Document:

Exhibit
10.1

 

Addendum

To

Employment Agreement

 

This Addendum is
effective August 5, 2009 (“Addendum”) and modifies the Employment
Agreement, as amended (“Agreement”) entered into effective June 2, 2005
between Lawson Software, Inc., a Delaware corporation (now known as Lawson
Software Americas, Inc.) (“Company”) and Harry Debes (“Employee”),
pursuant to Section 7.7 of the Agreement. 
Capitalized terms not otherwise defined in this Addendum have the same
respective meaning as defined in the Agreement. 
The sections of the Agreement that are not expressly modified by this
Addendum shall remain in effect pursuant to their terms.

 

Section 3.7 of
the Agreement, as amended by Addendum effective October 5, 2005, is
deleted in its entirety and replaced with the following new Section 3.7:

 

3.7           Sale
of Denver Residence.  The Company
previously requested Employee to relocate from Denver, Colorado to St. Paul
Minnesota, the location of the Company’s principal offices.  If Employee sells his Denver residence while
employed by the Company, and the net sale price of his Denver residence (after
deducting real estate commissions and other closing costs payable by Employee
as seller) is less than the current listing price (as of August, 2009) of
Employee’s Denver residence (such difference is referred to herein as the “Loss
Amount”) then the Company will reimburse to Employee (as taxable income) the
following portions of the Loss Amount:  (a) 100%
of the Loss Amount up to the first $100,000 and (b) 50% of the Loss Amount
that is greater than $100,000, up to a maximum aggregate reimbursement of
$200,000.  The following chart
illustrates this calculation for the following respective Loss Amounts:

 

	
  Loss Amount

  	
   

  	
  Amount Reimbursed by Company

  	
   

  
	
  $100,000

  	
   

  	
   

  	
  $100,000

  	
   

  
	
  $150,000

  	
   

  	
   

  	
  $125,000

  	
   

  
	
  $200,000

  	
   

  	
   

  	
  $150,000

  	
   

  
	
  $300,000 or more

  	
   

  	
   

  	
  $200,000 maximum

  	
   

  

 

This Addendum may
be signed in counterpart and by fax or email pdf, and is effective as of August 5,
2009, the date of which this Addendum was approved by the
Compensation Committee of the Board of Directors.

 

	
  Lawson
  Software, Inc.

  	
   

  	
  Lawson
  Software Americas, Inc.

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  By

  	
    /s/
  David R. Hubers

  	
   

  	
  By

  	
  /s/ Kristin Trecker

  
	
   

  	
    David
  R. Hubers,

  	
   

  	
  Title

  	
  SVP - Human Resources

  
	
   

  	
    Compensation
  Committee Chair

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  /s/ Harry Debes

  	
   

  	
   

  	
   

  
	
  Harry
  DebesExhibit
10.2

 

 

MASTER
SERVICES AGREEMENT BETWEEN

SYMPHONY SERVICE CORP.
AND LAWSON SOFTWARE AMERICAS, INC.

 

This
Master Service Agreement constitutes the agreement (the “Agreement”) between Symphony Service Corp.,
a Delaware corporation with offices located at 2475 Hanover Street, Palo Alto,
CA 94304 (“Symphony”) and Lawson
Software Americas, Inc., a Delaware corporation with offices located at
380 St. Peter Street, St. Paul, MN 55102 (“Client”),
entered into as of September 25, 2009 (the “Effective Date”) pursuant to which Symphony will render
commercial software product development and other technology consulting
services to Client as set forth below.

 

WHEREAS, Client and
Symphony intend that Symphony shall provide commercial software product
development and other technology consulting services for Client based on Client’s
requests in consideration referred to herein;

 

NOW
THEREFORE, in consideration of the foregoing recital and the
terms, conditions, and mutual covenants set forth herein, the parties, intending
to be legally bound, hereby agree as follows:

 

1.              DEFINITIONS. For the
purpose of this Agreement, the following definitions shall apply and any term
not defined in this Section 1 shall have the meaning as otherwise defined
herein.

 

1.1.
   “Actual Resource Level” means the
total number of Resources providing Services hereunder at any given time during
the Term.

 

1.2.
   “Affiliate” means an
entity directly or indirectly controlled by, under common control with, or
controlling a party to this Agreement. 
An Affiliate of either party shall be deemed a Third Party under this
Agreement.

 

1.3.
   “Agreement” shall
have the meaning as provided in the preamble above and shall include Exhibit A
attached hereto and incorporated herein by reference.

 

1.4.
   “Client Onsite Location”
means a Client development location where Client has regular and ongoing
development staff.

 

1.5.
   “Client Products”
means all software and hardware products that Client either owns or licenses or
otherwise obtains from Third Parties, along with any and all user
documentation, technical information and any module, specification, system,
instruction, program or other proprietary materials, which Client either
delivers to Symphony or to which Client provides Symphony access.

 

1.6.
   “Core Resource(s)” means the
minimum number of Resources invoiced to Client at all times during the Term of
this Agreement.

 

1.7.
   “Core Resource Level” means the
number of Core Resources as set forth in the applicable Statement of Work.

 

1.8.
   “Expenses” means
those expenses and costs associated with performance of the Services (as
defined below) including, but not limited to, those referred to in Section 9
of this Agreement.

 

1.9.
   “GOC” means a Symphony global
operations center staffed and operated by Symphony or its Affiliates at a
facility designated by Symphony in its sole discretion for the purposes of
rendering the Services under this Agreement.

 

1.10.    “Intellectual
Property” means patent rights (including patent applications and
disclosures), copyrights, trade secrets, know-how and any other intellectual
property rights recognized in any country or jurisdiction in the world,
including without limitation all applications therefor and all registrations
thereof.

 

1.11.    “Resource(s)” means
all Resources providing Services hereunder including but not limited to the
Core Resources.

 

1.12.    “Offshore Resource(s)” means
Resources performing Services at the GOC.

 

1.13.    “Onsite Resource(s)”
means Resources providing Services hereunder at a location other than the GOC
for a period of thirty (30) days or more.

 

1.14.    “Personal Data”
means any information relating to a natural person who is or can be identified,
directly or indirectly, by reference to an identification number or to one or
more factors specific to him or her.

 

1.15.    “Resource(s)”
means all employees or consultants of Symphony and/or any Affiliate thereof,
performing Services hereunder.

