Document:

EX-4.(A)(2)

 Exhibit 4.a.2 

Agreement No. 53258.A.007 
 CERTAIN IDENTIFIED
INFORMATION HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL AND (II) IS THE TYPE THAT THE REGISTRANT TREATS AS PRIVATE OR CONFIDENTIAL 

Amendment 7 
 To 

Agreement No. 53258.C 
 between

 AT&T Services, Inc. 
 and

 Amdocs Development Limited 

  
 Proprietary and
Confidential 
 This Amendment is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party
representatives, and Supplier except under written agreement by the contracting Parties. 
  

1 

 Agreement No. 53258.A.007 

 

 CERTAIN IDENTIFIED INFORMATION HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL
AND (II) IS THE TYPE THAT THE REGISTRANT TREATS AS PRIVATE OR CONFIDENTIAL 
 AMENDMENT NO.7 

TO 
 AGREEMENT NO.
53258.C 
 This Amendment No. 7, effective as of the last date signed by a Party (“Effective Date”) and amending Restated and Amended
Master Services and Software License Agreement Number 53258.C, is by and between Amdocs Development Limited, a Cyprus corporation (hereinafter referred to as “Supplier” or “Amdocs”), and AT&T Services, Inc., a Delaware
corporation (hereinafter referred to as “AT&T”), each of which may be referred to in the singular as a “Party” or in the plural as the “Parties.” 

WITNESSETH 
 WHEREAS, Supplier and
AT&T are parties to the Master Services Agreement No.53258.C entered into on/with the effective date of on February 28, 2017 (as previously restated and amended, the “Agreement”); and 

WHEREAS, Supplier and AT&T now desire to amend the Agreement as hereinafter set forth. 

NOW, THEREFORE, in consideration of the premises and the covenants hereinafter contained, the Parties hereto agree as follows: 

 

	1.	 The following subsections c, d, and e are hereby added to Section 3.1 of the Agreement:

  

	 	c.	 In the event that an AT&T Affiliate (1) ceases to be an “Affiliate” of AT&T as defined
in the Agreement (a “Divested Entity”), by reason of a sale, merger, spin-off, consolidation, reorganization, or otherwise, or (2) AT&T sells or transfers all or substantially all of
its assets in a bona fide arm’s-length transaction to a third party purchaser that is not a competitor of Supplier (each of (1) or (2), a “Divestiture”), then upon written notice to
Supplier, such Divested Entity (in the case of clause (1) above) will be considered to be an “Affiliate” of AT&T for all purposes of this Agreement for a period of up to [***] after the closing date of the Divestiture
(“Separation Period”). In such case, during the Separation Period, (a) the Divested Entity will continue to receive Services under the terms of all applicable Orders (including the rates) entered into by such Divested Entity
with no additional fees, (b) the Divested Entity will be able to enter into additional Orders under the Agreement during the Separation Period as may be agreed to with Supplier, and/or (c) the Divested Entity or third party

  
 Proprietary and
Confidential 
 This Amendment is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party
representatives, and Supplier except under written agreement by the contracting Parties. 
  

2 

 Agreement No. 53258.A.007 

 

	 	
purchaser (in the case of clause (2) above), as applicable, shall be eligible to continue to receive Services as an Affiliate of AT&T under Orders signed by AT&T or any other
Affiliate of AT&T to the extent Affiliates are so eligible under such Orders, as applicable, provided that in the case of a third party purchaser, such third party purchaser agrees in writing to Amdocs to be bound by the terms of such Orders and
applicable terms of the Agreement. 

 Neither the Divested Entity nor the third party purchaser, as applicable, will be liable
or responsible for any acts, omissions, or breaches of the Agreement and/or any Orders or SOWs by AT&T or any other AT&T Affiliate. All payments by or on behalf of the Divested Entity for any Services during the Separation Period (the
“Separation Period Services”) will contribute to any spend (or volume) commitments hereunder. 
 In the event the Divested Entity
desires to use such Services beyond the end of the Separation Period, the Divested Entity and Supplier will enter into a new agreement upon terms to be agreed at such time between the Divested Entity and Supplier. 

