Document:

CO-SALE AND FIRST REFUSAL AGREEMENT DATED AS OF FEBRUARY 21, 2003 BY AND AMONG THE REGISTRANT AND CERTAIN OF ITS SERIES A STOCKHOLDERS

CO-SALE AND FIRST REFUSAL AGREEMENT

This CO-SALE AND FIRST REFUSAL AGREEMENT (this “Agreement”) is entered into as of February 21, 2003, by and among Smarte Solutions, Inc., a Delaware corporation (the “Company”), each of the individuals and entities listed on Schedule I attached hereto (the “Purchasers”) and each of the individuals listed on Schedule II attached hereto (the “Key Stockholders”).  This Agreement shall become effective as of the Closing (as defined therein) of that certain Series A Convertible Preferred Stock Purchase Agreement dated as of even date herewith (the “Purchase Agreement”) by and among the Company and the Purchasers.  Capitalized terms used herein but not defined shall have the meanings ascribed to them in the Purchase Agreement.

WHEREAS, the Company and the Purchasers are parties to the Purchase Agreement pursuant to which the Company has agreed to sell, and the Purchasers have agreed to purchase, shares of Series A Convertible Preferred Stock (“Preferred Stock”) of the Company;

WHEREAS, the Company’s and the Purchasers’ respective obligations under the Purchase Agreement are conditioned upon the execution and delivery of this Agreement; and

WHEREAS, the parties hereto desire to restrict the sale, assignment, transfer, encumbrance or other disposition of (i) the shares of common stock, $0.001 par value, of the Company (the “Common Stock”) and Preferred Stock which the Key Stockholders and Purchasers own as of the date hereof, (ii) any other shares of Common Stock and Preferred Stock of the Company which the Key Stockholders and Purchasers may hereafter acquire or (iii) all other securities of the Company which may be issued in exchange for or in respect of shares of Common Stock and Preferred Stock (whether by way of stock split, stock dividend, combination, reclassification, reorganization, or any other means) (collectively, the “Stock”), and to provide for certain rights and obligations in respect thereto as hereinafter provided. 

NOW, THEREFORE, in consideration of the premises, and the mutual promises and agreements contained herein, the parties hereby agree as follows:

ARTICLE 1.

RESTRICTIONS ON TRANSFERS

Section 1.1.

General Prohibition on Transfers; Permitted Transfers.

(a)

Except as otherwise permitted hereby, each Key Stockholder shall not directly or indirectly sell, assign, pledge, dispose, convey, gift, hypothecate, encumber or otherwise transfer (each, a “Transfer”) to any person (a “Transferee”) any share of Stock unless such Key Stockholder has complied with all of the terms of this Agreement.  Any purported Transfer in violation of any provision of this Agreement shall be void and ineffectual and shall not operate to transfer any interest or title to the purported Transferee.  Notwithstanding any other provision herein, any proposed Transfer to any person or entity whose primary business is, in the good faith judgment of the Board of Directors of the Company, directly competitive with the business of the Company, shall require the consent of the Board of Directors. 

(b)

The restrictions contained in this Section 1.1 with respect to Transfers by each Key Stockholder of shares of Stock and the provisions of Sections 1.2 and 1.3 shall not apply to any Transfer of Stock by a Key Stockholder (i) to any spouse, parents, siblings (by blood, marriage or adoption) or lineal descendants (by blood, marriage or adoption) of a Key Stockholder; (ii) to any trust or other similar entity for the benefit of the Key Stockholder or the Key Stockholder’s spouse, parents, siblings or lineal descendants; (iii) to any person who is an Affiliate of such Key Stockholder, as such term is defined by Section 405 of the Securities Act; (iv) as approved by the Board of Directors in connection with a pledge to financial institutions or other entities pursuant to a bona fide loan transaction that creates a mere security interest or mortgage; (v) in a firm commitment underwritten public offering pursuant to a registration statement on Form S-1 (or any successor form) under the Securities Act of 1933, as amended (the “Securities Act”) that results in net proceeds to the Company (after deducting applicable underwriting discounts and commissions) of not less than $10,000,000 in the aggregate (a “Qualified Public Offering”); or (vi) for which a majority of the Purchasers have provided their prior written consent (collectively, “Permitted Transferees”); provided, however, that any Transfer made by a Key Stockholder to a Permitted Transferee pursuant to this Section 1.1(b) may only be made if the Permitted Transferee, prior to the time of Transfer of Stock, agrees in writing to be bound by the terms of this Agreement.

Section 1.2.

Right of First Refusal.

(a)

Except as otherwise permitted in Section 1.1(b) of this Agreement, Transfers of shares of the Stock by a Key Stockholder shall not be permitted unless the Key Stockholder has complied with this Section 1.2.  If a Key Stockholder intends to Transfer more than 100,000 of its shares of Stock in one or more related transactions (a “Proposed Seller”), the Proposed Seller shall give prompt written notice (the “Seller’s Notice”) to the Company and each of the Purchasers at least thirty (30) days prior to the closing of such Transfer, stating that the Proposed Seller intends to make such a Transfer, identifying the name and address of the prospective purchaser or transferee (the “Proposed Transferee”), specifying the number of shares of Stock proposed to be purchased or acquired pursuant to the offer (the “First Refusal Shares”) and specifying the per share purchase price which the Proposed Transferee has offered to pay for the First Refusal Shares (the “Sale Price”), which Seller’s Notice shall constitute an irrevocable election to sell.  A copy of the offer, if available, and a statement of the number of shares held by each of the Purchasers shall be attached to the Seller’s Notice.

(b)

(i) Each Purchaser shall have the irrevocable and exclusive option to purchase up to that number of the First Refusal Shares at the Sale Price as equals the product of (A) the number of First Refusal Shares multiplied by (B) a fraction, the numerator of which shall be the number of shares of Common Stock owned by such Purchaser (assuming full conversion and exercise of all convertible and exercisable securities into Common Stock) and the denominator of which shall be the number of shares of Common Stock (assuming full conversion and exercise of all convertible and exercisable securities into Common Stock) owned by all of the Purchasers at the time of the Transfer or on the date that notice is sent (the “Proportionate Share”).  Within twenty (20) calendar days of delivery of the Seller’s Notice, each Purchaser shall deliver a written notice (the “Purchaser’s Notice”) to the Proposed Seller stating whether it elects to exercise its option under this Section 1.2(b) and the maximum number of shares (up to all of such Purchaser’s Proportionate Share) that it is willing to purchase, and such notice shall constitute an irrevocable commitment to purchase such shares.

(i)

If a Purchaser does not elect to purchase its full Proportionate Share, the Proposed Seller shall deliver another written notice to each Purchaser that has elected to purchase its full Proportionate Share (a “Fully Exercisable Purchaser”) stating the number of unpurchased shares (the “Unpurchased Shares”).  Each Fully Exercising Purchaser shall be entitled, by delivering written notice to the Proposed Seller within ten (10) calendar days following the delivery of such notice, to purchase up to all of the Unpurchased Shares at the Sale Price.  In the event of an oversubscription, the oversubscribed amount shall be allocated among such Fully Exercising Purchasers pro rata based on the number of shares of Common Stock (assuming full conversion and exercise of all convertible and exercisable securities into Common Stock) owned by each of them.  The delivery of the notice of election under this paragraph shall constitute an irrevocable commitment to purchase such shares. 

(ii)

If the Purchasers do not to exercise their rights with respect to all such Unpurchased Shares, then the Company may purchase any or all such remaining Unpurchased Shares for the Sale Price; provided, however, that the Company shall not exercise its rights under this Section 1.2 without the consent of the Board of Directors of the Company.

(iii)

If any shares are not elected to be purchased pursuant to this Section 1.2, then, subject to Section 1.3 hereof, the Proposed Seller shall be free, for a period of sixty (60) days from the date of the Seller’s Notice, to sell the Shares to the Proposed Transferee, at a price equal to or greater than the Sale Price and upon terms no more favorable to the Proposed Transferee than those specified in the Seller’s Notice.  Any Transfer of the remaining First Refusal Shares by the Proposed Seller after the end of such sixty (60) day period or any change in the terms of the sale as set forth in the Notice which are more favorable to the Proposed Transferee shall require a new notice of intent to Transfer to be delivered to each Purchaser and shall give rise anew to the rights provided in the preceding paragraphs.

(c)

If any Purchaser elects to purchase any or all of the First Refusal Shares mentioned in the Seller’s Notice, such Purchaser shall have the right to purchase the First Refusal Shares for cash consideration whether or not part or all of the consideration specified in the Seller’s Notice is other than cash.  If part or all of the consideration to be paid for the First Refusal Shares as stated in the Seller’s Notice is other than cash, the price stated in such Seller’s Notice shall be deemed to be the sum of the cash consideration, if any, specified in such Seller’s Notice, plus the fair market value of the non-cash consideration.  The fair market value of the non-cash consideration shall be determined in good faith by the Board of Directors of the Company, and its judgment as to the fair market value of such non-cash consideration shall be binding upon the Proposed Seller and the Purchasers.

Section 1.3.

