Document:

Services Agreement

 Exhibit 4(a).10 

SERVICES AGREEMENT 

THIS SERVICES AGREEMENT (this “Agreement”) is entered into as of August 6, 2009, by
and between CDC Software Corporation, a company organized under the laws of the Cayman Islands (“CDC Software”), and CDC Corporation, a company organized under the laws of the Cayman Islands
(“Parent”). 
 RECITALS 

WHEREAS, CDC Software and its parent company, CDC Software International Corporation, will be offering and selling
class A ordinary shares, $0.001 par value per share (the “Class A Ordinary Shares”), to the public in an offering registered under the Securities Act of 1933, as amended (the “Initial Public
Offering”); 
 WHEREAS, following the Initial Public Offering, Parent is expected to
beneficially own all of the issued and outstanding class B ordinary shares, $0.001 par value per share, of CDC Software (the “Class B Ordinary Shares” and, together with the Class A Ordinary Shares, collectively,
the “Ordinary Shares”), representing approximately 98.1% of the combined voting power of CDC Software; 

WHEREAS, Parent has heretofore directly or indirectly provided certain services to CDC Software, including the
Services described in more detail on Schedule I attached to this Agreement (collectively, the “Parent Services”); 

WHEREAS, CDC Software has heretofore directly or indirectly provided certain services to Parent, including the
Services described in more detail on Schedule I attached to this Agreement (collectively, the “CDC Software Services”); 

WHEREAS, on the terms and subject to the conditions set forth herein, (a) CDC Software desires to retain
Parent as an independent contractor to provide, directly or indirectly, the Parent Services to CDC Software from and after the Closing Date (as defined below) and (b) Parent desires to retain CDC Software as an independent contractor to
provide, directly or indirectly, the CDC Software Services to Parent from and after the Closing Date (as defined below); and 

WHEREAS, on the terms and subject to the conditions set forth herein, Parent desires to provide, directly or
indirectly, the Parent Services to CDC Software, and CDC Software desires to provide, directly or indirectly, the CDC Software Services to Parent. 

 AGREEMENTS 

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are acknowledged by this
Agreement, Parent and CDC Software, for themselves, their successors and assigns, agree as follows: 
 ARTICLE I.

 DEFINITIONS 

As used in this Agreement, the following terms will have the following meanings, applicable both to the singular and the
plural forms of the terms described: 
 “Action” has the meaning ascribed thereto in
Section 5.02. 
 “Agreement” has the meaning ascribed thereto in the preamble to
this Agreement; as such agreement may be amended and supplemented from time to time in accordance with its terms. 

“CDC Software” has the meaning ascribed thereto in the preamble to this Agreement. 

“CDC Software Indemnified Person” has the meaning ascribed thereto in Section 5.03.

 “CDC Software Services” has the meaning ascribed thereto in the recitals to this
Agreement. 
 “Class A Ordinary Shares” has the meaning ascribed thereto in the
recitals to this Agreement. 
 “Class B Ordinary Shares” has the meaning ascribed
thereto in the recitals to this Agreement. 
 “Closing Date” means the date of the
initial closing of the Initial Public Offering. 
 “Ordinary Shares” has the meaning
ascribed thereto in the recitals to this Agreement. 
 “Confidential Information” has
the meaning ascribed thereto in Section 7.06. 
 “force majeure” has the meaning
ascribed thereto in Section 7.04. 
 “Initial Public Offering” has the meaning
ascribed thereto in the recitals to this Agreement. 
 “Indemnified Person” has the
meaning ascribed thereto in Section 5.01. 
 “Ownership Reduction Date” means the
date on which Parent ceases to own, directly or indirectly, Ordinary Shares representing more than fifty percent (50%) of the combined voting power of CDC Software. 

“Parent” has the meaning ascribed thereto in the preamble to this Agreement. 

“Parent Indemnified Person” has the meaning ascribed thereto in Section 5.02. 

“Plans” means those certain employee benefit plans of CDC Software Corporation or Parent, if any,
that are being, or may be, made available to certain employees of the other Party. 
  

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 “Parent Services” has the meaning ascribed thereto
in the recitals to this Agreement. 
 “Parties” means both CDC Software and Parent, and
“Party” means one of them as the context indicates. 
 “Payment
Date” has the meaning ascribed thereto in Section 3.02(b). 
 “Person”
means any individual, partnership, limited liability company, joint venture, corporation, trust, unincorporated organization, government (and any department or agency thereof) or other entity. 

“Schedule I” means the first schedule attached to this Agreement, as such Schedule may be
amended and supplemented from time to time in accordance with this Agreement. 

“Schedule II” means the second schedule attached to this Agreement, as such Schedule may be
amended and supplemented from time to time in accordance with this Agreement. 

