including the District of Columbia) and its
possessions and territories and other areas subject to its jurisdiction
(including the Commonwealth of Puerto Rico, the U.S. Virgin Islands, Guam,
American Samoa, Wake Island and the Northern Mariana Islands). Notwithstanding
the foregoing, the Company may from time to time expand the Territory to include
any additional country by providing written notice to Contractor of such
expansion; provided, however, that such expansion shall

                                       -9-
<PAGE>   13

not be effective until Contractor shall have had a reasonable period to
integrate such expansion into the Services.

         (k) Contractor shall be responsible for all risk of direct physical
loss of any inventory while it is in Contractor's possession or control during
the term of this Agreement.

Section 5.2 Representations, Warranties and Covenants of the Company. The
Company represents, warrants and covenants to Contractor as follows:

         (a) The Company is a limited liability company duly organized, validly
existing and in good standing under the laws of the State of Delaware.

         (b) The Company has all requisite corporate power and authority to
execute and deliver this Agreement and perform all of its obligations under this
Agreement.

         (c) The Company is duly authorized or qualified to do business and is
in good standing in each jurisdiction in which authorization or qualification is
required for the ownership or leasing of its assets or the transaction of
business of the character transacted by it, except where the failure to be so
authorized or qualified would not have any material adverse effect on the
Company's ability to fulfill its obligations under this Agreement.

         (d) Execution, delivery and performance of this Agreement have been
duly authorized by the Company, and this Agreement constitutes a valid and
binding agreement of the Company, enforceable in accordance with its terms.

         (e) The Company is in compliance in all material respects with all laws
applicable to the Company, except where the failure to be in such compliance
would not impair in any material respect the Company's ability to fulfill its
obligations under this Agreement.

         (f) As of the date of this Agreement, there is no outstanding
litigation or other legal dispute to which the Company is a party which, if
decided unfavorably to the Company, would reasonably be expected to have any
material adverse effect on the Company's ability to fulfill its obligations
under this Agreement.

         (g) The Company's performance of its obligations pursuant to this
Agreement and use of all Software created by or on behalf of the Company in
connection therewith shall not infringe, misappropriate or otherwise violate any
intellectual property of Contractor, Polo or any other third party.

         (h) With respect to any Company Software that interfaces, interacts or
connects in any manner ("Company Interfacing Software") to any Software owned or
otherwise used by Contractor ("Contractor Software"), the Company Interfacing
Software shall not communicate, transmit or cause any bugs, design errors,
defects, Trojan Horses, viruses or other corruptions or impairments to the
Contractor Software. If the Company becomes aware of or receives notice from
Contractor or otherwise of any of the foregoing circumstances, the Company
shall, if applicable, immediately notify Contractor of same and shall use its
best efforts, at the Company's expense, to remedy such circumstances and repair
all harm as soon as possible.

                                       -10-
<PAGE>   14

                                    ARTICLE 6
                           OTHER TERMS AND CONDITIONS

Section 6.1 Force Majeure. If and to the extent that a party's performance of
any of its obligations under this Agreement is limited, hindered or delayed by
fire, flood, earthquake, or other similar acts of God, acts of war, terrorism,
riots, civil disorders, rebellions or revolutions, or any other cause beyond the
reasonable control of such party (each a "Force Majeure Event"), then such party
shall be excused for such limitation, hindrance or delay as is caused by the
Force Majeure Event, while (a) such Force Majeure Event continues to be the
cause and (b) such party continues to use its best efforts to fully perform,
whenever and to whatever extent reasonably practicable under the circumstances
(including through the use of alternate sources, workaround plans or other
means). Such party shall promptly notify the other party of the occurrence of
the Force Majeure Event and describe in reasonable detail the nature of the
Force Majeure Event and how such party plans to mitigate its effect. However, if
the Force Majeure Event is a catastrophic loss or other loss that as a result of
which a party fails to perform any substantial portion of its obligation
hereunder and such failure continues for more than 10 days, the party whose
ability to perform has not been so affected may, by written notice given within
60 days after the end of such 10-day period, terminate this Agreement with
respect to (i) the portion of this Agreement that the affected party is unable
to perform, and (ii) any additional portion of this Agreement that is integrated
with such terminated portion to such an extent that it is not reasonably
feasible for the affected party to continue providing such additional portion
(in each case giving consideration to factors such as the practical grouping of
various portions of the Services, the affected party's ability to continue
providing such portions and the other party's ability to replace such portions).