Right of Co-Sale.  In the event that no First Refusal Shares are purchased by a Purchaser as provided in Section 1.2 hereof, the Proposed Seller shall deliver a notice to such Purchaser informing it of the number of First Refusal Shares it holds (the “Co-Sale Shares”) and intends to sell to the Proposed Transferee.  Such Purchaser shall have the right, exercisable upon written notice to the Proposed Seller within ten (10) days after the giving of such notice by the Proposed Seller, to participate in the Proposed Seller’s sale of Co-Sale Shares at the Sale Price.  The delivery of the notice of election under this paragraph shall constitute an irrevocable commitment to sell such shares.  To the extent one or more of the Purchasers exercises such right of participation in accordance with the terms and conditions set forth below, the number of shares of Stock which the Proposed Seller may sell to the Proposed Transferee shall be correspondingly reduced.  The right of participation of each of the Purchasers shall be subject to the following terms and conditions:

(a)

Each of the Purchasers who did not purchase shares pursuant to Section 1.2(b) above (a “Non-Participating Purchaser”) may elect to sell all or any part of that number of shares of Stock of the Company held by such Purchaser equal to the product obtained by multiplying (i) the aggregate number of Co-Sale Shares by (ii) a fraction, the numerator of which is the number of shares of Common Stock of the Company (assuming full conversion and exercise of all convertible and exercisable securities into Common Stock) at the time owned by such Purchaser and the denominator of which is the total number of shares of Common Stock owned by all Proposed Sellers (assuming full conversion and exercise of all convertible and exercisable securities into Common Stock).

(b)

Each of the exercising Purchasers shall effectuate the sale by promptly delivering to the Proposed Seller for transfer to the Proposed Transferee one or more certificates, properly endorsed for transfer, which represent the number of shares of Stock which such Purchaser elects to sell.

(c)

The stock certificates which the participating Purchasers deliver to the Proposed Seller shall be transferred by the Proposed Seller to the Proposed Transferee in consummation of the sale of the Stock pursuant to the terms and conditions specified in the notice to the Purchasers, and the Proposed Seller shall promptly thereafter remit to each Purchaser that portion of the sale proceeds to which such Purchaser is entitled by reason of its participation in such sale.  To the extent that any prospective purchaser or purchasers prohibit such assignment or otherwise refuse to purchase shares or other securities from any Purchaser exercising its rights of co-sale hereunder, the Proposed Seller shall not sell to such prospective purchaser or purchasers any Stock unless and until, simultaneously with such sale, the Proposed Seller shall purchase such shares or other securities from such Purchaser for the same consideration and on the same terms and conditions as the proposed Transfer described in the Seller’s Notice.

Section 1.4.

Additional Transactions.  The exercise or non-exercise of the rights of a Purchaser hereunder to participate in one or more sales of Stock made by the Proposed Seller shall not adversely affect their rights to participate in subsequent sales by the Key Stockholders.

ARTICLE 2.

LEGENDED CERTIFICATES

Section 2.1.

Legend on the Key Stockholders’ Stock.  Each certificate representing shares of the Stock now or hereafter owned by each Key Stockholder or its Permitted Transferees pursuant to clauses (i) through (iii) of Section 1.1(b) shall be endorsed with the following legend:

“THIS CERTIFICATE AND THE SHARES REPRESENTED HEREBY MAY NOT BE SOLD, ASSIGNED, TRANSFERRED, ENCUMBERED, OR IN ANY MANNER DISPOSED OF EXCEPT IN CONFORMITY WITH THE TERMS OF A CO-SALE AND FIRST REFUSAL AGREEMENT AMONG THE HOLDER (OR THE PREDECESSOR IN INTEREST TO THE SHARES), THE COMPANY AND CERTAIN OTHER KEY STOCKHOLDERS OF THE COMPANY.  THE COMPANY WILL UPON WRITTEN REQUEST FURNISH A COPY OF SUCH AGREEMENT TO THE HOLDER HEREOF WITHOUT CHARGE.”

The parties to this Agreement agree that the Company may instruct its transfer agent to impose transfer restrictions on the Stock represented by certificates bearing the legend above to enforce the provisions of this Agreement and the Company agrees to promptly do so.  The legend required under Section 2.1 hereof shall be removed upon termination of this Agreement in accordance with the provisions of Section 4.1.

ARTICLE 3.

PROHIBITED TRANSFERS

Section 3.1.

Grant.  In the event that any Proposed Seller should sell any Stock in contravention of the participation rights of the Purchasers under Section 1.3 of this Agreement (a “Prohibited Transfer”), in addition to such other remedies as may be available at law or equity or hereunder, the Purchasers shall have the put option provided in Section 3.2 and the Proposed Seller shall be bound by the applicable provision of such option.

Section 3.2.

Put Option.  In the event of a Prohibited Transfer, the Purchasers shall have the option to sell to the Proposed Seller a number of shares of Common Stock of the Company (either directly or through delivery of Preferred Stock) equal to the number of shares that the Purchasers would have been entitled to sell had such Prohibited Transfer been effected in accordance with Article 1 hereof, on the following terms and conditions:

(a)

The price per share at which the shares are to be sold to the Proposed Seller shall be equal to the price per share paid to the Proposed Seller by the third party purchaser or purchasers of the Proposed Seller’s Stock.

(b)

The Purchasers shall deliver to the Proposed Seller, within thirty (30) days after it has received notice from the Proposed Seller or otherwise become aware of the Prohibited Transfer, the certificate or certificates representing shares to be sold, each certificate to be properly endorsed for transfer.

(c)

The Proposed Seller shall, upon receipt of the certificates for the repurchased shares, pay the aggregate purchase price therefor provided for in this Article 3, by delivery of consideration in the same form such Proposed Seller received for the Stock sold in the Prohibited Transfer.

ARTICLE 4.

GENERAL

Section 4.1.

Termination.  This Agreement shall terminate (a) immediately upon the closing of an initial public offering; (b) upon the occurrence of either the liquidation, dissolution or winding up of the Company, (either voluntary or involuntary), the acquisition of the Company by another entity by means of any transaction or series of related transactions (including, without limitation, any reorganization, merger, other combination or consolidation) or a sale, transfer, lease or other conveyance of all or substantially all of the assets of the Company; unless the Company’s Key Stockholders of record as constituted immediately prior to such acquisition or sale will, immediately after such acquisition or sale (by virtue of securities issued as consideration for the Company’s acquisition or sale or otherwise) hold greater than 50% of the voting power of the surviving or acquiring entity; or (c) on the date as of which the parties hereto terminate this Agreement by written consent of the Company, the holders of a majority in interest of the Preferred Stock and by the holders of a majority in interest of the Common Stock.

Section 4.2.

Specific Performance.  Each party hereto acknowledges and agrees that the other parties hereto would be irreparably damaged if any provision of this Agreement is not performed in accordance with its specific terms or is otherwise breached.  Accordingly, each party hereto agrees that the other parties hereto will be entitled to an injunction or injunctions to prevent breaches of the provisions of this Agreement and to specifically enforce this Agreement and its terms and provisions in any action instituted in any court of the United States or any state thereof having jurisdiction over the parties in the matter subject to Sections 4.4 and 4.6 hereof, in addition to any other remedy to which they may be entitled, at law or in equity.

Section 4.3.

Further Assurances.  The parties hereto each agree to take such actions and execute and deliver such other documents or agreements as may be necessary or desirable for the implementation of this Agreement and the other Transaction Documents and the consummation of the transactions contemplated hereby and thereby.

Section 4.4.

Submission to Jurisdiction; Consent to Service of Process.

(a)

The parties hereto hereby irrevocably submit to the exclusive jurisdiction of any federal or state court located within the County of Travis, State of Texas, over any dispute arising out of or relating to this Agreement or any of the transactions contemplated hereby and each party hereby irrevocably agrees that all claims in respect of such dispute or any suit, action or proceeding related thereto shall be heard and determined in such courts.  The parties hereby irrevocably waive, to the fullest extent permitted by applicable law, any objection which they may now or hereafter have to the laying of venue of any such dispute brought in such court or any defense of inconvenient forum for the maintenance of such dispute.  Each of the parties hereto agrees that a judgment in any such dispute may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.

(b)

Each of the parties hereto hereby consents to process being served by any party to this Agreement in any suit, action or proceeding by the mailing of a copy thereof in accordance with the provisions of Section 4.5 hereof.

Section 4.5.

Notices.  Any notice, request, demand or other communication required or permitted to be given to a party pursuant to the provisions of this Agreement will be in writing and will be effective and deemed given under this Agreement on the earliest of: (a) the date of personal delivery, (b) the date of transmission by facsimile, with confirmed transmission and receipt, (c) two (2) days after deposit with a nationally-recognized courier or overnight service such as Federal Express, or (d) five (5) days after mailing via certified mail, return receipt requested.  All notices not delivered personally or by facsimile will be sent with postage and other charges prepaid and properly addressed to the party to be notified at the address set forth for such party: 

If to a Purchaser:

Address or fax number set forth on Schedule I hereto.

If to a Key Stockholder:

Address or fax number set forth on Schedule II hereto.

