Document:

Confidentiality Agreement, dated as of August 26,2004

  
 Exhibit 10.7

  
 DATED August 26th 2004 
  

	(1)	NORWICH UNION CUSTOMER SERVICES (SINGAPORE) PTE LTD 

  

	(2)	NORWICH UNION INSURANCE LIMITED 

  

	(3)	NORWICH UNION LIFE SERVICES LIMITED 

  

	(4)	EXLSERVICE HOLDINGS, INC 

  

	(5)	EXLSERVICE.COM (INDIA) PRIVATE LIMITED 

  

	(6)	NOIDA CUSTOMER OPERATIONS PRIVATE LIMITED 

  
 CONFIDENTIALITY AGREEMENT 
  

 CONFIDENTIALITY AGREEMENT 
  

			
	Dated:	 	                             2004

  
 BETWEEN: 
  

	(1)	Norwich Union Customer Services (Singapore) Pte Ltd, a company registered in Singapore with registration number 200303457R and whose registered office is at 4 Shenton Way
#27-02 SGX Centre 2, Singapore 068807 (the “Client”); 

  

	(2)	Norwich Union Insurance Limited, a company registered in England and Wales with registration number 99122 and whose registered office is at Surrey Street, Norwich NR1 3NG
(“NUI”); 

  

	(3)	Norwich Union Life Services Limited, a company registered in England and Wales with registration number 02403746 and whose registered office is at 2 Rougier Street, York YO90
1UU (“NU Life”); 

  

	(4)	Exlservice Holdings, Inc, a company registered in the State of Delaware, whose principal office is at 350 Park Avenue, 10th Floor, New York, NY10022 (“EXL Holdings (US)”); 

  

	(5)	Exlservice.com (India) Private Limited, a company incorporated in India with registered number 55-99888 and whose registered office is at 103A, Ashoka Estate, Barakhamba
Road, New Delhi, India (“EXL India”); and 

  

	(6)	Noida Customer Operations Private Limited, a company incorporated in India with registered number U72900DL2003PTC122175 and whose registered office is at 103A Ashoka Estate,
Barakhamba Road, New Delhi, India (“SPV”). 

  
 In
consideration of any one Party disclosing to another the Confidential Information described below, they now agree as follows. 
  

	1	In this Agreement, unless inconsistent with the context or otherwise specified, the following expressions shall have the following meanings: 

  

					
	“Associated Company”	 	:	  	any holding company from time to time of the Client and any subsidiary from time to time of the Client or of any such holding company and the terms “holding company” and
“subsidiary” shall have the meaning given to them by Section 736 of the Companies Act 1985;
			
	“Confidential Information”	 	:	  	all information which is contained in or discernible from any form whatsoever (including but not limited to electronic data or databases, drawings, films, documents and computer readable media)
and whether or not marked or designated as confidential, and which is disclosed by one of the Parties, or, where the disclosing Party is the Client, by the Client or its Associated Companies (the “Disclosing Party”), to the other
(the “Recipient”) or is otherwise obtained by the Recipient in respect of the Disclosing Party’s business and operations, provided that if such information is disclosed orally, the information must be identified as confidential
at the time of disclosure and the Disclosing Party shall provide the Recipient with a written summary of such information within seven (7) days of such disclosure. The Confidential Information includes, but is not limited to, commercial, financial,
technical information and data and

  

					
	 	 	 	  	information and data, which concerns the Parties’ and/or, where the Disclosing Party is the Client, its Associated Companies’ current and future products and services, their customers,
suppliers, licensors and marketing plans;
			
	“External Communications”	 	:	  	communications by any means and designed for any media, including but not limited to oral communications, press releases, marketing brochures, CDs or other marketing media, advertisements,
announcements or statements for radio, film, television, cable or satellite transmission, advertisements, announcements or statements for internet, web-site or like availability and any other item for distribution by general or trade magazine,
journal and newspaper articles; and
			
	“Parties”	 	:	  	the Parties to this agreement, and a “Party” means any one of them.

