Document:

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                                                                    EXHIBIT 10.1

                            PLUSNET TECHNOLOGIES LTD
                          2000 LONG-TERM INCENTIVE PLAN
                      AMENDED AND RESTATED OCTOBER 17, 2000

ARTICLE 1 PURPOSE

         1.1      GENERAL. The purpose of the Plusnet Technologies Ltd 2000
Long-Term Incentive Plan (the "Plan") is to promote the success, and enhance the
value, of Plusnet Technologies Ltd (the "Company") by linking the personal
interests of its, its parent's, and its corporate affiliates' officers,
employees, directors, and consultants or independent contractors to those of
Company stockholders and by providing its officers, employees, directors, and
consultants or independent contractors with an incentive for outstanding
performance. The Plan is further intended to provide flexibility to the Company
in its ability to motivate, attract, and retain the services of officers,
employees, directors, and consultants or independent contractors upon whose
judgment, interest, and special effort the successful conduct of the Company's
operation is largely dependent. Accordingly, the Plan permits the grant of
incentive awards from time to time to officers, employees, directors, and
consultants or independent contractors of the Company, its parent, and its
corporate affiliates.

ARTICLE 2 EFFECTIVE DATE

         2.1      EFFECTIVE DATE. The Plan is effective as of May 2, 2000 (the
"Effective Date").

ARTICLE 3 DEFINITIONS AND CONSTRUCTION

         3.1      DEFINITIONS. When a word or phrase appears in this Plan with
the initial letter capitalized, and the word or phrase does not commence a
sentence, the word or phrase shall generally be given the meaning ascribed to it
in this Section or in Sections 1.1 or 2.1 unless a clearly different meaning is
required by the context. The following words and phrases shall have the
following meanings:

                  (a)      "Award" means any Option, Stock Appreciation Right,
Restricted Stock Award, or Performance Share Award granted to a Participant
under the Plan.

                  (b)      "Award Agreement" means any written agreement,
contract, or other instrument or document evidencing an Award.

                  (c)      "Board" means the Board of Directors of the Company.

                  (d)      "Change of Control" means and includes each of the
following:

                           (1)      the sale by Insight Direct (GB) Limited of
more than 50% of the entire share capital of the Company not being a sale to a
Corporate Affiliate; or

                           (2)      the sale by Insight Enterprises UK Limited
of more than 50% of the issued share capital of Insight Direct (GB) Limited not
being a sale to a Corporate Affiliate; or

                           (3)      an issue of new shares by Insight Direct
(GB) Limited which results in Corporate Affiliates owning less than 50% of the
issued ordinary share capital of Insight Direct (GB) Limited; or

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                                                                    EXHIBIT 10.1

                           (4)      an issue of new shares by the Company which
results in Corporate Affiliates owning less than 50% of the issued ordinary
share capital of the Company; or

                           (5)      the admission of any part of the share
capital of the Company (or of any company other than Insight Enterprises, Inc.
of which the Company is a Subsidiary) to the official list of the UK Listing
Authority or the Alternative Investment Market of the London Stock Exchange plc
or any other Recognized Investment Exchange (as defined in the Financial
Services Act 1986).

                  (e)      "Committee" means the committee of the Board
described in Article 4. If at any time or to any extent the Board shall not
administer the Plan, then the functions of the Board specified in the Plan shall
be exercised by the Committee.

                  (f)      "Corporate Affiliate" means any company under
majority common ownership with the Company or with any Parent or Subsidiary of
the Company.

                  (g)      "Disability" shall mean any illness or other physical
or mental condition of a Participant which renders the Participant incapable of
performing his customary and usual duties for the Company, or any medically
determinable illness or other physical or mental condition resulting from a
bodily injury, disease or mental disorder which in the judgment of the Committee
is permanent and continuous in nature. The Committee may require such medical or
other evidence as it deems necessary to judge the nature and permanency of the
Participant's condition.

                  (h)      "Fair Market Value" means, as of any given date, the
fair market value of Stock or other property on a particular date determined by
such methods or procedures as may be established from time to time by the
Committee. Unless otherwise determined by the Committee, the Fair Market Value
of Stock as of any date shall be the closing price for the Stock as reported on
any national securities exchange on which the Stock is then listed for that date
or, if no closing price is so reported for that date, the closing price on the
next preceding date for which a closing price was reported.

                  (i)      "Option" means a right granted to a Participant under
Article 7 of the Plan to purchase Stock at a specified price during specified
time periods.

                  (j)      "Parent" means any corporation (other than the
Company) in an unbroken chain of corporations ending with the Company, if each
of the corporations in the chain (other than the Company) owns stock possessing
50% or more of the combined voting power of all classes of stock in one of the
other corporations in the chain.

                  (k)      "Participant" means a person who, as an officer,
employee, director, consultant or independent contractor of the Company or any
Subsidiary, Parent, or other Corporate Affiliate has been granted an Award under
the Plan.

                  (l)      "Performance Share" means a right granted to a
Participant under Article 9, to receive cash, Stock, or other Awards, the
payment of which is contingent upon achieving certain performance goals
established by the Committee.

                  (m)      "Plan" means the Plusnet Technologies Ltd 2000
Long-Term Incentive Plan, as amended from time to time.

                  (n)      "Restricted Stock Award" means Stock granted to a
Participant under Article 10 that is subject to certain restrictions and to risk
of forfeiture.

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                                                                    EXHIBIT 10.1

                  (o)      "Retirement" means a Participant's termination of
employment with the Company after attaining any normal or early retirement age
specified in any pension, profit sharing or other retirement program sponsored
by the Company.

                  (p)      "Stock" means the common stock of the Company and
such other securities of the Company that may be substituted for Stock pursuant
to Article 12.

                  (q)      "Stock Appreciation Right" or "SAR" means a right
granted to a Participant under Article 8 to receive a payment equal to the
difference between the Fair Market Value of a share of Stock as of the date of
exercise of the SAR over the grant price of the SAR, all as determined pursuant
to Article 8.

                  (r)      "Subsidiary" means any corporation (other than the
Company) in an unbroken chain of corporations beginning with the Company, if
each of the corporations (other than the last corporation) in the unbroken chain
owns stock possessing 50% or more of the total combined voting power of all
classes of stock in one of the other corporations in the chain.

                  (s)      "Tax" means all forms of taxation, charge, duty,
withholding, deduction, in the nature of tax (including without limitation,
primary and secondary Class 1 national insurance contributions and other similar
contributions) whatsoever and whenever created, enacted or imposed and whether
of the United Kingdom or elsewhere.

ARTICLE 4 ADMINISTRATION

         4.1      COMMITTEE. The Plan shall be administered by a Committee that
is appointed by, and shall serve at the discretion of, the Board in accordance
with applicable law.

         4.2      ACTION BY THE COMMITTEE. A majority of the Committee shall
constitute a quorum. The acts of a majority of the members present at any
meeting at which a quorum is present and acts approved in writing by a majority
of the Committee in lieu of a meeting shall be deemed the acts of the Committee.
Each member of the Committee is entitled to, in good faith, rely or act upon any
report or other information furnished to that member by any officer or other
employee of the Company or any Parent or Subsidiary, the Company's or any
Parent's independent certified public accountants, or any executive compensation
consultant or other professional retained by the Company or any Parent to assist
in the administration of the Plan.

