Document:

Master Services Agreement and Intellectual Property Assignment

 EXHIBIT 10.17 
 MASTER SERVICES AGREEMENT 
 AND INTELLECTUAL PROPERTY ASSIGNMENT 
 Contract Number: MSA—(Worksoft)—FY06-051109A 
 This
Master Services Agreement and Intellectual Property Assignment (“Agreement”) is made and entered into as of the 1st day November, 2005 (the “Effective Date”) by and between Worksoft Creative Software Technology Ltd.
(“Company”) and Microsoft (China) Co. Ltd. (“Microsoft”). Intending to be legally bound, Microsoft and Company agree as follows: 
  

	1.	SERVICES 

 1.1 Work Schedules. Company will perform
for Microsoft, as a “work made for hire”, the services that are described in one or more schedules or statements of work (“SOW”) that the parties may execute from time to time under this Agreement (hereinafter all referenced as
“Schedules”), all pursuant to the terms and conditions of this Agreement and the price, delivery dates, specifications, and other terms and conditions described in the applicable Schedules. Such services will include, but are not limited
to, the development and/or delivery of any materials, inventions, ideas, designs, concepts, techniques, discoveries, or improvements created by Company. Any and all services under this Agreement and/or any Schedules will hereafter be referred to as
“Work”. Company is not obligated to perform any Work, and Microsoft has not contracted for any Work, unless and until a Schedule is executed by both parties. Both parties agree the requirement of a written signed schedule is satisfied upon
either (a) Company and Microsoft’s signing a schedule, or (b) Company’s commencing Work described in an electronic Schedules or purchase order transmitted by an authorized and designated Microsoft employee. In the event that
Company performs and Microsoft pays for any services without having executed a Schedule or any other written agreement applying to such services, then such services will constitute Work under this Agreement and will be governed by the terms and
conditions of this Agreement. 
 1.2 Program Administrative Guidelines. Company will observe all requirements of the Program Administrative
Guidelines in relation to all Work performed under this Agreement. The Program Administrative Guidelines are available at www.msvendorprogram.com and may be modified by Microsoft from time to time. 
 1.3 Acceptance Process. Unless provided otherwise in the applicable Schedule, Microsoft will have thirty (30) days following delivery of any Work in which to
evaluate the Work and any portion thereof and submit a written or verbal notice of acceptance or rejection to Company, or such other longer time as is reasonable under the circumstances. Microsoft may accept or reject Work based on its failure to
conform to specifications or warranties or its being unfit for Microsoft’s intended purpose. If rejected, Company will promptly correct the Work. If Company fails to correct the Work within fifteen (15) days after notice of rejection or
other reasonable period agreed to by the parties, Microsoft may terminate the applicable Schedule to this Agreement, or the applicable portion thereof, and receive a full refund of amounts paid under such Schedule for the rejected Work. 

1.4 Subcontracting. Company may not subcontract the Work or any portion of the Work under this Agreement to any third party (including without limitation any
independent contractor) without the prior written consent of Microsoft. In the event that Microsoft consents to the use of a subcontractor, then (a) Company guarantees the subcontractor’s performance, (b) Company remains obligated
under this Agreement and the applicable Schedule for the performance of the subcontracted Work, notwithstanding 

 
Microsoft’s consent to the use of a subcontractor, (c) Company will, prior to the subcontractor begins to perform any of the subcontracted Work,
enter into a written agreement with the subcontractor obligating the subcontractor to comply with Company’s obligations under this Agreement and the applicable Schedule, (d) Microsoft will have no obligation or liability to the
subcontractor under this Agreement or any Schedule or otherwise and the subcontractor will have no rights or remedies against Microsoft under this Agreement or any Schedule or otherwise, and (e) Microsoft will have the right but not the
obligation to directly pay the subcontractor for any Work it performs under this Agreement and to offset the amount of such payment against any amounts owed Company. Company may not impose on Microsoft a surcharge for any subcontractor fees.

 1.5 Microsoft Materials. For purposes of this Agreement: “Microsoft Materials” means any equipment or other tangible materials,
software (except for any Source Code as defined and/or listed in License Forms executed by Company and Microsoft, if any; “License Form” is defined in the Master Source Code Agreement, if any, between the parties), documentation,
methodologies, know how, processes, techniques, ideas, concepts, technologies, data and/or any other information that are provided by Microsoft to Company in connection with any Schedule. If Microsoft provides Company any Microsoft Materials in
connection with any Schedule, then Microsoft hereby grants Company a non-exclusive, personal, non-transferable, non-assignable license to, during the term of such Schedule and subject to any additional terms and conditions in any license or other
agreement provided by Microsoft with such Microsoft Materials, internally use, modify and create derivative works of such Microsoft Materials for the sole purpose of, and solely to the extent strictly necessary for, performing the Work under such
Schedule. Any modifications, enhancements, and/or derivative works Company makes of Microsoft Materials will constitute Work assigned to Microsoft under Section 3 of this Agreement. Microsoft retains all right, title and interest
in the Microsoft Materials. The Microsoft Materials constitute Microsoft Confidential Information subject to Section 4.1 of this Agreement. Company assumes the risk of loss, damage, unauthorized access and/or use, theft and/or
disappearance of Microsoft Materials in Company’s care, custody or control. Company will not remove, alter or obscure any markings identifying Microsoft Materials as Microsoft property or proprietary or confidential to Microsoft. Company
acknowledges that Microsoft Materials consisting of Microsoft software are subject to U.S. export jurisdiction and may be of U.S. origin. Company agrees to comply with all applicable international and national laws that apply to the Microsoft
Materials, including without limitation the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. 
 1.6 Microsoft Facilities; Microsoft Policies and Employee Training. Company will not use any Microsoft-provided facilities other than in performance of the Work without the prior written consent of Microsoft.
While on Microsoft premises or conducting any Microsoft related business, Company’s personnel will comply with all Microsoft policies, processes and procedures and all applicable laws and regulations. Company assumes all responsibility for
providing to its personnel any training that may be required to insure compliance with such policies, processes and procedures laws and regulations, and Company agrees that Microsoft will have the right to: (a) audit such policies and
procedures and the enforcement thereof and the records relating to such policies, procedures and enforcement; and (b) observe Company’s enforcement of such policies and procedures. Further, Company warrants that when Company’s
personnel require cardkey access to Microsoft facilities, an account on Microsoft’s email system, and/or any other access to any Microsoft’s networks or systems, Company and its personnel assigned to Microsoft will execute all applicable
agreement(s) required by Microsoft and will comply with all vendor policies then in effect, and Company will immediately remove upon Microsoft’s request any of its personnel who fail to comply with such policies, laws, and regulations. Company
is not authorized to use, and agrees that its employees will not use, its location on Microsoft’s premises or network access to obtain information or materials or physical access other than as expressly authorized by Microsoft. Microsoft will
not be responsible for loss, damage, theft or disappearance of any personal property located on Microsoft premises belonging to Company or its employees or agents. 
  

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 1.7 Company Equipment. Unless agreed upon in written by
both parties in an addendum to this Agreement, two working days prior to Company’s start date which will be stipulated in the Vendor Information Table (as defined in Schedule A), Company shall place within Microsoft’s designated
facility all equipment required for Company to perform its duties including computers and all required computer peripherals, at least with LCD monitors, keyboards and mice (“Company Equipment”). Company shall equip each vendor who is
assigned to work on a particular Microsoft project under this Agreement (“Vendor”) with not less than two (2) computers. All computers included in the Company Equipment shall meet the minimum requirement of 80 GB hardware, 1 GB memory
and Intel@ Pentium@ 4 processor. Microsoft reserves the right
to designate different specifications for the computers if required by a specific project. Nevertheless, the cost of all computers shall not exceed Sixteen Thousand and Five Hundred RMB Yuan (¥ 16,500.00) on a per unit basis (including
computer peripherals but excluding software). All computers included in the Company Equipment should be preinstalled with legal versions of Microsoft operating systems as evidenced by a COA (Certificate of Authenticity) affixed to each computer.
Company shall obtain Microsoft’s prior written approval before installing any software programs other than those specifically designated by Microsoft. Prior to placing the computers in the Microsoft designated facility, Company shall ensure
that all personal data or information relating to the Company has been deleted from these computers. The Company Equipment shall remain Company’s property while within the Microsoft’s designated facility and Company shall be responsible
for the management and maintenance of the Company Equipment including but not limited to upgrade all computers annually and make sure they meet the then current specification requirement of Microsoft and shall arrange sufficient insurance cover.
Notwithstanding the foregoing, Microsoft at its own discretion and without seeking prior approval from the Company shall have the right to: 
 (a) Install and access monitoring software on the computers and delete any and all contents or take images thereof; and 
 (b) Remove the hard drive on any computer and replace it with a comparable one, the cost of which will be borne by Microsoft. 
  

