Document:

SYNC-9.30.2013-EX-10.2.1

CONFIDENTIAL TREATMENT REQUESTED

AMENDMENT #1
TO
MASTER SERVICES AND LINKING AGREEMENT 

This Amendment #1 to Master Services and Linking Agreement (“Amendment”) effective December 1, 2011 (“Amendment Effective Date”) is between Synacor, Inc. (“Synacor”) and Toshiba America Information Systems, Inc. (“Client”) under which the parties hereto mutually agree to modify and amend the Master Services and Linking Agreement, dated as of  July 1, 2010 (including the exhibits, schedules and amendments thereto, the “Agreement”).  All terms defined herein shall be applicable solely to this Amendment.  Any capitalized terms used herein, which are defined in the Agreement and not otherwise defined herein, shall have the meanings ascribed to them in the Agreement.  

In consideration of the premises and mutual covenants herein and for other good and valuable consideration, the sufficiency and receipt of which are hereby acknowledged, the parties agree as follows:

		
	1.0
	Schedule A:  A new Section 1.14 of Schedule A are hereby added as follows:

1.14 Premium Offerings.  Synacor will provide to Client the premium content offerings set forth in Schedule I to this Agreement in exchange for the fees set forth therein.  

		
	2.0
	Schedule I:  A new Schedule I to the Agreement is attached to this Amendment, and incorporated and made a part of the Agreement.

		
	3.0
	Scope of Amendment:  This Amendment supersedes all proposals, oral or written, all negotiations, conversations, or discussions between or among parties relating to the subject matter of this Amendment and all past dealing or industry custom.  This Amendment shall be integrated in and form part of the Agreement upon execution.  All terms and conditions of the Agreement shall remain unchanged except as expressly modified in this Amendment; and the terms of the Agreement, as modified by this Amendment, are hereby ratified and confirmed.  Where the terms of the Agreement conflict with those of this Amendment, however, the terms of this Amendment shall control.  This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same agreement.

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CONFIDENTIAL TREATMENT REQUESTED

IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the Amendment Effective Date.

SYNACOR, INC.                                       TOSHIBA AMERICA 
INFORMATION SYSTEMS, INC.

By: /s/ William J. Stuart__________           By: /s/ Jeff Barney______________
Name: William J. Stuart__________          Name: Jeff Barney______________            
Title: CFO_____________________          Title: VP/GM__________________            

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CONFIDENTIAL TREATMENT REQUESTED

SCHEDULE I

PREMIUM OFFERINGS AND ASSOCIATED FEES

The Premium Offerings described below are hereby made available to Client for placement on the Client Branded Portal subject to the terms and conditions of Schedule D.  The content included in the Premium Offerings is Synacor Content, as such term is defined in Schedule D to the Agreement.  In the event Client elects to place any of the Premium Offerings on the Client Branded Portal, Synacor shall bill Client each month for an amount determined by multiplying the number of Users subscribing for the Premium Offerings (“Subscribers”) in a given month by the monthly fees relating to the pertinent Premium Offering(s).  

		
	1.
	Premium Offerings.  The following Premium Offering(s) will be made available to Client, subject to prior Synacor Provider approval, for distribution to Subscribers for the Premium Offering Fees described below:

		
	(a)
	Games Package:

		
	i.
	IGN Insider - IGN.com’s premier Insider Access which includes exclusive ad free access to reviews, codes, and previews.

		
	ii.
	Clever Island –90 interactive games and activities targeting 27 learning skills, regular updates. Clever parent center with kids’ progress reports Developed by experts from Harvard, Hanna Barbara, The Learning Company and Harvard University.

		
	iii.
	Shockwave® UnlimitedTM – An advertising free, premium games service, which provides you with online and download access to a vast selection of games—hundreds of them.

		
	(b)
	Sports Package:

		
	i.
	MLB.com Live Baseball –  Allows users to listen to every regular season and postseason game both home and away feeds, catch all the key plays with game highlights, watch the entire game or parts of archived games, and stay updated with daily fantasy baseball news and notes.  

		
	ii.
	NHL® Premium Video – Select condensed NHL game videos available shortly after each game.

		
	iii.
	NASCAR.com Trackpass – Includes multiple virtual camera angles, virtual dashboard, and in-car and team audio.

		
	iv.
	Fox Sports Video – Hundreds of ad free videos across dozens sports, Easy to search and find what you want, Top Sports News, Spotlights and Editors Picks included.

		
	v.
	PlaysportsTV – Award-winning, video-based coaching and instruction for coaches, parents, and teams.