Notwithstanding the foregoing, in the event that the provision by Supplier of the Separation Period Services reasonably requires a material
change of scope or timelines or imposes material additional resource or cost obligations upon Supplier as a result of the divestiture, including, without limitation, the potential requirement to supply such Services to two separate entities,
Supplier may request appropriate modifications (including with respect to fees charged) to be reflected in the affected Order (an “Order Modification”). In the event that Supplier and the Divested Entity (or third party purchaser, in the
case of clause (2) above) are unable to agree to such appropriate modifications, Supplier shall be entitled, as applicable, to terminate the affected Order immediately upon notice to the Divested Entity (or third party purchaser) or to refuse
to enter into an applicable Order. 
  

	 	d.	 At the end of, or at any time during, the Separation Period, the Divested Entity or any new entity created by
the divestiture (as applicable, “NewCo”) and Supplier may enter into a separate stand-alone agreement for Material, Software, or Services upon terms to be agreed at such time between NewCo and Supplier. In the event that Supplier and NewCo
enter into an agreement in accordance with this Section 3.1.d, NewCo shall continue to receive the Material, Software, or Services set forth in any current Order during the Separation Period, subject to the Order Modification terms in
Section 3.1.c. above as if applied to NewCo, and may enter into future Orders under the terms of the new agreement. 

  
 Proprietary and
Confidential 
 This Amendment is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party
representatives, and Supplier except under written agreement by the contracting Parties. 
  

3 

 Agreement No. 53258.A.007 

 

	 	e.	 Divested Entity No Solicitation. The following terms shall only apply between Supplier and a Divested
Entity: 

  

	 	i.	 Except as set forth in subsection ii below, Supplier will not solicit for employment, directly or indirectly,
or employ any employees of the Divested Entity involved in working with Supplier’s employees in their performance of Supplier’s obligations under this Agreement without the prior approval of the Divested Entity. Except as set forth in
subsection ii below, the Divested Entity will not solicit for employment, directly or indirectly, or employ any employee of Supplier involved in the performance of Supplier’s obligations under this Agreement without the prior consent of
Supplier. In each case, the prohibition on solicitation and hiring shall extend for a period of [***] after the termination of the employee’s employment or, as applicable, the cessation of his or her involvement in working with the other
Party’s employees in their performance under this Agreement or in the performance of Services under an Order. This provision shall not operate or be construed to prevent or limit any employee’s right to practice his or her profession or to
utilize his or her skills for another employer or to restrict any employee’s freedom of movement or association. 

  

	 	ii.	 Neither the use of employment agencies nor the publication of “help wanted” types of solicitations
and advertisements in newspapers, periodicals, Internet or Intranet bulletin boards, or other publications of general availability or circulation, nor the consideration and hiring of persons submitted by such employment agencies or responding to
such solicitations and advertisements shall be deemed a breach of this Section, unless the advertisement and solicitation is undertaken as a means to circumvent or conceal a violation of this provision. 

Original signatures transmitted and received via facsimile or other electronic transmission of a scanned document, (e.g., .pdf or similar format) are true and
valid signatures for all purposes hereunder and shall bind the Parties to the same extent as that of an original signature. This Amendment may be executed in multiple counterparts, each of which shall be deemed to constitute an original but all of
which together shall constitute only one document. 
 IN WITNESS WHEREOF, the Parties have caused this Amendment to Agreement No. 53258.C to be
executed, as of the date the last Party signs. 
  

					
	Amdocs Development Limited	 	        	 	AT&T Services, Inc.
			
	By: /s/ Jessica A.
Rose                                        
	 		 	By: /s/ Steve
Wehde                                        

			
	Name: Jessica A. Rose	 		 	Name: Steve Wehde
			
	Title: Signatory	 		 	Title: Lead Sourcing Manager
			
	Date: 04/26/2022	 		 	Date: April 22, 2022

  
 Proprietary and
Confidential 
 This Amendment is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party
representatives, and Supplier except under written agreement by the contracting Parties. 
  

4EX-4.(A)(3)

 Exhibit 4.a.3 

AT&T Agreement No. 53258.A.008 

AT&T Services, Inc. 

