Document:

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                                                                   EXHIBIT 10.43

                                 AMENDMENT NO. 2
                              TO THE NATIONAL CITY
                        SAVINGS AND INVESTMENT PLAN NO. 2
               (as amended and restated effective January 1, 2001)

         National City Corporation, a Delaware corporation, and National City
Bank, a national banking association, Trustee, hereby evidence the adoption of
this Amendment No. 2 to the National City Savings and Investment Plan No. 2, as
amended and restated effective January 1, 2001 (the "Plan").

1.       Effective January 1, 2003, Section 6.8 if Article VI of the Plan is
hereby amended by the deletion of Section 6.8 in its entirety and the
substitution in lieu thereof of a new Section 6.8 to read as follows:

         "6.8     Distributions Pursuant to Section 401(a)(9) of the Code.

                  (1)      Definitions. For the purposes of this Section, the
         following terms, when used with initial capital letters, shall have the
         following respective meanings:

                           (a)      Designated Beneficiary: The person who is
         designated as the Beneficiary as defined in Section 1.1(5) of the Plan
         and is the designated beneficiary under section 401(a)(9) of the Code
         and section 1.401(a)(9)-1, Q&A-4, of the Treasury Regulations.

                           (b)      Distribution Calendar Year: A calendar year
         for which a minimum distribution is required. For distributions
         beginning before the Participant's death, the first Distribution
         Calendar Year is the calendar year immediately preceding the calendar
         year which contains the Participant's Required Beginning Date. For
         distributions beginning after the Participant's death, the first
         Distribution Calendar Year is the calendar year in which distributions
         are required to begin under paragraph (b) of Section 6.8(3) of the
         Plan. The required minimum distribution for the Participant's first
         Distribution Calendar Year will be made on or before the Participant's
         Required Beginning Date. The required minimum distribution for other
         Distribution Calendar Years, including the required minimum
         distribution for the Distribution Calendar Year in which the
         Participant's Required Beginning Date occurs, will be made on or before
         December 31 of that Distribution Calendar Year.

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                           (c)      Life Expectancy: Life expectancy as computed
         by use of the Single Life Table in section 1.401(a)(9)-9 of the
         Treasury Regulations.

                           (d)      Participant's Account Balance: The Account
         balance as of the last Valuation Date in the calendar year immediately
         preceding the Distribution Calendar Year (the "Valuation Calendar
         Year") increased by the amount of any contributions made and allocated
         or forfeitures allocated to the Account balance as of dates in the
         Valuation Calendar Year after the Valuation Date and decreased by
         distributions made in the Valuation Calendar Year after the Valuation
         Date. The Account balance for the Valuation Calendar Year includes any
         amounts rolled over or transferred to the Plan either in the Valuation
         Calendar Year or in the Distribution Calendar Year if distributed or
         transferred in the Valuation Calendar Year.

                           (e)      Required Beginning Date: The applicable date
         specified in Subsection (3) below.

                  (2)      General Rules. Notwithstanding any provision of the
         Plan to the contrary, all distributions under the Plan shall be made in
         accordance with this Section and the Treasury Regulations issued under
         section 401(a)(9) of the Code, provided that this Section and such
         Regulations shall override the other distribution provisions of the
         Plan only to the extent required by the provisions of section 401(a)(9)
         of the Code and such Regulations.

                  (3)      Time of Distribution. (a) The Participant's entire
         interest will be distributed, or begin to be distributed, to the
         Participant no later than the Participant's Required Beginning Date.
         Except as described in (b) below, the Required Beginning Date of a
         Participant who is a 5% owner (as defined in Section 416 of the Code)
         shall be the April 1 of the calendar year following the calendar year
         he attains age 70-1/2 and the Required Beginning Date of any other
         Participant shall be the April 1 of the calendar year following the
         later of (i) the calendar year he terminates employment or (ii) the
         calendar year he attains age 70-1/2. Notwithstanding the foregoing, a
         Participant who is not a 5% owner may elect to have his entire interest
         distributed, or begin to be distributed, by the April 1 of the year
         following his attainment of age 70-1/2.

                           (b)      If the Participant dies before distributions
         begin, the Participant's entire interest will be distributed, or begin
         to be distributed, no later than as follows:

                           (i)      If the Participant's surviving Spouse is the
         Participant's sole Designated Beneficiary, then, unless the election
         described in (d) below is made, distributions to the surviving Spouse
         will begin by December 31 of the calendar year immediately following
         the calendar year in which the Participant died, or by December 31 of
         the calendar year in which the Participant would have attained age
         70-1/2, if later.

                           (ii)     If the Participant's surviving Spouse is not
         the Participant's sole Designated Beneficiary, then, unless the
         election described in (d) below is made,

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         distributions to the Designated Beneficiary will begin by December 31
         of the calendar year immediately following the calendar year in which
         the Participant died.

