Document:

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                                                                   Exhibit 10.41

                                SERVICE AGREEMENT

BY AND BETWEEN:

-    Infogrames Entertainment, a Societe Anonyme organized under French law with
     a stated capital of FRF 296,431,000, registered with the French Registry of
     Commerce under the number 341 699 106 Lyon, and with its registered office
     at 82/84 rue du Premier Mars, 69100 Villeurbanne, represented by Mr. Thomas
     Schmider, Managing Director, being fully entitled to sign the agreement
     hereby,

                                           OF THE ONE PART,

             (hereafter referred to as "The Service Provider"),

-    Infogrames Inc., a Delaware corporation, with its principal place of
     business at 417 5th Avenue, New York, New York 10016, represented by Mr.
     Denis Guyennot, President and Chief Operating Officer, being fully entitled
     to sign the agreement hereby,

                                           OF THE OTHER PART,

                 (hereafter referred to as "The Recipient"),
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WHEREAS:

The Service Provider and The Recipient are part of the same economic group,
specialized in production, publishing and distribution of interactive games.

The Service Provider is endowed with a community of means and services, and
notably of specialists in many fields, in order to optimize the synergies within
the same group.

The Recipient desires to obtain the services offered by The Service Provider,
and The Service Provider desires to provide such services to The Recipient.

The parties came together to define the terms and conditions of their
collaboration within the frame work of this Services Agreement (this
"Agreement").

IT WAS AGREED AS FOLLOWS:

Article 1 - Scope

The Service Provider hereby undertakes to provide The Recipient the following
assistance and services:

      Assistance in general management and strategic management

      - Assistance in the definition of strategic options, including, without
      limitation, definition of a publishing policy, reorganization of the
      distribution business, and implementation of US corporate services,

      - Assistance in the implementation of new organizational structures,

      - Assistance in general management.

      Assistance in the administrative, financial management and accounting
      fields:

      - Assistance in the field of accounting and financial management, in
      connection with the improvement of basic administrative supports, the
      conformity with accounting regulations and the perfection of accounting
      methods,

      - Advice relating to the establishment of financial instruments, and to
      the establishment and control of budgets,

      - Advice relating to the establishment and valid interpretation of
      employee benefits accounts,

      - Recommendations on short, middle or long term investment programs,

      - Assistance in management control.

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      Assistance in the financial field:

      - Advice and recommendations on financial policy,

      - Assistance in the annual budgets and financial programs preparation,

      - Advice and recommendations relative to budgetary forecasts,

      - Advice relating to projected investment financing,

      - Assistance in negotiating with financial institutions,

      - Advice and recommendations on cash management,

      - Information on the different subsidies and incentives potentially
      available to The Recipient.

      Assistance in the legal field:

      - Advice and recommendations relating to contract law, including without
      limitation sales, distribution, licensing, acquisitions and dispositions,

      - Advice and recommendations relating to intellectual property and
      commercial law.

      Assistance in the commercial field:

      - Advice relating to commercial strategy and policy,

      - Advice in the field of commercial planning and the appropriate marketing
      forms of The Recipient's activity,

      - Assistance in marketing and advertising strategies.

      Assistance in the data processing field:

      - Advice and recommendations on computer investment policy (hardware and
      software),

      - Recommendations relating to procedure improvement,

      - Assistance and advice relating to analysis and research in order to
      obtain lower costs from suppliers for goods, software and hardware,

      - Recommendations and advice relating to information systems development
      and improvement.

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      Assistance in the human resources management field:

      - Human resources management coordination,

      - Recommendations concerning the harmonization of the assessment and
      payment systems.

      Assistance in the promotion and communication field:

      - Coordination of professional shows, including, but not limited to,
      organization, space renting and building stands,

      - Advice relating to communication strategy and policy,

      - Marketing study and recommendations relating to their organization.

These services will benefit The Recipient directly and will exclude any work
done by The Service Provider in connection with the management of its financial
investment in The Recipient.