		
	(c)
	Variety Package:

i. American Greetings – the ultimate card store on the Internet enables users to enhance their relationships by sending premium eCards and printed greetings and projects. 
		
	ii.
	Encyclopedia Britannica – Unlimited access to the updated 32-volume Encyclopedia Britannica, plus: Britannica's Student & Concise encyclopedias, thousands of exclusive video & audio clips

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CONFIDENTIAL TREATMENT REQUESTED

iii. iKnowthat.com –allows children from ages 2 to 12 to discover the magic and power of lifelong learning skills. All activities are highly interactive, and use state of the art web multimedia including heavy animation, sound, and digitized children's voices.  
iv. MLB.com Live Baseball –  Allows users to LISTEN to every regular season and postseason game both home and away feeds, catch all the key plays with game highlights, watch the entire game or parts of archived games, and stay updated with daily fantasy baseball news and notes.
		
	v.
	NHL® Premium Video – Select condensed NHL game videos available shortly after each game.

vi. NASCAR.com RaceView – Allows you to see live racing action from 3 virtual camera angles, track pit stats and times, get instant crash and caution updates and view real time driver data positions. Move effortlessly between the entire field of drivers without missing a moment of the race, track driver speeds and times behind the race leader, and listen to driver and team communication. 
		
	vii.
	Fox Sports Video – Hundreds of ad free videos across dozens sports, Easy to search and find what you want, Top Sports News, Spotlights and Editors Picks included.

		
	viii.
	Shockwave® UnlimitedTM – An advertising free, premium games service, which provides you with online and download access to a vast selection of games—hundreds of them.

		
	2.
	Premium Offering Fees.

		
	(a)
	Monthly Fees:

		
	i.
	Games Package:  Client’s cost shall be $[*].

		
	ii.
	Sports Package: Client’s cost shall be $[*].

		
	iii.
	Variety Package: Client’s cost shall be $[*].

		
	(b)
	 [*]

		
	3.
	Reporting and Payment.  Client or its subcontractor shall report to Synacor the accurate number of Subscribers for each Premium Offering, and [*], by no later than the third (3rd) business day after each month end commencing on the Amendment Effective Date.   [*].  Synacor will provide a monthly invoice to Client or its subcontractor based on the revenue generated/disclosed in such a report; provided that Client will notify Synacor of the contact information of the subcontractor with sufficient time prior to such month so that Synacor can comply with such obligation. Client or its subcontractor will pay the invoice amount to Synacor within forty five (45) days of receipt; provided that Client will remain jointly and severally liable for the acts or omissions of the subcontractor.

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[*] = CERTAIN INFORMATION HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION.  CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTIONS.SYNC-9.30.2013-EX-10.2.2

CONFIDENTIAL TREATMENT REQUESTED

AMENDMENT #2
TO
MASTER SERVICES AND LINKING AGREEMENT 

(FINAL EXECUTION VERSION)

This Amendment #2 to Master Services and Linking Agreement (“Amendment”) effective as of December 20, 2011 (“Amendment Effective Date”) and dated as of the date signed by the parties below (the “Amendment Execution Date”), is between Synacor, Inc. (“Synacor”) and Toshiba America Information Systems, Inc. (“Client”) under which the parties hereto mutually agree to modify and amend the Master Services and Linking Agreement, dated as of  July 1, 2010 (including the exhibits, schedules and amendments thereto, the “Agreement”).  All terms defined herein shall be applicable solely to this Amendment.  Any capitalized terms used herein, which are defined in the Agreement and not otherwise defined herein, shall have the meanings ascribed to them in the Agreement.  

In consideration of the premises and mutual covenants herein and for other good and valuable consideration, the sufficiency and receipt of which are hereby acknowledged, the parties agree as follows:

		
	1.0
	 Definitions: 

		
	1.1
	Section 1.20 is hereby amended as follows:

1.20  “Territory” means the United States and the Latin America Territory.

		
	1.2
	 A new definition is added to Section 1 as follows:

“Latin America Territory” means South America excluding Brazil, Central America, the Caribbean, and Mexico.

		
	2.0
	 Schedule A:  A new Section 1.15 of Schedule A is hereby added as follows:

1.15 Client Portal for Latin America.  Synacor will provide to Client a client branded portal for Users in Latin America as set forth in Schedule J to this Agreement in exchange for the fees set forth therein.

		
	3.0
	 Schedule J:  A new Schedule J to the Agreement is attached to this Amendment, and incorporated and made a part of the Agreement.

		
	4.0
	 Scope of Amendment:  This Amendment supersedes all proposals, oral or written, all negotiations, conversations, or discussions between or among parties relating to the subject matter of this Amendment and all past dealing or industry custom.  This Amendment shall be integrated in and form part of the Agreement upon execution.  All terms and conditions of the Agreement shall remain unchanged except as expressly modified in this Amendment; and the terms of the Agreement, as modified by this Amendment, are hereby ratified and confirmed.  Where the terms of the Agreement conflict with those of this Amendment, however, the terms of this Amendment shall control.  This Amendment may be executed in 

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CONFIDENTIAL TREATMENT REQUESTED

one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same agreement.

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CONFIDENTIAL TREATMENT REQUESTED

IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the Amendment Effective Date.

SYNACOR, INC.                                       TOSHIBA AMERICA 
INFORMATION SYSTEMS, INC.

