Document:

EXHIBIT 4.1

 Exhibit 4.1 
 CAPITAL ONE FINANCIAL CORPORATION 
 2002 ASSOCIATE STOCK PURCHASE PLAN 
 AMENDED AND RESTATED AS OF APRIL 24, 2008 
 1.
Purpose and Effect of Plan 
 The purpose of the Plan is to secure for the Company and its stockholders the benefits of the incentive inherent in the
ownership of Common Stock by present and future employees of the Company and its Subsidiaries. The Plan is hereby amended and restated effective as of February 21, 2008, subject to the approval of the Company’s stockholders at the
Company’s 2008 annual meeting. 
 2. Shares Reserved for the Plan 
 There shall be reserved for issuance and purchase by Participating Associates under the Plan an aggregate of 8,000,000 shares of Common Stock, subject to adjustment as provided in Section 12. Shares issued under
the Plan may consist of newly issued shares acquired from the Company, treasury shares held by the Company, shares acquired on the open market or a combination of the above. 
 3. Definitions 
 Where indicated by initial capital letters, the following terms shall have the following
meanings: 
  

	 	a.	Act: The Securities Exchange Act of 1934, as amended. 

  

	 	b.	Base Compensation: The fixed basic annual earnings of an Eligible Associate received from the Employer, excluding overtime, bonuses, commissions, profit sharing awards and
credits received under a plan subject to Code section 125, but including salary reduction contributions pursuant to elections under a plan subject to Code sections 125 or 401(k). 

  

	 	c.	Beneficiary: The beneficiary designated by the Participating Associate in the beneficiary designation in effect under the Company’s group life insurance plan, or if no
beneficiary designation is in effect under such plan, the beneficiary designated by the Participating Associate in the beneficiary designation in effect under the Company’s Executive Life Insurance Plan, provided that if the Participating
Associate has no beneficiary designation in effect under either of the foregoing plans or if the Participating Associate’s designated beneficiary predeceases him, the Participating Associate’s beneficiary shall be his estate.

  

	 	d.	Board: The Board of Directors of the Company. 

  

	 	e.	Business Day: A day on which the New York Stock Exchange is open for trading in Common Stock or, if trading in Common Stock is suspended, the next following day on which the
New York Stock Exchange is open for trading and on which trading in Common Stock is no longer suspended. 

  

	 	f.	Code: The Internal Revenue Code of 1986, as amended from time to time. 

  

	 	g.	Committee: The committee established pursuant to Section 4 to be responsible for the general administration of the Plan. 

  

	 	h.	Common Stock: The Company’s common stock, $.01 par value per share. 

  

	 	i.	Company: Capital One Financial Corporation and any successor by merger, consolidation or otherwise. 

  

	 	j.	Eligible Associate: Any employee of the Company or any of its Subsidiaries who meets the eligibility requirements of Section 5. 

  

	 	k.	Employer: For purposes of Section 5, the Company or Subsidiary employing an Eligible Associate. 

  

	 	l.	Enrollment Form: The form filed with the Company’s Human Resources Department authorizing payroll deductions pursuant to Section 6. 

  

	 	m.	 Fair Market Value: With respect to Common Stock acquired from the Company, the average of the lowest and highest sales prices (computed to four decimal places)
as reported on the New York Stock Exchange Composite Tape on the date in question, or, if the Common Stock shall not have 

	 	 
been so quoted on such date, the average of the lowest and highest sales prices so quoted (computed to four decimal places) on the last day prior thereto on
which the Common Stock was so quoted. With respect to Common Stock acquired in respect of the Plan on the open market, the weighted average purchase price (computed to four decimal places) of all shares purchased on the date in question.

  

	 	n.	Investment Account: The account established for each Participating Associate pursuant to Section 9 to account for Common Stock purchased under the Plan.

  

	 	o.	Investment Date: The last Business Day of each calendar month. 

  

	 	p.	Participating Associate: An Eligible Associate who elects to participate in the Plan by filing an Enrollment Form pursuant to Section 6. 

  

	 	q.	Payroll Deduction Account: The account established for a Participating Associate to reflect payroll deductions and lump-sum cash contributions pursuant to Section 6.

