Document:

EX-10.2

 Exhibit 10.2 

FIRST AMENDMENT TO AMENDED AND 

RESTATED CREDIT AND GUARANTY AGREEMENT 

This FIRST AMENDMENT TO AMENDED AND RESTATED CREDIT AND GUARANTY AGREEMENT (this “Agreement”) is made and entered into
as of June 28, 2017, by and among SAILPOINT TECHNOLOGIES, INC., a Delaware corporation, as Company, SAILPOINT TECHNOLOGIES INTERMEDIATE HOLDINGS, LLC, a Delaware limited liability company, as a Guarantor, the other Credit Parties
party hereto, the Lenders party hereto, and GOLDMAN SACHS BANK USA (“GSB”), as Administrative Agent (in such capacity, “Administrative Agent”). 

WHEREAS, Company, the other Credit Parties party thereto from time to time, the Lenders party thereto from time to time and GSB, as
Administrative Agent, Collateral Agent and Lead Arranger, are party to that certain Amended and Restated Credit and Guaranty Agreement, dated as of November 2, 2016 (as amended, restated, supplemented or otherwise modified from time to time,
the “Credit Agreement”), whereby Lenders have extended to Company a credit facility pursuant to the Credit Agreement and the other Credit Documents; 

WHEREAS, Company has requested that Administrative Agent and Lenders make certain amendments to the Credit Agreement; and 

WHEREAS, Administrative Agent and the Lenders are willing to make such amendments subject to the terms and conditions set forth herein; 

NOW, THEREFORE, in consideration of the foregoing premises and other good and valuable consideration, the receipt, sufficiency and adequacy of
which are hereby acknowledged, the parties hereto hereby agree as follows: 
 1. Definitions. All capitalized terms used but not otherwise defined
herein shall have the respective meanings ascribed to such terms in the Credit Agreement, after giving effect to this Agreement. 
 2.
Amendments. Subject to the terms and conditions set forth herein, and in reliance on the representations, warranties, covenants and agreements contained in this Agreement: 

(a) The Recitals to the Credit Agreement are hereby amended by deleting the fifth “WHEREAS” clause in its entirety and inserting the
following in lieu thereof: 
 WHEREAS, (i) on the Restatement Effective Date, Lenders agreed to continue and/or extend
certain credit facilities to Company, in an aggregate amount not to exceed $120,000,000, consisting of (a) $115,000,000 aggregate principal amount of Term Loans (of which $110,000,000 aggregate principal amount of Term Loans remain outstanding
as of the First Amendment Effective Date (prior to any funding on such date)) and (b) $5,000,000 aggregate principal amount of Revolving Commitments (including a Letter of Credit subfacility), the proceeds of which have been used for the
purposes specified in Section 2.5 and (ii) on the First Amendment Effective Date, Lenders have agreed to extend additional (a) Term Loan Commitments to Company in an aggregate principal amount of $50,000,000 and (b) Revolving
Commitments in an aggregate principal amount of $2,500,000, the proceeds of which shall be used for the purposes specified in Section 2.5; 

 (b) Section 1.1 of the Credit Agreement is hereby amended by deleting the
defined terms “Applicable Margin”, “Fee Letter”, “Letter of Credit Sublimit”, “Leverage Multiple”, “Revolving Commitment”, “Term Loan”,
“Term Loan Commitment” and “Term Loan Exposure” in their entirety and inserting the following in lieu thereof in the proper alphabetical order: 

“Applicable Margin” means (a) for any applicable periods prior to the First Amendment Effective Date, the Applicable
Margin (as defined in this Agreement prior to the First Amendment Effective Date) and (b) on and after the First Amendment Effective Date, (i) seven percent (7.00%) for LIBOR Rate Loans and (i) six and one-half percent
(6.50%) for Base Rate Loans. 
 “Fee Letter” means the amended and restated letter agreement regarding certain fees and
dated as of the First Amendment Effective Date between Company and Administrative Agent. 
 “Letter of Credit Sublimit”
means the lesser of (i) $7,500,000, and (ii) the aggregate unused amount of the Revolving Commitments then in effect. 

“Leverage Multiple” means, from and after the First Amendment Effective Date, the lesser of (i) 5.75 and (ii) the
then applicable maximum Leverage Ratio set forth in Section 6.8(b). 
 “Revolving Commitment” means the commitment of a
Lender to make or otherwise fund any Revolving Loan and to acquire participations in Letters of Credit and “Revolving Commitments” means such commitments of all Lenders in the aggregate. The amount of each Lender’s Revolving
Commitment, if any, is set forth on Appendix A-2 or in the applicable Assignment Agreement, subject to any adjustment or reduction pursuant to the terms and conditions hereof. The aggregate amount of the
Revolving Commitments as of the First Amendment Effective Date is $7,500,000. 
 “Term Loan” means a Term Loan made by a
Lender to Company pursuant to Section 2.1(a) of this Agreement (as in effect on the Closing Date and the First Amendment Effective Date). 

“Term Loan Commitment” means the commitment of a Lender to make or otherwise fund a Term Loan and “Term Loan
Commitments” means such commitments of all Lenders in the aggregate. The amount of each Lender’s Term Loan Commitment as of the First Amendment Effective Date, if any, is set forth on Appendix A-1 or
in the applicable Assignment Agreement, subject to any 

 
adjustment or reduction pursuant to the terms and conditions hereof. An aggregate principal amount of $115,000,000 of Term Loans were funded on the Closing Date. As of the First Amendment
Effective Date (prior to any funding on such date), an aggregate principal amount of $110,000,000 of Term Loans remain outstanding. After giving effect to the funding of the Term Loans on the First Amendment Effective Date, the aggregate principal
amount of the outstanding Term Loans will be $160,000,000. 
 “Term Loan Exposure” means, with respect to any Lender, as of
any date of determination, the outstanding principal amount of the Term Loans of such Lender; provided, from and after the First Amendment Effective Date and at any time prior to the making of the Term Loans on the First Amendment Effective
Date, the Term Loan Exposure of any Lender shall be equal to the sum of such Lender’s Term Loan Commitment and the outstanding principal amount of the Term Loans of such Lender. 

(c) Section 1.1 of the Credit Agreement is hereby further amended by inserting the new defined terms “First
Amendment”, “First Amendment Effective Date”, “First Amendment Effective Date Certificate” and “First Amendment Effective Date Dividend” in the proper alphabetical order as follows: 

 “First Amendment” means that certain First Amendment to Amended and Restated Credit and Guaranty Agreement, between
Company, the other Credit Parties party thereto, Administrative Agent and the Lenders party thereto, dated the First Amendment Effective Date. 

“First Amendment Effective Date” means June 28, 2017. 

“First Amendment Effective Date Certificate” means a First Amendment Effective Date Certificate in form and substance
satisfactory to Administrative Agent. 
 “First Amendment Effective Date Dividend” means the cash dividend made and
distributed by Company to Holdings which is distributed by Holdings to the holders of its Capital Stock, if and only to the extent all of the following conditions are satisfied: (i) such dividends are made or caused to be made on the First
Amendment Effective Date (or within one Business Day thereafter) in an aggregate amount not to exceed $50,386,740.69 with (x) the proceeds of the Term Loan made on the First Amendment Effective Date in an amount not to exceed $48,616,290.13 and
(b) Unrestricted Cash in an amount not to exceed $1,770,450.56, (ii) such dividends are otherwise made in accordance with the Organizational Documents of Company and Holdings and in compliance with applicable law and (iii) no Default
or Event of Default exists and is continuing at the time of the making of such dividends (or would be caused thereby). 

 (d) Section 2.1 of the Credit Agreement is hereby amended by deleting the existing
text of such Section in its entirety and by inserting, in lieu thereof, the following text: 
 2.1 Term Loans. 

(a) Loan Commitments. As of the First Amendment Effective Date (prior to any funding on such date), the parties hereto
acknowledge and agree that the aggregate principal amount of the outstanding Term Loans is $110,000,000. Such Term Loan outstanding on the First Amendment Effective Date (prior to any funding on such date) shall not be deemed repaid on the First
Amendment Effective Date, but rather shall be re-evidenced by this Agreement as a portion of the Term Loan outstanding hereunder. In addition, subject to the satisfaction of the conditions set forth in Section 5 of the First Amendment
and subject to the terms hereof, each Lender with a Term Loan Commitment on the First Amendment Effective Date severally agrees to make, on the First Amendment Effective Date, a Term Loan to Company in an amount equal to such Lender’s Term Loan
Commitment. Company may make only one borrowing under the Term Loan Commitment which shall be on the First Amendment Effective Date. Any amount borrowed under this Section 2.1(a) and any Term Loans outstanding on the First Amendment Effective
Date (prior to any funding on such date) which are subsequently repaid or prepaid may not be reborrowed. Subject to Sections 2.12 and 2.13, all amounts owed hereunder with respect to the Term Loans shall be paid in full no later than the Term Loan
Maturity Date. Each Lender’s Term Loan Commitment shall terminate immediately and without further action on the First Amendment Effective Date after giving effect to the funding of such Lender’s Term Loan Commitment on such date. For all
purposes of this Agreement and the other Credit Documents, the sum (i) of the Term Loans outstanding on the First Amendment Effective Date (prior to any funding on such date), with an aggregate principal amount of $110,000,000 and (ii) the
additional Term Loans made on the First Amendment Effective Date, with an aggregate principal amount of $50,000,000, shall constitute the Term Loans outstanding on the First Amendment Effective Date in the aggregate principal amount of $160,000,000.

 (b) Borrowing Mechanics for Term Loan. 

(i) Company shall deliver to Administrative Agent a fully executed Funding Notice no later than 12:00 p.m. (New York City time)
on the First Amendment Effective Date. Promptly upon receipt by Administrative Agent of such Funding Notice, Administrative Agent shall notify each Lender of the proposed borrowing. 

(ii) Each Lender having a Term Loan Commitment on the First Amendment Effective Date shall make its additional portion of the
Term Loan equal to the amount of its Term Loan Commitment on the First Amendment Effective Date available to Administrative Agent not later than 12:00 p.m. (New York City time) on the First Amendment Effective Date, by wire transfer of same

 
day funds in Dollars, at Administrative Agent’s Principal Office. Upon satisfaction or waiver of the conditions precedent specified herein and the First Amendment, Administrative Agent shall
make the proceeds of the Term Loans to be made under the Term Loan Commitment as of the First Amendment Effective Date available to Company on the First Amendment Effective Date by causing an amount of same day funds in Dollars equal to the proceeds
of all such Loans received by Administrative Agent from Lenders to be credited to the account of Company at Administrative Agent’s Principal Office or to such other account as may be designated in writing to Administrative Agent by Company.

