Document:

<PAGE>

                                                                   Exhibit 10.18

CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY WITH
THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.
                    VIRTUAL INTERNET PROVIDER (VIP) AGREEMENT

This agreement is made in the city of Fairfax, Virginia, this 9 day of January
1997, between UUNET Technologies, Inc. whose address is 3060 Williams Drive,
Fairfax, Virginia 22031 (UUNET), and I-Pass Alliance, Inc. (Reseller), whose
address is 550 Castro Street, Suite 280, Mountain View, CA 94041.

The parties hereto agree and bind themselves as follows:

1.       SERVICE. UUNET will sell, and Reseller will purchase,
telecommunications services for the interconnection of Reseller's end users with
the Internet. Reseller is responsible for all end-user customer support,
billing, and collections. UUNET's relationship under this Agreement is solely
with Reseller and not with any of Reseller's end users. UUNET agrees that its
telecommunications services provided to Reseller will be of a quality usual and
customary in the industry for similarly situated companies. Although it is
understood that UUNET cannot guarantee continuous service, UUNET agrees to
provide prompt reparation of any disruption in services to the extent reasonably
possible consistent with its obligations to other customers. To this end, UUNET
agrees to provide Reseller with a toll-free number to report problems relating
to network integrity. This number is to be used only by Reseller and will not be
released to Reseller's customers.

2.       PRICING. For PPP dial-up (analog dial, 28.8Kbps and ISDN) and VIP
radius server interoperability, the prices contained in Schedule A apply. For
all other services, UUNET's list prices apply unless other prices have been
specifically established.

3.       TERMS and CONDITIONS. Reseller agrees to comply with the Network
Services Terms and Condition contained in Schedule B. It further agrees to
require its end users to comply with terms and conditions in substance identical
to those in Section One and Two of Schedule B. Reseller shall defend, indemnify,
and hold harmless UUNET against any claims resulting from Reseller's use of
UUNET's services, or that of its customers throughout its chain of distribution.

4.       PUBLICITY. The prices and terms of this Agreement shall be held
confidential by both parties. Neither party shall publicize the existence of
this Agreement without the consent of the other, and in the event of such
agreement all press release materials shall be reviewed and approved by the
other party.

5.       TECHNICAL AGREEMENT. Reseller agrees to comply with the Technical
Agreement for Network Interoperability, attached as Schedule C.

6.       TERM. The term of this Agreement is one year from the date of contract
signature, which term shall be automatically renewed for additional one-year
terms, provided that neither party has delivered to the other party a written
notice of intent not to renew for the forthcoming term. Such notice of intent
shall be given not less than sixty (60) days in advance of the end of the
current term.

7.       TERMINATION. Either party may terminate this Agreement for cause
without penalty in the event that the other party hereto breaches any material
term of this Agreement. Prior to such termination, the party intending to
terminate shall first give the other party written notice of its intent to
terminate which shall clearly describe problem(s) constituting cause. The other
party will have thirty (30) days from the date of receipt of such notice to
correct the problem. If the problem is not corrected within such period, the
party intending to terminate may terminate this Agreement on such 30th day.
However, if Reseller shall violate the acceptable use policy in Section 2 of
Schedule B, or permit such violation, and does not immediately act to remedy
such violation when it becomes aware of it, UUNET may terminate this Agreement
without penalty with ten (10) days written notice. If any amounts due and owing
by Reseller remain unpaid sixty (60) days after date of Invoice, then UUNET may
terminate this Agreement immediately upon written notice without penalty.

                                       1.

<PAGE>

8.       TESTING. The full effectiveness of this contract will be contingent
upon the completion of technical testing to the mutual and reasonable
satisfaction of both parties during the period of thirty (30) days following
execution of this Agreement. If either party shall reasonably declare the
testing results to be unsatisfactory at the conclusion of the thirty (30) day
period, then parties shall have another ten (10) days to correct the problem. If
such correction is not completed to the mutual and reasonable satisfaction of
the parties then this Agreement will terminate with no further liability to
either party. If no such declaration is made, acceptance of technical testing
shall be presumed, and the contract shall remain in effect. Monthly minimums
will begin to accrue from the date of the satisfactory completion of technical
testing. If testing is completed during the course of a month, the first month's
minimum commitment will be prorated to reflect the shortened month.

9.       LIMITATION OF LIABILITY. NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY
STATED OR IMPLIED HEREIN, NEITHER PARTY SHALL HAVE ANY LIABILITY WHATSOEVER FOR
ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES SUFFERED BY THE OTHER OR BY ANY
ASSIGNEE OR OTHER TRANSFEREE OF THE OTHER, EVEN IF INFORMED IN ADVANCE OF THE
POSSIBILITY OF SUCH DAMAGES, EXCEPT IN CONNECTION WITH THE INDEMNIFICATION
PROVISIONS OF SECTION 3 OF THIS AGREEMENT AND SECTION 2 OF SCHEDULE B.

10.      GOVERNING LAW. This Agreement and the rights of the parties hereunder
shall be governed by and interpreted in accordance with the laws of the
Commonwealth of Virginia, USA, and the parties agree that any appropriate state
or district court located in Fairfax County, VA shall have exclusive
jurisdiction over any case or controversy arising hereunder, and shall be the
proper forum in which to adjudicate such case or controversy.

11.      ENTIRE AGREEMENT. The parties hereto acknowledge that they have read
this entire Agreement and that this Agreement and the exhibits attached hereto
constitute the entire understanding and contract between the parties and
supersedes any and all prior or contemporaneous oral or written communications
with respect to the subject matter hereof. This Agreement shall not be modified,
amended or in any way altered except by an instrument in writing signed by the
parties.

12.      RELATIONSHIP OF PARTIES. No agency, partnership, joint venture or
employment is created as a result of this Agreement. Neither party is authorized
to bind the other in any respect whatsoever.

13.      BINDING EFFECT. Except as herein otherwise specifically provided, this
Agreement shall be binding upon and inure to the benefit of the parties and
their legal representatives, heirs, administrators, executors, successors and
assigns.

14.      FORECASTS. Reseller shall provide UUNET with initial and periodically
revised forecasts of its expected usage, and recognizes UUNET's reliance upon
the reasonable accuracy of these forecasts. Specifically, during the first week
of each calendar month Reseller shall provide UUNET with its best forecast of
users and hours for each remaining month of the term of the Agreement. Reseller
shall also provide UUNET with any information as to marketing programs which
will be helpful in determining expected future loads, particularly any
information relevant to expected loads in particular geographical
locations/POPs.

15.      CONFIDENTIALITY. The parties agree that all disclosures of confidential
and/or proprietary information during the term of this Agreement shall
constitute confidential information of the disclosing party. Each party shall
use its best efforts to ensure the confidentiality of such information supplied
by the disclosing party, or which may be acquired by either in connection with
or as a result of the provision of the services under this Agreement. Both
parties warrant that they shall not disclose, use, modify, copy, reproduce, or
otherwise divulge such confidential information. Both parties further agree to
prevent its employees and representatives from disclosing, using, modifying,
copying, reproducing, or otherwise divulging such confidential information, and
shall hold each other harmless and protect and indemnify the same in the event
of any disclosure by said persons. The terms of this section 15 shall continue
beyond the term of this Agreement and shall be binding and enforceable even
after the termination of this Agreement.

16.      PLURAL/GENDER. Whenever from the context it appears appropriate, each
term stated in either the singular or the plural shall include the singular and
the plural, and pronouns stated in the masculine, the feminine or the neuter
gender shall include the masculine, feminine and neuter. The terms "person"
means individual, corporation, partnership, trust or other entity.

                                       2.
<PAGE>

17.      SEVERABILITY. If any provision of this Agreement, or the application of
such provision to any person or circumstance, shall be held invalid, the
remainder of this Agreement, or the application of such provisions to persons or
circumstances other than those to which it is held invalid, shall be attached
thereby.

18.      COUNTERPARTS. This Agreement may be executed in several counterparts,
each of which shall be deemed an original, but all of which, when taken
together, shall constitute one and the same instrument. It shall not be
necessary for all parties to execute the same counterpart hereof.

19.      WAIVER. No failure on the part of either party to exercise, and no
delay in exercising, any right or remedy hereunder shall operate as a waiver
thereof; nor shall any single or partial exercise of any right or remedy
hereunder preclude any other or further exercise thereof or the exercise of any
other right or remedy granted hereby or by law.

20.      NOTICE. Unless otherwise provided, any notice to be given hereunder
shall be effective on the fifth day after dispatch. Such notice shall be sent by
first class mail, postage prepaid and marked for delivery by certified or
registered mail, return receipt requested, addressed to the parties listed below
at their respective places of business, or at such other addresses of which
notice has been given to the addressing party.

         If to Reseller:                       If to UUNET Technologies, Inc:

               I-Pass Alliance Inc.                  UUNET Technologies, Inc.
               650 Castro Street, Suite 280          3060 Williams Drive
               Mountain View, CA 94041               Fairfax, VA  22031

               Attention: Contracts                  Attention:  General Counsel

21.      ASSIGNMENT. This Agreement shall not be assignable by either party
hereto without the prior written consent of the other party.

22.      FORCE MAJEURE. No party shall be liable by reason of any failure or
delay in the performance of its obligations due to strikes, riots, fires,
explosions, acts of God, war, governmental action or any other cause which is
beyond the reasonable control of such party.

23.      COMPLIANCE WITH LAWS. Each party shall comply with all laws,
regulations and other legal requirements that apply to this Agreement. UUNET
hereby warrants that, to its knowledge, it has complied with all laws,
regulations, and orders relating or pertaining to this provision of the service
to be provided under this Agreement, including without limitation, all
applicable state and federal legislation or rule applicable to the services in
any material respect. To the knowledge of UUNET, material permits, licenses, and
authorizations required by any regulatory bodies have been obtained and are in
effect for the services.

24.      FACSIMILE TRANSMISSION. Parties to this Agreement are authorized to
execute this Agreement, and transmit a signed copy via tax to the other parties,
who hereby agree to accept and rely upon such documents as if they bore original
signatures. The parties sending such facsimile hereby acknowledges and agree to
provide to the other parties, within seventy-two (72) hours of transmission, the
Agreement bearing an original signature.

IN WITNESS WHEREOF, the parties hereto have set their hands and seals as of the
date first above recited.

I-Pass Alliance, Inc.                              UUNET Technologies, Inc.

            By: /s/ Christopher Moore                 By: /s/ Clint Heiden
                ------------------------                  --------------------

            Name: Christopher Moore                   Name: Clint Heiden

            Title: President & CEO                    Title: VP of Sales

                                       3.
<PAGE>

                                   SCHEDULE A

       DIAL-UP AND VIP RADIUS SERVICE PRICINGS: MINIMUM MONTHLY COMMITMENT

1.      Dial-Up Pricing

<TABLE>
<CAPTION>
Monthly Volume in Hours                       Cost/Hour
-----------------------                       ---------
<S>                                           <C>
   Up to 99,999                                  [*]
   100,000 - 149,999                             [*]
   150,000 - 249,999                             [*]
   250,000 - 499,999                             [*]
   500,000 and above                             [*]
</TABLE>

The above rates are for PPP dial-up traffic in the continental United States
only.

There will be a [*]% surcharge to the above rates for ISDN connectivity.

All traffic in a given month will be billed at the category reflecting the total
number of hours consumed in a month.

Pricing for international and non-continental U.S. sales will be provided as
UUNET is able to offer each service and shall be attached to this Agreement as
an additional schedule.

2.      Minimum Monthly Commitment

Monthly commitments have been waived.

3.      VIP Radius Service Pricing

Reseller will pay a one-time installation charge of $[*] due and a $[*] per
month fee for Radius service interoperability.

4.      Additional Price and Billing Terms

If Reseller desires UUNET to provide billing data more frequently than on a
monthly basis, there will be an additional one-time charge of $[*] and an
ongoing monthly charge of $[*]/month for the transmission of weekly billing
data. This charge will be waived when the monthly volume reaches [*] hours.

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       1.

<PAGE>

                                   SCHEDULE B

                    NETWORK SERVICES VIP TERMS AND CONDITIONS

1.       UUNET exercises no control whatsoever over the content of the
information passing through UUNET. Except as otherwise provided for in Section
Ten of the Network Services Agreement attached hereto, UUNET makes no warranties
of any kind, whether expressed or implied, for the service it is providing.
UUNET also disclaims any warranty of merchantability or fitness for a particular
purpose. UUNET will not be responsible for any damage Reseller suffers. This
includes loss of data resulting from delays, nondeliveries, misdeliveries, or
service interruptions caused by Reseller's own negligence or Reseller's errors
or omissions. Use of any information obtained via UUNET is at the user's own
risk. UUNET specifically denies any responsibility for the accuracy or quality
of information obtained through its services.

2.       UUNET's network may be used only for lawful purposes. Use of UUNET's
network for lawful commercial purposes is both permitted and encouraged.
Transmission of any material in violation of any applicable law is prohibited.
This includes, but is not limited to: copyrighted material, material which is
threatening or obscene, or material protected by trade secret. Any access to
other networks connected to UUNET's network must comply with the rules
appropriate for the other network. Reseller agrees to indemnify and hold
harmless UUNET from any claims resulting from Reseller's use of this service or
the use of the service by any of Reseller's customers or others throughout
Reseller's chain of distribution, including end users, which damages UUNET or
another party.

3.       Resale to other individuals and organizations is permitted, but they
may not further resell the services.

4.       Payment is due thirty (30) days after date of invoice. Accounts are in
default if payment is not received within thirty (30) days after date of
invoice. Accounts unpaid sixty (60) days after date of invoice may have service
interrupted. Such interruption does not relieve Reseller from the obligation to
pay the monthly charge. Only a written request to terminate service relieves it
for the obligation to pay the monthly account charge. Accounts in default are
subject to an interest charge of one-and-one-half percent (1.5%) per month on
the outstanding balance. If Reseller's state does not allow an interest rate of
one-and-one-half percent (1.5%), then the maximum allowable rate will be
charged. Reseller agrees to pay UUNET its reasonable expenses, includes attorney
and collection agency fees, incurred in enforcing UUNET's rights under this
Agreement for money due and owing.

5.       These Terms and Conditions supersede all previous representations,
understandings, or agreements and shall prevail notwithstanding any variance
with terms and conditions of any order submitted. Use of UUNET's network
constitutes acceptance of these Terms and Conditions.

                                   SCHEDULE C

                TECHNICAL AGREEMENT FOR NETWORK INTEROPERABILITY

1.       Reseller agrees to secure a minimum T1 connection from UUNET and
operate its own Radius server. Such server will perform user validation
functions and will be maintained in a secure environment. Reseller also will
maintain this server with reasonably current versions of the Radius protocols as
provided by UUNET.

2.       Reseller agrees to use software and procedural safeguards to insure
that only accurate routing information for networks to be used by Reseller's
customer is transmitted from Reseller's Radius service into UUNET's network and
to use best efforts to immediately remedy any problems leading to transmission
of incorrect routing information.

3.       Reseller agrees to assign each and user customer a unique
identification number for billing purposes, and to reasonably cooperate with
UUNET in establishing the structure of this identification number.

4.       Reseller and UUNET each agree to cooperate with the other in
identifying and receiving any security infringements which involve Reseller's
customers and UUNET's network.

5.       It is recognized and agreed that any billing data supplied on an
interim basis (more frequently than monthly) is an estimate and may not be
reliant upon for 100% accuracy.

                                       1.
<PAGE>

                                ADDENDUM NO. 1 TO
                           NETWORK SERVICES AGREEMENT

         This Addendum No. 1 (the "Addendum") to Network Services Agreement
between UUNET Technologies, Inc. ("UUNET") and I-Pass Alliance, Inc.
("Reseller"), dated January 7, 1997 (the "Agreement") is made as of February 5,
1997.

         The parties agree as follows:

         1.       Surcharged North American POPs. The parties desire to provide
for the resale by Reseller of access to UUNET's POPs listed in Section 1 of the
attached Schedule E (the "Additional POPs") effective as of November, 1996.
UUNET shall make such access available upon execution of this Addendum by both
parties, subject to commercialization of any such POPs. Reseller agrees to pay
to UUNET the prices set forth in Section 2 of the attached Schedule E for access
to the Additional POPs.

         2.       International Roaming. Reseller agrees to pay to UUNET the
prices set forth in Section 3 of the attached Schedule E for access by customers
of Reseller who reside in the United States, Alaska, Hawaii, Puerto Rico or
Canada from any one of UUNET's POPs outside of the continental United States,
Alaska, Hawaii, Puerto Rico or Canada subject to commercialization of any new
POPs.

         3.       Ratification. The parties hereby affirm and ratify their
respective rights and obligations under the Agreement, which Agreement shall
remain in full force and effect, as modified by this Addendum.

         IN WITNESS WHEREOF, the parties hereto have set their hands as of the
date first above written.

I-Pass Alliance, Inc.                               UUNET Technologies, Inc.

     By: /s/ Christopher Moore                         By: /s/ Clint Heiden
         -----------------------                           ---------------------

     Name: Christopher Moore                           Name: Clint Heiden

     Title: President & CEO                            Title: VP of Sales

                                       1.
<PAGE>

                                   SCHEDULE E

                                 ADDITIONAL POPs

1.                Additional POPs

<TABLE>
<S>          <C>                                  <C>
AB           CALGARY                              [*]
AB           EDMONTON                             [*]
BC           VANCOUVER                            [*]
MB           WINNIPEG                             [*]
ON           OTTAWA                               [*]
ON           TORONTO                              [*]
OB           MONTREAL                             [*]
AK           ANCHORAGE                            [*]
AK           JUNEAU                               [*]
HI           HONOLULU                             [*]
PR           SAN JUAN                             [*]
</TABLE>

2.                PRICING

There will be a $[*] (U.S.) surcharge per hour for access from the POPs listed
in Section 1 to the rates provided in the Network Services Agreement referenced
above.

3.                INTERNATIONAL ROAMING ACCESS PRICING

Access from any one of UUNET's POPs outside of the continental United States,
Alaska, Hawaii, Puerto Rico or Canada will be subject to a $[*](U.S.) surcharge
per hour.

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       1.

<PAGE>

                                 AMENDMENT NO. 1

This Amendment No. 1 ("Amendment") to the Virtual Internet Provider (VIP)
Agreement between UUNET Technologies, Inc. ("UUNET") and i-Pass Alliance, Inc.
("Reseller"), dated January 9, 1997 ("Agreement") is made as of the date of the
second signature below.

The parties agree to add the following Sections to Schedule A of the Agreement
as follows:

5.       RADIUS ACCOUNTING AND PRICING

         UUNET will provide Radius Accounting, a method of measuring End Users'
         use of the services consisting of login and logout statistics of each
         End User, at Reseller's written request. Reseller has the sole
         responsibility to analyze these statistics to identify and investigate
         duplicate log-ins and take appropriate action. The statistics are not
         to be used as a method for calculating monthly charges for UUNET
         service, as the definitive calculation of Reseller's monthly charges
         will be set forth in the invoice provided Reseller on a monthly basis.

         The Monthly fee for Radius Accounting will be waived for six (6) months
         from the date of the second signature below provided that monthly
         charges paid by Reseller to UUNET increase by $[*] over the charges in
         the month prior to execution of this Amendment during each of the six
         (6) months in which the fee for Radius Accounting was waived. If
         Reseller does not increase its monthly charges by $[*] during the six
         (6) months in which the Radius Account fee was waived, Reseller will be
         responsible for paying UUNET the amount which would have been due.

