Document:

Exhibit 4.2

 Exhibit 4.2 
 SHAREHOLDERS AGREEMENT 
 dated as of 

__________ ___, 2011 
 among 
 LUMOS NETWORKS CORP. 

QUADRANGLE CAPITAL PARTNERS LP, 
 QUADRANGLE SELECT PARTNERS LP, 
 QUADRANGLE CAPITAL PARTNERS-A LP,

 QUADRANGLE NTELOS HOLDINGS II LP 
 and 
 THE MANAGEMENT SHAREHOLDERS NAMED HEREIN 

 SHAREHOLDERS AGREEMENT 

SHAREHOLDERS AGREEMENT (this “Agreement”) dated as of __________ ___, 2011 among (i) Lumos Networks Corp., a
Delaware corporation (the “Company”), (ii) Quadrangle Capital Partners LP, a Delaware limited partnership, Quadrangle Select Partners LP, a Delaware limited partnership, Quadrangle Capital Partners-A LP, a Delaware limited
partnership and Quadrangle NTELOS Holdings II LP, a Delaware limited partnership (collectively, the “Quadrangle Entities”) and (iii) solely for the limited purposes of Sections 4.02 and 4.03, the Persons listed on the signature
pages hereof under “Management Shareholders” (the “Management Shareholders”). 
 W I T N E S S E T
H : 
 WHEREAS, pursuant to the Transaction Agreement (as defined herein) certain parties hereto own NTELOS Company
Securities (as defined herein); 
 WHEREAS, certain of the parties listed on the signature pages hereof together with NTELOS
Holdings Corp. (“NTELOS”) entered into the Shareholder Agreement dated May 2, 2005 (the “Original Agreement”) to govern certain of their rights, duties and obligations after consummation of the transactions
contemplated by the Transaction Agreement; 
 WHEREAS, in connection with the consummation of the First Public Offering (as
defined in the Original Agreement), the parties to the Original Agreement amended and restated the Original Agreement in its entirety on February 13, 2006 (the “Amendment and Restatement”); 

WHEREAS, NTELOS and Quadrangle NTELOS Holdings II LP (which had agreed to acquire the NTELOS Company Securities owned by the CVC Entities
(as defined in the Amendment and Restatement) as of such date) executed a Joinder Agreement as of October 1, 2007, whereby Quadrangle NTELOS Holdings II LP was deemed to be a party to the Amendment and Restatement, and it agreed to have all
rights and obligations of a Permitted Transferee (as defined therein) of a Quadrangle Entity as if it had executed the Original Agreement; 
 WHEREAS, in connection with the consummation of the Spin-off (as defined herein), and in accordance with Section 7.14 of the Amendment and Restatement, the parties executing the signature pages to
this Agreement wish to enter into this Agreement; 
 NOW, THEREFORE, the parties hereto agree as follows: 

ARTICLE 1 

DEFINITIONS 
 Section 1.01. Definitions. (a) The following terms, as used herein, have the following meanings: 

 “Affiliate” means, with respect to any Person, any other Person directly or
indirectly controlling, controlled by or under common control with such Person, provided that no securityholder of the Company shall be deemed an Affiliate of any other securityholder solely by reason of any investment in the Company. For the
purpose of this definition, the term “control” (including with correlative meanings, the terms “controlling”, “controlled by” and “under common control with”), as used with respect
to any Person, shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of such Person, whether through the ownership of voting securities, by contract or otherwise. 

“Aggregate Ownership” means, with respect to any Shareholder or group of Shareholders, and with respect to any class of
Company Securities, the total amount of such class of Company Securities “beneficially owned” (as such term is defined in Rule 13d-3 of the Exchange Act) (without duplication) by such Shareholder or group of Shareholders as of the
date of such calculation, calculated on a Fully Diluted basis (it being understood that the Aggregate Ownership of any Quadrangle Entity shall reflect (without duplication) all applicable Company Securities beneficially owned by every other
Quadrangle Entity). 
 “Board” means the board of directors of the Company. 

“Business Day” means any day except a Saturday, Sunday or other day on which commercial banks in New York City are
authorized by law to close. 
 “Bylaws” means the Amended and Restated Bylaws of the Company, as the same may
be amended from time to time. 
 “Change-of-Control” means, with respect to the Company, (i) the
acquisition by any Person or any such “group” (other than the Quadrangle Entities and their Permitted Assignees) of securities of the Company representing more than 51% of the combined voting power of the Company’s then outstanding
voting securities with respect to matters submitted to a vote of the stockholders generally or (ii) a sale or transfer by the Company of substantially all of the consolidated assets of the Company and its Subsidiaries to a Person that is not an
Affiliate of the Company prior to such sale or transfer. 
 “Charter” means the Amended and Restated
Certificate of Incorporation of the Company, as the same may be amended from time to time. 
 “Code” means the
Internal Revenue Code of 1986. 
 “Common Stock” means the Common Stock, par value $.01 per share, of the
Company having the rights, including voting rights, described in the Charter and any stock into which such Common Stock may thereafter be converted or changed. “Common Shares” means shares of Common Stock of the Company. 

“Company Securities” means (i) the Common Stock, (ii) securities convertible into or exchangeable for Common
Stock, and (iii) options, warrants or other rights to acquire Common Stock or any other equity or equity-linked security issued by the Company. 
 “Exchange Act” means the Securities Exchange Act of 1934. 

  
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 “FINRA” means the Financial Industry Regulatory Authority. 

“Five Percent Shareholder” means a Shareholder whose Aggregate Ownership of Common Shares divided by the Aggregate
Ownership of such Common Shares by all Shareholders is 5% or more (it being understood that the Aggregate Ownership of Common Shares of each Quadrangle Entity shall include, without duplication, all Common Shares beneficially owned by every other
Quadrangle Entity). 
 “Fully Diluted” means, with respect to any class of Company Securities, all outstanding
shares of such class of Company Securities and all shares issuable in respect of securities convertible into or exchangeable for such shares, all stock appreciation rights, options, warrants and other rights to purchase or subscribe for shares of
such class of Company Securities or securities convertible into or exchangeable for shares of such class of Company Securities. 

“GAAP” means generally accepted accounting principles in the United States. 

“Independent Director” means a member of the Board who is both (i) “independent” as and to the extent
defined by, and who otherwise satisfies the “independence” requirements for a member of a board of directors as set forth in, the applicable rules and regulations from time to time promulgated by the NASDAQ Stock Market, Inc. and the SEC
and (ii) not an Affiliate of any of the Quadrangle Entities. 
 “Joint Venture” means any joint venture,
partnership or other similar arrangement of which the Company or any Subsidiary is a member. 
 “NTELOS Company
Securities” means (i) the common stock, par value $.01 per share, of the NTELOS having the rights, including voting rights, described in the certificate of incorporation of NTELOS and any stock into which such common stock may
thereafter be converted or changed, (ii) securities convertible into or exchangeable for the common stock described in clause (i) and (iii) options, warrants or other rights to acquire the common stock described in clause (i) or
any other equity or equity-linked security issued by NTELOS. 
 “Permitted Assignee” means (A) any other
Quadrangle Entity, (B) any general or limited partner of any Quadrangle Entity, and any corporation, partnership or other Person that is an Affiliate of any such general or limited partner (collectively, “Quadrangle
Affiliates”), (C) any managing director, general partner, director, limited partner, officer or employee of any Quadrangle Entity or any Quadrangle Affiliate, or any spouse, lineal descendent, sibling, parent, heir, executor,
administrator, testamentary trustee, legatee or beneficiary of any of the foregoing persons described in this clause (C) (collectively, “Quadrangle Associates”), or (D) any trust the beneficiaries of which, any charitable
trust the grantor of which or any corporation, limited liability company or partnership the stockholders, members or general or limited partners of which, include only the Quadrangle Entities, Quadrangle Affiliates, Quadrangle Associates, their
spouses or their lineal descendants. 
 “Person” means an individual, corporation, limited liability company,
partnership, association, trust or other entity or organization, including a government or political subdivision or an agency or instrumentality thereof. 

  
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 “Public Offering” means an underwritten public offering of Registrable
Securities of the Company pursuant to an effective registration statement under the Securities Act, other than pursuant to a registration statement on Form S-4 or Form S-8 or any similar or successor form. 

“Registrable Securities” means, at any time, any Common Shares until (i) a registration statement covering such
Common Shares has been declared effective by the SEC and such Common Shares have been disposed of pursuant to such effective registration statement, (ii) such Common Shares are sold under circumstances in which all of the applicable conditions
of Rule 144 (or any similar provisions then in force) under the Securities Act are met or such Common Shares may be sold pursuant to Rule 144(k) or (iii) such Common Shares are otherwise Transferred, the Company has delivered a new certificate
or other evidence of ownership for such Common Shares not bearing the legend required pursuant to this Agreement and such Common Shares may be resold without subsequent registration under the Securities Act. 

“Registration Expenses” means any and all expenses incident to the performance of or compliance with any registration or
marketing of securities, including all (i) registration and filing fees, and all other fees and expenses payable in connection with the listing of securities on any securities exchange or automated interdealer quotation system, (ii) fees
and expenses of compliance with any securities or “blue sky” laws (including reasonable fees and disbursements of counsel in connection with “blue sky” qualifications of the securities registered), (iii) expenses in
connection with the preparation, printing, mailing and delivery of any registration statements, prospectuses and other documents in connection therewith and any amendments or supplements thereto, (iv) security engraving and printing expenses,
(v) internal expenses of the Company (including all salaries and expenses of its officers and employees performing legal or accounting duties), (vi) reasonable fees and disbursements of counsel for the Company and customary fees and
expenses for independent certified public accountants retained by the Company (including the expenses relating to any comfort letters or costs associated with the delivery by independent certified public accountants of any comfort letters requested
pursuant to Section 4.04(h)), (vii) reasonable fees and expenses of any special experts retained by the Company in connection with such registration, (viii) reasonable fees and expenses of the Shareholders, including one counsel for
all of the Shareholders participating in the offering selected (A) by the Quadrangle Entities, in the case of any offering in which such Shareholder participates, or (B) in any other case, by the Shareholders holding the majority of the
Registrable Securities to be sold for the account of all Shareholders in the offering, (ix) fees and expenses in connection with any review by FINRA of the underwriting arrangements or other terms of the offering, and all fees and expenses of
any “qualified independent underwriter,” including the fees and expenses of any counsel thereto, (x) fees and disbursements of underwriters customarily paid by issuers or sellers of securities, but excluding any underwriting fees,
discounts and commissions attributable to the sale of Registrable Securities, (xi) costs of printing and producing any agreements among underwriters, underwriting agreements, any “blue sky” or legal investment memoranda and any
selling agreements and other documents in connection with the offering, sale or delivery of the Registrable Securities, (xii) transfer agents’ and registrars’ fees and expenses and the fees and expenses of any other agent or trustee
appointed in connection with such offering, (xiii) expenses relating to any analyst or investor presentations or any “road shows” undertaken in connection with the registration, marketing or selling of the Registrable Securities,
(xiv) fees and expenses payable in connection with any ratings of the Registrable Securities, including expenses relating to any presentations to rating agencies and (xv) all out-of pocket costs and expenses incurred by

  
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the Company or its appropriate officers in connection with their compliance with Section 4.04(m). 
 “Rule 144” means Rule 144 (or any successor provisions) under the Securities Act. 
 “SEC” means the Securities and Exchange Commission. 

“Securities Act” means the Securities Act of 1933. 

“Shareholder” means each of the Quadrangle Entities so long as such Person shall “beneficially own” (as such
term is defined in Rule 13d-3 of the Exchange Act) any Company Securities; provided that for purposes of Sections 4.02 and 4.03, “Shareholders” also shall include the Management Shareholders. 

“Spin-off” means the spin-off by NTELOS of the Company into a separately traded public company, effective as of the date
of this Agreement. 
 “Subsidiary” means, with respect to any Person, any entity of which securities or other
ownership interests having ordinary voting power to elect a majority of the board of directors or other persons performing similar functions are at the time directly or indirectly owned by such Person. 

“Transaction Agreement” means the Transaction Agreement dated as of January 18, 2005 by and among NTELOS Inc.,
Project Holdings Corp. (as predecessor to the Company), Project Merger Sub Corp. and certain shareholder signatories thereto, as amended. 
 “Transfer” means, with respect to any Company Security, (i) when used as a verb, to sell, assign, dispose of, exchange, pledge, encumber, hypothecate or otherwise transfer such
security or any participation or interest therein, whether directly or indirectly, or agree or commit to do any of the foregoing and (ii) when used as a noun, a direct or indirect sale, assignment, disposition, exchange, pledge, encumbrance,
hypothecation or other transfer of such security or any participation or interest therein or any agreement or commitment to do any of the foregoing. 
 (b) The term “Quadrangle Entities”, to the extent any such parties shall have transferred any of their Company Securities to “Permitted Assignees”, shall mean the
Quadrangle Entities and the Permitted Assignees of the Quadrangle Entities, taken together, and any right or action that may be exercised or taken at the election of the Quadrangle Entities may be taken at the election of the Quadrangle Entities and
such Permitted Assignees. 
 (c) Each of the following terms is defined in the Section set forth opposite such term: 

 

			
	 Term
	  	Section
	 Agreement
	  	Preamble
	 Board Representatives
	  	2.10
	 Company
	  	Preamble
	 Competing Activity
	  	5.04
	 Confidential Information
	  	5.01(b)
	 Damages
	  	4.05

  
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	 Term
	  	Section
	 Demand Registration
	  	4.01(a)
	 Indemnified Party
	  	4.07
	 Indemnifying Party
	  	4.07
	 Inspectors
	  	4.04(g)
	 Lock-Up Period
	  	4.03
	 Maximum Offering Size
	  	4.01(e)
	 Piggyback Registration
	  	4.02(a)
	 Quadrangle Entities
	  	Preamble
	 Records
	  	4.04(g)
	 Registering Shareholders
	  	4.01(a)
	 Replacement Nominee
	  	2.03(a)
	 Representatives
	  	5.01(b)
	 Requesting Shareholder
	  	4.01(a)
	 Shareholder
	  	6.03
	 Shelf Registration
	  	4.04

 Section 1.02. Other Definitional and Interpretative Provisions. Unless specified otherwise,
in this Agreement the obligations of any party consisting of more than one person are joint and several. The words “hereof”, “herein” and “hereunder” and words of like import used in this Agreement shall refer to this
Agreement as a whole and not to any particular provision of this Agreement. The captions herein are included for convenience of reference only and shall be ignored in the construction or interpretation hereof. References to Articles, Sections,
Exhibits and Schedules are to Articles, Sections, Exhibits and Schedules of this Agreement unless otherwise specified. All Exhibits and Schedules annexed hereto or referred to herein are hereby incorporated in and made a part of this Agreement as if
set forth in full herein. Any capitalized terms used in any Exhibit or Schedule but not otherwise defined therein, shall have the meaning as defined in this Agreement. Any singular term in this Agreement shall be deemed to include the plural, and
any plural term the singular. Whenever the words “include”, “includes” or “including” are used in this Agreement, they shall be deemed to be followed by the words “without limitation”, whether or not they are
in fact followed by those words or words of like import. “Writing”, “written” and comparable terms refer to printing, typing and other means of reproducing words (including electronic media) in a visible form. Whenever a
non-integer number is to be rounded to its nearest whole number, such number shall be rounded up if its decimal fraction is greater than or equal to .5 and rounded down of its decimal fraction is less than .5. References to a statute are to that
statute, as amended from time to time, and to the rules and regulations promulgated thereunder. References to any agreement or contract are to that agreement or contract as amended, modified or supplemented from time to time in accordance with the
terms hereof and thereof. References to any Person include the successors and permitted assigns of that Person. References from or through any date mean, unless otherwise specified, from and including or through and including, respectively.

  
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 ARTICLE 2 
 CORPORATE GOVERNANCE 
 Section 2.01.
Composition of the Board. (a) Following the consummation of the Spin-off, the Board shall consist of no more than eight directors, of whom: 
 (i) three directors (at least one of whom must be an Independent Director) will be designated by the Quadrangle Entities; which number shall be reduced to (x) two directors (none of whom must be an
Independent Director) if the Aggregate Ownership of the Quadrangle Entities is less than 20% but equal to or greater than 10%, (y) one director (who need not be an Independent Director) if the Aggregate Ownership of the Quadrangle Entities is
less than 10% but greater than or equal to 5% and (z) zero directors if the Aggregate Ownership of the Quadrangle Entities is less than 5%; 
 (ii) one director will be the chief executive officer of the Company for so long as he or she is employed by the Company. 
 (b) Each Shareholder entitled to vote for the election of directors to the Board agrees that it will vote its Common Shares or execute written consents, as the case may be, and take all other necessary
action (including causing the Company to call a special meeting of Shareholders) in order to ensure that the composition of the Board is as set forth in this Section 2.01. 