         4.3      AUTHORITY OF COMMITTEE. The Committee has the exclusive power,
authority and discretion to:

                  (a)      Designate Participants to receive Awards;

                  (b)      Determine the type or types of Awards to be granted
to each Participant;

                  (c)      Determine the number of Awards to be granted and the
number of shares of Stock to which an Award will relate;

                  (d)      Determine the terms and conditions of any Award
granted under the Plan including but not limited to, the exercise price, grant
price, or purchase price, any restrictions or limitations on the Award, any
schedule for lapse of forfeiture restrictions or restrictions on the
exercisability of an

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                                                                    EXHIBIT 10.1

Award, and accelerations or waivers thereof, based in each case on such
considerations as the Committee in its sole discretion determines; provided,
however, that the Committee shall not have the authority to accelerate the
vesting, or waive the forfeiture, of any Performance-Based Awards;

                  (e)      Determine whether, to what extent, and under what
circumstances an Award may be settled in, or the exercise price of an Award may
be paid in, cash, Stock, other Awards, or other property, or an Award may be
canceled, forfeited, or surrendered;

                  (f)      Prescribe the form of each Award Agreement, which
need not be identical for each Participant;

                  (g)      Decide all other matters that must be determined in
connection with an Award;

                  (h)      Establish, adopt or revise any rules and regulations
as it may deem necessary or advisable to administer the Plan;

                  (i)      Make all other decisions and determinations that may
be required under the Plan or as the Committee deems necessary or advisable to
administer the Plan; and

                  (j)      Reduce the option price of any option to the then
Fair Market Value if the Fair Market Value of the Common Stock covered by such
option has declined since the date such option was granted.

         4.4      DECISIONS BINDING. The Committee's interpretation of the Plan,
any Awards granted under the Plan, any Award Agreement and all decisions and
determinations by the Committee with respect to the Plan are final, binding, and
conclusive on all parties.

ARTICLE 5 SHARES SUBJECT TO THE PLAN

         5.1      NUMBER OF SHARES. Subject to adjustment provided in Section
13.1, the aggregate number of shares of Stock reserved and available for grant
under the Plan shall be 7,500,000.

         5.2      LAPSED AWARDS. To the extent that an Award terminates, expires
or lapses for any reason, any shares of Stock subject to the Award will again be
available for the grant of an Award under the Plan and shares subject to SARs or
other Awards settled in cash will be available for the grant of an Award under
the Plan.

         5.3      STOCK DISTRIBUTED. Any Stock distributed pursuant to an Award
may consist, in whole or in part, of authorized and unissued Stock, treasury
Stock or Stock purchased on the open market.

ARTICLE 6 ELIGIBILITY AND PARTICIPATION

         6.1      ELIGIBILITY. Persons eligible to participate in this Plan
include all officers, employees, directors, and consultants or independent
contractors of the Company or any Parent, Subsidiary or other Corporate
Affiliate, as determined by the Committee, including employees who are also
members of the Board.

         6.2      ACTUAL PARTICIPATION. Subject to the provisions of the Plan,
the Committee may, from time to time, select from among all eligible
individuals, those to whom Awards shall be granted and

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                                                                    EXHIBIT 10.1

shall determine the nature and amount of each Award. No individual shall have
any right to be granted an Award under this Plan.

ARTICLE 7 STOCK OPTIONS

         7.1      GENERAL. The Committee is authorized to grant Options to
Participants on the following terms and conditions:

                  (a)      EXERCISE PRICE. The exercise price per share of Stock
under an Option shall be determined by the Committee and set forth in the Award
Agreement. It is the intention under the Plan that the exercise price for any
Option shall not be less than the Fair Market Value as of the date of grant;
provided, however that the Committee may, in its discretion, grant Options with
an exercise price of less than Fair Market Value on the date of grant.

                  (b)      TIME AND CONDITIONS OF EXERCISE. The Committee shall
determine the time or times at which an Option may be exercised in whole or in
part. The Committee also shall determine the performance or other conditions, if
any, that must be satisfied before all or part of an Option may be exercised.

                  (c)      PAYMENT. The Committee shall determine the methods by
which the exercise price of an Option may be paid, the form of payment,
including, without limitation, cash, shares of Stock, or other property
(including broker-assisted "cashless exercise" arrangements), and the methods by
which shares of Stock shall be delivered or deemed to be delivered to
Participants.

                  (d)      EVIDENCE OF GRANT. All Options shall be evidenced by
a written Award Agreement between the Company and the Participant. The Award
Agreement shall include such provisions as may be specified by the Committee.

ARTICLE 8 STOCK APPRECIATION RIGHTS

         8.1      GRANT OF SARs. The Committee is authorized to grant SARs to
Participants on the following terms and conditions:

                  (a)      RIGHT TO PAYMENT. Upon the exercise of a Stock
Appreciation Right, the Participant to whom it is granted has the right to
receive the excess, if any, of:

                           (1)      The Fair Market Value of a share of Stock on
the date of exercise; over

                           (2)      The grant price of the Stock Appreciation
Right as determined by the Committee, which shall not be less than the Fair
Market Value of a share of Stock on the date of grant in the case of any SAR
related to any Incentive Stock Option.

                  (b)      OTHER TERMS. All awards of Stock Appreciation Rights
shall be evidenced by an Award Agreement. The terms, methods of exercise,
methods of settlement, form of consideration payable in settlement, and any
other terms and conditions of any Stock Appreciation Right shall be determined
by the Committee at the time of the grant of the Award and shall be reflected in
the Award Agreement.

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                                                                    EXHIBIT 10.1

ARTICLE 9 PERFORMANCE SHARES

         9.1      GRANT OF PERFORMANCE SHARES. The Committee is authorized to
grant Performance Shares to Participants on such terms and conditions as may be
selected by the Committee. The Committee shall have the complete discretion to
determine the number of Performance Shares granted to each Participant. All
Awards of Performance Shares shall be evidenced by an Award Agreement.

         9.2      RIGHT TO PAYMENT. A grant of Performance Shares gives the
Participant rights, valued as determined by the Committee, and payable to, or
exercisable by, the Participant to whom the Performance Shares are granted, in
whole or in part, as the Committee shall establish at grant or thereafter. The
Committee shall set performance goals and other terms or conditions to payment
of the Performance Shares in its discretion which, depending on the extent to
which they are met, will determine the number and value of Performance Shares
that will be paid to the Participant, provided that the time period during which
the performance goals must be met shall, in all cases, exceed six months.

         9.3      OTHER TERMS. Performance Shares may be payable in cash, Stock,
or other property, and have such other terms and conditions as determined by the
Committee and reflected in the Award Agreement.

ARTICLE 10 RESTRICTED STOCK AWARDS

         10.1     GRANT OF RESTRICTED STOCK. The Committee is authorized to make
Awards of Restricted Stock to Participants in such amounts and subject to such
terms and conditions as may be selected by the Committee. All Awards of
Restricted Stock shall be evidenced by a Restricted Stock Award Agreement.

         10.2     ISSUANCE AND RESTRICTIONS. Restricted Stock shall be subject
to such restrictions on transferability and other restrictions as the Committee
may impose (including, without limitation, limitations on the right to vote
Restricted Stock or the right to receive dividends on the Restricted Stock).
These restrictions may lapse separately or in combination at such times, under
such circumstances, in such installments, or otherwise, as the Committee
determines at the time of the grant of the Award or thereafter.

         10.3     FORFEITURE. Except as otherwise determined by the Committee at
the time of the grant of the Award or thereafter, upon termination of employment
during the applicable restriction period, Restricted Stock that is at that time
subject to restrictions shall be forfeited and reacquired by the Company,
provided, however, that the Committee may provide in any Award Agreement that
restrictions or forfeiture conditions relating to Restricted Stock will be
waived in whole or in part in the event of terminations resulting from specified
causes, and the Committee may in other cases waive in whole or in part
restrictions or forfeiture conditions relating to Restricted Stock.