	2.	PAYMENT 

 2.1 Payment Amount. As complete and final
payment for the Work, Microsoft will pay Company the fees for the Work as set forth in the applicable Schedule for such Work (“Fees”), in accordance with the payment terms in this Section
2. 
 2.2 Payment Terms. Upon acceptance of the Work and receipt of a correct and undisputed invoice from Company, Microsoft
will pay such invoice on either of the following payment terms: (a) net sixty (60) days with no discount on the invoiced amount; or (b) net ten (10) days less a two percent (2%) discount on the invoiced amount. Unless
otherwise agreed in the Schedule, in no event will Microsoft be obligated to pay any invoice received from Company more than sixty (60) days from the date the Work was accepted. Company will bear sole responsibility for all expenses incurred in
connection with the performance of the Work, unless otherwise agreed to in advance and in writing by Microsoft. 
 2.3 Microsoft Invoice. Company will
invoice Microsoft for all amounts due under this Agreement via the Microsoft Invoice online tool, in accordance with the then-current requirements set forth at http://invoice.microsoft.com and as maybe further specified in the Program
Administrative Guidelines. Invoices will not bear an invoice date earlier than the date on which Company is entitled to be paid under the applicable Schedule. Company will invoice all amounts in arrears unless specified otherwise in the 

  

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applicable Schedule. Company’s invoices will set forth all amounts due from Microsoft to Company and will contain sufficient detail to allow Microsoft
to determine the accuracy of the amount(s) billed. All invoices will be expressed and payable in RMB. 
 2.4 Payment Method. Payments by
Microsoft will be made according to Microsoft’s then-current payment policies, which may include payment via ACH electronic payment to Company’s financial institution pursuant to instructions supplied to Microsoft by Company in
Microsoft’s ACH Electronic Payment form. Microsoft will be entitled to offset any amounts that Company owes to Microsoft against any amounts Microsoft owes to Company. 
 2.5 Disputed Amounts. Microsoft may dispute any payable amount by notice to Company orally or in writing within sixty (60) calendar days of Microsoft’s receipt of the invoice, which claim of dispute
may concern not only the accuracy of the charge itself, but also any claim of deficient services or performance, or any other claim of breach of this Agreement that relates to the specific charges in the invoice. Any partial payment of an invoice
will be deemed notice by Microsoft of the disputed amount. All disputed amounts that Microsoft subsequently agrees in writing to pay, or that are required to be paid pursuant to a proper court order or award from any mutually submitted arbitration,
will be paid on the payment terms set forth in section 2.2 above. Payment of an invoice without asserting a dispute is not a waiver of any claim or right. Failure by Microsoft to dispute any invoiced amount within the periods set forth above will
not be deemed a waiver of any claims that were unknown to Microsoft at the time. 
  

	3.	OWNERSHIP OF WORK 

 3.1 Work Made for Hire. The Work
(including, without limitation, any works of authorship, documents, records, notes, inventions (whether or not reduced to practice), methods, materials, ideas, designs, models, concepts, techniques, discoveries, and improvements created, conceived
or reduced to practice by Company in connection with Work or by use of or exposure to Microsoft Confidential Information) has been specially ordered and commissioned by Microsoft, may be incorporated in existing Microsoft works as a compilation or
collective work, and constitutes work made for hire for Microsoft under applicable copyright law to the extent it qualifies as such. Company agrees that Microsoft will own all copyrights in the Work and that the Work is a “work made for
hire” for copyright purposes. 
 3.2 Assignment. Company hereby assigns to Microsoft, its successors and assigns, all rights, title
and interests in and to the Work including, without limitation, the following: 
 (a) any copyrights that Company may possess or
acquire in the Work that do not qualify as a work made for hire, and all copyrights and equivalent rights in the Work, throughout the world, including without limitation all renewals and extensions of such rights that may be secured under the laws
now or hereafter in force and effect in the United States of America or in any other country or countries; 
 (b) all rights in and to any
inventions, ideas, designs, concepts, techniques, discoveries, or improvements, whether or not patentable, embodied in the Work or developed in the course of Company’s creation of the Work, including, but not limited to, all trade secrets,
utility and design patent rights and equivalent rights in and to such inventions and designs throughout the world, regardless of whether or not legal protection for the Work is sought; 
 (c) any documents, magnetically or optically encoded media, or other materials created by Company under this Agreement; and 
  

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 (d) the right to sue for infringements (including, without limitation, any infringements that may occur
before the date of this Agreement), and to collect and retain damages from any such infringements. 
 3.3 Assignment in Perpetuity &
Worldwide. For the avoidance of doubt: (a) the assignment set forth in Section 3.2 above is in perpetuity and worldwide; and (b) notwithstanding anything contained in any applicable law of any jurisdiction, the
assigned rights will not revert to Company if not exercised at any time whatsoever. 
 3.4 Further Assurances; Other Rights. At Microsoft’s expense,
Company will execute and deliver such documents and take such other action as may be requested by Microsoft to evidence, perfect or protect Microsoft’s rights in the Work and to carry out the assignments and waivers contemplated in this
Section 3. In this regard, Company will cooperate with Microsoft in the filing and prosecution of any copyright, trademark or patent applications that Microsoft may elect to file on the Work or inventions and designs relating to
the Work. Company hereby appoints Microsoft as Company’s attorney-in-fact (this appointment being irrevocable and coupled with an interest) to execute such documents on Company’s behalf. Company will not challenge, oppose or interfere with
such applications and will not file any such applications on its own behalf. To the extent Company has any rights in the Work not subject to assignment, including without limitation any moral rights; Company waives and agrees not to assert such
rights and enforcement thereof to the maximum extent permitted by law. 
  

	4.	NON-DISCLOSURE 

 4.1 Non-Disclosure Generally. At all times
during and after the term of this Agreement, Company will hold in strictest confidence, and will not use or disclose to any third party, any Microsoft Confidential Information. The term “Microsoft Confidential Information” means all
non-public information that Microsoft designates as being confidential or which under the circumstances of disclosure ought to be treated as confidential. “Microsoft Confidential Information” includes, without limitation, the Work, the
existence of this Agreement and/or any Schedules, terms and conditions of this Agreement and/or any Schedules, information relating to released or unreleased Microsoft software or hardware products, marketing or promotion of any Microsoft product,
business policies or practices of Microsoft, customers or suppliers of Microsoft, “Personal Information” (as defined in Section 5.1 below), or information received from others that Microsoft is obligated to treat as
confidential. If Company has any questions as to what constitutes Microsoft Confidential Information, Company will consult with Microsoft. “Microsoft Confidential Information” does not include information that, through no fault or breach
of Company or any third party: (a) was known to Company prior to Microsoft’s disclosure to Company; or (b) becomes publicly available. 
 4.2
4.2 Press Releases and Publicity. Company will not issue press releases or publicity in any form that relates to this Agreement or Company’s participation in the Microsoft Vendor Program. Company will not use the name
“Microsoft” or “Microsoft Corporation” or any Microsoft trademarks in any brochures, advertisements, websites or other marketing materials, except as may be expressly permitted in the applicable Schedule or other Microsoft
agreement, and then only if such use complies with guidelines designated by Microsoft from time to time, and only if such use has been reviewed and approved in advance by Microsoft as to its compliance with the applicable Schedule or agreement and
with Microsoft guidelines. Provided that Company requests and obtains Microsoft’s prior written consent, Company may use the name “Microsoft Corporation” in client presentations or in written response to requests for client lists as
part of requests for proposals or requests for information. 
  