(c) The Company agrees to cause each individual designated pursuant to Section 2.01(a) or 2.03 to be nominated to serve as a
director on the Board, and to take all other necessary actions (including calling a special meeting of the Board and/or shareholders) to ensure that the composition of the Board is as set forth in this Section 2.01. 

Section 2.02. Removal. Each Shareholder agrees that if, at any time, it is then entitled to vote for the removal of directors
of the Company, it will not vote any of its Common Shares in favor of the removal of any director who shall have been designated or nominated in accordance with Section 2.01, unless the Person or Persons entitled to designate or nominate such
director shall have consented to such removal in writing, provided that if the Person or Persons entitled to designate or nominate any director pursuant to Section 2.01 shall request in writing the removal, with or without cause, of such
director, each Shareholder shall vote its Common Shares in favor of such removal. 
 Section 2.03. Vacancies. If, as
a result of death, permanent disability, retirement, resignation, removal (with or without cause) or otherwise, there shall exist or occur any vacancy on the Board: 
 (a) the Person or Persons entitled under Section 2.01 to designate or nominate such director whose death, permanent disability, retirement, resignation or removal resulted in such vacancy may,
subject to the provisions of Section 2.01, designate another individual (the “Replacement Nominee”) to fill such vacancy and serve as a director of the Company; and 

(b) subject to Section 2.01, each Shareholder then entitled to vote for the election of the Replacement Nominee as a director of the
Company agrees that it will vote its Common 

  
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Shares, or execute a proxy or written consent, as the case may be, in order to ensure that the Replacement Nominee be elected to the Board. 

Any vacancies resulting from an increase in the number of directors may only be filled by the directors then in office. 

Section 2.04. Meetings. The Board shall hold a regularly scheduled meeting at least once every calendar quarter. 

Section 2.05. Action by the Board. (a) A quorum of the Board shall consist of a majority of the directors,
provided that such majority shall include at least one director designated by the Quadrangle Entities who is not an Independent Director for so long as the Quadrangle Entities are entitled to designate one or more directors pursuant to
Section 2.01 hereof. 
 (b) All actions of the Board shall require (i) the affirmative vote of at least a majority of
the directors present at a duly convened meeting of the Board at which a quorum is present (in person or telephonically) or (ii) the unanimous written consent of the Board, provided that, in the event that there is a vacancy on the Board
and an individual has been nominated to fill such vacancy, the first order of business shall be to fill such vacancy. 
 (c) The
Board may create executive, compensation, audit and such other committees as it may determine. To the extent permitted by the applicable rules and regulations from time to time promulgated by the NASDAQ Stock Market and the SEC, the Quadrangle
Entities shall have the right to designate a number of directors comprising each such committee that is proportionate to the number of directors that such Shareholder is entitled to designate pursuant to Section 2.01 (such number to be rounded
up or down as appropriate to the nearest whole number); provided that no such Shareholder shall have the right to designate any member of a special committee formed in connection with any transaction, or proposed transaction, between the
Company or any Subsidiary, on the one hand, and such Shareholder or an Affiliate of such Shareholder, on the other hand. 
 (d)
No action by the Company (including but not limited to any action by the Board or any committee thereof) shall be taken after the date hereof, and the Company shall not permit any action to be taken by any Subsidiary or any Joint Venture (but only,
with respect to any Joint Venture, to the extent that the Company or a Subsidiary has the right pursuant to the terms of such Joint Venture to not permit such action to be taken), with respect to any of the following matters without the affirmative
approval of the Board: 
 (i) (1) any merger or consolidation of the Company, any Subsidiary or any Joint Venture
with or into any Person, other than a wholly owned Subsidiary, or of any Subsidiary or Joint Venture with or into any Person other than the Company or any other wholly owned Subsidiary, (2) any sale of the Company, any Subsidiary, any Joint
Venture or any significant operations of the Company, any Subsidiary or any Joint Venture or (3) any acquisition or disposition of assets, business, operations or securities by the Company, any Subsidiary or any Joint Venture (in a single
transaction or a series of related transactions) having a value in each case in this clause (3) in excess of $3,000,000; 

  
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 (ii) the declaration of any dividend on or the making of any distribution
with respect to, or the recapitalization, reclassification, redemption, repurchase or other acquisition of, any securities of the Company, any Subsidiary or any Joint Venture, except (i) as expressly permitted by this Agreement or the Charter
and (ii) any dividend made from a Subsidiary of the Company to another Subsidiary of the Company or from a Subsidiary of the Company to the Company; 
 (iii) any liquidation, dissolution, commencement of bankruptcy, liquidation or similar proceedings with respect to the Company, any Subsidiary or any Joint Venture; 

(iv) any incurrence, refinancing, alteration of material terms or prepayment by the Company, any Subsidiary or any Joint
Venture of indebtedness for borrowed money (or the guaranty by the Company, any Subsidiary or any Joint Venture of any such indebtedness), or the issuance or registration with the SEC of any security by the Company, any Subsidiary or any Joint
Venture, in each case other than (i) pursuant to the credit agreement being entered into in connection with the Spin-off and approved by the board of directors of NTELOS, and any future amendments or refinancings thereof authorized by the
NTELOS board of directors at the time of the entry into of such credit agreement, (ii) pursuant to any employee or stock option plans previously approved by the Board in compliance with this Section 2.05(d) or (iii) as specifically
contemplated by this Agreement; 
 (v) any individual or related series of capital expenditures or capital leases
which are inconsistent in any material respect with the annual capital expenditure budget approved by the Board in compliance with this Section 2.05(d); 
 (vi) any entering into, amending or modifying in any material respect any agreement of the Company, any Subsidiary or any Joint Venture, which is made outside the ordinary course of business and is
material to the Company and its Subsidiaries as a whole; 
 (vii) any entering into of any agreement, indenture
or other instrument that contains any provision that would restrict either the payment of dividends on the Common Stock; 
 (viii) any determination of compensation, benefits, perquisites or other incentives for executive officers of the Company, any Subsidiary or any Joint Venture or the approval or amendment of any plans or
contracts in connection therewith, any approval of or amendment to any equity or other compensation or benefit plans for employees of the Company, Subsidiary or any Joint Venture or the grant of any stock option or other equity compensation to any
employee of the Company, any Subsidiary or any Joint Venture, other than any such determinations, amendments or grants (i) required by law, (ii) to satisfy agreements currently in place or deliver the benefits intended thereunder or
(iii) to renew insurance or administrative service contracts relating to benefits plans if such renewals come due in the ordinary course; 

  
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 (ix) any appointment or dismissal of any of the Chairman of the Board, Chief
Executive Officer, President, Chief Financial Officer, Chief Operating Officer, any division head or any other executive officer in any similar capacity of the Company, any Subsidiary or any Joint Venture; 

(x) any appointment or removal of the regular legal counsel, financial advisors, underwriters, investment bankers or,
other than in connection with renewals of coverage at comparable levels in the ordinary course, company-wide insurance providers of the Company, any Subsidiary or any Joint Venture; 

(xi) any exercise or waiver of the Company’s rights under this Agreement, any amendment to the Charter or Bylaws or
any adoption of or amendment to the certificate of incorporation, bylaws or other organizational documents of any Subsidiary or Joint Venture; 
 (xii) any approval of the annual business plan, budget, capital expenditure budget or long-term strategic plan of the Company, any Subsidiary or any Joint Venture; 

(xiii) any modification of the long-term business strategy or scope of the business of the Company, any Subsidiary or any
Joint Venture; 
 (xiv) any increase or decrease to the number of directors that comprise the entire board of
directors or similar governing body of the Company, any Subsidiary or any Joint Venture; 
 (xv) any contract
with, obligation to or transaction or series of transactions between, the Company, any Subsidiary or any Joint Venture, on the one hand, and one or more of its stockholders, other equityholders or their respective Affiliates, on the other hand;

 (xvi) any initiation or settlement of any material litigation, arbitration, mediation or other dispute
resolution proceeding outside of the ordinary course of business; or 
 (xvii) the entry into, or the
termination, disposition or material amendment of the terms of, any Joint Venture. 
 Section 2.06. Conflicting Charter
or Bylaw Provisions. Each Shareholder shall vote its Common Shares or execute proxies or written consents, as the case may be, and shall take all other actions necessary, to ensure that the Company’s Charter and Bylaws (i) facilitate,
and do not at any time conflict with, any provision of this Agreement and (ii) permit each Shareholder to receive the benefits to which each such Shareholder is entitled under this Agreement. 

Section 2.07. Notice of Meeting. Each director shall receive notice and the agenda of each meeting of the Board or any
committee thereof at least 24 hours prior to such meeting. 
 Section 2.08. Subsidiary Governance. The Company and
each Shareholder agree that the Quadrangle Entities shall have the right to designate a number of directors comprising the 

  
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board of directors of each Subsidiary and each committee thereof that is proportionate to the number of directors that such Shareholders are entitled to designate pursuant to Section 2.01
(such number to be rounded up or down as appropriate to the nearest whole number). Each Shareholder agrees to vote its Common Shares and to cause its representatives on the Board, subject to their fiduciary duties, to vote and take other appropriate
action to effectuate the agreements in this Section 2.08 in respect of any Subsidiary. 
 Section 2.09. Affiliate
Transactions. The Company shall not, and shall not permit any of its Subsidiaries to, make any payment to, or sell, lease, transfer or otherwise dispose of any of its properties or assets to, or purchase any property or assets from, or enter
into or make or amend any transaction, contract, agreement, understanding, loan, advance or guarantee with or for the benefit of, any Affiliate of the Company, unless such transaction is on terms that are no less favorable to the Company or such
Subsidiary than those that would have been obtained in a comparable transaction by the Company or such Subsidiary with an unrelated Person. 
 Section 2.10. Board Observers. During the periods described below in this Section 2.10, each Quadrangle Entity shall have the right to appoint a representative (collectively, the
“Board Representatives”) to attend each meeting of the Board as a non-voting observer, whether such meeting is conducted in person or by teleconference. The Board Representatives shall have the right to present matters for
consideration by the Board and to speak on matters presented by others. Subject to the confidentiality provisions of this Section 2.10, the Company shall cause the Board Representatives to be provided with all communications and materials that
are provided by the Company or its consultants to the members of the Board generally, at the same time and in the same manner that such communications and materials are provided to such members, including all notices, board packages, reports,
presentations, minutes and consents. The Board Representatives shall be entitled to meet and consult with the senior executive management team of the Company on a quarterly basis to discuss the quarterly and annual business plans of the Company and
the Company’s Subsidiaries and to review the progress of the Company and the Company’s Subsidiaries in achieving their plans. In addition, upon request to the chief executive officer of the Company, the members of the senior executive
management team of the Company shall make themselves available during normal business hours to meet with the Board Representatives on an interim basis, as the Board Representatives may reasonably request from time to time. 

The Company shall use its reasonable best efforts to notify the Board Representatives of any significant business issues or initiatives
affecting the Company or the Company’s Subsidiaries, such as changes in the Company’s capital structure, incurrence of any significant indebtedness, significant business acquisitions, dispositions or similar transactions, developments or
proposals entailing a potentially significant liability, nomination of directors, appointment or election of senior management personnel, and adoption of contracts, plans or other compensation arrangements covering senior management personnel.
Whenever reasonably practicable, such notice shall be provided to the Board Representatives in a manner that affords the Board Representatives an opportunity to consult with the Company prior to any significant action on such issues or initiatives.
Upon reasonable request by the Board Representatives to the chief executive officer of the Company, the Board Representatives shall be entitled, at their cost and expense, to inspect the books and records and the facilities of the Company and the
Company’s Subsidiaries during normal business hours and to request and receive reasonable 

  
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information regarding the financial condition and operations of the Company and the Company’s Subsidiaries. The right of each Quadrangle Entity to appoint a Board Representative, and the
rights of such Board Representatives described above, shall exist solely during the periods, if any, in which such entity is intended to qualify as a “venture capital operating company” under U.S. Department of Labor Regulation 29
C.F.R. Section 2510.3-101 and such entity does not possess the right to elect or appoint a member of the Board. Notwithstanding any other provision of this Section 2.10 to the contrary, the Board shall have the right to keep confidential
from the Board Representatives for such period of time as the Board deems reasonable any information and copies of written materials the Company is required by law or agreement with a third party to keep confidential. As a condition of the exercise
of their rights under this Section 2.10, the Board Representatives shall enter into such agreements or undertakings with the Company to maintain the confidentiality of information provided to them in connection with the exercise of such rights
as the Company may reasonably request. 
 ARTICLE 3 
 [RESTRICTIONS ON] TRANSFER 
 Section 3.01. General. [Each Shareholder understands and agrees that the Company Securities acquired pursuant to the Spin-off have not been registered under the Securities Act and are
restricted securities thereunder.]1 Each Shareholder
agrees that it will not Transfer any Company Securities (or solicit any offers in respect of any Transfer of any Company Securities), except in compliance with, or pursuant to an applicable exemption from, the Securities Act and any applicable
foreign or state securities or “blue sky” laws. 
 Section 3.02[Legends. (a) In addition to any other
legend that may be required, each certificate for Company Securities that is issued to any Shareholder shall bear a legend in substantially the following form: 
 “THIS SECURITY HAS NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, OR ANY FOREIGN OR STATE SECURITIES LAWS AND MAY NOT BE OFFERED OR SOLD EXCEPT IN COMPLIANCE THEREWITH.”

 (b) If any Company Securities shall be either (i) disposed of pursuant to a registration statement
that has been declared effective by the SEC or (ii) sold under circumstances in which all of the applicable conditions of Rule 144 are met, the Company, upon the written request of the holder thereof, shall issue to such holder a new
certificate evidencing such shares without the legend required by Section 3.02(a) endorsed thereon.]2 
  

	1 	 To be deleted assuming the shares will be registered in the spin-off. 

	2 	 To be deleted assuming the shares will be registered in the spin-off. 

  
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 ARTICLE 4 
 REGISTRATION RIGHTS 
 Section 4.01. Demand
Registration. (a) If at any time the Company shall receive a request from the Quadrangle Entities (the “Requesting Shareholder”) that the Company effect the registration under the Securities Act of all or any portion of
such Requesting Shareholder’s Registrable Securities, and specifying the intended method of disposition thereof, then the Company shall promptly give notice of such requested registration (each such request, a “Demand
Registration”) at least 15 Business Days prior to the anticipated filing date of the registration statement relating to such Demand Registration to the Management Shareholders and thereupon shall use its best efforts to effect, as
expeditiously as possible, the registration under the Securities Act of: 
 (i) all Registrable Securities for
which the Requesting Shareholder has requested registration under this Section 4.01, and 
 (ii) subject to
the restrictions set forth in Sections 4.01(e) and 4.02, all other Registrable Securities of the same class as those requested to be registered by the Requesting Shareholder that any Shareholders with rights to request registration under
Section 4.02 (all such Shareholders, together with the Requesting Shareholder, the “Registering Shareholders”) have requested the Company to register by request received by the Company within 15 Business Days after such
Shareholders receive the Company’s notice of the Demand Registration, 
 all to the extent necessary to permit the disposition (in
accordance with the intended methods thereof as aforesaid) of the Registrable Securities so to be registered, provided that, subject to Section 4.01(d), the Company shall not be obligated to effect more than three Demand Registrations
for the Quadrangle Entities, other than Demand Registrations to be effected pursuant to a Registration Statement on Form S-3 (or any successor thereto), for which an unlimited number of Demand Registrations shall be permitted; provided
further that the Company shall not be obligated to effect a Demand Registration unless the aggregate proceeds expected to be received from the sale of the Registrable Securities requested to be included in such Demand Registration equals or
exceeds $15,000,000. In no event shall the Company be required to effect more than one Demand Registration hereunder within any six-month period. 
 (b) Promptly after the expiration of the 15 Business Day-period referred to in Section 4.01(a)(ii), the Company will notify all Registering Shareholders of the identities of the other Registering
Shareholders and the number of shares of Registrable Securities requested to be included therein. At any time prior to the effective date of the registration statement relating to such registration, the Requesting Shareholder may revoke such
request, without liability to any of the other Registering Shareholders, by providing a notice to the Company revoking such request. 
 (c) The Company shall be liable for and pay all Registration Expenses in connection with any Demand Registration. 
 (d) A Demand Registration shall not be deemed to have occurred: 