Standard Contractual Clauses Amendment 

This Standard Contractual Clauses Amendment (SCC Amendment) amends, as applicable: 

 

	 	1.	 any data processing addendum or similar data protection agreement(s) or schedules (the DPA) that
modifies, is incorporated by reference into, or forms part of the Agreement (as defined in clause 1 below); or 

  

	 	2.	 where no DPA exists, the Agreement itself, 

in each case, as set out below. 
 Capitalized terms used in this
SCC Amendment have the meaning given to them in clause 1 below. 
 The purpose of this SCC Amendment is to ensure that any international transfers of
Personal Data are conducted in accordance with the requirements of the Data Protection Laws of the Extended EEA Countries, by applying the Standard Contractual Clauses to international transfers of Personal Data as set out in clause 2.1. 

Accordingly, in consideration of the Parties’ mutual promises, the Parties agree (as applicable) that: (1) upon signature of this SCC Amendment; or
(2) continued provision of services and/or products provided by the Vendor Parties: 
  

	 	(i)	 clauses 1 to 5 of this SCC Amendment replace the clause(s) in the DPA and/or the Agreement (as applicable) that
relate to the international transfer of Personal Data from a Transferring AT&T Entity established in the Extended EEA Countries, or Personal Data originating from Extended EEA Countries, to Third Countries; or 

 

	 	(ii)	 where the DPA and/or Agreement (as applicable) do not cover the international transfer of Personal Data from a
Transferring AT&T Entity established in the Extended EEA Countries, or Personal Data otherwise originating from Extended EEA Countries, to Third Countries, clauses 1 to 5 of this SCC Amendment are hereby incorporated into the DPA and/or
Agreement (as applicable). 

 Except as amended by this SCC Amendment, the DPA and/or Agreement will remain in full force and effect. 

To the extent that the terms of this SCC Amendment conflict with those in the DPA and/or Agreement, the terms of this SCC Amendment shall govern. Subject to
clause 2.6 of this SCC Amendment, this SCC Amendment shall be governed by the laws of, and subject to the jurisdiction of the courts of, the laws and jurisdiction specified in the Agreement. 

Each Vendor Party is permitted to continue to store and Process the Personal Data in the jurisdictions it currently is permitted to under the DPA and/or
Agreement (as applicable): (a) only in compliance with the consents/instructions and controls set out in the DPA and/or Agreement (as applicable) and this SCC Amendment; and (b) to the extent that doing so would not be in breach of applicable
Data Protection Laws. 
  

	1	 Definitions 

For the purposes of this SCC Amendment: 
 Affiliate means
in relation to a Party, any subsidiary or parent company of that Party or any subsidiary of any such parent company at any tier. 
 Agreement means
Amended Master Services and Software License Agreement Number 53258.C, entered into between AT&T Services, Inc. (AT&T) (and any AT&T Affiliate that is party to the Agreement) and Amdocs Development Limited (Vendor) (and any
Vendor Affiliate that is party to the Agreement). 
 Data Controller means a person or entity which, alone or jointly with others, determines the
purposes and means of the Processing of Personal Data. 
 Data Processor means a person or entity which Processes Personal Data on behalf of the Data
Controller. 
 Data Protection Laws means all laws and regulations of the applicable Extended EEA Country that relate to the Processing of Personal
Data. 
 Data Subject means the natural individual to whom Personal Data relates. 

  
 1 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

 EU means the European Union. 

Extended EEA Country means a country within the European Economic Area, Switzerland or the United Kingdom, and Extended EEA Countries means the
foregoing countries collectively. 
 GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General
Data Protection Regulation). 
 Parties means the parties to this SCC Amendment. 

Personal Data means any information originated from an Extended EEA Country relating to an identified or identifiable natural person, including any
information defined as “personally identifiable information”, “personal information”, “personal data” or similar terms as such terms are defined under the Data Protection Laws of the applicable Extended EEA Country, in
each case as Processed in connection with the services and/or products provided under the Agreement. 
 Process or Processing means any operation or
set of operations performed upon Personal Data, whether or not by automatic means, including the collection, recording, organization, structuring, storage, adaption or alteration, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data. 
 Recipient Vendor Entity has the
meaning given to it in clause 2.1. 
 Sensitive Personal Data means Personal Data revealing racial or ethnic origin; political opinions; religious or
philosophical beliefs; trade union membership; physical or mental health; sex life or sexual orientation; the Processing of genetic data, biometric data for the purpose of uniquely identifying a Data Subject; Personal Data relating to criminal
convictions and offences or related security measures; and such similar subsets of Personal Data that require enhanced protections under the Data Protection Laws of the applicable Extended EEA Country. 