6.       VIP TOLL FREE SERVICE

         To allow Reseller's End Users toll-free access to the UUNET Network,
         VIP Toll Free services available at a fee of $[*]/hour. To activate VIP
         Toll Free service, Reseller must notify UUNET in writing and provide a
         reasonably accurate forecast of the peak simultaneous users of the
         service expected in the next six months. UUNET will notify Reseller
         once VIP Toll Free service has been activated and is available to
         Reseller's End Users.

7.       INTERNATIONAL PRICING

         Price for International Access will be $[*] per hour in countries in
         which UUNET has points of presence, which UUNET may change from time to
         time.

Except as expressly provided herein, none of the provisions of the Agreement
shall be modified by this Amendment, and as hereby modified, the Agreement shall
remain in full force and effect. The parties acknowledge their agreement by
signing below.

I-Pass Alliance, Inc.                       UUNET Technologies, Inc.

     By: /s/ Chris W. Moore                    By: /s/ Brian Kane
         -------------------------                 ------------------------

     Name: Chris W. Moore                      Name: Brian Kane

     Title: President & CEO                    Title: Director, Wholesale Sales

     Date: May 4, 1999                         Date:  8/5/99

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       1.

<PAGE>

                                 AMENDMENT NO. 2

This Amendment No. 2 ("Amendment") to the Virtual Internet Provider Agreement
("VIP") between UUNET Technologies, Inc. ("UUNET") and i-Pass Alliance, Inc.
("Reseller"), dated January 9, 1997 ("Agreement") is made as of the date of the
second signature below ("Effective Date"). The Amendment also amends the
CompuServe Network Services Agreement for Managed Service Providers (MSP) dated
November 4, 1997 ("CompuServe NSA").

Whereas, the parties desire to amend the Agreement and the CompuServe NSA;

Whereas, i-Pass Alliance, Inc. has changed its name to iPass, Inc; and

Whereas, UUNET is the successor in interest to CompuServe Network Services,
Inc., and has assumed the obligations and rights of CompuServe, Inc. under the
CompuServe NSA;

Now therefore, in accordance with procedures for amendment of the Agreement and
the CompuServe NSA set forth therein, and in consideration of the foregoing and
the mutual agreements herein set forth, the parties hereby agree as follows:

The parties agree as follows:

1.       The parties agree to extend the term of the Agreement and the term of
         the CompuServe NSA for an additional three (3) years from the Effective
         Date of this Amendment, which terms shall hereafter remain coterminous
         and upon the expiration of such agreements shall be automatically
         renewed for an additional one year term, provided that neither party
         has delivered to the other a written notice of intent not to renew for
         the forthcoming term not less than 60 days in advance of the end of the
         then-current term.

2.       Section 7 of the Agreement shall be replaced with the following:

         This Agreement may not be terminated by either party except that either
         party may terminate this Agreement if the other party materially
         breaches the terms of this Agreement and does not cure the breach
         within sixty (60) days after receipt of written notice of such breach,
         which notice describes such breach in reasonable detail. Upon
         termination or expiration of this Agreement for any reason other than
         Reseller's breach of Reseller's payment or confidentiality obligations,
         at Reseller's request the parties shall continue to perform all of
         their obligations and maintain all of their rights under the Agreement
         for a phase-out period of thirty (30) days from the date of termination
         or expiration. However, if Reseller violates the Acceptance Use Policy
         in Section 2 of Schedule B, or becomes aware of such a violation, and
         in either event does not immediately act to remedy such violation when
         it becomes aware of it, UUNET may terminate this Agreement without
         penalty with thirty (30) days written notice, provided that service may
         be suspended without prior notice to the extent necessary for UUNET to
         respond to a court or government demand, or to preserve the integrity
         or normal operation of the UUNET Network, Reseller shall be notified
         promptly of any material suspension of service undertaken pursuant to
         the previous sentence.

3.       Section 1 of Schedule A of the Agreement shall be replaced with the
         following:

<TABLE>
<CAPTION>
Monthly Minimum Amount                      Cost/Hour for 3 year Term Commitment
----------------------                      ------------------------------------
<S>                                         <C>
        $[*]                                              $[*]/hour
</TABLE>

4.       Section 2 of Schedule A of the Agreement shall be replaced with the
         following:

         Reseller agrees to a total Monthly Minimum Amount of $[*] per month for
         dial-up Internet access service from UUNET. If in any month the sum of
         the actual charges for dial-up Internet access service under the
         Agreement and the CompuServe NSA is less than $[*] then Reseller shall
         pay the applicable Monthly Minimum Amount in lieu of actual charges.

5.       In consideration for the Monthly Minimum Amount agreed to in Section 3
         of this Amendment, UUNET will reduce the basic Rate Per Hour set forth
         in Section 3.1 of the CompuServe NSA to $[*] per hour. Surcharges and
         other fees in the CompuServe NSA shall not be modified by this
         Amendment.

6.       The following shall be included in Section 2 of Schedule B of the
         Agreement.

         All use of the service or the UUNET Network shall comply with the UUNET
         Acceptable Use Policy ("Policy") for the country in which the service
         is used, as set forth at http://ww.uu.net/terms. UUNET reserves the
         right to change the Policy from time to time effective upon posting to
         that URL,

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       1.

<PAGE>

and notice of any such revised Policy will be included with Reseller's monthly
invoice in the month following the change. Reseller agrees to develop, maintain,
and require its customers to comply with an acceptable use policy containing
terms at least as restrictive as the Policy, as applicable, including any
subsequent modifications.

7.       Section 3 of Schedule B of the Agreement shall be replaced with the
         following:

         Notwithstanding any other provision of this Agreement, reseller shall
         have the right to resell the Service to third parties through one or
         more tiers of subdistributors; and to grant the right to its customers
         to do the same, provided that all such customers of subdistributors
         company with the applicable terms of this Agreement.

8.       The following shall be added as Schedule D to the Agreement:

                                   SCHEDULE D

         Reseller's supplies of network services (the "Network Services
         Suppliers") do not exercise any control whatsoever over the content of
         the information passing through their systems, and access to the
         Internet is provided solely on an "as is" basis. The Network Services
         Suppliers do not warrant that the network will be available on a
         specified date or time or that the network will have the capacity to
         meet our demand during specific hours. The Network Services Suppliers
         shall not be liable for any damage suffered by any person as a result
         of Internet access, or arising out of any use, or inability to use, the
         services or products provided hereunder, including, without limitation,
         the possibility of contracting computer viruses and accessing
         information with offensive, inaccurate, or inappropriate content The
         Network Services Suppliers shall not be liable for any damages suffered
         by any Person as a result of obtaining Internet access regardless of
         whether such damage occurs as a result Of the Network Service
         Suppliers' negligence. You acknowledge and agree that all end users
         must exercise their own due diligence before relying on any information
         available on the Internet, and must determine that they have all
         necessary rights to copy, publish, or otherwise distribute any such
         information available on the Internet under copyright and other
         applicable laws. The Network Services Suppliers shall be deemed to be
         third-party beneficiaries of this agreement, with the right to enforce
         the terms of this Agreement.

         THE NETWORK SERVICES SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS
         OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT
         LIMITATION THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS
         FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. THE NETWORK SERVICES
         SUPPLIERS SHALL NOT BE LIABLE FOR ANY THIRD-PARTY NETWORK FAILURE.

         IN NO EVENT SHALL THE NETWORK SERVICES SUPPLIERS BE LIABLE FOR ANY
         SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR INTERRUPTED
         COMMUNICATIONS, LOST DATA OR LOST PROFITS, ARISING OUT OF OR IN
         CONNECTION WITH THE SERVICE.

         All use of services offered by Reseller shall comply with Reseller's
         Acceptable Use Policy.

9.       The following shall be added as Section 10.12 to the CompuServe NSA.

         Notwithstanding any Other Provision of this Agreement, Customer shall
         have the right to resell the access services to the internet provided
         by CompuServe to third parties through one or more tiers
         subdistributors, and to grant the right to its customers to do the
         same, provided that all such customers or subdistributors comply with
         the applicable terms of this Agreement and terms and conditions in
         substance identical to those in Schedule D of the Virtual Internet
         Provider Agreement ("VIP") between UUNET Technologies, Inc. ("UUNET")
         and I-Pass Alliance, Inc. ("Reseller"), dated January 9, 1997, as
         amended.

10.      The second sentence of Section 3 of the Agreement shall be deleted and
         replaced with the following:

         It further agrees to require its end users to comply terms and
         conditions in substance identical to those in Schedule D.

11.      Section 21 of the Agreement shall include the following at the end of
         the first sentence before the period.

         ; provided that UUNET gives its consent to Reseller's assignment of
         this Agreement to the new Delaware corporation into which Reseller is
         to be reincorporated contingent upon the corresponding assumption by
         that new Delaware corporation of all rights and obligations under this
         Agreement.

Except as expressly provided herein, none of the provisions of the Agreement or
the CompuServe NSA shall be modified by this Amendment, and as hereby modified,
the Agreement and the CompuServe NSA shall remain in full force and effect. The
parties acknowledge their agreement by signing below:

iPass, Inc.                                       UUNET Technologies, Inc.

     By: /s/ Michael H. Mansouri                     By: /s/ Brad Layman
         -----------------------------                   -----------------------

     Name: Michael H. Mansouri                       Name: Brad Layman

     Title: Chairman and CEO                         Title: Vice President

     Date: Feb. 11, 2000                             Date: Feb. 16, 2000

                                       2.
<PAGE>

                                 AMENDMENT NO. 3

This Amendment No. 3 ("Amendment") to the CompuServe Network Services Agreement
for Managed Service Providers (MSPP) dated November 4, 1997 ("CompuServe NSA")
and the Virtual Internet Provider Agreement ("VIP") between UUNET Technologies,
Inc. ("UUNET") and iPass, Inc. ("Reseller"), dated January 9, 1997 ("VIP
Agreement") is made as of the date of the second signature below ("Effective
Date").

The parties agrees as follows:

1.       The following is added as Section 8 of Amendment 1 of the VIP
         Agreement:

         8. GLOBAL USAGE.

         Notwithstanding anything to the contrary elsewhere in this Agreement
         for all usage after the effective date, Reseller is responsible for all
         usage fees associated with Reseller's end users' use of the UUNEET dial
         access network (including DAN, Gridnet, MWANS(CompuServe), Opco, ANS,
         or any other UUNET dial access points of presence, worldwide) under
         this Agreement, including, but not limited to, usage by end users in
         countries and over local, toll-free, or other phone numbers that
         Reseller may not have expressly made available to its end users. All
         such usage will be billed at UUNET's standard list rates for such usage
         unless different rates are expressly set forth in this Agreement or an
         amendment hereto.

2.       The following is added as section 3.4 of the CompuServe USA:

         "Notwithstanding anything to the contrary elsewhere in this Agreement
         for all usage after the effective date, Reseller is responsible for all
         usage fees associated with Customer's end users' use of the UUNEET dial
         access network (including DAN, Gridnet, MWANS(CompuServe), Opco, ANS,
         or any other UUNET dial access points of presence, worldwide) under
         this Agreement, including, but not limited to, usage by end users in
         countries and over local, toll-free, or other phone numbers that
         Reseller may not have expressly made available to its end users. All
         such usage will be billed at UUNET's standard list rates for such usage
         unless different rates are expressly set forth in this Agreement or an
         amendment hereto."

3.       The following is added as section 3.5 of the CompuServe NSA and as
         Section 9, Alternative Global Pricing, of Schedule A of the VIP
         Agreement:

         "Usage on the following UUNET MWAN points of presence shall be billed
         at the indicated surcharge rate per hour. All prices are in U.S.
         dollars.

<TABLE>
<CAPTION>
     PARTNER                              SYMBOL              COVERAGE                 RATE/HOUR
     -------                              ------              --------                 ---------
<S>                                       <C>                <C>                       <C>
Argentine-Net                              (ARG)             Argentina                   $[*]
BT Spain                                   (BTS)             Spain                       $[*]
DataPac                                    (DPC)             Canada                      $[*]
Eirpac                                     (EIR)             Ireland                     $[*]

EQUANT NETWORK                             (EQN)             LIMITED GLOBAL              $[*]
         Africanet                                           Africa

EQUANT NETWORK                             (EQT)             WORLDWIDE                   $[*]
         Euronet                                             Europe
</TABLE>

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       1.

<PAGE>

<TABLE>
<S>                                 <C>                      <C>                         <C>
         Worldnet                          (EQT)             Other                       $[*]
         Latinet                           (EQT)             Latin America               $[*]
         Pacificnet                        (EQT)             Pacific Rim                 $[*]

France Telecom                             (FTT)             France                      $[*]
Transpace

EPX FREEPHONE                           Belgium                                          $[*]
                                        Finland                                          $[*]
                                        France                                           $[*]
                                        Germany                                          $[*]
                                        Italy                                            $[*]
                                        Japan                                            $[*]
                                        Netherlands                                      $[*]
                                        Spain                                            $[*]
                                        Sweden                                           $[*]
                                        UK                                               $[*]
GLOBAL ONE                                 (G1F)             WORLDWIDE
   Global One Europe                       (G1F)             Austria                     $[*]
   Global One Europe                       (G1F)             Italy                       $[*]
   Global One Europe                       (G1F)             Portugal                    $[*]
   Global One Europe                       (G1F)             Romania                     $[*]

GLOBAL ONE                                 (G1S)             WORLDWIDE
   Global One Sprintnet                    (G1S)             Bulgaria                    $[*]
   Global One Sprintnet                    (G1S)             Russia                      $[*]
Hungary-Connect                            (WAN)             Hungary                     $[*]

INFONET EURO                               (INE)             EUROPE
   EURO-Connect                            (INE)             Egypt                       $[*]
   EURO-Connect                            (INE)             Fin. Nationwide             $[*]
   EURO-Connect                            (INE)             Greece                      $[*]
   EURO-Connect                            (INE)             Portugal                    $[*]
   EURO-Connect                            (INE)             Russia                      $[*]

WORLD-CONNECT                       (INFONET-WORLD, INW)     WORLDWIDE
   World-Connect                    (Infonet-World, INW)     Bolivia                     $[*]
   World-Connect                    (Infonet-World, INW)     Brazil                      $[*]
   World-Connect                    (Infonet-World, INW)     Chile                       $[*]
   World-Connect                    (Infonet-World, INW)     Columbia                    $[*]
   World-Connect                    (Infonet-World, INW)     Indonesia                   $[*]
   World-Connect                    (Infonet-World, INW)     Philippines                 $[*]
   World-Connect                    (Infonet-World, INW)     South Africa                $[*]
   World-Connect                    (Infonet-World, INW)     Sri Lanka                   $[*]

JI TONG Network                            (JTO)             China                       $[*]
NetOne                                     (NTO)             Thailand                    $[*]
SATYAM                                     (SYM)             India                       $[*]
SEVA Network                               (SEV)             Italy                       $[*]
SprintNet                                  (TEL)             Columbia(Bogota)            $[*]
Trendine                                   (TRN)             Israel                      $[*]
TTNS-Net                                   (TNS)             Taiwan                      $[*]
</TABLE>

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO
THE OMITTED PORTIONS.

                                       2.
<PAGE>

<TABLE>
<S>                                        <C>               <C>                         <C>
UUNET Germany                              (UUN)             Germany                     $[*]
Venezuela-Net                              (VNZ)             Venezuela                   $[*]
1-800 Venezuela                            (VNW)             Venezuela-Nationwide        $[*]
</TABLE>

Except as expressly provided herein, none of the provisions of the VIP Agreement
or the CompuServe NSA shall be modified by this Amendment, and as hereby
modified, the VIP Agreement and the CompuServe NSA shall remain in full force
and effect. The parties acknowledge their agreement by signing below.

iPass, Inc.                                     UUNET Technologies, Inc.

     By: /s/ Ronald Calandra                       By: /s/ John W. Bell IV
         -----------------------                       -------------------------
     Name: Ronald Calandra                         Name: John W. Bell IV

     Title: VP Operations                          Title: VP, Wholesale Sales

     Date: 11/29/00                                Date: 1/3/01

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO
THE OMITTED PORTIONS.

                                       3.
<PAGE>

                                 AMENDMENT NO. 4

                                   Background

         UUNET Technologies, Inc. and iPass, Inc., directly and through their
respective predecessors in interest CompuServe Incorporated and i-Pass Alliance
Inc., are parties to two agreements for dial-up Internet access, each of which
has been amended previously. This Amendment No. 4 reflects the parties'
agreement to phase out the service provided under one of the two contracts, to
make a number of changes to the pricing and terms of the remaining contract.

                                    Agreement

         This Amendment No. 4 ("Amendment") to (1) the Virtual Internet Provider
(VIP) Agreement between UUNET Technologies, Inc. ("UUNET) and iPass, Inc.
(through its predecessor in interest i-Pass Alliance Inc.) ("Reseller"), dated
January 9, 1997, as previously amended by Addendum No. 1 to Network Services
Agreement on February 5, 1997, Amendment No. 1 on August 5, 1999, Amendment No.
2 on February 15, 2000, and Amendment No. 3 on January 1, 2001 (collectively,
the "Agreement") and (2) the CompuServe Network Services Agreement for Managed
Service Providers (MSP) between UUNET (through its predecessor in interest
CompuServe Incorporated), executed on or about November 4, 1997, as previously
amended by Amendment No. 2 on February 15, 2000 and by Amendment No. 3 on
January 1, 2001 (collectively, the "CompuServe NSA"), is effective as of
December 1, 2001 ("Effective Date").

The parties agree as follows:

1.       UUNET Technologies, Inc. is a WorldCom company whose services are now
         allocated to the MCI operating unit of WorldCom, Inc., specifically as
         MCI Internet Wholesale.

2.       The document titled "Addendum No. 1 to Network Services Agreement" (the
         "Addendum") does in fact amend the Agreement. The title of the Addendum
         is deleted in its entirety and replaced by "Addendum No. 1 to VIP
         Agreement" and the first paragraph of the Addendum is deleted in its
         entirety and replaced with the following:

         "This Addendum No. 1 (the "Addendum") to the Virtual Internet Provider
         (VIP) Agreement between UUNET Technologies, Inc. ("UUNET") and i-Pass
         Alliance, Inc. ("Reseller"), dated January 9, 1997, (the "Agreement")
         is made as of February 5, 1997."

3.       The following is added to the end of Section 2 of the CompuServe NSA:

         "The parties acknowledge that in the near future UUNET will be removing
         from service facilities used to provide service in the United States
         and it territories under the CompuServe NSA, the timing of which is in
         UUNET's sole discretion. Reseller must migrate its use of dial access
         service in the United States and its territories under the CompuServe
         NSA to the service provided under the Agreement no later than the
         earlier of (a) 12 months from the Effective Date and (b) the date UUNET
         removes the applicable facilities from service. Reseller acknowledges
         that UUNET has no obligation to continue to provide service in the
         United States and its territories under the CompuServe NSA"

4.       Section 6 of the Agreement, and Section 1 of Amendment No. 2 to the
         Agreement and the CompuServe NSA, are both deleted in their entirety
         and Section 6 of the Agreement is replaced with the following:

         "6. TERM. This Agreement becomes effective when it is executed by both
         parties and terminates January 31, 2004 (the "Initial Term") unless
         extended under the terms of this Section 6. The Initial Term will be
         automatically extended each year on January 31st for an additional
         year, unless either party has delivered to the other a written notice
         that it is electing not to extend at least 60 days in advance of that
         date.

5.       Sections 1 and 7 of Schedule A of the Agreement, and all of the
         Addendum are deleted in their entirety and Section 1 of Schedule A is
         replaced with the following:

         "1. Dial-Up Pricing. Unless otherwise noted, the fees in this Section 1
         are for each hour or part thereof of dial-up access to the Internet
         using UUNET dial access network facilities ("Usage") via a Point of
         Presence ("POP") for the contiguous 48 United States. The charges in
         this Section 1 are cumulative.