                           (iii)    If there is no Designated Beneficiary as of
         September 30 of the year following the year of the Participant's death,
         the Participant's entire interest will be distributed by December 31 of
         the calendar year containing the fifth anniversary of the Participant's
         death.

                           (iv)     If the Participant's surviving Spouse is the
         Participant's sole Designated Beneficiary and the surviving Spouse dies
         after the Participant but before distributions to the surviving Spouse
         begin, this paragraph (b) of Section 6.8(3), other than subparagraph
         (i), will apply as if the surviving Spouse were the Participant.

                           (c)      For purposes of this Section 6.8, unless
         subparagraph (iv) of Section 6.8(3)(b) applies, distributions are
         considered to begin on the Participant's Required Beginning Date. If
         subparagraph (iv) of Section 6.8(3)(b) applies, distributions are
         considered to begin on the date distributions are required to begin to
         the surviving Spouse under subparagraph (i) of Section 6.8(3)(b).

                           (d)      Notwithstanding the foregoing, if a
         Participant dies before distributions begin and there is a Designated
         Beneficiary, distribution to the Designated Beneficiary is not required
         to begin by the Required Beginning Date specified above if the
         Participant or the Beneficiary elects, on an individual basis, that the
         Participant's entire interest will be distributed to the Designated
         Beneficiary by December 31 of the calendar year containing the fifth
         anniversary of the Participant's death; provided, however, that if the
         Participant's surviving Spouse is the Participant's sole Designated
         Beneficiary and the surviving Spouse dies after the Participant but
         before distributions to either the Participant or the surviving Spouse
         begin, this election will apply as if the surviving Spouse were the
         Participant. The election provided in this paragraph (d) of Section
         6.8(3) must be made no later than the earlier of September 30 of the
         calendar year in which distribution would be required to begin, or by
         September 30 of the calendar year which contains the fifth anniversary
         of the Participant's (or, if applicable, surviving Spouse's) death.

                  (4)      Required Minimum Distributions During Participant's
         Lifetime. (a) During the Participant's lifetime, the minimum amount
         that will be distributed for each Distribution Calendar Year is the
         lesser of:

                           (i)      the quotient obtained by dividing the
         Participant's Account balance by the distribution period in the Uniform
         Lifetime Table set forth in Section 1.401(a)(9)-9 of the Treasury
         Regulations, using the Participant's age as of the Participant's
         birthday in the Distribution Calendar Year; or

                           (ii)     if the Participant's sole Designated
         Beneficiary for the Distribution Calendar Year is the Participant's
         Spouse, the quotient obtained by dividing the Participant's Account
         balance by the number in the Joint and Last Survivor Table set forth in
         section 1.401(a)(9)-9 of the Treasury Regulations, using the
         Participant's and Spouse's

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         attained ages as of the Participant's and Spouse's birthdays in the
         Distribution Calendar Year.

                           (b)      Required minimum distributions will be
         determined under this Subsection (4) of Section 6.8 beginning with the
         first Distribution Calendar Year and up to and including the
         Distribution Calendar Year that includes the Participant's date of
         death.

                  (5)      Required Minimum Distributions After Participant's
         Death.

                           (a)      Death on or after date distributions begin:

                           (i)      If the Participant dies on or after the date
         distributions begin and there is a Designated Beneficiary, the minimum
         amount that will be distributed for each Distribution Calendar Year
         after the year of the Participant's death is the quotient obtained by
         dividing the Participant's Account balance by the longer of the
         remaining Life Expectancy of the Participant or the remaining Life
         Expectancy of the Participant's Designated Beneficiary, determined as
         follows:

                  (A)      The Participant's remaining Life Expectancy is
                  calculated using the age of the Participant in the year of
                  death, reduced by one for each subsequent year.

                  (B)      If the Participant's surviving Spouse is the
                  Participant's sole Designated Beneficiary, the remaining Life
                  Expectancy of the surviving Spouse is calculated for each
                  Distribution Calendar Year after the year of the Participant's
                  death using the surviving Spouse's age as of the Spouse's
                  birthday in that year. For Distribution Calendar Years after
                  the year of the surviving Spouse's death, the remaining Life
                  Expectancy of the surviving Spouse is calculated using the age
                  of the surviving Spouse as of the Spouse's birthday in the
                  calendar year of the Spouse's death, reduced by one for each
                  subsequent calendar year.

                  (C)      If the Participant's surviving Spouse is not the
                  Participant's sole Designated Beneficiary, the Designated
                  Beneficiary's remaining Life Expectancy is calculated using
                  the age of the Beneficiary in the year following the year of
                  the Participant's death, reduced by one for each subsequent
                  year.

