Document:

EX-10.1

 Exhibit 10.1 
  

FORM OF OPERATING AGREEMENT 
 BY
AND BETWEEN 
 EBAY INC. 
 AND

 PAYPAL HOLDINGS, INC. 
 DATED
AS OF [●], 20[●] 

 TABLE OF CONTENTS 

 

									
	 	 	 	 	 	  	Page	 
	 ARTICLE I DEFINITIONS
	  	 	1	  
		
	 ARTICLE II SERVICES
	  	 	11	  
				
		 	 2.1
	 	Provision of Services; Scope	  	 	11	  
		 	 2.2
	 	Terms and Conditions of Services	  	 	11	  
		 	 2.3
	 	Services to Acquired Properties and Developed Properties	  	 	11	  
		 	 2.4
	 	No Exclusivity	  	 	12	  
		 	 2.5
	 	Additional Services	  	 	12	  
		
	 ARTICLE III PRICING FOR EBAY MERCHANTS
	  	 	12	  
				
		 	 3.1
	 	Take Rate	  	 	12	  
		 	 3.2
	 	Market Check	  	 	13	  
		 	 3.3
	 	Response to Market Check	  	 	14	  
		 	 3.4
	 	Competitive Platform Operators	  	 	14	  
		 	 3.5
	 	Changes in Law	  	 	15	  
		
	 ARTICLE IV PERFORMANCE OF SERVICES; SERVICE LEVELS
	  	 	15	  
				
		 	 4.1
	 	Manner of Performance	  	 	15	  
		 	 4.2
	 	Facilities; Personnel	  	 	16	  
		 	 4.3
	 	Subcontracting	  	 	16	  
		 	 4.4
	 	Service Levels	  	 	16	  
		 	 4.5
	 	Root Cause Analysis	  	 	17	  
		 	 4.6
	 	Monitoring	  	 	17	  
		 	 4.7
	 	Disaster Recovery	  	 	17	  
		
	 ARTICLE V DATA SHARING; INFORMATION SECURITY; PRODUCT DEVELOPMENT
	  	 	18	  
				
		 	 5.1
	 	Data Sharing Addendum	  	 	18	  
		 	 5.2
	 	Access to Facilities	  	 	18	  
		 	 5.3
	 	Systems Policies	  	 	18	  
		 	 5.4
	 	Security and Stability	  	 	19	  
		 	 5.5
	 	Unauthorized Access	  	 	19	  
		 	 5.6
	 	Product Development Agreement	  	 	20	  
		
	 ARTICLE VI REFERRAL SERVICES FEES; USAGE OF SERVICES; MARKETING
	  	 	20	  
				
		 	 6.1
	 	Referral Services Fee	  	 	20	  
		 	 6.2
	 	Credit Services Referral Fees	  	 	21	  
		 	 6.3
	 	Penetration Rate Payments	  	 	21	  

  
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			6.4		Aggregate Quarterly Fees		 	22	  
			 6.5
		Descriptions of PayPal on eBay Covered Properties		 	22	  
			 6.6
		Integration of New PayPal Products		 	23	  
		
	 ARTICLE VII FEES AND PAYMENT
		 	23	  
				
			 7.1
		Payment Terms		 	23	  
			 7.2
		Taxes		 	24	  
		
	 ARTICLE VIII COMPLIANCE WITH LAW; AUDITS
		 	25	  
				
			 8.1
		Compliance with Law; Books and Records		 	25	  
			 8.2
		Audits		 	25	  
			 8.3
		Audit Responses		 	26	  
		
	 ARTICLE IX CONFIDENTIALITY; USER DATA
		 	27	  
				
			 9.1
		Confidential Information		 	27	  
			 9.2
		Additional Confidentiality Provisions		 	28	  
			 9.3
		Competitive or Similar Materials		 	28	  
			 9.4
		User Data		 	28	  
			 9.5
		Privacy Policy		 	29	  
		
	ARTICLE X TERM AND TERMINATION		 	29	  
				
			 10.1
		Term		 	29	  
			 10.2
		Termination by eBay or PayPal		 	29	  
			 10.3
		Replacement Services		 	29	  
			 10.4
		Effect of Termination		 	30	  
			 10.5
		Termination Assistance Services		 	30	  
			 10.6
		Survival		 	30	  
		
	 ARTICLE XI REPRESENTATIONS AND WARRANTIES
		 	31	  
				
			 11.1
		Representations and Warranties by the Parties		 	31	  
			 11.2
		Representations and Warranties by PayPal		 	31	  
			 11.3
		Representations and Warranties by eBay		 	31	  
			 11.4
		Disclaimer of Warranty		 	31	  
		
	 ARTICLE XII INDEMNIFICATION
		 	32	  
				
			 12.1
		PayPal’s Indemnification of eBay		 	32	  
			 12.2
		eBay’s Indemnification of PayPal		 	32	  
			 12.3
		Indemnification Procedures		 	32	  
			 12.4
		Infringement Claims		 	32	  
			 12.5
		Exclusion of Other Indemnification Remedies		 	33	  
		
	ARTICLE XIII LIMITATION OF LIABILITY		 	33	  
				
			 13.1
		Limitation of Liability		 	34	  

  
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	 ARTICLE XIV MERCHANT OF RECORD; NON-COMPETE
		 	34	  
				
			 14.1
		Merchant of Record		 	34	  
			 14.2
		eBay Non-Compete		 	35	  
			 14.3
		PayPal Non-Compete		 	35	  
			 14.4
		Exceptions to Non-Compete		 	35	  
		
	 ARTICLE XV GOVERNANCE
		 	36	  
				
			 15.1
		Designated Operational Representatives		 	36	  
			 15.2
		Quarterly Reviews		 	37	  
			 15.3
		Internal Audits; Security Review		 	37	  
			 15.4
		Operational Review		 	38	  
		
	 ARTICLE XVI DISPUTE RESOLUTION
		 	38	  
				
			 16.1
		Good Faith Negotiation		 	38	  
			 16.2
		Dispute Resolution Process		 	38	  
			 16.3
		Litigation and Unilateral Commencement of Arbitration		 	39	  
			 16.4
		Conduct During Dispute Resolution Process		 	39	  
		
	 ARTICLE XVII MISCELLANEOUS
		 	39	  
				
			 17.1
		Mutual Cooperation		 	39	  
			 17.2
		Further Assurances		 	39	  
			 17.3
		Relationship		 	39	  
			 17.4
		No Third-Party Beneficiaries		 	39	  
			 17.5
		Amendment		 	40	  
			 17.6
		Compliance with Law		 	40	  
			 17.7
		Assignability		 	40	  
			 17.8
		Incorporation by Reference		 	40	  

  
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 SCHEDULES 
  

			
	 Schedule 1.1
		Additional Jurisdictions
	 Schedule 1.2
		Buyer-Only Jurisdictions
	 Schedule 1.3
		eBay Covered Properties
	 Schedule 1.4
		eBay Excluded Properties
	 Schedule 1.5
		Excluded Jurisdictions
	 Schedule 1.6
		Penetration Rate
	 Schedule 3.1
		Comparability
	 Schedule 5.1
		Data Sharing Addendum
	 Schedule 5.4
		Information Security Addendum

  
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 OPERATING AGREEMENT 

This OPERATING AGREEMENT, dated as of [●], 201[●] (this “Agreement”), is made and entered into by and between
PayPal Holdings, Inc., a Delaware corporation (“PayPal”), and eBay Inc., a Delaware corporation (“eBay”). PayPal and eBay are sometimes referred to herein individually as a “Party” and collectively
as the “Parties”). Capitalized terms used herein and not otherwise defined shall have the respective meanings assigned to them in Article I. 

WHEREAS, the board of directors of eBay has determined that it is appropriate and advisable to separate the PayPal Business from the eBay
Business; 
 WHEREAS, in order to effectuate the foregoing, eBay and PayPal have entered into a Separation and Distribution Agreement, dated
as of [●], 201[●] (the “Separation and Distribution Agreement”), which provides for, among other things, the contribution from eBay to PayPal of certain assets, the assumption by PayPal of certain Liabilities from eBay,
the distribution by eBay of PayPal common stock to eBay stockholders, and the execution and delivery of certain agreements in order to facilitate and provide for the foregoing, in each case subject to the terms and conditions set forth therein; 

WHEREAS, PayPal currently provides certain Services to eBay and its customers; 

WHEREAS, the Parties desire for PayPal to continue to provide such Services to eBay and its customers following the Distribution and for eBay
to encourage its customers to use the Services following the Distribution; and 
 WHEREAS, the Parties have agreed to cooperate in
fulfilling the purposes of this Agreement and to create a mutually beneficial strategic partnership. 
 NOW, THEREFORE, in consideration of
the premises, the mutual covenants, agreements and respective representations and warranties contained herein, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:

 ARTICLE I 
 DEFINITIONS 

For the purposes of this Agreement, the following capitalized terms will have the meanings ascribed to them below. All other capitalized terms
not otherwise defined in this Agreement have the meaning ascribed to them in the Separation and Distribution Agreement. 
 “2014
Measurement Rate” shall have the meaning set forth in Section 6.3(e). 
 “Account Nationality” means
the country in which an eBay Merchant or eBay User is resident according to information given by the eBay Merchant or eBay User in registering for such eBay Merchant’s or eBay User’s eBay account. 

“Acquired Property” means a Property acquired by eBay after the Effective Time, by way of merger, acquisition, stock purchase
or similar transaction, or by acquiring all or substantially 

  
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all of the assets of an entity or business line, including an e-commerce storefront or marketplace, such that such Acquired Property becomes an eBay Property. 

“Action” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Activated New User” means, for any period, a PayPal User that had not sent or received any payments utilizing PayPal’s
payments network prior to the beginning of the period and that successfully sent or received at least one payment through PayPal’s payment networks during such period: (a) on an eBay Covered Property; or (b) on a Property that is not
an eBay Covered Property if such PayPal User was referred by eBay to PayPal through an eBay Covered Property or other trackable referral from eBay. A referral is “trackable” if eBay and/or PayPal is able to determine (using a methodology
to be mutually agreed upon by the Parties) whether the PayPal User’s PayPal account was opened as a result of such referral. 

“Activated New Users Adjustment Amount” shall have the meaning set forth in Section 6.1(b). 

“Additional Jurisdiction Property” shall have the meaning set forth in Section 2.3(b). 

“Additional Jurisdictions” means the jurisdictions listed on Schedule 1.1. 

“Affiliate” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Aggregate Quarterly Fee” shall have the meaning set forth in Section 6.4. 

“Agreement” shall have the meaning set forth in the preamble. 

“Ancillary Agreement” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Annual Statement” shall have the meaning set forth in Section 7.1(a). 

“API” means an application programming interface. 

“Audit” shall have the meaning set forth in Section 15.3(a). 

“Audit Committees” shall have the meaning set forth in Section 15.3(a). 

“Audited Party” shall have the meaning set forth in Section 8.2(a). 

“Baseline Rate” means eighty percent (80%); provided, that, beginning with the second Calendar Year during the Term,
effective as of the first day of each such Calendar Year, the Baseline Rate shall be increased or decreased by an amount equal to (a) the Penetration Rate for the previous Calendar Year calculated using the foreign currency exchange rates used by
eBay for its internal planning and budgeting purposes for the current Calendar Year (and not the actual foreign currency exchange rates in effect during the previous Calendar Year) minus (b) the Penetration Rate for the previous Calendar
Year. For example, if the Penetration Rate for the 

  
 -2- 

 
previous Calendar Year was 82% but the same Penetration Rate, when calculated using the current Calendar Year’s foreign currency exchange rates used by eBay for its internal planning and
budget purposes, equals 83%, then the Baseline Rate for the current Calendar Year will be increased by 1% to 81%. 
 “Baseline
Referral Services Fee” shall have the meaning set forth in Section 6.1(a). 
 “Buyer-Only
Jurisdictions” means the jurisdictions listed in Schedule 1.2. 
 “Calendar Year” means the twelve
(12)-Month period ending December 31; or, (a) with respect to the first such twelve (12)-Month period that includes the Effective Time, the portion of such twelve (12)-Month period after the Effective Time, and (b) with respect to the
twelve (12)-Month period that includes the last day of the Tail Period, the portion of such twelve (12)-Month period before the last day of the Tail Period. 

“CEO Assessment” shall have the meaning set forth in Section 15.4. 

“Change of Control” means, with respect to a Party, the occurrence after the Effective Time of any of the following:
(a) the sale, conveyance or disposition, in one or a series of related transactions, of all or substantially all of the assets of such Party to a third party that is not an Affiliate of such Party prior to such transaction or the first of such
related transactions; (b) the consolidation, merger or other business combination of a Party with or into any other Person, immediately following which the stockholders of the Party prior to such transaction fail to own in the aggregate the
Majority Voting Power of the surviving Party in such consolidation, merger or business combination or of its ultimate publicly traded parent Person; or (c) a transaction or series of transactions in which any Person or “group” (as
such term is used in Section 13(d) of the Exchange Act) acquires the Majority Voting Power of such Party (other than a reincorporation or similar corporate transaction in which each of such Party’s stockholders own, immediately thereafter,
interests in the new parent company in substantially the same percentage as such stockholder owned in such Party immediately prior to such transaction). 

“Colocation Services Agreement” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Commercial Agreement” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Common User Data” shall have the meaning set forth in Section 9.4(b). 

“Competing Business” shall have the meaning set forth in Section 14.4(a). 

“Competitive Platform Operator” means a PayPal Specified Person, together with such Person’s wholly owned Subsidiaries.

 “Confidential Information” shall have the meaning set forth in Section 9.1. 

  
 -3- 

 “Contract” means any loan or credit agreement, bond, debenture, note, mortgage,
indenture, lease, supply agreement, license agreement, development agreement or other contract, agreement, obligation, commitment or instrument, including all amendments thereto. 

“Covered Jurisdictions” shall mean the jurisdictions (other than Buyer-Only Jurisdictions and Excluded Jurisdictions) that
are included in the determination of eBay Core GMV as of the Effective Time (based on user Account Nationality) and any Additional Jurisdictions from which eBay Merchants or eBay Users access Acquired Properties that have become eBay Covered
Properties (also based on user Account Nationality. 
 “CPO Conditions” shall have the meaning set forth in
Section 3.4(a). 
 “CPO MFP” shall have the meaning set forth in Section 3.4. 

“Credit Services” means (a) all actions, activities and operations of PayPal that enable PayPal Users to make payments
to eBay or to eBay Merchants in connection with transactions effected through any service or offering available on an eBay Covered Property that are funded in whole or in part through credit extended through PayPal (including by credit issued by a
third Person) and (b) any applicable Related Services. 
 “Credit Usage Fee” shall have the meaning set forth in
Section 6.2. 
 “Data Protection Laws” means any data protection Laws, privacy Laws, or other Laws relating to
the protection of Personal Information or other data or information, including Laws relating to payment data security, whether currently in force or enacted during the Term. 

“Data Sharing Addendum” shall have the meaning set forth in Section 5.1(a). 

“Designated Operational Representative” shall have the meaning set forth in Section 15.1(a). 

“Developed Property” means a Property established or developed by eBay after the Effective Time, including an e-commerce
storefront or marketplace (it being understood that Developed Properties excludes all Acquired Properties). 
 “Development
Project” shall have the meaning set forth in Section 5.6. 
 “Disaster Recovery Plan” shall have the
meaning set forth in Section 4.7. 
 “Disclosing Party” shall have the meaning set forth in
Section 9.1. 
 “Dispute” shall have the meaning set forth in Section 16.1. 

“eBay” shall have the meaning set forth in the preamble. As used in this Agreement, all references to “eBay” shall
be deemed to refer to eBay and its Subsidiaries. 
 “eBay Addressable GMV” means, for any period, (a) the eBay Core
GMV for such period minus (b) the GMV for all eBay Properties (other than eBay Excluded Properties) for such 

  
 -4- 

 
period that results from a transaction where (i) the eBay Merchant’s Account Nationality is a Buyer-Only Jurisdiction or (ii) both the eBay Merchant’s and eBay User’s
Account Nationality is the same Excluded Jurisdiction minus (c) if eBay creates a localized Property in China, the GMV for such localized Property that results from a transaction where both the eBay Merchant’s and eBay User’s
Account Nationality is China. 
 “eBay Core GMV” means, for any period, (a) the GMV for all eBay Properties for
such period minus (b) the GMV for all eBay Excluded Properties for such period. 
 “eBay Covered Properties”
means (a) all eBay Properties in existence as of the Effective Time that are not eBay Excluded Properties, including the eBay Properties set forth on Schedule 1.3, (b) all eBay Properties that become eBay Covered Properties pursuant
to the terms and provisions of this Agreement and (c) any mobile applications made available by eBay from which an eBay User may bid for, purchase, sell or list goods or services on or through the eBay Properties described in clauses
(a) and (b). 
 “eBay Excluded Properties” means the eBay Properties set forth on Schedule 1.4. 

“eBay Group” shall have the meaning set forth in Section 12.1. 

“eBay Merchant” means a third Person seller, merchant or other provider of goods or services that makes use of or accesses
the Services through an eBay Covered Property. 
 “eBay Name and eBay Marks” shall have the meaning set forth in the
Separation and Distribution Agreement. 
 “eBay Property” means a Property that is directly or indirectly owned or
controlled by eBay (other than any such Property owned by a Person in which eBay does not directly or indirectly own the Majority Voting Power of such Person). 

“eBay Restricted Business” shall have the meaning set forth in Section 14.2. 

“eBay User” means a registered user of services offered by eBay identified by a unique account ID issued by eBay. 

“eBay User Data” means customer or user information, including Personal Information, collected during the term of this
Agreement from an eBay Merchant or from an eBay User that makes use of or accesses the Services through an eBay Covered Property. 

“Effective Time” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Escalation Committee” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Estimated Activated New Users” shall have the meaning set forth in Section 6.1(b). 

“Excluded Jurisdictions” shall mean the jurisdictions listed in Schedule 1.5. 

  
 -5- 

 “External Audit” shall have the meaning set forth in Section 8.2(a).

 “External Auditor” shall have the meaning set forth in Section 8.2(a). 

“First-Party Transaction” shall have the meaning set forth in Section 14.1(a). 

“GMV” means, for any period, the total value of all successfully closed transactions between users on an eBay Property during
such period, regardless of whether the buyer and seller actually consummated the transaction, excluding vehicles and real estate. In the event that eBay significantly changes its definition of GMV for purposes of its public financial reporting, the
Parties will revisit the impact that any such change in definition could have on the Penetration Rate and make any appropriate adjustments so that the intent of the parties with respect to the Penetration Rate remains in effect. 

“Governmental Authority” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Group” means the eBay Group or the PayPal Group, as applicable. 

“Highly Sensitive Information” means, with respect to a Party, information confidential to such Party in the following
categories: (a) user data, including Personal Information, that is not anonymized or aggregated; (b) algorithms, Source Code, Object Code; and (c) specifications and technical documentation regarding system security, fraud and abuse
protection systems and detection of illegal or unusual activities that, in each case, relate primarily to the PayPal Business (in the case of eBay as the Receiving Party) or the eBay Business (in the case of PayPal as the Receiving Party) , as
applicable. “Highly Sensitive Information” shall not, however, include any information which: (i) is or becomes commonly known within the public domain other than by breach of this Agreement or any other agreement that the Receiving
Party has with any Person; (ii) is obtained from a third Person (other than Personnel of the Receiving Party) who is lawfully authorized to disclose such information free from any obligation of confidentiality; or (iii) is independently
developed without reference to or use of any Highly Sensitive Information or Confidential Information of the Disclosing Party. 

“Indemnified Party” shall have the meaning set forth in Section 12.3(a). 

“Indemnifying Party” shall have the meaning set forth in Section 12.3(a). 

“Independent Expert” shall have the meaning set forth in Section 3.2. 

“Initial Notice” shall have the meaning set forth in Section 16.1. 

“Initial Term” shall have the meaning set forth in Section 10.1. 

“Integration Work” shall have the meaning set forth in Section 2.3(b). 

“Intellectual Property Matters Agreement” shall have the meaning set forth in the Separation and Distribution Agreement. 

  
 -6- 

 “Intellectual Property Rights” shall have the meaning set forth in the
Intellectual Property Matters Agreement. 
 “Interest Rate” means a rate per annum equal to the Prime Rate plus two
percent (2%) or the maximum rate under applicable Law, whichever is lower. 
 “Internal Audit” shall have the meaning
set forth in Section 15.3(a). 
 “Internal Audit Party” shall have the meaning set forth in
Section 15.3(a). 
 “Law” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Losses” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Majority Voting Power” means a majority of the voting power in the election of directors of all outstanding voting
securities of the Person in question. 
 “Market Check” shall have the meaning set forth in Section 3.2. 

“Merchant of Record” means, except as otherwise agreed by the Parties, the entity that PayPal holds financially liable for
all full and partial returns as well as any chargebacks initiated by the customer. 
 “Month” means, unless the context
requires otherwise, a calendar month or, with respect to the first calendar month that includes the Effective Time, the portion of such calendar month after the Effective Time. 

“Non-eBay Merchants” means sellers, merchants or other providers of goods or services that make use of or access
PayPal’s payment processing services other than through an eBay Property. 
 “Object Code” means the fully compiled,
machine-readable version of a software program that can be executed by a computer and used by an end user without further compilation. 

“Operational Review Group” shall have the meaning set forth in Section 15.4. 

“Payment Gateway” means point of sale Software that links a merchant’s website or selling application to such
merchant’s processing network and merchant account. 
 “Payment Services” means (a) all actions, activities and
operations of PayPal that enable eBay Merchants to receive payments from PayPal Users, and/or other eBay buyers using a guest check-out flow or other PayPal processing service such as Braintree or Pro, in any manner offered by PayPal in connection
with transactions effected through any service or offering available on an eBay Covered Property and (b) any applicable Related Services. 

“PayPal” shall have the meaning set forth in the preamble. As used in this Agreement, all references to “PayPal”
shall be deemed to refer to PayPal and its Subsidiaries. 
 “PayPal Group” shall have the meaning set forth in
Section 12.2. 

  
 -7- 

 “PayPal Net TPV” means, for any period and of any Property, the total U.S.
dollar volume of payments, net of payment reversals, successfully completed during such period through Services available through such Property (but excluding payments sent or received through PayPal’s Payment Gateways or through PayPal
products that are not substantially similar to the PayPal products offered on eBay Properties). 
 “PayPal Net TPV Off
eBay” means, for any period, the PayPal Net TPV of all Properties other than eBay Properties for such period. 
 “PayPal
Restricted Business” shall have the meaning set forth in Section 14.3. 
 “PayPal User” means a
registered user of the payment processing services offered by PayPal that enable users to make or receive payments using a PayPal account (also known as a PayPal wallet) identified by a unique account ID and/or an eBay Merchant. 