 (e) Section 2.5 of the Credit Agreement is hereby amended by inserting the following sentence therein immediately after the
end of the second sentence and immediately prior to the beginning of the third sentence of such Section as follows: 
 The proceeds of the
Term Loans made on the First Amendment Effective Date shall be applied by Company (i) to fund a portion of the First Amendment Effective Date Dividend and (ii) to pay transaction costs and expenses incurred in connection with the First
Amendment on such date. 
 (f) Sections 4.2, 4.4, 4.7, 4.13, 4.16, 4.23 of the Credit Agreement are
each hereby amended by deleting each instance of the words “Closing Date” therein and inserting the words “First Amendment Effective Date” in lieu thereof. 

(g) Section 4.2 of the Credit Agreement is further amended by deleting the words “as of the date hereof” therein and
inserting the words “as of the First Amendment Effective Date” in lieu thereof. 
 (h) Section 6.5(a) of the Credit
Agreement is hereby amended by deleting the existing text of such Section in its entirety and by inserting the following in lieu thereof: 

(a) Permitted Management Fee Payments and the First Amendment Effective Date Dividend; 

(i) Section 6.8(b) of the Credit Agreement is hereby amended by deleting the existing text of such Section in its entirety and by
inserting, in lieu thereof, the following text: 
 (b) Leverage Ratio. Holdings shall not permit the Leverage Ratio as of the last day
of any Fiscal Quarter, beginning with the Fiscal Quarter ending September 30, 2016, to exceed the correlative ratio indicated: 
  

					
	 Fiscal Quarter
	  	Leverage Ratio	 
	 For each of the Fiscal Quarters ending September 30, 2016 and December 31, 2016
	  	 	7.50:1.00	 
	 For each of the Fiscal Quarters ending March 31, 2017, June 30,
2017, September 30, 2017 and December 31, 2017
	  	 	7.00:1.00	 

					
	 Fiscal Quarter
	  	Leverage Ratio	 
	 For the Fiscal Quarter ending March 31, 2018
	  	 	6.50:1.00	 
	 For the Fiscal Quarter ending June 30, 2018
	  	 	6.25:1.00	 
	 For each of the Fiscal Quarters ending September 30, 2018, December 31, 2018 and
March 31, 2019
	  	 	6.00:1.00	 
	 For each of the Fiscal Quarters ending June 30, 2019 and September 30, 2019
	  	 	5.75:1.00	 
	 For each of the Fiscal Quarters ending December 31, 2019 and March 31, 2020
	  	 	5.50:1.00	 
	 For the Fiscal Quarter ending June 30, 2020
	  	 	5.00:1.00	 
	 For each of the Fiscal Quarters ending thereafter
	  	 	4.50:1.00	 

 (j) Section 6.8(d) of the Credit Agreement is hereby amended by deleting the existing text of such
Section in its entirety and by inserting, in lieu thereof, the following text: 
 (d) Revenue. The Credit Parties shall not permit RNR
for any trailing twelve month period to be less than the correlated amount indicated: 
  

					
	 Trailing Twelve Month Period Ending
	  	RNR	 
	 As of the last day of the Fiscal Quarter ending September 30, 2016
	  	$	40,000,000	 
	 As of the last day of the Fiscal Quarter ending December 31, 2016
	  	$	42,000,000	 
	 As of the last day of the Fiscal Quarter ending March 31, 2017
	  	$	43,000,000	 
	 As of the last day of the Fiscal Quarter ending June 30, 2017
	  	$	44,500,000	 
	 As of the last day of the Fiscal Quarter ending September 30, 2017
	  	$	46,000,000	 
	 As of the last day of the Fiscal Quarter ending December 31, 2017
	  	$	47,500,000	 
	 As of the last day of the Fiscal Quarter ending March 31, 2018
	  	$	48,000,000	 
	 As of the last day of the Fiscal Quarter ending June 30, 2018
	  	$	49,500,000	 
	 As of the last day of the Fiscal Quarter ending September 30, 2018
	  	$	51,000,000	 

					
	 Trailing Twelve Month Period Ending
	  	RNR	 
	 As of the last day of the Fiscal Quarter ending December 31, 2018
	  	$	52,500,000	 
	 As of the last day of the Fiscal Quarter ending March 31, 2019
	  	$	54,000,000	 
	 As of the last day of the Fiscal Quarter ending June 30, 2019
	  	$	55,500,000	 
	 As of the last day of the Fiscal Quarter ending September 30, 2019
	  	$	57,000,000	 
	 As of the last day of the Fiscal Quarter ending December 31, 2019
	  	$	58,500,000	 
	 As of the last day of each Fiscal Quarter ending thereafter
	  	$	59,000,000	 

 (k) Section 6.12 of the Credit Agreement is hereby amended by inserting, immediately after the end
of the text “(h) transactions expressly permitted under Section 6.5” in such Section, the text “and (i) the First Amendment Effective Date Dividend”. 

(l) Schedules 4.2, 4.13, and 4.16 to the Credit Agreement are hereby deleted in their entirety and replaced with the
Schedules attached hereto as Exhibit A. 
 (m) Appendices A-1 and A-2 of the Credit Agreement is hereby deleted in its
entirety and the following is inserted in lieu thereof: 
 APPENDIX A-1 

TO CREDIT AND GUARANTY AGREEMENT 

Term Loan Commitments 
  

																	
	 Lender
	  	Term Loan
Commitment on
the First
Amendment
Effective Date**	 	  	Principal Amount
of Term Loans
Outstanding on
the First
Amendment
Effective Date**	 	  	Principal Amount
of Term Loans
Outstanding on
the First
Amendment
Effective Date***	 	  	Pro Rata
Share of
Term
Loans***	 
	 Goldman Sachs Bank USA
	  	$	26,086,956.52	 	  	$	57,391,304.35	 	  	$	83,478,260.87	 	  	 	52.17	% 

																	
	 TPG Specialty Lending, Inc.
	  	$	11,956,521.74	 	  	$	26,304,347.83	 	  	$	38,260,869.57	 	  	 	23.91	% 
	 Fifth Street Senior Floating Rate Corp.
	  	$	0.00	 	  	$	5,173,913.04	 	  	$	5,173,913.04	 	  	 	3.23	% 
	 FS Senior Funding II LLC
	  	$	0.00	 	  	$	6,782,608.70	 	  	$	6,782,608.70	 	  	 	4.24	% 
	 Fifth Street Finance Corp.
	  	$	6,521,739.13	 	  	$	14,347,826.09	 	  	$	20,869,565.22	 	  	 	13.04	% 
	 Fifth Street Senior Funding LTD
	  	$	5,434,782.61	 	  	$	0.00	 	  	$	5,434,782.61	 	  	 	3.40	% 
	 Total
	  	$	50,000,000.00	 	  	$	110,000,000.00	 	  	$	160,000,000.00	 	  	 	100	% 

 ** = Prior to giving effect to the making of any Term Loans on the First Amendment Effective Date. 

*** = After giving effect to the making of the Term Loans on the First Amendment Effective Date. 

APPENDIX A-2 

TO CREDIT AND GUARANTY AGREEMENT 

Revolving Commitments 
  

									
	 Lender
	  	Revolving
Commitment	 	  	Pro Rata Share	 
	 Goldman Sachs Bank USA
	  	$	3,900,000.00	 	  	 	52.00	% 
	 TPG Specialty Lending, Inc.
	  	$	1,800,000.00	 	  	 	24.00	% 
	 Fifth Street Senior Floating Rate Corp.
	  	$	300,000.00	 	  	 	4.00	% 
	 Fifth Street Finance Corp.
	  	$	1,500,000.00	 	  	 	20.00	% 
	 Total
	  	$	7,500,000	 	  	 	100	% 

 3. Acknowledgements and Agreements. Credit Parties, as a material inducement to Administrative Agent and the Lenders to
enter into this letter agreement, hereby reaffirm and ratify the Credit Documents. This Agreement is not intended, and shall not be construed as an amendment of, or any kind of extension, consent or waiver related to any transaction under, the

 
Credit Agreement or any other Credit Document, other than as expressly set forth herein in accordance with the express terms hereof, and Agents, Lenders and Issuing Bank accordingly reserve all
of their respective rights under the Credit Agreement and the other Credit Documents. Administrative Agent’s and Lenders’ making the amendments contained herein does not and shall not create (nor shall Company or any other Credit Party
rely on the existence of or claim or assert that there exists) any obligation of any Agent, Lender or Issuing Bank to consider or agree to any further waivers, consents or amendments and, in the event that Agents, Lenders or Issuing Bank
subsequently agree to consider any further waivers, consents or amendments, neither this Agreement nor any other conduct of any Agent, Lender or Issuing Bank shall be of any force or effect on any Agent’s, Lender’s or Issuing Bank’s
consideration or decision with respect thereto, and Agents, Lenders and Issuing Bank shall have no obligation whatsoever to consider or agree to any further waivers, consents or amendments. Each Lender party hereto that was not a Lender under the
Credit Agreement prior to the effectiveness of this Agreement acknowledges and agrees that upon its execution of this Agreement that it shall become a Lender under, and for all purposes of, the Credit Agreement and the other Credit Documents, and
shall be subject to and bound by the terms thereof, and shall perform in accordance with their terms all the obligations which by the terms of the Credit Agreement are required to be performed by it as a Lender and shall have all rights of a Lender
thereunder. 
 4. Representations, Warranties, Covenants and Acknowledgments. To induce Administrative Agent and the Lenders to enter into this
Agreement, each Credit Party does hereby: 
 (a) represent and warrant to Administrative Agent and such Lenders that (i) as of the date
hereof, after giving effect to this Agreement, all of the representations and warranties made or deemed to be made under the Credit Documents are true and correct in all material respects, except to the extent that such representations and
warranties specifically relate to an earlier date (in which case, such representations and warranties shall have been true and correct in all material respects as of such earlier date); (ii) as of the date hereof, there exists no Default or
Event of Default under the Credit Agreement or any other Credit Document or would result from this Agreement becoming effective in accordance with its terms; (iii) each Credit Party has the power and is duly authorized to execute, deliver and
perform this Agreement and perform under the Credit Agreement as amended by this Agreement; and (iv) each of this Agreement and the Credit Agreement, as amended by this Agreement, is the legal, valid and binding obligation of such Credit Party
enforceable against such Credit Party in accordance with its terms, except as may be limited by bankruptcy, insolvency, reorganization, moratorium or similar laws relating to or limiting creditors’ rights generally or by equitable principles
relating to enforceability; and 
 (b) reaffirm each of the agreements, covenants, indemnities and undertakings of such Credit Party set
forth in the Credit Agreement and each other Credit Document to which it is a party and executed in connection therewith or pursuant thereto as if such Credit Party were making such agreements, covenants, indemnities and undertakings on the First
Amendment Effective Date; and 
 (c) acknowledge and agree that no right of offset, defense, counterclaim, claim, cause of action or
objection in favor of such Credit Party against any Agent, Issuing Bank or any Lender exists arising out of or with respect to (i) this Agreement, the Credit Agreement or any other Credit Document to which it is a party, or (ii) any other
documents to which it is a party now or heretofore evidencing, securing or in any way relating to the foregoing; 

 (d) acknowledge and agree that this Agreement shall be deemed a “Credit Document” for
all purposes under the Credit Agreement; and 
 (e) neither this Agreement nor any document executed in connection hereof shall be deemed to
constitute a refinancing, substitution or novation of the Credit Agreement, any Credit Document, the Obligations or any other obligations and liabilities thereunder. 

