Document:

<PAGE>

                       SECOND AMENDMENT TO LOAN AGREEMENT

         THIS SECOND AMENDMENT TO LOAN AGREEMENT (the "AMENDMENT"), dated as of
the 19th day of November, 1999, by and among GREAT WESTERN DIRECTORIES, INC., a
Texas corporation (the "BORROWER"), and BANK OF AMERICA, N.A., as a Lender and
as Administrative Agent;

                              W I T N E S S E T H:

         WHEREAS, the Borrower, the Lender and the Administrative Agent are
parties to that certain Loan Agreement dated as of May 14, 1999, as amended by
that certain First Amendment to Loan Agreement dated as of October 21, 1999 (the
"LOAN AGREEMENT"); and

         WHEREAS, the Borrower has requested, and the Lender has agreed, subject
to the conditions and on the terms set forth in this Amendment, to make certain
amendments to the Loan Agreement, as provided in this Amendment;

         NOW, THEREFORE, in consideration of the premises set forth above, the
covenants and agreements set forth in this Amendment, and other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto hereby agree that all capitalized terms used in
this Amendment and not otherwise defined herein shall have the meanings ascribed
thereto in the Loan Agreement, and further hereby agree as follows:

         1.       AMENDMENT TO ARTICLE 1.

         (a)      Article 1 of the Loan Agreement, DEFINITIONS, is hereby
amended by deleting the existing definitions of "COMMITMENT," "COMMITMENT
RATIOS," "EBITDA," "LEVERAGE RATIO," "NON-MATERIAL SUBSIDIARIES" and "YP TEL
ENTITIES" in their entirety and substituting in lieu thereof the following new
definitions in appropriate alphabetical order:

                  "'COMMITMENT' shall mean the several obligations of the
         Lenders to fund their respective portion of the Loans to the Borrower
         in accordance with their respective Commitment Ratios in an aggregate
         principal amount as of the Agreement Date not to exceed Fifteen Million
         and No/100 Dollars ($15,000,000.00) pursuant to the terms hereof, as
         such obligations may be reduced from time to time pursuant to the terms
         hereof."

                  "'COMMITMENT RATIOS' shall mean the percentages in which the
         Lenders are severally bound to fund their respective portion of
         Advances to the Borrower under the

<PAGE>

         Commitment, which percentages are set forth below (together with dollar
         amounts) as of the effective date of the Second Amendment:

<TABLE>
<CAPTION>

                                    Approximate                Dollar
         Lender                     Percentage               Commitment
         ------                    -------------            -------------
         <S>                       <C>                     <C>
         Bank of America, N.A.        100.00%              $15,000,000.00

                                   =============           ==============

                                      100.00%              $15,000,000.00"
</TABLE>

                  "'CONSOLIDATED EBITDA' shall mean, with respect to the Parent,
         the Borrower and the Borrower's Subsidiaries, on a consolidated basis,
         the sum of (a) Net Income from continuing operations for any period
         (after eliminating any extraordinary gains and losses), PLUS, (b) to
         the extent deducted in determining such Net Income, the sum of (i)
         depreciation and amortization, (ii) Interest Expense, (iii) income
         taxes paid and (iv) all other non-cash items, in each case, for such
         period, PLUS, (c) for each period ending on or prior to the earlier to
         occur of (i) June 30, 2000 and (ii) the Maturity Date, $3,000,000.00."

                  "'LEVERAGE RATIO' shall mean, as of any date, the ratio of (a)
         Total Debt to (b) Consolidated EBITDA for the twelve (12) calendar
         month period ending on such date, or if such date is not the last day
         of a calendar month, as of the most recently completed calendar month."

                  "'NON-MATERIAL SUBSIDIARIES' shall mean, collectively, (a)
         each Subsidiary of the Parent (other than the Borrower and its
         Subsidiaries) which (1) is set forth on SCHEDULE 2 attached hereto, (2)
         the Administrative Agent designates in writing as not material or (3)
         has less than $200,000.00 of assets in the aggregate, and (b) the YP
         Tel Entities; and 'NON-MATERIAL SUBSIDIARY' shall mean any one of the
         foregoing."

