Document:

Exhibit 10.1

SAVVIS
A CenturyLink Company
 

SAVVIS MASTER SERVICES AGREEMENT

 
EXHIBIT 10.1

Company Name:  The ULTIMATE SOFTWARE GROUP of CANADA, INC.,
MSA:  MSA1296959

THIS  MASTER  SERVICES  AGREEMENT   ("MSA")  is
by and between Savvis Communications Canada, Inc. and its  affiliates ("Savvis") and THE ULTIMATE SOFTWARE GROUP OF CANADA, INC., a corporation registered in accordance with the laws of Ontario, Canada ("Customer") and is entered into  as of the date it is accepted by Savvis following Customer's execution ("Effective Date").

1. Services. Savvis will provide the Services in accordance with the Agreement. The "Agreement" means this MSA plus all applicable Service Schedules, Savvis Service Guides, Service Orders, Statements of Work ("SOWs"), service level agreements ("SLAs") and any other documents that are expressly incorporated herein (collectively "Service Attachments"). Neither party will be bound by any Service Order or SOW unless executed by the parties.

2.Term. The term of the Agreement will commence on the Effective Date and continue until the expiration of the last Service term as set forth in the applicable Service Order  or SOW, unless earlier terminated in accordance with the Agreement ("Term").

3.Billing. Billing for each Service shall commence on the Billing Commencement Date ("BCD"), as defined in the applicable Service Schedule. Except as may otherwise be set forth in the applicable Service Order or SOW, (a) monthly recurring charges ("MRCs") will be  billed monthly in  advance,  (b) varying or usage-based charges will be billed monthly in arrears and (c) installation or other non-recurring charges will be billed upon the Billing Commencement Date.

4. Payment.

4.1    Invoiced  undisputed  amounts  are  due  in full within  30 days after the date of electronic  receipt of the  invoice by Customer ("Due Date"). In addition to the Service charges, Customer will pay all. applicable Taxes.  Any  undisputed  amount  not  received  by the Due Date will be past due and subject to interest at the  lesser  of  one  (1 %)  percent  per  month  or  the highest  rate  permitted  by  applicable  law  and  the prevailing party in any such action shall be entitled to reimbursement   from   the   non-prevailing   party   of attorneys' fees and costs incurred in connection with same. Savvis may, upon 30 

 
days prior notice, require a deposit if Customer has failed to pay its invoices by the Due Date three times in any twelve month period or if there has been a material, adverse change in its financial condition. Savvis may otherwise increase applicable charges as set forth on a particular Service Order or upon prior written notice during any automatic renewal term. Notwithstanding the foregoing, Savvis may not, during the term of a Service Order, increase any charge(s) for those Services purchased pursuant to such Service Order except for power pass through charges, provided increases are not more than once every twelve (12) months and the amount of any such rate  increase shall be in proportion to the power utility cost increase approved by the applicable regulatory body.

4.2. To dispute a charge on an invoice, Customer must identify the specific charge in dispute and provide a written explanation of the basis of the dispute by the Due Date. The parties will work in good faith to resolve the dispute. If Savvis determines that a disputed charge is in error, Savvis shall issue a credit or reverse the amount incorrectly billed. If Savvis believes in good faith that a disputed charge was billed correctly, Savvis shall invoke the procedure for dispute resolution pursuant to section 22(a).

5. Compliance  and  Security.  Each party shall comply with all laws and regulations applicable to the provision (in the case of Savvis) and use (in the case of  Customer)  of  the  Services  provided  hereunder. Savvis  has  adopted  and  implemented,    and shall maintain throughout the Term, a formal documented corporate  information  security  program  designed  to comply  with  applicable  laws  and  protect  Customer Data (defined    below)    from loss, misuse  and unauthorized  access  or  disclosure.   Such  program includes    reasonable    administrative, physical    and technical    safeguards,        annual    employee     security awareness  training  and  formal  information  security policies  and/or   procedures. To   the   extent   that background  checks ·do  not  violate  the  laws  of  the jurisdiction   governing   this   Agreement,   for   Savvis employees that will have physical access to Customer equipment and Customer Data, Savvis will at the point in  time  a  Canadian  employee  is  hired  by  Savvis background check  such employee.  The background check will  include a screening to  identify  

individuals with a criminal record containing a felony conviction and will consist of (i) a Canadian Police Information Centre (CPIC) screening, (ii) an International Employment Verification and (iii) an International Education Verification. Savvis will not relocate Customer equipment containing Customer Data/Assets outside Canada. The Savvis information security program is subject to reasonable changes by Savvis from time to time provided, if such change(s) result in any substantive downgrade of the Savvis security program in existence as of the Effective Date of this Agreement, then Customer may upon thirty (30) days written notice to Savvis, terminate the Agreement without incurring early termination charges; provided the notice will specify the  reason  for  such termination. Customer will ensure that all Customer Data stored  or transmitted via the Service complies with all applicable laws and reasonable information security practices, including without limitation those relating to the encryption of data.

5.2    In addition, as  of the  Effective  Date,  Savvis has completed a SOC1 (SSAE16/ISAE3402) Type II audit in certain data centers, including but not limited to its data centers located in Montreal, Toronto, and Vancouver, and will continue to conduct such SOC1 Type II audits or audits of a similar standard, of the physical and environmental security controls in those facilities where Customer equipment is located.  Such audits will be performed throughout the Term of this Agreement  by  a  recognized  third-party  audit  firm, based  on  the  recognized  audit  standard  SSAE  16, ISAE 3402 or a similar standard, on an annual basis in which  the  report  will  cover  a  period  of  one  year. Savvis shall provide a general SOC Bridge Letter for the period from the Report end through December 31. For avoidance  of  doubt,  Savvis  will  only  provide  a general SOC Bridge Letter and will not provide ad hoc Bridge  Letters.  Savvis  shall  make  available  upon request  by  Customer  a  copy  of  the  then-available SOCl Type II or equivalent report (the "Report") and Bridge Letter, which Report and Bridge Letter is Savvis Confidential    Information. If    any    annual    Report identifies a material deficiency on a material aspect of the Service, Customer reserves the right to conduct its  own  audit  at  its  own  expense  and/or  exercise contract        cancellation    or   termination    rights   after allowing a thirty (30) day period for Savvis to remedy the   material  deficiency.    Customer  may  submit requests for the Report on behalf of its customers and prospective customers to Savvis directly  by emailing the  request  to  Savvis.        Customer will provide the 
following information in connection with such request:

 
		
	(a)
	Savvis'   Customer   legal   name,   (b)   Customer

Number, (c)contact info of person receiving  Report,
(d) relationship with Customer, (e) Savvis data center where hosted, (f) reason for request. The Customer and the person receiving the Report will execute  a Savvis provided NDA before viewing the Report via Savvis' click-through NDA.