“Schedules” means Schedule I and Schedule II. 

“Service Costs” has the meaning ascribed thereto in Section 3.01. 

“Services” means the Parent Services and the CDC Software Services. 

“Subsidiary” means, with respect to any Person, any corporation, association, partnership, joint
venture or other business entity of which more than 50% of the voting capital stock or other voting ownership interests is owned or controlled directly or indirectly by such Person or by one or more of the Subsidiaries of such Person or by a
combination thereof. 
 ARTICLE II. 

PURCHASE AND SALE OF SERVICES; NO WARRANTY 

Section 2.01 Purchase and Sale of Services. (a) Subject to the terms and conditions of this Agreement and in
consideration of the Service Costs described below, Parent agrees to provide to CDC Software, or procure the provision to CDC Software of, and CDC Software agrees to purchase from Parent, the Parent Services. Unless otherwise specifically agreed by
Parent and CDC Software, the Parent Services to be provided or procured by Parent hereunder shall be substantially similar in scope, quality, and nature to those provided to, or procured on behalf of, CDC Software prior to the Closing Date.

 (b) The Parties understand that (i) the Parent Services that Parent shall provide (or procure the
provision of) to CDC Software under this Agreement will, at CDC Software’s request, be provided to Subsidiaries of CDC Software and (ii) Parent may satisfy its obligation to provide or procure Parent Services hereunder by causing one or
more of its Subsidiaries (other than CDC Software) to provide or procure such Parent Services. With respect to Parent Services provided to, or procured on behalf of, any Subsidiary of CDC Software, CDC Software agrees to pay on behalf of such
Subsidiary all amounts payable by or in respect of such Parent Services. 
  

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 (c) Subject to the terms and conditions of this Agreement and in
consideration of the Service Costs described below, CDC Software agrees to provide to Parent, or procure the provision to Parent, and Parent agrees to purchase from CDC Software, the CDC Software Services. Unless otherwise specifically agreed by
Parent and CDC Software, the CDC Software Services to be provided or procured by CDC Software hereunder shall be substantially similar in scope, quality, and nature to those provided to, or procured on behalf of, Parent prior to the Closing Date.

 (d) The Parties understand that (i) the CDC Software Services that CDC Software shall provide (or
procure the provision of) to Parent under this Agreement will, at Parent’s request, be provided to Subsidiaries of Parent and (ii) CDC Software may satisfy its obligation to provide or procure CDC Software Services hereunder by causing one
or more of its Subsidiaries to provide or procure such CDC Software Services. With respect to CDC Software Services provided to, or procured on behalf of, any Subsidiary of Parent (other than CDC Software), Parent agrees to pay on behalf of such
Subsidiary all amounts payable by or in respect of such CDC Software Services. 
 Section 2.02 Additional
Services. In addition to the Services to be provided pursuant to Section 2.01, to the extent that Parent and CDC Software mutually agree in their respective sole discretion, Parent and CDC Software may provide additional services
(including services not provided by either Party prior to the Closing Date) to the other Party. The scope of any such services, as well as the term, costs, and other terms and conditions applicable to such services, shall be as mutually agreed by
Parent and CDC Software in their respective sole discretion. 
 Section 2.03 NO WARRANTY. (a) Parent
acknowledges that (i) CDC Software does not regularly provide the CDC Software Services, or any related services, to third parties as part of its business and (ii) that CDC Software does not warrant or assume responsibility for its
provision of the CDC Software Services. THERE ARE NO WARRANTIES RELATING TO THE CDC SOFTWARE SERVICES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 (b) CDC Software acknowledges that (i) Parent does not regularly provide the Parent Services, or any
related services, to third parties as part of its business and (ii) that Parent does not warrant or assume responsibility for its provision of the Parent Services. THERE ARE NO WARRANTIES RELATING TO THE PARENT SERVICES OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 

ARTICLE III. 

SERVICE COSTS; OTHER CHARGES 

Section 3.01 Service Costs Generally. (a) Schedule II attached to this Agreement indicates, with
respect to the Services listed in Schedule I, the method of calculating the amount CDC Software shall pay to Parent for the Parent Services and the method of calculating the amount Parent shall pay to CDC Software for the CDC Software
Services (collectively, the “Service Costs”). Each Party agrees to pay to the other Party the applicable Service Costs in the manner set forth in Section 3.02. 

 

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 Section 3.02 Invoicing and Settlement of Costs. (a) Unless otherwise
agreed-to by the Parties, each Party will invoice or otherwise notify the other Party of the Service Costs on a monthly basis, in a manner substantially consistent with the billing practices used in connection with the Services prior to the Closing
Date. In connection with the invoicing described in this Section 3.02(a), each Party will provide the other Party the same billing data and level of detail as it customarily provided prior to the Closing Date. 

