Document:

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                                                                   EXHIBIT 10.21

                 AGREEMENT FOR CONVEYANCE IN LIEU OF FORECLOSURE
                                AND OTHER MATTERS

        THIS AGREEMENT FOR CONVEYANCE IN LIEU OF FORECLOSURE AND OTHER MATTERS
("Agreement"), made this 28th day of September, 2001, by and between CYNTERGY
CORPORATION, a Delaware corporation ("Borrower") and TECHTEAM CYNTERGY, LLC, a
Michigan limited liability company ("Lender"), and ROBERT N. GRIMES and BETH
GRIMES.

                                    RECITALS:

        A.      On or about January 29, 1999, Bank of America, N.A. (the "Bank")
and Borrower entered into a certain Financing and Security Agreement (the
"Financing Agreement") under which the Bank agreed to make available to Borrower
a line of credit for term loans in the maximum aggregate amount of $1,500,000
(the "Equipment Loan") and a revolving credit facility in the maximum principal
amount of $6,000,000 (the "Revolving Loan"). The Bank subsequently made a term
loan to Borrower in the amount of $169,876 (the "Term Loan"). The Revolving Loan
is evidenced by a Revolving Promissory Note dated January 29, 1999 (the
"Revolving Note"). The Equipment Loan is evidenced by seven separate notes (the
"Equipment Notes") of various dates. The Term Loan is evidenced by a Promissory
Note dated February 5, 1999 (the "Term Note"). The Revolving Note, the Equipment
Notes and the Term Note are jointly referred to herein as the "Notes".

        B.      The obligations of Borrower under the Financing Agreement and
the Notes are secured by the collateral described in the Financing Agreement
(the "Collateral").

        C.      The obligations of Borrower under the Financing Agreement and
the Notes are guaranteed by the Guaranty of Payment Agreement executed by Robert
N. Grimes dated January 29, 1999 and a Limited Recourse Guaranty of Payment
Agreement dated the same date executed by Beth Grimes (collectively the
"Guaranty"). Robert N. Grimes and Beth Grimes are jointly referred to herein as
"Guarantor".

        D.      Collectively, the Notes, the Financing Agreement, and the
Guaranty, and any other documents executed in connection therewith, shall be
referred to herein as the "Loan Documents."

        E.      The Bank informed the Borrower that it was in default of the
Financing Agreement and the Notes on or about March 1, 2000. The Bank and
Borrower entered into an agreement on June 29, 2000 pursuant to which the
parties agreed to amend certain provisions of the Loan Documents and the Bank
agreed to temporarily forebear from exercising its rights and remedies under the
Loan Documents. On December 31, 2000, the Revolving Note matured and has not
been repaid. As a result, Borrower is in default of its obligations under the
Notes and all sums outstanding under the Notes are now due in full without
further demand or notice.

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        F.      Borrower and Guarantors acknowledge that they are in default
under the Loan Documents and are unable to meet their obligations thereunder
(the "Obligations").

        G.      Pursuant to the terms of an Assignment of Credit Facilities and
Financing Documents dated September 28, 2001, Lender has purchased the Notes and
has taken an assignment of all of the Bank's rights under the Guaranty and the
Financing Agreement.

        H.      The parties wish to resolve the default by Borrower's conveyance
of substantially all of its assets constituting the Collateral to Lender in
exchange for the partial discharge of Borrower's debt evidenced by the Notes and
the Financing Agreement (collectively the "Loan Documents").

        NOW, THEREFORE, the parties hereto agree as follows:

        1.      Recitals. The recitals set forth above are expressly
incorporated herein and the parties admit the truth and accuracy thereof.
Capitalized terms not defined herein have the meanings given such terms in the
Loan Documents.

        2.      Acknowledgment of Defaults. Borrower and Guarantor acknowledge
that they are in default of the Obligations to Lender, that such defaults
constitute Events of Default under the Loan Documents and that Lender is
entitled to exercise its rights and remedies under the Loan Documents by virtue
of such defaults, including the right to repossess and foreclose the Collateral,
dispose of the Collateral at private or public sale, retain the Collateral in
full or partial satisfaction of the Obligations, sue upon the Guaranty and to
otherwise enforce rights in the Collateral by any manner permitted by law. It is
agreed that Lender shall not be deemed to have waived or released any such
default or any of its rights by entering into this Agreement except as
specifically set forth herein. Borrower and Guarantor admit that neither of them
have any defense, setoff or counterclaim against Lender or with respect to the
Loan Documents.

