Document:

Prepared by R.R. Donnelley Financial -- Business Collaboration Agreement

 EXHIBIT 10.27 
 SONY AND PALMSOURCE CONFIDENTIAL 
  
 BUSINESS COLLABORATION AGREEMENT 
  
 This Business Collaboration Agreement (“Agreement”) is entered into as of October 7, 2002 (“Effective Date”) by and
between PalmSource, Inc., a Delaware corporation with a principal place of business at 5470 Great America Parkway, Santa Clara, California 95052-8145, U.S.A. (“PalmSource”) and Sony Corporation, a Japanese corporation with its
principal place of business at 6-7-35 Kitashinagawa, Shinagawa-ku, Tokyo 141-0001, Japan (“Sony”). 
  
 RECITALS: 
  
 A. Sony is in the business of designing, developing, manufacturing and marketing handheld computing devices. 
  
 B. PalmSource is in the business of designing, developing, manufacturing and marketing operating systems for handheld and/or mobile computing devices; and

  
 C. Effective as of November 12, 1999, Palm, Inc. (predecessor
to PalmSource) and Sony entered into a Software License Agreement, as amended (“License Agreement”, as further defined below) with regard to Sony’s developing, manufacturing and marketing handheld computing products
incorporating specified PalmSource software and technology related to the Palm Operating system platform. 
  
 D. Concurrently with the signing of this Agreement, the parties are also entering into that certain Amendment No. 6 to the Software License Agreement,
establishing terms and conditions under which Sony may examine and modify certain Palm Source Code (as defined therein). 
  
 E. Concurrently with the signing of this Agreement, Sony through its wholly-owned subsidiary Sony Corporation of America and PalmSource are also entering
into that certain Stock Purchase Agreement under which Sony Corporation of America is purchasing certain number of shares of Series A Preferred Stock of PalmSource. 
  
 F. The parties desire to enter into certain business collaborations as set forth in this Agreement. 
  
 NOW, THEREFORE, the parties agree as follows: 
  
 AGREEMENT: 
  

	I.	 	Definitions. As used herein, the following capitalized terms shall have the meanings set forth below. Except as otherwise set forth in this Agreement,
capitalized terms used in this Agreement shall have the same definitions as set forth in the License Agreement. 

  

	 	1.	 	“Affiliate” means, with respect to a given subject, an entity which controls, is controlled by or is under common control with the subject. Such entity shall be
considered an Affiliate only so long as such control exists. For the purposes of this definition, “control” means beneficial ownership of more than fifty percent (50%) of the shares entitled to vote in the election of directors or other
managing authority or, where there are no such 

  

 SONY AND PALMSOURCE CONFIDENTIAL 
  
 shares, more than fifty percent (50%) of ownership interest representing the
right to make decisions. 

	 	

	 	2.	 	“Applicable Business Area” means (i) with respect to PalmSource, PalmSource’s OS products and extensions thereof which it licenses or will license generally to
its licensees, and (ii) with respect to Sony, Sony’s handheld computing and Smartphones developed or sold by or for (x) Sony’s Handheld Computing Company of Mobile Network Company, (y) any successor group or division thereof within Sony or
any of its Affiliates, and (z) any other business area of Sony or any of its Affiliates that develops Licensee Products using the Palm Software or modifies or has access to any Palm Source Code or Palm Source Code Documentation.

	 	

	 	3.	 	“Development Partner” means a PalmSource Licensee with whom PalmSource enters into a definitive written joint development agreement during the term of this
Agreement, under which such PalmSource Licensee will participate in a co-development program with PalmSource for New Versions where such PalmSource Licensee develops material portions of the Palm Source Code for the New Versions and has the right to
access and modify all or substantially all of the Palm Source Code for the execution of such co-development program (“Development Partner Agreement”). A Development Partner and its Affiliates shall together be considered only a
single Development Partner, for purposes of this Agreement. 

	 	

	 	4.	 	“Development Period” means a period of [**] from the Effective Date or such longer period as the parties may mutually agree to conduct co-development projects under
Article III below. 

	 	

	 	5.	 	“License Agreement” means the Software License Agreement between the parties dated November 12, 1999, as amended, including without limitation as amended by that
certain Amendment No. 6 to the Software License Agreement entered into concurrently herewith. 

	 	

	 	6.	 	“New Version” means, any Updates of the latest version of Palm OS as of the Effective Date which is Palm OS 5.1. 

	 	

	 	7.	 	“PalmSource Licensee” means a third party who enters into a definitive written license agreement with PalmSource on terms similar to the License Agreement, under
which such third party develops its own handheld computing products and/or Smartphones using the Palm Software as the primary operating system embedded therein and pays per unit royalties to PalmSource for distribution of such products.
PalmSource’s Affiliates (other than Palm, Inc.) shall not be considered a “PalmSource Licensee” for purposes of this Agreement. 

  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential
redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  

	 	8.	 	“Smartphone” means digital cellular telephones having at least PIM capability and voice communications capability. 

  

	II.	 	Information Rights. 

  

	 	1.	 	Applicable Business Area. The rights and obligations set forth in Section II of this Agreement apply only with respect to the Applicable Business Area of each party.

  

	 	2.	 	Coordination Meetings. The parties will hold periodic meetings at least once every [**] to review and update the status of on-going product development activities of the
parties concerning the respective Applicable Business Areas and discuss additional areas for cooperation between the parties. 

  

	 	3.	 	Road Maps. At least once every [**], and upon either parties’ reasonable request from time to time, each party will provide the other with its current product and
research and development roadmap for its respective Applicable Business Area. 

  

	 	4.	 	Other Coordination. Each party will reasonably notify the other party of (i) agreements and other transactions with third parties which such party believes in good faith
would materially conflict with, and/or materially adversely impact, the performance of its obligations and the relationship with the other party established under this Agreement; (ii) agreements and other transactions with third parties which such
party believes in good faith would materially conflict with, and/or materially adversely impact, the compatibility or interoperability of the Palm Software; (iii) with respect to PalmSource, materially adversely altering its policy for licensing the
Palm OS, (iv) with respect to Sony, using any competing OS software for products in its Applicable Business Area or materially adversely altering any of Sony’s plans to use PalmSource’s operating system products; and (v) any material
adverse change implemented by such party in the overall conduct of its Applicable Business Area. The above notification will be based upon the good faith belief of the notifying party regarding the above events. Such notification may be made by
disclosure at the periodic meetings to be held pursuant to Section II(2) or other appropriate manner. 

  

	 	5.	 	Suggestions. In the event that either party provides the other with any opinion, suggestion or proposal for the other party’s products or Applicable Business Area in
response to the information provided in Sections II(2), II(3) or II(4) above, the receiving party will consider such opinion, suggestion or proposal in good faith, but will not be required to delay any of its plans or schedules to do so. The
receiving party will have the right, but not the obligation, to use such opinion, suggestion or proposal for its applicable products and Applicable Business Area in its sole discretion, subject to any conditions or restrictions mutually agreed prior
to disclosure and subject to continued compliance with all of the terms and conditions of this Agreement and the License Agreement. This 

  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential
redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  
 paragraph shall not be construed as granting any right or license to the
receiving party under any patent or copyright of the other party. 
  