  
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 (i) unless the registration statement relating thereto (A) has become
effective under the Securities Act and (B) has remained effective for a period of at least 180 days (or such shorter period in which all Registrable Securities of the Registering Shareholders included in such registration have actually been
sold thereunder), provided that such registration statement shall not be considered a Demand Registration if, after such registration statement becomes effective, (1) such registration statement is interfered with by any stop order,
injunction or other order or requirement of the SEC or other governmental agency or court and (2) less than 75% of the Registrable Securities included in such registration statement have been sold thereunder; or 

(ii) if the Maximum Offering Size is reduced in accordance with Section 4.01(e) such that less than 662/3% of the
Registrable Securities of the Requesting Shareholder sought to be included in such registration are included. 
 (e) If a Demand
Registration involves an underwritten Public Offering and the managing underwriter advises the Company and the Requesting Shareholder that, in its view, the number of shares of Registrable Securities requested to be included in such registration
(including any securities that the Company proposes to be included that are not Registrable Securities) exceeds the largest number of shares that can be sold without having an adverse effect on such offering, including the price at which such shares
can be sold (the “Maximum Offering Size”), the Company shall include in such registration, in the priority listed below, up to the Maximum Offering Size: 

(i) first, all Registrable Securities requested to be registered by the Quadrangle Entities, 

(ii) second, all Registrable Securities requested to be included in such registration by any other Registering Shareholder
(allocated, if necessary for the offering not to exceed the Maximum Offering Size, pro rata among such Management Shareholders on the basis of the relative number of Registrable Securities so requested to be included in such registration by
each such Shareholder), and 
 (iii) third, any securities proposed to be registered for the account of any other
Persons (including the Company), with such priorities among them as the Company shall determine. 
 (f) Upon notice to each
Requesting Shareholder, the Company may postpone effecting a registration pursuant to this Section 4.01 on one occasion during any period of twelve consecutive months for a reasonable time specified in the notice but not exceeding 90 days
(which period may not be extended or renewed), if (i) an investment banking firm of recognized national standing shall advise the Company and the Requesting Shareholder in writing that effecting the registration would materially and adversely
affect an offering of securities of the Company the preparation of which had then been commenced or (ii) the Company is in possession of material non-public information the disclosure of which during the period specified in such notice the
Company reasonably believes would not be in the best interests of the Company. 

  
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 Section 4.02. Piggyback Registration. (a) If at any time the Company
proposes to register any Company Securities under the Securities Act (other than a registration on Form S-8 or S-4, or any successor forms, relating to Common Shares issuable upon exercise of employee stock options or in connection with any employee
benefit or similar plan of the Company or in connection with a direct or indirect acquisition by the Company of another Person), whether or not for sale for its own account, the Company shall each such time give prompt notice at least 30 Business
Days prior to the anticipated filing date of the registration statement relating to such registration to each Shareholder, which notice shall set forth such Shareholder’s rights under this Section 4.02 and shall offer such Shareholder the
opportunity to include in such registration statement the number of Registrable Securities of the same class or series as those proposed to be registered as each such Shareholder may request (a “Piggyback Registration”), subject to
the provisions of Section 4.02(b). Upon the request of any such Shareholder made within 15 Business Days after the receipt of notice from the Company (which request shall specify the number of Registrable Securities intended to be registered by
such Shareholder), the Company shall use its reasonable best efforts to effect the registration under the Securities Act of all Registrable Securities that the Company has been so requested to register by all such Shareholders, to the extent
requisite to permit the disposition of the Registrable Securities so to be registered, provided that (i) if such registration involves an underwritten Public Offering, all such Shareholders requesting to be included in the Company’s
registration must sell their Registrable Securities to the underwriters selected as provided in Section 4.04(f)(i) on the same terms and conditions as apply to the Company or the Requesting Shareholder, as applicable, and (ii) if, at any
time after giving notice of its intention to register any Company Securities pursuant to this Section 4.02(a) and prior to the effective date of the registration statement filed in connection with such registration, the Company shall determine
for any reason not to register such securities, the Company shall give notice to all such Shareholders and, thereupon, shall be relieved of its obligation to register any Registrable Securities in connection with such registration. No registration
effected under this Section 4.02 shall relieve the Company of its obligations to effect a Demand Registration to the extent required by Section 4.01. The Company shall pay all Registration Expenses in connection with each Piggyback
Registration. 
 (b) If a Piggyback Registration involves an underwritten Public Offering (other than any Demand Registration,
in which case the provisions with respect to priority of inclusion in such offering set forth in Section 4.01(e) shall apply) and the managing underwriter advises the Company that, in its view, the number of Shares that the Company and such
Shareholders intend to include in such registration exceeds the Maximum Offering Size, the Company shall include in such registration, in the following priority, up to the Maximum Offering Size: 

(i) first, so much of the Company Securities proposed to be registered for the account of the Company as would not cause
the offering to exceed the Maximum Offering Size, 
 (ii) second, all Registrable Securities requested to be
included in such registration by any Shareholders pursuant to Section 4.02 (allocated, if necessary for the offering not to exceed the Maximum Offering Size, pro rata among such Shareholders on the basis of the relative number of shares
of Registrable Securities so requested to be included in such registration by each), provided, that, the managing underwriter may select shares of Registrable Securities for inclusion, or exclude shares completely, in such

  
 15 

 
Piggyback Registration on a basis other than a pro rata basis if, in the reasonable opinion of such underwriter, selection on such other basis, or inclusion of such shares, would be material to
the success of the offering, and 
 (iii) third, any securities proposed to be registered for the account of any
other Persons with such priorities among them as the Company shall determine. 
 Section 4.03. Lock-Up Agreements.
If any registration of Registrable Securities shall be effected in connection with a Public Offering, neither the Company nor any Shareholder or Management Shareholder shall effect any public sale or distribution of any Company Securities or other
security of the Company (except as part of such Public Offering) during the period beginning 14 days prior to the effective date of the applicable registration statement until the earlier of (i) such time as the Company and the lead managing
underwriter shall agree, which period of time shall be the lock-up period applicable to all shareholders of the Company, and (ii) 90 days (such earlier period, the “Lock-Up Period” for the applicable registration statement). In
the event of a conflict between this Section 4.03 and any separate lock-up agreement executed between a Shareholder and the lead managing underwriter of a Public Offering with respect to that Public Offering, the terms of such lock-up agreement
shall govern and control. 
 Section 4.04. Registration Procedures. Whenever Shareholders request that any
Registrable Securities be registered pursuant to Section 4.01 or 4.02, subject to the provisions of such Sections, the Company shall use its reasonable best efforts to effect the registration and the sale of such Registrable Securities in
accordance with the intended method of disposition thereof as quickly as practicable, and, in connection with any such request: 

(a) The Company shall as expeditiously as possible prepare and file with the SEC a registration statement on any form for which the
Company then qualifies or that counsel for the Company shall deem appropriate and which form shall be available for the sale of the Registrable Securities to be registered thereunder in accordance with the intended method of distribution thereof,
and use its reasonable best efforts to cause such filed registration statement to become and remain effective for a period of not less than 180 days, or in the case of a shelf registration statement, for such shorter period in which all of the
Registrable Securities of the Registering Shareholders included in such registration statement shall have actually been sold thereunder. Notwithstanding anything to the contrary in this Agreement and without limitation to the rights provided in this
Article 4, at any time following the date when the Company becomes eligible to use Form S-3 under the Securities Act for secondary sales, upon written request of the Quadrangle Entities, the Company shall use it reasonable best efforts to file a
“shelf” registration statement (the “Shelf Registration”) with respect to all or any portion of such holder’s Registrable Securities, if requested by such Shareholder, on an appropriate form pursuant to Rule 415 (or any
similar provision that may be adopted by the SEC) under the Securities Act and to cause such Shelf Registration to become effective and to keep such Shelf Registration in effect until such Shareholder shall no longer hold any Registrable Securities.

 (b) Prior to filing a registration statement or prospectus or any amendment or supplement thereto, the Company shall, if
requested, furnish to each participating Shareholder and each underwriter, if any, of the Registrable Securities covered by such registration statement copies of such registration statement as proposed to be filed, and thereafter the Company shall

  
 16 

 
furnish to such Shareholder and underwriter, if any, such number of copies of such registration statement, each amendment and supplement thereto (in each case including all exhibits thereto and
documents incorporated by reference therein), the prospectus included in such registration statement (including each preliminary prospectus and any summary prospectus) and any other prospectus filed under Rule 424 or Rule 430A under the Securities
Act and such other documents as such Shareholder or underwriter may reasonably request in order to facilitate the disposition of the Registrable Securities owned by such Shareholder. Each Shareholder shall have the right to request that the Company
modify any information contained in such registration statement, amendment and supplement thereto pertaining to such Shareholder and the Company shall use its reasonable best efforts to comply with such request, provided that the Company
shall not have any obligation so to modify any information if the Company reasonably expects that so doing would cause the prospectus to contain an untrue statement of a material fact or omit to state any material fact required to be stated therein
or necessary to make the statements therein not misleading. 
 (c) After the filing of the registration statement, the Company
shall (i) cause the related prospectus to be supplemented by any required prospectus supplement, and, as so supplemented, to be filed pursuant to Rule 424 under the Securities Act, (ii) comply with the provisions of the Securities Act with
respect to the disposition of all Registrable Securities covered by such registration statement during the applicable period in accordance with the intended methods of disposition by the Registering Shareholders thereof set forth in such
registration statement or supplement to such prospectus and (iii) promptly notify each Registering Shareholder holding Registrable Securities covered by such registration statement of any stop order issued or threatened by the SEC or any state
securities commission and take all reasonable actions required to prevent the entry of such stop order or to remove it if entered. 
 (d) The Company shall use its reasonable best efforts to (i) register or qualify the Registrable Securities covered by such registration statement under such other securities or “blue sky”
laws of such jurisdictions in the United States as any Registering Shareholder holding such Registrable Securities reasonably (in light of such Shareholder’s intended plan of distribution) requests and (ii) cause such Registrable
Securities to be registered with or approved by such other governmental agencies or authorities as may be necessary by virtue of the business and operations of the Company and do any and all other acts and things that may be reasonably necessary or
advisable to enable such Shareholder to consummate the disposition of the Registrable Securities owned by such Shareholder, provided that the Company shall not be required to (A) qualify generally to do business in any jurisdiction where
it would not otherwise be required to qualify but for this Section 4.04(d), (B) subject itself to taxation in any such jurisdiction or (C) consent to general service of process in any such jurisdiction. 

(e) The Company shall immediately notify each Registering Shareholder holding such Registrable Securities covered by such registration
statement, at any time when a prospectus relating thereto is required to be delivered under the Securities Act, of the occurrence of an event requiring the preparation of a supplement or amendment to such prospectus so that, as thereafter delivered
to the purchasers of such Registrable Securities, such prospectus will not contain an untrue statement of a material fact or omit to state any material fact required to be stated therein or necessary to make the statements therein not misleading and
promptly prepare and make available to each such Shareholder and file with the SEC any such supplement or amendment. 

  
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 (f) (i) The Quadrangle Entities shall have the right, in their sole discretion, to select an
underwriter or underwriters in connection with any Public Offering resulting from the exercise by the Quadrangle Entities of a Demand Registration which underwriter or underwriters may include an Affiliate of a Quadrangle Entity and (ii) the
Company shall select an underwriter or underwriters in connection with any other Public Offering. In connection with any Public Offering, the Company shall enter into customary agreements (including an underwriting agreement in customary form) and
take such all other actions as are reasonably required in order to expedite or facilitate the disposition of such Registrable Securities in any such Public Offering, including the engagement of a “qualified independent underwriter” in
connection with the qualification of the underwriting arrangements with FINRA. 
 (g) Upon execution of confidentiality
agreements in form and substance reasonably satisfactory to the Company, the Company shall make available for inspection by any Registering Shareholder and any underwriter participating in any disposition pursuant to a registration statement being
filed by the Company pursuant to this Section 4.04 and any attorney, accountant or other professional retained by any such Shareholder or underwriter (collectively, the “Inspectors”), all financial and other records, pertinent
corporate documents and properties of the Company (collectively, the “Records”) as shall be reasonably necessary or desirable to enable them to exercise their due diligence responsibility, and cause the Company’s officers,
directors and employees to supply all information reasonably requested by any Inspectors in connection with such registration statement. Records that the Company determines, in good faith, to be confidential and that it notifies the Inspectors are
confidential shall not be disclosed by the Inspectors unless (i) the disclosure of such Records is necessary to avoid or correct a misstatement or omission in such registration statement or (ii) the release of such Records is ordered
pursuant to a subpoena or other order from a court of competent jurisdiction. Each Registering Shareholder agrees that information obtained by it as a result of such inspections shall be deemed confidential and shall not be used by it or its
Affiliates as the basis for any market transactions in the Company Securities unless and until such information is made generally available to the public. Each Registering Shareholder further agrees that, upon learning that disclosure of such
Records is sought in a court of competent jurisdiction, it shall give notice to the Company and allow the Company, at its expense, to undertake appropriate action to prevent disclosure of the Records deemed confidential. 

(h) The Company shall furnish to each Registering Shareholder and to each such underwriter, if any, a signed counterpart, addressed to
such Shareholder or underwriter, of (i) an opinion or opinions of counsel to the Company and (ii) a comfort letter or comfort letters from the Company’s independent public accountants, each in customary form and covering such matters
of the kind customarily covered by opinions or comfort letters, as the case may be, as a majority of such Shareholders or the managing underwriter therefor reasonably requests. 

(i) The Company shall otherwise use its best efforts to comply with all applicable rules and regulations of the SEC, and make available
to its security holders, as soon as reasonably practicable, an earnings statement or such other document covering a period of twelve months, beginning within three months after the effective date of the registration statement, which earnings
statement shall satisfy the provisions of Section 11(a) of the Securities Act and Rule 158 thereunder. 

  
 18 

 (j) The Company may require each such Registering Shareholder promptly to furnish in writing
to the Company such information regarding the distribution of the Registrable Securities as the Company may from time to time reasonably request and such other information as may be legally required in connection with such registration. 

(k) Each such Registering Shareholder agrees that, upon receipt of any notice from the Company of the happening of any event of the kind
described in Section 4.04(e), such Shareholder shall forthwith discontinue disposition of Registrable Securities pursuant to the registration statement covering such Registrable Securities until such Shareholder’s receipt of the copies of
the supplemented or amended prospectus contemplated by Section 4.04(e), and, if so directed by the Company, such Shareholder shall deliver to the Company all copies, other than any permanent file copies then in such Shareholder’s
possession, of the most recent prospectus covering such Registrable Securities at the time of receipt of such notice. If the Company shall give such notice, the Company shall extend the period during which such registration statement shall be
maintained effective (including the period referred to in Section 4.04(a)) by the number of days during the period from and including the date of the giving of notice pursuant to Section 4.04(e) to the date when the Company shall make
available to such Shareholder a prospectus supplemented or amended to conform with the requirements of Section 4.04(e). 

(l) The Company shall use its reasonable best efforts to list all Registrable Securities covered by such registration statement on any
securities exchange or quotation system on which any of the Registrable Securities are then listed or traded. 
 (m) The Company
shall have appropriate officers of the Company (i) prepare and make presentations at any “road shows” and before analysts and rating agencies, as the case may be, (ii) take other actions to obtain ratings for any Registrable
Securities and (iii) otherwise use their reasonable best efforts to cooperate as reasonably requested by the underwriters in the offering, marketing or selling of the Registrable Securities. 

(n) The Company will provide and cause to be maintained a transfer agent and registrar for all Registrable Securities covered by a
registration statement from and after a date not later than the effective date of such registration statement. 

