Document:

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                                                                   Exhibit 10.10
                                                                   -------------

                                 OFFICE LEASE

               Landlord: METAVANTE CORPORATION

               Tenant:   M&I SUPPORT SERVICES, INC.

               Premises: 48,501 square feet in the Office Building located at
                         4900 West Brown Deer Rd.
                         Brown Deer WI  53223
<PAGE>

                                 OFFICE LEASE

     This Lease is entered into as of ____ day of July, 2000 by and between
Metavante Corporation, having an address at 4900 W. Brown Deer Rd., Brown Deer
WI 53223 and M&I Support Services, Inc., as Tenant, having an address at, 770 N.
Water St., Milwaukee WI 53202.

                               R E C I T A L S:

     A.   Landlord is the owner of certain real property and improvements
located at 4900 W. Brown Deer Rd., including an office building containing
approximately 364,649 square feet thereon.

     B.   Landlord is willing to lease to Tenant and Tenant desires to lease
from Landlord space in the office building upon the terms and conditions set
forth below.

     NOW, THEREFORE, in consideration mutual covenants set forth herein, the
parties do hereby agree as follows:

     1.   BASIC TERMS. The following terms shall have the meaning set forth in
          -----------
this Section unless specifically modified by other provisions of this Lease:

     1.1  Project:              The land, building(s) and improvements commonly
          -------               known as 4900 W. Brown Deer Rd., Brown Deer,
                                Wisconsin as shown on attached Exhibit A and as
                                                               ---------
                                legally described on Exhibit A-1 attached
                                                     -----------
                                hereto.

     1.2  Building:             The office building located upon the Project,
          --------              containing approximately 364,649 square feet of
                                space, in which the Premises is located.

     1.3  Premises:             The space leased hereunder to Tenant consisting
          --------              of approximately 48,501 square feet in the
                                Building identified and described on Exhibit B
                                                                     ---------
                                attached hereto.

     1.3.1                      Additional Space.  Tenant has requested an
                                ----------------
                                additional 8,400 square feet of office space
                                contiguous to the Premises to complete work on
                                the "One Bank Consolidation" project
                                ("Additional Space"). Landlord shall deliver the
                                Additional Space to Tenant commencing on
                                October 1, 2000 for the remaining term of the
                                Lease. Tenant shall not be required to pay
                                Landlord rentals for the Additional Space until
                                the date on which Landlord offers Tenant
                                possession and occupancy of the Additional
                                Space. If any of the equipment added to the
                                Additional Space by Tenant requires any special
                                utilities (i.e., heating, cooling, electrical,
                                etc.) over and above ordinary office needs,
                                Tenant shall be charged the Raised Floor Square
                                Footage rate rather than the Office Space Square
                                Footage Rate provided the affected area is on
                                raised floor. Any Tenant Improvements to the
                                Additional Space are to be mutually agreed to by
                                Landlord and Tenant and in accordance with
                                Section 12 of the Lease except that if Landlord
                                fails to approve or disapprove of the plans and
                                specifications submitted pursuant to Section 12
                                within ten (10) days after receipt, the Tenant
                                Improvements for the Additional Space shall be
                                deemed approved.

     1.4  Common Areas:         The areas of the Project not regularly and
          ------------          customarily leased for exclusive use of tenants,
                                including, but not limited to, any entranceways
                                and vestibules, common hallways and stairs,
                                parking areas, driveways, walks and landscaped
                                areas.

     1.5  Term:                 Five (5) years commencing on the Commencement
          ----                  Date and terminating on the Termination Date.
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     1.6  Commencement Date:  July 1, 2000, subject to adjustment as set
          -----------------   forth in Section 2 below.

     1.7  Termination Date:   June 30, 2005, subject to adjustment as set
          ----------------    forth in Section 2 below.

     1.8  Base Rent:
          ---------

     Lease   Raised    Office   Warehouse      Total      Monthly    Annual
     Year    Floor     Space      Space       Square      Totals      Total
                                             Footage

            23,363     28,055      900        48,501

      1     $30.00     $18.00     $5.00                   $_______    $_______
      2     $30.00     $18.00     $5.00                   $_______    $_______
      3     $36.00     $18.00     $5.15                   $_______    $_______
      4     $42.00     $18.00     $5.30                   $_______    $_______
      5     $50.00     $18.00      5.46                   $_______    $_______

     1.9  Tenant's Proportionate
          ----------------------
          Share:                  13.30%
          -----

     1.10 Permitted Use:          For general office uses, including without
          -------------           limitation, call support center and general
                                  processing business.

     1.11 Exhibits:               A      -  Site Plan
          --------                A-1    -  Legal Description
                                  B      -  Premises

     2.  DEMISE AND TERM. Landlord leases the Premises to Tenant and Tenant
         ---------------
leases the Premises described in Section 1.3 above from Landlord subject to the
provisions of this Lease; provided, that any space in the Premises used for
shafts, pipes, conduits, ducts, electrical or other utilities or Building
facilities, as well as access thereto through the Premises for the purposes of
installation, operation, maintenance, inspection, repair and replacement are
reserved to Landlord and are excluded from the Premises. The Term of this Lease
shall commence on the Commencement Date set forth in Section 1.6 and shall end
on the Termination Date set forth in Section 1.7 unless adjusted or sooner
terminated as provided herein.

     3.  RENT.  Tenant agrees to pay to Landlord at Landlord's address set forth
         ----
on Page 1 of this Lease or such other place designated by Landlord, without
prior demand or notice, the rent for the Premises consisting of Base Rent set
forth in Section 3.1 and Tenant's Proportionate Share of Real Estate Taxes as
set forth in Section 3.2 and any other additional payments due

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under this Lease. The obligation of Tenant to pay rent is hereby declared to be
an independent covenant.

          3.1  Base Rent. The amount specified in Section 1.8 as monthly base
               ---------
rent shall be payable in advance on the first day of each month during the Term.
In the event the Term commences on other than the first day of a calendar month,
the rent for such partial month shall be prorated based upon the actual number
of days of the Term during such month.

          3.2  Real Estate Taxes. Tenant shall pay to Landlord, as additional
               -----------------
rent, Tenant's Proportionate Share of Real Estate Taxes as defined below.
Estimated amounts of such additional rent shall be paid in monthly installments
in advance on the first day of each month during the Term. The initial estimated
monthly payment of Tenant's Proportionate Share of Real Estate Taxes is
$6,752.00. From time to time during the Term, Landlord may notify Tenant in
writing of any adjustment to the monthly installments to be paid by Tenant
hereunder and thereafter Tenant shall make payments accordingly. Within one
hundred twenty (120) days after the expiration of each calendar year or as soon
thereafter as is reasonably practicable, Landlord shall notify Tenant of the
actual Real Estate Taxes for such calendar year and provide Tenant a statement
thereof in reasonable detail. Within fifteen (15) days after such notice, Tenant
shall pay to Landlord or Landlord shall credit against the Real Estate Taxes
obligations of Tenant next coming due, as the case may be, the difference
between the estimated payments made by Tenant during the prior calendar year and
the actual amount of Tenant's Proportionate Share of Real Estate Taxes as shown
on such statement. Tenant's Proportionate Share of Real Estate Taxes for the
years in which the Term commences and ends shall be prorated based upon the
number of days of the Term during such years. Tenant's obligation for Tenant's
Proportionate Share of Real Estate Taxes through the Termination Date shall
survive termination.

          3.3  Personal Property Taxes. Tenant agrees to timely pay when due all
               -----------------------
personal property taxes, whether assessed against Landlord or Tenant, on
Tenant's furniture, equipment and other items of personal property owned by
Tenant and located in or about the Premises.

     4.  CONDITION OF PREMISES. Tenant's taking possession of the Premises shall
         ---------------------
be conclusive evidence that Tenant accepts the Premises and that they are in
satisfactory condition except for any punch list of unsatisfactory items of
which Tenant gives written notice to Landlord within thirty (30) days after the
Commencement Date which shall be corrected or repaired by Landlord in a timely
manner.

     5.  USE.  The Premises may only be used for the purpose set forth in
         ---
Section 1.10 above and for no other purposes. Tenant shall not do or permit
anything to be done in or about the Premises which in any way will obstruct or
interfere with the rights of any other occupants of the Project, including
Landlord, or use or allow the Premises to be used for any improper, immoral,
unlawful or objectionable purpose or which could injure the reputation of the
Project or otherwise violate any recorded covenant or restriction affecting the
Project. Tenant shall not

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cause or maintain or permit any nuisance or commit or suffer the commission of
any waste in, on or about the Project.

     6.   COMPLIANCE WITH LAWS AND BUILDING RULES. Tenant shall, at its sole
          ---------------------------------------
cost and expense, promptly comply with all laws, statutes, ordinances and
governmental rules, regulations or requirements now or hereafter in force, and
with the requirements of the local Board of Fire Underwriters or any similar
body now or hereafter constituted relating to or affecting the condition, use or
occupancy of the Premises. Tenant shall not do or permit anything to be done on
or about the Project or bring or keep anything therein which will in any way
increase the cost of any insurance now or thereafter carried on the Project or
any of its contents or that will invalidate any such insurance. Tenant shall
also comply with all rules and regulations to regulate the use, occupancy and
operation of the Project which may from time to time be established by Landlord
in writing (the "Building Rules"), and any modifications or amendments thereto
provided they are applied uniformly to all tenants of the Project. Landlord
shall not be responsible to Tenant for the noncompliance by other tenants or
occupants with the Building Rules.

     7.   ENVIRONMENTAL REQUIREMENTS. Tenant shall comply with all applicable
          --------------------------
federal, state and local environmental laws, ordinances and all amendments
thereto and rules and regulations implementing the same, together with all
common law requirements, which relate to discharge, emissions, waste, nuisance,
pollution control, hazardous substances and other environmental matters as the
same shall be in existence during the Term. All of the foregoing laws,
regulations and requirements are hereinafter referred to as "Environmental
Laws." Tenant shall obtain all environmental licenses, permits, approvals,
authorizations, exemptions, certificates and registrations (hereinafter
collectively referred to as "Permits") and make all applicable filings required
of Tenant under the Environmental Laws required by Tenant to operate at the
Premises. The Permits and required filings shall be made available for
inspection and copying by Landlord at Tenant's offices upon reasonable notice
and during business hours. Tenant shall not cause or permit any flammable
explosive, oil, contaminant, radioactive material, hazardous waste or material,
toxic waste or material or any similar substance which is or may become
regulated under any applicable federal, state or local law (hereinafter
collectively referred to as "Hazardous Substances") to be brought upon, kept or
used in or about the Premises except for small quantities of such substances as
is necessary in the ordinary course of Tenant's business provided that Tenant
shall handle, store, use and dispose of any such Hazardous Substance in
compliance with all applicable laws and the highest standards prevailing in the
industry for the storage and use of such substances or materials, in a manner
which is safe and does not contaminate the Premises, and Tenant shall give
Landlord written notice of the identity of such substances. If any lender or
governmental agency shall ever require testing to ascertain whether or not there
has been any release of any Hazardous Substance by Tenant or Tenant's agents or
invitees during the Term hereof, then the reasonable costs thereof shall be
reimbursed by Tenant to Landlord upon demand as additional rent. In addition,
Tenant shall execute affidavits, representations and the like from time to time
at Landlord's request concerning Tenant's best knowledge and belief regarding
the presence of Hazardous Substances on the Premises. Tenant hereby agrees to
indemnify and hold Landlord harmless from any liability, claim or injury,
including handling, storage, disposal or release of any Hazardous Substances by
Tenant, its agents and employees on, under or about the Premises, including,
without limitation,

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the cost of any required or necessary repair, cleanup, remediation or
detoxification, or arising from an actual or alleged violation of Environmental
Laws in connection with the occupancy of the Premises by Tenant or any occupant
of the Premises or the operation of Tenant's business on the Premises during the
Term. The foregoing covenants and indemnification shall survive the expiration
of the Term.

     8.   COMMON AREAS. Tenant and its employees, customers and invitees shall
          ------------
have the reasonable nonexclusive right to use, in common with Landlord and the
other tenants and occupants of the Project and their respective employees,
customers and invitees and all others to whom Landlord has or may hereafter
grant rights to use the same, the public portion of the Common Areas as may from
time to time exist. Landlord shall have the right to close any or all portions
of the Common Areas to such extent as may, in Landlord's reasonable opinion, be
necessary to prevent a dedication thereof or the accrual of any rights to any
person or the public therein. Landlord shall at all times have full control,
management and direction of the Common Areas. Tenant shall not cause or allow
any storage of materials or equipment outside of the Premises on any of the
Common Areas. Landlord reserves the right at any time and from time to time to
reduce, increase, enclose or otherwise change the size, number, location, layout
and nature of the Common Areas, to construct additional buildings and stories,
to create additional rentable areas through use and/or enclosure of Common
Areas, to close portions of the Common Areas for maintenance, repair or
replacement, to place signs in the Common Areas and on the Building or in the
Project, to change the name of the Project and to change the nature of the use
of any portion of the Project provided any such action does not unreasonably
interfere with Tenant's access to or use of the Premises.

     9.   PARKING. Tenant and Tenant's employees, customers and invitees shall
          -------
have the nonexclusive right to use the parking spaces located within the Common
Areas. Landlord reserves the right to regulate parking within the Common Areas,
including the right to preclude Tenant from parking in certain parking spaces or
requiring Tenant to use certain parking spaces provided Tenant is treated
similarly to other Tenants of the Project. Tenant shall not permit vehicles to
be abandoned or stored in the Project's parking areas.

