Document:

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                                                                     EXHIBIT 4.3

                               RIGHTS AGREEMENT

This Rights Agreement (the " Agreement") is made as of the 24th day of November,
1999 by and among GKN Holdings, Inc., a Delaware corporation (the "Company"),
Global Knowledge Network, Inc., a Delaware corporation ("Global Knowledge") and
the individuals and entities listed on Schedule 1 attached hereto ( each a
"Holder" and collectively the "Holders").

                                   RECITALS

(A) The Company and Global Knowledge have entered into that certain Agreement
and Plan of Merger (the "Merger Agreement") dated as of November 24, 1999, by
and among the Company, Professional Training Services, Inc., a Pennsylvania
corporation, Global Knowledge and the other Persons named therein and party
thereto.

(B) The Company has issued certain shares of its Series B Preferred Stock to the
Holders.

(C) The Company and the Holders desire to enter into an agreement granting the
Holders certain registration rights, information rights and other rights in
connection with its ownership of the Company's Series B Preferred Stock and any
future ownership of the capital stock of the Company which may be acquired upon
conversion of, or with respect to, the same.

(D) This Agreement is made pursuant to the Merger Agreement and the Company has
agreed to provide the rights set forth in this Agreement in order to induce the
Holders to enter into the Merger Agreement or consent to the Merger or both.

NOW, THEREFORE, in consideration of the promises and mutual agreements set forth
herein, the parties hereby agree as follows:
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                                   SECTION 1

       DEFINITIONS; RESTRICTIONS ON TRANSFERABILITY; REGISTRATION RIGHTS

1.1. Definitions. As used in this Agreement, the following terms shall have the
meanings set forth below:

"Adjusted Share Equivalent Number" sha11 mean the number of shares determined by
multiplying (I) the Exchange Share Equivalent Number by (2) the Adjusted
Exchange Quotient.

"Adjusted Exchange Quotient" shall mean the result obtained by dividing (1) the
product of (a) the "Applicable Conversion Value" (as such term is defined in
Article FOURTH, Section I. C5.(c) of the Charter) multiplied by (b) a fraction,
the numerator of which is the number of shares of the Company determined on a
Fully Diluted Basis and the denominator of which is the number of shares of
Global Knowledge determined on a Fully Diluted Basis, by (2) eighty percent
(80%) of the offering price per share of the Global Knowledge Common Stock in
the Qualified Offering.

"Charter" shall have the meaning assigned to such term in the Merger Agreement.
"Commission" shall mean the Securities and Exchange commission or any other
federal agency at the time administering the Securities Act.

"Common Stock" shall mean the common stock, without par value per share of the
Company.

"Conversion Stock" shall mean the Common Stock issued or issuable upon
conversion of the Series B Preferred Stock.

"Designated Representatives" shall mean not more than three (3) Persons selected
(and identified to the Company) by the Requisite Holders, as such term is
defined in the Merger Agreement.

"Exchange Act" shall mean the Securities Exchange Act of 1934, as amended, and
the rules and regulations of the Commission promulgated thereunder, all as the
same shall be in effect at the time.

"Exchange Share Equivalent Number" shall mean the number of shares of Global
Knowledge Common Stock which, upon issuance in an exchange pursuant to the
provisions of Section 3,1 hereof, equals the indirect percentage of Global
Knowledge Common Stock which was represented by the shares of the Company so
tendered, as of the date of such exchange, calculated in the case of both the
Company and Global Knowledge on a Fully-Diluted Basis.

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"Exchange Shares" shall mean any Global Knowledge Common Stock issued to the
Holders pursuant to the provisions of Section 3 hereof.

"Excluded Form" shall mean Forms S-4 or S-8 under the Securities Act as are
respectively in effect on the date hereof or any successor registration forms
under the Securities Act thereto subsequently adopted by the Commission.

"Fully Diluted Basis" shall mean, with respect to any Person, that at the
Exchange Date, all then outstanding options, warrants or other rights to acquire
the common stock of such Person have been exercised, and all the outstanding
securities convertible into or exchangeable for the common stock of such Person
shall have been so converted or exchanged.

"Global Knowledge Common Stock" shall mean the Common Stock $.01 par value per
share of Global Knowledge.

"Holder" means any Person party hereto and any other persons holding Registrable
Securities to whom the rights granted under this Agreement have been transferred
in accordance with the terms and conditions of this Agreement.

"Initial Public Offering" means the date of the consummation of-the first
offering of Common Stock or of any shares of the Global Knowledge Common Stock
which is registered pursuant to an effective registration statement filed by the
Company or Global Knowledge, as the case may be, under the Securities Act (other
than (i) a registration statement filed on Form S-4 or any successor form
thereto, relating to any merger, consolidation or other business combination by
the Company with one or more persons pursuant to which, if consummated, the
Company would be the surviving entity or (ii) a registration statement filed on
Form S-8 or any successor form thereto, with respect to the issuance of common
stock or rights to acquire common stock or securities, issued or granted to
employees or directors of; or consultants to, the Company).

"Initiating Holders" shall have the meaning given such term in Section 1.4(b).

"Person" shall mean and include an individual, a corporation, a partnership, a
trust, an unincorporated organization and a government or any department, agency
or political subdivision thereof.

"Qualified Offering" means an Initial Public Offering resulting in gross
proceeds to the Company of at least $30,000,000 (before underwriting fees,
expenses, commissions and discounts).

The terms "register", "registered" and "registration" refer to a registration
effected by preparing and filing a registration statement in compliance with the
Securities Act, and the declaration or ordering of the effectiveness of such
registration statement.

"Registrable Securities" shall mean (I) Conversion Stock, (2) the Exchange
Shares and (3) any Common Stock or Global Common Stock issued as (or issuable
upon conversion or exercise of any warrant, right or other security which is
issued as) a dividend or

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other distribution with respect to, or in exchange for or in replacement of, the
Series B Preferred Stock, the Exchange Shares or the Conversion Stock,
excluding, however, any Registrable Securities sold by a Person in a transaction
in which such Person's registration rights under this Agreement are not
transferred or assigned and excluding any securities if and so long as they have
been (A) sold to or through a broker or dealer or underwriter in a public
distribution or a public securities transaction, (B) previously sold in a
registration for sale by a Holder pursuant to this Agreement, or (C) sold in a
transaction exempt from the registration and prospectus delivery requirements of
the Securities Act under section 4(1) thereof, so that all transfer restrictions
and restrictive legends with respect thereto are removed upon the consummation
of such sale.

"Registration Expenses" shall have the meaning given such term in Section
1.4(d).

"Restricted Securities" shall mean the securities of the Company required to
bear the legend set forth in Section 1.3.

"Securities Act" shall mean the Securities Act of 1933, as amended, or any
similar federal statute and the rules and regulations of the Commission
thereunder, all as the same shall be in effect at the time.

"Selling Expenses" shall mean all underwriting discounts, selling commissions
and stock transfer taxes applicable to the securities registered by the Holders
and all fees and disbursements of counsel for the Holders (as limited by Section
1.7).

"Series B Preferred Stock" shall mean the Series B Preferred Stock of the
Company issued pursuant to the Merger Agreement.

"Violation" shall have the meaning given such term in Section 1.6(a).

1.2. Restrictions on Transferability. The Series B Preferred Stock, the Exchange
Shares and the Conversion Stock shall not be sold, assigned, transferred or
pledged except upon the conditions specified in this Agreement, which are
intended to ensure compliance with the provisions of the Securities Act. No
sale, assignment, transfer or pledge of the Series B Preferred Stock, the
Exchange Shares or the Conversion Stock shall be made unless the selling,
assigning, transferring or pledging Holder of such stock causes any proposed
purchaser, assignee, transferee, or pledgee thereof to take and hold such
securities subject to the provisions and upon the conditions specified in this
Agreement.

1.3. Restrictive Legend. (a) Each certificate representing (i) the Series B
Preferred Stock, (ii) the Exchange Shares, (iii) the Conversion Stock, and (iv)
any other securities issued in respect of the Series B Preferred Stock, the
Exchange Shares or the Conversion Stock or upon any stock split, stock dividend,
recapitalization, merger, consolidation or similar event (the "Restricted
Securities"), shall (unless otherwise permitted by the provisions of Section 1.4
below) be stamped or otherwise imprinted with a legend in the following form,
modified as appropriate (in addition to any legend required under applicable
state securities laws):

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THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED UNDER THE SECURITIES
ACT OF 1933, AS AMENDED (THE "ACT") OR UNDER THE SECURITIES LAWS OF ANY STATE.
THESE SECURITIES HAVE BEEN ACQUIRED FOR INVESTMENT AND NOT WITH A VIEW TO
DISTRIBUTION OR RESALE, AND MAY NOT BE RESOLD OR OTHERWISE TRANSFERRED WITHOUT
AN EFFECTIVVE REGISTRATION STATEMENT FOR SUCH SECURITIES UNDER SUCH ACT AND
APPLICABLE STATE SECURITIES LAWS, OR AN OPINION OF COUNSEL SATISFACTORY TO THE
CORPORATION THAT REGISTRATION IS NOT REQUIRED UNDER SUCH ACT AND APPLICABLE
STATE SECURITIES LAWS.

THE SECURITIES REPRESENTED HEREBY ARE SUBJECT TO THE RESTRICTION AND BENEFITS
SET FORTH IN THE FOLLOWING AGREEMENTS DATED AS THE DATE OF THIS CERTIFICATE: (I)
THE AGREEMENT AND PLAN OF MERGER BY AND AMONG THE CORPORATION, GLOBAL KNOWLEDGE
NETWORK, INC., PROFESSIONAL TRAINING SERVICES, INC. AND CERTAIN OTHER PERSONS;
(II) THE ESCROW AGREEMENT BY AND AMONG GLOBAL KNOWLEDGE NETWORK, INC., STATE
STREET BANK AND TRUST COMPANY AS ESCROW AGENT, AND THE SHAREHOLDERS'
REPRESENTATIVE NAMED THEREIN; (III) THE GUARANTY BY WELSH, CARSON, ANDERSON &
STOWE VIII LP; AND (IV) THE RIGHTS AGREEMENT AMONG THE CORPORATION, GLOBAL
KNOWLEDGE NETWORK, INC. AND CERTAIN OTHER PERSONS.