“PayPal User Data” means customer or user information, including Personal Information, collected from merchants and users of
PayPal’s services during the term of this Agreement. 
 “Penetration Rate” means, for any period, (a) the eBay
Addressable GMV successfully completed through Services available through eBay Covered Properties (including Services executed utilizing a “guest” check-out feature but excluding payments sent or received through (i) PayPal’s
Payment Gateways or (ii) any PayPal product that the Parties agree from time to time should be set forth on Schedule 1.6 (which Schedule 1.6 shall be amended by the Parties following such agreement) because the Take Rate for such
product is calculated using a “cost-plus” formula) for such period divided by (b) the eBay Addressable GMV for such period. 

“Penetration Rate Payment” shall have the meaning set forth in Section 6.3. 

“Person” shall have the meaning set forth in the Separation and Distribution Agreement. 

“Personal Information” means any information that identifies, or could reasonably be used by or on behalf of the recipient of
such information to identify, any Person, including names, addresses, bank or other account numbers, and national identification numbers, but excludes anonymized and aggregated information that cannot be used to identify any Person. 

“Personnel” means, with respect to any Person, any of such Person’s directors, officers, employees, agents, independent
contractors, permitted subcontractors and consultants. Subcontractors of eBay shall be deemed Personnel of eBay, and subcontractors of PayPal shall be deemed Personnel of PayPal. 

“Platform” means the technology, software, content, functionality, equipment, networks, Systems and any other materials
delivered or used by PayPal in connection with providing the Services. 
 “Product Development Agreement” shall have the
meaning set forth in Section 5.6. 
 “Product Development Plan” shall have the meaning set forth in
Section 5.6. 

  
 -8- 

 “Prohibited Conditions” shall have the meaning set forth in
Section 3.4(b). 
 “Property” means a website or mobile application, including an e-commerce storefront or
marketplace. 
 “Providing Party” shall have the meaning set forth in Section 12.4(b). 

“Quarter” means any of the following during any calendar year: the three (3)-Month period ending
March 31, June 30, September 30 or December 31; or, with respect to the first three (3)-Month period that includes the Effective Time, the portion of such three (3)-Month period after the Effective Time. 

“Quarterly Statement” shall have the meaning set forth in Section 7.1(a). 

“Receiving Party” shall have the meaning set forth in Section 9.1. 

“Referral Services Fee” shall have the meaning set forth in Section 6.1(a). 

“Related Services” means, with respect to Credit Services or Payment Services, as applicable, (a) providing an available
web or client-end application interface for eBay Merchants to accept payment and for PayPal Users to fund their accounts (where applicable) and transfer payments, processing and settling such payments, and maintaining records of transactions and
balances through and in the accounts of such eBay Merchants and PayPal Users, (b) any and all services, functions, or responsibilities not specifically described in the definition of the applicable Services that are within the scope of the
applicable Services and/or that are inherent in, required for, implied by, or incidental to the proper performance and provision by PayPal of the applicable Services and (c) any and all improvements and upgrades to, extensions of, successors to
or substitutes for any of the applicable Services or any of the foregoing developed or offered by PayPal at any time during the Term. 

“Renewal Term” shall have the meaning set forth in Section 10.1. 

“Requesting Party” shall have the meaning set forth in Section 8.2(a). 

“Residual Information” means information in non-tangible form that may be retained in the unaided memory of Personnel of the
Receiving Party who have had access to the Confidential Information of the Disclosing Party. 
 “Security Review” shall
have the meaning set forth in Section 15.3(b). 
 “Separation and Distribution Agreement” shall have the
meaning set forth in the recitals. 
 “Service Levels” shall have the meaning set forth in Section 4.4. 

“Services” means the Credit Services, the Payment Services and the Related Services. 

“Source Code” means the human-readable version of a software program that can be compiled into Object Code, including
programmer’s notes and materials and documentation, suf-

  
 -9- 

 
ficient to allow a reasonably skilled programmer to understand the design, logic, structure, functionality, operation and features of such software program and to use, operate, maintain, modify,
support and diagnose errors pertaining to such software program. 
 “Specified Change of Control” means a Change of Control
of PayPal with any eBay Specified Person or their direct or indirect Subsidiaries or controlled Affiliates. 
 “Subsidiary”
shall have the meaning set forth in the Separation and Distribution Agreement. 
 “Systems” means, with respect to a
Person, such Person’s computer equipment, software, servers, network infrastructure and other hardware or information systems (and components thereof) used in the operation of each Party’s respective business and otherwise used in
connection with and/or necessary to provide or receive, as applicable, the Services hereunder. 
 “Tail Period” shall have
the meaning set forth in Section 10.4(a). 
 “Take Rate” means the fee PayPal charges a merchant to
process a payment using PayPal’s payment services or offerings, measured as (a) net revenues received by PayPal from the transaction divided by (b) the amount of such payment (including any portion thereof paid to PayPal), in
each case of clauses (a) and (b), in local currency. 
 “Take Rate Offset” shall have the meaning set forth in
Section 3.3. 
 “Take Rate Overage” shall have the meaning set forth in Section 3.3. 

“Tax” means any income, gross income, gross receipts, profits, capital stock, franchise, withholding, payroll, social
security, workers compensation, unemployment, disability, property, ad valorem, stamp, excise, severance, occupation, service, sales, use, license, lease, transfer, import, export, value added, alternative minimum, estimated or other tax
(including any fee, assessment, or other charge in the nature of or in lieu of any tax) imposed by any governmental entity or political subdivision thereof, and any interest, penalties, additions to tax, or additional amounts in respect of the
foregoing. 
 “Taxing Authority” means, with respect to any Tax, the Governmental Authority or political subdivision
thereof that imposes such Tax, and the agency (if any) charged with the collection of such Tax for such entity or subdivision. 

“Transaction Taxes” shall have the meaning set forth in Section 7.2(a). 

“Technology” shall have the meaning set forth in the Intellectual Property Matters Agreement (including Software). 

“Term” shall have the meaning set forth in Section 10.1. 

“Termination Assistance Services” shall have the meaning set forth in Section 10.5. 

“Test Jurisdiction” shall have the meaning set forth in Section 14.1(d). 

  
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 “Third-Party Claim” means any Action, whether civil or criminal, at Law or in
equity, made or brought by a third Person. 
 “Transition Services Agreement” shall have the meaning set forth in the
Separation and Distribution Agreement. 
 “User Data” means eBay User Data together with PayPal User Data. 

“Viruses” means any and all viruses and other contaminants (including code, commands, instructions, devices, techniques,
bugs, web bugs, or design flaws) that are intended to be used to access (without authorization), alter, delete, threaten, infect, assault, vandalize, defraud, disrupt, damage, disable, inhibit, or shut down either Party’s Systems or other
information or property. 
 ARTICLE II 

SERVICES 
 2.1 Provision of
Services; Scope. During the Term, PayPal shall provide the Services to eBay Merchants and eBay Users that make use of or access the Services through the eBay Covered Properties. This Agreement does not address PayPal’s provision of the
Services through any eBay Excluded Property. eBay and PayPal shall mutually agree on any additional Properties that should be included in the eBay Covered Properties or the eBay Excluded Properties and shall jointly amend Schedules 1.3 and
1.4 to reflect such mutual agreement. 
 2.2 Terms and Conditions of Services. The Services shall be subject to the terms and
conditions set forth herein and in the applicable User Agreement for each PayPal User, including the policies set forth therein. If any terms of this Agreement conflict with the terms and conditions of the applicable User Agreement, then as between
PayPal and such PayPal User, the terms of the User Agreement shall govern to the extent of the conflict. 
 2.3 Services to Acquired
Properties and Developed Properties. Except as set forth below, all Acquired Properties and all Developed Properties shall be Excluded Properties: 

(a) If an Acquired Property or a Developed Property is incorporated into an eBay Covered Property or a mobile application supporting or
relating to an eBay Covered Property in a Covered Jurisdiction, such Acquired Property or Developed Property shall be included in the eBay Covered Properties; if the Acquired Property or Developed Property continues to exist as a separate and
distinct Property, the Parties shall jointly amend Schedules 1.3 and 1.4, as applicable, to reflect such inclusion. For purposes of this Agreement, an Acquired Property or a Developed Property shall be “incorporated” into an
eBay Covered Property, as described in this Section 2.3(a), if: (i) eBay Users who attempt to access such Acquired Property or Developed Property are directed or redirected to an eBay Covered Property or to a web page or series of
web pages that directs such eBay Users to an eBay Covered Property; (ii) the functions available or previously available on or through such Acquired Property or Developed Property are made available on or through an eBay Covered Property; or
(iii) if such Acquired Property or Developed Property is primarily located in an Additional Jurisdiction, the total inventory of goods and services available on or through such Acquired Property or Developed Property is substantially equivalent
to the total inventory of goods and services available on or through an eBay Covered Property. 

  
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 (b) If an Acquired Property is primarily located in an Additional Jurisdiction and, as of the
date eBay consummates the acquisition of such Acquired Property, PayPal provides payment processing services to non-eBay Merchants in such Additional Jurisdiction (such Acquired Property, an “Additional Jurisdiction Property”), the
Parties shall mutually cooperate in good faith to determine the scope and cost of the integration work that would be required to enable the Services to be made available through such Additional Jurisdiction Property in a manner that is substantially
equivalent to the manner in which the Services are made available through the eBay Covered Properties as of such date (“Integration Work”) and shall use good faith efforts to negotiate any changes to the Product Development Plan
required to complete the Integration Work; provided, that neither Party shall be required to agree to a change to the Product Development Plan that would materially delay or impede the completion of any current or projected Development
Project or require such Party to invest a materially higher amount of resources into the Product Development Plan. If the Parties mutually agree on the required changes to the Product Development Plan in accordance with the immediately preceding
sentence, the applicable Party or Parties shall perform the Integration Work on the timeline set forth in the revised Product Development Plan. Upon the completion of such Integration Work, the Acquired Property shall be included (or shall be deemed
to be included) in the eBay Covered Properties and the Parties shall jointly amend Schedules 1.3 and 1.4, as applicable, to reflect such inclusion. 

(c) If an Acquired Property is a customer of PayPal at the time such Property is acquired by eBay, PayPal shall continue to provide to such
Property all Services provided by PayPal to such Property prior to its acquisition by eBay in accordance with the terms of the then-existing agreement(s) governing the provision of such Services for a period ending on the later of (i) the
expiration of the then-current term of any such existing agreement, (ii) the completion of Integration Work for such Property and (iii) the incorporation of such Property into an eBay Covered Property. 

2.4 No Exclusivity. This Agreement shall be non-exclusive, and any Party (and any Party’s Subsidiaries) may, subject to Article
14, contract with other Persons for the procurement or provision of comparable (or unrelated) services, including the provision of services to eBay Merchants and eBay Users that are PayPal Users on eBay Excluded Properties. 

2.5 Additional Services. PayPal may also provide through eBay Properties services different from and in addition to the Services as
eBay may reasonably request or require from time to time. The use of such additional services through eBay Properties will be governed by the terms and conditions of, and subject to the fees for, such additional services (a) as found on the
applicable PayPal website in the jurisdiction in which such additional services are provided or (b) as mutually agreed upon by the Parties. 

ARTICLE III 
 PRICING FOR EBAY
MERCHANTS 
 3.1 Take Rate. It is the intention of the Parties that the Take Rate charged to eBay Merchants immediately following the
Effective Time shall remain generally consistent with the Take Rates charged to such eBay Merchants as of immediately prior to the Effective Time. Furthermore, following the Effective Time and at all times during the Term, PayPal shall use
reasonable best efforts to cause the Take Rate charged to comparable eBay Merchants (de-

  
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termined on an aggregate or average basis) to be comparable to the Take Rate charged to Non-eBay Merchants for comparable payment services in each Covered Jurisdiction, as set forth in more
detail on Schedule 3.1. The Parties shall determine whether eBay Merchants and Non-eBay Merchants are “comparable” by segmenting such eBay Merchants and Non-eBay Merchants using the characteristics set forth on Schedule 3.1.

 3.2 Market Check. Annually during the Term (or more frequently as mutually agreed by the Parties), a third-party, independent
expert mutually agreed upon by the Parties (the “Independent Expert”) will, with respect to each Covered Jurisdiction, review the actual Take Rate for comparable (x) eBay Merchants with an Account Nationality in such Covered
Jurisdiction (determined on an aggregate or average basis) and (y) Non-eBay Merchants in such Covered Jurisdiction, including Non-eBay Merchants that use or access PayPal’s services through Properties operated by a Competitive Platform
Operator (other than Non-eBay Merchants that are also Competitive Platform Operators) (each such review, a “Market Check”), in accordance with the following procedures: 

(a) The Independent Expert shall be an independent, external internationally recognized firm with appropriate qualifications and experience in
conducting reviews of this nature. 
 (b) Before beginning a Market Check for a Covered Jurisdiction, the Independent Expert shall execute a
confidentiality agreement with PayPal and eBay (or their respective Subsidiaries in such Covered Jurisdiction), the terms of which shall not frustrate or impede the purpose of the review or the disclosure of the results thereof to the Parties. If
the Independent Expert has executed a confidentiality agreement in accordance with this Section 3.2(b) during the Term and such confidentiality agreement remains in full force and effect, the Independent Expert shall not be required to
reexecute a second confidentiality agreement. 
 (c) The Independent Expert shall create a detailed written report of the results and
findings of the Market Check for such Covered Jurisdiction and simultaneously provide copies of the report to both eBay and PayPal. The Independent Expert shall not disclose any Highly Sensitive Information that, if disclosed to eBay or PayPal, as
applicable, would cause PayPal or eBay, as applicable, competitive harm, and shall not disclose any information to the extent disclosure of such information to such Party would violate applicable Law (including the law of a Covered Jurisdiction).
Neither Party shall be required to disclose to the Independent Expert any information to the extent disclosure of such information to such Independent Expert would violate applicable Law (including the law of a Covered Jurisdiction). 

(d) The Independent Expert shall conduct the Market Check in a manner that does not unreasonably interfere with eBay’s or PayPal’s
business operations. Each Party and its respective Subsidiaries shall reasonably cooperate with the Independent Expert in connection with the Market Check, including by providing the Independent Expert with access to relevant financial and
accounting books and statements, management and operating data, records and sample or survey data previously collected by such Party, financial statements, Systems, facilities, operations, and management Personnel and other Personnel, but only as
reasonably necessary for the purposes of the Market Check, and ensure that its Personnel cooperate with the Mar-

  
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ket Check and all other reasonable requests by the Independent Expert for additional information or documentation related to the Market Check. 

3.3 Response to Market Check. If the Independent Expert concludes following a Market Check for a Covered Jurisdiction that the Take
Rate charged to comparable eBay Merchants with an Account Nationality in such Covered Jurisdiction (determined on an aggregate or average basis) is higher than the Take Rate charged to Non-eBay Merchants for comparable payment services in such
Covered Jurisdiction (the amount of such excess, the “Take Rate Overage”), then (a) PayPal shall cause the Take Rate charged to comparable eBay Merchants with an Account Nationality in such Covered Jurisdiction (in aggregate)
for the remainder of the Term to be comparable to the Take Rate charged to Non-eBay Merchants for comparable payment services in such Covered Jurisdiction and (b) eBay and PayPal shall cooperate in good faith and mutually agree on actions to be
taken by PayPal and by eBay (if any) to communicate such change in the Take Rate to, and to remedy the Take Rate Overage during the previous year or years of the Term for, some or all of the eBay Merchants with an Account Nationality in such Covered
Jurisdiction, including by means of a refund, discount or otherwise (the “Take Rate Offset”). If the Parties cannot mutually agree on the Take Rate Offset for a Covered Jurisdiction, the Parties shall resolve such dispute through
the dispute resolution provisions set forth in Sections 16.1 and 16.2. 
 3.4 Competitive Platform Operators. In the
event that PayPal offers to Non-eBay Merchants that use or access PayPal’s services through Properties operated by a Competitive Platform Operator in a Covered Jurisdiction (other than Non-eBay Merchants that are also Competitive Platform
Operators) (a) overall economic terms that are more favorable than the economic terms offered at such time to eBay Merchants accessing the Services through the eBay Covered Properties primarily located in such Covered Jurisdiction or
(b) any non-economic term that is not offered at such time to eBay Merchants accessing the Services through the eBay Covered Properties primarily located in such Covered Jurisdiction (unless such non-economic term is exclusively offered at such
time to Non-eBay Merchants who use or access PayPal’s services through Properties operated by such Competitive Platform Operator in such Covered Jurisdiction and is not offered at such time to other Non-eBay Merchants) (any such term described
in clauses (a) or (b), whether temporary or permanent, a “CPO MFP”): 
 (a) Offer to eBay. Promptly after
offering a CPO MFP to one or more Competitive Platform Operator(s), PayPal shall offer to eBay, on behalf of comparable eBay Merchants in such Covered Jurisdiction, the same CPO MFP, along with all other terms and conditions directly related to such
CPO MFP, including any terms and conditions required to comply with applicable Law and any amendments or modifications to any Contracts to which eBay is a party (the “CPO Conditions”), other than any Prohibited Conditions. As part
of such offer, PayPal shall provide to eBay the material terms of the CPO MFP and of the CPO Conditions in sufficient detail to enable eBay to evaluate the material terms and determine whether to choose to accept the CPO MFP and to comply with the
CPO Conditions (other than the Prohibited Conditions). eBay shall notify PayPal in writing no later than ninety (90) days following eBay’s receipt of such material terms whether to accept the CPO Conditions (other than any Prohibited
Conditions). If eBay chooses to accept the CPO MFP, eBay shall use reasonable efforts to comply with the CPO Conditions (other than any Prohibited Conditions) as soon as commercially reasonable following the date eBay communicates its acceptance to
PayPal, and the CPO MFP 

  
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shall be effective immediately upon eBay’s compliance with the CPO Conditions (other than any Prohibited Conditions). 

(b) Prohibited Conditions. If one or more of the CPO Conditions is: (i) a term or condition with which eBay is not reasonably
capable of complying, (ii) a term or condition applicable to merchants with which the eBay Merchants (in the aggregate) are not reasonably capable of complying, as described below; (iii) unique to such Competitive Platform Operator (such
that only the Competitive Platform Operator could comply); or (iv) designed or intended to, or operates to, frustrate or interfere with, or otherwise has the effect of, discriminating against eBay or eBay Merchants or frustrating or
circumventing the application of this Section 3.4 (collectively, the “Prohibited Conditions”), then eBay and the eBay Merchants shall receive the CPO MFP without having to comply with such CPO Condition (provided,
that eBay complies with all CPO Conditions that are not Prohibited Conditions). By way of example: (A) eBay and eBay Merchants will be deemed to be not “reasonably capable of complying” with any and all terms or conditions to the
extent that they (1) impose a condition or requirement of size or ranking (in aggregate or with respect to a specific jurisdiction) that is unrelated to the Competitive Platform Operator’s payments volume on PayPal and that exceeds the
size or ranking of the applicable eBay Covered Properties, (2) require eBay or eBay Merchants to violate any applicable Law or Contract (other than any Contract that may be amended by eBay without the consent of the other party or parties
thereto to eliminate such violation) or (3) would require eBay to operate a Property that is not an eBay Covered Property or own or control operations in a jurisdiction that is not a Covered Jurisdiction; and (B) subject to clause (A),
eBay shall not be deemed to be not “reasonably capable of complying” with a term or condition solely because such term or condition requires eBay to pay or commit to pay any amount or incur any obligation in favor of or offer or grant any
accommodation (financial or otherwise) to the Competitive Platform Operator or in respect of such CPO MFP. 
 (c) In connection with the
Market Check, the Independent Expert shall review the CPO MFPs, if any, offered by PayPal during the year covered by such Market Check and PayPal’s compliance with the terms of this Section 3.4. The Independent Expert’s review
shall be conducted in a manner consistent with the procedures and policies for the Market Check set forth in Sections 3.2(b), (c) and (d), and PayPal shall provide the same level of cooperation to the Independent Expert
that PayPal is required to provide in connection with the Market Check. 
 3.5 Changes in Law. If PayPal changes the terms,
conditions or manner of performing the payment processing services it offers or the Take Rate charged to merchants for payment processing services in a Covered Jurisdiction in response to a change in Law, PayPal shall use its reasonable best efforts
to implement such change in a manner that does not have a disproportionately adverse effect on the Take Rate charged to, and the terms, conditions or manner of performing payment processing services for, eBay Merchants relative to the impact on
Non-eBay Merchants. 
 ARTICLE IV 

PERFORMANCE OF SERVICES; SERVICE LEVELS 

4.1 Manner of Performance. PayPal shall, at all times, ensure that the Services, and PayPal’s obligations under this Agreement,
are performed at the highest level of quali-

  
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ty provided, or required to be provided, by PayPal with respect to comparable services provided to or for Non-eBay Merchants and PayPal Users, and by appropriately trained and qualified Personnel
in a timely, professional and workmanlike manner. PayPal shall promptly notify eBay upon becoming aware of any circumstances that could reasonably be expected to jeopardize the performance of the Services or PayPal’s obligations under this
Agreement in accordance with this Article 4, and eBay shall promptly notify PayPal upon becoming aware of any circumstances that could reasonably be expected to jeopardize the performance by eBay of its obligations under this Agreement in
accordance with this Article 4. 
 4.2 Facilities; Personnel. Except as otherwise expressly provided herein, (a) each
Party shall be responsible for providing all facilities, Personnel and other resources necessary to perform its obligations under this Agreement and (b) without limiting the foregoing, PayPal shall be responsible for providing all facilities,
Personnel and other resources necessary to perform the Services; provided, that if eBay has agreed pursuant to another Ancillary Agreement or Commercial Agreement to provide to PayPal any facilities, Personnel or other resources used by
PayPal in performing the Services, then eBay shall be responsible for providing such facilities, Personnel and other resources pursuant to the applicable Ancillary Agreement(s) and Commercial Agreement(s). Each Party shall manage, supervise and
provide direction to its respective Personnel in connection with this Agreement, and shall cause them to comply with all obligations and restrictions applicable to such Party under this Agreement and, to the extent set forth in the proviso to clause
(b) of the immediately preceding sentence, any other Ancillary Agreement or Commercial Agreement. 
 4.3 Subcontracting. Each of
eBay and PayPal shall remain fully responsible and liable for the performance of all of its obligations under this Agreement even if performed, or failed to be performed, by a subcontractor. Each subcontracting arrangement entered into by either
Party in connection with the performance of its obligations under this Agreement shall be documented in a written Contract, and each Party shall use reasonable best efforts to cause any such Contract not to contain any provision that is inconsistent
with the terms of this Agreement. Unless otherwise requested by eBay, PayPal shall be eBay’s sole point of contact with respect to PayPal’s subcontractors and any subcontracting arrangements entered into by PayPal under this Agreement, and
unless otherwise requested by PayPal, eBay shall be PayPal’s sole point of contact with respect to eBay’s subcontractors and any subcontracting arrangements entered into by eBay under this Agreement. 