Standard Contractual Clauses means the “standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation
(EU) 2016/679 of the European Parliament and of the Council” adopted by the European Commission decision of 4 June 2021 and published under document number C(2021) 3972 (available here). 

Sub-Data Processor means the person or entity which Processes Personal Data on behalf of the Data Processor.

 Third Country means a country not deemed adequate to receive the Personal Data under the Data Protection Laws of the applicable Extended EEA
Country. 
 Transferring AT&T Entity has the meaning given to it in clause 2.1. 

Transferred Personal Data means any Personal Data, the transfer of which by the Transferring AT&T Entity is subject to the Standard Contractual
Clauses by virtue of clause 2.1. 
 Vendor Party means the Vendor and any applicable Vendor Affiliate that is party to the Agreement. 

 

	2	 Application of the Standard Contractual Clauses 

 

	2.1	 Where AT&T, or where applicable, an AT&T Affiliate acting as a Data Controller or a Data Processor (as
applicable) of the Personal Data: 

  

	 	(a)	 is established in an Extended EEA Country; or 

 

	 	(b)	 is not established in an Extended EEA Country, but Processes Personal Data originating from an Extended EEA
Country and: (i) is directly subject to the Data Protection Laws of the Extended EEA Country in relation to such Processing; or (ii) is contractually obliged to impose safeguards that are equivalent to those safeguards required under the
Data Protection Laws of the Extended EEA Country on any third parties with whom they share the Personal Data, 

  
 2 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

 and AT&T or the AT&T Affiliate transfers Personal Data it Processes to a Vendor Party
located in a Third Country (each of such AT&T or AT&T Affiliate referred to in this section as the Transferring AT&T Entity and each such Vendor Party referred to in this section as the Recipient Vendor Entity), the
Standard Contractual Clauses shall apply to the Recipient Vendor Entity’s Processing of such Personal Data as set out in clause 3 and clause 4 below, except to the extent that the Transferring AT&T Entity agrees in writing that the
Recipient Vendor Entity is entitled to Process such Personal Data in that Third Country by virtue of: (i) adherence to another framework recognized by the relevant data protection authorities or courts in the Extended EEA Country as providing
an adequate level of protection for the Personal Data; or (ii) an export derogation recognized by the applicable Data Protection Law. Where the Transferring AT&T Entity agrees in writing, such alternative framework or derogation shall
apply. If the Transferring AT&T Entity does not agree to this in writing, the Standard Contractual Clauses shall apply to the Recipient Vendor Entity’s Processing as set out in clause 3 and clause 4 below. 

 

	2.2	 Where the Standard Contractual Clauses apply to a transfer pursuant to clause 2.1 above, the Standard
Contractual Clauses shall supersede and replace “the standard contractual clauses approved by Commission Decision of 5 February 2010 (2010/87/EU)” or “the standard contractual clauses approved by Commission Decision of
27 December 2004 amending Decision 2001/497/EC (2004/915/EC)” (as applicable) where either of these are currently being used by the Transferring AT&T Entity and the Recipient Vendor Entity for the particular transfer.

  

	2.3	 Where AT&T or an AT&T Affiliate transfers Personal Data referred to in clauses 2.1(a) or 2.1(b) above
to a Vendor Party located in an Extended EEA Country, the Vendor Party shall enter into the Standard Contractual Clauses with any third party located in a Third Country (including any Vendor Affiliate) to whom the Vendor Party transfers such
Personal Data before making such transfer, unless AT&T or the relevant AT&T Affiliate agrees otherwise in writing, and in all cases the Vendor Party shall comply with applicable Data Protection Law in relation to such transfer. Where this
clause 2.3 applies:  

  

	 	(i)	 the Vendor Party warrants that it has provided AT&T or any AT&T Affiliate that transfers the Personal
Data to it with relevant information about: (i) which third parties the Vendor Party will transfer the Personal Data to and where those third parties are located, (ii) the Third Countries to which the Vendor Party transfers the Personal
Data; and (iii) the contractual, technical and organisational safeguards that are in place to protect the Personal Data when the Vendor Party or a relevant Data Processor or Sub-Data Processor (as
applicable) transfers the Personal Data to a Third Country; 