         Reseller will be charged the base hourly rate indicated in the table
         below for Usage via a POP for the 48 contiguous United States ("Base
         Rate"), depending on the type of POP used (i.e., Tier 1 or Tier 2, as
         those POPs are designated by UUNET) and the Reseller's total number of
         hours of Usage under the Agreement and the CompuServe NSA via

                                       1.
<PAGE>

         POPs for Canada, the United States and its Territories. For a current
         list of Tier 1 and Tier 2 POPs, please refer to the reseller web
         partition provided to Reseller by UUNET. Any POP for the 48 contiguous
         United States not appearing on the Tier 1 POP list will be deemed a
         Tier 2 POP.

<TABLE>
<CAPTION>
  TOTAL USAGE IN MONTH            BASE RATE FOR TIER 1 POP USAGE          BASE RATE FOR TIER 2 POP USAGE
<S>                               <C>                                     <C>
0 - 249,999 Hours                            $[*]                                     $[*]

250,000 - 499,999 Hours                      $[*]                                     $[*]

500,000 - 999,999 Hours                      $[*]                                     $[*]

1,000,000 or more Hours                      $[*]                                     $[*]
</TABLE>

         Regional Roaming: For Usage via a POP for Canada or the non-contiguous
         United States and its territories (i.e., Hawaii, Alaska, Puerto Rico,
         and U.S. Virgin Islands), Reseller will be charged the Base Rate for
         Tier 2 POP Usage plus an hourly surcharge of $[*] per hour.

         Global Roaming: For Usage via a POP for a location outside of the
         Canada or the United States and its territories, Reseller will be
         charged $[*] per hour.

         ISDN: For ISDN Usage, Reseller will be charged an hourly surcharge
         equal to [*]% of the applicable hourly rate for non-ISDN Usage via a
         POP for same location."

6.       Section 6 of Schedule A of the Agreement is deleted in its entirety and
         replaced with the following:

         "6. VIP TOLL FREE SERVICE. VIP toll-free service allows Reseller's End
         Users to access UUNET dial access network facilities using a toll-free
         number. Reseller will be charged $[*] per hour for Usage via a
         toll-free number accessing a POP for the U.S. or Canada. Reseller will
         be charged $[*] per hour for Usage via a toll-free number accessing a
         POP for Mexico. To activate VIP toll-free service, Reseller must notify
         UUNET in writing and provide a reasonably accurate forecast of the peak
         simultaneous users of the service expected in the next six months.
         UUNET will notify Reseller once VIP toll-free service has been
         activated and is available to Reseller's End Users."

7.       Section 2 of Schedule A of the Agreement is deleted in its entirety and
         replaced with the following:

         "Reseller agrees to pay the monthly minimum amounts set forth below
         ("Monthly Minimum Amount") if billing, based on actual use under this
         Agreement and the CompuServe NSA would be less than the Monthly Minimum
         Amount. For purposes of determining whether such billing is less than
         the Monthly Minimum Amount, only billing under this Agreement and under
         the CompuServe NSA for Usage of dial-up access to the Internet will be
         included; billing for other services, including without limitation
         payments for one-time charges, radius server interoperability or
         accounting, NAI service, or for charges related to dedicated Internet
         connectivity or equipment, will not be included.

<TABLE>
<CAPTION>
    Month                               Minimum Monthly Amount
    -----                               ----------------------
<S>                                     <C>
December 2001                                   $[*]
January 2002                                    $[*]
February 2002                                   $[*]
March 2002                                      $[*]
April 2002                                      $[*]
May 2002                                        $[*]
June 2002                                       $[*]
July 2002                                       $[*]
August 2002                                     $[*]
September 2002                                  $[*]
October 2002                                    $[*]
November 2002                                   $[*]
December 2003                                   $[*]
January 2003                                    $[*]
February 2003                                   $[*]
March 2003                                      $[*]
</TABLE>

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO
THE OMITTED PORTIONS.

                                       2.
<PAGE>

<TABLE>
<S>                                             <C>
April 2003                                      $[*]
May 2003                                        $[*]
June 2003                                       $[*]
July 2003                                       $[*]
August 2003                                     $[*]
September 2003                                  $[*]
October 2003                                    $[*]
November 2003                                   $[*]
December 2003                                   $[*]
January 2004                                    $[*]
</TABLE>

8.       Schedule C of the Agreement is amended by adding the following Section
         6:

         "6. Use of the network or any service under this Agreement must comply
         with the then-current version of the UUNET Acceptance Use Policy
         ("Policy") for the countries from which Reseller uses the service (and
         in the event no Policy exists for a country, the U.S. Policy applies).
         The applicable Policy is available at the following URL:
         www.uu.net/terms or other URL designated by UUNET. Reseller is
         responsible to insure that the Policy is adhered to by each user of
         service under this Agreement. UUNET reserves the right to change the
         policy from time to time, effective upon posting of the revised Policy
         at the designated URL or other notice to Reseller. UUNET reserves the
         right to suspend or terminate service or terminate this Agreement,
         effective upon notice, for a violation of the Policy. By October 1,
         2002, Reseller must apply the Ascend-Data-Filter (242) RADIUS
         attributes for filtering out "spam" email (the "242 Attributes") to all
         Usage under this Agreement that is not entirely within a virtual
         private network. On or before March 31, 2002 and June 30, 2002
         respectively, Reseller must certify to UUNET that the 242 Attributes
         have been installed on sufficient numbers of its authentication servers
         so that those attributes are being applied to at least one-third (by
         March 31) and two-thirds (by June 30) of its Usage that is not entirely
         within a virtual private network. Upon request, Reseller will provide
         to UUNET representative test accounts so that UUNET can independently
         confirm the application of the 242 Attributes to Reseller's Usage as
         required under this Section 6, Schedule C. UUNET strongly encourages
         Reseller to apply the 242 Attributes to all Usage under this Agreement
         and Reseller acknowledges that whether or not the 242 Attributes are
         applied to any or all Usage, at any time, UUNET may suspend service and
         take other actions for spam and other violations of the Policy, as
         provided in this Section 6, Schedule C."

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO
THE OMITTED PORTIONS.

                                       3.
<PAGE>

Except as expressly provided herein, none of the provisions of the Agreement or
the CompuServe NSA are modified by this Amendment, and as hereby amended, the
Agreement and the CompuServe NSA shall remain in full force and effect. The
parties acknowledge their agreement by signing below:

iPass, Inc.                                          UUNET Technologies, Inc.

     By: /s/ Donald C. McCauley                         By: /s/ John W. Bell
         -----------------------------                      --------------------

     Name: Donald C. McCauley                           Name: John W. Bell

     Title: CFO                                         Title: VP

     Date: August 15, 2002                              Date: 8/26/02

                                       4.
<PAGE>

                                 AMENDMENT NO. 5

This Amendment No. 5 ("Amendment") to (1) the Virtual Internet Provider (VIP)
Agreement between UUNET Technologies, Inc. ("UUNET") and iPass, Inc. (through
its predecessor in interest i-Pass Alliance Inc.) ("Reseller"), dated January 9,
1997, as previously amended by Addendum No. 1 to Network Services Agreement on
February 5, 1997, Amendment No. 1 on August 5, 1999, Amendment No. 2 on February
15, 2000, Amendment No. 3 on January 1, 2001 and Amendment No. 4 on December 1,
2001 (collectively, the "Agreement") is effective as of August 1, 2002.

The parties agree to the following:

1.       Sections 1 of Schedule A of the Agreement is deleted in its entirety
         and is replaced with the following:

         1. Dial-Up Pricing. Unless otherwise noted, the fees in this Section 1
         are for each hour or part thereof of dial-up access to the Internet
         using UUNET dial access network facilities ("Usage") via a Point of
         Presence ("POP") for the contiguous 48 United States. The charges in
         this Section 1 are cumulative.

         Reseller will be charged the base hourly rate indicated in the table
         below for Usage via a POP for the 48 contiguous United States ("Based
         Rate"), depending on the type of POP used (i.e., Tier 1 or Tier 2, as
         those POPs are designated by UUNET) and the Reseller's total number of
         hours of Usage under the Agreement and the CompuServe NSA via POPs for
         Canada, the United States and its territories. For a current list of
         Tier 1 and Tier 2 POPs, please refer to the reseller web partition
         provided to Reseller by UUNET. Any POP for the 48 contiguous United
         States not appearing on the Tier 1 POP list will be deemed a Tier 2
         POP.

<TABLE>
<CAPTION>
  TOTAL USAGE IN MONTH           BASE RATE FOR TIER 1 POP USAGE         BASE RATE FOR TIER 2 POP USAGE
<S>                              <C>                                    <C>
0 - 199,999 Hours                           $[*]                                     $[*]

200,000 - 399,999 Hours                     $[*]                                     $[*]

400,000 - 599,999 Hours                     $[*]                                     $[*]

600,000 - 799,000 Hours                     $[*]                                     $[*]

800,000 + Hours,                            $[*]                                     $[*]
</TABLE>

         Regional Roaming: For Usage via a POP for Canada or the non-contiguous
         United States and its territories (i.e., Hawaii, Alaska, Puerto, Rico,
         and U.S. Virgin Islands), Reseller will be charged the Base Rate for
         Tier 2 POP Usage plus an hourly surcharge of $[*] per hour.

         Global Roaming: For Usage via a POP for a location outside of the
         Canada or the United States and its territories, Reseller will be
         charged $[*] per hour.

         ISDN: For ISDN Usage, Reseller will be charged an hourly surcharge
         equal to [*]% of the applicable hourly rate for non-ISDN Usage via a
         POP for same location."

2.       Section 2 of Schedule A of the Agreement is hereby deleted in its
         entirety and replaced with the following:

         Annual Minimum Amount. Reseller has no monthly minimum commitments,
         however, notwithstanding anything to the contrary in the foregoing,
         Reseller's aggregate annual charge for the Dial-Up Services in the
         United States, Canada and the non-contiguous United States and its
         territories shall be equal the greater of (i) the aggregate combined
         charges for the Local Dial-Up Service and the Toll Free Dial-Up Service
         as determined above, or (ii) the annual minimum amount ("Annual Minimum
         Amount") of [*] dollars ($[*]).

3.       Section 6 of the Agreement, and Section 4 of Amendment No. 4 to the
         Agreement are both deleted in their entirety and Section 6 of the
         Agreement is replaced with the following:

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO
THE OMITTED PORTIONS.

                                       1.
<PAGE>

"6. TERM. This Agreement becomes effective on August 1, 2002 and terminates
August 1, 2003 (the "Initial Term") unless extended under the terms of this
Section 6. The Initial Term will be automatically extended each year on August
1st for an additional year, unless either party has delivered to the other a
written notice that it is electing not to extend at least 60 days in advance of
that date.

This Amendment No. 5 does not constitute the assumption of the Agreement as that
term is used under applicable bankruptcy law.

Except as expressly provided herein, none of the provisions of the Agreement are
modified by this Amendment, and as hereby amended, the Agreement remains in full
force and effect. The parties acknowledge their agreement by signing below:

iPass, Inc.                                       UUNET Technologies, Inc.

     By: /s/ Donald C. McCauley                      By: /s/ John W. Bell
         ----------------------------                    ----------------------

     Name: Donald C. McCauley                        Name: John W. Bell

     Title: CFO                                      Title: VP

     Date: August 15, 2002                           Date: 8/26/02

                                       2.
<PAGE>

                                 AMENDMENT NO. 6

This Amendment No. 6 ("Amendment") to the Virtual Internet Provider (VIP)
Agreement between UUNET Technologies, Inc. ("UUNET") and iPass, Inc. (through
its predecessor in interest i-Pass Alliance Inc.) ("Reseller"), dated January 9,
1997, as previously amended, (collectively, the "Agreement") is effective as of
September 18, 2002.

The parties agree to the following:

1.       Section 1 of Schedule A of the Agreement is deleted in its entirety and
         is replaced with the following:

         1. Dial-Up Pricing. Unless otherwise noted, the fees in this Section 1
         are for each hour or part thereof of dial-up access to the Internet
         using UUNET dial access network facilities ("Usage") via a Point of
         Presence ("POP") for the contiguous 48 United States. The charges in
         this Section 1 are cumulative.

         Reseller will be charged the base hourly rate indicated in the table
         below for Usage via a POP for the 48 contiguous United States ("Based
         Rate"), depending on the type of POP used (i.e., Tier 1 or Tier 2, as
         those POPs are designated by UUNET) and the Reseller's total number of
         hours of Usage under the Agreement and the CompuServe NSA via POPs for
         Canada, the United States and its territories. For a current list of
         Tier 1 and Tier 2 POPs, please refer to the reseller web partition
         provided to Reseller by UUNET. Any POP for the 48 contiguous United
         States not appearing on the Tier 1 POP list will be deemed a Tier 2
         POP.

<TABLE>
<CAPTION>
  TOTAL USAGE IN MONTH           BASE RATE FOR TIER 1 POP USAGE           BASE RATE FOR TIER 2 POP USAGE
<S>                              <C>                                      <C>
0 - 199,999 Hours                            $[*]                                     $[*]

200,000 - 399,999 Hours                      $[*]                                     $[*]

400,000 - 599,999 Hours                      $[*]                                     $[*]

600,000 - 799,000 Hours                      $[*]                                     $[*]

800,000 + Hours,                             $[*]                                     $[*]
</TABLE>

         Regional Roaming: For Usage via a POP for Canada or the non-contiguous
         United States and its territories (i.e., Hawaii, Alaska, Puerto, Rico,
         and U.S. Virgin Islands), Reseller will be charged the Base Rate for
         Tier 2 POP Usage plus an hourly surcharge of $[*] per hour.

         Global Roaming: For Usage via a POP for a location outside of the
         Canada or the United States and its territories, Reseller will be
         charged $[*] per hour.

         ISDN: For ISDN Usage, Reseller will be charged an hourly surcharge
         equal to [*]% of the applicable hourly rate for non-ISDN Usage via a
         POP for same location."

2.       Section 6 of Schedule A of the Agreement is hereby deleted in its
         entirety and replaced with the following:

         "6. VIP TOLL FREE SERVICE. VIP toll-free service allows Reseller's End
         Users to access UUNET dial access network facilities using a toll-free
         number. Reseller will be charged $[*] per hour for Usage via a
         toll-free number accessing a POP for the U.S. or Canada. Reseller will
         be charged $[*] per hour for Usage via a toll-free number accessing a
         POP for Mexico, and $[*] per hour if via a POP located in Central or
         South America. To activate VIP toll-free service, Reseller must notify
         UUNET in writing and provide a reasonably accurate forecast of the peak
         simultaneous users of the service expected in the next six months.
         UUNET will notify Reseller once VIP toll-free service has been
         activated and is available to Reseller's End Users."

         This Amendment No. 6 does not constitute the assumption of the
         Agreement as that term is used under applicable bankruptcy law.

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO
THE OMITTED PORTIONS.

                                       1.
<PAGE>

Except as expressly provided herein, none of the provisions of the Agreement are
modified by this Amendment, and as hereby amended, the Agreement remains in full
force and effect. The parties acknowledge their agreement by signing below:

iPass, Inc.                                       UUNET Technologies, Inc.

     By: /s/ Donald C. McCauley                      By: /s/ John W. Bell
         ---------------------------                     ---------------------
     Name:  Donald C. McCauley                       Name: John W. Bell

     Title: CFO                                      Title: VP

     Date: 09-11-02                                  Date: 9/18/02

                                       2.sec document

                                                                    EXHIBIT 10.1

                             NOTE PURCHASE AGREEMENT

            THIS  NOTE  PURCHASE  AGREEMENT,  dated  as of  July 3,  2003  (this
"AGREEMENT"),  is entered into by and among the  Investors  who are  signatories
hereto (each an "INVESTOR" and together the  "INVESTORS")  and Datatec  Systems,
Inc., a Delaware corporation (the "COMPANY").

            WHEREAS,  the parties desire that, upon the terms and subject to the
conditions  contained herein, the Company shall issue and sell to the Investors,
and the  Investors  shall  purchase in the aggregate  (i)  $4,900,000  principal
amount of Notes (as  defined  below) and (ii)  Warrants  (as  defined  below) to
purchase shares of the Common Stock (as defined below);

            WHEREAS,  such  purchase and sale will be made in reliance  upon the
provisions of Section 4(2) ("SECTION 4(2)") and/or Section 4(6) ("SECTION 4(6)")
of the United States Securities Act of 1933, as amended (the "SECURITIES  ACT"),
and/or  Regulation  D  ("REGULATION  D") and the  other  rules  and  regulations
promulgated  thereunder,  and/or upon such other exemption from the registration
requirements  of the  Securities  Act as may be available with respect to any or
all of the investments in securities to be made hereunder; and

            WHEREAS,  the  obligations  of the  Company  under the Notes and the
Warrants  will be secured  pursuant  to the terms of (i) the  Pledge  Agreement,
dated as of the date hereof,  made by the Company in favor of the Investors (the
"PLEDGE AGREEMENT"),  (ii) the Security Agreement,  dated as of the date hereof,
between the Investors and the Company (the "SECURITY  AGREEMENT")  and (iii) the
Security  Agreement,  dated as of the date  hereof,  between the  Investors  and
certain of the Company's subsidiaries (the "SUBSIDIARY SECURITY AGREEMENT").

            NOW,   THEREFORE,   in   consideration   of  the  mutual   promises,
representations,   warranties,  covenants  and  conditions  set  forth  in  this
Agreement, the parties hereto agree as follows.

                                   ARTICLE I

                               CERTAIN DEFINITIONS

            In  addition  to the  definitions  set  forth  in the  text  of this
Agreement,  the following  capitalized terms shall have the meanings ascribed to
them below.

            "AFFILIATE"  shall  mean,  with  respect  to any  person or  entity,
another  person or entity  that,  directly or  indirectly,  (i) has a 5% or more
equity interest in that person or entity,  (ii) has 5% or more common  ownership
with that person or entity, (iii) controls that person or entity, or (iv) shares
common control with that person or entity.  "CONTROL" or "CONTROLS" for purposes
hereof  means,  when used with respect to any person,  means the power to direct
the  management  and policies of such person,  directly or  indirectly,  whether
through the  ownership  of voting  securities,  through  representation  on such
person's Board of Directors or other management  committee or group, by contract
or otherwise.

                                       1

            "BLOOMBERG" means Bloomberg Financial Markets.

            "BUSINESS DAY" means any day other than a Saturday,  Sunday or other
day on which  commercial  banks or the New York Stock Exchange are authorized or
required by law to close in New York, New York or the State of New Jersey.

            "CAPITAL  SHARES"  shall mean the Common Stock and any shares of any
other class of common  stock  whether now or  hereafter  authorized,  having the
right to participate in the distribution of earnings and assets of the Company.

            "CAPITAL SHARES  EQUIVALENTS" shall mean any securities,  rights, or
obligations  that are convertible  into or exchangeable for or give any right to
subscribe  for any  Capital  Shares of the Company or any  warrants,  options or
other rights to subscribe for or purchase Capital Shares or any such convertible
or exchangeable securities.

            "CLOSING"  shall mean the  closing of the  purchase  and sale of the
Notes and Warrants pursuant to Section 2.1.