         10.4     CERTIFICATES FOR RESTRICTED STOCK. Restricted Stock granted
under the Plan may be evidenced in such manner as the Committee shall determine.
If certificates representing shares of Restricted Stock are registered in the
name of the Participant, certificates must bear an appropriate legend referring
to the terms, conditions, and restrictions applicable to such Restricted Stock,
and the Company shall retain physical possession of the certificate until such
time as all applicable restrictions lapse.

ARTICLE 11 PROVISIONS APPLICABLE TO AWARDS

         11.1     STAND-ALONE, TANDEM, AND SUBSTITUTE AWARDS. Awards granted
under the Plan may, in the discretion of the Committee, be granted either alone
or in addition to, in tandem with,

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                                                                    EXHIBIT 10.1

or in substitution for, any other Award granted under the Plan. If an Award is
granted in substitution for another Award, the Committee may require the
surrender of such other Award in consideration of the grant of the new Award.
Awards granted in addition to or in tandem with other Awards may be granted
either at the same time as or at a different time from the grant of such other
Awards.

         11.2     EXCHANGE PROVISIONS. The Committee may at any time offer to
exchange or buy out any previously granted Award for a payment in cash, Stock,
or another Award (subject to Section 11.1), based on the terms and conditions
the Committee determines and communicates to the Participant at the time the
offer is made.

         11.3     TERM OF AWARD. The term of each Award shall be for the period
as determined by the Committee.

         11.4     FORM OF PAYMENT FOR AWARDS. Subject to the terms of the Plan
and any applicable law or Award Agreement, payments or transfers to be made by
the Company or a Subsidiary on the grant or exercise of an Award may be made in
such forms as the Committee determines at or after the time of grant, including
without limitation, cash, Stock, other Awards, or other property, or any
combination, and may be made in a single payment or transfer, in installments,
or on a deferred basis, in each case determined in accordance with rules adopted
by, and at the discretion of, the Committee.

         11.5     LIMITS ON TRANSFER. No right or interest of a Participant in
any Award may be pledged, encumbered, or hypothecated to or in favor of any
party other than the Company or a Subsidiary, or shall be subject to any lien,
obligation, or liability of such Participant to any other party other than the
Company or a Subsidiary. Except as otherwise provided by the Committee, no Award
shall be assignable or transferable by a Participant other than by will or the
laws of descent and distribution.

         11.6     BENEFICIARIES. Notwithstanding Section 11.5, a Participant
may, in the manner determined by the Committee, designate a beneficiary to
exercise the rights of the Participant and to receive any distribution with
respect to any Award upon the Participant's death. A beneficiary, legal
guardian, legal representative, or other person claiming any rights under the
Plan is subject to all terms and conditions of the Plan and any Award Agreement
applicable to the Participant, except to the extent the Plan and Award Agreement
otherwise provide, and to any additional restrictions deemed necessary or
appropriate by the Committee. If the Participant is married, a designation of a
person other than the Participant's spouse as his beneficiary with respect to
more than 50 percent of the Participant's interest in the Award shall not be
effective without the written consent of the Participant's spouse. If no
beneficiary has been designated or survives the Participant, payment shall be
made to the person entitled thereto under the Participant's will or the laws of
descent and distribution. Subject to the foregoing, a beneficiary designation
may be changed or revoked by a Participant at any time provided the change or
revocation is filed with the Committee.

         11.7     STOCK CERTIFICATES. All Stock certificates delivered under the
Plan are subject to any stop-transfer orders and other restrictions as the
Committee deems necessary or advisable to comply with national or local
securities laws, rules and regulations and the rules of any national securities
exchange or automated quotation system on with the Stock is listed, quoted, or
traded. The Committee may place legends on any Stock certificate to reference
restrictions applicable to the Stock.

         11.8     TENDER OFFERS. In the event of a public tender for all or any
portion of the Stock, or in the event that a proposal to merge, consolidate, or
otherwise combine with another company is submitted for stockholder approval,
the Committee may in its sole discretion declare previously granted Options to
be immediately exercisable.

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                                                                    EXHIBIT 10.1

         11.9     ACCELERATION UPON A CHANGE OF CONTROL. If a Change of Control
occurs, all outstanding Options, Stock Appreciation Rights, and other Awards
shall (unless sub-paragraph (ii) below applies) become fully exercisable and all
restrictions on outstanding Awards shall lapse. Upon, or in anticipation of,
such an event, the Committee may (i) cause every Award outstanding hereunder to
terminate at a specific time in the future and shall give each Participant the
right to exercise Awards during a period of time as the Committee, in its sole
and absolute discretion, shall determine, except in the event that the surviving
or resulting entity agrees to assume the Awards on terms and conditions that
substantially preserve the Participant's rights and benefits of the Award then
outstanding; or (ii) determine that all Options shall lapse (either immediately
or conditionally upon the Change of Control occurring) provided that within 30
days after the Change of Control occurring a Parent pays, or procures that a
third party pays (subject to the deduction of any amount by way of Tax which the
Company is legally obliged to deduct or withhold), to each Participant an amount
which is equal to:

(S x O)/T -- P

where:

S equals the aggregate consideration paid or actually payable by a purchaser of
the Company or of its immediate parent Insight Direct (GB) Limited for the
acquisition of the whole of the issued share capital of the Company or Insight
Direct (GB) Limited (as the case may be);

O equals the number of units of Stock in respect of which the Participant has an
  Option;

T equals the total number of units of Stock in issue at the time; and

P equals the aggregate amount which would have constituted the exercise price in
  respect to all units of Stock referred to in O

         11.10    EFFECT OF TERMINATION OF EMPLOYMENT OR SERVICE.
Notwithstanding any other provision of this Plan, upon the termination of a
Participant's employment or service with the Company or any Parent or Subsidiary
under any circumstances, all Awards shall immediately terminate as to any Option
shares that have not previously vested as of the date of such termination.

         11.11    LAPSE OF AWARD. Notwithstanding any other provision of this
Plan, in the event of a Participant's termination of employment or service with
the Company or any Subsidiary, Parent or other Corporate Affiliate for "Cause"
(as defined below), all outstanding Awards to that Participant shall immediately
terminate in full as of the date of such termination of employment or service.
For purposes of this Agreement, "Cause" shall mean the occurrence of any of the
following events, as determined by the Committee in its sole and absolute
discretion and which determination shall be final:

                  (a)      The Participant's conviction of or guilty plea to the
commission of an act or acts constituting a felony under the laws of the United
Kingdom;

                  (b)      Action by the Participant toward the Company or any
Parent or Subsidiary involving personal dishonesty, theft or fraud in connection
with the Participant's duties as an employee of or consultant to the Company or
any Parent or Subsidiary;

                  (c)      The Participant's willful failure to abide by or
follow lawful directions of the Company or any Parent or Subsidiary; or

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                                                                    EXHIBIT 10.1

                  (d)      Other material breach by the Participant of any
employment or consulting agreement between Participant and the Company or any
Parent or Subsidiary.

