Document:

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                                                                   EXHIBIT 10.16

                               CREDIT AGREEMENT

                          DATED AS OF JANUARY 6, 1999

                                     AMONG

                        BRONNER SLOSBERG HUMPHREY, LLC
                                      and
                       STRATEGIC INTERACTIVE GROUP, LLC,
                                 as Borrowers,

                          THE LENDERS LISTED HEREIN,
                                  as Lenders,

                            BANKERS TRUST COMPANY,
                           as Administrative Agent,

                             FLEET NATIONAL BANK,
                            as Documentation Agent

                                      and

                               BANKBOSTON, N.A.,
                             as Syndication Agent

                                 ARRANGED BY:

                          BT ALEX.BROWN INCORPORATED
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                               TABLE OF CONTENTS

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SECTION 1.      DEFINITIONS..........................................................................    2
    1.1         Certain Defined Terms................................................................    2
    1.2         Accounting Terms; Utilization of GAAP for Purposes of Calculations Under Agreement...   29
    1.3         Other Definitional Provisions and Rules of Construction .............................   29

SECTION 2.      AMOUNTS AND TERMS OF COMMITMENTS AND LOANS...........................................   29
    2.1         Commitments; Making of Loans; the Register; Notes....................................   29
    2.2         Interest on the Loans................................................................   37
    2.3         Fees.................................................................................   41
    2.4         Repayments, Prepayments and Reductions in Commitments; General Provisions Regarding
                Payments.............................................................................   42
    2.5         Use of Proceeds......................................................................   49
    2.6         Special Provisions Governing Eurodollar Rate Loans...................................   50
    2.7         Increased Costs; Taxes; Capital Adequacy.............................................   52
    2.8         Obligation of Lenders and Issuing Lenders to Mitigate; Replacement of Lender.........   56

SECTION 3.      LETTERS OF CREDIT....................................................................   58
    3.1         Issuance of Letters of Credit and Lenders' Purchase of Participations Therein........   58
    3 2         Letter of Credit Fees................................................................   60
    3.3         Drawings and Reimbursement of Amounts Paid Under Letters of Credit...................   61
    3.4         Obligations Absolute.................................................................   63
    3.5         Indemnification; Nature of Issuing Lenders' Duties...................................   64
    3.6         Increased Costs and Taxes Relating to Letters of Credit..............................   65

SECTION 4.      CONDITIONS TO LOANS AND LETTERS OF CREDIT............................................   66
    4.1         Conditions to Term Loans and Initial Revolving Loans and Swing Line Loans............   67
    4.2         Conditions to All Loans..............................................................   72
    4.3         Conditions to Letters of Credit......................................................   73

SECTION 5.      COMPANY'S REPRESENTATIONS AND WARRANTIES.............................................   74
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                        BRONNER SLOSBERG HUMPHREY, LLC
                       STRATEGIC INTERACTIVE GROUP, LLC
                               CREDIT AGREEMENT

Document                                                              Tab No.
--------                                                              -------

CREDIT AGREEMENT......................................................   1

EXHIBITS TO CREDIT AGREEMENT

I         FORM OF NOTICE OF BORROWING.................................   2
II        FORM OF NOTICE OF CONVERSION/CONTINUATION...................   3
III       FORM OF REQUEST FOR ISSUANCE OF LETTER OF CREDIT............   4
IV        FORM OF TERM NOTE...........................................   5
V         FORM OF REVOLVING NOTE......................................   6
VI        FORM OF SWING LINE NOTE.....................................   7
VII       FORM OF COMPLIANCE CERTIFICATE..............................   8
VIII      FORM OF OPINION OF COMPANY COUNSEL..........................   9
IX        FORM OF OPINION OF O'MELVENY & MYERS LLP....................  10
X         FORM OF ASSIGNMENT AGREEMENT................................  11
XI        FORM OF CERTIFICATE RE NON-BANK STATUS......................  12
XII       FORM OF FINANCIAL CONDITION CERTIFICATE.....................  13
XIII      FORM OF COLLATERAL ACCOUNT AGREEMENT........................  14
XIV       FORM OF COMPANY PLEDGE AGREEMENT............................  15
XV        FORM OF COMPANY SECURITY AGREEMENT..........................  16
XVI       FORM OF SUBSIDIARY GUARANTY.................................  17
XVII      FORM OF SUBSIDIARY PLEDGE AGREEMENT.........................  18
XVIII     FORM OF SUBSIDIARY SECURITY AGREEMENT.......................  19
XIX       FORM OF HOLDINGS GUARANTY...................................  20
XX        FORM OF HOLDINGS PLEDGE AGREEMENT...........................  21

SCHEDULES.............................................................  22
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                               TABLE OF CONTENTS
                                  (continued)

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       5.1   No Change.................................................    74
       5.2   Existence; Compliance with Law............................    74
       5.3   Corporate Power; Authorization; Enforceable Obligations...    74
       5.4   No Legal Bar..............................................    75
       5.5   No Material Litigation....................................    75
       5.6   No Default................................................    75
       5.7   Ownership of Property, Liens..............................    76
       5.8   Intellectual Property.....................................    76
       5.9   No Burdensome Restrictions................................    76
       5.10  Taxes.....................................................    77
       5 11  Federal Regulations.......................................    77
       5.12  ERISA.....................................................    77
       5.13  Investment Company Act; Other Regulations.................    78
       5.14  Environmental Protection..................................    78
       5.15  Accuracy of Information...................................    80
       5 16  Security Documents........................................    80
       5.17  Subsidiaries..............................................    81
       5.18  Financial Condition.......................................    82
       5.19  Certain Fees..............................................    83
       5.20  Employee Matters..........................................    83
       5.21  Solvency..................................................    83
       5.22  Related Agreements........................................    83
       5.23  Year 2000.................................................    83

SECTION 6.   COMPANY'S AFFIRMATIVE COVENANTS...........................    83
       6.1   Financial Statements and Other Reports....................    84
       6.2   Corporate Existence, etc..................................    89
       6.3   Payment of Taxes and Claims; Tax Consolidation............    89
       6.4   Maintenance of Properties; Insurance......................    90
       6.5   Inspection Rights; Lender Meeting.........................    90
       6.6   Compliance with Laws, etc.................................    91
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                               TABLE OF CONTENTS
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      6.7   Environmental Disclosure and Inspection; Remedial Action Regarding Hazardous Materials......................   91
      6.8   Execution of Subsidiary Guaranty and Personal Property Collateral Documents by Certain Subsidiaries and
            Future Subsidiaries; Auxiliary Pledge Agreements; Collateral................................................   92
      6.9   Conforming Leasehold Interests; Matters Relating to Additional Real Property Collateral.....................   93
      6.10  Interest Rate Protection....................................................................................   95
      6.11  Deposit Accounts and Cash Management Systems................................................................   95
      6 12  BSH Agent Subsidiary........................................................................................   96
      6.13  Year 2000...................................................................................................   96

SECTION 7.  COMPANY'S NEGATIVE COVENANTS................................................................................   96
      7.1   Indebtedness................................................................................................   96
      7 2   Liens and Related Matters...................................................................................   97
      7 3   Investments; Joint Ventures.................................................................................   98
      7 4   Contingent Obligations......................................................................................   99
      7 5   Restricted Junior Payments..................................................................................   99
      7.6   Financial Covenants.........................................................................................  100
      7.7   Restriction on Fundamental Changes; Asset Sales and Acquisitions............................................  102
      7.8   Consolidated Capital Expenditures...........................................................................  103
      7.9   Sales and Lease-Backs.......................................................................................  103
      7.10  Sale or Discount of Receivables.............................................................................  104
      7.11  Transactions with Shareholders and Affiliates...............................................................  104
      7.12  Disposal of Subsidiary Stock................................................................................  104
      7.13  Conduct of Business.........................................................................................  104
      7.14  Amendments or Waivers of Certain Related Agreements; Amendments of Documents Relating to Subordinated
            Indebtedness................................................................................................  105
      7.15  Fiscal Year.................................................................................................  105

SECTION 8.  EVENTS OF DEFAULT...........................................................................................  105
      8.1   Failure to Make Payments When Due...........................................................................  105
      8.2   Default in Other Agreements.................................................................................  106
      8.3   Breach of Certain Covenants.................................................................................  106
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                               TABLE OF CONTENTS
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     8.4     Breach of Warranty.........................................................    106
     8.5     Other Defaults Under Loan Documents........................................    106
     8.6     Involuntary Bankruptcy; Appointment of Receiver, etc.......................    106
     8.7     Voluntary Bankruptcy; Appointment of Receiver, etc.........................    107
     8.8     Judgments and Attachments..................................................    107
     8.9     Dissolution................................................................    107
     8.10    Employee Benefit Plans.....................................................    107
     8.11    Change in Control..........................................................    108
     8.12    Invalidity of Guaranties; Failure of Security; Repudiation of
             Obligations................................................................    108
     8.13    Failure to Consummate Reorganization.......................................    108
     8.14    Conduct of Business By Holdings............................................    108

SECTION 9    AGENTS.....................................................................    110

     9.1     Appointment................................................................    110
     9.2     Powers and Duties, General Immunity........................................    111
     9.3     Representations and Warranties; No Responsibility For Appraisal
             of Creditworthiness........................................................    112
     9.4     Right to Indemnity.........................................................    112
     9.5     Successor Administrative Agent and Swing Line Lender.......................    113
     9.6     Collateral Documents and Guaranties........................................    113

SECTION 10.  MISCELLANEOUS..............................................................    114

    10.1     Assignments and Participations in Loans and Letters of Credit..............    114
    10.2     Expenses...................................................................    117
    10.3     Indemnity..................................................................    118
    10.4     Set-Off; Security Interest in Deposit Accounts.............................    119
    10.5     Ratable Sharing............................................................    119
    10.6     Amendments and Waivers.....................................................    120
    10.7     Independence of Covenants..................................................    121
    10.8     Notices....................................................................    122
    10.9     Survival of Representations, Warranties and Agreements.....................    122
    10.10    Failure or Indulgence Not Waiver; Remedies Cumulative......................    122
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                               TABLE OF CONTENTS
                                  (continued)

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10.11      Marshalling; Payments Set Aside..........................................    122
10.12      Severability.............................................................    123
10.13      Obligations Several; Independent Nature of Lenders' Rights...............    123
10.14      Headings.................................................................    123
10.15      Applicable Law...........................................................    123
10.16      Successors and Assigns...................................................    123
10.17      Consent to Jurisdiction and Service of Process...........................    124
10.18      Waiver of Jury Trial.....................................................    124
10.19      Confidentiality..........................................................    125
10.20      Counterparts; Effectiveness..............................................    125

Signature pages.....................................................................    S-1
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                             EXHIBITS

I       FORM OF NOTICE OF BORROWING
II      FORM OF NOTICE OF CONVERSION/CONTINUATION
III     FORM OF REQUEST FOR ISSUANCE OF LETTER OF CREDIT
IV      FORM OF TERM NOTE
V       FORM OF REVOLVING NOTE
VI      FORM OF SWING LINE NOTE
VII     FORM OF COMPLIANCE CERTIFICATE
VIII    FORM OF OPINION OF COMPANY COUNSEL
IX      FORM OF OPINION OF O'MELVENY & MYERS LLP
X       FORM OF ASSIGNMENT AGREEMENT
XI      FORM OF CERTIFICATE RE NON-BANK STATUS
XII     FORM OF FINANCIAL CONDITION CERTIFICATE
XIII    FORM OF COLLATERAL ACCOUNT AGREEMENT
XIV     FORM OF COMPANY PLEDGE AGREEMENT
XV      FORM OF COMPANY SECURITY AGREEMENT
XVI     FORM OF SUBSIDIARY GUARANTY
XVII    FORM OF SUBSIDIARY PLEDGE AGREEMENT
XVIII   FORM OF SUBSIDIARY SECURITY AGREEMENT
XIX     FORM OF HOLDINGS GUARANTY
XX      FORM OF HOLDINGS PLEDGE AGREEMENT

                                      vi
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SCHEDULES

1.1     1998 CONSOLIDATED ADJUSTED EBITDA
1.2     TERMS OF MANAGEMENT NOTES
2.1     LENDERS' COMMITMENTS AND PRO RATA SHARES
4.1C    CORPORATE AND CAPITAL STRUCTURE; OWNERSHIP; MANAGEMENT
5.7     REAL PROPERTY
5.12    CERTAIN EMPLOYEE BENEFIT PLANS
5.17    SUBSIDIARIES OF COMPANY
5.18    FINANCIAL CONDITION
7.2     CERTAIN EXISTING LIENS
7.3     CERTAIN EXISTING INVESTMENTS
7.4     CERTAIN EXISTING CONTINGENT OBLIGATIONS/EXISTING LETTERS OF CREDIT

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     "Holdings" means (i) prior to the consummation of the Reorganization each
of BSH Holdings and SIG Holdings and (ii) after the consummation of the
Reorganization, BSH Holdings.

     "Holdings Guaranty" means the Holdings Guaranty executed and delivered by
Holdings on the Closing Date, substantially in the form of Exhibit XIX annexed
                                                           -----------
hereto, as such Holdings Guaranty may thereafter be amended, supplemented or
otherwise modified from time to time.

     "Holdings Pledge Agreement" means the Holdings Pledge Agreement executed
and delivered by Holdings on the Closing Date, substantially in the form of
Exhibit XX annexed hereto, as such Holdings Pledge Agreement may thereafter be
----------
amended, supplemented or otherwise modified from time to time.

     "Indebtedness", as applied to any Person, means (i) all indebtedness for
borrowed money, (ii) that portion of obligations with respect to Capital Leases
that is properly classified as a liability on a balance sheet in conformity with
GAAP, (iii) notes payable and drafts accepted representing extensions of credit
whether or not representing obligations for borrowed money, (iv) any obligation
owed for all or any part of the deferred purchase price of property or services
(excluding any such obligations incurred under ERISA), which purchase price is
(a) due more than six months from the date of incurrence of the obligation in
respect thereof or (b) evidenced by a note or similar written instrument, and
(v) all indebtedness secured by any Lien on any property or asset owned or held
by that Person regardless of whether the indebtedness secured thereby shall
have been assumed by that Person or is nonrecourse to the credit of that Person.
Obligations under Interest Rate Agreements and Currency Agreements constitute
(X) in the case of Hedge Agreements, Contingent Obligations, and (Y) in all
other cases, Investments, and in neither case constitute Indebtedness.

     "Indemnitee" has the meaning assigned to that term in subsection 10.3.

     "Information Systems and Equipment" means all computer hardware, firmware
and software, as well as other information processing systems, or any equipment
containing embedded microchips, whether directly owned, licensed, leased,
operated or otherwise controlled by the Company or any of its Subsidiaries,
including through third-party service providers, and which, in whole or in part,
are used, operated, relied upon or integral to, the Company's or any of its
Subsidiaries' conduct of their business.

     "Intellectual Property" means all patents, trademarks, tradenames,
copyrights, technology, know-how and processes used in or necessary for the
conduct of the business of Company and its Subsidiaries as currently conducted
that are material to the condition (financial or otherwise), business or
operations of Company and its Subsidiaries, taken as a whole; provided that
                                                              --------
patents, trademarks, tradenames, copyrights, technology, know-how and processes
considered to be work product performed for or acquired on behalf of customers
of Company or its Subsidiaries or which have been assigned or are required to be
assigned to such customer shall not be deemed Intellectual Property.

                                      15
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     "Interest Payment Date" means (i) with respect to any Base Rate Loan, each
March 15, June 15, September 15 and December 15 of each year, commencing on the
first such date to occur after the Closing Date, and (ii) with respect to any
Eurodollar Rate Loan, the last day of each Interest Period applicable to such
Loan; provided that in the case of each Interest Period of longer than three
      --------
months "Interest Payment Date" shall also include the date that is three months
after the commencement of such Interest Period.

     "Interest Period" has the meaning assigned to that term in subsection 2.2B.

     "Interest Rate Agreement" means any interest rate swap agreement, interest
rate cap agreement, interest rate collar agreement or other similar agreement or
arrangement to which Company or any of its Subsidiaries is a party.

     "Interest Rate Determination Date" means, with respect to any Interest
Period, the second Business Day prior to the first day of such Interest Period.

     "Internal Revenue Code" means the Internal Revenue Code of 1986, as amended
to the date hereof and from time to time hereafter, and any successor statute.

     "Investment" means (i) any direct or indirect purchase or other acquisition
by Company or any of its Subsidiaries of, or of a beneficial interest in, any
Securities of any other Person (including any Subsidiary of Company), (ii) any
direct or indirect redemption, retirement, purchase or other acquisition for
value, by any Subsidiary of Company from any Person other than Company or any of
its wholly-owned domestic Subsidiaries, of any equity Securities of such
Subsidiary, (iii) any direct or indirect loan, advance (other than advances to
employees for moving, entertainment and travel expenses, drawing accounts and
similar expenditures in the ordinary course of business) or capital contribution
by Company or any of its Subsidiaries to any other Person (other than a wholly-
owned domestic Subsidiary of Company), including all indebtedness and accounts
receivable from that other Person that are not current assets or did not arise
from sales to that other Person in the ordinary course of business, or (iv)
Interest Rate Agreements or Currency Agreements not constituting Hedge
Agreements. The amount of any Investment shall be the original cost of such
Investment plus the cost of all additions thereto, without any adjustments for
           ----
increases or decreases in value, or write-ups, write-downs or write-offs with
respect to such Investment.

     "IP Collateral" means, collectively, the Intellectual Property Collateral
under the Company Security Agreement and the Subsidiary Security Agreement.

     "Issuing Lender" means, with respect to any Letter of Credit, the Lender
which agrees or is otherwise obligated to issue such Letter of Credit,
determined as provided in subsection 3.1B(ii), or which has issued any Existing
Letters of Credit.

     "Joint Venture" means a joint venture, partnership or other similar
arrangement, whether in corporate, partnership or other legal form; provided
                                                                    --------
that in no event shall any Subsidiary of any Person be considered to be a Joint
Venture to which such Person is a party.

     "Landlord Consent and Estoppel" means, with respect to any Leasehold
Property, a letter, certificate or other instrument in writing from the lessor
under the related lease,

                                      16
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satisfactory in form and substance to Administrative Agent, pursuant to which
such lessor agrees, for the benefit of Administrative Agent, (i) that without
any further consent of such lessor or any further action on the part of the Loan
Party holding such Leasehold Property, such Leasehold Property may be encumbered
pursuant to a Mortgage and may be assigned to the purchaser at a foreclosure
sale or in a transfer in lieu of such a sale (and to a subsequent third party
assignee if Administrative Agent, any Lender, or an Affiliate of either so
acquires such Leasehold Property), (ii) that such lessor shall not terminate
such lease as a result of a default by such Loan Party thereunder without first
giving Administrative Agent notice of such default and at least 60 days (or, if
such default cannot reasonably be cured by Administrative Agent within such
period, such longer period as may reasonably be required) to cure such default,
and (iii) to such other matters relating to such Leasehold Property as
Administrative Agent may reasonably request.