SAVVIS HEREBY AGREES THAT IT SHALL PROVIDE SIX (6) MONTHS ADVANCE WRITTEN NOTICE TO CUSTOMER IN THE EVENT SAVVIS INTENDS TO CEASE PERFORMING SOC 1 OR EQUIVALENT AUDITS IN ANY DATA CENTER WHERE CUSTOMER EQUIPMENT IS LOCATED. In the event Savvis fails to provide such notice, or ceases performing SSAE 16 or equivalent audits, Customer may, upon thirty (30) days' notice to Savvis, terminate this Agreement, any and all Service Attachments, and the Services in such data center without liability and  without  incurring  early termination charges.

Savvis acknowledges that Customer engages in an annual ISO 27001 certification audit, or equivalent, for the applicable services provided per data center location. Savvis will provide. reasonable access with reasonable notice from Customer, to appropriate personnel, applicable policies, procedures, physical security . and environmental controls of each  data center in which Customer  Equipment  resides,  and those records, logs and reports related to Customer Equipment, to enable Customer  and  Customer's Auditor to conduct appropriate  audits  relating  to Savvis performance of this Agreement and that demonstrate the existence and adherence to physical security and environmental controls applicable for maintaining ISO certifications, or equivalents. For avoidance of  doubt, Savvis does not make any representations regarding  ISO  certification  in the  US or Canada.

In the event Customer is required by relevant regulatory authorities or its Customers to conduct audits more frequently, Savvis will make reasonable efforts to accommodate Customer's request provided that Customer promptly provides Savvis such information regarding the regulatory requirement and Customer agrees to pay for audit services.

6.Security Incident Response and Breach Notification. Savvis shall in good faith endeavor to

notify Customer of security incidents as  soon  as pos ible (but_ not more than twenty-hour (24) hours) of f1rst learnmg of an incident involving an actual or potential security violation involving Customer Data or asset. An "incident" includes any unauthorized acquisition, access,  use,  or  disclosure  of  Customer a a. Savvis shall inform Customer about security mc1dent response activities in reasonable intervals until the incident is resolved and the parties shall reasonably cooperate with one another in order to comply with any applicable laws regarding notification as a result of an incident involving Customer Data.
7.    Audits   Customer may, up to three (3) times eac_h calendar year, at its own expense, perform a rev1ew of the· performance, and service levels of the Service(s)  provided  under this  Agreement  ("Service Review").  Savvis  shall   reasonably  cooperate  with Customer  in its performance  of the Service  Review and shall make available to Customer documents and records related to the Service(s), provided that such documents   are  reasonably   made  available  to   its customers.    Savvis   shall    provide   Customer    with reasonable access to the Data Center(s) for the sole purpose  of  Customer's  inspection  of the  equipment and facilities which are solely dedicated to providing the  Service(s)  to  Customer.   For  the  purposes  of clarification, access will be given to areas evidencing physical   security   controls,   environmental   controls (including   power   and   air  conditioning),   and  floor space. No access will be given to areas of the Data Center    housing    managed    services    or   dedicated customer areas.  Such access must be within Savvis' normal business hours and must be scheduled at least ten (10) business days in advance, as mutually agreed upon in good faith by the parties, and Customer shall be escorted by Savvis personnel during this period of access.        Savvis  will  provide  escort  support  at  no additional charge for up to four (4) hours for the first Service Review.   Additional time for the first Service review  and  subsequent  Service  Reviews  within  a calendar year shall be subject to  reasonable charge and  execution  of  a  Service  Order  executed  by the parties.   .   ,if physical inspection is not permitted or practical,  Savvis  will  review  with  Customer  logical diagrams,        rack    elevations,    and/or    equipment inventory   lists  documenting   in  detail  the  installed Service(s).    The  Service  Review  and  any  findings related  thereto   shall  be  treated   by  Customer  as Confidential Information .. In the event that the parties agree that a problem has been uncovered by a Service Review, Customer may perform a follow-up Service Review within the same calendar year and on the same terms as the initial Service Review.

8.Use of  Service. Customer and its End Users will not use or access the Services or any Savvis data center in a manner that: materially interferes with or 

 
harms the  Savvis  infrastructure  or any  third  parties; or is tortious or violates any  third  party  right. Customer agrees to defend, indemnify and hold Savvis harmless from third party claims, losses; damages, liabilities, costs and expenses, including, without limitation, reasonable attorneys' fees arising from non-compliance  with the preceding sentence.

9.Termination.  Either party may terminate the Agreement or affected Services (i) upon 30 days prior written  notice  in the  event  of  a  material,  uncured breach  of the Agreement  (unless a  different  notice period is expressly set forth in the Agreement) ; or (ii) m accordance with any other express term contained in the Agreement.  Savvis may suspend the affected Service:  (a) upon five (5) days' written  notice in the event  of any uncured payment default; or  (b) upon ten (10) days' notice in the event Customer violates Section  8 except  in the  case of threat  of imminent harm or damage to Savvis, Customer or third party personnel,  equipment,  or  Service  or  by  order  of competent    legal    authority;    in   which    case    any suspension shall be immediate however Savvis shall provide immediate notice of any such suspension to Custom r as soon as is reasonably  practicable, and must remstate  the suspended  service  upon cure of such  violation.  If  Customer  terminates  an  ordered Service   prior  to   its  BCD,  Customer   will   pay   a cancellation fee equal to one month's projected MRC, plus all  non-refundable  out-of-pocket  costs  incurred by or imposed upon Savvis (e.g., ordered equipment licenses, carrier termination charges). If the Service o this  Agreement  is  terminated  either  by  Savvis  for cause or by Customer for any reason other than cause prior to the conclusion of the applicable Service Term, then   Customer   shall  be  liable  for:   (a)  an  early termination charge equal to 50% of the theri current MRC being paid by Customer for the affected Services multiplied by the number of months remaining in the Service   term    unless   otherwise   set   forth   in   an applicable Service Order; (b) Service charges accrued but unpaid as of the termination  date;  and  (c) any on-refundable   out-of-pocket   costs  incurred  by  or Imposed   upon   Savvis   (e.g.,   ordered   equipment licenses,   carrier  termination   charges).   The   parties

agree that any cancellation fees and early termination charges set forth in the Agreement constitute liquidated damages based on fairly estimated harm to Savvis and are not intended as a penalty. To  the extent the Agreement becomes subject to provisions of the law of the Province of Quebec, the parties hereto agree that such fees and early termination charges represent an assessment. of anticipated damages and the foregoing is a penal cause solely as such term is used in the Civil Code of Quebec, the parties hereto expressly renouncing their rights under Articles 2125, 2126 and 2129 of the Civil Code of Quebec. If a particular Service is terminated upon which another service is dependent, all such dependent services shall be deemed to be terminated as well.