  

	2	The Recipient undertakes: 

  

	2.1	to treat all the Confidential Information as confidential, regardless of when it is disclosed or obtained and regardless of the form in which it is disclosed or obtained;

  

	2.2	not, without the Disclosing Party’s prior written consent in each case, to communicate or disclose any part of the Confidential Information to any person except:

  

	 	2.2.1	for the purposes of carrying out contractual services to the Disclosing Party, on a need-to- know basis, to those employees, consultants and professional advisers of the Recipient,
and also, where the Recipient is the Client, to those employees of the Recipient’s Associated Companies who are so concerned; 

  

	 	2.2.2	to any other persons or bodies having a legal right or duty to know the Confidential Information in connection with the functions of the Recipient; and 

  

	 	2.2.3	where the Recipient is ordered by a court of competent jurisdiction to do so or there is a statutory or other legal obligation to do so, provided that the Recipient shall first
inform the Disclosing Party in writing before such communication or any disclosure is made; 

  

	2.3	to ensure that all persons and bodies mentioned in clauses 2.2.1 and 2.2.2 above are made aware, prior to the disclosure of the Confidential Information, of the confidential nature
thereof and that they owe a duty of confidence to the Disclosing Party and to ensure that all such persons and bodies agree to hold the Confidential Information in confidence in accordance with the terms of this Agreement; 

 

	2.4	not to use the Confidential Information in any way which would be harmful to the Disclosing Party; 

  

	2.5	to effect and maintain the same adequate security measures to safeguard the Confidential Information from unauthorised access, use and misappropriation as it maintains with its own
similar information that it does not wish publicly to disclose, publish or disseminate; 

  

	2.6	to notify the Disclosing Party promptly of any unauthorised use, copying or disclosure of the Confidential Information of which the Recipient becomes aware and to provide all
reasonable assistance to the Disclosing Party to terminate such unauthorised use or disclosure (or both); and 

  

	2.7	to procure at the request of the Disclosing Party for any of those persons and bodies referred to in clauses 2.2.1 and 2.2.2 above to sign a separate confidentiality undertaking in
such form as the Disclosing Party may reasonably require prior to disclosure of the Confidential Information. 

  

	3	The obligation of confidentiality in clause 2 above shall not apply to any part of the Confidential Information in relation to which the Recipient can satisfactorily document and
demonstrate to the Disclosing Party that the Confidential Information or part concerned: 

  

	3.1	is or has become publicly known through no fault of the Recipient, its employees, consultants or advisers; 

  

	3.2	has been lawfully received from an independent third party without any restriction and without any obligation of confidentiality; or 

  

	3.3	has been independently developed by the Recipient without access to or knowledge or use of the Confidential Information. 

  

	4	All material containing the Confidential Information, including but not limited to, magnetic tapes, documents, manuals, specifications, flowcharts, program listings and data file
printouts (the “Proprietary Materials”), shall be and shall remain the property of the Disclosing Party and shall not be reproduced in whole or in part without the Disclosing Party’s express written consent. Any copies of the
Proprietary Materials shall become the property of the Disclosing Party and shall include a notice stating that copyright and all other intellectual property rights of whatever nature in the Proprietary Materials belong to the Disclosing Party.

  

	5	Nothing contained in this Agreement shall be construed as granting to or conferring on the Recipient expressly or impliedly, or by licence or otherwise, any rights, expressly or
impliedly, for any invention, discovery or improvement made, conceived or acquired prior to or after the date of this Agreement, relating to the Confidential Information. 

  

	6	Upon the first to occur of (i) material breach of any of the terms of this Agreement, or (ii) the written demand of the Disclosing Party, the Recipient shall promptly deliver up to
the Disclosing Party all Proprietary Materials incorporating any Confidential Information and all copies thereof and destroy or erase any Confidential Information contained in any Proprietary Materials prepared by or on behalf of the Recipient or
recorded in any electronic memory or data storage device. Within fourteen (14) days of a written request from the Disclosing Party, the Recipient shall certify in writing to the Disclosing Party that it has fully complied with its obligations under
this clause 6. 

  

	7	Save as permitted under clause 8, no Party may refer to the relationship between them under this Agreement or any other relationship, agreement or arrangement relating to that
relationship or this Agreement (in each case, including the activities to be undertaken pursuant to that relationship between the Parties, this Agreement and those other relationships, agreements or arrangements) in External Communications between
that Party and a third party without the prior consent of the other Parties. 