                           (ii)     If the Participant dies on or after the date
         distributions begin and there is no Designated Beneficiary as of
         September 30 of the year after the year of the Participant's death, the
         minimum amount that will be distributed for each Distribution Calendar
         Year after the year of the Participant's death is the quotient obtained
         by dividing the Participant's Account balance by the Participant's
         remaining Life Expectancy calculated using the age of the Participant
         in the year of death, reduced by one for each subsequent year.

                           (b)      Death before date distributions begin:

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                           (i)      If the Participant dies before the date
         distributions begin and there is a Designated Beneficiary, then, unless
         the election described in paragraph (d) of Section 6.8(3) above is
         made, the minimum amount that will be distributed for each Distribution
         Calendar Year after the year of the Participant's death is the quotient
         obtained by dividing the Participant's Account balance by the remaining
         Life Expectancy of the Participant's Designated Beneficiary, determined
         as provided in paragraph (a) of this Section 6.8(5).

                           (ii)     If the Participant dies before the date
         distributions begin and there is no Designated Beneficiary as of
         September 30 of the year following the year of the Participant's death,
         distribution of the Participant's entire interest will be completed by
         December 31 of the calendar year containing the fifth anniversary of
         the Participant's death.

                           (iii)    If the Participant dies before the date
         distributions begin, the Participant's surviving Spouse is the
         Participant's sole Designated Beneficiary, and the surviving Spouse
         dies before distributions are required to begin to the surviving Spouse
         under subparagraph (i) of Section 6.8(3)(b), this paragraph (b) of
         Section 6.8(5) will apply as if the surviving Spouse were the
         Participant."

2.       Effective May 1, 2003, Section 3.4 of Article III of the Plan is hereby
amended by the deletion of paragraph (4) thereunder and the substitution in lieu
thereof of a new paragraph (4) to read as follows:

         "(4)     Contributions made to the Trust Fund pursuant to Subsections
         (1), (2) and (3) hereof shall be referred to as "Transfer
         Contributions." Transfer Contributions shall be in cash unless the
         Committee approves a Transfer Contribution of other property. Such
         Transfer Contributions shall be allocated to such existing or new
         Sub-Account(s) as the Trustee shall determine and shall be invested as
         specified in Section 5.5. Subject to other provisions of the Plan and
         Trust Agreement, the Trustee shall have authority to sell or otherwise
         convert to cash any property transferred to it pursuant to this
         Section."

3.       Effective June 17, 2003, Section 1.1 of Article I of the Plan is hereby
amended by the deletion of subparagraph (c) of paragraph (30) thereunder and the
substitution in lieu thereof of a new subparagraph (c) to read as follows:

         "(c)     the payment of tuition, related educational fees, and room and
         board expenses, for the next twelve months of post-secondary education
         for the Participant, the Participant's Spouse, the Participant's
         children or the Participant's dependents as defined in Code Section
         152);"

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4.       Effective October 6, 2003, Section 1.1 of Article I of the Plan is
hereby amended by the deletion of paragraph (7) thereunder and the substitution
in lieu thereof of a new paragraph (7) to read as follows:

         "(7)     Business Day: Each day during which the New York Stock
         Exchange is open for regular conduct of business."

5.       Effective October 6, 2003, Section 1.1 of Article I of the Plan is
hereby amended by the deletion of paragraph (16) thereunder and the substitution
in lieu thereof of a new paragraph (16) to read as follows:

         "(16)    Death Beneficiary: A Participant's Spouse or, if he has no
         Spouse or if his Spouse consents (in the manner hereinafter described
         in this Subsection) to the designation hereinafter provided for in this
         Subsection, such person or persons (natural or legal) other than, or in
         addition to, his Spouse as may be designated by a Participant as his
         Death Beneficiary under the Plan. Such a designation may be made,
         revoked or changed without the consent of any previously designated
         Death Beneficiary (except as otherwise provided herein) only by an
         instrument (in form provided by the Committee) which is signed by the
         Participant or by means of electronic medium such as a voice response
         telephone system or personal computer access to an internet website
         maintained on behalf of the plan; provided, however, that if a
         Participant has a Spouse, such a designation must be made on a form,
         signed by the Participant and which includes his Spouse's written
         consent to the action to be taken pursuant to such instrument (unless
         such action results in the Spouse being named as the Participant's sole
         Death Beneficiary). Any designation hereunder must be filed with the
         Committee before the Participant's death. A Spouse's consent required
         by this Subsection shall be signed by the Spouse, shall acknowledge the
         effect of such consent, shall be witnessed by any person designated by
         the Committee as a Plan representative or by a notary public and shall
         be effective only with respect to such Spouse. A Spouse's consent is
         not required if it is established to the satisfaction of a Plan
         representative that the consent cannot be obtained because there is no
         Spouse, because the Spouse cannot be located, or because of such other
         circumstances as the Secretary of the Treasury may prescribe by
         regulations. In default of such a designation and at any other time
         when there is no existing Death Beneficiary designated by the
         Participant, his Death Beneficiary shall be, in the following order of
         priority: his surviving Spouse, his surviving children (both natural
         and adopted), his surviving parents or his estate. If, under the
         preceding sentence, the Death Beneficiary consists of a class of two or
         more persons, such persons shall share equally in benefits under the
         Plan. A person designated by a Participant as his Death Beneficiary who
         ceases to exist prior to or on the date of the Participant's death
         shall cease to be a Death Beneficiary. If a Death Beneficiary is a
         natural person who dies after the Participant's death, the Death
         Beneficiary shall be the estate of such deceased Death Beneficiary. In
         any case in which the Committee concludes it cannot determine whether a
         Death Beneficiary designated by a Participant survived the Participant,
         it shall be conclusively presumed that such Death Beneficiary died
         before the Participant."