        3.      Assignment and Conveyance in Lieu of Foreclosure; Payment by
Guarantor. Borrower hereby transfers, assigns and conveys to Lender absolutely
and free and clear of any right of redemption or other right or interest of
Borrower or anyone claiming through or under Borrower, including Guarantor, good
and indefeasible title in and to the Collateral, including but not limited to
the name "Cyntergy Corporation" or variants thereof, service marks, trademarks,
patents, copyrights and other similar rights, franchises or agreements,
fixtures, furniture and equipment, warranties, causes of action, accounts
receivable, all records and evidences of title pertaining to the Collateral, and
insurance proceeds; PROVIDED, HOWEVER, that Lender does not accept the transfer
or assignment of, and Borrower does not hereby transfer or assign the assets
identified on EXHIBIT E (the term "Collateral" shall hereinafter mean the
Collateral less the items set forth on Exhibit E). Guarantor shall pay Lender
$250,000 concurrently with the execution of this Agreement. Guarantors shall, as
a material condition of this Agreement, jointly enter into a Guaranty of Payment
Agreement in the form of EXHIBIT A (the "New Guaranty"). Upon delivery of this
Agreement and the New Guaranty and after receipt of the $250,000 by Lender, the
Guaranty (but not the New Guaranty) shall be deemed terminated, and Lender shall

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take those steps necessary to remove the Confession of Judgment of record
against Guarantors (but Lender shall have no obligation to remove the Confession
of Judgment against Cyntergy).

        4.      Title. The conveyance of Borrower 's interest in and to the
Collateral shall be by a Bill of Sale in form of EXHIBIT B.

        5.      Covenants of Lender. Lender hereby covenants and agrees, subject
to the provisions of this Agreement, that:

                a.      Lender does hereby accept the Collateral in partial
        satisfaction of the Obligations, in accordance with this Agreement.
        Lender does hereby acquire the Collateral in lieu of foreclosure, and
        does hereby credit against the Obligations $ 4,500,000, resulting from
        this in lieu foreclosure. However, the interest conveyed in the
        Collateral shall not be deemed to have merged with the Liens, and
        nothing shall preclude Lender from further foreclosure of Lender's
        interest in the Collateral.

                b.      Lender reserves the right to name Borrower in any suit
        or proceeding to foreclose the Liens. In no event shall the agreement of
        Lender to forebear from the exercise of any further rights and remedies
        pursuant to this Agreement or applicable law constitute an admission,
        waiver or release by Lender of any claim and shall in no event
        constitute a waiver by Lender of any acceleration of maturity, or of any
        default claimed by Lender, however denominated under the Loan Documents
        or this Agreement.

        6.      Representations, Warranties and Covenants of Borrower. Borrower
does hereby represent and warrant to Lender as follows, and Guarantor hereby
joins in such representations and warranties:

                a.      Except as disclosed in EXHIBIT C, Borrower has received
        no written notice of any, nor is there any pending litigation or
        administrative proceeding involving in any manner the Collateral or the
        ownership, leasing, operation, management, use, or maintenance thereof.

                b.      Borrower has received no written notice from any
        federal, state, or local taxing authority asserting any, nor is there
        any, tax, lien, or assessment against the Collateral, which is due and
        which has not been paid.

                c.      Borrower is a Delaware corporation, duly organized,
        validly existing and in good standing and qualified to do business in
        each state in which such qualification is required for Borrower to
        conduct its business.

                d.      The execution and delivery of this Agreement and the
        consummation of the transactions contemplated hereby have been duly
        authorized by all necessary corporate action by Borrower, and this
        Agreement constitutes the legal, valid and binding obligation of
        Borrower and Guarantor, enforceable against Borrower and Guarantor in
        accordance with its terms, except as such terms may be limited by
        bankruptcy,

                                      -3-
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        insolvency, reorganization, moratorium or other similar laws or by legal
        or equitable principles relating to or limiting creditors' rights
        generally. All persons who have executed this Agreement on behalf of
        Borrower have been duly authorized to do so by all necessary action on
        behalf of Borrower. Neither the execution and delivery of this
        Agreement, nor the consummation of the transactions contemplated hereby
        will (i) violate any provision of Borrower's organizational documents or
        governing instruments of Borrower, (ii) violate any judgment, order,
        ruling, injunction, decree, or award of any court, administrative agency
        or governmental body against, or binding upon Borrower, or (iii) to the
        best of Borrower's knowledge, constitute a violation by Borrower of any
        law or regulation of any jurisdiction as such law or regulation relates
        to or affects Borrower.

                e.      Except as disclosed on EXHIBIT D, Borrower has no
        knowledge of any liens which have been filed against the Collateral.

                f.      No representation or warranty by Borrower or Guarantor,
        written or oral, (whether or not contained in this Agreement or in any
        other instrument executed in connection herewith), contains any untrue
        statement of any material fact or omits any material fact or statement
        necessary to make the facts or statements contained herein or therein
        not false or misleading.