ARTICLE 12 CHANGES IN CAPITAL STRUCTURE

         12.1     GENERAL. In the event a stock dividend is declared upon the
Stock, the shares of Stock then subject to each Award shall be increased
proportionately without any change in the aggregate purchase price therefor. In
the event the Stock shall be changed into or exchanged for a different number or
class of shares of Stock or of another corporation, whether through
reorganization, recapitalization, stock split-up, combination of shares, merger
or consolidation, there shall be substituted for each such share of Stock then
subject to each Award the number and class of shares of Stock into which each
outstanding share of Stock shall be so exchanged, all without any change in the
aggregate purchase price for the shares then subject to each Award.

         12.2     OUTSTANDING AWARDS AND CHANGE IN CONTROL. In connection with
any Change in Control, the Committee may provide, in its sole discretion, for
the cancellation of any outstanding Awards and payment in cash, stock or other
property therefor.

ARTICLE 13 AMENDMENT, MODIFICATION AND TERMINATION

         13.1     AMENDMENT, MODIFICATION AND TERMINATION. With the approval of
the Board, at any time and from time to time, the Committee may terminate, amend
or modify the Plan.

         13.2     AWARDS PREVIOUSLY GRANTED. No termination, amendment, or
modification of the Plan shall adversely affect in any material way any Award
previously granted under the Plan, without the written consent of the
Participant.

ARTICLE 14 GENERAL PROVISIONS

         14.1     NO RIGHTS TO AWARDS. No Participant, employee, or other person
shall have any claim to be granted any Award under the Plan, and neither the
Company nor the Committee is obligated to treat Participants, employees, and
other persons uniformly.

         14.2     NO STOCKHOLDERS RIGHTS. No Award gives the Participant any of
the rights of a stockholder of the Company unless and until shares of Stock are
in fact issued to such person in connection with such Award.

         14.3     WITHHOLDING. The Company or any Subsidiary shall have the
authority and the right to deduct or withhold, or require a Participant to remit
to the Company, an amount sufficient to satisfy applicable taxes required by law
to be withheld with respect to any taxable event arising as a result of this
Plan.

         14.4     NO RIGHT TO EMPLOYMENT. Nothing in the Plan or any Award
Agreement shall interfere with or limit in any way the right of the Company or
any Subsidiary to terminate any Participant's employment at any time, nor confer
upon any Participant any right to continue in the employ of the Company or any
Subsidiary.

         14.5     UNFUNDED STATUS OF AWARDS. The Plan is intended to be an
"unfunded" plan for incentive compensation. With respect to any payments not yet
made to a Participant pursuant to an

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                                                                    EXHIBIT 10.1

Award, nothing contained in the Plan or any Award Agreement shall give the
Participant any rights that are greater than those of a general creditor of the
Company or any Subsidiary.

         14.6     INDEMNIFICATION. To the extent allowable under applicable law,
each member of the Committee or of the Board shall be indemnified and held
harmless by the Company from any loss, cost, liability, or expense that may be
imposed upon or reasonably incurred by such member in connection with or
resulting from any claim, action, suit, or proceeding to which he or she may be
a party or in which he or she may be involved by reason of any action or failure
to act under the Plan and against and from any and all amounts paid by him or
her in satisfaction of judgment in such action, suit, or proceeding against him
or her provided he or she gives the Company an opportunity, at its own expense,
to handle and defend the same before he or she undertakes to handle and defend
it on his or her own behalf. The foregoing right of indemnification shall not be
exclusive of any other rights of indemnification to which such persons may be
entitled under the Company's Articles of Incorporation or By-Laws, as a matter
of law, or otherwise, or any power that the Company may have to indemnify them
or hold them harmless.

         14.7     RELATIONSHIP TO OTHER BENEFITS. No payment under the Plan
shall be taken into account in determining any benefits under any pension,
retirement, savings, profit sharing, group insurance, welfare or other benefit
plan of the Company or any Subsidiary.

         14.8     EXPENSES. The expenses of administering the Plan shall be
borne by the Company and its Subsidiaries.

         14.9     TITLES AND HEADINGS. The titles and headings of the Sections
in the Plan are for convenience of reference only, and in the event of any
conflict, the text of the Plan, rather than such titles or headings, shall
control.

         14.10    FRACTIONAL SHARES. No fractional shares of stock shall be
issued and the Committee shall determine, in its discretion, whether cash shall
be given in lieu of fractional shares or whether such fractional shares shall be
eliminated by rounding up.

         14.11    GOVERNMENT AND OTHER REGULATIONS. The obligation of the
Company to make payment of awards in Stock or otherwise shall be subject to all
applicable laws, rules, and regulations, and to such approvals by government
agencies as may be required. The Company shall be under no obligation to
register under any applicable securities law or regulation any of the shares of
Stock paid under the Plan. If the shares paid under the Plan may in certain
circumstances be exempt from registration under any applicable securities law or
regulation, the Company may restrict the transfer of such shares in such manner
as it deems advisable to ensure the availability of any such exemption.

         14.12    GOVERNING LAW. The Plan and all Award Agreements shall be
construed in accordance with and governed by the laws of the United Kingdom.

                                 Page 10 of 10<PAGE>
                                                                   EXHIBIT 10.16

                            JDA SOFTWARE GROUP, INC.
                        NON-PLAN STOCK OPTION AGREEMENT

         JDA Software Group, Inc. has granted to William C. Keiper (the
"OPTIONEE") an option (the "Option") to purchase certain shares of Stock upon
the terms and conditions set forth in this Stock Option Agreement (the "OPTION
AGREEMENT").

         1. DEFINITIONS AND CONSTRUCTION.

                  1.1 DEFINITIONS. Unless otherwise defined herein, capitalized
terms shall have the meanings set forth below:

                           (a) "DATE OF OPTION GRANT" means March 4, 1999.

                           (b) "NUMBER OF OPTION SHARES" means 18,750 shares of
Stock, as adjusted from time to time pursuant to Section 9.

                           (c) "EXERCISE PRICE" means $ 6.4375 per share of
Stock, as adjusted from time to time pursuant to Section 9.

                           (d) "INITIAL VESTING DATE" means March 4, 2000.

                           (e) "VESTED SHARES" means, on any relevant date,
except as otherwise provided herein, that portion (rounded down to the nearest
whole share) of the Number of Option Shares determined by multiplying the Number
of Option Shares by the "VESTED RATIO" determined as of such date as follows:

                                                                Vested Ratio

                Prior to Initial Vesting Date                           0

                On Initial Vesting Date, provided the
                Optionee's Service is continuous from the
                Date of Option Grant until the Initial
                Vesting Date                                          1/3

                Plus:

                For each full month of the Optionee's
                continuous Service from the Date of
                Option Grant until the Vested Ratio equals
                1/1, an additional                                   1/36

                           (f) "OPTION EXPIRATION DATE" means the date ten (10)
years after the Date of Option Grant.

                                       1

<PAGE>

                           (g) "BOARD" means the Board of Directors of the
Company. If one or more committees of the Board have been appointed by the Board
to administer the Option Agreement, "Board" shall also mean such Committee(s).

                           (h) "CODE" means the Internal Revenue Code of 1986,
as amended, and any applicable regulations promulgated thereunder.

                           (i) "COMPANY" means IDA Software Group, Inc., a
Delaware corporation, or any successor corporation thereto.

                           (j) "COMMITTEE" means a committee of the Board duly
appointed to administer the Plan and having such powers as shall be specified by
the Board. Unless the powers of the Committee have been specifically limited,
the Committee shall have all of the powers of the Board granted herein,
including, without limitation, the power to amend or terminate the Plan at any
time, subject to the terms of the Plan and any applicable limitations imposed by
law.