                  "'YP TEL ENTITIES' shall mean, collectively, (a) YP Tel
         Corporation, a Canadian corporation, (b) Big Stuff, Inc., a Texas
         corporation, (c) Web YP, Inc., a Texas corporation, (d) any
         Subsidiaries of the foregoing Persons and (e) any direct or indirect
         Subsidiary of the Parent formed solely in connection with the
         acquisition of, or merger or consolidation with or into, YP Tel
         Corporation, Big Stuff, Inc. and/or Web YP, Inc."

         (b)      Article 1 of the Loan Agreement, DEFINITIONS, is further
hereby amended by deleting subsection (c) of the existing definition of "CHANGE
OF CONTROL" in its entirety and substituting in lieu thereof the following new
subsection (c):

                  "(c)     The failure of the Parent to own all of the voting
and economic Capital Stock of the Borrower and its Subsidiaries;"

                                 - 2 -

<PAGE>

         (c)      Article 1 of the Loan Agreement, DEFINITIONS, is further
hereby amended by (i) deleting the period at the end of subsection (d) of the
existing definition of "CHANGE OF CONTROL" and substituting in lieu thereof
"; and" and (ii) by inserting the following new subsection (e):

                  "(e)     The YP Tel Entities, or any of them, shall (i) own
or acquire any Capital Stock of the Parent or any of its Subsidiaries or (ii)
consolidate or merge with or into or otherwise acquire or be acquired by the
Parent or any of its Subsidiaries, in any event, other than on terms and
conditions substantially as set forth in that certain (A) Amended and
Restated YP Tel Agreement dated as of October 26, 1999 by and among the
Parent, YP Tel Corporation, a Canadian corporation, the Shareholders (as
defined therein) and Imperial Capital Limited, an Ontario Corporation, (B)
Amended and Restated Web YP Agreement dated as of October 26, 1999 by and
among the Parent, ACG Acquisition VI Corp., a Delaware corporation, Web YP,
Inc., a Texas corporation, and Richard O'Neal and Richard L. Reid, each a
resident of the State of Texas, and (C) Amended and Restated Big Stuff
Agreement dated as of October 26, 1999 by and among the Parent, ACG
Acquisition VII Corp., a Delaware corporation, Big Stuff, Inc., a Texas
corporation, and Richard O'Neal and Richard L. Reid, each a resident of the
State of Texas."

         (d)      Article 1 of the Loan Agreement, DEFINITIONS, is further
hereby amended by adding the following new definition of "SECOND AMENDMENT"
thereto in appropriate alphabetical order:

                  "SECOND AMENDMENT" shall mean that certain Second Amendment
         to Loan Agreement dated as of November 19, 1999 by and among the
         Borrower, the Administrative Agent and the Lender."

         (e)      Article 1 of the Loan Agreement, DEFINITIONS, is further
hereby amended by deleting the existing definition of "CLEC NET PROCEEDS" in
its entirety.

         2.       AMENDMENT TO ARTICLE 3. Section 3.2 of the Loan Agreement,
CONDITIONS PRECEDENT TO EACH ADVANCE, is hereby amended by deleting the
existing subsection (e) thereof in its entirety and substituting in lieu
thereof the following new subsection (e):

                  "(e)     No event or other change shall have occurred, and no
         condition shall exist, which, in the reasonable judgment of the
         Required Lenders, has had or could reasonably be expected to have (a)
         any materially adverse effect upon the business, assets, liabilities,
         financial condition, results of operations or properties of the Parent
         or the Affiliate Guarantors, taken as a whole or (b) a materially
         adverse effect upon the binding nature, validity, or enforceability of
         the Loan Documents to which such Person is a party; in either case,
         whether resulting from any single act, omission, situation, status,
         event or undertaking; or taken together with other such acts,
         omissions, situations, statuses, events or undertakings; and"

         3.       AMENDMENT TO ARTICLE 4. Section 4.1 of the Loan Agreement,
REPRESENTATIONS AND WARRANTIES, is hereby amended by deleting such subsection
(r) thereof,