 

1.16.    “Resource Category
(ies)” means the different categories of Resources listed in the
applicable Statement of Work.

 

1.17.    “Services” shall
have the meaning set forth in Section 2.1 below.

 

	
  SYMPHONY CONFIDENTIAL

  	
   

  	
  Commercial
  Software Solutions Group

  
	
  DO NOT COPY OR DISTRIBUTE

  	
   

  	
   

  

 

1

 

1.18.        “Third Party (ies)” means any individual,
corporation, partnership, limited liability company, trust, business trust,
association, joint stock company, joint venture, pool, syndicate, sole
proprietorship, unincorporated organization, or any other form of entity not
specifically listed herein, that is not a party to this Agreement.

 

2.              AGREEMENT
SCOPE AND STRUCTURE

 

2.1.          Services. Symphony shall
provide commercial software development and/or information technology related
services to the Client as jointly determined by the parties per the terms set
forth herein and as defined in a Statement of Work (defined in Section 2.2
below) (the “Services”).

 

2.2.          Statement of Work. Symphony
shall perform the Services pursuant to one or more mutually agreed upon
statement of work (each a “Statement of Work”
or “SOW”). Statements of Work shall become
effective only after being executed by both parties, and shall automatically be
construed to incorporate the terms and conditions of this Agreement.

 

2.3.          Delivery of Services.  Symphony will deliver the Services under this
Agreement to Client electronically through means mutually agreed upon with
Client, and Client shall provide access to the relevant network(s) to
Symphony, its Affiliates and Resources for this purpose. The GOC will be named
the Lawson Software Global Operations Center. The
GOC shall be equipped with such systems and other requirements which Symphony
deems reasonable and requisite for the purposes of providing the Services under
this Agreement. Certain Services may also be performed at Client Onsite
Locations as contemplated under this Agreement upon mutual agreement of the
parties.  The Services shall be performed
exclusively for Client and shall not be engaged for any other purpose
whatsoever without the prior written consent of a duly authorized officer of
Symphony.  Without limiting the
generality of the foregoing, Client shall not offer the Services to any Third
Party in any manner whatsoever, whether as a service provider, business process
outsourcer, service bureau or otherwise, nor access the GOC, either remotely or
in person, without first complying with all Symphony processes and procedures
and shall not provide any Third Party with access to the GOC without a duly
authorized Symphony representative’s prior written consent.

 

2.4.          Location of Services.

 

2.4.1.  Offshore. Symphony shall
perform the Services at the GOC, and Client shall receive the Services at its
location(s) outside India and shall utilize the Services outside India.

 

2.4.2.  Onsite. Certain
Services may be performed at Client Onsite Locations and/or other locations
designated by Client from time to time upon mutual agreement of the parties.

 

3.              TERM
OF THE AGREEMENT

 

3.1.          The initial term of the Agreement
shall commence on the Effective Date and end May 31, 2010.  (the “Initial Term”), unless earlier terminated
in accordance with the terms and conditions of this Agreement. The Agreement
may be renewed by mutual agreement of both parties for one or more additional
two (2) year periods (each a “Renewal Term”).
The Initial Term and each and every Renewal Term are collectively referred to
as “Term.”

 

4.              FEES

 

4.1.          Fees.  Client shall pay to Symphony the fees set
forth in each applicable Statement of Work to be calculated on time and
material/ expenses basis using man-months as the unit of measurement of
billable time based on the greater of the Actual Resource Level or the
applicable Core Resource Level for the applicable month.

 

4.2.          Core Resource Levels. Symphony
shall provide the Services using the number of Resources directed by the Client
per the terms of this Section 4 for the applicable period. Client shall
pay for all Resources provided by Symphony at the applicable Resource Monthly
Rate defined in Section 6.1 below, but in no event shall Client pay for
less than the Core Resource Level as per each applicable Statement of
Work.  Client may increase the Actual
Resource Level at any time during the Term and shall have the right to increase
the Core Resource Level listed in each applicable Statement of Work one time
during the first year of the Initial Term upon prior mutual agreement with
Symphony.

 

4.3.      Increase or Decrease of Resources. The
Actual Resource Level may be
increased above the Core Resource Level (and paid for in accordance with Section 6.1
below) by any amount mutually agreed upon by the parties. Client may affect a
reduction of the then current Actual Resource Level by giving written notice to
Symphony of the proposed change no less than ninety (90) days prior to the date
the decrease shall apply; provided however that, Client may not reduce the
Actual Resource Level below the Core Resource Level at any time during the
Term. Provided that in the event that a Resource that constitutes part of the
Actual Resource Level ceases performing Services under an applicable Statement
of Work, Client may request that Symphony not backfill such position with a
Replacement Resource provided that the Actual Resource Level without such
replacement Resource remains above the Core Resource Level.

 

5.              TECHNICAL
SKILLS; RESOURCES

 

5.1.          Resource Categories. All
Resources will be categorized according to the Resource Categories listed in
the applicable Statement of Work.

 

2

 

5.2.          Resource Progression Across Resource
Categories. As various Resources gain experience over time, such experience
shall cause them to progress upward from one Resource Category to another.
Symphony shall progress Resources no more than twice per calendar year and
shall provide Client with at least three (3) months prior written notice
before progressing a Resource to a higher Resource Monthly Rate (defined in Section 6.1
below), and Client shall be billed and shall pay for such Resource at the
higher Resource Category rate as of the effective date of such progression
unless, during the one (1) month period beginning from the date Client
receives such notice, Client has provided Symphony with written notice of its
election to move the progressing Resource out of the GOC and to replace such
Resource with another at the non-progressed Resource Category Level and
Resource Monthly Rate. Should Symphony as a result choose to replace such
Resource, Symphony shall not bill Client for such replacement Resource for
first two (2) weeks following the date of such replacement.  Notwithstanding the foregoing, in no event
shall the progressions applicable to the Resources performing Services pursuant
to a Statement of Work result in an increase of Fees greater than ten percent
(10%) of the average monthly Fees for such Services for the twelve (12) month
period immediately preceding such progressions.

