Document:

exv4w1

Exhibit
4.1

 

Seventh Supplemental Indenture

Dated as of June 11, 2009

Supplement to the Amended and Restated Indenture

Dated as of April 22, 2005

 

PACIFIC GAS AND ELECTRIC COMPANY

Issuer

and

THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.

Trustee

 

 

 

 

TABLE OF CONTENTS

	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Page	 
	 	 	 	 	 
	 	 	 	 
	ARTICLE I DEFINITIONS	 	 	2	 
	 	 	 	 	 
	 	 	 	 
	ARTICLE II ESTABLISHMENT OF THE FLOATING RATE SENIOR NOTES; TERMS	 	 	2	 
	 	 	 	 	 
	 	 	 	 
	SECTION 201
	 	Establishment and Designation of the Floating Rate Senior Notes
	 	 	2	 
	 	 	 	 	 
	 	 	 	 
	SECTION 202
	 	Form of the Floating Rate Senior Notes
	 	 	2	 
	 	 	 	 	 
	 	 	 	 
	SECTION 203
	 	Principal Amount of the Floating Rate Senior Notes
	 	 	3	 
	 	 	 	 	 
	 	 	 	 
	SECTION 204
	 	Interest Rates; Stated Maturity of the Floating Rate Senior Notes
	 	 	3	 
	 	 	 	 	 
	 	 	 	 
	SECTION 205
	 	No Sinking Fund
	 	 	3	 
	 	 	 	 	 
	 	 	 	 
	SECTION 206
	 	No Redemption
	 	 	3	 
	 	 	 	 	 
	 	 	 	 
	SECTION 207
	 	Paying Agent and Bond Registrar
	 	 	3	 
	 	 	 	 	 
	 	 	 	 
	SECTION 208
	 	Calculation Agent
	 	 	3	 
	 	 	 	 	 
	 	 	 	 
	SECTION 209
	 	Global Securities; Appointment of Depositary for Global Securities
	 	 	3	 
	 	 	 	 	 
	 	 	 	 
	SECTION 210
	 	Other Terms of the Floating Rate Senior Notes
	 	 	4	 
	 	 	 	 	 
	 	 	 	 
	ARTICLE III MISCELLANEOUS	 	 	4	 
	 	 	 	 	 
	 	 	 	 
	SECTION 301
	 	Concerning the Trustee
	 	 	4	 
	 	 	 	 	 
	 	 	 	 
	SECTION 302
	 	Amendments to the Base Indenture
	 	 	4	 
	 	 	 	 	 
	 	 	 	 
	SECTION 303
	 	Application of Seventh Supplemental Indenture
	 	 	5	 
	 	 	 	 	 
	 	 	 	 
	SECTION 304
	 	Effective Date of Seventh Supplemental Indenture
	 	 	5	 
	 	 	 	 	 
	 	 	 	 
	SECTION 305
	 	Counterparts
	 	 	5	 
	 	 	 	 	 
	 	 	 	 
	EXHIBIT A	 	 	 	 

i 

 

     SEVENTH SUPPLEMENTAL INDENTURE, dated as of June 11, 2009 (this “Seventh Supplemental
Indenture”), by and between PACIFIC GAS AND ELECTRIC COMPANY, a corporation duly organized and
existing under the laws of the State of California (the “Company” or the “Issuer”), and THE BANK OF
NEW YORK MELLON TRUST COMPANY, N.A., a national banking association organized and existing under
the laws of the United States of America (formerly known as The Bank of New York Trust Company,
N.A.), as Trustee under the Base Indenture (as hereinafter defined) (the “Trustee”).

RECITALS OF THE COMPANY

     A. The Company and the Trustee are parties to that certain Amended and Restated Indenture,
dated as of April 22, 2005 (the “Base Indenture”), as supplemented by the First Supplemental
Indenture, dated as of March 13, 2007 (the “First Supplemental Indenture”), and as further
supplemented by the Second Supplemental Indenture, dated as of December 4, 2007 (the “Second
Supplemental Indenture”), the Third Supplemental Indenture, dated as of March 3, 2008 (the “Third
Supplemental Indenture”), the Fourth Supplemental Indenture, dated as of October 21, 2008 (the
“Fourth Supplemental Indenture”), the Fifth Supplemental Indenture, dated as of November 18, 2008
(the “Fifth Supplemental Indenture”), the Sixth Supplemental Indenture, dated as of March 6, 2009
(the “Sixth Supplemental Indenture”), and this Seventh Supplemental Indenture (this “Seventh
Supplemental Indenture,” and together with the Base Indenture, the First Supplemental Indenture,
the Second Supplemental Indenture, the Third Supplemental Indenture, the Fourth Supplemental
Indenture, the Fifth Supplemental Indenture and the Sixth Supplemental Indenture, the “Indenture”),
which supplements, amends and restates that certain Indenture of Mortgage, dated as of March 11,
2004, as supplemented by the First Supplemental Indenture thereto, dated as of March 23, 2004 and
the Second Supplemental Indenture thereto, dated as of April 12, 2004, providing for the issuance
by the Company of an unlimited number of series of Bonds (as defined in the Base Indenture) from
time to time.

     B. Under the Base Indenture, the Company is authorized to establish one or more series of
Bonds at any time in accordance with and subject to the provisions of the Base Indenture, and the
terms of such series of Bonds may be described by a supplemental indenture executed by the Company
and the Trustee.

     C. The execution and delivery of this Seventh Supplemental Indenture has been authorized by a
Board Resolution (as defined in the Base Indenture).

     D. Concurrent with the execution hereof, the Company has caused its counsel to deliver to the
Trustee an Opinion of Counsel (as defined in the Base Indenture) pursuant to Section 13.03 of the
Base Indenture, together with the documents required under Article V of the Base Indenture.

     E. The Company has done all things necessary to make this Seventh Supplemental Indenture a
valid agreement of the Company, in accordance with its terms.

     NOW, THEREFORE, the Company and the Trustee agree, for the benefit of each other and for the
equal and proportionate benefit of Holders of the Floating Rate Senior Notes (as defined below)
with respect to all provisions herein applicable to such series of notes, as follows:

 

 

ARTICLE I

DEFINITIONS

     Unless the context otherwise requires, capitalized terms used but not defined herein have the
meaning set forth in the Indenture. The following additional terms are hereby established for
purposes of this Seventh Supplemental Indenture and shall have the meanings set forth in this
Seventh Supplemental Indenture only for purposes of this Seventh Supplemental Indenture:

     “Calculation Agency Agreement” means the Calculation Agency Agreement, dated as of June 11,
2009, by and between the Company and the Calculation Agent, as such agreement may be amended,
modified or supplemented from time to time.

     “Calculation Agent” means The Bank of New York Mellon Trust Company, N.A. or such other Person
as the Company shall from time to time designate in accordance with the Calculation Agency
Agreement.

     “Floating Rate Senior Notes” has the meaning set forth in Section 201 hereto.

     “Original Issue Date” means June 11, 2009.

 

     The words “herein,” “hereof” and “hereunder” and other words of similar import refer to this
Seventh Supplemental Indenture as a whole and not to any particular Article, Section or other
subdivision.

ARTICLE II

ESTABLISHMENT OF THE FLOATING RATE SENIOR NOTES; TERMS 

     SECTION 201 Establishment and Designation of the Floating Rate Senior Notes.

     Pursuant to the terms hereof and Section 3.01 of the Indenture, the Company hereby establishes
a twenty-eighth series of Bonds designated as the “Floating Rate Senior Notes due June 10, 2010”
(the “Floating Rate Senior Notes”). The Floating Rate Senior Notes may be reopened, from time to
time, for issuances of additional Bonds of such series, and any additional Bonds issued and
comprising Floating Rate Senior Notes shall have identical terms as the Floating Rate Senior Notes,
except that the issue price, issue date and, in some cases, the first Interest Payment Date may
differ.

     SECTION 202 Form of the Floating Rate Senior Notes.

     The Floating Rate Senior Notes shall be issued in the form of one or more Global Bonds in
substantially the form set forth in Exhibit A hereto.

2

 

     SECTION 203 Principal Amount of the Floating Rate Senior Notes.

     The Floating Rate Senior Notes shall be issued in an initial aggregate principal amount of
$500,000,000.

     SECTION 204 Interest Rates; Stated Maturity of the Floating Rate Senior Notes.

     The rate of interest on the Floating Rate Senior Notes shall be calculated as set forth in the
form of the Floating Rate Senior Notes attached as Exhibit A hereto.

     The Floating Rate Senior Notes shall have a Stated Maturity of June 10, 2010.

     SECTION 205 No Sinking Fund.

     No sinking fund is provided for the Floating Rate Senior Notes.

     SECTION 206 No Redemption.

     The Floating Rate Senior Notes shall not be subject to redemption prior to their Stated
Maturity.

     SECTION 207 Paying Agent and Bond Registrar.

     The Trustee is hereby appointed as initial Paying Agent and initial Bond Registrar for the
Floating Rate Senior Notes. The Place of Payment of the Floating Rate Senior Notes shall be the
Corporate Trust Office of the Trustee.

     SECTION 208 Calculation Agent.

     The Bank of New York Mellon Trust Company, N.A. is hereby appointed as the initial Calculation
Agent for the Floating Rate Senior Notes.

     SECTION 209 Global Securities; Appointment of Depositary for Global Securities.

     The Floating Rate Senior Notes shall be issued in the form of one or more permanent Global
Bonds as provided in Section 3.13 of the Indenture and deposited with, or on behalf of, the
Depositary, or with the Trustee, as custodian for the Depositary, duly executed by the Company and
authenticated by the Trustee.

     The Company hereby initially appoints The Depository Trust Company (“DTC”) to act as the
Depositary with respect to all Floating Rate Senior Notes, and the Floating Rate Senior Notes shall
initially be registered in the name of Cede & Co., as the nominee of DTC.

     The Trustee is hereby authorized and requested to execute and deliver a Letter of
Representations to DTC relating to the Floating Rate Senior Notes and, in connection with any
successor nominee for DTC or any successor Depositary, enter into comparable arrangements, and
shall have the same rights with respect to its actions thereunder as it has with respect to its
actions under the Indenture.

3

 

     None of the Company, the Trustee, any Paying Agent or any Bond Registrar will have any
responsibility or liability for any aspect of Depositary records relating to, or payments made on
account of, beneficial ownership interests in a Global Bond or for maintaining, supervising or
reviewing any Depositary records relating to such beneficial ownership interests, or for transfers
of beneficial interests in the Bonds or any transactions between the Depositary and beneficial
owners.

     SECTION 210 Other Terms of the Floating Rate Senior Notes.

     The other terms of the Floating Rate Senior Notes shall be as expressly set forth herein and
in Exhibit A.

ARTICLE III

MISCELLANEOUS

     SECTION 301 Concerning the Trustee.

     In acting under and by virtue of this Seventh Supplemental Indenture, the Trustee shall have
all of the rights, protections and immunities given to it in the Base Indenture. The Trustee shall
have no responsibility for the validity or sufficiency of this Seventh Supplemental Indenture.

     SECTION 302 Amendments to the Base Indenture.

     (a) Article I of the Base Indenture is hereby amended to add the following:

     “Section 1.15. Electronic or Facsimile Communication.

     The Trustee agrees to accept and act upon instructions or directions pursuant
to this Indenture sent by the Company by unsecured e-mail, facsimile transmission or
other similar unsecured electronic methods; provided, however, that (a) subsequent
to such transmission of written instructions, the Company shall provide the
originally executed instructions or directions to the Trustee in a timely manner,
and (b) such originally executed instructions or directions shall be signed by an
authorized representative of the Company providing such instructions or directions.
If the Company elects to give the Trustee e-mail or facsimile instructions (or
instructions by a similar electronic method) and the Trustee in its discretion
elects to act upon such instructions, the Trustee’s understanding of such
instructions shall be deemed controlling. The Trustee shall not be liable for any
losses, costs or expenses arising directly or indirectly from the Trustee’s reliance
upon and compliance with such instructions notwithstanding such instructions
conflict or are inconsistent with a subsequent written instruction. The Company
agrees to assume all risks arising out of the use of such electronic methods to
submit instructions and directions to the Trustee, including without limitation the
risk of the Trustee acting on unauthorized instructions, and the risk or
interception and misuse by third parties.”