  

	8	A Party shall not, without the prior written consent of the other Party (which may be withheld at that other Party’s absolute discretion), use, or allow the use of, any trade
marks, logos, devices, symbols or other similar items (whether registered or otherwise) owned or used by, or licensed to, that other Party, or any other items misleadingly, confusingly or materially similar to the foregoing, including, without
prejudice to the generality of the foregoing, the names and any logo used by another Party from time to time in respect of its correspondence or notices. 

  

	9	A Party shall not acquire any proprietary right, licence or interest in any of the items of the other Party referred to in clause 8. 

  

	10	Each party recognises that the unauthorised use or disclosure of Confidential Information may give rise to irreparable injury and acknowledges that remedies other than injunctive
relief may not be adequate. Accordingly, each party has the right to equitable and injunctive relief to prevent the unauthorised use or disclosure of its Confidential Information, as well as such damages or other relief as is occasioned by such
unauthorised use or disclosure. 

  

 This Agreement has been signed on the date first stated on page 1, above. 
  

											
	 Signed for and on behalf of the Client
	 	 	 	 	 	 
						
	 By
	 	 /s/ Paul Robert Faulkner
	 	 	 	 	 	 	 	 
	 Name
	 	 Paul Robert Faulkner
	 	 	 	 	 	 	 	 
	 Title
	 	 Director
	 	 	 	 	 	 	 	 
				
	 Signed for and on behalf of NUI
	 	 	 	 	 	 
						
	 By
	 	 /s/ George Roy Barlow
	 	 and
	 	 	 	 By
	 	 /s/ Fay Corinne Gammer

	 Name
	 	 George Roy Barlow
	 	 	 	 	 	 Name
	 	 Fay Corinne Gammer

	 Title
	 	 Authorised Signatory
	 	 	 	 	 	 Title
	 	 Authorised Signatory

				
	 Signed for and on behalf of NU Life
	 	 	 	 	 	 
						
	 By
	 	 /s/ Michael Ulmsen
	 	 	 	 	 	 	 	 
	 Name
	 	 Michael Ulmsen
	 	 	 	 	 	 	 	 
	 Title
	 	 	 	 	 	 	 	 	 	 
				
	 Signed for and on behalf of NU Life
	 	 	 	 	 	 
						
	 By
	 	 /s/ Peter Robert Hayes
	 	 	 	 	 	 	 	 
	 Name
	 	 Peter Robert Hayes
	 	 	 	 	 	 	 	 
	 Title
	 	 	 	 	 	 	 	 	 	 
				
	 Signed for and on behalf of EXL Holdings (US)
	 	 	 	 	 	 
						
	 By
	 	 /s/ Rohit Kapoor
	 	 	 	 	 	 	 	 
	 Name
	 	 Rohit Kapoor
	 	 	 	 	 	 	 	 
	 Title
	 	 President & CFO
	 	 	 	 	 	 	 	 
				
	 Signed for and on behalf of EXL India
	 	 	 	 	 	 
						
	 By
	 	 /s/ Vikram Talwar
	 	 	 	 	 	 	 	 
	 Name
	 	 Vikram Talwar
	 	 	 	 	 	 	 	 
	 Title
	 	 Director
	 	 	 	 	 	 	 	 
				
	 Signed for and on behalf of SPV
	 	 	 	 	 	 
						
	 By
	 	 /s/ Vikram Talwar
	 	 	 	 	 	 	 	 
	 Name
	 	 Vikram Talwar
	 	 	 	 	 	 	 	 
	 Title
	 	 DirectorGuarantee and Indemnity, dated as of August 26,2004

 EXHIBIT 10.8 
  
 DATED 26 August 2004 
  

	 	(1)	NORWICH UNION INSURANCE LIMITED 

  

	 	(2)	EXLSERVICE HOLDINGS, INC 

  
 GUARANTEE AND INDEMNITY 

 LIST OF CONTENTS 
  

					
	Clause

	 	 	  	Page

	1	 	DEFINITIONS AND INTERPRETATION	  	 
			
	2	 	GUARANTEE AND INDEMNITY	  	 
			
	3	 	PAYMENTS	  	 
			
	4	 	REPRESENTATIONS AND WARRANTIES	  	 
			
	5	 	COVENANTS	  	 
			
	6	 	GENERAL PROVISIONS	  	 
			
	7	 	LAW, JURISDICTION AND SERVICE	  	 

 GUARANTEE AND INDEMNITY 
  

Dated: 26 August 2004 
  
 BETWEEN: 
  

