Document:

EX-10.5

 Exhibit 10.5 

DYNATRACE, INC. 

Indemnification Agreement 

This Indemnification Agreement (“Agreement”) is made as of
                         by and between Dynatrace, Inc., a Delaware corporation (the “Company”), and
                     (“Indemnitee”). 

RECITALS 
 WHEREAS, the Company
desires to attract and retain the services of highly qualified individuals, such as Indemnitee, to serve the Company; 
 WHEREAS, in order
to induce Indemnitee to [provide or continue to provide] services to the Company, the Company wishes to provide for the indemnification of, and advancement of expenses to, Indemnitee to the maximum extent permitted by law; 

WHEREAS, the Certificate of Incorporation (the “Charter”) and the Bylaws (the “Bylaws”) of the Company
require indemnification of the officers and directors of the Company, and Indemnitee may also be entitled to indemnification pursuant to the General Corporation Law of the State of Delaware (the “DGCL”); 

WHEREAS, the Charter, the Bylaws and the DGCL expressly provide that the indemnification provisions set forth therein are not exclusive, and
thereby contemplate that contracts may be entered into between the Company and members of the board of directors, officers and other persons with respect to indemnification; 

WHEREAS, the Board of Directors of the Company (the “Board”) has determined that the increased difficulty in attracting and
retaining highly qualified persons such as Indemnitee is detrimental to the best interests of the Company’s stockholders; 
 WHEREAS,
it is reasonable and prudent for the Company contractually to obligate itself to indemnify, and to advance expenses on behalf of, such persons to the fullest extent permitted by applicable law, regardless of any amendment or revocation of the
Charter or the Bylaws, so that they will [serve or continue to serve] the Company free from undue concern that they will not be so indemnified; 

WHEREAS, this Agreement is a supplement to and in furtherance of the indemnification provided in the Charter, the Bylaws and any resolutions
adopted pursuant thereto, and shall not be deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder; and 

[WHEREAS, Indemnitee has certain rights to indemnification and/or insurance provided by [Name of Fund/Sponsor] which Indemnitee and [Name
of Fund/Sponsor] intend to be secondary to the primary obligation of the Company to indemnify Indemnitee as provided in this Agreement, with the Company’s acknowledgment and agreement to the foregoing being a material condition to
Indemnitee’s willingness to [serve or continue to serve] on the Board.] 

 NOW, THEREFORE, in consideration of the premises and the covenants contained herein, the
Company and Indemnitee do hereby covenant and agree as follows: 
 Section 1.     Services to the Company.
Indemnitee agrees to serve as a director of the Company. Indemnitee may at any time and for any reason resign from such position (subject to any other contractual obligation or any obligation imposed by law), in which event the Company shall have no
obligation under this Agreement to continue Indemnitee in such position. This Agreement shall not be deemed an employment contract between the Company (or any other Enterprise) and Indemnitee. 

Section 2.     Definitions. 

As used in this Agreement: 

(a)    “Change in Control” means (i) the sale of all or substantially all of the assets of the
Company on a consolidated basis to an unrelated person or entity (or group of persons or entities acting in concert), other than Thoma Bravo, LLC and its investment funds and affiliates (collectively, “TB”), (ii) a merger, reorganization
or consolidation pursuant to which an unrelated person or entity (or group of persons or entities acting in concert), other than TB, acquires shares of capital stock of the Company (y) possessing the voting power to elect a majority of the
Company’s board of directors or (z) representing more than fifty percent (50%) of the issued and outstanding shares of capital stock of the Company, (iii) the sale of more than fifty percent (50%) of the issued and outstanding shares
of capital stock of the Company to an unrelated person or entity (or group of persons or entities acting in concert), other than TB, or (iv) any other transaction other than a Public Sale (as hereinafter defined) in which the owners of the
Company’s outstanding voting power immediately prior to such transaction do not, directly or indirectly, own at least a majority of the outstanding voting power of the Company or any successor entity (or its ultimate parent, if applicable)
immediately following completion of the transaction other than as a result of the acquisition of securities directly from the Company, excluding, in the case of each of clauses (ii), (iii) and (iv), the issuance of securities by the Company in a
financing transaction approved by the Administrator. “Public Sale” means any sale pursuant to a registered public offering under the Securities Act or any sale to the public pursuant to Rule 144 promulgated under the Securities Act
effected through a broker, dealer or market maker. 
 (b)    “Corporate Status” describes the status of
a person as a current or former director of the Company or current or former director, manager, partner, officer, employee, agent or trustee of any other Enterprise which such person is or was serving at the request of the Company. 

(c)    “Enforcement Expenses” shall include all reasonable attorneys’ fees, court costs, transcript
costs, fees of experts, travel expenses, duplicating costs, printing and binding costs, telephone charges, postage, delivery service fees, and all other out-of-pocket
disbursements or expenses of the types customarily incurred in connection with an action to enforce indemnification or advancement rights, or an appeal from such action. Expenses, however, shall not include fees, salaries, wages or benefits owed to
Indemnitee. 

  
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 (d)    “Enterprise” shall mean any corporation (other
than the Company), partnership, joint venture, trust, employee benefit plan, limited liability company, or other legal entity of which Indemnitee is or was serving at the request of the Company as a director, manager, partner, officer, employee,
agent or trustee, including without limitation, any subsidiary of the Company. 
 (e)    “Expenses”
shall include all reasonable attorneys’ fees, court costs, transcript costs, fees of experts, travel expenses, duplicating costs, printing and binding costs, telephone charges, postage, delivery service fees, and all other out-of-pocket disbursements or expenses of the types customarily incurred in connection with prosecuting, defending, preparing to prosecute or defend, investigating, being or
preparing to be a witness in, or otherwise participating in, a Proceeding or an appeal resulting from a Proceeding. Expenses, however, shall not include amounts paid in settlement by Indemnitee, the amount of judgments or fines against Indemnitee or
fees, salaries, wages or benefits owed to Indemnitee. 
 (f)    “Independent Counsel” means a law firm,
or a partner (or, if applicable, member or shareholder) of such a law firm, that is experienced in matters of Delaware corporation law and neither presently is, nor in the past five (5) years has been, retained to represent: (i) the
Company, any subsidiary of the Company, any Enterprise or Indemnitee in any matter material to any such party; or (ii) any other party to the Proceeding giving rise to a claim for indemnification hereunder. Notwithstanding the foregoing, the
term “Independent Counsel” shall not include any person who, under the applicable standards of professional conduct then prevailing, would have a conflict of interest in representing either the Company or Indemnitee in an action to
determine Indemnitee’s rights under this Agreement. The Company agrees to pay the reasonable fees and expenses of the Independent Counsel referred to above and to fully indemnify such counsel against any and all expenses, claims, liabilities
and damages arising out of or relating to this Agreement or its engagement pursuant hereto. 
 (g)    The term
“Proceeding” shall include any threatened, pending or completed action, suit, arbitration, alternate dispute resolution mechanism, investigation, inquiry, administrative hearing or any other actual, threatened or completed
proceeding, whether brought in the right of the Company or otherwise and whether of a civil, criminal, administrative, regulatory or investigative nature, and whether formal or informal, in which Indemnitee was, is or will be involved as a party or
otherwise by reason of the fact that Indemnitee is or was a director of the Company or is or was serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee of any Enterprise or by reason of any action
taken by Indemnitee or of any action taken on his or her part while acting as a director of the Company or while serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee of any Enterprise, in each
case whether or not serving in such capacity at the time any liability or expense is incurred for which indemnification, reimbursement or advancement of expenses can be provided under this Agreement; provided, however, that the term
“Proceeding” shall not include any action, suit or arbitration, or part thereof, initiated by Indemnitee to enforce Indemnitee’s rights under this Agreement as provided for in Section 12(a) of this Agreement. 

Section 3.    Indemnity in Third-Party Proceedings. The Company shall indemnify Indemnitee to the extent set
forth in this Section 3 if Indemnitee is, or is threatened to be made, a 

  
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party to or a participant in any Proceeding, other than a Proceeding by or in the right of the Company to procure a judgment in its favor. Pursuant to this Section 3, Indemnitee shall be
indemnified against all Expenses, judgments, fines, penalties, excise taxes, and amounts paid in settlement actually and reasonably incurred by Indemnitee or on his or her behalf in connection with such Proceeding or any claim, issue or matter
therein, if Indemnitee acted in good faith and in a manner he or she reasonably believed to be in or not opposed to the best interests of the Company and, in the case of a criminal proceeding, had no reasonable cause to believe that his or her
conduct was unlawful. 
 Section 4.    Indemnity in Proceedings by or in the Right of the Company. The
Company shall indemnify Indemnitee to the extent set forth in this Section 4 if Indemnitee is, or is threatened to be made, a party to or a participant in any Proceeding by or in the right of the Company to procure a judgment in its favor.
Pursuant to this Section 4, Indemnitee shall be indemnified against all Expenses actually and reasonably incurred by Indemnitee or on his or her behalf in connection with such Proceeding or any claim, issue or matter therein, if Indemnitee
acted in good faith and in a manner he or she reasonably believed to be in or not opposed to the best interests of the Company. No indemnification for Expenses shall be made under this Section 4 in respect of any claim, issue or matter as to
which Indemnitee shall have been finally adjudged by a court to be liable to the Company, unless and only to the extent that the Delaware Court of Chancery (the “Delaware Court”) shall determine upon application that, despite the
adjudication of liability but in view of all the circumstances of the case, Indemnitee is fairly and reasonably entitled to indemnification for such expenses as the Delaware Court shall deem proper. 

Section 5.    Indemnification for Expenses of a Party Who is Wholly or Partly Successful. Notwithstanding any
other provisions of this Agreement and except as provided in Section 7, to the extent that Indemnitee is a party to or a participant in any Proceeding and is successful in such Proceeding or in defense of any claim, issue or matter therein, the
Company shall indemnify Indemnitee against all Expenses actually and reasonably incurred by him or her in connection therewith. If Indemnitee is not wholly successful in such Proceeding but is successful as to one or more but less than all claims,
issues or matters in such Proceeding, the Company shall indemnify Indemnitee against all Expenses actually and reasonably incurred by Indemnitee or on his or her behalf in connection with each successfully resolved claim, issue or matter. For
purposes of this Section and without limitation, the termination of any claim, issue or matter in such a Proceeding by dismissal, with or without prejudice, shall be deemed to be a successful result as to such claim, issue or matter. 

Section 6.    Reimbursement for Expenses of a Witness or in Response to a Subpoena. Notwithstanding any other
provision of this Agreement, to the extent that Indemnitee, by reason of his or her Corporate Status, (a) is a witness in any Proceeding to which Indemnitee is not a party and is not threatened to be made a party or (b) receives a subpoena
with respect to any Proceeding to which Indemnitee is not a party and is not threatened to be made a party, the Company shall reimburse Indemnitee for all Expenses actually and reasonably incurred by him or her or on his or her behalf in connection
therewith. 

  
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 Section 7.    Exclusions. Notwithstanding any provision in
this Agreement to the contrary, the Company shall not be obligated under this Agreement: 
 (a)    to indemnify for
amounts otherwise indemnifiable hereunder (or for which advancement is provided hereunder) if and to the extent that Indemnitee has otherwise actually received such amounts under any insurance policy, contract, agreement or otherwise[;
provided that the foregoing shall not affect the rights of Indemnitee or the Fund Indemnitors as set forth in Section 13(c)]; 

(b)    to indemnify for an accounting of profits made from the purchase and sale (or sale and purchase) by Indemnitee of
securities of the Company within the meaning of Section 16(b) of the Securities Exchange Act of 1934, as amended, or similar provisions of state statutory law or common law; 

(c)    to indemnify with respect to any Proceeding, or part thereof, brought by Indemnitee against the Company, any legal
entity which it controls, any director or officer thereof or any third party, unless (i) the Board has consented to the initiation of such Proceeding or part thereof and (ii) the Company provides the indemnification, in its sole
discretion, pursuant to the powers vested in the Company under applicable law; provided, however, that this Section 7(c) shall not apply to (A) counterclaims or affirmative defenses asserted by Indemnitee in an action brought
against Indemnitee or (B) any action brought by Indemnitee for indemnification or advancement from the Company under this Agreement or under any directors’ and officers’ liability insurance policies maintained by the Company in the
suit for which indemnification or advancement is being sought as described in Section 12; or 
 (d)    to provide
any indemnification or advancement of expenses that is prohibited by applicable law (as such law exists at the time payment would otherwise be required pursuant to this Agreement). 

Section 8.    Advancement of Expenses. Subject to Section 9(b), the Company shall advance, to the extent
not prohibited by law, the Expenses incurred by Indemnitee in connection with any Proceeding, and such advancement shall be made within thirty (30) days after the receipt by the Company of a statement or statements requesting such advances
(including any invoices received by Indemnitee, which such invoices may be redacted as necessary to avoid the waiver of any privilege accorded by applicable law) from time to time, whether prior to or after final disposition of any Proceeding.
Advances shall be unsecured and interest free. Advances shall be made without regard to Indemnitee’s ability to repay the expenses and without regard to Indemnitee’s ultimate entitlement to indemnification under the other provisions of
this Agreement. Indemnitee shall qualify for advances upon the execution and delivery to the Company of this Agreement which shall constitute an undertaking providing that Indemnitee undertakes to the fullest extent required by law to repay the
advance if and to the extent that it is ultimately determined by a court of competent jurisdiction in a final judgment, not subject to appeal, that Indemnitee is not entitled to be indemnified by the Company. The right to advances under this
paragraph shall in all events continue until final disposition of any Proceeding, including any appeal therein. Nothing in this Section 8 shall limit Indemnitee’s right to advancement pursuant to Section 12(e) of this Agreement. 

  
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 Section 9.    Procedure for Notification and Defense of
Claim. 
 (a)    To obtain indemnification under this Agreement, Indemnitee shall submit to the Company a written
request therefor specifying the basis for the claim, the amounts for which Indemnitee is seeking payment under this Agreement, and all documentation related thereto as reasonably requested by the Company. 

(b)    In the event that the Company shall be obligated hereunder to provide indemnification for or make any advancement
of Expenses with respect to any Proceeding, the Company shall be entitled to assume the defense of such Proceeding, or any claim, issue or matter therein, with counsel approved by Indemnitee (which approval shall not be unreasonably withheld or
delayed) upon the delivery to Indemnitee of written notice of the Company’s election to do so. After delivery of such notice, approval of such counsel by Indemnitee and the retention of such counsel by the Company, the Company will not be
liable to Indemnitee under this Agreement for any fees or expenses of separate counsel subsequently employed by or on behalf of Indemnitee with respect to the same Proceeding; provided that (i) Indemnitee shall have the right to employ
separate counsel in any such Proceeding at Indemnitee’s expense and (ii) if (A) the employment of separate counsel by Indemnitee has been previously authorized by the Company, (B) Indemnitee shall have reasonably concluded that there
may be a conflict of interest between the Company and Indemnitee in the conduct of such defense, or (C) the Company shall not continue to retain such counsel to defend such Proceeding, then the fees and expenses actually and reasonably incurred
by Indemnitee with respect to his or her separate counsel shall be Expenses hereunder. 
 (c)     In the event that the
Company does not assume the defense in a Proceeding pursuant to paragraph (b) above, then the Company will be entitled to participate in the Proceeding at its own expense. 