 

5.3.          Performance Improvement Program.
In the event that Client notifies Symphony in writing that a Resource is not
reasonably performing at a level commensurate with such Resource’s experience
and stated skill set or otherwise not performing in accordance with Client’s
reasonable expectations, the parties will discuss Client’s concerns regarding
the performance of the Resource in question. 
Symphony shall have thirty (30) days from the date of such notice to
improve the performance of such Resource to a level reasonably satisfactory to
Client (the “Performance Improvement Period”).  If, at the end of the Performance Improvement
Period, the Resource in question is not performing at a level satisfactory to
the Client, Symphony shall promptly replace such Resource within a reasonable
time from the completion of the Performance Improvement Period and in a manner
that reasonably minimizes any disruption in the Services.  In the event that a Resource is replaced in
connection with the Performance Improvement Program, Symphony shall not Invoice
Client for the Services performed by such replacement Resource for initial two (2) weeks
following the date such replacement Resource begins performing Services.

 

6.              RATES &
INCREASES

 

6.1.          Resource Monthly Rate. Each
Resource will be billed at, and Client agrees to pay, the applicable calendar
monthly rate per Resource Category and applicable Resource type as set forth in
the applicable Statement of Work (collectively, the “Resource Monthly Rate(s)”).

 

6.2.          Resource at Client Onsite Locations.
Except as otherwise agreed to in writing by the parties, Resources shall only
be required to travel to a Client Onsite Location short-term. Client
acknowledges that such Resources generally will travel to the United States,
Canada, Europe or Asia or other mutually agreed to countries where Client
Onsite Locations are based on an applicable visa and will be subject to the
restrictions thereof. Client will be responsible for paying for such Resource’s
travel and related Expenses as per Section 9.3 below.

 

6.3.          Rate Periods and Increases. All
rates and fees quoted in this Agreement are stated and payable solely in U.S.
dollars. The Resource Monthly Rates, as outlined in the applicable Statement of
Work, will remain in effect for the first year of the Initial Term.  The Resource Monthly Rates shall then
increase as follows (the Resource Monthly Rates shall not decrease under any
circumstances):

 

6.3.1.           Unless as otherwise identified in the
Statement of Work , on each anniversary of the Effective Date, the Resource
Monthly Rates and other costs and expenses specifically identified in the
applicable Statement of Work and this Agreement will increase as notified by
Symphony; provided, however, that the annual price increase with regard to the
then-current Core Resource Level (identified for the purpose of this Section 6.3.1
as the number of the most senior level Resources then assigned to the GOC equal
to the then-current Core Resource Level set forth in the applicable Statement
of Work) shall be capped at the lesser of (a) ten percent (10%) or (b) a
number that is calculated by determining the twelve (12) month percentage
increase in the Hewitt-Norton Salary survey for I.T. Professionals in India
measured from the value in December of the last year until the value in December of
the year before. This new rate will remain in effect for a period of one (1) year
and shall increase as stated herein on each anniversary of the Effective Date
thereafter.

 

6.4.          Part Month. In the event a
Resource commences or permanently ceases providing Services for Client part way
through a calendar month, then such Resource will be billed at, and Client
agrees to pay, a prorated monthly rate for that calendar month that shall be
based on the number of days the Resource actually performed Services for Client
in such calendar month.

 

6.5.          Symphony represents and warrants that,
as of the Effective Date of this Agreement, the Resource rates then in effect
as set forth in the Statements of Work dated as of the Effective Date and
entered into by the parties pursuant to this Agreement, are no less favorable
than rates charged by Symphony to an unaffiliated Third Party client located in
the United States for substantially similar professional services of
substantially similar scope, volume, and duration being performed in the same
geographic region.

 

7.              INVOICING &
PAYMENTS

 

7.1   Invoices.  Invoices
for Services provided by Resources (“Invoice(s)”)
shall be rendered by Symphony to Client in arrears on a monthly basis. The
amount of such Invoices 

 

3

 

shall be based upon the
greater of the Core Resource Level as per the applicable Statement of Work and
the Actual Resource Level for the applicable month.

 

7.2   Payment of Invoices. Client shall pay all amounts not the
subject of a good faith dispute within thirty (30) calendar days from the date
of receipt of the applicable Invoice. Any invoiced amounts not paid within
forty five (45) calendar days after receipt and that are not the subject of a
good faith dispute will be subject to a late payment charge equal to the lesser
of one and a half percent (1.5%) per month or the maximum rate allowed by law
computed and added to the outstanding unpaid invoice amount from the
forty-sixth (46th) calendar day following the Invoice date.

 

8.              TAXES. Each party
will be responsible for any and all personal property taxes on property it owns
or leases, franchise and privilege taxes on its business, and taxes based on
its net income or gross receipts. Symphony shall pay all sales, use, and other
taxes and duties payable by Symphony on any goods or services used or consumed
by Symphony in providing the Services. 
In the case of any sales, use, or other tax and duty during the term of
this Agreement that is assessed on the provision of Services received by Client
from Symphony or any of its Affiliates, Client will pay such taxes and duties
directly or shall reimburse Symphony as applicable, including, but not limited
to, applicable services taxes. Invoices will separately state the amount of
taxes and duties for which Symphony is requesting payment from Client, if any.

 

9.              EXPENSES

 

9.1         Capital Expenditure

 

9.1.1            Unless specified
otherwise in the applicable Statement of Work, and except for those items
listed in Section 9.1.2 below, Client shall in all cases be responsible
for paying all capital costs for equipment and other items reasonable or
necessary for the operation of the GOC or otherwise requested by Client,
including, without limitation the following as applicable:

 

9.1.1.1     Office improvements
requested by Client or otherwise required for delivery of the Services;

 

9.1.1.2     Servers specific to
Client’s software and development environment;

 

9.1.1.3     Application software;

 

9.1.1.4     Development software;

 

9.1.1.5     Third Party software,
if any, with which Client’s Products are to be integrated;

 

9.1.2    Symphony will be responsible
for paying for the following items:

 

9.1.2.1     Office furniture; a
computer plus standard software such as Microsoft Office for each computer; and
shared general office equipment including telephones, copiers and fax machines.