     10.  REPAIRS. Landlord shall maintain the Common Areas and the exterior
          -------
walls, roof and foundation of the building(s) in the Project and the heating,
ventilating, air conditioning, electrical, plumbing and mechanical systems
provided by Landlord in the building(s), the cost of which shall be included in
the Base Rent. Except as set forth herein, Tenant shall, at its expense, keep
the Premises and every part thereof, in good condition and repair and, if
required by reason of acts or negligence of Tenant, its agents, employees,
customers or invitees, or the particular nature of Tenant's use of the Premises,
all repairs and replacements otherwise the responsibility of Landlord. Tenant
shall be responsible for repairing any and all damage to the Project caused by
Tenant including, without limitation, the following: the installation or moving
of Tenant's furniture, equipment and personal property. Tenant shall, at its
expense, also repair or replace with glass of equal quality any broken or
cracked plate or other glass in doors, windows and elsewhere in or adjacent to
the Premises (except for exterior glass which, subject to reimbursement as
provided in Section 3.2 and except as provided in the second sentence of this
Section 11 shall be repaired by Landlord). Tenant shall not defer any repairs or
replacements to the Premises by reason of the anticipation of the expiration of
the Term. Landlord, at Landlord's

                                       5
<PAGE>

option, may elect to perform all or part of the maintenance, repairs and
servicing which is the obligation of the Tenant hereunder and/or the obligation
of all of the other tenants of the Project with respect to the premises occupied
by them, in which event the cost thereof shall be at Landlord's option either
billed directly to and paid by Tenant as additional rental or included in any
additional rents charged. Except as aforesaid, in the event that, at the request
of Tenant, Landlord performs any maintenance, repairs or servicing of the
Premises which is the obligation of Tenant hereunder, then Tenant shall pay
Landlord directly therefor.

     11.  UTILITIES. Landlord shall furnish water, sanitary sewer, electricity,
          ---------
heating and air conditioning for the permitted use of the Premises, the cost of
which shall be included in the Base Rent. Heat and air conditioning service to
the building(s) shall be provided Monday through Sunday, 24 hrs a day, 7 days a
week. Landlord reserves the right to install separate meters for any utility
service provided to the Premises and Tenant agrees to pay Landlord for the cost
of installation, prorated based upon the number of years or partial years
remaining on the Term, within 10 days after demand and thereafter to pay
directly for such utility service as and when payments are due. If Tenant shall
require water, sewer, electricity or other utility use in excess of that usually
furnished or supplied for general office purposes, or if Tenant shall operate
within the Premises after normal business hours, then (i) Tenant shall first
procure the written consent of Landlord to such use, which consent Landlord may
grant or withhold in its reasonable discretion, and (ii) Tenant shall pay
additional rent for such additional services at rates fixed by Landlord provided
such rates shall not exceed Landlord's actual costs for obtaining such
additional services.

     No discontinuance of any utility service shall relieve Tenant from
performing any of its obligations under this Lease, and Landlord shall not be
liable for any discontinuation in or failure of any utility service, and no such
failure or discontinuation shall be deemed a constructive eviction. In the event
that Tenant's disproportionate use or timing of its use of any form of energy
should subject the Project or Landlord to any cost, fee or tax, Tenant shall pay
or reimburse Landlord for the same as additional rent within fifteen (15) days
after Landlord's bill therefor.

     12.  ALTERATIONS. Tenant shall not make any alterations, additions or
          -----------
improvements ("Alteration") in, on or to the Premises or any part thereof,
including, without limitation, Alterations to electrical and mechanical systems
located in or serving the Premises, without delivering to Landlord the plans and
specifications therefor and obtaining the prior written consent of Landlord
which shall not be unreasonably withheld. In the event Landlord consents to any
Alteration, then the same must be made at Tenant's own cost and expense and in a
good and workmanlike manner in accordance with the laws, ordinances and codes
relating thereto and free from any claim or claims for construction liens and
Tenant shall indemnify and hold Landlord harmless from and against any and all
claims, liens, costs and expenses on account of such work. Upon completion of
any Alteration, Tenant shall provide Landlord with a copy of the as-built plans
and blueprints for the same. Landlord shall reasonably cooperate with Tenant,
Tenant's agents, contractors and employees in connection with any such
alterations which have been approved by Landlord.

                                       6

<PAGE>

     13.  LIENS. Tenant shall not permit any mechanic's, laborer's or
          -----
materialman's lien to be filed at any time against the Premises or any part
thereof or the Project or any part thereof by reason of work performed by or on
behalf of Tenant or any agent or contractor or anyone holding the Premises
through or under Tenant.  If any such lien shall be filed, Tenant, upon notice
thereof, shall, within fifteen (15) days of the date of receipt of notice of
such filing, notify Landlord and shall within sixty (60) days after receipt of
notice of such filing cause the same to be discharged of record by payment,
deposit, bond, order of a court of competent jurisdiction or otherwise, and
Tenant shall give Landlord prompt notice of such discharge.  If Tenant shall
fail to cause such lien to be so discharged, then in addition to any other right
or remedy which Landlord may have, Landlord may, but shall not be obligated to,
discharge the same either by paying the amount claimed to be due or by procuring
the discharge of such lien by deposit or by bonding proceedings, and in any such
event Landlord shall be entitled, if Landlord so elects, to compel the
prosecution of any action for the foreclosure of such lien by the lienor and to
pay the amount of the judgment in favor of the lienor with interest, costs and
allowances.  Any amount so paid by Landlord and all costs and expenses
(including reasonable counsel fees) incurred by Landlord in connection
therewith, together with interest thereon at the rate set forth in Section 25,
hereof, from the date of Landlord's making of the payment or incurring of the
cost or expense, shall be promptly paid to Landlord by Tenant upon demand.

     14.  RIGHT OF ENTRY.  Landlord and its agents shall have access to the
          --------------
Premises at reasonable times and upon at least 24-hours notice during the Term
to alter, improve, or repair the Premises and any portion of the Building.
Tenant shall not add or change the locks to any doors of the Premises without
Landlord's consent which shall not be withheld unreasonably.  Tenant agrees to
deposit or permit Landlord to deposit on Tenant's behalf a key to the Premises
in a lock box if required by and for the benefit of the local fire department.
Any entry to the Premises shall not under any circumstances be construed or
deemed to be a forcible or unlawful entry into, or a detainer of, the Premises,
or an eviction, of Tenant or impose any liability on Landlord, Nothing contained
herein shall be deemed to impose on Landlord any obligation or duty to make
repairs or alterations to the Premises except as expressly provided in this
Lease.

     15.  INSURANCE.  Tenant shall, at its expense, obtain and carry at all
          ---------
times during the Term of this Lease (a) commercial general liability insurance
including contractual liability coverage for the indemnification obligations of
Tenant contained in this Lease covering injury to or death of persons and damage
to property in an amount not less than $2,000,000.00 combined single limit (or
such higher amounts as Landlord shall from time to time determine); (b) fire
insurance, with extended coverage, vandalism and malicious mischief and theft
and mysterious disappearance endorsements, without deductible or coinsurance,
covering the contents of the Premises and all alterations, additions and
leasehold improvements made by or for Tenant in the amount of their full
replacement value; and (c) such other insurance as may be required from time to
time by Landlord or any mortgagee of the Project.  All of such policies shall be
written by an insurance company or companies satisfactory to Landlord, shall
cover Landlord, Landlord's mortgagee and Tenant, as their interests may appear,
and all insurers thereon shall agree not to cancel or change the same without at
least thirty (30) days prior written notice to Landlord.  A certificate of
Tenant's insurers evidencing such insurance shall be furnished to Landlord prior
to the Commencement Date and at least thirty (30) days prior to the renewal date
and at such other times as may be reasonably requested by Landlord.  Landlord
shall carry and

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<PAGE>

maintain at all times during the term of this Lease fire insurance, with
extended coverage, vandalism and malicious mischief and theft and mysterious
disappearance endorsements, without deductible or coinsurance, covering the
contents of the Project and all alterations, additions and leasehold
improvements made by or for Tenant in the amount of their full replacement
value.

     16.  WAIVER OF SUBROGATION.  Each party hereby expressly releases the other
          ---------------------
for liability it may have on account of any loss to the Premises or Building or
contents of either due to fire or any peril included in the coverage of any
applicable fire and extended coverage and material damage insurance, however
caused, including such losses as may be due to the negligence of the other
party, its agents or employees, but only to the extent of any amount recovered
by reason of such insurance, and each party hereby waives any right of
subrogation which might otherwise exist in or accrue to such party on account
thereof.  If either party fails to maintain in force any insurance required by
this Lease to be carried by it, then for purposes of this waiver of subrogation
such party shall be deemed to have been fully insured and to have recovered the
entire amount of its loss.

     17.  NON-LIABILITY OF LANDLORD.  All property in or about the Project or in
          -------------------------
the Premises belonging to Tenant, its agents, employees or invitees shall be
there at the risk of Tenant or other person only, and Landlord shall not be
liable for damage thereto or theft, misappropriation or loss thereof.

     18.  CASUALTY.  If the Premises are destroyed or damaged by fire or other
          --------
casualty covered by a standard fire and extended coverage policy, then (unless
this Lease is terminated by Landlord as hereinafter provided) Landlord shall
proceed, after adjustment of such loss, to repair or restore the Premises to the
condition which Landlord furnished to Tenant upon the commencement of the Term.
Landlord shall be under no obligation to restore any alterations, improvements
or addition to the Premises made by Tenant unless the same is covered by
Landlord's insurance, but nothing herein shall be construed to require Landlord
to insure such property.  In no event shall Landlord be obligated to expend an
amount in excess of the insurance proceeds available to Landlord for such repair
or restoration.  If Landlord repairs or restores the Premises as provided
herein, then Tenant shall repair and restore its furnishings, furniture and
equipment to at least a condition equal to that prior to its damage.  If the
Premises or any part thereof shall be rendered untenantable by any destruction
or damage, then a pro rata portion of the rental (Base Rent and Real Estate
Taxes) based upon the number of square feet of area in the Premises which are
untenantable shall be abated until the Premises or such part thereof shall have
been put in tenantable condition.  If, however, any destruction or damage to the
Premises, Building or Project (regardless of whether or not the Premises are
affected) is so extensive that Landlord, in its sole discretion, elects not to
repair or restore the Premises, Building or Project, or the proceeds of
insurance are not sufficient or available to fully pay the cost of repair or
restoration, then Landlord may terminate this Lease effective as of the date of
the damage by written notice to Tenant given within sixty (60) days after the
date of such casualty.  Notwithstanding anything to the contrary in this Section
18, Landlord shall, within thirty (30) days after the date of any damage or
destruction to the Premises, advise Tenant in writing as to the reasonably
estimated time within which the damage or destruction can be repaired or
restored.  If Landlord reasonably estimates that such damage cannot be repaired
within one hundred Eighty (180) days from the date of adjustment of loss with
Landlord's property insurer,

                                       8
<PAGE>

then Tenant may, by written notice to Landlord within fifteen (15) days after
the receipt of Landlord's notice estimating a time for restoration, elect to
terminate this Lease, effective on the Thirtieth (30/th/) day following Tenant's
notice of termination. The provisions of this Section are subject to the rights
of Landlord's mortgagee, if any.

     19.  CONDEMNATION.  If all or substantially all of the Premises are sold to
          ------------
or taken by any public authority under its power of condemnation or the threat
thereof, this Lease shall terminate as of the date possession shall be
transferred to the acquiring authority, and the rental (Base Rent and Real
Estate Taxes) payable hereunder shall be apportioned accordingly.  If any
material part of the Project is sold or taken (whether or not the Premises are
affected), Landlord shall have the right to terminate this Lease as of the date
possession is transferred to the acquiring authority, upon giving written notice
thereof to Tenant, and the rental payable hereunder shall be apportioned
accordingly.  Upon any taking of less than substantially all of the Premises,
this Lease shall continue in force as to the part of the Premises not taken, and
the rent payable thereafter shall be reduced in proportion to the amount of
total floor area of the Premises taken.  In the event of any such taking,
Landlord, upon receipt and to the extent of the award in condemnation or
proceeds of sale, shall, unless this Lease has been terminated, make necessary
repairs and restorations (exclusive of Tenant's leasehold improvements and
Alterations) to restore the Premises remaining to as near its former condition
as circumstances will permit and to rebuild or restore the remainder of the
Premises to the approximate condition in which they existed at the time of such
taking.  In any event, all damages awarded by or amounts paid by the acquiring
authority for any such taking, whether for the whole or a part of the Premises
or the Building, Common Areas or Project, shall belong to and be the sole
property of Landlord whether such damages are awarded as compensation for loss
of, or diminution in value to, the leasehold or the fee thereof; provided,
however, Tenant shall have the right to pursue such claim or claims as Tenant
may have legally for relocation expenses, interruption of business and items
such as trade fixtures and equipment, provided such claims of Tenant do not
reduce the award or proceeds of sale payable to Landlord. In the event that this
Lease is terminated as herein above provided, Tenant shall not have any claim
against Landlord for the value of the unexpired term hereof.  The provisions of
this section are subject to the rights of Landlord's mortgagees, if any.
Notwithstanding anything to the contrary set forth herein, Tenant shall have the
right to terminate this Lease upon thirty (30) days prior written notice to
Landlord if all or a portion of the Premises or Common Areas is sold or taken by
any public authority under its power of condemnation or threat thereof, and such
taking renders the operation of Tenant's business unfeasible in Tenant's
reasonable discretion.

     20.  ASSIGNMENT AND SUBLETTING.  Tenant shall not, without the consent of
          -------------------------
the Landlord which consent shall not be unreasonably withheld, assign, pledge,
mortgage or otherwise transfer or encumber this Lease or sublet any part or all
of the Premises and shall not permit any use of any part of the Premises by any
other party, or any transfer of its interest in the Premises by operation of
law.  Tenant may assign this Lease, upon notice to Landlord but without
Landlord's prior written consent, to an Affiliate of Tenant who is an Affiliate
of Tenant as of the Commencement Date of the Term.  If Tenant desires to assign
this lease to an entity that becomes an Affiliate of Tenant after the date of
this Lease, such Assignment shall require Landlord's prior written consent,
which consent shall not be unreasonably withheld.  The

                                       9
<PAGE>

following shall be deemed to be an assignment of this Lease within the meaning
of this Section: (a) the sale, issuance or transfer of any voting stock of
Tenant (if Tenant be a non-public corporation or if Tenant is a public
corporation and such sale, issuance or transfer results in Tenant becoming a
non-public corporation) which results in a change in voting control of Tenant;
(b) the sale, issuance or transfer of any partnership interest in Tenant if
Tenant be a partnership; (c) the sale, issuance or transfer of any beneficial
interest in Tenant if Tenant be a trust; (d) the sale, issuance or transfer of
any membership interest in Tenant if Tenant is a limited liability company; and
(e) the death or incapacity of Tenant if Tenant be a natural person. Without
waiving Landlord's right hereunder to declare a default in the event of an
assignment of this Lease or a subletting of the Premises or any part thereof or
occupancy of the Premises by anyone other than Tenant, Landlord may collect from
the assignee, sublessee or occupant, any rental and other charges herein
required, but such collection by Landlord shall not be deemed an acceptance of
the assignee, sublessee or occupancy, nor a release of Tenant from the
performance by Tenant of this Lease. Notwithstanding any transfer, assignment or
subletting of the Premises, Tenant at all times and under all circumstances
shall remain liable to Landlord for the payment of rent due and to become due
and the performance of all other obligations of Tenant hereunder for the term
hereof.

