Document:

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                                                                   Exhibit 10.15

                         BINDING SUMMARY OF TERMS FOR
                                SITECONNECT, INC.

Issuer: SiteConnect, Inc. (the "Company").

Sellers:                        Existing stockholders of the Company (the
                                "Existing Stockholders").

Investor:                       Cypress Communications, Inc. ("Cypress").

Stock Purchase:                 The Existing Stockholders will sell to Cypress
                                254,125 shares of common stock of the Company
                                (the "Common Stock"), adjusted for any stock
                                dividend, distribution, subdivision,
                                combination, consolidation or other
                                reclassification made after the date hereof (as
                                adjusted, the "Purchase Shares"). The Company
                                acknowledges that it shall become a subchapter C
                                corporation under the Internal Revenue Code, as
                                amended, concurrent with the Stock Purchase.

                                Each of the Existing Stockholders owns
                                beneficially and of record the number of shares
                                of Common Stock set forth under his or her name
                                on the signature page hereto free and clear of
                                any liens, restrictions or encumbrances. The
                                Company represents that, except as set forth on
                                the signature page, there are no other
                                outstanding shares of capital stock of the
                                Company or outstanding options, warrants,
                                rights, commitments, preemptive rights or
                                agreements of any kind for the issuance or sale
                                of, or outstanding securities convertible into,
                                any additional shares of capital stock of the
                                Company.

Amendments to
Charter and Bylaws:             The Company agrees to make any amendments to its
                                organizational documents that may be required to
                                consummate the transactions contemplated by this
                                Summary of Terms.

Total Purchase Price:           Cypress will issue to the Existing Stockholders
                                62,500 shares of common stock of Cypress
                                ("Cypress Common Stock") in consideration for
                                the Purchase Shares and the Option (as defined
                                below), such number of shares of Cypress Common
                                Stock to be adjusted for any stock dividend,
                                distribution, subdivision, combination,
                                consolidation or other reclassification made
                                after the date hereof.

Purchase Option:                At the closing, each holder of equity securities
                                or derivative equity securities of the Company
                                (other than Cypress) (such

<PAGE>

                                security holders, the "Grantors") will issue to
                                Cypress an option (the "Option") to purchase
                                such securities then held by them for an
                                aggregate purchase price of $5,062,500 (the
                                "Option Exercise Price"). The Option will be
                                exercisable at any time prior to the first
                                anniversary of the closing date for the Stock
                                Purchase (the "Option Term"). The Option
                                Exercise Price will be payable in Cypress Common
                                Stock to the Grantors pro rata based upon the
                                number of shares of Common Stock held by such
                                Grantor. The Cypress Common Stock issued upon
                                exercise of the Option will be valued (i) at the
                                same price per share at which it was sold to the
                                public in Cypress' initial public offering, or
                                (ii) if Cypress has not completed an initial
                                public offering before exercising the Option, at
                                the same price per share at which it was valued
                                in the last bona fide third party sale of
                                Cypress Common Stock. In no event shall the
                                Cypress Common Stock issued upon exercise of the
                                Option be valued at less than $19.00 per share.

                                If, subsequent to the closing of the Stock
                                Purchase, the Company issues additional shares
                                of Common Stock, each holder of such additional
                                shares of Common Stock will issue to Cypress an
                                option to purchase such shares of Common Stock.
                                Such option will be deemed to be part of the
                                Option, and the aggregate Option Exercise Price
                                will be increased, dollar-for-dollar, for each
                                dollar of additional Common Stock issued
                                subsequent to the closing.

                                The Option Exercise Price shall be subject to
                                adjustment prior to the exercise of the Option.
                                For purposes of calculating these adjustments,
                                the base recurring revenues (excluding hardware
                                sales) upon which any growth rates would be
                                measured shall be determined by averaging the
                                recurring revenue (excluding hardware sales) for
                                the three months of October, November and
                                December 1999. All revenue amounts shall be
                                calculated by management and subject to audit by
                                Arthur Andersen, independent public accountants,
                                in accordance with Generally Accepted Accounting
                                Principles consistently applied. The
                                applicability of each adjustment shall be
                                determined independently from each other
                                adjustment.

                                The Option Exercise Price adjustments are as
                                follows:

                                        (i) if, commencing on December 1, 1999,
                                the Company's monthly growth rate for all
                                recurring revenues (excluding

                                       2
<PAGE>

                                hardware sales) exceeds 2.5% per month, then the
                                Option Exercise Price will be increased by the
                                product of (a) six, times (b) the dollar amount
                                by which the Annualized Growth (calculated by
                                annualizing the average growth rate for all
                                recurring revenues (excluding hardware sales)
                                for the month in which the option is exercised
                                and the immediately preceding month) exceeds a
                                2.5% per month growth rate;

                                        (ii) if the Company's monthly growth
                                rate for all recurring revenues (excluding
                                hardware sales) is less than 2.5%, then there
                                shall be a reduction in the Option Exercise
                                Price equal to the product of (a) six, times (b)
                                the dollar amount by which the Annualized Growth
                                (calculated by annualizing the average growth
                                rate for all recurring revenues (excluding
                                hardware sales) for the month in which the
                                option is exercised and the immediately
                                preceding month) falls short of a 2.5% per month
                                growth rate; and

                                        (iii) the Option Exercise Price will be
                                increased by an amount equal to ten cents
                                ($0.10) per square foot of rentable office space
                                (greater than 100,000 rentable square feet with
                                a minimum of ten tenants and in a geographical
                                location acceptable to Cypress) that becomes
                                subject to a binding license agreement,
                                substantially in the same form and substance as
                                the Company's current license agreements, after
                                the closing date of the Stock Purchase.

Stock Conversion:               So long as Cypress has not exercised the Option,
                                at any time prior to the first anniversary of
                                the closing date for the Stock Purchase, Cypress
                                may, in its sole discretion, convert the
                                Purchase Shares into a secured promissory note
                                of the Company in a principal amount of
                                $1,187,500 (the "Note"). The Note will bear
                                interest at the prime rate as reported from time
                                to time by The Wall Street Journal, compounded
                                quarterly. All interest and principal on the
                                Note shall be paid in full on the first
                                anniversary of the date of issuance of the Note.
                                If the shares held by Cypress are converted into
                                the Note, the Option shall automatically expire.

Additional Investment:          The Existing Stockholders and any third-party
                                investors selected by the Existing Stockholders
                                shall invest an additional $1,250,000 in Common
                                Stock of the Company (the "Additional
                                Investment") no later than December 10, 1999.
                                The Additional Investment may be in the form of
                                cash or the conversion of no

                                       3
<PAGE>

                                more that $347,284 in principal amount and
                                accrued interest of currently outstanding
                                promissory notes of the Company. The Company
                                agrees not to disclose any information regarding
                                Cypress' initial public offering in connection
                                with the Additional Investment prior to Cypress'
                                initial filing of its registration statement
                                relating to its public offering of common
                                stock.

                                If the Additional Investment is not completed,
                                the number of shares of Company Common Stock
                                purchased by Cypress, along with the number of
                                shares of Cypress Common Stock issued in
                                consideration therefor, shall be reduced
                                proportionately.

                                Subject to the Supermajority Voting Rights
                                described below, prior to the expiration of the
                                Option Term, the Company may issue Common Stock
                                having an aggregate value of no more than
                                $1,750,000 (including the Additional Investment)
                                without the consent of Cypress.

Capitalization; Ranking:        The current capitalization of the Company prior
                                to the Additional Investment is 1,070,000 shares
                                of Common Stock. The Common Stock purchased in
                                the Stock Purchase will rank pari passu with all
                                currently outstanding Common Stock in all
                                respects, including, without limitation, with
                                respect to dividends, liquidation and voting
                                rights.

Information Rights:             Prior to the closing of the Stock Purchase, the
                                Company shall provide such reasonable access to
                                Cypress' independent public accountants to the
                                Company's books, records and personnel as may be
                                required to complete a review and/or audit (the
                                "Financial Review') of the financial condition
                                of the Company. The Company acknowledges that
                                the Financial Review is necessary in connection
                                with Cypress' proposed initial public offering
                                of shares of Cypress Common Stock. Cypress will
                                have the right to receive unaudited quarterly
                                and year-to-date financial statements and
                                management commentary within forty-five (45)
                                days of the end of each quarter and audited
                                annual financial statements (audited by a
                                nationally recognized independent public
                                accounting firm) within ninety (90) days of the
                                end of each fiscal year.

                                       4
<PAGE>

Supermajority
  Approval Rights:              The consent of the holders of at least
                                seventy-five percent (75%) of all outstanding
                                Common Stock will be required for any action
                                which (i) authorizes or issues any equity
                                security ranking senior to the Common Stock in
                                any respect, (ii) results in a merger,
                                consolidation, liquidation, or sale of all or
                                substantially all of the equity or assets of the
                                Company, (iii) redeems or repurchases
                                outstanding equity securities (other than from
                                employees, directors or consultants pursuant to
                                employee benefit plan arrangements approved by
                                the Board of Directors), (iv) creates any equity
                                incentive or other benefit plan under which
                                equity securities may be issued, unless the
                                aggregate amount of all equity securities issued
                                or authorized for issuance under all such equity
                                incentive and other benefit plans would not
                                exceed five percent (5%) of all outstanding
                                equity securities of the Company; or (v) enters
                                into any transaction with affiliated entities
                                which (A) involves an amount greater than or
                                equal to ten percent (10%) of Company's revenues
                                for the preceding twelve (12) months and (B) has
                                not been approved by a majority of the
                                independent Directors.

Stockholder Rights:             The Company's stockholders will have the benefit
                                of stockholder rights pursuant to a
                                Stockholder's Agreement which will include (i)
                                co-sale rights and rights of first refusal with
                                respect to sales by any shareholder of more than
                                twenty-five percent (25%) of its holdings in any
                                one sale, (ii) pro-rata rights with respect to
                                the Company's securities, and (iii) other
                                customary provisions.

Observation Rights:             Cypress will have the right to appoint one
                                observer to the Company's Board of Directors.
                                The Cypress observer shall (i) receive notice of
                                all Board and committee meetings and (ii) be
                                permitted to attend all Board Meetings and all
                                meetings of all committees of the Board of
                                Directors (including any audit and compensation
                                committees).

Conditions:                     The purchase of Common Stock is subject to (i)
                                the satisfactory completion of due diligence by
                                Cypress, (ii) the execution of a definitive
                                Stock Purchase Agreement, Stockholder's
                                Agreement and other definitive transaction
                                documents, which shall include among other
                                things standard representations and warranties,
                                covenants, indemnities, terms and conditions,
                                (iii) no material adverse change in the
                                condition or prospects of the Company, (iv)
                                completion of the Additional Investment; and (v)
                                other

                                       5
<PAGE>

                                customary closing conditions. Any or all of the
                                conditions to closing may be waived by Cypress
                                in its sole discretion.

Expenses:                       Each party will pay its own expenses.
                                Notwithstanding the foregoing, the Company shall
                                pay up to $50,000 of expenses incurred in
                                connection with the Financial Review, and
                                Cypress shall pay all expenses in excess of
                                $50,000 incurred in connection with the
                                Financial Review.

Binding Summary
  of Terms:                     This Summary of Terms shall be binding upon the
                                parties. This Summary of Terms shall terminate
                                upon the earlier of (i) execution of definitive
                                documentation relating to the Stock Purchase,
                                and (ii) December 31, 1999.

Execution of Definitive
     Term Sheet                 No later than November 23, 1999, unless
                                otherwise mutually agreed by the parties. The
                                parties also agree to negotiate in good faith to
                                execute definitive documentation regarding the
                                Stock Purchase no later than December 31, 1999.

Confidentiality:                The parties hereto agree to hold in strict
                                confidence any confidential information obtained
                                regarding another party during the course of
                                negotiating this Summary of Terms and the
                                definitive documentation relating to the Stock
                                Purchase.

                  [Remainder of Page Intentionally Left Blank]

                                       6
<PAGE>

                                CYPRESS COMMUNICATIONS, INC.

                                By:
                                    --------------------------------------------
                                    R. Stanley Allen
                                    Chief Executive Officer

                                AGREED AND ACCEPTED THIS      DAY OF NOVEMBER,
                                                         ----
                                1999

                                SITECONNECT, INC.

