Document:

EX-4.3

 Exhibit 4.3 

ING FINANCIAL SERVICES LLC 

401(k) SAVINGS PLAN 
  

 
 2015 Restatement

  
  

 ING FINANCIAL SERVICES LLC 401(K) SAVINGS PLAN 

 
  

2015 Restatement 
  

 
 Table of
Contents 
  

							
	 	  	 	  	Page	 
			
	 ARTICLE 1
	  	 TITLE AND PURPOSE
	  	 	2	  
			
	 1.1
	  	 Title
	  	 	2	  
	 1.2
	  	 Purpose; Exclusive Benefit
	  	 	2	  
			
	 ARTICLE 2
	  	 DEFINITIONS
	  	 	2	  
			
	 2.1
	  	 “Account”
	  	 	2	  
	 2.2
	  	 “Administrator”
	  	 	2	  
	 2.3
	  	 “Affiliated Companies”
	  	 	2	  
	 2.4
	  	 “Annual Addition”
	  	 	2	  
	 2.5
	  	 “Application”
	  	 	2	  
	 2.6
	  	 “Average Contribution Percentage”
	  	 	2	  
	 2.7
	  	 “Average Deferral Percentage”
	  	 	2	  
	 2.8
	  	 “BBL Plan”
	  	 	2	  
	 2.9
	  	 “Beneficiary”
	  	 	3	  
	 2.10
	  	 “Board of Directors”
	  	 	3	  
	 2.11
	  	 “Claimant”
	  	 	3	  
	 2.12
	  	 “Code”
	  	 	3	  
	 2.13
	  	 “Committee”
	  	 	3	  
	 2.14
	  	 “Company”
	  	 	3	  
	 2.15
	  	 “Company Contributions Account”
	  	 	3	  
	 2.16
	  	 “Company Stock”
	  	 	3	  
	 2.17
	  	 “Compensation”
	  	 	3	  
	 2.18
	  	 “Credited Service”
	  	 	4	  
	 2.19
	  	 “Deferral Contribution”
	  	 	4	  
	 2.20
	  	 “Deferral Contributions Account”
	  	 	4	  
	 2.21
	  	 “Eligible Distribution”
	  	 	4	  
	 2.22
	  	 “Eligible Plan”
	  	 	4	  
	 2.23
	  	 “Eligible Recipient”
	  	 	4	  
	 2.24
	  	 “Employee”
	  	 	4	  
	 2.25
	  	 “Employment Commencement Date”
	  	 	4	  
	 2.26
	  	 “Entry Date”
	  	 	5	  
	 2.27
	  	 “ERISA”
	  	 	5	  
	 2.28
	  	 “Excess Aggregate Contributions”
	  	 	5	  
	 2.29
	  	 “Excess Amount”
	  	 	5	  
	 2.30
	  	 “Excess Contributions”
	  	 	5	  

 Table of Contents 

(continued) 
  

							
	 	  	 	  	Page	 
			
	 2.31
	  	 “Excess Deferral Amount”
	  	 	5	  
	 2.32
	  	 “Fiscal Year”
	  	 	5	  
	 2.33
	  	 “Highly Compensated Employee” or “HCE”
	  	 	5	  
	 2.34
	  	 “Hour of Service”
	  	 	6	  
	 2.35
	  	 “Leased Employee”
	  	 	7	  
	 2.36
	  	 “Leave of Absence”
	  	 	7	  
	 2.37
	  	 “Non-Highly Compensated Employee” or
“NHCE”
	  	 	7	  
	 2.38
	  	 “One-Year Break in Service”
	  	 	7	  
	 2.39
	  	 “Participant”
	  	 	8	  
	 2.40
	  	 “Participating Company”
	  	 	8	  
	 2.41
	  	 “Plan”
	  	 	8	  
	 2.42
	  	 “Plan Year”
	  	 	8	  
	 2.43
	  	 “Predecessor Plan”
	  	 	8	  
	 2.44
	  	 “Qualified Domestic Relations Order”
	  	 	8	  
	 2.45
	  	 “Reemployment Commencement Date”
	  	 	9	  
	 2.46
	  	 “Retirement”
	  	 	9	  
	 2.47
	  	 “Rollover Account”
	  	 	9	  
	 2.48
	  	 “Rollover Contribution”
	  	 	9	  
	 2.49
	  	 “Roth Elective Deferrals”
	  	 	9	  
	 2.50
	  	 “Roth Elective Deferrals Account”
	  	 	9	  
	 2.51
	  	 “Roth Rollover Contribution”
	  	 	9	  
	 2.52
	  	 “Roth Rollover Account”
	  	 	10	  
	 2.53
	  	 “Securities Plan Benefits Account”
	  	 	10	  
	 2.54
	  	 “Severance Date”
	  	 	10	  
	 2.55
	  	 “Tax-Qualified Retirement Plan”
	  	 	10	  
	 2.56
	  	 “Transfer Contribution”
	  	 	10	  
	 2.57
	  	 “Trust Agreement”
	  	 	10	  
	 2.58
	  	 “Trust” and “Trust Fund”
	  	 	10	  
	 2.59
	  	 “Trustee”
	  	 	10	  
	 2.60
	  	 “Valuation Date”
	  	 	10	  
	 2.61
	  	 “Year of Credited Service”
	  	 	10	  
	 2.62
	  	 “Year of Service”
	  	 	10	  
			
	 ARTICLE 3
	  	 ELIGIBILITY TO PARTICIPATE
	  	 	10	  
			
	 3.1
	  	 Initial Eligibility
	  	 	10	  
	 3.2
	  	 Eligibility Following Interruption of Service
	  	 	11	  
	 3.3
	  	 Eligibility Classification
	  	 	11	  
	 3.4
	  	 Determination of Eligibility by Administrator
	  	 	11	  
	 3.5
	  	 Exclusion of Certain Individuals
	  	 	11	  
	 3.6
	  	 Application of USERRA
	  	 	12	  
	 3.7
	  	 Erroneous Inclusion of Ineligible Employee
	  	 	12	  
	 3.8
	  	 Erroneous Exclusion of Eligible Employee
	  	 	12	  

  
 - ii - 

 Table of Contents 

(continued) 
  

							
	 	  	 	  	Page	 
			
	 ARTICLE 4
	  	 DEFERRAL CONTRIBUTIONS
	  	 	13	  
			
	 4.1
	  	 Participants’ Deferral Contributions
	  	 	13	  
	 4.2
	  	 Time and Manner of Deferral Contributions
	  	 	14	  
	 4.3
	  	 Nondiscrimination Requirements for Deferral Contributions
	  	 	14	  
	 4.4
	  	 Rollover Contributions
	  	 	16	  
	 4.5
	  	 Catch-Up Contributions
	  	 	16	  
	 4.6
	  	 Transfers from Qualified Plans
	  	 	16	  
			
	 ARTICLE 5
	  	 CONTRIBUTIONS
	  	 	17	  
			
	 5.1
	  	 Annual Contributions
	  	 	17	  
	 5.2
	  	 Company Contributions
	  	 	17	  
	 5.3
	  	 Payment of Company’s Contribution
	  	 	17	  
	 5.4
	  	 Schedule
	  	 	18	  
	 5.5
	  	 Correction of Errors
	  	 	18	  
	 5.6
	  	 No Obligation of Trustee and Administrator
	  	 	18	  
			
	 ARTICLE 6
	  	 ALLOCATION OF CONTRIBUTIONS AND TRUST EARNINGS
	  	 	18	  
			
	 6.1
	  	 Accounts of Participants
	  	 	18	  
	 6.2
	  	 Allocation of Company Contributions
	  	 	19	  
	 6.3
	  	 Nondiscrimination Requirements for Company Contributions
	  	 	19	  
	 6.4
	  	 Limitation on Participant Allocations
	  	 	20	  
	 6.5
	  	 Net Value of the Trust
	  	 	22	  
	 6.6
	  	 Adjustment of Accounts
	  	 	22	  
	 6.7
	  	 Limitation of Participant’s Rights
	  	 	22	  
	 6.8
	  	 Forfeiture Accounts
	  	 	22	  
			
	 ARTICLE 7
	  	 RETIREMENT BENEFITS
	  	 	23	  
			
	 7.1
	  	 Normal Retirement
	  	 	23	  
	 7.2
	  	 Late Retirement
	  	 	23	  
	 7.3
	  	 Early Retirement
	  	 	23	  
	 7.4
	  	 Disability Retirement
	  	 	23	  
	 7.5
	  	 Retirement Benefits
	  	 	23	  
			
	 ARTICLE 8
	  	 DEATH BENEFITS
	  	 	24	  
			
	 8.1
	  	 Death of a Participant
	  	 	24	  
	 8.2
	  	 Designation of Beneficiary
	  	 	24	  
	 8.3
	  	 Distribution in Case No Beneficiary Designated or Surviving
	  	 	24	  
	 8.4
	  	 Death of a Beneficiary
	  	 	25	  
			
	 ARTICLE 9
	  	 SEVERANCE BENEFITS
	  	 	25	  
			
	 9.1
	  	 Severance Benefit
	  	 	25	  
	 9.2
	  	 Vested Balance
	  	 	25	  
	 9.3
	  	Years of Service and Years of Credited Service	  	 	26	  
	 9.4
	  	 Disposition of Forfeitures
	  	 	27	  
	 9.5
	  	 Severance Benefits in Certain Cases
	  	 	28	  

  
 - iii - 

 Table of Contents 

(continued) 
  

							
	 	  	 	  	Page	 
			
	ARTICLE 10	  	 DISTRIBUTION OF BENEFITS
	  	 	28	  
			
	 10.1
	  	 Time and Manner of Distribution of Retirement and Severance Benefits
	  	 	28	  
	 10.2
	  	 Minimum Distribution Requirements
	  	 	29	  
	 10.3
	  	 Minimum Distribution Rules
	  	 	29	  
	 10.4
	  	 Time and Manner of Distribution of Death Benefits
	  	 	34	  
	 10.5
	  	 Elective Distribution after Attainment of Age Fifty-Nine and One-half
	  	 	34	  
	 10.6
	  	 Notice of Death, Retirement or Severance of Employment
	  	 	35	  
	 10.7
	  	 Direct Rollover Distributions
	  	 	35	  
	 10.8
	  	 Distribution under Qualified Domestic Relations Order
	  	 	36	  
	 10.9
	  	 Hardship Distributions
	  	 	36	  
	 10.10
	  	 Distribution of Excess Deferral Amounts
	  	 	38	  
	 10.11
	  	 Distribution of Excess Contributions
	  	 	38	  
	 10.12
	  	 Distribution of Excess Aggregate Contributions
	  	 	39	  
	 10.13
	  	 Withdrawals from Rollover and After-Tax Accounts and of Certain Matching Contributions
	  	 	39	  
	 10.14
	  	 Distributions upon Plan Termination
	  	 	39	  
	 10.15
	  	 Cessation of Interest
	  	 	40	  
	 10.16
	  	 Missing Persons
	  	 	40	  
	 10.17
	  	 Mailing of Benefits
	  	 	40	  
	 10.18
	  	 Minors and Incompetents
	  	 	40	  
	 10.19
	  	 Beneficiary Rollover
	  	 	40	  
			
	 ARTICLE 11
	  	 ADMINISTRATION OF THE PLAN
	  	 	40	  
			
	 11.1
	  	 Appointment of Administrator
	  	 	40	  
	 11.2
	  	 Powers and Duties of Administrator; Administrator Not to Act in Discriminatory Manner
	  	 	41	  
	 11.3
	  	 Notification of Trustee
	  	 	41	  
	 11.4
	  	 Committee Procedures; Chairman and Secretary
	  	 	41	  
	 11.5
	  	 Administrator to Keep Accurate Records
	  	 	42	  
	 11.6
	  	 Reliance on Specialists
	  	 	42	  
	 11.7
	  	 Compensation; Liability
	  	 	42	  
	 11.8
	  	 Elections, Requests, and Designations
	  	 	43	  
	 11.9
	  	 Claims Procedure
	  	 	43	  
			
	 ARTICLE 12
	  	 TRUSTEE
	  	 	44	  
			
	 12.1
	  	 Trust Agreement
	  	 	44	  
	 12.2
	  	 Investment of Trust Fund
	  	 	44	  
	 12.3
	  	 Life Insurance and Annuity Contracts
	  	 	46	  
	 12.4
	  	 Trustee’s Accounts
	  	 	46	  
	 12.5
	  	 Trustee’s Records
	  	 	46	  
	 12.6
	  	 Trustee’s Liability
	  	 	46	  
	 12.7
	  	 Trustee’s Compensation and Expenses
	  	 	47	  

  
 - iv - 

 Table of Contents 

(continued) 
  

							
	 	  	 	  	Page	 
			
	 ARTICLE 13
	  	 AMENDMENT AND TERMINATION
	  	 	47	  
			
	 13.1
	  	 Right to Amend or Terminate
	  	 	47	  
	 13.2
	  	 Permanence of Plan
	  	 	47	  
	 13.3
	  	 Termination of Plan or Plan and Trust
	  	 	47	  
	 13.4
	  	 Vesting on Termination or Partial Termination of Plan or Discontinuance of Contributions
	  	 	48	  
	 13.5
	  	 Successor to Business of Company
	  	 	48	  
	 13.6
	  	 Liquidation of Trust
	  	 	48	  
	 13.7
	  	 Merger or Consolidation of Plan
	  	 	49	  
			
	 ARTICLE 14
	  	 SPENDTHRIFT PROVISION; LOANS
	  	 	49	  
			
	 14.1
	  	 Alienation Prohibited
	  	 	49	  
	 14.2
	  	 Loans to Participants
	  	 	49	  
			
	 ARTICLE 15
	  	 SPECIAL TAX QUALIFICATION PROVISIONS
	  	 	51	  
			
	 15.1
	  	 Affiliated Companies
	  	 	51	  
	 15.2
	  	 Top-Heavy Plan Requirements
	  	 	52	  
	 15.3
	  	 Modification of Top-Heavy Rules.
	  	 	53	  
	 15.4
	  	 Treatment of Persons Designated as Out-Bound Participants
	  	 	54	  
	 15.5
	  	 Treatment of Persons Designated as In-bound Participants.
	  	 	55	  
			
	 ARTICLE 16
	  	 MISCELLANEOUS
	  	 	55	  
			
	 16.1
	  	 Rights of Employees
	  	 	55	  
	 16.2
	  	 Obligation of the Company
	  	 	55	  
	 16.3
	  	 Action by the Company
	  	 	55	  
	 16.4
	  	 Construction
	  	 	55	  
	 16.5
	  	 Meaning of Spouse
	  	 	56	  
	 16.6
	  	 Liability of Company
	  	 	56	  
	 16.7
	  	 Titles
	  	 	56	  
	 16.8
	  	 Counterparts
	  	 	56	  
	 16.9
	  	 Expenses
	  	 	56	  
			
	 ARTICLE 17
	  	 EFFECTIVE DATES
	  	 	56	  
		
	Schedule A	  			
	Schedule B	  			

  
 - v - 

 ING FINANCIAL SERVICES LLC 

401(K) SAVINGS PLAN 
  

 
 2015 Restatement

  
  

ING Financial Services LLC (the “Company”), on its behalf and on behalf of each participating affiliate, hereby amends and restates
the ING Financial Services LLC 401(k) Savings Plan (the “Plan”) upon the terms and conditions set forth below. 
 W I
T N E S S E T H: 
 WHEREAS, the Company desires to amend the Plan as necessary to
comply in all respects with legislative and regulatory requirements imposed subsequent to the Plan’s 2010 restatement; 
 NOW,
THEREFORE, the Company, acting pursuant to Section 13.1 of the Plan as in effect immediately before the adoption of this instrument, hereby amends and restates the Plan, as hereinafter set forth, effective generally as of January 1, 2015. 

 ARTICLE 1 

TITLE AND PURPOSE 

1.1    Title. The Plan shall be known as the ING Financial Services LLC 401(k) Savings Plan. 

1.2    Purpose; Exclusive Benefit. The Plan is maintained for the purpose of enabling Employees of any
Participating Company who qualify as Participants to save and invest in accordance with the terms of the Plan. The Plan is intended to qualify as a profit sharing plan under Section 401(a) of the Code and to constitute a qualified cash or deferred
arrangement under Section 401(k) of the Code. The principal and income of the Plan shall never be paid or revert to any Affiliated Company, or be used for any purpose whatsoever other than the exclusive purpose of providing benefits to the
Participants or their Beneficiaries and defraying the reasonable expenses of administering the Plan, except that: (a) amounts described in Section 6.4(c)(i) may be returned to a Participating Company upon termination of the Plan; (b)
contributions made by mistake of fact may, if the Company so elects, be returned to a Participating Company within one year of the date of payment; and (c) contributions of a Participating Company, all of which are hereby conditioned on their
deductibility under the Code, may, if and to the extent that a deduction therefor is disallowed, and if the Company so elects, be returned to a Participating Company within one year of the disallowance of the deduction. Earnings attributable to
contributions returnable to any Participating Company under the foregoing sentence shall not be returned, but any losses attributable to those contributions shall reduce the amount returned to the Participating Company. 

ARTICLE 2 
 DEFINITIONS 

2.1    “Account” means any or all of the accounts maintained on the books of the Plan for a
Participant’s benefit pursuant to any provision of the Plan. 
 2.2    “Administrator” has the
meaning set forth in Section 11.1. 
 2.3    “Affiliated Companies” means each Company and all
corporations, partnerships, trades or businesses (whether or not incorporated) described in and subject to the terms of Section 15.1. “Affiliated Company” means each Company and each Affiliated Company. 

2.4    “Annual Addition” means the sum of the contributions of the Participating Companies (including
Deferral Contributions) allocated to a Participant’s Account for the Plan Year. 

2.5    “Application” has the meaning set forth in Section 4.2. 

2.6    “Average Contribution Percentage” has the meaning set forth in Section 6.3. 

2.7    “Average Deferral Percentage” has the meaning set forth in Section 4.3. 

2.8    “BBL Plan” means the Deferred Salary Profit Sharing Thrift Plan for Employees of Bank Brussels
Lambert, New York Branch. 

  
 - 2 - 

 2.9    “Beneficiary” means the person, persons or entity
designated by a Participant pursuant to Section 8.2 (or if no such person or entity is designated or survives, the person or persons specified in Section 8.3) to receive the benefits distributable under the Plan on account of his or her death. 

2.10    “Board of Directors” means the Board of Directors of the Company. 

2.11    “Claimant” has the meaning set forth in Section 11.9. 

2.12    “Code” means the Internal Revenue Code of 1986, as amended from time to time, or other statute of
similar import. 
 2.13    “Committee” has the meaning set forth in Section 11.1. 

2.14    “Company” means ING Financial Services LLC. 

2.15    “Company Contributions Account” means an account maintained on the books of the Plan for the
purpose of recording allocations to a Participant of contributions by a Participating Company pursuant to Section 5.1, and any income, expenses, gains and losses attributable thereto and any withdrawals or distributions therefrom. 

2.16    “Company Stock” means ordinary shares of ING Groep, NA, the ultimate parent of the Company. Those
shares are qualifying employer securities within the meaning of Section 407(d)(5) of ERISA and have been designated as an investment medium pursuant to Section 12.2(i). 

2.17    “Compensation” means amounts paid within a Plan Year to a Participant for services rendered to a
Participating Company consisting of his or her basic salary, wages, overtime, cash bonuses, pre-tax deferrals, commissions and other cash compensation, but excluding all other types of compensation such as, without limitation, severance pay and any
other irregular payments or fringe benefits; provided, however, that for all purposes and provisions of the Plan other than Section 6.4, the Deferral Contributions made on behalf of a Participant pursuant to Article 4, any pre-tax contributions made
by an Employee pursuant to a program described in Section 132(f) of the Code and any pre-tax contributions made by an Employee pursuant to a plan described in Section 125 of the Code shall be considered part
of his or her Compensation. Effective January 1, 2008 and notwithstanding the preceding sentence, for purposes of defining Compensation within the meaning of Section 415(c) of the Code, (a) Compensation for purposes of Sections 2.33, 4.3 and 6.3,
“415 safe harbor compensation” for purposes of Section 6.4 and “compensation” for purposes of Article 15, the term shall include regular compensation for services during an Employee’s regular working hours or compensation
for services outside regular working hours (such as overtime or shift differential), commissions, bonuses or other similar payments if the payment would have been paid prior to severance had the individual continued in employment and if the payment
is made no later than the later of two and one-half months after severance or the end of the limitation year that includes the date of severance and (b) Compensation for benefit accrual purposes, “415 safe harbor compensation” for purposes
of Section 6.4 and “compensation” for purposes of Article 15 shall not exceed $265,000, or such other amount as may apply under Section 401(a)(17) of the Code, as adjusted pursuant to Section 415(d) of the Code. 

  
 - 3 - 

 2.18    “Credited Service” has the following meaning. 

(a)    Credited Service shall be the aggregate of the periods beginning with the Employee’s Employment
Commencement Date (or Reemployment Commencement Date) and ending on his or her subsequent Severance Date. Credited Service shall be measured in months of service and twelve months of Credited Service shall be treated as a Year of Credited Service.

 (b)    An Employee who has a Reemployment Commencement Date within the twelve-consecutive month period
following the earlier of the first day of his or her absence or his or her Severance Date shall be created with Credited Service for the period between his or her Severance Date and his or her Reemployment Commencement Date. 

(c)    A Leased Employee shall accrue Credited Service in the same manner as an Employee who is employed by
an Affiliated Company. 
 2.19    “Deferral Contribution” means an amount contributed to the Plan
pursuant to Article 4. 
 2.20    “Deferral Contributions Account” means an account maintained on the
books of the Plan for the purpose of recording Deferral Contributions made to the Plan by a Participating Company pursuant to a Participant’s election in accordance with Article 4, and any income, expenses, gains or losses attributable thereto
and any withdrawals or distributions therefrom. 
 2.21    “Eligible Distribution” has the meaning set
forth in Section 10.7. 
 2.22    “Eligible Plan” has the meaning set forth in Section 10.7. 

2.23    “Eligible Recipient” has the meaning set forth in Section 10.7. 

2.24    “Employee” means each individual who is a common law employee of an Affiliated Company. “Part-Time Employee” means an Employee who is employed on the basis that he or she will regularly work not more than twenty-one hours per
week. “Full-Time Employee” means an Employee who is employed on the basis that he or she will regularly work more than twenty-one hours per week. An individual initially hired as a Full-Time Employee shall not thereafter be treated as a Part-Time Employee, unless he or she shall be rehired as a Part-Time Employee
following a severance of employment or a Leave of Absence. 
 2.25    “Employment Commencement Date”
means the date on which an Employee or a Leased Employee first renders an Hour of Service to an Affiliated Company. In the case of an Employee who returns to employment with the Affiliated Companies after a
One-Year Break in Service, Employment Commencement Date means the date on which the Employee renders an Hour of Service after such One-Year Break in Service. In the case
of an Employee of any corporation, partnership, trade or business that becomes an Affiliated Company (or is merged into or otherwise becomes part of an Affiliated Company) in accordance with Section 15.1, such Employee’s Employment Commencement
Date for purposes of the Plan shall be established by the Company, but in the absence of any affirmative action to establish an earlier date, the Employment Commencement Date of each such Employee shall be the date his or her employer became an
Affiliated Company. 

  
 - 4 - 

 2.26    “Entry Date” means the first day of each month. 

2.27    “ERISA” means the Employee Retirement Income Security Act of 1974, as amended from time to time,
or other statute of similar import. 
 2.28    “Excess Aggregate Contributions” has the meaning set
forth in Section 6.3. 
 2.29    “Excess Amount” has the meaning set forth is Section 6.4. 

2.30    “Excess Contributions” has the meaning set forth in Section 4.3. 

2.31    “Excess Deferral Amount” has the meaning set forth in Section 10.10. 

2.32    “Fiscal Year” means the regular annual accounting period of the Company for federal income tax
purposes, which at the time of the adoption of this restatement coincides with the calendar year. 

2.33    “Highly Compensated Employee” or “HCE” means an
employee of an Affiliated Company who: 
 (a)    Was at any time a 5-percent owner, within the meaning of
Section 416(i)(1) of the Code, of an Affiliated Company during the Plan Year in question or the immediately preceding Plan Year; or 

(b)    Had Compensation during the Plan Year immediately preceding the Plan Year in question in excess of
$115,000 (as adjusted pursuant to Section 414(q)(1) of the Code) and was a member of the top-paid group of employees within the meaning of Section 414(q)(3) of the Code, determined by excluding the following Employees for such year: 

 

	 	(i)	Employees who have not completed six months of service; 

  

	 	(ii)	Employees who normally work less than seventeen and one-half hours per week; 

  

	 	(iii)	Employees who normally work during not more than six months during any year; 

  

	 	(iv)	Employees who have not attained age twenty-one; and 

  

	 	(v)	Employees who are included in a unit of employees covered by a collective bargaining agreement. 

  
 - 5 - 

 2.34    “Hour of Service” means the following. 

(a)    Each hour for which an Employee is paid, or entitled to payment, for the performance of duties for
an Affiliated Company. These hours shall be credited to the Employee for the computation period or periods in which the duties were performed; provided, however, that in the event a single payroll period covers more than one computation period,
hours shall be credited to the Employee for the computation period in which the payroll period ends. 

(b)    Each hour for which an Employee is paid, or entitled to payment, by an Affiliated Company on account
of a period of time during which no duties are performed (irrespective of whether the employment relationship has terminated) due to vacation, holiday, illness, incapacity (including disability), jury duty, military duty, severance (for purposes of
determining an Employee’s Years of Service or Years of Credited Service only, and only to the extent provided pursuant to a written severance agreement) or leave of absence; provided, however, that: 

 

	 	(i)	no more than 501 Hours of Service shall be credited under this subsection (b) to an Employee on account of any single continuous period during which the Employee performs no services (whether or not such period occurs
in a single Plan Year or other computation period); 

  

	 	(ii)	an hour for which an Employee is paid, or entitled to payment, by an Affiliated Company on account of a period during which no duties are performed shall not be credited to the Employee if such payment is made or due
under a plan maintained solely for the purpose of complying with applicable workers’ compensation or unemployment compensation or disability insurance laws; and 

 

	 	(iii)	Hours of Service shall not be credited for a payment that solely reimburses an Employee for medical or medically related expenses incurred by the Employee. 

(c)    Each hour for which back pay, irrespective of mitigation of damages, is either awarded or agreed to
by an Affiliated Company; provided, however, that the same Hours of Service shall not be credited under both subsection (a) above and this subsection (c); and provided, further, that no more than 501 Hours of Service shall be credited under this
subsection (c) with respect to payments of back pay, to the extent that such back pay is agreed to or awarded for a period of time described in subsection (b) above, during which the Employee did not or would not have performed any duties. These
hours shall be credited to the Employee for the computation period or periods to which the award or payment pertains, rather than the computation period in which the award, agreement or payment is made. 

Hours of Service for nonperformance of duties shall be credited in accordance with Department of Labor Regulations Section
2530.200b-2(b). Hours of Service shall be credited to the applicable computation period in accordance with Department of Labor Regulations Section 2530.200b-2(c). 

  
 - 6 - 

 A Leased Employee shall be credited with Hours of Service in the same manner as an Employee,
treating payment or entitlement to payment on account of services performed for an Affiliated Company as though the payment were made or to be made by the Affiliated Company. 

2.35    “Leased Employee” means any person, other than an Employee, who has performed for an Affiliated
Company (or for the recipient and related persons determined in accordance with Section 414(n)(6) of the Code) on a substantially full-time basis for a period of at least one year services under the primary direction or control of the Affiliated
Company. A Leased Employee shall not be eligible to participate in the Plan, but a Leased Employee who becomes an Employee shall receive credit for purposes of Articles 3 and 9, respectively, for the Hours of Service and for the Years of Service
(or, effective January 1, 2011, Years of Credited Service) credited to him or her while he or she was a Leased Employee, and for the period of one year immediately before he or she became a Leased Employee. 

2.36    “Leave of Absence” means any extended unpaid absence from employment that is authorized by an
Affiliated Company on a uniform and nondiscriminatory basis. Leave of Absence may be authorized for reasons of illness, injury, temporary reduction in work force, training, education or other reasons in the discretion of an Affiliated Company. Leave
of Absence shall be authorized for any period of military service in the Armed Forces of the United States during which the Employee’s re-employment rights are protected by law. If an Employee leaves employment pursuant to a Leave of Absence
and fails (for any reason other than his or her death or Retirement) to return to employment with an Affiliated Company at its expiration, he or she shall be deemed to have quit as of the commencement of the Leave of Absence, unless he or she has
again become an Employee by the first anniversary of that date. A Full-Time Employee shall be considered to have continued employment with the Affiliated Companies during a Leave of Absence. During a Leave of
Absence a Part-Time Employee shall, for purposes of this Plan, be credited with Hours of Service at the rate of the number of hours per day that active Employees in his or her job classification were scheduled
to work during such Leave of Absence. 