  

	 	r.	Plan: The “Capital One Financial Corporation 2002 Associate Stock Purchase Plan,” as set forth herein and as amended from time to time. 

  

	 	s.	Purchase Price: The price for each whole and fractional share of Common Stock, including those purchased by dividend reinvestment, which shall be 85% of the Fair Market Value
of such whole or fractional share on the date in question. 

  

	 	t.	Section: A section of the Plan, unless otherwise required by the context. 

  

	 	u.	Subsidiary or Subsidiaries: Any corporation (other than the Company) in an unbroken chain of corporations beginning with the Company if, as of an Investment Date, each of the
corporations other than the last corporation in the unbroken chain owns stock possessing 50% or more of the total combined voting power of all classes of stock in one of the other corporations in such chain. 

 4. Administration of the Plan 
 The Plan shall be administered
by the Committee, consisting of not less than two members appointed by the Board. The Committee shall be the Compensation Committee of the Board unless the Board shall appoint another committee to administer the Plan. The Board from time to time may
remove members previously appointed and may fill vacancies, however caused, in the Committee. 
 Subject to the express provisions of the Plan, the Committee
shall have the authority to take any and all actions necessary to implement the Plan and to interpret the Plan, to prescribe, amend and rescind rules and regulations relating to the Plan, and to make all other determinations necessary or advisable
in administering the Plan. All of such actions, interpretations and determinations shall be final and binding upon all persons. A quorum of the Committee shall consist of a majority of its members and the Committee may act by vote of a majority of
its members at a meeting at which a quorum is present, or without a meeting by a written consent to its actions signed by all members of the Committee. The Committee may request advice or assistance and employ such other persons as are necessary for
proper administration of the Plan. 
 No member of the Committee or the Board shall be liable for any action, omission, or determination relating to the
Plan, and the Company shall indemnify and hold harmless each member of the Committee and each other director, employee or consultant of the Company to whom any duty or power relating to the administration or interpretation of the Plan has been
delegated against any cost or expense (including counsel fees) or liability arising out of any action, omission or determination relating to the Plan, to the maximum extent permitted by law. 
 5. Eligible Associates 
 Subject to the limitations of this
Section, all employees of the Company or its Subsidiaries shall be eligible to participate in the Plan. To be an employee eligible to participate in the Plan, a person must be actively employed by the Employer and customarily paid through the
Employer’s regular payroll. Any person who is excluded by the terms and conditions of his employment from participation in the Plan, any person acting as a non-employee director of the Employer, any person designated by the Employer as an
independent contractor, and any person who is a “leased employee” within the meaning of Section 414(n) of the Code, 