5. Conditions Precedent. The effectiveness of this Agreement is subject to the following conditions precedent: 

(a) Administrative Agent shall have received executed counterparts of the following, in each case in form and substance reasonably
satisfactory to Administrative Agent: 
 (i) this Agreement; 

(ii) new Term Loan Notes in favor of each Lender (upon request from such Lender) having a Term Loan Commitment (as defined after giving effect
hereto) on the First Amendment Effective Date (as defined after giving effect hereto); 
 (iii) bring-down secretary’s or similar
certificates (including any exhibits and attachments thereto), in form and substance reasonably satisfactory to Administrative Agent, from each Credit Party; 

(iv) the Fee Letter; 
 (v) a
Solvency Certificate; 
 (vi) a First Amendment Effective Date Certificate, which certificate shall, among other things demonstrate that on
the First Amendment Effective Date: (A) Holdings and its Subsidiaries shall have generated Consolidated Adjusted EBITDA of at least $35,000,000 for the trailing twelve month period ending March 31, 2017, (B) Holdings and its
Subsidiaries shall have generated revenue of at least $140,000,000 for the trailing twelve month period ending March 31, 2017, (C) immediately after giving effect to any Credit Extensions to be made on the First Amendment Effective Date,
the ratio of (x) Consolidated Total Debt for Holdings and its Subsidiaries as of the First Amendment Effective Date to (y) pro forma Cash EBITDA for the trailing twelve month period ending March 31, 2017 shall not be greater than
4.75:1.00 and (D) Company shall have Consolidated Liquidity of at least $15,000,000 immediately after giving effect to any Credit Extensions to be made on the First Amendment Effective Date; and 

(vii) a Funding Notice in respect of the Term Loans to be made on the date hereof; and 

(viii) a Confirmation, Reaffirmation and Ratification Agreement from Sponsor; 

 (b) The organizational structure and capital structure of Holdings and its Subsidiaries shall be
as set forth on Schedule 4.2; 
 (c) Each Credit Party shall have obtained all Governmental Authorizations and all consents of other
Persons, in each case that are necessary in connection with the transactions contemplated by this Agreement and each of the foregoing shall be in full force and effect and in form and substance reasonably satisfactory to Administrative Agent. All
applicable waiting periods shall have expired without any action being taken or threatened by any competent authority which would restrain, prevent or otherwise impose adverse conditions on the transactions contemplated by the Credit Documents and
no action, request for stay, petition for review or rehearing, reconsideration, or appeal with respect to any of the foregoing shall be pending, and the time for any applicable agency to take action to set aside its consent on its own motion shall
have expired; 
 (d) Lenders and their respective counsel shall have received originally executed copies of the written opinions of
Kirkland & Ellis LLP, counsel for the Credit Parties, in form and substance reasonably satisfactory to Administrative Agent, dated as of the date hereof (and each Credit Party hereby instructs such counsel to deliver such opinions to Agents
and Lenders); 
 (e) There shall not exist any action, suit, investigation, litigation or proceeding or other legal or regulatory
developments, pending or threatened in any court or before any arbitrator or Governmental Authority that, in the reasonable discretion of Administrative Agent, singly or in the aggregate, materially impairs the transactions contemplated by the
Credit Documents, or that could have a Material Adverse Effect; and 
 (f) Since December 31, 2016, no event, circumstance or change
shall have occurred that has caused or evidences, either in any case or in the aggregate, a Material Adverse Effect. 
 (g) Administrative
Agent shall have received (i) sufficient copies of each Organizational Document executed and delivered by each Credit Party or other applicable Person, as applicable, and, to the extent applicable, certified as of a recent date by the
appropriate governmental official (or a certification from an Authorized Officer that such Organizational Documents have not been amended or otherwise modified from the Organizational Documents delivered to the Administrative Agent on the Closing
Date); (ii) signature and incumbency certificates of the officers of such Person executing the Credit Documents to which it is a party; (iii) resolutions of the Board of Directors or similar governing body of each Credit Party approving
and authorizing the execution, delivery and performance of this Agreement and the performance of the Credit Documents, as amended hereby, to which it is a party or by which it or its assets may be bound as of the date hereof, certified as of the
date hereof by its secretary or an assistant secretary as being in full force and effect without modification or amendment; and (iv) a good standing certificate from the applicable Governmental Authority of each Credit Party’s jurisdiction
of incorporation, organization or formation, each dated a recent date prior to the date hereof. 
 (h) Administrative Agent shall have
received satisfactory results of a recent search, by a Person reasonably satisfactory to Collateral Agent, of all effective UCC financing statements (or equivalent filings) made with respect to any personal or mixed property of any Credit Party in
the jurisdictions specified in the most recently delivered Collateral Questionnaire, together with copies of all such filings disclosed by such search. 

 6. Expenses. Company shall pay Administrative Agent and the Lenders all of their reasonable and documented
out of pocket costs and expenses in connection with this Agreement in accordance with the Credit Agreement (including, without limitation, all reasonable and documented out of pocket fees, expenses and disbursements of outside counsel to
Administrative Agent and the Lenders). 
 7. Effect; Relationship of Parties. Except as expressly modified hereby, the Credit Agreement and each
other Credit Document shall be and remain in full force and effect, and shall constitute the legal, valid, binding and enforceable obligations of each Credit Party to Agents, Issuing Bank and Lenders, except as may be limited by bankruptcy,
insolvency, reorganization, moratorium or similar laws relating to or limiting creditors’ rights generally or by equitable principles relating to enforceability. The relationship of Agents, Issuing Bank and Lenders, on the one hand, and each
Credit Party, on the other hand, has been and shall continue to be, at all times, that of creditor and debtor and not as joint venturers or partners. Nothing contained in this Agreement (or any instrument, document or agreement delivered in
connection herewith), the Credit Agreement or any other Credit Document shall be deemed or construed to create a fiduciary relationship between or among the parties. 

8. Release. In further consideration of Administrative Agent’s and Lenders’ execution of this Agreement, each Credit Party, individually and
on behalf of its successors (including, without limitation, any trustees acting on behalf of such Credit Party and any debtor-in-possession with respect to such Credit
Party), assigns, subsidiaries and Affiliates (collectively, the “Releasors”), hereby forever releases each Agent, each Issuing Bank and each Lender and their respective successors, assigns, parents, subsidiaries, Affiliates,
officers, employees, directors, agents and attorneys (collectively, the “Releasees”) from any and all debts, claims, demands, liabilities, responsibilities, disputes, causes, damages, actions and causes of actions (whether at law or
in equity) and obligations of every nature whatsoever, whether liquidated or unliquidated, whether known or unknown, whether matured or unmatured, whether fixed or contingent that such Releasor has or may have against the Releasees, or any of them,
which arise from or relate to any actions which the Releasees, or any of them, have or may have taken or omitted to take in connection with the Credit Agreement or the other Credit Documents prior to the date hereof (including, without limitation,
with respect to the Obligations, any Collateral, the Credit Agreement, any other Credit Document) and any third parties liable in whole or in part for the Obligations. This provision shall survive and continue in full force and effect whether or not
each Credit Party shall satisfy all other provisions of this Agreement or the other Credit Documents, including payment in full of all Obligations. Each Releasor understands, acknowledges and agrees that the foregoing release set forth above may be
pleaded as a full and complete defense and may be used as a basis for an injunction against any action, suit or other proceeding which may be instituted, prosecuted or attempted in breach of the provisions of such release. Each Credit Party hereby
agrees to indemnify and hold the Releasees, or any of them, harmless with respect to any and all liabilities, obligations, losses, penalties, actions, judgments, suits, costs, expenses or disbursements of any kind or nature whatsoever incurred by
the Releasees, or any of them, whether direct, indirect or consequential, as a result of, arising from or relating to any proceeding by or on behalf of any Person, including, 

 
without limitation, officers, directors, agents, trustees, creditors, partners or shareholders of any Credit Party or any parent, subsidiary or Affiliate of any Credit Party, whether threatened
or initiated, asserting any claim for legal or equitable remedy under any statutes, regulation, common law principle or otherwise arising from or in connection with any matter which is the subject of the release set forth in this
Section 8. The foregoing indemnity shall survive the payment in full of the Obligations and the termination of this Agreement and the other Credit Documents. 

9. Miscellaneous. This Agreement may be executed in any number of counterparts and by different parties hereto in separate counterparts (any of which
may be delivered via facsimile or electronic mail in portable document format), each of which, when so executed and delivered, shall be deemed to be an original and all of which counterparts, when taken together, shall constitute one and the same
Agreement. The exchange of copies of this Agreement and of signature pages hereto (and of the other documents (other than the Term Loan Notes) required to be delivered hereunder) by facsimile or electronic mail in portable document format shall
constitute effective execution and delivery of this Agreement (and such other documents) and may be used in lieu of the original Agreement (or in lieu of the original of such other documents) for all purposes. Signatures of the parties transmitted
by facsimile or electronic mail in portable document format shall be deemed to be the parties’ original signatures for all purposes. This Agreement shall be binding upon and inure to the benefit of the successors and permitted assigns of the
parties hereto. This Agreement shall be governed by, and construed and enforced according to, the laws of the State of New York without regard to conflict of law principles (other than Sections 5-1401 and 5-1402 of the New York General Obligations
Law) thereof. Each of the parties hereto accepts the non-exclusive jurisdiction of any state or federal court of competent jurisdiction in the State, County and City of New York for any judicial proceeding arising under or relating to this
Agreement, to the full extent set forth in Section 10.15 of the Credit Agreement. Each of the parties hereto hereby agrees to waive its respective rights to a jury trial of any claim or cause of action based upon or arising under this
Agreement, to the full extent set forth in Section 10.16 of the Credit Agreement. This Agreement embodies the entire agreement and understanding among the parties hereto with respect to the subject matter hereof and supersedes all prior oral or
written negotiations, agreements and understandings of the parties with respect to the subject matter hereof. 
 [Remainder of Page
Intentionally Blank] 

 IN WITNESS WHEREOF, the Credit Parties, Administrative Agent and the Lenders have caused this
Agreement to be duly executed by their respective duly authorized representatives as of the date first set forth above. 
  