If to the Company:

Smarte Solutions, Inc.

611 South Congress Avenue, Suite 350

Austin, Texas  78704

Phone:  (512) 443-8749

Fax:  (512) 443-9326

Attn:  President

Any party hereto (and such party’s permitted assigns) may change such party’s address for receipt of future notices hereunder by giving written notice to the Company and the other parties hereto.

Section 4.6.

Governing Law.  This Agreement and the performance of the transactions and the obligations of the parties hereunder will be governed by and construed and enforced in accordance with the laws of the State of Texas, without giving effect to any choice of law principles.

Section 4.7.

Entire Agreement.  This Agreement and each of the other Transaction Documents, constitutes the entire agreement and understanding of the parties hereto in respect of its subject matters and supersedes all prior understandings, agreements, or representations by or among the parties hereto, written or oral, to the extent they relate in any way to the subject matter hereof or the transactions contemplated hereby.

Section 4.8.

Counterparts.  This Agreement may be executed in two or more counterparts, each of which will be deemed an original but all of which together will constitute one and the same instrument.

Section 4.9.

Amendments and Waivers.  Other than with respect to amendments to Schedule II hereto, which may be amended by the Company to reflect additional Key Stockholders or permitted transfers, this Agreement may not be amended or modified, and no provisions hereof may be waived, without the written consent of the Company, the holders of a majority of the Preferred Stock and by the holders of a majority of the Common Stock.  No action taken pursuant to this Agreement, including without limitation, any investigation by or on behalf of any party, shall be deemed to constitute a waiver by the party taking such action of compliance with any representation, warranty, covenant or agreement contained herein.  The waiver by any party hereto of a breach of any provision of this Agreement shall not operate or be construed as a further or continuing waiver of such breach or as a waiver of any other or subsequent breach.  No failure on the part of any party to exercise, and no delay in exercising, any right, power or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of such right, power or remedy by such party preclude any other or further exercise thereof or the exercise of any other right, power or remedy.  All remedies hereunder are cumulative and are not exclusive of any other remedies provided by law.

Section 4.10.

Successors and Assigns.  This Agreement and the rights and obligations of the parties hereunder shall inure to the benefit of, and be binding upon, their respective successors, assigns and legal representatives.  The rights of the Purchasers hereunder are only assignable (a) by each of such Purchasers to any other Purchasers or (b) to an assignee or transferee who acquires all of the Preferred Stock purchased by a Purchaser.

Section 4.11.

Severability.  The provisions of this Agreement will be deemed severable and the invalidity or unenforceability of any provision hereof will not affect the validity or enforceability of the other provisions hereof; provided that if any provision of this Agreement, as applied to any party or to any circumstance, is adjudged by a court, governmental body, arbitrator, or mediator not to be enforceable in accordance with its terms, the parties agree that the court, governmental body, arbitrator, or mediator making such determination will have the power to modify the provision in a manner consistent with its objectives such that it is enforceable, and/or to delete specific words or phrases, and in its reduced form, such provision will then be enforceable and will be enforced.

Section 4.12.

Titles and Subtitles.  The article and section headings contained in this Agreement are inserted for convenience only and will not affect in any way the meaning or interpretation of this Agreement.

Section 4.13.

Third Parties.  Nothing in this Agreement, express or implied, is intended to confer upon any Person other than the parties hereto and their successors and assigns, any rights or remedies under or by reason of this Agreement.

Section 4.14.

Construction.  The parties hereto have jointly participated in the negotiation and drafting of this Agreement.  If an ambiguity or question of intent or interpretation arises, this Agreement will be construed as if drafted jointly by the parties hereto and no presumption or burden of proof will arise favoring or disfavoring any party hereto because of the authorship of any provision of this Agreement.  Any reference to any federal, state, local or foreign law will also be deemed to refer to such law as amended and all rules and regulations promulgated thereunder, unless the context otherwise requires.  The word “including” means “including without limitation”.  Pronouns in masculine, feminine and neuter genders will be construed to include any other gender, and words in the singular form will be construed to include the plural and vice versa, unless the context otherwise requires.  The words “this Agreement,” herein, “hereof,” “hereby,” “hereunder” and words of similar import refer to this Agreement as a whole and not to any particular subdivision unless expressly so limited. 

Section 4.15.

Remedies.  The parties hereto shall have all remedies for breach of this Agreement available to them as provided by law or equity.  Without limiting the generality of the foregoing, the parties agree that in addition to any other rights and remedies available at law or in equity, the parties shall be entitled to obtain specific performance of the obligations of each party to this Agreement and immediate injunctive relief and that, in the event any action or proceeding is brought in equity or to enforce the same, no party will urge, as a defense, that there is an adequate remedy at law.  No single or partial assertion or exercise of any right, power or remedy of a party hereunder shall preclude any other or further assertion or exercise thereof.

IN WITNESS WHEREOF, the parties have executed this Co-Sale and First Refusal Agreement on the day and year indicated above.

COMPANY:

SMARTE SOLUTIONS, INC.

By: /s/ BALA VISHWANATH

Name: Bala Vishwanath

Title: CEO

KEY STOCKHOLDERS:

/s/ BALA VISHWANATH

/s/ SANJAY LALL

/s/ MARK ESHELMAN

PURCHASERS:

 

By:

Name:

Title:

_________________

SCHEDULE I

PURCHASERS

 

	Attwood, Greg

	Basham, Arthur V.

	Bauer, Matthew G.

	Beach, Richard G.

	Blaesing, Craig

	Blanton, Kay

	Burns, M. Frank

	Cheney, Menzo D.

	Cox, Laura Y.

	Crecelius, Jean W.

	Curry, Janelle Catherine Trust

c/o William E. Johnson III, Trustee

	Curry, Natalie Rene Barnhart Trust

c/o William E. Johnson III, Trustee

	Erickson, John L.

	Eshelman, Jack

	Eshelman, Michael

	Etie, Michael & Cheryl

	Farrell, James

	Fenimore, George W. III

	Finch, 
  John E.

	Fraser, Mathew and/or Sharon

	Garcia, Charles K.

	Goodwin, Jerry D.

	Gray, Burl

	Hall, Harold E & Nancy

	Hartgrove, Philip L.

	Hug, Deborah

	Johnson, Earl B.

	Johnson, Kathleen M.

	Kang, Young S.

	Key Bank, Investment Advisor to Drain Asset Management

Attention:  Thomas S. Allen

	Kingfisher Holdings, LLC

Attn: Bowie, Joseph W. or Janet S.

	KMA 401k Profit Sharing Plan

Attn: King, Marvin S. Trustee

	Kline, Charles Alvin Dr.

	Kline, Michael Charles

	Kopacka, Timothy J. and Kim K.

	Lindsay, Scott E. and Marlene F.

	Lynch, Jack F.

	Maher, Ben

	Maher, Maurice J.

	Maletz, Joseph M.

	Maples, Michael J.

	Mardaga, William Jeffrey

	McAllister, Scott

	McCarty, Karen and Robert B.

	McKeand, Kevin

	Meador, Doak

	Meador, Robert

	Meetrix, Inc.

	KMA 401k Profit Sharing Plan

Attn: Mohamed, Jan T. Trustee

	Moncrief, Jerry D. Goodwin, Trustee, U/W/O Richard Barto Moncrief, F/B/O Lee Wiley c/o Jerry D. Goodwin, Trustee

	Moncrief, Jerry D. Goodwin, Trustee, U/W/O Richard Barto Moncrief, F/B/O Michael J. c/o Jerry D. Goodwin, Trustee

	Moncrief, Jerry D. Goodwin, Trustee, U/W/O Richard Barto Moncrief, F/B/O Richard Barto c/o Jerry D. Goodwin, Trustee

	Murphy, Shirley Sharon Family Trust c/o Kenneth W. Murphy

	Murphy, Kenneth W. Children’s Trust, David Mallory, Trustee c/o Kenneth W. Murphy

	Murphy, Kenneth W. Grand children’s Trust, David Mallory, Trustee; c/o Kenneth W. Murphy

	Olivares, Gayle P.

	Padian, John P. and Patricia A.

	Pautel, Sara

	Pioneer Financial Services, Ltd.

Attention:  Howie & Victoria Scoggin

	Reinhart, Ernest Frederick & Mary

	Riffe, Stacy

	Smetzer, James H.

	Stanley Holdings, LLC

Attention:  Sheri Hartgrove

	KMA 401k Profit Sharing Plan

Attn: Sullins, Barbara W.

	Summers, Kevin

	Summers, Malcolm

	Tauben, John

	Terrell, Richard and Antoinette

	Tevonian, Jeff

	Thomas, Robert J.

	Toth, Richard S.

	Tulume Ontario, Inc.

c/o Gregory Vamplew

	Wall, Craig J.

	Webber, Neil

	Wilson, James William

	Wilson, Miles D.

