Document:

csgs-ex1026an_36.htm

 

 

 

Exhibit 10.26AN

 

THIS DOCUMENT CONTAINS INFORMATION WHICH HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED.  SUCH EXCLUDED INFORMATION IS IDENTIFIED BY BRACKETS AND MARKED WITH (***).

 

FORTY-SIXTH AMENDMENT TO

CONSOLIDATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT BETWEEN

CSG SYSTEMS, INC. AND

CHARTER COMMUNICATIONS OPERATING, LLC

 

 

SCHEDULE AMENDMENT

 

This Forty-Sixth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Operating, LLC, a Delaware limited liability company (“Customer”). CSG and Customer entered into that certain Consolidated CSG Master Subscriber Management System Agreement effective as of August 1, 2017 (CSG document no. 4114281), as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. The effective date of this Amendment is the date last signed below (the “Amendment Effective Date”).

 

	
 
	
1.
	
Customer desires to use and CSG agrees to provide an enhancement (the “[********] Biller Historical Data Enhancement”) to make historical order and payment account data (the “Historical Data”) currently residing on [********** ***** ***** ******** ******** (“******** ******]”) received by CSG from Customer to be uploaded and hosted on the OAAT Server by CSG for the purpose of making the migrated Non-ACP Subscriber Historical Data available to and accessible by Customer via ACSR®.
	
 

 

	
 
	
2.
	
As a result, upon execution of this Amendment and pursuant to the terms and conditions of the Agreement, Schedule F, “Fees,” Section 1, “CSG Services,” Subsection X, “Custom Implementation Services,” is amended to add a new subsection R, “[********] Biller History Enhancement,” as follows:
	
 

R. [********] Biller Historical Data Enhancement

									
	
 
	
Description
	
 
	
 
	
Frequency
	
 
	
 
	
Fee
	
 

	
1. Implementation and Set Up Fee (Note 1)
	
[********]
	
[*****]

	
2. [********] Biller Historical Data File Upload (Note 2)
	
[*** ******]
	
$[*********]

	
3. Maintenance and Support Fee (Note 3)
	
[*******]
	
$[********]

	
4. Hosting Fee (Note 4)
	
[*******]
	
[*****]

Note 1: Implementation and set up for the [********] Biller Historical Data Enhancement shall be documented in that certain Statement of Work, “Implement ACSR® Window for [********] Biller History Enhancement” (CSG document no. 4136336) to be executed by CSG and Customer. Note 2: CSG will upload the [********] Biller Historical Data to ACP when Customer provides CSG with a data extract file containing the Historical Data of the [********] Biller following each programmatic data migration. The parties agree that the [********] Biller Historical Data File Upload Fee will be waived for the initial upload.

Note 3: Maintenance and Support Fees will be limited to [*** (**) ***** *******; support in excess of *** (**) ***** in a *****] shall be set forth in a Statement of Work or a Letter of authorization and shall be provided at Customer’s then-current Technical Services fees.

Note 4: CSG will host the [********] Biller Historical Data Enhancement on its Order Account Audit Tool (“OAAT”) environment, described in Section X, Subsection G of this Schedule F at [** ********** ******* ***]; provided, however, in the event [******** ************ ***] of such OAAT services and hosting, the Hosting Fee for the [********] Biller Historical Data Enhancement shall be subject to the Hosting Fee mutually agreed by the parties at the time of such [**************]. If the parties are unable to mutually agree upon such Hosting Fee for the [********] Biller Historical Data Enhancement within [****** (**) **** following ********** **************] of the OAAT services and hosting, CSG shall, at its sole option, [*********** ********* ** ******* ********] for the [********] Biller Historical Data Enhancement upon [****** (**) *****] prior written notice to Customer.

 

 

 

 

Exhibit 10.26AN

 

 

 

THIS AMENDMENT is executed on the days and year last signed below to be effective as of the Amendment Effective Date (defined above).

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

By: /s/ Michael Ciszek
	
 

By:  /s/ Gregory L. Cannon

	
 

Title:  SVP Billing Strategy & Design
	
 

Title:  SVP, General Counsel & Secretary

	
 

Name:  Michael Ciszek
	
 

Name:  Gregory L. Cannon

	
 

Date: Nov 4, 2020
	
 

Date:  Nov 4, 2020csgs-ex1026ao_33.htm

Exhibit 10.26AO

 

THIS DOCUMENT CONTAINS INFORMATION WHICH HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED.  SUCH EXCLUDED INFORMATION IS IDENTIFIED BY BRACKETS AND MARKED WITH (***).