			
	SAILPOINT TECHNOLOGIES INC., as Company
		
	By:	 	/s/ Mark McClain
		 	Name: Mark McClain
		 	Title: Chief Executive Officer
	
	SAILPOINT TECHNOLOGIES INTERMEDIATE HOLDINGS, LLC, as a Guarantor
		
	By:	 	/s/ Mark McClain
		 	Name: Mark McClain
		 	Title: Chief Executive Officer
	
	SAILPOINT INTERNATIONAL, INC., as a Guarantor
		
	By:	 	/s/ Mark McClain
		 	Name: Mark McClain
		 	Title: Chief Executive Officer

 
			
	 GOLDMAN SACHS BANK USA,

as Administrative Agent, a Lender and Issuing Bank

		
	By:	 	/s/ Stephen W. Hipp
		 	Name: Stephen W. Hipp
		 	Title: Authorized Signatory

 
			
	 TPG SPECIALTY LENDING, INC.,

as a Lender

		
	By:	 	/s/ Michael Fishman
		 	Name: Michael Fishman
		 	Title: Co-Chief Executive Officer

 
					
	 FIFTH STREET SENIOR FLOATING RATE
CORP., 

as a Lender

		
	By:	 	Fifth Street Management LLC, its Agent
			
		 	By:	 	/s/ Steven M. Noreika
		 	Name:	 	Steven M. Noreika
		 	Title:	 	Chief Financial Officer
	
	 FS SENIOR FUNDING II LLC, 

as a Lender

		
	By:	 	Fifth Street Senior Floating Rate Corp., its Designated Manager
			
		 	By:	 	Fifth Street Management LLC, its Agent
			
		 	By:	 	/s/ Steven M. Noreika
		 	Name:	 	Steven M. Noreika
		 	Title:	 	Chief Financial Officer
	
	 FIFTH STREET FINANCE CORP., 

as a Lender

		
	By:	 	Fifth Street Management LLC, its Agent
			
		 	By:	 	/s/ Steven M. Noreika
		 	Name:	 	Steven M. Noreika
		 	Title:	 	Chief Financial Officer
	
	 FS SENIOR FUNDING LTD., 

as a Lender

		
	By:	 	Fifth Street Management, LLC, its Agent
			
		 	By:	 	/s/ Steven M. Noreika
		 	Name:	 	Steven M. Noreika
		 	Title:	 	Chief Financial Officer

 Exhibit A 

Updated Schedules to Credit Agreement 

See attached. 

 Schedule 4.2 

Capital Stock and Ownership 

Organizational Structure of Holdings and its Subsidiaries: 
  

													
	 Name of Entity
	 	Owner	 	Class	 	Number of
Units/Shares	 	Percent
age
Owners
hip	 	 	 Stock Cert(s)

	 Sailpoint Technologies

Intermediate Holdings, LLC
	 	SailPoint Technologies
Holdings, Inc.	 	N/A	 	N/A	 	 	100	% 	 	N/A
	 SailPoint Technologies, Inc.
	 	Sailpoint Technologies
Intermediate Holdings, LLC	 	Common Stock	 	1,000 common shares	 	 	100	% 	 	CS-194
	 SailPoint Holdings, Inc.
	 	SailPoint Technologies, Inc.	 	Common Stock	 	1,000 common shares	 	 	100	% 	 	CS-03 (650 shares); CS-04 (350 shares)
	 SailPoint International, Inc.
	 	SailPoint Technologies, Inc.	 	Common Stock	 	1,000 common shares	 	 	100	% 	 	CS-03
	 SailPoint Technologies GmbH
	 	SailPoint Holdings, Inc.	 	N/A	 	N/A	 	 	100	% 	 	N/A
	 SailPoint Technologies India Private Ltd.
	 	SailPoint Holdings, Inc.	 	Ordinary Shares	 	272,811 ordinary shares	 	 	100	% 	 	2; 3; 4; 5; 6; 7; 8
	 SailPoint Technologies Israel Ltd.
	 	SailPoint Holdings, Inc.	 	Ordinary Shares	 	100 ordinary shares	 	 	100	% 	 	N/A
	 Whitebox Security Ltd.
	 	SailPoint Technologies
Israel Ltd.	 	Ordinary Shares;
Preferred
A Shares;
Deferred Shares	 	6,007 Ordinary Shares;
2,275 Preferred A
Shares; 1,642 Deferred
Shares	 	 	100	% 	 	N/A
	 SailPoint Technologies Netherlands B.V.
	 	SailPoint Holdings, Inc.	 	Ordinary Shares	 	18,000 ordinary shares	 	 	100	% 	 	N/A
	 SailPoint Technologies Pte. Ltd.
	 	SailPoint Holdings, Inc.	 	Ordinary Shares	 	1,000 ordinary shares	 	 	100	% 	 	N/A

													
	 SailPoint Technologies SARL
	  	SailPoint Holdings, Inc.	  	Ordinary Shares	  	20 ordinary shares	  	 	100	% 	 	N/A
	 SailPoint Technologies UK Ltd.
	  	SailPoint Holdings, Inc.	  	Ordinary Shares	  	1,000 ordinary shares	  	 	100	% 	 	3

 Option, warrant, call, right, commitment or other agreements: 

None. 

 Schedule 4.13 

Real Estate Assets 
 Owned Real
Property: 
 None. 
 Leased Real Property: 

Office Lease dated July 3, 2012 by and between New TPG-Four Points, L.P. and SailPoint Technologies, Inc., as amended by that First Amendment to Office
Lease dated May 28, 2013, by and between New TPG-Four Points, L.P. and SailPoint Technologies, Inc., with an address of 11305 Four Points Dr., Building 2, Suite 100, Austin, Texas 78726 

Office Lease dated April 3, 2017 by and between G&I VII River Place LP (Landlord) and SailPoint Technologies, Inc. (Tenant), for the premises located
at 6500 River Place Blvd., Building VII Austin, Texas, which expires July 2, 2017. 
 Sublease Agreement dated April 20, 2017 by and between
Samsung Austin Semiconductor, LLC and SailPoint Technologies, Inc. for certain premises in the building located at 7300 FM 2222, Building 1, Austin, Texas 78730. 

 Schedule 4.16 

Material Contracts 
 Master Reseller
Agreement, dated as of September 2, 2015, by and between SailPoint Technologies, Inc. and Optiv Security Inc., as amended by Amendment No. 1, dated July 27, 2016.EX-10.3

 Exhibit 10.3 

FORM OF 
 INDEMNIFICATION
AGREEMENT 
 THIS INDEMNIFICATION AGREEMENT (this “Agreement”) is made and entered into as of
[                ], between SailPoint Technologies Holdings, Inc., a Delaware corporation (the “Company”), and
[                ] (“Indemnitee”). 

WHEREAS, highly competent persons have become more reluctant to serve corporations as directors or officers or in other capacities unless they
are provided with adequate protection through insurance or adequate indemnification against inordinate risks of claims and actions against them arising out of their service to and activities on behalf of the corporation; 

WHEREAS, the Board of Directors of the Company (the “Board”) has determined that, in order to attract and retain qualified
individuals, the Company will attempt to maintain on an ongoing basis, at its sole expense, liability insurance to protect persons serving the Company and its subsidiaries from certain liabilities. Although the furnishing of such insurance has been
a customary and widespread practice among United States-based corporations and other business enterprises, the Company believes that, given current market conditions and trends, such insurance may be available to it in the future only at higher
premiums and with more exclusions. At the same time, directors, officers and other persons in service to corporations or business enterprises are being increasingly subjected to expensive and time-consuming litigation relating to, among other
things, matters that traditionally would have been brought only against the corporation or business enterprise itself. The bylaws of the Company (the “Bylaws”) require indemnification of the officers and directors of the Company.
Indemnitee may also be entitled to indemnification pursuant to the General Corporation Law of the State of Delaware (“DGCL”). The Bylaws and the DGCL expressly provide that the indemnification provisions set forth therein are not
exclusive, and thereby contemplate that contracts may be entered into between the Company and members of the Board, officers of the Company and other persons with respect to indemnification; 

WHEREAS, the uncertainties relating to such insurance and to indemnification have increased the difficulty of attracting and retaining such
persons; 
 WHEREAS, the Board has determined that the increased difficulty in attracting and retaining such persons is detrimental to the
best interests of the Company and its stockholders and that the Company should act to assure such persons that there will be increased certainty of such protection in the future; 

WHEREAS, it is reasonable, prudent and necessary for the Company contractually to obligate itself to indemnify, and to advance expenses on
behalf of, such persons to the fullest extent permitted by applicable law so that they will serve or continue to serve the Company free from undue concern that they will not be so indemnified; 

WHEREAS, this Agreement is a supplement to and in furtherance of the Bylaws and any resolutions adopted pursuant thereto, and shall not be
deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder; [and] 

 WHEREAS, Indemnitee may not be willing to serve or continue to serve as an officer or director
without adequate protection, and the Company desires Indemnitee to serve or continue to serve in such capacity; Indemnitee is willing to serve, continue to serve and take on additional service for or on behalf of the Company on the condition that
Indemnitee be so indemnified[; and][.] 
 [WHEREAS, Indemnitee has certain rights to indemnification and/or insurance provided by Thoma
Bravo Fund XI, L.P., a Delaware limited partnership (“Fund XI”), Thoma Bravo Fund XI-A, L.P., a Delaware limited partnership (“Fund
XI-A”), and Thoma Bravo Executive Fund XI, L.P. (“Executive Fund XI”, and collectively with Fund XI and Fund XI-A, “Thoma
Bravo”) which Indemnitee and Thoma Bravo intend to be secondary to the primary obligation of the Company to indemnify Indemnitee as provided herein, with the Company’s acknowledgment of and agreement to the foregoing being a material
condition to Indemnitee’s willingness to serve on the Board.] 
 NOW, THEREFORE, in consideration of Indemnitee’s agreement to
serve as a director or officer from and after the date hereof, the parties hereto agree as follows: 

1.    Indemnity of Indemnitee. Subject to the provisions of Section 9, the Company hereby agrees to
hold harmless and indemnify Indemnitee to the fullest extent permitted by law, as such may be amended from time to time, if Indemnitee was or is, or is threatened to be made, a party to, or otherwise becomes involved in, any Proceeding (as
hereinafter defined) by reason of Indemnitee’s Corporate Status (as hereinafter defined). In furtherance of the foregoing indemnification, and without limiting the generality thereof: 

(a)    Proceedings other than Proceedings by or in the Right of the Company. Indemnitee shall be entitled to the
rights of indemnification provided in this Section l(a) if, by reason of Indemnitee’s Corporate Status, Indemnitee is, or is threatened to be made, a party to or participant, or otherwise becomes involved in, in any Proceeding (as
hereinafter defined) other than a Proceeding by or in the right of the Company. Pursuant to this Section 1(a), Indemnitee shall be indemnified against all Expenses, judgments, penalties, fines and amounts paid in settlement actually and
reasonably incurred by Indemnitee, or on Indemnitee’s behalf, in connection with such Proceeding or any claim, issue or matter therein, if Indemnitee acted in good faith and in a manner Indemnitee reasonably believed to be in or not opposed to
the best interests of the Company, and with respect to any criminal Proceeding, had no reasonable cause to believe that Indemnitee’s conduct was unlawful. 