Section 6.2       Compliance with Law.

         (a) At all times while this Agreement is in effect, Contractor shall
comply in all material respects with all laws applicable to Contractor, except
where the failure to be in such compliance would not impair in any material
respect Contractor's ability to fulfill its obligations under this Agreement.

         (b) At all times while this Agreement is in effect, the Company shall
comply in all material respects with all laws applicable to the Company, except
where the failure to be in such compliance would not impair in any material
respect the Company's ability to fulfill its obligations under this Agreement.

Section 6.3 Confidentiality. Each party shall hold in confidence all
confidential information relating to or obtained from the other party, and
neither party shall disclose, publish, release, transfer or otherwise make
available to any person any confidential information of the other party in any
form. Each party may, however, disclose to its officers, directors, contractors
and employees the other party's confidential information to the extent that such
disclosure is reasonably necessary for the performance of the disclosing party's
obligations under this Agreement; provided, however, that the disclosing party
shall cause such officers, directors, contractors and employees to comply with
this Section and to preserve the confidentiality of such confidential
information in accordance with this Section. The obligations in this Section do
not prohibit disclosure of information to the extent it (a) is required by
applicable law, regulation or legal process, (b) is or becomes generally known
to the public other than through the disclosing party or its officers,
employees, agents or affiliates, (c) is lawfully obtained from a third party
under no duty of confidentiality, known to the disclosing party, to the party to
whom the confidentiality obligation is owed, (d) was otherwise in the possession
of the disclosing party prior to disclosure, or (e) was independently developed
by a third party.

                                       -11-
<PAGE>   15

Section 6.4       Indemnification.

         (a) Indemnification by Contractor. Subject to Section 6.4(d) below,
Contractor shall indemnify the Company and its affiliates, and each of their
respective officers, directors, employees, agents and representatives
(collectively, the "Company Indemnified Parties") from, and defend and hold the
Company Indemnified Parties harmless from and against, any damages, liabilities,
claims, judgments and expenses, including reasonable attorneys' fees, ("Losses")
suffered, incurred or sustained by the Company Indemnified Parties resulting
from or arising out of:

                  (i)      any breach of this Agreement by Contractor;

                  (ii) the inaccuracy, untruthfulness or breach of any
         representation or warranty made by Contractor under this Agreement; or

                  (iii) any claim for damages (whether for personal injury,
         property damage or otherwise) resulting from any act or omission by
         Contractor (including any of Contractor's personnel).

         (b) Indemnification by the Company. Subject to Section 6.4(d) below,
the Company shall indemnify Contractor and its affiliates, and each of their
respective officers, directors, employees, agents and representatives
(collectively, the "Contractor Indemnified Parties") from, and defend and hold
Contractor Indemnified Parties harmless from and against, any Losses suffered,
incurred or sustained by Contractor Indemnified Parties resulting from or
arising out of

                  (i)      any breach of this Agreement by the Company;

                  (ii) the inaccuracy, untruthfulness or breach of any
         representation or warranty made by the Company under this Agreement; or

                  (iii) any claim for damages (whether for personal injury,
         property damage or otherwise) resulting from any act or omission by the
         Company (including any of the Company's personnel).

         (c) Procedures for Third-Party Claims. If any third-party claim is
asserted against a party entitled to indemnification hereunder (the "Indemnified
Party"), then the Indemnified Party shall promptly (in any event within 30 days)
give notice thereof to the party that is obligated to provide indemnification
(the "Indemnifying Party"). Upon receipt of such notice, if the Indemnifying
Party elects to defend such third party claim, the Indemnified Party shall
cooperate in all reasonable respects with the Indemnifying Party and its
attorneys in the investigation and defense of such claim and any appeal arising
therefrom, and so long as the Indemnifying Party is defending such third party
claim in good faith, the Indemnified Party shall not pay, settle or compromise
such third party claim. If the Indemnifying Party elects to defend such third
party claim, the Indemnified Party shall have the right to participate in the
defense of such third party claim, at the Indemnified Party's sole cost and
expense. In the event, however, that representation by counsel to the
Indemnifying Party of both the Indemnifying Party and the Indemnified Party
creates a conflict of interest for such counsel, then such Indemnified Party may
employ separate counsel to represent or defend it in any such action or
proceeding and the Indemnifying Party will, subject to the provisions of this
Article 6, pay the reasonable fees and disbursements of such counsel. The
Indemnifying Party shall not, without the written consent of the Indemnified
Party, (i) settle or compromise any third party claim or consent to the entry of
any judgment which does not include as an unconditional term thereof the
delivery by the claimant or plaintiff to the Indemnified Party of a written
release from all liability in respect of such third party claim or (ii) settle
or compromise any third party

