Document:

<PAGE>

                                                                  Exhibit 10.14

                                      NOTE

Date: November 20, 2001

1. BORROWER'S PROMISE TO PAY

         In return for a loan I have received, I promise to pay U.S. $150,000.00
(the "principal"), plus interest, to the order of Art Technology Group, Inc.
(the "Lender") on the Due Date (as defined in Section 3). I understand that the
Lender may transfer this Note. The Lender, or anyone who takes this Note by
transfer and who is entitled to receive payments under this Note, is called the
"Note Holder."

2. INTEREST

         Interest will be charged on unpaid principal until the full amount of
the principal has been paid. I will pay interest at a yearly rate of 5.0%,
compounded annually. The interest rate required by this Note is the rate I will
pay both before and after any default described later in this Note.

3. PAYMENTS

              A. TIME OF PAYMENTS. I will pay principal and all accrued
     interest in full by making a single payment on the Due Date.

              B. DUE DATE: Both principal and all accrued interest are due
     and payable on the Due Date. The Due Date shall be the earlier of (1)
     48 months from the date above, or (2) the date upon which my employment
     with the Lender terminates for any reason.

              C. PLACE OF PAYMENT. I will submit payments to the Lender at
     25 First Street, Cambridge, MA 02141 or such other address as the
     Lender or a subsequent Note Holder may direct by notice.

4. BORROWER'S RIGHT TO PREPAY

         I have the right to make payments of principal at any time before it is
due. When I make a prepayment, I will tell the Note Holder in writing that I am
doing so. I may make a full prepayment or a partial prepayment without paying
any prepayment charge. If I make a partial prepayment, there will be no change
in the Due Date unless the Note Holder agrees in writing to the change.

5. DEFAULT

         If I do not pay the full amount of the principal and interest on the
Due Date, I will be in default. If I am in default, the Note Holder may send me
a written notice telling me that if I do not pay the overdue amount by a certain
date, the Note Holder may require me to pay immediately the full amount of
principal which has not been paid and all the interest that I owe on this
amount. That date must be at least 30 days after the date on which the notice is
mailed or deliver to me.

         If I am in default, the Note Holder will have the right to be paid back
by me for all of its costs and expenses in enforcing this Note to the extent not
prohibited by applicable law. Those expenses include, for example, reasonable
attorneys' fees and court costs.

6. NOTICES

         Unless applicable law requires a different method, any notice that must
be provided by one party to the other will be given by delivering it or mailing
it by first class mail to the addresses listed below or at a different address
if one of us has provided notice to the other.

       Notices to me:                       Notices to Lender:
       Edward Terino                        Art Technology Group, Inc.
       17 Canterbury Road                   25 First Street
       Windham, NH  03087                   Cambridge, MA 02141
                                            Attn: General Counsel

<PAGE>

7. WAIVERS

         I waive the rights of presentment and notice of dishonor. "Presentment"
means the right to require the Note Holder to demand payment of amounts due.
"Notice of dishonor" means the right to require the Note Holder to give notice
to other persons that the amounts due have not been paid.

8. GOVERNING LAW

         This Note shall be governed by and construed according to the laws of
the Commonwealth of Massachusetts with giving effect to its principles of
conflict of laws.

9. MODIFICATIONS

         This Agreement may only be changed by a written document signed by
authorized representatives of each party.

Witness the hand and seal of the undersigned.

/s/ Edward Terino
------------------------
Edward Terino<PAGE>

                                                                  Exhibit 10.15

                         TERMINATION OF LEASE AGREEMENT

         This agreement (this "Agreement") is made as of this 2nd day of
January, 2002 between AMGEN CAMBRIDGE REAL ESTATE HOLDINGS, INC. ("Lessor") and
ART TECHNOLOGY GROUP, INC. ("Lessee").

         Reference is made to the following facts:

         A. Lessor and Lessee entered into a lease agreement dated March 9, 2001
(the "Lease"), relating to approximately 117,985 rentable square feet of certain
premises located on floors 6, 7 and 8 of the building known and numbered as
Building 1000 at One Kendall Square, Cambridge, Massachusetts (the "Building"),
and more particularly described in the Lease (the "Premises").