Section 4.05. Indemnification by the Company. The Company agrees to indemnify and hold harmless each Registering Shareholder
holding Registrable Securities covered by a registration statement, its officers, directors, employees, partners and agents, and each Person, if any, who controls such Shareholder within the meaning of Section 15 of the Securities Act or
Section 20 of the Exchange Act from and against any and all losses, claims, damages, liabilities and expenses (including reasonable expenses of investigation and reasonable attorneys’ fees and expenses) (“Damages”) caused
by or relating to any untrue statement or alleged untrue statement of a material fact contained in any registration statement or prospectus relating to the Registrable Securities (as amended or supplemented if the Company shall have furnished any
amendments or supplements thereto) or any preliminary prospectus, or caused by or relating to any omission or alleged omission to state therein a material fact required to be stated therein or necessary to make the statements therein not misleading,
except insofar as such Damages are caused by or related to any such untrue statement or omission or alleged untrue statement or omission so made based upon information furnished in writing to the Company by such Shareholder or on such

  
 19 

 
Shareholder’s behalf expressly for use therein, provided that, with respect to any untrue statement or omission or alleged untrue statement or omission made in any preliminary
prospectus, or in any prospectus, as the case may be, the indemnity agreement contained in this paragraph shall not apply to the extent that any Damages result from the fact that a current copy of the prospectus (or such amended or supplemented
prospectus, as the case may be) was not sent or given to the Person asserting any such Damages at or prior to the written confirmation of the sale of the Registrable Securities concerned to such Person if it is determined that the Company has
provided such prospectus to such Shareholder and it was the responsibility of such Shareholder to provide such Person with a current copy of the prospectus (or such amended or supplemented prospectus, as the case may be) and such current copy of the
prospectus (or such amended or supplemented prospectus, as the case may be) would have cured the defect giving rise to such Damages. The Company also agrees to indemnify any underwriters of the Registrable Securities, their officers and directors
and each Person who controls such underwriters within the meaning of Section 15 of the Securities Act or Section 20 of the Exchange Act on substantially the same basis as that of the indemnification of the Shareholders provided in this
Section 4.05. 
 Section 4.06. Indemnification by Participating Shareholders. Each Registering Shareholder
holding Registrable Securities included in any registration statement agrees, severally but not jointly, to indemnify and hold harmless the Company, its officers, directors and agents and each Person, if any, who controls the Company within the
meaning of either Section 15 of the Securities Act or Section 20 of the Exchange Act to the same extent as the foregoing indemnity from the Company to such Shareholder, but only (i) with respect to information furnished in writing by
such Shareholder or on such Shareholder’s behalf expressly for use in any registration statement or prospectus relating to the Registrable Securities, or any amendment or supplement thereto, or any preliminary prospectus or (ii) to the
extent that any Damages result from the fact that a current copy of the prospectus (or such amended or supplemented prospectus, as the case may be) was not sent or given to the Person asserting any such Damages at or prior to the written
confirmation of the sale of the Registrable Securities concerned to such Person if it is determined that it was the responsibility of such Shareholder to provide such Person with a current copy of the prospectus (or such amended or supplemented
prospectus, as the case may be) and such current copy of the prospectus (or such amended or supplemented prospectus, as the case may be) would have cured the defect giving rise to such loss, claim, damage, liability or expense. Each such Shareholder
also agrees to indemnify and hold harmless underwriters of the Registrable Securities, their officers and directors and each Person who controls such underwriters within the meaning of either Section 15 of the Securities Act or Section 20
of the Exchange Act on substantially the same basis as that of the indemnification of the Company provided in this Section 4.06. As a condition to including Registrable Securities in any registration statement filed in accordance with Article
4, the Company may require that it shall have received an undertaking reasonably satisfactory to it from any underwriter to indemnify and hold it harmless to the extent customarily provided by underwriters with respect to similar securities. No
Registering Shareholder shall be liable under this Section 4.06 for any Damages in excess of the net proceeds realized by such Shareholder in the sale of Registrable Securities of such Shareholder to which such Damages relate. 

Section 4.07. Conduct of Indemnification Proceedings. If any proceeding (including any governmental investigation) shall be
instituted involving any Person in respect of which 

  
 20 

 
indemnity may be sought pursuant to this Article 4, such Person (an “Indemnified Party”) shall promptly notify the Person against whom such indemnity may be sought (the
“Indemnifying Party”) in writing and the Indemnifying Party shall assume the defense thereof, including the employment of counsel reasonably satisfactory to such Indemnified Party, and shall assume the payment of all fees and
expenses, provided that the failure of any Indemnified Party so to notify the Indemnifying Party shall not relieve the Indemnifying Party of its obligations hereunder except to the extent that the Indemnifying Party is materially prejudiced
by such failure to notify. In any such proceeding, any Indemnified Party shall have the right to retain its own counsel, but the fees and expenses of such counsel shall be at the expense of such Indemnified Party unless (i) the Indemnifying
Party and the Indemnified Party shall have mutually agreed to the retention of such counsel or (ii) in the reasonable judgment of such Indemnified Party representation of both parties by the same counsel would be inappropriate due to actual or
potential differing interests between them. It is understood that, in connection with any proceeding or related proceedings in the same jurisdiction, the Indemnifying Party shall not be liable for the reasonable fees and expenses of more than one
separate firm of attorneys (in addition to any local counsel) at any time for all such Indemnified Parties, and that all such fees and expenses shall be reimbursed as they are incurred. In the case of any such separate firm for the Indemnified
Parties, such firm shall be designated in writing by the Indemnified Parties. The Indemnifying Party shall not be liable for any settlement of any proceeding effected without its written consent, but if settled with such consent, or if there be a
final judgment for the plaintiff, the Indemnifying Party shall indemnify and hold harmless such Indemnified Parties from and against any loss or liability (to the extent stated above) by reason of such settlement or judgment. Without the prior
written consent of the Indemnified Party, no Indemnifying Party shall effect any settlement of any pending or threatened proceeding in respect of which any Indemnified Party is or could have been a party and indemnity could have been sought
hereunder by such Indemnified Party, unless such settlement includes an unconditional release of such Indemnified Party from all liability arising out of such proceeding. 
 Section 4.08. Contribution. If the indemnification provided for in this Article 4 is unavailable to the Indemnified Parties in respect of any Damages, then each such Indemnifying Party, in
lieu of indemnifying such Indemnified Party, shall contribute to the amount paid or payable by such Indemnified Party as a result of such Damages (i) as between the Company and the Registering Shareholders holding Registrable Securities covered
by a registration statement on the one hand and the underwriters on the other, in such proportion as is appropriate to reflect the relative benefits received by the Company and such Shareholders on the one hand and the underwriters on the other,
from the offering of the Registrable Securities, or if such allocation is not permitted by applicable law, in such proportion as is appropriate to reflect not only the relative benefits but also the relative fault of the Company and such
Shareholders on the one hand and of such underwriters on the other in connection with the statements or omissions that resulted in such Damages, as well as any other relevant equitable considerations and (ii) as between the Company on the one
hand and each such Shareholder on the other, in such proportion as is appropriate to reflect the relative fault of the Company and of each such Shareholder in connection with such statements or omissions, as well as any other relevant equitable
considerations. The relative benefits received by the Company and such Shareholders on the one hand and such underwriters on the other shall be deemed to be in the same proportion as the total proceeds from the offering (net of underwriting
discounts and commissions but before deducting expenses) received by the Company and such Shareholders bear to the total 

  
 21 

 
underwriting discounts and commissions received by such underwriters, in each case as set forth in the table on the cover page of the prospectus. The relative fault of the Company and such
Shareholders on the one hand and of such underwriters on the other shall be determined by reference to, among other things, whether the untrue or alleged untrue statement of a material fact or the omission or alleged omission to state a material
fact relates to information supplied by the Company and such Shareholders or by such underwriters. The relative fault of the Company on the one hand and of each such Shareholder on the other shall be determined by reference to, among other things,
whether the untrue or alleged untrue statement of a material fact or the omission or alleged omission to state a material fact relates to information supplied by such party, and the parties’ relative intent, knowledge, access to information and
opportunity to correct or prevent such statement or omission. 
 The Company and the Registering Shareholders agree that it
would not be just and equitable if contribution pursuant to this Section 4.08 were determined by pro rata allocation (even if the underwriters were treated as one entity for such purpose) or by any other method of allocation that does not take
account of the equitable considerations referred to in the immediately preceding paragraph. The amount paid or payable by an Indemnified Party as a result of the Damages referred to in the immediately preceding paragraph shall be deemed to include,
subject to the limitations set forth above, any legal or other expenses reasonably incurred by such Indemnified Party in connection with investigating or defending any such action or claim. Notwithstanding the provisions of this Section 4.08,
no underwriter shall be required to contribute any amount in excess of the amount by which the total price at which the Registrable Securities underwritten by it and distributed to the public were offered to the public exceeds the amount of any
Damages that such underwriter has otherwise been required to pay by reason of such untrue or alleged untrue statement or omission or alleged omission, and no Registering Shareholder shall be required to contribute any amount in excess of the amount
by which the total price at which the Registrable Securities of such Shareholder were offered to the public (less underwriters’ discounts and commissions) exceeds the amount of any Damages that such Shareholder has otherwise been required to
pay by reason of such untrue or alleged untrue statement or omission or alleged omission. No Person guilty of fraudulent misrepresentation (within the meaning of Section 11(f) of the Securities Act) shall be entitled to contribution from any
Person who was not guilty of such fraudulent misrepresentation. Each Registering Shareholder’s obligation to contribute pursuant to this Section 4.08 is several in the proportion that the proceeds of the offering received by such
Shareholder bears to the total proceeds of the offering received by all such Registering Shareholders and not joint. 

Section 4.09. Participation in Public Offering. No Person may participate in any Public Offering hereunder unless such Person
(a) agrees to sell such Person’s securities on the basis provided in any underwriting arrangements approved by the Persons entitled hereunder to approve such arrangements and (b) completes and executes all questionnaires, powers of
attorney, indemnities, underwriting agreements and other documents reasonably required under the terms of such underwriting arrangements and the provisions of this Agreement in respect of registration rights. 

Section 4.10. Other Indemnification. Indemnification similar to that specified herein (with appropriate modifications) shall
be given by the Company and each Registering Shareholder participating therein with respect to any required registration or other qualification 

  
 22 

 
of securities under any federal or state law or regulation or governmental authority other than the Securities Act. 
 Section 4.11. Cooperation by the Company. If any Shareholder shall transfer any Registrable Securities pursuant to Rule 144, the Company shall cooperate, to the extent commercially reasonable,
with such Shareholder and shall provide to such Shareholder such information as such Shareholder shall reasonably request. 

Section 4.12. No Transfer of Registration Rights. None of the rights of Shareholders under this Article 4 shall be assignable
by any Shareholder to any Person acquiring Securities in any Public Offering or pursuant to Rule 144. 
 ARTICLE 5 

CERTAIN COVENANTS AND AGREEMENTS 

Section 5.01. Confidentiality. (a) Each Shareholder agrees that Confidential Information (as defined below) furnished
and to be furnished to it was and will be made available in connection with such Shareholder’s investment in the Company. Each Shareholder agrees that it will use, and that it will cause any Person to whom Confidential Information is disclosed
pursuant to clause (i) below to use, the Confidential Information only in connection with its investment in the Company and not for any other purpose (including, without limitation, to disadvantage competitively the Company or any Management
Shareholder). Each Shareholder further acknowledges and agrees that it will not disclose any Confidential Information to any Person, provided that Confidential Information may be disclosed (i) to such Shareholder’s Representatives
(as defined below) in the normal course of the performance of their duties or to any financial institution providing credit to such Shareholder, (ii) to the extent required by applicable law, rule or regulation (including complying with any
oral or written questions, interrogatories, requests for information or documents, subpoena, civil investigative demand or similar process to which a Shareholder is subject, provided that such Shareholder gives the Company prompt notice of
such request(s), to the extent practicable, so that the Company may seek an appropriate protective order or similar relief (and the Shareholder shall cooperate with such efforts by the Company, and shall in any event make only the minimum disclosure
required by such law, rule or regulation)), (iii) to any Person to whom such Shareholder is contemplating a Transfer of its Company Securities (provided that such Transfer would not be in violation of the provisions of this Agreement and
as long as such potential transferee is advised of the confidential nature of such information and agrees to be bound by a confidentiality agreement in form and substance reasonably satisfactory to the Company and consistent with the provisions
hereof), (iv) to any regulatory authority or rating agency to which the Shareholder or any of its Affiliates is subject or with which it has regular dealings, as long as such authority or agency is advised of the confidential nature of such
information or (v) if the prior written consent of the Board shall have been obtained. Nothing contained herein shall prevent the use (subject, to the extent possible, to a protective order) of Confidential Information in connection with the
assertion or defense of any claim by or against the Company or any Shareholder. 
 (b) “Confidential
Information” means any information concerning the Company and Persons that are or become its Subsidiaries or the financial condition, business, operations or 

  
 23 

 
prospects of the Company and Persons that are or become its Subsidiaries in the possession of or furnished to any Shareholder (including, without limitation by virtue of its present or former
right to designate a director of the Company), provided that the term “Confidential Information” does not include information that (i) is or becomes generally available to the public other than as a result of a
disclosure by a Shareholder or its partners, directors, officers, employees, agents, counsel, investment advisers or representatives (all such persons being collectively referred to as “Representatives”) in violation of this
Agreement, (ii) is or was available to such Shareholder on a non-confidential basis prior to its disclosure to such Shareholder or its Representatives by the Company or (iii) was or becomes available to such Shareholder on a
non-confidential basis from a source other than the Company, provided that such source is or was (at the time of receipt of the relevant information) not, to the best of such Shareholder’s knowledge, bound by a confidentiality agreement
with (or other confidentiality obligation to) the Company or another Person. 
 Section 5.02. Information. So long
as any Company Securities remain outstanding, the Company shall deliver to each Five Percent Shareholder: 
 (a) as soon as
practicable and, in any event within 30 days after the end of each month, the unaudited consolidated balance sheet of the Company and the Subsidiaries as at the end of such month and the related unaudited statement of operations and cash flow for
such month, and for the portion of the fiscal year then ended, in each case prepared in accordance with GAAP, setting forth in comparative form the figures for the corresponding month and portion of the previous fiscal year, and the figures for the
corresponding month and portion of the then current fiscal year as in the Company’s annual operating budget; 
 (b) as soon
as practicable and in any event within 45 days after the end of the first three fiscal quarters of each fiscal year of the Company, consolidated balance sheets of the Company and the Subsidiaries as at the end of such period and the related
consolidated statements of income, stockholders’ equity and cash flow of the Company and the Subsidiaries for such fiscal quarter, in each case prepared in accordance with GAAP, setting forth in each case in comparative form the consolidated
figures for the corresponding periods of the previous fiscal year, all in reasonable detail and certified by the Company’s Chief Financial Officer that they fairly present the financial condition of the Company and the Subsidiaries as at the
dates indicated and the results of their operations and changes in their financial position for the periods indicated, subject to normal year-end adjustments; 
 (c) as soon as practicable and in any event within 90 days after the end of each fiscal year of the Company, consolidated balance sheets of the Company and the Subsidiaries as at the end of such year and
the related consolidated statements of income, stockholders’ equity and cash flow of the Company and the Subsidiaries for such fiscal year setting forth in each case, in comparative form, the consolidated figures for the previous year, all in
reasonable detail and accompanied by a report thereon of independent certified public accountants of recognized national standing selected by the Company, which report shall be unqualified as to going concern and scope of audit and shall state that
such consolidated financial statements present fairly the financial position of the Company and the Subsidiaries as at the dates indicated and the results of their operations and changes in their financial position for the periods indicated in
conformity with GAAP applied on a basis consistent with prior years (except as otherwise stated therein) 

  
 24 

 
and that the examination by such accountants in connection with such consolidated financial statements has been made in accordance with generally accepted auditing standards; 

(d) promptly upon their becoming available, copies of all financial statements, reports, notices and proxy statements sent or made
available generally by the Company to its securityholders or by any Subsidiary to its securityholders other than the Company or another Subsidiary, all regular and periodic reports and all registration statements and prospectuses, if any, filed by
the Company or any Subsidiary with any securities exchange or with the SEC, and all press releases and other written statements made available generally by the Company or any Subsidiary to the public; and 

(e) as promptly as reasonably practicable, such additional information regarding the financial position or business of the Company and
its Subsidiaries as such Five Percent Shareholder may reasonably request. 
 Section 5.03. Certain Financial
Information. So long as any Company Securities remain outstanding, the Company shall deliver to each Shareholder, whose Aggregate Ownership of Common Shares divided by the Aggregate Ownership of such Common Shares by all Shareholders is 10% or
more: 
 (a) all information provided in writing to lenders pursuant to the Company’s credit facility; and 

(b) promptly upon receipt thereof, copies of all reports submitted to the Company by independent public accountants in connection with
each annual, interim or special audit of the Company’s financial statements made by such accountant, including, without limitation, the comment letter submitted by such accountants to management in connection with their annual audit.