            "CLOSING BID PRICE" shall mean, for the Common Stock as of any date,
the last  closing  bid price for the  Common  Stock on the  Principal  Market as
reported  by  Bloomberg,  or if the  Principal  Market  begins to  operate on an
extended  hours basis,  and does not designate  the closing bid price,  then the
last bid price at 4:00 p.m. (eastern time), as reported by Bloomberg,  or if the
foregoing  do not apply,  the last  closing bid price of the Common Stock in the
over-the-counter  market on the  electronic  bulletin board for such security as
reported by Bloomberg, or, if no closing bid price is reported for such security
by  Bloomberg,  the last  closing  trade price for such  security as reported by
Bloomberg,  or, if no last closing  trade price is reported for such security by
Bloomberg,  the average of the bid prices of any market makers for such security
as  reported  in the "pink  sheets" by Pink Sheets LLC  (formerly  the  National
Quotation  Bureau,  Inc.). If the Closing Bid Price cannot be calculated for the
Common Stock on such date on any of the foregoing  bases,  the Closing Bid Price
of such the Common Stock on such date shall be the fair market value as mutually
determined  by the  Company  and the  holders  of no less than 80% of  principal
amount of the Notes then  outstanding.  If the  Company  and the  holders of the
Notes are unable to agree upon the fair market value of the Common  Stock,  then
such  dispute  shall  be  submit  via  facsimile  to an  independent,  reputable
investment  banking firm  selected  jointly by the Company and the holders of no
less than 80% of  principal  amount of the Notes then  outstanding.  The Company
shall cause such  investment  banking  firm to perform  such  determination  and
notify the Company and the holders of the Notes of the results no later than two
(2) Business  Days from the time it receives the  disputed  determination.  Such
investment  banking  firm's  determination  shall be  deemed  conclusive  absent
manifest error. All such determinations shall be appropriately  adjusted for any
stock dividend, stock split or other similar transaction during such period.

            "CLOSING DATE" shall mean the date hereof.

            "COMMON  STOCK" shall mean the Company's  common  stock,  $0.001 par
value per share.

            "CONVERSION  SHARES" shall mean the shares of Common Stock  issuable
upon conversion of the Notes and any shares of Common Stock issued in payment of
interest on the Notes.

                                       2

            "DAMAGES" shall mean any loss,  claim,  damage,  judgment,  penalty,
deficiency or liability,  including reasonable  out-of-pocket costs and expenses
(including, without limitation, reasonable attorney's fees and disbursements and
reasonable costs and expenses of expert witnesses and investigation),  but shall
exclude any loss of profits or other consequential  damages (provided,  however,
that such exclusion  shall in no way limit the payment of liquidated  damages as
provided in this Agreement).

            "DISCLOSURE  SCHEDULE"  shall mean the written  disclosure  schedule
delivered on or prior to the date hereof by the Company to the Investors that is
arranged in  paragraphs  corresponding  to the numbered and lettered  paragraphs
contained in this Agreement.

            "EFFECTIVE DATE" shall mean the date on which the SEC first declares
effective a Registration  Statement  registering  the resale of the  Registrable
Securities as set forth in the Registration Rights Agreement.

            "EXCHANGE  ACT" shall mean the  Securities  Exchange Act of 1934, as
amended, and the rules and regulations promulgated thereunder.

            "IBM CREDIT  FACILITY"  shall mean the Inventory and Working Capital
Financing  Agreement between the Company and IBM Credit  Corporation dated as of
November 10, 2000,  as amended,  supplemented,  restated,  extended,  renewed or
otherwise modified and in effect from time to time.

            "IBM DEBT" means all indebtedness and obligations of the Company and
Datatec  Industries,  Inc. to IBM Credit Corporation  pursuant to the IBM Credit
Facility.

            "IBM LENDER" shall mean IBM Credit Corporation and its successors or
assigns.

            "IRREVOCABLE TRANSFER AGENT INSTRUCTIONS" shall mean the Irrevocable
Transfer Agent Instructions,  in the form of EXHIBIT C attached hereto, from the
Company to the Company's transfer agent.

            "ISSUE  DATE"  shall mean the date on which Notes and  Warrants  are
issued pursuant to Article II.

            "LEGEND" shall mean the legend set forth in Section 9.1.

            "MARKET  PRICE" on any given  date  shall  mean the  average  of the
Closing Bid Prices on the Principal  Market of the Common Stock occurring during
the five (5) Trading Day period ending on the Trading Day  immediately  prior to
such date.

            "MATERIAL  ADVERSE  EFFECT"  shall mean any effect on the  business,
operations,  properties, prospects or financial condition of the Company that is
material and adverse to the Company and its subsidiaries  and Affiliates,  taken
as a whole, and/or any condition, circumstance, or situation that would prohibit
or otherwise interfere with the ability of the Company to enter into and perform
any of its obligations under the Transaction Documents in any material respect.

            "NOTES"  shall  mean  the  Subordinated  Secured  Convertible  Notes
substantially in the form attached hereto as EXHIBIT A.

                                       3

            "OPTIONAL  CONVERSION PRICE" shall have the meaning set forth in the
Notes.

            "OUTSTANDING" when used with reference to Shares, shall mean, at any
date as of which the number of such Shares is to be  determined,  all issued and
outstanding  Shares,  and shall  include all such Shares  issuable in respect of
outstanding scrip or any certificates  representing fractional interests in such
Shares;  PROVIDED,  HOWEVER,  that "Outstanding"  shall not mean any such Shares
then directly or indirectly owned or held by or for the account of the Company.

            "PERSON" shall mean an individual, a corporation,  a partnership,  a
limited  liability  company,  an  association,   a  trust  or  other  entity  or
organization,  including a government or political  subdivision  or an agency or
instrumentality thereof.

            "PRINCIPAL  MARKET" shall mean the American Stock Exchange,  the New
York Stock Exchange,  the NASDAQ National Market, or the NASDAQ SmallCap Market,
whichever is at the time the principal trading exchange or market for the Common
Stock,  based upon  share  volume,  or if the  Common  Stock is not traded on an
exchange market, the OTC Bulletin Board or the National Quotation Bureau, as the
case may be.

            "PURCHASE  PRICE" shall mean the principal amount of the Notes to be
purchased pursuant to Section 2.1.

            "REGISTRABLE  SECURITIES"  shall mean the Conversion  Shares and the
Warrant Shares until (i) the Registration  Statement has been declared effective
by the SEC, and all  Conversion  Shares and Warrant Shares have been disposed of
pursuant to the Registration  Statement,  (ii) all Conversion Shares and Warrant
Shares  have been sold under  circumstances  under  which all of the  applicable
conditions  of Rule 144 (or any  similar  provision  then in  force)  under  the
Securities  Act ("Rule 144") are met,  (iii) all  Conversion  Shares and Warrant
Shares  have been  otherwise  transferred  to holders  who may trade such shares
without  restriction  under the Securities  Act, and the Company has delivered a
new certificate or other evidence of ownership for such securities not bearing a
restrictive legend or (iv) such time as all Conversion Shares and Warrant Shares
may be sold  pursuant to Rule 144(k) (or any similar  provision  then in effect)
under the Securities Act.

            "REGISTRATION  RIGHTS AGREEMENT" shall mean the agreement  regarding
the  filing of the  Registration  Statement  for the  resale of the  Registrable
Securities,  entered into between the Company and the Investors substantially in
the form attached hereto as EXHIBIT D.

            "REGISTRATION   STATEMENT"  shall  mean  one  or  more  registration
statements  on Form S-3 (if use of such form is then  available  to the  Company
pursuant to the rules of the SEC and, if not, on such other form  promulgated by
the SEC for which the Company then  qualifies  and which counsel for the Company
shall deem appropriate,  and which form shall be available for the resale by the
Investors  of  the  Registrable   Securities  to  be  registered  thereunder  in
accordance  with the  provisions  of this  Agreement,  the  Registration  Rights
Agreement and in accordance  with the intended  method of  distribution  of such
securities),  for  the  registration  of  the  resale  by the  Investors  of the
Registrable Securities under the Securities Act.

            "REGULATION  D" shall have the meaning set forth in the  recitals of
this Agreement.

            "SEC" shall mean the Securities and Exchange Commission.

                                       4

            "SECTION  4(2)" AND "SECTION 4(6)" shall have the meanings set forth
in the recitals of this Agreement.

            "SECURITIES"  shall mean the Notes,  the  Warrants,  the  Conversion
Shares and the Warrant Shares, collectively.

            "SECURITIES ACT" shall have the meaning set forth in the recitals of
this Agreement.

            "SEC DOCUMENTS"  shall mean the Company's Annual Report on Form 10-K
for the fiscal year ended April 30, 2002,  and each report,  proxy  statement or
registration  statement  filed  by the  Company  with  the SEC  pursuant  to the
Exchange  Act or the  Securities  Act since the  filing  of such  Annual  Report
through the date hereof.

            "SHARES" shall mean shares of Common Stock or Capital Shares.

            "SUBSIDIARIES" (each a "SUBSIDIARY") shall mean all of the Company's
subsidiaries  including,  without  limitation,   Datatec  Industries,  Inc.,  HH
Communications of Illinois,  Inc., Datatec Systems Inc.  (Canada),  eDeploy.com,
Inc., and Millennium Care Inc.

            "TRADING DAY" shall mean any day during which the  Principal  Market
is open for business and on which  trading in the Common Stock on the  Principal
Market has not been suspended or otherwise curtailed.

            "TRANSACTION DOCUMENTS" shall mean this Agreement,  the Registration
Rights  Agreement,  the Notes,  the Warrants,  the  Irrevocable  Transfer  Agent
Instructions,  the Pledge Agreement,  the Security  Agreement and the Subsidiary
Security Agreement, and each of the other agreements,  documents and instruments
entered  into  and  delivered  by the  parties  hereto  in  connection  with the
transactions contemplated by this Agreement or any other Transaction Document.

            "VOLUME    WEIGHTED   AVERAGE   PRICE"   shall   mean   the   dollar
volume-weighted  average  price for the  Common  Stock on the  Principal  Market
during the period beginning at 9:30 a.m. (eastern time) and ending at 4:00 p.m.,
(eastern time) as reported by Bloomberg  through its "Volume at Price"  function
or, if the foregoing does not apply, the dollar volume-weighted average price of
such security in the  over-the-counter  market on the electronic  bulletin board
for such security  during the period  beginning at 9:30 a.m.  (eastern time) and
ending at 4:00 p.m.  (eastern  time) as reported by Bloomberg,  or, if no dollar
volume-weighted  average  price is reported for such  security by Bloomberg  for
such hours,  the average of the highest closing bid price and the lowest closing
ask price of any of the market makers for such security as reported in the "pink
sheets" by Pink Sheets LLC (formerly the National  Quotation  Bureau,  Inc.). If
the Volume Weighted Average Price cannot be calculated for such security on such
date on any of the foregoing  bases, the Weighted Average Price of such security
on such  date  shall be the fair  market  value as  mutually  determined  by the
Company and the holders of no less than 80% of the principal amount of the Notes
then  outstanding.  If the  Company  and the  holders of the Notes are unable to
agree upon the fair market value of the Common Stock, then such dispute shall be
resolved as described  under the  definition of "Closing Bid Price" above,  with
the term "Volume Weighted Average Price" being substituted for the term "Closing
Bid Price." All such  determinations  shall be  appropriately  adjusted  for any
stock dividend, stock split or other similar transaction during such period.

                                       5

            "WARRANTS"  shall  mean the  Warrants  substantially  in the form of
EXHIBIT B to be issued to the Investors hereunder.

            "WARRANT  SHARES"  shall  mean all  shares of Common  Stock or other
securities issued or issuable pursuant to exercise of the Warrants.

                                   ARTICLE II

                     PURCHASE AND SALE OF NOTES AND WARRANTS

            Section 2.1 INVESTMENT.

            (a) Upon the terms and subject to the  conditions  set forth herein,
on the Closing Date, the Company shall sell, and the Investors  shall  purchase,
(i) Four Million Nine Hundred Thousand Dollars ($4,900,000)  aggregate principal
amount of Notes and (ii) Warrants  exercisable in the aggregate into a number of
shares of Common Stock and with an exercise price as provided in Section 2.1(c).
The  principal  amount of the Note to be  purchased  by each  Investor is as set
forth on the signature pages hereto.

            (b) The Closing  shall  occur on the Closing  Date at which time (x)
the Company  shall issue and deliver to each Investor the Note and Warrant to be
purchased by it on the Closing Date and (y) each  Investor  shall deliver to the
Company  the  Purchase  Price  payable  by such  Investor  by wire  transfer  of
immediately available funds.

            (c) The Warrant to be issued to each  Investor at the Closing  shall
be  exercisable  into a number of shares of Common  Stock  equal to  twenty-five
percent  (25%) of the number of shares of Common Stock into which the  principal
amount of the Note to be issued to such  Investor at the Closing is  convertible
on the Closing Date (without  regard to any  limitations on such conversion then
in effect) at the Optional  Conversion Price. The exercise price of all Warrants
shall be 120% of the Market Price on the Closing Date. All Warrants shall have a
term of four years from the Closing Date.

            (d) The obligation of the Company hereunder to issue and sell a Note
and Warrant to each Investor at the Closing is subject to the  satisfaction,  on
or before the Closing Date, of each of the following  conditions,  provided that
these  conditions  are for the  Company's  sole benefit and may be waived by the
Company at any time in its sole discretion by providing each Investor with prior
written notice thereof.

                 (i) The Investors  shall have executed each of the  Transaction
            Documents  to be  executed  by them  and  delivered  the same to the
            Company.

                 (ii) The  representations and warranties of the Investors shall
            be true and  correct as of the date when made and as of the  Closing
            Date as though  made at that time  (except for  representations  and
            warranties  that speak as of a  specific  date),  and the  Investors
            shall have  performed,  satisfied and complied  with the  covenants,

                                       6

            agreements and conditions  required by the Transaction  Documents to
            be performed,  satisfied or complied with by them at or prior to the
            Closing Date.

            (e) The obligation of each Investor hereunder to purchase a Note and
Warrant at the Closing is subject to the satisfaction,  on or before the Closing
Date, of each of the following  conditions,  provided that these  conditions are
for such  Investor's sole benefit and may be waived by such Investor at any time
in its sole  discretion  by  providing  the Company  with prior  written  notice
thereof.

                 (i) The Company  and each other  Investor  shall have  executed
            each of the Transaction Documents to be executed by it and delivered
            the same to such Investor.

                 (ii) The Common Stock shall be authorized  for quotation on the
            Principal  Market,  trading in the Common  Stock shall not have been
            suspended by the Principal  Market or the SEC at any time  beginning
            on the date hereof and through and including  the Closing Date,  and
            the  Company  shall  not  have  been  notified  of  any  pending  or
            threatened  proceeding or other action to delist or suspend  trading
            in the Common Stock.

                 (iii) The  representations and warranties of the Company in the
            Transaction  Documents shall be true and correct as of the date when
            made and as of the Closing  Date as though made at that time (except
            for  representations  and  warranties  that  speak as of a  specific
            date), and the Company shall have performed,  satisfied and complied
            with  the  covenants,  agreements  and  conditions  required  by the
            Transaction Documents to be performed, satisfied or complied with by
            the Company on or prior to the Closing  Date.  Such  Investor  shall
            have received a certificate,  executed by the Company's President or
            Chief  Executive  Officer,  dated  as of the  Closing  Date,  to the
            foregoing effect, including, without limitation, an update as of the
            Closing Date regarding the  representation  contained in Section 4.3
            below and confirmation that the Company is not in default to the IBM
            Lender  and  that  the  Company  reasonably  expects  to  remain  in
            compliance with its loan covenants for the foreseeable future.

                 (iv) Such  Investor  shall  have  received  the  opinion of the
            Company's  counsel dated as of the Closing Date, in form,  scope and
            substance   reasonably   satisfactory   to  such   Investor  and  in
            substantially the form of EXHIBIT F attached hereto.

                 (v) The  Company  shall have  executed  and  delivered  to such
            Investor  the Note (in such  denominations  as such  Investor  shall
            request) being purchased by such Investor at the Closing.

                 (vi) The Company  shall have  executed  and  delivered  to such
            Investor  the  Warrant  being  purchased  by  such  Investor  at the
            Closing.

                 (vii) The Board of Directors of the Company  shall have adopted
            resolutions  consistent  with  Section  4.2  below  and  in  a  form
            reasonably acceptable to such Investor (the "RESOLUTIONS").

                 (viii) As of the Closing Date,  the Company shall have reserved
            out of its  authorized  and unissued  Common  Stock,  solely for the
            purpose of  effecting  the  issuance  of the shares of Common  Stock

                                       7

            issuable in connection  with this  Agreement,  a number of shares of
            Common Stock equal to at least 150% of the number of (x)  Conversion
            Shares issuable upon conversion of the aggregate principal amount of
            the Notes issued at the Closing at the  Mandatory  Conversion  Price
            and (y) Warrant Shares issuable upon exercise of the Warrants issued
            at the Closing  (without  regard,  in the case of (x) or (y), to any
            limitations on such conversion or exercise).

                 (ix) The Company shall have delivered the Irrevocable  Transfer
            Agent  Instructions to its Transfer  Agent,  and such Transfer Agent
            shall have  acknowledged  receipt  thereof and  agreement  to comply
            therewith in writing.

                 (x)  The  Company  shall  have  delivered  to such  Investor  a
            certificate  evidencing the  incorporation  and good standing of the
            Company  and  each  Subsidiary  in  such   corporation's   state  of
            incorporation  issued  by the  Secretary  of State of such  state of
            incorporation  as of a date  within  twenty (20) days of the Closing
            Date.

                 (xi) The  Company  shall  have  delivered  to such  Investor  a
            certified copy of its Certificate of  Incorporation  as certified by
            the  Secretary of State of the State of Delaware  within twenty (20)
            days of the Closing Date.

                 (xii) The  Company  shall  have  delivered  to such  Investor a
            certificate,  executed  by the  Company's  Secretary  and  dated the
            Closing Date, stating that (i) the Resolutions, (ii) the Certificate
            of  Incorporation  and (iii) the Bylaws,  are each in full force and
            effect on the Closing Date,  and have not been amended or revised in
            any respect.

                 (xiii) Each other  Investor  shall have  purchased its pro rata
            share of the Securities to be purchased by it at the Closing.

                 (xiv)  The  Company  shall  have  delivered  to  such  Investor
            documentation  reasonably  satisfactory to the Investors  evidencing
            Directors'  and  Officers'  liability  insurance  coverage  for  the
            Company and its officers and directors insuring against liability of
            at least $1.0 million per occurrence.

                 (xv) Such Investor shall have received a certificate,  executed
            by the Company's  President or Chief Executive Officer,  dated as of
            the Closing  Date,  to the effect that since April 30, 2002,  (i) no
            Material  Adverse  Effect has occurred or exists with respect to the
            Company,  except as  disclosed in any SEC  documents  filed at least
            five (5) days prior to the Closing  Date and  available  on EDGAR or
            otherwise  provided to the  Investors,  and (ii) the Company has not
            taken any steps, and does not currently expect to take any steps, to
            seek  protection  pursuant  to 11  U.S.C.  ss.ss.  101 et seq.  (the
            "BANKRUPTCY  CODE") or any similar state bankruptcy law nor does the
            Company have any  knowledge or reason to believe that its  creditors
            intend to initiate an  involuntary  proceeding  under the Bankruptcy
            Code or any such state law.

                 (xvi) The Company shall have  delivered to such Investor a copy
            of the Company's amendment to its Rights Plan (as defined in Section
            4.32 hereof) as approved by the Company's Board  evidencing the fact
            that the Investors are not and will not become an "Acquiring Person"
            as that term is defined under the Rights Plan.