(d)     The Company shall not be liable to indemnify Indemnitee under this Agreement for any amounts paid in settlement of
any Proceeding effected without its prior written consent (which consent shall not be unreasonably withheld or delayed). The Company shall not, without the prior written consent of Indemnitee (which consent shall not be unreasonably withheld or
delayed), enter into any settlement which (i) includes an admission of fault of Indemnitee, any non-monetary remedy imposed on Indemnitee or any monetary damages for which Indemnitee is not wholly and
actually indemnified hereunder or (ii) with respect to any Proceeding with respect to which Indemnitee may be or is made a party or may be otherwise entitled to seek indemnification hereunder, does not include the full release of Indemnitee
from all liability in respect of such Proceeding. 
 Section 10.    Procedure Upon Application for
Indemnification. 
 (a)    Upon written request by Indemnitee for indemnification pursuant to Section 9(a), a
determination, if such determination is required by applicable law, with respect to Indemnitee’s entitlement to indemnification hereunder shall be made in the specific case by one of the following methods: (i) if a Change in Control shall
have occurred, by Independent Counsel in a written opinion to the Board; or (ii) if a Change in Control shall not have occurred: (A) by a majority vote of the disinterested directors, even though less than a quorum; (B) by a committee

  
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of disinterested directors designated by a majority vote of the disinterested directors, even though less than a quorum; or (C) if there are no disinterested directors or if the
disinterested directors so direct, by Independent Counsel in a written opinion to the Board. For purposes hereof, disinterested directors are those members of the Board who are not parties to the action, suit or proceeding in respect of which
indemnification is sought. In the case that such determination is made by Independent Counsel, a copy of Independent Counsel’s written opinion shall be delivered to Indemnitee and, if it is so determined that Indemnitee is entitled to
indemnification, payment to Indemnitee shall be made within thirty (30) days after such determination. Indemnitee shall cooperate with the Independent Counsel or the Company, as applicable, in making such determination with respect to
Indemnitee’s entitlement to indemnification, including providing to such counsel or the Company, upon reasonable advance request, any documentation or information which is not privileged or otherwise protected from disclosure and which is
reasonably available to Indemnitee and reasonably necessary to such determination. Any out-of-pocket costs or expenses (including reasonable attorneys’ fees and
disbursements) actually and reasonably incurred by Indemnitee in so cooperating with the Independent Counsel or the Company shall be borne by the Company (irrespective of the determination as to Indemnitee’s entitlement to indemnification) and
the Company hereby indemnifies and agrees to hold Indemnitee harmless therefrom. 
 (b)    If the determination of
entitlement to indemnification is to be made by Independent Counsel pursuant to Section 10(a), the Independent Counsel shall be selected by the Board if a Change in Control shall not have occurred or, if a Change in Control shall have occurred,
by Indemnitee. Indemnitee or the Company, as the case may be, may, within ten (10) days after written notice of such selection, deliver to the Company or Indemnitee, as the case may be, a written objection to such selection; provided,
however, that such objection may be asserted only on the ground that the Independent Counsel so selected does not meet the requirements of “Independent Counsel” as defined in Section 2 of this Agreement, and the objection shall
set forth with particularity the factual basis of such assertion. Absent a proper and timely objection, the person so selected shall act as Independent Counsel. If such written objection is so made and substantiated, the Independent Counsel so
selected may not serve as Independent Counsel unless and until such objection is withdrawn or the Delaware Court has determined that such objection is without merit. If, within twenty (20) days after the later of (i) submission by
Indemnitee of a written request for indemnification pursuant to Section 9(a) and (ii) the final disposition of the Proceeding, including any appeal therein, no Independent Counsel shall have been selected without objection, either
Indemnitee or the Company may petition the Delaware Court for resolution of any objection which shall have been made by Indemnitee or the Company to the selection of Independent Counsel and/or for the appointment as Independent Counsel of a person
selected by the court or by such other person as the court shall designate. The person with respect to whom all objections are so resolved or the person so appointed shall act as Independent Counsel under Section 10(a) hereof. Upon the due
commencement of any judicial proceeding or arbitration pursuant to Section 12(a) of this Agreement, Independent Counsel shall be discharged and relieved of any further responsibility in such capacity (subject to the applicable standards of
professional conduct then prevailing). 
 (c)    Notwithstanding anything to the contrary contained in this Agreement,
the determination of entitlement to indemnification under this Agreement shall be made without regard to the Indemnitee’s entitlement to and availability of insurance coverage, including 

  
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advancement, payment or reimbursement of defense costs, expenses or covered loss under the provisions of any applicable insurance policy (including, without limitation, whether such advancement,
payment or reimbursement is withheld, conditioned or delayed by the insurer(s)). 
 Section 11.    Presumptions
and Effect of Certain Proceedings. 
 (a)    To the extent permitted by applicable law, in making a determination
with respect to entitlement to indemnification hereunder, it shall be presumed that Indemnitee is entitled to indemnification under this Agreement if Indemnitee has submitted a request for indemnification in accordance with Section 9(a) of this
Agreement, and the Company shall have the burden of proof to overcome that presumption in connection with the making of any determination contrary to that presumption. 

(b)    The termination of any Proceeding or of any claim, issue or matter therein, by judgment, order, settlement or
conviction, or upon a plea of guilty, nolo contendere or its equivalent, shall not (except as otherwise expressly provided in this Agreement) of itself adversely affect the right of Indemnitee to indemnification or create a presumption
that Indemnitee did not act in good faith and in a manner which he or she reasonably believed to be in or not opposed to the best interests of the Company or, with respect to any criminal Proceeding, that Indemnitee had reasonable cause to believe
that his or her conduct was unlawful. 
 (c)    The knowledge and/or actions, or failure to act, of any director,
manager, partner, officer, employee, agent or trustee of the Company, any subsidiary of the Company, or any Enterprise shall not be imputed to Indemnitee for purposes of determining the right to indemnification under this Agreement. 

Section 12.    Remedies of Indemnitee. 

(a)    Subject to Section 12(f), in the event that (i) a determination is made pursuant to Section 10 of
this Agreement that Indemnitee is not entitled to indemnification under this Agreement; (ii) advancement of Expenses is not timely made pursuant to Section 8 of this Agreement; (iii) no determination of entitlement to indemnification
shall have been made pursuant to Section 10(a) of this Agreement within sixty (60) days after receipt by the Company of the request for indemnification for which a determination is to be made other than by Independent Counsel;
(iv) payment of indemnification or reimbursement of expenses is not made pursuant to Section 5 or 6 or the last sentence of Section 10(a) of this Agreement within thirty (30) days after receipt by the Company of a written request
therefor (including any invoices received by Indemnitee, which such invoices may be redacted as necessary to avoid the waiver of any privilege accorded by applicable law); or (v) payment of indemnification pursuant to Section 3 or 4 of
this Agreement is not made within thirty (30) days after a determination has been made that Indemnitee is entitled to indemnification, Indemnitee shall be entitled to an adjudication by the Delaware Court of his or her entitlement to such
indemnification or advancement. Alternatively, Indemnitee, at his or her option, may seek an award in arbitration to be conducted by a single arbitrator pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Indemnitee
shall commence such proceeding seeking an adjudication or an award in arbitration within 180 days following the date on which Indemnitee 

  
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first has the right to commence such proceeding pursuant to this Section 12(a); provided, however, that the foregoing time limitation shall not apply in respect of a proceeding
brought by Indemnitee to enforce his or her rights under Section 5 of this Agreement. The Company shall not oppose Indemnitee’s right to seek any such adjudication or award in arbitration. 

(b)    In the event that a determination shall have been made pursuant to Section 10(a) of this Agreement that
Indemnitee is not entitled to indemnification, any judicial proceeding or arbitration commenced pursuant to this Section 12 shall be conducted in all respects as a de novo trial, or arbitration, on the merits and Indemnitee shall not be
prejudiced by reason of that adverse determination. In any judicial proceeding or arbitration commenced pursuant to this Section 12, the Company shall have the burden of proving Indemnitee is not entitled to indemnification or advancement, as
the case may be. 
 (c)     If a determination shall have been made pursuant to Section 10(a) of this Agreement
that Indemnitee is entitled to indemnification, the Company shall be bound by such determination in any judicial proceeding or arbitration commenced pursuant to this Section 12, absent (i) a misstatement by Indemnitee of a material fact,
or an omission of a material fact necessary to make Indemnitee’s statement not materially misleading, in connection with the request for indemnification or (ii) a prohibition of such indemnification under applicable law. 

(d)    The Company shall be precluded from asserting in any judicial proceeding or arbitration commenced pursuant to this
Section 12 that the procedures and presumptions of this Agreement are not valid, binding and enforceable and shall stipulate in any such court or before any such arbitrator that the Company is bound by all the provisions of this Agreement. 

(e)    The Company shall indemnify Indemnitee to the fullest extent permitted by law against any and all Enforcement
Expenses and, if requested by Indemnitee, shall (within thirty (30) days after receipt by the Company of a written request therefor) advance, to the extent not prohibited by law, such Enforcement Expenses to Indemnitee, which are incurred by
Indemnitee in connection with any action brought by Indemnitee for indemnification or advancement from the Company under this Agreement or under any directors’ and officers’ liability insurance policies maintained by the Company in the
suit for which indemnification or advancement is being sought. Such written request for advancement shall include invoices received by Indemnitee in connection with such Enforcement Expenses but, in the case of invoices in connection with legal
services, any references to legal work performed or to expenditures made that would cause Indemnitee to waive any privilege accorded by applicable law need not be included with the invoice. 

(f)    Notwithstanding anything in this Agreement to the contrary, no determination as to entitlement to indemnification
under this Agreement shall be required to be made prior to the final disposition of the Proceeding, including any appeal therein. 

Section 13.    Non-exclusivity; Survival of Rights; Insurance;
[Primacy of Indemnification;] Subrogation. 
 (a)    The rights of indemnification and to
receive advancement as provided by this Agreement shall not be deemed exclusive of any other rights to which Indemnitee may at 

  
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any time be entitled under applicable law, the Charter, the Bylaws, any agreement, a vote of stockholders or a resolution of directors, or otherwise. No amendment, alteration or repeal of this
Agreement or of any provision hereof shall limit or restrict any right of Indemnitee under this Agreement in respect of any action taken or omitted by such Indemnitee in his or her Corporate Status prior to such amendment, alteration or repeal. To
the extent that a change in Delaware law, whether by statute or judicial decision, permits greater indemnification or advancement than would be afforded currently under the Charter, Bylaws and this Agreement, it is the intent of the parties hereto
that Indemnitee shall enjoy by this Agreement the greater benefits so afforded by such change. No right or remedy herein conferred is intended to be exclusive of any other right or remedy, and every other right and remedy shall be cumulative and in
addition to every other right and remedy given hereunder or now or hereafter existing at law or in equity or otherwise. The assertion or employment of any right or remedy hereunder, or otherwise, shall not prevent the concurrent assertion or
employment of any other right or remedy. 
 (b)    To the extent that the Company maintains an insurance policy or
policies providing liability insurance for directors, managers, partners, officers, employees, agents or trustees of the Company or of any other Enterprise, Indemnitee shall be covered by such policy or policies in accordance with its or their terms
to the maximum extent of the coverage available for any such director, manager, partner, officer, employee, agent or trustee under such policy or policies. If, at the time of the receipt of a notice of a claim pursuant to the terms hereof, the
Company has director and officer liability insurance in effect, the Company shall give prompt notice of the commencement of such proceeding to the insurers in accordance with the procedures set forth in the respective policies. 

(c)    [The Company hereby acknowledges that Indemnitee has certain rights to indemnification, advancement of expenses
and/or insurance provided by [Name of Fund/Sponsor] and certain of [its][their] affiliates (collectively, the “Fund Indemnitors”). The Company hereby agrees (i) that it is the indemnitor of first
resort (i.e., its obligations to Indemnitee are primary and any obligation of the Fund Indemnitors to advance expenses or to provide indemnification for the same expenses or liabilities incurred by Indemnitee are secondary);
(ii) that it shall be required to advance the full amount of expenses incurred by Indemnitee and shall be liable for the full amount of all Expenses, judgments, penalties, fines and amounts paid in settlement to the extent legally permitted and as
required by the terms of this Agreement and the Charter and/or Bylaws (or any other agreement between the Company and Indemnitee), without regard to any rights Indemnitee may have against the Fund Indemnitors; and (iii) that it
irrevocably waives, relinquishes and releases the Fund Indemnitors from any and all claims against the Fund Indemnitors for contribution, subrogation or any other recovery of any kind in respect thereof. The Company further agrees that no
advancement or payment by the Fund Indemnitors on behalf of Indemnitee with respect to any claim for which Indemnitee has sought indemnification from the Company shall affect the foregoing and the Fund Indemnitors shall have a right of contribution
and/or be subrogated to the extent of such advancement or payment to all of the rights of recovery of Indemnitee against the Company. The Company and Indemnitee agree that the Fund Indemnitors are express third party beneficiaries of the terms of
this Section 13(c).] 

  
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 (d)    [Except as provided in paragraph
(c) above,] [I/i]n the event of any payment under this Agreement, the Company shall be subrogated to the extent of such payment to all of the rights of recovery of Indemnitee [(other than against the Fund
Indemnitors)], who shall execute all papers required and take all action necessary to secure such rights, including execution of such documents as are necessary to enable the Company to bring suit to enforce such rights. 

(e)    [Except as provided in paragraph (c) above,] [T/t]he Company’s obligation to
provide indemnification or advancement hereunder to Indemnitee who is or was serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee of any other Enterprise shall be reduced by any amount Indemnitee
has actually received as indemnification or advancement from such other Enterprise. 
 Section 14.     Duration
of Agreement. This Agreement shall continue until and terminate upon the later of: (a) ten (10) years after the date that Indemnitee shall have ceased to serve as a director of the Company and any other Enterprise for which Indemnitee is or
was serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee or (b) one (1) year after the final termination of any Proceeding, including any appeal, then pending in respect of which Indemnitee
is granted rights of indemnification or advancement hereunder and of any proceeding commenced by Indemnitee pursuant to Section 12 of this Agreement relating thereto. This Agreement shall be binding upon the Company and its successors and
assigns and shall inure to the benefit of Indemnitee and his or her heirs, executors and administrators. The Company shall require and cause any successor (whether direct or indirect by purchase, merger, consolidation or otherwise) to all,
substantially all or a substantial part, of the business and/or assets of the Company, by written agreement in form and substance satisfactory to Indemnitee, expressly to assume and agree to perform this Agreement in the same manner and to the same
extent that the Company would be required to perform if no such succession had taken place. 

Section 15.    Severability. If any provision or provisions of this Agreement shall be held to be invalid,
illegal or unenforceable for any reason whatsoever: (a) the validity, legality and enforceability of the remaining provisions of this Agreement (including, without limitation, each portion of any section of this Agreement containing any such
provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall not in any way be affected or impaired thereby and shall remain enforceable to the fullest extent permitted by law; (b) such
provision or provisions shall be deemed reformed to the extent necessary to conform to applicable law and to give the maximum effect to the intent of the parties hereto; and (c) to the fullest extent possible, the provisions of this Agreement
(including, without limitation, each portion of any section of this Agreement containing any such provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall be construed so as to give effect
to the intent manifested thereby. 
 Section 16.    Enforcement. 

(a)    The Company expressly confirms and agrees that it has entered into this Agreement and assumed the obligations
imposed on it hereby in order to induce Indemnitee to [serve or continue to serve] as a director of the Company, and the Company acknowledges that Indemnitee is relying upon this Agreement in serving as a director of the Company. 

  
 11 

 (b)    This Agreement constitutes the entire agreement between the
parties hereto with respect to the subject matter hereof and supersedes all prior agreements and understandings, oral, written and implied, between the parties hereto with respect to the subject matter hereof; provided, however, that
this Agreement is a supplement to and in furtherance of the Charter, the Bylaws and applicable law, and shall not be deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder. 

Section 17.    Modification and Waiver. No supplement, modification or amendment, or waiver of any provision,
of this Agreement shall be binding unless executed in writing by the parties thereto. No waiver of any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other provisions of this Agreement nor shall any waiver
constitute a continuing waiver. No supplement, modification or amendment of this Agreement or of any provision hereof shall limit or restrict any right of Indemnitee under this Agreement in respect of any action taken or omitted by such Indemnitee
prior to such supplement, modification or amendment. 
 Section 18.    Notice by Indemnitee. Indemnitee
agrees promptly to notify the Company in writing upon being served with any summons, citation, subpoena, complaint, indictment, information or other document relating to any Proceeding or matter which may be subject to indemnification, reimbursement
or advancement as provided hereunder. The failure of Indemnitee to so notify the Company shall not relieve the Company of any obligation which it may have to Indemnitee under this Agreement or otherwise. 

Section 19.    Notices. All notices, requests, demands and other communications under this Agreement shall be
in writing and shall be deemed to have been duly given if (a) delivered by hand and receipted for by the party to whom said notice or other communication shall have been directed; (b) mailed by certified or registered mail with postage
prepaid, on the third business day after the date on which it is so mailed; (c) mailed by reputable overnight courier and receipted for by the party to whom said notice or other communication shall have been directed; or (d) sent by
facsimile transmission, with receipt of oral confirmation that such transmission has been received: 
 (i)    If to
Indemnitee, at such address as Indemnitee shall provide to the Company. 
 (ii)    If to the Company to: 

Dynatrace, Inc. 
 1601 Trapelo
Road, Suite 116 
 Waltham, MA 02451 

Attention: General Counsel 
 or to any other
address as may have been furnished to Indemnitee by the Company. 

  
 12 

 Section 20.    Contribution. To the fullest extent
permissible under applicable law, if the indemnification provided for in this Agreement is unavailable to Indemnitee for any reason whatsoever, the Company, in lieu of indemnifying Indemnitee, shall contribute to the amount incurred by Indemnitee,
whether for judgments, fines, penalties, excise taxes, amounts paid or to be paid in settlement and/or for Expenses, in connection with any Proceeding in such proportion as is deemed fair and reasonable in light of all of the circumstances in order
to reflect (i) the relative benefits received by the Company and Indemnitee in connection with the event(s) and/or transaction(s) giving rise to such Proceeding; and/or (ii) the relative fault of the Company (and its directors, officers,
employees and agents) and Indemnitee in connection with such event(s) and/or transactions. 