4

 

     “SECTION 1.16. WAIVER OF JURY TRIAL.

     EACH OF THE COMPANY AND THE TRUSTEE HEREBY IRREVOCABLY WAIVES, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL
PROCEEDING ARISING OUT OF OR RELATING TO THIS INDENTURE, THE BONDS OR THE
TRANSACTIONS CONTEMPLATED HEREBY.”

     (b) Section 10.03 of the Base Indenture is hereby amended to add the following:

     “(h) in no event shall the Trustee be responsible or liable for any failure or
delay in the performance of its obligations hereunder arising out of or caused by,
directly or indirectly, forces beyond its control, including, without limitation,
strikes, work stoppages, accidents, acts of war or terrorism, civil or military
disturbances, nuclear or natural catastrophes or acts of God, and interruptions,
loss or malfunctions of utilities, communications or computer (software and
hardware) services; it being understood that the Trustee shall use reasonable
efforts which are consistent with accepted practices in the banking industry to
resume performance as soon as practicable under the circumstances.”

     SECTION 303 Application of Seventh Supplemental Indenture.

     Except as provided in Section 302 hereof, each and every term and condition contained in this
Seventh Supplemental Indenture that modifies, amends or supplements the terms and conditions of the
Indenture shall apply only to Floating Rate Senior Notes established hereby and not to any other
series of Bonds established under the Indenture. Except as specifically amended and supplemented
by, or to the extent inconsistent with, this Seventh Supplemental Indenture, the Indenture shall
remain in full force and effect and is hereby ratified and confirmed.

     SECTION 304 Effective Date of Seventh Supplemental Indenture.

     This Seventh Supplemental Indenture shall be effective upon the execution and delivery hereof
by each of the parties hereto.

     SECTION 305 Counterparts.

     This Seventh Supplemental Indenture may be executed in any number of counterparts, each of
which so executed shall be deemed to be an original, but all such counterparts shall together
constitute but one and the same instrument.

5

 

     IN WITNESS WHEREOF, the parties hereto have caused this Seventh Supplemental Indenture to be
duly executed by their respective officers hereunto duly authorized, all as of the day and year
first above written.

	 	 	 	 	 
	 	PACIFIC GAS AND ELECTRIC COMPANY,

as Issuer

 	 
	 	By:  	/s/ Nicholas M. Bijur
 	 
	 	 	Name:  	Nicholas M. Bijur 	 
	 	 	Title:  	Treasurer 	 
	 
	 	THE BANK OF NEW YORK MELLON TRUST

COMPANY, N.A.,

as Trustee

 	 
	 	By:  	/s/ Teresa Petta
 	 
	 	 	Name:  	Teresa Petta 	 
	 	 	Title:  	Vice President 	 
	 

Signature page to Seventh Supplemental Indenture

 

 

EXHIBIT A

FORM OF FLOATING RATE SENIOR NOTES DUE JUNE 10, 2010

     THIS SENIOR NOTE IS A BOND AND A GLOBAL BOND WITHIN THE MEANING OF THE INDENTURE HEREINAFTER
REFERRED TO AND IS REGISTERED IN THE NAME OF A DEPOSITARY OR A NOMINEE THEREOF. UNLESS AND UNTIL
IT IS EXCHANGED IN WHOLE OR IN PART FOR SENIOR NOTES IN DEFINITIVE FORM, THIS SENIOR NOTE MAY NOT
BE TRANSFERRED EXCEPT AS A WHOLE BY THE DEPOSITARY TO A NOMINEE OF THE DEPOSITARY OR BY A NOMINEE
OF THE DEPOSITARY TO THE DEPOSITARY OR ANOTHER NOMINEE OF THE DEPOSITARY OR BY THE DEPOSITARY OR
ANY SUCH NOMINEE TO A SUCCESSOR DEPOSITARY OR A NOMINEE OF SUCH SUCCESSOR DEPOSITARY.

     UNLESS THIS SENIOR NOTE CERTIFICATE IS PRESENTED BY AN AUTHORIZED REPRESENTATIVE OF THE
DEPOSITORY TRUST COMPANY, A NEW YORK CORPORATION (“DTC”), TO THE COMPANY OR ITS AGENT FOR
REGISTRATION OF TRANSFER, EXCHANGE OR PAYMENT, AND ANY SENIOR NOTE CERTIFICATE ISSUED IS REGISTERED
IN THE NAME OF CEDE & CO. OR IN SUCH OTHER NAME AS IS REQUESTED BY AN AUTHORIZED REPRESENTATIVE OF
DTC (AND ANY PAYMENT IS MADE TO CEDE & CO. OR TO SUCH OTHER ENTITY AS IS REQUESTED BY AN AUTHORIZED
REPRESENTATIVE OF DTC), ANY TRANSFER, PLEDGE OR OTHER USE HEREOF FOR VALUE OR OTHERWISE BY OR TO
ANY PERSON IS WRONGFUL INASMUCH AS THE REGISTERED OWNER HEREOF, CEDE & CO., HAS AN INTEREST HEREIN.

     THE FOLLOWING SUMMARY OF TERMS IS SUBJECT TO THE INFORMATION SET FORTH ON THE REVERSE HEREOF:

	 	 	 	 	 
	PRINCIPAL AMOUNT :

	 	ORIGINAL ISSUE DATE:
	 	INTEREST RATE: 3-MONTH LIBOR
	$500,000,000

	 	June 11, 2009
	 	PLUS 0.95 % PER ANNUM
	 
	 	 	 	 
	MATURITY DATE:

	 	INTEREST PAYMENT DATES:
	 	THIS SENIOR NOTE IS A:
	June 10, 2010

	 	September 10, 2009, December 10, 2009,
	 	þ Global Book-Entry Bond
	 

	 	March 10, 2010 and the Maturity Date
	 	o Certificated Bond
	 
	 	 	 	 
	REGISTERED OWNER: Cede & Co., as
nominee of The
Depository Trust
Company
	 	 	 	 

A-1

 

PACIFIC GAS AND ELECTRIC COMPANY

FLOATING RATE SENIOR NOTES DUE JUNE 10, 2010

(Floating Rate)

			
	 	 	 
	No. R-1

CUSIP No: 694308 GR2
	 	 Principal
Amount: $500,000,000

     PACIFIC GAS AND ELECTRIC COMPANY, a corporation duly organized and existing under the laws of
the State of California (herein called the “Company,” which term includes any successor Person
pursuant to the applicable provisions of the Indenture hereinafter referred to), for value
received, hereby promises to pay to Cede & Co., as nominee for The Depository Trust Company, or
registered assigns, the Principal Amount stated above on the Maturity Date stated above, and to pay
interest thereon from and including the Original Issue Date stated above or, in the case of a
Floating Rate Senior Note Due June 10, 2010 issued upon the registration of transfer or exchange,
from and including the most recent Interest Payment Date to which interest has been paid or duly
provided for, quarterly in arrears on the Interest Payment Dates set forth above and on the
Maturity Date stated above until the principal hereof is paid or made available for payment. The
interest so payable, and punctually paid or duly provided for, on any Interest Payment Date will,
as provided in such Indenture, be paid to the Person in whose name this Floating Rate Senior Note
Due June 10, 2010 (this “Senior Note,” and together with all other Floating Rate Senior Notes Due
June 10, 2010 (the “Senior Notes”) (or one or more Predecessor Bonds) is registered at the close of
business on the Regular Record Date for such interest, which shall be the 15th day preceding such
Interest Payment Date; provided, however, that interest payable at the Maturity Date will be paid
to the Person to whom principal is payable. Any such interest not so punctually paid or duly
provided for will forthwith cease to be payable to the Holder on such Regular Record Date and may
either be paid to the Person in whose name this Senior Note (or one or more Predecessor Bonds) is
registered at the close of business on a Special Record Date for the payment of such Defaulted
Interest to be fixed by the Trustee, notice whereof shall be given to Holders of Senior Notes not
less than 10 days prior to such Special Record Date, or be paid at any time in any other lawful
manner not inconsistent with the requirements of the Indenture and any securities exchange, if any,
on which the Senior Notes may be listed, and upon such notice as may be required by any such
exchange, all as more fully provided in said Indenture.

     Payments of interest on this Senior Note will include interest accrued to but excluding the
respective Interest Payment Dates. Interest payments for this Senior Note shall be computed and
paid on the basis of a 360-day year and the actual days elapsed.

     Payment of principal of, premium, if any, and interest on Senior Notes shall be made in such
coin or currency of the United States of America as at the time of payment is legal tender for
payment of public and private debts. Payments of principal of, premium, if any, and interest on
the Senior Notes represented by a Global Bond shall be made by wire transfer of immediately
available funds to the Holder of such Global Bond, provided that, in the case of payments of

A-2

 

principal and premium, if any, such Global Bond is first surrendered to the Paying Agent. If
any of the Senior Notes are no longer represented by a Global Bond, (i) payments of principal,
premium, if any, and interest due on the Maturity Date of such Senior Notes shall be made at the
office of the Paying Agent upon surrender of such Senior Notes to the Paying Agent, and (ii)
payments of interest shall be made, at the option of the Company, subject to such surrender where
applicable, (A) by check mailed to the address of the Person entitled thereto as such address shall
appear in the Bond Register or (B) by wire transfer to registered Holders of at least $10,000,000
in principal amount of Senior Notes at such place and to such account at a banking institution in
the United States as such Holders may designate in writing to the Trustee at least sixteen (16)
days prior to the date for payment.

     REFERENCE IS HEREBY MADE TO THE FURTHER PROVISIONS OF THIS SENIOR NOTE SET FORTH ON THE
REVERSE HEREOF, WHICH FURTHER PROVISIONS SHALL FOR ALL PURPOSES HAVE THE SAME EFFECT AS IF SET
FORTH AT THIS PLACE.

     Unless the certificate of authentication hereon has been executed by the Trustee referred to
on the reverse hereof by manual signature, this Senior Note shall not be entitled to any benefit
under the Indenture or be valid or obligatory for any purpose.

A-3

 

In Witness Whereof, the Company has caused this instrument to be duly executed.

Dated: June 11, 2009

	 	 	 	 	 
	 	PACIFIC GAS AND ELECTRIC COMPANY

 	 
	 	By:  	
 	 
	 	 	Name:  	Christopher P. Johns 	 
	 	 	Title:  	Senior Vice President, Financial
Services 	 
	 
	 	 	 
	 	By:  	
 	 
	 	 	Name:  	Nicholas M. Bijur 	 
	 	 	Title:  	Treasurer 	 

A-4

 

	 	 	 	 	 

TRUSTEE’S CERTIFICATE OF AUTHENTICATION

     This Senior Note is one of the Bonds of the series designated as Bonds of the Twenty-Eighth
Series referred to in the within-mentioned Indenture.