(b)    Proceedings by or in the Right of the Company. Indemnitee shall be entitled to the rights of indemnification
provided in this Section 1(b) if, by reason of Indemnitee’s Corporate Status, Indemnitee is, or is threatened to be made, a party to or participant in any Proceeding brought by or in the right of the Company. Pursuant to this
Section 1(b), Indemnitee shall be indemnified against all Expenses actually and reasonably incurred by Indemnitee, or on Indemnitee’s behalf, in connection with such Proceeding if Indemnitee acted in good faith and in a manner
Indemnitee reasonably believed to be in and not opposed to the best interests of the Company; provided, however, if applicable law so provides, no indemnification against such Expenses shall be made in respect of any claim,
issue or matter in such Proceeding as to which Indemnitee shall have been finally adjudged by a court of competent jurisdiction to be liable to the Company unless and only to the extent that the court in which the Proceeding was brought shall
determine that Indemnitee is fairly and reasonably entitled to indemnification for such Expenses which the court deems proper. 

  
 2 

 (c)    Indemnification for Expenses of a Party Who is Wholly or Partly
Successful. Notwithstanding any other provision of this Agreement, to the extent that Indemnitee is, by reason of Indemnitee’s Corporate Status, a party to or participant in and is successful, on the merits or otherwise, in any Proceeding
or in defense of any claim, issue or matter therein, in whole or in part, Indemnitee shall be indemnified to the maximum extent permitted by law, as such may be amended from time to time, against all Expenses actually and reasonably incurred by
Indemnitee or on Indemnitee’s behalf in connection therewith. If Indemnitee is not wholly successful in such Proceeding but is successful, on the merits or otherwise, as to one or more but less than all claims, issues or matters in such
Proceeding, the Company shall indemnify Indemnitee against all Expenses actually and reasonably incurred by Indemnitee or on Indemnitee’s behalf in connection with each successfully resolved claim, issue or matter. For purposes of this
Section 1 and without limitation, the termination of any claim, issue or matter in such a Proceeding by dismissal, with or without prejudice, shall be deemed to be a successful result as to such claim, issue or matter. 

2.    Additional Indemnity. In addition to, and without regard to any limitations on the indemnification provided
for in Section 1 of this Agreement, the Company shall and hereby does, to the fullest extent permitted by applicable law, indemnify and hold harmless Indemnitee against all Expenses, judgments, penalties, fines and amounts paid in
settlement actually and reasonably incurred by Indemnitee or on Indemnitee’s behalf if, by reason of Indemnitee’s Corporate Status, Indemnitee is, or is threatened to be made, a party to or participant in any Proceeding (including a
Proceeding by or in the right of the Company). The only limitation that shall exist upon the Company’s obligations pursuant to this Agreement, other than those set forth in Section 9 hereof, shall be that the Company shall not be
obligated to make any payment to Indemnitee that is finally determined (under the procedures, and subject to the presumptions, set forth in Sections 6 and 7 hereof) to be unlawful. 

3.    Contribution. 

(a)    Whether or not the indemnification provided in Sections 1 and 2 hereof is available, in respect of any
threatened, pending or completed action, suit or proceeding in which the Company is jointly liable with Indemnitee (or would be if joined in such action, suit or proceeding), to the fullest extent permitted by applicable law, the Company shall pay,
in the first instance, the entire amount of any judgment or settlement of such action, suit or proceeding without requiring Indemnitee to contribute to such payment and the Company hereby waives and relinquishes any right of contribution it may have
against Indemnitee. The Company shall not, without the Indemnitee’s prior written consent, enter into any such settlement of any action, suit or proceeding (in whole or in part) unless such settlement (i) provides for a full and final
release of all claims asserted against Indemnitee and (ii) does not impose any Expense, judgment, fine, penalty or limitation on Indemnitee. 

(b)    Without diminishing or impairing the obligations of the Company set forth in the preceding subparagraph, if, for
any reason, Indemnitee shall elect or be required to pay all or any portion of any judgment or settlement in any threatened, pending or completed action, suit 

  
 3 

 
or proceeding in which the Company is jointly liable with Indemnitee (or would be if joined in such action, suit or proceeding), to the fullest extent permitted by applicable law, the Company
shall contribute to the amount of Expenses, judgments, fines and amounts paid in settlement actually and reasonably incurred and paid or payable by Indemnitee in proportion to the relative benefits received by the Company and all officers, directors
or employees of the Company, other than Indemnitee, who are jointly liable with Indemnitee (or would be if joined in such action, suit or proceeding), on the one hand, and Indemnitee, on the other hand, from the transaction from which such action,
suit or proceeding arose; provided, however, that the proportion determined on the basis of relative benefit may, to the extent necessary to conform to law, be further adjusted by reference to the relative fault of the Company and all
officers, directors or employees of the Company, other than Indemnitee, who are jointly liable with Indemnitee (or would be if joined in such action, suit or proceeding), on the one hand, and Indemnitee, on the other hand, in connection with the
events that resulted in such expenses, judgments, fines or settlement amounts, as well as any other equitable considerations which the law may require to be considered. The relative fault of the Company and all officers, directors or employees of
the Company, other than Indemnitee, who are jointly liable with Indemnitee (or would be if joined in such action, suit or proceeding), on the one hand, and Indemnitee, on the other hand, shall be determined by reference to, among other things, the
degree to which their actions were motivated by intent to gain personal profit or advantage, the degree to which their liability is primary or secondary and the degree to which their conduct is active or passive. 

(c)    To the fullest extent permitted by applicable law, the Company hereby agrees to fully indemnify and hold Indemnitee
harmless from any claims of contribution which may be brought by officers, directors or employees of the Company, other than Indemnitee, who may be jointly liable with Indemnitee. 

(d)    To the fullest extent permissible under applicable law, if the indemnification provided for in this Agreement is
unavailable to Indemnitee for any reason whatsoever, the Company, in lieu of indemnifying Indemnitee, shall contribute to the amount incurred by Indemnitee, whether for judgments, fines, penalties, excise taxes, amounts paid or to be paid in
settlement and/or for Expenses, in connection with any claim relating to an indemnifiable event under this Agreement, in such proportion as is deemed fair and reasonable in light of all of the circumstances of such Proceeding in order to reflect
(i) the relative benefits received by the Company and Indemnitee as a result of the event(s) and/or transaction(s) giving cause to such Proceeding, and/or (ii) the relative fault of the Company (and its directors, officers, employees and
agents) and Indemnitee in connection with such event(s) and/or transaction(s). 
 4.    Indemnification for Expenses
of a Witness. Notwithstanding any other provision of this Agreement, to the fullest extent permitted by applicable law and to the extent that Indemnitee is, by reason of Indemnitee’s Corporate Status, a witness, is made (or asked) to
respond to discovery requests, or is otherwise asked to participate, in any Proceeding to which Indemnitee is not a party, Indemnitee shall be indemnified against all Expenses actually and reasonably incurred by Indemnitee or on Indemnitee’s
behalf in connection therewith. 
 5.    Advancement of Expenses. Notwithstanding any other provision of this
Agreement (other than Section 7(e) and Section 9), the Company shall advance and pay, to the extent not prohibited by law, all Expenses incurred by or on behalf of Indemnitee in connection

  
 4 

 
with any Proceeding (or part of any Proceeding) not initiated by Indemnitee or any Proceeding initiated by Indemnitee with the prior approval of the Board as provided in Section 9(d),
within thirty (30) days after the receipt by the Company of a statement or statements from Indemnitee requesting such advance or advances from time to time, whether prior to or after final disposition of such Proceeding. Such statement or
statements shall reasonably evidence the Expenses incurred by Indemnitee and include an undertaking by or on behalf of Indemnitee to repay such amount if it shall be finally adjudged by a court of competent jurisdiction that Indemnitee is not
entitled to be indemnified by the Company in accordance with this Agreement or the provisions of the DGCL. Any advances pursuant to this Section 5 shall be unsecured and interest free. In accordance with Sections 7(b) and
7(d) of this Agreement, advances shall include any and all reasonable Expenses incurred pursuing an action to enforce this right of advancement, including Expenses incurred preparing and forwarding statements to the Company to support the
advances claimed. This Section 5 shall not apply to claim by Indemnitee for expenses in a matter for which indemnity and advancement of expenses is excluded pursuant to Section 9. 

6.    Procedures and Presumptions for Determination of Entitlement to Indemnification. It is the intent of this
Agreement to secure for Indemnitee rights of indemnity that are as favorable as may be permitted under the DGCL and public policy of the State of Delaware. Accordingly, the parties agree that the following procedures and presumptions shall apply in
the event of any question as to whether Indemnitee is entitled to indemnification under this Agreement: 
 (a)    To
obtain indemnification under this Agreement, Indemnitee shall submit to the Company a written request, including therein or therewith such documentation and information as is reasonably available to Indemnitee and is reasonably necessary to
determine whether and to what extent Indemnitee is entitled to indemnification. The Secretary of the Company shall, promptly upon receipt of such a request for indemnification, advise the Board in writing that Indemnitee has requested
indemnification. Notwithstanding the foregoing, any failure of Indemnitee to provide such a request to the Company, or to provide such a request in a timely fashion, shall not relieve the Company of any liability that it may have to Indemnitee
unless, and to the extent that, such failure actually and materially prejudices the interests of the Company. 

(b)    Upon written request by Indemnitee for indemnification pursuant to the first sentence of Section 6(a)
hereof, a determination with respect to Indemnitee’s entitlement thereto shall be made in the specific case by one of the following three methods, which shall be at the election of the Board: (1) by a majority vote of the Disinterested
Directors (as hereinafter defined), even though less than a quorum, (2) by a committee of Disinterested Directors designated by a majority vote of the Disinterested Directors, even though less than a quorum, or (3) if there are no
Disinterested Directors, or if the Disinterested Directors so direct, by Independent Counsel in a written opinion to the Board, a copy of which shall be delivered to Indemnitee; provided, however, that if a Change in Control has
occurred, the determination with respect to Indemnitee’s entitlement to indemnification shall be made by Independent Counsel. For purposes hereof, Disinterested Directors are those members of the Board who are not parties to the action, suit or
proceeding in respect of which indemnification is sought by Indemnitee. 