Section 21.    Internal Revenue Code Section 409A. The Company intends for this Agreement
to comply with the Indemnification exception under Section 1.409A-1(b)(10) of the regulations promulgated under the Internal Revenue Code of 1986, as amended (the “Code”), which provides
that indemnification of, or the purchase of an insurance policy providing for payments of, all or part of the expenses incurred or damages paid or payable by Indemnitee with respect to a bona fide claim against Indemnitee or the Company do not
provide for a deferral of compensation, subject to Section 409A of the Code, where such claim is based on actions or failures to act by Indemnitee in his or her capacity as a service provider of the Company. The parties intend that this
Agreement be interpreted and construed with such intent. 
 Section 22.    Applicable Law and Consent to
Jurisdiction. This Agreement and the legal relations among the parties shall be governed by, and construed and enforced in accordance with, the laws of the State of Delaware, without regard to its conflict of laws rules. Except with respect to
any arbitration commenced by Indemnitee pursuant to Section 12(a) of this Agreement, the Company and Indemnitee hereby irrevocably and unconditionally (i) agree that any action or proceeding arising out of or in connection with this
Agreement shall be brought only in the Delaware Court, and not in any other state or federal court in the United States of America or any court in any other country; (ii) consent to submit to the exclusive jurisdiction of the Delaware Court for
purposes of any action or proceeding arising out of or in connection with this Agreement; (iii) consent to service of process at the address set forth in Section 19 of this Agreement with the same legal force and validity as if served upon
such party personally within the State of Delaware; (iv) waive any objection to the laying of venue of any such action or proceeding in the Delaware Court; and (v) waive, and agree not to plead or to make, any claim that any such action or
proceeding brought in the Delaware Court has been brought in an improper or inconvenient forum. 

Section 23.    Headings. The headings of the paragraphs of this Agreement are inserted for convenience only
and shall not be deemed to constitute part of this Agreement or to affect the construction thereof. 

Section 24.    Identical Counterparts. This Agreement may be executed in one or more counterparts, each of
which shall for all purposes be deemed to be an original but all of which together shall constitute one and the same Agreement. Only one such counterpart signed by the party against whom enforceability is sought needs to be produced to evidence the
existence of this Agreement. 
 [Remainder of Page Intentionally Left Blank] 

  
 13 

 IN WITNESS WHEREOF, the parties have caused this Agreement to be signed as of the day and
year first above written. 
  

			
	DYNATRACE, INC.

 
			
		
	By:	 	  

	Name:	 	
	Title:	 	

 
			
	
	  

	[Name of Indemnitee]

 DYNATRACE, INC. 

Indemnification Agreement 

This Indemnification Agreement (“Agreement”) is made as of
                         by and between Dynatrace, Inc., a Delaware corporation (the “Company”), and
                         (“Indemnitee”). 

RECITALS 
 WHEREAS, the Company
desires to attract and retain the services of highly qualified individuals, such as Indemnitee, to serve the Company; 
 WHEREAS, in order
to induce Indemnitee to [provide or continue to provide] services to the Company, the Company wishes to provide for the indemnification of, and advancement of expenses to, Indemnitee to the maximum extent permitted by law; 

WHEREAS, the Certificate of Incorporation (the “Charter”) and the Bylaws (the “Bylaws”) of the Company
require indemnification of the officers and directors of the Company, and Indemnitee may also be entitled to indemnification pursuant to the General Corporation Law of the State of Delaware (the “DGCL”); 

WHEREAS, the Charter, the Bylaws and the DGCL expressly provide that the indemnification provisions set forth therein are not exclusive, and
thereby contemplate that contracts may be entered into between the Company and members of the board of directors, officers and other persons with respect to indemnification; 

WHEREAS, the Board of Directors of the Company (the “Board”) has determined that the increased difficulty in attracting and
retaining highly qualified persons such as Indemnitee is detrimental to the best interests of the Company’s stockholders; 
 WHEREAS,
it is reasonable and prudent for the Company contractually to obligate itself to indemnify, and to advance expenses on behalf of, such persons to the fullest extent permitted by applicable law, regardless of any amendment or revocation of the
Charter or the Bylaws, so that they will [serve or continue to serve] the Company free from undue concern that they will not be so indemnified; and 

WHEREAS, this Agreement is a supplement to and in furtherance of the indemnification provided in the Charter, the Bylaws and any resolutions
adopted pursuant thereto, and shall not be deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder. 

NOW, THEREFORE, in consideration of the premises and the covenants contained herein, the Company and Indemnitee do hereby covenant and agree
as follows: 
 Section 1.     Services to the Company. Indemnitee agrees to serve as [a director and]
an officer of the Company. Indemnitee may at any time and for any reason resign from [any] such position (subject to any other contractual obligation or any obligation imposed by law), in which event the Company shall have no obligation under
this Agreement to continue Indemnitee in such position. This Agreement shall not be deemed an employment contract between the Company (or any other Enterprise) and Indemnitee. 

 Section 2.     Definitions. 

As used in this Agreement: 

(a)    “Change in Control” means (i) the sale of all or substantially all of the assets of the Company on a
consolidated basis to an unrelated person or entity (or group of persons or entities acting in concert), other than Thoma Bravo, LLC and its investment funds and affiliates (collectively, “TB”), (ii) a merger, reorganization or
consolidation pursuant to which an unrelated person or entity (or group of persons or entities acting in concert), other than TB, acquires shares of capital stock of the Company (y) possessing the voting power to elect a majority of the
Company’s board of directors or (z) representing more than fifty percent (50%) of the issued and outstanding shares of capital stock of the Company, (iii) the sale of more than fifty percent (50%) of the issued and outstanding shares
of capital stock of the Company to an unrelated person or entity (or group of persons or entities acting in concert), other than TB, or (iv) any other transaction other than a Public Sale (as hereinafter defined) in which the owners of the
Company’s outstanding voting power immediately prior to such transaction do not, directly or indirectly, own at least a majority of the outstanding voting power of the Company or any successor entity (or its ultimate parent, if applicable)
immediately following completion of the transaction other than as a result of the acquisition of securities directly from the Company, excluding, in the case of each of clauses (ii), (iii) and (iv), the issuance of securities by the Company in a
financing transaction approved by the Administrator. “Public Sale” means any sale pursuant to a registered public offering under the Securities Act or any sale to the public pursuant to Rule 144 promulgated under the Securities Act
effected through a broker, dealer or market maker. 
 (b)    “Corporate Status” describes the status of
a person as a current or former [director or] officer of the Company or current or former director, manager, partner, officer, employee, agent or trustee of any other Enterprise which such person is or was serving at the request of the
Company. 
 (c)    “Enforcement Expenses” shall include all reasonable attorneys’ fees, court
costs, transcript costs, fees of experts, travel expenses, duplicating costs, printing and binding costs, telephone charges, postage, delivery service fees, and all other
out-of-pocket disbursements or expenses of the types customarily incurred in connection with an action to enforce indemnification or advancement rights, or an appeal
from such action. Expenses, however, shall not include fees, salaries, wages or benefits owed to Indemnitee. 

(d)    “Enterprise” shall mean any corporation (other than the Company), partnership, joint venture,
trust, employee benefit plan, limited liability company, or other legal entity of which Indemnitee is or was serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee, including without limitation,
any subsidiary of the Company. 

  
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 (e)    “Expenses” shall include all reasonable
attorneys’ fees, court costs, transcript costs, fees of experts, travel expenses, duplicating costs, printing and binding costs, telephone charges, postage, delivery service fees, and all other out-of-pocket disbursements or expenses of the types customarily incurred in connection with prosecuting, defending, preparing to prosecute or defend, investigating, being or preparing to be a witness in, or
otherwise participating in, a Proceeding or an appeal resulting from a Proceeding. Expenses, however, shall not include amounts paid in settlement by Indemnitee, the amount of judgments or fines against Indemnitee or fees, salaries, wages or
benefits owed to Indemnitee. 
 (f)    “Independent Counsel” means a law firm, or a partner (or, if
applicable, member or shareholder) of such a law firm, that is experienced in matters of Delaware corporation law and neither presently is, nor in the past five (5) years has been, retained to represent: (i) the Company, any subsidiary of
the Company, any Enterprise or Indemnitee in any matter material to any such party; or (ii) any other party to the Proceeding giving rise to a claim for indemnification hereunder. Notwithstanding the foregoing, the term “Independent
Counsel” shall not include any person who, under the applicable standards of professional conduct then prevailing, would have a conflict of interest in representing either the Company or Indemnitee in an action to determine Indemnitee’s
rights under this Agreement. The Company agrees to pay the reasonable fees and expenses of the Independent Counsel referred to above and to fully indemnify such counsel against any and all expenses, claims, liabilities and damages arising out of or
relating to this Agreement or its engagement pursuant hereto. 
 (g)    The term “Proceeding” shall
include any threatened, pending or completed action, suit, arbitration, alternate dispute resolution mechanism, investigation, inquiry, administrative hearing or any other actual, threatened or completed proceeding, whether brought in the right of
the Company or otherwise and whether of a civil, criminal, administrative, regulatory or investigative nature, and whether formal or informal, in which Indemnitee was, is or will be involved as a party or otherwise by reason of the fact that
Indemnitee is or was [a director or] an officer of the Company or is or was serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee of any Enterprise or by reason of any action taken by
Indemnitee or of any action taken on his or her part while acting as [a director or] an officer of the Company or while serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee of any
Enterprise, in each case whether or not serving in such capacity at the time any liability or expense is incurred for which indemnification, reimbursement or advancement of expenses can be provided under this Agreement; provided,
however, that the term “Proceeding” shall not include any action, suit or arbitration, or part thereof, initiated by Indemnitee to enforce Indemnitee’s rights under this Agreement as provided for in Section 12(a) of this
Agreement. 
 Section 3.    Indemnity in Third-Party Proceedings. The Company shall indemnify Indemnitee to
the extent set forth in this Section 3 if Indemnitee is, or is threatened to be made, a party to or a participant in any Proceeding, other than a Proceeding by or in the right of the Company to procure a judgment in its favor. Pursuant to this
Section 3, Indemnitee shall be indemnified against all Expenses, judgments, fines, penalties, excise taxes, and amounts paid in settlement actually and reasonably incurred by Indemnitee or on his or her behalf in connection with such Proceeding
or any claim, issue or matter therein, if Indemnitee acted in good faith and in a manner he or she reasonably believed to be in or not opposed to the best interests of the Company and, in the case of a criminal proceeding, had no reasonable cause to
believe that his or her conduct was unlawful. 

  
 3 

 Section 4.    Indemnity in Proceedings by or in the Right of the
Company. The Company shall indemnify Indemnitee to the extent set forth in this Section 4 if Indemnitee is, or is threatened to be made, a party to or a participant in any Proceeding by or in the right of the Company to procure a judgment
in its favor. Pursuant to this Section 4, Indemnitee shall be indemnified against all Expenses actually and reasonably incurred by Indemnitee or on his or her behalf in connection with such Proceeding or any claim, issue or matter therein, if
Indemnitee acted in good faith and in a manner he or she reasonably believed to be in or not opposed to the best interests of the Company. No indemnification for Expenses shall be made under this Section 4 in respect of any claim, issue or
matter as to which Indemnitee shall have been finally adjudged by a court to be liable to the Company, unless and only to the extent that the Delaware Court of Chancery (the “Delaware Court”) shall determine upon application that,
despite the adjudication of liability but in view of all the circumstances of the case, Indemnitee is fairly and reasonably entitled to indemnification for such expenses as the Delaware Court shall deem proper. 

Section 5.    Indemnification for Expenses of a Party Who is Wholly or Partly Successful. Notwithstanding any
other provisions of this Agreement and except as provided in Section 7, to the extent that Indemnitee is a party to or a participant in any Proceeding and is successful in such Proceeding or in defense of any claim, issue or matter therein, the
Company shall indemnify Indemnitee against all Expenses actually and reasonably incurred by him or her in connection therewith. If Indemnitee is not wholly successful in such Proceeding but is successful as to one or more but less than all claims,
issues or matters in such Proceeding, the Company shall indemnify Indemnitee against all Expenses actually and reasonably incurred by Indemnitee or on his or her behalf in connection with each successfully resolved claim, issue or matter. For
purposes of this Section and without limitation, the termination of any claim, issue or matter in such a Proceeding by dismissal, with or without prejudice, shall be deemed to be a successful result as to such claim, issue or matter. 

Section 6.    Reimbursement for Expenses of a Witness or in Response to a Subpoena. Notwithstanding any other
provision of this Agreement, to the extent that Indemnitee, by reason of his or her Corporate Status, (a) is a witness in any Proceeding to which Indemnitee is not a party and is not threatened to be made a party or (b) receives a subpoena
with respect to any Proceeding to which Indemnitee is not a party and is not threatened to be made a party, the Company shall reimburse Indemnitee for all Expenses actually and reasonably incurred by him or her or on his or her behalf in connection
therewith. 
 Section 7.    Exclusions. Notwithstanding any provision in this Agreement to the contrary, the
Company shall not be obligated under this Agreement: 
 (a)    to indemnify for amounts otherwise indemnifiable
hereunder (or for which advancement is provided hereunder) if and to the extent that Indemnitee has otherwise actually received such amounts under any insurance policy, contract, agreement or otherwise; 

  
 4 

 (b)    to indemnify for an accounting of profits made from the purchase
and sale (or sale and purchase) by Indemnitee of securities of the Company within the meaning of Section 16(b) of the Securities Exchange Act of 1934, as amended, or similar provisions of state statutory law or common law; 

(c)    to indemnify for any reimbursement of, or payment to, the Company by Indemnitee of any bonus or other
incentive-based or equity-based compensation or of any profits realized by Indemnitee from the sale of securities of the Company pursuant to Section 304 of SOX or any formal policy of the Company adopted by the Board (or a committee thereof),
or any other remuneration paid to Indemnitee if it shall be determined by a final judgment or other final adjudication that such remuneration was in violation of law;  

(d)    to indemnify with respect to any Proceeding, or part thereof, brought by Indemnitee against the Company, any legal
entity which it controls, any director or officer thereof or any third party, unless (i) the Board has consented to the initiation of such Proceeding or part thereof and (ii) the Company provides the indemnification, in its sole
discretion, pursuant to the powers vested in the Company under applicable law; provided, however, that this Section 7(d) shall not apply to (A) counterclaims or affirmative defenses asserted by Indemnitee in an action brought
against Indemnitee or (B) any action brought by Indemnitee for indemnification or advancement from the Company under this Agreement or under any directors’ and officers’ liability insurance policies maintained by the Company in the
suit for which indemnification or advancement is being sought as described in Section 12; or 
 (e)    to provide
any indemnification or advancement of expenses that is prohibited by applicable law (as such law exists at the time payment would otherwise be required pursuant to this Agreement). 

Section 8.    Advancement of Expenses. Subject to Section 9(b), the Company shall advance, to the extent
not prohibited by law, the Expenses incurred by Indemnitee in connection with any Proceeding, and such advancement shall be made within thirty (30) days after the receipt by the Company of a statement or statements requesting such advances
(including any invoices received by Indemnitee, which such invoices may be redacted as necessary to avoid the waiver of any privilege accorded by applicable law) from time to time, whether prior to or after final disposition of any Proceeding.
Advances shall be unsecured and interest free. Advances shall be made without regard to Indemnitee’s (i) ability to repay the expenses, (ii) ultimate entitlement to indemnification under the other provisions of this Agreement, and
(iii) entitlement to and availability of insurance coverage, including advancement, payment or reimbursement of defense costs, expenses or covered loss under the provisions of any applicable insurance policy (including, without limitation,
whether such advancement, payment or reimbursement is withheld, conditioned or delayed by the insurer(s)). Indemnitee shall qualify for advances upon the execution and delivery to the Company of this Agreement which shall constitute an undertaking
providing that Indemnitee undertakes to the fullest extent required by law to repay the advance if and to the extent that it is ultimately determined by a court of competent jurisdiction in a final judgment, not subject to appeal, that Indemnitee is
not entitled to be indemnified by the Company. The right to advances under this paragraph shall in all events continue until final disposition of any Proceeding, including any appeal therein. Nothing in this Section 8 shall limit
Indemnitee’s right to advancement pursuant to Section 12(e) of this Agreement. 

  
 5 

 Section 9.    Procedure for Notification and Defense of
Claim. 
 (a)    To obtain indemnification under this Agreement, Indemnitee shall submit to the Company a written
request therefor specifying the basis for the claim, the amounts for which Indemnitee is seeking payment under this Agreement, and all documentation related thereto as reasonably requested by the Company. 

(b)    In the event that the Company shall be obligated hereunder to provide indemnification for or make any advancement
of Expenses with respect to any Proceeding, the Company shall be entitled to assume the defense of such Proceeding, or any claim, issue or matter therein, with counsel approved by Indemnitee (which approval shall not be unreasonably withheld or
delayed) upon the delivery to Indemnitee of written notice of the Company’s election to do so. After delivery of such notice, approval of such counsel by Indemnitee and the retention of such counsel by the Company, the Company will not be
liable to Indemnitee under this Agreement for any fees or expenses of separate counsel subsequently employed by or on behalf of Indemnitee with respect to the same Proceeding; provided that (i) Indemnitee shall have the right to employ
separate counsel in any such Proceeding at Indemnitee’s expense and (ii) if (A) the employment of separate counsel by Indemnitee has been previously authorized by the Company, (B) Indemnitee shall have reasonably concluded that there
may be a conflict of interest between the Company and Indemnitee in the conduct of such defense, or (C) the Company shall not continue to retain such counsel to defend such Proceeding, then the fees and expenses actually and reasonably incurred
by Indemnitee with respect to his or her separate counsel shall be Expenses hereunder. 
 (c)     In the event that the
Company does not assume the defense in a Proceeding pursuant to paragraph (b) above, then the Company will be entitled to participate in the Proceeding at its own expense. 