(b) The Holders, for themselves and each subsequent Holder, consent to the
Company making a notation on its records and giving instructions to any transfer
agent of the Restricted Securities in order to implement the restrictions on
transfer established in this Section I. The Holder of each certificate
representing Restricted Securities by acceptance thereof agrees to comply in all
respects with the provisions of this Section 1.3. Prior to any proposed sale,
assignment, transfer or pledge of any Restricted Securities, unless there is in
effect a registration statement under the Securities Act covering the proposed
transfer, the Holder thereof shall give written notice to the Company of such
Holder's intention to effect such transfer, sale, assignment, or pledge. Each
such notice shall describe the manner and circumstances of the proposed
transfer, sale, assignment or pledge in sufficient detail, if requested by the
Company, and shall be accompanied at such Holder's expense (except in the case
of transactions in compliance with Rule 144, so long as the Company is furnished
with evidence of compliance with such Rule, in which case the requirements set
forth in the balance of this sentence need not be complied with) by a written
opinion of legal counsel who shall be and whose legal opinion addressed to the
Company shall be, reasonably satisfactory to the Company, to the effect that the
proposed transfer of the Restricted Securities may be effected without
registration under the Securities Act, whereupon the Holder of such Restricted
Securities shall be entitled to transfer such Restricted Securities in
accordance with the terms of the notice delivered by the Holder to the Company.
Each certificate evidencing the Restricted Securities transferred as provided
above shall bear, except if such transfer is made pursuant to Rule 144, the
appropriate restrictive legend set forth in this Section 1.3 above or a
substantially similar legend unless the same is not required in order to
establish compliance with any provisions of the Securities Act. The Company
covenants that its policy will not be to require an opinion of counsel , other
than a letter

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from counsel to the Company, in routine Rule 144 transactions in which there is
no material question as to the availability of current information as referenced
in Rule 144(c), the Holder represents that such Holder has complied with Rule
144(d) and (e) in reasonable detail, the selling broker represents that it has
complied with Rule 144(f), and the Company is provided with a copy of the
Holder's notice of proposed sale.

1.4. Demand Registration.

(a) If the Company receives at any time six (6) months after the closing of the
Company's Initial Public Offering, a written request from the Holders of at
least twenty-five percent (25%) of the Registrable Securities then outstanding
that the Company file a registration on Form S-l (or similar successor forms)
under the Securities Act covering the registration of the Registrable Securities
for a public offering price of the Registrable Securities that would involve a
reasonably anticipated aggregate price to the public of $5,000,000 or more
(before underwriting fees, expenses, commissions and discounts), then the
Company shall within ten (10) business days after the receipt thereof, give
written notice of such request to all Holders, and use its best efforts to
effect, as soon as practicable, the registration under the Securities Act of all
Registrable Securities that the Holders request to be registered and included in
such registration, subject only to the limitations of this Section 1.4;
provided, that (i) the Company may, if its Board of Directors so determines in
the exercise of its reasonable good faith judgment that due to a pending or
contemplated acquisition or disposition or public offering or other similar
transaction involving the Company it would be inadvisable to effect such
registration pursuant to this Section 1.4 at such time, defer such registration
for a single period not to exceed ninety (90) calendar days in any six (6) month
period, and (ii) if the Company elects to defer the registration pursuant to the
terms of this sentence, it shall notify the Holders making the registration
request in writing of such deferral and no registration shall be deemed to have
occurred for purposes of this Agreement.

(b) If the Holders initiating the registration under this Section 1.4 (the
"Initiating Holders") intend to distribute the Registrable Securities covered by
their request by means of an underwriting, they shall so advise the Company as a
part of their request made pursuant to this Section 1.4 and the Company shall
include such information in the written notice referred to in Section 1.4(a)
hereof In such event, the right of any Holder to include such Holder's
Registrable Securities in such registration shall be conditioned upon Holder's
participation in such underwriting and the inclusion of such Holder's
Registrable Securities in the underwriting (unless otherwise mutually agreed by
a majority in interest of the Initiating Holders and such Holder) to the extent
provided herein. All Holders proposing to distribute their securities through
such underwriting shall enter into an underwriting agreement in customary form
with the managing underwriter or underwriters selected by the Company for such
underwriting.

(c) The Company is obligated to effect only one (1) such registration pursuant
to this Section 1.4.

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(d) All expenses incurred in connection with the registrations effected pursuant
to this Section 1.4 and one of the registrations pursuant to Section 4 hereof,
including, without limitation all federal and "blue sky" registration and
qualification fees, printers' and accounting fees and disbursements of counsel
for the Company (but excluding underwriters. Fees, expenses, commissions, and
discounts which shall be borne pro rata by the participating Holders) and with
respect to a registration pursuant to this Section 1.4, up to Twenty-Five
Thousand Dollars ($25,000.00) for the reasonable legal expenses of a single
legal counsel for the participating Holders (together the "Registration
Expenses") shall be borne by the Company; provided, however that the Company
shall not be required to pay the expenses of any registration under this Section
1.4, the request for which has been subsequently withdrawn by the Initiating
Holders unless such Initiating Holders elect to treat such withdrawn
registration request as a completed, effective registration for purposes of
determining the number of registrations the Company may be required to effect
pursuant to this Section 1.4, in which case the Holders of Registrable
Securities to have been registered shall bear all such Registration Expenses pro
rata on the basis of the number of shares to have been registered. Each Holder
participating in a registration pursuant to this Section 1.4 shall bear such
Holder's proportionate share of all discounts, commissions or other amounts
payable to underwriters in connection with such offering.

(e) The Holders' rights under this Section 1.4 shall terminate when the Holders
are permitted to sell their Registrable Securities under Rule 144 under the
Securities Act without regard to volume limitations set forth therein.

1.5. Piggyback Registrations.

(a) The Company shall notify all Holders of Registrable Securities in writing,
at least twenty (20) calendar days prior to filing any registration statement
under the Securities Act for purposes of effecting a public offering of
securities of the Company (including, but not limited to, registration
statements relating to secondary offerings of securities of the Company, but
excluding registration statements on an Excluded Form or relating to any
employee benefit plan or a corporate reorganization) and shall afford each such
Holder an opportunity to include in such registration statement all or any part
of the Registrable Securities then held by such Holder. Each Holder desiring to
include in any such registration all or any part of the Registrable Securities
held by such Holder shall, within ten (10) calendar days after receipt of the
above described notice from the Company, so notify the Company in writing, and
in such notice shall inform the Company of the number of Registrable Securities
such Holder wishes to include in such registration statement. If a Holder
decides not to include all of its Registrable Securities in any registration
statement thereafter filed by the Company, such Holder shall nevertheless
continue to have the right to include any Registrable Securities in any
subsequent registration statement or registration statements as may be filed by
the Company with respect to offerings of its securities, all upon the terms and
conditions set forth herein.

(b) If the registration statement under which the Company gives notice under
this Section 1.5 is for an underwritten offering, the Company shall so advise
the Holders of Registrable Securities. In such event, the right of any such
Holder's Registrable Securities to be

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included in a registration pursuant to this Section 1.5 shall be conditioned
upon such Holder's participation in such underwriting and the inclusion of such
Holder's Registrable Securities in the underwriting to the extent provided
herein. All Holders proposing to distribute their Registrable Securities through
such underwriting shall enter into an underwriting agreement in such customary
form with the managing underwriter or underwriters selected for such
underwriting. If any Holder disapproves of the terms of any such underwriting,
such Holder may elect to withdraw therefrom by written notice to the Company and
the managing underwriter or underwriters, delivered at least five (5) calendar
days prior to the effective date of the registration statement. Any Registrable
Securities excluded or withdrawn from such underwriting shall be excluded and
withdrawn from the registration.

(c) The Company shall use its best efforts to include the shares of Common Stock
of any requesting Holder of Registrable Securities under this Section 1.5. With
respect to registrations pursuant to this Section 1.5 that do not involve a
demand registration which is covered by Section 1.4 above, if a registration
pursuant to this Section 1 5 involves an underwritten offering and the managing
underwriter or underwriters advises the Company in writing that, in its or their
opinion, the total number of shares of Common Stock to be included pursuant to
this Section 1.5, exceeds the maximum number of shares of Common Stock specified
by the managing underwriter(s) that may be distributed in view of such
underwriter(s)' assessment of market conditions, then the Company shall include
in such registration only such maximum number of Registrable Securities which,
in the reasonable opinion of such underwriter or underwriters, can be sold in
the following order of priority: (i) first, all of the shares of Common Stock
that the Company proposes to sell for its own account, if any; (ii) second, the
Registrable Securities of those having rights senior to the Holders requested to
be included in such registration, and (iii) third, the Registrable Securities of
Holder(s) (including Holders or Holders of Registrable Securities having rights
pari passu with the Holders' Registrable Securities) of Registrable Securities
requested to be included in such registration; provided, that in no event shall
the Holders be prohibited from selling at least twenty-five percent (25%) of the
shares sold in such offering by Persons other than the Company. To the extent
that shares of Common Stock to be included in the registration must be allocated
among the Holder(s) of Registrable Securities pursuant to clause (iii) above,
such shares shall be allocated pro rata among the Holder(s) of Registrable
Securities based on the number of shares of Common Stock that such Holder(s) of
Registrable Securities shall have requested to be included therein subject to
the proviso set forth in clause (iii) above.

(d) All Registration Expenses incurred in connection with a registration
pursuant to this Section 1.5 shall be borne by the Company to the same extent
set forth in Section 1.4(d) hereof

(e) The Holders' rights under this Section 1.5 shall terminate when the Holders
are permitted to sell their Registrable Securities under Rule 144 under the
Securities Act without regard to volume limitations set forth therein.

1.6. Indemnification. In the event any Registrable Securities are included in a
registration statement under Sections 1.4 or 1.5:

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(a) To the extent permitted by law, the Company shall indemnify and hold
harmless each Holder, the partners, officers and directors of each Holder, any
underwriter (as defined in the Securities Act) for such Holder and each Person,
if any, who controls such Holder or underwriter within the meaning of the
Securities Act or the Exchange Act, against any losses, claims, damages, or
liabilities (joint or several) to which they may become subject under the
Securities Act, the Exchange Act or other federal or state law, insofar as such
losses, claims, damages or liabilities (or actions in respect thereof) arise out
of or are based upon any of the following statements, omissions or violations
(collectively, a "Violation"):

(i) any untrue statement or alleged untrue statement of a material fact
contained in such registration statement, including any preliminary prospectus
or final prospectus contained therein or in any amendments or supplements
thereto,

(ii) the omission or alleged omission to state therein a material fact required
to be stated therein, or necessary to make the statements therein not
misleading, or

(iii) any violation or alleged violation by the Company of the Securities Act,
the Exchange Act, any federal or state securities law or any role or regulation
promulgated under the Securities Act, the Exchange Act or any federal or state
securities law in connection with the offering covered by such registration
statement,

and the Company shall reimburse each such Holder, or partner, officer, director,
underwriter or controlling Person of such Holder for any legal or other expenses
reasonably incurred by them, as incurred, in connection with Investigating or
defending any such loss, claim, damage, liability or action; provided, however,
that the indemnity agreement contained in this Section 1.6 shall not apply to
amounts paid in settlement of any such loss, claim, damage, liability or action
if such settlement is effected without the consent of the Company (which consent
shall not be unreasonably withheld or delayed), nor shall the Company be liable
in any case for any such loss, claim, damage, liability or action to the extent
that it arises out of or is based upon a Violation which occurs in reliance upon
and in conformity with written information furnished expressly for use in
connection with such registration by such Holder, or a partner, officer,
director, underwriter or controlling Person of such Holder.