4.4 Service Levels. Without limiting Section 4.1, during the Term, PayPal shall perform the Services in a manner that meets
or exceeds the applicable service level requirements agreed by the Parties from time to time (the “Service Levels”). The Parties shall cooperate in good faith to update the service level requirements from time to time in order to
reflect a Service Level that equals or exceeds the performance and quality standards set forth in Section

  
 -16- 

 
4.1, and PayPal’s provision of Services shall satisfy or exceed the requirements of the then-current Service Level. 

4.5 Root Cause Analysis. Each time there occurs a failure to provide any Services due to system outages or interruptions, the Parties
shall each promptly use commercially reasonable efforts to: (a) conduct a root cause analysis of the failure and prepare a written report identifying and describing in reasonable detail such root cause(s), (b) discuss the root cause(s) of
the failure and each Party’s position with regard to such root cause(s), (c) correct the problem and begin providing the impacted Services as soon as practicable and (d) regularly advise the other Party of the status of such
corrective efforts and respond promptly to any request by the other Party for an update regarding such efforts (it being agreed that, except as mutually agreed by the Parties, each Party may satisfy the requirements of the foregoing clauses
(a) through (d) by using the same degree of effort that such Party used to analyze and discuss system outages and interruptions prior to the Effective Time). Each Party shall prioritize any root cause analysis performed hereunder at a
level equal to or higher than that afforded to such Party’s testing or quality assurance investigations or activities conducted internally or for any other of such Party’s customers of services reasonably comparable to the Services. The
Parties shall apportion the cost of correcting the problem based on the results of the root cause analysis and the relative contribution of each Party to the root cause(s) of the failure. All Service Levels and applicable Service Credits shall
remain in effect notwithstanding the subsequent correction of any performance problem. 
 4.6 Monitoring. As part of the Services,
PayPal shall implement measurement and monitoring tools and procedures necessary to measure its performance of the Services against the Service Levels on a monthly basis. Subject to the provisions of Article 15, PayPal shall provide eBay with
information and documentation regarding the measurement and monitoring tools necessary to verify compliance by PayPal with the Service Levels and shall provide eBay with such access to the measurement and monitoring tools as is necessary to conduct
such analysis. 
 4.7 Disaster Recovery. In order to facilitate an orderly transition in connection with the Separation and
Distribution, PayPal shall implement and maintain disaster recovery facilities and a written disaster recovery plan that is consistent with the terms of the Colocation Services Agreement and that is designed to ensure that in the case of a disaster
within or around the geographic location of PayPal’s Systems used in connection with the Services, PayPal shall be able to switch to a redundant site (or colocated site hosted by eBay or a third Person) capable of meeting the requirements of
this Agreement without disruption or lapse in service (such disaster recovery plan, the “Disaster Recovery Plan”). Subject to the foregoing, the Disaster Recovery Plan shall be consistent with, and be at least as protective as, the
most protective disaster recovery plan that PayPal then provides or is required to provide to any other customer (other than eBay) of PayPal or any of its Subsidiaries. Upon PayPal’s discovery of circumstances requiring disaster recovery in
connection with the Services, PayPal shall implement the Disaster Recovery Plan and shall promptly notify eBay of such circumstances. In the event that a disaster causes PayPal to allocate limited resources between or among its customers, PayPal
shall allocate such resources to eBay in a manner no less favorable to eBay than PayPal allocates such resources to its most favored customers. 

  
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 ARTICLE V 

DATA SHARING; INFORMATION SECURITY; PRODUCT DEVELOPMENT 

5.1 Data Sharing Addendum. 

(a) eBay and PayPal shall execute and deliver a data sharing addendum, substantially in the form set forth on Schedule 5.1 (a
“Data Sharing Addendum”), effective as of the Effective Time, providing for each Party and its Subsidiaries to share data with the other Party and its Subsidiaries for use in risk, trust and fraud modeling and for the purpose of
facilitating customer transactions and customer service. If there is any inconsistency or conflict between the terms of this Agreement and the terms and conditions of the Data Sharing Addendum, then the terms of the Data Sharing Addendum shall
govern to the extent of the conflict. 
 (b) The Data Sharing Addendum shall provide that: (i) all data sharing will comply with all
applicable Laws, including Data Protection Laws; and (ii) notwithstanding anything to the contrary in the Data Sharing Addendum, neither Party shall be required to share any data with the other Party in violation of any applicable Law;
provided, that the Parties shall use commercially reasonable efforts to cooperate in seeking to find a way to permit compliance with the data sharing obligations contained in the Data Sharing Addendum to the extent and in a manner that avoids
any violation of Law, including through (A) the amendment of the applicable privacy policy or (B) the redaction or anonymization of data so that the provision of such redacted or anonymized data to the other Party pursuant to the Data
Sharing Addendum does not violate applicable Law. 
 (c) Upon the consummation of a Specified Change of Control, eBay can terminate all or
any portion of the Data Sharing Addendum (without triggering the termination of this Agreement or any related arrangements) by delivering a written notice to PayPal at any time beginning at the effective date of such Specified Change of Control and
ending ninety (90) days thereafter, with such termination to become effective on the date specified by eBay in such written notice. 

5.2 Access to Facilities. To the extent that eBay’s or PayPal’s Personnel will access the other Party’s sites or
facilities in connection with this Agreement, such Party shall cause its Personnel, while working at such sites or facilities, to comply with all applicable safety and security policies and procedures that have been provided to such Personnel, and
shall be liable for any violation of any such policies and procedures by such Party’s Personnel. 
 5.3 Systems Policies. To the
extent that eBay’s (or its Subsidiaries’) or PayPal’s (or its Subsidiaries’) Personnel will access the Systems of the other Party or its Subsidiaries in connection with this Agreement, that Party shall cause such Personnel, while
accessing such Systems, to (a) comply with all applicable security policies and procedures that have been provided to such Personnel, (b) not tamper with, compromise or circumvent any security or audit measures employed by the other Party
and (c) if requested by the other Party, execute a confidentiality agreement in the form provided by that Party. For clarity, access or use of APIs of a Party or its Subsidiaries shall not constitute access to Systems of such Party or its
Subsidiaries. Each Party shall also: 

  
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 (a) Ensure that only those of its Personnel who are specifically authorized to have access to the
other Party’s Systems gain such access, prevent its Personnel’s unauthorized access to, or use, destruction, alteration or loss of, any information contained therein, and notify its Personnel of the restrictions set forth in this
Agreement; and 
 (b) Use commercially reasonable efforts to ensure that its Personnel who are authorized to have access to the other
Party’s Systems shall access and use only those Systems, and only such data and information within such Systems, to which such Personnel have been granted the right to access and use. 

5.4 Security and Stability. Each Party acknowledges that it is in the best interests of all Parties for each Party maintain a secure
and stable environment and, to that end, except as set forth in the Data Sharing Addendum, each Party reserves the right to change at any time the method by which its applicable databases and/or data may be accessed by the other Party (and in the
case of PayPal, the eBay Merchants); provided, that such access method shall not negatively affect, in any material way, the quality of or provision of the Services or either Party’s compliance with the obligations set forth in this
Agreement. Each Party shall provide the other Party with advance written notice of any such changes to the method of access to the applicable databases and/or data and shall ensure that any such change does not materially and adversely impact the
quality of or provision of the Services or either Party’s compliance with the obligations set forth in this Agreement. Each Party also agrees that, in the event of degradation or instability of the Platform or the other Party’s Systems or
an emergency with respect to the Platform or such Systems, the other Party may, in its sole discretion, temporarily suspend access to the applicable, API, database and/or data under this Agreement in order to minimize threats to and protect the
operational stability and security of the Platform and such other Party’s Systems. Each of the Parties agree to the information security requirements described on Schedule 5.4 (the “Information Security Addendum”);
provided, that any change to the scope of Services provided under this Agreement would require additional review by the Parties’ security teams to determine whether additional information security requirements are necessary. The Parties
shall negotiate in good faith any amendments to the Information Security Addendum required to reflect any such additional information security requirements. 

5.5 Unauthorized Access. Each Party shall be responsible for implementing and appropriately updating reasonable policies, procedures
and technology to prevent unauthorized access to the eBay Properties or PayPal’s Systems in connection with the usage or provision of the Services. Each Party shall apply appropriate internal information security practices, including: using
appropriate firewall and anti-virus software; maintaining such countermeasures, operating systems, and other applications with up-to-date virus definitions and security patches; installing and operating security mechanisms in the manner in which
they were intended sufficient to ensure that the eBay Properties or PayPal’s Systems will not be impacted nor operations disrupted in connection with the usage or provision of the Services; and permitting only authorized users access to
computer systems and applications. Each Party shall also use up-to-date anti-virus tools to remove known Viruses from any email message or data transmitted to an eBay Property or PayPal’s Systems in connection with the usage or availability of
the Services. Each Party shall be responsible for maintaining and providing the other Party with appropriate access to audit its policies, procedures and technology for safeguarding customer information. Each Party acknowledges and understands that
such policies, procedures and technology are consid-

  
 -19- 

 
ered Confidential Information. Additionally, each of PayPal and eBay shall not knowingly compromise the security of the other Party’s Systems, including by tampering with, compromising, or
attempting to circumvent any physical or electronic security or audit measures employed by such Party in the course of its business operations. 

5.6 Product Development Agreement. eBay and PayPal shall execute and deliver a product development agreement (the “Product
Development Agreement”), effective as of the Effective Time, that provides for eBay and PayPal to mutually discuss in good faith and agree on a product development plan for improving the PayPal experience on eBay Covered Properties and to
prioritize those improvements to be incorporated into the experience on the eBay Covered Properties (the “Product Development Plan”). The Product Development Plan shall set forth, at a minimum, a description of each development
project to which eBay and PayPal mutually agree (each such project, a “Development Project”), the primary owner (eBay or PayPal), the Party with primary responsibility for the achievement of each action item or deliverable for each
such Development Project, the expected timeline and key milestones for each such Development Project, the anticipated budget for each such Development Project, and the resource commitments by eBay and PayPal towards completing each such Development
Project. The Product Development Agreement shall also provide, among other things, for each of eBay and PayPal to agree to commit resources and development staff, as mutually agreed by eBay and PayPal, to the Development Projects included in the
Product Development Plan. 
 ARTICLE VI 

REFERRAL SERVICES FEES; USAGE OF SERVICES; MARKETING 

6.1 Referral Services Fee. 

(a) Baseline Referral Services Fee. eBay shall be entitled to receive from PayPal, for each Quarter during the Term in which the
Penetration Rate as of the beginning of such Quarter exceeds sixty percent (60%), an amount equal to $[•] (the “Baseline Referral Services Fee”), subject to adjustment pursuant to Sections 6.1(b) (the Baseline Referral
Services Fee, as so adjusted, the “Referral Services Fee”). 
 (b) Adjustment Payments. Immediately following the
Effective Time, PayPal and eBay shall mutually determine in good faith an estimate of (i) the number of Activated New Users for the period commencing on such date and ending at the beginning of the following Quarter and (ii) the number of
Activated New Users for subsequent Quarters during the Term (clause (i) (with respect to the first Quarter following the Effective Time) and clause (ii) (with respect to all other Quarters during the Term), the “Estimated Activated
New Users”). Within three (3) business days of the end of each Month and each Quarter, PayPal shall calculate and deliver to eBay a report of the number of Activated New Users since the beginning of the previous Month or Quarter, as
applicable. If the number of Activated New Users for a Quarter exceeds the Estimated Activated New Users, then the Referral Services Fee for such Quarter shall equal (i) the Baseline Referral Services Fee plus (ii) an amount equal
to (A) the absolute value of (I) the Activated New Users for such period minus (II) the Estimated Activated New Users mul-

  
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tiplied by (B) an amount that is mutually determined by eBay and PayPal (such amount for such Quarter, the “Activated New Users Adjustment Amount”). If the
Estimated Activated New Users for a Quarter exceeds the number of Activated New Users for such Quarter, then the Referral Services Fee for such Quarter shall equal (I) the Baseline Referral Services Fee for such Quarter minus (II) the
Activated New Users Adjustment Amount for such Quarter. 
 (c) Revisions to Baseline Referral Services Fee. If there occur three
(3) or more consecutive Quarters in which the Activated New Users Adjustment Amount for each such Quarter exceeds five percent (5%) of the Baseline Referral Services Fee for the corresponding Quarter and either (i) the Referral
Services Fee for each such Quarter exceeds the Baseline Referral Services Fee or (ii) the Referral Services Fee for each such Quarter is less than the Baseline Referral Services Fee, the Parties shall mutually adjust the Baseline Referral
Services Fee for subsequent Quarters in the Term, in a manner to be mutually agreed by the Parties, to reflect the average number of Activated New Users over such consecutive Quarters. 

6.2 Credit Services Referral Fees. eBay shall be entitled to receive from PayPal, for each Quarter during the Term, an amount equal to
0.30% of the PayPal Net TPV of eBay Properties for such Quarter completed through the Credit Services (the “Credit Usage Fee”). No later than three (3) business days following the end of each Month and each Quarter during the
Term, the Parties shall calculate the PayPal Net TPV of eBay Properties for such Month or Quarter, as applicable, completed through the Credit Services and the resulting Credit Usage Fee. 

6.3 Penetration Rate Payments. Either eBay or PayPal shall, subject to Section 6.3(d), be entitled to receive from the
other Party, for each Quarter during the Term, a payment in respect of the Penetration Rate for such Quarter, calculated in accordance with this Section 6.3 (the “Penetration Rate Payment”), as follows: 

(a) Calculation. No later than the last business day of each Month during the Term, eBay will provide to PayPal the following: the
Penetration Rate for the previous Month and an estimate of the Penetration Rate for the Quarter in which the current Month is included. The data provided by eBay will include country level detail of the Penetration Rate for at least the highest ten
Covered Jurisdictions, measured by eBay Addressable GMV. In making its calculations, eBay will utilize foreign exchange rates consistent with those utilized by eBay for its internal planning and budgeting purposes. PayPal acknowledges that the
Penetration Rate data to be provided by eBay is commercially sensitive and, accordingly, PayPal agrees to restrict access to the Penetration Rate data to the PayPal senior executive team and those PayPal Personnel who need access to such information
to execute their job responsibilities, including accounting and financial reporting Personnel. 
 (b) Penetration Rate Above Baseline
Rate. If the Penetration Rate for such Quarter exceeds the Baseline Rate, eBay shall be entitled to a Penetration Rate Payment in an amount equal to (i) $3,250,000 multiplied by (ii) (A) the Penetration Rate for such
Quarter minus (B) the Baseline Rate, (C) rounded to the nearest hundredth of a percentage point, multiplied by  

  
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(iii) one hundred (100). By way of example, if the Penetration Rate for a Quarter were 82.253%, eBay would be entitled to a Penetration Rate Payment for such Quarter equal to $3,250,000
multiplied by 2.25% multiplied by 100, or $7,312,500. 
 (c) Penetration Rate Less than Baseline Rate (0 to 5%). If the
Baseline Rate exceeds the Penetration Rate for such Quarter, PayPal shall be entitled to a Penetration Rate Payment in an amount equal to (i) $3,250,000 multiplied by (ii) the Baseline Rate minus the Penetration Rate for such
Quarter, (C) rounded to the nearest hundredth of a percentage point, multiplied by (iii) one hundred (100). By way of example, if the Penetration Rate for a Quarter were 78.253%, PayPal would be entitled to a Penetration Rate
Payment for such Quarter equal to $3,250,000 million multiplied by 1.75% multiplied by 100, or $5,687,500. 
 (d)
Penetration Rate Less than Baseline Rate (More than 5%). If the Baseline Rate exceeds the Penetration Rate for such Quarter by more than five percent (5%), then PayPal shall be entitled to a Penetration Rate Payment in an amount equal to
(i) $16,250,000, (ii) plus (A) $12,500,000 multiplied by (B) (I) the Baseline Rate minus (II) the Penetration Rate minus (III) five percent (5%), (IV) rounded to the nearest hundredth of a
percentage point, multiplied by (C) one hundred (100). By way of example, if the Penetration Rate for a Quarter were 74.253%, PayPal would be entitled to a Penetration Rate Payment equal to $16,250,000 (calculated pursuant to
Section 6.3(c)) + $12,500,000 multiplied by 0.75 multiplied by 100 = $25,625,000. 
 (e) Elimination of
Penetration Rate Payment. Notwithstanding the foregoing: (i) PayPal shall not be entitled to any Penetration Rate Payments for any Quarter ending after December 31, 2015 if PayPal Net TPV Off eBay in the calendar year ended
December 31, 2015 is less than (A) eighty eight percent (88%) multiplied by (B) the PayPal Net TPV Off eBay for the calendar year ending December 31, 2014 (such product, the “2014 Measurement Rate”);
(ii) PayPal shall not be entitled to any Penetration Rate Payments for any Quarter ending after December 31, 2016 if PayPal Net TPV Off eBay in the calendar year ended December 31, 2016 is less than the greater of: (A) the 2014
Measurement Rate and (B) (I) eighty eight percent (88%) multiplied by (II) the highest PayPal Net TPV Off eBay in the previous two (2) calendar years; and (iii) for the calendar years ending on December 31,
2017, December 31, 2018 or December 31, 2019, PayPal shall not be entitled to any Penetration Rate Payments for any Quarter following the end of any calendar year in which PayPal Net TPV Off eBay is less than (A) eighty eight
percent (88%) multiplied by (B) the highest PayPal Net TPV Off eBay in the previous three consecutive calendar years. 

6.4 Aggregate Quarterly Fees. The “Aggregate Quarterly Fee” for each Quarter shall equal (a) the Referral
Services Fee for such Quarter plus (b) the Credit Usage Fee for such Quarter plus (c) if eBay is entitled to a Penetration Rate Payment for such Quarter, the Penetration Rate Payment for such Quarter minus (d) if
PayPal is entitled to a Penetration Rate Payment for such Quarter, the Penetration Rate Payment for such Quarter. At the end of every Calendar Year during the Term, PayPal shall pay to eBay, in accordance with the provisions of Article 7, the
sum of the Aggregate Quarterly Fees accrued during the previous year. 
 6.5 Descriptions of PayPal on eBay Covered Properties. All
text descriptions of PayPal on the eBay Covered Properties pursuant to this section shall be preapproved in writing by PayPal. 

  
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 6.6 Integration of New PayPal Products. eBay agrees to review and consider in good faith
implementation of any new PayPal products and related offerings but shall have no obligation, now or in the future, to implement any such PayPal products or related offerings. 

ARTICLE VII 
 FEES AND PAYMENT 

7.1 Payment Terms. 
 (a)
Within three (3) business days following the end of each Quarter, PayPal shall deliver to eBay (i) a calculation of the estimated Aggregate Quarterly Fee payable by eBay or PayPal, as applicable, for such Quarter, including each of the
component fees, and (ii) true and complete statements of the Activated New Users for such Quarter and PayPal Net TPV on eBay Covered Properties completed through the Credit Services (each such statement and associated information, a
“Quarterly Statement”). The Quarterly Statement shall also include the Penetration Rate for such Quarter delivered by eBay to PayPal pursuant to Section 6.3(a). Within thirty (30) days following the end of each
Calendar Year during the Term, PayPal shall deliver to eBay a statement that contains (A) a calculation of the Aggregate Quarterly Fee payable by eBay or PayPal, as applicable, for such Calendar Year, including each of the component fees, and
(B) the PayPal Net TPV Off eBay for the most recently completed fiscal year (each such statement and associated information, an “Annual Statement”). The Parties will determine amongst themselves what additional information
shall be included in the Quarterly Statements and Annual Statement and the form, substance and recipients of any invoices issued in respect of the Aggregate Quarterly Fee payable by eBay or PayPal, as applicable, for each Quarter and each Calendar
Year. 
 (b) Subject to Section 7.1(c), if the Annual Statement indicates that eBay is entitled to receive a payment from
PayPal, then PayPal shall, or shall cause its applicable Affiliates to, pay to eBay the undisputed amount due pursuant to such Annual Statement within thirty (30) days after PayPal’s delivery of such Annual Statement. Subject to
Section 7.1(c), if the Annual Statement indicates that PayPal is entitled to receive a payment from eBay, then eBay shall, or shall cause its applicable Affiliates to, pay to PayPal the undisputed amount due pursuant to such Annual
Statement within thirty (30) days after eBay’s receipt of such Annual Statement. 
 (c) Each Party may dispute in whole or in part
any Quarterly Statement or Annual Statement, or any component thereof prepared by the other Party, by providing written notice to such other Party within thirty (30) days from the receipt of the relevant Quarterly Statement or Annual Statement
(or component thereof), it being understood that any undisputed amounts on the Annual Statement (or components thereof) shall be paid when due by PayPal or eBay in accordance with Section 7.1(b). If a Party does not dispute a Quarterly
Statement (or component thereof) within such thirty (30)-day period, it shall not be permitted to dispute pursuant to this Section 7.1(c) the amounts set forth on the Annual Statement for the applicable Calendar Year to the extent that
such amounts were included or reflected in such undisputed Quarterly Statement. eBay and PayPal shall attempt in good faith to negotiate a resolution of any dispute within thirty (30) days from the receipt of the written notice by the Party
that prepared the disputed Quarterly Statement or Annual Statement (or component thereof). If the resolution of any such dispute with respect to an Annual Statement is that one Party owes a payment of any amount to the other Party or that one
Party’s payment was in excess of the actual amount due, 

  
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the Party that owes such payment or that received the excess payment, as applicable, shall pay such amount due or amount in excess to the other Party, plus interest accruing at the
Interest Rate from the date that is thirty (30) days following the date set forth in Section 7.3(a) for PayPal to deliver to eBay’s the Annual Statement to the time of the payment, promptly, and in any event within thirty
(30) days, after eBay and PayPal agree to such resolution. If a dispute regarding any Quarterly Statement or Annual Statement is not resolved within such thirty (30)-day period, the dispute may be resolved in accordance with
Section 16.2. The existence of a dispute (pursuant to this Section 7.1(c) or otherwise) shall not excuse any Party from any other obligation under this Agreement, including eBay’s or PayPal’s applicable obligation
to pay any undisputed amounts and PayPal’s obligation to continue to perform Services hereunder, unless and until this Agreement is validly terminated pursuant to Section 10.2. 