(d)     The Company shall not be liable to indemnify Indemnitee under this Agreement for any amounts paid in settlement of
any Proceeding effected without its prior written consent (which consent shall not be unreasonably withheld or delayed). Without limiting the generality of the foregoing, the fact that an insurer under an applicable insurance policy delays or is
unwilling to consent to such settlement or is or may be in breach of its obligations under such policy, or the fact that directors’ and officers’ liability insurance is otherwise unavailable or not maintained by the Company, may not be
taken into account by the Company in determining whether to provide its consent. The Company shall not, without the prior written consent of Indemnitee (which consent shall not be unreasonably withheld or delayed), enter into any settlement which
(i) includes an admission of fault of Indemnitee, any non-monetary remedy imposed on Indemnitee or any monetary damages for which Indemnitee is not wholly and actually indemnified hereunder or
(ii) with respect to any Proceeding with respect to which Indemnitee may be or is made a party or may be otherwise entitled to seek indemnification hereunder, does not include the full release of Indemnitee from all liability in respect of such
Proceeding. 

  
 6 

 Section 10.    Procedure Upon Application for
Indemnification. 
 (a)    Upon written request by Indemnitee for indemnification pursuant to Section 9(a), a
determination, if such determination is required by applicable law, with respect to Indemnitee’s entitlement to indemnification hereunder shall be made in the specific case by one of the following methods: (i) if a Change in Control shall
have occurred and indemnification is being requested by Indemnitee hereunder in his or her capacity as a director of the Company, by Independent Counsel in a written opinion to the Board; or (ii) in any other case, (A) by a majority vote
of the disinterested directors, even though less than a quorum; (B) by a committee of disinterested directors designated by a majority vote of the disinterested directors, even though less than a quorum; or (C) if there are no
disinterested directors or if the disinterested directors so direct, by Independent Counsel in a written opinion to the Board. For purposes hereof, disinterested directors are those members of the Board who are not parties to the action, suit or
proceeding in respect of which indemnification is sought. In the case that such determination is made by Independent Counsel, a copy of Independent Counsel’s written opinion shall be delivered to Indemnitee and, if it is so determined that
Indemnitee is entitled to indemnification, payment to Indemnitee shall be made within thirty (30) days after such determination. Indemnitee shall cooperate with the Independent Counsel or the Company, as applicable, in making such determination
with respect to Indemnitee’s entitlement to indemnification, including providing to such counsel or the Company, upon reasonable advance request, any documentation or information which is not privileged or otherwise protected from disclosure
and which is reasonably available to Indemnitee and reasonably necessary to such determination. Any out-of-pocket costs or expenses (including reasonable attorneys’
fees and disbursements) actually and reasonably incurred by Indemnitee in so cooperating with the Independent Counsel or the Company shall be borne by the Company (irrespective of the determination as to Indemnitee’s entitlement to
indemnification) and the Company hereby indemnifies and agrees to hold Indemnitee harmless therefrom. 
 (b)    If the
determination of entitlement to indemnification is to be made by Independent Counsel pursuant to Section 10(a), the Independent Counsel shall be selected by the Board; provided that, if a Change in Control shall have occurred and
indemnification is being requested by Indemnitee hereunder in his or her capacity as a director of the Company, the Independent Counsel shall be selected by Indemnitee. Indemnitee or the Company, as the case may be, may, within ten (10) days
after written notice of such selection, deliver to the Company or Indemnitee, as the case may be, a written objection to such selection; provided, however, that such objection may be asserted only on the ground that the Independent
Counsel so selected does not meet the requirements of “Independent Counsel” as defined in Section 2 of this Agreement, and the objection shall set forth with particularity the factual basis of such assertion. Absent a proper and
timely objection, the person so selected shall act as Independent Counsel. If such written objection is so made and substantiated, the Independent Counsel so selected may not serve as Independent Counsel unless and until such objection is withdrawn
or the Delaware Court has determined that such objection is without merit. If, within twenty (20) days after the later of (i) submission by Indemnitee of a written request for indemnification pursuant to Section 9(a) and (ii) the
final disposition of the Proceeding, including any appeal therein, no Independent Counsel shall have been selected without objection, either Indemnitee or the Company may petition the Delaware Court for resolution of any objection which shall have
been made by Indemnitee or the Company to the selection of Independent Counsel and/or for the appointment 

  
 7 

 
as Independent Counsel of a person selected by the court or by such other person as the court shall designate.    The person with respect to whom all objections are so
resolved or the person so appointed shall act as Independent Counsel under Section 10(a) hereof. Upon the due commencement of any judicial proceeding or arbitration pursuant to Section 12(a) of this Agreement, Independent Counsel shall be
discharged and relieved of any further responsibility in such capacity (subject to the applicable standards of professional conduct then prevailing). 

(c)    Notwithstanding anything to the contrary contained in this Agreement, the determination of entitlement to
indemnification under this Agreement shall be made without regard to the Indemnitee’s entitlement to and availability of insurance coverage, including advancement, payment or reimbursement of defense costs, expenses or covered loss under the
provisions of any applicable insurance policy (including, without limitation, whether such advancement, payment or reimbursement is withheld, conditioned or delayed by the insurer(s)). 

Section 11.    Presumptions and Effect of Certain Proceedings. 

(a)    To the extent permitted by applicable law, in making a determination with respect to entitlement to indemnification
hereunder, it shall be presumed that Indemnitee is entitled to indemnification under this Agreement if Indemnitee has submitted a request for indemnification in accordance with Section 9(a) of this Agreement, and the Company shall have the
burden of proof to overcome that presumption in connection with the making of any determination contrary to that presumption. 

(b)    The termination of any Proceeding or of any claim, issue or matter therein, by judgment, order, settlement or
conviction, or upon a plea of guilty, nolo contendere or its equivalent, shall not (except as otherwise expressly provided in this Agreement) of itself adversely affect the right of Indemnitee to indemnification or create a presumption
that Indemnitee did not act in good faith and in a manner which he or she reasonably believed to be in or not opposed to the best interests of the Company or, with respect to any criminal Proceeding, that Indemnitee had reasonable cause to believe
that his or her conduct was unlawful. 
 (c)    The knowledge and/or actions, or failure to act, of any director,
manager, partner, officer, employee, agent or trustee of the Company, any subsidiary of the Company, or any Enterprise shall not be imputed to Indemnitee for purposes of determining the right to indemnification under this Agreement. 

Section 12.    Remedies of Indemnitee. 

(a)    Subject to Section 12(f), in the event that (i) a determination is made pursuant to Section 10 of
this Agreement that Indemnitee is not entitled to indemnification under this Agreement; (ii) advancement of Expenses is not timely made pursuant to Section 8 of this Agreement; (iii) no determination of entitlement to indemnification
shall have been made pursuant to Section 10(a) of this Agreement within sixty (60) days after receipt by the Company of the request for indemnification for which a determination is to be made other than by Independent Counsel;
(iv) payment of indemnification or reimbursement of expenses is not made pursuant to Section 5 or 6 or the last sentence of Section 10(a) of this Agreement within thirty 

  
 8 

 
(30) days after receipt by the Company of a written request therefor (including any invoices received by Indemnitee, which such invoices may be redacted as necessary to avoid the waiver of any
privilege accorded by applicable law); or (v) payment of indemnification pursuant to Section 3 or 4 of this Agreement is not made within thirty (30) days after a determination has been made that Indemnitee is entitled to
indemnification, Indemnitee shall be entitled to an adjudication by the Delaware Court of his or her entitlement to such indemnification or advancement. Alternatively, Indemnitee, at his or her option, may seek an award in arbitration to be
conducted by a single arbitrator pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Indemnitee shall commence such proceeding seeking an adjudication or an award in arbitration within 180 days following the date on
which Indemnitee first has the right to commence such proceeding pursuant to this Section 12(a); provided, however, that the foregoing time limitation shall not apply in respect of a proceeding brought by Indemnitee to enforce his
or her rights under Section 5 of this Agreement. The Company shall not oppose Indemnitee’s right to seek any such adjudication or award in arbitration. 

(b)    In the event that a determination shall have been made pursuant to Section 10(a) of this Agreement that
Indemnitee is not entitled to indemnification, any judicial proceeding or arbitration commenced pursuant to this Section 12 shall be conducted in all respects as a de novo trial, or arbitration, on the merits and Indemnitee shall not be
prejudiced by reason of that adverse determination. In any judicial proceeding or arbitration commenced pursuant to this Section 12, the Company shall have the burden of proving Indemnitee is not entitled to indemnification or advancement, as
the case may be. 
 (c)     If a determination shall have been made pursuant to Section 10(a) of this Agreement
that Indemnitee is entitled to indemnification, the Company shall be bound by such determination in any judicial proceeding or arbitration commenced pursuant to this Section 12, absent (i) a misstatement by Indemnitee of a material fact,
or an omission of a material fact necessary to make Indemnitee’s statement not materially misleading, in connection with the request for indemnification or (ii) a prohibition of such indemnification under applicable law. 

(d)    The Company shall be precluded from asserting in any judicial proceeding or arbitration commenced pursuant to this
Section 12 that the procedures and presumptions of this Agreement are not valid, binding and enforceable and shall stipulate in any such court or before any such arbitrator that the Company is bound by all the provisions of this Agreement. 

(e)    The Company shall indemnify Indemnitee to the fullest extent permitted by law against any and all Enforcement
Expenses and, if requested by Indemnitee, shall (within thirty (30) days after receipt by the Company of a written request therefor) advance, to the extent not prohibited by law, such Enforcement Expenses to Indemnitee, which are incurred by
Indemnitee in connection with any action brought by Indemnitee for indemnification or advancement from the Company under this Agreement or under any directors’ and officers’ liability insurance policies maintained by the Company in the
suit for which indemnification or advancement is being sought. Such written request for advancement shall include invoices received by Indemnitee in connection with such Enforcement Expenses but, in the case of invoices in connection with legal
services, any references to legal work performed or to expenditures made that would cause Indemnitee to waive any privilege accorded by applicable law need not be included with the invoice. 

  
 9 

 (f)    Notwithstanding anything in this Agreement to the contrary, no
determination as to entitlement to indemnification under this Agreement shall be required to be made prior to the final disposition of the Proceeding, including any appeal therein. 

Section 13.    Non-exclusivity; Survival of Rights; Insurance;
Subrogation. 
 (a)    The rights of indemnification and to receive advancement as provided by this Agreement shall
not be deemed exclusive of any other rights to which Indemnitee may at any time be entitled under applicable law, the Charter, the Bylaws, any agreement, a vote of stockholders or a resolution of directors, or otherwise. No amendment, alteration or
repeal of this Agreement or of any provision hereof shall limit or restrict any right of Indemnitee under this Agreement in respect of any action taken or omitted by such Indemnitee in his or her Corporate Status prior to such amendment, alteration
or repeal. To the extent that a change in Delaware law, whether by statute or judicial decision, permits greater indemnification or advancement than would be afforded currently under the Charter, Bylaws and this Agreement, it is the intent of the
parties hereto that Indemnitee shall enjoy by this Agreement the greater benefits so afforded by such change. No right or remedy herein conferred is intended to be exclusive of any other right or remedy, and every other right and remedy shall be
cumulative and in addition to every other right and remedy given hereunder or now or hereafter existing at law or in equity or otherwise. The assertion or employment of any right or remedy hereunder, or otherwise, shall not prevent the concurrent
assertion or employment of any other right or remedy. 
 (b)    To the extent that the Company maintains an insurance
policy or policies providing liability insurance for directors, managers, partners, officers, employees, agents or trustees of the Company or of any other Enterprise, Indemnitee shall be covered by such policy or policies in accordance with its or
their terms to the maximum extent of the coverage available for any such director, manager, partner, officer, employee, agent or trustee under such policy or policies. If, at the time of the receipt of a notice of a claim pursuant to the terms
hereof, the Company has director and officer liability insurance in effect, the Company shall give prompt notice of the commencement of such proceeding to the insurers in accordance with the procedures set forth in the respective policies. 

(c)    In the event of any payment under this Agreement, the Company shall be subrogated to the extent of such payment to
all of the rights of recovery of Indemnitee, who shall execute all papers required and take all action necessary to secure such rights, including execution of such documents as are necessary to enable the Company to bring suit to enforce such
rights. 
 (d)    The Company’s obligation to provide indemnification or advancement hereunder to Indemnitee who is
or was serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee of any other Enterprise shall be reduced by any amount Indemnitee has actually received as indemnification or advancement from such
other Enterprise. 
 Section 14.     Duration of Agreement. This Agreement shall continue until and
terminate upon the later of: (a) ten (10) years after the date that Indemnitee shall have ceased to serve as [both a director and] an officer of the Company and any other Enterprise for which

  
 10 

 
Indemnitee is or was serving at the request of the Company as a director, manager, partner, officer, employee, agent or trustee or (b) one (1) year after the final termination of any
Proceeding, including any appeal, then pending in respect of which Indemnitee is granted rights of indemnification or advancement hereunder and of any proceeding commenced by Indemnitee pursuant to Section 12 of this Agreement relating thereto.
This Agreement shall be binding upon the Company and its successors and assigns and shall inure to the benefit of Indemnitee and his or her heirs, executors and administrators. The Company shall require and cause any successor (whether direct or
indirect by purchase, merger, consolidation or otherwise) to all, substantially all or a substantial part, of the business and/or assets of the Company, by written agreement in form and substance satisfactory to Indemnitee, expressly to assume and
agree to perform this Agreement in the same manner and to the same extent that the Company would be required to perform if no such succession had taken place. 

Section 15.    Severability. If any provision or provisions of this Agreement shall be held to be invalid,
illegal or unenforceable for any reason whatsoever: (a) the validity, legality and enforceability of the remaining provisions of this Agreement (including, without limitation, each portion of any section of this Agreement containing any such
provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall not in any way be affected or impaired thereby and shall remain enforceable to the fullest extent permitted by law; (b) such
provision or provisions shall be deemed reformed to the extent necessary to conform to applicable law and to give the maximum effect to the intent of the parties hereto; and (c) to the fullest extent possible, the provisions of this Agreement
(including, without limitation, each portion of any section of this Agreement containing any such provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall be construed so as to give effect
to the intent manifested thereby. 
 Section 16.    Enforcement. 

(a)    The Company expressly confirms and agrees that it has entered into this Agreement and assumed the obligations
imposed on it hereby in order to induce Indemnitee to [serve or continue to serve] as [a director and] an officer of the Company, and the Company acknowledges that Indemnitee is relying upon this Agreement in serving as [a director
and] an officer of the Company. 
 (b)    This Agreement constitutes the entire agreement between the parties hereto
with respect to the subject matter hereof and supersedes all prior agreements and understandings, oral, written and implied, between the parties hereto with respect to the subject matter hereof; provided, however, that this Agreement
is a supplement to and in furtherance of the Charter, the Bylaws and applicable law, and shall not be deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder. 

Section 17.    Modification and Waiver. No supplement, modification or amendment, or waiver of any provision,
of this Agreement shall be binding unless executed in writing by the parties thereto. No waiver of any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other provisions of this Agreement nor shall any waiver
constitute a continuing waiver. No supplement, modification or amendment of this Agreement or of any provision hereof shall limit or restrict any right of Indemnitee under this Agreement in respect of any action taken or omitted by such Indemnitee
prior to such supplement, modification or amendment. 

  
 11 

 Section 18.    Notice by Indemnitee. Indemnitee agrees
promptly to notify the Company in writing upon being served with any summons, citation, subpoena, complaint, indictment, information or other document relating to any Proceeding or matter which may be subject to indemnification, reimbursement or
advancement as provided hereunder. The failure of Indemnitee to so notify the Company shall not relieve the Company of any obligation which it may have to Indemnitee under this Agreement or otherwise. 