                                     - 3 -

<PAGE>

AGREEMENTS WITH AFFILIATES, in its entirety and substituting in
lieu thereof the following new (r):

                  "(r)     AGREEMENTS WITH AFFILIATES. Except for agreements or
         arrangements with Affiliates (i) wherein (A) the Borrower or one or
         more of its Subsidiaries provides services to such Affiliates or such
         Affiliates provide services to the Borrower or one or more of its
         Subsidiaries or (B) the Parent provides general management and
         operating services to the Borrower and its Subsidiaries, in each case,
         for not in excess of fair consideration, (ii) in connection with loans
         permitted under Section 7.6(b) hereof, (iii) in connection with the
         acquisition of, or consolidation or merger with or into, the YP Tel
         Entities, or (iv) which are set forth on SCHEDULE 4 attached hereto,
         neither the Borrower nor any of its Subsidiaries has (a) any written
         agreements or binding arrangements of any kind with any Affiliate or
         (b) any management or consulting agreements of any kind with any
         Affiliate."

         4.       AMENDMENT TO ARTICLE 5. Section 5.10 of the Loan Agreement,
USE OF PROCEEDS, is hereby amended by deleting such section in its entirety and
substituting in lieu thereof the following new Section 5.10:

                  "Section 5.10 USE OF PROCEEDS. The Borrower will, and will
         cause its Subsidiaries to, use the aggregate proceeds of all Advances
         under the Loans directly or indirectly (a) to make loans, subject to
         Section 7.6(b)(i) hereof, to Web YP, Inc. and/or Big Stuff, Inc. for
         their respective working capital needs (excluding Investments pursuant
         to internet portal carriage or co-branded area agreements or other
         similar agreements entered into after the effective date of the Second
         Amendment) in an amount not to exceed $2,000,000.00, (b) to make loans,
         subject to Subject to 7.6(b)(ii) hereof, to the Parent for working
         capital needs of the Parent (including, without limitation, the fees
         and expenses incurred in connection with the sale of the CLEC Business
         or the acquisition of, or merger or consolidation with or into, the YP
         Tel Entities, but expressly excluding any loans to, investments in or
         other distributions to any Person that is not an Affiliate Guarantor),
         and (c) for working capital needs and other corporate purposes of the
         Borrower and its Subsidiaries (including, without limitation, the fees
         and expenses incurred in connection with the sale of the CLEC Business)
         which do not otherwise conflict with this Section 5.10."

         5.       AMENDMENTS TO ARTICLE 7.

         (a)      Section 7.6 of the Loan Agreement, INVESTMENTS AND
ACQUISITIONS, is hereby amended by deleting subsection (b) thereof in its
entirety and substituting in lieu thereof the following new subsection (b):

                  "(b)     so long as no Default then exists or would be caused
         thereby and the Borrower has demonstrated pro forma compliance with
         Sections 7.8 and 7.14 hereof, the Borrower may make loans to (i) Web
         YP, Inc. and/or Big Stuff, Inc. for their

                                   - 4 -

<PAGE>

         respective working capital needs (excluding Investments pursuant to
         internet portal carriage or co-branded area agreements or other similar
         agreements entered into after the effective date of the Second
         Amendment) in an aggregate amount not to exceed $2,000,000.00 during
         the term hereof and (ii) the Parent for working capital needs of the
         Parent (including, without limitation, the fees and expenses incurred
         in connection with the sale of the CLEC Business or the acquisition of,
         or merger or consolidation with or into, the YP Tel Entities, but
         expressly excluding any loans to, investments in or other distributions
         to any Person that is not an Affiliate Guarantor), in each case,
         PROVIDED that (A) each such loan is evidenced by a promissory note made
         by the Parent or Web YP, Inc. and/or Big Stuff, Inc., as applicable, in
         favor of the Borrower, which note shall be substantially in the form of
         EXHIBIT A attached to the Second Amendment and (B) each such promissory
         note is assigned as Collateral and delivered to the Administrative
         Agent."