(d) The Parties hereby agree that the consideration payable pursuant to this Agreement also constitutes compensation for the services rendered
by each Party under the Product Development Agreement and the Data Sharing Addendum, and that no additional payments shall be required to be made by one Party to another Party as consideration for such services. 

7.2 Taxes. 
 (a) The
amounts payable to eBay or PayPal, as applicable, pursuant to Section 7.1 shall be exclusive of any and all value added, goods and services, sales, use, consumption, excise, service, transfer, stamp, documentary, filing, recordation
taxes or similar taxes and any related interest and penalties (collectively, “Transaction Taxes”). The Party receiving any services hereunder for which it would be required to pay a component fee but for the aggregation of such fees
pursuant to Sections 6.4 and 7.1 shall be responsible for any Transaction Taxes imposed or assessed with respect thereto. The Party providing any services hereunder shall issue proper invoices usable by the Party receiving any services
hereunder in order to recover (by way of credit or refund) in jurisdictions where they are recoverable. The Parties shall cooperate to minimize any Transaction Taxes and in obtaining any refund, return or rebate, or applying an exemption or
zero-rating for services giving rise to any Transaction Taxes, including by filing any exemption or other similar forms or providing valid tax identification number or other relevant registration numbers, certificates or other documents. The Parties
shall cooperate regarding any requests for information, audit, or similar request by any Taxing Authority concerning Transaction Taxes payable with respect to services provided pursuant to this Agreement. 

(b) The Party receiving services hereunder shall be entitled to deduct and withhold Tax required by applicable Law to be withheld on payments
made to the Party providing any service hereunder. To the extent any amounts are so withheld, the Party receiving any service hereunder shall timely remit such deducted and withheld amount to the relevant Taxing Authority and promptly provide the
Party providing any services hereunder with evidence of such payment. The Party providing any services hereunder agrees to complete and provide to the Party receiving any services hereunder or if required, to the relevant Taxing Authority, at least
ten (10) days prior to the payment due date, such forms, certifications or other documents as may be reasonably requested by the Party receiving any services hereunder, in order to reduce or exempt the withholding of any Tax with respect to
payments made to the Party providing any services hereunder when and where applicable by Law. The Parties shall cooperate regarding any 

  
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requests for information, audit, or similar request by any Taxing Authority concerning the withholding of any Tax payable with respect to services provided pursuant to this Agreement. 

(c) Any penalties or interested imposed on any Transaction Taxes described in Section 7.2(a) or Tax described 
Section 7.2(b) shall be the responsibility of the Party receiving any services hereunder unless the penalties or interested are the result of an action or failure to act by the Party providing any services hereunder. 

ARTICLE VIII 
 COMPLIANCE WITH LAW;
AUDITS 
 8.1 Compliance with Law; Books and Records. 

(a) Each Party shall ensure that the performance of its obligations hereunder complies with all applicable Laws (including all Data Protection
Laws), and shall, at its sole expense, obtain and maintain in force all licenses, consents and permits required for it to comply with all such Laws. Without limiting the foregoing, neither Party shall be required to pay or commit to pay any amount
or incur any obligation in favor of or offer or grant any accommodation (financial or otherwise) to enable the other Party to comply with such applicable Laws. Each Party shall notify the other Party of any requirements under applicable Law that
require disclosures with respect to the Services to be made on any eBay Property or that require any other change to any such Property in connection with the Services, in each case to the extent such disclosure is required due to the nature of the
Services. Notwithstanding the foregoing, to the extent required by applicable Law, PayPal and eBay shall be jointly responsible for notifying any Governmental Authority of this Agreement and of any modification hereto. The Parties shall, upon the
reasonable request of the other Party, share information with each other as necessary to enable each Party to satisfy its obligations under this Section 8.1. 

(b) Each Party and its Subsidiaries shall each maintain (and cause to be maintained) complete and accurate books and records for the purpose
of supporting and documenting the accuracy of the Quarterly Statements and Annual Statements and the calculation of the Aggregate Quarterly Fees, eBay Addressable GMV, PayPal Net TPV on eBay Covered Properties and PayPal Net TPV Off eBay, including
any financial, operating and market data with respect to the Services, and as otherwise reasonably necessary to confirm such Party’s compliance with this Agreement (except for Sections 3.1 and 3.2). All such books and records will
be retained at the applicable Party’s, or its applicable Subsidiary’s, principal place of business for a period of at least eighteen (18) months after the payments to which they pertain have been made. Each Party’s books and
records will be open for inspection and review (as set forth in this Article 8) during such eighteen (18)-month period for the purpose of verifying the accuracy of the payments and charges made hereunder and such Party’s compliance with
this Agreement. 
 8.2 Audits. 

(a) Each Party shall have the right (but not the obligation) to engage an independent auditor to conduct (and such Party shall be permitted to
cause such independent auditor to so conduct), at such Party’s sole cost and expense, audits (each, an “External Audit”) of the other Party to confirm: the accuracy of the Quarterly Statements, Annual Statements and any

  
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financial, operating and market data used to determine the Aggregate Quarterly Fees. The Party causing the External Audit to be conducted is referred to herein as the “Requesting
Party,” and the Party that that is the subject of the External Audit is referred to herein as the “Audited Party.” The scope of the External Audit referred to in the preceding sentence shall be set forth in an
auditor’s review instruction letter that the Requesting Party shall provide to the auditor performing such External Audit (such auditor, the “External Auditor”). Any External Audit conducted pursuant to this
Section 8.2 shall be conducted by an independent, external, internationally-recognized firm as mutually agreed upon by the Parties with appropriate qualifications and experience in conducting audits of this nature. Before beginning an
External Audit, the External Auditor shall execute a confidentiality agreement with the Audited Party, the terms of which shall not frustrate or impede the purpose of the External Audit or the disclosure of the results thereof to the Requesting
Party; provided, that if the External Auditor has executed a confidentiality agreement in accordance with this Section 8.2(a) during the Term and such confidentiality agreement remains in full force and effect, the External
Auditor shall not be required to reexecute a second confidentiality agreement. The External Auditor shall create a detailed written report of the results and findings of each External Audit, and simultaneously provide copies of the report to both
eBay and PayPal; provided, that such report shall not contain any Highly Sensitive Information that, if disclosed to the Requesting Party, would cause the Audited Party competitive harm, and shall not disclose any information to the extent
disclosure of such information to the Requesting Party would violate applicable Law. 
 (b) The Requesting Party may, through an External
Auditor, conduct External Audits under Section 8.2(a) no more than once per Calendar Year. The External Auditor shall conduct all audits during normal business hours and shall endeavor to conduct them in a manner that does not
unreasonably interfere with the Audited Party’s business operations. The Audited Party shall reasonably cooperate with the External Auditor in connection with any External Audit, including by providing the External Auditor with access to
financial and accounting books and statements, management and operating data, records, accounts, financial statements and management Personnel and other Personnel, but only as reasonably necessary for the purposes of the External Audit, and ensure
that its Personnel cooperate with any such External Audit and all other reasonable requests by the External Auditor for additional information or documentation required to complete such External Audit. The Audited Party shall not be required
pursuant to this Section 8.2 to disclose to the External Auditor any information to the extent disclosure of such information to the External Auditor would violate applicable Law. 

(c) If an audit by a Governmental Authority having jurisdiction over either Party results in a finding that either Party is not in compliance
with any generally accepted accounting principle or other audit or accounting requirement or any Law relating to the performance of its obligations under this Agreement, the Party that is found to be non-compliant shall, at its own expense and
within the time period specified by such Governmental Authority auditor, address and resolve the deficiencies identified by such Governmental Authority. 

8.3 Audit Responses. 
 (a)
Subject to Section 8.3(c), if any External Audit conducted pursuant to Section 8.2 or any Internal Audit conducted pursuant to Section 15.3 reveals that eBay overpaid any amount due or is owed any amount under
this Agreement (except for any portion thereof disputed 

  
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in good faith), PayPal shall within ten (10) business days after such determination reimburse eBay the amount of such underpayment or pay to eBay the amount owed, in each case plus
interest accruing at the Interest Rate from the date of payment by eBay or the date such payment should have been made to eBay to the time of reimbursement or payment by PayPal. If any External Audit reveals any material inaccuracy of the Quarterly
Statements, Annual Statements or Aggregate Quarterly Fees resulting from the conduct of or information provided by PayPal that equals or exceeds two hundred fifty thousand Dollars ($250,000) and also amounts to ten percent (10%) or more of the
total amount payable by eBay for any period covered by the review, PayPal shall reimburse eBay for the cost of such External Audit. 
 (b)
Subject to Section 8.3(c), if any External Audit conducted pursuant to Section 8.2 or any Internal Audit conducted pursuant to Section 15.3 reveals that eBay underpaid any amount due or received any amount under
this Agreement to which it was not entitled (except for any portion thereof disputed in good faith), eBay shall within ten (10) business days after such determination pay to PayPal the amount of such underpayment or reimburse PayPal the amount
to which eBay was not entitled, in each case plus interest accruing at the Interest Rate from the date such payment originally should have been made by eBay or the date of payment by PayPal to the time of payment or reimbursement by eBay. If
any External Audit reveals any material inaccuracy of the Quarterly Statements, Annual Statements or Aggregate Quarterly Fees resulting from the conduct of or information provided by eBay that equals or exceeds two hundred fifty thousand Dollars
($250,000) and also amounts to ten percent (10%) or more of the total amount payable by eBay for any period covered by the review, eBay shall reimburse PayPal for the cost of such External Audit. 

(c) Either Party may dispute the results of an Audit by providing written notice to the other Party within thirty (30) days of the
completion of the Audit and delivery of the applicable Audit report, in which case the Parties shall attempt in good faith to negotiate a resolution of any dispute within thirty (30) days of the receipt of such written notice. If the Parties
are unable to resolve any such dispute after such thirty (30)-day period, the Parties shall resolve the dispute pursuant to Section 16.2. 

ARTICLE IX 
 CONFIDENTIALITY; USER
DATA 
 9.1 Confidential Information. Each of eBay (and its Affiliates) and PayPal (and its Affiliates) (in such capacity, the
“Receiving Party”) agrees to hold, and to cause its Personnel to hold, in strict confidence, the Confidential Information of the other Party (in such capacity, the “Disclosing Party”) using at least the same
standard of care to prevent the public disclosure and dissemination thereof as the Receiving Party uses to protect its own comparable Confidential Information. “Confidential Information” of the Disclosing Party means information
including marketing plans, product plans, business strategies, financial information, forecasts, Personal Information, Highly Sensitive Information, customer lists and customer data, technical documents and information and any similar materials and
information, regarding the Disclosing Party and its Affiliates, or their representatives or customers, disclosed by the Disclosing Party to the Receiving Party under or in connection with this Agreement, whether orally, electronically, in writing,
or otherwise, including copies thereof, that is, in each case, (a) if disclosed in a tangible form, marked using a legend such as “Confidential” or “Proprietary” or if not so marked,

  
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should be reasonably understood by the Receiving Party from the context of disclosure or from the information itself, to be confidential, or (b) if disclosed orally or visually, declared to
be confidential or, if not so declared, should be reasonably understood by the Receiving Party from the context of disclosure or from the information itself to be confidential. Each of eBay and PayPal agrees, on its behalf and on behalf of its
Affiliates, not to use any Confidential Information of the other Party other than for such purposes as shall be expressly permitted under this Agreement, except, in each case, to the extent that such Confidential Information has been (i) in the
public domain or generally available to the public, other than as a result of a disclosure by the Receiving Party or any of its Affiliates or any of their Personnel in violation of this Agreement, (ii) later lawfully acquired from other sources
by such Party (or any of its Affiliates) which sources are not themselves bound by a confidentiality obligation or other contractual, legal or fiduciary obligation of confidentiality with respect to such Confidential Information or
(iii) independently developed or generated without reference to or use of any proprietary or confidential information of the other Party or any of its Affiliates. If any Confidential Information of one Party or any of its Affiliates is
disclosed to the other Party or of its Affiliates in connection with providing the Services under this Agreement, then such disclosed Confidential Information shall be used by the Receiving Party only as required to perform such Services. 

9.2 Additional Confidentiality Provisions. Sections 6.9(b) and 6.10 of the Separation and Distribution Agreement are incorporated by
reference into this Agreement, mutatis mutandis, except that each reference in the Separation and Distribution Agreement to “Section 6.9” or “the confidentiality provisions hereof” shall be deemed to refer to
Section 9.1. Notwithstanding anything to the contrary herein, the Receiving Party shall be free to use for any purpose the Residual Information resulting from access to any Confidential Information of the Disclosing Party disclosed to it
under this Agreement. Receiving Party’s receipt of Confidential Information under this Agreement shall not create any obligation that in any way limits or restricts the assignment and/or reassignment of the Receiving Party’s Personnel. The
Parties acknowledge and understand that the foregoing does not constitute a license under any patents or copyrights. 
 9.3 Competitive
or Similar Materials. Subject to Article 14, and without relieving either Party of its obligations under this Article 9, in no event shall either Party be precluded from discussing, reviewing, developing for itself, having
developed, acquiring, licensing or developing for third parties, as well as marketing and/or distributing, materials that are competitive with the other Party’s products and/or services, regardless of their similarity to current products or
services or products or services that may be developed after the date of this Agreement. 
 9.4 User Data. 

(a) As between the Parties, PayPal owns all PayPal User Data and PayPal does not in any way assign, transfer, or convey title to PayPal User
Data. PayPal User Data may not be used by eBay for any reason other than for the purpose of carrying out eBay’s obligations under this Agreement and the Data Sharing Addendum. As between the Parties, eBay owns all eBay User Data and eBay does
not in any way assign, transfer, or convey title to PayPal to any eBay User Data. eBay User Data may not be used by PayPal for any reason other than for the purpose of carrying out PayPal’s obligations under this Agreement and the Data Sharing
Addendum; provided, that following the consummation of a Specified Change of Control, eBay User 

  
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Data may not be used by the eBay Specified Person involved in such Specified Change of Control (or any of such Person’s direct or indirect Subsidiaries or controlled Affiliates, other than
PayPal and its Subsidiaries existing as of the consummation of such Specified Change of Control) for any purpose. 
 (b) To the extent that
eBay User Data includes information that also meets the definition of PayPal User Data, eBay and PayPal shall have overlapping ownership rights in such information, and the information shall be deemed both eBay User Data and PayPal User Data. eBay
and PayPal shall use eBay User Data and PayPal User Data, respectively, in accordance with their respective privacy policies. 
 (c) In the
event that the Disclosing Party discloses User Data to the Receiving Party that would not ordinarily be collected by the Receiving Party in the course of performing its obligations under this Agreement or the Data Sharing Addendum, that information
shall be the Confidential Information of the Disclosing Party and, except as set forth in the Data Sharing Addendum, the Receiving Party shall keep such Confidential Information only as long as necessary to perform its obligations under this
Agreement and shall not have the right to use, reproduce, display, perform, or modify such Confidential Information and any derivative works thereof except as strictly required to perform Services under this Agreement. 

9.5 Privacy Policy. The terms of each Party’s privacy policy shall be adequately displayed within such Party’s respective
websites and meet current legal and industry standards applicable within such Party’s reasonable determination. 
 ARTICLE X 

TERM AND TERMINATION 
 10.1
Term. This Agreement shall commence on the Effective Time and shall remain in full force and effect for an initial term of five (5) years (the “Initial Term”). Thereafter, this Agreement may be renewed by mutual written
agreement of the Parties for additional renewal terms of one (1) year each (each a “Renewal Term”). This Agreement may otherwise be terminated only as expressly provided in this Article 10. Collectively, the Initial Term and
any Renewal Term(s) constitute the “Term”; provided, that the Term shall end if and when this Agreement is terminated in accordance with this Article 10. 

10.2 Termination by eBay or PayPal. Neither Party shall have any right to terminate this Agreement or any of the Services before the
end of the Term except if the other Party (a) becomes insolvent or makes an assignment for the benefit of creditors; or (b) commits a material breach of this Agreement that is not cured within one hundred twenty (120) days after the
breaching Party receives of notice of such breach, or is incapable of being cured within one hundred twenty (120) days of the receipt of such notice; provided, that no Party may terminate this Agreement pursuant to
Section 10.2(b) until the Parties have completed the dispute resolution procedures set forth in Sections 16.1 and 16.2. 

10.3 Replacement Services. If either Party commits a material breach of this Agreement in its provision or usage of Services that has a
significant impact on the non-breaching Party’s ability to conduct a material aspect of its business and the breaching Party is 

  
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unable to cure such breach within twenty-four (24) hours of notice of such breach, the non-breaching Party may obtain replacement services from a third party that are comparable to the
Services until the breach is cured or this Agreement is terminated, and the breaching Party will reimburse all commercially reasonable costs incurred by the non-breaching Party to obtain such replacement services until the breach is cured or this
Agreement is terminated. 
 10.4 Effect of Termination. In connection with termination of this Agreement for any reason: 

(a) Tail Period. During the one (1)-year period following the termination of this Agreement (the “Tail Period”), all
of the provisions of this Agreement will continue to apply as if the Tail Period was part of the Term, except for: (i) the Parties ability to extend the Agreement for additional Renewal Terms pursuant to Section 10.1; (ii) the
Parties’ obligations under the Product Development Agreement; (iii) Article 14 and (iv) eBay’s obligation to make Penetration Rate Payments if the Penetration Rate is less than the Baseline Rate. 

(b) Unpaid Amounts. No Party shall be relieved from its obligation to pay any fees, payments or other amounts incurred and payable to
the other Party prior to termination of this Agreement, including, as applicable, the Aggregate Quarterly Fees. 
 10.5 Termination
Assistance Services. During the Tail Period, each Party shall use reasonable best efforts to cooperate in good faith with the other Party to transition off of the Services provided under this Agreement, including by providing each other with all
information and assistance necessary and requested by the other Party to assist in such transition, cooperating to develop a written disengagement plan and taking such other actions as may be reasonably required to allow the Parties to operate their
respective businesses without the mutual arrangements set forth in this Agreement (the “Termination Assistance Services”). The Parties will discuss and agree to the appropriate service levels applicable to the Termination Assistance
Services, which service levels may be different from the Service Levels applicable to the services provided under this Agreement; provided, that failure of the Parties to agree on a service level for Termination Assistance Services shall not
affect the Parties’ respective obligations to provide such Termination Assistance Services. Notwithstanding the foregoing, neither Party has any obligation to provide the other Party or any third Person with any (a) Highly Sensitive
Information pursuant to this Section 10.5 other than data regarding the eBay Merchants and PayPal Users to the extent (i) required for the purpose of facilitating any Services that are continuing to be provided pursuant to this
Agreement (provided, that such third Person shall not use such data for any other purpose), (ii) that disclosure of such data to a Party or a third Person, as the case may be, in accordance with this Agreement does not violate applicable
Law and (iii) disclosure of such data to a Party or a third Person, as the case may be, in accordance with this Agreement does not violate the terms of use or terms of service under which such data was collected, or (b) other information
or materials, to the extent that disclosure of such other information or materials to a Party or such third Person, as the case may be, would violate applicable Law. 

10.6 Survival. Article 1, Section 7.1, Section 8.2 (for six (6) months after the payment due date
of the final Annual Statement issued in accordance with this Agreement), Article 9, Section 10.4, Section 10.5, this Section 10.6, Article 11, Article 12, Article 13, Article 16

  
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and Article 17 shall survive any termination of this Agreement. Any and all liabilities accrued prior to termination shall survive any termination of this Agreement. 

ARTICLE XI 
 REPRESENTATIONS AND
WARRANTIES 
 11.1 Representations and Warranties by the Parties. Each of eBay and PayPal hereby represents and warrants to the other
Party as follows: 
 (a) The execution and performance of this Agreement by such Party does not violate, conflict with, or result in a
material default under any other material Contract to which it is a party, or by which its assets or property is bound. 
 (b) It holds all
the necessary licenses, consents and authorizations required to engage in the sale and performance of the Services. 
 11.2
Representations and Warranties by PayPal. PayPal hereby represents and warrants to eBay as follows: 
 (a) It has the skill and
experience necessary to perform its obligations under this Agreement, including performing the Services, in a professional manner. 
 (b)
The Services will be performed according to specifications set forth in any and all accompanying documents. 
 (c) The Services shall comply
with all applicable Laws, including all Data Protection Laws. 
 11.3 Representations and Warranties by eBay. eBay hereby represents
and warrants to eBay as follows: 
 (a) It has the skill and experience necessary to perform its obligations under this Agreement in a
professional manner. 
 (b) The Services will be made available through the eBay Properties according to specifications set forth in any and
all accompanying documents. 
 (c) The eBay Properties shall comply with all applicable Laws in connection with the Services, including all
Data Protection Laws. 
 11.4 Disclaimer of Warranty. EXCEPT AS EXPRESSLY SET FORTH IN THIS ARTICLE 11, NO PARTY MAKES, AND
EACH PARTY HEREBY EXPRESSLY DISCLAIMS FOR ITSELF AND ON BEHALF OF ITS AFFILIATES, ANY REPRESENTATION OR WARRANTY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 

  
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 ARTICLE XII 

INDEMNIFICATION 
 12.1
PayPal’s Indemnification of eBay. PayPal agrees to defend, indemnify, and hold harmless eBay, its Subsidiaries, and its and their respective directors, officers, employees, representatives and agents (the “eBay Group”)
from and against any and all Losses arising out of or resulting from any Third-Party Claim to the extent arising out of or resulting from (a) the violation by PayPal of any Data Protection Laws in connection with the Services, (b) any
breach (or a claim by a third Person that if true would be a breach) or alleged breach of any of PayPal’s representations or warranties set forth in Article 11 or the covenants of PayPal in this Agreement or (c) subject to
Section 12.4, the infringement or misappropriation of any Intellectual Property Right of any third Person as a result of the eBay Group’s use of any Services, Systems, Platform or other Technology provided by PayPal under this
Agreement. 
 12.2 eBay’s Indemnification of PayPal. eBay agrees to defend, indemnify, and hold harmless PayPal, its
Subsidiaries, and its and their respective directors, officers, employees, representatives and agents (the “PayPal Group”) from and against any and all Losses arising out of or resulting from any Third-Party Claim to the extent
arising out of or resulting from (a) the violation by eBay of any Data Protection Laws in connection with the Services, (b) any breach (or a claim by a third Person that if true would be a breach) or alleged breach of any of eBay’s
representations or warranties set forth in Article 11 or the covenants of eBay in this Agreement or (c) subject to Section 12.4, the infringement or misappropriation of any Intellectual Property Right of any third Person as a
result of the PayPal Group’s use of any Services, Systems, Platform or other Technology provided by eBay under this Agreement. 
 12.3
Indemnification Procedures. 
 (a) Promptly after receipt by the Party seeking indemnification pursuant to this Article 12 (the
“Indemnified Party”) of notice of the commencement or threatened commencement of any Third-Party-Claim in respect of which such Indemnified Party intends to seek indemnification pursuant to Section 12.1 or
Section 12.2, the Indemnified Party shall notify the other Party (the “Indemnifying Party”) of such Third-Party Claim in writing. Any such notice shall describe the Third-Party Claim in reasonable detail, including the
facts and circumstances giving rise to such claim for indemnification, and include copies of all notices and documents (including court papers) received by the Indemnified Party relating to the Third-Party Claim. No failure to so notify the
Indemnifying Party shall relieve it of its obligations under this Agreement, except to the extent that it can demonstrate that it was prejudiced by such failure. 