Section 19.    Notices. All notices, requests, demands and other communications under this Agreement shall be
in writing and shall be deemed to have been duly given if (a) delivered by hand and receipted for by the party to whom said notice or other communication shall have been directed; (b) mailed by certified or registered mail with postage
prepaid, on the third business day after the date on which it is so mailed; (c) mailed by reputable overnight courier and receipted for by the party to whom said notice or other communication shall have been directed; or (d) sent by
facsimile transmission, with receipt of oral confirmation that such transmission has been received: 
 (i)    If to
Indemnitee, at such address as Indemnitee shall provide to the Company. 
 (ii)    If to the Company to: 

Dynatrace, Inc. 
 1601 Trapelo
Road, Suite 116 
 Waltham, MA 02451 

Attention: General Counsel 
 or to any other
address as may have been furnished to Indemnitee by the Company. 
 Section 20.    Contribution. To the
fullest extent permissible under applicable law, if the indemnification provided for in this Agreement is unavailable to Indemnitee for any reason whatsoever, the Company, in lieu of indemnifying Indemnitee, shall contribute to the amount incurred
by Indemnitee, whether for judgments, fines, penalties, excise taxes, amounts paid or to be paid in settlement and/or for Expenses, in connection with any Proceeding in such proportion as is deemed fair and reasonable in light of all of the
circumstances in order to reflect (i) the relative benefits received by the Company and Indemnitee in connection with the event(s) and/or transaction(s) giving rise to such Proceeding; and/or (ii) the relative fault of the Company (and its
directors, officers, employees and agents) and Indemnitee in connection with such event(s) and/or transactions. 

Section 21.    Internal Revenue Code Section 409A. The Company intends for this Agreement
to comply with the Indemnification exception under Section 1.409A-1(b)(10) of the regulations promulgated under the Internal Revenue Code of 1986, as amended (the “Code”), which provides
that indemnification of, or the purchase of an insurance policy providing for 

  
 12 

 
payments of, all or part of the expenses incurred or damages paid or payable by Indemnitee with respect to a bona fide claim against Indemnitee or the Company do not provide for a deferral of
compensation, subject to Section 409A of the Code, where such claim is based on actions or failures to act by Indemnitee in his or her capacity as a service provider of the Company. The parties intend that this Agreement be interpreted and
construed with such intent. 
 Section 22.    Applicable Law and Consent to Jurisdiction. This Agreement and
the legal relations among the parties shall be governed by, and construed and enforced in accordance with, the laws of the State of Delaware, without regard to its conflict of laws rules. Except with respect to any arbitration commenced by
Indemnitee pursuant to Section 12(a) of this Agreement, the Company and Indemnitee hereby irrevocably and unconditionally (i) agree that any action or proceeding arising out of or in connection with this Agreement shall be brought only in
the Delaware Court, and not in any other state or federal court in the United States of America or any court in any other country; (ii) consent to submit to the exclusive jurisdiction of the Delaware Court for purposes of any action or
proceeding arising out of or in connection with this Agreement; (iii) consent to service of process at the address set forth in Section 19 of this Agreement with the same legal force and validity as if served upon such party personally
within the State of Delaware; (iv) waive any objection to the laying of venue of any such action or proceeding in the Delaware Court; and (v) waive, and agree not to plead or to make, any claim that any such action or proceeding brought in
the Delaware Court has been brought in an improper or inconvenient forum. 
 Section 23.    Headings. The
headings of the paragraphs of this Agreement are inserted for convenience only and shall not be deemed to constitute part of this Agreement or to affect the construction thereof. 

Section 24.    Identical Counterparts. This Agreement may be executed in one or more counterparts, each of
which shall for all purposes be deemed to be an original but all of which together shall constitute one and the same Agreement. Only one such counterpart signed by the party against whom enforceability is sought needs to be produced to evidence the
existence of this Agreement. 
 [Remainder of Page Intentionally Left Blank] 

  
 13 

 IN WITNESS WHEREOF, the parties have caused this Agreement to be signed as of the day and
year first above written. 
  

			
	DYNATRACE, INC.

 
			
		
	By:	 	  

	Name:	 	
	Title:	 	

 
			
	
	  

	[Name of Indemnitee]EX-10.13

 Exhibit 10.13 

TAX MATTERS AGREEMENT 
 by and
between 
 DYNATRACE HOLDINGS, LLC, 

and 
 COMPUWARE SOFTWARE GROUP LLC

 Dated as of July [●], 2019 
  

 TABLE OF CONTENTS 
  

							
	 	 	 	  	 Page
	 
	ARTICLE I	  

	
	DEFINITIONS AND INTERPRETATION	  

			
	 Section 1.1
	 	Definitions	  	 	4	 
	 Section 1.2
	 	References; Interpretation	  	 	11	 
	 Section 1.3
	 	Effective Time	  	 	11	 
	
	ARTICLE II	  

	
	PREPARATION AND FILING OF TAX RETURNS	  

			
	 Section 2.1
	 	Responsibility of Dynatrace and Mainframe to Prepare and File Tax Returns	  	 	11	 
	 Section 2.2
	 	Tax Return Review Rights	  	 	12	 
	 Section 2.3
	 	Time of Filing Tax Returns	  	 	13	 
	 Section 2.4
	 	Costs and Expenses	  	 	13	 
	 Section 2.5
	 	Section 336(e) Elections	  	 	13	 
	
	ARTICLE III	  

	
	RESPONSIBILITY FOR PAYMENT OF TAXES	  

			
	 Section 3.1
	 	Responsibility for Payment of Taxes	  	 	14	 
	Section 3.2	 	Timing of Payments of Taxes	  	 	14	 
	Section 3.3	 	Notice	  	 	14	 
	Section 3.4	 	Audits	  	 	15	 
	Section 3.5	 	Mainframe Stub Period True-Up Payment	  	 	16	 
	
	ARTICLE IV	  

	
	REFUNDS, CARRYBACKS AND AMENDED TAX RETURNS	  

			
	 Section 4.1
	 	Refunds	  	 	18	 
	Section 4.2	 	Carrybacks	  	 	18	 
	Section 4.3	 	Amended Tax Returns	  	 	18	 
	
	ARTICLE V	  

	
	INDEMNIFICATION	  

			
	 Section 5.1
	 	Indemnification Obligations of Dynatrace	  	 	19	 
	 Section 5.2
	 	Indemnification Obligations of Mainframe	  	 	19	 
	
	ARTICLE VI	  

	
	PAYMENTS	  

			
	 Section 6.1
	 	Payments	  	 	19	 
	 Section 6.2
	 	Payments Net of Tax Benefit Actually Realized and Tax Cost	  	 	19	 

							
	ARTICLE VII	  

	
	COOPERATION AND EXCHANGE OF INFORMATION	  

			
	 Section 7.1
	 	Cooperation and Exchange of Information	  	 	20	 
	 Section 7.2
	 	Retention of Records	  	 	20	 
	
	ARTICLE VIII	  

	
	ALLOCATION OF TAX ATTRIBUTES AND OTHER TAX MATTERS	  

			
	 Section 8.1
	 	Allocation of Tax Attributes	  	 	21	 
	 Section 8.2
	 	Allocation of Tax Items	  	 	21	 
	
	ARTICLE IX	  

	
	DISPUTE RESOLUTION	  

			
	 Section 9.1
	 	Negotiation	  	 	22	 
	 Section 9.2
	 	Continuity of Performance	  	 	22	 
	
	ARTICLE X	  

	
	MISCELLANEOUS	  

			
	 Section 10.1
	 	Counterparts	  	 	22	 
	 Section 10.2
	 	Survival	  	 	22	 
	 Section 10.3
	 	Notices	  	 	22	 
	 Section 10.4
	 	Waivers	  	 	23	 
	 Section 10.5
	 	Assignment	  	 	23	 
	 Section 10.6
	 	Successors and Assigns	  	 	23	 
	 Section 10.7
	 	Termination and Amendment	  	 	23	 
	 Section 10.8
	 	Subsidiaries	  	 	23	 
	 Section 10.9
	 	Third Party Beneficiaries	  	 	23	 
	 Section 10.10
	 	Title and Headings	  	 	24	 
	 Section 10.11
	 	Specific Performance	  	 	24	 
	 Section 10.12
	 	Governing Law	  	 	24	 
	 Section 10.13
	 	Consent to Jurisdiction	  	 	24	 
	 Section 10.14
	 	Waiver of Jury Trial	  	 	24	 
	 Section 10.15
	 	Force Majeure	  	 	25	 
	 Section 10.16
	 	Interpretation	  	 	25	 
	 Section 10.17
	 	Changes in Law	  	 	25	 
	 Section 10.18
	 	Severability	  	 	25	 
	 Section 10.19
	 	Tax Sharing Agreements	  	 	25	 
	 Section 10.20
	 	Exclusivity	  	 	25	 
	 Section 10.21
	 	Waivers	  	 	26	 
	 Section 10.22
	 	No Duplication; No Double Recovery	  	 	26	 
	 Section 10.23
	 	Confidentiality	  	 	26	 

 TAX MATTERS AGREEMENT 

THIS TAX MATTERS AGREEMENT (this “Agreement”) is made and entered into as of the day of [●], 2019, by and between
Dynatrace Holdings, LLC, a Delaware limited liability company (“Dynatrace”), and Compuware Software Group LLC, a Delaware limited liability company (“Mainframe”). Each of Dynatrace and Mainframe is sometimes
referred to herein as a “Party” and, collectively, as the “Parties.” 
 W I T N
E S S E T H: 
 WHEREAS, in connection with the Distribution (as defined herein), the
Parties desire to set forth their agreement as to the rights and obligations with respect to handling and allocating Taxes of the Parties and certain related matters. 

NOW, THEREFORE, in consideration of the foregoing and the terms, conditions, covenants and provisions of this Agreement, each of the Parties
mutually covenant and agree as follows: 
 ARTICLE I 

DEFINITIONS AND INTERPRETATION 

Section 1.1    Definitions. As used in this Agreement, the following terms shall have the following meanings:

 (1)    “Affiliate” means a Person that directly, or indirectly, through one or more intermediaries,
controls, or is controlled by, or is under common control with, a specified Person. A Person shall be deemed to control another Person if such first Person possesses, directly or indirectly, the power to direct, or cause the direction of, the
management and policies of such other Person, whether through the ownership of voting securities, by contract or otherwise. For purposes hereof, none of the Parties or their respective Subsidiaries shall be considered an “Affiliate” of the
other Party or their respective Subsidiaries (determined on the same basis). 
 (2)    “Affiliated
Group” means any affiliated group as defined in Section 1504 of the Code (or any analogous combined, consolidated or unitary group defined under state, local or non-U.S. Income Tax Law). 

(3)    “Agreement” has the meaning set forth in the preamble hereto. 

(4)    “Agreement Dispute” has the meaning set forth in Section 9.1. 

(5)     “Audit” means any audit, assessment of Taxes, other examination by or on behalf of any Taxing
Authority (including notices), proceeding, or appeal of such a proceeding relating to Taxes, whether administrative or judicial, including proceedings relating to competent authority determinations initiated by a Party or any of its Subsidiaries.

 (6)    “Audit Management Party” means the Party responsible for administering and controlling an
Audit pursuant to Section 3.4(a)(i) or 3.4(a)(ii). 

  
 4 

 (7)    “Business Day” means any day other than a
Saturday, Sunday or a day on which banks are required to be closed in New York, New York. 

(8)    “Code” means the Internal Revenue Code of 1986, as amended. 

(9)    “Combined Income Tax Return” means any U.S. federal, state, local or non-U.S. consolidated, combined, unitary or similar Income Tax Return that actually includes, by election or otherwise, one or more members of the Dynatrace Group together with one or more members of the Mainframe
Group, for a Pre-Distribution Tax Period or a Straddle Period. 

(10)    “Combined Non-Income Tax Return” means any U.S. federal,
state, local or non-U.S. consolidated, combined, unitary or similar Tax Return that is not an Income Tax Return and that actually includes, by election or otherwise, one or more members of the Dynatrace Group
together with one or more members of the Mainframe Group, for a Pre-Distribution Tax Period or a Straddle Period. 

(11)    “Confidential Information” means all information of a confidential or proprietary nature (whether
or not specifically labeled or identified as “confidential”), in any form or medium, that relates to the business, products, financial condition, services, or research or development of either Party (including its Affiliates) or its
suppliers, distributors, customers, partners, independent contractors or other business relations. Confidential Information includes, but is not limited to, the following: (i) internal business and financial information (including information
relating to strategic and staffing plans and practices, business, finances, training, marketing, promotional and sales plans and practices, cost, rate and pricing structures and accounting and business methods); (ii) identities of, individual
requirements of, specific contractual arrangements with, and information about, either Party’s suppliers, distributors, customers, partners, independent contractors or other business relations and their confidential information;
(iii) trade secrets, know-how, compilations of data and analyses, techniques, systems, formulae, recipes, research, records, reports, manuals, documentation, models, data and databases relating thereto;
(iv) inventions, innovations, improvements, developments, methods, designs, analyses, drawings, reports and all similar or related information (whether or not patentable); and (v) other intellectual property rights. Notwithstanding the
foregoing, “Confidential Information” does not include (a) information that either Party can demonstrate was or has become generally available to the public other than as a result of disclosure by such Party or its Affiliates in
breach of this Agreement, (b) information that is disclosed to a Party or its Affiliates, other than under an obligation of confidentiality, by a third party who, to the knowledge of such Party or its Affiliates, had no obligation not to
disclose such information to others or (c) information that is independently developed after the date hereof by a Party or its Affiliates without the use of the other Party’s or its Affiliates’ Confidential Information. 

(12)    “Distribution” means the Mainframe Spin, as defined in, and effected pursuant to the terms of,
the Structuring Agreement. 
 (13)    “Distribution Date” means the date on which the Distribution is
effected pursuant to the Structuring Agreement. 

  
 5 

 (14)    “Due Date” means the date (taking into account
all valid extensions) upon which a Tax Return is required to be filed with or Taxes are required to be paid to a Taxing Authority, whichever is applicable. 

(15)    “Dynatrace” has the meaning set forth in the preamble hereto. 

(16)    “Dynatrace Group” means Dynatrace and its Subsidiaries immediately after the Distribution. 

(17)    “Dynatrace IPO” means the initial public offering of the common stock of Dynatrace (including its
successor) as described in that certain Registration Statement on Form S-1 (SEC No. 333-232558), publicly filed by Dynatrace on July 5, 2019. 

(18)    “Dynatrace Portion” means, (i) with respect to any Foreign Tax Credit attributable to Taxes
paid by a member of the Mainframe Group, 0% of such Foreign Tax Credits and (ii) with respect to any Foreign Tax Credit attributable to Taxes paid by a member of the Dynatrace Group, 100% of such Foreign Tax Credits, other than any such Foreign
Tax Credits described in clause (ii) of the definition of “Mainframe Portion.” 

(19)    “Dynatrace Prepared Combined Tax Return” means a (i) any Combined Income Tax Return and
(ii) any Combined Non-Income Tax Return, which shall in each case exclude, for the avoidance of doubt, Mainframe Separate Tax Returns and Dynatrace Separate Tax Returns. 

(20)    “Dynatrace Separate Tax Returns” means any Tax Return required under applicable Law to be filed
by any member of the Dynatrace Group that does not include any member of the Mainframe Group, for a Pre-Distribution Tax Period or a Straddle Period. 

(21)    “Effective Time” means the time at which the Distribution becomes effective in accordance with
the Structuring Agreement. 
 (22)    “Estimated Mainframe FY 2020 Tax Amount” has the meaning set
forth in Section 3.5(a). 
 (23)    “Final Determination” means the final
resolution of liability for any Tax for any taxable period, by or as a result of: 
 (a)    a final decision, judgment,
decree or other order by any court of competent jurisdiction that can no longer be appealed to a court other than the Supreme Court of the United States; 

(b)    a final settlement with the IRS, a closing agreement or accepted offer in compromise under Sections 7121 or 7122 of
the Code, or a comparable agreement under the Laws of other jurisdictions, which resolves the liability for the Taxes addressed in such agreement for any taxable period; 

  
 6 

 (c)    any allowance of a refund or credit in respect of an overpayment
of Tax, but only after the expiration of all periods during which such refund or credit may be recovered by the jurisdiction imposing the Tax; or 

(d)    any other final disposition, including by reason of the expiration of the applicable statute of limitations. 

(24)    “Final Mainframe FY 2020 Tax Amount” has the meaning set forth in
Section 3.5(b). 
 (25)    “Foreign Tax Credit” means any credit against Taxes
described in Code Section 901 or any similar or analogous provision of U.S. state or U.S. local Law to the extent available to offset a Tax liability in a True-Up Tax Period. 

(26)    “Group” means the Dynatrace Group or the Mainframe Group, as applicable. 

(27)    “Income Tax Returns” mean all Tax Returns that relate to Income Taxes. 

(28)    “Income Taxes” mean all Taxes based upon, measured by, or calculated with respect to (i) net
income or profits (including, but not limited to, any capital gains, minimum tax or any Tax on items of tax preference, but not including sales, use, real, or personal property, gross or net receipts, value added, excise, leasing, transfer or
similar Taxes), or (ii) multiple bases (including, but not limited to, corporate franchise, doing business and occupation Taxes) if one or more bases upon which such Tax is determined is described in clause (a)(i) above. 

(29)    “Indemnified Party” means the Party that is or may be entitled pursuant to this Agreement to
receive any payments (including reimbursement for Taxes or costs and expenses) from another Party or Parties to this Agreement. 

(30)    “Indemnifying Party” means the Party that is or may be required pursuant to this Agreement to
make indemnification or other payments (including reimbursement for Taxes and costs and expenses) to another Party to this Agreement. 