         B. The Lease is presently schedule to expire in accordance with its
terms on August 31, 2006. Lessee's business planning has changed so that Lessee
no longer requires use of the Premises. As a result, Lessee desires to terminate
the Lease.

         C. As an accommodation to Lessee, Lessor is willing to terminate the
Lease, as of the Effective Termination Date (as hereafter defined), in
consideration of payment by Lessee to Lessor of the "Termination Fee" (as
hereafter defined) and subject to the conditions and limitations set forth in
this Agreement.

         Now, therefore, in consideration of the mutual covenants and
consideration set forth herein and of other good and valuable consideration, the
receipt and sufficiency of which is hereby acknowledged, Lessor and Lessee agree
as follows:

              1. EFFECTIVE TERMINATION DATE. Subject to the terms and conditions
set forth herein, Lessee and Lessor agree that the Lease is hereby terminated,
effective as of the Effective Termination Date as if the Effective Termination
Date were the date set forth in the Lease for expiration of the original term of
the Lease. As used herein, the term "Effective Termination Date" shall mean the
date that all of the following events have occurred: (a) full execution of this
Agreement by Lessor and Lessee; (b) Lessee shall have delivered to Lessor the
Amended Letter of Credit (as hereafter defined), substantially in the form
attached hereto as Exhibit "A"; and (c) Lessee shall not at such time be in
default under the Lease and shall have paid all amounts required under the Lease
up to the Effective Termination Date, including, without limitation, all rent
and additional rent.

              2. LEASE TERMINATION PAYMENTS. Lessee covenants and agrees to pay
to Lessor a fee of Nine Million Three Hundred Eight Thousand Five Hundred
Dollars ($9,308,500.00) ("Termination Fee") in installment payments in the
amounts and on or before each of the dates set forth below in this Section 2,
without deduction, or offset and without notice or demand to Lessor at the
following address: One Amgen Center Drive, MS-34-2-A, Thousand Oaks, CA 91320,
Attention: Corporate Real Estate or to such other person or at such other place
as Lessor may from time to time designate in writing.

                                       1
<PAGE>

<TABLE>
<CAPTION>

                                                     Lease Termination
         Due Date                                    Installment Amount
         --------                                    ------------------
         <S>                                         <C>
         January 5, 2002                             $ 517,138.89
         April 5, 2002                               $ 517,138.89
         July 5, 2002                                $ 517,138.89
         October 5, 2002                             $ 517,138.89
         January 5, 2003                             $ 517,138.89
         April 5, 2003                               $ 517,138.89
         July 5, 2003                                $ 517,138.89
         October 5, 2003                             $ 517,138.89
         January 5, 2004                             $ 517,138.89
         April 5, 2004                               $ 517,138.89
         July 5, 2004                                $ 517,138.89
         October 5, 2004                             $ 517,138.89
         January 5, 2005                             $ 517,138.89
         April 5, 2005                               $ 517,138.89
         July 5, 2005                                $ 517,138.89
         October 5, 2005                             $ 517,138.89
         January 5, 2006                             $ 517,138.89

         April 5, 2006                               $ 517,138.89

         Total of Lease Termination Payments         $9,308,500.00
</TABLE>

Lessee, concurrently with the execution of this Agreement, shall execute a
promissory note in the amount of Nine Million Three Hundred Eight Thousand Five
Hundred Dollars ($9,308,500.00) in the form attached hereto as Exhibit
"B" ("PROMISSORY NOTE").

              3. LETTERS OF CREDIT. The original irrevocable letter of credit in
the amount of Three Million Seven Hundred Sixteen Thousand Five Hundred Twenty
Seven Dollars and Fifty Cents ($3,716,527.50) (the "Original Letter of Credit")
issued as a security deposit under the Lease remains issued and outstanding.
Lessee agrees to deliver to Lessor, upon the execution of this Agreement an
amended Original Letter of Credit increased to the amount of Eight Million
Dollars ($8,000,000.00) which shall secure Lessee's obligations under this
Agreement (collectively, together with all Replacement Letters of Credit (as
defined below), the "Amended Letter of Credit"). The Amended Letter of Credit
shall be (a) unconditional, (b) drawn on Silicon Valley Bank or such bank as
Lessee shall from time to time use with the reasonable approval of Lessor, (c)
addressed to Lessor, (d) permit partial draws, and (e) be payable upon simple
demand by the Lessor accompanied by a sworn statement of an authorized officer
of Lessor stating that the drawing represents the amount due the Lessor from the
Lessee under this Agreement. The Amended Letter of Credit shall have a maturity
of at least twelve (12) months, and the Lessee shall renew the same, annually,
at least thirty (30) days prior to its expiration date until the entire
Termination Fee has been paid. The Amended Letter of Credit provider must have
and maintain a long term credit rating of "A" or better by either Moody's or
Standard & Poors or a bank having and maintaining a long term credit rating of
"A" or better by either Moody's or Standard & Poors shall confirm the Amended
Letter of Credit. The Amended Letter of Credit shall be held by Lessor as
security for the faithful performance by Lessee of all the