                g.      All information and documents furnished to Lender
        pursuant to this Agreement are true, accurate and complete in all
        material respects.

                h.      Borrower is conveying the Collateral to Lender or its
        designee in lieu of the exercise of Lender's remedies pursuant to the
        Loan Documents, and Borrower and Guarantor have throughout the
        negotiation, preparation, and execution of this Agreement been
        represented by competent legal counsel of its own choosing. This
        Agreement was reviewed by Borrower and Guarantor and their counsel, and
        Borrower and Guarantor acknowledge and agree that they (i) understand
        fully the terms of this Agreement and the consequences of the issuance
        hereof and thereof, and (ii) have entered into this Agreement of their
        own free will and accord, without threat or duress and pursuant to
        arms-length negotiations.

                i.      Borrower has complied with all applicable laws,
        ordinances, regulations, statutes, rules and restrictions (collectively,
        "Laws") related to the Collateral.

        7.      Assignment of Leases. In addition to the Collateral conveyed to
Lender, Borrower shall assign to Lender such leases of equipment or premises as
Lender may specify; provided however that Lender does not assume and agree to
pay any such leases except pursuant to any agreements Lender may enter into with
the respective Lessors.

        8.      No Assumption by Lender or Designee. Unless specifically assumed
herein or by separate action, neither Lender nor any designee of Lender assumes
any obligations owed by Borrower to any person or entity.

                                      -4-
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        9.      Absolute Conveyance. Borrower and Guarantor agree that the
conveyance of the Collateral to Lender, or its designee, according to the terms
of this Agreement is an absolute conveyance of all of its right, title, and
interest in and to the Collateral in fact as well as form and was not and is not
now intended as a mortgage, trust conveyance, deed of trust, or security
instrument of any kind; that the consideration for such conveyance is as exactly
as recited herein and that Borrower has no further interest (including rights of
redemption) or claims in and to the Collateral or to the proceeds and profits
which may be derived thereof, of any kind whatsoever. Borrower further agrees
that the conveyance of the Collateral to Lender was not occasioned by duress or
undue influence. The priority of the Liens is intended to be and shall remain in
full force and effect and nothing herein or in any instruments executed in
connection herewith shall be construed to subordinate the priority of the Liens
to any other liens or encumbrances whatsoever. If the conveyance of the
Collateral from Borrower to Lender or its designee pursuant to the Closing
Documents is voided, avoided, or set aside for any reason whatsoever, then (i)
if the Liens shall have been previously released, in whole or in part, the same
shall be automatically revived and reinstated; (ii) Lender shall have the right
to foreclose the Liens and take such other action permitted thereby or pursuant
to the other Loan Documents to enforce the Liens; and (iii) all costs of Lender
incurred in connection with the enforcement of the Liens shall be deemed a part
of the indebtedness secured by the Liens, which indebtedness is nonrecourse to
Borrower and its partners.

        10.     Release of Lender. Borrower and Guarantor hereby release Lender
and Lender's directors, officers, shareholders and any other related parties,
employees or agents from and against any and all claims, demands, injuries,
liability, actions, causes of action, setoffs, claims or deductions or
recoupment of any kind whatsoever, past, present, known or unknown, direct or
derivative, liquidated or contingent, and contract, tort, at law or in equity
that it may have had at any time prior to and including the date of this
Agreement.

        11.     Lender Remedies. Should Borrower or Guarantor breach any of
their obligations under this Agreement, Borrower and Guarantor both agree that
Lender shall not have an adequate remedy at law and, therefore, Borrower and
Lender consent to, in such order as Lender may elect:

                a.      Mandatory injunctive relief.

                b.      Appointment of a receiver.

                c.      Such other equitable remedies as are necessary to
        require Borrower or Guarantor to perform its obligations under this
        Agreement.

        12.     Option. Guarantor shall have the option to purchase from Lender
two promissory notes from Technology Facility Management PLC, each in the amount
of $325,000, for a total exercise price of $250,000. This option must be
exercised by delivery of written notice of intent to exercise and the payment to
Lender of good funds in US Dollars no later than June 2, 2002.

        13.     Notices. All notices to be given hereunder shall be personally
delivered or sent registered or certified mail, return receipt requested, with
postage prepaid, to the parties at the

                                      -5-
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following addresses (or to such other or further addresses as the parties may
hereafter designate by like notice similarly sent):

                TO BORROWER:       CYNTERGY CORPORATION
                OR GUARANTOR       19636 Club House Road, Suite 120
                                   Rockville, Maryland 20886

                with a copy to:    Paley, Rothman
                                   4800 Hampden Lane, 7th Floor
                                   Bethesda, Maryland 20814
                                   Attention: Wendelin Lipp, Esq.