	 	6.	 	Scope of Information Rights. Notwithstanding anything to the contrary, all of the obligations to disclose information and provide notices set forth in this Agreement are
subject to each party’s confidentiality and other obligations and duties to third parties and compliance with applicable laws and regulations. In no event shall either party be required to disclose any information or provide any notices which
such party believes in good faith may (i) breach such party’s confidentiality or other obligations or duties to any third party, (ii) violate any law or regulation, or (iii) trigger disclosure requirements or other adverse consequences under
securities or other laws or regulations or duties to third parties. All information will be provided on a confidential basis (subject to Section IV below) for purposes of general coordination in support of both parties’ Applicable Business
Areas. Neither party will be bound by the road maps and other information it provides and each retains the right to change its plans as it deems appropriate in its sole discretion. 

  

	III.	 	Co-Development. 

  

	 	1.	 	[**] 

  

	 	2.	 	[**] 

  

	 	3.	 	[**] 

  

	 	4.	 	No Restrictions on PalmSource’s Ordinary Course Activities. Notwithstanding the foregoing, nothing in this Agreement shall be construed as restricting or limiting
PalmSource from conducting development and other activities in the ordinary course of its business as of the Effective Date and as similar activities thereto that may be conducted in the future, including, without limitation: (i) at any time
soliciting, receiving or implementing any suggestions, error corrections, requests, features or technology from any PalmSource Licensee or any other third party, (ii) working with, and permitting access to and modification of source code by,
contractors, testing labs, application developers, suppliers and licensors or participating in standards bodies or other committees or organizations for developing or promoting software, interfaces or other technology, (iii) providing and permitting
modifications of source code in connection with any escrow account, customer support or maintenance obligations or the like, (iv) providing and permitting modifications of source code for selected portions and modules of the Palm Software to
PalmSource Licensees, developers and other third parties or receiving, using, and/or obtaining ownership or licenses to such modifications, (v) working with PalmSource Licensees and other third parties to evaluate, test and modify APIs and
compatibility requirements, (vi) complying with its existing agreements 

  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  
  
 and all legal and regulatory requirements, and (vii) permitting the management and control of PalmSource by, and the exercise of all other rights and privileges of, the Affiliates and shareholders of PalmSource, whether or not such entities
are PalmSource Licensees. PalmSource’s aforementioned activities shall be subject to its obligation of notification provided in Section II(4) above if such activities meet the requirements for notification expressly set forth in Section II(4).

  

	 	5.	 	Co-Development Projects. During the Development Period, the parties will meet at the beginning of each year within [**] after the respective anniversary of the Effective Date
and draft a mutually agreed written co-development plan for the respective year outlining potential areas of joint development between PalmSource and Sony that allow the parties to leverage the specific skill sets offered by each party for New
Versions. The co-development plan will contain no less than one active mutually agreed co-development project at any given time during the respective year and may be modified upon request by mutual written agreement of the parties.

	 	

	 	6.	 	Co-Development Agreements. Any OS products, whether in whole or in part, that will be the subject of such co-development will be mutually agreed in writing from time to time.
All co-development will be subject to a definitive written co-development agreement to be mutually agreed by the parties prior to the commencement of the respective project(s). Such co-development agreement will include, among other things, terms
and conditions providing for the following unless otherwise mutually agreed: (i) good faith efforts by each party to allocate engineering resources on a priority basis, (ii) each party bearing all direct and related costs associated with its
development activities and personnel, (iii) Sony sharing responsibility for providing PalmSource with compatibility tests and documentation for features or functions newly added by Sony and agreeing to meet PalmSource’s then current
requirements for dependencies related to dates, quality, and other specifics that may influence the widespread distribution of compatibility guidelines, tests, and metrics for the benefit of PalmSource’s business, (iv) ownership and other
provisions consistent with those set forth in Section 9 of the License Agreement, under which, among other things, Sony retains ownership of Licensee Add-On Modules and Licensee Replacement Fragments and PalmSource owns Derivative Works and other OS
Developments, (v) a perpetual, irrevocable, non-terminable, paid-up, royalty-free, worldwide right and license for PalmSource to use, make and have made, modify, prepare and have prepared derivative works based on, reproduce, have reproduced,
demonstrate, distribute, license, offer for sale, sell and import all co-developed OS software, with the exclusive right to license such OS products to third parties, and (vi) upon confirmation that a co-developed OS product is feasible in
commercial production and meets all of PalmSource’s then current requirements for a Gold Master Release of the Palm OS (including, without limitation, compatibility, interoperability, reliability, support requirements and the like), the right
for 

  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  
 Sony to obtain license of such co-developed OS product (“Developed
OS”) under the License Agreement (“Developed OS License”) on the same terms and conditions set forth therein, including the obligation to pay royalties and maintenance fees for such Developed OS. Except as otherwise expressly agreed
in the co-development agreement, any use by Sony of the Palm Software and Palm Source Code and/or Palm Source Code Documentation for the co-development hereunder shall be subject to the terms and conditions of the License Agreement. If the
co-development agreement expressly provides for different or additional terms and conditions regarding the use of Palm Software, Palm Source Code and/or Palm Source Code Documentation for the purpose of co-development such terms and conditions will
apply solely to the co-development project under that agreement. The parties agree that the co-development agreement will contain appropriate terms and conditions to allow Sony to reasonably conduct the development tasks assigned to Sony under the
respective co-development project and will otherwise preserve the confidentiality and other protections provided in the License Agreement for the Palm Source Code and/or Palm Source Code Documentation. 
  

	 	7.	 	Discontinuance of Palm OS Products.    In the event that PalmSource discontinues all licensing and support of the latest version of the Developed OS
licensed by PalmSource to Sony and permanently discontinues all development, licensing and support of future releases of the Palm OS, Sony shall have the right, but not an obligation, to continue to modify, duplicate, distribute and use the latest
version of the Developed OS and any updates thereof in accordance with the express terms and conditions of the respective Developed OS Licenses; provided that (i) PalmSource shall continue to provide Sony with technical support as required in the
respective Developed OS Licenses to the extent available, and (ii) PalmSource shall be entitled to compensation at the rates set forth in the respective Developed OS Licenses. 

  

	 	8.	 	Initial Development Project.    As the first co-development project, PalmSource and Sony will jointly develop mutually agreed components of a New Version
(as of the Effective Date, identified by PalmSource by the code name “[**]“) of the Palm OS. This project will be subject to a separate co-development agreement as described in Section III(5) above and is expected to provide for, among
other things, the following as mutually agreed: 

  

	 	(a)	 	[**] 

  

	 	(b)	 	[**] 

  

	 	(c)	 	[**] 

  

	 	(d)	 	[**] 

  

 [**]  Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed
separately with the Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  

	 	(e)	 	[**] 

  

	 	9.	 	Applicable Business Area. This Section III is limited to each party’s Applicable Business Area. However, the parties may consider co-development projects in other
business areas under this Section III as mutually agreed from time to time. 

  

	IV.	 	Confidential Information. 

  

	 	1.	 	Confidential Information. The Palm Software, Palm Source Code and Palm Source Code Documentation (including pre-release versions of each of the foregoing provided for
co-development) shall remain subject to the confidentiality obligations set forth in the License Agreement with appropriate modifications to permit Sony to conduct the co-development projects as expressly agreed in the respective co-development
agreements (as described in Section III(6) above). Other confidential information will be subject to this Section IV unless otherwise agreed in the respective co-development agreements. 