2.37    “Non-Highly Compensated
Employee” or “NHCE” means an Employee who is not a Highly Compensated Employee. 

2.38    “One-Year Break in Service”
has the following meaning. 
 (a)    Prior to January 1, 2011, One-Year Break in Service means a Plan
Year during which an Employee is not credited with more than 500 Hours of Service. Solely for the purpose of determining whether an Employee has incurred a One-Year Break in Service, an Employee who is on a Leave of Absence or is absent from work on
account of pregnancy or of the birth or adoption of a child, or for purposes of caring for a newborn or newly adopted child, shall be credited during such absence with the number of Hours of Service that would normally have been credited to him or
her but for such absence (or, if the number just described cannot be determined, with eight Hours of Service per day of such absence); provided, however, that no more than 501 Hours of Service shall be credited with respect to any Leave of Absence
or pregnancy, birth or 

  
 - 7 - 

 
adoption; and provided, further, that the Employee must furnish such information as the Administrator shall reasonably require to establish the reason for the absence and number of days for which
it counted. Hours of Service credited in accordance with the preceding sentence shall be credited for the computation period in which the absence begins, if necessary to prevent a One-Year Break in Service in that period, or if not, in the
computation period next following that in which the absence begins. 
 (b)    Effective January 1, 2011,
One-Year Break in Service means a period of twelve consecutive months commencing with an Employee’s Severance Date, or any anniversary of it, during which the Employee does not perform an Hour of Service and is not on a Leave of Absence. Solely
for purposes of determining whether an Employee has incurred a One-Year Break in Service, the Severance Date of an Employee who is absent from work for more than twelve consecutive months on account of
pregnancy or the birth or adoption of a child of the Employee, or for purposes of caring for a newborn or newly adopted child of the Employee, shall be the second anniversary of the date on which the absence began, and the period between the first
anniversary and the second anniversary of the date on which the absence began (or between the first anniversary and the date the Employee returns to work, if before the second anniversary) shall constitute neither a
One-Year Break in Service nor a period of Credited Service. The Employee must furnish such information as the Administrator may reasonably require in order to establish the reason for such an absence, and its
duration. 
 2.39    “Participant” means an Employee who is either currently participating in the Plan
in accordance with Article 3 or who has an Account in the Trust Fund resulting from his or her past participation in the Plan. “Former Participant” means a Participant whose service with the Affiliated Companies has severed for any
reason and for whom there remains an amount in the Trust Fund that is allocable to his or her Account. 

2.40    “Participating Company” means the Company and each participating Affiliated Company pursuant to
Section 15.1. As of the date of this amendment and restatement, there were no Participating Companies other than the Company. 

2.41    “Plan” means the ING Financial Services LLC 401(k) Savings Plan as set forth herein, with any and
all supplements and amendments hereto that may be in effect. 
 2.42    “Plan Year” means the calendar
year. 
 2.43    “Predecessor Plan” means each of the Capital Holdings Plan, the Securities Plan and
the Barings Plan. 
 2.44    “Qualified Domestic Relations Order” means a judgment, decree or order
that (a) relates to the provision of child support, alimony or marital property rights to a spouse, former spouse, child or other dependent of a Participant, (b) is made pursuant to the domestic relations law (including community property law of any
state) and (c) is determined by the Administrator to constitute a “qualified domestic relations order” within the meaning of Section 414(p) of the Code. 

  
 - 8 - 

 Effective April 6, 2007, a domestic relations order that otherwise satisfies the requirements for
a Qualified Domestic Relations Order will not fail to be a Qualified Domestic Relations Order: (i) solely because the order is issued after, or revises, another domestic relations order or Qualified Domestic Relations Order; or (ii) solely
because of the time at which the order is issued, including issuance after the Annuity Starting Date or after the Participant’s death. 

2.45    “Reemployment Commencement Date” means the date on which an Employee who severs employment with
the Affiliated Companies first performs an Hour of Service following such severance. 

2.46    “Retirement” means Normal, Late, Early or Disability Retirement, as provided in Article 7. 

2.47    “Rollover Account” means an account maintained on the books of the Plan for the purpose of
recording the Rollover Contributions, if any, made by or on behalf of a Participant pursuant to Section 4.4, and any income, expenses, gains or losses attributable thereto and any distributions therefrom. 

2.48    “Rollover Contribution” means a contribution made in accordance with Section 4.4. 

2.49    “Roth Elective Deferrals” are a Participant’s Deferral Contributions that are includible in
the Participant’s gross income at the time deferred and have been irrevocably designated as Roth Elective Deferrals by the Participant in his or her deferral election. A Participant may designate all or a portion of his or her Deferral
Contributions for a Plan Year as Roth Elective Deferrals, pursuant to rules and conditions established by the Administrator. A Participant’s Roth Elective Deferrals will be maintained in a separate account containing only the Participant’s
Roth Elective Deferrals and gains and losses attributable to those Roth Elective Deferrals. 
 Effective January 1, 2010, Roth Elective
Deferrals will no longer be permitted under the Plan. Any current Roth Elective Deferral elections will be reclassified as traditional Deferral Contribution elections as of January 1, 2010. Any Roth Elective Deferrals made prior to January 1,
2010 will continue to be separately accounted for in each Participant’s Roth Elective Deferrals Account. Notwithstanding the preceding sentence, the Administrator shall again permit Roth Elective Deferrals effective as of January 1, 2011. 

2.50    “Roth Elective Deferrals Account” means an account maintained on the books of the Plan for the
purpose of recording Roth Elective Deferrals made to the Plan by a Participating Company pursuant to a Participant’s election in accordance with Article 4, and any income, expenses, gains or losses attributable thereto and any withdrawals or
distributions therefrom. 
 2.51    “Roth Rollover Contribution” means a contribution to the Plan by or
on behalf of an Employee pursuant to Section 4.4 that is designated as a rollover of Roth elective deferrals and that satisfies such other requirements as the Administrator may impose. 

  
 - 9 - 

 2.52    “Roth Rollover Account” means an account maintained
on the books of the Plan for the purpose of recording a Roth Rollover Contribution(s) and any income, expenses, gains and losses attributable thereto and any withdrawals or distributions therefrom. 

2.53    “Securities Plan Benefits Account” means an account maintained on the books of the Plan for the
purpose of recording the benefits of Participants in the ING [U.S.] Securities, Futures & Options, Inc. Profit Sharing 401(k) Plan as of December 31, 1996, and any earnings attributable to said benefits earned on or after January 1, 1997. 

2.54    “Severance Date” means the earlier of (a) the date an Employee’s employment with the
Affiliated Companies severs on account of his or her Retirement, death, quit or discharge and (b) the first anniversary of the beginning date of an Employee’s absence from work for any reason not listed in subsection (a). 

2.55    “Tax-Qualified Retirement Plan” means a retirement plan that meets the requirements of Section
401(a) of the Code. 
 2.56    “Transfer Contribution” means a contribution made in accordance with
Section 4.6. 
 2.57    “Trust Agreement” means the ING Financial Services LLC 401(k) Savings Plan
Trust Agreement with Fidelity Management Trust Company as Trustee, with any and all supplements and amendments that may be in effect. 

2.58    “Trust” and “Trust Fund” means the fund established pursuant to the Trust
Agreement. 
 2.59    “Trustee” means Fidelity Management Trust Company, or such other person or
persons who from time to time act as trustee under the Trust Agreement or any successor trust agreement. 

2.60    “Valuation Date” means each day that the New York Stock Exchange is open for business, or such
other date or dates as the Administrator may designate. Valuation Dates shall occur no less frequently than once in every twelve months. 

2.61    “Year of Credited Service” means the quotient obtained by dividing by twelve the number of an
Employee’s months of Credited Service. 
 2.62    “Year of Service” has the meaning set forth in
Section 9.3(a). 
 ARTICLE 3 

ELIGIBILITY TO PARTICIPATE 

3.1    Initial Eligibility. Each Employee of an Affiliated Company who was a Participant in the Plan as of
January 1, 2015 shall remain eligible to participate. Each other Employee of a Participating Company who is a Full-Time Employee shall become a Participant on the Entry Date next following the Employee’s Employment Commencement Date, provided
that such Full-Time Employee is still an Employee on such Entry Date. 

  
 - 10 - 

 Each other Employee of a Participating Company who is a Part-Time Employee shall become a
Participant in the Plan on the Entry Date next following the date that is twelve consecutive months following his or her Employment Commencement Date, provided that such Part-Time Employee is still an Employee on such Entry Date. 

3.2    Eligibility Following Interruption of Service. An Employee who incurs one or more One-Year Breaks in Service after having become a Participant shall remain eligible to participate in the Plan, and may resume participation in the Plan as of the date on which he or she first completes an Hour of
Service following his or her return to employment. An Employee who fulfills the relevant requirement of Section 3.1 and incurs one or more consecutive One-Year Breaks in Service before the occurrence of his or
her Entry Date shall become eligible to participate in the Plan as of the date on which he or she first completes an Hour of Service following his or her return to employment. An Employee whose employment severs before he or she has fulfilled the
relevant requirements of Section 3.1 shall be treated as a new Employee upon his or her re-employment. 

3.3    Eligibility Classification. Notwithstanding the foregoing provisions of this Article 3, an Employee
shall not be eligible to participate in the Plan for a Plan Year if such Employee is a member of a classification of Employees that the Company has designated as not currently eligible to be Participants. The Company may at any time and from time to
time remove any one or more Employees or any group(s) or class(es) of Employees from eligibility for participation in this Plan; provided, however, that in no event shall such removal reduce the amounts theretofore credited to the Account of any
Participant. The following are not eligible to participate in the Plan: 
 (a)    An Employee of an
Affiliated Company that is not a Participating Company; 
 (b)    An Employee seconded to a Participating
Company by an Affiliated Company for a temporary period of service; 
 (c)    A Leased Employee; and 

(d)    An individual who was hired for a specified fixed time period and whose employment has not been
changed to a permanent status.
 3.4    Determination of Eligibility by Administrator. The determination
that a person is eligible to participate in the Plan and to have a Company Contribution allocated to his or her Account for the Plan Year shall be made from the records of the Affiliated Companies by the Administrator, who shall have full
discretionary authority to interpret and apply the eligibility provisions of the Plan and to make factual determinations necessary in connection therewith. The Administrator shall inform each Employee who satisfies the requirements of Section 3.1 or
3.2 of his or her eligibility to participate in the Plan. 
 3.5    Exclusion of Certain Individuals.
Notwithstanding any other provision of this Article 3 to the contrary, any individual classified by the Company as a contractor and/or an independent contractor, including any Leased Employee, shall be ineligible to participate in the Plan,
notwithstanding any recharacterization of the individual as an employee for any federal, state or local law purpose. 

  
 - 11 - 

 3.6    Application of USERRA. 

(a)    Notwithstanding any provision of this Plan to the contrary, contributions, benefits and service
credit with respect to qualified military service will be provided in accordance with Section 414(u) of the Code. 

(b)    The Beneficiary of a Participant who dies while in qualified military service shall be entitled to
any additional benefits (other than benefit accruals relating to the period of qualified military service) provided under the Plan had the Participant resumed and then severed employment on account of death. Further, an individual receiving
differential wage payments, within the meaning of Section 3401(h)(2) of the Code, shall be treated as an Employee and the payments shall be treated as compensation, all as required by Section 414(u)(12) of the Code. Finally, and to the extent
required under Section 414(u)(12) of the Code, any Participant shall be treated as having been severed from employment for purposes of Section 401(k)(2)(B)(i)(1) of the Code during any period that Participant is performing service in the uniformed
services as described in Section 3401(h)(2)(A) of the Code; provided, however, that a Participant who elects to receive a distribution by reason of such deemed severance from employment may not make Deferral Contributions during the six-month period
beginning on the date of the distribution. 
 3.7    Erroneous Inclusion of Ineligible Employee. If in any
Plan Year any person is erroneously included in the Plan as a Participant and discovery of the incorrect inclusion is made after a contribution on behalf of the person has been made to the Plan, the amount contributed, plus income or loss allocable
thereto, on behalf of the ineligible person shall constitute a forfeiture for the period in which the discovery is made; provided, however, that any Deferral Contributions shall be returned, together with the income or loss allocable thereto, to the
person who made the contribution. 
 3.8    Erroneous Exclusion of Eligible Employee. If in any Plan Year
an eligible person is erroneously omitted from participation in the Plan, and if the eligible person so directs, the person shall be permitted to make-up Deferral Contributions that would have been made; provided, however, that no Deferral
Contributions will be permitted with respect to Compensation currently available; and provided, further, that no Deferral Contributions shall exceed the maximum amount that would have been made on behalf of the eligible person in accordance with the
limitations of Articles 4, 5 and 6 of the Plan. His or her Participating Company shall make a Company Contribution with respect to Deferral Contributions made in accordance with this Section; provided, however, that the Company Contribution shall
not exceed the maximum amount of Company Contribution that would have been made on behalf of the eligible person in accordance with the limitations of Articles 5 and 6 of the Plan. The eligible person’s Account shall be credited with any missed
income (as determined by the Administrator) on any Deferral Contribution, which may be derived from forfeitures available for reallocation. In lieu of the above, the Company may, in its discretion and with the consent of the Administrator, provide
for make-up Deferral Contributions and Company Contributions to 

  
 - 12 - 

 
the extent the eligible person would otherwise have been eligible to make contributions and receive a Company Contribution pursuant to the terms of the Plan, subject to the limitations of
Articles 4, 5 and 6 of the Plan. 
 The amount necessary to satisfy the provisions of this Section 3.8, other than Deferral Contributions,
shall be derived from supplementary contributions of the Participating Companies pursuant to the last sentence of Section 5.1, to the extent the deficiency is not satisfied from forfeited amounts pursuant to the terms of Section 6.8. 

ARTICLE 4 
 DEFERRAL CONTRIBUTIONS

 4.1    Participants’ Deferral Contributions. Subject to Section 4.3, each Employee
who has become eligible to participate in the Plan in accordance with Article 3 shall be entitled to elect that his or her Participating Company contribute to the Plan as a Deferral Contribution on his or her behalf any whole percentage of his or
her Compensation from one percent to twenty percent, except that for a Non-Highly Compensated Employee such limit shall be 100 percent; provided, however, that the Administrator may in its discretion announce alternative Deferral Contribution limits
from time to time. No Participant shall be entitled to elect to have a Participating Company make a Deferral Contribution for any Plan Year if the contribution: (i) would cause the Annual Addition to his or her Account to exceed the maximum
specified in Section 6.4; or (ii) the contribution would cause the total of the Participant’s Deferral Contributions for any calendar year to exceed the limit set forth in Section 402(g) of the Code. Deferral Contributions shall constitute
contributions of a Participating Company to the Plan for all purposes except the determination of Compensation under Section 2.17. A Participant shall be 100 percent vested in his or her Deferral Contributions at all times. 

Effective October 1, 2014, with respect to any new or rehired Employee eligible to participate in the Plan in accordance with Article 3, there
shall, commencing as soon as administratively practicable following his or her eligibility, be contributed to the Plan on his or her behalf as a Deferral Contribution (pre-tax) three percent of Compensation, or such other amount as the Administrator
shall announce from time to time, unless and until the Employee provides an Application indicating his or her desire not to make Deferral Contributions, to make Deferral Contributions of a different percentage of his or her Compensation or to make
any such contributions in the form of Roth Elective Deferrals. 
 Effective October 1, 2014, each Participant who was automatically enrolled
in the Plan in accordance with the preceding paragraph and who has not provided an Application shall be enrolled in the “automatic increase program” pursuant to which, as of the anniversary of the Participant’s initial enrollment, he
or she will have an additional one percent of his or her Compensation, up to a maximum percentage of Compensation established and announced by the Administrator, contributed on his or her behalf as additional Deferral Contributions for the
subsequent twelve-month period, and he or she shall be deemed for purposes of the Plan to have elected the additional Deferral Contributions at such rate, unless he or she provides an Application indicating his or her desire not to make Deferral
Contributions, to make Deferral Contributions of a different percentage of his or her Compensation or to make any such contributions in the form of Roth Elective Contributions. As of October 1, 2014, the automatic increase program shall not apply
once a Participant’s contribution rate is six percent of Compensation. 

  
 - 13 - 

 4.2    Time and Manner of Deferral Contributions. The time and
manner of Deferral Contributions on behalf of Participants shall be subject to the following rules and conditions. 

(a)    Each Participant shall provide, at such time and in such manner as the Administrator shall specify,
an election indicating the percentage(s), if any, of his or her Compensation that shall be contributed to the Plan on his or her behalf as a Deferral Contribution (an “Application”). Applications for Employees who have not previously
elected to have Deferral Contributions made on their behalf will be accepted by the Administrator as of such date or dates as the Administrator shall from time to time establish and announce, but at least twice in every Plan Year. A
Participant’s election to commence Deferral Contributions shall remain in effect until modified or suspended in accordance with subsections (d) and (e). 

(b)    Deferral Contributions shall be made by payroll deductions in the percentages elected by each
Participant in his or her Application, and in such other manner as the Administrator may permit in accordance with subsection (c). 

(c)    Subject to the provisions of this Section 4.2, the Administrator shall have the discretionary
authority to establish uniform and nondiscriminatory rules and procedures, and from time to time to modify or change such rules and procedures, governing the manner and method by which Deferral Contributions shall be made to the Plan; provided,
however, that in no event shall a Deferral Contribution be permitted with respect to Compensation currently available to a Participant. 

(d)    Within the limits prescribed in this Article 4, a Participant may elect to change the percentage
rate at which Deferral Contributions, if any, are made on his or her behalf, at such times and in such manner as the Administrator shall from time to time establish and announce, but at least once each month. 

(e)    A Participant may elect at any time to reduce or suspend completely the Deferral Contributions made
on his or her behalf, and a Participant who has suspended his or her Deferral Contributions may elect to have such contributions resume, within the limits prescribed by this Article 4, at such times and in such manner as the Administrator shall from
time to time establish and announce. 
 (f)    All Deferral Contributions made by the Participating
Companies on behalf of a Participant shall be transmitted to the Trustee within the time required by the applicable regulations issued pursuant to Section 401(k) of the Code and by rules and regulations promulgated by the Department of Labor. 

4.3    Nondiscrimination Requirements for Deferral Contributions. Deferral Contributions for a Plan Year
must satisfy at least one of the following tests: 
 (a)    The Average Deferral Percentage (as
hereinafter defined) for the group of Highly Compensated Employees who have satisfied the eligibility requirements of 

  
 - 14 - 

 
Article 3 (the “HCE Group”) does not exceed the Average Deferral Percentage for the preceding Plan Year for the group of Non-Highly Compensated
Employees who have satisfied the eligibility requirements of Article 3 (the “NHCE Group”) times 1.25; or 

(b)    The Average Deferral Percentage for the HCE Group does not exceed the Average Deferral Percentage
for the NHCE Group for the preceding Plan Year times 2.0, and the Average Deferral Percentage for the HCE Group does not exceed the Average Deferral Percentage for the NHCE Group for the preceding Plan Year by more than two percentage points. 

If the Company makes an election pursuant to Section 401(k)(3)(A) of the Code, the term “current Plan Year,” when used in this
Section 4.3, shall be substituted for the term “preceding Plan Year.” 
 The Average Deferral Percentage for a specified group of
Participants for a Plan Year shall be the average (expressed as a percentage) of the ratios (expressed as percentages), calculated separately for each Participant in the group, of (i) the amount of Deferral Contributions actually paid to the Trust
on behalf of each such Participant for the Plan Year, excluding Deferral Contributions returned to a Participant pursuant to Section 6.4 to reduce any Excess Amount to (ii) the Participant’s Compensation (within the meaning of Section 414(s) of
the Code) for the Plan Year. In calculating such ratios: (A) contributions made on behalf of a Highly Compensated Employee pursuant to Section 401(k) of the Code under all plans of any Affiliated Companies shall be considered to have been
made under a single arrangement; and (B) the rules set forth in Income Tax Regulations Sections 1.401(k)-1 and 1.401(k)-2 shall apply. 

For purposes of this Section 4.3, the term “Participant” includes any Employee who was eligible for all or part of the Plan Year to
make Deferral Contributions, or who would have been eligible but for a suspension pursuant to Section 10.9 or the limitation contained in Section 6.4. The Average Deferral Percentage for any Participant who makes no Deferral Contributions shall
be zero. Deferral Contributions shall be taken into account in determining the Average Deferral Percentage only if they are allocated to Participants’ Accounts as of a date during the Plan Year and they relate to Compensation that would have
been received by a Participant during the Plan Year but for his or her election to defer them, or they relate to service performed during the Plan Year and would have been received by a Participant within two and one-half months after the end of the
Plan Year.
 If the Average Deferral Percentage for the HCE Group exceeds the percentage permitted under this Section 4.3, the amount of
Deferral Contributions for certain HCEs will be reduced in the following manner. The reduction in Deferral Contributions shall be effected by decreasing the amount of Deferral Contributions of the HCE with the highest dollar amount of Deferral
Contributions until such HCE’s Deferral Contributions equal the dollar amount of the Deferral Contributions of the HCE with the next highest dollar amount thereof; provided however, that if a lesser reduction would suffice to permit the Average
Deferral Percentage for the HCE Group to satisfy the limitation of this Section 4.3, the reduction shall be in such lesser amount. If the total amount of reductions pursuant to the preceding sentence hereof is less than the amount necessary to cause
the Average Deferral Percentage to satisfy such limitation, then the step described in the preceding sentence shall be repeated. Any reduction made pursuant to this paragraph shall be designated an “Excess Contribution” and shall be
distributed in accordance with Section 10.11. 

  
 - 15 - 

 4.4    Rollover Contributions. The Administrator, in its sole
discretion, may permit an Employee, whether or not the Employee is otherwise eligible to participate in the Plan pursuant to any provision of the Plan, to make or cause to be made on his or her behalf a Rollover Contribution that satisfies the
requirements of this Section 4.4. In determining whether to permit a Rollover Contribution with respect to any Employee, the Administrator shall be concerned primarily with whether the contribution satisfies all applicable requirements of the
Code, or cases, regulations or rulings thereunder, relating to such contributions, and in making any such determination, the Administrator may require the Employee to furnish such certificates, affidavits, opinions of counsel, rulings of the
Internal Revenue Service or other information as the Administrator, in its sole discretion, considers necessary or appropriate. Any permitted Rollover Contribution made by or on behalf of an Employee shall represent his or her interest in a
Tax-Qualified Retirement Plan of a previous employer of the Employee or an individual retirement account or annuity described in Section 408 of the Code, including for this purpose and effective after December 18, 2015, a SIMPLE IRA described in
Section 408(p) of the Code to the extent the distribution from the SIMPLE IRA is made after the two-year period described in Section 72(t)(6) of the Code. Rollover Contributions shall be made either directly to the Trustee or to the Company for
transmittal to the Trustee as soon as practicable after the receipt thereof, as directed by the Administrator. All such contributions shall be credited to a Rollover Account or Roth Rollover Account established for the Employee. Rollover Accounts
and Roth Rollover Accounts shall be fully vested at all times. For purposes of this Section 4.4, Tax-Qualified Retirement Plan shall include a plan described in Section 403(a) of the Code, an arrangement described in Section 403(a) or Section 403(b)
of the Code and an eligible plan under Section 457(b) of the Code. The Administrator may, in its sole discretion, permit a Participant to make a Roth Rollover Contribution that satisfies the requirements of this Section 4.4, and references in this
Section 4.4 to Rollover Contributions shall apply as well to Roth Rollover Contributions. 
 4.5    Catch-Up
Contributions. All Participants who are eligible to make Deferral Contributions under this Plan and who have attained age 50 before the close of the Plan Year shall be eligible to make catch-up contributions in accordance with, and
subject to the limitations of, Section 414(v) of the Code. Such catch-up contributions shall not be taken into account for purposes of the provisions of the Plan implementing the required limitations of Sections 402(g) and 415 of the Code. The Plan
shall not be treated as failing to satisfy the provisions of the Plan implementing the requirements of Section 401(k)(3), 401(k)(11), 401(k)(12), 410(b) or 416 of the Code, as applicable, by reason of the making of catch-up contributions. Catch-up
contributions shall be disregarded in calculating contributions by the Participating Companies pursuant to Section 5.2. 

4.6    Transfers from Qualified Plans. The Administrator, in its sole discretion, may authorize the transfer
to the Trust Fund of an amount of cash or other property acceptable to the Trustee representing part or all of an Employee’s interest in any Tax-Qualified Retirement Plan. Such a transfer shall be made directly from the Trustee, and assets so
received by the Trustee shall be held for the benefit of the Employee, accounted for as attributable to employer contributions or employee contributions in the same manner as under the transferor plan, and shall be subject to such other restrictions
or limitations as the Administrator shall deem appropriate. 

  
 - 16 - 

 ARTICLE 5 

CONTRIBUTIONS 

5.1    Annual Contributions. For each Plan Year, the Participating Companies shall contribute to the Trust
the sum of: 
 (a)    The aggregate Deferral Contributions of all Participants employed by the
Participating Companies; and 
 (b)    The aggregate Company Contributions determined in accordance with
Section 5.2; 
 provided, however, that the amount so contributed shall not exceed the maximum amount allowable as a deduction under Section 404 of the Code
for the Fiscal Year corresponding to the Plan Year with respect to which it is made. 
 Contributions by each Participating Company pursuant
to this Section 5.1 shall constitute the funding policy and method for the Plan adopted in accordance with Section 402(b)(1) of ERISA. Notwithstanding any provision to the contrary, for any Plan Year in which Sections 3.6, 3.8 or 9.4 require a
contribution that cannot be satisfied by a reallocation of forfeitures pursuant to the terms of Section 6.8, the Participating Companies may make a supplementary contribution in the amount necessary to eliminate the deficiency, regardless of whether
the supplementary contribution causes the Participating Companies’ total contribution to exceed the amount deductible under the Code. 

5.2    Company Contributions. 

(a)    For any Plan Year, the amount of the Company Contributions made for each Participant’s Account
shall be equal to 100 percent of his or her Deferral Contributions for a pay period, disregarding any Deferral Contributions that exceed six percent of his or her Compensation for that period, or that are required to be distributed as Excess
Deferral Amounts pursuant to Section 10.10, as Excess Contributions pursuant to Section 10.11 or as an Excess Amount pursuant to Section 6.4. 

(b)    The amount of Company Contributions by a Participating Company for a Plan Year may be determined by
the Participating Company in its sole discretion to be increased by up to fifty percent of amounts paid in accordance with subsection (a) above. Said contributions shall be allocated to Participants who are employed as of the last day of the Plan
Year for which said amounts are being contributed. 
 (c)    If any forfeitures should arise with respect
to a Plan Year, such forfeitures shall reduce the Company Contribution for such Plan Year. 
 5.3    Payment of
Company’s Contribution. The Participating Company contributions for each Plan Year shall be paid directly to the Trustee within the time required by law in order 

  
 - 17 - 

 
to obtain a deduction of the amount of such contribution for federal income tax purposes for the corresponding Fiscal Year, as determined under the then applicable provisions of the Code and
regulations pursuant thereto. If a Participating Company makes a discretionary Company Contribution pursuant to Section 5.2(b), it shall contribute to the Trust such portion of the Company Contribution for the Plan Year no later than the extended
due date of its federal income tax return for the year. 
 5.4    Schedule. As soon as is practicable
after the end of each Plan Year (and in any event, prior to the expiration of the period within which each Participating Company is required by the Code to make its contribution for each year, whether or not the Participating Company makes a
contribution for the year), each Participating Company shall if requested deliver to the Administrator and the Trustee a schedule showing: 

(a)    The amount of each Participant’s Deferral Contributions under Section 4.1 for the Plan Year;
and 
 (b)    The amount of Deferral Contributions of each Participant with respect to which a Company
Contribution is allocable pursuant to Section 5.2. 
 The schedule shall also give information as to Participants who have severed employment during the
Plan Year, to the extent that this information has not already been given to the Trustee. 
 5.5    Correction of
Errors. Notwithstanding any other provision of the Plan, in the event that the Administrator discovers after the allocations for a Plan Year have been completed that as a result of error or inadvertence contributions in accordance with
the terms of the Plan have not been made for the benefit of an Employee who should have been a Participant, then a Participating Company shall make an additional contribution in the amount necessary to correct the error. In the event that the
Administrator discovers after the allocations for a Plan Year have been completed that as a result of error or inadvertence a Participant’s Account has been credited with an amount in excess of the amount determined in accordance with the terms
of the Plan, then to the extent that the return of such an amount to a Participating Company is permitted under Section 1.2, the amount shall be returned, and to the extent that return of the amount is not permitted, the amount shall be treated as a
forfeiture. 
 5.6    No Obligation of Trustee and Administrator. Neither the Administrator nor the
Trustee shall be under a duty to inquire into the correctness of the amount of, or to enforce payment of, any contribution to be made hereunder by a Participating Company, and no one shall have any right to question any determination of the Board of
Directors of a Participating Company concerning the amount of contribution or the failure to make a contribution in any given year. 