Article 2 - Obligations of The Recipient

The Recipient of the services described in Article 1 here above expressly
undertakes to provide, during the term of this Agreement, to The Service
Provider, all information, all documents and all the assistance reasonably
necessary to allow the parties to realize the object of this Agreement and
ensure, in good condition, the said services supplied.

Article 3 - The  Service Provider's remuneration

In compensation of the services described in Article 1, The Service Provider
will receive a fee based on the direct and indirect costs incurred by The
Service Provider.

     -  Direct costs will include the personnel costs incurred in the supply of
        services (wages and employment taxes) in proportion to the actual time
        spent on the supply of services,

     -  Indirect costs will include all charges incurred by The Service Provider
        for the supply of services and:

            (i)   either these charges may be materially allocated to the supply
                  of services, and directly invoiced to The Recipient, or

            (ii)  such charges may be invoiced to The Recipient applying a
                  coefficient to the direct costs.

This fee will be invoiced quarterly by The Service Provider, with each invoice
itemizing the fields of services rendered during the period. Payment shall be
made by bank transfer within 30 days from the date of invoice.

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The Service Provider will maintain a record of costs and expenses incurred and
shall supply it to The Recipient on request.

Every complementary service other than those described in Article 1 here above
and not expressly anticipated that The Recipient requests during the term of
this Agreement, will be invoiced separately, on the basis of a preliminary
estimate that was previously accepted by The Recipient.

Article 4 - Contract duration

This Agreement takes effect on January 1, 2000 and expires on December 31, 2000
unless earlier terminated by the parties. At the end of this period, it shall
automatically be renewed from one year to another, unless one of the parties has
given written notice of termination by registered letter to the other party,
received at least three months prior to such termination.

Article 5 - Consequence of the contract cessation

Upon termination of this Agreement for any reason, the parties will be returned
to the position that each held prior to the execution of this Agreement.

In consequence, The Service Provider shall immediately return to The Recipient
all documents and information in connection with all services supplied hereunder
that have been communicated in the scope of the performance of this Agreement.

Article 6 - Conciliation clause

In case of a dispute arising from the terms of this Agreement, notably as
regards its validity, interpretation, execution or its termination; both parties
agree to do their utmost to resolve the dispute in a timely fashion.

To this effect, the parties shall meet within a fifteen-day time limit as of the
date of the notification of a dispute from one party or the other.

If after two months from the date of this meeting the dispute is still not
settled, it shall be submitted to the Commercial Court of Lyon.

Article 7 - Applicable law

This Agreement shall be governed under French law.

Article 8 - Domiciliation

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For the execution of the present Agreement and its consequences, the parties
agree that they will be domiciliated at their respective head office.

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                              At New York City
                              In original duplicate
                              Dated January 31, 2000
                              Effective as of January 1, 2000

          For and on Behalf of                  For and on Behalf of
          The Service Provider                  The Recipient

    /s/ Thomas Schmider                         /s/ Denis Guyennot
--------------------------------            ---------------------------------
     Mr. Thomas Schmider                        Mr. Denis Guyennot

                                       7<PAGE>   1

                             SALES AGENCY AGREEMENT

            This Sales Agency Agreement (this "Agreement") is effective as of
November 16, 1999 ("Effective Date") by and between GT INTERACTIVE SOFTWARE
CORP., a Delaware corporation ("AGENT") and INFOGRAMES NORTH AMERICA, INC., a
California corporation ("Infogrames").

1.    DEFINITIONS:

            a. "Channels of Distribution" means all commercial channels of
distribution, including without limitation, retail, direct response and direct
mail.

            b. "Customer" means any third party from whom orders for Titles are
taken by AGENT or from whom orders are taken.

            c. "Developer" means any person or entity who owns or controls
rights including, without limitation, intellectual property rights, in a Title.

            d. "Territory" means the U.S. and Canada.

            e. "Titles" means those computer software or console products
published by Infogrames during the Term.

            f. "Unit" means one copy of a Title as embodied in the appropriate
storage medium and in a finished product form, ready for shipment to Customers,
together with all printed artwork, booklets, manuals, pamphlets or other
materials which refer or relate to each respective Title.