  

	 	(a)	 	During the course of discussions between the parties pursuant to this Agreement, each party (as a “Disclosing Party”) may disclose to the other party (as a “Receiving
Party”) certain information which the Disclosing Party deems “confidential” Disclosure of such information shall be made either (i) in writing and clearly marked “confidential” by the Disclosing Party, or (ii) if orally or
visually disclosed, identified as confidential at the time of disclosure and confirmed by a written resume with “confidential” marking to be issued to the Receiving Party by the Disclosing Party within [**] after the date of such
disclosure. (The information in accordance with the above-mentioned shall be referred to as “Confidential Information”). For a period of [**] after initial disclosure, neither party shall disclose the Confidential Information to
third parties or make any use of Confidential Information other than in connection with the performance of this Agreement or its exercise of its rights and licenses under this Agreement and the License Agreement. Such obligations shall not apply to
any Confidential Information which: (1) is or becomes publicly available without any violation of this Agreement by Receiving Party; (2) was available to the Receiving Party from a third party on a non-confidential basis prior to receiving it from
the Disclosing Party; (3) becomes available from a third party who is not subject to any obligation to keep such information confidential, (4) become a part of the public domain through no fault of the Receiving Party or (5) is independently
developed without use of the Disclosing Party’s Confidential Information. If the Receiving Party is required to disclose any of the Confidential Information by an administrative or judicial action, the Receiving Party may so disclose such
Confidential Information; provided that the Receiving Party 

  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  
 attempts to maintain the confidentiality of such Confidential Information
by asserting in such action applicable privileges and shall immediately after receipt of the notice of such action notifies the Disclosing Party of such action to give the Disclosing Party the opportunity to seek any other legal remedies to maintain
such Confidential Information in confidence as herein provided. 
  

	 	(b)	 	Each Party shall be individually responsible for taking all required steps for safeguarding the confidentiality of third party confidential information provided to such Party in
connection with the efforts undertaken pursuant to this Agreement. 

  

	 	(c)	 	Except as otherwise expressly set forth in the License Agreement and in any co-development agreements: (i) all of the Confidential Information disclosed, delivered to or acquired by
a Receiving Party from a Disclosing Party hereunder, shall be and shall remain the sole property of the Disclosing Party, and (ii) disclosure of the Confidential Information under this Agreement shall by no means constitute any option, grant or
license under any patent, copyright, know-how or other intellectual property rights now or in the future held or otherwise controlled by either party. 

  

	 	2.	 	Disclosure of Agreement. Neither party shall disclose any specific terms of this Agreement. Notwithstanding the foregoing, in the following cases, each party may disclose the
specific terms of this Agreement: (i) as may be required by law; (ii) to legal counsel of the parties; (iii) in connection with the requirements of a public offering or other securities filing; (iv) in confidence, to accountants, banks, and
financing sources and their advisors who are subject to reasonable confidentiality obligations; (v) in confidence, in connection with the enforcement of this Agreement or exercise of its rights under this Agreement; or (vi) in confidence, in
connection with a merger or acquisition or proposed merger or acquisition, or the like. 

  

	V.	 	Disclaimer of Warranties. 

  
 NEITHER PARTY MAKES ANY WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE CONCERNING ANY INFORMATION OR MATERIALS PROVIDED TO THE OTHER PARTY UNDER THIS AGREEMENT. IN
PARTICULAR, ANY AND ALL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. 
  

	VI.	 	Limitation on Liability. 

  
 IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF
PROFITS, DATA OR USE, INCURRED BY EITHER PARTY OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) PRODUCT LIABILITY, OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN
ADDITION, 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  
 EXCEPT FOR EITHER PARTY’S BREACH OF ITS CONFIDENTIALITY OBLIGATIONS UNDER ARTICLE IV
HEREIN, IN NO EVENT SHALL EITHER PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THREE MILLION DOLLARS (US $3,000,000). THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED
REMEDY. 
  

	VII.	 	Term and Termination. 

  

	 	1.	 	Term. This Agreement shall be effective from the Effective Date until the tenth (10th) year anniversary thereof, unless earlier terminated in accordance with the terms hereof
(“Term”). 

  

	 	2.	 	Termination upon Bankruptcy, etc. This Agreement may be automatically terminated by one party upon: 

  

	 	(a)	 	The filing by or against the other party of a petition for reorganization or liquidation under the United States Bankruptcy Code or corresponding laws or procedures of any
applicable jurisdiction; or 

  

	 	(b)	 	The filing by or against the other party of any other proceeding concerning bankruptcy, insolvency, dissolution, cessation of operations, reorganization of indebtedness, or the
like. If such proceeding is involuntary and is contested in good faith, this Agreement shall terminate only after the passage of one hundred twenty (120) days without the dismissal of such proceeding; or 

  

	 	(c)	 	The voluntary or involuntary execution upon; the assignment or conveyance to a liquidating agent, trustee, mortgagee or assignee of whatever description; or the marking of any
judicial levy against a substantial percentage of the other party’s assets, for the benefit of its creditors; or 

  

	 	(d)	 	The appointment of a receiver, keeper, liquidator or custodian of whatever sort of description, for all or a substantial portion of the other party’s assets; or

  

	 	(e)	 	The dissolution or insolvency of the other party, the distribution of a substantial portion of its assets, or its cessation to continue all or substantially all of its business
affairs. 

  

	 	3.	 	Termination upon Default. A party will have the right to terminate this Agreement for default or breach by the other party in the performance of any material obligation where
such default or breach remains uncorrected for a period of thirty (30) days after written notice thereof to the defaulting party. The foregoing right of termination shall be cumulative with any other right or remedy of a party for default or breach
by the other party. 

  

	 	4.	 	Termination by PalmSource. 

  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  

	 	(a)	 	[**] 

  

	 	(b)	 	[**] 

  

	 	(c)	 	PalmSource shall have the right to terminate this Agreement upon thirty (30) day’s prior written notice to Sony in the event that at any time during the Term (i) Sony no longer
licenses the Palm OS from PalmSource as the primary operating system for its Applicable Products; or (ii) there are no active co-development projects or co-development plans for New Versions in effect between the parties under Section III above for
any consecutive [**] period during the Term. After the Sole Partner Period, PalmSource shall have the right to terminate this Agreement upon thirty (30) day’s prior written notice to Sony in the event that at any time during the Term (i) Sony
licenses a Directly Competitive OS for any of its Applicable Products and the total number of units of such Applicable Products that incorporate such Directly Competitive OS sold by Sony within any year exceeds [**] of the total number of units of
Applicable Products that incorporate Palm OS sold by Sony within such year; (ii) Sony’s annual royalties paid to PalmSource under the License Agreement for Applicable Products (excluding any royalties for products distributed in the market of
mainland China until after [**] from the date Sony first sells its Applicable Products that incorporate Palm OS in the mainland China market) in any PalmSource fiscal year fall below [**] of the total annual royalty revenue of PalmSource for such
fiscal year with respect to Applicable Products sold throughout the world (excluding any royalties for products distributed in the market of mainland China until after [**] from the date Sony first sells its Applicable Products that incorporate Palm
OS in the mainland China market); or (iii) the total royalties paid by Sony to PalmSource for Applicable Products under the License Agreement for any PalmSource fiscal year do not increase over the royalties paid by Sony to PalmSource for the prior
fiscal year. 