 
shall not be considered an employee for purposes of this Section 5. It is expressly intended that persons acting as non-employee directors of the
Employer, persons designated as independent contractors by the Employer and “leased employees” within the meaning of Section 414(n) of the Code are to be excluded from Plan participation even if a court or administrative agency
determines that such persons are common law employees and not persons acting as non-employee directors, independent contractors or “leased employees” of the Employer. 
 6. Election to Participate 
 Each Eligible Associate may elect to become a Participating Associate by filing
with the Company’s Human Resources Department an Enrollment Form authorizing specified regular payroll deductions from his Base Compensation; provided however that, for purposes of this Section 6, the last Enrollment Form filed by a
Participating Associate pursuant to the Company’s 1994 Associate Stock Purchase Plan shall be deemed to be filed and effective with respect to the Plan as if actually filed hereunder. Such regular payroll deductions shall be subject to a
minimum deduction of 1% and a maximum deduction of 15% of Base Compensation for that payroll period. A Participating Associate may also elect to make lump-sum cash contributions to the Plan, provided that the total of regular payroll deductions and
lump-sum cash contributions in any calendar quarter shall not exceed 15% of the Participating Associate’s Base Compensation as of the end of the calendar quarter in which the lump-sum cash contribution is made (taking into account as Base
Compensation for this purpose only that Base Compensation that was paid with respect to payroll periods during which payroll deductions were being made). All regular payroll deductions and lump-sum cash contributions shall be credited as soon as
practicable to the Payroll Deduction Account that the Company has established with respect to the Participating Associate. A Participating Associate may elect once each calendar quarter to increase, decrease, or eliminate his regular payroll
deduction by filing a new Enrollment Form. 
 All elections described in this Section 6 shall be filed in a form and manner established by the
Company’s Human Resources Department. Except to the extent otherwise required to comply with the Act or any securities law compliance program established by the Company, elections with respect to regular payroll deductions shall become
effective as soon as practicable on or after the first day of the first payroll period that begins following the date the election is duly filed. 
 7.
Method of Purchase and Investment Accounts 
 Subject to Section 13, each Participating Associate having eligible funds in his Payroll Deduction
Account on an Investment Date shall be deemed, without any further action, to have purchased the number of whole and fractional shares that the eligible funds in his Payroll Deduction Account could purchase at the Purchase Price on that Investment
Date; provided, however, that no eligible funds in a Participating Associate’s Payroll Deduction Account attributable to such Participating Associate’s lump-sum cash contributions shall be deemed to have purchased whole and fractional
shares of Common Stock until the last Investment Date of the calendar quarter within which such lump-sum cash contributions were made. All whole and fractional shares purchased (rounded to the nearest ten thousandth) shall be maintained in a
separate Investment Account for each Participating Associate. All cash dividends paid with respect to the whole and fractional shares of Common Stock held in a Participating Associate’s Investment Account shall be used as soon as practicable to
purchase additional shares of Common Stock at the Purchase Price. All such additional shares, along with any dividends paid in additional shares of Common Stock, shall be added to the shares held for the Participating Associate in his Investment
Account. Expenses incurred in the purchase of such shares of Common Stock shall be paid by the Company. Any distribution of shares or other property with respect to whole or fractional shares of Common Stock held in a Participating Associate’s
Investment Account, other than a dividend of Common Stock, shall be distributed to the Participating Associate as soon as practicable. In the event of such a distribution, certificates for whole shares shall be issued and fractional shares shall be
sold and the proceeds of sale, less selling expenses and other applicable charges, distributed to the Participating Associate. 
 8. Stock Purchases

 The Company shall issue (or direct the issuance of or the purchase on the open market of) shares of Common Stock to be credited to the Investment
Accounts of the Participating Associates as of each Investment Date (or as soon as practicable thereafter) and each date as of which shares of Common Stock are purchased with reinvested cash dividends (or as soon as practicable thereafter).

  

 9. Title of Accounts 
 The Company’s Human Resources Department or its delegate shall establish and maintain an Investment Account with respect to each Participating Associate. Each Investment Account shall be in the name of the Participating Associate.

 10. Rights as a Shareholder 
 From and after the
Investment Date on which shares of Common Stock are purchased by a Participating Associate under the Plan, such Participating Associate shall have all of the rights and privileges of a shareholder of the Company with respect to such shares of Common
Stock. Subject to Section 17 herein, a Participating Associate shall have the right at any time (i) to obtain a certificate for the whole shares of Common Stock credited to his Investment Account or (ii) to direct that any whole
shares in his Investment Account be sold and that the proceeds, less expenses of sale, be remitted to him. 
 Prior to the Investment Date on which shares of
Common Stock are to be purchased by a Participating Associate, such Participating Associate shall not have any rights as a shareholder of the Company with respect to such shares of Common Stock. Each Participating Associate shall be a general
unsecured creditor of the Company to the extent of any amounts deducted under the Plan from such Participating Associate’s Base Compensation or lump-sum cash contributions made by such Participating Associate during the period prior to the
Investment Date on which such amounts are applied to the purchase of Common Stock for the Participating Associate. 
 11. Rights Not Transferable