	(1)	Norwich Union Insurance Limited, a company registered in England with registered number 99122 and whose registered office is at Surrey Street, Norwich NR1 3NG (the
“Guarantor”); and 

  

	(2)	Exlservice Holdings, Inc, a company registered in the State of Delaware and whose principal office is at 350 Park Avenue, 10th Floor, New York, NY10022 (“EXL Holdings (US)”). 

  

	1	DEFINITIONS AND INTERPRETATION 

  
 In this Deed, unless inconsistent with the context or otherwise specified: 
  

	1.1	the following expressions shall have the following meanings: 

  

					
	 “Client”
	  	:	  	Norwich Union Customer Services (Singapore) Pte Ltd, a company registered in Singapore with registered number 20030345R whose registered office is at 4 Shenton Way, #27-02 SGX Centre 2,
Singapore 068807;
			
	“this Deed”	  	:	  	this Guarantee and Indemnity, as varied from time to time in accordance with its terms;
			
	“Guaranteed Obligations”	  	:	  	the due and punctual discharge by the Client of all its payment obligations under or in connection with the Relevant ISWO or the ISFA (insofar as those obligations relate to a Relevant ISWO)
including, for the avoidance of doubt, any obligations of the Client to pay damages or compensation to EXL Holdings (US) pursuant to the ISFA;
			
	“ISFA”	  	:	  	the Insurance Services Framework Agreement dated the same day as this Deed between the Client and EXL Holdings (US);
			
	“Relevant ISWO”	  	:	  	any Insurance Services Work Order entered into between the Client and EXL Holdings (US) pursuant to the ISFA and whether entered into prior to, or on or about the date of this Deed or
subsequently and which identifies the Guarantor as the “Client UK” for the purposes of that Work Order;
			
	“Umbrella Agreement”	  	:	  	an agreement between the Client, EXL Holdings (US), EXL India and SPV dated the same day as this Deed.

  

	1.2	references to clauses are to clauses of this Deed; 

  

	1.3	words importing gender include each gender; 

  

	1.4	references to persons include bodies corporate, firms and unincorporated associations and that person’s legal personal representatives and successors; 

 

	1.5	the singular includes the plural and vice versa; 

	1.6	clause headings are included for the convenience of the Parties only and do not affect its interpretation; 

  

	1.7	references to statutory provisions shall be construed as references to those provisions as respectively amended, consolidated, extended or re-enacted from time to time and shall be
construed as including references to the corresponding provisions of any earlier legislation directly or indirectly amended, consolidated, extended or replaced by those statutory provisions or re-enacted and shall include any orders, regulations,
instruments or other subordinate legislation made under the relevant statute; 

  

	1.8	references to any English legal or accounting term for any action, remedy, method or judicial proceeding, legal or accounting document, legal or accounting status, insolvency
proceeding, event of incapacity, court, governmental or administrative authority or agency, accounting body, official or any legal or accounting concept, practice or principle or thing shall in respect of any jurisdiction other than England be
deemed to include what most approximates in that jurisdiction to the English legal or accounting term concerned; and 

  

	1.9	any undertaking by either of the parties not to do any act or thing shall be deemed to include an undertaking not to permit or suffer or assist the doing of that act or thing.

  

	2	GUARANTEE AND INDEMNITY 

  

	2.1	In consideration of EXL Holdings (US) agreeing to enter into each Relevant ISWO the Guarantor unconditionally and guarantees to EXL Holdings (US) the Guaranteed Obligations and
promises to pay on demand each sum which the Client is liable to pay in respect of the Guaranteed Obligations in the event that the Client does not so pay PROVIDED THAT the total amounts recoverable by EXL Holdings (US) from the Guarantor in respect
of the Guaranteed Obligations shall not exceed £18,000,000 (eighteen million pounds sterling). 