2.    RIGHTS GRANTED:

            With respect to each Title published by Infogrames during the Term,
AGENT shall have the non-exclusive right throughout the Territory during the
Term, to act as the agent for Infogrames only for the purpose of soliciting
orders for Units from Customers for subsequent sale in the Channels of
Distribution. Infogrames shall be solely responsible for providing all other
services, including advertising, shipping, billing and collection services.

3.    DELIVERY:

            AGENT shall promptly provide Infogrames with a written purchase
order for each order solicited from Customers.
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4.    COMPENSATION:

            AGENT shall receive three percent (3%) of Net Receipts (the "Limited
Agency Fee") for each Unit shipped. Net Receipts means the amounts actually
received by Infogrames for the Units shipped pursuant to the purchase orders
provided by AGENT, less any taxes, and discounts, markdowns and other price
protection actually given.

5.    ACCOUNTING/AUDITING:

            (a) Infogrames shall submit itemized statements along with payment
of the Limited Agency Fee within the forty-five (45) days after the end of each
calendar month. The statements shall contain the following: the number of Units
shipped, actual receipts, taxes, returns, discounts, markdowns, price protection
and any other costs or adjustments permitted to be deducted under the terms of
this agreement. The statements shall show separately for each Title all
calculations reasonably necessary for the computation of the Limited Agency Fee.
In addition, in the event of a recall based solely on errors in the software
code for any Titles for which Infogrames has developed corrections, and for
which recall is authorized by Infogrames, Infogrames will pay all costs
associated with the recall, including but not limited to, handling charges, end
user notification costs, Unit replacement costs, and all freight costs.

            (b) Infogrames shall keep true and accurate books and records of
account containing all reasonable data necessary to calculate all sums due
hereunder. AGENT may, upon reasonable notice and at its own expense, audit the
applicable records at Infogrames' office, to verify statements rendered under
this agreement. Any audit shall be conducted only by a certified public
accountant or accounting professional, and take place during reasonable business
hours and in a manner which will not interfere with Infogrames' normal business
activities. All of the information contained in Infogrames' books and records
shall be kept confidential, and AGENT agrees that information inspected or
copied shall be used only for the purpose of determining the accuracy of the
statements, and shall be revealed only to those officers, directors, employees,
agents or representatives as shall be reasonably necessary to verify the
accuracy of those statements. Each party shall be furnished with a copy of the
auditor's report within thirty (30) days after its completion. In no event shall
audits be made more frequently than once annually nor shall the records
supporting any statement be audited more than once, nor shall any audit take
place during the first three (3) weeks of a calendar quarter. Any inquiries or
challenges with respect to any statement rendered must be received in writing
within two (2) years from the date it is rendered or will be deemed approved.
AGENT shall be solely responsible for the costs of its audit unless the audit
reveals an underpayment of the total Limited Agency Fee of more than five
percent (5%) in which

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case Infogrames shall be responsible for the reasonable and actual documented
costs of the audit up to the amount of the shortfall.

6.    TECH SUPPORT:

            All technical support shall be furnished by Infogrames.

7.    REPRESENTATIONS AND WARRANTIES:

            (a) Ownership of Intellectual Property Rights. Notwithstanding
anything contained herein to the contrary and subject to the terms of this
Agreement, all artwork, designs and computer software embodying the intellectual
property embodied in the Titles, or any reproduction thereof, or any packaging
or advertising materials, which are designed, developed and/or created by
Infogrames hereunder (or any of its sublicensees, affiliates or subsidiaries),
shall be, and remain Infogrames' (or its affected third party's, as the case may
be) sole and exclusive property, inclusive of all copyrights and right to
copyright therein and thereto.

