Document:

Exhibit

Exhibit 10.1
INDEMNIFICATION AGREEMENT
THIS INDEMNIFICATION AGREEMENT (the “Agreement”) is made and entered into as of [___________], 20[__] between SUPERVALU INC., a Delaware corporation (the “Company”), and [name] (“Indemnitee”).
WITNESSETH THAT:
WHEREAS, it is essential that the Company retain and attract as directors and officers the most capable persons available;
WHEREAS, the Certificate of Incorporation and Bylaws of the Company (as amended and/or restated and in effect from time to time, the “Constituent Documents”) provide that the Company shall indemnify directors and officers to the fullest extent permitted by law, provide for advancement of expenses in connection with proceedings prior to a final disposition of the proceedings upon the director’s or officer’s undertaking to repay the advances in certain events and acknowledge that the rights of indemnification and advancement of expenses are not exclusive of other rights to indemnification or similar protection to which they may be entitled by agreement;
WHEREAS, the Board of Directors of the Company (the “Board”) has determined that, in order to attract and retain qualified individuals as directors and officers, the Company will attempt to maintain on an ongoing basis, at its sole expense, liability insurance to protect persons serving the Company and its subsidiaries from certain liabilities, as permitted under the Delaware General Corporation Law (“DGCL”) and the Bylaws of the Company; 
WHEREAS, it is reasonable, prudent and necessary for the Company contractually to obligate itself to indemnify, and to advance expenses on behalf of, such persons to the fullest extent permitted by applicable law so that they will serve or continue to serve the Company free from undue concern that they will not be so indemnified in the future; 
WHEREAS, the Company desires Indemnitee to serve, or continue to serve, in such capacity, and Indemnitee is willing to serve and continue to serve the Company on the condition that the Company agrees to such contractual indemnification; and
WHEREAS, this Agreement is a supplement to and in furtherance of the Constituent Documents of the Company and any resolutions adopted pursuant thereto, and shall not be deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder.
NOW, THEREFORE, in consideration of Indemnitee’s agreement to serve as [an officer] [a director] after the date hereof, the parties hereto agree as follows:
1.    Indemnity of Indemnitee.  The Company hereby agrees to hold harmless and indemnify Indemnitee to the fullest extent permitted by law, as such may be amended 

from time to time.  In furtherance of the foregoing indemnification, and without limiting the generality thereof:
(a)        Proceedings Other Than Proceedings by or in the Right of the Company.  Indemnitee shall be entitled to the rights of indemnification provided in this Section l(a) if, by reason of Indemnitee’s Corporate Status (as hereinafter defined), the Indemnitee was or is, or is threatened to be made, a party to or participant in any Proceeding (as hereinafter defined) other than a party to a Proceeding by or in the right of the Company.  Pursuant to this Section 1(a), Indemnitee shall be indemnified against all Expenses (as hereinafter defined), judgments, penalties, fines and amounts paid in settlement actually and reasonably incurred by Indemnitee, or on Indemnitee’s behalf, in connection with such Proceeding or any claim, issue or matter therein, if the Indemnitee acted in good faith and in a manner the Indemnitee reasonably believed to be in or not opposed to the best interests of the Company, and with respect to any criminal Proceeding, had no reasonable cause to believe the Indemnitee’s conduct was unlawful.
(b)        Proceedings by or in the Right of the Company.  Indemnitee shall be entitled to the rights of indemnification provided in this Section 1(b) if, by reason of Indemnitee’s Corporate Status, Indemnitee was or is, or is threatened to be made, a party to or participant in any Proceeding brought by or in the right of the Company.  Pursuant to this Section 1(b), Indemnitee shall be indemnified against all Expenses and amounts paid in settlement actually and reasonably incurred by the Indemnitee, or on the Indemnitee’s behalf, in connection with such Proceeding if the Indemnitee acted in good faith and in a manner the Indemnitee reasonably believed to be in or not opposed to the best interests of the Company; provided, however, if applicable law so provides, no indemnification against such Expenses shall be made in respect of any claim, issue or matter in such Proceeding as to which Indemnitee shall have been adjudged to be liable to the Company unless and only to the extent that the Court of Chancery of the State of Delaware shall determine that such indemnification for Expenses may be made.
(c)        Indemnification for Expenses of a Party Who is Wholly or Partly Successful.  Notwithstanding any limitations or other provision of this Agreement, to the extent that Indemnitee is, by reason of Indemnitee’s Corporate Status, a party to and is successful, on the merits or otherwise, in any Proceeding, Indemnitee shall be indemnified to the fullest extent permitted by law, as such may be amended from time to time, against all Expenses actually and reasonably incurred by him or on his behalf in connection therewith.  If Indemnitee is not wholly successful in such Proceeding but is successful, on the merits or otherwise, as to one or more but less than all claims, issues or matters in such Proceeding, the Company, to the fullest extent permitted by law, shall indemnify Indemnitee against all Expenses actually and reasonably incurred by Indemnitee or on Indemnitee’s behalf in connection with each successfully resolved claim, issue or matter.  For purposes of this Section and without limitation, the termination of any claim, issue or matter in such a Proceeding by dismissal, with or without prejudice, and without payment by the Company or the Indemnitee, shall be deemed to be a successful result as to such claim, issue or matter.
2.    Additional Indemnity.  In addition to, and without regard to any limitations on, the indemnification provided for in Section 1 of this Agreement but subject to the 

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limitations on indemnification expressly set forth in this Section 2, the Company, to the fullest extent permitted by law, shall and hereby does indemnify and hold harmless Indemnitee against all Expenses, judgments, penalties, fines and amounts paid in settlement actually and reasonably incurred by Indemnitee or on Indemnitee’s behalf if, by reason of Indemnitee’s Corporate Status, Indemnitee is, or is threatened to be made, a party to or participant in any Proceeding, including, without limitation, all liability arising out of the negligence or active or passive wrongdoing of Indemnitee.  The only limitation that shall exist upon the Company’s obligations pursuant to this Section 2, except as otherwise set forth in this Section 2, shall be that the Company shall not be obligated to make any payment to Indemnitee that is finally determined (under the procedures, and subject to the presumptions, set forth in Sections 6 and 7 hereof) to be unlawful.  Notwithstanding anything in this Agreement to the contrary, Indemnitee shall not be entitled to indemnification pursuant to this Agreement in connection with any Proceeding (i) initiated prior to a Change of Control (as hereinafter defined) by Indemnitee against the Company or any director or officer of the Company unless the Company has joined in or consented to, authorized, or ratified such Proceeding, except to enforce rights under this Agreement; or (ii) on account of Indemnitee’s conduct that is finally determined (under the procedures, and subject to the presumptions, set forth in Section 6 and 7 hereof) to not be in good faith or to be knowingly fraudulent or deliberately dishonest or to constitute willful misconduct; or (iii) that constitutes the purchase and sale by Indemnitee of securities in violation of Section 16(b) of, or Rule 10b-5 promulgated under, the Securities Exchange Act of 1934, as amended, or comparable state or foreign securities laws (the “Exchange Act”). 
3.    Contribution.  To the fullest extent permissible under applicable law, if the indemnification provided for in this Agreement or the Constituent Documents in connection with a Proceeding is unavailable to Indemnitee for any reason whatsoever but contribution is permissible under applicable law, the Company, in lieu of indemnifying Indemnitee, shall contribute to the amount of Expenses, judgments, penalties, fines and amounts paid in settlement actually and reasonably incurred and paid or payable by Indemnitee in proportion to the relative benefits received by the Company and all officers, directors or employees of the Company, other than Indemnitee, who are jointly liable with Indemnitee (or would be if joined in such Proceeding), on the one hand, and Indemnitee, on the other hand, from the transaction from which such Proceeding arose; provided, however, that the proportion determined on the basis of relative benefit may, to the extent necessary to conform to law, be further adjusted by reference to the relative fault of the Company and all officers, directors or employees of the Company, other than Indemnitee, who are jointly liable with Indemnitee (or would be if joined in such Proceeding), on the one hand, and Indemnitee, on the other hand, in connection with the events that resulted in such Expenses, judgments, penalties, fines or settlement amounts, as well as any other equitable considerations that the law may require to be considered.  The relative fault of the Company and all officers, directors or employees of the Company, other than Indemnitee, who are jointly liable with Indemnitee (or would be if joined in such Proceeding), on the one hand, and Indemnitee, on the other hand, shall be determined by reference to, among other things, the degree to which their actions were motivated by intent to gain personal profit or advantage, the degree to which their liability is primary or secondary and the degree to which their conduct is active or passive.  The Company agrees that it would not be equitable if contribution pursuant to this Section 3 were determined by pro rata allocation or any other method of allocation that does not take into account the considerations described in this Section 3.

