Document:

To:        Steve Stangl
From:      Nancee Berger
Date:      December 21, 2001

Re:        2002 Compensation Plan - Exhibit A

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The 2002 compensation plan for your employment as President of West Interactive
Corporation is as follows:

1.       Your base salary will be $200,000.00. Should your employment terminate
         before the end of the year, you will be compensated for your services
         through the date of your actual termination per your Employment
         Agreement. This will be reviewed on an annual basis and revised, if
         necessary, in accordance with the consumer price index.

2.       You are eligible to receive up to $250,000 annual performance bonus for
         meeting your plan objective in pre-tax, pre-corporate allocations
         income. Any such bonus will be paid quarterly and be calculated by
         dividing the year-to-date pre-tax, pre-corporate allocation income by
         the plan year pre-tax, pre-corporate allocation and multiplying that
         factor times the annual bonus amount minus bonuses paid year-to-date
         for the respective calendar year.

3.       In addition, you will be eligible to receive an additional bonus for
         pre-tax, pre-corporate allocation income in excess of plan. If West
         Interactive Corporation exceeds their pre-tax, pre-corporate allocation
         income plan by $10,000,000, you will receive a $200,000 bonus. Any
         excess between plan and the $10,000,000 objective will be paid
         pro-rata.

4.       All pre-tax profit and net income objectives are based upon West
         Interactive Corporation operations. Profit and income derived from
         mergers, acquisitions, joint ventures or other non-operating income
         will be reviewed by the Company upon completion of the transaction to
         determine inclusion in the compensation plan. In the event West
         Corporation changes its business plan or acquires another company, West
         Interactive Corporation reserves the right to review your compensation
         package and revise, in its sole discretion, as it deems appropriate.

5.       The benefit plans, as referenced in Section 7(i), shall include
         insurance plans based upon eligibility pursuant to the plans. If the
         insurance plans do not provide for continued participation, the
         continuation of benefits shall be pursuant to COBRA. In the event
         Employee's benefits continue pursuant to COBRA and Employee accepts new
         employment during the consulting term, Employee may continue benefits
         thereafter to the extent allowed under COBRA. In no event shall
         benefits plans include the 401K Plan or the 1996 Stock Incentive Plan.

                                                       /s/ Steve Stangl
                                                    -----------------------
                                                    Employee - Steve Stangl[GRAPHIC]

To:        Mike Sturgeon
From:      Nancee Berger
Date:      December 21, 2001

Re:        2002 Compensation Plan - Exhibit A

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The 2002 compensation plan for your employment as Executive Vice President of
Sales and Marketing for West Corporation is as follows:

1.       Your base salary will be $190,000.00. Should your employment terminate
         before the end of the year, you will be compensated for your services
         through the date of your actual termination per your Employment
         Agreement. This will be reviewed on an annual basis and revised, if
         necessary, in accordance with the consumer price index.

2.       You will be eligible to receive a monthly performance bonus based on
         2002 WSTC revenue growth. This monthly bonus will be calculated by
         multiplying year-to-date revenue growth times the incentive factors
         indicated below. A negative calculation at the end of any given month
         will result in a loss carry forward to be applied to the next monthly
         bonus calculation. All bonuses will be paid within 30 days of the end
         of the month.

                  2002 Revenue Growth          Compensation Rate Factor
                  -------------------          ------------------------

                   0 - $165,000,000                    .00186
                   $165,000,000 +                      .003

3.       All objectives are based upon West Corporation operations and will not
         include revenue derived from mergers, acquisitions, joint ventures or
         other non-operating income unless specifically and individually
         included upon completion of the transaction.

4.       Profit and income derived from mergers, acquisitions, joint ventures or
         other non-operating income will be reviewed by the Company upon
         completion of the transaction to determine inclusion in the
         compensation plan. In the event West Corporation changes its business
         plan or acquires another company, the Company reserves the right to
         review your compensation package and revise, in its sole discretion, as
         it deems appropriate.

5.       The benefit plans, as referenced in Section 7(i), shall include
         insurance plans based upon eligibility pursuant to the plans. If the
         insurance plans do not provide for continued participation, the
         continuation of benefits shall be pursuant to COBRA. In the event
         Employee's benefits continue pursuant to COBRA and Employee accepts new
         employment during the consulting term, Employee may continue benefits
         thereafter to the extent allowed under COBRA. In no event shall
         benefits plans include the 401K Plan or the 1996 Stock Incentive Plan.

                                                    /s/ Mike Sturgeon
                                                ------------------------
                                                Employee - Mike Sturgeon[GRAPHIC]

To:        Jon "Skip" Hanson
From:      Nancee Berger
Date:      December 21, 2001

Re:        2002 Compensation Plan - Exhibit A

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The 2002 compensation plan for your employment as Executive Vice President for
Corporate Administration for West Corporation is as follows:

1.       Your base salary will be $165,000.00. Should your employment terminate
         before the end of the year, you will be compensated for your services
         through the date of your actual termination per your Employment
         Agreement. This will be reviewed on an annual basis and revised, if
         necessary, in accordance with the consumer price index.

