Document:

Amendment No.3 to Receivables Purchase Agreement

  
 Exhibit 10.1

  
 AMENDMENT NO. 3 TO RECEIVABLES PURCHASE AGREEMENT

  
 THIS AMENDMENT NO. 3 TO RECEIVABLES PURCHASE
AGREEMENT, dated as of December 10, 2004 (this “Amendment”), is by and among Convergys Funding Corporation (the “Seller”), Convergys Corporation, as initial servicer (the
“Servicer”), Falcon Asset Securitization Corporation (“Falcon”), Fifth Third Bank, an Ohio banking corporation (“Fifth Third”), and JPMorgan Chase Bank, N.A., as
successor by merger to Bank One, NA, a national banking association having its main office in Chicago, Illinois, as successor by merger to Bank One, Michigan (together with Fifth Third and Falcon, the “Purchasers”), and
as “Falcon Agent” and “Administrative Agent”. 
  
 W I T N E S S E T H : 
  
 WHEREAS, the Seller, the Servicer, the Purchasers, the Falcon Agent and the Administrative Agent are parties to that certain Amended and Restated Receivables Purchase Agreement dated as of November 20, 2003 (as heretofore
amended, the “Agreement”); and 
  
 WHEREAS, the parties wish to amend the Agreement as hereinafter forth; 
  
 NOW, THEREFORE, in consideration of the premises herein contained, and for other good and valuable consideration, the receipt of which is hereby acknowledged, the parties hereto hereby agree as follows:

  
 1. Defined Terms. Capitalized terms used herein and not
otherwise defined shall have their meanings as attributed to such terms in the Agreement. 
  
 2. Amendments. 
  
 2.1. All
references in the Agreement to “Bank One, NA” and “Bank One” are hereby replaced with “JPMorgan Chase Bank, N. A.” and “JPMorgan Chase,” respectively. 
  
 2.2. Section 9.1(f)(iii) of the Agreement is hereby amended to delete
“8.00%” where it appears and substitute in lieu thereof “6.00%.” 
  
 2.3. Sections 13.1 through 13.5 of the Agreement are hereby deleted in their entirety and replaced with “[Intentionally deleted]”, all references to “Section 13.1” or “Section 13.5” are
hereby replaced with “a Funding Agreement” and all references to “Section 13.6” are hereby replaced with “Section 13.1”. 
  
 2.4. The following definitions in the Agreement are hereby deleted in their entirety: 
  
 Acquisition Amount 
 Adjusted Liquidity Price 
 Defaulting Financial Institution 
 Falcon Residual 
  

 Falcon Transfer Price 
 Falcon Transfer Price Deficit 
 Falcon Transfer Price Reduction 
 Non-Defaulting Financial Institution 
 Non-Renewing Financial Institution 
 Reduction Percentage 
 Terminating Financial Institution 
  
 2.5. The definitions in the Agreement of the following terms are hereby amended and restated in their entirety to read, respectively, as follows:

  
 “Concentration Limit” means,
at any time: 
  
 (i) for the United States Postal
Service, an amount equal to 25% of the Dollar Loss Reserve Floor; and 
  
 (ii) for any other Obligor and its Affiliates, considered as if they were one and the same Obligor, an amount equal to 25% of the Dollar Loss Reserve Floor, or such other amount (a “Special Concentration
Limit”) for such Obligor and its Affiliates as may be designated by the Falcon Agent and Fifth Third from time to time; provided that any Agent, the Required Financial Institutions or Fifth Third may, upon not less than three
Business Days’ notice to Seller, cancel any Special Concentration Limit. 
  
 “Defaulted Receivable” means a Receivable (i) which has been written off Seller’s books as uncollectible in the month of determination prior to becoming 91 days past the original due date
therefor, or (ii) as to which any payment, or part thereof, remains unpaid for 91-120 days from the original due date for such payment. 
  
 “Eligible Receivable” means, at any time, a Receivable: 
  
 (i) the Obligor of which is not (1) an Affiliate of any of the parties hereto, or (2) the United States of
America, any State of the United States of America, the District of Columbia or any governmental subdivision or agency of any of the foregoing (other than the United States Postal Service), 
  
 (ii) the Obligor of which is not the Obligor of (A) any
Charged-Off Receivable (other than as described in clause (v) of the definition of Charge-Off Receivable) or (B) Receivables more than 25% of which are Delinquent Receivables; provided, however, that there will be excluded from
Delinquent Receivables for purposes of this clause (ii) Receivables owing from the 4 largest Obligors which are more than 60 days past the original Invoice date therefor solely because of a bona fide dispute, as determined by the Servicer
with the consent of the Falcon Agent and Fifth Third, 
  
 (iii) which is not a Charged-Off Receivable, a Defaulted Receivable or a Delinquent Receivable, 
  

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 (iv) which by its terms is due and payable within 60 days of the original billing date
therefor and has not had its payment terms extended, 
  