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	5.	PERSONAL INFORMATION 

 5.1 Personal Information Defined. For
the purposes of this section, “Personal Information” means any information provided by Microsoft or collected by Company in connection with this Agreement (a) that identifies or can be used to identify, contact, or locate the person
to whom such information pertains, or (b) from which identification or contact information of an individual person can be derived. Personal Information includes, but is not limited to, name, address, phone number, fax number, email address,
social security number or other government-issued identifier, and credit card information. Additionally, to the extent any other information (such as, but not necessarily limited to, a personal profile, unique identifier, biometric information,
and/or Internet Protocol address) is associated or combined with Personal Information, then such information also will be considered Personal Information. 
 5.2 Collection and Access. Company will not collect or access any Personal information except to the extent such collection or access is strictly necessary to perform the Work or to fulfill any legal requirements in the performance
of the Work. If the Work involves the collection of personal information directly from individuals, such as through a webpage, Company will provide a clear and conspicuous notice regarding the uses of the personal information. Company will ensure
such notice complies with all relevant guidelines contained at http://members.microsoft.com/privacy or as otherwise provided by Microsoft. 
 5.3
Use of Personal Information. Company will use Personal Information only as necessary to perform the Work in accordance with this Agreement and the applicable Schedule and not for any other purpose whatsoever. Company will maintain such
Personal Information as Microsoft Confidential Information under Section 4. Company will not share any Personal Information that is collected or possessed by Company with any third parties for any reason except as necessary to
carry out the Work, and only under terms and conditions substantially similar to those contained in this Section 5. If Company is served with a court order compelling disclosure of any Personal Information or receives notice of
proceedings for such an order, Company will oppose the order, will promptly notify Microsoft of the order or notice, and will provide Microsoft the opportunity to intervene before Company files any response to the order or notice. 
 5.4 Handling of Personal Information. Company will take reasonable steps to protect Personal Information in Company’s possession from unauthorized use,
access, disclosure, alteration or destruction. Security measures will include, without limitation, access controls, encryption or other means, where appropriate. Company must immediately notify Microsoft of any known security breach that may result
in the unauthorized use, access, disclosure, alteration or destruction of Personal Information. Company will conduct an audit on at least an annual basis to evaluate the security of Personal Information in Company’s possession and to verify
that the terms of this Agreement with respect to Personal Information are being followed. Upon request from Microsoft, Company will provide Microsoft with all audit results and all Personal Information in Company’s possession. 
  

	6.	COMPANY WARRANTIES 

 Company warrants that 
 (a) Company has full and exclusive right and power to enter into and perform according to the terms of this Agreement; 
 (b) The Work as delivered to Microsoft does not infringe or misappropriate any copyright, patent, trade secret, trademark, or other proprietary right
held by any third party and is free of any lien, claim, security interest or encumbrance; 
  

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 (c) The Work will meet the specifications described in the applicable Schedule, will be complete and
accurate, and will comply with all applicable laws and regulations; 
 (d) Company will have all necessary rights to the Work to transfer
ownership to Microsoft as required by Section 3 above. Work created by Company employees will be created within the scope of their employment and under written obligation to assign to Company all right, title and interest in the
Work, including without limitation the rights enumerated and assigned to Microsoft in Section 3 above. If Microsoft provides consent under section 1.4 for a subcontractor to perform Work, such subcontractor will be under written
obligation to assign all right, title and interest in the Work to Company including without limitation the rights enumerated and assigned to Microsoft in Section 3 above; 
 (e) Company will not incorporate into the Work any product, software, or other materials for which the intellectual property rights are not owned solely
by Company without the express written permission of Microsoft; 
 (f) The Work will be performed in a professional manner and will be of a
high grade, nature, and quality; 
 (g) The Work is not, and when delivered to Microsoft will not be, in whole or in part, governed by an
Excluded License. An Excluded License is any license that requires, as a condition of use, modification and/or distribution of software subject to the Excluded License, that such software and/or other software combined and/or distributed with such
software be (a) disclosed or distributed in source code form; (b) licensed for the purpose of making derivative works; or (c) redistributable at no charge. 
 (h) The software component of any Work as delivered to Microsoft will not contain any viruses or other applications or executables that will degrade or infect any Work product or any other software or Microsoft’s
network or systems, including without limitation any “trap doors,” “worms” and “time bombs.” 
 (i) Company
will dedicate appropriate facilities, skilled employees, and resources to complete Work. 
 (j) Microsoft Materials will be used for the sole
purpose of performing the Work under the Schedule for which Microsoft provides the Microsoft Materials to Company. Microsoft Materials will not be disclosed to or used for the benefit of any third party. 
 (k) Company will comply with all applicable laws and treaties in performing the Work, including without limitation all applicable employment, health and
safety, environmental and immigration laws. 
 (l) None of the individuals utilized by Company to perform Work (including, without
limitation, employees of Company, and employees of any subcontractor used by Company with Microsoft’s consent pursuant to Section 1.4 of this Agreement) have been convicted of a felony (or any similar offense) within ten
(10) years prior to Company’s use of such individuals to perform Work. 
  

	7.	INDEMNITY 

 7.1 Indemnification Obligation. Company will
indemnify, hold harmless and upon written request defend Microsoft and its affiliates and the respective officers, directors, employees, agents and successors of Microsoft and its affiliates (collectively, “Indemnified Parties”)
from and against any and all actions, 

  

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suits, proceedings, claims, demands, investigations, liabilities, damages, penalties, fines, judgments, settlements, costs and expenses (including, without
limitation, any attorneys’ and experts’ fees and expenses) arising out of or relating to (a) any claim that the Work, or any name or mark furnished by Company under this Agreement, infringes or misappropriates any confidential
information, trade secret, patent, copyright, trademark, trade name, or any other legal right of any third party, (b) any claim that, if true, would constitute a breach of Company’s warranties set forth in Section 6 of
this Agreement, and/or (c) Company’s negligence, malfeasance, violation of law, or any other breach of or default under this Agreement (collectively, “Claims”). 
 7.2 Indemnification Procedure. If any action is brought against any Indemnified Party for which Company is obligated to provide a defense under
Section 7.1, Microsoft or the Indemnified Party will promptly notify Company in writing. Microsoft will cooperate with Company at Company’s request and expense in all reasonable respects in connection with the defense of any
such action. Company may upon written notice thereof to the applicable Indemnified Parties undertake to conduct all proceedings or negotiations in connection therewith and assume the defense thereof, and if it so undertakes, it will also undertake
all other required steps or proceedings to settle or defend any such action, including without limitation the employment of counsel satisfactory to the applicable Indemnified Parties and payment of all expenses as they come due. Microsoft and the
Indemnified Parties will have the right to employ separate counsel and participate in the defense thereof at their own expense. Company will reimburse the applicable Indemnified Parties upon demand for any payments made or loss suffered by them in
connection with any Claim. Company will keep the applicable Indemnified Parties informed of and consult with them concerning defense or settlement of each Claim. Company will not have any right, without the applicable Indemnified Parties’ prior
written consent, to agree or consent to any stipulation, admission or acknowledgment of any fault, guilt, wrongdoing or liability on the part of any Indemnified Party or to any settlement, judgment or order. 
 7.3 Infringing Work. If the Work furnished hereunder is in any action held to constitute an infringement and its use is enjoined, Company will, in addition to its
obligations under Section 7.1 and Section 7.2, immediately and at its expense either (a) procure for Microsoft the right to continue use, sale, and marketing of the Work or (b) replace or modify the
Work with a version of the Work that is non infringing. If options (a) and (b) are not available to Company, Company will refund to Microsoft all amounts paid to Company by Microsoft hereunder. 
  

	8.	TERM AND TERMINATION 

 8.1 Term. This Agreement will
commence as of the Effective Date and will remain in effect until terminated. Either party may terminate this Agreement if the other party is in material breach or default of any obligation that is not cured within 30 calendar days notice of such
breach. 
 8.2 Termination of Agreement. This Agreement will terminate upon sixty (60) days’ prior written notice by either
party, provided that Company must complete all Work under then existing Schedules unless otherwise agreed by Microsoft. 
 8.3 Termination
Effect. The sole effect of terminating this Agreement will be to terminate the ability of either party to enter into subsequent Schedules that incorporate the terms of this Agreement. Termination of the Agreement will not, by itself, result in
the termination of any Schedules previously entered into (or extensions of the same) that incorporate the terms of this Agreement, and the terms of this Agreement will continue in effect for purposes of such Schedules unless and until the schedule
itself is terminated or expires. 
  