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4.    Indemnification for Expenses of a Witness.  Notwithstanding any other provision of this Agreement, to the extent that Indemnitee is, by reason of Indemnitee’s Corporate Status, a witness in any Proceeding to which Indemnitee is not a party, Indemnitee shall be indemnified against all Expenses actually and reasonably incurred by Indemnitee or on Indemnitee’s behalf in connection therewith.
5.    Advancement of Expenses.  Notwithstanding any other provision of this Agreement, the Company, prior to the final disposition of a Proceeding, shall advance all Expenses incurred by or on behalf of Indemnitee in connection with any Proceeding by reason of Indemnitee’s Corporate Status within 20 days after the receipt by the Company of a statement or statements from Indemnitee requesting such advance or advances from time to time, provided that a determination has not been made by Independent Legal Counsel (as hereinafter defined and who, for purposes of this Section 5, may be the regular counsel for the Company) in written opinion that it is reasonably likely that the Indemnitee has not met the applicable standards of conduct for indemnification.  Such statement or statements shall reasonably evidence the Expenses incurred by Indemnitee and shall include or be preceded or accompanied by an undertaking by or on behalf of Indemnitee to repay any Expenses advanced if it shall ultimately be determined, by final judicial decision of a court of competent jurisdiction from which there is no further right to appeal, that Indemnitee is not entitled to be indemnified against such Expenses.  Any advances and undertakings to repay pursuant to this Section 5 shall be unsecured and interest free.
6.    Procedures and Presumptions for Determination of Entitlement to Indemnification.  The parties agree that the following procedures and presumptions shall apply, to the fullest extent permitted by law, in the event of any question as to whether Indemnitee is entitled to indemnification under this Agreement:
(a)        To obtain indemnification under this Agreement, Indemnitee shall submit to the Company a written request, including therein or therewith such documentation and information as is reasonably available to Indemnitee and is reasonably necessary to determine whether and to what extent Indemnitee is entitled to indemnification.  The Secretary of the Company shall, promptly upon receipt of such a request for indemnification, advise the Board in writing that Indemnitee has requested indemnification.
(b)        Upon written request by Indemnitee for indemnification pursuant to the first sentence of Section 6(a) hereof, a determination, if required by applicable law, with respect to Indemnitee’s entitlement thereto shall be made in the specific case by one of the following four methods:  (1) by a majority vote of the Disinterested Directors (as hereinafter defined), even though less than a quorum, (2) by a committee of Disinterested Directors designated by a majority vote of the Disinterested Directors, even though less than a quorum, (3) if there are no Disinterested Directors or if the Disinterested Directors so direct, by Independent Legal Counsel in a written opinion to the Board, a copy of which shall be delivered to the Indemnitee, or (4) if so directed by the Board, by the stockholders of the Company.  Notwithstanding anything herein stated, if there has been a Change of Control, the determination shall be made by Independent Legal Counsel.

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(c)        If the determination of entitlement to indemnification is to be made by Independent Legal Counsel pursuant to Section 6(b) hereof, the Independent Legal Counsel shall be selected as provided in this Section 6(c).  The Independent Legal Counsel shall be selected by the Board and approved by Indemnitee, except that in the event that a Change of Control shall have occurred, the Independent Legal Counsel shall be selected by Indemnitee.  Indemnitee may, within 10 days after such written notice of selection shall have been given, deliver to the Company a written objection to such selection; provided, however, that such objection may be asserted only on the ground that the Independent Legal Counsel so selected does not meet the requirements of “Independent Legal Counsel” as defined in Section 11 of this Agreement, and the objection shall set forth with particularity the factual basis of such assertion.  Absent a proper and timely objection, the person so selected shall act as Independent Legal Counsel.  If a written objection is made and substantiated, the Independent Legal Counsel selected may not serve as Independent Legal Counsel unless and until such objection is withdrawn or a court has determined that such objection is without merit.  If the determination of entitlement to indemnification is to be made by Independent Legal Counsel pursuant to Section 6(b) hereof and within 30 days after submission by Indemnitee of a written request for indemnification pursuant to Section 6(a) hereof, no Independent Legal Counsel shall have been selected and not objected to, either the Company or Indemnitee may petition the Court of Chancery of the State of Delaware or other court of competent jurisdiction for resolution of any objection that shall have been made by the Indemnitee to the Company’s selection of Independent Legal Counsel and/or for the appointment as Independent Legal Counsel of a person selected by the court or by such other person as the court shall designate, and the person with respect to whom all objections are so resolved or the person so appointed shall act as Independent Legal Counsel under Section 6(b) hereof.  The Company shall pay any and all reasonable fees and expenses of Independent Legal Counsel incurred by such Independent Legal Counsel in connection with acting pursuant to Section 6(b) hereof, and the Company shall pay all reasonable fees and expenses incident to the procedures of this Section 6(c), regardless of the manner in which such Independent Legal Counsel was selected or appointed.
(d)        In making a determination with respect to entitlement to indemnification hereunder, the person or persons or entity making such determination shall presume that Indemnitee is entitled to indemnification under this Agreement.  Anyone seeking to overcome this presumption shall have the burden of proof and the burden of persuasion.  Neither the failure of the Company (including by its directors or Independent Legal Counsel) to have made a determination prior to the commencement of any action pursuant to this Agreement that indemnification is proper in the circumstances because Indemnitee has met the applicable standard of conduct, nor an actual determination by the Company (including by its directors or Independent Legal Counsel) that Indemnitee has not met such applicable standard of conduct, shall be a defense to a court action or create a presumption that Indemnitee has not met the applicable standard of conduct.
(e)        Indemnitee shall be deemed to have acted in good faith if Indemnitee’s action is based on the records or books of account of the Enterprise (as hereinafter defined), including financial statements, or on information supplied to Indemnitee by the officers of the Enterprise other than Indemnitee in the course of their duties, or on the advice of legal counsel for the Enterprise or on information or records given or reports made to the Enterprise by an 

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independent certified public accountant or by an appraiser or other expert selected with reasonable care by the Enterprise, unless Indemnitee has knowledge that makes such reliance unwarranted.  In addition, the knowledge and/or actions, or failure to act, of any director, officer, agent or employee of the Enterprise other than Indemnitee shall not be imputed to Indemnitee for purposes of determining the right to indemnification under this Agreement.  Whether or not the foregoing provisions of this Section 6(e) are satisfied, it shall in any event be presumed that Indemnitee has at all times acted in good faith and in a manner Indemnitee reasonably believed to be in or not opposed to the best interests of the Company.  Anyone seeking to overcome this presumption shall have the burden of proof and the burden of persuasion.
(f)        If the person, persons or entity empowered or selected under Section 6 to determine whether Indemnitee is entitled to indemnification shall not have made a determination within 60 days after receipt by the Company of the request therefor, the requisite determination of entitlement to indemnification shall be deemed to have been made and Indemnitee shall be entitled to such indemnification absent (i) a misstatement by Indemnitee of a material fact, or an omission of a material fact necessary to make Indemnitee’s statement not materially misleading, in connection with the request for indemnification, or (ii) a prohibition of such indemnification under applicable law; provided, however, that such 60-day period may be extended for a reasonable time, not to exceed an additional 30 days, if the person, persons or entity making such determination with respect to entitlement to indemnification in good faith requires such additional time to obtain or evaluate documentation and/or information relating thereto; and provided, further, that the foregoing provisions of this Section 6(f) shall not apply if the determination of entitlement to indemnification is to be made by the stockholders pursuant to Section 6(b) of this Agreement and if (A) within 30 days after receipt by the Company of the request for such determination, the Board or the Disinterested Directors, if appropriate, resolve to submit such determination to the stockholders for their consideration at an annual meeting thereof to be held within 90 days after such receipt and such determination is made thereat, or (B) a special meeting of stockholders is called within 30 days after such receipt for the purpose of making such determination, and such meeting is held for such purpose within 90 days after such receipt.
(g)        Indemnitee shall cooperate with the person, persons or entity making such determination with respect to Indemnitee’s entitlement to indemnification, including providing to such person, persons or entity upon reasonable advance request any documentation or information that is not privileged or otherwise protected from disclosure and that is reasonably available to Indemnitee and reasonably necessary to such determination.  The Company shall use its reasonable best efforts to ensure that any Independent Legal Counsel, member of the Board or stockholder of the Company shall act reasonably and in good faith in making a determination regarding the Indemnitee’s entitlement to indemnification under this Agreement.  Any reasonable costs or expenses (including attorneys’ fees and disbursements) incurred by Indemnitee in so cooperating with the person, persons or entity making such determination shall be borne by the Company (irrespective of the determination as to Indemnitee’s entitlement to indemnification) and the Company hereby indemnifies and agrees to hold Indemnitee harmless therefrom.
(h)        The Company acknowledges that a settlement or other disposition short of final judgment may be successful if it permits a party to avoid expense, delay, 