     21.  DEFAULT.  If (a) Tenant shall fail to pay the rent or any charge due
          -------
hereunder, and such default continues for five (5) days after written notice of
such default, or (b) Tenant shall fail to perform any of the other covenants or
conditions herein contained on the part of Tenant, and such default shall
continue for thirty (30) days after written notice thereof shall have been given
to Tenant (except that such thirty (30) day period shall be automatically
extended for an additional period of time reasonably necessary to cure such
default (not to exceed an additional ninety (90) days), if such default cannot
be cured within such thirty (30) day period and provided Tenant commences the
process of curing such default within said thirty (30) day period and
continuously and diligently pursues such cure to completion), or (c) if this
Lease shall, by act of Tenant or by operation of law or otherwise, pass to any
party other than Tenant without the consent of Landlord as provided in this
Lease, or (d) if Tenant shall abandon or vacate the Premises or permit the
Premises to become vacant, or (e) Tenant or any guarantor of this Lease shall
become insolvent or bankrupt or make an assignment for the benefit of creditors,
or (f) a receiver or trustee of Tenant's property or that of any guarantor of
this Lease shall be appointed and such receiver or trustee, as the case may be,
shall not be discharged within thirty (30) days after such appointment, then in
any such case, Landlord may, upon notice to Tenant, recover possession of and
reenter the Premises without affecting Tenant's liability for past rent and
other charges due or future rent and other charges to accrue hereunder.  In the
event of any such default, Landlord shall be entitled to recover from Tenant, in
addition to rent and other charges equivalent to rent, all other damages
sustained by Landlord on account of the breach of this Lease, including, but not
limited to, the costs, expenses and attorney fees incurred by Landlord in
enforcing the terms and provisions hereof and in reentering and recovering
possession of the Premises and for the cost of repairs, alterations and
brokerage and attorney fees connected with the reletting of the Premises.  As an
alternative, at the election of Landlord, Landlord shall have the right to
declare this Lease terminated and cancelled, without any further rights or
obligations on the part of Landlord or Tenant (other than Tenant's obligation
for rent and other charges due and owing through the date of termination), so
that Landlord may relet the Premises without any right on the part of Tenant to
any credit or payment resulting from any reletting of the Premises.

                                       10
<PAGE>

In case of a default under this Lease, Landlord may, in addition to terminating
this Lease, or in lieu thereof, pursue such other remedy or combination or
remedies and recover such other damages for breach of tenancy and/or contract as
available at law or otherwise.

     Landlord may, but shall not be obligated to, cure any default by Tenant
(specifically including, but not by way of limitation, Tenant's failure to
obtain insurance, make repairs, or satisfy lien claims) and whenever Landlord so
elects, all costs and expenses paid by Landlord in curing such default,
including without limitation attorneys' fees, shall be payable to Landlord as
additional rent due on demand, together with interest at the rate provided in
Section 25 below from the date of the advance to the date of repayment by Tenant
to Landlord.

     A waiver by Landlord of a breach or default by Tenant under the terms and
conditions of this Lease shall not be construed to be a waiver of any subsequent
breach or default nor of any other term or condition of this Lease, and the
failure of Landlord to assert any breach or to declare a default by Tenant shall
not be construed to constitute a waiver thereof so long as such breach or
default continues unremedied.

     No receipt of money by Landlord from Tenant after the expiration or
termination of this Lease or after the service of any notice or after the
commencement of any suit, or after final judgment for possession of the Premises
shall reinstate, continue or extend the Term of this Lease or affect any such
notice, demand or suit.

     22.  COSTS AND ATTORNEY FEES.  Tenant shall pay all costs, expenses and
          -----------------------
reasonable attorney fees that may be incurred or paid by Landlord in enforcing
the covenants and agreements of Tenant set forth in this Lease, whether or not
litigation is commenced.  Landlord shall pay all costs, expenses and reasonable
attorneys fees that may be incurred or paid by Tenant in enforcing the covenants
and agreements of Landlord set forth in this Lease, whether or not litigation is
commenced.

     23.  INTEREST.  Any amount due from Tenant to Landlord hereunder which is
          --------
not paid when due shall bear interest at an annual rate equal to the greater of
(i) two percent (2%) per annum in excess of the prime rate of interest
announced, from time to time, by the M&I Marshall & Ilsley Bank or (ii) twelve
percent (12%) per annum (but in no event shall such rate of interest exceed the
maximum rate of interest permitted to be charged by law) from the date due until
paid, compounded monthly, but the payment of such interest shall not excuse or
cure any default by Tenant under this Lease.

     24.  SURRENDER.  Upon the termination of this Lease, by expiration or
          ---------
otherwise, Tenant shall peaceably surrender the Premises to Landlord in good
condition and repair consistent with Tenant's duty to make repairs as provided
herein.  All Alterations and decorations made to the Premises by Tenant shall
remain and be the property of the Landlord unless Landlord shall require Tenant,
at Tenant's expense, to remove any or all thereof and repair the damage caused
by such removal; provided, however, Tenant shall not be required to remove the
leasehold improvements installed within the Premises by Landlord at the
beginning of the Term.  All furniture, equipment and unattached movable personal
property owned by Tenant may (and upon Landlord's request shall) be removed from
the Premises by Tenant no later than

                                       11
<PAGE>

the date of termination of this Lease, and Tenant shall repair any and all
damage caused by such removal. If the Premises are not surrendered upon the
termination of this Lease as set forth herein, Tenant shall indemnify Landlord
against all loss or liability resulting from delay by Tenant in so surrendering
the Premises including, without limitation, any claim made by any succeeding
tenant founded on such delay. Tenant shall also surrender all keys to the
Premises and shall inform Landlord of combinations in any locks, safes and
vaults, if any, in the Premises.

     25.  HOLDOVER.  In the event Tenant remains in possession of the Premises
          --------
after the expiration of this Lease without the execution of a new lease, it
shall be deemed to be occupying said premises as a tenant from month-to-month,
subject to all of the conditions, provisions and obligations of this Lease
insofar as the same are applicable to a month-to-month tenancy until the
termination of such tenancy; provided, that Tenant shall pay a use and occupancy
charge equal to two hundred percent (200%) times the latest fixed rental, as
well as additional rental, computed on a daily basis and provided further, that
Landlord shall retain the right to seek an immediate eviction of Tenant.

     26.  EARLY TERMINATION.  At any time and from time to time throughout the
          -----------------
term of this Lease, Tenant shall have the absolute right to vacate all or any
part of the Premises upon one hundred eighty (180) days prior written notice to
Landlord without penalty to Tenant.  In the event Tenant vacates a portion of
the Premises, rent and real estate taxes due Landlord hereunder shall be
prorated on a per square foot basis.

     27.  TRANSFER BY LANDLORD.  In the event of a sale or conveyance by
          --------------------
Landlord of the Project, the same shall operate to release Landlord from any
future liability upon any of the covenants or conditions herein contained, and
in such event Tenant agrees to look solely to the successor in interest of
Landlord in and to this Lease.  This Lease shall not be affected by any such
sale or conveyance, and Tenant agrees to attorn to the purchaser or grantee,
which shall be obligated on this Lease only so long as it is the owner of
Landlord's interest in and to this Lease.

     28.  SUBORDINATION.  This Lease is and shall be subject and subordinate at
          -------------
all times to the lien of any mortgages now or hereafter placed on or against the
Building, or on or against Landlord's interest or estate therein, and including
all extensions, renewals, amendments and supplements to any mortgage, without
the necessity of the execution and delivery of any further instruments on the
part of Tenant to effectuate such subordination.  Tenant covenants and agrees to
execute and deliver upon demand such further instruments evidencing such
subordination of this Lease to the lien of any such mortgages as may be required
by Landlord.  Notwithstanding anything herein above contained in this Section,
in the event the holder of any mortgage shall at any time elect to have this
Lease constitute a prior and superior lien to its mortgage, then and in such
event, upon any such holder notifying Tenant to that effect in writing, this
Lease shall be deemed prior and superior in lien to such mortgage, whether this
Lease is dated prior to or subsequent to the date of such mortgage.

     29.  MODIFICATIONS.  Tenant agrees to execute any modification of this
          -------------
Lease which may be required by a lender as a condition to making a first
mortgage loan on the Project; provided that no such modification shall alter the
rent or term provided herein or materially reduce the economic value hereof to
Tenant.  Tenant agrees to complete and promptly return any

                                       12
<PAGE>

estoppel certificates that may be required in connection with any mortgage loan
on the Project. Upon request, Tenant shall furnish Landlord and its lender a
copy of the current annual financial statement.

     30.  ESTOPPEL CERTIFICATES.  Tenant agrees that at any time and from time
          ---------------------
to time upon not less than ten (10) days prior request of Landlord, Tenant shall
execute, acknowledge and deliver to Landlord a statement in writing certifying
(a) that this Lease is unmodified and in full force and effect (or if there have
been modifications, specifying the same), and (b) the dates to which the rent
and other charges have been paid, and (c) that, so far as the Tenant knows,
Landlord is not in default under any provisions of this Lease (or if Tenant
knows of any such default, specifying the same) and (d) such other matters as
Landlord or Landlord's mortgagee may reasonably require.  It is intended that
any such statement may be relied upon by any person proposing to acquire
Landlord's interest in this Lease or any prospective mortgagee of, or assignee
of any mortgage upon, such interest.

     31.  NOTICES.  All notices and demands which may or are required to be
          -------
given by either party to the other hereunder shall be in writing, and delivered
in person or sent by either United States certified mail, return receipt
requested, postage prepaid or by Federal Express or other nationally recognized
overnight delivery service.  Notices and demands to Tenant shall be addressed to
it at the address indicated on Page 1 of this Lease or to such other place as
the Tenant may from time to time designate in a written notice to the Landlord.
Notices and demands to the Landlord shall be addressed to it at the address
indicated on Page 1 of this Lease, or to such other firm or to such other place
as Landlord may from time to time designate in a written notice to the Tenant.

     32.  EXECUTION.  The submission of this document for examination does not
          ---------
constitute an offer to lease, or a reservation of, or option for, the Premises
and this document becomes effective and binding only upon the execution and
delivery hereof by both Landlord and Tenant.  Tenant confirms that Landlord has
made no representations or promises with respect to the Premises or the making
or entry into of this Lease except as are expressly set forth herein, and agrees
that no claim or liability shall be asserted by Tenant against Landlord for, and
Landlord shall not be liable by reason of, breach of any representations, or
promises not expressly stated in this Lease.  This Lease can be modified or
altered only by agreement in writing between Landlord and Tenant.

     33.  BINDING EFFECT.  The covenants, agreements and obligations herein
          --------------
contained, except as herein otherwise specifically provided, shall extend to,
bind and inure to the benefit of the parties hereto and their respective
personal representatives, heirs, successors and assigns (but in the case of
assigns only to the extent that assignment is permitted hereunder).  No third
party, other than such successors and assigns, shall be entitled to enforce any
or all of the terms of this Lease or shall have rights hereunder whatsoever.

     34.  INTERPRETATION.  The laws of the State of Wisconsin shall govern the
          --------------
validity, performance and enforcement of this Lease.  The invalidity or
unenforceability of any provision of this Lease shall not affect or impair any
other provision.  Whenever the singular number is used, the same shall include
the plural, and the masculine gender shall include the feminine and

                                       13
<PAGE>

neuter genders. The captions appearing in this Lease are inserted only as a
matter of convenience and in no way define, limit, construe or describe the
scope or intent of such sections or sections of this Lease nor in any way affect
this Lease.

     35.  FORCE MAJEURE.  In the event that either party shall be delayed or
          -------------
hindered in or prevented from the performance of any act required hereunder by
reason of strikes, lockouts, labor troubles, inability to procure materials,
failure of power, restrictive governmental laws, regulations, orders or decrees,
riots, insurrection, war, acts of God, inclement weather, or other reason beyond
such party's reasonable control, then performance of such act shall be excused
for the period of the delay and the period for the performance of any such act
shall be extended for a period equivalent to the period of such delay; provided
that nothing contained herein shall be deemed to excuse or delay the Tenant's
obligation to pay Base Rent, additional rent or any other monetary obligations
of Tenant hereunder.

     36.  CORPORATE AUTHORITY.  If Tenant is a corporation, each individual
          -------------------
executing this Lease on behalf of said corporation represents and warrants that
he or she is duly authorized to execute and deliver this Lease on behalf of said
corporation, in accordance with a duly adopted resolution of the board of
directors of said corporation, and that this Lease is binding upon said
corporation in accordance with its terms.

     EXECUTED as of the date first written above.

                                 LANDLORD:

                                 METAVANTE CORPORATION

                                 By: ___________________________________

                                 TENANT:

                                 M&I SUPPORT SERVICES, INC.

                                 By:____________________________________
                                     [Name, Title]

                                       14
<PAGE>

                             Schedule of Exhibits

Exhibit A                          Site Plan

Exhibit A-1                        Legal Description of Project

Exhibit B                          Floor Plan of Premises

The above exhibits to this exhibit have been omitted.  The exhibits will be
furnished supplementally to the Securities and Exchange Commission upon request.