10.   Tours. Customer  shall  have the  right to toUr the Facility with its customers and prospective customers upon three (3) business days' advance notice to Savvis so long as such tours are mutually scheduled in good faith by the parties, and are attended by a representative of Customer. Savvis acknowledges as part of this Agreement that Customer shall have its customers inspect and tour the Facility. Subject to the limitations set forth in this Section, Savvis will permit such tours. Customer and its customers and prospective customers must at all times comply with Savvis's security policies and procedures.

10.Representations and Warranties. Each party represents and warrants, and covenants  that,  as  of the Effective Date and at all times during the Term of this Agreement, it is duly organized, in good standing and legally qualified to do business in the jurisdiction in which the Savvis Premises designated for use by Customer are located (and has all required licenses, permits and other such items), and that this Agreement has been fully authorized by each party and no further approvals are required. Savvis further represents and warrants that the Services rendered pursuant to this Agreement shall be performed in accordance with the applicable SLAs, which provide Customer's sole and exclusive remedies for any Service deficiencies, and in accordance with any and all applicable laws, codes, rules, regulations or other governmental or regulatory requirements.
11.Disclaimer of Warranties. THE FOLLOWING DISCLAIMERS SHALL NOT  LIMIT  CUSTOMER'S ABILITY TO SEEK ANY APPLICABLE SLA REMEDIES INCLUDING BUT NOT LIMITED TO CREDITS AND TERMINATION RIGHTS CONTAINED IN SUCH SLA. THE SERVICES AND ANY RELATED EQUIPMENT, EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, SOFTWARE AND OTHER MATERIALS PROVIDED BY SAVVIS IN CONNECTION WITH THE SERVICES ARE PROVIDED WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE, 

 
NONINFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, COMPATIBILITY OF SOFTWARE OR EQUIPMENT, OR ANY RESULTS TO BE ACHIEVED THEREFROM. SAVVIS MAKES NO WARRANTIES OR REPRESENTATIONS THAT ANY SERVICE WILL BE FREE FROM LOSS OR LIABILITY ARISING OUT OF HACKING OR SIMILAR MALICIOUS ACTIVITY, OR ANY ACT OR OMISSION OF THE CUSTOMER.

12.Limitation on Liabilitv.  (a)  EXCEPT  FOR BREACH OF CONFIDENTIALITY OBLIGATIONS, INDEMNIFICATION, GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, NEITHER PARTY, NOR ITS AFFILIATES, CONTRACTORS, SUPPLIERS OR AGENTS, SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, RELIANCE, PUNITIVE, CONSEQUENTIAL DAMAGES, ANY LOST OR IMPUTED PROFITS OR REVENUES, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH LIABILITY IS ASSERTED, AND REGARDLESS OF WHETHER A PARTY HAD BEEN ADVISED OF THE POSSIBILITY OF. SUCH LIABILITY. EXCEPT FOR BREACH OF CONFIDENTIALITY OBLIGATIONS, SAVVIS' INDEMNIFICATION OBLIGATION UNDER SECTION 13 (INTELLECTUAL PROPERTY INFRINGEMENT) (BUT WHICH IS SUBJECT TO SUBSECTION 12(b) BELOW), GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, AND CUSTOMER'S PAYMENT OBLIGATIONS HEREUNDER AND CUSTOMER'S OBLIGATIONS SET FORTH IN SECTION 8 (BUT WHICH ARE SUBJECT TO SUBSECTION 12(b) BELOW), THE TOTAL AGGREGATE LIABILITY OF EACH PARTY ARISING FROM OR RELATED TO THIS AGREEMENT SHALL BE LIMITED TO TWENTY FOUR (24) TIMES THE MONTHLY RECURRING CHARGES PAID OR PAYABLE IN THE MONTH IMMEDIATELY PRECEDING THE DATE IN WHICH THE CLAIM ARISES ("GENERAL LIABILITY CAP").

		
	(b)
	NOTWITHSTANDING    THE    LIMITATIONS    ON

DAMAGES SET FORTH IN SUBSECTION 12(a) ABOVE, THE GENERAL LIABILITY CAP WILL NOT APPLY (AND NO CAP WILL APPLY) TO:  (i)  SAVVIS' INDEMNIFICATION  OBLIGATIONS   UNDER   SECTION 13, TO THE EXTENT ARISING FROM CUSTOMER'S USE OF SAWIS-OWNED  TECHNOLOGY;  OR  (ii) CUSTOMER'S   INDEMNIFICATION   OBLIGATIONS UNDER SECTION 8 TO THE EXTENT ARISING FROM THIRD PARTY CLAIMS FOR PERSONAL INJURY OR PROPERTY DAMAGE. THE TOTAL AGGREGATE LIABILITY OF SAVVIS WITH RESPECT TO ITS INDEMNIFICATION OBLIGATIONS UNDER SECTION 13 (INTELLECTUAL PROPERTY INFRINGEMENT) TO THE EXTENT ARISING FROM CUSTOMER'S USE OF THIRD­ PARTY TECHNOLOGY OR MATERIALS PROVIDED BY SAVVIS IN CONNECTION WITH THE SERVICES, AND THE TOTAL AGGREGATE LIABILITY OF CUSTOMER WITH RESPECT TO . ITS INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 (EXCEPT WITH RESPECT TO THIRD PARTY PERSONAL INJURY OR PROPERTY DAMAGE), SHALL BE LIMITED TO THIRTY SIX (36) TIMES THE MONTHLY RECURRING CHARGES PAID OR PAYABLE IN THE MONTH IMMEDIATELY PRECEDING THE DATE IN WHICH THE CLAIM ARISES ("SPECIAL  CAP").

