Document:

Exhibit 10.40

 

 

Agreement between AT&T Corp.

 

and

 

WORLDSPAN, LP

 

for

 

AT&T InterSpan® Data Communications Services

 

 

	
   

  	
  Please
  return all originals of this document to:

  
	
   

  	
   

  
	
   

  	
  Agnes Cooney

  
	
   

  	
  AT&T

  
	
   

  	
  Room 2C133W

  
	
   

  	
  900 Routes 202/206
  North

  
	
   

  	
  Bedminster, NJ 07921

  
			

 

 

AT&T
INTERSPAN® DATA COMMUNICATIONS SERVICES AGREEMENT

 

This
Agreement (“Agreement”) is between AT&T Corp., a New York corporation with
an office at 900 Routes 202/206 North, Room: 2C133W, Bedminster, NJ 07921
(“AT&T”), and WORLDSPAN, LP, with offices at 300 Galleria Parkway NW,
Atlanta, GA 30339 (“Customer).

 

AT&T
and Customer agree that the following terms and conditions apply to the
provision and use, within the United States and, if applicable, to Canada, of
the AT&T InterSpan® Data Communications Services (“Services”) referenced in
any Attachments to this Agreement signed by Customer and AT&T. Such
Attachments are an integral part of this Agreement.

 

1.                                      CONTRACT PERIOD

 

This
Agreement is effective when signed by Customer and AT&T (“Effective Date”).
The Contract Period commences on the Effective Date and, unless terminated in
accordance with the provisions herein, will continue in effect for as long as
any Service Period as defined in an Attachment to this Agreement remains in
effect.

 

2.                                      BILLING AND PAYMENT

 

A.                                   Invoices.

 

Customer
shall pay AT&T all charges due under this Agreement, without deduction or
setoff.  Charges that are subject to a bona fide dispute
shall not be due until the dispute is resolved.  All payments shall be mailed to the AT&T address stated on
the bill.  Bills will be issued monthly
and are due forty-five (45) days after the date they are received by Customer, provided
that AT&T shall make all reasonable efforts to transmit each
bill within five (5) days of the date shown thereon, and Customer will
establish and implement a reliable process for date-stamping bills upon their
receipt.  AT&T shall make all
reasonable efforts to bill Customer for recurring or usage based charges not
more than ninety (90) days after the end of the month in which the Services for
which such charges are levied are provided, and will not bill Customer for any
Service (or related taxes) more than one (1) year after the end of the month in
which it is provided.

 

B.                                     Taxes.

 

Customer
agrees to pay any sales, use, gross receipts, federal excise and other similar
taxes, however designated, that are lawfully levied by a duly constituted
taxing authority against or upon the Services, unless Customer provides a valid
tax exemption certificate.  Customer
shall not be billed or liable for taxes on AT&T’s net income, any franchise
tax measured by AT&T’s capital, capital stock or net worth, or any
interest, penalties or fines incurred due to the failure of AT&T to pay,
when due, any taxes owed by it or collected by it for remission under this
Agreement.  AT&T agrees to cooperate
fully with Customer in pursuing any refund claims for such taxes and in
Customer’s efforts to lawfully minimize any such taxes payable.  At Customer’s request, but not more than
once every twelve (12) months, AT&T will provide Customer with
Customer-specific tax information, by jurisdiction.

 

C.                                     Billing Reviews.

 

(1)
For two (2) years after the date of each invoice to Customer for Service,
Customer may review and copy AT&T’s records that relate directly to such
invoice for the purpose of

 

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evaluating
its accuracy.  Subject to the
confidentiality obligations set forth in this Agreement, Customer may employ
such assistance as it deems desirable to conduct a billing review, but may not
use any entity that provides telecommunications services in competition with
AT&T to perform any such review. 
Customer shall cause any entity providing assistance to execute a
non-disclosure agreement substantially in the form of Exhibit ND.

 

(2)                                  Customer shall provide AT&T with reasonable
advance notice of any billing review. 
AT&T shall cooperate fully in any such review, providing reasonable
access to such AT&T personnel and AT&T records as are reasonably necessary
to test the accuracy of the invoices to which the review pertains.  AT&T may redact from the records
provided to Customer hereunder information that is irrelevant to the purposes
of the review or that reveals the identity or confidential information of other
customers of AT&T.

 

(3)                                  Customer may not perform a billing review
pursuant to this Subparagraph more frequently than annually during the term of
this Agreement, unless a prior review or a pattern of invoice errors gives
Customer reasonable cause for concern for the overall accuracy of the invoices,
in which event Customer may perform quarterly billing reviews until it is
reasonably satisfied that the problems prompting the additional reviews have
been resolved.

 

(4)                                  In the event of a dispute concerning the results
of a billing review, the parties shall make good faith efforts to resolve the
dispute.  If they are unable to do so,
the dispute shall be resolved in accordance with Paragraph 9.A. (Dispute
Resolution) of this Agreement.

 

3.                                      TERMINATION

 

A.                                   Termination by AT&T.

 

If
Customer fails to pay any outstanding charges that are not the subject of a bona fide dispute,
within twenty (20) days after receipt of written notice from AT&T of such
failure, AT&T may give Customer written notice of its intent to terminate
the Attachments materially affected by the breach (“Second Notice”), such
termination to be effective not less than ten (10) days after delivery of such
Second Notice, unless Customer pays the outstanding charges that are not the
subject of a bona fide dispute within the time specified in the Second
Notice.  The Second Notice will be
delivered to Customer’s Vice President, General Counsel and Secretary and Chief
Financial Officer.  AT&T will not
terminate this Agreement or any Attachment thereto, discontinue or restrict any
part of the Services, or refuse to accept orders for or provision Services
requested by Customer for nonpayment of outstanding charges, until at least ten
(10) days after it delivers the Second Notice. 
Upon termination of this Agreement or any Attachment thereto as provided
in this Paragraph 3.A., Customer shall be liable for all charges incurred as of
the date of termination and, if applicable, any termination charges associated
with termination of such Attachments.

 

If
Customer fails to perform or observe any other material term or condition of
this Agreement or any Attachments hereto (other than those relating to payment
for Services) within thirty (30) days after receipt of written notice from
AT&T of such failure, AT&T may terminate the Attachments materially
affected by the breach.  Upon
termination of this Agreement or any Attachment thereto as provided in this
Paragraph 3.A., Customer shall be liable for all charges incurred as of the
date of termination and, if applicable, any termination charges associated with
termination of such Attachments.

 

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B.                                     Termination by Customer.

 

If
AT&T fails to perform or observe any material term or condition of this
Agreement or any Attachment hereto, within thirty (30) days after receipt of
written notice from Customer of such failure, Customer may terminate the
Attachments materially affected by the breach. 
Except for charges incurred as of the date of termination, Customer
shall have no further financial obligations to AT&T for such terminated
Attachments.

 

4.                                      MISCELLANEOUS RESPONSIBILITIES

 

A.                                   CPE Performance.

 

The
failure of any Customer-provided equipment that connects to the Services to
perform in accordance with the published technical specifications for such
equipment and AT&T’s interface specifications (which AT&T shall provide
to Customer at no charge upon request) shall relieve AT&T of liability for
any service impairment proximately caused by such failure.

 

B.                                     Agency Agreement.

 

If
Customer elects to have AT&T act as its authorized agent for ordering and
coordinating local access circuits for a Service, a separate Agency Agreement
will be executed.

 

C.                                     Users of Services.

 

Customer
is not permitted to resell the Services, but Customer may designate its general
partners, the Affiliates and code share partners of its general partners and
the airlines and airline Affiliates to whom it provides reservation and/or
related services, and other entities to which it provides reservation and/or
related services (collectively, “Users”) to receive Services through Customer
under this Agreement.  Customer may
designate up to ten (10) Users who will be permitted to deal directly with
AT&T in the ordering, maintenance, and management of Services, and who will
also be entitled (at Customer’s discretion) to receive a sub-account bill
directly from AT&T and to deal directly with AT&T on billing matters, provided
that Customer shall remain AT&T’s customer of record for
Services to these Users and all other Users and shall be financially
responsible for all Users’ use of Services. Services provided to Users shall be
treated as if the Services had been provided to Customer, including, without
limitation, computing Customer’s pricing under this Agreement and determining
the satisfaction of any applicable Minimum Annual Revenue Commitment.  For the purposes of this Paragraph 4.C., an
Affiliate of entity X is a person or entity that controls, is controlled by, or
is under common control with entity X.

 

D.                                    Content and Use Indemnifications.

 

(1)                                  Customer is solely responsible for the content of
communications transmitted by Customer or Users using the Services, and shall
defend, indemnify, and hold harmless AT&T (as defined in Paragraph 6G.
(Limitation of Liability) of this Agreement) from and against all liabilities
and costs (including reasonable attorneys’ fees) arising from any and all
claims by any person based upon the content of any such communications, except
to the extent that such a claim arises out of AT&T’s willful misconduct.

 

(2)                                  Customer shall defend, indemnify, and hold
harmless AT&T (as defined in Paragraph 6.G. (Limitation of Liability) of
this Agreement) from and against all liabilities and costs (including
reasonable attorneys’ fees) arising from any and all claims by Users (and by
any other third parties allowed by Customer to have access to the Services) in
connection with the Services, regardless of the form of action, whether in
contract, tort, warranty, or strict liability,

 

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except
to the extent that such a claim arises out of AT&T’s willful misconduct.

 

(3)                                  AT&T shall promptly notify Customer in
writing of any claim under this Paragraph 4.D. 
Customer shall have the sole right to conduct the defense of any such
claim or action and all negotiations for its settlement or compromise unless
the parties agree otherwise in writing, provided that no settlement that
materially affects the terms, price, performance or provisioning of Service
hereunder shall be entered into without AT&T’s prior written approval,
which shall not be unreasonably withheld. 
AT&T shall cooperate with Customer to facilitate the settlement or
defense of such claims or suits. 
AT&T shall be solely responsible for any settlement or compromise
agreed to by it and not previously approved in writing by Customer.

 

E.                                      Unauthorized Use of Services.

 

Customer
and its Users shall knowingly use the Services only for lawful purposes.  AT&T shall cooperate with Customer to
implement security procedures necessary to limit access to and use of the
Services to Customer’s authorized users. 
AT&T shall promptly report to Customer any incidents of suspected
unauthorized access, and shall curtail access to or use of the Services from
any Customer (including Users’) locations promptly upon Customer’s
request.  Customer shall maintain a
procedure external to the Services for reconstruction of lost or altered files,
data or programs.

 

F.                                      Customer and AT&T Contacts.

 

Customer
and AT&T shall each establish designated points of contact for issues that
may arise under this Agreement.

 

5.                                      LICENSES

 

AT&T
hereby grants to Customer and its Users a personal, nonexclusive,
nontransferable license during the term of this Agreement to use, in object
code form, all software and related documentation (“Licensed Material”) which
AT&T shall furnish to Customer under this Agreement to enable Customer and
Users to use the Services as contemplated by this Agreement.  Customer and its Users also agree to refrain
from taking any steps, such as reverse assembly or reverse compilation, to
derive a source code equivalent to the software.  All Licensed Material furnished to Customer and its Users under
this Agreement shall be used by Customer and its Users only to support Customer’s
and its Users’ use of the Services, shall not be reproduced or copied (except
for back-up or archival purposes) in whole or in part, shall not be removed
from the United States, and shall be returned to AT&T at the conclusion of
the term of this Agreement.  Customer
agrees to use all reasonable efforts to ensure that its employees and Users of
all Licensed Material hereunder comply with the terms and conditions set out in
this Article 5 (Licenses).

 

6.                                      WARRANTIES AND LIMITATION OF LIABILITY

 

A.                                   Service.

 

AT&T
warrants that, at all times during the term of this Agreement, AT&T shall
perform the Services in a workmanlike manner, the Services shall conform to the
applicable Service descriptions and Performance Requirements set forth in this
Agreement and its Attachments, and the Services shall be competitive in
features, functions and performance with similar data

 

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services
available in the market which could substitute for the Services.

 

B.                                     Network Capacity.

 

AT&T
warrants that Customer’s transmission capability for AT&T InterSpan Frame
Relay Service (“FRS”) will be competitive with frame relay services available
in the market which could substitute for FRS with respect to the ability to
burst above the committed information rate (“CIR”) to the lesser of the full
access channel speed or the capacity of the smallest port at either end of a
Permanent Virtual Circuit (“PVC”) (up to a maximum of 1024 Kbps so long as
AT&T’s FRS network is so constrained), while meeting the Performance
Requirements set forth in Paragraph 16.B. (Throughput) of Appendix 3 to the FRS
Attachment.

 

C.                                     Compliance with Laws.

 

AT&T
shall, for the term of this Agreement, comply with all foreign and domestic
laws, statutes, ordinances, rules, regulations and orders applicable and
material to the provision of the Services. 
Subject to AT&T’s rights under Paragraph 9.L. (Tariffing) of this
Agreement, if AT&T interposes as a defense in any action to enforce
Customer’s rights hereunder that any terms or conditions of this Agreement are
invalid or unenforceable because of inconsistency with the Communications Act
of 1934 (as amended) or the rules, regulations and policies of the Federal
Communications Commission or other governmental body of competent jurisdiction,
and without limiting any other remedy that Customer may have under this
Agreement, AT&T shall reimburse Customer for all reasonable attorneys’ fees
and other expenses of contesting such defense or claim.

 

D.                                    Permits.

 

Subject
to the provisions of Paragraph 9.L. (Tariffing) of this Agreement, AT&T
shall secure all domestic and foreign permits, licenses, certifications,
regulatory approvals and authorizations (collectively, “Permits”) required to
provide the Services to Customer and its Users, and shall take all lawful steps
necessary to maintain such Permits during the term of this Agreement.  Customer shall cooperate with AT&T in
securing necessary Permits.  If AT&T
is not able to secure the Permits in its own name, Customer agrees to undertake
to secure such Permits at the reasonable direction of AT&T.

 

E.                                      Non-Interference.

 

The
installation, maintenance and provision of the Services shall be performed (i)
in conformity with reasonable precautions designed to promote safety and
prevent injury to person or property at each user site; (ii) in such a manner
as will not, except as consented to in writing in advance, create any hazardous
condition or interfere with or impair in any material respect the operation of
the public utilities or other systems or facilities at each user site, or
interfere with the use or occupancy of common areas of a user site or the
premises of any tenant occupying any space therein; and (iii) in such a manner
as will not delay, restrict, impose any tasks, costs or obligations (other than
as set forth in this Agreement) or interfere in any material respect with, the
use or operation of any user site.

 

F.                                      Statement and Disclaimer of Warranties.

 

UNDER
THIS AGREEMENT, AT&T PROVIDES ONLY NON-TARIFFED SERVICES, NOT TARIFFED
SERVICES OR GOODS.  PRODUCTS OR SERVICES
SOLD OR PROVIDED

 

6

 

BY
AT&T TO CUSTOMER UNDER ANOTHER CONTRACT AND/OR UNDER TARIFF ARE GOVERNED
SOLELY BY THE TERMS OF THAT CONTRACT AND/OR TARIFF, INCLUDING ANY WARRANTIES,
GUARANTEES, OR OTHER OBLIGATIONS OF AT&T UNDER THAT CONTRACT AND/OR
TARIFF.  EXCEPT AS STATED IN THIS
AGREEMENT, AT&T MAKES NO WARRANTIES OR GUARANTEES WITH RESPECT TO THE
SERVICES, EXPRESS OR IMPLIED, AND AT&T EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

G.                                     Limitation of Liability.

 

FOR
PURPOSES OF THIS PARAGRAPH 6.G. (LIMITATION OF LIABILITY), AT&T INCLUDES
AT&T AND ANY AFFILIATED AND SUBSIDIARY COMPANIES OF AT&T, AND THE
DIRECTORS, EMPLOYEES, OFFICERS, AGENTS, SUBCONTRACTORS AND SUPPLIERS OF ALL OF
THEM.  FOR PURPOSES OF THIS PARAGRAPH
6G. (LIMITATION OF LIABILITY), CUSTOMER INCLUDES CUSTOMER, USERS AND ANY
AFFILIATED AND SUBSIDIARY COMPANIES OF CUSTOMER AND USERS, AND THE DIRECTORS,
EMPLOYEES, OFFICERS, AGENTS, SUBCONTRACTORS AND SUPPLIERS OF ALL OF THEM.

 

(1)                                  EXCEPT FOR (A) DAMAGES TO REAL OR TANGIBLE
PERSONAL PROPERTY OR BODILY INJURY OR DEATH PROXIMATELY CAUSED BY A PARTY’S
NEGLIGENCE OR WILLFUL MISCONDUCT, (B) AMOUNTS OWED BY CUSTOMER TO AT&T FOR
SERVICES RENDERED, SHORTFALL CHARGES, OR TERMINATION CHARGES UNDER THIS
AGREEMENT, (C) THE CUSTOMER’S INDEMNIFICATION OBLIGATIONS UNDER PARAGRAPH 4.D.
(CONTENT AND USE INDEMNIFICATIONS) OF THIS AGREEMENT, AND (D) AT&T’S
INDEMNIFICATION OBLIGATIONS UNDER PARAGRAPHS 8 (PATENT AND COPYRIGHT) AND 9.G.
(ASSIGNMENT) OF THIS AGREEMENT, A PARTY’S LIABILITY TO THE OTHER PARTY UNDER
THIS AGREEMENT FOR PROVEN DIRECT DAMAGES SHALL BE LIMITED TO AN AGGREGATE
AMOUNT NOT TO EXCEED ONE MILLION DOLLARS ($1,000,000), BUT SUCH AGGREGATE
AMOUNT SHALL BE INCREASED TO THREE MILLION DOLLARS ($3,000,000) WHEN CUSTOMER’S
PAYMENTS TO AT&T FOR SERVICES UNDER THIS AGREEMENT TOTAL SIX MILLION
DOLLARS ($6,000,000).  FOR PURPOSES OF
THIS SUBPARAGRAPH, AN ACTION OR OMISSION BY A PARTY THAT THE PARTY KNOWS WILL
PLACE THE OTHER PARTY IN DEFAULT UNDER THE TERMS OF AN INSURANCE POLICY,
MORTGAGE OR LEASE GOVERNING ACTIVITY AT A LOCATION SHALL BE DEEMED AN ACTION
THAT CAUSES DAMAGE TO REAL PROPERTY AT THAT LOCATION.

 

(2)                                  EXCEPT FOR BODILY INJURY OR DEATH PROXIMATELY
CAUSED BY A PARTY’S NEGLIGENCE OR WILLFUL MISCONDUCT, THE CUSTOMER’S
INDEMNIFICATION OBLIGATIONS SET FORTH IN PARAGRAPH 4.D. (CONTENT AND USE
INDEMNIFICATIONS) OF THIS AGREEMENT, AND AT&T’S INDEMNIFICATION OBLIGATIONS
SET FORTH IN PARAGRAPHS 8 (PATENT AND COPYRIGHT) AND 9.G. (ASSIGNMENT) OF THIS
AGREEMENT, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, INCIDENTAL,
CONSEQUENTIAL RELIANCE OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES
FOR HARM TO BUSINESS, LOST

 

7

 

PROFITS,
LOST SAVINGS OR LOST REVENUES WITH REGARD TO THE SERVICES OR OTHER CONDUCT
UNDER THIS AGREEMENT, WHETHER OR NOT IT HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.

 

(3)                                  THESE LIMITATIONS OF LIABILITY SHALL APPLY
REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, WARRANTY, STRICT
LIABILITY OR TORT, INCLUDING WITHOUT LIMITATION NEGLIGENCE OF ANY KIND, WHETHER
ACTIVE OR PASSIVE, AND SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.

 

(4)                                  AT&T SHALL NOT BE LIABLE FOR (A) SERVICE
IMPAIRMENTS CAUSED BY ACTS WITHIN THE CONTROL OF CUSTOMER OR (B)
INTEROPERABILTY OF SPECIFIC CUSTOMER INTERFACE SPECIFICATIONS WITH THE
SERVICES, PROVIDED
THAT, AT&T SHALL UPON CUSTOMER’S WRITTEN REQUEST, INFORM
CUSTOMER IN WRITING OF THE COMPATIBILITY OF ANY SUCH INTERFACE SPECIFICATION
WITH THE SERVICES, AND PROVIDED FURTHER THAT AT&T SHALL NOT
BE EXCUSED FROM LIABILITY IF AT&T HAS ADVISED CUSTOMER IN WRITING THAT AN
INTERFACE SPECIFICATION IS COMPATIBLE WITH THE SERVICES.

 

7.                                      CONFIDENTIALITY

 

A.                                   Use and Protection of Proprietary Information.

 

All
non-public technical or business information disclosed by one party to the
other party in the course of providing or receiving Services under this
Agreement shall be held in confidence, deemed the property of the disclosing
party and returned upon request, provided that such information has been
provided in tangible form (which for this purpose includes electronic mail and
comparable transmissions) and is marked as proprietary by the disclosing party
prior to or promptly after its disclosure. 
Without seeking or purporting to allocate or determine intellectual
property or other rights, for purposes of the parties’ non-disclosure
obligations hereunder, optimization recommendations, network designs,
communications usage data, the identity and configuration of equipment/networks
and all Customer Proprietary Network Information (“CPNI”), as that term is or
may hereinafter be defined by the Federal Communications Commission, of
Customer and Users shall be deemed the Customers property and shall be held in
confidence by AT&T regardless of whether it has been provided in tangible
form or marked as proprietary, and shall not be deemed the property of
AT&T.  The receiving party shall:
(1) hold such information in confidence for three (3) years after any
termination of this Agreement; (2) restrict disclosure of such information on a
need to know basis solely to its employees, employees of its affiliated
companies, and to its agents and consultants who have executed a non-disclosure
agreement substantially in the form of Exhibit ND; and (3) use the same degree
of care as it uses for its own proprietary information to prevent the
unauthorized disclosure, use or publication of such proprietary information.

 

B.                                     Exceptions.

 

The
receiving party shall have no obligation to preserve the confidentiality of any
information which: (1) was previously known to the receiving party or any of
its affiliated companies free of any confidentiality obligation; (2) is disclosed
to third parties by the disclosing party without restrictions; (3) becomes
publicly available by other than unauthorized disclosure; (4) has not been
identified as confidential or proprietary as descnbed in Paragraph 7.A. (Use
and Protection of Proprietary Information) of this Agreement; or (5) is
independently developed by the

 

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receiving
party without the use of any information that is the property of the disclosing
party.

 

C.                                     Joint Proprietary Information.

 

The
pricing, terms and conditions of this Agreement are proprietary information of
both the Customer and AT&T and shall be treated in confidence.

 

8.                                      PATENT AND COPYRIGHT

 

A.                                   Defense of Intellectual Property Actions.

 

AT&T
agrees to defend, including settling or otherwise managing, at its own cost and
expense any claim or action against Customer, its partners, or its Affiliates
or any director, officer, employee or assignee of Customer or its partners or
Affiliates for actual or alleged infringement of any patent, copyright,
trademark, trade secret or similar intellectual property right to the extent
that such claim or action arises from Customer’s or a User’s use of the
Service, and to pay all costs and damages that may be assessed against Customer
as a result of final judgment or settlement due to such infringement.  Such indemnification shall not, however,
extend to any claim or action arising from Customer’s combination of services
and products provided by AT&T with services and products not provided by
AT&T, where AT&T did not initiate, plan, design or otherwise assist in
such combination.  Customer shall
promptly notify AT&T in writing of any such claim.  AT&T shall have the sole right to
conduct the defense of any such claim or action and all negotiations for its
settlement or compromise unless the parties agree otherwise in writing, provided
that no settlement that materially affects the terms, price,
performance or provisioning of Service hereunder shall be entered into without
Customer’s prior, written approval, which shall not be unreasonably
withheld.  Customer shall cooperate with
AT&T to facilitate the settlement or defense of such claims or suits.  Customer shall be solely responsible for any
settlement or compromise agreed to by it and not previously approved in writing
by AT&T.  For the purposes of this
Paragraph 8.A., an Affiliate of entity X is a person or entity that controls,
is controlled by, or is under common control with entity X.

 

B.                                     Remedies for AT&T Infringement of Third Party
Rights.

 

If
Customer’s or its Users’ use of the software and related documentation or any
Service is enjoined as a consequence of any claim alleging infringement of any
patent, copyright, trademark, trade secret, or similar proprietary light,
AT&T shall take the following actions at its own expense: (1) procure for Customer the right to continue using
the software and documentation or Service; (2) modify the software and
documentation or Service so that it is non-infringing, provided that such
modification does not materially impair its intended use as contemplated
hereunder, or (3) upon written notice to Customer, substitute for the affected
Service or software and documentation comparable, non-infringing Service or
software and documentation.  If none of
these options are reasonably available, AT&T or Customer may terminate the
affected Service without liability to the other.

 

9.                                                      GENERAL

 

A.                                                   Dispute Resolution.

 

The
following procedure shall be adhered to in all disputes that arise under this
Agreement that the parties cannot resolve informally.

 

9

 

(1)                                  The party seeking resolution must deliver notice
to the other party setting forth the nature of the dispute with as much detail
as possible about the deficient performance of the other party or the matters
in dispute.  Each party shall designate
a representative to address the dispute, which representatives shall meet in
person or by telephone within seven (7) days of the date of the notice to reach
an agreement about the nature of the deficiency and the corrective action to be
taken.  The parties’ representatives
shall produce a report about the nature of the dispute to their respective
managements.  If the representatives of
the parties are unable to agree on corrective action, the respective managers
to whom such representatives report or their successors (“Management”) shall
meet within fourteen (14) days of the date of the notice to facilitate an
agreement.  If Management cannot resolve
the dispute or agree upon a written plan of corrective action to do so within
seven (7) days after their initial meeting or other action, or if the
agreed-upon completion dates in the written plan of corrective action are
exceeded, either party may initiate non-binding mediation, or both parties may
by agreement initiate arbitration, as provided for in Subparagraph 9.A.(2)
below of this Agreement.  Except as is
necessary to avoid irreparable injury or otherwise specifically provided, neither
party shall terminate this Agreement for breach unless and until this dispute
resolution procedure, including any requested non-binding mediation or
agreed-upon arbitration, has been employed or waived.  Except as otherwise provided herein, neither party shall be
excused from performance in accordance with this Agreement during the pendency
of the above dispute resolution procedures.

 

(2)                                  If a dispute arises out of or relates to this
Agreement, or its breach, and if the dispute cannot be settled as provided in
Subparagraph 9.A.(1) above of this Agreement, and a party initiates non-binding
mediation, or the parties agree to arbitration, the dispute shall be submitted
to the American Arbitration Association for non-binding mediation or
arbitration by, respectively, a sole mediator or arbitrator.  Each party shall bear its own expenses
associated with the mediation or arbitration, and an equal share of the
compensation of the mediator or arbitrator and administrative fees.  The parties, their representatives, other
participants and the mediator or arbitrator shall hold the existence, content
and result of the mediation/arbitration in confidence.  Any arbitration shall be conducted in
accordance with the United States Arbitration Act.

 

(3)                                  The remedies under this Agreement shall be
cumulative and not exclusive, and election of one remedy shall not preclude
pursuit of other remedies, except that the remedies provided in this Agreement
with respect to the Performance Requirements shall be deemed exclusive, and the
provisions of this Agreement with respect to indemnification and the
limitations of liability of the parties to each other shall govern in any
arbitration.

 

B.                                     Governing Law.

 

This
Agreement shall be governed by and construed under the laws of the State of New
York, except its choice of laws rules. 
All claims arising under this Agreement shall be mediated, arbitrated
and litigated in Atlanta, Georgia.

 

C.                                 Limitations on Actions.

 

Any
legal action arising from or in connection with this Agreement, or any Services
provided or work performed hereunder, except with respect to indemnification
against any third party claims, must be brought within two (2) years after the
cause of action arises.

 

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D.                                    Advertising and Publicity.

 

Neither
party shall publish or use any advertising, sales promotions, press releases or
other publicity which use the other party’s name, logo, trademarks or service
marks without the prior written approval of the other party.

 

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E.                                      Right to Use Services.

 

Nothing
in this Agreement shall create or vest in Customer any right, title, or
interest in the Services, other than the right to use the Services under the
terms and conditions of this Agreement.

 

F.                                      Severability.

 

If
any portion of this Agreement is found to be invalid or unenforceable, the
remaining portions shall remain in effect and the parties shall negotiate in
good faith to substitute for such invalid or unenforceable provision a mutually
acceptable provision consistent with the original intent of the parties.

 

G.                                     Assignment.

 

This
Agreement may not be assigned by either party without the prior written consent
of the other, which the other may grant or withhold in its sole
discretion.  Such consent may be
conditioned on the assigning party agreeing to remain responsible for
performance of any obligations hereunder. 
Any attempted assignment without such prior written consent shall be
null and void.  Notwithstanding the
foregoing, AT&T may, without Customers consent, assign this Agreement or
its right to receive payments hereunder to an affiliate (defined for this
purpose as a company that controls it, that it controls, or that is under
common control with it) or to the surviving corporation into which AT&T may
merge or consolidate, or to any entity to which AT&T transfers all or
substantially all of its assets, provided that such assignee is not an airline
reservations and/or related services competitor of Customer.  Customer may, without AT&T’s consent,
assign the Agreement or any of its rights hereunder to an affiliate (defined as
above) or to one or more of its general partners or an affiliate (defined as
above) of a general partner, the surviving corporation into which Customer may
merge or consolidate, or to any entity to which Customer transfers all, or
substantially all of its assets, provided that such assignee is not a
telecommunications services and/or related services competitor of
AT&T.  In any assignment permitted
under this Paragraph 9.G. (Assignment), the assigning party shall remain
responsible for performance of its obligations hereunder.  AT&T may, with Customer’s prior written
approval, subcontract any or all of the work to be performed by it under this
Agreement, but shall retain responsibility for the work that is subcontracted
and shall be solely responsible for payments due its subcontractors.  In no event shall Customer be obligated to
pay any AT&T subcontractors, materialmen or other laborers for claims which
arise out of work performed in connection with AT&T’s provision of Service,
and AT&T agrees to hold harmless and defend Customer against any and all
such claims, including the cost of defending them.

 

H.                                    Third Party Beneficiaries.

 

AT&T’s
performance obligations under this Agreement shall be solely to Customer, and
not to any User or any other third party. 
Services provided to Users shall be treated as if the Services had been
provided to Customer.  Other than as
expressly set forth herein, this Agreement shall not be deemed to provide third
parties (including but not limited to Users) with any remedy, claim, right of
action, or other right.

 

12

 

I.                                         Force Majeure Conditions.

 

EXCEPT
AS EXPRESSLY PROVIDED IN THIS AGREEMENT, NEITHER PARTY SHALL HAVE ANY LIABILITY
FOR DAMAGES, DELAYS OR FAILURES TO PERFORM DUE TO FIRE, EXPLOSION, LIGHTNING,
POWER SURGES OR FAILURES, STRIKES OR LABOR DISPUTES, WATER, ACTS OF GOD, THE
ELEMENTS, WAR, CIVIL DISTURBANCES, ACTS OF CIVIL OR MILITARY AUTHORITIES OR THE
PUBLIC ENEMY, INABILITY TO SECURE PRODUCTS OR TRANSPORTATION FACILITIES, FUEL
OR ENERGY SHORTAGES, ACTS OR OMISSIONS OF COMMUNICATIONS CARRIERS OR SUPPLIERS
OTHER THAN AT&T (EXCEPT WHEN PROVIDING FACILITIES OR SERVICES TO AT&T
FOR CUSTOMER’S USE UNDER THIS AGREEMENT) OR OTHER CAUSES BEYOND ITS REASONABLE
CONTROL, WHETHER OR NOT SIMILAR TO THE FOREGOING.

 

J.                                        Notices.

 

Unless
otherwise specified in this Agreement, all notices, requests, demands and other
communications required or permitted under this Agreement shall be in writing
and shall be deemed to have been duly made and received when personally served
or delivered to a nationally recognized overnight courier service for next day
delivery, in the case of Customer, to the address for Customer indicated on
Page 1 of this Agreement, Attention: V.P. Communications, with an information
copy to V.P., General Counsel and Secretary and, in the case of AT&T to the
address indicated on page 1 of this Agreement, Attention: Contract
Administrator, with an information copy to William Zaino, Senior Attorney,
AT&T, 295 North Maple Ave., Room 3262C2, Basking Ridge, New Jersey
07920.  The parties may change the
addresses to which notices are to be sent on ten (10) days’ prior written notice.

 

K                                       Construction.

 

This
Agreement shall be construed wherever possible to avoid conflict between the
Articles hereof and the Attachments hereto.

 

L.                                      Tariffing.

 

The
parties agree to make reasonable efforts to secure the ability of Customer to
purchase the Services pursuant to this Agreement and not pursuant to any
tariff.  If AT&T is required by
applicable statute, regulation or order of the Federal Communications
Commission or other cognizant governmental authority to offer any Services
covered by this Agreement under tariff, AT&T shall have the right in its
discretion to (1) tariff all of the material terms of this Agreement that it is
required to tariff in order to offer the affected Service on the terms and
conditions contained in this Agreement, in which event Customer will continue
to take the affected Service pursuant to the tariff; (2) offer Customer
replacement services under this Agreement that are substantially equivalent in
functionality and price to the affected Service, in which event Customer shall
take such replacement services and AT&T shall reimburse Customer for the
direct out-of-pocket costs of implementing such replacement services that
Customer would not otherwise have incurred up to a maximum of One Million
Dollars ($1,000,000); AT&T shall give Customer credits to cover up to One
Million Dollars ($1,000,000) of AT&T charges billed 

 

13

 

in
connection with the migration to the replacement services; and the Parties
shall negotiate appropriate incidental amendments to this Agreement to cover
the replacement services; or (3) refuse to implement either of the previous
options, in which event Customer will have the right to terminate the affected
Service without liability (other than for service previously provided) and
AT&T shall reimburse Customer for the direct, out-of-pocket costs of
migrating to a successor vendor for the affected Service, excluding price
differentials but including reimbursement for all reasonable non-recurring
costs paid by Customer up to a maximum of One Million Dollars
($1,000,000).  If AT&T chooses to
tariff all of the material terms of this Agreement that it is required to
tariff in order to offer the affected Service on the terms and conditions
contained in this Agreement but cannot, despite all reasonable efforts, obtain
regulatory approval of such a tariff within sixty (60) days after it is filed,
Customer may terminate the affected Service without liability to AT&T, and
AT&T shall have no liability to Customer. 
In any proceeding before the FCC or other governmental authority
affecting this Agreement, or the tariffing of any services covered by this
Agreement, Customer shall cooperate with AT&T, as reasonably requested by
AT&T.

 

M.                                 Survival.

 

The
provisions with respect to proprietary information, patent and copyright,
content and use indemnifications, limitation of liability, tariffing, third
party beneficiaries, advertising and publicity, governing law, construction,
modification, amendment, supplement or waiver, dispute resolution, remedies,
limitations on actions, and this Paragraph 9.M. (Survival) of this Agreement
shall survive the expiration or termination of this Agreement.

 

N.                                    Entirety of Agreement/Modification, Amendment,
Supplement or Waiver.

 

THIS
AGREEMENT (TOGETHER WITH ALL ATTACHMENTS HERETO) IS THE ENTIRE AGREEMENT
BETWEEN THE PARTIES WITH RESPECT TO THE SERVICES PROVIDED HEREUNDER.  IT SUPERSEDES ALL PRIOR AGREEMENTS,
PROPOSALS, REPRESENTATIONS, STATEMENTS, OR UNDERSTANDINGS, WHETHER WRITTEN OR
ORAL, CONCERNING SUCH SERVICES.  No
change, modification, or waiver of any of the terms of this Agreement shall be
binding unless included in a written agreement and signed by both parties.

 

 

EACH
PARTY’S SIGNATURE BELOW ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS EACH OF
THE TERMS AND CONDITIONS OF THIS AGREEMENT AND AGREES TO BE BOUND BY THEM.

 

14

 

	
  WORLD
  SPAN, LP

  	
   

  	
  AT&T
  CORP.

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  By:

  	
   

  	
  /s/
  Mike Buchman

  	
   

  	
  By:

  	
  /s/ Donna A. Lee

  
	
  (Authorized
  Signature)

  	
   

  	
   

  	
  (Authorized
  Signature)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  Mike
  Buchman

  	
   

  	
   

  
	
  (Typed
  or Printed Name)

  	
   

  	
  (Typed
  or Printed Name)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  (Title)

  	
   

  	
  (Title)

  
	
   

  	
   

  	
   

  
	
   

  	
  Feb.
  1, 1996

  	
   

  	
   

  	
  2/1/96

  
	
  (Date)

  	
   

  	
  (Date)

  

 

15

 

AT&T
InterSpan® Frame Relay Service Attachment

Cover Sheet

 

This
Attachment to the AT&T InterSpan® Data Communications Services Agreement
between Customer and AT&T Corp. (“Agreement”) covers AT&T InterSpan®
Frame Relay Service (“FRS”) and is an integral part of the Agreement. This
Attachment consists of:

 

•                  Cover Sheet

•                  Appendix 1 

FRS Description

•                  Appendix 2

FRS Pricing

•                  Appendix 3

FRS Additional Terms and Conditions

•                    Exhibit IP/NMP (Implementation Plan and Network
Management Services Plan)

•                    Exhibit ND (Non-Disclosure Agreement for
Consultants and other Third Parties)

 

1.                                       Service Period

 

A.                                   Term.

 

This
Attachment is effective when signed by Customer and AT&T (“Attachment
Effective Date”).  The Service Period
will commence on this Attachment Effective Date and, unless terminated or
extended in accordance with the provisions in this Agreement or this
Attachment, will end on February 19, 2000. 
The Service Period shall include the period during which Customer uses
Phase-Out Period, as set forth in Paragraph 1.C. (Phase-Out Period) of this
Cover Sheet.  At the end of the Service
Period, this Attachment will continue in effect on a month to month basis until
terminated by either party giving the other party at least thirty (30) days’
prior written notice.  AT&T shall
notify Customer in writing of the pending expiration of the Service Period for this
Attachment on or about October 19, 1999. 
Customer may extend the Service Period for this Attachment for one (1)
year by notifying AT&T of its election prior to November 19, 1999.

 

B.                                   Transitional Support.

 

Upon
any termination of this Attachment in whole or in part or expiration of the
Service Period, a successor vendor may be retained to provide replacement
services.  Unless this Agreement is
terminated pursuant to Paragraph 3.A. (Termination by AT&T) of this
Agreement, AT&T agrees to cooperate and assist in an orderly and efficient

 

16

 

transition
by Customer to any successor vendor.

 

C.                                     Phase-Out Period.

 

Notwithstanding
Paragraph 1 .A. (Term) of this Cover Sheet, upon the expiration of the fixed
term of the Service Period (February 19, 2000, or if applicable, February 19,
2001) or termination of this Attachment (other than pursuant to Paragraph 3.A.
(Termination by AT&T) of this Agreement), AT&T (upon Customer’s written
request) shall continue to provide the Service for up to one (1) year after
such expiration or termination (“Phase-Out Period”) at the prices and on the
other terms and conditions (including but not limited to the Performance
Requirements) in effect on the date of expiration or termination, provided
that no Minimum Annual Revenue Commitment shall apply during the
Phase-Out Period.

 

EACH PARTY’S SIGNATURE BELOW
ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS EACH OF THE TERMS AND CONDITIONS
IN THIS ATTACHMENT AND AGREES TO BE BOUND BY THEM.

 

ý                                    Customer elects Sub-Account Billing Services.

 

	
  WORLD
  SPAN, LP

  	
   

  	
  AT&T CORP.

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  By:

  	
   

  	
  /s/
  Mike Buchman

  	
   

  	
  Accepted:

  	
         /s/
  Donna A. Lee

  
	
   

  	
   

  	
  (Authorized
  Signature)

  
	
   

  	
   

  	
   

  
	
   

  	
  Mike
  Buchman

  	
   

  	
   

  
	
  (Typed
  or Printed Name)

  	
   

  	
  (Typed
  or Printed Name)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  (Title)

  	
   

  	
  (Title)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  Feb
  1, 1996

  	
   

  	
   

  	
  2/1/96

  
	
  (Date)

  	
   

  	
  (Date)

  
	
   

  	
   

  	
   

  
							

 

17

 

AT&T
InterSpan® Frame Relay Service Attachment

 

Appendix 1

 

FRS Description

 

1.                                      Service Description

 

A.                                   General.

 

AT&T
InterSpan® Frame Relay Service (“FRS”) provides protocol conversion
capabilities and other value-added features. 
FRS provides Ports and Permanent Virtual Circuits (“PVCs”) for data
communications conforming to defined standards.

 

(1)
          A Port defines the connection
point and the transmission rate that can be achieved from and to the Customer
location. A PVC is a logical connection between two (2) Ports and can be
provided in one-way or two-way configurations.

 

(2)
          Under this Attachment, FRS is
available only within the contiguous U.S., Puerto Rico, Hawaii, U.S. Virgin
Islands, and, if applicable, to Canada. One-way PVCs from Canada to the U.S.
and FRS in Canada are not available from AT&T under this Agreement, but are
available from Unitel Communications, Inc. (“Unitel”) pursuant to the pricing,
terms and conditions of the applicable Unitel CRTC tariff.

 

B.                                     AT&T Personnel Support.

 

(1)                                  AT&T shall ensure that an adequate number of
appropriately qualified and trained personnel are involved at all times to
provide and support Customer’s use of the Service in accordance with the terms
of this Attachment.

 

(2)                                  AT&T shall assign a full time project manager
(implementation)/customer service manager (post implementation), and one or
more full time implementation managers to Customer’s account who will be the
responsible points of contact within AT&T for implementation and/or post
implementation activities. These individuals shall, upon Customer’s request,
meet with designated Customer representatives to review AT&T’s performance,
coordinate the provision of the Service and discuss Customers future service
requirements. During the first one hundred eighty (180) days following the
Attachment Effective Date, AT&T shall not change the project or
implementation manager(s) without Customer’s consent (which shall not be
unreasonably withheld) unless such change is necessitated by promotion,
illness, death, termination of other employment, or other circumstances beyond
AT&T’s reasonable control.

 

(3)                                  AT&T shall make all reasonable efforts to avoid
substitutions or eliminations of other personnel primarily responsible for the
initial implementation (‘Key Personnel’). If any such substitutions or
eliminations are required, AT&T shall promptly notify Customer in writing
and shall use all reasonable efforts to ensure a smooth transition, including
cooperation between the replaced and the newly-assigned personnel and, where
appropriate, overlap in the assignment of personnel to Customer.

 

C.                                     Training.

 

At
Customers request, and subject to availability, AT&T shall provide
appropriate training and develop appropriate training materials concerning the
Service (and any modifications and additions thereto as they may be introduced)
for Customer’s

 

18

 

personnel
responsible for (1) administering or ordering Service, and (2) reporting
service troubles. AT&T shall provide a training session at a Customer site
for personnel designated by Customer concerning frame relay technology and
Customer’s use of the Services.  The
parties shall mutually agree upon the time and specific location for such
session.  In addition, Customer may send
a reasonable number of Customer personnel (to be agreed upon by the parties) to
AT&T’s regularly scheduled training programs for frame relay services, for
whom AT&T shall waive any charges it normally imposes for such programs.

 

D.                                    Network Monitoring and Trouble Resolution
Services.

 

Also
included as part of the service is AT&T’s operation and maintenance of the
FRS Network seven (7) days a week, twenty- four (24) hours a day. AT&T will
provide a toll-free 800 number for Customers use for trouble reporting. The
AT&T High Speed Services Network Operations Center (‘HSS- NOC”) will
investigate all Customer trouble reports and troubles discovered by AT&T’s
network monitoring efforts, isolate troubles to the FRS Network, resolve all
AT&T FRS caused troubles and report back to Customer when troubles are not
caused by AT&T.

 

2.                                      Dial Access Description

 

FRS
Dial Access provides high speed dial-up connectivity and protocol conversion
from Customer’s remote locations to Customer’s LAN environments that are
connected to the FRS network using Transmission Control Protocol/Internet
Protocol (“TCP/IP”). Dial Access supports asynchronous dial-up traffic and, as
an option, the Serial Line Internet Protocol (‘SLIP”).  Dial Access is available only between and
among Customer locations within the U.S.

 

Dial
Access Requirements:

 

•                  Customer must provide, on its premises, a router
that is compatible with FRS Dial Access and that is configured in a manner that
is compatible with FRS Dial Access. AT&T will provide Customer with a list
of compatible routers and with a set of router configuration guidelines.

 

•                  The IP addresses on Customer’s TCP/IP LAN
environment must be registered with the Internet Network Information Center
(“NIC”).

 

•                  Customer must supply AT&T with a list of
users will be permitted to access.

 

•                  Customer is responsible for providing the
terminal emulation and/or TCP/IP SLIP software necessary to access the
FRS.  On request, AT&T will provide
a list of TCP/IP SLIP software packages that have been found to be
interoperable with Dial Access. However, Customer retains responsibility for
the performance and configuration of that software.

 

•                  For each entry point into the TCP/IP LAN
environment, the user must have a distinct interface with a distinct IP
address. For example, a user may have a PC running TCP/IP that has an Ethernet
connection for on-LAN operation and a serial SLIP connection for the Dial
Access capability. Each of these interfaces must have a distinct IP address.

 

•                  If Customer is a SLIP user and wishes to supply
the IP addresses for its SLIP users, it must (i) use registered IP addresses
and (ii) supply one Class C address per every 126 users. The Class C address
cannot be subnetted.

 

19

 

•                  AT&T will assign the following parameters if
Customer uses the SLIP option:

 

(i)                                     workstation/PC Internet Protocol (IP) addresses;

 

(ii)                                  the IP netmask; and

 

(iii)                               the default gateway addresses for each SLIP user. Customer may provide
these IP addresses from its set of registered IP addresses.

 

3.                                      Network Management Services

 

•                  Customer Network Management Services (“CNMS”)

 

The
CNMS are accessed over a Customer-purchased PVC between Customer’s network
management site and the HSS-NOC. Customer will provide connectivity to the FRS
network, a CNMS-compatible router, and an Internet-registered IP address(es).
The following CNMS features will be provided:

 

1.                                       CNMS Advanced Reports:

 

AT&T will electronically provide configuration information and a set of
trended utilization reports containing weekly and monthly data on all of
Customer’s FRS Ports and PVCs. The reports will be formatted and made available
to Customer from a partitioned database. Customer will provide a TCP/IP
workstation running File Transfer Protocol (“FTP”) to retrieve the reports, and
a PostScript-compatible printer.

 

2.                                       CNMS Simple Network Management Protocol (“SNMP”)
Access:

 

AT&T
will provide on-line access to Customer’s network management information via
SNMP. The SNMP Access Service provides Customer with configuration, traffic,
and utilization information. Customer will provide the management workstation
(workstation and SNMP manager software) to retrieve the information.

 

4.                                      Optional Features

 

•                  Internet Connectivity Option (ICO)

 

ICO
provides Customer with dedicated access to Internet through FRS Ports and PVCs
that connect Customers’ premises to the Internet gateway(s). FRS Dial Access
capability also can be used to access Internet through Customer’s host or its
FRS network.

 

ICO
only provides access to Internet.

 

AT&T
is not responsible for the Internet backbone network, the informational or
computing resources available on the Internet, or any damages or losses to
Customer’s network, systems, applications or data resulting from unauthorized
access by Internet users. If Customer subscribes to 100, Customer is
responsible for implementing security measures to protect its network, systems,
applications and data from unauthorized access by Internet users.

 

5.                                      Billing Services

 

•                                          FRS Sub-Account Billing Services

 

AT&T
will partition Customer’s billing
into sub-accounts.  Each sub-account shall have a 3 digit number
which shall be provided by Customer or, at Customer’s option, AT&T 

 

20

 

shall
assign such sub-account numbers. Customer will provide prior written notice to
AT&T of the billing contact’s name and address for each sub-account and
which FRS elements will be billed for each sub-account AT&T will provide a
Composite Report which details, by sub-account, the total monthly billing
report for that sub-account. Customer will provide, in writing, the name and
address of the recipient of the Composite Report.

 

*PostScript is a registered trademark of Adobe Systems
Incorporated

 

21

 

AT&T
InterSpan® Frame Relay Service Attachment

Appendix 2

 

FRS Pricing

 

Pricing

 

The
prices specified in this Appendix 2 to this Attachment constitute the totality
of charges for which AT&T may bill Customer for the Services purchased
under this Attachment.  Such prices, as
adjusted in accordance with the provisions of this Appendix 2, are guaranteed
for the Service Period, including any extension thereto in accordance with the
provisions of this Attachment Subject to Section 1.C. (Phase-Out Period) of the
Cover Sheet to this Attachment, if Customer continues to take Services under
this Attachment on a month-to-month basis at the end of the Service Period all
discounts and discount plans will cease, and AT&T may amend the prices from
time-to-time provided that AT&T gives Customer at least sixty (60) days
prior written notice.

 

Network Initialization

 

FRS Network
Initialization Fee

 

	
  Item

  	
   

  	
  One Time

  Charge

  	
   

  
	
  FRS Network Initialization

  	
   

  	
  $

  	
  3,000.00

  	
   

  
	
   

  	
   

  	
  (Waived)

  	
   

  
					

 

Pricing Schedules

 

During
the Service Period (including any extension thereto in accordance with the
provisions of this Attachment), the following Base Prices for all of the
Customer’s United States, Hawaii, Puerto Rico and U.S. Virgin Islands
locations, and one-way PVCs to Canada, will apply. Access Ports are available
only within the forty eight (48) states of the Continental United States and
the District of Columbia.

 

Access Ports

 

	
  Access Port
  Rate

  (Kbps)

  	
   

  	
  Access Port 

  Monthly Charge

  	
   

  	
  Access Port 

  Installation 

  Charge

  	
   

  	
  Access Port 

  Change 

  Charge**

  	
   

  	
  Access Port 

  Deletion 

  Charge***

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  687.71

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
														

 

**                                  The Access Port Change Charge is a one-time,
non-recurring charge for increasing or decreasing a Port speed.

 

***                           The Access Port Deletion Charge is waived for any
Access Port that remains in place for at least twelve (12) months.  If an Access Port does not remain in place
for

 

22

 

twelve (12)
months, AT&T may charge Customer the Access Port Deletion Charge, provided
that AT&T may not charge Customer the Access Port Deletion
Charge if the Access Port is deleted prior to the end of the twelfth (12th)
month (i) due to Customer’s termination of this Agreement pursuant to Paragraph
3.B (Termination by Customer), Paragraph 9.L (Tariffing), or any other
provision of this Agreement that allows Customer to discontinue an affected
Service without liability; (ii) pursuant to Paragraph 8.B. (Remedies for
AT&T Infringement of Third Party Rights) of this Agreement; or (iii) as
part of Customer’s migration of that location to another AT&T data service.

 

Ports

 

	
  Port  

  Rate 

  (Kbps)

  	
   

  	
  Port  

  Monthly

  Charge

  	
   

  	
  Hawaii 

  Port

  Additional

  Monthly

  Charge *

  	
   

  	
  Puerto  

  Rico/Virgin

  Islands Port

  Additional

  Monthly

  Charge *

  	
   

  	
  Port

  Installation

  Charge

  	
   

  	
  Port  

  Change

  Charge**

  	
   

  	
  Port 

  Deletion

  Charge***

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  273.00

  	
   

  	
  $

  	
  4,000.00

  	
   

  	
  $

  	
  2,700.00

  	
   

  	
  $

  	
  375.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  375.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  128

  	
   

  	
  $

  	
  560.00

  	
   

  	
  $

  	
  7,000.00

  	
   

  	
  $

  	
  5,100.00

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  256

  	
   

  	
  $

  	
  832.00

  	
   

  	
  $

  	
  13,500.00

  	
   

  	
  $

  	
  10,400.00

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived

  	
   

  
	
  384

  	
   

  	
  $

  	
  1,119.00

  	
   

  	
  $

  	
  18,800.00

  	
   

  	
  $

  	
  11,500.00

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  512

  	
   

  	
  $

  	
  1,378.00

  	
   

  	
  $

  	
  23,000.00

  	
   

  	
  $

  	
  12,400.00

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,665.00

  	
   

  	
  $

  	
  28,500.00

  	
   

  	
  $

  	
  13,200.00

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  1024

  	
   

  	
  $

  	
  1,959.00

  	
   

  	
  $

  	
  29,400.00

  	
   

  	
  $

  	
  13,900.00

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  1536

  	
   

  	
  $

  	
  2,468.00

  	
   

  	
  $

  	
  30,700.00

  	
   

  	
  $

  	
  15,000.00

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  

 

*                                         These charges are in addition to Port Monthly
Charges. For example, the Monthly Charge for a 56/64 Kbps Puerto Rico Port
would be $2,973.00 (a Port Monthly Charge of $273.00, plus a Puerto Rico Port
Additional Monthly Charge of $2,700.00).

**                                  The Port Change Charge is a one-time,
non-recurring charge for increasing or decreasing a Port speed.

 

***                           The Port Deletion Charge is waived for any Port
that remains in place for at least twelve (12) months. If a Port does not
remain in place for twelve (12) months, AT&T may charge Customer the Port
Deletion Charge, provided that AT&T may not charge Customer the Port
Deletion Charge if the Port is deleted prior to the end of the twelfth (12th)
month (i) due to Customer’s termination of this Agreement pursuant to Paragraph
3.B. (Termination by Customer), Paragraph 9.L (Tariffing) or any other
provision of this Agreement that that allows Customer to discontinue

 

23

 

an affected
Service without liability; (ii) pursuant to Paragraph 8.B. (Remedies for
AT&T Infringement of Third Party Rights) of this Agreement; or (iii) as
part of Customer’s migration of that location to another AT&T data service.

 

PVCs

 

	
  PVC

  CIR

  (Kbps)

  	
   

  	
  Two-Way  

  PVC  

  Charge

  	
   

  	
  One-Way  

  PVC  

  Monthly  

  Charge

  	
   

  	
  PVC  

  Installation

  Monthly

  	
   

  	
  PVC  

  Change  

  Charge

  	
   

  	
  PVC  

  Deletion

  Charge**

  	
   

  
	
  4

  	
   

  	
  $

  	
  17.00

  	
   

  	
  $

  	
  9.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  8

  	
   

  	
  $

  	
  22.00

  	
   

  	
  $

  	
  11.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  16

  	
   

  	
  $

  	
  31.00

  	
   

  	
  $

  	
  16.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  32

  	
   

  	
  $

  	
  59.00

  	
   

  	
  $

  	
  30.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  48

  	
   

  	
  $

  	
  87.00

  	
   

  	
  $

  	
  44.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  101.00

  	
   

  	
  $

  	
  51.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  128

  	
   

  	
  $

  	
  230.00

  	
   

  	
  $

  	
  115.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  192

  	
   

  	
  $

  	
  346.00

  	
   

  	
  $

  	
  173.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  256

  	
   

  	
  $

  	
  461.00

  	
   

  	
  $

  	
  231.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  320

  	
   

  	
  $

  	
  576.00

  	
   

  	
  $

  	
  288.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  384

  	
   

  	
  $

  	
  691.00

  	
   

  	
  $

  	
  346.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  448

  	
   

  	
  $

  	
  874.00

  	
   

  	
  $

  	
  437.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  512

  	
   

  	
  $

  	
  1,037.00

  	
   

  	
  $

  	
  519.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  576

  	
   

  	
  $

  	
  1,181.00

  	
   

  	
  $

  	
  591.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  640

  	
   

  	
  $

  	
  1,322.00

  	
   

  	
  $

  	
  661.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  704

  	
   

  	
  $

  	
  1,465.00

  	
   

  	
  $

  	
  733.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,613.00

  	
   

  	
  $

  	
  807.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  832

  	
   

  	
  $

  	
  1,764.00

  	
   

  	
  $

  	
  882.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  896

  	
   

  	
  $

  	
  1,917.00

  	
   

  	
  $

  	
  959.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  960

  	
   

  	
  $

  	
  2,074.00

  	
   

  	
  $

  	
  1,037.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  1024

  	
   

  	
  $

  	
  2,227.00

  	
   

  	
  $

  	
  1,114.00

  	
   

  	
  $

  	
  18.75

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  18.75

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  

 

24

 

*                                         The PVC Change Charge is a one-time,
non-recurring charge for increasing or decreasing a PVC CIRs.

**                                  The PVC Deletion Charge is waived for any PVC
that remains in place for at least twelve (12) months. If a PVC does not remain
in place for twelve (12) months, AT&T may charge Customer the PVC Deletion
Charge, provided
that AT&T may not charge Customer the PVC Deletion Charge if the
PVC is deleted prior to the end of the twelfth (12th) month (i) due to
Customer’s termination of this Agreement pursuant to Paragraph 3.B.
(Termination by Customer), Paragraph 9.L (Tariffing) or any other provision of
this Agreement that allows Customer to discontinue an affected Service without
liability; (ii) pursuant to Paragraph 8.B. (Remedies for AT&T Infringement
of Third Party Rights) of this Agreement; or (iii) as part of Customer’s
migration of that location to another AT&T data service.

 

PVCs (One-Way to Canada)

One-Way PVCs to Canada require the purchase of a Canada to U.S. PVC to enable
full duplex connectivity.

 

	
  PVC  

  CIR  

  (Kbps)

  	
   

  	
  One-Way PVC

  Monthly

  Charge

  	
   

  	
  PVC  

  Installation

  Charge

  	
   

  	
  PVC  

  Change  

  Charge*

  	
   

  	
  PVC  

  Deletion  

  Charge**

  	
   

  
	
  4

  	
   

  	
  $

  	
  50.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  8

  	
   

  	
  $

  	
  75.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  16

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  32

  	
   

  	
  $

  	
  150.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  48

  	
   

  	
  $

  	
  200.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  250.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  128

  	
   

  	
  $

  	
  500.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  192

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  256

  	
   

  	
  $

  	
  1,000.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  320

  	
   

  	
  $

  	
  1,250.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  384

  	
   

  	
  $

  	
  1,500.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  448

  	
   

  	
  $

  	
  1,750.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  512

  	
   

  	
  $

  	
  2,000.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  576

  	
   

  	
  $

  	
  2,250.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  640

  	
   

  	
  $

  	
  2,500.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  704

  	
   

  	
  $

  	
  2,750.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  768

  	
   

  	
  $

  	
  3,000.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  832

  	
   

  	
  $

  	
  3,250.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  896

  	
   

  	
  $

  	
  3,500.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  960

  	
   

  	
  $

  	
  3,750.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  
	
  1024

  	
   

  	
  $

  	
  4,000.00

  	
   

  	
  $

  	
  56.25

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  56.25

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  	
  (Waived)

  	
   

  

 

25

 

*                                         The PVC Change Charge is a one-time,
non-recurring charge for increasing or decreasing a PVC CIR.

 

**                                  The PVC Deletion Charge is waived for any PVC
that remains in place for at least twelve (12) months. If a PVC does not remain
in place for twelve (12) months, AT&T may charge Customer the PVC Deletion
Charge, provided
that AT&T may not charge Customer the PVC Deletion Charge if the
PVC is deleted prior to the end of the twelfth (12th) month (i) due to
Customer’s termination of this Agreement pursuant to Paragraph 3.B.
(Termination by Customer), Paragraph 9.L (Tariffing) or any other provision of
this Agreement that allows Customer to discontinue an affected Service without
liability; (ii) pursuant to Paragraph 8.B. (Remedies for AT&T Infringement
of Third Party Rights) of this Agreement; or (iii) as part of Customer’s
migration of that location to another AT&T data service.