                                By:
                                    --------------------------------------------

                                SHAREHOLDERS

                                    --------------------------------------------
                                Number of Shares Held:
                                                      ---------------------

                                    --------------------------------------------
                                Number of Shares Held:
                                                      ---------------------

                                    --------------------------------------------
                                Number of Shares Held:
                                                      ---------------------

                                    --------------------------------------------
                                Number of Shares Held:
                                                      ---------------------

                                    --------------------------------------------
                                Number of Shares Held:
                                                      ---------------------

                                       7
<PAGE>

                                   AGREEMENT

                     AMENDMENT TO BINDING SUMMARY OF TERMS
                            FOR SITECONNECT, INC.

     The parties mutually agree to extend the period of time within which to
negotiate in good faith definitive documentation regarding the Stock Purchase
beyond the December 31, 1999 date set forth in the Binding Summary of Terms for
SiteConnect, Inc. until no later than January 15, 2000.

     Dated this 29 day of December, 1999
                --

SITECONNECT, INC.                           CYPRESS COMMUNICATIONS, INC.

/s/ Matthew Sutton                          /s/ R. Stanley Allen
---------------------------                 --------------------------------
Matthew Sutton                              R. Stanley Allen
President

<PAGE>

                                   AGREEMENT

                          SECOND AMENDMENT TO BINDING
                             SUMMARY OF TERMS FOR
                              SITECONNECT, INC.

     The parties mutually agree to extend the period of time in which to
negotiate in good faith definitive documentation regarding the Stock Purchase
beyond the January 15, 2000 date set forth in the amendment, dated December 29,
1999, to the Binding Summary of Terms for SiteConnect until no later than
February 15, 2000.

Dated this 11th day of January, 2000.

SITECONNECT, INC.                                   CYPRESS COMMUNICATIONS, INC.

By: /s/ Matthew Sutton                              By: /s/ R. Stanley Allen
    --------------------                                ----------------------
    Matthew Sutton                                      R. Stanley Allen
    President                                           Chief Executive Officer<PAGE>

Confidential Materials omitted and filed separately with the Securities and
Exchange Commission. Asterisks denote omissions.

                                                                   Exhibit 10.21

                             REPLICATION AGREEMENT

                                    between

                           MICROSOFT LICENSING, INC.
                        a Nevada, U. S. A. Corporation,

                                      and

                        Modus Media International, Inc.

                           a Corporation of Delaware

            (Microsoft Licensing, Inc. Contract # 5475-5000021694)

                                       1
<PAGE>

   This Replication Agreement ("Agreement") is made and entered into this 1st
day of September, 1999 ("Effective Date"), by and between MICROSOFT LICENSING,
INC., a Nevada, U.S.A. corporation ("MSLI"), and Modus Media International, Inc.
a Corporation of Delaware ("COMPANY").

                                 INTRODUCTION
                                 ------------

The parties recognize that Customers license Microsoft Corporation Products from
MSLI, that such Products are updated from time to time by MSLI, and that COMPANY
has facilities to reproduce such Products. This Agreement grants COMPANY such
rights as needed to perform Replication Services for Customers.

                                   AGREEMENT
                                   ---------

   The parties agree as follows:

1. DEFINITIONS.  For purposes of this Agreement, the following terms shall have
   -----------
the following meanings:

   (a) "APM" shall mean the associated product material Components included in
Product as provided by MSLI to COMPANY from time to time which may include, but
not be limited to, a Microsoft registration card, a Microsoft certificate of
authenticity, and a Microsoft end user license agreement and warranty card.

   (b) "ARK(s)" shall mean the authorized replication kit supplied only by MSLI
or its authorized mastering site(s) which contains Product Software Components
which are necessary for the replication of Product.

   (c) "BOM" shall mean the bill of materials document provided to COMPANY by
MSLI via MSLI's ORION system, which shall identify all Components comprising
each Product(s) including, but not limited to, the specific APM to be included
with each Product(s). The BOM may be modified from time to time by MSLI at its
sole discretion.

   (d) "COMPANY" shall include any subsidiary of COMPANY, provided that COMPANY
hereby guarantees its subsidiary's performance under this Agreement, the
subsidiary agrees in writing with COMPANY to be bound by the terms of this
Agreement, and that COMPANY provides written notice to MSLI of the name and
address of each subsidiary before the subsidiary exercises any rights under this
Agreement. A "subsidiary" is a company in which, on a class by class basis, more
than fifty percent (50%) of the stock entitled to vote for the election of
directors is owned or controlled by COMPANY, but only so long as such ownership
or control exists.

   (e) "Components" shall mean those parts listed on the BOM and included in the
manufacture and/or assembly of a Product. Components are designated as such in
ORION.

   (f) "Customer" shall mean OEM(s), DSP(s), other Authorized Replicators
("AR(s)"), Authorized Replicators who perform Fulfillment services ("AFC(s)"),
and/or MSLI.

   (g) "Customer Agreement(s)" shall mean the MSLI/OEM Agreement for purposes of
the OEMs and the MSLI/DSP Agreement for purposes of the DSPs.

   (h) "DSP(s)" shall mean the delivery service partner which holds a current
and valid license agreement with MSLI for one or more Products pursuant to the
MSLI/DSP Agreement and is located in the Territory.

   (i) "FDR(s)" shall mean the final documentation release which contains the
machine-readable format of Product Documentation.

                                       2

<PAGE>

 Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

   (j) "Fulfillment" shall mean the performance of fulfilling Product Component
coupons on behalf of Customers.

   (k) "Kit(s)" shall mean the various kits provided to COMPANY by MSLI for
purposes of replicating the Product(s) in accordance with the Specifications,
including, but not limited to, the disk label kit which contains the CD-ROM
and/or disk labels. COMPANY shall be required to place on the Product(s), the
registration card kit, the end user license agreement kit, the warranty kit,
and/or the DSP pre-installation kit. Additional kits may be added and the
existing kit(s) may be modified from time to time by MSLI at its sole
discretion.

   (l) "Microsoft" shall mean Microsoft Corporation, a Washington corporation
that is a supplier of and holds certain rights in and to the Products identified
in this Agreement.

   (m) "MSLI/DSP Agreement" shall mean a valid license agreement between a DSP
and MSLI.

   (n) "MSLI/OEM Agreement" shall mean a valid license agreement between an OEM
and MSLI.

   (o) "MSLI/OEM Authorized Replicator Policies and Procedures Manual" shall
mean the electronic or hard copy manual which provides Authorized Replicators
with instructions regarding how to manufacture Microsoft Product(s) and
implement policies, procedures and specifications associated with the Authorized
Replicator program.

   (p) "OEM(s)" shall mean the original equipment manufacturer which holds a
current and valid license agreement with MSLI for one or more Products pursuant
to the MSLI/OEM Agreement and is located in the Territory.

   (q) "ORION" shall mean the MSLI software program that provides COMPANY with
information regarding (a) the MSLI/OEM Agreement status, (b) the BOM system, and
(c) shipment records reporting. MSLI may, from time to time and at its sole
discretion, modify, add to or delete from the information residing on the ORION
software program.

   (r) "Product(s)" shall mean the copyrighted and/or patented Microsoft
software products described in the ORION BOM viewer, including, where
applicable, the specified user documentation Components of Product. "Product
Software" or "Product Documentation" shall mean the software or documentation
Components of Product.

   (s) "Product Release" shall mean a release of Product which is designated by
MSLI in its sole discretion as a change in the digit(s) to the left of the
decimal point in Product version number [(x).xx].

   (t) "Product Shipment Reconciliation Reports" shall mean the reconciliation
of the reports of Product shipments as submitted according to the instructions
identified on Exhibit A.

   (u) "Products of Authenticity ("POA(s)")" shall mean all anti-piracy
initiatives including but not limited to the [**]

   (v) "Replication Services" shall mean the services performed by COMPANY under
the rights granted to COMPANY by MSLI hereunder and such other value-added
services as provided by COMPANY.

   (w) "Specification(s)" shall mean the method by which the Components
comprising each Product identified in the BOM are assembled in accordance with
MSLI's requirements, as is more specifically described in the MSLI/OEM
Authorized Replicator Policy and Procedures Manual.

   (x) "Territory" shall mean those countries listed on Exhibit B.

                                       3
<PAGE>

 Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

   (y)  "Unaccounted Products" and "Unaccounted POAs" shall mean the [**] and/or
[**] by COMPANY, COMPANY subsidiary, and/or Sub-contractor, but (i) [**] in
accordance with the terms of this Agreement, (ii) [**] of the [**], (iii) [**]
(iv) [**] COMPANY's [**], and/or (v) [**].

   (z)  "Update Release" shall mean a release of Product which is designated by
MSLI in its sole discretion as a change in the digit(s) to the right of the
tenths digit in Product version number [x.x(x)].

   (aa) "Version Release" shall mean a release of Product which is designated by
MSLI in its sole discretion as a change in the tenths digit in Product version
number [x.(x)x].

2. LICENSE GRANT.
   -------------

   (a) MSLI grants COMPANY the following nonexclusive license rights:

      (i) to use ARKs, FDRs, and the applicable Kits internally for the purpose
   of reproducing Product(s) in document and object code form and in accordance
   with the ORION BOM(s) and Specifications for distribution to Customers in the
   Territory;

      (ii) to assemble Product(s) in accordance with BOM(s) for distribution to
   Customers in the Territory; and

      (iii) to use the ORION software in object code form for internal purposes
   only in the performance of Replication Services and distribution of
   Product(s). COMPANY shall not subcontract the operation of, or sublicense the
   ORION software to any other entity.

   (b) The license grant of Section 2(a), above, shall also apply, where
applicable, to MSLI- or OEM-requested adaptations to Product(s) authorized by
MSLI or in accordance with the MSLI/OEM Agreement, provided that MSLI has given
COMPANY advance written approval for such Product adaptation.

   (c) COMPANY shall not translate Product(s).

   (d) COMPANY's license shall extend to, and each Product shall be deemed to
include, only Product(s) listed in the ORION BOM viewer which have "released"
status.

   (e) COMPANY shall replicate, assemble and distribute for OEMs only those
Product(s) in the ORION BOM viewer. COMPANY shall replicate, assemble and
distribute for DSPs only those Product(s) listed in the ORION BOM viewer, but
only in accordance with the MSLI-provided DSP Product BOM.

   (f) All rights not expressly granted, without limitation, are reserved by
MSLI, including, but not limited to, Product Software and/or Product
Documentation.

3. FEE.
   ---

   (a) COMPANY agrees to pay MSLI a fee in the amount specified on Exhibit C
(the "Fee") for the rights granted herein. COMPANY shall pay the Fee upon
COMPANY's signing this Agreement. COMPANY shall not provide any Replication
Services until COMPANY has paid the Fee to MSLI. All amounts paid are not
refundable. MSLI will assess a finance charge of one and one-half percent (1-
1/2%) per month on all amounts that are past due.

                                       4
<PAGE>

 Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

   (b) In the event income taxes are required to be withheld by any non-U.S.A.
government on payments to MSLI required hereunder, provided that COMPANY
promptly delivers to MSLI an official receipt for any such taxes withheld or
other documents necessary to enable MSLI to claim a U.S.A. Foreign Tax Credit,
COMPANY may deduct such taxes from the amount owed MSLI and shall pay them to
the appropriate tax authority. COMPANY will make certain that any taxes withheld
are minimized to the extent permitted under applicable law.

   (c) All amounts paid by COMPANY hereunder shall not be recoupable against any
amounts owed by COMPANY to MSLI under any other agreement with MSLI.

   (d) COMPANY agrees to make such payments by wire transfer to:

         Microsoft Licensing, Inc.
         c/o NationsBank of Texas, N.A.
         1401 Elm Street
         Dallas, Texas
         U.S.A.
         ABA #[**]
         Account #[**]

         Regarding:
         [**] Program
         Account #[**]

or to such other address or account as MSLI may specify from time to time.
COMPANY agrees to specify the MSLI contract number and invoice number, if any,
with respect to which payment is made.