(b) The Parties shall resolve any Third-Party Claim for which indemnification is sought pursuant to this Article 12 in accordance with
the provisions, procedures and rules set forth in Sections 4.5(b) through (g), 4.6 and 4.7 of the Separation and Distribution Agreement. 

12.4 Infringement Claims. 

(a) Exclusions. Notwithstanding any other provision in this Agreement, PayPal and eBay, as applicable, shall not have any obligation
under Sections 12.1, 12.2 or otherwise to the extent that any Third-Party Claim of infringement (including direct infringement, induce- 

  
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ment to infringe, or contributory infringement) or misappropriation of Intellectual Property Rights is based on or arises in whole or in part out of: (i) the other Party’s (or any
member of its Group’s) breach of this Agreement, where such infringement or misappropriation would not have occurred but for such breach; (ii) modifications of or enhancements to any of the Indemnifying Party’s Services, Systems,
Platform or other Technology by any Person other than the Indemnifying Party (or any member of its Group), where such infringement or misappropriation would not have occurred but for such modifications or enhancements; (iii) the use of any of
any of the Indemnifying Party’s Services, Systems, Platform or other Technology in combination with other software or technologies not provided by the Indemnifying Party, where such infringement or misappropriation would not have occurred but
for such combination; (iv) the other Party’s (or any member of its Group’s) willful infringement of any Intellectual Property Rights of any third Person, or (v) the other Party’s (or any member of its Group’s) use of
any of the Indemnifying Party’s Services, Systems, Platform or other Technology not in accordance with this Agreement. 
 (b)
Mitigation. In addition to any other rights of or remedies available to the Parties, if the Services, Systems, Platform or any other Technology provided by eBay or PayPal (in such capacity, the “Providing Party”) is found or
alleged to infringe or misappropriate any Intellectual Property Right of any third Person, or, in the Providing Party’s reasonable opinion is likely to be so found, then the Providing Party may, at its option and sole expense: (i) modify
such infringing Services, Platform or Technology to make it (or them) non-infringing, provided, that such modification does not adversely affect in any material way the functionality, completeness, or accuracy of any of the Services or any
Service Levels applicable thereto; (ii) procure for the other Party the right to continue using such Services, Systems, Platform or Technology; or, (ii) if neither (i) nor (ii) are possible within a reasonable time, replace such
Services, Systems, Platform or Technology with substantially equivalent services or Technology that are non-infringing. If, after using commercially reasonable efforts, the Providing Party determines that it cannot implement one of the foregoing
steps (i), (ii) or (iii) within a reasonable time, it shall promptly notify the other Party. Upon receiving any such notice, such other Party may, at its option and without limitation to any other rights of or remedies available to such
Party, either cease offering such Services, Systems, Platform or Technology on eBay Covered Properties and adjust the Services offered on eBay Covered Properties and calculation of Penetration Rate appropriately. 

(c) Sole Remedy. This Article 12 states each Party’s sole and exclusive remedy with respect to any direct or indirect
infringement (whether actual or alleged) or misappropriation of any Intellectual Property Rights of any other Person (and any claim or action relating thereto) based on any Services, Systems, Platform or other Technology provided by the other Party
under this Agreement. 
 12.5 Exclusion of Other Indemnification Remedies. The provisions of this Article 12 shall, to the
maximum extent permitted by applicable Law, be the sole and exclusive remedies of the eBay Group and the PayPal Group, as applicable, for any Liability arising out of or resulting from any Third-Party Claim arising out of or resulting from this
Agreement, whether such Third-Party Claim arises from statute, principle of common or civil law, principles of strict liability, tort, contract or otherwise under this Agreement. 

  
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 ARTICLE XIII 

LIMITATION OF LIABILITY 
 13.1
Limitation of Liability. 
 (a) THE CUMULATIVE AGGREGATE LIABILITIES OF EACH PARTY AND ITS SUBSIDIARIES AND THEIR RESPECTIVE
REPRESENTATIVES UNDER THIS AGREEMENT DURING ANY CALENDAR YEAR FOR ANY ACT OR FAILURE TO ACT IN CONNECTION HEREWITH (INCLUDING THE PERFORMANCE OR BREACH OF THIS AGREEMENT), OR FOR ANY OTHER MATTER UNDER THIS AGREEMENT, WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, SHALL NOT EXCEED FIFTY PERCENT (50%) OF THE AGGREGATE REVENUE RECEIVED BY PAYPAL DURING SUCH CALENDAR YEAR GENERATED BY PAYPAL NET TPV ON EBAY COVERED PROPERTIES. 

(b) IN NO EVENT SHALL EITHER PARTY, ITS SUBSIDIARIES OR THEIR RESPECTIVE REPRESENTATIVES BE LIABLE TO THE OTHER PARTY (OR ANY MEMBER OF ITS
GROUP) FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, REMOTE, SPECULATIVE OR SIMILAR DAMAGES IN EXCESS OF COMPENSATORY DAMAGES OF THE OTHER PARTYOR ANY MEMBER OF ITS GROUP (INCLUDING LOST PROFITS OR LOST REVENUES) IN
CONNECTION WITH THIS AGREEMENT (OTHER THAN ANY SUCH LIABILITY WITH RESPECT TO A THIRD-PARTY CLAIM), AND EACH PARTY HEREBY WAIVES ON BEHALF OF ITSELF, ITS SUBSIDIARIES AND ITS REPRESENTATIVES ANY CLAIM FOR SUCH DAMAGES, WHETHER ARISING IN CONTRACT,
TORT OR OTHERWISE. 
 ARTICLE XIV 

MERCHANT OF RECORD; NON-COMPETE 

14.1 Merchant of Record. 

(a) During the Term, except as set forth in Sections 14.1(b), (c) and (d), eBay shall not declare itself as the
Merchant of Record for transactions between users effected through any service or offering available on (i) an eBay Covered Property (excluding transactions that are excluded from the definition of eBay Addressable GMV) or (ii) any third
party payments platform where the value of such transactions is included in the definition of eBay Addressable GMV (with all references in such definition to “eBay” being deemed to refer to such third party payments platform).
Notwithstanding the foregoing, if and to the extent that eBay is the owner of inventory sold on an eBay Covered Property and takes financial responsibility for all full and partial returns and any chargebacks initiated by the customer (a
“First Party Transaction”), eBay may elect to declare itself as the Merchant of Record solely with respect to such First Party Transaction. 

(b) If PayPal provides payment processing services to a Competitive Platform Operator as a Merchant of Record for third party merchant
transactions effected by or on such Competitive Platform Operator’s platform, eBay shall also be permitted to become a Merchant of 

  
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Record for transactions effected by eBay Merchants on eBay Covered Properties, and the Parties shall cooperate in good faith to mutually develop a transition plan and adjustment to the Product
Development Plan to enable eBay to become a Merchant of Record as described in this Section 14.1(b). 
 (c) Upon the
consummation of a Specified Change of Control, eBay may elect to become a Merchant of Record (without triggering the termination of this Agreement or any related arrangements) by delivering a written notice to PayPal at any time beginning at the
effective date of such Specified Change of Control and ending ninety (90) days thereafter, with such Merchant of Record election to become effective on a date, specified by eBay in such written notice, that is no less than fifteen
(15) months nor greater than twenty-one (21) months following the consummation of such Specified Change of Control. 
 (d)
Following the three (3) year anniversary of the Effective Time, eBay shall be permitted to declare itself as a Merchant of Record for transactions effected by third Persons in up to two (2) Covered Jurisdictions as selected by eBay in its
sole discretion (each, a “Test Jurisdiction”); provided, that (i) the GMV transacted as a Merchant of Record on all eBay Covered Properties in each Test Jurisdiction during the fourth (4th) year of the Term shall
not exceed five percent (5%) of the GMV on all eBay Covered Properties in such Test Jurisdiction during such year, and (ii) the GMV transacted as a Merchant of Record on all eBay Covered Properties in each Test Jurisdiction during each of
the fifth (5th) year of the Term and the Tail Period shall not exceed ten percent (10%) of the GMV on all eBay Covered Properties in such Test Jurisdiction during each such year. 

14.2 eBay Non-Compete. During the Term, except as otherwise expressly contemplated in this Agreement or the Transition Services
Agreement, eBay and its controlled Affiliates shall not, directly or indirectly, engage in the business of marketing, distributing, promoting or selling their own proprietary payment solution for use (i) on the eBay Covered Properties or
(ii) on any Properties in the Covered Jurisdictions that are not eBay Properties (the “eBay Restricted Business”). 

14.3 PayPal Non-Compete. During the Term, except as otherwise expressly contemplated in this Agreement or the Transition Services
Agreement, PayPal and its controlled Affiliates shall not, directly or indirectly, engage in the business of marketing, distributing, promoting or selling their own proprietary marketplace offering for the sale of physical goods, other than the
Tradera marketplace (the “PayPal Restricted Business”). 
 14.4 Exceptions to Non-Compete. Notwithstanding anything
to the contrary set forth in Section 14.2 or 14.3: 
 (a) Nothing in this Agreement shall prohibit, preclude or in any
way restrict eBay and its controlled Affiliates, on the one hand, or PayPal and its controlled Affiliate, on the other hand, from: (i) purchasing or acquiring, or being the holder or beneficial owner of, up to the greater of five percent
(5%) or $100 million of the outstanding equity securities of any Person; (ii) acquiring and, after such acquisition, owning an interest in any Person (or its successor) that is engaged in a business activity that would otherwise violate
Section 14.2 or Section 14.3, as applicable, (a “Competing Business”) if the annual revenue generated by such Competing 

  
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Business in the last completed fiscal year of such Person did not exceed the greater of (A) ten percent (10%) of such Person’s consolidated annual revenues for such fiscal
year and (B) the lesser of fifty percent (50%) of such Person’s consolidated annual revenues for such fiscal year and $500 million. 

(b) Nothing in this Agreement shall prohibit, preclude or in any way restrict any director of eBay or PayPal from, whether in such
director’s personal capacity or as a manager, partner, director, officer or other control person of an investment fund, investing in, participating in or directing the investment in, serving on the board of directors or similar governing body
of, receiving information rights in or participating in other customary activities related to investments in, any Person that is engaged in the Competing Business. 

(c) If the restrictions set forth in Section 14.2 are not enforceable for any portion of the Term or with respect to any portion
of the eBay Restricted Business in any jurisdiction under the antitrust/competition laws of such jurisdiction, the Parties shall negotiate in good faith and agree upon a suitable and equitable alternative that, to the fullest extent permitted under
the antitrust/competition laws of such jurisdiction, effects the original intent of Section 14.2. If the restrictions set forth in Section 14.3 are not enforceable for any portion of the Term or with respect to any portion of
the PayPal Restricted Business in any jurisdiction under the antitrust/competition laws of such jurisdiction, the Parties shall negotiate in good faith and agree upon a suitable and equitable alternative that, to the fullest extent permitted under
the antitrust/competition laws of such jurisdiction, effects the original intent of Section 14.3. Any such alternative agreed upon by the Parties pursuant to this Section 14.4 may include the payment of a fee or other lump
sum amount by one Party to the other Party. 
 ARTICLE XV 

GOVERNANCE 
 15.1 Designated
Operational Representatives. eBay and PayPal shall each appoint and designate an individual to act as its initial designated representative (collectively, the “Designated Operational Representative”). Each Designated Operational
Representative shall be directly responsible for coordinating and managing the delivery and use of the Services and the compliance with the other obligations of the designating Party under this Agreement, and shall have authority to act on
eBay’s and PayPal’s behalf, as applicable with respect to the provision and use of such Services and such other obligations. Each Designated Operational Representative shall work with the Personnel of the Party appointing such Designated
Operational Representative to periodically address issues and matters raised by the other Party relating to the provision of Services. The Designated Operational Representatives shall meet at least once per Month to review and discuss the delivery
and use of the Services (including the results of any Account Review) and the Parties compliance with their respective obligations under this Agreement. In connection with such meetings, PayPal shall deliver to eBay, at least once per Month, reports
regarding PayPal’s ongoing performance under the Service Levels and the Service Credits granted or due to eBay. All communications between the Parties pursuant to this Agreement regarding routine matters involving the Services and the other
obligations of the Parties under this Agreement shall be directed to the applicable Designated Operational Representative. Each Party shall notify the other Party of the resignation of its Designated Operational Representative or

  
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appointment of a new Designated Manager at least ten (10) business days prior to such appointment. 

15.2 Quarterly Reviews. 

(a) At least once per Quarter, the Parties shall review in good faith each then-current Service Level to evaluate PayPal’s performance
under such Service Level, including any remedial steps PayPal has taken to address any Service Level failures, during such period. As part of such review, the Parties shall discuss any ongoing improvements to the Services that are necessary to
ensure continued adherence to the applicable Service Levels (including the Service Levels as updated, if applicable). PayPal shall also use reasonable efforts to identify any processes used by PayPal in connection with other customers that would
benefit eBay to improve the performance of Services hereunder against the Service Levels, and shall consult with eBay as to the implementation of any such methods of improving such performance against the Service Levels approved by eBay. 

(b) At least once per Quarter, the Chief Executive Officer of each of eBay and PayPal shall meet to review and discuss the Services, the
performance by each Party of its respective obligations under this Agreement and the other aspects of the relationship between the Parties set forth in this Agreement. 

15.3 Internal Audits; Security Review. 

(a) At least annually, each Party shall conduct, at its sole cost and expense, an internal audit of its compliance with this Agreement (each,
an “Internal Audit” and, together with an External Audit, an “Audit”). The Party conducting the Internal Audit is referred to herein as the “Internal Audit Party.” The Internal Audit shall be
conducted in accordance with the Internal Audit Party’s customary internal audit procedures and policies. The Internal Audit Party shall create a detailed written report of the results and findings of each review, and simultaneously provide
copies of the report to the Audit Committees of the boards of directors of each of eBay and PayPal (the “Audit Committees”); provided, that such report shall not contain any Highly Sensitive Information that, if disclosed to
such Audit Committees, would cause the Internal Audit Party competitive harm, and shall not disclose any information to the extent disclosure of such information to the Audit Committees would violate applicable Law. 

(b) At least annually, each Party shall complete a security review (a “Security Review”), or provide certification of such
Security Review, by an industry recognized third party firm agreed upon by the Parties that specializes in information systems security audits and assessments. The definition of passing criteria from the results of the Security Review shall include
vulnerability findings with no greater than a risk categorization of “LOW.” Any findings from the Security Review categorized as “MEDIUM” or “HIGH” must be resolved to the other Party’s reasonable satisfaction as
promptly as practicable following the date of the review. The Parties shall use reasonable best efforts to coordinate with each other so that each Party’s Security Review occurs at approximately the same time of the Calendar Year as such
Party’s Internal Audit. 

  
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 15.4 Operational Review. During the Month of December of each Calendar Year during the
Term (or such other Month as is mutually agreed by the Parties), the Chief Executive Officer of each of eBay and PayPal shall prepare a written assessment of each Party’s compliance under this Agreement and the Product Development Agreement,
the costs and benefits of this Agreement and the Product Development Agreement to eBay or PayPal, as applicable, the Product Development Plan for the upcoming Calendar Year, the Parties’ performance of the Development Projects included in the
Product Development Plan for the current Calendar Year and any other aspect of the relationship between the Parties governed by this Agreement and the Product Development Agreement as such Chief Executive Officer deems relevant (a “CEO
Assessment”). The CEO Assessments shall be distributed to the Chairman of the board of directors, Chief Executive Officer and Chairman of the Audit Committee of eBay and PayPal as well as any member of the eBay or PayPal board of directors
who served as the Chief Executive Officer or Chief Financial Officer of eBay immediately prior to the Effective Time (the “Operational Review Group”). The Operational Review Group shall meet within thirty (30) days of the
distribution of the CEO Assessments to review the CEO Assessments and other aspects of the relationship between the Parties governed by this Agreement as the Operational Review Group shall deem relevant. The Operational Review Group will also
consider any findings noted in each Audit report produced in an External Audit or an Internal Audit and develop and agree upon an action plan to promptly address and resolve any deficiencies, concerns and/or recommendations in such Audit report,
and, unless mutually agreed by the Parties, the Party responding to a deficiency, concern and/or recommendation in an Audit report, shall, at its own expense, undertake remedial action in accordance with such action plan. During the Month of June of
each Calendar Year during the Term (or such other Month as is mutually agreed by the Parties), the boards of directors of each of eBay and PayPal shall meet with each other and discuss the aspects of the relationship between the Parties governed by
this Agreement, including opportunities for additional or expanded commercial relationships on arm’s length terms. 
 ARTICLE XVI 

DISPUTE RESOLUTION 
 16.1 Good
Faith Negotiation. Subject to Section 16.3, either Party seeking resolution of any dispute, controversy or claim arising out of or relating to this Agreement, including the breach, termination or validity of this Agreement (a
“Dispute”), shall provide written notice thereof to the other Party (the “Initial Notice”), and within thirty (30) days of the delivery of the Initial Notice, the Parties shall attempt in good faith to
negotiate a resolution of the Dispute. The negotiations shall be conducted by executives who hold, at a minimum, the title of senior vice president or general counsel and who have authority to settle the Dispute. All such negotiations shall be
confidential and shall be treated as compromise and settlement negotiations for purposes of applicable rules of evidence. If the Parties are unable for any reason to resolve a Dispute within thirty (30) days after the delivery of such notice or
if a Party reasonably concludes that the other Party is not willing to negotiate as contemplated by the preceding sentences of this Section 16.1, the Dispute shall be resolved in accordance with Section 16.2. 

16.2 Dispute Resolution Process. Any Dispute that cannot be resolved by good faith negotiations between the Parties shall be submitted
to the Escalation Committee and resolved in accordance with Sections 7.2 to 7.6 of the Separation and Distribution Agreement. 

  
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 16.3 Litigation and Unilateral Commencement of Arbitration. Notwithstanding the foregoing
provisions of this Article 16 or Sections 7.2 to 7.4 of the Separation and Distribution Agreement, a Party may seek preliminary provisional or injunctive judicial relief with respect to a Dispute without first complying with the procedures
set forth in Section 16.1, Section 16.2 or Sections 7.2 to 7.4 of the Separation and Distribution Agreement if such action is reasonably necessary to avoid irreparable damage. 

16.4 Conduct During Dispute Resolution Process. Unless otherwise agreed in writing, the Parties shall, and shall cause their respective
Subsidiaries to, continue to honor all commitments under this Agreement to the extent required by this Agreement during the course of dispute resolution pursuant to the provisions of this Article 16, unless such commitments are the specific
subject of the Dispute at issue. Notwithstanding the foregoing, PayPal agrees that its interruption of the Services may cause irreparable harm to eBay for which no adequate remedy exists at Law and agrees, during the pendency of any Dispute not to
deny, withdraw, restrict or delay its provision of the Services to eBay Merchants or PayPal Users except as required by court order, by the resolution of the Dispute or as a result of the termination of this Agreement (subject to the Termination
Assistance Services). 
 ARTICLE XVII 

MISCELLANEOUS 
 17.1 Mutual
Cooperation. Each Party shall, and shall cause its Subsidiaries to, cooperate with the other Party and its Subsidiaries in connection with the performance of the Services hereunder; provided, that such cooperation shall not unreasonably
disrupt the normal operations of such Party or its Subsidiaries; provided, further, that this Section 17.1 shall not require such Party to incur any out-of-pocket costs or expenses unless and except as expressly provided in
this Agreement or otherwise agreed to in writing by the Parties. 
 17.2 Further Assurances. Each Party shall take, or cause to be
taken, any and all reasonable actions, including the execution, acknowledgment, filing and delivery of any and all documents and instruments that any other Party may reasonably request in order to effect the intent and purpose of this Agreement and
the transactions contemplated hereby. 
 17.3 Relationship. The Parties each acknowledge and agree that they are separate entities,
each of which has entered into this Agreement for its own independent business reasons. Nothing contained in this Agreement shall be construed as creating a joint venture, partnership, agency, fiduciary or employment relationship among or between
any of the Parties. 
 17.4 No Third-Party Beneficiaries. Except for the indemnification rights under this Agreement of any member of
the eBay Group or the PayPal Group in their respective capacities as such, (a) the provisions of this Agreement are solely for the benefit of the Parties and are not intended to confer upon any Person except the Parties any rights or remedies
hereunder, and (b) there are no third-party beneficiaries of this Agreement and neither this Agreement nor any Ancillary Agreement shall provide any third person with any remedy, claim, Liability, reimbursement, claim of action or other right
in excess of those existing without reference to this Agreement or any Ancillary Agreement. 

  
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 17.5 Amendment. No provisions of this Agreement shall be deemed waived, amended,
supplemented or modified by a Party, unless such waiver, amendment, supplement or modification is in writing and signed by the authorized representative of the Party against whom it is sought to enforce such waiver, amendment, supplement or
modification. If the Parties have each determined that it is necessary or advisable to amend this Agreement but cannot agree on the terms of such amendment, the Parties shall resolve the dispute pursuant to Sections 16.1 and 16.2. 