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6.       Effective October 6, 2003, Section 6.11 of Article VI of the Plan is
hereby amended by the addition of a new paragraph (c) to read as follows:

         "(c)     notwithstanding the foregoing provisions of this Section 6.11,
         the amount of any Hardship distribution to a Participant shall not
         exceed the lesser of (i) the amount of the Participant's Before-Tax
         Contribution Sub-Account (excluding any earnings allocated thereto on
         or after January 1, 1989; or (ii) the amount of the Participant's
         Before-Tax Contribution Sub-Account and earnings allocated thereto
         reduced by the amount of any Participant loan charged against such
         Sub-Account in accordance with Section 6.13."

7.       Effective October 6, 2003, Section 6.12 of Article VI of the Plan is
hereby amended by the deletion of paragraph (1) thereunder and the substitution
in lieu thereof of a new paragraph (1) to read as follows:

         "(1)     Where a distribution, withdrawal or loan is to be made from
         the Trust Fund of only a portion of a Participant's Vested Interest in
         the Trust Fund and such Interest is invested in more than one of the
         Investment Funds, the amounts for such distribution, withdrawal or loan
         shall be liquidated from each of the Investment Funds in accordance
         with uniform procedures established by the Administrator."

8.       Effective October 6, 2003, Section 6.13 of Article VI of the Plan is
hereby amended by the deletion of paragraphs (1) and (4) thereunder and the
substitution in lieu thereof of new paragraphs (1) and (4) to read as follows:

         "(1)     A Participant who is a "party in interest" with the meaning of
         ERISA Section 3(14) may apply on a form provided by the Committee (or,
         to the extent permitted by law, by means of electronic medium such as a
         voice response telephone system or personal computer access to an
         internet website maintained on behalf of the Plan) for a loan from his
         Account. If the Committee determines that the Participant is not in
         bankruptcy or similar proceedings and is entitled to a loan in
         accordance with the following provisions of this Section, the Committee
         shall direct the Trustee to make a loan to the Participant from his
         Account. Each loan shall be charged against the Participant's
         Sub-Accounts in accordance with uniform procedures established by the
         Administrator.

         (4)      For each Participant for whom a loan is authorized pursuant to
         this Section, the Administrator shall (a) direct the Trustee to
         liquidate the Participant's interest in the Investment Funds in
         accordance with uniform procedures established by the Administrator to
         the extent necessary to provide funds for the loan, (b) direct the
         Trustee to disburse such funds to the Participant upon the
         Participant's execution of the promissory note and security agreement
         referred to in Subsection (5)(d) of this Section, (c) transmit to the
         Trustee the executed promissory note and security agreement referred to
         in Subsection (5)(d) of this Section, and (d) establish and maintain a
         separate recordkeeping account within the Participant's Account (the
         "Loan Account") (i) which

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         initially shall be in the amount of the loan, (ii) to which the funds
         for the loan shall be deemed to have been allocated and then disbursed
         to the Participant, (iii) to which the promissory note shall be
         allocated and (iv) which shall show the unpaid principal of and
         interest on the promissory note from time to time. All payments of
         principal and interest by a Participant shall be credited initially to
         his Loan Account and applied against the Participant's promissory note,
         and then invested in the Investment Funds pursuant to the Participant's
         direction under Section 5.5. The Administrator shall value each
         Participant's Loan Account for purposes of Section 5.2 at such times as
         the Administrator shall deem appropriate, but not less frequently than
         quarterly."

9.       Effective December 31, 2003, Section 1.1 of Article I of the Plan is
hereby amended by the deletion of paragraph (33) thereunder and the substitution
in lieu thereof of a new paragraph (33) to read as follows:

         "(33)    Investment Fund or Funds: The Capital Preservation Fund,
         Equity Fund, Fixed Income Fund, NCC Stock Fund, Money Market Fund and
         any other fund established by the Committee under Section 5.1. The NCC
         Stock Fund shall constitute the ESOP Feature of the Plan. All other
         Investment Funds shall constitute the Profit Sharing Feature of the
         Plan."