  

	 	(ii)	 to the extent permitted by Law, no less than every six (6) months, the Vendor Party shall provide details
of the number of legally binding requests that it or any Data Processor or Sub-Data Processor (as applicable) has received from a public authority in a Third Country; and 

 

	 	(iii)	 Annex II of the Standard Contractual Clauses (The Technical and organisational measures including technical
and organisational measures to ensure the security of the data) shall be deemed populated by the technical and organisational security measures agreed between AT&T and the Vendor and in Appendix 1 of this SCC Amendment (and reference to
“Transferring AT&T Entity” in Appendix 1 shall be construed as AT&T or the relevant AT&T Affiliate, and reference to “Recipient Vendor Entity” shall be construed as the relevant Vendor Party). 

Conflict and precedence 
  

	2.4	 Subject to clause 2.5 below, in the event of a conflict between the Standard Contractual Clauses and the DPA
and/or Agreement (including any addenda) (as applicable), the Standard Contractual Clauses shall prevail. 

Liability 
  

	2.5	 Notwithstanding clause 2.4 above, AT&T and the Vendor agree that all liabilities between them and/or any
other Transferring AT&T Entities acting as data exporter or Recipient Vendor Entity acting as data importer under the Standard Contractual Clauses, will be subject to the limitations and exclusions of liability set out in the DPA and/or
Agreement (as applicable), except to the extent prohibited by applicable law.  

 Governing law,
jurisdiction, Supervisory Authority, and interpretation 

  
 3 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

	2.6	 The parties to Standard Contractual Clauses agree that their respective obligations under the Standard
Contractual Clauses shall be governed by the law(s) of, and subject to the jurisdiction of the courts of: 

  

	 	(a)	 where the Transferring AT&T Entity is established in the EU, the Netherlands; 

 

	 	(b)	 where the Transferring AT&T Entity is established outside the EU and clause 2.1(b) above applies and the
Transferred Personal Data originates from the EU, the Netherlands; 

  

	 	(c)	 where the Transferring AT&T Entity is established outside the EU, but within an Extended EEA Country, the
Extended EEA Country in which the Transferring AT&T Entity is established; and 

  

	 	(d)	 subject to clause 2.6(b) above, where the Transferring AT&T Entity is established outside an Extended EEA
Country and clause 2.1(b) above applies, the Extended EEA Country from which the Personal Data originated. 

  

	2.7	 Annex I, Part C (Competent Supervisory Authority) of the Standard Contractual Clauses is hereby deemed
to be completed as follows: 

  

	 	(a)	 where clause 2.6(a) of this SCC Amendment applies, the supervisory authority shall be the supervisory authority
of the EU member state in which the Transferring AT&T Entity is established; 

  

	 	(b)	 where clause 2.6(b) of this SCC Amendment applies, the supervisory authority shall be the supervisory authority
of the EU member state in which the Transferring AT&T Entity has appointed an EU representative under Article 27(2) of the GDPR (an EU Representative). Where an EU Representative has not been appointed, the supervisory authority shall be
the supervisory authority of the Netherlands; 

  

	 	(c)	 where clause 2.6(c) of this SCC Amendment applies, the supervisory authority shall be the supervisory authority
of the Extended EEA Country in which the Transferring AT&T Entity is established; and 

  

	 	(d)	 where clause 2.6(d) of this SCC Amendment applies, the supervisory authority shall be the supervisory authority
of the Extended EEA Country from which the Personal Data originated. 

  

	2.8	 Where the applicable Extended EEA Country in which the Transferring AT&T Entity is established or from
where the Transferred Personal Data originated is not a member state of the EU, references in the Standard Contractual Clauses to: 

  

	 	(a)	 “Member States of the European Union” shall refer to the applicable Extended EEA Country in which the
Transferring AT&T Entity is established or from where the Transferred Personal Data originated (as applicable); 

  

	 	(b)	 “the GDPR” shall refer to the applicable Data Protection Laws of the Extended EEA Country in which
the Transferring AT&T Entity is established or from where the Transferred Personal Data originated (as applicable); and 

  

	 	(c)	 “supervisory authority” shall refer to the data protection authority in the Extended EEA Country as
determined by reference to clause 2.7 above. 