  

	2.2	Without prejudice to the rights of EXL Holdings (US) against the Client as primary obligor, the Guarantor shall be deemed a principal debtor in respect of its obligations under this
Deed and not merely a surety and, accordingly, the Guarantor shall not be discharged nor shall its liability hereunder be affected by any act or thing or means whatsoever by which its said liability would not have been discharged if it had been a
principal debtor. 

  

	2.3	Save as provided in clause 2.1 above and clauses 2.6, 2.7 and 2.8 below, this Deed shall be a continuing guarantee. EXL Holdings (US) may make claims and demands under this Deed
without limit of number. 

  

	2.4	The Guarantor’s liability to EXL Holdings (US) under this Deed shall not be discharged, impaired or affected by reason of: 

  

	 	2.4.1	Any amendment to or variation of the terms of any Relevant ISWO or the ISFA unless such amendment or variation expressly provides for the discharge, waiver or reduction of the
Client’s liability in respect of a Guaranteed Obligation; 

  

	 	2.4.2	any intermediate payment or discharge of the Client’s obligations to EXL Holdings (US) under the Relevant ISWO or of any of the Guaranteed Obligations hereunder;

  

	 	2.4.3	any time, waiver or indulgence which EXL Holdings (US) may grant to or composition EXL Holdings (US) may enter into with the Client or any other person; 

  

	 	2.4.4	any legal limitation, disability or incapacity or other circumstances relating to the Client, or any amendment to or variation of any of the terms of the Relevant ISWO or the ISFA
or of any Guaranteed Obligation; 

  

	 	2.4.5	any defect in the obligations of the Client; 

  

	 	2.4.6	the liquidations, dissolution, amalgamation, reconstruction or reorganization of the Client or the appointment of a receiver, administrative receiver or administrator or any of the
Client’s assets (or the equivalent of any of such matters occurring in any other jurisdiction) or the 

 occurrence of any circumstance affecting the liability of the Client to discharge any Guaranteed
Obligation; 
  

	 	2.4.7	any compromise or arrangement sanctioned under the Insolvency Act 1986 or Section 425 of the Companies Act 1985 (whether EXL Holdings (US) has agreed to such compromise or
arrangement or not) and where by virtue of any such compromise or arrangement the liability of the Client to EXL Holdings (US) or any part of such liability is transferred to any other person this Deed shall take effect as if the expression the
“Client” included such other person; 

  

	 	2.4.8	any agreement with the Client and EXL Holdings (US) whereby any person assumes all or any part of the liability of the Client to EXL Holdings (US) in substitution for the Client in
which case this Deed shall take effect as if the expression the “Client” included such person; or 

  

	 	2.4.9	any other act, omission, matter or circumstance whereby, but for this provision, the Guarantor would or might be discharged (in whole or in part) from liability under this Deed
notwithstanding that the same may have been known to or discoverable by EXL Holdings (US). 

  

	2.5	The Guarantor hereby agrees to indemnify EXL Holdings (US) upon demand against all losses, claims, costs, charges, and expenses (and any taxes thereon) to which it may be subject or
which it may incur whilst acting in good faith under or pursuant to the Relevant ISWO or this Deed as a result of any default by the Client in performing any Guaranteed Obligation or by the Guarantor in performing this Deed.

  

	2.6	Notwithstanding anything to the contrary, this Deed shall terminate: 

  

	 	2.6.1	in the event that the ISFA is terminated for whatever reason and all the Guaranteed Obligations have been paid to EXL Holdings (US); or 

  
 2.6.2 in accordance with clause 3.5 of the Umbrella Agreement on the
termination of that Agreement. 
  

	2.7	At any time after the termination of the ISFA for any reason, the Guarantor shall be entitled to serve written notice on EXL Holdings (US) stating that it reasonably believes that
all of the Guaranteed Obligations to have been discharged. Within 30 days of receipt of such notice EXL Holdings (US) shall serve a reply on the Guarantor, specifying in as much detail as it is reasonably able to give, which of the Guaranteed
Obligations is still outstanding, failing which this Deed, and all of the Guarantor’s obligations hereunder, shall forthwith terminate. 