 

9.2   Operating Expenses. Unless specified otherwise in the
applicable Statement of Work, Client will be responsible for paying all
operating expenses involved in operating the GOC, including but not limited to
operating costs for space over and above the standard GOC facilities allotment
and configuration, except for the following operating expense items for which
Symphony will be responsible:

 

9.2.1    Office-related
operating expenses such as rent, utilities and taxes related to the standard
GOC facilities allotment and configuration; and

 

9.2.2    Local telephone
service to the GOC.

 

9.3   Travel and Related Expenses.  Client shall be responsible for payment of
all travel and related expenses approved by Client in connection with delivery
of the Services, including but not limited to those incurred by Resources
traveling to Client Onsite Locations, as follows: (i) visa processing fees
and related fees; (ii) Coach-class roundtrip airfare; (iii) a Per
Diem (daily) allowance currently set at US $50.00 for US and €55/day for Europe
for the first year of the Initial Term and increased thereafter as per Section 6.3.1
above; (iv) car rental costs; and (v) costs of accommodation.

 

9.4   [reserved]

 

9.5   Use of Client Facilities. Client at its expense shall
provide to all Onsite Resources local infrastructure including but not limited
to desk space, office telephone, desktop computers and applicable software.

 

10          CONFIDENTIALITY

 

10.1       Confidential
Information; Nondisclosure. The parties acknowledge and
agree that in the course of delivering and receiving the Services hereunder,
they may provide each other with certain nonpublic information, documentation
and material relating to themselves and/or to their respective Affiliates or
customers, which information shall be clearly and prominently labeled as “Confidential”
or which would, by its nature, be understood by a reasonable person to be the confidential or proprietary business
information of the party disclosing such information (the “Disclosing
Party”) or its Affiliates or customers (collectively, the “Confidential Information”). 
The party receiving another party’s Confidential Information (the “Receiving Party”) and such party’s
employees, Affiliates, officers, directors, agents, attorneys, accountants,
auditors and other advisors shall hold such Confidential Information of the
other party in strict 

 

4

 

confidence
and shall use it only in connection with performance of its obligations under
this Agreement.

 

10.2       Exclusions.
The term “Confidential Information” shall
not include information that:  (i) is
or has become publicly available without restriction through no fault of the
Receiving Party; (ii) is or has been received by the Receiving Party
without restriction from a Third Party lawfully in possession of such
information; (iii) is independently developed by the Receiving Party
without reference to the Disclosing Party’s Confidential Information; (iv) the
Disclosing Party gives the Receiving
Party written authorization to
disclose; (v) is or has
been disclosed by the Disclosing Party to a Third Party without a restriction on disclosure; or (vi) is
required to be disclosed by law or legal processes, provided, however, that to
the extent legally permissible the Receiving Party provides the Disclosing
Party with written notice prior to any such required disclosure.

 

11          CLIENT
PRODUCTS

 

11.1         License to Client Products; Client
Warranty.  (1) Client hereby
grants Symphony and its Affiliates for use by Symphony and/or its Affiliates
and subcontractors a fully paid-up, non-exclusive, non-transferable (except
pursuant to Section 22.1 below), worldwide, royalty-free license to
access, display, perform, reproduce and otherwise use the Client Products for
the sole purpose of performing the Services during the Term.  (2) Client hereby represents and
warrants that it has full right, title and authority in and to all of the
Client Products necessary to grant the aforementioned license.

 

11.2         Restrictions. Symphony shall
not, and shall not authorize any Third Party to (1) market, sell, lease,
rent, sublicense, distribute or otherwise make available to any Third Party the
Client Products or any aspect thereof, except as expressly permitted by Client;
or (2) remove or alter any legends or other notices from the Client
Products.

 

11.3         Return of Client Products. Upon
Client’s written request, the Client Products that are no longer required by
Symphony for the performance of the Services shall be returned to Client after
upon termination of this Agreement. All Expenses of the freight and insurance,
as well as incidental charges associated with returning such Client Products
shall be charged to Client in accordance with the terms and conditions of this
Agreement.

 

12          SYMPHONY
OBLIGATIONS.

 

12.1         The Services will be performed in a
professional manner using qualified personnel and in accordance with any
specific material terms and conditions of the Statement of Work. For any breach
of the foregoing, Client’s exclusive remedy, and Symphony’s entire liability,
shall be the re-performance of such Services.

 

12.2         In providing the Services, Symphony
will use commercially reasonable efforts to detect, eradicate, and will not
knowingly introduce, threats known as software viruses, worms, Trojan horses,
trap doors, or other malicious computer instructions, intentional devices or
techniques that were designed to threaten, infect, damage, disable, or shut
down a computer system or any component thereof.

 

12.3         Symphony will require all Resources to
sign a confidentiality agreement prior to beginning work on any Client project.

 

12.4         Restriction on Resource Transfer.  Should Symphony currently or in the future
operate a GOC for any Named Competitor (defined below), then during the period
of twelve (12) months immediately following the date that any such Resource
ceases his/her assignment with the Client GOC, Symphony will not assign such
Resource to a Named Competitor’s GOC. 
For purposes hereof, the term “Named Competitor”
is defined as any entity contained in a mutually agreed upon list of up to five
(5) direct competitors of Client’s core business as set forth in Exhibit A
to this Agreement.

 

12.5         Noninfringement. No Work Product
provided by Symphony to Client hereunder will, infringe any third party’s
Intellectual Property Rights.  The foregoing obligation shall not include (i) any
Client Products, specifications, instructions, designs or information provided
to Symphony by Client (or on behalf of Client by a Third Party) and/or Symphony’s
substantial compliance therewith, (ii) any modification by any party
(other than Symphony) to any Work Product, (iii) any combination of any
Work Product with Client Products or product(s) of Client or of any Third
Party, or (iv) any use of any Work Product by or on behalf of or at the
direction or upon instruction of Client which Work Product is not, in and of
itself and apart from such use thereof, the subject of a Third Party claim of
Intellectual Property infringement.

 

13          CLIENT
OBLIGATIONS.

 

13.1         Client
shall appoint and make available for all
Symphony projects a Liaison, who will:

 

13.1.1      Be the main point of
contact between Client and Symphony;

 

13.1.2      Have authority to make
binding decisions for Client; and

 

13.1.3      Provide Symphony with
access to relevant Client personnel who can provide information needed by
Symphony in connection with its performance of the Agreement.

 

13.2         Client shall timely provide assistance,
information and cooperation reasonably requested by Symphony to enable it to
properly and timely provide the Services; and

 

5

 

13.3         No Client Product and no
specifications, instructions, designs, information, materials or Intellectual
Property provided by Client to Symphony hereunder will infringe any U.S. patent
issued at the Effective Date, or copyrights or trademark rights of any Third
Party.