4. REPORTING, AUDITS AND INSPECTIONS.
   ---------------------------------

   (a) COMPANY shall become a certified user of the ORION application per the
requirement set forth by MSLI. Certification shall include, but may not be
limited to, at least [**] fully trained ORION users per COMPANY reporting site.
Such ORION users must demonstrate a full understanding of all ORION modules
pertaining to the MSLI Authorized Replicator program and all business rules
associated with the program. ORION certification shall also require stable and
reliable Internet access to the ORION web site. COMPANY shall be responsible for
all Internet access support issues and must demonstrate Internet capabilities.
COMPANY shall report all Product shipments via ORION to MSLI in an accurate and
timely manner, and in any case, no later than [**] calendar days of actual
shipment. COMPANY shall also submit a Product Shipment Reconciliation Report to
MSLI on a [**] basis in accordance with the instructions identified in Exhibit
A. The Product Shipment Reconciliation Report shall include all shipments made
to Customers together with such other detailed information as is included in the
audit tool found in ORION. The Product Shipment Reconciliation Report shall be
generated from the ORION audit tool and must be reconciled against the COMPANY's
internal information systems using COMPANY's prior [**] records such that it can
and will be reconciled against the ORION shipment report. COMPANY must report
all non-reconcilable items to MSLI, and upon notification, MSLI will adjust the
applicable ORION records. Such reports to MSLI shall be submitted by [**]
Pacific Time on a [**] in either hard copy or in an Excel spreadsheet format as
supplied by MSLI, which must be signed and certified as being true and correct
by a duly authorized representative of COMPANY. The Product shipment reporting
and Product Shipment Reconciliation Report reporting method, format, frequency,
and information requested in this Section 4 may be modified from time to time at
the sole discretion of MSLI.

   (b) COMPANY shall provide MSLI with an additional [**] report with
information relating to all Microsoft Products, other than those reported to
MSLI pursuant to Section 4(a) above, that COMPANY has replicated, assembled,
and/or shipped to any third party. The method, information requested, and format
for such report shall be more specifically described in the MSLI/OEM Authorized
Replicator

                                       5
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

Policies and Procedures Manual. This report method, format, frequency (e.g.
monthly, weekly, daily), and information requested may be modified from time to
time at the sole discretion of MSLI.

   (c) COMPANY shall provide MSLI, upon request, with a manually produced report
summarizing and identifying all information associated with the Customer
purchase order and corresponding COMPANY sales order relating to each shipment
of Microsoft Product to or from Customer. COMPANY is required to accept purchase
orders from OEMs and DSPs in written form. This includes written purchase
orders, faxed purchase orders, or EDI purchase orders. Purchase orders over the
phone are not allowed unless followed up with a written purchase order. All
purchase orders must contain at least the Customer name, the issue date, part
numbers, quantities, and a purchase order number. COMPANY is required to issue a
delivery note with each shipment. The delivery note must contain at least the
COMPANY name, the delivery date, the part numbers, quantities, and purchase
order number(s) from the OEM/DSP. The delivery note is required to be signed by
the Customer and one (1) copy returned to COMPANY (with one (1) copy remaining
with the Customer). COMPANY must keep this delivery note on file for a minimum
of [**] years. Additionally, COMPANY shall provide MSLI, upon request, with a
manually produced report identifying the Customer purchase order information
associated with each return of Microsoft Product from Customer.

   (d) COMPANY shall provide MSLI, upon request, with a manually produced report
identifying the [**] during the month [**] each Product, quantity of
shipment and date of shipment. The [**] shipment reporting method, format,
frequency (e.g., monthly, weekly, daily), and information requested in this
Section may be modified from time to time at the sole discretion of MSLI.

   (e) COMPANY shall maintain records of the quantity of [**] ordered by
COMPANY, the [**] received by COMPANY, the inventory of [**], and all scrapped,
defective and returned [**]. In the event that MSLI requests information on a
[**] number that has not yet been sent as part of the [**] report, COMPANY shall
provide the information on specific [**] within [**] of such request. For record
retention purposes described in sub-section (h) below, [**] records shall be
deemed to become active on the date such [**] is shipped from COMPANY to
Customer.

   (f) COMPANY shall provide MSLI with a [**] reconciliation report via
electronic mail or facsimile on or before the [**] calendar day of [**] for the
preceding [**]. COMPANY shall submit the [**] reconciliation report to MSLI in
accordance with the report format and in the manner as set forth in the attached
Exhibit G. A separate report must be submitted for each type of [**] shipped by
COMPANY.

   (g) COMPANY shall maintain reports and other detailed records referenced in
this Section 4 (the "Reports and Records"). COMPANY shall provide MSLI with
immediate access to Reports and Records for a minimum period of [**] years from
the date of such Reports and Records. COMPANY shall provide MSLI with a maximum
of [**] access to archived Reports and Records for an additional minimum period
of [**] years thereafter. All archived Reports and Records shall be retained in
an electronic format.

   (h) COMPANY shall maintain a computerized system of records to enable COMPANY
to identify the Customer receiving any copy of Product by the [**] appearing on
each copy of Product. COMPANY shall make such records information available to
MSLI within [**] of such request. COMPANY shall cooperate with MSLI to identify
Customers based on [**] provided by MSLI.

   (i) MSLI may cause an audit and/or inspection to be made of the Reports and
Records and any other applicable COMPANY, COMPANY subsidiary, and Sub-contractor
records replication, assembly, and distribution locations (identified on Exhibit
D) in order to verify COMPANY's compliance with the terms of this Agreement and
to verify statements issued by COMPANY. Any such audit shall be made by an
independent certified public accountant selected by MSLI (other than on a
contingent fee basis). Any

                                       6
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

such inspection shall be made by MSLI or a third party designated by MSLI. Any
audit and/or inspection shall be conducted during regular business hours at
COMPANY's offices with or without notice. COMPANY agrees to provide MSLI's
designated audit or inspection team access to relevant COMPANY records and all
replication and/or assembly locations. Any such audit shall be paid for by MSLI
unless material discrepancies are disclosed. "Material" shall mean the [**] by
COMPANY to Customers as reported by COMPANY to MSLI within the audit period. If
material discrepancies are disclosed, COMPANY agrees to pay MSLI for the costs
associated with the audit.

   (j) COMPANY shall be [**] (a) the [**] (b) the [**]. COMPANY shall be liable
for any [**] (a) [**] (b) the [**]. COMPANY shall also be liable for Unaccounted
Products and/or Unaccounted [**] of its COMPANY subsidiary and Sub-contractor.
COMPANY's obligation to pay MSLI for Unaccounted Product(s) and/or [**] shall
not be MSLI's exclusive remedy and is in addition to any other rights and
remedies MSLI may have as provided by law or this Agreement.

   (k) In addition to the provisions of this Section 4, MSLI may, without
notice, inspect COMPANY's procedures at COMPANY's premises in order to verify
COMPANY's compliance with any terms of this Agreement, including, but not
limited to, Sections 6(a) and 8(a). Any such inspection shall be conducted
during regular business hours at COMPANY's offices.

5. DELIVERY AND SUPPORT.
   --------------------

   (a) Neither MSLI nor its suppliers shall have any liability for failure to
deliver Product(s) by any particular date.

   (b) COMPANY may request Product FDR(s), ARK(s), and Kit(s) listed in the
ORION BOM viewer. COMPANY's request must be in writing and include the
applicable FDR, ARK, and Kit Product name and part number. MSLI shall provide
[**] the Product FDR, ARK, and Kit to COMPANY's "Ship To" address specified in
Section 16.

   (c) This Agreement does not include the provision by MSLI of technical
support in COMPANY's performance of Replication Services. COMPANY will report to
MSLI in writing any deviations from specifications of an FDR, ARK or Kit. MSLI
agrees to use reasonable efforts to correct such deviations in subsequent
releases of Product; however, MSLI is under no obligation to do so.

   (d) MSLI will use reasonable efforts to supply COMPANY with Product
Specifications referencing page and media counts which are defined in the ORION
BOM viewer at the time of Product release.

6. LICENSE RESTRICTIONS.
   --------------------

   (a) COMPANY shall distribute Product(s) only to Customers located in the
Territory, as defined in Exhibit B. COMPANY may add to its existing Territory
only at the discretion of MSLI. COMPANY shall distribute to a Customer in the
Territory only those Product(s) which such Customer has licensed pursuant to the
Customer Agreements. COMPANY shall confirm that all Customers to which COMPANY
distributes Product have a valid Customer Agreement for Product ordered by such
Customer by referencing, on the date of Product shipment, the ORION system or
other MSLI electronically produced daily report, as determined by MSLI. COMPANY
shall download, [**], the above-referenced MSLI ORION system or other MSLI
electronically produced daily report, as determined by MSLI. COMPANY shall not
ship Product to any Customer that MSLI has put on shipment hold as identified in
the ORION system, or on the daily report identified in this Section 6(a). MSLI
may require that COMPANY refuse to fill a Customer's orders for Product due to
such Customer's failure to comply with any terms of

                                       7
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

the Customer Agreements. COMPANY shall only provide Fulfillment services for
Customers if it is authorized to do so by MSLI. COMPANY shall not otherwise
distribute Product.

   (b) COMPANY shall have the license rights granted in Section 2 of this
Agreement only with respect to Products on the ORION system provided by MSLI
from time to time. COMPANY shall check the then current ORION system [**].
COMPANY must ship the most current version of any Product within [**] days of
the Product's release as defined in the ORION system and COMPANY shall not ship
such Product's previous version(s) after the [**] day exhaust period. MSLI
reserves the right, in its sole discretion, to immediately recall any specific
Product(s) Release, Version(s) Release and/or Update(s) Release, and COMPANY
shall immediately cease any specific Product(s) Release, Version(s) Release
and/or Update(s) Release replication, assembly, and/or distribution. If MSLI
removes a Product, from the ORION system, MSLI may, at its sole discretion,
require that COMPANY return all documentation and information required by
COMPANY to replicate and assemble the Product(s), including, but not limited to
the ARK(s), FDR(s), and Kit(s). MSLI reserves the right to change BOM Components
prior to the point that a Product achieves "active" status in ORION and MSLI
shall not be held liable to COMPANY for any expenses incurred by COMPANY based
upon COMPANY's reliance on any BOM or BOM Component before such BOM or BOM
Component achieves such "active" status.

   (c) COMPANY shall not reverse engineer, decompile or disassemble any Product.

   (d) COMPANY shall not in any way modify the content of BOM(s), disks, Product
Documentation and/or Product Software without the express written permission
of MSLI.

   (e) COMPANY must ship a Microsoft [**] to Customers with each Product packet,
unless otherwise specified in the ORION BOM viewer or with written authorization
from COMPANY's OEM Operations Account Manager. [**]. All [**] ordering and
receiving, scanning, security, tracking and tracing accountability must be
performed by COMPANY and may not be subcontracted to any entity.

   (f) COMPANY shall perform Replication Services, (including, but not limited
to the reproduction, duplication, copying or otherwise permitting the assembly
of Product), only at the locations identified on Exhibit D. All replication
and/or assembly locations approved by MSLI are shown on Exhibit D. Additional
COMPANY and/or COMPANY subsidiary locations may be added to Exhibit D, but the
addition of such locations is subject to MSLI's prior written approval and, in
the case of a COMPANY subsidiary, the full execution of the COMPANY subsidiary
agreement between MSLI and such COMPANY subsidiary as shown on Exhibit E.
COMPANY guarantees its subsidiary's fulfillment of the applicable obligations
imposed on COMPANY by this Agreement. COMPANY agrees to indemnify MSLI and its
suppliers for all damages and/or costs of any kind, without limitation, incurred
by MSLI, its suppliers, or any third party and caused by a breach of its
subsidiary's fulfillment of the applicable obligations imposed on COMPANY by
this Agreement, including, but not limited to, COMPANY's payment of any costs,
fees and/or monetary judgments awarded in favor of MSLI or its suppliers by a
court of competent jurisdiction, resulting from COMPANY subsidiary's
unauthorized replication and/or distribution of Product(s).