         (b)      Section 7.7 of the Loan Agreement, RESTRICTED PAYMENTS, is
hereby amended by deleting such section in its entirety and substituting in lieu
thereof the following new Section 7.7:

                  "Section 7.7    RESTRICTED PAYMENTS.  The Borrower shall
         not, and shall not permit any of its Subsidiaries to, directly or
         indirectly declare or make any Restricted Payment; PROVIDED, HOWEVER,
         that any of the Borrower's Subsidiaries may make Restricted Payments to
         the Borrower or to a wholly-owned Subsidiary of the Borrower."

         (c)      Section 7.8 of the Loan Agreement, LEVERAGE RATIO, is hereby
amended by deleting such section in its entirety and substituting in lieu
thereof the following new Section 7.8:

                  "Section 7.8    LEVERAGE RATIO. (a) As of the end of any
         calendar quarter, and (b) at the time of any Advance hereunder (after
         giving effect to such Advance), the Borrower shall not permit its
         Leverage Ratio to exceed 2.50 to 1.00."

         (d)      Section 7.9 of the Loan Agreement, INTEREST COVERAGE RATIO, is
hereby amended by deleting such section in its entirety and substituting in lieu
thereof the following new Section 7.9:

                  "Section 7.9    [INTENTIONALLY OMITTED]"

         (e)      Section 7.14 of the Loan Agreement, MINIMUM CONSOLIDATED
EDITDA, is hereby amended by deleting such section in its entirety and
substituting in lieu thereof the following new Section 7.14:

                  "Section 7.14   MINIMUM CONSOLIDATED EBITDA.  As of the end
         of any calendar month, the Borrower shall not permit its Consolidated
         EBITDA (for the

                                      - 5 -

<PAGE>

         twelve (12) consecutive calendar month period ending on the month end
         being tested) to be less than $6,000,000.00."

         6.       AMENDMENTS TO ARTICLE 8. Section 8.1 of the Loan Agreement,
EVENTS OF DEFAULT, is further hereby amended by deleting subsections (n), (o),
(p) (q) and (r) thereof in their entirety and substituting in lieu thereof the
following new subsections (n), (o), (p), (q) and (r):

                 "(n)      [INTENTIONALLY OMITTED];

                  (o)      [INTENTIONALLY OMITTED];

                  (p)      [INTENTIONALLY OMITTED];

                  (q)      [INTENTIONALLY OMITTED]; or

                  (r)      [INTENTIONALLY OMITTED]."

         7.       NO OTHER AMENDMENT OR CONSENT. Except for the amendments
set forth above, the text of the Loan Agreement and all other Loan Documents
shall remain unchanged and in full force and effect. No waiver or consent by
the Administrative Agent or the Lender under the Loan Agreement or any other
Loan Document is granted or intended except as expressly set forth herein,
and the Administrative Agent and the Lender expressly reserve the right to
require strict compliance in all other respects (whether or not in connection
with any Requests for Advance). Except as set forth herein, the amendments
agreed to herein shall not constitute a modification of the Loan Agreement or
any of the other Loan Documents, or a course of dealing with the
Administrative Agent and the Lender at variance with the Loan Agreement or
any of the other Loan Documents, such as to require further notice by the
Administrative Agent or the Lender to require strict compliance with the
terms of the Loan Agreement and the other Loan Documents in the future.

         8.       CONDITIONS PRECEDENT TO EFFECTIVENESS OF AMENDMENT. The
effectiveness of this Amendment is subject to:

                  (a)      the execution and delivery of this Amendment by
the Borrower, the Administrative Agent and the Lender;

                  (b)      all of the representations and warranties of the
Borrower under Section 9 hereof, which are made as of the date hereof, being
true and correct in all material respects; and

                  (c)      receipt by the Administrative Agent of the
Pre-Saville CLEC Net Proceeds (as defined in that certain consent dated as of
even date herewith by and between the Borrower, the Administrative Agent and
the Lender).

                                   - 6 -

<PAGE>

         9.       REPRESENTATIONS AND WARRANTIES. The Borrower hereby
represents and warrants that each representation and warranty set forth in
Article 4 of the Loan Agreement (other than those relating to the Agreement
Date or a specific prior date) is true and correct as of the date hereof in
all material respects.