     Dated: June 11, 2009

	 	 	 	 	 
	 	THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., As
Trustee

 	 
	 	By:  	
 	 
	 	 	Authorized Signatory 	 
	 	 	 	 
	 

A-5

 

Reverse of Senior Note

     This Floating Rate Senior Note Due June 10, 2010 is one of a duly authorized issue of Bonds
of the Company, issued and issuable in one or more series under an Amended and Restated Indenture,
dated as of April 22, 2005 (the “Base Indenture”), as supplemented by a First Supplemental
Indenture, dated as of March 13, 2007 (the “First Supplemental Indenture”), as further supplemented
by a Second Supplemental Indenture, dated as of December 4, 2007 (the “Second Supplemental
Indenture”), a Third Supplemental Indenture, dated as of March 3, 2008 (the “Third Supplemental
Indenture”), a Fourth Supplemental Indenture, dated as of October 21, 2008 (the “Fourth
Supplemental Indenture”), a Fifth Supplemental Indenture, dated as of November 18, 2008 (the “Fifth
Supplemental Indenture”), a Sixth Supplemental Indenture, dated as of March 6, 2009 (the “Sixth
Supplemental Indenture”), and a Seventh Supplemental Indenture, dated as of June 11, 2009 (the
“Seventh Supplemental Indenture,” and together with the Base Indenture, the First Supplemental
Indenture, the Second Supplemental Indenture, the Third Supplemental Indenture, the Fourth
Supplemental Indenture, the Fifth Supplemental Indenture, the Sixth Supplemental Indenture and the
Seventh Supplemental Indenture and with all additional indentures supplemental thereto, and any
constituent instruments establishing the terms of particular Bonds, being herein called the
“Indenture”), between the Company and The Bank of New York Mellon Trust Company, N.A. (formerly The
Bank of New York Trust Company, N.A.), as Trustee (herein called the “Trustee,” which term includes
any successor trustee under the Indenture), and reference is hereby made to the Indenture for a
description of the respective rights, limitations of rights, duties and immunities of the Company,
the Trustee and the Holders of Bonds thereunder and of the terms and conditions upon which Bonds
are, and are to be, authenticated and delivered. This Senior Note is a Bond within the meaning of
the Indenture and is one of the Bonds of the twenty-eighth series designated as the Floating Rate
Senior Note Due June 10, 2010 established by the Company under the Indenture. The acceptance of
this Senior Note shall be deemed to constitute the consent and agreement by the Holder hereof to
all of the terms and provisions of the Indenture.

     The interest rate on the Senior Notes will be reset quarterly on September 10, 2009, December
10, 2009 and March 10, 2010 (each, an “Interest Reset Date”). The Senior Notes will bear interest
at a per annum rate equal to three-month LIBOR (as defined below) for the applicable Interest Reset
Period or Initial Interest Period (each as defined below) plus 0.95% (95 basis points). The
interest rate for the Initial Interest Period will be three-month LIBOR, determined as of two
London Business Days prior to the Original Issue Date, plus 0.95% (95 basis points) per annum.

     The “Initial Interest Period” will be the period from and including the Original Issue Date to
but excluding the initial Interest Reset Date. Thereafter, each “Interest Reset Period” will be the
period from and including an Interest Reset Date to but excluding the immediately succeeding
Interest Reset Date; provided that the final Interest Reset Period for the Senior Notes will be the
period from and including the Interest Reset Date immediately preceding the Maturity Date of such
Senior Notes to but excluding the Maturity Date.

     If any Interest Reset Date would otherwise be a day that is not a Business Day, the Interest
Reset Date will be postponed to the immediately succeeding day that is a Business Day,

A-6

 

except that if that Business Day is in the immediately succeeding calendar month, the Interest
Reset Date shall be the immediately preceding Business Day.

     The interest rate in effect on each day will be (i) if that day is an Interest Reset Date, the
interest rate determined as of the Interest Determination Date (as defined below) immediately
preceding such Interest Reset Date or (ii) if that day is not an Interest Reset Date, the interest
rate determined as of the Interest Determination Date immediately preceding the most recent
Interest Reset Date or the Original Issue Date, as the case may be.

     The interest rate applicable to each Interest Reset Period commencing on the related Interest
Reset Date, or the Original Issue Date in the case of the Initial Interest Period, will be the rate
determined as of the applicable Interest Determination Date. The “Interest Determination Date” will
be the second London Business Day immediately preceding the Original Issue Date, in the case of the
initial Interest Reset Period, or thereafter the applicable Interest Reset Date. With respect to
any Interest Determination Date, the Calculation Agent will determine three-month LIBOR in
accordance with the following provisions:

     (i) LIBOR is the rate for deposits in U.S. dollars for the 3-month period which appears on
Reuters Screen LIBOR01 Page (as defined below) at approximately 11:00 a.m., London time, on the
applicable Interest Determination Date. “Reuters Screen LIBOR01 Page” means the display designated
on page “LIBOR01” on Reuters Screen (or such other page as may replace the LIBOR01 page on that
service, any successor service or such other service or services as may be nominated by the British
Bankers’ Association for the purpose of displaying London interbank offered rates for U.S. dollar
deposits). If no rate appears on Reuters Screen LIBOR01 Page, LIBOR for such Interest Determination
Date will be determined in accordance with the provisions of paragraph (ii) below.

     (ii) With respect to an Interest Determination Date on which no rate appears on Reuters Screen
LIBOR01 Page as of approximately 11:00 a.m., London time, on such Interest Determination Date, the
Calculation Agent shall request the principal London offices of each of four major reference banks
(which may include affiliates of the underwriters) in the London interbank market selected by the
Calculation Agent (after consultation with the Company) to provide the Calculation Agent with a
quotation of the rate at which deposits of U.S. dollars having a three-month maturity, commencing
on the second London Business Day immediately following such Interest Determination Date, are
offered by it to prime banks in the London interbank market as of approximately 11:00 a.m., London
time, on such Interest Determination Date in a principal amount equal to an amount of not less than
U.S. $1,000,000 that is representative for a single transaction in such market at such time. If at
least two such quotations are provided, LIBOR for such Interest Determination Date will be the
arithmetic mean of such quotations as calculated by the Calculation Agent. If fewer than two
quotations are provided, LIBOR for such Interest Determination Date will be the arithmetic mean of
the rates quoted as of approximately 11:00 a.m., New York City time, on such Interest Determination
Date by three major banks (which may include affiliates of the underwriters) selected by the
Calculation Agent (after consultation with the Company) for loans in U.S. dollars to leading
European banks having a three-month maturity commencing on the second London Business Day
immediately following such Interest Determination Date and in a principal amount equal to an amount
of not less than U.S. $1,000,000 that is representative for a single transaction in such market at
such time;

A-7

 

provided, however, that if the banks selected as aforesaid by the Calculation Agent are not
quoting such rates as mentioned in this sentence, LIBOR for such Interest Determination Date will
be LIBOR determined with respect to the immediately preceding Interest Determination Date.

     All percentages resulting from any calculation of any interest rate for the Senior Notes will
be rounded, if necessary, to the nearest one hundred thousandth of a percentage point, with five
one-millionths of a percentage point rounded upward (e.g., 9.876545% (or .09876545) would be
rounded to 9.87655% (or .0987655), and all dollar amounts will be rounded to the nearest cent, with
one-half cent being rounded upward.

     Promptly upon such determination, the Calculation Agent will notify the Company and the
Trustee (if the Calculation Agent is not the Trustee) of the interest rate for the new Interest
Reset Period. Upon request of a Holder of the Senior Notes, the Calculation Agent will provide to
such Holder the interest rate in effect on the date of such request and, if determined, the
interest rate for the next Interest Reset Period.

     All calculations made by the Calculation Agent for the purposes of calculating interest on the
Senior Notes shall be conclusive and binding on the Holders of the Senior Notes and the Company,
absent manifest errors.

     “Business Day” means any day (1) that is not a Saturday or Sunday and that is not a day on
which banking institutions are authorized or obligated by law or executive order to close in The
City of New York and, for any place of payment outside of The City of New York, in such place of
payment, and (2) that is also a “London Business Day”, which is a day on which dealings in deposits
in U.S. dollars are transacted in the London interbank market.

     Interest will be payable on September 10, 2009, December 10, 2009 and March 10, 2010, and on
the Maturity Date (each an “Interest Payment Date”). In the event that any date on which interest
is payable on this Senior Note (other than the Maturity Date) is not a Business Day, then payment
of the interest payable on such date will be made on the next succeeding day that is a Business Day
(and without any interest or payment in respect of any such delay) with the same force and effect
as if made on the date the payment was originally payable, except that if such Business Day is in
the next succeeding calendar month, such Interest Payment Date shall be the immediately preceding
Business Day. If the Maturity Date falls on a day that is not a Business Day, the payment of
principal, premium, if any, and interest may be made on the next succeeding Business Day with the
same force and effect as if made on the date payment was originally payable, and no interest on
such payment shall accrue for the period from and after maturity.

     Unless otherwise specified on the face hereof, interest payments, if any, will be the amount
of interest accrued from and including the last date in respect of which interest has been paid or
duly provided for (or from and including the Original Issue Date stated above if no interest has
been paid or provided for with respect to this Senior Note) to but excluding the Interest Payment
Date or the Maturity Date. Accrued interest hereon from the Original Issue Date stated above or
from the last date to which interest hereon has been paid is calculated by multiplying the face
amount hereof by an accrued interest factor. Such accrued interest factor is computed by adding
the interest factor calculated for each day from the Original Issue Date

A-8

 

stated above or from the last date to which interest shall have been paid, to the date for
which accrued interest is being calculated. The interest factor for each day shall be computed by
dividing the interest rate applicable to such day by 360. All percentages resulting from any
calculation hereon will be rounded to the nearest one hundred-thousandth of a percentage point,
with five-one millionths of a percentage point rounded upwards. For example, 9.876545% (or
 .09876545) would be rounded to 9.87655% (or .0987655). All dollar amounts used in or resulting
from any calculation hereon will be rounded to the nearest cent.

     The interest rate on the Senior Notes will in no event be higher than the maximum rate
permitted by California law as the same may be modified by United States law of general
applicability.

     This Senior Note shall not be subject to redemption prior to its Stated Maturity.

     As provided in the Indenture and subject to certain limitations therein set forth, this Senior
Note or any portion of the principal amount hereof will be deemed to have been paid for all
purposes of the Indenture and to be no longer Outstanding thereunder, and the Company’s entire
indebtedness in respect thereof will be satisfied and discharged, if there has been irrevocably
deposited with the Trustee or any Paying Agent (other than the Company), in trust, money in an
amount which will be sufficient and/or Eligible Obligations, the principal of and interest on which
when due, without regard to any reinvestment thereof, will provide moneys which, together with
money, if any, deposited with or held by the Trustee or such Paying Agent, will be sufficient to
pay when due the principal of and premium, if any, and interest on this Senior Note when due.

     If an Event of Default shall occur and be continuing, the Trustee or the Holders of not less
than 33% in aggregate principal amount of the Outstanding Bonds, considered as one class, may
declare the principal amount of all Bonds then Outstanding to be due and payable immediately by
notice in writing to the Company (and to the Trustee if given by Holders); provided, however, that
with respect to certain Events of Default relating to bankruptcy, insolvency and similar events,
the principal amount of all Bonds then Outstanding shall be due and payable immediately without
further action by the Trustee or the Holders.

     The Indenture permits, with certain exceptions as therein provided, the Company and the
Trustee to enter into one or more supplemental indentures for the purpose of adding any provisions
to, or changing in any manner or eliminating any of the provisions of, the Indenture with the
consent of the Holders of not less than a majority in aggregate principal amount of the Bonds at
the time Outstanding, considered as one class; provided, however, that if there shall be Bonds of
more than one series Outstanding under the Indenture and if a proposed supplemental indenture shall
directly affect the rights of the Holders of Bonds of one or more, but less than all, of such
series, then the consent only of the Holders of a majority in aggregate principal amount of the
Outstanding Bonds of all series so directly affected, considered as one class, shall be required;
and provided, further, that if the Bonds of any series shall have been issued in more than one
Tranche and if a proposed supplemental indenture shall directly affect the rights of the Holders of
Bonds of one or more, but less than all, of such Tranches, then the consent only of the Holders of
a majority in aggregate principal amount of the Outstanding Bonds of all Tranches so directly
affected, considered as one class, shall be required; and provided, further, that the

A-9

 

Indenture permits the Company and the Trustee to enter into one or more supplemental
indentures for certain purposes without the consent of any Holders of Bonds. The Indenture also
contains provisions permitting the Holders of a majority in aggregate principal amount of Bonds, on
behalf of the Holders of all such Bonds, to waive certain past defaults under the Indenture and
their consequences. Any such consent or waiver by the Holder of this Senior Note shall be
conclusive and binding upon such Holder and upon all future Holders of this Senior Note and of any
Senior Note issued upon the registration of transfer hereof or in exchange herefor or in lieu
hereof, whether or not notation of such consent or waiver is made upon this Senior Note.