10.      Effective December 31, 2003, Section 1.1 of Article I of the Plan is
hereby amended by the deletion of paragraph (45) thereunder and the substitution
in lieu thereof of a new paragraph (45) to read as follows:

         "(45)    NPI Stock Fund: Effective April 16, 2001 through December 31,
         2003, one of the Investment Funds provided under the Plan. As of
         December 31, 2003, the NPI Stock Fund shall no longer be an Investment
         Fund provided under the Plan."

11.      Effective December 31, 2003, Section 5.1 of Article V of the Plan is
hereby amended by the deletion of first sentence in paragraph (1) thereunder and
the substitution in lieu thereof of a new sentence to read as follows:

         "The Trust Fund (other than the portion of the Trust Fund consisting of
         the Loan Accounts) shall be divided into the following Investment
         Funds: the Equity Fund, the Fixed Income Fund, the Money Market Fund,
         the NCC Stock Fund, the Capital Preservation Fund, and such other
         Investment Funds as the Committee may in its discretion select or
         establish."

12.      Effective December 31, 2003, Section 5.1 of Article V of the Plan is
hereby amended by the deletion of subparagraph (c) of paragraph (2) thereunder
and the substitution in lieu thereof of a new subparagraph (c) to read as
follows:

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         "(c)     The determination of the Trustee as to whether an investment
         is within the category of investments which may be made for the Fixed
         Income Fund, the Equity Fund, the NCC Stock Fund, the Capital
         Preservation Fund, the Money Market Fund or such other Investment Funds
         as the Committee shall have established shall be conclusive."

13.      Effective December 31, 2003, Section 5.5 of Article V of the Plan is
hereby amended by the deletion of the last sentence in paragraph (1) thereof.

14.      Effective December 31, 2003, Section 5.6 of Article V of the Plan is
hereby amended by the deletion of paragraph (1) thereunder and the substitution
in lieu thereof of a new paragraph (1) to read as follows:

         "(1)     Each Participant shall have the right from time to time to
         elect that all or a part of his interest in one or more of the
         Investment Funds (including amounts attributable to Employer
         Contributions) be liquidated and the proceeds thereof reinvested in any
         of the other Investment Funds. Such an investment-mix adjustment shall
         not affect investment of amounts received in the Trust as
         contributions, which shall continue to be invested pursuant to Section
         5.5. Notwithstanding the foregoing provisions of this Section, a
         Participant may not elect that any part of his interest in the Capital
         Preservation Fund be liquidated and that the proceeds thereof be
         reinvested in the Money Market Fund or the Fixed Income Fund."

15.      Effective December 31, 2003, Section 6.12 of Article VI of the Plan is
hereby amended by the deletion of paragraph (2) thereunder and the substitution
in lieu thereof of a new paragraph (2) to read as follows:

         "(2)     All distributions, withdrawals and loans shall be made in
         cash, provided that if the Participant or Beneficiary so elects on a
         form provided by the Committee, a distribution or withdrawal (but not a
         loan) of that portion of his Account which is his ESOP Account may be
         made in the form of full shares of NCC Stock, based on the fair market
         value of such NCC Stock (as determined by the Trustee in accordance
         with the provisions of the Trust Agreement) on the Valuation Date as of
         which such distribution is made."

16.      Effective December 31, 2003, Article VIII of the Plan is hereby amended
by the deletion phrase "and/or NPI Stock Fund" in each place where it appears in
said Article VIII.

17.      Effective as of the dates set forth herein below, Article XVII of the
Plan is hereby amended by adding the following new Section at the end thereof:

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                  "16.13   Appendix K - Relating to the Acquisition of
         Bridgeview Payment Solutions, Inc. by National Processing Company LLC
         and is effective as of June 9, 2003 (or such later date as may be
         required by applicable law)."

18.      Effective as of dates set forth in Section 17 above, the Appendix to
the Plan is hereby amended by adding Appendix K in the form attached hereto, at
the end thereof.

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         Executed at Cleveland, Ohio this _______ day of December, 2003.

NATIONAL CITY BANK, TRUSTEE                 NATIONAL CITY CORPORATION

By:_____________________________            By:_________________________________

Title:__________________________            Title:______________________________

                                            By:_________________________________

                                            Title:______________________________

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                                   APPENDIX K
                                       TO
               THE NATIONAL CITY SAVINGS AND INVESTMENT PLAN NO. 2

       (relating to the acquisition of Bridgeview Payment Solutions, Inc.
                      by National Processing Company, LLC.)

                  This Appendix K relates to the acquisition of Bridgeview
Payment Solutions, Inc. ("Bridgeview") by National Processing Company, LLC. and
is effective as of June 9, 2003 (the "Effective Date").