  

	2.8	The Guarantor shall not be liable for any claim for payment due under this Deed unless EXL Holdings (US) has given written notice of such claim to the Guarantor within 12 months of
the termination for whatever reason, of the Relevant, ISWO to which such claim relates or within 12 months of the termination for whatever reason of the ISFA. 

  

	3	PAYMENTS 

  

	3.1	All payments made by or on behalf of the Guarantor hereunder shall be made: 

  

	 	3.1.1	without set-off or counterclaim or any condition or restriction; and 

  

	 	3.1.2	free and clear of any withholding or deduction on account of any taxes 

  
 If the Guarantor is compelled by law to make such withholding or deduction, the amounts payable by it shall be increased to such extent that the net
amounts received by EXL Holdings (US) after such withholding or deductions shall equal the full amount provided for in this Deed. The Guarantor shall account to the appropriate authority for any taxes withheld or deducted and shall not later that 30
days after each deduction and/or withholding provide EXL Holdings (US) with such evidence that it has done so as may be required by EXL Holdings (US). If payment of any amount by the Guarantor under this Deed is initially made on the basis that it
is not subject to taxes in the hands of EXL Holdings (US) and it is subsequently determined that it is, or vice versa, such adjustment shall be 

 
made between EXL Holdings (US) and the Guarantor as EXL Holdings (US) shall determine to be appropriate in order to restore its after-tax position to that
which it would have been had the adjustment not been necessary. 
  

	3.2	All payments due under this Deed to EXL Holdings (US) shall be calculated and made in immediately available funds in the currency and the manner provided for in the ISFA.

  

	4.	REPRESENTATIONS AND WARRANTIES 

  
 The Guarantor represents and warrants to EXL Holding (US) that it has full power, authority and right to enter into and carry out its obligations
hereunder and that this Deed constitutes the valid, legally binding and enforceable obligations of the Guarantor. 
  

	5	COVENANTS 

  
 The Guarantor agrees, acknowledges and declares that: 
  

	5.1	if any payment received by EXL Holdings (US) in respect of monies due or owing to EXL Holdings (US) from the Client shall, on the subsequent insolvency or liquidation of the Client
be avoided under any laws relating to bankruptcy, insolvency or liquidation and the amount thereof repaid by EXL Holdings (US), such payment shall not be considered as discharging or diminishing the liability of the Guarantor and this Deed shall
continue to apply as if such payment has at all times remained owing by the Client to EXL Holding (US) and the Guarantor shall indemnity EXL Holdings (US) in respect thereof; and 

  

	5.2	after demand has been made by EXL Holdings (US) hereunder and until the amount so demanded has been paid in full EXL Holdings (US) may take such actions as it (in its own
discretion) considers appropriate against the Client or otherwise to recover all sums due and payable to it under the Guaranteed Agreements, the Guarantor however remaining liable under this Deed for performance of the Guaranteed Obligations.

  

	6	GENERAL PROVISIONS 

  

	6.1	A certificate or determination of EXL Holdings (US) as to the money and liabilities for the time being due to or incurred bye EXL Holding (US) and payable by the Guarantor under
this Deed shall be conclusive (save in the case of manifest error) of the liability of and binding upon the Guarantor. 

  

	6.2	This Deed shall be binding upon the Guarantor and its successors. However, the Guarantor shall not be able to assign its obligations hereunder to any other person without the prior
consent of EXL Holdings (US), such consent not to be unreasonably withheld or delayed in the case of assignment to any Associated Company (as that term is defined in the Umbrella Agreement) having a net asset value which is not more that 20% less
than the net asset value of the Guarantor at the relevant time. 

  

	6.3	EXL Holdings (US) may not without the prior specific written approval of the Guarantor (which in its absolute discretion the Guarantor shall be entitled to withhold), assign or
transfer any of its rights or obligations under this Deed to any of the companies listed in Schedule 8 of the ISFA or any holding company, subsidiary or other subsidiary of a holding company of company listed therein:- 

  

	6.4	No delay or failure by the Guarantor to exercise any of its powers, rights or remedies under this Deed shall operate as a waiver of them, not shall any single or partial exercise of
any such powers, rights or remedies preclude any other of further exercise of them. The remedies provided in this Deed are cumulative and not exclusive of any remedies provided by law. No waiver by the parties of any provision of this Deed shall be
deemed to be a waiver of any subsequent breach of that of any other provision of this Deed. 