                                       15<PAGE>

                                                                   Exhibit 10.11
                                                                   -------------

________________________________________________________________________________

                             OUTSOURCING AGREEMENT

                                 BY AND BETWEEN

                         MARSHALL & ILSLEY CORPORATION
              acting on behalf of its Subsidiaries and Affiliates

                                      and

                             METAVANTE CORPORATION

                                  DATED AS OF

                                  July 1, 2000

                                       i
<PAGE>

                               TABLE OF CONTENTS
                               -----------------
<TABLE>
<CAPTION>

                                                                                               Page
                                                                                              ------
<S>                                                                                           <C>

1.   DEFINITIONS............................................................................   1
   1.1   Definitions........................................................................   1
   1.2   References.........................................................................   1
   1.3   Interpretation.....................................................................   1
2.   TERM...................................................................................   1
   2.1   Initial Term.......................................................................   1
   2.2   Extensions.........................................................................   1
3.   APPOINTMENT............................................................................   1
   3.1   Performance by Metavante Affiliates or Subcontractors..............................   1
   3.2   Third Party Products/Services......................................................   1
   3.3   Proper Instructions................................................................   1
 4.  INTENTIONALLY OMITTED..................................................................   1
 5.  SERVICES...............................................................................   1
   5.1   Banking Application Services.......................................................   1
   5.2   e-Pathway and Retail Delivery Services.............................................   2
   5.3   Electronic Funds Delivery..........................................................   2
   5.4   New Services.......................................................................   2
   5.5   Trust Services.....................................................................   2
 6.  FEES...................................................................................   2
   6.1   Fee Structure......................................................................   2
   6.2   Pricing and Operational Assumptions................................................   2
   6.3   EFD Services.......................................................................   2
   6.4   Training and Education.............................................................   2
   6.5   Excluded Costs.....................................................................   2
   6.6   Disputed Amounts...................................................................   3
   6.7   Terms of Payment...................................................................   3
   6.8   Modification of Terms and Pricing..................................................   3
 7.  PERFORMANCE WARRANTY/EXCLUSIVE REMEDY/DISCLAIMER OF ALL OTHER WARRANTIES...............   3
   7.1   Performance Warranty...............................................................   3
   7.2   Performance Standards..............................................................   3
   7.3   Performance Warranty Exclusions....................................................   3
   7.4   Notice of and Correction of Defects................................................   3
   7.4   Backup Remedy......................................................................   3
   7.5   DISCLAIMER OF ALL OTHER WARRANTIES.................................................   3
8.   MODIFICATION OR PARTIAL TERMINATION....................................................   3
   8.1   Modifications to Services..........................................................   3
   8.2   PARTIAL TERMINATION BY.............................................................   3
   8.3   Partial Termination by Customer....................................................   4
   8.4   Ownership and Proprietary Rights...................................................   4
9.   TERMINATION............................................................................   4
   9.1   Early Termination..................................................................   4
   9.2   For Cause..........................................................................   4
   9.3   For Insolvency.....................................................................   4
   9.4   For Force Majeure..................................................................   4
   9.5   For Assignment.....................................................................   4
10.  SERVICES FOLLOWING TERMINATION.........................................................   4
  10.1   Termination Assistance.............................................................   4
  10.2   Continuation of Services...........................................................   4
</TABLE>

                                       i
<PAGE>

<TABLE>
<S>                                                                                            <C>
11.  LIMITATION OF LIABILITY/MAXIMUM DAMAGES ALLOWED........................................   4
  11.1  Equitable Relief....................................................................   4
  11.2  Exclusion of Incidental and Consequential Damages...................................   4
  11.3  Maximum Damages Allowed.............................................................   5
  11.4  Statute of Limitations..............................................................   5
  11.5  Economic Loss Waiver................................................................   5
  11.6  Liquidated Damages..................................................................   5
  11.7  Essential Elements..................................................................   5
12.  INSURANCE AND INDEMNITY................................................................   5
  12.1  Insurance...........................................................................   5
  12.2  Indemnity...........................................................................   5
  12.3  Indemnification Procedures..........................................................   5
13.  DISPUTE RESOLUTION.....................................................................   5
  13.1  Representatives of Parties..........................................................   6
  13.2  Arbitration.........................................................................   6
  13.3  Continuity of Performance...........................................................   6
14.  AUTHORITY..............................................................................   6
  14.1  By..................................................................................   6
  14.2  By Customer.........................................................................   6
15.  CONFIDENTIALITY AND OWNERSHIP..........................................................   6
  15.1  Customer Data.......................................................................   6
  15.2  Metavante Systems...................................................................   6
  15.3  Confidential Information............................................................   6
  15.4  Obligations of the Parties..........................................................   6
  15.5  Security............................................................................   6
16.  MANAGEMENT OF PROJECT..................................................................   7
  16.1  Account Representatives.............................................................   7
  16.2  Development Projects and Technical Support..........................................   7
17.  REGULATORY COMPLIANCE..................................................................   7
18.  DISASTER RECOVERY......................................................................   8
  18.1  Services Continuity Plan............................................................   8
  18.2  Relocation..........................................................................   8
  18.3  Resumption of Services..............................................................   8
  18.4  Annual Test.........................................................................   8
19.  GENERAL TERMS AND CONDITIONS...........................................................   8
  19.1  Transmission of Data................................................................   8
  19.2  Equipment and Network...............................................................   8
  19.3  Reliance on Data....................................................................   8
  19.4  Data Backup.........................................................................   8
  19.5  Balancing and Controls..............................................................   8
  19.6  Use of Services.....................................................................   8
  19.7  Regulatory Assurances...............................................................   8
  19.8  IRS Filing..........................................................................   9
  19.9  Affiliates..........................................................................   9
 19.10    Future Acquisitions...............................................................   9
20.  MISCELLANEOUS PROVISIONS...............................................................   9
  20.1  Governing Law.......................................................................   9
  20.2  Venue and Jurisdiction..............................................................   9
  20.3  Entire Agreement; Amendments........................................................   9
  20.4  Assignment..........................................................................   9
  20.5  Relationship of Parties.............................................................  10
</TABLE>

                                      ii
<PAGE>

<TABLE>
<S>                                                                                            <C>
  20.6   Notices.............................................................................  10
  20.7   Headings............................................................................  10
  20.8   Counterparts........................................................................  10
  20.9   Waiver..............................................................................  10
  20.10  Severability........................................................................  10
  20.11  Attorneys' Fees and Costs...........................................................  10
  20.12  Publicity...........................................................................  10
  20.13  No Third Party Beneficiaries........................................................  10
  20.14  Force Majeure.......................................................................  11
  20.15  Construction........................................................................  11
  20.16  Waiver of Jury Trial................................................................  11
  20.17  Nonsolicitation.....................................................................  11
</TABLE>

Schedules

1.1      Definitions
1.2      Customer Affiliates
5.1A     Core Services
5.1B     Loan Origination Services
5.1C     Connectware
5.1D     ACH Services
5.1E     Data Warehouse Services
5.1F     Credit Services
5.2A     DirectPC Services
5.2B     Consumer Internet Banking Services
5.2D     Business E-Banking Services
5.2E     Cash Express Services
5.2F     Payment Processing Services
5.3A     Card Services
5.3B     EFD Services
5.3C     Merchant E-Commerce Services
5.5      Trust Services
6.1      Fee Schedule
7.1      Performance Standards
9.1      Termination Fee

Exhibits
--------

A    Attorney-in-Fact Appointment
B    Affidavit

                                      iii
<PAGE>

                             OUTSOURCING AGREEMENT

     This Outsourcing Agreement ("Agreement") is made as of the 1st day of July,
2000, by and between Marshall & Ilsley Corporation, a Wisconsin corporation
("Customer") and Metavante Corporation, a Wisconsin corporation ("Metavante").

     In consideration of the payments to be made and services to be performed
hereunder, the parties agree as follows:

1.      DEFINITIONS

        1.1. Definitions. The defined terms of this Agreement shall have the
             -----------
meaning ascribed to them on attached Schedule 1.1.
                                     ------------

        1.2. References. In this Agreement and the schedules and exhibits
             ----------
attached hereto, which are hereby incorporated and deemed a part of this
Agreement, references and mention of the word "include" and "including" shall
mean "includes, without limitation" and "including, without limitation," as
applicable.

        1.3. Interpretation. In the event of a conflict between this Agreement
             --------------
and the terms of any exhibits and schedules attached hereto, the terms of the
schedules and exhibits shall prevail and control the interpretation of the
Agreement. The exhibits and schedules together with the Agreement shall be
interpreted as a single document.

2.      TERM

        2.1. Initial Term. This Agreement shall commence on the Effective Date
             ------------
and end on the seventh (7/th/) anniversary of the last day of the month in which
the Effective Date occurs ("Initial Term") provided that, during the ninety (90)
day period commencing on the fifth (5/th/) anniversary of the last day of the
month in which the Effective Date occurs, Customer may terminate this entire
Agreement or terminate any of the Services then received by Customer without
payment of a Termination Fee upon providing one hundred eighty (180) days
written notice to Metavante. Failure to provide timely notice during said ninety
(90) day period shall void Customer's option specified above.

        2.2. Extensions. Unless this Agreement has been earlier terminated, at
             ----------
least one (1) year prior to the expiration of the Initial Term, Metavante shall
submit to Customer a written proposal for renewal of this Agreement. Customer
will respond to such proposal within three (3) months following receipt and
inform Metavante in writing whether or not Customer desires to renew this
Agreement. If Metavante and Customer are unable to agree upon the terms for
renewal of this Agreement at least six (6) months prior to the expiration of the
Initial Term, then this Agreement shall be automatically renewed for one (1)
twelve-month period under the same terms and conditions, including price.
Thereafter, this Agreement shall expire unless further renewed in writing by the
parties.

3.      APPOINTMENT

        3.1. Performance by Metavante Affiliates or Subcontractors. Customer
             -----------------------------------------------------
understands and agrees that the actual performance of the Services may be made
by, and/or software used by Metavante to provide the Services may be licensed
from Affiliates of Metavante, or subcontractors of Metavante or its Affiliates
(collectively, the "Eligible Providers"). For purposes of this Agreement,
performance of the Services by any Eligible Provider shall be deemed performance
by Metavante itself. Metavante shall remain fully responsible for the
performance or non-performance of each Eligible Provider under this Agreement,
to the same extent if Metavante itself performed or failed to perform such
services. Customer agrees to look solely to Metavante, and not to any Eligible
Providers, for satisfaction of any claims Customer may have arising out of or in
connection with this Agreement or the performance or non-performance of
Services.

        3.2. Third Party Products/Services. The parties acknowledge that certain
             -----------------------------
services and products necessary for the performance of the Services are being,
and in the future may be, provided by Third Parties who will contract directly
with Customer,. Metavante shall have no liability to Customer for information
and products supplied by, or services performed by, such Third Parties in
conjunction with the Services.

        3.3. Proper Instructions. "Proper Instructions" shall mean those
             -------------------
instructions sent to Metavante by letter, memorandum, telegram, cable, telex,
telecopy facsimile, computer terminal, e-mail or other "on line" system or
similar means of communication or given orally over the telephone or given in
person by one or more of the person(s) whose name(s) and signature(s) are listed
on the most recent certificate delivered by Customer to Metavante which lists
those persons authorized to give orders, corrections and instructions in the
name of and on behalf of Customer. Proper Instructions shall specify the action
requested to be taken or omitted.

4.      INTENTIONALLY OMITTED

5.      SERVICES   Metavante agrees to provide Customer with the Services in
accordance with the applicable User Manuals and this Agreement.

        5.1.    Banking Application Services

                A    Core Services. Metavante agrees to provide Customer with
                     -------------
the Core Services in accordance with the applicable Core Services User Manuals
and this Agreement.

                B    Loan Origination Services. Metavante agrees to provide
                     -------------------------
Customer with the Loan Origination Services in accordance with the applicable
User Manuals, this Agreement and Schedule 5.1B.
                                 -------------

               C     Connectware. Metavante agrees to provide Customer with the
                     -----------
Connectware services in accordance with the Connectware services manuals, this
Agreement and Schedule 5.1C.
              -------------

               D     Automated Clearing House Services. Metavante agrees to
                     ---------------------------------
provide Customer the automated clearinghouse services ("ACH Services") subject
to the terms and conditions set forth on attached Schedule 5.1D.
                                                  -------------

               E     Data Warehouse Services. Metavante agrees to provide
                     -----------------------
Customer the data warehouse services ("Data Warehouse Services") subject to the
terms and conditions set forth on attached Schedule 5.1E.
                                           -------------

               F     Credit Services. Metavante agrees to provide Customer the
                     ---------------
credit services ("Credit Services") subject to the terms and conditions set
forth on attached Schedule 5.1F.
                  -------------

                                       1
<PAGE>

     5.2.    e-Pathway and Retail Delivery Services

             A   DirectPC Services. The consumer account accessibility, fund
                 ------------------
transfer, account balance inquiry, bill payment and other remote access banking
services to be provided by Metavante, via telephone or personal computer
("DirectPC Services") shall be subject to the terms and conditions set forth on
attached Schedule 5.2A.
         -------------

             B   Consumer Internet Banking Services. The consumer account
                 ----------------------------------
accessibility, fund transfer, account balance inquiry, bill payment and other
remote access banking services to be provided by Metavante, via the Internet
("Internet Banking Services") shall be subject to the terms and conditions set
forth on attached Schedule 5.2B
                  -------------

             C   Branch Automation Systems. Metavante agrees to provide the
                 -------------------------
licenses, products, interfaces and network management associated with the
automation of Customer's branch offices, in accordance with the Branch
Automation Agreement.

             D   Business E-Banking Services. The business account
                 ---------------------------
accessibility, fund transfer, account balance inquiry, bill payment, and other
remote accessibility services to be provided by Metavante, via personal computer
software or the Internet ("Business E-Banking") shall be subject to the terms
and conditions set forth on attached Schedule 5.2D.
                                     --------------

             E   Cash Express Services. The business customer account
                 ---------------------
reconciliation, cash concentration, data interchange and related services to be
provided by Metavante ("Cash Express Services") shall be subject to the terms of
Schedule 5.2E.
-------------

             F   Payment Processing Services. The payment processing services to
                 ---------------------------
be provided by Metavante ("Payment Processing Services") shall be subject to the
terms of Schedule 5.2F.
         -------------

     5.3.    Electronic Funds Delivery

             A   Card and Merchant Accounts. The card and merchant account
                 --------------------------
services ("Card Services") to be provided by Metavante shall be subject to the
terms and conditions set forth on attached Schedule 5.3A
                                           -------------

             B   EFD Services. The electronic funds delivery services ("EFD
                 ------------
Services") to be provided by Metavante shall be subject to the terms and
conditions set forth on attached Schedule 5.3B
                                 -------------

             C   Merchant E-Commerce Services. The credit card merchant e-
                 ----------------------------
commerce website development and hosting services ("Merchant E-Commerce
Services") to be provided by Metavante shall be subject to the terms of Schedule
                                                                        --------
5.3C.
----

     5.4.    New Services. If Customer wishes to receive any New Service which
is included in Metavante's then-current product offerings, Customer shall notify
Metavante and the parties shall implement the same in accordance with a mutually
acceptable schedule. If the New ServiceCustomer desires for Metavante to develop
a New Service which is not included in Metavante's then-current product
offerings, Customer shall submit a written request to Metavante in accordance
with Section 16.2A of this Agreement. Nothing contained herein shall obligate
Customer to obtain any New Service from Metavante. Metavante agrees to
reasonably cooperate with Customer or any Third Party designated by Customer for
the purpose of developing interfaces to the Metavante System. Such cooperation
may include, without limitation, licensing Customer or such Third Party to use
Metavante' application program interface specifications or interface software at
Metavante' then-current standard rate. Metavante may require any Third Party to
execute a confidentiality agreement prior to sharing information regarding the
Metavante System.