  
 5 

 (c)    In the event the determination of entitlement to indemnification is to
be made by Independent Counsel, the Independent Counsel shall be selected as provided in this Section 6(c). If a Change in Control has not occurred, the Independent Counsel shall be selected by the Board, and the Company shall give
written notice to the Indemnitee advising Indemnitee of the identity of the Independent Counsel so selected. Indemnitee may, within 10 days after such written notice of selection shall have been given, deliver to the Company a written objection to
such selection; provided, however, that such objection may be asserted only on the ground that the Independent Counsel so selected does not meet the requirements of “Independent Counsel” as defined in Section 12
of this Agreement, and the objection shall set forth with particularity the factual basis of such assertion. Absent a proper and timely objection, the Person so selected shall act as Independent Counsel. If a written objection is made and
substantiated, the Independent Counsel selected may not serve as Independent Counsel unless and until such objection is withdrawn or a court has determined that such objection is without merit. If a Change in Control has occurred, the Independent
Counsel shall be selected by the Indemnitee (unless the Indemnitee shall request that such selection be made by the Board, in which event the preceding sentence shall apply), and approved by the Board within 20 days after notification by Indemnitee.
If (i) an Independent Counsel is to make the determination of entitlement pursuant to this Section 6, and (ii) within 20 days after submission by Indemnitee of a written request for indemnification pursuant to
Section 6(a) hereof, no Independent Counsel shall have been selected (including as a result of an objection to the selected Independent Counsel), either the Company or Indemnitee may petition the Court of Chancery of the State of
Delaware or other court of competent jurisdiction for resolution of any objection which shall have been made by Indemnitee to the Company’s selection of Independent Counsel and/or for the appointment as Independent Counsel of a Person selected
by the court or by such other Person as the court shall designate, and the Person with respect to whom all objections are so resolved or the Person so appointed shall act as Independent Counsel under Section 6(b) hereof. The Company
shall pay any and all reasonable fees and expenses of Independent Counsel incurred by such Independent Counsel in connection with acting pursuant to Section 6(b) hereof, and the Company shall pay all reasonable fees and expenses incident
to the procedures of this Section 6(c), regardless of the manner in which such Independent Counsel was selected or appointed. 

(d)    In making a determination with respect to entitlement to indemnification hereunder, the Person making such
determination shall to the fullest extent permitted by law presume that Indemnitee is entitled to indemnification under this Agreement. Anyone seeking to overcome this presumption shall have the burden of proof to overcome such presumption. Neither
the failure of the Company (including by its directors or independent legal counsel) to have made a determination prior to the commencement of any action pursuant to this Agreement that indemnification is proper in the circumstances because
Indemnitee has met the applicable standard of conduct, nor an actual determination by the Company (including by its directors or Independent Counsel) that Indemnitee has not met such applicable standard of conduct, shall be a defense to the action
or create a presumption that Indemnitee has not met the applicable standard of conduct. 
 (e)    Indemnitee shall be
deemed to have acted in good faith if Indemnitee’s action is based on the records or books of account of the Enterprise (as hereinafter defined), including financial statements, or on information supplied to Indemnitee by the officers of the
Enterprise in the course of their duties, or on the advice of legal counsel for the Enterprise or on 

  
 6 

 
information or records given or reports made to the Enterprise by an independent certified public accountant or by an appraiser or other expert selected with reasonable care by the Enterprise. In
addition, the knowledge and/or actions, or failure to act, of any director, officer, agent or employee of the Enterprise shall not be imputed to Indemnitee for purposes of determining the right to indemnification under this Agreement. Whether or not
the foregoing provisions of this Section 6(e) are satisfied, it shall in any event be presumed that Indemnitee has at all times acted in good faith and in a manner Indemnitee reasonably believed to be in or not opposed to the best
interests of the Company. Anyone seeking to overcome this presumption shall have the burden of proof and the burden of persuasion by clear and convincing evidence. 

(f)    If the Person empowered or selected under this Section 6 to determine whether Indemnitee is entitled to
indemnification shall not have made a determination within sixty (60) days after receipt by the Company of the request therefor, the requisite determination of entitlement to indemnification shall to the fullest extent permitted by law be
deemed to have been made and Indemnitee shall be entitled to such indemnification absent (i) a misstatement by Indemnitee of a material fact, or an omission of a material fact necessary to make Indemnitee’s statement not materially
misleading, in connection with the request for indemnification, or (ii) a prohibition of such indemnification under applicable law; provided, however, that such 60-day period may be extended
for a reasonable time, not to exceed an additional thirty (30) days, if the Person making such determination with respect to entitlement to indemnification in good faith requires such additional time to obtain or evaluate documentation and/or
information relating thereto. 
 (g)    Indemnitee shall cooperate with the Person making such determination with
respect to Indemnitee’s entitlement to indemnification, including providing to such Person upon reasonable advance request any documentation or information which is not privileged or otherwise protected from disclosure and which is reasonably
available to Indemnitee and reasonably necessary to such determination. Any costs or expenses (including reasonable attorneys’ fees and disbursements) incurred by Indemnitee in so cooperating with the Person making such determination shall be
borne by the Company (irrespective of the determination as to Indemnitee’s entitlement to indemnification) and the Company hereby indemnifies and agrees to hold Indemnitee harmless therefrom. 

(h)    The Company acknowledges that a settlement or other disposition short of final judgment may be successful if it
permits a party to avoid expense, delay, distraction, disruption and uncertainty. In the event that any action, claim or proceeding to which Indemnitee is a party is resolved in any manner other than by adverse judgment against Indemnitee (including
settlement of such action, claim or proceeding with or without payment of money or other consideration) it shall to the fullest extent permitted by law be presumed that Indemnitee has been successful on the merits or otherwise in such action, suit
or proceeding. Anyone seeking to overcome this presumption shall have the burden of proof and the burden of persuasion by clear and convincing evidence. 

(i)    The termination of any Proceeding or of any claim, issue or matter therein, by judgment, order, settlement or
conviction, or upon a plea of nolo contendere or its equivalent, shall not (except as otherwise expressly provided in this Agreement) of itself adversely affect the right of Indemnitee to indemnification or create a presumption that Indemnitee did
not act in 

  
 7 

 
good faith and in a manner which Indemnitee reasonably believed to be in or not opposed to the best interests of the Company and, with respect to any criminal Proceeding, that Indemnitee had
reasonable cause to believe that Indemnitee’s conduct was unlawful. 
 7.    Remedies of Indemnitee. 

(a)    In the event that (i) a determination is made pursuant to Section 6 of this Agreement that
Indemnitee is not entitled to indemnification under this Agreement, (ii) advancement of Expenses is not timely made pursuant to Section 5 of this Agreement, (iii) no determination of entitlement to indemnification is made
pursuant to Section 6(b) of this Agreement within ninety (90) days after receipt by the Company of the request for indemnification or (iv) payment of indemnification is not made within ten (10) days after a determination
has been made that Indemnitee is entitled to indemnification or such determination is deemed to have been made pursuant to Section 6 of this Agreement, Indemnitee shall be entitled to an adjudication in an appropriate court of the State
of Delaware, or in any other court of competent jurisdiction, of Indemnitee’s entitlement to such indemnification, contribution or advancement of Expenses. Alternatively, Indemnitee, at Indemnitee’s option, may seek an award in arbitration
to be conducted by a single arbitrator pursuant to the Commercial Arbitration Rules of the American Arbitration Association. The Company shall not oppose Indemnitee’s right to seek any such adjudication or award in arbitration. 

(b)    In the event that a determination shall have been made pursuant to Section 6(b) of this Agreement that
Indemnitee is not entitled to indemnification, any judicial proceeding or arbitration commenced pursuant to this Section 7 shall be conducted in all respects as a de novo trial, or arbitration, on the merits, and Indemnitee shall not be
prejudiced by reason of the adverse determination under Section 6(b). In any judicial proceeding or arbitration commenced pursuant to this Section 7, Indemnitee shall be presumed to be entitled to indemnification under this
Agreement and the Company shall have the burden of proving Indemnitee is not entitled to indemnification or advancement of Expenses, as the case may be, and the Company may not refer to or introduce into evidence any determination pursuant to
Section 6(b) of this Agreement adverse to Indemnitee for any purpose other than to establish its compliance with the terms of this Agreement. If Indemnitee commences a judicial proceeding or arbitration pursuant to this
Section 7, Indemnitee shall not be required to reimburse the Company for any advances pursuant to Section 5 until a final determination is made with respect to Indemnitee’s entitlement to indemnification (as to which all
rights of appeal have been exhausted or lapsed). 
 (c)    If a determination shall have been made pursuant to
Section 6(b) of this Agreement that Indemnitee is entitled to indemnification, the Company shall be bound by such determination in any judicial proceeding or arbitration commenced pursuant to this Section 7, absent (i) a
misstatement by Indemnitee of a material fact, or an omission of a material fact necessary to make Indemnitee’s misstatement not materially misleading, in connection with the application for indemnification, or (ii) a prohibition of such
indemnification under applicable law. 
 (d)    In the event that Indemnitee, pursuant to this Section 7,
incurs costs, in a judicial or arbitration proceeding or otherwise, attempting to enforce Indemnitee’s rights under, or to recover damages for breach of, this Agreement, or to recover under any directors’ and

  
 8 

 
officers’ liability insurance policies maintained by the Company, the Company shall pay on Indemnitee’s behalf, in advance, any and all expenses (of the types described in the
definition of Expenses in Section 12 of this Agreement) actually and reasonably incurred by Indemnitee in such efforts, regardless of whether Indemnitee ultimately is determined to be entitled to such indemnification, advancement of
expenses or insurance recovery, to the fullest extent permitted by applicable law. It is the intent of the Company that, to the fullest extent permitted by applicable law, Indemnitee not be required to incur legal fees or other Expenses associated
with the interpretation, enforcement or defense of Indemnitee’s rights under this Agreement by litigation or otherwise because the cost and expense thereof would substantially detract from the benefits intended to be extended to Indemnitee
hereunder. 
 (e)    The Company shall, to the fullest extent not prohibited by law, be precluded from asserting in any
judicial proceeding or arbitration commenced pursuant to this Section 7 that the procedures and presumptions of this Agreement are not valid, binding and enforceable and shall stipulate in any such court or before any such arbitrator
that the Company is bound by all the provisions of this Agreement. 
 (f)    Notwithstanding anything in this Agreement
to the contrary, no determination as to entitlement to indemnification under this Agreement shall be required to be made prior to the final disposition of the Proceeding. 

8.    Non-Exclusivity; Survival of Rights; Insurance; Primacy of
Indemnification; Subrogation. 
 (a)    The rights of indemnification and to receive advancement of Expenses as
provided by this Agreement shall not be deemed exclusive of any other rights to which Indemnitee may at any time be entitled under applicable law, the certificate of incorporation of the Company (the “Charter”), the Bylaws, any
agreement, a vote of stockholders, a resolution of directors or otherwise, of the Company. No amendment, alteration or repeal of this Agreement or of any provision hereof shall limit or restrict any right of Indemnitee under this Agreement in
respect of any action taken or omitted by such Indemnitee in Indemnitee’s Corporate Status prior to such amendment, alteration or repeal. To the extent that a change in the DGCL, whether by statute or judicial decision, permits greater
indemnification than would be afforded currently under the Charter, Bylaws and this Agreement, it is the intent of the parties hereto that Indemnitee shall enjoy by this Agreement the greater benefits so afforded by such change. No right or remedy
herein conferred is intended to be exclusive of any other right or remedy, and every other right and remedy shall be cumulative and in addition to every other right and remedy given hereunder or now or hereafter existing at law or in equity or
otherwise. The assertion or employment of any right or remedy hereunder, or otherwise, shall not prevent the concurrent assertion or employment of any other right or remedy. 