                                      -12-
<PAGE>   16

claim in any manner other than by payment of money damages or other money
payments (and in such case only so long as the Indemnifying Party has
acknowledged in writing its obligation to indemnify). If the Indemnifying Party
does not elect to defend such third party claim or does not defend such third
party claim in good faith, the Indemnified Party shall have the right, in
addition to any other right or remedy it may have hereunder, at the Indemnifying
Party's expense, to defend such third party claim; provided, however, that (i)
such Indemnified Party shall not have any obligation to participate in the
defense of, or defend, any such third party claim; (ii) such Indemnified Party's
defense of or its participation in the defense of any such third party claim
shall not in any way diminish or lessen the indemnification obligations of the
Indemnifying Party under this Article 6; and (iii) such Indemnified Party may
not settle any claim without the prior written consent of the Indemnifying
Party, which will not be unreasonably withheld.

         (d) Limitations on Liability. In no event shall either party's
liability hereunder include any special, indirect, incidental or consequential
Losses or damages, even if such party shall have been advised of the possibility
of such potential Losses or damages, except in the case of bad faith, gross
negligence, willful misconduct or fraud or in the event such damages are awarded
against an Indemnified Party by a court of competent jurisdiction in a third
party claim. Contractor's liability for Losses arising from any act or omission
related to Services shall be limited to the amount actually paid to Contractor
by the Company for such Services, and Contractor's total liability shall be
limited to the aggregate amount actually paid by the Company for Services
through the date the applicable claim was first made by the Company, except in
the case of bad faith, gross negligence, willful misconduct or fraud or in the
event such damages are awarded against an Indemnified Party by a court of
competent jurisdiction in a third party claim. Each party shall diligently
pursue any claims it may have against insurance companies or third parties in
respect of any Losses suffered by such party. Any monetary amounts recovered
from insurance companies or third parties shall be excluded in calculating
Contractor's total liability for purposes of the second preceding sentence.

Section 6.5       Insurance.

         (a) At all times while this Agreement is in effect, Contractor shall
maintain policies of insurance providing coverage of the types and in the
respective amounts set forth below:

                  (i) statutory workers' compensation insurance in accordance
         with all Federal, state and local requirements;

                  (ii) commercial general liability insurance in an amount not
         less than $5,000,000 (which may be satisfied by either primary or
         excess coverage);

                  (iii) comprehensive automobile liability covering all vehicles
         used in connection with providing Services in an amount not less than
         $1,000,000 per occurrence (combined single limit for bodily injury and
         property damage);

                  (iv) the same levels of insurance coverage on the Company's
         inventory in Contractor's possession as Contractor maintains with
         respect to its own inventory in the same or similar warehouses.

         (b) Contractor shall, upon the Company's request from time to time,
furnish to the Company certificates of insurance evidencing all such coverage.

Section 6.6 Dispute Resolution. For any dispute arising under this Agreement
that is not resolved informally, either party may give to the other party notice
of the dispute, including reasonable detail

                                       13
<PAGE>   17

concerning the alleged deficiency in performance of the other party. The Company
Representative and the Contractor Representative shall then meet in person at
the principal place of business of Contractor and attempt in good faith to reach
an agreement resolving the dispute. If they do not reach such an agreement
within seven days after such notice is given, then each of them shall produce a
detailed report about the dispute for his or her immediate supervisor, who shall
meet in person at the principal place of business of Contractor and attempt in
good faith to reach an agreement. If they do not reach such an agreement within
the period specified below, then each party shall refer the dispute to higher
levels of management as shown below. In each case, the parties' specified
respective representatives shall meet in person at the principal place of
business of Contractor, shall attempt in good faith to reach an agreement and,
if they do not do so within the period specified, shall refer the dispute to the
next level at the end of such period.
<TABLE>