13.lntellectual  Property  Infringement.   Savvis shall, at its own expense, including attorneys' fees and costs, defend, indemnify and hold Customer harmless against any claim, demand or suit made or brought against Customer by a third party alleging that Customer's use of the Services as allowed hereunder
·infringes, violates or misappropriates the patent, copyright, trade secret, trademark rights, or other intellectual property right of a third party and Savvis shall pay any costs of settlement or any  damages finally awarded against Customer. Savvis shall have no obligation hereunder to the extent that a  claim arises from (a) the combination, use or operation of any Services with any service or product not provided by Savvis (other than combinations  approved  in writing by Savvis) provided that such infringement or violation would have been avoided without such combination, use or operation; (b) any modification of the Services made by Customer or by any party at Customer's direction provided that such infringement or violation would have been avoided without such modification ; (c) use by Customer of other than the then current unaltered release of any software used in the Services provided that such infringement  or violation would have been avoided without such use, or (d) use or operation by Customer or its agents or contractors of the Service other than in accordance with this Agreement. This Section 13 provides the sole and exclusive obligations and remedies of the parties in connection with any third party claim, suit or other demand described herein.

 
14.Confidentiality. Neither party shall, without the prior written consent of the other party, use or disclose, disseminate, communicate, directly or indirectly, the Confidential Information of the other party during the Term of this Agreement and for five
(5) years following the expiration or  termination hereof. Each party will take all reasonable precautions to protect the other party's Confidential Information, using at least the same protections and standard of care as it uses to maintain the confidentiality of its own Confidential Information. Notwithstanding the foregoing, a party may disclose Confidential Information: (i) to any consultants, contractors, and counsel who have a need to know in connection with this Agreement and have executed a reasonably protective non-disclosure agreement,  containing  the at least the same degree of protection of Confidential Information as in this Agreement, with the disclosing party, or (ii) pursuant to legal process; provided that, the disclosing party shall, unless legally prohibited, provide the non-disclosing party with reasonable prior written notice sufficient to permit it an opportunity to contest such disclosure.

15.Governing Law. This Agreement shall be governed by and construed in accordance with  the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its principles for resolving conflicts of law. In the event of litigation, each party expressly waives its right to have its claims or defenses heard by a jury.

16.Force Majeure. Neither party will be liable for any   failure or delay in its performance under the Agreement (other than a failure to  comply with payment obligations) due to an event beyond a party's reasonable control ("Force Majeure Event"). If a Force Majeure Event prevents the provision of Service for a period of 30 days, either party may terminate the affected Service by providing 30 days written notice to the other party.

17.Notices. All notices required to be given hereunder shall be in writing and deemed given if sent to the addressee specified below either (a) by registered      international      mail      with      delivery

confirmation, return receipt requested, postage prepaid, three days after such mailing; or (b) by national or international overnight courier service, the next business day. Customer's Service disconnect, termination or non-renewal notices must include an additional copy to Attn: Client Solutions, 2355 Dulles Corner Blvd., Ste. 300, Herndon, VA 20171. Other routine operational notices (e.g., notice reminder of non-payment) may be sent via facsimile or email and will be deemed given on the day such notice is delivered.

To Savvis:
Savvis Communications Canada, Inc. 
6800 Millcreek Drive
Mississauga, Ontario L5N 4J9
      Canada 
Attn: Legal

To Savvis:
Savvis Communications  Corporation
1Savvis Parkway St Louis, Missouri United States 63017
Attn: General Counsel

To THE ULTIMATE SOFTWARE GROUP OF CANADA, INC.:
THE ULTIMATE SOFTWARE GROUP OF CANADA,
INC.,
C/0 2000 ULTIMATE WAY
WESTON, Florida United  States 33326
Attn:  General Counsel

18.Insurance. Each party shall carry  and maintain during the Term, at its own  cost  and expense, insurance, as follows (and provide the other with proof upon request): for Customer, commercial general liability $1 million per occurrence and $2 million aggregate; and for Savvis, $10 million per occurrence and aggregate for commercial general liability;

19.Maintenance. Customer acknowledges that the Services may be subject to routine maintenance or repair and agrees to reasonably cooperate in a timely manner and provide reasonable access and assistance as necessary to allow such maintenance or repair.
20. Waiver. Except as otherwise expressly set forth in the Agreement, neither party's failure to insist upon strict performance of any provision of the Agreement shall be construed as a waiver of any of its rights hereunder. Neither the course of conduct between parties nor trade practice shall act to modify any provision of the Agreement. To the extent the Agreement becomes subject to provisions of the law of the Province of Quebec, the parties hereto expressly renounce their rights under Articles 2100, 2102-2104 (inclusive), 2107-2109 (inclusive), 2111 and 2113-2115 (inclusive) of the Civil Code of Quebec.

21.Language. The parties have expressly required that this Agreement and all document and notices relating hereto be drafted in English only. Les parties aux presentes ant expressement exige que Ia presente 

 
convention et tous les documents et avis qui y sont afferents soient rediges en anglais seu/ement.

22.Dispute Resolution. The parties will attempt in good faith to resolve all disputes, disagreements or claims relating to this Agreement or any Service Attachment.

(a)  Billing  Disputes.    To  dispute  a  charge  on  an invoice, Customer must identify the specific charge in dispute and provide a written explanation of the basis of  the  dispute   by  the  Due  Date.  Customer   may withhold  payment  of a charge subject to good faith dispute  provided  (i)  Customer  pays  the  undisputed portion  of  all  charges  by  the  Due  Date;  and  (ii) Customer cooperates  reasonably with Savvis' efforts to   investigate  and  resolve  the  dispute.   If  Savvis determines that a disputed charge is in error, Savvis shall issue a credit or reverse the amount incorrectly billed.  If  Savvis  determines   in  good  faith  that  a disputed   charge   was   billed  correctly,   Customer's payment shall be due no later than ten (10) days after Savvis   provides   notice  of  such   determination.   If Customer disputes Savvis' findings the parties agree to  have  senior  management  from  each  party  meet within ten (10) days to mediate the dispute.   If, after senior  management  from  both  parties  meet  Savvis determines  in good faith that a disputed charge was billed correctly, Customer's payment shall be due no later than ten ( 10) days after Savvis  provides  notice of such determination. If a billing dispute still exists, each party shall have the right to commence any legal proceeding as permitted by law.   (b) Other Disputes. Except  with  respect  to  billing  disputes,  which   is

covered under subsection (a) above, and in situations in which  injunctive relief is necessary, if any dispute arises between the parties in connection with this Agreement,. the disputed matter shall be referred to the parties' respective executives who are responsible for administration of this Agreement for resolution. In the event these executives fail to resolve the dispute within fifteen ( 15) days after the referral of the dispute to them, or such longer period as agreed to in writing by the parties, each party shall have the right to commence any legal proceeding as permitted by law.

Each party waives any right to a jury trial in any proceeding arising out of or related to this Agreement or any Services Transaction.