     As provided in and subject to the provisions of the Indenture, the Holder of this Senior Note
shall not have the right to institute any proceeding with respect to the Indenture or for the
appointment of a receiver or trustee or for any other remedy thereunder, unless such Holder shall
have previously given the Trustee written notice of a continuing Event of Default, the Holders of
at least 33% in aggregate principal amount of the Bonds at the time Outstanding shall have made
written request to the Trustee to institute proceedings in respect of such Event of Default as
Trustee and offered the Trustee reasonable indemnity, and the Trustee shall not have received from
the Holders of at least a majority in aggregate principal amount of Bonds at the time Outstanding a
direction inconsistent with such written request, and shall have failed to institute any such
proceeding for 60 days after receipt of such notice, request and offer of indemnity. The foregoing
shall not apply to any suit instituted by the Holder of this Senior Note for the enforcement of any
payment of principal hereof or any premium or interest hereon on or after the respective due dates
expressed herein.

     No reference herein to the Indenture and no provision of this Senior Note or of the Indenture
shall alter or impair the obligation of the Company, which is absolute and unconditional, to pay
the principal of and any premium and interest on this Senior Note at the times, place and rate, and
in the coin or currency, herein prescribed.

     As provided in the Indenture and subject to certain limitations therein set forth, the
transfer of this Senior Note is registrable in the Bond Register, upon surrender of this Senior
Note for registration of transfer at the office or agency of the Company in any place where the
principal of and any premium and interest on this Senior Note are payable, duly endorsed by, or
accompanied by a written instrument of transfer in form satisfactory to the Company, the Trustee or
the Bond Registrar, as the case may be, duly executed by the Holder hereof or such Holder’s
attorney duly authorized in writing, and thereupon one or more new Senior Notes of like tenor, of
authorized denominations and for the same aggregate principal amount, will be issued to the
designated transferee or transferees.

     The Senior Notes are issuable only in registered form without coupons in denominations of
$1,000 and any integral multiple thereof. As provided in the Indenture and subject to certain
limitations therein set forth, Senior Notes are exchangeable for a like aggregate principal amount
of Senior Notes and of like tenor of a different authorized denomination, as requested by the
Holder surrendering the same.

     No service charge shall be made for any such registration of transfer or exchange, but the
Company may require payment of a sum sufficient to cover any tax or other governmental charge
payable in connection therewith.

A-10

 

     Prior to due presentment of this Senior Note for registration of transfer, the Company, the
Trustee and any agent of the Company or the Trustee may treat the Person in whose name this Senior
Note is registered as the owner hereof for all purposes, whether or not this Senior Note is
overdue, and neither the Company, the Trustee nor any such agent shall be affected by notice to the
contrary.

     This Senior Note shall be governed by, and construed and enforced in accordance with, the laws
of the State of California without regard to the principles of conflicts of laws thereunder, except
to the extent that the Trust Indenture Act shall be applicable.

     As provided in the Indenture, no recourse shall be had for the payment of the principal of,
premium, if any, or interest with respect to this Senior Note, or any part thereof, or for any
claim based hereon or otherwise in respect hereof, or of the indebtedness represented hereby, or
upon any obligation, covenant or agreement under the Indenture, against any incorporator,
shareholder, officer or director, as such, past, present or future, of the Company or of any
predecessor or successor corporation (either directly or through the Company or a predecessor or
successor corporation), whether by virtue of any constitutional provision, statute or rule of law
or by the enforcement of any assessment or penalty or otherwise; it being expressly agreed and
understood that the Indenture and all the Bonds are solely corporate obligations and that any such
personal liability is hereby expressly waived and released as a condition of, and as part of the
consideration for, the execution of the Indenture and the issuance of this Senior Note.

     All terms used in this Senior Note which are not defined herein shall have the meanings
assigned to them in the Indenture.

A-11

 

ASSIGNMENT FORM

To assign this Senior Note, fill in the form below: (I) or (we) assign and transfer this Senior
Note to

 
(Insert assignee’s soc. sec. or tax I.D. no.)

 

 

 

 

(Print or type assignee’s name, address and zip code)

	and irrevocably appoint 	 

	
to transfer this Senior Note on the books of the Company. The agent may substitute another to act
for him.
	 
	 	 	 

 

Date:                     

	 	 	 	 	 
	 

	 	Your signature:
	 	 
	 	 	(Sign exactly as your name appears on the face of this Senior
Note)

	 	 	 	 	 
	 

	 	Tax Identification No.: 		 
	 

	 	 	 	 

	 	 	 
	 

	 	SIGNATURE GUARANTEE:
	 
	 	 
	 

	 	 

	 

	 	Signatures must be guaranteed by an “eligible guarantor
institution” meeting the requirements of the Bond Registrar,
which requirements include membership or participation in the
Securities Transfer Agent Medallion Program (“STAMP”) or such
other “signature guarantee program” as may be determined by
the Bond Registrar in addition to, or in substitution for,
STAMP, all in accordance with the Securities Exchange Act of
1934, as amended.

A-12exv10w21

Exhibit 10.21

Confidential Materials omitted and filed separately with the

Securities and Exchange Commission. Asterisks denote omissions.

LICENSE, ROYALTY AND REFERRAL AGREEMENT

     This License, Royalty and Referral Agreement (this “Agreement”) is made as of the
8th day of June, 2009 by and between Intel Americas, Inc. (“Intel”) and LogMeIn,
Inc. on behalf of itself and its subsidiaries (“LMI”). Intel and LMI may be referred to
jointly as the “Parties.” This Agreement is made in connection with the Connectivity
Service and Marketing Agreement, dated as of December 26, 2007, by and between LMI and Intel (the
“CSM Agreement”).

     WHEREAS, pursuant to the CSM Agreement, certain software technology known as Intel® Remote PC
Assist Technology (“Intel RPAT”) that enables a service provider to perform remote
diagnostics on personal computers over encrypted network connection was developed;

     WHEREAS, the Parties want to enter into a collaboration to allow LMI to incorporate the Intel
RPAT technology into certain LMI Products (as defined below) for sale to independent software
vendors (ISVs), value-added resellers (VARs), Original Equipment Manufacturers (“OEMs”), Managed
Service Providers (“MSPs”) and other third parties, including without limitation, enterprise
customers (collectively, “LMI RPAT Customers”);

     WHEREAS, LMI also desires for Intel to market LMI Products to the Intel reseller and OEM
channel and is willing to pay Intel referral fees for any licenses resulting from Intel’s marketing
efforts;

     NOW THEREFORE, the Parties agree as follows:

1. Relationship to the CSM Agreement. The terms of the CSM Agreement shall not be
incorporated into this Agreement unless specifically referenced herein.

2. Definitions. The following capitalized terms shall have the meanings:

     “Derivative Work” means a derivative work as defined by 17 USC Section 101.

     “Licensed Technology” means the Intel technology described in Exhibit A.

     “LMI Products” means LMI’s Reach and/or Rescue products specified in Exhibit
B.

     “LMI Host-based Access Product” means LMI IT Reach (or its successor product), as
specified in Exhibit B.

     “LMI Console-based Access Product” means LMI Rescue (or its successor product), as
specified in Exhibit B.

Intel Confidential

1

 

3. License Grant.

     3.1 License. Subject to the terms and conditions of this Agreement, Intel grants LMI
a non-transferable (other than as provided otherwise herein or in the Agreement), non-exclusive,
worldwide, royalty bearing, perpetual (subject to Section 7 (“Term and Termination”) below)
non-sublicenseable (except as permitted under Section 3.1(b) below) license to:

(a) License to Reproduce and Modify: under Intel’s copyrights, (i) reproduce a
reasonable number of copies of the Licensed Technology for internal use only to develop LMI
Products which incorporate the Licensed Technology and (ii) to create Derivative Works
(“Derived Code”) of the Licensed Technology solely to the extent necessary to
enable the Licensed Technology to be incorporated into and inter-operate with LMI Products
solely as a component incorporated into LMI Products (and not as a stand-alone product), in
each case such reproduction or creation of Derivative Works to occur only on any LMI
premises or any remote locations if completed remotely using LMI’s internal encrypted
network (unless Intel pre-approves any exceptions in writing); and

(b) License to Distribute: under Intel’s copyrights to distribute, the Licensed
Technology, and under Intel Licensed Patent Claims to make, have made (if made by
sub-contractors LMI will ensure each such sub-contractor agrees to written confidentiality
provisions no less restrictive that the provisions contained herein and, if such
sub-contractor is working outside any LMI premises or via any remote locations not using
LMI’s internal encrypted network, LMI will ensure that Intel pre-approves the use of such
sub-contractor in writing), use, sell, offer for sale and import the Licensed Technology,
in each case, exclusively in object code form, provided that:

     (1) the copyright license may be licensed to end-users solely for use with the LMI
Products under an end user license that meets the minimum terms set forth in Exhibit
D; and

     (2) foregoing patent licenses (as set forth in (b) above) shall not apply to any
modifications or additions to the Licensed Technology made by LMI or any sublicensees in
creating the Derived Code.

As used in this Section, “Licensed Patent Claims” means those claims of Intel’s
patents that are infringed by the Licensed Technology alone and not in combination with any
other products, in its unmodified form as furnished by Intel to LMI.

     3.2 Feedback. To the extent LMI provides comments, suggestions or other feedback
directly on and directly related to the Licensed Technology (“Feedback”), LMI hereby grants
to Intel and Intel accepts a worldwide, non-exclusive, perpetual, irrevocable, royalty-free
license, with the right to sublicense, under its intellectual

Intel Confidential

2

 

property rights to the Feedback to incorporate or otherwise utilize Feedback as provided by
LMI to Intel in the design of Intel products and to design, debug, display, perform, copy, make,
have made, use, sell, and otherwise dispose of and support Intel’s and its sublicensees’ products
and documentation embodying such Feedback in any manner and via any media Intel chooses. Any and
all Feedback shall be considered the Confidential Information of LMI and the confidentiality
provisions referenced at Section 11 apply to any Feedback, except to the extent reasonably
necessary for Intel to implement the Feedback provided by LMI hereunder (even in this event Intel
will use commercially reasonable efforts to maintain the confidentiality of such Confidential
Information). Except for indemnification of copyright and trade secret claims, the indemnification
provisions of Section 10 shall not in any way apply to Feedback, Intel’s use of Feedback and/or LMI
providing of Feedback.

     3.3 No Other Licenses and Rights. Except as expressly provided in Section 3.1, no
other license or right is granted to LMI to any Intel patents, copyrights, mask works, trade
secrets, or other intellectual property under this Agreement, expressly or by implication,
estoppel, statute or otherwise. Except as expressly provided in Section 3.2, no other license or
right is granted to Intel to any LMI patents, copyrights, mask works, trade secrets, or other
intellectual property under this Agreement, expressly or by implication, estoppel, statute or
otherwise.