 

Customer Network Management Services

 

During
the Service Period (including any extension thereto in accordance with the
provisions of this Attachment), Customer may order CNMS at the following Base
Prices:

 

	
  CNMS

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  Service
  Option

  	
   

  	
  Monthly Charge per Port *

  	
   

  
	
  Advanced Reports

  	
   

  	
  $

  	
  5.00

  	
   

  
	
  SNMP

  	
   

  	
  $

  	
  5.00

  	
   

  

 

26

 

*                                         If Customer orders CNMS, all Ports and Access
Ports will be covered.

 

Dial Access*

 

During
the Service Period (including any extension thereto in accordance with the
provisions of this Attachment), Customer may order Dial Access Service for its
network at the following Base Prices:

 

	
  Dial
  Access (DA)

  

 

	
  Service
  Option

  	
   

  	
  DA Rate

  Per Minute

  of Usage**

  	
   

  	
  DA

  Gateway

  Monthly

  Charge

  	
   

  	
  DA

  Gateway

  Installation

  Charge

  	
   

  	
  DA

  PVC

  CIR

  	
   

  
	
  Basic Option/Telnet Only (less than 20 users)

  	
   

  	
  $

  	
  0.18

  	
   

  	
  $

  	
  0.00

  	
   

  	
  $

  	
  0.00

  	
   

  	
  56

  	
   

  
	
  High Usage Option/Telnet Only (greater than 20 users)

  	
   

  	
  $

  	
  0.15

  	
   

  	
  $

  	
  395.00

  	
   

  	
  $

  	
  1000.00 

  	
  per
  gateway

  	
  56

  	
   

  
	
  High Usage Option/Telnet + SUP (greater than 20 users)

  	
   

  	
  $

  	
  0.15

  	
   

  	
  $

  	
  495.00

  	
   

  	
  $

  	
  1000.00 

  	
  per
  gateway

  	
  56

  	
   

  

 

*                                         As an integral part of FRS all customers are
provided with the Basic Option/Telnet Only Service Option for Dial Access.

**                                  If Customer has in effect an InterSpan
Information Access Service (“IAS”) Agreement or IAS Attachment to this
Agreement the Rate Per Minute of Usage shall be the same as the Rate per Minute
of Usage under the IAS Agreement or LAS Attachment to this Agreement Payments
for minutes of usage of Dial Access services under this Attachment and under an
IAS Agreement or an IAS Attachment to this Agreement shall count towards no
more than 12.5% of the Customer’s Minimum Annual Revenue Commitment under this
Attachment.

 

27

 

Internet Connectivity Option (ICO)

 

During
the Service Period (including any extension thereto in accordance with the
provisions of this Attachment), Customer may order ICO at the following rates:

 

ICO

 

	
  ICO PVC Speed

  	
   

  	
  Monthly

  Charge

  	
   

  	
  Installation

  Charge

  	
   

  
	
  32

  	
   

  	
  $

  	
  550.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  48

  	
   

  	
  $

  	
  650.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  56

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  64

  	
   

  	
  $

  	
  750.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  128

  	
   

  	
  $

  	
  800.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  256

  	
   

  	
  $

  	
  950.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  384

  	
   

  	
  $

  	
  1,100.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  512

  	
   

  	
  $

  	
  1,250.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  640

  	
   

  	
  $

  	
  1,400.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,600.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  1024

  	
   

  	
  $

  	
  2,200.00

  	
   

  	
  $

  	
  1,000.00

  	
   

  

 

Sub-Account Billing Services

 

During
the Service Period (including any extension thereto in accordance with the
provisions of this Attachment), Customer may order Sub-Account Billing Services
for the following one time initialization fee.

 

	
  Sub-Account
  Billing Services Initialization Fee

  

 

	
  Item

  	
   

  	
  One Time

  Charge *

  	
   

  
	
  Sub-Account Billing Services Initialization

  	
   

  	
  $

  	
  10,000.00

  	
   

  
					

 

*                                         If Customer elects Sub-Account Billing Services when
Customer signs this Attachment, the One Time Charge will be waived.

 

Revenue Discount Plan

 

The
following Revenue Discount Plan is based on a Minimum Annual Revenue Commitment
(MARC) by Customer. Customers total undiscounted Port Monthly Charges, Access
Port Monthly Charges and PVC Monthly Charges (including ICO PVC Monthly
Charges), charges for CNMS, Dial Access Gateway Monthly Charges, Dial Access
Usage Charges (subject to the provisions of footnote under the Dial Access
Section above), and charges for related incidental non-tariffed services and
for related non-tariffed data transport services, but not for equipment charges
(collectively “Related Charges”), which Related Charges shall count towards no
more

 

28

 

than
12.5% of the Customer’s Minimum Annual Revenue Commitment under this Attachment
(collectively “Covered Charges,” which are calculated at Base Prices) are
counted towards the MARC in each Contract Year.  The MARC will take effect on the Attachment Effective Date.

 

Revenue
Discount Plan

 

	
  Period

  	
   

  	
  Minimum Annual

  Revenue

  Commitment (MARC)

  	
   

  	
  Discount

  	
   

  
	
  Contract Year 1 (Months 0-12)

  	
   

  	
  $

  	
  0.00

  	
   

  	
  53

  	
  %

  
	
  Contract Year 2 (Months 13-24)

  	
   

  	
  $

  	
  25,900,000.00

  	
   

  	
  53

  	
  %

  
	
  Contract Year 3 (Months 25-36)

  	
   

  	
  $

  	
  47,500,000.00

  	
   

  	
  53

  	
  %

  
	
  Contract Year 4 (Months 37-48)

  	
   

  	
  $

  	
  52,600,000.00

  	
   

  	
  53

  	
  %

  
	
  Contract Year 5 (Month 49)

  	
   

  	
  $

  	
  4,400,000.00

  	
   

  	
  53

  	
  %

  

 

The
Discount will be applied against Covered Charges, except that the Discount Will
not be applied against charges for (i) Dial Access under this Attachment which
are billed at the rates contained in an IAS Agreement or an IAS Attachment to
this Agreement, or (ii) Related Services, which are billed at the rate set
forth in this Agreement under which such services are purchased.  At the end of each Contract Year, AT&T
will calculate the total of Customer’s payments for Covered Charges (prior to
application of the discount), during such year.  If the Covered Charges in any Contract Year are less than the
MARC, Customer will be billed the difference between the MARC and the Covered
Charges, discounted by between fifty-three percent (53%) and fifty-nine percent
(59%) depending upon Customer’s MARC as discussed in the following
paragraphs.  For example: If the MARC is
$100,000, and the Covered Charges are $80,000, then Customer would be billed a
shortfall charge of $9,400 ($20,000 * .47).

 

In
Contract Year 1, Customer may carry forward ten percent (10%) of its Covered
Charges to be credited against Customer’s MARC for any subsequent Contract
Year.  If Covered Charges exceed the
MARC in any of Contract Years 2, 3 or 4 Customer may carry the excess in each
such year forward (up to a maximum of ten percent (10%) of the Contract Year
MARC) to be credited against Customer’s MARC for any subsequent Contract Year.

 

If,
at any time prior to the close of any Contract Year, Customer elects to
increase its MARC on a pro rata basis to a “run rate” for the remainder of that
Contract Year of $61.3 million, the Discount for the remainder of that Contract
Year will be increased to 55% as of the first day of the next billing
cycle.  The MARC for the following
Contract Year will be $61.3 million, and the Discount will be 55%.

 

29

 

If,
at any time prior to the close of any Contract Year, Customer elects to
increase its MARC on a pro rata basis to a “run rate” for the remainder of that
Contract Year of $70 million, the Discount for the remainder of that Contract
Year will be increased to 57% as of the first day of the next billing
cycle.  The MARC for the following
Contract Year will be $70 million, and the Discount Will be 57%.

 

If,
at any time prior to the close of any Contract Year, Customer elects to
increase its MARC on a pro rata basis to a “run rate” for the remainder of that
Contract Year of $80 million, the Discount for the remainder of that Contract
Year will be increased to 59% as of the first day of the next billing
cycle.  The MARC for the following
Contract Year will be $80 million, and the discount will be 59%.

 

In
any Contract Year in which Customer exceeds the MARC and the MARC is less than
$61.3 million, the Discount to be applied against all Covered Charges for that
Contract Year shall be increased as follows: (1) by 1% if the Covered Charges
are greater than $61.3 million but less than $70 million; (2) by 2% if the
Covered Charges are greater than $70 million but less than $80 million; and (3)
by 3% if the Covered Charges are greater than $80 million.  For example, if the MARC is $52.6 million
and the Covered Charges are $64 million, the Discount for that Contract Year
will be increased from 53% to 54%.  The
amount obtained by applying the increase in the Discount against all Covered
Charges for that Contract Year shall be applied as a credit no later than on the
second bill of the next Contract Year. 
The increased Discount provided in this Paragraph shall not apply in any
Contract Year in which Customer has elected to increase the MARC on a pro rata
basis as provided in any of the three preceding paragraphs.

 

Adjustment to Rates and Charges.

 

Commencing
at the beginning of Month 22 of the Service Period, at the request of Customer,
the parties shall meet and negotiate in good faith to develop mutually
acceptable rates and charges for the remainder of the term.  If the parties are unable to agree upon
rates and charges within thirty (30) days, Customer may, in its sole
discretion, seek a rate calibration. 
Such calibration shall be performed by a neutral third party acceptable
to both AT&T and Customer.  The
neutral third party shall be selected within fifteen (15) days of Customer’s
decision to seek a rate calibration, and shall execute a non-disclosure
agreement in accordance with Exhibit ND. 
The neutral third party shall, within thirty (30) days of its selection,
present to the parties a report detailing and explaining its opinion of the
best rates and charges that Customer would be able to obtain through a
competitive procurement for services comparable to Frame Relay Service and IAS
in return for term, volume commitments and terms and conditions comparable to
those in this Attachment and the IAS Attachment.  Within fifteen (15) days of the delivery of the third party’s
report. AT&T shall either (i) agree to adjust the rates and charges payable
for Frame Relay Service and IAS to conform to the report, in which case this
Attachment shall continue with the new rates and charges; or (ii) agree with
Customer on alternative rates and charges; or (iii) if neither (i) nor (ii) are
applicable, inform Customer that it is not prepared to agree to rates and
charges that conform to the report. In the event of (iii), Customer may
terminate this Attachment (in which event neither party shall have any
liability to the other except for service provided less any applicable credits),
notice of which termination must be delivered to AT&T within thirty (30)
days of Customer’s receipt of notice from AT&T that AT&T is not willing
to

 

30

 

conform
its rates and charges to the report If the neutral third party opines that
Customer would be able to obtain services comparable to IAS for lower prices
than those set forth in the IAS Attachment, and AT&T agrees to adjust the
rates and charges payable for Frame Relay Service and (AS to conform to the
report, Customer’s purchases of IAS at the revised rates shall be limited to
12.5% of the MARC for the remainder of the term, but Customer may purchase IAS
in excess of 12.5% of the MARC at the previously existing rates.

 

Premium Charges

 

AT&T
will impose no premium charge for the performance of its installation,
maintenance or repair obligations outside AT&T’s, Customer’s, or a User’s
normal business hours at any Installation Site, but may pass through (without
mark-up) any such charges imposed by local exchange carriers.  Customer will work with AT&T on a
commercially reasonable basis to maximize the amount of installation,
maintenance and repair work that can be performed during normal business hours.

 

31

 

AT&T
InterSpan® Frame Relay Service Attachment

Appendix 3

 

FRS Additional
Terms and Conditions

 

1.                                      Implementation

 

Customer
and AT&T will mutually agree upon a Scheduled Network Activation Date
(“SNAD”) for each FRS Port and PVC, which date shall be either the date set
forth on Exhibit IP/NMP hereto or, if no such date appears, no later than
thirty (30) days after the date on which Customer places its order for such
Port As used in this Appendix, Port shall include Access Port unless the
context otherwise requires.

 

If
AT&T postpones a SNAD for less than six (6) business days, Customer shall
either (i) cancel the postponed Port(s) and/or PVC(s) at no charge, or (ii)
after implementation of the postponed Port(s) and/or PVC(s) receive a credit
equal to 50% of one (1) month’s recurring Monthly Charge for each such Port
and/or PVC.  If AT&T postpones a
SNAD for six (6) or more business days, Customer shall either (i) cancel the
postponed Port(s) and/or PVC(s) at no charge, or (ii) after implementation of
the postponed Port(s) and/or PVC(s) receive a credit equal to 100% of one (1)
month’s recurring Monthly Charge for each such Port and/or PVC.  In addition, if AT&T either postpones or
misses five percent (5%) or more of the SNADs that are part of the initial implementation
by more than ten (10) calendar days, Customer shall be entitled to terminate
this Attachment without liability to either party.

 

Customer
may postpone implementation at any time prior to the SNAD.  However, if Customer postpones
implementation within three (3) business days prior to the SNAD, AT&T
reserves the right to bill Customer a delay charge of $200.00 for each
postponed Port and a delay charge of $50.00 for each postponed PVC.  If Customer postpones a SNAD by more than
twenty (20) business days, Customer shall either (i) accept billing for the
postponed Port(s) and/or PVC(s) commencing on the first day after the twentieth
(20th) business day, or (ii) cancel the postponed Port(s) and/or PVC(s), pay a
cancellation charge of $500.00 for each canceled Port and a cancellation charge
of $50.00 for each canceled PVC, and mutually agree with AT&T on a new
SNAD.

 

2.                                      Billing

 

Billing
for each location shall begin when the Service is operational at that location
as set forth in Paragraph 3 (Acceptance Testing) of this Appendix 3 below.

 

32

 

3.                                      Acceptance Testing

 

A.                                   Upon the installation of a Port or PVC serving a
Customer or User’s location, AT&T will notify Customer that the
installation is complete and offer Customer an opportunity to take part in or
monitor tests that AT&T will perform to verify that the Service is
operational.  AT&T shall conduct
appropriate tests to establish that the Service is operational at the affected
site and shall so notify Customer.  All
test results, other than “ping” test results, shall promptly be provided to
Customer in writing.

 

B.                                     If, after AT&T has reported that the Service
is operational at a site, Customer reports to AT&T (or AT&T otherwise
becomes aware) that the Service is not performing in accordance with the
Performance Requirements set forth below, AT&T shall immediately commence
and diligently exert all reasonable efforts to bring it into compliance.  AT&T shall grant Customer credits for
any performance failure in accordance with Paragraph 16 (Performance
Requirements) of this Appendix.

 

4.                                      Access Services

 

A.                                   Customer understands and agrees that AT&T, in
order to provision FRS Access Ports under this Attachment, will be obtaining
the access services necessary to connect Customer’s Locations to the designated
AT&T Point of Presence (“Access Services”).  AT&T will obtain Access Services from interexchange carriers,
local exchange carriers, alternate access vendors and/or others (“Access
Suppliers”), and will work with Access Suppliers to resolve problems with
Access Services, AT&T shall be fully responsible for Access Supplier caused
interruptions to FRS in Access Ports purchased hereunder and for Access
Supplier caused Access Port installation delays.

 

B.                                     Customer may, at its option, contract directly
with local access providers and foreign telephone administrations to obtain
access services for use with FRS Ports other than Access Ports. AT&T’s responsibility for providers
from whom Customer obtains access services directly shall be limited to
reasonable cooperation in interconnection and the isolation and resolution of
troubles.

 

5. Methods and Procedures Manual

 

A.                                   The parties shall cooperate in the development of
a methods and procedures manual (including relevant material from the Exhibits)
that addresses service orders, scheduling, AT&T and customer communication
and coordination, procedures for consultation and prioritization of repairs in
case of troubles at multiple locations, inquiries concerning the status of
reported troubles, delays in installation, performance failures, training,
billing, dispute resolution and escalation and similar matters relating to the
administration of this Attachment.  The
manual shall include the addresses and telephone numbers for the Customer and
AT&T personnel responsible for the management of the Service and for a
contact person for the support center responsible for each Customer’s or User’s
Location.  The manual shall also identify
those persons designated by Customer as authorized to place or authorize orders
under this Attachment.

 

33

 

B.                                     AT&T shall draft the manual specifically to
meet Customer’s needs, and shall update it as necessary.  No part of or amendment to the manual shall
amend, waive or supersede any portion of this Attachment.  AT&T shall distribute copies of the
manual and all updates thereto to those Customer employees designated by
Customer and to AT&T employees responsible for performing this
Attachment.  The manual and all
modifications thereto shall be subject to Customer’s review and prior written
approval and shall constitute Customer Confidential Information.

 

6.                                      Ongoing Cooperation

 

AT&T
and Customer shall cooperate in planning and implementing the Service and
changes thereto in an efficient, cost-effective manner.

 

A.                                   Such cooperation shall include regular meetings
to review the performance of the Service, AT&T’s recommendations concerning
Customer’s network design, and any anticipated changes to the Service that
could improve the performance of and/or reduce Customer’s costs for
telecommunications services.

 

B.                                     AT&T shall invite Customer personnel to
attend user group meetings in the United States and worldwide to review
technology developments in frame relay and related technologies.

 

C.                                     AT&T shall provide Customer periodic reports
concerning AT&T’s performance under this Agreement and the status of the
Service.  Customer shall have the right
to make reasonable changes and additions to the frequency, content, format and
other aspects of such reports and meetings.

 

D.                                    AT&T shall cooperate with Customer in the
development, implementation and the execution of Customer’s contingency plans,
and in the testing of facilities provided by AT&T for use in such plans.

 

E.                                      In no event shall either party’s participation in
any such meetings be deemed a waiver or alteration of any right or obligation
imposed by this Attachment.

 

7.                                      Optimization

 

AT&T
shall recommend and plan changes to the Service to optimize the efficiency and
cost-effectiveness of Customer’s FRS network. 
Annually during the term of this Attachment, AT&T shall, at no
additional charge to Customer, review the configuration of the Service based on
Customer’s expected needs and make written recommendations to Customer designed
to improve the efficiency and cost effectiveness of the configuration.  AT&T shall also offer advice concerning
network configuration as and when Customer adds installation locations.

 

8.                                      Response and Repair Time

 

A.                                   AT&T shall immediately commence and
continuously and diligently work to repair the Service or any PVC or Port
purchased hereunder promptly upon its surrender for repair.

 

34

 

B.                                     AT&T shall use all reasonable efforts to
obtain from local access service providers prompt repair and restoration of
access service necessary to the provision of the Service.

 

9.                                      Routing Instructions

 

A.                                   Customer shall develop and define (and may add
to, modify or delete nodes from) address tables for sending and receiving
messages over the Service.  AT&T
shall use such address tables in defining routing instructions under Paragraph
9.B.  (Routing Instructions) of this Appendix
3.  Customer shall have all right, title
and interest to and in such address tables, which shall be Customer’s
proprietary information.

 

B.                                     AT&T shall prepare accurate and optimized
Customer specific routing instructions based on Customer’s address tables
provided under Paragraph 9.A.  (Routing
Instructions) of this Appendix 3 for the purpose of directing the paths of
messages transmitted over the Service. 
AT&T shall use the address tables and routing instructions solely
for purposes of providing Service to Customer under this Attachment.  Upon any termination of this Attachment or
expiration of the Service Period, AT&T shall provide to Customer copies of
all Customer-specific address tables and routing instructions, but shall not
supply non-Customer-specific AT&T network-specific information contained in
the routing instructions.

 

10.                               Timeliness

 

AT&T
and Customer acknowledge that time is of the essence under this Attachment.

 

11.                               Access and Security

 

A.                                   Subject to Paragraphs 11.B. and 11.C. (Access and
Security) below of this Appendix 3, AT&T personnel shall have such access
at all times to Customer’s and User premises as is necessary to provide the
Service in accordance with the terms of this Attachment.

 

B.                                     All AT&T personnel shall comply with
Customer’s and Users’ reasonable security requirements at their respective
premises.

 

C.                                     Customer and Users shall have the right to refuse
access and immediately to terminate the right of access to its premises of any
AT&T personnel or any other employee or agent of AT&T should Customer
or Users determine for any lawful reason that such refusal or termination is in
Customer’s or Users’ best interest Customer or User shall promptly notify
AT&T of any such refusal or termination of access.

 

12.                               Additional Services, Upgrades and Network
Modifications

 

A.                                   New Technologies.

 

AT&T
acknowledges Customer’s substantial interest in state-of-the-art technologies
that offer improved performance and more efficient and cost-effective solutions
to Customers telecommunications requirements. AT&T agrees to offer to
Customer those technologies, improvements, modifications

 

35

 

or
additions to the Service that increase functionality or improve performance and
that are offered by AT&T to its customers at no additional charge
(“Upgrades”). AT&T also agrees to offer to Customer products or services
that may supplement or substitute in a more cost-effective manner for the
Service, or any Port or PVC provided under this Attachment, including
asynchronous transfer mode (ATM), TCP/IP- based services, X.25, synchronous optical
(SONET) services, switched multimegabit data services (SMDS), broadband
integrated services digital network (B-ISDN) and other fast packet products and
services (collectively, “Additional Services”), Whenever possible, AT&T
shall keep Customer fully apprised of improvements to AT&T’s existing
technologies and of the expected and actual availability and implementation of
new technologies by AT&T.

 

B.                                     Additional Services.

 

(1)                                  AT&T shall use reasonable efforts to inform
Customer of AT&T’s plans for, or the existence of, any Additional Services
offered by AT&T (or by another party but available through AT&T) that
it believes Customer might wish to consider procuring. Customer may ask
AT&T to provide any Additional Service, whether or not offered by AT&T
at the time of the request.

 

(2)                                  AT&T shall, within thirty (30) days of its
receipt of a written request under Paragraph 12.B.(1) (Additional Services) of
this Appendix 3, acknowledge the request in writing and investigate and inform
Customer in writing of the feasibility, and, if feasible, the availability,
specifications and recurring and non-recurring charges of the proposed
Additional Service.  If any of the
information required by this Subparagraph cannot be provided to Customer within
thirty (30) days of Customer’s request under Paragraph 12.B.(1) (Additional
Services) of this Appendix 3, AT&T shall so state in its written
acknowledgment, and the parties shall promptly develop a schedule for
development and delivery of the information. Upon Customers request, AT&T
shall offer Customer Additional Services under this Attachment if legally
permissible or, if legally required, under a separate agreement. In either
case, the rates and charges and other terms and conditions, including the
performance requirements, shall be determined in (Rates and Charges for
Additional Services) of this Appendix 3.

 

(3)                                  Any Additional Service subscribed to by Customer
shall be considered part of the Service for all purposes under the Agreement.

 

C.                                     Obligations with Respect to Additional Services.

 

If
a proposed Additional Service is not available from AT&T, AT&T shall
cooperate reasonably with Customer to facilitate its implementation by other
telecommunications services providers to the extent that such implementation
affects Customer’s use of Services.

 

D.                                    Service Upgrades and Network  Modifications.

 

(1)                                  AT&T shall notify Customer as soon as
practicable of any available or potential Upgrades to the Service. AT&T
shall ensure that no mandatory Service Upgrade or modification or reprovisioning
of AT&T’s network will require material changes to any Customer facilities,
systems or equipment, adversely affect Customer’s ability to fully utilize the
Service, or result in any increase in the prices for the Service. AT&T
shall also ensure that the Service will

 

36

 

continue
fully to conform to or exceed the Performance Requirements after the
implementation of each mandatory Service Upgrade. If any mandatory Service
Upgrade or material modification or reprovisioning of AT&T’s network or the
Service (including any modification of Services Software) has such an adverse
or material effect. AT&T shall reimburse Customer for the excess costs
incurred by Customer as the result of AT&T’s action (e.g., for equipment
upgrades, or for services such as leased lines and/or equipment that provide
substantially equivalent substitute functionality and performance).

 

(2)                                  Customer
may elect if and when to implement a non-mandatory Service Upgrade, and its decision
to forego or delay implementation thereof shall not affect AT&T’s duties
hereunder.

 

(3)                                  AT&T
shall give Customer at least thirty (30) days’ advance notice of any mandatory
Service Upgrade or modification or reprovisioning of its network that is material
to Customer’s use of the Service.

 

D.                                    Amendments to the Performance Requirements.

 

Subject
to the third sentence of Paragraph 12.D.(1) (Service Upgrades and Network
Modifications) of this Appendix 3, AT&T shall provide written amendments to
the Performance Requirements set forth in Paragraph 16 (Performance
Requirements) of this Appendix 3 to this Attachment that fully and accurately
set forth revisions to the Performance Requirements occasioned by the
implementation of each mandatory Upgrade and each non-mandatory Upgrade
selected by Customer. The Performance Requirements as amended shall apply to
all components of the Service.

 

E.                                      Rates and Charges for Additional Services.

 

At
the request of Customer, the parties shall meet and negotiate in good faith to
develop mutually acceptable rates and charges for Additional Services to be
provided hereunder. If the parties are unable to agree upon rates and charges
within thirty (30) days, Customer may, in its sole discretion, seek an
independent rate determination. Such determination shall be performed by a
neutral third party acceptable to both AT&T and Customer. The neutral third
party shall be selected within fifteen (15) days of Customer’s decision to seek
a rate determination, and shall execute a non-disclosure agreement
substantially in the form of Exhibit ND. The neutral third party shall, within
thirty (30) days of its selection, present to the parties a report detailing
and explaining its opinion of the best rates and charges that Customer would be
able to obtain through a competitive procurement for services comparable to the
Additional Services at issue in return for term, volume commitments and terms
and conditions comparable to those sought by Customer for the Additional
Services. Within fifteen (15) days of the delivery of the third party’s report,
AT&T shall either (i) agree to charge the rates and charges for the
Additional Services at issue that are specified in the report, in which case
Appendix 2 to this Attachment shall be amended, or the Parties shall enter into
a separate agreement, to include those rates and charges; (ii) agree with
Customer on alternative rates and charges; or (iii) inform Customer that it is
not prepared to agree to rates and charges that conform to the report. In the
event of (iii), Customer may, at its option, procure the desired service from a
competing vendor. If the Additional Service substitutes for FRS; was not
generally available on the Effective Date; was obtained by Customer

 

37

 

from
one of AT&Ts principal competitors in the market for frame relay services,
and AT&T is unwilling to make it available to Customer within nine (9)
months of the time Customer notified AT&T of its desire to procure it at a
price and on terms determined pursuant to this Paragraph, the Minimum Annual
Revenue Commitment and discount tiers shall be subject to reduction as provided
in Paragraph 15 (MARC Adjustments) of this Appendix 3 to this Attachment.

 

13.                               Termination

 

A.                                   Termination By Customer.

 

(1)                                  Customer may terminate this Attachment by thirty
(30) days’ prior written notice to AT&T and payment of all charges incurred
as of the termination date, including Port and PVC Deletion Charges, and a
Termination Charge. The Termination Charge Will consist of the following
percentages of the MARC remaining as of the date of termination.

 

	
  Contract Year

  	
   

  	
  Percentage

  	
   

  
	
  1

  	
   

  	
  100

  	
  %

  
	
  2

  	
   

  	
  47

  	
  %

  
	
  3

  	
   

  	
  47

  	
  %

  
	
  4

  	
   

  	
  25

  	
  %

  
	
  5

  	
   

  	
  0

  	
  %

  

 

For
example, if Customer terminates the Agreement during Contract Year 2, at which
time it had incurred $12.5 million in Covered Charges, Customer would pay a
Termination Charge equal to [($25.9 million -$12.5 million) *47 = $6.30
million] plus [$47.5 million *.47 = $22.33 million] plus [$52.6 million *.25 =
13.15] for a total of $41.78 million. The Termination Charge also shall apply
if AT&T terminates this Attachment pursuant to Paragraph 3.A. (Termination
by AT&T) of this Agreement.

 

(2)                                  Customer may terminate this Attachment at any
time during the Service Period (including any extension thereto in accordance
with the provisions of this Attachment), without liability (including for Port
and PVC deletion charges) if: (i) Customer replaces this Attachment with a new
Attachment or Agreement with AT&T for data Services of equal or greater term
and revenue commitment; (ii) Customer migrates (and adds) any remaining MARC
under this Attachment to another Attachment or Agreement between AT&T and
Customer or an affiliate, general partner, business partner or venturer of
Customer for similar data Services; (iii) the implementation of a substantial
portion of the Service in accordance with the milestones set forth in Exhibit
IP/NMP is delayed for any reason (including a force majeure condition but
excluding an act or omission of Customer) for more than sixty (60) days; or
(iv) the PVC Availability falls below ninety-nine and nine-tenths percent
(99.9%) for thirty three and one-third percent (33 1/3%) or more of the PVCs,
or falls below ninety-nine and five- tenths percent (99.5%) for twenty percent
(20%) or more of the PVCs, for any two (2) out of three (3) consecutive
Measurement Periods, provided that at least one hundred (100) PVCs are in
service in each measured Measurement Period.

 

B.                                     Partial Discontinuance.

 

Independent
of Customers other rights to terminate this Attachment, Customer may terminate,
without penalty or the obligation to pay any previously waived deletion charge,
all Services at a Customer or User’s location at which

 

38

 

(i)                                     PVC Availability for a material number of the
PVCs at such location falls below ninety-nine and nine-tenths percent (99.9%)
during any month;

 

(ii)                                  the Service is the subject of an unexcused delay
in installation of more than twenty (20) days at such location and Customer
cancels its order; or

 

(iii)                               the Service is the subject of an excusable
unavailability for a period of more than thirty (30) days.

 

In
the event that Customer discontinues the Service at one (1) or more locations
pursuant to this Paragraph 13.C. (Partial Discontinuance), if Customer is
unable to meet the MARC after the occurrence of any such partial
discontinuance, the Covered Charges that AT&T would have assessed at such
locations had the Service not been discontinued shall be counted towards the MARC
and the discount tiers for any applicable volume discounts.

 

14.                               General

 

A.                                   Access.

 

Except
for Access Ports, Customer shall assume responsibility for obtaining and
providing the facilities to connect to the FRS from its premises to the
designated AT&T point of presence. Except as otherwise agreed by the
Parties, Customer’s responsibilities include: (1) upgrades of Customer-provided
equipment to support FRS; (2) DSU/CSU’s or equivalent devices to support the
access circuit(s); and (3) network multiplexing (M24) functionality as required
to support the FRS configuration.

 

B.                                     Pricing, Terms and Conditions for FRS.

 

All
Ports, PVCs, Dial Access, and FRS Optional Features described in this
Attachment and provided by AT&T to Customer shall be governed by the pricing,
terms, and conditions of this Attachment.

 

15. 
MARC Adjustments

 

A.                                   Subject to the provisions of Paragraph 15.B.
(MARC Adjustments) below, the Minimum Annual Revenue Commitment shall be
reduced, and the Minimum Annual Revenue Commitment requirements for additional
discounts lowered, if and to the extent that the Covered Charges for the
Service decrease as a result of any one or more of the events set forth in this
Paragraph 15.A. (MARC Adjustments). Any reduction shall be made on a pro rata
basis effective upon the occurrence of the event that gave rise to the
reduction. Where a reduction is prompted by art event with a continuing effect
on Covered Charges, the Minimum Annual Revenue Commitment and the discount
tiers shall be lowered for the remainder of the Service Period. Except for
proposed Additional Services that AT&T chooses not to provide in accordance
with Paragraph 12.E. (Rates and Charges for Additional Services) of this
Appendix 3, this provision shall not apply to decreases in Covered Charges
resulting from a decision by the Customer to transfer portions of its FRS or
projected growth to a service provider other than AT&T. The events referred
to above are:

 

(i)                                     the reduction of any of the rates and charges as
permitted or required herein, e.g., pursuant to the section of Appendix 2
entitled “Adjustments to Rates and Charges”;

 

39

 

(ii)                                  AT&T’s material failure, refusal or inability
to provide the Service on the terms and conditions specified in this Agreement
for any reason, including legal injunctions and regulatory actions;

 

(iii)                               a change in the Customer’s network configuration
or optimization of the Customer’s network using other AT&T data services,
or the implementation of an agreed-upon Upgrade to the Services, or the
implementation of an Additional Service provided by AT&T as long as the
Customer maintains substantially the same number of locations with AT&T;

 

(iv)                              a corporate divestiture, business downturn beyond
Customer’s control, or restructuring of Customer’s business that reduces the
volume of FRS required by the Customer, with the result that Customer will be
unable to meet its revenue commitments under this Attachment (notwithstanding
all reasonable efforts to avoid such a shortfall).  Customer must give AT&T written notice of the conditions that
justify the application of this provision. This provision shall not apply to a
reduction resulting from a decision by Customer to transfer portions of its
traffic or projected growth to carriers other than AT&T; or

 

(v)                                 Customer’s purchase of a proposed Additional
Service from another vendor as a result of AT&T’s refusal to provide such
Service at the rates and on the terms set forth in Paragraph 12.E. (Rates and
Charges for Additional Services) of this Appendix 3.

 

B.                                     The aggregate reduction of the MARC and the
aggregate reductions of the MARC requirements for additional discounts shall
not exceed 30% under this Paragraph 15 (MARC Adjustments); provided, however,
that the aggregate reduction with respect to Subparagraph 15.A.(v) shall not
exceed 20%.

 

16.                                 Performance Requirements

 

A.                                   PVC Availability.

 

PVC
Availability is a measure of the time during which a U.S. Domestic FRS
Permanent Virtual Circuit (PVC) is available for use by Customer (“Available
Hours”).  Domestic is defined as both
FRS Ports residing in the continental United States.  Percentage Availability is the complement of percentage
Unavailability (i.e., % Availability = 100 - % Unavailability). Unavailability
begins when AT&T discovers or Customer notifies the AT&T InterSpan®
High Speed Services Network Operations Center (“HSS-NOC”), whichever first
occurs, that data cannot be transmitted over a PVC and ends when AT&T
notifies Customer that the PVC is restored and operational (“Unavailable
Hours”). The PVC Availability Percentage is determined by dividing the
Available Hours by the adjusted hours in a month, where the adjusted hours
consists of the total hours in the month less the period of scheduled
preventive maintenance of which Customer has been given at least seventy-two
(72) hours’ advance notice. The PVC Percentage Availability requirement for a
U.S. Domestic FRS PVC (excluding failures attributed to access and egress
facilities other than those provided by AT&T as part of an Access Port),
Customer Premises Equipment, scheduled FRS upgrades or force majeure conditions) is
ninety-nine and nine tenths percent (99.9%) measured over a month (“Measurement
Period”).

 

If
the PVC Percentage Availability performance requirement above is not met in any
Measurement Period, Customer shall be entitled to a credit equal to one (1)
month’s

 

40

 

discounted
Monthly Charge for the affected PVC. In addition to the foregoing credit,
Customer shall receive the following percentage of the monthly discounted
Monthly Charge of the two Ports at each end of a PVC when it is unavailable for
the periods listed (“Port Credit”):

 

	
  Hours of

  Unavailability

  	
   

  	
  Credit

  	
   

  
	
  1-4.99

  	
   

  	
  10

  	
  %

  
	
  5-9.99

  	
   

  	
  25

  	
  %

  
	
  10-14.99

  	
   

  	
  50

  	
  %

  
	
  15-19.99

  	
   

  	
  75

  	
  %

  
	
  20 or more

  	
   

  	
  100

  	
  %

  

 

When
more than one PVC is connected to a single Port and all of the PVCs are not
unavailable, the Port Credit for that Port will be based on a proportion of the
total monthly discounted Monthly Charge for that Port computed by dividing the
number of affected PVCs by the total number of PVCs connected to the Port. The
Port Credit for a given Port in a month may not exceed the total discounted
Monthly Charge for that Port.

 

B.                                     Throughput.

 

Throughput
is defined as the rate of sustained data transmission through the FRS network
in the U.S. The measured data volume (in kilobits) shall include user data plus
overhead data, which includes flags, cyclic redundancy check, and control bits
in the frame relay data units defined in CCITT standards Q.921 and Q.922.

 

For
purposes of measuring throughput, a data test sequence of 1 megabit in size
shall be transmitted into an FRS port (originating port) on a single FRS PVC
destined to a second FRS port (destination port). All other PVCs connected to
either the originating or destination port must be idle during the test The
throughput shall be the sum of the offered data sequence plus overhead data, in
bits, divided by the time, in milliseconds, necessary for the originating port
to accept and deliver the offered data sequence. The effect of data received
incorrectly by the originating port as a result of errors induced by the access
circuit shall be factored out of the throughput calculation.

 

For
testing purposes, AT&T (or Customer, if it chooses to conduct such tests)
will use an unacknowledged stream of data (i.e., no inquiry
responses/answerbacks) to measure throughput. Protocol analyzers with load
generation capability are recommended for generation of test data. UNIX
workstations that send UDP of IP datagrams or use TCP applications (for
example, File Transfer Protocol [FTP]) can be used in the measurement provided
that they are dedicated to the generation of test data.

 

FRS
shall provide PVC Committed Information Rate (“CIR”) throughput of at least
99.99% of the PVC CIR (“Throughput Requirement’).

 

AT&T
shall test (with Customer’s cooperation and consent) Throughput on a given PVC
when AT&T becomes aware or is notified by Customer of a potential problem.
Customer may conduct its own test in accordance with the requirements of this
paragraph to verify AT&T’s test results. AT&T and Customer shall
cooperate in sharing applicable test data necessary for the determination of
test results.

 

If
tests show that the Throughput requirement is not being met for a PVC, Customer
shall be entitled to a credit equal to one (1) month’s discounted Monthly
Charge for the affected PVC.

 

41

 

C.                                     Transit Delay.

 

FRS
shall provide a network transit delay of eighty (80) milliseconds one-way for
all of Customer’s installed Domestic FRS PVCs (“Transit Delay Requirement”)
based on the following conditions.

 

The
Transit Delay Requirement is applicable only between two (2) continental U.S.
based AT&T POPs.

 

The
transit delay time will be measured from the time when the last bit of the
frame referenced in the next paragraph is admitted through the ingress Port at
one end of the PVC to when the first bit of the same frame emerges from the
egress Port at the opposite end of the PVC. The Transit Delay Requirement
includes cross-switch processing delays at each frame relay switch, queuing and
transmission delays at each trunk between the switches, and propagation delays.
The Transit Delay Requirement excludes delays attributed to Customer Premises
Equipment, insertion delays at the access circuits, and access and egress
propagation delays.

 

The
frame size to be used in the transit delay time test must be less than or equal
to two hundred (200) octets long, including protocol overhead.

 

Ports
over which the transit delay time is calculated must be otherwise inactive
(i.e., when the particular PVC whose delay is in question does not carry any
traffic other than the test frame and when other PVCs sharing the same Port are
inactive).

 

AT&T
will measure transit delay utilizing the StrataCom StratView Plus network
management system “Transit Delay” function. This function is similar to a
“ping” test in that it sends a series of test packets between the two (2) Ports
being tested and measures the one-way delay for that transmission.

 

AT&T
shall test (with Customer’s cooperation and consent) Transit Delay on a given
PVC when AT&T becomes aware or is notified by Customer of a potential
problem. Customer may conduct its own test in accordance with the requirements
of this paragraph (or using a “ping” test) to verify AT&T’s test
results.  AT&T and Customer shall
cooperate in sharing applicable test data necessary for the determination of
test results.

 

If
tests show that the Transit Delay Requirement above is not met, Customer shall
be entitled to a credit equal to one (1) month’s discounted Monthly Charge for
the affected PVC.

 

42

 

ATTACHMENT ND

 

FORM OF
NON-DISCLOSURE AGREEMENT

 

FOR THIRD
PARTIES

 

This Non-Disclosure Agreement (hereinafter, the
“Agreement’) is made and entered into as of the
         day of
                                    ,.        
by and between
                                                
(“Disclosing Party’) and                                         
(‘Recipient’). The Agreement describes the rights and obligations of each party
hereto with respect to certain information to be disclosed by Disclosing Party
to Recipient during the term of the AT&T InterSpan Data Communications
Services Agreement (the “InterSpan Agreement’) dated as
of            ,
1996 by and between AT&T Corp.(“AT&T”) and WORLDPSPAN, LP
(“WORLDSPAN”). The InterSpan Agreement requires the Disclosing Party to enter
into this Agreement with third parties to whom it discloses such information.

 

For purposes of this Agreement ‘Proprietary Information’
means all nonpublic technical or business information disclosed by either
AT&T or WORLDSPAN in the course of providing or receiving Services under
the InterSpan Agreement, including optimization recommendations, network
designs, communications usage data, the identity and configuration of
equipment/network and all Customer Proprietary Network Information (“CPNI”), as
that term is or may hereinafter be defined by the Federal Communications
Commission.

 

In consideration of the premises and the mutual promises
contained in this Agreement, the parties hereby agree as follows:

 

1.                                       Use and Protection of
Proprietary Information. During the term of this Agreement and for a
period of three (3) years from the date of its expiration or termination,
Recipient agrees to maintain in strict confidence, including but not limited to
preventing disclosure to competitors of either WORLDSPAN or AT&T, all
Proprietary Information. Recipient shall not, without obtaining the Disclosing
Party’s written consent, use Proprietary Information for any purpose other than
for purposes associated with the offer or provision of Services to WORLDSPAN
and for purposes of AT&T’s design, configuration and provision of Services
to WORLDSPAN. Recipient shall use, and shall take reasonable steps to arrange
for other persons authorized to receive Proprietary Information to use, due
care to protect such information. Recipient may produce extracts and summaries
of the Proprietary Information consistent with its permitted use of the
information.

 

2.                                       Employees and Others. Notwithstanding
Section 1, Recipient may disclose Proprietary Information to: (i) its employees
as necessary for the purposes noted above; (ii) employees, agents or
representatives of AT&T and WORLDSPAN; or (iii) other persons (including
counsel, consultants, landlords and facilities managers) in need of access to
such information for the purposes specifically noted above. Recipient shall require
the execution of a confidentiality agreement in a form substantially similar to
this Agreement by any person or entity receiving any Proprietary Information.

 

43

 

3.                                       Exceptions. Proprietary
Information shall not include information that: (a) was previously known by the
Recipient at the time it is obtained by the Recipient, free from any
confidentiality obligation; (b) is disclosed to third parties by the party with
proprietary rights to the information without restrictions; (c) becomes
publicly available by other than unauthorized disclosure; or (d) is
independently developed by the Recipient without the use of any information to
which either AT&T or WORLDSPAN has proprietary rights.

 

4.                                       Remedies. The parties acknowledge
that any disclosure or misappropriation of Proprietary Information in violation
of this Agreement could cause irreparable harm, the amount of which may be
extremely difficult to determine, thus potentially making any remedy at law or
in damages inadequate. The parties therefore agree that the Disclosing Party
shall have the right to apply to any court of competent jurisdiction for an
order restraining any breach or threatened breach of this Agreement and for any
other relief as the Disclosing Party deems appropriate. This right shall be in
addition to any other remedy available in law or equity.

 

5.                                       Term. This Agreement
shall remain valid for a period of three (3) years from the date of its
execution.

 

6.                                       Third Party Beneficiary. This Agreement is
enforceable by the parties hereto and by either AT&T or WORLDSPAN, as
appropriate, as a third-party beneficiary hereto.

 

7.                                       Governing Law. The validity of
this Agreement, the construction and enforcement of its terms, and the
interpretation of the rights and duties of the parties shall be governed by the
laws of the State of New York, except its choice of laws rules.

 

8.                                       Modification and Waiver. No modification,
amendment, supplement to or waiver of this Agreement or any of its provisions
shall be binding upon the parties unless made in writing and signed by the
party against whom enforcement is sought. 
The failure or delay of a party to enforce or require the performance of
any provision hereof or exercise any option herein shall not be construed as a
waiver of such provision or option.

 

9.                                       Survival. If any provision
of this Agreement is held to be invalid, illegal or unenforceable for any
reason, the remaining provisions hereof shall survive, and the invalid, illegal
or enforceable provision shall be replaced by a valid, legal and enforceable
provision acceptable to both parties.

 

IN WITNESS WHEREOF, the parties each acting with proper
authority, have executed this Agreement as of the date first written above.

 

	
  By:

  	
   

  	
   

  	
  By:

  	
   

  
	
  For:

  	
   

  	
   

  	
  For:

  	
   

  
	
  Name:

  	
   

  	
   

  	
  Name:

  	
   

  
	
  Title:

  	
   

  	
   

  	
  Title:

  	
   

  
	
  Date:

  	
   

  	
   

  	
  Date:

  	
   

  

 

44

 

AT&T
InterSpan® Frame Relay Service

 

WORLDSPAN

 

Implementation
Plan

 

and

 

Network
Management

 

Services Plan

 

 

This is an Exhibit to the Frame Relay
Services Attachment (“FRS Attachment”) to the AT&T-WORLDSPAN
Agreement.  In the event of any conflict
between this Exhibit and the FRS Attachment, the provisions of the FRS
Attachment shall prevail.

 

45

 

Contents

 

	
  Mission Statement

  
	
   

  
	
  Contact
  Information

  
	
   

  
	
  Implementation Responsibilities/Critical
  Milestones

  
	
   

  
	
  Testing
  Procedures

  
	
   

  
	
  Network
  Management

  
	
   

  
	
  Contingency
  Plan

  
	
   

  
	
  InterSpan
  FRS Customer Network Management Service (CNMS)

  
	
   

  
	
  InterSpan FRS Dial
  Access (DA)

  

 

 

WORLDSPAN and AT&T will cooperatively manage the
implementation of AT&T Frame Relay Service (“FRS support the WORLDSPAN
Travel Information Services Computer Reservations, including replacing AT&T
Pricing Conversion Service (“PCS”) currently being provided to WORLDSPAN and
its clients with FRS in accordance Milestones established by the parties in
light of WORLDSPAN’s and its clients need to transition off of PCS. The
Milestones have been agreed to with the expectation that the transition from
PCS to FRS will be complete by January1998, unless otherwise agreed by the
parties. AT&T’s frame relay services management center and AT&T’s PCS
management center shall coordinate and cooperate with each other in the
transition from PCS to frame relay to enable seamless migration of WORLDSPAN
and its clients.

 

2

 

Contact Information

 

During
the implementation of the WORLDSPAN frame relay network, AT&T will provide
WORLDSPAN with a single point of contact - the Project Manager for the provisioning
(installation) and transition from PCS to the AT&T Frame Relay Service
network AT&T will also provide WORLDSPAN with a single point of contact — the
Customer Service Manager — for post implementation maintenance of
the WORLDSPAN frame relay network.  The
Customer Service Manager will assist WORLDSPAN with all post installation
network activities. Provided below are critical numbers for both the
provisioning and maintenance of WORLDSPAN’s Frame Relay network.

 

	
  Sales

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Data
  Network Account Executive

  	
   

  	
  Steve
  Lobby

  	
   

  	
  770-563-7367

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Data
  Network Account Executive

  	
   

  	
  Juanita
  McDowell

  	
   

  	
  770-563-7430

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Data
  Network Account Executive

  	
   

  	
  Dawn
  Smith

  	
   

  	
  770-563-6735

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Global
  Account Manager

  	
   

  	
  Ron
  Morrison

  	
   

  	
  770-563-7434

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Provisioning

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Project
  Manager

  	
   

  	
  Pat
  Curran

  	
   

  	
  770-489-4780

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Testing
  and Turn-Up

  	
   

  	
  Installation

  	
   

  	
  800-372-6355

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Testing
  Supervisor

  	
   

  	
  Dixie
  Colliers

  	
   

  	
  513-352-7330

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Maintenance

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Customer
  Service. Manager

  	
   

  	
  Don
  Franklin

  	
   

  	
  404-814-7160

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Network
  Operations Center

  	
   

  	
  7  x
  24 Maintenance

  	
   

  	
  800-821-8196

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Optional Services

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  CNMS
  /  SNMP
  Support

  	
   

  	
  Diane
  Martin

  	
   

  	
  908-628-4065

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Internet
  Connectivity

  	
   

  	
  Brad
  Hitchner

  	
   

  	
  513-352-8031

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Dial
  Access Support

  	
   

  	
  Roger
  Bell

  	
   

  	
  513-352-7211

  

 

3

 

Implementation
Responsibilities

 

The following section provides WORLDSPAN with
important information concerning the installation of the AT&T frame relay
network Addressing responsibilities in the early stages of implementation
lessens any chance of potential impact to the WORLDSPAN client during the
implementation.

 

Joint Responsibilities

 

•                  Within forty-five (45) days after the Effective Date
of the Agreement, AT&T and WORLDSPAN shall develop and mutually agree upon
a Methods and Procedures Manual that will address in more detail than set forth
in this Exhibit IP/NMP the service levels for Network Management Services
provided under this Agreement, including a time to repair matrix, escalation
severity levels for service outages, and MTTR objectives. AT&T and
WORLDSPAN shall also work together to develop, within the same forty-five (45)
day period, a detailed project plan for the initial implementation of the
Services. This exercise shall constitute a Critical Milestone under the Agreement.

 

WORLDSPAN Responsibilities

 

•                  WORLDSPAN will process any changes to orders for FRS
(e.g., Installation Sites, port speeds and PVCs) through WORLDSPAN’s AT&T
sales contact, as soon as possible after WORLDSPAN becomes aware of the need
for such changes. If the changes are material, WORLDSPAN and AT&T will
agree to a new Scheduled Network Activation Date (SNAD), which new SNAD shall
be no later than the SNAD to which WORLDSPAN would have been entitled had it
canceled the original order and submitted a new order for the changed service.

 

•                  WORLDSPAN is responsible for all inside wiring of
customer premises.

 

•                  WORLDSPAN is responsible for procuring all customer
premises equipment at an Installation Site and for configuring that equipment
to perform with the AT&T FRS.

 

•                  WORLDSPAN will initiate the call to the Frame Relay
Test Center (1-800-372-6355) after all customer premise equipment at an
Installation Site has been connected to the service.

 

AT&T Responsibilities

 

•                  AT&T will assign all Data Link Connection
Identifiers (DLCI) unless specifically requested by the customer.

 

4

 

•                  AT&T shall implement new ports, access ports and
PVCs within 30 calendar days after WORLDSPAN places an order for such ports,
access ports or PVCs. AT&T shall implement additional PVCs and changes to
the CIR of PVCs at an existing port or access port location within 4 calendar
days after WORLDSPAN places an order for such additional or changed PVCs.
AT&T shall make reasonable efforts to accommodate WORLDSPAN’s reasonable
requests for expedited installations or changes to a service.

 

•                  Critical Milestones:

 

•                  Beginning May 15, 1996, AT&T shall install at
least four hundred (400) ports/access ports and associated PVCs in each month
in connection with the migration of WORLDSPAN clients from PCS to FRS unless
the parties agree otherwise or WORLDSPAN has fewer than four hundred (400)
orders for ports/access ports outstanding in a particular month, in which case
AT&T shall install all of the ordered ports/access ports during such month.
In any event, AT&T shall use reasonable efforts to accommodate WORLDSPAN’s
request for installation ports/access ports and associated PVCs in excess of
400 per month in each. AT&T shall process at least twenty orders (20) for
ports/access ports and associated PVCs each day in connection with the
migration of WORLDSPAN clients from PCS to FRS unless the parties agree
otherwise or WORLDSPAN has fewer than twenty (20) orders for ports/access ports
outstanding on a particular day, in which case AT&T shall process all of
the orders for ports/access ports placed on such day.

 

•                  AT&T will complete all connectivity testing, as
required by the specific service. During service pre-testing, AT&T
technicians will test continuity from the customer premise to the AT&T
Frame Relay Central Office.

 

•                  After WORLDSPAN has accepted the service at an
Installation Site in accordance with Paragraph 3 (Acceptance Testing) of
Appendix 3 of the FRS Attachment, the Project Manager will ensure a smooth
hand-off of responsibilities for the service to the Customer Service Manager
for maintenance.

 

Testing Procedures

 

Advanced
Local Management Interface (LMI) is the process by which AT&T tests and
provisions FRS to an Installation Site. Under LMI, the AT&T Technician
performs normal pre-test functions of testing for physical continuity from the
Access Port/Port to the customer premise, and will build all Permanent Virtual
Circuits (PVC)) ordered by WORLDSPAN in connection with such access port/port.
Upon completion of a successful “pre-test”, the technician will activate LMI
protocol from the switch at which the access port/port has been installed, and
AT&T will conduct a ‘Ping Test’. This will allow WORLDSPAN to verify
continuity of the frame circuit from the FRS network switch to the

 

5

 

customer
premise equipment. WORLDSPAN will also be able to conduct router ‘Ping’ tests
to verify the provisioning of the PVCs.

 

If
WORLDSPAN is unable to verify receipt of LMI transmission from the FRS network
switch, WORLDSPAN will use reasonable efforts to verify the customer premise
equipment configurations before seeking assistance from AT&T’s testing
center. Similarly, if WORLDSPAN is unable to verify the provisioning of a PVC,
WORLDSPAN will contact the testing center for assistance.

 

Installation
of WORLDSPAN’s Frame Relay Access Port/Port/PVC is complete for purposes of
Paragraph 3 (Acceptance Testing) of Appendix 3 of the FRS Attachment when the
following conditions are met:

 

1.               The LMI test is successfully completed between the
customer premise and the FRS network switch;

 

2.               The AT&T ‘Ping’ test is successfully completed
between the customer premise and the FRS network;

 

3.               WORLDSPAN and FRS Service Delivery Center personnel
agree that (a) the ‘Ping’ tests have been successfully completed, and (b) the
transmission and reception of data to a loop back at the end of AT&T
provided equipment or facilities is successful and

 

WORLDSPAN
is responsible for installing, configuring, and troubleshooting its customer
premises equipment (digital service units (DSUs), channel service units (CSUs),
routers, and multiplexers.) AT&T shall cooperate with WORLDSPAN to isolate
troubles between the customer premise equipment and the Frame Relay service,
and shall promptly notify WORLDSPAN of the same.

 

LMI Tutorial

 

Local Management Interface (LMI) is a protocol, which
operates between AT&T’s Frame Relay Switch and the customer’s Frame Relay
compatible equipment.

 

LMI
offers the following features:

 

•                  Network notification to the user device of the active
and available PVC.

 

•                  Network notification to the user device of the removal
or failure of a PVC.

 

•                  Real-time Monitoring of the status of the physical and
logical link between AT&T’s network and each user device.

 

•                  Network notification to the user device of a change in
PVC status.

 

6

 

•                  Notification to the user device of the minimum
bandwidth allocated by the network PVC.

 

LMI’s Use in Turning up the Network

 

When
an AT&T Technician turns on LMI at the InterSpan ® Frame Relay Switch,
one of the following occurs:

 

(1)                                  LMI is not successfully transmitted from
the FRS network switch and received by the customer premise equipment, in which
event (a) alarms are displayed on the High Speed Services Network Operations
Center (“HSS-NOC”) console, and (b) a trouble ticket is immediately opened and
the time during which the access port/port or PVC is considered unavailable
begins to accumulate.

 

(2)                                  LMI is successfully transmitted from the
FRS network switch and received by the customer premise equipment, in which
event (a) the customer router sends LMI back to the FRS network switch; (b)
data can be transmitted over the frame relay circuit; and (c) a PVC is
activated between two or more ports upon successful completion of LMI testing

 

End-to-End Service Turn-Up

 

•                  AT&T will verify the integrity of individual PVCs
across the FRS network by using specific software commands within the FRS
network switch architecture (the “FRS Switch to Switch PVC Test”). When
AT&T has successfully completed the FRS Switch to Switch PVC Test, in
combination with LMI port protocol, data will flow across the PVC without any
problems.

 

WORLDSPAN
should perform an IP level ‘Ping’ (or equivalent) test to verify that the FRS
is performing between its customer premises equipment This test causes frames
to be transmitted to the far-end of the frame relay circuit and returned to the
originating point.  AT&T’s DCSDC
will be able to monitor the ingress and egress traffic associated with the PVC
and verify that no errors or discards are occurring-during the test.

 

Data Communications Service Delivery Centers (DCSDC)

 

The
DCSDCs are located in Cincinnati, OH and Pleasanton, CA and are responsible for
implementation of WORLDSPAN’s frame relay network. The Project Manager assigned
exclusively to WORLDSPAN during the implementation shall coordinate all
activities necessary to provisioning FRS at various Installation Sites.
AT&T will provide the DCSDC with a copy of all the necessary documents
(including the Agreement and FRS Attachment) describing WORLDSPAN’s frame relay
network to be implemented by AT&T. After the DCSDC receives the documents,
the Project Manager will initiate Universal Service Orders (USO’s) which
engineer the circuits that will make up the network. The DCSDC will perform
circuit connectivity testing from the AT&T Service node to the on-site
digital service unit/channel service unit (DSU/CSU).

 

7

 

Further,
the DCSDC will assign parameters for WORLDSPAN’s logical design and perform
router to PVC verification at the time the access port/port or PVC is
provisioned at an Installation Site.

 

The
AT&T technician will activate circuit alarms which are used to proactively
notify AT&T’s Maintenance Center of a circuit problem.

 

Testing
Center     1-800-372-6355

 

Maintenance
Center       1-800-821-8196

 

8

 

Network Management

 

InterSpan
Frame Relay High Speed Service - Network Operations Centers (HSS-NOCs) are
located in South Plainfield, NJ and Dallas, TX. The HSS-NOC - through the
Customer Service Manger - is the Single Point of Contact (SPOC) for the
maintenance of WORLDSPAN’s frame relay network. The Customer Service Manager is
assigned to WORLDSPAN to provide an efficient means for reporting and resolving
problems with WORLDSPAN’s frame relay network. The parties will clarify the
roles and responsibilities of the CSM in the Methods and Procedures Manual. The
HSS-NOC receives trouble reports from WORLDSPAN and is responsible for
performing maintenance of and management functions for WORLDSPAN’s frame relay
network. The HSS-NOC will monitor WORLDSPAN’s frame relay network 7 days a week,
24 hours a day. WORLDSPAN may contact the HSS-NOC by dialing 1-800-821-8196 for
maintenance. The HSS-NOC will investigate all troubles, isolate the trouble to
the AT&T FRS network or WORLDSPAN’s CPE, restore all AT&T FRS network
caused troubles as soon as reasonably possible after receipt of the trouble
report, and report to WORLDSPAN any trouble that AT&T isolates to the CPE.

 

After
an access port/port or PVC has been accepted by WORLDSPAN, the HSS-NOC will
handle troubles by making every attempt to successfully resolve the trouble. If
the service (including, as applicable, access ports, ports and PVCs) is
experiencing troubles - and AT&T will assume ownership of the problem - up
to and including the point in time at which the service (including, as applicable,
access ports, ports and PVCs) is Restored, unless the trouble is not the
responsibility of AT&T and AT&T has reported such to Customer. Restored
is defined as being able to exchange LMI and the completion of either of the
following (1) WORLDSPAN is able to successfully complete a ‘Ping’ test or (2)
data is successfully transmitted and received to a loop back at the end of
AT&T provided equipment or facilities.

 

The
HSS-NOC shall perform proactive and reactive maintenance, as described below.

 

Reactive
Maintenance - WORLDSPAN may provide trouble reports to AT&T either orally
or through the use of automatic trouble ticketing. AT&T shall use
reasonable efforts to pursue whether and if so when it can offer to WORLDSPAN
automatic trouble ticking. Upon receipt of a WORLDSPAN initiated trouble
report, Fault Management shall react. Once the HSS-NOC has sectionalized the
trouble to a component or segment of WORLDSPAN’s frame relay network, The
HSS-NOC will work cooperatively with the appropriate work center and verify
repairs. The work center will report to HSS-NOC when the trouble has been
repaired and the HSS-NOC will verify the restoration of the service internally
and with the customer to assure that WORLDSPAN’s frame relay network service is
Restored as defined above. After receiving a trouble report and during the
period

 

9

 

of
repair, the HSS-NOC shall (1) provide WORLDSPAN reports on the status of
trouble resolution when the status of such troubles changes and in accordance
with the time frames to be established in the Methods and Procedures Manual,
and (2) act as the SPOC for WORLDSPAN/AT&T interface with respect to such
troubles. The HSS-NOC shall include in its status reports to WORLDSPAN the
escalation status of the trouble.