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distraction, disruption and uncertainty.  In the event that any Proceeding to which Indemnitee is a party is resolved in any manner other than by adverse judgment against Indemnitee (including, without limitation, settlement of such Proceeding with or without payment of money or other consideration), it shall not be presumed that Indemnitee has been unsuccessful on the merits or otherwise in such action, suit or proceeding.  The termination of any Proceeding or of any claim, issue or matter therein, by judgment, order, settlement or conviction, or upon a plea of nolo contendere or its equivalent, shall not (except as otherwise expressly provided in this Agreement) of itself adversely affect the right of Indemnitee to indemnification or create a presumption that Indemnitee did not act in good faith and in a manner that Indemnitee reasonably believed to be in or not opposed to the best interests of the Company or, with respect to any criminal Proceeding, that Indemnitee had reasonable cause to believe that his conduct was unlawful.
7.    Remedies of Indemnitee.
(a)        In the event that (i) a determination is made pursuant to Section 6 of this Agreement that Indemnitee is not entitled to indemnification under this Agreement, (ii) advancement of Expenses is not timely made pursuant to Section 5 of this Agreement, (iii) no determination of entitlement to indemnification is made pursuant to Section 6(b) of this Agreement within 90 days after receipt by the Company of the request for indemnification, or (iv) payment of indemnification is not made within 30 days after a determination has been made that Indemnitee is entitled to indemnification or after such determination is deemed to have been made pursuant to Section 6 of this Agreement, Indemnitee shall be entitled to an adjudication in an appropriate court of the State of Delaware, or in any other court of competent jurisdiction, of Indemnitee’s entitlement to such indemnification.  The Company shall not oppose Indemnitee’s right to seek any such adjudication, although nothing stated herein shall adversely affect the Company’s right to oppose Indemnitee’s right to indemnification or advances of Expenses if a determination is made pursuant to Section 6(b) of this Agreement or otherwise that Indemnitee is not entitled to indemnification or advances of Expenses.
(b)        In the event that a determination shall have been made pursuant to Section 6(b) of this Agreement that Indemnitee is not entitled to indemnification, any judicial proceeding commenced pursuant to this Section 7 shall be conducted in all respects as a de novo trial on the merits, and Indemnitee shall not be prejudiced by reason of the adverse determination under Section 6(b).  In any suit brought by Indemnitee to enforce a right to indemnification or to an advancement of Expenses hereunder, or brought by the Company to recover an advancement of Expenses pursuant to the terms of an undertaking, the burden of proving that Indemnitee is not entitled to be indemnified, or to such advancement of Expenses, shall be on the Company.
(c)        If a determination shall have been made pursuant to Section 6(b) of this Agreement that Indemnitee is entitled to indemnification, the Company shall be bound by such determination in any judicial proceeding commenced pursuant to this Section 7, absent (i) a misstatement by Indemnitee of a material fact, or an omission of a material fact necessary to make Indemnitee’s misstatement not materially misleading in connection with the application for indemnification, or (ii) a prohibition of such indemnification under applicable law.

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(d)        In the event that Indemnitee, pursuant to this Section 7, seeks a judicial adjudication of Indemnitee’s rights under, or to recover damages for breach of, this Agreement or any of the Constituent Documents, or to recover under any directors’ and officers’ liability insurance policies maintained by the Company, the Company shall pay on Indemnitee’s behalf, in advance, any and all expenses (of the types described in the definition of Expenses in Section 11 of this Agreement) actually and reasonably incurred by Indemnitee in such judicial adjudication, regardless of whether Indemnitee ultimately is determined to be entitled to such indemnification, advancement of expenses or insurance recovery, unless a determination shall have been made pursuant to Section 6(b) or otherwise of this Agreement that Indemnitee is not entitled to indemnification, advancement of expenses or insurance recovery, in which event the Company shall not be required to make such payments unless and until there is a judicial adjudication that Indemnitee is so entitled.
(e)        The Company shall be precluded, to the extent permitted by law, from asserting in any judicial proceeding commenced pursuant to this Section 7 that the procedures and presumptions of this Agreement are not valid, binding and enforceable and shall stipulate in any such court that the Company is bound by all the provisions of this Agreement.
(f)        Notwithstanding anything in this Agreement to the contrary, no determination as to entitlement to indemnification under this Agreement shall be required to be made prior to the final disposition of the Proceeding.
8.    Non-Exclusivity; Survival of Rights; Insurance; Subrogation.
(a)        The rights of indemnification and for advancement of Expenses as provided by this Agreement shall not be deemed exclusive of any other rights to which Indemnitee may at any time be entitled under applicable law, the Constituent Documents, any other agreement, a vote of stockholders, a resolution of directors or otherwise (collectively, “Other Indemnity Provisions”).  No amendment, alteration or repeal of this Agreement or of any provision hereof shall limit or restrict any right of Indemnitee under this Agreement in respect of any action taken or omitted by such Indemnitee in Indemnitee’s Corporate Status prior to such amendment, alteration or repeal.  To the extent that a change in any of the Other Indemnity Provisions, including by statute or judicial decision, permits greater indemnification than would be afforded currently under this Agreement, it is the intent of the parties hereto that Indemnitee shall enjoy by this Agreement the greater benefits so afforded by such change. No right or remedy herein conferred is intended to be exclusive of any other right or remedy, and every other right and remedy shall be cumulative and in addition to every other right and remedy given hereunder or now or hereafter existing at law or in equity or otherwise.  The assertion of any right or remedy hereunder, or otherwise, shall not prevent the concurrent assertion of any other right or remedy.
(b)        For the duration of Indemnitee’s service as a [director] [officer] of the Company, and thereafter for so long as Indemnitee shall be subject to any Proceeding (or any proceeding commenced under Section 7 hereof) by reason of Indemnitee’s Corporate Status, whether or not Indemnitee is acting or serving in any such capacity at the time any liability or expense is incurred for which indemnification can be provided under this Agreement, the Company shall use commercially reasonable efforts (taking into account the scope and amount of coverage 

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available relative to the cost thereof) to continue to maintain in effect policies of directors’ and officers’ liability insurance maintained by the Company and Indemnitee shall be named as an insured in such a manner as to provide Indemnitee the same rights and benefits as are provided to the most favorably insured of the Company’s directors, if Indemnitee is a director, or of the Company’s officers, if Indemnitee is an officer (and not a director) by such policy. Upon request, the Company will provide to Indemnitee copies of all directors’ and officers’ liability insurance applications, binders, policies, declarations, endorsements and other related materials.  The Company shall give prompt notice to the insurers of the commencement of a Proceeding to which Indemnitee has been made a party or is a participant by reason of Indemnitee’s Corporate Status in accordance with the procedures set forth in the respective policies.  The Company shall thereafter take all necessary or desirable action to cause such insurers to pay, on behalf of the Indemnitee, all amounts payable as a result of such Proceeding in accordance with the terms of such policies. 
(c)        In the event of any payment under this Agreement, the Company shall be subrogated to the extent of such payment to all of the rights of recovery of Indemnitee, who shall execute all papers required and take all action reasonably necessary to secure such rights, including execution of such documents as are necessary to enable the Company to bring suit to enforce such rights.
(d)        The Company shall not be liable under this Agreement to make any payment of amounts otherwise indemnifiable hereunder if and to the extent that Indemnitee has otherwise actually received such payment under any insurance policy, contract, agreement or otherwise.
(e)        The Company’s obligation to indemnify or advance Expenses hereunder to Indemnitee who is or was serving at the request of the Company as a director, officer, employee or agent of any other corporation, partnership, joint venture, trust or other Enterprise shall be reduced by any amount Indemnitee has actually received as indemnification or advancement of expenses from such other corporation, partnership, joint venture, trust or other Enterprise.
9.    Duration of Agreement.  All agreements and obligations of the Company contained herein shall continue during the period Indemnitee is an officer or director of the Company (or is or was serving at the request of the Company as a director, officer, employee or agent of another corporation, partnership, joint venture, trust or other Enterprise) and shall continue thereafter so long as Indemnitee shall be subject to any Proceeding (or any proceeding commenced under Section 7 hereof) by reason of Indemnitee’s Corporate Status, whether or not Indemnitee is acting or serving in any such capacity at the time any liability or expense is incurred for which indemnification can be provided under this Agreement.  This Agreement shall be binding upon and inure to the benefit of and be enforceable by the parties hereto and their respective successors (including any direct or indirect successor by purchase, merger, consolidation or otherwise to all or substantially all of the business or assets of the Company), assigns, spouses, heirs, executors and personal and legal representatives. 
10.    Enforcement.