     3.4 Ownership. Intel and/or its suppliers retain all right, title and interest in the
Licensed Technology, as such are supplied by Intel and/or its suppliers under this Agreement, and
all copies thereof, in whole or in part. Any Derived Code developed by LMI shall be owned by LMI,
subject to Intel’s ownership to the Licensed Technology. LMI acknowledges Intel’s and its
suppliers’ assertion of copyright, trademark, patent, trade secret and any other intellectual
property rights in the Licensed Technology supplied by Intel and/or its suppliers under this
Agreement. LMI and/or its suppliers retain all right, title and interest in the LMI Products, as
such are supplied by LMI and/or its suppliers under this Agreement, and all copies thereof, in
whole or in part. Intel acknowledges LMI’s and its suppliers’ assertion of copyright, trademark,
patent, trade secret and any other intellectual property rights in the LMI Products.

4. Royalty Fees.

     4.1 Royalties for Host-based Access Products. In consideration for the license granted
under Section 3, LMI agrees to pay Intel royalties as described on Exhibit C in connection
with the sale by LMI of LMI Host-based Access Products that include a license to use the Licensed
Technology.

     4.2 Royalties for Console-based Access Products. In consideration for the license
granted under Section 3, LMI agrees to pay to Intel royalties as described on Exhibit C, in
connection with the sale by LMI of LMI Console-based Access Products that include a license to use
the Licensed Technology.

     4.3 Quarterly Report. Unless otherwise agreed by the parties in writing, within

Intel Confidential

3

 

thirty (30) days from the end of each calendar quarter, LMI shall submit a report (using a
template to be provided by Intel and reasonably acceptable to LMI) to Intel specifying the
calculation of the royalties, if any, due to Intel, accompanied by payment of the amount due, if
any.

     4.4 Extent of LMI’s Obligations. Intel acknowledges that LMI does not, through this
Agreement, assume any obligation to sell any host-based access products that include Intel RPAT or
to sell Intel RPAT to any customers of LMI Products or services.

5. Referral and Referral Fees.

     5.1 Referrals. Intel may, in its discretion, refer certain Pre-Qualified LMI RPAT
Customers (as defined below) to LMI so that LMI can promote LMI Products to such Pre-Qualified LMI
RPAT Customers. Intel shall identify and refer Pre-Qualified LMI RPAT Customers to LMI by sending
LMI a written notice (by email or otherwise) identifying a specific LMI RPAT Customer (a separate
written notice must be sent for each individual LMI RPAT Customer referred hereunder) as a referral
from Intel either prior to or concurrent with, or within seven (7) days after introducing LMI to
such LMI RPAT Customer, but in any event prior to LMI actually entering into any agreement with
such LMI RPAT Customer. If LMI does not receive notification as provided for herein, Intel will
not be entitled to any compensation in connection with such referral. For the purposes of this
Section 5, “Pre-Qualified LMI RPAT Customer” shall be LMI RPAT Customers who are Intel and OEM
channel partners or medium to large enterprise companies who are not existing LMI customers or
individuals or entities with which LMI currently has a contractual relationship to sell the
specific LMI Products purchased by the LMI RPAT Customers.

     5.2 Referral Acceptance. Upon receipt of a written referral from Intel, LMI will have
ten (10) business days to accept or reject the referral. LMI can accept or reject any referral for
any reason in its sole discretion. If LMI rejects a referral, it will provide Intel a written
reason for the rejection. As a condition to the access to a LMI Product by any LMI RPAT Customer or
end-user, LMI RPAT Customer or end-user will be required to agree to LMI’s standard terms and
conditions including a license to any software or other intellectual property to be transferred to
enable the use of the LMI Product.

     5.3 Extent of Intel’s referral obligations. LMI acknowledges that Intel does not,
through this Agreement, assume any obligation to refer any LMI RPAT Customer to LMI, nor does Intel
assume any liability in connection with LMI’s transactions with the LMI RPAT Customers. LMI shall
enter into a separate contract with the LMI RPAT Customers, should the LMI RPAT Customers chose to
purchase LMI Products.

     5.4 No Authority to Quote Pricing/Make Representations/Bind LMI. Intel does not have
the authority to quote pricing for LMI Products to any accepted or prospective LMI RPAT Customer
without written permission from LMI. Intel does not have the authority to make any representations
or warranties regarding any LMI Products

Intel Confidential

4

 

to any accepted or prospective LMI RPAT Customer. Intel is not authorized to assume or create
any obligation or responsibility, express or implied, on behalf of, or in the name of, LMI or to
bind LMI in any manner, nor does Intel assume any liability in connection with LMI’s relationship
with any accepted or prospective LMI RPAT Customer. LMI shall enter into a separate contract with
any LMI RPAT Customer should any such LMI RPAT Customer purchase any LMI Products.

     5.5 Reporting Obligations. LMI shall inform Intel of any agreement concluded with a
LMI RPAT Customer referred to LMI by Intel under this Agreement, and at the request of Intel,
present Intel with a copy of the relevant invoice showing the completed transaction. Unless
otherwise agreed by the parties in writing, within thirty (30) days from the end of each calendar
quarter, LMI shall, upon the request of Intel, submit a report to Intel specifying the status of
the leads referred by Intel over the preceding quarter.

     5.6 Referral Fees. Intel is entitled to a Referral Fee (payable on a quarterly basis)
on the LMI Products licensed to a LMI RPAT Customer in accordance with the provisions set forth
herein and in Exhibit C for all transactions that are initiated, negotiated and/or closed
by LMI with a LMI RPAT Customer within nine (9) months commencing on the date Intel first
introduces LMI to the LMI RPAT Customer (“Referral Period”).

     5.7 Result of Termination/Expiration. Upon any termination or expiration of this
Agreement or the CSM Agreement, LMI may continue to engage in transactions and communications with
any LMI RPAT Customer or customers referred to LMI hereunder with no obligation or fees paid
hereunder, provided such transactions do not involve the future licensing of Licensed Technology.
In the event of termination of this Agreement pursuant to Section 7, other than a termination for
cause under Section 7.2, the parties agree, to extend the licenses described in this Agreement for
a reasonable period of time, but no longer than twelve (12) months from the date of the Licensed
Technology is first distributed to the LMI RPAT Customer to allow for the continued use of the
Licensed Technology during any period of transition (the “License Extension”). The parties
agree to use commercially reasonable efforts to limit the term of any such transition period and
therefore the term of the License Extension. The confidentiality and other proprietary rights
provisions of this Agreement will continue throughout any License Extension and after termination
of this Agreement. During the term of any License Extension, neither party shall have any
obligation to deliver any enhancements or updates to the Licensed Technology, however, Intel will
remain obligated to provide commercially reasonable support for the Licensed Technology, including
bug fixes, during the License Extension, unless otherwise agreed to in writing by the parties.

     5.8 Expenses. Intel shall be responsible for all of its own expenses regarding its
performance of its obligations under this Agreement, including any and all travel and
entertainment, marketing, sales, advertising expenses and the like. LMI will not reimburse Intel
for any of these expenses or costs. LMI shall be responsible for all of its own expenses regarding
its performance of its obligations under this Agreement,

Intel Confidential

5

 

including any and all travel and entertainment, marketing, sales, advertising expenses and the
like. Intel will not reimburse LMI for any of these expenses or costs.

6. Marketing.

     6.1 Attribution. The LMI Products containing the Licensed Technology will be
LMI-branded with the Intel attribution as follows: “Powered by Intel ® Remote PC Assist
Technology.” Use of the Intel mark shall be in accordance with the terms set out in Exhibit
E. LMI shall use this attribution only on those LMI Products that actually contain the
Licensed Technology. LMI acknowledges Intel’s exclusive rights to the Intel® mark and all goodwill
associated therewith, and acknowledges that any and all use of the Intel® mark inures to the sole
benefit of Intel. LMI shall not challenge Intel’s exclusive ownership rights in and to the Intel®
mark, nor take action inconsistent with Intel’s rights in the Intel® mark. LMI shall not adopt,
use, apply to register and/or register as its own trademark(s) any word(s) or design(s) confusingly
similar to or that dilute(s) the Intel® mark. Intel makes no representations or warranties of any
kind respecting the Intel® mark or the name Intel® Remote PC Assist Technology, including the
validity of Intel’s rights in any country, and expressly disclaims any and all warranties that
might otherwise be implied by applicable law.

     6.2 Public Announcement. Should LMI desire a public announcement, Intel may, at
Intel’s discretion, provide a quotation for the LMI announcement. Such press release must be
approved by both Parties prior to its release.

7. Term and Termination.

     7.1 Term. The term of this Agreement shall commence on the Effective Date first set
forth above and shall remain in effect for a period of one (1) year, unless terminated in
accordance with the provisions herein or if the CSM Agreement is terminated or expires, at which
time this Agreement will immediately terminate, or unless this Agreement is renewed by mutual
agreement.

     7.2 Termination for Cause and Immediate Termination. Either Party may terminate this
Agreement for breach of this Agreement or the CSM Agreement upon written notice to the breaching
Party in the event that the breaching Party fails to cure such breach within forty five (45) days
of its receipt of written notice by the non-breaching Party identifying such breach. This
Agreement may be immediately terminated upon notice at either Party’s option if (a) the other Party
is dissolved; (b) the other Party is the subject of a petition filed in bankruptcy under Chapter 7,
which is still pending sixty (60) days after filing and notice to the other Party; (c) the other
Party is adjudicated as bankrupt or insolvent; (d) the other Party makes a general assignment for
the benefit of creditors or an arrangement pursuant to any bankruptcy law; (e) if a receiver is
appointed to take charge of the affairs and/or assets of the other Party, which is still pending
sixty (60) days after filing and notice to the other Party; (f) in the event of the other Party’s
uncured breach of the confidentiality, security or legal compliance requirements in of this
Agreement; or (g) in the event of an LMI Change of Control or an
assignment without consent pursuant to Section 11.

Intel Confidential

6

 

     7.3 Termination for Convenience. Either party may terminate this Agreement at any time
for any reason or no reason with forty-five (45) days prior written notice to the other party.

     7.4 Effect of Termination/Expiration. Upon termination by either party or expiration
of this Agreement, Intel will no longer refer and LMI will no longer accept any Referrals and LMI’s
obligations to pay any Referral fees pursuant to Section 5 shall terminate.

8. Disclaimer and Limitation of Liability.

     8.1 Disclaimer of Warranties. EXCEPT AS SPECIFICALLY STATED IN THIS AGREEMENT, ALL
INFORMATION, FEEDBACK, SERVICES, DOCUMENTATION AND PRODUCTS, SERVICES OR SOLUTIONS PROVIDED BY THE
PARTIES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

     8.2 Limitation. THE PARTIES SHALL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL OR OTHER INDIRECT DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS
OF REPLACEMENT PRODUCTS, SOLUTIONS OR SERVICE, OR LOSS OR DAMAGE TO INFORMATION OR DATA ARISING OUT
OF THE USE OR INABILITY TO USE THE COMPONENTS, EVEN IF THE PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR BREACH OF CONFIDENTIALITY OBLIGATIONS UNDER SECTION 11, IN
NO EVENT SHALL EITHER PARTY’S AGGREGATE LIABILITY OR OBLIGATION UNDER THIS AGREEMENT EXCEED THE
TOTAL AMOUNT OF REVENUE OR PAYMENTS ACTUALLY RECEIVED BY INTEL PURSUANT TO THE TERMS OF THIS
AGREEMENT.

     8.3 Essence of the Agreement. ALL DISCLAIMERS, LIMITATIONS OF WARRANTIES AND DAMAGES,
AND CONFIDENTIAL COMMITMENTS SET FORTH IN THIS AGREEMENT OR OTHERWISE EXISTING AT LAW (1) ARE OF
THE ESSENCE OF THE AGREEMENT OF THE PARTIES, AND (2) SURVIVE ANY TERMINATION, EXPIRATION OR
RESCISSION OF THIS AGREEMENT.