	Wilson, D. Scott and Jeanne Marie

	Womack, David R. III and Lisa

SCHEDULE II

KEY STOCKHOLDERS

Bala Vishwanath

Sanjay Lall

Mark D. EshelmanINVESTORS' RIGHTS AGREEMENT DATED AS OF FEBRUARY 21, 2003 BY AND AMONG THE REGISTRANT AND ITS SERIES A STOCKHOLDERS

INVESTORS’ RIGHTS AGREEMENT

This INVESTORS’ RIGHTS AGREEMENT (this “Agreement”) dated as of February 21, 2003, is entered into by and between Smarte Solutions, Inc., a Delaware corporation (the “Company”), each of the individuals and entities listed on Schedule I hereto (the “Purchasers”), and each of the individuals and entities listed on Schedule II hereto (the “Existing Stockholders”).  The Existing Stockholders and the Purchasers are collectively referred to herein as the “Stockholders.”

W I T N E S S E T H

WHEREAS, the Company and the Purchasers are parties to that certain Series A Convertible Preferred Stock Purchase Agreement dated as of even date herewith (the “Purchase Agreement”) pursuant to which the Company has agreed to sell, and the Purchasers have agreed to purchase, shares of Series A Convertible Preferred Stock (“Preferred Shares”) of the Company;

WHEREAS, the Company’s and the Purchasers’ respective obligations under the Purchase Agreement are conditioned upon the execution and delivery of this Agreement; and 

WHEREAS, in connection with the purchase by the Purchasers of the Preferred Shares pursuant to the Purchase Agreement, the Company desires to grant to the Purchasers certain information rights and registration rights with respect to the stock of the Company held by them.

NOW, THEREFORE, in consideration of the foregoing recitals and the mutual promises hereinafter set forth, the parties hereto agree as follows.

1.

INFORMATION RIGHTS

1.1.

Financial Information to Purchasers.  The Company shall maintain a standard system of accounting in accordance with U.S. generally accepted accounting principles (“GAAP”) consistently applied and shall make and keep books, records and accounts that, in reasonable detail, accurately and fairly reflect its transactions. For so long as a Purchaser holds at least five percent (5%) of the Company’s voting stock, calculated on an as adjusted, as converted basis to reflect stock dividends, stock splits, combinations and recapitalizations or similar events, shares of capital stock of the Company, the Company shall furnish to such Purchaser, as soon as available, but in any event within ninety (90) days after the end of each fiscal year of the Company, unaudited financial statements, including a balance sheet as of the end of such fiscal year, a statement of income and a statement of cash flows for such year, all prepared in accordance with GAAP consistently applied and audited by independent certified public accountants selected by the Board of Directors of the Company (the “Board”).

1.2.

Termination of Certain Rights.  The Company’s obligations under this Article 1 shall terminate immediately upon the closing of the Company’s firm commitment underwritten initial public offering (“IPO”) pursuant to a Registration Statement under the Securities Act of 1933, as amended (the “Securities Act”), or at such time that the Company first becomes subject to the periodic reporting requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”).  

2.

REGISTRATION RIGHTS

2.1.

Definitions.  For purposes of this Agreement:

(a)

“Affiliate” of a Person means any Person that directly or indirectly through one or more intermediaries controls or is controlled by, or is under common control with, such other Person.  For purposes of this definition, the term “control” (including the terms “controlling,” “controlled by” and “under common control with”) means the possession, direct or indirect, of the power to cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise.

(b)

“Founder” means Bala Vishwanath, Sanjay Lall and Mark Eshelman.

(c)

“Holder” means a Person that (i) is a party to this Agreement (or a permitted transferee under Section 2.10 hereof) and (ii) owns Registrable Securities; provided, however, that for purposes of this Agreement, Holders of Registrable Securities will not be required to convert their Preferred Shares into Common Stock in order to exercise the registration rights granted hereunder, until immediately before the closing of the offering to which the registration relates.

(d)

“NASD” means the National Association of Securities Dealers, Inc.

(e)

“Participating Holders” means Holders participating, or electing to participate, in an offering of Registrable Securities.

(f)

“Person” means any individual, firm, corporation, company, partnership, trust, incorporated or unincorporated association, limited liability company, joint venture, joint stock company, government (or an agency or political subdivision thereof) or other entity of any kind, and shall include any successor (by merger or otherwise) of any such entity.

(g)

“Registrable Securities” means any shares of common stock of the Company (“Common Stock”) (i) issued or issuable upon conversion of the Preferred Shares acquired in the Stock Purchase Agreement executed concurrently with this Agreement; (ii) owned by the Founders;  (iii) issued or issuable with respect to the securities referred to in clauses (i) and (ii) above by virtue of any stock split, combination, stock dividend, merger, consolidation or other similar event; provided, however, that shares of Common Stock that are considered to be Registrable Securities shall cease to be Registrable Securities (A) upon the sale thereof pursuant to an effective registration statement, (B) upon the sale thereof pursuant to Rule 144 (or successor rule) under the Securities Act, (C) when such securities cease to be outstanding, (D) in a private transaction where the transferor’s rights under this Agreement are not assigned, or are improperly assigned pursuant to the terms and conditions of this Agreement, or (E) when such securities may be sold pursuant to Rule 144(k).  

(h)

“Registration Expenses” mean all expenses (other than underwriting discounts and commissions) arising from or incident to the performance of, or compliance with, this Article 2, including, without limitation, (i) SEC, stock exchange, NASD and other registration and filing fees, (ii) all fees and expenses incurred in connection with complying with any securities or blue sky laws (including, without limitation, fees, charges and disbursements of counsel in connection with blue sky qualifications of the Registrable Securities), (iii) all printing, messenger and delivery expenses, (iv) the fees, charges and disbursements of counsel to the Company and of its independent public accountants and any other accounting and legal fees, charges and expenses incurred by the Company (including, without limitation, any expenses arising from any special audits or “comfort letters” required in connection with or incident to any registration), (v) the fees, charges and disbursements of any special experts retained by the Company in connection with any registration pursuant to the terms of this Agreement, (vi) all internal expenses of the Company (including, without limitation, all salaries and expenses of its officers and employees performing legal or accounting duties), (vii) the fees and expenses incurred in connection with the listing of the Registrable Securities on any securities exchange or Nasdaq and (viii) Securities Act liability insurance (if the Company elects to obtain such insurance), regardless of whether any Registration Statement filed in connection with such registration is declared effective. 

(i)

“Registration Statement” shall mean any Registration Statement of the Company filed with the SEC on the appropriate form pursuant to the Securities Act which covers any of the shares of Common Stock and any other Registrable Securities pursuant to the provisions of this Agreement and all amendments and supplements to any such Registration Statement, including post-effective amendments, in each case including the prospectus contained therein, all exhibits thereto and all materials incorporated by reference therein.

(j)

“SEC” or “Commission” means the United States Securities and Exchange Commission. 

(k)

“Selling Expenses” shall mean the underwriting fees, discounts, selling commissions and stock transfer taxes applicable to all Registrable Securities registered by the Participating Holders.

2.2.

Demand Registration

(a)

Request by Holders.  If the Company receives at any time commencing on the date that is one hundred and eighty (180) days after the closing of the Company’s underwritten IPO, a written request from Holders that hold at least fifty percent (50%) of the Registrable Securities then outstanding (the “Requesting Holders”) that the Company register Registrable Securities held by Requesting Holders (a “Demand Request”), then the Company shall, within ten (10) days after receipt of such Demand Request, give written notice of such request (“Request Notice”) to all Holders.  Each Demand Request shall (x) specify the number of Registrable Securities that the Requesting Holders intend to sell or dispose of, (y) state the intended method or methods of sale or disposition of the Registrable Securities and (z) specify the expected price range (net of underwriting discounts and commissions) acceptable to the Requesting Holders to be received for such Registrable Securities.  Following receipt of a Demand Request, the Company shall:

(i)

cause to be filed, as soon as practicable, but within ninety (90) days of the date of delivery to the Company of the Demand Request, a Registration Statement covering such Registrable Securities which the Company has been so requested to register by the Requesting Holders and other Holders who request to the Company that their Registrable Securities be registered within twenty (20) days of the mailing of the Request Notice by the Company, providing for the registration under the Securities Act of such Registrable Securities to the extent necessary to permit the disposition of such Registrable Securities in accordance with the intended method of distribution specified in such Demand Request;

(ii)

use commercially reasonable efforts to have such Registration Statement declared effective by the SEC as soon as practicable thereafter; and

(iii)

refrain from filing any other Registration Statements, other than pursuant to a Registration Statement on Form S-4 or S-8 (or similar or successor forms), with respect to any other securities of the Company until such date which is ninety (90) days following effectiveness of the Registration Statement filed in response to the Demand Request.