 

14          OWNERSHIP

 

14.1         All work product prepared for Client
hereunder pursuant to the Description of Services (the “Work Product”) including all right, title
and interest therein and thereto, including, without limitation, all
Intellectual Property rights therein, but expressly excluding any and all
Symphony IP (defined below) and Third Party materials (including, without
limitation, Client Products and derivative works thereof), shall, upon payment
in full therefor, belong to Client and be deemed Works Made For Hire, as
defined under U.S. Copyright Law, in the course of performing the
Services.  To the extent that any right,
title and/or interest to any Work Product may not, by operation of law, vest in
Client, or is not considered to be a Work Made For Hire, then all right, title
and interest therein, including, without limitation, all Intellectual Property
rights, shall be and hereby is assigned to Client upon payment in full
therefor.  Symphony agrees to provide
Client with reasonable assistance to perfect its rights and title to such Work
Product, at Client’s written request and sole expense, including executing any
instruments of assignment necessary to affect the intent of this Section 14.1.  Client agrees to compensate Symphony for such
assistance at Symphony’s rates then in effect when such assistance is rendered.

 

14.2         Subject to obligations under Section 10
above and each party’s respective Intellectual Property rights, neither party
shall be prevented from using its knowledge, experience, know-how and/or
expertise, whether gained prior to, during or after any Services performed
under this Agreement, in any manner and for any purpose whatsoever, including,
without limitation, to perform work for Third Parties including work which
results in the creation of materials having formats, organization, use,
function, structure and/or sequence similar to materials developed for Client.

 

14.3         Notwithstanding
the foregoing or anything else set forth in this Agreement or any
Statement of Work, Symphony shall retain all right, title and interest in and
to all property, including but not limited to Intellectual Property, developed
by or on behalf of Symphony, its Affiliates and/or subcontractors or otherwise
owned or licensed by Symphony, its Affiliates and/or subcontractors that 1)
existed prior to this Agreement 2) is independently developed outside of this
Agreement without any contributions of Client or 3) does not include Client
Intellectual Property or Client Confidential Information (collectively, the “Symphony IP”).

 

14.4   No Symphony IP or Third Party
Intellectual Property rights shall be embedded by Symphony in any Work Product
without Client’s prior written consent.

 

15          INDEMNIFICATION

 

15.1         Symphony Indemnity. Symphony
shall indemnify, defend and hold harmless Client, its Affiliates,
subcontractors, officers, employees, directors and subsidiaries from and
against any and all claims, liabilities, damages, expenses, fines, penalties or
costs of whatsoever nature, (including reasonable attorney’s fees and expenses)
to the extent arising from any Third Party claims arising out of:

 

15.1.1      Injuries to persons or
death resulting from the gross negligence or willful misconduct of the
Resources in the operation of the GOC, except to the extent any such injury or
death results from the gross negligence or willful misconduct of Client; or

 

15.1.2      The infringement of any
third party’s Intellectual Property by any Work Product delivered in connection
with the Services (a “Symphony  Infringement Claim”) except to the extent
any such claim is required to be indemnified by Client pursuant to Section 15.2.2
below.  A Symphony Infringement Claim
shall not include claims related to (i) any Client Products,
specifications, instructions, designs or information provided to Symphony by
Client (or on behalf of Client by a Third Party) and/or Symphony’s substantial
compliance therewith, (ii) any modification by any party (other than
Symphony) to any Work Product, (iii) any combination of any Work Product
with Client Products or product(s) of Client or of any Third Party, or (iv) any
use of any Work Product by or on behalf of or at the direction or upon
instruction of Client which Work Product is not, in and of itself and apart
from such use thereof, the subject of a Symphony Infringement Claim.  In the event that any Work Product becomes or
appears likely to become the subject of a Symphony Infringement Claim, then
Symphony reserves the right to procure for Client the right to enable Client to
continue to use the Work Product in question, or to modify or replace the Work
Product in question with non-infringing and functionally equivalent material.

 

15.1.3      The foregoing
provisions of Section 15.1.2 herein state Symphony’s entire liability and
Client’s exclusive remedies for infringement of intellectual property rights of
any kind.

 

15.2         Client Indemnity. Client shall
indemnify, defend and hold harmless Symphony, its Affiliates, subcontractors,
officers, employees, directors and subsidiaries from and against any and all
claims, liabilities, damages, expenses, fines, penalties or costs of whatsoever
nature, (including reasonable attorneys’ fees and expenses) arising from any
Third Party claim(s) arising out of:

 

6

 

15.2.1            Injuries to
persons or death resulting from the gross negligence or willful misconduct of
Client, its employees or agents, except to the extent any such injury or death
results from the gross negligence or willful misconduct of Symphony;

 

15.2.2            The infringement
of Third Party’s Intellectual Property rights by any Client Product,
specifications, instructions, designs or information provided to Symphony by
Client (or on behalf of Client by a third party) and/or Symphony’s substantial
compliance therewith (a “Client Infringement
Claim”); or

 

15.2.3            The integration
or use of any Work Product by Client or a Third Party, including without
limitation claims brought by Client’s employees, direct or indirect customers,
agents, vendors, partners or shareholders, except to the extent any such claim
is a Symphony Infringement Claim required to be indemnified by Symphony
pursuant to Section 15.1.2 above.

 

15.3         Indemnity
Procedures. As a condition to the foregoing indemnity
obligations of both Parties, the indemnifying party (the “Indemnifying
Party”) agrees to pay any costs and damages finally awarded
(including any settlement amounts) against the party seeking indemnification
(the “Indemnified Party”), provided
that:  the Indemnified Party (a) notifies
the Indemnifying Party promptly, in writing, of the action, provided any delay
or failure of the Indemnified Party to give prompt notice of any such claim
shall not affect the rights of the Indemnified Party hereunder unless, and only
to the extent that, such delay or failure is prejudicial to or otherwise
adversely affects the Indemnifying Party; (b) provides the Indemnifying
Party all reasonable information and assistance to settle or defend the action
(at the Indemnifying Party’s expense); (c) grants the Indemnifying Party
sole authority and control of the defense or settlement of the action provided
that no compromise or settlement of any claim admitting liability of or
imposing duties of performance or is in any way prejudicial to the Indemnified
Party may be effected without the prior written consent of such Party, which
consent shall not be unreasonably withheld, conditioned or delayed; and (d) shall
have the right to participate in but not to control the defense and/or
settlement of any Indemnified Claim with counsel of its choosing at its own
expense.  The Indemnifying Party agrees to
keep the Indemnified Party regularly and completely informed of the status of any claim hereunder.