     "Leasehold Property" means any leasehold interest of any Loan Party as
lessee under any lease of real property.

     "Lender" and "Lenders" means the persons identified as "Lenders" and listed
on the signature pages of this Agreement, together with their successors and
permitted assigns pursuant to subsection 10.1, and-the term "Lenders" shall
include Swing Line Lender unless the context otherwise requires; provided that
                                                                 --------
the term "Lenders", when used in the context of a particular Commitment, shall
mean Lenders having that Commitment.

     "Letter of Credit" or "Letters of Credit" means Standby Letters of Credit
issued or to be issued by Issuing Lenders for the account of Company pursuant to
subsection 3.1 and the Existing Letters of Credit.

     "Letter of Credit Usage" means, as at any date of determination, the sum of
(i) the maximum aggregate amount which is or at any time thereafter may become
available for drawing under all Letters of Credit then outstanding plus (ii) the
                                                                   ----
aggregate amount of all drawings under Letters of Credit honored by Issuing
Lenders and not theretofore reimbursed by Company.

     "Lien" means any lien, mortgage, pledge, assignment, security interest,
charge or encumbrance of any kind (including any conditional sale or other title
retention agreement, any lease in the nature thereof, and any agreement to give
any security interest) and any option, trust or other preferential arrangement
having the practical effect of any of the foregoing.

     "Loan" or "Loans" means one or more of the Term Loans, Revolving Loans or
Swing Line Loans or any combination thereof.

     "Loan Documents" means this Agreement, the Notes, the Letters of Credit
(and any applications for, or reimbursement agreements or other documents or
certificates executed by Company in favor of an Issuing Lender relating to, the
Letters of Credit), the Guaranties and the Collateral Documents.

     "Loan Party" means each of Holdings, Company and any of Company's
Subsidiaries from time to time executing a Loan Document, and "Loan Parties"
means all such Persons, collectively.

                                      17
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     "Management Contracts" means the Employment Agreements entered into by and
between the Company and each of the members of Company's senior management
substantial in the form attached to the Recapitalization Agreement as Annex E
and the Noncompetition and Nonsolicitation Agreement.

     "Management Notes" means subordinated notes issued by Company in exchange
for interests in the Trusts (or successor entities of the Trusts) owned by a
member of Company's management which notes are in accordance with the terms and
provisions contained in Schedule 1.2 annexed hereto.

     "Margin Determination Certificate" means an Officers' Certificate of
Company delivered pursuant to subsection 6.1(iv) setting forth in reasonable
detail the Consolidate Leverage Ratio for the four-Fiscal Quarter period ending
as of the last day of the Fiscal Quarter immediately preceding the Fiscal
Quarter during which such Officers' Certificate is delivered.

     "Margin Stock" has the meaning assigned to that term in Regulation U of the
Board of Governors of the Federal Reserve System as in effect from time to time.

     "Material Adverse Effect" means (i) a material adverse effect upon the
business, operations, properties, assets, condition (financial or otherwise) or
prospects of Company and its Subsidiaries, taken as a whole or (ii) the
impairment in any material respect of the ability of any Loan Party to perform,
or of Administrative Agent or Lenders to enforce, the Obligations; provided that
                                                                   --------
(i) any payments required to be made by Company as a result of a determination
by a Governmental Authority relating to or resulting from the Section 338(h)(10)
Election (as defined in the Recapitalization Agreement) or the transactions
described in the Recapitalization Agreement or (ii) to the extent disclosed in
the Disclosure Memorandum to the Recapitalization Agreement, any payments
required to be made under the Internal Revenue Service Employee Plan Compliance
Resolution System to rectify the operational errors with regard to the
BSH Employee Savings Plan, shall not, in and of itself, constitute a Material
Adverse Effect.

     "Material Contract" means any contract or other arrangement to which
Company or any of its Subsidiaries is a party (other than the Loan Documents)
for which breach, nonperformance, cancellation or failure to renew could have a
Material Adverse Effect; provided that any contracts between Company or any of
                         --------
its Subsidiaries and a client of Company or any of its Subsidiaries shall only
be deemed a Material Contract if such client generates $5,000,000 or more of
annual revenue for Company or any of its Subsidiaries; provided further that if
                                                       -------- -------
Company or its Subsidiaries has contracts with more than one division of a
company which is a client, the revenue generated by all divisions of such
company shall be aggregated for the purposes of determining the materiality of
those contracts.

     "Material Leasehold Property" means a Leasehold Property reasonably
determined by Administrative Agent to be of material value as Collateral or of
material importance to the operations of Company or any of its Subsidiaries.

     "Material Subsidiary" means any Subsidiary of Company that (i) owns 5% or
more of the assets of Company and its Subsidiaries, measured on a consolidated
basis, or (ii) accounts for 5% or more of Consolidated Net Income.

                                      18
<PAGE>

     "Mortgage" means (i) a security instrument (whether designated as a deed of
trust or a mortgage or by any similar title) executed and delivered by any Loan
Party, in such form as may be approved by Administrative Agent in its sole
discretion, in each case with such changes thereto as may be recommended by
Administrative Agent's local counsel based on local laws or customary local
mortgage or deed of trust practices, or (ii) at Administrative Agent's option,
in the case of an Additional Mortgaged Property (as defined in subsection 6.9),
an amendment to an existing Mortgage, in form satisfactory to Administrative
Agent, adding such Additional Mortgaged Property to the Real Property Assets
encumbered by such existing Mortgage, in either case as such security instrument
or amendment may be amended, supplemented or otherwise modified from time to
time. "Mortgages" means all such instruments and any Additional Mortgages (as
defined in subsection 6.9), collectively.

     "Mortgaged Property" means an Additional Mortgaged Property (as defined in
subsection 6.9).

     "Multiemployer Plan" means any Employee Benefit Plan which is a
"multiemployer plan" as defined in Section 3(37) of ERISA.

     "Net Asset Sale Proceeds" means, with respect to any Asset Sale, Cash
payments (including any Cash received by way of deferred payment pursuant to, or
by monetization of, a note receivable or otherwise, but only as and when so
received) received from such Asset Sale, net of any reasonable fees and expenses
incurred in connection with such Asset Sale, including (i) income taxes
reasonably estimated to be actually payable within two years of the date of such
Asset Sale (or receipt of Cash by way of such a deferred prepayment) as a result
of any gain recognized in connection with such Asset Sale and (ii) payment of
the outstanding principal amount of, premium or penalty, if any, and interest on
any Indebtedness (other than the Loans) that is secured by a Lien on the stock
or assets in question and that is required to be repaid under the terms thereof
as a result of such Asset Sale.

     "Net Insurance/Condemnation Proceeds" means any Cash payments or proceeds
received by Company or any of its Subsidiaries (i) under any business
interruption or casualty insurance policy in respect of a covered loss
thereunder or (ii) as a result of the taking of any assets of Company or any of
its Subsidiaries by any Person pursuant to the power of eminent domain,
condemnation or otherwise, or pursuant to a sale of any such assets to a
purchaser with such power under threat of such a taking, in each case net of any
actual and reasonable documented costs incurred by Company or any of its
Subsidiaries in connection with the adjustment or settlement of any claims of
Company or such Subsidiary in respect thereof.

     "New Investor Group" means Hehelman & Friedman Capital Partners III, L.P.,
H&F Orchard Partners III, L.P., H&F International Partners III, L.P., and any
other investors designated by H&F and reasonably satisfactory to Administrative
Agent.

     "Noncompetition and Nonsolicitation Agreement" means that certain
Noncompetition. Nonsolicitation and Confidentiality Agreement dated as of
January 6, 1999 by and among BSH, Positano Partners Ltd. and Michael E. Bronner
substantially in the form attached to the Recapitalization Agreement as Annex G.

                                      19
<PAGE>

     "Notes" means one or more of the Term Notes, Revolving Notes or Swing Line
Note or any combination thereof.

     "Notice of Borrowing" means a notice substantially in the form of Exhibit I
                                                                       ---------
annexed hereto delivered by Company to Administrative Agent pursuant to
subsection 2.1B with respect to a proposed borrowing.

     "Notice of Conversion/Continuation" means a notice substantially in the
form of Exhibit II annexed hereto delivered by Company to Administrative Agent
        ----------
pursuant to subsection 2.2D with respect to a proposed conversion or
continuation of the applicable basis for determining the interest rate with
respect to the Loans specified therein.

     "Obligations" means all obligations of every nature of each Loan Party
from time to time owed to Administrative Agent, Lenders or any of them under the
Loan Documents, whether for principal, interest, reimbursement of amounts drawn
under Letters of Credit, fees, expenses, indemnification or otherwise.

     "Officers' Certificate" means, as applied to any limited liability company,
a certificate executed on behalf of such corporation by its chairman of the
board (if an officer), chief executive officer or its president or one of its
vice presidents and by its chief financial officer or its treasurer; provided
                                                                     --------
that every Officers' Certificate with respect to the compliance with a condition
precedent to the making of any Loans hereunder shall include (i) a statement
that the officer or officers making or giving such Officers' Certificate have
read such condition and any definitions or other provisions contained in this
Agreement relating thereto, (ii) a statement that, in the opinion of the
signers, they have made or have caused to be made such examination or
investigation as is necessary to enable them to express an informed opinion as
to whether or not such condition has been complied with, and (iii) a statement
as to whether, in the opinion of the signers, such condition has been complied
with.

     "Operating Lease" means, as applied to any Person, any lease (including
leases that may be terminated by the lessee at any time) of any property
(whether real, personal or mixed) that is not a Capital Lease other than any
such lease under which that Person is the lessor.

     "PBGC" means the Pension Benefit Guaranty Corporation or any successor
thereto.

     "Pension Plan" means any Employee Benefit Plan, other than a Multiemployer
Plan, which is subject to Section 412 of the Internal Revenue Code or Section
302 of ERISA.

     "Permitted Acquisition" means any acquisition of a Person's capital stock
or other equity interests for a consideration consisting of equity interests of
Holdings or Trusts (or any successor entities of the Trusts) or Cash contributed
by H&F for such purposes; provided that such acquired Person is in the same or
                          --------
related line of business as Company and its Subsidiaries.

     "Permitted Encumbrances" means the following types of Liens (excluding any
such Lien imposed pursuant to Section 401(a)(29) or 412(n) of the Internal
Revenue Code or by ERISA, any such Lien relating to or imposed in connection
with any Environmental Claim, and any such Lien expressly prohibited by any
applicable terms of any of the Collateral Documents):

                                      20
<PAGE>

          (i)    Liens for taxes, assessments or governmental charges or
     claims the payment of which is not, at the time, required by
     subsection 6.3;

          (ii)   statutory Liens of landlords, statutory Liens of banks and
     rights of set-off, statutory Liens of carriers, warehousemen, mechanics,
     repairmen, workmen and materialmen, and other Liens imposed by law, in each
     case incurred in the ordinary course of business (a) for amounts not yet
     overdue or (b) for amounts that are overdue and that (in the case of any
     such amounts overdue for a period in excess of 5 days) are being contested
     in good faith by appropriate proceedings, so long as (1) such reserves or
     other appropriate provisions, if any, as shall be required by GAAP shall
     have been made for any such contested amounts, and (2) in the case of a
     Lien with respect to any portion of the Collateral, such contest
     proceedings conclusively operate to stay the sale of any portion of the
     Collateral on account of such Lien;

          (iii)  Liens incurred or deposits made in the ordinary course of
     business in connection with workers' compensation, unemployment insurance
     and other types of social security, or to secure the performance of
     tenders, statutory obligations, surety and appeal bonds, bids, leases,
     government contracts, trade contracts, performance and return-of-money
     bonds and other similar obligations (exclusive of obligations for the
     payment of borrowed money), so long as no foreclosure, sale or similar
     proceedings have been commenced with respect to any portion of the
     Collateral on account thereof;

          (iv)   any attachment or judgment Lien not constituting an Event of
     Default under subsection 8.8;

          (v)    leases or subleases granted to third parties in accordance with
     any applicable terms of the Collateral Documents and not interfering in any
     material respect with the ordinary conduct of the business of Company or
     any of its Subsidiaries or resulting in a material diminution in the value
     of any Collateral as security for the Obligations;

          (vi)   easements, rights-of-way, restrictions, encroachments, and
     other minor defects or irregularities in title, in each case which do not
     and will not interfere in any material respect with the ordinary conduct of
     the business of Company or any of its Subsidiaries or result in a material
     diminution in the value of any Collateral as security for the Obligations;

          (vii)  any (a) interest or title of a lessor or sublessor under any
     lease permitted under this Agreement, (b) restriction or encumbrance that
     the interest or title of such lessor or sublessor may be subject to, or (c)
     subordination of the interest of the lessee or sublessee under such lease
     to any restriction or encumbrance referred to in the preceding clause (b),
     so long as the holder of such restriction or encumbrance agrees to
     recognize the rights of such lessee or sublessee under such lease;

          (viii) Liens arising from filing UCC financing statements relating
     solely to leases permitted by this Agreement;

                                      21
<PAGE>

          (ix)   Liens in favor of customs and revenue authorities arising as a
     matter of law to secure payment of customs duties in connection with the
     importation of goods;

          (x)    any zoning or similar law or right reserved to or vested in any
     governmental office or agency to control or regulate the use of any real
     property;

          (xi)   Liens securing obligations (other than obligations representing
     Indebtedness for borrowed money) under operating, reciprocal easement or
     similar agreements entered into in the ordinary course of business of
     Company and its Subsidiaries; and

          (xii)  licenses of patents, trademarks and other intellectual property
     rights granted by Company or any of its Subsidiaries in the ordinary course
     of business and not interfering in any material respect with the ordinary
     conduct of the business of Company or such Subsidiary.

     "Person" means and includes natural persons, corporations, limited
partnerships, general partnerships, limited liability companies, limited
liability partnerships, joint stock companies, Joint Ventures, associations,
companies, trusts, banks, trust companies, land trusts, business trusts or other
organizations, whether or not legal entities, and governments (whether federal,
state or local, domestic or foreign, and including political subdivisions
thereof) and agencies or other administrative or regulatory bodies thereof.

     "Pledged Collateral" means, collectively, the "Pledged Collateral" as
defined in the Holdings Pledge Agreement, the Company Pledge Agreement, the
Subsidiary Pledge Agreements and the Auxiliary Pledge Agreements.

     "Potential Event of Default" means a condition or event that, after notice
or lapse of time or both, would constitute an Event of Default.

     "Prime Rate" means the rate that BTCo announces from time to time as its
prime lending rate, as in effect from time to time. The Prime Rate is a
reference rate and does not necessarily represent the lowest or best rate
actually charged to any customer. BTCo or any other Lender may make commercial
loans or other loans at rates of interest at, above or below the Prime Rate.

     "Pro Rata Share" means, with respect to a Lender (i) with respect to all
payments, computations and other matters relating to the Term Loan Commitment or
the Term Loan of any Lender, the percentage obtained by dividing (x) the Term
                                                        --------
Loan Exposure of that Lender by (y) the Term Loan Exposure of all Lenders, (ii)
                             --
with respect to all payments, computations and other matters relating to the
Revolving Loan Commitment or the Revolving Loans of any Lender or any Letter of
Credit issued or participations in any Swing Line Loans purchased or deemed
purchased by any Lender, the percentage obtained by dividing (x) the Revolving
                                                    --------
Loan Exposure of that Lender by (y) the aggregate Revolving Loan Exposure of all
                             --
Lenders, and (iii) for all other purposes with respect to each Lender, the
percentage obtained by dividing (x) the sum of the Term Loan Exposure of that
                       --------
Lender plus the Revolving Loan Exposure of that Lender by (y) the sum of the
       ----                                            --
aggregate Term Loan Exposure of all Lenders plus the aggregate Revolving Loan
                                            ----
Exposure of all Lenders, as such percentage may be adjusted by assignments
permitted

                                      22
<PAGE>

pursuant to subsection 10.1. The initial Pro Rata Share of each Lender for
purposes of each of clauses (i) and (ii) of the preceding sentence is set forth
opposite the name of that Lender in Schedule 2.l annexed hereto.
                                    ------------
     "PTO" means the United States Patent and Trademark Office or any successor
or substitute office in which filings are necessary or, in the opinion of
Administrative Agent, desirable in order to create or perfect Liens on any IP
Collateral.

     "Real Property Asset" means, at any time of determination, any interest
then owned by any Loan Party in any real property.

     "Recapitalization" means the transactions contemplated by the
Recapitalization Agreement.

     "Recapitalization Agreement" means that certain Recapitalization Agreement
among BSH Trust, SIG Trust, Hellman and Freedman Capital Partners III, L.P., H&F
Orchard Partners III, L.P, H&F International Partners III, L.P., and Positano
Partners dated November 28, 1998 in the form delivered to the Administrative
Agent and Lenders prior to their execution of this Agreement and as such may be
amended from time to time thereafter to the extent permitted under subsection 7.
14A.

     "Recorded Leasehold Interest" means a Leasehold Property with respect to
which a Record Document (as hereinafter defined) has been recorded in all places
necessary or desirable, in Administrative Agent's reasonable judgment, to give
constructive notice of such Leasehold Property to third-party purchasers and
encumbrancers of the affected real property. For purposes of this definition,
the term "Record Document" means, with respect to any Leasehold Property, (a)
the lease evidencing such Leasehold Property or a memorandum thereof, executed
and acknowledged by the owner of the affected real property, as lessor, or (b)
if such Leasehold Property was acquired or subleased from the holder of a
Recorded Leasehold Interest, the applicable assignment or sublease document,
executed and acknowledged by such holder, in each case in form sufficient to
give such constructive notice upon recordation and otherwise in form reasonably
satisfactory to Administrative Agent.

     "Reference Lenders" means BTCo.

     "Refunded Swing Line Loans" has the meaning assigned to that term in
subsection 2.1A(iii).

     "Register" has the meaning assigned to that term in subsection 2.1D.

     "Regulation D" means Regulation D of the Board of Governors of the Federal
Reserve System, as in effect from time to time.

     "Reimbursement Date" has the meaning assigned to that term in subsection
3.3B.

     "Related Agreements" means, collectively, the Recapitalization Agreement,
Management Contracts, Governance Agreement and the definitive documents to be
entered into to effect the Reorganization.

                                      23
<PAGE>

     "Release" means any release, spill, emission, leaking, pumping, pouring,
injection, escaping, deposit, disposal, discharge, dispersal, dumping, leaching
or migration of Hazardous Materials into the indoor or outdoor environment
(including the abandonment or disposal of any barrels, containers or other
closed receptacles containing any Hazardous Materials), including the movement
of any Hazardous Materials through the air, soil, surface water or groundwater.

     "Reorganization" has the meaning assigned to that term in the recitals to
this Agreement.