         10.      LOAN DOCUMENTS. This Amendment shall be deemed to be a Loan
Document for all purposes under the Loan Agreement and the other Loan
Documents.

         11.      COUNTERPARTS. This Amendment may be executed in any number
of counterparts, each of which shall be deemed to be an original, but all
such separate counterparts shall together constitute but one and the same
instrument.

         12.      GOVERNING LAW. This Amendment shall be construed in
accordance with and governed by the laws of the State of California.

         13.      SEVERABILITY. Any provision of this Amendment which is
prohibited or unenforceable shall be ineffective to the extent of such
prohibition or unenforceability without invalidating the remaining provisions
hereof in that jurisdiction or affecting the validity or enforceability of
such provision in any other jurisdiction.

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                                       -7-

<PAGE>

         IN WITNESS WHEREOF, the parties hereto have executed this Amendment or
caused it to be executed by their duly authorized officers, all as of the day
and year first above written.

BORROWER:                          GREAT WESTERN DIRECTORIES, INC.

                                   By:      //Richard A. O'Neal//
                                      ---------------------------------------
                                            Name:  Richard A. O'Neal
                                            Title: President

ADMINISTRATIVE AGENT
AND LENDER:                        BANK OF AMERICA, N.A., as Administrative
                                   Agent and as Lender

                                   By:      //George V. Hausler//
                                      ---------------------------------------
                                            Name:  George V. Hausler
                                            Title: Vice President

<PAGE>

                                    EXHIBIT A
                      TO SECOND AMENDMENT TO LOAN AGREEMENT

                             FORM OF PROMISSORY NOTE

---------------, ------                                       $----------------

         FOR VALUE RECEIVED, [___________________], a [______________]
corporation (the "COMPANY") promises to pay to the order of GREAT WESTERN
DIRECTORIES, INC., a Texas corporation, (hereinafter "GREAT WESTERN", and
together with any holder hereof, the "HOLDERS") at 2400 Lakeview Drive,
Amarillo, Texas 79109 (or at such other place as the Holders may designate in
writing to the undersigned) on demand the principal amount of
_______________________________ DOLLARS ($______________), or so much thereof as
has been advanced from time to time and remains outstanding hereunder.

         The principal amount of this Promissory Note shall be due and payable
upon demand of the Holders.

         The undersigned shall pay interest on the principal amount outstanding
hereunder from time to time at the Base Rate as defined in that certain Loan
Agreement dated as of May 14, 1999, as amended by that certain First Amendment
to Loan Agreement dated as of October 21, 1999 and that certain Second Amendment
to Loan Agreement dated as of November 19, 1999 (as amended, modified, restated
and supplemented from time to time, the "LOAN AGREEMENT") among Great Western,
the Administrative Agent and the Lender (each as defined in the Loan Agreement).
Interest hereunder shall accrue and be due and payable at such time as the
principal amount of this Promissory Note shall be due.

         Any payment of principal or, to the extent permitted by law, interest
which is not timely made shall bear interest at a per annum rate equal to the
interest rate for overdue Advances provided in the Loan Agreement.

         It is contemplated that the principal sum evidenced by this Promissory
Note may be reduced from time to time and that, subject to the terms of the Loan
Agreement, additional advances may be made from time to time. Such additional
advances shall be evidenced by this Promissory Note and subject to its terms;
PROVIDED, HOWEVER, that the principal amount evidenced by this Promissory Note
shall not exceed the principal amount shown above.

         In no event shall the amount of interest due or payable hereunder
exceed the maximum rate of interest allowed by applicable law, and in the event
any such payment is inadvertently paid by the undersigned or inadvertently
received by the Holders, then such excess sum shall be credited as a payment of
principal, unless the undersigned shall notify the Holders, in writing,

<PAGE>

that the undersigned elects to have such excess sum returned to it forthwith.
It is the express intent hereof that the undersigned not pay and the Holders
not receive, directly or indirectly, in any manner whatsoever, interest in
excess of that which may be lawfully paid by the undersigned under applicable
law.