 

The
parties shall include in the Methods arid Procedures Manual a list of the
network management reports to be provided to WORLDSPAN. AT&T will collect,
process and format data into reports that will best meet WORLDSPAN’s needs, which
format AT&T and WORLDSPAN shall mutually agree upon.

 

Proactive
Maintenance - AT&T shall react to events or situations of which the HSS-NOC
becomes aware that could be c service problems. WORLDSPAN may net observe such
problems and would therefore be unable to report them to the HSS-NOC. Upon the
discovery of such circumstances, AT&T shall try to resolve the problem and
call WORLDSPAN if either (1) WORLDSPAN reported a trouble during resolution of
the problem, in which case the HSS-NOC shall follow the procedures set forth
above with respect to reactive maintenance, or (2) WORLDSPAN’s frame relay
network service is affected.

 

Proactive
maintenance is conducted in three areas:

 

1.                                                                                       Reaction to internal alarms. Reaction to
internal system generated alarms is done by the HSS-NOC. These alarms can
include WORLDSPAN-initiated events such as rebooting or power down of premise
based routers.

 

2.                                                                                       The proactive analysis of WORLDSPAN
network performance, Element Management Systems (EMS) and OSS data, for areas
of customer service improvement.

 

3.                                                                                       Scheduled maintenance. Network outages to
upgrade the network software, change configurations, update AT&T equipment,
etc. These outages will be coordinated with WORLDSPAN and shall usually be done
during off peak periods. Routine maintenance is another form of scheduled
maintenance. These events are transparent to WORLDSPAN. The philosophy of
routine maintenance is to prevent potential problems before the problem is
observable. AT&T shall give WORLDSPAN prior notice of the need for
scheduled maintenance, and shall cooperate with WORLDSPAN in scheduling such
activities in a manner and at a time designed to minimize disruption of
WORLDSPAN’s and its clients’ business.

 

10

 

Contingency Plan

 

There
shall be a period of two (2) weeks after the successful installation of
AT&T’s FRS at an Installation Site (as described in detail above) during
which the AT&T PCS and customer premise equipment associated with PCS will
remain in place to ensure the smooth transition of the Installation Site from
PCS to frame relay. In the event that AT&T is unable to resolve a trouble
with the FRS at such an Installation Site quickly, AT&T will reactivate the
Customer’s PCS. In most instances, WORLDSPAN and AT&T anticipate that after
two (2) weeks of FRS at an Installation Site without trouble reports, PCS will
be completely disconnected and removed from the Installation Site.

 

InterSpan ®
FRS Customer Network Management Service (CNMS)

 

•                  AT&T
shall provide WORLDSPAN with Customer Network Management Service, including CNM
Advance Reports and CNM Simple Network Management Protocol (SNMP) Access, which
are described below.

•                  CNM Advance
Reports are a set of summarized analysis reports on WORLDSPAN’s frame relay
network. The reports contain weekly and monthly data on each port, access port
and all associated PVCs. WORLDSPAN may access the reports via the File Transfer
Protocol (FTP). The specific reports shall be the CNM Simple Network Management
Protocol (SNMP) Access reports.

 

•                  CNM
Simple Network Management Protocol (SNMP) Access:

•                  CNM SNMP Access
is an on-line capability through which WORLDSPAN can access its current frame
relay network management data through an industry standard SNMP interface. CNM
SNMP Access provides WORLDSPAN with a “window” into WORLDSPAN’s frame relay
network to monitor network status and gather performance information. It will
enable WORLDSPAN to more easily manage the performance of WORLDSPAN’s frame
relay network and to make informed network planning decisions.

 

•                  AT&T will
implement the AT&T SNMP Management Information Base (MIB) on the network
management workstation, and WORLDSPAN will be able to obtain current
performance and utilization statistics of the WORLDSPAN frame relay network,
including both actual and calculated values. CNM SNMP supports tracking and
analysis of current operations, including real-time status and alarm
notification.

 

•                  The
Project Manager will activate all of the CNM services described above at
WORLDSPAN’s request.

 

InterSpan ®
FRS Dial Access (DA)

 

InterSpan
® Frame Relay Dial Access (“DA”) extends the reach of FRS to
off-network locations by providing dial access to the FRS network.  Dial

 

11

 

Access
currently uses AT&T InterSpan Information Access Service (IAS) to help
customers link scattered users to connect to TCP/IP connected hosts on the FRS
network. Users obtain access to host computers on the FRS network by dialing
the nationwide IAS toll-free access number, 950-1ATT(1). The user enters his or her IAS user ID and
password. The call is then automatically routed through the IAS network to the
FRS network.

 

DA
allows end-users to access a destination on the InterSpan FRS network by
dialing a toll-free (950-1ATT) telephone number.

 

After
dialing, the end-user will be connected to the nearest DA Point of Presence
(POP) where it can access InterSpan FRS. When the end-user enters its login and
password after being prompted by the service, the AT&T network will
validate and route the call to the appropriate destination on the InterSpan FRS
network.

 

The
InterSpan FRS DA service supports two types of end-users:

 

•                  Users who are dialing in from asynchronous PCs or
‘dumb’ terminals and accessing a host on their InterSpan FRS TCP/IP network - a
TELNET server is used for this connectivity; and

 

•                  End-users who have a SLIP communications package
installed on their LAPTOP, PC or workstation. The SLIP option provides the
end-users with end-to-end TCP/IP connectivity to their destination. To provide
this, AT&T transmits the TCP/IP traffic to the InterSpan FRS network and
ultimately to the desired endpoint.

 

The
dial-up traffic passes through one of several DA Servers located within the FRS
network. The DA Servers provide the protocol conversion necessary to convert
the customer’s asynchronous or SLIP dial-up traffic to TCP/IP running over
frame relay.

 

One or more frame relay PVCs then route the call to an
appropriate network endpoint. DA supports access speeds from 300 bps up to 14.4
Kbps.

 

As an option, WORLDSPAN may subscribe to High Usage
Option/Telnet Only or High Usage Option/Telnet+SLIP. The High Usage
Option/Telnet+SLIP supports both asynchronous and Serial Line Internet Protocol
(SLIP) access into host computers that are connected to the FRS network using
TCP/IP. With SLIP, the TCP connection spans all the way from the local PC or
workstation to the remote host computer. SLIP allows users to transfer files
between the local PC and the remote host computer.

 

(1)                                  A toll-free 800
number is provided for areas where 950 service is not available or as a backup
to the 950 service.

 

12

 

WORLDSPAN is responsible for providing the terminal
emulation and/or TCP/IP SLIP software necessary to access Frame Relay Dial
Access and the TCP/IP FRS host. Upon Customer’s request, AT&T shall provide
a list of TCP/IP software packages that have been found to be inter-operable
with FRS Dial Access.

 

13

 

AT&T
InterSpan ® Information Access Service Attachment

 

Cover
Sheet

 

This Attachment to the
AT&T InterSpan® Data Communications Services Agreement between Customer and
AT&T Corp. (“Agreement”) covers AT&T InterSpan® Information Access
Service (“IAS”) and is an integral part of the Agreement.  This Attachment consists of:

•                  Cover
Sheet

•                  Appendix
1

IAS Description

•                  Appendix
2

IAS Pricing and Additional Terms and Conditions

 

Service
Period

 

This Attachment is
effective when signed by Customer and AT&T (“Attachment Effective Date”).
The Service Period will commence on the Attachment Effective Date and shall be
co-terminous with the AT&T InterSpan Frame Relay Service Attachment to this
Agreement; provided
however, that the termination of this Attachment for any reason
shall not affect the Frame Relay Service Attachment. After the Service Period,
this Attachment will continue in effect on a month to month basis until
terminated by either party giving the other party at least thirty (30) days’
prior written notice.

 

14

 

EACH PARTY’S SIGNATURE
BELOW ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS EACH OF THE TERMS AND
CONDITIONS IN THIS ATTACHMENT AND AGREES TO BE BOUND BY THEM.

 

 

	
  WORLDSPAN,
  LP

  	
   

  	
  AT&T
  CORP.

  
	
   

  	
   

  	
   

  
	
  By:

  	
    /s/ Mike
  Buckman

  	
   

  	
  By:

  	
  /s/ Donna A. Lee

  
	
   

  	
   

  	
   

  
	
  (Authorized Signature)

  	
   

  	
  (Authorized Signature)

  
	
   

  	
   

  	
   

  
	
  Mike Buckman

  	
   

  	
  Donna A. Lee

  
	
  (Typed or Printed Name)

  	
   

  	
  (Typed or Printed Name)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  (Title)

  	
   

  	
  (Title)

  
	
   

  	
   

  	
   

  
	
  Feb. 1, 1996

  	
   

  	
  2/1/96

  
	
  (Date)

  	
   

  	
  (Date)

  
					

 

15

 

AT&T
InterSpan® Information Access Service Attachment

Appendix 2

IAS Pricing and Configuration Sheets

 

AT&T InterSpan Information Access Service (“IAS”)
Is a public protocol conversion and data transmission dial up service that
connects U.S. callers to Customer’s host data bases via a toll-free seven-digit
telephone number (950-1ATT) that is shared by all IAS customers. IAS currently
supports access at 300 to 14,400 bits per second, provides for on-premise protocol
conversion to asynchronous, X.25, LAN TCP/IP or SDLC environments if required
by Customer’s application, and provides X.75 egress to other U.S. and
international packet switched public data networks.

 

IAS further supports Customer applications with holding
times of at least 30 seconds per call. AT&T reserves the right to charge
Customer a higher Rate per Minute of IAS usage if call duration falls below 30
seconds for a substantial percentage of Customer’s calls, provided that
AT&T cannot increase the Rate per Minute of IAS usage if the reason for
Customer’s failure to meet the 30 second minimum holding time is caused by a
failure of the IAS to perform property or the inability of Customer to sustain
its connections using IAS. AT&T will provide Customer one hundred and
twenty (120) days’ advance written notice prior to initiating such charge.

 

Where 950 service is unavailable, a toll-tree 800
telephone number is provided. AT&T shall provide Customer at least sixty
(60) days’ prior notice of the implementation of Local Access or 950 Access in
an area in which such service was previously unavailable. AT&T reserves the
right to charge Customer an additional fee for 800 Access calls made in those
LATAs where 950 Access is available when a substantial percentage of Customer’s
calls made within such LATA use 800 Access. AT&T shall provide Customer one
hundred and twenty (120) days’ advance written prior notice to initiating such
additional charge.

 

The network is monitored, maintained and administered
twenty-four hours a day, seven days a week by an IAS Technical Service Center.
The center is accessible via a toll-free 800 number.

 

Optional
Features - No Additional Charges

Network
Menu Display

Network menus can be
provided when multiple host connections/applications are required.

Connection to host is
provided through host mnemonic displayed on network menu.

Password
Management

On-line password changing
option per user ID (950 access required).

Automatic
Time Out

User session inactivity
timer.

Call
Redirection

In the event of a host
port failure, the IAS Network will re-route the call to another host.

Customer
System Administration Capabilities/Super User Access

Allows for real time
changes to be made to Customer’s environment. Customer can directly add/delete
end users, change end user facility options such as parameters, passwords, and
change menus.

 

16

 

Batch
File Provisioning

Allows the registration
of a large number of end users for IAS IDs and passwords using batch file
transfer.

Host
Usage Data Billing

Billing options which
show a list of calls for each host made by each login.

AT&T
Mail/EasyLink Services Connectivity

AT&T Mail/EasyLink
connectivity is included as a standard part of IAS. All EasyLink service charges
are additional.

IAS Host
Connectivity Option (“IAS-HCO”)

Extends the boundary of
IAS out onto Customer’s premises by providing customer premises equipment
(“CPE”), on site maintenance and the associated remote monitoring of the
physical equipment.

Supported protocols are:
SDLC, Asynchronous, TCP/IP and X.25 Concentration. The equipment will be
monitored by the IAS Technical Service Center (“TSC”), seven days a week,
twenty-four hours a day.

 

17

 

AT&T
InterSpan® Information Access Service Attachment

Appendix 2

IAS Pricing and Additional Terms and Conditions

 

	
  Service

  	
   

  	
  Base Rate
  per

  Minute

  	
   

  	
  Minimum
  Annual Commitment

  	
   

  
	
  Local
  Dial Access

  	
   

  	
  $

  	
  .025 per minute
  of usage

  	
   

  	
  none

  	
   

  
	
  800
  Access

  	
   

  	
  $

  	
  .093 per minute
  of usage

  	
   

  	
  none

  	
   

  
	
  950
  Access

  	
   

  	
  $

  	
  .07 per minute
  of usage

  	
   

  	
  none

  	
   

  

 

IAS-HOST Connectivity
Option Charges.

 

	
  Ports (Kbps)

  	
   

  	
  Quantity

  	
   

  	
  Non-Recurring
  Charge*

  	
   

  	
  Recurring
  Charge

  	
   

  
	
  58

  	
   

  	
   

  	
   

  	
  $

  	
  500.00

  	
   

  	
  $

  	
  650.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
   

  
	
  128

  	
   

  	
   

  	
   

  	
  $

  	
  500.00

  	
   

  	
  $

  	
  1300.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
   

  
	
  256

  	
   

  	
   

  	
   

  	
  $

  	
  500.00

  	
   

  	
  $

  	
  1800.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
   

  
	
  394

  	
   

  	
   

  	
   

  	
  $

  	
  500.00

  	
   

  	
  $

  	
  2300.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
   

  

 

All
recurring and non-recurring charges for the egress circuits associated with the
IAS-Host Connectivity Option are the responsibility of Customer.

 

The
prices shown on this Appendix are guaranteed for the Service Period only.
Thereafter, AT&T may amend the prices from time to time provided that
AT&T gives Customer at least sixty (60) days’ prior written notice.

 

*                                         The
Non-Recurring Charge is waived for any IAS Port that remains in place for at
least twelve (12) months. If an IAS Port does not remain in place for twelve
(12) months, AT&T may charge Customer the waived Non-Recurring Charge,
provided that AT&T may not charge Customer the waived Non-Recurring Charge
if the IAS Port is deleted prior to the end of the twelfth (12th) month (i) due
to Customer’s termination of this Agreement pursuant to Paragraph 3.B.
(Termination by Customer), Paragraph 9.L (Tariffing) or any other provision of
this Agreement that allows Customer to discontinue an affected Service without
liability; (ii) pursuant to Paragraph 8.B. (Remedies for AT&T infringement
of Third Party Rights) of this Agreement; or (iii) as part of Customer’s
migration of that location to another AT&T data service.

 

18

 

	
  Ron Morrison

  	
   

  	
  Suite 150

  
	
  Global Account Manager

  	
   

  	
  1057 Lenox Park Blvd.

  
	
   

  	
   

  	
  Atlanta, GA 30319

  
	
   

  	
   

  	
  404 563-7434

  

 

 

January 30, 1996

 

 

Mr. Mark Hill

Director - Network
Planning and Implementation

WORLDSPAN, L.P.

Atlanta, Georgia 30339

 

Mark,

 

Please be advised that
the reduction of WORLDSPAN’s access requirements currently provided through
VTNS Tariff 12, Option 94 will require a refile of the existing option to
insure no financial penalties occur. AT&T will provide within 45 days an
alternate proposal for Option 94 which maintains current discount levels and
equivalent term with a reduction in commitment equal to the current WORLDSPAN
access design. Upon acceptance of this proposal for modifications to Option 94,
AT&T will implement the necessary changes to the existing tariff filing.

 

	
   

  	
  Concurred:

  
	
   

  	
   

  
	
   

  	
   

  
	
  /s/ Ron Morrison

  	
   

  	
  /s/ Larry Ewing

  	
   

  
	
   

  	
   

  
	
   

  	
   

  
	
  Ron Morrison

  	
  Larry Ewing

  
	
  Global Account Manager

  	
  District Manager -
  Offer Development 

  
	
  AT&T

  	
  AT&T

  
	
   

  
	
   

  
	
   

  
	
  cc:

  	
  C. Scollon

  
	
   

  	
  D. Clarkson

  
					

 

19

 

AMENDMENT NO. 1

TO

AT&T INTERSPAN® DATA COMMUNICATIONS SERVICES AGREEMENT

 

AT&T Corp.
(“AT&T”) and WorldSpan LP (“Customer”) have entered into an AT&T InterSpan®
Data Communications Services Agreement (“Agreement”) with an effective date of
February 1, 1996.

 

AT&T and Customer
hereby agree to amend the Agreement as follows:

 

1.                                       Page
2-2, Appendix 2, FRS Pricing shall be deleted in its entirety and replaced with
revised Page 2-2. The revision changes the “Hawaii Port Additional Monthly
Charges”.

 

2.                                       Pages
2-5, 2-6 and 2-7, Appendix 2, FRS Pricing shall be deleted in their entirety
and replaced with Revised Pages 2-5, 2-6 and 2-7 attached hereto.

 

This Amendment No. 1 is
effective when signed by AT&T after signature by Customer. This Amendment
No. 1 shall be incorporated in and shall constitute a part of the Agreement, as
if fully set forth therein. In all other respects, the Agreement shall remain
changed.

 

	
  WORLDSPAN LP

  	
  AT&T CORP.

  
	
   

  	
   

  
	
  By:

  	
    /s/ Mike
  Dibernardo 

  	
   

  	
  By:

  	
    /s/ C.E.
  Fields

  	
   

  
	
  (Authorized
  Signature)

  	
  (Authorized
  Signature)

  
	
   

  	
   

  
	
  Mike Dibernardo 

  	
   

  	
  C.E. Fields 

  	
   

  
	
  (Typed
  Name)

  	
  (Typed
  Name)

  
	
   

  	
   

  
	
  Vice President,
  Technical Operations 

  	
   

  	
  Vice President,
  Strategy and Marketing Srvcs 

  	
   

  
	
  (Title)

  	
  (Title)

  
	
   

  	
   

  
	
  27 February 1997 

  	
   

  	
  24 March 1997 

  	
   

  
	
  (Date)

  	
  (Date)

  

 

20

 

AT&T InterSpan® Frame Relay
Service Attachment

Revised Appendix 2

 

FRS Pricing

 

Paragraph 9.L. (Tariffing), or any other provision of this
Agreement that allows Customer to discontinue an affected Service without
liability; (ii) pursuant to Paragraph 8.B. (Remedies for AT&T infringement
of Third Party Rights) of this Agreement; or (iii) as part of Customer’s
migration of that location to another AT&T data service.

 

Ports

 

	
  Port

  Rate

  (Kbps)

  	
   

  	
  Port

  Monthly

  Charge

  	
   

  	
  Hawaii
  Port

  Additional

  Monthly

  Charges”

  	
   

  	
  Puerto
  Rico/Virgin

  Islands Port

  Additional Monthly

  Charge *

  	
   

  	
  Port

  Installation

  Charge

  	
   

  	
  Port
  Change

  Charge

  	
   

  	
  Port
  Deletion

  Charge

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  273.00

  	
   

  	
  $

  	
  550.00

  	
   

  	
  $

  	
  550.00

  	
   

  	
  $

  	
  375.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  375.00 (waived)

  	
   

  
	
  128

  	
   

  	
  $

  	
  560.00

  	
   

  	
  $

  	
  1,115.00

  	
   

  	
  $

  	
  1,115.00

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  
	
  256

  	
   

  	
  $

  	
  832.00

  	
   

  	
  $

  	
  1,655.00

  	
   

  	
  $

  	
  1,655.00

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  
	
  384

  	
   

  	
  $

  	
  1,119.00

  	
   

  	
  $

  	
  2,240.00

  	
   

  	
  $

  	
  2,240.00

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  
	
  512

  	
   

  	
  $

  	
  1,378.00

  	
   

  	
  $

  	
  2,750.00

  	
   

  	
  $

  	
  2,750.00

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,665.00

  	
   

  	
  $

  	
  3,340.00

  	
   

  	
  $

  	
  3340.00

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  
	
  1024

  	
   

  	
  $

  	
  1,959.00

  	
   

  	
  $

  	
  3,920.00

  	
   

  	
  $

  	
  3,920.00

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  
	
  1544

  	
   

  	
  $

  	
  2468.00

  	
   

  	
  $

  	
  4.950.00

  	
   

  	
  $

  	
  4,950.00

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  	
  $

  	
  100.00 (waived)

  	
   

  	
  $

  	
  750.00 (waived)

  	
   

  

 

*                                         These
charges are in addition to Port Monthly Charges. For example, the Monthly
Charge for a 56/64 Kbps Puerto Rico Port would be $823.00 (a Port Monthly
Charge of $273.00, plus a Puerto Rico Port Additional Monthly Charge of
$550.00).

 

**                                  The
Port Change Charge is a one-time, non-recurring charge for increasing or
decreasing a Port speed.

 

***                           The
Port Deletion Charge is waived for any Port that remains in place for at least
twelve (12) months. If a Port does not remain in place for twelve (12) months,
AT&T may charge Customer the Port Deletion Charge, provided that AT&T
may not charge Customer the Port Deletion Charge if the Port is deleted prior
to the end of the twelfth (12th) month (i) due to Customer’s termination of
this Agreement pursuant to Paragraph 3.B. (Termination by Customer), Paragraph
9.L (Tariffing) or any other provision of this Agreement that that allows
Customer to discontinue an affected Service without liability; (ii) pursuant to
Paragraph 8.B. (Remedies for AT&T

 

21

 

PVCs (One-Way to Canada)

One-Way PVCs to Canada
require the purchase of a Canada to U.S. PVC to enable full duplex
connectivity.

 

	
  PVC CIR

  KBPS

  	
   

  	
  Canada

  One-Way Half

  Channel

  PVC

  Monthly

  Charge

  	
   

  	
  Canada

  Two-Way

  Half Channel

  PVC

  Monthly

  Charge

  	
   

  	
  PVC
  Installation

  Charge

  	
   

  	
  PVC

  Change

  Charge*

  	
   

  	
  PVC

  Deletion

  Charge**

  	
   

  
	
  4

  	
   

  	
  $

  	
  24.00

  	
   

  	
  $

  	
  47.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  8

  	
   

  	
  $

  	
  35.00

  	
   

  	
  $

  	
  70.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  16

  	
   

  	
  $

  	
  47.00

  	
   

  	
  $

  	
  93.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  32

  	
   

  	
  $

  	
  71.00

  	
   

  	
  $

  	
  140.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  48

  	
   

  	
  $

  	
  94.00

  	
   

  	
  $

  	
  186.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  117.00

  	
   

  	
  $

  	
  233.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  128

  	
   

  	
  $

  	
  233.00

  	
   

  	
  $

  	
  465.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  192

  	
   

  	
  $

  	
  350.00

  	
   

  	
  $

  	
  698.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  256

  	
   

  	
  $

  	
  466.00

  	
   

  	
  $

  	
  930.00

  	
   

  	
  $

  	
  56,25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  320

  	
   

  	
  $

  	
  582.00

  	
   

  	
  $

  	
  1,163.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  384

  	
   

  	
  $

  	
  698.00

  	
   

  	
  $

  	
  1,395.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.2S(Waived)

  	
   

  
	
  448

  	
   

  	
  $

  	
  815.00

  	
   

  	
  $

  	
  1,628.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  512

  	
   

  	
  $

  	
  931.00

  	
   

  	
  $

  	
  1,860.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  576

  	
   

  	
  $

  	
  1,046.00

  	
   

  	
  $

  	
  2,093.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  640

  	
   

  	
  $

  	
  1,163.00

  	
   

  	
  $

  	
  2,325.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  704

  	
   

  	
  $

  	
  1,280.00

  	
   

  	
  $

  	
  2,558.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,396.00

  	
   

  	
  $

  	
  2,790.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  832

  	
   

  	
  $

  	
  1,512.00

  	
   

  	
  $

  	
  3,023.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  896

  	
   

  	
  $

  	
  1,628.00

  	
   

  	
  $

  	
  3,255.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  960

  	
   

  	
  $

  	
  1,745.00

  	
   

  	
  $

  	
  3,488.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  
	
  1024

  	
   

  	
  $

  	
  1,861.00

  	
   

  	
  $

  	
  3,720.00

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  	
  $

  	
  35.00(Waived)

  	
   

  	
  $

  	
  56.25(Waived)

  	
   

  

 

*                                         The
PVC Change Charge is a one-time, non-recurring charge for increasing or
decreasing a PVC CIR.

 

**                                  The
PVC Deletion Charge is waived for any PVC that remains in place for at least
twelve (12) months. If a PVC does not remain in place for twelve (12) months,
AT&T may charge Customer the PVC Deletion Charge, provided that AT&T
may not charge Customer the PVC Deletion Charge if the PVC is deleted prior to
the end of the twelfth (12th) month (i) due to Customer’s termination of this
Agreement pursuant to Paragraph 3.B. (Termination by Customer), Paragraph 9.L.
(Tariffing) or any other provision of this Agreement that that allows Customer
to discontinue an affected Service without liability; (ii) pursuant to
Paragraph 8.B. (Remedies for AT&T Infringement of Third Party Rights) of
this Agreement: or (iii) as part of Customer’s migration of that location to
another AT&T Data service.

 

22

 

U.S. Global Port Pricing Schedule *

 

	
  Port Rate

  (Kbps)

  	
   

  	
  U.S.
  Global Port Monthly

  Charge

  	
   

  	
  U.S.
  Global Port Installation

  Charge

  	
   

  	
  U.S.
  Global Port Change

  Charge

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  1,395.00

  	
   

  	
  $

  	
  800.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  128

  	
   

  	
  $

  	
  2,620.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  192

  	
   

  	
  $

  	
  3,135.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  256

  	
   

  	
  $

  	
  3,645.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  320

  	
   

  	
  $

  	
  4,110.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  384

  	
   

  	
  $

  	
  4,575.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  448

  	
   

  	
  $

  	
  5,217.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  512

  	
   

  	
  $

  	
  5,860.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  576

  	
   

  	
  $

  	
  6,010.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  640

  	
   

  	
  $

  	
  6,165.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  704

  	
   

  	
  $

  	
  6,320.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  768

  	
   

  	
  $

  	
  6,475.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  1024

  	
   

  	
  $

  	
  7,700.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  1544

  	
   

  	
  $

  	
  8,035.00

  	
   

  	
  $

  	
  1,000.00  (waived)

  	
   

  	
  $

  	
  100.00

  	
   

  

 

*    A
Global Port is required to connect to Global PVCs.

 

**   Customer
can request to increase or decrease a port speed, or change a Domestic Port to
a Global Port or a Global Port to a Domestic Port, at any time after the
service date for that Port. A Port Change Charge will apply for each change.

 

A change of the physical
location of a Customers Premises that requires a change to an existing Port
connection, is considered to be a discontinuance and re-installation of the
Ports involved.

 

U.S. Global PVC Pricing Schedule *

 

	
  PVC

  CIR

  (kbps)

  	
   

  	
  Global
  One-Way

  Half Channel PVC

  Monthly Charge

  	
   

  	
  Global
  Two-Way

  Half Channel PVC

  Monthly Charge

  	
   

  	
  Global
  Half

  Channel PVC

  Installation Charge

  	
   

  	
  Global
  Half

  Channel PVC CIR

  Change Charge **

  	
   

  
	
  4

  	
   

  	
  $

  	
  27.00

  	
   

  	
  $

  	
  52.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  8

  	
   

  	
  $

  	
  53.00

  	
   

  	
  $

  	
  104.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  16

  	
   

  	
  $

  	
  106.00

  	
   

  	
  $

  	
  210.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  32

  	
   

  	
  $

  	
  210.00

  	
   

  	
  $

  	
  419.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  48

  	
   

  	
  $

  	
  315.00

  	
   

  	
  $

  	
  629.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  419.00

  	
   

  	
  $

  	
  837.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  128

  	
   

  	
  $

  	
  838.00

  	
   

  	
  $

  	
  1,674.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  192

  	
   

  	
  $

  	
  1,256.00

  	
   

  	
  $

  	
  2,511.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  256

  	
   

  	
  $

  	
  1,675.00

  	
   

  	
  $

  	
  3,348.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  320

  	
   

  	
  $

  	
  2,093.00

  	
   

  	
  $

  	
  4,185.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  384

  	
   

  	
  $

  	
  2,512.00

  	
   

  	
  $

  	
  5,022.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  448

  	
   

  	
  $

  	
  2,930.00

  	
   

  	
  $

  	
  5,859.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  512

  	
   

  	
  $

  	
  3.349.00

  	
   

  	
  $

  	
  6,696.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  576

  	
   

  	
  $

  	
  3,767.00

  	
   

  	
  $

  	
  7,533.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  640

  	
   

  	
  $

  	
  4,186.00

  	
   

  	
  $

  	
  8,370.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  704

  	
   

  	
  $

  	
  4,604.00

  	
   

  	
  $

  	
  9,207.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  768

  	
   

  	
  $

  	
  5,023.00

  	
   

  	
  $

  	
  10,044.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  832

  	
   

  	
  $

  	
  5,441.00

  	
   

  	
  $

  	
  10,881.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  896

  	
   

  	
  $

  	
  5,860.00

  	
   

  	
  $

  	
  11,718.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  960

  	
   

  	
  $

  	
  6,278.00

  	
   

  	
  $

  	
  12,555.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1024

  	
   

  	
  $

  	
  6,697.00

  	
   

  	
  $

  	
  13,392.00

  	
   

  	
  $

  	
  25.00  (WAIVED)

  	
   

  	
  $

  	
  25.00

  	
   

  

 

23

 

*                                         A
Global PVC is a logical connection to an international location. A Global
Two-Way half channel PVC connects to a Two-Way half channel PVC furnished by a
foreign company or administration to provide full Two-Way connectivity. A
Global one-way half channel PVC connects to a one-way half channel PVC
furnished by a foreign company or administration to provide uni-directional
connectivity. A Global PVC can only be connected to a Global Port.

 

**                                  Customer
can request to increase or decrease a Global PVC CIR at any time after the
service date for that Global PVC. A Global PVC CIR Change Charge will apply for
each change to a PVC CIR.

 

A change at the physical
location of the Customers Premises that requires a change to an existing Port
connection results in the discontinuance and re-installation of the Global PVCs
involved.

 

24

 

Customer Network Management Services

 

During the Service Period
(including any extension thereto in accordance with the provisions of this
Attachment), Customer may order CNMS at the following Base Prices:

 

	
  CNMS

  

 

	
  Service Option

  	
   

  	
  Monthly Charge per Port*

  	
   

  
	
  Advanced Reports

  	
   

  	
  $

  	
  5.00

  	
   

  
	
  SNMP

  	
   

  	
  $

  	
  5.00

  	
   

  

 

*                                         If
Customer orders CNMS, all Ports and Access Ports will be covered.

 

Dial Access*

 

During the Service Period
(including any extension thereto in accordance with the provisions of this
Attachment), Customer may order Dial Access Service for its network at the
following Base Prices:

 

Dial Access (DA)

 

	
  Service Option

  	
   

  	
  DA Rate
  Per

  Minute of

  Usage**

  	
   

  	
  DA Gateway

  Monthly Charge

  	
   

  	
  DA Gateway

  Installation Charge

  	
   

  	
  DA

  PVC

  CIR

  	
   

  
	
  Basic
  Option/Telnet Only (less than 20 users)

  	
   

  	
  $

  	
  0.18

  	
   

  	
  $

  	
  0.00

  	
   

  	
  $

  	
  0.00

  	
   

  	
  56

  	
   

  
	
  High
  Usage Option/Telnet Only

  (greater than 20 users)

  	
   

  	
  $

  	
  0.15

  	
   

  	
  $

  	
  395.00

  	
   

  	
  $

  	
  1000.00

  	
  per gateway

  	
  56

  	
   

  
	
  High
  Usage Option/Telnet + SLIP (greater than 20 users)

  	
   

  	
  $

  	
  0.15

  	
   

  	
  $

  	
  495.00

  	
   

  	
  $

  	
  1000.00

  	
   per gateway

  	
  56

  	
   

  

 

*                                         As
an integral part of FRS all customers are provided with the Basic Option/Telnet
Only Service Option for Dial Access.

 

**                                  If
Customer has in effect an InterSpan® Information Access Service
(“IAS”) Agreement or IAS Attachment to this Agreement the Rate Per Minute of
Usage shall be the same as the Rate per Minute of Usage under the IAS Agreement
or IAS Attachment to this Agreement. Payments for minutes of usage of Dial
Access services under this Attachment and under an IAS Agreement of an IAS
Attachment to this Agreement shall count towards no more than 12.5% of the
Customers Minimum Annual Revenue Commitment under this Attachment.

 

25

 

AMENDMENT NO. 2

TO

AT&T INTERSPAN® DATA COMMUNICATIONS SERVICES AGREEMENT

 

AT&T Corp.
(“AT&T”) and WORLDSPAN, LP (“Customer”) have entered into an AT&T
InterSpan® Data Communications Services Agreement (“Agreement”) with an
effective date of February 1, 1996.

 

AT&T and Customer
hereby agree to amend the InterSpan Information Access Service Attachment to
the Agreement as follows:

 

1.                                       Delete
Pages 2 and 3, Appendix 2 “IAS Pricing and Configuration Sheets” in its
entirety and replace with a new Appendix 1 “IAS Description” attached hereto.

 

2.                                       Delete
Page 2-1, Appendix 2 “IAS Pricing and Additional Terms and Conditions” in its
entirety and replace with a new Appendix 2 “IAS Pricing and Configuration
Sheets” attached hereto.

 

This Amendment No. 2 is
effective when signed by AT&T after signature by Customer. This Amendment
No. 2 shall be incorporated in and shall constitute a part of the Agreement, as
if fully set forth therein. In all other respects, the Agreement shall remain
unchanged.

 

	
  WORLDSPAN, LP

  	
  AT&T Corp.

  
	
   

  	
   

  
	
   

  	
   

  
	
  By:

  	
    /s/ Mike
  Dibernardo

  	
   

  	
  By:

  	
    /s/ C.E.
  Fields

  	
   

  
	
  (Authorized
  Signature)

  	
  (Authorized Signature)

  
	
   

  	
   

  
	
  Mike Dibernardo

  	
   

  	
  C.E. Fields

  	
   

  
	
  (Typed
  Name)

  	
  (Typed Name)

  
	
   

  	
   

  
	
  Vice President,
  Technial Operations

  	
   

  	
  Vice President Strategy
  & Marketing Srvcs

  	
   

  
	
  (Title)

  	
  (Title)

  
	
   

  	
   

  
	
  27 February 1997

  	
   

  	
  24 March, 1997

  	
   

  
	
  (Date)

  	
  (Date)

  

 

 

26

 

AT&T INTERSPAN® Information
Access Service Attachment

Appendix 1

IAS Description

 

AT&T InterSpan®
Information Access Service (“IAS”) is a public protocol conversion and data
transmission dial up service that connects U.S. callers to Customer’s host data
bases via a Local Dial toll-free seven-digit telephone number (950-1ATT**), OR
800 telephone number that is shared by all IAS customers. IAS currently
supports V.32 AND V.34 access, which provides for on-premise protocol
conversion to asynchronous, X.25, LAN TCP/IP or SDLC environments if required
by Customer’s application and provides X.75 egress to other U.S. and
international packet switched public data networks.

 

IAS further supports
Customer applications with holding times of at least 30 seconds per call.
AT&T reserves the right to charge Customer a higher Rate per Minute if IAS
usage if call duration falls below 30 seconds for a substantial percentage of
Customer’s call, provided that AT&T cannot increase the Rate per Minute of
IAS usage if the reason for Customer’s failure to meet the 30 second minimum
holding time is caused by a failure of the IAS to perform properly or the
inability of Customer to sustain its connections using IAS. AT&T will
provide Customer one hundred and twenty (120) days’ advance written notice prior
to initiating such charge.

 

AT&T shall provide
Customer at Least sixty (60) days’ prior notice of the implementation of Local
Access in an area in which such service was previously unavailable. AT&T
reserves the right to charge Customer an additional fee for 800 Access calls
made in those LATAs where 950 Access is available when a substantial percentage
of Customer’s calls made within such LATA use 800 Access. AT&T shall
provide Customer one hundred and twenty (120) days’ advance written prior
notice to initiating such additional charge.

 

The network is monitored,
maintained and administered twenty-four hours a day, seven days a week by an
IAS Technical Service Center. The center is accessible via a toll-free 800
number.

 

Optional Features - No Additional Charges

Network Menu Display

Network menus can be
provided when multiple host connections/applications are required. Connection
to host is provided through host mnemonic displayed on network menu.

Password Management

On-line password changing
option per user ID (950 access required).

Automatic Time Out

User session inactivity
timer,

Call Redirection

In the event of a host
port failure, the IAS Network will re-route the call to another host.

Customer System Administration
Capabilities/Super User Access

Allows for real time
changes to be made to Customers environment.

Customer can directly
add/delete end users, change end user facility options such as parameters,
passwords, and change menus.

Batch File Provisioning

Allows the registration
of a large number of end users for IAS IDs and passwords using batch file
transfer.

 

27

 

Host Usage Data Billing

Billing options which
show a list of calls for each host made by each login.

AT&T Mail/EasyLink Services
Connectivity

AT&T Mail/EasyLink   connectivity is included as a standard part
of IAS.

All EasyLink service
charges are additional.

 

Optional Features - Additional Charges

 

SecurID®

Users are supplied with a
card which generates a random number which must be entered with password for
access.

International 800 Service

AT&T will provision
International 800 trunk groups to allow Customer’s International 800 calls to
be routed to an existing IAS to 800 transport facility. Customer acquires
International 800 number/trunk group separately. Data integrity, speed of
access and overall performance may be reduced.

Individual End User Billing

Billing option which
facilitates direct AT&T to end user billing.

Customized Billing

Hierarchical levels of
billing for cost tracking/management; billing via paper, or magnetic tape;
monthly aggregate usage bill sent to host customer can include itemization of
usage by user ID.

Host Dial Back-Up (“DBU”)

DBU is an enhanced
service which provides a dial-up connection in the event of a failure of a
dedicated digital access connection into the packet switch. The dedicated
access protected by DBU includes the connection between Customer’s premises and
the packet switch site. Customer must provide (1) a dial line at Customer’s
premises, and (2) a 3600 series modem with DBU capability. Toll charges, if
any, associated with Customer’s dial line will appear on Customer’s Local
Exchange Company (“LEC”) bill and are Customer’s responsibility.

International and/or Domestic
Connectivity to Other Public X.25 Networks

Provides X.75 egress to
other U.S. and international packet switched public data networks.

Host Connectivity Option

Extends the boundary of
IAS out onto Customer’s premises by providing customer premises equipment
(CPE), on site maintenance and the associated remote monitoring of the physical
equipment. Supported protocols are: SDLC, Asynchronous, and, X.25
Concentration. The equipment Will be monitored by the IAS Technical Service
Center (TSC), seven days a week, twenty-four hours a day. Maintenance options
include: 8 hours/day-5 business days/week, 8 hours/day-7 days/week, 24
hours/day-7 days/week.

 

*                 SecurID®
is a Registered Trademark of Security Dynamics incorporated.

**          Use of the 950-1ATT Access is not
available with V.34 or High Speed Egress Ports.

 

28

 

AT&T InterSpan® Information
Access Service Attachment

Appendix 2

IAS Pricing and Configuration Sheets

 

	
  Access Type

  	
   

  	
  Usage Rate
  per Minute*

  	
   

  	
  Minimum
  Annual Commitment

  	
   

  	
  Total

  	
   

  
	
  Local Dial

  	
   

  	
  $

  	
  0.025

  	
   

  	
  Minutes of Usage

  	
   

  	
  minutes per year
  none

  	
   

  
	
  950

  	
   

  	
  $

  	
  0.07

  	
   

  	
   

  	
   

  
	
  800

  	
   

  	
  $

  	
  0.093

  	
   

  	
  MAC Start Date:

  	
   

  	
   

  	
   

  

 

	
  Optional

  Feature

  	
   

  	
  Check (X)

  for all that

  apply**

  	
   

  	
  Unit Non-

  Recurring

  Charges

  	
   

  	
  Unit
  Monthly

  Recurring

  Charges

  	
   

  	
  Optional

  Feature

  	
   

  	
  Check (X)
  for

  all that

  apply**

  	
   

  	
  Unit

  Non-

  Recurring

  Charges

  	
   

  	
  Unit
  Monthly

  Recurring

  Charges

  	
   

  
	
  Individual
  End User Billing

  	
   

  	
  X

  	
   

  	
  N/A

  	
   

  	
  $

  	
  20.00

  	
   

  	
  Host Dial Back-Up

  	
   

  	
   

  	
   

  	
  $

  	
  500.00

  	
   

  	
  $

  	
  250.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (per bill)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (per location)

  	
   

  	
   

  	
  (per location)

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Customized
  Billing -Magnetic Tape

  	
   

  	
   

  	
   

  	
  N/A

  	
   

  	
  $

  	
  150.00

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Int’l
  800 Service Connectivity

  	
   

  	
   

  	
   

  	
  $

  	
  500.00

  (per trunk
  group)

  	
   

  	
  N/A

  	
   

  	
  International and/or Domestic Connectivity to Other Public
  X.25 Networks - X.75 Gateway Services

  	
   

  	
   

  	
   

  	
  $

  	
  270.00

  (per gateway)

  	
   

  	
  $ 0.16 per
  minute usage rate  + Tariff 4 rate

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  SecurID
  - Card

  	
   

  	
   

  	
   

  	
  $

  	
  120.00

  	
   

  	
  $

  	
  3.00

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
  (per card)

  	
   

  	
  monthly
  (per card)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
																					

 

AT&T Provided Customer Premises Equipment (CPE)

 

	
  Type/Model#

  	
   

  	
  Quantity

  	
   

  	
  Unit

  Non-Recurring

  Charges

  (Installation)

  	
   

  	
  Unit
  Monthly

  Recurring

  Charges

  	
   

  	
  Maintenance

  Option***

  	
   

  
	
  3610
  DSU

  	
   

  	
  1

  	
   

  	
  (waived)

  	
   

  	
  $

  	
  95.00

  	
   

  	
  24x7

  	
   

  
	
  ACP50-386
  /22 port X.25 Concentrator

  	
   

  	
  1

  	
   

  	
  (waived)

  	
   

  	
  $

  	
  375.00

  	
   

  	
  24x7

  	
   

  
	
  RPAD2

  	
   

  	
  1

  	
   

  	
  (waived)

  	
   

  	
  $

  	
  1150.00

  	
   

  	
  24x7

  	
   

  

 

***    MAINTENANCE
OPTIONS:  8X5 - 8:00 a.m. - 5:00 p.m., M-F; 8X7
- 8.00 a.m. - 5:00 p.m., M-Su; 24X7 -24 hours per day, M-Su

 

29

 

IAS-HOST Connectivity Option Charges

 

	
  Port Speed

  (Kbps)

  	
   

  	
  Quantity

  	
   

  	
  Unit
  Non-Recurring

  Charges

  (Installation)

  	
   

  	
  Unit
  Monthly Recurring

  Charges

  	
   

  
	
  56

  	
   

  	
  To be Determined

  	
   

  	
  $

  	
  500.00 (Waived)

  	
   

  	
  $

  	
  650.00

  	
   

  
	
  128

  	
   

  	
  To be Determined

  	
   

  	
  $

  	
  500.00 (Waived)

  	
   

  	
  $

  	
  1,300.00

  	
   

  
	
  256
  (High Speed)

  	
   

  	
  To be Determined

  	
   

  	
  $

  	
  500.00 (Waived)

  	
   

  	
  $

  	
  1,800.00

  	
   

  
	
  384

  	
   

  	
  To be Determined

  	
   

  	
  $

  	
  500.00 (Waived)

  	
   

  	
  $

  	
  2,300.00

  	
   

  

 

All Monthly and
Installation Circuit Charges are the responsibility of Customer.

 

The prices shown in this
Attachment are guaranteed for the Service Period only.  Thereafter, AT&T may amend the prices
from time to time provided that AT&T gives Customer at least sixty (60)
days’ prior written notice.

 

30

 

AMENDMENT NO. 3

TO

AT&T INTERSPAN® DATA COMMUNICATIONS SERVICES AGREEMENT

 

AT&T Corp.
(“AT&T”) and WorldSpan LP (“Customer”) have entered into an AT&T InterSpan®
Data Communications Services Agreement (“Agreement”) with an effective date of
February 1, 1996.

 

AT&T and Customer
hereby agree to amend the Agreement as follows:

 

1.                                       The
AT&T InterSpan Frame Relay Service Attachment, Appendix 2, the 1st
Paragraph of the “Pricing Schedules” on Page 2-1 shall be replaced with the
following:

 

“During the Service
Period (including any extension thereto in accordance with the provisions of
this Attachment), the following Base Prices for all the Customer’s United
States, Hawaii, Puerto Rico and U.S. Virgin Islands locations, U.S.
half-channel PVCs to Alaska and one-way PVCs to Canada, will apply. Access
Ports are available only within the forty eight (48) states of the Continental
United States and the District of Columbia.”

 

2.                                       Add
the following Table to Appendix 2 of the AT&T InterSpan Frame Relay Service
Attachment.

 

Two-Way Half Channel PVCs to Alaska

 

During the Service
Period, the following Charges for all Customer’s Contiguous United States
locations will apply. An Alaska PVC is a logical connection to an Alaska
location. An Alaska PVC is a two-way half channel PVC that connects to a
two-way half channel PVC furnished by another Carrier or administration in
Alaska to provide full two-way connectivity. An Alaska PVC can be connected to
a Global or a Domestic Port.

 

	
  PVC

  CIR

  kbps

  	
   

  	
  Two-Way
  PVC

  Monthly

  Charge

  	
   

  	
  PVC CIR

  Change

  Charge *

  	
   

  	
  PVC

  Installation

  Charge

  	
   

  	
  PVC

  Deletion

  Charge

  	
   

  
	
  4

  	
   

  	
  $

  	
  66.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  8

  	
   

  	
  $

  	
  90.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  16

  	
   

  	
  $

  	
  164.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  32

  	
   

  	
  $

  	
  329.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  48

  	
   

  	
  $

  	
  491.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  574.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  128

  	
   

  	
  $

  	
  630.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  192

  	
   

  	
  $

  	
  639.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  256

  	
   

  	
  $

  	
  656.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  320

  	
   

  	
  $

  	
  820.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  384

  	
   

  	
  $

  	
  846.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  448

  	
   

  	
  $

  	
  988.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  2500 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  512

  	
   

  	
  $

  	
  1,129.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  576

  	
   

  	
  $

  	
  1,269.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  640

  	
   

  	
  $

  	
  1,411.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  704

  	
   

  	
  $

  	
  1,552.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,693.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  832

  	
   

  	
  $

  	
  1,834.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  896

  	
   

  	
  $

  	
  1,975.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  960

  	
   

  	
  $

  	
  2,117.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
	
  1024

  	
   

  	
  $

  	
  2258.00

  	
   

  	
  $

  	
  25.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  

 

31

 

*                                         The
PVC Change Charge is a one-time, non-recurring charge for increasing or
decreasing a PVC CIR.

 

**                                  The
PVC Deletion Charge is waived for any PVC that remains in place for at least
twelve (12) months. If a PVC does not remain in place for twelve (12) months,
AT&T may charge Customer the PVC Deletion Charge, provided that AT&T
may not charge Customer the PVC Deletion Charge if the PVC is deleted prior to
the end of the twelfth (12th) month (i) due to Customer’s termination of this
Agreement pursuant to Paragraph 3.B. (Termination by Customer), Paragraph 9.L.
(Tariffing) or any other provision of this Agreement that that allows Customer
to discontinue an affected Service without liability; (ii) pursuant to
Paragraph 8.B. (Remedies for AT&T Infringement of Third Party Rights) of
this Agreement; or (iii) as part of Customer’s migration of that location to
another AT&T Data service.

 

3.                                       For
the purposes of counting PVC to Alaska Monthly Charges towards the Covered
Charges under this Attachment, the InterSpan Frame Relay Service Attachment,
Appendix 2 “FRS Pricing”, Page 2-8, the 1st Paragraph of the Revenue
Discount Plan Section is hereby deleted in its entirety and replaced with the
following Paragraph:

 

“The following Revenue
Discount Plan is based on a Minimum Annual Revenue Commitment (MARC) by
Customer. Customer’s total undiscounted Port Monthly Charges, Access Port
Monthly Charges and PVC Monthly Charges (including ICO PVC Monthly Charges and
PVC to Alaska Monthly Charges), charges for CNMS, Dial Access Gateway Monthly
Charges (subject to the provisions of footnote ** under the Dial Access Section
above), and charges for related incidental non-tariffed services and for
related non-tariffed data transport services, but not for equipment charges
(collectively “Related Charges”), which Related Charges shall count towards no
more than 12.5% of the Customer’s Minimum Annual Revenue Commitment under this
Attachment (collectively “Covered Charges”, which are calculated at Base
Prices) are counted towards the MARC in each Contract Year. The MARC will take
effect on the Attachment Effective Date.”

 

This Amendment No. 3 is
effective when signed by AT&T after signature by Customer. This Amendment
No. 3 shall be incorporated in and shall constitute a part of the Agreement, as
if fully set forth therein. In all other respects, the Agreement shall remain
unchanged.

 

	
  WORLDSPAN, LP

  	
  AT&T Corp.

  
	
   

  	
   

  
	
   

  	
   

  
	
  By:

  	
    /s/ Mike
  Dibernardo

  	
   

  	
  By:

  	
    /s/ Sherry
  A. Cooper

  	
   

  
	
  (Authorized Signature)

  	
  (Authorized Signature)

  
	
   

  	
   

  
	
  Mike Dibernardo

  	
   

  	
  Sherry A. Cooper

  	
   

  
	
  (Typed or Printed Name)

  	
  (Typed or Printed Name)

  

 

32

 

	
   

  	
   

  
	
  Vice President -
  Technical Operations

  	
   

  	
  District Mgr.

  	
   

  
	
  (Title)

  	
  (Title)

  
	
   

  	
   

  
	
  June 24, 1998

  	
   

  	
  7/17/98

  	
   

  
	
  (Date)

  	
  (Date)

  

 

33

 

Amendment No. 4 to the Agreement
between AT&T Corp. and

WORLDSPAN, L.P. for AT&T InterSpan® Data Communications Services

Dated February 1, 1996, as Amended

 

 

	
   

  	
  Gerald J. Smit

  
	
   

  	
  Contract Manager

  
	
   

  	
  AT&T Corp.

  
	
   

  	
  Room 32B80

  
	
   

  	
  55 Corporate Drive

  
	
   

  	
  Bridgewater, NJ 08807-1265

  

 

34

 

AMENDMENT NO. 4

TO

AT&T INTERSPAN® DATA COMMUNICATIONS SERVICES AGREEMENT

 

AT&T Corp.
(“AT&T”) and WORLDSPAN, L.P. (“Customer”) have entered into an AT&T
InterSpan® Data Communications Services Agreement with an effective date of
February 1, 1996, Amendment 1, 2 and 3 (“Agreement”).

 

AT&T and Customer
hereby agree to amend this Agreement as follows:

 

1.                                       To
the AT&T InterSpan® Frame Relay Services Attachment, add an AT&T
Domestic Asynchronous Transfer Mode and AT&T Frame Relay/Asynchronous
Transfer Mode Interworking Pricing Appendix (“Appendix 4”) attached hereto.

 

2.                                       To
the AT&T InterSpan® Frame Relay Services Attachment, add an AT&T
International Asynchronous Transfer Mode Pricing Appendix (“Appendix 5”)
attached hereto.

 

3.                                       In
the AT&T InterSpan® Frame Relay Services Attachment Cover Sheet, delete the
entire introductory section before “1. Service Period” and replace it with:

 

This Attachment to the
AT&T InterSpan® Data Communications Services Agreement between Customer and
AT&T Corp. (“Agreement”) covers AT&T InterSpan® Frame RelayService
(“FRS”), AT&T Domestic Asynchronous Transfer Mode Service (“ATM”), AT&T
Frame Relay/Asynchronous Transfer Mode lnterworking Service (“FRS/ATM”), and
AT&T International Asynchronous Transfer Mode Service (“IATM”) and is an
integral part of the Agreement. This Attachment consists of:

•                  Cover
Sheet

•                  Appendix
1: FRS, ATM, FRS/ATM and IATM Description

•                  Appendix
2: FRS Pricing

•                  Appendix
3: FRS, ATM, FRS/ATM and IATM Additional Terms and Conditions

•                  Appendix
4: Domestic ATM and FRS/ATM Pricing

•                  Appendix
5: IATM Pricing

•                  Exhibit
IP/NMP (Implementation Plan and Network Management Services Plan)

•                  Exhibit
ND (Non-Disclosure Agreement for Consultants and other Third Parties)

 

4.                                       In
Section 1 of the AT&T InterSpan® Frame Relay Services Attachment Cover
Sheet, append the following:

 

D.                                    FRS/ATM
Interworking implementation Schedule

 

Customer agrees to begin
implementation of FRS/ATM Interworking Service promptly after AT&T
successfully demonstrates (via a non-lab trial) the capability to support 2000
FRS/ATM interworking PVCs per ATM Port. Subject to the availability of AT&T
facilities and AT&T’s ability to coordinate and complete installations in a
timely manner, Customer agrees to migrate at least fifty percent (50%) of that
portion of Customer’s network requirements under this Agreement that can
reasonably be met using FRS/ATM

 

35

 

Interworking Service (at
a minimum all PVCs carrying solely IP traffic) to such Service within
twelve(12) months after the first order is placed; and one hundred percent
(100%) of such portion within twenty-four (24) months after the first order is
placed.

 

5.                                       In
Section 1.A. of the AT&T InterSpan® Frame Relay Services Attachment Cover
Sheet, change the end of the Service Period from February 19, 2000 to February
19, 2003.

 

6.                                       In
Section 1.A. of the AT&T InterSpan® Frame Relay Services Attachment Cover
Sheet, change the date AT&T shall notify Customer of the pending expiration
of the Service Period from October 19, 1999 to October 19, 2002.

 

7.                                       In
Section 1.A. of the AT&T InterSpan® Frame Relay Services Attachment Cover
Sheet, change the date Customer may extend the Service Period for this
Attachment for one (1) year by notifying AT&T of its election from November
19, 1999 to November 19, 2002.

 

8.                                       In
Section 1.C. of the AT&T InterSpan® Frame Relay Services Attachment Cover
Sheet, delete the reference to February 19, 2000 and change it to February 19,
2003.

 

9.                                       In
Section 1.C. of the AT&T InterSpan® Frame Relay Services Attachment Cover
Sheet, delete the reference to February 19, 2001 and change it to February 19,
2004.

 

10.                                 Delete
Sub-section 1.B.(2). and Sections 2. through 4. of the AT&T InterSpan®
Frame Relay Services Attachment Appendix 1.

 

11.                                 In
Section 1.A. of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 1, incorporate the existing three paragraphs describing AT&T
InterSpan® Frame Relay Service into a new subsection under a new heading “1. Frame
Relay Service.”

 

12.                                 In
Section 1.A. of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 1, add the following subsection:

 

2.                                      Domestic
ATM

 

AT&T Asynchronous
Transfer Mode Service (“ATM”) is based on the asynchronous transfer mode
technology that includes value added options and features. Under this
Attachment, Domestic ATM Service is available only within the contiguous U.S.

 

Customer can access ATM
Service by terminating its access circuit(s) on a DS1 (1.5 Mbps), DS3 (45 Mbps)
or OC3 (155 Mbps) Port residing in an ATM Service Point-of-Presence. A 1.5, 45
or 155 Mbps Port Speed defines the maximum rate the Customer premises equipment
can transmit and receive data from the Customer premises to the ATM Service
network. Logical connectivity between two Customer Domestic ATM Ports will be
provided by symmetrical, full duplex ATM PVC characterized by its Committed
Information Rate (“CIR”).

 

The AT&T ATM service
supports the following ATM service classes:

 

36

 

Constant Bit Rate (“CBR”)
service; Variable Bit Rate - Non Real Time (“VBR - NRT”) Connection Oriented
Data service; and Unspecified Bit Rate (UBR) connections (UBR is for use with
ATM-SVCs connections only and not available for ATM-PVCs connections).

 

The ATM Variable Bit Rate
PVCs are ordered based on a Committed Information Rate (CIR) but may also be
described by their Sustained Cell Rate (SCR). The SCR = CIR /48 bytes per cell
x 8 bits per byte. Thus, Customer does not need to account for the 5-byte per
cell ATM header when choosing a CIR.

 

The ATM Constant Bit Rate
PVCs are ordered based on a Committed Information Rate (CIR) but may also be
described by their Peak Cell Rate (PCR). The PCR = CIR /47 bytes per cell x 8
bits per byte.

 

Included as part of the
service is AT&Ts operation and maintenance of the ATM service network seven
days a week, twenty-four hours a day. An AT&T HSS Implementation Manager
will be available to handle Customer inquiries and requests during
implementation.

 

13.                                 In
Section l.A. of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 1, add the following subsection:

 

3.                                      FRS/ATM
Interworking

 

AT&T Frame Relay/Asynchronous
Transfer Mode Interworking Service (“FRS/ATM”) is based on FRS/ATM Interworking
technologies that include value added options and features. Under this
Attachment, FRS/ATM Interworking Service is available only within the
contiguous U.S.

 

Customer can access
FRS/ATM Interworking Service by terminating its FRS/ATM Interworking PVCs on a
DS1 (1.5 Mbps), DS3 (45 Mbps) or OC3 (155 Mbps) Port residing on an AT&T
ATM Point of Presence (“ATM POP”). A 1.5, 45 or a 155 Mbps Port Speed defines the
maximum rate the Customer premises equipment can transmit and receive data from
the Customer premises to the FRS/ATM Interworking Service network. Logical
connectivity between Customer’s FRS/ATM Interworking Port and ATM Ports will be
provided by symmetrical, full duplex FRS/ATM Interworking PVC characterized by
its Committed Information Rate (“CIR”).

 

The AT&T FRS/ATM
Interworking service supports Variable Bit Rate - Non Real Time (“VBR - NRT”)
Connection Oriented Data service.

 

Included as part of the
service is AT&T’s operation and maintenance of the FRS/ATM Interworking
service network seven days a week, twenty-four hours a day. An AT&T HSS
Implementation Manager will be available to handle Customer inquiries and
requests during implementation.

 

14.                                 In
Section l.A. of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 1, add the following subsection:

 

37

 

4.                                      International
ATM

 

AT&T International
Asynchronous Transfer Mode (“IATM’) Service (“Service”) is a communication
networking service used to transfer information using cell relay technology.
AT&T IATM Service is available from the United States to Canada, Japan,
Singapore and Europe.

 

AT&T IATM-Canada. Japan and
Singapore

 

AT&T IATM Service to
Canada, Japan and Singapore is a “half channel” service furnished by AT&T,
in conjunction with corresponding half channel services furnished by foreign
carriers in each country. Under this Attachment AT&T provides the global
port(s) in the US and bi-directional Permanent Virtual Circuits (“PVCs”)
between the U.S. global port(s) and foreign ports. This service requires the
customer to obtain ports and PVCs from the foreign carrier to enable full
duplex connectivity. The foreign carrier furnishes the ports, PVCs and related
services and equipment in its country under its contract or tariff. AT&T
will provide reasonable assistance to Customer in communicating with the
foreign carriers about ordering, provisioning and maintaining the services
provided by the foreign carriers to Customer.

 

AT&T IATM-Europe

 

AT&T IATM-Europe
Service is an end-to-end service between the contiguous United States and the
following countries in Europe: the United Kingdom, Germany, Belgium,
Netherlands and France. In conjunction with this end-to-end service, AT&T
also arranges for pan-European service among such countries within Europe.