     8.4 High Risk Activities. The LMI Products and services and Intel Licensed Technology
are not fault-tolerant and are not designed, manufactured or intended for use or resale as control
equipment in hazardous environments requiring fail-safe performance, such as in the operation of
nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life
support machines or weapon

Intel Confidential

7

 

systems in which the failure of the User Interface Software could lead directly to death,
personal injury or severe physical or environmental damage (“High Risk Activities”).
Accordingly, the Parties specifically disclaim any express or implied warranty of fitness for High
Risk Activities.

9. Account Managers. Each Party agrees to assign an account manager to facilitate the
communication between the Parties and to monitor the progression of each Party’s obligations under
the Agreement. The assignment of each account manager will be in the sole discretion of the
assigning Party. Each Party, through the account managers, agrees to monthly meetings and/or
conference calls to review the status of the Solution and the other obligations under the Agreement
and address any issues that might arise.

10. Indemnification.

     10.1 Intellectual Property Indemnification. Each Party (“Indemnifying Party”)
agrees to indemnify, hold harmless and defend the other Party (“Indemnified Party”) from
any costs, expenses (including reasonable attorneys’ fees), losses, damages or liability incurred
because of actual or alleged infringement of any Canadian, U.S. or European Union patent,
copyright, trade secret, trademark, mask work, or other proprietary right arising out of any use of
any product, service, software, component or the like (“Items”) provided by the Indemnifying Party.
If a third party’s claim endangers or disrupts the Indemnified Party’s use of an Item, the
Indemnifying Party may, at its option, (a) obtain a license to continue use of the Item; (b) modify
the Item to avoid the infringement; or (c) replace the Item with a compatible, functionally
equivalent and non-infringing product. The Indemnifying Party will have no obligation under this
Section for any infringement to the extent that it arises out of or is based upon: (a) the
combination, operation, or use of the Item by the Indemnified Party if such infringement would have
been avoided but for such combination, operation, or use, except to the extent the services or
licensed programs are used as intended or such combination is contemplated hereunder; (b) designs,
requirements, or specifications for the Item, if the alleged infringement would not have occurred
but for such designs, requirements, or specifications to the extent such designs, specifications or
requirements are unique to the Indemnified Party and require customization; (c) use of the Item
outside of the scope of the license granted or as contemplated by this Agreement; (d) any
modification of the Item made by the Indemnified Party where such infringement would not have
occurred absent such modification unless or as contemplated by this Agreement; or (e) unauthorized
use of an Item. The foregoing states the entire set of obligations and remedies flowing between
Intel and LMI arising from any intellectual property claim by a third party. In no event will
either Party’s aggregate liability or obligation under this Section exceed the total amount of
revenue or payments actually received by LMI pursuant to the terms of this Agreement.

     10.2 Indemnification. Each Party (“Indemnifying Party”) agrees to indemnify,
hold harmless and defend the other Party (“Indemnified Party”) and any of its directors,
officers, employees, successors or assigns from and against all third party claims, causes of
action, disputes, damages, costs, charges and expenses, including reasonable attorney’s

Intel Confidential

8

 

fees and costs, arising from or related to (a) any breach of the terms of this Agreement; (b)
any fines or penalties resulting from any failure on the part of the Indemnifying Party to comply
with any applicable laws, rules, or regulations; and (c) any breach by the Indemnifying Party or
its agents or contractors of the Indemnified Party’s Confidential Information. The Indemnifying
Party’s indemnification obligations under this Agreement shall be limited to the aggregate amount
of revenue recognized by the Indemnifying Party under the terms of this Agreement. The
Indemnifying Party will have no liability or obligation to indemnify under this Agreement if the
liability is the result of or the fault of, in whole or in part, the Indemnified Party’s willful or
intentional conduct or gross negligence. The Indemnifying Party shall not be liable in any way for
any loss of revenues, profits, use of money, business or anticipated savings, goodwill or, without
limitation, for any indirect or consequential loss or damage suffered by the Indemnified Party or
any third party. The indemnification provided for in this Section shall be deemed the exclusive
remedy of each Party for any and all claims covered by this Section. In no event will either
Party’s aggregate liability or obligation under this Section exceed the total amount of payments
actually received by LMI pursuant to the terms of this Agreement.

     10.3 Duties Pertaining to Indemnification. The Indemnified Party shall provide to the
Indemnifying Party with prompt notice of any claim which the notifying Party believes falls within
the scope of this Section. The Indemnified Party’s failure to provide such prompt notice shall not
limit its rights under this Section, except when the Indemnifying Party is actually prejudiced by
the Indemnified Party’s failure to provide such prompt notice. The Indemnifying Party shall have
the right to control the defense and, if applicable, settlement of such claim, provided that in
defending or settling such claim, the Indemnifying Party shall not prejudice the rights or disclose
the Confidential Information of the Indemnified Party. Further, the Indemnifying Party shall not
agree to any settlement of any claim related to the Confidential Information of the Indemnified
Party without the written consent of Indemnified Party, which consent shall not be unreasonably
withheld. The Indemnified Party shall have the right to participate in the defense of any claims
at its expense.

11. Confidential Information

     11.1 Property of Disclosing Party. Confidential Information (as defined below) is the
sole property of the disclosing Party and its affiliates and constitutes confidential trade secrets
of the disclosing Party and its affiliates, to be held by the receiving Party in trust and solely
for the benefit of the disclosing Party and its affiliates. The receiving Party shall (a) maintain
in confidence all such information, including but not limited to the source code (other than as
provided for herein), (b) not disclose any such information to anyone except the receiving Party’s
employees, agents, and consultants on a need-to-know basis (and who have been informed of and
acknowledge their obligation to be bound by the terms of these confidentiality terms), and (c) not
use the Confidential Information for any purpose other than in connection with this Agreement. All
Confidential Information shall remain the sole property of the disclosing Party. Both Parties
agree that, except as required in the performance of its obligations to the other

Intel Confidential

9

 

Party and as permitted by the disclosing Party, neither Party hereto shall publish, reproduce,
disclose or make any use of any such Confidential Information unless or until:

     • such Confidential Information becomes generally known to the public other than
by a breach of this provision by the receiving Party, its employees or affiliates;

     • such Confidential Information becomes known to the receiving Party from a
source other than the disclosing Party or its affiliates, other than by the breach of an
obligation of confidentiality owed to the disclosing Party or its affiliates, or other than
by a third party acting to assist the disclosing Party or its affiliates and/or the
receiving Party regarding this Agreement;

     • such Confidential Information is independently developed by an employee or
affiliate of the receiving Party not having had access to such Confidential Information
prior to such development;

     • the disclosing Party authorizes the publication or disclosure of such
information in writing;

     • such information is required to be disclosed in any public company filing with
the U.S. Securities and Exchange Commission; or

     • as may be required by law to be disclosed; but if permitted by the
governmental agency seeking or ordering disclosure, the receiving Party shall first give a
minimum of ten (10) days’ prior written notice to the disclosing Party so that the
disclosing Party may seek a protective order requiring that the information and/or
documents to be disclosed be used only for the purposes for which such order was issued.

     11.2 Standard of Care. Both Parties agree to take at least the same precautions to
ensure the protection, confidentiality and security of the Confidential Information entrusted to it
and to satisfy its obligations under this Agreement as it would to protect its own confidential
information, but in no event less than a reasonable standard. Both Parties shall also limit the
access to such Confidential Information to only those employees having a need to know, and such
employees shall be instructed concerning their obligations to maintain confidentiality. The
receiving Party shall return to the disclosing Party all Confidential Information, or destroy and
certify such destruction of all Confidential Information, promptly upon the disclosing Party’s
request.

     11.3 Damages. Both Parties acknowledge that monetary damages may not alone be a
sufficient remedy for unauthorized disclosure of Confidential Information and that either Party may
be entitled, without waiving any other rights or remedies, to such injunctive or equitable relief
as may be deemed proper by a court of competent jurisdiction. Further, both Parties acknowledge
and agree that if there is a breach or threatened breach of the provisions regarding
confidentiality, the disclosing Party may be

Intel Confidential

10

 

irrevocably harmed and may entitled to a temporary restraining order, injunction, and/or other
equitable relief against the commencement or continuance of such breach without the requirement of
posting a bond or proving injury as a condition of relief.

     11.4 Upon Termination. Upon termination of this Agreement: (a) each Party
shall promptly return or destroy the Confidential Information of the other Party together with all
copies within thirty (30) days of termination. The confidentiality obligations imposed by this
Agreement shall continue with respect to a particular item of Confidential Information until the
seventh anniversary of the disclosure of such Confidential Information pursuant to this Agreement;
provided, however, that the confidentiality obligations imposed by this Section
with respect to source code included in the Confidential Information shall continue in perpetuity.
This Agreement shall cover all Confidential Information disclosed by the Parties, even if disclosed
prior to the date hereof.

     11.5 Enforceability. In the event any one or more of the provisions of these
confidentiality terms shall be invalid, illegal or unenforceable in any respect, the validity,
legality and enforceability of the remaining provisions contained herein shall not in any way be
affected or impaired thereby.

     11.6 Application. The confidentiality obligations of this Section shall control in
lieu of and notwithstanding any proprietary or restrictive legends or statements inconsistent with
these confidentiality terms that may be associated with any particular information disclosed
hereunder.

     11.7 Surviving Obligations. The confidentiality obligations imposed by this Agreement
shall continue with respect to a particular item of Confidential Information until the seventh
anniversary of the disclosure of such Confidential Information pursuant to this Agreement;
provided, however, that the confidentiality obligations imposed by this Section
with respect to source code included in the Confidential Information shall continue in perpetuity.
This Agreement shall cover all Confidential Information disclosed by the Parties, even if disclosed
prior to the date hereof.

     11.8 Definition. “Confidential Information” shall mean any and all
confidential information provided by either Party (or its affiliates, employees, customers,
designees or agents) to the other Party (or its affiliates, employees, designees or agents),
whether furnished before or after the date of this Agreement and regardless of the manner in which
furnished, including but not limited to: (a) all information relating to business plans or
technology; (b) information related to any Internet sites operated by or on behalf of either Party
or its affiliates; (c) any and all data, content, information or technology related to any
proprietary information or other intellectual property or trade secrets owned by either Party; (d)
sales information and sales data (including, without limitation, information related to selling
techniques, pricing, commission structures, marketing plans, existing and potential customer lists
and customer orders and ordering practices); (e) customer information; (f) information about any
current, pending or future products and services to be offered to consumers or withdrawn from
distribution by either Party or

Intel Confidential

11

 

its affiliates; (g) planned and future promotions; (h) the business plans and forecasts of
either Party or its affiliates; (i) technical documentation, users’ documentation; (j) this
Agreement; (k) discussions and written communications between the Parties; and (l) any documents or
other items marked “Confidential” or specifically communicated by either Party or its affiliates as
“Confidential.”

     11.9 Independent Development. Notwithstanding the foregoing, this Agreement does not
preclude Intel or LMI from evaluating, acquiring from third parties not a party to this Agreement,
independently developing or marketing similar technologies or products, or making and entering into
similar arrangements with other companies. Neither Party is obligated by this Agreement to make
such products or technologies available to the other. An employee of either party may use this
information, for any purpose, including, for example, use in the independent development,
manufacture, promotion, sale and maintenance of its products and services; provided that this right
does not result in or amount to a license under any patents, copyrights, trademarks, or mask works
of the disclosing party.

12. Assignment. Neither Party shall delegate, subcontract, or assign any of its rights or
duties hereunder without the express written consent of the other Party; except that (1) Intel may
freely delegate, subcontract or assign any of its rights to its parent company, Intel Corporation,
or any of Intel Corporation’s majority-owned subsidiaries and (2) LMI may freely delegate,
subcontract or assign any of its rights to its parent company or any of LMI’s majority-owned
subsidiaries and LMI may assign its rights and delegate its duties hereunder in connection with a
merger, consolidation, spin-off, corporate reorganization, acquisition, sale of all or
substantially all its assets related to this Agreement or other Change of Control. In the event of
an LMI Change of Control or an assignment by LMI without the express written consent of Intel,
Intel shall have twenty (20) days from the receipt of notice of such an assignment or Change of
Control from LMI to terminate this Agreement in its entirety. If the Agreement is not terminated
by Intel as provided in this Section 11, the assignee shall be responsible for and perform all
obligations and duties of the assignor pursuant to and in accordance with the terms and conditions
of this Agreement. “Change of Control” means any merger, investment, stock transfer or
acquisition, asset transfer or acquisition, which has the effect of changing the ownership of the
referenced Party to this Agreement or any parent or subsidiary of the referenced Party by more than
fifty percent (50%).