     "Request for Issuance of Letter of Credit" means a notice substantially in
the form of Exhibit III annexed hereto delivered by Company to Administrative
            -----------
Agent pursuant to subsection 3.1B(i) with respect to the proposed issuance of a
Letter of Credit.

     "Requisite Lenders" means Lenders having or holding more than 50% of the
sum of the aggregate Term Loan Exposure of all Lenders plus the aggregate
                                                       ----
Revolving Loan Exposure of all Lenders.

     "Restricted Junior Payment" means (i) any distribution, direct or indirect,
on account of any membership interests of Company now or hereafter outstanding,
except a distribution payable solely in membership interests of that class of
membership interests payable solely to holders of that class, (ii) any
redemption, retirement, sinking fund or similar payment, purchase or other
acquisition for value, direct or indirect, of any membership interests of
Company now or hereafter outstanding, (iii) any payment made to retire, or to
obtain the surrender of, any outstanding warrants, options or other rights to
acquire membership interests of Company now or hereafter outstanding, and (iv)
any payment or prepayment of principal of, premium, if any, or interest on, or
redemption, purchase, retirement, defeasance (including in-substance or legal
defeasance), sinking fund or similar payment with respect to, any Subordinated
Indebtedness.

     "Revolving Lender" means any Lender who is committed to make Revolving
Loans to Company.

     "Revolving Loan Commitment" means the commitment of a Lender to make
Revolving Loans to Company pursuant to subsection 2.1A(ii), and "Revolving Loan
Commitments" means such commitments of all Lenders in the aggregate.

     "Revolving Loan Commitment Termination Date" means December 31, 2004.

     "Revolving Loan Exposure" means, with respect to any Lender as of any date
of determination (i) prior to the termination of the Revolving Loan Commitments,
that Lender's Revolving Loan Commitment and (ii) after the termination of the
Revolving Loan Commitments, the sum of(a) the aggregate outstanding principal
amount of the Revolving Loans of that Lender plus (b) in the event that Lender
                                             ----
is an Issuing Lender, the aggregate Letter of Credit Usage in respect of all
Letters of Credit issued by that Lender (in each case net of any participations
purchased or deemed purchased by other Lenders in such Letters of Credit or any
unreimbursed drawings thereunder) plus (c) the aggregate amount of all
                                  ----
participations purchased or deemed purchased by that Lender in any outstanding
Letters of Credit or any unreimbursed drawings under any Letters of Credit plus
                                                                           ----
(d) in the case of Swing Line Lender, the aggregate outstanding principal amount
of all Swing Line Loans (net of any participations therein

                                      24
<PAGE>

purchased or deemed purchased by other Lenders) plus (e) the aggregate amount of
                                                ----
all participations purchased or deemed purchased by that Lender in any
outstanding Swing Line Loans.

     "Revolving Loans" means the Loans made by Lenders to Company pursuant to
subsection 2.1A(ii).

     "Revolving Notes" means (i) the promissory notes of Company issued pursuant
to subsection 2.1E(i)(b) on the Closing Date and (ii) any promissory notes
issued by Company pursuant to the last sentence of subsection 10.1B(i) in
connection with assignments of the Revolving Loan Commitments and Revolving
Loans of any Lenders, in each case substantially in the form of Exhibit V
                                                                ---------
annexed hereto, as they may be amended, supplemented or otherwise modified from
time to time.

     "Rollover Holders" has the meaning assigned to that term in the Recitals to
this Agreement.

     "Rollover Interests" has the meaning assigned to that term in the Recitals
to this Agreement.

     "Securities" means any stock, shares, membership interests, partnership
interests, voting trust certificates, certificates of interest or participation
in any profit-sharing agreement or arrangement, options, warrants, bonds,
debentures, notes, or other evidences of indebtedness, secured or unsecured,
convertible, subordinated or otherwise, or in general any instruments commonly
known as "securities" or any certificates of interest, shares or participations
in temporary or interim certificates for the purchase or acquisition of, or any
right to subscribe to, purchase or acquire, any of the foregoing.

     "Securities Act" means the Securities Act of 1933, as amended from time to
time, and any successor statute.

     "SIG" has the meaning assigned to that term in the introduction to this
Agreement.

     "SIG Holdings" means SIG Holding LLC, a Delaware limited liability
company.

     "SIG Trust" means Strategic Interactive Group Co., a Massachusetts
business trust.

     "Solvent" means, with respect to any Person, that as of the date of
determination both (A) (i) the then fair saleable value of the property of such
Person is (y) greater than the total amount of liabilities (including contingent
liabilities) of such Person and (z) not less than the amount that will be
required to pay the probable liabilities on such Person's then existing debts as
they become absolute and matured considering all financing alternatives and
potential asset sales reasonably available to such Person; (ii) such Person's
capital is not unreasonably small in relation to its business or any
contemplated or undertaken transaction; and (iii) such Person does not intend to
incur, or believe (nor should it reasonably believe) that it will incur, debts
beyond its ability to pay such debts as they become due; and (B) such Person is
"solvent" within the meaning given that term and similar terms under applicable
laws relating to fraudulent transfers and conveyances. For purposes of this
definition, the amount of any contingent liability at any

                                      25
<PAGE>

time shall be computed as the amount that, in light of all of the facts and
circumstances existing at such time, represents the amount that can reasonably
be expected to become an actual or matured liability.

     "Standby Letter of Credit" means any standby letter of credit or similar
instrument issued for the purpose of supporting (i) Indebtedness of Company or
any of its Subsidiaries in respect of industrial revenue or development bonds or
financings, (ii) workers' compensation liabilities of Company or any of its
Subsidiaries, (iii) the obligations of third party insurers of Company or any of
its Subsidiaries arising by virtue of the laws of any jurisdiction requiring
third party insurers, (iv) obligations with respect to Capital Leases or
Operating Leases of Company or any of its Subsidiaries, and (v) performance,
payment, deposit or surety obligations of Company or any of its Subsidiaries, in
any case if required by law or governmental rule or regulation or in accordance
with custom and practice in the industry; provided that Standby Letters of
                                          --------
Credit may not be issued for the purpose of supporting (a) trade payables or (b)
any Indebtedness constituting "antecedent debt" (as that term is used in Section
547 of the Bankruptcy Code).

     "Start-Up Losses" means, for Fiscal Year 1999, losses of Company or any of
its Subsidiaries resulting from the operations of Company or any of its
Subsidiaries in London, England.

     "Subordinated Indebtedness" means (i) the Management Notes and (ii) any
Indebtedness of Company subordinated in right of payment to the Obligations
pursuant to documentation containing maturities, amortization schedules,
covenants, defaults, remedies, subordination provisions and other material terms
in form and substance satisfactory to Administrative Agent and Requisite
Leaders.

     "Subsidiary" means, with respect to any Person, any corporation,
partnership, limited liability company, association, joint venture or other
business entity of which more than 50% of the total voting power of shares of
stock or other ownership interests entitled (without regard to the occurrence of
any contingency) to vote in the election of the Person or Persons (whether
directors, managers, trustees or other Persons performing similar functions)
having the power to direct or cause the direction of the management and policies
thereof is at the time owned or controlled, directly or indirectly, by that
Person or one or more of the other Subsidiaries of that Person or a combination
thereof.

     "Subsidiary Guarantor" means any Subsidiary of Company other than a BSH
Agent Subsidiary that executes and delivers a counterpart of the Subsidiary
Guaranty on the Closing Date or from time to time thereafter pursuant to
subsection 6.8.

     "Subsidiary Guaranty" means the Subsidiary Guaranty executed and delivered
by existing Subsidiaries of Company on the Closing Date and to be executed and
delivered by additional Subsidiaries of Company other than a BSH Agent
Subsidiary from time to time thereafter in accordance with subsection 6.8,
substantially in the form of Exhibit XVI annexed hereto, as such Subsidiary
                             -----------
Guaranty may hereafter be amended, supplemented or otherwise modified from time
to time.
                                      26
<PAGE>

     "Subsidiary Pledge Agreement" means each such Subsidiary Pledge Agreement
executed and delivered by an existing Subsidiary Guarantor on the Closing Date
or executed and delivered by any additional Subsidiary Guarantor from time to
time thereafter in accordance with subsection 6.8, in each case substantially in
the form of Exhibit XVII annexed hereto, as such Subsidiary Pledge Agreement may
            ------------
be amended, supplemented or otherwise modified from time to time, and
"Subsidiary Pledge Agreements" means all such Subsidiary Pledge Agreements,
collectively.

     "Subsidiary Security Agreement" means each Subsidiary Security Agreement
executed and delivered by an existing Subsidiary Guarantor on the Closing Date
or executed and delivered by an existing Subsidiary Guarantor from time to time
thereafter in accordance with subsection 6.8, in each case substantially in the
form of Exhibit XVIII annexed hereto, as such Subsidiary Security Agreement may
        -------------
be amended, supplemented or otherwise modified from time to time, and
"Subsidiary Security Agreements" means all such Subsidiary Security Agreements.
collectively.

     "Supermajority Lenders" of any Class means those Lenders which would
constitute the Requisite Lenders under, and as defined in, this Agreement if (x)
all outstanding Obligations of the other Class under this Agreement were repaid
in full and all Commitments thereto were terminated and (y) the percentage "50%"
contained therein were changed to "66-2/3%".

     "Supplemental Collateral Agent" has the meaning assigned to that term in
subsection 9.ID.

     "Swing Line Lender" means BTCo, or any Person serving as a successor
Administrative Agent hereunder, in its capacity as Swing Line Lender hereunder.

     "Swing Line Loan Commitment" means the commitment of Swing Line Lender to
make Swing Line Loans to Company pursuant to subsection 2.1A(iii).

     "Swing Line Loans" means the Loans made by Swing Line Lender to Company
pursuant to subsection 2.1A(iii).

     "Swing Line Note" means (i) the promissory note of Company issued pursuant
to subsection 2.1E(ii) on the Closing Date and (ii) any promissory note issued
by Company to any successor Administrative Agent and Swing Line Lender pursuant
to the last sentence of subsection 9.5B, in each case substantially in the form
of Exhibit VI annexed hereto, as it may be amended, supplemented or otherwise
   ----------
modified from time to time.

     "Syndication Agent" has the meaning assigned to that term in the
introduction to this Agreement.

     "Tax" or "Taxes" means any present or future tax, levy, impost, duty,
charge, fee, deduction or withholding of any nature and whatever called, by any
Governmental Authority, on whomsoever and wherever imposed, levied, collected,
withheld or assessed; provided that "Tax on the overall net income" of a Person
                      --------
shall be construed as a reference to a tax imposed by the jurisdiction in which
that Person is organized or in which that Person's principal office (and/or, in
the case of a Lender, its lending office) is located or in which that Person
(and/or, in the case

                                      27
<PAGE>

of a Lender, its lending office) is deemed to be doing business (each such
jurisdiction, a "Home Jurisdiction") on all or part of the net income, profits
or gains (whether worldwide, or only insofar as such income, profits or gains
are considered to arise in or to relate to a particular jurisdiction, or
otherwise) of that Person (and/or, in the case of a Lender, its lending office)
or a franchise tax imposed by a Home Jurisdiction of such Person.

     "Term Loan Commitment" means the commitment of a Lender to make a Term
Loan to Company pursuant to subsection 2.1A(i), and "Term Loan Commitments"
means such commitments of all Lenders in the aggregate.

     "Term Loan Exposure" means, with respect to any Lender as of any date of
determination (i) prior to the funding of the Term Loans, that Lender's Term
Loan Commitment and (ii) after the funding of the Term Loans, the outstanding
principal amount of the Term Loan of that Lender.

     "Term Loan Lender" means any Lender who is committed to make Term Loans
to Company.

     "Term Loans" means the Loans made by Lenders to Company pursuant to
subsection 2.1A(i).

     "Term Notes" means (i) the promissory notes of Company issued pursuant to
subsection 2.IE(i)(a) on the Closing Date and (ii) any promissory notes issued
by Company pursuant to the last sentence of subsection 10.1B(i) in connection
with assignments of the Term Loan Commitments or Term Loans of any Lenders, in
each case substantially in the form of Exhibit IV annexed hereto, as they may be
                                       ----------
amended, supplemented or otherwise modified from time to time.

     "Title Company" means any title insurance company reasonably satisfactory
to Administrative Agent.

     "Total Utilization of Revolving Loan Commitments" means, as at any date of
determination, the sum of (i) the aggregate principal amount of all outstanding
Revolving Loans plus (ii) the aggregate principal amount of all outstanding
                ----
Swing Line Loans plus (iii) the Letter of Credit Usage.
                 ----
     "Transaction Costs" means the fees, costs and expenses payable by Company
on or before the Closing Date in connection with the transactions contemplated
by the Loan Documents and the Related Agreements.

     "Trusts" means (i) prior to the consummation of the Reorganization, each of
BSH Trust and SIG Trust and (ii) after the consummation of the Reorganization,
BSH Trust.

     "UCC" means the Uniform Commercial Code (or any similar or equivalent
legislation) as in effect in any applicable jurisdiction.

     "Vendors" has the meaning assigned to that term in the definition of BSH
Agent Subsidiary.

                                      28
<PAGE>

     "Year 2000 Compliant" means that all Information Systems and Equipment
accurately process date data (including, but not limited to, calculating,
comparing and sequencing), before, during and after the year 2000, as well as
same and multi-century dates, or between the 1999 and 2000, taking into account
all leap years, including the fact that the year 2000 is a year, and further,
that when used in combination with, or interfacing with, other Information
Systems and Equipment, shall accurately accept, release and exchange date data,
and shall in material respects continue to function in the same manner as it
performs today and shall otherwise impair the accuracy or functionality of
Information Systems and Equipment.

1.2  Accounting Terms; Utilization of GAAP for Purposes of Calculations Under
     ------------------------------------------------------------------------
Agreement.
---------

     Except as otherwise expressly provided in this Agreement, all accounting
terms not otherwise defined herein shall have the meanings assigned to them in
conformity with GAAP Financial statements and other information required to be
delivered by Company to Lenders pursuant to clauses (i), (ii), (iii) and (xiii)
of subsection 6.1 shall be prepared in accordance GAAP as in effect at the time
of such preparation (and delivered together with the reconciliation statements
provided for in subsection 6.1(v)). Calculations in connection with the
definitions covenants and other provisions of this Agreement shall utilize
accounting principles and policies in conformity with those used to prepare the
financial statements referred to in subsection 5.3

1.3  Other Definitional Provisions and Rules of Construction.
     -------------------------------------------------------

     A.   Any of the terms defined herein may, unless the context otherwise
requires, be used in the singular or the plural, depending on the reference.

     B.   References to "Sections" and "subsections" shall be to Sections and
subsections, respectively, of this Agreement unless otherwise specifically
provided.

     C.   The use in any of the Loan Documents of the word "include" or
"including", when following any general statement, term or matter, shall not be
construed to limit such statement, term or matter to the specific items or
matters set forth immediately following such word or to similar items or
matters, whether or not nonlimiting language (such as "without limitation" or
"but not limited to" or words of similar import) is used with reference thereto,
but rather shall be deemed to refer to all other items or matters that fall
within the broadest possible scope of such general statement, term or matter.

SECTION 2. AMOUNTS AND TERMS OF COMMITMENTS AND LOANS

2.1  Commitments; Making of Loans; the Register; Notes.
     -------------------------------------------------

     A.   Commitments. Subject to the terms and conditions of this Agreement and
in reliance upon the representations and warranties of Company herein set forth,
each Lender hereby severally agrees to make the Loans described in subsections
2.1A(i) and 2.1A(ii) and Swing Line Lender hereby agrees to make the Loans
described in subsection 2.1A(iii).

                                      29
<PAGE>

          (i)  Term Loans. Each Term Loan Lender severally agrees to lend to
               ----------
     Company on the Closing Date an amount not exceeding its Pro Rata Share of
     the aggregate amount of the Term Loan Commitments to be used for the
     purposes identified in subsection 2.5A. The Term Loans are the joint and
     several obligations of the Borrowers. The amount of each Term Loan Lender's
     Term Loan Commitment is set forth opposite its name on Schedule 2.1 annexed
     hereto and the aggregate amount of the Term Loan Commitments is
     $73,399,090; provided that the Term Loan Commitments of Term Loan Lenders
                  --------
     shall be adjusted to give effect to any assignments of the Term Loan
     Commitments pursuant to subsection 10.lB. Each Term Loan Lender's Term
     Loan Commitment shall expire immediately and without further action on
     January 31, 1999 if the Term Loans are not made on or before that date.
     Company may make only one borrowing under the Term Loan Commitments.
     Amounts borrowed under this subsection 2.1A(i) and subsequently repaid or
     prepaid may not be reborrowed.

          (ii) Revolving Loans. Each Revolving Lender severally agrees, subject
               ---------------
     to the limitations set forth below with respect to the maximum amount of
     Revolving Loans permitted to be outstanding from time to time, to lend to
     Company from time to time during the period from the Closing Date to but
     excluding the Revolving Loan Commitment Termination Date an aggregate
     amount not exceeding its Pro Rata Share of the aggregate amount of the
     Revolving Loan Commitments to be used for the purposes identified in
     subsection 2.5B. The Revolving Loans are the joint and several obligations
     of the Borrowers. The original amount of each Revolving Lender's Revolving
     Loan Commitment is set forth opposite its name on Schedule 2.1 annexed
     hereto and the aggregate original amount of the Revolving Loan Commitments
     is $20,000,000; provided that the Revolving Loan Commitments of Lenders
                     --------
     shall be adjusted to give effect to any assignments of the Revolving Loan
     Commitments pursuant to subsection 10.1B; and provided, further that the
                                                   --------
     amount of the Revolving Loan Commitments shall be reduced from time to
     time by the amount of any reductions thereto made pursuant to subsections
     2.4B(ii) and 2.4B(iii). Each Revolving Lender's Revolving Loan Commitment
     shall expire on the Revolving Loan Commitment Termination Date and all
     Revolving Loans and all other amounts owed hereunder with respect to the
     Revolving Loans and the Revolving Loan Commitments shall be paid in full no
     later than that date; provided that each Revolving Lender's Revolving Loan
                           --------
     Commitment shall expire immediately and without further action on January
     31, 1999 if the Term Loans and any initial Revolving Loans are not made on
     or before that date. Amounts borrowed under this subsection 2.1A(ii) may be
     repaid and reborrowed to but excluding the Revolving Loan Commitment
     Termination Date.

          Anything contained in this Agreement to the contrary notwithstanding,
          the Revolving Loans and the Revolving Loan Commitments shall be
          subject to the following limitations in the amounts and during the
          periods indicated:

               (a)  in no event shall the Total Utilization of Revolving Loan
          Commitments at any time exceed the Revolving Loan Commitments then in
          effect; and

                                      30
<PAGE>

                 (b)  for 30 consecutive days during each consecutive twelve-
          month period, the sum of the aggregate outstanding principal amount of
          all Revolving Loans plus the aggregate outstanding principal amount of
          all Swing Line Loans shall not exceed $8,000,000.