                TO LENDER:         TECHTEAM CYNTERGY, LLC
                                   27335 West 11 Mile Road
                                   Southfield, MI 48034

                with a copy to:    Jaffe, Raitt, Heuer & Weiss
                                   One Woodward Avenue - Suite 2400
                                   Detroit, Michigan 48226
                                   Attn: Jay L. Welford, Esq.

All notices sent by mail as set forth above shall be deemed effectively given on
the date two (2) business days after the date of mailing. All notices personally
delivered shall be deemed effectively given on the date of such delivery.

        14.     Entire Agreement This Agreement contains the entire agreement
between the parties relating to the transaction contemplated hereby. All prior
or contemporaneous agreements, understandings, representations and statements,
whether written or oral, are merged herein.

        15.     No Waiver. No delay on the part of Lender or Borrower in
exercising any right, power or privilege hereunder, shall operate as a waiver
thereof, nor shall any waiver of any right, power or privilege hereunder operate
as a waiver of any other right, power or privilege hereunder, nor shall any
single or partial exercise of any right, power or privilege hereunder preclude
any other or further exercise thereof, or the exercise of any other right, power
or privilege hereunder. All rights and remedies herein provided are cumulative
and are not exclusive of any rights or remedies which the parties hereto may
otherwise have at law or in equity, except as expressly limited in this
Agreement. Lender shall have the right to waive any of the conditions precedent
to its obligations under this Agreement. No such waiver, modification, discharge
or amendment of this Agreement, will be valid in the absence of the written and
signed consent of the party against which enforcement of such is sought, except
as otherwise provided herein.

        16.     Successors and Assigns. This Agreement shall be binding upon and
shall inure to the benefit of the parties hereto and their respective successors
and assigns. No assignment of

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this Agreement or the rights hereunder may be made by Borrower or Guarantor
without the written consent of Lender. No assignment of this Agreement or of any
rights hereunder by Borrower shall relieve such assigning party of any of its
obligations or liabilities hereunder.

        17.     Exhibits. All exhibits annexed hereto and all schedules referred
to herein are hereby incorporated in and made a part of this Agreement as if set
forth in full herein.

        18.     Further Assurance. The parties hereto shall execute and deliver
such other documents and instruments and perform such further acts necessary to
effectuate the transactions contemplated hereby.

        19.     No Joint Venture. The relationship between Lender and Borrower
is solely that of lender and borrower. Lender has no fiduciary or special
relationship with Borrower. Nothing contained in this Agreement is intended to
create any partnership, joint venture, or association between Lender and
Borrower.

        20.     Brokers. Each party represents to the others that no broker has
been involved in this transaction. It is agreed that if any claims for brokerage
commissions or fees are ever made against Borrower or Lender in connection with
this transaction, all such claims shall be handled and paid by the party whose
actions or alleged commitments form the basis of such claim and the party
against whom the claim is made shall indemnify and hold harmless the other from
and against any and all such claims or demands, including without limitation,
reasonable attorneys' fees, with respect to any brokerage fees or agents'
commissions or other compensation asserted by any person, firm or corporation in
connection with the Agreement or the transactions contemplated hereby.

        21.     Final Agreement. THIS AGREEMENT REPRESENTS THE FINAL AGREEMENT
BETWEEN THE PARTIES WITH RESPECT TO THE SUBJECT MATTER HEREOF AND MAY NOT BE
CONTRADICTED BY EVIDENCE OF PRIOR, CONTEMPORANEOUS, OR SUBSEQUENT ORAL
AGREEMENTS OF THE PARTIES. THERE ARE NO UNWRITTEN ORAL AGREEMENTS BETWEEN THE
PARTIES WITH RESPECT TO THE SUBJECT MATTER HEREOF.

        22.     Captions. The captions, section numbers, and article numbers
appearing in this Agreement are inserted only as a matter of convenience and do
not define, limit, construe, or describe the scope or intent of such paragraphs
or articles of this Agreement nor in any way affect this Agreement.

        23.     Time of Essence; Choice of Law. All parties hereto agree that
time is of the essence in this transaction and that this Agreement shall be
governed by and interpreted in accordance with the laws of the State of
Michigan. This Agreement is performable in Michigan and venue for any action in
connection herewith shall be proper in Oakland County, Michigan.

        24.     Designee. Lender does hereby reserve the right to appoint a
designee or designees to accept title to the Collateral at the time of the
Closing. Such designee or designees may take

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the form of a trust, corporation, or a partnership, whether a general
partnership or a limited partnership, or both. Borrower and Guarantor hereby
agree that all representations, warranties, covenants, and indemnifications
shall inure to the benefit of Lender and such designee or designees and their
respective successors and assigns.

