Document:

EX-10.2

 Exhibit 10.2 
 July 31, 2013 
 Mr. Scott Ross 
 AP Carib Holdings, Ltd. 
 c/o Apollo Management VII, L.P. 

9 West
57th Street, 43rd Floor 
 New York, New York 10019 
 Dear Mr. Ross: 

Reference is herein made to that certain Agreement and Plan of Merger dated as of June 30, 2010, among AP Carib Holdings, Ltd. (“Apollo”),
Popular, Inc. (“Popular”), EVERTEC, Inc. (now known as EVERTEC Group, LLC) (“EVERTEC”), AP Carib Holdings, Ltd., (“AP Carib”) and Carib Acquisition, Inc. (which has been succeeded in interest by operation of merger by
EVERTEC) (“Carib”)), as amended by the amendments dated August 5, August 8, September 15 and September 30, 2010, and the letter agreement dated February 23, 2011 (the “Merger Agreement”).
Capitalized terms used and not otherwise defined herein have the meanings set forth in the Merger Agreement. 
 Popular currently owns
indirectly, through its wholly owned subsidiary, Popular International Bank, Inc. (“PIBI”), the shares of Tarjetas y Transacciones en Red TRANRED, C.A. (formerly, EVERTEC de Venezuela, C.A.), a company organized under the laws of the
Bolivarian Republic of Venezuela engaged in the business of financial transaction processing in Venezuela (“TRANRED”). PIBI acquired its equity interest in TRANRED in 2010 from EVERTEC, in connection with the transactions contemplated
under the terms of the Merger Agreement. 
 Popular has informed EVERTEC and AP Carib that (i) PIBI has entered into a definitive agreement
for the sale of 100% of the issued and outstanding stock of TRANRED to FINANCIERA FINANGENTE, S.A., a Panamanian company, pursuant to the terms of a stock purchase agreement dated as of July 23, 2013 (the “Transfer Agreement”). The
transactions contemplated under the Transfer Agreement have closed as of the date hereof (“Transfer Date”), and PIBI and Popular will cease to have an ownership interest in TRANRED as of the Transfer Date. As of the Transfer Date, Popular,
EVERTEC and TRANRED shall terminate the Venezuela Transition Services Agreement dated as September 29, 2010, amended on July 1, 2011, and further amended on March 9, 2012, to which they are parties. 

 As further set forth in the Merger Agreement, Popular agreed to indemnify Apollo and the other Parent
Indemnified Parties for, among other things, certain matters related to TRANRED and its business and operations and other related matters. In particular, pursuant to Section 7.2(a)(xi), Section 7.2(a)(xiii) and Section 7.2(a)(xiv),
Popular agreed to indemnify, defend and hold harmless the Parent Indemnified Parties from , against and in respect of all Losses imposed on, sustained, incurred or suffered by, or asserted against, any of the Parent Indemnified Parties, whether in
respect of third party claims, claims between the Parties, or otherwise directly or indirectly relating to or arising out of: 

(xi) (a) the Company’s, Stockholder’s and/or its Affiliates ownership of EV and the ownership, operation, performance,
and conduct of EV’s business, the Venezuelan Customer Contracts and any other Venezuela Operations Assets (as such term is defined in the Venezuelan Reorganization Agreement) or Liabilities to the extent related to services provided to the
operations of financial institutions in Venezuela or such Venezuela Operations Assets (collectively, the “VZ Business”), and (b) the transactions contemplated by the EV Transfer Documents, in the cases of each of
clauses (a) and (b), (x) including any violation of Law, or performance, non-performance or breach of Contract to the extent related thereto, and (z)(i) with respect to breaches of any Contracts (taking into account only such
modifications or amendments to such Contracts which do not expand or otherwise modify the Company’s or its Subsidiaries’ obligations thereunder) in existence prior to or as of the Closing whether arising before, at or after the Closing,
(ii) with respect to any act, failure to act, event, circumstance, condition, or occurrence occurring prior to or at Closing regardless of whether the related Liability arises before, at or after Closing and (iii) with respect to all other
matters, whether arising before, at or, to the extent of any obligations that exist as of the Closing, after the Closing. 

(xiii) any Losses arising out of the conduct prior to the Closing of the Services specified on Schedule 5.31 of the Stockholder
Disclosure Schedule. 
 (xiv) any Liability for any breach that occurs on or before the Closing Date and any continuing
breach thereafter of any Contract to which any of the Companies is a party at or prior to the Closing arising from the Companies ceasing to provide the Services specified on Schedule 5.31 of the Stockholder Disclosure Schedule. 