 

16          DISCLAIMER
OF WARRANTIES; LIMITATION OF LIABILITY

 

16.1         DISCLAIMER OF WARRANTIES. CLIENT
UNDERSTANDS THAT SYMPHONY IS PERFORMING THE SERVICES HEREUNDER IN RELATION TO
SYSTEMS AND DATA THAT HAVE BEEN PRODUCED BY CLIENT, OR SUPPLIED TO CLIENT BY
THIRD PARTIES, AND FOR ALL OF WHICH SYMPHONY HAS NO RESPONSIBILITY. EXCEPT AS
OTHERWISE PROVIDED IN SECTION 12 OF THIS AGREEMENT, SYMPHONY ON BEHALF OF
ITSELF AND ITS AFFILIATES AND SUBCONTRACTORS DISCLAIMS ALL WARRANTIES WITH
REGARD TO THE SERVICES, WORK PRODUCT AND ANY OTHER INFORMATION OR MATERIAL
PROVIDED IN CONNECTION HEREWITH, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, NONINFRINGEMENT,
ERROR-FREE OR UNINTERRUPTED SERVICE.

 

16.2         LIMITATION OF LIABILITY. IN NO
EVENT SHALL EITHER PARTY OR ANY OF ITS RESPECTIVE AFFILIATES OR SUBCONTRACTORS,
BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF
PROFITS, LOSS OF GOODWILL OR OTHER LOSS (INCLUDING SUBSTITUTION OF SERVICES)
ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY THIRD PARTY SERVICES
DELIVERED IN CONNECTION HEREWITH EVEN IF PREVIOUSLY ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND REGARDLESS OF ITS NEGLIGENCE OR OTHER FAULT AND REGARDLESS
OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, STRICT
LIABILITY, BREACH OF WARRANTIES, FAILURE OF ESSENTIAL PURPOSE OR ANY OTHER
THEORY OF LEGAL LIABILITY.  EXCEPT FOR
CLAIMS REQUIRED TO BE INDEMNIFIED UNDER SECTION 15 ABOVE, EACH PARTY’S AND
ITS RESEPCTIVE AFFILIATES’ AND SUBCONTRACTORS’ CUMULATIVE LIABILTY FOR ALL
CLAIMS UNDER THIS AGREEMENT, EXCEPT CLAIMS FOR AMOUNTS DUE HEREUNDER, SHALL BE
LIMITED TO THE AMOUNT PAID BY CLIENT AND RETAINED BY SYMPHONY FOR WORK
PERFORMED UNDER THE STATEMENT OF WORK UNDER WHICH SUCH CLAIM PRINCIPALLY AROSE
(WHICH FOR THE PURPOSE OF CLARITY EXCLUDES PAYMENTS FOR TAXES, COSTS AND
EXPENSES) IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THAT
THE FIRST SUCH CLAIM AROSE.

 

16.3         The parties agree that no action,
regardless of form, arising out of this Agreement may be brought by either
party after one (1) year from the date such cause of action accrued.

 

17          TERMINATION

 

17.1         Termination for Convenience.
After completion of the Initial Term
but not earlier, either party may deliver to the other party written notice of
its decision to terminate this Agreement with or without cause upon one hundred

 

7

 

eighty (180) days prior written notice, and any such
termination shall be effective on the 181st day after receipt of any such notice by the
other party.

 

17.2         Termination for
Cause. In the event of any material breach or default by either party under
this Agreement (except for failure to pay fees or Expenses), the non-performing
party shall have sixty (60) days after receipt of written notice from the other
party, detailing the nature of such material breach or default and expressly
stating that such notice is notice of a material breach of the Agreement which
if not cured within said timeframe shall constitute grounds for termination of
the Agreement, to cure such breach or default, and if not corrected within the
said period, the notifying party shall have the right, at its option, to
terminate this Agreement; except in case of any failure to pay  Fees or Expenses due and owing hereunder,
which failure must be cured within ten (10) days after receipt of written
notice thereof.  Notwithstanding the
foregoing, following ten days written notice to Client of any failure to pay
any fees or Expenses when due, Symphony may, at its option, at any time either
terminate this Agreement or temporarily discontinue any or all Services
provided hereunder.  If (1) Services
billed in an Invoice are not disputed as required by this Section within
sixty (60) days of receipt of the Invoice by Client or (2) Services or
Work Product are otherwise accepted or approved by Client, then those Services
and the associated Work Product shall be conclusively determined to have been
provided as required by the Agreement and applicable standards of
professionalism. The parties agree that the requirements of this Section 17.2
and the procedures it sets forth are material terms to this Agreement.

 

17.3         Bankruptcy. If either Client or
Symphony becomes insolvent, fails to pay, or admits in writing its inability to
pay debts as they become due; or if either party applies for, consents to, or
acquiesces in the appointment of a trustee, receiver or other custodian for
such party or for a substantial part of such party or makes a general assignment
for the benefit of creditors; or, if a trustee, receiver or other custodian is
appointed for such party or for a substantial part of such party’s property and
is not discharged within sixty (60) days; or if any bankruptcy, reorganization,
debt arrangement or other proceeding under any bankruptcy law, or any
dissolution or liquidation proceeding is commenced by, consented to, or
acquiesced in by such party and has not been dismissed within sixty (60) days;
or, if either party ceases to conduct its business in the normal course, this
Agreement may be terminated by the other party immediately upon delivery of
written notice to the affected party.