 Rights under the Plan, except as set forth in Section 13(b) herein, are not transferable by a Participating Associate. 
 12. Change in Capital Structure 
 In the event of a stock
dividend, spin-off, stock split or combination of shares, recapitalization or merger in which the Company is the surviving corporation or other change in the Company’s capital stock (including, but not limited to, the creation or issuance to
shareholders generally of rights, options or warrants for the purchase of common stock or preferred stock of the Company), the number and kind of shares of stock or securities of the Company to be subject to the Plan, the maximum number of shares or
securities that may be delivered under the Plan, the Purchase Price and other relevant provisions shall be appropriately adjusted by the Committee, whose determination shall be binding on all persons. 
 If the Company is a party to a consolidation or a merger in which the Company is not the surviving corporation, a transaction that results in the acquisition of
substantially all of the Company’s outstanding stock by a single person or entity, or a sale or transfer of substantially all of the Company’s assets, the Committee may take such actions with respect to the Plan as the Committee deems
appropriate. 
 Notwithstanding anything in the Plan to the contrary, the Committee may take the foregoing actions without the consent of any Participating
Associate, and the Committee’s determination shall be conclusive and binding on all persons for all purposes. 
 13. Termination of Employment and
Death 
  

	 	(a)	 If a Participating Associate’s employment is terminated for any reason other than death: (i) certificates with respect to the whole shares in his
Investment Account shall be issued to him as soon as practicable following the next Investment Date, provided that the Participating Associate may elect to have such shares sold and the proceeds of the sale, less selling expenses, remitted to him;
(ii) any fractional shares in his Investment Account shall be sold as soon as practicable following the next Investment Date, and the proceeds of the sale, less selling expenses, shall be remitted to the Participating Associate; and
(iii) any amount in his Payroll Deduction Account shall be used to purchase shares as of the next following Investment Date, and such shares shall be distributed as soon as practicable thereafter in accordance with (a) (i) and
(a) (ii) above; provided that, following the termination of his employment for any reason other than death, a Participating Associate may elect to receive a cash distribution from his Payroll Deduction Account before the 

	 	 
next following Investment Date, if practicable. 

  

	 	(b)	If a Participating Associate dies: (i) certificates with respect to any whole shares in his Investment Account shall be delivered to his Beneficiary as soon as practicable
following the next Investment Date; (ii) any fractional shares in his Investment Account shall be sold as soon as practicable following the next Investment Date, and the proceeds of the sale, less selling expenses, shall be remitted to his
Beneficiary; and (iii) any amount in his Payroll Deduction Account shall be used to purchase shares as of the next following Investment Date, and such shares shall be distributed to his Beneficiary as soon as practicable thereafter in
accordance with (b) (i) and (b) (ii) above; provided that a Beneficiary may elect to receive the distributions from the Participating Associate’s Investment Account (as described in (b) (i) and (b) (ii) ,
above) before the Investment Date next following the Participating Associate’s death, if practicable. 

 14. Amendment of the Plan

 The Board in its sole discretion may at any time amend the Plan in any respect; provided that such amendment is in compliance with all applicable
laws and regulations and the requirements of any national securities exchange on which shares of Common Stock are then traded. Any such amendment shall be subject to the approval of the Company’s stockholders to the extent required by
applicable law or the requirements of any national securities exchange on which shares of Common Stock are then traded. 
 15. Termination of the Plan

 The Plan and all rights of Eligible Associates hereunder shall terminate: 
  

	 	(a)	on the Investment Date that Participating Associates become entitled to purchase a number of shares greater than the number of reserved shares remaining available for purchase; or

  

	 	(b)	at any earlier date determined by the Board in its sole discretion. 

 In
the event that the Plan terminates under circumstances described in (a) above, reserved shares remaining as of the termination date shall be issued to Participating Associates on a pro rata basis. Upon termination of the Plan, all amounts in a
Participating Associate’s Payroll Deduction Account that are not used to purchase Common Stock shall be refunded to the Participating Associate. 
 16. Effective Date of Plan 
 The Plan originally was adopted by the Board and became effective on September 19, 2002. This
amendment and restatement of the Plan was adopted by the Board on February 21, 2008 and is subject to the approval of the Company’s stockholders at the Company’s 2008 annual meeting. 
 17. Government and Other Regulations 
 The Plan, and the grant
and exercise of the rights to purchase shares hereunder, and the obligation to sell and deliver shares upon the exercise of rights to purchase shares, shall be subject to all applicable federal, state and foreign laws, rules and regulations, and to
such approvals by any regulatory or government agency as may be required, in the opinion of counsel for the Company. 
 18. Gender and Number 

 Masculine pronouns shall refer to both males and females. The singular form shall include the plural.Form of Tender and Support Agreement