          (iii)  Swing Line Loans. Swing Line Lender hereby agrees, subject to
                 ----------------
     the limitations set forth below with respect to the maximum amount of Swing
     Line Loans permitted to be outstanding from time to time, to make a portion
     of the Revolving Loan Commitments available to Company from time to time
     during the period from the Closing Date to but excluding the Revolving Loan
     Commitment Termination Date by making Swing Line Loans to Company in an
     aggregate amount not exceeding the amount of the Swing Line Loan Commitment
     to be used for the purposes identified in subsection 2.5B, notwithstanding
     the fact that such Swing Line Loans, when aggregated with Swing Line
     Lender's outstanding, Revolving Loans and Swing Line Lender's Pro Rata
     Share of the Letter of Credit Usage then in effect, may exceed Swing Line
     Lender's Revolving Loan Commitment. The Swing Line Loans are the joint and
     several obligations of the Borrowers. The original amount of the Swing Line
     Loan Commitment is $3,500,000; provided that any reduction of the Revolving
                                    --------
     Loan Commitments made pursuant to subsection 2.4B(ii) or 2.4B(iii) which
     reduces the aggregate Revolving Loan Commitments to an amount less than the
     then current amount of the Swing Line Loan Commitment shall result in an
     automatic corresponding reduction of the Swing Line Loan Commitment to the
     amount of the Revolving Loan Commitments, as so reduced, without any
     further action on the part of Company, Administrative Agent or Swing Line
     Lender. The Swing Line Loan Commitment shall expire on the Revolving Loan
     Commitment Termination Date and all Swing Line Loans and all other amounts
     owed hereunder with respect to the Swing Line Loans shall be paid in full
     no later than that date; provided that the Swing Line Loan Commitment shall
                              --------
     expire immediately and without further action on January 31, 1999 if the
     Term Loans and any initial Revolving Loans are not made on or before that
     date. Outstanding Swing Line Loans shall be converted to Revolving Loans
     five Business Days after the Funding Date of such Swing Line Loan. Amounts
     borrowed under this subsection 2.1A(iii) may be repaid and reborrowed to
     but excluding the Revolving Loan Commitment Termination Date.

Anything contained in this Agreement to the contrary notwithstanding, the Swing
Line Loans and the Swing Line Loan Commitment shall be subject to the following
limitations in the amounts and during the periods indicated:

                 (a)  in no event shall the Total Utilization of Revolving Loan
          Commitments at any time exceed the Revolving Loan Commitments then in
          effect; and

                 (b)  for 30 consecutive days during each consecutive twelve-
          month period, the sum of the aggregate outstanding principal amount of
          all Revolving Loans plus the aggregate outstanding principal amount of
          all Swing Line Loans shall not exceed $8,000,000.

                                      31

<PAGE>

With respect to any Swing Line Loans which have not been voluntarily prepaid by
Company pursuant to subsection 2.4B(i), Swing Line Lender may, at any time in
its sole and absolute discretion, deliver to Administrative Agent (with a copy
to Company), no later than 10:00 A.M. (New York City time) on the first Business
Day in advance of the proposed Funding Date, a notice (which shall be deemed to
be a Notice of Borrowing given by Company) requesting Revolving Lenders to make
Revolving Loans that are Base Rate Loans on such Funding Date in an amount equal
to the amount of such Swing Line Loans (the "Refunded Swing Line Loans")
outstanding on the date such notice is given which Swing Line Lender requests
Revolving Lenders to prepay. Anything contained in this Agreement to the
contrary notwithstanding, (i) the proceeds of such Revolving Loans made by
Revolving Lenders other than Swing Line Lender shall be immediately delivered by
Administrative Agent to Swing Line Lender (and not to Company) and applied to
repay a corresponding portion of the Refunded Swing Line Loans and (ii) on the
day such Revolving Loans are made, Swing Line Lender's Pro Rata Share of the
Refunded Swing Line Loans shall be deemed to be paid with the proceeds of a
Revolving Loan made by Swing Line Lender, and such portion of the Swing Line
Loans deemed to be so paid shall no longer be outstanding as Swing Line Loans
and shall no longer be due under the Swing Line Note of Swing Line Lender but
shall instead constitute part of Swing Line Lender's outstanding Revolving Loans
and shall be due under the Revolving Note of Swing Line Lender. Company hereby
authorizes Administrative Agent and Swing Line Lender to charge Company's
accounts with Administrative Agent and Swing Line Lender (up to the amount
available in each such account) in order to immediately pay Swing Line Lender
the amount of the Refunded Swing Line Loans to the extent the proceeds of such
Revolving Loans made by Lenders, including the Revolving Loan deemed to be made
by Swing Line Lender, are not sufficient to repay in full the Refunded Swing
Line Loans. If any portion of any such amount paid (or deemed to be paid) to
Swing Line Lender should be recovered by or on behalf of Company from Swing Line
Lender in bankruptcy, by assignment for the benefit of creditors or otherwise,
the loss of the amount so recovered shall be ratably shared among all Revolving
Lenders in the manner contemplated by subsection 10.5.

If for any reason (a) Revolving Loans are not made upon the request of Swing
Line Lender as provided in the immediately preceding paragraph in an amount
sufficient to repay any amounts owed to Swing Line Lender in respect of any
outstanding Swing Line Loans or (b) the Revolving Loan Commitments are
terminated at a time when any Swing Line Loans are outstanding, each Revolving
Lender shall be deemed to, and hereby agrees to, have purchased a participation
in such outstanding Swing Line Loans in an amount equal to its Pro Rata Share
(calculated, in the case of the foregoing clause (b), immediately prior to such
termination of the Revolving Loan Commitments) of the unpaid amount of such
Swing Line Loans together with accrued interest thereon. Upon one Business Day's
notice from Swing Line Lender, each Revolving Lender shall deliver to Swing Line
Lender an amount equal to its respective participation in same day funds at the
Funding and Payment Office. In order to further evidence such participation (and
without prejudice to the effectiveness of the participation provisions set forth
above), each Revolving Lender agrees to enter into a separate participation
agreement at the request of Swing Line Lender in form and substance reasonably
satisfactory to Swing Line Lender. In the event any Revolving Lender fails to
make available to Swing Line Lender the amount of such Revolving Lender's
participation as provided in this paragraph, Swing Line Lender shall be entitled
to recover such amount on demand from such Revolving Lender together with
interest thereon at the rate customarily used by Swing Line Lender for the
correction of errors among banks for

                                      32
<PAGE>

three Business Days and thereafter at the Base Rate. In the event Swing Line
Lender receives a payment of any amount in which other Revolving Lenders have
purchased participations as provided in this paragraph, Swing Line Lender shall
promptly distribute to each such other Lender its Pro Rata Share of such
payment.

Anything contained herein to the contrary notwithstanding, each Revolving
Lender's obligation to make Revolving Loans for the purpose of repaying any
Refunded Swing Line Loans pursuant to the second preceding paragraph and each
Revolving Lender's obligation to purchase a participation in any unpaid Swing
Line Loans pursuant to the immediately preceding paragraph shall be absolute and
unconditional and shall not be affected by any circumstance, including (a) any
set-off, counterclaim, recoupment, defense or other right which such Lender may
have against Swing Line Lender, Company or any other Person for any reason
whatsoever; (b) the occurrence or continuation of an Event of Default or a
Potential Event of Default; (c) any adverse change in the business, operations,
properties, assets, condition (financial or otherwise, or prospects of Company
or any of its Subsidiaries; (d) any breach of this Agreement or any other Loan
Document by any party thereto; or (e) any other circumstance, happening or event
whatsoever, whether or not similar to any of the foregoing; provided that such
                                                            --------
obligations of each Revolving Lender are subject to the condition that (X) Swing
Line Lender believed in good faith that all conditions under Section 4 to the
making of the applicable Refunded Swing Line Loans or other unpaid Swing Line
Loans, as the case may be, were satisfied at the time such Refunded Swing Line
Loans or unpaid Swing Line Loans were made or (Y) the satisfaction of any such
condition not satisfied had been waived in accordance with subsection 10.6 prior
to or at the time such Refunded Swing Line Loans or other unpaid Swing Line
Loans were made.

     B.  Borrowing Mechanics. Term Loans or Revolving Loans made on any Funding
Date (other than Revolving Loans made pursuant to a request by Swing Line Lender
pursuant to subsection 2.1A(iii) for the purpose of repaying any Refunded Swing
Line Loans or Revolving Loans made pursuant to subsection 3.3B for the purpose
of reimbursing any Issuing Lender for the amount of a drawing under a Letter of
Credit issued by it) shall be in an aggregate minimum amount of $250,000 and
integral multiples of $100,000 in excess of that amount; provided that Term
                                                         --------
Loans or Revolving Loans made on any Funding Date as Eurodollar Rate Loans with
a particular Interest Period shall be in an aggregate minimum amount of
$1,000,000 and integral multiples of $500,000 in excess of that amount. Swing
Line Loans made on any Funding Date shall be in an aggregate minimum amount of
$500,000 and integral multiples of S250,000 in excess of that amount. Whenever
Company desires that Lenders make Term Loans or Revolving Loans it shall deliver
to Administrative Agent a Notice of Borrowing no later than 10:00 A.M. (New York
City time) at least three Business Days in advance of the proposed Funding Date
(in the case of a Eurodollar Rate Loan) or at least one Business Day in advance
of the proposed Funding Date (in the case of a Base Rate Loan). Whenever Company
desires that Swing Line Lender make a Swing Line Loan, it shall deliver to
Administrative Agent a Notice of Borrowing no later than 12:00 Noon (New York
City time) on the proposed Funding Date. The Notice of Borrowing shall specify
(i) the proposed Funding Date (which shall be a Business Day), (ii) the amount
and type of Loans requested, (iii) in the case of Swing Line Loans and any Loans
made on the Closing Date or within a period of 30 days after the Closing Date,
that such Loans shall be Base Rate Loans unless approved by Administrative
Agent, (iv) in the case of Revolving Loans not made on the Closing Date or
within a period of 30 days after the Closing Date, whether such Loans shall be
Base Rate Loans or Eurodollar Rate Loans, and (v) in the case of any Loans

                                      33
<PAGE>

requested to be made as Eurodollar Rate Loans, the initial Interest Period
requested therefor. Term Loans and Revolving Loans may be continued as or
converted into Base Rate Loans and Eurodollar Rate Loans in the manner provided
in subsection 2.2D. In lieu of delivering the above-described Notice of
Borrowing, Company may give Administrative Agent telephonic notice by the
required time of any proposed borrowing under this subsection 2.1B; provided
                                                                    --------
that such notice shall be promptly confirmed in writing by delivery of a Notice
of Borrowing to Administrative Agent on or before the applicable Funding Date.

     Neither Administrative Agent nor any Lender shall incur any liability to
Company in acting upon any telephonic notice referred to above that
Administrative Agent believes in good faith to have been given by a duly
authorized officer or other person authorized to borrow on behalf of Company or
for otherwise acting in good faith under this subsection 2.1B, and upon funding
of Loans by Lenders in accordance with this Agreement pursuant to any such
telephonic notice Company shall have effected Loans hereunder.

     Company shall notify Administrative Agent prior to the funding of any Loans
in the event that any of the matters to which Company is required to certify in
the applicable Notice of Borrowing is no longer true and correct as of the
applicable Funding Date, and the acceptance by Company of the proceeds of any
Loans shall constitute a re-certification by Company, as of the applicable
Funding Date, as to the matters to which Company is required to certify in the
applicable Notice of Borrowing.

     Except as otherwise provided in subsections 2.6B, 2.6C and 2.6G, a Notice
of Borrowing for a Eurodollar Rate Loan (or telephonic notice in lieu thereof)
shall be irrevocable on and after the related Interest Rate Determination Date,
and Company shall be bound to make a borrowing in accordance therewith.

     C. Disbursement of Funds. All Term Loans and Revolving Loans under this
Agreement shall be made by Lenders simultaneously and proportionately to their
respective Pro Rata Shares, it being understood that no Lender shall be
responsible for any default by any other Lender in that other Lender's
obligation to make a Loan requested hereunder nor shall the Commitment of any
Lender to make the particular type of Loan requested be increased or decreased
as a result of a default by any other Lender in that other Lender's obligation
to make a Loan requested hereunder. Promptly after receipt (and in any event on
the day following Administrative Agent's receipt) by Administrative Agent of a
Notice of Borrowing pursuant to subsection 2.1B (or telephonic notice in lieu
thereof), Administrative Agent shall notify each Lender or Swing Line Lender, as
the case may be, of the proposed borrowing. Each Lender shall make the amount of
its Loan available to Administrative Agent not later than 12:00 Noon (New York
City time) on the applicable Funding Date, and Swing Line Lender shall make the
amount of its Swing Line Loan available to Administrative Agent not later than
2:00 P.M.(New York City time) on the applicable Funding Date, in each case in
same day funds in Dollars, at the Funding and Payment Office. Except as provided
in subsection 2.1A(iii) or subsection 3.3B with respect to Revolving Loans used
to repay Refunded Swing Line Loans or to reimburse any Issuing Lender for the
amount of a drawing under a Letter of Credit issued by it, upon satisfaction or
waiver of the conditions precedent specified in subsections 4.1 (in the case of
Loans made on the Closing Date) and 4.2 (in the case of all Loans),
Administrative Agent shall make the proceeds of such Loans available to Company
on the applicable Funding Date by

                                      34
<PAGE>

causing an amount of same day funds in Dollars equal to the proceeds of all such
Loans received by Administrative Agent from Lenders or Swing Line Lender, as the
case may be, to be credited to the account of Company as directed by its Notice
of Borrowing.

     Unless Administrative Agent shall have been notified by any Lender prior to
the Funding Date for any Loans that such Lender does not intend to make
available to Administrative Agent the amount of such Lender's Loan requested on
such Funding Date, Administrative Agent may assume that such Lender has made
such amount available to Administrative Agent on such Funding Date and
Administrative Agent may, in its sole discretion, but shall not be obligated to
make available to Company a corresponding amount on such Funding Date. If such
corresponding amount is not in fact made available to Administrative Agent by
such Lender, Administrative Agent shall be entitled to recover such
corresponding amount on demand from such Lender together with interest thereon,
for each day from such Funding Date until the date such amount is paid to
Administrative Agent, at the customary rate set by Administrative Agent for the
correction of errors among banks for three Business Days and thereafter at the
Base Rate If such Lender does not pay such corresponding amount forthwith upon
Administrative Agent's demand therefor, Administrative Agent shall promptly
notify Company and Company shall immediately pay such corresponding amount to
Administrative Agent together with interest thereon, for each day from such
Funding Date until the date such amount is paid to Administrative Agent, at the
rate payable under this Agreement for Base Rate Loans. Nothing in this
subsection 2.lC shall be deemed to relieve any Lender from its obligation to
fulfill its Commitments hereunder or to prejudice any rights that Company may
have against any Lender as a result of any default by such Lender hereunder.

     D. The Register.

        (i)   Administrative Agent shall maintain, at its address referred to in
     subsection 10.8, a register for the recordation of the names and addresses
     of Lenders and the Commitments and Loans of each Lender from time to time
     (the "Register"). The Register shall be available for inspection by Company
     or any Lender at any reasonable time and from time to time upon reasonable
     prior notice.

        (ii)  Administrative Agent shall record in the Register the Term Loan
     Commitment and Revolving Loan Commitment and the Term Loan and Revolving
     Loans from time to time of each Lender, the Swing Line Loan Commitment and
     the Swing Line Loans from time to time of Swing Line Lender, and each
     repayment or prepayment in respect of the principal amount of the Term Loan
     or Revolving Loans of each Lender or the Swing Line Loans of Swing Line
     Lender. Any such recordation shall be conclusive and binding on Company and
     each Lender, absent manifest error; provided that failure to make any such
                                         --------
     recordation, or any error in such recordation, shall not affect any
     Lender's Commitments or Company's Obligations in respect of any applicable
     Loans.

        (iii) Each Lender shall record on its internal records (including the
     Notes held by such Lender) the amount of the Term Loan and each Revolving
     Loan made by it and each payment in respect thereof. Any such recordation
     shall be conclusive and binding on Company, absent manifest error; provided
                                                                        --------
     that failure to make any such recordation, or any error in such
     recordation, shall not affect any Lender's Commitments or

                                      35
<PAGE>

     Company's Obligations in respect of any applicable Loans; and provided,
                                                                   --------
     further that in the event of any inconsistency between the Register and any
     Lender's records, the recordations in the Register shall govern.

          (iv) Company, Administrative Agent and Lenders shall deem and treat
     the Persons listed as Lenders in the Register as the holders and owners of
     the corresponding Commitments and Loans listed therein for all purposes
     hereof, and no assignment or transfer of any such Commitment or Loan shall
     be effective, in each case unless and until an Assignment Agreement
     effecting the assignment or transfer thereof shall have been accepted by
     Administrative Agent and recorded in the Register as provided in subsection
     10.1B(ii). Prior to such recordation, all amounts owed with respect to
     the applicable Commitment or Loan shall be owed to the Lender listed in the
     Register as the owner thereof, and any request, authority or consent of any
     Person who, at the time of making such request or giving such authority or
     consent, is listed in the Register as a Lender shall be conclusive and
     binding on any subsequent holder, assignee or transferee of the
     corresponding Commitments or Loans.

          (v)  Company hereby designates BTCo to serve as Company's agent solely
     for purposes of maintaining the Register as provided in this subsection
     2.1D, and Company hereby agrees that, to the extent BTCo serves in such
     capacity, BTCo and its officers, directors, employees, agents and
     affiliates shall constitute Indemnitees for all purposes under subsection
     10.3.

     E.   Notes. Company shall execute and deliver on the Closing Date (i) to
each Term Loan Lender (or to Administrative Agent for that Lender) a Term Note
substantially in the form of Exhibit IV annexed hereto to evidence that Term
Loan Lender's Term Loan, in the principal amount of that Term Loan Lender's Term
Loan and with other appropriate insertions, and (ii) to each Revolving Lender
(or to Administrative Agent for that Lender) a Revolving Note substantially in
the form of Exhibit V annexed hereto to evidence that Revolving Lender's
Revolving Loans, in the principal amount of that Revolving Lender's Revolving
Loan Commitment and with other appropriate insertions, and (iii) to Swing Line
Lender (or to Administrative Agent for Swing Line Lender) a Swing Line Note
substantially in the form of Exhibit VI annexed hereto to evidence Swing Line
Lender's Swing Line Loans, in the principal amount of the Swing Line Loan
Commitment and with other appropriate insertions.