                                       2
<PAGE>

terms, covenants and conditions of this Agreement to be kept. If Lessee fails to
pay any sum required under this Agreement or the Promissory Note within ten (10)
calendar days of the date when due thereunder, Lessor may (without giving Lessee
any notice) immediately draw upon or use the entire amount of or any portion of
the Amended Letter of Credit.

         After each Lease Termination Installment Amount has been paid in full
to Lessor, pursuant to the terms and conditions set forth in Section 2 above,
Lessee shall have the right to reduce the amount of the Amended Letter of Credit
by an amount equal to the applicable Lease Termination Installment Amount by
providing a replacement Amended Letter of Credit ("Replacement Letter of
Credit") reduced by said amount in accordance with the requirements of the prior
paragraph, provided that the Amended Letter of Credit shall not be reduced until
such time as the sum then owed by Lessee under this Agreement is less than the
original amount of the Amended Letter of Credit, and provided further, that at
no time thereafter shall the amount of the Amended Letter of Credit be reduced
to any amount less than the sum of the remaining Lease Termination Installment
Amounts to be paid by Lessee hereunder.

              4. NO TENANT IMPROVEMENT ALLOWANCE. Lessor and Lessee agree that
Lessor shall have no obligation to pay any portion of the Tenant Improvement
Allowance of $4,719,400.00 as set forth in Section 2.5 of the Lease.

              5. RE-LEASING OF PROPERTY. Lessor shall have full right to
re-lease all or a portion of the Premises. Any such re-leasing of the Premises
by Lessor and receipt by Lessor of rentals shall not reduce or affect the
amounts to be paid by Lessee hereunder.

              6. SURRENDER. Lessee agrees to surrender the Premises to Lessor on
or before the Effective Termination Date, together with all keys (and any copies
thereof) and access cards to the Premises. The Premises shall be surrendered to
Lessor free from all occupants, subtenants, or other persons or entities
claiming rights of possession by, through or under Lessee. The Premises shall be
surrendered to Lessor in the condition required by the Lease upon surrender, and
any property of Lessee which shall remain in the Premises shall be deemed
abandoned and may be disposed of by Lessor at Lessee's expense without prior
notice to Lessee. Lessor recognizes that the Premises were never used or
occupied by Lessee or any sub-tenant of Lessee and accordingly agrees that
barring any material change in the condition of the Premises due to the actions
of Lessee prior to the Effective Termination Date, the Premises currently meet
the condition required by the Lease upon turn-in. Base rent and regular
installments of monthly rent due under the Lease for any partial month ending on
the Effective Termination Date shall be prorated.

              7. MUTUAL RELEASES. Subject to the terms and conditions of this
Agreement, including without limitation, Section 8 below, and provided that
Lessee timely surrenders the Premises in accordance with Paragraph 6 above on or
before the Effective Termination Date, Lessor does hereby release and forever
discharge Lessee from any and all claims, liabilities and obligations arising
under and pursuant to the terms of the Lease with respect to the period prior
to, from and after the Effective Termination Date, including but not limited to
Lessee's obligations to make any further rental payments to Lessor under the
Lease. Lessee does hereby release and forever discharge Lessor from any and all
claims, liabilities and obligations arising under and pursuant to the terms of
the Lease, with respect to the period prior to, from and after the Effective
Termination Date.