                                       8

            Section 2.2 LIQUIDATED  DAMAGES.  The parties hereto acknowledge and
agree that certain sums payable  pursuant to this  Agreement,  the  Registration
Rights Agreement, the Notes and the other Transaction Documents upon the failure
of the Company to fulfill its obligations thereunder shall constitute liquidated
damages and not penalties.  The parties further  acknowledge that (a) the amount
of loss or  damages  likely to be  incurred  is  incapable  or is  difficult  to
precisely   estimate,   (b)  the  amounts  specified  in  this  Agreement,   the
Registration  Rights Agreement,  the Notes and the other  Transaction  Documents
bear a reasonable proportion and are not plainly or grossly  disproportionate to
the probable loss likely to be incurred by the Investors in connection  with the
failure by the Company to satisfy its obligations,  including but not limited to
the timely  registration of the  Registrable  Securities and (c) the parties are
sophisticated  business parties and have been  represented by sophisticated  and
able legal and financial  counsel and  negotiated  this  Agreement and the other
Transaction Documents in good faith and at arm's length.

                                  ARTICLE III

                 REPRESENTATIONS AND WARRANTIES OF THE INVESTORS

            Each Investor, severally and not jointly, represents and warrants to
the Company that:

            Section 3.1 INTENT. The Investor is entering into this Agreement for
its own account for investment  purposes only and not with a view to or for sale
in  connection  with any  distribution  of the  Securities.  The Investor has no
present  arrangement  (whether or not  legally  binding) at any time to sell the
Securities to or through any person or entity; provided, however, that by making
the representations  herein, the Investor does not agree to hold such securities
for any minimum or other  specific term and reserves the right to dispose of the
Conversion  Shares and Warrant Shares at any time in accordance with federal and
state securities laws applicable to such disposition.

            Section 3.2 SOPHISTICATED  INVESTOR. The Investor is a sophisticated
investor (as described in Rule  506(b)(2)(ii) of Regulation D) and an accredited
investor  (as  defined  in Rule 501 of  Regulation  D),  and  Investor  has such
knowledge  and  experience  in business  and  financial  matters that it has the
capacity to protect its own interests in connection with this transaction and is
capable of evaluating  the merits and risks of an investment in the  Securities.
The Investor  acknowledges  that an investment in the  Securities is speculative
and involves a high degree of risk.

            Section 3.3 AUTHORITY. This Agreement and each agreement attached as
an Exhibit  hereto that is  required  to be  executed by Investor  has been duly
authorized and validly executed and delivered by the Investor and is a valid and
binding obligation of the Investor enforceable against it in accordance with its
terms,  except  as  enforceability  may be  limited  by  applicable  bankruptcy,
insolvency,  or similar laws relating to, or affecting generally the enforcement
of, creditors'  rights and remedies or by other equitable  principles of general
application.

            Section 3.4 NOT AN  AFFILIATE.  The  Investor is not an Affiliate of
the Company.

            Section 3.5  DISCLOSURE;  ACCESS TO  INFORMATION.  The  Investor has
received all documents,  records, books and other publicly available information
pertaining to Investor's  investment in the Company that have been  requested by
the Investor.  The Investor has been given the  opportunity  to ask questions of
the  Company's  management  and  has  received  satisfactory  responses  to such

                                       9

questions, provided that the Investor and the Company each acknowledges that the
Company  offered to disclose  certain  confidential  information  concerning the
Company's pending earnings estimate to the Investor, but that, at the Investor's
request,  the Company did not disclose such  information  to the  Investor.  The
Investor  acknowledges  that the  Company is subject to the  periodic  reporting
requirements  of the Exchange  Act, and the Investor has reviewed  copies of all
SEC Documents deemed relevant by Investor.

            Section 3.6 MANNER OF SALE. At no time was Investor  presented  with
or solicited by or through any leaflet,  public promotional meeting,  television
advertisement or any other form of general solicitation or advertising.

                                   ARTICLE IV

                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

            The Company represents and warrants to the Investors that, except as
set forth on the  Disclosure  Schedule,  if any,  prepared  by the  Company  and
delivered herewith:

            Section  4.1   ORGANIZATION  OF  THE  COMPANY.   The  Company  is  a
corporation  duly  incorporated  and existing in good standing under the laws of
the State of  Delaware  and has all  requisite  corporate  authority  to own its
properties and to carry on its business as now being conducted. The Subsidiaries
are corporations duly organized, validly existing and in good standing under the
laws of the  jurisdictions  in which they are  organized  and have the requisite
corporate power and authority to own their respective properties and to carry on
their  businesses  as  now  being  conducted.   The  Company  and  each  of  its
Subsidiaries is duly qualified and is in good standing as a foreign  corporation
to do  business  in every  jurisdiction  in which  the  nature  of the  business
conducted or property owned or leased by it makes such qualification  necessary,
other  than those in which the  failure so to qualify  would not have a Material
Adverse Effect.

            Section 4.2 AUTHORITY.  (i) The Company has the requisite  corporate
power and corporate  authority to enter into and perform its  obligations  under
the  Transaction  Documents  and,  as the case may be, to issue the  Notes,  the
Conversion  Shares,  the  Warrants  and the  Warrant  Shares  pursuant  to their
respective terms,  (ii) the execution,  issuance and delivery of the Transaction
Documents by the Company and the consummation of the  transactions  contemplated
thereby  have been duly  authorized  by all  necessary  corporate  action and no
further  consent or  authorization  of the Company or its Board of  Directors or
stockholders  is required,  and (iii) the  Transaction  Documents have been duly
executed  and  delivered  by  the  Company  and  constitute  valid  and  binding
obligations of the Company  enforceable  against it and in accordance with their
terms,  except as such  enforceability may be limited by applicable  bankruptcy,
insolvency,  or similar laws relating to, or affecting generally the enforcement
of, creditors'  rights and remedies or by other equitable  principles of general
application.  The Company  has duly and  validly  authorized  and  reserved  for
issuance a number of shares of Common Stock equal to at least 150% of the number
of (x) Conversion  Shares  issuable upon  conversion of the aggregate  principal
amount of the Notes issued at the Closing at the Mandatory  Conversion Price and
(y) Warrant Shares  issuable upon exercise of the Warrants issued at the Closing
(without  regard,  in the  case  of (x) or  (y),  to  any  limitations  on  such
conversion  or  exercise).   The  Company   understands  and   acknowledges  the
potentially  dilutive  effect  to  the  Common  Stock  of  the  issuance  of the
Conversion Shares. The Company further acknowledges that its obligation to issue

                                       10

Conversion  Shares upon conversion of the Notes and Warrant Shares upon exercise
of the Warrants in accordance with this Agreement is absolute and  unconditional
regardless  of the dilutive  effect that such issuance may have on the ownership
interests  of  other  stockholders  of  the  Company  and   notwithstanding  the
commencement of any case under the Bankruptcy Code.

            Section 4.3  CAPITALIZATION.  The  authorized  capital  stock of the
Company  consists of  75,000,000  shares of Common  Stock,  $0.001 par value per
share, of which 43,292,268 shares were issued and outstanding as of May 19, 2003
and 4,000,000  shares of Preferred  Stock,  $0.001 par value per share,  none of
which were issued and  outstanding  as of May 19, 2003.  Except for  outstanding
options and  warrants as set forth in the SEC  Documents  filed at least two (2)
Business  Days prior to the Closing  Date and  available  on EDGAR or  otherwise
provided to the Investors,  there are no outstanding  Capital Shares Equivalents
nor any  agreements  or  understandings  pursuant  to which any  Capital  Shares
Equivalents may become outstanding.  The Company is not a party to any agreement
granting  preemptive,  registration or  anti-dilution  rights to any Person with
respect to any of its equity or debt securities,  except as set forth in the SEC
Documents  filed at least two (2)  Business  Days prior to the Closing  Date and
available  on  EDGAR  or  otherwise  provided  to  the  Investors.  All  of  the
outstanding  shares of Common  Stock of the  Company  have been duly and validly
authorized and issued and are fully paid and  non-assessable  and were issued in
compliance with all applicable federal and state securities laws.

            Section 4.4 COMMON  STOCK.  The Company  has  registered  its Common
Stock  pursuant  to  Section  12(b)  or (g) of the  Exchange  Act and is in full
compliance with all reporting  requirements of the Exchange Act, and the Company
is in compliance with all requirements for the continued listing or quotation of
its Common  Stock,  and such Common Stock is currently  listed or quoted on, the
Principal  Market.  As of the date hereof,  the  Principal  Market is the Nasdaq
SmallCap  Market and the Company has not received any notice  regarding,  and to
its knowledge  there is no threat of, the termination or  discontinuance  of the
eligibility of the Common Stock for such listing.

            Section  4.5 SEC  DOCUMENTS.  The  Company  has not  provided to the
Investors any information that, according to applicable law, rule or regulation,
should have been disclosed publicly prior to the date hereof by the Company, but
which has not been so disclosed. The Company has filed all documents required to
be filed by it under the Exchange Act and  Securities Act during the prior three
years.  As of their  respective  dates,  the SEC  Documents  (a) complied in all
material  respects  with the  requirements  of the  Exchange  Act, and rules and
regulations  of the SEC  promulgated  thereunder,  and (b) did not  contain  any
untrue statement of a material fact or omit to state a material fact required to
be stated therein or necessary in order to make the statements therein, in light
of the circumstances  under which they were made, not misleading.  The financial
statements of the Company included in the SEC Documents complied in all material
respects with  applicable  accounting  requirements  and the published rules and
regulations of the SEC or other  applicable  rules and regulations  with respect
thereto  at the time of such  inclusion.  Such  financial  statements  have been
prepared in accordance with generally accepted accounting  principles applied on
a  consistent  basis  during the  periods  involved  and  fairly  present in all
material respects the financial  position of the Company as of the dates thereof
and the  results  of  operations  and cash  flows  for the  periods  then  ended
(subject, in the case of unaudited interim statements,  to normal year-end audit
adjustments).  Neither the Company nor any of its  Subsidiaries has any material
indebtedness, obligations or liabilities of any kind (whether accrued, absolute,
contingent or otherwise,  and whether due or to become due) that would have been

                                       11

required to be reflected  in,  reserved  against or  otherwise  described in the
financial  statements  or in the notes  thereto  in  accordance  with  generally
accepted  accounting  principles,  which was not fully  reflected  in,  reserved
against or otherwise described in the financial  statements or the notes thereto
included in the SEC Documents  filed at least two (2) Business Days prior to the
Closing Date and  available on EDGAR or otherwise  provided to the  Investors or
was not  incurred  in the  ordinary  course  of  business  consistent  with  the
Company's past practices  since the last date of such financial  statements.  No
other information  provided by or on behalf of the Company to the Investors that
is not included in the SEC Documents, including, without limitation, information
referred to in Section 3.5 of this Agreement, contains any untrue statement of a
material fact or omits to state any material fact necessary in order to make the
statements  therein,  in the light of the circumstances  under which they are or
were made, not misleading.

            Section 4.6 EXEMPTION FROM REGISTRATION; VALID ISSUANCES. Subject to
the accuracy of the Investors'  representations  in Article III, the sale of the
Securities to the Investors will not require  registration  under the Securities
Act and/or any applicable state securities law. The Notes and the Warrants, when
issued and paid for at the Closing, will be duly and validly issued, fully paid,
and  non-assessable,  subject to no lien, claim or encumbrance.  When issued and
paid for in  accordance  with the  Warrants  and validly  converted or otherwise
issued in accordance with the terms of the Notes, the Conversion  Shares and the
Warrant Shares will be duly and validly issued,  fully paid, and non-assessable,
subject to no lien,  claim or  encumbrance.  Neither the sales of the Securities
pursuant to, nor the  performance by the Company of its obligations  under,  the
Transaction  Documents  will (i) result in the  creation  or  imposition  by the
Company of any liens, charges,  claims or other encumbrances upon the Securities
or, except as contemplated  herein, any of the assets of the Company, or (ii) be
subject to  preemptive  or other rights to subscribe  for or acquire the Capital
Shares or other securities of the Company.  The Securities shall not subject the
Investors to personal liability to the Company or its creditors by reason of the
possession thereof.

            Section 4.7 NO DIRECTED SELLING, GENERAL SOLICITATION OR ADVERTISING
IN REGARD TO THIS  TRANSACTION.  Neither the  Company nor any of its  Affiliates
nor, to the  knowledge of the Company,  any person acting on its or their behalf
(i) has conducted or will conduct any general solicitation (as that term is used
in Rule 502(c) of Regulation D) or general  advertising with respect to the sale
of the Notes or the  Warrants,  or (ii) made any offers or sales of any security
or solicited any offers to buy any security under any  circumstances  that would
require registration of the sale of the Securities under the Securities Act.

            Section 4.8 NO CONFLICTS. The execution, delivery and performance of
this  Agreement  by the  Company  and the  consummation  by the  Company  of the
transactions  contemplated hereby,  including without limitation the issuance of
and payment of interest upon the Notes, the Conversion  Shares, the Warrants and
the  Warrant  Shares,  do not and  will not (i)  result  in a  violation  of the
Certificate of Incorporation or By-Laws of the Company or (ii) conflict with, or
constitute  a default  (or an event  that  with  notice or lapse of time or both
would  become a default)  under,  or give to others  any rights of  termination,
amendment,   acceleration  or  cancellation  of,  any  agreement,  indenture  or
instrument, or any "lock-up" or similar provision of any underwriting or similar
agreement to which the Company is a party, or (iii) result in a violation of any
federal,  state or local  law,  rule,  regulation,  order,  judgment  or  decree
(including federal and state securities laws and regulations)  applicable to the
Company or by which any  property or asset of the Company is bound or  affected,
nor is the Company otherwise in violation of, conflict with or default under any

                                       12

of  the  foregoing   (except  in  each  case  for  such   conflicts,   defaults,
terminations,  amendments, accelerations,  cancellations and violations as would
not  have,  individually  or in  the  aggregate,  a  Material  Adverse  Effect);
PROVIDED,  HOWEVER,  that in making the representation  contained in clause (ii)
above, the Company further represents to the Investors that it has been informed
orally by IBM Credit LLC (as successor to IBM Credit Corporation,  "IBM CREDIT")
that IBM Credit's  consent is not required  under the IBM Credit  Facility  and,
therefore,  takes the position  that IBM Credit has waived any right it may have
under  the IBM  Credit  Facility  to  consent  to or  approve  the  transactions
contemplated hereby and by the other Transaction Documents.  The business of the
Company is not being conducted in violation of any law,  ordinance or regulation
of any governmental entity, except for possible violations that either singly or
in the aggregate would not result in a Material  Adverse  Effect.  The Company's
business is not being conducted in violation of any law, ordinance or regulation
of any governmental entity, except for possible violations that either singly or
in the aggregate would not result in a Material  Adverse Effect.  The Company is
not required under any federal, state or local law, rule or regulation to obtain
any consent, authorization or order of, or make any filing or registration with,
any court or governmental agency in order for it to execute,  deliver or perform
any of its  obligations  under this  Agreement or to issue and sell the Notes or
the Warrants in accordance with the terms hereof (other than any SEC,  Principal
Market  or  state  securities  filings  that may be  required  to be made by the
Company  subsequent to Closing,  any  registration  statement  that may be filed
pursuant hereto,  and any stockholder  approval required by the rules applicable
to companies whose common stock trades on the Principal Market);  provided that,
for  purposes  of the  representation  made in this  sentence,  the  Company  is
assuming  and relying  upon the  accuracy of the  relevant  representations  and
agreements  of the  Investors  herein.  The Company is not in  violation  of the
listing or posting requirements of the Principal Market as in effect on the date
hereof and is not aware of any facts that would  reasonably lead to delisting of
the Common Stock by the Principal Market in the foreseeable future.

            Section 4.9 NO MATERIAL  ADVERSE  CHANGE.  Since April 30, 2002,  no
Material  Adverse  Effect has  occurred or exists with  respect to the  Company,
except as disclosed in the SEC  Documents  filed at least two (2) Business  Days
prior to the date hereof and available on EDGAR or otherwise  made  available by
the Company to the Investors.

            Section 4.10 NO UNDISCLOSED EVENTS OR CIRCUMSTANCES. Since April 30,
2002,  no event or  circumstance  has  occurred  or exists  with  respect to the
Company  or  its  Subsidiaries  or  their  respective  businesses,   properties,
prospects,  operations or financial condition,  that, under applicable law, rule
or regulation,  requires  public  disclosure or  announcement  prior to the date
hereof by the Company but which has not been so publicly  announced or disclosed
in the SEC  Documents  filed at least two (2) Business Days prior to the Closing
Date and available on EDGAR or otherwise provided to the Investors.

            Section 4.11 NO INTEGRATED  OFFERING.  The Company has not, directly
or indirectly,  made any offers or sales of any security or solicited any offers
to buy any security,  under circumstances that would require registration of any
of the Securities  under the Securities Act or cause this offering of securities
to be integrated  with prior offerings of securities by the Company for purposes
of the  Securities  Act  or  any  applicable  stockholder  approval  provisions,
including,  without limitation, under the rules and regulations of the Principal
Market; nor will the Company or any of its Subsidiaries take any action or steps
that would  require  registration  of the  securities  offered  hereby under the

                                       13

Securities  Act or cause the offering of such  securities to be integrated  with
other offerings.

            Section 4.12 LITIGATION AND OTHER  PROCEEDINGS.  Except as disclosed
in the SEC  Documents  filed at least two (2) Business Days prior to the Closing
Date and available on EDGAR or otherwise provided to the Investors, there are no
lawsuits or proceedings pending or, to the knowledge of the Company, threatened,
against the Company or any subsidiary,  nor has the Company received any written
or oral notice of any such action,  suit,  proceeding  or  investigation,  which
could  reasonably be expected to have a Material  Adverse Effect.  Except as set
forth in the SEC  Documents  filed at least two (2)  Business  Days prior to the
Closing Date and available on EDGAR or otherwise  provided to the Investors,  no
judgment,  order, writ,  injunction or decree or award has been issued by or, to
the knowledge of the Company, requested of any court, arbitrator or governmental
agency  which could  result in a Material  Adverse  Effect.  There is no action,
proceeding or investigation by the Company currently pending or that the Company
intends to initiate.

            Section 4.13 NO MISLEADING OR UNTRUE COMMUNICATION. The Company and,
to the knowledge of the Company,  any person  representing  the Company,  or any
other person selling or offering to sell the Notes or the Warrants in connection
with the transaction contemplated by this Agreement, have not made, at any time,
any oral  communication  in  connection  with the offer or sale of the same that
contained  any  untrue  statement  of a  material  fact or  omitted to state any
material  fact  necessary in order to make the  statements,  in the light of the
circumstances under which they were made, not misleading.

            Section 4.14 INSURANCE.  The Company and each  Subsidiary  maintains
property and casualty, general liability,  workers' compensation,  environmental
hazard,  personal injury,  directors' and officers'  liability and other similar
types of  insurance  with  financially  sound  and  reputable  insurers  that is
adequate, consistent with industry standards and the Company's historical claims
experience  other than  insurance  that failure to so maintain  would not have a
Material Adverse Effect (provided the Company  acknowledges  that any failure to
maintain  directors' and officers'  liability  insurance  shall be  conclusively
deemed  to  have a  Material  Adverse  Effect).  Neither  the  Company  nor  any
Subsidiary has received  notice from, or has any knowledge of any threat by, any
insurer  (that has issued any  insurance  policy to the Company or a Subsidiary)
that such insurer  intends to deny coverage under or cancel,  discontinue or not
renew any insurance policy presently in force.