     Administrative Agent may deem and treat the payee of any Note as the owner
thereof for all purposes hereof unless and until an Assignment Agreement
effecting the assignment or transfer thereof shall have been accepted by
Administrative Agent as provided in subsection 10.1B(ii). Any request,
authority or consent of any person or entity who, at the time of making such
request or giving such authority or consent, is the holder of any Note shall be
conclusive and binding on any subsequent holder, assignee or transferee of that
Note or of any Note or Notes issued in exchange therefor.

     F.   Joint and Several Obligations. Each of the Borrowers hereby agrees and
acknowledges that the Obligations in respect of the Term Loans, Revolving Loans,
Swing Line Loans and Letters of Credit and fees with respect thereto are the
joint and several obligations of each Borrower and that the liability of each
Borrower with respect to such Obligation shall not

                                      36
<PAGE>

be affected or impaired by (a) the dissolution or termination of, or any
increase, decrease or change in personnel of, any other Borrower, (b) the
insolvency or business failure of, or any assignment for the benefit of
creditors by, or the commencement of any bankruptcy, reorganization,
arrangement, moratorium or other debtor relief proceedings by or against, any
other Borrower or (c) the appointment of a receiver for, or the attachment,
restraint of or making or levying of any order of court or legal process
affecting, the property of any other Borrower; provided that each Borrower
                                               --------
hereby agrees that such Borrower shall not borrow amounts in excess of an amount
which would render such Borrower insolvent. If any payment is made by a Borrower
(a "Funding Borrower") in discharging any of the Obligations of the other
Borrower, that Funding Borrower shall be entitled to a contribution from the
other Borrower for all payments, damages and expenses incurred by that Funding
Borrower in discharging the Obligations. Each Borrower agrees that a separate
action or actions may be brought and prosecuted against any other Borrower and
whether or not any other Borrower is joined in any such action or actions.

2.2  Interest on the Loans.
     ---------------------

     A. Rate of Interest. Subject to the provisions of subsections 2.6 and 2.7,
each Term Loan and each Revolving Loan shall bear interest on the unpaid
principal amount thereof from the date made through maturity (whether by
acceleration or otherwise) at a rate determined by reference to the Base Rate or
the Adjusted Eurodollar Rate. Subject to the provisions of subsection 2.7, each
Swing Line Loan shall bear interest on the unpaid principal amount thereof from
the date made through maturity (whether by acceleration or otherwise) at a rate
determined by reference to the Base Rate. The applicable basis for determining
the rate of interest with respect to any Term Loan or any Revolving Loan shall
be selected by Company initially at the time a Notice of Borrowing is given with
respect to such Loan pursuant to subsection 2.lB, and the basis for determining
the interest rate with respect to any Term Loan or any Revolving Loan may be
changed from time to time pursuant to subsection 2.2D; provided that for the
                                                       --------
first 30 days following the Closing Date any Term Loan or Revolving Loan shall
bear interest at a rate determined by reference to the Base Rate unless
otherwise approved by Administrative Agent. If on any day a Term Loan or
Revolving Loan is outstanding with respect to which notice has not been
delivered to Agent in accordance with the terms of this Agreement specifying the
applicable basis for determining the rate of interest, then for that day that
Loan shall bear interest determined by reference to the Base Rate.

          (i) Subject to the provisions of subsections 2.2E and 2.7, the Term
     Loans and the Revolving Loans shall bear interest through maturity as
     follows:

               (a) If a Base Rate Loan, then at the sum of the Base Rate plus
          the Base Rate margin (the "Applicable Base Rate Margin") set forth in
          the table below opposite the Consolidated Leverage Ratio for the four-
          Fiscal Quarter period for which the applicable Margin Determination
          Certificate is being delivered pursuant to subsection 6.1(iv); or

               (b) if a Eurodollar Rate Loan, then at the sum of the Adjusted
          Eurodollar Rate plus the Eurodollar Rate margin (the "Applicable
          Eurodollar Rate Margin") set forth in the table below opposite the
          Consolidated Leverage Ratio

                                      37
<PAGE>

          for the four-Fiscal Quarter period for which the applicable Margin
          Determination Certificate is being delivered pursuant to subsection 6.
          1(iv):

<TABLE>
<CAPTION>

                                                   Applicable                Applicable
                                                 Eurodollar Rate              Base Rate
        Consolidated Leverage Ratio                   Margin                    Margin
        ----------------------------             ----------------            -----------
     <S>                                         <C>                         <C>
     Greater than or equal to:  3.75:1.00            3.00%                      2.00%

     Greater than or equal to:  3.25:1.00
     But less than:             3.75:1.00            2.75%                      1.75%

     Greater than or equal to:  2.75:1.00
     But less than:             3.25:1.00            2.50%                      1.50%

     Greater than or equal to:  2.25:1.00
     But less than:             2.75:1.00            2.25%                      1.25%

     Greater than or equal to:  1.75:1.00
     But less than:             2.25:1.00            2.00%                      1.00%

     Greater than or equal to:  1.25:1.00
     But less than:             1.75:1.00            1.75%                      0.75%

     Less than:                 1.25:1.00            1.50%                      0.50%
</TABLE>

Upon delivery of a Margin Determination Certificate by Company to Administrative
Agent pursuant to subsection 6.1(iv), the Applicable Base Rate Margin and the
Applicable Eurodollar Rate Margin shall automatically be adjusted in accordance
with such Margin Determination Certificate, such adjustment to become effective
on the next succeeding Business Day following the receipt by Administrative
Agent of such Margin Determination Certificate; provided that until the delivery
                                                --------
of the first Margin Determination Certificate after the six month anniversary of
the Closing Date, the Applicable Eurodollar Rate Margin shall be 3.00% per annum
and the Applicable Base Rate Margin shall be 2.00% per annum; provided further
                                                              -------- -------
that at any time a Margin Determination Certificate is not delivered at the time
required pursuant to subsection 6.1 (iv), from the time such Margin
Determination Certificate was required to be delivered until delivery of such
Margin Determination Certificate, the Applicable Eurodollar Rate Margin shall be
3.00% per annum and the Applicable Base Rate Margin shall be 2.00% per annum;
provided further that if a Margin Determination Certificate erroneously
-------- -------
indicates an applicable margin more favorable to Company than would be afforded
by the actual calculation of the Consolidated Leverage Ratio, Company shall
promptly pay such additional interest and letter of credit fees as shall correct
for such error.

          (ii) Subject to the provisions of subsections 2.2E and 2.7, the Swing
     Line Loans shall bear interest through maturity at the sum of the Base Rate
     plus the Applicable Base Rate Margin less the commitment fee percentage
     provided for in subsection 2.3A.

     B.   Interest Periods. In connection with each Eurodollar Rate Loan,
Company may, pursuant to the applicable Notice of Borrowing or Notice of
Conversion/Continuation, as the case may be, select an interest period (each an
"Interest Period") to be applicable to such Loan,

                                      38
<PAGE>

which Interest Period shall be, at Company's option, either a one, two, three or
six month period; provided that:
                  --------

          (i)    the initial Interest Period for any Eurodollar Rate Loan shall
     commence on the Funding Date in respect of such Loan, in the case of a Loan
     initially made as a Eurodollar Rate Loan, or on the date specified in the
     applicable Notice of Conversion/Continuation, in the case of a Loan
     converted to a Eurodollar Rate Loan;

          (ii)   in the case of immediately successive Interest Periods
     applicable to a Eurodollar Rate Loan continued as such pursuant to a Notice
     of Conversion/Continuation, each successive Interest Period shall commence
     on the day on which the next preceding Interest Period expires;

          (iii)  if an Interest Period would otherwise expire on a day that is
     not a Business Day, such Interest Period shall expire on the next
     succeeding Business Day; provided that, if any Interest Period would
                              --------
     otherwise expire on a day that is not a Business Day but is a day of the
     month after which no further Business Day occurs in such month, such
     Interest Period shall expire on the next preceding Business Day;

          (iv)   any Interest Period that begins on the last Business Day of a
     calendar month (or on a day for which there is no numerically corresponding
     day in the calendar month at the end of such Interest Period) shall,
     subject to clause (v) of this subsection 2.2B, end on the last Business Day
     of a calendar month;

          (v)    no Interest Period with respect to any portion of the Term
     Loans shall extend beyond December 31, 2004 and no Interest Period with
     respect to any portion of the Revolving Loans shall extend beyond the
     Revolving Loan Commitment Termination Date;

          (vi)   no Interest Period with respect to any portion of the Term
     Loans shall extend beyond a date on which Company is required to make a
     scheduled payment of principal of the Term Loans unless the sum of (a) the
     aggregate principal amount of Term Loans that are Base Rate Loans plus (b)
     the aggregate principal amount of Term Loans that are Eurodollar Rate Loans
     with Interest Periods expiring on or before such date equals or exceeds the
     principal amount required to be paid on the Term Loans on such date;

          (vii)  there shall be no more than seven Interest Periods outstanding
     at any time; and

          (viii) in the event Company fails to specify an Interest Period for
     any Eurodollar Rate Loan in the applicable Notice of Borrowing or Notice of
     Conversion/Continuation, Company shall be deemed to have selected an
     Interest Period of one month.

     C.   Interest Payments. Subject to the provisions of subsection 2.2E,
interest on each Loan shall be payable in arrears on and to each Interest
Payment Date applicable to that Loan, upon any prepayment of that Loan (to the
extent accrued on the amount being prepaid) and at maturity (including final
maturity); provided that in the event any Swing Line Loans or any
           --------

                                      39
<PAGE>

Revolving Loans that are Base Rate Loans are prepaid pursuant to subsection
2.4B(i), interest accrued on such Swing Line Loans or Revolving Loans through
the date of such prepayment shall be payable on the next succeeding Interest
Payment Date applicable to Base Rate Loans (or, if earlier, at final maturity).

     D. Conversion or Continuation. Subject to the provisions of subsection 2.6,
Company shall have the option (i) to convert at any time all or any part of its
outstanding Term Loans or Revolving Loans equal to $1,000,000 and integral
multiples of $500,000 in excess of that amount from Loans bearing interest at a
rate determined by reference to one basis to Loans bearing interest at a rate
determined by reference to an alternative basis or (ii) upon the expiration of
any Interest Period applicable to a Eurodollar Rate Loan, to continue all or any
portion of such Loan equal to $1,000,000 and integral multiples of $500,000 in
excess of that amount as a Eurodollar Rate Loan; provided, however, that a
                                                 --------
Eurodollar Rate Loan may only be converted into a Base Rate Loan on the
expiration date of an Interest Period applicable thereto.

     Company shall deliver a Notice of Conversion/Continuation to Administrative
Agent no later than 10:00 A.M. (New York City time) at least one Business Day in
advance of the proposed conversion date (in the case of a conversion to a Base
Rate Loan) and at least three Business Days in advance of the proposed
conversion/continuation date (in the case of a conversion to, or a continuation
of, a Eurodollar Rate Loan). A Notice of Conversion/Continuation shall specify
(i) the proposed conversion/continuation date (which shall be a Business Day),
(ii) the amount and type of the Loan to be converted/continued, (iii) the nature
of the proposed conversion/continuation, provided that no Loans shall be
                                         --------
converted to Eurodollar Rate Loans prior to the 30th day after the Closing Date
unless otherwise approved by Administrative Agent, (iv) in the case of a
conversion to, or a continuation of, a Eurodollar Rate Loan, the requested
Interest Period, and (v) in the case of a conversion to, or a continuation of, a
Eurodollar Rate Loan, that no Potential Event of Default or Event of Default has
occurred and is continuing. In lieu of delivering the above-described Notice of
Conversion/Continuation, Company may give Administrative Agent telephonic notice
by the required time of any proposed conversion/continuation under this
subsection 2.2D; provided that such notice shall be promptly confirmed in
                 --------
writing by delivery of a Notice of Conversion/Continuation to Administrative
Agent on or before the proposed conversion/continuation date. Upon receipt of
written or telephonic notice of any proposed conversion/continuation under this
subsection 2.2D, Administrative Agent shall promptly transmit such notice by
telefacsimile or telephone to each Lender.

     Neither Administrative Agent nor any Lender shall incur any liability to
Company in acting upon any telephonic notice referred to above that
Administrative Agent believes in good faith to have been given by a duly
authorized officer or other person authorized to act on behalf of Company or for
otherwise acting in good faith under this subsection 2.2D, and upon conversion
or continuation of the applicable basis for determining the interest rate with
respect to any Loans in accordance with this Agreement pursuant to any such
telephonic notice Company shall have effected a conversion or continuation, as
the case may be, hereunder.

     Except as otherwise provided in subsections 2.6B, 2.6C and 2.6G, a Notice
of Conversion/Continuation for conversion to, or continuation of, a Eurodollar
Rate Loan (or telephonic notice in lieu thereof) shall be irrevocable on and
after the related Interest Rate

                                      40
<PAGE>

Determination Date, and Company shall be bound to effect a conversion or
continuation in accordance therewith.

     E.  Default Rate. Upon the occurrence and during the continuation of any
Event of Default, the outstanding principal amount of all Loans and, to the
extent permitted by applicable law, any interest payments thereon not paid when
due and any fees and other amounts then due and payable hereunder, shall
thereafter bear interest (including post-petition interest in any proceeding
under the Bankruptcy Code or other applicable bankruptcy laws) payable upon
demand at a rate that is 2% per annum in excess of the interest rate otherwise
payable under this Agreement with respect to the applicable Loans (or, in the
case of any such fees and other amounts, at a rate which is 2% per annum in
excess of the interest rate otherwise payable under this Agreement for Base Rate
Loans); provided that, in the case of Eurodollar Rate Loans, upon the expiration
        --------
of the Interest Period in effect at the time any such increase in interest rate
is effective such Eurodollar Rate Loans shall thereupon become Base Rate Loans
and shall thereafter bear interest payable upon demand at a rate which is 2% per
annum in excess of the interest rate otherwise payable under this Agreement for
Base Rate Loans. Payment or acceptance of the increased rates of interest
provided for in this subsection 2.2E is not a permitted alternative to timely
payment and shall not constitute a waiver of any Event of Default or otherwise
prejudice or limit any rights or remedies of Agent or any Lender.

     F.  Computation of Interest. Interest on the Loans shall be computed on the
basis of a 360-day year, in each case for the actual number of days elapsed in
the period during which it accrues. In computing interest on any Loan, the date
of the making of such Loan or the first day of an Interest Period applicable to
such Loan or, with respect to a Base Rate Loan being converted from a Eurodollar
Rate Loan, the date of conversion of such Eurodollar Rate Loan to such Base Rate
Loan, as the case may be, shall be included, and the date of payment of such
Loan or the expiration date of an Interest Period applicable to such Loan or,
with respect to a Base Rate Loan being converted to a Eurodollar Rate Loan, the
date of conversion of such Base Rate Loan to such Eurodollar Rate Loan, as the
case may be, shall be excluded; provided that if a Loan is repaid on the same
                                --------
day on which it is made, one day's interest shall be paid on that Loan.

2.3  Fees.
     ----

     A.  Commitment Fees. Company agrees to pay to Administrative Agent, for
distribution to each Lender in proportion to that Lender's Pro Rata Share,
commitment fees for the period from and including the Closing Date to and
excluding the Revolving Loan Commitment Termination Date equal to the average of
the daily excess of the Revolving Loan Commitments over the sum of the aggregate
principal amount of outstanding Revolving Loans (but not including any
outstanding Swing Line Loans) plus the Letter of Credit Usage multiplied by
                                                              ---------- --
0.50%; provided that if the Consolidated Leverage Ratio for the four Fiscal
       --------
Quarter period for which the applicable Margin Determination Certificate has
been delivered pursuant to subsection 6.1(iv) is less than or equal to
1.75:1.00, the commitment fee percentage shall be 0.375% per annum; such
commitment fees to be calculated on the basis of a 360-day year and the actual
number of days elapsed and to be payable quarterly in arrears on March 15, June
15, September 15 and December 15 of each year, commencing on the first such
date to occur after the Closing Date, and on the Revolving Loan Commitment
Termination Date; provided that for the first six months after the Closing Date
                  --------
the applicable commitment fee percentage shall be

                                      41
<PAGE>

0.50% per annum. Upon delivery of the Margin Determination Certificate by
Company to Administrative Agent. pursuant to subsection 6.1(iv), the applicable
commitment fee percentage shall automatically be adjusted in accordance with
such Margin Determination Certificate, such adjustment to become effective on
the next succeeding Business Day following the receipt by Administrative Agent
of such Margin Determination Certificate; provided that in the event that
                                          --------
Company fails to deliver a Margin Determination Certificate timely in accordance
with the provisions of subsection 6.1(iv), from the time such a Margin
Determination Certificate is actually delivered, the applicable commitment fee
percentage shall be the maximum percentage amount set forth above per annum.

     B.  Other Fees. Company agrees to pay to Arranger and Administrative Agent
such other fees in the amounts and at the times separately agreed upon between
Company and Administrative Agent and Arranger.

2.4  Repayments, Prepayments and Reductions in Commitments; General Provisions
     -------------------------------------------------------------------------
Regarding Payments.
------------------

     A.  Scheduled Payments of Term Loans. Company shall make principal payments
on the Term Loans in installments on the dates and in the amounts set forth
below:

                   Date                    Scheduled Repayment
             September 30, 1999                $2,466,636.33
             December 31, 1999                  2,466,636.33
             June 30, 2000                      2,466,636.33
             September 30, 2000                 2,466,636.33
             December 31, 2000                  2,466,636.33
             June 30, 2001                      3,425,290.87
             September 30, 2001                 3,425,290.87
             December 31, 2001                  3,425,290.87
             June 30, 2002                      4,403,945.50
             September 30, 2002                 4,403,945.50
             December 31, 2002                  4,403,945.50
             June 30, 2003                      5,382,599.93
             September 30, 2003                 5,382,599.93
             December 31, 2003                  5,382,599.93
             June 30, 2004                      7,176,799.91
             September 30, 2004                 7,176,799.91
             December 31, 2004                  7,176,799.91

     provided that the scheduled installments of principal of the Term Loans set
     --------
     forth above shall be reduced in connection with any voluntary or mandatory
     prepayments of the Term Loans in accordance with subsection 2.4B(iv); and
     provided, further that the Term Loans and all other amounts owed hereunder
     --------  -------
     with respect to the Term Loans shall be paid in full no later than December
     31, 2004, and the final installment payable by Company in respect of the
     Term Loans on such date shall be in an amount, if such amount is different
     from that specified above, sufficient to repay all amounts owing by Company
     under this Agreement with respect to the Term Loans.