                           (k) "CONSULTANT" means any person, including an
advisor, engaged by a Participating Company to render services other than as an
Employee or a Director.

                           (1) "DIRECTOR" means a member of the Board or the
board of directors of any other Participating Company.

                           (m) "DISABILITY" means the permanent and total
disability of the Optionee within the meaning of Section 22 (e)(3) of the Code.

                           (n) "EMPLOYEE" means any person treated as an
employee (including an officer or a Director who is also treated as an employee)
in the records of a Participating Company; provided, however, that neither
service as a Director nor payment of a director's fee shall be sufficient to
constitute employment for purposes of the Plan.

                           (o) "EXCHANGE ACT" means the Securities Exchange Act
of 1934, as amended.

                           (p) "FAIR MARKET VALUE " means, as of any date, the
value of a share of stock or other property as determined by the Board, in its
sole discretion, or by the Company, in its sole discretion, if such
determination is expressly allocated to the Company herein, subject to the
following:

                                    (i) If, on such date, the Stock is listed on
a national or regional securities exchange or market system, the Fair Market
Value of a share of Stock shall be the closing sale price of a share of Stock
(or the mean of the closing bid and asked prices of a share of Stock if the
Stock is so quoted instead) as quoted on the Nasdaq National Market, The Nasdaq
SmallCap Market or such other national or regional securities exchange or market
system constituting the primary market for the Stock, as reported in The Wall
Street Journal or such other source as the Company deems reliable. If the
relevant date does not fall on a day on which the Stock has traded on such
securities exchange or market system, the date on which the Fair Market Value
shall be established shall be the last day on which the Stock was so traded
prior to

                                       2

<PAGE>

the relevant date, or such other appropriate day as shall be determined by the
Board, in its discretion.

                                    (ii) If, on such date, the Stock is not
listed on a national or regional securities exchange or market system, the Fair
Market Value of a share of Stock shall be as determined by the Board without
regard to any restriction other than a restriction which, by its terms, will
never lapse.

                           (q) "OFFICER" means any person designated by the
Board as an officer of the Company.

                           (r) "OUTSIDE DIRECTOR" means a Director of the
Company who is not an Employee.

                           (s) "PARENT CORPORATION" means any present or future
"parent corporation" of the Company, as defined in Section 424(e) of the Code.

                           (t) "PARTICIPATING COMPANY" means the Company or any
Parent Corporation or Subsidiary Corporation.

                           (u) "PARTICIPATING COMPANY GROUP" means, at any point
in time, all corporations collectively which are then Participating Companies.

                           (v) "RULE 16b-3" means Rule 16b-3 as promulgated
under the Exchange Act as amended from time to time, or any success or rule or
regulation.

                           (w) "SECURITIES ACT" means the Securities Act of
1933, as amended.

                           (x) "SERVICE" means the Optionee's service with the
Participating Company Group, whether in the capacity of an Employee, a Director
or a Consultant. The Optionee's Service shall not be deemed to have terminated
merely because of a change in the capacity in which the Optionee renders Service
to the Participating Company Group or a change in the Participating Company for
which the Optionee renders such Service, provided that there is no interruption
or termination of the Optionee's Service. The Optionee's Service shall be deemed
to have terminated either upon an actual termination of Service or upon the
corporation for which the Optionee performs Service ceasing to be a
Participating Company.

                           (y) "STOCK" means the common stock par value $0.01 of
the Company, as adjusted from time to time in accordance with Section 9.

                           (z) "SUBSIDIARY CORPORATION" means any present or
future "subsidiary corporation" of the Company, as defined in Section 424(f) of
the Code.

                  1.2 CONSTRUCTION. Captions and titles contained herein are for
convenience only and shall not affect the meaning or interpretation of any
provision of this Option Agreement. Except when otherwise indicated by the
context, the singular shall include the plural and the plural shall include the
singular. Use of the term "or" is not intended to be exclusive, unless the
context clearly requires otherwise.

                                       3

<PAGE>
         2. ELIGIBILITY AND TYPE OF OPTIONS.

                  2.1 TAX STATUS OF OPTION. This Option is intended to be a
nonstatutory stock option and shall not be treated as an incentive stock option
within the meaning of Section 422(b) of the Code.

                  2.2 PERSONS ELIGIBLE FOR OPTIONS. This Option shall be granted
only to a person who at the time of grant, is an Outside Director.

         3. ADMINISTRATION.

                  All questions of interpretation of this Option Agreement shall
be determined by the Board, and such determinations shall be final and binding
upon all persons having an interest in this Option Agreement. Any Officer of a
Participating Company shall have the authority to act on behalf of the Company
with respect to any matter, right, obligation, determination or election which
is the responsibility of or which is allocated to the Company herein, provided
the Officer has apparent authority with respect to such matter, right,
obligation, determination or election.

         4. EXERCISE OF THE OPTION.

                  4.1 RIGHT TO EXERCISE. Except as otherwise provided herein,
the Option shall (i) first become exercisable on the Initial Vesting Date and
(ii) be exercisable on and after the Initial Vesting Date and prior to the
termination thereof in an amount equal to the number of shares of Stock
initially subject to the Option multiplied by the Vested Ratio as set forth in
Section 1.1 (e), less the number of shares previously acquired upon exercise
thereof.

                  4.2 METHOD OF EXERCISE. Exercise of the Option shall be by
written notice to the Company which must state the election to exercise the
Option, the number of whole shares of Stock for which the Option is being
exercised and such other representations and agreements as to the Optionee's
investment intent with respect to such shares as may be required pursuant to the
provisions of this Option Agreement. The written notice must be signed by the
Optionee and must be delivered in person, by certified or registered mail,
return receipt requested, by confirmed facsimile transmission, or by such other
means as the Company may permit, to the Chief Financial Officer of the Company,
or other authorized representative of the Participating Company Group, prior to
the termination of the Option as set forth in Section 6, accompanied by full
payment of the aggregate Exercise Price for the number of shares of Stock being
purchased. The Option shall be deemed to be exercised upon receipt by the
Company of such written notice, the aggregate Exercise Price, and, if required
by the Company, such executed agreement.

                  4.3 PAYMENT OF EXERCISE PRICE.

                           (a) FORMS OF CONSIDERATION AUTHORIZED. Except as
otherwise provided below, payment of the aggregate Exercise Price for the number
of shares of Stock for which the Option is being exercised shall be made (i) in
cash, by check, or cash equivalent, (ii) by tender to the Company, or
attestation to the ownership, of whole shares of Stock owned by the Optionee
having a Fair Market Value not less than the aggregate Exercise Price, (iii) by

                                       4

<PAGE>

the assignment of the proceeds of a sale or loan with respect to some or all of
the shares being acquired upon the exercise of the Option (including, without
limitation, through an exercise complying with the provisions of Regulation T as
promulgated from time to time by the Board of Governors of the Federal Reserve
System) (a "CASHLESS EXERCISE"), or (iv) by any combination of the foregoing.

                           (b) LIMITATION ON TENDER OF STOCK. Notwithstanding
the foregoing, the Option may not be exercised by tender to the Company, or
attestation to the ownership, of shares of Stock to the extent such tender or
attestation would constitute a violation of the provisions of any law,
regulation or agreement restricting the redemption of the Company's stock.
Unless otherwise provided by the Board, the Option may not be exercised by
tender to the Company of shares of Stock, unless such shares either have been
owned by the Optionee for more than six (6) months or were acquired, directly or
indirectly from the Company.