     5.5.    Trust Services. Metavante agrees to provide Customer the Trust
Services in accordance with attached Schedule 5.5.
                                     ------------
6.   FEES

     6.1. Fee Structure. Schedule 6.1 attached hereto (the "Fee Schedule") sets
          -------------  ------------
forth the costs and charges for the Services and Customer agrees to pay
Metavante the fees specified in the Fee Schedule for the Services rendered by
Metavante. These costs and charges are included in one or more of the following
categories:

            A   a minimum monthly fee for certain recurring, aggregated data
processing services based on stated volumes (the "Monthly Base Fee"); actual
volumes in excess of stated volumes shall result in additional charges as
further described in the Fee Schedule; and

            B   an hourly or daily fee for programming, training and related
Services not included in the Monthly Base Fee requested by Customer.

     6.2. Pricing and Operational Assumptions. The Fee Schedule sets forth the
          -----------------------------------
operational and pricing assumptions made by Metavante. If the parties determine
that one or more of the pricing or operational assumptions listed in the Fee
Schedule is inaccurate or incomplete in any material respect, the parties will
negotiate in good faith regarding an equitable adjustment to any materially and
adversely impacted provisions of this Agreement.

     6.3. EFD Services. In addition to the charges specified on the Fee
          ------------
Schedule, Customer shall be responsible for all interchange and network provider
fees and all dues, fees and assessments established by and owed to Visa and/or
MasterCard for the processing of Customer's transactions, and for all costs and
fees associated with changes to ATM (as defined in Schedule 5.3B ) protocol
                                                   -------------
caused by Customer's use of the EFD Services.

     6.4. Training and Education. Metavante will provide to Customer, at no
          ----------------------
charge, one set of each of the User Manuals in electronic format, or if not
available, two (2) hard copies. When the User Manuals are updated, Metavante
will provide the updates to Customer at no additional charge. Customer may make
additional copies of such User Documentation for its internal use only.

     6.5. Excluded Costs. The fees set forth in the Fee Schedule do not include
          --------------
shipping and courier costs, telecommunication charges, LU charges, Expenses,
Third Party pass-through charges, workshop fees, training fees, late fees or
charges and Taxes, which shall be the responsibility of Customer.

     6.6. Disputed Amounts. If Customer disputes any charge or amount on any
          ----------------
invoice and such dispute cannot be resolved promptly through good faith
discussions between the parties, Customer shall pay the amounts due under this
Agreement less the disputed amount, and the parties shall diligently proceed to
resolve such disputed amount. An amount will be considered disputed in good
faith if (i) Customer delivers a written statement to Metavante on or before the
due date of the invoice, describing in detail the basis of the dispute and the
amount being withheld by

                                       2
<PAGE>

Customer, (ii) such written statement represents that the amount in dispute has
been determined after due investigation of the facts and that such disputed
amount has been determined in good faith, and (iii) all other amounts due from
Customer that are not in dispute have been paid in accordance with the terms of
this Agreement.

     6.7. Terms of Payment. All "one-time" fees shall be paid to Metavante as
          ----------------
set forth in the Fee Schedule. All other amounts due hereunder shall be paid
within ten (10) days of invoice, unless otherwise provided in the Fee Schedule.
Undisputed charges not paid by the due date shall be subject to annual interest
at the rate of 12% or the highest rate permitted by law, whichever is lower.
Customer shall also pay any collection fees, court costs and reasonable
attorneys' fees incurred by Metavante in collecting payment of the charges and
any other amounts for which Customer is liable under the terms and conditions of
this Agreement.

     6.8. Modification of Terms and Pricing. Commencing following the second
          ---------------------------------
anniversary of the Effective Date, all charges for Services shall be subject to
the annual adjustments (including CPI adjustments) set forth in the Fee
Schedule.

7.   PERFORMANCE WARRANTY/EXCLUSIVE REMEDY/DISCLAIMER OF ALL OTHER WARRANTIES

     7.1. Performance Warranty. Metavante does not warrant that the Services
          --------------------
will be uninterrupted or error-free, but warrants that it will provide the
Services covered by this Agreement in a commercially reasonable manner in
substantial conformity with the applicable User Manuals (the "Performance
Warranty"). THIS PERFORMANCE WARRANTY IS SUBJECT TO THE WARRANTY EXCLUSIONS SET
FORTH BELOW IN SECTION 7.3 AND THE REMEDY LIMITATIONS SET FORTH BELOW IN SECTION
7.4.

     7.2. Performance Standards
          ---------------------

          A    Metavante warrants that a portion of the Services covered by this
Agreement shall be provided in accordance with the Performance Standards set
forth in Schedule 7.1.
         ------------

          B    Within six (6) months after the Commencement Date, and annually
thereafter during the Term, Metavante and Customer shall review the Performance
Standards and make any mutually agreed upon adjustments to them as appropriate
to reflect improved performance capabilities associated with advances in
technology, processes and methods which are used by Metavante to perform the
Services. As new technologies and processes are introduced, Metavante and
Customer also will meet to discuss, and if mutually agreed, adopt additional
Performance Standards to reflect the impact of such technologies and processes
on the Services.

     7.3. Performance Warranty Exclusions. Except as may be expressly agreed in
          -------------------------------
writing by Metavante, Metavante's Performance Warranty does not apply to:

          A  defects, problems, or failures caused by the Customer's
nonperformance of obligations essential to Metavante's performance of its
obligations; and/or

          B  defects, problems, or failures caused by an event of force majeure.

     7.4. Notice of and Correction of Defects. Customer shall notify Metavante
          -----------------------------------
in writing of any alleged breach of this Performance Warranty. If the breach
consists of Metavante's failure to achieve a Performance Standard, Metavante
shall cause its performance to conform to the applicable Performance Standard
within ninety (90) days of Customer's Notice. If the breach consists of a
failure by Metavante to perform in accordance with the Performance Warranty,
Metavante shall have thirty (30) days to correct the alleged breach. During this
time period, Metavante shall use reasonable efforts, at its own expense, to
remedy the breach. Customer shall be responsible for making whatever appropriate
adjustments may be necessary to mitigate adverse effects on Customer until
Metavante remedies the breach. Metavante will, at Metavante's expense, assist
Customer in making such corrections through the most cost-effective means,
whether manual, by system reruns or program modifications.

     7.5. Backup Remedy. If Metavante fails to remedy the breach in the time
          -------------
periods specified in Section 7.4 above, Customer may file a claim for Damages
pursuant to the dispute resolution procedure set forth in Section 13.1 below
and, in addition, terminate the Agreement for cause pursuant to Section 9.2
below. THE BACKUP REMEDY SET FORTH IN THIS SECTION 7.5 IS CUSTOMER'S SOLE AND
EXCLUSIVE REMEDY FOR Metavante's BREACH OF THE PERFORMANCE WARRANTY, TO THE
EXCLUSION OF ALL OTHER REMEDIES, IN CONTRACT, TORT, OR OTHERWISE.

     7.6. DISCLAIMER OF ALL OTHER WARRANTIES. THIS PERFORMANCE WARRANTY, AND THE
          ----------------------------------
REPRESENTATIONS IN ARTICLE 14, ARE IN LIEU OF, AND Metavante DISCLAIMS ANY AND
ALL OTHER WARRANTIES, CONDITIONS, OR REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL
OR WRITTEN) WITH RESPECT TO THE SERVICES PROVIDED UNDER THIS AGREEMENT,
INCLUDING, WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS OR SUITABILITY FOR ANY PURPOSE (WHETHER OR NOT Metavante KNOWS, HAS
REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH
PURPOSE), WHETHER ALLEGED TO ARISE BY LAW, BY REASON OF CUSTOM OR USAGE IN THE
TRADE, OR BY COURSE OF DEALING. IN ADDITION, Metavante DISCLAIMS ANY WARRANTY OR
REPRESENTATION TO ANY PERSON OTHER THAN THE CUSTOMER WITH RESPECT TO THE
SERVICES PROVIDED UNDER THIS AGREEMENT.

8.   MODIFICATION OR PARTIAL TERMINATION

     8.1. Modifications to Services. Metavante may modify, amend, enhance,
          -------------------------
update, or provide an appropriate replacement for the software used to provide
the Services, or any element of its systems or processes at any time to: (i)
improve the Services or (ii) facilitate the continued economic provision of the
Services to Customer or Metavante, provided that neither the functionality of
the Services nor any applicable Performance Standards are materially adversely
affected. Metavante shall provide reasonable advance notice to Customer of
material modifications, enhancements, or replacements to the software used to
provide the Services.

     8.2. Partial Termination by Metavante. Metavante may, at any time, withdraw
          --------------------------------
any of the Services (other than the Initial Services) upon providing one hundred
eighty (180) days' prior written notice to Customer. Metavante may also
terminate any of the Services immediately upon any final regulatory,
legislative, or judicial determination that providing such Services is
inconsistent with applicable law or regulation. If Metavante terminates any
Service, Metavante agrees to assist Customer, without additional charge, in
identifying an alternate provider of such terminated Service. Metavante
represents that, as of the Effective Date, it has no knowledge of any final
regulatory, legislative or judicial determination that the provision of any of
the Initial Services is inconsistent with applicable law or regulation. In the
event a Service provided as part of the Monthly Base Fee is terminated by
Metavante, the parties agree to negotiate in good faith an appropriate reduction
in the Monthly Base Fee prior to termination of

                                       3
<PAGE>

such Service(s).

     8.3. Partial Termination by Customer.
          -------------------------------

          A Customer agrees that, during the Term, Customer shall obtain
exclusively from Metavante all of its requirements covered by the Initial
Services. If Customer breaches the foregoing covenant, Customer shall pay
Metavante a Termination Fee for the discontinued Service, as liquidated damages
and not as a penalty, provided that it shall not be a breach of the foregoing
covenants if Customer shall obtain a New Service from Metavante to replace an
existing Service. Notwithstanding the foregoing, Customer may terminate any
Services identified in Schedule 5.1A as being subject to termination without
penalty, without payment of any Termination Fee under Section 9 of this
Agreement, and the foregoing shall thereupon no longer apply to Customer with
respect to such Services.

          B Unless otherwise agreed to by the parties in writing, Customer may
terminate any New Service upon one hundred eighty (180) days prior written
notice to Metavante. Termination of New Services shall not be subject to any
Termination Fee, unless the entire Agreement is terminated in a manner which
would entitle Metavante to receive a Termination Fee.

     8.4. Ownership and Proprietary Rights. Metavante reserves the right to
          --------------------------------
determine the hardware, software and tools to be used by Metavante in fulfilling
its duties under this Agreement. Metavante and Customer intend and agree that
Metavante shall retain title and all other ownership and proprietary rights in
and to the Metavante Proprietary Materials and information. Such ownership and
proprietary rights shall include any and all rights in and to patents,
trademarks, copyrights, and trade secret rights. Metavante and Customer agree
that Metavante Proprietary Materials and Information are not "work made for
hire" within the meaning of U.S. Copyright Act 17 U.S.C. Section 101.

9.   TERMINATION

     9.1. Early Termination. The terms and conditions set forth in attached
          -----------------
Schedule 9.1 shall govern the early termination of this Agreement (or any
------------
Service which is part of the Initial Services).

     9.2. For Cause. If either party fails to perform any of its material
          ---------
obligations under this Agreement and (i) does not cure such failure within
thirty (30) days (or any other cure period specifically set forth in the
Agreement) after being given notice specifying the nature of the failure, or
(ii) if the failure is not one that can reasonably be cured within thirty (30)
days, does not develop a plan to cure the failure and diligently proceed
according to the plan until the failure has been cured (provided that a failure
to make any payment when due shall not in any case be deemed a failure that
cannot reasonably be cured within thirty (30) days) then the non-defaulting
party may, by giving notice to the other party, terminate this Agreement as of
the date specified in such notice of termination, or such later date agreed to
by the parties, without prejudice to the non-defaulting party's right to collect
Damages (if the non-defaulting party is the Customer) or the Termination Fee (if
the non-defaulting party is Metavante).

     9.3. For Insolvency. In addition to the termination rights set forth in
          --------------
Sections 9.1 and 9.2, subject to the provisions of Title 11, United States Code,
if either party becomes or is declared insolvent or bankrupt, is the subject to
any proceedings relating to its liquidation, insolvency or for the appointment
of a receiver or similar officer for it, makes an assignment for the benefit of
all or substantially all of its creditors, or enters into an agreement for the
composition, extension, or readjustment of all or substantially all of its
obligations, or is subject to regulatory sanction by any Federal Regulator, then
the other party may, by giving written notice to such party, may terminate this
Agreement as of a date specified in such notice of termination; provided that
the foregoing shall not apply with respect to any involuntary petition in
bankruptcy filed against a party unless such petition is not dismissed within
sixty (60) days of such filing.

     9.4. For Force Majeure. In the event that Metavante fails to provide the
          -----------------
Services in accordance with this Agreement for a period of forty-five (45) days
due to an event of force majeure (as described in Section 20.14 hereof),
Customer may terminate this Agreement upon written notice to Metavante delivered
within thirty (30) days thereafter, without payment of any Termination Fee.