                                      42
<PAGE>

     B.  Prepayments and Reductions in Revolving Loan Commitments.

         (i)  Voluntary Prepayments.
              ---------------------

              (a) Company may, upon written or telephonic notice to
          Administrative Agent on or prior to 12:00 Noon (New York City time) on
          the date of prepayment, which notice, if telephonic, shall be promptly
          confirmed in writing at any time and from time to time prepay any
          Swing Line Loan on any Business Day in whole or in part in an
          aggregate minimum amount of $500,000 and integral multiples of
          $250,000 in excess of that amount. Company may, upon not less than one
          Business Day's prior written or telephonic notice, in the case of Base
          Rate Loans, and three Business Days' prior written or telephonic
          notice, in the case of Eurodollar Rate Loans, in each case given to
          Administrative Agent by 12:00 Noon (New York City time) on the date
          required and, if given by telephone, promptly confirmed in writing to
          Agent (which original written or telephonic notice Administrative
          Agent will promptly transmit by telefacsimile or telephone to each
          Lender), at any time and from time to time prepay any Term Loans or
          Revolving Loans on any Business Day in whole or in part in an
          aggregate minimum amount of $1,000,000 and integral multiples of
          $500,000 in excess of that amount; provided, however, that a
                                             --------
          Eurodollar Rate Loan may only be prepaid on the expiration of the
          Interest Period applicable thereto. Notice of prepayment having been
          given as aforesaid, the principal amount of the Loans specified in
          such notice shall become due and payable on the prepayment date
          specified therein. Any such voluntary prepayment shall be applied as
          specified in subsection 2.4B(iv).

               (b) In the event Company is entitled to replace a non-consenting
          Lender pursuant to subsection 10.6B, Company shall have the right,
          upon five Business Days' written notice to Administrative Agent (which
          notice Administrative Agent shall promptly transmit to each of the
          Lenders), to prepay all Loans, together with accrued and unpaid
          interest, fees and other amounts owing to such Lender (including
          without limitation amounts owing to such Lender pursuant to subsection
          2.6D) in accordance with subsection 10.6B so long as (1) in the case
          of the prepayment of the Revolving Loans of any Lender pursuant to
          this subsection 2.4B(i)(b), the Revolving Loan Commitment of such
          Lender is terminated concurrently with such prepayment pursuant to
          subsection 2.4B(ii)(b) (at which time Schedule 2.1 shall be deemed
                                                ------------
          modified to reflect the changed Revolving Loan Commitments), and (2)
          in the case of the prepayment of the Loans of any Lender, the consents
          required by subsection 10.6B in connection with the prepayment
          pursuant to this subsection 2.4B(i)(b) shall have been obtained, and
          at such time, such Lender shall no longer constitute a "Lender" for
          purposes of this Agreement, except with respect to indemnifications
          under this Agreement (including, without limitation, subsections 2.6D,
          2.7, 3.6, 10.2 and 10.3), which shall survive as to such Lender.

                                      43
<PAGE>

          (ii) Voluntary Reductions of Revolving Loan Commitments.
               --------------------------------------------------

               (a) Company may, upon not less than three Business Days' prior
          written or telephonic notice confirmed in writing to Administrative
          Agent (which original written or telephonic notice Administrative
          Agent will promptly transmit by telefacsimile or telephone to each
          Lender), at any time and from time to time terminate in whole or
          permanently reduce in part, without premium or penalty, the Revolving
          Loan Commitments in an amount up to the amount by which the Revolving
          Loan Commitments exceed the Total Utilization of Revolving Loan
          Commitments at the time of such proposed termination or reduction;
          provided that any such partial reduction of the Revolving Loan
          --------
          Commitments shall be in an aggregate minimum amount of $1,000,000 and
          integral multiples of $500,000 in excess of that amount. Company's
          notice to Administrative Agent shall designate the date (which shall
          be a Business Day) of such termination or reduction and the amount of
          any partial reduction, and such termination or reduction of the
          Revolving Loan Commitments shall be effective on the date specified in
          Company's notice and shall reduce the Revolving Loan Commitment of
          each Lender proportionately to its Pro Rata Share.

               (b) In the event Company is entitled to replace a non-consenting
         Lender pursuant to subsection 10.6B, Company shall have the right, upon
         five Business Days' written notice to Administrative Agent (which
         notice Administrative Agent shall promptly transmit to each of the
         Lenders), to terminate the entire Revolving Loan Commitment of such
         Lender so long as (1) all Loans, together with accrued and unpaid
         interest, fees and other amounts owing to such Lender are repaid,
         including without limitation amounts owing to such Lender pursuant to
         subsection 2.6D, pursuant to subsection 2.4B(i)(b) concurrently with
         the effectiveness of such termination (at which time Schedule 2.1 shall
                                                              ------------
         be deemed modified to reflect such changed Revolving Loan Commitments),
         and (2) the consents required by subsection 10.6B in connection with
         the prepayment pursuant to subsection 2.4B(i)(b) shall have been
         obtained, and at such time, such Lender shall no longer constitute a
         "Lender" for purposes of this Agreement, except with respect to
         indemnifications under this Agreement (including, without limitation,
         subsections 2.6D, 2.7, 3.6, 10.2 and 10.3), which shall survive as to
         such Lender.

         (iii) Mandatory Prepayments and Mandatory Reductions of Revolving Loan
               ----------------------------------------------------------------
    Commitments. The Loans shall be prepaid and/or the Revolving Loan
    -----------
    Commitments shall be permanently reduced in the amounts and under the
    circumstances set forth below, all such prepayments and/or reductions to be
    applied as set forth below or as more specifically provided in subsection
    2.4B(iv):

               (a) Prepayments and Reductions From Net Asset Sale Proceeds. No
                   -------------------------------------------------------
          later than the first Business Day following the date of receipt by
          Company or any of its Subsidiaries of any Net Asset Sale Proceeds in
          respect of any Asset Sale, Company shall prepay the Loans and/or the
          Revolving Loan Commitments shall

                                      44
<PAGE>

          be permanently reduced in an aggregate amount equal to such Net Asset
          Sale Proceeds.

               (b) Prepayments and Reductions from Net Insurance/ Condemnation
                   -----------------------------------------------------------
          Proceeds. No later than the first Business Day following the date of
          --------
          receipt by Administrative Agent or by Company or any of its
          Subsidiaries of any Net Insurance/Condemnation Proceeds that are
          required to be applied to prepay the Loans and/or reduce the Revolving
          Loan Commitments pursuant to the provisions of subsection 6.4B,
          Company shall prepay the Loans and/or the Revolving Loan Commitments
          shall be permanently reduced in an aggregate amount equal to the
          amount of such Net Insurance/Condemnation Proceeds; provided, however,
                                                              --------
          that no such prepayment shall be required to the extent (i) under the
          terms of any lease or other agreement existing on the date hereof such
          Net Insurance/Condemnation Proceeds are required to be used to
          replace, rebuild or repair the asset so damaged, destroyed or taken or
          (ii) Company or the applicable Subsidiary determines to utilize such
          Net Insurance/Condemnation Proceeds to replace, rebuild or repair the
          asset damaged, destroyed or taken, and in each case referred to in
          clauses (i) and (ii) above, Company or such Subsidiary so utilizes Net
          Insurance/Condemnation Proceeds within 180 days of the receipt
          thereof.

               (c) Prepayments and Reductions Due to Issuance of Equity
                   ----------------------------------------------------
          Securities. On the date of receipt by Company of the Cash proceeds
          ----------
          (any such proceeds, net of underwriting discounts and commissions and
          other reasonable costs and expenses associated therewith, including
          reasonable legal fees and expenses, being "Net Equity Securities
          Proceeds") from the issuance of any equity Securities of Holdings or
          Company after the Closing Date (other than proceeds from equity
          interests in Holdings or Company issued to officers and employees of
          Company and its Subsidiaries pursuant to option plans or similar plans
          or agreements adopted by Holdings' or Company's Board of Directors, as
          the case may be), Company shall prepay the Loans and/or the Revolving
          Loan Commitments shall be permanently reduced in an aggregate amount
          equal to 50% of such Net Equity Securities Proceeds; provided that,
                                                               --------
          (i) if the most current Margin Determination Certificate indicates
          that the Consolidated Leverage Ratio is less than 2.50:1.00 then such
          percentage shall be reduced to 0%; (ii) Net Equity Securities Proceeds
          received from H&F to fund any payments required to be made by Company
          as a result of a determination by a Governmental Authority resulting
          from or relating to the Section 338(h)(10) Election (as defined in the
          Recapitalization Agreement) or the transactions described in the
          Recapitalization Agreement shall be excluded from the provisions of
          this subsection 2.4B(iii)(c) and (iii) Net Equity Securities Proceeds
          used to make Permitted Acquisitions shall be excluded from the
          provisions of this subsection 2.4B(iii)(c).

               (d) Prepayments and Reductions Due to Issuance of Debt
                   --------------------------------------------------
          Securities. On the date of receipt by Company of the Cash proceeds
          ----------
          (any such proceeds, net of underwriting discounts and commissions and
          other reasonable costs and expenses associated therewith, including
          reasonable legal fees and expenses, being "Net Debt Securities
          Proceeds") from the issuance of debt Securities of

                                      45
<PAGE>

          Company after the Closing Date, Company shall prepay the Loans and/or
          the Revolving Loan Commitments shall be permanently reduced in an
          aggregate amount equal to 100% of such Net Debt Securities Proceeds;
          provided that Net Debt Securities Proceeds received from the issuance
          --------
          of Indebtedness permitted by subsection 7.1 shall be excluded from the
          provisions of this subsection 2.4B(iii)(d).

               (e) Prepayments and Reductions from Consolidated Excess Cash
                   --------------------------------------------------------
          Flow. In the event that there shall be Consolidated Excess Cash Flow
          ----
          for any Fiscal Year (commencing with Fiscal Year 1999), Company shall,
          no later than 90 days after the end of such Fiscal Year, prepay the
          Loans and/or the Revolving Loan Commitments shall be permanently
          reduced in an aggregate amount equal to 75% of such Consolidated
          Excess Cash Flow; provided that, if the most current Margin
                            --------
          Determination Certificate indicates that the Consolidated Leverage
          Ratio is less than 2.50:1.00 then such percentage shall be reduced to
          0%.

               (f) Calculations of Net Proceeds Amounts: Additional Prepayments
                   ------------------------------------------------------------
          and Reductions Based on Subsequent Calculations. Concurrently with any
          -----------------------------------------------
          prepayment of the Loans and/or reduction of the Revolving Loan
          Commitments pursuant to subsections 2.4B(iii)(a)-(e), Company shall
          deliver to Administrative Agent an Officers' Certificate demonstrating
          the calculation of the amount (the "Net Proceeds Amount") of the
          applicable Net Asset Sale Proceeds or Net Insurance/Condemnation
          Proceeds, Net Debt Securities Proceeds or Net Equity Securities
          Proceeds (as such terms are defined in subsections 2.4B(iii)(c) and
          (d)), or the applicable Consolidated Excess Cash Flow, as the case may
          be, that gave rise to such prepayment and/or reduction. In the event
          that Company shall subsequently determine that the actual Net Proceeds
          Amount was greater than the amount set forth in such Officers'
          Certificate, Company shall promptly make an additional prepayment of
          the Loans (and/or, if applicable, the Revolving Loan Commitments shall
          be permanently reduced) in an amount equal to the amount of such
          excess, and Company shall concurrently therewith deliver to
          Administrative Agent an Officers' Certificate demonstrating the
          derivation of the additional Net Proceeds Amount resulting in such
          excess.

               (g) Prepayments Due to Reductions or Restrictions of Revolving
                   ----------------------------------------------------------
          Loan Commitments. Company shall from time to time prepay first the
          ----------------
          Swing Line Loans and second the Revolving Loans to the extent
          necessary (1) so that the Total Utilization of Revolving Loan
          Commitments shall not at any time exceed the Revolving Loan
          Commitments then in effect and (2) to give effect to the limitations
          set forth in clause (b) of the second paragraph of subsection 2.
          1A(ii) and clause (b) of the second paragraph of subsection 2.1
          A(iii).

          (iv) Application of Prepayments.
               --------------------------

               (a) Application of Voluntary Prepayments by Type of Loans and
                   ---------------------------------------------------------
          Order of Maturity. Any voluntary prepayments pursuant to subsection
          -----------------
          2.4B(i) shall be applied as specified by Company in the applicable
          notice of prepayment;

                                      46
<PAGE>

          provided that in the event Company fails to specify the Loans to which
          --------
          any such prepayment shall be applied, such prepayment shall be applied
          first to repay outstanding Swing Line Loans to the full extent
          thereof, second to repay outstanding Revolving Loans to the full
          extent thereof, and third to repay outstanding Term Loans to the full
          extent thereof. Any voluntary prepayments of the Term Loans pursuant
          to subsection 2.4B(i) shall be applied to reduce the scheduled
          installments of principal of the Term Loans set forth in subsection
          2.4A(i) on a pro rata basis (in accordance with the respective
          outstanding principal amounts thereof).

               (b) Application of Mandatory Prepayments by Type of Loans. Any
                   -----------------------------------------------------
          amount (the "Applied Amount") required to be applied as a mandatory
          prepayment of the Loans and/or a reduction of the Revolving Loan
          Commitments pursuant to subsections 2.4B(iii)(a)-(f) shall be applied
          first to prepay the Term Loans to the full extent thereof, second, to
          the extent of any remaining portion of the Applied Amount, to prepay
          the Swing Line Loans to the full extent thereof and to permanently
          reduce the Revolving Loan Commitments by the amount of such
          prepayment, third, to the extent of any remaining portion of the
          Applied Amount, to prepay the Revolving Loans to the full extent
          thereof and to further permanently reduce the Revolving Loan
          Commitments by the amount of such prepayment, and fourth, to the
          extent of any remaining portion of the Applied Amount, to further
          permanently reduce the Revolving Loan Commitments to the full extent
          thereof.

               (c) Application of Mandatory Prepayments of Term Loans by Order
                   -----------------------------------------------------------
          of Maturity. Any mandatory prepayments of the Term Loans pursuant to
          -----------
          subsection 2.4B(iii) shall be applied on a pro rata basis (in
          accordance with the respective outstanding principal amounts thereof)
          to each scheduled installment of principal of the Term Loans set forth
          in subsection 2.4A(i) that is unpaid at the time of such prepayment.

               (d) Application of Prepayments to Base Rate Loans and Eurodollar
                   ------------------------------------------------------------
          Rate Loans. Considering Term Loans and Revolving Loans being prepaid
          ----------
          separately, any prepayment thereof shall be applied first to Base Rate
          Loans to the full extent thereof before application to Eurodollar Rate
          Loans, in each case in a manner which minimizes the amount of any
          payments required to be made by Company pursuant to subsection 2.6D.

      C.  General Provisions Regarding Payments.

          (i)  Manner and Time of Payment. All payments by Company of principal,
               --------------------------
     interest, fees and other Obligations hereunder and under the Notes shall be
     made in Dollars in same day funds, without defense, setoff or counterclaim,
     free of any restriction or condition, and delivered to Administrative Agent
     not later than 12:00 Noon (New York City time) on the date due at the
     Funding and Payment Office for the account of Lenders; funds received by
     Administrative Agent after that time on such due date shall be deemed to
     have been paid by Company on the next succeeding Business Day. Company

                                      47
<PAGE>

     hereby authorizes Administrative Agent to charge its accounts with
     Administrative Agent in order to cause timely payment to be made to
     Administrative Agent of all principal, interest, fees and expenses due
     hereunder (subject to sufficient funds being available in its accounts for
     that purpose).

          (ii)  Application of Payments to Principal and Interest. Except as
                -------------------------------------------------
     provided in subsection 2.2C, all payments in respect of the principal
     amount of any Loan shall include payment of accrued interest on the
     principal amount being repaid or prepaid, and all such payments (and, in
     any event, any payments in respect of any Loan on a date when interest is
     due and payable with respect to such Loan) shall be applied to the payment
     of interest before application to principal.

          (iii) Apportionment of Payments. Aggregate principal and interest
                -------------------------
     payments in respect of Term Loans and Revolving Loans shall be apportioned
     among all outstanding Loans to which such payments relate, in each case
     proportionately to Lenders' respective Pro Rata Shares. Administrative
     Agent shall promptly distribute (and in any event shall distribute one day
     following Administrative Agent's receipt) to each Lender, at its primary
     address set forth below its name on the appropriate signature page hereof
     or at such other address as such Lender may request, its Pro Rata Share of
     all such payments received by Administrative Agent and the commitment fees
     of such Lender when received by Administrative Agent pursuant to subsection
     2.3. Notwithstanding the foregoing provisions of this subsection 2.4C(iii),
     if, pursuant to the provisions of subsection 2.6C, any Notice of
     Conversion/Continuation is withdrawn as to any Affected Lender or if any
     Affected Lender makes Base Rate Loans in lieu of its Pro Rata Share of any
     Eurodollar Rate Loans, Administrative Agent shall give effect thereto in
     apportioning payments received thereafter.

          (iv)  Payments on Business Days. Whenever any payment to be made
                -------------------------
     hereunder shall be stated to be due on a day that is not a Business Day,
     such payment shall be made on the next succeeding Business Day and such
     extension of time shall be included in the computation of the payment of
     interest hereunder or of the commitment fees hereunder, as the case may be.

          (v)   Notation of Payment. Each Lender agrees that before disposing of
                -------------------
     any Note held by it, or any part thereof (other than by granting
     participations therein), that Lender will make a notation thereon of all
     Loans evidenced by that Note and all principal payments previously made
     thereon and of the date to which interest thereon has been paid; provided
                                                                      --------
     that the failure to make (or any error in the making of) a notation of any
     Loan made under such Note shall not limit or otherwise affect the
     obligations of Company hereunder or under such Note with respect to any
     Loan or any payments of principal or interest on such Note.

     D.   Application of Proceeds of Collateral and Payments Under Guaranties.

          (i) Application of Proceeds of Collateral. Except as provided in
              -------------------------------------
     subsection 2.4B(iii)(a) with respect to prepayments from Net Asset Sale
     Proceeds, all proceeds received by Administrative Agent in respect of any
     sale of, collection from, or other

                                       48
<PAGE>

     realization upon all or any part of the Collateral under any Collateral
     Document may, in the discretion of Administrative Agent, be held by
     Administrative Agent as Collateral for, and/or (then or at any time
     thereafter) applied in full or in part by Administrative Agent against, the
     applicable Secured Obligations (as defined in such Collateral Document) in
     the following order of priority:

               (a) To the payment of all costs and expenses of such sale,
          collection or other realization, including reasonable compensation to
          Administrative Agent and its agents and counsel, and all other
          expenses, liabilities and advances made or incurred by Administrative
          Agent in connection therewith, and all amounts for which
          Administrative Agent is entitled to indemnification under such
          Collateral Document and all advances made by Administrative Agent
          thereunder for the account of the applicable Loan Party, and to the
          payment of all costs and expenses paid or incurred by Administrative
          Agent in connection with the exercise of any right or remedy under
          such Collateral Document, all in accordance with the terms of this
          Agreement and such Collateral Document;

               (b) thereafter, to the extent of any excess such proceeds, to the
          payment of all other such Secured Obligations for the ratable benefit
          of the holders thereof; and

               (c) thereafter, to the extent of any excess such proceeds, to the
          payment to or upon the order of such Loan Party or to whosoever may be
          lawfully entitled to receive the same or as a court of competent
          jurisdiction may direct.