                           (c) CASHLESS EXERCISE. The Company reserves, at any
and all times, the right, in the Company's sole and absolute discretion, to
establish, decline to approve or terminate any program or procedures for the
exercise of Options by means of a Cashless Exercise.

                  4.4 TAX WITHHOLDING. At the time the Option is exercised, in
whole or in part, or at any time thereafter as requested by the Company, the
Optionee hereby authorizes withholding from any amounts payable to the Optionee,
and otherwise agrees to make adequate provision for any sums required to satisfy
the federal, state, local and foreign tax withholding obligations of the
Participating Company Group, if any, which arise in connection with the Option
or the shares acquired upon exercise of the Option. The Option is not
exercisable unless the tax withholding obligations of the Participating Company
Group are satisfied. Accordingly, the Company shall have no obligation to
deliver shares of Stock pursuant to this Option Agreement until the tax
withholding obligations of the Participating Company Group have been satisfied
by the Optionee.

                  4.5 CERTIFICATE REGISTRATION. The certificate for the shares
as to which the Option is exercised shall be registered in the name of the
Optionee.

                  4.6 RESTRICTIONS ON GRANT OF THE OPTION AND ISSUANCE OF
SHARES. The grant of the Option and the issuance of shares of Stock upon
exercise of the Option shall be subject to compliance with all applicable
requirements of federal, state or foreign law with respect to such securities.
The Option may not be exercised if the issuance of shares of Stock upon exercise
would constitute a violation of any applicable federal, state or foreign
securities laws or other law or regulations or the requirements of any stock
exchange or market system upon which the Stock may then be listed. In addition,
the Option may not be exercised unless (i) a registration statement under the
Securities Act shall at the time of exercise of the Option be in effect with
respect to the shares issuable upon exercise of the Option or (ii) in the
opinion of legal counsel to the Company, the shares issuable upon exercise of
the Option may be issued in accordance with the terms of an applicable exemption
from the registration requirements of the Securities Act. THE OPTIONEE IS
CAUTIONED THAT THE OPTION MAY NOT BE EXERCISED UNLESS THE FOREGOING CONDITIONS
ARE SATISFIED. ACCORDINGLY, THE OPTIONEE MAY NOT BE ABLE TO EXERCISE THE OPTION
WHEN DESIRED EVEN

                                       5

<PAGE>

THOUGH THE OPTION IS VESTED. The inability of the Company to obtain from any
regulatory body having jurisdiction the authority, if any, deemed by the
Company's legal counsel to be necessary to the lawful issuance and sale of any
shares subject to the Option shall relieve the Company of any liability in
respect of the failure to issue or sell such shares as to which such requisite
authority shall not have been obtained. As a condition to the exercise of the
Option, the Company may require the Optionee to satisfy any qualifications that
may be necessary or appropriate, to evidence compliance with any applicable law
or regulation and to make any representation or warranty with respect thereto as
may be requested by the Company.

                  4.7 FRACTIONAL SHARES. The Company shall not be required to
issue fractional shares upon the exercise of the Option.

         5. NONTRANSFERABILITY OF THE OPTION.

                  The Option may be exercised during the lifetime of the
Optionee only by the Optionee or the Optionee's guardian or legal representative
and may not be assigned or transferred in any manner except by will or by the
laws of descent and distribution. Following the death of the Optionee, the
Option, to the extent provided in Section 7, may be exercised by the Optionee's
legal representative or by any person empowered to do so under the deceased
Optionee's will or under the then applicable laws of descent and distribution.

         6. TERMINATION OF THE OPTION.

                  The Option shall terminate and may no longer be exercised
after the first to occur of (a) the Option Expiration Date, (b) the last date
for exercising the Option following termination of the Optionee's Service as
described in Section 7, or (c) a Change in Control to the extent provided in
Section 8.

         7. EFFECT OF TERMINATION OF SERVICE.

                  7.1 OPTION EXERCISABILITY.

                           (a) DISABILITY. If the Optionee's Service with the
Participating Company Group is terminated because of the Disability of the
Optionee, the Option, to the extent unexercised and exercisable on the date on
which the Optionee's Service terminated, may be exercised by the Optionee (or
the Optionee's guardian or legal representative) at any time prior to the
expiration of twelve (12) months after the date on which the Optionee's Service
terminated, but in any event no later than the Option Expiration Date.

                           (b) DEATH. If the Optionee's Service with the
Participating Company Group is terminated because of the death of the Optionee,
the Option, to the extent unexercised and exercisable on the date on which the
Optionee's Service terminated, may be exercised by the Optionee (or the
Optionee's legal representative or other person who acquired the right to
exercise the Option by reason of the Optionee's death) at any time prior to the
expiration of twelve (12) months after the date on which the Optionee's Service
terminated, but in any event no later than the Option Expiration Date. The
Optionee's Service shall be deemed to have

                                       6

<PAGE>

terminated on account of death if the Optionee dies within three (3) months
after the Optionee's termination of Service.

                           (c) OTHER TERMINATION OF SERVICE. If the Optionee's
Service with the Participating Company Group terminates for any reason, except
Disability or death, the Option, to the extent unexercised and exercisable by
the Optionee on the date on which the Optionee's Service terminated, may be
exercised by the Optionee within three (3) months after the date on which the
Optionee's Service terminated, but in any event no later than the Option
Expiration Date.

                  7.2 EXTENSION IF EXERCISE PREVENTED BY LAW. Notwithstanding
the foregoing, if the exercise of the Option within the applicable time periods
set forth in Section 7.1 is prevented by the provisions of Section 4.6, the
Option shall remain exercisable until three (3) months after the date the
Optionee is notified by the Company that the Option is exercisable, but in any
event no later than the Option Expiration Date.

                  7.3 EXTENSION IF OPTIONEE IS SUBJECT TO SECTION 16(b).
Notwithstanding the foregoing, if a sale, within the applicable time periods set
forth in Section 7.1, of shares acquired upon the exercise of the Option would
subject the Optionee to suit under Section 16(b) of the Exchange Act, the Option
shall remain exercisable until the earliest to occur of (i) the tenth (10th) day
following the date on which a sale of such shares by the Optionee would no
longer be subject to such suit, (ii) the one hundred and ninetieth (190th) day
after the Optionee's termination of Service, or (iii) the Option Expiration
Date.

         8. TRANSFER OF CONTROL.

                  8.1 DEFINITIONS.

                           (a) An "OWNERSHIP CHANGE EVENT" shall be deemed to
have occurred if any of the following occurs with respect to the Company: (i)
the direct or indirect sale or exchange in a single or series of related
transactions by the stockholders of the Company of more than fifty percent (50%)
of the voting stock of the Company; (ii) a merger or consolidation in which the
Company is a party; (iii) the sale, exchange, or transfer of all or
substantially all of the assets of the Company; or (iv) a liquidation or
dissolution of the Company.

                           (b) A "TRANSFER OF CONTROL" shall mean an Ownership
Change Event or a series of related Ownership Change Events (collectively, a
"TRANSACTION") wherein the stockholders of the Company immediately before the
transaction do not retain immediately after the Transaction, in substantially
the same proportions as their ownership of shares of the Company's voting stock
immediately before the Transaction, direct or indirect beneficial ownership of
more than fifty percent (50%) of the total combined voting power of the
outstanding voting securities of the Company or, in the case of a Transaction
described in Section 8.1(a)(iii), the corporation to which the assets of the
Company were transferred (the "TRANSFEREE"), as the case may be. For purposes of
the preceding sentence, indirect beneficial ownership shall include, without
limitation, an interest resulting from ownership of the voting securities of one
or more corporations which, as a result of a Transaction, own the Company or the
Transferee, as the case may be, either directly or through one or more
subsidiary corporations. The Board shall have the right to determine whether
multiple sales or exchanges of

                                       7

<PAGE>

the voting securities of the Company or multiple Ownership Change Events are
related, and its determination shall be final, binding and conclusive.