            Section 4.15 TAX MATTERS.  The Company has  accurately  prepared and
timely filed all United  States  income tax returns and all state and  municipal
tax returns  that are  required to be filed by it, if any,  and has paid or made
provision for the payment of all taxes, if any, that have become due pursuant to
such returns.  No deficiency  assessment or proposed adjustment of the Company's
United States income tax or state or municipal  taxes is pending and there is no
liability  as of the date  hereof for any tax for which there is not an adequate
reserve  reflected in the Company's  publicly filed  financial  statements.  All
federal,  state, local and foreign  franchise,  sales, use,  occupancy,  excise,
withholding and other taxes and assessments  (including  interest and penalties)
payable  by,  or due  from,  the  Company  have been  fully  paid or  adequately
disclosed and fully  provided for in the books and  financial  statements of the
Company,  except  where  the  failure  to  provide  for or pay  such  taxes  and

                                       14

assessments  would  not  have a  Material  Adverse  Effect  on the  Company.  No
examination  of any tax return of the Company is currently  in progress,  except
where such examinations would not have a Material Adverse Effect on the Company.
There are no outstanding agreements or waivers extending the statutory period of
limitation applicable to any tax return of the Company.

            Section 4.16  PROPERTY.  Except as  disclosed  in the SEC  Documents
filed at least two (2) Business  Days prior to the Closing Date and available on
EDGAR or  otherwise  provided  to the  Investors,  each of the  Company  and its
Subsidiaries  has good and  marketable  title to all real and personal  property
owned by it, free and clear of all liens,  encumbrances  and defects except such
as do not  materially  affect the value of such  property and do not  materially
interfere  with the use made and  proposed  to be made of such  property  by the
Company;  and to the Company's  knowledge  any real property and buildings  held
under lease by the Company as tenant are held by it under valid,  subsisting and
enforceable leases with such exceptions as are not material and do not interfere
with the use made and intended to be made of such  property and buildings by the
Company.

            Section 4.17 INTELLECTUAL  PROPERTY RIGHTS.  Each of the Company and
its  Subsidiaries has sufficient title and ownership of or is licensed under all
patents,   patent   applications,   trademarks,   service  marks,  trade  names,
copyrights,  and all  registrations  and applications for registration of any of
the foregoing, and all trade secrets, information, inventions, computer programs
owned  or  licensed  by  the  Company,  documentation,  proprietary  rights  and
processes (collectively,  "Intellectual Property") necessary for its business as
now  conducted  and as currently  proposed to be conducted  without any conflict
with and  without  infringement  of the rights of others.  The  Company  has not
received any communications  alleging that it has violated or, by conducting its
businesses  as  currently  proposed to be  conducted,  would  violate any of the
patents, trademarks,  service marks, trade names, copyrights or trade secrets or
other proprietary  rights of any other person or entity,  and the Company has no
knowledge of any basis for such claim.

            Section 4.18 PROPRIETARY INFORMATION;  NONCOMPETITION COVENANTS. The
Company has done nothing to compromise the secrecy,  confidentiality or value of
any of its trade secrets, know-how, inventions,  prototypes,  designs, processes
or  technical  data  required to conduct its  business  as now  conducted  or as
proposed to be conducted. The Company has taken in the past and will take in the
future reasonable security measures to protect the secrecy,  confidentiality and
value of all its  trade  secrets,  know-how,  inventions,  prototypes,  designs,
processes, and technical data important to the conduct of its business.

            Section 4.19 INTERNAL CONTROLS AND PROCEDURES. The Company maintains
books and records and internal  accounting  controls  which  provide  reasonable
assurance that (i) all  transactions to which the Company or any Subsidiary is a
party or by which  its  properties  are  bound are  executed  with  management's
authorization; (ii) the recorded accounting of the Company's consolidated assets
is compared  with  existing  assets at regular  intervals;  (iii)  access to the
Company's  consolidated assets is permitted only in accordance with management's
authorization;  and (iv) all transactions to which the Company or any Subsidiary
is a party or by which its  properties  are bound are  recorded as  necessary to
permit preparation of the financial statements of the Company in accordance with
generally accepted accounting principles.

            Section 4.20 PAYMENTS AND  CONTRIBUTIONS.  Neither the Company,  any
Subsidiary,  nor any of its  directors,  officers  or, to its  knowledge,  other
employees  has  (i)  used  any  Company  funds  for any  unlawful  contribution,

                                       15

endorsement, gift, entertainment or other unlawful expense relating to political
activity;  (ii) made any direct or indirect unlawful payment of Company funds to
any foreign or domestic government official or employee; (iii) violated or is in
violation of any  provision of the Foreign  Corrupt  Practices  Act of 1977,  as
amended; or (iv) made any bribe, rebate, payoff, influence payment,  kickback or
other similar payment to any person with respect to Company matters.

            Section 4.21  ACKNOWLEDGMENT  REGARDING  INVESTORS'  PURCHASE OF THE
SECURITIES.  The Company  acknowledges  and agrees that each of the Investors is
acting  solely in the  capacity of  arm's-length  purchaser  with respect to the
Transaction  Documents and the transactions  contemplated  thereby.  The Company
further  acknowledges  that no  Investor  is acting as a  financial  advisor  or
fiduciary  of the  Company  (or in any  similar  capacity)  with  respect to the
Transaction  Documents and the transactions  contemplated thereby and any advice
given by any of the  Investors  or any of their  respective  representatives  or
agents  in  connection  with  the  Transaction  Documents  and the  transactions
contemplated  thereby is merely  incidental to such  Investor's  purchase of the
Note and the Warrant  purchased by it. The Company  further  represents  to each
Investor that the Company's decision to enter into the Transaction Documents has
been  based  solely  on the  independent  evaluation  by  the  Company  and  its
representatives.

            Section 4.22 EMPLOYEES.  To the best of the Company's knowledge,  no
employee  of the  Company or any  Subsidiary  is  obligated  under any  contract
(including licenses, covenants or commitments of any nature) or other agreement,
or  subject  to any  judgment,  decree or order of any  court or  administrative
agency  that would  conflict  with such  employee's  obligation  to use his best
efforts to promote the interests of the Company or any  Subsidiary or that would
conflict  with  the  Company's  business  as  conducted  or  as  proposed  to be
conducted.  Neither  the  execution  nor  delivery  of this  Agreement,  nor the
carrying on of the  Company's  business by the  employees  of the Company or any
Subsidiary,  nor the conduct of the  Company's  business as currently  proposed,
will,  to the  Company's  knowledge,  conflict with or result in a breach of the
terms, conditions or provisions of, or constitute a default under, any contract,
covenant or instrument  under which any of such employees is now  obligated.  To
the best of the Company's knowledge, no employee or consultant of the Company or
any  Subsidiary  is in  violation  of  any  term  of  any  employment  contract,
proprietary  information and inventions agreement,  noncompetition  agreement or
any  other  contract  or  agreement  relating  to the  relationship  of any such
employee or consultant with the Company or any previous employer. To the best of
the Company's knowledge, no officer of the Company or any Subsidiary nor any Key
Employee  (as  hereinafter  defined)  of  the  Company  or any  Subsidiary,  the
termination of whose employment,  either individually or in the aggregate, would
have a Material  Adverse  Effect,  has any intention of  terminating  his or her
employment  with the  Company.  Neither the Company nor any  Subsidiary  has any
collective  bargaining  agreements  with any of its  employees  and  there is no
labor-union-organizing  activity  pending  or  to  the  best  of  the  Company's
knowledge threatened with respect to the Company or any Subsidiary. For purposes
of this Agreement, "KEY EMPLOYEE" means and includes each officer of the Company
or any Subsidiary and each employee who contributes to the invention,  design or
authorship  of  the  Company's   Intellectual  Property.  The  Company  and  its
Subsidiaries  have complied in all material  respects with all  applicable  laws
relating to employment of labor,  including  provisions relating to wage, hours,
ERISA,  equal  opportunity,  collective  bargaining  and the  payment  of social
security and other taxes.

                                       16

            Section 4.23 ENVIRONMENTAL MATTERS.

            (a) The Company has duly complied  with,  and, to the best knowledge
of the Company, all the real estate owned or leased by it either currently or in
the  past  (hereinafter  referred  to  collectively  as the  "PREMISES")  are in
compliance in all material  respects with, the provisions of all federal,  state
and local  environmental,  health and safety laws,  codes and ordinances and all
rules and regulations promulgated thereunder.

            (b) The Company has been  issued,  and will  maintain,  all federal,
state and local  permits,  licenses,  certificates  and  approvals  known to the
Company to be required relating to (i) air emissions, (ii) discharges to surface
water or ground  water,  (iii)  noise  emissions,  (iv)  solid or  liquid  waste
disposal, (v) the use, generation,  storage, transportation or disposal of toxic
or hazardous  substances or wastes (intended hereby and hereafter to include any
and all such  materials  listed  in any  federal,  state or local  law,  code or
ordinance and all rules and regulations promulgated thereunder,  as hazardous or
potentially hazardous), or (vi) other environmental, health and safety matters.

            (c) The  Company  has not  received  notice of, nor does the Company
know of any facts that might constitute,  any violation of any federal, state or
local environmental,  health or safety laws, codes or ordinances,  and any rules
or  regulations  promulgated  thereunder,  that relate to the use,  ownership or
occupancy  of any of the  Premises,  and the Company is not in  violation of any
covenants, conditions, easements, rights-of-way or restrictions affecting any of
the Premises or any rights appurtenant thereto.

            (d) Except in accordance with a valid governmental permit,  license,
certificate or approval, the Company has not caused any emission, spill, release
or discharge  into or upon (i) the air, (ii) soils or any  improvements  located
thereon,  (iii) surface water or ground water, or (iv) the sewer,  septic system
or waste treatment, storage or disposal system servicing any of the Premises, of
any toxic or hazardous substances or wastes at or from any of the Premises.

            (e)  There  has been no  complaint,  order,  directive  (other  than
directives  applicable to the general public),  claim, citation or notice by any
governmental  authority  or any other  person or entity with  respect to (i) air
emissions,  (ii) spills,  releases or  discharges  to soils or any  improvements
located  thereon,  surface  water,  ground water or the sewer,  septic system or
waste  treatment,  storage or disposal  systems  servicing  any of the Premises,
(iii)  noise  emissions,  (iv)  solid or  liquid  waste  disposal,  (v) the use,
generation, storage, transportation or disposal of toxic or hazardous substances
or wastes or (vi) other  environmental,  health or safety matters  affecting the
Company,  any of  the  Premises  or any  improvements  located  thereon,  or the
businesses thereon conducted.

            Section 4.24 REGULATORY  PERMITS.  The Company and its  Subsidiaries
possess all certificates,  authorizations  and permits issued by the appropriate
federal,  state or foreign  regulatory  authorities  necessary to conduct  their
respective businesses,  except where the failure to possess such items would not
have,  individually or in the aggregate,  a Material Adverse Effect, and neither
the Company  nor any such  Subsidiary  has  received  any notice of  proceedings
relating  to  the   revocation  or   modification   of  any  such   certificate,
authorization or permit.

                                       17

            Section  4.25 NO  MATERIALLY  ADVERSE  CONTRACTS,  ETC.  Neither the
Company nor any of its  Subsidiaries  is subject to any  charter,  corporate  or
other legal restriction, or any judgment, decree, order, rule or regulation that
in the judgment of the Company's officers has a Material Adverse Effect. Neither
the Company nor any of its  Subsidiaries is a party to any contract or agreement
that in the reasonable  judgment of the Company's officers has or is expected to
have a Material Adverse Effect.

            Section  4.26 CERTAIN  TRANSACTIONS.  Except as set forth in the SEC
Documents  filed at least two (2)  Business  Days prior to the Closing  Date and
available  on EDGAR or  otherwise  provided  to the  Investors  and  except  for
arm's-length  transactions  pursuant to which the Company makes  payments in the
ordinary  course of business upon terms no less favorable than the Company could
obtain from third  parties,  none of the officers or directors of the Company is
presently a party to any transaction with the Company or any of its Subsidiaries
(other than for services as employees,  officers and  directors),  including any
contract,  agreement  or  other  arrangement  providing  for the  furnishing  of
services to or by, providing for rental of real or personal property to or from,
or  otherwise  requiring  payments to or from any officer or director or, to the
knowledge of the Company, any corporation, partnership, trust or other entity in
which any  officer or  director  has a  substantial  interest  or is an officer,
director, trustee or partner.

            Section 4.27  APPLICATION OF TAKEOVER  PROTECTIONS.  The Company and
its board of  directors  have taken all  necessary  action,  if any, in order to
render inapplicable any control share acquisition, business combination or other
similar anti-takeover provision under the laws of the state of its incorporation
which  is or  could  become  applicable  to the  Investors  as a  result  of the
transactions contemplated by this Agreement,  including, without limitation, the
Company's issuance of the Securities and the Investor's ownership thereof.

            Section 4.28 NO OTHER  AGREEMENTS.  The Company has not, directly or
indirectly,  made any  agreements  with any  Investors  relating to the terms or
conditions of the transactions contemplated by the Transaction Documents, except
as set forth in the Transaction Documents.

            Section  4.29  NO   MISREPRESENTATION.   The   representations   and
warranties of the Company  contained in this Agreement,  any schedule,  annex or
exhibit  hereto and any agreement,  instrument or  certificate  furnished by the
Company to the Investors  pursuant to this Agreement,  do not contain any untrue
statement  of a material  fact or omit to state a material  fact  required to be
stated  therein or necessary  to make the  statements  therein,  in light of the
circumstances under which they were made, not misleading.

            Section  4.30  REGISTRATION  RIGHTS.   Except  as  provided  in  the
Registration  Rights  Agreement and as disclosed in the SEC  Documents  filed at
least two (2) Business  Days prior to the Closing Date and available on EDGAR or
otherwise provided to the Investors,  the Company is not under any obligation to
register any of its presently  outstanding  securities or any of its  securities
that may hereafter be issued.

            Section  4.31  FINDERS'  FEES.  Other than with  respect to Cardinal
Securities,  L.L.C., the Company represents and warrants that it has retained no
finder  or broker  in  connection  with the  transactions  contemplated  by this
Agreement.  The Company  hereby  agrees to indemnify  and to hold the  Investors
harmless of and from any liability for any  commission  or  compensation  in the

                                       18

nature of a finder's fee (including  any fee listed on the Disclosure  Schedule)
to any broker or other  person or firm (and the costs and  expenses of defending
against such  liability or asserted  liability)  for which the Company or any of
its employees or representatives is responsible.

            Section 4.32 ABSENCE OF RIGHTS  AGREEMENT.  Except for the Company's
Rights  Agreement dated February 24, 1998, as amended (the "RIGHTS  PLAN"),  the
Company  has not  adopted  a  stockholder  rights  plan or  similar  arrangement
relating to accumulations of beneficial ownership of Common Stock or a change of
control of the Company.  The Company represents and warrants that, the Investors
are not and will not become an "Acquiring  Person" as that term is defined under
the  Rights  Plan  by  virtue  of any of the  transactions  contemplated  by the
Transaction Documents.

            Section  4.33  COMPLIANCE  WITH IBM  LENDER  COVENANTS.  Each of the
Company and its  Subsidiaries  is in full compliance with all covenants in favor
of the IBM Lender relating to all indebtedness  owed by it to the IBM Lender and
the  Company  reasonably  and in  good  faith  believes  that  it  can  maintain
compliance  with  those  covenants  for  the  foreseeable  future  based  on the
Company's conservative projections as disclosed to the Investors.

            Section 4.34 SOLVENCY. As of the date hereof and after giving effect
to the  issuance  of the  Notes  contemplated  hereunder  (a) the  amount of the
"present fair salable value" of the assets of the Company will, as of such date,
exceed the amount of all "liabilities of the Company,  contingent or otherwise,"
as of such  date,  as such  quoted  terms  are  determined  in  accordance  with
applicable  federal and state laws governing  determinations  of the solvency of
debtors,  (b) the present fair salable  value of the assets of the Company will,
as of the date  hereof,  be greater than the amount that will be required to pay
the  liability  of the Company on its debts as such debts  become  absolute  and
matured,  (c) the Company will not have, as of the date hereof,  an unreasonably
small amount of capital with which to conduct its business,  and (d) the Company
will be able to pay its  debts as they  mature.  For  purposes  of this  Section
"debt" means "liability or a claim", and "claim" means any (x) right to payment,
whether or not such a right is reduced to  judgment,  liquidated,  unliquidated,
fixed, contingent,  matured, unmatured,  disputed, undisputed, legal, equitable,
secured  or  unsecured;  or (y)  right to an  equitable  remedy  for  breach  of
performance if such breach gives rise to a right to payment, whether or not such
right to an equitable remedy is reduced to judgment, fixed, contingent,  matured
or unmatured, disputed, undisputed, secured or unsecured.

            Section 4.35 CERTAIN ASSETS. The Subsidiaries have no assets,  other
than for (i) not more than US $75,000 of assets  held in  Signatel,  Ltd.,  (ii)
certain patents (No. 4,245,343, No. 1,164,343 and No. 4,713,811) held in Datatec
Industries Inc. and (iii) certain software,  telecommunication assets (including
servers, routers, storage devices), laptop personal computers,  desktop personal
computers, and officer furniture and fixtures held in Millennium Care Inc.

                                   ARTICLE V

                           COVENANTS OF THE INVESTORS

            Each Investor, severally and not jointly, covenants with the Company
that:

                                       19

            Section 5.1 BEST EFFORTS.  Each Investor shall use its  commercially
reasonable best efforts to timely satisfy each of the conditions to be satisfied
by it as provided in Article II of this Agreement.

            Section 5.2 RESTRICTIONS ON SHORT-SELLING. For so long as any of the
Notes remain outstanding,  each Investor,  severally and not jointly,  covenants
with the Company that it will not, directly or indirectly through any Affiliate,
or instruct  anyone to, sell short any shares of Common Stock if, as a result of
any such sale,  such Investor would have a short position in the Common Stock in
excess of the number of shares of Common Stock  issuable upon  conversion of the
entire Principal Amount of the Note held by such Investor, such conversion to be
deemed made at the Mandatory Conversion Price in effect at the time of such sale
and without regard to any limitation on such conversion.

                                   ARTICLE VI

                            COVENANTS OF THE COMPANY

            Section 6.1 BEST  EFFORTS.  The Company  shall use its  commercially
reasonable best efforts to timely satisfy each of the conditions to be satisfied
by it as provided in Article II of this Agreement.

            Section  6.2  REGISTRATION  RIGHTS.  The  Company  shall  cause  the
Registration Rights Agreement to remain in full force and effect and the Company
shall comply with the terms thereof.

            Section 6.3 RESERVATION OF COMMON STOCK. As of the date hereof,  the
Company has authorized and reserved,  free of preemptive rights,  solely for the
purpose of  effecting  the  issuance of the shares of Common  Stock  issuable in
connection with this  Agreement,  a number of shares of Common Stock equal to at
least 150% of the number of (x) Conversion  Shares  issuable upon  conversion of
the aggregate  principal amount of the then  outstanding  Notes at the Mandatory
Conversion  Price and (y)  Warrant  Shares  issuable  upon  exercise of the then
outstanding  Warrants  (without  regard,  in the  case  of (x)  or  (y),  to any
limitations  on such  conversion or  exercise),  as may be adjusted from time to
time (the "REQUIRED RESERVED AMOUNT"). The Company further agrees that if at any
time the  number of  shares  of Common  Stock  authorized  and so  reserved  for
issuance  is less  than  seventy-five  percent  (75%) of the  Required  Reserved
Amount, the Company shall promptly commence all corporate and stockholder action
necessary  to increase  its  authorized  and  reserved  capital to the  Required
Reserved Amount.