          (ii)  Application of Payments Under Guaranties. All payments received
                ----------------------------------------
     by Administrative Agent under any of the Guaranties shall be applied
     promptly from time to time by Administrative Agent in the following order
     of priority:

               (a) To the payment of the costs and expenses of any collection or
          other realization under such Guaranty, including reasonable
          compensation to Administrative Agent and its agents and counsel, and
          all expenses, liabilities and advances made or incurred by
          Administrative Agent in connection therewith, all in accordance with
          the terms of this Agreement and such Guaranty;

               (b) thereafter, to the extent of any excess such payments, to the
          payment of all other Guarantied Obligations (as defined in such
          Guaranty) for the ratable benefit of the holders thereof; and

               (c) thereafter, to the extent of any excess such payments, to the
          payment to Holdings or the applicable Subsidiary Guarantor or to
          whosoever may be lawfully entitled to receive the same or as a court
          of competent jurisdiction may direct.

2.5  Use of Proceeds.
     ---------------

     A. Term Loans. The proceeds of the Term Loans, together with an aggregate
of not less than $148,300,000 in equity interests of the Trusts purchased by the
New Investor Group or

                                       49
<PAGE>

contributed as Rollover Interests by the Rollover Holders, shall be applied (i)
to purchase or redeem the Trusts' equity interests, options and stock
appreciation rights for a maximum aggregate consideration, including Rollover
Interests, of not more than $187,100,000, (ii) to refinance the existing
Indebtedness of Company in an aggregate amount of approximately $22,200,000 and
(iii) to pay Transaction Costs of approximately $6,000,000.

     B.  Revolving Loans; Swing Line Loans. In addition to the purpose specified
in subsection 2.5A, the proceeds of the Revolving Loans and any Swing Line Loans
shall be applied by Company for working capital requirements and general
corporate purposes of the Company and its Subsidiaries, including for the
avoidance of doubt, to make any payments required as a result of a determination
by a Governmental Authority relating to or resulting from the Section 338(h)(10)
Election (as defined in the Recapitalization Agreement) or the transactions
described in the Recapitalization Agreement and to make any payments required to
be made under the Internal Revenue Service Employee Plan Compliance Resolution
System to rectify operational errors with regard to the BSH Employee Savings
Plan.

     C.  Margin Regulations. No portion of the proceeds of any borrowing under
this Agreement shall be used by Company or any of its Subsidiaries in any manner
that might cause the borrowing or the application of such proceeds to violate
Regulation U, Regulation T or Regulation X of the Board of Governors of the
Federal Reserve System or any other regulation of such Board or to violate the
Exchange Act, in each case as in effect on the date or dates of such borrowing
and such use of proceeds.

2.6  Special Provisions Governing Eurodollar Rate Loans.
     --------------------------------------------------

     Notwithstanding any other provision of this Agreement to the contrary, the
following provisions shall govern with respect to Eurodollar Rate Loans as to
the matters covered:

     A.  Determination of Applicable Interest Rate. As soon as practicable after
10.00 A.M. (New York City time) on each Interest Rate Determination Date,
Administrative Agent shall determine (which determination shall, absent manifest
error, be final, conclusive and binding upon all parties) the interest rate that
shall apply to the Eurodollar Rate Loans for which an interest rate is then
being determined for the applicable Interest Period and shall promptly give
notice thereof (in writing or by telephone confirmed in writing) to Company and
each Lender.

     B.  Inability to Determine Applicable Interest Rate. In the event that
Administrative Agent shall have determined (which determination shall be final
and conclusive and binding upon all parties hereto), on any Interest Rate
Determination Date with respect to any Eurodollar Rate Loans, that by reason of
circumstances affecting the Eurodollar market adequate and fair means do not
exist for ascertaining the interest rate applicable to such Loans on the basis
provided for in the definition of Adjusted Eurodollar Rate, Administrative Agent
shall on such date give notice (by telefacsimile or by telephone confirmed in
writing) to Company and each Lender of such determination, whereupon (i) no
Loans may be made as, or converted to, Eurodollar Rate Loans until such time as
Administrative Agent notifies Company and Lenders that the circumstances giving
rise to such notice no longer exist and (ii) any Notice of Borrowing

                                       50
<PAGE>

or Notice of Conversion/Continuation given by Company with respect to the Loans
in respect of which such determination was made shall be deemed to be rescinded
by Company.

     C. Illegality or Impracticability of Eurodollar Rate Loans. In the event
that on any date any Lender shall have determined (which determination shall be
final and conclusive and binding upon all parties hereto but shall be made only
after consultation with Company and Administrative Agent) that the making,
maintaining or continuation of its Eurodollar Rate Loans (i) has become unlawful
as a result of compliance by such Lender in good faith with any law, treaty,
governmental rule, regulation, guideline or order (or would conflict with any
such treaty, governmental rule, regulation, guideline or order not having the
force of law even though the failure to comply therewith would not be unlawful)
or (ii) has become impracticable, or would cause such Lender material hardship,
as a result of contingencies occurring after the date of this Agreement which
materially and adversely affect the Eurodollar market or the position of such
Lender in that market, then, and in any such event, such Lender shall be an
"Affected Lender" and it shall on that day give notice (by telefacsimile or by
telephone confirmed in writing) to Company and Administrative Agent of such
determination (which notice Administrative Agent shall promptly transmit to each
other Lender). Thereafter (a) the obligation of the Affected Lender to make
Loans as, or to convert Loans to, Eurodollar Rate Loans shall be suspended until
such notice shall be withdrawn by the Affected Lender, (b) to the extent such
determination by the Affected Lender relates to a Eurodollar Rate Loan then
being requested by Company pursuant to a Notice of Borrowing or a Notice of
Conversion/Continuation, the Affected Lender shall make such Loan as (or
convert such Loan to, as the case may be) a Base Rate Loan, (c) the Affected
Lender's obligation to maintain its outstanding Eurodollar Rate Loans (the
"Affected Loans") shall be terminated at the earlier to occur of the expiration
of the Interest Period then in effect with respect to the Affected Loans or when
required by law, and (d) the Affected Loans shall automatically convert into
Base Rate Loans on the date of such termination. Notwithstanding the foregoing,
to the extent a determination by an Affected Lender as described above relates
to a Eurodollar Rate Loan then being requested by Company pursuant to a Notice
of Borrowing or a Notice of Conversion/Continuation, Company shall have the
option, subject to the provisions of subsection 2.6D, to rescind such Notice of
Borrowing or Notice of Conversion/Continuation as to all Lenders by giving
notice (by telefacsimile or by telephone confirmed in writing) to Administrative
Agent of such rescission on the date on which the Affected Lender gives notice
of its determination as described above (which notice of rescission
Administrative Agent shall promptly transmit to each other Lender). Except as
provided in the immediately preceding sentence, nothing in this subsection 2.6C
shall affect the obligation of any Lender other than an Affected Lender to make
or maintain Loans as, or to convert Loans to, Eurodollar Rate Loans in
accordance with the terms of this Agreement.

     D. Compensation For Breakage or Non-Commencement of Interest Periods.
 Company shall compensate each Lender, upon written request by that Lender
 (which request shall set forth in reasonable detail the basis for requesting
 such amounts), for all reasonable losses, expenses and liabilities (including
 any interest paid by that Lender to lenders of funds borrowed by it to make or
 carry its Eurodollar Rate Loans and any loss, expense or liability sustained by
 that Lender in connection with the liquidation or re-employment of such funds)
 which that Lender may sustain: (i) if for any reason (other than a default by
 that Lender) a borrowing of any Eurodollar Rate Loan does not occur on a date
 specified therefor in a Notice of Borrowing or a telephonic request for
 borrowing, or a conversion to or continuation of any

                                      51
<PAGE>

Eurodollar Rate Loan does not occur on a date specified therefor in a Notice of
Conversion/Continuation or a telephonic request for conversion or continuation,
(ii) if any prepayment (including any prepayment pursuant to subsection 2.4B(i))
or other principal payment or any conversion of any of its Eurodollar Rate Loans
occurs on a date prior to the last day of an Interest Period applicable to that
Loan, (iii) if any prepayment of any of its Eurodollar Rate Loans is not made on
any date specified in a notice of prepayment given by Company, or (iv) as a
consequence of any other default by Company in the repayment of its Eurodollar
Rate Loans when required by the terms of this Agreement.

     E. Booking of Eurodollar Rate Loans. Any Lender may make, carry or
transfer Eurodollar Rate Loans at, to, or for the account of any of its branch
offices or the office of an Affiliate of that Lender.

     F. Assumptions Concerning Funding of Eurodollar Rate Loans. Calculation of
all amounts payable to a Lender under this subsection 2.6 and under subsection
2.7A shall be made as though that Lender had actually funded each of its
relevant Eurodollar Rate Loans through the purchase of a Eurodollar deposit
bearing interest at the rate obtained pursuant to clause (i) of the definition
of Adjusted Eurodollar Rate in an amount equal to the amount of such Eurodollar
Rate Loan and having a maturity comparable to the relevant Interest Period and
through the transfer of such Eurodollar deposit from an offshore office of that
Lender to a domestic office of that Lender in the United States of America;
provided, however, that each Lender may fund each of its Eurodollar Rate Loans
--------
in any manner it sees fit and the foregoing assumptions shall be utilized only
for the purposes of calculating amounts payable under this subsection 2.6 and
under subsection 2.7A.

     G. Eurodollar Rate Loans After Default. After the occurrence of and during
the continuation of a Potential Event of Default or an Event of Default, (i)
Company may not elect to have a Loan be made or maintained as, or converted to,
a Eurodollar Rate Loan after the expiration of any Interest Period then in
effect for that Loan and (ii) subject to the provisions of subsection 2.6D, any
Notice of Borrowing or Notice of Conversion/Continuation given by Company with
respect to a requested borrowing or conversion/continuation that has not yet
occurred shall be deemed to be rescinded by Company.

2.7  Increased Costs: Taxes; Capital Adequacy.
     ----------------------------------------

     A. Compensation for Increased Costs and Taxes. Subject to the provisions
of subsection 2.7B (which shall be controlling with respect to the matters
covered thereby), in the event that any Lender shall determine (which
determination shall, absent manifest error, be final and conclusive and binding
upon all parties hereto) that any law, treaty or governmental rule, regulation
or order, or any change therein or in the interpretation, administration or
application thereof (including the introduction of any new law, treaty or
governmental rule, regulation or order), or any determination of a court or
governmental authority, in each case that becomes effective after the date
hereof; or compliance by such Lender with any guideline, request or directive
issued or made after the date hereof by any central bank or other governmental
or quasi-governmental authority (whether or not having the force of law):

                                      52
<PAGE>

         (i)   subjects such Lender (or its applicable lending office) to any
     additional Tax (other than any Tax on the overall net income of such
     Lender) with respect to this Agreement or any of its obligations hereunder
     or any payments to such Lender (or its applicable lending office) of
     principal, interest, fees or any other amount payable hereunder;

         (ii)  imposes, modifies or holds applicable any reserve (including any
     marginal, emergency, supplemental, special or other reserve), special
     deposit, compulsory loan, FDIC insurance or similar requirement against
     assets held by, or deposits or other liabilities in or for the account of;
     or advances or loans by, or other credit extended by, or any other
     acquisition of funds by, any office of such Lender (other than any such
     reserve or other requirements with respect to Eurodollar Rate Loans that
     are reflected in the definition of Adjusted Eurodollar Rate); or

         (iii) imposes any other condition (other than with respect to a Tax
     matter) on or affecting such Lender (or its applicable lending office) or
     its obligations hereunder or the Eurodollar market;

and the result of any of the foregoing is to increase the cost to such Lender of
agreeing to make, making or maintaining Loans hereunder or to reduce any amount
received or receivable by such Lender (or its applicable lending office) with
respect thereto in an amount deemed by such Lender (in its sole discretion) to
be material; then, in any such case, Company shall promptly pay to such Lender,
upon receipt of the statement referred to in the next sentence, such additional
amount or amounts (in the form of an increased rate of, or a different method of
calculating, interest or otherwise as such Lender in its sole discretion shall
determine) as may be necessary to compensate such Lender for any such increased
cost or reduction in amounts received or receivable hereunder. Such Lender shall
deliver to Company (with a copy to Agent) a written statement, setting forth in
reasonable detail the basis for calculating the additional amounts owed to such
Lender under this subsection 2.7A, which statement shall be conclusive and
binding upon all parties hereto absent manifest error.

     B.  Withholding of Taxes.

         (i)   Payments to Be Free and Clear. All sums payable by Company under
               -----------------------------
     this Agreement and the other Loan Documents shall (except to the extent
     required by law) be paid free and clear of, and without any deduction or
     withholding on account of, any Tax (other than a Tax on the overall net
     income of any Lender) imposed, levied, collected, withheld or assessed by
     or within the United States of America or any political subdivision in or
     of the United States of America or any other jurisdiction from or to which
     a payment is made by or on behalf of Company.

         (ii)  Grossing-up of Payments. If Company or any other Person is
               -----------------------
     required by law to make any deduction or withholding on account of any such
     Tax from any sum paid or payable by Company to Administrative Agent or any
     Lender under any of the Loan Documents:

                                      53
<PAGE>

               (a)  Company shall notify Administrative Agent of any such
          requirement or any change in any such requirement as soon as Company
          becomes aware of it;

               (b)  Company shall pay any such Tax before the date on which
          penalties attach thereto, such payment to be made (if the liability to
          pay is imposed on Company) for its own account or (if that liability
          is imposed on Administrative Agent or such Lender, as the case may be)
          on behalf of and in the name of Administrative Agent or such Lender;

               (c)  the sum payable by Company in respect of which the relevant
          deduction, withholding or payment is required shall be increased to
          the extent necessary to ensure that, after the making of that
          deduction, withholding or payment, Administrative Agent or such
          Lender, as the case may be, receives on the due date a net sum equal
          to what it would have received had no such deduction, withholding or
          payment been required or made; and

               (d)  within 30 days after paying any sum from which it is
          required by law to make any deduction or withholding, and within 30
          days after the due date of payment of any Tax which it is required by
          clause (b) above to pay, Company shall deliver to Administrative Agent
          evidence satisfactory to the Administrative Agent of such deduction,
          withholding or payment and of the remittance thereof to the relevant
          taxing or other authority;

provided that no such additional amount shall be required to be paid to any
--------
Lender under clause (c) above except to the extent that any change after the
date hereof (in the case of each Lender listed on the signature pages hereof) or
after the date of the Assignment Agreement pursuant to which such Lender became
a Lender (in the case of each other Lender) in any applicable law, treaty or
governmental rule, regulation or order, or any change in the interpretation,
administration or application thereof imposing any such requirement for a
deduction, withholding or payment as is mentioned therein shall result in an
increase in the applicable rate (including an increase from a zero rate to a
positive rate) of such deduction, withholding or payment from that in effect at
the date of this Agreement or at the date of such Assignment Agreement, as the
case may be, in respect of payments to such Lender.

          (iii) Evidence of Exemption from U.S. Withholding Tax.
                -----------------------------------------------

                (a) Each Lender that is organized under the laws of any
          jurisdiction other than the United States or any state or other
          political subdivision thereof (for purposes of this subsection
          2.7B(iii), a "Non-US Lender") shall deliver to Administrative Agent
          for transmission to Company, on or prior to the Closing Date (in the
          case of each Lender listed on the signature pages hereof) or on or
          prior to the date of the Assignment Agreement pursuant to which it
          becomes a Lender (in the case of each other Lender), and at such other
          times as may be necessary in the determination of Company or
          Administrative Agent (each in the reasonable exercise of its
          discretion), (1) two original copies of Internal Revenue

                                      54
<PAGE>

          Service Form 1001 or 4224 (or any successor forms), properly completed
          and duly executed by such Lender, together with any other certificate
          or statement of exemption required under the Internal Revenue Code or
          the regulations issued thereunder to establish that such Lender is not
          subject to deduction or withholding of United States federal income
          tax with respect to any payments to such Lender of principal,
          interest, fees or other amounts payable under any of the Loan
          Documents or (2) if such Lender is not a "bank" or other Person
          described in Section 881(c)(3) of the Internal Revenue Code and cannot
          deliver either Internal Revenue Service Form 1001 or 4224 pursuant to
          clause (1) above, a Certificate re Non-Bank Status together with two
          original copies of Internal Revenue Service Form W-8 (or any successor
          form), properly completed and duly executed by such Lender, together
          with any other certificate or statement of exemption required under
          the Internal Revenue Code or the regulations issued thereunder to
          establish that such Lender is not subject to deduction or withholding
          of United States federal income tax with respect to any payments to
          such Lender of interest payable under any of the Loan Documents.

               (b)  Each Lender required to deliver any forms, certificates or
          other evidence with respect to United States federal income tax
          withholding matters pursuant to subsection 2.7B(iii)(a) hereby agrees,
          from time to time after the initial delivery by such Lender of such
          forms, certificates or other evidence, whenever a lapse in time or
          change in circumstances renders such forms, certificates or other
          evidence obsolete or inaccurate in any material respect, that such
          Lender shall promptly (I) deliver to Administrative Agent for
          transmission to Company two new original copies of Internal Revenue
          Service Form 1001 or 4224, or a Certificate re Non-Bank Status and two
          original copies of Internal Revenue Service Form W-8, as the case may
          be, properly completed and duly executed by such Lender, together with
          any other certificate or statement of exemption required in order to
          confirm or establish that such Lender is not subject to deduction or
          withholding of United States federal income tax with respect to
          payments to such Lender under the Loan Documents or (2) notify
          Administrative Agent and Company of its inability to deliver any such
          forms, certificates or other evidence.

               (c)  Company shall not be required to pay any additional amount
          to any Non-US Lender under clause (c) of subsection 2.7B(ii) if such
          Lender shall have failed to satisfy the requirements of clause (a) or
          (b)(1) of this subsection 2.7B(iii); provided that if such Lender
                                               --------
          shall have satisfied the requirements of subsection 2.7B(iii)(a) on
          the Closing Date (in the case of each Lender listed on the signature
          pages hereof) or on the date of the Assignment Agreement pursuant to
          which it became a Lender (in the case of each other Lender), nothing
          in this subsection 2.7B(iii)(c) shall relieve Company of its
          obligation to pay any additional amounts pursuant to clause (c) of
          subsection 2.7B(ii) in the event that, as a result of any change in
          any applicable law, treaty or governmental rule, regulation or order,
          or any change in the interpretation, administration or application
          thereof; such Lender is no longer properly entitled to deliver forms,

                                       55
<PAGE>

          certificates or other evidence at a subsequent date establishing the
          fact that such Lender is not subject to withholding as described in
          subsection 2.7B(iii)(a).