(b)

Effective Registration Statement.  A registration requested pursuant to this Article 2 shall not be deemed to have been effected (i) unless a Registration Statement with respect thereto has become effective (unless a substantial cause of the failure of such Registration Statement to become effective shall be attributable to one or more Participating Holders) and remained effective in compliance with the provisions of the Securities Act with respect to the disposition of all Registrable Securities covered by such Registration Statement until such time as all of such Registrable Securities have been disposed of in accordance with the intended methods of disposition by the Holders thereof set forth in such Registration Statement; provided, however, that such period shall not exceed one hundred and twenty (120) days; (ii) if, after it has become effective, such registration is interfered with by any stop order, injunction or other order or requirement of the SEC or other governmental agency or court for any reason not attributable to the Participating Holders and has not thereafter become effective, or if the offering of Registrable Securities is not consummated for any reason or due to factors beyond the control of Participating Holders, including, without limitation, if the underwriters of an underwritten public offering advise the Participating Holders that the Registrable Securities cannot be sold at a net price per share equal to or above the net price disclosed in the preliminary prospectus; (iii) if the conditions to closing specified in the underwriting agreement, if any, entered into in connection with such registration are not satisfied or waived (unless a substantial cause of such conditions to closing not being satisfied shall be attributable to one or more Participating Holders); or (iv) if the Requesting Holders are cut back to fewer than twenty-five percent (25%) of the Registrable Securities requested to be registered.

(c)

Selection of Underwriters.  In the event that the Company is required to file a Registration Statement covering any Registrable Securities of any Requesting Holders pursuant to Section 2.2(a) hereof and the proposed public offering is to be an underwritten public offering, the managing underwriter shall be one or more reputable nationally recognized investment banks selected by the Company’s Board of Directors. 

(d)

Priority for Demand Registration.  Notwithstanding any other provision of this Article 2, if the managing underwriter of an underwritten public offering determines and advises the Participating Holders and the Company in writing that the inclusion of all securities proposed to be included by the Company and any other Holders in the underwritten public offering would adversely interfere with the successful marketing of the Requesting Holders’ Registrable Securities, then the Company and other Holders shall not be permitted to include any securities in excess of the amount, if any, of securities which the managing underwriter of such underwritten public offering shall reasonably and in good faith agree in writing to include in such public offering in addition to the amount of Registrable Securities to be registered for the Requesting Holders. The Company will be obligated to include in such Registration Statement, as to each Holder, only a portion of the Registrable Securities such Holder has requested be registered equal to the ratio which such Holder’s requested Registrable Securities bears to the total number of Registrable Securities requested to be included in such Registration Statement by all Holders who have requested that their Registrable Securities be included in such Registration Statement. It is acknowledged by the parties hereto that pursuant to the foregoing provision, the securities to be included in a registration requested by the Requesting Holders pursuant to Section 2.2 shall be allocated: 

(i)

first, to the Participating Holders; provided, however, that no Registrable Securities requested to be included in the registration by a Holder shall be excluded from the registration until all shares proposed to be registered by the Company’s founders, officers, directors or employees (which class shall include, but not be limited to, the Existing Stockholders) are excluded from the registration; and

(ii)

second, to the Company and any other shareholders of the Company requesting registration of securities of the Company. 

(e)

Limitations on Demand Registrations

(i)

The Company may delay making a filing of a Registration Statement or taking action in connection therewith by not more than one hundred and eighty (180) days if the Company provides a written certificate signed by the Chief Executive Officer of the Company to the Holders, prior to the time it would otherwise have been required to file such Registration Statement or take such action pursuant to this Section 2.2, stating that the Board has determined in good faith that the filing of such Registration Statement would be seriously detrimental to the Company or would otherwise materially adversely affect a financing, acquisition, disposition, merger or other material transaction (collectively, a “Valid Business Reason”) and that it is therefore essential to defer the filing of the Registration Statement; provided, however, that such right to delay a Demand Request shall be exercised by the Company not more than once in any twelve (12) month period and the Company shall only have the right to delay a Demand Request so long as such Valid Business Reason exists, and during such time, the Company may not file a Registration Statement for securities to be issued and sold for its own account or for that of anyone other than the Holders. 

(ii)

The Company shall only be obligated to effect two (2) Demand Requests pursuant to this Section 2.2 and the Holders agree not to make a Demand Request until six (6) months after the effective date of a Registration Statement. 

(iii)

The Company shall not be required to comply with a Demand Request unless the reasonably anticipated aggregate gross proceeds to be raised (before any underwriting discounts and commissions) would be equal to or exceed $5,000,000, unless such required registration is the Company’s IPO, in which case such reasonably anticipated aggregate gross proceeds (after any underwriting discounts and commissions) shall be equal to or exceed $10,000,000; provided, however, that in either case, the pre-IPO capitalization (as calculated by a nationally recognized investment bank) of the Company is at least $100 million prior to the Demand Request and the price per share of the Registrable Securities to be sold is at least $12. 

(f)

Cancellation of Registration.  A majority in interest of the Participating Holders shall have the right to cancel a proposed registration of Registrable Securities pursuant to this Section 2.2 when the request for cancellation is based upon material adverse information relating to the Company that is different from the information known to the Participating Holders at the time of the Demand Request.  Such cancellation of a registration shall be counted as one of the two (2) Demand Requests.

2.3.

Piggyback Registrations.

(a)

Right to Include Registrable Securities.  Each time after the Company’s IPO that the Company proposes for any reason to register any of its Common Stock under the Securities Act, either for its own account or for the account of a stockholder or stockholders exercising demand registration rights other than Demand Requests pursuant to Section 2.2 hereof or pursuant to a Registration Statement on Forms S-4 or S-8 (or similar or successor forms) (a “Proposed Registration”), the Company shall promptly give written notice of such Proposed Registration to all of the Holders of Registrable Securities (which notice shall be given not less than thirty (30) days prior to the expected effective date of the Company’s Registration Statement) and shall offer such Holders the right to request inclusion of any of such Holder’s Registrable Securities in the Proposed Registration. No registration pursuant to this Section 2.3 shall relieve the Company of its obligation to register Registrable Securities pursuant to a Demand Request, as contemplated by Section 2.2 hereof.  The rights to piggyback registration may be exercised an unlimited number of occasions.

(b)

Piggyback Procedure.  Each Holder of Registrable Securities shall have ten (10) days from the date of receipt of the Company’s notice referred to in Section 2.3(a) above to deliver to the Company a written request specifying the number of Registrable Securities such Holder intends to sell and such Holder’s intended method of disposition.  Any Holder shall have the right to withdraw such Holder’s request for inclusion of such holder’s Registrable Securities in any Registration Statement pursuant to this Section 2.3 by giving written notice to the Company of such withdrawal; provided, however, that the Company may ignore a notice of withdrawal made within twenty-four (24) hours of the time the Registration Statement is to become effective.  Subject to Section 2.3(d) below, the Company shall use commercially reasonable efforts to include in such Registration Statement all such Registrable Securities so requested to be included therein; provided, however, that the Company may at any time withdraw or cease proceeding with any such Proposed Registration if it shall at the same time withdraw or cease proceeding with the registration of all other shares of Common Stock originally proposed to be registered.  In the event that the Proposed Registration by the Company is, in whole or in part, an underwritten public offering of securities of the Company, any request under this Section 2.3(b) shall specify that the Registrable Securities be included in the underwriting on the same terms and conditions as the shares, if any, otherwise being sold through underwriters under such registration.

(c)

Selection of Underwriters.  The managing underwriter for any Proposed Registration that involves an underwritten public offering shall be one or more reputable nationally recognized investment banks selected by the Company’s Board of Directors.

(d)

Priority for Piggyback Registration.  Notwithstanding any other provision of this Article 2, if the managing underwriter of an underwritten public offering determines and advises the Company and the Holders in writing that the inclusion of all Registrable Securities proposed to be included by the Holders of Registrable Securities in the underwritten public offering would adversely interfere with the successful marketing of the Company’s securities, then the Holders of Registrable Securities shall not be permitted to include any Registrable Securities in excess of the amount, if any, of Registrable Securities which the managing underwriter of such underwritten public offering shall reasonably and in good faith agree in writing to include in such public offering in addition to the amount of securities to be registered for the Company.  The Company will be obligated to include in such Registration Statement, as to each Holder, only a portion of the Registrable Securities such Holder has requested be registered equal to the ratio which such Holder’s requested Registrable Securities bears to the total number of Registrable Securities requested to be included in such Registration Statement by all Holders who have requested that their Registrable Securities be included in such Registration Statement.   It is acknowledged by the parties hereto that pursuant to the foregoing provision, the securities to be included in a registration initiated by the Company shall be allocated:  

(i)

first, to the Company;

(ii)

second, pari passu to the Holders; provided, however, that no Registrable Securities requested to be included in the registration by a Holder shall be excluded from the registration until all shares proposed to be registered by the Company’s Founders, officers, directors or employees (which class shall include, but not be limited to, the Existing Stockholders) are excluded from the registration; and

(iii)

third, to any others requesting registration of securities of the Company.

If as a result of the provisions of this Section 2.3(d), any Holder shall not be entitled to include more than 50% of its Registrable Securities in a registration that such Holder has requested to be so included, such Holder may withdraw such Holder’s request to include Registrable Securities in such Registration Statement.

(e)

Underwritten Offering.  In the event that the Proposed Registration by the Company is, in whole or in part, an underwritten public offering of securities of the Company, any request under this Section 2.3 shall specify that the Registrable Securities be included in the underwriting on the same terms and conditions as the shares, if any, otherwise being sold through underwriters under such registration.

2.4.