            (b) Ownership of marks. Subject to the terms of this Agreement,
AGENT acknowledges and agrees that: All copyrights, trademarks and service marks
and rights to same referred to in this Agreement in the name of and/or owned by
and/or licensed to Infogrames shall be and remain the sole and complete property
of Infogrames, or its affected third-party licensors, as the case may be; that
all such copyrights, trademarks and service marks and rights to same in the name
of or owned by any copyright proprietor other than AGENT or Infogrames shall be
and remain the sole and complete property of such copyright proprietor; that all
trademarks and service marks which, and/or the right to use which, arise out of
the license hereby granted to use the intellectual property embodied in the
Products shall be and remains the sole and complete property of Infogrames (or
its affected third-party licensors, as the case may be); that AGENT shall not at
any time acquire or claim any right, title or interest of any nature whatsoever
in any such trademark or service mark by virtue of this Agreement or of AGENT's
uses thereof in connection with the Products; and that any right, title or
interest in or relating to any such trademark or service mark, which comes into
existence as a result of, or during the Term of, the exercise by AGENT of any
rights granted to it hereunder shall immediately vest in Infogrames (or its
affected third-party licensor, as the case may be).

            (c) Infogrames Warranties and Indemnity: Infogrames warrants and
represents that Infogrames has sufficient rights to the Products to grant the
licenses under this Agreement and that any Product provided by Infogrames under
this Agreement does not and will not infringe any third party proprietary right.
Infogrames warrants and represents that it has the right to enter into this
Agreement and that this Agreement and

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Agent's performance under this Agreement will not conflict or violate any
obligations that Infogrames may have under an agreement with any third party.
Infogrames will indemnify AGENT, and its affiliates, officers, directors and
employees, against claims, actions, demands, liabilities, losses, damages,
expenses (including reasonable attorneys' fees and legal costs) related to
alleged or actual infringement of third party proprietary rights by the Products
and to alleged personal injury or property damage related to the Products.
Infogrames will indemnify Agent, and its affiliates, officers, directors and
employees, against any claims, liabilities, losses, damages, injuries, costs,
expenses, causes of action, claims, demands, assessments and similar matters
related to any breach of Infogrames' warranties.

            (d) AGENT Warranties and Indemnity: AGENT warrants and represents
that it has the full power and authority to enter into this Agreement,
acknowledges that it has no authority to bind Infogrames and warrants that it
will not attempt to represent that it has any such authority. AGENT warrants and
represents that it shall use its reasonable best efforts to maximize purchase
orders for the Titles. Agent warrants and represents that its making and
performance of this Agreement shall not violate any laws or regulations of any
nation with the Territory; any agreement, right or obligation between AGENT and
any other person, firm or corporation; or any rights of any third party. AGENT
will indemnify Infogrames, and its affiliates, officers, directors and
employees, against any claims, liabilities, losses, damages, injuries, costs,
expenses, causes of action, claims, demands, assessments and similar matters
related to any breach of Agent's warranties.

            (e) Conditions on Indemnity Obligations: The indemnity obligations
set forth in this Agreement are conditioned upon the party claiming
indemnification (the "Indemnified Party") promptly notifying the indemnifying
party (the "Indemnifying Party") of the claim, allowing the Indemnifying Party
to control any defense or settlement of such claim and assisting the
Indemnifying Party in the defense or settlement so long as the Indemnifying
Party reimburses the Indemnified Party's reasonable expenses.

8.    TERM AND TERMINATION:

            This agreement shall have an initial term ending on June 30, 2000.
This Agreement may be terminated by either party at any time in its sole
discretion upon forty-five (45) days advance written notice. Either party may
terminate this Agreement for a material breach by the other party which has not
been cured within thirty days after the non-breaching party provided written
notice of such breach to the breaching party.