(b)    The Company shall, if commercially reasonable, obtain and maintain in effect during the entire period for which the
Company is obligated to indemnify Indemnitee under this Agreement, one or more policies of insurance with reputable insurance companies to provide the directors and officers of the Company with coverage for losses from wrongful acts and omissions
and to ensure the Company’s performance of its indemnification obligations under this Agreement. Indemnitee shall be covered by such policy or policies in accordance with its or 

  
 9 

 
their terms to the maximum extent of the coverage available for any such officer or director under such policy or policies. In all such insurance policies, Indemnitee shall be named as an insured
in such a manner as to provide Indemnitee with the same rights and benefits as are accorded to the most favorably insured of the Company’s directors and officers. At the time of the receipt of a notice of a claim pursuant to the terms hereof,
the Company shall give prompt notice of the commencement of such proceeding to the insurers in accordance with the procedures set forth in the respective policies. The Company shall thereafter take all necessary or desirable action to cause such
insurers to pay, on behalf of Indemnitee, all amounts payable as a result of such proceeding in accordance with the terms of such policies. 

(c)    [The Company hereby acknowledges that Indemnitee has certain rights to indemnification, advancement of expenses
and/or insurance provided by Thoma Bravo and certain affiliates that, directly or indirectly, (i) are controlled by, (ii) control or (iii) are under common control with, Thoma Bravo (collectively, the “Fund
Indemnitors”). With respect to any amounts that are subject to indemnity under this Agreement and also subject to an indemnity obligation owed by Fund Indemnitors, the Company hereby agrees that (i) as compared to the Fund Indemnitors,
it is the indemnitor of first resort with respect to any rights to indemnification provided to Indemnitee herein (i.e., its obligations to Indemnitee are primary and any obligation of the Fund Indemnitors to advance expenses or to provide
indemnification for the same expenses or liabilities incurred by Indemnitee is secondary), (ii) it shall be required to advance the full amount of expenses incurred by Indemnitee and shall be liable for the full amount of all Expenses, judgments,
penalties, fines and amounts paid in settlement, in each case, to the extent legally permitted and as required by the terms of this Agreement and the Charter or Bylaws of the Company (or any other agreement between the Company and Indemnitee),
without regard to any rights Indemnitee may have against the Fund Indemnitors, and (iii) it irrevocably waives, relinquishes and releases the Fund Indemnitors from any and all claims against the Fund Indemnitors for contribution, subrogation or
any other recovery of any kind in respect thereof. The Company further agrees that no advancement or payment by the Fund Indemnitors on behalf of Indemnitee with respect to any claim for which Indemnitee has sought indemnification from the Company
shall affect the foregoing and the Fund Indemnitors shall have a right of contribution and/or be subrogated to the extent of such advancement or payment to all of the rights of recovery of Indemnitee against the Company. The Company and Indemnitee
agree that the Fund Indemnitors are express third party beneficiaries of this Section 8(c).] 

(d)    Except as provided in Section 8(c) above, in the event of any payment under this Agreement, the Company
shall be subrogated to the extent of such payment to all of the rights of recovery of Indemnitee (other than against the Fund Indemnitors), who shall execute all papers required and take all action necessary to secure such rights, including
execution of such documents as are necessary to enable the Company to bring suit to enforce such rights. 

(e)    Except as provided in Section 8(c) above, the Company shall not be liable under this Agreement to make
any payment of amounts otherwise indemnifiable (or for which advancement of Expenses is provided) hereunder if and to the extent that Indemnitee has otherwise actually received such payment under any insurance policy, contract, agreement or
otherwise. 

  
 10 

 (f)    Except as provided in Section 8(c) above, the
Company’s obligation to indemnify or advance Expenses hereunder to Indemnitee who is or was serving at the request of the Company as a director, officer, employee or agent of any other corporation, partnership, joint venture, trust, employee
benefit plan or other enterprise shall be reduced by any amount Indemnitee has actually received as indemnification or advancement of expenses from such other corporation, partnership, joint venture, trust, employee benefit plan or other enterprise.

 9.    Exception to Right of Indemnification. Notwithstanding any provision in this Agreement, the Company
shall not be obligated under this Agreement to make any indemnity or advancement of expenses in connection with any claim made against Indemnitee: 

(a)    for which payment has actually been made to or on behalf of Indemnitee under any insurance policy or other
indemnity provision, except with respect to any excess beyond the amount paid under any insurance policy or other indemnity provision; provided, that the foregoing shall not affect the rights of Indemnitee or the Fund Indemnitors set forth in
Section 8(c) above; 
 (b)    for an accounting of profits made from the purchase and sale (or sale and
purchase) by Indemnitee of securities of the Company within the meaning of Section 16(b) of the Exchange Act (as hereinafter defined), or similar provisions of state statutory law or common law; 

(c)    for reimbursement to the Company of any bonus or other incentive-based or equity-based compensation or of any
profits realized by Indemnitee from the sale of securities of the Company in each case as required under the Exchange Act (including any such reimbursements that arise from an accounting restatement of the Company pursuant to Section 304 of the
Sarbanes-Oxley Act of 2002 (the “Sarbanes-Oxley Act” or Section 954 of the Dodd-Frank Wall Street Reform and Consumer Protection Act in connection with an accounting restatement of the Company or the payment to the Company of profits
arising from the purchase and sale by Indemnitee of securities in violation of Section 306 of the Sarbanes-Oxley Act); 

(d)    in connection with any Proceeding (or any part of any Proceeding) initiated by Indemnitee, including any Proceeding
(or any part of any Proceeding) initiated by Indemnitee against the Company or its directors, officers, employees or other indemnitees, unless (i) the Company has joined in or the Board authorized the Proceeding (or any part of any Proceeding)
prior to its initiation, (ii) the Company provides the indemnification, in its sole discretion, pursuant to the powers vested in the Company under applicable law, or (iii) the Proceeding is one to enforce Indemnitee’s rights under
this Agreement; or 
 (e)    any reimbursement of the Company by Indemnitee of any compensation pursuant to any
compensation recoupment or clawback policy adopted by the Board or the compensation committee of the Board, including but not limited to any such policy adopted to comply with stock exchange listing requirements implementing Section 10D of the
Exchange Act. 
 10.    Non–Disclosure of Payments. Except as expressly required by the securities laws of
the United States of America, neither party shall disclose any payments under this Agreement unless prior approval of the other party is obtained. If any payment information must be 

  
 11 

 
disclosed, the Company shall afford Indemnitee an opportunity to review all such disclosures and, if requested, to explain in such statement any mitigating circumstances regarding the events to
be reported. 
 11.    Duration of Agreement. All agreements and obligations of the Company contained herein
shall continue until and terminate upon the later of (i) twenty (20) years after the date that Indemnitee shall have ceased to serve as a director or officer of the Company or a director, officer, trustee, partner, managing member, fiduciary,
employee or agent of any other corporation, partnership, joint venture, trust, employee benefit plan or other enterprise which Indemnitee served at the request of the Company, and (ii) one (1) year after the final termination of any Proceeding
(including any rights of appeal thereto) in respect of which Indemnitee is granted rights of indemnification or advancement of Expenses hereunder and of any Proceeding commenced by Indemnitee pursuant to Section 7 of this Agreement
relating thereto (including any rights of appeal of any Section 7 Proceeding). Termination of this Agreement shall not adversely affect any right or protection hereunder of any Indemnitee in respect of any Proceeding (regardless of when
such Proceeding is first threatened, commenced or completed) arising out of, or related to, any act or omission occurring prior to the time of such termination. This Agreement shall be binding upon and inure to the benefit of and be enforceable by
the parties hereto and their respective successors (including any direct or indirect successor by purchase, merger, consolidation or otherwise to all or substantially all of the business or assets of the Company), assigns, spouses, heirs, executors
and personal and legal representatives. 
 12.    Definitions. For purposes of this Agreement: 

(a)    “Beneficial Owner” shall have the meaning given to such term in Rule
13d-3 under the Exchange Act; provided, however, that Beneficial Owner shall exclude any Person otherwise becoming a Beneficial Owner by reason of the stockholders of the Company approving a
merger of the Company with another entity. 
 (b)    “Change in Control” shall be deemed to occur upon
the earliest to occur after the date of this Agreement of any of the following events: 

(i)    Acquisition of Stock by Third Party. Any Person (as defined below), other than Thoma Bravo
and its affiliates and other than a trustee or other fiduciary holding securities under an employee benefit plan of the Company or a corporation owned directly or indirectly by the stockholders of the Company in substantially the same proportions as
their ownership of stock of the Company, is or becomes the Beneficial Owner (as defined above), directly or indirectly, of securities of the Company representing more than 50% of the combined voting power of the Company’s then outstanding
securities, unless the change in relative Beneficial Ownership of the Company’s securities by any Person results solely from a reduction in the aggregate number of outstanding securities entitled to vote generally in the election of directors;

 (ii)    Change in Board of Directors. During any period of two consecutive years (not including
any period prior to the execution of this Agreement), individuals who at the beginning of such period constitute the Board, and any new 

  
 12 

 
director (other than a director designated by a Person who has entered into an agreement with the Company to effect a transaction described in Section 12(b)(i), 12(b)(iii) or
12(b)(iv)) whose election by the Board or nomination for election by the Company’s stockholders was approved by (y) a vote of at least two-thirds of the directors then still in office who
either were directors at the beginning of the period or whose election or nomination for election was previously so approved or (z) Thoma Bravo or its affiliates pursuant to their director designation rights set forth in the Charter, cease for
any reason to constitute at least a majority of the members of the Board; 
 (iii)    Corporate
Transactions. The effective date of a merger or consolidation of the Company with any other entity, other than a merger or consolidation which would result in the voting securities of the Company outstanding immediately prior to such merger or
consolidation continuing to represent (either by remaining outstanding or by being converted into voting securities of the surviving entity) more than 50% of the combined voting power of the voting securities of the surviving entity outstanding
immediately after such merger or consolidation and with the power to elect at least a majority of the board of directors or other governing body of such surviving entity; and 

(iv)    Liquidation. The approval by the stockholders of the Company of a complete liquidation of
the Company or an agreement or series of agreements for the sale or disposition by the Company of all or substantially all of the Company’s assets, or, if such approval is not required, the decision by the Board to proceed with such a
liquidation, sale, or disposition in one transaction or a series of related transactions. 
 (c)    “Corporate
Status” describes the status of a person who is or was a director, officer, employee, agent or fiduciary of the Company, any direct or indirect subsidiary of the Company, or of any other corporation, partnership, joint venture, trust,
employee benefit plan or other enterprise that such person is or was serving at the express request of the Company. 