23.Savvis   Responsibilities.    Savvis   will   use reasonable  efforts  to  cause  the  Savvis  data  centre (the "Facility")  to  be maintained  in efficient  working order in accordance with this Agreement.  Savvis will, except for emergency situations, give Customer seven

(7) business days' notice in writing electronically and via the Savvis portal prior to initiating a planned maintenance operation, of the timing and scope  of such planned maintenance operation. Savvis will use all reasonable efforts to conduct planned maintenance outages, if any, of the Facility during the maintenance windows as defined in the Savvis Customer Guide and Information Handbook.

24.Miscellaneous. All provisions in the Agreement which   by   their   nature   are   intended   to   survive expiration or termination shall so survive. If any term of    the    Agreement    is    held    unenforceable,    the unenforceable term shall  be construed  as  nearly as possible to reflect the original intent of the parties and. the   remaining   terms   shall   remain   in  effect.  The Agreement is intended solely for Savvis and Customer and does not provide any third party with any right or benefit. Neither party may assign this Agreement  or any  portion  hereof  without  the  other  party's  prior written    consent,    which    consent    shall    not    be unreasonably  withheld  or  delayed.   Notwithstanding the foregoing, either party may assign this Agreement or a  portion thereof:  (i) in the event of a merger in which the party is not the surviving  entity;  (ii) in the event of a sale of all or substantially all of its assets; or (iii) to any party that controls, is controlled by or is in  common   control   with   such   party   without   the consent of the other party.  Subject to the foregoing, this Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective permitted successors and assigns. In the event of conflict among terms, the order of priority shall be as follows: the Service Schedule, then this MSA, then the SSG, and then the Service. Order with the latest date. Except as otherwise set forth herein, all amendments to the Agreement shall be in writing and signed by the parties' authorized representatives. This MSA together with all applicable Service Attachments constitutes the entire agreement of the parties with respect to the Services and supersedes any other prior or contemporaneous agreement or  understandings, whether oral or written, related to the subject matter hereof. All handwritten or typed modifications to the Agreement which are not mutually agreed to in writing are null and void. Savvis will  be responsible  for the acts or omissions of its subcontractor and agents who perform services in connection with the provision of Services to Customer hereunder, to the same  extent that Savvis is responsible to Customer under this Agreement.

25. Definitions.

"Confidential        Information"        means            non-public information  of  the  parties  hereto  relating  to  their business    activities,    financial    affairs,    technology, marketing  or sales  plans that  is exchanged  by the parties  in the  formation  and  implementation  of  

 
the Agreement.   Confidential   Information   includes   the terms  and  pricing  of  the  Agreement.   Confidential Information  includes  any   information  that  is  non­ public information of a party, and anything which by virtue of its nature would  naturally be considered to be confidential  information, including  but not limited to  the  parties'  business,  operations  and,  plans,  its processes,    trade    secrets,    names,        and        personal information  of  any  other  kind  of  a  party,  and  its respective        employees,    and        specifically        includes customer  lists,  and  prospective  customer  lists,  of either   party;  provided,  to  the   extent   Confidential Information is also Customer Data, as defined below, then, (except for the willful misconduct or intentional acts of Savvis employees, personnel, subcontractors or agents),  Savvis' obligations  with  respect to such Customer Data will be set forth in Section 5 only, and not    subject    to    Section        14    (Confidentiality). Confidential Information shall not include information which,   when   the   receiving   party   can   prove   by documentation  reasonably  acceptable  to  disclosing party: (i) is or becomes public knowledge through no breach of the Agreement by the receiving party, (ii) is received by recipient from a third party not under a duty of confidence, or (iii) is already known or is independently developed by the receiving party without use of the Confidential Information.

"Customer Data" means any data or other information or materials of any kind provided by Customer for storage or service under this Agreement, whether owned by Customer, its customers or other third parties.

"End Users" means Customer's end-users, customers, agents or any other third parties who utilize or access the Services or Savvis data centers via the Services provided hereunder.

"Savvis Service Guide" (or "SSG") means the product-specific Service guide that includes technical specifications which can be found at http://www.savvis.net/ssg, which Savvis may modify from time to time, effective upon posting on the website.

"Service" means the service provided by Savvis and/or its licensors and contractors as set forth on the Service Order of SOW.

"Service Order" means a service order request submitted on a form issued by Savvis and signed by Customer that includes the type and details of the specific Services ordered by Customer.

"Service Schedule" means those service descriptions providing additional terms pursuant to which Savvis will provide and Customer shall purchase the Services described therein.

"SLA Attachment" means the attachment that sets forth the SLA applicable to each individual Service, if any, which provides Customer's sole and exclusive remedies for an Service quality or performance deficiencies or failures of any kind (e.g., uptime, latency).  To clarify, such sole and exclusive SLA remedies shall not apply to breaches of unrelated obligations under the Agreement such as infringement, confidentiality, etc.  Savvis may modify SLAs during a renewal term upon 60 days' written notice.

"Taxes" means any applicable foreign, federal, state, provincial, or local taxes and charges assessed or incurred in connection with the Service, including without limitation, all governmental excise, use, sales, value-added, or occupational levies and environmental assessments or charges, regulatory administration and similar pass through fees, and other similar surcharges and levies, but excluding any taxes based on Savvis' net income.

The parties have read and agree to the terms of this MSA and any applicable Service Attachments, all of which are made a part of the Agreement.

SAVVIS Communications Canada, Inc.

Name:  /s/ James Parker
Title:
Date:     4/30/2013

THE ULTIMATE SOFTWARE GROUP OF CANADA, INC.

Name:  /s/ Robert Manne
Title:       Vice President
Date:    3/28/2013Exhibit 10.2

SAVVIS

A CenturyLink Company

 
EXHIBIT 10.2

Company Name:  The Ultimate Software Group of Canada, Inc.,
MSA: MSA1296959

     Schedule:  SCHED1296959-001     

SAVVIS SERVICE  SCHEDULE

1.Services/Rates. This  Service Schedule ("Service Schedule") is made part of that certain Savvis Master Services Agreement of even date herewith (the "Agreement") by and between Savvis Communications Canada, Inc. and The Ultimate Software Group of Canada, Inc. ("Customer") and sets forth the terms generally applicable across all of the services provided hereunder ("Services"), as  well as terms applicable only to specific Services as noted herein. Customer will pay all applicable rates and fees set forth in the relevant Service Order and/or Statement of Work ("SOW").