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9.    ASSIGNMENT:

            Either party may assign its rights under this Agreement to (a) its
affiliates or (b) in the event of a change in control, to the successor entity
or any of its affiliates. Subject to the foregoing, the provisions of this
Agreement shall apply to and bind the successors and permitted assigns of the
parties. Any attempted assignment or other transfer of this Agreement not in
compliance with this Paragraph 9 shall be null and void and shall be deemed to
be a material breach of this Agreement which is not capable of cure.

10.   CONFIDENTIALITY:

            Each party agrees that it will hold in strict confidence and not
disclose the Confidential Information of the other party to any third party and
to use the Confidential Information of the other party for no purpose other than
the purposes expressly permitted by this Agreement. Each party shall only permit
access to the other party's Confidential Information to those of its employees
having a need to know and who have signed confidentiality agreements containing
terms at least as restrictive as those contained in this Paragraph 10. Each
party shall maintain the confidentiality and prevent accidental or other loss or
disclosure of any Confidential Information of the other party with at least the
same degree of care as it uses to protect its own Confidential Information but
in no event with less than reasonable care. A party's obligations of
confidentiality under this Agreement shall not apply to information which such
party can document (i) is in the public domain without the breach of any
agreement or fiduciary duty or the violation of any law, (ii) was known to the
party prior to the time of disclosure without the breach of any agreement or
fiduciary duty or the violation of any law, (iii) is independently developed by
the party prior to receiving such Confidential Information without reference to
any Confidential Information, (iv) is required to be disclosed pursuant to a
judicial order, a requirement of a governmental agency or by operation of law,
provided that such party gives the other party written notice of any such
requirement immediately after learning of any such requirement, and takes all
reasonable measures to avoid or limit disclosure under such requirements and to
obtain confidential treatment or a protective order and has allowed such other
party to participate in the proceeding. Upon written request by either party
hereto, the other party shall promptly return all documents and other tangible
materials representing the requesting party's Confidential Information and all
copies thereof. Notwithstanding anything contained herein to the contrary, AGENT
reserves the right to publicly disclose the terms of this Agreement if it
determines in good faith that this is a material agreement which must be filed
with the Securities and Exchange Commission.

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11.   GOVERNING LAW.

            The laws of the state of California shall govern this Agreement,
without regard to conflicts of law provisions thereof.

12.   RELATIONSHIP OF PARTIES.

            The parties hereto expressly understand and agree that the parties
are independent contractors in the performance of each and every part of this
Agreement.

13.   AMENDMENT AND WAIVER.

            Except as otherwise expressly authorized herein, any provision of
this Agreement may be amended and the observance of any provision of this
Agreement may be waived only with the written consent of the parties.

14.   HEADINGS.

            Headings and captions are for convenience only and are not to be
used in the interpretation of this Agreement.

15.   NOTICES.

            All notices, statements, and reports required or permitted by this
Agreement shall be in writing and deemed to have been effectively given and
received; (i) five (5) business days after the date of mailing if sent by
registered or certified mail, postage prepaid, with return receipt requested;
(ii) when transmitted if sent by facsimile, provided a confirmation of
transmission is produced by the sending machine and a copy of such facsimile is
promptly sent by another means specified in this Paragraph 15; or (iii) when
delivered if delivered personally or sent by express courier service.
Notices shall be addressed as follows:

If to Infogrames:                        If to AGENT:

Infogrames North America                 GT Interactive Software Corp.
5300 Stevens Creek Boulevard             417 Fifth Avenue
San Jose California, 9                   New York, New York 10016
Attention: Yves Legris                   Attention: Harry Rubin
Telecopy: (408)                          Telecopy: (212) 679-3424
Confirm: (408) 985-1700                  Confirm: (212) 726-0749

with a copy to:                          with a copy to:

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Attention: Bruce Yonehiro                Chadbourne & Parke LLP
                                         30 Rockefeller Plaza
Confirm: (408) 985-1700                  New York, New York 10112
                                         Attention: Tina Waltke, Esq.
with a copy to:                          Telecopy: (212) 541-5369
                                         Confirm: (212) 408-5100
Pillsbury Madison & Sutro LLP
235 Montgomery Street
San Francisco, California 94104
Attention: Nathaniel M. Cartmell, Esq.
Ronald E. Bornstein, Esq.
Telecopy: (415) 983-1200
Confirm: (415) 983-1000

16.   ENTIRE AGREEMENT.

            This Agreement supersedes all proposals, oral or written, all
negotiations, conversations, or discussions between or among parties relating to
the subject matter of this Agreement and all past dealing or industry custom.