     9.5. For Assignment Customer may terminate this Agreement without payment
          --------------
of any Termination Fee upon written notice in the event that (a) Metavante
assigns this Agreement without Customer's consent in violation of Section 20.4,
or (b) Metavante is subject to a Change in Control which will result in a
transfer of Customer's Core Services to a new data processing platform.

10.  SERVICES FOLLOWING TERMINATION

     10.1. Termination Assistance. Following the expiration or early termination
           ----------------------
of this Agreement, Metavante shall provide Customer, at Customer's expense, all
necessary assistance to facilitate the orderly transition of Services to
Customer or its designee ("Termination Assistance"). As part of the Termination
Assistance, Metavante shall assist Customer to develop a plan for the transition
of all Services then being performed by Metavante under this Agreement, from
Metavante to Customer or its designee, on a reasonable schedule developed
jointly by Metavante and Customer. Prior to providing any Termination
Assistance, Metavante shall deliver to Customer a good faith estimate of all
such Expenses and charges including charges for custom programming services.
Customer understands and agrees that all Expenses and charges for Termination
Assistance shall be computed in accordance with Metavante's then-current
standard prices for such products, materials and services. Nothing contained
herein shall obligate Customer to receive Termination Assistance from Metavante.

     10.2. Continuation of Services. Unless Metavante terminates this Agreement
           ------------------------
pursuant to Section 9.2 above, upon at least ninety (90) days' prior written
request by Customer, Metavante shall continue to provide Customer all Services
and the Effective Date of Termination shall be extended for a maximum period of
twelve (12) months. If Customer elects to receive the Services for such period,
Metavante's then-current standard pricing shall continue to apply to the
provision and receipt of such Services.

11.  LIMITATION OF LIABILITY/MAXIMUM DAMAGES ALLOWED

     11.1. Equitable Relief. Either party may seek equitable remedies, including
           ----------------
injunctive relief, for a breach of the other party's obligations under Article
15 of this Agreement, prior to commencing the dispute resolution procedures set
forth in Section 13.1 below.

     11.2. Exclusion of Incidental and Consequential Damages. Independent of,
           -------------------------------------------------
severable from, and to be enforced independently of any other provision of this
Agreement, NEITHER PARTY (INCLUDING WITH RESPECT TO CLAIMS BY CUSTOMER, ANY
ELIGIBLE PROVIDER) WILL BE LIABLE TO THE OTHER PARTY (NOR TO ANY PERSON CLAIMING
RIGHTS DERIVED FROM THE OTHER PARTY'S RIGHTS) IN CONTRACT, TORT, (INCLUDING
NEGLIGENCE) OR OTHERWISE, FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR
EXEMPLARY DAMAGES OF ANY KIND--including lost profits, loss of business, or
other economic damage, and further including injury to property, AS A RESULT OF
BREACH OF ANY WARRANTY OR OTHER TERM OF THIS AGREEMENT, INCLUDING ANY FAILURE OF
PERFORMANCE,

                                       4
<PAGE>

REGARDLESS OF WHETHER THE PARTY LIABLE OR ALLEGEDLY LIABLE WAS ADVISED, HAD
OTHER REASON TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY THEREOF.

     11.3. Maximum Damages Allowed. Notwithstanding any other provision of this
           -----------------------
Agreement, and for any reason, including breach of any duty imposed by this
contract or independent of this contract, and regardless of any claim in
contract, tort (including negligence) or otherwise, the total, aggregate
liability under this Agreement of Metavante and/or any Eligible Provider shall
in no circumstance exceed twenty-five million dollars ($25,000,000), provided,
however, that the foregoing shall not limit M&I'sMetavante' liability for
willful misconduct.

     11.4. Statute of Limitations. No lawsuit or other action may be brought by
           ----------------------
either party hereto, or on any claim or controversy based upon or arising in any
way out of this Agreement, after one (1) year from the date on which the cause
of action arose regardless of the nature of the claim or form of action, whether
in contract, tort (including negligence) or otherwise; provided, however, the
foregoing limitation shall not apply to the collection of any amounts due under
this Agreement.

     11.5. Economic Loss Waiver. In addition to and not in limitation of any
           --------------------
other provision of this Article 11, each party hereby knowingly, voluntarily,
and intentionally waives any right to recover from the other party, and Customer
waives any right to recover from any Eligible Provider, any economic losses or
damages in any action brought under tort theories, including, misrepresentation,
negligence and/or strict liability and/or relating to the quality or performance
of any products or services provided by Metavante or any Eligible Provider. For
purposes of this waiver, economic losses and damages include monetary losses or
damages caused by a defective product or service except personal injury or
damage to other tangible property. Even if remedies provided under this
Agreement shall be deemed to have failed of their essential purpose, neither
party shall have any liability to the other party under tort theories for
economic losses or damages.

     11.6. Liquidated Damages. Customer acknowledges that Metavante shall suffer
           ------------------
a material adverse impact on its business if this Agreement is terminated prior
to expiration of the Term, and that the resulting damages may not be susceptible
of precise determination. Customer acknowledges that the Termination Fee is a
reasonable approximation of such damages and shall be deemed to be liquidated
damages and not a penalty.

     11.7. Essential Elements. Customer and Metavante acknowledge and agree that
           ------------------
the limitations contained in this Article 11 are essential to this Agreement,
and that Metavante has expressly relied upon the inclusion of each and every
provision of this Article 11 as a condition to executing this Agreement.

12.  INSURANCE AND INDEMNITY

     12.1. Insurance. Metavante shall maintain for its own protection fidelity
           ---------
bond coverage for the Operations Center personnel; insurance coverage for loss
from fire, disaster or the causes contributing to interruption of normal
services, reconstruction of data file media and related processing costs;
additional expenses incurred to continue operations; and business interruption
to reimburse Metavante for losses resulting from suspension of the Operation
Center's activities due to physical loss of equipment.

     12.2.  Indemnity.
            ---------

            A.   By Customer. Customer shall indemnify Metavante from, and
defend Metavante against, any liability or expenses arising out of or relating
to (i) the inaccuracy or untruthfulness of any representation or warranty made
by Customer to Metavante, (ii) a violation of Federal, state, or other laws or
regulations for the protection of persons or members of a protected class or
category of persons by Customer or its employees or agents, (iii) sexual
discrimination or harassment by Customer or its employees or agents, (iv) work-
related injury or death caused by Customer or its employees or agents, (v)
tangible personal or real property damage resulting from Customer's acts or
omissions, or those of its employees or agents, and (vi) arising out of
Metavante' reliance on any data, instruction or information provided by Customer
pursuant to Proper Instructions. Customer shall be responsible for any costs and
Expenses incurred by Metavante in connection with the enforcement of this
Paragraph A.

            B.   By Metavante. Metavante shall indemnify Customer from, and
defend Customer against, any liability or expenses arising out of or relating to
(i) any claim by a third party that the Services or Metavante' software infringe
upon any United States patent, copyright or trademark of a third party, (ii) any
claim by a third party in connection with or arising from the Services, (iii)
the inaccuracy or untruthfulness of any representation or warranty made by
Metavante to Customer, (iv) a violation of Federal, state, or other laws or
regulations for the protection of persons or members of a protected class or
category of persons by Metavante or its employees or agents, (v) sexual
discrimination or harassment by Metavante, its employees, or agents, (vi) work-
related injury or death caused by Metavante, its employees, or agents, (vii)
tangible personal or real property damage resulting from Metavante' acts or
omissions, and (viii) Metavante' failure to perform the Services in accordance
with this Agreement. Metavante shall be responsible for any costs and expenses
incurred by Customer in connection with the enforcement of this Paragraph B.

     12.3. Indemnification Procedures. If any Third Party makes a claim covered
           --------------------------
by this Section against an indemnitee with respect to which such indemnitee
intends to seek indemnification under this Section, such indemnitee shall give
notice of such claim to the indemnifying party, including a brief description of
the amount and basis therefor, if known. Upon giving such notice, the
indemnifying party shall be obligated to defend such indemnitee against such
claim, and shall be entitled to assume control of the defense of the claim with
counsel chosen by the indemnifying party, reasonably satisfactory to the
indemnitee. Indemnitee shall cooperate fully with, and assist, the indemnifying
party in its defense against such claim in all reasonable respects. The
indemnifying party shall keep the indemnitee fully apprised at all times as to
the status of the defense. Notwithstanding the foregoing, the indemnitee shall
have the right to employ its own separate counsel in any such action, but the
fees and expenses of such counsel shall be at the expense of such indemnitee.
Neither the indemnifying party nor any indemnitee shall be liable for any
settlement of action or claim effected without its consent. Notwithstanding the
foregoing, the indemnitee shall retain, assume, or reassume sole control over
all expenses relating to every aspect of the defense that it believes is not the
subject of the indemnification provided for in this Section. Until both (a) the
indemnitee receives notice from indemnifying party that it will defend, and (b)
the indemnifying party assumes such defense, the indemnitee may, at any time
after ten (10) days from the date notice of claim is given to the indemnifying
party by the indemnitee, resist or otherwise defend the claim or, after
consultation with and consent of the indemnifying party, settle or otherwise
compromise or pay the claim. The indemnifying party shall pay all costs of
indemnity arising out of or relating to that defense and any such settlement,
compromise, or payment. The indemnitee shall keep the indemnifying party fully
apprised at all times as to the status of the defense. Following indemnification
as provided in this Section, the indemnifying party shall be subrogated to all
rights of the indemnitee with respect to the matters for which indemnification
has been made.

13.  DISPUTE RESOLUTION

                                       5
<PAGE>

     13.1. Representatives of Parties. All disputes arising under or in
           --------------------------
connection with this Agreement shall initially be referred to the Account
Representatives. If the Account Representatives are unable to resolve the
dispute within five (5) business days after referral of the matter to them, the
managers of the Account Representatives shall attempt to resolve the dispute.
If, after five (5) days they are unable to resolve the dispute, senior
executives of the parties shall attempt to resolve the dispute. If, after five
(5) days they are unable to resolve the dispute, the parties shall submit the
dispute to the chief executive officers of the parties for resolution. Neither
party shall commence legal proceedings with regard to a dispute until completion
of the dispute resolution procedures set forth in this Section 13.1, except to
the extent necessary to preserve its rights or maintain a superior position.

     13.2. Arbitration. If the procedures in Section 13.1 above do not result in
           -----------
resolution of the dispute within ten (10) business days after the chief
executive officers have received the necessary information, the dispute shall be
submitted to binding arbitration in Milwaukee, Wisconsin, conducted in
accordance with the Center for Public Resources ("CPR") Rules For Non-
Administered Arbitration of Business Disputes. Any controversy or dispute shall
be arbitrated by a single arbitrator either mutually agreed upon by the parties
or, absent agreement, appointed in accordance with the aforesaid CPR Rules. The
arbitration shall be governed by the United States Arbitration Act, 9 USC 1-16,
and judgment upon the award may be entered by any Court having jurisdiction
thereof. The arbitrators shall have case management authority and shall resolve
the controversy in a final award within 180 days from the commencement of the
arbitration action. All questions of arbitration shall be resolved by the
arbitrator appointed pursuant to this clause. In the event that the CPR no
longer promulgates rules as set forth above, then the arbitration shall be
administered under the rules of the American Arbitration Association or such
other recognized rules for resolution of disputes as the parties may mutually
agree upon.

     13.3. Continuity of Performance. During the pendency of the dispute
           -------------------------
resolution proceedings described in this Article 13, Metavante shall continue to
provide the Services so long as Customer shall continue to pay all undisputed
amounts to Metavante in a timely manner.

14.  AUTHORITY

     14.1.  Metavante.  Metavante warrants that:
            ---------

            A   Metavante has the right to provide the Services hereunder, using
all computer software required for that purpose. Metavante has all the requisite
corporate power and authority to execute, deliver and perform its obligations
under this Agreement. The execution, delivery and performance of this Agreement
has been duly authorized by Metavante and this Agreement is enforceable in
accordance with its terms against Metavante. No approval, authorization or
consent of any governmental or regulatory authorities is required to be obtained
or made by Metavante in order for Metavante to enter into and perform its
obligations under this Agreement.

     14.2.  Customer. Customer warrants that it is a corporation validly
            --------
existing and in good standing under the laws of the state of its incorporation.
It has all the requisite corporate power and authority to execute, deliver and
perform its obligations under this Agreement. The execution, delivery and
performance of this Agreement has been duly authorized by Customer and this
Agreement is enforceable in accordance with its terms against Customer. No
approval, authorization or consent of any governmental or regulatory authorities
required to be obtained or made by Customer in order for Customer to enter into
and perform its obligations under this Agreement.

15.  CONFIDENTIALITY AND OWNERSHIP

     15.1.  Customer Data. Customer shall remain the sole and exclusive owner of
            -------------
all Customer Data and other Confidential Information (as hereinafter defined) of
Customer, regardless of whether such data is maintained on magnetic tape,
magnetic disk, or any other storage or processing device. All such Customer Data
and other Confidential Information shall, however, be subject to regulation and
examination by the appropriate auditors and regulatory agencies to the same
extent as if such information were on Customer's premises. "Customer Data" means
any and all data and information of any kind or nature submitted to Metavante by
Customer, or received by Metavante on behalf of Customer, in connection with the
Services.

     15.2.  Metavante Systems. Customer acknowledges that it has no rights in
            -----------------
any software, systems, documentation, guidelines, procedures and similar related
materials or any modifications thereof and/or provided by Metavante, except with
respect to Customer's use of the same during the Term to process its data.

     15.3.  Confidential Information. "Confidential Information" of a party
            ------------------------
shall mean all confidential or proprietary information and documentation of such
party, whether or not marked as such, including without limitation with respect
to Customer, all Customer Data and including, with respect to Metavante, the
Metavante Software. Confidential Information shall not include: (i) information
which is or becomes publicly available (other than by the person or entity
having the obligation of confidentiality) without breach of this Agreement; (ii)
information independently developed by the receiving party without reference to
the Confidential Information of the other party; (iii) information received from
a third party not under a confidentiality obligation to the disclosing party; or
(iv) information already in the possession of the receiving party without
obligation of confidence at the time first disclosed by the disclosing party.
The parties acknowledge and agree that the substance of the negotiations of this
Agreement, and the terms of this Agreement are considered Confidential
Information subject to the restrictions contained herein. Neither party shall
use, copy, sell, transfer, publish, disclose, display, or otherwise make any of
the other party's Confidential Information available to any Third Party without
the prior written consent of the other.