17.6 Compliance with Law. Notwithstanding anything to the contrary in this Agreement, none of the covenants or obligations in this
Agreement shall require either Party to violate any applicable Law. 
 17.7 Assignability. This Agreement shall be binding upon and
inure to the benefit of the Parties and their respective successors and permitted assigns; provided, that neither Party nor any such party thereto may assign its rights or delegate its obligations under this Agreement without the express
prior written consent of the other Party hereto or other parties thereto, as applicable. Notwithstanding the foregoing, no such consent shall be required for (i) the assignment of a Party’s rights and obligations under this Agreement in
whole or in part to any of its Subsidiaries; provided, that no such assignment shall release such Party from any liability or obligation under this Agreement; or (ii) the assignment of all of a Party’s rights and obligations under
in whole (i.e., the assignment of a party’s rights and obligations under this Agreement, the Separation and Distribution Agreement and all other Ancillary Agreements all at the same time) in connection with a change of control of a Party
so long as the resulting, surviving or transferee Person assumes all the obligations of the relevant party thereto by operation of Law or pursuant to an agreement in form and substance reasonably satisfactory to the other Party. Nothing in this
Section 17.7 is intended to, or shall be construed to, prohibit eBay or PayPal from being party to or undertaking a change of control. 

17.8 Incorporation by Reference. Sections 10.1 (excluding Sections 10.1(c)), 10.2, 10.5 through 10.14 and 10.16 through 10.19 of the
Separation and Distribution Agreement are incorporated by reference into this Agreement, mutatis mutandis, except that each reference to “this Agreement”, “any Ancillary Agreement” or “each Ancillary Agreement”
in the Separation and Distribution Agreement shall be deemed to refer to this Agreement. 

  
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 IN WITNESS WHEREOF, the Parties hereto have executed this Agreement by persons duly authorized as
of the date and year first above written. 
  

			
	[●]		
		
	By:		  

	Name:		
	Title:		
		
	[●]		
		
	By:		  

	Name:		
	Title:		

 [Signature Page to Operating Agreement]EX-10.2

 Exhibit 10.2 

FORM OF 
 TRANSITION SERVICES
AGREEMENT 
 BY AND BETWEEN 

EBAY INC. 
 AND 

PAYPAL HOLDINGS, INC. 
 DATED AS
OF [•], 201[•] 
  

 TABLE OF CONTENTS 
  

							
	 	    	 	  	Page	 
		
	ARTICLE I DEFINITIONS	  	 	1	  
			
	 Section 1.01.
	    	Definitions	  	 	1	  
		
	 ARTICLE II SERVICES
	  	 	5	  
			
	 Section 2.01.
	    	Services	  	 	5	  
	 Section 2.02.
	    	Additional Services	  	 	6	  
	 Section 2.03.
	    	Performance of Services	  	 	6	  
	 Section 2.04.
	    	Charges for Services	  	 	8	  
	 Section 2.05.
	    	Reimbursement for Out-of-Pocket Costs and Expenses	  	 	9	  
	 Section 2.06.
	    	Changes in the Performance of Services	  	 	9	  
	 Section 2.07.
	    	Transitional Nature of Services	  	 	9	  
	 Section 2.08.
	    	Subcontracting	  	 	9	  
	 Section 2.09.
	    	TSA Managers and Service Managers	  	 	10	  
	 Section 2.10.
	    	Services Not Included	  	 	10	  
		
	 ARTICLE III OTHER ARRANGEMENTS
	  	 	11	  
			
	 Section 3.01.
	    	Access	  	 	11	  
	 Section 3.02.
	    	System Security and Data Protection	  	 	12	  
		
	 ARTICLE IV PAYMENTS; BILLING; TAXES
	  	 	12	  
			
	 Section 4.01.
	    	Procedure	  	 	12	  
	 Section 4.02.
	    	Late Payments	  	 	12	  
	 Section 4.03.
	    	Taxes	  	 	12	  
	 Section 4.04.
	    	Audit Rights	  	 	13	  
		
	 ARTICLE V TERM AND TERMINATION
	  	 	14	  
			
	 Section 5.01.
	    	Term	  	 	14	  
	 Section 5.02.
	    	Early Termination	  	 	15	  
	 Section 5.03.
	    	Interdependencies	  	 	15	  
	 Section 5.04.
	    	Effect of Termination	  	 	15	  
		
	 ARTICLE VI CONFIDENTIALITY; PROTECTIVE ARRANGEMENTS
	  	 	16	  
			
	 Section 6.01.
	    	eBay and PayPal Obligations	  	 	16	  
	 Section 6.02.
	    	No Release; Return or Destruction	  	 	16	  
	 Section 6.03.
	    	Privacy and Data Protection Laws; Residual Information	  	 	17	  
	 Section 6.04.
	    	Protective Arrangements	  	 	17	  

  
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	 ARTICLE VII LIMITED LIABILITY AND INDEMNIFICATION
		 	17	  
			
	 Section 7.01.
		Limitations on Liability		 	17	  
	 Section 7.02.
		Recipient Indemnity		 	18	  
	 Section 7.03.
		Provider Indemnity		 	18	  
	 Section 7.04.
		Indemnification Procedures		 	19	  
	 Section 7.05.
		Liability for Payment Obligations		 	19	  
	 Section 7.06.
		Exclusion of Other Remedies		 	19	  
		
	 ARTICLE VIII DISPUTES
		 	19	  
			
	 Section 8.01.
		Dispute Resolution		 	19	  
	 Section 8.02.
		Disputes Over Charges and Termination Charges		 	19	  
	 Section 8.03.
		Litigation and Unilateral Commencement of Arbitration		 	20	  
	 Section 8.04.
		Conduct During Dispute Resolution Process		 	20	  
		
	 ARTICLE IX MISCELLANEOUS
		 	20	  
			
	 Section 9.01.
		Mutual Cooperation		 	20	  
	 Section 9.02.
		Further Assurances		 	20	  
	 Section 9.03.
		Audit Assistance		 	20	  
	 Section 9.04.
		Title to Intellectual Property		 	21	  
	 Section 9.05.
		License.		 	21	  
	 Section 9.06.
		Independent Contractors		 	21	  
	 Section 9.07.
		Assignability		 	22	  
	 Section 9.08.
		Third-Party Beneficiaries		 	22	  
	 Section 9.09.
		Force Majeure		 	23	  
	 Section 9.10.
		No Set-Off		 	23	  
	 Section 9.11.
		Incorporation by Reference		 	23	  

 Exhibit A         Services 

  
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 TRANSITION SERVICES AGREEMENT 

This TRANSITION SERVICES AGREEMENT, dated as of [•], 201[•], (this “Agreement”), is by and between eBay Inc., a
Delaware corporation (“eBay”), and PayPal Holdings, Inc., a Delaware corporation (“PayPal”). This Agreement is effective as of immediately following the Effective Time (i.e., 12:00:00 a.m. Eastern Time on the
day immediately following the Distribution Date) (the “TSA Effective Time”). 
 R E C I T A L S: 

WHEREAS, the board of directors of eBay (the “eBay Board”) has determined that it is in the best interests of eBay and its
shareholders to create a new publicly traded company that shall operate the PayPal Business; 
 WHEREAS, in furtherance of the
foregoing, the eBay Board has determined that it is appropriate and desirable to separate the PayPal Business from the eBay Business (the “Separation”) and, following the Separation, make a distribution, on a pro rata basis,
to holders of eBay Shares on the Record Date of all the outstanding PayPal Shares owned by eBay (the “Distribution”); 

WHEREAS, to effectuate the Separation and the Distribution, eBay and PayPal have entered into a Separation and Distribution Agreement, dated
as of [•], 201[•], (the “Separation and Distribution Agreement”); and 
 WHEREAS, to facilitate and provide for
an orderly transition in connection with the Separation and the Distribution, the Parties desire to enter into this Agreement to set forth the terms and conditions pursuant to which each of the Parties shall provide Services to the other Party for a
transitional period. 
 NOW, THEREFORE, in consideration of the mutual agreements, provisions and covenants contained in this Agreement, and
for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties, intending to be legally bound, hereby agree as follows: 

A G R E E M E N T: 
 ARTICLE I

 DEFINITIONS 
 Section 1.01.
Definitions. For purposes of this Agreement, the following terms shall have the following meanings: 
 “Action” has
the meaning set forth in the Separation and Distribution Agreement. 
 “Affiliate” has the meaning set forth in the
Separation and Distribution Agreement. 
 “Agreement” has the meaning set forth in the Preamble. 

 “Ancillary Agreements” has the meaning set forth in the Separation and
Distribution Agreement. 
 “Approvals” has the meaning set forth in the Separation and Distribution Agreement. 

“Change of Control” shall mean, with respect to a Party, the occurrence after the Effective Time of any of the following:
(a) the sale, conveyance or disposition, in one or a series of related transactions, of all or substantially all of the assets of such Party to a third party that is not an Affiliate of such Party prior to such transaction or the first of such
related transactions; (b) the consolidation, merger or other business combination of a Party with or into any other Person, immediately following which the stockholders of the Party prior to such transaction fail to own in the aggregate the
Majority Voting Power of the surviving Party in such consolidation, merger or business combination or of its ultimate publicly traded parent Person; or (c) a transaction or series of transactions in which any Person or “group” (as
such term is used in Section 13(d) of the Exchange Act) acquires the Majority Voting Power of such Party (other than a reincorporation or similar corporate transaction in which each of such Party’s stockholders own, immediately thereafter,
interests in the new parent company in substantially the same percentage as such stockholder owned in such Party immediately prior to such transaction). 

“Charge” and “Charges” have the meaning set forth in Section 2.04. 

“Confidential Information” shall mean all Information that is either confidential or proprietary. 

“Dispute” has the meaning set forth in Section 8.01. 

“Distribution” has the meaning set forth in the Recitals. 

“Distribution Date” has the meaning set forth in the Separation and Distribution Agreement. 

“Divested Asset” has the meaning set forth in Section 9.07(c). 

“Divested Asset Acquirer” has the meaning set forth in Section 9.07(c). 

“eBay” has the meaning set forth in the Preamble. 

“eBay Board” has the meaning set forth in the Recitals. 

“eBay Business” has the meaning set forth in the Separation and Distribution Agreement. 

“eBay Shares” has the meaning set forth in the Separation and Distribution Agreement. 

“eBay Specified Person” has the meaning set forth in the Separation and Distribution Agreement. 

“Effective Time” has the meaning set forth in the Separation and Distribution Agreement. 

  
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 “Escalation Committee” has the meaning set forth in the Separation and
Distribution Agreement. 
 “Force Majeure” has the meaning set forth in the Separation and Distribution Agreement. 

“Governmental Authority” has the meaning set forth in the Separation and Distribution Agreement. 

“Independent Auditor” has the meaning set forth in Section 4.04(a). 

“Information” has the meaning set forth in the Separation and Distribution Agreement. 

“Information Technology” has the meaning set forth in the Separation and Distribution Agreement. 

“Intellectual Property Matters Agreement” has the meaning set forth in the Separation and Distribution Agreement. 

“Intellectual Property Rights” has the meaning set forth in the Intellectual Property Matters Agreement. 

“Interest Payment” has the meaning set forth in Section 4.02. 

“Law” has the meaning set forth in the Separation and Distribution Agreement. 

“Liability” and “Liabilities” have the meaning set forth in the Separation and Distribution Agreement. 

“Losses” has the meaning set forth in the Separation and Distribution Agreement. 

“Majority Voting Power” shall mean a majority of the voting power in the election of directors of all outstanding voting
securities of the Person in question. 
 “Parties” and “Party” shall mean the parties to this Agreement.

 “PayPal” has the meaning set forth in the Preamble. 

“PayPal Business” has the meaning set forth in the Separation and Distribution Agreement. 

“PayPal Shares” has the meaning set forth in the Separation and Distribution Agreement. 

“PayPal Specified Person” has the meaning set forth in the Separation and Distribution Agreement. 

“Person” has the meaning set forth in the Separation and Distribution Agreement. 

  
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 “Personnel” means, with respect to any Person, any of such Person’s
directors, officers, employees, agents, independent contractors, permitted subcontractors and consultants. Subcontractors of any Person shall be deemed Personnel of that Person. 

“Provider” shall mean, with respect to any Service, the Party identified on Exhibit A hereto as the
“Provider” of such Service. 
 “Provider Indemnitees” has the meaning set forth in Section 7.02. 

“Provider Systems” shall mean, with respect to each Service, the Information Technology, Information, Software or other
Technology owned or controlled by Provider or any of its Affiliates that is required for Recipient’s use of the Services. 

“Recipient” shall mean, with respect to any Service, the Party receiving such Service hereunder. 

“Recipient Indemnitees” has the meaning set forth in Section 7.03. 

“Recipient Systems” shall mean, with respect to each Service, the Information Technology, Information, Software or other
Technology owned or controlled by Recipient or any of its Affiliates that is required for its use of the Services or the Provider’s provision of the Services. 

“Record Date” has the meaning set forth in the Separation and Distribution Agreement. 

“Representatives” has the meaning set forth in the Separation and Distribution Agreement. 

“Residual Information” has the meaning set forth in the Separation and Distribution Agreement. 

“Separation” has the meaning set forth in the Recitals. 

“Separation and Distribution Agreement” has the meaning set forth in the Recitals. 

“Service Change” has the meaning set forth in Section 2.03(c). 

“Service Interruption” has the meaning set forth in Section 2.03(a). 

“Service Manager” has the meaning set forth in Section 2.09. 

“Service Period” shall mean, with respect to any Service, the period commencing at the TSA Effective Time and ending on the
earlier of (a) the date that a Party terminates the provision of such Service pursuant to Section 5.02 or (b) the date that is set forth opposite such Service on Exhibit A. 

“Services” has the meaning set forth in Section 2.01. 

“Software” has the meaning set forth in the Separation and Distribution Agreement. 

  
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 “Subsidiary” has the meaning set forth in the Separation and Distribution
Agreement. 
 “Tax” has the meaning set forth in the Tax Matters Agreement. 

“Tax Matters Agreement” has the meaning set forth in the Separation and Distribution Agreement. 

“Taxing Authority” has the meaning set forth in the Tax Matters Agreement. 

“Technical Information” shall have the meaning set forth in the Intellectual Property Matters Agreement. 

“Technology” has the meaning set forth in the Separation and Distribution Agreement. 

“Term” has the meaning set forth in Section 5.01. 

“Termination Charges” shall mean, with respect to the termination of any Service pursuant to Section 5.02(a)(i),
the sum of (a) any and all costs, fees and expenses (other than any severance or retention costs paid to Personnel, except as permitted by clause (b) below) payable by the Provider of such Service to a Third Party that directly result from
the early termination of such Service; provided, that the Provider shall use commercially reasonable efforts to minimize any costs, fees or expenses payable to any Third Party in connection with such early termination of such Service and
credit any such reductions against the Termination Charges payable by the Recipient; and (b) any and all unreimbursed upfront or start-up fees and expenses incurred by Provider (supported by adequate documentation) to provide or to enable the
provision of the Services (it being agreed that the costs set forth in this clause (b) shall only be the amount, if any, in excess of the upfront or start-up fees and expenses that such Provider would not have recovered from the Recipient if
the Service had been provided for the full period during which such Service would have been provided hereunder but for such early termination). 

“Third Party” shall mean any Person other than the Parties or any of their Affiliates. 

“Third-Party Claim” shall mean any Action commenced by any Third Party against any Party or any of its Affiliates. 

“Transaction Taxes” has the meaning set forth in Section 4.03(a). 

“TSA Effective Time” has the meaning set forth in the Preamble. 

“TSA Manager” has the meaning set forth in Section 2.09. 

ARTICLE II 
 SERVICES 

Section 2.01. Services. Commencing as of the TSA Effective Time, the Provider agrees to provide, or to cause one or more of its
Subsidiaries to provide, to the Recipient, or any Subsidiary of the Recipient, the applicable services (the “Services”) set forth on Exhibit A 

  
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hereto, and the Provider shall also perform those sub-tasks that are integral to and a necessary part of the proper discharge of the Services in accordance with standard industry practice. 

Section 2.02. Additional Services. If during the period commencing on the TSA Effective Time and ending on the date that is one hundred
and eighty (180) days following the Distribution Date, either Party identifies (i) (A) a service that was provided or performed by eBay or its Affiliates to or for PayPal or its Affiliates during the twelve (12)-month period
immediately prior to the Distribution Date that PayPal or its Affiliates reasonably needs in order for the PayPal Business to continue to operate in substantially the same manner in which the PayPal Business operated prior to the Distribution Date,
but is not listed on Exhibit A (other than because the Parties have otherwise agreed in writing that such service shall not be provided), or (B) a service that was provided or performed by PayPal or its Affiliates to or for eBay or its
Affiliates during the twelve (12)-month period immediately prior to the Distribution Date that eBay or its Affiliates reasonably needs in order for the eBay Business to continue to operate in substantially the same manner in which the eBay Business
operated prior to the Distribution Date, but is not listed on Exhibit A (other than because the Parties have agreed in writing that such service shall not be provided), and (ii) submits a written request describing such service to the
applicable Manager(s), then such other Party shall consider in good faith the request to provide such additional services (such requested additional services, the “Additional Services”). If the Parties agree on such
Additional Services, then the terms of such Additional Service and the associated service fees shall be documented in writing by the Parties as an amendment to Exhibit A, and such Additional Service shall be a Service provided under this
Agreement, subject to the terms of this Agreement. The Recipient’s costs for any such Additional Service shall be Charges to be calculated in accordance with Section 2.04. 

Section 2.03. Performance of Services. 

(a) Except as set forth on Exhibit A, the Provider (i) shall perform, or shall cause one or more of its
Subsidiaries to perform, all Services to be provided by the Provider in a commercially reasonable manner consistent with the nature, quality, standard of care and service levels at which the same or similar services were performed by or on behalf of
Provider during the twelve (12)-month period immediately prior to the Distribution Date; and (ii) upon receipt of written notice from the Recipient identifying any outage, interruption, disruption, downturn or other failure of any Service (a
“Service Interruption”), shall use commercially reasonable efforts to respond, or to cause one or more of its Subsidiaries to respond, to such Service Interruption in a manner that is substantially similar to the manner in which
such Provider or its Affiliates responded to any Service Interruption of the same or similar services during the twelve (12)-month period prior to the Distribution Date. Except as set forth on Exhibit A, with respect to Services for which the
same or similar services were not provided prior to the Distribution Date, the Provider: (A) shall perform, or shall cause one or more of its Subsidiaries to perform, such Services in a commercially reasonable manner consistent with the nature,
quality, standard of care and service levels at which the same or similar services are performed by or on behalf of Provider to Provider, its Affiliates or its other business units; and (B) upon receipt of written notice from the Recipient
identifying any Service Interruption with respect to such Services, shall use commercially reasonable efforts to respond, or to cause one or more of its Subsidiaries to respond, to such Service Interruption in a manner that is substantially similar

  
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to the manner in which such Provider or its Affiliates responds with respect to internally provided services. 

(b) Nothing in this Agreement shall require the Provider to perform or cause to be performed any Service to the extent that
the manner of such performance would constitute a violation of any applicable Law or any existing contract or agreement with a Third Party. If the Provider is or becomes aware of any potential violation on the part of the Provider, the Provider
shall use commercially reasonable efforts to promptly advise the Recipient of such potential violation, and the Provider and the Recipient will mutually seek a reasonable alternative that addresses such potential violation. The Parties agree to
cooperate in good faith and use commercially reasonable efforts to obtain any necessary Third Party Approvals required under any existing contract or agreement with a Third Party to allow the Provider to perform, or cause to be performed, all
Services to be provided by the Provider hereunder in accordance with the standards set forth in this Section 2.03; provided, that neither Party shall be required to accept any terms or conditions, commit to pay any amount, incur
any obligation in favor of or offer or grant any accommodation (financial or otherwise, regardless of any provision to the contrary in the existing contract or agreement) to any Third Party to obtain any such Approval. Unless otherwise agreed in
writing by the Parties, all reasonable and documented out-of-pocket costs and expenses (if any) incurred by any Party or any of its Subsidiaries in connection with obtaining any such Third Party Approval (including, if agreed by the Parties, the
amount paid, obligation incurred or accommodation granted to Third Parties to obtain such Approval) that is required to allow the Provider to perform or cause to be performed such Services shall be incurred by the Recipient. If, with respect to a
Service, the Parties, despite the use of such commercially reasonable efforts, are unable to obtain a required Third Party Approval, or the performance of such Service by the Provider would constitute a violation of any applicable Law, the Parties
shall use commercially reasonable efforts to develop a reasonable alternative arrangement that enables Provider to perform or cause to be performed such Service or an analogous service without obtaining such required Third Party Approval or
violating any applicable Law. 
 (c) Except as set forth on Exhibit A, if Provider is required to (i) increase
staffing; (ii) acquire, lease or license additional facilities, equipment or software; (iii) engage in significant capital expenditures; or (iv) apply for or obtain one or more Approval from Third Parties (other than renewals of any
preexisting permits, licenses or authorizations) (clauses (i) to (iv), collectively, the “Service Changes”) in order to accommodate an increase in the use of any Service beyond the level of use of such Service by the Recipient
during the twelve (12) month period immediately prior to the Distribution Date, including (A) as a result of a change in the manner in which the Recipient’s business is being conducted by such Recipient after the Distribution Date,
but (B) excluding ordinary course expansion of the volume or the geographic scope of such business (such as ordinary-course increases in headcount, customers, supplier relationships and transaction volumes), then the Provider shall inform the
Recipient in writing of the Service Change and propose a plan for implementing the Service Change before incurring any costs or expenses resulting from such Service Change. The Parties shall negotiate in good faith and mutually agree to adjust or
change the Services, including the Charges, if necessary, before Provider is required to undertake any Service Change. If the Parties determine that the Provider shall undertake the Service Change, then such Service Change, together with any other
adjustments or changes to the Services, including to the Charges, shall be documented in 

  
 -7- 

 
a written agreement signed by the Parties, and the Parties shall jointly amend Exhibit A to reflect such written agreement. Each amended section of Exhibit A, as agreed to in
writing by the Parties, shall be deemed part of this Agreement as of the date of such written agreement and the Service Changes set forth in such amended section of Exhibit A shall be deemed a part of the “Services” provided under
this Agreement, in each case subject to the terms and conditions of this Agreement. 
 (d) (i) Except as set forth on
Exhibit A, neither the Provider nor any of its Subsidiaries shall be required to perform or to cause to be performed any of the Services for the benefit of any Third Party or any other Person other than the Recipient and its Subsidiaries, and
(ii) EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION 2.03 OR SECTION 7.03, EACH PARTY ACKNOWLEDGES AND AGREES THAT ALL SERVICES ARE PROVIDED ON AN “AS-IS” BASIS, AND THAT THE PROVIDER MAKES NO OTHER REPRESENTATIONS OR
GRANTS ANY WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, BY STATUTE OR OTHERWISE, WITH RESPECT TO THE SERVICES. EACH PARTY SPECIFICALLY DISCLAIMS ANY OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, OR EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY OF QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR USE OR PURPOSE OR THE NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES. 