                  1.       Covered Employees. Each Bridgeview Employee who
otherwise satisfies the requirements of Section 1.1(14) of the Plan shall become
a Covered Employee as of the later of the Effective Date or his actual date of
hire.

                  2.       Service. Each Bridgeview Employee shall be credited
with service under the Plan with respect to vesting and eligibility to
participate in the Plan, and with respect to eligibility for benefits, from such
Bridgeview Employee's date of hire with Bridgeview. Notwithstanding the
foregoing, no highly compensated employee (as such term is defined in section
414(q) of the Code) shall be credited with service pursuant to this paragraph 2
to the extent that such service would cause the Plan to fail to satisfy final
Treasury Regulations issued under Section 401(a)(4) of the Code.

                                       12<PAGE>

                                                                    EXHIBIT 10.A

                                    VIAD CORP
                           1997 OMNIBUS INCENTIVE PLAN
                  PERFORMANCE-BASED RESTRICTED STOCK AGREEMENT

                            AS AMENDED MARCH 30, 2004
                  (REPLACES AGREEMENT DATED FEBRUARY 19, 2004)

      Shares of Performance-Based Restricted Stock are hereby awarded by Viad
Corp (Corporation), a Delaware corporation, effective January 1, 2004, to
_________ (Employee) in accordance with the following restrictions, terms and
conditions:

      1.    SHARE AWARD. The Corporation hereby awards the Employee _____ Shares
(Shares) of Common Stock, par value $1.50 per share (Common Stock) of the
Corporation pursuant to the Viad Corp 1997 Omnibus Incentive Plan (Plan), and
upon the terms and conditions, and subject to the restrictions therein and
hereinafter set forth.

      2.    RESTRICTIONS ON TRANSFER AND RESTRICTION PERIOD. During the period
commencing on the date hereof (Commencement Date) and terminating as set forth
below (Restriction Period), the Shares may not be sold, assigned, transferred,
pledged, or otherwise encumbered by the Employee, except as hereinafter
provided. The Restriction Period shall lapse as follows:

            a)    One third of Earned Shares, effective as of January 1 of the
                  first year following the year of grant, subject to final
                  determination of achievement of Management Incentive Plan
                  (MIP) performance targets;

            b)    One third of Earned Shares on January 1 of the second year
                  following the year of grant; and

            c)    The remaining one third of Earned Shares on January 1 of the
                  third year following the year of grant.

Shares will be earned, subject to forfeiture pursuant to paragraph 3, based upon
the level of achievement of MIP performance targets in the year of grant (Earned
Shares). No Shares will be earned if overall achievement of MIP performance
targets is below 80% of target, and 25% of Shares will be earned if overall
achievement of MIP performance targets is at 80% of target, with Shares above
that level earned ratably at the same percentage as MIP awards, up to but not
exceeding 100% of target achievement.

Full ownership of Earned Shares will enure to the benefit of the Employee at the
expiration of the Restriction Period with respect thereto, subject to forfeiture
pursuant to paragraph 3. The Board of Directors (Board) shall have the
authority, in its discretion, to accelerate the time at which any or all of the
restrictions shall lapse with respect to any Earned Shares, prior to the
expiration of the Restriction Period with respect thereto, or to remove any or
all of such restrictions, whenever the Board may determine that such action is
appropriate by reason of change in applicable tax or other law, or any other
change in circumstances.

                                    (PBRS)1
<PAGE>

      3.    FORFEITURE AND REPAYMENT PROVISIONS.

            (a)   TERMINATION OF EMPLOYMENT. Except as provided in this
paragraph 3(a) and in paragraph 8 below, if the Employee ceases to be an
Employee of the Corporation or any of its Affiliates (as defined in the Plan)
for any reason, all Shares or Earned Shares which at the time of such
termination of employment are subject to the restrictions imposed by paragraph 2
above shall upon such termination of employment be forfeited and returned to the
Corporation.

            Except as otherwise specifically determined by the Human Resources
Committee in its absolute discretion on a case by case basis, if the Employee is
terminated by the Corporation or any of its Affiliates for any reason, (other
than for Cause, as defined in the Plan, or for failure to meet performance
expectations, as determined by the Chief Executive Officer of the Corporation),
or if the Employee ceases to be an employee of the Corporation or any of its
Affiliates by reason of death or total or partial disability, full ownership of
the Earned Shares will occur, upon lapse of the applicable Restriction Periods
as set forth in paragraph 2.

            If the Employee ceases to be an employee of the Corporation or any
of its Affiliates by reason of normal or early retirement, full ownership of the
Earned Shares will occur upon lapse of the applicable Restriction Periods as set
forth in paragraph 2 and dividends will be paid through such period, in each
case on a pro rata basis, calculated based on the percentage of time Employee
was employed during the year in which the award was granted.

