Document:

Exhibit 10.4

 Exhibit 10.4 
 NORTHEAST COMMUNITY BANK 
 EMPLOYMENT AGREEMENT 
 THIS AGREEMENT (the “Agreement”), made this 5th day of July, 2006, by and between NORTHEAST COMMUNITY BANK, a federally chartered savings bank (the “Bank”), and SALVATORE RANDAZZO (the “Executive”). 
 WHEREAS, Executive serves in a position of substantial responsibility; and 
 WHEREAS, the Bank wishes to assure Executive’s services for the term of this Agreement; and 
 WHEREAS, Executive is willing to serve in the employ of the Bank during the term of this Agreement. 
 NOW, THEREFORE, in consideration of the mutual covenants contained in this Agreement, and upon the other terms and conditions provided for in this
Agreement, the parties hereby agree as follows: 
 1. Employment. The Bank will employ Executive as Executive Vice President and
Chief Financial Officer. Executive will perform all duties and shall have all powers commonly incident to the offices of Executive Vice President and Chief Financial Officer or which, consistent with those offices, the Board of Directors of the Bank
(the “Board”) delegates to Executive. Executive also agrees to serve, if elected, as an officer and/or director of any subsidiary or affiliate of the Bank and to carry out the duties and responsibilities reasonably appropriate to those
offices. 
 2. Location and Facilities. The Bank will furnish Executive with the working facilities and staff customary for
executive officers with the title and duties set forth in Section 1 and as are necessary for him to perform his duties. The location of such facilities and staff shall be at the principal administrative offices of the Bank, or at such other
site or sites customary for such offices. 
 3. Term. 
  

	 	a.	The term of this Agreement shall include: (i) the initial term, consisting of the period commencing on the date of this Agreement (the “Effective Date”) and ending on
the third anniversary of the Effective Date, plus (ii) any and all extensions of the initial term made pursuant to this Section 3. 

  

	 	b.	Commencing on the first anniversary of the Effective Date and continuing on each anniversary of the Effective Date thereafter, the disinterested members of the Board may extend the
Agreement term for an additional year, so that the remaining term of the Agreement again becomes thirty-six (36) months, unless Executive elects not to extend the term of this Agreement by giving written notice in accordance with
Section 19 of this Agreement. The Board will review the Agreement and Executive’s performance annually for purposes of determining whether to extend the Agreement term and will include the rationale and results of its review in the minutes
of the meeting. The Board will notify Executive as soon as possible after its annual review whether the Board has determined to extend the Agreement. 

 4. Base Compensation. 
  

	 	a.	The Bank agrees to pay Executive during the term of this Agreement a base salary at the rate of $138,000 per year, payable in accordance with customary payroll practices.

	 	b.	Each year, the Board will review the level of Executive’s base salary, based upon factors they deem relevant, in order to determine whether to maintain or increase his base
salary. 

 5. Bonuses. Executive will participate in discretionary bonuses or other incentive compensation
programs that the Bank may sponsor or award from time to time to senior management employees. 
 6. Benefit Plans. Executive
will participate in life insurance, medical, dental, pension, profit sharing, retirement and stock-based compensation plans and other programs and arrangements that the Bank may sponsor or maintain for the benefit of its employees. 
 7. Vacations and Leave. 
  

	 	a.	Executive may take vacations and other leave in accordance with the Bank’s policy for senior executives, or otherwise as approved by the Board. 

  

	 	b.	In addition to paid vacations and other leave, the Board may grant Executive a leave or leaves of absence, with or without pay, at such time or times and upon such terms and
conditions as the Board, in its discretion, may determine. 

 8. Expense Payments and Reimbursements. The Bank
will reimburse Executive for all reasonable out-of-pocket business expenses incurred in connection with his services under this Agreement upon substantiation of such expenses in accordance with applicable policies of the Bank. 
 9. Automobile Allowance. During the term of this Agreement, the Bank will provide Executive with the use of an automobile, including
insurance, maintenance and work-related fuel expenses, or, in the alternative and the sole discretion of the Bank, the Bank will provide Executive with an automobile allowance that approximates the expense of a Bank-provided automobile and related
insurance, maintenance and fuel costs. Executive will comply with reasonable reporting and expense limitations on the use of such automobile as the Bank may establish from time to time, and the Bank shall annually include on Executive’s Form
W-2 any income attributable to Executive’s personal use of the automobile. 
 10. Loyalty and Confidentiality.

  

	 	a.	During the term of this Agreement, Executive will devote all his business time, attention, skill, and efforts to the faithful performance of his duties under this Agreement;
provided, however, that from time to time, Executive may serve on the boards of directors of, and hold any other offices or positions in, companies or organizations that will not present any conflict of interest with the Bank or any of its
subsidiaries or affiliates, unfavorably affect the performance of Executive’s duties pursuant to this Agreement, or violate any applicable statute or regulation. Executive will not engage in any business or activity contrary to the business
affairs or interests of the Bank or any of its subsidiaries or affiliates. 

  

	 	b.	Nothing contained in this Agreement will prevent or limit Executive’s right to invest in the capital stock or other securities or interests of any business dissimilar from that
of the Bank, or, solely as a passive, minority investor, in any business. 

  

	 	c.	Executive agrees to maintain the confidentiality of any and all information concerning the operation or financial status of the Bank; the names or addresses of any of its borrowers,
depositors and other customers; any information concerning or obtained from such customers; and any other information concerning the Bank or its subsidiaries or affiliates to which he may be exposed during the course of his employment. Executive
further agrees that, unless required by law or specifically permitted by the Board in writing, he will not disclose to any person or entity, either during or subsequent to his employment, any of the above-mentioned information which is not generally
known to the public, nor will he use the information in any way other than for the benefit of the Bank. 

  

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 11. Termination and Termination Pay. Subject to Section 12 of this Agreement,
Executive’s employment under this Agreement may be terminated in the following circumstances: 
  

	 	a.	Death. Executive’s employment under this Agreement will terminate upon his death during the term of this Agreement, in which event Executive’s estate will receive
the compensation due to Executive through the last day of the calendar month in which his death occurred. 

  

	 	b.	Retirement. This Agreement will terminate upon Executive’s retirement under the retirement benefit plan or plans in which he participates pursuant to Section 6 of
this Agreement or otherwise. 

  

	 	c.	Disability. 

  

	 	i.	The Board or Executive may terminate Executive’s employment after having determined Executive has a Disability. For purposes of this Agreement, “Disability” means a
physical or mental infirmity that impairs Executive’s ability to substantially perform his duties under this Agreement and results in Executive becoming eligible for long-term disability benefits under any long-term disability plans of the Bank
(or, if no such plans exist, that impairs Executive’s ability to substantially perform his duties under this Agreement for a period of one hundred eighty (180) consecutive days). The Board will determine whether or not Executive is and
continues to be permanently disabled for purposes of this Agreement in good faith, based upon competent medical advice and other factors that the Board reasonably believes to be relevant. As a condition to any benefits, the Board may require
Executive to submit to physical or mental evaluations and tests as the Board or its medical experts deem reasonably appropriate. 

  

	 	ii.	In the event of his Disability, Executive will no longer be obligated to perform services under this Agreement. The Bank will pay Executive, as Disability pay, an amount equal to
seventy-five percent (75%) of Executive’s rate of base salary in effect as of the date of his termination of employment due to Disability. The Bank will make Disability payments on a monthly basis commencing on the first day of the month
following the effective date of Executive’s termination of employment due to Disability and ending on the earlier of: (A) the date he returns to full-time employment at the Bank in the same capacity as he was employed prior to his
termination for Disability; (B) his death; (C) his attainment of age 65 or (D) the date this Agreement would have expired had Executive’s employment not terminated by reason of Disability. The Bank will reduce Disability payments
by the amount of any short- or long-term disability benefits payable to Executive under any other disability programs sponsored by the Bank. In addition, during any period of Executive’s Disability, the Bank will continue to provide Executive
and his dependents, to the greatest extent possible, with continued coverage under all benefit plans (including, without limitation, retirement plans and medical, dental and life insurance plans) in which Executive and/or his dependent participated
prior to his Disability on the same terms as if he remained actively employed by the Bank. 

  

	 	d.	Termination for Cause. 

  

	 	i.	 The Board may, by written notice to Executive in the form and manner specified in this paragraph, immediately terminate his employment at any time for
“Cause.” 

  

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Executive shall have no right to receive compensation or other benefits for any period after termination for Cause, except for already vested benefits.
Termination for Cause shall mean termination because of, in the good faith determination of the Board, Executive’s: 

  

	 	(1)	Personal dishonesty; 

  

	 	(2)	Incompetence; 

  

	 	(3)	Willful misconduct; 

  

	 	(4)	Breach of fiduciary duty involving personal profit; 

  

	 	(5)	Intentional failure to perform stated duties; 

  

	 	(6)	Willful violation of any law, rule or regulation (other than traffic violations or similar offenses) or final cease-and-desist order; or 

  

	 	(7)	Material breach of any provision of this Agreement. 

  

	 	ii.	Notwithstanding the foregoing, Executive’s termination for Cause will not become effective unless the Bank has delivered to Executive a copy of a resolution duly adopted by the
affirmative vote of a majority of the entire membership of the Board, at a meeting of the Board called and held for the purpose of finding that, in the good faith opinion of the Board (after reasonable notice to Executive and an opportunity for
Executive to be heard before the Board with counsel), Executive was guilty of the conduct described above and specifying the particulars of this conduct. 