   (g) COMPANY may use a sub-contractor for the replication, assembly and
distribution of Product ("Sub-contractor") only if all of the following required
conditions are met:

      (i) Prior to Sub-contractor performing such services, COMPANY and its Sub-
   contractor enter into a written agreement ("Sub-contractor Agreement") that
   expressly provides that MSLI is a third party beneficiary of the
   Sub-contractor Agreement with rights to enforce such agreement; that MSLI, at
   its sole discretion, reserves the right to evaluate the Sub-contractor,
   either in person or in written form; and further requires Sub-contractor to:

         a)  comply with obligations identical to those imposed on COMPANY by
      Sections 4, 6, 7, 8, 9, 13(a), and 15, and

                                       8
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

         b)  halt reproduction of Product as required under Section 6(a) of this
      Agreement or upon notice from COMPANY or MSLI of the termination or
      expiration of this Agreement, and

         c) send [**] records to COMPANY at least [**] as required under Section
      4(d) of this Agreement; and

         d)  pay MSLI or COMPANY's attorneys' fees if COMPANY or MSLI employs
      attorneys to enforce any rights arising out of the Sub-contractor
      Agreement; and

      (ii) COMPANY guarantees its Sub-contractor's fulfillment of the applicable
   obligations imposed on COMPANY by this Agreement; and

      (iii) COMPANY indemnifies MSLI and its suppliers for all damages and/or
   costs of any kind, without limitation, incurred by MSLI, its suppliers, or
   any third party and caused by a breach of the Sub-contractor Agreement by a
   Sub-contractor and/or Sub-contractor's fulfillment of the applicable
   obligations imposed on COMPANY by this Agreement, including, but not limited
   to, COMPANY's payment of any monetary judgments awarded to MSLI or its
   suppliers by a court of competent jurisdiction and any costs and fees
   relating thereto, not paid by Sub-contractor, resulting from Subcontractor's
   unauthorized replication, assembly and/or distribution of Product(s) in
   accordance with the Sub-contractor Agreement; and

      (iv) Prior to Sub-contractor performing such services, COMPANY provides
   MSLI with a written certification, signed by a COMPANY officer, representing
   and warranting that COMPANY is in compliance with the provisions of Sections
   6(f) and 6(g) of this Agreement; and

      (v) Prior to Sub-contractor performing such services, Sub-contractor
   completes an MSLI Capabilities Assessment Profile; and

      (vi) MSLI, in its sole discretion, approves such Sub-contractor prior to
   Sub-contractor performing such services.

In lieu of or in addition to the Sub-contractor Agreement, MSLI may, in its sole
discretion, require that the Sub-contractor execute a separate agreement with
MSLI that includes the same or similar provisions required in the Sub-contractor
Agreement.

   (h) COMPANY will not use any MSLI or Microsoft stationery, forms, or printed
material of any kind.

   (i) COMPANY shall not copy or use the ORION software except as otherwise
specified in this Agreement. COMPANY agrees not to cause or permit the reverse
engineering, disassembly or decompilation of the ORION software. MSLI shall
retain all title, copyright and other proprietary rights in the ORION software.
COMPANY does not acquire any rights, express or implied in the ORION software,
other than those specified in this Agreement.

   (j) COMPANY may not fulfill aftermarket OEM end user requests for manuals
and/or media without the prior written authorization of MSLI.

   (k) Pursuant to this Agreement, COMPANY shall be authorized to order Product
masters only from MSLI or such mastering site(s) as are authorized by MSLI from
time to time at its sole discretion.

7.  SPECIFIC DUTIES OF COMPANY.
    --------------------------

   (a) COMPANY will maintain a dedicated business group to manage Replication
Services for Customers and provide administrative support to MSLI.

                                       9
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

   (b) COMPANY shall produce Product and Product packaging in accordance with
the Specification provided with the BOM, ARK, FDR, and Kit or as otherwise
provided by MSLI. MSLI reserves the right to change such Specifications upon
notice to COMPANY.

   (c) COMPANY shall maintain [**] at each [**] location sufficient to [**] of
any materials [**] or in any way [**]. In addition, COMPANY shall [**] that are
[**], including, but not limited to, [**] used by COMPANY [**].

   (d) COMPANY shall perform its obligations pursuant to this Agreement in
accordance with the MSLI/OEM Authorized Replicator Policies and Procedures
Manual. The MSLI/OEM Authorized Replicator Policies and Procedures Manual may be
modified by MSLI from time to time in its sole discretion and shall be effective
upon ten (10) calendar days' prior notice to COMPANY.

   (e) COMPANY shall purchase POAs, as determined by MSLI, from MSLI or an MSLI
approved vendor or its agent. COMPANY shall maintain in its inventory sufficient
quantities of POAs as are required to fulfill Product orders pursuant to the
terms of this Agreement.

   (f) COMPANY will not enter into any agreement, contract, or arrangement with
any government or government representative or with any person, firm,
corporation, partnership or other enterprise imposing legal obligations or
liability of any kind whatsoever on MSLI. Without limiting the generality of the
foregoing, COMPANY agrees that it will not sign MSLI's name or the name of any
of its suppliers to any commercial paper, contract, or other instrument, and
will not contract any debt or enter into any agreement, either express or
implied, binding MSLI or any of its suppliers to the payment of money and/or in
any other
regard.

   (g) COMPANY shall have no right to make any representations or warranties or
otherwise cause its Customers to believe that any warranty is applicable to any
Product, except as is provided in writing by MSLI. COMPANY hereby agrees to
indemnify and hold MSLI and its suppliers harmless from any expenses which MSLI
or its suppliers may incur arising out of or resulting from any warranty or
representation by COMPANY other than a warranty in conformity with MSLI's then
current express written warranty. Unless COMPANY obtains the prior written
consent of MSLI, COMPANY shall not, in connection with the sale of Products, use
any advertising, promotional material or other literature other than those
contained in such materials and literature as MSLI may provide.

   (h) COMPANY shall not pledge the credit of MSLI or its suppliers, execute or
vary the terms of any agreement on behalf of MSLI or any of its suppliers,
commit any unlawful act in connection with this Agreement, or represent that
COMPANY has the authority to do any of the foregoing.

   (i) COMPANY shall install and use the MSLI ORION system in accordance with
the instruction provided by MSLI from time to time. COMPANY shall have [**]
people trained and certified on the proper use of ORION at all times.

   (j) As of the Effective Date and at each CD-ROM and DVD-ROM Mastering and
Replication site identified on Exhibit D, Company shall include on all product
CD-ROM and DVD-ROM media, Source Identification ("SID") codes in accordance with
the specifications, requirements, and procedures of the International
Federation of the Phonographic Industry ("IFPI"). The IFPI SID codes shall
appear on every Product CD-ROM and DVD-ROM media produced, which consists of a
set of codes representing (a) the mastering site and (b) the replication site.
Each replicated Product CD-ROM and DVD-ROM shall have the two codes visible on
the disc. In accordance with the requirements of the MSLI/OEM Authorized
Replicator Policy and Procedures Manual, COMPANY agrees to provide MSLI with a
report identifying

                                       10
<PAGE>

the IFPI Mastering and Replication SID codes allotted to each Mastering and
Replication site identified on Exhibit D.

   (k) Prior to adding DVD Mastering and/or Replication sites to Exhibit D,
COMPANY, COMPANY subsidiary and/or Sub-Contractor shall be specifically approved
and certified by MSLI to perform Replication Services for any Microsoft Product
using DVD format and technology.

   (1) Prior to COMPANY, COMPANY subsidiary or Sub-contractor performing any
services (including, but not limited to, replication, assembly or distribution)
for a third party that in any way involves Microsoft Product(s), COMPANY agrees
to determine whether the executable file names found on the deliverables
provided to COMPANY from such third party include any Microsoft Product
executable file names as found on a list provided by MSLI in the attached
Exhibit H which may be updated by MSLI from time to time. In the event such
Microsoft Product executable file names are found on the deliverables provided
to COMPANY from such third party, COMPANY shall (i) require that such third
party represent and warrant that it has a valid license right from MSLI to
perform such services and (ii) notify MSLI of such request and indicate the name
of such third party. The obligations of this Section 7(1) shall not apply to
such requests from (i) MSLI, (ii) OEMs with valid MSLI licenses for such
Product(s) as reflected in the ORION system, or (iii) another MSLI Authorized
Replicator confirmed by MSLI to have a current and valid license agreement.

   (m) COMPANY must add its printer identification code supplied by MSLI to the
copyright page of all Microsoft Product manuals and CD-ROM and DVD-ROM booklets.
For such purpose only, COMPANY is granted the right to alter the copyright page
of the manual contained in the FDR supplied by MSLI. COMPANY must add the
appropriate authorized stamper provider hologram codes and CD site codes as
supplied by MSLI to applicable CD-ROM media or DVD-ROM media. These procedures
and specifications are described in detail in the MSLI/OEM Authorized Replicator
Policies and Procedures Manual.

   (n) COMPANY must represent and warrant that the software, hardware, and
firmware used by it and all of its subcontractors, agents, and/or third parties,
in such parties' business and/or in their relationships with MSLI will be Year
2000 Compliant. The term "Year 2000 Compliant", as used in the preceding
sentence, shall mean that no operational, financial, data transmission,
communication or process is affected or interrupted by dates prior to, during or
after the Year 2000, and in particular, but without prejudice to the generality
of the foregoing that:

      (i)   No value for current date will cause any interruption in operation;

      (ii)  All manipulations of time related data will produce the required
   results for all valid data values prior to, during and after the Year 2000;

     (iii)  If the date elements in interfaces and data storage specify the
   century, they will permit specifying the correct century either explicitly or
   by unambiguous algorithms or inferencing rules; and where any date element is
   represented without a century, the correct century shall be unambiguous for
   all manipulations involving that element;

      (iv)  Year 2000 must be recognized as a leap year.

8.  QUALITY.
    -------

    (a) COMPANY shall maintain Product quality standards that meet or exceed
those applicable quality standards which MSLL defines for media replication,
printed materials, packaging, and assembly as set forth in the MSLI/OEM
Authorized Replicator Policies and Procedures Manual. At any time, MSLI may
rescind authorization for a particular COMPANY replication and/or assembly
location or particular Product if MSLI determines, in its sole discretion, that
Product reproduced and/or assembled at such location does not meet MSLI's
standards.

                                       11
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

   (b) Prior to shipment of Product, COMPANY shall submit for approval [**]
copies of Product in final finished goods form based upon the BOM and
Specifications (including Product Software, Product diskette and/or CD-ROM and
DVD-ROM label(s), Product Documentation and Product packaging) to their
respective MSLI OEM Operations Account Manager for each new and/or custom
Product replicated, assembled, and/or distributed at each of the sites
identified on Exhibit D pursuant to the license grant in Sections 2(a) and 2(b)
of this Agreement. COMPANY shall, upon request, provide MSLI samples of all
COMPANY literature which uses Product name(s).

   (c) COMPANY agrees to indemnify (including associated costs of legal fees and
expenses of defense), defend and hold MSLI and its suppliers harmless from and
against (a) any claim by a Customer attributable to COMPANY's performance of
Replication Services for a Customer pursuant to the rights granted under this
Agreement including, but not limited to, COMPANY's replication, assembly, and/or
distribution processes or (b) any claim by any third party that COMPANY's
performance of all or any portion of the Replication Services, pursuant to the
rights granted under this Agreement, infringes such third party's patent,
copyright, trade secret and/or any other intellectual property right with
respect to COMPANY's replication, assembly, and/or distribution processes.

9.  INTELLECTUAL PROPERTY NOTICES.
    -----------------------------

   (a) COMPANY will not remove any copyright, trademark or patent notices that
appear on Product as delivered to COMPANY. COMPANY shall cause to appear on the
title page of each volume of OEM's supplemental documentation, if any, and at
any other location where any copyright, patent or trademark notice appears, the
Microsoft and, if applicable, third party copyright, patent or trademark notices
that appear in the release of the corresponding Product Documentation provided
by MSLI.

   (b) COMPANY shall use the appropriate trademark, Product descriptor and
trademark symbol (either "(TM)" or "(R)"in a superscript), and clearly indicate
Microsoft's or applicable third party's ownership of its trademark(s) whenever
Product name is first mentioned in any advertisement, brochure or in any other
manner in connection with COMPANY's Replication Services. COMPANY shall not, at
any time, use any name or trademark confusingly similar to a Microsoft or
licensed third party trademark, trade name and/or product name or in connection
with Product and agrees that its use of such trademark(s), trade name(s) and/or
product name(s) shall not directly or indirectly create in or for COMPANY any
right, title or interest therein. COMPANY shall undertake no action that will
interfere with or diminish Microsoft's right, title and/or interest in
Microsoft's or licensed third party's trademark(s), trade name(s) or Product
name(s). COMPANY shall, upon request, provide MSLI with samples of all COMPANY
literature which uses Microsoft's, MSLI's or Product name(s).