Form S-3 Registration

(a)

Any Holder (an “Initiating Form S-3 Holder”) may request at any time following the Company’s IPO that the Company file a Registration Statement under the Securities Act on Form S-3 (or similar or successor form) covering the sale or other distribution of all or any portion of the Registrable Securities held by such Initiating Form S-3 Holder pursuant to Rule 415 under the Securities Act (“Form S-3 Demand”) if (i) the reasonably anticipated aggregate gross proceeds would equal or exceed $1,000,000, (ii) the Company is a registrant qualified to use Form S-3 (or successor form) to register such Registrable Securities and (iii) the plan of distribution of the Registrable Securities is other than pursuant to an underwritten public offering.  If such conditions are met, the Company shall use commercially reasonable efforts to register under the Securities Act on Form S-3 (or any successor form) at the earliest practicable date, for sale in accordance with the method of disposition specified in the Form S-3 Demand, the number of Registrable Securities specified in such Form S-3 Demand.  Notwithstanding the foregoing, if the Company shall furnish to the Initiating Form S-3 Holders a certificate signed by the Chief Executive Officer and Chief Financial Officer of the Company stating that in the good faith opinion of the Board of Directors of the Company, a Valid Business Reason exists, the Company shall have the right to delay or defer taking action with respect to such filing for a period of ninety (90) days after receipt of the Form S-3 Demand; provided, however, that such right to delay or defer a Form S-3 Demand shall be exercised by the Company not more than once in any twelve (12) month period, the Company shall only have the right to delay a Form S-3 Demand so long as such Valid Business Reason exists, and during such time the Company may not file a Registration Statement for securities to be issued and sold for its own account or for that of any other Holders.

(b)

Form S-3 Demands will not be deemed to be Demand Requests as described in Section 2.2 hereof and Holders shall have the right to request an unlimited number of Form S-3 Demands. Notwithstanding the foregoing, the Company shall not be obligated to file more than one (1) Registration Statement on Form S-3 pursuant to this Section 2.4 in any given six (6) month period.

2.5.

Holdback Agreements.

(a)

Restrictions on Public Sale by Holders.  If requested by the lead managing underwriter, each Holder of Registrable Securities agrees not to effect any public sale or distribution of any Registrable Securities being registered or of any securities convertible into or exchangeable or exercisable for such Registrable Securities, including a sale pursuant to Rule 144 under the Securities Act, during a period of not more than forty-five (45) days before and one hundred eighty (180) days after, in the case of an IPO, or ninety (90) days after, in the case of any other firm underwriting public offering of securities of the Company, commencing on the effective date of the Registration Statement (the “Lock-Up Period”), unless expressly authorized to do so by the lead managing underwriter.  The Holders shall not be required to sign lock-up agreements unless all of the Company’s directors, officers and shareholders owning five percent (5%) or more of the Company’s fully diluted voting stock have signed lock-up agreements with the managing underwriters. Any such lock-up agreements signed by the Holders shall contain reasonable and customary exceptions, including, without limitation, the right of a Holder to make transfers to certain Affiliates and transfers related to shares of Common Stock owned by Holders as a result of open market purchases made following the closing of the IPO.  The Company may impose stop-transfer instructions with respect to the shares of Common Stock or other securities subject to the foregoing restrictions until the end of the relevant period.

(b)

Restrictions on Public Sale by the Company.  The Company agrees not to effect any public sale or distribution of any securities for its own account (except pursuant to registrations on Form S-4 or S-8 or any similar or successor form) during the Lock-Up Period, to the extent reasonably requested by the managing underwriter (except for securities being sold by the Company for its own account under such Registration Statement).

2.6.

Registration Expenses.  Except as otherwise provided herein, all Registration Expenses shall be borne by the Company; provided, however, that the Company shall not be required to pay for any Registration Expenses of any registration proceeding commenced as a result of a Demand Request that is subsequently withdrawn or canceled by at least a majority of the Participating Holders, in which case the Participating Holders shall bear such Registration Expenses pro rata on the basis of the number of shares proposed to be registered.  All Selling Expenses relating to Registrable Securities registered shall be borne by the Participating Holders of such Registrable Securities pro rata on the basis of the number of shares so registered.  

2.7.

Indemnification

(a)

Indemnification by the Company.  The Company agrees, notwithstanding termination of this Agreement, to indemnify and hold harmless to the fullest extent permitted by law, each Holder, each of its directors, officers, employees, advisors, agents and general or limited partners (and the directors, officers, employees, advisors and agents thereof), their respective Affiliates and each Person who controls (within the meaning of the Securities Act or the Exchange Act) any of such Persons, and each underwriter and each Person who controls (within the meaning of the Securities Act or the Exchange Act) any underwriter (collectively, “Holder Indemnified Parties”) from and against any and all losses, claims, damages, expenses (including, without limitation, reasonable costs of investigation and fees, disbursements and other charges of counsel and any amounts paid in settlement effected with the Company’s consent, which consent shall not be unreasonably withheld or delayed) or other liabilities (collectively, “Losses”) to which any such Holder Indemnified Party may become subject under the Securities Act, Exchange Act, any other federal law, any state or common law or any rule or regulation promulgated thereunder or otherwise, insofar as such Losses (or actions or proceedings, whether commenced or threatened, in respect thereof) are resulting from or arising out of or based upon (i) any untrue, or alleged untrue, statement of a material fact contained in any Registration Statement, prospectus or preliminary prospectus (as amended or supplemented) or any document incorporated by reference in any of the foregoing or resulting from or arising out of or based upon any omission or alleged omission to state therein a material fact required to be stated therein or necessary to make the statements therein (in the case of a prospectus, in light of the circumstances under which they were made), not misleading or (ii) any violation by the Company of the Securities Act, Exchange Act, any other federal law, any state or common law or any rule or regulation promulgated thereunder or otherwise incident to any registration, qualification or compliance and in any such case, the Company will promptly reimburse each such Holder Indemnified Party for any legal and any other Losses reasonably incurred in connection with investigating, preparing or defending any such claim, loss, damage, liability, action or investigation or proceeding (collectively, a “Claim”) ; provided, however, that the Company shall not be liable to any Holder Indemnified Party for any Losses that arise out of or are based upon (x) written information provided by a Holder Indemnified Party expressly for use in the Registration Statement or (y) sales of Registrable Securities by a Holder Indemnified Party to a person to whom there was not sent or given, at or before the written confirmation of such sale, a copy of the prospectus (excluding documents incorporated by reference) or the prospectus as then amended or supplemented (excluding documents incorporated by reference) if the Company has previously furnished in a timely manner a reasonable number of copies thereof to such Holder Indemnified Party in compliance with this Agreement and the Losses of such Holder Indemnified Party results from an untrue statement or omission of a material fact contained in such preliminary prospectus which was corrected in the prospectus (or the prospectus as then amended or supplemented).  Such indemnity obligation shall remain in full force and effect regardless of any investigation made by or on behalf of the Holder Indemnified Parties.

(b)

Indemnification by Holders.  In connection with any proposed registration in which a Holder is participating pursuant to this Agreement, each such Holder shall furnish to the Company in writing such information with respect to such Holder as the Company may reasonably request or as may be required by law for use in connection with any Registration Statement or prospectus or preliminary prospectus to be used in connection with such registration and each Holder agrees, severally and not jointly, to indemnify and hold harmless the Company, any underwriter retained by the Company and their respective directors, officers, partners, employees, advisors and agents, their respective Affiliates and each Person who controls (within the meaning of the Securities Act or the Exchange Act) any of such Persons to the same extent as the foregoing indemnity from the Company to the Holders as set forth in Section 2.7(a) (subject to the exceptions set forth in the foregoing indemnity, the proviso to this sentence and applicable law), but only with respect to any such information furnished in writing by such Holder expressly for use therein.  Such indemnity obligation shall remain in full force and effect regardless of any investigation made by or on behalf of the Holder Indemnified Parties (except as provided above) and shall survive the transfer of Registrable Securities by such Holder.