                  8.2 EFFECT OF A TRANSFER OF CONTROL ON OPTION. In the event of
a Transfer of Control, any unexercisable or unvested portion of the outstanding
Options shall be immediately exercisable and vested in full as of the date ten
(10) days prior to the date of the Transfer of Control. The exercise or vesting
of any Option that was permissible solely by reason of this Section 8.2 shall be
conditioned upon the consummation of the Transfer of Control. In addition, the
surviving, continuing, successor, or purchasing corporation or parent
corporation thereof, as the case may be (the "ACQUIRING CORPORATION"), may
either assume the Company's rights and obligations under outstanding Options or
substitute for outstanding Options substantially equivalent options for the
Acquiring Corporation's stock. Any Options which are neither assumed or
substituted for by the Acquiring Corporation in connection with the Transfer of
Control nor exercised as of the date of the Transfer of Control shall terminate
and cease to be outstanding effective as of the date of the Transfer of Control.
Notwithstanding the foregoing, shares acquired upon exercise of the Option prior
to the Transfer of Control and any consideration received pursuant to the
Transfer of Control with respect to such shares shall continue to be subject to
all applicable provisions of this Option Agreement except as otherwise provided
herein. Furthermore, notwithstanding the foregoing, if the corporation the stock
of which is subject to the outstanding Options immediately prior to an Ownership
Change Event described in Section 8.1(a)(i) constituting a Transfer of Control
is the surviving or continuing corporation and immediately after such Ownership
Change Event less than fifty percent (50%) of the total combined voting power of
its voting stock is held by another corporation or by other corporations that
are members of an affiliated group within the meaning of Section 1504(a) of the
Code without regard to the provisions of Section 1504(b) of the Code, the
outstanding Options shall not terminate.

         9. ADJUSTMENTS FOR CHANGES IN CAPITAL STRUCTURE.

                  In the event of any stock dividend, stock split, reverse stock
split, recapitalization, combination, reclassification, or similar change in the
capital structure of the Company, appropriate adjustments shall be made in the
number, Exercise Price and class of shares of stock subject to the Option. If a
majority of the shares which are of the same class as the shares that are
subject to the Option are exchanged for, converted into, or otherwise become
(whether or not pursuant to an Ownership Change Event) shares of another
corporation (the "NEW SHARES"), the Board may unilaterally amend the Option to
provide that the Option is exercisable for New Shares. In the event of any such
amendment, the Number of Option Shares and the Exercise Price shall be adjusted
in a fair and equitable manner, as determined by the Board, in its discretion.
Notwithstanding the foregoing, any fractional share resulting from an adjustment
pursuant to this Section 9 shall be rounded down to the nearest whole number,
and in no event may the Exercise Price be decreased to an amount less than the
par value, if any, of the stock subject to the Option. The adjustments
determined by the Board pursuant to this Section 9 shall be final, binding and
conclusive.

         10. RIGHTS AS A STOCKHOLDER OR SERVICE PROVIDER.

                                       8

<PAGE>

                  The Optionee shall have no rights as a stockholder with
respect to any shares covered by the Option until the date of the issuance of a
certificate for the shares for which the Option has been exercised (as evidenced
by the appropriate entry on the books of the Company or of a duly authorized
transfer agent of the Company). No adjustment shall be made for dividends,
distributions or other rights for which the record date is prior to the date
such certificate is issued, except as provided in Section 9. Nothing in this
Option Agreement shall confer upon the Optionee any right to continue in the
Service of a Participating Company or interfere in any way with any right of the
Participating Company Group to terminate the Optionee's Service at any time.

         11. REPRESENTATIONS AND WARRANTIES.

                  In connection with the receipt of the Option and any
acquisition of shares upon the exercise thereof (collectively, the
"SECURITIES"), the Optionee hereby agrees, represents and warrants as follows:

                  11.1 INVESTMENT INTENT. The Optionee is acquiring the
Securities solely for the Optionee's own account for investment and not with a
view to or for sale in connection with any distribution of the Securities or any
portion thereof and not with any present intention of selling, offering to sell
or otherwise disposing of or distributing the Securities or any portion thereof
in any transaction other than a transaction exempt from registration under the
Securities Act. The Optionee further represents that the entire legal and
beneficial interest of the Securities is being acquired, and will be held, for
the account of the Optionee only and neither in whole nor in part for any other
person.

                  11.2 ABSENCE OF SOLICITATION. The Optionee was not presented
with or solicited by any form of general solicitation or general advertising,
including, but not limited to, any advertisement, article, notice, or other
communication published in any newspaper, magazine, or similar media, or
broadcast over television, radio or similar communications media, or presented
at any seminar or meeting whose attendees have been invited by any general
solicitation or general advertising.

                  11.3 INFORMATION CONCERNING THE COMPANY. The Optionee is aware
of the Company's business affairs and financial condition and has acquired
sufficient information about the Company to reach an informed and knowledgeable
decision to acquire the Securities. The Optionee further represents and warrants
that the Optionee has discussed the Company and its plans, operations and
financial condition with its Officers, has received all such information as the
Optionee deems necessary and appropriate to enable the Optionee to evaluate the
financial risk inherent in acquiring the Securities and has received
satisfactory and complete information concerning the business and financial
condition of the Company in response to all inquiries in respect thereof.

                  11.4 ECONOMIC RISK. The Optionee realizes that its acquisition
of the Securities will be a highly speculative investment and that the Optionee
is able, without impairing its financial condition, to hold the Securities for
an indefinite period of time and to suffer a complete loss on the Optionee's
investment.

                                       9

<PAGE>

                  11.5 CAPACITY TO PROTECT INTERESTS. The Optionee has (i) a
preexisting personal or business relationship with the Company or any of its
Officers, directors, or controlling persons, consisting of personal or business
contacts of a nature and duration to enable the Optionee to be aware of the
character, business acumen and general business and financial circumstances of
the person with whom such relationship exists, or (ii) such knowledge and
experience in financial and business matters as to make the Optionee capable of
evaluating the merits and risks of an investment in the Securities and to
protect the Optionee's own interests in the transaction, or (iii) both such
relationship and such knowledge and experience.

                  11.6 RESTRICTED SECURITIES. The Optionee understands and
acknowledges that:

                           (a) The issuance of the Securities to the Optionee
has not been registered under the Securities Act, and the Securities must be
held indefinitely unless a transfer of the Securities is subsequently registered
under the Securities Act or an exemption from such registration is available,
and that the Company is under no obligation to register the Securities;

                           (b) The Company will make a notation in its records
of the aforementioned restrictions on transfer and legends.

                  11.7 DISPOSITION UNDER RULE 144. The Optionee understands that
any shares acquired upon exercise of the Option will be restricted securities
within the meaning of Rule 144 promulgated under the Securities Act; that the
exemption from registration under Rule 144 will not be available in any event
for at least one year from the date of acquisition of the shares, and even then
will not be available unless (a) a public trading market then exists for the
Common Stock of the Company, (b) adequate information concerning the Company is
then available to the public, and (c) other terms and conditions of Rule 144 are
complied with; and that any sale of the shares may be made only in limited
amounts in accordance with such terms and conditions. There can be no assurance
that the requirements of Rule 144 will be met, or that the shares will ever be
salable.