  

	 	5.	 	Termination by Sony. Sony shall have the right to terminate this Agreement upon thirty (30) day’s prior written notice to PalmSource in the event that (i) the total
number of units of Applicable Products that incorporate a particular Directly Competitive OS sold by Sony within any year exceeds [**] of the total number of units of Applicable Products that incorporate Palm OS sold by Sony within such year; and
[**]. 

  

	 	6.	 	Effect of Termination. Except as reasonably required to exercise any surviving rights or licenses, each party shall, within ten (10) days of termination of this Agreement,
deliver to the other (a) all Confidential Information received from the other, and (b) a certificate certifying that, through its best efforts, the receiving party has destroyed the Confidential Information and all copies thereof in its possession
or control. The rights and obligations 

  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission. 
  

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 of the parties pursuant to Sections III(7) (“Discontinuance of Palm OS
Products”), IV (“Confidential Information”), V (“Disclaimer of Warranty”), VI (“Limit on Liability”), VII (“Term and Termination”) and VIII (“Miscellaneous”) of this Agreement shall survive the
termination or expiration hereof. 
  

	VIII.	 	Miscellaneous. 

  

	 	1.	 	Independent Contractor. PalmSource and Sony are and at all times shall be and remain independent contractors as to each other, and at no time shall either be deemed to be the
agent of the other, and no joint venture, partnership, agency or other relationship shall be created or implied hereby or herefrom. Except as is expressly set forth herein, each party shall bear full and sole responsibility for its own expenses,
liabilities, costs of operation and the like. 

  

	 	2.	 	Assignment. The parties shall not assign their rights or delegate their duties under this Agreement whether voluntarily, by operation of law, or otherwise without the other
Party’s prior written consent, and any attempt to do so without such consent will be void; provided, however, that PalmSource shall have the right to assign this Agreement without such consent in connection with a transfer of all or
substantially all of its business or assets related to the Palm OS, whether by sale of stock or assets, merger, operation of law or otherwise. In the event of such an assignment by PalmSource, Sony and the assignee shall hold good faith discussions
for a period of thirty (30) days after the assignment to determine whether to continue this Agreement. If Sony and the assignee do not mutually agree in writing to continue this Agreement during such thirty (30) day period, then this Agreement shall
terminate; provided, however, that Sony and the assignee shall each retain its surviving rights and obligations as set forth in Section VII(6) above. Subject to the foregoing, this Agreement shall inure to the benefit of, and be binding upon, the
successors, assigns, heirs, executors and administrators of the parties. 

  

	 	3.	 	Notices. All notices and requests, required or authorized by this Agreement shall be given in writing and shall be deemed to have been received upon dispatch when sent (i) by
facsimile with confirmation of transmission, (ii) by personal same day delivery or (iii) by commercial overnight carrier with written verification of receipt, to the other party at the address or facsimile number(s) designated below. Either party
may change its address or facsimile number by written notice to the other party. 

  
 Notices to PalmSource shall be addressed as follows: 
  
 PalmSource, Inc. 
 [**] 
  

 [**] Confidential treatment has been requested for the
bracketed portion. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  
 with a copy to the attention of 
  
 General Counsel 
 Legal Department 
 PalmSource, Inc.

 [**] 
  
 Notices to Developer shall be addressed as follows: 
  
 Sony Corporation 
 [**] 
  
 with a copy to the attention of: 
  
 Business Development Section, 
 MNC Business Strategy Department 
 [**]

  

	 	4.	 	Non-Waiver. The failure of either party at any time to require performance by the other party of any provision hereof shall not affect in any way the full right to require
such performance at any time thereafter; nor shall the waiver by either party of a breach of any provision hereof be taken or held to be a waiver of the provision itself. 

  

	 	5.	 	Severability. If any term, provision, covenant or condition of this Agreement is held invalid or unenforceable for any reason, the parties agree that such invalidity shall
not affect the validity of the remaining provisions of this Agreement and further agree to substitute for such invalid or unenforceable provision a valid and enforceable provision of similar economic effect. 

  

	 	6.	 	Paragraph Headings. The paragraph headings in this Agreement are solely for convenience and shall not be considered in its interpretation. 

  

	 	7.	 	Controlling Law. This Agreement shall be governed in all respects by the laws of the United States and the State of California as such laws are applied to agreements between
California residents entered into and to be performed entirely within California. The parties agree that the Superior Court of the State of California for Santa Clara County and/or the United States District Court for the Northern District of
California and the corresponding appellate courts shall have exclusive jurisdiction and venue over all controversies in connection herewith and any decree or order rendered by such a court of last resort or such a court of lower jurisdiction from
which no appeal has been taken shall be final and binding upon both parties. 

  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission. 
  

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 SONY AND PALMSOURCE CONFIDENTIAL 
  

	 	8.	 	Entire Agreement. This Agreement, the License Agreement and the Confidentiality Agreements contain the entire understanding and agreement of the parties with respect to the
matters contained herein and therein and supersedes any prior or contemporaneous understandings or agreements, whether written or oral, between the parties with respect to such matters. This Agreement may not be modified or amended except by a
writing signed by an authorized representative o£ each of the parties. 

  

	 	9.	 	Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same
instrument. 

  

	 	10.	 	Publicity. Except as otherwise permitted in Section IV(2), neither party shall, without the other party’s prior written approval make any public announcement or
disclosure as to the existence of or matters set forth in this Agreement. Prior to making any such public announcement or disclosure as to the existence of or matters set forth in this Agreement, the party will notify the other party of its plan,
press release and other rated materials for prior consultation of such other party. Notwithstanding the foregoing or anything to the contrary in this Agreement, PalmSource shall not be restricted with respect to any publicity, marketing or
announcements only regarding its current and future products (including, without limitation, those co-developed hereunder) and related business plans and activities. 

  
 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized officers as of the
data first above written. 
  

	SONY CORPORATION	 	 	 	PALMSOURCE, INC.
			
	By: /s/    KENJI KIMURA	 	 	 	By: /s/    DAVID C. NAGEL
	
	 	 	

	Signature	 	 	 	Signature
			
	Kenji Kimura	 	 	 	David C. Nagel
	
	 	 	

	Typed or Printed Name	 	 	 	Typed or Printed Name
			
	President, Mobile Network Company	 	 	 	President and CEO
	
	 	 	

	Title	 	 	 	Title
			
	October 7, 2002	 	 	 	September 26, 2002
	
	 	 	

	Date	 	 	 	Date

  

 -13-Prepared by R.R. Donnelley Financial -- Original Equipment Manufacturer License Agreement

 EXHIBIT 10.29 
  
 Original Equipment Manufacturer License Agreement 
  
 This Original Equipment Manufacturer License Agreement (this “Agreement”) is effective February 18, 2002 (the
“Effective Date”), by and between Communication Intelligence Corporation, 275 Shoreline Drive, Suite 500, Redwood Shores, California 94065 a Delaware corporation (“CIC”), and PalmSource, Inc., a Delaware corporation, 5470 Great
America Parkway, Santa Clara, California 95054, including all of its present and future subsidiaries, defined as more than fifty percent (50%) owned (collectively, “Licensee”). 
  