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(a)        The Company expressly confirms and agrees that it has entered into this Agreement and assumes the obligations imposed on it hereby in order to induce Indemnitee to serve as an officer or director of the Company, and the Company acknowledges that Indemnitee is relying upon this Agreement in serving as an officer or director of the Company.
(b)        This Agreement constitutes the entire agreement between the parties hereto with respect to the subject matter hereof and supersedes all prior agreements and understandings, oral, written and implied, between the parties hereto with respect to the subject matter hereof.
11.    Definitions.  For purposes of this Agreement:
(a)        A “Change of Control” of the Company shall mean:  
(i)    the acquisition by any individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Exchange Act) of beneficial ownership (within the meaning of Rule 13d-3 promulgated under the Exchange Act) of more than 50% of either (A) the then outstanding shares of common stock of the Company or (B) the combined voting power of the then outstanding voting securities of the Company entitled to vote generally in the election of directors; provided, however, that for purposes of this subsection (i), the following acquisitions shall not constitute a Change of Control: (A) any acquisition directly from the Company or (B) any acquisition by any employee benefit plan (or related trust) sponsored or maintained by the Company or any corporation controlled by the Company;
(ii)    the consummation of any merger or other business combination of the Company, sale or lease of all or substantially all of the Company’s assets or combination of the foregoing transactions (the “Transactions”) other than a Transaction immediately following which the stockholders of the Company and any trustee or fiduciary of any Company employee benefit plan immediately prior to the Transaction own at least 60% of the voting power, directly or indirectly, of (A) the surviving corporation in any such merger or other business combination; (B) the purchaser or lessee of the Company’s assets or (C) both the surviving corporation and the purchaser or lessee in the event of any combination of Transactions; or
(iii)    within any 24-month period, the persons who were directors immediately before the beginning of such period (the “Incumbent Directors”) shall cease (for any reason other than death) to constitute at least a majority of the Board or the board of directors of a successor to the Company. For this purpose, any director who was not a director at the beginning of such period shall be deemed to be an Incumbent Director if such director was elected to the Board by, or on the recommendation of or with the approval of, at least three-fourths of the directors who then qualified as Incumbent Directors (so long as such director was not nominated by a 

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person who has expressed an intent to effect a Change of Control or engage in a proxy or other control contest).
(b)        “Corporate Status” describes the status of a person who is or was a director, officer, employee or agent of the Company or is or was a director, officer, employee or agent of any other corporation, partnership, joint venture, trust or other Enterprise that such person is or was serving at the request of the Company.
(c)        “Disinterested Director” means a director of the Company who is not a party to the Proceeding in respect of which indemnification is sought by Indemnitee.
(d)        “Enterprise” shall mean the Company and any other corporation, partnership, joint venture, trust or other enterprise that Indemnitee is or was serving at the request of the Company as a director, officer, employee or agent.
(e)        “Expenses” shall include without limitation all attorneys’ fees, retainers, court costs, transcript costs, fees of experts, witness fees, travel expenses, duplicating costs, printing and binding costs, telephone charges, postage, delivery service fees and all other disbursements or expenses of the types customarily incurred in connection with prosecuting, defending, preparing to prosecute or defend, investigating, participating, or being or preparing to be a witness in a Proceeding and any expenses of establishing a right to indemnification or advancement under this Agreement.  Expenses also shall include Expenses incurred in connection with any appeal resulting from any Proceeding, including without limitation the premium, security for, and other costs relating to any cost bond, supersedeas bond, or other appeal bond or its equivalent.  Expenses, however, shall not include amounts paid in settlement by Indemnitee or the amount of judgments or fines against Indemnitee.
(f)        “Independent Legal Counsel” means a law firm, or a member of a law firm, that is experienced in matters of corporation law and neither presently is, nor in the past five years has been, retained to represent:  (i) the Company or Indemnitee in any matter material to either such party (other than with respect to matters concerning Indemnitee under this Agreement, or of other indemnitees under similar indemnification agreements), or (ii) any other party to the Proceeding giving rise to a claim for indemnification hereunder.  Notwithstanding the foregoing, the term “Independent Legal Counsel” shall not include any person who, under the applicable standards of professional conduct then prevailing, would have a conflict of interest in representing either the Company or Indemnitee in an action to determine Indemnitee’s rights under this Agreement.  The Company agrees to pay the reasonable fees of the Independent Legal Counsel referred to above and to fully indemnify such counsel against any and all Expenses, claims, liabilities and damages arising out of or relating to this Agreement or its engagement pursuant hereto.
(g)        “Proceeding” includes any threatened, pending or completed action, suit, arbitration, alternative dispute mechanism, inquiry, judicial, administrative or legislative hearing, investigation, or other proceeding, whether brought by or in the right of the Company or otherwise, including any and all appeals, and whether civil, criminal, administrative or investigative, or any other nature, in which Indemnitee was, is, or is threatened to be made, a party or otherwise involved, by reason of the fact that Indemnitee is or was an officer, director, employee, agent, or 

11

trustee of the Company, by reason of any action taken by Indemnitee or of any inaction on Indemnitee’s part while acting in any such role, or by reason of the fact that Indemnitee is or was serving at the request of the Company as a director, officer, employee, agent, or trustee of another corporation, partnership, joint venture, trust or other Enterprise, including service with respect to an employee benefit plan; in each case whether or not Indemnitee is acting or serving in any such capacity at the time any liability or expense is incurred for which indemnification or advancement can be provided under this Agreement; including one pending on or before the date of this Agreement, but excluding one initiated by an Indemnitee pursuant to Section 7 of this Agreement to enforce Indemnitee’s rights under this Agreement.
12.    Severability.  The invalidity of unenforceability of any provision hereof shall in no way affect the validity or enforceability of any other provision.  In the event any provision hereof conflicts with any applicable law, such provision shall be deemed modified, consistent with the aforementioned intent, to the extent necessary to resolve such conflict.   
13.    Modification and Waiver.  No supplement, modification, termination or amendment of this Agreement shall be binding unless executed in writing by both of the parties hereto.  No waiver of any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other provisions hereof (whether or not similar) nor shall such waiver constitute a continuing waiver.
14.    Notice by Indemnitee; Defense of Claims.  
(a)           Notice by Indemnitee.  Indemnitee agrees promptly to notify the Company in writing upon being served with or otherwise receiving any summons, citation, subpoena, complaint, indictment, information or other document relating to any Proceeding or matter that is expected to be subject to indemnification covered hereunder.  The failure to so notify the Company shall not relieve the Company of any obligation that it may have to Indemnitee under this Agreement or otherwise.
(b)           Defense of Claims.  The Company shall be entitled to participate in the defense relating to any Proceeding that may be subject to indemnification hereunder at its own expense and, except as otherwise provided below, to the extent the Company so wishes, it may assume the defense thereof with counsel reasonably satisfactory to Indemnitee. After notice from the Company to Indemnitee of its election to assume the defense in any such Proceeding, the Company shall not be liable to Indemnitee under this Agreement or otherwise for any Expenses subsequently directly incurred by Indemnitee in connection with Indemnitee’s defense in such Proceeding other than reasonable costs of investigation or as otherwise provided below. Indemnitee shall have the right to employ its own legal counsel in such Proceeding, but all Expenses related to such counsel incurred after notice from the Company of its assumption of the defense shall be at Indemnitee’s own expense; provided, however, that if (i) Indemnitee’s employment of its own legal counsel has been authorized by the Company, (ii) Indemnitee has reasonably determined that there may be a conflict of interest between Indemnitee and the Company in the defense of such Proceeding, (iii) after a Change of Control, Indemnitee’s employment of its own counsel has been approved by the Independent Legal Counsel or (iv) the Company shall not in fact have employed counsel to assume the defense of such Proceeding within 60 days of receipt of notice from Indemnitee, then 

12

in each such case Indemnitee shall be entitled to retain its own separate counsel (but not more than one law firm plus, if applicable, local counsel in respect of any such Proceeding) and all Expenses related to such separate counsel shall be borne by the Company.  The Company shall not be entitled to assume the defense of any Proceeding brought by or on behalf of the Company or as to which Indemnitee shall have made the conclusion provided for in clause (ii) of this Section 14(b).  The Company shall not settle any Proceeding in any manner that would impose any penalty or limitation on, or disclosure obligation with respect to, Indemnitee without Indemnitee’s written consent.
15.    Notices.  All notices and other communications given or made pursuant to this Agreement shall be in writing and shall be deemed effectively given:  (a) upon personal delivery to the party to be notified, (b) when sent by confirmed electronic mail or facsimile if sent during normal business hours of the recipient, and if not so confirmed, then on the next business day, (c) 5 days after having been sent by registered or certified mail, return receipt requested, postage prepaid, or (d) 1 day after deposit with a nationally recognized overnight courier, specifying next day delivery, with written verification of receipt.  All communications shall be sent:  
(a)        To Indemnitee at the address set forth below Indemnitee’s signature hereto.
(b)        To the Company at:

SUPERVALU INC.
P.O. Box 990
Minneapolis, Minnesota 55440
Attn: General Counsel

or to such other address as may have been furnished by notice to Indemnitee by the Company or to the Company by Indemnitee, as the case may be.
16.    Counterparts.  This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same Agreement.  This Agreement may also be executed and delivered by facsimile or electronic signature and in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.  
17.    Headings.  The headings of the paragraphs of this Agreement are inserted for convenience only and shall not be deemed to constitute part of this Agreement or to affect the construction thereof.
18.    Governing Law and Consent to Jurisdiction.  This Agreement and the legal relations among the parties shall be governed by, and construed and enforced in accordance with, the laws of the State of Delaware, without regard to its conflict of laws rules. The Company and Indemnitee hereby irrevocably and unconditionally (i) agree that any action or proceeding arising out of or in connection with this Agreement shall be brought only in the Chancery Court of the State of Delaware (the “Delaware Court”), and not in any other state or federal court in the United States of America or any court in any other country, (ii) consent to submit to the exclusive 

13

jurisdiction of the Delaware Court for purposes of any action or proceeding arising out of or in connection with this Agreement, (iii) waive any objection to the laying of venue of any such action or proceeding in the Delaware Court, and (iv) waive, and agree not to plead or to make, any claim that any such action or proceeding brought in the Delaware Court has been brought in an improper or inconvenient forum.