                                       3
<PAGE>

              8. SURVIVAL OF INDEMNITIES. The foregoing termination and release
provisions to the contrary notwithstanding, nothing set forth in this Agreement
shall release, affect, nullify or discharge any of the indemnification
obligations of the parties established under the Lease in relation to any claims
(whether asserted before or after the Effective Termination Date) arising out of
occurrences within the scope of such indemnification provisions and occurring
prior to the Effective Termination Date, which indemnification obligations shall
survive the execution and delivery of this Agreement and the termination of the
Lease on the Effective Termination Date.

              9. REPRESENTATIONS AND WARRANTIES. Lessor and Lessee each
represent, as to itself, (a) that it is validly existing and in good standing in
the state where it was organized; (b) that it has the authority and capacity to
enter into this Agreement and perform all of its obligations hereunder; (c) that
all necessary action has been taken in order to authorize it to enter into and
perform all of its obligations hereunder; (d) that the person executing this
Agreement on its behalf is duly authorized to do so, and (e) that it has had the
advice of counsel in entering into this Agreement. In addition, Lessee
represents and warrants to Lessor that Lessee has not heretofore assigned or
transferred or subleased, or purported to assign, transfer or sublease, to any
person, firm or entity whatsoever any interest in the Premises or under the
Lease.

              10. RIGHT TO ENTER. Upon execution of this Agreement, Lessee will
allow Lessor to enter the Premises at all reasonable times to show the Premises
to prospective tenants or to prepare the Premises for the subsequent tenant.

              11. SUCCESSOR AND ASSIGNS. Each of the covenants, conditions,
terms agreements and obligations of the parties shall be binding upon, and inure
to the benefit of, the heirs, personal representatives, successors and assigns
of each party.

              12. LIMITATION OF LIABILITY. Notwithstanding any other provision
of this Agreement to the contrary, the liability of Lessor hereunder shall be
strictly limited to its interest in and to the Premises, and in no event shall
Lessee have any recourse to, or seek any judgment or deficiency judgment
against, any other assets of Lessor, or any assets (whether personal assets or
business assets) of Lessor's general officers, agents, subsidiaries, parents,
affiliates, and/or employees.

              Notwithstanding any other provision of this Agreement to the
contrary, the liability of Lessee hereunder shall be strictly limited to its
payment obligations under this Agreement, and in no event shall Lessor have any
recourse to, or seek any judgment against, any other assets of Lessee, or any
assets (whether personal assets or business assets) of Lessee's general
officers, agents, subsidiaries, parents, affiliates and/or employees except in
connection with the above referenced payment obligations.

              13. CONFIDENTIALITY. Except where required by law or governmental
or judicial order or in any litigation involving the matters provided for
herein, each party agrees to keep the terms of this Agreement confidential and
agrees that it will not disclose in any manner the specific financial terms
hereof with any other tenant in the Building, any brokers (other than Trammell
Crow Company and Richards Barry Joyce & Partners), landlords, members of the
press, or any other third persons whatsoever without the other parties written
consent. Notwithstanding the foregoing, either party may disclose the terms of
this Agreement to its

                                       4
<PAGE>

employees, officers, directors, consultants, attorneys, accountants and Lessor
may disclose the terms of this Agreement to potential mortgagees or purchasers
of the Building.

              14. NO BROKERAGE. Neither Lessor nor Lessee has had contact with
or dealings regarding the Premises, or any communication in connection with the
subject matter of this transaction, through any real estate broker, finder or
any other person who can claim a right to a commission or finder's fee as a
procuring cause to the transaction contemplated herein, except for Richards
Barry Joyce & Partners whose of commission $87,500.00, who shall be paid by
Lessee. Each party agrees to indemnify, defend and hold harmless the other from
and against any and all claims, demands, actions, causes of action or other
liabilities arising out of or in connection with any real estate broker, finder
or other person who asserts a right to a commission or finder's fee as a result
of any communication or action involving such party or any agents of such party
with such real estate broker, finder or other such person. Notwithstanding
anything in this Agreement to the contrary, Lessee hereby agrees to indemnify,
defend and hold harmless Lessor from and against any and all claims, demands,
actions, causes of action or other liabilities arising out of a claim by
Trammell Crow Company that it is entitled to any commission, fee or other
payment in connection with this Agreement. Lessor hereby represents and warrants
that it has not entered into any fee or commission agreement with Trammell Crow
Company with respect to this Agreement.