            (b)   NON-COMPETE. Unless a Change of Control (as defined in the
Plan) shall have occurred after the date hereof:

                  (i)   In order to better protect the goodwill of the
Corporation and its Affiliates and to prevent the disclosure of the
Corporation's or its Affiliates' trade secrets and confidential information and
thereby help insure the long-term success of the business, Employee, without
prior written consent of the Corporation, will not engage in any activity or
provide any services, whether as a director, manager, supervisor, employee,
adviser, agent, consultant, owner of more than five (5) percent of any
enterprise or otherwise, for a period of two (2) years following the date of
Employee's termination of employment with the Corporation or any of its
Affiliates, in connection with the manufacture, development, advertising,
promotion, design, or sale of any service or product which is the same as or
similar to or competitive with any services or products of the Corporation or
its Affiliates (including both existing services or products as well as services
or products known to the Employee, as a consequence of Employee's employment
with the Corporation or one of its Affiliates, to be in development):

                        (1)   with respect to which Employee's work has been
directly concerned at any time during the two (2) years preceding termination of
employment with the Corporation or one of its Affiliates, or

                        (2)   with respect to which during that period of time
Employee, as a consequence of Employee's job performance and duties, acquired
knowledge of trade secrets or other confidential information of the Corporation
or its Affiliates.

                  (ii)  For purposes of the provisions of paragraph 3(b), it
shall be conclusively presumed that Employee has knowledge of information he or
she was directly exposed to through actual receipt or review of memos or
documents containing such information, or through actual attendance at meetings
at which such information was discussed or disclosed.

                                    (PBRS)2
<PAGE>

                  (iii) All Shares subject to the restrictions imposed by
paragraph 2 above shall be forfeited and returned to the Corporation, if
Employee engages in any conduct agreed to be avoided pursuant to the provisions
of paragraph 3(b) at any time within two (2) years following the date of
Employee's termination of employment with the Corporation or any of its
Affiliates.

                  (iv)  If, at any time within two (2) years following the date
of Employee's termination of employment with the Corporation or any of its
Affiliates, Employee engages in any conduct agreed to be avoided pursuant to the
provisions of paragraph 3(b), then all consideration (without regard to tax
effects) received directly or indirectly by Employee from the sale or other
disposition of all Earned Shares earned within two (2) years prior to
termination of employment shall be paid by Employee to the Corporation, or such
Earned Shares shall be returned to the Corporation. Employee consents to the
deduction from any amounts the Corporation or any of its Affiliates owes to
Employee to the extent of the amounts Employee owes the Corporation hereunder.

            (c)   MISCONDUCT. Unless a Change of Control shall have occurred
after the date hereof:

                  (i)   All consideration (without regard to tax effects)
received directly or indirectly by Employee from the sale or other disposition
of the Earned Shares shall be paid by Employee to the Corporation, or such
Earned Shares shall be returned to the Corporation, if the Corporation
reasonably determines that during Employee's employment with the Corporation or
any of its Affiliates:

                        (1)   Employee knowingly participated in misconduct that
causes a misstatement of the financial statements of Viad or any of its
Affiliates or misconduct which represents a material violation of any code of
ethics of the Corporation applicable to Employee or of the Always Honest
compliance program or similar program of the Corporation; or

                        (2)   Employee was aware of and failed to report, as
required by any code of ethics of the Corporation applicable to Employee or by
the Always Honest compliance program or similar program of the Corporation,
misconduct that causes a misstatement of the financial statements of Viad or any
of its Affiliates or misconduct which represents a material knowing violation of
any code of ethics of the Corporation applicable to Employee or of the Always
Honest compliance program or similar program of the Corporation.

                  (ii)  Employee consents to the deduction from any amounts the
Corporation or any of its Affiliates owes to Employee to the extent of the
amounts Employee owes the Corporation hereunder.

            (d)   ACTS CONTRARY TO CORPORATION. Unless a Change of Control shall
have occurred after the date hereof, if the Corporation reasonably determines
that at any time within two (2) years after the lapse of the last Restriction
Period Employee has acted significantly contrary to the best interests of the
Corporation, including, but not limited to, any direct or indirect intentional
disparagement of the Corporation, then all consideration (without regard to tax
effects) received directly or indirectly by Employee from the sale or other
disposition of all Earned Shares earned during the two (2) year period prior to
the Corporation's determination shall be paid by Employee to the Corporation, or
such Earned Shares shall be returned to the Corporation. Employee consents to
the deduction from any amounts the Corporation or any of its Affiliates owes to
Employee to the extent of the amounts Employee owes the Corporation hereunder.

                                    (PBRS)3
<PAGE>

            (e)   The Corporation's reasonable determination required under
Sections 3(c)(i) and 3(d) shall be made by the Human Resources Committee of the
Corporation's Board of Directors, in the case of executive officers of the
Corporation, and by the Chief Executive Officer and Corporate Compliance Officer
of the Corporation, in the case of all other officers and employees.