 

IATM-Europe (IATM-E)
service is a seamless offer in which AT&T provides the International ATM
port, US-Europe PVC, Intra-Europe PVC, port in Europe and access in Europe.
AT&T offers a single point of contact for ordering, provisioning,
maintenance and billing for the IATM-E service.

 

Maintenance

 

The above AT&T IATM
Services to Canada, Japan, Singapore and Europe include operation and
maintenance of the ATM service network seven days a week, twenty-four hours a
day. An AT&T implementation Manager is available to handle Customer
inquiries and requests during implementation.

 

Access Circuits

 

Customer can access
International ATM Service by terminating its access circuit(s) on a DS1 (1.5
Mbps) and DS3 (45 Mbps) Port residing in an ATM Service Point-of-Presence. A
1.5 and 45 Mbps Port Speed defines the maximum rate the Customer premises
equipment can transmit and receive data from the Customer premises to the ATM
Service network. Logical connectivity between two Customer Ports will be
provided by symmetrical, full duplex PVC characterized by its Committed
Information Rate (“CIR”).

 

38

 

Service Classes

 

The International ATM
service supports the following ATM service classes: Class “A”: or Constant Bit
Rate (“CBR”) and Class “C” or Variable Bit Rate- Non Real Time (“VBR - NRT”).

 

The ATM Class “A” CBR
PVCs are ordered based on a Committed Information Rate (CIR) but may also be
described by their Peak Cell Rate (PCR). The PCR = CIR / 47 bytes per cell x 8
bits per byte.

 

The ATM VBR NRT PVCs are
ordered based on a CIR but may also be described by their Sustained Cell Rate
(SCR). The SCR = CIR /48 bytes per cell x 8 bits per byte. Thus, Customer does
not need to account for the 5-byte per cell ATM header when choosing a CIR.

 

15.                                 Delete
Sections entitled “Dial Access” and “Internet Connectivity Option (ICO)” of the
AT&T InterSpan® Frame Relay Services Attachment Appendix 2.

 

16.                                 Delete
and replace the Section entitled “Revenue Discount Plan” of the AT&T
InterSpan® Frame Relay Services Attachment Appendix 2 with the following:

 

FRS, Domestic ATM, and FRS/ATM
lnterworking Revenue Discount Plan

 

The following Domestic
ATM, FRS and FRS/ATM Interworking Revenue Discount Plan is based on a Minimum
Annual Revenue Commitment (MARC) by Customer. Customer’s total undiscounted
Domestic ATM, FRS and FRS/ATM Interworking Port Monthly Charges; Domestic ATM,
FRS and FRS/ATM lnterworking Access Port Monthly Charges; and Domestic ATM, FRS
and FRS/ATM Interworking PVC Monthly Charges (“Covered Charges”) are counted
towards the MARC. Charges for related incidental non-tariffed services and for
related non-tariffed data transport services, but not for equipment charges,
(collectively, “Related Charges”) shall count towards no more than twelve and
one-half percent (12.5%) of the MARC. The Discount for Covered Charges shall
not be applied to the Related Charges.

 

Domestic
ATM, FRS and FRS/ATM Interworking Revenue Discount Plan

 

	
  Contract Year

  	
   

  	
  Minimum
  Annual Revenue

  Commitment (MARC)

  	
   

  	
  Discount
  for Covered

  Charges *

  	
   

  
	
  4

  	
   

  	
  $

  	
  34,000,000.00

  	
   

  	
  49

  	
  %

  
	
  5

  	
   

  	
  $

  	
  34,000,000.00

  	
   

  	
  49

  	
  %

  
	
  6

  	
   

  	
  $

  	
  34,000,000.00

  	
   

  	
  49

  	
  %

  
	
  7

  	
   

  	
  $

  	
  34,000,000.00

  	
   

  	
  49

  	
  %

  
	
  8 (extended)

  	
   

  	
  $

  	
  34,000,000.00

  	
   

  	
  49

  	
  %

  

 

39

 

*                                         For
any month Customer’s Covered Charges exceed $4,500,000.00, the Discount for
Covered Charges will be fifty-one (51%) percent for that month.

 

Contract Year 4 begins
February 19, 1999. At the end of each Contract Year, if the total Covered
Charges for that Contract Year are less than the MARC for that Contract Year,
Customer will be billed a shortfall charge equal to the difference between the
MARC and the Covered Charges, less the Discount for Covered Charges.

 

If Covered Charges exceed
the MARC in any of Contract Years 4, 5, 6 or 7 Customer may elect to carry the
excess in each such year forward (up to a maximum of ten percent (10%) of the
Contract Year MARC) to be credited against Customer’s MARC for any subsequent
Contract Year. Such election must be made in writing to AT&T within sixty
(60) days after receipt of the final bill for the month that ends the Contract
Year. There shall be no carry forward from Contract Years 1, 2 or 3 to Contract
Years 4, 5, 6, 7 or 8.

 

IATM Revenue Discount Plan

 

Customer’s total
undiscounted International ATM Port Monthly Charges and International ATM PVC
Monthly Charges shall receive a discount (“International Discount”) of
forty-nine percent (49%).

 

17.                                 Replace
entire contents of Section entitled “Adjustment to Rates and Charges,” of the
AT&T InterSpan® Frame Relay Services Attachment Appendix 2 with the
following:

 

(a)                                  Customer
and AT&T shall, upon Customer request, meet on or about designated Review Dates
(as identified in Section (b) below) to review the overall competitiveness in
the marketplace of this Agreement in accordance with the methodology described
in this Section (“Review”).

 

(b)                                 The
first day of the eighteenth month following the effective date of Amendment No.
4 will be a Review Date, and the first day of the thirtieth month following the
effective date of Amendment No. 4 will be a Review Date.

 

(c)                                  At
least ninety (90) days prior to each Review Date, a new demand set will be
agreed to by AT&T and Customer based on Customer actual or anticipated
network requirements, including all service elements, capabilities, features,
traffic mix, traffic volumes and functionalities in such detail as may be
necessary.

 

(d)                                 Based
upon the agreed demand set, AT&T will provide to Customer, at least thirty
(30) days prior to each Review Date, proposed changes to this Agreement,
including changes to pricing, to address the overall competitiveness in the
marketplace of this Agreement.

 

(e)                                  For
each Review, (i) if the parties are unable to reach agreement on appropriate
changes to this Agreement, outstanding issues shall promptly be escalated to
the point of personal discussions between Customer’s Chief Information Officer
and

 

40

 

AT&T’s President of
Global Services, or their equivalents, and (ii) if agreement is not promptly
reached at that level, AT&T shall agree to amend this Agreement to reduce
the Minimum Annual Revenue Commitment (“MARC”) in effect under this Agreement
at the time of such Review by fifteen percent (15%).

 

18.                                 Replace
Access Port price table in Section entitled “Pricing Schedules,” of the
AT&T InterSpan® Frame Relay Services Attachment Appendix 2 with the
following:

 

41

 

	
  Access Ports (only
  available in 48 contiguous states)

  

 

	
  Access Port

  Rate

  (Kbps)

  	
   

  	
  Access

  Port

  Monthly

  Charge

  	
   

  	
  Access

  Port

  Installation

  charge

  	
   

  	
  Access

  Port

  Change

  Charge

  **

  	
   

  	
  Access
  Port

  Deletion

  Charge **

  	
   

  
	
  56K

  	
   

  	
  $

  	
  428.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  128K

  	
   

  	
  $

  	
  1,195.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  256K

  	
   

  	
  $

  	
  1,280.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  384K

  	
   

  	
  $

  	
  1,423.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  512K

  	
   

  	
  $

  	
  1,627.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  756K

  	
   

  	
  $

  	
  1,748.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  1024K

  	
   

  	
  $

  	
  1,900.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  1536K

  	
   

  	
  $

  	
  2,440.00

  	
   

  	
  $

  	
  1,050.00 

  	
   

  	
  $

  	
  100.00 

  	
   

  	
  $

  	
  1,050.00 

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  

 

19.                                 Replace
corresponding Ports price table columns in Section entitled “Pricing
Schedules,” of the AT&T InterSpan Frame Relay Services Attachment Appendix
2 with the following (all other columns remain the same):

 

	
  Ports

  

 

	
  PORT

  RATE

  (Kbps)

  	
   

  	
  PORT

  MONTHLY

  CHARGE

  	
   

  	
  Hawaii

  Port

  Additional

  Monthly

  Charges *

  	
   

  	
  Puerto
  Rico/Virgin

  Islands Port

  Additional

  Monthly Charge *

  	
   

  
	
  56/64

  	
   

  	
   

  	
  $

  	
  234

  	
   

  	
  $

  	
  506

  	
   

  	
  $

  	
  758

  	
   

  
	
  128

  	
   

  	
   

  	
  $

  	
  480

  	
   

  	
  $

  	
  1,027

  	
   

  	
  $

  	
  1,544

  	
   

  
	
  256

  	
   

  	
   

  	
  $

  	
  713

  	
   

  	
  $

  	
  1,525

  	
   

  	
  $

  	
  2,292

  	
   

  
	
  384

  	
   

  	
   

  	
  $

  	
  959

  	
   

  	
  $

  	
  2,064

  	
   

  	
  $

  	
  3,095

  	
   

  
	
  512

  	
   

  	
   

  	
  $

  	
  1,181

  	
   

  	
  $

  	
  2,534

  	
   

  	
  $

  	
  3,804

  	
   

  
	
  768

  	
   

  	
   

  	
  $

  	
  1,427

  	
   

  	
  $

  	
  3,078

  	
   

  	
  $

  	
  4,612

  	
   

  
	
  1024

  	
   

  	
   

  	
  $

  	
  1,679

  	
   

  	
  $

  	
  3,613

  	
   

  	
  $

  	
  5,418

  	
   

  
	
  1536

  	
   

  	
   

  	
  $

  	
  2,116

  	
   

  	
  $

  	
  4,562

  	
   

  	
  $

  	
  6,864

  	
   

  

 

 

42

 

20.                                 Replace
corresponding PVCs price table columns in Section entitled “Pricing Schedules,”
of the AT&T InterSpan® Frame Relay Services Attachment Appendix 2 with the
following (all other columns remain the same):

 

43

 

	
  PVCs

  

 

	
  PVC CIR (Kbps)

  	
   

  	
  Two-Way
  PVC Monthly

  Charge

  	
   

  
	
  4

  	
   

  	
  $

  	
  14.00

  	
   

  
	
  8

  	
   

  	
  $

  	
  18.00

  	
   

  
	
  16

  	
   

  	
  $

  	
  26.00

  	
   

  
	
  32

  	
   

  	
  $

  	
  41.50

  	
   

  
	
  48

  	
   

  	
  $

  	
  73.00

  	
   

  
	
  56

  	
   

  	
  $

  	
  86.00

  	
   

  
	
  128

  	
   

  	
  $

  	
  195.00

  	
   

  
	
  192

  	
   

  	
  $

  	
  295.00

  	
   

  
	
  256

  	
   

  	
  $

  	
  390.00

  	
   

  
	
  320

  	
   

  	
  $

  	
  490.00

  	
   

  
	
  384

  	
   

  	
  $

  	
  590.00

  	
   

  
	
  448

  	
   

  	
  $

  	
  740.00

  	
   

  
	
  512

  	
   

  	
  $

  	
  880.00

  	
   

  
	
  576

  	
   

  	
  $

  	
  1,000.00

  	
   

  
	
  640

  	
   

  	
  $

  	
  1,125.00

  	
   

  
	
  704

  	
   

  	
  $

  	
  1,300.00

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,370.00

  	
   

  
	
  832

  	
   

  	
  $

  	
  1,500.00

  	
   

  
	
  896

  	
   

  	
  $

  	
  1,625.00

  	
   

  
	
  960

  	
   

  	
  $

  	
  1,750.00

  	
   

  
	
  1024

  	
   

  	
  $

  	
  1,900.00

  	
   

  

 

21.                                 Replace
corresponding PVCs (One-Way to Canada) price table columns in Section entitled
“Pricing Schedules,” of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 2 with the following (all other columns remain the same):

 

	
  PVC

  CIR

  KBPS

  	
   

  	
  Canada

  One-Way

  Half Channel

  PVC

  Monthly

  Charge

  	
   

  	
  Canada

  Two-Way

  Half Channel

  PVC 

  Monthly

  Charge

  	
   

  
	
  4

  	
   

  	
  $

  	
  22

  	
   

  	
  $

  	
  43

  	
   

  
	
  8

  	
   

  	
  $

  	
  32

  	
   

  	
  $

  	
  64

  	
   

  
	
  16

  	
   

  	
  $

  	
  43

  	
   

  	
  $

  	
  85

  	
   

  
	
  32

  	
   

  	
  $

  	
  65

  	
   

  	
  $

  	
  129

  	
   

  

 

44

 

	
  48

  	
   

  	
   

  	
  $

  	
  87

  	
   

  	
  $

  	
  171

  	
   

  
	
  56/64

  	
   

  	
   

  	
  $

  	
  107

  	
   

  	
  $

  	
  214

  	
   

  
	
  128

  	
   

  	
   

  	
  $

  	
  214

  	
   

  	
  $

  	
  428

  	
   

  
	
  192

  	
   

  	
   

  	
  $

  	
  322

  	
   

  	
  $

  	
  643

  	
   

  
	
  256

  	
   

  	
   

  	
  $

  	
  429

  	
   

  	
  $

  	
  857

  	
   

  
	
  320

  	
   

  	
   

  	
  $

  	
  536

  	
   

  	
  $

  	
  1,071

  	
   

  
	
  384

  	
   

  	
   

  	
  $

  	
  643

  	
   

  	
  $

  	
  1,285

  	
   

  
	
  448

  	
   

  	
   

  	
  $

  	
  751

  	
   

  	
  $

  	
  1,500

  	
   

  
	
  512

  	
   

  	
   

  	
  $

  	
  857

  	
   

  	
  $

  	
  1,714

  	
   

  
	
  576

  	
   

  	
   

  	
  $

  	
  963

  	
   

  	
  $

  	
  1,928

  	
   

  
	
  640

  	
   

  	
   

  	
  $

  	
  1,071

  	
   

  	
  $

  	
  2,142

  	
   

  
	
  704

  	
   

  	
   

  	
  $

  	
  1,179

  	
   

  	
  $

  	
  2,357

  	
   

  
	
  768

  	
   

  	
   

  	
  $

  	
  1,286

  	
   

  	
  $

  	
  2,571

  	
   

  
	
  832

  	
   

  	
   

  	
  $

  	
  1,393

  	
   

  	
  $

  	
  2,785

  	
   

  
	
  896

  	
   

  	
   

  	
  $

  	
  1,500

  	
   

  	
  $

  	
  2,999

  	
   

  
	
  960

  	
   

  	
   

  	
  $

  	
  1,608

  	
   

  	
  $

  	
  3,214

  	
   

  
	
  1024

  	
   

  	
   

  	
  $

  	
  1,715

  	
   

  	
  $

  	
  3,428

  	
   

  

 

22.                                 In
the first paragraph of Section 1 of the AT&T InterSpan® Frame Relay Service
Attachment Appendix 3, delete and replace the phrase “for each FRS Port and
PVC” with “for each FRS, ATM and FRS/ATM Port and PVC.”

 

23.                                 Intentionally
left blank.

 

24.                                 In
Section 4.A. of the AT&T InterSpan® Frame Relay Service Attachment Appendix
3, delete and replace all occurrences of the term “FRS” with the phrase “FRS,
ATM, or FRS/ATM.”

 

25.                                 In
Section 4.B. of the AT&T InterSpan® Frame Relay Service Attachment Appendix
3, delete and replace the term “FRS” with the phrase “FRS, ATM, FRS/ATM and
IATM.”

 

26.                                 In
Section 7. of the AT&T InterSpan® Frame Relay Service Attachment Appendix
3, delete and replace the term “FRS” with the phrase “FRS, ATM, FRS/ATM and
IATM.”

 

27.                                 Replace
the table in Section 13.A.(1). of the AT&T InterSpan® Frame Relay Services
Attachment Appendix 3 with the following:

 

	
  Contract Year

  	
   

  	
  Percentage

  	
   

  
	
  1

  	
   

  	
  100

  	
  %

  
	
  2

  	
   

  	
  47

  	
  %

  
	
  3

  	
   

  	
  47

  	
  %

  
	
  4

  	
   

  	
  47

  	
  %

  
	
  5

  	
   

  	
  47

  	
  %

  
	
  6

  	
   

  	
  47

  	
  %

  
	
  7

  	
   

  	
  25

  	
  %

  
	
  8
  (extended)

  	
   

  	
  0

  	
  %

  

 

45

 

28.                                 In
Section 14. of the AT&T InterSpan® Frame Relay Service Attachment Appendix
3, delete and replace all occurrences of the term “FRS” with the phrase “FRS,
ATM, FRS/ATM and IATM.”

 

29.                                 Intentionally
left blank.

 

30.                                 Change
the sub-title of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 1 from “FRS Description” to “FRS, ATM, FRS/ATM and IATM Description.”

 

31.                                 Change
the sub-title of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 3 from “FRS Additional Terms and Conditions” to “FRS, ATM, FRS/ATM and
IATM Additional Terms and Conditions.”

 

32.                                 Change
the name of the AT&T InterSpan® Frame Relay Services Attachment (including
all Appendices) to the “AT&T InterSpan® Frame Relay, AT&T Domestic
Asynchronous Transfer Mode, AT&T Frame Relay/Asynchronous Transfer Mode
lnterworking, and AT&T International Asynchronous Transfer Mode Services
Attachment.”

 

33.                                 Delete
the AT&T InterSpan® Access Service Attachment from this Agreement.

 

34.                                 The
new pricing as set forth in this Amendment shall commence and take effect as of
December 1, 1998 if this Amendment is effective by February 15, 1999. True-up
credits shall be provided as appropriate.

 

35.                                 The
parties agree that notwithstanding any payments that have been made or credited
by one party to the other party prior to the effective date of this Amendment
No. 4, each party’s remaining aggregate limit of liability to the other party
for proven direct damages, pursuant to and subject to the provisions of
Subparagraph 6.G.(1) of this Agreement, is Three Million Dollars
($3,000,000.00) as of the effective date of this Amendment No. 4.

 

36.                                 In
Section 16. of the previously titled AT&T InterSpan® Frame Relay Service
Attachment Appendix 3, delete and replace the heading “Performance Requirements”
with the heading “FRS Service (FRS Port connected to FRS Port by FRS
PVC) Performance Requirements.”

 

37.                                 Append
the following to the end of previously titled AT&T InterSpan® Frame Relay
Service Attachment Appendix 3:

 

17.                               ATM/ATM
Service (ATM Port connected to ATM Port by ATM PVC) Performance Requirements

 

The following performance
objectives and credit allowances will apply when customer has a total of at
least 10 Domestic ATM Permanent Virtual Circuits (PVCs) in service during the
entire calendar month, subscribes to AT&T’s designated web-based interfaces
to the AT&T ordering and maintenance systems which enable Customer to place
orders, report troubles and track status of the Services provided under this
Attachment, and is not

 

46

 

entitled to any other
credits for interruptions or delays. Subscription to AT&T’s designated
web-based interfaces shall be at no charge to Customer.

 

Credits

 

Calculations for the
following Time To Restore (TTR) and Transit Delay performance objectives will
be based on troubles reported by Customer using AT&T’s designated web-based
interfaces, or AT&T’s designated alternative reporting procedures it the
designated web-based interfaces are inaccessible. The performance objectives
set forth following apply only to Domestic ATM Ports and Domestic ATM PVCs, and
the references to Ports and PVCs following means Domestic ATM Ports and
Domestic ATM PVCs. In order to receive credit for AT&T’s failure to meet
the performance objectives set forth following, Customer must request the
credit in writing within 30 days of the last day in the calendar month in which
the failure occurred.

 

A PVC or Port can only
receive one credit during any calendar month. Unless otherwise specifically set
forth in the performance objective description, AT&T is not responsible for
failure to meet performance objectives for any of the following reasons: (1)
the negligence of Customer or others authorized by Customer to use the Service
provided under this Attachment, (2) interruptions or delays due to the failure
of power, equipment, services or systems not provided by AT&T, (3)
interruptions or delays due to access lines or Customer premises equipment
whether provided by AT&T or others (4) interruptions or delays during any
period in which AT&T or its agents are not afforded access to the premises
where access lines associated with the Services provided under this Attachment
are terminated, (5) interruptions or delays during any period when Customer or
User has released a service(s) to AT&T for maintenance or rearrangement
purposes or for the implementation of a customer order, (6) interruptions or
delays during any period when Customer elects not to release the Service(s) for
testing and/or repair and Customer continues to use Service, (7) interruptions
not reported to AT&T or where there is a trouble reported, but no trouble
found, or, (8) interruptions or delays due to labor difficulties, governmental
orders, civil commotion, acts of God and other circumstances beyond AT&T’s
reasonable control.

 

Time To Restore (TTR) Performance Objective

 

a.                                       (i)                                     If
AT&T fails to restore an outage of a PVC within 4 hours after Customer has
reported the trouble, or within 8 hours if a technician is required to be
dispatched to Customers premise, Customer will be entitled to a credit for such
PVC; The credit will be an amount equal to 50% of one month’s discounted
Monthly Charge for such PVC; Customer must release the PVC and provide access
to Customer’s premises as required to fix the trouble; or

 

(ii)                                  if
AT&T fails to restore an outage of a PVC within 20 hours after Customer has
reported the trouble, or within 24 hours If a technician is required to be
dispatched to Customer’s premise, Customer will be entitled to a credit for
such PVC; The credit will be an amount equal to 100% of one month’s discounted
Monthly Charge for such PVC; Customer must release the PVC and provide access
to Customer’s premises as required to fix the trouble.

 

47

 

(iii)                               The
PVC Credit for a given PVC in a month may not exceed the total discounted
Monthly Charge for that PVC.

 

b.                                      In
addition to the applicable credit in a.(i) or a.(ii) above, Customer shall
receive the following percentage of the monthly discounted Monthly Charge of
the two Ports at each end of a PVC when it is unavailable for the periods
listed (“Port Credit”):

 

	
  Hours of Unavailability

  	
   

  	
  Credit

  	
   

  
	
  No Premise

  technician required

  	
   

  	
  Premise
  technician

  is required

  	
   

  	
   

  	
   

  
	
  4 - 19.99

  	
   

  	
  8 - 23.99

  	
   

  	
  50

  	
  %

  
	
  20
  or more

  	
   

  	
  24 or more

  	
   

  	
  100

  	
  %

  

 

When more than one PVC is
connected to a single Port and all of the PVCs are not unavailable, the Port
Credit for that Port will be based on a proportion of the total monthly
discounted Monthly Charge for that Port computed by dividing the number of affected
PVCs by the total number of PVCs connected to the Port. The Port Credit for a
given Port in a month may not exceed the total discounted Monthly Charge for
that Port.

 

Transit Delay Performance Objective

 

The Transit Delay
performance objective for PVCs is no more than 120 milliseconds of delay (no
more than 140 milliseconds of delay if the PVC is connected to a Hawaii, Puerto
Rico or US Virgin Island Port), measured round trip, excluding access and
Customer Premises Equipment. “Delay” is the interval of time it takes for a
test packet of data to travel from the Service Interface (SI) of an ingress
Port to the SI of the egress Port for an unloaded PVC. “Unloaded” refers to a
PVC that is not being used to transmit any other data at the time the delay
measurement is being performed. “Round trip” refers to the time it takes for
the test packet of data to travel from ingress Port SI to egress Port SI and
back to the ingress Port SI using the same PVC.

 

If Customer reports a PVC
delay problem and AT&T’s testing verifies that the delay exceeds 120
milliseconds (or, if applicable, 140 milliseconds) round trip and AT&T
fails to remedy the problem within 30 days, Customer will be entitled to a
credit in an amount equal to one month’s discounted Monthly Charge for such PVC
for each month (or part of a month) thereafter that the problem continues
unremedied. Customer must release the PVC and provide access to Customer’s
premises as required for testing by AT&T and to fix the trouble.

 

Network Availability Performance Objective

 

Customer’s AT&T
ATM/ATM network will be available at least 99.92% of the time each calendar
month.

 

The calculation for
Network Availability is:

 

100 * [ 1- (Sum of Outage Duration in minutes / Total
Available Time In minutes ) ]

 

The “Sum of Outage
Duration” is the total of the outage time, in minutes, of all PVCs affected by
network outages reported by Customer during the month. Outage time begins when
Customer

 

48

 

reports the trouble and
releases the affected components to AT&T and ends when AT&T notifies
Customer that the problem has been resolved and the components are available to
Customer to use.

 

“Total Available Time” =
(average number of PVCs in service during the month)*(days in month)* (minutes
per day). The “average number of PVCs in service during the month” is the sum
of the total number of PVCs in service at the end of each day during the month
divided by the number of days in the month.

 

If Customer’s Network
Availability for any month is less than 99.92%, Customer will be entitled to a
credit amount determined by applying a percentage, as specified below, to one
month of Customer’s discounted Monthly Charges for all PVCs in service during
the month, less any credits applied for PVCs that failed the TTR or Transit
Delay performance objectives during the month.

 

The credit calculation is
as follows:

 

Percentage * (Total PVC
discounted Monthly Charges for month - Credits applied for TTR and/or Transit
Delay for month) where Percentage equals:

 

1% If Customer has an
average of 10-49 PVCs in service during the month

10% If Customer has an
average of 50-99 PVCs in service during the month

20% if Customer has an
average over 100 PVCs in service during the month

 

18.                               FRS/ATM
Interworking Service (ATM Port connected to FRS/ATM Port by FRS/ATM PVC)
Performance Requirements

 

The following performance
objectives and credit allowances will apply when Customer has a total of at
least 10 Domestic Permanent Virtual Circuits (PVCs) in service during the entire
calendar month, subscribes to AT&T’s designated web-based interfaces to the
AT&T ordering and maintenance systems which enable Customer to place
orders, report troubles and track status of the Services provided under this
Attachment, and is not entitled to any other credits for interruptions or
delays. Subscription to AT&T’s designated web-based interfaces shall be at
no charge to Customer.

 

Credits

 

Calculations for the
following Time To Restore (TTR) and Transit Delay performance objectives will
be based on troubles reported by Customer using AT&T’s designated web-based
interfaces, or AT&T’s designated alternative reporting procedures if the
designated web-based interfaces are inaccessible. The performance objectives
set forth following apply only to Domestic ATM and FRS/ATM Ports and Domestic
FRS/ATM PVCs, and the references to Ports and PVCs following means Domestic ATM
and FRS/ATM Ports and Domestic FRS/ATM PVCs. In order to receive credit for
AT&T’s failure to meet the performance objectives set forth following,
Customer must request the credit in writing within 30 days of the last day in
the calendar month in which the failure occurred.

 

49

 

A PVC or Port can only
receive one credit during any calendar month. Unless otherwise specifically set
forth in the performance objective description, AT&T is not responsible for
failure to meet performance objectives for any of the following reasons: (1)
the negligence of Customer or others authorized by Customer to use the Service
provided under this Attachment, (2) interruptions or delays due to the failure
of power, equipment, services or systems not provided by AT&T, (3)
interruptions or delays due to access lines or Customer premises equipment
whether provided by AT&T or others (4) interruptions or delays during any
period in which AT&T or its agents are not afforded access to the premises
where access lines associated with the Services provided under this Attachment
are terminated, (5) interruptions or delays during any period when Customer or
User has released a service(s) to AT&T for maintenance or rearrangement
purposes or for the implementation of a Customer order, (6) interruptions or
delays during any period when Customer elects not to release the Service(s) for
testing and/or repair and Customer continues to use Service, (7) interruptions
not reported to AT&T or where there is a trouble reported, but no trouble
found, or, (8) interruptions or delays due to labor difficulties, governmental
orders, civil commotion, acts of God and other circumstances beyond AT&T’s
reasonable control.

 

Time To Restore (TTR) Performance Objective

 

a.                                       (i)
If AT&T fails to restore an outage of a PVC within 4 hours after Customer
has reported the trouble, or within 8 hours if a technician is required to be
dispatched to Customer’s premise, Customer will be entitled to a credit for
such PVC; The credit will be an amount equal to 50% of one month’s discounted
Monthly Charge for such PVC; Customer must release the PVC and provide access
to Customer’s premises as required to fix the trouble; or

 

(ii) if AT&T fails to
restore an outage of a PVC within 20 hours after Customer has reported the
trouble, or within 24 hours if a technician is required to be dispatched to
Customer’s premise, Customer will be entitled to a credit for such PVC; The
credit will be an amount equal to 100% of one month’s discounted Monthly Charge
for such PVC; Customer must release the PVC and provide access to Customers
premises as required to fix the trouble.

 

(iii) The PVC Credit for
a given PVC in a month may not exceed the total discounted Monthly Charge for
that PVC.

 

b.                                      In
addition to the applicable credit in a.(i) or a.(ii) above, Customer shall
receive the following percentage of the monthly discounted Monthly Charge of
the two Ports at each end of a PVC when It is unavailable for the periods
listed (“Port Credit”):

 

	
  Hours of Unavailability

  	
   

  	
  Credit

  	
   

  
	
  No Premise technician

  required

  	
   

  	
  Premise
  technician

  is required

  	
   

  	
   

  	
   

  
	
  4-19.99

  	
   

  	
  8-23.99

  	
   

  	
  50

  	
  %

  
	
  20
  or more

  	
   

  	
  24 or more

  	
   

  	
  100

  	
  %

  

 

50

 

When more than one PVC is
connected to a single Port and all of the PVCs are not unavailable, the Port
Credit for that Port will be based on a proportion of the total monthly
discounted Monthly Charge for that Port computed by dividing the number of
affected PVCs by the total number of PVCs connected to the Port. The Port
Credit for a given Port in a month may not exceed the total discounted Monthly
Charge for that Port.

 

Transit
Delay Performance Objective

 

The Transit Delay
performance objective for PVCs is no more than 120 milliseconds of delay (no
more than 140 milliseconds of delay if the PVC is connected to a Hawaii, Puerto
Rico or US Virgin Island Port), measured round trip, excluding access and
Customer Premises Equipment. “Delay” is the interval of time it takes for a
test packet of data to travel from the Service Interface (SI) of an ingress
Port to the SI of the egress Port for an unloaded PVC. “Unloaded” refers to a
PVC that is not being used to transmit any other data at the time the delay
measurement is being performed. “Round trip” refers to the time it takes for
the test packet of data to travel from ingress Port SI to egress Port SI and
back to the ingress Port SI using the same PVC.

 

If Customer reports a PVC
delay problem and AT&T’s testing verifies that the delay exceeds 120
milliseconds (or, if applicable, 140 milliseconds ) round trip and AT&T
fails to remedy the problem within 30 days, Customer will be entitled to a credit
in an amount equal to one month’s discounted Monthly Charge for such PVC for
each month (or part of a month) thereafter that the problem continues
unremedied. Customer must release the PVC and provide access to Customer’s
premises as required for testing by AT&T and to fix the trouble.

 

Network Availability
Performance Objective

 

The
Customer’s AT&T FRS/ATM Interworking network will be available at least
99.92% of the time each calendar month.

 

The
calculation for Network Availability is:

 

100 * [ 1 - (Sum of Outage Duration
in minutes / Total Available Time in minutes) ]

 

The
“Sum of Outage Duration” is the total of the outage time, in minutes, of all
PVCs affected by network outages reported by Customer during the month. Outage
time begins when Customer reports the trouble and releases the affected
components to AT&T and ends when AT&T notifies Customer that the
problem has been resolved and the components are available to Customer to use.

 

“Total
Available Time” = (average number of PVCs in service during the month)* (days
in month)* (minutes per day). The “average number of PVCs in service during the
month” is the sum of the total number of PVCs in service at the end of each day
during the month divided by the number of days in the month.

 

If
Customer’s Network Availability for any month is less than 99.92%, Customer
will be entitled to a credit amount determined by applying a percentage, as

 

51

 

specified
below, to one month of Customer’s discounted Monthly Charges for all PVCs in
service during the month, less any credits applied for PVCs that failed the TTR
or Transit Delay performance objectives during the month.

 

The
credit calculation is as follows:

 

Percentage
* (Total PVC discounted Monthly Charges for month — Credits applied for TTR
and/or Transit Delay for month)

 

where
Percentage equals:

 

1% if Customer has an
average of 10-49 PVCs in service during the month

 

10% if Customer has an
average of 50-99 PVCs in service during the month

 

20% if Customer has an
average over 100 PVCs in service during the month

 

38.                                 Replace
corresponding U.S. Global Port Pricing Schedule* price table columns in Section
entitled “Pricing Schedules,” of the previously titled AT&T InterSpan®
Frame Relay Services Attachment Appendix 2 with the following (all other
columns remain the same):

 

	
  Port Rate (Kbps)

  	
   

  	
  U.S. Global Port

  Monthly Charge

  	
   

  
	
  56/64

  	
   

  	
   

  	
  $

  	
  1,286

  	
   

  
	
  128

  	
   

  	
   

  	
  $

  	
  2,415

  	
   

  
	
  192

  	
   

  	
   

  	
  $

  	
  2,889

  	
   

  
	
  256

  	
   

  	
   

  	
  $

  	
  3,359

  	
   

  
	
  320

  	
   

  	
   

  	
  $

  	
  3,788

  	
   

  
	
  384

  	
   

  	
   

  	
  $

  	
  4,216

  	
   

  
	
  448

  	
   

  	
   

  	
  $

  	
  4,808

  	
   

  
	
  512

  	
   

  	
   

  	
  $

  	
  5,401

  	
   

  
	
  576

  	
   

  	
   

  	
  $

  	
  5,539

  	
   

  
	
  640

  	
   

  	
   

  	
  $

  	
  5,682

  	
   

  
	
  704

  	
   

  	
   

  	
  $

  	
  5,825

  	
   

  
	
  768

  	
   

  	
   

  	
  $

  	
  5,967

  	
   

  
	
  1024

  	
   

  	
   

  	
  $

  	
  7,096

  	
   

  
	
  1544

  	
   

  	
   

  	
  $

  	
  7,405

  	
   

  

 

52

 

39.                                 Replace
corresponding U.S. Global PVC Pricing Schedule* price table columns in Section
entitled “Pricing Schedules,” of the previously titled AT&T InterSpan®
Frame Relay Services Attachment Appendix 2 with the following (all other
columns remain the same):

 

	
  PVC

  CIR

  KBPS

  	
   

  	
  Global
  One-Way

  Half Channel PVC

  Monthly Charge

  	
   

  	
  Global Two
  Way

  Half Channel PVC

  Monthly Charge

  	
   

  
	
  4

  	
   

  	
  $

  	
  25

  	
   

  	
  $

  	
  48

  	
   

  
	
  8

  	
   

  	
  $

  	
  49

  	
   

  	
  $

  	
  96

  	
   

  
	
  16

  	
   

  	
  $

  	
  98

  	
   

  	
  $

  	
  194

  	
   

  
	
  32

  	
   

  	
  $

  	
  194

  	
   

  	
  $

  	
  386

  	
   

  
	
  48

  	
   

  	
  $

  	
  290

  	
   

  	
  $

  	
  580

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  386

  	
   

  	
  $

  	
  771

  	
   

  
	
  128

  	
   

  	
  $

  	
  772

  	
   

  	
  $

  	
  1,543

  	
   

  
	
  192

  	
   

  	
  $

  	
  1,158

  	
   

  	
  $

  	
  2,314

  	
   

  
	
  256

  	
   

  	
  $

  	
  1,544

  	
   

  	
  $

  	
  3,086

  	
   

  
	
  320

  	
   

  	
  $

  	
  1,929

  	
   

  	
  $

  	
  3,857

  	
   

  
	
  384

  	
   

  	
  $

  	
  2,315

  	
   

  	
  $

  	
  4,628

  	
   

  
	
  448

  	
   

  	
  $

  	
  2,700

  	
   

  	
  $

  	
  5,400

  	
   

  
	
  512

  	
   

  	
  $

  	
  3,086

  	
   

  	
  $

  	
  6,171

  	
   

  
	
  576

  	
   

  	
  $

  	
  3,472

  	
   

  	
  $

  	
  6,942

  	
   

  
	
  640

  	
   

  	
  $

  	
  3,858

  	
   

  	
  $

  	
  7,714

  	
   

  
	
  704

  	
   

  	
  $

  	
  4,243

  	
   

  	
  $

  	
  8,485

  	
   

  
	
  768

  	
   

  	
  $

  	
  4,629

  	
   

  	
  $

  	
  9,257

  	
   

  
	
  832

  	
   

  	
  $

  	
  5,014

  	
   

  	
  $

  	
  10,028

  	
   

  
	
  896

  	
   

  	
  $

  	
  5,401

  	
   

  	
  $

  	
  10,799

  	
   

  
	
  960

  	
   

  	
  $

  	
  5,786

  	
   

  	
  $

  	
  11,571

  	
   

  
	
  1024

  	
   

  	
  $

  	
  6,172

  	
   

  	
  $

  	
  12,342

  	
   

  

 

40.                                 Because
AT&T provides FRS/ATM Interworking Service as an enhanced service, and
because there is no Universal Service Fund (“USF”) assessment on enhanced
services revenues, FRS/ATM Interworking Service revenues will not be subject to
a USF assessment under this Agreement unless and until enhanced services
revenue is made subject to USF assessments by law or by the FCC.

 

53

 

41.                                 Replace
corresponding Two-Way Half Channel PVCs to Alaska price table columns in
Section entitled “Pricing Schedules,” of the previously titled AT&T
InterSpan® Frame Relay Services Attachment Appendix 2 (inserted by Amendment
Number 3) with the following (all other columns remain the same):

 

	
  PVC

  CIR

  kbps

  	
   

  	
  Two-Way
  PVC

  Monthly 

  Charge

  	
   

  
	
  4

  	
   

  	
  $

  	
  61

  	
   

  
	
  8

  	
   

  	
  $

  	
  83

  	
   

  
	
  16

  	
   

  	
  $

  	
  151

  	
   

  
	
  32

  	
   

  	
  $

  	
  303

  	
   

  
	
  48

  	
   

  	
  $

  	
  453

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  529

  	
   

  
	
  128

  	
   

  	
  $

  	
  581

  	
   

  
	
  192

  	
   

  	
  $

  	
  589

  	
   

  
	
  256

  	
   

  	
  $

  	
  605

  	
   

  
	
  320

  	
   

  	
  $

  	
  756

  	
   

  
	
  384

  	
   

  	
  $

  	
  780

  	
   

  
	
  448

  	
   

  	
  $

  	
  911

  	
   

  
	
  512

  	
   

  	
  $

  	
  1,040

  	
   

  
	
  576

  	
   

  	
  $

  	
  1,170

  	
   

  
	
  640

  	
   

  	
  $

  	
  1,300

  	
   

  
	
  704

  	
   

  	
  $

  	
  1,430

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,560

  	
   

  
	
  832

  	
   

  	
  $

  	
  1,690

  	
   

  
	
  896

  	
   

  	
  $

  	
  1,820

  	
   

  
	
  960

  	
   

  	
  $

  	
  1,951

  	
   

  
	
  1024

  	
   

  	
  $

  	
  2,081

  	
   

  

 

This
Amendment No. 4 is effective when signed by AT&T after signature by
Customer. This Amendment No. 4 shall be incorporated in and shall constitute a
part of the Agreement, as if fully set forth therein. in all other respects,
the Agreement shall remain unchanged.

 

54

 

IN
WITNESS WHEREOF, AT&T and Customer have executed this Amendment.

 

	
  WORLDSPAN, L.P.

  	
   

  	
  AT&T CORP.

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  By: 

  	
    /s/ Mike
  Buckman

  	
   

  	
   

  	
  By:  

  	
    /s/ Bruce Goemaat

  	
   

  
	
   

  	
  (Authorized Signature)

  	
   

  	
   

  	
   

  	
  (Authorized Signature)

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  Mike
  Buckman

  	
   

  	
   

  	
      Bruce
  Goemaat

  	
   

  
	
  (Typed or Printed Name)

  	
   

  	
  (Typed or Printed Name)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  Chief
  Executive Officer

  	
   

  	
   

  	
  Southern Region Vice
  President

  	
   

  
	
  (Title)

  	
   

  	
  (Title)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  February 12, 1999

  	
   

  	
   

  	
   Februuary 12, 1999

  	
   

  
	
  (Date)

  	
   

  	
  (Date)

  
										

 

55

 

THIS PAGE INTENTIONALLY LEFT BLANK

 

56

 

AT&T Interspan® Frame Relay,
AT&T Domestic Asynchronous Transfer Mode, 

AT&T Frame Relay/Asynchronous Transfer Mode Interworking, and 

AT&T International Asynchronous Transfer

Mode
Services Attachment

 

Appendix 4

 

Domestic ATM and
FRS/ATM Pricing

 

Pricing
Schedule

 

Domestic
ATM Pricing

 

Domestic
ATM Ports

 

During
the Service Period, the following Charges will apply for all Customer’s
locations in the contiguous United States.

 

	
  Port Type/ Speed

  (Mbps)

  	
   

  	
  Port

  Monthly

  Charge

  	
   

  	
  Port

  Installation

  Charge*

  	
   

  	
  Port

  Change

  Charge**

  	
   

  
	
  DS1 (1.5)

  	
   

  	
  $

  	
  1,988.00

  	
   

  	
  $

  	
  1,000.00(Waived)

  	
   

  	
  $

  	
  100.00(Waived)

  	
   

  
	
  DS3 (45)

  	
   

  	
  $

  	
  9,921.50

  	
   

  	
  $

  	
  1,000.00(Waived)

  	
   

  	
  $

  	
  100.00(Waived)

  	
   

  

 

*                                         The
Port Installation Charge is waived for any Port that remains in place for at
least twelve (12) months. If a Port does not remain in place for twelve (12)
months, AT&T may charge Customer the Port Installation Charge, provided
that AT&T may not charge Customer the Port Installation Charge if the Port
is deleted prior to the end of the twelfth (12th) month (i) due to Customer’s
termination of this Agreement pursuant to Paragraph 3.B. (Termination by
Customer), Paragraph 9.L. (Tariffing) or any other provision of this Agreement
that allows Customer to discontinue an affected Service without liability; (ii)
pursuant to Paragraph 8.B. (Remedies for AT&T Infringement of Third Party
Rights) of this Agreement; or (iii) as part of Customer’s migration of that
location to another AT&T Data service.

 

**                                  The
Port Change Charge is a one-time, non-recurring charge for increasing or
decreasing a Port speed. The Port Change Charge is waived.

 

57

 

Domestic
ATM PVCs - (Class “C” VBR NRT PVCs)

 

During
the Service Period, the following Charges will apply for all Customers
locations in the contiguous United States. Prices listed below are for 2-way
bi-directional (duplex).

 

	
  ATM

  PVC 

  CIR

  	
   

  	
  Sustained Cell

  Rate (SCR)

  	
   

  	
  ATM 

  PVC 

  Monthly

  Charge

  	
   

  	
  ATM

  PVC 

  Installation

  Charge*

  	
   

  	
   

  	
  PVC CIR

  Change

  Charge**

  	
   

  
	
  4 Kbps

  	
   

  	
   

  	
  11

  	
   

  	
  $

  	
   18.00

  	
   

  	
  $

  	
   25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  8 Kbps

  	
   

  	
   

  	
  21

  	
   

  	
  $

  	
   22.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  16 Kbps

  	
   

  	
   

  	
  42

  	
   

  	
  $

  	
  32.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  32 Kbps

  	
   

  	
   

  	
  84

  	
   

  	
  $

  	
  61.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  48 Kbps

  	
   

  	
   

  	
  125

  	
   

  	
  $

  	
  89.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  56 Kbps

  	
   

  	
   

  	
  146

  	
   

  	
  $

  	
  104.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  64 Kbps

  	
   

  	
   

  	
  167

  	
   

  	
  $

  	
  104.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  128 Kbps

  	
   

  	
   

  	
  334

  	
   

  	
  $

  	
  236.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  192 Kbps

  	
   

  	
   

  	
  500

  	
   

  	
  $

  	
  355.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  256 Kbps

  	
   

  	
   

  	
  667

  	
   

  	
  $

  	
  473.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  320 Kbps

  	
   

  	
   

  	
  834

  	
   

  	
  $

  	
  591.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  384 Kbps

  	
   

  	
   

  	
  1000

  	
   

  	
  $

  	
  709.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  448 Kbps

  	
   

  	
   

  	
  1167

  	
   

  	
  $

  	
  897.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  512 Kbps

  	
   

  	
   

  	
  1334

  	
   

  	
  $

  	
  1,063.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  576 Kbps

  	
   

  	
   

  	
  1500

  	
   

  	
  $

  	
  1,211.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  640 Kbps

  	
   

  	
   

  	
  1667

  	
   

  	
  $

  	
  1,355.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  704 Kbps

  	
   

  	
   

  	
  1834

  	
   

  	
  $

  	
  1,502.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  768 Kbps

  	
   

  	
   

  	
  2000

  	
   

  	
  $

  	
  1,654.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  832 Kbps

  	
   

  	
   

  	
  2167

  	
   

  	
  $

  	
  1,809.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  896 Kbps

  	
   

  	
   

  	
  2334

  	
   

  	
  $

  	
  1,966.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  960 Kbps

  	
   

  	
   

  	
  2500

  	
   

  	
  $

  	
  2,126.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1024 Kbps

  	
   

  	
   

  	
  2667

  	
   

  	
  $

  	
  2,284.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1500 Kbps

  	
   

  	
   

  	
  3907

  	
   

  	
  $

  	
  2,645.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  2 Mbps

  	
   

  	
   

  	
  5209

  	
   

  	
  $

  	
  2,875.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  3 Mbps

  	
   

  	
   

  	
  7813

  	
   

  	
  $

  	
  3,032.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  4 Mbps

  	
   

  	
   

  	
  10417

  	
   

  	
  $

  	
  4,043.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  5 Mbps

  	
   

  	
   

  	
  13021

  	
   

  	
  $

  	
  5,054.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  6 Mbps

  	
   

  	
   

  	
  15625

  	
   

  	
  $

  	
  6,065.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  7 Mbps

  	
   

  	
   

  	
  18230

  	
   

  	
  $

  	
  7,075.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  8 Mbps

  	
   

  	
   

  	
  20834

  	
   

  	
  $

  	
  8,086.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  9 Mbps

  	
   

  	
   

  	
  23438

  	
   

  	
  $

  	
  9,097.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  10 Mbps

  	
   

  	
   

  	
  26042

  	
   

  	
  $

  	
  10,108.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  15 Mbps

  	
   

  	
   

  	
  39063

  	
   

  	
  $

  	
  15,161.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  20 Mbps

  	
   

  	
   

  	
  52084

  	
   

  	
  $

  	
  20,215.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  25 Mbps

  	
   

  	
   

  	
  65105

  	
   

  	
  $

  	
  25,269.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  30 Mbps

  	
   

  	
   

  	
  78125

  	
   

  	
  $

  	
  30,323.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  35 Mbps

  	
   

  	
   

  	
  91146

  	
   

  	
  $

  	
  35,376.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  

 

58

 

*                                         The
PVC Installation Charge is waived for any PVC that remains in place for at
least twelve (12) months. If a PVC does not remain in place for twelve (12)
months, AT&T may charge Customer the PVC Installation Charge, provided that
AT&T may not charge Customer the PVC Installation Charge if the PVC is
deleted prior to the end of the twelfth (12th) month (i) due to Customer’s
termination of this Agreement pursuant to Paragraph 3.B. (Termination by
Customer), Paragraph 9.L. (Tariffing) or any other provision of this Agreement
that allows Customer to discontinue an affected Service without liability; (ii)
pursuant to Paragraph 8.B. (Remedies for AT&T Infringement of Third Party
Rights) of this Agreement; or (iii) as part of Customer’s migration of that
location to another AT&T Data service.

 

**                                  The
PVC Change Charge is a one-time, non-recurring charge for increasing or
decreasing a PVC CIR. The PVC Change Charge is waived.

 

59

 

Domestic ATM PVCs - (Class “A” CBR PVCs)

 

During
the Service Period, the following Charges will apply for all Customer’s
locations in the contiguous United States. Prices listed below are for 2-way
bi-directional (duplex).

 

	
  ATM

  PVC 

  CIR

  	
   

  	
  Peak Cell 

  Rate

  (PCR)

  	
   

  	
  ATM

  PVC

  Monthly

  Charge

  	
   

  	
  ATM

  PVC

  Installation

  Charge *

  	
   

  	
  ATM

  PVC

  CIR Change

  Charge**

  	
   

  
	
  56 Kbps

  	
   

  	
   

  	
  149

  	
   

  	
  $

  	
  173.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  64 Kbps

  	
   

  	
   

  	
  171

  	
   

  	
  $

  	
  173.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  128 Kbps

  	
   

  	
   

  	
  341

  	
   

  	
  $

  	
  386.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  192 Kbps

  	
   

  	
   

  	
  511

  	
   

  	
  $

  	
  583.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  256 Kbps

  	
   

  	
   

  	
  681

  	
   

  	
  $

  	
  780.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  320 Kbps

  	
   

  	
   

  	
  852

  	
   

  	
  $

  	
  969.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  384 Kbps

  	
   

  	
   

  	
  1022

  	
   

  	
  $

  	
  1,166.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  448 Kbps

  	
   

  	
   

  	
  1192

  	
   

  	
  $

  	
  1,473.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  512 Kbps

  	
   

  	
   

  	
  1362

  	
   

  	
  $

  	
  1,748.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  576 Kbps

  	
   

  	
   

  	
  1532

  	
   

  	
  $

  	
  1,993.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  640 Kbps

  	
   

  	
   

  	
  1703

  	
   

  	
  $

  	
  2,229.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  704 Kbps

  	
   

  	
   

  	
  1873

  	
   

  	
  $

  	
  2,473.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  768 Kbps

  	
   

  	
   

  	
  2043

  	
   

  	
  $

  	
  2,717.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  832 Kbps

  	
   

  	
   

  	
  2213

  	
   

  	
  $

  	
  3,023.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  896 Kbps

  	
   

  	
   

  	
  2383

  	
   

  	
  $

  	
  3,328.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  960 Kbps

  	
   

  	
   

  	
  2554

  	
   

  	
  $

  	
  3,633.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1024 Kbps

  	
   

  	
   

  	
  2724

  	
   

  	
  $

  	
  3,785.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1088 Kbps

  	
   

  	
   

  	
  2894

  	
   

  	
  $

  	
  3,842.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1152 Kbps

  	
   

  	
   

  	
  3064

  	
   

  	
  $

  	
  3,899.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1216 Kbps

  	
   

  	
   

  	
  3235

  	
   

  	
  $

  	
  3,958.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1280 Kbps

  	
   

  	
   

  	
  3405

  	
   

  	
  $

  	
  4,017.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1344 Kbps

  	
   

  	
   

  	
  3575

  	
   

  	
  $

  	
  4,078.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1408 Kbps

  	
   

  	
   

  	
  3745

  	
   

  	
  $

  	
  4,139.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1472 Kbps

  	
   

  	
   

  	
  3915

  	
   

  	
  $

  	
  4,201.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1536 Kbps

  	
   

  	
   

  	
  4086

  	
   

  	
  $

  	
  4,313.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  1544 Kbps

  	
   

  	
   

  	
  4107

  	
   

  	
  $

  	
  4,313.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  3.088 Mbvs

  	
   

  	
   

  	
  8213

  	
   

  	
  $

  	
  5,865.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  4.632 Mbps

  	
   

  	
   

  	
  12320

  	
   

  	
  $

  	
  7,935.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  6.176 Mbps

  	
   

  	
   

  	
  16426

  	
   

  	
  $

  	
  10,695.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  7.720 Mbps

  	
   

  	
   

  	
  20532

  	
   

  	
  $

  	
  13,283.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  9.264 Mbps

  	
   

  	
   

  	
  24639

  	
   

  	
  $

  	
  15,836.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  
	
  10.808 Mbps

  	
   

  	
   

  	
  28745

  	
   

  	
  $

  	
  18,630.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
  25.00

  	
   

  

 

*                                         The
PVC Installation Charge is waived for any PVC that remains in place for at
least twelve (12) months. If a PVC does not remain in place for twelve (12)
months, AT&T

 

60

 

may charge Customer the
PVC Installation Charge, provided that AT&T may not charge Customer the PVC
Installation Charge if the PVC is deleted prior to the end of the twelfth
(12th) month (i) due to Customer’s termination of this Agreement pursuant to
Paragraph 3.B. (Termination by Customer), Paragraph 9.L. (Tariffing) or any
other provision of this Agreement that allows Customer to discontinue an affected
Service without liability; (ii) pursuant to Paragraph 8.B. (Remedies for
AT&T Infringement of Third Party Rights) of this Agreement; or (iii) as
part of Customer’s migration of that location to another AT&T Data service.

 

**                                  The
PVC Change Charge is a one-time, non-recurring charge for increasing or
decreasing a PVC CIR. The PVC Change Charge is waived.

 

FRS/ATM Interworking Pricing

 

During
the Service Period, the following Charges for all Customer’s contiguous United
States, Hawaii, Puerto Rico and US Virgin Islands locations will apply.

 

FRS/ATM Interworking Ports

 

	
  Port 

  Speed

  kbps

  	
   

  	
  US

  Domestic

  Port

  Monthly

  Charge

  	
   

  	
  Port

  Installation

  Charge**

  	
   

  	
  Port

  Change

  Charge***

  	
   

  
	
  56/64

  	
   

  	
  $

  	
  234.00

  	
   

  	
  $

  	
  800.00 (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  128

  	
   

  	
  $

  	
  480.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  192

  	
   

  	
  $

  	
  705.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  256

  	
   

  	
  $

  	
  713.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  320

  	
   

  	
  $

  	
  990.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  384

  	
   

  	
  $

  	
  959.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  448

  	
   

  	
  $

  	
  1,275.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  512

  	
   

  	
  $

  	
  1,181.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  576

  	
   

  	
  $

  	
  1,475.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  640

  	
   

  	
  $

  	
  1,555.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  704

  	
   

  	
  $

  	
  1,635.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  768

  	
   

  	
  $

  	
  1,427.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  1024

  	
   

  	
  $

  	
  1,679.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  
	
  1524

  	
   

  	
  $

  	
  2,116.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00

  	
   

  

 

*                                         These
charges are in addition to Port Monthly Charges. For example, the Monthly
Charge for a 56/64 Kbps Puerto Rico Port would be $ 2,869.00.00 (a Port Monthly
Charge of $ 234.00, plus a Puerto Rico Port Additional Monthly Charge of
$2,635.00).

 

**                                  The
Port Installation Charge is waived for any Port that remains in place for at
least twelve (12) months. If a Port does not remain in place for twelve (12)
months, AT&T

 

61

 

may charge Customer the
Port Installation Charge, provided that AT&T may not charge Customer the
Port Installation Charge if the Port is deleted prior to the end of the twelfth
(12th) month (i) due to Customer’s termination of this Agreement pursuant to
Paragraph 3.B. (Termination by Customer), Paragraph 9.L. (Tariffing) or any
other provision of this Agreement that allows Customer to discontinue an
affected Service without liability; (ii) pursuant to Paragraph 8.B. (Remedies
for AT&T Infringement of Third Party Rights) of this Agreement; or (iii) as
part of Customer’s migration of that location to another AT&T Data service.

 

***                           The
Port Change Charge is a one-time, non-recurring charge for increasing or
decreasing a Port speed. The Port Change Charge is waived.

 

62

 

FRS/ATM Interworking PVCs

US
Domestic PVC Charges

 

	
  PVC 

  CIR

  kbps

  	
   

  	
  Two-Way 

  PVC Monthly 

  Charge

  	
   

  	
  PVC 

  Installation 

  Charge*

  	
   

  	
  PVC CIR 

  Change 

  Charge **

  	
   

  
	
  4

  	
   

  	
   

  	
  $

  	
  14.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  8

  	
   

  	
   

  	
  $

  	
  18.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  16

  	
   

  	
   

  	
  $

  	
  26.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  32

  	
   

  	
   

  	
  $

  	
  41.50

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  48

  	
   

  	
   

  	
  $

  	
  73.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  56/64

  	
   

  	
   

  	
  $

  	
  86.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  128

  	
   

  	
   

  	
  $

  	
  195.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  192

  	
   

  	
   

  	
  $

  	
  295.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  256

  	
   

  	
   

  	
  $

  	
  390.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  320

  	
   

  	
   

  	
  $

  	
  490.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  384

  	
   

  	
   

  	
  $

  	
  590.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  448

  	
   

  	
   

  	
  $

  	
  740.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  512

  	
   

  	
   

  	
  $

  	
  880.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  576

  	
   

  	
   

  	
  $

  	
  1,000.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  640

  	
   

  	
   

  	
  $

  	
  1,125.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  704

  	
   

  	
   

  	
  $

  	
  1,300.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  768

  	
   

  	
   

  	
  $

  	
  1,370.00

  	
   

  	
  $

  	
  25.00 Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  832

  	
   

  	
   

  	
  $

  	
  1,500.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  896

  	
   

  	
   

  	
  $

  	
  1,625.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  960

  	
   

  	
   

  	
  $

  	
  1,750.00

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  
	
  1024

  	
   

  	
   

  	
  $

  	
  1,900.00

  	
   

  	
  $

  	
  25.00(Waived)

  	
   

  	
  $

  	
   25.00

  	
   

  

 

*                                         The
PVC Installation Charge is waived for any PVC that remains in place for at
least twelve (12) months. If a PVC does not remain in place for twelve (12)
months, AT&T may charge Customer the PVC Installation Charge, provided that
AT&T may not charge Customer the PVC Installation Charge if the PVC is
deleted prior to the end of the twelfth (12th) month (i) due to Customer’s
termination of this Agreement pursuant to Paragraph 3.B. (Termination by
Customer), Paragraph 9.L. (Tariffing) or any other provision of this Agreement
that allows Customer to discontinue an affected Service without liability; (ii)
pursuant to Paragraph 8.B. (Remedies for AT&T Infringement of Third Party
Rights) of this Agreement; or (iii) as part of Customer’s migration of that
location to another AT&T Data service.

 

**                                  The
PVC Change Charge is a one-time, non-recurring charge for increasing or
decreasing a PVC CIR. The PVC Change Charge is waived.

 

63

 

FRS and FRS/ATM Interworking Domestic
Access Port Charges: When the service components specified
below are ordered together as a unit at the same location, the Customer will be
billed the following in lieu of the individual service component charges:

 

Domestic
Access Port: a Domestic Access Port consists of one Domestic FRS Port, one ASDS
Access Connection, one Generic Digital Local Channel, and one Access
Coordination Function.

 

During
the Service Period, the following Charges for Customer’s contiguous United
States FRS and FRS/ATM Interworking Domestic Access Ports will apply.

 

	
  Domestic

  Access Port

  Speed*

  	
   

  	
  Domestic 

  Access Port

  Monthly Charge

  	
   

  	
  Domestic 

  Access Port 

  Installation Charge**

  	
   

  	
  Access Port

  Change Charge**

  	
   

  
	
  56/64Kbps

  	
   

  	
  $

  	
  428.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  128 Kbps

  	
   

  	
  $

  	
  1,195.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  256 Kbps

  	
   

  	
  $

  	
  1,280.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  384 Kbps

  	
   

  	
  $

  	
  1,423.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  512 Kbps

  	
   

  	
  $

  	
  1,627.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  768 Kbps

  	
   

  	
  $

  	
  1,748.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  1024 Kbps

  	
   

  	
  $

  	
  1,900.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  T1.5

  	
   

  	
  $

  	
  2,440.00

  	
   

  	
  $

  	
  1,050.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
													

 

*                                         During
the Service Period, All ordered FRS/ATM Domestic Access Ports are limited for
usage with the AT&T FRS and FRS/ATM Interworking Service covered under this
Attachment.