     15.4.  Obligations of the Parties. Metavante and Customer shall hold the
            --------------------------
Confidential Information of the other party in confidence and shall not disclose
or use such Confidential Information other than for the purposes contemplated by
this Agreement, and shall instruct their employees, agents, and contractors to
use the same care and discretion with respect to the Confidential Information of
the other party, an Eligible Provider, or of any Third Party utilized hereunder
that Metavante and Customer each require with respect to their own most
confidential information, but in no event less than a reasonable standard of
care, including but not limited to, the utilization of security devices or
procedures designed to prevent unauthorized access to such materials. Each party
shall instruct its employees, agents, and contractors (including, in the case of
Metavante, Eligible Providers) of its confidentiality obligations hereunder and
not to attempt to circumvent any such security procedures and devices. Each
party's obligation under the preceding sentence may be satisfied by the use of
its standard form of confidentiality agreement, if the same reasonably
accomplishes the purposes here intended. All such Confidential Information shall
be distributed only to persons having a need to know such information to perform
their duties in conjunction with this Agreement, which shall include Eligible
Providers. Customer shall treat the confidential or proprietary information and
documentation of Eligible Providers as Metavante Confidential Information.

  15.5.  Security.  Metavante shall be responsible for establishing and
maintaining safeguards against any disaster, loss or alteration of the Customer
Data in the possession of Metavante.  Such safeguards shall be no less rigorous
than that Metavante uses to protect its own data of a

                                       6
<PAGE>

similar nature.

16.  MANAGEMENT OF PROJECT

     16.1.  Account Representatives.  Each party shall cause an individual to be
            -----------------------
assigned ("Account Representative") to devote time and effort to management of
the Services under this Agreement.

     16.2.  Development Projects and Technical Support.
            ------------------------------------------

            A.   Upon Customer's written request, Metavante will develop and
provide to Customer a good faith estimate of any additional charges which
Customer may incur in connection with the operation of any new software, major
modification or enhancements developed by Metavante or the acquisition of Third
Party software. Subject to such development schedule as is mutually agreed upon
 by the parties, Metavante shall develop enhancements or modifications to the
Metavante Software requested by Customer provided that (a) the enhancements or
modifications do not adversely affect the architectural integrity or performance
of Metavante Software as operated in Metavante' non-custom service bureau
environment; (b) the enhancements or modifications do not increase Metavante'
unit cost to provide Services for its other service bureau customers; and (c)
Customer shall pay all fees and costs related to such development project as
mutually agreed by the parties. In the event that Customer requests programming
enhancements from Metavante, Metavante agrees to provide an estimate of the
hours of programming services necessary to complete such enhancements within
fifteen (15) business days after receipt of detailed information necessary to
complete the estimation process. Metavante further agrees that, subject to
availability of qualified resources, Metavante shall commence development
efforts on such enhancements within forty-five (45) days after Metavante
receives approval from Customer to commence such development.

            B.   Competitive Advantage Enhancements.  Customer understands and
agrees that Metavante provides the Services hereunder using Metavante Software
in a shared service bureau environment, and that it may not be commercially
practicable or technically feasible for Metavante to isolate or dedicate a
modification or enhancement to Customer's use. Customer may request, prior to
the initiation of any development project, that certain enhancements to
Metavante Software paid for by Customer and exceeding 2,000 hours of
professional services to develop ("Competitive Advantage Enhancements") be
isolated within Metavante' processing environment and dedicated to Customer's
exclusive use for a period of time. In the event that Customer so requests,
Metavante shall inform Customer of whether or not it is commercially practicable
and technically feasible for Metavante to dedicate the Competitive Advantage
Enhancement to Customer's exclusive use. If it is commercially practicable and
technically feasible to so dedicate the Competitive Advantage Enhancement, then,
notwithstanding any provision to the contrary in this Agreement, Metavante
agrees as follows:

                 (i)     The features and functions of the Competitive Advantage
                         Enhancements shall not be made available to any other
                         Metavante service bureau customers without
                         Customer's consent for a period of six (6) months after
                         implementation of such Competitive Advantage
                         Enhancement. During such six (6) month period, all
                         information provided to Metavante by Customer
                         related to the relevant Competitive Advantage
                         Enhancement, and all specifically developed plans,
                         designs or specifications relating thereto, shall be
                         deemed Confidential Information for the purposes of
                         this Agreement. Nothing contained herein shall prohibit
                         Metavante from developing similar enhancements for
                         other customers if Metavante does not use the source
                         code or any documentation of the Competitive Advantage
                         Enhancements for such purpose. Notwithstanding this
                         Section 16.2B(i), Metavante reserves the right at any
                         time to revoke Customer's right to exclusive use of the
                         Competitive Advantage Enhancement in the event that
                         maintaining such Competitive Advantage Enhancement in a
                         dedicated environment shall become commercially
                         impracticable.

                 (ii)    If, following expiration of the six (6) month period
                         set forth in subparagraph (i) above, Metavante offers
                         the Competitive Advantage Enhancement as a separately
                         priced service to other Metavante service bureau
                         customers, Metavante shall credit to Customer an amount
                         determined by multiplying the economic value to
                         Metavante for a new Metavante service bureau customer
                         who receives such new separately priced service by (a)
                         twenty-five percent (25%) for the first such new
                         customer and (b) ten percent (10%) for each new
                         additional customer, up to an aggregate maximum of one
                         hundred percent (100%) of fees paid by Customer to
                         develop the Competitive Advantage Enhancement,
                         provided, however, that, as a condition to receiving
                         such credits, (1) Customer shall be obligated to pay
                         for such service, and (2) Customer shall agree to serve
                         as a reference regarding such new service.

17.  REGULATORY COMPLIANCE

     A.     Customer shall be solely responsible for monitoring and interpreting
(and for complying with, to the extent such compliance requires no action by
Metavante) the federal and state laws, rules and regulations pertaining to
Customer's business (the "Legal Requirements"). Based on Customer's Proper
Instructions, Metavante shall select the processing parameter settings, features
and options (collectively, the "Parameters") within Metavante's system that will
apply to Customer. Customer shall be responsible for determining that such
selections are consistent with the Legal Requirements and with the terms and
conditions of any agreements between Customer and its clients. In making such
determinations, Customer may rely upon the written descriptions of such
Parameters contained in the User Manuals. Metavante shall perform system
processing in accordance with the Parameters.

     B.     Subject to the foregoing, Metavante shall perform an on-going review
of federal laws, rules and regulations, including regulations promulgated by the
Federal Regulators and the Internal Revenue Service related to the Services (a
"Federal Requirement"). Metavante shall maintain the features and functions for
each of the Services to be in material compliance with all applicable Federal
Requirements, provided that for any new Federal Requirement arising after the
date of this Agreement Metavante will support such Federal Requirement through
changes to the Metavante Software or suitable procedures not involving changes
to the Metavante Software, without additional charge to Customer, to enable
Customer to comply with such Federal Requirement. In all other circumstances
relating to regulatory compliance of the Services, including state laws, rules
and regulations, the provisions of Section 5.4 above (New Services) shall apply.

                                       7
<PAGE>

     C.     In any event, Metavante shall work with Customer in developing and
implementing a suitable procedure or direction to enable Customer to comply with
federal and state laws, rules and regulations applicable to the Services being
provided by Metavante to Customer, including in those instances when Metavante
has elected to, but it is not commercially practicable to, modify the Metavante
Software prior to the regulatory deadline for compliance.

18.  DISASTER RECOVERY

     18.1.  Services Continuity Plan.  Metavante shall maintain throughout the
            ------------------------
Term of the Agreement a Services Continuity Plan (the "Plan") in compliance with
applicable regulatory requirements. "Disaster" shall have the meaning set forth
in the Plan. Review and acceptance of the Plan as may be required by any
applicable regulatory agency shall be the responsibility of Customer. Metavante
shall cooperate with Customer in conducting such reviews as such regulatory
agency may from time to time reasonably request. A detailed Executive Summary of
the Plan has been provided to Customer. Updates to the Plan shall be provided to
Customer without charge.

     18.2.  Relocation.  If appropriate, Metavante shall relocate all affected
            ----------
Services to an alternate disaster recovery site as expeditiously as possible
after declaration of a Disaster, and shall coordinate with Customer all
requisite telecommunications modifications necessary to achieve full
connectivity to the disaster recovery site, in material compliance with all
regulatory requirements.

     18.3.  Resumption of Services.  The Plan provides that, in the event of a
            ----------------------
Disaster, Metavante will be able to resume the Services in accordance therewith
within the time periods specified in the Plan.  In the event Metavante is unable
to resume the Services to Customer within the time periods specified in the
Plan, Customer shall have the right to terminate this Agreement without payment
of the Termination Fee upon written notice to Metavante delivered within forty-
five (45) days after declaration of such Disaster.

     18.4.  Annual Test.  Metavante shall test its Plan by conducting one (1)
            -----------
test annually and shall provide Customer with a description of the test results
in accordance with applicable laws and regulations.

19.  GENERAL TERMS AND CONDITIONS

     19.1.  Transmission of Data.  The responsibility and expense for
            --------------------
transportation and transmission of, and the risk of loss for, data and media
transmitted between Metavante and Customer shall be borne by Customer.  Data
lost by Metavante following processing, including loss of data transmission,
shall either be restored by Metavante from its backup media or shall be
reprocessed from Customer's backup media at no additional charge to Customer.

     19.2.  Equipment and Network.  Customer shall obtain and maintain at its
            ---------------------
own expense its own data processing and communications equipment as may be
necessary or appropriate to facilitate the proper use and receipt of the
Services. Customer shall pay all installation, monthly, and other charges
relating to the installation and use of communications lines between Customer's
datacenter and the Operations Center. Metavante maintains and will continue to
maintain a network control center with diagnostic capability to monitor
reliability and availability of the communication lines, but Metavante shall not
be responsible for the continued availability or reliability of such
communications lines.

     19.3.  Reliance on Data.  Metavante will perform the Services described in
            ----------------
this Agreement on the basis of information furnished by Customer or, with
respect to Support Services, on the basis of information and Proper
Instructions, furnished by Customer.  Metavante shall be entitled to rely upon
any such data, information, or instructions as provided by Customer.  If any
error results from incorrect input supplied by Customer, Customer shall be
responsible for discovering and reporting such error and supplying the data
necessary to correct such error to Metavante for processing at the earliest
possible time.

     19.4.  Data Backup.  Customer shall maintain adequate records for at least
            -----------
ten (10) business days including (i) microfilm images of items being transported
to Metavante or (ii) backup on magnetic tape or other electronic media where
transactions are being transmitted to Metavante, from which reconstruction of
lost or damaged items or data can be made. Customer assumes all responsibility
and liability for any loss or damage resulting from failure to maintain such
records.

     19.5.  Balancing and Controls.  Customer shall (a) on a daily basis, review
            ----------------------
all input and output, controls, reports, and documentation, to ensure the
integrity of data processed by Metavante; and (b) on a daily basis, check
exception reports to verify that all file maintenance entries and nondollar
transactions were correctly entered. Customer shall be responsible for
initiating timely remedial action to correct any improperly processed data.

     19.6.  Use of Services.  Customer assumes exclusive responsibility for the
            ---------------
consequences of any Proper Instructions Customer may give Metavante, for
Customer's failure to properly access the Services in the manner prescribed by
Metavante, and for Customer's failure to supply accurate input information.
Customer agrees that, except as otherwise permitted in this Agreement or in
writing by Metavante, Customer will use the Services only for its own internal
business purposes to service its banking customers and clients and/or Customer's
Affiliates and will not sell or otherwise provide, directly or indirectly, any
of the Services or any portion thereof to any other Third Party. Notwithstanding
the foregoing, M&I Bank F.S.B. and/or Customer's other Affiliates may use the
Services to provide wholesale banking services to Third Parties and Customer's
Affiliates may use the Trust Services to provide trust support to
correspondents.

     19.7.  Regulatory Assurances.  Metavante and Customer acknowledge and agree
            ---------------------
that the performance of these Services will be subject to regulation and
examination by Customer's regulatory agencies to the same extent as if such
Services were being performed by Customer.  Upon request, Metavante agrees to
provide any appropriate assurances to such agency and agrees to subject itself
to any required examination or regulation. Customer agrees to reimburse
Metavante for reasonable costs actually incurred due to any such examination or
regulation that is performed primarily for the purpose of examining Services
used by Customer.

            A.      Notice Requirements.  Customer shall be responsible for
complying with all regulatory notice provisions to any applicable governmental
agency, which shall include providing timely and adequate notice to the Chief
Examiner of the Federal Home Loan Bank Board, the Office of Thrift Supervision,
the Office of the Comptroller of the Currency, The Federal Deposit Insurance
Corporation, the Federal Reserve Board, or their successors, as applicable
(collectively, the "Federal Regulators"), as of the Effective Date of this
Agreement, identifying those records to which this Agreement shall apply and the
location at which such Services are to be performed.

            B.      Examination of Records.  The parties agree that the records
maintained and produced under this Agreement shall, at all times, be available
at the Operations Center for examination and audit by governmental agencies
having jurisdiction over the Customer's

                                       8
<PAGE>

business, including any Federal Regulator. The Director of Examinations of any
Federal Regulator or his or her designated representative shall have the right
to ask for and to receive directly from Metavante any reports, summaries, or
information contained in or derived from data in the possession of Metavante
related to the Customer. Metavante shall notify Customer as soon as reasonably
possible of any formal request by any authorized governmental agency to examine
Customer's records maintained by Metavante, if Metavante is permitted to make
such a disclosure to Customer under applicable law or regulations. Customer
agrees that Metavante is authorized to provide all such described records when
formally required to do so by a Federal Regulator.

            C.      Audits.  Metavante shall cause a Third Party review of the
Operations Center and related internal controls, to be conducted annually by its
independent auditors. Metavante shall provide to Customer, upon written request,
one copy of the audit report resulting from such review. Remote datacenters used
by Metavante in providing some of the Services shall be reviewed by Metavante's
internal auditors in accordance with procedures and on a schedule satisfactory
to the Federal Regulator responsible for supervision of Metavante. The audit
shall be prepared in accordance with applicable accounting industry standards
(e.g., SAS 70).