(b) Each Party agrees to pay the Service Costs within such time period prescribed by such notice or invoice (each invoice
date or notification date, a “Payment Date”). Either Party may make such payments: (i) through its intercompany billing system, (ii) through its cash management systems, (iii) by wire transfer of immediately
available funds payable to the order of the other, or (iv) subject to existing agreements between the Parties, by right of set-off of all or a portion of any determinable Service Costs in a manner substantially similar to the practice of the
Parties and their subsidiaries prior to the Initial Public Offering. 
 (c) If either Party fails to pay any
monthly payment within sixty (60) business days of the relevant Payment Date, and the non-breaching Party provides written notice of such breach to the delinquent Party, the delinquent Party shall be obligated to pay, within fifteen
(15) business days of its receipt of such written notice thereof from the other Party, in addition to the amount due on such Payment Date, interest on such amount at the prime rate of interest (as of the applicable Payment Date) plus one
percent (1%) per annum, compounded monthly from the relevant Payment Date through the date of payment. Notwithstanding the foregoing, if either Party has reasonable basis to believe an invoice is incorrect, it shall notify the other Party of
the basis for its belief and the Parties shall reasonably cooperate to resolve such matter. Provided that the Party has timely paid all amounts not in dispute, in such event, interest shall not accrue on any amount in dispute and no default shall be
alleged until the earlier of (x) forty-five (45) days from the Payment Date and (y) three (3) business days following resolution of such matter. 

ARTICLE IV. 

DELEGATION; PLANS; TRADEMARKS AND SERVICE MARKS 

Section 4.01 Delegation. Each Party hereby delegates to the other Party, final and binding authority, responsibility,
and discretion to interpret and construe the provisions of its Plans. Each Party may further delegate such authority to third-party plan administrators. 

Section 4.02 Trademarks and Service Marks. The parties have entered into a Trademark License Agreement with respect to
the usage of trademarks and service marks. 
 ARTICLE V. 

LIMITATION OF LIABILITY; INDEMNIFICATION 

Section 5.01 Limitation of Liability. (a) Each Party agrees that neither Party and its Subsidiaries and their
respective directors, officers, agents and employees (each, an “Indemnified Person”) shall have any liability, whether direct or indirect, in contract or tort or otherwise, to the other Party or any of its Subsidiaries for or
in connection with the Services rendered or to be rendered by any Indemnified Person pursuant to this Agreement or any other services rendered by any Indemnified Person, the transactions contemplated by this Agreement,

  

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or any Indemnified Person’s actions or inactions in connection with any such Services, any such other services, or any such transactions, except for damages that have resulted from such
Indemnified Person’s willful misconduct in connection with any such Services, other services, transactions, actions or inactions. 

(b) NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT OR AT LAW OR IN EQUITY, NEITHER PARTY SHALL BE LIABLE TO
THE OTHER PARTY OR ITS SUBSIDIARIES FOR PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION OR ANY OTHER LOSS)
HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, ARISING FROM OR RELATING TO ANY CLAIM MADE UNDER THIS AGREEMENT OR REGARDING THE PROVISION OF OR THE FAILURE TO PROVIDE THE SERVICES OR ANY OTHER SERVICES. THE FOREGOING LIMITATION WILL NOT LIMIT EITHER
PARTY’S OBLIGATIONS WITH RESPECT TO PAYMENT OF DAMAGES OF ANY KIND INCLUDED IN AN AWARD OR SETTLEMENT OF A THIRD PARTY CLAIM UNDER ANY INDEMNITY PROVISIONS SPECIFIED HEREIN. PARENT SHALL HAVE NO LIABILITY OF ANY KIND OR NATURE WHATSOEVER FOR
CEASING TO PROVIDE ANY OF THE SERVICES UPON TERMINATION PURSUANT TO THIS AGREEMENT. 
 (c) Indemnification
of Parent by CDC Software. CDC Software agrees to indemnify and hold harmless Parent and its Subsidiaries and their respective directors, officers, agents and employees (each, a “Parent Indemnified Person”) from and
against any damages, and to reimburse each Parent Indemnified Person for all reasonable expenses as they are incurred in investigating, preparing, pursuing, or defending any claim, action, proceeding, or investigation, whether or not in connection
with pending or threatened litigation (each an “Action”), and whether or not any Parent Indemnified Person is a party, arising out of or in connection with the Parent Services rendered or to be rendered by any Parent
Indemnified Person pursuant to this Agreement or any other services rendered by any Parent Indemnified Person, the transactions contemplated by this Agreement, or any Parent Indemnified Person’s actions or inactions in connection with any such
Parent Services, any such other services, or any such transactions; provided that CDC Software will not be responsible for any damages of any Parent Indemnified Person that have resulted from such Parent Indemnified Person’s willful
misconduct in connection with any such Parent Services, other services, transactions, actions, or inactions. 