 1. License Grant. 
  
 a. Development License. CIC hereby grants to Licensee a worldwide, non-exclusive, fully paid, royalty-free license to use and reproduce the CIC
products described on Appendix A attached hereto (the “Products”). The Products shall include any modifications made to the Products by or for CIC pursuant to Appendix E attached hereto and any Updates or Upgrades (as defined in Appendix
C). Licensee may make copies of the Product solely for purposes of (a) developing and testing software products and related documentation developed by Licensee from time to time (“Licensee Products”); (b) integrating the Products with the
Licensee Products; (c) reproducing the Products for backup and archival purposes; and (d) providing technical support to licensees and end users of the Licensee Products. CIC hereby grants to Licensee a worldwide, fully paid, non-exclusive, license
to use, reproduce, modify and create derivative works based upon the documentation for the Products (“Documentation”) for development of Licensee’s documentation for the Licensee Products. Licensee shall be the sole and exclusive
owner of any such modifications to or derivative works of the Documentation prepared by or on behalf of Licensee, subject to CIC’s underlying rights in the CIC Documentation. 
  
 b. Distribution Licenses. CIC hereby grants to Licensee a worldwide, non-exclusive license to reproduce, have
reproduced, support, demonstrate, market and distribute, directly or indirectly (including over the internet or via other electronic means) (i) the Products in object code form, solely as part of the Licensee Products, with full rights to sublicense
and have sublicensed such Products and the rights granted to Licensee hereunder to third parties, including, but not limited to, Licensee’s end user customers, licensees, distributors, OEM’s resellers and systems integrator customers, and
(ii) the Documentation, when integrated into or delivered with Licensee’s end user documentation for the Licensee Products, or as otherwise provided under this Agreement, with full rights to sublicense and have sublicensed such Documentation
and the rights granted to Licensee hereunder to third parties, including, but not limited to, Licensee’s end users, licensees, customers, distributors, OEM’s, resellers and systems integrator customers. Licensee agrees that such
distribution shall be accompanied by end user license agreements containing at a minimum those terms delineated in Appendix D. CIC reserves all rights not otherwise expressly granted to Licenses in this Agreement. Unless otherwise agreed by the
parties, no rights are granted to Licensee with respect to any source code, trade secrets, trademarks, copyrights or other intellectual property that is incorporated into or related to the Product except as otherwise expressly provided for herein.

  

 c. No Obligation to Distribute. Notwithstanding the foregoing license grants, in no event shall
Licensee be obligated to distribute the Products. 
  
 d.
Development Services. CIC agrees to modify the Products as set forth in Appendix E attached hereto and to deliver such modifications no later than the time set forth in Appendix E at no charge to Licensee. In addition, CIC agrees to make
additional modifications to the Products as reasonably requested by Licensee, subject to mutual agreement on terms and conditions related to such additional development effort. 
  
 2. License Fees, Reporting and Payment Terms. See Appendix B. 
  
 3. End-User Support and Support to Licensee. For so long as Licensee
elects to receive maintenance and support and pays the applicable maintenance and support fees set forth in Appendix C, CIC shall provide maintenance and support as set forth in Appendix C hereto. 
  
 4. Warranty. 
  
 a. Performance Warranty. CIC warrants that the Products will
substantially conform with the Documentation and other specifications accompanying the Products or otherwise provided to Licensee in writing, including those set forth in Appendix A. CIC warrants the magnetic media containing the Products against
failure during the warranty period. This warranty will remain in effect for ninety (90) days from the delivery of the Products to Licensee. For any Update or Upgrade provided to Licensee hereunder, the warranty period shall apply to that Update or
Upgrade as of the delivery date to Licensee. If, during the warranty period, the media on which the Products are provided is found to be defective, CIC shall provide Licensee with conforming replacement media. If, during the term of this warranty,
Licensee provides written notice to CIC of any other failure of the Products to satisfy this warranty, CIC shall begin work to resolve the failure by the following business day and shall make reasonable commercial efforts to, within ten (10) days of
its receipt of such notice, correct such failure and redeliver updated versions of all affected items and related materials as described herein. For any third party products listed in the Documentation or specifications as being compatible, CIC will
make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party’s product. 
  

b. Additional Warranty. CIC further warrants that it has all right, power and authority to enter into this Agreement and to grant the licenses
hereunder and that the Products do not infringe or misappropriate the intellectual property rights of any third party. 
  
 c. Commodity Classification. CIC shall provide Licensee with a copy of the Commodity Classification for the Products or, if this is not available,
CIC shall provide Licensee with the ECCN that was used by CIC for self-certification. A copy of the Commodity Classification is required for any Products containing security or encryption technology. In addition, CIC shall advise Licensee as to the
General License type pursuant to which the Products may be exported. With respect to any export transactions under this Agreement, both parties will cooperate in any reasonable manner to effect compliance with all applicable export regulations.

  

 -2- 

 d. No Virus. No Portion of the Products shall knowingly contain, at the time of delivery, any
“back door,” “time bomb,” “Trojan horse,” “worm,” “drop dead device” or other computer software routines or hardware components designed to (i) permit unauthorized access to, or use of, the Products
or computer systems on which the Products is loaded, (ii) disable, damage or erase Products or data or (iii) perform any other similar actions that would preclude full use of the Products by Licensee or its sublicensees. In addition, CIC shall use
reasonable commercial efforts to ensure that the Products do not contain a virus at the time of delivery. If a virus is discovered, CIC will use reasonable commercial efforts to correct the problem or provide a patch, work around or any other method
to eradicate the problem within thirty (30) days following notice by Licensee, at no cost to Licensee. 
  
 e. Disclaimer. EXCEPT AS EXPLICITLY PROVIDED IN THIS AGREEMENT, CIC MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING ANY PRODUCT, SOFTWARE,
DOCUMENTATION, OR ANY PORTION, COPY OR COMPONENT THEREOF, TO LICENSEE OR TO ANY OTHER PERSON; ALL ARE PROVIDED “AS IS.” 
  
 5. Limited Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED AND THE LIABILITY OF CIC, IF ANY, FOR DAMAGES RELATING TO ANY PRODUCT, SOFTWARE, DOCUMENTATION, OR ANY PORTION, COPY OR COMPONENT THEREOF, FOR ANY REASON, WILL BE LIMITED TO
THE GREATER OF (A) THE ACTUAL, TOTAL FEES PAID BY LICENSEE UNDER THIS AGREEMENT, OR (B) ONE MILLION FIVE HUNDRED THOUSAND DOLLARS ($1,500,000). IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
  
 6. Exclusion of Warranties on Account of Licensee Modifications. If any unauthorized modifications are made to the Products by Licensee or any other person, the foregoing warranty shall not apply to the extent
any breach of warranty results from such modification. 
  
 7.
Proprietary Rights. Licensee acknowledges that CIC represents that it owns and will retain all copyright, trademark, patent, trade secret and other proprietary rights in the Product, any component thereof, and the marks, names, logos and
designations of CIC used therewith worldwide (collectively, the “CIC Marks”). CIC acknowledges that Licensee represents that it or its suppliers own and will retain all copyright, trademark, patent, trade secret and other proprietary
rights in the Licensee Products, any component thereof, and the marks, names, logos and designations of Licensee used therewith worldwide. Licensee will use reasonable efforts to protect CIC’s proprietary rights in products distributed by
Licensee. Licensee agrees to use the appropriate trademark symbol (either “TM” or “®”) in superscript and clearly indicate CIC’s ownership of the CIC Marks in any of Licensee’s use of the CIC Marks, as provided by CIC in its written trademark guidelines attached hereto as Appendix F.
Licensee shall, upon request, provide CIC samples of all literature, packages, labels and labeling which uses the CIC Marks. Notwithstanding the foregoing, CIC agrees that Licensee may also include its trademarks and/or service marks in connection
with the Product as reasonably designated by Licensee from, time to time (“Licensee’s Marks”). Licensee agrees that it 
  

 -3- 

 shall not delete or remove any copyright, patent or other intellectual property right notices contained within the
Products. 
  