SIGNATURE PAGE TO FOLLOW

14

IN WITNESS WHEREOF, the parties hereto have executed this Agreement on and as of the day and year first above written.
	
				
	 
	 
	COMPANY

	 
	 
	SUPERVALU INC.

	 
	 
	 
	 

	 
	 
	By:
	 

	 
	 
	Name:
	 

	 
	 
	Title:
	 

	 
	 
	 
	 

	 
	 
	INDEMNITEE

	 
	 
	 
	 

	 
	 
	Name:
	 

	 
	 
	Address:

	 

	 
	 
	 
	 

	 
	 
	 
	 

	 
	 
	 
	 

15Exhibit

Exhibit 10.3

THE USE OF THE FOLLOWING NOTATION IN THIS EXHIBIT INDICATES THAT THE CONFIDENTIAL PORTION HAS BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND THE OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION: [###]

AMENDMENT NO. 26 TO
NAVITAIRE HOSTED SERVICES AGREEMENT
This Amendment No. 26 to the Navitaire Hosted Services Agreement (this “Amendment”), effective as of February 1, 2018 (the “Effective Date”), is entered into by and between Navitaire LLC, a Delaware limited liability company (“Navitaire”), and Spirit Airlines, Inc., a Delaware corporation (“Customer”).  Initially capitalized terms used but not otherwise defined herein shall have the meanings assigned to such terms in the Agreement (as defined below).
		
	A.
	Navitaire and Customer are parties to that certain Navitaire Hosted Services Agreement dated as of February 28, 2007, as amended (the “Agreement”), pursuant to which Navitaire performs Hosted Services for Customer.

		
	B.
	Section 19.1 of the Agreement permits the parties to amend the terms and conditions of the Agreement provided such amendment is made in writing signed by the parties.

		
	C.
	Navitaire and Customer desire to amend the terms of the Agreement as provided below.

Accordingly, and in consideration of the foregoing, and for other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the parties hereby agree as follows:
		
	1
	Amendment to Update References to NAVITAIRE.  All references within the Agreement to “NAVITAIRE” are hereby replaced with “Navitaire”.

		
	2
	Amendment to Recitals, as follows:

The Recitals are hereby deleted in their entirety and replaced with the following:
Recitals
		
	A.
	Navitaire, wholly owned by Amadeus IT Group, S.A., is an airline technology services company, which provides various services such as hosted reservation and revenue management services to airline companies worldwide.  

		
	B.
	The parties desire that Navitaire provide to Customer Hosted Services (as defined in Section 1), and Customer desires to purchase such Hosted Services on the terms contained in this Agreement.

NOW, THEREFORE, the parties agree as follows:
		
	3
	Amendment to Main Terms and Conditions, as follows:

		
	a)
	Term (Replaced).  Section 5.1, Term, is hereby deleted in its entirety and replaced with the following:

		
	5.1
	Term.  Unless otherwise terminated earlier under this Section 5, this Agreement shall commence on June 1, 2008 and continue through January 31, 2028 (the “Initial Term”).  This Agreement will renew automatically for two (2) additional one (1) year renewal terms unless one party provides written notice of termination to the other party at least sixty (60) calendar days prior to the end of the Initial Term or any renewal term.  Navitaire may increase the Service Fees payable by Customer with respect to any renewal term, provided that Navitaire gives Customer written notice of such reasonable increase in Service Fees at least ninety (90) calendar days prior to the end of the then current term, but otherwise the terms hereof and the Monthly 

1

Exhibit 10.3

Minimum Segment Guarantees applicable for the last year of the Initial Term shall likewise apply to each renewal term.
		
	b)
	Price and Payment (Updated). The first sentence in Section 6.1 (Price and Payment) is hereby modified to replace the reference to ‘Exhibit A, Section 8, Exhibit B, Section 9, Exhibit F, Section 10, Exhibit G, Section 9, Exhibit H, Section 9 and Exhibit I, Section 7’ with “Exhibit K”.

		
	c)
	Payment Terms (Updated).  The third sentence in Section 6.3 (Payment Terms) is hereby modified to replace the reference to ‘Exhibits A, B, F, G, H and I' with “Exhibit K”,

		
	d)
	Service Fees (Replaced).  Section 6.4.1, Service Fees, is hereby deleted in its entirety and replaced with the following:

		
	6.4.1
	Service Fees.  The Service Fees identified in Exhibit K shall be adjusted annually on [###] of each year to account for inflation.  [###].

		
	e)
	Fee Adjustment (Updated).  Section 6.4, Fee Adjustment, is hereby modified as follows:

		
	1)
	the first sentence in Section 6.4.2 is hereby modified to replace the reference to  ‘Exhibits A, B, F, G, H and J' with “Exhibit K”; and

		
	2)
	the second sentence in Section 6.4.2 is hereby modified to replace the reference to ‘Exhibits A, B, F, G, H and J‘ with “Exhibit K”.

		
	f)
	Support Fees (Updated).  The first sentence in Section 6.4.3 (Support Fees) is hereby modified to replace the reference to ‘Exhibits A, B, F, G, H and J’ with “Exhibit K.

		
	g)
	Indemnification (Replaced).    Section 8.2. is hereby deleted in its entirety and replaced with the following:

		
	8.2
	Except for claims covered by Section 8.1 or claims resulting from Navitaire’s negligence or willful misconduct, Customer agrees to defend, indemnify and hold Navitaire harmless from third party claims arising out of Customer’s use of the Hosted Services and reimburse Navitaire for all expenses (including counsel fees and court costs) incurred by Navitaire in connection with such claim.

		
	h)
	Confidential lnformation (Updated).    The title of Section 9, Confidential Information, is hereby modified to read “Confidential Information and Privacy”   

		
	i)
	Privacy of Information (Replaced). Section 9.6, Privacy of Information, is hereby deleted in its entirety and replaced with the following:

		
	9.6
	Privacy of Customer Personal Data.   Navitaire shall protect Customer Personal Data during performance of the Services in accordance with laws to which Navitaire is subject as a service provider or data processor.  Navitaire and Customer shall comply with their respective obligations in the Data Protection Procedures Schedule attached hereto as Exhibit J and Navitaire shall cause each of its subcontractors that have access to Customer Personal Data to comply with the same where applicable.  

		
	j)
	Disclaimers and Limitations (Updated). Section 10.1 is hereby deleted in its entirety and replaced with the following:. 

		
	10.1
	EXCEPT FOR AMOUNTS DUE BY CUSTOMER IN THE ORDINARY COURSE, THE AGGREGATE LIABILITY OF EITHER PARTY TO THE OTHER UNDER OR IN CONNECTION WITH THIS AGREEMENT AND THE PROVISION OF HOSTED SERVICES TO CUSTOMER, REGARDLESS OF THE FORM OF ACTION GIVING RISE TO SUCH LIABILITY (WHETHER IN CONTRACT, TORT, OR OTHERWISE), SHALL NOT EXCEED [###], PROVIDED, HOWEVER, THAT THE FOREGOING LIMIT WILL NOT APPLY TO LIABILITIES ARISING UNDER SECTION 8, [###], OR WILLFUL MISCONDUCT;

2

Exhibit 10.3

		
	k)
	Force Majeure (Updated).  The second sentence in Section 15 (Force Majeure) is hereby modified to delete the reference to ‘”Global Watch Program” (Accenture LLP program which functions as an advisor for the safety of its people)’ and remove it from the Agreement.

		
	l)
	Exhibits (Replaced).   Section 19.6, Exhibits, is hereby deleted in its entirety and replaced with the following:

19.6            Exhibits.  The Exhibits attached and listed below are part of this Agreement:
•Exhibit A: Hosted Reservation Services
		
	•
	Exhibit B: Intentionally Left Blank - Hosted Revenue Management Services – SkyPrice

•Exhibit C: Navitaire Contacts
•Exhibit D: Customer Contacts
•Exhibit E: Powered by Navitaire® Mark 
•Exhibit F: Intentionally Left Blank - Hosted Web Services
•Exhibit G: Hosted Revenue Accounting Services
•Exhibit H:  Work Order Terms and Form
•Exhibit I:  Hosting Services for NPS Custom Solutions
•Exhibit J: Procedures for the Protection of Customer Personal Data
•Exhibit K: Price and Payment
		
	m)
	Third Party Procurement (Replaced).   Section 19.7, Third Party Procurement, is hereby deleted in its entirety and replaced with the following:

		
	19.7
	Third Party Procurement.  Navitaire has a number of relationships with third party vendors for products and services made available to users of the Navitaire suite.  Navitaire utilizes these third party vendors in order to provide a comprehensive offering for the benefit of the customer base.  In some cases, Navitaire may receive compensation from these third party vendors.