 

**                                  The
Port Installation Charge is waived for any Port that remains in place for at
least twelve (12) months. If a Port does not remain in place for twelve (12)
months, AT&T may charge Customer the Port Installation Charge, provided
that AT&T may not charge Customer the Port Installation Charge if the Port
is deleted prior to the end of the twelfth (12th) month (i) due to Customer’s
termination of this Agreement pursuant to Paragraph 3.B. (Termination by
Customer), Paragraph 9.L. (Tariffing) or any other provision of this Agreement
that allows Customer to discontinue an affected Service without liability; (ii)
pursuant to Paragraph 8.B. (Remedies for AT&T Infringement of Third Party
Rights) of this Agreement; or (iii) as part of Customer’s migration of that
location to another AT&T Data service.

 

***                           The
Port Change Charge is a one-time, non-recurring charge for increasing or
decreasing a Port speed. The Port Change Charge is waived.

 

64

 

THIS PAGE IS INTENTIONALLY BLANK

 

65

 

AT&T Interspan® Frame Relay,
AT&T Domestic Asynchronous Transfer Mode, 

AT&T Frame Relay/Asynchronous Transfer Mode Interworking, and 

AT&T International Asynchronous Transfer

Mode Services Attachment

 

Appendix 5

 

IATM Pricing

 

PORT CHARGES

 

International ATM Port Charges for Services to Canada,
Japan and Singapore*

 

During
the Service Period, the following charges apply for International ATM Ports in
the contiguous United States:

 

	
  For 

  Service 

  To:

  	
   

  	
  DS1 (1.5)

  Port 

  Monthly

  Charge

  	
   

  	
  DS3 (45)

  Port 

  Monthly 

  Charge

  	
   

  
	
  Canada

  	
   

  	
  $

  	
  2,415.00

  	
   

  	
  $

  	
  12,650.00

  	
   

  
	
  Japan

  	
   

  	
  $

  	
  8,035.00

  	
   

  	
  $

  	
  15,000.00

  	
   

  
	
  Singapore

  	
   

  	
  $

  	
  8,035.00

  	
   

  	
  $

  	
  15,000.00

  	
   

  

 

International ATM Port Charges for Services between US
and Europe *

 

During
the Service Period, Customer may order end to end International ATM service
between contiguous United States and Europe. The end to end service requires
the purchase of US Port and a compatible European Port.

 

	
   

  	
   

  	
  US Port 

  Charges

  	
   

  	
   

  	
   

  	
  European Port

  Charges

  	
   

  
	
  Port

  Type/Speed

  	
   

  	
  Port Monthly Charge

  	
   

  	
  Port 

  Type/Speed

  	
   

  	
  Port

  Monthly 

  Charge

  	
   

  
	
  T1

  	
   

  	
  $

  	
  8,035.00

  	
   

  	
  E1

  	
   

  	
  $

  	
  10,500.00

  	
   

  
	
  T3

  	
   

  	
  $

  	
  15,000.00

  	
   

  	
  E3

  	
   

  	
  $

  	
  13,500.00

  	
   

  

 

International ATM Port Charges for Services within
Europe *

 

	
  Europe

  Port 

  Type/Speed

  	
   

  	
  Port 

  Monthly 

  Charge

  	
   

  
	
  E1

  	
   

  	
  $

  	
  10,500.00

  	
   

  
	
  E3

  	
   

  	
  $

  	
  13,500.00

  	
   

  

 

66

 

*                                         1.                                       In addition
to the above Port Monthly Charge, a Port Installation Charge of $1,000 per Port
will be assessed. The Port Installation Charge is waived for any
Port that remains in place for at least twelve (12) months. If a Port does not
remain in place for twelve (12) months, AT&T may charge Customer the Port
Installation Charge, provided that AT&T may not charge Customer the Port
Installation Charge if the Port is deleted prior to the end of the twelfth
(12th) month (i) due to Customer’s termination of this Agreement pursuant to
Paragraph 3.B. (Termination by Customer), Paragraph 9.L. (Tari.ffing) or any
other provision of this Agreement that allows Customer to discontinue an
affected Service without liability; (ii) pursuant to Paragraph 8.B. (Remedies
for AT&T Infringement of Third Party Rights) of this Agreement; or (in) as
part of Customer.’s migration of that location to another AT&T Data
service.

 

2.                                       A Port
Change Charge of $100 for each request to increase or decrease a Port Speed is
waived.

 

67

 

CHARGES FOR CLASS ‘A’ CBR
PVCs—Canada, Japan and Singapore

 

During
the Service Period, the following Charges will apply for Class “A” CBR PVCs
furnished by AT&T at locations in the contiguous United States. Charges are
for bi-directional, “half channel” PVCs. To enable full duplex connectivity,
customer must obtain a bi-directional PVC from the foreign country to the U.S.

 

	
  

  

  ATM

  PVC

  CIR

  	
   

  	
  Canada

  ATM

  PVC

  Monthly

  Charge

  	
   

  	
  Japan

  ATM

  PVC

  Monthly

  Charge

  	
   

  	
  Singapore

  ATM

  PVC

  Monthly

  Charge

  	
   

  
	
  64 Kbps

  	
   

  	
  $

  	
  232.00

  	
   

  	
  $

  	
  554.00

  	
   

  	
  $

  	
  788.00

  	
   

  
	
  128 Kbps

  	
   

  	
  $

  	
  476.00

  	
   

  	
  $

  	
  1,110.00

  	
   

  	
  $

  	
  1,577.00

  	
   

  
	
  192 Kbps

  	
   

  	
  $

  	
  713.00

  	
   

  	
  $

  	
  1,701.00

  	
   

  	
  $

  	
  2,365.00

  	
   

  
	
  256 Kbps

  	
   

  	
  $

  	
  950.00

  	
   

  	
  $

  	
  2,222.00

  	
   

  	
  $

  	
  3,154.00

  	
   

  
	
  320 Kbps

  	
   

  	
  $

  	
  1,189.00

  	
   

  	
  $

  	
  2,778.00

  	
   

  	
  $

  	
  3,942.00

  	
   

  
	
  384 Kbps

  	
   

  	
  $

  	
  1,426.00

  	
   

  	
  $

  	
  3,332.00

  	
   

  	
  $

  	
  4,731.00

  	
   

  
	
  448 Kbps

  	
   

  	
  $

  	
  1,714.00

  	
   

  	
  $

  	
  3,888.00

  	
   

  	
  $

  	
  5,519.00

  	
   

  
	
  512 Kbps

  	
   

  	
  $

  	
  1,987.00

  	
   

  	
  $

  	
  4,444.00

  	
   

  	
  $

  	
  6,308.00

  	
   

  
	
  576 Kbps

  	
   

  	
  $

  	
  2,248.00

  	
   

  	
  $

  	
  4,999.00

  	
   

  	
  $

  	
  7,096.00

  	
   

  
	
  640 Kbps

  	
   

  	
  $

  	
  2,504.00

  	
   

  	
  $

  	
  5,555.00

  	
   

  	
  $

  	
  7,885.00

  	
   

  
	
  704 Kbps

  	
   

  	
  $

  	
  3,012.00

  	
   

  	
  $

  	
  6,110.00

  	
   

  	
  $

  	
  8,673.00

  	
   

  
	
  768 Kbps

  	
   

  	
  $

  	
  3,317.00

  	
   

  	
  $

  	
  6,665.00

  	
   

  	
  $

  	
  9,462.00

  	
   

  
	
  832 Kbps

  	
   

  	
  $

  	
  3,494.00

  	
   

  	
  $

  	
  7,222.00

  	
   

  	
  $

  	
  10,250.00

  	
   

  
	
  896 Kbps

  	
   

  	
  $

  	
  3,797.00

  	
   

  	
  $

  	
  7,777.00

  	
   

  	
  $

  	
  11,039.00

  	
   

  
	
  960 Kbps

  	
   

  	
  $

  	
  4,107.00

  	
   

  	
  $

  	
  8,333.00

  	
   

  	
  $

  	
  11,827.00

  	
   

  
	
  1,024 Kbps

  	
   

  	
  $

  	
  4,239.00

  	
   

  	
  $

  	
  8,986.00

  	
   

  	
  $

  	
  12,616.00

  	
   

  
	
  1,088 Kbps

  	
   

  	
  $

  	
  4,352.00

  	
   

  	
  $

  	
  9,542.00

  	
   

  	
  $

  	
  13,404.00

  	
   

  
	
  1,152 Kbps

  	
   

  	
  $

  	
  4,608.00

  	
   

  	
  $

  	
  9,737.00

  	
   

  	
  $

  	
  13,686.00

  	
   

  
	
  1,216 Kbps

  	
   

  	
  $

  	
  4,621.00

  	
   

  	
  $

  	
  10,272.00

  	
   

  	
  $

  	
  14,446.00

  	
   

  
	
  1,280 Kbps

  	
   

  	
  $

  	
  4,864.00

  	
   

  	
  $

  	
  10,808.00

  	
   

  	
  $

  	
  15,206.00

  	
   

  
	
  1,344 Kbps

  	
   

  	
  $

  	
  4,973.00

  	
   

  	
  $

  	
  11,344.00

  	
   

  	
  $

  	
  15,967.00

  	
   

  
	
  1,408 Kbps

  	
   

  	
  $

  	
  5,069.00

  	
   

  	
  $

  	
  11,879.00

  	
   

  	
  $

  	
  16,727.00

  	
   

  
	
  1,472 Mbps

  	
   

  	
  $

  	
  5,299.00

  	
   

  	
  $

  	
  12,415.00

  	
   

  	
  $

  	
  17,487.00

  	
   

  
	
  1,536 Mbps

  	
   

  	
  $

  	
  5,530.00

  	
   

  	
  $

  	
  12,689.00

  	
   

  	
  $

  	
  18,248.00

  	
   

  
	
  1,544 Mbps

  	
   

  	
  $

  	
  5,558.00

  	
   

  	
  $

  	
  13,017.00

  	
   

  	
  $

  	
  18,343.00

  	
   

  
	
  3,088 Mbps

  	
   

  	
  $

  	
  10,754.00

  	
   

  	
  $

  	
  26,130.00

  	
   

  	
  $

  	
  36,685.00

  	
   

  
	
  4,632 Mbps

  	
   

  	
  $

  	
  1,6212.00

  	
   

  	
  $

  	
  34,798.00

  	
   

  	
  $

  	
  48,914.00

  	
   

  
	
  6,176 Mbps

  	
   

  	
  $

  	
  21,616.00

  	
   

  	
  $

  	
  46,453.00

  	
   

  	
  $

  	
  65,219.00

  	
   

  
	
  7,720 Mbps

  	
   

  	
  $

  	
  27,020.00

  	
   

  	
  $

  	
  55,465.00

  	
   

  	
  $

  	
  71,569.00

  	
   

  
	
  9,264 Mbps

  	
   

  	
  $

  	
  32,424.00

  	
   

  	
  $

  	
  66,777.00

  	
   

  	
  $

  	
  93,752.00

  	
   

  
	
  10,808 Mbps

  	
   

  	
  $

  	
  38,604.00

  	
   

  	
  $

  	
  77,809.00

  	
   

  	
  $

  	
  109,377.00

  	
   

  

 

68

 

1.                                       In addition
to the above monthly charge, a PVC Installation Charge of $25 per PVC will also
apply. The PVC Installation Charge of $25 is waived for any PVC that
remains in place for at least twelve (12)months. If a PVC does not remain in
place for twelve (12) months, AT&T may charge Customer the PVC Installation
Charge, provided that AT&T may not charge Customer the PVC Installation
Charge if the PVC is deleted prior to the end of the twelfth (12th) month (i)
due to Customer’s termination of this Agreement pursuant to Paragraph 3.B.
(Termination by Customer), Paragraph 9.L. (Tariffing)or any other provision of
this Agreement that allows Customer to discontinue an affected Service without
liability, (ii) pursuant to Paragraph 8.B. (Remedies for AT&T Infringement
of Third Party Rights) of this Agreement; or (iii) as part of Customer’s
migration of that location to another AT&T Data service.

 

2.                                       A
PVC Change Charge of $25 for each request to increase or decrease a PVC CIR is
waived.

 

69

 

CHARGES FOR CLASS ‘C’ VBR-NRT PVCs -
Canada, Japan and Singapore

 

During
the Service Period, the following Charges will apply for Class “C” VBR-NRT PVCs
furnished by AT&T at locations in the contiguous United States. Charges are
for bi-directional, “half channel” PVCs. To enable full duplex connectivity, customer
must obtain a bi-directional PVC from the foreign country to the U.S.

 

	
  

  

  ATM

  PVC

  CIR

  	
   

  	
  Canada

  ATM

  PVC

  Monthly

  Charge

  	
   

  	
  Japan

  ATM

  PVC

  Monthly

  Charge

  	
   

  	
  Singapore

  ATM

  PVC CIR

  Change

  Charge

  	
   

  
	
  64 Kbps

  	
   

  	
  $

  	
  149.00

  	
   

  	
  $

  	
  319.00

  	
   

  	
  $

  	
  453.00

  	
   

  
	
  128 Kbps

  	
   

  	
  $

  	
  305.00

  	
   

  	
  $

  	
  640.00

  	
   

  	
  $

  	
  906.00

  	
   

  
	
  192 Kbps

  	
   

  	
  $

  	
  457.00

  	
   

  	
  $

  	
  944.00

  	
   

  	
  $

  	
  1,359.00

  	
   

  
	
  256 Kbps

  	
   

  	
  $

  	
  609.00

  	
   

  	
  $

  	
  1,259.00

  	
   

  	
  $

  	
  1,812.00

  	
   

  
	
  320 Kbps

  	
   

  	
  $

  	
  762.00

  	
   

  	
  $

  	
  1,574.00

  	
   

  	
  $

  	
  2,266.00

  	
   

  
	
  384 Kbps

  	
   

  	
  $

  	
  914.00

  	
   

  	
  $

  	
  1,889.00

  	
   

  	
  $

  	
  2,719.00

  	
   

  
	
  448 Kbps

  	
   

  	
  $

  	
  1,099.00

  	
   

  	
  $

  	
  2,203.00

  	
   

  	
  $

  	
  3,172.00

  	
   

  
	
  512 Kbps

  	
   

  	
  $

  	
  1,274.00

  	
   

  	
  $

  	
  2,519.00

  	
   

  	
  $

  	
  3,625.00

  	
   

  
	
  576 Kbps

  	
   

  	
  $

  	
  1,441.00

  	
   

  	
  $

  	
  2,833.00

  	
   

  	
  $

  	
  4,078.00

  	
   

  
	
  640 Kbps

  	
   

  	
  $

  	
  1,605.00

  	
   

  	
  $

  	
  3,149.00

  	
   

  	
  $

  	
  4,531.00

  	
   

  
	
  704 Kbps

  	
   

  	
  $

  	
  1,931.00

  	
   

  	
  $

  	
  3,463.00

  	
   

  	
  $

  	
  4,984.00

  	
   

  
	
  768 Kbps

  	
   

  	
  $

  	
  2,126.00

  	
   

  	
  $

  	
  3,778.00

  	
   

  	
  $

  	
  5,437.00

  	
   

  
	
  832 Kbps

  	
   

  	
  $

  	
  2,240.00

  	
   

  	
  $

  	
  4,093.00

  	
   

  	
  $

  	
  5,891.00

  	
   

  
	
  896 Kbps

  	
   

  	
  $

  	
  2,434.00

  	
   

  	
  $

  	
  4,408.00

  	
   

  	
  $

  	
  6,344.00

  	
   

  
	
  960 Kbps

  	
   

  	
  $

  	
  2,633.00

  	
   

  	
  $

  	
  4,723.00

  	
   

  	
  $

  	
  6,797.00

  	
   

  
	
  1,024 Mbps

  	
   

  	
  $

  	
  2,828.00

  	
   

  	
  $

  	
  5,134.00

  	
   

  	
  $

  	
  7,278.00

  	
   

  
	
  1.5 Mbps

  	
   

  	
  $

  	
  3,140.00

  	
   

  	
  $

  	
  8,013.00

  	
   

  	
  $

  	
  11,416.00

  	
   

  
	
  2.0 Mbps

  	
   

  	
  $

  	
  4,625.00

  	
   

  	
  $

  	
  10,450.00

  	
   

  	
  $

  	
  14,808.00

  	
   

  
	
  3 Mbps

  	
   

  	
  $

  	
  6,938.00

  	
   

  	
  $

  	
  15,675.00

  	
   

  	
  $

  	
  22,212.00

  	
   

  
	
  4 Mbps

  	
   

  	
  $

  	
  9,250.00

  	
   

  	
  $

  	
  20,900.00

  	
   

  	
  $

  	
  29,615.00

  	
   

  
	
  5 Mbps

  	
   

  	
  $

  	
  11,563.00

  	
   

  	
  $

  	
  26,125.00

  	
   

  	
  $

  	
  37,019.00

  	
   

  
	
  6 Mbps

  	
   

  	
  $

  	
  13,875.00

  	
   

  	
  $

  	
  31,350.00

  	
   

  	
  $

  	
  44,423.00

  	
   

  
	
  7 Mbps

  	
   

  	
  $

  	
  16,188.00

  	
   

  	
  $

  	
  36,575.00

  	
   

  	
  $

  	
  51,827.00

  	
   

  
	
  8 Mbps

  	
   

  	
  $

  	
  18,500.00

  	
   

  	
  $

  	
  41,800.00

  	
   

  	
  $

  	
  59,231.00

  	
   

  
	
  9 Mbps

  	
   

  	
  $

  	
  20,813.00

  	
   

  	
  $

  	
  47,025.00

  	
   

  	
  $

  	
  66,635.00

  	
   

  
	
  10 Mbps

  	
   

  	
  $

  	
  23,125.00

  	
   

  	
  $

  	
  52,250.00

  	
   

  	
  $

  	
  74,038.00

  	
   

  
	
  15 Mbps

  	
   

  	
  $

  	
  34,688.00

  	
   

  	
  $

  	
  78,375.00

  	
   

  	
  $

  	
  111,058.00

  	
   

  
	
  20 Mbps

  	
   

  	
  $

  	
  46,250.00

  	
   

  	
  $

  	
  108,680.00

  	
   

  	
  $

  	
  154,000.00

  	
   

  
	
  25 Mbps

  	
   

  	
  $

  	
  57,813.00

  	
   

  	
  $

  	
  135,850.00

  	
   

  	
  $

  	
  192,500.00

  	
   

  
	
  30 Mbps

  	
   

  	
  $

  	
  69,375.00

  	
   

  	
  $

  	
  169,290.00

  	
   

  	
  $

  	
  239,885.00

  	
   

  
	
  35 Mbps

  	
   

  	
  $

  	
  80,938.00

  	
   

  	
  $

  	
  197,505.00

  	
   

  	
  $

  	
  279,865.00

  	
   

  

 

70

 

1.                                       In addition
to the above monthly charges, non-recurring installation charges of $25 per PVC
may also apply. The PVC Installation Charge of $25 is waived for any
PVC that remains in place for at least twelve (12) months. If a PVC does not
remain in place for twelve (12) months, AT&T may charge Customer the PVC
installation Charge, provided that AT&T may not charge Customer the PVC
Installation Charge if the PVC is deleted prior to the end of the twelfth
(12th) month (i) due to Customer’s termination of this Agreement pursuant to
Paragraph 3.B. (Termination by Customer), Paragraph 9.L. (Tariffing) or any
other provision of this Agreement that allows Customer to discontinue an
affected Service without liability, (ii) pursuant to Paragraph 8.B. (Remedies
for AT&T Infringement of Third Party Rights) of this Agreement; or (iii) as
part of Customer’s migration of that location to another AT&T Data service.

 

2.                                       A
PVC Change Charge of $25 for each request to increase or decrease a PVC CIR is
waived.

 

71

 

CHARGES FOR CLASS ‘A’ CBR PVCs-EUROPE

 

During
the Service Period, the following Charges will apply for Class “A” CBR PVCs
between locations in the contiguous United States and locations in the
following countries in Europe: UK, Germany, Belgium, Netherlands and France.

 

Charges
are for bi-directional full channel PVCs.

 

	
  

  

  ATM

  PVC

  CIR

  	
   

  	
  ATM

  PVC

  Monthly

  Charge

  Between U.S. and

  Europe

  	
   

  	
  ATM

  PVC

  Monthly

  Charge

  Between Countries

  Within Europe

  	
   

  
	
  64 Kbps

  	
   

  	
  $

  	
  1,032.00

  	
   

  	
  $

  	
  707.00

  	
   

  
	
  128 Kbps

  	
   

  	
  $

  	
  2,063.00

  	
   

  	
  $

  	
  1,414.00

  	
   

  
	
  192 Kbps

  	
   

  	
  $

  	
  3,095.00

  	
   

  	
  $

  	
  2,122.00

  	
   

  
	
  256 Kbps

  	
   

  	
  $

  	
  4,127.00

  	
   

  	
  $

  	
  2,829.00

  	
   

  
	
  320 Kbps

  	
   

  	
  $

  	
  5,158.00

  	
   

  	
  $

  	
  3,536.00

  	
   

  
	
  384 Kbps

  	
   

  	
  $

  	
  6,190.00

  	
   

  	
  $

  	
  4,243.00

  	
   

  
	
  448 Kbps

  	
   

  	
  $

  	
  7,222.00

  	
   

  	
  $

  	
  4,950.00

  	
   

  
	
  512 Kbps

  	
   

  	
  $

  	
  8,253.00

  	
   

  	
  $

  	
  5,658.00

  	
   

  
	
  576 Kbps

  	
   

  	
  $

  	
  9,285.00

  	
   

  	
  $

  	
  6,365.00

  	
   

  
	
  640 Kbps

  	
   

  	
  $

  	
  10,317.00

  	
   

  	
  $

  	
  7,072.00

  	
   

  
	
  704 Kbps

  	
   

  	
  $

  	
  11,348.00

  	
   

  	
  $

  	
  7,779.00

  	
   

  
	
  768 Kbps

  	
   

  	
  $

  	
  12,380.00

  	
   

  	
  $

  	
  8,486.00

  	
   

  
	
  832 Kbps

  	
   

  	
  $

  	
  13,412.00

  	
   

  	
  $

  	
  9,194.00

  	
   

  
	
  896 Kbps

  	
   

  	
  $

  	
  14,444.00

  	
   

  	
  $

  	
  9,901.00

  	
   

  
	
  960 Kbps

  	
   

  	
  $

  	
  15,475.00

  	
   

  	
  $

  	
  10,608.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  1.024 Mbps

  	
   

  	
  $

  	
  16,587.00

  	
   

  	
  $

  	
  11,315.00

  	
   

  
	
  1.088 Mbps

  	
   

  	
  $

  	
  18,650.00

  	
   

  	
  $

  	
  12,730.00

  	
   

  
	
  1.152 Mbps

  	
   

  	
  $

  	
  19,682.00

  	
   

  	
  $

  	
  13,437.00

  	
   

  
	
  1.216 Mbps

  	
   

  	
  $

  	
  20,714.00

  	
   

  	
  $

  	
  14,144.00

  	
   

  
	
  1.280 Mbps

  	
   

  	
  $

  	
  21,745.00

  	
   

  	
  $

  	
  14,851.00

  	
   

  
	
  1.344 Mbps

  	
   

  	
  $

  	
  22,777.00

  	
   

  	
  $

  	
  15,558.00

  	
   

  
	
  1.408 Mbps

  	
   

  	
  $

  	
  23,809.00

  	
   

  	
  $

  	
  16,266.00

  	
   

  
	
  1.472 Mbps

  	
   

  	
  $

  	
  24,840.00

  	
   

  	
  $

  	
  16,973.00

  	
   

  
	
  1.536 Mbps

  	
   

  	
  $

  	
  24,969.00

  	
   

  	
  $

  	
  17,061.00

  	
   

  
	
  1.544 Mbps

  	
   

  	
  $

  	
  33,174.00

  	
   

  	
  $

  	
  17,061.00

  	
   

  
	
  3.088 Mbps

  	
   

  	
  $

  	
  50,019.00

  	
   

  	
  $

  	
  34,122.00

  	
   

  
	
  4.632 Mbps

  	
   

  	
  $

  	
  74,988.00

  	
   

  	
  $

  	
  51,184.00

  	
   

  
	
  6.176 Mbps

  	
   

  	
  $

  	
  103,885.00

  	
   

  	
  $

  	
  70,870.00

  	
   

  
	
  7.720 Mbps

  	
   

  	
  $

  	
  118,967.00

  	
   

  	
  $

  	
  81,151.00

  	
   

  
	
  9.264 Mbps

  	
   

  	
  $

  	
  155,827.00

  	
   

  	
  $

  	
  106,304.00

  	
   

  
	
  10.828 Mbps

  	
   

  	
  $

  	
  188,488.00

  	
   

  	
  $

  	
  128,615.00

  	
   

  

 

72

 

1.                                       In addition
to the above monthly charges, non-recurring installation charges of $25 per PVC
may also apply. The PVC Installation Charge of $25 is waived for any
PVC that remains in place for at least twelve (12) months. If a PVC does not
remain in place for twelve (12) months, AT&T may charge Customer the PVC
Installation Charge, provided that AT&T may not charge Customer the PVC
installation Charge if the PVC is deleted prior to the end of the twelfth
(12th) month (i) due to Customer’s termination of this Agreement pursuant to
Paragraph 3.B. (Termination by Customer), Paragraph 9.L.  (Tariffing) or any other provision of this
Agreement that allows Customer to discontinue an affected Service without
liability; (ii) pursuant to Paragraph 8.B. (Remedies for AT&T Infringement
of Third Party Rights) of this Agreement; or (iii) as part of Customer’s
migration of that location to another AT&T Data service.

 

2.                                       A
PVC Change Charge of $25 for each request to increase or decrease a PVC CIR is
waived.

 

73

 

3.                                      CHARGES
FOR. CLASS ‘C’ VBR NRT PVCs-EUROPE

 

During
the Service Period, the following Charges will apply for Class “C” VBR-NRT PVCs
between locations in the contiguous United States and locations in the
following countries in Europe: UK, Germany, Belgium, Netherlands and France.

 

Charges
are for bi-directional full channel PVCs.

 

	
  ATM

  PVC

  CIR

  	
   

  	
  ATM

  PVC

  Monthly

  Charge

  Between U.S.

  and

  Europe

  	
   

  	
  

  ATM

  PVC

  Monthly

  Charge

  Between Countries

  Within Europe

  	
   

  
	
  64 Kbps

  	
   

  	
  $

  	
  691.00

  	
   

  	
  $

  	
  582.00

  	
   

  
	
  128 Kbps

  	
   

  	
  $

  	
  1,381.00

  	
   

  	
  $

  	
  1,165.00

  	
   

  
	
  192 Kbps

  	
   

  	
  $

  	
  2,072.00

  	
   

  	
  $

  	
  1,747.00

  	
   

  
	
  256 Kbps

  	
   

  	
  $

  	
  2,762.00

  	
   

  	
  $

  	
  2,330.00

  	
   

  
	
  320 Kbps

  	
   

  	
  $

  	
  3,453.00

  	
   

  	
  $

  	
  2,912.00

  	
   

  
	
  384 Kbps

  	
   

  	
  $

  	
  4,143.00

  	
   

  	
  $

  	
  3,494.00

  	
   

  
	
  448 Kbps

  	
   

  	
  $

  	
  4,834.00

  	
   

  	
  $

  	
  4,077.00

  	
   

  
	
  512 Kbps

  	
   

  	
  $

  	
  5,524.00

  	
   

  	
  $

  	
  4,659.00

  	
   

  
	
  576 Kbps

  	
   

  	
  $

  	
  6,215.00

  	
   

  	
  $

  	
  5,242.00

  	
   

  
	
  640 Kbps

  	
   

  	
  $

  	
  6,906.00

  	
   

  	
  $

  	
  5,824.00

  	
   

  
	
  704 Kbps

  	
   

  	
  $

  	
  7,596.00

  	
   

  	
  $

  	
  6,406.00

  	
   

  
	
  768 Kbps

  	
   

  	
  $

  	
  8,287.00

  	
   

  	
  $

  	
  6,989.00

  	
   

  
	
  832 Kbps

  	
   

  	
  $

  	
  8,977.00

  	
   

  	
  $

  	
  7,571.00

  	
   

  
	
  896 Kbps

  	
   

  	
  $

  	
  9,668.00

  	
   

  	
  $

  	
  8,154.00

  	
   

  
	
  960 Kbps

  	
   

  	
  $

  	
  10,358.00

  	
   

  	
  $

  	
  8,736.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  1.024 Mbps

  	
   

  	
  $

  	
  11,484.00

  	
   

  	
  $

  	
  9,677.00

  	
   

  
	
  1.5 Mbps

  	
   

  	
  $

  	
  16,818.00

  	
   

  	
  $

  	
  14,175.00

  	
   

  
	
  2 Mbps

  	
   

  	
  $

  	
  22,431.00

  	
   

  	
  $

  	
  18,900.00

  	
   

  
	
  3 Mbps

  	
   

  	
  $

  	
  33,646.00

  	
   

  	
  $

  	
  28,350.00

  	
   

  
	
  4 Mbps

  	
   

  	
  $

  	
  44,862.00

  	
   

  	
  $

  	
  37,800.00

  	
   

  
	
  5 Mbps

  	
   

  	
  $

  	
  56,077.00

  	
   

  	
  $

  	
  47,250.00

  	
   

  
	
  6 Mbps

  	
   

  	
  $

  	
  67,292.00

  	
   

  	
  $

  	
  56,700.00

  	
   

  
	
  7 Mbps

  	
   

  	
  $

  	
  78,508.00

  	
   

  	
  $

  	
  66,150.00

  	
   

  
	
  8 Mbps

  	
   

  	
  $

  	
  89,723.00

  	
   

  	
  $

  	
  75,600.00

  	
   

  
	
  9 Mbps

  	
   

  	
  $

  	
  100,938.00

  	
   

  	
  $

  	
  85,050.00

  	
   

  
	
  10 Mbps

  	
   

  	
  $

  	
  112,154.00

  	
   

  	
  $

  	
  94,500.00

  	
   

  
	
  15 Mbps

  	
   

  	
  $

  	
  168,231.00

  	
   

  	
  $

  	
  141,750.00

  	
   

  
	
  20 Mbps

  	
   

  	
  $

  	
  232,615.00

  	
   

  	
  $

  	
  196,000.00

  	
   

  
	
  25 Mbps

  	
   

  	
  $

  	
  290,769.00

  	
   

  	
  $

  	
  245,000.00

  	
   

  
	
  30 Mbps

  	
   

  	
  $

  	
  348,923.00

  	
   

  	
  $

  	
  294,000.00

  	
   

  
	
  35 Mbps

  	
   

  	
  $

  	
  407,077.00

  	
   

  	
  $

  	
  343,000.00

  	
   

  

 

74

 

1.                                       In addition
to the above monthly charges, non-recurring installation charges of $25 per PVC
may also apply. The PVC Installation Charge of $25 is waived for any
PVC that remains in place for at least twelve (12) months. If a PVC does not
remain in place for twelve (12) months, AT&T may charge Customer the PVC
installation Charge, provided that AT&T may not charge Customer the PVC
Installation Charge if the PVC is deleted prior to the end of the twelfth
(12th) month (i) due to Customer’s termination of this Agreement pursuant to
Paragraph 3.B. (Termination by Customer), Paragraph 9.L. (Tariffing) or any
other provision of this Agreement that allows Customer to discontinue an
affected Service without liability; (ii) pursuant to Paragraph 8.B. (Remedies
for AT&T Infringement of Third Party Rights) of this Agreement; or (iii) as
part of Customer’s migration of that location to another AT&T Data service.

 

2.                                       A
PVC Change Charge of $25 for each request to increase or decrease a PVC CIR is
waived.

 

75

 

Amendment No. 5 to the Agreement
between AT&T Corp. and

WORLDSPAN, LP for AT&T InterSpan® Data Communications

Services Dated February 1, 1996, as
Amended

 

 

	
   

  	
  John Beckbissinger

  
	
   

  	
  Contract Development
  Manager

  
	
   

  	
  AT&T Corp.

  
	
   

  	
  Room 32B73

  
	
   

  	
  55 Corporate Drive

  
	
   

  	
  Bridgewater, NJ
  08807-1265

  

 

76

 

AMENDMENT NO. 5

TO

AT&T INTERSPAN® DATA
COMMUNICATIONS SERVICES AGREEMENT

 

AT&T Corp.
(“AT&T”) and WORLDSPAN, LP (“Customer”) have entered into an AT&T
InterSpan® Data Communications Services Agreement with an effective date of
February 1, 1996, Amendment 1,2, 3, and 4 (“Agreement”).

 

AT&T and Customer
hereby agree to amend this Agreement as follows:

 

1.                                       To
the AT&T Domestic Asynchronous Transfer Mode and AT&T Frame
Relay/Asynchronous Transfer Mode Interworking Pricing Appendix (“Appendix 4”),
add Domestic Inverse Multiplexing for ATM Service pricing as follows:

 

Domestic
inverse Multiplexing for ATM Service (Domestic IMA)

 

During the Service
Period, the following Charges will apply for all Customer’s Domestic ATM
locations in the contiguous United States.

 

	
  Port Type/Speed (Mbps)

  	
   

  	
  Domestic IMA Port Monthly

  Charge

  	
   

  	
  Domestic IMA Port

  Installation Charge *

  	
   

  	
  Domestic IMA Port Change

  Charge **

  	
   

  
	
  3.088

  	
   

  	
  $

  	
  3,065.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  4.632

  	
   

  	
  $

  	
  3,730.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  6.176

  	
   

  	
  $

  	
  4,260.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  7.720

  	
   

  	
  $

  	
  5,060.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  9.264

  	
   

  	
  $

  	
  5,860.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  10.808

  	
   

  	
  $

  	
  6,390.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  
	
  12.352

  	
   

  	
  $

  	
  6,925.00

  	
   

  	
  $

  	
  1,000.00
  (Waived)

  	
   

  	
  $

  	
  100.00 (Waived)

  	
   

  

 

*                                         The
Port Installation Charge is waived for any Port that remains in place for at
least twelve (12) months. If a Port does not remain in place for twelve (12)
months, AT&T may charge Customer the Port Installation Charge, provided
that AT&T may not charge Customer the Port Installation Charge if the Port
is deleted prior to the end of the twelfth (12th) month (i) due to Customer’s
termination of this Agreement pursuant to Paragraph 3.B. (Termination by
Customer), Paragraph 9.L. (Tariffing) or any other provision of this Agreement
that allows Customer to discontinue an affected Service without liability; (ii)
pursuant to Paragraph 8.B. (Remedies for AT&T Infringement of Third Party
Rights) of this Agreement: or (iii) as part of Customer’s migration of that
location to another AT&T data service.

 

**                                  The
Port Change Charge is a one-time, non-recurring charge for increasing or
decreasing a Port speed. The Port Change Charge is waived.

 

2.                                       In
Section l.A. of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 1, add the following subsection:

 

5.                                      Enterprise
Permanent Virtual Circuits - Enterprise PVCs enable a Customer to utilize
IP addressing for routing packets through the FRS network. Enterprise PVCs can
support sending data between any two Ports, Domestic or Global, connected to an

 

77

 

Enterprise
PVC assigned to the same Virtual Private Network (VPN). VPN as used in this
Section refers to all the Enterprise PVCs which can communicate to each other,
as specified by the Customer. The CDR defines the minimum data transfer rate
available between a Port and the FRS network logically connected by an
Enterprise PVC.

 

Enterprise PVC - An
Enterprise PVC is a logical connection between a Domestic Port or a Global Port
located within the Mainland, Hawaii, Puerto Rico or the U.S. Virgin Islands and
the FRS network. Enterprise PVCs are provided solely in a Symmetrical
configuration.

 

A
Symmetrical Enterprise PVC is a two-way Enterprise PVC that can transmit data
between a Port and the FRS network simultaneously at the same speed in both
directions.

 

78

 

3.                                       To
the AT&T InterSpan® Frame Relay Services Attachment Appendix 2 (“Pricing”),
add Enterprise Permanent Virtual Circuits as follows:

 

Enterprise Permanent Virtual Circuits -

 

A.                                    Enterprise PVC CDR
Change Charge - A Customer can request to increase or decrease an
Enterprise PVC CDR at any time after the service date for that Enterprise PVC.
An Enterprise PVC CDR Change Charge is a one-time, non-recurring charge for
increasing or decreasing a CBR speed and will apply for each change to an
Enterprise PVC CDR. The Enterprise PVC CDR Change Charge is waived under this
Agreement.

 

	
   

  	
   

  	
  Enterprise PVC CDR Change Charge

  	
   

  
	
  - per
  Enterprise PVC CDR change

  	
   

  	
  $

  	
  25.00
  (Waived)

  	
   

  
					

 

A
change of the physical location of the Customer’s Premises that requires a
change to an existing Port connection, requires discontinuance and
re-installation of the Enterprise PVCs involved. An Installation Charge for
each Enterprise PVC will apply as specified in Section B following.

 

B.                                    Enterprise
PVC Installation Charges - Installation Charges apply for the installation
of each Enterprise PVC.

 

	
   

  	
   

  	
  Enterprise PVC CDR Change Charge

  	
   

  
	
  - per Enterprise PVC
  CDR change

  	
   

  	
  $

  	
  25.00 (Waived)

  	
   

  
					

 

***The
Enterprise PVC Installation Charge is waived for any Enterprise PVC that
remains in place for at least twelve (12) months. If an Enterprise PVC does not
remain in place for twelve (12) months, AT&T may charge Customer the
Enterprise PVC Installation Charge, provided that AT&T may not charge
Customer the Enterprise PVC Installation Charge if the Enterprise PVC is
deleted prior to the end of the twelfth (12th) month (i) due to Customer’s
termination of this Agreement pursuant to Paragraph 3.B. (Termination by
Customer), Paragraph 9.L. (Tariffing) or any other provision of this Agreement
that allows Customer to discontinue an affected Service without liability; (ii)
pursuant to Paragraph 8.B. (Remedies for AT&T Infringement of Third Party
Rights) of this Agreement; or (iii) as part of Customer’s migration of that
location to another AT&T data service.

 

C.                                    Recurring
Charges - Recurring Monthly Charges apply for each Enterprise PVC as
specified in the following Enterprise PVC Recurring Charges Table.

 

Enterprise
PVC Recurring Charges Table

 

	
  Enterprise PVC CDR

  Kbps

  	
   

  	
  Symmetrical
  Enterprise

  PVC Monthly Charge

  	
   

  
	
  4

  	
   

  	
  $

  	
  17.83

  	
   

  
	
  8

  	
   

  	
  $

  	
  22.92

  	
   

  
	
  16

  	
   

  	
  $

  	
  33.13

  	
   

  
	
  32

  	
   

  	
  $

  	
  44.29

  	
   

  
	
  48

  	
   

  	
  $

  	
  64.04

  	
   

  
	
  56

  	
   

  	
  $

  	
  85.42

  	
   

  
	
  64

  	
   

  	
  $

  	
  85.42

  	
   

  
	
  128

  	
   

  	
  $

  	
  85.42

  	
   

  
	
  256

  	
   

  	
  $

  	
  208.33

  	
   

  
	
  384

  	
   

  	
  $

  	
  416.67

  	
   

  
	
  512

  	
   

  	
  $

  	
  625.00

  	
   

  
	
  768

  	
   

  	
  $

  	
  833.33

  	
   

  
	
  1024

  	
   

  	
  $

  	
  2,083.33

  	
   

  
	
  1536

  	
   

  	
  $

  	
  3,516.00

  	
   

  

 

79

 

The Recurring Monthly
Charge for each Symmetrical Enterprise PVC is specified in the above Enterprise
PVC Recurring Charges Table. For example, if a Customer orders a Symmetrical
Enterprise PVC with a CDR of 768 kbps the Monthly Recurring Charge will be
$833.33:

 

4.                                       In
Section l.A. of the AT&T InterSpan® Frame Relay Services Attachment
Cover Sheet, change the end of the Service Period from February 19, 2003
to August 19, 2004.

 

5.                                       In
Section 1.A. of the AT&T InterSpan® Frame Relay Services Attachment
Cover Sheet, change the date AT&T shall notify Customer of the pending
expiration of the Service Period from October 19, 2002 to April 19,
2004.

 

6.                                       In
Section 1.A. of the AT&T InterSpan® Frame Relay Services Attachment
Cover Sheet, change the date Customer may extend the Service Period for this
Attachment for one (1) year by notifying AT&T of its election from
November 19, 2002 to May 19, 2004.

 

7.                                       In
Section 1.C. of the AT&T InterSpan® Frame Relay Services Attachment
Cover Sheet, delete the reference to February 19, 2003 and change it to
August 19, 2004.

 

6.                                       In
Section 1.C. of the AT&T InterSpan® Frame Relay Services Attachment
Cover Sheet, delete the reference to February 19, 2004 and change it to
August 19, 2005.

 

80

 

9.                                       Delete
and replace the Section entitled “FRS, Domestic ATM, and FRS/ATM
Interworking Revenue Discount Plan Revenue Discount Plan” of the AT&T
InterSpan® Frame Relay Services Attachment Appendix 2 with the following:

 

FRS, Domestic ATM, and FRSIATM
Interworking Revenue Discount Plan

 

The
following Domestic ATM, FRS and FRS/ATM Interworking Revenue Discount Plan is
based on a Minimum Annual Revenue Commitment (MARC) by Customer. Customer’s
total undiscounted Domestic ATM, FRS and FRS/ATM Interworking Port Monthly
Charges; Domestic ATM, FRS and FRS/ATM Interworking Access Port Monthly
Charges; Domestic ATM, FRS and FRS/ATM Interworking PVC Monthly Charges, and
Enterprise PVC Recurring Monthly Charges (“Covered Charges”) are counted
towards the MARC. Undiscounted Monthly Charges for related incidental
non-tariffed services and for related non-tariffed data transport services, but
not for equipment charges, (collectively, “Related Charges”) shall count
towards no more than twelve and one-half percent (12.5%) of the MARC. The
Discount for Covered Charges shall not be applied to the Related Charges.

 

Domestic
ATM, FRS and FRS/ATM Interworking Revenue Discount Plan

 

	
  Contract Year

  	
   

  	
  Minimum
  Annual Revenue Commitment 

  (MARC)

  	
   

  	
  Discount
  for

  Covered Charges *

  	
   

  
	
  4

  	
   

  	
  $

  	
  34,000,000.00

  	
   

  	
  49

  	
  %

  
	
  5

  	
   

  	
  $

  	
  40,000,000.00

  	
   

  	
  52

  	
  %

  
	
  6

  	
   

  	
  $

  	
  40,000,000.00

  	
   

  	
  52

  	
  %

  
	
  7

  	
   

  	
  $

  	
  40,000,000.00

  	
   

  	
  52

  	
  %

  
	
  8

  	
   

  	
  $

  	
  40,000,000.00

  	
   

  	
  52

  	
  %

  
	
  9

  	
   

  	
  $

  	
  40,000,000.00

  	
   

  	
  52

  	
  %

  
	
  (12-month
  Extension)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

Contract
Year 4 begins February 19, 1999. At the end of each Contract Year, if the
total Covered Charges plus  Related
Charges (subject to the 12.5% limitation set forth above) for that Contract
Year (collectively “MARC Charges”) are less than the MARC for that Contract
Year, Customer will be billed a shortfall charge equal to the difference
between the MARC and the MARC Charges, (“Shortfall Amount”), as discounted
based on the Discount for Covered Charges. For example, If the Shortfall Amount
in Contract Year 7 is $100, and the Discount is 52%, Customer would be billed
$48 [$100 — ($100 x .52%)].

 

If
Covered Charges exceed the MARC in any of Contract Years 4, 5, 6,7 or 8
Customer may elect to carry the excess in each such year forward (up to a
maximum of ten percent (10%) of the Contract Year MARC) to be credited against
Customer’s MARC for any subsequent Contract Year. Such election must be made in
writing to AT&T within sixty (60) days after receipt of the final bill for
the month that ends the Contract Year. There shall be no carry forward from Contract
Years 1, 2 or 3 to Contract Years 4, 5, 6, 7 or 8.

 

81

 

IATM Revenue Discount Plan

 

Customer’s
total undiscounted International ATM Port Monthly Charges and International ATM
PVC Monthly Charges shall receive a discount (“International Discount”) of
fifty-two percent (52%).

 

82

 

10.                                 Replace
Access Port price table in Section entitled “Pricing Schedules,” of the
AT&T InterSpan® Frame Relay Services Attachment Appendix 2 with the
following:

 

Access Ports (only
available in 48 contiguous states)

 

	
  Access Port Rate

  (Kbps)

  	
   

  	
  Access
  Port Monthly Charge*

  	
   

  	
  Access
  Port

  Installation

  charge

  	
   

  	
  Access
  Port

  Change

  Charge

  	
   

  	
  Access
  Port

  Deletion

  Charge

  	
   

  
	
   

  	
   

  	
  Zone 1

  	
   

  	
  Zone 2

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  56K

  	
   

  	
  $

  	
  406.33

  	
   

  	
  $

  	
  391.67

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  64K

  	
   

  	
  $

  	
  541.67

  	
   

  	
  $

  	
  541.67

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  128K

  	
   

  	
  $

  	
  708.33

  	
   

  	
  $

  	
  666.67

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  256K

  	
   

  	
  $

  	
  937.50

  	
   

  	
  $

  	
  833.33

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  384K

  	
   

  	
  $

  	
  1,135.42

  	
   

  	
  $

  	
  1,031.25

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  512K

  	
   

  	
  $

  	
  1,345.30

  	
   

  	
  $

  	
  1,345.29

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  768K

  	
   

  	
  $

  	
  1,457.31

  	
   

  	
  $

  	
  1,457.31

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  
	
  1544K

  	
   

  	
  $

  	
  2,149.72

  	
   

  	
  $

  	
  2,149.73

  	
   

  	
  $

  	
  1,050.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  1,050.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  

 

*Zone I includes all
Other States not included under Zone 2. Zone 2 includes the following States:
AL, AR, CT, DE, FL, GA, HI, KS, KY, LA, MA, MD, ME, MI, MO, MS, NH, NJ, NC, NY,
OK, PA, RI, SC, TN, VA, VT, WV and DC.

 

11.                                 Replace
corresponding Ports price table columns in Section entitled “Pricing
Schedules,” of the AT&T InterSpan® Frame Relay Services Attachment Appendix
2 with the following (all other columns remain the same):

 

Ports

 

	
  PORT

  RATE

  (Kbps)

  	
   

  	
  PORT

  MONTHLY

  CHARGE

  	
   

  	
  Hawaii

  Port

  Additional

  Monthly

  Charges*

  	
   

  	
  Puerto
  Rico/Virgin Islands

  Port Additional

  Monthly Charge*

  	
   

  
	
  56

  	
   

  	
   

  	
  $

  	
  196.67

  	
   

  	
  $

  	
  506

  	
   

  	
  $

  	
  758

  	
   

  
	
  64

  	
   

  	
   

  	
  $

  	
  204.38

  	
   

  	
  $

  	
  506

  	
   

  	
  $

  	
  758

  	
   

  
	
  128

  	
   

  	
   

  	
  $

  	
  281.25

  	
   

  	
  $

  	
  1,027

  	
   

  	
  $

  	
  1,544

  	
   

  
	
  256

  	
   

  	
   

  	
  $

  	
  520.42

  	
   

  	
  $

  	
  1,525

  	
   

  	
  $

  	
  2,292

  	
   

  
	
  384

  	
   

  	
   

  	
  $

  	
  682.29

  	
   

  	
  $

  	
  2,064

  	
   

  	
  $

  	
  3,095

  	
   

  
	
  512

  	
   

  	
   

  	
  $

  	
  817.08

  	
   

  	
  $

  	
  2,534

  	
   

  	
  $

  	
  3,804

  	
   

  
	
  768

  	
   

  	
   

  	
  $

  	
  1,032.92

  	
   

  	
  $

  	
  3,078

  	
   

  	
  $

  	
  4,612

  	
   

  
	
  1024

  	
   

  	
   

  	
  $

  	
  1,679.00

  	
   

  	
  $

  	
  3,613

  	
   

  	
  $

  	
  5,418

  	
   

  
	
  1536

  	
   

  	
   

  	
  $

  	
  1,695.83

  	
   

  	
  $

  	
  4,562

  	
   

  	
  $

  	
  6,864

  	
   

  

 

83

 

12.                                 Replace
-corresponding PVCs price table columns in Section entitled “Pricing
Schedules,” of the AT&T InterSpan® Frame Relay Services Attachment Appendix
2 with the following (all other columns remain the same):

 

	
  PVCs

  

 

	
  PVC CIR (Kbps)

  	
   

  	
  Two-Way
  PVC Monthly Charge

  	
   

  
	
  4

  	
   

  	
   

  	
  $

  	
  8.92

  	
   

  
	
  8

  	
   

  	
   

  	
  $

  	
  11.46

  	
   

  
	
  16

  	
   

  	
   

  	
  $

  	
  16.56

  	
   

  
	
  32

  	
   

  	
   

  	
  $

  	
  22.15

  	
   

  
	
  48

  	
   

  	
   

  	
  $

  	
  32.02

  	
   

  
	
  56

  	
   

  	
   

  	
  $

  	
  42.71

  	
   

  
	
  64

  	
   

  	
   

  	
  $

  	
  42.71

  	
   

  
	
  128

  	
   

  	
   

  	
  $

  	
  42.71

  	
   

  
	
  256

  	
   

  	
   

  	
  $

  	
  104.17

  	
   

  
	
  384

  	
   

  	
   

  	
  $

  	
  208.83

  	
   

  
	
  512

  	
   

  	
   

  	
  $

  	
  312.50

  	
   

  
	
  768

  	
   

  	
   

  	
  $

  	
  416.67

  	
   

  
	
  1024

  	
   

  	
   

  	
  $

  	
  1,041.67

  	
   

  
	
  1536

  	
   

  	
   

  	
  $

  	
  1,758.00

  	
   

  

 

13.                                 Delete
and replace subsection (b) of Section entitled “Adjustment to Rates
and Charges”, of the AT&T InterSpan® Frame Relay Services Attachment
Appendix 2, as previously amended, with the following:

 

(b)                                 The
first day of the twelfth, twenty-forth and thirty-sixth month following the
effective date of Amendment No. 5 will be a Review Date. If the Customer elects
to extend this Contract, the first day of the forty-eighth month following the
effective date of Amendment No. 5 will be a Review Date.

 

14.                                 To
the AT&T InterSpan® Frame Relay Services Attachment Appendix 2, add a
Section entitled “Special Credit” as follows:

 

Special Credit

 

84

 

CUSTOMER
shall receive a Special Credit of $400,000.00 to be applied in month fifty-nine
(59) of the Service Period against CUSTOMER’s monthly bills for Services
provided under this Attachment Appendix 2. However, an early termination of
this Attachment for any reason will result in CUSTOMER being billed the full
amount of the credit applied.

 

15.                                 Replace
the table in Section 13.A.(1) of the AT&T InterSpan® Frame Relay
Services Attachment Appendix 3, as previdusly amended, with the following:

 

	
  Contract Year

  	
   

  	
  Percentage

  	
   

  
	
  1

  	
   

  	
  100

  	
  %

  
	
  2

  	
   

  	
  47

  	
  %

  
	
  3

  	
   

  	
  47

  	
  %

  
	
  4

  	
   

  	
  47

  	
  %

  
	
  4

  	
   

  	
  47

  	
  %

  
	
  6

  	
   

  	
  47

  	
  %

  
	
  7

  	
   

  	
  47

  	
  %

  
	
  8

  	
   

  	
  25

  	
  %

  
	
  9
  (Extended)

  	
   

  	
  0

  	
  %

  

 

16.                                 Delete
and replace Section 15.B. of the AT&T InterSpan® Frame Relay Services
Attachment Appendix 3 with the following:

 

B.                                     The
aggregate reduction of the MARC and the aggregate reductions of the MARC
requirements for additional discounts shall not exceed 30% under this Paragraph
15 (MARC Adjustments); provided, however, that the aggregate reduction with
respect to Subparagraph 15.A.(v) shaLl not exceed 20%. AT&T will agree to
reduce the MARC below the 30% or 20% floors, as applicable, if the parties
mutually agree on appropriate changes to the rates and discounts in this
agreement commensurate with the further reduction in the MARC.

 

Amendment No. 5 shall be
incorporated in and shall constitute a part of the Agreement, as if fully set
forth therein. In all other respects, the Agreement shall remain unchanged.

 

IN WITNESS WHEREOF,
AT&T and Customer have executed this Amendment.

 

	
  WORLDSPAN, LP

  	
   

  	
  AT&T CORP.

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ Paul Blackney

  	
   

  	
   

  	
  By:

  	
   

  	
   

  
	
   

  	
  (Authorized
  Signature)

  	
   

  	
   

  	
   

  	
  (Authorized Signature)

  	
   

  
	
   

  	
   

  	
   

  
	
  Paul Blackney

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  (Typed or Printed Name)

  	
   

  	
   

  	
  (Typed or Printed Name)

  
								

 

85

 

	
  President & Chief
  Execution Officer

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  (Title)

  	
   

  	
   

  	
  Title)

  
	
   

  	
   

  	
   

  
	
  December 20, 2000

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  (Date)

  	
   

  	
   

  	
  (Date)

  
							

 

86

 

Amendment No. 6 to the Agreement
between AT&T Corp and

WORLDSPAN, LP for AT&T InterSpan® Data Communications

Services Dated February 1, 1996, as Amended

 

 

	
   

  	
   

  	
  John Beckbissinger

  Contract Development

  Manager

  AT&T Corp.

  Room 34B40

  55 Corporate Drive

  Bridgewater, NJ 08807-1265

  

 

87

 

AMENDMENT NO.6

TO

AT&T INTERSPAN® DATA COMMUNICATIONS SERVICES AGREEMENT

 

AT&T Corp.
(“AT&T”) and WORLDSPAN, LP (“Customer”) have entered into an AT&T
InterSpan® Data Communications Services Agreement with an effective date of
February 1, 1996, Amendment 1, 2 and 3 (“Agreement”).

 

AT&T and Customer
hereby agree to amend this Agreement as follows:

 

1.                                       To
the Ports’ price table in Section entitled “Pricing Schedules” of the
AT&T InterSpan® Frame Relay Services Attachment Appendix 2, add 44.736 Mbps
Port Rate as follows (all other rows and columns remain the same):

 

Ports

 

Port

 

	
  Port

  Rate

  (Kbps)

  	
   

  	
  Port

  Monthly

  Charge

  	
   

  	
  Hawaii

  Port

  Additional

  Monthly

  Charges*

  	
   

  	
  Puerto

  Rico/Virgin

  Islands Port

  Additional

  Monthly

  Charge*

  	
   

  	
  Port

  Installation

  Charge

  	
   

  	
  Port

  Change

  Charge**

  	
   

  	
  Port 

  Deletion

  Charge***

  	
   

  
	
  44.736
  Mbps

  	
   

  	
  $

  	
  9,921.50

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  	
  $

  	
  1,000.00

  	
   

  	
  $

  	
  100.00

  	
   

  	
  $

  	
  750.00

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  	
   

  	
  (Waived)

  	
   

  

 

Amendment No. 6 shall be
incorporated in and shall constitute a part of the Agreement, as if fully set
forth therein. In all other respects, the Agreement shall remain unchanged.

 

IN WITNESS WHEREOF,
AT&T and Customer have executed this Amendment.

 

	
  WORLDSPAN, LP

  	
   

  	
  AT&T CORP.

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ Kelly
  Higgins

  	
   

  	
   

  	
  By:

  	
  /s/ R. J. Paliseno

  	
   

  
	
   

  	
  (Authorized Signature)

  	
   

  	
   

  	
  (Authorized Signature)

  
							

 

88

 

	
  Kelly
  Higgins

  	
   

  	
   

  	
  R. J. Paliseno

  	
   

  
	
  (Typed or Printed Name)

  	
   

  	
  (Typed or Printed Name)

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
    Director -
  Worldwide e-Commerce

  & Communications Infrastructure

  	
   

  	
   

  	
  District Manager

  	
   

  
	
  (Title)

  	
   

  	
   

  	
  (Title)

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  5/15/01

  	
   

  	
   

  	
  5/30/01

  	
   

  
	
  (Date)

  	
   

  	
  (Date)

  
							

 

89Exhibit
10.47

 

CRS MARKETING, SERVICES
AND DEVELOPMENT AGREEMENT

 

This CRS MARKETING, SERVICES AND DEVELOPMENT
AGREEMENT, dated and effective as of December 15, 1995 (the “Agreement”),
by and between MICROSOFT CORPORATION, a Washington corporation, with its
principal office at One MICROSOFT Way, Redmond, Washington 98052 (“MICROSOFT”),
and WORLDSPAN, L.P., a Delaware limited partnership, with its principal office
at 300 Galleria Parkway NW, Atlanta, Georgia 30339 (“WORLDSPAN”)

 

RECITALS

 

WORLDSPAN operates a computerized reservations system
and provides information and other transaction processing to airlines, travel
agents and others in the travel industry.

 

MICROSOFT develops software and operates an Online
System in the United States and throughout the world.

 

MICROSOFT desires to retain WORLDSPAN to provide
travel related transaction and data processing and other services, and
WORLDSPAN desires to provide same, all according to this Agreement;

 

Now, Therefore, in consideration of the above
recitals, the mutual undertakings of the parties as contained herein and other
good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties to this Agreement hereby agree as follows:

 

1.                                       Definitions

 

Except as otherwise defined in this Agreement, terms
used herein in capitalized form shall have the meanings set forth in
Schedule 1.

 

2.                                       WORLDSPAN’s
Obligations

 

2.1.1                        WORLDSPAN shall provide
MICROSOFT access to the WORLDSPAN System through Super Transaction, Standard
Message Interface, and such other communication protocols as WORLDSPAN may
develop from time to time.  WORLDSPAN
shall through proprietary and leased communications facilities allow access to
the WORLDSPAN System to MICROSOFT’s communications node in Bellevue, Washington.

 

2.1.2                        The parties acknowledge that
neither can accurately forecast the volume of transactions that will be
generated by MICROSOFT System users with the WORLDSPAN System.  To ensure reasonable capacity is available,
WORLDSPAN shall make available to MICROSOFT not later than August 14,
1996, processing capacity from the WORLDSPAN System according to the
specifications set forth on Schedule 2.1.2 attached hereto and as
otherwise provided in this Agreement. Thereafter, the parties shall confer
periodically for the purpose of modifying these minimum standards.  Notwithstanding the foregoing, WORLDSPAN
acknowledges that the standards set forth herein and to be agreed upon are the
minimum standards necessary to service MICROSOFT System users and that

 

 

adequate WORLDSPAN System resources are critical to the use of the
MICROSOFT System travel related services for their intended purposes.

 

2.2                                 WORLDSPAN
shall be responsible for acquiring any hardware and developing, at its expense,
all of the software and systems necessary and appropriate for delivery of the
CRS Services to the MICROSOFT node according to this Agreement.  Improvements, changes and enhancements to
the WORLDSPAN System to be developed by WORLDSPAN to implement MICROSOFT’s
access to the WORLDSPAN System and the schedule for such development are
included on Schedule 2.2 attached hereto and incorporated herein by this
reference.

 

2.3                                 Upon
MICROSOFT’s request, WORLDSPAN shall provide, at its own expense, engineering,
communications and technical support on-site at MICROSOFT’s facilities in
Redmond, Washington until the Rollout Date to a maximum of two (2) Person
Months in any twelve (12) month period. 
This on-site support will be provided by WORLDSPAN to: (a) assist
MICROSOFT in installing and utilizing the communication’s link between the
MICROSOFT System and the WORLDSPAN System; (b) provide support for translation
of MICROSOFT System users’ entries into the appropriate set of Super
Transactions and input values; and (c) trouble-shoot and repair problems with
any of the foregoing.