  

	 	e.	Voluntary Termination by Executive. In addition to his other rights to terminate under this Agreement, Executive may voluntarily terminate employment during the term of this
Agreement upon at least sixty (60) days prior written notice to the Board. Upon Executive’s voluntary termination, he will receive only his compensation, and vested rights and benefits to the date of his termination. Following his
voluntary termination of employment under this Section 11(e), Executive will be subject to the restrictions set forth in Sections 11(g)(i) and 11(g)(ii) of this Agreement for a period of one (1) year from his termination date.

  

	 	f.	Without Cause or With Good Reason. 

  

	 	i.	In addition to termination pursuant to Sections 11(a) through 11(e), the Board may, by written notice to Executive, immediately terminate his employment at any time for a reason
other than Cause (a termination “Without Cause”) and Executive may, by written notice to the Board, immediately terminate this Agreement at any time within ninety (90) days following an event constituting “Good Reason,” as
defined below (a termination “With Good Reason”). 

  

	 	ii.	 Subject to Section 12 of this Agreement, in the event of termination under this Section 11(f), Executive will receive his base salary and the value of
employer contributions to benefit plans in which the Executive participated upon termination for the remaining term of the Agreement, paid in one lump sum within ten (10) calendar days of his termination. Executive will also continue to
participate in any benefit plans of the Bank that provide medical, dental and life insurance coverage for the remaining term of the Agreement, under terms and conditions no less favorable than the most favorable terms and conditions provided to
senior executives of the 

  

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Bank during the same period. If the Bank cannot provide such coverage because Executive is no longer an employee, the Bank will provide Executive with
comparable coverage on an individual policy basis or the cash equivalent. 

  

	 	iii.	“Good Reason” exists if, without Executive’s express written consent, the Bank materially breaches any of its obligations under this Agreement. Without limitation,
such a material breach will occur upon any of the following: 

  

	 	(1)	A material reduction in Executive’s responsibilities or authority in connection with his employment with the Bank; 

  

	 	(2)	Assignment to Executive of duties of a non-executive nature or duties for which he is not reasonably equipped by his skills and experience; 

  

	 	(3)	Failure of Executive to be nominated or renominated to the Board to the extent Executive is a Board member prior to the Effective Date; 

  

	 	(4)	A reduction in salary or benefits contrary to the terms of this Agreement, or, following a Change in Control as defined in Section 12 of this Agreement, any reduction in salary
or material reduction in benefits below the amounts Executive was entitled to receive prior to the Change in Control; 

  

	 	(5)	Termination of incentive and benefit plans, programs or arrangements, or reduction of Executive’s participation, to such an extent as to materially reduce their aggregate value
below their aggregate value as of the Effective Date; 

  

	 	(6)	A requirement that Executive relocate his principal business office or his principal place of residence outside of the area consisting of a twenty-five (25) mile radius from
the current main office and any branch of the Bank, or the assignment to Executive of duties that would reasonably require such a relocation; or 

  

	 	(7)	Liquidation or dissolution of the Bank. 

  

	 	iv.	Notwithstanding the foregoing, a reduction or elimination of Executive’s benefits under one or more benefit plans maintained by the Bank as part of a good faith, overall
reduction or elimination of such plans or benefits, applicable to all participants in a manner that does not discriminate against Executive (except as such discrimination may be necessary to comply with law), will not constitute an event of Good
Reason or a material breach of this Agreement, provided that benefits of the same type or to the same general extent as those offered under such plans prior to the reduction or elimination are not available to other officers of the Bank or any
affiliate under a plan or plans in or under which Executive is not entitled to participate. 

  

	 	g.	Continuing Covenant Not to Compete or Interfere with Relationships. Regardless of anything herein to the contrary, following a termination by the Bank or Executive pursuant
to Section 11(e) or 11(f): 

  

	 	i.	Executive’s obligations under Section 10(c) of this Agreement will continue in effect; and 

  

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	 	ii.	During the period ending on the first anniversary of such termination, Executive will not serve as an officer, director or employee of any bank holding company, bank, savings
association, savings and loan holding company, mortgage company or other financial institution that offers products or services competing with those offered by the Bank from any office within thirty-five (35) miles from the main office or any
branch of the Bank and, further, Executive will not interfere with the relationship of the Bank, its subsidiaries or affiliates and any of their employees, agents, or representatives. 

  

	 	h.	To the extent Executive is a member of the Board on the date of termination of employment with the Bank, Executive will resign from the Board immediately following such termination
of employment with the Bank. Executive will be obligated to tender this resignation regardless of the method or manner of termination, and such resignation will not be conditioned upon any event or payment. 

 12. Termination in Connection with a Change in Control. 
  

	 	a.	For purposes of this Agreement, a “Change in Control” means any of the following events: 

  

	 	i.	Merger: Northeast Community Bancorp, Inc. (the “Company”) merges into or consolidates with another entity, or merges another corporation into the Company, and as a
result, less than a majority of the combined voting power of the resulting corporation immediately after the merger or consolidation is held by persons who were stockholders of the Company immediately before the merger or consolidation;

  

	 	ii.	Acquisition of Significant Share Ownership: There is filed, or is required to be filed, a report on Schedule 13D or another form or schedule (other than Schedule 13G)
required under Sections 13(d) or 14(d) of the Securities Exchange Act of 1934, as amended, if the schedule discloses that the filing person or persons acting in concert has or have become the beneficial owner of 25% or more of a class of the
Company’s voting securities, but this clause (ii) shall not apply to beneficial ownership of Company voting shares held in a fiduciary capacity by an entity of which the Company directly or indirectly beneficially owns 50% or more of its
outstanding voting securities; 

  

	 	iii.	Change in Board Composition: During any period of two consecutive years, individuals who constitute the Company’s Board of Directors at the beginning of the two-year
period cease for any reason to constitute at least a majority of the Company’s Board of Directors; provided, however, that for purposes of this clause (iii), each director who is first elected by the board (or first nominated by the board for
election by the members) by a vote of at least two-thirds (2/3) of the directors who were directors at the beginning of the two-year period shall be deemed to have also been a director at the beginning of such period; or

  

	 	iv.	Sale of Assets: The Company sells to a third party all or substantially all of its assets. 

  

	 	b.	 Termination. If within the period ending one year after a Change in Control, (i) the Bank terminates Executive’s employment Without Cause, or
(ii) Executive voluntarily terminates his employment With Good Reason, the Bank will, within ten calendar days of the termination of Executive’s employment, make a lump-sum cash payment to him equal to three times Executive’s average
“Annual Compensation” over the five (5) most recently completed calendar years, ending with the year immediately preceding the effective date of the Change in Control. “Annual Compensation” will include base salary and any
other taxable income, 

  

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including, but not limited to, amounts related to the granting, vesting or exercise of restricted stock or stock option awards, commissions, bonuses,
retirement benefits, director or committee fees and fringe benefits paid to Executive or accrued for Executive’s benefit. Annual Compensation will also include profit sharing, employee stock ownership plan and other retirement contributions or
benefits, including to any tax-qualified plan or arrangement (whether or not taxable) made or accrued on behalf of Executive for such year. The cash payment made under this Section 12(b) shall be made in lieu of any payment also required under
Section 11(f) of this Agreement because of Executive’s termination of employment, however, Executive’s rights under Section 11(f) are not otherwise affected by this Section 12. Following termination of employment, executive
will also continue to participate in any benefit plans of the Bank that provide medical, dental and life insurance coverage upon terms no less favorable than the most favorable terms provided to senior executives. If the Bank cannot provide such
coverage because Executive is no longer an employee, the Bank will provide Executive with comparable coverage on an individual basis or the cash equivalent. The medical, dental and life insurance coverage provided under this Section 12(b) shall
cease upon the earlier of: (i) Executive’s death; (ii) Executive’s employment by another employer other than one of which he is the majority owner; or (iii) thirty-six (36) months after his termination of employment.

  

	 	c.	The provisions of Section 12 and Sections 14 through 26, including the defined terms used in such sections, shall continue in effect until the later of the expiration of this
Agreement or one year following a Change in Control. 

  

	 	d.	Notwithstanding anything in this Section 12 to the contrary, a “Change in Control” for purposes of this Agreement shall not include any corporate restructuring
transaction by the Bank, including, but not limited to, a mutual to stock conversion, provided that the Board of Directors of the Bank immediately preceding such transaction constitutes at least a majority of the Board of Directors of the Bank after
such transaction. 

 13. Indemnification and Liability Insurance. 
  

	 	a.	Indemnification. The Bank agrees to indemnify Executive (and his heirs, executors, and administrators), and to advance expenses related to this indemnification, to the
fullest extent permitted under applicable law and regulations against any and all expenses and liabilities that Executive reasonably incurs in connection with or arising out of any action, suit, or proceeding in which he may be involved by reason of
his service as a director or Executive of the Bank or any of its subsidiaries or affiliates (whether or not he continues to be a director or Executive at the time of incurring any such expenses or liabilities). Covered expenses and liabilities
include, but are not limited to, judgments, court costs, and attorneys’ fees and the costs of reasonable settlements, subject to Board approval, if the action is brought against Executive in his capacity as an Executive or director of the Bank
or any of its subsidiaries. Indemnification for expenses will not extend to matters related to Executive’s termination for Cause. Notwithstanding anything in this Section 13(a) to the contrary, the Bank will not be required to provide
indemnification prohibited by applicable law or regulation. The obligations of this Section 13 will survive the term of this Agreement by a period of six (6) years. 

  

	 	b.	Insurance. During the period for which the Bank must indemnify Executive, the Bank will provide Executive (and his heirs, executors, and administrators) with coverage under a
directors’ and officers’ liability policy at the Bank’s expense, that is at least equivalent to the coverage provided to directors and senior executives of the Bank. 