            Section 6.4 LISTING OF COMMON  STOCK.  The Company  hereby agrees to
maintain the listing of the Common Stock on a Principal  Market,  and as soon as
reasonably  practicable  following the Closing to list the Conversion Shares and
the Warrant Shares on the Principal  Market.  The Company further agrees, if the
Company applies to have the Common Stock traded on any other  Principal  Market,
it will  include in such  application  the  Conversion  Shares  and the  Warrant
Shares,  and will take such other  action as is  necessary  or  desirable in the
opinion of the Investors to cause the Conversion Shares and Warrant Shares to be
listed on such other Principal Market as promptly as possible.  The Company will
take all action  necessary  to  continue  the  listing and trading of its Common
Stock  on  its  current  Principal  Market   (including,   without   limitation,
maintaining sufficient net tangible assets) and will comply in all respects with
the Company's reporting,  filing and other obligations under the bylaws or rules

                                       20

of  the  Principal  Market  and  shall  provide  Investors  with  copies  of any
correspondence  to or from such  Principal  Market which  questions or threatens
delisting of the Common  Stock,  within three (3) Trading Days of the  Company's
receipt thereof,  until the Investors have disposed of all of their  Registrable
Securities.

            Section 6.5  EXCHANGE ACT  REGISTRATION.  The Company will cause its
Common  Stock to continue to be  registered  under  Section  12(b) or (g) of the
Exchange  Act,  will use its best  efforts  to comply in all  respects  with its
reporting and filing  obligations  under the Exchange Act, and will not take any
action or file any document (whether or not permitted by the Exchange Act or the
rules  thereunder) to terminate or suspend such  registration or to terminate or
suspend its  reporting and filing  obligations  under the Exchange Act until the
Investors have disposed of all of their Registrable Securities.

            Section 6.6 LEGENDS.  The  certificates  evidencing the  Registrable
Securities shall be free of legends, except as set forth in Article IX.

            Section 6.7 CORPORATE EXISTENCE; CONFLICTING AGREEMENTS. The Company
will take all steps  necessary to preserve and continue the corporate  existence
of the Company.  The Company  shall not enter into any  agreement,  the terms of
which  agreement would restrict or impair the right or ability of the Company to
perform  any  of its  obligations  under  this  Agreement  or  any of the  other
Transaction Documents.

            Section 6.8  CONSOLIDATION;  MERGER.  The Company  shall not, at any
time after the date hereof,  effect any merger or  consolidation  of the Company
with or into,  or a transfer  of all or  substantially  all of the assets of the
Company  to,  another  entity (a  "CONSOLIDATION  EVENT")  unless the  resulting
successor or acquiring entity (if not the Company) assumes by written instrument
or by operation of law the Company's  obligations  under this  Agreement and the
other  Transaction  Documents,  including  the  obligation  to  deliver  to  the
Investors  such shares of stock and/or  securities as the Investors are entitled
to receive pursuant to this Agreement, the Notes or the Warrants.

            Section 6.9  ISSUANCE OF NOTES AND WARRANT  SHARES.  The sale of the
Notes and the Warrants and the issuance of the Warrant  Shares upon  exercise of
the Warrants and the Conversion  Shares pursuant to the terms of the Notes shall
be made in accordance with the provisions and requirements of Section 4(2), 4(6)
or Regulation D and any applicable  state securities law. The Company shall make
any necessary  SEC and "blue sky" filings  required to be made by the Company in
connection  with the sale of such securities to the Investors as required by all
applicable  laws,  and shall  provide a copy thereof to the  Investors  promptly
after such filing.

            Section  6.10  RELIEF  IN  BANKRUPTCY.  The  Company  shall not seek
judicial  relief from its obligations  hereunder or under the other  Transaction
Documents  except pursuant to the Bankruptcy Code. In the event the Company is a
debtor  under the  Bankruptcy  Code,  the Company  hereby  waives to the fullest
extent  permitted  any rights to relief it may have  under 11 U.S.C.  ss. 362 in
respect of the  conversion  of the Notes and the exercise of the  Warrants.  The
Company agrees, without cost or expense to the Investors,  to take or consent to
any and all action necessary to effectuate relief under 11 U.S.C. ss. 362.

                                       21

            Section 6.11 USE OF PROCEEDS. The Company will use the proceeds from
the sale of the Notes and the Warrants  for general  working  capital  purposes,
which may  include  repayment  of  principal  and  interest  on the IBM Debt and
regular  installments  of  principal  and  interest  due on other  indebtedness;
provided,  however, that the Company may not use such proceeds to repay any loan
made or  incurred  by a Related  Party (as defined  below) or to  repurchase  or
redeem any securities held or beneficially owned, directly or indirectly, by any
such person.

            Section 6.12 TRANSACTIONS WITH AFFILIATES.  So long as (i) there are
Notes or Warrants outstanding or (ii) any Investor owns Conversion Shares and/or
Warrant  Shares  with a market  value  equal to or greater  than  $300,000,  the
Company shall not, and shall cause each of its  Subsidiaries not to, enter into,
amend,  modify or  supplement,  or permit any  Subsidiary to enter into,  amend,
modify or supplement, any agreement, transaction, commitment or arrangement with
any of its or any Subsidiary's officers, directors, persons who were officers or
directors  at any time  during  the  previous  two (2) years,  stockholders  who
beneficially  own 5% or more of the  Common  Stock,  or  Affiliates  or with any
individual related by blood, marriage or adoption to any such individual or with
any entity in which any such entity or individual  owns a 5% or more  beneficial
interest  (each,  a  "RELATED  PARTY"),  except  for  (a)  customary  employment
arrangements  and  benefit  programs on  reasonable  terms,  (b) any  agreement,
transaction, commitment or arrangement on an arm's-length basis on terms no less
favorable than terms which would have been  obtainable  from a person other than
such Related Party, or (c) any agreement, transaction, commitment or arrangement
which is approved by a majority of the  disinterested  directors of the Company.
For purposes  hereof,  any director who is also an officer of the Company or any
Subsidiary of the Company shall not be a disinterested  director with respect to
any such agreement, transaction, commitment or arrangement.

            Section  6.13  SUSPENSION  OF  TRADING.  In  addition  to any  other
remedies which the Investors have under this Agreement and under applicable law,
for  each  Business  Day on which  trading  in the  shares  of  Common  Stock is
suspended or  prohibited  on the  Principal  Market,  the Company  shall pay the
Investors an amount equal to 0.2% of the product of (1) the number of Conversion
Shares and Warrant Shares then held by the Investors or into which the Notes are
then  convertible at the Mandatory  Conversion  Price and for which the Warrants
are then  exercisable  (without  regard to any limitation on such  conversion or
exercise)  and (2) the Market Price of the Common Stock on the Trading Day prior
to such  suspension  or  prohibition.  The  Company  shall pay  every  seven (7)
Business Days the cumulative  amount that has accrued hereunder to the Investors
after the date of such suspension or prohibition.

            Section 6.14 RIGHT OF FIRST  REFUSAL.  As long as the Investors hold
Notes  representing,  in the aggregate,  a remaining  outstanding  principal and
interest  amount of at least  Five  Hundred  Thousand  Dollars  ($500,000),  the
Company shall not, other than pursuant to any underwritten public offering, sell
or enter into any agreement to sell any Capital Shares  Equivalents with Persons
other than the  Investors  during the period  commencing  on the date hereof and
ending  eighteen  (18) months  after the Closing  Date unless the Company  shall
first have satisfied its obligations under this Section 6.14.

            (a) If the Company receives a written offer that the Company desires
or  intends  to  accept  from any  Person  or group of  Persons  other  than the
Investors to purchase  any of the  Company's  Capital  Shares  Equivalents,  the
Company shall,  within ten (10) Trading Days after the receipt by the Company of

                                       22

such offer,  give the Investors a written notice of such offer stating the type,
terms,  and purchase  price of such  Capital  Shares  Equivalents  and the other
material terms and conditions of the sale of such Capital Shares Equivalents and
attaching a copy of any offer signed by the Person or Persons making such offer.

            (b) The  Investors  shall have the right to purchase all or any part
of such Capital  Shares  Equivalents on the same terms and conditions as are set
forth in the Company's  written notice.  Each Investor may exercise its right to
purchase such Capital Shares  Equivalents by giving a written notice of exercise
to the Company  within seven (7) Trading Days after such  Investor's  receipt of
the  Company's  notice.  Each  Investor  shall have the right to  purchase  such
Capital Shares  Equivalents pro rata in accordance with the principal  amount of
the Note purchased by it under this Agreement.  Each Investor may also purchase,
on the same pro rata basis, any Capital Shares  Equivalents not purchased by the
other Investors.

            (c) If the  Investors  shall  not have  exercised  their  rights  to
purchase all of such Capital Shares Equivalents, then the Company shall have the
right to sell all Capital Shares  Equivalents not subscribed by the Investors on
the same terms and conditions as those set forth in the Company's notice. If the
Company shall not have sold all such Capital  Shares  Equivalents  within Thirty
(30) days after the expiration of the 7-day period in paragraph (b) above,  then
the Company shall not sell any such Capital Shares  Equivalents  unless it first
offers  to  sell  such  securities  to the  Investors  in  accordance  with  the
procedures set forth in this Section 6.14.

            Section 6.15  INSURANCE.  So long as there remains  outstanding  any
Notes or  Registrable  Securities,  the Company agrees to obtain and maintain in
full force and effect  insurance  in such  amounts and against  such risks as is
customarily  carried by  companies  in  similar  businesses  and owning  similar
properties.  Without limiting the generality of the foregoing, the Company shall
obtain and maintain at all times  directors' and officers'  liability  insurance
with at least $5 million of  aggregate  coverage  and at least $1 million of per
occurrence coverage.

            Section 6.16 COMPLIANCE WITH IBM LENDER COVENANTS.  So long as there
remains outstanding any Notes, the Company and Datatec  Industries,  Inc. ("DI")
(i) shall comply with all loan covenants (including but not limited to borrowing
limits  and  formula-based  covenants)  in  favor of the IBM  Lender  (provided,
however,  so long as the IBM Lender has not  accelerated its  indebtedness  with
respect  to an Event of  Default  (as such  term is  defined  in the IBM  Credit
Facility)  for  noncompliance  by the Company or DI, the Company and DI shall be
deemed in  compliance  with this Section  6.16(i)  while they are  negotiating a
default waiver with the IBM Lender for up to 90 days following a year end and up
to 45 days  following  each  quarter  with  respect to defaults  revealed by the
financials  disclosed  with respect to such time periods and (ii) subject to the
Company's  right to impose a blackout  period  pursuant  to  Section  3.u of the
Registration Rights Agreement,  will deliver,  or cause to be delivered,  to the
Investors  reports  within  ninety (90) days after the end of each of its fiscal
years,  Forty-Five  (45) days after the end of each of its fiscal  quarters  and
Thirty  (30)  days  after the end of each  month  describing  the  status of the
Company's compliance with loan covenants in favor of the IBM Lender, including a
detailed  statement  of any defaults or events of default  thereunder  and steps
being taken to cure any such defaults or events of defaults.  Such reports shall
include the balance outstanding to the IBM Lender.

            Section  6.17  ASSET  TRANSFERS.  For  so  long  as  any  Notes  are
outstanding,   the  Company   will  not  transfer  any  assets  to  any  of  its
Subsidiaries.

                                       23

            Section  6.18 NASDAQ  COMPLIANCE.  The Company will not issue Common
Stock (i) pursuant to conversion of the Notes, (ii) as repayment of principal on
the Notes or (iii) as payment of  interest on the Notes if such  issuance  would
require  stockholder  approval  pursuant to Rules and  Regulations of the NASDAQ
Stock Market without first having obtained such stockholder approval.

                                  ARTICLE VII

                            SURVIVAL; INDEMNIFICATION

            Section 7.1 SURVIVAL. The representations,  warranties and covenants
made by the Company and each Investor in this Agreement, the annexes,  schedules
and Exhibits hereto and in each  instrument,  agreement and certificate  entered
into and delivered by them pursuant to this Agreement, shall survive any Closing
and the consummation of the transactions  contemplated hereby. In the event of a
breach or violation of any of such representations, warranties or covenants, the
party to whom such representations, warranties or covenants have been made shall
have all rights and remedies for such breach or violation  available to it under
the provisions of this Agreement,  irrespective of any investigation  made by or
on behalf of such party on or prior to the Closing Date.

            Section 7.2 INDEMNITY.

            (a) The Company shall  indemnify  and hold  harmless the  Investors,
their  respective  Affiliates (as defined in SEC Rule 405) and their  respective
officers,   directors,   partners  and  members  (collectively,   the  "INVESTOR
INDEMNITEES"),  from and against any and all Damages,  and shall  reimburse  the
Investor  Indemnitees for all reasonable  out-of-pocket  expenses (including the
reasonable  fees and  expenses  of legal  counsel),  in each  case  promptly  as
incurred  by the  Investor  Indemnitees  and to the extent  arising out of or in
connection with:

                 (i) any misrepresentation, omission of fact or breach of any of
            the Company's  representations or warranties contained in any of the
            Transaction Documents, the annexes, schedules or exhibits thereto or
            any instrument,  agreement or certificate  entered into or delivered
            by the Company pursuant thereto; or

                 (ii)  any  failure  by  the  Company  to  perform  any  of  its
            covenants, agreements,  undertakings or obligations set forth in any
            of the  Transaction  Documents,  the annexes,  schedules or exhibits
            thereto or any instrument,  agreement or certificate entered into or
            delivered by the Company pursuant thereto; or

                 (iii) any action  instituted  against the Investors,  or any of
            them, by any  stockholder of the Company who is not an Affiliate (as
            defined  above)  of  an  Investor,   with  respect  to  any  of  the
            transactions contemplated by the Transaction Documents.

            (b) Each  Investor,  severally  and not  jointly,  hereby  agrees to
indemnify and hold harmless the Company,  its  Affiliates  and their  respective
officers,   directors,   partners  and  members   (collectively,   the  "COMPANY
INDEMNITEES"),  from and against any and all Damages,  in each case  promptly as
incurred  by the  Company  Indemnitees  and to the extent  arising  out of or in
connection with:

                                       24

                 (i) any  misrepresentation,  omission of fact, or breach of any
            of the Investor's  representations or warranties contained in any of
            the  Transaction  Documents,  the  annexes,  schedules  or  exhibits
            thereto or any instrument,  agreement or certificate entered into or
            delivered  by the  Investor  pursuant  to  any  of  the  Transaction
            Documents; or

                 (ii)  any  failure  by  the  Investor  to  perform  any  of its
            covenants, agreements,  undertakings or obligations set forth in any
            of the  Transaction  Documents  or any  instrument,  certificate  or
            agreement  entered  into  or  delivered  by  the  Investor  pursuant
            thereto.

            Section 7.3 NOTICE.  Promptly  after receipt by either party thereto
seeking  indemnification  pursuant  to Section 7.2 (an  "INDEMNIFIED  PARTY") of
written  notice  of any  investigation,  claim,  proceeding  or other  action in
respect  of which  indemnification  is  being  sought  (each,  a  "Claim"),  the
Indemnified  Party  promptly  shall  notify the party from whom  indemnification
pursuant  to  Section  7.2 is being  sought  (the  "INDEMNIFYING  PARTY") of the
commencement thereof, but the omission to so notify the Indemnifying Party shall
not relieve it from any liability that it otherwise may have to the  Indemnified
Party,  except to the extent that the Indemnifying Party is actually  prejudiced
by such  omission or delay.  In  connection  with any Claim as to which both the
Indemnifying Party and the Indemnified Party are parties, the Indemnifying Party
shall be entitled to assume the defense thereof.  Notwithstanding the assumption
of the defense of any Claim by the  Indemnifying  Party,  the Indemnified  Party
shall have the right to employ  separate legal counsel and to participate in the
defense of such Claim,  and the  Indemnifying  Party  shall bear the  reasonable
fees,  out-of-pocket  costs and expenses of such  separate  legal counsel to the
Indemnified Party if (and only if): (x) the Indemnifying Party shall have agreed
to pay such fees,  out-of-pocket  costs and expenses,  (y) the Indemnified Party
reasonably shall have concluded that representation of the Indemnified Party and
the Indemnifying Party by the same legal counsel would not be appropriate due to
actual or, as reasonably  determined by legal counsel to the Indemnified  Party,
potentially  differing  interests  between  such  parties in the  conduct of the
defense  of such  Claim,  or if there  may be legal  defenses  available  to the
Indemnified  Party that are in addition to or disparate from those  available to
the  Indemnifying  Party,  or (z) the  Indemnifying  Party  shall have failed to
employ legal counsel  reasonably  satisfactory to the Indemnified Party within a
reasonable period of time after notice of the commencement of such Claim. If the
Indemnified Party employs separate legal counsel in circumstances  other than as
described in clauses (x), (y) or (z) above, the fees, costs and expenses of such
legal counsel shall be borne  exclusively by the  Indemnified  Party.  Except as
provided above, the  Indemnifying  Party shall not, in connection with any Claim
in the same  jurisdiction,  be liable for the fees and expenses of more than one
firm of legal counsel for the Indemnified Party (together with appropriate local
counsel). The Indemnifying Party shall not, without the prior written consent of
the Indemnified Party (which consent shall not unreasonably be withheld), settle
or  compromise  any Claim or consent to the entry of any judgment  that does not
include an unconditional  release of the Indemnified  Party from all liabilities
with respect to such Claim or judgment.

            Section 7.4 DIRECT CLAIMS.  In the event one party hereunder  should
have a claim for  indemnification  that does not involve a claim or demand being
asserted by a third party,  the Indemnified  Party promptly shall deliver notice
of such claim to the Indemnifying  Party. If the Indemnifying Party disputes the
claim,  such dispute  shall be resolved by mutual  agreement of the  Indemnified

                                       25

Party and the Indemnifying  Party or by any suit, action or proceedings  brought
in the United States District Court for the Southern District of New York or any
court of the State of New York located in New York City.

                                  ARTICLE VIII

         DUE DILIGENCE REVIEW; NON-DISCLOSURE OF NON-PUBLIC INFORMATION.

            Section  8.1 DUE  DILIGENCE  REVIEW.  Subject  to Section  8.2,  the
Company  shall  make  available  for  inspection  and  review by the  Investors,
advisors  to  and  representatives  of the  Investors  (who  may  or may  not be
affiliated with the Investors and who are reasonably acceptable to the Company),
any underwriter  participating in any disposition of the Registrable  Securities
on  behalf of the  Investors  pursuant  to a  Registration  Statement,  any such
registration  statement  or  amendment  or  supplement  thereto or any blue sky,
Nasdaq or other  filing,  all SEC  Documents and other filings with the SEC, and
all other publicly available  corporate  documents and properties of the Company
as may be  reasonably  necessary  for the purpose of such review,  and cause the
Company's  officers,  directors  and  employees  to  supply  all  such  publicly
available  information  reasonably  requested  by  the  Investors  or  any  such
representative,  advisor or  underwriter  in connection  with such  Registration
Statement (including, without limitation, in response to all questions and other
inquiries  reasonably made or submitted by any of them),  prior to and from time
to time after the filing and effectiveness of the Registration Statement for the
sole purpose of enabling the  Investors and such  representatives,  advisors and
underwriters and their  respective  accountants and attorneys to conduct initial
and ongoing due  diligence  with  respect to the Company and the accuracy of the
Registration Statement.

            Section 8.2 NON-DISCLOSURE OF NON-PUBLIC INFORMATION.

            (a) The Company shall not disclose material  non-public  information
to the Investors,  advisors to or  representatives of the Investors unless prior
to disclosure of such  information the Company  identifies  such  information as
being  nonpublic  information  and provides  the  Investors,  such  advisors and
representatives  with the  opportunity  to  accept  or  refuse  to  accept  such
non-public information for review. The Company may, as a condition to disclosing
any  non-public  information  hereunder,  require the  Investors'  advisors  and
representatives  to enter into a  confidentiality  agreement in form and content
reasonably  satisfactory to the Company and the Investors. In the event that the
Company discloses material non-public  information to any Investor,  the Company
will publicly disclose such information on or before the Closing Date.