By: /s/ George Chamoun_________           By: /s/ Jeff Barney______________
Name: George Chamoun_________          Name: Jeff Barney______________            
Title: EVP Sales & Marketing_____          Title: VP/GM__________________            
Date: 9/4/13___________________         Date: 8/22/13__________________

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CONFIDENTIAL TREATMENT REQUESTED

SCHEDULE J

LATIN AMERICAN PORTAL AND ASSOCIATED FEES

		
	1.
	Latin American Portal.  Synacor will create, host and maintain a client branded portal for Users in Latin America (the “Latin America Portal”).

		
	(a)
	Latin America Portal Elements.  The Latin America Portal will consist of the following elements:

		
	i.
	Development of a Client Branded Portal with elements of Synacor's standard portal template branded with Client presentation layer (look and feel, logos, trademarks, etc.) as determined mutually by Client and Synacor;

		
	ii.
	API's for unified registration login and update (to be added when applicable based on mutual agreement of the parties);

		
	iii.
	Hosting of portal framework and Synacor Content within Synacor's data center;

		
	iv.
	User Authentication as agreed upon by the parties; and

		
	v.
	Synacor will include links to Client's terms of use and privacy policy on each page of the Latin America Portal which client will ensure abides by and accommodates applicable laws of Latin American countries.

		
	(b)
	Portal Content. The below-listed initial Content will be provided, subject to the Content Provider's approval, by Synacor and integrated into the Latin America Portal.  The following list of Content may change from time to time as Synacor modifies its Content Providers and content mix or in response to Client requests.  Provision and use of Content shall be subject to the terms and conditions in Schedule D attached to this Agreement.  Subject to the foregoing, Synacor initially will provide Content on the Latin America Portal:

		
	i.
	Links to the following third party websites (note: these links will display as icons that link out to the identified sites and will not include an RSS feed or any other integration).

		
	1.
	CNN  
http://cnnespanol.cnn.com/ 

		
	2.
	Weather.com  
http://espanol.weather.com/regional Sports 

		
	3.
	ESPN  
http://espndeportes.espn.go.com/?cc=3888 Video 

		
	4.
	YouTube  
http://www.youtube.com/index?gl=ES

		
	ii.
	Header and footer links that point to Toshiba properties, as mutually determined by Synacor and Client.

		
	(c)
	Portal Best Practice Policies.  Synacor's current best practice policies for the Latin America Portal are as follows and Client shall comply with them throughout the Term of the Agreement: 

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CONFIDENTIAL TREATMENT REQUESTED

[*]

		
	(d)
	Promotional Campaigns. Synacor may, from time to time and with Client's prior written approval, design and implement periodic marketing promotions supporting the Latin America Portal.

		
	(e)
	Search Services and Revenue Share. Synacor shall provide search services pursuant to the terms and conditions of Schedule B and subject to the revenue share set forth in section 1.7 of Schedule A.

		
	(f)
	Advertising.  Subject to the terms of Sections 1, 2, and 3 of Schedule C to the Agreement, a permanent banner ad will appear on the bottom of every page of the Latin America Portal.  Synacor will sell advertising within the banner ad directly or through third parties, and Synacor and Client will share advertising revenue therefrom as follows:

i. Where advertising is sold by third parties all Latin America Advertising Revenue (as defined below) shall be [*].

ii. Where advertising is sold directly by Synacor, [*]. 

		
	iii.
	The term “Latin America Advertising Revenue” includes all revenue earned by Synacor from advertising appearing within the banner ad described above, whether sourced by Synacor or from third party advertising partners, less any fees due to third parties related to provision of such advertising, including but not limited to, ad serving and advertising management services fees.

		
	(g)
	Costs. 

		
	i.
	General.  Client shall be responsible for [*] directly attributable to the Latin America Portal incurred by Synacor associated with (i) all Latin America Portal Content (ii) bandwidth, (iii) hosting (including data center costs), (iv) reporting, and (v) other Services, provided by Synacor under this Schedule.  Client shall not be responsible for any cost associated with any of Synacor's other clients. Unless otherwise agreed by the parties in writing, Client shall be responsible to [*] associated with any Content it licenses directly from a Content Provider for inclusion on the Latin America Branded Portal.

		
	ii.
	Initial Fee.  The initial development costs for the Synacor Services set forth in this Schedule J are [*], which shall be payable by Client to Synacor within forty-five (45) days  from the Amendment Execution Date and presentation of an invoice for services rendered.  

		
	(h)
	Carriage Fees. Client may, from time to time, choose to utilize Synacor integrated services for the distribution of Client Content. If any such Services are required, [*].

		
	(i)
	Taxes. Payment of taxes by Client will be in accordance with Section 6.3 of the Agreement.  In the event Synacor is subject to value added tax, goods and services or any similar taxes, Synacor 

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[*] = CERTAIN INFORMATION HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION.  CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTIONS.

CONFIDENTIAL TREATMENT REQUESTED

will be solely responsible for the collection and remittance of any and all applicable GST, value-added tax, or other consumption-based tax. 

		
	(j)
	Reporting Terms. Synacor will provide the same reporting related to the Latin America Portal as it provides related to the Client Branded Portal under Section 1.13 of Schedule A.

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