		
	4
	Amendment to Exhibit A - Hosted Reservation Services, as follows:

		
	a)
	Scope of Services (Replaced).  Section 2, Scope of Services, is hereby deleted in its entirety and replaced with the following:

2                Scope of Services
Navitaire will provide certain services and support functions during the Term of this Agreement related to the Hosted Reservation Services and related applicable products.  Of the available Hosted Reservation Services, Customer has selected the products and/or services outlined in Exhibit K.
		
	b)
	Support Rate (Updated).  The first sentence of Section 5.3 (Support Rate) of Exhibit A is hereby modified to replace the reference to ‘Exhibit A, Section 8.3’ with “Exhibit K”.

		
	c)
	Emergency (Updated).  The second sentence of Section 5.4.1 (Emergency) of Exhibit A is hereby modified to replace the reference to ‘Exhibit A, Section 8.3’ with “Exhibit K”.

		
	d)
	Request Reporting (Updated).  The first sentence of the last paragraph of Section 5.4.3 (Request Reporting) of Exhibit A is hereby modified to replace the reference to ‘Exhibit A, Section 8.3’ with “Exhibit K”.

3

Exhibit 10.3

		
	e)
	Functionality (Updated).  The introductory paragraph found at Section 6, New Skies by Navitaire Functionality Included in Hosted Reservation Services, is hereby deleted in its entirety and replaced with the following:

The following tables itemize the base and optional functionality and features available as of the Effective Date of this Agreement.  The actual optional functionality to be provided under this Agreement is as identified in Exhibit K.  This functionality list may be modified or expanded in the future based upon new releases, provided that no material functionality will be eliminated unless mutually agreed with Customer and Navitaire.  
		
	f)
	Functionality (Replaced).  The ‘Secure Flight’ functionality rows are hereby deleted in their entirety from the table found at Section 6, New Skies by Navitaire Functionality Included in Hosted Reservation Services, and replaced with the following:

4

Exhibit 10.3

	
	
	Message Facilitation for Secure Flight

	General Features – Message Facilitation for Secure Flight 

	Secure Flight is an interactive data collection system used by carriers to transmit traveler data to government entities for United States domestic flights, flights to/from the United States and flights that qualify as United States overflights as identified by Customer.  The Message Facilitation for Secure Flight facilitates the collection of the data required by Customer with respect to its regulatory requirements.  While each government entity has specific data and transport requirements, in general the system provides a mechanism for Customer to:
Boarding Pass
•    Collect traveler passport data at the time of booking or at the time of check-in for travel to or from outside the US.
•    Format the data for transmission, including passenger redress number and known traveler number if provided by passenger and traveler passport data for international flights.
•    Transmit the data during the transmission timeframe (e.g., 72 hours prior to departure) to the connectivity provider (e.g. SITA/ARINC) for the delivery of the traveler data to the United States Department of Homeland Security (US-DHS) by the connectivity provider, as directed by Customer.
•    Receive US-DHS passenger status response messages and store the passenger status response from the US-DHS with passenger’s PNR.
•    Display the passenger status response and based upon the US-DHS passenger status response:
-    Print boarding pass for passengers identified as cleared by US-DHS.
-    Configure selectee data for boarding pass and bag tag for passengers identified as selectees by US-DHS.
-    Do not print boarding pass for passengers identified as inhibited by US-DHS.
Gate Pass Holder
•    Collect gate pass holder data via SkyPort. The gate pass is a document issued within the US to non-travelers, allowing them entry though airport security to a sterile area normally reserved for passengers.
•    Format the gate pass holder data for transmission.
•    Transmit to the connectivity provider (e.g. SITA/ARINC) for the delivery of the gate pass holder data to the United States Department of Homeland Security (US-DHS) by the connectivity provider, as directed by Customer.
•    Display gate pass response message from the US-DHS.  
•    Generate a gate pass for a cleared response.
Unsolicited Messages
•    Receive US-DHS unsolicited messages.
•    Format acknowledgement response to unsolicited messages.
•    Transmit acknowledgement response for unsolicited response to the connectivity provider (e.g. SITA/ARINC as directed by Customer) for the delivery of the acknowledgement response to the United States Department of Homeland Security (US-DHS) by the connectivity provider, as directed by Customer.
•    Store updates to passenger status from the US-DHS with passenger’s PNR.
Flight Close Out
•    Format Flight Close Out / On Board message.
•    Transmit Flight Close Out / On Board message to the third party network transport provider (e.g. SITA/ARINC) for the delivery of the gate pass holder data to the United States Department of Homeland Security (US-DHS) by the network transport provider, as directed by Customer.
Note:  The foregoing functionality is dependent upon multiple third party connections as contemplated by Section 4.12 of the Agreement.  The parties will agree and document in Exhibit K the Connectivity Option selected by Customer.

	General Features – TSA PreCheck Facilitation

	TSA PreCheck Facilitation is an optional feature within Secure Flight that facilitates the operation of TSA Pre✓® when Customer has engaged the use of such program with the U.S. Government.  In the event that: (i) Customer has requested this feature from the TSA; (ii) Secure Flight has been procured by Customer under the Agreement; and (iii) Customer has taken the appropriate actions with the U.S. Government, the additional functionality is as follows:
•    Configure TSA Pre✓® data for boarding pass(es) for passengers identified as TSA Pre✓® by US-DHS.

	Limitations and Exclusions

	•    Transmission of crew data is not supported.
•    XML message formats are not supported.
•    Flights which are domestic to domestic outside of the United States are not supported (e.g. ORY to NCE), with the exception of overflights identified by Customer.
•    The ability to collect, store, and include passenger redress number and known traveler number is not currently available if the transaction is received by Navitaire via IATCI messaging.
•    Certification with connectivity provider is the responsibility of Customer.
•    Secure Flight functionality is only available for flights for which Customer utilizes New Skies check-in functions.  Secure Flight functionality is not available for flights managed via a third party DCS.
•    Navitaire will provide Customer with an initial sample format for these messages during implementation.  Any applicable fees in connection with any modifications to the message format made whether during implementation or thereafter will be charged to Customer on a time and materials basis.

5

Exhibit 10.3

		
	g)
	Functionality (Added).  The following is hereby added to the end of the table located at Section 6, New Skies by Navitaire Functionality Included in Hosted Reservation Services:

	
	
	FTP Connectivity for Operational Messages

	General Features – FTP Connectivity for Operational Messages – Outbound Messaging

	[###]

	General Features – FTP Connectivity for Operational Messages – Inbound Messaging

	[###]

	Limitations and Restrictions

	

[###]

	Type B/Teletype Connectivity for Operational Messages

	General Features – Type B/Teletype Connectivity for Operational Messages

	[###]

	Customer Value and Recognition

	General Features – Customer Value and Recognition

	[###]

	Limitations and Exclusions

	[###]

	Seating Plus

	General Features – Seating Plus

	•    The functionality description shall be added via an amendment prior to Customer’s use of the Seating Plus functionality.

	dotREZ API

	General Features – dotREZ API

	[###]

		
	h)
	Fee Schedule (Updated).  Section 8, Fee Schedule, is hereby deleted in its entirety and replaced as follows:

		
	8
	Fee Schedule.  The actual fees under this Agreement are as identified in Exhibit K, Price and Payment.

		
	5
	Amendment to Exhibit E – Powered by Navitaire® Mark, as follows:

The Mark (Replaced).  The sample Mark provided in Section 7, The Mark, is hereby deleted in its entirety and replaced with the following:

		
	6
	Amendment to Exhibit G, Hosted Revenue Accounting Services, as follows:

		
	a)
	Scope of Services (Replaced).  Section 2, Scope of Services, is hereby deleted in its entirety and replaced with the following:

		
	2
	Scope of Services

Navitaire will provide certain services and support functions during the Term of this Agreement related to the Hosted Revenue Accounting Services and related applicable products.  Of the available Hosted Revenue Accounting Services, Customer has selected the products and/or services outlined in Exhibit K.  The Hosted Services System infrastructure capacity will be established and configured for Customer’s operations based on flight Segment volume estimates provided by Customer.  