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 8.4 Termination of Schedule. The term of any Schedules may be set forth in an applicable schedule.
Microsoft will have the right to cancel any Schedule with or without cause upon written notice to Company. Upon receipt of such notice, Company will discontinue all Work under the applicable Schedule. Except in cases of cancellation for cause as
specified in section 1.3 of this Agreement, Microsoft will pay for all Work performed by Company under the applicable Schedule up until the earlier of: (a) the date of Company’s receipt of the cancellation notice; or (b) the date five
(5) days after Microsoft sends the cancellation notice. 
 8.5 Delivery of Materials. Within ten (10) days following
completion of or cancellation of a Schedule or termination of this Agreement, or upon Microsoft’s request, Company will (a) deliver to Microsoft all tangible materials constituting, containing or embodying Work, Microsoft Confidential
Information, Personal Information and Microsoft Materials (including, without limitation, all drawings, blue prints, notes, memoranda, specifications, software, electronic media, designs, devices, documents, documentation and any other materials),
and (b) irretrievably delete all Work, Microsoft Confidential Information, Personal Information and Microsoft Materials that Company possesses in electronic or other intangible form, except to the extent that Microsoft may in its sole
discretion provides its prior written consent to Company retaining any of the foregoing, and except that, unless Microsoft provides contrary instructions, Company may retain any Work, Microsoft Confidential Information, Personal Information and
Microsoft Materials necessary to complete Work under Schedules that have not been completed or cancelled. At Microsoft’s request, Company will provide Microsoft with a certificate signed by an officer of Company certifying Company’s
compliance with the foregoing. 
 8.6 Survival. Sections 1.5, 1.6, 1.8, and 2 through 11 will survive any expiration or termination of this
Agreement. 
  

	9.	INSURANCE 

 9.1 In General. Company will maintain sufficient
insurance coverage to enable it to meet its obligations created by this Agreement and by law. Without limiting the foregoing, Company will obtain the following lines of coverage to the extent this Agreement creates exposures generally covered by
these insurance policies: Commercial General Liability with minimum limits of USD$500,000.00 (or its equivalent in RMB) per occurrence, Workers’ Compensation (statutory limits), and Employer’s Liability with minimum limits of
USD$100,000.00 (or its equivalent in RMB) per occurrence. Company will name Microsoft, its subsidiaries, and the respective directors, officers and employees of Microsoft and its subsidiaries as additional insured’s under such policy to the
extent of contractual liability assumed by Company in Section 7 of this Agreement. 
 9.2 Professional Liability/Errors &
Omissions Liability Insurance. Company will maintain Professional Liability/Errors & Omissions Liability insurance with policy limits of not less than USD$1,000,000 or its equivalent in RMB each claim. Such insurance will include
coverage for infringement of the proprietary rights of any third party, to the extent reasonably available, including without limitation copyright, trade secret and trademark infringement as related to Company performance under this Agreement. In
addition, such insurance will include coverage for the following personal injuries, unless covered, and not in any way excluded or restricted, by Company’s general liability insurance: invasion of privacy and advertising injury. Such insurance
will include coverage for third party loss of use arising from recall, removal, or withdrawal of products due to Company’s errors, omissions, or negligent acts. Such insurance will not contain limitations of coverage for claims arising from
unauthorized/exceeded access to systems/data or for services rendered over public/private networks. Throughout the term of this Agreement, the Professional Liability/Errors & Omissions Liability insurance’s retroactive coverage date
will be no later than the Effective Date of this Agreement. Upon expiration or termination of this Agreement and all Schedules, Company will either continue to maintain an 

  

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active insurance policy, or purchase an extended reporting period providing coverage for claims first made and reported to the insurance company within 12
months after the end of this Agreement and all Schedules. 
 9.3 Waive of Insurance. Microsoft may waive the insurance requirement as provided in
Section 9 at its sole discretion. 
  

	10.	TAXES 

 10.1 Company Responsibility for Taxes. The amounts to
be paid by Microsoft to Company herein do not include any value-added tax, business tax or any other indirect and direct taxes arising as a result of or in connection with the transactions contemplated under this Agreement. Company agrees to pay all
applicable taxes levied on it by a duly constituted and authorized taxes authority on the transactions covered under this Agreement. To the extent required by any such taxing authority , Company may collect such taxes, if any, from Microsoft solely
based on the amounts payable under this Agreement (such taxes the “Collected Taxes”), and in such case, company shall remit to Microsoft official tax certificates indicating that such taxes have been collected by Company and submitted to
the appropriate tax authorities. Company will take such steps as are requested by Microsoft to minimize such Collected Taxes in accordance with all relevant laws and to cooperate with and assist Microsoft, at Microsoft’s request, in challenging
the validity of any Collected Taxes or taxes otherwise paid by Microsoft. Company will equally share the cost of any successful Microsoft-initiated ruling and/or appeal or other determination that concludes that the Collected Taxes are not owed in
whole or in part under this Agreement. When Company receives the payment from Microsoft, Company should issue formal tax receipts for Microsoft income tax deduction purpose. Company will indemnify and hold Microsoft harmless from any Collected
Taxes, penalties, interest, or additions to tax arising from amounts paid by Microsoft to Company under this Agreement, that are asserted or assessed against Microsoft to the extent such amounts relate to amounts that are paid to or collected by
Company from Microsoft under this section. If any taxing authority refunds any tax to Company which Microsoft originally paid to Company, or Company otherwise becomes aware that any tax was incorrectly and/or erroneously collected from Microsoft, or
Company otherwise receives an economic benefit (including an audit offset) as the result of incorrectly and/or erroneously receiving Collected Taxes from Microsoft, then Company will promptly remit to Microsoft an amount equal to such refund,
incorrect collection or tax benefit as the case may be, plus any interest thereon. 
 10.2 Withholding. If taxes are required to be withheld on
any amounts otherwise to be paid by Microsoft to Company, Microsoft may deduct such taxes from the amount otherwise owed and pay them to the appropriate taxing authority. At Company’s written request and expense, Microsoft will use reasonable
efforts to cooperate with and assist Company in obtaining tax certificates or other appropriate documentation, evidencing such payment, provided, however, that the responsibility for such documentation will remain with Company. 
 10.3 Company Employees. The parties agree that any workers who are engaged by Company and perform Work (“Workers”) will be employees of Company
and not of Microsoft or its subsidiaries for all purposes, including without limitation workers’ compensation, taxes, compensation and employee benefits. Company will make all applicable employment and payroll tax withholdings and payments with
respect to such Workers’ compensation, and Microsoft will not be responsible to provide the Workers with any compensation or employee benefits. . 
  

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	11.	MISCELLANEOUS 

 11.1 Independent Contractor. Company
is an independent contractor for Microsoft. Nothing in this Agreement will be construed as creating an employer-employee relationship, partnership or joint venture, as a guarantee of future employment or projects, as a limitation upon
Microsoft’s sole discretion to terminate this Agreement at any time without cause, or as creating an exclusive relationship or minimum commitment. Company is not authorized to assume, create or incur any liability on behalf of Microsoft.

 11.2 Notices. All notices and requests in connection with this Agreement will be deemed given as of the day they are received either by
messenger, delivery service, or in the United States of America mails, postage prepaid, certified or registered, return receipt requested, and addressed as follows, or to such other address as the party to receive the notice or request so designates
by written notice to the other: 
  

			
	 NOTICES TO MICROSOFT
	  	NOTICES TO COMPANY
	 Microsoft (China) Co., Ltd.
	  	Worksoft Creative Software Technology Ltd.
	 Attention: Eric king
	  	Attention: David Chen
	 6F, Beijing Sigma Center
	  	4F Building 1,
	 No49, Zhichun Road, Haidian District,
	  	No.1, Shangdo 3rd Street,
	 Beijing, China
	  	Haidian District, Beijing
	 100080
	  	100085 China
	 Copy to: Law & Corporate Affairs
	  	
	 Fax: (86) 10-62536627
	  	Fax: (86) 10-82707480

 11.3 Assignment. Company may not assign this Agreement, or any rights or obligations hereunder,
whether by operation of contract, law or otherwise, except with the express written consent of Microsoft, and any attempted assignment by Company in violation of this section will be void. For purposes of this Agreement, an “assignment” by
Company under this section will be deemed to include, without limitation, each of the following: (a) a change in beneficial ownership of Company of greater than twenty percent (20%) (whether in a single transaction or series of
transactions) if Company is a partnership, trust, limited liability company or other like entity; (h) a merger of Company with another party, whether or not Company is the surviving entity; (c) the acquisition of more than twenty percent
(20%) of any class of Company’s voting stock (or any class of non-voting security convertible into voting stock) by another party (whether in a single transaction or series of transactions); and (d) the sale or other transfer of more
than fifty percent (50%) of Company’s assets (whether in a single transaction or series of transactions). In the event of such assignment or attempted assignment by Company, Microsoft will have the right to immediately terminate this
Agreement. 
 11.4 Governing Law and Forum. This Agreement will be construed and controlled by the laws of the People’s Republic of
China. In the event any dispute arises in connection with this, either party may refer the dispute to arbitration in Beijing by the China International Economic and Trade Arbitration Commission in accordance with its arbitration rules then in force.
The arbitration award shall be final and binding on the parties, and the parties agree to be bound thereby and to act accordingly. This choice of arbitration does not prevent either party from seeking injunctive relief with respect to a violation of
intellectual property rights or confidentiality obligations in any appropriate jurisdiction. 
 11.5 Construction. This Agreement does not
constitute an offer by Microsoft and it will not be effective until signed by both parties. This Agreement (including any Schedules) constitutes the entire agreement between the parties with respect to the Work and all other subject matter hereof
and merges all prior and contemporaneous communications. It may not be modified except by a written agreement 

  

 11 

 
signed on behalf of Company and Microsoft by their respective duly authorized representatives. Any party’s delay or failure to require performance of
any provision of this Agreement will not in any way diminish or prejudice the right of such party to require performance of that provision, and any waiver by a party of a breach of any provision of this Agreement will not be construed as a waiver of
any subsequent breach of this Agreement. If any provision of this Agreement is found to be invalid or unenforceable, then it will be enforced to the maximum extent permitted to effectuate its original purpose, and the remainder of this Agreement
will remain in full force and effect. 
  