10.  PROHIBITION AGAINST ASSIGNMENT AND SUBLICENSE. COMPANY shall not assign or
     ---------------------------------------------
sublicense this Agreement and/or any rights or obligations hereunder (by actual
assignment or by operation of law, including without limitation through a
merger, consolidation, exchange of shares, or sale or other disposition of
assets, including disposition on dissolution), except as is otherwise provided
pursuant to Sections 6(f) and 6(g) of this Agreement.

11.  TERM OF AGREEMENT. The term of this Agreement shall begin on the Effective
     -----------------
Date and end August 31, 2000.

12.  DEFAULT AND TERMINATION.
     ------- --- -----------

   (a) The non-defaulting party may terminate this Agreement if any of the
following events of default occur: (i) if either party materially fails to
perform or comply with this Agreement or any provision hereof, or (ii) if either
party fails to strictly comply with the provisions of Section 15 or makes an
assignment in

                                       12
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

violation of Section 10. MSLI may, at its sole discretion, immediately terminate
this Agreement if MSLI determines that COMPANY, COMPANY subsidiary and/or
COMPANY Sub-contractor is or has been involved in the unauthorized replication
and/or distribution of Product(s). MSLI may, at its sole discretion, immediately
terminate COMPANY's right to subcontract the replication and/or assembly of
Product(s), in accordance with Sections 6(f) and 6(g) of this Agreement, to
COMPANY subsidiary and/or Sub-contractor if MSLI determines that COMPANY
subsidiary and/or COMPANY Sub-contractor, as the case may be, is or has been
involved in the unauthorized replication and/or distribution of Product(s) or
any third party products.

   (b) Termination due to a breach of Sections 4, 6(e), 6(f), 6(g), 10 and 15
shall be effective upon notice. In all other cases, termination shall be
effective [**] after notice of termination to the defaulting party if the
default(s) has not been cured within such [**] period. The rights and remedies
of the parties provided herein shall not be exclusive and are in addition to any
other rights and remedies provided by law or this Agreement.

   (c) In addition to and without waiving all other termination rights, MSLI may
immediately and temporarily suspend the rights granted to COMPANY in the event
COMPANY fails to perform Replication Services in accordance with the BOM, the
Specifications, and the MSLI/OEM Authorized Replicator Policy and Procedures
Manual. In such case, MSLI shall, within [**] from the date of MSLI's temporary
suspension notice to COMPANY, send an MSLI manager to COMPANY's manufacturing
location(s) to inspect and review COMPANY's Replication Services processes in
accordance with Sections 4(i) and 4(j) of this Agreement. Within [**] from the
conclusion of such review/inspection MSLI shall provide COMPANY with a
corrective action plan. Upon the successful completion of the corrective action
plan in accordance with the schedule identified therein, as determined solely by
MSLI, the rights granted to COMPANY under this Agreement shall be reinstated.

   (d) In the event of COMPANY's default, MSLI may terminate this Agreement in
its entirety, or as to any individual Product(s), and/or as to any COMPANY
replication, assembly, and/or distribution location(s). Termination of this
Agreement as to any particular Product(s) or as to any COMPANY replication,
assembly, and/or distribution location(s) will not affect the terms and
conditions of this Agreement as they apply to other Product(s), or as to any
other COMPANY replication, assembly, and/or distribution location(s).

13.  OBLIGATIONS UPON TERMINATION.
     ----------------------------

     (a) Within [**] after termination or expiration of this Agreement, COMPANY
shall, at MSLI's option, either return to MSLI all Microsoft and MSLI [**] in
Company's possession or under its control supplied by MSLI to COMPANY under this
Agreement, [**] attached hereto as Exhibit F signed by an officer of the COMPANY
indicating such destruction.

     (b) Sections 4, 14, 15, and 19(a), and the indemnification and liability
provisions of Sections 6(f), 6(g), 7(g), and 8(c) shall survive termination or
expiration of this Agreement.

14.  LIMITATION OF LIABILITY AND REMEDY.
     ----------------------------------

     (a) MSLI's liability to COMPANY under any provision of this Agreement shall
be limited to [**]. MSLI's limitation of liability is cumulative with all MSLI's
expenditures being aggregated to determine satisfaction of the limit. The
existence of claims or suits against more than one Product licensed under this
Agreement will not enlarge or extend the limit. COMPANY releases MSLI from all
obligations, liability, claims or demands in excess of the limitation. The
parties acknowledge that other parts of this Agreement rely upon the inclusion
of this Section 14.

                                       13
<PAGE>

     (b)  MSLI shall not be liable to COMPANY for costs or losses which COMPANY
incurs due to the failure by a Customer to pay for Product, nor due to Product
inventory held by COMPANY for any Customer to which COMPANY is unable to deliver
such Product inventory due to termination of the respective Customer Agreement,
expiration of the respective Customer Agreement, removal of Product(s) from the
ORION system, or as a result of Customer's placement on shipment hold.

     (c)  In no event shall MSLI be liable for any indirect, incidental, special
or consequential damages, or damages for loss of profits, revenue, data or use,
incurred by COMPANY or any third party in connection with use of the ORION
software, whether in action in contract or tort, even if the other party has
been advised of the possibility of such damages.

ANY AND ALL MSLI OR MICROSOFT WARRANTIES OF ANY KIND WHATSOEVER, INCLUDING THOSE
FOR MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT
OF INTELLECTUAL PROPERTY, ARE EXPRESSLY EXCLUDED. COMPANY AGREES NEITHER MSLI
NOR MICROSOFT SHALL BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT,
ECONOMIC OR PUNITIVE DAMAGES, EVEN IF MSLI OR MICROSOFT HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

15. NONDISCLOSURE AGREEMENT. COMPANY shall keep confidential any information
    -----------------------
provided by MSLI or its suppliers to COMPANY (including, but not limited to the
Specifications, BOMs, ARKs, FDRs, Kits and all information made available to
COMPANY through the MSLI ORION system), the terms and conditions of this
Agreement, any disclosures made by MSLI or its suppliers to COMPANY which by the
nature of the disclosure ought to be treated as confidential, and other
nonpublic information and know-how disclosed to COMPANY by MSLI, Microsoft or
any of its subsidiaries. However, COMPANY may disclose the terms and conditions
of this Agreement in confidence to its immediate legal and financial consultants
as required in the ordinary course of COMPANY's business.

16. NOTICES AND REQUESTS. All notices, authorizations, and requests in
    --------------------
connection with this Agreement shall be deemed given on the day they are (i)
deposited in the U.S. mails, postage prepaid, certified or registered, return
receipt requested; or (ii) sent by air express courier, charges prepaid; and
addressed as follows:

COMPANY:                  Modus Media International
                          40 Burris Ct.
                          Palos Heights, Illinois 60463
Attention:                Dan Dunne
Telephone:                708-371-7639
Fax:                      708-371-8145

With Copy To:
COMPANY:                  Modus Media International
                          40 Burris CT.
                          Palos Heights, Illinois 60463
Attention:                Dan Dunne
Telephone:                708-371-7639
Fax:                      708-371-8145

BILL TO:
COMPANY:                  Modus Media International
                          40 Burris CT.
                          Palos Heights, Illinois 60463
Attention:                Dan Dunne
Telephone:                708-371-7639

                                       14
<PAGE>

Fax:                      708-371-8145

SHIP TO:
COMPANY:                  Modus Media International
                          40 Burris Ct.
                          Palos Heights, Illinois 60463
Attention:                Dan Dunne
Telephone:                708-371-7639
Fax:                      708-371-8145

MSLI:                     MICROSOFT LICENSING, INC.
                          6100 Neil Road, Suite 100
                          Reno, NV 89511-1137 U.S.A.
Attention:                Director, OEM Replication Group
Fax:                      +1-775-826-0506

With Copy To:             MICROSOFT CORPORATION
                          One Microsoft Way
                          Redmond, WA 98052-6399, U.S.A.
Attention:                Law & Corporate Affairs
                          OEM Operations Attorney
Fax:                      +1-425-936-7329

SHIPMENT
REPORTS:                  MICROSOFT LICENSING, INC.
                          6100 Neil Road, Suite 100
                          Reno, NV 89511-1137 U.S.A.
Attention:                [COMPANY Name] Account Manager, OEM Replication Group
Phone:                    +1-775-823-5635
Fax:                      +1-775-826-0506

or to such other address as the party to receive the notice or request so
designates by written notice to the other.

17.  CONTROLLING LAW; NO FRANCHISE.
     -----------------------------

     (a) This Agreement and all matters relating to this Agreement shall be
construed and controlled by the laws of the State of Washington, and COMPANY
consents to jurisdiction and venue in the state and federal courts sitting in
the State of Washington. Process may be served on either party in the manner set
Forth in Section 16 for the delivery of notices or by such other method as is
authorized by applicable law or court rule.

     (b) Neither this Agreement, nor any terms and conditions contained herein,
shall be construed as creating a partnership, joint venture or agency
relationship or as granting a franchise as defined under the laws of the State
of Washington. The Fee described in Section 3 of this Agreement shall be
construed as a license fee for the rights granted in Section 2 of this Agreement
and not as a franchise fee.

18.  ATTORNEYS' FEES. If either MSLI, its suppliers or COMPANY employs attorneys
     ---------------
to enforce any rights arising out of or relating to this Agreement, the
prevailing party shall be entitled to recover its reasonable attorneys' fees,
costs and other expenses.

                                       15
<PAGE>

19. GENERAL.
    -------

   (a) Any Product delivered to the U.S. Government pursuant to solicitations
issued on or after December 1, 1995 is provided with commercial license rights
and restrictions. Any Product delivered to the U.S. Government pursuant to
solicitations issued prior to December 1, 1995 is provided with "Restricted
Rights" as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR
252.227-7013 (OCT 1988), as applicable. COMPANY is responsible for ensuring the
Product is marked with the "Restricted Rights Notice" or "Restricted Rights
Legend," as required. All rights not expressly granted are reserved.

   (b) COMPANY acknowledges that Products, user manuals, and services acquired
hereunder are subject to the export control laws and regulations of the U.S.,
and any amendments thereof. COMPANY confirms that with respect to these
Products, user manuals, or services it will not export or re-export them,
directly or indirectly, either to (i) any countries that are subject to U.S.
export restrictions (currently including, but not necessarily limited to, Cuba,
Federal Republic of Yugoslavia (Serbia and Montenegro), Iran, Iraq, Libya, North
Korea, Sudan and Syria); (ii) any end user who COMPANY knows or has reason to
know will utilize them in the design, development or production of nuclear,
chemical or biological weapons; or (iii) any end user who has been prohibited
from participating in the U.S. export transactions by any federal agency of the
U.S. government. COMPANY warrants and represents that neither the U.S.A. Bureau
of Export Administration nor any other federal agency has suspended, revoked or
denied COMPANY's export privileges.

COMPANY further acknowledges that Product may include technical data subject to
export and re-export restrictions imposed by U.S. law and will comply with those
restrictions.

   (c) This Agreement does not constitute an offer by MSLI and shall not be
effective until signed by both parties. Upon execution by both parties, all
prior Replication Agreement(s), including amendments thereto, between MSLI and
COMPANY shall terminate and this Agreement shall constitute the entire agreement
between the parties with respect to the subject matter hereof and merges all
prior and contemporaneous communications. It shall not be modified except by a
written agreement signed on behalf of COMPANY and MSLI by their respective duly
authorized representatives. Unless agreed to in a separate writing signed by
both parties, any statement appearing as a restrictive endorsement on a check or
other document which purports to modify a right, obligation or liability of
either party shall be of no force and effect.

   (d) If any provision of this Agreement or license of any particular Product
shall be held by a court of competent jurisdiction to be illegal, invalid or
unenforceable, the remaining provisions and license for remaining Products, as
applicable, shall remain in full force and effect.

   (e) No waiver of any breach of any provision of this Agreement shall
constitute a waiver of any prior, concurrent or subsequent breach of the same or
any other provisions hereof, and no waiver shall be effective unless made in
writing and signed by an authorized representative of the waiving party.

   (f) The section headings used in this Agreement and the attached Exhibits are
intended for convenience only and shall not be deemed to supersede or modify any
provisions.

20.  COMPANY'S GOVERNMENTAL APPROVAL OBLIGATIONS.
     -------------------------------------------

   (a) COMPANY shall, at its own expense, obtain and arrange for the maintenance
in full force and effect of all governmental approvals, consents, licenses,
authorizations, declarations, filings, and registrations as may be necessary or
advisable for the performance of all terms and conditions of this Agreement,
including, but not limited to, foreign exchange approvals, import and offer
agent licenses, fair trade approvals and all approvals which may be required to
realize the purposes of the Agreement. COMPANY warrants and represents that
Product(s) is importable into the country where the shipping address for COMPANY
(Section 16) is located and to the country to which Product may be distributed.