ARTICLE 6 
 ALLOCATION OF
CONTRIBUTIONS AND TRUST EARNINGS 
 6.1    Accounts of Participants. The Administrator or Trustee shall
maintain separate Accounts on the books of the Plan for each Participant, which shall be designated “Deferral Contributions Account,” “Roth Elective Deferrals,” “Company Contributions Account” and, if applicable,
“Rollover Account,” “Roth Rollover Account” and “Securities Plan Benefits 

  
 - 18 - 

 
Account.” Assets transferred from a Predecessor Plan shall be accounted for as attributable to employer contributions or employee contributions in the same manner as under the
Predecessor Plan. The Trustee shall not be required to segregate the funds in the Accounts of Participants for purposes of investment or otherwise. 

6.2    Allocation of Company Contributions. Subject to Section 6.4, a Participating Company’s
contributions for each Plan Year shall be allocated among the Accounts of Participants as follows: 

(a)    The Deferral Contributions elected by each Participant shall be allocated to his or her Deferral
Contributions Account, subject to Section 4.3; and 
 (b)    The Company Contributions made on behalf of
each Participant pursuant to Section 5.2 shall be allocated to his or her Company Contributions Account, subject to Section 6.3. 

6.3    Nondiscrimination Requirements for Company Contributions. Notwithstanding Section 6.2, Company
Contributions for a Plan Year must satisfy at least one of the following tests: 
 (a)    The Average
Contribution Percentage (as hereinafter defined) for the group of Participants who are Highly Compensated Employees (the “HCE Group”) does not exceed the Average Contribution Percentage for the group of Participants who are Non-Highly
Compensated Employees (the “NHCE Group”) for the preceding Plan Year times 1.25; or 

(b)    The Average Contribution Percentage for the HCE Group does not exceed the Average Contribution
Percentage for the NHCE Group for the preceding Plan Year times 2.0, and the Average Contribution Percentage for the HCE Group does not exceed the Average Contribution Percentage for the NHCE Group for the preceding Plan Year by more than two
percentage points. 
 If the Company makes an election pursuant to Section 401(m)(3) of the Code, the term “current Plan Year,”
when used in this Section 6.3, shall be substituted for the term “preceding Plan Year.” 
 The Average Contribution Percentage for
a specified group of Participants for a Plan Year shall be the average (expressed as a percentage) of the ratios (expressed as percentages) of (i) the Company Contributions allocable to the Account of each such Participant for the Plan Year to (ii)
the Participant’s Compensation (within the meaning of Section 414(s) of the Code) for the Plan Year. In calculating such ratios: (A) contributions described in Section 401(m) of the Code and allocable to the Account of a Highly Compensated
Employee who is eligible to have such contributions allocated to his or her account under two or more plans described in Section 401(a) of the Code that are maintained by any Affiliated Companies shall be considered to have been made under a single
plan; and (B) the rules set forth in Income Tax Regulations Sections 1.401(m)-1 and 1.401(m)-2 shall apply. 

  
 - 19 - 

 For purposes of this Section 6.3, the term “Participant” includes any Employee who was
eligible for all or part of the Plan Year to receive Company Contributions or who would have been eligible, but for a suspension pursuant to Section 10.9 or the limitation contained in Section 6.4. The Average Contribution Percentage for any
Participant who receives no Company Contributions shall be zero. Company Contributions shall be taken into account if they are paid to the Trust during the Plan Year or paid to an agent of the Plan and transmitted to the Trust within a reasonable
time after the end of the Plan Year. 
 A Company Contribution that is distributed to a Participant pursuant to Section 6.4 because it
constitutes an Excess Amount shall not be taken into account in determining the Average Contribution Percentage. 
 If the Average
Contribution Percentage for the HCE Group exceeds the percentage permitted under this Section 6.3, the amount of Company Contributions will be reduced in the following manner. The reduction in Company Contributions shall be effected by decreasing
the amount of Company Contributions of the HCE with the highest dollar amount of Company Contributions until such HCE’s Company Contributions equal the dollar amount of the Company Contributions of the HCE with the next highest dollar amount
thereof; provided however, that if a lesser reduction would suffice to permit the Average Contribution Percentage for the HCE Group to satisfy the limitation of this Section 6.3, the reduction shall be in such lesser amount. If the total amount of
reductions pursuant to the preceding sentence hereof is less than the amount necessary to cause the Average Contribution Percentage to satisfy such limitation, then the step described in the preceding sentence shall be repeated. The dollar amount by
which an HCE’s Company Contribution is reduced pursuant to this paragraph (an “Excess Aggregate Contribution”) shall be distributed in accordance with Section 10.12. 

For purposes of this Section 6.3 only, “Company Contributions” means only Company Contributions made pursuant to Sections 5.2(a) and
5.2(b). 
 6.4    Limitation on Participant Allocations. 

(a)    In General. Any other provision of the Plan notwithstanding, the Annual Addition with
respect to a Participant for any Plan Year (which the Company hereby designates as the Plan’s limitation year) shall not exceed an amount equal to the lesser of $53,000 (or such larger amount as shall be in effect as a result of adjustment
pursuant to Section 415(d) of the Code) or 100 percent of the Participant’s “415 safe-harbor compensation,” consisting of wages, salaries and fees for professional services and other amounts received (without regard to whether or not
an amount is paid in cash) for personal services actually rendered in the course of employment to the extent that the amounts are includable in gross income (including, but not limited to, commissions paid salesmen, compensation for services on the
basis of a percentage of profits, commissions on insurance premiums, tips, bonuses, fringe benefits and reimbursements or other expense allowances under a nonaccountable plan (as described in Income Tax Regulations Section 1.62-2(c)), and excluding
the following: 
  

	 	(i)	 Employer contributions to a plan of deferred compensation that are not includible in the Employee’s gross
income for the taxable year 

  
 - 20 - 

	 	
in which contributed, or employer contributions under a simplified employee pension plan, or any distributions from a plan of deferred compensation; provided, however, that “415 safe harbor
compensation” shall include benefits under Section 132(f) of the Code and any salary reduction elected pursuant to Sections 125, 401(k), 403(b) or 408(k) of the Code; 

 

	 	(ii)	Amounts realized from the exercise of a non-qualified stock option, or when restricted stock (or property) held by the Employee either becomes freely transferable or is no longer subject to a substantial risk of
forfeiture; 

  

	 	(iii)	Amounts realized from the sale, exchange or other disposition of stock acquired under a qualified stock option; and 

  

	 	(iv)	Other amounts that received special tax benefits. 

(b)    Catch-Up Contributions Excluded. The limit on annual additions shall be applied
without respect to catch-up contributions described in Section 4.5. 
 (c)    Correction of
Failure. Any amount that would otherwise be allocated to the Account of any Participant but for the limitations set forth in this Section 6.4 (hereinafter referred to as the “Excess Amount”) shall be disposed of as follows. 

 

	 	(i)	Any Deferral Contribution by the Participant, together with income gain and loss attributable thereto to the extent that the return thereof would reduce the Excess Amount, shall be returned to the Participant. The
Excess Amount shall be held in an unallocated suspense account to which investment gains and losses shall be allocated, and amounts shall be withdrawn from the suspense account and allocated as hereinafter set forth. If the Participant is entitled
to participate in contributions by a Participating Company at the end of the succeeding Plan Year, then any remaining Excess Amount shall be reapplied to reduce contributions of a Participating Company under the Plan for such Plan Year (and for
succeeding Plan Years) for him, so that in each such year the sum of actual Company contributions plus the reapplied amount of Company contributions shall equal the amount that would otherwise be allocated to the Participant’s Account. If the
Participant is not entitled to participate in contributions by a Participating Company at the end of the succeeding Plan Year, then the Excess Amount shall be reapplied to reduce contributions of the Participating Companies for all remaining
Participants. If the Plan is terminated while there remains an Excess Amount that cannot under the limitations of this Section 6.4 be allocated to the Accounts of any Participants, the Excess Amount shall be returned to the Company, notwithstanding
any other provision hereof. 

  
 - 21 - 

	 	(ii)	In lieu of or in addition to the procedure described in clause (i) above, the Company may, if it so elects, reduce the contributions of the Participating Company to the Plan for allocation to the Account of the
Participant in question, by the amount necessary to eliminate the Excess Amount. 

 Notwithstanding the preceding paragraph,
any disposition of an Excess Amount shall be handled in a manner consistent with the Employee Plans Compliance Resolution System, as published in Rev. Proc. 2008-50, as amended and in effect from time to time, and any successor thereto. 

6.5    Net Value of the Trust. The Trustee shall ascertain the net value of the Trust Fund on the basis of
the fair market value of its assets and liabilities as of each Valuation Date. 
 6.6    Adjustment of
Accounts. The balance of each Account of each Participant shall be adjusted as of each Valuation Date: 

(a)    First, by reducing the balance of each Account by the aggregate amount of all distributions and
withdrawals made from it since the immediately preceding Valuation Date; 
 (b)    Second, by increasing
or decreasing the balance of the Account as necessary to reflect the current fair market value of the assets in which the Account is invested; 

(c)    Third, by crediting the Deferral Contributions Account with any Deferral Contributions, and the
Company Contributions Account with any Company Contributions, made for the benefit of the Participant for the period elapsed since the immediately preceding Valuation Date. 

In adjusting each Account pursuant to subsection (b) above, the income, expenses, gain and loss (realized and unrealized) of the Trust Fund
shall be allocated among the Accounts in proportion to the balances of such Accounts as of the immediately preceding Valuation Date, as reduced pursuant to subsection (a) above. Loans shall be considered investments directed by a Participant
pursuant to Section 12.2. The amount loaned shall be charged solely against the Accounts of the Participant, and repaid amounts and interest shall be credited solely thereto. The Account of a Participant shall continue to be adjusted pursuant
to this Section 6.6 until it has been distributed in its entirety. 
 6.7    Limitation of
Participant’s Rights. Nothing contained in this Article 6 or elsewhere in the Plan shall be deemed to give any Participant any interest in any specific part of the Trust Fund or any interest other than his or her right
to receive benefits in accordance with the applicable provisions of the Plan. 
 6.8    Forfeiture
Accounts. Until sufficient time has passed in order that a determination can be made as to whether a Participant whose employment with the Affiliated Companies has terminated or has been curtailed has incurred five consecutive One-Year
Breaks in Service, the Administrator or Trustee shall account separately for any portion of his or her 

  
 - 22 - 

 
Company Contributions Account that may be forfeited in accordance with Article 9 as a result of the Participant’s severance of employment. A Forfeiture Account shall be maintained primarily
for bookkeeping purposes, and the Trustee shall not be required to segregate assets in any such account for investment or otherwise. As of the end of the Plan Year in which the Forfeiture Account is forfeited in accordance with Section 9.4, and
after the adjustments described in Section 6.6, the amount credited to a Forfeiture Account may be used as follows: 

(a)    To pay administrative expenses of the Plan; 

(b)    To restore contributions of returning Participants; 

(c)    To make any positive adjustment of contributions and earnings thereon determined by the
Administrator to be appropriate with respect to a Participant’s Account, including without limitation, an adjustment pursuant to Section 3.6 or 3.8; or 

(d)    To reduce, but not below zero, the contributions described in Section 5.2 of the Participating
Companies. 
 ARTICLE 7 

RETIREMENT BENEFITS 

7.1    Normal Retirement. A Participant’s Normal Retirement Date is the later of the date he or she
attains age sixty-five or the date on which he or she completes two years as a Participant in the Plan. 

7.2    Late Retirement. A Participant who has reached his or her Normal Retirement Date may remain as an
Employee until the date he or she establishes with an Affiliated Company for his or her retirement. While any Participant continues to be an Employee, he or she shall have all the rights under the Plan that he or she would have had if he or she had
not yet attained his or her Normal Retirement Date. 
 7.3    Early Retirement. A Participant’s Early
Retirement Date shall be the earliest date upon which a Participant has both attained age fifty-five and completed two years as a Participant in the Plan. 

7.4    Disability Retirement. If before his or her Normal Retirement Date a Participant becomes totally and
permanently disabled, according to the applicable insurance policy provisions for determining whether the Participant is eligible for long-term disability benefits, he or she may thereupon retire. 

7.5    Retirement Benefits. Any severance of employment with the Affiliated Companies by a Participant after
satisfying the conditions of Section 7.1, 7.2, 7.3 or 7.4 shall be considered Retirement for purposes of the Plan. A Participant shall be entitled to benefits under the Plan to the extent of the credit balance of his or her Account as of the
Valuation Date on which a distribution of benefits on account of his or her Retirement is made, adjusted to reflect contributions and forfeitures allocated and distributions made since the last Valuation Date and further adjusted, if necessary, to
reflect loans, distributions, including deemed distributions, offsets and repayments pursuant to the loan program in Section 14.2. Benefits determined under this Article 7 shall be payable in accordance with Article 10. 

  
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 ARTICLE 8 

DEATH BENEFITS 

8.1    Death of a Participant. If a Participant dies before he or she has a severance of employment, his or
her Beneficiary shall be entitled to benefits under the Plan to the extent of the credit balance of his or her Account as of the Valuation Date on which a distribution of benefits on account of his or her death is made, adjusted to reflect
contributions and forfeitures allocated and distributions made since the most recent prior Valuation Date, and further adjusted, if necessary, to reflect loans, distributions, including deemed distributions, offsets and repayments pursuant to the
loan program in Section 14.2. If a Participant dies after leaving employment but before distribution to him or her of all of the benefits to which he or she is entitled under the Plan has been completed, his or her Beneficiary shall be entitled
to the benefits the Participant would have received had he or she lived. In all other cases, benefits determined under this Article 8 shall be paid in a single lump sum. 

8.2    Designation of Beneficiary. A Participant may designate a beneficiary or beneficiaries under the Plan
by completing and delivering to the Administrator a form provided by the Administrator, and may revoke or revise any such designation by completing and delivering another such form, in which case the form bearing the later date that was last
received by the Administrator shall control; provided, however, that a Participant’s designation of a Beneficiary other than his or her spouse shall not take effect unless either (a) the Participant’s spouse consents in writing to such
designation, and the spouse’s consent acknowledges the effect of such designation and is witnessed by a notary public, or (b) it is established to the satisfaction of the Administrator that the Participant has no spouse, or that the
spouse’s consent cannot be obtained because the spouse cannot be located, or because of such other circumstances as may be prescribed in regulations pursuant to Section 417 of the Code. No such designation shall be effective unless filed with
the Administrator before the death of the Participant. The marriage of a Participant shall revoke any designation of Beneficiary made before the marriage, and the divorce of a Participant shall revoke any designation of such person’s former
spouse as a Beneficiary except as otherwise provided in a Qualified Domestic Relations Order. 
 8.3    Distribution
in Case No Beneficiary Designated or Surviving. If no Beneficiary has been properly designated or if no designated Beneficiary survives a deceased Participant the benefits otherwise distributable to the deceased shall be paid to the
person (or if the class consists of more than one person, in equal shares to each of the persons) in the first of the following classes: 

(a)    Participant’s surviving spouse; 

(b)    Participant’s surviving issue, by right of representation; or 

(c)    Participant’s estate; 

  
 - 24 - 

 provided, however, that as a condition to payment, the Administrator may require such receipts, releases,
indemnity agreements, waivers, proofs and other documents as it may deem necessary or desirable. 
 8.4    Death of a
Beneficiary. Unless otherwise specified in the form of designation of Beneficiary, in the event of the death of a Beneficiary who has become entitled to receive benefits under the Plan, any benefits remaining to be paid to the deceased
Beneficiary shall be paid to his or her estate. 
 ARTICLE 9 

SEVERANCE BENEFITS 

9.1    Severance Benefit. If a Participant severs from employment with the Affiliated Companies for any
reason other than death or Retirement, he or she shall be entitled to a severance benefit under the Plan in an amount equal to the vested portion of his or her Account as determined under Section 9.2. The credit balance of his or her Account
shall be determined as of the Valuation Date on which a distribution of benefits occurs, adjusted to reflect contributions and forfeitures allocated and distributions made since the most recent prior Valuation Date, and further adjusted, if
necessary, to reflect loans, distributions, including deemed distributions, offsets and repayments pursuant to the loan program in Section 14.2. Any severance benefit determined under this Article 9 shall be payable in accordance with Article
10, except that benefits shall not be payable in the form of a series of substantially equal annual (or more frequent) installments in accordance with Section 10.1 unless the Participant elects to defer payment of the severance benefit until he or
she attains his or her Normal Retirement Date. 
 9.2    Vested Balance. 

(a)    Each of a Participant’s Deferral Contributions Account, Roth Elective Deferrals Account,
Rollover Account, Roth Rollover Account and Securities Plan Benefits Account, as applicable, shall be fully vested at all times. 

(b)    Unless a Participant’s Company Contributions Account has become fully vested on account of his
or her death or Retirement, a Participant shall fully vest in his or her Company Contributions Account when he or she has been credited with two Years of Service (or, effective January 1, 2011, two Years of Credited Service); provided, however, that
a Participant whose Employment Commencement Date is after December 31, 2001 shall vest in his or her Company Contributions Account in accordance with the following schedule: 
  

					
	 Years of Service/Years of

Credited Service
	  	Vested Percentage	 
	 Less than 1
	  	 	0	% 
	 1
	  	 	25	% 
	 2
	  	 	50	% 
	 3
	  	 	75	% 
	 4 or more
	  	 	100	% 

  
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 (c)    Notwithstanding any provisions of the Plan to the
contrary, any Participant who was terminated as a result of the closing of the Private Wealth Management Group shall vest in his or her Company Contributions Account twenty-five percent if he or she has less than one Year of Service (or, effective
January 1, 2011, one Year of Credited Service) and 100 percent after he or she has been credited with one Year of Service (or, effective January 1, 2011, one Year of Credited Service). 

9.3    Years of Service and Years of Credited Service. The number of Years of Service and Years of Credited
Service to be credited to a Participant shall be determined as follows. 
 (a)    General
Rule. An Employee (whether or not he or she is a Participant for the Plan Year) or Leased Employee shall be credited with one Year of Service for each Plan Year during which he or she is credited with at least 1,000 Hours of Service. 

(b)    Returned Employees. In the case of a Participant who incurs one or more consecutive
One-Year Breaks in Service and then returns to employment, the following rules shall apply: 
  

	 	(i)	In determining the vested portion of the Company Contributions Account of the Participant attributable to Company Contributions and forfeitures occurring before the One-Year Break in Service, the Participant’s
Years of Service (or, effective January 1, 2011, Years of Credited Service) after the One-Year Break in Service shall be included, unless the Participant incurred at least five consecutive One-Year Breaks in Service. 

 

	 	(ii)	In the case of a Participant who returns to employment with a Participating Company following five consecutive One-Year Breaks in Service, subaccounts shall be maintained with respect to the portions of his or her
Company Contributions Account that accrued prior to and subsequent to such One-Year Breaks in Service until all such subaccounts become fully vested. 

(c)    Transition Rules. Effective January 1, 2011, Employees shall be credited with Years of
Credited Service as follows: 
  

	 	(i)	A number of years equal to the number of Years of Service credited to the Employee before January 1, 2011; and 

  

	 	(ii)	The greater of (A) the period of service that would be credited to the Employee under the elapsed time method for his or her service during the entire computation period in which the transfer occurs or (B) the service
taken into account under the Year of Service method as of the date of the transfer. 

  

	 	(iii)	In addition, an Employee shall receive credit for service subsequent to the transfer commencing on the day after the last day of the computation period in which the transfer occurs. 

  
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 9.4    Disposition of Forfeitures. When a Participant whose
Account has not become fully vested in accordance with Section 9.2 severs from employment with the Affiliated Companies for any reason other than death or Retirement, or incurs a One-Year Break in Service without a severance of employment, the
portion of his or her Company Contributions Account that is not then vested shall be credited to a Forfeiture Account as described in Section 6.8, and the Forfeiture Account shall be disposed of as follows. 

(a)    If a Former Participant receives no distribution with respect to his or her Company Contributions
Account, and he or she returns to employment with an Affiliated Company before he or she has incurred five consecutive One-Year Breaks in Service, the amount credited to his or her Forfeiture Account shall thereupon be restored to his or her Company
Contributions Account. The amount to be restored shall be determined as if the Forfeiture Account had been invested throughout the Participant’s absence in a money market fund offered as an investment option under the Plan or a similar
short-term fixed income investment. 
 (b)    If a Former Participant receives a distribution of the
vested portion of his or her Company Contributions Account, and he or she returns to employment with an Affiliated Company before he or she has incurred five consecutive One-Year Breaks in Service, the amount credited to his or her Forfeiture
Account shall be restored to his or her Company Contributions Account only if he or she repays to the Trustee the full amount of his or her distribution, before the date on which he or she incurs five consecutive One-Year Breaks in Service. The
amount to be restored shall be determined as if the Forfeiture Account had been invested throughout the Participant’s absence in a money market fund offered as an investment option under the Plan or a similar short-term fixed income investment.

 (c)    If a Former Participant who receives no distribution or deemed distribution does not return to
employment with an Affiliated Company before he or she incurs five consecutive One-Year Breaks in Service, the nonvested portion of his or her Account balance shall be irrevocably forfeited and the related forfeiture will be reallocated to the
Forfeiture Account as of the last day of the Plan Year that constitutes his or her fifth consecutive One-Year Break in Service. 

(d)    The Company may direct that the amount credited to a Participant’s Forfeiture Account be
reallocated among the Accounts of other Participants as of the end of a Plan Year before the Participant has incurred five consecutive One-Year Breaks in Service, provided that the Forfeiture Account continues to be maintained on the books of the
Plan and remains subject to the restoration rules described in subsections (a) and (b). 
 (e)    The
amount necessary to restore any Participant’s Account shall be derived: first from the net earnings, if any, of Forfeited Accounts during the Plan Year; second from the amounts of any Forfeiture Accounts that the Company has released for
reallocation as of the end of the Plan Year; and finally, to the extent of any deficiency, from supplementary contributions of the Participating Companies pursuant to the last sentence of Section 5.1. In no event shall the amount restored to a
Participant’s Account be less than the amount credited to the Account when a Forfeiture Account was established for the Participant. 

  
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 9.5    Severance Benefits in Certain Cases. In applying the
provisions of Section 9.2 to a Participant who has received a severance benefit under Section 9.1 or a hardship distribution pursuant to Section 10.9 with respect to his or her Company Contributions Account on account of a prior severance of
employment wherein, for any reason, the Participant did not incur five consecutive One-Year Breaks in Service, the vested amount remaining in such Account at any time shall be determined in accordance with the formula: 

Vested Amount = P(AB + D) - D 
 where: (a) P
equals the vested percentage at the relevant time; (b) AB is the credit balance of his or her Company Contributions Account as of the appropriate Valuation Date; and (c) D is the amount previously distributed. The amount of severance benefit
distributable to a severed Participant in accordance with the preceding sentence shall be reduced by any distribution to him or her since the appropriate Valuation Date. 

ARTICLE 10 
 DISTRIBUTION OF
BENEFITS 
 10.1    Time and Manner of Distribution of Retirement and Severance Benefits. Distribution of
Retirement benefits shall be made not later than the sixtieth day following the close of the Plan Year in which a Participant’s Retirement occurs, unless he or she elects to postpone distribution until a date that satisfies the requirements of
Section 10.2; provided, however, that the failure of a Participant to consent to a distribution of benefits shall be deemed an election to postpone benefit distributions until the Participant’s Normal Retirement Date as defined in Section
7.1. Subject to Section 10.2, a Participant’s severance benefit distribution shall be made not later than the sixtieth day after the close of the Plan Year in which the Participant’s employment with the Affiliated Companies severs,
provided that one of the following circumstances exists: 
 (a)    As of the Valuation Date next
preceding the distribution, the value of the Participant’s Account did not exceed $5,000; or 

(b)    The Participant has consented to the making of the distribution. 

In any other circumstances, the distribution shall be made not later than the sixtieth day after the close of the Plan Year in which occurs the earliest of
the Administrator’s receipt of the Participant’s consent to making a distribution, Normal Retirement Date or death; provided, however, that the failure of a Participant to consent to a distribution of benefits shall be deemed to be an
election to postpone benefit distributions until such time as distributions are required pursuant to Section 10.2. 
 Except as otherwise
provided by Schedules A or B, benefits on account of Retirement shall be distributed in cash or kind, in either of the following manners, as elected by the Participant: 

  
 - 28 - 

 (a)    A lump sum; or 

(b)    A series of substantially equal annual (or more frequent) installments over either five or ten
years. 
 A distribution to which Sections 401(a)(11) and 417 of the Code do not apply may commence less than thirty days after the notice
required under Income Tax Regulations Section 1.411(a)-11(c) is given, provided that the Administrator informs the distributee that he or she has a right to a period of at least thirty days after receiving the notice to consider whether or not to
elect a distribution and, if so, what form of distribution, and the Participant thereafter affirmatively elects a distribution. 

Notwithstanding any provisions of the Plan to the contrary, if the value of the Participant’s Account does not exceed $5,000,
distribution shall be made automatically in a lump sum; provided, however, that in the event of a mandatory distribution greater than $1,000 in accordance with the provisions of this Section 10.1, if the Participant does not elect to have such
distribution paid directly to an Eligible Plan specified by the Participant in a direct rollover or to receive the distribution directly in accordance with this Section 10.1, then the Administrator will pay the distribution in a direct rollover to
an individual retirement plan designated by the Administrator. 
 10.2    Minimum Distribution
Requirements. In the event of his or her Retirement or other severance of employment during his or her lifetime, a Participant may postpone the commencement of benefit distributions until any date that meets the requirements stated in
Section 10.3. Distributions must in all events satisfy the minimum distribution requirements in Section 401(a)(9) of the Code and any proposed, temporary or final regulations promulgated thereunder. 

The entire interest of a Participant must be distributed, or begin to be distributed, no later than the Participant’s required beginning
date, determined as follows. 
 (a)    General Rule. The required beginning date of a
Participant is the first day of April of the calendar year following the later of the calendar year in which the Participant attains age seventy and one-half or the calendar year in which the Participant’s Retirement occurs. 

(b)    Former Participants and five-percent owners. The required beginning date of a Former
Participant or a Participant who is a five-percent owner is the first day of April following the calendar year in which the employee attains age seventy and one-half. A Participant is treated as a five-percent owner for purposes of this Section 10.2
if he or she is a “5-percent owner” as defined in Section 416(i) of the Code at any time during the Plan Year ending within the calendar year in which he or she attains age seventy and one-half. 

10.3    Minimum Distribution Rules. Distributions made to satisfy the requirements of this Section 10.3
shall be made from all Accounts on a pro rata basis. 

  
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 (a)    General Rules. 

 

	 	(i)	Precedence. The requirements of this Section will take precedence over any inconsistent provisions of the Plan. 

  

	 	(ii)	Requirements of Regulations Incorporated. All distributions required under this Section will be determined and made in accordance with the regulations under Section 401(a)(9) of the Code.

  

	 	(iii)	Funding Hierarchy. Distributions made to satisfy the requirements of this Section 10.3 shall be made from Accounts using a hierarchy determined by the Administrator. 

 

	 	(iv)	2009 RMD Waiver. Notwithstanding any provision herein to the contrary, no required minimum distribution shall be necessary with respect to the 2009 Plan Year or any other Plan Year for which required
minimum distributions are waived under the Code and, if such waiver is elective with respect to the Plan, has been agreed to by the Administrator. To the extent a Participant or Beneficiary elects to receive an amount that would otherwise have been
a required minimum distribution (but for the preceding sentence), a direct rollover of such amount shall (if permitted by applicable guidance) be available pursuant to Sections 10.6 and 10.7 and such amount shall be treated as an Eligible
Distribution. 

 (b)    Time and Manner of Distribution. 

 

	 	(i)	Required Beginning Date. The Participant’s entire interest will be distributed, or begin to be distributed, to the Participant no later than the Participant’s required beginning date.