Section 5.02 Indemnification of CDC Software by Parent. Parent agrees to indemnify and hold harmless CDC Software and
its Subsidiaries and their respective directors, officers, agents, and employees (each, a “CDC Software Indemnified Person”) from and against any damages, and to reimburse each CDC Software Indemnified Person for all
reasonable expenses as they are incurred in investigating, preparing, pursuing or defending any Action, and whether or not any CDC Software Indemnified Person is a party arising out of or in connection with the CDC Software Services rendered or to
be rendered by any CDC Software Indemnified Person pursuant to this Agreement or any other services rendered by any CDC Software Indemnified Person, the transactions contemplated by this Agreement, or any CDC Software Indemnified Person’s
actions or inactions in connection with any such CDC Software Services, any such other services, or any such transactions; provided that Parent will not be responsible for any damages 

 

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of any CDC Software Indemnified Person that have resulted from such CDC Software Indemnified Person’s willful misconduct in connection with any such CDC Software Services, other services,
transactions, actions, or inactions. 
 Section 5.03 Additional Indemnification for Disputes by Parent.
Parent agrees to indemnify and hold harmless CDC Software and its Subsidiaries from and against any Additional Amounts (as hereinafter defined) relating to litigation or other disputes (“Disputes”) that have been accrued-for in accordance
with U.S. GAAP during the preparation of CDC Software’s (or any Subsidiary thereof’s) financial statements, or from time to time, such that in the event: (a) that any amounts accrued by CDC Software with respect to a Dispute are
subsequently determined by CDC Software in its reasonable discretion, to be insufficient and require additional amounts to be accrued therefor under U.S. GAAP; or (b) that additional amounts over the expected accrual are required to be paid to
any third party by CDC Software or any Subsidiary thereof with respect to a Dispute, the excess of the amounts provided in subsection (a) and (b) of this Section 5.03 over the expected accrual (the “Additional Amount”) shall
be absorbed by Parent; provided that Parent will not be responsible for any Additional Amount that has resulted from the gross negligence or willful misconduct of CDC Software. 

ARTICLE VI. 

TERM AND TERMINATION 

Section 6.01 Term; Expiration. This Agreement shall expire on December 31, 2019, and will automatically renew
thereafter for successive two-year periods (each, a “Renewal Term”), unless notice of termination is provided in writing by one Party to the other not less than (15) months prior to the beginning of a Renewal Term. 

Section 6.02 Termination Prior to Expiration. (a) Parent may terminate any affected CDC Software Service at any
time if (i) CDC Software shall have failed to perform any of its material obligations under this Agreement relating to any such Service, (ii) Parent has notified CDC Software in writing of such failure and (iii) such failure shall
have continued for a period of thirty (30) days after CDC Software’s receipt of notice of such failure. 

(b) Parent may terminate any or all CDC Software Service or Parent Service at any time from and after the Ownership
Reduction Date. 
 (c) CDC Software may terminate any affected Parent Service at any time if (i) Parent
shall have failed to perform any of its material obligations under this Agreement relating to any such Service, (ii) CDC Software has notified Parent in writing of such failure, and (iii) such failure shall have continued for a period of
thirty (30) days after Parent’s receipt of notice of such failure. 
 (d) Either Party may terminate
any Service effective immediately upon written notice to the other Party if the performance of such Service would require the performing Party to violate any applicable laws, rules or regulations or would result in the breach of any applicable
contract. 
 Section 6.03 Effect of Termination. (a) Other than as required by law, upon expiration or
termination of any Service pursuant to Section 6.01 or Section 6.02, each Party will have no further obligation to provide the expired or terminated Service (or any Service, in the case of

  

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termination of this Agreement) to the other Party and each Party will have no obligation to pay any fees relating to such Services; provided, however, that notwithstanding
such termination or expiration, (i) each Party shall remain liable to the other Party for fees owed and payable in respect of Services provided prior to the effective date of the termination or expiration and (ii) the provisions of
Articles IV, V, VI and VII shall survive any such termination or expiration. 
 (b) Following termination or
expiration of this Agreement with respect to any Service, Parent and CDC Software agree to cooperate, at their own expense, in providing for an orderly transition of such Service to a successor service provider. 

ARTICLE VII. 