                                       16
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

   (b) If any necessary approvals are not or cannot be obtained within a
reasonable time in form and substance satisfactory to MSLI, or MSLI determines
that the Bureau of Export Administration or any other U.S. government agency
with jurisdiction over export controls has suspended, revoked, or denied
COMPANY's export privileges, MSLI may immediately terminate this Agreement, and
upon receipt of such notice by COMPANY, this Agreement shall be null, void and
of no effect.

21.  EXHIBITS.
     --------

The following exhibits, as amended from time to time, are incorporated into this
Agreement by this reference ("Exhibits"):

Exhibit A, Weekly Product Shipment Reconciliation Report Process
Exhibit B, Territory
Exhibit C, Fees
Exhibit D, Replication, Assembly and/or Distribution Sites
Exhibit E, COMPANY Subsidiary Agreement
Exhibit F, Certificate of Microsoft and MSLI [**]
Exhibit G, POA Reconciliation Report
Exhibit H, File Listing

                                       17
<PAGE>

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date set
forth above. All signed copies of this Agreement shall be deemed originals.

MICROSOFT LICENSING, INC.                   COMPANY

/s/ Mark Roenigk                             /s/ Terence M. Leahy
-------------------------------             ------------------------------------
By (Sign)                                   By (Sign)

                                            Terence M. Leahy
-------------------------------             ------------------------------------
Mark Roenigk (Print)                        Name (Print)

Director - OEM Operations                   Chairman and Chief Executive Officer
-------------------------------             ------------------------------------
Title                                       Title

November 22, 1999                           November 12, 1999
-------------------------------             ------------------------------------
Date                                        Date

                                       18
<PAGE>

  Confidential Material omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

       EXHIBIT A - WEEKLY PRODUCT SHIPMENT RECONCILIATION REPORT PROCESS
       -----------------------------------------------------------------

[**] Audit Procedure:
1)  [**] COMPANY will use the [**] to
    generate a report of all the [**] during the
    previous [**].
    .  To run this report COMPANY should:
       .  Enter the [**] and select the [**]
                                        --------------------
          link
       .  Select [**] from the [**] drop down menu
       .  Enter the previous [**] into the (Start) fields
       .  Enter the previous [**] into the (End) fields

2)  COMPANY will use the Report generated [**] against a similar report from the
    COMPANY's internal system.

    .  COMPANY's internal data should [**]

3)  [**] Procedure: if COMPANY finds a [**], COMPANY should [**] that need to
    be [**] on the Fax cover sheet or the Email itself. These [**] on the [**]
    containing the [**]. At a minimum the [**] request should contain the
    following information:

   .  [**]
   .  [**]
   .  [**]
   .  [**]
   .  [**]

 4)  A copy of the [**] Submitted Report must be [**] evening (Pacific Time).
      .  Once the [**] has been [**], COMPANY should [**].
      .  A signed report should be [**].
      .  [**]
        .  The Fax Cover Sheet, or the email, should contain the following
           information:
           .   From: [**]
           .   To: [**]
           .   AR: [**]
           .   Certified By: [**]
           .   Start/End: Dates Covered by the SUBMITTED Report
               (mm/dd/yy - mm/dd/yy)

Email Transmission of the [**]:
These reports will be considered [**] and MSLI will consider them as having been
validated against the [**].
 .   COMPANY should [**]
 .   COMPANY should [**]
 .   COMPANY should [**]

Exhibit to the Replication Agreement dated September 1, 1999, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

                                       19
<PAGE>

                             EXHIBIT B - TERRITORY
                             ---------------------

COMPANY's territory shall be worldwide*

     *Excludes Turkey

Exhibit to the Replication Agreement dated September 1, 1999, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

                                       20
<PAGE>

  Confidential material omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

                                EXHIBIT C - FEES
                                ----------------
Regional Market(s)                                             Annual Fee
------------------                                             ----------

COMPANY's territory shall be worldwide*                           [**]

          * Excludes Turkey

Exhibit to the Replication Agreement dated September 1, 1999, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

                                       21
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

          EXHIBIT D - REPLICATION, ASSEMBLY AND/OR DISTRIBUTION SITES
          -----------------------------------------------------------

The locations listed on this Exhibit represent the only authorized location(s)
for the replication, assembly and/or distribution of Product(s) pursuant to this
Agreement. Each location listed below shall be limited only to the performance
of the "Site Functions" so indicated.

COMPANY NAME:  Modus Media International_____________________________________
ADDRESS:       40 Burris Ct._________________________________________________
               Palos Heights, Illinois 60463 ________________________________
               ______________________________________________________________
CONTACT NAME:  Dan Dunne_____________________________________________________
TELEPHONE:     708-371-7639

<TABLE>
<S>                <C>
SITE FUNCTION:     [_] PRINTING/BINDING   [_] DISK-DUPE   [_] CD-ROM Mastering    [X] Central AR Contact at

                   [_] CD-ROM Replication   [_] Assembly   [_] Distribution  [_] Firm Output House
</TABLE>

                          Modus Media - NORTH AMERICA

COMPANY NAME:  Modus Media International Fremont.____________________________
ADDRESS:       44250 Osgood Rd_______________________________________________
               Fremont, CA 94539_____________________________________________
               ______________________________________________________________
CONTACT NAME:  John Noon_____________________________________________________
TELEPHONE:     510 438-6945

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International_____________________________________
ADDRESS:       1545 South 4800 West__________________________________________
               Salt Lake City, Utah__________________________________________
               ______________________________________________________________
CONTACT NAME:  Joe Ardovino__________________________________________________
TELEPHONE:     801-43 1-2113

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

Exhibit to the Replication Agreement dated September 1, 1998, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

COMPANY NAME:  Modus Media International Nampa_______________________________
ADDRESS:       1823 N. Elder_________________________________________________
               Nampa, Idaho__________________________________________________
               ______________________________________________________________
CONTACT NAME:  Todd Marrot___________________________________________________
TELEPHONE:     208-465-0317

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International.____________________________________
ADDRESS:       500 South 500 West____________________________________________
               Lindon, UT. 84042_____________________________________________
               ______________________________________________________________
CONTACT NAME:  Ken Rees______________________________________________________
TELEPHONE:     801-431-4196

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International Raleigh.____________________________
ADDRESS:       501 Innovation Avenue_________________________________________
               Morrisville, NC 27560_________________________________________
               ______________________________________________________________
CONTACT NAME:  Adrienne Jeffreys/Damon Crumb_________________________________
TELEPHONE:     919 405 4475

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

                           Modus Media -ASIA/PACIFIC

COMPANY NAME:  Modus Media International Australia Pty Ltd___________________
ADDRESS:       165-175 Mitchell Road_________________________________________
               Alexandria NSW 2015, Australia________________________________
               ______________________________________________________________
CONTACT NAME:  Leanne Amezdroz_______________________________________________
TELEPHONE:     612 9565-6027_________________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media Japan K.K.________________________________________
               ______________________________________________________________
ADDRESS:       1031 Kawaraguchi; Ebina-shi; Kenagawa, Japan__________________
CONTACT NAME:  Shigeo Takeuchi_______________________________________________
TELEPHONE:     81 462 34 5086________________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

COMPANY NAME:  Modus Media International Pte Ltd_____________________________
ADDRESS:       51 Ubi Avenue 3_______________________________________________
               Singapore 408858______________________________________________
               ______________________________________________________________
CONTACT NAME:  Terry Goy_____________________________________________________
TELEPHONE:     65 740 4614___________________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International Pte Ltd. Taiwan Branch______________
ADDRESS:       Suite 408, No. 351 Chungshan Road, Section 2__________________
               Chung Ho, Taipei Hsien, Taiwan________________________________
               ______________________________________________________________
CONTACT NAME:  Dai-En Yu_____________________________________________________
TELEPHONE:     886 2 323 49588 ext. 363______________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International c/o Shenzhen Donnelley Bright Sun
               Printing Co., Ltd.____________________________________________
ADDRESS:       Wu He Da Dao Bantian Industrial Zone__________________________
               Shenzhen 518129 Peoples Republic of China_____________________
CONTACT NAME:  Fostor Foong__________________________________________________
TELEPHONE:     86-755-889-3655_______________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

                                    EUROPE

COMPANY NAME:  Modus Media International France______________________________
ADDRESS:       11, Avenue Buffon_____________________________________________
               BP 6509_______________________________________________________
               45065 Orleans Cedex 2, France_________________________________
CONTACT NAME:  Christine Bidaou______________________________________________
TELEPHONE:     +33 2 38 494158_______________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

COMPANY NAME:  Modus Media International Dublin______________________________
ADDRESS:       Clonshaugh Industrial Estate__________________________________
               Dublin 17_____________________________________________________
               Ireland_______________________________________________________
CONTACT NAME:  Keith Higgins
TELEPHONE:     011 353 1 8879722_____________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International Kildare_____________________________
ADDRESS:       Monasterevin Road_____________________________________________
               Kildare Town, Co. Kildare_____________________________________
               Ireland_______________________________________________________
CONTACT NAME:  Mary Armstrong________________________________________________
TELEPHONE:     +353 455 27214________________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International Netherland__________________________
ADDRESS:       Landdrostlaan 51______________________________________________
               7327 GM Apeldoorn_____________________________________________
               The Netherlands_______________________________________________
CONTACT NAME:  Edward McEwan_________________________________________________
TELEPHONE:     +31 555 434667________________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>

COMPANY NAME:  Modus Media International Ltd. Cumbemauld UK__________________
ADDRESS:       6 Grayshill Road______________________________________________
               Westfield Industrial Estate, Westfield
               Cumbernauld G68 9HQ, UK_______________________________________
CONTACT NAME:  Sharon Mandeville_____________________________________________
TELEPHONE:     +44 1 236 456124______________________________________________

<TABLE>
<S>            <C>
SITE FUNCTION: [**]
</TABLE>
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

<TABLE>
<S>             <C>
COMPANY NAME:   Modus Media International Limerick____________________________________________
ADDRESS:        McLaughlin Road_______________________________________________________________
                Plessey Technology Pk
                Castletroy, Limerick__________________________________________________________
                Ireland_______________________________________________________________________
CONTACT NAME:   Paddy Mulreid_________________________________________________________________
TELEPHONE:      +353 61 485500________________________________________________________________

SITE FUNCTION:  [**]

COMPANY NAME:   Modus Media International France______________________________________________
ADDRESS:        Rue de la Nouette
                ZI Angers Beaucouze
                49070 BEAUCOUZE
                France

CONTACT NAME:   Stephane Couratier____________________________________________________________
TELEPHONE:      0033241220400_________________________________________________________________

SITE FUNCTION:  [**]

                SUBCONTRACTORS - NORTH AMERICA

COMPANY NAME:   [**]
ADDRESS:        [**]
CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]
</TABLE>
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

<TABLE>
<S>             <C>
COMPANY NAME:   [**]
ADDRESS:        [**]
CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

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ADDRESS:        [**]

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TELEPHONE:      [**]

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ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

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</TABLE>

<PAGE>

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               Exchange Commission. Asterisks denote omissions.

<TABLE>
<S>             <C>
COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

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ADDRESS:        [**]

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ADDRESS:        [**]

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TELEPHONE:      [**]

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ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

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</TABLE>

<PAGE>

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               Exchange Commission. Asterisks denote omissions.

<TABLE>
<S>             <C>
COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

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ADDRESS:        [**]

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ADDRESS:        [**]

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ADDRESS:        [**]

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</TABLE>

<PAGE>

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               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

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ADDRESS:         [**]

CONTACT NAME:    [**]
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ADDRESS:         [**]

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ADDRESS:

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<PAGE>

 Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
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ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

                             SUBCONTRACTORS - ASIA

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

                 [**]

<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:

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ADDRESS:        [**]

CONTACT NAME:   [**]
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ADDRESS:        [**]

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               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

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ADDRESS:         [**]

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ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

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<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

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ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

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<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
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ADDRESS:        [**]

CONTACT NAME:   [**]
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ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

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               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

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COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
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ADDRESS:        [**]

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ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

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               Exchange Commission.  Asterisks denote omissions.