----------------------------------------------------------------------------------------------------------------------
<S> <C>
                                                                                                Period of Resolution
    Management Level           Company Management Level        Contractor Management Level            Efforts
----------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------
First Level                Representative's Supervisor       Representative's Supervisor              14 days
----------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------
Second Level               Chief Financial Officer           Chief Financial Officer                   7 days
----------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------
Third Level                President/CEO                     President/CEO                             7 days
----------------------------------------------------------------------------------------------------------------------
</TABLE>

If the parties have not signed a written agreement resolving the dispute by the
end of the period specified for the Third Level, then either party may pursue
such remedies as are available to it at law or in equity.

Section 6.7 Assignment. Neither party may, without the consent of the other
party, assign this Agreement or any rights or obligations hereunder, except that
either party may assign this Agreement without such consent to an entity that
succeeds to all or substantially all of the assigning party's business and
assets, provided such entity assumes the assigning party's rights and
obligations hereunder. The consent of a party to any assignment of this
Agreement does not constitute such party's consent to any further assignment.
Any assignment in violation of this Section is void.

Section 6.8 Notices. Any notice or other communication required or permitted
hereunder shall be in writing, and shall be deemed to have been given upon
receipt if and when delivered personally, sent by facsimile transmission (the
confirmation being deemed conclusive evidence of such delivery) or by courier
service or three business days after being sent by registered or certified mail
(postage prepaid, return receipt requested) as follows:

         If to the Company:                 Ralph Lauren Media, LLC
                                            c/o Polo Ralph Lauren Corporation
                                            650 Madison Avenue
                                            New York, NY 10022
                                            Attention:  Jeffrey D. Morgan
                                            Facsimile No.:  (212) 318-7183

                  with a copy to:           Polo Ralph Lauren Corporation
                                            650 Madison Avenue
                                            New York, NY 10022
                                            Attention:  General Counsel
                                            Facsimile No.:  (212) 318-7183

                                       -14-
<PAGE>   18

                  and a copy to:            Simpson Thacher & Bartlett
                                            425 Lexington Avenue
                                            New York, NY 10017-3954
                                            Attention:  Caroline Gottschalk
                                            (Facsimile No.:  (212) 455-2502

         If to Contractor:                  VVI Fulfillment Center, Inc.
                                            c/o ValueVision International, Inc.
                                            6740 Shady Oak Road
                                            Eden Prairie, MN 55344
                                            Attention:  Edwin Pohlmann,
                                            Chief Operating Officer and
                                              Executive Vice President
                                            Facsimile No.:  (612) 947-0188

                  with a copy to:           National Broadcasting Company, Inc.
                                            30 Rockefeller Plaza
                                            New York, NY 10112
                                            Attention:  Legal Department
                                              (Corporate & Transactions Group)
                                            Facsimile No.:  (212) 977-7165

                  and a copy to:            Faegre & Benson LLP
                                            2200 Norwest Center
                                            90 South Seventh Street
                                            Minneapolis, MN 55402
                                            Attention:  William R. Busch, Jr.
                                            Facsimile No.:  (612) 336-3026

Either party may change its address or facsimile number for notice purposes by
giving the other party notice (pursuant to this Section) of the new address or
facsimile number and the date upon which it will become effective.

Section 6.9 Counterparts. This Agreement may be executed in any number of
counterparts, each of which will be deemed an original, but all of which taken
together shall constitute one single agreement.

Section 6.10 Relationship. Contractor is engaged by the Company only for the
purposes and to the extent set forth in this Agreement, and its relationship to
the Company shall be that of an independent contractor, and nothing contained in
this Agreement is to be construed to make either party a partner, joint
venturer, principal, agent or employee of the other. Neither party hereto shall
have the right or authority to act for or to bind the other in any way or to
sign the name of the other or to represent that the other is in any way
responsible for the acts or omissions of the other.