2.Term. Services have a minimum term which begins on the Billing Commencement Date ("BCD") and continues for the period set forth in the relevant Service Order or SOW (the "Initial Term"), at the conclusion of which, the Service will automatically renew for successive one month periods, unless terminated by either party in writing at least 60 days prior to the expiration of the then-current Service Term. The Initial Term and any renewal terms are collectively referred to as the "Service Term".

3.Separate Billing. Notwithstanding anything to the contrary in the Agreement, if Savvis  partially  installs or  activates  a Service,  Savvis  reserves  the  right to
commence  billing for  such  Service  on  a pro  rata  basis.
Notwithstanding   anything   to   the   contrary   in   the
Agreement,    if   a   Service   installation   is   delayed,
incomplete or is not usable by Customer through no fault of Savvis or its agents, Savvis will have the right to commence billing as installed and per the BCD.

4.Billing Commencement Date (BCD).  The  BCD for the Service is the earlier of (i) the date on which Customer uses (except during the Acceptance Period) the Service or (ii) the date Savvis notifies Customer in writing that the initial installation or a usable part thereof (such as a data circuit between two points or an individual data center installation on a multi-data center project) is complete, provided that, in the case of a completion of a usable part only, Customer will be billed only for such usable part. Customer shall have five (5) business days after such use or notification to notify Savvis of any deficiency ("Acceptance Period").
Such notice shall include a written description that specifically demonstrates the deficiency  in Service  to the reasonable satisfaction  of  Savvis.  The  Service shall be deemed accepted unless Customer provides 

 
Savvis with notice to  the  contrary  during  the Acceptance Period. Upon timely notice to Savvis of a deficiency, (i) Savvis will  remedy  the  Service deficiency and provide Customer notification of such remedy at which time a new Acceptance Period shall begin, and  (ii) Savvis  will  delay  billing  until  accepted in accordance with this provision.

5.Intellectual Property.  Nothing  in the Agreement or the performance thereof shall convey, license, or otherwise transfer any right, title, or interest in any intellectual property or other  proprietary  rights  held by either party or its licensors. Savvis' intellectual property and proprietary rights include any skills, know-how, modifications or other enhancements developed or acquired in the course of configuring, providing, or managing the Service. Each party agrees that it will not, directly or indirectly, reverse engineer, decompile, reproduce or otherwise attempt to derive source code, trade secrets, or other intellectual property from any  information,  material,  or technology of the other party or its licensors.

6.Equipment. If the Service includes access to or the use of equipment or software provided by Savvis or its licensors ("Savvis Equipment"), Customer: (a) will not assert any ownership interest whatsoever in the Savvis Equipment; (b) will not cause any liens, claims and encumbrances to attach to the Savvis Equipment; (c) shall protect and use all Savvis Equipment in accordance with the Agreement; and (d) reasonably cooperate with Savvis to allow installation, maintenance and, upon termination, removal of the Savvis Equipment. Unless otherwise set forth in the applicable SSG or Service Order, Customer is responsible for selecting, supplying, installing and maintaining any equipment used  in connection  with the Service and not provided by Savvis ("Customer Equipment") including any related applications, systems, or software.

SERVICE TYPE #1: COLOCATION SERVICES

Notwithstanding anything to the contrary in the MSA, Savvis may increase the rates associated with existing Colocation Service at any time after twelve months of the initial Installation Date for such Service, and no more than once every twelve· months, in order to pass through increases in such Service's underlying power facility 

costs and such increase shall be effective upon the date set forth in Savvis' written notice thereof to customer. The amount of any such rate increase shall be in proportion to the power utility cost increase approved by the applicable regulatory body.

Customer or Customer's employees,agents, contractors, or End Users who access any Savvis data center or other Savvis facility (a "Savvis Premises") on Customer's behalf ("Authorized Representatives") must be designated in writing.  Customer, its Authorized    Representatives and all Customer Equipment and any related materials    used in connection with the Service shall comply with all data center operating policies (including the "Savvis Customer Handbook and    Information Guide" ("Customer  Guide")),  a current   copy  of  which   is located on www.SAVVISstation.com and which Savvis may change from time to time.   If Savvis modifies its Customer   Guide,   except   as   required   by   law   or regulation,  or  industry  standard   ("Customer  Guide Change"L and the Service is materially and adversely affected  by the  Customer  Guide Change,  Customer may,  within  fifteen  (15)  business  days  of  the  date Savvis  notifies Customer  in writing  of the Customer Guide   Change   ("Customer    Guide   Change    Notice Period"), send written  notice to Savvis indicating the Service  affected  and  including  details  sufficient  to demonstrate the adverse material effect on Customer ("Customer  Guide  Change Notice").     Savvis  will, within  thirty  (30)  days  of  receipt  of  the  Customer Guide  Change  Notice,  review  the  notice  and  notify Customer  whether  Savvis  agrees  or disagrees  with Customer's   assertion.   If  Savvis   agrees   that   the Customer  Guide  Change  materially  and  adversely affects the Customer use of Service, Customer Guide may agree to waive the applicability of the Customer Guide Change to Customer,  provided that  any such waiver shall not be made by Savvis until the parties execute an amendment to the Agreement setting forth the terms of the waiver.   If Savvis does not agree to the  waiver,  Customer  may  thereafter  accept  such Customer  Guide  Change  or,  no  later  than  five  (5) business  days  from  the  date  of  Savvis'  response, terminate the Services directly affected by the Customer Guide Change by written notice to Savvis, and Customer shall not be liable for the early termination charges. If Savvis reasonably believes that Customer is not in material compliance with this Section, Savvis will notify Customer thereof in writing and Customer shall remedy such non-compliance within 5 business days of receiving such notice, except in the case of threat of imminent harm or damage to Savvis, Customer or third party personnel, equipment, or Service or by order of competent legal authority; in which case any suspension shall be immediate, however Savvis shall provide immediate notice of any such suspension to Customer as soon as is reasonably practicable, and must reinstate the suspended service upon remedy of such non­ compliance . If Customer fails to remedy such non­ compliance within such period, then, notwithstanding any other rights in the MSA, Savvis may immediately
(i) suspend the Service and/or restrict Customer's access to the Savvis Premises for so long as deemed 

 
reasonably necessary by Savvis in good faith or (ii) terminate the affected Service if such non-compliance is recurring. Savvis may likewise restrict access to the Savvis Premises if Customer fails to timely cure any material breach of the Agreement.