              15. MARKETING FEE. If at any time prior to June 1, 2002, Lessor
enters into one or more leases with any third party(ies) with respect to the use
and occupancy of all or any portion of the Premises for office use purposes
(each, a "Third-Party Office Lease" and collectively, "Third Party Office
Leases"), or with respect to the use and occupancy of all or any portion of the
Premises for laboratory/research use purposes (a "Third-Party Lab Lease") and
rent payments under any such Third Party Office Leases or any such Third-Party
Lab Lease commence on or prior to June 1, 2002, Lessor will pay to Lessee a
Marketing Fee in the amount equal to (a) $250,000 per floor of the Building
(such amount shall be prorated if any Third Party Office Leases covers less than
all of any floor of the Building) so leased pursuant to a Third-Party Office
Lease and (b) a flat fee of $100,000 in the event of any one or more Third-Party
Lab Leases so entered into. In no event shall the aggregate Marketing Fee
payable by Lessor hereunder exceed $750,000.

              16. MISCELLANEOUS. This Agreement shall become effective in all
respects only upon its due execution and delivery by both Lessor and Lessee.
This Agreement contains the entire agreement of the parties regarding the
subject matter hereof. There are no promises, agreements, conditions,
undertakings, warranties or representations, oral or written, express or
implied, among them, relating to this subject matter, other than as set forth
herein. This Agreement may not be modified orally or in any other manner other
than by an agreement in writing signed by the party against whom such
modification is sought to be enforced. This Agreement may be executed in
counterparts, each of which shall be an original, but all of which shall
constitute one and the same instrument. Delivery of a signed counterpart of this
Agreement by facsimile transmission shall constitute good and valid execution
and delivery of this Agreement.

              17. SEVERABILITY. If any term, covenant or condition of this
Agreement or its application to any person or circumstances shall be invalid or
unenforceable, then the remainder

                                       5
<PAGE>

of this Agreement, or the application of such term or provision to persons or
circumstances other than those to which it is held invalid or unenforceable
shall not be affected, and each term in provision shall be valid and enforceable
to the fullest extent permitted by law.

              18. GOVERNING LAW; INTERPRETATION. All questions with respect to
the construction of this Agreement and the rights and liabilities of the parties
shall be determined in accordance with the laws of the Commonwealth of
Massachusetts, without regard to choice of law principles. No provision of this
Agreement shall be interpreted in favor of or against any party hereto by virtue
of the fact that such party, or such party's legal representative, drafted the
provision in question.

              Executed as a sealed instrument the date first written above.

Lessor:                            AMGEN CAMBRIDGE REAL ESTATE HOLDINGS, INC.

                                   By:
                                       --------------------------------------

Lessee:                            ART TECHNOLOGY GROUP, INC.

                                   By: /s/ Edward Terino
                                       --------------------------------------
                                       Edward Terino
                                       Senior Vice President and
                                       Chief Financial Officer

                                       6
<PAGE>

                                    EXHIBIT A

                        FORM OF AMENDED LETTER OF CREDIT

APPLICANT:

----------------------

----------------------

----------------------

BENEFICIARY:
Amgen Cambridge Real Estate Holdings, Inc.
One Amgen Center Drive
Thousand Oaks, CA 91320

AMOUNT:
USD ___,___.__
(______________ and __/100
United States Dollars)

         We hereby establish this irrevocable transferable standby Letter of
Credit No. ____________ in your favor, for an aggregate amount not to exceed the
amount indicated above, expiring at our counters in Boston with our close of
business on ________, 20__ [must be at least 12 months from date of issue].

         It is a condition of this Letter of Credit that it shall be
automatically extended without amendment for additional one year periods from
the then-applicable expiration date, unless at least 60 days prior to such date
we send you notice in writing by registered mail, return receipt requested, or
hand delivery at the above address, that we elect not to renew this Letter of
Credit for such additional period. However, in no event shall this Letter of
Credit be extended beyond the final expiry date of _______, 20__ [must be at
least 30 days after the end of the Term of the Agreement]. Upon such notice to
you, you may draw drafts on us at sight for an amount not to exceed the balance
remaining in this Letter of Credit within the then applicable expiry date,
accompanied by your dated statement purportedly signed by one of your authorized
officers or agents reading: "The amount of this drawing USD _______ under the
____________ Bank Letter of Credit No. _________________ represents funds due us
as we have received notice from the _____________ Bank of their decision not to
extend Letter of Credit No. _______________ for an additional year, and the
obligation remains outstanding."