 Exhibit 10.31 
 TENDER AND SUPPORT AGREEMENT 
 This Tender and Support Agreement (this “Agreement”), is
dated as of May 29, 2008, by and between Blackbaud, Inc., a Delaware corporation (“Parent”), and the stockholders of Kintera, Inc., a Delaware corporation (the “Company”), listed on the signature pages hereto (each, a
“Stockholder” and, collectively, the “Stockholders”). 
 W I T N E S S E T H: 
 WHEREAS, Parent, Eucalyptus Acquisition Corporation, a Delaware corporation and wholly owned subsidiary of Parent (the “Purchaser”), and the
Company are entering into an Agreement and Plan of Merger, dated as of the date hereof (as it may be amended from time to time in accordance with its terms, the “Merger Agreement”), providing for, among other things, Purchaser to commence
a cash tender offer (the “Offer”) to acquire all of the outstanding shares of common stock, par value $0.001 per share, of the Company (the “Company Common Stock”) followed by the subsequent merger of Purchaser with and into the
Company with the Company surviving the merger as a wholly owned subsidiary of Parent, in each case, on the terms and subject to the conditions set forth therein (capitalized terms used herein and not otherwise defined shall have the meanings
ascribed to such terms in the Merger Agreement); 
 WHEREAS, as of the date hereof, each Stockholder is the beneficial owner (as defined in
Rule 13d-3 under the Securities Exchange Act of 1934, as amended) of the number of issued shares of Company Common Stock set forth on Attachment A hereto (the “Owned Shares”); and 
 WHEREAS, as a condition to Parent and Purchaser’s willingness to enter into and perform its obligations under the Merger Agreement, Parent and
Purchaser have required that each Stockholder agree, and each Stockholder has agreed, while this Agreement is in effect, to tender in the Offer (and not withdraw) all of such Stockholder’s Owned Shares as well as any shares of Company Common
Stock acquired by such Stockholder after the execution of this Agreement (all of which, after so acquired, shall constitute “Owned Shares”); 
 NOW, THEREFORE, in consideration of the foregoing premises and the benefit to the parties of Parent’s and the Company’s entering into the Merger Agreement, the receipt of which is hereby acknowledged, the
parties agree as follows: 
 1. Agreement to Tender and Vote; Irrevocable Proxy. 
 1.1 Agreement to Tender. Each Stockholder hereby agrees, while this Agreement is in effect, that promptly after the
commencement of the Offer, but in any event no later than 5:00 p.m. New York, New York local time on the second Business Day before the initially scheduled expiration of the Offer, such Stockholder shall tender into the Offer all of such
Stockholder’s Owned Shares. No Stockholder shall, while this Agreement is in effect, withdraw any of such Stockholder’s Owned Shares previously tendered. 
 1.2 Agreement to Vote. Each Stockholder hereby agrees that, while this Agreement is in effect, at any meeting of the
stockholders of the Company, however called, or any adjournment or postponement or written consent in lieu thereof, such Stockholder shall be present (in person or by proxy) and vote (or cause to be voted) all of his, her or its Owned Shares
(a) in favor of the adoption of the Merger Agreement and (b) against any alternative Company Takeover Proposal, or any other action that is intended, or could reasonably be expected to, impede, interfere with, delay, postpone, discourage
or adversely affect the Offer, the Merger or any other transactions contemplated by the Merger Agreement. 
 1.3 Irrevocable Proxy. Solely with respect to the matters described in Section 1.2, while this Agreement is in effect, each Stockholder hereby irrevocably appoints Parent (or any nominee of Parent) as its attorney and
proxy with full power of substitution and resubstitution, to the full extent of such Stockholder’s voting rights with respect to such Stockholder’s Owned Shares (which proxy is irrevocable and which appointment is coupled with an interest,
including for purposes of Section 212 of the DGCL) to 