Popular has informed EVERTEC and AP Carib that pursuant to the Transfer Agreement, as of the Transfer Date, Popular shall no longer exercise direct or
indirect control of TRANRED and/or its operations. In light of the foregoing, Popular, EVERTEC and AP Carib hereby agree that, Popular’s indemnity obligations under Sections 7.2(a) (xi), (xiii) and (xiv) of the Merger Agreement as
they relate to TRANRED and the VZ Business shall continue in effect solely to the extent any such Losses indemnifiable thereunder arise out of or are related to the ownership, conduct and operation of Tranred and the VZ Business on or before the
Transfer Date, including without limitation the consummation of the transactions contemplated by the EV Transfer Documents (such limitations collectively the “Venezuela Indemnity Limitation”). For the avoidance of doubt, nothing herein
shall limit Popular’s or its affiliates indemnification obligations (x) under any other section of the Merger Agreement or any other agreement (including the Venezuela Transition Services Agreement) (y) under Sections 7.2(a) (xi),
(xiii) and (xiv) as they relate to matters other than TRANRED or the VZ Business. 
 Please confirm our mutual understanding regarding
the aforementioned limitation to the referenced provisions of Section 7.2(a)(xi), (xiii) and (xiv) of the Merger Agreement by signing in the space provided below and returning to us a copy of this letter. 

This letter agreement shall be governed by and construed in accordance with the laws of Delaware.

  
 2 

 
The provisions of this letter agreement shall not be deemed to change the respective rights and obligations of the parties under the Merger Agreement, except for the Venezuela Indemnity
Limitation specifically provided herein. This letter agreement and the Merger Agreement, together, contain the complete agreement among the parties and supersede any prior understandings, agreements, letters of intent, or representations by or among
such parties, written or oral, that may have related to the subject matter hereof in any way. Except as specifically amended hereby, the Merger Agreement, as amended hereby, shall remain in full force and effect. The terms and provisions of Article
IX of the Merger Agreement are incorporated herein by reference as if set forth herein in their entirety and shall apply mutatis mutandis to this letter agreement. 
 This letter agreement may be executed in two or more separate counterparts (including counterparts transmitted by facsimile or other electronic transmission), each of which shall be deemed an original,
but all of which together shall constitute one and the same instrument. 
 Very truly yours, 

 

			
	POPULAR, INC.
		
	By:	 	 /s/ Iván Pagán Mejía

	Name:	 	Iván Pagán Mejía
	Title:	 	Senior Vice President

 ACKNOWLEDGED AND AGREED TO BY: 
  

					
	AP Carib Holdings, Ltd.
			
		 	By:	 	Apollo Management VII, L.P., its sole director
			
		 	By:	 	AIF VII Management, LLC, its general partner
		
	By:	 	 /s/ Scott I. Ross

	Name:	 	Scott I. Ross
	Title:	 	

 EVERTEC Group, LLC, on behalf of itself and as successor and interest to Carib Acquisition, Inc. 

 

			
	By:	 	 /s/ Peter Harrington

	Name:	 	Peter Harrington
	Title:	 	President

  
 3EX-10.1

 Exhibit 10.1 
 Non-Employee Director Compensation 
 Adopted by the Board of Directors:
May 23, 2013 
  

					
	 Element of Compensation
	  	Amount	 
	 Base (annual amount in cash, paid in quarterly installments)
	  	$	50,000	  
	 Chairperson adders (annual amounts in cash, paid in quarterly installments)
	  			
	 Chairman of the Board
	  	$	60,000	  
	 Compensation Committee Chair
	  	$	12,500	  
	 Audit Committee Chair
	  	$	10,000	  
	 Nomination and Governance Committee Chair
	  	$	6,000	  
	 Annual Equity Grant 1
	  	$	75,000	  

  

	1.	The equity component is paid annually on the date of the Corporation’s Annual Meeting of Shareholders in fully-vested shares of the Corporation’s common stock
valued based on the closing price on such date, rounded up or down to eliminate the issuance of fractional shares.EX-10.1

 Exhibit 10.1 
 FIFTH AMENDMENT TO ADDENDUM TO MORTGAGE SELLING AND SERVICING CONTRACT (EAF Agreement) 
 This Fifth Amendment (the “Fifth Amendment”) to that Addendum To Mortgage Selling and Servicing Contract dated effective as of July 1, 2012 (the “EAF Agreement”) by and between
FANNIE MAE, a corporation organized and existing under the laws of the United States (“Fannie Mae”) and GREEN TREE SERVICING LLC, a limited liability company organized and existing under the laws of the State of Delaware
(“Servicer”), is hereby mutually agreed upon and entered into effective August 1, 2013. 
 WITNESSETH:

 WHEREAS, Fannie Mae and Servicer desire to extend the Early Reimbursement Period during which Fannie Mae will make
payment of certain Periodic Early Reimbursement Amounts under the EAF Agreement, and to make certain other amendments to the EAF Agreement; 
 NOW, THEREFORE, in consideration of the mutual premises, covenants and conditions and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, and
upon terms and subject to the conditions set forth herein, Fannie Mae and Servicer agree as follows: 

Section 1. Defined Terms. Unless otherwise defined herein, capitalized terms which are defined in the EAF Agreement,
as amended hereby, are used herein as therein defined. 
 Section 2. Early Reimbursement Period. The time
period during which Fannie Mae will make payment of Periodic Reimbursement Amounts identified in the section of the EAF Agreement titled “Early Reimbursement Period” shall be extended from July 31, 2013 to “December 31,
2013.” 
 Section 3. Eligible Advances For Early Reimbursement. The Section of the EAF Agreement
titled “Eligible Advances For Early Reimbursement” shall be amended and restated to provide as follows: 
 Except as
provided below, “Eligible Advance” shall include all of the following advances required to be made by the Servicer with respect to mortgage loans and real estate owned (REO) serviced by the Servicer (“Mortgage Loans”) pursuant to
the MSSC and Fannie Mae Servicing Guide (the “Guide”) and the Agreements for which Servicer has not been repaid or reimbursed as of such date and which relate to mortgage loans directly originated by Servicer, or mortgage loans the
servicing or subservicing rights to which were acquired from a third party as identified in Schedule 1: 
 1.
“P&I Delinquency Advances” which are advances of principal or interest payments, including a “Foreclosure Buyout”). A “Foreclosure Buyout” is an advance required to be remitted as the result of an action taken
during the preceding month with respect to a property reported under Fannie Mae Action Codes 70, 71 or 72 at the start of the month in which the advance is due. 

 2. “T&I Escrow Advances” which are advances for the payment of taxes,
assessments, insurance premiums, ground rents, and other similar items and charges, and 
 3. “Corporate Servicing
Advances” which are advances other than P&I Delinquency Advances and T&I Escrow Advances. 
 Eligible Advances shall
also include any outstanding P&I Delinquency Advances, T&I Escrow Advances and Corporate Servicing Advances previously paid or reimbursed by Servicer and identified on Schedule 2 in connection with a servicing transfer to the
Servicer. Each such advance shall be deemed a “Legacy Servicing Advance”. 
 Notwithstanding the foregoing and except
as identified in Schedules 1 and 2, Eligible Advances shall not include servicing advances paid or reimbursed by Servicer in connection with a servicing transfer to the Servicer, including servicing transfers after the date of this EAF Agreement.
However, the parties may by written agreement add additional Eligible Advances to Schedules 1 and 2 (as applicable), which Eligible Advances shall be deemed incorporated into the EAF Agreement. 

Eligible Advances also shall not include advances applicable to the payment of any guaranty or excess servicing fees or lender paid
mortgage insurance premiums. Eligible Advances must have been actually incurred by the Servicer, and T&I Escrow Advances and Corporate Servicing Advances must fall under one of the 571 Codes in the Fannie Mae 571 Claims Guide. 

Notwithstanding anything to the contrary herein, after the date on which the underlying real estate/collateral is sold or disposed, the
loan or REO property is otherwise “liquidated” (including as a result of an event reported as Fannie Mae Action Code of 70, 71 or 72), or loans have a zero UPB as a result of an event reported as Fannie Mae Action Code of 60 or 65 (the
“Final Liquidation Date”), no Periodic Early Reimbursement Amounts will be paid by Fannie Mae for advances made by the Servicer after the Final Liquidation Date on that Mortgage Loan. In addition, all Periodic Early Reimbursement Amounts
must be repaid within one-hundred twenty (120) days after the Final Liquidation Date of the related loan, regardless of whether recoveries have actually been collected. 
 Section 4. Early Reimbursement Rate. Effective August 1, 2013 (the “Initial Reporting Cycle”), the Section of the EAF Agreement titled “Early Reimbursement
Rate” shall be amended and restated to provide as follows: 
 P&I Delinquency Advances: [    ]%

 T&I Escrow Advances: [    ]% 
 Corporate Servicing Advances: [    ]% 

 Legacy Servicing Advances shall have an Early Reimbursement Rate as provided in Schedule 2.