            (b) Nothing  herein shall  require the Company to disclose  material
non-public  information to the Investors or their  advisors or  representatives,
and the Company  represents  that it does not  disseminate  material  non-public
information  to any  investors  who  purchase  stock in the  Company in a public
offering, to money managers or to securities analysts,  provided,  however, that
notwithstanding   anything  herein  to  the  contrary,   the  Company  will,  as
hereinabove  provided,  promptly notify the advisors and  representatives of the
Investors  and,  if any,  underwriters,  of any  event or the  existence  of any
circumstance  (without disclosing the specific event or circumstance except with
the consent of the Investors) of which it becomes aware,  constituting  material
non-public  information (whether or not requested of the Company specifically or
generally  during  the course of due  diligence  by such  persons or  entities),
which, if not disclosed in the prospectus included in the Registration Statement
would  cause such  prospectus  to include a material  misstatement  or to omit a

                                       26

material  fact  required to be stated  therein in order to make the  statements,
therein in light of the  circumstances  in which they were made, not misleading.
Nothing  contained  in this  Section  8.2 shall be  construed  to mean that such
persons or entities other than the Investors (without the written consent of the
Investors  prior to  disclosure  of such  information  as set  forth in  Section
8.2(a)) may not obtain  non-public  information  in the course of conducting due
diligence in  accordance  with the terms of this  Agreement  and nothing  herein
shall prevent any such persons or entities  from  notifying the Company of their
opinion  that,  based on such due  diligence by such  persons or  entities,  the
Registration  Statement contains an untrue statement of a material fact or omits
a material fact required to be stated in the Registration Statement or necessary
to make the statements contained therein, in light of the circumstances in which
they were made, not misleading.

                                   ARTICLE IX

                      LEGENDS; TRANSFER AGENT INSTRUCTIONS

            Section  9.1  LEGENDS.   Unless  otherwise   provided  below,   each
certificate  representing  Registrable Securities will bear the following legend
or equivalent (the "LEGEND"):

THE SECURITIES  EVIDENCED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED UNDER THE
U.S.  SECURITIES ACT OF 1933, AS AMENDED (THE  "SECURITIES  ACT"),  OR ANY OTHER
APPLICABLE  SECURITIES  LAWS AND HAVE BEEN ISSUED IN RELIANCE  UPON AN EXEMPTION
FROM  THE  REGISTRATION  REQUIREMENTS  OF THE  SECURITIES  ACT  AND  SUCH  OTHER
SECURITIES LAWS. NEITHER THIS SECURITY NOR ANY INTEREST OR PARTICIPATION  HEREIN
MAY BE SOLD, ASSIGNED,  TRANSFERRED,  PLEDGED, ENCUMBERED, OR OTHERWISE DISPOSED
OF, EXCEPT PURSUANT TO AN EFFECTIVE  REGISTRATION STATEMENT UNDER THE SECURITIES
ACT OR PURSUANT TO A TRANSACTION THAT IS EXEMPT FROM SUCH REGISTRATION.

Notwithstanding  the foregoing,  it is agreed that, as long as (A) the resale or
transfer  (including  without  limitation a pledge) of any of the  Securities is
registered pursuant to an effective registration statement,  (B) such Securities
have  been  sold  pursuant  to Rule  144 or any  successor  provision,  and such
Purchaser   provides   the  Company   with   customary   seller's  and  broker's
representation  letters,  or (C) such  Securities  are eligible for resale under
Rule 144(k) or any successor provision,  such Securities shall be issued without
any legend or other  restrictive  language and, with respect to Securities  upon
which such legend is stamped,  the Company shall issue new certificates  without
such legend to the holder promptly upon request (but in no event later than five
(5) Business Days following such request).

            Section 9.2 TRANSFER AGENT INSTRUCTIONS.  Upon Closing,  the Company
will issue to the transfer  agent for its Common Stock (and to any substitute or
replacement  transfer agent for its Common Stock upon the Company's  appointment
of any such substitute or replacement  transfer agent) the Irrevocable  Transfer
Agent  Instructions.  Such instructions shall be irrevocable by the Company from
and after the date  hereof or from and after the  issuance  thereof  to any such
substitute or replacement transfer agent, as the case may be.

                                       27

            Section  9.3 NO OTHER  LEGEND  OR STOCK  TRANSFER  RESTRICTIONS.  No
legend other than the one specified in Section 9.1 and the legend related to the
Company's  Rights  Plan has been or shall be placed  on the  share  certificates
representing  the  Registrable  Securities and no instructions or "stop transfer
orders," "stock transfer restrictions," or other restrictions have been or shall
be given to the  Company's  transfer  agent with respect  thereto  other than as
expressly set forth in this Article IX. .

            Section 9.4  INVESTORS'  COMPLIANCE.  Nothing in this Article  shall
affect in any way each  Investor's  obligations  to comply  with all  applicable
securities laws upon resale of the Common Stock.

            Section 9.5 TRANSFERS WITHOUT REGISTRATION.  If an Investor provides
the Company  with an opinion of counsel  reasonably  acceptable  to the Company,
that  registration  of a resale by such  Investor  of any  Conversion  Shares or
Warrant  Shares is not required  under the  Securities  Act,  the Company  shall
permit the  transfer and  promptly  instruct its transfer  agent to issue one or
more  certificates in such name and in such  denominations  as specified by such
Investor and, if such opinion provides that such legends can be removed, without
any restrictive legends.

            Section  9.6  INJUNCTIVE  RELIEF.  The Company  acknowledges  that a
breach by it of its  obligations  hereunder will cause  irreparable  harm to the
Investors by vitiating  the intent and purpose of the  transaction  contemplated
hereby.  Accordingly,  the  Company  acknowledges  that the  remedy at law for a
breach of its  obligations  under this Article IX will be inadequate and agrees,
in the event of a breach or threatened  breach by the Company of the  provisions
of this Article IX, that the  Investors  shall be  entitled,  in addition to all
other available remedies, to an injunction  restraining any breach and requiring
immediate issuance and transfer,  without the necessity of showing economic loss
and without any bond or other security being required.

                                   ARTICLE X

                              CHOICE OF LAW; VENUE

            Section 10.1 GOVERNING LAW. This Agreement  shall be governed by and
construed in  accordance  with the laws of the State of New York  applicable  to
contracts  made in New York by persons  domiciled in New York and without regard
to its  principles of conflicts of laws.  The corporate laws of the State of New
York shall govern all issues  concerning the relative  rights of the Company and
its stockholders.

            Section 10.2 VENUE. Each party hereto hereby irrevocably  submits to
the  exclusive  personal and subject  matter  jurisdiction  of the United States
District Court for the Southern  District of New York and any court of the State
of New York located in New York City over any suit, action or proceeding arising
out of or relating to this Agreement.  Each party hereby  irrevocably  waives to
the fullest  extent  permitted by law,  (a) the right to trial by jury;  (b) any
objection  that they may now or  hereafter  have to the venue of any such  suit,
action or proceeding  brought in any such court; and (c) any claim that any such
suit,  action or proceeding  has been brought in an  inconvenient  forum.  Final
judgement in any suit,  action or proceeding  brought in any such court shall be
conclusive and binding upon each party duly served with process  therein and may

                                       28

be enforced in the courts of the  jurisdiction  of which  either party or any of
their property is subject, by a suit upon such judgement

                                   ARTICLE XI

                                   ASSIGNMENT

            Section 11.1  ASSIGNMENT.  Neither this  Agreement nor any rights of
the  Investors or the Company  hereunder  may be assigned by either party to any
other  person.  Notwithstanding  the  foregoing,  (a)  the  provisions  of  this
Agreement  shall inure to the benefit of, and be  enforceable  by, any permitted
transferee of any of the Securities,  and (b) each  Investor's  interest in this
Agreement  may be assigned at any time, in whole or in part, to any other person
or entity  (including  any  Affiliate  of the  Investor)  who agrees to make the
representations  and  warranties  contained  in Article III and who agrees to be
bound by the terms of this Agreement,  provided that such transfer complies with
applicable securities laws.

                                  ARTICLE XII

                                     NOTICES

            Section 12.1  NOTICES.  All notices,  demands,  requests,  consents,
approvals,  and other communications required or permitted hereunder shall be in
writing and, unless  otherwise  specified  herein,  shall be (i) hand delivered,
(ii) deposited in the mail,  registered or certified,  return receipt requested,
postage  prepaid,  (iii) delivered by reputable air courier service with charges
prepaid,  or (iv)  transmitted by facsimile,  addressed as set forth below or to
such other address as such party shall have  specified  most recently by written
notice.  Any notice or other  communication  required or  permitted  to be given
hereunder  shall be deemed  effective  (a) upon hand  delivery  or  delivery  by
facsimile,  with accurate confirmation  generated by the transmitting  facsimile
machine,  at the address or number  designated below (if delivered on a Business
Day during normal  business  hours where such notice is to be received),  or the
first  Business  Day  following  such  delivery  (if  delivered  other than on a
Business Day during normal  business  hours where such notice is to be received)
or (b) on the first  Business  Day  following  the date of sending by  reputable
courier service,  fully prepaid,  addressed to such address,  or (c) upon actual
receipt of such mailing, if mailed. The addresses for such communications  shall
be:

If to the Company:                        Datatec Systems, Inc.
                                          23 Madison Road
                                          Fairfield, New Jersey 07004
                                          Attention:  Mark Hirschhorn
                                          Telephone: (973) 808-4000
                                          Facsimile:  (973) 890-2888

with a copy to
(which shall not constitute notice):      Olshan Grundman Frome Rosenzweig &
                                          Wolosky LLP
                                          505 Park Avenue
                                          New York, New York 10022

                                       29

                                          Attention:  Robert H. Friedman
                                          Telephone: (212) 755-7200
                                          Facsimile:  (212) 755-1467

If to the Investors:                      As set forth on the signature pages hereto

Either party hereto may from time to time change its address or facsimile number
for notices  under this  Section 12.1 by giving  written  notice of such changed
address  or  facsimile  number to the other  party  hereto as  provided  in this
Section 12.1.

                                  ARTICLE XIII

                                  MISCELLANEOUS

            Section 13.1 COUNTERPARTS; FACSIMILE. This Agreement may be executed
in multiple counterparts,  each of which may be executed by less than all of the
parties  and  shall  be  deemed  to be an  original  instrument  which  shall be
enforceable  against the parties actually executing such counterparts and all of
which together shall constitute one and the same instrument. Except as otherwise
stated herein, in lieu of the original  documents,  a facsimile  transmission or
copy of the original  documents  shall be as effective  and  enforceable  as the
original.

            Section  13.2  ENTIRE  AGREEMENT.  This  Agreement,   including  the
agreements  attached as Exhibits hereto,  which include,  but are not limited to
the Notes, the Warrants,  and the Registration  Rights Agreement,  set forth the
entire agreement and understanding of the parties relating to the subject matter
hereof and supersedes all prior and contemporaneous agreements, negotiations and
understandings  between  the  parties,  both oral and  written  relating  to the
subject  matter  hereof.  The  terms  and  conditions  of all  Exhibits  to this
Agreement are incorporated herein by this reference and shall constitute part of
this Agreement as if fully set forth herein.

            Section 13.3 SEVERABILITY;  CONSTRUCTION. Any invalidity, illegality
or  limitation  of the  enforceability  with  respect  to any one or more of the
provisions of this  Agreement,  or any part  thereof,  shall in no way affect or
impair the validity,  legality or enforceability of any other provisions of this
Agreement. In case any provision of this Agreement shall be invalid,  illegal or
unenforceable, it shall, to the extent practicable, be modified so as to make it
valid,  legal and  enforceable and to retain as nearly as practicable the intent
of the parties, and the validity,  legality, and enforceability of the remaining
provisions  shall not in any way be affected or impaired  thereby.  The language
used in this Agreement  will be deemed to be the language  chosen by the parties
to express  their mutual  intent,  and no rules of strict  construction  will be
applied against any party.

            Section 13.4 HEADINGS.  The headings used in this Agreement are used
for convenience  only and are not to be considered in construing or interpreting
this Agreement.

            Section 13.5 NUMBER AND GENDER.  There may be one or more  Investors
as  parties  to this  Agreement,  which  Investors  may be  natural  persons  or
entities.  All  references to plural  Investors  shall apply equally to a single
Investor if there is only one  Investor,  and all  references  to an Investor as
"it" shall apply equally to a natural person.

                                       30

            Section 13.6  REPORTING  ENTITY FOR THE COMMON STOCK.  The reporting
entity relied upon for the  determination of the trading price or trading volume
of the Common Stock on any given trading day for the purposes of this  Agreement
shall be  Bloomberg  or any  successor  thereto.  The written  agreement  of the
Investors  and the  Company  shall be  required  to employ  any other  reporting
entity.

            Section  13.7  REPLACEMENT  OF  CERTIFICATES.  Upon (i)  receipt  of
evidence reasonably satisfactory to the Company of the loss, theft,  destruction
or mutilation of a certificate  representing the Notes or any Conversion  Shares
or Warrants or any Warrant  Shares and (ii) in the case of any such loss,  theft
or destruction of such certificate,  upon delivery of an indemnity  agreement or
security reasonably satisfactory in form to the Company (which shall not include
the posting of any bond  unless  required by the  Company's  transfer  agent) or
(iii) in the case of any such mutilation,  on surrender and cancellation of such
certificate,  the  Company at its expense  will  execute  and  deliver,  in lieu
thereof, a new certificate of like tenor.

            Section  13.8 FEES AND  EXPENSES.  Up to a maximum of  $25,000,  the
Company  shall  pay the  documented  fees,  expenses  and  disbursements  of the
Investors,  including fees,  expenses and  disbursements of the Investors' legal
counsel and  accountants.  The Company  shall  reimburse the Investors for their
reasonable  expenses and legal fees incurred in enforcing  this  Agreement  (but
only to the extent the Investors  prevail in enforcing the  Agreement) or in any
amendments,  modifications or waivers with respect thereto.  The Investors shall
reimburse  the Company for its  reasonable  expenses and legal fees  incurred in
enforcing  this  Agreement  (but only to the  extent  the  Company  prevails  in
enforcing  the  Agreement).  The Company shall be  responsible  for all fees and
expenses of any of its financial advisors.  The Company's obligations under this
Section 13.8 shall arise and remain in force  whether or not the Closing  occurs
hereunder,  unless such  failure to close is solely the result of default by the
Investors.

            Section 13.9 BROKERAGE.  Each of the parties hereto  represents that
it has had no dealings in connection  with this  transaction  with any finder or
broker who will  demand  payment of any fee or  commission  from the other.  The
Company,  on the one  hand,  and the  Investors,  on the  other  hand,  agree to
indemnify  the  other  against  and hold  the  other  harmless  from any and all
liabilities  to any person  claiming  brokerage  commissions or finder's fees on
account  of  services   purported  to  have  been  rendered  on  behalf  of  the
indemnifying  party  in  connection  with  this  Agreement  or the  transactions
contemplated hereby.

            Section 13.10  PUBLICITY.  The Company  agrees (i) to issue,  on the
Closing Date, a press release describing the terms of this Agreement,  the other
Transaction  Documents and the transactions  contemplated hereby and thereby and
(ii) to file,  on or before the 2nd Business Day  following  the Closing Date, a
Form 8-K with the SEC that  describes such terms and attaches this Agreement and
the other Transaction Documents as exhibits thereto. The Company shall submit to
each Investor such press  release and any other public  announcement  describing
the  transactions  contemplated by this Agreement prior to the issuance  thereof
and,  except to the extent  required by law, the Company agrees that it will not
use the name of an Investor or any of its  Affiliates  in any such press release
or public  announcement  without the prior written  consent of such Investor for
the specific use contemplated..

            Section  13.11  PAYMENT  SET ASIDE.  To the extent  that the Company
makes a payment or payments to the Investors  hereunder or the Investors enforce
or exercise their rights hereunder, and such payment or payments or the proceeds

                                       31

of  such   enforcement  or  exercise  or  any  part  thereof  are   subsequently
invalidated,  declared to be fraudulent or  preferential,  set aside,  recovered
from, disgorged by or are required to be refunded,  repaid or otherwise restored
to the Company, a trustee,  receiver or any other person or entity under any law
(including, without limitation, any bankruptcy law, state or federal law, common
law or equitable  cause of action),  then to the extent of any such  restoration
the  obligation  or part thereof  originally  intended to be satisfied  shall be
revived and  continued  in full force and effect as if such payment had not been
made or such enforcement or setoff had not occurred.

            Section 13.12 DELAYS OR OMISSIONS.  No delay or omission to exercise
any right,  power or remedy  accruing  to the  Company or the  Investors  or any
subsequent  holder  of any  Notes  or  Warrants  upon  any  breach,  default  or
noncompliance of the Investors,  any subsequent  holder of any Notes or Warrants
or the Company  under this  Agreement,  shall  impair any such  right,  power or
remedy, nor shall it be construed to be a waiver of any such breach,  default or
noncompliance, or any acquiescence therein, or of any similar breach, default or
noncompliance  thereafter  occurring.  It is  further  agreed  that any  waiver,
permit,  consent or approval of any kind or character on the part of the Company
or the Investors of any breach, default or noncompliance under this Agreement or
any  waiver  on the  Company's  or the  Investors'  part  of any  provisions  or
conditions of this  Agreement  must be in writing and shall be effective only to
the extent specifically set forth in such writing and that all remedies,  either
under this  Agreement,  by law,  or  otherwise  afforded  to the Company and the
Investors, shall be cumulative and not alternative.

            Section 13.13 AMENDMENTS AND WAIVERS.  Except as otherwise expressly
provided herein, any term of this Agreement may be amended and the observance of
any term of this  Agreement may be waived  (either  generally or in a particular
instance,  either  retroactively  or  prospectively  and either for a  specified
period of time or indefinitely)  with the written consent of the Company and the
Investors  or their  transferees  holding at least  sixty  percent  (60%) of the
outstanding indebtedness and Conversion Shares; provided,  however, that no such
amendment or waiver shall reduce the aforesaid  percentage of Conversion  Shares
required  under  this  Section  13.13.  Any  amendment  or  waiver  effected  in
accordance  with this Section 13.13 shall be binding upon the Investors and each
transferee of the securities issuable  hereunder.  Upon the effectuation of each
such amendment or waiver, the Company shall promptly give written notice thereof
to the  Investors  (or  their  transferees)  who have not  previously  consented
thereto in writing.

                                   * * * * * *

                                       32

            IN  WITNESS  WHEREOF,  the  parties  hereto  have  caused  this Note
Purchase Agreement to be executed by the undersigned, thereunto duly authorized,
as of the date first set forth above.

                                    COMPANY:

                                    DATATEC SYSTEMS, INC.

                                    By: ________________________________________
                                    Name:_______________________________________
                                    Title: _____________________________________

                                    INVESTORS:

                                    By: ________________________________________
                                    Name:_______________________________________

                                    Address:

                                    Principal Amount of Note:

                                    By: ________________________________________
                                    Name:_______________________________________

                                    Address:

                                    Principal Amount of Note:

                                       33

                                    By: ________________________________________
                                    Name:_______________________________________

                                    Address:

                                    Principal Amount of Note:

                                    By: ________________________________________
                                    Name:_______________________________________

                                    Address:

                                    Principal Amount of Note:

                                    By: ________________________________________
                                    Name:_______________________________________

                                    Address:

                                    Principal Amount of Note:

                                       34

                                    By: ________________________________________
                                    Name:_______________________________________

                                    Address:

                                    Principal Amount of Note:

                                       35

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