 

17.4         Payment of Fees. In the event of termination or expiration of
this Agreement for any reason, except in case of termination of this Agreement
by Client pursuant to the terms of Section 17.1 above and Section 17.2
above due to material breach by Symphony where certain invoiced amounts are
disputed by Client in good faith, Client shall promptly pay Symphony in full all
fees and Expenses due through the later of the effective date of termination of
this Agreement or through the end of the Initial Term for each applicable
Statement of Work (based on the outstanding balance payable under each
such Statement of Work through the end of the Initial Term of each such
Statement of Work) (the “Payment Amount”).  It is understood and agreed by the parties
that the calculation of damages suffered by Symphony under such circumstances
would be difficult to ascertain.  The
parties agree that the Payment Amount is a reasonable and justified approach to
addressing this uncertainty and agree that this approach would provide fair and
appropriate compensation to Symphony.  In
case of termination of this Agreement by Client under Section 17.2 above
due to material breach by Symphony, Client may temporarily withhold payment of
those amounts which are the subject of a good faith dispute arising out of the
alleged material breach pending resolution of any such dispute.

 

18.       INSURANCE

 

18.1 During the Term Symphony will maintain the
following levels of insurance coverage for the Services to be provided
hereunder and the operation of the GOC.

 

18.1.1      Commercial General Liability Insurance for
bodily injury and property damage with a limit of USD One Million ($1,000,000)
per occurrence and USD Two Million ($2,000,000) in the aggregate.

 

18.1.2      Worker’s Compensation/Employers’
Liability. Insurance statutory limits, covering Symphony’s employees pursuant
to applicable state workers’ compensation laws.

 

18.1.3      Professional Liability Insurance for
errors and omissions with a limit of USD Five Million ($5,000,000) per
occurrence or per claim and USD Five Million ($5,000,000) in the aggregate.

 

18.1.4      Umbrella and/or Excess Liability insurance
on an occurrence basis with limits not less than USD Five Million ($5,000,000)
per occurrence and USD Five Million ($5,000,000) in the aggregate in excess of
the limits provided by Symphony’s Employer’s Liability and Commercial General
Liability.

 

18.2 Upon Client’s written request, Symphony shall
without undue delay submit a copy of insurance certificates evidencing such
insurance coverage.

 

19          NON-HIRE. Neither party
shall, without the prior written consent of a duly authorized officer of the
other party, directly or indirectly solicit, hire or otherwise retain as an
employee or independent contractor any current or former employee, consultant,
contractor or subcontractor of the other party, its Affiliates or
subcontractors, during the Term and for a period of twelve (12) months
thereafter (or twelve (12) months after the other party’s relationship with any
such employee, consultant, contractor or subcontractor is terminated if prior
to termination of the Agreement).

 

8

 

20. ADVERTISING
AND PUBLICITY.  Symphony may
include Client in its public list of clients. 
Symphony and its subsidiaries may use Client’s name and logo in
connection with signage and recruitment materials related to the GOC and the
Services.  Except for the foregoing
authorized uses, neither party shall publicly use the other party’s name, logo
or other trademark/service mark without prior written authorization of such
other party except as required by law.

 

21.       DATA
PROTECTION AND PRIVACY.  It is the express
intention of the Parties that Symphony will not process any Personal Data on
behalf of Client under this Agreement. Nevertheless, should Client wish
Symphony to have to Personal Data on its behalf under this Agreement, it shall
notify Symphony in writing prior to making Personal Data available to Symphony,
and upon written agreement by Symphony to provide such processing services,
both parties shall comply with their respective obligations under applicable
laws and regulations in connection therewith; provided, however, that Client
understands and agrees that, where necessary to perform the Services, Symphony
personnel globally will have access to Personal Data collected and controlled
by Client and provided further that Client agrees that it shall have the sole
responsibility for compliance with any and all requirements under any
applicable data privacy laws or regulations regarding the collection
of and the transfer of such Personal Data to any other country.

 

22. MISCELLANEOUS

 

22.1         Binding Effect and Assignment.
This Agreement shall be binding upon the parties hereto, and their successors
and assigns.  Neither party may assign
this Agreement, its obligations hereunder to any Third Party (excluding
Symphony Affiliates), without the prior written consent of the other party,
which consent shall not be unreasonably withheld, conditioned or delayed, and
any assignment, delegation or subcontract in violation of this provision shall
be void and of no effect. Notwithstanding the foregoing, no such prior written
consent shall be required in the event of any sale of all or substantially all
of the assets or the controlling interest of either party to a Third Party that
is not a direct competitor of the other party, or in the event of any merger or
acquisition of or by either party to an entity that is not a direct competitor
of the other party, and in this event this Agreement shall be binding upon any
such successor.

 

22.2         Independent Contractors. The
relationship between Symphony and Client is solely that of independent
contractors and not that of an agency, partnership, joint venture or employment
relationship, and nothing herein shall be deemed to authorize either party to
act for, represent or bind the other. 
This Agreement is non-exclusive between the parties, and shall not be
interpreted or construed to prevent Client or Symphony from entering into a
similar agreement or relationship with a Third Party. All Resources providing
Services hereunder shall be employees, consultants or subcontractors of Symphony,
and none shall be considered employees of Client.  Symphony shall be responsible for payment of
all withholding taxes, all other payroll deductions and social insurance
obligations with respect thereto. Client shall not be responsible for the
payment of workers’ compensation insurance, disability benefits or any fringe
benefits provided to Resources.

 

22.3         Force Majeure. Except for
required payments, neither party shall be liable for failure to perform or for
delay in performing its obligations to the extent and as long as such failure
or delay is due to natural disasters, acts of war, acts of terror, significant
changes in applicable laws or regulations or any other causes reasonably beyond
the control of such party (each a “Force
Majeure Event”). Any party desiring to invoke the protection of this
Section shall promptly notify the other party of the Force Majeure Event
and the extent to which the affected party will be unable to perform its
obligations hereunder. Such excuse shall continue as long as the Force Majeure
Event continues. Upon cessation of such Force Majeure Event, such party shall
promptly resume performance hereunder. 
Each party shall give the other party prompt written notice when it is
again fully able to perform such obligations. 
If, as a result of a Force Majeure Event, a party is unable to fully
perform its obligations hereunder for any consecutive period of ninety (90)
days, the other party shall have the right to terminate this Agreement in its
entirety, upon providing written notice to the non-performing party, such
termination to be effective no earlier than thirty (30) days from the date of
delivery of such notice. If, as a result of natural disasters, act of war, or a
cause beyond the control of Symphony results in difficulty in execution of
Services at the GOC, Symphony will have the right to continue the execution of
work under this Agreement at another facility, upon prior approval of Client
and the provisions of this Agreement shall apply mutatis mutandis to such other
facility.