 8. Confidential Information. 
  
 a. Definition. “Confidential Information” means that
information and know-how of either party (“Disclosing Party”) which is disclosed to the other party (“Receiving Party”) pursuant to this Agreement, in written form, and marked “Confidential,” “Proprietary” or
similar designation, or if disclosed orally, the Disclosing Party shall indicate that such information is confidential at the time of disclosure and send a written summary of such information to the Receiving Party within thirty (30) days of
disclosure and mark such summary “Confidential,” “Proprietary” or similar designation. References to Licensee as a Receiving Party or a Disclosing Party shall also include all present and future subsidiary and parent companies of
Licensee. Each party acknowledges that in the course of the performance of this Agreement, it may obtain the Confidential Information of the other party. The Receiving Party shall, at all times, both during the term of this Agreement and thereafter
for a period of five (5) years keep in confidence and trust all of the Disclosing Party’s Confidential Information received by it. The Receiving Party shall not use the Confidential Information of the Disclosing Party other than as expressly
permitted under the terms of this Agreement. The Receiving Party shall take reasonable steps to prevent unauthorized disclosure or use of the Disclosing Party’s Confidential Information and to prevent it from falling into the public domain or
into the possession of unauthorized persons, but in no event will the Receiving Parry use less care than it would in connection with its own Confidential Information of like kind. The Receiving Party shall not disclose Confidential Information of
the Disclosing Party to any person or entity other than its officers, employees and consultants who need access to such Confidential Information in order to effect the intent of this Agreement and who have entered into confidentiality agreements
which protect the Confidential Information of the Disclosing Party sufficient to enable the Receiving Party to comply with this Section 8.a. 
  
 b. Exclusions. The obligations set forth in Section 8.a. shall not apply to the extent that Confidential Information includes information which is:
(a) now or hereafter, through no unauthorized act or failure to act on the Receiving Party’s part, in the public domain; (b) known to the Receiving Party without an obligation of confidentiality at the time the Receiving Party receives the same
from the Disclosing Party, as evidenced by written records; (c) hereafter furnished to the Receiving Party by a third party as a matter of right and without restriction on disclosure; (d) furnished to others by the Disclosing Party without
restriction on disclosure; or (e) independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information. Nothing in this Agreement shall prevent the Receiving Party from disclosing Confidential
Information to the extent the Receiving Party is legally compelled to do so by any governmental investigative or judicial agency pursuant to proceedings over which such agency has jurisdiction; provided, however that prior to any such disclosure,
the Receiving Party shall (i) assert the confidential nature of the Confidential Information to the agency; (ii) immediately notify the Disclosing Party in writing of the agency’s order or request to disclose; and (iii) cooperate fully with the
Disclosing Party in protecting against any such disclosure and/or obtaining a protective order narrowing the scope of the compelled disclosures and protecting its confidentiality. 
  

 -4- 

 c. Residuals. Each party shall be free to use for any purpose the residuals resulting from access
to or work with Confidential Information, provided that such party maintains the confidentiality of the Confidential Information as provided herein. The term “residuals” means information in non-tangible form, which may be retained by
persons without the use of any memory aids who have had access to the Confidential Information, including ideas, concepts, know-how or techniques contained therein excluding program code in which such underlying ideas are expressed. Each party shall
have no obligation to limit or restrict the assignment of any of its employees, or to pay royalties for any work resulting from the use of residuals. However, the foregoing shall not be deemed to grant to the receiving party any rights or license
under the disclosing party’s copyrights or patents or extend the scope of any license rights granted under this Agreement. 
  
 9. Infringement and Indemnity. CIC shall, at its expense, indemnify, hold harmless and, at Licensee’s option and request, defend Licensee and
its officers, employees, agents and direct or indirect customers from any claims, suits, losses, liabilities, damages, court judgments or awards and the associated costs and expenses (including attorney’s fees), incurred because of actual or
alleged infringement by the Products or Documentation or other material provided hereunder of any patent, copyright, trade secret, trademark, mask work right or other proprietary right(s) of a third party; provided, that CIC is promptly notified,
given sole control of the defense and all related settlement negotiations and rendered reasonable assistance by Licensee (at CIC’s expense); provided that CIC shall not enter into any settlement agreement which results in financial liability to
Licensee without Licensee’s prior written consent. CIC will have no liability for any claim arising from or based upon (a) any combination, operation or use of any Product with any equipment, data or programming not approved by CIC to the
extent such infringement would not have occurred but for such combination or operation or use; or (b) any alteration or modification of the Product Licensee makes without the prior written consent of an officer of CIC to the extent such infringement
would not have occurred but for such alteration or modification. For any Product that becomes the subject of a copyright, patent infringement or other intellectual property action, CIC may, at its sole option and expense, procure the right for
Licensee to continue marketing and distributing such Product or replace or modify the Product to become non-infringing while remaining functionally equivalent. 
  

10. Term and Termination. This Agreement is for an initial term expiring four (4) years from the Effective Date and shall be automatically
renewed for successive one year terms unless either party notifies the other, in writing, one month prior to the expiration of the original term, or any renewal term, of its intent not to renew or unless this Agreement is otherwise terminated
pursuant to the provisions hereof. Upon written notice to the other party either party may terminate this Agreement at any time in the event that the other party materially breaches this Agreement and fails to cure such breach within ninety (90)
days after receiving notice of such breach. 
  
 11.
Survival. Upon expiration or termination of this Agreement, Licensee will remain liable for all amounts due hereunder as of the effective date of such expiration or termination. The provisions of Sections 4, 5, 6, 7, 8, 9, 11 and 13 through
17 will survive expiration or termination of this Agreement as will end user license agreements granted to Licensee’s and its sublicensees’ customers pursuant hereto. Notwithstanding the termination or expiration of this Agreement,
Licensee may retain a reasonable number of copies of the Products to be used for providing technical support to then-existing sublicensees and end users. Further, notwithstanding the expiration or termination of this Agreement, Licensee’s
licenses hereunder shall continue for a period of one 
  

 -5- 

 hundred twenty (120) days in order to allow it and its sublicensees to sell out all products within their sales channel
or inventory which contain the Products. Licensee will continue to abide by the terms and conditions hereof during such additional period. Upon the expiration or earlier termination of the Agreement, the Receiving Party shall, within fifteen (15)
days of any termination or expiration of this Agreement, return to the Disclosing Party or destroy all full or partial copies, in whatever media, of any and all materials in the Receiving Party’s possession which had been furnished to the
Receiving Party by the Disclosing Party pursuant to this Agreement (other than those copies allowed to be retained per this Section 11). 
  