                            SUBCONTRACTORS - EUROPE

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

COMPANY NAME:    [**]
ADDRESS:         [**]

CONTACT NAME:    [**]
TELEPHONE:       [**]

SITE FUNCTION:   [**]

<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission.  Asterisks denote omissions.

COMPANY NAME:   [**]
ADDRESS:        [**]

CONTACT NAME:   [**]
TELEPHONE:      [**]

SITE FUNCTION:  [**]

Exhibit to the Replacement Agreement dated September 1, 1998, between Microsoft
Licensing, Inc. and Modus Media International, Inc.
<PAGE>

                                   EXHIBIT E
                                   ---------
                          COMPANY SUBSIDIARY AGREEMENT
                          ------------------ ---------

     For good and valuable consideration,  __________________, a corporation of
____________________ ("COMPANY Subsidiary") hereby covenants and agrees with
Microsoft Licensing, Inc., a Nevada, U.S.A. corporation ("MSLI"), that COMPANY
Subsidiary will comply with all obligations of __________________,a corporation
of ____________________ ("COMPANY") pursuant to that certain Replication
Agreement (License #___________) between MSLI and COMPANY dated
__________________ (the "Agreement").

     COMPANY Subsidiary acknowledges that its agreement herein is a condition
for COMPANY Subsidiary to exercise any of the rights sub-licensed by COMPANY to
COMPANY Subsidiary pursuant to the terms of the Agreement.

     Capitalized terms used herein and not otherwise defined shall have the same
meaning as in the Agreement.

IN WITNESS WHEREOF, COMPANY Subsidiary has executed this agreement as of the
date set forth below. All signed copies of this Agreement shall be deemed
originals.

________________________________
(COMPANY Subsidiary)

________________________________
Signature

________________________________
Name (Print)

________________________________
Title

________________________________
Date

Exhibit to the Replication Agreement dated September 1, 1999, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

                                      40

<PAGE>

 Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

                                   EXHIBIT F
                                   ---------
                    CERTIFICATE OF MICROSOFT AND MSLI [**]
                  ----------------------------------------

By signatory exercise of this Exhibit F, COMPANY asserts that it has fulfilled
its obligations under Section 13(a) of the Agreement (Obligations Upon
Termination) [**] by an MSLI authorized COMPANY Sub-contractor, all Microsoft
and MSLI [**].

COMPANY asserts that the Microsoft and MSLI [**]:

     Site              _________________________________________
     Address           _________________________________________
                       _________________________________________
     [**]              _________________________________________

[**], list part number and number range.

IF Microsoft or MSLI [**], including all quantities.

If Microsoft Product, list Product Category, Language, Dialect, and Item/Number,
including all quantities.

COMPANY Officer's authorized signature:

________________________________
By (Sign)

________________________________
Name (Print)

________________________________
Title

________________________________
Date

Exhibit to the Replication Agreement dated September 1, 1999, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

                                      41
<PAGE>

 Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

                                   EXHIBIT G
                                   ---------
                           POA RECONCILIATION REPORT
                           -------------------------

Please note: An individual Reconciliation Report must be completed for each type
of [**] that is used in the manufacture of Microsoft Products. Types of [**]
shall include, but may not be limited to, [**].

Name of Authorized Replicator and site location if appropriate:

___________________________________________________________________________

For the period of _______________________ through _________________________
                   (month/day/year)               (month/day/year)

<TABLE>
<S>                                                                  <C>
Number of [**] (*) in inventory on first date of month               _____________________
Number of [**] (*) purchased from [**] Supplier this month
Number of [**] (*) purchased from another AR this month              _____________________
Number of [**] (*) received from another COMPANY site this month
Number of [**] (*) this month                                       (_____________________)
Number of [**] (*) transferred to another COMPANY site this month   (_____________________)
Number [**] (*) transferred or sold to other ARs this month         (_____________________)
Number of [**] (*) reported with OEM Product Shipments              (_____________________)
Number of remaining [**] (*) in inventory on last day of month       _____________________
</TABLE>

* = Type of [**]

NOTE:  Exhibit G is required for each of the AR's manufacturing sites

Exhibit to the Replication Agreement dated September 1, 1999, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

                                      42
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

                            EXHIBIT H - FILE LISTING
                            ------------------------

[**]

Exhibit to the Replication Agreement dated September 1, 1999, between Microsoft
Licensing, Inc. and Modus Media International, Inc.

                                      43
<PAGE>

       EXHIBIT I - REPLICATION SERVICES FOR MICROSOFT SIMPLIFIED CHINESE
       -----------------------------------------------------------------
                                    PRODUCTS
                                    --------

1.  COMPANY shall have the right to perform OEM Product Replication Services for
Customer(s) in the Territory with the limitations and responsibilities
identified in this Exhibit I.

2. For purposes of this Exhibit I only, the following Definitions shall have the
following meanings:

          (a)  "OEM Product", for the purposes of this Exhibit, shall mean only
               simplified Chinese products.

          (b)  "Territory", for the purposes of this Exhibit, shall mean the
               People's Republic of China.

3.  COMPANY shall pay all applicable taxes in connection with the Product
Replication Services performed pursuant to this Agreement.

4.  Notwithstanding any other provisions of the Agreement, MSLI and COMPANY
recognize that China's intellectual property legislation is of recent origin.
Local, Provincial, and National laws/regulations may impact the ability of
COMPANY to protect intellectual property policies of MSLI. MSLI agrees that
COMPANY will not have breached the security and intellectual property provisions
of the Agreement if COMPANY has taken the maximum reasonable recourse that is
available to COMPANY under Chinese law and practice. Management of COMPANY
and/or management of any of its affiliates shall immediately inform MSLI in
writing as soon as it becomes aware of a breach of this Agreement."
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

                  Amendment No. 1 to the Replication Agreement
                                    between
                             MICROSOFT CORPORATION
                                      and
                        MODUS MEDIA INTERNATIONAL, INC.

                      Microsoft Contract No.5475-5000021694

This Amendment No. I amends that certain Replication Agreement between Microsoft
Licensing, Inc. ("MSLI") and Modus Media International, Inc. ("COMPANY") dated
September 1, 1999 ("Agreement").

The parties agree to amend the Agreement as follows:

1. Section 1(d) is hereby amended and restated in its entirety as follows:

   "(d) "COMPANY" shall include any subsidiary of COMPANY, provided that COMPANY
hereby guarantees its subsidiary's performance under this Agreement, the
subsidiary agrees in writing with COMPANY to be bound by the terms of this
Agreement, and that COMPANY provides written notice to MSLI of the name and
address of each subsidiary before the subsidiary exercises any rights under this
Agreement. A "subsidiary" is a company in which, on a class by class basis, more
than fifty percent (50%) of the stock entitled to vote for the election of
directors is owned or controlled by COMPANY, but only so long as such ownership
or control exists; EXCEPT THAT, FOR THE PURPOSES OF THIS AGREEMENT, MMI JAPAN
[CURRENTLY FORTY PERCENT (40%) OWNED BY MMI] CONSTITUTES A LEGITIMATE SUBSIDIARY
OF THE COMPANY AND ENJOYS ALL THE RIGHTS, RESPONSIBILITIES AND PRIVILEGES
ATTENDANT THERETO."

2. Section 1(y) is hereby amended and restated in its entirety as follows:

   "(y) "Unaccounted Product(s)" shall be defined as [**] (A) [**] COMPANY,
COMPANY subsidiary, and/or Subcontractor, and (B) [**] (i) [**] COMPANY
COMPANY's Customers, (ii) the [**] COMPANY's inventory, and (iii) the [**]
COMPANY can [**] under this Agreement."

3. Section 2(a)(iii) of the Agreement is hereby amended and restated in its
entirety as follows:

   "(iii) to use the ORION Software in object code form for internal purposes
only in the performance of Replication Services and distribution of Product(s).
COMPANY shall not subcontract the operation of, or sublicense the ORION Software
to any other entity. MSLI will make the ORION data download available to COMPANY
via Internet."

4. Section 3(a) of the Agreement is hereby amended by adding the following
language to the end of the Section:

"If MSLI and COMPANY mutually agree to terminate this Agreement without cause,
MSLI will work with COMPANY to facilitate a smooth transition from the program."

5. Section 4(b) of the Agreement is hereby deleted. Other subsections of
Section 4 will not be renumbered.

6. Section 4(c) of the Agreement is hereby amended and restated in its entirety
as follows:
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

   "(c) COMPANY shall provide MSLI, upon request, with a manually-produced
report summarizing and identifying all information associated with the Customer
purchase order and corresponding COMPANY sales order relating to each shipment
of Microsoft Product to or from Customer. COMPANY is required to accept purchase
orders from OEMs and DSPs in written form. This includes written purchase
orders, faxed purchase orders, or EDI purchase orders. Purchase orders over the
phone are not allowed unless followed up with a written purchase order. All
purchase orders must contain at least the Customer name, the issue date, part
numbers, quantities, and a purchase order number. COMPANY is required to issue a
delivery note with each shipment. The delivery note must contain at least the
COMPANY name, the delivery date, the part numbers, quantities, and purchase
order number(s) from the OEM/DSP. Additionally, COMPANY shall provide MSLI, upon
request, with a manually produced report identifying the Customer purchase order
information associated with each return of Microsoft Product from Customer."

7. Section 4(d) of the Agreement is hereby amended and restated in its entirety
   as follows:

"(d) COMPANY shall provide MSLI, upon request and within a time frame to be
mutually agreed to by the parties, with a manually produced report identifying
the [**] shipped during the month by Customer name, Customer license number,
Product(s) shipped, [**] associated with each Product, quantity of
shipment and date of shipment. The [**] reporting method, format, frequency
(e.g., monthly, weekly, daily), and information requested in this Section may be
modified from time to time at the sole discretion of MSLI."

8. Section 4(h) shall be deleted in its entirety and shall be replaced with the
   following:

   "(h) COMPANY shall maintain a computerized system of records to enable
COMPANY to identify the Customer receiving any copy of Product by the [**]
appearing on each copy of Product. For [**] records that are less than [**]
COMPANY shall make [**] records information available to MSLI within [**] hours
of such request. For [**] records that are more than [**],COMPANY shall make
[**] records information available to MSLI within [**] of such request. COMPANY
shall cooperate with MSLI to identify Customers based on [**] provided by MSLI."

9.  Section 4(i) shall be deleted in its entirety and shall be replaced with the
    following:

    "(i) MSLI may cause an audit and/or inspection to be made of the Reports
and Records and any other applicable COMPANY, COMPANY subsidiary, and Sub-
contractor records replication, assembly, and distribution locations (identified
on Exhibit D) in order to verify COMPANY's compliance with the terms of this
Agreement and to verify statements issued by COMPANY. Any such audit shall be
made by an independent certified public accountant selected by MSLI (other than
on a contingent fee basis). Any such inspection shall be made by MSLI or a third
party designated by MSLI. Any audit and/or inspection shall be conducted during
regular business hours at COMPANY's offices with or without notice. COMPANY
agrees to provide MSLI's designated audit or inspection team access to relevant
COMPANY records and all replication and/or assembly locations. Any such audit
shall be paid for by MSLI unless material discrepancies are disclosed.
"Material" shall mean [**] of the actual units of Product shipped by
COMPANY to Customers as reported by COMPANY to MSLI within the audit period. If
material discrepancies are disclosed, COMPANY agrees to pay MSLI for the costs
associated with the audit."

10. Section 4(j) of the Agreement is hereby amended and restated in its entirety
    as follows:

    "(j) COMPANY shall be [**] (a) of the [**] (b) the number of [**] COMPANY
shall be [**] (a) [**] (b) the number of [**] COMPANY shall also be [**] COMPANY
subsidiary and Subcontractor. However, COMPANY shall be [**]
<PAGE>

 Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

[**] in subsection 4(i) above or Products which [**]. COMPANY's [**] and is [**]
as provided by law or this Agreement."

11.  Section 6(e) of the Agreement is hereby amended and restated in its
entirety as follows:

    "(e) COMPANY must ship a Microsoft [**] to Customers with each Product
packet, unless otherwise specified in the ORION BOM viewer or with written
authorization from COMPANY's OEM Operations Account Manager. [**]. All [**]
ordering and receiving, scanning, security, tracking and tracing accountability
must be performed by COMPANY and may not be subcontracted to any entity without
MSLI's prior written approval."