        25.     Non-Business Day. Whenever under the terms and provisions of
this Agreement the time for performance of a condition or the giving of a notice
falls upon a Saturday, Sunday, or holiday, such time for performance or for the
giving of notice shall be extended to the next business day.

        26.     Contracts. This Agreement may be executed in multiple
counterparts, each of which shall be deemed an original, but all of which shall
constitute one and the same instrument.

        27.     Jury Waiver. BORROWER, GUARANTOR AND LENDER DO EACH KNOWINGLY,
VOLUNTARILY AND INTELLIGENTLY WAIVE THEIR CONSTITUTIONAL RIGHT TO A TRIAL BY
JURY WITH RESPECT TO ANY CLAIM, DISPUTE, CONFLICT OR CONTENTION, IF ANY, AS MAY
ARISE UNDER THIS AGREEMENT AND AGREE THAT ANY LITIGATION BETWEEN THE PARTIES
CONCERNING THIS AGREEMENT SHALL BE HEARD BY A COURT OF COMPETENT JURISDICTION
SITTING WITHOUT A JURY. BORROWER AND LENDER HEREBY CONFIRM TO EACH OTHER THAT
THEY HAVE REVIEWED THE EFFECT OF THIS WAIVER OF JURY TRIAL WITH COMPETENT LEGAL
COUNSEL OF THEIR CHOICE, OR HAVE BEEN AFFORDED THE OPPORTUNITY TO DO SO PRIOR TO
SIGNING THIS AGREEMENT.

        28.     No Third Parties. This Agreement is for the benefit of Borrower
and Lender only and not for the benefit of any third party, and no third party
may derive any benefit herefrom. However, this Agreement shall be binding upon
the successors of each of the parties hereto.

        29.     Counterparts. This Agreement may be executed in any number of
counterparts and when each party has executed at least one counterpart, this
instrument shall constitute a completed, binding agreement.

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        IN WITNESS WHEREOF, the undersigned have executed this Agreement as of
the date and year first above written.

                                        "BORROWER"

                                        CYNTERGY CORPORATION

                                        By:
                                           -------------------------------------

                                        Its:
                                            ------------------------------------

                                        "GUARANTOR"

                                        ----------------------------------------
                                        Robert N. Grimes

                                        ----------------------------------------
                                        Beth Grimes

                                        "LENDER"

                                        TECHTEAM CYNTERGY, LLC

                                        By:
                                           -------------------------------------
                                                 [print name]
                                        Its: Manager

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                                LIST OF EXHIBITS

Exhibit A - Guaranty of Payment Agreement
Exhibit B - Bill of Sale
Exhibit C - Covenant Deed
Exhibit D - Permitted Encumbrances
Exhibit E - Excluded Assets

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                                    EXHIBIT A
                          GUARANTY OF PAYMENT AGREEMENT

                                      -11-
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                                    EXHIBIT B
                                  BILL OF SALE

        For Ten and No/100 Dollars ($10.00), in hand paid, and other good and
valuable consideration set forth in the Agreement for Conveyance in Lieu of
Foreclosure and Other Matters (the "Agreement") to which this Bill of Sale is an
Exhibit, the receipt and adequacy of which is hereby acknowledged, CYNTERGY
CORPORATION, does hereby sell, assign, transfer and convey unto TechTeam
Cyntergy, LLC, all of its right, title and interest in and to the Collateral, as
that term is described in the Agreement, but excluding the assets described on
Exhibit E to the Agreement.

Executed as of September 28, 2001

                                               CYNTERGY CORPORATION

                                               By:
                                                  ------------------------------

                                               Its:
                                                   -----------------------------

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                                    EXHIBIT C
                               PENDING LITIGATION

                                      -13-
<PAGE>

                                    EXHIBIT D
                                      LIENS

                                      -14-
<PAGE>

                                    EXHIBIT E
                                 EXCLUDED ASSETS

CYNTERCORP, INC. COMMON STOCK OWNED BY ROBERT GRIMES (600 SHARES) AND BETH GRIME
(400 SHARES) AND PLEDGED TO BANK OF AMERICA

ALL SHARES OF COMMON STOCK IN CYNTERGY EMEA, LTD. (A DELAWARE CORPORATION) OWNED
BY ROBERT GRIMES AND BETH GRIMES AND PLEDGED TO THE BANK OF AMERICA

ALL CUSTOMER CONTRACTS OF CYNTERGY CORPORATION WHICH ARE NOT SPECIFICALLY
ACQUIRED BY TECHTEAM CYNTERGY, L.L.C. THROUGH A SUPPLEMENT TO THIS AGREEMENT

                                      -15-<PAGE>

                                  Exhibit 10.22

                     EMPLOYMENT AND NONCOMPETITION AGREEMENT

        THIS AGREEMENT is entered into by and between National TechTeam, Inc.
(the "Company"), and William F. Coyro, Jr. (the "Executive"), effective as of
August 9, 2001.