2.       The rate factors used to calculate your pre-tax profit bonus are being
         revised according to the schedule below. You are eligible to receive a
         quarterly performance bonus based on each quarter's pre-tax profit
         growth when compared to the same quarter the previous year. A negative
         differential will result in a loss carry forward to be applied to
         future bonus calculations. Any such bonus will be calculated by
         multiplying the year-to-date pre-tax profit differential times the rate
         factor from the table below minus bonuses paid year-to-date for the
         respective calendar year.

                                   Rate Factor
                                      .0033

3.       In addition, if West Corporation achieves 2002 net income of $1.45 per
         share, you will be eligible to receive an additional one-time bonus of
         $50,000.00. You will be paid the amount due for the quarterly bonus
         within thirty (30) days after the end of the quarter. Your annual bonus
         will be paid within thirty (30) days after the financial statements for
         December 2002 are prepared, but in no event will be paid later than
         February 28, 2003.

4.       Profit and income derived from mergers, acquisitions, joint ventures or
         other non-operating income will be reviewed by the Company upon
         completion of the transaction to determine inclusion in the
         compensation plan. In the event West Corporation changes its business
         plan or acquires another company, the Company reserves the right to
         review your compensation package and revise, in its sole discretion, as
         it deems appropriate.

5.       The benefit plans, as referenced in Section 7(i), shall include
         insurance plans based upon eligibility pursuant to the plans. If the
         insurance plans do not provide for continued participation, the
         continuation of benefits shall be pursuant to COBRA. In the event
         Employee's benefits continue pursuant to COBRA and Employee accepts new
         employment during the consulting term, Employee may continue benefits
         thereafter to the extent allowed under COBRA. In no event shall
         benefits plans include the 401K Plan or the 1996 Stock Incentive Plan.

                                                         /s/ Skip Hanson
                                                  ----------------------------
                                                  Employee - Jon "Skip" HansonExhibit No. 10.18

                            [LOGO OF WEST] (SM)

To:        Mick Mazour
From:      Nancee Berger
Date:      December 21, 2001

Re:        2002 Compensation Plan - Exhibit A

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The 2002 compensation plan for your employment as Executive Vice President of
West Telemarketing Corporation Outbound is as follows:

1.       Your base salary will be $185,000.00. Should your employment terminate
         before the end of the year, you will be compensated for your services
         through the date of your actual termination per your Employment
         Agreement. This will be reviewed on an annual basis and revised, if
         necessary, in accordance with the consumer price index.

2.       The rate factors used to calculate your pre-tax, pre-corporate
         allocation profit bonus are outlined on the schedule below. You are
         eligible to receive a quarterly performance bonus based on each
         quarter's pre-tax, pre-corporate allocation profit margin. The bonus
         will be calculated by multiplying the year-to-date pre-tax,
         pre-corporate allocation profit times the rate factor from the table
         below minus bonuses paid year-to-date for the respective calendar year.

                Rate Factor        WTCO Pre-Tax, Pre-Corporate Allocation Margin
                -----------        ---------------------------------------------

                   N/A                            0 - 7.99%
                  .0102                           8.0% - 8.49%
                  .0123                           8.5% - 8.99%
                  .0144                           9% - 9.49%
                  .0161                           9.5%+

3.       In addition, if WTCO's pre-tax, pre-corporate allocation profit margin
         is equal to or greater than 10% for 2002, you will receive an
         additional one-time bonus of $75,000. You will be paid the amount due
         for the quarterly bonus within thirty (30) days after the end of the
         quarter. The annual bonus earned for WTCO exceeding its profit target
         will be paid within thirty (30) days after financial statements for
         December 2002 are prepared, but in no event will be paid later than
         February 28, 2003.

4.       All pre-tax profit and net income objectives are based upon West
         Telemarketing Corporation Outbound operations. Profit and income
         derived from mergers, acquisitions, joint ventures or other
         non-operating income will be reviewed by the Company upon completion of
         the transaction to determine inclusion in the compensation plan. In the
         event West Corporation changes its business plan or acquires another
         company, West Telemarketing Corporation Outbound reserves the right to
         review your compensation package and revise, in its sole discretion, as
         it deems appropriate.

5.       The benefit plans, as referenced in Section 7(i), shall include
         insurance plans based upon eligibility pursuant to the plans. If the
         insurance plans do not provide for continued participation, the
         continuation of benefits shall be pursuant to COBRA. In the event
         Employee's benefits continue pursuant to COBRA and Employee accepts new
         employment during the consulting term, Employee may continue benefits
         thereafter to the extent allowed under COBRA. In no event shall
         benefits plans include the 401K Plan or the 1996 Stock Incentive Plan.

                                                   /S/ Mick Mazour
                                                   -----------------------------
                                                   Employee - Mick Mazour

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