(b) To the extent permitted by law, each selling Holder shall indemnify and
hold harmless the Company, each of its officers and directors who have signed
the registration statement, each Person, if any, who controls the Company within
the meaning of the Securities Act, any underwriter and any other Holder selling
securities under such registration statement or any of such other Holder's
partner, directors or officers or any Person who controls such Holder within the
meaning of the Securities Act or the Exchange Act, against any losses, claims,
damages, or liabilities (joint or several) to which the Company or any such
director, officer, controlling Person of such other Holder may become subject
under the Securities Act, the Exchange Act or other federal or state law,
insofar as such losses, claims, damages or liabilities (or actions in respect
thereof) arise out of or are based upon any Violation, in each case to the
extent (and only to the extent) that such Violation occurs in reliance upon and
in conformity with written information furnished by such Holder expressly for
use in connection with such

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registration; and each such Holder shall reimburse any legal or other expenses
reasonably incurred by the Company or any such director, officer, controlling
Person of such other Holder in connection with investigating or defending any
such loss, claim, damage, liability or action; provided, however, that the
indemnity agreement contained in this Section 1.6 shall not apply to amounts
paid in settlement of any such loss, claim, damage, liability or action if such
settlement is effected without the consent of the Holder (which consent shall
not be unreasonably withheld or delayed), and provided, that the total amounts
payable in indemnity by a Holder under this Section 1. 6(b) in respect of any
Violation shall not exceed the net proceeds received by such Holder in the
registered offering out of which such Violation arises.

(c) Promptly after receipt by an indemnified party under this Section 1.6 of
notice of the commencement of any action (including any governmental action),
such indemnified party shall if a claim in respect thereof is to be made against
any indemnifying party under this Section 1.6, deliver to the indemnifying party
a written notice of the commencement thereof and the indemnifying party shall
have the right to participate in, and, to the extent the indemnifying party so
desires, jointly with any other indemnifying party similarly noticed, to assume
the defense thereof with counsel mutually satisfactory to the parties; provided,
however, that an indemnified party shall have the right to retain its own
counsel, with the fees and expenses to be paid by the indemnifying party, if
representation of such indemnified party by the counsel retained by the
indemnifying party would be inappropriate due to actual or potential differing
interests between such indemnified party and any other party represented by
such counsel in such proceeding. The failure to deliver notice to the
indemnifying party within a reasonable time of commencement of any such action,
if materially prejudicial to its ability to defend such action, shall relieve
such indemnifying party of any liability to the indemnified party under this
Section 1.6, but the omission so to deliver written notice to the indemnifying
party shall not relieve it of any liability that it may have to any indemnified
party otherwise than under this Section 1.6.

(d) In order to provide for just and equitable contribution to joint liability
under the Securities Act in any case in which either (A) any Holder exercising
rights under this Agreement, or any controlling Person of any such Holder, makes
a claim for indemnification pursuant to this Section 1.6 but is judicially
determined (by the entity of a final judgment or decree by a court of competent
jurisdiction and the expiration of time to appeal or the denial of the last
right of appeal) that such indemnification may not be enforced in such case
notwithstanding the fact that this Section 1.6 provides for an indemnification
in such case, or (B) contribution under the Securities Act may be required on
the part of any such selling Holder or any such controlling Person in
circumstances in which indemnification is provided under this Section 1.6,
then, and in each such case, the Company or such Holder shall contribute to the
aggregate losses, claims, damages or liabilities as is appropriate to reflect
not only the relative benefits received by the indemnified party, as well as any
other relevant equitable considerations. The relative fault of such indemnifying
party and indemnified parties shall be determined by reference to, among other
things, whether any action in question, including any untrue or alleged untrue
statement of a material fact or omission or alleged omission to state a material
fact, has been made by, or relates to information supplied by, such indemnifying
party or indemnified parties, and the parties' relative intent, knowledge,
access to information and opportunity to

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correct or prevent such action; provided, however, that, in any such case, (1)
no Holder shall be required to pay an amount in excess of the net proceeds of
the sale of such Registrable Securities received by such Holder pursuant to such
registration statement; and (2) no Person guilty of fraudulent misrepresentation
(within the meaning of Section 11 (F) of the Securities Act) shall be entitled
to contribution from any Person who was not guilty of such fraudulent
misrepresentation.

(e) The obligations of the Company and Holders under this Section 1.6 shall
survive the completion of any offering of Registrable Securities in a
registration statement, and the termination of this Agreement.

1.7. Furnish Information. It shall be a condition precedent to the obligations
of the Company to take action pursuant to Sections 1.4 and 1.5 that the Holders
shall furnish to the Company such information regarding themselves, the
Registrable Securities held by them and the intended method of disposition of
such securities as shall be required to effect the registration of their
Registrable Securities.

1.8. Rule 144 Reporting. With a view to making available the benefits of certain
rules and regulations of the Commission that may at any time permit the sale of
the Restricted Securities to the public without registration, after such time as
a public market exists for the Common Stock of the Company, the Company agrees
to:

(a) Make and keep public information available (subject to lawful confidential
treatment of sensitive or proprietary information), as those terms are
understood and defined in Rule 144 under the Securities Act, at all times after
the effective date that the Company becomes subject to the reporting
requirements of the Securities Act or the Exchange Act;

(b) File with the Commission in a timely manner all reports and other documents
required of the Company under the Securities Act and the Exchange Act (at any
time after it has become subject to such reporting requirements); and

(c) So long as a Holder owns any Restricted .Securities, to furnish to the
Holder forthwith upon request a written statement by the Company as to its
compliance with the reporting requirements of said Rule 144 (at any time after
ninety (90) calendar days after the effective date of the first registration
statement filed by the Company for an offering of its securities to the general
public), and of the Securities Act and the Exchange Act (at any time after it
has become subject to such reporting requirements), a copy of the most recent
annual or quarterly report of the Company, and such other reports and documents
of the Company and other public information in the possession of or reasonably
obtainable by the Company as a Holder may reasonably request in availing itself
of any rule or regulation of the Commission allowing a Holder to sell any such
securities without registration.

1.9 Transfer of Registration Rights. A Holder's rights pursuant to this
Agreement may be assigned, transferred or otherwise conveyed by any Holder to a
Person acquiring not less than 50,000 shares, or, if less than 50,000 shares,
one hundred percent (100%) of the Registrable

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Securities of the transferring Holder; provided, that the Company is given prior
notice by such transferee, stating the name and address of such transferee and
said transferee's agreement to be bound by the provisions of this Agreement.
Notwithstanding the foregoing, the rights to cause the Company to register
securities may be assigned to any spouse (other than pursuant to any divorce or
separation proceedings or settlement), parents, children {natural or adopted),
stepchildren, grandchildren, a trust for the benefit or affiliate of a Holder or
affiliate of a corporate Holder, without compliance with this Section 1.9;
provided, that written notice thereof is promptly given to the Company.

1.10. Special Assurances: Suspensions. Etc. (a) If, in the opinion of outside
counsel to the Company, it is necessary or appropriate in order to comply with
any applicable rule, regulation or release promulgated by the Commission, the
Company's obligations under this Section 1 shall be conditioned upon each Holder
whose Registrable Securities are being registered executing and delivering to
the Company an appropriate agreement, in the form satisfactory to such counsel
for the Company, that such Holder will comply with all prospectus delivery
requirements of the Securities Act and with all anti-stabilization, anti-
manipulation and similar provisions of Section 10 of the Exchange Act, and any
rules issued thereunder by the Commission, and will furnish to the Company
information about sales made in such public offering. The Holders of Registrable
Securities included in the registration statement will not (until further
notice) effect sales thereof after receipt of telegraphic or written notice from
the Company to suspend sales to permit the Company to correct or update a
registration statement or prospectus; but the obligations of the Company with
respect to maintaining any registration statement current and effective shall be
extended by a period of days equal to the period such suspension is in effect.

(b) At the end of the period during which the Company is obligated to keep any
registration statement current and effective {and any extensions thereof
required by the preceding paragraph), the Holders of Registrable Securities
included in the registration statement shall discontinue sales of such
Registrable Securities pursuant to such registration statement upon receipt of
notice from the Company of its intention to remove from registration the
securities covered by such registration statement which remain unsold, and such
Holder shall notify the Company of the number of shares registered which remain
unsold immediately upon receipt of such notice from the Company.

1.11. Holdback Agreements. Each Holder hereby agrees that such Holder shall not,
to the extent requested by the Company and the managing  underwriters(s) of
Common Stock of the Company, sell or otherwise transfer or dispose of any
Registrable Securities (other than Registrable Securities being registered in
such offering) for up to that period of time following the effective date of a
registration statement of the Company filed under the Securities Act as is
requested by the managing underwriter(s) of such offering, not to exceed ninety
(90) calendar days.

                                       12
<PAGE>

                                   SECTION 2

           INFORMATION AND INSPECTION RIGHTS; AFFIRMATIVE COVENANTS

2.1.lnformation Rights. Prior to an Initial Public Offering and so long as a
Holder continues to hold no fewer than 100,000 Registrable Securities, each such
Holder (a "Qualified Holder"), and any of such Qualified Holder's transferees
that have been transferred information rights in accordance with Section 2.4
below, shall be entitled to receive, and the Company shall mail to such
Qualified Holders or their transferees, as applicable, at the times specified,
the following reports;

(a) As soon as practicable after the end of each fiscal year, and in any event
within ninety (90) calendar days thereafter, an audited consolidated balance
sheet of the Company as of the end of such fiscal year, and the related
consolidated statements of income, stockholders' equity and cash flows of the
Company for such year, prepared in accordance with generally accepted accounting
principles consistently applied.