 12 

 IN WITNESS WHEREOF, the parties have entered into this Agreement as of the Effective Date. 
  

									
	 Worksoft Creative Software Technology Ltd.
	 		 	Microsoft (China) Co., Ltd.
					
	 By:
	 	 /s/ Chen Shuning
	 		 	By:	 	 /s/ Tim Chen

		 	(signature)	 		 		 	(signature)
			
	 Chen Shuning
	 		 	Tim Chen
	 Name (print)
	 		 	Name (print)
			
	 CEO
	 		 	CEO of Microsoft Great China Region
	 Title
	 		 	Title
			
	 December 15 ,2005
	 		 	  

	 Date
	 		 	Date

  

 13Technical Service Agreement dated as of September 13, 2004

 Exhibit 10.18 
 Technical Service Agreement 
 This Base Agreement (“Base Agreement”) dated as of 2004-09-13
(“Effective Date”), between International Business Machine China Company Limited (“Buyer”) and Worksoft Creative Software Ltd. (“Supplier”), establishes the basis for a multinational procurement
relationship under which Supplier will provide Buyer the Deliverables and Services described in SOWs issued under this Base Agreement. Deliverables and Services acquired by Buyer on or after the Effective Date will be covered by this Base Agreement.
This Base Agreement will remain in effect until terminated. 
  

	1.0	Definitions 

 “Affiliates” means entities that
control, are controlled by, or are under common control with, a party to this Agreement. 
 “Agreement” means this Base Agreement and any
relevant Statements of Work (“SOW”), Work Authorizations (“WA”), and other attachments or appendices specifically referenced in this Agreement. 
 “Appearance Design” means the appearance presented by an object, formed in hardware or by software that creates a visual impression on an observer. Appearance Design refers to the ornamental and not
the functional aspects of an object. 
 “Deliverables” means items that Supplier prepares for or provides to Buyer as described in a SOW.
Deliverables include Developed Works, Preexisting Materials, and Tools. 
 “Developed Works” means all work product (including software and
its Externals) developed in the performance of this Agreement as described in a SOW. Developed Works do not include Preexisting Materials, Tools, or items specifically excluded in a SOW. 
 “Electronic Self-Help” means a process where Supplier electronically disables, removes, or otherwise prevents the use of its software product without the Buyer’s or Buyer’s Customer’s
cooperation or consent. Electronic Self-Help could be done through electronic or other means (for example: remotely through “back doors” or hidden entrances in the software or through hidden shut-down commands in the software that can be
activated by phone or in other ways). 
 “Externals” means any pictorial, graphic, audiovisual works, reports or data generated by execution
of code and any programming interfaces, languages or protocols implemented in the code to enable interaction with other computer programs or end users. Externals do not include the code that implements them. 
 “Inventions” means ideas, designs, concepts, techniques, inventions, discoveries or improvements, whether or not patentable, conceived or reduced to
practice by Supplier Personnel in performance of this Agreement. 
 “Joint Inventions” means Inventions made by Supplier Personnel jointly
with Buyer Personnel. 
 “Participation Agreement” or “PA” means an agreement signed by one or more Affiliates which
incorporates by reference the terms and conditions in this Base Agreement, any relevant SOWs, and other attachments or appendices specifically referenced in the PA. 
 “Personnel” means agents, employees or subcontractors engaged or appointed by Buyer or Supplier. 
 “Preexisting Materials” means items including their Externals, contained within a Deliverable, in which the copyrights are owned by a third party or that Supplier prepared or had prepared outside the scope of this
Agreement. Preexisting Materials exclude Tools, but may include material that is created by the use of Tools. 
 “Prices” means the agreed
upon payment and currency for Deliverables and Services, including all applicable fees, payments and taxes, as specified in the relevant SOW and/or WA. 
 “Services” means work that Supplier performs for Buyer as described in a SOW. 
 “Statement of Work” or
“SOW” means any document that: 
 1. identifies itself as a statement of work; 
 2. is signed by both parties; 
 3. incorporates by reference the terms and conditions of this Base Agreement; and

 4. describes the Deliverables and Services, including any requirements, specifications or schedules. 
 “Taxes” means any and all applicable taxes, charges, fees, levies or other assessments imposed or collected by any governmental entity worldwide or any
political subdivision thereof and however designated or levied on sales of Deliverables or Services, or sales, use, transfer, goods and services or value added tax or any other duties or fees related to any payment made by Buyer to Supplier for
Deliverables and/or Service provided by Supplier to Buyer under or pursuant to this Agreement; exclusive, however, of taxes imposed upon the net income or capital of Supplier or taxes in lieu of such net income taxes or such other taxes which are to
be borne by the Supplier under law. Supplier shall also bear sole responsibility for all taxes, assessments, or other levies on its own leased or purchased property, equipment or software. 
 “Tools” means software that is not commercially available, and its Externals, required for the development, maintenance or implementation of a software
Deliverable. 
  

									
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 “Work Authorization” or “WA” means Buyer’s authorization in either electronic or
tangible form for Supplier to conduct transactions under this Agreement in accordance with the applicable SOW (i.e., a purchase order, bill of lading, or other Buyer designated document). A SOW is a WA only if designated as such in writing by Buyer.

  

	2.0	Statement Of Work 

 Supplier will provide Deliverables and Services
as specified in the relevant SOW only when specified in a WA. Supplier will begin work only after receiving a WA from Buyer. Buyer may request changes to a SOW and Supplier will submit to Buyer the impact of such changes. Changes accepted by Buyer
will be specified in an amended SOW or change order signed by both parties. Supplier agrees to accept all WA’s that conform with the terms and conditions of this Agreement. 
  

	3.0	Pricing 

 Supplier will provide Deliverables and Services to Buyer
for the Prices. The Prices for Deliverables and Services specified in a SOW and/or WA and accepted by Buyer plus the payment of applicable Taxes will be the only amount due to Supplier from Buyer. The relevant SOW or WA shall contain Prices
for each country receiving Deliverables and Services under this Agreement. 
  

	4.0	Taxes 

 Supplier’s invoices shall state applicable taxes owed
by the Buyer, if any, by tax jurisdiction and with a proper breakdown between taxable and non-taxable Deliverables and Services. Supplier shall remit such tax payments to the appropriate jurisdiction. Supplier agrees to use its best efforts to
properly calculate any applicable Taxes at the time of invoice. Supplier and Buyer agree to cooperate to minimize any applicable Taxes, including reasonable notice and cooperation in connection with any audit. Any incremental taxes shall be
Supplier’s responsibility. If Buyer provides certification of an exemption from Tax or reduced rate of Tax imposed by an applicable taxing authority, then Supplier shall not invoice for nor pay over any such Tax unless and until the applicable
taxing authority assesses such Tax, at which time Supplier shall invoice and Buyer shall pay any such Tax that is legally owed. 
 Buyer shall withhold
taxes, if required under the law to be withheld on payments made to Supplier hereunder and shall be required to remit to Supplier only the net proceeds thereof. Buyer shall remit the taxes withheld to the appropriate government authority and agrees
to provide Supplier in a timely manner with properly executed documentation or other information or receipts or certificates evidencing Buyers payment of any such withholding tax. 
 Supplier will indemnify Buyer from any claims by any jurisdiction relating to Taxes paid by Buyer to Supplier; and for any penalties, fines, additions to tax or interest thereon imposed as a result of Supplier’s
failure to timely remit the Tax payment to the appropriate taxing jurisdiction. Supplier also shall indemnify Buyer for any claims made by a taxing jurisdiction for penalties, fines, additions to tax and the amount of interest thereon imposed with
respect to Supplier’s failure to invoice Buyer for the correct amount of Tax. 
  