 
vote all such Stockholder’s Owned Shares solely on the matters described in Section 1.2, and in accordance therewith. Each Stockholder hereby
revokes any proxies previously granted that would otherwise conflict with the proxy contemplated pursuant to this Section 1.3 and agrees to execute any further agreement or form reasonably necessary or appropriate to confirm and effectuate the
grant of the proxy contained herein. Such proxy shall automatically terminate upon the termination of this Agreement. 
 1.4. Agreement Not to Exercise Appraisal Rights. Each Stockholder hereby agrees that, while this Agreement is in effect, such Stockholder shall not exercise any rights (including, without limitation, under Section 262
of the DGCL) to demand appraisal of any Owned Shares in connection with the Merger. 
 1.5 Fiduciary Duties. Nothing in
this Agreement shall limit or prevent any Stockholder from acting in his or her capacity as an officer or director of the Company in accordance with his or her fiduciary duties. 
 2. Representations and Warranties of Stockholders. Each Stockholder hereby represents and warrants to Parent, on a several and not joint
basis, as follows: 
 2.1 Due Organization. Such Stockholder, if a corporation or other entity, has been duly
organized, is validly existing and is in good standing under the laws of the state of its formation or organization. 
 2.2 Power; Due Authorization; Binding Agreement. Such Stockholder has full legal capacity, power and authority to execute and deliver this Agreement, to perform his, her or its obligations hereunder and to consummate the
transactions contemplated hereby. This Agreement has been duly and validly executed and delivered by such Stockholder and constitutes a valid and binding agreement of such Stockholder, enforceable against such Stockholder in accordance with its
terms, except to the extent that enforceability may be subject to the effect of any applicable bankruptcy, reorganization, insolvency, moratorium or other similar laws affecting or relating to the enforcement of creditors rights generally and to
general principles of equity. 
 2.3 Ownership of Shares. On the date hereof, the Owned Shares set forth
opposite such Stockholder’s name on Attachment A hereto are owned of record or beneficially by such Stockholder in the manner reflected thereon and include all of the Owned Shares owned of record or beneficially by such Stockholder.

 2.4 No Conflicts. The execution and delivery of this Agreement by such Stockholder does not, and the
performance of the terms of this Agreement by such Stockholder will not, (a) require such Stockholder to obtain the consent or approval of, or make any filing with or notification to, any Governmental Authority, (b) require the consent or
approval of any other Person pursuant to any agreement, obligation or instrument binding on such Stockholder or his, her or its properties and assets or (c) conflict with or violate any organizational document or law, rule, regulation, order,
judgment or decree applicable to such Stockholder or pursuant to which any of his, her or its properties or assets are bound. The Owned Shares are not, with respect to the voting or transfer thereof, subject to any other agreement, including any
voting agreement, stockholders agreement, irrevocable proxy or voting trust. 
 3. Certain Covenants of the
Stockholders. Each Stockholder hereby covenants and agrees with Parent as follows: 
 3.1 Restriction on
Transfer. Each Stockholder hereby agrees, while this Agreement is in effect, at any time prior to the Expiration Date, and otherwise as is contemplated by the Merger Agreement or the Offer, not to, other than as may be specifically required
by a court order, (a) assign or otherwise dispose of (including, without limitation, by gift, merger, consolidation or reorganization), or enter into any contract, option or other agreement providing for the sale, transfer, pledge, encumbrance,
assignment or other disposition of, or limitation on the voting rights of, any of the Owned Shares (any such action, a “Transfer”) or (b) grant any proxies or powers of attorney, deposit any Owned Shares into a voting trust or enter
into a voting agreement with respect to any Owned Shares. The foregoing restrictions on Transfer shall not prohibit the exercise by such Stockholder of any options or warrants to purchase Owned Shares and shall not prohibit any Transfers for estate
planning or charitable purposes provided the transferee and such Stockholder expressly agree to be bound by the provisions of this Agreement with respect to such transferred Owned Shares in a written instrument reasonably satisfactory to Parent. If
any involuntary 

 
Transfer of any of the Owned Shares shall occur (including, but not limited to, a sale by a Stockholder’s trustee in any bankruptcy, or a sale to a
purchaser at any creditor’s or court sale or any sale or transfer by operation of law, including, without limitation, by will or intestacy), the transferee (which term, as used herein, shall include any and all transferees and subsequent
transferees of the initial transferee) shall take and hold such Owned Shares subject to all of the restrictions, liabilities and rights under this Agreement, which shall continue in full force and effect until valid termination of this Agreement.