(b) Contemporaneously with delivery to Holders of the Company's Common Stock, a
copy of each report of the Company delivered to the Holders of Common Stock.

(c) As soon as practicable after the end of the first, second and third
quarterly accounting periods in each fiscal year of the Company, and in any
event within forty-five (45) calendar days thereafter, an unaudited consolidated
balance sheet of the Company as at the end of such quarterly period, and the
related unaudited consolidated statements of income, stockholder's equity and
cash flow for such quarterly period and for the current fiscal year to date.
Such financial statements shall be prepared in accordance with generally
accepted accounting principles consistently applied (other than accompanying
notes), all in reasonable detail, subject to year-end audit adjustments.

(d) As soon as practicable after the end of each fiscal year, and in any event
within ninety (90) calendar days thereafter, a budget for the ensuing fiscal
year, prepared on a monthly basis, including balance sheets and sources and
applications of funds statements for such months.

In addition to the foregoing rights, from and after the delivery by the Company
of any notice of Qualified Offering or notice of optional redemption in
accordance with and as contemplated by the Charter, the Designated
Representatives shall have reasonable access to directors, officers and
management of and consultants to the Company and its books and records for the
purpose of conducting reasonable due diligence with respect to the Company's
business, prospects and then current plans.

2.2. Confidentiality.  The Qualified Holders and their transferees shall hold
all financial information furnished to them pursuant to this Section 2 in
confidence and shall not furnish any such financial information to any third
parties except when required by law or with the written consent of the Company.

                                       13
<PAGE>

2.3. Inspection Rights. In addition to whatever rights the Qualified Holders and
any of their transferees may have under applicable law, for so long as the
Qualified Holders and the Qualified Holders' transferees hold not fewer than
100,000 Registrable Securities, such Qualified Holders or their transferees, as
applicable, shall also have the right, exercisable at their expense and through
the Designated Representatives, to visit and inspect any of the properties of
the Company or any of its subsidiaries, to examine its books of account and
records, and to discuss their affairs, finances and accounts with their
directors, officers, management and consultants) all at such reasonable times
and as often as may be reasonably requested without significant disruption of
the business of the Company; provided, however, that the Company shall not be
obligated to provide any information that it reasonably considers to be a trade
Secret or to contain confidential information of other parties.

2.4. Transfer of Rights.

(a) Conditions for Transfer. The rights set forth in Sections 2.1 and 2.3 may be
transferred by any Qualified Holder to a transferee or assignee in connection
with any transfer or assignment of Registrable Securities; provided that (a)
such transfer must otherwise be effected in accordance with applicable
securities laws; (b) such prior notice of such transfer or assignment is given
to the Company; and (c) such transferee or assignee is either (i) a wholly-owned
subsidiary of the Qualified Holder or (ii) acquires from the Qualified Holder at
least 100,000 shares of such Qualified Holder's Registrable Shares (as
appropriately adjusted for stock splits, combinations and the like).

(b) Limit on Information Provided to Transferees. In the event that the Company
reasonably determines that provision of information and/or access to Company
properties and records to a transferee would materially adversely impact its
proprietary position or that the transferee is a competitor of the Company, such
information may be redacted prior to being furnished hereunder and such access
may be limited in a manner reasonably determined by the Company to be necessary
to avoid said adverse impact to the Company.

                                   SECTION 3

                                EXCHANGE RIGHTS

3.1. Exchange Rights. In the event that Global Knowledge determines that it
intends to conduct an Initial Public Offering of its common stock prior to the
closing of the Initial Public Offering of the Company's Common Stock, then, not
less than sixty (60) calendar days prior to the filing by Global Knowledge of a
registration statement with the Commission with respect thereto, Global
Knowledge shall give notice of such intention (the "Filing Notice") to the
Holders of Series B Preferred Stock and Conversion Stock. Each Holder, by notice
to the Company (the "Exchange Notice") given not later than two (2) years
following the closing of such Initial Public Offering) shall have the right to
elect to tender irrevocably all or any portion of such Holder's Series B
Preferred Stock or Conversion Stock or both in exchange for a number of Exchange
Shares equal to the Exchange Share Equivalent Number. Any such tender may be
made conditional upon completion by Global Knowledge of such Initial Public
Offering. In the

                                       14
<PAGE>

case that such Initial Public Offering is a Qualified Offering within the
meaning of Article FOURTH, Section I. C5.(e) of the Company's Charter, each
Holder shall have the right, during the Election Period (as defined in the
Charter), to give notice to Global Knowledge that such Holder elects to receive,
upon an exchange hereunder, and in lieu of the Exchange Share Equivalent Number,
the Adjusted Exchange Share Equivalent Number. The exchange rights herein
granted are subject to all of the provisions of the Charter, including the right
of the Company to redeem shares of the Series B Preferred Stock.

3.2. Exchange Closing. The closing of the exchange contemplated by Section 3.1
shall take place on the tenth (10th) calendar day following the Exchange Notice
(the "Exchange Date"), by surrender by the exchanging Holder of the certificates
for the Common Stock or Series B Preferred Stock being tendered, duly endorsed
or accompanied by duly executed stock powers, with signatures guaranteed, in
exchange for certificates for the Exchange Shares so issued in exchange. No
dividends will be paid with respect to any Series B Preferred Stock surrendered
in such exchange.

3.3. Substitution of Rights. Following or simultaneous with any exchange
pursuant to Section 3.1, the Holders of the Exchange Shares shall have the same
rights under this Agreement as they were afforded with respect to the shares of
the Company so tendered, and all references herein to "the Company" shall be
deemed references to "Global Knowledge" unless the context specifically
otherwise requires.

                                   SECTION 4

                           REGISTRATION ON FORM S-3.

4.1. If at any time prior to the date which is five (5) years after the
effective date of a Initial Public Offering, Holders (including any of their
permitted transferees) of at least twenty-five percent (25%) of the Registrable
Securities then outstanding (the "Initiating S-3 Holders") request that the
Company file a registration statement on Form S-3 (or any successor form to Form
S-3) for a public offering of the Registrable Securities that would involve a
reasonably anticipated aggregate price to the public of $2,000,000 or more,
before underwriting fees, expenses, commissions and discounts, and the Company
is then a registrant entitled to use Form S-3 (or any successor form to Form S-
3) to register the Registrable Securities for such an offering, the Company
shall use its best efforts to cause such Registrable Securities to be registered
for the offering on such form, provided, however, that the Company shall not be
obligated to effect more than one (1) registration pursuant to this Section 4 in
any twelve (12) month period.

The Company will:

(i) promptly give written notice of the proposed registration to all other
Holders of Registrable Securities, and

(ii) as soon as practicable, use its best efforts to effect such registration
(including, without limitation, the execution of an undertaking to file post-
effective amendments,

                                       15
<PAGE>

appropriate qualification under applicable blue sky or other state securities
laws and appropriate compliance with applicable regulations issued under the
Securities Act and any other governmental requirements or regulations) as may be
so requested and as would permit or facilitate the sale and distribution of all
or such portion of such Registrable Securities as are specified in such request,
together with all or such portion of the Registrable Securities of any Holder or
Holders joining in such request as are specjfied in a written request received
by the Company within thirty (30) calendar days after receipt of such written
notice from the Company. The substantive provisions of Section 4(b) shall be
applicable to each registration initiated under this Section 4.

Notwithstanding the foregoing, the Company shall not be obligated to take any
action pursuant to this Section 4:

         (A) in any particular jurisdiction in which the Company would be
required to execute a general consent to service of process in effecting such
registration, qualification or compliance unless the Company is already subject
to service in such jurisdiction and except as may be required by the Securities
Act;

         (B) during the period starting with the date sixty (60) calendar days
prior to the filing of, and ending on a date six (6) months following the
effective date of, a registration statement (other than with respect to a
registration statement relating to a Rule 145 transaction, an offering solely to
employees or any other registration which is not appropriate for the
registration of Registrable Securities); provided, that the Company is actively
employing in good faith all reasonable efforts to cause such registration
statement to become effective;

         (C) if the Company shall furnish to each such Holder a certificate
signed by the President of the Company stating that in the good faith judgment
of the Board of Directors it would he seriously detrimental to the Company or
its shareholders for registration statements to be filed in the near future,
then the Company's obligation to use its best efforts to file a registration
statement shall be deferred for a period not to ninety (90) calendar days from
the receipt of the request to file such registration by such Holder within any
six month period; or

         (D) with respect to any Registrable Securities, after the Company has
effected three (3) such registrations covering such Registrable Securities
pursuant to this Section 4, said registration has been declared effective and
the securities offered pursuant to such registration have been sold.

(b) Underwriting. If the written request for registration of the Initiating S-3
Holders requests an underwritten offering of Registrable Securities, then the
right of any Holder to registration pursuant to this Section 4 shall be
conditioned upon such Holder's participation in the underwriting arrangements
required by this Section 4 and the inclusion of such Holder's Registrable
Securities in the underwriting to the extent requested to the extent provided
herein.

(i) The Company shall (together with all Holders proposing to distribute their
securities through such underwriting) enter into an underwriting agreement in
customary form

                                       16
<PAGE>

with the managing underwriter selected for such underwriting by a majority in
interest of the Initiating S-3 Holders (which managing underwriter shall be
reasonably acceptable to the Company). Notwithstanding any other provision of
this Section 4, if the managing underwriter advises the Initiating S-3 Holders
in writing that marketing factors require a limitation of the number of shares
to be underwritten, then the Initiating S-3 Holders shall so advise all holders
of Registrable Securities and the number of shares of Registrable Securities
that may be included in the registration and underwriting shall be allocated
among all Holders thereof in proportion, as nearly as practicable, to the
respective amounts of Registrable Securities held by such Holders at the time of
filing the registration statement. No Registrable Securities excluded from the
underwriting by reason of the underwriter's marketing limitation shall be
included in such registration.

(ii) The Company shall be entitled to include in any registration statement
referred to in this Section 4, for sale in accordance with the method specified
by the Initiating S-3 Holders, shares of Common Stock to be sold by the Company
for its own account, except as and to the extent that, in the opinion of the
managing underwriter (if such method of disposition shall be an underwritten
public offering) or in the opinion of the Board of Directors of the Company (if
such method of disposition is not an underwritten public offering) such
inclusion would adversely affect the marketing of the Registrable Securities to
be sold.