  

	6.5	Save as provided in clause 2.7, no failure by EXL Holdings (US) to give any notice which it is otherwise required to give under this Deed of in respect of any of the Guaranteed
Obligations shall affect of impair the liability of the Guarantor to EXL Holdings (US) under this Deed. 

	6.6	If any term or provision hereof shall be determined to be or become invalid, illegal or unenforceable, all other terms and provisions hereof shall nevertheless remain valid and
effective and shall be enforceable to the fullest extent permitted by law. 

  

	6.7	Any notice or other communication to be given under this Deed shall either be delivered by hand or sent by first class post pre-paid recorded delivery (or by air mail if overseas)
or by a generally recognised international courier service (with relevant fees prepaid) or by facsimile transmission (proved that, in the case of facsimile transmission, the notice is confirmed by being delivered by hand or sent by first class post
or by a resognised international courier service within two Business Days after transmission) as follows: 

  

	 	6.7.1	for the Guarantor to: 

  

			
	Title :	  	Finance Director
		
	 Address:
	  	Norwich Union Insurance Limited
	 	  	Surrey Street
	 	  	Norwich NR1 3NG
		
	 Fax Number:
	  	01603 685631

  

	 	6.7.2	for EXL Holdings (US) to: 

  

			
	Name:	  	Rohit Kapoor, President and CFD
		
	 Address:
	  	350 Park Avenue
	 	  	10th Floor
	 	  	New York
	 	  	NY 10022

  
 A Party may change
the address or facsimile number or the name of the person for whose attention notices are to be addressed by serving a notice on the other. 
  

	6.8	In the absence of evidence of earlier receipt, all notices shall be deemed to have been served: 

  

	 	6.8.1	If delivered by hand, at the time of delivery; 

  

	 	6.8.2	If sent by post within the UK, two Business Days after the envelope containing it was posted; 

  

	 	6.8.3	If sent by international post, seven Business Days after the envelope containing it was posted; 

  

	 	6.8.4	If sent (with relevant fees prepaid) by a generally recognised international courier service, three Business Days after the envelope containing it was delivered to the relevant
international courier; and 

  

	 	6.8.5	If sent by facsimile, on completion of transmission; 

  
 provided that where such delivery if transmission occurs after 5.00 pm on a Business Day or on a day which is not a Business Day, service shall be deemed
to occur at 9.00 am on the next following Business Day. 
  

	6.9	Any waiver by EXL Holdings (US) of any of the terms of this Deed or any consent given by EXL Holdings (US) under this Deed shall only be effective if given in writing and then only
for the purpose for which and upon the terms under which it is given. 

  

	6.10	The rights, powers and remedies provided in this Deed are cumulative and not exclusive of any rights, powers and remedies provided by law and may be exercised from time to time as
often as EXL Holdings (US) may (in its absolute discretion) consider expedient. 

	7	LAW, JURISDICTION AND SERVICE 

  

	7.1	This Agreement is governed by and shall be construed in accordance with English law. 

  

	7.2	Any dispute or difference arising out of or in connection with this Deed shall be determined by the appointment of a single arbitrator to be agreed between the Parties, or failing
agreement within fourteen days, after either Party has given to the other a written request to concur in the appointment of an arbitrator, by an arbitrator to be appointed by the President, Vice President or Registrar of the London Court of
International Arbitration (“LCIA”) and such arbitration shall be conducted in accordance with the order of the LCIA. 

 IN WITNESS whereof this Deed has been executed and delivered on the day and year first above written 
  

			
	EXECUTED AS A DEED on behalf of
Guarantor                                     
 )	  	 [ILLEGIBLE]
 Authorised
Signatory

	                                       
               )	  	 
	                                       
               )	  	[ILLEGIBLE]
	                                       
               )	  	 Authorised Signatory
 [ILLEGIBLE]

  

			
	EXECUTED AS A DEED on behalf of
EXL Holdings (US)                      )	  	Director
	                                       
               )	  	 
	                                       
               )	  	 
	                                       
               )	  	Director/Secretary

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00077-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00077-of-00352.parquet"}]]