  

	 	(ii)	Death of Participant Before Distributions Begin. If the Participant dies before distributions begin, the Participant’s entire interest will be distributed, or begin to be distributed, no later than as
follows: 

  

	 	(A)	If the Participant’s surviving spouse is the Participant’s sole designated beneficiary, then distributions to the surviving spouse will begin by December 31 of the calendar year immediately following the
calendar year in which the Participant died, or by December 31 of the calendar year in which the Participant would have attained age seventy and one-half, if later. 

 

	 	(B)	If the Participant’s surviving spouse is not the Participant’s sole designated beneficiary, then distributions to the designated beneficiary will begin by December 31 of the calendar year immediately
following the calendar year in which the Participant died. 

  
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	 	(C)	If there is no designated beneficiary as of September 30 of the year following the year of the Participant’s death, the Participant’s entire interest will be distributed by December 31 of the
calendar year containing the fifth anniversary of the Participant’s death. 

  

	 	(D)	If the Participant’s surviving spouse is the Participant’s sole designated beneficiary and the surviving spouse dies after the Participant but before distributions to the surviving spouse begin, this Section
10.3(b), other than Section 10.3(b)(i), will apply as if the surviving spouse were the Participant. 

 For purposes of this
Section 10.3(b) and Section 10.3(d), unless Section 10.3(b)(ii)(D) applies, distributions are considered to begin on the Participant’s required beginning date. If Section 10.3(b)(ii)(D) applies, distributions are considered to begin on the date
distributions are required to begin to the surviving spouse under Section 10.3(b)(ii)(A). 
  

	 	(iii)	Forms of Distribution. Unless the Participant’s interest is distributed in a single sum on or before the required beginning date, as of the first distribution calendar year distributions will be made
in accordance with Sections 10.3(c) and 10.3(d). 

 (c)    Required Minimum
Distributions During Participant’s Lifetime. 
  

	 	(i)	Amount of Required Minimum Distribution For Each Distribution Calendar Year. During the Participant’s lifetime, the minimum amount that will be distributed for each distribution calendar year is the
lesser of: 

  

	 	(ii)	the quotient obtained by dividing the Participant’s account balance by the distribution period in the Uniform Lifetime Table set forth in Income Tax Regulations Section 1.401(a)(9)-9, using the Participant’s
age as of the Participant’s birthday in the distribution calendar year; or 

  

	 	(A)	if the Participant’s sole designated beneficiary for the distribution calendar year is the Participant’s spouse, the quotient obtained by dividing the Participant’s account balance by the number in the
Joint and Last Survivor Table set forth in Income Tax Regulations Section 1.401(a)(9)-9, using the Participant’s and spouse’s attained ages as of the Participant’s and spouse’s birthdays in the distribution calendar year.

  
 - 31 - 

	 	(iii)	Lifetime Required Minimum Distributions Continue Through Year of Participant’s Death. Required minimum distributions will be determined under this Section 10.3(c) beginning with the first distribution
calendar year and up to and including the distribution calendar year that includes the Participant’s date of death. 

(d)    Required Minimum Distributions After Participant’s Death. 

 

	 	(i)	Death On or After Date Distributions Begin. 

  

	 	(A)	Participant Survived by Designated Beneficiary. If the Participant dies on or after the date distributions begin and there is a designated beneficiary, the minimum amount that will be distributed for each
distribution calendar year after the year of the Participant’s death is the quotient obtained by dividing the Participant’s account balance by the longer of the remaining life expectancy of the Participant or the remaining life expectancy
of the Participant’s designated beneficiary, determined as follows: 

  

	 	(B)	The Participant’s remaining life expectancy is calculated using the age of the Participant in the year of death, reduced by one for each subsequent year. 

 

	 	(C)	If the Participant’s surviving spouse is the Participant’s sole designated beneficiary, the remaining life expectancy of the surviving spouse is calculated for each distribution calendar year after the year of
the Participant’s death using the surviving spouse’s age as of the spouse’s birthday in that year. For distribution calendar years after the year of the surviving spouse’s death, the remaining life expectancy of the surviving
spouse is calculated using the age of the surviving spouse as of the spouse’s birthday in the calendar year of the spouse’s death, reduced by one for each subsequent calendar year. 

 

	 	(D)	If the Participant’s surviving spouse is not the Participant’s sole designated beneficiary, the designated beneficiary’s remaining life expectancy is calculated using the age of the beneficiary in the
year following the year of the Participant’s death, reduced by one for each subsequent year. 

  

	 	(E)	 No Designated Beneficiary. If the Participant dies on or after the date distributions begin and
there is no designated 

  
 - 32 - 

	 	
beneficiary as of September 30 of the year after the year of the Participant’s death, the minimum amount that will be distributed for each distribution calendar year after the year of
the Participant’s death is the quotient obtained by dividing the Participant’s account balance by the Participant’s remaining life expectancy calculated using the age of the Participant in the year of death, reduced by one for each
subsequent year. 

  

	 	(ii)	Death Before Date Distributions Begin. 

  

	 	(A)	Participant Survived by Designated Beneficiary. If the Participant dies before the date distributions begin and there is a designated beneficiary, the minimum amount that will be distributed for each
distribution calendar year after the year of the Participant’s death is the quotient obtained by dividing the Participant’s account balance by the remaining life expectancy of the Participant’s designated beneficiary, determined as
provided in Section 10.3(d)(i). 

  

	 	(B)	No Designated Beneficiary. If the Participant dies before the date distributions begin and there is no designated beneficiary as of September 30 of the year following the year of the
Participant’s death, distribution of the Participant’s entire interest will be completed by December 31 of the calendar year containing the fifth anniversary of the Participant’s death. 

 

	 	(C)	Death of Surviving Spouse Before Distributions to Surviving Spouse Are Required to Begin. If the Participant dies before the date distributions begin, the Participant’s surviving spouse is the
Participant’s sole designated beneficiary, and the surviving spouse dies before distributions are required to begin to the surviving spouse under Section 10.3(b)(ii)(A), this Section 10.3(d) will apply as if the surviving spouse were the
Participant. 

 (e)    Definitions. 

 

	 	(i)	Designated beneficiary. The individual who is designated as the beneficiary under Section 8.2 of the Plan and is the designated beneficiary under Section 401(a)(9) of the Code and Income Tax Regulations
Section 1.401(a)(9)-1, Q&A-4. 

  

	 	(ii)	 Distribution calendar year. A calendar year for which a minimum distribution is required. For
distributions beginning before the Participant’s death, the first distribution calendar year is the 

  
 - 33 - 

	 	
calendar year immediately preceding the calendar year which contains the Participant’s required beginning date. For distributions beginning after the Participant’s death, the first
distribution calendar year is the calendar year in which distributions are required to begin under Section 10.3(b)(ii). The required minimum distribution for the Participant’s first distribution calendar year will be made on or before the
Participant’s required beginning date. The required minimum distribution for other distribution calendar years, including the required minimum distribution for the distribution calendar year in which the Participant’s required beginning
date occurs, will be made on or before December 31 of that distribution calendar year. 

  

	 	(iii)	Life expectancy. Life expectancy as computed by use of the Single Life Table in Income Tax Regulations Section 1.401(a)(9)-9. 

 

	 	(iv)	Participant’s account balance. The account balance as of the last valuation date in the calendar year immediately preceding the distribution calendar year (valuation calendar year) increased by the
amount of any contributions made and allocated or forfeitures allocated to the account balance as of dates in the valuation calendar year after the valuation date and decreased by distributions made in the valuation calendar year after the valuation
date. The account balance for the valuation calendar year includes any amounts rolled over or transferred to the Plan either in the valuation calendar year or in the distribution calendar year if distributed or transferred in the valuation calendar
year. 

  

	 	(v)	Required beginning date. The date specified in Section 10.2 of the Plan. 

10.4    Time and Manner of Distribution of Death Benefits. In the event of the death of a Participant who
has not received any distribution of benefits, distribution of benefits to his or her Beneficiary shall be made promptly after his or her death, and in no event later than the sixtieth day following the close of the Plan Year in which his or her
death occurs. Distribution shall be made in a lump sum. If the Beneficiary of a deceased Participant who had not received any distribution of benefits from the Plan at the time of his or her death is his or her surviving spouse, and the surviving
spouse dies before payment of benefits from the Plan commences, then the rules stated in this Section 10.4 shall apply as though the surviving spouse were the Participant. 

10.5    Elective Distribution after Attainment of Age Fifty-Nine and One-half. A Participant who continues in
employment after reaching age fifty-nine and one-half may at his or her election receive one or more single sum distributions from his or her vested Account. The election to receive such a distribution shall be made in a form acceptable to the
Administrator, and delivered to the Administrator. A distribution pursuant to this Section 10.5 may not be repaid to the Plan. 

  
 - 34 - 

 10.6    Notice of Death, Retirement or Severance of Employment.
As soon as possible after the death, Retirement or other severance of employment of a Participant, the Administrator shall deliver to the Trustee a notice specifying the name and address of the Participant (including, if applicable, any designated
or contingent Beneficiary) who is entitled to receive benefits under the Plan, the time such benefits are to be paid, and the medium of payment. 

10.7    Direct Rollover Distributions. 

(a)    Notwithstanding any other provision of the Plan, an Eligible Recipient may elect, at the time and in
the manner prescribed by the Administrator, to have all or any portion of an Eligible Distribution paid to an Eligible Plan specified by the Eligible Recipient. 

(b)    Definitions. 
  

	 	(i)	“Eligible Distribution” means any distribution from the Plan to an Eligible Recipient, to the extent that it is includible in the Eligible Recipient’s gross income (or would be includible but for the
exclusion of net unrealized appreciation in employer securities), and is not required under Section 401(a)(9) of the Code, unless the distribution is one of a series of substantially equal periodic payments made no less frequently than annually over
a specified period of ten or more years, or the life or life expectancy of an Eligible Recipient or the joint lives or joint life expectancies of the Eligible Recipient and a designated beneficiary, or any portion of any distribution that is applied
as a loan payment offset under the loan program referred to in Section 14.2. 

 Any amount that is distributed on account of
hardship shall not be an Eligible Distribution and the distributee may not elect to have any portion of such a distribution paid directly to an Eligible Retirement Plan. A portion of a distribution shall not fail to be an Eligible Distribution
merely because the portion consists of after-tax employee contributions that are not includible in gross income. However, such portion may be transferred only to an individual retirement account or annuity described in Section 408(a) or (b) of the
Code, or to a Tax-Qualified Retirement Plan or an arrangement described in Section 403(a) or 403(b) of the Code that agrees to separately account for amounts so transferred, including separately accounting for the portion of the distribution that is
includible in gross income and the portion of the distribution that is not so includible. 
  

	 	(ii)	 “Eligible Plan” means any of the following that agrees to accept an Eligible Recipient’s Eligible
Distribution: an individual retirement account described in Section 408(a) of the Code; an individual retirement annuity described in Section 408(b) of the Code; and, 

  
 - 35 - 

	 	
for any Eligible Recipient other than a Participant’s surviving spouse, a Tax-Qualified Retirement Plan or a qualified annuity described in Section 403(a) of the Code. 

An Eligible Plan shall also mean an annuity contract described in Section 403(b) of the Code and an eligible plan under Section 457(b) of the
Code that is maintained by a state, political subdivision of a state, or any agency or instrumentality of a state or political subdivision of a state and that agrees to separately account for amounts transferred into such plan from this Plan. The
definition of Eligible Plan shall also apply in the case of a distribution to a surviving spouse, or to a spouse or former spouse who is the alternate payee under a Qualified Domestic Relation Order. An Eligible Plan shall also mean an applicable
retirement plan described in Section 402A(e)(1) of the Code or a Roth IRA within the meaning of Section 408A of the Code, to the extent the rollover is permitted under Sections 402(c) and 408A(e) of the Code. An Eligible Plan shall also mean,
effective after December 18, 2015, a SIMPLE IRA described in Section 408(p) of the Code to the extent the Eligible Distribution is made after the two-year period described in Section 72(t)(6) of the Code. 

 

	 	(iii)	“Eligible Recipient” means a Participant, a Former Participant, the surviving spouse of a deceased Participant or Former Participant or an alternate payee under a Qualified Domestic Relations Order who is
either the spouse or former spouse of a Participant or Former Participant 

 10.8    Distribution under
Qualified Domestic Relations Order. If the Administrator determines that the Plan has received a Qualified Domestic Relations Order with respect to a Participant’s Account, distributions shall be made in accordance with the
requirements of the Qualified Domestic Relations Order, notwithstanding that the Qualified Domestic Relations Order provides for payments to an alternate payee before the Participant reaches the “earliest retirement age” within the meaning
of Section 414(p)(4)(B) of the Code, and before any distribution other than a hardship distribution may be made to the Participant pursuant to the Plan. 

10.9    Hardship Distributions. The Administrator may instruct the Trustee to distribute to a Participant
who is experiencing hardship due to an immediate and heavy financial need the amount necessary to satisfy that need, but not more than the sum of (a) the credit balance of his or her Deferral Contributions Account as of December 31, 1988 and (b) the
aggregate amount of his or her Deferral Contributions made after December 31, 1988, as of the Valuation Date on which the distribution is made, adjusted as necessary to reflect contributions allocated and distributions made since the most recent
prior Valuation Date and further adjusted, if necessary, to reflect loans, distributions, including deemed distribution offsets, and repayments pursuant to the loan program in Section 14.2. No hardship distribution may be made that would impair
the collateral of the Trustee for a loan to a Participant. The amount of an immediate and heavy 

  
 - 36 - 

 
financial need may include any amounts necessary to pay any federal, state or local income taxes or penalties reasonably anticipated to result from the distribution. For purposes of this Section
10.9, a distribution will be considered to be made on account of an immediate and heavy financial need only if it is made on account of: 
  

	 	(i)	Costs directly related to the purchase of a dwelling unit to be used as a principal residence of the Participant (excluding mortgage payments); 

 

	 	(ii)	Payment of tuition and related educational fees for the next twelve months of post-secondary education for the Participant, his or her spouse, children, dependents or Beneficiary; 

 

	 	(iii)	Expenses for medical care described in Section 213(d) of the Code previously incurred by the Participant, his or her spouse, children, dependents and Beneficiary, or necessary for these persons to obtain such care;

  

	 	(iv)	Payments for funeral or burial expenses for the Participant’s deceased parent, spouse, child, dependent or Beneficiary; 

  

	 	(v)	Expenses to repair damage to the Participant’s principal residence that would qualify for a casualty loss deduction under Section 165 of the Code (determined without regard to whether the loss exceeds ten percent
of adjusted gross income); 

  

	 	(vi)	Payment necessary to prevent the eviction of the Participant from his or her principal residence or the foreclosure of a mortgage on the Participant’s principal residence; or 

 

	 	(vii)	Such additional circumstances as may be announced from time to time by the Secretary of the Treasury in rulings of general application pursuant to the Income Tax Regulations issued under Section 401(k) of the Code.

 A distribution will be considered necessary to satisfy an immediate and heavy financial need if: 

 

	 	(A)	The Participant who requests a distribution pursuant to this Section has obtained all other distributions and nontaxable loans, if any, available to him or her under all Tax-Qualified Retirement Plans maintained by the
Affiliated Companies; 

  

	 	(B)	The Participant is not permitted to make Deferral Contributions or contributions to any other plan(s) maintained by the Affiliated Companies for at least six months after receipt of the hardship distribution;

  
 - 37 - 

	 	(C)	In the period of six calendar months immediately following the distribution; and 

  

	 	(D)	The distribution is not in excess of the amount of the immediate and heavy financial need (including amounts necessary to pay any federal, state or local income taxes and penalties reasonably anticipated to result from
the distribution). 

 10.10    Distribution of Excess Deferral Amounts. Notwithstanding any
other provision of the Plan, Excess Deferral Amounts and income or loss allocable thereto (including all earnings, expenses and appreciation or depreciation in value, whether or not realized) shall be distributed no later than each April 15 to
Participants who claim Excess Deferral Amounts for the preceding calendar year. Any such distribution shall be made from the Deferral Contributions Account and shall include a pro rata portion of the Participant’s Roth Elective
Deferrals, if any. 
 “Excess Deferral Amount” means the amount of Deferral Contributions for a calendar year that the Participant
designates to the Plan pursuant to the following procedure. The Participant’s designation: shall be submitted to the Administrator no later than March 1; shall specify the Participant’s Excess Deferral Amount for the preceding
calendar year; and shall be accompanied by the Participant’s statement that if the Excess Deferral Amount is not distributed, it will when added to amounts deferred under other plans or arrangements described in Section 401(k), 408(k) or 403(b)
of the Code exceed the limit imposed on the Participant by Section 402(g) of the Code for the year in which the deferral occurred. In the event that any Participant’s Deferral Contributions for a Plan Year, without reference to any amount
deferred by the Participant under any other plan, exceed the limit imposed by Section 402(g) of the Code for the Plan Year in which the Deferral Contributions were made, the Participant will be deemed to have designated the amount of that excess as
an Excess Deferral Amount. 
 The income or loss allocable to an Excess Deferral Amount for the preceding calendar year shall be determined
by: 
 (a)    Multiplying the income or loss allocated to the Participant’s Deferral Contributions
Account for the preceding calendar year by a fraction, the numerator of which is the Excess Deferral Amount and the denominator of which is the balance of the Participant’s Deferral Contributions Account without regard to any income or loss
occurring during the preceding calendar year; or 
 (b)    Any other reasonable method that is actually
used by the Plan for allocating income and loss to Participants’ Accounts, provided that the method does not violate Section 401(a)(4) of the Code, and is used consistently for all Participants and for all corrective distributions with respect
to a given Plan Year. 
 Excess Deferral Amounts shall not be adjusted for income or loss up to the date of distribution but rather only
through the end of the preceding calendar year. 
 10.11    Distribution of Excess Contributions.
Notwithstanding any other provision of the Plan, Excess Contributions and income or loss allocable thereto (including all earnings, expenses 

  
 - 38 - 

 
and appreciation or depreciation in value, whether or not realized) shall be distributed no later than the last day of each Plan Year to Participants on whose behalf such Excess Contributions
were made for the preceding Plan Year. 
 The income or loss allocable to Excess Contributions allocated to each Participant is the sum of
income or loss allocated to the Participant’s Deferral Contributions Account for the Plan Year multiplied by a fraction, the numerator of which is the Excess Contributions for the year and the denominator of which is the balance of the
Participant’s Deferral Contributions Account without regard to any income or loss occurring during such Plan Year. 
 Excess
Contributions shall not be adjusted for income or loss up to the date of distribution (the “gap period”) but rather only through the end of the preceding calendar year. 

Amounts distributed under this Section shall not exceed a Participant’s Deferral Contributions. 

10.12    Distribution of Excess Aggregate Contributions. Notwithstanding any other provision of the Plan,
Excess Aggregate Contributions and income or loss allocable thereto (including all earnings, expenses and appreciation or depreciation in value, whether or not realized) shall be distributed no later than the last day of each Plan Year to the
Participants to whose accounts excess Company Contributions were allocated for the preceding Plan Year. 
 The income or loss allocable to
Excess Aggregate Contributions allocated to each Participant is the sum of income or loss allocated to the person’s Participant’s Company Contributions Account for a relevant period multiplied by a fraction, the numerator of which is
the Excess Aggregate Contributions in the Participant’s Account for the year and the denominator of which is the balance of the Participant’s Company Contributions Account without regard to income or loss occurring during such Plan Year.

 Excess Aggregate Contributions shall not be adjusted for income or loss up to the date of distribution (the “gap period”) but
rather only through the end of the preceding calendar year. 
 10.13    Withdrawals from Rollover and After-Tax
Accounts and of Certain Matching Contributions. Subject to such reasonable and nondiscriminatory rules as the Administrator may establish from time to time to facilitate administration of the Plan, a Participant or Beneficiary may, by
giving notice to the Administrator of his or her intention to withdraw, at any time and from time to time, withdraw all or any part of his or her Rollover Account, Roth Rollover Account or any after-tax Account that was transferred from the BBL Plan
or from the ING Americas Savings Plan and ESOP. A distribution of all or any part of a Rollover Account or Roth Rollover Account shall be made in accordance with the provisions of this Article 10. Any employer matching contribution
transferred from the ING Americas Savings Plan and ESOP may be withdrawn under this Section after two years have expired from the date of such contribution. The Administrator shall direct the Trustee to make the distribution requested by the
Participant or Beneficiary as promptly as practicable. 
 10.14    Distributions upon Plan Termination.
The balances of Participants’ Accounts, including Deferral Contributions and income attributable thereto, may be distributed to Participants or their Beneficiaries as soon as administratively feasible after the termination of the Plan, provided
that neither the Company nor an Affiliated Company maintains a successor plan. 

  
 - 39 - 

 10.15    Cessation of Interest. The interest in the Plan and
Trust of a Participant or Beneficiary shall cease upon the delivery to him or her of a lump sum distribution or the sum of all installments, as required by the Administrator in its notice. 

10.16    Missing Persons. If a person entitled to benefits under the Plan cannot be located after diligent
search by the Administrator or the Trustee and the whereabouts of such person continues to be unknown for a period of three years, the Administrator or Trustee may determine that such person has died, whereupon his or her benefits shall be
distributed to the Beneficiary determined in accordance with Article 8, or if no such Beneficiary can be determined or located after reasonable efforts, the Administrator may determine that such benefits are forfeited and the amount thereof shall be
allocated as provided in Section 5.2(c); provided, however, that such benefits shall be restored upon the filing of a claim by the Participant or Beneficiary within the time prescribed by applicable law or regulations. 

10.17    Mailing of Benefits. Whenever the Trustee is directed to make payment or delivery of benefits in
accordance with a notice of the Administrator, mailing a check in the appropriate amount to the person or persons entitled thereto at the address designated in such notice shall be adequate delivery by the Trustee for all purposes. 

10.18    Minors and Incompetents. In the event that any benefit hereunder becomes payable to a minor or to a
person under legal disability or to a person not judicially declared incompetent but who, by reason of illness or mental or physical disability, is, in the opinion of the Administrator, unable properly to administer such benefit, then the same shall
be paid out in such of the following ways as the Administrator deems best, and the Trustee, the Administrator, the Company and any Participating Company shall not incur any liability therefor: (a) directly to such person; (b) to the legally
appointed guardian or conservator of such person; (c) to some relative or friend for the care and support of such person; or (d) by the Administrator’s using such benefit directly for such person’s care and support. 

10.19    Beneficiary Rollover. All or a portion of the Account of a deceased Participant may, at the
election of the Beneficiary, be directly transferred to an individual retirement account maintained in the name of the Participant for the benefit of the Beneficiary, all in accordance with Section 402(c)(11) of the Code. 

ARTICLE 11 
 ADMINISTRATION OF THE
PLAN 
 11.1    Appointment of Administrator. The Company may appoint one or more individuals, firms,
corporations or other entities to be the Administrator of the Plan, and the Company may, at any time and from time to time, remove such person(s) as Administrator, with or without cause. If the Company determines that the Administrator shall be a
committee of individuals, it shall appoint such a committee (the “Committee”) to consist of two or more persons who may, but need not be, Employees, and who may be Trustees. A member of the Committee may be removed by the Company at any
time with or without cause. Vacancies in 

  
 - 40 - 

 
the Committee may be filled by the Company. The Administrator or a member of the Committee may resign at any time by filing notice thereof with the Company. Each member of the Committee shall
serve until such time as he or she dies, resigns, or is removed by the Company. In the absence of any action by the Company to appoint an Administrator as herein set forth, the Company shall be the Administrator of the Plan. 

11.2    Powers and Duties of Administrator; Administrator Not to Act in Discriminatory Manner. The
Administrator shall constitute the “named fiduciary” and the “administrator” with respect to the Plan as such terms are defined in ERISA, and in such capacities he or she or it shall have authority to control and manage the
operation and administration of the Plan. The Administrator shall have the powers and duties specified in the Plan and, not in limitation but in amplification of the foregoing, shall have discretionary authority to construe the Plan and the Trust
Agreement and to determine all questions and to make all necessary factual determinations with respect to all issues arising thereunder, including particular questions submitted by the Trustee on all matters necessary for it properly to discharge
its duties, powers and obligations. 
 The Administrator may employ such accountants, counsel, specialists and other persons as it deems
necessary or desirable in connection with the administration of this Plan. To the extent permitted by ERISA, the Administrator may delegate any of its fiduciary responsibilities or other duties or responsibilities to such persons as the
Administrator deems appropriate. 
 The Administrator may correct any defect, supply any omission, reconcile any inconsistency and adopt
such rules and procedures with respect to the administration of this Plan in such manner and to such extent as it may deem necessary and expedient to carry out the Plan. The rules and decisions of the Administrator made in good faith upon any matter
within the scope of its authority shall be final and binding upon all parties, but the Administrator at all times shall make similar decisions on similar questions involving similar circumstances, and the Administrator shall not act in such a manner
as to discriminate in favor of Highly Compensated Participants. 
 The Administrator and every person who handles assets of the Plan shall
be covered by a fidelity bond meeting the requirements of Section 412 of Title I of ERISA. 
 11.3    Notification of
Trustee. The Company shall from time to time notify the Trustee of the name of the Administrator (or names in the case of a Committee) and of changes thereof, and the Trustee may act in full reliance upon the last such notice received.

 11.4    Committee Procedures; Chairman and Secretary. In the event that the Company appoints a
Committee as Administrator, the Committee may adopt such bylaws and regulations as it deems desirable for the conduct of its affairs. Any act that the Plan or the Trust Agreement authorizes or requires the Administrator to do may be done by a
majority of the members of the Committee serving at the time. The action of the majority of the members of the Committee expressed either by a vote at a meeting or in writing without a meeting shall constitute the action of the Administrator and
shall have the same effect for all purposes as if assented to by all of the members of the Committee at the time in office. A member of the Committee who is a Participant or Former Participant under the Plan shall not vote on any question relating
exclusively to himself. 

  
 - 41 - 

 The Committee may from time to time elect one of its members as Chairman. The Administrator shall
appoint a Secretary to the Committee, who may be either a member of the Committee or a nonmember approved by the Company. The Chairman and Secretary shall hold their respective offices until their successors are elected, or until the officer in
question sooner dies, resigns, is removed from office or replaced by the action of the Administrator, or, in the case of a Chairman, becomes disqualified by ceasing to be a member of the Committee. A Chairman of the Committee shall have such powers
and duties as are commonly incident to such office, including without limitation, the powers and duties enumerated in any bylaws established by the Committee, the power and duty to preside at all meetings of the Committee, to prepare an agenda for
all such meetings (and for actions to be taken without a meeting) and such other powers and duties as the Committee may from time to time designate. The Secretary shall keep a record of all meetings of the Committee and actions taken by the
Committee without a meeting. 
 By vote of its members, the Committee may authorize any one or more of its members or the Secretary to
execute any document or documents on its behalf and to execute any instructions and notices of the Administrator, including instructions and notices to the Trustee pursuant to the Trust Agreement. Promptly after the meeting (or action without a
meeting) at which one or more persons are authorized to execute any such documents, instructions or notices to the Trustee, the members of the Committee shall furnish the Trustee with a certificate as to the designation of the person so authorized
by the Administrator. 
 11.5    Administrator to Keep Accurate Records. The Administrator shall keep
accurate records and minutes of its proceedings and actions with respect to the Plan. It shall also maintain, or cause to be maintained, accounts showing the operation and condition of the Trust Fund and shall keep, or cause to be kept, in
convenient form such data as may be necessary for the valuation of the assets and liabilities of the Plan. The Administrator shall prepare or cause to be prepared and distributed to Employees and other individuals or filed with the appropriate
government agencies, as the case may be, all necessary descriptions, reports, information and data required pursuant to the Code, ERISA and any other applicable laws. 

11.6    Reliance on Specialists. Neither any Company, its officers, directors or employees, the
Administrator nor the Trustee shall be responsible for any reports furnished by any specialist retained or employed by the Administrator but they shall be entitled to rely thereon as well as on certificates furnished by an accountant, and on all
opinions of counsel. Each Company, its officers, directors and employees, the Administrator and the Trustee shall be fully protected with respect to any action taken or suffered by them in good faith in reliance upon such specialist, accountant or
counsel, and all actions taken or suffered in such reliance shall be conclusive upon each of them and upon all Employees, Participants, Beneficiaries and any other persons interested hereunder and under the Trust Agreement. 