 12. Marketing. Within thirty (30) days of Licensee’s first commercial distribution of the Products, the parties shall issue a press release
that has been mutually agreed to in writing announcing the parties’ relationship under this Agreement. In connection with License’s marketing and distribution of the Product, Licensee shall include the CIC Marks where deemed appropriate
(in Licensee’s sole discretion) in its marketing materials and manuals in accordance with the provisions of Section 7 hereof. Licensee shall have the right to distribute to its customers any marketing material received from CIC. CIC shall have
the right to use Licensee’s name in advertising, public relations, marketing, white papers, case studies, promotional events and any other reasonable commercial activity, subject at all times to Licensee’s prior review and approval of each
instance. Neither party shall claim any ownership rights in the other party’s trademarks, trade names, logos or service marks. 
  
 13. Governing Law. This Agreement will be governed by and construed in accordance with the local laws of the State of California without regard to
those provisions related to choice of law. Any disputes shall be head by the state or federal courts with jurisdiction to hear such disputes in San Mateo County, California. 
  
 14. Entire Agreement. This Agreement and the Appendixes hereto, which are incorporated by reference, constitute the
entire agreement between the parties pertaining to the subject matter hereof, and all written or oral statements and representations previously made or existing between the parties pertaining to such subject matter are expressly superseded. Any
amendments to this Agreement must be in writing signed by the parties. 
  
 15. No Waiver. No waiver of any provision of or any right or remedy under this Agreement shall be effective unless in writing and executed by the party waiving the right. Failure to properly demand compliance or performance shall not
constitute a waiver of a party’s rights hereunder. 
  
 16.
Assignment. Neither party may assign this Agreement without the prior written consent of the other party, which consent shall not be unreasonably withheld, except that either party may assign this Agreement (a) in connection with the merger
or acquisition of such party, or (b) to any parent, subsidiary or to any person or entity to whom it transfers all or substantially all of its proprietary and/or license rights in the Products provided the assignee agrees to be bound by the terms of
this Agreement. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective allowed successors and assigns. 
  

 -6- 

 17. Notices. All notices and communications hereunder are required to be sent to the address or
telecopier number stated below (or such other address or telecopier number as subsequently notified in writing to the other party): (i) by facsimile with confirmation of transmission, (ii) personal same or next day delivery or (iii) sent by
international express courier with written verification of delivery. All notices so given shall be deemed given upon the earlier of receipt or two (2) days after dispatch. 
  
 If to CIC:             Communication
Intelligence Corporation 
                      [**] 
  
 If to Licensee:     PalmSource, Inc. 
                      [**] 

 
 18. Source Code. If CIC materially breaches its obligations under
Section 3 and does not cure such breach within thirty (30) days after receipt of written notice from Licensee or ceases to operate its business in the ordinary course, then CIC will provide access to Licensee to the full source code, object code
and/or tools for the Products and any related technical documentation (collectively, the “Product Source Code”) as required by Licensee to support its products. In the event that CIC disputes whether the Product Source Code should be
released under this Section 18, such dispute shall be submitted to expedited binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association before a single arbitrator appointed in accordance with said Rules. Such
arbitration will take place in Santa Clara County, California, U.S.A. The decision of the arbitrator shall be final and binding upon the parties and enforceable in any court of competent jurisdiction. The parties shall use their best commercial
efforts to commence the arbitration proceeding within ten (10) business days after either party’s request for such arbitration. The costs of the arbitration, including administrative and arbitrator’s fees, shall be shared equally by the
parties. The parties agree that the terms and conditions of this Section 18 shall not limit either party’s right to seek injunctive or other equitable relief in a court of competent jurisdiction at any time. 
  

 [**]
Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  
  

 -7- 

 In Witness whereof, the parties hereto have executed this Agreement effective as of the Effective Date.

  

	 COMMUNICATION INTELLIGENCE CORPORATION
	 	 	 	 Licensee

					
	 	 	 	 	 	 	 	 	 
	 By:
	 	 /s/    RUSSEL L.
DAVIS        

	 	 	 	 By:
	 	 /s/    STEVE
SAKOMAN    

					
	 Title:
	 	 VP Product Development

	 	 	 	 Title:
	 	 CPO

					
	 Date:
	 	 2/18/2002
  

	 	 	 	 Date:
	 	  

  

 -8- 

 APPENDIX A 
  
 PRODUCT AND SPECIFICATIONS 
  
 Jot version 1.21 for the Palm O/S 
  
 [**] 
  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission. 
  

 APPENDIX B 
  
 LICENSEE FEES, REPORTING AND PAYMENT TERMS 
  
 A. LICENSE FEES, REPORTING AND PAYMENT TERMS. 
  
 1. License fees. [**] 
  
 2. Reporting. [**] after each Licensee fiscal quarter end (Licensee’s fiscal year ends May 31), Licensee shall submit to CIC a report showing
all license fees due with respect to the Products for the preceding quarter, including the products and quantity thereof to which such license fee pertains. 
  
 3. Payment terms. 
  
 [**] 
  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed
separately with the Securities and Exchange Commission. 
  
  

 APPENDIX C 
  
 MAINTENANCE TERMS 
  
 Except as specifically provided herein, Licensee shall be responsible for technical support to the end-users and sub-licensees. CIC shall provide the
following maintenance and support for the Product: 
  
 A.
Definitions. For purposes of this Appendix, the following terms shall have the following meanings. Any terms not defined in this Appendix shall have the meaning set forth in the Agreement. 
  
 1. Error(s): means any verifiable and reproducible failure of the
Product to materially conform to the specification for such Product. The term “Error” shall not include any failure of the Product that: (a) results from the misuse or improper use of the Product; (b) does not affect the operation and use
of the Product; (c) results from any modification to the Product not made by or on behalf of CIC or authorized by CIC; or (d) results from the failure to incorporate or use any Updates or bug fixes after such are made available to Licensee by CIC.

  
 2. Error Correction(s): shall mean either (a) a
modification or addition to or deletion from the Product that, when made to such Product, materially conforms the Product to the specifications for such Product, or (b) a procedure or routine that, when observed in the regular operation of the
Product, eliminates the material adverse effect of such Error on Licensee or its customers. 
  
 3. Major Error: means any demonstrable Error in the Product that: (a) causes the Product to have a significant loss of intended function as set forth in the specifications for the Product; (b) causes or is
likely to cause data to be lost or destroyed; or (c) prevents the Product from being installed or executed on the properly configured environment. 
  
 4. Moderate Error: shall mean any demonstrable Error in the Product that: (a) causes the Product to operate improperly; or (b) produces results
materially different from those described in the specifications, but which error does not rise to the level of a Major Error. 
  
 5. Minor Error: shall mean any demonstrable Error that: (a) causes a function to not execute as set forth in the specifications for the Product,
without a significant loss of intended functionality; or (b) disables one or more nonessential functions. 
  
 6. First Level Technical Support: shall mean Licensee’s or its authorized technical support agents’ attempts to identify and resolve
Errors remotely, by telephone, e-mail and fax communication. 
  

 7. Second Level Support: shall mean support of Licensee’s or its authorized technical support
agent’s First Level Technical Support personnel (whom shall be software engineers) to identify and resolve Errors remotely, by telephone, e-mail or fax communication. 
  
 8. Workaround: shall mean that CIC has diagnosed the Error and has implemented, or enabled Licensee to implement, a
temporary solution that allows the Product to regain functionality and provide all major functions in accordance with the specifications for the Product. 
  