 3.2 Additional Shares. Each Stockholder hereby agrees, while this Agreement is in effect, that any shares
of Company Common Stock acquired by such Stockholder after the date hereof shall be subject to the terms of this Agreement as though owned by such Stockholder on the date hereof. 
 3.3 No Limitations on Actions. Each Stockholder signs this Agreement solely in his, her or its capacity as the owner of
the Owned Shares; any trustee who signs this Agreement on behalf of a Stockholder that is a trust is signing only in his, her or its fiduciary capacity and not as an individual; this Agreement shall not limit or otherwise affect the actions of such
Stockholder or any affiliate, employee or designee of such Stockholder or any of his, her or its affiliates in any other capacity, including such person’s capacity, if any, as an officer of the Company or a member of the board of directors of
the Company; and nothing herein shall limit or affect the Company’s rights in connection with the Merger Agreement. 
 4. Miscellaneous. 
 4.1 Termination of this Agreement. This Agreement and the proxy
granted under Section 1.3 shall terminate and shall have no further force or effect as of the earliest of: (a) September 15, 2008; (b) the amendment of the Merger Agreement (including but not limited to the conditions and other
terms of the Offer) to provide that the consideration for the purchase of the Stockholders’ Owned Shares will be less than $1.12 per share or will not be paid all in cash; (c) any other modification or amendment of the Merger Agreement
(including but not limited to the conditions and other terms of the Offer) in a manner that is adverse to the interests of the Stockholders or any of them under the Merger Agreement (including but not limited to not only their interests as
stockholders, but also their interests under Section 6.7 of the Merger Agreement as officers and directors to the extent any of them are serving or have served in such capacities), without regard to the limitation on third-party beneficiary
rights in Section 9.5 of the Merger Agreement; or (d) termination of the Merger Agreement. Notwithstanding the foregoing, nothing set forth in this Section or elsewhere in this Agreement shall relieve either party hereto from liability, or
otherwise limit the liability of either party hereto, for any material breach of this Agreement.
 4.2 Entire
Agreement; Assignment. This Agreement constitutes the entire agreement among the parties with respect to the subject matter hereof and supersedes all other prior agreements and understandings, both written and oral, among the parties with
respect to the subject matter hereof. Nothing in this Agreement, express or implied, is intended to or shall confer upon any other person or entity not a party hereto any right, benefit or remedy of any nature whatsoever under or by reason of this
Agreement. This Agreement shall not be assigned by operation of law or otherwise and shall be binding upon and inure solely to the benefit of each party hereto. 
 4.3 Amendments; Waiver. This Agreement may be amended by the parties hereto, and the terms and conditions hereof may be
waived, only by an instrument in writing signed on behalf of each of the parties hereto, or, in the case of a waiver, by an instrument signed on behalf of the party waiving compliance. 
 4.4 Notices. Any notice required to be given hereunder shall be sufficient if in writing, and sent by facsimile
transmission (provided that any notice received by facsimile transmission or otherwise at the addressee’s location on any Business Day after 5:00 p.m. (addressee’s local time) shall be deemed to have been received at 9:00 a.m.
(addressee’s local time) on the next Business Day), by reliable overnight delivery service (with proof of service), hand delivery or certified or registered mail (return receipt requested and first-class postage prepaid), addressed as follows:

 If to the Stockholders: 
 To the respective addresses and fax numbers shown on the signature pages for each Stockholder 