11.7    Compensation; Liability. The Administrator shall be entitled to reimbursement for its reasonable
expenses incurred hereunder. Individuals serving as Administrator (or as a member of a Committee designated as Administrator) who are also full-time Employees shall not be compensated for their services as Administrator, save as their compensation
as Employees may be such compensation. Other individuals, firms or corporations serving as Administrator shall be entitled to reasonable compensation for their services as such. The Company will 

  
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indemnify the Administrator (or any member of a Committee designated as Administrator) who is also an Employee against all liability occasioned by any act or omission to act, provided that the
Administrator (or the Committee and such member) act in good faith. The Company shall be entitled to defend or maintain either in its own name or in the name of the Administrator or any member thereof any suit or litigation arising hereunder with
respect to the Administrator or any member thereof, and may employ its own counsel for such purpose. Except as may be required by ERISA, no bond or other security shall be required of the Administrator for the faithful performance of its duties
hereunder, and no member of the Committee shall incur any liability except for his or her own willful misfeasance or default. 

11.8    Elections, Requests, and Designations. The Administrator may establish or change a standard form of
request for any election, request or designation that may be made by a Participant or Beneficiary under this Plan, and any such election, request or designation shall be valid only when made on such form (or such alternative form as is acceptable to
the Administrator) and filed with the Administrator or some other person or persons designated by the Administrator for that purpose. 

11.9    Claims Procedure. 

(a)    If a Participant or Beneficiary (a “Claimant”) asserts a right to any benefit under the
Plan that he or she has not received, he or she must file a claim for the benefit with the person or persons designated by the Administrator (which must be a person or persons other than the Administrator). If the claim is wholly or partially
denied, notice shall be provided to the Claimant within a reasonable period of time, but no more than ninety days of the receipt of the claim application, and the notice shall state: 

 

	 	(i)	The specific reasons for the denial of the claim; 

  

	 	(ii)	The specific references to pertinent provisions of the Plan on which the denial is based; 

  

	 	(iii)	A description of any additional material or information necessary to perfect the claim and an explanation of why such material or information is necessary; and 

 

	 	(iv)	An explanation of the Plan’s claims review procedure, including a statement of the Claimant’s right to bring a civil action under Section 502(a) of ERISA following an adverse benefit determination on review.

 (b)    A Claimant whose application for benefits is denied may request a full and fair
review of the decision denying the claim within sixty days after receipt of the notice of the denial. The Claimant: 
  

	 	(i)	May request a hearing by the Administrator upon written application to the Administrator; 

  
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	 	(ii)	Shall have reasonable access to, and copies of, upon request and free of charge, all documents, records and other information relevant to the Claimant’s claim; and 

 

	 	(iii)	May submit written comments, documents, records and other information relating to the claim. 

(c)    A decision on review shall take into account all comments, documents, records and other information
submitted by the Claimant relating to the claim, without regard to whether such information was submitted or considered in the initial benefit determination. The decision of the Administrator shall be made promptly and not later than sixty days
after the receipt by the Administrator of a request for review, unless special circumstances (such as the need to hold a hearing) require an extension of time for processing, in which case the Claimant will be so notified of the extension and the
reason for the extension, and a decision shall be rendered as soon as possible, and not later than 120 days after the receipt of the request for review. If an extension is required due to a failure by the Claimant to submit information necessary to
decide a claim, the time period for completing the review shall be tolled from the date on which notification of the extension is sent until the date on which the Claimant responds to the request for additional information. 

(d)    The decision shall be in writing and shall include specific reasons for the decision written in a
manner calculated to be understood by the Claimant and specific reference to the pertinent provisions of the Plan on which the decision is based. The decision shall also include a statement that the Claimant is entitled to receive, upon request and
free of charge, reasonable access to, and copies of, all documents, records and other information relevant to the Claimant’s claim, along with a statement of the Claimant’s right to bring a civil action under Section 502(a) of ERISA
following an adverse benefit determination on review.
 (e)    The Administrator shall have discretionary
authority to interpret and apply the provisions of the Plan with respect to, and to make any factual determination in connection with, any benefit claim. 

ARTICLE 12 
 TRUSTEE 

12.1    Trust Agreement. The Trust Agreement is incorporated herein by this reference. 

12.2    Investment of Trust Fund. The Trustee shall invest the assets of the Trust Fund in accordance with
the provisions of the Trust Agreement and this Section 12.2. 
 (a)    Pursuant to such rules as the
Administrator may establish, a Participant or Beneficiary may direct the Trustee to invest amounts contributed for his or her Account in any one or more investment media approved or announced from time to time by the Administrator as being available
under the Plan, including loans to Participants as provided pursuant to Section 14.2. The Administrator may, in its discretion, permit such elections to be in writing or by telephone with a representative or a voice response unit or through the
Internet or other electronic means. 

  
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 (b)    The Administrator shall from time to time establish
and announce reasonable rules and regulations concerning the number of investment media into which a Participant or Beneficiary may direct that portions of any single contribution be invested, the minimum dollar amount that may be invested in any
single medium, the intervals at which a Participant or Beneficiary may change his or her investment directions as to future contributions and the intervals at which a Participant or Beneficiary may change his or her directions as to the future
investment of amounts then credited to his or her Account. Nothing herein shall be construed to require the Trustee to carry out any direction that would result in a prohibited transaction under Section 406 of ERISA or Section 4975 of the Code or
would generate income taxable to the Plan, and the Trustee may decline to carry out any direction that could create a fiduciary liability for the Trustee that would not otherwise exist. 

(c)    Subject to the rules announced in accordance with subsection (b), each Participant’s or
Beneficiary’s investment directions shall be completed and transmitted to the Trustee before they are to become effective and shall thereafter control the investment of his or her Account until he or she submits a subsequent direction. The
Trustee shall, upon request, give a Participant or Beneficiary confirmation of his or her investment directions. Subject to the rules announced in accordance with subsection (b), each Participant or Beneficiary may give investment directions
effective as of each April 1, July 1, October 1, and January 1. 
 (d)    Amounts received by the Trustee
for a Participant’s or Beneficiary’s Account shall be invested as promptly as practicable after their receipt by the Trustee in the medium directed by the Participant or Beneficiary. Any distribution thereon that is received in cash shall
be applied as soon as practicable to the purchase of additional interests in the directed medium. Any distribution thereon that is received in any form of property other than additional shares or other evidences of interest in the directed medium
itself shall be converted to cash as soon as practicable, and reinvested in additional interests in the directed medium. Notwithstanding the preceding sentence, if for any reason it proves impracticable in the opinion of the Trustee to convert any
such increment promptly into cash, then the Trustee may in its sole discretion determine the method and time of sale, disposition, use, application or conversion of the same, provided that Accounts are credited with their proportionate interests
therein as prescribed in Article 6. 
 (e)    In the event that a Participant or Beneficiary fails to
direct the Trustee as to the investment of an amount to be credited to his or her Account, the Trustee shall invest that amount in accordance with a standing direction from the Participant or Beneficiary, or if there is no such standing direction,
the Administrator, in its sole discretion, shall direct the Trustee with respect to the manner of its investment until the Participant or Beneficiary provides proper direction. 

  
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 (f)    Neither the Administrator nor the Trustee shall have
no liability or responsibility for any loss or expense to any Participant’s or Beneficiary’s Account(s) resulting from any investment made in accordance with the directions of the Participant or Beneficiary. 

(g)    Any income, gain, loss or expense realized by a Participant’s or Beneficiary’s Account,
including, without limitation, any redemption fee or other expense imposed with respect to an investment medium, whether or not imposed by a fiduciary and any brokerage commissions, shall be allocated to his or her Account and shall not be shared by
or allocated to any other Participant’s or Beneficiary’s Account. The Plan may charge each Participant’s or Beneficiary’s Account with the reasonable expenses of carrying out the Participant’s or Beneficiary’s
directions. 
 (h)    The Administrator and Trustee may suspend the rights of Participants to direct the
investment of their Account as necessary to facilitate a change in the Plan’s recordkeeper. 

(i)    Company Stock shall be an investment medium under the Plan and this Section 12.2 shall apply to such
medium. The Administrator may establish rules and regulations concerning Company Stock held in Accounts, including rules and regulations relating to accounting for Company Stock and confidentiality, pass-through voting and information to be provided
to participants so as to comply with Section 404(c) of ERISA and regulations thereunder. 
 (j)    A
Participant exercising rights under this Section 12.2 shall be considered a “named fiduciary” for purposes of ERISA. 

12.3    Life Insurance and Annuity Contracts. To the extent that a Predecessor Plan permitted a Participant
to direct the trustee of the Predecessor Plan to invest his or her Account in life insurance and annuity contracts and where a Participant so directed the trustee of the Predecessor Plan, the Trustee shall maintain said investment in the Plan, but
(effective after December 31, 1996), a Participant may not direct the Trustee to invest his or her Account in life insurance and annuity contracts. 

12.4    Trustee’s Accounts. The assets of the Trust Fund shall be valued at their fair
market value annually by the Trustee as of the last day of each Plan Year, and such other Valuation Dates as may be designated by the Administrator, and the values reported to the Participating Companies and the Administrator, together with a
statement of receipts and disbursements for the preceding Plan Year and such other information regarding the Trust Fund as the Participating Companies may request. 

12.5    Trustee’s Records. The Trustee shall keep and maintain records under the
direction of the Administrator, which shall accurately disclose at all times the state of the Trust Fund. 

12.6    Trustee’s Liability. The Trustee shall not be responsible for the validity of the
Plan or Trust Agreement, nor for the adequacy of the Trust Fund to meet the obligations hereunder, but shall be accountable only for funds paid to it under the Trust Agreement. 

  
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 12.7    Trustee’s Compensation and Expenses.
The Trustee shall be entitled to reimbursement for its reasonable expenses incurred hereunder. An individual serving as Trustee who is also a full-time Employee of an Affiliated Company shall not be compensated for his or her services as Trustee,
save as his or her compensation as an Employee may be such compensation. Other individuals and any corporation or trust company serving as a Trustee shall be entitled to compensation for its services in such amount as the Company and such Trustee
may agree upon from time to time. Such reimbursement or compensation due a Trustee, if not paid by the Participating Companies, shall constitute a charge upon the Trust Fund. 

ARTICLE 13 
 AMENDMENT AND
TERMINATION 
 13.1    Right to Amend or Terminate. The Company reserves the right at any time and from
time to time to amend the Plan or the Trust, or terminate the Plan or the Trust, by execution of an appropriate instrument by a duly authorized officer of the Company, which authorization may be extended by ratification as well as by action in
advance. The Company shall deliver to the Trustee a copy of any such amendment or a notice of termination executed by an officer thereunto duly authorized. The foregoing notwithstanding, the Company shall have no power to amend or terminate the Plan
or the Trust in such manner as would: 
 (a)    Increase the duties or liabilities of the Trustee without
the written consent of the Trustee; 
 (b)    Cause or permit any of the Trust assets to be diverted to
purposes other than the exclusive benefit of the Participants or their Beneficiaries and defraying the reasonable expenses of administering the Plan and the Trust; 

(c)    Cause any reduction in the amount theretofore credited to any Participant or Beneficiary; or 

(d)    Cause or permit any portion of the Trust assets to revert to or become the property of any
Participating Company, except as provided in Section 1.2. 
 13.2    Permanence of Plan. The Company has
established the Plan with the bona fide intention and expectation that the Participating Companies will be able to make contributions indefinitely, but the Participating Companies are not and shall not be under any obligation or liability whatsoever
to maintain the Plan (or the Trust) for any given length of time and the Company may in its sole and absolute discretion terminate the Plan (or the Plan and Trust) or discontinue its contributions hereunder at any time without any liability
whatsoever for such termination or discontinuance. 
 13.3    Termination of Plan or Plan and Trust.
Unless the Plan and Trust be sooner terminated pursuant to subsection (a) or (b) below, the Plan and, if so directed by the Company, the Trust shall terminate upon delivery to the Trustee of a notice of termination executed on behalf of the Company
(or a Participating Company) specifying the date as of which the Plan (or the Plan and Trust) shall terminate. The preceding sentence notwithstanding, both the Plan and the Trust shall automatically terminate upon the happening of either of the
following events: 

  
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 (a)    Adjudication of the Company as bankrupt or a general
assignment by the Company to or for the benefit of creditors; or 
 (b)    Dissolution of the Company.

 In the event of the bankruptcy, liquidation or dissolution of the Company, the Plan shall be deemed terminated. 

13.4    Vesting on Termination or Partial Termination of Plan or Discontinuance of Contributions. The
Company shall notify the Trustee if the Participating Companies shall permanently discontinue contributions hereunder. Notwithstanding any other provisions of the Plan, if the Plan is terminated or if the Company shall permanently discontinue
contributions hereunder (irrespective of whether the Trust shall be terminated), the interests of all Participants in the Plan and Trust shall become fully vested and nonforfeitable as of the date of such termination or such discontinuance. Upon the
partial termination of the Plan with respect to a group of Participants, Former Participants or Beneficiaries, the interests of all such Participants, Former Participants or Beneficiaries in the Plan and Trust shall become fully vested and
nonforfeitable as of the date of such partial termination. 
 13.5    Successor to Business of Company.
Unless the Plan and Trust be sooner terminated, a successor to the business of the Company, by whatever form or manner resulting, may continue the Plan and Trust with respect to the successor entity by executing appropriate supplementary
instruments, and such successor shall thereupon succeed to all the rights, powers and duties of the Company hereunder. The employment of any Employee who has continued in the employ of such successor shall not be deemed to have been terminated or
severed for any purpose hereunder if any such supplemental instrument so provides. 
 13.6    Liquidation of
Trust. In the event of the termination of the Plan or the complete discontinuance of contributions by the Company, or in the event of the partial termination of the Plan with respect to a group of Participants, the Administrator shall
direct the Trustee to: 
 (a)    Reduce to cash such part or all of the Trust Fund as the Company may
deem appropriate; 
 (b)    Pay the liabilities, if any, of the Trust; 

(c)    Value the remaining assets of the Trust as of the date of termination, partial termination or
discontinuance; and 
 (d)    Allocate any previously unallocated assets and adjust the Account balances
as provided in Article 6. 
 In the event the Trust is also terminated, the Company shall also direct the Trustee to distribute the assets of the Trust in
cash or in kind or partly in cash and partly in kind in liquidation to and among the persons having an interest in the Trust in proportion to the amounts standing to the credit of their respective Accounts as of the termination date. If the Trust is
not terminated, the Company shall so notify the Trustee and the Trustee shall continue to administer the Trust Fund as provided in this Plan and the Trust Agreement. 

  
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 13.7    Merger or Consolidation of Plan. In the case of any
merger or consolidation of the Plan with, or transfer of assets or liabilities of the Plan to, any other plan, the value of the benefits to which each Participant or Beneficiary would become entitled if the resulting or transferee plan were
terminated immediately after such merger, consolidation or transfer must equal or exceed the value of the benefits to which such Participant or Beneficiary would have been entitled had the Plan been terminated immediately prior to such merger,
consolidation or transfer of assets. 
 ARTICLE 14 

SPENDTHRIFT PROVISION; LOANS 

14.1    Alienation Prohibited. The beneficial interest in the Trust of a Participant or Beneficiary shall
not be assignable or subject to attachment or receivership, nor shall it pass to any trustee in bankruptcy or be reached or applied by any legal process for the payment of any obligations of the Participant or Beneficiary; provided, however, that
the rule just stated shall not apply in the case of any Qualified Domestic Relations Order, nor to any loan pursuant to Section 14.2 nor to any offset of a Participant’s or Beneficiary’s benefits provided under the Plan against an amount
that such person is ordered or required to pay the Plan if: 
 (a)    The order or requirement to pay
arises: 
  

	 	(i)	Under a judgment of conviction for a crime involving the Plan; 

  

	 	(ii)	Under a civil judgment (including a consent order or decree) entered by a court in an action brought in connection with a violation (or alleged violation) of Part 4 of Subtitle B of Title I of ERISA; or

  

	 	(iii)	Pursuant to a settlement agreement between the Secretary of Labor and such person in connection with a violation (or alleged violation) of Part 4 of Subtitle B of Title I of ERISA by a fiduciary or any other person; and

 (b)    The judgment, order, decree or settlement agreement expressly provides for the
offset of all or part of the amount ordered or required to be paid to the Plan against the Participant’s or Beneficiary’s benefits provided under the Plan. 

14.2    Loans to Participants. Loans shall only be made to any Participant or Beneficiary who has a vested
Account balance and who is either actively employed or is an inactive Participant or Beneficiary who is a “party-in-interest” within the meaning of Section 3(14) of ERISA may apply for a loan. Upon application of a Participant, the
Administrator may, but shall in no case be required to, direct the Trustee to make a loan from the Trust, in an amount specified by the Administrator, to such Participant, subject to the following conditions. 

(a)    Maximum Principal Amount. The maximum principal balance at any time outstanding on a
loan originated, when added to the principal balance of any loan to the Participant then outstanding, shall not exceed the lesser of (i) $50,000, reduced by the excess, if any, of the highest outstanding principal balance of loans from the Plan and

  
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from all other qualified plans of the Affiliated Companies to the Participant during the period of one year ending on the day preceding the origination of the loan under consideration, over the
outstanding principal balance of such loans on the day preceding the origination of the loan under consideration or (ii) the greater of $10,000 or fifty percent of the Participant’s vested Account. 

(b)    Minimum Principal Amount. The minimum principal amount of any loan is $1,000. 

(c)    Duration. The repayment period of any loan shall be no less than six months and no
more than five years. Notwithstanding the foregoing, in the event a loan is approved for the purchase of the Participant’s principal residence, the five-year repayment requirement will be replaced with a ten-year repayment requirement. 

(d)    Promissory Note. Each loan shall be evidenced by such documentation as the
Administrator shall require. 
 (e)    Security. Each loan shall be secured by the
assignment of fifty percent of the Participant’s vested account balance. 
 (f)    Repayment
Method. A loan to a Participant shall be repaid by substantially level payroll deductions made in every pay period at least quarterly. A loan repayable by payroll deductions may provide for a change in its terms in the event that the
borrower ceases to be paid by a Participating Company. 
 (g)    Interest Rate. The loan
shall bear interest at the prime rate most recently reported by Thomason Reuters, plus two percent, or such other rate as determined by the Administrator. 

(h)    Plan Accounting. The distribution of the proceeds of a loan shall be charged solely
against the Account of the Participant, and all repayments of principal and interest shall be credited solely to the Participant’s Account. The unpaid principal balance of a loan shall be reflected as a receivable for the Participant’s
Account. The Participant must pay the administrative expenses incurred by the Trustee and the Administrator in connection with a loan, in the amount of $50 or such other amount as established by the Administrator, and any such expenses not paid
directly by the Participant may be charged against his or her Account. 
 (i)    Number of Loans
Outstanding. A Participant shall have no more than two loans outstanding at one time. 

(j)    Death of Borrower. The death of the borrower shall terminate the loan. The unpaid
principal and interest due and owing on the date of the borrower’s death shall be offset against the borrower’s Account. No payments shall be permitted after the borrower’s death. The tax consequences of the offset shall be reported
to the borrower’s estate and not to the beneficiary of the Account. 

  
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 (k)    Default. The Administrator shall
promptly notify the Trustee of any default in repayment of a loan. The Trustee shall foreclose on the security for a loan in default at the later of the date of the default or the first date on which Article 10 permits a distribution to be made to
the Participant. Foreclosure shall consist of the distribution to the borrower of his or her promissory note. The Administrator and the Trustee may take this step without advance notice to the borrower. 

(l)    Compliance with USERRA. Loan repayments will be suspended under the Plan as permitted
under Section 414(u)(4) of the Code.
 (m)    Discretion of Administrator. Subject to the
foregoing provisions of this Section 14.2, the Administrator shall from time to time establish the terms and conditions on which loans will be made. However, in making its determination with respect to eligibility for loans, the Administrator shall
adopt and follow uniform and nondiscriminatory rules so that loans are available to all Participants on a reasonably equivalent basis. The Administrator’s determination in all such matters shall be final and binding. 

ARTICLE 15 
 SPECIAL TAX
QUALIFICATION PROVISIONS 
 15.1    Affiliated Companies. For all purposes of the Plan except for Section
6.4, “Affiliated Companies” means the Company and all corporations, partnerships, trades or businesses (whether or not incorporated) that constitute a controlled group of corporations with the Company, a group of trades or businesses under
common control with the Company or an affiliated service group, within the meaning of Section 414(b), Section 414(c), Section 414(m) or Section 414(o) respectively, of the Code. For purposes of the limitation on contributions set forth in Section
6.4, “Affiliated Companies” means the Company and all corporations, partnerships, trades or businesses (whether or not incorporated) that constitute a controlled group of corporations with the Company or a group of trades or businesses
under common control with the Company, within the meaning of Section 414(b) or Section 414(c) of the Code, as modified by Section 414(o) and Section 415(h) of the Code, or that constitute an affiliated service group within the meaning of Section
414(m) of the Code. 
 In furtherance and not in limitation of the other provisions of the Plan, for each Plan Year in which a Participating
Company is one of the Affiliated Companies, all service of an Employee with any one or more of the Affiliated Companies shall be treated as employment by a Participating Company for purposes of determining the Employee’s Hours of Service,
eligibility to participate in the Plan, Years of Service, Years of Credited Service and limitations on contributions in Section 6.4. Service of an individual for an employer that becomes an Affiliated Company during his or her employment shall
be treated as employment by a Participating Company from and after the date on which such an employer becomes an Affiliated Company. The transfer of employment by an Employee to another Affiliated Company shall not be a Retirement or other severance
of employment for purposes of the Plan; provided, however, that contributions under the Plan relating to any such Employee shall be allocated to his or her Account only with respect to his or her Compensation from a Participating Company. 

  
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 An Affiliated Company may become a participating company in the Plan and Trust upon the execution
of a participation agreement, or such other evidence of adoption, by the Company and the Affiliated Company, in which case the terms and conditions of the Plan relating to contributions and benefits shall apply to such a participating company;
provided, however, that all powers reserved to the Company in Articles 11 and 12 and Section 13.1 of the Plan shall rest exclusively with the Company. 

15.2    Top-Heavy Plan Requirements. Notwithstanding any other provisions of the Plan, the following
provisions shall apply to any Plan Year for which the Plan is determined to be a “top-heavy plan” within the meaning of Section 416 of the Code. 

(a)    The Plan will be considered a top-heavy plan for the initial Plan Year if as of the last day of such
Plan Year, and for any subsequent Plan Year if as of the last day of the preceding Plan Year (the “Determination Date”) (i) the total credit balance of the Accounts of Participants who are “key employees” (as defined in Section
416(i)(1) of the Code) exceeds sixty percent of the total credit balance of the Accounts of all Participants (the “sixty percent test”) or (ii) the Plan is part of a “required aggregation group” (as hereinafter defined) that is
top-heavy. However, notwithstanding the results of the sixty percent test, the Plan shall not be considered a top-heavy plan for any Plan Year in which the Plan is part of any aggregation group (within the meaning of Section 416(g) of the Code) that
is not top-heavy. 
 (b)    An aggregation group is a group of Tax Qualified Retirement Plans maintained
by any Affiliated Company or Companies. A required aggregation group includes each such plan in which a key employee participates, and each other plan that enables any plan in which a key employee participates to meet the requirements of Section
401(a)(4) or Section 410 of the Code. A permissive aggregation group includes the required aggregation group plus any other plan or plans that, when considered with the required aggregation group, satisfy the requirements of Section 401(a)(4) and
Section 410 of the Code, and that the Administrator has designated as a permissive aggregation group. All plans in any aggregation group must have the same Determination Date. An aggregation group shall be considered top-heavy if, treating all of
the plans in the aggregation group as a single plan, the single plan would be top-heavy under the sixty percent test. 

(c)    For purposes of determining whether the Plan or any aggregation group is top-heavy under the sixty
percent test, the following rules shall apply: (i) the credit balance of the Accounts of Participants shall be increased by the aggregate distributions made with respect to any Participant during the five year period ending on the Determination
Date; (ii) there shall not be taken into account the Account balance of any Participant who on the Determination Date is not a key employee but who was a key employee in a prior Plan Year; and (iii) there shall not be taken into account the Account
balance of any individual who has not received within the five years preceding the Determination Date any compensation (other than benefits under the Plan) from any Affiliated Company that has adopted the Plan within the five years preceding the
Determination Date. 

  
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 (d)    Notwithstanding Section 6.2, the contributions of the
Participating Companies, if any, shall be allocated among the Accounts of Participants in a manner such that the Account (including the Participant’s account in all other qualified retirement plans maintained by Affiliated Companies) of each
Participant who is a “non-key employee” (as defined in Section 416(i)(2) of the Code) shall receive an amount equal to at least three percent of the Participant’s Section 415 Compensation for
such Plan Year (or, if less, the largest percentage of Section 415 Compensation provided on behalf of any Participant who is a key employee for that Plan Year) or five percent of the non-key employee’s
Section 415 Compensation for the Plan Year in the event the non-key employee is a participant in both a defined benefit plan and a defined contribution plan, and such minimum contribution shall be allocated to
the Accounts of each Participant for the year other than one who is no longer an Employee on the last day of the year regardless of his or her Hours of Service within the year. All Deferral Contributions shall be taken into account in satisfying the
provisions of this subsection (d). 
 (e)    The minimum benefit requirement of subsection (d) above
shall be reduced or offset, as determined by the Administrator in accordance with applicable regulations of the Treasury Department, to the extent contributions or benefits otherwise meeting the requirements of this Article 15 are accrued for a non-key employee under any one or more other qualified plans maintained by the Affiliated Companies. 

15.3    Modification of Top-Heavy Rules. 

(a)    Determination of top-heavy status. 

 

	 	(i)	Key employee. Key employee means any employee or former employee (including any deceased employee) who at any time during the Plan Year that includes the determination date was an officer of an Affiliated
Company having annual compensation greater than $170,000 as adjusted under section 416(i)(1) of the Code, a 5-percent owner of an Affiliated Company, or a 1-percent owner of An Affiliated Company having annual compensation of more than
$150,000. For this purpose, annual compensation means compensation within the meaning of Section 415(c)(3) of the Code. The determination of who is a key employee will be made in accordance with section 416(i)(1) of the Code and the applicable
regulations and other guidance of general applicability issued thereunder.

  

	 	(ii)	Determination of present values and amounts. This Section 15.3 shall apply for purposes of determining the present values of accrued benefits and the amounts of account balances of employees as of the
Determination Date.

  

	 	(iii)	 Distributions during year ending on the Determination Date. The present values of accrued benefits
and the amounts of account balances of an Employee as of the Determination Date shall be 

  
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increased by the distributions made with respect to the Employee under the Plan and any plan aggregated with the Plan under Section 416(g)(2) of the Code during the one-year period ending on the
Determination Date. The preceding sentence shall also apply to distributions under a terminated plan that, had it not been terminated, would have been aggregated with the Plan under Section 416(g)(2)(A)(i) of the Code. In the case of a distribution
made for a reason other than separation from service, death, or disability, this provision shall be applied by substituting “five-year period” for “one-year period.” 

 

	 	(iv)	Employees not performing services during year ending on the Determination Date. The accrued benefits and accounts for any individual who has not performed services for any Affiliated Company during the
one-year period ending on the Determination Date shall not be taken into account. 

(b)    Minimum benefits. 
  

	 	(i)	Matching contributions. Employer matching contributions shall be taken into account for purposes of satisfying the minimum contribution requirements of Section 416(c)(2) of the Code and the Plan. The
preceding sentence shall apply with respect to matching contributions under the Plan or, if the Plan provides that the minimum contribution requirement shall be met in another plan, such other plan. Employer matching contributions that are used to
satisfy the minimum contribution requirements shall be treated as matching contributions for purposes of the actual contribution percentage test and other requirements of Section 401(m) of the Code. 

15.4    Treatment of Persons Designated as Out-Bound Participants. In the event a Participant is transferred
to a non-U.S. Affiliated Company and is designated by the Administrator as an “Out-Bound Participant,” the following rules shall apply. 

(a)    All service of the Participant with the non-U.S. Affiliated Company shall be treated as service with
a Participating Company, compensation paid by and net earned income earned with the non-U.S. Affiliated Company shall be treated as Compensation, the Participant shall remain eligible to share in Company Contributions and to make Deferral
Contributions and Roth Elective Deferrals, and the non-U.S. Affiliated Company shall otherwise be treated as a “participating company” for purposes of the Plan for that Participant. 

(b)    The Administrator shall, on an annual basis, identify each Participant to which this Section 15.4
shall apply. The Administrator shall establish such reasonable and nondiscriminatory rules as it, in its sole discretion, determines to be appropriate in order to implement the provisions of this Section 15.4 such as, but not limited to,

  
 - 54 - 

 
methods of converting compensation paid in any non-U.S. currency to equivalent U.S. amounts; provided, however, that the effects of such methods shall not discriminate in favor of Highly
Compensated Participants. 
 15.5    Treatment of Persons Designated as In-bound Participants. In the
event an individual is transferred to the United States and is designated by the Administrator as an “In-Bound Participant,” the following rules shall apply. 