Section 6.11 Severability. If any term or provision of this Agreement, or the
application thereof to any person or circumstances, is held by a court of
competent jurisdiction to be invalid or unenforceable, then each remaining
provision of this Agreement shall nonetheless remain in full force and effect.

Section 6.12 Waiver. No delay or omission by either party to exercise any right
or power it has under this Agreement shall impair or be construed as a waiver of
such right or power. A waiver by any party of any breach or covenant shall not
be construed to be a waiver of any succeeding breach or any other covenant. Any
waiver must be signed by the party waiving its rights.

                                      -15-
<PAGE>   19

Section 6.13 Publicity. Neither party shall publish any advertising, promotion,
press release or other public statement relating to this Agreement in which the
other party's name or mark is mentioned (or which contains language from which
such name or mark is implied or may be inferred) without the other party's prior
written consent; provided, however, that either party may disclose the existence
of this Agreement in connection with any discussion of its business generally.
The obligations in this Section do not prohibit such disclosure to the extent
required by law, rule, regulation or stock exchange rule, but any party making
any such required disclosure shall use its reasonable best efforts to provide to
the other party advance notice of such requirement and an opportunity to seek a
court order or other relief preventing such disclosure.

Section 6.14 Headings; References of Inclusion. The headings of the sections and
paragraphs in this Agreement are for convenience only and do not affect the
construction or interpretation of the Agreement. Each reference herein to
"including" or "includes" shall be deemed to be followed by the words "without
limitation."

Section 6.15 Entire Agreement. This Agreement is the entire agreement between
the parties with respect to its subject matter, and there are no other
representations, understandings or agreements between the parties relating to
such subject matter.

Section 6.16 Survival. This Article 6 and each provision hereof shall survive
the expiration or termination of this Agreement and shall remain in full force
and effect notwithstanding any such expiration or termination.

Section 6.17 Third Party Beneficiaries. This Agreement shall not inure to the
benefit, or create any right or cause of action in or on behalf of, any person
or entity other than the parties and Polo.

Section 6.18 Governing Law. This Agreement and the rights and obligations of the
parties under this Agreement shall be governed by and construed in accordance
with the laws of the State of New York.

Section 6.19 No Jury Trial. Each party hereby knowingly, voluntarily and
irrevocably waives its right to any trial by jury and agrees that any dispute in
a court shall be decided solely by a judge (without the use of a jury).

Section 6.20 Negotiated Terms. The parties agree that the terms and conditions
of this Agreement are the result of negotiations between the parties and that
this Agreement may not be construed in favor of or against any party by reason
of the extent to which any party or its professional advisors participated in
the drafting or other preparation of this Agreement.

Section 6.21 Amendment. No amendment to any provision of this Agreement is valid
unless in writing and signed by an authorized representative of each party.

                                    * * * * *

                                      -16-
<PAGE>   20

IN WITNESS WHEREOF, each party has caused this Agreement to be signed and
delivered by its duly authorized representative, effective as of the date first
above written.

                                  RALPH LAUREN MEDIA, LLC

                                  By:      /s/ Jeffrey D. Morgan
                                      -----------------------------------------
                                  Its:             President
                                      -----------------------------------------

                                  VVI FULFILLMENT CENTER, INC.

                                  By:      /s/ Stuart Goldfarb
                                      -----------------------------------------
                                  Its:
                                      -----------------------------------------

                                    GUARANTY

Effective as of the date of the foregoing Agreement for Services (the
"Agreement") between Contractor and the Company (each as defined in the
Agreement), ValueVision International, Inc., a Minnesota corporation and parent
corporation of Contractor ("ValueVision"), in consideration of the execution by
the Company of the Agreement, does hereby unconditionally guaranty to the
Company the full and timely performance of all obligations of Contractor under
the Agreement. ValueVision further agrees that this Guaranty shall be
irrevocable and shall continue in effect notwithstanding any extension or
modification of any guarantied obligation, or any act or thing (except full and
timely performance of all guarantied obligations) which might otherwise operate
as a legal or equitable discharge of ValueVision.

                                      VALUEVISION INTERNATIONAL, INC.

                                      By:      /s/ Stuart Goldfarb
                                          ------------------------------------
                                      Its:     Vice Chairman
                                          -------------------------------------

                                      -17-

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