Subject to the rest of this Section, Savvis may enter the space within a Savvis Premises  specifically identified as available to Customer for  the  placement and operation of the Customer Equipment ("Customer Area") and/or access Customer Equipment only to the extent necessary to provide a Service or otherwise exercise its rights under the  Agreement. If Customer Equipment needs to be moved to another  area within the same Savvis Premises or to another  Savvis Premises due to either Customer's requirements for additional space or upon mutual written  agreement  of the parties with such consent  not  unreasonably withheld, for Savvis' reasonable business needs, the parties will cooperate to complete and minimize the impact of the relocation. Savvis may temporarily store Customer Equipment pending its  installation  at  a Savvis Premises ("Equipment Storage"). If Equipment Storage continues for more than 30 days, Savvis may return, at Customer's expense,  the  Customer Equipment. The risk of loss or damage  for  any Customer Equipment during any Equipment Storage shall be upon Customer other  than as caused by the gross negligence or willful misconduct  of  Savvis.  If any  Authorized  Representative  or   Customer Equipment   presents  any material risk of harm to
Savvis, its employees, agents, contractors, or customers, or the Savvis Premises, Customer shall, upon notice, take prompt action to eliminate such risk. If Customer fails to do so as soon as reasonably practical under the circumstances, or if there is risk of material and imminent harm, Savvis may,  without prior notice or liability to Customer, take appropriate action itself, including accessing the Customer Area; provided, however, that Savvis will notify Custpmer of such action as soon as reasonably practicable. Neither party, nor its Authorized Representatives or its Equipment will cause personal injury or property damage at a Savvis Premise.

Customer shall within five (5) business days  of the end of the Service Term: (a) remove all Customer Equipment and any ·other Customer property ("Customer Materials") from the Savvis Premises; and
(b) return the Customer Area to Savvis in the same condition as it was on the BCD, normal wear and tear
excepted. If Customer fails to remove the Customer Materials within such period or if Customer has an outstanding balance at the end of the Service Term, Savvis may remove any Customer Materials (without liability) and either: (a) store it at Customer's expense until Customer remits all amounts owed (including storage expenses) or (b) ship such Customer Materials FOB Origin to Customer at Customer's last address of record.

Unless otherwise agreed in writing by Savvis, in its sole discretion, Customer shall only interconnect Customer 

Equipment to the network services  of Savvis, Savvis equipment or facilities or third party services made available through Savvis.

This is a service agreement and does not constitute a lease of any real or immovable property or create any rights as a tenant or any rights in real or immovable property. Customer has been granted only a license to occupy   the   Customer  Area   and   use  the   Savvis Premises  and  any  Savvis  Equipment  in accordance with the Agreement and agrees that this Schedule, to the  extent  it  involves  the  use  of  space  leased  by Savvis,  shall  be  subordinate  to  any  lease  between Savvis  and  its landlord(s).  Customer  hereby  waives and releases any claims that it may have against the landlord(s) under any lease by Savvis with respect to any Customer  Equipment  or property  located in the Savvis    Premises    demised    to   .Savvis    by    such landlord(s).   If  the   Savvis   Premises   becomes   the subject  of  an  expropriation  or  a  taking  by  eminent domain  by any authority  having such power, Savvis shall have the right to terminate any or all of the affected Services without liability; provided, however, that Savvis will use commercially reasonable efforts to move Customer to another, comparable Savvis Premises prior to exercising such termination right. Savvis shall have the right to terminate any or all of the Services without liability of any kind on the earlier of (i) the expiration of or earlier termination of Savvis' underlying lease for the Savvis Premises, or (ii) expiration or earlier termination of this Service Schedule. Savvis hereby represents and warrants that the expiration date  of any such underlying lease is later than the expiration of the Initial Term of the Agreement. The parties agree that any renewal of the Services shall be contingent on the election by Savvis, in its sole discretion, to continue to own or lease the Savvis Premises.

 

SERVICE TYPE #2: HOSTING SERVICES

If a particular Service does not require "installation", the BCD will be the date on which Savvis begins providing such Service.

SERVICE TYPE #3: NETWORK SERVICES

Savvis Equipment

If any Savvis Equipment will be located at a Customer premises or other non-Savvis location or facility ("Customer Site"), Customer agrees: (a) that it has and shall maintain all rights, authorizations and consents necessary to enable Savvis to install, operate and maintain the Savvis Equipment and Services at the Customer Sites; (b) that it shall, at its expense, provide secure, suitable space and environmental conditions, including power supply, at the Customer Sites as necessary for the installation, operation and maintenance of the Savvis Equipment and Service; (c) that, without the prior consent of Savvis, it shall not, and shall not permit others to, move, configure, tamper with, modify, restrict access to, or attempt to repair the Services, Savvis Equipment or network or interfere with the maintenance thereof; (d) that it bears the entire risk of loss, theft, destruction, or damage to the Savvis Equipment at Customer Sites, not' otherwise caused by the negligent acts of Savvis.

Local Access

If local access is ordered in connection with the Service, Savvis will order and administer such  local access on Customer's behalf from the local access provider of Savvis' choice. Savvis reserves the right to

change the local access provider in its sole and reasonable discretion Savvis will provide as much prior written notice to Customer as reasonably practicable give the circumstances.. If Customer acquires its own local access for use with the Service, Customer is solely responsible for coordination of all such local access and for any costs (including early termination fees) associated with such local access.

Local access will extend to the termination point of the local loop at the applicable Service Address ("Termination Point") but will not include customer provided equipment ("CPE"), Extended Wiring, inside wiring, or other equipment not maintained by Savvis at a Service Address. Any additional provisions required to connect the Termination Point to the Demarcation Point are the sole responsibility of Customer.

Customer is responsible for ariy Construction Charges and Extended Wiring Charges, as defined below and as set forth in a Service Order or SOW.

Definitions

 
"Construction Charges" means costs and other expenses that Savvis may incur in constructing facilities to extend Service to a Demarcation Point not covered by Extended  Wiring, or other activities that may cause Savvis to incur expenses in  connection with provisioning the Service (e.g., special arrangements of LEC facilities or equipment required to activate the Service).

"Demarcation Point" means the physical interface between    the Savvis Service and Customer's telecommunications equipment.

"Extended Wiring" means additional wiring required to be installed at a Service Address where Customer requests a Demarcation Point beyond the existing Termination Point of the local loop at the Service Address.

"Extended Wiring Charges" means costs and other expenses that Savvis may incur in connection with Extended Wiring.

"Service Address" means the building where Customer receives the Service.

SERVICE TYPE #4: PROFESSIONAL SERVICES

Professional Services purchased hereunder shall be more specifically identified in one or more Statements of Work ("SOW") executed by Customer and Savvis, each of which is incorporated herein by reference.