(31)    “Intended Tax Treatment” means that the Distribution will be treated as a “disposition”
of the equity of Mainframe and its applicable Subsidiaries, in each case within the meaning of Treasury Regulations Section 1.336-1(b)(5). 

(32)    “IRS” means the United States Internal Revenue Service or any successor thereto, including, but
not limited to its agents, representatives, and attorneys. 
 (33)     “Law” means any U.S. or non-U.S. federal, national, supranational, state, provincial, local or similar statute, law, ordinance, regulation, rule, code, administrative pronouncement, order, requirement or rule of law (including common law),
or any income tax treaty. 
 (34)    “Mainframe” has the meaning set forth in the preamble hereto. 

  
 7 

 (35)    “Mainframe Estimated Tax Payments” means an
amount equal to $[●]. 
 (36)    “Mainframe Group” means Mainframe and its Subsidiaries
immediately after the Distribution. 
 (37)    “Mainframe Portion” means, (i) with respect to any
Foreign Tax Credit attributable to Taxes paid by a member of the Mainframe Group, 100% of such Foreign Tax Credits and (ii) with respect to any Foreign Tax Credit attributable to Taxes paid by a member of the Dynatrace Group, an amount equal to
the sum of (A) twenty-one percent (21%) of the aggregate amount of taxable income from sources without the United States (within the meaning of Code Section 904) recognized by a member of the
Mainframe Group in a True-Up Tax Period and (B) twenty-one percent (21%) of one-third (1/3) of the aggregate amount of
taxable income of the Dynatrace Group and the Mainframe Group from sources within the United States treated as taxable income from sources without the United States pursuant to Code Section 904(g) in a
True-Up Tax Period; provided, for the avoidance of doubt, that in no event shall the amount described in this clause (ii) exceed (A) 100% of the Foreign Tax Credits attributable to Taxes
described in Code Section 901(b)(1) paid by a member of the Dynatrace Group or (B) the amount of the applicable liability for Taxes attributable to the Mainframe Group in accordance with Section 3.5(c) (determined
without regard to any Foreign Tax Credits described in this clause (ii)). 
 (38)    “Mainframe Separate
Tax Returns” means any Tax Return required under applicable Law to be filed by any member of the Mainframe Group that does not include any member of the Dynatrace Group for a Pre-Distribution Tax
Period or a Straddle Period. 
 (39)    “Mainframe Valuation” means the value ascribed to the Mainframe
Group at the time of the Distribution, which valuation shall be delivered by Duff & Phelps (or such other nationally recognized valuation firm as mutually agreed by the Parties) as soon as reasonably practicable following the Distribution.

 (40)    “Negotiation Period” has the meaning set forth in Section 9.1.

 (41)    “Party” has the meaning set forth in the preamble hereto. 

(42)    “Person” means any natural person, firm, individual, corporation, business trust, joint venture,
association, company, limited liability company, partnership, or other organization or entity, whether incorporated or unincorporated, or any governmental entity. 

(43)    “Post-Distribution Tax Period” means a Tax period beginning and ending after the Distribution
Date. 

  
 8 

 (44)    “Post-Distribution Tax Return” means a Tax
Return with respect to a Post-Distribution Tax Period. 

(45)    “Pre-Distribution Tax Period” means a Tax period
beginning and ending on or before the Distribution Date. 
 (46)    “Preparing Party” means the Party
responsible for preparing a Tax Return under this Agreement. 
 (47)    “Preparation Standard” has the
meaning set forth in Section 2.1(a). 
 (48)    “Straddle Period” means a Tax
period beginning on or before the Distribution Date and ending after the Distribution Date. 

(49)    “Structuring Agreement” means that certain Master Structuring Agreement, dated as of the date
hereof, by and among Dynatrace, Mainframe and the other parties thereto (as it may be amended, modified or supplemented from time to time), together with the agreements, certificates and other instruments referred to therein. 

(50)    “Subsidiary” means, with respect to any Person: (a) if a corporation, a majority of the
total voting power of shares of stock entitled (without regard to the occurrence of any contingency) to vote in the election of directors, managers, or trustees thereof is at the time owned or Controlled, directly or indirectly, by that Person or
one or more of the other Subsidiaries of that Person or a combination thereof; or (b) if a limited liability company, partnership, association, or other business entity (other than a corporation), a majority of the membership, partnership or
other similar equity interests thereof is at the time held or Controlled, directly or indirectly, by that Person or one or more Subsidiaries of that Person or a combination thereof. For purposes of clause (b) above, a Person or Persons will be
deemed to hold a majority equity interest in a business entity (other than a corporation) if such Person or Persons (i) is allocated a majority of such business entity’s gains or losses or (ii) is the managing director or general
partner of such business entity. The term “Subsidiary” includes all Subsidiaries of such Subsidiary. 

(51)    “Tax” or “Taxes” means (i) all taxes, charges, fees, imposts, levies or
other assessments, including all net income, gross receipts, capital, sales, use, gains, ad valorem, value added, transfer, franchise, profits, inventory, capital stock, license, withholding, payroll, employment, social security, unemployment,
excise, severance, stamp, occupation, property and estimated taxes, custom duties, fees, assessments and charges of any kind whatsoever, and (ii) liability for the payment of any amount of the type described in clause (i) above arising as
a result of being (or having been) a member of any group or being (or having been) included or required to be included in any Tax Return related thereto. Whenever the term “Tax” or “Taxes” is used it shall include penalties,
fines, additions to tax and interest thereon. 
 (52)    “Tax Attributes” mean for U.S. federal, state,
local, and non-U.S. Income Tax purposes, earnings and profits, tax basis, net operating and capital loss carryovers or carrybacks, alternative minimum Tax credit carryovers or carrybacks, general business
credit carryovers or carrybacks, income tax credits or credits against income tax, disqualified interest and excess limitation carryovers or carrybacks, overall foreign losses, research and experimentation credit

  
 9 

 
base periods, and all other items that are determined or computed on an affiliated group basis (as defined in Section 1504(a) of the Code determined without regard to the exclusion contained
in Section 1504(b)(3) of the Code), or similar Tax items determined under applicable Tax law. 

(53)    “Tax Benefit Actually Realized” means, with respect to a Party and its Subsidiaries, a reduction
in the amount of Taxes that are required to be paid or an increase in refund due, whether resulting from a deduction, from reduced gain or increased loss from disposition of an asset, or otherwise, such reduction or increase in refund due determined
on an “actually realized” basis. For purposes of this definition, a Party or its Subsidiaries will be deemed to have “actually realized” such reduction or increase in refund due at the time the amount of Taxes such Party or any
of its Subsidiaries is required to pay is reduced or the amount of any refund due is increased. The amount of any Tax Benefit Actually Realized shall be computed on a “with and without” basis. For the avoidance of doubt, a “Tax
Benefit Actually Realized” shall not include a reduction in the amount of Taxes that are required to be paid or an increase in refund, in each case attributable to transactions undertaken in connection with the Dynatrace IPO (rather than
attributable a claim giving rise to a payment pursuant to this Agreement). 
 (54)    “Tax Package”
means Tax data and information relating to the operations of Mainframe and/or its Subsidiaries that is reasonably necessary to prepare and file any Combined Income Tax Return or any Combined Non-Income Tax
Return. 
 (55)    “Tax Returns” mean any return, report, certificate, form or similar statement or
document (including any related or supporting information or schedule attached thereto and any information return, amended tax return, claim for refund, or declaration of estimated Tax) required to be supplied to, or filed with, a Taxing Authority
in connection with the determination, assessment or collection of any Tax or the administration of any Laws, regulations, or administrative requirements relating to any Taxes. 

(56)    “Taxing Authority” means any governmental authority or any subdivision, agency, commission, or
authority thereof or any quasi-governmental or private body having jurisdiction over the assessment, determination, collection, or imposition of any Tax (including the IRS). 

(57)    “Treasury Regulations” mean the income tax and administrative regulations promulgated from time
to time under the Code, as in effect for the relevant Tax Period. 

(58)    “True-Up Tax Period” means any Straddle Period and any Pre-Distribution Tax Period that begins on or after April 1, 2019. 

(59)    “U.S. Legacy Tax Liability” means any Tax imposed by the United States or any political
subdivision thereof (including any U.S. state or locality), in each case arising with respect to a taxable period ending on or before March 31, 2015. 

(60)    “U.S. Legacy Tax Return” means any Tax Return with respect to U.S. Legacy Tax Liabilities. 

  
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 Section 1.2    References; Interpretation. Terms not
otherwise defined herein shall have the meaning ascribed to them in the Structuring Agreement. References in this Agreement to any gender include references to all genders, and references to the singular include references to the plural and vice
versa. Unless the context otherwise requires, the words “include”, “includes”, and “including” when used in this Agreement shall be deemed to be followed by the phrase “without limitation”. Unless the context
otherwise requires, references in this Agreement to Articles and Sections shall be deemed references to Articles and Sections of this Agreement. Unless the context otherwise requires, the words “hereof”, “hereby”, and
“herein” and words of similar meaning when used in this Agreement refer to this Agreement in its entirety and not to any particular Article, Section or provision of this Agreement. Unless the context otherwise requires, the word
“stock” or “shares” refers to any equity interests of the applicable entity for U.S. federal income tax purposes and any references to a Person include a reference to any successor to such Person. 

Section 1.3    Effective Time. Notwithstanding that certain interrelated and intermediate internal
transactions must be given effect prior to the Distribution, the agreements contained herein, including, but not limited to, the manner in which Taxes are shared amongst the Parties, shall be effective no earlier than and only upon the Effective
Time. 
 ARTICLE II 

PREPARATION AND FILING OF TAX RETURNS 

Section 2.1    Responsibility of Dynatrace and Mainframe to Prepare and File Tax Returns. 

(a)    General. 

(i)    To the extent not previously filed, and subject to the rights and obligations of each of the Parties set forth
herein, Dynatrace shall prepare or cause to be prepared all Combined Income Tax Returns, Combined Non-Income Tax Returns, and Dynatrace Separate Tax Returns. Dynatrace shall file or cause to be filed all such
Tax Returns with the applicable Taxing Authority to the extent a member of the Dynatrace Group is responsible under applicable Law for filing such Tax Returns, and Mainframe shall cooperate (or cause its Subsidiaries to cooperate) in the filing of
such Tax Returns including to the extent a member of the Mainframe Group is responsible for filing such Tax Returns under applicable Law. 

(ii)    To the extent not previously filed, and subject to the rights and obligations of each of the Parties set forth
herein, Mainframe shall prepare or cause to be prepared all Mainframe Separate Tax Returns. Mainframe shall file or cause to be filed all such Tax Returns with the applicable Taxing Authority to the extent a member of the Mainframe Group is
responsible under applicable Law for filing such Tax Returns, and Dynatrace shall cooperate (or cause its Subsidiaries to cooperate) in the filing of such Tax Returns including to the extent a member of the Dynatrace Group is responsible for filing
such Tax Returns under applicable Law. 

  
 11 

 (iii)    All Tax Returns described in this
Section 2.1(a) shall be prepared in a manner consistent with the past practice of Dynatrace and its Affiliates and Mainframe and its Affiliates, as applicable (unless otherwise required by applicable Law), and except as
required by a Final Determination, the Intended Tax Treatment, the Mainframe Valuation and otherwise in a manner consistent with this Agreement (the “Preparation Standard”). 

(b)    Tax Package. To the extent not previously provided, Mainframe shall (at its own cost and expense), to the
extent that a Dynatrace Prepared Combined Tax Returns includes items of any member of the Mainframe Group, prepare and provide or cause to be prepared and provided to Dynatrace a Tax Package relating to such Tax Return. Such Tax Package shall be
provided in a timely manner but in any event within forty-five (45) days of being requested by Dynatrace in writing. In the event Mainframe does not fulfill its obligations pursuant to this Section 2.1(b), Dynatrace
shall be entitled (upon ten (10) days’ prior written notice to Mainframe, provided that Mainframe has not fulfilled its obligations by the end of such period), at the sole cost and expense of the Mainframe Group, to prepare or cause to be
prepared the information required to be included in the Tax Package for purposes of preparing any such Tax Returns, and Mainframe shall cooperate with Dynatrace in providing all relevant information in accordance with
Section 7.1. 
 Section 2.2    Tax Return Review Rights. 

(a)    Dynatrace shall deliver to Mainframe a draft of any Dynatrace Prepared Combined Tax Return no later than thirty
(30) days (reduced to twenty (20) days in the case of a state or local Tax Return) prior to the Due Date thereof. Dynatrace shall provide Mainframe and its representatives with access to any and all data and information reasonably
necessary for its review of all such Tax Returns to the extent reasonably requested by Mainframe in writing. Subject to the preceding sentence, no later than ten (10) days (reduced to five (5) days in the case of a state or local Tax
Return) after receipt of such Tax Returns, Mainframe shall have a right to object to such Dynatrace Prepared Combined Tax Return (or items with respect thereto) by written notice to Dynatrace, which written notice shall contain such disputed item
(or items) and the basis for its objection in reasonable detail. 
 (b)    If Mainframe does not object by proper
written notice within the time period described, such Tax Return shall be deemed to have been accepted and agreed upon, and to be final and conclusive, for purposes of this Section 2.2. If Mainframe does object by proper
written notice within such applicable time period, Dynatrace shall reflect Mainframe’s reasonable comments on such Tax Return; provided, however, that Dynatrace shall not be required to reflect comments to the extent such comments
are inconsistent with the Preparation Standard or if Dynatrace determines in good faith such comments do not reflect a position “more likely than not” to be sustained. The Parties shall act in good faith to resolve any such dispute as
promptly as practicable. If the Parties have not reached a final resolution with respect to all disputed items for which proper written notice was given within ten (10) days (or five (5) days in the case of a state or local Tax Return)
prior to the Due Date for such Tax Return, then any disputed issues shall be submitted to a “Big Four Accounting Firm” or other nationally recognized accounting firm (excluding any firm involved in preparing such Tax Return) mutually
agreed by the Parties for a final binding resolution. If such accounting firm has not reached a decision by the Due 

  
 12 

 
Date, such Tax Return shall be filed as prepared by Dynatrace (with any agreed changes), and the Parties shall cooperate to file an amended Tax Return (at Dynatrace’s expense) if the
accounting firm resolves the dispute in Mainframe’s favor. 
 Section 2.3    Time of Filing Tax
Returns. Each Tax Return required to be filed under this Article II shall be filed on or prior to the Due Date for such Tax Return by the Party responsible for filing such Tax Return hereunder. 

Section 2.4    Costs and Expenses. The party responsible for preparing any Tax Return or Tax Package under
Section 2.1, 2.2, or 2.3 shall be responsible for the costs and expenses associated with preparing such Tax Return or Tax Package, except as otherwise specified in this Article II. 

Section 2.5    Section 336(e) Elections. 

(a)    Dynatrace and Mainframe (and their respective Affiliates, as applicable) shall make an election under
Section 336(e) of the Code (and any similar election under state or local law) with respect to Mainframe and its Subsidiaries, as applicable, as a result of the “qualified stock disposition” (as defined in Treasury Regulations Section 1.336-1(b)(6)) pursuant to the Distribution in accordance with Treasury Regulations Section 1.336-2(h) and (j) (and any applicable provisions under
state and local law) and shall cooperate in the timely completion and/or filings of such elections and any related filings or procedures (including filing or amending any Tax Returns to implement an election that becomes effective). This
Section 2.5 is intended to constitute a binding, written agreement to make an election under Section 336(e) of the Code with respect to the Distribution. 

(b)    Within one hundred and twenty (120) days following the Distribution, Mainframe shall prepare and deliver to
Dynatrace an allocation of the relevant “aggregate deemed asset disposition price” as determined under Treasury Regulations Section 1.336-3 among the assets of Mainframe and its applicable
Subsidiaries as of the Effective Time for U.S. federal (and applicable state and local) income tax purposes, and, to the extent required by applicable Law, for non-U.S. Tax purposes (the “Allocation
Statement”). 
 (c)    If, within thirty (30) days after the delivery of the Allocation Statement,
Dynatrace notifies Mainframe that Dynatrace objects to the allocation set forth in the Allocation Statement (which notice shall specify in reasonable detail the items in dispute), Mainframe and Dynatrace shall seek in good faith to resolve such
dispute within thirty (30) days (or such longer period as they may mutually agree). In the event that Mainframe and Dynatrace are unable to resolve such dispute within thirty (30) days (or such longer period as they may mutually agree),
Mainframe and Dynatrace shall jointly retain, and cooperate in good faith with a “Big Four Accounting Firm” or other nationally recognized accounting firm to resolve the disputed items. Upon resolution of the disputed items, the allocation
reflected in the Allocation Statement shall be adjusted to reflect such resolution. The fees and expenses of the accounting firm shall be paid by Mainframe and Dynatrace in inverse proportion as they may each prevail on matters resolved by the
accounting firm, which proportionate allocations shall also be determined by the accounting firm at the time the determination of the accounting firm is rendered on the merits of the matters submitted. In the event that Dynatrace notifies Mainframe
in writing that it accepts 

  
 13 

 
the Allocation Statement, or does not notify Mainframe in writing of any objections to the Allocation Statement during such thirty (30) day period (or such longer period as they may mutually
agree), Dynatrace shall be considered to have accepted the accuracy of the Allocation Statement delivered by Mainframe and the Allocation Statement shall be deemed final. Any adjustments to the aggregate deemed asset disposition price shall be
reflected in the Allocation Statement in a manner consistent with applicable Tax Law as mutually agreed by the Parties (it being understood that no Party will unreasonably withhold, condition or delay such agreement). 