         This Letter of Credit is available with _____________ Bank, against
presentation of your draft at sight drawn on the ___________ Bank, when
accompanied by the documents indicated herein:

                                       7
<PAGE>

         Beneficiary's dated statement purportedly signed by an authorized
officer or agent reading as follows:

                  "The amount of this drawing USD _________ under the
                  ____________ Bank Letter of Credit No. _____________
                  represents funds due us as an event of default has occurred
                  under one or more terms of that certain Termination of Lease
                  Agreement dated _________, 20__, by and between _____________,
                  as Tenant, and Amgen Cambridge Real Estate Holdings, Inc.,
                  as Landlord."

         Partial and multiple drawings are permitted under this Letter of
Credit.

         This Letter of Credit is transferable in its entirety (but not in part)
and the __________ Bank only is authorized to act as the transferring bank.

         We shall not recognize any transfer of this Letter of Credit until this
original Letter of Credit, together with any amendments and a signed and
completed transfer form, a copy of which is attached as Annex 1, is received by
us and our transfer charge is paid by bank or certified check.

         The charge for each transfer is [_______ percent of the transferred
amount, minimum charge of] USD _____.

         In case of any transfer under this Letter of Credit, any required
statement must be executed by the Transferee.

         As soon as possible after the presentation of the original Letter of
Credit to us for a transfer of the Letter of Credit, the original Letter of
Credit, amended to evidence such a transfer, will be delivered to the
Transferee.

         This Letter of Credit may not be transferred to any person with which
U.S. persons are prohibited from doing business under U.S. Foreign Assets
Control Regulations or other applicable U.S. laws and regulations.

         This Letter of Credit is for the benefit of you and your successors and
assigns.

         All correspondence and any drawings hereunder are to be directed to our
office at ________, Attention: Standby Letter of Credit Department. The customer
inquiry number is (___) ___-____.

         We hereby agree with you that drafts drawn under and in compliance with
the terms and conditions of this Letter of Credit will be duly honored.

         This credit is subject to the International Standby Practices 1998 [The
Uniform Customs and Practice for Documentary Credits (1993 Revision)
International Chamber of Commerce, Publication No. 500].

                                       8
<PAGE>

         The number and the date of our credit and the name of our bank must be
quoted on all drafts required.

                                                -------------------------

                                                [Authorized Signature for
                                                ___________ Bank, Boston]

                                       9
<PAGE>

                                     ANNEX 1

                             INSTRUCTION TO TRANSFER

                                                                          [Date]

Issuer:

--------------------

--------------------

--------------------

Attention:  ___________

        Re: Letter of Credit No._______

       Gentlemen:

         For value received, the undersigned Beneficiary hereby irrevocably
transfers to the following Transferee:

                          ----------------------------

                              [Name of Transferee]

                          ----------------------------

                                    [Address]

all rights of the undersigned Beneficiary to draw under the above-captioned
Letter of Credit (the "Letter of Credit") in its entirety. The Transferee has
succeeded the undersigned as landlord under the Termination of Lease Agreement
referenced in the Letter of Credit.

         By this transfer, all rights of the undersigned Beneficiary in the
Letter of Credit are transferred to the Transferee and the Transferee shall have
the sole rights as Beneficiary thereof, including sole rights relating to any
amendments of the Letter of Credit, whether increases in the amount to be drawn
thereunder, extensions of the expiration date thereof, or other amendments,

                                       10
<PAGE>

and whether such amendments now exist or are made after the date hereof. All
amendments of the Letter of Credit are to be delivered directly to the
Transferee without necessity of any consent of or notice to the undersigned
Beneficiary.

         The original of the Letter of Credit is returned herewith, and in
accordance therewith we ask you to endorse the within transfer on the reverse
thereof, and forward it directly to the Transferee with your customary notice of
transfer.

                                     Very truly yours,

                                     Amgen Cambridge Real Estate Holdings, Inc.

                                     By:
                                         --------------------------------------
                                              Authorized Officer

                                       11
<PAGE>

         We certify that we have succeeded the Beneficiary as landlord under the
Termination of Lease Agreement referenced in the Letter of Credit.