 Section 5.04. Business Opportunity. To the fullest extent permitted by applicable law and the Company’s
Charter, the doctrine of corporate opportunity, or any other analogous doctrine, shall not apply with respect to the Company and any Quadrangle Entity. No Quadrangle Entity nor any of Affiliate of any Quadrangle Entity shall have any obligation to
refrain from (i) engaging in the same or similar activities or lines of business as the Company or developing or marketing any products or services that compete, directly or indirectly, with those of the Company, (ii) investing or owning
any interest publicly or privately in, or developing a business relationship with, any Person engaged in the same or similar activities or lines of business as, or otherwise in competition with, the Company or (iii) doing business with any
client or customer of the Company (each of the activities referred to in clauses (i)-(iii), a “Competing Activity”); provided that, with respect to each Competing Activity in which the Quadrangle Entities engage, such
Quadrangle Entity shall, and shall cause its Affiliates to, use its reasonable best efforts to (A) avoid taking any actions that would be reasonably likely to have a significant adverse regulatory impact on the Company and the Subsidiaries,
taken as a whole, and (B) implement appropriate internal controls to protect Confidential Information in a manner consistent with the obligations of such Quadrangle Entity pursuant to Section 5.01. 

  
 25 

 ARTICLE 6 
 MISCELLANEOUS 
 Section 6.01. Entire Agreement. This
Agreement constitutes the entire agreement among the parties hereto and supersedes all prior and contemporaneous agreements and understandings, both oral and written, among the parties hereto with respect to the subject matter hereof. 

Section 6.02. Binding Effect; Benefit. This Agreement shall inure to the benefit of and be binding upon the parties hereto
and their respective heirs, successors, legal representatives and permitted assigns. Nothing in this Agreement, expressed or implied, is intended to confer on any Person other than the parties hereto, and their respective heirs, successors, legal
representatives and permitted assigns, any rights, remedies, obligations or liabilities under or by reason of this Agreement. 

Section 6.03. Assignability. Neither this Agreement nor any right, remedy, obligation or liability arising hereunder or by
reason hereof shall be assignable by any party hereto pursuant to any Transfer of Company Securities or otherwise, except that any Permitted Assignee acquiring Company Securities and any Person acquiring Company Securities who is required by the
terms of this Agreement or any employment agreement or stock purchase, option, stock option or other compensation plan of the Company or any Subsidiary to become a party hereto shall (unless already bound hereby), if the Shareholder making the
applicable Transfer so elects, execute and deliver to the Company an agreement to be bound by this Agreement in the form of Exhibit A hereto and shall thenceforth be a “Shareholder”. Any Shareholder who ceases to own beneficially
any Company Securities shall cease to be bound by the terms hereof (other than Section 5.01 and this Article 6). 

Section 6.04. Waiver; Amendment. No provision of this Agreement may be waived except by an instrument in writing executed by
the party against whom the waiver is to be effective. No provision of this Agreement may be amended or otherwise modified except by an instrument in writing executed by the Company with approval of the Board and each Quadrangle Entity;
provided that any amendment or modification of Section 4.03 that would adversely and disproportionately affect the Management Shareholders relative to the Quadrangle Entities may be effected only with the consent of Management
Shareholders holding more than 50% of the outstanding Common Shares held by all Management Shareholders at the time of such proposed amendment or modification. 
 Section 6.05. Notices. All notices, requests and other communications to any party shall be in writing (including facsimile transmissions) and shall be given, 

if to the Company to: 
 Lumos Networks Corp.  
 401 Spring Lane, Suite 300 

P.O. Box ____ 

Waynesboro, Virginia 22980 
 Attention: Chief Executive Officer 
 Fax: (540) 946-3595 

  
 26 

 and with a copy to the Quadrangle Entities at the address listed below; 

if to any of the Quadrangle Entities, to: 
 Quadrangle Capital Partners LP 
 375 Park Avenue 

New York, New York 10152 
 Attention: Michael Huber 
 Fax: (212) 418-1701 

with a copy to: 

Davis Polk & Wardwell LLP 
 450 Lexington Avenue 
 New York, New York 10017 

Attention: Phillip R. Mills 
 Fax: (212) 701-5618, 
 and if to a Management Shareholder, to the address or
facsimile number set forth on the signature pages hereto with respect to such Management Shareholder. 
 All notices, requests and other
communications shall be deemed received on the date of receipt by the recipient thereof if received prior to 5:00 p.m. in the place of receipt and such day is a business day in the place of receipt. Otherwise, any such notice, request or
communication shall be deemed not to have been received until the next succeeding business day in the place of receipt. Any notice, request or other written communication sent by facsimile transmission shall be confirmed by certified mail, return
receipt requested, posted within one business day, or by personal delivery, whether courier or otherwise, made within two business days after the date of such facsimile transmissions. 

Any Person who becomes a Shareholder shall provide its address and fax number to the Company. 

Section 6.06. Fees and Expenses. Except as otherwise provided herein, all costs and expenses incurred in connection with this
Agreement shall be paid by the party incurring such cost or expense; provided that the Company shall pay all out-of-pocket costs and expenses of the Quadrangle Entities, including the reasonable fees and expenses of counsel, incurred in
connection with the preparation of this Agreement, or any amendment or waiver hereof, and the transactions contemplated hereby and all matters related hereto. 
 Section 6.07. Headings. The headings contained in this Agreement are for convenience only and shall not affect the meaning or interpretation of this Agreement. 

Section 6.08. Counterparts. This Agreement may be executed in any number of counterparts, each of which shall be deemed to be
an original and all of which together shall be deemed to be one and the same instrument. 

  
 27 

 Section 6.09. Applicable Law. This Agreement shall be governed by, and construed
in accordance with, the laws of the State of Delaware, without regard to the conflicts of laws rules of such state. 

Section 6.10. Waiver of Jury Trial. EACH OF THE PARTIES HERETO HEREBY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY
IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY. 

Section 6.11. Specific Enforcement. Each party hereto acknowledges that the remedies at law of the other parties for a breach
or threatened breach of this Agreement would be inadequate and, in recognition of this fact, any party to this Agreement, without posting any bond, and in addition to all other remedies that may be available, shall be entitled to obtain equitable
relief in the form of specific performance, a temporary restraining order, a temporary or permanent injunction or any other equitable remedy that may then be available. 
 Section 6.12. Consent to Jurisdiction. The parties hereby agree that any suit, action or proceeding seeking to enforce any provision of, or based on any matter arising out of or in connection
with, this Agreement or the transactions contemplated hereby shall be brought in the United States District Court for the District of Delaware or any Delaware state court sitting in Delaware, so long as one of such courts shall have subject matter
jurisdiction over such suit, action or proceeding, and that any cause of action arising out of this Agreement shall be deemed to have arisen from a transaction of business in the State of Delaware, and each of the parties hereby irrevocably consents
to the nonexclusive jurisdiction of such courts (and of the appropriate appellate courts therefrom) in any such suit, action or proceeding and irrevocably waives, to the fullest extent permitted by law, any objection that it may now or hereafter
have to the laying of the venue of any such suit, action or proceeding in any such court or that any such suit, action or proceeding which is brought in any such court has been brought in an inconvenient form. Process in any such suit, action or
proceeding may be served on any party anywhere in the world, whether within or without the jurisdiction of any such court. Without limiting the foregoing, each party agrees that service of process on such party as provided in Section 6.05 shall
be deemed effective service of process on such party. 
 Section 6.13. Severability. If one or more provisions of
this Agreement are held to be unenforceable to any extent under applicable law, such provision shall be interpreted as if it were written so as to be enforceable to the maximum possible extent so as to effectuate the parties’ intent to the
maximum possible extent, and the balance of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms to the maximum extent permitted by law. 

Section 6.14. Recapitalization. If any capital stock or other securities are issued in respect of, in exchange for, or in
substitution of, any Company Securities by reason of any reorganization, recapitalization, reclassification, merger, consolidation, spin-off, partial or complete liquidation, stock dividend, split-up, sale of assets, distribution to stockholders or
combination of the Company Securities or any other change in capital structure of the Company, appropriate adjustments shall be made with respect to the relevant provisions of this Agreement 

  
 28 

 
so as fairly and equitably to preserve, as far as practicable, the original rights and obligations of the parties hereto under this Agreement. 

Section 6.15. No Inconsistent Agreements. The Company will not hereafter enter into any agreement with respect to its
securities that is inconsistent with, or grants rights superior to the rights granted to the Shareholders pursuant to, this Agreement. 
 Section 6.16. Effective Time; Legal Effect. This Agreement shall become effective and shall be binding upon the parties hereto upon the occurrence of both of the following: (i) the
execution of this Agreement by each of the Company and each Quadrangle Entity party hereto and (ii) the consummation on the date of this Agreement of the Spin-off. 

  
 29 

 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed by
their respective authorized officers as of the day and year first above written. 

			
	 THE COMPANY:
  

Lumos Networks Corp.

		
	 By:
	 	 
		 	 Name:

		 	 Title:

 
					
	 QUADRANGLE ENTITIES:
  

QUADRANGLE CAPITAL PARTNERS LP

		
	By:  	 	Quadrangle GP Investors LP, as its General Partner
		
	By:	 	Quadrangle GP Investors LLC, as its General Partner
		
	By:	 	 
		 	Name:	 	
		 	Title:	 	
	
	 QUADRANGLE SELECT PARTNERS LP

		
	By:	 	Quadrangle GP Investors LP, as its General Partner
		
	By:	 	Quadrangle GP Investors LLC, as its General Partner
		
	By:	 	 
		 	Name:	 	
		 	Title:	 	
	
	 QUADRANGLE CAPITAL PARTNERS-A LP

		
	By:	 	Quadrangle GP Investors LP, as its General Partner
		
	By:	 	Quadrangle GP Investors LLC, as its General Partner
		
	By:	 	 
		 	Name:	 	
		 	Title:	 	

 
					
	 QUADRANGLE NTELOS HOLDINGS II LP

		
	By:  	 	Quadrangle NTELOS GP LLC, as General Partner
		
	By:	 	Quadrangle (AIV2) Capital Partners II LP, as Managing Member
		
	By:	 	Quadrangle GP Investors II LP, as General Partner
		
	By:	 	QCP GP Investors II LLC, as General Partner
		
	By:	 	 
		 	Name:	 	
		 	Title:	 	

 
	
	MANAGEMENT SHAREHOLDERS:
	
	  
	James A. Hyde
	
	 Address for Notices:

	      _________________________

	      Fax: _________________

	
	  
	Michael B. Moneymaker
	
	 Address for Notices:

	      201 Alta Drive

     Stuarts Draft, VA 24477
      Fax: ________________

 
	
	MANAGEMENT SHAREHOLDERS:
	
	  
	Mary McDermott
	
	 Address for Notices:

	      621 Northgate Avenue

     Waynesboro, VA 22980
      Fax: ________________

	
	  
	Frank L. Berry
	
	 Address for Notices:

	      2629 Kimbrough Circle

     Charlottesville, VA 22901
      Fax: ________________

	
	  
	David J. Keller
	
	 Address for Notices:

	      1960 River Inn Lane

     Charlottesville, VA 22901
      Fax: ________________

 Exhibit A 
 JOINDER TO SHAREHOLDERS AGREEMENT 
 This Joinder Agreement (this
“Joinder Agreement”) is made as of the date written below by the undersigned (the “Joining Party”) in accordance with this Shareholders Agreement dated as of _________ __, 2011 (the “Shareholders
Agreement”) among Lumos Networks Corp., Quadrangle Capital Partners LP, Quadrangle Select Partners LP, Quadrangle Capital Partners-A LP, Quadrangle NTELOS Holdings II LP and the other parties listed on the signature pages thereof, as the
same may be amended from time to time. Capitalized terms used, but not defined, herein shall have the meaning ascribed to such terms in the Shareholders Agreement. 
 The Joining Party hereby acknowledges, agrees and confirms that, by its execution of this Joinder Agreement, the Joining Party shall be deemed to be a party to the Shareholders Agreement as of the date
hereof and shall have all of the rights and obligations of a “Shareholder” thereunder as if it had executed the Shareholders Agreement. The Joining Party hereby ratifies, as of the date hereof, and agrees to be bound by, all of the terms,
provisions and conditions contained in the Shareholders Agreement. 
 IN WITNESS WHEREOF, the undersigned has executed this
Joinder Agreement as of the date written below. 
 Date: ___________ ___, ______ 

 

					
	[NAME OF JOINING PARTY]
		
	 By:
	 	 
		 	 Name:
	 	
		 	 Title:
	 	
		
		 	Address for Notices:Exhibit 10.1

 Exhibit 10.1 
 TRANSITION SERVICES AGREEMENT 
 BY AND BETWEEN 

NTELOS HOLDINGS CORP. 
 AND 
 LUMOS NETWORKS OPERATING COMPANY 

DATED AS OF
                    , 2011 

 THIS TRANSITION SERVICES AGREEMENT (this “Agreement”) made as of _______
__, 2011, between NTELOS Holdings Corp., a Delaware corporation (“NTELOS”) and Lumos Networks Operating Company, a Delaware corporation (“Wireline Two”). 

A. NTELOS intends to separate its wireline business from its wireless business and to distribute the wireline business to the current
stockholders of NTELOS. To effectuate this separation and distribution, NTELOS has created Lumos Networks Corp., a Delaware corporation and the parent of Wireline Two (“Wireline One”) to retain NTELOS’ wireline business. NTELOS
will distribute, on a pro rata basis, to holders of NTELOS common stock all the outstanding shares of common stock of Wireline One owned by NTELOS (the “Spin Off”). NTELOS and Wireline One intend to enter into a separation and
distribution agreement containing the key provisions relating to the Spin Off (the “Distribution Agreement”). 

B. NTELOS wishes to engage Wireline Two to perform certain services as set forth on Exhibit A hereto (the “Wireline
Services”), and Wireline Two wishes to engage NTELOS to perform certain services as set forth on Exhibit B hereto (the “NTELOS Services” and the NTELOS Services and the Wireline Services are referred to herein, in
each case, as the “Services”) in a more cost-effective and efficient manner than each party can perform such Services by itself. 
 C. The parties have the necessary personnel and expertise to perform their respective Services in a cost-effective manner. 
 D. NTELOS wishes to engage Wireline Two to perform the Wireline Services, and Wireline Two wishes to engage NTELOS to perform the NTELOS Services (in each case, the party being engaged to provide Services
is referred to herein as the “Provider” and the party receiving such Services is referred to herein as the “Receiver”). 
 In consideration of the mutual terms and conditions of this Agreement, the parties agree as follows: 
  

	 	1.	General. 

(a) Services. Provider will provide, or cause to be provided, the Services to Receiver and its subsidiaries on a
nonexclusive basis under the terms and conditions of this Agreement and the Exhibits hereto (this Agreement and the Exhibits hereto are collectively referred to as the “Agreement”). The terms and conditions of this Agreement control
if there is any conflict or inconsistency between the terms and conditions of an Exhibit and the terms and conditions of this Agreement (excluding for this purpose the Exhibits). 

(b) Performance. Provider will perform all Services in accordance with the terms and conditions of this Agreement.
Provider must devote the time, effort and resources to the performance of the Services as are necessary to accomplish the tasks as specified in this Agreement. Provider may call on the expertise or assistance of its subsidiaries, affiliates,
subcontractors or consultants in the performance of the Services; provided, however, that the use of any such subcontractors or consultants is subject to prior written approval by the Receiver, which approval may not be unreasonably withheld or
delayed. Provider may use subcontractors 

 
or consultants to provide the Services if Provider uses them to provide similar services to its own organization; provided, however, that Provider will at all times remain responsible for the
fulfillment of its obligations under this Agreement, notwithstanding the performance of the obligations by another person. Provider will discontinue the use of subcontractors or consultants providing a Service promptly at the written request of
Receiver, and thereafter Provider will have no further obligation to provide the Service that the subcontractor or consultant was providing, subject to any transition period agreed to by the parties. Receiver will be responsible for the portion of
any early termination or similar fees that are payable by Provider to a subcontractor or consultant in respect of Services provided by the subcontractor or consultant that are terminated at the request of Receiver. 