6

Exhibit 10.3

Customer will be responsible for transferring data from the Hosted Revenue Accounting Services to Customer’s general ledger.  Such functionality is specifically excluded from Navitaire’s Hosted Revenue Accounting Services.
		
	b)
	Support Rate (Updated).  The first sentence of Section 5.3 (Support Rate) of Exhibit G is hereby modified to replace the reference to ‘Section 9.3 of this Exhibit’ with “Exhibit K”.

		
	c)
	Emergency (Updated).  The first sentence of the paragraph following the ‘Note:’ in Section 5.4.1 (Emergency) of Exhibit G is hereby modified to replace the reference to ‘this Exhibit, Section 9.3’ with “Exhibit K”.

		
	d)
	Request Reporting (Updated).  The first sentence of the last paragraph of Section 5.4.3 (Request Reporting) of Exhibit G is hereby modified to replace the reference to ‘Section 9.3 of this Exhibit’ with “Exhibit K”,

		
	e)
	Functionality (Updated).  The introductory paragraph found at Section 7, Hosted Revenue Accounting Service Functionality, is hereby deleted in its entirety and replaced with the following:

The table below itemizes the base and optional functionality and features in available as of the Effective Date of the Agreement.  The actual optional functionality to be provided under this Agreement is as identified in Exhibit K.  This list may be expanded or modified in the future based upon new releases.  
		
	f)
	Fee Schedule (Updated).  Section 9, Fee Schedule, is hereby deleted in its entirety and replaced as follows:

		
	9
	Fee Schedule.  The actual fees under this Agreement are as identified in Exhibit K, Price and Payment.

		
	7
	Amendment to Exhibit I, Hosting Services for NPS Custom Solutions, as follows:

		
	a)
	Included Features (Updated).  The first sentence of Section 3 (Included Features) sub-item b) of Exhibit I is hereby modified to replace the reference to ‘Section 8.3, Support Fees, of Exhibit A of the Agreement’ with “Exhibit K”.

		
	b)
	Support Services (Updated).  The first sentence of the third paragraph of Section 5 (Support Services) of Exhibit I is hereby modified to replace the reference to ‘Exhibit A, Section 8.3 and/or 8.5’ replaced with “Exhibit K”.

		
	c)
	Fee Schedule (Updated).  Section 7, Fee Schedule, is hereby deleted in its entirety and replaced as follows:

		
	7
	Fee Schedule.  The actual fees under this Agreement are as identified in Exhibit K, Price and Payment.

		
	8
	Addition of New Exhibit J, Procedures for the Protection of Customer Personal Data, as follows:

Exhibit J (Added).  Exhibit J, Procedures for the Protection of Customer Personal Data, is hereby added to the Agreement in alphabetical order, as attached hereto as Appendix 1 to this Amendment.
		
	9
	Addition of New Exhibit K, Price and Payment, as follows:

Exhibit K (Added).  Exhibit K, Price and Payment, is hereby added to the Agreement in alphabetical order, as attached hereto as Appendix 2 to this Amendment.

7

Exhibit 10.3

		
	10
	No Other Changes.  Except as specifically amended by this Amendment, all other provisions of the Agreement remain in full force and effect.  This Amendment shall not constitute or operate as a waiver of, or estoppel with respect to, any provisions of the Agreement by any party hereto. 

		
	11
	Counterparts.  This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same agreement.

		
	12
	Successors and Assigns.  This Amendment shall inure to the benefit of and be binding upon Navitaire and the Customer and their respective successors, heirs and assigns.

		
	13
	Conflict of Provisions.  In the event that there exists a conflict between any term, condition, or provision contained within this Amendment, and in any term, condition, or provision contained within the Agreement, the term, condition, or provision contained within this Amendment shall control.

IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the day and year first above written.
SPIRIT AIRLINES, INC.                 NAVITAIRE LLC
Signature:   Rocky B. Wiggins                                   Signature:   Gordon Evans                     
Printed Name:       Rocky B. Wiggins                        Printed Name:   Gordon Evans               
Title:  CIO                                                                  Title:   VP                                                 
Date:  3/2/18                                                               Date:  3/5/2018                                        
APPENDIX 1
EXHIBIT J
PROCEDURES FOR THE PROTECTION OF CUSTOMER PERSONAL DATA
These Data Protection Procedures (“Procedures”) set forth the security protocols that Customer and Navitaire will follow with respect to maintaining the security and privacy of Customer Personal Data in connection with the Agreement. 
		
	1
	General

In the event of a conflict or inconsistency between the terms of these Procedures with the terms of the Agreement, the terms of the Procedures shall govern.  Capitalized terms used herein, but not defined shall have the meanings ascribed to them in the Agreement.
		
	2
	Security Policy

Navitaire will maintain globally applicable policies, standards, and procedures intended to protect Navitaire and Customer data.  [###].
Navitaire will provide summaries of these policies upon Customer’s request.
		
	3
	Global Access

Subject to the controls below, Navitaire may access the Customer Personal Data from locations other than the facility where the Customer Personal Data is stored, unless otherwise mutually agreed by the Parties.

8

Exhibit 10.3

		
	4
	Organizing Information Security

		
	4.1
	Accountability 

The following executives from the Customer and Navitaire shall be responsible for confirming the implementation of and ongoing compliance with these Procedures. Any notices under these Procedures or the Agreement regarding the Customer Personal Data obligations of each party should be as follows: communications regarding the day-to-day obligations should be communicated in writing via e-mail or other written notice to each of the Data Protection Executives and communications regarding any changes to the terms of these Procedures (including any Attachments) or the terms of each Party’s Customer Personal Data obligations under the Agreement should be directed as required under the notice provisions of the Agreement with copies provided to the Data Protection Executives. 
		
	•
	Customer Data Protection Executive: James Nolin, Senior Director Infrastructure

		
	•
	Navitaire Data Protection Executive: Gordy Evans, Vice President Commercial

The Data Protection Executives intend to jointly review these Procedures at a minimum on an annual basis to identify if any changes are necessary.  Each party will promptly notify the other party of any suggested changes to the application of agreed upon Procedures or other general concerns about potential gaps in the information security environment.
Any material changes to these Procedures must go through the amendment process as set forth in the Agreement.
		
	4.2
	Controls

	
				
	Control
	Responsible Parties

	Navitaire
	Customer

	1.0
	Human Resources Security

	1.1
	Training

	1.1.1
	[###]
	[###]
	[###]

	1.1.2
	 [###]
	[###]
	[###]

	2.0
	Physical and Environmental Security

	2.1
	Physical Security

	2.1.1
	[###]
	[###]
	[###]

	2.1.2
	[###]
	[###]
	[###]

	3.0
	Communications and Operations Management

	3.1
	Network Security Management

	3.1.1
	[###]
	[###]
	[###]

	3.1.2
	[###]
	[###]
	[###]

	3.1.3
	[###]
	[###]
	[###]

	3.1.4
	[###]
	[###]
	[###]

	3.1.5
	[###]
	[###]
	[###]

	3.1.6
	[###]
	[###]
	[###]

	3.2
	Virtual Private Networks (“VPN”).  When remote connectivity to the Navitaire network is required for Processing of Customer Personal Data and site to site VPN has been agreed upon, both parties shall deploy VPN servers with the following or similar capabilities:

	3.2.1
	[###]
	[###]
	[###]

	3.2.2
	[###]
	[###]
	[###]

	3.3
	Secure Socket Layer (“SSL”).

	3.3.1
	[###]
	[###]
	[###]

	3.4
	When transferring Customer Personal Data:
	 
	 

	3.4.1
	[###]
	[###]
	[###]

	3.5
	Physical Transport of Data
	 
	 

9

Exhibit 10.3

	
				
	Control
	Responsible Parties

	3.5.1
	[###]
	[###]
	[###]

	3.6
	Data Disposal
	 
	 

	3.6.1
	[###]
	[###]
	[###]

	3.6.2
	[###]
	[###]
	[###]

	3.6.3
	[###]
	[###]
	[###]

	3.7
	Third Party Service Delivery Management
	 
	 

	3.7.1
	[###]
	 [###]
	[###]

	3.7.2
	[###]
	[###]
	[###]

	4.0
	Access Control
	 
	 

	4.1
	User Access Management
	 
	 

	4.1.1
	[###]
	[###]
	[###]

	4.1.2
	[###]
	[###]
	[###]

	4.1.3
	[###]
	[###]
	[###]

	4.1.4
	[###]
	[###]
	[###]

	4.1.5
	[###]
	[###]
	[###]

	4.1.6
	[###]
	[###]
	[###]

	4.1.7
	[###]
	[###]
	[###]

	4.2
	Password Management
	 
	 

	4.2.1
	[###]
	[###]
	[###]

	4.2.2
	[###]
	[###]
	[###]

	4.3
	Encryption
	 
	 

	4.3.1
	[###]
	[###]
	[###]

	4.3.2
	[###]
	[###]
	[###]

	5.0
	Information Security Incident Management
	 
	 

	5.1
	Security Incident Reporting
	 
	 

	5.1.1
	[###]
	[###]
	[###]

	6.0
	Compliance
	 
	 

	6.1
	Compliance with Legal Requirements
	 
	 

	6.1.1
	[###]
	[###]
	[###]

	6.1.2
	[###]
	[###]
	[###]

	 
	[###]
	[###]
	[###]

10

Exhibit 10.3

APPENDIX 2
EXHIBIT K
PRICE AND PAYMENT
		
	1
	Fee Schedule

All fees in this Exhibit are specified in USD.
		