MISCELLANEOUS 

Section 7.01 Future Litigation and Other Proceedings. In the event that CDC Software (or any of its officers or
directors) or Parent (or any of its officers or directors) at any time after the date hereof initiates or becomes subject to any litigation or other proceedings before any governmental authority or arbitration panel with respect to which the Parties
have no prior agreements (as to indemnification or otherwise), the Party (and its officers and directors) that has not initiated and is not subject to such litigation or other proceedings shall comply, at the other Party’s expense, with any
reasonable requests by the other Party for assistance in connection with such litigation or other proceedings (including by way of provision of information and making available of employees as witnesses). In the event that CDC Software (or any of
its officers or directors) or Parent (or any of its officers or directors) at any time after the date hereof initiates or becomes subject to any litigation or other proceedings before any governmental authority or arbitration panel with respect to
which the Parties have no prior agreements (as to indemnification or otherwise), each Party (and its officers and directors) shall, at its own expense, coordinate its strategies and actions with respect to such litigation or other proceedings to the
extent such coordination would not be detrimental to its interests and shall comply, at the expense of the requesting Party, with any reasonable requests of the other Party for assistance in connection therewith (including by way of provision of
information and making available of employees as witnesses). 
 Section 7.02 No Agency. Nothing in this
Agreement shall constitute or be deemed to constitute a partnership or joint venture between the Parties or, except to the extent provided in Section 4.01, constitute or be deemed to constitute any Party as the agent or employee of the other
Party for any purpose whatsoever and neither Party shall have authority or power to bind the other or to contract in the name of, or create a liability against, the other in any way or for any purpose. 

Section 7.03 Subcontractors. Each Party may hire or engage one or more subcontractors to perform all or any of its
obligations under this Agreement, provided that, subject to Section 5.01, each Party will in all cases remain primarily responsible for all obligations undertaken by it in this Agreement with respect to the scope, quality and nature of the
Services provided. 
 Section 7.04 Force Majeure. (a) For purposes of this Section, “force
majeure” means an event beyond the control of either Party, which by its nature could not have been foreseen by such Party or, if it could have been foreseen, was unavoidable, and includes without limitation,

  

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acts of God, storms, floods, riots, fires, terrorism, sabotage, civil commotion or civil unrest, interference by civil or military authorities, acts of war (declared or undeclared),
telecommunications failure and failure of energy sources. 
 (b) Neither Party shall be under any liability for
failure to fulfill any obligation under this Agreement, so long as and to the extent to which the fulfillment of such obligation is prevented, frustrated, hindered, or delayed as a consequence of circumstances of force majeure, provided always that
such Party shall have exercised all due diligence to minimize to the greatest extent possible the effect of force majeure on its obligations hereunder. 

(c) Promptly on becoming aware of force majeure causing a delay in performance or preventing performance of any
obligations imposed by this Agreement (and termination of such delay), the Party affected shall give written notice to the other Party giving details of the same, including particulars of the actual and, if applicable, estimated continuing effects
of such force majeure on the obligations of the Party whose performance is prevented or delayed. If such notice shall have been duly given, and actual delay resulting from such force majeure shall be deemed not to be a breach of this Agreement, and
the period for performance of the obligation to which it relates shall be extended accordingly, provided that if force majeure results in the performance of a Party being delayed by more than sixty (60) days, the other Party shall have the
right to terminate this Agreement with respect to any Service effected by such delay by written notice. 
 Section 7.05
Entire Agreement; No Third-Party Beneficiaries. This Agreement (including the Schedules) and any other writing signed by the Parties that specifically references this Agreement constitute the entire agreement among the Parties with
respect to the subject matter hereof and supersede all prior agreements, understandings and negotiations, both written and oral, between the Parties with respect to the subject matter hereof. This Agreement is not intended to confer upon any Person
other than the Parties to this Agreement any rights or remedies hereunder. 
 Section 7.06 Confidential
Information. CDC Software and Parent covenant and agree to hold in trust and maintain confidential all Confidential Information relating to the other Party. “Confidential Information” shall mean all information disclosed by either
Party to the other in connection with this Agreement whether orally, visually, in writing or in any other tangible form, and includes, but is not limited to, economic and business data, business plans, and the like, but shall not include
(a) information that becomes generally available other than by release in violation of the provisions of this Section 7.06, (b) information that becomes available on a nonconfidential basis to a Party from a source other than the
other Party provided the Party in question reasonably believes that such source is not or was not bound to hold such information confidential, (c) information acquired or developed independently by a Party without violating this
Section 7.06 or any other confidentiality agreement with the other Party and (d) information that any Party reasonably believes it is required to disclose by law, provided that it first notifies the other Party of such requirement and
allows such Party a reasonable opportunity to seek a protective order or other appropriate remedy to prevent such disclosure. Without prejudice to the rights and remedies of either Party, a Party disclosing any Confidential Information to the other
Party in accordance with the provisions of this Agreement shall be entitled to equitable relief by way of an injunction if the other Party breaches or threatens to breach any provision of this