                                        [Name of Transferee]

                                        By:
                                            --------------------------------
                                                  Authorized Officer

                                       12
<PAGE>

                                    EXHIBIT B

                                 PROMISSORY NOTE

$9,308,500.00 U.S.                                           __________ __, 2001

                  FOR VALUE RECEIVED, the undersigned ART TECHNOLOGY GROUP,
         INC., a Delaware corporation with a principal place of business at 25
         First Street, Cambridge, Massachusetts, Attention: Gabrielle Parmese,
         Controller, with copy to Linda Handman, General Counsel (the
         "Borrower") hereby promises to pay to the order of AMGEN CAMBRIDGE REAL
         ESTATE HOLDINGS, INC. ("Lender") at One Amgen Center Drive, -34-2-A
         Thousand Oaks, California 91320, Attention: Corporate Real Estate, or
         such other address as the holder hereof may designate in writing, the
         principal amount of Nine Million Three Hundred Eight Thousand Five
         Hundred and 00/100 Dollars ($9,308,500.00) (the "Principal Sum")
         pursuant to the terms of a certain Termination Of Lease Agreement of
         even date herewith between Borrower and Lender (the "Agreement").

         Payments due under this Note shall be payable as follows:

         (a) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before January 5, 2002;

         (b) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before April 5, 2002;

         (c) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before July 5, 2002;

         (d) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before October 5, 2002;

         (e) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before January 5, 2003;

         (f) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before April 5, 2003;

         (g) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before July 5, 2003;

         (h) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before October 5, 2003;

         (i) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before January 5, 2004;

                                       13
<PAGE>

         (j) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before April 5, 2004;

         (k) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before July 5, 2004;

         (l) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before October 5, 2004;

         (m) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before January 5, 2005;

         (n) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before April 5, 2005;

         (o) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before July 5, 2005;

         (p) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before October 5, 2005;

         (q) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before January 5, 2006; and

         (r) Five Hundred Seventeen Thousand One Hundred Thirty-Eight and 89/100
Dollars ($517,138.89) on or before April 5, 2006.

         This Note is referred to in, and is entitled to the benefits of, the
Agreement. Upon the failure of Borrower to comply with each of the terms of the
Agreement within the applicable grace periods, the holder may, at its option,
declare the entire unpaid Principal Sum immediately due or payable without
notice or demand.

         This Note may be prepaid, in whole or in part, at any time or from time
to time, without premium or penalty.

         All payments or prepayments of principal due pursuant to this Note
shall be made by check in United States dollars payable to the order of Lender
at its address referred to above, or in immediately available funds by transfer
to Lender's account at such bank as Lender shall have previously designated to
Borrower, or at the option of the holder hereof, in such manner and at such
place in the United States of America as the holder shall have designated to
Borrower in writing.

         Borrower hereby waives presentment, demand for payment, notice of
dishonor, protest and notice of protest of this Note, and agrees to pay all
costs of collection when incurred, including reasonable attorney's fees. No
alteration, amendment or waiver of any provision of this Note made by agreement
of the holder hereof and any other person or party, shall constitute

                                       14
<PAGE>

a waiver of any other term hereof, or otherwise release or discharge the
liability of Borrower under this Note.

         As used herein, the word "holder" shall mean the Lender and its
successors and assigns, including any endorsee of this Note in possession
hereof, or the bearer hereof if this Note is at the time payable to the bearer.

         Payment of this Note and performance of Borrower's obligations under
the Agreement are secured by a certain Amended Letter of Credit in the amount of
Eight Million Dollars ($8,000,000.00). Borrower agrees that its failure to make
payments in accordance with this Note within ten (10) calendar days of the date
when due hereunder shall entitle Lender to draw on the Amended Letter of Credit
(without giving Borrower any notice) for the full amount of the remaining
principal due under this Note.

         This Note shall be governed by and construed in accordance with the
laws of The Commonwealth of Massachusetts, and shall take effect as a sealed
instrument.

Signed and Sealed in                        ART TECHNOLOGY GROUP, INC.
the presence of:

/s/ Gabriel J. Parmese                      By: /s/ Edward Terino
----------------------------                    ------------------------------
                                                Name: Edward Terino
                                                Title: Senior Vice President and
                                                       Chief Financial Officer

                                       15

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