         All parties now or hereafter liable with respect to this Promissory
Note, whether the undersigned, any guarantor, endorser or any other person or
entity, hereby expressly waive presentation, demand of payment, protest, notice
of demand of payment, protest and notice of nonpayment, or any other notice of
any kind with respect hereto.

         No delay or failure on the part of the Holders in the exercise of any
right or remedy hereunder, under any loan agreement or security agreement, or at
law or in equity, shall operate as a waiver thereof, and no single or partial
exercise by the Holders of any right or remedy hereunder, under any loan
agreement or security agreement, or at law or in equity shall preclude or stop
another or further exercise thereof or the exercise of any other right or
remedy.

         Principal and interest on this Promissory Note shall be payable and
paid in lawful money of the United States of America.

         Time is of the essence of this Promissory Note and, in case this
Promissory Note is collected by law or through an attorney at law, or under
advice therefrom, the undersigned agrees to pay all costs of collection,
including, without limitation, reasonable attorneys' fees.

         The provisions of this Promissory Note shall be construed and
interpreted and all rights and obligations of the parties hereunder determined
in accordance with the laws of the State of California applicable to contracts
made and to be performed in the State of California.

         Whenever possible, each provision of this Promissory Note shall be
interpreted in such manner as to be effective and valid under applicable law,
but if any provision of this Promissory Note shall be prohibited by or invalid
under such law, such provision shall be ineffective to the extent of such
provision or invalidity, without invalidating the remainder of such provision or
the remaining provisions of this Promissory Note.

                [REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK]

                                   - 2 -

<PAGE>

         IN WITNESS WHEREOF, the undersigned has caused this Promissory Note to
be executed and delivered by and through its duly authorized representatives, as
of the day and year first above written.

                                   [------------------------]

                                   By:_________________________________
                                      Name: ___________________________
                                      Title:___________________________

         Pay to the order of Bank of America, N.A., as Administrative Agent
and Lender, with recourse,
                           ----------, ----.

                                   GREAT WESTERN DIRECTORIES, INC., a Texas
                                   corporation

                                   By:_________________________________
                                      Name:____________________________
                                      Title:___________________________

                                   - 3 -<PAGE>

                                                                 EXHIBIT 4(i)(f)

                       FIRST AMENDMENT TO PARENT GUARANTY

         THIS FIRST AMENDMENT TO PARENT GUARANTY (the "AMENDMENT"), dated as of
the 19th day of November, 1999, by and among ADVANCED COMMUNICATIONS GROUP,
INC., a Delaware corporation (the "GUARANTOR"), and BANK OF AMERICA, N.A., as a
Lender and as Administrative Agent;

                              W I T N E S S E T H:

         WHEREAS, the Great Western Directories, a Texas corporation and a
wholly-owned Subsidiary of the Guarantor (the "BORROWER"), the Lender and the
Administrative Agent are parties to that certain Loan Agreement dated as of May
14, 1999, as amended by that certain First Amendment to Loan Agreement dated as
of October 21, 1999 and that certain Second Amendment to Loan Agreement dated as
of November 19, 1999 (the "LOAN AGREEMENT"); and

         WHEREAS, the Guarantor was required to execute and deliver the Parent
Guaranty pursuant to the terms of the Loan Agreement; and

         WHEREAS, the Guarantor has requested, and the Lender has agreed,
subject to the conditions and on the terms set forth in this Amendment, to make
certain amendments to the Parent Guaranty, as provided in this Amendment;

         NOW, THEREFORE, in consideration of the premises set forth above, the
covenants and agreements set forth in this Amendment, and other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto hereby agree that all capitalized terms used in
this Amendment and not otherwise defined herein shall have the meanings ascribed
thereto in the Parent Guaranty, and further hereby agree as follows:

         1.       AMENDMENT TO SECTION 5. Section 5 of the Parent Guaranty,
COVENANTS, is hereby amended by deleting the existing subsections (f), (g), (i),
(j), (n), (o) and (q) thereof in their entirety and substituting in lieu thereof
the following new subsections (f), (g), (i), (j), (n), (o) and (q) in
appropriate order:

                  "(f)     Within ninety (90) days immediately following (i) the
         purchase by the Guarantor or any Affiliate Guarantor of any interests
         in any new Subsidiary or (ii) the formation of any new Subsidiary by
         the Guarantor or any Affiliate Guarantor, the Guarantor will, and will
         cause each Affiliate Guarantor, as appropriate, to provide to the
         Administrative Agent, for itself and on behalf of the Lenders, with
         respect to each such new Subsidiary of such Person, a duly executed (A)
         Affiliate Guaranty, (B) Affiliate Security Agreement, together with
         appropriate Uniform Commercial Code financing

                                       - 1 -

<PAGE>

         statements, (C) Affiliate Pledge Agreement, together with
         appropriate stock certificates and undated stock powers executed in
         blank, and (D) loan certificate, substantially in the form of
         EXHIBIT O attached to the Loan Agreement, together with appropriate
         attachments thereto, each of which shall constitute both a Security
         Document and a Loan Document for purposes of the Loan Agreement and
         this Agreement."

                  "(g)     The Guarantor will use the aggregate proceeds of any
         loan received from the Borrower or the Borrower's Subsidiaries pursuant
         to Sections 7.6 (b) of the Loan Agreement, directly or indirectly for
         working capital needs of the Guarantor (including, without limitation,
         the fees and expenses incurred in connection with the sale of the CLEC
         Business or the acquisition of, or merger or consolidation with or
         into, the YP Tel Entities, but expressly excluding any loans to,
         investments in or other distributions to any Person that is not an
         Affiliate Guarantor)."

                  "(i)     [INTENTIONALLY OMMITTED]."

                  "(j)     [INTENTIONALLY OMMITTED]."

                  "(n)     The Guarantor shall not, and shall not permit any
         Affiliate Guarantor to, at any time sell, transfer, lease, abandon or
         otherwise dispose of any assets."

                  "(o)     The Parent shall not, and shall not permit any
         Affiliate Guarantor to, at any time liquidate or dissolve itself (or
         suffer any liquidation or dissolution) or otherwise wind up, or enter
         into any merger, other than (i) a merger or consolidation among the
         Guarantor and one or more of Affiliate Guarantors, PROVIDED the
         Guarantor is the surviving corporation, (ii) a merger between or among
         two or more Affiliate Guarantors, (iii) in connection with an
         Acquisition permitted hereunder effected by a merger in which the
         Guarantor or, in a merger in which the Guarantor is not a party, an
         Affiliate Guarantor is the surviving corporation or the surviving
         corporation becomes an Affiliate Guarantor, (iv) in connection with the
         acquisition of or merger or consolidation with one or more of the YP
         Tel Entities by the Guarantor or (v) the dissolution of any
         Non-Material Subsidiary."

                  "(q)     The Guarantor shall not, and shall not permit any
         Affiliate Guarantor to, directly or indirectly make any loan or
         advance, or otherwise acquire for consideration evidences of
         Indebtedness, capital stock or other securities of any Person or other
         assets or property (other than assets or property in the ordinary
         course of business), or make any Acquisition or Investment, except
         that:

                           (i)      the Guarantor and the Affiliate Guarantors
                  may, directly or through a brokerage account, (A) purchase
                  marketable, direct obligations of the United States of
                  America, its agencies and instrumentalities maturing within
                  three hundred sixty-five (365) days of the date of purchase,
                  (B) purchase commercial paper, money-market funds and business
                  savings accounts issued by corporations,

                                    - 2 -

<PAGE>

                  each of which shall have a combined net worth of at least
                  $100,000,000.00 and each of which conducts a substantial
                  part of its business in the United States of America,
                  maturing within two hundred seventy (270) days from the
                  date of the original issue thereof, and rated "P-2" or
                  better by Moody's Investors Service, Inc. or "A-2" or
                  better by Standard and Poor's Ratings Group, a division of
                  McGraw-Hill, Inc., and (C) purchase repurchase agreements,
                  bankers' acceptances, and domestic and Eurodollar
                  certificates of deposit maturing within three hundred
                  sixty-five (365) days of the date of purchase which are
                  issued by, or time deposits maintained with, a United
                  States national or state bank the deposits of which are
                  insured by the Federal Deposit Insurance Corporation or the
                  Federal Savings and Loan Insurance Corporation and having
                  capital, surplus and undivided profits totaling more than
                  $100,000,000.00 and rated "A" or better by Moody's
                  Investors Service, Inc. or Standard and Poor's Ratings
                  Group, a division of McGraw-Hill, Inc.; and