	5.0	Payments And Acceptance 

 Terms for payment will be specified in the
relevant SOW and/or WA. Payment of invoices will not be deemed acceptance of Deliverables or Services, but rather such Deliverables or Services will be subject to inspection, test, acceptance or rejection in accordance with the acceptance or
completion criteria as specified in the relevant SOW and/or WA. Buyer may, at its option, either reject Deliverables or Services that do not comply with the acceptance or completion criteria for a refund, or require Supplier, upon Buyer’s
written instruction, to repair or replace such Deliverables or re-perform such Service, without charge and in a timely manner. 
 Unless otherwise provided
by local law without the possibility of contractual waiver or limitation, Supplier will submit invoices, corrected invoices, or other such claims for reimbursement, to Buyer within (1) year from the date of acceptance of Deliverables or the
satisfactory completion of Services. Exceptions must be specifically authorized by Buyer. 
  

	6.0	Electronic Commerce 

 To the extent permitted by local law, the
parties will conduct transactions using an electronic commerce approach under which the parties will electronically transmit and receive legally binding purchase and sale obligations (“Documents”), including electronic credit entries
transmitted by Buyer to the Supplier account specified in the relevant SOW and/or WA. The parties will enter into a separate agreement governing the transmission of such electronic transactions and associated responsibilities of the parties.

  

									
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	7.0	Warranties 

  

	7.1	Ongoing Warranties 

 Supplier makes the following ongoing
representations and warranties: 
 1. it has the right to enter into this Agreement and its performance of this Agreement will comply, at its own expense,
with the terms of any contract, obligation, including any between Supplier and its end-users; or any law, regulation or ordinance to which it is or becomes subject; 
 2. no claim, lien, or action exists or is threatened against Supplier that would interfere with Buyer’s rights under this Agreement; 
 3. Deliverables and Services do not infringe any privacy, publicity, reputation or intellectual property right of a third party; 
 4. all authors have agreed not to assert their moral rights (personal rights associated with authorship of a work under applicable law) in the Deliverables, to the extent permitted by law; 
 5. Deliverables are safe for use consistent with and will comply with the warranties, specifications and requirements in this Agreement; 
 6. Deliverables do not contain harmful code; 
 7. Services will be performed
using reasonable care and skill and in accordance with the relevant SOW and/or WA; 
 8. it will not engage in Electronic Self-Help; 
 9. Deliverables and Services which interact in any capacity with monetary data are euro ready such that when used in accordance with their associated documentation they
are capable of correctly processing monetary data in the euro denomination and respecting the euro currency formatting conventions (including the euro sign); 
 10. it is knowledgeable with, and is and will remain in full compliance with all applicable export and import laws, regulations, orders, and policies (including, but not limited to, securing all necessary clearance requirements, export and
import licenses and exemptions from, and making all proper filings with appropriate governmental bodies and/or disclosures relating to the release or transfer of technology and software to non U.S. nationals in the U.S., or outside the U.S., release
or transfer of technology and software having U.S. content or derived from U.S.-origin software or technology); it is knowledgeable with applicable supply chain security recommendations issued by applicable governments and industry standards
organizations and will make best efforts to comply with such recommendations; 
 11. it will not export, directly or indirectly, any technology, software or
commodities of U.S. origin or having U.S. content provided by Buyer or their direct product to any of the countries or to nationals of those countries, wherever located, listed in U.S. Export Administration Regulations, as modified from time to
time, unless authorized by appropriate government license or regulations; 
 12. it will not use, disclose, or transfer across borders any information that
is processed for Buyer that may identify an individual (Personal Data), except to the extent necessary to perform under this Agreement; and 
 13. it will
comply with all applicable data privacy laws and regulations, will implement and maintain appropriate technical and other protections for the Personal Data, will report any breaches of protection of Personal Data, and will cooperate fully with
Buyer’s requests for access to, correction of, and destruction of Personal Data in Supplier’s possession. 
 THE WARRANTIES IN THIS AGREEMENT
ARE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THOSE WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 
  

	7.2	Warranty Redemption 

 Subject to Section 10.0 Supplier
Liability for Third Party Claims, if Deliverables or Services do not comply with the warranties in this Agreement, Supplier will repair or replace Deliverables or re-perform Services, without charge and in a timely manner. If Supplier fails to do
so, Buyer may repair or replace Deliverables or re-perform Services and Supplier will reimburse Buyer for actual and reasonable expenses. 
  

	8.0	Delivery 

 Deliverables and Services will be delivered as specified
in the relevant SOW and/or WA. If Supplier cannot comply with a delivery commitment, Supplier will promptly notify Buyer of a revised delivery date and Buyer may: 
 1. cancel without charge Deliverables or Services not yet delivered; and 
 2. exercise all other remedies provided at law, in equity and in this
Agreement. 
  

	9.0	Intellectual Property 

  

	9.1	Works Made for Hire 

 All Developed Works belong exclusively
to Buyer and are works made for hire. If any Developed Works are not considered works made for hire owned by operation of law, Supplier assigns the ownership of copyrights in such works to Buyer. 
  

									
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	9.2	Preexisting Materials 

 Supplier will not include any
Preexisting Materials in any Deliverable unless they are listed in the relevant SOW. Supplier grants Buyer a nonexclusive, worldwide, perpetual, irrevocable, paid-up, license to prepare and have prepared derivative works of Preexisting Materials and
to use, have used, execute, reproduce, transmit, display, perform, transfer, distribute, and sublicense Preexisting Materials or their derivative works, and to grant others the rights granted in this Subsection. 
  

	9.3	Tools 

 Supplier will not include Tools in Deliverables
unless they are listed in the relevant SOW. Supplier grants Buyer a nonexclusive, worldwide, perpetual, irrevocable, paid-up, license to prepare and have prepared derivative works of Tools, and to use, have used, execute, reproduce, transmit,
display and perform Tools or their derivative works. 
  

	9.4	Invention Rights 

 Supplier will promptly provide to Buyer a
complete written disclosure for each Invention which identifies the features or concepts which Supplier believes to be new or different. Supplier assigns all of its right, title and interest in Inventions (including any patent applications filed on
or patents issues claiming Inventions) to Buyer. 
  

	9.5	Joint Invention Rights 

 Supplier assigns all of its right,
title and interest in Joint Inventions (including any patent applications filed on or patents issued claiming Joint Inventions) to Buyer. 
  

	9.6	Perfection of Copyrights 

 Upon request, Supplier will
provide to Buyer a “Certificate of Originality” or equivalent documentation to verify authorship of Developed Works. Supplier will confirm assignment of copyright for Developed Works using the “Confirmation of Assignment of
Copyright” form and will assist Buyer in perfecting such copyrights. 
  

	9.7	Perfection of Invention Rights 

 Supplier will identify all
countries in which it will seek patent protection for each Invention. Supplier authorizes Buyer to act as its agent in obtaining patent protection for the Inventions in countries where Supplier does not seek patent protection. Supplier will, at
Buyer’s expense, assist in the filing of patent applications on Inventions and have required documents signed. 
  

	9.8	Trademarks 

 This Agreement does not grant either party the
right to use the other party’s or their Affiliates trademarks, trade names or service marks. 
  

	9.9	Patents 

 Supplier grants to Buyer a nonexclusive, worldwide,
perpetual, irrevocable, and paid-up license under any patents and patent applications licensable by Supplier to make, have made, use, have used, import, export, sell, and otherwise transfer the Deliverables and use the Services to the extent
authorized in this Agreement. 
  

	10.0	Supplier Liability For Third Party Claims 

  

	10.1	General Indemnification 

 Supplier will defend, hold harmless
and indemnify, including legal fees, Buyer and Buyer Personnel against third party claims that arise or are alleged to have arisen as a result of negligent or intentional acts or omissions of Supplier or Supplier Personnel or breach by Supplier of
any term of this Agreement. 
  

	10.2	Intellectual Property Indemnification 

 Supplier will defend,
or at Buyer’s option cooperate in the defense of, hold harmless and indemnify, including legal fees, Buyer and Buyer Personnel from third party claims that Supplier’s Deliverables or Services infringe the intellectual property rights of a
third party. If such a claim is or is likely to be made, Supplier will, at its own expense, exercise the first of the following remedies that is practicable: 
 1. obtain for Buyer the right to continue to use, sell and license the Deliverables and Services consistent with this Agreement; 
 2. modify
Deliverables and Services so they are non-infringing and in compliance with this Agreement; 
  

									
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 3. replace the Deliverables and Services, or other affected Deliverables or Services, with non-infringing ones that
comply with this Agreement; or 
 4. at Buyer’s request, accept the cancellation of infringing Services and the return of infringing Deliverables and
refund any amount paid. 
 Buyer will give Supplier prompt notice of third party claims against Buyer, and cooperate in the investigation, settlement and
defense of such claims. 
  