(iii) If any Holder of Registrable Securities disapproves of the terms of the
underwriting, such Person may elect to withdraw therefrom by written notice to
the Company, the managing underwriter and the Initiating S-3 Holders. The
Registrable Securities and/or other securities so withdrawn shall also be
withdrawn from registration, and such Registrable Securities shall not be
transferred in a public distribution prior to ninety (90) calendar days after
the effective date of such registration; provided, however, that, if, by the
withdrawal of such Registrable Securities, a greater number of Registrable
Securities held by other Holders may be included in such registration (up to the
maximum of any limitation imposed by the underwriters), then the Company shall
offer to all Holders who have included Registrable Securities in the
registration the right to include additional Registrable Securities in the same
proportion used in determining the underwriter limitation in this Section 4(b).

                                   SECTION 5

                                 MISCELLANEOUS

5.1. Governing Law. This Agreement shall be governed in all respects by the
laws of the State of Delaware, without regard to conflicts of law provisions.

5.2. Successors and Assigns. Except as otherwise provided herein, the provisions
hereof shall inure to the benefit of, and be binding upon, the successors,
assigns, heirs, executors and administrators of the parties hereto.

5.3. Integration: Amendment. This Agreement and the other documents delivered
pursuant hereto constitute the full and entire understanding and agreement
among the parties

                                       17
<PAGE>

with regard to the subjects hereof and thereof, and supersede any previous
agreement or understanding between or among the parties with respect to such
subjects. No party shall be liable or bound to any other party in any manner by
any warranties, representations or covenants except as specifically set forth
herein or therein. Except as expressly provided herein neither this Agreement
nor any term hereof may be amended, waived, discharged or terminated other than
by a written instrument signed by the party against whom enforcement of any such
amendment, waiver, discharge or termination is sought; provided, however, that,
with the written consent of the Company and Holders of at least a two-thirds
majority in interest of the Registrable Securities then outstanding may waive,
modify or amend, on behalf of all parties hereto, any provisions of this
Agreement or terminate this Agreement in its entirety.

5.4. Notices, Etc. (a) All notices and other communications required or
permitted hereunder (including information required to be delivered pursuant to
the provisions of Sections 2.1 and 2.3) shall be in writing and shall be deemed
duly given, two (2) business days after it is mailed by registered or certified
mail, postage prepaid, or otherwise delivered by hand or by messenger or by
facsimile transmission with receipt, addressed (a) if to the Holders to the
Holders' Representative (as such term is defined in the Merger Agreement) or at
the Holder's address set forth in the records of the Company, or at such other
address furnished by the Holders to the Company in writing, or (b) if to the
Company or Global Knowledge, at its principal office at One Van De Graff Drive,
Burlington, MA 01803 and addressed to the attention of the President, or at
such other address as the Company or Global Knowledge shall have furnished to
the Holders and any of their transferees in writing.

(b) Each such notice or other communication shall for all purposes of this
Agreement be treated as effective or having been given when delivered if
delivered personally, or, if sent by mail, at the earlier of its receipt or
three (3) calendar days after the same has been deposited in a regularly
maintained receptacle for the deposit of the United States mail, addressed and
postage prepaid as aforesaid.

5.5. Counterparts. This Agreement may be executed in any number of counterparts,
each of which shall be enforceable against the parties actually executing such
counterparts, and all of which together shall constitute one instrument.

5.6. Severability. In the event that any provision of this Agreement becomes or
is declared by a court of competent jurisdiction to be illegal, unenforceable or
void, this Agreement shall continue in full force and effect without said
provision; provided, that no such severability shall be effective if it
materially changes the economic benefit of this Agreement to any party.

5.7. Titles and Subtitles. The titles and subtitles used in this Agreement are
used for convenience only and are not considered in construing or interpreting
this Agreement.

5.8. Specific Performance. Each of the Holders acknowledges and agrees that the
Holders would be damaged irreparably in the event any of the provisions of this
Agreement are not performed in accordance with their specific terms or otherwise
are breached. Accordingly, each of the Holders agrees that the Holders shall be
entitled to an injunction or injunctions to

                                       18
<PAGE>

prevent breaches of the provisions of this Agreement and to enforce specifically
this Agreement and the terms and provisions hereof in any action instituted in
any court of the United States or any state thereof having jurisdiction over the
Company and Global Knowledge and the matter, in addition to any other remedy to
which they may be entitled, at law or in equity.

                   [SIGNATURES APPEAR ON THE FOLLOWING PAGE]

                                       19
<PAGE>

         IN WITNESS WHEREOF, the foregoing Agreement is hereby executed as of
the date first above written.

                                          GKN HOLDINGS, INC.

                                          By: /s/ STACEY M. CANNON
                                              ---------------------------
                                          Title: Secretary
                                                 ------------------------

                                          GLOBAL KNOWLEDGE NETWORK, INC.

                                          By: /s/ STACEY M. CANNON
                                              ---------------------------
                                          Title: Vice President, General
                                                 Counsel and Secretary
                                                 ------------------------

                                          PROFESSIONAL TRAINING SERVICES, INC.

                                          By: /s/ THOMAS SAMPH
                                              ---------------------------
                                          Title: President
                                                 ------------------------

                                          /s/ PATRICIA ROBERTS
                                          -------------------------------
                                          Patricia Roberts

                                          /s/ MICHAEL LEVINSON
                                          -------------------------------
                                          Michael Levinson

                                          /s/ THOMAS SAMPH
                                          -------------------------------
                                          Thomas Samph

                                          TECHNOLOGY LEADERS OFFSHORE N.V.

                                          By: TECHNOLOGY LEADERS
                                               MANAGEMENT, L.P.,
                                               its General Partner

                                          By:  /s/
                                               ------------------------
                                               Managing Director

                     [SIGNATURES CONTINUED ON NEXT PAGE]
<PAGE>

                                          /s/ Leonard Glantz
                                          -------------------------------
                                          Leonard Glantz

                                          TECHNOLOGY LEADERS, L.P.

                                          By: TECHNOLOGY LEADERS
                                               MANAGEMENT, L.P.,
                                               its General Partner

                                          By:  /s/
                                               ------------------------
                                               Managing Director

                                          /s/ Alan Amrauy
                                          -------------------------------
                                          Herbert J. Nevyas

                                          THE HERBERT J. NEVYAS TRUST

                                          By:  /s/ Alan Amrauy
                                              ---------------------------
                                          Name:   Anita Nevyas-Wallace
                                          Title:  Trustee

                                          By:  /s/ Alan Amrauy
                                              ---------------------------
                                          Name:   Judith Barrett
                                          Title:  Trustee

                                          SAFEGUARD SCIENTIFICS, (DELAWARE),
                                          INC.

                                          By: /s/
                                              ---------------------------
                                          Name:
                                                 ------------------------
                                          Titles:
                                                 ------------------------

                     [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          SIRROM CAPITAL CORPORATION

                                          By: /s/ MICHAEL P. KELLER
                                              ---------------------------
                                          Name:  Michael P. Keller
                                          Title: Vice President
                                                 ------------------------

                                          /s/ ARTHUR ZAMKOFF
                                          -------------------------------
                                          Arthur Zamkoff

                                          /s/ SHEILA ZAMKOFF
                                          -------------------------------
                                          Sheila Zamkoff

                                          /s/ ELLEN HARLAN
                                          -------------------------------
                                          Ellen Harlan

                                          GROWTH SHARES LTD.

                                          By: Baraterre Limited

                                          By: /s/ ANDREA S. MITCHELL &
                                                  PHILLIPA M. DELANCY
                                              ---------------------------

                                          Name:
                                              ---------------------------

                                          Title:
                                                -------------------------
                                          /s/ JANET ROBERTS
                                          -------------------------------
                                          Janet Roberts

                                          /s/ MICHAEL COPESTAKE
                                          -------------------------------
                                          Michael Copestake

                      [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          /s/ Richard J. Levinson
                                          -------------------------------
                                          Richard J. Levinson

                                          /s/ Carole J. Levinson
                                          -------------------------------
                                          Carole J. Levinson

                                          /s/ IRA LUBERT
                                          -------------------------------
                                          Ira Lubert

                      [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          /s/ Susan Deeney
                                          -------------------------------
                                          Susan Deeney

                                          /s/ LUDGER FLUGGE
                                          -------------------------------
                                          Ludger Flugge

                                          COMMERCE CAPITAL, L.P.

                                          By: Commerce Equity Capital
                                              Corporation
                                              its General Partner

                                          By:/s/ RUDY RUARK
                                             ----------------------------
                                          Name Rudy Ruark
                                          Title Vice President

                                          /s/ RONALD R. ROCK
                                          -------------------------------
                                          Ronald R. Rock

                                          /s/ ANDREW PEDISICH
                                          -------------------------------
                                          Andrew Pedisich

                                          /s/ LEONARD KEDSON
                                          -------------------------------
                                          Leonard Kedson

                                          /s/ Michael Kallmeyer
                                          -------------------------------
                                          Michael Kallmeyer

                      [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          /s/ Donald Spector
                                          -------------------------------
                                          Donald Spector

                                          EXPLORER, L.L.C.