(d)    “Disinterested Director” means a director of the Company who is not and was not a party to the
Proceeding in respect of which indemnification is sought by Indemnitee. 
 (e)    “Enterprise” shall
mean the Company and any other corporation, partnership, joint venture, trust, employee benefit plan or other enterprise that Indemnitee is or was serving at the request of the Company as a director, officer, trustee, partner, managing member,
employee, agent or fiduciary. 
 (f)    “Exchange Act” shall mean the Securities Exchange Act of 1934,
as amended. 
 (g)    “Expenses” shall include all reasonable attorneys’ fees, retainers, court
costs, transcript costs, fees of experts and other professionals, witness fees, travel expenses, duplicating costs, printing and binding costs, telephone charges, postage, delivery service fees, and all other disbursements or expenses of the types
customarily incurred in connection with prosecuting, defending, preparing to prosecute or defend, investigating, participating, or being or preparing to be a witness in a Proceeding, or responding to, or objecting to, a request to provide

  
 13 

 
discovery in any Proceeding. Expenses also shall include Expenses incurred in connection with any appeal resulting from any Proceeding and any federal, state, local or foreign taxes imposed on
Indemnitee as a result of the actual or deemed receipt of any payments under this Agreement, including the premium, security for, and other costs relating to any cost bond, supersedeas bond, or other appeal bond or its equivalent. Expenses, however,
shall not include amounts paid in settlement by Indemnitee or the amount of judgments or fines against Indemnitee. 

(h)    “Independent Counsel” means a law firm, or a member of a law firm, that is experienced in matters
of corporation law and neither presently is, nor in the past five (5) years has been, retained to represent: (i) the Company or Indemnitee in any matter material to either such party (other than with respect to matters concerning
Indemnitee under this Agreement, or of other indemnitees under similar indemnification agreements), or (ii) any other party to the Proceeding giving rise to a claim for indemnification hereunder. Notwithstanding the foregoing, the term
“Independent Counsel” shall not include any Person who, under the applicable standards of professional conduct then prevailing, would have a conflict of interest in representing either the Company or Indemnitee in an action to determine
Indemnitee’s rights under this Agreement. The Company agrees to pay the reasonable fees and disbursements of the Independent Counsel referred to above and to fully indemnify such counsel against any and all Expenses, claims, liabilities and
damages arising out of or relating to this Agreement or its engagement pursuant hereto. 

(i)    “Person” shall have the meaning as set forth in Sections 13(d) and 14(d) of the Exchange Act;
provided, however, that Person shall exclude (i) the Company, (ii) any trustee or other fiduciary holding securities under an employee benefit plan of the Company, and (iii) any corporation owned, directly or indirectly,
by the stockholders of the Company in substantially the same proportions as their ownership of stock of the Company. 

(j)    “Proceeding” includes any threatened, pending or completed action, suit, claim, counterclaim,
cross claim, arbitration, mediation, alternate dispute resolution mechanism, investigation, inquiry, administrative hearing or any other actual, threatened or completed proceeding, whether brought by or in the right of the Company or otherwise and
whether civil, criminal, administrative or investigative, in which Indemnitee was, is or will be involved as a party or otherwise, by reason of the fact that Indemnitee is or was an officer or director of the Company, by reason of any action taken
by Indemnitee or of any inaction on Indemnitee’s part while acting as an officer or director of the Company, or by reason of the fact that Indemnitee is or was serving at the request of the Company as a director, officer, employee, agent or
fiduciary of another corporation, partnership, joint venture, trust or other enterprise; in each case whether or not Indemnitee is acting or serving in any such capacity at the time any liability or expense is incurred for which indemnification can
be provided under this Agreement; including one pending on or before the date of this Agreement, but excluding one initiated by an Indemnitee pursuant to Section 7 of this Agreement to enforce Indemnitee’s rights under this
Agreement. 
 13.    Severability. If any provision or provisions of this Agreement shall be held to be invalid,
illegal or unenforceable for any reason whatsoever: (i) the validity, legality, and enforceability of the remaining provisions of this Agreement (including each portion of any Section, paragraph or sentence of this Agreement containing any such
provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall not in 

  
 14 

 
any way be affected or impaired thereby and shall remain enforceable to the fullest extent permitted by law; (ii) such provision or provisions shall be deemed reformed to the fullest extent
necessary to conform to applicable law and to give the maximum effect to the intent of the parties hereto; and (iii) to the fullest extent possible, the provisions of this Agreement (including each portion of any Section, paragraph or sentence
of this Agreement containing any such provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall be construed so as to give effect to the intent manifested thereby. Without limiting the
generality of the foregoing, this Agreement is intended to confer upon Indemnitee indemnification rights to the fullest extent permitted by applicable laws. 

14.    Enforcement and Binding Effect. 

(a)    The Company expressly confirms and agrees that it has entered into this Agreement and assumed the obligations
imposed on it hereby in order to induce Indemnitee to serve as a director or officer of the Company, and the Company acknowledges that Indemnitee is relying upon this Agreement in serving or continuing to serve as a director or officer of the
Company. 
 (b)    Without limiting any of the rights of Indemnitee under the Charter or Bylaws of the Company as they
may be amended from time to time, this Agreement constitutes the entire agreement between the parties hereto with respect to the subject matter hereof and supersedes all prior agreements and understandings, oral, written and implied, between the
parties hereto with respect to the subject matter hereof. 
 (c)    The indemnification and advancement of expenses
provided by, or granted pursuant to, this Agreement shall be binding upon and be enforceable by the parties hereto and their respective successors and assigns (including any direct or indirect successor by purchase, merger, consolidation or
otherwise to all or substantially all of the business or assets of the Company), shall continue as to an Indemnitee who has ceased to be a director, officer, employee or agent of the Company or of any other Enterprise at the Company’s request,
and shall inure to the benefit of Indemnitee and Indemnitee’s spouse, assigns, heirs, devisees, executors and administrators and other legal representatives. 

(d)    The Company shall require and cause any successor (whether direct or indirect by purchase, merger, consolidation or
otherwise) to all or substantially all of the business and/or assets of the Company to expressly assume and agree to perform this Agreement in the same manner and to the same extent that the Company would be required to perform if no such succession
had taken place. 
 (e)    The Company and Indemnitee agree herein that a monetary remedy for breach of this Agreement,
at some later date, may be inadequate, impracticable and difficult of proof, and further agree that such breach may cause Indemnitee irreparable harm. Accordingly, the parties hereto agree that Indemnitee may enforce this Agreement by seeking
injunctive relief and/or specific performance hereof, without any necessity of showing actual damage or irreparable harm and that by seeking injunctive relief and/or specific performance, Indemnitee shall not be precluded from seeking or obtaining
any other relief to which Indemnitee may be entitled. The Company and Indemnitee further agree that Indemnitee shall be entitled to such 

  
 15 

 
specific performance and injunctive relief, including temporary restraining orders, preliminary injunctions and permanent injunctions, without the necessity of posting bonds or other undertaking
in connection therewith. The Company acknowledges that in the absence of a waiver, a bond or undertaking may be required of Indemnitee by the court, and the Company hereby waives any such requirement of such a bond or undertaking. 

15.    Modification and Waiver. No supplement, modification, termination or amendment of this Agreement shall be
binding unless executed in writing by both of the parties hereto. No waiver of any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other provisions hereof (whether or not similar) nor shall such waiver
constitute a continuing waiver. 
 16.    Notice by Indemnitee. Indemnitee agrees promptly to notify the Company
in writing upon being served with or otherwise receiving any summons, citation, subpoena, complaint, indictment, information or other document relating to any Proceeding or matter which may be subject to indemnification or advancement of Expenses
covered hereunder. The failure to so notify the Company shall not relieve the Company of any obligation which it may have to Indemnitee under this Agreement or otherwise unless and only to the extent that such failure or delay materially prejudices
the Company. 
 17.    Notices. All notices and other communications given or made pursuant to this Agreement
shall be in writing and shall be deemed effectively given: (i) upon personal delivery to the party to be notified, (ii) when sent by confirmed electronic mail if sent during normal business hours of the recipient, and if not so confirmed,
then on the next business day, (iii) five (5) days after having been sent by registered or certified mail, return receipt requested, postage prepaid, or (iv) one (1) day after deposit with a nationally recognized overnight courier,
specifying next day delivery, with written verification of receipt. All communications shall be sent: 
 (a)    To
Indemnitee at the address set forth below Indemnitee’s signature hereto. 
 (b)    To the Company at: 

SailPoint Technologies Holdings, Inc. 

11305 Four Points Drive 

Building 2, Suite 100 

Austin, Texas 78726 

Attention: General Counsel 

Email: legal@sailpoint.com 
 or
to such other address as may have been furnished to Indemnitee by the Company or to the Company by Indemnitee, as the case may be. 

18.    Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an
original, but all of which together shall constitute one and the same Agreement. This Agreement may also be executed and delivered by facsimile signature and in two or more counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same instrument. 

  
 16 

 19.    Headings. The headings of the paragraphs of this Agreement are
inserted for convenience only and shall not be deemed to constitute part of this Agreement or to affect the construction thereof. 

20.    Interpretation. The word “including” when used herein shall be deemed in each case to be followed
by the words “without limitation.” 
 21.    Governing Law and Consent to Jurisdiction. This Agreement
and the legal relations among the parties shall be governed by, and construed and enforced in accordance with, the laws of the State of Delaware, without regard to its
conflict-of-laws rules. Except with respect to any arbitration commenced by Indemnitee pursuant to Section 7 of this Agreement, the Company and
Indemnitee hereby irrevocably and unconditionally (i) agree that any action or proceeding arising out of or in connection with this Agreement shall be brought only in the Chancery Court of the State of Delaware (the “Delaware
Court”), and not in any other state or federal court in the United States of America or any court in any other country, (ii) consent to submit to the exclusive jurisdiction of the Delaware Court for purposes of any action or proceeding
arising out of or in connection with this Agreement. 
 [THE REMAINDER OF THIS
PAGE IS INTENTIONALLY LEFT BLANK.] 

  
 17 

 IN WITNESS WHEREOF, the parties hereto have executed this Agreement on and as of the day
and year first written above. 
  

			
	SAILPOINT TECHNOLOGIES HOLDINGS, INC.

 
			
		
	By:	 	  

	Name:	 	
	Title:	 	

 
			
	
	INDEMNITEE
	
	  

	Name:	 	
		
	Address:	 	
	  

	  

	  

	  

  

  
 SIGNATURE
PAGE TO INDEMNIFICATION AGREEMENT

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