	10.3	Exceptions to Indemnification 

 Supplier will have no
obligation to indemnify Buyer or Buyer Personnel for claims that Supplier’s Deliverables or Services infringe the intellectual property rights of a third party to the extent such claims arise as a result of: 
 1. Buyer’s combination of Deliverables or Services with other products or services not reasonably foreseeable by Supplier and such infringement or claim would have
been avoided in the absence of such combination; 
 2. Supplier’s implementation of a Buyer originated design and such infringement or claim would have
been avoided in the absence of such implementation; or 
 3. Buyer’s modification of the Deliverables and such infringement or claim would have been
avoided in the absence of such modification. 
  

	11.0	Limitation Of Liability Between Supplier And Buyer 

 In no event
will either party be liable to the other for any lost revenues, lost profits, incidental, indirect, consequential, special or punitive damages. This mutual Limitation of Liability does not limit the obligations and liability of Supplier resulting
from Section 10.0 Supplier Liability for Third Party Claims. In no event will either party be liable for the respective actions or omissions of its Affiliates under this Agreement. 
 Supplier acknowledges and agrees that all WA’s or PA’s issued by Buyer’s Affiliate(s) are independent agreements between Supplier or Supplier Affiliate and the Buyer Affiliate. Buyer shall not be liable
to Supplier or Supplier Affiliate(s) for any actions or inactions of any Buyer Affiliate(s) under a WA or PA, nor shall any actions or inactions by Buyer’s Affiliate(s) constitute a breach of the Agreement between Buyer and Supplier.

  

	12.0	Supplier And Supplier Personnel 

 Supplier is an independent
contractor and this Agreement does not create an agency relationship between Buyer and Supplier or Buyer and Supplier Personnel. Buyer assumes no liability or responsibility for Supplier Personnel. Supplier will: 
 1. ensure it and Supplier Personnel are in compliance with all laws, regulations, ordinances, and licensing requirements; 
 2. be responsible for the supervision, control, compensation, withholdings, health and safety of Supplier Personnel; 
 3. inform Buyer if a former employee of Buyer will be assigned work under this Agreement, such assignment subject to Buyer approval; 
 4. ensure Supplier Personnel performing Services on Buyer’s premises comply with the On Premises Guidelines in Section 13.0 and upon request, provide Buyer,
for export evaluation purposes, the country of citizenship and permanent residence and immigration status of those persons. Buyer retains the right to refuse to accept persons made available by Supplier for export reasons; and 
 5. not discriminate against any employees, applicants for employment, or any entity engaged in its procurement practices because of race, color, religion, sex, age,
national origin, or any other legally protected status. 
  

	13.0	On Premises Guidelines 

 Supplier will ensure that Supplier
Personnel assigned to work on Buyer’s premises will comply with this Section. 
  

	13.1	Access to Premises 

 Supplier will ensure that Supplier
Personnel assigned to work on Buyer’s premises will: 
 1. to the extent permitted by local law, participate in a preemployment criminal background check
covering the counties in which the person was employed or resided for the past seven years (or longer as required by State legislation), and inform Buyer of any negative findings; 
 2. maintain a current and complete list of the persons’ names and social security numbers; 
 3. obtain for each person
a valid identification badge from Buyer and ensure that it is displayed to gain access to and while on Buyer’s premises (it is Buyer’s policy to deactivate any such badge if not used for one month); 
 4. maintain a signed acknowledgment that each person will comply with Buyer’s Safety & Security Guidelines; 
 5. ensure that each person with regular access to Buyer’s premises complies with all parking restrictions and with vehicle registration requirements if any;

  

									
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 6. inform Buyer if a former employee of Buyer will be assigned work under this Agreement, such assignment subject to
Buyer approval; 
 7. at Buyer’s request, remove a person from Buyer’s premises and not reassign such person to work on Buyer’s premises
(Buyer is not required to provide a reason for such request); and 
 8. notify Buyer immediately upon completion or termination of any assignment and return
Buyer’s identification badge. Upon Buyer’s request, Supplier will provide documentation to verify compliance with this Subsection. 
  

	13.2	General Business Activity Restrictions 

 Supplier will ensure
that Supplier Personnel assigned to work on Buyer’s premises: 
 1. will not conduct any non-Buyer related business activities (such as interviews,
hirings, dismissals or personal solicitations) on Buyer’s premises; 
 2. will not conduct Supplier’s Personnel training on Buyer’s premises,
except for on-the-job training; 
 3. will not attempt to participate in Buyer benefit plans or activities; 
 4. will not send or receive non-Buyer related mail through Buyer’s mail systems; and 
 5. will not sell, advertise or market any products or distribute printed, written or graphic materials on Buyer’s premises without Buyer’s written permission. 
  

	13.3	Buyer’s Safety and Security Guidelines 

 Supplier will
ensure that Supplier Personnel assigned to work on Buyer’s premises: 
 1. do not bring weapons of any kind onto Buyer’s premises; 
 2. do not manufacture, sell, distribute, possess, use or be under the influence of controlled substances (for nonmedical reasons) or alcoholic beverages while on
Buyer’s premises; 
 3. do not have in their possession hazardous materials of any kind on Buyer’s premises without Buyer’s authorization;

 4. acknowledge that all persons, property, and vehicles entering or leaving Buyer’s premises are subject to search; and 
 5. remain in authorized areas only (limited to the work locations, cafeterias, rest rooms and, in the event of a medical emergency, Buyer’s medical facilities).
Supplier will promptly notify Buyer of any accident or security incidents involving loss of or misuse or damage to Buyer’s intellectual or physical assets; physical altercations; assaults; or harassment and provide Buyer with a copy of any
accident or incident report involving the above. Supplier must coordinate with Buyer access to Buyer’s premises during non-regular working hours. 
  

	13.4	Asset Control 

 In the event Supplier Personnel has access to
information, information assets, supplies or other property, including property owned by third parties but provided to Supplier Personnel by Buyer (“Buyer Assets”), Supplier Personnel: 
 1. will not remove Buyer Assets from Buyer’s premises without Buyer’s authorization; 
 2. will use Buyer Assets only for purposes of this Agreement and reimburse Buyer for any unauthorized use; 
 3. will only
connect with, interact with or use programs, tools or routines that Buyer agrees are needed to provide Services; 
 4. will not share or disclose user
identifiers, passwords, cipher keys or computer dial port telephone numbers; and 
 5. in the event the Buyer Assets are confidential, will not copy,
disclose or leave such assets unsecured or unattended. Buyer may periodically audit Supplier’s data residing on Buyer Assets. 
  

	13.5	Supervision of Supplier’s Personnel 

 Suppliers will
provide continual supervision of its Personnel provided under this Agreement, at no additional cost to Buyer. Supplier’s supervisor shall have full supervisory authority over all day-to-day employment relationship decisions relating to
Supplier’s Personnel, including those decisions relating to: wages, hours, terms and conditions of employment, hiring, discipline, performance evaluations, termination, counseling and scheduling. Supplier’s supervisors responsible for each
work location will be responsible to know that work location’s planned holiday (and other closing) schedules and the impacts all such schedules have on Supplier’s Personnel. Supplier will conduct orientation sessions with its Personnel
before placement on an assignment with Buyer, during which orientation such Personnel will be told who their supervisor is and how that supervisor can be contacted. Supplier will, from time to time, ensure that all of its Personnel working under
this Agreement continue to be aware of this information. 
  

	14.0	Insurance 

 Supplier will maintain at its expense: 
 1. commercial general or public liability insurance with a minimum limit per occurrence or accident of 1,000,000 USD (or local currency equivalent); 
  

									
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 2. workers’ compensation or employer’s liability insurance as required by local law, such policies waiving any
subrogation rights against Buyer; and 
 3. automobile liability insurance as required by local statute but not less than 1,000,000 USD (or local currency
equivalent) if a vehicle will be used in the performance of this Agreement. 
 Insurance required under clauses (1) and (3) will name Buyer as an
additional insured with respect to Buyer’s insurable interest, will be primary or noncontributory regarding insured damages or expenses, and will be purchased from insurers with an AM Best Rating of B+ or better and a financial class rating of
11 or better. 
  