     19.8.  IRS Filing.  Customer represents it has complied with all laws,
            ----------
regulations, procedures, and requirements in attempting to secure correct tax
identification numbers (TINs) for Customer's payees and customers and agrees to
attest to this compliance by an affidavit provided annually.  Customer
authorizes Metavante to act as Customer's agent and sign on Customer's behalf
the Affidavit required by the Internal Revenue Service on Form 4804, or any
successor form.  Exhibit A (Attorney-in-Fact Appointment) and Exhibit B
                 ---------                                    ---------
(Affidavit) shall be executed by Customer contemporaneously with the execution
of this Agreement.  Customer acknowledges that Metavante's execution of the Form
4804 Affidavit on Customer's behalf does not relieve Customer of responsibility
to provide accurate TINs or liability for any penalties which may be assessed
for failure to comply with TIN requirements.

     19.9.  Affiliates.  Customer agrees that it is responsible for assuring
            ----------
compliance with this Agreement by those Affiliates receiving Services under this
Agreement.  Customer agrees to be responsible for the submission of its
Affiliates' data to Metavante for processing and for the transmission to
Customer's Affiliates of such data processed by and received from Metavante.
Customer agrees to pay any and all fees owed under this Agreement for Services
rendered to its Affiliates.

     19.10. Future Acquisitions.  Customer acknowledges that Metavante has
            -------------------
established the Fee Schedule and enters into this Agreement on the basis of
Metavante's understanding of the Customer's current need for Services and
Customer's anticipated future need for Services as a result of internally
generated expansion of its customer base.  If the Customer expands its
operations by acquiring Control of additional financial institutions or the
Customer experiences a Change in Control (as hereinafter defined), the following
provisions shall apply:

            A.      Acquisition of Additional Entities.  If Customer acquires
Control after the date hereof of one or more bank holding companies, financial
holding companies, banks, savings and loan associations, other financial
institutions or non-banking companies that are not currently Affiliates, then,
upon Customer's request, Metavante shall provide Services for such new
Affiliates and such Affiliates shall automatically be included in the definition
of "Customer"; provided that (a) the Conversion of each new Affiliate must be
scheduled at a mutually agreeable time (taking into account, among other things,
the availability of Metavante Conversion resources) and must be completed before
Metavante has any obligation to provide Services to such new Affiliate, and (b)
Customer shall pay conversion fees and expenses to Metavante in such amounts as
are mutually agreed upon by Customer and Metavante with respect to each new
Affiliate.

            B.      Change in Control of Customer.  If a Change in Control
occurs with respect to Customer, Metavante agrees to continue to provide
Services under this Agreement; provided that (a) Metavante's obligation to
provide Services shall be limited to the entities comprising the Customer prior
to such Change in Control and (b) Metavante's obligation to provide Services
shall be limited in any and all circumstances to the number of accounts
processed in the 3-month period prior to such Change in Control occurring plus
50%.

            C.      Customer may acquire Control after the date hereof of one or
more bank holding companies, banks, savings and loan associations or other
financial institutions that are not currently Affiliates and which are, at the
time of such acquisition of Control by Customer, subject to an existing
agreement with Metavante for data processing services which requires such
institution to pay Metavante a termination fee in the event the agreement is
terminated prior to expiration of its then current term. If Customer elects to
have Metavante provide Services to such institution pursuant to Section 19.10A
hereof and to terminate the institution's existing agreement with Metavante,
Metavante shall adjust such institution's termination fee to reflect the
economic loss to Metavante from the early termination of such agreement, which
shall be calculated by first determining the difference between the Estimated
Remaining Value of the acquired institution's agreement and the expected revenue
to Metavante over the remaining Term of this Agreement from the acquired
institution's use of the Services hereunder (the "Economic Loss"), then
determining the present value of the Economic Loss over the remaining Term using
a discount rate of four percent (4%) annually (the "Present Value Economic
Loss"). Customer agrees to pay Metavante the Present Value Economic Loss in lieu
of any termination fee to which Metavante would have been entitled under its
agreement with the acquired institution.

20.  MISCELLANEOUS PROVISIONS

     20.1.  Governing Law.  The validity, construction and interpretation of
            -------------
this Agreement and the rights and duties of the parties hereto shall be governed
by the internal laws of the State of Wisconsin, excluding its principles of
conflict of laws.

     20.2.  Venue and Jurisdiction.  In the event of litigation to enforce the
            ----------------------
terms of this Agreement, the parties consent to venue in an exclusive
jurisdiction of the courts of Milwaukee County, Wisconsin and the Federal
District Court for the Eastern District of Wisconsin. The parties further
consent to the jurisdiction of any federal or state court located within a
district which encompasses assets of a party against which a judgment has been
rendered, either through arbitration or litigation, for the enforcement of such
judgment or award against such party or the assets of such party.

     20.3.  Entire Agreement; Amendments.  This Agreement, together with the
            ----------------------------
exhibits and schedules hereto, constitutes the entire agreement between
Metavante and the Customer with respect to the subject matter hereof. There are
no restrictions, promises, warranties, covenants or undertakings other than
those expressly set forth herein and therein. This Agreement supersedes all
prior negotiations, agreements, and undertakings between the parties with
respect to such matter. This Agreement, including the exhibits and schedules
hereto, may be amended only by an instrument in writing executed by the parties
or their permitted assignees.

     20.4.  Assignment.  This Agreement may not be assigned by either party, by
operation of law or otherwise, without the prior written consent of the other
party, which consent shall not be unreasonably withheld, provided that (a)
Metavante's consent need not be obtained in connection with the assignment of
this Agreement pursuant to a merger in which Customer is a party and as a result
of which the surviving Entity

                                       9
<PAGE>

becomes an Affiliate of another bank holding company, bank, savings and loan
association or other financial institution, so long as the provisions of Section
19.10 are complied with; and (b) Metavante may freely assign this Agreement (i)
in connection with a merger, corporate reorganization or sale of all or
substantially all of its assets, stock or securities, or (ii) to any Entity
which is a successor to the assets or the business of Metavante.

     20.5.  Relationship of Parties.  The performance by Metavante of its duties
            -----------------------
and obligations under this Agreement shall be that of an independent contractor
and nothing contained in this Agreement shall create or imply an agency
relationship between Customer and Metavante, nor shall this Agreement be deemed
to constitute a joint venture or partnership between Customer and Metavante.

     20.6.  Notices.  Except as otherwise specified in the Agreement, all
            -------
notices, requests, approvals, consents and other communications required or
permitted under this Agreement shall be in writing and shall be personally
delivered or sent by (i) first class U.S. mail, registered or certified, return
receipt requested, postage pre-paid; or (ii) U.S. express mail, or other,
similar overnight courier service to the address specified below. Notices shall
be deemed given on the day actually received by the party to whom the notice is
addressed.

In the case of Customer:              Marshall & Ilsley Corporation
                                      770 North Water Street
                                      Milwaukee WI 53202
                                      Attn:  Michael A. Hatfield

For Billing Purposes:                 Marshall & Ilsley Corporation
                                      770 North Water Street
                                      Milwaukee WI 53202
                                      Attn:  Patricia Justiliano

In the case of Metavante:             Metavante Corporation
                                      4900 West Brown Deer Road
                                      Brown Deer WI 53223
                                      Attn:    Owen J. Sullivan
                                      Senior Vice President, Sales & Marketing

                                      Norrie J. Daroga
                                      Senior Vice President and General Counsel

     20.7.  Headings.  Headings in this Agreement are for reference purposes
            --------
only and shall not affect the interpretation or meaning of this Agreement.

     20.8.  Counterparts.  This Agreement may be executed simultaneously in any
            ------------
number of counterparts, each of which shall be deemed an original but all of
which together constitute one and the same agreement.

     20.9.  Waiver.  No delay or omission by either party to exercise any right
            ------
or power it has under this Agreement shall impair or be construed as a waiver of
such right or power. A waiver by any party of any breach or covenant shall not
be construed to be a waiver of any succeeding breach or any other covenant. All
waivers must be in writing and signed by the party waiving its rights.

     20.10. Severability.  The provisions of this Agreement shall be deemed
            ------------
severable, and the unenforceability of any one or more provisions will not
affect the enforceability of any other provisions. In addition, if any provision
of this Agreement, for any reason, is held by court or arbitrator of competent
jurisdiction to be unenforceable, the parties will substitute an enforceable
provision that, to the maximum extent possible in accordance with applicable
law, preserves the original intentions and economic positions of the parties.
Articles 10, 11 and 15 and Sections 20.1, 20.2, and 20.16 shall survive the
expiration or earlier termination of this Agreement for any reason.

     20.11. Attorneys' Fees and Costs.  If any legal action is commenced in
            -------------------------
connection with the enforcement of this Agreement or any instrument or agreement
required under this Agreement, the prevailing party shall be entitled to costs,
attorneys' fees actually incurred, and necessary disbursements incurred in
connection with such action, as determined by the court.

     20.12. Publicity.  Neither party shall use the other party's names or
            ---------
trademarks (Customer agrees that Metavante's names and trademarks include those
of Eligible Providers) or refer to such names or trademarks directly or
indirectly in any media release, public announcement or public disclosure
relating to this Agreement or its subject matter, or in any promotional or
marketing materials, lists or business presentations, without consent from the
other party for each such use or release in accordance with this Section,
provided that Metavante may include Customer's name in Metavante's customer list
and may identify Customer as its customer in its sales presentations and
marketing materials without obtaining Customer's prior consent. Customer agrees
that neither it, its directors, officers, employees or agents shall disclose
this Agreement or any of the terms or provisions of this Agreement to any other
party. Notwithstanding the foregoing, at Metavante's request Customer agrees to
issue a joint press release prepared by Metavante to announce the relationship
established by the parties hereunder. All other media releases, public
announcements, and public disclosures by either party relating to this Agreement
or the subject matter of this Agreement (each, a "Disclosure"), including
promotional or marketing material, but not including (i) announcements intended
solely for internal distribution, or (ii) disclosures to the extent required to
meet legal or regulatory requirements beyond the reasonable control of the
disclosing party, shall be subject to review and approval, which approval shall
not be unreasonably withheld, by the other party prior to release. Such approval
shall be deemed to be given if a party does not object to a proposed Disclosure
within ten (10) business days of receiving same. Disputes regarding the
reasonableness of objections to the joint press release or any Disclosures shall
be subject to the Dispute Resolution Procedures of Section 13.1.

     20.13. No Third Party Beneficiaries.  Each party intends that this
            ----------------------------
Agreement shall not benefit, or create any right or cause of action in or on
behalf of, any person or entity other than the Customer and Metavante, provided
that applicable provisions of this Agreement shall inure to the benefit of
Eligible Providers.

                                       10
<PAGE>

     20.14. Force Majeure.  Notwithstanding any provision contained in this
            -------------
Agreement, neither party shall be liable to the other to the extent fulfillment
or performance if any terms or provisions of this Agreement is delayed or
prevented by revolution or other civil disorders; wars; acts of enemies;
strikes; lack of available resources from persons other than parties to this
Agreement or their agents, subcontractors, or suppliers; labor disputes;
electrical equipment or availability failure; fires; floods; acts of God;
federal, state or municipal action; statute; ordinance or regulation; or,
without limiting the foregoing, any other causes not within its control, and
which by the exercise of reasonable diligence it is unable to prevent, whether
of the class of causes hereinbefore enumerated or not. This clause shall not
apply to the payment of any sums due under this Agreement by either party to the
other.

     20.15. Construction.  Metavante and Customer each acknowledge that the
            ------------
limitations and exclusions contained in this Agreement have been the subject of
active and complete negotiation between the parties and represent the parties'
voluntary agreement based upon the level of risk to Customer and Metavante
associated with their respective obligations under this Agreement and the
payments to be made to Metavante and the charges to be incurred by Metavante
pursuant to this Agreement.  The parties agree that the terms and conditions of
this Agreement shall not be construed in favor of or against any party by reason
of the extent to which any party or its professional advisors participated in
the preparation of this document.

     20.16. Waiver of Jury Trial.  Each of Customer and Metavante hereby
            --------------------
knowingly, voluntarily and intentionally waives any and all rights it may have
to a trial by jury in respect of any litigation based on, or arising out of,
under, or in connection with, this Agreement or any course of conduct, course of
dealing, statements (whether verbal or written), or actions of Metavante or
Customer, regardless of the nature of the claim or form of action, whether
contract or tort, including negligence.

     20.17. Nonsolicitation.   During the term of this Agreement, neither party
            ---------------
shall actively solicit for hire any employees of the other party, provided,
however, that nothing in this Section 20.17 shall be deemed or construed to
prevent  solicitation, recruitment or hiring of any employee of the other party
who first initiates contact with the soliciting, recruiting or hiring party, so
long as such party did not engage in any activity intended specifically to
encourage the other party's employees to initiate such contact.  General
advertisements shall not be deemed violative of this restriction.

     IN WITNESS WHEREOF, the parties have caused this Agreement to be executed
in their names as of the date first above written.

                               METAVANTE CORPORATION ("Metavante")

                               By:    _______________________________________
                               Name:  Joseph L. Delgadillo
                               Title: President and Chief Executive Officer

                               MARSHALL & ILSLEY CORPORATION ("Customer")

                               By:    _______________________________________
                               Name:  James B. Wigdale
                               Title: Chairman and CEO

                                      11
<PAGE>

                        Index to Schedules and Exhibits

Schedules
---------

1.1       Definitions
1.2       Customer Affiliates
5.1A      Core Services
5.1B      Loan Origination Services
5.1C      Connectware
5.1D      ACH Services
5.1E      Data Warehouse Services
5.1F      Credit Services
5.2A      DirectPC Services
5.2B      Consumer Internet Banking Services
5.2D      Business E-Banking Services
5.2E      Cash Express Services
5.2F      Payment Processing Services
5.3A      Card Services
5.3B      EFD Services
5.3C      Merchant E-Commerce Services
5.5       Trust Services
6.1       Fee Schedule
7.2       Performance Standards
9.1       Termination Fee

Exhibits
--------

A    Attorney-in-Fact Appointment
B    Affidavit

The above schedules and exhibits have been omitted.  These schedules and
exhibits will be furnished supplementally to the Securities and Exchange
Commission upon request.

                                      12

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