 (v) which is either evidenced by an Invoice in substantially the form of one of the form contracts set forth on Exhibit IX hereto or otherwise approved by the Falcon Agent and Fifth Third in writing, or if such Receivables is an
Unbilled Receivable, has not been booked as an asset of the applicable Originator (without giving effect to any sale under the Transaction Documents) for more than 30 days, 
  
 (vi) which arises under a Contract: (A) which by its terms or by virtue of Section 9-404, 9-405 or 9-406 of
the UCC, does not require the Obligor under such Contract to consent to the transfer, sale or assignment of the rights to payment thereunder, (B) which, in the case of Contracts with the five largest Obligors of either Originator, does not contain a
confidentiality provision that purports to restrict the ability of any Purchaser to exercise its rights under this Agreement, including, without limitation, its right to review the applicable Invoice and the billing provisions of such Contract
unless such confidentiality provision has been waived, and (C) which, together with such Receivable, is in full force and effect and constitutes the legal, valid and binding obligation of the related Obligor enforceable against such Obligor in
accordance with its terms, 
  
 (vii) which arises
under a Contract and, unless such Receivable is an Unbilled Receivable, under an Invoice, that contains an obligation to pay a specified sum of money, contingent only upon the sale of goods or the provision of services by the applicable Originator,

  
 (viii) which, together with each Contract and
Invoice related thereto, does not contravene any law, rule or regulation applicable thereto (including, without limitation, any law, rule and regulation relating to truth in lending, fair credit billing, fair credit reporting, equal credit
opportunity, fair debt collection practices and privacy), 
  
 (ix) which satisfies all applicable requirements of the applicable Credit and Collection Policy and was generated in the ordinary course of the applicable Originator’s business, 
  
 (x) which, if such Receivable is an Installment Receivable,
relates to services which have been fully performed and, if applicable, to goods which have been sold and fully shipped, provided that the aggregate Outstanding Balance of all Installment Receivables included as Eligible Receivables shall not
exceed 2.5% of the aggregate Outstanding Balance of all Receivable or 0% thereof at any time while any one or more of Convergys Corporation’s senior unsecured long term debt ratings is less than BBB-from S&P or Fitch or Baa3 from
Moody’s, 
  
 (xi) which arises solely from
the sale of goods, the license of proprietary software or the provision of services to the related Obligor by an Originator, and not by any other Person (in whole or in part), 
  

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 (xii) as to which the Falcon Agent or Fifth Third has not notified Seller that the Falcon
Agent or Fifth Third has determined that such Receivable or class of Receivables is not acceptable as an Eligible Receivable, including, without limitation, because such Receivable arises under a Contract or an Invoice that is not acceptable to the
Falcon Agent or Fifth Third, and 
  
 (xiii) which
is not subject to any right of rescission or offset, any counterclaim or other defense (including defenses arising out of violations of usury laws) of the applicable Obligor against the applicable Originator, or any other Adverse Claim, and the
Obligor thereon holds no right as against such Originator to cause such Originator to repurchase goods the sale of which gave rise to such receivable (except with respect to sale discounts effected pursuant to the Contract or Invoice, or defective
goods returned in accordance with the terms of the Contract); provided, however, that amounts owed to AT&T for telephone, internet and related services shall not be deemed an impermissible right of offset for purposes of this
clause (xiii); 
  
 provided, however, that there shall be
excluded from “Eligible Receivables” (A) (1) the greater of (i) $15,000,000 and (ii) the portion of any Receivable as to which a reserve has been taken or a contra account has been established in any general ledger account (including but
not limited to account numbers 105202,105203, and 206124) related to accruals established for reasons related to contract negotiations and errors and omissions and (2) the portion of any Receivable as to which a Bonus Credit has been awarded (other
than as specifically listed in clause (A)(1) of this proviso), and (B) an amount equal to payments received from Obligors which have not yet been identified to particular Invoices. 
  
 “Funding Agreement” means any agreement or instrument executed by any Funding Source with
or for the benefit of Falcon or Fifth Third including, without limitation, that certain Asset Purchase Agreement dated as of December 19, 2004 by and among Falcon, JPMorgan Chase Bank, N.A. and the Falcon Agent, as the same may be amended, restated
or otherwise modified from time to time. 
  
 “Liquidity Termination Date” means December 18, 2005. 
  
 “Loss Ratio” means, on any date of determination, the highest three-month rolling average Default Ratio over the 12-month
period then most recently ended. 
  

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 “Loss Reserve” means, on any date, an amount equal to the greater of (i)
the Dollar Loss Reserve Floor, and (ii) the amount determined pursuant to the following formula: 
  

					
	2 x LR x LHR x NRB
	
	where:
			
	LR	  	=	  	the Loss Ratio;
			
	LHR	  	=	  	The Loss Horizon Ratio; and
			
	NRB	  	=	  	The Net Receivable Balance as of the last day of the month then most recently ended

  
 2.6.
The following new definition is hereby inserted in Exhibit I of the Agreement in its appropriate alphabetical order: 
  
 “Dollar Loss Reserve Floor” means, on any date of determination, (a) the Loss Reserve Floor as of the last day of the
month most recently ended multiplied by (b) the Net Receivables Balance as of the last day of the month most recently ended. 
  