17.   SEVERABILITY.

            If any provision of this Agreement is held to be illegal or
unenforceable, that provision shall be limited or eliminated to the minimum
extent necessary so that this Agreement shall otherwise remain in full force and
effect and enforceable.

18.   COUNTERPARTS.

            This Agreement may be executed in one or more counterparts, each of
which shall be deemed an original, but all of which taken together shall
constitute one and the same instrument.

19.   OWNERSHIP.

            As between Infogrames and AGENT, each shall own all rights, title,
and interests in and to any and all material and intellectual property supplied
by such party hereunder, including, without limitation, all copyrights, patents,
trade secrets, trademarks, service marks, and trade names. Without limiting the
foregoing, the copyright in the source code of the Product, and any trademarks
or other intellectual property rights

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relating to the Products shall be owned exclusively by Infogrames. Each party
agrees to take all actions and to execute, acknowledge, and deliver all
documents as the other party may reasonably request and at the other party's
expense, to effectuate the acknowledgments of ownership contained in this
Section and to secure, maintain, and defend for each party's own benefit all
rights set forth herein.

20.   DISCLAIMER; LIMITATION OF LIABILITY.

            NEITHER PARTY SHALL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THIS AGREEMENT, EVEN IF THE PARTY KNEW
OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LOST REVENUE OR FAILURE TO REALIZE EXPECTED PROFITS.

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            The parties have executed this Agreement as of the date first set
forth above.

GT INTERACTIVE SOFTWARE CORP.
a Delaware corporation

By: /s/ Harry Rubin
    --------------------------------
Harry Rubin
President, International

Address:    417 Fifth Avenue
            New York, NY 10016
            Telephone: (212) 679-3424
            Facsimile: (212) 726-0749

INFOGRAMES NORTH AMERICA, INC.
a California corporation

By: /s/ Yves Legris
    --------------------------------
Name: Yves Legris
Title: COO

Address:    5300 Stevens Creek Boulevard
            San Jose, CA 95129
            Telephone: (408) 985-1700
            Facsimile: (408) 246-0898

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<PAGE>   10
                               POWER OF ATTORNEY

The undersigned, acting in the capacity or capacities stated with their
respective names below, hereby constitute and appoint DAVID FREMED AND HARRY
RUBIN, and each of them severally, the attorneys-in-fact of the undersigned
with full power to them and each of them to sign for and in the name of the
undersigned in the capacities indicated below the Transitional Report on Form
10-K of Infogrames, Inc. for the three months ended June 30, 2000, and any and
all amendments thereto.

This Power of Attorney may be executed in multiple counterparts, each of which
shall be deemed an original, but which taken together shall constitute one
instrument.

<TABLE>
<S>                                <C>                                     <C>
/s/ Bruno Bonnell
--------------------------
Bruno Bonnell                      Chief Executive Officer                 September 6, 2000
                                        and Director

/s/ Steven A. Denning
--------------------------
Steven A. Denning                         Director                         September 6, 2000

/s/ Denis Guyennot
--------------------------
Denis Guyennot                            Director                         September 6, 2000

/s/ Thomas A. Heymann
--------------------------
Thomas A. Heymann                         Director                         September 6, 2000
</TABLE>
<PAGE>   11
<TABLE>
<S>                                <C>                                     <C>
/s/ Ann E. Kronen
--------------------------
Ann E. Kronen                             Director                         September 6, 2000

/s/ Thomas Schmider
--------------------------
Thomas Schmider                           Director                         September 6, 2000
</TABLE>

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