	1.1
	Service Fees

		
	1.1.1
	Monthly Recurring Service Fees – Core Services:

	
			
	Monthly Passenger Boarded Tier
	Hosted Services Bundle
	Disaster Recovery

	Per Passenger Boarded
	Per Passenger Boarded

	[###] monthly passengers boarded
	[###] per passenger boarded
	[###] per passenger boarded

	[###] monthly passengers boarded
	[###] per passenger boarded
	[###] per passenger boarded

	[###] monthly passengers boarded
	[###] per passenger boarded
	[###] per passenger boarded

	[###] monthly passengers boarded
	[###] per passenger boarded
	[###] per passenger boarded

	[###] and higher monthly passengers boarded
	[###] per passenger boarded
	[###] per passenger boarded

The Hosted Services Bundle consists of:
		
	•
	Hosted Reservation Services (New Skies base functionality);

		
	•
	GoNow – Agent;

		
	•
	Type B / Teletype Connectivity for Operational Messages;

		
	•
	FTP Connectivity for Operational Messages;

		
	•
	Data Store Workbench;

		
	•
	TSA PreCheck Facilitation; 

		
	•
	Message facilitation for Accertify Fraud Prevention; and 

		
	•
	SkyLedger.

		
	a)
	Minimum Guarantee of Passengers Boarded.  Customer agrees to guarantee and pay as a monthly minimum the total number of passengers boarded according to the table below.  This table will also be used for the purposes of calculating the minimum recurring Service Fees:

11

Exhibit 10.3

	
			
	Year
	Monthly Minimum Guarantees
(subject to the Seasonality Allocation Schedule described below)
	Annual Minimum Guarantees

	Passengers Boarded
	Passengers Boarded

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

	[###]
	[###]
	[###]

Customer may designate the seasonality allocation of the Annual Minimum Guarantee of Passengers Boarded (“AMGPB”) over the Agreement year. 
For example, [###]. If the actual passengers boarded is in excess of this number then the amount for actual number of passengers boarded will be invoiced.
Customer may designate changes to the seasonality allocation schedule once each year. Changes to the seasonality allocation schedule will be made in writing and acknowledged by both parties.  Unless the parties mutually agree otherwise, prior to [###] of each year, the seasonality allocation for the upcoming year will remain unchanged.  The minimum seasonality percentage for any given month will be [###] or higher. 

12

Exhibit 10.3

Seasonality Allocation Schedule

	
					
	Month
	Schedule for July 2017 - June 2018
Seasonality Percentage
	Number of Monthly Minimum Guarantee of Passengers Boarded (“MMGPB”) per month based on Annual Minimum Guarantee of Passengers Boarded for Year 1
(% multiplied by AMGPB)
NOTE: The total of this column will always equal the applicable year’s AMGPB.
	Minimum Monthly Fee
Hosted Services Bundle
	Minimum Monthly Fee
Disaster Recovery

	July
	[###]
	[###]
	[###]
	[###]

	August
	[###]
	[###]
	[###]
	[###]

	September
	[###]
	[###]
	[###]
	[###]

	October
	[###]
	[###]
	[###]
	[###]

	November
	[###]
	[###]
	[###]
	[###]

	December
	[###]
	[###]
	[###]
	[###]

	January
	[###]
	[###]
	[###]
	[###]

	February
	[###]
	[###]
	[###]
	[###]

	March
	[###]
	[###]
	[###]
	[###]

	April
	[###]
	[###]
	[###]
	[###]

	May
	[###]
	[###]
	[###]
	[###]

	June
	[###]
	[###]
	[###]
	[###]

All passengers boarded in excess of these monthly minimum guarantees will be invoiced per terms described in Section 6.3 of this Agreement.
		
	b)
	Look to Booked Segment Ratio.  A Look to Booked Segment Ratio of [###] will apply to all bookings as described in Section 1 of Exhibit A in regards to Peak Usage.  A Look to Booked Segment Ratio of [###] will apply to all bookings as described in Section 1 of Exhibit A in regards to the Availability Request Overage Fee.  

		
	c)
	Availability Request Overage Fee is the fee applied to each Utilized Availability Request in excess of the Maximum Availability Requests Allowed. The Availability Request Overage Fee is determined based on the [###], and will be applied to each excess Utilized Availability Request, as follows:

		
	•
	[###] lower than [###] = [###]

		
	•
	[###] to [###] = [###]

		
	•
	[###] to [###] = [###]

		
	•
	[###] greater than [###] = [###]

The [###]. 
Should Customer not utilize the [###], a flat fee of [###] will apply per Utilized Availability Request in excess of the Maximum Availability Requests Allowed.

13

Exhibit 10.3

The parties mutually agree that a [###] grace period will be provided prior to invoicing Customer an Availability Request Overage Fee, allowing Customer to implement steps to reduce the Look to Booked Segment Ratio to a level that will not incur the Availability Request Overage Fee.
		
	1.1.2
	Monthly Recurring Service Fees – Hosted Reservation Services - New Skies Add-On Products/Services:

	
							
	SELECTED
	Products and/or Services
	Description
	Partners or Connections
	Monthly Minimum Recurring Service Fee
(per partner / connection)
	Included in Monthly Recurring Service Fee
	Monthly Overage Fee

	Note:  [###].

	Hosted Reservation Services – New Skies
Add-On Products/Services

	X
	GoNow
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	API Suites
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	Data Store Workbench
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	All-Inclusive Pricing
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	FTP Connectivity for Operational Messages
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	Type B / Teletype Connectivity for Operational Messages
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	Type B / Teletype GDS Connectivity
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	Government Security Message Facilitation
	[###]
[###]
[###]
	[###]
	[###]
	[###]
	[###]

	[###]
	[###]

	[###]
	[###]

	X
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	Loyalty
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	Ancillary Pricing Optimization (APO)
	[###]
	[###]
	[###]
	[###]
	[###]

14

Exhibit 10.3

	
							
	SELECTED
	Products and/or Services
	Description
	Partners or Connections
	Monthly Minimum Recurring Service Fee
(per partner / connection)
	Included in Monthly Recurring Service Fee
	Monthly Overage Fee

	X
	Message Facilitation for Connectivity to Accertify
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	Customer Value and Recognition
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	[###]
	[###]

	X
	Disaster Recovery Services
	[###]
	[###]
	[###]
	[###]
	[###]

	N/A
	dotREZ API
	[###]
	[###]
	[###]
	[###]
	[###]

	[###]
	[###]

	[###]
	[###]

		
	1.1.3
	Monthly Recurring Service Fees – Hosting Services for NPS Custom Solutions:

	
							
	SELECTED
	Products and/or Services
	Description
	Partners or Connections
	Monthly Minimum Recurring Service Fee
(per partner / connection)
	Included in Monthly Recurring Service Fee
	Monthly Overage Fee

	Note:  [###].

	Hosting Services for NPS Custom Solutions

	X
	Hosting Services for NPS Custom Solutions
	[###]
	[###]
	[###]
	[###]
	[###]

	X
	[###]
	[###]
	[###]
	[###]
	[###]

		
	1.2
	Implementation Fees     

Unless otherwise mutually agreed and documented via an executed Amendment or Work Order:
		
	•
	products and/or services that are not part of Customer’s initial purchase, require  [###] of the corresponding Minimum Implementation Fee be paid in full upon execution of an Amendment to the Agreement to add such products and/or services, with the remaining [###] due and payable in full upon completion of the corresponding implementation project; and

		
	•
	Minimum Implementation Fees exclude travel expenses and do not include any new development.

15

Exhibit 10.3

	
						
	SELECTED
	Products and/or Services
	Description
	Partners or Connections
	Minimum
Implementation Fee
(per partner / connection)
	Maximum Number of Hours Included in Minimum Implementation Fee
(additional hours provided on a time and materials basis per Section 1.3)

	[###]

	Hosted Reservation Services – New Skies
Add-On Products/Services

	X
	Customer Value and Recognition
	[###]
	[###]
	[###]
	[###]

	X
	[###]
	[###]
	[###]
	[###]

	N/A
	dotREZ API
	[###]
	[###]
	[###]
	[###]

		
	1.3
	Support Fees

	
		
	Support Center Support
	Fees

	Initial Support:  Up to a maximum of [###] for Support Service Requests are available for use within the first [###] after go-live of the Hosted Reservation Services. 
	[###]

	On-going Support:    After initial support, up to a maximum of [###] for Support Service Requests are available for use on a monthly basis through the Term of the Agreement.  This allotment is for the specified period only and may not be carried forward.  All applicable hours are deducted in [###] minute increments with a minimum of [###] minutes per occurrence.  
	[###]

	Additional support, training, additional implementation support, or development documented in an INC (or documented in a Work Order where such Work Order expressly references the hourly rates in this Section).
	Dependent on level of resource:
Level         Hourly Rate
[###]              [###] 
[###]              [###] 
[###]              [###] 
[###]              [###] 

		
	1.4
	Other Fees

	
		
	Other Fees
	Fees

	Custom solution development, business process assistance, and/or Professional Services mutually agreed to and documented in an INC or Work Order as applicable.
	[###]

	Dedicated Account Management
	[###]

		
	1.5
	Payment of Implementation Fees.  Not Applicable – the Hosted Reservation Services are already implemented.

		
	1.6
	Fee Commencement after Implementation.  Not Applicable – the Hosted Reservation Services are already implemented.

16

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