  

	3	 Transferring AT&T Entity as Data Controller or a Data Processor and Recipient Vendor Entity as Data
Processor or Sub-Data Processor (as applicable) 

 Incorporation and
interpretation of the Standard Contractual Clauses 
  

	3.1	 Where a Transferring AT&T Entity Processes Personal Data as a Data Controller or a Data Processor and a
Recipient Vendor Entity Processes the Transferred Personal Data as a Data Processor or Sub-Data Processor (as applicable), the applicable Recipient Vendor Entity agrees to comply with the obligations of a data
importer as set out in the Standard Contractual Clauses which are incorporated herein by reference and construed as follows: 

  

	 	(a)	 the Standard Contractual Clauses shall be binding upon each Transferring AT&T Entity acting as a data
exporter and each Recipient Vendor Entity, acting as data importer; 

  
 4 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

	 	(b)	 where the applicable sections of the Standard Contractual Clauses require the data exporter and the data
importer to select a module, the Vendor, on behalf of the Recipient Vendor Entity, acknowledges that: 

  

	 	(i)	 Module Two of the Standard Contractual Clauses (Transfer controller to processor) shall apply where the
Recipient Vendor Entity, as data importer, is acting as the Transferring AT&T Entity’s Data Processor; and 

  

	 	(ii)	 Module Three of the Standard Contractual Clauses (Transfer processor to processor) shall apply where the
Recipient Vendor Entity, as data importer, is acting as the Transferring AT&T Entity’s Sub-Data Processor. 

  

	 	(c)	 for the purposes of Section II, Clause 8.1 (Module Two) and Section II, Clause 8.1 (Module Three) (as
applicable) of the Standard Contractual Clauses, the instructions to the Recipient Vendor Entity shall be an instruction to Process Personal Data strictly as is necessary to perform the services and/or provide the products provided by the Recipient
Vendor Entity under the Agreement, which in the case of Module Three constitute the instructions of the relevant Data Controller(s); 

  

	 	(d)	 for the purposes of Section II, Clause 8.5 (Module Two) and Section II, Clause 8.5 (Module Three) (as
applicable) of the Standard Contractual Clauses, the Recipient Vendor Entity’s storage, erasure and return of Personal Data shall be construed by reference to the provisions regarding deletion and return of Personal Data in the DPA and/or
Agreement. In the absence of any such provision, the Transferring AT&T Entity agrees that the Recipient Vendor Entity may delete the Transferred Personal Data in accordance with Section II, Clause 8.5 (Module Two) and Section II, Clause 8.5
(Module Three) of the Standard Contractual Clauses (as applicable); and 

  

	 	(e)	 for the purposes of Section II, Clause 9 (Module Two) and Section II, Clause 9 (Module Three) (as applicable)
of the Standard Contractual Clauses, the Recipient Vendor Entity’s ability to engage subcontractors shall be construed by reference to the provisions regarding the engaging of Sub-Data Processors in the
DPA and/or Agreement. In the absence of any such provision, the Recipient Vendor Entity and the Transferring AT&T Entity agree that Option 1 shall apply. Where the DPA and/or Agreement do not specify a time period for the Recipient Vendor Entity
to submit requests to authorise or amend new Sub-Data Processors, this time period shall be thirty (30) calendar days. 

Completion of the Annexes of the Standard Contractual Clauses 
  

	3.2	 Annex I, Part A (List of parties) of the Standard Contractual Clauses is hereby deemed to be completed
with: (i) the details of the exporting Transferring AT&T Entity (as data exporter and Data Controller or Data Processor (as applicable)); and (ii) the details of the applicable Recipient Vendor Entity (as data importer and Data
Processor or Sub-Data Processor (as applicable)), in each case as set out in the Agreement. 