 If to Parent: 
 Blackbaud, Inc. 
 2000 Daniel Island Drive 
 Charleston, South Carolina 29492 
 Facsimile: (843) 216-3676 
 Attention: President 
 with copies to: 
 Wyrick Robbins Yates & Ponton LLP 
 4101 Lake Boone Trail, Suite 300 
 Raleigh, North Carolina 27607 
 Facsimile: (919) 781-4865 
 Attention: Donald R. Reynolds 
 or to such other address as any party shall specify by written notice so given, and such
notice shall be deemed to have been delivered as of the date so telecommunicated, personally delivered or received. Any party to this Agreement may notify any other party of any changes to the address or any of the other details specified in this
paragraph; provided, however, that such notification shall only be effective on the date specified in such notice or two Business Days after the notice is given, whichever is later. Rejection or other refusal to accept or the inability to deliver
because of changed address of which no notice was given shall be deemed to be receipt of the notice as of the date of such rejection, refusal or inability to deliver. 
 4.5 Governing Law; Waiver of Jury Trial. This Agreement shall be governed by, and construed in accordance with, the Laws
of the State of Delaware, without giving effect to conflicts of laws principles that would result in the application of the Law of any other state. EACH OF THE PARTIES HERETO HEREBY IRREVOCABLY WAIVES ALL RIGHT TO TRIAL BY JURY AND ANY ACTION,
PROCEEDING OR COUNTERCLAIM (WHETHER BASED ON CONTRACT, TORT, OR OTHERWISE) ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE ACTIONS OF ANY PARTY HERETO IN THE NEGOTIATION, ADMINISTRATION, PERFORMANCE OR ENFORCEMENT HEREOF. 
 4.6 Specific Performance. The parties agree that irreparable damage would occur in the event that any of the provisions
of this Agreement were not performed in accordance with its specific terms or were otherwise breached. Each Stockholder agrees that, in the event of any breach or threatened breach by such Stockholder of any covenant or obligation contained in this
Agreement, Parent shall be entitled (in addition to any other remedy that may be available to it, including monetary damages) to seek (a) a decree or order of specific performance to enforce the observance and performance of such covenant or
obligation, and (b) an injunction restraining such breach or threatened breach. Each Stockholder further agrees that neither Parent nor any other person or entity shall be required to obtain, furnish or post any bond or similar instrument in
connection with or as a condition to obtaining any remedy referred to in this Section, and each Stockholder irrevocably waives any right it may have to require the obtaining, furnishing or posting of any such bond or similar instrument. 

4.7 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an
original but all of which together shall be considered one and the same agreement and shall become effective when counterparts have been signed by each of the parties hereto and delivered to the other parties, it being understood that all parties
need not sign the same counterpart. This Agreement may be executed and delivered by facsimile transmission. 
 4.8 Rules of Construction. The parties hereto agree that they have been represented by counsel during the negotiation and execution of this Agreement and, therefore, waive the application of any law, regulation, holding or
rule of construction providing that ambiguities in an agreement or other document will be construed against the party drafting such agreement or document. The descriptive headings used herein are inserted for convenience of reference only and are
not intended to be part of or to affect the meaning or interpretation of this Agreement. 

 4.9 Severability. Any term or provision of this Agreement that is
invalid or unenforceable in any situation in any jurisdiction shall not affect the validity or enforceability of the remaining terms and provisions hereof or the validity or enforceability of the offending term or provision in any other situation or
in any other jurisdiction. If the final judgment of a court of competent jurisdiction declares that any term or provision hereof is invalid or unenforceable, the parties hereto agree that the court making such determination shall have the power to
limit the term or provision, to delete specific words or phrases, or to replace any invalid or unenforceable term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid
or unenforceable term or provision, and this Agreement shall be enforceable as so modified. In the event such court does not exercise the power granted to it in the prior sentence, the parties hereto agree to replace such invalid or unenforceable
term or provision with a valid and enforceable term or provision that will achieve, to the extent possible, the economic, business and other purposes of such invalid or unenforceable term. 
 4.10 No Obligation to Exercise Options. Notwithstanding any provision in this Agreement to the contrary, nothing in this
Agreement shall obligate any Stockholder to exercise any option or other right to acquire shares of Company Common Stock. 

 IN WITNESS WHEREOF, the parties hereto have caused this Tender and Support Agreement to be duly executed
as of the day and year first above written. 
  

			
	 PARENT:
  
 Blackbaud, Inc.

		
	By:	 	 
		 	President

  

	
	STOCKHOLDER:
	
	  
	(Print signatory name)
	
	  
	(Signature)
	
	  
	(Title, if applicable)

			
		
	Address: 	 	 
		 	 
		 	 
	Fax: 	 	 

 ATTACHMENT A- Details of Ownership 
  

			
	 Entity or Individual Name
	  	 Shares

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