	15.0	Termination 

  

	15.1	Termination of this Base Agreement 

 Either party may
terminate this Base Agreement, without any cancellation charge, for a material breach of this Agreement by the other party or if the other party becomes insolvent or files or has filed against it a petition in bankruptcy (“Cause”), to the
extent permitted by law. Such termination will be effective at the end of a thirty (30) day written notice period if the Cause remains uncured. Either party may terminate this Base Agreement without Cause when there are no outstanding SOWs or
WAs. 
  

	15.2	Termination of a SOW or WA 

 Buyer may, upon written notice
to Supplier, terminate a SOW or WA: 
 1. with Cause effective immediately; or 
 2. without Cause. 
 Upon termination, in accordance with Buyer’s written direction, Supplier will immediately:

 1. cease work; 
 2. prepare and submit to Buyer an itemization
of all completed and partially completed Deliverables and Services; 
 3. deliver to Buyer Deliverables satisfactorily completed up to the date of
termination at the agreed upon Prices in the relevant SOW and/or WA; and 
 4. deliver upon request any work in process. 
 In the event Buyer terminates without Cause, Buyer will compensate Supplier for the actual and reasonable expenses incurred by Supplier for work in process up to and
including the date of termination, provided such expenses do not exceed the Prices. 
  

	16.0	General 

  

	16.1	Amendments 

 This Agreement may only be amended by a writing
specifically referencing this Agreement which has been signed by authorized representatives of the parties. 
  

	16.2	Assignment 

 Neither party will assign their rights or
delegate or subcontract their duties under this Agreement to third parties or Affiliates without the prior written consent of the other party, such consent not to be withheld unreasonably, except that either party may assign this Agreement in
conjunction with the sale of a substantial part of its business utilizing this Agreement or any intellectual property assigned or licensed under this Agreement. Any unauthorized assignment of this Agreement is void. 
  

	16.3	Choice of Law and Forum; Waiver of Jury Trial; Limitation of Action 

 This Agreement and the performance of transactions under this Agreement will be governed by the laws of the country where the Buyer entering into the relevant agreement or PA is located, except: (i) in Australia, this Agreement will be
governed by the laws of the State or Territory in which the transaction occurs; (ii) in the United Kingdom, this Agreement will be governed by the laws of England; (iii) in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina,
Bulgaria, Croatia, Former Yugoslav Republic of Macedonia, FR Yugoslavia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, this Agreement will be
governed by the laws of Austria; (iv) in Estonia, Latvia, and Lithuania, Finnish law will apply; (v) in Canada, the laws of the Province of Ontario govern this Agreement; (vi) in the United States (including if any part of the
transaction occurs within the United States) and Puerto Rico, and People’s Republic of China, the laws of the State of New York applicable to contracts executed in and performed entirely within that State govern this Agreement. The United
Nations Convention on Contracts for the International Sale of Goods does not apply. The parties expressly waive any right to a jury trial regarding disputes related to this Agreement. Unless otherwise provided by local law without the possibility of
contractual waiver or limitation, any legal or other action related to a breach of this Agreement must be commenced no later than two (2) years from the date on which the cause of action arose. 
  

									
	Form Title: “ClickHere to type Agreement Title”	  	Page 7 of 9	  		  	Form Release: 08/98
				
	Form Owner: Global Procurement	  		  		  	Revision: 3/04

	16.4	Communications 

 All communications between the parties
regarding this Agreement will be conducted through the parties’ representatives as specified in the relevant SOW and/or WA. All notices required in writing under this Agreement will be made to the appropriate contact(s) listed in the relevant
SOW and/or WA and will be effective upon actual receipt. Notices may be transmitted electronically, by registered or certified mail, or courier. All notices, with the exception of legal notices, may also be provided by facsimile. 
  

	16.5	Counterparts 

 This Agreement may be signed in one or more
counterparts, each of which will be deemed to be an original and all of which when taken together will constitute the same agreement. Any copy of this Agreement made by reliable means (for example, photocopy or facsimile) is considered an original.

  

	16.6	Exchange of Information 

 All information exchanged is non
confidential. If either party requires the exchange of confidential information, it will be made under a separate signed confidentiality agreement between the parties. The parties will not publicize the terms of this Agreement, or the relationship,
in any advertising, marketing or promotional materials without prior written consent of the other party except as may be required by law, provided the party publicizing obtains any confidentiality treatment available. Supplier will use information
regarding this Agreement only in the performance of this Agreement. For any business personal information relating to Supplier Personnel that Supplier provides to Buyer, Supplier has obtained the agreement of the Supplier Personnel to release the
information to Buyer and to allow Buyer to use such information in connection with this Agreement. 
  

	16.7	Freedom of Action 

 This Agreement is nonexclusive and either
party may design, develop, manufacture, acquire or market competitive products or services. Buyer will independently establish prices for resale of Deliverables or Services and is not obligated to announce or market any Deliverables or Services and
does not guarantee the success of its marketing efforts, if any. 
  

	16.8	Force Majeure 

 Neither party will be in default or liable
for any delay or failure to comply with this Agreement due to any act beyond the control of the affected party, excluding labor disputes, provided such party immediately notifies the other. 
  

	16.9	Obligations of Affiliates 

 Affiliates will acknowledge
acceptance of the terms of this Agreement through the signing of a PA before conducting any transaction under this Agreement. 
  

	16.10	Prior Communications and Order of Precedence 

 This Agreement
replaces any prior oral or written agreements or other communication between the parties with respect to the subject matter of this Agreement, excluding any confidential disclosure agreements. In the event of any conflict in these documents, the
order of precedence will be: 
 1. the quantity, payment and delivery terms of the relevant WA; 
 2. the relevant SOW; 
 3. this Base Agreement; and 
 4. the remaining terms of the relevant WA. 
  

	16.11	Record Keeping and Audit Rights 

 Supplier will maintain (and
provide to Buyer upon request) relevant business and accounting records to support invoices under this Agreement and proof of required permits and professional licenses, for a period of time as required by local law, but not for less than three
(3) years following completion or termination of the relevant SOW and/or WA. All accounting records will be maintained in accordance with generally accepted accounting principles. 
  

	16.12	Severability 

 If any term in this Agreement is found by
competent judicial authority to be unenforceable in any respect, the validity of the remainder of this Agreement will be unaffected, provided that such unenforceability does not materially affect the parties’ rights under this Agreement.

  

									
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	Form Owner: Global Procurement	  		  		  	Revision: 3/04

	16.13	Survival 

 The provisions set forth in the following Sections
and Subsections of this Base Agreement will survive after termination or expiration of this Agreement and will remain in effect until fulfilled: “Taxes”, “Ongoing Warranties”, “Intellectual Property”, “Supplier
Liability for Third Party Claims”, “Limitation of Liability between Supplier and Buyer”, “Record Keeping and Audit Rights”, “Choice of Law and Forum; Waiver of Jury Trial; Limitation of Action”, “Exchange of
Information”, and “Prior Communications and Order of Precedence”. 
  

	16.14	Waiver 

 An effective waiver under this Agreement must be in
writing signed by the party waiving its right. A waiver by either party of any instance of the other party’s noncompliance with any obligation or responsibility under this Agreement will not be deemed a waiver of subsequent instances.

 17 
 Both Parties shall not assign or transfer
any interest, obligation or right under this Contract/Agreement without the other party’s prior written consent (which shall not be unreasonably withheld), except that IBM may assign this Agreement to one of its Affiliates or to a successor
organization by merger or acquisition or restructure of its business, in which cases, the request for written consent shall be waived. (Affiliates mean, with respect to IBM, any other entity that, directly or indirectly, owns or controls, is owned
or controlled by, or is under common ownership or common control with IBM.) 
  

													
	ACCEPTED AND AGREED TO:	 		 	ACCEPTED AND AGREED TO:
	IBM China Company Limited	 		 	Worksoft Creative Software Ltd.
					
	By:	 	 /s/
	 		 	By:	 	 /s/

	Buyer Signature	 	Date	 		 	Supplier Signature	 	Date
	 Liu Xiao Lin
	 		 	 Zhou Ying

	Printed Name	 		 	Printed Name
	 China Procurement Manager
	 		 	 CFO

	Title & Organization	 		 	Title & Organization
	  
	 		 	  

	 Buyer Address:
 Jia No. 2 Gongti
(N) Road
 Chaoyang District
 Beijing 100027
 P.R.C.
	 		 	Supplier Address:

  

									
	Form Title: “ClickHere to type Agreement Title”	  	Page 9 of 9	  		  	Form Release: 08/98
				
	Form Owner: Global Procurement	  		  		  	Revision: 3/04

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