Monthly recurring charges for a Service will be billed in advance of the provision of Services. One-time charges, such as installation fees, time and materials fees, or travel expenses, as set forth in the applicable Service Order or SOW, will be billed in arrears. For avoidance of doubt, an exact amount for certain expenses such as travel expenses may not be available at the time that the SOW or Service Order is signed.

The termination of any Professional Service will not affect    Customer's obligations to pay for other Services. If Customer terminates all or part of a SOW prior to its BCD, Customer agrees to pay a cancellation fee of 25% of the affected fees set forth in the SOW plus those non-refundable out-of-pocket costs incurred by Savvis.

"Customer Technology" means the proprietary technology of Customer and its licensors, including Customer's Internet operations design, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and 

 
electronic), know-how, trade secrets and any related intellectual property rights throughout the world and alsb including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed by or for Customer during the term of a SOW. "Savvis Technology" means the proprietary technology of Savvis and its licensors, including services, software tools, hardware designs, algorithms[ software (in source and object forms), user interface designs, architecture, class libraries, report formats, objects and documentation (both printed and electronic), network designs, know-how, trade secrets and any related intellectual property rights throughout the wodd and also including any derivatives, improvements, enhancements or extensions of Savvis Technology conceived, reduced to practice, or developed by or for Savvis during the term of a SOW.

Except for the rights expressly granted in this Service Schedule, nothing herein or in ariy SOW shall transfer to Customer any Savvis Technology, or to Savvis any Customer Technology (collectively, "Technology"), and all right, title and interest in and to a party's Technology  will   remain  solely  with  that  party,  its

 

respective affiliates and their respective licensors. Notwithstanding anything to the contrary  herein, neither party will be prohibited or enjoined at any time by the other party from utilizing any skills or knowledge acquired during the course of the Agreement, including, without limitation, information publicly known or available or that could reasonably be acquired in similar work performed for another customer of that party.

Subject to payment of all undisputed fees for a Deliverable (as defined in the applicable SOW), Savvis: (a) hereby assigns to Customer all right, title and interest Savvis may possess, including all intellectual property rights and moral rights, in such Deliverable provided by Savvis to Customer pursuant to the applicable SOW, excluding any Savvis Technology; and (b) · grants to Customer a non­ exclusive, non-transferable, royalty free license to use the Savvis Tech·nology incorporated into the Deliverable solely and exclusively as incorporated into and made part of the Deliverable as a whole. To the extent Customer, its employees or contractors participate in the creation of Savvis Technology, Customer, on behalf of itself, its employees  and contractors, hereby assigns to Savvis all  right, title and interest, including all intellectual property rights and moral rights, in and to such creation. Customer will obtain assignments from its  employees and contractors as necessary to comply with this Section. Customer acknowledges that Savvis grants no other rights of license (including implied licenses or the right to sub-license) other than the express rights granted herein.

SERVICE TYPE #5: VIRTUAL PRIVATE DATA CENTER ("VPDC") SERVICES

The Parties agree that solely with respect to the VPDC Services (hereafter "VPDC Services") the following terms shall supplement the terms set forth elsewhere in the Agreement (including this Schedule) and in the event of a direct conflict with such terms, these VPDC terms shall govern with respect to the VPDC Services.

Service Order. "Service Order" means either: a service order request submitted on a form  issued  by  Savvis and signed by Customer or the online order  that Customer   submits   to   Savvis   via   the   SavvisStation
. portal that includes the type and details of the specific
VPDC Services ordered by Customer.

Portal.  Customer  may access  the VPDC  Services  via the   online   SavvisStation   portal   or   via   a   Savvis­ provided  Application   Programming   Interface  ("API"). Savvis  may  modify  its portal or APis  at any time,  or may  transition  to  new  API's.  Customer's  use  of  the 

 
portal and any API Customer downloads from a Savvis website   are   governed   by   this   Agreement   or   any license terms that may be included with the download.

Term. Unless otherwise agreed by  the  parties, individual VPDC Services will  not  have  designated term periods. The VPDC Service is not subject to pre­ installation cancellation fees.

Termination. Customer may terminate any individual Service Order that is not subject to a minimum term commitment for any reason or no reason at all without liability for early termination charges. Customer must follow Savvis'  termination  procedures  made  available in the  SavvisStation  portal when  terminating  a VPDC
·Service. Savvis may modify a VPDC Service on ninety
(90) days prior written notice to Customer.

Charges. For VPDC Services not subject to a Service Term commitment or VPDC Services that have automatically renewed following expiration of an initial Service Term, Savvis may increase the  applicable charges at any time on prior written notice, including posting to the SavvisStation portal.                             ·

Security. Given that Customer can self-provision and self-configure the VPDC Services and the Customer environment in ways that may reduce their security, notwithstanding anything else to the contrary in the Agreement, Customer acknowledges that it and not Savvis will be responsible for whether the VPDC Services and Customer environment are configured in a secure manner.

Authorization. Customer agrees that: (i) it will provide accurate and complete information as requested by Savvis in connection with its registration for the VPDC Services; and (ii) any registrants, users, or others placing orders for VPDC Service on its behalf have full legal capacity to do so and are duly authorized to do so and to legally bind Customer to the Agreement and all transactions conducted under Customer's account.

Third    Party Software. Customer represents and warrants that it will not use, and will not authorize any third party to .use, any software with the  VPDC Services, including  without  limitation the  Savvis APis, in any manner that may require, pursuant to any applicable license, that any Savvis VPDC Services, components  thereof,  or  other  intellectual  property  of Savvis or its licensors be (a) disclosed or distributed in source code form, (b) made available free of charge to recipients, or (c) modifiable without restriction by recipients.  Additionally, Customer agrees to comply with the terms of any applicable third party software license used in connection with the VPDC Service to 

the extent such terms are made available to Customer in writing by Savvis. 

Marketing.  Nothwithstanding anything to the contrary elsewhere in the Agreement, Savvis does not have the right to use Customer's name, trademarks, or other proprietary identifying symbol in any medium for its marketing and publicity activities or otherwise without the prior written consent of Customer, in its sole discretion.

SLA Attachment.  The SLA Attachment, as defined in the Agreement, applicable to the VPDC Service is available at www.savvis.com.

The undersigned parties have read and agree to the terms set forth in this Service Schedule and the applicable SSGs and SLA Attachments.

SAVVIS Communications Canada, Inc.

Name:  /s/ James Parker
Title:    
Date:   4/30/2013

The Ultimate Software Group of Canada, Inc.

Name:  /s/ Robert Manne
Title:    Vice President
Date:    3/28/2013

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