  

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 14. Reimbursement of Executive’s Expenses to Enforce this Agreement. The Bank will
reimburse Executive for all out-of-pocket expenses, including, without limitation, reasonable attorneys’ fees, incurred by Executive in connection with his successful enforcement of the Bank’s obligations under this Agreement. Successful
enforcement means the grant of an award of money or the requirement that the Bank take some specified action: (i) as a result of court order; or (ii) otherwise following an initial failure of the Bank to pay money or take action promptly
following receipt of a written demand from Executive stating the reason that the Bank must make payment or take action under this Agreement. 
 15. Limitation of Benefits Under Certain Circumstances. If the payments and benefits pursuant to Section 12 of this Agreement, either alone or together with other payments and benefits Executive has the right to receive
from the Bank, would constitute a “parachute payment” under Section 280G of the Internal Revenue Code of 1986, as amended (the “Code”), the payments and benefits pursuant to Section 12 shall be reduced or revised, in
the manner determined by Executive, by the amount, if any, which is the minimum necessary to result in no portion of the payments and benefits under Section 12 being non-deductible to the Bank pursuant to Section 280G of the Code and
subject to the excise tax imposed under Section 4999 of the Code. The Bank’s independent public accountants will determine any reduction in the payments and benefits to be made pursuant to Section 12; the Bank will pay for the
accountant’s opinion. If the Bank and/or Executive do not agree with the accountant’s opinion, the Bank will pay to Executive the maximum amount of payments and benefits pursuant to Section 12, as selected by Executive, that the
opinion indicates have a high probability of not causing any of the payments and benefits to be non-deductible to the Bank and subject to the imposition of the excise tax imposed under Section 4999 of the Code. The Bank may also request, and
Executive has the right to demand that the Bank request, a ruling from the IRS as to whether the disputed payments and benefits pursuant to Section 12 have such tax consequences. The Bank will promptly prepare and file the request for a ruling
from the IRS, but in no event will the Bank make this filing later than thirty (30) days from the date of the accountant’s opinion referred to above. The request will be subject to Executive’s approval prior to filing; Executive shall
not unreasonably withhold his approval. The Bank and Executive agree to be bound by any ruling received from the IRS and to make appropriate payments to each other to reflect any IRS rulings, together with interest at the applicable federal rate
provided for in Section 7872(f)(2) of the Code. Nothing contained in this Agreement shall result in a reduction of any payments or benefits to which Executive may be entitled upon termination of employment other than pursuant to Section 12
hereof, or a reduction in the payments and benefits specified in Section 12, below zero. 
 16. Injunctive Relief. Upon a
breach or threatened breach of Section 11(g) of this Agreement or the prohibitions upon disclosure contained in Section 10(c) of this Agreement, the parties agree that there is no adequate remedy at law for such breach, and the Bank shall
be entitled to injunctive relief restraining Executive from such breach or threatened breach, but such relief shall not be the exclusive remedy for a breach of this Agreement. The parties further agree that Executive, without limitation, may seek
injunctive relief to enforce the obligations of the Bank under this Agreement. 
 17. Successors and Assigns. 
  

	 	a.	This Agreement shall inure to the benefit of and be binding upon any corporate or other successor of the Bank which shall acquire, directly or indirectly, by merger, consolidation,
purchase or otherwise, all or substantially all of the assets or stock of the Bank. 

  

	 	b.	Since the Bank is contracting for the unique and personal skills of Executive, Executive shall not assign or delegate his rights or duties under this Agreement without first
obtaining the written consent of the Bank. 

 18. No Mitigation. Executive shall not be required to mitigate the
amount of any payment provided for in this Agreement by seeking other employment or otherwise and no such payment shall be offset or reduced by the amount of any compensation or benefits provided to Executive in any subsequent employment.

  

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 19. Notices. All notices, requests, demands and other communications in connection with
this Agreement shall be made in writing and shall be deemed to have been given when delivered by hand or 48 hours after mailing at any general or branch United States Post Office, by registered or certified mail, postage prepaid, addressed to the
Bank at their principal business offices and to Executive at his home address as maintained in the records of the Bank. 
 20. No Plan
Created by this Agreement. Executive and the Bank expressly declare and agree that this Agreement was negotiated among them and that no provision or provisions of this Agreement are intended to, or shall be deemed to, create any plan for
purposes of the Employee Retirement Income Security Act of 1974 (“ERISA”) or any other law or regulation, and each party expressly waives any right to assert the contrary. Any assertion in any judicial or administrative filing, hearing, or
process that an ERISA plan was created by this Agreement shall be deemed a material breach of this Agreement by the party making the assertion. 
 21. Amendments. No amendments or additions to this Agreement shall be binding unless made in writing and signed by all of the parties, except as herein otherwise specifically provided. 
 22. Applicable Law. Except to the extent preempted by federal law, the laws of the State of New York shall govern this Agreement in all
respects, whether as to its validity, construction, capacity, performance or otherwise. 
 23. Severability. The provisions of
this Agreement shall be deemed severable and the invalidity or unenforceability of any one provision shall not affect the validity or enforceability of the other provisions of this Agreement. 
 24. Headings. Headings contained in this Agreement are for convenience of reference only. 
 25. Entire Agreement. This Agreement, together with any modifications subsequently agreed to in writing by the parties, shall constitute
the entire agreement among the parties with respect to the foregoing subject matter, other than written agreements applicable to specific plans, programs or arrangements described in Sections 5 and 6. 
 26. Required Provisions. In the event any of the foregoing provisions of this Agreement conflict with the terms of this Section 26,
this Section 26 shall prevail. 
  

	 	a.	The Bank’s board of directors may terminate Executive’s employment at any time, but any termination by the Bank, other than termination for Cause, shall not prejudice
Executive’s right to compensation or other benefits under this Agreement. Executive shall not have the right to receive compensation or other benefits for any period after termination for Cause as defined in Section 11(d) of this
Agreement. 

  

	 	b.	If Executive is suspended from office and/or temporarily prohibited from participating in the conduct of the Bank’s affairs by a notice served under Section 8(e)(3) or
8(g)(1) of the Federal Deposit Insurance Act, 12 U.S.C. Section 1818(e)(3) or (g)(1), the Bank’s obligations under this contract shall be suspended as of the date of service, unless stayed by appropriate proceedings. If the charges in the
notice are dismissed, the Bank may, in its discretion: (i) pay Executive all or part of the compensation withheld while their contract obligations were suspended; and (ii) reinstate (in whole or in part) any of the obligations which were
suspended. 

  

	 	c.	 If Executive is removed and/or permanently prohibited from participating in the conduct of the Bank’s affairs by an order issued under Section 8(e)(4) or
8(g)(1) of the Federal Deposit 

  

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Insurance Act, 12 U.S.C. Section 1818(e)(4) or (g)(1), all obligations of the Bank under this contract shall terminate as of the effective date of the
order, but vested rights of the contracting parties shall not be affected. 

  

	 	d.	If the Bank is in default as defined in Section 3(x)(1) of the Federal Deposit Insurance Act, 12 U.S.C. Section 1813(x)(1), all obligations under this contract shall
terminate as of the date of default, but this paragraph shall not affect any vested rights of the contracting parties. 

  

	 	e.	All obligations under this contract shall terminate, except to the extent determined that continuation of the contract is necessary for the continued operation of the institution:
(i) by the Director of the OTS (or his designee) at the time the FDIC enters into an agreement to provide assistance to or on behalf of the Bank under the authority contained in Section 13(c) of the Federal Deposit Insurance Act, 12 U.S.C.
Section 1823(c), or (ii) by the Director of the OTS (or his designee) at the time the Director (or his designee) approves a supervisory merger to resolve problems related to the operations of the Bank or when the Bank is determined by the
Director to be in an unsafe or unsound condition. Any rights of the parties that have already vested, however, shall not be affected by such action. 

  

	 	f.	Any payments made to Executive pursuant to this Agreement, or otherwise, are subject to and conditioned upon their compliance with 12 U.S.C. Section 1828(k) and FDIC Regulation
12 C.F.R. Part 359, Golden Parachute and Indemnification Payments. 

 IN WITNESS WHEREOF, the parties hereto have
executed this Agreement on July 5, 2006. 
  