(d)    The Parties shall file all Tax Returns in a manner consistent with the Allocation Statement, and no Party shall
take any position in any Tax forum that is inconsistent with the Allocation Statement except to the extent required pursuant to a Final Determination. 

ARTICLE III 

RESPONSIBILITY FOR PAYMENT OF TAXES 

Section 3.1    Responsibility for Payment of Taxes. Except as otherwise provided in this Agreement and subject
to Section 3.5, without duplication: (a) Dynatrace shall have responsibility for (i) all Taxes shown on any Combined Income Tax Return or Combined Non-Income Tax Return,
(ii) all Taxes shown on any Dynatrace Separate Tax Return and (iii) two-thirds (2/3) of any Taxes shown on any U.S. Legacy Tax Return, in each case including, without limitation, any additional Taxes
payable with respect to any such Tax Return (including such Taxes payable in connection with any Audit); provided, for the avoidance of doubt, that Dynatrace shall not be responsible for Taxes described in clause (b)(ii), below, and
(b) Mainframe shall have responsibility for (i) all Taxes shown on any Mainframe Separate Tax Return and (ii) one-third (1/3) of any Taxes shown on any U.S. Legacy Tax Return, including, without
limitation, any additional Taxes payable with respect to any such Tax Return (including such Taxes payable in connection with any Audit); provided, for the avoidance of doubt, that Mainframe shall not be responsible for Taxes described in
clause (a)(iii), above. If any Party responsible for the payment of Taxes under this Article III is not the Party responsible for the payment of such Taxes under applicable Law, such Party shall timely pay (or cause to be paid) to the
Party responsible under applicable Law the Taxes for which it is responsible, as described in this Section 3.1, and the Party responsible for paying such Tax shall timely pay (or cause to be paid) over amounts received to
the appropriate Taxing Authority. 
 Section 3.2    Timing of Payments of Taxes. All Taxes required to be
paid or caused to be paid by a Party to a Taxing Authority pursuant to this Article III shall be paid or caused to be paid by such Party on or prior to the Due Date of such Taxes. All amounts required to be paid by one Party to another Party
pursuant to this Article III shall be paid or caused to be paid by such first Party to such other Party in accordance with Article VI. 

Section 3.3    Notice. Within twenty (20) Business Days after a Party or any of its Affiliates receives a
written notice from a Taxing Authority of the existence of an Audit that may require indemnification pursuant to this Agreement, that Party shall notify the other Party of such receipt in writing and deliver such notice to the other Party via e-mail. The failure of one Party to notify the other Party of an Audit shall not relieve such other Party of any liability and/or obligation that it may have under this Agreement, except to the extent (and then only
to the extent) that the Indemnifying Party’s rights under this Agreement are materially prejudiced by such failure.  

  
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 Section 3.4    Audits. 

(a)    Determination of Administering Party. 

(i)    Subject to Sections 3.4(b) and 3.4(c), Dynatrace and its Subsidiaries shall administer and
control all Audits of Combined Income Tax Returns and Combined Non-Income Tax Returns. 

(ii)    Subject to Section 3.4(a)(iii), audits of Mainframe Separate Tax Returns, Dynatrace
Separate Tax Returns and Post-Distribution Tax Returns shall be administered and controlled by the Party and its Subsidiaries that would be primarily liable under applicable Law to pay to the applicable Taxing Authority the Taxes resulting from such
Audits. Audits of Post-Distribution Tax Returns shall not be subject to this Agreement. 
 (iii)    Notwithstanding
Section 3.4(a)(ii) or anything herein to the contrary, audits of U.S. Legacy Tax Returns shall be administered and controlled by Dynatrace, and the costs and expenses arising with respect to such Audits shall be paid one-third (1/3) by Mainframe and two-thirds (2/3) by Dynatrace. 

(b)    Administration and Control; Cooperation. The Audit Management Party must obtain the prior consent of the non-controlling Party (the “Non-Managing Party”), such consent not to be unreasonably withheld, conditioned or delayed, prior to contesting, litigating,
compromising or settling any Audit related to an adjustment which the Non-Managing Party would reasonably be expected to become liable to make any indemnification payment under this Agreement. Unless waived by
the Parties in writing, in connection with any potential adjustment in an Audit as a result of which adjustment the Non-Managing Party would reasonably be expected to become liable to make any indemnification
payment under this Agreement to the Audit Management Party: (i) the Audit Management Party shall keep the Non-Audit Management Party informed in a timely manner of all material actions taken or proposed
to be taken by the Audit Management Party with respect to such potential adjustment in such Audit; (ii) the Audit Management Party shall provide the Non-Managing Party copies of any written materials
relating to such potential adjustment in such Audit received from any Taxing Authority; (iii) the Audit Management Party shall timely provide the Non-Managing Party with copies of any correspondence or
filings submitted to any Taxing Authority or judicial authority in connection with such potential adjustment in such Audit; (iv) the Audit Management Party shall consult with the Non-Managing Party
(including, without limitation, regarding the use of outside advisors to assist with the Audit) and offer the Non-Managing Party a reasonable opportunity to comment before submitting to the applicable Taxing
Authority any written materials prepared or furnished in connection with such potential adjustment in such Audit; and (v) the Audit Management Party shall defend such Audit diligently and in good faith. Unless waived by the Non-Managing Party in writing, the Audit Management Party shall provide the Non-Managing Party with written notice reasonably in advance of, and the Non-Managing Party shall have the right to attend, any formally scheduled meetings with Taxing Authorities or hearings or proceedings before any judicial authorities in connection with any such potential adjustment.

  
 15 

 (c)    Power of Attorney/Officer Signature. Each Party hereby
appoints (and shall cause its Subsidiaries to appoint) the Audit Management Party (and its designated representatives) as its agent and attorney-in-fact to take the
actions the Audit Management Party deems necessary or appropriate to implement the responsibilities of the Audit Management Party under this Agreement. Each Party also shall (or shall cause its Subsidiaries to) execute and deliver to the Audit
Management Party a power of attorney, and such other documents relating to the matters set forth herein as are reasonably requested from time to time by the Audit Management Party (or its designee). 

Section 3.5    Mainframe Stub Period True-Up Payment. 

(a)    Notwithstanding the foregoing or anything herein to the contrary, within sixty (60) days following the filing
of the Combined Income Tax Return that is the U.S. federal income Tax Return of the Dynatrace Group for the taxable year that includes the Distribution Date, Dynatrace shall prepare and deliver to Mainframe a calculation of the portion of the
aggregate Tax liability with respect to such U.S. federal income Tax Return, along with a calculation of the portion of the aggregate Tax liability with respect to any other Combined Income Tax Return, for a
True-Up Tax Period, in each case that is attributable to the Mainframe Group, calculated in accordance with Section 3.5(c) (the “Estimated Mainframe FY 2020 Tax
Amount”).
 (b)    If, within thirty (30) days after the delivery of the Estimated Mainframe FY 2020 Tax
Amount, Mainframe notifies Dynatrace in writing that Mainframe objects to the calculation of the Estimated Mainframe FY 2020 Tax Amount (which notice shall specify in reasonable detail the items in dispute), Mainframe and Dynatrace shall seek in
good faith to resolve such dispute within thirty (30) days (or such longer period as they may mutually agree). In the event that Mainframe and Dynatrace are unable to resolve such dispute within thirty (30) days (or such longer period as
they may mutually agree), Mainframe and Dynatrace shall jointly retain, and cooperate in good faith with a “Big Four Accounting Firm” or other nationally recognized accounting firm to resolve the disputed items. Upon resolution of the
disputed items, the calculation of the Estimated Mainframe FY 2020 Tax Amount shall be adjusted to reflect such resolution. The fees and expenses of the accounting firm shall be paid by Mainframe and Dynatrace in inverse proportion as they may each
prevail on matters resolved by the accounting firm, which proportionate allocations shall also be determined by the accounting firm at the time the determination of the accounting firm is rendered on the merits of the matters
submitted.    In the event that Mainframe notifies Dynatrace that it accepts the Estimated Mainframe FY 2020 Tax Amount, or does not notify the Dynatrace of any objections to the Estimated Mainframe FY 2020 Tax Amount during such
thirty (30) day period, Mainframe shall be considered to have accepted the accuracy of the Estimated Mainframe FY 2020 Tax Amount delivered by Dynatrace and it shall be deemed final. The Estimated Mainframe FY 2020 Tax Amount as finally
determined pursuant to this Section 3.5(b) shall be the “Final Mainframe FY 2020 Tax Amount.” 

  
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 (c)    For purposes of calculating the Estimated Mainframe FY 2020 Tax
Amount and the Final Mainframe FY 2020 Tax Amount, the amount of Taxes attributable to the Mainframe Group for any True-Up Tax Period shall be determined in a manner consistent with the past Tax Return filing
practices of the Dynatrace Group or Mainframe Group, as applicable, with respect to the relevant Tax Return (including any past accounting methods, elections and conventions). Without limiting the generality of the foregoing, the Parties
agree that the following rules and principles shall apply for purposes of determining the aggregate amount of liability for Taxes with respect to the applicable Tax Return and the portion of such liability attributable to the Dynatrace Group and the
Mainframe Group: 
 (i)    The amount of such liability for Taxes attributable to the Dynatrace Group and the Mainframe
Group (A) shall, subject to clause (B) and clause (C) below, be determined in a manner consistent with the principles of Section 1552(a)(1) of the Code and Treasury Regulations §§
1.1502-12 and 1.1552-1(a)(1)(ii), applied as if the applicable Combined Income Tax Return included two members: the Dynatrace Group and the Mainframe Group,
(B) with respect to the calculation of the liability for Taxes attributable to the Mainframe Group, shall take into account Tax Attributes generated by or arising with respect to the Mainframe Group and the Dynatrace Group that are available
under applicable Law to reduce or offset such liability; provided that in the case of any Foreign Tax Credits, only the Mainframe Portion of such Foreign Tax Credits shall be taken into account for purposes of this clause (B), and
(C) with respect to the calculation of the liability for Taxes attributable to the Dynatrace Group, shall take into account Tax Attributes generated by or arising with respect to the Dynatrace Group and the Mainframe Group that are available
under applicable Law to reduce or offset such liability; provided that in the case of any Foreign Tax Credits, only the Dynatrace Portion of such Foreign Tax Credits shall be taken into account for purposes of this clause (C). 

(ii)    In determining the aggregate amount of liability for Taxes with respect to the applicable Tax Return and the
portion of such liability attributable to the Mainframe Group and the Dynatrace Group for any True-Up Tax Period, (x) the Parties shall include the results from operations arising from the business
conducted by the Mainframe Group and the Dynatrace Group (or assets relating thereto) during such Tax Period without regard to whether such operations (or assets) were operated or owned by a member of the Mainframe Group or the Dynatrace Group prior
to the Distribution, and (y) such amounts shall be calculated without taking into account any Tax liability attributable to the Distribution, any transaction related thereto, or any cost and expense arising with respect to the Distribution or
such related transaction; provided that any acceleration of the time at which an item of taxable income, gain, loss, deduction or credit is recognized or otherwise taken into account for U.S. federal (or applicable state, local or non-U.S.) Tax purposes in connection with the Distribution, including, without limitation, any acceleration of the recognition of taxable income pursuant to Section 481 of the Code (or any similar state, local,
or non-U.S. Law), shall be treated as attributable to the Distribution for purposes of this clause (y) and accordingly shall be disregarded in determining the aggregate amount of liability for
Taxes with respect to the applicable Tax Return and the portion of such liability attributable to the Mainframe Group and the Dynatrace Group for any True-Up Tax Period. 

  
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 (d)    If the Final Mainframe FY 2020 Tax Amount exceeds the Mainframe
Estimated Tax Payments, Mainframe shall pay an amount equal to such excess by wire transfer of immediately available funds to Dynatrace within ten (10) days following the determination of the Final Mainframe FY 2020 Tax Amount pursuant to
Section 3.5(b). 
 (e)    If Mainframe Estimated Tax Payments exceed the Final Mainframe FY
2020 Tax Amount, Dynatrace shall pay an amount equal to such excess by wire transfer of immediately available funds to Mainframe within ten (10) days following the determination of the Final Mainframe FY 2020 Tax Amount pursuant to
Section 3.5(b). 
 ARTICLE IV 

REFUNDS, CARRYBACKS AND AMENDED TAX RETURNS 

Section 4.1    Refunds; Payments. 

(a)    Refunds. If any Party or its Affiliates receive any refunds in any Post-Distribution Tax Period (including a
credit or offset of Taxes actually utilized to decrease by use of the amount of such refund a Tax liability of a Party (as determined on a “with and without” basis)) that relate to Taxes of any member of the Dynatrace Group or the
Mainframe Group (or any Affiliated Group of which any of them was a member) for any Pre-Distribution Tax Period or the portion of any Straddle Period ending at the end of the
Pre-Distribution Period, such refund shall be allocated in the same manner as the underlying Tax is allocated pursuant to Section 3.1. 

(b)    Payments. Any refund or portion thereof to which a Party is entitled pursuant to this
Section 4.1 that is received or deemed to have been received as described herein by another Party, shall be paid by such other Party to such first Party in immediately available funds in accordance with Article VI.

 Section 4.2    Carrybacks. Mainframe agrees (and will cause its Subsidiaries) not to carry back any Tax
Attribute for any taxable period ending after the Distribution Date to a taxable period with respect to which a Combined Income Tax Return or Combined Non-Income Tax Return was filed, except as is required by
applicable Law; provided that where such Tax Attribute is so required by applicable Law to be carried back, Dynatrace shall reimburse Mainframe for any Tax Benefit Actually Realized with respect to such Tax Attribute. 

Section 4.3    Amended Tax Returns. 

(a)    Notwithstanding Sections 2.1 and 2.2, a Party or its Subsidiary that is entitled to file an
amended Tax Return for a Pre-Distribution Tax Period or a Straddle Period for members of its Group shall be permitted to prepare and file an amended Tax Return at its own cost and expense; provided,
however, that (i) such amended Tax Return shall be prepared in a manner consistent with the Preparation Standard; and (ii) if such amended Tax Return could result in the other Party becoming responsible for a payment of Taxes
(including pursuant to this Agreement), such amended Tax Return shall be permitted only if the prior written consent of such other Party 

  
 18 

 
is obtained. The consent of such other Party may be withheld in its sole discretion but shall be deemed to be obtained in the event that a Party or its Subsidiary is required to file an amended
Tax Return as a result of an Audit adjustment that arose in accordance with Article VII. 
 (b)    A Party or its
Subsidiary that is entitled to file an amended Tax Return for a Post-Distribution Tax Period shall be permitted to do so without the consent of any Party. 

(c)    A Party that is permitted (or whose Subsidiary is permitted) to file an amended Tax Return shall not be relieved of
any liability for payments pursuant to this Agreement notwithstanding that another Party consented thereto. 
 ARTICLE V 

INDEMNIFICATION 

Section 5.1    Indemnification Obligations of Dynatrace. Dynatrace shall indemnify Mainframe and its
Affiliates and hold the indemnified party harmless from and against (without duplication): 
 (a)    all Taxes and other
amounts for which the Dynatrace Group is responsible under this Agreement and any related Losses; and 
 (b)    all
Taxes and Losses attributable to a breach of any representation, covenant, or obligation of Dynatrace under this Agreement. 

Section 5.2    Indemnification Obligations of Mainframe. Mainframe shall indemnify Dynatrace and its
Affiliates and hold them harmless from and against (without duplication): 
 (a)    all Taxes and other amounts for
which the Mainframe Group is responsible under this Agreement and any related Losses; and 
 (b)    all Taxes and Losses
attributable to a breach of any representation, covenant or obligation of Mainframe under this Agreement. 
 ARTICLE VI 

PAYMENTS 

Section 6.1    Payments. In the event that an Indemnifying Party is required to make a payment to an
Indemnified Party pursuant to this Agreement, such payment shall be made to the Indemnified Party within the time prescribed for payment in this Agreement, or if no period is prescribed, within ten (10) days after delivery of written notice of
payment owing together with a computation of the amounts due. 
 Section 6.2    Payments Net of Tax Benefit
Actually Realized and Tax Cost. All amounts required to be paid by one Party to another pursuant to this Agreement or the Structuring Agreement shall be reduced by the Tax Benefit Actually Realized by the Indemnified Party or its Affiliates in
the taxable year the payment is made or any prior taxable year as a result 

  
 19 

 
of the claim giving rise to the payment. If the receipt or accrual of any such payment results in taxable income to the Indemnified Party or its Affiliates, such payment shall be increased so
that, after the payment of any Taxes with respect to the payment, the Indemnified Party or its Affiliates shall have realized the same net amount it would have realized had the payment not resulted in taxable income. 