 

2.4                                 WORLDSPAN
shall provide to MICROSOFT telephone access to WORLDSPAN’s production and
technical personnel or contractors to respond to MICROSOFT personnel with
questions and problems arising out of access to the WORLDSPAN System by
MICROSOFT System users.  WORLDSPAN shall
use reasonable business efforts to make the necessary personnel available
twenty four (24) hours each day.

 

2.5                                 WORLDSPAN
shall not disclose any information created by a MICROSOFT System user or use
such information except as necessary for the performance of this Agreement
(including as reasonably needed by WORLDSPAN to complete and facilitate travel
transactions generated by Microsoft System users, and/or to adequately service
WORLDSPAN’s Travel Suppliers), except that WORLDSPAN may disclose information
from a reservation as required by law. 
WORLDSPAN acknowledges and agrees that MICROSOFT will have data privacy
obligations to its customers which MICROSOFT will need to be respected by
WORLDSPAN.  WORLDSPAN agrees to comply
with all MICROSOFT data privacy requirements communicated in writing by
MICROSOFT to WORLDSPAN except where to do so would be commercially unreasonable
due to the costs of implementation (where costs may not include foregone
revenue from the sale or use of such data).

 

3.                                       Services

 

3.1                                 During
the Term, WORLDSPAN shall make available to MICROSOFT the CRS Services in
accordance with the performance standards set forth in
Schedule 2.1.2.  Such performance
standards in general are intended to reflect the service levels provided to any
Travel Agent customer of WORLDSPAN. 
WORLDSPAN shall not be responsible for WORLDSPAN System unavailability
or any Response Time in excess of agreed limits due to: (a) scheduled
maintenance or scheduled downtime, (b) actions or inactions of MICROSOFT or 

 

2

 

MICROSOFT
System users, (c) failure of any part of the WORLDSPAN Network operated by a
third party supplier, or (d) outages caused by the failure of public network
components.

 

3.2                                 Nothing
herein shall prohibit MICROSOFT from obtaining any travel information or CRS
Services from any entity other than WORLDSPAN for use with the MICROSOFT System
and nothing shall prohibit WORLDSPAN from providing any travel information or
CRS Services to any Online System provider or other person.

 

3.3                                 MICROSOFT
shall provide to WORLDSPAN the information, data and necessary technical and
human resources to permit WORLDSPAN to complete WORLDSPAN’s development of
improvements, changes and enhancements to the WORLDSPAN System and to provide
access to the WORLDSPAN System and the CRS Services.

 

4.                                       Access
To CRS Services And Rights

 

4.1                                 Subject
to Section 4.3 and during the Term, WORLDSPAN hereby grants to MICROSOFT a
nonexclusive right and license in and to all of the functions, services,
information and data available through the WORLDSPAN System to all of
WORLDSPAN’s Travel Agent customers including, but not limited to, the CRS
Services.

 

4.2                                 WORLDSPAN
also grants to MICROSOFT a worldwide, non-exclusive, right and license during
the Term of this Agreement in WORLDSPAN Training Materials for the sole purpose
of permitting MICROSOFT to create, publish, and distribute training books,
manuals, software programs and other materials for the use of MICROSOFT
employees, contractors and MICROSOFT System users.  Within a reasonable period following termination of this
Agreement not to exceed sixty (60) days, MICROSOFT shall, at its option, return
to WORLDSPAN or destroy all of the WORLDSPAN Training Materials and all copies
of books, manuals, software or other materials containing WORLDSPAN Training
Materials, then in the possession of MICROSOFT.

 

4.3                                 The
license and the rights granted in Section 4.1 herein shall be limited to
the Territory and shall permit MICROSOFT to utilize information, data,
functions and services from the WORLDSPAN System, including the CRS Services,
to provide such information, data, functions and services through an Online
System to permit, among other things, users to review travel related
information, make reservations, and request tickets and other documents for
travel.  Notwithstanding anything to the
contrary herein, such restriction of MICROSOFT’s license rights to the Territory
shall mean only that MICROSOFT shall not actively market or advertise the
availability of the travel services and information provided through the
WORLDSPAN System as part of the MICROSOFT System outside of the Territory, and
such restriction shall place no limitation on MICROSOFT’s right which is
permitted by this Agreement to operate the MICROSOFT System and to provide
travel services and information via the WORLDSPAN System over the Internet, the
World Wide Web, The Microsoft Network, or any other Online System.  As used in this Section 4.3, to
“actively market or advertise” outside the Territory shall mean to undertake
actual marketing or advertising activities in local markets outside the
Territory, but shall not include marketing or advertising activities done
generally over the Internet, the World Wide Web, The Microsoft Network, or any
other Online System regardless of the fact that such activities may be
accessible to persons outside the Territory. 
With respect to

 

3

 

information and data regarding hotels and other lodging services,
WORLDSPAN also grants to MICROSOFT a perpetual, worldwide license and right to:
(a) develop, market, sell, make, use, reproduce, modify, adapt, create
derivative works based on, translate, distribute, (directly and indirectly),
transmit, display and perform publicly, license, rent, lease, and sell such
information and data on printed, electronic or other fixed media, and to
sublicense any or all of the foregoing rights, including the right to
sublicense such rights to third parties; and (b) create, develop, market,
distribute, transmit, license, sub-license and sell such information and data
through broadcast, cable or satellite television distribution, interactive and
otherwise.  Such license to information
and data regarding hotels and other lodging services shall be subject to such
future restrictions as may be imposed on WORLDSPAN by its suppliers of such
information, but only to the extent that such restrictions are communicated in
advance and in writing to MICROSOFT.

 

4.4                                 Subject
to the provisions of Section 7.5 herein, WORLDSPAN retains the right to
modify and enhance the WORLDSPAN System in its sole discretion at any time
during the Term, including but not limited to, the right to migrate MICROSOFT
and MICROSOFT System users to new computer reservation systems created or used
by WORLDSPAN, provided that any such modifications, enhancements and/or
migration shall not materially adversely alter any of the CRS Services,
including specifically the functionality associated with the development items
set forth on Schedule 2.2 attached hereto.  MICROSOFT agrees that it will take reasonable steps to administer
the use of the WORLDSPAN System by MICROSOFT System Users, including but not
limited to using all commercially reasonable efforts to terminate the access of
such users who MICROSOFT or WORLDSPAN determines use the WORLDSPAN System
improperly.  Improper use of the
WORLDSPAN System shall include: transmitting personal messages; making
speculative or improper bookings; training anyone other than MICROSOFT
employees, contractors or MICROSOFT System users; entering passive booking
codes (e.g., GK, HK, MK or BK codes) when no corresponding space has been
reserved with the transporting carrier’s internal reservation system; or
failing to remove such passive bookings from the WORLDSPAN System if the
corresponding space is canceled via telephone or by other means.

 

5.                                       MICROSOFT’s
Obligations

 

MICROSOFT will develop, at its own expense, the
capability for MICROSOFT System users to make reservations on airlines, cars,
hotels, tours, cruises and other products and services distributed through the
WORLDSPAN System.  For a five (5) month
period following implementation of the WORLDSPAN System through the MICROSOFT
System, MICROSOFT will use reasonable business efforts to construct its travel
reservations facilities available through the MICROSOFT System in a way to
promote the making of reservations and bookings to generate a stream of
chargeable transactions through the WORLDSPAN System. Thereafter, MICROSOFT and
WORLDSPAN shall agree upon the appropriate level of promotion of the WORLDSPAN
System given the then-existing business circumstances.  MICROSOFT makes no representation or warranty
about the volume of chargeable transactions that will be generated by MICROSOFT
System users or the ratio of chargeable transactions to total transactions.

 

4

 

6.                                       Attribution

 

At WORLDSPAN’s request, MICROSOFT shall include in a
screen or page provided as a part of any fixed media product utilizing data or
information provided from the WORLDSPAN System that WORLDSPAN has supplied such
data or information.

 

7.                                       Term

 

7.1                                 Unless
earlier terminated as provided herein, the term of this Agreement (the “Term”)
shall commence as of the date first written above on page one, and shall
continue thereafter for a period of ten (10) years.

 

7.2                                 This
Agreement may be terminated as follows:

 

7.2.1                        Either WORLDSPAN or MICROSOFT
may terminate this Agreement following six (6) months prior notice if the
parties have failed to reach an agreement according to either
Section 2.1.2 or Section 11.2 or Schedule 2.1.2 of this
Agreement, or (b) upon the occurrence of an Event of Default by the other
party.

 

7.2.2                        An Event of Default with
respect to MICROSOFT shall mean that:

 

(a)                                  MICROSOFT
defaults in making any payment hereunder when the same becomes due and payable,
and such default continues for a period of thirty (30) days after notice
thereof in writing from WORLDSPAN; or

 

(b)                                 (b)  MICROSOFT fails to comply with any of its
other material covenants or agreements in this Agreement and such default
continues for a period of thirty (30) days after notice thereof in writing from
WORLDSPAN.

 

7.2.3                        An Event of Default with respect
to WORLDSPAN shall mean that:

 

(a)                                  WORLDSPAN
fails to provide the CRS Services, which failure is not cured by WORLDSPAN not
more than sixty (60) days after notice thereof in writing from MICROSOFT; or

 

(b)                                 WORLDSPAN
fails to comply with any of its other material covenants or obligations in this
Agreement and such default continues for a period of thirty (30) days after
notice thereof in writing.

 

7.3                                 If
MICROSOFT makes any assignment for the benefit of creditors or becomes
insolvent, or if WORLDSPAN has reason to believe MICROSOFT is not generally
paying its bills when due, or if federal, state or common law bankruptcy or
insolvency proceedings are commenced with respect to MICROSOFT, or if a
receiver of MICROSOFT assets is appointed, or if MICROSOFT shall take any step
leading to its cessation as a going concern, or if MICROSOFT shall cease
operations for reasons other than a strike, then in any of the foregoing events
WORLDSPAN may immediately cancel this Agreement on notice to MICROSOFT, or, at
WORLDSPAN’s option require MICROSOFT to give adequate assurance

 

5

 

of
future performance of this Agreement by immediately curing any default
hereunder and establishing any irrevocable letter of credit issued by a bank
and on terms and conditions acceptable to WORLDSPAN in an amount sufficient to
cover all amounts potentially due from MICROSOFT under this Agreement and which
may be drawn upon WORLDSPAN upon the sole condition that MICROSOFT does not
fulfill its obligations under this Agreement in a timely manner.

 

7.4                                 If
WORLDSPAN makes any assignment for the benefit of creditors or becomes
insolvent, or if MICROSOFT has reason to believe WORLDSPAN is not generally
paying its bills when due, or if federal, state or common law bankruptcy or
insolvency proceedings are commenced with respect to WORLDSPAN, or if a
receiver of WORLDSPAN’s assets is appointed, or if WORLDSPAN shall take any
step leading to its cessation as a going concern, or if WORLDSPAN shall cease
operations for reasons other than a strike, then in any of the foregoing events
MICROSOFT may immediately cancel this Agreement on notice to WORLDSPAN, or, at
MICROSOFT’s option require WORLDSPAN to give adequate assurance of future
performance of this Agreement by immediately curing any default hereunder and
establishing any irrevocable letter of credit issued by a bank and on terms and
conditions acceptable to MICROSOFT in an amount sufficient to cover all amounts
potentially due from WORLDSPAN under this Agreement and which may be drawn upon
MICROSOFT upon the sole condition that WORLDSPAN does not fulfill its
obligations under this Agreement in a timely manner.

 

7.5                                 MICROSOFT
shall have the option to terminate this Agreement upon written notice to
WORLDSPAN in the event that WORLDSPAN migrates MICROSOFT and MICROSOFT System
users to a computer reservation system not operated by WORLDSPAN.  In addition, either party may terminate this
Agreement upon written notice to the other in the event of an assignment of
this Agreement by the other party to a third party.  For purposes of this Section 7.5, an assignment shall
include (i) any transfer of an ownership interest in WORLDSPAN or MS to a
person, group, or entity that would result in that person, group or entity acquiring
control of such party, or (ii) any transfer by either party of all or
substantially all of its assets.

 

8.                                       Additional
Development Services

 

In addition to development otherwise required to be
done by WORLDSPAN pursuant to this Agreement, MICROSOFT may request that
WORLDSPAN develop additional enhancements, improvements or changes to the
WORLDSPAN System for the benefit of MICROSOFT System users.  Subject to the availability of programming
resources and provided the enhancements, improvements, or changes do not
adversely impact the existing performance standards of the WORLDSPAN System,
WORLDSPAN shall provide Additional Development Services to complete such
requested development.

 

9.                                       Charges/Payment

 

9.1                                 MICROSOFT
shall pay WORLDSPAN’S standard hourly rate for Additional Development Services
provided pursuant to this Agreement.

 

6

 

9.2                                 MICROSOFT
shall pay all amounts hereunder calculated pursuant to the formulas and
otherwise in the manner set forth in this Agreement.  Payment shall be made within thirty (30) days of each monthly
invoice.

 

10.                                 Ownership,
No Other License

 

10.1                           The
WORLDSPAN System, including all Intellectual Property Rights therein, shall be
owned or retained, to the fullest extent legally permitted under all applicable
laws, by WORLDSPAN.  MICROSOFT shall
execute such instruments, agreements and acknowledgments as WORLDSPAN shall
require to transfer and assign any and all of MICROSOFT’s rights in and to such
Intellectual Property Rights therein to WORLDSPAN.  In addition to any other rights WORLDSPAN may have, WORLDSPAN
shall be permitted to license or market to any third party all or portions of
the WORLDSPAN System or the WORLDSPAN Software.

 

10.2                           The
MICROSOFT System, including all Intellectual Property Rights therein, shall be
owned or retained, to the fullest extent legally permitted under all applicable
laws, by MICROSOFT.  WORLDSPAN shall
execute such instruments, agreements and acknowledgments as MICROSOFT shall
require to transfer and assign any and all of WORLDSPAN’s rights in and to such
Intellectual Property Rights therein to MICROSOFT.  In addition to any other rights MICROSOFT may have, MICROSOFT
shall be permitted to license or market to any third party all or portions of
the MICROSOFT System or the MICROSOFT Software.

 

10.3                           Nothing
herein shall be construed as granting or conferring upon a party a license or
right to use the name or any Trademark, logo, or mark of the other party.

 

11.                                 Financial
Arrangements

 

11.1                           WORLDSPAN
acknowledges that the MICROSOFT System is a new service and, accordingly,
neither MICROSOFT nor WORLDSPAN can anticipate the number of transactions
through the WORLDSPAN System that will be generated by MICROSOFT System users
nor all of the revenues or expenses that will accrue to either party or the
number of transactions that will be generated by MICROSOFT System users.  As additional consideration for the promises
made by WORLDSPAN in this Agreement, MICROSOFT agrees that if revenues payable
by Travel Suppliers to WORLDSPAN for transactions generated by MICROSOFT System
users are less than One Hundred Thousand Dollars ($100,000.00) during the five
(5) month period following implementation of the WORLDSPAN System through the
MICROSOFT System (including the development items set forth on
Schedule 2.2), then MICROSOFT shall pay to WORLDSPAN:

 

(i)                                                                                     the
amount by which the actual amount of revenues payable is less than $100,000.00;
and

 

(ii)                                                                                  the
amount equal to WORLDSPAN’s out of pocket costs paid to third party telecommunications
suppliers for the leased communications lines

 

7

 

from the WORLDSPAN System to the Microsoft System in
Bellevue, Washington.

 

WORLDSPAN shall make available to MICROSOFT upon request any of its
books, records and regularly generated reports as are reasonably necessary to
confirm the average amounts charged for air bookings in 1995 and 1996.

 

11.2                           Other
than payments made by MICROSOFT for Additional Development Services and the
amount to be paid by MICROSOFT, if any, pursuant to section 11.1 above,
MICROSOFT and WORLDSPAN agree that each shall bear any and all expenses
incurred in the performance of this Agreement and each shall be entitled to
retain any and all revenues arising out of this Agreement for the period ending
January 31, 1997.  Not later than
August 1, 1996, the parties shall begin to confer for the purposes of
determining the need for making any change to the financial aspects of this
Agreement for the period after January 31, 1997, principally the sharing
of revenues received by WORLDSPAN from Travel Suppliers for bookings and
reservations made by MICROSOFT System users and expenses incurred by WORLDSPAN
in excess of the anticipated expenses. 
In the event the parties are unable to agree to the financial aspects by
November 30, 1996, either party may terminate this Agreement pursuant to
Section 7.2.

 

12.                                 Confidentiality

 

12.1                           The
Non Disclosure Agreement shall be in effect throughout the Term and shall
continue according to its terms.

 

12.2                           Notwithstanding
the foregoing, if either party receives a subpoena, civil investigative demand,
or any other order, demand or request for the Confidential Information of the
other party (the “Owning Party”); or if there is any change in law, statute or
regulation that requires the disclosure or delivery of such information to any
third party, then the party that would respond or otherwise be required to make
the delivery, disclosure or response shall give written notice to the Owning
Party.  The Owning Party shall have ten
(10) business days following such notice to make any motion to quash, file any
objection or protest, or otherwise take any action deemed necessary and
appropriate to prevent such disclosure and, during such ten (10) day period, the
other party will make no delivery, disclosure or response with respect to the
Confidential Information of the Owning Party.

 

13.                                 Force
Majeure

 

13.1                           WORLDSPAN
shall have no liability to MICROSOFT or any other person for malfunctions,
errors or interruptions in the operation of the WORLDSPAN System or
non-performance or delays in performance hereunder caused by acts of God,
strikes, labor disputes, fires, delays of suppliers of goods or services, acts
or omissions of sovereign states or airline industry associations (including
but not limited to ATA, ACH, ARC and IATA) or for any other cause beyond the
control of WORLDSPAN, and no such malfunction, interruption, non-performance or
delay shall constitute an Event of Default with respect to WORLDSPAN or MICROSOFT
hereunder.

 

8

 

13.2                           MICROSOFT
shall have no liability to WORLDSPAN or any other person for malfunctions or
interruptions in the operation of the MICROSOFT System or non-performance or
delays in performance hereunder caused by acts of God, strikes, labor disputes,
fires, delays of suppliers of goods or services, acts or omissions of sovereign
states or airline industry associations (including but not limited to ATA, ACH,
ARC and IATA) or for any other cause beyond the control of MICROSOFT, and no
such malfunction, interruption, non- performance or delay shall constitute an
Event of Default with respect to MICROSOFT or WORLDSPAN hereunder.

 

14.                                 Indemnification

 

14.1                           WORLDSPAN
and MICROSOFT each agree to indemnify, defend and hold harmless the other and
the other’s directors, officers, partners, affiliates, and employees from any
and all Loss arising out of: (a) the death or bodily injury of any agent,
employee, contractor, customer, business invitee or business visitor of the
indemnitor; and (b) the damage, loss or destruction of any real or tangible
personal property of the indemnitor, including but limited to the loss of use
thereof.

 

14.2                           WORLDSPAN
and MICROSOFT each agree to indemnify, defend and hold harmless the other and
the other’s directors, officers, partners, affiliates, and employees from any
and all Loss arising out of any claims or infringement of any Intellectual
Property Right conferred by contract or by common law or by any law of the
United States or any state alleged to have occurred because of any service,
data, or Confidential Information provided or work performed by the indemnitor;
provided, however, that this indemnity shall not apply unless the party
claiming indemnification notifies the other promptly of any matters in respect
of which the foregoing indemnity may apply and of which the notifying party has
knowledge and gives the other full opportunity to control the response thereto
and defense thereof, including, without limitation any agreement relating to
the settlement thereof.

 

14.3                           MICROSOFT
agrees to indemnify, defend, and hold harmless WORLDSPAN and its directors,
officers, partners, affiliates, and employees from any and all Loss incurred by
WORLDSPAN arising out any claim by a MICROSOFT System user using the WORLDSPAN
System, except for or to the extent that any such Loss is due to the negligence
of WORLDSPAN.

 

14.4                           WORLDSPAN
agrees to indemnify, defend, and hold harmless MICROSOFT and its directors,
officers, partners, affiliates, and employees from any and all Loss incurred by
MICROSOFT arising out any claim by a MICROSOFT System user using the WORLDSPAN
System to the extent that any such Loss is due to the negligence of WORLDSPAN.

 

14.5                           Each
of the indemnities set forth in this Section shall apply to each
applicable Loss described above that results from any cause (including the
negligence of the indemnified party) but shall not apply to the extent such
applicable loss results solely from the gross negligence or willful misconduct
of the indemnified party or such indemnity is otherwise prohibited by
applicable law.

 

9

 

15.                                 Insurance

 

15.1                           WORLDSPAN
shall maintain a Comprehensive General Liability insurance policy, including
worldwide coverage, in the amount of no less than U.S.  One Million and no/100 Dollars
($1,000,000.00) per occurrence with a U.S. Two Million and no/100 Dollars
($2,000,000.00) aggregate.  Such
coverage shall include contractual liability coverage for the indemnification
obligations contained herein, products hazard coverage and broad form property
coverage.  In addition, WORLDSPAN shall
maintain an umbrella liability insurance policy or policies in an amount no
less than U.S.  Five Million and no/100
Dollars ($5,000,000.00).

 

15.2                           WORLDSPAN
shall maintain the insurance or policies as required in subsection 15.1
above as follows:

 

15.2.1                  WORLDSPAN hereto shall provide to
MICROSOFT a Certificate of Insurance, in a form reasonably acceptable to
MICROSOFT, for each of the policies of insurance required by this Section.  Each Certificate of Insurance with respect
to the policies of insurance required by this Section must name MICROSOFT
as an additional insured.

 

15.2.2                  Each insurance policy including
renewal insurance, or Certificates of Insurance shall contain an agreement by
the insurer that it shall give no less than thirty (30) days written notice of
cancellation, intent not to renew, or reduction of material change in
coverage.  WORLDSPAN shall provide
MICROSOFT no less than ten (10) days prior written notice of any such notice
set forth in this Section.

 

15.2.3                  Each Certificate of Insurance
required hereby shall be delivered to MICROSOFT within ten (10) business days
after the effective date or renewal of the respective policy, as applicable.

 

16.                                 Regulatory
Compliance

 

WORLDSPAN and MICROSOFT shall comply with all ATA,
ACH, ARC, IATA and other travel industry and other governmental and regulatory
rules and regulations, and all laws, statutes, ordinances and regulations in
each case, applicable to this Agreement, to the parties, and to the services
provided hereunder.  WORLDSPAN reserves
the right to modify or eliminate any CRS Service if the provision of such
service might constitute a violation of any applicable statute, law, ordinance,
industry rule or regulation or order of a court or judicial or administrative
body.

 

17.                                 Successors

 

Neither party shall assign its interest in this
Agreement; provided, however, that (subject to Section 7.5) either party
may assign this Agreement upon thirty (30) days prior written notice to a
wholly-owned subsidiary or to an entity to which substantially all of the
assets of the assigning party are being transferred if such assignee assumes
and agrees to perform all of the obligations of the assignor.  This Agreement shall be binding upon the
parties hereto and their successors and assigns and all persons claiming under
or through them or any such successor or assign.

 

10

 

18.                                 Entire
Agreement

 

This Agreement and the Non Disclosure Agreement,
together with any appendices, schedules and exhibits to either this Agreement
and the Non Disclosure Agreement, constitute the entire agreement and
understanding of the parties and supersedes all other prior agreements and
understandings, both written and oral, between the parties with respect to the
subject matter hereof.  This Agreement
and the Non Disclosure Agreement may be amended only by a further writing duly
executed by authorized representative of the parties.

 

19.                                 Governing
Law

 

19.1                           Governing
Law.  This agreement shall be
governed by, and shall be performed, enforced and construed in accordance with,
the laws of the United States and the State of Washington (other than its rules
on conflicts of laws).

 

19.2                           Jurisdiction,
Forum.  Each Party irrevocably
submits to the non-exclusive jurisdiction of the Courts of the State of Georgia
and Washington and the United States Federal Courts sitting in Georgia and
Washington.  Each party shall appoint an
agent for services of process in the States of Georgia and Washington (and
notify the other party of the name and address of such agent) and shall
maintain such agent at all times unless it shall designate and notify the other
of a reasonably satisfactory successor agent or agents.

 

19.3                           Negotiation
of Provisions.  The parties agree
that the choice of law and forum provisions of this Section 19 have been
negotiated in good faith and agreed upon by the parties hereto and are
reasonable.  The parties, by their due
execution of this Agreement, expressly agree, to the fullest extent permitted
by law, not to challenge the choice of law or forum provisions contained in
this Section 19.

 

20.                                 No
Third Party Beneficiaries

 

None of the provisions of this Agreement shall be for
the benefit of or enforceable by or against any person other than a party,
including without limitation, any creditor of WORLDSPAN or of MICROSOFT.

 

21.                                 Cooperation
and Further Assurances

 

Each party hereto agrees to execute, acknowledge, deliver,
file and record such further certificates, instruments and documents, and to do
such other acts and things as may be required by law, or as may, in the
reasonable opinion of the counsel of either party, be necessary or advisable to
carry out the full intent and purposes of this Agreement.  In addition, each party agrees to provide to
the other party, as soon as practicable after receipt of a request and subject
to applicable laws and regulations, such financial data or other information as
may be necessary for compliance with the requirements of any federal, state or
local law or regulations or any governmental agency or authority applicable to
a party or its affiliates; provided, however, that the requesting person shall
bear any outside reasonable accounting, legal, and third-party costs and
expenses incurred in fulfilling any such request.  Each party agrees to keep confidential and not use in any matter,
other than as contemplated in this Section 21, financial data or other
information or documents furnished pursuant to this Agreement unless
ascertainable from public

 

11

 

or published information or trade sources, or already known to our
subsequently developed by such party independently, or received from a third
party not under an obligation to keep confidential such financial data, other
information or documents.  Both parties
also agree to confer on mutually beneficial projects, such as, but not limited
to, Net Fares support with possible incentives for the Net Fares program,
during the term of this Agreement.

 

22.                                 Expenses

 

Each party hereto shall assume and pay its own
expenses incident to the negotiation, execution and performance of this
Agreement.

 

23.                                 Waivers

 

The terms of this Agreement may be waived only by a
written instrument signed by the party which would have been able to require
compliance.  No delay on the part of
either party in exercising any right, power or privilege hereunder shall
operate as a waiver thereof.  No waiver
on the part of either party of any such right, power or privilege, shall
preclude any further exercise thereof or the exercise of any other such right,
power or privilege.

 

24.                                 Notices

 

24.1                           All
notices, requests, demands, and other communications under this Agreement shall
be in writing and shall be deemed given: (a) when received if delivered
personally; (b) on the next business day if sent by overnight service prepaid
with instructions for next business day delivery; or (c) on the day of
transmission if telecopied or telegraphed (transmission confirmed), to the
parties at the following addresses and numbers (or to such other persons,
addresses and numbers as a party may have specified by notice given to the
other party pursuant to this provision):

 

If to WORLDSPAN:

 

WORLDSPAN, L.P.

300 Galleria Parkway, NW., Suite 2100

Atlanta, Georgia 30339

Attention: Chief Executive Officer

Telecopier No.: (770) 563-7878

 

with a copy to:

 

WORLDSPAN, L.P.

300 Galleria Parkway, NW., Suite 2100

Atlanta, Georgia 30339

Attention: Vice President, General Counsel and
Secretary

Telecopier No.: (770) 563-7878

 

If to MICROSOFT:

 

MICROSOFT CORPORATION

 

12

 

One MICROSOFT Way

Redmond, Washington 98052-6399

Attention: Product Unit Manager - Travel Products
Group

Telecopier No.: (206) 936-7329

 

with a copy to:

 

MICROSOFT CORPORATION

One MICROSOFT Way

Redmond, Washington 98052-6399

Attention: 
Legal Department

Telecopier No.: (206) 936-7329

 

24.2                           If
either party gives a notice regarding any alleged breach or default of any term
of this Agreement, then such party shall include prominently on such notice the
legend “Notice of Claim of Breach of Contract” or words to the same effect. 

 

25.                                 Headings

 

The headings of this Agreement are for reference
purposes only and are to be given no effect in the construction or
interpretation of this Agreement.

 

26.                                 Severability

 

Any provision of this Agreement which is prohibited or
unenforceable in any jurisdiction shall, as to such jurisdiction, be
ineffective to the extent of such prohibition or unenforceability without
invalidating the remaining provisions hereof or affecting the validity or
enforceability of such provision in any other jurisdiction.

 

27.                                 Counterparts

 

This Agreement may be executed in counterparts, each
of which shall be an original and all of which shall together constitute one
and the same instrument.

 

28.                                 WARRANTY
DISCLAIMER

 

28.1                           MICROSOFT,
ON BEHALF OF ITSELF, ITS SUBSIDIARIES, AFFILIATES, AND SUBSCRIBERS,
ACKNOWLEDGES AND AGREES THAT, EXCEPT AS OTHERWISE PROVIDED HEREIN, NEITHER
WORLDSPAN, ITS PARTNERS, AFFILIATES, NOR ANY SERVICE PROVIDER OR OTHER SUPPLIER
OF DATA PROVIDED THROUGH THE WORLDSPAN SYSTEM WARRANTS THE ACCURACY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY SOFTWARE, DATA OR
EQUIPMENT.  MICROSOFT FURTHER
ACKNOWLEDGES AND AGREES THAT, EXCEPT AS OTHERWISE PROVIDED HEREIN, WORLDSPAN,
ITS PARTNERS, AND AFFILIATES DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES
CONCERNING THE PARTICIPATION OR IDENTITIES OF TRAVEL SUPPLIERS OR VENDORS IN
THE WORLDSPAN SYSTEM.  EXCEPT AS
OTHERWISE PROVIDED HEREIN, NO WARRANTIES, GUARANTEES OR REPRESENTATIONS OF

 

13

 

ANY
KIND, EXPRESSED OR IMPLIED, ARE MADE BY WORLDSPAN WITH RESPECT TO THE WORLDSPAN
SYSTEM OR ANY WORLDSPAN SOFTWARE, INCLUDING WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

28.2                           WORLDSPAN,
ON BEHALF OF ITSELF, ITS SUBSIDIARIES, AFFILIATES, AND SUBSCRIBERS,
ACKNOWLEDGES AND AGREES THAT, EXCEPT AS OTHERWISE PROVIDED HEREIN, NEITHER
MICROSOFT, ITS AFFILIATES, NOR ITS AGENTS WARRANTS THE ACCURACY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY SOFTWARE, DATA OR
EQUIPMENT.  WORLDSPAN FURTHER
ACKNOWLEDGES AND AGREES THAT, EXCEPT AS OTHERWISE PROVIDED HEREIN, MICROSOFT,
ITS PARTNERS, AND AFFILIATES DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES
CONCERNING THE PARTICIPATION LEVEL OF USERS THE MICROSOFT SYSTEM OR THE
REVENUES THAT MIGHT BE GENERATED THEREBY. 
EXCEPT AS OTHERWISE PROVIDED HEREIN, NO WARRANTIES, GUARANTEES OR
REPRESENTATIONS OF ANY KIND, EXPRESSED OR IMPLIED, ARE MADE BY MICROSOFT WITH
RESPECT TO THE MICROSOFT SYSTEM, ITS SUBSCRIBERS, OR ANY MICROSOFT SOFTWARE,
INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.

 

IN WITNESS WHEREOF, each of the parties hereto have
caused this Agreement to be executed by its respective officer thereunto duly
authorized as of the day and year first above written.

 

	
  MICROSOFT CORPORATION

  	
  WORLDSPAN, L.P.

  
	
   

  	
   

  
	
  /s/ Patty Stonesifer

  	
   

  	
  /s/ Mike Buckman

  	
   

  
	
   

  	
   

  
	
  By (sign)

  	
  By (sign)

  
	
   

  	
   

  
	
  Patty Stonesifer

  	
   

  	
  Mike Buckman

  	
   

  
	
  Senior Vice President - Consumer

  Division

  	
  Chief Executive Officer, pursuant to

  a delegation of authority by the

  General partners of WORLDSPAN, L.P.

  
	
   

  	
   

  
	
  12/22/95

  	
   

  	
   

  	
   

  
	
  Date

  	
  Date

  

 

14

 

SCHEDULE 1

 

DEFINITIONS RELATING TO
THE

CRS MARKETING, SERVICES AND DEVELOPMENT AGREEMENT

 

“ACH” means the Airlines Clearing House

 

“ARC” means the Airlines Reporting Corporation

 

“ATA” means the Airline Transport Association

 

“Additional Development Services” means programming
services provided by WORLDSPAN pursuant to Section 8 of the Agreement to
create improvements and enhancements to the WORLDSPAN System for the benefit of
MICROSOFT.

 

“Computer Reservation System” or “CRS” means an
automated system used by travel agents and other non-airline personnel under
contractual agreement, containing information about the availability of travel
related services and goods.

 

“Confidential Information” shall have the meaning set
forth in the Non Disclosure Agreement. 
This Agreement shall also be considered Confidential Information of each
party with respect to the other party.

 

“Contracts” means contracts, leases, sales orders,
licenses, agreements, permits, plans, purchase orders, commitments, collective
bargaining agreements, and other binding arrangements (including, without
limitation, capital commitments and arrangements with respect to construction
in progress), whether oral or written, express or implied.

 

“CRS Services” means all of the information, data,
services, features and functions of the WORLDSPAN System made available to all
Travel Agent customers of WORLDSPAN from time to time.

 

“Event of Default” has the meaning assigned in
Section 7 of the Agreement.

 

“Fares/Pricing Services” means the services provided
to MICROSOFT through the WORLDSPAN System with respect to information on fares
and the automatic calculation of prices for air travel itineraries for
MICROSOFT System users.

 

“IATA” means the International Air Transport
Association.

 

“Intellectual Property Right” means each (a) Patent,
(b) Trademark, (c) trade name, (d) knowhow, (e) shop right, (f) copyright, (g)
service mark, (h) trade secret, (i) invention and (j) any Intellectual Property
Right.

 

“Loss” means loss, liability (whether accrued,
absolute, contingent, or otherwise), damages, deficiencies, expenses (including
without limitation, fees and disbursements of counsel and expenses of
investigation), claims, liens or other obligations whatsoever.

 

15

 

“MICROSOFT Network” means the telecommunications
network operated and/or managed by MICROSOFT.

 

“MICROSOFT Software” means the computer programs and
associated documentation, including source code, used by MICROSOFT in the
MICROSOFT Network or otherwise developed by or licensed to MICROSOFT.

 

“MICROSOFT System” means the computer hardware,
software and related devices and systems used by, or operated for the benefit
of, MICROSOFT to provide an Online System to customers and MICROSOFT internal
users including, without limitation, the MICROSOFT Software and the MICROSOFT
Network.  The MICROSOFT System does not
include the WORLDSPAN System.

 

“MICROSOFT System user” means any person or entity who
is entitled to use the MICROSOFT System.

 

“Network Services” means data communication services
provided through a network.

 

“Non Disclosure Agreement” means that Microsoft
Corporation Non-Disclosure Agreement between MICROSOFT and WORLDSPAN dated
February 10, 1995.

 

“Online System” means any system or combination of
systems for distributing electronic content or an electronic product or
service, digital or otherwise, via transmission, directly or indirectly, to
users, whether over telephone lines, cable television systems, optical fiber
connections, cellular telephones, satellites, wireless broadcast, or other mode
of transmission now known or subsequently developed.

 

“Operational Emergency” means (i) any disruption in or
impairment of the operation of the WORLDSPAN System that causes a material
interruption in the normal business operations of any WORLDSPAN Hosted Carrier,
or (ii) any problem or defect in the WORLDSPAN System which, in the reasonable
opinion of WORLDSPAN, either (x) impairs the ability of aircraft of any such
carrier to operate safely pursuant to the laws, rules or regulations of any
jurisdiction governing the flight of such aircraft or (y) poses any imminent
risk that the airline operations conducted by any such carrier will suffer any
event, occurrence or delay that poses a material threat to the safe operation
of any aircraft.

 

“Patents” means patents (including all reissues,
divisions, continuation and extensions thereof), patent applications, patent
disclosures docketed and all other patent rights.

 

“Person Month” means the equivalent of one person
working on average one hundred seventy (170) hours for a period of thirty (30)
consecutive days.

 

“Power Shopper” means the functionality provided
through the WORLDSPAN System to permit a user to automatically retrieve the
lowest priced travel option as more fully defined in the document entitled
“WORLDSPAN Super Transaction Implementation Guide” as modified on
November 13, 1995.

 

16

 

“Response Time” means the time elapsed between
delivery of a message to the WORLDSPAN System, until the response to that
message leaves the WORLDSPAN System (exclusive of the WORLDSPAN Network).

 

“Rollout Date” means the date that Power Shopper has
been through alpha testing, that changes and/or fixes arising out of alpha
testing have been implemented by WORLDSPAN, and Power Shopper is then released
to MICROSOFT for beta testing.

 

“Term” shall have the meaning assigned in
Section 7 of the Agreement.

 

“Territory” means the geographic territory defined by
IATA as Traffic Conferences 1 and 2, which includes all of the North and South
American continents and adjacent islands, Greenland, Bermuda, the West Indies
and Islands of the Caribbean, the Hawaiian Islands (including Midway and
Palmyra), all of Europe and adjacent islands, Iceland, the Azores, all of
Africa and adjacent islands, Ascension Island and that part of Asia lying west
of and including Iran.

 

“Trademark” means a trademark, service mark or an
application for either.

 

“Training Materials” means books, instructions,
charts, information or programs used or useful in training or educating a
Travel Agent in operating the WORLDSPAN System, regardless of whether such
materials are made available in print, electronic media, online or otherwise.

 

“Travel Agent” means each wholesaler, agent or other
person who makes travel arrangements for others for airlines, trains, buses,
cruise ships, hotels, car rentals and the like as well as any corporate travel
department, but shall not include any Travel Supplier.

 

“Travel Supplier” means each airline, hotel, car
rental company, cruise line or other entity providing travel related goods or
services.

 

“WORLDSPAN Hosted Carrier” means any WORLDSPAN Partner
which receives its internal reservation and/or flight operations functions from
the WORLDSPAN System.

 

“WORLDSPAN Network” means the telecommunications
network operated and/or managed by WORLDSPAN.

 

“WORLDSPAN Partner” means any airline that owns,
directly or indirectly, an equity interest in WORLDSPAN, L.P.

 

“WORLDSPAN Software” means the computer programs and
associated documentation, including source code, used by WORLDSPAN in
connection with the operation of the WORLDSPAN System, including all Improvements.

 

17

 

“WORLDSPAN System” means the computer hardware,
software and related devices and systems used by WORLDSPAN to provide services
to MICROSOFT pursuant to the Agreement including, without limitation, the
WORLDSPAN Software and the WORLDSPAN Network.

 

“WORLDSPAN Training Materials” means training manuals,
books, software and other materials used or useful in connection with training
for WORLDSPAN’s Travel Agent customers.

 

18

 

SCHEDULE 2.1.2

 

WORLDSPAN INITIAL MINIMUM
CAPACITY REQUIREMENTS

 

WORLDSPAN will provide initial capability to process
up to [*] concurrent TPF transactions during peak hours (7am-7pm EST) and up to
[*] concurrent TPF transactions during off peak hours (7pm-7am EST) submitted
from MICROSOFT.  This capacity is
expected to be sufficient to process [*] Super Transactions per second during
peak hours and up to [*] super Transactions per second during off- peak
hours.  This will be implemented in the
form of [*] of terminal addresses which MICROSOFT can access through the
WORLDSPAN Auxiliary Processor. 
WORLDSPAN will provide one half the number of terminal addresses
guaranteed for the beginning phase of production by February 15,
1996.  During the period
February 15, 1996 to August 14, 1996, for agreed upon scheduled
periods of at least ten (10) days every two (2) months, full initial capacity
as described above will be made available for the purpose of stress testing.

 

WORLDSPAN SYSTEM AVAILABILITY OBJECTIVE

 

The CRS Services will be available to MICROSOFT on
average during any [*] consecutive month period at least [*] of the time.

 

Regarding Power Shopper: given that MICROSOFT does not
submit at a higher rate than [*] Power Shopper request per [*] seconds during
peak hours (7am-7pm EST) and [*] Power Shopper per second during off peak hours
(7pm-7am EST)WORLDSPAN will provide a substantive, accurate response [*] of the
time.

 

Prior to Rollout Date

 

MICROSOFT and WORLDSPAN agree to:

 

1.                                       Identify
all unique Super Transactions which will be generated by MICROSOFT for
processing by the WORLDSPAN System and identify the average TPF Transaction
rate per Super Transaction.

 

2.                                       Identify
profile of Super Transactions activity to include estimates of rates for entire
24-hour daily periods.

 

3.                                       Measure
current Response Time levels provided to Travel Agent and other customers of
WORLDSPAN System using identical or similar Super Transactions.

 

4.                                       Identify
and implement any necessary changes to the WORLDSPAN System to make Response
Times to MICROSOFT comparable to measurements from point 3 above.

 

5.                                       MICROSOFT
will make changes to its message structure as suggested by WORLDSPAN to improve
Response Times providing the changes do not materially impact the functionality
provided to MICROSOFT System users.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

19

 

Prior to end of Beta Test

 

WORLDSPAN and MICROSOFT will mutually agree to the
documentation and acceptance of Response Time objectives above.

 

The Response Time objectives above shall be available
no later than August 14, 1996.  In
the event the parties are unable to agree to the Response Times to be imposed
during the term of this Agreement, either party may terminate this Agreement
pursuant to Section 7.2.

 

20

 

SCHEDULE 2.2

 

WORLDSPAN DEVELOPMENT
ITEMS AND DELIVERY DATES

 

This schedule defines additional functionality in
addition to the CRS Services that WORLDSPAN will provide to MICROSOFT pursuant
to the Agreement.  Also defined is the
nature and responsibility for the communication link between WORLDSPAN and
MICROSOFT and standards for WORLDSPAN System availability to MICROSOFT during
development.

 

General Nature of Work

 

MICROSOFT requires a set of changes to the WORLDSPAN
System in order to build the initial version of the product to be included with
the Microsoft System. Other changes may be necessary to support future
versions.  The changes described in this
subsection are general only, and more detailed descriptions follow
below.  Although all requests in this
Schedule 2.2 refer to Super Transaction, other functionally similar structured
message interfaces may be substituted following MICROSOFT’s consent.  The changes fall into four categories:

 

1.                                       Provide
functionality through the Super Transaction API that exists on the native host
systems but is not currently available through Super Transaction.  Where practical, MICROSOFT will in its
discretion attempt to leverage the existing capability of the host systems and
not require new functionality at the host level.  However, new host system capability may be needed in some areas.

 

2.                                       Provide
enhanced shopping capabilities.

 

3.                                       Provide
support for automating processes that an experienced travel agent could perform
using the existing WORLDSPAN System. 
For example, interpreting fares rules and applying applicable discounts.

 

4.                                       Support
MICROSOFT’s ability to provide travel agency operations (ticketing, queue
management, etc.) and telephone support, either directly or through agreement
with third parties.

 

Existing Functionality

 

MICROSOFT will have the ability to use all
functionality described in “WORLDSPAN Super Transaction Specifications” dated
December 1, 1995.  All
functionality described in the Specifications will work as documented.  Any functionality described in the
Specifications but not yet implemented will be accessible by MICROSOFT by
December 15, 1995.

 

All transactions will return complete, accurate and
reliable information.  [*] of all
software defects reported by MICROSOFT will be resolved in 30 days or less
unless by mutual agreement the time limit is extended.  Resolution will either mean the defect is
fixed or a suitable work around is identified. 
A “software defect” means any documented occurrence of an instance where
the software does not perform according to its published specifications.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

21

 

Summary of the Requirements for New Work

 

The following enhancements will be required:

 

[*]

 

Air Transactions

 

[*]

 

Hotels

 

[*]

 

Other

 

[*]

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

22

 

Communication Links

 

WORLDSPAN will provide the following communication
links with MICROSOFT:

 

The existing dial-in X.25 link to Atlanta provided for
test purposes shall continue through the Term of the Agreement.  MICROSOFT pays for the phone costs and
WORLDSPAN maintains the internal connections and hardware to WORLDSPAN’s
systems.

 

By November 30, 1995, WORLDSPAN will provide a
leased line X.25 connection to the point-of-presence at the local telephone
provider in Bellevue Washington. This will operate at speeds no less than
56KB/sec.  WORLDSPAN will pay for all
traffic generated and the cost of installation to the point-of-presence.  This line will be used for continued test
and development of the products.  This will
be maintained for the Term of the Agreement.

 

By January 1, 1996, WORLDSPAN will provide one
leased line X.25 connection to a point of presence identified above to
WORLDSPAN production facilities.  This
will operate at speeds no less than 56KB/sec. 
WORLDSPAN will pay for all traffic generated and the cost of
installation to the point-of-presence. 
This line will be used for final beta testing.  This will be maintained for the Term of the Agreement.

 

By February 15, 1995, WORLDSPAN will provide two
more leased lines X.25 connection to a point of presence identified above to
WORLDSPAN production facilities.  These
will operate at speeds no less than 56KB/sec. 
WORLDSPAN will pay for all traffic generated and the cost of
installation to the point-of-presence. 
This line will be used for production uses.  This will be maintained for the Term of the Agreement.

 

For each communications facility described above,
WORLDSPAN will provide the same level availability as provided to its highest
volume travel agencies using similar facilities.

 

The technology used to support any of the above links
can be modified to provide higher bandwidth, lower cost or better security so
long as such modifications do not materially adversely affect WORLDSPAN’s
performance standards hereunder.

 

23

 

AMENDMENT NO.  1

 

TO CRS MARKETING,
SERVICES AND DEVELOPMENT AGREEMENT

 

THIS AMENDMENT NO. 
1 TO CRS MARKETING, SERVICES AND DEVELOPMENT AGREEMENT, dated and
effective as of January 1, 1997 (“Amendment”), by and between Microsoft
Corporation, a Washington corporation (“MICROSOFT”) with its principal office
at One Microsoft Way, Redmond, Washington 98052, and WORLDSPAN, L.P., a
Delaware limited partnership (“WORLDSPAN”), with its principal office at 300
Galleria Parkway, NW, Atlanta, Georgia 30339.

 

MICROSOFT and WORLDSPAN are parties to that certain
CRS Marketing, Services and Development Agreement dated December 15, 1995
(the “Agreement”).

 

WORLDSPAN and MICROSOFT now desire to modify the
Agreement.

 

Now, Therefore, in consideration of the above
recitals, the mutual undertakings of the parties as contained herein and other
good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties to this Amendment hereby agree as follows:

 

1.                                       Definitions

 

Terms in capitalized form used in this Amendment shall
have the meanings set forth in Schedules 1 and 2.1.2.  Terms in capitalized form not defined in this Amendment shall
have the meanings set forth in the Agreement.

 

2.                                       Travel
Supplier Billings

 

A new Section 29 is hereby added to the Agreement
to provide as follows:

 

29.                                 Travel
Supplier Billings

 

29.1                           Notwithstanding
anything in this Agreement to the contrary, commencing with Car and Hotel
Bookings as of January 1, 1997, WORLDSPAN agrees to prepare and deliver to
MICROSOFT and/or its designated service provider reasonably approved by
WORLDSPAN, a report showing the Car and Hotel Bookings made through MICROSOFT
System during the preceding calendar month (the “Booking Report”).  The Booking Reports shall be delivered not
more than ten (10) days following the end of the month in which the Car and
Hotel Bookings occurred.  Each Booking
Report shall be provided in printed form and on electronic media according to
the following specifications: delimited text file and print file, both
available for download via modem by MICROSOFT and/or its designated service
provider.  Each Booking Report shall
include, for each Car and Hotel Booking, the date made, name of the traveler,
and such other information normally provided by WORLDSPAN to the Participating
Car or Participating Hotel in connection with WORLDSPAN’s invoice for the
Bookings.  WORLDSPAN shall use 

 

 

reasonable business efforts to obligate, where
applicable, Participating Cars and Participating Hotels to pay Car and Hotel
Fees to MICROSOFT instead of WORLDSPAN. 
MICROSOFT understands and agrees that WORLDSPAN may directly bill
certain Participating Cars and Participating Hotels for Bookings made by
MICROSOFT System users. MICROSOFT shall be responsible at its expense for
contracting with Travel Suppliers with regard to payment of MICROSOFT’s charges
and other matters related to Bookings from the MICROSOFT System.

 

29.2                           With
respect to Bookings made through the MICROSOFT System, the parties acknowledge
that Participating Cars and Participating Hotels may agree to provide MICROSOFT
with a negotiated rate agreed upon by MICROSOFT and the applicable Travel
Supplier (“Negotiated Car and Hotel Rates”) in lieu of the customary industry
commissions.  MICROSOFT shall provide to
WORLDSPAN a list indicating whether a Participating Car or Hotel has elected to
pay a Negotiated Car and Hotel Rate on a monthly basis.  Exhibit A sets forth the Participating Cars
and Participating Hotels that have agreed to pay the Negotiated Car and Hotel
Rates as of the effective date of this Amendment.  WORLDSPAN shall prepare a monthly invoice based upon the list
described above and the monthly Booking Report, and MICROSOFT shall pay
WORLDSPAN [*] per Net Booking made by MICROSOFT System users with respect to
Participating Cars and Participating Hotels that have elected to pay the
Negotiated Car and Hotel Rates.  (The
amount to be paid with respect to other Travel Suppliers (i.e., cruises and
tours), if any, shall be determined by mutual written agreement of the
parties.) Such invoiced amount shall be paid by MICROSOFT within sixty (60)
days of receipt of WORLDSPAN’s invoice. 
In the event a Participating Car or Participating Hotel fails to pay
MICROSOFT the Negotiated Car and Hotel Rates for three (3) consecutive months,
and MICROSOFT, despite using reasonable business efforts, is unable to collect
any such fees, MICROSOFT will notify WORLDSPAN in writing of such uncollected
amounts and the parties will discuss the appropriate next steps.  If such Participating Car or Participating
Hotel continues to fail to pay MICROSOFT the Negotiated Car and Hotel Rates for
an additional thirty (30) days after the date of the notice, then MICROSOFT may
elect either (i) to continue to pay to WORLDSPAN the [*] per Net Booking
incurred despite its inability to collect or (ii) to agree to remove the
defaulting Participating Car or Participating Hotel from this Section 29.2
and to permit WORLDSPAN to directly invoice such defaulting Participating Car
or Participating Hotel the standard WORLDSPAN Car or Hotel Fee in which case
WORLDSPAN will refund (or otherwise offset from amounts owed by MICROSOFT to
WORLDSPAN hereunder) the amounts paid to WORLDSPAN by MICROSOFT for such
uncollected Bookings (provided, however, WORLDSPAN will not be required to refund
any amounts where MICROSOFT fails to collect due to a marketing or other

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

2

 

arrangement with a Participating Car or Participating
Hotel).

 

29.3                           If
WORLDSPAN elects to terminate the availability of a Travel Supplier
participating in the WORLDSPAN System, WORLDSPAN shall notify MICROSOFT as soon
as reasonably practicable and shall use commercially reasonable efforts to make
arrangements appropriate for handling the existing Bookings of such Travel
Supplier made by MICROSOFT users through the WORLDSPAN System.

 

29.4                           WORLDSPAN
and MICROSOFT reserve the right to charge Travel Suppliers for other services
and products, and to modify their respective fees and charges with Travel
Suppliers.  In the event that WORLDSPAN
changes its Car and Hotel Fee, such change shall not affect the distribution of
the fees collected by MICROSOFT from such Participating Cars or Participating
Hotels as set forth in this Amendment above unless otherwise agreed to by the
parties in writing.

 

29.5                           MICROSOFT
shall make available to WORLDSPAN upon request any of its books, records and
reports as are reasonably necessary to confirm the reports or statement
provided by MICROSOFT hereunder.

 

3.                                       Payment

 

Section 9.2 of the Agreement is hereby deleted
and replaced by the following new Section 9.2:

 

9.2                                 Each
party shall pay all amounts due hereunder calculated pursuant to the formulas
and otherwise in the manner set forth in this Agreement.  Except as otherwise specified, payment shall
be made within thirty (30) days of an invoice or, where the amount owed is
determined by the paying party, within sixty (60) days of the end of the month,
quarter or other period to which the obligation applies.  All payments to be made to MICROSOFT shall
be sent to the following address (or to such other address as MICROSOFT so
designates in writing to WORLDSPAN):

 

Microsoft North American Collections

Attn: 
Dept.  551 - Special Agreements

P.O.  Box
844505

Dallas, TX 75284-4505

 

4.                                       System
Capacity

 

Section 2.1.2 of the Agreement is hereby deleted
and replaced by the following new Section 2.1.2:

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

3

 

2.1.2                        To ensure reasonable capacity
is available and subject to Section 3.1, WORLDSPAN shall make available to
MICROSOFT processing capacity from the WORLDSPAN System according to the
specifications set forth on Schedule 2.1.2 attached hereto and as
otherwise provided in this Agreement. 
MICROSOFT shall not have any proprietary rights in any equipment or
software acquired by WORLDSPAN to provide capacity hereunder.  Once each calendar month during the term of
this Agreement, MICROSOFT and WORLDSPAN agree to discuss the WORLDSPAN System
capacity available to MICROSOFT and MICROSOFT’s projections with respect to its
total capacity requirements.  Based upon
such meetings and projections, the parties shall implement in good faith any
necessary changes mutually agreed upon, including but not limited to the
WORLDSPAN System capacity and other technical issues and shall document such
changes in a revised Schedule 2.1.2. 
MICROSOFT and WORLDSPAN shall bear the costs and expenses associated
with any expansion of capacity of the WORLDSPAN System only to the extent
expressly agreed to herein by the parties in writing.

 

5.                                       Revenue
Share; Capacity Fees.

 

(a)                                  Effective
as of January 1, 1997, Section 11.1 of the Agreement is hereby
deleted and replaced by the following new Section 11.1:

 

11.1.                        A.                                   As additional
consideration for the promises made by WORLDSPAN in this Agreement including,
but not limited to the promises regarding WORLDSPAN System capacity, MICROSOFT
shall pay WORLDSPAN [*] within thirty (30) days of the signing date of this
Amendment.  Additionally, MICROSOFT
shall pay WORLDSPAN [*] within thirty (30) days of the signing of this
Amendment.

 

B.                                     (i)                                     The
parties agree that WORLDSPAN shall pay to MICROSOFT the base revenue share
amount indicated in the attached Appendix 1 (“Base Revenue Share”) and the
incentive revenue share amount indicated in the attached Appendix 1 (“Incentive
Revenue Share”) with respect to all Airline Fees generated by MICROSOFT System
users through the MICROSOFT System. 
Within sixty (60) days after the end of each calendar month, WORLDSPAN
shall furnish MICROSOFT with a statement together with payment for all amounts
shown thereby to be due to MICROSOFT. 
The statement shall be based upon the Base Revenue Share and the
Incentive Revenue Share (together, the “Revenue Share”) for the month preceding
the month then ended, and shall contain information sufficient to discern how
the Revenue Share was computed.

 

(ii)                                  At
the end of each calendar year, WORLDSPAN shall reconcile the amounts billed to
and paid by Participating Airlines for Bookings made by MICROSOFT System
users.  In the event a participating
Airline fails to pay and WORLDSPAN, despite using

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

4

 

reasonable business efforts, is unable to collect
Airline Fees from such Participating Airline, WORLDSPAN shall notify MICROSOFT
in writing of such uncollected amounts. 
Within thirty (30) days of receipt of WORLDSPAN’s notice, MICROSOFT will
refund (or WORLDSPAN may set off from amounts owed by WORLDSPAN to MICROSOFT
hereunder) the amounts paid to MICROSOFT by WORLDSPAN for such Bookings.  MICROSOFT shall not be required to refund
any amounts where WORLDSPAN’s fails to collect due to a marketing or other
arrangement with a Participating Airline.

 

(iii)                               Notwithstanding
the foregoing, MICROSOFT and WORLDSPAN agree to discuss in good faith the
revenue share that would apply in the event a significant or major airline
becomes a Participating Airline.

 

C.                                     MICROSOFT
agrees to pay to WORLDSPAN the Base Capacity Fee (as defined in
Schedule 2.1.2) each month during the term of this Agreement.  The Base Capacity Fee shall be the full
amount due to WORLDSPAN from MICROSOFT with respect to the provision of Base Capacity
(as defined in Schedule 2.1.2). 
The Base Capacity Fee may be adjusted in accordance with the provisions
set forth in Schedule 2.1.2. 
Additionally, MICROSOFT agrees to reimburse WORLDSPAN for the charges
incurred by WORLDSPAN with respect to direct communication lines and frame
relay access devices (each party is responsible for its own installation and
ongoing costs of circuits and equipment necessary to connect such party’s
facilities to the local exchange carrier’s termination of the frame relay
circuits) that are requested by MICROSOFT through its Product Unit Manager for
the Travel Group (“Direct Communication Fees”) and to pay the direct costs
related to terminal addresses used in connection with the MICROSOFT System by
MICROSOFT’s fulfillment partner (“Fulfillment Partner Fees”).  WORLDSPAN shall invoice MICROSOFT for the
Base Capacity Fee, the Direct Communication Fees, and the Fulfillment Partner
Fees on a monthly basis and shall also include a written report of the PS Rate
for the applicable month and a summary of number of sessions used by MICROSOFT
in connection with the MICROSOFT System. 
MICROSOFT shall pay the invoiced amount within thirty (30) days after
receipt of the invoice.

 

D.                                    WORLDSPAN
shall make available to MICROSOFT upon request any of its books, records and
reports as are reasonably necessary to confirm the reports or statements
provided by WORLDSPAN hereunder.

 

(b)                                 Section 11.2
of the Agreement is hereby deleted and replaced with the following new
Section 11.2:

 

11.2                           Other
than payments made by MICROSOFT for Additional Development Services and the
amounts to be paid by MICROSOFT and

 

5

 

WORLDSPAN, if any, pursuant to new Sections 11.1 and
29, MICROSOFT and WORLDSPAN agree that each shall bear its own expenses
incurred in the performance of this Agreement. 
Not later than June 1, 1999, the parties shall begin to confer for
the purpose of determining the need for making any change to the financial
aspects of this Agreement for the period after September 30, 1999,
principally the sharing of revenues received by WORLDSPAN from Travel Suppliers
for Bookings generated by MICROSOFT System users and expenses incurred by
WORLDSPAN in excess of the anticipated expenses.  If the parties are unable to agree to an arrangement for the period
after September 30, 1999, the Agreement shall continue according to the
terms in effect on September 30, 1999, subject to each party’s rights in
Section 7.2 of this Agreement.

 

6.                                       Confidentiality

 

The terms and conditions contained in this Amendment
shall be considered Confidential Information in accordance with Section 12
of the Agreement.

 

7.                                       Other
Products and Services.

 

With respect to other products and services through
which MICROSOFT may desire to use WORLDSPAN System, including but not limited to,
certain private label products, the parties will discuss in good faith how such
products and services may be included under the terms of this Agreement.

 

8.                                       Other
Agreements

 

(a)                                  Use
of WORLDSPAN Logo.  MICROSOFT agrees
that it will include the WORLDSPAN Wired logo on the bottom of the MICROSOFT
Expedia home page.  Placement and size
of the logo will be determined by MICROSOFT, however MICROSOFT will use its
best efforts to feature the WORLDSPAN logo in a manner similar to the
presentation of any other third party logo featured on the MICROSOFT Expedia
home page.