							
	ATTEST:	 		 	NORTHEAST COMMUNITY BANK
				
	/s/ Anne Stevenson - DeBlasi	 		 	By:	 	/s/ Linda M. Swan
	Witness	 		 		 	For the Entire Board of Directors
			
	WITNESS:	 		 	EXECUTIVE
				
	/s/ Anne Stevenson - DeBlasi	 		 	By:	 	/s/ Salvatore Randazzo
		 		 		 	Salvatore Randazzo

  

 10Fifth Modification to Business Loan

 Exhibit 10.1 
 FIFTH MODIFICATION TO BUSINESS LOAN 
 AND SECURITY AGREEMENT AND OTHER LOAN DOCUMENTS

 THIS FIFTH MODIFICATION TO BUSINESS LOAN AND SECURITY AGREEMENT AND OTHER LOAN DOCUMENTS (this
“Modification”), dated as of May 24, 2006, is made by and among (i) Citizens Bank of Pennsylvania, a Pennsylvania state chartered bank (“Citizens Bank”), acting in its capacity as agent for the Lenders (the
“Agent”); (ii) Citizens Bank, acting in its individual capacity as Swing Line Lender (the “Swing Line Lender”); (iii) Citizens Bank, acting in its individual capacity as a Lender and First Horizon Bank, a division of
First Tennessee Bank National Association (“First Horizon” and collectively with Citizens Bank, acting in its individual capacity as a Lender, the “Lenders”); and (iv) Opinion Research Corporation, a Delaware corporation,
Macro International Inc., a Delaware corporation, Social and Health Services, Ltd., a Maryland corporation, ORC Holdings, Ltd., an English Company, O.R.C. International Ltd., an English Company, and any other “Borrower” party to the
hereinafter referenced Loan Agreement from time to time (the “Borrowers”)1. Capitalized terms used but not
defined herein shall have the meanings attributed to such terms in the Loan Agreement. 
 W I T N E
S S E T H    T H A T: 
 WHEREAS, on
May 4, 2004, the Lenders extended to the Borrowers loans and certain other financial accommodations (collectively, the “Original Loan”) in the aggregate maximum principal amount of Thirty-five Million and No/100 Dollars
($35,000,000.00) pursuant to the terms and conditions of a certain Business Loan and Security Agreement dated as of May 4, 2004 (as modified by the hereinafter referenced First Modification, Second Modification, Third Modification, Fourth
Modification, this Modification, and as the same may be further modified or amended from time to time, the “Loan Agreement”), by and among the Borrowers, the Agent, the Swing Line Lender and the Lenders; and 
 WHEREAS, pursuant to the terms of a certain First Modification to Business Loan and Security Agreement and Other Loan Documents dated
March 15, 2005 (the “First Modification”), the aggregate maximum principal amount of the Original Loan was increased (as increased, the “Loan”) from Thirty-five Million and No/100 Dollars ($35,000,000.00) to Fifty Million
and No/100 Dollars ($50,000,000.00) by the extension to the Borrowers of a new term loan in the aggregate original principal amount of Fifteen Million and No/100 Dollars ($15,000,000.00); and 
 WHEREAS, pursuant to the terms of a certain Second Modification to Business Loan and Security Agreement and Other Loan Documents dated
July 29, 2005 (the “Second Modification”), the Loan was modified to permit the Borrowers to obtain financing in the form of unsecured senior subordinated debt from The Royal Bank of Scotland plc; and 
 WHEREAS, pursuant to the terms of a certain Third Modification to Business Loan and Security Agreement and Other Loan Documents dated
November 30, 2005 (the “Third Modification”), the Loan was further modified to, among other things, reallocate the Loan among the Lenders; and 
 WHEREAS, pursuant to the terms of a certain Fourth Modification to Business Loan and Security Agreement and Other Loan Documents dated January 18, 2006, but effective for all purposes as of
December 31, 2005 (the “Fourth Modification”), the Loan was further modified to, among other things, revise certain financial covenants of the Borrowers set forth in the Loan Agreement; and 
  

	1	Note: The membership interests in ORC ProTel, LLC, a Delaware limited liability company, were sold by Opinion Research Corporation on December 31, 2005, and ORC
ProTel, LLC is no longer a Borrower. 

 WHEREAS, the Loan is currently evidenced by (i) a certain Revolving Promissory Note
dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “Citizens Revolving Note”), made by the Borrowers and payable to the order of Citizens Bank
(acting in its capacity as a Lender) in the maximum principal amount of Twenty Million and No/100 Dollars ($20,000,000.00), (ii) a certain Revolving Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications,
amendments, replacements and substitutions thereof or therefor, the “First Horizon Revolving Note”), made by the Borrowers and payable to the order of First Horizon in the maximum principal amount of Fifteen Million and No/100 Dollars
($15,000,000.00), (iii) a certain Swing Line Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “Swing Line Note” and
together with the Citizens Revolving Note and the First Horizon Revolving Note, the “Revolving Notes”) made by the Borrowers and payable to the order of Citizens Bank (acting in its capacity as the Swing Line Lender), in the maximum
principal amount of Five Million and No/100 Dollars ($5,000,000.00), and (iv) a certain Amended, Restated and Consolidated Term Promissory Note dated November 30, 2005 (together with all extensions, renewals, modifications, amendments,
replacements and substitutions thereof or therefor, the “Citizens Term Note” and together with the Revolving Notes, the “Notes”), made by the Borrowers and payable to the order of Citizens Bank (acting in its capacity as a
Lender) in the original principal amount of Fifteen Million and No/100 Dollars ($15,000,000.00), each secured by, among other things, (a) the Collateral described in the Loan Agreement and (b) certain collateral documents, instruments and
agreements executed, issued and/or delivered by one or more of the Borrowers to the Agent for the ratable benefit of the Lenders, in connection with the Loan; and 
 WHEREAS, the Borrowers have requested, and the Agent and Lenders have agreed, to (a) extend the Maturity Date of the Revolving Notes from May 3, 2007 to April 30, 2009; and (b) to
revise certain of the financial covenants of the Borrowers set forth in the Loan Agreement, as hereinafter provided, and subject to the terms and conditions hereinafter set forth. 
 NOW THEREFORE, for Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto agree as follows: 
 1. The foregoing recitals are hereby incorporated herein by this
reference and made a part hereof, with the same force and effect as if fully set forth herein. 
 2. Subject to the terms and
provisions of this Modification, the Maturity Date of the Revolving Notes is being extended from May 3, 2007 to April 30, 2009. Simultaneously with the Borrowers’ execution and delivery of this Modification, the Borrowers shall
execute and deliver to the Agent (a) certain Allonges and Modifications for each of the Revolving Notes, in form and substance satisfactory to the Agent and Lenders in all respects, which shall evidence the extension of the stated Maturity Date
of the Revolving Notes from May 3, 2007 to April 30, 2009; (b) certified resolutions and consents, authorizing the execution, delivery and performance of this Modification (and related documents) by the Borrowers, and the transactions
contemplated hereby and thereby; (c) such other documents, instruments and agreements as the Agent may reasonably request; (d) a consent of The Royal Bank of Scotland plc (“RBS”) authorizing the execution and performance of this
Modification; and (e) a fully executed copy of that certain Second Amendment to Senior Subordinated Note Purchase Agreement (“Second Amendment”) among the Borrowers and RBS, and a confirmation that all of the conditions precedent
therein have been satisfied or waived. 
  

 2 

 3. The definition of “Applicable Percentage” set forth in the “Certain
Definitions” section of the Loan Agreement is hereby deleted in its entirety and the following substituted in lieu thereof: 
 ““Applicable Percentage” shall mean (i) from and after the date hereof through and including September 30, 2006, seventy-five percent (75%), (ii) from and after October 1, 2006 through and including
May 31, 2007, sixty percent (60%) and (iii) from and after June 1, 2007, fifty percent (50%).” 
 4.
Sections 6.15(c) and 6.15(f) set forth in the Loan Agreement are hereby deleted in their entirety, and the following substituted in lieu thereof: 
 “(c) Leverage Ratio. The Borrowers and the Non-Borrower Subsidiaries will maintain, on a consolidated basis, for each quarter ending during the periods specified below, a Leverage Ratio of not more than the following:

  

			
	 Period
	  	Maximum Leverage Ratio
	 From April 1, 2006 through September 30, 2006
	  	4.25 to 1.00
	 From October 1, 2006 through September 30, 2007
	  	4.00 to 1.00
	 From and after October 1, 2007
	  	3.75 to 1.00

 For purposes of the foregoing, “Leverage Ratio” shall mean, for each measurement period,
the ratio of the Borrower’s and the Non-Borrower Subsidiaries’ Total Debt to EBITDA. The Leverage Ratio shall be measured on the last day of each fiscal quarter throughout the term of the Loan.” 
 “(f) Senior Debt Leverage Ratio. The Borrowers and the Non-Borrower Subsidiaries will maintain, on a consolidated basis, for each quarter
ending during the periods specified below, a Senior Debt Leverage Ratio of not more than the following: 
  

			
	 Period
	  	Maximum Leverage Ratio
	 From April 1, 2006 through September 30, 2007
	  	3.00 to 1.00
	 From and after October 1, 2007
	  	2.75 to 1.00

 For purposes of the foregoing, “Senior Debt Leverage Ratio” shall mean, for each
measurement period, the ratio of the total amount of the outstanding Loans to EBITDA. The Senior Debt Leverage Ratio shall be measured on the last day of each fiscal quarter throughout the term of the Loan.” 
 5. Exhibit 5 attached to the Loan Agreement is hereby deleted in its entirety, and Exhibit 5
attached to this Modification substituted in lieu thereof. 
  