                           (ii)     so long as no Default or Event of Default
                  then exists or would be caused thereby, the Guarantor or any
                  Affiliate Guarantor may acquire any or all of the YP Tel
                  Entities."

         2.       NO OTHER AMENDMENT OR CONSENT. Except for the amendments set
forth above, the text of the Parent Guaranty and all other Loan Documents shall
remain unchanged and in full force and effect. No waiver or consent by the
Administrative Agent or the Lender under the Parent Guaranty or any other Loan
Document is granted or intended except as expressly set forth herein, and the
Administrative Agent and the Lenders expressly reserve the right to require
strict compliance in all other respects (whether or not in connection with any
Requests for Advance). Except as set forth herein, the amendments agreed to
herein shall not constitute a modification of the Parent Guaranty or any of the
other Loan Documents, or a course of dealing with the Administrative Agent and
the Lenders at variance with the Parent Guaranty or any of the other Loan
Documents, such as to require further notice by the Administrative Agent or the
Lender to require strict compliance with the terms of the Parent Guaranty and
the other Loan Documents in the future.

         3.       CONDITIONS PRECEDENT TO EFFECTIVENESS OF AMENDMENT. The
effectiveness of this Amendment is subject to:

                  (a)      the execution and delivery of this Amendment by the
Borrower, the Administrative Agent and the Lender;

                  (b)      all of the representations and warranties of the
Parent under Section 4 hereof, which are made as of the date hereof, being true
and correct in all material respects; and

                                  - 3 -

<PAGE>

                  (c)      receipt by the Administrative Agent of the
Pre-Saville CLEC Net Proceeds (as defined in that certain consent dated as of
the even date herewith by and between the Borrower, the Administrative Agent and
the Lender).

         4.       REPRESENTATIONS AND WARRANTIES. The Parent hereby represents
and warrants that each representation and warranty set forth in Article 4 of the
Parent Guaranty (other than those relating to the Agreement Date or a specific
prior date) is true and correct as of the date hereof in all material respects.

         5.       LOAN DOCUMENTS. This Amendment shall be deemed to be a Loan
Document for all purposes under the Parent Guaranty and the other Loan
Documents.

         6.       COUNTERPARTS. This Amendment may be executed in any number of
counterparts, each of which shall be deemed to be an original, but all such
separate counterparts shall together constitute but one and the same instrument.

         7.       GOVERNING LAW. This Amendment shall be construed in accordance
with and governed by the laws of the State of California.

         8.       SEVERABILITY. Any provision of this Amendment which is
prohibited or unenforceable shall be ineffective to the extent of such
prohibition or unenforceability without invalidating the remaining provisions
hereof in that jurisdiction or affecting the validity or enforceability of such
provision in any other jurisdiction.

                [REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK]

                                - 4 -

<PAGE>

         IN WITNESS WHEREOF, the parties hereto have executed this Amendment or
caused it to be executed by their duly authorized officers, all as of the day
and year first above written.

PARENT:                           ADVANCED COMMUNICATIONS GROUP, INC.

                                  By:      //Michael A. Pruss//
                                     ---------------------------------------
                                           Name:  Michael A. Pruss
                                           Title: Vice President and CFO

ADMINISTRATIVE AGENT
AND LENDER:                       BANK OF AMERICA, N.A., as Administrative
                                  Agent and as Lender

                                  By:      //George V. Hausler//
                                     ---------------------------------------
                                           Name:  George V. Hausler
                                           Title: Vice President

                                          ADVANCED COMMUNICATIONS GROUP, INC.
                                           FIRST AMENDMENT TO PARENT GUARANTY
                                                               Signature Page

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