 9. Update: shall mean a version of the Product containing changes, including but not limited to, bug fixes, correction of errors and mirror
optimization improvements not rising to the level of an Upgrade. An Update shall mean for example the change from version x.1 to x.2 and/or version x.x.1 to x.x.2. 
  
 10. Upgrade: shall mean a version o£ the Product containing changes, including but not limited to enhancements,
major optimization improvements and new functionality for which CIC charges similarly situated Licensees. An Upgrade shall mean for example the change from version 2.x.x to 3.x.x 
  
 B. Services. 
  
 1. Licensee Responsibilities. Licensee will provide all on site technical support with respect to the Product. Licensee agrees to notify CIC in
writing promptly following the discovery of any Error. CIC agrees to make available to Licensee a list of known Errors and to notify Licensee in writing promptly following the discovery of any Error. Further, upon discovery of an Error, Licensee
agrees, if requested by CIC, to submit to CIC a list of output and any other data that CIC may reasonably require to reproduce the Error and the operating conditions under which, the Error occurred or was discovered. All information, oral or
written, communicated between the parties concerning any Errors, is deemed to be Confidential Information and shall be governed by Section 8 of the Agreement. 
  

2. CIC Telephone and Online Support. Technical support communications between Licensee and CIC will include electronic mail, facsimile, and
telephone. [**] 
  
 3. CIC Response to Errors. CIC will
provide Second Level Support to Licensee to ensure a consistent and high level of operation of the Product. In the event Licensee notifies CIC of an Error in the Product, CIC will provide Second Level Support to Licensee or Licensee’s
authorized technical support agent to facilitate the implementation of an Error Correction to the Product. CIC shall use commercially reasonable efforts to correct Errors in accordance with the below response times, with as little disruption to
Licensee’s service as commercially practicable. 
  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission. 
  

 -2- 

 (a) Major Errors. CIC shall, within four hours of the receipt of notice of any Major Error,
contact Licensee to verify such Major Error and begin a resolution process. Upon CIC’s verification of such Major Error, CIC will use its commercially reasonable efforts to provide a Workaround for such Major Error, and will use its
commercially reasonable efforts to provide an Error Correction for such Major Error until such Error Correction is provided. 
  
 (b) Moderate Errors. CIC shall, within 24 hours of the receipt of notice of any Moderate Error, contact Licensee to verify such Moderate Error.
Upon CIC’s verification of such Moderate Error, CIC will use its commercially reasonable efforts to provide a Workaround for such Moderate Error. CIC will provide an Error Correction for such Moderate Error in the next scheduled maintenance
release of the Product. 
  
 (c) Minor Errors. Upon
CIC’s receipt of notice of a Minor Error and upon CIC’s verification of such Minor Error, CIC will initiate work to provide Error Correction for such Minor Error in the next regular release of the Product. 
  
 C. Exclusions from Support Services. Support Services under this
Appendix C include Second Level Support for the Product. Support Services do not include support for any failure or defect in the Product caused by any of the following: 
  
 1. the improper use, alteration, or damage of the Product by Licensee or persons other than CIC employees or consultants; or

  
 2. modifications to the Products not made or authorized by
CIC, unless such modifications were made by a CIC employee, subcontractor, agent, or other third party acting on behalf of CIC. 
  
 D. Updates and Upgrades. CIC will make Updates and Upgrades (as defined above) available to Licensee from time to time upon promptly upon beta and
commercial release thereof, but in no event later than CIC makes such Updates and Upgrades available to any other third party. 
  
 E. Maintenance and Support fees: 
  
 1. For maintenance and support anticipated by the provisions of this Appendix C as delineated above, Licensee shall pay CIC [**]. 
  

 [**]
Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  
  
  
  

 -3- 

 2. For maintenance and support outside of the scope of the Product’s specifications and not
otherwise provided for herein and mutually agreed in advance by the parties, [**]. 

	

  
  

 -4- 

 APPENDIX D 
  
 1.                         
(“Licensor”) grants the end user (“End User”) a nonexclusive license to use the software accompanying the Licensor Product (“Software”). With respect to the Licensor Product Desktop Software, End User may reproduce and
provide one (1) copy of such Software for each personal computer or Licensor Product on which such Software is used as permitted hereunder. With respect to the Licensor Product Platform Software, End User may use such Software only on one (1)
Licensor Product. End User may assign its right under the End User License Agreement to an assignee of all of End User’s rights and interest to the Software only if End User transfers all copies of the Software subject to the End User License
Agreement to such assignee and such assignee agrees in writing to be bound by all the terms and conditions of the End User License Agreement. 
  
 2. End User agrees not to reverse engineer, decompile or disassemble the Software. End User will not copy the Software except as necessary to use it in
accordance with this End User License Agreement. End User agrees that any such copies of the Software shall contain the same proprietary notices which appear on and in the original copy of the Software. 
  
 3. Except as stated above, the End User License Agreement does not grant End
User any rights (whether by license, ownership or otherwise) in or to intellectual property with respect to the Software. 
  
 4. End User will not export or re-export the Software without all appropriate United States and other foreign, government licenses. 
  
 5. Title to and ownership of the Software and any copy thereof shall remain
with Licensor and its suppliers. 
  
 6. If the Software is
licensed for a proposal or agreement with the United States Government or any contractor therefor, the Software must be legended, marked and licensed as follows: All technical data and Software is commercial in nature and developed solely at private
expense. Software is delivered as Commercial Computer Software as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in Licensor’s standard
commercial license for such software. Technical data is provided with limited rights only as provided in DFARS 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is applicable. 
  
 7. PalmSource is a specified third party beneficiary of the end user license.

  
 8. EXCEPT FOR ANY LIMITED WARRANTIES PROVIDED BY LICENSOR,
NEITHER LICENSOR NOR ITS SUPPLIERS MAKE ANY WARRANTIES, TERMS OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, AS TO ANY MATTER WHATSOEVER. IN PARTICULAR, ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND

  

 SATISFACTORY QUALITY ARE EXPRESSLY EXCLUDED ON BEHALF OF LICENSOR AND ITS SUPPLIERS. 
  
 9. IN NO EVENT SHALL LICENSOR OR ITS SUPPLIERS HAVE ANY LIABILITY FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OR LIABILITIES OF ANY KIND OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE FORM OF THE ACTION,
WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE EVEN IF ANY REPRESENTATIVE OF LICENSOR OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS
AGREEMENT IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 
  
  

 -2- 

 APPENDIX E 
  
 DEVELOPMENT SERVICES 
  
 CIC shall provide development services to Licensee for modifications required to the Jot version 1.21 (and subsequent versions thereof) recognition
library. [**] 
  
 Additional services may be provided in
accordance with CIC’s then current Non-Recurring Engineering (NRE) fees or as mutually agreed to by the parties. 
  

 [**] Confidential treatment has been requested for the bracketed portion. The confidential redacted portion has been
omitted and filed separately with the Securities and Exchange Commission. 
  

 APPENDIX F 
  
 CIC TRADEMARK GUIDELINES 
  
 When using any of CIC’s trademarks or registered trademarks Licensee shall use the appropriate trademark symbol (either “TM” or “®”) in superscript and clearly indicate CIC’s ownership of the marks.

  
 Such marks and recognition of ownership shall be at least as
prominently displayed as all other third-party marks and recognition being displayed under the circumstances.

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