(e) Each Party shall be responsible for its own compliance with any and all Laws applicable to its performance under this
Agreement. No Party shall knowingly take any action in violation of any such applicable Law that results in Liability being imposed on the other Party. If a change in or addition to Law applicable to the Provider or the Recipient causes the Provider
to change the Services provided or incur additional expenses in providing such Services, the Provider shall use commercially reasonable efforts to promptly advise the Recipient of such additional expenses, and the Provider and the Recipient will
mutually seek an alternative that minimizes such additional expenses. The Recipient shall be responsible for any and all such additional expenses. 

Section 2.04. Charges for Services. Except as set forth on Exhibit A, the Recipient shall pay the Provider of the Services a fee
(either one-time or recurring) for such Services (or category of Services, as applicable) (each fee constituting a “Charge” and, collectively, “Charges”). The Charges for each Service shall equal (x) the cost
of providing such Services, which shall be consistent with the Provider’s direct costs, determined in a manner consistent with allocation methodology used by the Parties during the twelve (12) month period immediately prior to the
Distribution Date, plus (y) seven percent (7%), unless otherwise agreed to by the Parties. During the Term, the amount of a Charge for any Service may be modified to the extent of (a) any adjustments mutually agreed to by the
Parties, (b) any Service Change requested by the Recipient and agreed upon by the Provider pursuant to Section 2.03(c), and (c) any adjustment in the rates or charges imposed by any Third-Party provider that is providing
Services (proportional to the respective use of such Services by each Party); provided, that the rates or charges imposed by such Third-Party provider shall be passed through to the Recipient without adding any margin or mark-up. Together
with any invoice for Charges, the Provider shall provide the Recipient with reasonable documentation to support the calculation of such Charges, 

  
 -8- 

 
including any additional documentation reasonably requested by the Recipient to the extent that such documentation is in the Provider’s or its Subsidiaries’ possession or control. 

Section 2.05. Reimbursement for Out-of-Pocket Costs and Expenses. The Recipient shall reimburse the Provider for reasonable and
documented out-of-pocket costs and expenses incurred by the Provider or any of its Subsidiaries in connection with providing the Services (including incremental license fees incurred by the Provider in connection with the performance of the Services
and reasonable travel-related expenses) to the extent that such costs and expenses are not reflected in the Charges for such Services; provided, that any such cost or expense in excess of one thousand ($1,000.00), in the aggregate, that is
not consistent with the historical practice between the Parties during the twelve (12) month period immediately prior to the Distribution Date for any Service shall require advance written approval of the Recipient. Any authorized
travel-related expenses incurred in performing the Services shall be incurred and charged to the Recipient in accordance with the Recipient’s then-applicable business travel policies as provided to the Provider from time to time. 

Section 2.06. Changes in the Performance of Services. Except as set forth on Exhibit A, subject to the performance standards for
Services set forth in Sections 2.03(a), 2.03(b) and 2.03(c) and subject to Section 2.08, the Provider may make changes from time to time in the manner of performing the Services if the Provider furnishes to the
Recipient reasonable prior written notice (in content and timing) of such changes. No such change shall materially reduce the quality or service level of, or increase the Charges for, the applicable Service. Subject to Section 2.03(e),
if any such change by the Provider reasonably requires the Recipient to incur a material increase in costs and expenses, in the aggregate, to continue to receive and utilize the applicable Services in the same manner as the Recipient was receiving
and utilizing such Service prior to such change, the Provider shall be required to reimburse the Recipient for all such reasonable increase in costs and expenses. Upon request, the Recipient shall provide the Provider with reasonable documentation,
including any additional documentation reasonably requested by the Provider to the extent such documentation is in the Recipient’s or its Subsidiaries’ possession or control, to support the calculation of such increase in costs and
expenses. 
 Section 2.07. Transitional Nature of Services. The Parties acknowledge the transitional nature of the Services. The
Recipient shall use commercially reasonable efforts to transition each Service from the Provider to the Recipient (or its designee) as soon as commercially practicable after the Distribution Date, but in any event before the end of the Service
Period for such Service (as described in Section 5.01). The Parties agree to use reasonable efforts to assist and cooperate in good faith with each other in to effectuating such transition of the Services from the Provider to the
Recipient (or its designee) in a timely and orderly manner. 
 Section 2.08. Subcontracting. The Provider may hire or engage one or
more Third Parties to perform any or all of its obligations under this Agreement without the consent of the Recipient; provided, that, subject to Section 2.03(e), (a) the hiring or engagement of such Third Party does not
decrease the quality or level of services provided to the Recipient to below that provided by the Provider, (b) the use of such Third Party will not increase the Charges payable by the Recipient in connection with such Services, (c) the
use of such Third Party will not change the manner in which the Services are delivered in a way that increases the Recipient’s costs of receiving the Services; provided, further, that if such Third Party has been engaged by 

  
 -9- 

 
Provider to perform the same or similar services prior to the Distribution Date, then clauses (a), (b) and (c) shall be deemed satisfied. The Provider shall in all cases remain
primarily responsible for all of its obligations under this Agreement with respect to the scope of the Services, the performance standard for Services set forth in Section 2.03 or Exhibit A and the content of the Services provided
to the Recipient, except that if a Third Party provides all or part of any Service pursuant to a written agreement with the Recipient, the Recipient agrees to be bound by, and to cause its Affiliates to comply with, those obligations that such
agreement places on the Recipient, and the Provider shall not be responsible for its obligations under this Agreement that are specified in such agreement to be obligations of the Third Party provider. Subject to the confidentiality provisions set
forth in Article VI, each Party shall, and shall cause their respective Affiliates to, provide, upon ten (10) business days’ prior written notice, any Information within such Party’s or its Affiliates’ possession that the
requesting Party reasonably requests in connection with any Services being provided to such requesting Party by a Third Party, including any applicable invoices, agreements documenting the arrangements between such Third Party and the Provider and
other supporting documentation. 
 Section 2.09. TSA Managers and Service Managers. eBay and PayPal shall each appoint and designate
an individual to act as its initial manager with overall responsibility for all Services (the “TSA Managers”). eBay and PayPal shall provide each other with written notice of the identity and title of its TSA Manager upon execution
of this Agreement. eBay and PayPal shall also each appoint and designate an individual holding the title set forth in the applicable sections of Exhibit A to act as the service manager for a particular Service (each, a “Service
Manager”). Unless otherwise specified in Exhibit A, with respect to each Service, the Service Manager shall have primary responsibility for coordinating and managing the delivery and use of that Service and shall have authority to
act on eBay’s or PayPal’s behalf, as applicable, with respect to the provision and use of such Service. In overseeing its Service Managers, the TSA Managers shall have all of the authority of each of their respective Service Managers
across all Services, will be responsible for resolving any disputes that cannot be resolved between each Party’s Service Managers and will be responsible for ensuring that each of their respective Service Managers fulfills its responsibilities
in connection with the Services and this Section 2.09. The TSA Managers and applicable Service Managers shall work with the Personnel and Third Party providers to periodically address issues and matters raised by the other Party relating to the
provision of Services. All communications between the Parties pursuant to this Agreement regarding routine matters involving a Service shall be directed to the applicable Service Manager with a copy to the TSA Managers, and all other communications
between the Parties pursuant to Article II of this Agreement (other than the negotiation and execution of any written agreement that amends Exhibit A) shall be directed to the applicable TSA Manager. Each Party shall notify the other Party of
any change in the status of any of its TSA Manager or any of its Service Managers that would affect such TSA Manager’s or Service Manager’s ability to carry out the responsibilities set forth in this Section 2.09 at least ten
(10) business days prior to such change. 
 Section 2.10. Services Not Included. It is not the intent of the Provider to render
to the Recipient, nor of the Recipient to receive from the Provider, professional advice or opinions, whether with regard to Tax, legal, treasury, finance, employment or other business, technical and financial matters; and the Recipient shall not
rely on, or construe, any Service rendered by or on behalf of the Provider as such professional advice or opinions or technical advice. 

  
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 ARTICLE III 

OTHER ARRANGEMENTS 
 Section 3.01.
Access. 
 (a) PayPal shall, and shall cause its Subsidiaries to, allow eBay and its Subsidiaries and their
respective Representatives reasonable access to the facilities of PayPal and its Subsidiaries that is necessary for eBay and its Subsidiaries to fulfill their obligations under this Agreement. In addition to the foregoing right of access, PayPal
shall, and shall cause its Subsidiaries to, afford eBay, its Subsidiaries and their respective Representatives, upon reasonable advance written notice, reasonable access during normal business hours to the facilities, Information, systems,
infrastructure and Personnel of PayPal and its Subsidiaries as reasonably necessary for eBay to verify the adequacy of internal controls over information technology, reporting of financial data and related processes employed in connection with the
Services being provided by PayPal or its Subsidiaries, including in connection with verifying compliance with Section 404 of the Sarbanes-Oxley Act of 2002; provided, that (i) such access shall not unreasonably interfere with any of
the business or operations of PayPal or any of its Subsidiaries, (ii) if PayPal determines that providing such access could violate any applicable Law or agreement or waive any attorney-client privilege, then the Parties shall use commercially
reasonable efforts to permit such access in a manner that avoids each of such harm and consequence, and (iii) if PayPal determines that providing such access requires a Third Party Approval, such access shall be subject to the receipt of such
Third Party Approval. eBay agrees that all of its and its Subsidiaries’ employees shall, and that it shall use commercially reasonable efforts to cause its Representatives’ employees to, when on the property of PayPal or its Subsidiaries,
or when given access to any facilities, Information, systems, infrastructure or Personnel of PayPal or its Subsidiaries, conform to the reasonable policies and procedures of PayPal and its Subsidiaries, as applicable, concerning health, safety,
conduct and security that are made known or provided to eBay from time to time. 
 (b) eBay shall, and shall cause its
Subsidiaries to, allow PayPal and its Subsidiaries and their respective Representatives reasonable access to the facilities of eBay and its Subsidiaries that is necessary for PayPal and its Subsidiaries to fulfill their obligations under this
Agreement. In addition to the foregoing right of access, eBay shall, and shall cause its Subsidiaries to, afford PayPal, its Subsidiaries and their respective Representatives, upon reasonable advance written notice, reasonable access during normal
business hours to the facilities, Information, systems, infrastructure and Personnel of eBay and its Subsidiaries as reasonably necessary for PayPal to verify the adequacy of internal controls over information technology, reporting of financial data
and related processes employed in connection with the Services being provided by eBay or its Subsidiaries, including in connection with verifying compliance with Section 404 of the Sarbanes-Oxley Act of 2002; provided, that (i) such
access shall not unreasonably interfere with any of the business or operations of eBay or any of its Subsidiaries, (ii) if eBay determines that providing such access could violate any applicable Law or agreement or waive any attorney-client
privilege, then the Parties shall use commercially reasonable efforts to permit such access in a manner that avoids each of such harm and consequence, and (iii) if eBay determines that providing such access requires a Third Party Approval, such
access shall be subject to the receipt of such Third Party Approval. PayPal agrees that all of its and its Subsidiaries’ employees shall, and that it shall use commercially reasonable efforts to cause its

  
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Representatives’ employees to, when on the property of eBay or its Subsidiaries, or when given access to any facilities, Information, systems, infrastructure or Personnel of eBay or its
Subsidiaries, conform to the reasonable policies and procedures of eBay and its Subsidiaries, as applicable, concerning health, safety, conduct and security that are made known or provided to PayPal from time to time. 

Section 3.02. System Security and Data Protection. Each Party agrees that its and its Subsidiaries employees having access to the
Information Technology, Software or other Technology of the other Party and its Subsidiaries in connection with the performance, receipt or delivery of a Service, shall, and that it shall use commercially reasonable efforts to cause its
Representatives’ employees having such access to, comply with all security guidelines (including physical security, network access, internet security, confidentiality and personal data security guidelines) of such other Party and its
Subsidiaries that are made known or provided to such Party from time to time. Each Party shall ensure that any access described by this Section 3.02 shall be used by its and its Subsidiaries’ Personnel, and shall use commercially
reasonable efforts to ensure that any such access shall be used by its Representatives’ Personnel, only for the purposes contemplated by, and subject to the terms of, this Agreement. Subject to Article VI of the Separation and Distribution
Agreement and any applicable provisions of the other Ancillary Agreements and the Commercial Agreements, the Provider shall only process personal data which it may receive from the Recipient while carrying out its duties under this Agreement:
(a) in such a manner as is necessary to carry out those duties; (b) in accordance with (i) applicable instructions in Exhibit A and (ii) any instructions otherwise communicated by the Recipient; and (c) using appropriate
technical and organizational measures to prevent the unauthorized or unlawful processing of such personal data or the accidental loss or destruction of, or damage to, such personal data. 

ARTICLE IV 
 PAYMENTS; BILLING;
TAXES 
 Section 4.01. Procedure. Charges for the Services shall be charged to and payable by the Recipient. Amounts payable pursuant
to this Agreement shall be paid by wire transfer (or such other method of payment as may be agreed between the Parties from time to time) to the Provider (as directed by the Provider), on a monthly basis in the case of recurring fees, which amounts
shall be due within sixty (60) days of the Recipient’s receipt of each such invoice, including reasonable documentation pursuant to Section 2.04. Except as set forth on Exhibit A, all amounts due and payable hereunder
shall be invoiced and paid in U.S. dollars. 
 Section 4.02. Late Payments. Charges not paid when due pursuant to this Agreement (and
any amounts billed or otherwise invoiced or demanded and properly payable that are not paid within sixty (60) days of the receipt of such bill, invoice or other demand) shall accrue interest at a rate per annum equal to the Prime Rate plus two
percent (2%) or the maximum rate under applicable Law, whichever is lower (the “Interest Payment”). 
 Section 4.03.
Taxes. 
 (a) All Charges for Services shall be exclusive of any value added, goods and services, sales, use,
consumption, excise, service, transfer, stamp, documentary, filing, 

  
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recordation taxes or similar taxes (“Transaction Taxes”). Without limiting any provision of this Agreement, the Recipient shall be responsible for all Transaction Taxes imposed
or assessed with respect to the provision of Services by the Provider. The Provider shall issue proper invoices usable by the Recipient to recover (by way of credit or refund) Transaction Taxes in jurisdictions where they are recoverable. The
Provider and the Recipient shall cooperate to minimize any Transaction Taxes and in obtaining any refund, return or rebate, or applying an exemption or zero-rating for Services giving rise to any Transaction Taxes, including by filing any exemption
or other similar forms or providing valid tax identification number or other relevant registration numbers, certificates or other documents. The Recipient and the Provider shall cooperate regarding any requests for information, audit, or similar
request by any Taxing Authority concerning Transaction Taxes payable with respect to Services provided pursuant to this Agreement. 

(b) The Recipient shall be entitled to deduct and withhold Tax required by applicable Law to be withheld on payments made to
the Provider pursuant to this Agreement. To the extent any amounts are so withheld, the Recipient shall timely remit such deducted and withheld amount to the relevant Taxing Authority and promptly provide the Provider with evidence of such payment.
Provider agrees to complete and provide to Recipient or if required, to the relevant Taxing Authority, at least ten (10) days prior to the payment due date, such forms, certifications or other documents as may be reasonably requested by
Recipient, in order to reduce or exempt the withholding of any Tax with respect to payments made to Provider when and where applicable by Law. The Recipient and the Provider shall cooperate regarding any requests for information, audit, or similar
request by any Taxing Authority concerning the withholding of any Tax payable with respect to Services provided pursuant to this Agreement. 

(c) Any penalties or interest imposed on any Transaction Taxes described in Section 4.03(a) or Tax described
Section 4.03(b) shall be the responsibility of the Recipient unless the penalties or interest are the result of an action or failure to act by the Provider. 

Section 4.04. Audit Rights. 

(a) During the Term and for eighteen (18) months thereafter, the Recipient shall be permitted to request, at the
Recipient’s sole cost and expense, periodic (but no more frequently than annually) audits of the books and records of the Provider reasonably relating to the Services that the Provider is obligated to provide under this Agreement. Any review
conducted pursuant to this Section 4.04 shall be conducted by an independent, external, internationally-recognized firm to be mutually agreed upon by the Recipient and the Provider with appropriate qualifications and experience in
conducting reviews of this nature (the “Independent Auditor”). Before beginning its review, the Independent Auditor shall execute a confidentiality agreement with the Provider, the terms of which shall not frustrate or impede the
purpose of the audit or the disclosure of the results thereof to the Recipient; provided, that if the Independent Auditor has executed a confidentiality agreement in accordance with this 

Section 4.04(a) during the Term and such confidentiality agreement remains in full force and effect, the Independent Auditor shall
not be required to reexecute a second confidentiality agreement. The Independent Auditor shall create a detailed written report of the results and findings of its audit, and simultaneously provide copies of the audit to both Parties. 

  
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 (b) The Provider may dispute the results of an audit conducted pursuant to
Section 4.04(a), in which case the Parties shall attempt in good faith to negotiate a resolution of any dispute within thirty (30) days of the Recipient’s demand for compensation or reimbursement arising out of the result of
such audit. If the Parties are unable to resolve any such dispute after such thirty (30)-day period, the Parties shall resolve the dispute pursuant to Section 8.01 and Section 8.02. 

(c) The Provider shall reasonably cooperate with the Independent Auditor in connection with any audit under
Section 4.04(a), including by providing the Independent Auditor with access to financial and accounting books and statements, management and operating data, records, working papers of the Provider’s auditors (to the extent permitted
by such auditors, provided, that the Provider shall not withhold any consents necessary to permit the Independent Auditor from providing access to such working papers), accounts, financial statements, systems, facilities, operations, and management
Personnel and other Personnel, but only as reasonably necessary for the purposes set forth in Section 4.04(a), and ensure that its Personnel cooperate with any such audit and all other reasonable requests by the Independent Auditor for
additional information or documentation required to complete such audit. The Provider shall not be required pursuant to this Section 4.04 to disclose to the Independent Auditor any Information to the extent disclosure of such Information
to the Independent Auditor would violate applicable Law. 
 (d) If any audit reveals that the Recipient overpaid any amount
due (except for any portion thereof disputed in good faith), the Provider shall within ten (10) business days after such determination reimburse the Recipient an amount of cash equal to such overpayment, plus the Interest Payment, accruing from
the date of payment by the Recipient to the time of reimbursement by the Provider. If any audit reveals that the Recipient has underpaid any amount due under this Agreement (except for any portion thereof disputed in good faith), the Recipient shall
within ten (10) business days after such determination reimburse the Provider an amount of cash equal to such underpayment, plus the Interest Payment, accruing from the date such payment originally should have been made by the Recipient to the
time of payment by the Recipient, subject to Section 4.04(c). If any such overpayment or underpayment equals or exceeds two hundred and fifty thousand Dollars ($250,000) and also amounts to ten percent (10%) or more of the total
amount payable by the Recipient for any period covered by the review, the Provider shall reimburse the Recipient for the cost of such review. 

ARTICLE V 
 TERM AND TERMINATION

 Section 5.01. Term. This Agreement shall commence at the TSA Effective Time and shall be in effect until terminated in accordance
with this Article V (the “Term”). This Agreement shall terminate upon the earlier to occur of (a) the last date on which either Party is obligated to provide any Service to the other Party in accordance with the terms of
this Agreement; (b) the mutual written agreement of the Parties to terminate this Agreement in its entirety; or (c) the date that is the twenty-fourth (24th) month anniversary of the Distribution Date. Unless otherwise terminated
pursuant to Section 5.02, this Agreement shall terminate with respect to each Service as of the close of business on the last day of the Service Period for such Service. 

  
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 Section 5.02. Early Termination. 

(a) Without prejudice to the Recipient’s rights with respect to Force Majeure, the Recipient may from time to time
terminate this Agreement with respect to the entirety of any individual Service but not a portion thereof: 
 (i) Except as set forth on
Exhibit A, for any reason or no reason, upon the giving of at least thirty (30) days’ prior written notice to the Provider of such Service; provided, that if Exhibit A sets forth a different notice period, then the
Recipient shall comply with such different notice period; provided, further, that any such termination shall be subject to the obligation to pay any applicable Termination Charges pursuant to Section 5.04; or 

(ii) if the Provider of such Service has failed to perform any of its material obligations under this Agreement with respect to such Service,
and such failure shall continue to be uncured for a period of at least thirty (30) days after receipt by the Provider of written notice of such failure from the Recipient; provided, that the Recipient shall not be entitled to terminate
this Agreement with respect to the applicable Service if, as of the end of such period, there remains a good-faith Dispute between the Parties as to whether the Provider has cured the applicable breach. 

(b) The Provider may terminate this Agreement with respect to any individual Service, but not a portion thereof, at any time
upon prior written notice to the Recipient if the Recipient has failed to perform any of its material obligations under this Agreement relating to such Service, including making payment of Charges for such Service when due, and such failure shall
continue to be uncured for a period of at least thirty (30) days after receipt by the Recipient of a written notice of such failure from the Provider; provided, that the Provider shall not be entitled to terminate this Agreement with
respect to the applicable Service if, as of the end of such period, there remains a good-faith Dispute between the Parties as to whether the Recipient has cured the applicable breach. 

(c) Exhibit A hereto shall be updated to reflect any terminated Service. 