13. Miscellaneous.

     13.1 Audits. LMI and Intel agree to make and to maintain until the expiration of
three (3) years after the last payment under this Agreement is due, sufficient books, records and
accounts regarding such Party’s activities hereunder in order to calculate and confirm payment
obligations hereunder. Each other Party shall have the right not more than once every twelve (12)
months to, through and only through an agent reasonably acceptable to the other Party, to examine
such books, records and accounts, upon reasonable notice and during normal business hours, to
verify such reports on the amount of payments made under this Agreement and compliance with the
terms and conditions of

Intel Confidential

12

 

this Agreement. If any such examination discloses a shortfall or overpayment in the fees due
hereunder, the appropriate Party shall reimburse the other Party for the full amount of such
shortfall or overpayment. The Party requesting the audit will pay the costs and expenses of such
audit unless such audit discovers any errors or omissions which have a value of more than five
percent (5%) of the amounts due with respect to any particular quarter being audited, in which case
the audited Party shall reimburse the auditing Party for the costs of such audit.

     13.2 Late Payments. If either Party is in default of its payment obligation, the
other Party may give written notice of such default to the defaulting Party. If the defaulting
Party fails to cure within fourteen (14) days of such written notice to cure, the non-defaulting
Party may, upon further written notice to defaulting Party, suspend any license granted under this
Agreement, suspend performance under this Agreement, and suspend defaulting Party’s rights under
this Agreement until payment in full is received. Further upon such default, the non-defaulting
Party may in its sole discretion require payments before any services are provided by the
non-defaulting Party. In the event of either a suspension lasting more than thirty (30) days or a
second default and notice as specified herein in any six (6) month period, the non-defaulting Party
may in addition to other remedies it may have, elect to terminate the Agreement, effective on
written notice to defaulting Party. Late payments will incur interest at the rate of 10% per
annum, calculated and compounded daily, until the date of payment in full.

     13.3 Termination/Expiration Accounting. All appropriate amounts payable by one Party
to the other shall survive rescission, termination or expiration of this Agreement and, upon the
occurrence of any such rescission, termination, or expiration, shall become immediately due and
payable.

     13.4 Taxes. The fees and expenses specified herein exclude any and all applicable
taxes, including any withholding taxes.

     13.5 Disputes, Escalation. The Parties agree that the timely and amicable resolution
of disputes, issues or claims is to the advantage of both Parties. The Parties also recognize that
a documented process for resolving such issues, disputes or claims will assist in their resolution
with minimal adverse impact to the Parties. In recognition of the foregoing, the Parties hereby
agree to first utilize the escalation procedures set forth in this Agreement to resolve any issues,
disputes or claims which may arise before resorting to any legal action for enforcement of rights
in a court of competent jurisdiction. In the event of a dispute hereunder, the Parties will work
expeditiously and in good faith to reach a resolution of the dispute within ninety (90) days. If
the Parties are unable to reach a resolution at the end of the ninety (90) day period, either Party
can give notice to the other of escalation of the issue for resolution by their executive
representatives of management, which in the case of Intel, shall be Robert B. Crooke, who is a
corporate officer of Intel, (or other similar corporate officer) and which, in the case of LMI,
shall be its Chief Executive Officer. In order to resolve the issue, those individuals shall meet
in person at the location of the Party receiving the notice within fourteen (14) days of receipt of
the notice.

Intel Confidential

13

 

     13.6 No Waiver. The failure of either Party to partially or fully exercise any right
shall not prevent the subsequent exercise of such right. The waiver by either Party of any breach
shall not be deemed a waiver of any subsequent breach of the same or any other term of this
Agreement.

     13.7 Notices. Any notice required to be given pursuant to this Agreement shall be in
writing and shall be deemed duly given either (a) two (2) days after the date of mailing if sent by
registered or certified mail, return receipt requested, or (b) one (1) day after the date of
mailing if sent by a national overnight courier service, or (c) the date of sending by telecopy or
facsimile transmission to the FAX numbers set forth below, with confirming copy sent concurrently
by first class U.S. mail, postage prepaid, return receipt requested, or national overnight courier
service prepaid, to the following address:

	 	 	 	 	 
	 

	 	If to LMI:
	 	LogMeIn, Inc.
	 

	 	 	 	500 Unicorn Park
	 

	 	 	 	Woburn, MA 01801
	 

	 	 	 	Attn.: President
	 

	 	 	 	FAX No.: (781) 638-9094
	 
	 	 	 	 
	 

	 	With a copy to:
	 	LogMeIn, Inc.
	 

	 	 	 	500 Unicorn Park
	 

	 	 	 	Woburn, MA 01801
	 

	 	 	 	Attn.: General Counsel
	 

	 	 	 	FAX No.: (781) 638-9094
	 
	 	 	 	 
	 

	 	If to Intel:
	 	Intel Americas, Inc.
	 

	 	 	 	2111 NE 25th Avenue, JF4-251
	 

	 	 	 	Hillsboro, OR 97124
	 

	 	 	 	Attn.: General Manager, DEG Platform
Extension
Services
	 

	 	 	 	FAX No.: 503-712-6657
	 
	 	 	 	 
	 

	 	With a copy to:
	 	Intel Corporation
	 

	 	 	 	2200 Mission College Blvd.
	 

	 	 	 	M/S RNB 4-151
	 

	 	 	 	Santa Clara, CA 95054
	 

	 	 	 	Attn: General Counsel
	 

	 	 	 	FAX No.: (408) 765-1859; and
	 
	 	 	 	 
	 

	 	 	 	Intel Corporation
	 

	 	 	 	2200 Mission College Blvd.
	 

	 	 	 	Santa Clara, CA 95054
	 

	 	 	 	Attn.: Post-Contract Management
	 

	 	 	 	FAX No.: (408) 653-4978

Any Party, by notice given as set forth above, may change the address to which subsequent notices
are to be sent to such Party.

Intel Confidential

14

 

     13.8 Entire Agreement; Amendment. This Agreement and the schedules and exhibits
attached hereto sets forth the entire agreement between the Parties on this subject and supersedes
all prior negotiations, understandings, and agreements between the Parties concerning the subject
matter. No amendment or modification of this Agreement or any of the schedules or exhibits
attached hereto shall be made except by mutual agreement of both Parties and a writing signed by
both Parties.

     13.9 Severability. If any provision of this Agreement is determined by a court of
competent jurisdiction to be invalid or unenforceable, such determination shall not affect the
validity or enforceability of any other part or provision of this Agreement

     13.10 Survival. Sections 1, 3.2, 3.3, 3.4, 5.7, 7.4, 8, 10, 11, 12 and 13 shall
survive any rescission, termination or expiration of this Agreement. Sections 4 and 5 shall
survive to the extent there are any outstanding payment obligations after the rescission,
termination or expiration of this Agreement.

     13.11 Governing Law. This Agreement shall be governed and interpreted in accordance
with the laws of the State of Delaware without regard to principles of conflict of laws. The
Parties specifically disclaim applicability of (a) the United Nations Convention on the Sale of
Goods and (b) any Incoterms.

     13.12 Counterparts. This Agreement may be executed in counterparts, each of which
shall be deemed an original and all of which together shall constitute one and the same document.

     13.13 Non-exclusivity. This Agreement shall not be deemed to create an exclusive
relationship between the Parties. The Parties shall be entitled to use other parties to perform
the services comparable to those covered hereby. The Parties may provide any services or products
to other customers or third parties.

     13.14 Assignment; Successors and Assigns Bound. This Agreement shall be binding upon
and inure to the benefit of the Parties hereto and their respective heirs, representatives,
successors and assigns, where any such heir, representative, successor or assigns has rights gained
in strict accordance with the provisions of this Agreement.

     13.15 No Third Party Beneficiaries. This Agreement and the rights and obligations
created under it shall be binding upon and inure solely to the benefit of the Parties hereto and
their respective successors and permitted assigns. Nothing in this Agreement, express or implied,
is intended or should be construed to confer upon any other person any right, remedy, or claim
under or by virtue of this Agreement.

     13.16 Warranty of Authority. Each Party represents and warrants to the other that it
is duly organized, validly existing, and in good standing under the laws of the jurisdiction of its
organization, and has the requisite power and authority to execute and deliver, and to perform its
obligations hereunder. Each Party represents and warrants to

Intel Confidential

15

 

the other that this Agreement has been duly authorized, executed, and delivered by such Party
and constitutes a valid and binding obligation of such Party enforceable against such Party
according to its terms.

     13.17 Construction. In the event of a conflict between any term in the body of this
Agreement and any exhibit, schedule, or attachment, the terms of the body of this Agreement shall
prevail. The words “herein,” “hereof,” hereunder,” “hereto,” and other words of similar import
refer to this Agreement, and not to any particular section, subsection, or clause contained in this
Agreement. Whenever necessary or proper herein, the singular imports the plural or vice versa, and
masculine, feminine, and neuter expressions are interchangeable. The word “including” shall always
be interpreted as though immediately followed by the phrase “but not limited to.” Unless otherwise
explicitly stated: (a) a reference in an exhibit, schedule, or attachment to a Section refers to
the appropriate numbered Section within such exhibit, schedule, or attachment, (b) all other
references to a Section refer to the appropriate numbered Section in the body of this Agreement,
and (c) all references to a Section include the subsections of the referenced Section. The
headings contained in this Agreement are for reference purposes only and shall not be considered in
interpreting the meaning of or application of law to this Agreement.

     13.18 Reservation of Remedies. No remedy made available to any Party by any of the
provisions of this Agreement is intended to be exclusive of any other remedy, and each and every
remedy shall be cumulative and in addition to every other remedy available at law or in equity.

     13.19 Relationship of the Parties. The relationship between the Parties shall be that
of independent contractor. Nothing herein shall be construed as creating or constituting the
relationship of employer/employee, franchisor/franchisee, principal/agent, partnership, or joint
venture between the Parties.

     13.20 Signatory Authority. Each Party and its signatory hereby represents and
warrants to the other Party that it and such signatory has all the necessary authority to enter
into and perform its obligations under this Agreement without the consent of any third party or
breach of any obligation or duty to any third party. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original and all of which, taken together, shall
constitute one instrument. A facsimile of an original signature transmitted to the other Party is
effective as if the original was sent to the other Party.

     13.21 Export Law Assurances. The Licensed Technology and the LMI Products and service
provided in connection with this Agreement are further subject to United States export control
laws. No product or service provided in connection with this Agreement may be made available in
connection with or exported (a) into (or to a national or resident of) Cuba, Iraq, Libya, North
Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (b)
anyone on the United States Treasury Department’s list of Specially Designated Nationals or the
U.S. Commerce

Intel Confidential

16

 

Department’s Table of Deny Orders. The Parties covenant, represent and warrant that they will
comply with the terms of this Section.

     13.22 Force Majeure. No Party shall be liable for any performance failure, delay in
performance, or lost data under this Agreement (other than for delay in the payment of money due
and payable hereunder) to the extent said failures or delays are proximately caused by (a) natural
weather events, (b) war; or (c) any other causes beyond that Party’s reasonable control and
occurring without its fault or negligence, including, without limitation, failure of suppliers,
subcontractors, and carriers to substantially meet its performance obligations under this
Agreement, provided that in any such event, as a condition to the claim of non-liability, the Party
experiencing the difficulty shall give the other prompt written notice, with full details following
the occurrence of the cause relied upon.