 

22.4         Notices. Any notice or other
communication required or permitted under this Agreement shall, as material
term of this Agreement, be given in writing to the other party via hand
delivery, or certified U.S. mail return receipt requested, or by nationally
recognized overnight delivery service to the following individuals. The parties
by notice may designate another address or individual to which a required
notice may be directed. Notices shall be effective upon receipt.  Each notice sent or mailed in the manner
described above shall be deemed provided for all purposes at such time as it is
delivered to the addressee (with the return receipt or the delivery receipt
being deemed conclusive, but not exclusive, evidence of such delivery) or at
such time as delivery is refused by the addressee upon presentation.

 

If
to Client, to:

Lawson Software, Inc.

380 St. Peter Street

St.
Paul, MN 55102

 

9

 

Attn:  Lawson General Counsel

 

With a copy to: Jim
Sanderson, VP Corp Admin

 

And if to Symphony:

 

Symphony
Service Corp.

2475
Hanover Street

Palo
Alto, CA 94304

Attn:  Legal Department

 

22.5         Governing Law. This Agreement,
the rights and obligations of the parties, and any claims or disputes relating
thereto, shall be governed by and construed in accordance with the laws of the
State of Minnesota, USA (excluding the choice of law rules thereof). The
parties agree that any litigation brought under or in connection with this
Agreement will be brought in the court of competent jurisdiction located in the
State of Minnesota.  The parties hereby
irrevocably submit and waive in advance any objection based upon forum non conveniens or lack of personal jurisdiction of
such courts for any such litigation.

 

22.6         Severability. If any provision
or provisions of this Agreement shall be held by a court of competent
jurisdiction to be contrary to law, or for any reason invalid, unenforceable,
void or voidable, such provision or provisions shall be deemed to be null and
void and the remainder of this Agreement shall, to the extent practicable,
remain in full force and effect.  To the
extent a provision of this Agreement is in invalid, unenforceable, void or
voidable, the parties agree to negotiate in good faith to amend such to conform
as nearly as possible, in accordance with applicable law, to the intended
purpose and intent of the original provision.

 

22.7         Entire Agreement; Section Headings;
Counterparts. This Agreement together with Exhibit A hereto
constitutes the entire agreement between Symphony and Client with respect to
the transactions contemplated herein and the subject matter hereof, and it
supersedes and replaces all prior oral or written agreements, commitments or
understandings with respect to the transactions contemplated herein and the
subject matter hereof. Notwithstanding the foregoing, this Agreement does not
supersede or replace any portion of the Reseller Agreement.  No amendment, modification or discharge of
this Agreement shall be valid or binding, unless set forth in writing and duly
executed and delivered by an authorized representative of both Client and
Symphony. In the event of any inconsistency or conflict between the terms and
conditions of this Agreement and any transactional or other document issued in
connection herewith, the terms and conditions of this Agreement shall, in all
instances, govern and control, provided, however, that in the event of an
inconsistency or conflict between the terms and conditions of this Agreement
and any Statement of Work issued hereunder where the applicable term(s) of
the applicable Statement of Work expressly state that they shall take
precedence over the competing term(s) in the Agreement, then such
Statement of Work term(s) shall govern and control in such instance. The
parties acknowledge and agree that any preprinted terms on any transactional or
other document issued in connection herewith (including, without limitation,
purchase orders, RFPs, bills of lading, etc.) are per se null and void and of
no force or effect. The section headings contained in this Agreement are
inserted for convenience of reference only, shall not be deemed to be a part of
this Agreement for any purpose, and shall not in any way define or affect the
meaning, construction or scope of any of the provisions of this Agreement.  To facilitate execution, this Agreement may
be executed in as many counterparts as may be required, and all counterparts
shall collectively constitute a single Agreement.

 

22.8         Waiver. No delay or failure on
the part of either party hereto in exercising any right, power or privilege
under this Agreement shall impair any such right, power or privilege or be
construed as a waiver or any acquiescence thereto; nor shall any single or
partial exercise of any right, power, or privilege preclude any other or
further exercise thereof or the exercise of any other right, power, or
privilege.  No waiver shall be valid
against either party, unless made in writing and signed by the party against
whom enforcement of such waiver is sought, and then only to the extent
expressly specified therein.

 

22.9         Third Party Beneficiaries.  Except as expressly provided otherwise in
this Agreement, nothing in this Agreement shall be construed to give any person
or entity other than the parties hereto any legal or equitable claim, right or
remedy; rather, this Agreement is intended to be for the sole and exclusive
benefit of the parties.

 

22.10       Survival. Unless otherwise
expressly provided in this Agreement, termination of this Agreement shall not
relieve either party from any obligation it has to make any payments to the
other party as required under this Agreement. Sections 1, 7.2, 8, 10, 11.1(2),
14, 15, 16, 17.4, 19 and 22 of this Agreement shall survive termination of this
Agreement for any reason and remain in full force and effect.

 

10

 

IN WITNESS WHEREOF, Symphony and Client have each caused this Agreement to be executed by
their respective duly authorized representatives as of the Effective Date.

 

 

	
  LAWSON
  SOFTWARE AMERICAS, INC.

  	
   

  	
  SYMPHONY SERVICE CORP.

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/
  Curt Olson

  	
   

  	
  By:

  	
  /s/ Alan Harlan

  
	
  Authorized
  Signature

  	
   

  	
  Authorized
  Signature

  
	
   

  	
   

  	
   

  
	
  Curt Olson

  	
   

  	
  Alan Harlan

  
	
  Print
  Name

  	
   

  	
  Print
  Name

  
	
   

  	
   

  	
   

  
	
  Director - Global
  Sourcing

  	
   

  	
  President

  
	
  Title

  	
   

  	
  Title

  
	
   

  	
   

  	
   

  
	
  September 23, 2009

  	
   

  	
  September 24, 2009

  
	
  Date

  	
   

  	
  Date

  
					

 

11

 

EXHIBIT
A

 

NAMED
COMPETITORS

 

1.
SAP AG

 

2.
Oracle USA, Inc.

 

3.
Infor Global Solutions

 

4.
Microsoft Corporation

 

5
CGS, Inc. (Blue Cherry)

 

12

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