Section 5.03. Interdependencies. The Parties acknowledge and agree that (a) there may be interdependencies among the Services
being provided under this Agreement; (b) upon the request of either Party, the Parties shall cooperate and act in good faith to determine whether (i) any such interdependencies exist with respect to the particular Service that a Party is
seeking to terminate pursuant to Section 5.02 and (ii) in the case of such termination, the Provider’s ability to provide a particular Service in accordance with this Agreement would be materially and adversely affected by such
termination of another Service; and (c) if the Parties have determined that such interdependencies exist (and, in the case of such termination that the Provider’s ability to provide a particular Service in accordance with this Agreement
would be materially and adversely affected by such termination), the Parties shall negotiate in good faith to amend Exhibit A hereto with respect to such termination of such impacted Service, which amendment shall be consistent with the terms
of comparable Services. 
 Section 5.04. Effect of Termination. Upon the termination of any Service pursuant to this Agreement, the
Provider of the terminated Service shall have no further obligation to 

  
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provide the terminated Service, and the Recipient of such Service shall have no obligation to pay any future Charges relating to such Service; provided, that the Recipient shall remain
obligated to the Provider for (a) the Charges owed and payable in respect of Services provided prior to the effective date of termination for such Service, and (b) any applicable Termination Charges (which, in the case of each of clauses
(a) and (b), shall be payable only if the Recipient terminates any Service pursuant to Section 5.02(a)(i)). In connection with the termination of any Service, the provisions of this Agreement not relating solely to such terminated
Service shall survive any such termination, and in connection with a termination of this Agreement, Article I, Section 4.04, this Article V, Article VII and Article IX, all confidentiality obligations under
this Agreement and Liability for all due and unpaid Charges and Termination Charges shall continue to survive indefinitely. 
 ARTICLE VI

 CONFIDENTIALITY; PROTECTIVE ARRANGEMENTS 

Section 6.01. eBay and PayPal Obligations. Subject to Section 6.04, until the five (5) year anniversary of the date of
the termination of this Agreement (other than in the case of any item of Technical Information, for which the obligations in this Section 6.01 will continue until such time as any of the exceptions set forth in clauses (a) through
(c) of this Section 6.01 have been satisfied with respect to such item of Technical Information), each of eBay and PayPal, on behalf of itself and each of its Subsidiaries, agrees to hold, and to cause its Representatives to hold,
in strict confidence, using at least the same standard of care to prevent the public disclosure and dissemination thereof that applies to eBay’s Confidential Information pursuant to policies in effect as of the TSA Effective Time, all
Confidential Information concerning the other Party or its Subsidiaries or their respective businesses that is either (a) in its possession (including Confidential Information in its possession prior to the date hereof) or (b) furnished by
any such other Party or such other Party’s Subsidiaries or their respective Representatives at any time pursuant to this Agreement, and shall not use any Confidential Information of the other Party other than for such purposes as expressly
permitted hereunder, except, in each case, to the extent that such Confidential Information is or was (i) in the public domain or generally available to the public, other than as a result of a disclosure by such Party or any of its Subsidiaries
or any of their respective Representatives in violation of this Agreement; (ii) later lawfully acquired from other sources by such Party or any of its Subsidiaries, which sources are not themselves bound by a confidentiality obligation or other
contractual, legal or fiduciary obligation of confidentiality with respect to such Confidential Information; or (iii) independently developed or generated without reference to or use of the Confidential Information of the other Party or any of
its Subsidiaries. If any Confidential Information of a Party or any of its Subsidiaries is disclosed to the other Party or any of its Subsidiaries in connection with providing the Services, then such disclosed Confidential Information shall be used
by the receiving Party only as required to perform such Services. 
 Section 6.02. No Release; Return or Destruction. Each Party
agrees (a) not to release or disclose, or permit to be released or disclosed, any Confidential Information of the other Party addressed in Section 6.01 to any other Person, except its Representatives who need to know such
Confidential Information in their capacities as such (who shall be advised of their obligations hereunder with respect to such Confidential Information) and except in compliance with Section 6.04, and (b) to use commercially
reasonable efforts to maintain such Confidential Information 

  
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in accordance with Section 6.4 of the Separation and Distribution Agreement. Without limiting the foregoing, when any such Confidential Information is no longer needed for the purposes
contemplated by the Separation and Distribution Agreement, this Agreement or any other Ancillary Agreements, each Party will promptly after request of the other Party either return to the other Party all such Confidential Information in a tangible
form (including all copies thereof and all notes, extracts or summaries based thereon) or notify the other Party in writing that it has destroyed such information (and such copies thereof and such notes, extracts or summaries based thereon);
provided, that such Party’s Representatives may retain one (1) copy of such information to the extent required by applicable Law or professional standards, and shall not be required to destroy any such information located in
back-up, archival electronic storage. 
 Section 6.03. Privacy and Data Protection Laws; Residual Information. Each Party shall
comply with all applicable state, federal and foreign privacy and data protection Laws that are or that may in the future be applicable to the provision of the Services under this Agreement and any additional data protection requirements set forth
on Exhibit A with respect to each Service. Notwithstanding anything to the contrary herein, each Party and its Subsidiaries shall be free to use for any purpose the Residual Information resulting from access Representatives of such Party or
its Subsidiaries have had to confidential and proprietary information concerning the other Party or its Subsidiaries. The Parties acknowledge and understand that the foregoing does not constitute a license under any patents or copyrights. 

Section 6.04. Protective Arrangements. If a Party or any of its Subsidiaries either determines on the advice of its counsel that it is
required to disclose any information pursuant to applicable Law or receives any request or demand under lawful process or from any Governmental Authority to disclose or provide information of the other Party (or any of its Subsidiaries) that is
subject to the confidentiality provisions hereof, such Party shall notify the other Party (to the extent legally permitted) as promptly as practicable under the circumstances prior to disclosing or providing such information and shall cooperate, at
the expense of the other Party, in seeking any appropriate protective order requested by the other Party. If such other Party fails to receive such appropriate protective order in a timely manner and the Party receiving the request or demand
reasonably determines that its failure to disclose or provide such information shall actually prejudice the Party receiving the request or demand, then the Party that received such request or demand may thereafter disclose or provide information to
the extent required by such Law (as so advised by its counsel) or by lawful process or such Governmental Authority, and the disclosing Party shall promptly provide the other Party with a copy of the information so disclosed, in the same form and
format so disclosed, together with a list of all Persons to whom such information was disclosed, in each case to the extent legally permitted. 

ARTICLE VII 
 LIMITED LIABILITY AND
INDEMNIFICATION 
 Section 7.01. Limitations on Liability. 

(a) THE CUMULATIVE AGGREGATE LIABILITIES OF THE PROVIDER AND ITS SUBSIDIARIES AND THEIR RESPECTIVE REPRESENTATIVES,
COLLECTIVELY, UNDER THIS AGREEMENT FOR ANY ACT OR FAILURE TO ACT IN CONNECTION HEREWITH (INCLUDING THE PERFORMANCE OR BREACH OF 

  
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THIS AGREEMENT), OR FROM THE SALE, DELIVERY, PROVISION, USE OF OR FAILURE TO PROVIDE ANY SERVICES PROVIDED UNDER OR CONTEMPLATED BY THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE
AND STRICT LIABILITY) OR OTHERWISE, SHALL NOT EXCEED THE AGGREGATE CHARGES PAID AND PAYABLE TO SUCH PROVIDER FOR ALL SERVICES BY THE RECIPIENT PURSUANT TO THIS AGREEMENT THROUGHOUT THE TERM. 

(b) IN NO EVENT SHALL EITHER PARTY, ITS SUBSIDIARIES OR THEIR RESPECTIVE REPRESENTATIVES BE LIABLE TO THE OTHER PARTY FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, REMOTE, SPECULATIVE OR SIMILAR DAMAGES IN EXCESS OF COMPENSATORY DAMAGES OF THE OTHER PARTY (INCLUDING LOST PROFITS OR LOST REVENUES) IN CONNECTION WITH THE SALE, DELIVERY, PROVISION
OR USE OF OR FAILURE TO PROVIDE SERVICES PROVIDED UNDER OR CONTEMPLATED BY THIS AGREEMENT (OTHER THAN ANY SUCH LIABILITY WITH RESPECT TO A THIRD-PARTY CLAIM), AND EACH PARTY HEREBY WAIVES ON BEHALF OF ITSELF, ITS SUBSIDIARIES AND ITS REPRESENTATIVES
ANY CLAIM FOR SUCH DAMAGES, WHETHER ARISING IN CONTRACT, TORT OR OTHERWISE. 
 (c) The limitations in
Section 7.01(a) and Section 7.01(b) shall not apply in respect of any Liability arising out of or in connection with (i) either Party’s obligations under Section 7.02 or Section 7.03,
(ii) the gross negligence, willful misconduct, or fraud of or by the Party to be charged or (iii) either Party’s obligations or Liabilities under the Intellectual Property Matters Agreement. 

(d) The limitations in Section 7.01(a) shall not apply in respect of any Liability arising out of or in connection
with either Party’s Liability for breaches of confidentiality under Article VI. 
 Section 7.02. Recipient Indemnity.
Subject to Section 7.01, Recipient hereby releases and agrees to indemnify, defend and hold harmless the Provider, its Subsidiaries and each of their respective Representatives, and each of the successors and assigns of any of the
foregoing (collectively, the “Provider Indemnitees”), from and against any and all Liabilities arising from, relating to or in connection with the Recipient’s breaches of confidentiality obligations under Article VI,
gross negligence, willful misconduct or fraud. 
 Section 7.03. Provider Indemnity. Subject to Section 7.01, the Provider
agrees to indemnify, defend and hold harmless the Recipient, its Subsidiaries and each of their respective Representatives, and each of the successors and assigns of any of the foregoing (collectively, the “Recipient Indemnitees”),
from and against any and all Liabilities arising from, relating to or in connection with the sale, delivery, provision or use of any Services provided by such Provider hereunder, but only to the extent that such Liabilities relate to, arise out of
or are a consequence 

  
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of the Provider’s breaches of confidentiality obligations under Article VI, gross negligence, willful misconduct or fraud. 

Section 7.04. Indemnification Procedures. The procedures for indemnification set forth in Sections 4.5, 4.6 and 4.7 of the Separation
and Distribution Agreement shall govern claims for indemnification under this Agreement. 
 Section 7.05. Liability for Payment
Obligations. Nothing in this Article VII shall be deemed to eliminate or limit, in any respect, either Party’s express obligation in this Agreement to pay Charges for Services rendered in accordance with this Agreement. 

Section 7.06. Exclusion of Other Remedies. The provisions of Section 7.02 and Section 7.03 shall, to the
maximum extent permitted by applicable Law, be the sole and exclusive remedies of the Provider Indemnitees and the Recipient Indemnitees, as applicable, for any Liability, whether arising from statute, principle of common or civil law, principles of
strict liability, tort, contract or otherwise under this Agreement. 
 ARTICLE VIII 

DISPUTES 
 Section 8.01.
Dispute Resolution. In the event of any controversy, dispute or claim arising out of or relating to any Party’s rights or obligations under this Agreement (whether arising in contract, tort or otherwise), calculation or allocation of the
costs of any Service or otherwise arising out of or relating in any way to this Agreement (including the interpretation or validity of this Agreement) (a “Dispute”), the Parties agree that each Party’s TSA Manager and each
Party’s applicable Service Manager (or such other persons as the Parties may designate) shall negotiate in good faith in an attempt to resolve such Dispute amicably. If such Dispute has not been resolved to the mutual satisfaction of the
Parties within forty-five (45) days after the initial written notice of the Dispute (or such longer period as the Parties may agree), then such Dispute shall be submitted to the Escalation Committee and resolved in accordance with Sections 7.2
to 7.6 of the Separation and Distribution Agreement, which shall be the sole and exclusive procedures for the resolution of any such Dispute unless otherwise specified herein or in Article VII of the Separation and Distribution Agreement. 

Section 8.02. Disputes Over Charges and Termination Charges. In any Dispute regarding the amount of a Charge or a Termination Charge,
if such Dispute is finally resolved by the applicable Service Managers, the TSA Managers or pursuant to the dispute resolution process set forth or referred to in Section 8.01 and it is determined that the Charge or the Termination
Charge, as applicable, that the Provider has invoiced the Recipient, and that the Recipient has paid to the Provider, is greater or less than the amount that the Charge or the Termination Charge, as applicable, should have been, then (i) if it
is determined that the Recipient has overpaid the Charge or the Termination Charge, as applicable, the Provider shall within five (5) business days after such determination reimburse the Recipient an amount of cash equal to such overpayment,
plus the Interest Payment, accruing from the date of payment by the Recipient to the time of reimbursement by the Provider; and (ii) if it is determined that the Recipient has underpaid the Charge or the Termination Charge, as applicable, the
Recipient shall within five (5) business days after such determination reimburse the Provider an amount of cash equal to 

  
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such underpayment, plus the Interest Payment, accruing from the date such payment originally should have been made by the Recipient to the time of payment by the Recipient. 

Section 8.03. Litigation and Unilateral Commencement of Arbitration. Notwithstanding the foregoing provisions of this Article
VIII or Sections 7.2 to 7.4 of the Separation and Distribution Agreement, a Party may seek preliminary provisional or injunctive judicial relief with respect to a Dispute without first complying with the procedures set forth in
Section 8.01 of this Agreement or Sections 7.2 to 7.4 of the Separation and Distribution Agreement if such action is reasonably necessary to avoid irreparable damage. 

Section 8.04. Conduct During Dispute Resolution Process. Unless otherwise agreed in writing, the Parties shall, and shall cause their
respective Subsidiaries to, continue to honor all commitments under this Agreement to the extent required by this Agreement during the course of Dispute resolution pursuant to the provisions of this Article VIII, unless such commitments are
the specific subject of the Dispute at issue. Notwithstanding the foregoing, the Provider agrees that its interruption of the Services may cause irreparable harm to the Recipient for which no adequate remedy exists at Law and agrees, during the
pendency of any Dispute, not to deny, withdraw, restrict or delay its provision of the Services to the Recipient except as required by court order, by the resolution of the Dispute or as a result of the termination of this Agreement. 

ARTICLE IX 
 MISCELLANEOUS 

Section 9.01. Mutual Cooperation. Each Party shall, and shall cause its Subsidiaries to, cooperate with the other Party and its
Subsidiaries in connection with the performance of the Services hereunder; provided, that such cooperation shall not unreasonably disrupt the normal operations of such Party or its Subsidiaries; provided, further, that this
Section 9.01 shall not require such Party to incur any out-of-pocket costs or expenses unless and except as expressly provided in this Agreement or otherwise agreed to in writing by the Parties. 

Section 9.02. Further Assurances. Each Party shall take, or cause to be taken, any and all reasonable actions, including the execution,
acknowledgment, filing and delivery of any and all documents and instruments that any other Party may reasonably request in order to effect the intent and purpose of this Agreement and the transactions contemplated hereby. 

Section 9.03. Audit Assistance. Each of the Parties and their respective Subsidiaries are or may be subject to regulation and audit by
a Governmental Authority (including a Taxing Authority), standards organizations, customers or other parties to contracts with such Parties or their respective Subsidiaries under applicable Law, standards or contract provisions. If a Governmental
Authority, standards organization, customer or other party to a contract with a Party or its Subsidiary exercises its right to examine or audit such Party’s or its Subsidiary’s books, records, documents or accounting practices and
procedures pursuant to such applicable Law, standards or contract provisions, and such examination or audit relates to the Services, then the other Party shall provide, at the sole cost and expense of the requesting Party, all assistance reasonably
requested by the Party that is subject to the examination or audit in responding to such examination or audits or requests for Information, to the extent that such assistance or 

  
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Information is within the reasonable control of the cooperating Party and is related to the Services. 

Section 9.04. Title to Intellectual Property. Except as expressly provided for under the terms of this Agreement, the Separation and
Distribution Agreement or the Intellectual Property Matters Agreement, the Recipient acknowledges that it shall acquire no right, title or interest (except for the express license rights set forth in Section 9.05(a)(ii)) in any
Intellectual Property Rights, Information Technology, Information, Software or other Technology which are owned or licensed by the Provider by reason of the provision of the Services hereunder. The Recipient shall not remove or alter any copyright,
trademark, confidentiality or other proprietary notices that appear on any Information Technology, Information, Software or other Technology owned or licensed by the Provider, and the Recipient shall reproduce any such notices on any and all copies
thereof. The Recipient shall not attempt to decompile or reverse engineer copies of any Software owned or licensed by the Provider that is provided in object code form only, and the Recipient shall promptly notify the Provider of any such attempt,
regardless of whether by the Recipient or any Third Party, of which the Recipient becomes aware. 
 Section 9.05. License. 

(a) Without affecting the rights and obligations of the Parties in the Separation and Distribution Agreement and the
Intellectual Property Matters Agreement, with respect to each of the Services set forth in Exhibit A: 
 (i)
Recipient hereby grants to Provider, and Provider hereby accepts, a non-exclusive, non-transferable (subject to Section 9.07), worldwide right during the Service Period to use Recipient Systems only to the extent necessary and for the
sole purpose of performing Provider’s obligations under this Agreement, and not for any other purpose; and 
 (ii)
Provider hereby grants to Recipient, and Recipient hereby accepts, a non-exclusive, non-transferable (subject to Section 9.07), worldwide right during the Service Period to use the Provider Systems only to the extent necessary and for
the sole purpose of receiving the Services under this Agreement, and not for any other purpose. 
 (b) For clarity, the
limited rights to use the Recipient Systems and Provider Systems granted in this Section 9.05 for each of the Services will terminate at the end of the applicable Service Period and will under no circumstances survive the termination or
expiration of this Agreement. 
 Section 9.06. Independent Contractors. The Parties each acknowledge and agree that they are separate
entities, each of which has entered into this Agreement for its own independent business reasons. The relationships of the Parties hereunder are those of independent contractors and nothing contained herein shall be deemed to create a joint venture,
partnership or any other relationship between the Parties. Personnel performing services hereunder do so on behalf of, under the direction of, and as Personnel of, the Provider, and the Recipient shall have no right, power or authority to direct
such Personnel. 
 Section 9.07. Assignability. 

  
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 (a) This Agreement shall be binding upon and inure to the benefit of the Parties
and their respective successors and permitted assigns; provided, that except as set forth in Section 9.07(b) and Section 9.07(c), neither Party nor any such party thereto may assign its rights or delegate its
obligations under this Agreement without the express prior written consent of the other Party. 
 (b) No consent of the
other Party shall be required for: (i) the assignment of a Party’s rights and obligations under this Agreement in whole or in part to any of its Subsidiaries; provided, that no such assignment shall release such Party from any
liability or obligation under this Agreement; or (ii) the assignment of all of a Party’s rights and obligations in whole (i.e., the assignment of a party’s rights and obligations under this Agreement, the Separation and
Distribution Agreement and all Ancillary Agreements all at the same time) under this Agreement in connection with a change of control of a Party so long as the resulting, surviving or transferee Person assumes all the obligations of the relevant
party thereto by operation of Law or pursuant to an agreement in form and substance reasonably satisfactory to the other Party; provided, that, (A) in the event of a Change of Control of eBay in which such acquirer is a PayPal Specified
Person, PayPal shall, in its capacity as a Provider, have the right to terminate this Agreement solely as it relates to any service for which continued provision of such service by PayPal would materially and adversely affect PayPal’s
competitive position with respect to such PayPal Specified Person (and will have no other separate right to terminate this Agreement), and (B) in the event of a Change of Control of PayPal in which such acquirer is an eBay Specified Person,
eBay shall, in its capacity as a Provider, have the right to terminate this Agreement solely as it relates to any service for which continued provision of such service by eBay would materially and adversely affect eBay’s competitive position
with respect to such eBay Specified Person (and will have no other separate right to terminate this Agreement). 
 (c) If
there occurs a divestiture or other disposition of any Subsidiary, division or business that is a Recipient or Provider of Services (a “Divested Asset”), the Party that is divesting or disposing of such Divested Asset shall assign
all of its rights and obligations under this Agreement, in respect of the Divested Asset, to the Person that acquired control of such Divested Asset (such Person, the “Divested Asset Acquirer”), without any requirement to obtain the
consent of the other Party, and the Divested Asset Acquirer shall accept in writing the terms of the Agreement and the applicable Services with respect to such Divested Asset; provided, that if such Divested Asset is a Recipient of Services
and the Divested Asset Acquirer is a PayPal Specified Person (if eBay is divesting or disposing of such Divested Asset) or an eBay Specified Person (if PayPal is divesting or disposing of such Divested Asset), as applicable, the Provider of such
Services to the Divested Asset may terminate this Agreement with respect to the Divested Asset. 
 Section 9.08. Third-Party
Beneficiaries. Except as provided in Article VII with respect to the Provider Indemnitees and the Recipient Indemnitees in their capacities as such, (a) the provisions of this Agreement are solely for the benefit of the Parties and
are not intended to confer upon any other Person except the Parties any rights or remedies hereunder; and (b) there are no other third-party beneficiaries of this Agreement and this Agreement shall not provide any other Third Party with any
remedy, claim, Liability, reimbursement, claim of action or other right in excess of those existing without reference to this Agreement. 

  
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 Section 9.09. Force Majeure. No Party shall be deemed in default of this Agreement for any
delay or failure to fulfill any obligation hereunder (other than a payment obligation) so long as and to the extent to which any delay or failure in the fulfillment of such obligations is prevented, frustrated, hindered or delayed as a consequence
of circumstances of Force Majeure. In the event of any such excused delay, the time for performance (other than a payment obligation) shall be extended for a period equal to the time lost by reason of the delay unless this Agreement has previously
been terminated under Article V. A Party claiming the benefit of this provision shall, as soon as reasonably practicable after the occurrence of any such Force Majeure, (a) provide written notice to the other Party of the nature and
extent of any such Force Majeure; and (b) use commercially reasonable efforts to remove any such causes and resume performance under this Agreement as soon as reasonably practicable (and in no event later than the date that the affected Party
resumes providing analogous services to, or otherwise resumes analogous performance under any other agreement for, itself, its Affiliates or any Third Party) unless this Agreement has previously been terminated under Article V. The Recipient
shall be (i) relieved of the obligation to pay Charges for the affected Service(s) throughout the duration of such Force Majeure and (ii) if any Force Majeure prevents, hinders, or delays the performance by the Provider, the Recipient may
procure the affected Services from an alternate source, including the Recipient’s Personnel (with the Provider reimbursing the Recipient for the cost of procuring the affected Services from such alternate source) throughout the duration of such
Force Majeure, and the Provider shall cooperate in good faith with, provide any required Information to, and take such other action as may be reasonable required to enable such alternate source to provide the affected Services. 

Section 9.10. No Set-Off. Except as mutually agreed to in writing by the Parties, neither Party shall have any right of set-off or
other similar rights with respect to (a) any amounts received pursuant to this Agreement; or (b) any other amounts claimed to be owed to the other Party arising out of this Agreement. 

Section 9.11. Incorporation by Reference. Sections 10.1 (excluding Section 10.1(c)), 10.2, 10.5, 10.6, and 10.8 through
10.16, 10.18 and 10.19 of the Separation and Distribution Agreement are incorporated by reference into this Agreement, mutatis mutandis, except that (a) each reference to “this Agreement”, “any Ancillary Agreement” or
“each Ancillary Agreement,” in such sections of the Separation and Distribution Agreement shall be deemed to refer to this Agreement, and (b) all notices regarding routine matters involving a Service under this Agreement shall be
directed to the applicable Services Manager(s) or TSA Managers, as specified in Section 2.09, and notices regarding all other matters under this Agreement shall be directed as required under Section 10.5 of the Separation and
Distribution Agreement with a copy to each Party’s TSA Manager. 
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 IN WITNESS WHEREOF, the Parties hereto have executed this Agreement by persons duly authorized as
of the date and year first above written. 
  

			
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 [Signature Page to Transition Services Agreement]

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