  

	3.3	 Annex I, Part B (Description of the transfer) of the Standard Contractual Clauses is hereby deemed to be
completed with the following information: 

  

	 	(a)	 Categories of Data Subjects whose Personal Data is transferred: such Data Subjects whose Transferred Personal
Data is strictly required by the Recipient Vendor Entity (as data importer) to provide the services and/or products; 

  

	 	(b)	 Categories of Transferred Personal Data: such Transferred Personal Data as is strictly required by the
Recipient Vendor Entity (as data importer) to provide the services and/or products; 

  

	 	(c)	 Special categories of Personal Data transferred (if applicable): such special categories of Transferred
Personal Data as is strictly required by the Recipient Vendor Entity (as data importer) to provide the services and/or products. The applied restrictions or safeguards are described at clause 4.4 below; 

 

	 	(d)	 Frequency of the transfer: regular as required in connection with the provision and receipt of the services
and/or products; 

  

	 	(e)	 Nature and purpose(s) of the data transfer and further Processing: strictly to provide the services and/or
products in accordance with applicable Data Protection Laws and the Transferring AT&T Entity’s (as data exporter) instructions; 

  

	 	(f)	 The period for which the Transferred Personal Data will be retained, or if that is not possible, the criteria
used to determine that period: for no longer than is necessary to provide the services and/or products (unless otherwise agreed with the Transferring Customer Entity); and 

  
 5 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

 (g) Subject matter, nature and duration of the Processing in relation to any transfers to (sub-)processors: as per clause 4.3(e) above, 
 in each case in accordance with applicable Data Protection
Laws and the data exporter’s instructions. 
  

	3.4	 Annex II of the Standard Contractual Clauses (The Technical and organisational measures including technical
and organisational measures to ensure the security of the data) is hereby deemed to be completed as follows: the Recipient Vendor Entity shall implement and maintain the technical and organisational security measures specified in (i)the DPA
and/or Agreement; and (ii) Appendix 1 of this SCC Amendment. 

  

	3.5	 The Recipient Vendor Entity agrees to execute additional documents (including updates to the Annexes of the
Standard Contractual Clauses) and apply additional protections, as may be required by the Data Protection Laws. 

  

	4	 Additional country requirements 

 

	4.1	 If a Vendor Party at any time Processes Personal Data originating from AT&T or an AT&T Affiliate in any
country which restricts the Processing, export, or use of the Personal Data outside that country (including an Extended EEA Country), the relevant Vendor Party will, on the relevant AT&T or AT&T Affiliate’s instructions, take all
necessary actions and execute such agreements as may be required under applicable data protection law in such country to legitimise any Processing or data transfer of Personal Data to the Vendor Party and to ensure an adequate level of protection
for the relevant Personal Data. 

  

	4.2	 In the event that any competent authority holds that a data transfer mechanism relied on by the Parties
(including pursuant to clause 5.1 above) is invalid, or any supervisory authority requires transfers of Personal Data made pursuant to such mechanism to be suspended, then AT&T may, at its discretion, require the Vendor Party to cease Processing
Personal Data, or co-operate with it to facilitate use of an alternative transfer mechanism, provided, however, that any such instruction of AT&T to cease the Processing Personal Data shall not be
construed as a breach of the Vendor’s obligations under the DPA or the Agreement. 

 How to Execute 

If e-signatures are accepted in your jurisdiction and you elect to execute this SCC Amendment through Adobe (or other e-sign application), follow the prompts to provide the required information and e-signature. Alternatively, this SCC Amendment may be printed, completed and signed as
indicated above, and returned to AT&T via email at: sw1371@att.com. 
 Please note that if you do not sign this SCC Amendment within thirty
(30) days receipt but continue to provide your products or services to AT&T and/or AT&T’s Affiliates under the Agreement, such continued provision of products or services will constitute your acceptance of this SCC
Amendment and signify your agreement that the DPA and/or the Agreement (as applicable) is deemed to be amended as provided by this SCC Amendment. 

  
 6 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

 IN WITNESS WHEREOF, the Parties by their duly authorized representatives, agree to the terms set forth
in this SCC Amendment. 
  