  

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Section 7.06. Notwithstanding anything to the contrary set forth in this Agreement, either Party may disclose any Confidential Information that it reasonably believes is necessary or
appropriate to be disclosed in the course of performing the Services; provided, however, that such Party shall instruct all such Persons to whom it discloses any Confidential Information to hold in trust and maintain
confidential all such Confidential Information. 
 Section 7.07 Notices. Any notice, instruction, direction
or demand under the terms of this Agreement will be duly given upon delivery, if delivered by hand, facsimile transmission, or mail, to the following addresses: 
  

			
	 (a) If to CDC Software, to:

		
		 	 CDC Software Corporation

		 	 2002 Summit Boulevard, Suite 700

		 	 Atlanta, GA 30319

		 	 Attention: Chief Financial Officer

		 	 Telecopy No.: 770-351-9506

	
	 (b) If to Parent, to:

		
		 	 CDC Corporation

		 	 11/F ING Tower

		 	 308 Des Voeux Road

		 	 Central Hong Kong

		 	 Attention: Vice President, Finance

		 	 Telecopy No.: 852-2237-7227

 or to
such other addresses or telecopy numbers as may be specified by like notice to the other Party. 
 Section 7.08
Governing Law. This Agreement shall be construed in accordance with and governed by the substantive internal laws of the State of New York. 

Section 7.09 Severability. If any provision of this Agreement shall be invalid or unenforceable, such invalidity or
unenforceability shall not render the entire Agreement invalid. Rather, the Agreement shall be construed as if not containing the particular invalid or unenforceable provision, and the rights and obligations of each Party shall be construed and
enforced accordingly. 
 Section 7.10 Amendment. This Agreement (including the Schedules) may only be amended
by a written agreement executed by both Parties. 
 Section 7.11 Counterparts. This Agreement may be executed
in separate counterparts, each of which shall be deemed an original and all of which, when taken together, shall constitute one agreement. 

IN WITNESS WHEREOF, the Parties have caused this Agreement to be signed by their duly authorized representatives.

  

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	 CDC SOFTWARE CORPORATION

		
	 By:
	 	 /s/ Matthew S. Lavelle

		 	 Name:
	 	 Matthew S. Lavelle

		 	 Title:
	 	 Chief Financial Officer

	
	 CDC CORPORATION

		
	 By:
	 	 /s/ Matthew S. Lavelle

		 	 Name:
	 	 Matthew S. Lavelle

		 	 Title:
	 	 Chief Financial Officer

  

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 SCHEDULE I 

SERVICES 

The Services shall include, without limitation: 
  

	 	•	 	 Legal. Providing advice and assistance with respect to ordinary and non-ordinary course and other business transactions, public company
compliance matters, securities law and disclosure matters, legal policies, strategies regarding litigation, corporate secretarial matters, corporate compliance matters, Sarbanes-Oxley Act of 2002 compliance, managing relationships with outside
counsel, drafting, reviewing and amending customer and other contracts and contracts with customers and suppliers, advising with respect to intellectual property matters, customer disputes and employment matters and other legal issues, obtaining and
maintaining necessary business licenses, coordinating governmental compliance requirements, property services and such other services as may be required from time to time; provided that none of the foregoing services shall have been determined by
the board of directors of the relevant Party to violate the “conflict of interest” provisions of such Party’s then–current Memorandum and Articles of Association. 

 

	 	•	 	 Human Resources. Providing assistance and advice with respect to the negotiation and entry into employment agreements, continuing employment
matters, terminations, coordinating between Parent and CDC Software personnel, managing health and welfare plans, assist in the recruitment of senior executive talent, overseeing and administrating option and other incentive plans and such other
services as may be required from time to time. 

  

	 	•	 	 Insurance. Maintaining insurance policies, overseeing renewals and changes thereto and such other services as may be required from time to
time. 

  

	 	•	 	 Accounting and Auditing. Providing comprehensive financial and accounting services, invoicing and payment activity, internal and external
financial reporting, tax planning, tax compliance, tax advice, providing advice on accounting and financial reporting implications, performing public company compliance matters, performing M&A due diligence and advisory services from a finance
and accounting perspective, reviewing documentation and advising both from a business and a financial reporting perspective on transactions, overseeing and managing policy and strategy regarding accounting practices, providing input at board
meetings and assistance with applicable corporate resolutions, performing subsidiary accounting or taxation advisory services for various CDC and/or CDC Software business units in multiple jurisdictions, accounting for the option and other incentive
plans, internal auditing services, managing relationships with outside auditors and such other services as may be required from time to time. 