      4.    CERTIFICATES FOR THE SHARES. The Corporation shall issue a
certificate in respect of the aggregate number of Shares in the name of the
Employee, which shall equal the amount of the award specified herein. The
Corporation shall hold all certificates on deposit for the account of the
Employee until expiration of the first restriction period set forth in paragraph
2 above, as applicable, with respect to the Shares granted, at which time new
certificates shall be issued which shall be commensurate with the installment
periods set forth in paragraph 2 above. Each certificate for restricted Shares
shall bear the following legend:

                        The transferability of this certificate and the Shares
                        of stock represented hereby are subject to the terms and
                        conditions (including forfeiture) contained in the Viad
                        Corp 1997 Omnibus Incentive Plan and an Agreement
                        entered into between the registered owner and Viad Corp.
                        Copies of such Plan and Agreement are on file with the
                        Vice President-General Counsel of Viad Corp, Viad Tower,
                        Phoenix, Arizona 85077-1012.

      The Employee further agrees that simultaneously with his or her acceptance
of this Agreement, he or she shall from time to time execute a stock power
covering such award endorsed in blank and that he or she shall promptly deliver
such stock power to the Corporation.

      5.    EMPLOYEE'S RIGHTS. Except as otherwise provided herein, the
Employee, as owner of the Shares, shall have all rights of a shareholder,
including, but not limited to, the right to receive all dividends paid on the
Shares and the right to vote the Shares.

      6.    EXPIRATION OF RESTRICTION PERIOD. Upon the lapse or expiration of
the Restriction Period with respect to any Earned Shares, the Corporation shall
deliver or redeliver to the Employee the certificate in respect of such Shares
and the related stock power held by the Corporation pursuant to paragraph 4
above. The Earned Shares as to which the Restriction Period shall have lapsed or
expired and which are represented by such certificate shall be free of the
restrictions referred to in paragraph 2 above and such certificate shall not
bear thereafter the legend provided for in paragraph 4 above.

      To the extent permissible under applicable tax, securities, and other
laws, the Corporation may, in its sole discretion, permit Employee to satisfy a
tax withholding requirement by directing the Corporation to apply Shares to
which Employee is entitled as a result of termination of the Restricted Period
with respect to any Shares of Restricted Stock, in such manner as the
Corporation shall choose in its discretion to satisfy such requirement.

      7.    ADJUSTMENTS FOR CHANGES IN CAPITALIZATION OF CORPORATION. In the
event of a change in the Common Stock through stock dividends, stock splits,
recapitalization or other changes in the corporate structure of the Corporation
during the Restriction Period, the number of Shares of Common Stock subject to
restrictions as set forth herein shall be appropriately adjusted and the
determination of the Board of Directors of the Corporation as to any such
adjustments shall be final, conclusive and binding upon the Employee. Any Shares
of Common Stock or other securities received, as a result of the foregoing, by
the

                                    (PBRS)4
<PAGE>

Employee with respect to Shares subject to the restrictions contained in
paragraph 2 above also shall be subject to such restrictions and the
certificate(s) or other instruments representing or evidencing such Shares or
securities shall be legended and deposited with the Corporation, along with an
executed stock power, in the manner provided in paragraph 4 above.

      8.    EFFECT OF CHANGE IN CONTROL. In the event of a Change in Control (as
defined in the Plan), the restrictions applicable to any Shares awarded hereby
shall lapse, and such Shares shall be free of all restrictions and become fully
vested and transferable to the full extent of the original grant.

      9.    PLAN AND PLAN INTERPRETATIONS AS CONTROLLING. The Shares hereby
awarded and the terms and conditions herein set forth are subject in all
respects to the terms and conditions of the Plan, which are controlling. The
Plan provides that the Corporation's Board of Directors may from time to time
make changes therein, interpret it and establish regulations for the
administration thereof. The Employee, by acceptance of this Agreement, agrees to
be bound by said Plan and such Board actions.

Shares may not be issued hereunder, or redelivered, whenever such issuance or
redelivery would be contrary to law or the regulations of any governmental
authority having jurisdiction.

IN WITNESS WHEREOF, the parties have caused this Performance-Based Restricted
Stock Agreement to be duly executed.

Dated: March 30, 2004                 VIAD CORP

                                      By:______________________________________
                                         ROBERT H. BOHANNON
                                         Chairman, President and
                                         Chief Executive Officer

ATTEST:

______________________________________
General Counsel or Assistant Secretary

THIS PERFORMANCE-BASED RESTRICTED STOCK AGREEMENT SHALL BE EFFECTIVE ONLY UPON
EXECUTION BY EMPLOYEE AND DELIVERY TO AND RECEIPT BY THE CORPORATION.

                                    ACCEPTED:

                                    ____________________________________________
                                    Employee

                                    (PBRS)5

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