 

(b)                                 Updated
Hotel Data.  WORLDSPAN agrees, on at
least a monthly basis until September 30, 1999, to continue to provide and
license to MICROSOFT, subject to Section 4.3 of the Agreement, updated
pricing information and data regarding hotel and other lodging services.  WORLDSPAN shall not be obligated to provide
any such pricing information and data supplied by third parties where
WORLDSPAN’s agreement with such third party prohibits providing such data to
MICROSOFT or for which WORLDSPAN is required to pay a fee and the provision of
such pricing information and data is subject to the disclaimer of warranty set
forth in Section 28 of the Agreement. 
Additionally, pursuant to the Section 4.3 of the Agreement,
MICROSOFT has updated certain information and data regarding hotel and other
lodging services received from WORLDSPAN as of the Effective Date of this
Amendment (“Updated Hotel Data”). 
MICROSOFT hereby grants to WORLDSPAN a perpetual, nonexclusive,
royalty-free

 

6

 

worldwide license and right to: (i) develop, market,
sell, make, use, reproduce, modify, adapt, create derivative works based on,
translate, distribute (directly and indirectly), transmit, display and perform
publicly, license, rent, lease, and sell such Updated Hotel Data on printed,
electronic or other fixed media, and to sublicense any or all of the foregoing
rights, including the right to sublicense such rights to third parties; and (ii)
create, develop, market, distribute, transmit, license, sub-license and sell
such Updated Hotel Data.  WORLDSPAN, ON
BEHALF OF ITSELF, ITS SUBSIDIARIES, AFFILIATES AND SUBSCRIBERS, ACKNOWLEDGES
AND AGREES THAT NEITHER MICROSOFT, ITS AFFILIATES, NOR ITS AGENTS WARRANTS THE
ACCURACY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE UPDATED
HOTEL DATA.  WORLDSPAN FURTHER
ACKNOWLEDGES AND AGREES THAT MICROSOFT, ITS AFFILIATES, AND AGENTS DO NOT MAKE
ANY REPRESENTATIONS OR WARRANTIES CONCERNING THE UPDATED HOTEL DATA.  To the extent that MICROSOFT, in its sole
discretion, updates or modifies the Updated Hotel Data from the Effective Date
until September 30, 1999, MICROSOFT agrees to provide such updates or
modifications to the Updated Hotel Data to WORLDSPAN without cost.  MICROSOFT shall not be obligated to provide
any Updated Hotel Data supplied by third parties where MICROSOFT’s agreement
with such third party prohibits providing such data to WORLDSPAN or for which
MICROSOFT is required to pay a fee.

 

(c)                                  Minimum
Performance Functionality.  From the
Effective Date of this Amendment through September 30, 1999, WORLDSPAN
agrees to provide the same or comparable significant functionality tools and
features (such as a ticketless functionality) as other computer reservation
systems.  So long as WORLDSPAN complies
with the foregoing, MICROSOFT agrees that it will maintain from the Effective
Date of this Amendment through September 30, 1999; on a calendar quarterly
basis, at least [*] CRS booking share from Expedia North America on the
WORLDSPAN System.  At any time after
MICROSOFT enters into an agreement with another computer reservation system for
[*], MICROSOFT shall provide WORLDSPAN with a quarterly report that details
bookings made by Expedia North American users. 
In the event MICROSOFT does not maintain at least a [*] CRS booking
share from Expedia North America on the WORLDSPAN System, the amounts otherwise
payable to MICROSOFT pursuant to Section 5 of this Amendment and Appendix
1 shall be reduced by [*].

 

9.                                       Effective
Date

 

Except as provided in this Amendment or the schedules,
the provisions of this Amendment shall be effective as of the date specified in
the preamble to this Amendment.

 

10.                                 Continuation
of Agreement

 

Except as provided in this Amendment, the Agreement
shall continue in full force and effect.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

7

 

IN WITNESS WHEREOF, the parties hereto have caused
this Amendment to be executed by their duly authorized undersigned
representatives as of the date first above written.

 

	
  MICROSOFT CORPORATION

  	
  WORLDSPAN, L.P.

  
	
   

  	
   

  
	
  By:

  	
  /s/ John Neilson

  	
   

  	
  By:

  	
  /s/ Mike Buckman

  	
   

  
	
   

  	
   

  
	
  Print Name:

  	
  John Neilson

  	
   

  	
  Print Name:

  	
  Mike Buckman

  	
   

  
	
  Title: Vice President

  	
  Title:  Chief
  Executive Officer

  
	
   

  	
   

  
	
  Date : 6-16-97

  	
   

  
								

 

8

 

SCHEDULE I

 

DEFINITIONS RELATING TO
THE AMENDMENT TO THE

CRS MARKETING, SERVICES
AND DEVELOPMENT AGREEMENT

 

“Airline Fee” means the fee charged by WORLDSPAN to a
Participating Airline for Bookings and other transactions made through the
WORLDSPAN System by MICROSOFT System users.

 

“Base Capacity” has the meaning set forth in
Schedule 2.1.2.

 

“Base Capacity Fee” has the meaning set forth in
Schedule 2.1.2.

 

“Base Revenue Share” has the meaning set forth in
Section 5 of the Amendment.

 

“Booking” means a reservation, electronic message or
other transaction made through the WORLDSPAN System with respect to a Travel
Supplier for which WORLDSPAN charges a fee.

 

“Booking Report” has the meaning set forth in
Section 2 of the Amendment.

 

“Car and Hotel Booking” means a reservation or other
transaction made through the WORLDSPAN System with respect to a Participating
Car or Participating Hotel for which WORLDSPAN charges a fee.

 

“Car and Hotel Fee” means the fee charged by WORLDSPAN
to Participating Cars and Participating Hotels for Bookings and other
transactions made through the WORLDSPAN System by MICROSOFT users.

 

“Direct Communication Fees” has the meaning set forth
in Section 5 of the Amendment.

 

“Fulfillment Partner Fees” has the meaning set forth
in Section 5 of the Amendment.

 

“Incentive Revenue Share” has the meaning set forth in
Section 5 of the Amendment.

 

“Negotiated Car and Hotel Rates” has the meaning set
forth in Section 2 of the Amendment.

 

“Net Booking” means the total number of Bookings
generated for a Travel Supplier by a MICROSOFT System user during a calendar
month, minus the cancellations accepted by WORLDSPAN for such Travel Supplier.

 

“Off-Peak Time” has the meaning set forth in
Schedule 2.1.2.

 

“Off-Peak Power Shopper Factor” or “Off-Peak PS
Factor” has the meaning set forth in Schedule 2.1.2.

 

9

 

“Participating Airline” means an airline that is a
party to an agreement with WORLDSPAN for participation in the WORLDSPAN System
and which pays WORLDSPAN Airline Fees.

 

“Participating Car” means a single company or facility
that rents or leases cars or other vehicles, a chain of such companies, or an
entity representing a group of car or other vehicle rental facilities that is a
party to an agreement with WORLDSPAN for participation in the WORLDSPAN System
and which pays WORLDSPAN a fee.

 

“Participating Hotel” means a single hotel or other
lodging facility, chain of hotels or lodging facility, or entity representing a
group of hotels or lodging facilities, that is a party to an agreement with
WORLDSPAN for participation in the WORLDSPAN System and which pays WORLDSPAN a
fee.

 

“Peak Time” has the meaning set forth in
Schedule 2.1.2.

 

“Peak Power Shopper Factor” or “Peak PS Factor” has
the meaning set forth in Schedule 2.1.2.

 

“Power Shopper Rate” or “PS Rate” has the meaning set
forth in Schedule 2.1.2.

 

“Revenue Share” has the meaning set forth in
Section 5 of the Amendment.

 

“Segment” means each passenger leg created in a
passenger name record booked in the WORLDSPAN System by a MICROSOFT System user
less cancellations.

 

“Updated Hotel Data” has the meaning set forth in
Section 8 of the Amendment.

 

“WORLDSPAN Sessions” has the meaning set forth in
Schedule 2.1.2.

 

10

 

SCHEDULE 2.1.2

CAPACITY REQUIREMENTS

 

1.                                       Base
Capacity; Base Capacity Fees.

 

The table below sets forth the initial base capacity
that WORLDSPAN will provide to MICROSOFT as measured by a Power Shopper Rate
(during both Peak and Off-Peak Times) for each identified usage by the
MICROSOFT System.  MICROSOFT may change
the initial base capacity pursuant to Section 2 of this
Schedule 2.1.2, and the base capacity at any time during the term is
defined herein as “Base Capacity”.

 

In consideration for the Base Capacity, MICROSOFT will
pay the total Base Capacity Fees indicated in the table below on a monthly
basis in accordance with Section 5(a) of the Amendment.  MICROSOFT will receive a [*] discount from
the Base Capacity Fee in any month if (and subject to Section 3.1 of the
Agreement) i) WORLDSPAN provides a substantive, accurate response to
MICROSOFT’s processor [*] of the time during the month, or (ii) WORLDSPAN fails
to provide the Base Capacity in any period (excluding any downtime) during the
month.

 

If MICROSOFT decides to change the level of Base
Capacity (in accordance with the procedure outlined in Section 2 below),
the Base Capacity Fees will be increased or decreased, as applicable, by [*]
per WORLDSPAN Session (SMI/ST/DIR) per month as a result of the requested
change in Base Capacity.  The table
below indicates the additional fee that will be incurred by MICROSOFT for one
additional Power Shopper message per second that may be requested by
MICROSOFT.  Any changes to Base Capacity
will be billed effective as of the first day of the month such change is
implemented by WORLDSPAN.

 

If MICROSOFT exceeds the indicated Base Capacity by
[*] or less for any given minute during the month, then MICROSOFT will pay to
WORLDSPAN the applicable Base Capacity Fee. 
If MICROSOFT exceeds the indicated Base Capacity by [*] or less but more
than [*] for any given minute during the month, then MICROSOFT will pay to
WORLDSPAN the applicable Base Capacity Fee and the pro-rated portion of the
Base Capacity Fee for the amount of capacity used in excess of Base Capacity.  If MICROSOFT exceeds the indicated Base
Capacity by more than [*] for any given minute during the month, then MICROSOFT
will pay to WORLDSPAN the applicable Base Capacity Fee, the pro-rated portion
of the Base Capacity Fee for the amount of capacity used in excess of Base
Capacity, and the penalty fee indicated in the “Penalty” column of the Table.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

11

 

Microsoft Base Capacity
Table

 

[*]

 

2.                                       Procedure
for Changing Base Capacity.

 

MICROSOFT may from time to time during the term of
this Agreement request changes to Base Capacity.  Changes to Base Capacity may be requested only by the MICROSOFT
Product Unit Manager for the Travel Group to the WORLDSPAN Product Specialist -
Expedia.  Requests must be made by
email, fax or letter.  MICROSOFT will
pay for expanded capacity only to the extent requested by MICROSOFT.

 

WORLDSPAN shall provide the requested changes to the Base
Capacity on the following schedule, provided however that MICROSOFT may not
request a change of more than [*] Power Shopper messages per second at any one
time:

 

•                                          within
two (2) weeks after receiving notice for a less than [*] increase or decrease
(based upon the total Power Shopper messages per second or sessions for the
MICROSOFT System) for existing SMI/ST/DIR sessions.

 

•                                          within
sixty (60) days after receiving notice for a more than [*] increase or decrease
(based upon the total Power Shopper messages per second or sessions for the
MICROSOFT System) for an existing SMI/ST/DIR sessions.

 

•                                          within
sixty (60) days after receiving notice for a new SID.

 

Notwithstanding the above schedule, WORLDSPAN will
only be required to provide a change in Base Capacity that equals [*] per
second (or more) within sixty (60) days after receiving notice of the
request.  Additionally, WORLDSPAN shall
not be required to provide to MICROSOFT more than [*] Power Shopper messages
per second in connection with the uses by the MICROSOFT System as set forth in
the above Table (or subsequent versions of the Table).  The parties agree to discuss in good faith
applicable capacity issues in the event MICROSOFT desires to obtain more than
[*] Power Shopper messages per second in connection with the uses of the
MICROSOFT System as set forth in the above Table (or subsequent versions of the
Table).  WORLDSPAN may reject messages
from the MICROSOFT System to the extent that capacity for any given minute
during the month exceeds the indicated Base Capacity by more than [*] if it
causes a denigration of the WORLDSPAN System.

 

3.                                       Other
Requirements

 

In connection with providing Base Capacity, WORLDSPAN
agrees to configure its Power Shopper capacity to accept a Power Shopper
message for each SMI session. MICROSOFT will be responsible for appropriately
“throttling” the Power Shopper messages per second rate to its associated Base
Capacity.  Additionally, WORLDSPAN will
provide [*] two test labs on the WORLDSPAN test systems for customer test as a
cost of doing business and will not be used in billing calculations.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

12

 

Current WORLDSPAN capacity configuration may be
adjusted at MICROSOFT’s request per Section 2 above (i.e.  - [*] sessions can be changed to [*]
sessions).

 

[*]

 

4.                                       Capacity
Meetings and Reports.

 

WORLDSPAN will provide the following information and
reports to MICROSOFT on a monthly basis prior to the capacity meetings
described in Section 4 of the Amendment:

 

[*]

 

5.                                       Changes
to Schedule 2.1.2.  The parties
may revise and amend this Schedule 2.1.2 from time to time during the term
of the Agreement.  Any amended
Schedule 2.1.2 must be signed by both parties and attached to the
Agreement.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

13

 

6.                                       Definitions.

 

Subject to Section 1 of the Amendment, the
following are the defined terms for the purposes of this Schedule 2.1.2:

 

“Base Capacity” means the PS Rate supported by
WORLDSPAN for the MICROSOFT System.

 

“Base Capacity Fees” means the fees set forth in the
Microsoft Base Capacity Table in Section 1 of this Schedule 2.1.2.

 

“Off-Peak Time” means 19:00 Eastern Time - 7:00
Eastern Time.

 

“Power Shopper” or “PS” means the functionality
provided through the WORLDSPAN System to permit a user to automatically
retrieve the lowest priced travel option as more fully defined in the document
entitled “WORLDSPAN Super Transaction Implementation Guide” as modified on
November 13, 1995.

 

“Peak Time” means 07:00 Eastern Time - 19:00 Eastern
Time.

 

“Power Shopper Rate” or “PS Rate” means the number of
PS requests received by WORLDSPAN from the MICROSOFT System per second averaged
over a fixed one minute period.

 

“WORDSPAN Sessions” means the total of SMI sessions,
ST sessions and DIR sessions requested by MICROSOFT that are connected to the
production WORLDSPAN TPF system.

 

“Peak Power Shopper Factor” or “Peak PS Factor” = [*]

 

“Off-Peak Power Shopper Factor” or “Off-Peak PS
Factor” = [*]

 

(Note - Peak and Off Peak Power Shopper Factor are determined from the
current MICROSOFT configuration of PS enabled sessions for the MICROSOFT US
Expedia product.)

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

14

 

APPENDIX I

REVENUE SHARE MATRIX

 

The Revenue Share payable by WORLDSPAN to MICROSOFT
shall consist of a Base Revenue Share and an Incentive Revenue Share.

 

The Base Revenue Share of Airline Fees shall be based
on the number of Power Shopper messages per net Segment per month.  The “Base Revenue Share” column indicates
that percentage amount of Airline Fees that will be paid by WORLDSPAN to
MICROSOFT in accordance with Section 5 of the Amendment from dollar one.

 

	
  Power

  Per Net

  	
   

  	
  Shopper

  Segment

  	
   

  	
  Message

  Per Month

  	
   

  	
  Base
  Revenue

  Share

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  35.01

  	
   

  	
  And

  	
   

  	
  Above

  	
   

  	
  Renegotiate

  	
   

  
	
  30.01

  	
   

  	
   

  	
   

  	
  35.00

  	
   

  	
   

  	
   

  
	
  29.01

  	
   

  	
   

  	
   

  	
  30.00

  	
   

  	
   

  	
   

  
	
  28.01

  	
   

  	
   

  	
   

  	
  29.00

  	
   

  	
   

  	
   

  
	
  27.01

  	
   

  	
   

  	
   

  	
  28.00

  	
   

  	
   

  	
   

  
	
  26.01

  	
   

  	
   

  	
   

  	
  27.00

  	
   

  	
   

  	
   

  
	
  25.01

  	
   

  	
   

  	
   

  	
  26.00

  	
   

  	
   

  	
   

  
	
  23.01

  	
   

  	
   

  	
   

  	
  25.00

  	
   

  	
   

  	
   

  
	
  21.01

  	
   

  	
   

  	
   

  	
  23.00

  	
   

  	
   

  	
   

  
	
  19.01

  	
   

  	
   

  	
   

  	
  21.00

  	
   

  	
   

  	
   

  
	
  17.01

  	
   

  	
   

  	
   

  	
  19.00

  	
   

  	
   

  	
   

  
	
  15.01

  	
   

  	
   

  	
   

  	
  17.00

  	
   

  	
   

  	
   

  
	
  13.01

  	
   

  	
   

  	
   

  	
  15.00

  	
   

  	
   

  	
   

  
	
  11.01

  	
   

  	
   

  	
   

  	
  13.00

  	
   

  	
   

  	
   

  
	
  9.01

  	
   

  	
   

  	
   

  	
  11.00

  	
   

  	
   

  	
   

  
	
  7.01

  	
   

  	
   

  	
   

  	
  9.00

  	
   

  	
   

  	
   

  
	
  5.01

  	
   

  	
   

  	
   

  	
  7.00

  	
   

  	
   

  	
   

  
	
  Below

  	
   

  	
   

  	
   

  	
  5.01

  	
   

  	
   

  	
   

  

 

15

 

The Incentive Revenue Share shall be based on the
number of net Segments generated by MICROSOFT System users each month.  The Incentive Revenue Share column indicates
the percentage of Airline Fees that will be paid by WORLDSPAN to MICROSOFT on an
incremental basis.

 

[*]

 

For example, and subject to the limitation in the next
paragraph, if the net Segments for a particular month total [*], WORDSPAN will
pay Microsoft an incentive Revenue Share equal to [*] for net Segments that
exceed [*] but are less than [*] plus [*] for net Segments that exceed [*] but
are less than [*].

 

The maximum Revenue Share of Airline Fees to be paid
by WORLDSPAN to MICROSOFT on a monthly basis shall not exceed [*]

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

16

 

EXHIBIT A

 

List of Participating Hotels and Participating Cars
Paying Negotiated Car and Hotel Rates

 

Participating Hotels:

 

	
   

  	
  OWNED BY

  	
  CODE

  	
  HOTEL CHAIN/COMPANY

  
	
   

  	
  UTELL

  	
  UI

  	
  UTELL

  
	
   

  	
  UTELL

  	
  IG

  	
  INSIGNIA RESORTS

  
	
   

  	
  UTELL

  	
  TI

  	
  MOUNT CHARLOTTE

  
	
   

  	
  UTELL

  	
  BS

  	
  STAKIS HOTELS

  
	
   

  	
  UTELL

  	
  MV

  	
  MIRVAC HOTEL GROUP

  
	
   

  	
  UTELL

  	
  HE

  	
  HELMSLEY HARLEY

  
	
   

  	
  UTELL

  	
  WK

  	
  WARWICK HOTELS

  
	
   

  	
  UTELL

  	
  WX

  	
  WEST COAST HOTELS

  
	
   

  	
  UTELL

  	
  ED

  	
  DISNEYLAND PARIS HOTELS

  
	
   

  	
  UTELL

  	
  BC

  	
  COPTHORNE

  
	
   

  	
  UTELL

  	
  XL

  	
  SUMMIT

  
	
   

  	
  UTELL

  	
  AN

  	
  ANA

  
	
   

  	
  UTELL

  	
  AZ

  	
  AIRCO

  
	
   

  	
  UTELL

  	
  GT

  	
  GOLDEN TULIP

  
	
   

  	
  LEXINGTON SERVICES

  	
  LM

  	
  LEXINGTON
  SERVICES

  
	
   

  	
  LEXINGTON SERVICES

  	
  HV

  	
  HARVEY

  
	
   

  	
  PROMUS

  	
   

  	
  PROMUS

  
	
   

  	
  PROMUS

  	
  HX

  	
  HAMPTON INN

  
	
   

  	
  PROMUS

  	
  HG

  	
  HOMEWOOD SUITES

  
	
   

  	
  PROMUS

  	
  ES

  	
  EMBASSY SUITES

  
	
   

  	
  VIP RESERVATIONS

  	
  VP

  	
  VIP
  RESERVATIONS

  
	
   

  	
  VIP RESERVATIONS

  	
  AS

  	
  ALL SUITES HOTELS

  
	
   

  	
  TSR

  	
   

  	
  TSR

  
	
   

  	
  TSR

  	
  SU

  	
  SOUTHERN SUN

  
	
   

  	
  TSR

  	
  AH

  	
  ASTON

  
	
   

  	
  TSR

  	
  CE

  	
  SUISSE CHALET

  
	
   

  	
  TSR

  	
  SJ

  	
  SIGNATURE INNS

  
	
   

  	
  TSR

  	
  DA

  	
  DORAL HOTELS AND RESORTS

  
	
   

  	
  TSR

  	
  NY

  	
  MANHATTAN EAST SUITES

  
	
   

  	
  TSR

  	
  FA

  	
  FAIRMONT

  
	
   

  	
  TSR

  	
  RH

  	
  REGISTRY

  
	
   

  	
  TSR

  	
  CM

  	
  CAMINO REAL

  
	
   

  	
  TSR

  	
  JH

  	
  JUMER

  
	
   

  	
  TSR

  	
  MR

  	
  MORGANS GROUP

  
	
   

  	
  TSR

  	
  PL

  	
  PARK LANE

  
	
   

  	
  TSR

  	
  MO

  	
  MANDARIN ORIENTAL

  
	
   

  	
  TSR

  	
  KC

  	
  KIMPTON HOTELS GROUP

  
	
   

  	
  TSR

  	
  FH

  	
  FIESTA AMERICANA

  
	
   

  	
  TSR

  	
  FL

  	
  FIMOTEL

  
	
   

  	
  TSR

  	
  FT

  	
  GRANDE DEVERE

  
	
   

  	
  TSR

  	
  OO

  	
  CROWN STERLING SUITES

  
	
   

  	
  TSR

  	
  LX

  	
  SMALL LUXURY

  
	
   

  	
  HRI LEADING HOTEL

  	
  LW

  	
  HRI
  LEADING HOTEL

  
	
   

  	
  HRI LEADING HOTEL

  	
  OB

  	
  OBEROI GROUP

  
	
   

  	
  HRI LEADING HOTEL

  	
  DC

  	
  DATALEAD

  
	
   

  	
  HRI LEADING HOTEL

  	
  HS

  	
  HIS RESERVATIONS

  
	
   

  	
  HRI LEADING HOTEL

  	
  SL

  	
  SWISSOTELS

  
	
   

  	
  HRI LEADING HOTEL

  	
  KI

  	
  KEMPINSKI

  
	
   

  	
  HRI LEADING HOTEL

  	
  UR

  	
  ULTIMATE RESORTS

  
	
   

  	
  HRI LEADING HOTEL

  	
  PW

  	
  PRIMA RESERVATIONS

  
	
   

  	
  CONSORT HOTELS

  	
  CN

  	
  CONSORT
  HOTELS

  
	
   

  	
  HOT KEY INTERNATIONAL

  	
  HK

  	
  HOT
  KEY INTERNATIONAL

  
	
   

  	
  RADISSON

  	
  RD

  	
  RADISSON

  
	
   

  	
  RADISSON

  	
  CX

  	
  COUNTRY INN AND SUITES

  
	
   

  	
  RADISSON

  	
  CS

  	
  COLONY RESORTS

  
	
   

  	
  SRS STEIGENBERGER

  	
  SR

  	
  SRS
  STEIGENBERGER

  
	
   

  	
  SUPRANATIONAL

  	
  SX

  	
  SUPRANATIONAL

  
	
   

  	
  ELECTRONIC REPRESENTATION

  	
  ER

  	
  ELECTRONIC
  REPRESENTATION

  
	
   

  	
  SVCS

  	
   

  	
  SVCS

  
	
   

  	
  ELECTRONIC REPRESENTATION

  	
  SS

  	
  SUMMERFIELD SUITES

  
	
   

  	
  SVCS

  	
   

  	
   

  
	
   

  	
  HILTON USA

  	
  HH

  	
  HILTON
  USA

  
	
   

  	
  RED ROOF INNS

  	
  RF 

  	
  RED
  ROOF INNS

  
	
   

  	
  HILTON INTERNATIONAL

  	
  HL

  	
  HILTON
  INTERNATIONAL

  
	
   

  	
  ROMANTIK HOTELS

  	
  RM

  	
  ROMANTIK
  HOTELS

  
	
   

  	
  DOUBLETREE

  	
  DT

  	
  DOUBLETREE

  
	
   

  	
  JARVINEN ASSOCIATES

  	
  JA

  	
  JARVINEN
  ASSOCIATES

  
	
   

  	
  PREFERRED 

  	
  PH

  	
  PREFERRED

  
	
   

  	
  ROBERT F WARNER

  	
  RW 

  	
  ROBERT
  F WARNER

  
	
   

  	
  WESTIN

  	
  WI

  	
  WESTIN

  
	
   

  	
  HOTEL CONNECT SERVICES

  	
  AI

  	
  HOTEL
  CONNECT SERVICES

  
	
   

  	
  RED LION

  	
  RL

  	
  RED
  LION

  
	
   

  	
  TREFF HOTELS

  	
  TX

  	
  TREFF
  HOTELS

  
	
   

  	
  INTERNATIONAL TRAVEL

  	
  TS

  	
  INTERNATIONAL
  TRAVEL

  
	
   

  	
  SHILO INNS

  	
  BP

  	
  SHILO
  INNS

  
	
   

  	
  MARITIM

  	
  MM

  	
  MARITIM

  
	
   

  	
  OMNI

  	
  OM

  	
  OMNI

  
	
   

  	
  OMNI

  	
  AV

  	
  AMBASSADOR SUITES

  
	
   

  	
  NIKKO

  	
  NK

  	
  NIKKO

  
	
   

  	
  QUEENSLINE RESERVATIONS

  	
  QL 

  	
  QUEENSLINE
  RESERVATIONS

  
	
   

  	
  OUTRIGGER

  	
  OR 

  	
  OUTRIGGER

  
	
   

  	
  INTOURTRANS HOTELS

  	
  IN 

  	
  INTOURTRANS
  HOTELS

  
	
   

  	
  INTOURTRANS HOTELS

  	
  PF

  	
  PAN PACIFIC

  
	
   

  	
  INTOURTRANS HOTELS

  	
  SV 

  	
  SAROVA

  
	
   

  	
  ADAMS MARK

  	
  AM

  	
  ADAMS
  MARK

  
	
   

  	
  INTEREUROPE HOTELS

  	
  IE

  	
  INTEREUROPE
  HOTELS

  
	
   

  	
  WESTMARK HOTELS

  	
  WM

  	
  WESTMARK
  HOTELS

  
	
   

  	
  PRINCESS

  	
  PI

  	
  PRINCESS

  
	
   

  	
  OKURA HOTELS

  	
  OC

  	
  OKURA
  HOTELS

  
	
   

  	
  TRUST INTERNATIONAL

  	
  TR

  	
  TRUST
  INTERNATIONAL

  

 

 

Participating Cars:

 

Advantage Rent A Car

 

 

17

 

Amendment No. 2

to CRS Marketing, Services and Development Agreement

 

This Amendment No. 
2 to the CRS Marketing, Services and Development Agreement (the
“Amendment”) is entered into as of July 27, 1998 (the “Amendment Effective
Date”) by and between Microsoft Corporation, a Washington corporation
(“Microsoft”) with its principal office at One Microsoft Way, Redmond,
Washington 98052, and WORLDSPAN, L.P., a Delaware limited partnership
(“WORLDSPAN”), with its principal office at 300 Galleria Parkway, NW, Atlanta,
Georgia 30339.

 

Recitals

 

Microsoft and WORLDSPAN are parties to that certain
CRS Marketing, Services and Development Agreement dated December 15, 1995, as
amended by the parties pursuant to that certain Amendment No.  1 dated January 1, 1997 (collectively, the
“Agreement”).

 

Microsoft and WORLDSPAN seek to modify the Agreement
as set forth herein to provide an additional avenue for mutual cooperation
wherein WORLDSPAN will encourage certain travel suppliers to join the Microsoft
Expedia Associates Program, and WORLDSPAN and Microsoft will share WORLDSPAN revenues
created from travel bookings deriving from customers who access Expedia (and
WORLDSPAN) via the web sites of such new Associates.

 

Now, therefore, in consideration of the above
recitals, the mutual undertakings of the parties as contained herein and other
good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties to this Amendment hereby agree as follows:

 

Agreement

 

1.                                       Definitions

 

Terms in capitalized form used in this Amendment shall
have the meanings set forth in Schedule I of this Amendment or in the text of
this Amendment.  Terms in capitalized
form not defined in Schedule I or in the text of the Amendment shall have the
meanings set forth in the Agreement.

 

2.                                       Revenue
Share; Capacity and SID Fees

 

A new Section 11.3 is hereby added to the Agreement to
provide as follows:

 

11.3.                        WORLDSPAN Expedia Associates
Program

 

A.                                   Notwithstanding
anything to the contrary in this Section 11, effective as of the Amendment
Effective Date, the parties agree that all Airline Fees generated with respect
to WORLDSPAN/EAP Bookings shall be shared [*] by the parties.  The revenue share matrix set forth in
Appendix 1 of Amendment No. 1 shall not apply to WORLDSPAN/EAP Bookings.  In addition, the additional fees charged by
WORLDSPAN as referred to in Section 30.6 herein shall be reported to
Microsoft, but this

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

 

revenue will not be shared.

 

B.                                     Within
sixty (60) days after the end of each calendar month, WORLDSPAN shall furnish
Microsoft with a statement regarding, and full payment for, all amounts due to
Microsoft pursuant to subsection A above. 
WORLDSPAN shall be responsible for tracking the source of all its
Bookings to enable the parties to determine which Bookings qualify as
WORLDSPAN/EAP Bookings subject to Section 1l.3.  A above.  At the end of
each calendar year, WORLDSPAN shall reconcile the amounts billed to and paid by
WORLDSPAN Expedia Associates.  In the
event a WORLDSPAN Expedia Associate fails to pay and WORLDSPAN, despite using
reasonable business efforts, is unable to collect Airline Fees from such
WORLDSPAN Expedia Associate, WORLDSPAN will deduct [*] of the amount not
collected from such WORLDSPAN Expedia Associate from amounts otherwise owed by
WORLDSPAN to Microsoft.

 

C.                                     The
parties further acknowledge and agree that, with respect to all WORLDSPAN/EAP
Bookings, there shall be no Incentive Revenue Share payable to either party.

 

D.                                    Capacity
for WORLDSPAN/EAP Bookings shall be provided by WORLDSPAN and paid by Microsoft
in accordance with Schedule 2.1.2 of Amendment No.  1.

 

E.                                      In
the event WORLDSPAN EAP Air Bookings exceed [*] per month in any month during
the first year following the Amendment Effective Date, Microsoft shall arrange
and pay for up to [*].  WORLDSPAN shall
use such tickets as incentives to be provided to WORLDSPAN employees (and their
guests) who market Expedia to Eligible Customers.

 

F.                                      Microsoft
agrees to process any and all WORLDSPAN Expedia Associates’ car and hotel
bookings, reservations and other transactions via the WORLDSPAN System,
regardless of whether Microsoft uses any other CRS to process such car and
hotel bookings reservations or other transactions for other providers.

 

3.                                       WORLDSPAN
Marketing of Expedia Associate Program

 

A new Section 30 shall be added to the Agreement to
provide as follows:

 

30.                                 Marketing
of Expedia Associate Programs; WORLDSPAN Contacts

 

30.1                           During
the term of this Agreement, WORLDSPAN may initiate Marketing Contacts with any
Eligible Customers for purposes of encouraging such Eligible Customers to sign
the EAP Agreement.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

2

 

WORLDSPAN shall not entertain any discussions with the
Excluded Carriers regarding the Expedia Associate Program without first
receiving written permission from Microsoft, even in the event such an Excluded
Carrier contacts WORLDSPAN for information regarding the EAP Program; in such
case, WORLDSPAN shall promptly refer such entities to Microsoft.

 

30.2                           Microsoft
agrees that for six (6) months starting with the Amendment Effective Date,
Microsoft shall not itself make contacts with airlines who are Eligible
Customers, nor authorize any third party other than WORLDSPAN to make such
contacts, for the purposes of having such Eligible Customers sign EAP
Agreements for U.S.  and Canada points
of sale.  Microsoft may decide, in its
sole discretion, to extend the foregoing period longer than six (6) months.

 

30.3                           WORLDSPAN
may disclose the terms of the EAP Agreement in Marketing Contacts to potential
WORLDSPAN Expedia Associates, and may show such Agreement to the potential
WORLDSPAN Expedia Associate and allow a duplicate to remain in the possession
of such potential Associate. WORLDSPAN shall present interested parties with
all information necessary to contact a designated Microsoft representative to
pursue signing the EAP Agreement.  If
the WORLDSPAN candidate signs an EAP Agreement, then if the candidate so
agrees.  Microsoft shall provide
WORLDSPAN a copy of the signed EAP Agreement, subject to nondisclosure
obligations.

 

30.4                           In the
event a WORLDSPAN Marketing Contact results in the delivery of a WORLDSPAN MTT
Customer to Microsoft or the conversion of an Expedia Associate to an MTT
Customer.  Microsoft shall pay WORLDSPAN
[*] of the initial, one-time license fee (first year only) Microsoft may
receive from such WORLDSPAN MTT Customer. 
To the extent a WORLDSPAN Marketing Contact results in the WORLDSPAN
candidate becoming a WORLDSPAN Expedia Associate prior to becoming a WORLDSPAN
MTT Customer, the compensation provisions regarding WORLDSPAN Expedia
Associates shall apply.  WORLDSPAN shall
not have the right to receive a copy of signed Microsoft Travel Technology
agreements.

 

30.5                           In no
event shall either party be considered, or represent itself, as an agent of the
other.  Both parties agree that
WORLDSPAN is an independent contractor providing sales services to Microsoft
and that WORLDSPAN has no authority to enter into any obligations, make any
representations or warranties or negotiate any agreements on Microsoft’s
behalf.  Similarly, Microsoft has no
authority to enter into any obligations, make any representations or warranties
or negotiate any agreements on WORLDSPAN’s behalf.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

3

 

30.6                           Initially,
the parties agree that WORLDSPAN may charge (or discount or waive) WORLDSPAN
fees to Eligible Customers to complete a Marketing Contact, in addition to any
other compensation owed by the WORLDSPAN Expedia Associate to Microsoft or
WORLDSPAN under the EAP Agreement or under the WORLDSPAN Expedia Associate’s
billing arrangements with WORLDSPAN. 
The parties shall reexamine such additional WORLDSPAN fees within six
(6) months of the Amendment Effective Date, and WORLDSPAN shall be permitted to
continue such fees after six (6) months only if the parties so agree in
writing.  Notwithstanding the foregoing,
WORLDSPAN retains exclusive control over the identity of and the terms of its
agreements with Travel Suppliers.

 

30.7                           The
parties agree that the WORLDSPAN “wired” logo shall appear on WORLDSPAN Expedia
Associates’ web sites in substantially the same form as set forth in Exhibit B.

 

30.8                           In the
event that traffic generated by WORLDSPAN Expedia Associates makes Microsoft
exceed the capacity provided under Schedule 2.1.2 of Amendment 1, Microsoft may
restrict the ability of users referred by WORLDSPAN Expedia Associates to make
searches and bookings on Expedia, unless WORLDSPAN agrees in writing to provide
additional capacity to accommodate the WORLDSPAN Expedia Associates users.

 

4.                                       WORLDSPAN
Account.

 

A new Section 31 shall be added to the Agreement to
provide as follows:

 

31.                                 Changing
the CRS of a WORLDSPAN Expedia Associate.

 

Microsoft agrees not to
switch the processing of WORLDSPAN bookings, reservations or other transactions
for any WORLDSPAN Expedia Associate to any other CRS during the initial term of
the WORLDSPAN Expedia Associate’s EAP Agreement, and for twelve (12) months after
such initial term.  Notwithstanding the
foregoing, twenty-four (24) months after the effective date of the EAP
Agreement for any WORLDSPAN Expedia Associate, Microsoft may switch the
WORLDSPAN Expedia Associate’s WORLDSPAN EAP Bookings to another CRS.

 

5.                                       Territory.

 

The term “Territory” as defined in Schedule 1 of the
Agreement is hereby revised to provide as follows:

 

4

 

“Territory” means the entire world.

 

The parties agree that, along with this change of the
definition of “Territory,” the second and third sentences of Section 4.3 of the
Agreement are deleted, and Microsoft may market and advertise the availability
of travel services via Expedia in the applicable countries within TC3 as it
does in the rest of the Territory.

 

6.                                       Fare
Guarantee

 

A new Section 32 shall be added to the Agreement to
provide as follows:

 

32.                                 Fare
Guarantee.

 

A                                      Beginning
August 1, 1998, WORLDSPAN guarantees that the prices available to Expedia for
any itinerary for a scheduled airline flight or flights will be correctly
calculated according to applicable fare rules. 
In the event that any carrier issues to Microsoft or its authorized
representative a debit memo or other charge for any fare that is not correct,
WORLDSPAN shall promptly either pay the amount of such memo or charge directly
to the carrier, or reimburse Microsoft.

 

B.                                     This
guarantee by WORLDSPAN shall be subject to the following terms:

 

1.                                       The
price must be based upon published fares in the WORLDSPAN System.

 

2.                                       he
guarantee applies only to reservations made on the scheduled flights of
WORLDSPAN Participating Carriers and through one of the predetermined SIDs, for
Microsoft Expedia in Great Britain, Germany, France and Australia.  Other countries may be added upon the mutual
written consent of both parties.

 

3.                                       The
price must be autopriced by Power Shopper or other standard WORLDSPAN System
facility such as, but not limited to, entries 4P or 4PLFB.  The guarantee does not apply to other
pricing methods such as agent assist price or rate desk price, unless the fare
has been approved before booking by a WORLDSPAN representative.

 

C.                                     Any
fare quoted by the WORLDSPAN System will remain valid for ticketing until
midnight the day following the day the reservation is made.  For purposes of determining when a
reservation is made, the time zone of the SID for a particular country shall
apply rather than the time zone for the Point of Sale.  WORLDSPAN will establish SID location per
Microsoft direction.

 

D.                                    If
Microsoft receives a debit memo or otherwise is advised

 

5

 

that a price subject to this guarantee is not correct,
Microsoft shall promptly forward such memo or item to WORLDSPAN.  WORLDSPAN shall promptly investigate and,
where the price is guaranteed according to this Agreement, pay the airline the
amount of the charge or, reimburse Microsoft. 
WORLDSPAN will use commercially reasonable efforts to provide Microsoft
a written report by the fifteenth day of each calendar month with respect to
the handling of charges referred by Microsoft during the previous month.

 

E.                                      WORLDSPAN
may terminate this Section 32 in its sole discretion without penalty or
reimbursement with ninety (90) days written notice to Microsoft.

 

All other terms not expressly amended herein shall
remain in full force and effect as set forth in the Agreement.

 

	
  MICROSOFT CORPORATION

  	
  WORLDSPAN, L.P.

  
	
   

  	
   

  
	
  /s/ Simon Breakwell

  	
   

  	
  /s/ Jeff Hoffman

  	
   

  
	
  By

  	
  By

  
	
   

  	
   

  
	
  Simon Breakwell

  	
   

  	
  JEFF HOFFMAN

  	
   

  
	
  Name (Print)

  	
  Name (Print)

  
	
   

  	
   

  
	
  Group Manager

  	
   

  	
  VICE PRESIDENT

  	
   

  
	
  Title

  	
  Title

  
	
   

  	
   

  
	
  7/30/98

  	
   

  	
  7/27/98

  	
   

  
	
  Date

  	
  Date

  

 

6

 

Schedule 1

 

Definitions

 

“Co-Branded Pages” means the Web pages to be developed
and maintained within Expedia by MS pursuant to the terms of the EAP Agreement
and incorporating the branding of both MS and the WORLDSPAN Expedia Associate.

 

“EAP” means the Microsoft Expedia Associate Program,
the terms and conditions of which are set forth in the EAP Agreement.

 

“EAP Agreement” means an agreement executed between
Microsoft and a Eligible Customer that is substantially in the form attached
hereto as Exhibit A.

 

“Eligible Customers” means any airline (not on the
Excluded Carrier list—Schedule 2) offering U.S.  or Canadian Point of Sale, which are customers of WORLDSPAN at
WORLDSPAN’s “direct access,” “direct sell,” or “airline source” level
(referring to the level of access into their reservation database for purposes
of online booking via WORLDSPAN). 
Microsoft may add additional categories of companies to the definition
of Eligible Customers by providing written notice to WORLDSPAN.

 

“Excluded Carriers” means those airline carriers
listed in Schedule 2 hereto.

 

“Expedia” means the software code, informational
databases, products, and other components that make up Microsoft’s service to
enable such end users to shop for, reserve, book (including, at a minimum, air
travel, hotel accommodations, and car rentals) and pay for certain travel
services via a personal computer (or other interactive device) connected to the
Internet or other network.  Microsoft
currently offers such service on the Web under the name “Expedia,” but such
name may change from time to time and the term “Expedia” as used herein shall
be deemed to refer to all future versions of the above-described online
service, regardless of the name under which it is offered from time to time,
and includes without limitation any and all additional, follow-on, successor or
replacement versions of such service.

 

“Marketing Contact” means any sales call or other
contact initiated by WORLDSPAN with a Eligible Customer in which WORLDSPAN
explains and markets Microsoft’s EAP program or MTT program, and persuades such
potential EAP Associate or MTT Customer to contact a designated Microsoft liaison
with the intention of entering into the EAP Agreement or MTT license agreement.

 

“Microsoft Travel Technology” means the computer
software and other technology that provides the travel booking functionality
for Expedia.

 

“Point of Sale” means the location of an Expedia user
making a Booking on Expedia, determined by the billing address of the credit
card the end user uses to make the booking.

 

“SID” shall mean a WORLDSPAN Subscriber Identification
code that allows Microsoft and WORLDSPAN to identify end user traffic on
Expedia as originating with a WORLDSPAN Expedia Associate.

 

7

 

“Web Link Page(s)” means any page(s) within the web
site of a WORLDSPAN Expedia Associate that provides a hyperlink directly to a
Co-Branded Page in Expedia.

 

“WORLDSPAN/EAP Air Booking” means a WORLDSPAN/EAP
Booking for air travel tickets.

 

“WORLDSPAN/EAP Booking” means any reservation,
electronic message or other transaction made through the WORLDSPAN System (a)
for which WORLDSPAN charges a fee and (b) that is completed by a user of
Expedia who has linked directly to Expedia from Web Link Page of a WORLDSPAN
Expedia Associate.

 

“WORLDSPAN Expedia Associate” means any Eligible
Customer that actually enters into an EAP Agreement with Microsoft as a direct
result of a Marketing Contact.

 

“WORLDSPAN MTT Customer” means an Eligible Customer
who, as a direct result of a Marketing Contact, enters into a license agreement
with Microsoft for Microsoft Travel Technology in order to allow customers to
reserve and purchase travel services via such Eligible Customer’s Web site.

 

8

 

Schedule 2

 

Excluded Carriers

 

 

United

American

Delta

Northwest

British Airways

Continental

Lufthansa

Air France

KLM

Singapore

Cathay Pacific

Iberia

Thai

America West

Varig

SAS

 

9

 

Exhibit A

 

Sample EAP Agreement

 

MICROSOFT CORPORATION

ASSOCIATE PROGRAM AGREEMENT

 

THIS AGREEMENT (“Agreement”) contains the complete terms
and conditions for participation in Microsoft Expedia Associate Program
(“Program”), and is made and entered into as of the later of the two signature
dates below (the “Effective Date”) by and between MICROSOFT CORPORATION (“MS”),
a Washington, U.S.A.  corporation,
and(“Company”), a                  corporation.

 

1.                                       DEFINITIONS

 

1.1                                 “Co-Branded
Pages” means (a) the Welcome Page, and(b) the Expedia Travel Agent web pages
co-branded with the COMPANY logo in accordance with the specifications set
forth in Exhibit 1.  Such Expedia Travel
Agent web pages will be made available to users of COMPANY’s Web Site who link
directly to Expedia from the COMPANY Web Link Pages.

 

1.4                                 “COMPANY
Web Link Pages” means the pages within COMPANY Web Site as identified in Exhibit 2
that provide a hyperlink directly to a Co-Branded Page in Expedia.

 

1.5                                 “COMPANY
Web Site” means COMPANY’s site located at [insert URL of COMPANY’S site] and
any successor web site.

 

1.6                                 “Expedia”
means the software code, informational databases, products, and other
components that make up MS’ service which is marketed for use by individual end
users in the United States and/or Canada to enable such end users to shop for,
reserve, book (including, at a minimum, air travel, hotel accommodations, and
car rentals) and pay for certain travel services via a personal computer (or
other interactive device) connected to the Internet or other network.  MS currently offers such service on the Web
under the name “Expedia,” but such name may change from time to time and the
term “Expedia” as used herein shall be deemed to refer to all future versions
of the above-described online service, regardless of the name under which it is
offered from time to time, and includes without limitation any and all
additional, follow-on, successor or replacement versions of such service.

 

1.7                                 “Expedia
Logo” means the MS’ Expedia logo as set forth in Exhibit 2.

 

1.8                                 “Expedia
Travel Agent” means the area within Expedia where Users may search for and book
airline tickets, automobile rentals, and hotel rooms.

 

1.9                                 “User”
means any person accessing the COMPANY Web Site, Expedia, or the Co-Branded
Pages.

 

10

 

1.10                           “Welcome
Page” means the first Co-branded Page (as more particularly described in
Exhibit 1) that a User sees when the User links to Expedia from Company Web
Link Pages.

 

2.                                       MS
OBLIGATIONS

 

2.1                                 MS
shall create and maintain the Co-Branded Pages of Expedia as set forth in
Exhibit 1 for use by Users linking directly to Expedia from COMPANY Web Link
Pages.  MS may use COMPANY’s logo and/or
logo link described in Exhibit 1 in accordance with any COMPANY logo
guidelines that may be set forth in Exhibit 1 or any other replacement
guidelines that COMPANY may provide to MS in writing from time-to-time during
the term of this Agreement.  COMPANY’s
logo link on the Co-Branded Pages shall link directly back to COMPANY Web Link
Pages.

 

2.2                                 MS
shall provide COMPANY with a Uniform Resource Locator (URL) to link from
COMPANY Web Link Pages to the Welcome Co-Branded Page or similar page specified
in Exhibit 1.

 

2.3                                 MS
shall provide services to users linking directly to Expedia from COMPANY Web
Link Pages in accordance with MS’ then-current standard terms and conditions
and standard customer service policies and procedures applying generally to
users of Expedia.

 

2.4                                 MS
shall provide COMPANY, reports that set forth the activity by users linking
directly to Expedia from COMPANY Web Link Pages during the applicable month.

 

2.5                                 MS
shall be responsible for the development, operation, and maintenance of Expedia
and the Co-Branded Pages and, except as expressly set forth herein, MS will
remit Fare and Tax revenue through normal agency channels.  MS shall retain all other revenues
(including all advertising revenues) that are generated from Expedia, the
Co-Branded Pages or related services.

 

2.6                                 In
the event traffic on Expedia exceeds or threatens to exceed MS’ back end
booking capacity, MS shall retain the right to redirect or temporarily block
User searches.

 

3.                                       COMPANY
OBLIGATIONS

 

3.1                                 No
later than thirty(30) days after the Effective Date, COMPANY shall prominently
display and maintain a persistent hyperlink (in the form indicated in Exhibit 2
or a substitute that MS may provide to COMPANY from time-to-time during the
term of this Agreement) on the COMPANY Web Link Pages which shall link directly
to the Welcome Page (or other Co-Branded Page) on Expedia.  If Exhibit 2 indicates that such persistent
hyperlink shall be in the form of an MS logo, then the COMPANY agrees to comply
with the MS logo link guidelines as set forth in Exhibit 3 or any other
replacement guidelines that MS may provide to COMPANY in writing from
time-to-time during the term of this Agreement.

 

3.2                                 COMPANY
shall provide MS with all the information identified in the checklist set forth
in Exhibit 1 at least seven (7) days prior to the Effective Date.

 

11

 

3.3                                 During
the term of the Agreement, COMPANY shall use commercially reasonable efforts to
actively market and promote Expedia and the services available on Expedia in
order to generate the maximum number of bookings on Expedia by users of COMPANY
Web Site.  During the term of this
Agreement, COMPANY agrees that it will not with respect to the COMPANY Web
Site, co-brand, grant a sponsorship to or promote any third-party online travel
service provider other than Expedia.

 

3.4                                 COMPANY
shall be responsible for the development, operation, and maintenance of COMPANY
Web Site and for all materials that appear on COMPANY Web Site, including
without limitation, as follows:

 

(a)                                  all
technical operation of COMPANY Web Site and all related equipment;

 

(b)                                 all
maintenance of the hyperlink(s) to Expedia as described in Exhibit 1 ; and

 

(c)                                  compliance
with all MS trademark requirements or guidelines as defined in Exhibit 3 and
Section 4 below.

 

3.5                                 COMPANY
agrees that it shall submit the COMPANY Web Link Pages as described in Exhibit
2 (and any modifications thereof) to MS for its review and written approval
prior to publishing such COMPANY Web Link Pages.  Company shall submit such materials to the MS Expedia Associate
Program Product Manager for review.  In
no event shall COMPANY or its agents make or extend any representation or
warranty on behalf of MS with respect to Expedia or the services available
therein.

 

4.                                       MS
TRADEMARKS IN PROMOTION MATERIALS

 

COMPANY agrees that if it desires to use MS
trademarks, logos or branding in any COMPANY promotional material then COMPANY
shall first submit all marketing pieces, documentation, and other materials
which contain an MS trademark, logo or branding to MS for its prior review and
written approval.  Company shall submit
such materials to the MS Expedia Associate Program Product Manager for review.

 

5.                                       OWNERSHIP
OF EXPEDIA

 

5.1                                 MS
shall own all intellectual property rights (including without limitation all
copyrights, patents, trademarks and trade secrets) in connection with and in
all versions of Expedia.

 

5.2                                 End
users who use Expedia, including users who have linked to Expedia from COMPANY
Web Link Pages, shall be deemed to be customers of Microsoft Expedia for all
purposes with respect to such users’ actions on Expedia.  Accordingly, all Expedia terms and
conditions, rules, policies and operating procedures including but not limited
to policies relating to the use of customer personally identifying information,
customer orders, customer service, and ticket fulfillment will apply to those
customers.  MS reserves the right to
change such terms and conditions, rules, policies and operating procedures at
any time.

 

12

 

6.                                       PAYMENTS

 

6.1                                 Fees.

 

Microsoft Expedia is an accredited IATA approved
agency.  COMPANY agrees to pay Microsoft
Expedia normal commissions that it pays to standard agencies.

 

7.                                       TERM
AND TERMINATION

 

7.1                                 The
term of this Agreement shall commence on the Effective Date and, unless
terminated earlier as provided herein, shall continue for one (1) year after
the Effective Date.

 

7.2                                 In
the event that MS exits the online travel service business and no longer offers
Expedia, MS may terminate this Agreement with written notice to COMPANY.  Additionally, in the event either party
materially fails to perform or comply with this Agreement or any provision
thereof, and fails to remedy the default within seven (7) days after the
receipt of notice to that effect, then the other party shall have the right, at
its sole option and upon written notice to the defaulting party, to terminate
this Agreement upon written notice.  Any
notice of default hereunder shall be prominently labeled “NOTICE OF DEFAULT,”
and if to MS, shall be copied to MS’ Law & Corporate Affairs Department,
attn. U.S.  Legal Group.  The rights and remedies provided in this
section shall not be exclusive and are in addition to any other rights and
remedies provided by law or this Agreement.

 

7.3                                 Upon
termination or expiration of this Agreement for any reason, COMPANY shall
immediately remove any MS logo link from COMPANY Web Site Pages.

 

7.4                                 The
following provisions shall survive termination of this Agreement: 7.3, 7.4 and
8-12.

 

8.                                       REPRESENTATIONS
AND WARRANTIES

 

Each party hereby represents and warrants as follows:

 

8.1                                 Corporate
Power.  Such party is duly organized
and validly existing under the laws of the state of its incorporation and has
full corporate power and authority to enter into this Agreement and to carry
out the provisions hereof.

 

8.2                                 Due
Authorization.  Such party is duly
authorized to execute and deliver this Agreement and to perform its obligations
hereunder.

 

8.3                                 Binding
Agreement.  This Agreement is a
legal and valid obligation binding upon it and enforceable with its terms.  The execution, delivery and performance of
this Agreement by such party does not conflict with any agreement, instrument or
understanding, oral or written, to which it is a party or by which it may be
bound, nor violate any law or regulation of any court, governmental body or
administrative or other agency having jurisdiction over it.

 

13

 

8.4                                 Logos
and Marks.  Such party has the full
and exclusive right to grant or otherwise permit the other party to use the
trademarks, logos and trade names as set forth in this Agreement, and that it
is aware of no claims by any third parties adverse to any of such trademarks,
logos and trade names.

 

The representations and warranties and covenants in
this Section 8 are continuous in nature and shall be deemed to have been given
by each party at execution of this Agreement and at each stage of performance
hereunder.  These representations,
warranties and covenants shall survive termination or expiration of this
Agreement.

 

9.                                       LIMITATION
OF WARRANTY

 

EXCEPT AS EXPRESSLY WARRANTED IN SECTION 8 ABOVE, EACH
PARTY EXPRESSLY DISCLAIMS ANY FURTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, OR
FITNESS FOR A PARTICULAR PURPOSE.

 

10.                                 INDEMNIFICATION
AND LIMITATION OF LIABILITY

 

10.1                           Indemnification
by COMPANY.  COMPANY shall, at its
expense and MS’ request, defend any third-party claim or action brought against
MS, and MS’ affiliates, directors, officers, employees, licensees, agents and
independent contractors, (i) relating to COMPANY Web Site or the marketing
thereof, and (ii) to the extent it is based upon a claim that, if true, would
constitute a breach of a COMPANY warranty, representation or covenant set forth
in this Agreement (collectively, “COMPANY Claims”), and COMPANY shall indemnify
and hold MS harmless from and against any costs, damages and fees reasonably
incurred by MS, including but not limited to fees of attorneys and other
professionals, that are attributable to such COMPANY Claims.  MS shall provide COMPANY reasonably prompt
notice in writing of any such COMPANY Claims and provide COMPANY with
reasonable information and assistance, at COMPANY’s expense, to help Company to
defend such COMPANY Claims.

 

10.2                           Indemnification
by MS.  MS shall, at its expense and
COMPANY’s request, defend any third-party claim or action brought against
COMPANY, and its affiliates, directors, officers, employees, licensees, agents
and independent contractors, (i) relating to Expedia, the Co-Branded Pages or
the marketing thereof, and (ii) to the extent it is based upon a claim that, if
true, would constitute a breach of a MS warranty, representation or covenant
set forth in this Agreement (collectively, “MS Claims”), and MS shall indemnify
and hold COMPANY harmless from and against any costs, damages and fees
reasonably incurred by COMPANY, including but not limited to fees of attorneys
and other professionals, that are attributable to such MS Claims.  COMPANY shall provide MS reasonably prompt
notice in writing of any such MS Claims and provide MS with reasonable
information and assistance, at MS’ expense, to help MS to defend such MS
Claims.

 

10.3                           Limitation
of Liability.  BOTH PARTIES AGREE
THAT NEITHER PARTY WILL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO SUCH DAMAGES ARISING FROM
BREACH OF CONTRACT OR WARRANTY OR FROM NEGLIGENCE

 

14

 

OR STRICT LIABILITY), OR FOR INTERRUPTED COMMUNICATIONS, LOST BUSINESS,
LOST DATA OR LOST PROFITS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT,
EVEN IF SUCH PARTY HAS BEEN ADVISED OF (OR KNOWS OR SHOULD KNOW OF) THE ONLY
POSSIBILITY OF SUCH DAMAGES.  UNDER NO
CIRCUMSTANCES SHALL MS BE LIABLE TO COMPANY OR ANY THIRD PARTY FOR AN AMOUNT
GREATER THAN THE AGGREGATE AMOUNTS PAID BY MS HEREUNDER.

 

11.                                 CONFIDENTIALITY;
MEDIA COMMUNICATIONS

 

11.1                           If
MS and COMPANY have entered into a Microsoft Non-Disclosure Agreement, MS and
COMPANY agree that the terms of such agreement shall be deemed incorporated
herein, and further, that all terms and conditions of this Agreement shall be
deemed Confidential Information as defined therein.  If MS and COMPANY have not entered into a Microsoft
Non-Disclosure Agreement, then each party expressly undertakes to retain in
confidence and to require its agents and contractors to retain in confidence
all information and know-how transmitted to such party that the disclosing
party has identified as being proprietary and/or confidential or which, by the
nature of the circumstances surrounding the disclosure, ought in good faith to
be treated as proprietary and/or confidential. 
Without limiting the foregoing, all terms and conditions of this
Agreement shall be considered confidential and shall not be disclosed (except
to either party’s attorneys and accountants on a need-to-know basis) without
the prior written consent of the other party.

 

11.2                           MS
and COMPANY agree that the initial press release or communication to the press
and/or public regarding this Agreement and the parties’ relationship shall be
made only after prior consultation with the other party.  Subsequent accurate press releases and other
communications to the press and/or public regarding the parties’ relationship
may be made by either party subject to the confidentiality obligations set
forth in Section 11.1.

 

12.                                 GENERAL

 

12.1                           Governing
Law; Venue; Attorneys Fees.  This
Agreement shall be construed and controlled by the laws of the State of
Washington, and each party further consents to jurisdiction by the state or
federal courts sitting in the State of Washington.  Process may be served on either party by U.S.  Mail, postage prepaid, certified or
registered, return receipt requested, or by such other method as is authorized
by law.  If either MS or COMPANY employs
attorneys to enforce any rights arising out of or relating to this Agreement,
the prevailing party shall be entitled to recover reasonable attorneys’ fees
and costs, including expert witness fees.

 

12.2                           Force
Majeure.  If the performance of this
Agreement or any obligation hereunder is prevented, restricted or interfered
with by any act or condition whatsoever beyond the reasonable control of the
affected party, the party so affected, upon giving prompt notice to the other
party, shall be excused from such performance, except for the making of
payments hereunder, to the extent of such prevention, restriction or
interference.

 

15

 

12.3                           Notices;
Requests.  All notices and requests
in connection with this Agreement shall be deemed given as of the day they are
(i) deposited in the U.S.  mails,
postage prepaid, certified or registered, return receipt requested; or (ii)
sent by overnight courier, charges prepaid, with a confirming fax; and
addressed as follows:

 

	
  COMPANY:

  	
   

  
	
   

  	
   

  
	
  courier address:

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  mailing address:

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  Attention:

  	
   

  	
   

  
	
   

  	
   

  
	
  Fax:

  	
   

  	
   

  
	
   

  	
   

  
	
  Phone:

  	
   

  	
   

  
	
   

  	
   

  
	
  with a cc to:

  	
  Corporate Legal Department

  
	
   

  	
   

  
	
  MS:

  	
  MICROSOFT CORPORATION

  
	
   

  	
  One Microsoft Way

  
	
   

  	
  Redmond, WA 98052-6399

  
	
   

  	
   

  
	
  Attention:

  	
  Product Manager, Expedia Travel

  
	
   

  	
   

  
	
  with a cc to:

  	
  MICROSOFT CORPORATION

  
	
   

  	
  One Microsoft Way

  
	
   

  	
  Redmond, WA 98052-6399

  
	
   

  	
   

  
	
  Attention:

  	
  Law & Corporate Affairs Department

  
	
  Fax:

  	
  U.S.  Legal
  Group

  
	
   

  	
  (425) 936-7329

  
				

 

or to such other address as the party to receive the notice or request
so designates by written notice to the other.