        1.      Employment Period. The Company hereby agrees to employ the
                Executive, and the Executive hereby agrees to remain in the
                employ of the Company subject to the terms and conditions of
                this Agreement, for the period commencing on August 9, 2001 (the
                "Commencement Date") and ending when terminated as provided
                herein (the "Employment Period").

        2.      Terms of Employment.

                a)      Position and Duties.

                        (i)     During the Employment Period, the Executive
                                shall serve as Company's President and Chief
                                Executive Officer. Executive shall report to the
                                Chairman of the Company's Board of Directors
                                (the "Board").

                        (ii)    During the Employment Period, Executive agrees
                                to devote his full attention and time to the
                                business and affairs of the Company and to use
                                the Executive's best efforts to: (A) perform
                                such responsibilities in a professional manner,
                                (B) promote the interests of the Company and its
                                subsidiaries, (C) discharge the executive and
                                administrative duties, not inconsistent with his
                                position, as may be reasonably assigned to him
                                by the Board, and (D) serve, without additional
                                compensation, as a director of the Company.

                        (iii)   At all time, Executive agrees that he has read
                                and will abide by, any employee handbook,
                                policy, or practice that the Company has or
                                adopts with respect to its employees generally,
                                except as modified by this Agreement.

                b)      Compensation.

                        (i)     Base Salary. During the Employment Period, the
                                Executive shall receive an annual base salary
                                ("Annual Base Salary") in the initial amount of
                                $275,000. The Annual Base Salary may be revised
                                from time to time. The Annual Base Salary shall
                                be paid in accordance with the Company's normal
                                payroll practices for senior executives subject
                                only to such payroll and withholding deductions
                                as are required by law.

<PAGE>

                        (ii)    Annual Incentive. As of each December 31 during
                                the Employment Period, the Executive shall be
                                eligible to receive an annual incentive bonus to
                                be determined by the Board.

                        (iii)   Savings and Retirement Plans. During the
                                Employment Period, the Executive shall be
                                eligible to participate in all savings and
                                retirement plans, practices, policies and
                                programs to the extent applicable generally to
                                other executives of the Company in accordance
                                with the provisions of those plans.

                        (iv)    Welfare and Other Benefits Plans. During the
                                Employment Period, the Executive and the
                                Executive's eligible family members shall be
                                entitled to participate in all benefit and
                                executive perquisites under welfare, fringe and
                                other similar benefit plans, practices, policies
                                and programs which may be provided by the
                                Company (including, without limitation, medical,
                                prescription, dental, disability, employee life,
                                group life, accidental death and travel accident
                                insurance plans and programs) to the extent
                                applicable generally to other executives of the
                                Company.

                        (v)     Expenses. During the Employment Period, the
                                Executive shall be entitled to receive prompt
                                reimbursement for all reasonable business
                                expenses incurred and submitted by the Executive
                                in accordance with the policies of the Company,
                                including his reasonable legal costs associated
                                with obtaining this Agreement.

                        (vi)    Special Bonus. If a majority of the Company's
                                stock is purchased or if the Company is acquired
                                through merger or otherwise prior to September
                                30, 2002, Company shall pay Executive a bonus,
                                to be paid at the time of the closing of a
                                transaction, the amount of which is determined
                                as follows:

                                        *
                                -----------------

        3.      Termination of Employment.

                The Executive's employment may be terminated upon the occurrence
                of any event set forth below.

                a)      Death or Disability. The Executive's employment shall
                        terminate automatically upon the Executive's death
                        during the Employment Period.

----------------------------
*       Indicates that material has been omitted and confidential treatment has
been requested therefor. All such omitted material has been filed separately
with the SEC pursuant to Rule 24b-2.