(a)    All service of the Participant with any non-U.S. Affiliated Company shall be treated as service with
a Participating Company, compensation paid and net earned income earned with a Participating Company shall be treated as Compensation, and the Participant shall be eligible to share in Company Contributions and to make Deferral Contributions and
Roth Elective Deferrals. 
 (b)    The Administrator shall, on an annual basis, identify each In-Bound
Participant to which this Section 15.5 shall apply. The Administrator shall establish such reasonable and nondiscriminatory rules as it, in its sole discretion, determines to be appropriate in order to implement the provisions of this Section 15.5;
provided, however, that the effects of such methods shall not discriminate in favor of Highly Compensated Participants. 
 ARTICLE 16 

MISCELLANEOUS 

16.1    Rights of Employees. The adoption and maintenance of the Plan and Trust shall not be deemed to be a
contract between any Participating Company and any Employee. Nothing herein contained shall be deemed to give any Employee the right to be retained in the employ of any Participating Company or to diminish the right of any Participating Company to
discharge any Employee at any time, nor shall it be deemed to give any Participating Company the right to require any Employee to remain in its employ or interfere with the Employee’s right to sever his or her employment at any time. 

16.2    Obligation of the Company. All benefits payable under the Plan shall be paid or provided for solely
from the Trust, and neither the Company, any Participating Company, nor the Trustee assumes any personal liability or responsibility therefor. 

16.3    Action by the Company. Whenever, under the terms of the Plan, a Participating Company is permitted
or required to do or perform any act or thing, it shall be done or performed by an officer thereunto duly authorized by the Participating Company. 

16.4    Construction. The provisions of the Plan shall be construed, administered and enforced according to
the laws of the United States of America insofar as they may be applicable, and otherwise according to the laws of the State of New York. The masculine gender shall include both sexes; the singular shall include the plural and the plural the
singular, unless the context otherwise requires. In any questions of interpretation or other matter of doubt, the Trustee, Administrator, the Company and any Participating Company may rely upon the legal opinion of counsel for the Company or any
other attorney at law designated by the Company. 

  
 - 55 - 

 16.5    Meaning of Spouse. The word “spouse” as used
in this Plan refers to an individual who is (or was in the case of a deceased Participant) recognized under federal law as the spouse of the Participant. 

16.6    Liability of Company. The only duty of the Company hereunder shall be to use reasonable care in the
selection of the Administrator and the Trustee. Subject to its agreement to indemnify the Administrator as provided in Section 11.7 and the Trustee if and to the extent provided in the Trust Agreement, neither the Company nor any person acting on
its behalf shall be liable for any act or omission on the part of the Trustee, or for any act performed or the failure to perform any act by any person with respect to the Plan or the Trust. 

16.7    Titles. The titles of the Articles and Sections hereof are included for convenience only and shall
not be construed as part of the Plan or in any respect affecting or modifying its provisions. Such words as “herein,” “hereinafter,” “hereof” and “hereunder” refer to this instrument as a whole and not merely
to the subdivision in which said words appear. 
 16.8    Counterparts. The Plan may be executed in any
number of counterparts and each fully executed counterpart shall be deemed an original. 

16.9    Expenses. All expenses incurred in establishing and operating the Plan, including, without limiting
the generality of the foregoing, legal fees, brokerage commissions, administrative expenses, Trustee’s expenses and the like, may be paid by the Participating Companies, but if not so paid shall be paid by the Trustee from the Trust Fund. 

ARTICLE 17 
 EFFECTIVE DATES 

The provisions of this restated and amended Plan are generally effective as of January 1, 2010, but any provision of this Plan that specifies
a different effective date shall be effective as of the specified date. Any event occurring before the effective date of the provision of this Plan addressing such events shall be governed by the relevant provision of the relevant Plan as in effect
on the happening of the event in question. 
 * * * * * * 

IN WITNESS WHEREOF, ING Financial Services LLC has caused this instrument, including Schedules A and B hereto, to be duly executed in its name
and behalf this          day of January, 2016. 
  

			
	ING FINANCIAL SERVICES LLC, on its behalf and on behalf of any Participating Companies
		
	By:	 	  

  
 - 56 - 

 SCHEDULE A 

FORMER PARTICIPANTS IN THE ING [U.S.] SECURITIES, 

FUTURES & OPTIONS, INC. PROFIT SHARING 401(k) PLAN AND THE BBL PLAN 

In accordance with Section 411(d)(6) of the Code and the regulations thereunder, a Participant or Beneficiary who was formerly a Participant
or the spouse of a Participant in the Securities Plan on December 31, 1996 or in the BBL Plan on December 31, 1995, shall be entitled to a distribution and shall be entitled to elect to receive a distribution of his or her or her Securities Plan
Benefit Account or BBL Plan Account in the following form in addition to any optional forms of benefit available under the Plan: 

(a)    Purchase from an insurance company of a nontransferable life annuity contract or joint life and last
survivor annuity contract and, in the case of a BBL Plan Account, a contingent annuity or a single life annuity contract with five, ten or fifteen years guaranteed. 

A Participant who elects to have his or her Securities Plan Benefit Account or BBL Plan Account distributed in the form of a
life annuity or joint and last survivor annuity, and who is married on the Annuity Starting Date, shall receive benefits in the form of a Qualified Joint and Survivor Annuity unless he or she and his or her spouse make a Qualified Election of
another form of benefit. 
  

	 	(i)	 Qualified Election means a waiver of a Qualified Joint and Survivor Annuity. Any such waiver shall not be
effective unless: (A) the Participant’s spouse consents in writing to the waiver; (B) the waiver designates a specific Beneficiary, including any class of beneficiaries or any contingent beneficiaries, that may not be changed without
spousal consent (unless the spouse’s consent expressly permits designations by the Participant without any further spousal consent); (C) the spouse’s consent acknowledges the effect of the waiver; and (D) the spouse’s consent is
witnessed by a Plan representative or notary public. Additionally, a Participant’s waiver of the Qualified Joint and Survivor Annuity shall not be effective unless the waiver designates a form of benefit payment that may not be changed without
spousal consent (unless the spouse’s consent expressly permits designations by the Participant without any further spousal consent). If it is established to the satisfaction of the Plan representative that there is no spouse or that the
spouse cannot be located, a waiver will be deemed a Qualified Election. Any consent by a spouse obtained under these provisions (and any establishment that the consent of a spouse may not be obtained) shall be effective only with respect to the
particular spouse involved. A consent that permits designations by the Participant without any requirement of further consent by the spouse must acknowledge that the spouse has the right to limit the consent to a specific Beneficiary and a specific

	 	
form of benefit where applicable, and that the spouse voluntarily elects to relinquish either or both of those rights. A revocation of a prior waiver may be made by a Participant without the
consent of the spouse at any time before the commencement of benefits. The number of revocations shall not be limited. No consent obtained under this provision shall be valid unless the Participant has received notice as provided in this Schedule A,
Section (a)(iv). 

  

	 	(ii)	Qualified Joint and Survivor Annuity means an immediate annuity for the life of a Participant, with a survivor annuity for the life of the spouse that is at least fifty percent (for example, sixty-six and
two-thirds percent, seventy-five percent, 100 percent, etc.) of the amount of the annuity that is payable during the joint lives of the Participant and the spouse, and which is the amount of benefit that can be purchased with the Securities Plan
Benefit Account. 

  

	 	(iii)	Annuity Starting Date means the first day of the first period for which an amount is paid as an annuity (or any other form). 

  

	 	(iv)	Notice Requirements. In the case of a Qualified Joint and Survivor Annuity, no less than thirty days and no more than ninety days before a Participant’s Annuity Starting Date the Administrator shall
provide to him or her a written explanation of (A) the terms and conditions of a Qualified Joint and Survivor Annuity, (B) the Participant’s right to make, and the effect of, an election to waive the Qualified Joint and Survivor Annuity form of
benefit, (C) the rights of the Participant’s spouse and (D) the right to make, and the effect of, a revocation of a previous election to waive the Qualified Joint and Survivor Annuity. 

(b)    A distribution to which Sections 401(a)(11) and 417 of the Code do not apply may commence less than
thirty days after the notice required under Income Tax Regulations Section 1.411(a)-11(c) is given, provided the Administrator informs the distributee that he or she has a right to a period of at least thirty days after receiving the notice to
consider whether or not to elect a distribution and, if so, what form of distribution, and the distributee thereafter affirmatively elects a distribution. 

(c)    A distribution to which Sections 401(a)(11) and 417 of the Code do apply may commence less than
thirty days after the notices required under Sections 402(f), 411(a)(11) and 417(a)(3) of the Code are given provided that: (i) the Administrator informs the distributee that he or she has a right to a period of at least thirty days after
receiving the notices to consider whether or not to elect a distribution, and if applicable, the form of distribution option; (ii) the distributee thereafter affirmatively elects a distribution; (iii) the distributee is permitted to revoke an
affirmative distribution election at any time prior to the expiration of the seven day period that begins on the day after the notices are provided to the distributee; and (iv) the distribution in fact does not commence before the expiration of such
period. 

  
 - 2 - 

 (d)    In any case in which a Participant’s consent to a
distribution is required, the failure to provide consent shall be treated as an election to defer distributions until such time as distributions are required pursuant to Section 10.2 of this Plan. 

(e)    All annuity contracts under this Plan shall be non-transferable when distributed. Furthermore, the
terms of any annuity contract purchased and distributed to a Participant or spouse shall comply with all of the requirements of this Plan. 

(f)    Subject to the spouse’s right of consent afforded under the Plan, the restrictions imposed by
this Schedule A shall not apply if a participant has, prior to January 1, 1984, made a written designation to have his or her retirement benefit paid in an alternative method acceptable under Section 401(a) of the Code as in effect prior to the
enactment of the Tax Equity and Fiscal Responsibility Act of 1982. 
 (g)    Unless otherwise elected as
provided below, a Participant who dies before the Annuity Starting Date and who has a surviving spouse shall have the Qualified Pre-Retirement Survivor Annuity (“QPSA”) paid to his or her surviving spouse. The Participant’s spouse may
direct that payment of the QPSA commence within a reasonable period after the Participant’s death. If the spouse does not so direct, payment of such benefit will commence at the time the Participant would have attained the later of his or her
Normal Retirement Age or age sixty-two. However, the spouse may elect a later commencement date. 
  

	 	(i)	Any election to waive the QPSA before the Participant’s death must be made by the Participant in writing during the election period and shall require the spouse’s irrevocable consent in the same manner
provided for in this Schedule A, Section (a)(i). Further, the spouse’s consent must acknowledge the specific non-spouse Beneficiary. Notwithstanding the foregoing, the non-spouse Beneficiary need not be acknowledged, provided the consent
of the spouse acknowledges that the spouse has the right to limit consent only to a specific Beneficiary and that the spouse voluntarily elects to relinquish such right. 

 

	 	(ii)	The election period to waive the QPSA shall begin on the first day of the Plan Year in which the Participant attains age thirty-five and end on the date of the Participant’s death. An earlier waiver (with spousal
consent) may be made provided a written explanation of the QPSA is given to the Participant and such waiver becomes invalid at the beginning of the Plan Year in which the Participant turns age thirty-five. In the event a vested participant severs
from employment prior to the beginning of the election period, the election period shall begin on the date of such severance. 

  

	 	(iii)	 With regard to the election, the Administrator shall provide each Participant within the applicable period, with
respect to such Participant (and consistent with Regulations), a written explanation 

  
 - 3 - 

	 	
of the QPSA containing comparable information to that required pursuant to Schedule A, Section (a)(iv). For the purposes of this provision, the term “applicable period” means, with
respect to a Participant, whichever of the following periods ends last: 

  

	 	(A)	The period beginning with the first day of the Plan Year in which the Participant attains age thirty-two and ending with the close of the Plan Year preceding the Plan Year in which the Participant attains age
thirty-five; 

  

	 	(B)	A reasonable period after the individual becomes a Participant. For this purpose, in the case of an individual who becomes a Participant after age thirty-two, the explanation must be provided by the end of the
three-year period beginning with the first day of the first Plan Year for which the individual is a Participant; 

  

	 	(C)	A reasonable period ending after the Plan no longer fully subsidizes the cost of the QPSA with respect to the Participant; 

  

	 	(D)	A reasonable period ending after Code Section 401(a)(11) of the Code applies to the Participant; or 

  

	 	(E)	A reasonable period after separation from service in the case of a Participant who separates before attaining age thirty-five. For this purpose, the Administrator must provide the explanation beginning one year before
the severance from employment and ending one year after severance. 

  

	 	(iv)	In the event there is an election to waive the QPSA, and for death benefits in excess of QPSA, such death benefits shall be paid to the Participant’s Beneficiary by either of the following methods, as elected by
the Participant (or if no election has been made prior to the Participant’s death by his or her Beneficiary): 

  

	 	(A)	One lump-sum payment in cash or in property; 

  

	 	(B)	Payment in monthly, quarterly, semi-annual or annual cash installments over a period to be determined by the Participant or his or her Beneficiary. After periodic installments commence, the Beneficiary shall have the
right to reduce the period over which such periodic installments shall be made, and the cash amount of such periodic installments shall be adjusted accordingly. 

  
 - 4 - 

	 	(C)	If death benefits in excess of the QPSA are to be paid to the surviving spouse, such benefits may be paid pursuant to (A) or (B) above, or used to purchase an annuity contract or annuity settlement option so as to
increase the payments made pursuant to the QPSA. 

  

	 	(v)	In the event the death benefit is payable in installments, then, upon the death of the Participant, the Administrator may direct that the death benefit be segregated and applied to the purchase of an annuity or invested
separately in a segregated account, and that the funds accumulated in the annuity segregated account be used for the payment of the installments. 

  
 - 5 - 

 SCHEDULE B 

MERGER WITH PROFIT-SHARING PLAN OF FURMAN SELZ LLC 

1.    Authorization of Transfer. Pre-Tax Contribution Accounts and Rollover Contribution Accounts maintained
in the Profit-Sharing Plan of Furman Selz LLC (the “Furman Selz Plan”) were merged into the Plan as of January 4, 1999. All Profit-Sharing Contribution Accounts of the Furman Selz Plan were merged into the Plan as of July 1,
1999. These mergers shall be treated as transfers for purposes of Section 4.6, and except as set forth in this Schedule B, the terms of the Plan shall supersede the terms of the Furman Selz Plan with respect to all events occurring after
January 4, 1999 with respect to Pre-Tax Contribution Accounts and Rollover Accounts and occurring after July 1, 1999 with respect to Profit-Sharing Contribution Accounts. 

2.    Furman Selz Accounts. The assets transferred shall be maintained in a Furman Selz Plan Pre-Tax
Contribution Account, the Furman Selz Plan Rollover Account and a Furman Selz Plan Profit-Sharing Contribution Account, as the case may be. Each such account shall be maintained on the books of the Plan for as long as the Administrator determines to
be appropriate. Each account will reflect the amount transferred to the Plan as well as any income, expenses, gains or losses attributable thereto and any withdrawals or distributions therefrom. 

3.    Vesting. The vested portion of a Participant’s Profit-Sharing Contribution Account shall be the
percentage shown in the vesting schedule set forth below (and not in the vesting schedule set forth in Section 9.2), as determined in accordance with the Years of Service and Years of Credited Service rules set forth in the Plan: 

 

					
	 Years of Service/Years

of Credited Service
	  	Vested Percentage	 
	 Less than 2
	  	 	0	% 
	 2
	  	 	20	% 
	 3
	  	 	40	% 
	 4
	  	 	60	% 
	 5
	  	 	80	% 
	 6
	  	 	100	% 

 4.    Retirement. In the case of a Participant employed by ING Baring Furman
Selz LLC prior to January 1, 1999, including an individual originally hired prior to January 1, 1999 who is rehired on or after January 1, 1999, the Normal Retirement Age shall be age sixty-five. 

5.    Distributions. The following provisions shall apply to any distribution from any Furman Selz Plan
Pre-Tax Contribution Account, Furman Selz Plan Profit-Sharing Contribution Account or Furman Selz Plan Rollover Account and to any distribution of assets transferred and any income, expenses, gains and losses attributable thereto and any withdrawals
and distributions therefrom. 

 A Participant or Beneficiary entitled to a distribution of assets transferred from the Furman
Selz Plan shall be entitled to elect to receive a distribution of assets transferred from the Furman Selz Plan in any of the following forms, in addition to any optional forms of benefit available under the Plan: 

(a)    Series of substantially equal annual payments over a period not exceeding the life expectancy of the
Participant or Beneficiary or (if the Participant is the initial recipient) the joint and last survivor life expectancy of the Participant and his or her Beneficiary (with a right in each case to elect as of any anniversary of the commencement of
such payments to receive as a single lump sum the remaining unpaid amount) and determined in each case as of the earlier of (i) the end of the Plan Year in which occurs the event entitling the Participant or Beneficiary to a distribution of benefits
or (ii) the date installments commence; or 
 (b)    Purchase from an insurance company of a
nontransferable life annuity contract or joint life and last survivor annuity contract; provided, however, that this option shall be available to a Beneficiary only if the Beneficiary is the deceased Participant’s spouse and only with respect
to the purchase of a single life annuity contract with fifty percent of the Furman Selz Account Balance (as defined below). 

(c)    A Participant who elects to have Retirement benefits distributed in the form of a life annuity or
joint life and last survivor annuity pursuant to this Schedule B, Section 5(b), and who is married on the Annuity Starting Date, shall receive benefits in the form of a Qualified Joint and Survivor Annuity unless he or she and his or her spouse make
a Qualified Election of another form of benefit. 
  

	 	(i)	 Qualified Election means a waiver of a Qualified Joint and Survivor Annuity. Any such waiver shall not be
effective unless: (A) the Participant’s spouse consents in writing to the waiver; (B) the waiver designates a specific Beneficiary, including any class of beneficiaries or any contingent beneficiaries, that may not be changed without
spousal consent (unless the spouse’s consent expressly permits designations by the Participant without any further spousal consent); (C) the spouse’s consent acknowledges the effect of the waiver; and (D) the spouse’s consent is
witnessed by a Plan representative or notary public. Additionally, a Participant’s waiver of the Qualified Joint and Survivor Annuity shall not be effective unless the waiver designates a form of benefit payment that may not be changed without
spousal consent (unless the spouse’s consent expressly permits designations by the Participant without any further spousal consent). If it is established to the satisfaction of the Plan representative that there is no spouse or that the
spouse cannot be located, a waiver will be deemed a Qualified Election. Any consent by a spouse obtained under these provisions (and any establishment that the consent of a spouse may not be obtained) shall be effective only with respect to the
particular spouse involved. A consent that permits 

  
 - 2 - 

	 	
designations by the Participant without any requirement of further consent by the spouse must acknowledge that the spouse has the right to limit the consent to a specific Beneficiary and a
specific form of benefit where applicable, and that the spouse voluntarily elects to relinquish either or both of those rights. A revocation of a prior waiver may be made by a Participant without the consent of the spouse at any time before the
commencement of benefits. The number of revocations shall not be limited. No consent obtained under this provision shall be valid unless the Participant has received notice as provided in this Schedule B, Section 5(c)(v). 

 

	 	(ii)	Qualified Joint and Survivor Annuity means an immediate annuity for the life of a Participant, with a survivor annuity for the life of the spouse which is fifty percent of the amount of the annuity which is
payable during the joint lives of the Participant and the spouse, and which is the amount of benefit that can be purchased with the Participant’s Furman Selz Account Balance. 

 

	 	(iii)	Annuity Starting Date means the first day of the first period for which an amount is paid as an annuity (or any other form). 

  

	 	(iv)	Furman Selz Account Balance means the aggregate value of the Participant’s Furman Selz Pre-Tax Contribution Account, Furman Selz Plan Profit-Sharing Contribution Account and Furman Selz Rollover Account
balances. 

  

	 	(v)	Notice Requirements. In the case of a Qualified Joint and Survivor Annuity, no less than thirty days and no more than ninety days before a Participant’s Annuity Starting Date the Administrator shall
provide to him or her a written explanation of (A) the terms and conditions of a Qualified Joint and Survivor Annuity, (B) the Participant’s right to make, and the effect of, an election to waive the Qualified Joint and Survivor Annuity form of
benefit, (C) the rights of the Participant’s spouse and (D) the right to make, and the effect of, a revocation of a previous election to waive the Qualified Joint and Survivor Annuity. 

(d)    A distribution to which Sections 401(a)(11) and 417 of the Code do not apply may commence less than
thirty days after the notice required under Income Tax Regulations Section 1.411(a)-11(c) is given, provided the Administrator informs the distributee that he or she has a right to a period of at least thirty days after receiving the notice to
consider whether or not to elect a distribution and, if so, what form of distribution, and the distributee thereafter affirmatively elects a distribution. 

(e)    A distribution to which Sections 401(a)(11) and 417 of the Code do apply may commence less than
thirty days after the notices required under Sections 402(f), 411(a)(11) and 417(a)(3) of the Code are given provided that: (i) the Administrator 

  
 - 3 - 

 
informs the distributee that he or she has a right to a period of at least thirty days after receiving the notices to consider whether or not to elect a distribution, and if applicable, the form
of distribution option; (ii) the distributee thereafter affirmatively elects a distribution; (iii) the distributee is permitted to revoke an affirmative distribution election at any time prior to the expiration of the seven day period that begins on
the day after the notices are provided to the distributee; and (iv) the distribution in fact does not commence before the expiration of such period. 

(f)    In any case in which a Participant’s consent to a distribution is required, the failure to
provide consent shall be treated as an election to defer distributions until such time as distributions are required pursuant to Section 10.2 of this Plan. 

The provisions of this Section 5 of Schedule B are intended to preserve for Participants and Beneficiaries entitled to distributions of Furman
Selz Plan assets all of the optional forms of benefit available to such Participants, and shall be construed and applied in a manner consistent with such intention. 

Effective October 1, 2003, distributions shall be available only in a lump sum and in substantially equal installments over five or ten years;
provided, however, that the above provisions of this Schedule B and all other provisions of this Plan relating thereto, shall remain in effect with respect to a Participant who reached his or her annuity starting date, or who commenced
distributions, prior to the date determined by the Administrator to be ninety days after the distribution of a summary plan description or summary of material modifications describing the change made by this paragraph. 

6.    Limitations on Rights. The provisions of this Schedule B shall apply only with respect to assets
transferred from the Furman Selz Plan, together with earnings thereon, and shall in no event be considered to give any person any legal or equitable right with respect to assets of the Plan other than those transferred from the Furman Selz Plan to
this Plan pursuant to this Schedule B. 

  
 - 4 - 

 ING FINANCIAL SERVICES LLC 401(K) SAVINGS PLAN 

 
  

FIRST AMENDMENT TO 2015 RESTATEMENT 
  

 
 ING Financial
Services LLC (the “Company”), having reserved in Section 13.1 the power to amend the ING Financial Services LLC 401(k) Savings Plan, as most recently amended and restated generally effective as of January 1, 2015 (the
“Plan”), hereby amends the Plan as set forth below, generally effective as of September 26, 2016, or such other date as the Administrator shall provide. 

*    *    *    *    * 

1. Section 2.4 of the Plan shall be amended by inserting the phrase “ and Voluntary Contributions” in the parenthetical so that
it reads “(including Deferral Contributions and Voluntary Contributions).” 

*    *    *    *    * 

2. The following Sections 2.60A and 2.60B shall be added to Article 2 of the Plan: 

2.60A “Voluntary Contribution” means contributions by a Participant for his or her Account pursuant to
Section 4.7. 
 2.60B “Voluntary Contributions Account” means an account maintained on the books of the
Plan for the purpose of recording Voluntary Contributions and any income, expenses, gains and losses attributable thereto and any refunds, withdrawals or distributions therefrom. 

*    *    *    *    * 

3. Section 3.6 of the Plan shall be amended by replacing the phrase “Deferral Contributions” with the phrase “Deferral
Contributions or Voluntary Contributions” in subsection (b) thereof 

*    *    *    *    * 

4. Section 3.7 of the Plan shall be amended by revising the final clause to read as follows: “provided, however, that any Deferral
Contributions and Voluntary Contributions shall be returned, together with the income or loss allocable thereto, to the person who made the contribution.” 

*    *    *    *    * 

5. Section 3.8 of the Plan shall be amended in its entirety as follows. 

 3.8 Erroneous Exclusion of Eligible Employee. If in any Plan Year an
eligible person is erroneously omitted from participation in the Plan, and if the eligible person so directs, the person shall be permitted to make-up Deferral Contributions and Voluntary Contributions that would have been made; provided, however,
that no Deferral Contributions or Voluntary Contributions will be permitted with respect to Compensation currently available; and provided, further, that no Deferral Contributions or Voluntary Contributions shall exceed the maximum amount that would
have been made on behalf of the eligible person in accordance with the limitations of Articles 4, 5 and 6 of the Plan. His or her Participating Company shall make a Company Contribution with respect to Deferral Contributions made in accordance with
this Section; provided, however, that the Company Contribution shall not exceed the maximum amount of Company Contribution that would have been made on behalf of the eligible person in accordance with the limitations of Articles 5 and 6 of the Plan.
The eligible person’s Account shall be credited with any missed income (as determined by the Administrator) on any Deferral Contribution or Voluntary Contribution, which may be derived from forfeitures available for reallocation. In lieu of the
above, the Company may, in its discretion and with the consent of the Administrator, provide for make-up Deferral Contributions, Voluntary Contributions and Company Contributions to the extent the eligible person would otherwise have been eligible
to make contributions and receive a Company Contribution pursuant to the terms of the Plan, subject to the limitations of Articles 4, 5 and 6 of the Plan. 

The amount necessary to satisfy the provisions of this Section 3.8, other than Deferral Contributions and Voluntary
Contributions, shall be derived from supplementary contributions of the Participating Companies pursuant to the last sentence of Section 5.1, to the extent the deficiency is not satisfied from forfeited amounts pursuant to the terms of
Section 6.8. 
 *    *    *    *    * 

6. Article 4 of the Plan shall be renamed “PARTICIPANT CONTRIBUTIONS.” 

*    *    *    *    * 

7. Article 4 of the Plan shall be amended by adding the following new Section 4.7 at the end thereof. 

4.7 Participants’ Voluntary Contributions. Subject to Section 6.3, each Employee who has become eligible to
participate in the Plan in accordance with Article 3 shall be entitled to elect that his or her Participating Company contribute to the Plan as a Voluntary Contribution on his or her behalf any whole percentage of his or her Compensation from one
percent to twenty percent, except that for a Non-Highly Compensated Employee such limit shall be 100 percent; provided, however that the Administrator may in its discretion announce alternative Voluntary Contribution limits from time to time. No
Participant shall be entitled to elect to have a Participating Company make a Voluntary Contribution for any Plan Year if the contribution would cause the Annual Addition to his or her Account to exceed the maximum specified in Section 6.4. A
Participant shall be 100 percent vested in his or her Voluntary Contributions at all times. 

  
 2 

 The Administrator shall provide rules similar to those in Section 4.2 and
applicable to Deferral Contributions to a Participant’s Voluntary Contributions; provided, however, that the Administrator shall also be authorized to refuse to accept some or all of a Participant’s Voluntary Contributions in order to
ensure that applicable limits are satisfied. 

*    *    *    *    * 

8. Section 5.1 of the Plan shall be amended by replacing the phrase “Deferral Contributions” with the phrase “Deferral
Contributions and Voluntary Contributions” in subsection (a) thereof. 

*    *    *    *    * 

9. Section 5.4 of the Plan shall be amended by adding the phrase “and Voluntary Contributions under Section 4.7” after the
phrase “Section 4.1” in subsection (a) thereof. 

*    *    *    *    * 

10. Section 6.1 of the Plan shall be amended as follows: 
  

	 	•	 	By correcting the phrase “Roth Elective Deferrals” with the phrase “Roth Elective Deferrals Account”; and 

  

	 	•	 	By adding the phrase “Voluntary Contributions Account,” after the phrase “if applicable,” each in the first sentence thereof. 