 The Early Reimbursement Rate for T&I Escrow Advances, Corporate Servicing Advances and Legacy Servicing Advances
(excluding Legacy Servicing Advances which constitute P&I Delinquency Advances) will be recalculated on the first day of each calendar month starting on September 1, 2013 and will be based on the cumulative Curtailment Rate for the
immediately preceding three (3) calendar months as follows: 
  

					
	 Curtailment Rate
	  	Early Reimbursement Rate	 
	 [    ]% - [    ]%
	  	 	[    	]% 
	 [    ]% - [    ]%
	  	 	[    	]% 
	 Less than [    ]%
	  	 	[    	]% 

 For purposes of this calculation, “Curtailment Rate” shall mean the percentage of the amount of
T&I Escrow Advances, Corporate Servicing Advances and Legacy Servicing Advances requested by Servicer to be reimbursed under this EAF Agreement which Fannie Mae determines are Eligible Advances and subject to reimbursement by Fannie Mae
hereunder. A Curtailment Rate of less than 60% may be considered a Stop Event by Fannie Mae. Any revised Early Reimbursement Rate shall become effective for the Periodic Early Reimbursement Amount applicable to the next Reporting Cycle ninety
(90) days after the Servicer is notified in writing by Fannie Mae of any revision. On or before August 15, 2013 Servicer shall pay Fannie Mae the sum of $[            ], or such
other amount agreed to by the parties, which amounts shall be applied to Periodic Early Reimbursements Amounts relating to Legacy Servicing Advances where the original advancing servicer was GMAC Mortgage, LLC, National City Bank, National City
Mortgage Services, Flagstar Capital Markets Corporation, Franklin Bank or Servicer. Any such amounts applied to Periodic Early Reimbursements Amounts shall not be included as an Eligible Advance after such date without the prior approval of Fannie
Mae. 
 With respect to (i) the Bank of America, N.A. servicing transfer and (ii) any servicing transfers occurring
after the date of this EAF Amendment, any Eligible Advances related to such servicing transfers will not be included in Curtailment Rate calculations until January 1, 2014. With respect to Mortgage Loans where Hayhurst Mortgage, Inc. or Bank
United was the original advancing servicer, any Eligible Advances related to such servicing transfers will not be included in Curtailment Rate calculations. 
 Section 5. Ongoing Reconciliation Period. The Section of the EAF Agreement titled “Ongoing Reconciliation Period” shall be amended to change the time period within which
Fannie Mae and/or its designee will reconcile the Report applicable to T&I Escrow Advances and Corporate Servicing Advances from “two (2) business days” to “five (5) business days.” 

Section 6. Renewal/Amendment Fee. [    ] ([    ]) per annum of the Early
Reimbursement Amount Limit, pro rated from July 1, 2013 to the scheduled end of the Early Reimbursement Period (December 31, 2013) and shall be payable as a renewal fee on the first business day after effective date. 

 Section 7. Continuing Effect of the EAF Agreement. Except as expressly
amended hereby, the provisions of the EAF Agreement are and shall remain in full force and effect. 
 Section 8.
Counterparts. This Fifth Amendment to EAF Agreement may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. 

IN WITNESS WHEREOF, each of the undersigned parties has caused this Fifth Amendment to EAF Agreement to be duly executed in its name by
one of its duly authorized officers, all as of the date first above written. 
  

									
	FANNIE MAE	 		 	GREEN TREE SERVICING LLC
					
	By:	 	  
	 		 	By:	 	  

	Name:	 	  
	 		 	Name:	 	  

	Title:	 	  
	 		 	Title:	 	  

	Date:	 	  
	 		 	Date:	 	  

 SCHEDULE 1 

 

					
	 Original Advancing Servicer or Originator
	  	 SSID Number
	 	 Transfer Date

	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]
	[                ]	  	[                ]	 	[                ]

 Advances made by Servicer relating to Mortgage Loans in each of the above referenced acquired portfolios after the
applicable Transfer date shall be Eligible Advances. 

 SCHEDULE 2 

 

					
	 Original Advancing Servicer
	  	 Legacy Advance Type; Early

Reimbursement rate
	 	 Transfer Date

	[                ]	  	 P&I Delinquency Advance: [    ]%
 T&I Escrow Advances: [    ]%
 Corporate Servicing Advances:
[    ]%
	 	[            ]
	[                ]	  	 P&I Delinquency Advance: [    ]%
 T&I Escrow Advances: [    ]%
 Corporate Servicing Advances:
[    ]%
	 	[            ]
	[                ]	  	 P&I Delinquency Advance: [    ]%
 T&I Escrow Advances: [    ]%
 Corporate Servicing Advances:
[    ]%
	 	[            ]
	[                ]	  	 P&I Delinquency Advance: [    ]%
 T&I Escrow Advances: [    ]%
 Corporate Servicing Advances:
[    ]%
	 	[            ]

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