 3 

 6. The Agent hereby acknowledges and consents to the modifications of the Leverage Ratio
as proposed by RBS in the Second Amendment. 
 7. Simultaneously with the Borrowers’ execution and delivery of this
Modification (and as a condition precedent to the effectiveness of this Modification), the Borrowers shall (a) pay to the Agent (for the ratable benefit of the Lenders), in immediately available funds, an administrative fee in the amount of One
Hundred Twenty-five Thousand and No/100 Dollars ($125,000.00), which fee the Borrowers acknowledge has been fully earned by the Lenders; (b) pay to the Agent, in immediately available funds, all of the Agent’s and Lenders’ costs and
expenses associated with this Modification and the transactions referenced herein or contemplated hereby, including, without limitation, the Agent’s and Lenders’ reasonable legal fees and expenses; and (c) deliver to the Agent the
other documents, instruments and agreements referenced herein. 
 8. The Borrowers hereby represent, warrant, acknowledge and
agree that as of the date hereof (a) all accrued and unpaid interest and fees payable with respect to the Revolving Facility, the Term Facility, the Swing Line Outstandings and all Letters of Credit have been paid through the date hereof;
(b) the Term Facility has a current outstanding principal balance of Twelve Million and 00/100 Dollars ($12,000,000.00); (c) after giving effect to the transactions contemplated hereby, there are no set-offs or defenses against and no
defaults under the Loan Agreement, any of the Notes or any other Loan Document; (d) after giving effect to the transactions contemplated hereby, no act, event or condition has occurred which, with notice or the passage of time, or both, would
constitute a default under the Loan Agreement, any of the Notes or any other Loan Document; (e) all of the representations and warranties of the Borrowers contained in the Loan Agreement expressly qualified by a “materiality” standard
are true and correct in all respects as of the date hereof, and all of the representations and warranties of the Borrowers contained in the Loan Agreement not expressly qualified by a “materiality” standard are true and correct in all
material respects as of the date hereof (except with respect to those changes in facts and circumstances which are expressly permitted by the terms of the Loan Agreement or to the extent that such representations and warranties expressly relate
solely to an earlier date); and (f) all schedules attached to the Loan Agreement with respect to any particular representation and warranty of the Borrowers set forth in the Loan Agreement (as modified) remain true, accurate and complete, as
updated in writing to the Agent as of the date of this Modification. 
 9. The Borrowers, and their respective
representatives, successors and assigns, hereby jointly and severally, knowingly and voluntarily RELEASE, DISCHARGE, and FOREVER WAIVE and RELINQUISH any and all claims, demands, obligations, liabilities, defenses, affirmative defenses, setoffs,
counterclaims, actions, and causes of action of whatsoever kind or nature, whether known or unknown, which they have, may have, or might have or may assert now or in the future against the Agent and/or the Lenders directly or indirectly, arising out
of, based upon, or in any manner connected with any transaction, event, circumstance, action, failure to act, or occurrence of any sort or type, in each case related to, arising from or in connection with the Loan, whether known or unknown, and
which occurred, existed, was taken, permitted, or begun prior to the date hereof (including, without limitation, any claim, demand, obligation, liability, defense, counterclaim, action or cause of action relating to or arising from the grant by the
Borrowers to the Agent and/or the Lenders of a security interest in or encumbrance on collateral that is, was or may be subject to, or an agreement by which the Borrowers are bound and which contains a prohibition on further mortgaging or
encumbering the same). The Borrowers hereby acknowledge and agree that the execution of this Modification by the Agent and the Lenders shall not constitute an acknowledgment of or an admission by the Agent and/or the Lenders of the existence of any
such claims or of liability for any matter or precedent upon which any liability may be asserted. 
 10. Except as expressly
set forth herein, nothing contained in this Modification is intended to or shall otherwise act to nullify, discharge, or release any obligation incurred in connection with the Notes, 

  

 4 

 
the Loan Agreement and/or the other Loan Documents or to waive or release any collateral given by the Borrowers to secure the Notes, nor shall this
Modification be deemed or considered to operate as a novation of the Notes, the Loan Agreement or the other Loan Documents. Except to the extent of any express conflict with this Modification or except as otherwise expressly contemplated by this
Modification, all of the terms and conditions of the Notes, the Loan Agreement and the other Loan Documents shall remain in full force and effect, and the same are hereby expressly approved, ratified and confirmed. In the event of any express
conflict between the terms and conditions of the Notes, the Loan Agreement or the other Loan Documents and this Modification, this Modification shall be controlling and the terms and conditions of such other documents shall be deemed to be amended
to conform with this Modification. 
 11. If any term, condition, or any part thereof, of this Modification, the Loan
Agreement or of the other Loan Documents shall for any reason be found or held to be invalid or unenforceable by any court or governmental agency of competent jurisdiction, such invalidity or unenforceability shall not affect the remainder of such
term, provision or condition nor any other term, provision, or condition of this Modification, the Loan Agreement and the other Loan Documents, and this Modification, the Loan Agreement and the other Loan Documents shall survive and be construed as
if such invalid or unenforceable term, provision or condition had not been contained therein. 
 12. The Borrowers acknowledge
that, at all times prior to and through the date hereof, the Agent and the Lenders have acted in good faith and have conducted themselves in a commercially reasonable manner in its relationship with the Borrowers in connection with this Modification
and in connection with the obligations of the Borrowers to the Agent and the Lenders under the Loan; the Borrowers hereby waiving and releasing any claims to the contrary. 
 13. The Borrowers hereby acknowledge and agree that, from and after the date hereof, all references to the “Loan Agreement” set
forth in any Loan Document shall mean the Loan Agreement, as modified pursuant to the First Modification, the Second Modification, the Third Modification, the Fourth Modification and this Modification, and that except as expressly modified hereby,
the Loan Agreement shall be and remain unchanged and in full force and effect, and the same is hereby expressly approved, ratified and confirmed. 
 14. The Borrowers acknowledge (a) that they have participated in the negotiation of this Modification, and no provision of this Modification shall be construed against or interpreted to the disadvantage of any
party hereto by any court or other governmental or judicial authority by reason of such party having or being deemed to have structured, dictated or drafted such provision; (b) that each has had access to an attorney of its choosing in the
negotiation of the terms of and in the preparation and execution of this Modification, and each has had the opportunity to review, analyze, and discuss with its counsel this Modification, and the underlying factual matters relevant to this
Modification, for a sufficient period of time prior to the execution and delivery hereof; (c) that all of the terms of this Modification were negotiated at arm’s length; (d) that this Modification was prepared and executed without
fraud, duress, undue influence, or coercion of any kind exerted by any of the parties upon the others; and (e) that the execution and delivery of this Modification by each of the Borrowers is its free and voluntary act and deed for the purposes
contained herein. 
 15. This Modification shall be governed by the laws of the State of Maryland, and shall be binding upon
and inure to the benefit of the parties hereto and their respective successors and assigns. 
 16. This Modification may be
executed in any number of counterparts, each of which shall be deemed an original and all of which together shall be deemed one and the same instrument. Signature pages may be exchanged by facsimile and each party hereto agrees to be bound by its
facsimile signature. 
  

 5 

 IN WITNESS WHEREOF, the undersigned have executed this Modification as of the date first
above written. 
  

			
	 LENDER(S):

	
	 CITIZENS BANK OF PENNSYLVANIA, a
 Pennsylvania state chartered bank

		
	 By:
	 	 /s/ Derek Whitwer
  

	 Name:
	 	 Derek Whitwer
  

	 Title:
	 	 Vice President
  

  

			
	 FIRST HORIZON BANK, a division of First
 Tennessee Bank National Association

		
	 By:
	 	 /s/ Gill Waller
  

	 Name:
	 	 Gill Waller
  

	 Title:
	 	 Senior Vice President
  

  

			
	 AGENT:

	
	 CITIZENS BANK OF PENNSYLVANIA, a
 Pennsylvania state chartered bank

		
	 By:
	 	 /s/ Derek Whitwer
  

	 Name:
	 	 Derek Whitwer
  

	 Title:
	 	 Vice President
  

  
  

							
	 ACKNOWLEDGED AND AGREED:

			
	 BORROWERS:
	 		 	
		
	 OPINION RESEARCH CORPORATION, a Delaware corporation
	 	
			
	 By:
	 	 /s/ Douglas L. Cox
  
	 	
	 Name:
	 	 Douglas L. Cox
  
	 	
	 Title:
	 	 Secretary
  
	 	

							
	 MACRO INTERNATIONAL INC., a Delaware corporation
	 	
				
	 By:
	 	 /s/ Douglas L. Cox
  
	 		 	
	 Name:
	 	 Douglas L. Cox
  
	 		 	
	 Title:
	 	 Assistant Secretary
  
	 		 	
		
	 SOCIAL AND HEALTH SERVICES, LTD., a Maryland corporation
	 	
				
	 By:
	 	 /s/ Kevin P. Croke
  
	 		 	
	 Name:
	 	 Kevin P. Croke
  
	 		 	
	 Title:
	 	 Secretary
  
	 		 	
		
	 ORC HOLDINGS, LTD., an English company
	 	
				
	 By:
	 	 /s/ Kevin P. Croke
  
	 		 	
	 Name:
	 	 Kevin P. Croke
  
	 		 	
	 Title:
	 	 Designated Signer
  
	 		 	
		
	 O.R.C. INTERNATIONAL LTD, an English company
	 	
				
	 By:
	 	 /s/ Kevin P. Croke
  
	 		 	
	 Name:
	 	 Kevin P. Croke
  
	 		 	
	 Title:
	 	 Designated Signer
  
	 		 	