Intel Confidential

17

 

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the Effective Date stated above.

	 	 	 	 	 	 	 	 	 	 	 
	INTEL AMERICAS, INC.	 	 	 	LOGMEIN, INC.	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	By:

	 	/s/ Tiffany D. Silva	 	 	 	By:	 	/s/ Michael Simon	 	 
	 

	 	 

	 	 	 	 	 	 

	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	Name:

	 	Tiffany D. Silva	 	 	 	Name:	 	Michael Simon	 	 
	 

	 	 

	 	 	 	 	 	 

	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	Title:

	 	Secretary	 	 	 	Title:	 	CEO	 	 
	 

	 	 

	 	 	 	 	 	 

	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	Date:

	 	June 9, 2009	 	 	 	Date:	 	June 9, 2009	 	 
	 

	 	 

	 	 	 	 	 	 

	 	 

Intel Confidential

18

 

EXHIBIT A

LICENSED TECHNOLOGY

Intel® Remote PC Assist Technology consisting of the following components and the object code to
such components:

          [**]

19

 

EXHIBIT B

LMI PRODUCTS

LogMeIn Rescue is a Web-based remote support service used by helpdesk professionals to support
remote computers and applications and assist computer users via the Internet. LogMeIn Rescue
enables the delivery of interactive support to a remote computer without having pre-installed
software. The end user grants permission to the help desk technician before the technician can
access, view or control the end user’s computer. Using LogMeIn Rescue, support professionals can
communicate with end users through an Internet chat window while diagnosing and repairing computer
problems. If given additional permission by the computer user, the support professional can take
over keyboard and mouse control of the end user’s computer to take necessary support actions and to
train the end user on the use of software and operating system applications. Upon completion of
the session, all LogMeIn software is removed from the remote computer. LogMeIn Rescue includes the
following features:

LogMeIn IT Reach is a remote management service used by IT professionals to deliver ongoing
management and monitoring of remote PCs and servers. LogMeIn IT Reach is purchased by SMBs
directly and by IT service providers that provide outsourced IT services. With LogMeIn IT Reach
users can deploy applications remotely, remotely manage systems and complete remote system
diagnostics.

Intel Confidential

20

 

EXHIBIT C

ROYALTY, REFERRAL FEES AND PAYMENT TERMS

I. ROYALTY FEES

	 	1.	 	Royalty for Host-Based Access Product
	 
	 	 	 	For each Host-Based Access Product sold by LMI that utilizes a license to the Licensed
Technology, LMI will pay Intel an annual “royalty” of [**] dollars ($[**]) for the first
year and for any succeeding renewal year in which a license to the Licensed Technology is
utilized. The royalty fee shall be considered “Revenue” under the terms of the CSM
Agreement and shall be allocated between LMI and Intel in accordance with revenue sharing
provisions of Section 12.6 of the CSM Agreement. A royalty fee will be due to Intel upon
receipt of LMI Revenue (as defined below) by LMI as set forth below.
	 
	 	 	 	Pricing for such LMI product that contains Licensed Technology will be set by LMI and may
be at prices greater than the same LMI product without the Licensed Technology.
	 
	 	2.	 	Royalty for Console-Based Access Product
	 
	 	 	 	LMI intends to offer, via a separate “SKU,” a license to use the Licensed Technology with
its current Console-based Access Product on an unlimited usage basis per seat during the
subscription period.
	 
	 	 	 	Both parties will work together in good faith to agree in writing on royalty for the
Licensed Technology, which shall be no less than $[**]. If the parties cannot mutually
agree on the royalty rate, the default royalty rate during the first year and any
succeeding renewal year shall be $[**] per Console-Based Access Product (with Licensed
Technology) distributed by LMI.
	 
	 	 	 	The royalty fee shall be considered “Revenue” under the terms of the CSM Agreement and
shall be allocated between LMI and Intel in accordance with revenue sharing provisions of
Section 12.6 of the CSM Agreement.
	 
	 	 	 	Pricing for such LMI product that contains the Licensed Technology will be set by LMI and
may be at prices greater than the same LMI product without the Licensed Technology.

Intel Confidential

21

 

II.
REFERRAL FEES/PROCEDURES

	 	1.	 	For any referral of a sale of a Host-Based Access Product accepted by LMI in
accordance with Section 5 of this Agreement, LMI will pay Intel a referral fee of [**]% of
the price paid to LMI by LMI’s customer, unless the parties agree that such referral
qualifies as a special exception as described in Section 3 below. Both parties will
periodically review the total payments made by LMI as a result of this referral percentage
in conjunction with the Royalty fee obligations generated under the Host-Based Access
Product sales as defined in Section I(1) of this Exhibit. It is the intent of both
parties that the total fees paid to Intel in connection with any Host-Based Access Product
sale to be approximately [**]% of the price paid to LMI by LMI’s customer in the first
year. If, based on the periodic review, it is determined and mutually agreed that the
above-mentioned referral fee should be adjusted upward or downward to meet the [**]%
described above, a new referral fee percentage will be applied to any referred sale
executed after the change is agreed upon. Both parties will mutually agree on the
required frequency of the review, and both parties agree to conduct a joint review at the
request of the other party.

2. For any referral of a sale of a Console-Based Access Product accepted by LMI in accordance with
Section 5 of this Agreement, LMI will pay Intel a referral fee of [**]% of the price paid to LMI by
LMI’s customer, unless the parties agree that such referral qualifies as a special exception as
described in Section 3 below.

3. Special exceptions: In the event that Intel refers an opportunity to LMI that Intel and LMI
jointly and reasonably determine to be a special case, such as a multi-tier distribution
opportunity with a major OEM, LMI and Intel agree to discuss a one-time referral payment structure
for such an opportunity.

4. LMI can accept or reject any referral for any reason in its sole discretion. If LMI rejects a
referral, it will provide Intel a written reason for the rejection within fourteen days. As a
condition to the access to a LMI Product by any LMI RPAT Customer or end-user, LMI RPAT Customer or
end-user will be required to agree to LMI’s standard terms and conditions including a license to
any software or other intellectual property to be transferred to enable the use of the LMI Product.

5. LMI shall have the right, in its sole discretion, without liability to Intel, to (a) change the
design of any LMI Product or service or discontinue developing, producing, licensing or
distributing any LMI Product or services, or any portion thereof; (b) change the prices, fees,
terms or other charges related to LMI Product or services; and (c) announce new products or
additional functionality or features of existing LMI Product or services.

6. A referral fee will only be due to Intel upon receipt of LMI Payment (as defined below) by LMI
as set forth below.

Intel Confidential

22

 

     6.1 “LMI Payment” means payment received by LMI in connection with the purchase of LMI
Products from a LMI RPAT Customer who makes a purchase (accepted by LMI) in accordance with the
terms hereof.

     6.2 “LMI Payment” does not include (a) any payments LMI may need to make to
third-parties as royalty or license payments for components incorporated into an LMI Product or (b)
payments for additional services provided by LMI to the LMI RPAT Customer.

     6.3 For the avoidance of doubt, LMI must receive full payment for the transaction arising out
of the referral in order for any order to be completed and eligible for any referral fee; however,
notwithstanding the foregoing, if LMI’s customer does not pay LMI for the LMI products, LMI is
still obligated to pay Intel the referral fees within sixty (60) days from the date LMI sells an
applicable LMI Product pursuant to Section 1 or Section 2 if LMI continues to allow such LMI
customer to use the LMI Products and/or the Licensed Technology. To the extent that the LMI Product
incorporates Licensed Technology, Intel’s license to LMI to distribute such Licensed Technology
under this Agreement will be automatically suspended with respect to that particular LMI customer.

     6.4 It is understood and agreed that LMI may accept or reject for any reason or no reason at
its sole discretion any requested subscription by any end user to LMI Products.

7. Intel may only present referrals hereunder for annual contracts, month-to-month or other
contacts will not be accepted hereunder and no referral fee will be earned.

PAYMENT TERMS

Wire Transfer

All payments under this Agreement shall be made in U.S. Dollars by wire transfer to the bank
account of Intel Americas, Inc., as indicated below:

REMIT PAYMENT TO:

INTEL AMERICAS, INC.

P.O. Box 70877

Chicago, IL 60673-0877

Account Number: [**]

Swift: CHASUS33 Bank Key: 071000

DOMESTIC WIRE TRANSFER INSTRUCTIONS:

Citibank Wires/Intel Americas, Inc.

399 Park Avenue

New York, NY 10043

Account# [**]

ABA# 021000089

SWIFT CODE CITIUS33

Intel Confidential

23

 

INTERNATIONAL WIRING INSTRUCTIONS:

JP Morgan Chase

1 Chase Manhattan Plaza

New York, NY 10005

Bank Account# [**]

ABA (Routing Number)# 021000021

SWIFT CODE CHASEUS33

Each payment shall clearly indicate it is made pursuant to this Agreement, and reference the
Agreement number. Payments shall be deemed to be made on the date credited to the account submitted
on the invoice.

All payments to be made under this Agreement shall be made in USD. LMI will make payments to
Intel, if any, within thirty (45) days from the last day of each month.

Taxes

All payments made by LMI to Intel shall be made free and clear without deduction for any and all
present and future taxes imposed on LMI by any taxing authority. In the event that LMI is
prohibited by law from making such payments unless such deductions are made or withheld therefrom,
then LMI will pay such additional amounts as are necessary in order that the net amounts received
by Intel, after such deduction or withholding, equal the amounts which would have been received if
such deduction or withholding had not occurred. LMI will promptly, upon request, furnish Intel
with a copy of an official tax receipt or other appropriate evidence of any taxes imposed on
payments made under this Agreement, including taxes on any additional amounts paid.

Intel Confidential

24

 

EXHIBIT D

MINIMUM END USER LICENSE TERMS

At a minimum, LMI’s End User License Agreements shall meet the following requirements:

LMI shall ensure that the following minimum terms, as described below, are included in End User
License Agreement:

An END USER may copy the Software solely for backup or archival purposes.

An END USER may not:

1. Sublicense or further distribute the Software;

2. Reverse engineer, decompile, or disassemble the Software;

3. Copy or modify the Software, in whole or in part.

4. Remove any copyright notices from the Software.

5. Export or import Software in violation of any law, regulation, orders or other restrictions of
the United States government and its agencies or any foreign government.

An END USER shall also be made aware that:

1. Title to the Software and all copies thereof remain with Licensee or its suppliers, as
applicable, and that the Software are copyrighted and protected by United States and international
copyright laws.

2. The Software is provided “AS IS” and that the warranties of Merchantability, Fitness for a
Particular Purpose and of Non-Infringement are expressly excluded.

3. The end user license may be terminated at any time if the END USER is in breach of any of its
terms and conditions. Upon termination, the END USER must immediately destroy the Software or
return all copies.

4. Liability to the END USER is limited to direct damages only, and that all indirect, special,
incidental and consequential damages of any kind are disclaimed to the extent allowed by law.

5. The Software is provided with RESTRICTED RIGHTS, as that term is understood in government
procurement.

Intel Confidential

25

 

EXHIBIT E

ATTRIBUTION AND USAGE GUIDELINES

Intel Trademark Guidelines:

The approved usage is: Intel® Remote PC Assist Technology

	 	•	 	This name should be used in its complete form, exactly as shown above.
	 
	 	•	 	Do not change the capitalization, unless used in a heading where normal capitalization
rules apply.
	 
	 	•	 	The mark “Intel” must always be used with this name, and the ® trademark symbol should
follow “Intel.”
	 
	 	•	 	No other trademark symbols (such as, ®, TM or SM) or nouns should be used.

Intel Confidential

26

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00159-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00159-of-00352.parquet"}]]