Document:

<PAGE>

EXHIBIT 10.21

                              TERMINATION AGREEMENT

            This TERMINATION AGREEMENT, dated as of November 13, 2003, is being
made by and between Concentrax, Inc. ("CTRX"), a Nevada corporation with its
principal place of business located in Texas, USA, and Concentrax Europe, Ltd.
("CE"), a company with its principal place of business located in Zurich,
Switzerland, this 13th day of November, 2003 ("Effective Date") (both CTRX and
CE referred to together hereinafter as the "Parties")

            WHEREAS, the Company and CE entered into a Strategic Alliance and
Exclusive Distribution Agreement (the "Agreement") on November 19, 2002, which
was later amended in June of 2003;

            WHEREAS, in connection with the execution of the Agreement, the
Company issued shares of its Common Stock into an Escrow Account, which shares
were place in an Escrow Account with the Law Office of Andrea Cataneo Ltd.

            WHEREAS, for various reasons, the Parties were unable to perform
their respective duties under the Agreement, and the Parties wish to terminate
the agreement effective immediately;

          NOW, THEREFORE, in consideration of the premises and for other
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto hereby agree as follows:

SECTION 1. Subject to the conditions set forth below, and notwithstanding any
provision to the contrary contained in the Agreement, CE hereby consents to the
Company's termination of the Agreement.

SECTION 2. Simultaneous with the execution of this Termination, the Parties
hereby agree that:

(a) CE shall release and forever discharge CTRX from their obligations under the
Agreement, and; (b) CTRX shall release and forever discharge CE from their
obligations under the Agreement, (c) Any and all shares being held in Escrow
with the Law Office of Andrea Cataneo, Ltd. shall be returned to the Company for
           cancellation.

SECTION 3. CTRX and CE agree that the previous payment and release of 500,000
shares, which were issued and delivered on or about (date) shall be considered
full satisfaction of any obligation of the Company to CE or any of their
Affiliates , and upon the execution of this Agreement, the Company shall have no
further obligation to CE or any of their Affiliates with respect to any of the
same.

SECTION 4. Upon the execution of this Agreement, the following shall take
effect:

          (a) The Agreement shall terminate and become void, effective
immediately; and

          (b) The following releases shall immediately become effective:

                  (i)      CE hereby releases, acquits, and forever discharges
                           the Company and any of its subsidiaries, successors
                           and assigns from (i) any interest it may have in the
                           Company or any of its any assets and (ii) any
                           obligation of the Company otherwise arising under or
                           in connection with the Agreement;

                  (ii)     CE hereby terminates and forever releases any rights
                           it may have under the Agreement and covenants and
                           agrees that it shall not seek to exercise any of the
                           same;

                  (iii)    The Company hereby releases, acquits, and forever
                           discharges CE and its respective Affiliates,
                           officers, directors, successors and assigns from all
                           actions, causes of action, damages, judgments,
                           losses, liabilities, demands and claims which the
                           Company now has or may have against the CE Releasees,
                           from the beginning of the world to the effective time
                           of this release, including but not limited to any and
                           all actions, causes of action, damages, judgments,
                           losses, liabilities, demands and claims arising out
                           of or relating to the Agreement (including without
                           limitation any funding or lack thereof or any
                           provision of or failure to provide inventory) and any
                           of the Parties' actions or omissions in connection
                           therewith.

<PAGE>

SECTION 5. This Termination Agreement may be executed in one or more
counterparts, each of which shall be considered one and the same agreement and
shall become effective when one or more counterparts have been signed by each of
the parties and delivered to the other parties.

SECTION 6. This Termination Agreement may not be amended except by an instrument
in writing signed by the parties hereto.

SECTION 7. This Termination Agreement shall be governed by, and construed in
accordance with, the laws of the State of Nevada and Switzerland applicable to
contracts executed and to be performed entirely within those jurisdictions. Any
dispute under this Agreement shall be brought and determined in the Chancery or
other Courts of the State of Nevada.

SECTION 8. This Agreement constitutes the entire agreement between the Parties
with respect o the subject matter hereof and shall supersede all prior written
and oral and all contemporaneous oral agreements and understandings with respect
to the subject matter hereof. This Agreement shall prevail in the event of any
conflicting terms or legends which may appear.

SECTION 9. In the event of a conflict between this Agreement and any future
agreements executed in connection herewith, the provisions of this Agreement
shall prevail.

SECTION 10. Any notice, demand, offer, request or other communication of any
kind whatsoever to be given under this Agreement shall be in writing and shall
be delivered by hand, e-mail or by fax to the Parties at:

Concentrax, Inc.
2400 Augusta Place Suite 425
Houston, TX 77057
Phone: (713) 691-8395
Toll Free: (888) 340-9715

Concentrax Europe Ltd.
c/o Henley & Partners AG
Haus Zum Engel
Kirchgasse 24
8001 Zurich, Switzerland

IN WITNESS WHEREOF the Parties have hereunto set their hands and seals effective
as of the Effective Date first above written.