 ALLONGE AND SECOND MODIFICATION OF REVOLVING PROMISSORY NOTE 
 THIS ALLONGE AND SECOND MODIFICATION OF REVOLVING PROMISSORY NOTE (this “Allonge”) dated as of May 24, 2006, is made by and
among (i) Opinion Research Corporation, a Delaware corporation, Macro International Inc., a Delaware corporation, Social and Health Services, Ltd., a Maryland corporation, ORC Holdings, Ltd., an English company, O.R.C. International Ltd., an
English company, and each other person or entity hereafter joined as a “Borrower” party to the hereinafter referenced Loan Agreement (collectively, the “Borrowers”), (ii) Citizens Bank of Pennsylvania, a Pennsylvania state
chartered bank (“Citizens Bank”), and (iii) Citizens Bank, acting in its capacity as agent (the “Agent”) for the Lender parties to the Loan Agreement. Capitalized terms used but not defined herein shall have the meanings
attributed to such terms in that certain Business Loan and Security Agreement dated as of May 4, 2004 (as amended, modified or restated from time to time, the “Loan Agreement”) by and among (a) the Borrowers, (b) the Agent,
(c) Citizens Bank, acting in its capacity as Swing Line Lender, and (d) First Horizon Bank, a division of First Tennessee Bank National Association (“First Horizon”), Citizens Bank, acting in its capacity as a Lender, and each
other “Lender” party thereto from time to time (collectively the “Lenders”). 
 W I T N
E S S E T H    T H A T : 
 WHEREAS, on May 4, 2004, the Lenders extended to the Borrowers loans and certain other financial accommodations (collectively, the “Original Loan”) in the aggregate maximum principal amount of Thirty-five
Million and No/100 Dollars ($35,000,000.00) pursuant to the terms and conditions of the Loan Agreement; and 
 WHEREAS,
pursuant to the terms of a certain First Modification to Business Loan and Security Agreement and Other Loan Documents dated March 15, 2005 (the “First Modification”), the aggregate maximum principal amount of the Original Loan was
increased (as increased, the “Loan”) from Thirty-five Million and No/100 Dollars ($35,000,000.00) to Fifty Million and No/100 Dollars ($50,000,000.00) by the extension to the Borrowers of a new term loan in the aggregate original principal
amount of Fifteen Million and No/100 Dollars ($15,000,000.00); and 
 WHEREAS, the Loan is currently evidenced by (i) a
certain Revolving Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “Citizens Revolving Note”), made by the Borrowers and
payable to the order of Citizens Bank (acting in its capacity as a Lender) in the maximum principal amount of Twenty Million and No/100 Dollars ($20,000,000.00), (ii) a certain Revolving Promissory Note dated May 4, 2004 (together with all
extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “First Horizon Revolving Note”), made by the Borrowers and payable to the order of First Horizon in the maximum principal amount of
Fifteen Million and No/100 Dollars ($15,000,000.00), (iii) a certain Swing Line Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the
“Swing Line Note” and together with the Citizens Revolving Note and the First Horizon Revolving Note, the “Revolving Notes”) made by the Borrowers and payable to the order of Citizens Bank (acting in its capacity as the Swing
Line Lender), in the maximum principal amount of Five Million and No/100 Dollars ($5,000,000.00), and (iv) a certain Amended, Restated and Consolidated Term Promissory Note dated November 30, 2005 (together with all extensions, renewals,
modifications, amendments, replacements and substitutions thereof or therefor, the “Citizens Term Note” and together with the Revolving Notes, the “Notes”), made by the Borrowers and payable to the order of Citizens Bank (acting

 
in its capacity as a Lender) in the original principal amount of Fifteen Million and No/100 Dollars ($15,000,000.00), each secured by, among other things,
(a) the Collateral described in the Loan Agreement and (b) certain collateral documents, instruments and agreements executed, issued and/or delivered by one or more of the Borrowers to the Agent for the ratable benefit of the Lenders, in
connection with the Loan; and 
 WHEREAS, pursuant to the terms of a certain Fifth Modification to Business Loan and Security
Agreement and Other Loan Documents of even date herewith (the “Fifth Modification”), the Borrowers, the Lenders and the Agent have agreed to, among other things, extend the stated Maturity Date of the Revolving Notes from May 3, 2007
to April 30, 2009; and 
 WHEREAS, the Borrowers, Citizens Bank (acting in its capacity as a Lender) and the Agent desire
to enter into this Allonge to evidence the extension of the Maturity Date of the Citizens Revolving Note, as hereinafter provided. 
 NOW
THEREFORE, for Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 1. The foregoing recitals are incorporated herein by this reference and made a part hereof, with the same force and effect as if fully set forth herein.

 2. The Maturity Date set forth in the Citizens Revolving Note is hereby extended from May 3, 2007 to April 30, 2009. 

3. To induce Citizens Bank (acting in its capacity as a Lender) to extend the Maturity Date set forth in the Citizens Revolving Note, the Borrowers
hereby jointly and severally represent and warrant that, as of the date hereof, (a) there are no set-offs or defenses against, and no defaults or Events of Default under, the Loan Agreement, the Notes or any other Loan Document, (b) there
exists no act, event or condition which, with notice or the passage of time, or both, would constitute a default or Event of Default under the Loan Agreement, the Notes or any other Loan Document, (c) all of the representations and warranties
of the Borrowers contained in the Loan Agreement expressly qualified by a “materiality” standard are true and correct in all respects as of the date hereof, and all of the representations and warranties of the Borrowers contained in the
Loan Agreement not expressly qualified by a “materiality” standard are true and correct in all material respects as of the date hereof (except with respect to those changes in facts and circumstances which are expressly permitted by the
terms of the Loan Agreement or to the extent that such representations and warranties expressly relate solely to an earlier date). 
 4. This
Allonge shall be physically annexed to the Citizens Revolving Note and shall evidence the extension of the Maturity Date of the Citizens Revolving Note. The Borrowers agree that this Allonge constitutes an amendment and modification of the Citizens
Revolving Note and not a novation of the indebtedness evidenced thereby. 
 5. Except as expressly set forth herein, nothing contained in this
Allonge is intended to or shall otherwise act to nullify, discharge, or release any obligation incurred in connection with the Citizens Revolving Note and/or any other Loan Document or to waive or release any Collateral given by the Borrowers to
secure the Citizens Revolving Note. Except to the extent of any express conflict with this 

  

 2 

 
Allonge or except as otherwise expressly contemplated by this Allonge, all of the terms and conditions of the Citizens Revolving Note shall remain in full
force and effect, and the same are hereby expressly approved, ratified and confirmed. In the event of any express conflict between the terms and conditions of the Citizens Revolving Note and this Allonge, this Allonge shall be controlling and the
terms and conditions of such other documents shall be deemed to be amended to conform with this Allonge. 
 6. If any term, provision,
condition, or any part of this Allonge shall for any reason be found or held to be invalid or unenforceable by any court or governmental agency of competent jurisdiction, such invalidity or unenforceability shall not affect the remainder of such
term, provision, condition or part nor any other term, provision, condition or part of this Allonge, and this Allonge shall survive and be construed as if such invalid or unenforceable term, provision, condition or part had not been contained
therein. 
 7. The Borrowers acknowledge that, at all times prior to and through the date hereof, Citizens Bank (acting in its capacity as a
Lender) has acted in good faith and has conducted itself in a commercially reasonable manner in its relationship with the Borrowers in connection with this Allonge and in connection with the obligations of the Borrowers to Citizens Bank (acting in
its capacity as a Lender) under the Loan; the Borrowers hereby waive and release any claims to the contrary. 
 8. This Allonge shall be
construed in accordance with the laws of the State of Maryland and shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. 
 9. This Allonge may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall be deemed one and
the same instrument. Signature pages may be exchanged by facsimile and each party hereto agrees to be bound by its facsimile signature. 
 [The Remainder of This Page Intentionally Left Blank] 
  

 3 

 IN WITNESS WHEREOF, the undersigned have executed this Allonge as of the day and year first above
written. 
  

											
	 WITNESS:
	 		 	 OPINION RESEARCH CORPORATION, a
 Delaware corporation
	 	
						
	 By:
	 	 /s/ Kevin P. Croke
  
	 		 	By:	 	 /s/ Douglas L. Cox
  
	 	
	 Name:
	 	 Kevin P. Croke
  
	 		 	Name:	 	 Douglas L. Cox
  
	 	
		 		 		 	Title:	 	 Secretary
  
	 	
				
		 		 		 	 MACRO INTERNATIONAL INC., a Delaware
 corporation

						
	 By:
	 	 /s/ Kevin P. Croke
  
	 		 	By:	 	 /s/ Douglas L. Cox
  
	 	
	 Name:
	 	 Kevin P. Croke
  
	 		 	Name:	 	 Douglas L. Cox
  
	 	
		 		 		 	Title:	 	 Assistant Secretary
  
	 	
					
		 		 		 	 SOCIAL AND HEALTH SERVICES, LTD., a
 Maryland corporation
	 	
						
	 By:
	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	 Name:
	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Secretary
  
	 	
					
		 		 		 	ORC HOLDINGS, LTD., an English company	 	
						
	 By:
	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	 Name:
	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Designated Signer
  
	 	
					
		 		 		 	 O.R.C. INTERNATIONAL LTD., an
 English company
	 	
						
	 By:
	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	 Name:
	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Designated Signer
  
	 	

			
	 CITIZENS BANK OF PENNSYLVANIA, a
 Pennsylvania state chartered bank, as a Lender

		
	 By:
	 	 /s/ Derek Whitwer
  

	 Name:
	 	 Derek Whitwer
  

	 Title:
	 	 Vice President
  

	
	 CITIZENS BANK OF PENNSYLVANIA, a
 Pennsylvania state chartered bank, as the Agent