                  11.8 FURTHER LIMITATIONS ON DISPOSITION. Without in any way
limiting the Optionee's representations and warranties set forth above, the
Optionee further agrees that the Optionee will in no event make any disposition
of all or any portion of any shares which the Optionee acquires upon exercise of
the Option unless:

                           (a) There is then in effect a Registration Statement
under the Securities Act covering such proposed disposition and such disposition
is made in accordance with said Registration Statement; or

                           (b) The Optionee will have notified the Company of
the proposed disposition and furnished the Company with a detailed statement of
the circumstances surrounding the proposed disposition, and either:

                               (i) The Optionee will have furnished the Company
with an opinion of the Optionee's own counsel to the effect that such
disposition will not require registration of such shares under the Securities
Act, and such opinion of the Optionee's counsel will have been concurred in by
counsel for the Company and the Company will have advised the Optionee of such
concurrence; or

                                       10

<PAGE>

                                    (ii) The disposition is made in compliance
with Rule 144 after the Optionee has furnished the Company such detailed
statement and after the Company has had a reasonable opportunity to discuss the
matter with the Optionee.

         12. LEGENDS.

                  The Company may at any time place legends referencing any
applicable federal, state or foreign securities law restrictions on all
certificates representing shares of stock subject to the provisions of this
Option Agreement. The Optionee shall, at the request of the Company, promptly
present to the Company any and all certificates representing shares acquired
pursuant to the Option in the possession of the Optionee in order to carry out
the provisions of this Section.

         13. MISCELLANEOUS PROVISIONS.

                  13.1 BINDING EFFECT. Subject to the restrictions on transfer
set forth herein, this Option Agreement shall inure to the benefit of and be
binding upon the parties hereto and their respective successors and assigns.

                  13.2 TERMINATION OR AMENDMENT. The Board may terminate or
amend the Option at any time; provided, however, that except as provided in
Section 8.2 in connection with a Transfer of Control, no such termination or
amendment may adversely affect the Option or any unexercised portion hereof
without the consent of the Optionee unless such termination or amendment is
necessary to comply with any applicable law or government regulation. No
amendment or addition to this Option Agreement shall be effective unless in
writing.

                  13.3 NOTICES. Any notice required or permitted hereunder shall
be given in writing and shall be deemed effectively given (except to the extent
that this Option Agreement provides for effectiveness only upon actual receipt
of such notice) upon personal delivery or upon deposit in the United States Post
Office, by registered or certified mail, with postage and fees prepaid,
addressed to the other party at the address shown below that party's signature
or at such other address as such party may designate in writing from time to
time to the other party.

                  13.4 INTEGRATED AGREEMENT. This Option Agreement constitutes
the entire understanding and agreement of the Optionee and the Participating
Company Group with respect to the subject matter contained herein and supersedes
any prior agreements, understandings, restrictions, representations, or
warranties among the Optionee and the Participating Company Group with respect
to such subject matter other than those as set forth or provided for herein. To
the extent contemplated herein, the provisions of the Option Agreement shall
survive any exercise of the Option and shall remain in full force and effect.

                  13.5 APPLICABLE LAW. This Option Agreement shall be governed
by the laws of the State of Delaware as such laws are applied to agreements
between Delaware residents entered into and to be performed entirely within the
State of Delaware.

                  13.6 COUNTERPARTS. The Option Agreement may be executed in
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same instrument.

                                       11

<PAGE>

                                           JDA SOFTWARE GROUP, INC.

                                           By: /s/ Kristen L. Magnuson
                                               ---------------------------------

                                           Title:
                                                 -------------------------------

                                           Address:
                                           14400 N. 87th Street
                                           Scottsdale, AZ 85260-3649

         The Optionee represents that the Optionee has read and is familiar with
the terms and provisions of this Option Agreement, and hereby accepts the option
subject to all of the terms and provisions thereof. The Optionee hereby agrees
to accept as binding, conclusive and final all decisions or interpretations of
the Board upon any questions arising under this Option Agreement.

                                            /s/ william C. Keiper
Date: 5/02/02                               ---------------------------------
                                            William C. Keiper

                                            Optionee Address:

                                            P.O. Box 841
                                            Zephyr Core, NV 89448

                                       12

<PAGE>

                                                     Optionee: William C. Keiper
                                                               -----------------

                                                     Date:
                                                          ----------------------

                      NON-PLAN STOCK OPTION EXERCISE NOTICE

JDA Software Group, Inc.
Attention: Chief Financial Officer
14400 N. 87th Street
Scottsdale, AZ 85260-3649

Ladies and Gentlemen:

         1. OPTION. The undersigned (the "OPTIONEE") was granted an option (the
"OPTION") to purchase shares of the common stock (the "Shares") of JDA Software
Group, Inc. (the "COMPANY") pursuant to a Stock Option Agreement (the "OPTION
AGREEMENT") as follows:

          Grant Number:                       NSP-1

          Date of Option Grant:               March 4 1999

          Number of Option Shares:            18.750

          Exercise Price per Share:           $ 6.4375

         2. EXERCISE OF OPTION. The Optionee hereby elects to exercise the
Option to purchase the following number of Shares:

          Vested Shares:
                                                                ----------------

          Total Shares Purchased:
                                                                ----------------

          Total Exercise Price (Total Shares X Price per Share) $
                                                                ----------------

         3. PAYMENTS. The Optionee encloses payment in full of the total
exercise price for the Shares in the following form(s), as authorized by the
Option Agreement:

          [ ]  Cash:                                $
                                                     -------------------

          [ ]  Check:                               $
                                                     -------------------

          [ ]  Tender of Company Stock:             Contact Stock Administrator

         4. OPTIONEE INFORMATION.

          Address is:
                       ---------------------------------------------------------
                       ---------------------------------------------------------

          Tax Identification Number is:
                                       -----------------------------------------

         5. BINDING EFFECT. The Optionee agrees that the Shares are being
acquired in accordance with and subject to the terms, provisions and conditions
of the Option Agreement to all of which it hereby

                                       1

<PAGE>

expressly assents. This Agreement shall inure to the benefit of and be binding
upon the Optionee's successors and assigns.

         6. TRANSFER. The Optionee understands and acknowledge that the Shares
have not been registered under the Securities Act of 1933, as amended (the
"SECURITIES ACT"), and that consequently the Shares must be held indefinitely
unless they are subsequently registered under the Securities Act, an exemption
from such registration is available, or they are sold in accordance with Rule
144 under the Securities Act. The Optionee further understands and acknowledges
that the Company is under no obligation to register the Shares. The Optionee
understands that the certificate or certificates evidencing the Shares will be
imprinted with legends which prohibit the transfer of the Shares unless they are
registered or such registration is not required in the opinion of legal counsel
satisfactory to the Company.

         The Optionee is aware that Rule 144 under the Securities Act, which
permits limited public resale of securities acquired in a nonpublic offering, is
not currently available with respect to the Shares and, in any event, is
available only if certain conditions are satisfied. The Optionee understands
that any sale of the Shares that might be made in reliance upon Rule 144 may
only be made in limited amounts in accordance with the terms and conditions of
such rule and that a copy of Rule 144 will be delivered to me upon request.

                                                 ----------------------------
                                                 William C. Keiper

Receipt of the above is hereby acknowledged.

JDA SOFTWARE GROUP, INC.

By:
   ----------------------------------------

Title:
      -------------------------------------

Dated:
      -------------------------------------

                                       2

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