(c)

Conduct of Indemnification Proceedings.  Any Person entitled to indemnification hereunder (the “Indemnified Party”) agrees to give prompt written notice to the indemnifying party (the “Indemnifying Party”) after the receipt by the Indemnified Party of any written notice of the commencement of any action, suit, proceeding or investigation or threat thereof made in writing for which the Indemnified Party intends to claim indemnification or contribution pursuant to this Agreement; provided, however, that, the failure so to notify the Indemnifying Party shall not relieve the Indemnifying Party of any liability that it may have to the Indemnified Party hereunder unless and to the extent such Indemnifying Party is materially prejudiced by such failure.  If notice of commencement of any such action is given to the Indemnifying Party as above provided, the Indemnifying Party shall be entitled to participate in and, to the extent it may wish, jointly with any other Indemnifying Party similarly notified, to assume the defense of such action at its own expense, with counsel chosen by it and reasonably satisfactory to such Indemnified Party.  The Indemnified Party shall have the right to employ separate counsel in any such action and participate in the defense thereof, but the fees and expenses of such counsel shall be paid by the Indemnified Party unless (i) the Indemnifying Party agrees to pay the same, (ii) the Indemnifying Party fails to assume the defense of such action with counsel satisfactory to the Indemnified Party in its reasonable judgment or (iii) the named parties to any such action (including, but not limited to, any impleaded parties) reasonably believe that the representation of such Indemnified Party and the Indemnifying Party by the same counsel would be inappropriate under applicable standards of professional conduct.  In the case of clause (ii) above and (iii) above, the Indemnifying Party shall not have the right to assume the defense of such action on behalf of such Indemnified Party.  No Indemnifying Party shall be liable for any settlement entered into without its written consent, which consent shall not be unreasonably withheld.  No Indemnifying Party shall, without the written consent of the Indemnified Party, effect the settlement or compromise of, or consent to the entry of any judgment with respect to, any pending or threatened action or claim in respect of which indemnification or contribution may be sought hereunder (whether or not the Indemnified Party is an actual or potential party to such action or claim) unless such settlement, compromise or judgment (A) includes an unconditional release of the Indemnified Party from all liability arising out of such action or claim and (B) does not include a statement as to, or an admission of, fault, culpability or a failure to act by or on behalf of any Indemnified Party.  The rights afforded to any Indemnified Party hereunder shall be in addition to any rights that such Indemnified Party may have at common law, by separate agreement or otherwise.

(d)

Contribution.  If the indemnification provided for in this Section 2.7 from the Indemnifying Party is unavailable or insufficient to hold harmless an Indemnified Party in respect of any Losses referred to herein, then the Indemnifying Party, in lieu of indemnifying the Indemnified Party, shall contribute to the amount paid or payable by the Indemnified Party as a result of such Losses in such proportion as is appropriate to reflect the relative fault of the Indemnifying Party and the Indemnified Party, as well as any other relevant equitable considerations.  The relative faults of the Indemnifying Party and Indemnified Party shall be determined by reference to, among other things, whether any action in question, including any untrue or alleged untrue statement of a material fact or omission or alleged omission to state a material fact, was made by, or relates to information supplied by, such Indemnifying Party or Indemnified Party, and the Indemnifying Party’s and Indemnified Party’s relative intent, knowledge, access to information and opportunity to correct or prevent such action.  The amount paid or payable by a party as a result of the Losses or other liabilities referred to above shall be deemed to include, subject to the limitations set forth in Sections 2.7(a), 2.7(b) and 2.7(c), any legal or other fees, charges or expenses reasonably incurred by such party in connection with any investigation or proceeding.

The parties hereto agree that it would not be just and equitable if contribution pursuant to this Section 2.7(d) were determined by pro rata allocation or by any other method of allocation which does not take account of the equitable considerations referred to in the immediately preceding paragraph.  No person guilty of fraudulent misrepresentation (within the meaning of Section 11(f) of the Securities Act) shall be entitled to contribution pursuant to this Section 2.7(d).

2.8.

Certain Limitations On Registration Rights.

No Holder may participate in any Registration Statement hereunder unless such Holder completes and executes all questionnaires, powers of attorney, indemnities, underwriting agreements, and other documents reasonably required under the terms of such underwriting arrangements and agrees to sell such Holder’s Registrable Securities on the basis provided in any underwriting agreement approved by the Holder or Holders entitled hereunder to approve such arrangements.

2.9.

Limitations on Subsequent Registration Rights.  The Company represents and warrants that it has not granted registration rights prior to the date hereof and agrees that from and after the date of this Agreement, it shall not, without the prior written consent of the Holders of at least 50% of the Registrable Securities then outstanding, enter into any agreement (or amendment or waiver of the provisions of any agreement) with any holder or prospective holder of any securities of the Company that would grant such holder registration rights that are more favorable, pari passu or senior to those granted to the Purchasers hereunder. 

2.10.

Transfer of Registration Rights.

The rights of a Holder hereunder may be transferred or assigned in connection with a transfer of Registrable Securities to (i) any Affiliate of a Holder, (ii) any subsidiary, parent, partner, retired partner, limited partner, shareholder or member of a Holder or (iii) any family member or trust for the benefit of any Holder.  Notwithstanding the foregoing, such rights may only be transferred or assigned provided that all of the following additional conditions are satisfied:  (a) such transfer or assignment is effected in accordance with applicable securities laws; (b) such transferee or assignee agrees in writing to become subject to the terms of this Agreement; and (c) the Company is given written notice by such Holder of such transfer or assignment, stating the name and address of the transferee or assignee and identifying the Registrable Securities with respect to which such rights are being transferred or assigned.

2.11.

Termination of Registration Rights.  The rights contained in Sections 2.2, 2.3, 2.4 and 2.10 hereof shall terminate at the earlier of (a) five (5) years from the effective date of the Company’s first Registration Statement for a public offering of securities of the Company or (b) with respect to a Holder, in the opinion of the Company’s counsel, all such Registrable Securities proposed to be sold by a Holder may be sold in a three (3) month period without registration under the Securities Act pursuant to Rule 144, and (such Registrable Securities represent less than one percent (1%) of all outstanding shares of the Company’s capital stock.

3.

GENERAL PROVISIONS

3.1.

Survival of Agreements.  All covenants, agreements, representations and warranties made in any of the Transaction Documents or any certificate or instrument delivered to the Purchasers pursuant to or in connection with any of the Transaction Documents shall survive the execution and delivery of all of the Transaction Documents, the issuance, sale and delivery of the Preferred Shares, and the issuance and delivery of the Conversion Shares, and all statements contained in any certificate or other instrument delivered by the Company hereunder or thereunder or in connection herewith or therewith shall be deemed to constitute representations and warranties made by the Company. 

3.2.

Specific Performance.  Each party hereto acknowledges and agrees that the other parties hereto would be irreparably damaged if any provision of this Agreement is not performed in accordance with its specific terms or is otherwise breached.  Accordingly, each party hereto agrees that the other parties hereto will be entitled to an injunction or injunctions to prevent breaches of the provisions of this Agreement and to specifically enforce this Agreement and its terms and provisions in any action instituted in any court of the United States or any state thereof having jurisdiction over the parties in the matter subject to Sections 3.4 and 3.6 hereof, in addition to any other remedy to which they may be entitled, at law or in equity.

3.3.

Further Assurances.  The Company and the Purchasers each agree to take such actions and execute and deliver such other documents or agreements as may be necessary or desirable for the implementation of this Agreement and the other Transaction Documents and the consummation of the transactions contemplated hereby and thereby.

3.4.

Submission to Jurisdiction; Consent to Service of Process.

(a)

The parties hereto hereby irrevocably submit to the exclusive jurisdiction of any federal or state court located within the County of Travis, State of Texas, over any dispute arising out of or relating to this Agreement or any of the transactions contemplated hereby and each party hereby irrevocably agrees that all claims in respect of such dispute or any suit, action or proceeding related thereto shall be heard and determined in such courts.  The parties hereby irrevocably waive, to the fullest extent permitted by applicable law, any objection which they may now or hereafter have to the laying of venue of any such dispute brought in such court or any defense of inconvenient forum for the maintenance of such dispute.  Each of the parties hereto agrees that a judgment in any such dispute may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.  

(b)

Each of the parties hereto hereby consents to process being served by any party to this Agreement in any suit, action or proceeding by the mailing of a copy thereof in accordance with the provisions of Section 3.5 hereof.

3.5.

Notices.  Any notice, request, demand or other communication required or permitted to be given to a party pursuant to the provisions of this Agreement will be in writing and will be effective and deemed given under this Agreement on the earliest of: (a) the date of personal delivery, (b) the date of transmission by facsimile, with confirmed transmission and receipt, (c) two (2) days after deposit with a nationally-recognized courier or overnight service such as Federal Express, or (d) five (5) days after mailing via certified mail, return receipt requested.  All notices not delivered personally or by facsimile will be sent with postage and other charges prepaid and properly addressed to the party to be notified at the address set forth for such party: 

If to a Purchaser, to the address or fax number set forth on Schedule I hereto.

If to an Existing Stockholder, to the address or fax number set forth on Schedule II hereto.

If to the Company:

Smarte Solutions, Inc.

611 South Congress Avenue, Suite 350

Austin, Texas  78704

Phone:  (512) 443-8749

Fax:  (512) 443-9326

Attn:  President

With a copy to (which does not constitute notice):

Akin, Gump, Strauss, Hauer & Feld, L.L.P.

300 W. 6th St., Suite 2100

Austin, Texas  78701

Phone:  (512) 499-6294

Fax:  (512) 703-1111

Attn:  Brandon C. Janes

Any party hereto (and such party’s permitted assigns) may change such party’s address for receipt of future notices hereunder by giving written notice to the Company and the other parties hereto.

3.6.

Governing Law. This Agreement and the performance of the transactions and the obligations of the parties hereunder will be governed by and construed and enforced in accordance with the laws of the State of Texas, without giving effect to any choice of law principles.

3.7.

Entire Agreement. This Agreement and each of the other Transaction Documents, constitutes the entire agreement and understanding of the parties hereto in respect of its subject matters and supersedes all prior understandings, agreements, or representations by or among the parties hereto, written or oral, to the extent they relate in any way to the subject matter hereof or the transactions contemplated hereby.