 

12.4                           Assignment.  COMPANY may not assign this Agreement, or
any portion thereof, to any third party unless MS expressly consents to such
assignment in writing.  For the purposes
of this Agreement, a merger, consolidation, or other corporate reorganization,
or a transfer or sale of a controlling interest in COMPANY’s stock, or of all
or substantially all of its assets shall be deemed to be an assignment.

 

16

 

12.5                           Severability.  In the event that any provision of this
Agreement is found invalid or unenforceable pursuant to judicial decree or
decision, the remainder of this Agreement shall remain valid and enforceable
according to its terms.  The parties
intend that the provisions of this Agreement be enforced to the fullest extent
permitted by applicable law. 
Accordingly, the parties agree that if any provisions are deemed not
enforceable, they shall be deemed modified to the extent necessary to make them
enforceable.

 

12.6                           Entire
Agreement; Modification; No Offer. 
The parties hereto agree that this Agreement (and the Microsoft
Non-Disclosure Agreement to the extent incorporated herein) constitutes the
entire agreement between the parties with respect to the subject matter hereof
and merges all prior and contemporaneous communications.  It shall not be modified except by a written
agreement dated subsequent hereto signed on behalf of COMPANY and MS by their
duly authorized representatives. 
Neither this Agreement nor any written or oral statements related hereto
constitute an offer, and this Agreement shall not be legally binding until
executed by both parties hereto.

 

12.7                           Binding
Effect.  Subject to the limitations
herein before expressed, this Agreement will inure to the benefit of and be
binding upon the parties, their successors, administrators, heirs, and
permitted assigns.

 

IN WITNESS WHEREOF, the parties hereto have caused
this Agreement to be executed as of the dates indicated below.

 

	
  MICROSOFT CORPORATION

  	
  COMPANY

  
	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  By (sign)

  	
  By (sign)

  
	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  Name (Print)

  	
  Name (Print)

  
	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  Title

  	
  Title

  
	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  Date

  	
  Date

  
	
   

  	
   

  
	
   

  	
  Federal Employer ID No.:

  	
   

  	
   

  
					

 

17

 

Exhibit 1

 

Co-Branded Pages
Specifications

 

Expedia.com Associates Program

Partner Set-Up Information Form

 

Getting set up with the Expedia Associates Program is easy! The 5
simple steps below provide you with the necessary information to help you get
set up.

 

•                                          Provide
us with some basic information

 

•                                          Step
2: Send us your logo and a return link to your site

 

•                                          Step
3: Fill in the Friendship Table

 

•                                          Step
4: Linking to Expedia.com

 

•                                          Step
5: Send completed form and signed contract to Microsoft

 

•                                          Step
6: Microsoft sends you your Expedia Associates Program Identification Number
and URLs for linking to Expedia

 

•                                          Step
7: How to get a free Hot Mail account to receive your monthly reports and
Expedia Updates!

 

Please complete this document filling in blanks and checking
appropriate boxes where indicated and return to Joel Ruzich at your earliest
convenience.  Once this form has been
completed and returned to Expedia, you will be sent back a copy of this form
and an email confirmation with specific URL information. If you have any
questions or comments, please do not hesitate to contact Erin Cullen, Marketing
Coordinator at [425] 703-6625 or via email a-erincu@microsoft.com for
assistance.

 

Step 1:            Provide
us with Basic Information

 

Please fill in the blanks below:

	
  Your Company Name

  	
   

  	
  This is the name consumers will see on the Intro
  page (see Step 2, for sample screen shots of this page).Please limit
  this name to a maximum of 40 characters. 
  Example: Blue Yonder Airways

  
	
   

  	
   

  	
   

  
	
  Business Contact Name & email

  	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
   

  	
  Email Address:

  	
   

  	
   

  
						

 

18

 

	
   

  	
   

  	
  The name & 
  email address to receive information and notification with regards to
  EAP promotions, reports, member information, etc.

  
	
   

  	
   

  	
  Example: jane@blueyonderairways.com

  
	
   

  	
   

  	
   

  
	
  Monthly Report Email Address

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  The email address to receive your monthly
  performance report.

  Example: ken@blueyonderairways.com

  
	
   

  	
   

  	
   

  
	
  Technical Contact Name & email

  	
   

  	
  Name:

  	
   

  	
   

  
	
   

  	
   

  	
  Email Address:

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  The name & email address to receive information
  and notification with regards to set-up and review of EAP links and pages and
  any technical questions.

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Example: jane@blueyonderairways.com

  
	
   

  	
   

  	
   

  
	
  Your Company “Short Name”:

  	
   

  	
  A shortened version (up to 8 characters) of Partner
  Name. Example: bluydair

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  (Note: If you represent multiple sites or multiple
  links, and each site is linking to Expedia, you must assign a unique number
  to each site. For example, suppose you are Alpine Ski Center and there are
  individual store sites you represent; you would list the following multiple
  short names and numbers:

  
	
   

  	
   

  	
  bluydair
  01     -Alpine Ski Center

  
	
   

  	
   

  	
  bluydair
  02     -Alpine Sports Ski Haus

  
	
   

  	
   

  	
  bluydair
  03     -Alpine Sports SkiHouse

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  In order to track each of these, please complete a
  separate EAP Partner Set Up Information Required form for each sub-site.)

  
	
   

  	
   

  	
   

  
	
  Business Type

  	
   

  	
  Select one:

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Air

  	
  Car

  
	
   

  	
   

  	
  Directory

  	
  Hotel

  
	
   

  	
   

  	
  Search Engine

  	
  Travel C

  
	
   

  	
   

  	
  Other (please specify)

  	
   

  
							

 

19

 

[ARROW] Step 2: Send us your logo and a return link your site

 

Please provide your logo as a Gif in an electronic file format.  Total Gif dimensions should be 180 width and
38 height.  The logo must be centered on
a white background with no border within the specified area.  An additional fade element image (15w x 38h)
will be added to the left of the logo (see example below).

 

Coloring should be within the 216 color palette that is Netscape and
Internet Explorer Compatible.  This will
ensure a clean solid appearance with no dithering pattern.  (If your logo contains gradient, metallic,
or gives a 3D rendered appearance please provide a high quality jpeg file
instead of a Gif.)

 

Example:

 

[GRAPHIC]

 

[GRAPHIC]

 

Please fill in the blank below:

 

	
  Your Return Page URL

  	
   

  
	
   

  	
  The URL where you’d like users to return to if they
  click on your logo (as shown in the banner samples above).  Typically this return URL is either to
  your homepage or the page on your site the visitor was last at.

  
	
   

  	
  Example: 
  Error! Bookmark not defined.

  

 

•  Step 3: Friendship Table

 

If applicable, select whether a consumer sees and chooses from a
complete list of companies (see Figure 3) or a singular company.

 

	
  Airline Flight Wizard

  	
  (select one)

  
	
   

  	
  o

  	
  Show complete list of airlines to choose

  
	
   

  	
   

  
	
   

  	
  o

  	
  Show only one airline.  Please specify:

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  Example: 
  Show only one airline: Blue Yonder Air

  
	
   

  	
   

  
	
  Car Wizard

  	
  (select one)

  
	
   

  	
  o

  	
  Show complete list of car rental companies

  
	
   

  	
   

  
	
   

  	
  o

  	
  Show only one care rental company.

  
				

 

20

 

	
   

  	
  Please

  
	
   

  	
   

  	
   

  
	
   

  	
   

  
	
  Hotel Wizard

  	
  (select one)

  
	
   

  	
  o

  	
    Show complete list of hotels to choose

  
	
   

  	
   

  
	
   

  	
  o

  	
    Show only one hotel company.  Please spe

  
				

 

If you’d like to rent from a specific company, select
a name from the drop-down list below.

 

	
   

  	
   

  
	
   

  	
   

  
	
  Company

  	
  All

  
	
   

  	
  All

  
	
   

  	
  Advantage Rent A Car

  
	
   

  	
  Alamo Rent A Car

  
	
   

  	
  Avis

  
	
   

  	
  Budget

  
	
   

  	
  Dollar Rent A Car

  
	
   

  	
  Hertz

  
	
   

  	
  National Car Rental Interrent

  
	
   

  	
  Sears Car and Truck Rental

  
	
   

  	
  Thrifty Car Rental

  
	
   

  	
  Value Rent A Car

  
			

 

•  Step 4: Linking to Expedia.com

 

Linking to Expedia is simple! We will work with you to design a welcome
page that you can link to from your site. 
This page will reside on Expedia’s web site and explain how Expedia
works to your customers.  We recommend
this method of linking to Expedia because it:

 

ý                                    Provides
your customer with an individual welcome from both your company and Expedia
(co-branding)

 

ý                                    Includes
necessary information to help your customer with all of their travel needs

 

ý                                    Clearly
explains how to use Microsoft Expedia

 

Please review our recommended linking method below - option 1 (as well
as the additional option detailed on the next page).  Once you have decided which method of linking you prefer, please
indicate which choice you prefer by selecting one of the options (on this page
and the following page).

 

21

 

Y/N OPTION 1                 Expedia
works with you to create a welcome page (Figure 1 illustrated below.)

 

	
   

  
	
   

  	
   

  
	
   

  	
  Key

  
	
   

  	
   

  
	
  Figure 1

  	
  •                                          Circled
  areas represent a link

  
	
   

  	
  •                                          Arrows
  point to where the link will take the customer

  
	
   

  
	
   

  	
  1.)                                   You
  add a link to your main site to Expedia.

  (image - left).

  
	
   

  	
   

  
	
   

  	
   

  
	
   

  	
  2.) Your customer clicks on the Microsoft Expedia
  link and goes to the Welcome page on Expedia.com

  	
   

  
	
   

  	
   

  	
   

  
						

 

Linking to Expedia...continued Below is option 2 for linking to
Expedia.  This method of linking to
Expedia requires creation of an additional page hosted on your web site
explaining Expedia and providing a link to the Travel Agent main page (and/or
additional linking options as illustrated below).  If you select this option, the page you develop should include
the following:

 

ý                                    Clear
direction to your customer they will be leaving your web site and going to
Expedia

 

ý                                    Thorough
explanation of Expedia: what the service is and what it provides

 

If you select this option, we will work with you on implementing your
page and also need to approve the final design.

 

	
  Y/N  OPTION 2

  	
  Your company creates your welcome page (Figure 2
  illustrated below.)

  
	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Key

  
	
   

  	
   

  	
   

  
	
  Figure 2

  	
  •           Circled areas represent a link

  
	
   

  	
   

  	
  •                                          Arrows
  point to where the link will take the customer

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  1.) You add a link to your main web site to an
  additional page on your company web site (image - below)

  	
   

  
					

 

22

 

	
   

  	
  2.) Create an additional site which your company
  [GRAPHIC] will build and host that introduces & explains Expedia and then
  directs your customers to the

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  The Travel Agent main page site sits behind our
  registration wall.  Therefore, your
  visitors in this instance will go to our registration page if they are not
  currently an Expedia member.  If the
  visitor is an existing member, they will go directly into the area you link
  to.

  	
   

  
	
   

  	
   

  	
   

  
					

 

3.) Link to Expedia via one or more of the following urls: (this
example uses Blue Yonder Airways EAPid which is 101)

Travel Agent Main Page: 
http://expedia.msn.com/oub/eap.asp?EAPID=101-1

Flight Wizard: http://expedia.msn.com/oub/eap.asp?Intro=http:%2F%2Fexpedia.

msn.com%2Fpub%2Fela dll%3Fcscr%3Dfexp%25illy%30new&EAPID=101-1

Car Wizard: http://expedia.msn.com/pub/eap/asp?INTRO=http%2F%2Fexpedia
msn

com%2Fpub%2Feta

dll%3Fascr%3Dspec%26illy%3Dnew%26flag%3DF&aapid=101.1

Hotel Wizard: http://expedia.msn com/pub/eap
aso?INTRO=http%2F%2Fexpedia

msn.com%2Fpub%2Fela dll%3Fcscr%3Dhtwx%26illy%3Dnew&EAPID=101-1

 

	
  •  Step 6:

  	
  Return this form and the signed contract to
  Microsoft

  
	
   

  	
   

  	
   

  
	
   

  	
  Please send this form and your signed contract to:

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Attn: Joel Ruzich

  
	
   

  	
   

  	
  Microsoft Travel Business Unit

  
	
   

  	
   

  	
  Microsoft Corporation

  
	
   

  	
   

  	
  One Microsoft Way

  
	
   

  	
   

  	
  Remond, Washington 
  98052-6399

  
				

 

	
  •  Step 6:

  	
  Microsoft will send your Expedia Identification
  Number and URLs

  

 

We will provide you with an EAPid number to be used when
setting up URLs.  You will receive a
copy of this completed form with your unique EAPid once the contracts are
signed.  In addition, we will send you
linking information for linking to Expedia.com (this will be filled out below
and returned to you).

 

23

 

(This section is to be filled in by Microsoft)

 

	
  1.)

  	
  Your Identification Number -EAPid(1) completed form

  	
   

  	
  We will send you this in 

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  2.)

  	
  URLs

  with completed form

  	
   

  	
  We will send you this information

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
  These URLs will be used for linking to Expedia from
  your web site.

  	
   

  
						

 

	
  •  Step 7:

  	
  Sign up for your free Hot Mail account to receive
  your monthly reports and

  

 

(1) EAPid = Expedia Associates Programs Identification

 

Expedia Updates

 

We send out monthly reports and Expedia.com updates each month via your
EAP Hot Mail account.  The report is in
HTML format and provides you with your company monthly activity as well as new
promotions on Expedia you can participate in and other Expedia.com content and event
updates.

 

If you are running
Microsoft Outlook 98 you will

be able to receive HTML based email. 
Check

here if you are running Outlook 98 and include

your email address:

 

[GRAPHIC]

 

To sign up for your Hot Mail account here is what you
need to do:

 

1.)  Go to
http://hotmail.com/

 

2.)  Register
and Sign up for your account!

 

3.)  Send
Expedia your Hot Mail address we will add to our account list for 

monthly reporting distribution i.e., blueyonderair@hotmail.com (or the name of
the person who will receive the reports)

HOTMAIL EMAIL ADDRESS - INPUT HERE BEFORE RETURNING FORM:

 

24

 

The names of companies,
products, people, characters, and/or data mentioned

herein are fictitious and are in no way intended to represent any real

individual, company, product, or event, unless otherwise noted.

 

25

 

Appendix A

 

Figure 1 - Option 1: Co-Branded Introduction Page

 

If you choose this option, your url to link to Expedia would be as
follows:

http://expedia.msn.com/pub/eap.asp?EAPID=X-1 X in this instance is a
PLACEHOLDER for your EAPid.  With your
returned contract and set up form, your assigned url will be found within Step
5 under EAPid.

 

 

Appendix B

 

 

Figure 2 - Option 2:  Customized
Introduction Page

 

If you choose this option, your url to link to Expedia would one or
more of the following URLS:

 

[GRAPHIC]

 

 

3.)  Link to Expedia via one or more of the following urls:
(this example uses Blue Yonder Airways EAPid which is 101)

Travel Agent Main Page: http://expedia.msn.com/oub/eap.asp?EAPID=101-1

Flight Wizard:
http://expedia.msn.com/oub/eap.asp?Intro=http:%2F%2Fexpedia.

msn.com%2Fpub%2Fela dll%3Fcscr%3Dfexp%25illy%30new&EAPID=101-1

Car Wizard: http://expedia.msn.com/pub/eap/asp?INTRO=http%2F%2Fexpedia
msn

com%2Fpub%2Feta

dll%3Fascr%3Dspec%26illy%3Dnew%26flag%3DF&aapid=101.1

Hotel Wizard: http://expedia.msn com/pub/eap
aso?INTRO=http%2F%2Fexpedia

msn.com%2Fpub%2Fela dll%3Fcscr%3Dhtwx%26illy%3Dnew&EAPID=101-1

 

X in this instance is a PLACEHOLDER for your EAPid.  With your returned contract and set up form,
your assigned url will be found within Step 5 under EAPid.

 

[GRAPHIC]

 

	
  tagging

  	
   

  	
  [GRAPHIC]

  
	
   

  	
   

  
	
   

  	
  Expedia Page Link

  Travel Agent Main Page or one of the other options: Hotel,

  Car or Flight wizard.

  	
   

  

 

26

 

Tagging occurs when the user from Blue Yonder Airways clicks through to
the Expedia web site.

 

Exhibit 2

 

Expedia Logo

 

[LOGO OF MICROSOFT EXPEDIA.COM APPEARS HERE]

Start your travel here

 

27

 

Exhibit 3

 

Expedia Logo Link and

Guidelines for Using the Expedia Logo Link

On COMPANY Web Link Pages

 

 

The following guidelines apply to COMPANY’S use of the Expedia Logo for
use on COMPANY Web Link Pages

 

1.               Except as Microsoft
may authorize elsewhere, COMPANY may use only the Expedia Logo in accordance
with the Agreement and guidelines set forth below.

 

2.               COMPANY may only
use the Expedia Logo on COMPANY Web Link Pages identified in Exhibit 1, and not
in any other manner.  It must always be
an active link to Microsoft’s Expedia web site at http://expedia.com/.  HTML code for the link is shown below.

 

3.               The Expedia Logo
gif includes certain words describing the significance of the Expedia Logo on
COMPANY Web Site Pages (i.e.  the
Expedia Logo is a link to Microsoft, not an endorsement of COMPANY Web
Site).  COMPANY may not remove or alter
this or any other element of the Expedia Logo.

 

4.               The Expedia Logo
may be used only on COMPANY Web Link Pages that make accurate references to
Microsoft Expedia’s products or services. 
COMPANY Web Link Page title and other trademarks and logos must appear
at least as prominent as the Expedia Logo. 
COMPANY may not display the Expedia Logo in any manner that implies
sponsorship, endorsement, or license by Microsoft.

 

5.               The Expedia Logo
must appear by itself, with a minimum spacing (the height of the Expedia Logo)
between each side of the Expedia Logo and other graphic or textual elements on
COMPANY Web Link Page.  The Expedia Logo
may not be used as a feature or design element of any other logo.

 

6.               COMPANY may not
alter the Expedia Logo in any manner, including size, proportions, colors,
elements, etc., or animate, morph or otherwise distort its perspective or
two-dimensional appearance.

 

7.               COMPANY may not use
the Expedia Logo on any site that disparages Microsoft or its products or
services, infringes any Microsoft intellectual property or other rights, or
violates any state, federal or international law.

 

These guidelines do not grant a license or any other right in
Microsoft’s logos or trademarks. 
Microsoft reserves the right in its sole discretion to terminate or
modify permission to use the Expedia Logo at any time.  Microsoft reserves the right to take action
against any use that does not conform to these Policies, infringes any
Microsoft intellectual property or other right, or violates other applicable
law.

 

28

 

Exhibit B

 

Sample Appearance of
WORLDSPAN Wired Logo

on WORLDSPAN Expedia Associate Web Sites

 

[LOGO OF WORLDSPAN WIRED
APPEARS HERE]

 

29

 

Amendment No. 3

to CRS Marketing, Services and Development Agreement

 

This Amendment No.  3 to the CRS
Marketing, Services and Development Agreement (the “Amendment No.  3”) is entered into as of April 1, 1999 (the
“Amendment Effective Date”) by and between Microsoft Corporation, a Washington
corporation (“Microsoft”) with its principal office at One Microsoft Way,
Redmond, Washington 98052, and WORLDSPAN, L.P., a Delaware limited partnership
(“WORLDSPAN”), with its principal office at 300 Galleria Parkway, NW, Atlanta,
Georgia 30339.

 

Recitals

 

i.                                          Microsoft
and WORLDSPAN are parties to that certain CRS Marketing, Services and
Development Agreement dated December 15, 1995, as amended by the parties
pursuant to that certain Amendment No. 
1 dated January 1, 1997 and Amendment No.  2 dated July 1, 1998 (collectively, the “Agreement”).

 

ii.                                       Microsoft
and WORLDSPAN seek to modify the Agreement as set forth herein to change the
revenue sharing arrangements, capacity provisions, and other terms under the
Agreement.

 

Now, therefore, in consideration of the above
recitals, the mutual undertakings of the parties as contained herein and other
good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties to this Amendment hereby agree as follows:

 

Agreement

 

1.                                       Definitions

 

Terms in capitalized form not defined in the text of
this Amendment No.  3 shall have the
meanings set forth in the Agreement.

 

2.                                       Revenue
Share.

 

(a)  The
revenue share matrix set forth in Appendix 1 of Amendment No. 1 shall be
deleted and replaced in its entirety with the matrix attached as Appendix 1 of
this Amendment No. 3.  Furthermore,
Section 11.3 A. through D. of the Agreement, as set forth in Amendment No. 2,
shall be deleted, and the revenue share described in Appendix 1 of this
Amendment No. 3 shall apply to WORLDSPAN/EAP Bookings as well as all other air bookings
under the Agreement.  However, in the
event (i) WORLDSPAN breaches the Development Agreement between the parties
dated as of July 1, 1999 (the “BFS Agreement”) and Microsoft elects to
terminate the BFS Agreement pursuant to Section 5.2(a) of the BFS Agreement or
(ii) WORLDSPAN elects to terminate the BFS Agreement pursuant to Section 5.2(b)
of the BFS Agreement, then the revenue share and WORLDSPAN’s capacity
commitment will revert to the Revenue Share, volume tables and WORLDSPAN
capacity commitment set forth in Schedule 2.1.2 and Appendix 1 of Amendment No.
1 to the Agreement.

 

 

(b)  Microsoft
recognizes that [*] and WORLDSPAN are in the process of negotiating an
agreement whereby WORLDSPAN will provide [*] with hosting and other airline
services.  As a part of these
negotiations, WORLDSPAN has agreed to charge hosting and other airline
services.  As a part of these
negotiations, WORLDSPAN has agreed to charge [*] at cost (as determined in
accordance with WORLDSPAN’s normal cost collection and allocation methodology,
as used by WORLDSPAN with respect to its owner airlines) for messages generated
through the [*].  Microsoft agrees that
these at-cost fees charged by WORLDSPAN to [*] will not be included within the
definition of Airline Fees under this Agreement and will not be subject to the
revenue share specified in Appendix 1. 
In the event WORLDSPAN and [*] do not execute an agreement for hosting
and other airline services within three (3) years after the Effective Date,
WORLDSPAN will charge [*] for all transactions generated on the [*]in
accordance with the Participating Carrier Agreement between [*] and WORLDSPAN
and all revenue received from [*] from its Internet booking site as an [*]
(including all amounts paid retroactively by [*]) will be included as Airline
Fees and shared with Microsoft in accordance with Appendix 1.

 

(c)  Section 11.2 of the Agreement is hereby
deleted and replaced with the following new Section 11.2:

 

Section 11.2. 
Other than payments made by MICROSOFT for Additional Development
Services and the amounts to be paid by MICROSOFT and WORLDSPAN, if any,
pursuant to new Sections 11.1 and 29, MICROSOFT and WORLDSPAN agree that each
shall bear its own expenses incurred in the performance of this Agreement.

 

3.                                       Capacity

 

Schedule 2.1.2 is deleted
from the Agreement in its entirety. 
Section 2.1.2 of the Agreement, as set forth in Amendment No.  1, is hereby deleted and replaced in its
entirety with the following:

 

Section 2.1.2. 
WORLDSPAN and Microsoft will work together in good faith to ensure the
WORLDSPAN System has sufficient capacity to process Microsoft’s estimated
demand in accordance with this Section. 
The failure of either (i) WORLDSPAN to deliver sufficient capacity
to meet Microsoft’s demand, or (ii) Microsoft to deliver the anticipated
air ticket sales, will result in a financial penalty mutually agreed upon by
the parties as set forth herein.

 

(a)                                  Each
month during the Term, Microsoft shall provide to WORLDSPAN a good faith
estimate of the projected Expedia air ticket sales for each of the following
twelve (12) months.  WORLDSPAN will
estimate segments to be generated by the projected level of Expedia air ticket
sales and the number of Power Shopper messages that are expected to be
generated by the estimated segments. 
Microsoft shall provide such assistance and information for WORLDSPAN’s
estimation of segments and Power Shopper messages as 

 

MICROSOFT/WORLDSPAN

CONFIDENTIAL

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

2

 

WORLDSPAN may reasonably request.  Upon conclusion of this forecasting process,
WORLDSPAN shall make all necessary preparations to provide sufficient capacity
on the WORLDSPAN System to support the projected Expedia demand during the next
six (6) months, as projected pursuant to subsection (b) below.

 

(b)                                 If
a given estimate of Expedia demand will cause WORLDSPAN to make material
equipment purchases (e.g.  purchase of
new CPUs or other equipment) specifically for additional Expedia demand,
WORLDSPAN shall notify Microsoft thereof in writing, and Microsoft shall either
reconfirm or adjust its estimate of Expedia air ticket sales within ten (10)
days after such notice (such reconfirmed or adjusted estimate, a “Microsoft
Binding Estimate”).  WORLDSPAN may also
adjust the related estimates of segments and Power Shopper messages.  WORLDSPAN shall deliver the required
capacity no later than ninety (90) days after the date of a Microsoft Binding
Estimate.

 

(i)             The financial remedy
to compensate WORLDSPAN for excess capacity or Microsoft for insufficient
capacity shall be determined by the parties after the following occur:

 

.A forecasting model that
calculates air ticket sales will be developed by Microsoft within thirty (30)
days of Microsoft’s execution of this Amendment and approved by WORLDSPAN
within thirty (30) days after receipt from Microsoft.

 

.A capacity planning and
tracking model to forecast capacity and calculate rejected demand will be built
by WORLDSPAN within thirty (30) days of WORLDSPAN’s execution of this Amendment
and approved by Microsoft within thirty (30) days after receipt from WORLDSPAN.

 

.The agreed-upon models
will be used for six (6) months from approval of the above models before
instituting any financial penalties and, during such testing, may be “tweaked”
or otherwise adjusted by mutual agreement of the parties in order to better
achieve their intended purposes.  At the
end of such six (6) month period (the “Test Period”), if the models, as so
adjusted, would not have resulted in payments to either party, then the
financial payment aspects of these procedures will become operative for the
remainder of the term of this Agreement. 
If, however, the models, as so adjusted, would, have resulted in
payments to either party during the Test Period, then the financial aspects of
these procedures will not become operative and the parties will negotiate in
good faith to develop alternative models or procedures as a replacement for
those described.  If the parties fail to
reach an agreement regarding such replacement models or procedures within two
(2) months after the end of

 

3

 

the Test Period, then the financial payment aspects of
the models, as so adjusted, shall continue in effect with a cap of [*] per
month payable by either party, until the parties mutually agree on alternative
financial arrangements.

 

The financial penalties
will be determined based on the parameters set forth in Section 2.1.2(b)(ii)
and (iii) below.

 

(ii)          If actual Expedia air
ticket sales in a given month are less than [*] of the Microsoft Binding
Estimate, then Microsoft will pay WORLDSPAN an amount based on WORLDSPAN’s
anticipated portion of lost Airline Fees. 
Such Airline Fees shall be calculated at the revenue share level for
such month, as set forth in Appendix 1 of this Amendment No. 3.  If actual ticket sales in a given month are
greater than [*] of the Microsoft Binding Estimate, then Microsoft will owe
nothing additional to WORLDSPAN.

 

(iii)       If actual Expedia air
ticket sales in a given month are less than [*] of the Microsoft Binding
Estimate due to a failure of the WORLDSPAN System to support the forecast
segments and Power Shopper messages necessary to process the Microsoft Binding
Estimate, WORLDSPAN will pay Microsoft an amount based on Microsoft’s
anticipated portion of Airline Fees for ticket sales that do not get processed
due to such interruptions in capacity. 
Such Airline Fees shall be calculated at the revenue share level for
such month, as set forth in Appendix 1 of this Amendment No. 3.  If the WORLDSPAN System processes [*] or
more of the Microsoft Binding Estimate, then WORLDSPAN will owe nothing
additional to Microsoft.

 

(c) On an annual basis,
Microsoft will provide WORLDSPAN with a long-term demand forecast covering at
least three (3) years beyond the current year. 
WORLDSPAN, within thirty (30) days after Microsoft’s delivery of such
demand forecast, will provide Microsoft a nonbinding projection of the capacity
WORLDSPAN will provide in the same three (3) year period to support the
forecast Microsoft demand.  If after
reviewing the demand forecast from Microsoft pursuant to this Section 2.1.2(C),
WORLDSPAN can demonstrate that it can not meet the capacity requirements during
the forecast period by the time required without having to build a new computer
data center or without materially altering the architecture of the WORLDSPAN
System, WORLDSPAN will provide Microsoft with eleven (11) months prior written
notice (provided Microsoft has given WORLDSPAN at least twelve (12) months
written notice of such increased capacity requirement) that it will not be able
to meet the capacity demand in the forecasted time.  In such event, Microsoft will be released from its minimum
commitment in Section 8(c) of this Amendment and WORLDSPAN

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

4

 

shall not be obligated to provide such additional
capacity to Microsoft but will continue to provide the maximum capacity set
forth in the previously agreed-upon capacity forecast.  WORLDSPAN agrees that Microsoft has provided
the projection of Expedia air ticket sales set forth below, and WORLDSPAN
expects to be able to meet capacity requirements therefor without having to
build a new computer data center and without materially altering the
architecture of the WORLDSPAN System.

 

	
  Fiscal Year

  	
   

  	
  Ticket
  Sales Projected

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  July 1999-June
  2000

  	
   

  	
  2.5 million

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  July 2000-June
  2001

  	
   

  	
  3.7 million

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  July 2001-June
  2002

  	
   

  	
  4.5 million

  	
   

  

 

4.                                       Revenue
Share Payments; Capacity Fees.

 

Sections 11.1 B and C of
the Agreement, as set forth in Amendment No. 
1, are hereby deleted and replaced in their entirety with the following:

 

Section 11.1 B (i) 
The parties agree that WORLDSPAN shall pay to Microsoft the revenue
share amount indicated in the attached Appendix 1 (the “Revenue Share”) with
respect to Airline Fees generated by Microsoft System users through the
Microsoft System.  Within thirty (30)
days from the end of each calendar month, WORLDSPAN shall furnish Microsoft
with a statement together with payment for all amounts shown thereby to be due
to Microsoft.  That statement shall be
based upon the Revenue Share for the month preceding the month then ended, and
shall contain information sufficient to discern how the Revenue Share was computed.

 

(ii) At the end of each calendar year, WORLDSPAN shall
reconcile the amounts billed to and paid by Participating Airlines for Bookings
made by Microsoft System users.  In the
event a Participating Airline fails to pay and WORLDSPAN, despite using
reasonable business efforts, is unable to collect Airline Fees from such
Participating Airline, WORLDSPAN shall notify Microsoft in writing of such
uncollected amounts.  Within thirty (30)
days of receipt of WORLDSPAN’s notice, Microsoft will refund (or WORLDSPAN may
set off from amounts owed by WORLDSPAN to Microsoft hereunder) the amounts paid
to Microsoft by WORLDSPAN for such Bookings. 
Microsoft shall not be required to refund any amounts where WORLDSPAN
fails to collect due to a marketing or other arrangement with a Participating
Airline.

 

5

 

Section 11.1 C. 
Microsoft shall reimburse WORLDSPAN for the charges incurred by
WORLDSPAN with respect to direct communication lines and frame relay access
devices (each party is responsible for its own installation and ongoing costs
of circuits and equipment necessary to connect such party’s facilities to the
local exchange carrier’s termination of the frame relay circuits) that are
requested by Microsoft through its Product Unit Manager for the Travel Group
(“Direct Communication Fees”) and to pay the direct costs related to terminal
addresses used in connection with the Microsoft System by Microsoft’s
fulfillment partner (“Fulfillment Partner Fees”).  Microsoft shall also pay for any equipment requested by Microsoft
and provided by WORLDSPAN to be used by Microsoft’s fulfillment partner.  WORLDSPAN shall either offset these fees
from the Revenue Share due Microsoft or invoice Microsoft for the Direct
Communication Fees and the Fulfillment Partner Fees on a monthly basis and
shall also include a written report of the PS Rate for the applicable
month.  Microsoft shall pay the invoiced
amount within thirty (30) days after receipt of the invoice.  Except as provided herein and Section 2.1.2,
Microsoft shall not owe WORLDSPAN any fees for capacity under this Agreement.

 

5.                                       Assignment.

 

Section 17 of the Agreement is hereby deleted and
replaced in its entirety with the following:

 

Section 17. 
Neither party may assign its interest in this Agreement; provided, however,
that either party may assign this Agreement upon thirty (30) days prior written
notice to a wholly-owned subsidiary or to an entity to which substantially all
the assets of the assigning party (or, with respect to MICROSOFT, substantially
all the assets of the Expedia online consumer travel agent business) are being
transferred if such assignee assumes and agrees to perform all the obligations
of the assignor.  This Agreement shall
be binding upon the parties hereto and their successors and permitted assigns
and all persons claiming under or through them or any such successor or
permitted assign.

 

6.                                       Equal
Treatment.

 

A new Section 33 shall be added to the Agreement to
provide as follows:

 

33.                                 Equal
Treatment.

 

[*] If (i) WORLDSPAN differentiates between Expedia
and offline travel agencies for reasons other than regulatory requirements and
(ii) at the time WORLDSPAN first differentiates, any two of Sabre, Galileo or
Amadeus are not similarly differentiating between online and offline travel
agencies,

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

6

 

then the parties shall at that time discuss adjustment
to the business relationship between the parties in good faith.  If the parties fail to reach an agreement
regarding an adjustment to the business relationship within two (2) months
after WORLDSPAN implements such differentiation, Microsoft may terminate this
Agreement upon six (6) months’ written notice. 
Such termination right expires eight (8) months from the date of such
differentiation.

 

7.                                       Change
in Expedia Search Functionality.

 

A new Section 34 shall be added to the Agreement to
provide as follows:

 

34.                                 Change
in Expedia Search Functionality.

 

Microsoft shall consult with WORLDSPAN on a regular
basis regarding proposed changes to the search functionality, or changes to the
utilization of existing functionality, available to end users of Expedia that
are reasonably expected to have a materially adverse impact on message weight
in the WORLDSPAN CRS.  If the proposed
change has a materially adverse impact on the financial benefits of the parties
hereunder, the parties shall discuss in good faith a corresponding adjustment
to pricing or revenue share.  If the
parties are unable to reach agreement within two (2) months after Microsoft
implements such change, then WORLDSPAN may terminate this Agreement upon a
further six (6) months’ written notice. 
Such termination right expires eight (8) months from the date of
Microsoft’s implementation of such changes.

 

8.                                       Changes
to Expedia CRS Usage Commitment.

 

Section 8(c) of Amendment
No.  1 to the Agreement is hereby
deleted and replaced in its entirety with the following:

 

(c)                                  Minimum
Performance Functionality.  During the
Term of the 

Agreement, WORLDSPAN agrees to provide the same or
comparable significant functionality tools and features (such as a ticketless
functionality) as other computer reservation systems.  So long as WORLDSPAN complies with the foregoing, Microsoft
agrees that it will maintain during the Term of the Agreement, on a calendar
quarterly basis, at least the same or greater (but in no event [*] CRS booking
share from Expedia on the WORLDSPAN System than it maintains on any other CRS
(“Minimum Commitment”).  At any time
after Microsoft enters into an agreement with another CRS for Expedia,
Microsoft shall provide WORLDSPAN with a quarterly report that details bookings
made by Expedia users.  In the event
Microsoft does not maintain at least the Minimum Commitment CRS booking share
from Expedia on the WORLDSPAN System,

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

7

 

the amounts otherwise payable to Microsoft pursuant to
Appendix 1 shall be reduced by [*] For purposes of this Section only, the term
“CRS” shall mean the following entities and their successors: Sabre, Galileo,
Abacus, Amadeus, and Infini.

 

All other terms not expressly amended herein shall remain in full force
and effect as set forth in the Agreement. 
The Agreement, as amended hereby, shall remain in effect for the
remainder of the term set forth in Section 7.

 

	
  Microsoft Corporation

  	
  WORLDSPAN, L.P.

  
	
   

  	
   

  
	
   

  	
   

  
	
  /s/ Richard Barton

  	
   

  	
  Douglas L. 
  Abramson

  	
   

  
	
  By

  	
  By

  
	
   

  	
   

  
	
  Richard Barton

  	
   

  	
  Douglas L. 
  Abramson

  	
   

  
	
  Name (Print)

  	
  Name (Print)

  
	
   

  	
   

  
	
  Gen. Mgr. Travel Group

  	
   

  	
  Co-Chief Executive Officer

  	
   

  
	
  Title

  	
  Title

  
	
   

  	
   

  
	
  7/20/99

  	
   

  	
  July 16, 1999

  	
   

  
	
  Date

  	
  Date

  

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

8

 

Appendix 1

Revenue Share Matrix

 

The Revenue Share payable by WORLDSPAN to Microsoft
shall consist of the Base Revenue Share set forth below.  The Incentive Revenue Share appearing in
Appendix 1 of Amendment No.  1 is
eliminated.

 

The Revenue Share of Airline Fees shall be based on
the number of Power Shopper messages per net Segment per month.  The “Revenue Share” column indicates the
percentage amount of Airline Fees that will be paid by WORLDSPAN to Microsoft
in accordance with Section 5 of Amendment No. 
1, from dollar one.

 

	
  Power Shopper Messages per
Net Segment per Month

  	
   

  	
  Revenue
  Share to
Microsoft

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  30.01 and greater

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  29.01-30.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  28.01-29.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  27.01-28.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  26.01-27.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  25.01-26.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  24.01-25.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  23.01-24.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  22.01-23.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  21.01-22.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  20.01-21.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  19.01-20.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  18.01-19.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  17.01-18.00

  	
   

  	
  [*]

  	
   

  

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

9

 

	
  16.01-17.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  15.01-16.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  14.01-15.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  13.01-14.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  12.01-13.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  11.01-12.00

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  11.00 and less

  	
   

  	
  [*]

  	
   

  

 

If the number of Power Shopper messages per net
Segment exceeds 30.00, or falls below 11.00, in an given month, then the
parties shall renegotiate revenue share percentages in good faith.  If the parties are unable to reach agreement
within three (3) months, then at any time in the following three (3) months
either party may terminate this Agreement upon a further six (6) months’
written notice.  In the meantime, the
percentages set forth above shall apply.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

10

 

 

Amendment No. 4

to CRS Marketing, Services and Development Agreement

 

This Amendment No. 4 to the CRS Marketing, Services and Development Agreement
(the “Amendment”) is entered into as of July 1, 2001 (the “Amendment Effective
Date”), by and between Expedia, Inc. (“EI”), a Washington corporation with its
principal office at 13810 SE Eastgate Way, Suite 400, Bellevue, WA 98005, and
Worldspan, L.P., a Delaware limited partnership (“Worldspan”), with its
principal office at 300 Galleria Parkway, NW, Atlanta, Georgia 30339.

 

Recitals

 

Microsoft Corporation (“Microsoft”) and Worldspan
entered into that certain CRS Marketing, Services and Development Agreement
dated December 15, 1995, as amended by the parties pursuant to that certain
Amendment No. 1 dated January 1, 1997, Amendment No. 2 dated July 1, 1998, and
Amendment No. 3 dated April 1, 1999 (collectively, the “Agreement”).

 

Microsoft’s rights and obligations under the Agreement
have been assigned to and assumed by EI, which is the successor in interest to
Microsoft for all purposes relating to the Agreement.

 

EI and Worldspan now desire to modify the Agreement as
set forth herein.

 

Now, Therefore, in consideration of the above
recitals, the mutual undertakings of the parties as contained herein and other
good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties to this Amendment hereby agree as follows:

 

1.                                       Definitions

 

Terms in capitalized form not defined in the text of
this Amendment No. 4 shall have the meanings set forth in the Agreement.

 

2.                                       Term

 

(a)                                  (a)
Section 7.1 of the Agreement is hereby deleted and replaced in its entirety
with the following:

 

7.1. Unless earlier terminated as provided herein, the
term of this Agreement (the “Term”) shall commence as of December 15, 1995, and
shall continue thereafter until December 15, 2010.

 

(b)                                 (b)
Section 7.5 of the Agreement is hereby deleted and replaced in its entirety
with the following:

 

 

7.5 EI shall have the option to terminate this
Agreement upon written notice to WORLDSPAN in the event that WORLDSPAN migrates
EI and EI Systems users to a computer reservation system not operated by WORLDSPAN.

 

3.                                       Financial
Arrangements

 

The last sentence of Section 2(a) of Amendment No. 3
is hereby deleted in its entirety. Section 11.1.B of the Agreement, as set
forth in Amendment No. 3, is hereby deleted and replaced in its entirety with
the following:

 

11.1.B (i) The parties agree that WORLDSPAN shall pay
to EI the revenue share amount indicated in Schedule 11.1 of this Agreement
(the “Revenue Share”). Within thirty (30) days from the end of each calendar
month, WORLDSPAN shall furnish EI with a statement together with payment for
all amounts shown thereby to be due to EI. That statement shall be based upon
the Revenue Share for the month preceding the month then ended, and shall
contain information sufficient to discern how the Revenue Share was computed.

 

(ii) At the end of each
calendar year, WORLDSPAN shall reconcile the amounts billed to and paid by
Participating Airlines, Participating Cars and Participating Hotels
(collectively, “Participating Vendors”) for Net Segments (as defined in
Schedule 11.1) made by EI System users. In the event a Participating Vendor
fails to pay and WORLDSPAN, despite using reasonable business efforts, is
unable to collect fees from such Participating Vendor, WORLDSPAN shall notify
EI in writing of such uncollected amounts. Within thirty (30) days of receipt
of WORLDSPAN’s notice, EI will refund (or WORLDSPAN may set off from amounts
owed by WORLDSPAN to EI hereunder) the amounts paid to EI by WORLDSPAN for such
Net Segments. EI shall not be required to refund any amounts where WORLDSPAN
fails to collect due to a marketing or other arrangement with a Participating
Vendor.

 

4.                                       Use
of Logos/CRS Usage Commitment

 

Section 8 of Amendment No. 1 and Section 8 of
Amendment No. 3 to the Agreement are hereby deleted in their entirety and a new
Section 35 is added to the Agreement to provide as follows:

 

35.                                 Other
Agreements.

 

35.1 Use of WORLDSPAN Logo. EI will include the
“Worldspan Wired” logo on the bottom of the Expedia home page as long as there
is at least one (1) other third-party, non-advertising logo in the same general
location.  Placement and size of all
third-party, non-advertising logos will be determined by EI, however, EI will
use commercially reasonable best

 

2

 

efforts to feature the WORLDSPAN logo in a manner similar to the
presentation of any other third-party, non-advertising logo featured on the
Expedia home page.

 

35.2 CRS Usage Commitment. During the Term of
this Agreement, WORLDSPAN agrees to provide the same or comparable significant
functionality tools and features (such as a ticketless functionality) as other
computer reservation systems. So long as WORLDSPAN complies with the foregoing,
EI agrees that it will maintain during the Term of this Agreement, on a [*] basis,
no less than [*] CRS booking share from Expedia on the WORLDSPAN System
(“Minimum Commitment”). At any time after EI enters into an agreement with
another CRS for Expedia, EI shall provide WORLDSPAN with a quarterly report
that details bookings made by Expedia users. In the event EI does not maintain
at least the Minimum Commitment CRS booking share from Expedia on the WORLDSPAN
System, the amounts otherwise payable to EI pursuant to Schedule 11.1 shall be
reduced by [*]. For purposes of this Section only, the term “CRS” shall mean
the following entities and their successors and affiliates: [*].

 

5.                                       Revenue
Share

 

The Agreement is hereby amended by adding thereto as
Schedule 11.1, the Schedule 11.1 attached as Appendix 1 of this Amendment No.
4. Appendix 1 of Amendment No. 1 and Appendix 1 of Amendment No. 3 shall be
deleted and replaced in their entirety by such Schedule 11.1.

 

6.                                       Confidentiality

 

This Amendment shall be considered Confidential
Information according to the Agreement.

 

7.                                       Effective
Date

 

Except as provided in this Amendment, the provisions
of this Amendment shall be effective as of the Amendment Effective Date.

 

8.                                       Continuation
of Agreement

 

Except as provided in this Amendment, the Agreement
shall continue in full force and effect.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

3

 

IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be
executed by their duly authorized undersigned representatives as of the date
first above written.

 

 

	
  Expedia, Inc.

  	
   

  	
  Worldspan, L.P.

  	
   

  
	
   

  	
   

  
	
  By:

  	
  /s/ Byron Bishop

  	
   

  	
  By:

  	
  /s/ Sue Powers

  	
   

  
	
   

  	
   

  
	
  Print Name: Byron Bishop

  	
  Print Name: Sue Powers

  
	
   

  	
   

  
	
  Title:

  	
  Senior Vice President,

  Transportation and Core

  Development

  	
  Title: Senior Vice
  President and General

  Manager - Worldwide E-Commerce

  
									

 

4

 

Appendix 1

 

Schedule 11.1

Revenue Share

 

A.                                   Air
Segment Revenue Share

 

WORLDSPAN shall pay EI a revenue share for Net
Domestic Air Segments and Net International Air Segments based on the number
and type of segments in accordance with the following:

 

	
  Type of
  Net Segment

  	
   

  	
  Revenue
  Share

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  

 

In the event [*]. In the event [*]. If the parties are
unable to agree [*].  At the end of such
twelve (12) month period, either party may terminate this Agreement by
providing the other party with ninety (90) days prior written notice thereof.
[*]

 

B.                                     Car
Segment Revenue Share

 

WORLDSPAN shall pay EI a revenue share for Net Car
Segments equal to [*] for each Net Car Segment, except that WORLDSPAN shall not
be required to pay any such revenue share for the [*] Net Car Segments during
each Contract Year. For example, if the number of Net Car Segments during a
Contract Year was [*], then WORLDSPAN would pay EI [*].

 

C.                                     Hotel
Segment Revenue Share

 

WORLDSPAN shall pay EI a revenue share for Net Hotel
Segments equal to [*] for each Net Hotel Segment, except that WORLDSPAN shall
not be required to pay any such revenue share for [*]. For example, if the
number of Net Hotel Segments during a Contract Year was [*], and of the [*] Net
Hotel Segments after the [*] Net Hotel Segments, [*], then WORLDSPAN would pay
EI [*].

 

D.                                    Review
of Revenue Share

 

The revenue share set forth in Sections A, B and C of
this Schedule 11.1 shall be reviewed by WORLDSPAN and EI every [*]. In the
event either party requests to renegotiate such revenue share at that time and
the parties are unable to agree on new

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

5

 

revenue share within sixty (60) days of the
commencement of such negotiations, then at any time [*]. However, the [*].

 

E.                                      Weighted Message
Fee

 

Within 30 days following the end of each month, EI
will pay WORLDSPAN a Weighted Message Unit charge equal to (i) [*], multiplied
by (ii) the amount, if any, by which (x) the number of [*] processed by the
WORLDSPAN System during the then preceding six (6) calendar month period,
exceeds (y) [*] multiplied by the number of Net Segments for that six (6)
calendar month period.

 

F.                                      Definitions

 

“Air Segment” means each direct or through flight booked by
means of Expedia through the WORLDSPAN System for which WORLDSPAN receives a
discrete payment from the applicable air carrier, as determined by the
WORLDSPAN System.

 

“Announced Rate” means Worldspan’s announced rate for
determining Airline Fees payable to Worldspan by Participating Airlines for Net
Segments.

 

“Announced Rate Decrease” means a decrease in the Announced Rate
below the Announced Rate then in effect

 

“Announced Rate Increase” means an increase in the Announced
Rate above the Announced Rate then in effect.

 

“Car Segment” means each car rental booked by means of Expedia
through the WORLDSPAN System for which WORLDSPAN receives a discrete payment
from the applicable car rental company, as determined by the WORLDSPAN System.

 

“Contract Year” means each twelve (12) month period commencing,
in the case of the first Contract Year, on the date of Amendment No. 4 to this
Agreement and thereafter upon the completion of the immediately preceding
Contract Year.

 

“Domestic Air Segment” means any Air Segment booked from a point
of sale designated by WORLDSPAN as within Billing Conference 1.

 

“Expedia” means the software code, informational databases,
products, and other components that make up the travel services of EI and its
subsidiaries and are branded “Expedia” or “Travelscape”, which are marketed for
use by individual end users in the United States, Belgium, Canada, France,
Germany, the United Kingdom and/or such other locales as EI may elect to market
its services, at its sole discretion, to enable such end users to shop for,
reserve, book and pay for certain travel products and services (including, at a
minimum, air travel, hotel accommodations, and car rentals) via a personal
computer, telephone or other interactive device.

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

6

 

The term “Expedia” as used in this Agreement shall be deemed to refer
to all future versions of the above-described services, and includes without
limitation any and all additional, follow-on, successor or replacement versions
of such services.

 

“Hotel Segment” means each hotel stay booked by means of Expedia
through the WORLDSPAN System for which WORLDSPAN receives a discrete payment
from the applicable hotel, as determined by the WORLDSPAN System.

 

“International Air Segment” means any Air Segment booked from a
point of sale designated by WORLDSPAN as outside of Billing Conference 1.

 

“Message” means each electronic transmission to the WORLDSPAN
System generated by Expedia, EI, any employee, agent, or contractor of EI, or
any Expedia user, and the associated response. The types of Messages as of the
date of Amendment No. 4 to this Agreement are set forth in Exhibit A to this
Schedule 11.1.

 

“Net Car Segments” means, for any applicable time period, the
number of Car Segments booked during that period less the number of Car
Segments canceled during that period, as determined by the WORLDSPAN System.

 

“Net Domestic Air Segments” means, for any applicable time
period, the number of Domestic Air Segments booked during that period less the
number of Domestic Air Segments cancelled during that period, as determined by
the WORLDSPAN System.

 

“Net Hotel Segments” means, for any applicable time period, the
number of Hotel Segments booked during that period less the number of Hotel
Segments cancelled during that period, as determined by the WORLDSPAN System.

 

“Net International Air Segments” means, for any applicable time
period, the number of International Air Segments booked during that period less
the number of International Air Segments cancelled during that period, as
determined by the WORLDSPAN System.

 

“Net Segments” means, for any applicable time period, all of the
Net Domestic Air Segments, Net International Air Segments, Net Car Segments,
and Net Hotel Segments for that period.

 

“Weighted Message Unit” means a unit of measurement for Messages
that reflects the respective average amount of computer and related resources
required for the WORLDSPAN System to process a given type of Message, as
determined in accordance with the methodology used by WORLDSPAN in the ordinary
course of its business for that purpose. The number of Weighted Message Units
for a given Message is determined by the Message Weight for that type of
Message. The Message Weight for each of the types of Messages as of the date of
Amendment No. 4 to this Agreement are set forth on Exhibit A to this Schedule
11.1.

 

7

 

Exhibit A

Message Weight Categories

 

	
  Message
  Type

  	
   

  	
  Message
  Weight

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

8

 

Amendment No. 5

to CRS Marketing, Services and Development Agreement

 

This Amendment No. 5 to the CRS Marketing, Services
and Development Agreement (the “Amendment”) is entered into as of
October 22, 2001 (the “Amendment Effective Date”), by and between Expedia,
Inc. (“EI”), a Washington corporation with its principal office at 13810 SE
Eastgate Way, Suite 400, Bellevue, WA 98005, and Worldspan, L.P., a Delaware
limited partnership (“Worldspan”), with its principal office at 300 Galleria
Parkway, NW, Atlanta, Georgia 30339

 

Recitals

 

Microsoft Corporation (“Microsoft”) and Worldspan
entered into that certain CRS Marketing, Services and Development Agreement
dated December 15, 1995, as amended by the parties pursuant to that certain
Amendment No. 1 dated January 1, 1997, Amendment No. 2 dated July 1,
1998, Amendment No. 3 dated April 1, 1999 and Amendment No. 4 dated
July 1, 2001 (collectively, the “Agreement”)

 

Microsoft’s rights and obligations under the Agreement
have been assigned to and assumed by EI, which is the successor in interest to
Microsoft for all purposes relating to the Agreement

 

EI and Worldspan now desire to modify the Agreement as
set forth herein

 

Now, Therefore, in consideration of the above
recitals, the mutual undertakings of the parties as contained herein and other
good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties to this Amendment hereby agree as follows:

 

1.                                       Revenue
Share

 

Effective as of
July 1, 2001, Paragraph A of Schedule 11.1, attached as Appendix 1 to
Amendment No. 4 of the Agreement shall be deleted and replaced in its entirety
by the following Paragraph A:

 

“A.                             Air
Segment Revenue Share

 

WORLDSPAN shall pay EI a revenue share for Net Domestic
Air Segments and Net International Air Segments based on the number and type of
segments in accordance with the following:

 

 

	
  Type of Net Segment

  	
   

  	
  Revenue
  Share

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  

 

 

Effective as of July 1, 2002, [*]. In order to
effectuate such change, the party desiring the change shall provide the other
party with thirty (30)days’ prior written notice. The change [*] shall be made
on the first day of the month following the expiration of the thirty (30) day
notice period

 

In the event [*]. In the event [*]. If the parties are
unable to agree [*]

 

2.                                       Definitions

 

Effective as of
July 1, 2001, Paragraph F of Schedule 11.1 attached as Appendix 1 to
Amendment No. 4 of the Agreement is amended by adding the following new
definition:

 

“Net Average Yield”
means the average Airline Fees received by Worldspan from Participating
Airlines for Net Domestic Air Segments booked made by Expedia users over the
immediately preceding six (6) consecutive months

 

3.                                       Confidentiality

 

This Amendment shall be
considered Confidential Information according to the Agreement

 

4.                                       Effective
Date

 

Except as provided in
this Amendment, the provisions of this Amendment shall be effective as of the
Amendment Effective Date

 

5.                                       Continuation
of Agreement

 

Except as provided in
this Amendment, the Agreement shall continue in full force and effect

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

2

 

IN WITNESS WHEREOF, the parties hereto have caused
this Amendment to be executed by their duly authorized undersigned
representatives as of the date first above written

 

	
  Expedia, Inc.

  	
  Worldspan, L.P.

  
	
   

  
	
  By:

  	
  /s/ Gregory S.
  Stanger

  	
   

  	
  By

  	
  /s/ Sue Powers

  	
   

  
	
   

  
	
  Print Name:

  	
  Gregory S.
  Stanger

  	
   

  	
  Print Name:

  	
  Sue Powers

  	
   

  
	
   

  
	
  Title:

  	
  Senior Vice President and

  Chief financial Officer

  	
  Title:

  	
  Senior Vice President and

  General Manager - Worldwide

  E-Commerce

  
												

 

3

 

Amendment No. 6

to CRS Marketing, Services and Development Agreement

 

This Amendment No. 6 to the CRS Marketing, Services
and Development Agreement (the “Amendment”) is entered into as of January 1,
2002 (the “Amendment Effective Date”), by and between Expedia, Inc. (“EI”), a
Washington corporation with its principal office at 13810 SE Eastgate Way,
Suite 400, Bellevue, WA 98005, and Worldspan, L.P., a Delaware limited
partnership (“Worldspan”), with its principal office at 300 Galleria Parkway,
NW, Atlanta, Georgia 30339.

 

Recitals

 

Microsoft Corporation (“Microsoft”) and Worldspan
entered into that certain CRS Marketing, Services and Development Agreement
dated December 15, 1995, as amended by the parties pursuant to that certain
Amendment No. 1 dated January 1, 1997, Amendment No. 2 dated July 1, 1998,
Amendment No. 3 dated April 1, 1999, Amendment No. 4 dated July 1, 2001, and
Amendment No. 5 dated October 22, 2001 (collectively, the “Agreement”).

 

Microsoft's rights and obligations under the Agreement
have been assigned to and assumed by EI, which is the successor in interest to
Microsoft for all purposes relating to the Agreement.

 

EI and Worldspan now desire to modify the Agreement as
set forth herein.

 

Now, Therefore, in consideration of the above
recitals, the mutual undertakings of the parties as contained herein and other
good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties to this Amendment hereby agree as follows:

 

1.                                       Definitions

 

(a)                                  Terms
in capitalized form not defined in this Amendment No. 6 shall have the meanings
set forth in the Agreement.

 

(b)                                 Effective
as of January 1, 2002, Paragraph F of Schedule 11.1 attached as Appendix 1 to
Amendment No. 4 of the Agreement is amended by adding the following new definitions:

 

“Domestic Automated
Reissue” means one automated comparison of an old itinerary to a new itinerary
and recalculation of the new fare, including additional collections, refunds,
penalties and administrative fees, provided that (i) all segments in the
itinerary must be within and/or between the United States of America, Puerto
Rico and the U.S. Virgin Islands, (ii) the itinerary must be on the same
carrier, and only on carriers that participate in Automated Reissues,
(iii)electronic ticket itineraries must be issued by Worldspan (IATA code 1P),
(iv) the itinerary must be priced and re-priced in U.S. currency,(v) all
passengers in

 

 

the ticket record must have the same itinerary,
original fare calculation and ticketing date, and (vi) only non-BSP types of
exchanges are applicable. EI acknowledges and agrees that Domestic Automated
Reissues may not be used for certain types of itineraries as may be established
and modified by Worldspan from time to time, including but not limited to, the
following itineraries: (i) a group PNR, (ii) tickets issued using bulk fares or
print routines,(iii) tickets issued with the fare printed as free, (iv)
electronic tickets printed to paper, and (v) BSP types of exchanges. EI further
acknowledges and agrees that each carrier participating in Automated Reissues
may establish limits for the number of passengers in a PNR that qualify for
Automated Reissues and that such limits may changefrom time to time.

 

2.                                       Domestic
Automated Reissues

 

(a)                                  Effective
as of January 1, 2002, CRS Services shall include the processing of Domestic
Automated Reissues. [*] For each Domestic Automated Reissue processed by EI (or
its authorized service provider) through the Worldspan System, EI shall pay to
Worldspan the transaction fee set forth in the table below:

 

	
  Domestic Automated Reissues

  (per Contract Year)

  	
   

  	
  Transaction
  Fee

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  
	
  [*]

  	
   

  	
  [*]

  	
   

  

 

(b)                                 Charges
will be calculated monthly and shall be due within thirty (30) days following
the invoice date. Alternatively, Worldspan may offset the amount owed to it by
EI against any amount that Worldspan owes EI under the Agreement.

 

(c)                                  [*]

 

3.                                       Confidentiality

 

This Amendment shall be considered Confidential
Information according to the Agreement.

 

4.                                       Continuation
of Agreement

 

Except as provided in this Amendment, the Agreement
shall continue in full force and effect.

 

 

	
  [*]

  	
  =

  	
  Confidential treatment requested for redacted
  portion; redacted portion has been filed separately with the Commission.

  

 

2

 

IN WITNESS WHEREOF, the parties hereto have caused
this Amendment to be executed by their duly authorized undersigned
representatives as of the date first above written

 

	
  Expedia, Inc.

  	
  Worldspan, L.P.

  	
   

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ David Beitel

  	
   

  	
  By

  	
  /s/ Michael
  Parks

  	
   

  
	
   

  	
   

  	
   

  
	
  Print Name:

  	
  David Beitel

  	
   

  	
  Print Name:

  	
  Michael Parks

  	
   

  
	
   

  	
   

  	
   

  
	
  Title:

  	
  Vice President, Product Development

  Chief financial Officer

  	
  Title:

  	
  Senior Vice President and

  General Manager - Worldwide

  Travel Distribution

  
														

 

3

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