                                          By: /s/ RUDY RUARK
                                              ---------------------------
                                          Name: Rudy Ruark
                                                -------------------------
                                          Title: Manager
                                                 ------------------------

                                          /s/ TAMAS SZVITACS
                                          -------------------------------
                                          Tamas Szvitacs

                                          /s/ DAVID DEFELICE
                                          -------------------------------
                                          David DeFelice

                                          /s/ TAMI FRATIS
                                          -------------------------------
                                          Tami Fratis

                                          TRUST FOR THE BENEFIT OF
                                          RICHARD J. LEVINSON

                                          By: /s/ SCOTT SLOMOWITZ
                                              ---------------------------
                                          Name: Scott Slomowitz
                                          Title: Trustee

                     [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          TRUST FOR THE BENEFIT OF
                                          ELLEN HARLAN

                                          By: /s/ Clement Horne
                                              ---------------------------
                                          Name: Clement Horne
                                          Title: Trustee

                                          TRUST FOR THE BENEFIT OF
                                          SANDRA LEVINSON

                                          By: /s/ SCOTT SLOMOWITZ
                                              ---------------------------
                                          Name: Scott Slomowitz
                                          Title: Trustee

                     [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          TRUST FOR THE BENEFIT OF
                                          KYLE G. ROBERTS

                                          By: /s/ Ralph O. Morgan, Jr.
                                              ---------------------------
                                          Name: Ralph O. Morgan, Jr.
                                          Title: Trustee

                                          By: /s/ CLIFFORD D. SCHLESINGER
                                              ---------------------------
                                          Name: Clifford D. Schlesinger
                                          Title: Trustee

                                          TRUST FOR THE BENEFIT OF
                                          MORGAN L. ROBERTS

                                          By: /s/ Ralph O. Morgan, Jr.
                                              ---------------------------
                                          Name: Ralph O. Morgan, Jr.
                                          Title: Trustee

                                          By: /s/ CLIFFORD D. SCHLESINGER
                                              ---------------------------
                                          Name: Clifford D. Schlesinger
                                          Title: Trustee

                                          /s/ DIRK WEIGAND
                                          -------------------------------
                                          Dirk Weigand

                                          TRUST FOR THE BENEFIT OF
                                          VALERIE HARLAN

                                          By: /s/ LAURA E. HARLAN as attorney in
                                                  fact for ELLEN HARLAN
                                              ---------------------------
                                          Name: Ellen Harlan
                                          Title: Trustee

                     [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          TRUST FOR THE BENEFIT OF
                                          ANNA SLOMOWITZ

                                          By: /s/ Cynthia Slomowitz
                                              ---------------------------
                                          Name: Cynthia Slomowitz
                                          Title: Trustee

                                          TRUST FOR THE BENEFIT OF
                                          KAYLEE SLOMOWITZ

                                          By: /s/ Cynthia Slomowitz
                                              ---------------------------
                                          Name: Cynthia Slomowitz
                                          Title: Trustee

                                          TRUST FOR THE BENEFIT OF
                                          REBECCA SLOMOWITZ

                                          By: /s/ Cynthia Slomowitz
                                              ---------------------------
                                          Name: Cynthia Slomowitz
                                          Title: Trustee

                                          /s/ Cynthia Slomowitz
                                          -------------------------------
                                          Cynthia Slomowitz

                                          /s/ Scott Slomowitz
                                          -------------------------------
                                          Scott Slomowitz

                                          /s/ David Wolf
                                          -------------------------------
                                          David Wolf

                     [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          SOFT EXPORT, LTD

                                          By: /s/ GEORGE REYNOLDS
                                              ---------------------------
                                          Name: George Reynolds
                                                -------------------------
                                          Title: President
                                                 ------------------------

                      [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                          McFARLAND DEWEY & CO., LLC

                                          By: /s/ E. Brachfeld
                                              ---------------------------
                                          Name: Eric Brachfeld
                                                -------------------------
                                          Title: Member
                                                 ------------------------

                      [SIGNATURES CONTINUED ON NEXT PAGE]

<PAGE>

                                  SCHEDULE I

                                    Holders
                                    -------
<TABLE>
<CAPTION>
<S>                              <C>                                 <C>
Patricia Roberts                   Michael Levinson                    Technology Leaders Offshore
                                                                       NV

Leonard Glantz                     Technology Leaders L.P.             Herbert J. Nevyas

The Herbert J. Nevyas Trust        Safeguard Scientifics, Inc.          Sirrom Capital Corporation

Thomas Samph                       Growth Shares Ltd                   Ellen Harlan

Janet Roberts                      Arthur & Sheila Zamkoff             Michael Copestake

Richard J. and                     Ira Lubert                          Explorer, L.L.C.
  Carole J. Levinson

Ludger Flugge                      Commerce Capital, L.P.              Ronald R. Rock

Andrew Pedisich                    Leonard Kedson                      Michael Kallmeyer

Tamas Szvitacs                      David DeFelice                      Susan Deeney

Tami Fratis                        Trust for the Benefit of            Trust for the Benefit of
                                     Richard Levinson                    Ellen Harlan

Trust for the Benefit of           Trust for the Benefit of            Trust for the Benefit of
  Sandra Levinson                    Kyle G. Roberts                     Morgan L. Roberts

Dirk Weigand                       Donald Spector                      Trust for the Benefit of
                                                                         Valerie Harlan

Trust for the Benefit of           Trust for the Benefit of            Trust for the Benefit of
  Anna Slomowitz                     Kaylee Slomowitz                    Rebecca Slomowitz

Cynthia & Scott Slomowitz          David Wolf                          Soft Export, Ltd.

McFarland, Dewey & Co.,
L.L.C>
</TABLE><PAGE>
                                                                    EXHIBIT 10.1

                  GLOBAL KNOWLEDGE, INC. AND ITS SUBSIDIARIES
           STOCK OPTION AND RESTRICTED STOCK PURCHASE PLAN, AMENDED

          Section 1.  Purpose.  The purpose of the Global Knowledge, Inc. and
its Subsidiaries Stock Option and Restricted Stock Purchase Plan (the "Plan") is
to promote the interests of Global Knowledge, Inc., a Delaware corporation (the
"Company"), and any Subsidiary thereof and the interests of the Company's
stockholders by providing an opportunity to stockholders and selected employees,
officers, directors and other persons performing services for the Company or any
Subsidiary thereof as of the date of the adoption of the Plan or at any time
thereafter to purchase Common Stock of the Company.  By encouraging such stock
ownership, the Company seeks to attract, retain and motivate such employees and
other persons and to encourage such employees and other persons to devote their
best efforts to the business and financial success of the Company.  It is
intended that this purpose will be effected by the granting of "non-qualified
stock options" and/or "incentive stock options" to acquire the Common Stock of
the Company and/or by the granting of rights to purchase the Common Stock of the
Company on a "restricted stock" basis.  Under the Plan, the Committee shall have
the authority (in its sole discretion) to grant "incentive stock options" within
the meaning of Section 422(b) of the Code, "non-qualified stock options" as
described in Treasury Regulation Section 1.83-7 or any successor regulation
thereto, or "restricted stock" awards.

          Section 2.  Definitions.  For purposes of the Plan, the following
terms used herein shall have the following meanings, unless a different meaning
is clearly required by the context:

          2.1.  "Award" shall mean an award of the right to purchase Common
Stock granted under the provisions of Section 7 of the Plan.

          2.2.  "Board of Directors" shall mean the Board of Directors of the
Company.

          2.3.  "Code" shall mean the Internal Revenue Code of 1986, as amended.

          2.4.  "Committee" shall mean the committee of the Board of Directors
referred to in Section 5 hereof; provided, that if no such committee is
appointed by the Board of Directors, the Board of Directors shall have all of
the authority and obligations of the Committee under the Plan.

                                       1
<PAGE>

          2.5.  "Common Stock" shall mean the Common Stock, $.01 par value, of
the Company.

          2.6.  "Employee" shall mean, with respect to an ISO, any person,
including, without limitation, an officer or director of the Company, who, at
the time an ISO is granted to such person hereunder, is employed on a full-time
basis by the Company or any Parent or Subsidiary of the Company.

          2.7.  "Eligible Optionee" shall mean, with respect to a Non-Qualified
Option and/or an Award, any stockholder of the Company, and any person (or any
profit sharing or similar plan established in whole or in part for the benefit
of any such person) employed by, or performing services for, the Company or any
Parent or Subsidiary of the Company including, without limitation, directors and
officers of the Company and employees of any stockholder of the Company that is
performing services for the Company.

          2.8.  "ISO" shall mean an Option granted to a Participant pursuant to
the Plan that constitutes and shall be treated as an "incentive stock option" as
defined in Section 422(b) of the Code.

          2.9.  "Non-Qualified Option" shall mean an Option granted to a
Participant pursuant to the Plan that is intended to be, and qualifies as, a
"non-qualified stock option" as described in Treasury Regulation Section 1.83-7
or any successor regulation thereto and that shall not constitute or be treated
as an ISO.

          2.10.  "Option" shall mean any ISO or Non-Qualified Option granted to
an Employee or Eligible Optionee pursuant to the Plan.

          2.11. "Participant" shall mean any Employee or Eligible Optionee to
whom an Award and/or an Option is granted under the Plan.

          2.12. "Parent" of the Company shall have the meaning set forth in
Section 424(e) of the Code.

          2.13. "Subsidiary" of the Company shall have the meaning set forth in
Section 424(f) of the Code.

          Section 3.  Eligibility.  Awards and/or Options may be granted to any
Employee or Eligible Optionee.  The Committee shall have the sole authority to
select the persons to whom

                                       2
<PAGE>

Awards and/or Options are to be granted hereunder, and to determine whether a
person is to be granted a Non-Qualified Option, an ISO or an Award or any
combination thereof. No person shall have any right to participate in the Plan
unless selected for participation by the Committee. Any person selected by the
Committee for participation during any one period will not by virtue of such
participation have the right to be selected as a Participant for any other
period.

          Section 4.  Common Stock Subject to the Plan.
                      --------------------------------

          4.1.  Number of Shares.  The total number of shares of Common Stock
for which Options and/or Awards may be granted under the Plan shall not exceed
in the aggregate Eleven Million Four Hundred Thousand (11,400,000) shares of
Common Stock (subject to adjustment as provided in Section 8 hereof).

          4.2.  Reissuance.  The shares of Common Stock that may be subject to
Options and/or Awards granted under the Plan may be either authorized and
unissued shares or shares reacquired at any time and now or hereafter held as
treasury stock as the Committee may determine.  In the event that any
outstanding Option expires or is terminated for any reason, the shares allocable
to the unexercised portion of such Option may again be subject to an Option
and/or Award granted under the Plan.  If any shares of Common Stock issued or
sold pursuant to an Award or the exercise of an Option shall have been
repurchased by the Company, then such shares may again be subject to an Option
and/or Award granted under the Plan.

          4.3.  Special ISO Limitations.
                -----------------------

          (a) The aggregate fair market value (determined as of the date an ISO
is granted) of the shares of Common Stock with respect to which ISOs are
exercisable for the first time by an Employee during any calendar year (under
all incentive stock option plans of the Company or any Parent or Subsidiary of
the Company) shall not exceed $100,000.

          (b) No ISO shall be granted to an Employee who, at the time the ISO is
granted, owns (actually or constructively under the provisions of Section 424(d)
of the Code) stock possessing more than 10% of the total combined voting power
of all classes of stock of the Company or any Parent or Subsidiary of the
Company, unless (i) the option price is at least 110% of the fair market value
(determined as of the time the ISO is granted) of the shares of Common Stock
subject to the ISO and (ii) the ISO by its terms is not exercisable more than
five years from the date it is granted.

                                       3
<PAGE>

          4.4.  Limitations Not Applicable to Non-Qualified Options or Awards.
Notwithstanding any other provision of the Plan, the provisions of Sections
4.3(a) and (b) shall not apply, nor shall be construed to apply, to any Non-
Qualified Option or Award granted under the Plan.