3.8.

Counterparts.  This Agreement may be executed in two or more counterparts, each of which will be deemed an original but all of which together will constitute one and the same instrument.

3.9.

Successors and Assigns.  This Agreement and the rights and obligations of the parties hereunder shall inure to the benefit of, and be binding upon, their respective successors, assigns and legal representatives.

3.10.

Severability.  The provisions of this Agreement will be deemed severable and the invalidity or unenforceability of any provision hereof will not affect the validity or enforceability of the other provisions hereof; provided that if any provision of this Agreement, as applied to any party or to any circumstance, is adjudged by a court, governmental body, arbitrator, or mediator not to be enforceable in accordance with its terms, the parties agree that the court, governmental body, arbitrator, or mediator making such determination will have the power to modify the provision in a manner consistent with its objectives such that it is enforceable, and/or to delete specific words or phrases, and in its reduced form, such provision will then be enforceable and will be enforced.

3.11.

Titles and Subtitles.  The article and section headings contained in this Agreement are inserted for convenience only and will not affect in any way the meaning or interpretation of this Agreement.

3.12.

Third Parties.  Nothing in this Agreement, express or implied, is intended to confer upon any Person other than the parties hereto and their successors and assigns, any rights or remedies under or by reason of this Agreement.

3.13.

Construction.  The parties hereto have jointly participated in the negotiation and drafting of this Agreement.  If an ambiguity or question of intent or interpretation arises, this Agreement will be construed as if drafted jointly by the parties hereto and no presumption or burden of proof will arise favoring or disfavoring any party hereto because of the authorship of any provision of this Agreement.  Any reference to any federal, state, local or foreign law will also be deemed to refer to such law as amended and all rules and regulations promulgated thereunder, unless the context otherwise requires.  The word “including” means “including without limitation”.  Pronouns in masculine, feminine and neuter genders will be construed to include any other gender, and words in the singular form will be construed to include the plural and vice versa, unless the context otherwise requires.  The words “this Agreement”, herein, “hereof”, “hereby”, “hereunder” and words of similar import refer to this Agreement as a whole and not to any particular subdivision unless expressly so limited.

3.14.

Remedies.  The parties hereto shall have all remedies for breach of this Agreement available to them as provided by law or equity.  Without limiting the generality of the foregoing, the parties agree that in addition to any other rights and remedies available at law or in equity, the parties shall be entitled to obtain specific performance of the obligations of each party to this Agreement and immediate injunctive relief and that, in the event any action or proceeding is brought in equity or to enforce the same, no party will urge, as a defense, that there is an adequate remedy at law.  No single or partial assertion or exercise of any right, power or remedy of a party hereunder shall preclude any other or further assertion or exercise thereof.

3.15.

Attorneys’ Fees.  If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement or any other agreement or document to be executed or delivered pursuant hereto, the prevailing party shall be entitled to reasonable attorneys' fees, costs, and disbursements in addition to any other relief to which such party may be entitled.

3.16.

Adjustments for Stock Splits, Etc.  Wherever in this Agreement there is a reference to a specific number of shares of Common Stock or Preferred Shares, then, upon the occurrence of any subdivision, combination or stock dividend of such class or series of stock, the specific number of shares so referenced in this Agreement will automatically be proportionally adjusted to reflect the effect of such subdivision, combination or stock dividend on the outstanding shares of such class or series of stock.

[SIGNATURE PAGE FOLLOWS]

IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement as of the date first above written.

COMPANY:

SMARTE SOLUTIONS, INC.

By: /s/ BALA VISHWANATH

Name: Bala Vishwanath

Title: CEO

KEY STOCKHOLDERS:

/s/ BALA VISHWANATH

/s/ SANJAY LALL

/s/ MARK ESHELMAN

S-1

Smarte Solutions Investors’ Rights Agreement – Series A1

PURCHASERS:

[____________________________]

By:

Name:

Title:

S-2

Smarte Solutions Investors’ Rights Agreement – Series A1

                                                                                        SCHEDULE I

PURCHASERS

 

	Attwood, Greg

	Basham, Arthur V.

	Bauer, Matthew G.

	Beach, Richard G.

	Blaesing, Craig

	Blanton, Kay

	Burns, M. Frank

	Cheney, Menzo D.

	Cox, Laura Y.

	Crecelius, Jean W.

	Curry, Janelle Catherine Trust

c/o William E. Johnson III, Trustee

	Curry, Natalie Rene Barnhart Trust

c/o William E. Johnson III, Trustee

	Erickson, John L.

	Eshelman, Jack

	Eshelman, Michael

	Etie, Michael & Cheryl

	Farrell, James

	Fenimore, George W. III

	Finch, John E.                                                                                                                   

	Fraser, Mathew and/or Sharon

	Garcia, Charles K.

	Goodwin, Jerry D.

	Gray, Burl

	Hall, Harold E & Nancy

	Hartgrove, Philip L.

	Hug, Deborah

	Johnson, Earl B.

	Johnson, Kathleen M.

	Kang, Young S.

	Key Bank, Investment Advisor to Drain Asset Management

Attention:  Thomas S. Allen

	Kingfisher Holdings, LLC

Attn: Bowie, Joseph W. or Janet S.

	KMA 401k Profit Sharing Plan

Attn: King, Marvin S. Trustee

	Kline, Charles Alvin Dr.

	Kline, Michael Charles

	Kopacka, Timothy J. and Kim K.

	Lindsay, Scott E. and Marlene F.

	Lynch, Jack F.

	Maher, Ben

	Maher, Maurice J.

	Maletz, Joseph M.

	Maples, Michael J.

	Mardaga, William Jeffrey

	McAllister, Scott

	McCarty, Karen and Robert B.

	McKeand, Kevin

	Meador, Doak

	Meador, Robert

	Meetrix, Inc.

	KMA 401k Profit Sharing Plan

Attn: Mohamed, Jan T. Trustee

	Moncrief, Jerry D. Goodwin, Trustee, U/W/O Richard Barto Moncrief, F/B/O Lee Wiley

c/o Jerry D. Goodwin, Trustee

	Moncrief, Jerry D. Goodwin, Trustee, U/W/O Richard Barto Moncrief, F/B/O Michael J.

c/o Jerry D. Goodwin, Trustee

	Moncrief, Jerry D. Goodwin, Trustee, U/W/O Richard Barto Moncrief, F/B/O Richard Barto

c/o Jerry D. Goodwin, Trustee

	Murphy, Shirley Sharon Family Trust c/o Kenneth W. Murphy

	Murphy, Kenneth W. Children’s Trust, David Mallory, Trustee

c/o Kenneth W. Murphy

	Murphy, Kenneth W. Grand children’s Trust, David Mallory, Trustee; c/o Kenneth W. Murphy

	Olivares, Gayle P.

	Padian, John P. and Patricia A.

	Pautel, Sara

	Pioneer Financial Services, Ltd.

Attention:  Howie & Victoria Scoggin

	Reinhart, Ernest Frederick & Mary

	Riffe, Stacy

	Smetzer, James H.

	Stanley Holdings, LLC

Attention:  Sheri Hartgrove

	KMA 401k Profit Sharing Plan

Attn: Sullins, Barbara W.

	Summers, Kevin

	Summers, Malcolm

	Tauben, John

	Terrell, Richard and Antoinette

	Tevonian, Jeff

	Thomas, Robert J.

	Toth, Richard S.

	Tulume Ontario, Inc.

c/o Gregory Vamplew

	Wall, Craig J.

	Webber, Neil

	Wilson, James William

	Wilson, Miles D.

	Wilson, D. Scott and Jeanne Marie

	Womack, David R. III and Lisa

600572.0000  AUSTIN  315615 v1

Sch. I-1

 

                          SCHEDULE II

              EXISTING STOCKHOLDERS

	Adrian, Carolyn

	Adrian, Harold

	Adrian, Robert E.

	Bernard Group

	Burns Family Partnership

	Borazjani, Amir

	Doyle, Richard P., Jr.

	Cave, Robert

	Eshelman, Mark D.

	Eshelman, Jack

	Galant, Carl J.

	Eshelman, Michael and Connie Family Limited Partnership

	Gonzalez, Veronica

	Elmaq Software Private Limited

	Hughes & Luce, LLP, Attention:  Jeff Gill

	Federico, Ronald M.

	Larsen, Gary

	Ganesan, Ravikanth

	Larsen, Maria

	Hartgrove, Sheri

	Mantz, Brian D.

	Lall, Sanjay

	Mardaga, William Jeffrey

	Mahoney, Robert J., Jr.

	Millennium Software, Inc.

	McColgan, Christian

	Mylius, Ronald V.

	Moran, Vivienne B. Revocable Trust

   U/A Dated 2/3/95

	O’Brien, Shawn

	Murphy Enterprise Center

	Sonawala, Kavita

	Seges Consultants, Inc.

	Taylor III, Lewis A.

	Vishwanath, Balamani S.

	Wall, Craig J.

	Womack, David R. III

	Webber, Neil

	 

600572.0000  AUSTIN  315616 v1

Sch. II-1

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