	 	•	 	 Investor Relations. Developing, implementing and maintaining both U.S. and non-U.S. investor relations programs, providing outreach to the
U.S. and non-U.S. financial markets and investment community, developing and maintaining relationships with financial analysts and significant shareholders through periodic road shows, analyst events, investor conferences and periodic phone
discussions, assisting in preparation of earnings announcements and press releases, participation and coordinating earnings calls, positioning Parent and/or CDC Software to the investment community, providing strategic development advice,
maintaining corporate website, assisting in the management of investment banking relationships, providing competitive peer group analyses, maintaining a database of competitors, modeling competitor performance and such other services as may be
required from time to time. 

  

	 	•	 	 Information Technology. Maintaining, administering and integrating a technology infrastructure including networking, user account
management, e-mail applications and systems, telecommunications, desktop support, production servers, management of financial systems, time and expense systems, human resources information systems, providing payroll processing and such other
services as may be required from time to time. 

  

	 	•	 	 Marketing. Maintaining and administering marketing, media outreach and advertising programs, assisting with press releases, assisting
Investor Relations in various matters and such other services as may be required from time to time. 

  

	 	•	 	 M&A. Locating, sourcing and evaluating potential M&A targets, divestitures and other corporate and strategic partners, negotiating
transaction terms and related documents, performing due diligence, working in conjunction with business sponsors, to assess the potential business, strategic and financial fit and potential synergies and cost savings, building of financial models,
assisting in the retention of financial advisors, structuring and valuing M&A and other transactions, considering advice from legal, tax, finance and other advisors, managing the M&A process, preparing board materials with respect to M&A
targets and such other services as may be required from time to time. 

  

	 	•	 	 Occupancy. Sharing of office and storage space at various facilities, performing services related to such facilities and such other services
as may be required from time to time. 

 SCHEDULE II 

COSTS 
  

	 	•	 	 So long as the Agreement remains in effect, each of Parent and CDC Software shall pay to the other, Service Costs that reflect an allocation of the
actual costs incurred by the entity providing such Services. 

  

	 	•	 	 Amounts payable pursuant to the Services Agreement may increase or decrease depending upon factors that may be determined by the parties in good
faith, and which include: 

  

	 	•	 	 whether the costs of providing such services are materially different than those being charged under the specific rate then in effect; or

  

	 	•	 	 agreed-upon price negotiations between CDC Software and CDC Corporation.Addendum No. 1 to Services Agreement

 Exhibit 4(a).11 

ADDENDUM NO. 1 TO SERVICES AGREEMENT 

THIS ADDENDUM NO. 1 to SERVICES AGREEMENT (this “Addendum”) is entered into as of May 28,
2010, by and between CDC Software Corporation, a company organized under the laws of the Cayman Islands (“CDC Software”), and CDC Corporation, a company organized under the laws of the Cayman Islands
(“Parent”). 
 RECITALS 

WHEREAS, CDC Software and its parent company, CDC Software International Corporation, offered and sold
class A ordinary shares, $0.001 par value per share (the “Class A Ordinary Shares”), to the public in an offering registered under the Securities Act of 1933, as amended (the “Initial Public
Offering”); 
 WHEREAS, in connection with the Initial Public Offering, CDC Software and
Parent entered into a Services Agreement dated as of August 6, 2009 (the “Services Agreement”); 

WHEREAS, pursuant to Sections 2.02 and 7.10 of the Services Agreement, CDC Software wishes to subscribe for
additional services, including the services described on Schedule I attached to this Addendum (the “Additional Parent Services”); 

WHEREAS, on the terms and subject to the conditions set forth herein, CDC Software desires to engage Parent as an
independent contractor to provide, directly or indirectly, the Additional Parent Services to CDC Software effective as of May 1, 2010; and 

WHEREAS, on the terms and subject to the conditions set forth herein, Parent desires to provide, directly or
indirectly, the Additional Parent Services to CDC Software. 
 AGREEMENTS 

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are acknowledged by this
Addendum, Parent and CDC Software, for themselves, their successors and assigns, agree as follows: 
 ARTICLE I.

 DEFINITIONS 

Terms not otherwise defined herein shall have the meanings ascribed to it in the Services Agreement. 

ARTICLE II. 