                                       2
<PAGE>

                        If the Company determines in good faith that the
                        Disability (as defined below) of the Executive has
                        occurred during the Employment Period, it may give to
                        the Executive written notice of its intention to
                        terminate the Executive's employment. In such event, the
                        Executive's employment with the Company shall terminate
                        effective on the thirtieth day after receipt of such
                        notice by the Executive. For purposes of this Agreement,
                        "Disability" shall mean the Executive's inability to
                        perform his normal duties for the Company for three
                        months or more during any twelve-month period.

                b)      Cause. Until September 30, 2002, the Company may
                        terminate the Executive's employment only for "Cause."
                        For purposes of this Agreement, "Cause" shall mean:

                        (i)     any material breach of this Agreement by the
                                Executive, which breach is not remedied within
                                thirty (30) days after written notice thereof,
                                specifying the nature of such breach in
                                reasonable detail, is given by the Board to the
                                Executive,

                        (ii)    Executive's conviction of a felony or other
                                crime involving moral turpitude,

                        (iii)   any act or omission by the Executive during the
                                Employment Period involving willful malfeasance
                                or gross negligence in the performance of his
                                duties hereunder, and/or

                        (iv)    Executive's failure to follow the reasonable
                                instructions given in good faith by the Board,
                                which failure is not remedied within thirty (30)
                                days after written notice thereof specifying the
                                details of such conduct is given by the Board to
                                the Executive.

                        (v)     A material breach of this Agreement by the
                                Executive or the Executive's failure to follow
                                the reasonable instructions given in good faith
                                by the Board, the nature of which cannot be
                                remedied or cured.

                        (vi)    Purchase of a majority of Company's stock or
                                acquisition of the Company through merger or
                                otherwise.

                c)      By Executive. After September 30, 2002, this Agreement
                        may be terminated by the Executive, upon sixty (60) days
                        prior notice to the Company. In such event, the
                        effective date of termination shall be the date set
                        forth in such notice.

                d)      Without Cause. After September 30, 2002, this Agreement
                        may be

                                       3
<PAGE>

                        terminated by the Company, without Cause, upon sixty
                        (60) days prior notice to the Executive. In such event,
                        the effective date of termination shall be the date set
                        forth in such notice. If the Executive is terminated by
                        the Company without cause prior to September 30, 2002,
                        the Executive will be entitled to his pay and benefits
                        as set forth herein through September 30, 2002.

                e)      Notice of Termination. Any termination by the Company or
                        by the Executive shall be communicated by Notice of
                        Termination to the other party. A "Notice of
                        Termination" means a written notice which (i) indicates
                        the specific termination provision in this Agreement
                        relied upon, (ii) to the extent applicable, sets forth
                        in reasonable detail the facts and circumstances claimed
                        to provide a basis for termination of the Executive's
                        employment under the provision so indicated and (iii) if
                        the Date of Termination is other than the date of
                        receipt of such notice, specifies the termination date.

                f)      Date of Termination. "Date of Termination" or
                        "Termination Date" means the effective date of
                        termination determined in accordance with the provisions
                        of this Paragraph 3.

        4.      Stock Options.

                a)      The Company hereby grants to Executive a vested
                        nonqualified stock option (the "Initial Stock Option")
                        pursuant to the Company's 1990 Non-qualified Stock
                        Option Plan to acquire up to 100,000 shares of the
                        Company's common stock at an exercise price of $2.75
                        per. share (this price is the fair market value of the
                        Company's Stock on the date the Executive signs this
                        Agreement. The Initial Stock Option shall expire on
                        August 9, 2004 ("Expiration Date") and no portion of the
                        Initial Stock Option shall be exercisable after the
                        Expiration Date.

                b)              *
                        -----------------

                        Should the Company be sold prior to September 30, 2002,
                        the Additional Stock Options will not vest at any time.
                        The Additional Stock Option shall expire on Expiration
                        Date and no portion of the Additional Stock Option shall
                        be exercisable after Expiration Date.

                        The Additional Stock Option shall become fully vested if
                        Company terminates Executive's employment without Cause.

----------------------------
*       * Indicates that material has been omitted and confidential treatment
has been requested therefor. All such omitted material has been filed separately
with the SEC pursuant to Rule 24b-2.

                                       4
<PAGE>

        5.      Confidential Information; Noncompetition.

                a)      The Executive shall hold in a fiduciary capacity for the
                        benefit of the Company all secret or confidential
                        information, knowledge or data relating to the Company
                        or any of its affiliated companies, and their respective
                        businesses, which shall have been obtained by the
                        Executive during the Executive's employment by the
                        company or any of its affiliated companies and which
                        shall not be or become public knowledge (other than by
                        acts by the Executive or representatives of the
                        Executive in violation of this Agreement). After
                        termination of the Executive's employment with the
                        Company, the Executive shall not, without the prior
                        written consent of the Company or as many otherwise be
                        required by law or legal process (provided the Company
                        has been given notice of and opportunity to challenge or
                        limit the scope of disclosure purportedly so required),
                        communicate or divulge any such information, knowledge
                        or data to anyone other than the Company and those
                        designated by it.

                b)      Executive agrees not to utilize his knowledge of the
                        business of the Company or his relationships with
                        investors, suppliers, customers, clients, or financial
                        institutions to compete with the Company in any business
                        the same as, or similar to, the business conducted by
                        the Company during the term of this Agreement. Executive
                        agrees that he will not:

                                1.      Executive agrees not to work for,
                                        consult with, provide any services to or
                                        provide any information to any firm or
                                        entity or person which competes with, or
                                        is engages in, or carries on any aspect
                                        of the Company's businesses services in
                                        competition with the Company within a
                                        two (2) year period following his
                                        termination from the Company; and
                                2.      Executive shall not directly or
                                        indirectly, assist, promote or encourage
                                        any employees or clients of the Company
                                        to terminate or discontinue their
                                        relationship with the Company for at
                                        least a one (1) year period beginning on
                                        the Date of Termination.

                c)      Executive acknowledges that his services hereunder are
                        of a special, unique, and intellectual character and his
                        position with the Company places him in a position of
                        confidence and trust with customers, suppliers, and
                        employees of the Company. The Executive further
                        acknowledges that to perform his position, he will
                        necessarily be given access to confidential information
                        of the Company. Executive will continue to develop
                        personal relationships with the Company's customers,
                        financiers, suppliers, and employees. The parties
                        expressly agree that these provisions are reasonable,
                        enforceable, and necessary to protect the Company's
                        interests. In the unlikely event, however, that a court
                        of competent jurisdiction were

                                       5
<PAGE>

                        to determine that any portion of such provisions is
                        unenforceable, then the parties agree that the remainder
                        of the provisions shall remain valid and enforceable to
                        the maximum extent possible.

                d)      The Executive agrees that it would be difficult to
                        measure damages to the Company from any breach of the
                        covenants contained in this Paragraph 5, but that such
                        damages from any such breach would be great,
                        incalculable and irremediable, and that money damages
                        would be an inadequate remedy. Accordingly, the
                        Executive agrees that the Company may have specific
                        performance of these provisions in any court of
                        competent jurisdiction. The parties agree, however, that
                        the specific performance remedies described above shall
                        not be the exclusive remedies, and the Company may
                        enforce any other remedy or remedies available to it
                        either in law or in equity including, but not limited
                        to, temporary, preliminary, and/or permanent injunctive
                        relief.

        6.      Successors.

                a)      This Agreement is personal to the Executive and shall
                        not be assignable by the Executive.

                b)      This Agreement shall inure to the benefit of and be
                        binding upon the Company and its successors and assigns.

        7.      Change of Control. Company agrees to fully include Executive in
                its Change of Control program, wherein Executive will qualify
                for one year of continued compensation and benefits upon the
                occurrence of a Change in Control of the Company. In no event
                will Executive's wage compensation as a result a transaction
                involving the Company, exceed one year's annual salary.

        8.      Previous Agreement. The parties agree that the provisions of a
                Consulting Agreement between them are terminated.

        9.      Miscellaneous.

                a)      This Agreement shall be governed by and construed in
                        accordance with the laws of Michigan, without reference
                        to principles of conflict of laws. The captions of this
                        Agreement are not part of the provisions hereof and
                        shall have no force or effect. This Agreement may not be
                        amended or modified except by a written agreement
                        executed by the parties hereto or their respective
                        successors and legal representatives.

                b)      All notices and other communications hereunder shall be
                        in writing and shall be deemed to be received when (i)
                        hand delivered (with written confirmation of receipt),
                        (ii) when received by the addressee, if sent by

                                       6
<PAGE>

                        nationally recognized overnight delivery service
                        (receipt requested) in each case to such address as a
                        party may designate by notice to the other party.

                c)      The invalidity or unenforceability of any provision of
                        this Agreement shall not affect the validity or
                        enforceability of any other provision of this Agreement.

                d)      This Employment Agreement may be executed through the
                        use of separate signature pages or in any number of
                        counterpart copies, and each of such counterparts shall,
                        for all purposes, constitute one agreement binding on
                        all the parties.

                e)      The provisions of this Agreement contain all of the
                        terms and conditions agreed upon by the parties relating
                        to the subject matter of this Agreement and shall
                        supersede all prior agreement, negotiations,
                        correspondence, undertakings and communications of the
                        parties, either oral or written, with respect to such
                        subject matter.

        IN WITNESS WHEREOF, the Executive has executed this Agreement and,
subject to the authorization of its Board of Directors, the Company has caused
this Agreement to be executed in its name on its behalf, as of the Commencement
Date.

Date:
     ---------------------                --------------------------------------
                                          William F. Coyro, Jr.

                                                                  "Executive"

Date:                                     NATIONAL TECHTEAM, INC.
     ---------------------

                                          By:
                                             -----------------------------------
                                               Wallace D. Riley, Chairman of
                                               Board of Directors

                                                                  "Company"

                                       7

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