SIGNED, SEALED AND DELIVERED BY:     SIGNED, SEALED AND DELIVERED BY:
CONCENTRAX, INC., per:               CONCENTRAX EUROPE LTD, per:

/s/  Mark Gifford, President         /s/ Don Goree, Managing Member and Director
---------------------------------    ---------------------------------
Authorised Signatory                     Authorised SignatoryTERMINATION AGREEMENT

            This TERMINATION AGREEMENT, dated as of November 12, 2003, is being
made by and between Concentrax, Inc. ("CTRX"), a Nevada corporation with its
principal place of business located in Texas, USA, Mercado Americas, SA ("MA"),
a corporation with its principal place of business located in Bogota, Columbia,
this 12th day of November, 2003 ("Effective Date") (both CTRX and MA referred to
together hereinafter as the "Parties")

            WHEREAS, the Company and MA entered into a Strategic Alliance and
Exclusive Distribution Agreement (the "Agreement") on January 2, 2003;

            WHEREAS, in connection with the execution of the Agreement, the
Company issued shares of its Common Stock into an Escrow Account, which shares
were place in an Escrow Account with the Law Office of Andrea Cataneo Ltd.

            WHEREAS, for various reasons, the Parties were unable to perform
their respective duties under the Agreement, and the Parties wish to terminate
the agreement effective immediately;

            NOW, THEREFORE, in consideration of the premises and for other
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto hereby agree as follows:

SECTION 1. Subject to the conditions set forth below, and notwithstanding any
provision to the contrary contained in the Agreement, MA hereby consents to the
Company's termination of the Agreement.

SECTION 2. Simultaneous with the execution of this Termination, the Parties
hereby agree that:

(d) MA shall release and forever discharge CTRX from their obligations under the
Agreement, and; (e) CTRX shall release and forever discharge MA from their
obligations under the Agreement,

SECTION 3. CTRX and MA agree that upon the execution of this Agreement, the
Company shall have no further obligation to MA or any of their Affiliates with
respect to any of the same.

SECTION 4. Upon the execution of this Agreement, the following shall take
effect:

          (a) The Agreement shall terminate and become void, effective
immediately; and

          (b) The following releases shall immediately become effective:

                  (i)      MA hereby releases, acquits, and forever discharges
                           the Company and any of its subsidiaries, successors
                           and assigns from (i) any interest it may have in the
                           Company or any of its any assets and (ii) any
                           obligation of the Company otherwise arising under or
                           in connection with the Agreement;

                  (iv)     MA hereby terminates and forever releases any rights
                           it may have under the Agreement and covenants and
                           agrees that it shall not seek to exercise any of the
                           same;

                  (v)      The Company hereby releases, acquits, and forever
                           discharges MA and its respective Affiliates,
                           officers, directors, successors and assigns from all
                           actions, causes of action, damages, judgments,
                           losses, liabilities, demands and claims which the
                           Company now has or may have against the MA Releasees,
                           from the beginning of the world to the effective time
                           of this release, including but not limited to any and
                           all actions, causes of action, damages, judgments,
                           losses, liabilities, demands and claims arising out
                           of or relating to the Agreement (including without
                           limitation any funding or lack thereof or any
                           provision of or failure to provide inventory) and any
                           of the Parties' actions or omissions in connection
                           therewith.

SECTION 5. This Termination Agreement may be executed in one or more
counterparts, each of which shall be considered one and the same agreement and
shall become effective when one or more counterparts have been signed by each of
the parties and delivered to the other parties.

SECTION 6. This Termination Agreement may not be amended except by an instrument
in writing signed by the parties hereto.

<PAGE>

SECTION 7. This Termination Agreement shall be governed by, and construed in
accordance with, the laws of the State of Nevada and Colombia, applicable to
contracts executed and to be performed entirely within those jurisdictions. Any
dispute under this Agreement shall be brought and determined in the Chancery or
other Courts of the State of Nevada.

SECTION 8. This Agreement constitutes the entire agreement between the Parties
with respect to the subject matter hereof and shall supersede all prior written
and oral and all contemporaneous oral agreements and understandings with respect
to the subject matter hereof. This Agreement shall prevail in the event of any
conflicting terms or legends which may appear.

SECTION 9. In the event of a conflict between this Agreement and any future
agreements executed in connection herewith, the provisions of this Agreement
shall prevail.

SECTION 10. Any notice, demand, offer, request or other communication of any
kind whatsoever to be given under this Agreement shall be in writing and shall
be delivered by hand, e-mail or by fax to the Parties at:

Concentrax, Inc.
2400 Augusta Place Suite 425
Houston, TX 77057
Phone: (713) 691-8395
Toll Free: (888) 340-9715

Mercado Americas, SA
Bogota, Colombia

IN WITNESS WHEREOF the Parties have hereunto set their hands and seals effective
as of the Effective Date first above written.

SIGNED, SEALED AND DELIVERED BY:            SIGNED, SEALED AND DELIVERED BY:
CONCENTRAX, INC., per:                      MERCADO AMERICAS, SA, per:

/s/ Mark Gifford                            /s/ Juan de Pombo
-----------------------------------         ---------------------------------
Authorised Signatory                        Authorised Signatory

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00058-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00058-of-00352.parquet"}]]