 “Loss Reserve Floor” means 22.5%. 
  
 3. Absence of Amortization Event or Potential Amortization Event. In order to induce the Falcon Agent, the
Administrative Agent and the Purchasers to enter into this Amendment, the Seller hereby represents and warrants to the Falcon Agent, the Administrative Agent and the Purchasers that, both before and after giving effect to the amendments contained in
Section 2 hereof, no Amortization Event or Potential Amortization Event exists and is continuing as of the Effective Date (as defined in Section 4 below). 
  
 4. Effective Date. This Amendment shall become effective as of the date first above written (the “Effective Date”) upon
receipt by the Administrative Agent of (a) counterparts hereof duly executed by each of the parties hereto, (b) counterparts of that certain Asset Purchase Agreement dated as of December 19, 2004 by and among Falcon, JPMorgan Chase Bank, N.A. and
the Falcon Agent, and (c) amended and restated Fee Letters duly executed by the parties thereto. 
  
 5. Ratification. Except as expressly modified hereby, the Agreement, as amended hereby, is hereby ratified, approved and confirmed in all respects.

  
 6. Reference to Agreement. From and after the Effective
Date hereof, each reference in the Agreement to “this Agreement” or to “hereof”, “hereunder” or words of like import, and all references to the Agreement in any and all agreements, instruments, documents, notes,
certificates and other writings of every kind and nature shall be deemed to mean the Agreement as amended by this Amendment. 
  
 7. Costs and Expenses. The Seller agrees to pay all costs, fees, and out-of- pocket expenses (including reasonable attorneys’ fees and time
charges of attorneys for the Administrative Agent, the Falcon Agent and the Purchasers) incurred in connection with the preparation, execution and delivery of this Amendment. 
  
 8. CHOICE OF LAW. THIS AMENDMENT SHALL BE CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS (AND NOT THE LAW OF
CONFLICTS) OF THE STATE OF OHIO. 
  

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 9. Execution in Counterparts. This Amendment may be executed in any number of counterparts and by
different parties hereto in separate counterparts, each of which when so executed shall be deemed to be an original and all of which taken together shall constitute one and the same agreement. 
  
 <Signature pages follow> 
  

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 IN WITNESS WHEREOF, the Seller, the Servicer, the Purchasers, the Falcon and the
Administrative Agent have executed this Amendment as of the date first above written. 
  

			
	 CONVERGYS FUNDING CORPORATION

		
	 By:
	 	 /s/ Timothy M. Wesolowski

	 Name:
	 	 Timothy M. Wesolowski

	 Title:
	 	 Secretary and Treasurer

	
	 CONVERGYS CORPORATION

		
	 By:
	 	 /s/ Timothy M. Wesolowski

	 Name:
	 	 Timothy M. Wesolowski

	 Title:
	 	 Vice President and Treasurer

  

 7 

			
	 FIFTH THIRD BANK, AS A PURCHASER

		
	 By:
	 	 /s/ Robert O. Finley

	 Name:
	 	 Robert O. Finley

	 Title:
	 	 Vice President

  

 8 

			
	FALCON ASSET SECURITIZATION CORPORATION, AS A PURCHASER
		
	By:	 	 /s/ Sherri Gerner

	 Name:
	 	 Sherri Gerner

	 Title:
	 	 Authorized Signer

	
	JPMORGAN CHASE BANK N.A., INDIVIDUALLY, AS FALCON AGENT AND AS
ADMINISTRATIVE AGENT
		
	By:	 	 /s/ Sherri Gerner

	 Name:
	 	 Sherri Gerner

	 Title:
	 	 Vice President

  

 9Summary of Fiscal Year 2005 Cash Bonus Plan

 EXHIBIT 10.11 
  
 SUMMARY OF FISCAL YEAR 2005 CASH BONUS PLAN 
  
 Following is a summary of the fiscal 2005 cash bonus plan for executive officers of IMPAC Medical Systems, Inc. as approved
by the Compensation Committee of the Board of Directors in September 2004: 
  
 Fiscal 2005 Gross Revenue Target: $[*] million 
 Net Income Target: $[*] million 
  
 For the executive officers, 50% of the maximum bonus is based on the Gross
Revenue Target and 50% of the maximum bonus is based on the Net Income Target. 
  
 Executive officers will receive no bonus at 85% of the target amount and 100% of bonus at 105% of the target amount. The bonus amount continues to increase linearly up to 115% of the target amount, subject to the
maximum bonus limit. 
  
 The executive officers are eligible for
the following bonus ranges: 
  

							
	 Executive Officer

	  	Target
Bonus

	  	Maximum
Bonus

	Joseph K. Jachinowski	  	$	93,750	  	$	125,000
	James P. Hoey	  	$	93,750	  	$	125,000
	David A. Auerbach	  	$	93,750	  	$	125,000
	Kendra A. Borrego	  	$	37,500	  	$	50,000

  
 * Specific target levels have been
omitted in reliance on the response to Question 13 of the Current Report on Form 8-K Frequently Asked Questions dated November 23, 2004.

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