			
	Amdocs Development Limited	  	AT&T Services, Inc. (for itself and for and on behalf of any AT&T Affiliate that is party to the Agreement)
	(for itself and for and on behalf of any Vendor	  	
	Affiliate that is party to the Agreement) 	  	

  

									
	By:	 	/s/ Steven Kennedy	 		 	 By:
	 	/s/ Steven Wehde
		 	(Authorized Signature)	 	(Authorized Signature)
	Name:	 	Steven Kennedy	 		 	Name:	 	Steve Wehde
	Title:	 	Authorized Signatory	 		 	Title:	 	Lead Sourcing Manager
	Date:	 	May 10, 2022	 		 	Date:	 	May 2, 2022

  
 7 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

 Appendix 1 – Security Measures supporting the Standard Contractual Clauses 

The Recipient Vendor Entity shall apply the following: 

Technical: 
  

	 	1.	 Strong encryption that meets industry best practices, is robust against cryptanalysis, is not susceptible to
interference or unauthorized access, and for which key access is limited to specific authorized individuals with a need to access Personal Data in order to engage in Processing or, wherever practicable, such key access is limited solely to the
Transferring AT&T Entity; 

  

	 	2.	 Wherever practicable with respect to Processing, pseudonymization sufficient to cause Personal Data to no
longer be attributable to a specific individual, provided safeguards are in place to prevent re-identification and the algorithmic process or key to re-establish
identity is held only by the Transferring AT&T Entity; 

  

	 	3.	 If already the case as at the date of receipt of this SCC Amendment or otherwise practicable, physical
locations in which Sensitive Personal Data are Processed will be limited to the applicable Extended EEA Country or countries deemed adequate to receive such Personal Data under the Data Protection Laws of the applicable Extended EEA Country;

  

	 	4.	 Restrictions to prevent Processing any Personal Data on devices or systems not protected by the Recipient
Vendor Entity’s firewall; 

  

	 	5.	 Access restrictions to limit Processing to authorized Recipient Vendor Entity workforce and devices authorized
explicitly by the Recipient Vendor Entity through proper separation of duties, role-based access, on a need-to-know and least privilege basis; 

 

	 	6.	 Multi-factor authentication and use of a virtual private network for any remote access to Recipient Vendor
Entity systems or Personal Data; 

  

	 	7.	 Physical security procedures, including the use of monitoring 24 hours /7 days a week, access controls and logs
of access, and measures sufficient to prevent physical intrusions to any Recipient Vendor Entity or other Vendor Affiliate’s facility where Personal Data is Processed; 

 

	 	8.	 Secure disposal of equipment and physical and electronic media that contain Personal Data;

  

	 	9.	 Ongoing vulnerability identification, management and remediation of systems including applications, databases,
and operating systems used by the Recipient Vendor Entity to Process Personal Data; 

  

	 	10.	 Logging and monitoring to include security events, all critical assets that Process Personal Data, and system
components that perform security functions for the Recipient Vendor Entity or other Vendor Affiliate network (e.g., firewalls, IDS/IPS, authentication servers) intended to identify actual or attempted access by unauthorized individuals and anomalous
behavior by authenticated users; 

  

	 	11.	 Monitoring, detecting, and restricting the flows of Personal Data on a multi-layered basis, including but not
limited to the use of network segmentation, secure configuration of firewalls, intrusion detection and/or prevention systems, denial of service protections; 

  

	 	12.	 Remote work procedures that require “clean desk” standards in place and a remote work management
program that limits use to only devices authorized pursuant to Vendor’s security program; and 

  

	 	13.	 Recipient Vendor Entity shall, at the request of data Transferring AT&T Entity, promptly provide a copy of
its most recent Recipient Vendor Entity SOC2 Type II report, PCI Attestation of Compliance and/or industry certification such as ISO/IEC 27001 or any successor standards for information security management. If Recipient Vendor Entity does not hold
such certification, it must conduct, at its own expense no less than annually, an independent third-party audit of Recipient Vendor Entity’s security program and systems, and facilities used to Process Personal Data, with a detailed summary of
the report to be provided to the Transferring AT&T Entity. 

  
 8 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties. 

 AT&T Agreement No. 53258.A.008 

 

 The foregoing are without prejudice to other measures identified by the Parties in the DPA and/or Agreement
(as applicable), including any relevant addendum or exhibit specifying security requirements, which shall take precedence to the extent they require Recipient Vendor Entity to implement more protective measures. 

  
 9 

Proprietary and Confidential 

This Agreement is not for use or disclosure outside of AT&T, its Affiliates, and its and their third-party representatives, and Supplier
except under written agreement by the contracting Parties.

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