(c) Additional Services. From time to time after the date hereof, but no later than the first anniversary of the
Effective Date, Receiver may identify additional services that were not provided by Provider before the date of this Agreement in connection with Receiver’s business or were omitted from the Services included in the Exhibits hereto, but which
Receiver nevertheless desires for Provider to provide to Receiver (“Additional Services”). In such event, Receiver may request in writing that Provider provide the Additional Services. The request must set out in reasonable detail
the Additional Services being requested. Within a reasonable time period after receiving the request, Provider will either agree to provide the Additional Services or deliver a notice to Receiver indicating Provider’s reasons for declining to
provide the Additional Services. Such Additional Services as may be agreed to in writing by the parties will be added to and considered as part of the Services. In all cases, Provider will cooperate with Receiver and act in good faith in determining
whether, and on what terms, Provider will provide the Additional Services. The foregoing notwithstanding, Provider will have no obligation to agree to provide Additional Services. 

(d) Modification of Services. Provider must request the prior written consent of Receiver to make any changes in
the manner of performing any Service by sending to Receiver a proposal regarding the modified Service. Receiver must provide any objections to the requested modification within 20 days of receipt of the proposal or will be deemed to have accepted
the modification. The parties must cooperate and act in good faith in negotiating the proposed modification. Such modification as may be agreed to in writing by the parties will be considered as part of the Services. 

(e) Third Party Software Licenses. Receiver acknowledges that the parties have attempted to identify in the
applicable Exhibits any software licensed to Provider by third parties that is required to provide the Services and any amounts payable in order to permit Provider to use such software to provide the Services to Receiver. The foregoing
notwithstanding, if any third party software that is required to provide the Services is not identified in the Exhibits hereto, or the amount of any consideration payable in order to permit Provider to use the software to provide the Services is not
accurately reflected in the Exhibits hereto, then Provider will provide Receiver with 15 days prior written notice of any additional consideration payable to the licensor of the software. Receiver will then have the option to (i) procure its
own license to the software at its own expense or (ii) authorize Provider to incur the required additional consideration on its behalf and at Receiver’s expense. If Receiver does not agree to either (i) or (ii) above, Provider
will not be required to provide the Services for which the third party licenses are required. If the Provider receives notice from any third party licensor 

  
 2 

 
of software that is required to provide the Services that Provider is in breach of the underlying license agreement, Provider must provide notice promptly to Receiver and use reasonable efforts
to ensure that Receiver benefits from any cure period provided in such underlying license agreement. 
  

	 	2.	Compensation and Billing 

 (a) Invoices. The charges for the Services are set forth on the applicable Exhibits hereto. Provider must submit in writing to Receiver, no more than once per month, a single invoice covering all
amounts payable for the Services rendered during the billing period covered by the invoice. The invoices will contain a detailed description of the Services rendered during the previous month, the charges payable by Receiver in respect of these
Services and the method used to calculate the invoiced amounts. Receiver will pay all invoiced charges (including disputed charges) in full promptly on receipt of each invoice, but in no event later than 10 business days after receipt of the
invoice. Receiver will give Provider written notice of any disputed charges within 90 days after the due date for payment of the disputed charges, along with a detailed description of the nature of the dispute. If Receiver fails to dispute a charge
within 90 days of the original payment due date, Receiver will waive its right to dispute the charge. Provider will notify Receiver of its determination regarding disputed charges within 30 days after receipt of the applicable dispute notice and
description from Receiver, and will credit Receiver’s account, if appropriate, within the 30-day period. Any dispute under this Section 2(a) will be resolved in accordance with the dispute resolution provisions of
Section 5. 
 (b) Non-Income Taxes. In addition to the charges for Services, Receiver must pay
Provider an amount equal to all Non-Income Taxes incurred in connection with the provision of Services. Notwithstanding the foregoing, each party is also responsible for (i) Taxes chargeable or assessed with respect to its own employees or
agents and (ii) all real and personal property Taxes imposed on software and equipment it owns, except in the case of both (i) and (ii) to the extent such employees or such property is devoted to providing Services to Receiver. The
Receiver will advise the Provider if it determines that any Services are exempt from taxation and the parties will use reasonable efforts to mitigate any applicable Taxes. For purposes of this Agreement, “Non-Income Taxes” shall mean all
Taxes except income and franchise Taxes, and “Tax” shall mean all forms of taxation or duties imposed, or required to be collected or withheld, including charges, together with any related interest, penalties or other additional amounts.

 (c) Expense Reimbursement. Except to the extent otherwise provided in the Exhibits hereto, Receiver
will reimburse Provider for all reasonable expenses for travel, meals and lodging incurred by Provider directly in the performance of its obligations under this Agreement; provided, however, any such expenses that are incurred out of the ordinary
course of providing Services for which Provider seeks reimbursement will require prior written approval from Receiver. In the event that a portion of such expenses were incurred in connection with activities unrelated to Provider’s delivery of
the Services, Provider will make a good faith estimate as to the portion of the expenses attributable to other activities and will bill Receiver only for the portion of the expenses attributable to its provision of the Services. The charges for
which reimbursement is sought must be in compliance with Provider’s employee expense policies. Expenses will be charged at cost with no mark-up. Provider will maintain documentation of expenses incurred and retain copies of invoices or receipts
for expenses in accordance with its established expense policy. Provider will make copies of all documentation 

  
 3 

 
and receipts that it retains available to Receiver upon request. Provider will bill Receiver monthly for expenses as they accrue. The parties may specify any additional limitations or other
requirements related to the reimbursement of expenses in the applicable Exhibits hereto. It is acknowledged and agreed that if Provider is reasonably required to incur expenses beyond the limitations set forth in an Exhibit hereto in order to
provide any Services, then Provider will be excused from performing such Services until the expense limitation is removed or changed as mutually agreed by the parties; provided that Provider will give Receiver reasonable notice of the need to exceed
any such limitation prior to suspension of any of the Services. It is further acknowledged and agreed that each party will bear its own employee severance costs and that Provider will not include any employee severance costs in its charges to
Receiver for any of the Services under this Agreement. 
 (d) Records. Provider will maintain complete and
accurate records to substantiate all of Provider’s charges billed under this Agreement. Unless otherwise specified in the applicable Exhibits hereto, Provider will retain such records for a period at least as long as the period for which
Provider maintains comparable records for its own account, which period must be at least as long as may be required by law. Receiver and its authorized agents, subject to obligations of confidentiality as set forth in this Agreement or as otherwise
provided by law, will be allowed access to the records on prior written request during normal business hours during the term of this Agreement and during the respective periods in that Provider is required to maintain the records under this
Section 2(d). Access to the records will be made at the location where the records are normally maintained. 
  

	 	3.	Term. 

(a) Term. This Agreement will become effective as of the Distribution Date (as defined in the Distribution
Agreement) (the “Effective Date”). Subject to Section 15 hereof, Provider’s obligations to provide the respective Services covered by this Agreement will terminate on the respective dates specified in the Exhibit
related to the Service. If no termination date is specified in the Exhibit, then Provider’s obligations to provide the respective Services covered by this Agreement will terminate on the 24-month anniversary of the Effective Date (the
“Termination Date”), or such earlier date as may be mutually agreed to by the parties. This Agreement may not be renewed or extended except as set forth below in Section 3(b). 

(b) Extension. Receiver may, on written notice to Provider delivered at least 90 days before the scheduled
expiration of a Service, extend, one time only, the term of the Service by no more than 180 days; provided, however, that any such extension shall not extend beyond the Termination Date. 

 

	 	4.	Confidential Information. 

 (a) General. Except with the prior consent of the disclosing party, each party must: (i) limit access to the Confidential Information to its employees, agents, representatives, subcontractors
and consultants who have a need-to-know; (ii) advise its employees, agents, representatives, subcontractors and consultants having access to the Confidential Information of the proprietary nature thereof and of the obligations set forth in this
Agreement; and (iii) safeguard the Confidential Information by using a reasonable degree of care to prevent disclosure of the Confidential Information to third parties, but at least that degree of care used by

  
 4 

 
that party in safeguarding its own similar information or material. These confidentiality obligations do not apply to the extent that (a) the information is in the public domain through no
fault of the non-disclosing party, (b) the information has been disclosed by the disclosing party to third parties without similar confidentiality obligations attached to the disclosure or (c) the disclosure of the information is required
by judicial or administrative process or by law and the party has used commercially reasonable efforts to allow the disclosing party to intervene before the disclosure. “Confidential Information” means any information marked, noticed, or
treated as confidential by a party that the party holds in confidence, including all trade secret, technical, business, or other information, including customer or client information, however communicated or disclosed, relating to past, present and
future research, development and business activities. 
 (b) Customer Proprietary Network Information.
With regard to Customer Proprietary Network Information, each party must to the extent permitted by applicable law: (i) implement a program that trains associates with access to the CPNI of the other party to avoid accessing or using CPNI of
the other party; (ii) where economically reasonable, implement a conspicuous on-screen and hard-copy scripting program to remind associates with access to CPNI of the other party of their contractual and legal compliance obligations;
(iii) avoid using CPNI of the other party for marketing purposes; (iv) protect CPNI of the other party from distribution to other parties who are not engaged in assisting the owner of the CPNI in providing service to the owner’s
customers; (v) contractually obligate its third party subcontractors to abide by obligations that are at least as stringent as those enumerated in this Section 4(b) when they have access to the CPNI of the other party;
(vi) implement an audit program to assure compliance with CPNI protection commitments and obligations; (vii) report breaches of the obligations to protect CPNI of the other party to the other party at the earliest date permitted by
applicable law; and (viii) administer a disciplinary program that treats associates who violate the CPNI obligations to the other party in the same manner as associates who fail to adequately protect the CPNI of their employer. “Customer
Proprietary Network Information” (or “CPNI”) means customer information as defined in Section 222 of the Telecommunications Act of 1996 and 47 C.F.R. Section 64.2001-64.2011. 

 

	 	5.	Dispute Resolution. 

 (a) General. Except as provided in Section 5(d) below, any controversy or claim arising out of or relating to this Agreement, or the breach thereof, must first be attempted to be
settled by good faith efforts of the parties to reach mutual agreement, and second, if mutual agreement is not reached to resolve the dispute, by final, binding arbitration as set out in Section 5(d) below. 

(b) Initial Resolution. Subject to Section 5(e), a party that wishes to initiate the dispute resolution
process must send written notice to the other party with a summary of the controversy and a request to initiate these dispute resolution procedures. On receipt of the notice, the parties will first seek agreement through discussions among the
individuals specified in the applicable Exhibit for a minimum of 10 days. If no agreement is reached by such individuals during that period, the parties will continue to seek agreement through discussions among the vice presidents of the relevant
operating divisions of each Company (or such other persons as specified in the applicable Exhibit) for a minimum of 15 days. If no agreement is reached by the vice presidents during that period, the parties will continue to seek agreement through
discussions among individuals of each company at either the Chief Financial Officer 

  
 5 

 
level or the Chief Operating Officer level depending on the nature of the dispute, or higher, including the NTELOS and Wireline One joint Spin-Off Transition Committee, for a minimum of 15 days.
The individuals specified above may utilize other alternative dispute resolution procedures to assist in the negotiations to the extent mutually agreed to between such persons. 

(c) Arbitration. If a dispute has not been resolved by the parties following exhaustion of the procedures set forth
in Section 5(b), the parties will apply the dispute resolution procedures set forth in Article 7 (other than Section 7.01) of the Distribution Agreement. 

(d) Injunctive Relief. The foregoing notwithstanding, each party will have the right to seek injunctive relief in
any court of competent jurisdiction with respect to any alleged breach by the other party of Section 4 hereof or any agreement regarding the protection of confidential information contained in any of the Exhibits. Such remedy will not be
exclusive and will be in addition to any other remedy that a party may have as a result of any such breach. 

(e) Materiality Threshold. With respect to disputes for charges, no dispute may be initiated by a party pursuant to
this Section 5 unless the amount in dispute is at least $5,000 in regard to any individual dispute or at least $20,000 in the aggregate (calculated on a monthly basis). 

 

	 	6.	Relationship of Parties. 

 (a) Independent Contractors. Provider is an independent contractor in the performance of its obligations under this Agreement and has no authority to bind Receiver or its affiliates with respect to
third parties. 
 (b) No Performance. Neither party undertakes by this Agreement to conduct the business
or operations of the other party. Nothing contained in this Agreement is intended to give rise to a partnership or joint venture between the parties or to impose on the parties any of the duties or responsibilities of partners or joint ventures.

  

	 	7.	Force Majeure. 

 Neither
party will be in default of its obligations under this Agreement for any delays or failure in performance resulting from any cause or circumstance beyond the party’s reasonable control as long as the non-performing party exercises commercially
reasonable efforts to perform its obligations in a timely manner. Such non-performing party must provide prompt written notice to the other party containing a description and the expected duration of the force majeure situation. If Provider incurs
travel, meals or lodging expenses in order to provide Services in a force majeure situation and such expenses exceed the expense authorization limits in Section 2(c) but are otherwise reasonable in light of the circumstances, Provider
will not be required to obtain prior approval of such expenses in order to obtain reimbursement for such expenses from Receiver. If any such occurrence prevents Provider from providing any of the Services, Provider must use its commercially
reasonable efforts to aid Receiver in obtaining, at Receiver’s sole expense, an alternative source for the affected Services, and Receiver is released from any payment obligation to Provider with respect to the Services during the period of the
force majeure. If a force majeure condition continues to prevent a party from performing for more than 60 consecutive days, then the other party may terminate the affected Services by 

  
 6 

 
giving written notice of such termination to the non-performing party. In addition, if the Receiver has engaged an alternative source of any affected Service (as described in this
Section 7, the Receiver may terminate the affected Service by giving written notice of such termination to Provider. 
  

	 	8.	Indemnification. 

 (a) Indemnification by Provider. Provider will indemnify, defend and hold harmless Receiver and each member of Receiver’s Group (as defined in the Distribution Agreement), and each of their
respective directors, officers, agents and employees, and each of the heirs, executors, successors and assigns of any of the foregoing (each, a “Receiver Indemnitee”), from and against all claims, damages, losses, liabilities,
costs, expenses, reasonable attorney’s fees, and court or arbitration costs (“Losses”) (i) arising out of a claim by a third party against a Receiver Indemnitee to the extent resulting from or alleged to have resulted from
any act or omission of Provider under or related to this Agreement, or (ii) in the event of (A) the gross negligence, willful misconduct or fraud of Provider; (B) the failure of Provider to perform the Services in accordance with the
terms of this Agreement; or (C) the breach by Provider of this Agreement. 
 (b) Indemnification by
Receiver. Receiver will indemnify, defend and hold harmless Provider and each member of Provider’s Group, and each of their respective directors, officers, agents and employees, and each of the heirs, executors, successors and assigns of
any of the foregoing (each, a “Provider Indemnitee”), from and against all Losses (i) arising out of a claim by a third party against a Provider Indemnitee to the extent resulting from or alleged to have resulted from any act
or omission of Receiver under or related to this Agreement or (ii) in the event of (A) the gross negligence, willful misconduct or fraud of Receiver or (B) the breach by Receiver of this Agreement. 

(c) Intellectual Property Indemnification. Provider will indemnify and defend the Receiver from and against all
Losses arising out of any claim by a third party that the deliverables under this Agreement and any resulting use or sale of any deliverables constitutes an infringement of any patent, trademark or copyright or the misappropriation of any trade
secret. Provider’s obligations under this Section 8(c) will not apply to the extent that the infringement or violation is caused by: 
 (i) modification to a deliverable by Receiver if the modification was not reasonably contemplated by the parties and the infringement or violation would not have occurred but for that modification;

 (ii) the combination of a deliverable by Receiver with other third party products if the combination was not
reasonably contemplated by the parties and the infringement or violation would not have occurred but for that combination; 
 (iii) detailed specifications (e.g. specifying lines of code, as opposed to mere functional specifications for which Receiver is not responsible) that were provided by or requested by Receiver, if the
infringement or violation would not have occurred but for those detailed product specifications; or 

  
 7 

 (iv) Receiver’s continued use of infringing software after Provider
provides Receiver with reasonable advance written notice of the infringement and provides non-infringing replacement software to Receiver at no charge. 
 (d) Indemnification Procedures. Any claim for indemnification under this Section 8 will be subject to, and made in accordance with, Sections 6.04 (Indemnification Obligations Net
of Insurance Proceeds) and 6.05 (Procedures for Indemnification of Third Party Claims) of the Distribution Agreement (with such changes in points of detail as may be necessary to apply such provisions to this Agreement). 