		
	 By:
	 	 /s/ Derek Whitwer
  

	 Name:
	 	 Derek Whitwer
  

	 Title:
	 	 Vice President
  

 ALLONGE AND SECOND MODIFICATION OF REVOLVING PROMISSORY NOTE 
 THIS ALLONGE AND SECOND MODIFICATION OF REVOLVING PROMISSORY NOTE (this “Allonge”) dated as of May 24, 2006, is made by and
among (i) Opinion Research Corporation, a Delaware corporation, Macro International Inc., a Delaware corporation, Social and Health Services, Ltd., a Maryland corporation, ORC Holdings, Ltd., an English company, O.R.C. International Ltd., an
English company, and each other person or entity hereafter joined as a “Borrower” party to the hereinafter referenced Loan Agreement (collectively, the “Borrowers”), (ii) First Horizon Bank, a division of First Tennessee
Bank National Association (“First Horizon”), and (iii) Citizens Bank of Pennsylvania, a Pennsylvania state chartered bank (“Citizens Bank”), acting in its capacity as agent (the “Agent”) for the “Lender”
parties the Loan Agreement. Capitalized terms used but not defined herein shall have the meanings attributed to such terms in that certain Business Loan and Security Agreement dated as of May 4, 2004 (as amended, modified or restated from time
to time, the “Loan Agreement”) by and among (a) the Borrowers, (b) the Agent, (c) Citizens Bank, acting in its capacity as Swing Line Lender, and (d) First Horizon, Citizens Bank, acting in its capacity as a Lender, and
each other “Lender” party thereto from time to time (collectively the “Lenders”). 
 W I T
N E S S E T H    T H A T : 
 WHEREAS, on May 4, 2004, the Lenders extended to the Borrowers loans and certain other financial accommodations (collectively, the “Original Loan”) in the aggregate maximum principal amount of Thirty-five
Million and No/100 Dollars ($35,000,000.00) pursuant to the terms and conditions of the Loan Agreement; and 
 WHEREAS,
pursuant to the terms of a certain First Modification to Business Loan and Security Agreement and Other Loan Documents dated March 15, 2005 (the “First Modification”), the aggregate maximum principal amount of the Original Loan was
increased (as increased, the “Loan”) from Thirty-five Million and No/100 Dollars ($35,000,000.00) to Fifty Million and No/100 Dollars ($50,000,000.00) by the extension to the Borrowers of a new term loan in the aggregate original principal
amount of Fifteen Million and No/100 Dollars ($15,000,000.00); and 
 WHEREAS, the Loan is currently evidenced by (i) a
certain Revolving Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “Citizens Revolving Note”), made by the Borrowers and
payable to the order of Citizens Bank (acting in its capacity as a Lender) in the maximum principal amount of Twenty Million and No/100 Dollars ($20,000,000.00), (ii) a certain Revolving Promissory Note dated May 4, 2004 (together with all
extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “First Horizon Revolving Note”), made by the Borrowers and payable to the order of First Horizon in the maximum principal amount of
Fifteen Million and No/100 Dollars ($15,000,000.00), (iii) a certain Swing Line Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the
“Swing Line Note” and together with the Citizens Revolving Note and the First Horizon Revolving Note, the “Revolving Notes”) made by the Borrowers and payable to the order of Citizens Bank (acting in its capacity as the Swing
Line Lender), in the maximum principal amount of Five Million and No/100 Dollars ($5,000,000.00), and (iv) a certain Amended, Restated and Consolidated Term Promissory Note dated November 30, 2005 (together with all extensions, renewals,
modifications, amendments, replacements and substitutions thereof or therefor, the “Citizens Term Note” and together with the Revolving Notes, the “Notes”), made by the Borrowers and payable to the order of Citizens Bank (acting

 
in its capacity as a Lender) in the original principal amount of Fifteen Million and No/100 Dollars ($15,000,000.00), each secured by, among other things,
(a) the Collateral described in the Loan Agreement and (b) certain collateral documents, instruments and agreements executed, issued and/or delivered by one or more of the Borrowers to the Agent for the ratable benefit of the Lenders, in
connection with the Loan; and 
 WHEREAS, pursuant to the terms of a certain Fifth Modification to Business Loan and Security
Agreement and Other Loan Documents of even date herewith (the “Fifth Modification”), the Borrowers, the Lenders and the Agent have agreed to, among other things, extend the stated Maturity Date of the Revolving Notes from May 3, 2007
to April 30, 2009; and 
 WHEREAS, the Borrowers, First Horizon and the Agent desire to enter into this Allonge to
evidence the extension of the Maturity Date of the First Horizon Revolving Note, as hereinafter provided. 
 NOW THEREFORE, for Ten
Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 1. The foregoing recitals are incorporated herein by this reference and made a part hereof, with the same force and effect as if fully set forth herein. 
 2. The Maturity Date set forth in the First Horizon Revolving Note is hereby extended from May 3, 2007 to April 30, 2009. 
 3. To induce First Horizon to extend the Maturity Date set forth in the First Horizon Revolving Note, the Borrowers hereby jointly and severally represent
and warrant that, as of the date hereof, (a) there are no set-offs or defenses against, and no defaults or Events of Default under, the Loan Agreement, the Notes or any other Loan Document, (b) there exists no act, event or condition
which, with notice or the passage of time, or both, would constitute a default or Event of Default under the Loan Agreement, the Notes or any other Loan Document, (c) all of the representations and warranties of the Borrowers contained in the
Loan Agreement expressly qualified by a “materiality” standard are true and correct in all respects as of the date hereof, and all of the representations and warranties of the Borrowers contained in the Loan Agreement not expressly
qualified by a “materiality” standard are true and correct in all material respects as of the date hereof (except with respect to those changes in facts and circumstances which are expressly permitted by the terms of the Loan Agreement or
to the extent that such representations and warranties expressly relate solely to an earlier date). 
 4. This Allonge shall be physically
annexed to the First Horizon Revolving Note and shall evidence the extension of the Maturity Date of the First Horizon Revolving Note. The Borrowers agree that this Allonge constitutes an amendment and modification of the First Horizon Revolving
Note and not a novation of the indebtedness evidenced thereby. 
 5. Except as expressly set forth herein, nothing contained in this Allonge
is intended to or shall otherwise act to nullify, discharge, or release any obligation incurred in connection with the First Horizon Revolving Note and/or any other Loan Document or to waive or release any Collateral given by the Borrowers to secure
the First Horizon Revolving Note. Except to the extent of any express conflict with this Allonge or except as otherwise expressly contemplated by this Allonge, all of the terms and 

  

 2 

 
conditions of the First Horizon Revolving Note shall remain in full force and effect, and the same are hereby expressly approved, ratified and confirmed. In
the event of any express conflict between the terms and conditions of the First Horizon Revolving Note and this Allonge, this Allonge shall be controlling and the terms and conditions of such other documents shall be deemed to be amended to conform
with this Allonge. 
 6. If any term, provision, condition, or any part of this Allonge shall for any reason be found or held to be invalid or
unenforceable by any court or governmental agency of competent jurisdiction, such invalidity or unenforceability shall not affect the remainder of such term, provision, condition or part nor any other term, provision, condition or part of this
Allonge, and this Allonge shall survive and be construed as if such invalid or unenforceable term, provision, condition or part had not been contained therein. 
 7. The Borrowers acknowledge that, at all times prior to and through the date hereof, First Horizon has acted in good faith and has conducted itself in a commercially reasonable manner in its relationship with the
Borrowers in connection with this Allonge and in connection with the obligations of the Borrowers to First Horizon under the Loan; the Borrowers hereby waive and release any claims to the contrary. 
 8. This Allonge shall be construed in accordance with the laws of the State of Maryland and shall be binding upon and inure to the benefit of the parties
hereto and their respective successors and assigns. 
 9. This Allonge may be executed in any number of counterparts, each of which shall be
deemed an original and all of which together shall be deemed one and the same instrument. Signature pages may be exchanged by facsimile and each party hereto agrees to be bound by its facsimile signature. 
 [The Remainder of This Page Intentionally Left Blank] 
  

 3 

 IN WITNESS WHEREOF, the undersigned have executed this Allonge as of the day and year first above
written. 
  

											
	WITNESS:	 		 	 OPINION RESEARCH CORPORATION, a
 Delaware
corporation

						
	By:	 	 /s/ Kevin P. Croke
  
	 		 	By:	 	 /s/ Douglas L. Cox
  
	 	
	Name:	 	 Kevin P. Croke
  
	 		 	Name:	 	 Douglas L. Cox
  
	 	
		 		 		 	Title:	 	 Secretary
  
	 	
				
		 		 		 	 MACRO INTERNATIONAL INC., a Delaware
 corporation

						
	By:	 	 /s/ Kevin P. Croke
  
	 		 	By:	 	 /s/ Douglas L. Cox
  
	 	
	Name:	 	 Kevin P. Croke
  
	 		 	Name:	 	 Douglas L. Cox
  
	 	
		 		 		 	Title:	 	 Assistant Secretary
  
	 	
				
		 		 		 	 SOCIAL AND HEALTH SERVICES, LTD., a
 Maryland corporation

						
	By:	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	Name:	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Secretary
  
	 	
				
		 		 		 	ORC HOLDINGS, LTD., an English company
						
	By:	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	Name:	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Designated Signer
  
	 	
				
		 		 		 	 O.R.C. INTERNATIONAL LTD., an
 English
company

						
	By:	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	Name:	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Designated Signer
  
	 	

			
	 FIRST HORIZON BANK, a division of First Tennessee

Bank National Association, as a Lender

		
	 By:
	 	 /s/ Gill Waller
  

	 Name:
	 	 Gill Waller
  

	 Title:
	 	 Senior Vice President
  

	
	 CITIZENS BANK OF PENNSYLVANIA, a
 Pennsylvania state chartered bank, as the Agent