*    *    *    *    * 

11. Section 6.2 of the Plan shall be amended by renumbering subsection (b) to (c) and adding the following new subsection (b):

 (b) The Voluntary Contributions elected by each Participant shall be allocated to his or her Voluntary Contributions
Account, subject to Section 6.3; and 

*    *    *    *    * 

12. Section 6.3 of the Plan shall be amended in its entirety to read as follows. 

6.3 Nondiscrimination Requirements for Company Contributions. Notwithstanding Section 6.2, Voluntary Contributions
and Company Contributions for a Plan Year must satisfy at least one of the following tests: 
 (a) The Average Contribution
Percentage (as hereinafter defined) for the HCE Group does not exceed the Average Contribution Percentage for the NHCE Group for the preceding Plan Year times 1.25; or 

  
 3 

 (b) The Average Contribution Percentage for the HCE Group does not exceed the
Average Contribution Percentage for the NHCE Group for the preceding Plan Year times 2.0, and the Average Contribution Percentage for the HCE Group does not exceed the Average Contribution Percentage for the NHCE Group for the preceding Plan Year by
more than two percentage points. 
 If the Company makes an election pursuant to Section 401(m)(3) of the Code, the term
“current Plan Year,” when used in this Section 6.3, shall be substituted for the term “preceding Plan Year.” 

The Average Contribution Percentage for a specified group of Participants for a Plan Year shall be the average (expressed as a
percentage) of the ratios (expressed as percentages) of (i) the Voluntary Contributions and Company Contributions allocable to the Account of each such Participant for the Plan Year, excluding Voluntary Contributions or Company Contributions
returned or distributed to a Participant pursuant to Section 6.4 to reduce any Excess Amount, to (ii) the Participant’s Compensation (within the meaning of Section 414(s) of the Code) for the Plan Year. In calculating such
ratios: (A) contributions described in Section 401(m) of the Code and allocable to the Account of a Highly Compensated Employee who is eligible to have such contributions allocated to his or her account under two or more plans described in
Section 401(a) of the Code that are maintained by any Affiliated Companies shall be considered to have been made under a single plan; and (B) the rules set forth in Income Tax Regulations Sections 1.401(m)-1 and 1.401(m)-2 shall apply.

 For purposes of this Section 6.3, the term “Participant” includes any Employee who was eligible for all or
part of the Plan Year to make Voluntary Contributions or to receive Company Contributions or who would have been eligible to make or receive such contributions, but for a suspension pursuant to Section 10.9 or the limitation contained in
Section 6.4. The Average Contribution Percentage for any Participant who makes no Voluntary Contributions and receives no Company Contributions shall be zero. Voluntary Contributions and Company Contributions shall be taken into account if they
are paid to the Trust during the Plan Year or paid to an agent of the Plan and transmitted to the Trust within a reasonable time after the end of the Plan Year. 

A Company Contribution that is distributed to a Participant pursuant to Section 6.4 because it constitutes an Excess
Amount shall not be taken into account in determining the Average Contribution Percentage. 
 If the Average Contribution
Percentage for the HCE Group exceeds the percentage permitted under this Section 6.3, the amount of Voluntary Contributions and Company Contributions will be reduced in the following 

  
 4 

 
manner. The reduction in Voluntary Contributions and Company Contributions shall be effected by decreasing the amount of total Voluntary Contributions and Company Contributions of the HCE with
the highest dollar amount of Voluntary Contributions and Company Contributions until such HCE’s total Voluntary Contributions and Company Contributions equal the dollar amount of the Voluntary Contributions and Company Contributions of the HCE
with the next highest dollar amount thereof; provided however, that if a lesser reduction would suffice to permit the Average Contribution Percentage for the HCE Group to satisfy the limitation of this Section 6.3, the reduction shall be in
such lesser amount. If the total amount of reductions pursuant to the preceding sentence hereof is less than the amount necessary to cause the Average Contribution Percentage to satisfy such limitation, then the step described in the preceding
sentence shall be repeated. The dollar amount by which an HCE’s Voluntary Contributions and Company Contributions are reduced pursuant to this paragraph (“Excess Aggregate Contributions”) shall be distributed in accordance with
Section 10.12. 
 For purposes of this Section 6.3 only, “Company Contributions” means only Company
Contributions made pursuant to Sections 5.2(a) and 5.2(b). 

*    *    *    *    * 

13. Section 6.4(c) of the Plan shall be amended by renumbering clauses (i) and (ii) to (iii) and (iv) and by adding
the following new clauses (i) and (ii): 
 (i) Any Voluntary Contributions by the Participant (together with gains
attributable to the Voluntary Contributions), to the extent that the return thereof would reduce the Excess Amount, shall be returned to the Participant; 

(ii) Any unmatched Deferral Contributions by the Participant (together with gains attributable to the Company Deferral
Contributions) to the extent that the return thereof would reduce the Excess Amount, shall be returned to the Participant; 

*    *    *    *    * 

14. Section 6.6(c) of the Plan shall be amended by replacing the phrase “with any Deferral Contributions” with the phrase
“with any Deferral Contributions, by crediting the Voluntary Contributions Account with any Voluntary Contributions.” 

*    *    *    *    * 

15. Section 9.2 of the Plan shall be amended by replacing the phrase “Deferral Contributions Account” with the phrase
“Deferral Contributions Account, Voluntary Contributions Account” in subsection (a) thereof. 

*    *    *    *    * 

  
 5 

 16. Section 10.9 of the Plan shall be amended by replacing the second paragraph thereof in
its entirety as follows. 
 A distribution will be considered necessary to satisfy an immediate and heavy financial need if:

  

	 	(A)	The Participant who requests a distribution pursuant to this Section has obtained all other distributions and nontaxable loans, if any, available to him or her under all Tax-Qualified Retirement Plans maintained by the
Affiliated Companies; 

  

	 	(B)	The Participant is not permitted to make Deferral Contributions, Voluntary Contributions or contributions to any other plan(s) maintained by the Affiliated Companies for at least six months after receipt of the hardship
distribution; and 

  

	 	(C)	The distribution is not in excess of the amount of the immediate and heavy financial need (including amounts necessary to pay any federal, state or local income taxes and penalties reasonably anticipated to result from
the distribution). 

 *    *    *    *    *

 17. Section 10.12 of the Plan shall be amended in its entirety as follows. 

10.12 Forfeiture or Distribution of Excess Aggregate Contributions. Notwithstanding any other provision of the Plan,
Excess Aggregate Contributions and income or loss allocable thereto (including all earnings, expenses and appreciation or depreciation in value, whether or not realized) shall be forfeited, if otherwise forfeitable under the terms of the Plan, or if
not forfeitable, distributed no later than the last day of each Plan Year to the Participants to whose accounts the excess Voluntary Contributions and Company Contributions were allocated for the preceding Plan Year. Such distribution shall first be
made from Voluntary Contributions allocated in the preceding year to a Participant, to the extent thereof. (Amounts forfeited by Highly Compensated Employees under this Section 10.12 shall be treated as Annual Additions and shall be treated in
the same manner as other forfeitures of Company Contributions.) 
 The income or loss allocable to Excess Aggregate
Contributions allocated to each Participant is the sum of income or loss allocated to the person’s Participant’s Voluntary Contributions Account and Participant’s Company Contributions Account, as applicable, for a relevant period
multiplied by a fraction, the numerator of which is the Excess Aggregate Contributions in the Participant’s Account for the year and the denominator of which is the balance of such Account without regard to income or loss occurring during such
Plan Year. 

  
 6 

 Excess Aggregate Contributions shall not be adjusted for income or loss up to the
date of distribution (the “gap period”) but rather only through the end of the preceding calendar year. 

*    *    *    *    * 

18. Section 10.13 of the Plan shall be amended by replacing the phrase “Roth Rollover Account” with the phrase “Roth
Rollover Account, Voluntary Contributions Account” in the first sentence thereof. 

*    *    *    *    * 

19. Article 10 shall be amended by adding at the end thereof the following new Section 10.20. 

10.20 In-Plan Roth Rollover. A Participant or spousal Beneficiary may elect to have any portion of his or her vested
Account otherwise distributable under the terms of the Plan that is not part of his or her Roth Elective Deferrals Account or Roth Rollover Account and that meets the definition of an Eligible Distribution to be considered “designated Roth
contributions” for purposes of the Plan. Any assets converted in such a way shall be separately accounted for and shall remain subject to the distribution constraints found in Article 10 as applicable prior to the conversion. Such assets shall
also retain any distribution rights, such as those found in Article 10, applicable prior to the conversion. 
 The
Administrator may also provide, if permitted by applicable law, to establish limitations relating to the timing of a conversion, the frequency of conversions, the Accounts with respect to which a conversion election may be made and whether a
Participant may only convert Accounts in which he or she is fully vested. 

*    *    *    *    * 

20. Section 15.4 of the Plan shall be amended by replacing the phrase “Deferral Contributions” with the phrase “Deferral
Contributions, Voluntary Contributions” in subsection (a) thereof. 

*    *    *    *    * 

21. Section 15.5 of the Plan shall be amended by replacing the phrase “Deferral Contributions” with the phrase “Deferral
Contributions, Voluntary Contributions” in subsection (a) thereof. 

*    *    *    *    * 

22. Except as hereinabove specifically amended, all provisions of the Plan shall continue in full force and effect; provided, however, that
the Company hereby reserves the power from time to time to further amend the Plan. 

  
 7 

*    *    *    *    * 

IN WITNESS WHEREOF, the Company has caused this First Amendment to 2015 Restatement to be executed in its name and on its behalf this
            day of October, 2016. 
  

			
	ING FINANCIAL SERVICES LLC
		
	By:	 	  

	Name:	 	
	Title:	 	

  
 8Exhibit 10.1

 

HEMISPHERX BIOPHARMA, INC.

 

SPECIALTY DISTRIBUTOR PURCHASE AND SERVICE
AGREEMENT

 

This Specialty Distributor Purchase and
Service Agreement (the "Agreement") is made as of August 15, 2011 (the "Effective Date") by and between Hemispherx
Biopharma, Inc., (“Hemispherx”) and Bio Ridge Pharma, LLC., 100 Campus Drive Suite 102 Florham Park, NJ 07932 (“BRP”).

 

RECITALS

 

WHEREAS, Hemispherx, is engaged in the
manufacture, marketing and/or distribution of ALFERON N Injection®, an injectable formulation of Natural Alpha Interferon (hereinafter
referred to alternatively as “Product”.

 

WHEREAS, BRP is a licensed specialty distributor
in the United States and its territories (the "Territory") and is willing to purchase and resell Product in accordance
with the terms and conditions of this Agreement; and

 

WHEREAS, BRP desires to become the exclusive,
authorized distributor of Product and provide ancillary services related to the distribution of Product, as defined and provided
herein, and Hemispherx is willing to appoint BRP as the exclusive distributor of Product and purchase such ancillary services related
to the distribution of Product, in accordance with the terms and conditions of this Agreement.

 

NOW THEREFORE, in consideration of the
premises and mutual promises set forth herein, the parties agree as follows:

 

		1.0	Appointment as the Authorized Distributor and Product Purchases

 

1.1        Appointment
as an Authorized Distributor. Subject to the terms and conditions of this Agreement, Hemispherx hereby appoints BRP as a distributor
of Product solely for resale in the Territory. As a distributor of Product, BRP will distribute Product in accordance with the
terms of this Agreement.

 

1.2        Direct
Purchase from Hemispherx. BRP agrees that it will purchase Product exclusively from Hemispherx. BRP shall not source, purchase,
trade, exchange or otherwise obtain Product from any entity other than Hemispherx.

 

1.3        
Price. Hemispherx agrees to sell to BRP the Product at the price set forth in Exhibit A attached hereto (the "Purchase
Price"). Hemispherx will notify BRP of price changes within seven (7) days notice to allow time to update BRP system files.

 

1.3        Payment.
Payments for Product purchases shall be made to Hemispherx in United States dollars via Electronic Funds Transfer (EFT) according
to the terms in Exhibit A. Dates for eligibility for prompt pay discounts set forth in Exhibit A are firm and any payments
received from BRP after the date for eligibility of the prompt pay discount shall be for payment in full of the outstanding invoice.
If that day falls on a Saturday, Sunday or Bank Holiday, payment will be due on the next business day.

 

    1

     

    

 

1.4        Ordering
Procedures. All purchases of Product shall be made via a purchase order submitted to Hemispherx via Electronic Data Interchange
(EDI). In the event EDI is unavailable at a given time, BRP may submit a purchase order to Hemispherx using an alternative method:
(i) via fax using the Hemispherx Purchase Order Form; or (ii) by calling Hemispherx Customer Service at. For tracking purposes,
BRP agrees to use the Customer Identification Number assigned to it on all purchase orders.

 

1.5        Purchase
Orders Subject to Hemispherx Review. Each purchase order by BRP is subject to review and acceptance by Hemispherx. Hemispherx
may hold orders or reduce order quantities in its sole discretion for any of the following reasons:

 

1.5.1        Product
is on backorder. A backorder for Product shall remain active for sixty (60) days. If Product becomes available within the sixty
(60) day limit, the Product will be shipped at the price in effect on the date the order was received and accepted. If the Product
remains on backorder for more than sixty (60) days, the backordered quantity will be canceled on the sixtieth (60) day and BRP
will be notified. Cancelled backorders must be re-ordered by BRP at the price in effect on the date of subsequent order. Notwithstanding
the above, if BRP re-orders product within three (3) business days following cancellation of the backorder, the order will be re-entered
at the price in effect on the day of the original product purchase order.

 

1.5.2        Product
is in short supply or is expected to enter a period of short supply. Some or all of the purchase order will be placed on hold
and allocation of the Product in short supply or expected to enter a period of short supply shall be made in the sole discretion
of Hemispherx.

 

1.5.3        BRP’s
credit limit is exceeded. In the event BRP's credit limit with Hemispherx is exceeded, BRP may reduce the purchase order or
submit a formal request to Hemispherx to increase BRP's credit limit. Credit limits are established in the sole discretion of Hemispherx
and its Credit and Collections Department.

 

1.6        Shipment/Risk
of Loss. Shipments by Hemispherx to BRP will be made within five (5) business days after receipt and acceptance of a purchase
order. Product shall be shipped FOB destination, freight prepaid. Title and risk of loss pass to BRP upon BRP’s acceptance
of delivery as demonstrated by written signature of BRP’s representative. Hemispherx shall pay all standard charges for freight,
insurance, fees, and all other packing and shipping charges related to delivery of Product to BRP, provided however, if BRP requests
expedited shipment, special routing or special handling of a shipment which results in a higher transportation cost than would
be incurred in a delivery but for such request(s), the extra cost incurred by Hemispherx will be added to BRP’s invoice.
Hemispherx shall not be liable for any costs (including, without limitation, the replacement cost) of any Product shipped or alleged
to have been shipped by BRP to a customer in the event customer does not receive said shipment.

 

    2

     

    

 

1.7        Inspection/Defect/Return
of Product. BRP shall promptly inspect all shipments of Product delivered to BRP and report any damage, defect, loss in transit,
or other shipping errors to Hemispherx Customer Service () within five (5) business days of receipt by BRP. Hemispherx will, in
its sole discretion, issue either a credit or replacement for any Product which is damaged or defective if the damage or defect
existed prior to delivery to BRP and BRP has not violated any applicable requirements regarding storage and handling. Hemispherx
may ask for return of the damaged or defective Product or direct that such Product be destroyed. Hemispherx agrees to reimburse
BRP for all standard shipping costs related to such returns or destruction in the form of a credit to BRP’s account. Hemispherx
will not reimburse BRP for any other expenses associated with a damaged or defective Product.

 

1.8        Recall.
BRP agrees to administer recalls, warning letters, quarantines or withdrawals in accordance with Hemispherx instructions. Hemispherx
agrees to reimburse BRP for all direct costs related to the foregoing which are pre-approved by Hemispherx in writing. With regard
to recalls, Hemispherx endeavors to comply with all HDMA guidelines.

 

1.9        Returned
Goods. BRP agrees to comply with Hemispherx’s Return Goods Policy (attached hereto as Exhibit B) which shall be
applicable to all purchases of Product hereunder.

 

1.10         Shipping,
Handling and Storage. BRP agrees that it will comply with all rules and regulations of every governmental authority having
jurisdiction over the shipping, handling, storage, distribution, and dispensing of Product and that it will conform to all labeled
specifications concerning its shipping, handling and storage. BRP represents and warrants that all facilities to which Product
will be shipped are licensed to handle such product in accordance with all applicable state and federal requirements. BRP shall
not repackage, obscure or otherwise alter the original container of the Product. BRP will submit written documentation of state
licensing to Hemispherx promptly following execution of this Agreement. 

 

		2.0	BRP Service Requirements

 

2.1        Resale
in the Territory/Resale Efforts. BRP agrees to use reasonable efforts to sell and promote the Product in the Territory, as
defined in Exhibit D, and will not take any action inconsistent with such obligation.

 

2.2        Provide
Data and Information. Hemispherx requires certain data and information to verify Product inventories and BRP’s timely
performance of services and for purposes of evaluating Hemispherx’s sales force activity and productivity. BRP agrees to
supply daily (prior to 6 pm EST) EDI 852 inventory reports and weekly (prior to 6 pm EST each Monday) EDI 867 reports. The specifications
for each of these reports are included in Exhibit C. Hemispherx agrees to cooperate with BRP with respect to BRP's reporting
obligations as reasonably requested by BRP to meet its obligations under this Section 2.2. In the event BRP, due to pre-existing
agreement with its customer, is unable to provide any of the data required by this Section 2.2, BRP will so notify Hemispherx and
identify the customer whose data BRP cannot provide.

 

2.3        Adverse
Experiences Reports. BRP agrees to provide written reports of adverse events reported to it. If BRP learns, or is advised of
any serious and unexpected side effects, as defined in FDA regulations (21CFR314.80), BRP is to immediately notify the Hemispherx
Drug Safety Department at within twenty-four (24) hours of receiving such of learning of such adverse event.

 

    3

     

    

  

2.4        Lapse
in Licensure. BRP shall notify Hemispherx within ten (10) business days of its termination, suspension, revocation, forfeiture
or non-renewal of any license required for BRP to comply with its obligations under this Agreement.

 

2.5        Contract
Administration. BRP shall administer Hemispherx contracts with BRP’s customers in accordance with the following requirements:

 

Recognize and administer contracts
(including amendments to same) between Hemispherx and customers of BRP within two (2) days of receipt of notice from Hemispherx.
Contracts may be direct with such customers, or indirect through Participating Pharmacies under the Armada Health Care Group Purchasing
Organization Agreement in effect between Armada Health Care and Hemispherx (“GPO Agreement”). Participating Pharmacies
are defined as those ARMADA member facilities that fall within the approved Class of Trade as defined in Exhibit B of the GPO Agreement,
have agreed to the terms as detailed in Exhibit A of the GPO Agreement, and that have been qualified by Armada and ultimately approved
by Hemispherx. BRP also agrees, upon notice from Hemispherx, to recognize and administer special pricing offers (“blanket
offers”) made to, and accepted by, customers of BRP within particular classes of trade even if there is no formal written
agreement between Hemispherx and such customer. The requirements of the preceding sentence shall apply regardless of whether or
not the customer is a member of a GPO and regardless of whether or not Hemispherx has, or does not have, an agreement covering
such pricing offer with the customer’s GPO. Nothing in this section will limit the distribution of Product by BRP to any
entity (doctor, clinic, pharmacy, etc) that may want to purchase Product at the then current WAC price. These entities may be identified
by Hemispherx, BRP or may include those entities that call either Hemispherx or BRP to source product.

 

2.6        GPO
Member Lists. BRP shall provide Hemispherx with a membership list updated quarterly containing the following information:

 

		-	Full legal name of member organization

		-	Address

		-	Number of Covered Lives

		-	Formulary Type

		-	Start Date and Termination Date

		-	DEA#

		-	HIN ID#

 

2.7        Monitor
Buying Patterns. Monitor buying patterns of its customers to help identify and prevent to the best of its ability speculative
buying patterns or buying patterns from customers that are greater than 15% above normal and customary monthly demand, and limit
purchases when appropriate.

 

2.8        Notify
of Anticipated Increases in Buying. To the extent such information is otherwise publicly available, provide no less than four
(4) weeks advance notice to Hemispherx in the event it anticipates any event which will cause a change in excess of 20% in BRP’s
ordering pattern (e.g., acquisition or loss of a significant customer).

 

    4

     

    

 

2.9        No
diversion of Product. BRP will not divert Product or knowingly purchase and resell Diverted Product. Diverted Product shall
include (i) Product that has been manufactured by Hemispherx but is expired, defective, or out of specification and diverted from
planned destruction, (ii) Product that has been stolen, (iii) Product packaged in other than a standard sized or unit of measure
currently offered by Hemispherx’s United States Business Unit and clearly so indicated on the packaging, (iv) Product sold
at a discount to a specific channel of distribution (i.e., managed care, GPO member, 340B/PHS covered entity, etc.) that is resold
outside the authorized channel of distribution, and (v) Product originally intended for sale in any country other than the United
States.

 

2.10         Subcontractors.
Notwithstanding anything herein to the contrary, BRP may enter into a Drug Distribution Agreement between BRP and Smith Medical
Partners, LLC, (“Smith Medical”) or another third party subcontractor, to perform certain services set forth in this
Agreement with respect to Product. BRP agrees that it remains responsible to Hemispherx for the performance of all such services
as required by the terms and conditions set forth in this Agreement, including but not limited to the Representations and Warranties
set forth in Section 6.0. 

 

		3.0	Service Fees. In exchange for services provided as specified in this Agreement, specifically
section 2.0 and Exhibit D, Hemispherx agrees to pay BRP service fees depicted below (the "Service Fee"). The Service
Fee shall be calculated and credited against BRP's account quarterly by Hemispherx within sixty (60) days. Quarterly payments will
are based on actual purchases total purchases made by BRP from Hemispherx as defined in Section 3.2 below.

 

3.1        Service
Fee Schedule: Storage and Call Center fees related to Products are to commence on the day of Product receipt and pro-rated
for the month if not received on the first day of the month.

 

	ALFERON-N
	Storage* and Call Center	 	$1,750 per month except when the Distribution Fee paid to BRP exceeds  $225,000 in any given year
	 	 
	Exclusive Distribution Fee	 	 
	Annual Purchases	$0 through  $3,000,000	6.0% of sales
	Annual Purchases	$3,000,001  > $100,000,000	3.3% of sales
	Annual Purchases	> $100,000,001	1.4% of sales

 

	AMPLIGEN
	Storage* and Call Center	$1,750 per month 

 

3.2        Calculation
of Percentage. Hemispherx will pay BRP 6.0% (six) on all total sales up to the first $3,000,000 (three million dollars) from
Hemispherx to BRP in a calendar year. In addition to the 6.0% on the first $3,000,000, Hemispherx will pay BRP 3.3% on all total
sales up to the next $97,000,000 (ninety seven million dollars) from Hemispherx to BRP in a calendar year. In addition to payment
on the first $100,000,000 detailed above, Hemispherx will pay 1.4% on all total sales over $100,000,000 (one hundred million dollars)
from Hemispherx to BRP in a calendar year. Total sales are defined as all purchases made by BRP from Hemispherx at the wholesaler
acquisition price (WAC) in effect at the time of ordering.

 

    5

     

    

  

3.3        Restrictions
on Use of Service Fee Payments. BRP agrees that no payment of service fees made pursuant to this Agreement will be passed in
whole or in part, directly or indirectly, to any customer or client or affiliate of BRP. Any payments for services provided pursuant
to this Agreement are intended solely for payment of the services provided and do not reflect a discount on the purchase price
of the Product and shall not be used in such a manner, directly or indirectly.

 

3.4        Exceptions
to Exclusivity. BRP will, from time to time be requested to ship Ampligen and/or Alferon N to Hemispherx’s Manufacturing
Facility & Development Center located at 783 Jersey Avenue, New Brunswick, NJ 08901. Hemispherx shall pay all standard charges
for freight, insurance, fees, and all other packing and shipping charges related to delivery of Ampligen and/or Alferon N under
this section to Hemispherx by BRP. Of such product, Ampligen will be provided to study sites in the US under Hemispherx AMP 511
study and for countries outside the Territory and Alferon N for countries outside the Territory, neither of which will be in violation
of the exclusivity provision of this agreement and will not carry any Distribution Fee.

 

		4.0	Accounting For and Reporting Prices and Fees.

 

4.1        BRP
agrees that, if it should have an obligation on behalf of itself or on behalf of any of its customers, to report discounts earned
under this Agreement in compliance with applicable federal, state or local laws, including but not limited to the Medicare and
Medicaid laws, it will fully and accurately account for, and report the total value of such discounts in a way that complies with
all such laws.

 

4.2        BRP
agrees to provide, upon request of a representative of the U.S. Secretary of Health and Human Services, a State Medicaid agency
or any other federally funded health care program, all information concerning the prices paid and fees earned under this Agreement.

 

4.3        If
BRP has contractual relationships with any customers requiring disclosure of prices paid and fees earned under agreements such
as this, BRP agrees that it will disclose such information in such detail as is required by such agreements and by any applicable
law or regulation.

 

		5.0	Recordkeeping, Audits and Inspections.

 

5.1        BRP
agrees that during the Term of this Agreement (as defined below) and for a period of two (2) years after its expiration or termination,
BRP shall keep and maintain all records related to its purchases and services under this Agreement, including, without limitation,
with respect to its disposition of Product. BRP shall, upon receipt of a written request from Hemispherx, furnish such records
and information in a format reasonably acceptable to Hemispherx within thirty (30) days of receipt of such request. This requirement
is independent and does not in any way limit the requirement to supply information pursuant to Sections 2 and 3.

 

    6

     

    

  

5.2        BRP
agrees to permit Hemispherx or its agents to conduct periodic audits of the relevant books and records relating to BRP's compliance
with the terms of this Agreement, including, without limitation, records related to prescriptions received for the Product written
and the dispensing of the Product. Any audits shall be at Hemispherx's expense and shall be conducted upon reasonable advance notice
during regular business hours at BRP's principal office and in such manner as not to unduly interfere with BRP's operations.

 

5.3        For
purposes of insuring compliance with the terms of this Agreement, Hemispherx may request that BRP provide to Hemispherx, within
thirty (30) days after written request, a certification of compliance from a senior officer or executive with financial oversight
responsibility for BRP attesting to BRP's compliance with the terms of this Agreement.

 

5.4        Hemispherx
agrees that all inspections and audits shall be subject to the requirements of and shall be in compliance with all state and federal
laws regarding the confidentiality of medical and prescription records, including, without limitation, HIPAA.

 

		6.0	Representations and Warranties.

 

		6.1	Representations and Warranties of Hemispherx.

 

		6.1.1	Hemispherx hereby represents and warrants to BRP that:

 

		6.1.1.1	Each shipment of Product delivered pursuant to this Agreement shall be of merchantable quality;
and

 

		6.1.1.2	Each shipment of Product shall not, on the date of shipment by Hemispherx, be adulterated or misbranded
within the meaning of the Federal Food, Drug and Cosmetic Act or within the meaning of any state or local law as to which the definitions
of "misbranding" or "adulteration" are substantially the same as those contained in the Federal Act, as such
laws are in effect on the date of such shipment.

 

		6.1.1.3	Each warranty set forth in this Section 6.1 is in lieu of all other warranties, express or implied,
and Hemispherx expressly disclaims any and all other warranties including, without limitation, any warranty of merchantability
or fitness for any particular purpose. Hemispherx makes no warranty whatsoever, express or implied, and assumes no liability to
BRP or anyone else in respect of: (i) the purity, standards or other characteristics of Product if its immediate container has
been opened by BRP or anyone else after shipment by Hemispherx other than immediately prior to its use; (ii) the continued availability
of Product; or (iii) the use of Product other than as specified its prescribing information.

 

		6.2	Representations and Warranties of BRP.

 

		6.2.1	BRP hereby represents and warrants to BRP that:

 

    7

     

    

  

		6.2.1.1	BRP has, and at all times during the term of this Agreement will maintain, all governmental licenses,
permits and approvals required to market, promote, distribute, offer for sale and sell the Product in the Territory and to conduct
all other activities under this Agreement;

 

		6.2.1.2	BRP will at all times during the term of this Agreement maintain the highest standards of quality
to protect the integrity of the Product;

 

		6.2.1.3	BRP does not, and during the time of this Agreement will not (1) employ an individual who has been
debarred by the FDA pursuant to 21 U.S.C. § 335a(a) or (b) ("Debarred Individual") to provide services in any capacity
to a person that has an approved or pending drug product application, or an employer, employee or partner of such a Debarred Individual
or, (2) utilize a corporation, partnership or association that has been debarred by FDA pursuant to 21 U.SC. § 335(a) or (b)
("Debarred Entity") from submitting or assisting in the submission of a drug application, or an employee, partner, shareholder,
member, subsidiary, or Affiliate of a Debarred Entity. BRP further warrants and presents that it has no knowledge of any circumstances
which may affect the accuracy of the foregoing representations, including, without limitation, knowledge of any FDA investigations
of, or debarment proceedings against, BRP or any person or entity performing services or rendering assistance which is in any way
related to activities taken pursuant to this Agreement, at any time during the Term, becomes aware of any such circumstances; and

 

		6.2.1.4	BRP does not, and during the time of this Agreement will not employ an individual who has been
or is at such time included in the List of Excluded Individuals/Entities or in the List of Parties Excluded from Federal Procurement
and Nonprocurement Programs.