 

	 	9.	Limitation of Liability. 

 (a) General. Provider will perform services for Receiver under this Agreement in substantially the same way and with substantially the same service levels as Provider performs comparable services
for itself. If Provider uses a third-party to provide goods or services to itself, Provider will use commercially reasonable efforts to procure the goods or services for the benefit of Provider such that they are provided to Receiver in
substantially the same way and with substantially the same service levels as they are provided to Provider. Except as otherwise stated in this Agreement, or otherwise agreed to in an Exhibit, Provider makes no warranties, express or implied, in
connection with any goods or services provided to Receiver under this Agreement. 
 (b) Direct Damages. In
no event will a party’s aggregate liability for direct damages under this Agreement, including under subsection 9(a) above, exceed $10 million, except that this limitation on liability will not apply to any damages resulting from:

 (i) Losses for which a party has an obligation of indemnity under this Agreement; 

(ii) damages resulting from any act or omission of a party that constitutes gross negligence, willful misconduct or fraud;
or 
 (iii) damages resulting from any breach of Section 4 or Section 8 of this Agreement
by a party. 
 (c) Consequential Damages. Neither party will be liable to the other for consequential,
indirect or punitive damages for any cause of action, whether in contract, tort or otherwise, except for: 
 (i)
Losses for which a party has an obligation of indemnity under this Agreement; 
 (ii) damages resulting from any
breach of Section 4 of this Agreement by a party; or 
 (iii) reasonable attorney’s fees
incurred in order to enforce the other party’s obligations under Section 8 of this Agreement. 

  
 8 

 Consequential damages include, but are not limited to, lost profits, lost revenue, and lost
business opportunities, whether the other party was or should have been aware of the possibility of these damages. 
  

	 	10.	Assignment. 

 This
Agreement is binding on, and inures to the benefit of, the parties and their respective successors, legal representatives and permitted assigns in accordance with this Section 10. Except as otherwise provided in Section 1(a),
no assignment of this Agreement or of any rights or obligations under this Agreement, in whole or in part, may be made by either party without the prior written consent of the other party, except that either party may assign its rights or delegate
its duties to a controlled subsidiary of the party, or to a successor entity that results from a merger, acquisition or sale of all or substantially all of the party’s assets. Such a delegation does not relieve the delegating party of its
obligations under this Agreement. Any attempted assignment without the required consent is void. 
  

	 	11.	Compliance with Laws. 

Provider and Receiver must each comply with the provisions of all applicable federal, state, and local laws, ordinances, regulations and
codes (including procurement of required permits or certificates) in fulfillment of their obligations under this Agreement. Neither Provider nor Receiver will take any action in violation of any applicable law, rule, ordinance or regulation that
could result in liability being imposed on the other Party. 
  

	 	12.	Mutual Cooperation; SOX Access. 

 (a) Mutual Cooperation. The parties agree that the purpose of this Agreement is to ensure an orderly transition upon the occurrence of the events contemplated by the Distribution Agreement, while
maintaining the ongoing operations of the Receiver in a manner consistent with its operations prior to the implementation of the Distribution Agreement and as required to conform to the operations as described in the Form 10 filing with the
Securities and Exchange Commission. The parties and their respective subsidiaries, affiliates, subcontractors and consultants providing or receiving services under this Agreement must cooperate with each other in connection with the performance of
the Services under this Agreement, including producing on a timely basis all Confidential Information that is reasonably requested with respect to the performance of Services and the transition of Services at the end of the term of this Agreement,
except that the cooperation must not unreasonably disrupt the normal operations of the parties and their respective subsidiaries and affiliates. 
 (b) SOX Access. 
 (i) If requested by Receiver, Provider
will permit Receiver reasonable access, upon reasonable advance notice, to Provider’s books, records, accountants, accountants’ work papers, personnel and facilities for the purpose of Receiver’s testing and verification of the
effectiveness of Provider’s controls with respect to the Services as is reasonably necessary to enable the management of Receiver to comply with its obligations under §404 of the Sarbanes-Oxley Act of 2002 and the rules and regulations of
the Securities and Exchange Commission promulgated thereunder (collectively, “SOX §404”) and to enable Receiver’s independent public accounting firm to attest to and report on the assessment of the management of Receiver
in 

  
 9 

 
accordance with SOX §404 and Auditing Standard No. 5, as adopted by the Public Company Accounting Oversight Board (“Auditing Standard No. 5”), or as required by
Receiver’s external auditors. In lieu of providing such access, Provider may, in its sole discretion, instead furnish Receiver with a type II SAS 70 report. Provider is not required to furnish Receiver access to any information other than
information that relates specifically to the Services. 
 (ii) Without limiting the generality of, and in order
to give effect to, the foregoing provisions of Section 12(b)(i): 
 (A) the Parties will cooperate,
prior to the Distribution Date and from time to time thereafter, to identify the significant processes of Receiver for purposes of Auditing Standard No. 5 and used by Provider in connection with the provision of the Services to Receiver under
this Agreement; 
 (B) Provider will develop and maintain comprehensive procedures to adequately test, evaluate
and document the design and effectiveness of its controls over its significant processes; 
 (C) in the event
any deficiencies are found as a result of the testing, Provider and Receiver will cooperate in good faith to develop and implement commercially reasonable action plans and timetables to remedy such deficiencies and/or implement adequate compensating
controls; 
 (D) in connection with providing the access contemplated by Section 12(b)(i), Provider
will cooperate and assist Receiver’s auditors in performing any process walkthroughs and process testing that such auditor may reasonably request of the significant processes; and 

(E) in the event that Sections 12(b)(ii)(A)-(D) do not reasonably enable Receiver to comply with its
obligations under SOX §404 and enable Receiver’s registered public accounting firm to attest to and report on the assessment by the management of Receiver in accordance with SOX §404 and Auditing Standard No. 5, then upon
reasonable notice, Receiver will be permitted to conduct, at its own expense, an independent audit of Provider’s controls with respect to the Services solely to the extent necessary to accomplish such purpose or purposes. 

 

	 	13.	Permits. 

 Unless
otherwise specifically provided for in this Agreement, Provider must obtain and keep in full force and effect, at its expense, any permits, licenses, consents, approvals and authorizations (“Permits”) necessary for and incident to
the performance and completion of the Services. Notwithstanding the foregoing, Receiver must obtain and keep in full force and effect, at its expense, any Permits related to its facilities and the conduct of its business. 

 

	 	14.	Trademarks, Tradenames and Other Intellectual Property. 

 Nothing in this Agreement or any Exhibit gives authority to one party to use the name, trademarks, service marks, trade names or domain names of the other party for any purpose whatsoever. Nothing in this
Agreement or any Exhibit will be deemed to grant to either party 

  
 10 

 
any right or license under any intellectual property of the other party unless the right or license is expressly granted herein or therein. 

 

	 	15.	Termination. 

 (a) Termination for Breach. Either party may terminate or cancel this Agreement or any individual Service for a material breach or default of any of the terms, conditions or covenants of this
Agreement by the other party, except that the termination or cancellation may be made only after the expiration of a 30 day period during which the breaching party has failed to cure the breach after having been given written notice thereof and the
dispute resolution procedures in Section 5(b) have been exhausted (“Cure Period”). In that event, the non-breaching party may terminate by giving 10 days written notice of termination to the other party after the
expiration of the Cure Period. Such termination will not be the terminating party’s exclusive remedy and will be in addition to any other remedy that such party may have under this Agreement as a result of any such breach 

(b) Termination for Convenience. Receiver may terminate any individual Service provided to it or all Services
provided to it during the term of this Agreement for convenience on at least 90 days prior written notice to Provider. 
  

	 	16.	Notice. 

 Unless otherwise
set forth in an Exhibit with respect to the Exhibit, all notices or other communications under this Agreement must be in writing and the parties deem them to be duly given (i) when delivered in person, (ii) on transmission via confirmed
facsimile transmission, except the transmission is followed by delivery of a physical copy thereof in person, via U.S. first class mail, or via a private express mail courier, or (iii) two days after deposit with a private express mail courier,
in any case addressed as follows: 
 To NTELOS: 

NTELOS Holdings Corp. 
 1154 Shenandoah Village Drive 
 P. O. Box 1990 

Waynesboro, Virginia 22980 
 Fax:                                 
    
 Attention: 

To Wireline Two: 
 Lumos Networks Operating Company 
 401 Spring Lane, Suite 300

 P.O. Box              

Waynesboro, Virginia 22980 
 Fax:                                 
    
 Attention: 
 Any party may, by notice to the other party, change the address or individuals to which the notices are to be given. 

  
 11 

	 	17.	Amendment; Waiver. 

 This
Agreement may be amended or supplemented at any time only by written instrument duly executed by each party hereto. Any of the terms or conditions of this Agreement may be waived at any time by the party entitled to the benefit thereof but only by a
written instrument signed by the party waiving the terms or conditions. The waiver of any provision is effective only in the specific instance and for the particular purpose for which it was given. No failure to exercise and no delay in exercising,
any right or power under this Agreement will operate as a waiver thereof. 
  

	 	18.	Severability. 

 Where any
provision of this Agreement is declared invalid, illegal, void or unenforceable, or any changes or modifications are required by regulatory or judicial action, and any such invalid, illegal, void or unenforceable provision, or such change or
modification, substantially affects any material obligation of a party hereto, the remaining provisions of this Agreement will remain in effect and the parties must mutually agree on a course of action with respect to the invalid provision or the
change or modification to the end that the purposes and intent of this Agreement are carried out. 
  

	 	19.	Survival of Obligations. 

The provisions in the Agreement relating to Confidentiality, Indemnification, Dispute Resolution, Termination, Compensation and Billing,
Limitation of Liability and Trademarks, Tradenames and Other Intellectual Property survive any termination, cancellation or expiration of this Agreement. 
  

	 	20.	Applicable Law. 

 This
Agreement is governed, construed and enforced in accordance with the internal laws of the State of Delaware, without regard to its conflict of law principles. 
  

	 	21.	No Unreasonable Delay or Withholding. 

 Where agreement, approval, acceptance, consent or similar action by Receiver or Provider is required, the action must not be unreasonably delayed or unreasonably withheld. 

 

	 	22.	Limited Intended Third Party Beneficiary Rights. 

 With the exception of the parties to this Agreement, there exists no right of any person to claim a beneficial interest in this Agreement or any rights occurring by virtue of this Agreement. 

 

	 	23.	Successors and Assigns. 

This Agreement shall be binding upon the parties and their respective successors and assigns, and any successor or assign of any
substantial portion of the parties’ respective businesses and/or assets 

  
 12 

	 	24.	Entire Agreement. 

 This
Agreement represents the entire understanding between the parties with the respect to the provision and receipt of the Services, and the provisions hereof and thereof cancel and supersede all prior agreements or understandings, whether written or
oral, with respect to the Services. This Agreement is deemed to include the Exhibits attached hereto, each of which is incorporated herein as if an original part of this writing. This Agreement is to be construed to be part of the overall
transaction described in the Distribution Agreement. 
 [SIGNATURE PAGE FOLLOWS] 

  
 13 

 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date
first written above. 
  

			
	NTELOS HOLDINGS CORP.
		
	By:	 	 
	Name:	 	James A. Hyde
	Title:	 	Chief Executive Officer and President
	
	LUMOS NETWORKS OPERATING COMPANY
		
	By:	 	 
	Name:	 	
	Title:	 	

  
 14 

 Exhibit A 
 General Services to be Provided by Wireline Two 
  

			
	 Service Category
	  	 Description of Service

		
	A/R Support	  	Perform accounts receivable aging and bad debt analysis. This includes: Create month end aging, record tax recovery, bad debt entry, A/R aging report, finals payments summary, mid
months payments analysis, collections accrual, record 91/92 adjustments, summarize write-offs, A/R reconciliation and support cash reconciliation with deposit reconciliation, quarterly bad debt analysis, audit confirmation
		
	Fixed Asset accounting	  	Processing of job cost through JD Edwards including posting of cost to CIP, capitalization of completed projects, depreciation of assets in service, removal of disposals, and
preparation of related management reports. Maintenance of related capital budget by job. Monthly reconciliation of sub-ledger to general ledger control accounts for assets in service, CIP, and depreciation. Also, support and/or maintain tax and
regulatory ledgers for fixed assets. In addition to these routine items, the fixed assets team spends approximately 25% of time with project work.
		
	Regulatory	  	Services related to routine compliance efforts for CPNI, Red Flag, CALEA, and other Federal and State telecommunication law and regulations.
		
	Purchasing	  	Processing of purchase orders issued to vendors through JD Edwards. Maintenance of related open purchase orders and monthly reconciliation of sub-ledger to general ledger control
accounts.
		
	Facilities Management	  	 Provide personnel support to handle oversight of maintenance & repair activities for land & building operations at the
Waynesboro Plaza (Shenandoah Village complex), Waynesboro Retail Store (West Main), Charleston MSC, and Clifton Forge ISI buildings. This includes handling interoffice mail services.

 
 The associated costs derived in this TSA include employee related costs only, and not
fees associated with repair & maintenance, utilities or any other costs associated with NTELOS Wireless buildings.

		
	Network Operations Center support	  	 Network surveillance and WLS Call-Out support services during non-business hours (after hours, holidays, and weekends). Services include
PSAP-E911 support performed by NCC:
  

•    Network Surveillance

 
 •    Monitoring of
WLS Network Alarms via NetCool using preexisting rules
  
 •    Maintain NetCool probes/rules to support WLS Network alarm processing
  

•    Perform remote diagnostics for Cell Site/BTS attempting remote restoration,
identifying circuit troubles, identifying HW troubles
  
 •    Coordinate circuit repairs with providers on behalf of WLS
  

•    Perform Call-out of WLS technical personnel for troubleshooting required beyond NOC
capabilities
  

•    Provide outage notifications as required

 
 •    PSAP-E911
Point of Contact
  

•    Receive direct calls from PSAPs/E911 Centers

 
 •    Provide
security screening via password validation
  
 •    Provide Address and/or Contact information for WLS Telephone Numbers
  

•    Transfer Call/Forward Request to WLS Ops for Call Trace requests

 
 •    During
business hours contact WLS MSC for Switch Tech
  
 •    After hours perform Call Out for WLS Switch Tech

  
 15 

			
	 Service Category
	  	 Description of Service

		
	Network Inventory OSS Support	  	 Maintain Granite environment providing operational and administrative support including:

 
 •    System
Maintenance & Administration (keep system current by applying software patches and upgrades; maintain server hardware)
  

•    Cleverpath Reports

 
 •    SQL
Scripting
  

•    User Account Administration (username and password updates/resets, Client
installation)
  

•    Database maintenance

 
 •    Support
Database “clone and delete” for facilitating stand alone WLS Granite System

		
	CDN	  	Out-of-band network connectivity for Wireless device networking communications at switch locations (Waynesboro, Richmond, Norfolk, and Charleston)
		
	Paging Network Support	  	[To be determined]
		
	Training – WLN Instruction	  	Provision of discussion leader services on an as needed basis.

  
 16 

 Exhibit B 
 General Services to be Provided by NTELOS 
  

			
	 Service Category
	  	 Description of Service

		
	HR management / consulting services	  	 Assistance, to the extent necessary in connection with administration of the workforce:

 
 •    Employee
Communications;
  

•    Labor / Employee Relations;

 
 •    Succession
Planning;
  

•    Defend EEO Charges;

 
 •    Defend
Grievances;
  

•    Severance packages;

		
	Government Compliance / Reporting	  	 Maintain recordkeeping and fulfill reporting requirements:

 

•    OSHA;

 
 •    Vets
100;
  

•    FCC 395 / FCC 396;

 

•    EEO-1;

 
 •    Affirmative
Action Plans;
  

•    SOX;

		
	Management Reporting / HRIS Maintenance	  	 Maintain employee records and provide required reports for payroll processing, benefits administration, compensation administration
and workforce management.
  