          Section 5.  Administration of the Plan.
                      --------------------------

          5.1.  Administration.  The Plan shall be administered by a committee
of the Board of Directors (the "Committee") established by the Board of
Directors and consisting of no less than two persons.  All members of the
Committee shall be "disinterested persons" within the meaning of Rule 16b-3
promulgated under the Securities Exchange Act of 1934, as amended (the "Exchange
Act").  The Committee shall be appointed from time to time by, and shall serve
at the pleasure of, the Board of Directors.

          5.2.  Grant of Options/Awards.
                -----------------------

          (a)  Options.  The Committee shall have the sole authority and
discretion under the Plan (i) to select the Employees and Eligible Optionees who
are to be granted Options hereunder; (ii) to designate whether any Option to be
granted hereunder is to be an ISO or a Non-Qualified Option; (iii) to establish
the number of shares of Common Stock that may be subject to each Option; (iv) to
determine the time and the conditions subject to which Options may be exercised
in whole or in part; (v) to determine the amount (not less than the par value
per share) and the form of the consideration that may be used to purchase shares
of Common Stock upon exercise of any Option (including, without limitation, the
circumstances under which issued and outstanding shares of Common Stock owned by
a Participant may be used by the Participant to exercise an Option); (vi) to
impose restrictions and/or conditions with respect to shares of Common Stock
acquired upon exercise of an Option; (vii) to determine the circumstances under
which shares of Common Stock acquired upon exercise of any Option may be subject
to repurchase by the Company; (viii) to determine the circumstances and
conditions subject to which shares acquired upon exercise of an Option may be
sold or otherwise transferred, including, without limitation, the circumstances
and conditions subject to which a proposed sale of shares of Common Stock
acquired upon exercise of an Option may be subject to the Company's right of
first refusal (as well as the terms and conditions of any such right of first
refusal); (ix) to establish a vesting provision for any Option relating to the
time when (or the circumstances under which) the Option may be exercised by a
Participant, including, without limitation, vesting provisions that may be
contingent upon (A) the Company's meeting specified

                                       4
<PAGE>

financial goals, (B) a change of control of the Company or (C) the occurrence of
other specified events; (x) to accelerate the time when outstanding Options may
be exercised, provided, however, that any ISOs shall be deemed "accelerated"
within the meaning of Section 424(h) of the Code; and (xi) to establish any
other terms, restrictions and/or conditions applicable to any Option not
inconsistent with the provisions of the Plan. Notwithstanding anything in the
Plan to the contrary, in no event shall any Option granted to any director or
officer of the Company who is subject to Section 16 of the Exchange Act become
exercisable, in whole or in part, prior to the date that is six months after the
date such Option is granted to such director or officer.

          (b) Awards.  The Committee shall have the sole authority and
discretion under the Plan (i) to select the Employees and Eligible Optionees who
are to be granted Awards hereunder; (ii) to determine the amount to be paid by a
Participant to acquire shares of Common Stock pursuant to an Award, which amount
may be equal to, more than, or less than 100% of the fair market value of such
shares on the date the Award is granted (but in no event less than the par value
of such shares); (iii) to determine the time or times and the conditions subject
to which Awards may be made; (iv) to determine the time or times and the
conditions subject to which the shares of Common Stock subject to an Award are
to become vested and no longer subject to repurchase by the Company; (v) to
establish transfer restrictions and the terms and conditions on which any such
transfer restrictions with respect to shares of Common Stock acquired pursuant
to an Award shall lapse; (vi) to establish vesting provisions with respect to
any shares of Common Stock subject to an Award, including, without limitation,
vesting provisions which may be contingent upon (A) the Company's meeting
specified financial goals, (B) a change of control of the Company or (C) the
occurrence of other specified events; (vii) to determine the circumstances under
which shares of Common Stock acquired pursuant to an Award may be subject to
repurchase by the Company; (viii) to determine the circumstances and conditions
subject to which any shares of Common Stock acquired pursuant to an Award may be
sold or otherwise transferred, including, without limitation, the circumstances
and conditions subject to which a proposed sale of shares of Common Stock
acquired pursuant to an Award may be subject to the Company's right of first
refusal (as well as the terms and conditions of any such right of first
refusal); (ix) to determine the form of consideration that may be used to
purchase shares of Common Stock pursuant to an Award (including, without
limitation, the circumstances under which issued and outstanding shares of
Common Stock owned by a Participant may be used by the Participant to purchase
the Common Stock subject to an Award); (x) to accelerate the time at which

                                       5
<PAGE>

any or all restrictions imposed with respect to any shares of Common Stock
subject to an Award will lapse; and (xi) to establish any other terms,
restrictions and/or conditions applicable to any Award not inconsistent with the
provisions of the Plan.

          5.3.  Interpretation.  The Committee shall be authorized to interpret
the Plan and may, from time to time, adopt such rules and regulations, not
inconsistent with the provisions of the Plan, as it may deem advisable to carry
out the purposes of the Plan.

          5.4.  Finality.  The interpretation and construction by the Committee
of any provision of the Plan, any Option and/or Award granted hereunder or any
agreement evidencing any such Option and/or Award shall be final and conclusive
upon all parties.

          5.5.  Expenses, Etc.  All expenses and liabilities incurred by the
Committee in the administration of the Plan shall be borne by the Company.  The
Committee may employ attorneys, consultants, accountants or other persons in
connection with the administration of the Plan.  The Company, and its officers
and directors, shall be entitled to rely upon the advice, opinions or valuations
of any such persons.  No member of the Committee shall be liable for any action,
determination or interpretation taken or made in good faith with respect to the
Plan or any Option and/or Award granted hereunder.

          Section 6.  Terms and Conditions of Options.
                      -------------------------------

          6.1.  ISOs.  The terms and conditions of each ISO granted under the
Plan shall be specified by the Committee and shall be set forth in an ISO
agreement between the Company and the Participant in such form as the Committee
shall approve.  The terms and conditions of each ISO shall be such that each ISO
issued hereunder shall constitute and shall be treated as an "incentive stock
option" as defined in Section 422(b) of the Code.  The terms and conditions of
any ISO granted hereunder need not be identical to those of any other ISO
granted hereunder.

          The terms and conditions of each ISO shall include the following:

          (a) The option price shall be fixed by the Committee but shall in no
event be less than 100% (or 110% in the case of an Employee referred to in
Section 4.3(b) hereof) of the fair market value of the shares of Common Stock
subject to the ISO on the date the ISO is granted.  For purposes of the Plan,
the fair market value per share of Common Stock as of any day shall mean

                                       6
<PAGE>

the average of the closing prices of sales of shares of Common Stock on all
national securities exchanges on which the Common Stock may at the time be
listed or, if there shall have been no sales on any such day, the average of the
highest bid and lowest asked prices on all such exchanges at the end of such
day, or, if on any day the Common Stock shall not be so listed, the average of
the representative bid and asked prices quoted in the NASDAQ system as of 3:30
p.m., New York time, on such day, or, if on any day the Common Stock shall not
be quoted in the NASDAQ system, the average of the high and low bid and asked
prices on such day in the over-the-counter market as reported by National
Quotation Bureau Incorporated, or any similar successor organization. If at any
time the Common Stock is not listed on any national securities exchange or
quoted in the NASDAQ system or the over-the-counter market, the fair market
value of the shares of Common Stock subject to an Option on the date the ISO is
granted shall be the fair market value thereof determined in good faith by the
Board of Directors.

          (b) ISOs, by their terms, shall not be transferable otherwise than by
will or the laws of descent and distribution, and, during a Participant's
lifetime, an ISO shall be exercisable only by the Participant.

          (c) The Committee shall fix the term of all ISOs granted pursuant to
the Plan (including, without limitation, the date on which such ISO shall expire
and terminate); provided, however, that such term shall in no event exceed ten
years from the date on which such ISO is granted (or, in the case of an ISO
granted to an Employee referred to in Section 4.3(b) hereof, such term shall in
no event exceed five years from the date on which such ISO is granted).  Each
ISO shall be exercisable in such amount or amounts, under such conditions and at
such times or intervals or in such installments as shall be determined by the
Committee in its sole discretion; provided, however, that in no event shall any
ISO granted to any director or officer of the Company who is subject to Section
16 of the Exchange Act become exercisable, in whole or in part, prior to the
date that is six months after the date such ISO is granted to such director or
officer.

          (d) To the extent that the Company or any Parent or Subsidiary of the
Company is required to withhold any Federal, state or local taxes in respect of
any compensation income realized by any Participant as a result of any
"disqualifying disposition" of any shares of Common Stock acquired upon exercise
of an ISO granted hereunder, the Company shall deduct from any payments of any
kind otherwise due to such Participant the aggregate amount of such Federal,
state or local taxes required to be so withheld or, if such payments are
insufficient to

                                       7
<PAGE>

satisfy such Federal, state or local taxes, such Participant will be required to
pay to the Company, or make other arrangements satisfactory to the Company
regarding payment to the Company of, the aggregate amount of any such taxes. All
matters with respect to the total amount of taxes to be withheld in respect of
any such compensation income shall be determined by the Board of Directors, in
its sole discretion.

          (e) In the sole discretion of the Committee the terms and conditions
of any ISO may include any of the following provisions:

          (i) In the event that (x) the Company or any Parent or Subsidiary of
     the Company terminates a Participant's employment "for cause" or (y) a
     Participant terminates his employment by such entity for any reason
     whatsoever other than as a result of his death or "disability" (within the
     meaning of Section 22(e)(3) of the Code), the unexercised portion of any
     ISO held by such Participant at that time may only be exercised within one
     month after the date on which the Participant ceased to be so employed, and
     only to the extent that the Participant could have otherwise exercised such
     ISO as of the date on which he ceased to be so employed.

       (ii) In the event a Participant shall cease to be employed by the Company
     or any Parent or Subsidiary of the Company on a full-time basis as a result
     of the termination of such Participant's employment by such entity other
     than "for cause" or as a result of his death or "disability" (within the
     meaning of Section 22(e)(3) of the Code), the unexercised portion of any
     ISO held by such Participant at that time may only be exercised within
     three months after the date on which the Participant ceased to be so
     employed, and only to the extent that the Participant could have otherwise
     exercised such ISO as of the date on which he ceased to be so employed.

      (iii) In the event a Participant shall cease to be employed by the Company
     or any Parent or Subsidiary of the Company on a full-time basis by reason
     of his "disability" (within the meaning of Section 22(e)(3) of the Code),
     the unexercised portion of any ISO held by such Participant at that time
     may only be exercised within one year after the date on which the
     Participant ceased to be so employed, and only to the extent that the
     Participant could have otherwise exercised such ISO as of the date on which
     he ceased to be so employed.