 

		7.0	Indemnification.

 

7.1        BRP
shall be solely responsible for, and agrees to defend, indemnify, and hold harmless Hemispherx and its affiliates, shareholders,
directors, officers and employees (indemnitees) from and against any and all claims, causes of action, obligations, liability,
liens, indebtedness, debts, judgments, damages (exclusive of lost profits) losses, costs, expenses, and fees (including, without
limitation, reasonable attorneys fees) to the extent arising from or related to breach or default under any representation, warranty,
covenant, obligation or promise made by BRP or an affiliate of BRP, provided, however, that BRP shall not be obligated to defend,
indemnify, or hold harmless any intended indemnitee from claims to the extent such claims result from that intended indemnitee’s
willful, wanton or negligent act or omission or from that indemnitee’s breach of the terms of this Agreement. This indemnity
is conditioned upon the intended indemnitee's giving prompt notice to BRP of any claim which may be covered by this indemnity,
permitting BRP to handle such claim as it determines most appropriate, cooperating fully with BRP in its handling of such claim,
and not making or offering to make any settlement of such claim without the prior written consent of BRP. IN NO EVENT WILL BRP
BE LIABLE FOR INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOST PROFITS.

 

    8

     

    

 

7.2        Hemispherx
shall be solely responsible for and agrees to defend, indemnify, and hold harmless BRP and its affiliates, shareholders, directors,
officers and employees (including Smith Medical or any other third party contractor, in the event that that BRP enters into a
Drug Distribution Agreement with Smith Medical or any other third party subcontractor, as set forth in Section 2.10, (“Indemnitees”)
from and against any and all claims, causes of action, obligations, liability, liens, indebtedness, debts, judgments, damages
(exclusive of lost profits) losses, costs, expenses, and fees (including, without limitation, reasonable attorneys fees) to the
extent arising from or related to breach or default under any representation, warranty, covenant, obligation or promise made by
Hemispherx or a Hemispherx affiliate, provided, however, that Hemispherx shall not be obligated to defend, indemnify, or hold
harmless any intended Indemnitee from claims arising out of the willful, wanton or negligent act or omission of an Indemnitee
(including, for purposes of this indemnity, the use of Product outside its labeled indications) or from an Indemnitee’s
breach of the terms of this Agreement (or, in the case of Smith Medical or any other third party subcontractor, a breach of the
terms of its Drug Distribution Agreement with BRP, if such agreement is executed). This indemnity is conditioned upon the Indemnitee
giving prompt notice to Hemispherx of any claim which may be covered by this indemnity, permitting Hemispherx to handle such claim
as it determines most appropriate, cooperating fully with Hemispherx in its handling of such claim, and not making or offering
to make any settlement of such claim without the prior written consent of Hemispherx. IN NO EVENT WILL HEMISPHERX BE LIABLE FOR
INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOST PROFITS.

 

7.3        Additionally,
Hemispherx shall be solely responsible for and agrees to defend, indemnify, and hold harmless BRP and its affiliates, shareholders,
directors, officers and employees (including Smith Medical or any other third party subcontractor, in the event that that BRP enters
into a Drug Distribution Agreement with Smith Medical or any other third party contractor, as set forth in Section 2.10, (“Indemnitees”)
from and against any and all claims, causes of action, obligations, liability, liens, indebtedness, debts, judgments, damages (exclusive
of lost profits), losses, costs, expenses, and fees (including, without limitation, reasonable attorneys fees) to the extent arising,
directly or indirectly, out of (i) any claim that Hemispherx has violated Applicable Laws or that Products made, sold, supplied,
or delivered by or on behalf of Hemispherx may be alleged or determined to be adulterated, misbranded or otherwise not in full
compliance with or in contravention of applicable laws at the time of shipment or delivery hereunder, (ii) any claim that the design,
manufacture or packaging of any Product is defective or improper in any manner or not suited for the purposes for which such Product
is intended, (iii) any claim that any Product infringes any proprietary or intellectual property rights of any person, including
infringement of any trademarks or service names, trade names, trade secrets, inventions, patents or violation of any copyright
laws or any other applicable federal, state or local laws, and (iv) any claim of negligence, strict product liability, willful
misconduct or breach of this Agreement by Hemispherx, provided, however, that Hemispherx shall not be obligated to defend, indemnify,
or hold harmless any intended Indemnitee from claims arising out of a grossly negligent act or omission of an Indemnitee (including,
for purposes of this indemnity, the distribution by an Indemnitee of Product outside its labeled indications) or from an Indemnitee’s
breach of the terms of this Agreement (or, in the case of Smith Medical or any other third party subcontractor, a breach of the
terms of its Drug Distribution Agreement with BRP, if such agreement is executed).

 

    9

     

    

 

7.4        In
the case of Smith Medical or any other third party subcontractor, any indemnity set forth herein shall be further limited to the
extent claims, causes of action, obligations, liability, liens, indebtedness, debts, judgments, damages (exclusive of lost profits),
losses, costs, expenses, and fees (including, without limitation, reasonable attorneys fees) to the extent arise, directly or
indirectly, from Smith Medical’s or any other third party subcontractor ‘s performance of services related to Product
pursuant to its Drug Distribution Agreement with BRP.

 

		8.0	Term and Termination of Agreement

 

8.1        The
term of this Agreement shall begin on the Effective Date and shall expire one (1) year thereafter unless earlier terminated in
accordance with this Agreement (the "Term"). The Term may be extended upon the mutual written agreement of the parties.

 

8.2        Either
party may terminate this Agreement upon the occurrence of a material breach by the other party, which material breach has not been
cured within thirty (30) days after receipt of written notice thereof by the breached party from the other.

 

8.3        This
Agreement may be terminated by either party without cause upon not less than sixty (60) days' prior written notice to the other
party.  

 

8.4        The
termination or expiration of this Agreement shall not affect the rights and obligations of the parties accruing prior to the effective
date of termination. Provisions concerning record keeping and audits, confidentiality, indemnity and governing law shall survive
for seven (7) years following the effective date of termination. In addition, BRP shall remain liable for any unpaid invoices.

 

8.5        BRP
agrees that, in the event of early termination, Hemispherx shall not be liable to BRP for any compensation other than what has
properly been earned for services provided during the Term, which will be prorated to the extent such termination is effective
within a quarter.

 

8.6        Notwithstanding
anything in this Agreement to the contrary, Hemispherx reserves the right to discontinue the manufacture, sale and/or distribution
of Product in its sole discretion. Hemispherx will not, in the event of Product discontinuance, accept responsibility for any cost
or expenses which BRP may have to pay to acquire substitute product(s) from other vendors. This provision will prevail over any
contrary language contained in bid requests, solicitations, invitations to bid and similar documents.

 

8.7        Upon
the expiration or termination of this Agreement, BRP agrees to (i) transfer all Product accounts maintained by BRP to an entity
designated by Hemispherx, and (ii) to cooperate in good faith in any and all such efforts by Hemispherx to ensure an orderly transition
of such customers. Hemispherx agrees to reimburse BRP for its reasonable out of pocket costs incurred by BRP which are directly
attributable to BRP's compliance with this Section 8.7, to the extent such costs are approved in writing by Hemispherx in advance.

 

    10

     

    

 

		9.0	General Provisions 

 

9.1        Affiliate
Defined. For purposes of this Agreement, the term "BRP" and “Hemispherx” shall include affiliates of
BRP and affiliates of Hemispherx respectively. "Affiliate" shall mean any individual, corporation or other business
entity which, directly or indirectly, controls a party, is controlled by a party, or is under common control with a party. "Control"
shall mean possession of the power to direct, or cause the direction of the management and policies of a corporation or other
entity whether through the ownership of voting securities, by contract or otherwise.

 

9.2        Legal
Action. Each party will promptly notify the other of any legal or regulatory action or threatened action arising in connection
with this Agreement.

 

9.3        Entire
Agreement/Waiver. This Agreement constitutes the entire understanding between the parties with respect to its subject matter
and supersedes all prior and contemporaneous understandings and agreements. The terms and conditions of this Agreement may not
be waived, modified or amended in any way by conduct, custom or course of dealing; instead, they may be waived only by a written
document signed by both parties. The waiver by a party of any term or condition of this Agreement shall not be deemed to be a waiver
of any subsequent breach by the other party of the same term or condition or any other term or condition hereof. The subsequent
acceptance of performance by a party of any breached term or condition of this Agreement shall not be deemed to be a waiver of
any preceding breach by the other party of the same term or condition or any other term or condition of this Agreement, regardless
of whether the accepting party knew or did not know of the preceding breach at the time of acceptance of such performance.

 

9.4        Notices.
All notices to be given hereunder shall be in writing, addressed to the attention of the president of the party being notified,
and shall be deemed duly given when mailed by certified mail, return receipt requested, postage prepaid, or by recognized overnight
courier service, to the address below.

 

To Hemispherx:

Hemispherx
Biopharma, Inc.

One Penn
Center

1617 JFK
Boulevard, Suite 660

Philadelphia,
PA 19103

Attention:
William A. Carter, M.D.

 

To BRP:

Bio Ridge
Pharma, LLC.

100 Campus
Drive Suite 102

Florham Park, NJ 07932

 

9.5        Force
Majeure. Noncompliance with the obligations hereunder for reasons of Force Majeure shall not constitute a breach of any terms
or conditions hereunder, but shall relieve the parties of the obligations of this Agreement for as long as the Force Majeure remains,
without extending its Term. For purposes of this Agreement, Force Majeure shall be defined as: laws or regulations or acts of
any government or agency thereof; judicial action; inability of a third-party manufacturer to supply; acts of God; war, terrorism,
or civil commotion; destruction of production facilities and/or materials; fire; flood; explosions; earthquake or storm; labor
disturbances; any health reform legislation which materially alters the commercial benefit of this Agreement; failure of public
utilities or common carrier; or any other causes beyond the reasonable control of the parties.

 

    11

     

    

  

9.6        Amendments.
Except as explicitly provided herein, no changes, amendments, or alterations to this Agreement shall be effective unless in writing
and signed by a duly authorized representative of Hemispherx and BRP.

 

9.7        Independent
Contractor. BRP acknowledges that, in entering this Agreement, it is acting as an independent contractor and that it does not
have the right to, and will not at any time, transact any business in the name of Hemispherx or obligate it in any manner, character
or description, and Hemispherx shall not, under any circumstances unless prior written consent has been given, be liable for any
agreement, contract, representation or warranty, which the BRP may hereafter enter into or make.

 

9.8        Confidentiality.
Each party agrees to maintain the confidentiality of any proprietary or confidential information (“Confidential Information”)
of the other to which it has gained access during the performance of this Agreement. Confidential Information may not be used or
disclosed to any third party (other than a party’s affiliates, employees, officers, directors or other authorized representatives)
except with the prior written consent of the party whose information is being disclosed. Each party shall use the same care to
prevent disclosure, publication, or dissemination of such Confidential Information as is used to protect its own confidential information,
but not less than reasonable care. Confidential Information shall not include any information which is (i) already lawfully known
to, or independently developed by, or for, a party, (ii) disclosed in lawfully published materials, (iii) generally known to the
public through no fault of the party receiving the Confidential Information, or (iv) lawfully obtained from any third party having
a right to disclose. A party may also disclose Confidential Information as required by law, provided however, that in anticipation
of such required disclosure, the disclosing party shall give maximum practical advance notice to the other and, at the other’s
expense, cooperate with the other’s efforts to request confidential treatment of such Confidential Information by the recipient
to the extent afforded by law. Customer agrees not to disclose any of the terms and conditions of this Agreement to any third party,
other than Customer’s affiliates, employees, officers, directors or other authorized representatives who have a need to know
such information. Confidential Information shall not include information orally disclosed unless such Information is promptly reduced
to writing with a copy (marked “Confidential”) delivered to the party charged with maintaining its secrecy.

 

9.9        Trademarks.
BRP agrees that Hemispherx is the owner, and is entitled to the exclusive use, of each and every trade name and trademark which
it now possesses, is now using, or may hereafter use and/or which Hemispherx or its agent or an affiliate has heretofore registered,
or may hereafter register, in the United States or any foreign country and that BRP will not derive any legal right to any of Hemispherx’s
trade names or trademarks and will not now or at any time hereafter use, register, or attempt to use or register such trade names
or trademarks, except as expressly authorized in writing by Hemispherx. No right is granted to BRP to use any trade name or trademark
of Hemispherx in connection with BRP’s business. In the event that BRP wishes to create any material, other than materials
used in the ordinary course of its business, using any trade name or trademark of Hemispherx, such material shall be forwarded
to Hemispherx in advance of such use for approval by Hemispherx.

 

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9.10         Assignment.
This Agreement and the rights and obligations hereunder may not be assigned or transferred by either party without the prior written
consent of the other party; provided, however, that Hemispherx may assign this Agreement without BRP's consent to an Affiliate
of Hemispherx or in connection with the merger, consolidation or sale of all or substantially all of its assets.

 

9.11         Disputes.
If a dispute arises between the parties under this Agreement, the parties agree that, prior to either pursuing other available
remedies, decision-making individuals from each party will promptly meet, either in person or by telephone, to attempt in good
faith to negotiate a resolution of the dispute. If, within sixty days after such meeting, the parties are unable to resolve the
dispute (or such longer time as the parties may agree) either party is free to pursue its legal remedies.

 

9.12         Insurance.
BRP agrees that it shall maintain comprehensive general liability insurance in an amount not less than $3,000,000.00 United States
Dollars ($3 Million USD) per person and per occurrence, 5,000,000.00 United States Dollars ($5 Million USD) in the aggregate for
physical injury and property damage. Hemispherx agrees that it shall maintain comprehensive general liability insurance in an amount
not less than 3,000,000.00 United States Dollars ($3 Million USD) per person and per occurrence, 3,000,000.00 United States Dollars
($3 Million USD) in the aggregate for physical injury and property damage. Hemispherx agrees that it shall maintain comprehensive
product liability insurance in an amount not less than 5,000,000.00 United States Dollars ($5 Million USD) per person and per occurrence,
5,000,000.00 United States Dollars ($5 Million USD) in the aggregate for physical injury and property damage. Each party shall
provide proof of such insurance if requested by the other party.

 

9.13         Governing
Law and Jurisdiction. The validity, interpretation and performance of this Agreement shall be governed by and construed in
accordance with the laws of the State of New Jersey without regard to the principles of conflicts of law. All actions arising under
this Agreement shall be brought in a court of competent subject matter jurisdiction in the State of Connecticut and both parties
agree to accept the personal jurisdiction of such court. IN ANY CONTROVERSY OR CLAIM, WHETHER
BASED IN CONTRACT, TORT OR OTHER LEGAL THEORY, ARISING OUT OF OR RELATING TO THIS AGREEMENT, ITS ENFORCEABILITY OR VALIDITY, OR
THE PERFORMANCE OR BREACH THEREOF OR THE RELATIONSHIPS ESTABLISHED THEREUNDER, ALL PARTIES HEREBY IRREVOCABLY WAIVE THEIR RIGHT
TO TRIAL BY JURY.

 

9.14         Effect
of Invalidity of any Provision. If any provision(s) of this Agreement shall be held to be invalid, illegal, or unenforceable,
the validity, legality and enforceability of the remaining provisions hereof shall not in any way be impaired thereby, and such
remaining provisions shall continue to be valid, binding and enforceable, only so long as the intent of the parties can be achieved.
Otherwise, this Agreement shall terminate.

 

    13

     

    

 

9.15         Compliance
with Laws. Hemispherx and BRP each agree that they will separately be responsible for securing and maintaining all required
licenses, permits and certificates applicable to their respective operations and each shall comply with any and all applicable
federal, state and local laws, and regulations adopted there under, including but not limited to, (i) the Federal Food Drug and
Cosmetic Act, (ii) the Social Security Act; (iii) HIPAA, (iv) all federal and state health care anti-fraud and abuse laws, and
(v) all state privacy, and consumer protection laws, including those relating to the use of medical and prescription information
for commercial purposes.

 

IN WITNESS WHEREOF, the parties have hereunto
set the signatures of their authorized representatives.

 

	Bio Ridge Pharma, LLC	 	Hemispherx Biopharma, Inc.
	100 Campus Drive Suite 102 	 	One Penn Center
	Florham Park, NJ 07932	 	1617 JFK Boulevard, Suite 660
	Philadelphia, PA 19103	 	 
	 	 	 
	By:	 	 	By:	 
	Printed Name: Lawrence S. Irene, R.Ph.	 	Printed Name: William A. Carter, M.D.
	Title; CEO	 	Title: Chairman and CEO
	 	 	 	 	 

 

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List of Exhibits

 

Exhibit A – Price and Payment Terms

Exhibit B – Product Return Goods
Policy

Exhibit C – 852 and 867 Data Requirements

Exhibit D - Services

    15

     

    

 

Exhibit A

 

Price and Payment Terms

 

Price

 

Product is available at wholesale list price (Wholesale Acquisition
Cost or WAC) current at the time of order placement.

 

Payment Terms

 

2 % 30, net 31

 

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Exhibit B

 

	Hemispherx Returned Goods Policy

 

This Return Goods Policy is for all Hemispherx products, Alferon
N® and Ampligen®, distributed by Bio Ridge Pharma, Inc.

 

The following products are eligible for return and reimbursement:

 

		·	Out dated product: Product within two (2) months prior or six (6) months past expiration date
noted on product;

AND

 

		·	Product in its original container and bearing its original label.

OR

 

		·	Product which Hemispherx has specified be returned

 

The following products are not eligible for return and reimbursement:

 

		·	Product that is not out-dated.

 

		·	Product in which the lot number and/or expiration date is missing, illegible, covered, and/or
unreadable on original container.

 

		·	Product that has been damaged due to improper storage or handling, fire, flood, or catastrophe.

 

		·	Product that has been sold expressly on a non-returnable basis.

 

		·	Product that is not in its original container and/or not bearing its original label.

 

		·	Product that is in its original container with a prescription label attached.

 

		·	Product that has been repackaged

 

		·	Partial vials..

 

		·	Product obtained illegally or via diverted means.

 

		·	Product purchased on the "secondary source" market or from a distributor other than
BioRidge. .

 

		·	Product that Hemispherx determines, in its sole discretion, is otherwise adulterated, misbranded,
or counterfeit.

 

Hemispherx will only accept returns shipped to BioRidge Pharma.
All eligible products shall be shipped in a safe, secure, and reliable manner, and in compliance with all applicable federal, state
and local laws, regulations and statutes. It is the shipper's responsibility to securely package all return goods to prevent breakage
during transit and otherwise comply with laws and regulations applicable to the packaging, shipping and transport of return goods
shipments. Hemispherx is not responsible for shipments lost and/or damaged in transit. Hemispherx recommends that all customers
insure return goods shipments.

 

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Hemispherx will audit the quantities of return goods and final
reimbursement will be based on Hemispherx count. All products will be reimbursed based on the priced paid. Direct purchasing customers
reimbursement will be issued in the form of a credit or product replacement to the appropriate party.

 

To assist in accurate credit memo processing, please include
the following information with the return goods shipment:

 

		1.	Purchaser ‘s name and mailing address.

 

		2.	Date and quantity purchased

 

Return goods shipments which are deemed to be outside of this
policy will not be returned to the customer or the third party processor and no reimbursement will be issued by Hemispherx. Hemispherx
return goods policy is subject to change at any time and without prior notice to other parties.

 

    18

     

    

 

Exhibit C

 

852 and 867 Data Requirements

 

Data Elements of EDI 852 File Type

 

	Data Element	 	Description
	Account identifier	 	Unique identifier to Authorized Distributor.  DUNN’s number.
	Account Name	 	Constant alpha name for Authorized Distributor.  This should be the “sold to” name of the account.
	Distribution location identifier	 	Unique identifier of each “sold from” location or “Distribution Center” – should be the location’s DEA number
	Product Activity Date (Header)	 	Include start and end date.  YYYYMMDD for both.
	Product NDC	 	National Drug Code (eleven digit) no hyphenation – include leading zeros where applicable.
	Product Activity Date (Detail)	 	Date product shipped.
	Product Description	 	Product name/Description of Product in Authorized Distributor’s system that corresponds to the NDC referenced above.  Include brand name, strength, form, and size/unit of measure.
	Quantity On Hand	 	Total vials on hand per distribution location including, but not limited to quantity available for sale to all Providers plus quantity committed, plus quantity held, plus quantity allocated at the end period of Product Activity Date, and any other vials physically on hand within a Distribution Center excluding only the products deemed unsaleable by some sort of damage or expired dating of the Product. All saleable product owned by Wholesaler.
	Quantity On Order	 	Total vials on hand per distribution location including, but not limited to quantity on order from manufacturer or Product awaiting receipt from another Distribution Center at the end period of Product Activity Date.  This includes inter-Distribution Center transfers and any other Product orders expected to be received into the Distribution Center regardless of the source.
	Quantity Sold	 	Total vials shipped for 100% of Customers during Product Activity Date
	Quantity Demanded	 	Total vials ordered/demanded/ requested for 100% of Customers during Product Activity Date
	Total Quantity Shorted	 	Total vials shorted for 100% of Customers.  Ordered/demanded, but not able to fill within 24 hours of the date ordered/demanded.
	Quantity shorted manufacturer supply issue	 	As a subset of Total Quantity Shorted, quantity shorted due to a manufacturer backorder or allocation issue.  Quantity shorted ordered/demanded, but not able to be filled within 24 hours of the date ordered/demanded specific to each specific “sold to” Customer due to manufacturer supply issue.
	Quantity Transferred	 	Total vials transferred during Product Activity Date for 100% of Distribution Centers.  Transfers should be inter-Distribution Center transfers only.  All other Product movement should be recorded as a Product sale or withdrawal.
	Quantity Withdrawn	 	Total vials withdrawn from inventory during the Product Activity Date.
	Quantity Withdrawn (unsaleable goods)	 	The subset of Quantity Withdrawn from inventory during the Product Activity Date because Product is deemed unsaleable and sent to distributor morgue.
	Quantity Held (QH)	 	All product held from reported inventory
	Quantity Committed (QC)	 	Product in reported inventory and committed for sale
	Quantity Shorted (LS)	 	Quantity shorted due to Hemispherx supply issues.
	Total Quantity Shorted (QO)	 	Quantity shorted other than Hemispherx supply issue.
	Quantity Damaged (QD)	 	Product removed from inventory due to unsaleablity.

 

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Data Elements of EDI 867 File Type

 

 

	Data Element	 	Description
	Account identifier	 	Unique identifier to Authorized Distributor.  DUNN’s number.
	Account Name	 	Constant alpha name for Authorized Distributor.  This should be the “sold from” name of the account.
	Distribution location identifier	 	Unique identifier of each “sold from” location or “Distribution Center” – should be the location’s DEA number
	Invoice Date	 	Include date of transfer.  YYYYMMDD
	Product National Drug Code (NDC)	 	National Drug Code (eleven digit) no hyphenation – include leading zeros where applicable.
	Customer City	 	 
	Invoice number  (DI)	 	Invoice # to the end customer
	Unit of measure	 	 
	Contract number (CT)	 	 
	Quantity	 	All product movement including sales, inter-company, intra-company transfers and returns
	Product Transferred Type	 	Code identifying type of product transfer
	Customer Name	 	Location name “xyz pharmacy”
	Customer DEA	 	DEA of that Customer
	Customer HIN	 	HIN of that Customer (where applicable)
	Customer Address	 	Physical shipping address of the Customer that coincides with the Customer pharmacy license.
	Customer Address 2	 	Additional Physical shipping address of the Customer that coincides with the Customer pharmacy license.  Suite, building, etc.
	Customer state	 	 
	Customer zip code	 	 

 

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Exhibit D

 

Services 

 

		I.	SERVICES: 

 

		1.	WAREHOUSEING

		a.	Per Section 1.11

 

		2.	RECEIVING

		a.	Per Section 1.8

 

		3.	DISTRIBUTION

		a.	Per Section 1.11

 

		4.	CUSTOMER SERVICE

		a.	BioRidge will employ the following resources sufficiently dedicated to the sale and service of Alferon-N:

		  i.	Professional order management telephonic sales representatives. These people will process orders, track order rates, order
lapses etc., in an effort to maintain pharmacy focus and ordering of Alferon.

		 ii.	Making monthly contact with purchasers/pharmacies via telephonic means, to discuss patient specific ordering including the
timing or refill orders  in their usual reports

		iii.	Accounting personnel to perform accounts receivable, inventory monitoring, sales reporting and tracking

		b.	BioRidge will provide adequate personnel to handle a dedicated inbound phone line (or lines) for Hemispherx's customers to
phone in purchase orders, for inquiries, and for general information.

		c.	BioRidge will staff the Hemispherx Customer Service inbound phone line during normal business hours, Monday through Friday,
except for the following holidays (subject to change).: Christmas Day, New Year's Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day

		d.	BioRidge will be responsible for the training of the customer service representative and backup representative(s). Hemispherx
will provide company and product specific information for training of customer service representatives assigned to Hemispherx.

		e.	BioRidge will be responsible for initial set up and on-going maintenance of customer master files.

		f.	BioRidge will accept customer orders by electronic data interchange (EDI), phone or fax.

		g.	BioRidge will use commercially reasonable efforts to answer inbound phone calls within the first thirty (30) seconds, and enter
orders accurately

		h.	As a backup to the customer service representatives, a voice mail system will be maintained to accept telephone orders and
to collect messages from customers.

		i.	Providing access to, during normal business hours, to
sales associates to address appropriate inquires from Hemispherx in support of Alferon-N. Sales associatesanswer Hemispherx
questions

		j.	Providing access to information related to the purchase history of the Alferon-N customers as well as all relevant transaction
related information that provides reasonable sales forecasting data.

 

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		5.	ORDER ENTRY

		a.	Hemispherx will determine minimum order and order line quantity and BioRidge will enter orders accordingly. This will be determined
prior to launch and will initially be in line with Hemispherx anticipated launch forecast and initial demand estimates. Beyond
launch a weekly average will be established that will be maintained in inventory by BioRidge to meet market demand.

		b.	Hemispherx will instruct its customers and trading partners to place orders based on the Hemispherx's Distribution Agreement.

		c.	Hemispherx will determine what customers shall pay for premium freight, special handling, and emergency order processing.

		d.	BioRidge will use commercially reasonable effort to enter orders accurately. BioRidge measures the accuracy of orders entered
and will report this attribute periodically.

 

		6.	CUSTOMER CREDIT

		a.	BioRidge will establish credit limits for each customer or groups of customers.

		b.	BioRidge’s system will monitor orders and outstanding account receivable against the customer's credit limit and hold
orders where credit limits are exceeded.

		c.	BioRidge may elect to place a customer's account on credit hold so that all orders are reviewed prior to shipment.

		d.	BioRidge will review and approve all customer orders held for credit limits prior to shipment and will notify Hemispherx of
those customers whose orders are being held.

 

		7.	PRICING AND TERMS

		a.	BioRidge will perform system maintenance of pricing and terms. Hemispherx will provide to BioRidge in writing any changes to
prices or terms. BioRidge will be responsible for updating the BioRidge system within 48 hours of receipt of such notice or as
Hemispherx may otherwise instruct.

		b.	BioRidge employees are bound by the confidentiality provisions of the Agreement between BioRidge and Hemispherx and, as such,
shall not disclose Hemispherx sales data or pricing information outside the specific Hemispherx employees who have a need to know
of this information in the course of performing their routine job responsibilities.

 

		8.	INVOICING

		a.	BioRidge Customer Service will use commercially reasonable efforts to mail invoices the morning following shipment of product,
or transmit by electronic data interchange (EDI), where installed, the same day of shipment of product, to customer's billing address.

		b.	For any order shipped after the close of business, the invoice will be prepared and mailed the following business day.

		c.	BioRidge will make its best effort to process invoices as timely and accurately as possible.

 

		9.	RECALL ASSISTANCE

		a.	See Section 1.19

 

		10.	SYSTEMS

		a.	Hemispherx retains ownership to all data in the BioRidge system related to Hemispherx’s business.

		b.	BioRidge will maintain security of the Hemispherx's data in files segregated and inaccessible to other BioRidge customers,,
or to any other entity as determined by the Hemispherx.

		c.	Reporting and interfaces will be defined by Hemispherx and jointly agreed upon with BioRidge.

		d.	BioRidge will maintain all systems within the change control SOPs.

 

    22

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