ARTICLE VII 

COOPERATION AND EXCHANGE OF INFORMATION 

Section 7.1    Cooperation and Exchange of Information. The Parties shall each cooperate fully (and each shall
cause its respective Subsidiaries to cooperate fully) and in a timely manner (considering the other Party’s normal internal processing or reporting requirements) with all reasonable requests in writing from another Party hereto, or from an
agent, representative, or advisor to such Party, in connection with the preparation and filing of Tax Returns, claims for refund, Audits, determinations of Tax Attributes and the calculation of Taxes or other amounts required to be paid hereunder,
and any applicable financial reporting requirements of a Party or its Affiliates, in each case, related or attributable to or arising in connection with Taxes or Tax Attributes of any of the Parties or their respective Subsidiaries covered by this
Agreement. 
 Section 7.2    Retention of Records. Subject to Section 8.1, if any
of the Parties or their respective Subsidiaries intends to dispose of any documentation relating to the Taxes of the Parties or their respective Subsidiaries for which another Party to this Agreement may be responsible pursuant to the terms of this
Agreement (including, without limitation, Tax Returns, books, records, documentation, and other information, accompanying schedules, related work papers, and documents relating to rulings or other determinations by Taxing Authorities) prior to the
seventh (7th) anniversary of the Distribution Date, such Party shall or shall cause written notice to the other Party describing the documentation to be destroyed or disposed of sixty
(60) Business Days prior to taking such action. The other Party may arrange to take delivery of the documentation described in the notice at their expense during the succeeding sixty (60) day period. 

Section 7.3    Transitional Services. Without limiting the generality of Section 7.1, the Dynatrace Group
shall, at the Mainframe Group’s cost and expense, provide reasonable support services and other assistance reasonably requested by the Mainframe Group (consistent in all material respects with the assistance provided by the Dynatrace Group to
the Mainframe Group prior to the Distribution) with respect to: 
 (a)    the preparation and filing of any Mainframe
Separate Tax Return that is an Income Tax Return for a Pre-Distribution Tax Period or a Straddle Period; and 

(b)    during the three (3) month period following the Distribution Date, the preparation and filing of any Mainframe
Separate Tax Return that is not an Income Tax Return (including, for the avoidance of doubt, any such Tax Return with respect to a Post-Distribution Tax Period or any Straddle Period). 

  
 20 

 Section 7.4    Schedule of Tax Returns. To the best of the
Parties’ knowledge as of the date hereof, Annex A sets forth (i) the jurisdictions in which Combined Income Tax Returns are to be filed following the Distribution with respect to
Pre-Distribution Tax Periods and (ii) the U.S. state and local jurisdictions in which Dynatrace Separate Tax Returns and Mainframe Separate Tax Returns are to be filed following the Distribution with
respect to Pre-Distribution Tax Periods; provided that the Parties acknowledge and agree that Annex A exists for the convenience of the Parties only and is not intended to affect the meaning or
interpretation of any other provision in this Agreement. 
 ARTICLE VIII 

ALLOCATION OF TAX ATTRIBUTES AND OTHER TAX MATTERS 

Section 8.1    Allocation of Tax Attributes. Dynatrace shall in good faith advise Mainframe in writing of the
portion, if any, of any Tax Attributes or other consolidated, combined or unitary attribute that Dynatrace determines shall be allocated or apportioned to each Group under applicable Law; provided, however, that such determination
shall be made in a manner that is: (a) reasonably consistent with the past practices of the Parties; and (b) in accordance with the rules prescribed by applicable Law, including the Code and the Treasury Regulations. Dynatrace agrees to
provide Mainframe with all information reasonably supporting the Tax Attribute and other determinations made by Dynatrace pursuant to this Section 8.1. 

Section 8.2    Allocation of Tax Items. For any Straddle Period, all determinations for purposes of this
Agreement regarding the allocation of Income Tax items (other than Tax items arising on the Distribution Date but after the applicable Distribution that are outside the ordinary course of business) between the portion of a Straddle Period that ends
on the Distribution Date and the portion that begins the day after the Distribution Date shall be made based on a closing of the books method under the principles of Treasury Regulation 1.1502-76 (and any
similar rule under U.S. state, local or non-U.S. Law) as determined by Dynatrace on any Combined Income Tax Return, unless in each case the Parties agree otherwise in writing; provided, however,
any Taxes in respect of actions taken outside the ordinary course of business on the date of the Distribution but after such Distribution shall be deemed to arise the day after such Distribution. Except for the transactions with respect to the
Dynatrace IPO or as contemplated in the Structuring Agreement, (A) Mainframe shall not (and shall not permit any member of the Mainframe Group to) take any action outside the ordinary course of business on the date of the Distribution but after
such Distribution and (B) Dynatrace shall not (and shall not permit any member of the Dynatrace Group to) take any action outside the ordinary course of business on the date of the Distribution but after such Distribution. 

  
 21 

 ARTICLE IX 

DISPUTE RESOLUTION 

Section 9.1    Negotiation. 

(a)    In the event of a dispute arising out of or in connection with this Agreement (including its interpretation,
performance or validity) (collectively, “Agreement Disputes”), the Chief Financial Officer of each Party (or such other senior-level employee designated by the Chief Financial Officer of each Party) shall negotiate for a maximum of
thirty (30) days (or a mutually-agreed extension) (such period of days, the “Negotiation Period”) from the time of receipt by a Party of written notice of such Agreement Dispute. The Parties shall not assert the defenses of
statute of limitations and laches for any delays arising due to the procedures in Section 9.1. 

(b)    If the Parties are unable to reach Agreement with respect to any Agreement Dispute during the Negotiation Period,
any Party shall be permitted to pursue any rights or remedies available to it at law, in equity or otherwise, provided such dispute shall be governed by Section 10.12, Section 10.13 and
Section 10.14. 
 Section 9.2    Continuity of Performance. Unless otherwise
agreed in writing, the Parties shall continue to perform under this Agreement during the course of dispute resolution under this Article IX with respect to all matters not subject thereto. 

ARTICLE X 

MISCELLANEOUS 

Section 10.1    Counterparts. This Agreement may be executed in more than one counterparts, all of which shall
be considered one and the same agreement, and shall become effective when one or more such counterparts have been signed by each Party and delivered to the other Party. 

Section 10.2    Survival. Except as otherwise contemplated by this Agreement, all covenants and agreements of
the Parties contained in this Agreement shall survive the Effective Time and remain in full force and effect in accordance with their applicable terms until performed in accordance therewith; provided, however, that all indemnification for Taxes
shall survive until ninety (90) days following the expiration of the applicable statute of limitations (taking into account all extensions thereof), if any, of the Tax that gave rise to the indemnification; provided, further, that, in the event
that notice for indemnification has been given within the applicable survival period, such indemnification shall survive until such time as such claim is finally resolved. 

Section 10.3    Notices. All notices, requests, claims, demands, and other communications under this Agreement
shall be in English, shall be in writing and shall be given or made (and shall be deemed to have been duly given or made upon receipt) by delivery in person, by overnight courier service, by e-mail, or by
registered or certified mail (postage prepaid, return receipt requested) to the respective Parties at the following addresses (or at such other address for a Party as shall be specified in a notice given in accordance with this
Section 10.3): 
 To Dynatrace: 

Dynatrace, Inc. 
 1601 Trapelo
Road, Suite 116 
 Waltham, MA 02451 

Attn: Kevin Burns, Chief Financial Officer; Craig Newfield, General Counsel 

Email: kevin.burns@dynatrace.com; craig.newfield@dynatrace.com 

  
 22 

 To Mainframe: 

c/o Compuware Corporation 
 1
Campus Martius 
 Detroit, MI 48226 

Attn: Joe Aho, Chief Financial Officer; Kiley LePage, General Counsel 

Email: joe.aho@compuware.com; Kiley.LePage@compuware.com 

Section 10.4    Waivers. The failure of any Party to require strict performance by the other Party of any
provision in this Agreement will not waive or diminish that Party’s right to demand strict performance thereafter of that or any other provision hereof. 

Section 10.5    Assignment. This Agreement shall not be assignable, in whole or in part, directly or
indirectly, by any Party without the prior written consent of the other Party, and any attempt to assign any rights or obligations arising under this Agreement without such consent shall be void; provided, that a Party may assign this
Agreement in connection with a merger transaction in which such Party is not the surviving entity or the sale by such Party of all or substantially all of its assets; provided, that the surviving entity of such merger or the transferee of
such assets shall agree in writing to be bound by the terms of this Agreement as if named as a “Party” hereto. 

Section 10.6    Successors and Assigns. The provisions of this Agreement and the obligations and rights
hereunder shall be binding upon, inure to the benefit of and be enforceable by (and against) the Parties and their respective successors and permitted transferees and assigns. For the avoidance of doubt, Dynatrace, Inc. shall become the successor to
Dynatrace under this Agreement upon the conversion of Dynatrace from a limited liability company to a corporation in accordance with the Structuring Agreement. 

Section 10.7    Termination and Amendment. This Agreement (including any indemnification obligations
hereunder) may be terminated, at any time prior to the Effective Time by and in the sole discretion of Dynatrace without the approval of Mainframe. In the event of such termination, no Party shall have any liability of any kind to any other Party or
any other Person. After the Effective Time, this Agreement may not be terminated, modified or amended except by an agreement in writing signed by each of the Parties. 

Section 10.8    Subsidiaries. Each of the Parties shall cause to be performed, and hereby guarantees the
performance of, all actions, agreements and obligations set forth herein to be performed by any Subsidiary of such Party or by any entity that becomes a Subsidiary of such Party on and after the Effective Time. 

Section 10.9    Third Party Beneficiaries. This Agreement is solely for the benefit of the Parties and should
not be deemed to confer upon third parties any remedy, claim, liability, reimbursement, claim of action or other right in excess of those existing without reference to this Agreement. 

  
 23 

 Section 10.10    Title and Headings. Titles and headings to
sections herein are inserted for the convenience of reference only and are not intended to be a part of or to affect the meaning or interpretation of this Agreement. 

Section 10.11    Specific Performance. The Parties agree that irreparable damage would occur in the event that
the provisions of this Agreement were not performed in accordance with their specific terms. Accordingly, it is hereby agreed that the Parties shall be entitled to an injunction or injunctions or other equitable relief to enforce specifically the
terms and provisions hereof in any court of the United States or any state having jurisdiction, this being in addition to any other remedy to which they are entitled at law or in equity, and all such rights and remedies shall be cumulative. The
Parties agree that the remedies at law for any breach or threatened breach, including monetary damages, are inadequate compensation for any loss and that any defense in any action for specific performance that a remedy at law would be adequate is
waived. Any requirements for the securing or posting of any bond with such remedy are waived by each of the Parties. 

Section 10.12    Governing Law. This Agreement shall be interpreted and construed in accordance with the Laws
of the State of Delaware. Any and all claims, controversies, and causes of action arising out of or relating to this Agreement, whether sounding in contract, tort, statute or otherwise, shall be governed by the Laws of the State of Delaware,
including its statutes of limitations, without giving effect to any conflict-of-laws or other rule that would result in the application of the Laws of a different
jurisdiction. 
 Section 10.13    Consent to Jurisdiction. Each of the Parties irrevocably submits to the
exclusive jurisdiction of (a) the Court of Chancery of the State of Delaware, or (b) if such court does not have subject matter jurisdiction, any other state or federal court located within the County of New Castle in the State of Delaware
(the “Delaware Courts”), to resolve any Agreement Dispute that is not resolved pursuant to Section 9.1 or to prevent irreparable harm. Any judgment of the Delaware Courts may be enforced by any court of
competent jurisdiction. Each of the Parties further agree that service of any process, summons, notice or document by U.S. registered mail to such Party’s respective address set forth in Section 10.3 shall be effective
service of process for any action, suit or proceeding in the Delaware Courts, and hereby further irrevocably and unconditionally waives and agrees not to plead or claim in any such court that any such action, suit or proceeding brought in any such
court has been brought in an inconvenient forum. 
 Section 10.14    Waiver of Jury Trial. EACH OF THE
PARTIES HEREBY WAIVES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY WITH RESPECT TO ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING OUT OF, UNDER OR OR IN CONNECTION WITH THIS AGREEMENT OR THE TRANSACTIONS
CONTEMPLATED BY THIS AGREEMENT. EACH OF THE PARTIES HEREBY (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO
ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES THAT IT HAS BEEN INDUCED TO ENTER INTO THIS AGREEMENT AND THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT, AS APPLICABLE, BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS
SECTION 10.14. 

  
 24 

 Section 10.15    Force Majeure. No Party (or any Person
acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement, so long as and to the extent to which the fulfillment of such obligation is prevented,
frustrated, hindered, or delayed as a consequence of circumstances of Force Majeure (as defined in the Structuring Agreement). A Party claiming the benefit of this provision shall, as soon as reasonably practicable after the occurrence of any such
event: (a) notify the other applicable Parties of the nature and extent of any such Force Majeure condition and (b) use due diligence to remove any such causes and resume performance under this Agreement as soon as feasible. 

Section 10.16    Interpretation. The Parties have participated jointly in the negotiation and drafting of this
Agreement. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting or causing any instrument to be drafted. 

Section 10.17    Changes in Law. 

(a)    Any reference to a provision of the Code, Treasury Regulations, or a Law of another jurisdiction shall include a
reference to any applicable successor provision or Law. 
 (b)    If, due to any change in applicable Law or regulations
or their interpretation by any court of Law or other governing body having jurisdiction subsequent to the date hereof, performance of any provision of this Agreement or any transaction contemplated hereby shall become impracticable or impossible,
the Parties hereto shall use their commercially reasonable best efforts to find and employ an alternative means to achieve the same or substantially the same result as that contemplated by such provision. 

Section 10.18    Severability. In the event any one or more of the provisions contained in this Agreement
should be held invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired thereby. The Parties shall endeavor in good-faith
negotiations to replace the invalid, illegal or unenforceable provisions with valid provisions, the economic effect of which comes as close as possible to that of the invalid, illegal or unenforceable provisions. 

Section 10.19    Tax Sharing Agreements. All Tax sharing, indemnification and similar agreements, written or
unwritten, as between any member of the Mainframe Group, on the one hand, and any member of the Dynatrace Group, on the other hand (other than the Structuring Agreement or this Agreement), shall be or shall have been terminated as of the Effective
Time and, after the Effective Time, none of such Parties (or their respective Subsidiaries) to any such Tax sharing, indemnification or similar agreement shall have any further rights or obligations under any such agreement. 

Section 10.20    Exclusivity. Except as specifically set forth herein or in the Structuring Agreement, all
matters related to Taxes or Tax Returns of the Parties and their respective Subsidiaries shall be governed exclusively by this Agreement. In the event of a conflict between this Agreement or the Structuring Agreement with respect to such matters,
this Agreement shall govern and control. 

  
 25 

 Section 10.21    Waivers. The failure of any Party to
require strict performance by the other Party of any provision in this Agreement will not waive or diminish that Party’s right to demand strict performance thereafter of that or any other provision hereof. 

Section 10.22    No Duplication; No Double Recovery. Nothing in this Agreement is intended to confer to or
impose upon any Party a duplicative right, entitlement, obligation or recovery with respect to any matter arising out of the same facts and circumstances. 

Section 10.23    Confidentiality. Each Party shall maintain in strict confidence and shall not disclose to any
third party (except to its Affiliates and representatives in connection with performing any duties as necessary for the other Party hereunder) any and all Confidential Information, except as may be necessary in order to comply with a requirement of
Law, in which case the receiving party shall, if permissible, promptly notify the disclosing party of any such requirement and such disclosing party shall be permitted to seek (at its sole cost and expense) confidential treatment for such
information; provided Dynatrace may disclose this Agreement in connection with the Dynatrace IPO and any Party may disclose this Agreement as may be required by the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended,
including in each case the rules and regulations promulgated thereunder, or any other applicable securities Laws. With respect to any such Confidential Information, each of the Parties shall and shall cause its Affiliates and representatives to:
(i) use the same degree of care in safeguarding the other Party’s Confidential Information as it uses to safeguard its own information which is proprietary and/or treated as confidential; and (ii) upon the discovery of any inadvertent
disclosure or unauthorized use of the Confidential Information, or upon obtaining notice of such disclosure or use from the other Party, take or cause to be taken all necessary actions to prevent any further inadvertent disclosure or unauthorized
use. 

  
 26 

 IN WITNESS WHEREOF, the Parties hereto have caused this Tax Matters Agreement to be executed
the day and year first above written. 
  

			
	DYNATRACE HOLDINGS, LLC

 
			
		
	By:	 	  

	Name:	 	
	Title:	 	

 
			
	
	COMPUWARE SOFTWARE GROUP LLC

 
			
		
	By:	 	  

	Name:	 	
	Title:

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