12. Section 6(g) is hereby amended and restated in its entirety as follows:

    "(g) COMPANY may use a sub-contractor for the replication, assembly and
distribution of Product ("Sub-contractor") only if all of the following
conditions are met:

         (i)    Prior to Sub-contractor performing such services, COMPANY and
   its Sub-contractor enter into a written agreement ("Sub-contractor
   Agreement") that expressly provides that MSLI is a third party beneficiary of
   the Sub-contractor Agreement with rights to enforce such agreement; that
   MSLI, at its sole discretion, reserves the right to evaluate the Sub-
   contractor, either in person or in written form; and further requires Sub-
   contractor to:

                a) comply with obligations identical to those imposed on COMPANY
         by Sections 4, 6, 7, 8, 9, 13(a), and 15, and

                b) halt reproduction of Product as required under Section 6(a)
         of this Agreement or upon notice from COMPANY or MSLI of the
         termination or expiration of this Agreement, and

                c) pay MSLI or COMPANY's attorneys' fees if COMPANY or MSLI
         employs attorneys to enforce any rights arising out of the Sub-
         contractor Agreement; and

         (ii)   COMPANY guarantees its Sub-contractor's fulfillment of the
   applicable obligations imposed on COMPANY by this Agreement; and

         (iii)  COMPANY indemnifies MSLI and its suppliers for all damages
   and/or costs of any kind, without limitation, incurred by MSLI, its
   suppliers, or any third party and caused by a breach of the Sub-contractor
   Agreement by a Sub-contractor and/or Sub-contractor's fulfillment of the
   applicable obligations imposed on COMPANY by this Agreement, including, but
   not limited to, COMPANY's payment of any monetary judgments awarded to MSLI
   or its suppliers by a court of competent jurisdiction and any costs and fees
   relating thereto, not paid by Sub-contractor, resulting from Subcontractor's
   unauthorized replication, assembly and/or distribution of Product(s) in
   accordance with the Sub-contractor Agreement; and

         (iv)   Prior to Sub-contractor performing such services, COMPANY
   provides MSLI with a written certification, signed by a COMPANY officer,
   representing and warranting that COMPANY is in compliance with the provisions
   of Sections 6(f) and 6(g) of this Agreement; and

         (v)    Prior to Sub-contractor performing such services, Sub-contractor
   completes an MSLI Capabilities Assessment Profile; and

         (vi)   MSLI, in its sole discretion, approves such Sub-contractor prior
   to Sub-contractor performing such services.
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

In lieu of or in addition to the Sub-contractor Agreement, MSLI may, in its sole
discretion, require that the Sub-contractor execute a separate agreement with
MSLI that includes the same or similar provisions required in the Sub-contractor
Agreement. The foregoing conditions shall not apply to and COMPANY shall not be
responsible for acts or omissions of any sub-contractor which is an MSLI
Authorized Replicator."

13. Section 6(j) of the Agreement is hereby amended and restated in its entirety
as follows:

   "(j) COMPANY may not distribute manuals and/or media on behalf of any OEM in
response to an end user request without the prior written approval of MSLI."

14. Section 7(a) of the Agreement is hereby amended and restated in its entirety
as follows:

   "(a) COMPANY will provide a COMPANY contact to manage Replication Services
for OEMs and provide administrative support to MSLI."

15. Section 7(c) shall be deleted in its entirety and shall be replaced with the
following:

   "(c) COMPANY shall maintain the [**] at each [**] location sufficient to [**]
of any materials [**] or in any way [**]. In addition, COMPANY shall [**] that
are [**]."

16.  Section 7(d) of the Agreement is hereby amended by adding the following
language to the end of Section 7(d):

"MSLI will use commercially reasonable efforts to work with COMPANY when new
procedures involving Replication Services are requested. MSLI acknowledges that
changes to Replication Services procedures are made from time to time, which
require COMPANY to make such changes as quickly as possible. MSLI will work
closely with COMPANY to implement such required changes."

17.  Section 7(e) shall be deleted in its entirety and shall be replaced with
the following:

   "(e) COMPANY shall purchase [**], as determined by MSLI, from MSLI or an MSLI
approved vendor or its agent."

18.  Section 7(f) of the Agreement is hereby amended and restated in its
entirety as follows:

   "(f) COMPANY will not enter into any agreement, contract, or arrangement with
any government or government representative or with any person, firm,
corporation, partnership or other enterprise where such agreement, contract or
arrangement imposes legal obligations or liabilities of any kind whatsoever on
MSLI. Without limiting the generality of the foregoing, COMPANY agrees that it
will not sign MSLI's name to any commercial paper, contract, or other
instrument, and will not contract any debt or enter into any agreement, either
express or implied, binding MSLI to the payment of money and/or in any other
regard."

19.  Section 7(1) of the Agreement is hereby amended and restated in its
entirety as follows:

   "(l) Prior to COMPANY, COMPANY subsidiary or Sub-contractor performing any
services (including, but not limited to, replication, assembly or distribution)
for a third party that in any way involves Microsoft Product(s), COMPANY agrees
to determine whether the executable file names found on the deliverables
containing software code provided to COMPANY from such third party include any
Microsoft Product executable file names as found on a list provided by MSLI in
the attached Exhibit H
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

which may be updated by MSLI from time to time. In the event such Microsoft
Product executable file names are found on the deliverables provided to COMPANY
from such third party, COMPANY shall (i) require that such third party
represent and warrant that it has a valid license right from MSLI to perform
such services and (ii) notify MSLI of such request and indicate the name of such
third party. MSLI will make reasonable effort to inform COMPANY within twenty-
four (24) hours of receipt of such notification if such third party does not
have a valid license. The obligations of this Section 7(1) shall not apply to
such requests from (i) MSLI, (ii) OEMs with valid MSLI licenses for such
Product(s) as reflected in the ORION system, or (iii) another MSLI Authorized
Replicator confirmed by MSLI to have a current and valid license agreement."

20. Section 7(n) of the Agreement is hereby amended and restated in its entirety
as follows:

   "(n) COMPANY must represent and warrant that the software, hardware, and
firmware used by it will be Year 2000 Compliant. The term "Year 2000 Compliant",
as used in the preceding sentence, shall mean that no operational, financial,
data transmission, communication or process is affected or interrupted by dates
prior to, during or after the Year 2000, and in particular, but without
prejudice to the generality of the foregoing that:

      (i)    No value for current date will cause any interruption in operation;

      (ii)   All manipulations of time related data will produce the required
   results for all valid data values prior to, during and after the Year 2000;

      (iii)  If the date elements in interfaces and data storage specify the
   century, they will permit specifying the correct century either explicitly or
   by unambiguous algorithms or inferencing rules; and where any date element is
   represented without a century, the correct century shall be unambiguous for
   all manipulations involving that element;

      (iv)   Year 2000 must be recognized as a leap year."

21.  Section 8(b) of the Agreement is hereby amended and restated in its
entirety as follows:

   "(b) Prior to shipment of Product, COMPANY shall submit, for approval, [**]
copies of Product in final finished goods form based upon the BOM and
Specifications (including Product Software, Product diskette and/or CD-ROM and
DVD-ROM label(s), Product Documentation and Product packaging) to their
respective MSLI OEM Operations Account Manager for each new and/or custom
Product replicated, assembled, and/or distributed at each of the sites
identified on Exhibit D pursuant to the license grant in Sections 2(a) and 2(b)
of this Agreement. For purposes of this Section 8(b), "first-off" shall mean the
first time Product is produced in conformity with a particular combination of
BOM and Specifications. Any replication, assembly or distribution following a
change in BOM or Specifications shall give rise to first-off copy obligations
under this Section 8(b). COMPANY shall, upon request, provide MSLI samples of
all COMPANY literature which uses Product name(s)."

22.  Section 8 of the Agreement is hereby amended by adding the following new
Section 8(d):

   "(d) MSLI agrees to indemnify COMPANY against all costs, damages and expense
(including associated costs of reasonable legal fees and expenses of defense,
and defend and hold COMPANY harmless from and against any claim that a Product
infringes a patent, copyright or trademark of a third party in the United
States, European Common Market, Australia, New Zealand, Singapore, Japan, Taiwan
or South Korea, provided: (i) COMPANY promptly notifies MSLI upon receipt of
any claim or demand; and (ii) COMPANY permits MSLI, at its option, to assume
sole control of the defense of any action and all negotiations for settlement
and compromise, and fully assists MSLI to the extent reasonably required for
such defense, compromise or settlement."
<PAGE>

  Confidential Materials omitted and filed separately with the Securities and
               Exchange Commission. Asterisks denote omissions.

23.  Section 10 of this Agreement is hereby amended and restated in its entirety
as follows:

"10. Prohibition Against Assignment and Sublicense. COMPANY shall not assign or
     ---------------------------------------------
sublicense this Agreement and/or any rights or obligations hereunder (by actual
assignment or by operation of law, including without limitation through a
merger, consolidation, exchange of shares, or sale or other disposition of
assets, including disposition on dissolution), except as is otherwise provided
pursuant to Sections 6(f) and 6(g) of this Agreement, or unless COMPANY receives
MSLI's prior written consent."

24.  Section 13(b) of this Agreement is hereby amended and restated in its
entirety as follows:

     "(b) Sections 4, 14, 15, and 19(a), and the indemnification and liability
provisions of Sections 6(f), 6(g), 7(g), 8(c) and 8(d) shall survive termination
or expiration of this Agreement."

25.  The final paragraph (unnumbered and all in caps) in Section 14 of this
Agreement is hereby amended and restated in its entirety as follows:

"WITHOUT LIMITING SECTION 8(d) ABOVE, ANY AND ALL MSLI OR MICROSOFT
WARRANTIES OF ANY KIND WHATSOEVER, INCLUDING THOSE FOR MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF
INTELLECTUAL PROPERTY, ARE EXPRESSLY EXCLUDED. COMPANY AGREES THAT
NEITHER MSLI NOR MICROSOFT SHALL BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, INDIRECT, ECONOMIC OR PUNITIVE DAMAGES, EVEN IF MSLI OR
MICROSOFT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES."

26.  Section 14 of this Agreement is hereby amended by adding the following new
Section 14(d):

   "(d) COMPANY'S TOTAL LIABILITY AS TO MATTERS ARISING UNDER THIS
AGREEMENT SHALL BE LIMITED TO THE GREATER OF [**] PURSUANT TO THIS AGREEMENT.
MSLI AGREES THAT COMPANY SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
INDIRECT, ECONOMIC OR PUNITIVE DAMAGES, EVEN IF MSLI HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES."

27.  Section 15 of this Agreement is hereby amended and restated in its entirety
as follows:

"15. Nondisclosure Agreement. Each party shall keep confidential all information
     -----------------------
provided to it by the other party (including, but not limited to the
Specifications, BOMs, ARKs, FDRs, Kits and all information made available to
COMPANY through the MSLI ORION System), the terms and conditions of this
Agreement, any disclosures made by one party to the other which by the nature of
the disclosure ought to be treated as confidential, and other nonpublic
information and know-how disclosed by one party to the other. However, either
party may disclose the terms and conditions of this Agreement in confidence to
its immediate legal and financial consultants as required in the ordinary course
of its business."

28.  The attached Exhibit I shall be added to the list of Exhibits in
Section 21.

This Amendment shall be attached to and incorporated into the Agreement and is
subject to all the terms and conditions of the Agreement.

Except as provided herein, all other provisions of the Agreement shall remain in
full force and effect, and the parties hereby ratify the terms and conditions of
the Agreement as amended hereby.

All capitalized terms shall have the same meaning as in the Agreement.
<PAGE>

IN WITNESS WHEREOF, the parties have executed this Amendment which shall be
effective as of this 1st day of September, 1999. All signed copies of this
Amendment shall be deemed originals.

MICROSOFT LICENSING, INC.      MODUS MEDIA INTERNATIONAL, INC.

/s/  M. Roenigk                  /s/ Terence  M. Leahy
----------------------------   -------------------------------------
By (Sign)                      By (Sign)

                                 /s/ Terence M. Leahy
----------------------------   -------------------------------------
Mark Roenigk (Print)           Name (Print)

Director - OEM Operations       Chairman and Chief Executive Officer
----------------------------   -------------------------------------
Title                          Title

November  22, 1999              November 12, 1999
---------------------------    -------------------------------------
Date                           Date

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