PURCHASE AND SALE OF SERVICES; NO WARRANTY 

Section 2.01 Purchase and Sale of Services. (a) Subject to the terms and conditions of this Addendum, Parent shall
have right, but not the obligation, to provide to CDC Software, or procure the provision to CDC Software of, and in the event Parent agrees to provide the Additional Parent Services, CDC Software agrees to purchase from Parent, the Additional Parent
Services in consideration of the costs set forth on Schedule II of this Addendum. 
 (b) The Parties understand
that (i) the Additional Parent Services that Parent shall provide (or procure the provision of) to CDC Software under this Addendum will, at CDC Software’s request, be provided to 

 
Subsidiaries and customers of CDC Software and (ii) Parent may satisfy its obligation to provide or procure the Additional Parent Services hereunder by causing one or more of its
Subsidiaries (other than CDC Software) to provide or procure such Additional Parent Services. With respect to Parent Services provided to, or procured on behalf of, any Subsidiary of CDC Software, CDC Software agrees to pay on behalf of such
Subsidiary all amounts payable by or in respect of such Additional Parent Services. 
 Section 2.02 Right of First
Refusal. CDC Software shall first offer Parent the right to provide the Additional Parent Services. A designated CDC Software representative set forth on Schedule III attached hereto shall provide written notice to all of the designated
representatives of Parent identified on Schedule III hereto notifying Parent of the Additional Parent Services that CDC Software is requesting be provided by Parent. Parent shall have 24 hours to notify all of the designated representatives of CDC
Software identified on Schedule III hereto of whether or not Parent shall provide such Additional Parent Services to CDC Software. In the event Parent elects not to provide such Additional Parent Services, or CDC Software does not receive a response
from Parent in accordance with this provision within such 24-hour period, CDC Software shall be entitled to contract with a third party for such services such that CDC Software shall be permitted to fulfill its customer obligations. For the
avoidance of doubt, electronic mail (e-mail) shall satisfy the condition that notice must be provided in writing. Each of CDC Software and Parent shall be entitled to amend Schedule III from time to time by providing written notice to the other
party. 
 ARTICLE III. 

EFFECT OF THIS ADDENDUM 

Section 3.01 This Addendum is entered into to supplement and modify the Services Agreement. Except as supplemented and/or modified
hereby, the Services Agreement remains in full force and effect and shall continue to be effective and enforceable in accordance with its terms. 

ARTICLE IV. 

MISCELLANEOUS 

Section 4.01 Waiver. Any term or condition of this Addendum may be waived at any time by the Party that is entitled to the
benefit thereof, but no such waiver shall be effective unless set forth in a written instrument duly executed by or on behalf of the Party waiving such term or condition. No waiver by any Party of any term or condition of this Addendum, in any one
or more instances, shall be deemed to be or construed as a waiver of the same or any other term or condition of this Addendum on any future occasion. 

Section 4.02 Amendment. This Addendum may be amended, supplemented, or modified only by a written instrument duly
executed by or on behalf of each Party hereto. 
 Section 4.03 Counterparts. This Addendum may be executed in any
number of counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. 

Section 4.04 Exercise of Rights. A Party may exercise a right, power, or remedy at its discretion, and separately or
concurrently with another right, power or remedy. A single or partial exercise of a right, power, or remedy by a Party does not prevent a further exercise of that or of any other right, power, or remedy. Failure by a Party to exercise or delay in
exercising a right, power, or remedy does not prevent its exercise. The rights, powers, and remedies provided in this Addendum are cumulative with and not exclusive of the rights, powers, or remedies provided by law independently of this Addendum.

 Section 4.05 Governing Law. This Addendum shall be construed in accordance with and governed by the substantive
internal laws of the State of New York. 
 Section 4.06 Severability. If any provision of this Addendum shall be
invalid or unenforceable, such invalidity or unenforceability shall not render the entire Addendum invalid. Rather, the Addendum shall be construed as if not containing the particular invalid or unenforceable provision, and the rights and
obligations of each Party shall be construed and enforced accordingly. 
 Section 4.07 Amendment. This Addendum
(including the Schedules) may only be amended by a written agreement executed by both Parties. 
  

 2 

 IN WITNESS WHEREOF, the Parties have caused this Addendum to be
signed by their duly authorized representatives. 
  

			
	CDC SOFTWARE CORPORATION
		
	By:	 	/s/ Carrick John Clough
		 	Name: Carrick John Clough
		 	Title: Chairman of the Board
	
	CDC CORPORATION
		
	By:	 	/s/ Matthew Lavelle
		 	Name: Matthew Lavelle
		 	Title: Chief Financial Officer

  

 3 

 SCHEDULE I 

SERVICES 

In connection with CDC Software’s sales of its software applications to its customers, Parent will provide Additional Parent
Services, which shall include: 
  

	 	•	 	 Strategic business consulting services; 

  

	 	•	 	 Software implementation services; 

  

	 	•	 	 Software operational support services; and 

  

	 	•	 	 Customer education and training services. 

 SCHEDULE II 

COSTS 
  

	 	•	 	 So long as the Addendum remains in effect, Parent shall charge an amount equal to the costs incurred by Parent to provide the Additional Parent
Services plus a 25% gross margin.

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