		
	 By:
	 	 /s/ Derek Whitwer
  

	 Name:
	 	 Derek Whitwer
  

	 Title:
	 	 Vice President
  

 ALLONGE AND FIRST MODIFICATION OF SWING LINE FACILITY PROMISSORY NOTE 
 THIS ALLONGE AND FIRST MODIFICATION OF SWING LINE FACILITY PROMISSORY NOTE (this “Allonge”) dated as of May 24, 2006, is
made by and among (i) Opinion Research Corporation, a Delaware corporation, Macro International Inc., a Delaware corporation, Social and Health Services, Ltd., a Maryland corporation, ORC Holdings, Ltd., an English company, O.R.C. International
Ltd., an English company, and each other person or entity hereafter joined as a “Borrower” party to the hereinafter referenced Loan Agreement (collectively, the “Borrowers”) (ii) Citizens Bank of Pennsylvania, a Pennsylvania
state chartered bank (“Citizens Bank”), acting in its capacity as the Swing Line Lender, and (iii) Citizens Bank, acting in its capacity as agent (the “Agent”) for the “Lender” parties to the Loan Agreement.
Capitalized terms used but not defined herein shall have the meanings attributed to such terms in that certain Business Loan and Security Agreement dated as of May 4, 2004 (as amended, modified or restated from time to time, the “Loan
Agreement”) by and among (a) the Borrowers, (b) the Agent, (c) Citizens Bank, acting in its capacity as Swing Line Lender, and (d) First Horizon Bank, a division of First Tennessee Bank National Association (“First
Horizon”), Citizens Bank, acting in its capacity as a Lender, and each other “Lender” party thereto from time to time (collectively the “Lenders”). 
 W I T N E S S E T H    T H A T : 
 WHEREAS, on May 4, 2004, the Lenders extended to the Borrowers loans and certain other financial accommodations (collectively, the
“Original Loan”) in the aggregate maximum principal amount of Thirty-five Million and No/100 Dollars ($35,000,000.00) pursuant to the terms and conditions of the Loan Agreement; and 
 WHEREAS, pursuant to the terms of a certain First Modification to Business Loan and Security Agreement and Other Loan Documents dated
March 15, 2005 (the “First Modification”), the aggregate maximum principal amount of the Original Loan was increased (as increased, the “Loan”) from Thirty-five Million and No/100 Dollars ($35,000,000.00) to Fifty Million
and No/100 Dollars ($50,000,000.00) by the extension to the Borrowers of a new term loan in the aggregate original principal amount of Fifteen Million and No/100 Dollars ($15,000,000.00); and 
 WHEREAS, the Loan is currently evidenced by (i) a certain Revolving Promissory Note dated May 4, 2004 (together with all
extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “Citizens Revolving Note”), made by the Borrowers and payable to the order of Citizens Bank (in its capacity as a Lender) in the
maximum principal amount of Twenty Million and No/100 Dollars ($20,000,000.00), (ii) a certain Revolving Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions
thereof or therefor, the “First Horizon Revolving Note”), made by the Borrowers and payable to the order of First Horizon in the maximum principal amount of Fifteen Million and No/100 Dollars ($15,000,000.00), (iii) a certain Swing
Line Promissory Note dated May 4, 2004 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the “Swing Line Note” and together with the Citizens Revolving Note and the
First Horizon Revolving Note, the “Revolving Notes”) made by the Borrowers and payable to the order of Citizens Bank (acting in its capacity as the Swing Line Lender), in the maximum principal amount of Five Million and No/100 Dollars
($5,000,000.00), and (iv) a certain Amended, Restated and Consolidated Term Promissory Note dated November 30, 2005 (together with all extensions, renewals, modifications, amendments, replacements and substitutions thereof or therefor, the
“Citizens Term Note” and together with the 

 
Revolving Notes, the “Notes”), made by the Borrowers and payable to the order of Citizens Bank (acting it its capacity as a Lender) in the original
principal amount of Fifteen Million and No/100 Dollars ($15,000,000.00), each secured by, among other things, (a) the Collateral described in the Loan Agreement and (b) certain collateral documents, instruments and agreements executed,
issued and/or delivered by one or more of the Borrowers to the Agent for the ratable benefit of the Lenders, in connection with the Loan; and 
 WHEREAS, pursuant to the terms of a certain Fifth Modification to Business Loan and Security Agreement and Other Loan Documents of even date herewith (the “Fifth Modification”), the Borrowers, the Lenders and the
Agent have agreed to, among other things, extend the stated Maturity Date of the Revolving Notes from May 3, 2007 to April 30, 2009; and 
 WHEREAS, the Borrowers, Citizens Bank (acting in its capacity as the Swing Line Lender) and the Agent desire to enter into this Allonge to evidence the extension of the Maturity Date of the Swing Line Note, as hereinafter
provided. 
 NOW THEREFORE, for Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which
are hereby acknowledged, the parties hereto agree as follows: 
 1. The foregoing recitals are incorporated herein by this reference and made
a part hereof, with the same force and effect as if fully set forth herein. 
 2. The Maturity Date set forth in the Swing Line Note is hereby
extended from May 3, 2007 to April 30, 2009. 
 3. To induce Citizens Bank (acting it its capacity as the Swing Line Lender) to
extend the Maturity Date set forth in the Swing Line Note, the Borrowers hereby jointly and severally represent and warrant that, as of the date hereof, (a) there are no set-offs or defenses against, and no defaults or Events of Default under,
the Loan Agreement, the Notes or any other Loan Document, (b) there exists no act, event or condition which, with notice or the passage of time, or both, would constitute a default or Event of Default under the Loan Agreement, the Notes or any
other Loan Document, (c) all of the representations and warranties of the Borrowers contained in the Loan Agreement expressly qualified by a “materiality” standard are true and correct in all respects as of the date hereof, and all of
the representations and warranties of the Borrowers contained in the Loan Agreement not expressly qualified by a “materiality” standard are true and correct in all material respects as of the date hereof (except with respect to those
changes in facts and circumstances which are expressly permitted by the terms of the Loan Agreement or to the extent that such representations and warranties expressly relate solely to an earlier date). 
 4. This Allonge shall be physically annexed to the Swing Line Note and shall evidence the extension of the Maturity Date of the Swing Line Note. The
Borrowers agree that this Allonge constitutes an amendment and modification of the Swing Line Note and not a novation of the indebtedness evidenced thereby. 
 5. Except as expressly set forth herein, nothing contained in this Allonge is intended to or shall otherwise act to nullify, discharge, or release any obligation incurred in connection with the Swing 

  

 2 

 
Line Note and/or any other Loan Document or to waive or release any Collateral given by the Borrowers to secure the Swing Line Note. Except to the extent of
any express conflict with this Allonge or except as otherwise expressly contemplated by this Allonge, all of the terms and conditions of the Swing Line Note shall remain in full force and effect, and the same are hereby expressly approved, ratified
and confirmed. In the event of any express conflict between the terms and conditions of the Swing Line Note and this Allonge, this Allonge shall be controlling and the terms and conditions of such other documents shall be deemed to be amended to
conform with this Allonge. 
 6. If any term, provision, condition, or any part of this Allonge shall for any reason be found or held to be
invalid or unenforceable by any court or governmental agency of competent jurisdiction, such invalidity or unenforceability shall not affect the remainder of such term, provision, condition or part nor any other term, provision, condition or part of
this Allonge, and this Allonge shall survive and be construed as if such invalid or unenforceable term, provision, condition or part had not been contained therein. 
 7. The Borrowers acknowledge that, at all times prior to and through the date hereof, Citizens Bank (acting in its capacity as the Swing Line Lender) has acted in good faith and has conducted itself in a commercially
reasonable manner in its relationship with the Borrowers in connection with this Allonge and in connection with the obligations of the Borrowers to Citizens Bank (acting in its capacity as the Swing Line Lender) under the Loan; the Borrowers hereby
waive and release any claims to the contrary. 
 8. This Allonge shall be construed in accordance with the laws of the State of Maryland and
shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. 
 9. This Allonge may be
executed in any number of counterparts, each of which shall be deemed an original and all of which together shall be deemed one and the same instrument. Signature pages may be exchanged by facsimile and each party hereto agrees to be bound by its
facsimile signature. 
 [The Remainder of This Page Intentionally Left Blank] 
  

 3 

 IN WITNESS WHEREOF, the undersigned have executed this Allonge as of the day and year first above
written. 
  

											
	WITNESS:	 		 	 OPINION RESEARCH CORPORATION, a
 Delaware
corporation
	 	
						
	By:	 	 /s/ Kevin P. Croke
  
	 		 	By:	 	 /s/ Douglas L. Cox
  
	 	
	Name:	 	 Kevin P. Croke
  
	 		 	Name:	 	 Douglas L. Cox
  
	 	
		 		 		 	Title:	 	 Secretary
  
	 	
					
		 		 		 	 MACRO INTERNATIONAL INC., a Delaware
 corporation
	 	
						
	By:	 	 /s/ Kevin P. Croke
  
	 		 	By:	 	 /s/ Douglas L. Cox
  
	 	
	Name:	 	 Kevin P. Croke
  
	 		 	Name:	 	 Douglas L. Cox
  
	 	
		 		 		 	Title:	 	 Assistant Secretary
  
	 	
					
		 		 		 	 SOCIAL AND HEALTH SERVICES, LTD., a
 Maryland corporation
	 	
						
	By:	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	Name:	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Secretary
  
	 	
					
		 		 		 	ORC HOLDINGS, LTD., an English company	 	
						
	By:	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	Name:	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Designated Signer
  
	 	
					
		 		 		 	 O.R.C. INTERNATIONAL LTD., an
 English
company
	 	
						
	By:	 	 /s/ Douglas L. Cox
  
	 		 	By:	 	 /s/ Kevin P. Croke
  
	 	
	Name:	 	 Douglas L. Cox
  
	 		 	Name:	 	 Kevin P. Croke
  
	 	
		 		 		 	Title:	 	 Designated Signer
  
	 	

			
	 CITIZENS BANK OF PENNSYLVANIA, a
 Pennsylvania state chartered bank, as the Swing Line
 Lender

		
	By:	 	 /s/ Derek Whitwer
  

	Name:	 	 Derek Whitwer
  

	Title:	 	 Vice President
  

	
	 CITIZENS BANK OF PENNSYLVANIA, a
 Pennsylvania state chartered bank, as the Agent

		
	By:	 	 /s/ Derek Whitwer
  

	Name:	 	 Derek Whitwer
  

	Title:	 	 Vice President

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