 

 

FORTY-SEVENTH AMENDMENT TO

CONSOLIDATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT BETWEEN

CSG SYSTEMS, INC. AND

CHARTER COMMUNICATIONS OPERATING, LLC

 

 

SCHEDULE AMENDMENT

 

This Forty-seventh Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Operating, LLC, a Delaware limited liability company (“Customer”). CSG and Customer entered into that certain Consolidated CSG Master Subscriber Management System Agreement effective as of August 1, 2017 (CSG document no. 4114281), as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. The effective date of this Amendment is the date last signed below (the “Amendment Effective Date”).

 

	
 
	
1.
	
Customer desires to convert those certain Customer’s subscribers associated with Customer’s subscribers located within Customer’s markets in the state of [**** (the “**** ******]”) currently receiving billing services from Customer’s third party biller platform to the CSG billing platform as soon as reasonably possible (for purposes of this Amendment, the “[**** ********* ***********]”), under the terms of the Agreement and pursuant to that certain Statement of Work, “Programmatic Data Conversion of Non-ACP Subscribers to the Advanced Convergent Platform (“ACP”), to be executed by the Parties (CSG document no. 31593) (the “[**** ********** ***]”).
	
 

 

	
 
	
2.
	
CSG’s Services shall commence upon the Conversion Date, as defined in the Agreement.

 

	
 
	
3.
	
CSG agrees to amend the first paragraph under Conversion Incentive Bonus of Schedule F, by deleting it in its entirety and replacing it with the following, to include conversions resulting from the [***** ********** ***] and, the [********* ********** ***], as more particularly described in the Forty-fifth Amendment to the Agreement (CSG document no. 4135974) executed by the parties as of October 8, 2020, as identified therein:
	
 

 

As an [********* ** ******* *********** to CSG **** * ****** ***** **** *** and thus make such subscribers Connected Subscribers under this Agreement (for purposes of the ********** ********* ***** and the BSC Rate Table, the “Converted Connected Subscribers”), CSG agrees, unless otherwise provided in Schedule F, "Fees," under the BSC Rate Table, to provide Customer with an ********* ***** ***** to $****** *** ***** for each ********* ********* ********** (“********** ********* *****”). The ********** ********* ***** shall be payable with respect to each ********* ********* ********** ** **** ***** **** *** ***** ** ***** *** ********** ********** **** ****** through ******** *** **** (“********* ****”) and such ******* ****** will be ******* ** ** ******* ****** ******* ********** **** in the **** ********** *****]. 

 

Exhibit 10.26AO

 

 

 

Upon the expiration of the [********* ****, the ********** ********* ***** ***** *****. ********** ********* ***** ******* ******* may be ********** as ********** ********** *********** for which the ********** **** ****** in the ***** ***** **** ******** ***** and in the **** ******** ****, ****** ** ** ******* ** *********** ********** ******** to the ***** ********** ***, the ********* ********** ***, and the **** ********** *** in which the ********** ********* ***** is applicable. The ********** ********* ***** may only be ****** ****** the ***** ***** **** ******** ***** of the Agreement and in the **** ******** ****, ****** ** ** ******* ** *********** ********** ******** to the ***** ********** ***, the ********* ********** ***, and the **** ********** *** and, except for *********** ********* ******** to the ***** ********** ***, the ********* ********** *** and the **** *** in ******** **** ****, the ********** ********* ***** will no longer be ********** ** ********** *********** **** ***** ***** ******** *** ****. The ********** ********* ***** is only applicable to ********* ********* ***********. For clarification purposes, ********* ********* *********** shall not include ******** *********** which ******** ****** ***** this Agreement for the provision of ***** *** **** ********].

 

 

THIS AMENDMENT is executed on the days and year last signed below to be effective as of the Amendment Effective Date (defined above).

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

By: /s/ Michael Ciszek
	
 

By:  /s/ Gregory L. Cannon

	
 

Title:  SVP Billing Strategy & Design
	
 

Title:  SVP, General Counsel & Secretary

	
 

Name:  Michael Ciszek
	
 

Name:  Gregory L. Cannon

	
 

Date: Dec 9, 2020
	
 

Date:  Dec 9, 2020

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