       (iv) In the event a Participant shall die while in the

                                       8
<PAGE>

     employ of the Company or a Parent or Subsidiary of the Company (or within a
     period of one month after ceasing to be an Employee for any reason other
     than his "disability" (within the meaning of Section 22(e)(3) of the Code)
     or within a period of one year after ceasing to be an Employee by reason of
     such "disability"), the unexercised portion of any ISO held by such
     Participant at the time of his death may only be exercised within one year
     after the date of such Participant's death, and only to the extent that the
     Participant could have otherwise exercised such ISO at the time of his
     death.  In such event, such ISO may be exercised by the executor or
     administrator of the Participant's estate or by any person or persons who
     shall have acquired the ISO directly from the Participant by bequest or
     inheritance.

          6.2.  Non-Qualified Options.  The terms and conditions of each Non-
Qualified Option granted under the Plan shall be specified by the Committee, in
its sole discretion, and shall be set forth in a written option agreement
between the Company and the Participant in such form as the Committee shall
approve.  The terms and conditions of each Non-Qualified Option will be such
(and each Non-Qualified Option Agreement shall expressly so state) that each
Non-Qualified Option issued hereunder shall not constitute nor be treated as an
"incentive stock option" as defined in Section 422(b) of the Code, but will be a
"non-qualified stock option" for Federal, state and local income tax purposes.
The terms and conditions of any Non-Qualified Option granted hereunder need not
be identical to those of any other Non-Qualified Option granted hereunder.

          The terms and conditions of each Non-Qualified Option Agreement shall
include the following:

          (a) The option (exercise) price shall be fixed by the Committee and
may be equal to, more than or less than 100% of the fair market value of the
shares of Common Stock subject to the Non-Qualified Option on the date such Non-
Qualified Option is granted.

          (b) The Committee shall fix the term of all Non-Qualified Options
granted pursuant to the Plan (including, without limitation, the date on which
such Non-Qualified Option shall expire and terminate).  Such term may be more
than ten years from the date on which such Non-Qualified Option is granted.
Each Non-Qualified Option shall be exercisable in such amount or amounts, under
such conditions (including, without limitation, provisions governing the rights
to exercise such Non-Qualified Option), and at such times or intervals or in
such installments as shall be determined by the Committee in its sole
discretion; provided, however, that in no event shall any Non-Qualified

                                       9
<PAGE>

Option granted to any director or officer of the Company who is subject to
Section 16 of the Exchange Act become exercisable, in whole or in part, prior to
the date that is six months after the date such Non-Qualified Option is granted
to such director or officer.

          (c)  Unless the agreement pursuant to which any Non-Qualified Option
is granted shall otherwise provide, no Non-Qualified Option shall be
transferable otherwise than by will or the laws of descent and distribution, and
during a Participant's lifetime a Non-Qualified Option shall be exercisable only
by the Participant.

          (d) To the extent that the Company is required to withhold any
Federal, state or local taxes in respect of any compensation income realized by
any Participant in respect of a Non-Qualified Option granted hereunder or in
respect of any shares of Common Stock acquired upon exercise of a Non-Qualified
Option, the Company shall deduct from any payments of any kind otherwise due to
such Participant the aggregate amount of such Federal, state or local taxes
required to be so withheld or, if such payments are insufficient to satisfy such
Federal, state or local taxes, or if no such payments are due or to become due
to such Participant, then, such Participant will be required to pay to the
Company, or make other arrangements satisfactory to the Company regarding
payment to the Company of, the aggregate amount of any such taxes.  All matters
with respect to the total amount of taxes to be withheld in respect of any such
compensation income shall be determined by the Board of Directors, in its sole
discretion.

          7.  Terms and Conditions of Awards.  The terms and conditions of each
Award granted under the Plan shall be specified by the Committee, in its sole
discretion, and shall be set forth in a written agreement between the
Participant and the Company, in such form as the Committee shall approve.  The
terms and provisions of any Award granted hereunder need not be identical to
those of any other Award granted hereunder.

          The terms and conditions of each Award shall include the following:

          (a)  The amount to be paid by a Participant to acquire the shares of
Common Stock pursuant to an Award shall be fixed by the Committee and may be
equal to, more than or less than 100% of the fair market value of the shares of
Common Stock subject to the Award on the date the Award is granted (but in no
event less than the par value of such shares).

          (b)  Each Award shall contain such vesting provisions, such transfer
restrictions and such other restrictions and

                                       10
<PAGE>

conditions as the Committee, in its sole discretion, may determine, including,
without limitation, the circumstances under which the Company shall have the
right and option to repurchase shares of Common Stock acquired pursuant to an
Award.

          (c)  Stock certificates representing Common Stock acquired pursuant to
an Award shall bear a legend referring to any restrictions imposed on such Stock
and such other matters as the Committee may determine.

          (d)  To the extent that the Company is required to withhold any
Federal, state or local taxes in respect of any compensation income realized by
the Participant in respect of an Award granted hereunder, in respect of any
shares acquired pursuant to an Award, or in respect of the vesting of any such
shares of Common Stock, then the Company shall deduct from any payments of any
kind otherwise due to such Participant the aggregate amount of such Federal,
state or local taxes required to be so withheld, or if such payments are
insufficient to satisfy such Federal, state or local taxes, or if no such
payments are due or to become due to such Participant, then such Participant
will be required to pay to the Company, or make other arrangements satisfactory
to the Company regarding payment to the Company of, the aggregate amount of any
such taxes.  All matters with respect to the total amount of taxes to be
withheld in respect of any such compensation income shall be determined by the
Committee, in its sole discretion.

          Section 8.  Adjustments.  (a)  In the event that, after the adoption
of the Plan by the Board of Directors, the outstanding shares of the Company's
Common Stock shall be increased or decreased or changed into or exchanged for a
different number or kind of shares of stock or other securities of the Company
or of another entity through reorganization, merger or consolidation,
recapitalization, reclassification, stock split, split-up, combination or
exchange of shares or declaration of any dividends payable in Common Stock, the
Board of Directors shall appropriately adjust (i) the number of shares of Common
Stock (and the option price per share) subject to the unexercised portion of any
outstanding Option (to the nearest possible full share); provided, however, that
the limitations of Section 424 of the Code shall apply with respect to
adjustments made to ISOs, (ii) the number of shares of Common Stock to be
acquired pursuant to an Award which have not become vested, and (iii) the number
of shares of Common Stock for which Options and/or Awards may be granted under
the Plan, as set forth in Section 4.1 hereof, and such adjustments shall be
effective and binding for all purposes of the Plan.

                                       11
<PAGE>

          (b)  If any capital reorganization or reclassification of the capital
stock of the Company or any consolidation or merger of the Company with another
entity, or the sale of all or substantially all its assets to another entity,
shall be effected in such a way that holders of Common Stock shall be entitled
to receive stock, securities or assets with respect to or in exchange for Common
Stock, then, subject to Section 8(c) below, each holder of an Option shall
thereafter have the right to purchase, upon the exercise of the Option in
accordance with the terms and conditions specified in the option agreement
governing such Option and in lieu of the shares of Common Stock immediately
theretofore receivable upon the exercise of such Option, such shares of stock,
securities or assets (including, without limitation, cash) as may be issued or
payable with respect to or in exchange for a number of outstanding shares of
such Common Stock equal to the number of shares of such Common Stock immediately
theretofore so receivable had such reorganization, reclassification,
consolidation, merger or sale not taken place.

          (c) Notwithstanding Section 8(b) hereof (but only if expressly
provided in any option agreement), in the event of (i) any offer to holders of
the Company's Common Stock generally relating to the acquisition of all or
substantially all of their shares, including, without limitation, through
purchase, merger or otherwise, or (ii) any proposed transaction generally
relating to the acquisition of substantially all of the assets or business of
the Company (herein sometimes referred to as an "Acquisition"), the Board of
Directors may, in its sole discretion, cancel any outstanding Options (provided,
however, that the limitations of Section 424 of the Code shall apply with
respect to adjustments made to ISO's) and pay or deliver, or cause to be paid or
delivered, to the holder thereof an amount in cash or securities having a value
(as determined by the Board of Directors acting in good faith) equal to the
product of (A) the number of shares of Common Stock (the "Option Shares") that,
as of the date of the consummation of such Acquisition, the holder of such
Option had become entitled to purchase (and had not purchased) multiplied by (B)
the amount, if any, by which (1) the formula or fixed price per share paid to
holders of shares of Common Stock pursuant to such Acquisition exceeds (2) the
option price applicable to such Option Shares.

          Section 9.  Effect of the Plan on Employment Relationship.  Neither
the Plan nor any Option and/or Award granted hereunder to a Participant shall be
construed as conferring upon such Participant any right to continue in the
employ of (or otherwise provide services to) the Company or any Subsidiary or
Parent thereof, or limit in any respect the right of the Company or any
Subsidiary or Parent thereof to terminate such Participant's employment or other
relationship with the

                                       12
<PAGE>

Company or any Subsidiary or Parent, as the case may be, at any time.

          Section 10.  Amendment of the Plan.  The Board of Directors may amend
the Plan from time to time as it deems desirable; provided, however, that,
without the approval of the holders of a majority of the outstanding capital
stock of the Company entitled to vote thereon or consent thereto, the Board of
Directors may not amend the Plan (i) to increase (except for increases due to
adjustments in accordance with Section 8 hereof) the aggregate number of shares
of Common Stock for which Options and/or Awards may be granted hereunder, (ii)
to decrease the minimum exercise price specified by the Plan in respect of ISOs
or (iii) to change the class of Employees eligible to receive ISOs under the
Plan.

          Section 11.  Termination of the Plan.  The Board of Directors may
terminate the Plan at any time.  Unless the Plan shall theretofore have been
terminated by the Board of Directors, the Plan shall terminate ten years after
the date of its initial adoption by the Board of Directors.  No Option and/or
Award may be granted hereunder after termination of the Plan.  The termination
or amendment of the Plan shall not alter or impair any rights or obligations
under any Option and/or Award theretofore granted under the Plan.

          Section 12.  Effective Date of the Plan.  The Plan shall be effective
as of January 1, 1996, the date on which the Plan was adopted by the Board of
Directors and approved by the stockholders of the Company.

                                 * * * * *

                                       13

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00015-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00015-of-00352.parquet"}]]