•    Headcount / Employee Retention;

 

•    TIP;

 
 •    SWB Budgeting
/ Modeling;
  

•    Carrier Reporting and Feeds;

 
 •    Custom
Reporting;

		
	Compensation Administration	  	 Compensation Administration including General Administration, Surveys, Audits and Consultative Services.

 
 •    Annual
Increase process;
  

•    Team Incentive Plan;

 
 •    Equity
Awards;
  

•    Job Evaluations;

 
 •    Executive
Compensation;

		
	Benefits Administration	  	 Benefits Administration including Pricing, Invoice/Premium Process (Billing Functions), General Administration, Surveys, Audits and
Consultative Services for Open Enrollment.
  
 •    Filing of 5500’s;
  

•    Facilitating year-end audit;

 
 •    Providing
services to employees & retirees;
  
 •    Providing information for year-end testing;
  

•    Compliance - ERISA, HIPAA, Cobra, Health Care Reform, etc.;

 
 •    Vendor RFP and
selection process;
  

•    Wellness Programs – annual wellness fair, weight watchers, fitness center
reimbursement, team sponsorship, HRA, and TRRI;
  
 •    401(k) Match funding;
  

•    Billing Auditing and
Processing

  
 17 

			
	 Service Category
	  	 Description of Service

		
	Tax Compliance	  	 Assistance, to the extent necessary in connection with preparation and filing of Federal, State and local tax returns for the following
types of taxes:
  

•    Income and franchise;

 

•    Property;

 
 •    Sales and
Use;
  

•    Telecommunication transaction returns;

 
 •    BPOL and
license tax;
  
 Monthly reconciliation of sub-ledger to general ledger
control accounts.

		
	Internal Audit	  	Execution of audit plan consistent with prior practice to ensure compliance with internal controls. Reporting of results of audit work to management and Audit Committee. Maintain
and monitor Fraud Reporting Hotlines
		
	Insurance and Risk Management	  	Maintain analysis and purchasing role for renewal process for property, liability, Workers Compensation, Auto, D&O, Fiduciary, Employment Practices, Flood, Underground Storage,
E&O and Cyber Liability coverages. Prepare adjusted asset listing for coverage purposes. Complete applications and underwriter calls for each.
		
	External Financial Reporting (Routine)	  	 •    Preparation of SEC Form 10-K, 10-Q, and Proxy
Statements.
  

•    Preparation and quality control services include drafting of financial statements,
footnotes, external auditor and legal counsel review coordination
  
 •    XBRL prep, analysis, and execution
  

•    Process SEC reports with RR Donnelley and see the filings through the EDGAR
formatting and lead with quality control of filed document
  
 •    Lead with audit coordination.
  

•    Lead on corporate SOX controls including admin and quality control role on closing
meeting and closing process.
  

•    Administrator for disclosure committee

 
 •    Lead on debt
compliance & reporting

		
	External Financial Reporting (Non-routine)	  	Preparation of financial reports or information that is requested by receiver that is not deemed routine.
		
	Investor Relations	  	 Investor relations and stock transfer functions including:

 
 •    Coordination
of IR meetings and presentations.
  

•    Stock Transfer – Administration of dividends, stock issuances and forfeitures,
TSO analysis and reconciliations and management of the transfer agent relationship.
  
 •    Annual Meeting – Administration of Notice & Access material delivery and voting process

 
 •    Equity
Analysts/Institutional Analysts/Portfolio Managers - Manage the relationship with covering analysts and respond to analyst/investor inquiries
  

•    External Communications - maintain IR website, prepare quarterly earnings releases
and exhibits, prepare releases for other significant financial events and coordinate earnings conference calls.
  

•    Employee Stock Purchase Plan - perform liaison functions with transfer agent for
ESPP share issues and negotiate and manage administrator contract.
  
 •    Option Exercises - Administration of option hold exercises and cashless option exercise program and the “Section 16 Filer” system to track Forms 3, 4 and
5.

  
 18 

			
	 Service Category
	  	 Description of Service

	Accounts Payable	  	 Provide the following accounts payable and expense processing functions:

 

•       Processing of payments to vendors through JD Edwards.

 

•       Maintenance of related vendor “Address Book” in
payables system.
  

•       Monthly reconciliation of sub-ledger to general ledger control
accounts for open payables and RNV.
  

•       Preparation and filing of Form 1099s at year end.

 

•       Providing on-line invoice approval function for items ordered
through the PO system (matching of the PO, receipt and invoice and following up on exceptions).
  

•       Execution of the fiscal policy control.

 

•       Preparation of Annual Unclaimed Property reporting.

 

•       Administration of Company VISA cards.

 

•       Execution of approvals control and expense report backup for
employee expense reporting.

		
	Payroll processing	  	 Provide the following payroll and commissions processing functions:

 

•       Support for Payroll and Payroll Tax Processing through the
Ceridian System.
  

•       Providing timely and accurate payments of wages and withholdings
of deductions for employees; ensuring that all applicable payroll taxes and garnishments are accurately calculated and withheld in accordance with Federal and State law; and responsible for the timely remittance and reporting of taxes and
garnishments to the tax and legal authorities to the extent not provided for by Ceridian.
  

•       Process commission and expense report payments.

 

•       Process bonus and other one-time payments (moving allowance,
etc).
  

•       Monthly reconciliation of sub-ledger to general ledger control
accounts.
  

•       Support Annual Workers Compensation Audit.

 

•       QC and Issuance of W-2 w/ reconciliation
process.

		
	Inventory Accounting	  	Processing of inventory transactions through JD Edwards including posting of receipts, draws, returns and adjustments. Preparation of related management reports monthly
reconciliation of sub-ledger to general ledger control accounts, maintenance of inventory cost schedules, and coordination and reconciliation of periodic physical inventory counts. This also includes issue resolution and support to operational
teams.
		
	Treasury and cash management	  	 Process Daily Cash Receipts (cash, paper checks, credit cards, and electronic checks), Returned Checks, Credit Card Chargebacks, and
Bank/Credit Card Fees. This also includes issue resolution of variances, reporting, and support to operational teams for the following methods of payment: ORCC (This is for on-line Payments), LockBox, corp cash receipts, RITS (Retail and Customer
Care 3 to 6 Locations), central processing and collections, payments received at Bank of Fincastle, collection agency payments.
  

Monthly Journal Entries and Cash Reconciliations to the General Ledger for the areas listed above in addition to FET and Payroll tax payments.

 
 Daily reconciliation and reporting of Outstanding Checks for Accounts Payable and
Payroll.
  
 Maintain relationships with the following: BB&T (includes
Bank Accounts and LockBox), Bank of America, Telecheck (Check Guarantee and Electronic Checks), Brinks (Armored Service for Waynesboro Telco and Central Processing), 5th 3rd (Credit Card Processor) (ORCC relationship is owned by Customer Care and Verifone/JCharge is owned by IT),
Maintenance of compliance with credit facility cash consolidation requirements.
  
 Maintenance of compliance with credit facility cash consolidation requirements.

  
 19 

			
	 Service Category
	  	 Description of Service

	Non-routine HR, accounting, tax and audit services	  	Services requested by Wireline that are not specifically provided for and that require substantial additional effort of Providers personnel
		
	Regulatory (Non-routine)	  	Services requested by Wireline from time to time related to planning and compliance with Federal and State telecommunication law and regulations.
		
	 Training -
 Employee
Development
	  	 Support all Employee Development training cost to WLN organization. This will include “as is” internal and external
training, on line training, tuition assistance program administration, facilitators, Core Value recognition program, surveys, development program, service awards, training material and equipment.

 
 Technologies used to support this Service are Syntrio and
GeoLearning.

		
	Employee Development Classes	  	Direct cost of internal and external training courses, whether provided in person or on-line.
		
	Subpoena request processing	  	 1.      Gate keeping of information request from outside law
enforcement and legal entities for appropriate authorization.
  
 2.      Receipt and routing of subpoena request to appropriate areas within the Wireline organization to support execution.

 

3.      Billing of subpoena requests as appropriate.

		
	Lock box management and customer cash application	  	 Lockbox and online payment services.
  

1.      BB&T Lockbox.

 

2.      Processing of exception payments from Lockbox (Acct. # not found, Telecheck
for customers with multiple return checks, payments sent to non-lockbox location (corporate), etc.)
  

3.      Processing enrollments and online line payments through ORCC. (one-time and
autopay)
  

4.      Shared merchant ID and banking expenses incurred through ORCC
transactions.

		
	Credit and Collections	  	 1.      Prepare Wireline account files for placement with
outside collection agency.
  

2.      Respond to daily inquires from agencies in efforts to collect.

 
 3.      Work
with Wireline team regarding any credits unapplied prior to agency placement.
  
 4.      Post payments and returns received through agencies to ICMS system.
  

5.      Move accounts to new agency after 6 months of inactivity.

 
 6.      Manage
Agency relationship.
  

7.      Credit reports for new customer applications.

  
 20 

 IT Services to be Provided by NTELOS 

 

							
	 Service Category
	  	 TSA Title
	  	 Description of Service
	  	 Technologies Supported

				
	General IT Support	  	IT TSA services oversight and IT management services.	  	Applications architecture, design, management and support services. IT TSA services oversight and IT management services.	  	All
				
	Applications Support	  	Billing Systems	  	The services to be provided under this service are to support access to systems that support the billing processes for Wireline. This will include “as is” IT application
support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – CDG CABS, Billdats, DST, ICMS, Mapcom, ICMS Web Services, AS400 Letters.
				
	Applications Support	  	Commsoft Systems	  	The services to be provided under this service are to support access to systems that support the mediation processes for Wireline. This will include “as is” IT application
support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – Commsoft.
				
	Applications Support	  	Wizards Applications	  	The services to be provided under this service are to support access to the systems that support customer wizards made available to Wireline customers. This will include “as
is” IT application support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – Wireline Wizard and related components, Customer Quick Lookup, ROI/Rita, Rits and related components.
				
	Applications Support	  	Data Warehouse Applications	  	The services to be provided under this service are to support access to systems that support the data warehouse and analysis processes for Wireline. This will include “as
is” IT application support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – Data Warehouse – Reporting Services, Data Warehouse – Extracts.
				
	Applications Support	  	Finance & Administration Applications	  	The services to be provided under this service are to support access to systems that support the finance and administration processes for Receiver. This will include “as
is” IT application support and managed services to support the business applications until separated, accepted and moved to Receiver data center.	  	Applications include – JD Edwards, Auto Inventory, Kronos, Blue Pumpkin (Verint).
				
	Applications Support	  	Commission Applications	  	The services to be provided under this service are to support access to systems that support the Commission calculation processes for Wireline. This will include “as is”
IT application support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – Callidus Commissions.
				
	Applications	  	SOX Compliance	  	The services to be provided under this service are	  	Applications include –

  
 21 

							
	 Service Category
	  	 TSA Title
	  	 Description of Service
	  	 Technologies Supported

				
	Support	  	Processes and Applications	  	to support access to systems that support the SOX compliance processes. This will include “as is” IT application support and managed services to support the business
applications until separated, accepted and moved to Wireline data center.	  	nTegrity Fraud Page, Splunk, SourceFire IDS, GigaVue, and other existing Remainco SOX applications required to be compliant while in a comingled environment.
				
	Applications Support	  	IT Management Tools	  	The services to be provided under this service are to support access to systems that support the IT management processes including help desk and project management processes. This
will include “as is” IT application support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – MKS, BMC Magic Service Desk, etc.
				
	Applications Support	  	Intranet Systems	  	The services to be provided under this service are to support access to systems that support the Wireline Intranet for employee access and use. This will include “as is”
IT application support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – Remainco Intranet and Wireline Content Management and Support.
				
	Applications Support	  	HR & Payroll Systems	  	The services to be provided under this service are to support access to systems that support the HR & Payroll processes for Wireline. This will include “as is” IT
application support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – Ceridian HR & Payroll, Kronos.
				
	Applications Support	  	Ecommerce Applications	  	The services to be provided under this service are to support access to systems that support the ecommerce capabilities of Wireline. This will include “as is” IT
application support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – ATG replacement solution.
				
	Applications Support	  	Website (May not be required base don Day 1 separation to new Wireline hosted website replacement)	  	The services to be provided under this service are to support access to systems that support the external website for Wireline. This will include “as is” IT application
support and managed services to support the business applications until separated, accepted and moved to Wireline data center.	  	Applications include – Support of Wireline capabilities on NTELOS website and website infrastructure.
				
	Applications Support	  	Software Subscription Fees	  	Reimbursement for “as is” software subscription fees used during the transition period prior to renewal.	  	N/A
				
	Applications Support	  	Application separation project efforts	  	Application separation project efforts performed by Provider on behalf of Wireline.	  	N/A

  
 22 

							
	 Service Category
	  	 TSA Title
	  	 Description of Service
	  	 Technologies Supported

				
	Applications Support	  	Ad hoc applications project efforts and system changes with prior written approval of Receiver.	  	Ad hoc support for any software change requests, project requests performed by NTELOS at the request of Wireline.	  	N/A
				
	Infrastructure Support	  	Call center and phone systems IVR support services	  	Continued IT operations and operations management support for the IVR, call center systems and related applications. This includes “as is” IT infrastructure access,
support and managed services to support call center operations / phone systems until separated, accepted and moved to Wireline.	  	Technologies include – Avaya PBX, Avaya software, Verint, INI, etc.
				
	Infrastructure Support	  	Data center operations services	  	Continued IT data center operations support for Wireline systems which are located in the Waynesboro, VA data center. This includes “as is” IT infrastructure support and
managed services support until all Wireline systems are separated, accepted and moved to a Wireline data center.	  	Technologies include – data center operations technologies backup and recovery technologies, security, change control technologies.
				
	Infrastructure Support	  	AS400 operations and management services	  	Continued IT operations and operations management support for the AS400 system and related applications. This includes “as is” IT infrastructure support and managed
services for Wireline AS400 systems operating in the data center until separated, accepted and moved to Wireline.	  	Technologies include – AS400 and related As400 tools.
				
	Infrastructure Support	  	Service desk and end user compute support services	  	Continued IT operations and operations management support for desktop systems located at various Wireline sites. This includes “as is” end user compute support and managed
services for Wireline end user systems (desktops, laptops, and printers) until separated, accepted and moved to Wireline.	  	Technologies include – BMC Magic Service Desk, desktops, laptops, printers, desktop software deployment, anti-virus.
				
	Infrastructure Support	  	Email Services including aliases and forwarding services	  	Continued IT operations and operations management support for email services. This includes “as is” email support with the use of aliases and email forwarding until
separated, accepted and moved to Wireline.	  	Technologies include – Microsoft Exchange.
				
	Infrastructure Support	  	Active Directory and Doman Services	  	Continued IT operations and operations management support for Active Directory and Domain services. This includes “as is” Active Directory and Domain related support until
separated, accepted and moved to Wireline.	  	Technologies include – Microsoft Active Directory
				
	Infrastructure Support	  	SharePoint Services	  	Continued IT operations and operations management support for the SharePoint capabilities used by Wireline. This includes “as is” SharePoint support until separated,
accepted and moved to Wireline.	  	Technologies include – Microsoft SharePoint.

  
 23 

							
	 Service Category
	  	 TSA Title
	  	 Description of Service
	  	 Technologies Supported

				
	Infrastructure Support	  	Data & Voice Network Site Support Services	  	Continued IT operations and operations management support for data and voice network. This includes “as is” data and voice network support until separated, accepted and
moved to Wireline.	  	Technologies include – WAN, LAN, switches, routers, firewalls, remote access, etc.
				
	Infrastructure Support	  	Server and Storage Management Services	  	Continued IT operations and operations management support for Server and Storage systems. This includes “as is” IT infrastructure support and managed services for Wireline
utilized server and storage systems that are operating in the data center until separated, accepted and moved to Wireline.	  	Technologies includes – servers, operating systems, VMWare, storage area networks, tape/backup systems and software, patching, anti-virus, etc.
				
	Infrastructure Support	  	Infrastructure separation project efforts	  	Infrastructure Separation Project efforts performed by NTELOS for Wireline.	  	N/A
				
	Infrastructure Support	  	Ad hoc infrastructure project efforts, Receiver data center remediation with prior written approval of Receiver.	  	Ad hoc support for any infrastructure change requests, project requests at the request of Wireline.	  	N/A

  
 24

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