          (iv) If Administrative Agent or any Lender shall become aware that it
     is entitled to receive a refund in respect of Taxes as to which Company has
     paid additional or increased amounts pursuant to this Section 2.7, it shall
     promptly notify Company of the availability of such refund and shall apply
     for such refund. If Administrative Agent or any Lender receives a refund in
     respect of Taxes as to which Company has paid additional or increased
     amounts pursuant to this Section 2.7, it shall promptly notify Company of
     such refund and repay such refund to Company.

     C.  Capital Adequacy Adjustment. If any Lender shall have determined that
the adoption, effectiveness, phase-in or applicability after the date hereof of
any law, rule or regulation (or any provision thereof) regarding capital
adequacy, or any change therein or in the interpretation or administration
thereof by any governmental authority, central bank or comparable agency charged
with the interpretation or administration thereof, or compliance by any Lender
(or its applicable lending office) with any guideline, request or directive
regarding capital adequacy (whether or not having the force of law) of any such
governmental authority, central bank or comparable agency, has or would have the
effect of reducing the rate of return on the capital of such Lender or any
corporation controlling such Lender as a consequence of, or with reference to,
such Lender's Loans or Commitments or Letters of Credit or participations
therein or other obligations hereunder with respect to the Loans or the Letters
of Credit to a level below that which such Lender or such controlling
corporation could have achieved but for such adoption, effectiveness, phase-in,
applicability, change or compliance (taking into consideration the policies of
such Lender or such controlling corporation with regard to capital adequacy) and
in an amount deemed by such Lender (in its sole discretion) to be material, then
from time to time, within five Business Days after receipt by Company from such
Lender of the statement referred to in the next sentence, Company shall pay to
such Lender such additional amount or amounts as will compensate such Lender or
such controlling corporation on an after-tax basis for such reduction. Such
Lender shall deliver to Company (with a copy to Administrative Agent) a written
statement, setting forth in reasonable detail the basis of the calculation of
such additional amounts, which statement shall be conclusive and binding upon
all parties hereto absent manifest error.

2.8  Obligation of Lenders and Issuing Lenders to Mitigate; Replacement of
     ---------------------------------------------------------------------
Lender.
------

     A.  Mitigation. Each Lender and Issuing Lender agrees that, as promptly as
practicable after the officer of such Lender or Issuing Lender responsible for
administering the Loans or Letters of Credit of such Lender or Issuing Lender,
as the case may be, becomes aware of the occurrence of an event or the existence
of a condition that would cause such Lender to become an Affected Lender or that
would entitle such Lender or Issuing Lender to receive payments under subsection
2.7 or subsection 3.6, it will, to the extent not inconsistent with the internal
policies of such Lender or Issuing Lender and any applicable legal or regulatory
restrictions, use reasonable efforts (i) to make, issue, fund or maintain the
Commitments of such Lender or the affected Loans or Letters of Credit of such
Lender or Issuing Lender through another lending or letter of credit office of
such Lender or Issuing Lender, or (ii) take such other measures as such Lender
or Issuing Lender may deem reasonable, if as a result thereof the

                                      56
<PAGE>

circumstances which would cause such Lender to be an Affected Lender would cease
to exist or the additional amounts which would otherwise be required to be paid
to such Lender or Issuing Lender pursuant to subsection 2.7 or subsection 3.6
would be materially reduced and if, as determined by such Lender or Issuing
Lender in its sole discretion, the making, issuing, funding or maintaining of
such Commitments or Loans or Letters of Credit through such other lending or
letter of credit office or in accordance with such other measures, as the case
may be, would not otherwise materially adversely affect such Commitments or
Loans or Letters of Credit or the interests of such Lender or Issuing Lender;
provided that such Lender or Issuing Lender will not be obligated to utilize
--------
such other lending or letter of credit office pursuant to this subsection 2.8
unless Company agrees to pay all incremental expenses incurred by such Lender or
Issuing Lender as a result of utilizing such other lending or letter of credit
office as described in clause (i) above. A certificate as to the amount of any
such expenses payable by Company pursuant to this subsection 2.8 (setting forth
in reasonable detail the basis for requesting such amount) submitted by such
Lender or Issuing Lender to Company (with a copy to Administrative Agent) shall
be conclusive absent manifest error.

     B.  Replacement of Lender. If Company receives a notice pursuant to
subsection 2.7A, 2.7C or 3.6, is required to pay any additional amounts pursuant
to subsection 2.7B or in the event a Lender has not consented to a proposed
change, waiver, discharge or termination with respect to this Agreement which
has been approved by the Requisite Lenders as provided in subsection 10.6,
Company shall have the right, if no Potential Event of Default or Event of
Default then exists, to replace such Lender (a "Replaced Lender") with one or
more Eligible Assignees (collectively, the "Replacement Lender") acceptable to
Administrative Agent; provided that (i) at the time of any replacement pursuant
                      --------
to this subsection 2.8, the Replacement Lender shall enter into one or more
Assignment Agreements pursuant to subsection 10.1B (and with all fees payable
pursuant to such subsection 10.1B to be paid by the Replacement Lender) pursuant
to which the Replacement Lender shall acquire all of the outstanding Loans and
Commitments of, and in each case participations in Letters of Credit and Swing
Line Loans by, the Replaced Lender and, in connection therewith, shall pay to
(x) the Replaced Lender in respect thereof an amount equal to the sum of (A) an
amount equal to the principal of, and all accrued interest on, all outstanding
Loans of the Replaced Lender, (B) an amount equal to all unpaid drawings with
respect to Letters of Credit that have been funded by (and not reimbursed to)
such Replaced Lender, together with all then unpaid interest with respect
thereto at such time and (C) an amount equal to all accrued, but theretofore
unpaid, fees owing to the Replaced Lender with respect thereto, (y) the
appropriate Issuing Lender an amount equal to such Replaced Lender's Pro Rata
Share of any unpaid drawings with respect to Letters of Credit (which at such
time remains an unpaid drawing) issued by it to the extent such amount was not
theretofore funded by such Replaced Lender, and (z) Swing Line Lender an amount
equal to such Replaced Lender's Pro Rata Share of any Refunded Swing Line Loans
to the extent such amount was not theretofore funded by such Replaced Lender,
and (ii) all obligations (including without limitation all such amounts, if any,
owing under subsection 2.6D) of Company owing to the Replaced Lender (other than
those specifically described in clause (i) above in respect of which the
assignment purchase price has been, or is concurrently being, paid), shall be
paid in full to such Replaced Lender concurrently with such replacement. Upon
the execution of the respective Assignment Agreements, recordation of such
assignment in the Register by Administrative Agent pursuant to subsection 2.1D,
the payment of amounts referred to in clauses (i) and (ii) above and delivery to
the Replacement Lender of the appropriate Note or Notes

                                      57
<PAGE>

executed by Company, the Replacement Lender shall become a Lender hereunder and
the Replaced Lender shall cease to constitute a Lender hereunder except with
respect to indemnification provisions under this Agreement which by the terms of
this Agreement survive the termination of this Agreement, which indemnification
provisions shall survive as to such Replaced Lender. Notwithstanding anything to
the contrary contained above, no Issuing Lender may be replaced hereunder at any
time while it has Letters of Credit outstanding hereunder unless arrangements
satisfactory to such Issuing Lender (including the furnishing of a Standby
Letter of Credit in form and substance, and issued by an issuer, satisfactory to
such Issuing Lender or the furnishing of cash collateral in amounts and pursuant
to arrangements satisfactory to such Issuing Lender) have been made with respect
to such outstanding Letters of Credit.

SECTION 3. LETTERS OF CREDIT

3.1  Issuance of Letters of Credit and Lenders' Purchase of Participations
     ---------------------------------------------------------------------
Therein.
-------

     A.   Letters of Credit. In addition to Company requesting that Revolving
Lenders make Revolving Loans pursuant to subsection 2.1A(ii) and that Swing
Line Lender make Swing Line Loans pursuant to subsection 2.1A(iii), Company may
request, in accordance with the provisions of this subsection 3.1, from time to
time during the period from the Closing Date to the 30th day prior to the
Revolving Loan Commitment Termination Date, that one or more Lenders issue
Letters of Credit for the account of Company for the purposes specified in the
definitions of Standby Letters of Credit. Subject to the terms and conditions of
this Agreement and in reliance upon the representations and warranties of
Company herein set forth, any one or more Lenders may, but (except as provided
in subsection 3.1B(ii)) shall not be obligated to, issue such Letters of Credit
in accordance with the provisions of this subsection 3.1; provided that Company
                                                          --------
shall not request that any Lender issue (and no Lender shall issue):

          (i)   any Letter of Credit if, after giving effect to such issuance,
     the Total Utilization of Revolving Loan Commitments would exceed the
     Revolving Loan Commitments then in effect;

          (ii)  any Letter of Credit if, after giving effect to such issuance,
     the Letter of Credit Usage would exceed $10,000,000;

          (iii) any Standby Letter of Credit having an expiration date later
     than the earlier of (a) ten days prior to the Revolving Loan Commitment
     Termination Date and (b) the date which is one year from the date of
     issuance of such Standby Letter of Credit; provided that the immediately
                                                --------
     preceding clause (b) shall not prevent any Issuing Lender from agreeing
     that a Standby Letter of Credit will automatically be extended for one or
     more successive periods not to exceed one year each unless such Issuing
     Lender elects not to extend for any such additional period; and provided,
                                                                     --------
     further that such Issuing Lender shall elect not to extend such Standby
     Letter of Credit if it has knowledge that an Event of Default has occurred
     and is continuing (and has not been waived in accordance with subsection
     10.6) at the time such Issuing Lender must elect whether or not to allow
     such extension;

          (iv)  any Letter of Credit denominated in a currency other than
Dollars; or

                                      58
<PAGE>

          (v)  any Letter of Credit without presentation of sight drafts.

     Notwithstanding the foregoing, in the event an automatic extension of an
Existing Letter of Credit would result in a final expiration date that is later
than the Revolving Loan Commitment Termination Date, Company shall, in
accordance with the terms of such Existing Letter of Credit, give notice to the
Issuing Bank not to extend such Existing Letter of Credit and Issuing Lender
shall not extend such Existing Letter of Credit.

     B.   Mechanics of Issuance.

          (i)  Notice of Issuance. Whenever Company desires the issuance of a
               ------------------
     Letter of Credit, it shall deliver to Administrative Agent either an
     original or a facsimile (provided that an original be delivered to
                              --------
     Administrative Agent the day following Administrative Agent's receipt of
     the facsimile) Request for Issuance of Letter of Credit in the form of
     Exhibit III annexed hereto no later than 12:00 Noon (New York City time) at
     least three Business Days, or in such shorter period as may be agreed to by
     the Issuing Lender in any particular instance, in advance of the proposed
     date of issuance. The Request for Issuance of Letter of Credit shall
     specify (a) the proposed date of issuance (which shall be a Business Day),
     (b) the face amount of the Letter of Credit, (c) the expiration date of the
     Letter of Credit, (d) the name and address of the beneficiary, and (e)
     either the verbatim text of the proposed Letter of Credit or the proposed
     terms and conditions thereof, including a precise description of any
     documents to be presented by the beneficiary which, if presented by the
     beneficiary prior to the expiration date of the Letter of Credit, would
     require the Issuing Lender to make payment under the Letter of Credit;
     provided that the Issuing Lender, in its reasonable discretion, may require
     --------
     changes in the text of the proposed Letter of Credit or any such documents.

          Company shall notify the applicable Issuing Lender (and Administrative
Agent, if Administrative Agent is not such Issuing Lender) prior to the issuance
of any Letter of Credit in the event that any of the matters to which Company is
required to certify in the applicable Request for Issuance of Letter of Credit
is no longer true and correct as of the proposed date of issuance of such Letter
of Credit, and upon the issuance of any Letter of Credit Company shall be deemed
to have re-certified, as of the date of such issuance, as to the matters to
which Company is required to certify in the applicable Request for Issuance of
Letter of Credit.

          (ii) Determination of Issuing Lender. Upon receipt by Administrative
               -------------------------------
     Agent of a Request for Issuance of Letter of Credit pursuant to subsection
     3.lB(i) requesting the issuance of a Letter of Credit, in the event
     Administrative Agent elects to issue such Letter of Credit, Administrative
     Agent shall promptly so notify Company, and Administrative Agent shall be
     the Issuing Lender with respect thereto. In the event that Administrative
     Agent, in its sole discretion, elects not to issue such Letter of Credit,
     Administrative Agent shall promptly so notify Company, whereupon Company
     may request any other Lender to issue such Letter of Credit by delivering
     to such Lender a copy of the applicable Request for Issuance of Letter of
     Credit. Any Lender so requested to issue such Letter of Credit shall
     promptly notify Company and Administrative Agent whether or not, in its
     sole discretion, it has elected to issue such Letter of Credit, and any
     such Lender which so elects to issue such Letter of Credit shall be the
     Issuing Lender

                                      59
<PAGE>

     with respect thereto. In the event that all other Lenders shall have
     declined to issue such Letter of Credit, notwithstanding the prior election
     of Administrative Agent not to issue such Letter of Credit, Administrative
     Agent shall be obligated to issue such Letter of Credit and shall be the
     Issuing Lender with respect thereto, notwithstanding the fact that the
     Letter of Credit Usage with respect to such Letter of Credit and with
     respect to all other Letters of Credit issued by Administrative Agent, when
     aggregated with Administrative Agent's outstanding Revolving Loans and
     Swing Line Loans, may exceed Administrative Agent's Revolving Loan
     Commitment then in effect. Notwithstanding the foregoing, Fleet shall be
     the Issuing Lender for all Existing Letters of Credit.

          (iii) Issuance of Letter of Credit. Upon satisfaction or waiver (in
                ----------------------------
     accordance with subsection 10.6) of the conditions set forth in subsection
     4.3, the Issuing Lender shall issue the requested Letter of Credit in
     accordance with the Issuing Lender's standard operating procedures.

          (iv)  Notification to Lenders. Upon the issuance of or amendment to
                -----------------------
     any Letter of Credit the applicable Issuing Lender shall promptly notify
     Administrative Agent and each other Lender of such issuance or amendment.
     The notice to the Administrative Agent shall be accompanied by a copy of
     such Letter of Credit or amendment and in the event a Lender requests a
     copy of such issuance or amendment such copies will be provided by the
     Administrative Agent. The Administrative Agent shall notify each Lender of
     the amount of such Lender's respective participation in such Letter of
     Credit, determined in accordance with subsection 3.1C.

          (v)   Reports to Lenders. Within l5 days after the end of each
                ------------------
     calendar quarter ending after the Closing Date, so long as any Letter of
     Credit shall have been outstanding during such calendar quarter, each
     Issuing Lender shall deliver to each other Lender a report setting forth
     for such calendar quarter the daily aggregate amount available to be drawn
     under the Letters of Credit issued by such Issuing Lender that were
     outstanding during such calendar quarter.

     C.   Lenders' Purchase of Participations in Letters of Credit. Immediately
upon the issuance of each Letter of Credit, each Revolving Lender shall be
deemed to, and hereby agrees to, have irrevocably purchased from the Issuing
Lender a participation in such Letter of Credit and any drawings honored
thereunder in an amount equal to such Revolving Lender's Pro Rata Share of the
maximum amount which is or at any time may become available to be drawn
thereunder. Upon satisfaction of the conditions set forth in subsection 4.1, the
Existing Letters of Credit shall, effective as of the Closing Date, become
Letters of Credit under this Agreement to the same extent as if initially issued
hereunder and each Revolving Lender shall be deemed to have irrevocably
purchased from the Issuing Lender(s) of such Existing Letters of Credit a
participation in such Letters of Credit and drawings thereunder in an amount
equal to such Revolving Lender's Pro Rata Share of the maximum amount which is
or at any time may become available to be drawn thereunder. All such Existing
Letters of Credit which become Letters of Credit under this Agreement shall be
fully secured by the Collateral commencing on the Closing Date to the same
extent as if initially issued hereunder on such date.

                                      60
<PAGE>

3.2  Letter of Credit Fees.
     ---------------------

     Company agrees to pay the following amounts with respect to Letters of
Credit issued hereunder:

          (i)  with respect to each Standby Letter of Credit, (a) a fronting
     fee, payable directly to the applicable Issuing Lender for its own account,
     equal to 0.25% per annum of the daily amount available to be drawn under
     such Standby Letter of Credit; provided that in any event, the minimum
                                    --------
     fronting fee for any Standby Letter of Credit shall be $500 and (b) a
     letter of credit fee, payable to Administrative Agent for the account of
     Lenders, equal to the Applicable Eurodollar Rate Margin set forth in
     subsection 2.2A hereof for Eurodollar Rate Loans multiplied by the daily
     amount available from time to time to be drawn under such Standby Letter of
     Credit, each such fronting fee or letter of credit fee to be payable in
     arrears on and to (but excluding) each March 15, June l5, September 15 and
     December 15 of each year and computed on the basis of a 360-day year for
     the actual number of days elapsed; and

          (ii) with respect to the issuance, amendment or transfer of each
     Letter of Credit and each payment of a drawing made thereunder (without
     duplication of the fees payable under clauses (i) and (ii) above),
     documentary and processing charges payable directly to the applicable
     Issuing Lender for its own account in accordance with such Issuing Lender's
     standard schedule for such charges in effect at the time of such issuance,
     amendment, transfer or payment, as the case may be.

For purposes of calculating any fees payable under clause (i) of this subsection
3.2, the daily amount available to be drawn under any Letter of Credit shall be
determined as of the close of business on any date of determination. Promptly
upon receipt by Administrative Agent of any amount described in clause (i)(b) or
(ii)(b) of this subsection 3.2, Administrative Agent shall distribute to each
Revolving Lender its Pro Rata Share of such amount. With respect to Existing
Letters of Credit, the fees described in clauses (i) and (ii) above shall accrue
from and including the Closing Date.

3.3  Drawings and Reimbursement of Amounts Paid Under Letters of Credit.
     ------------------------------------------------------------------

     A.   Responsibility of Issuing Lender With Respect to Drawings. In
determining whether to honor any drawing under any Letter of Credit by the
beneficiary thereof, the Issuing Lender shall be responsible only to examine the
documents delivered under such Letter of Credit with reasonable care so as to
ascertain whether they appear on their face to be in accordance with the terms
and conditions of such Letter of Credit.

     B.   Reimbursement by Company of Amounts Paid Under Letters of Credit. In
the event an Issuing Lender has determined to honor a drawing under a Letter of
Credit issued by it, such Issuing Lender shall immediately notify Company and
Administrative Agent, and Company shall reimburse such Issuing Lender on or
before the Business Day immediately following the date on which such drawing is
honored (the "Reimbursement Date") in an amount in Dollars and in same day funds
equal to the amount of such drawing; provided that, anything contained in this
                                     --------
Agreement to the contrary notwithstanding, (i) unless Company shall have

                                      61
<PAGE>

notified Administrative Agent and such Issuing Lender prior to 10:00 A.M. (New
York City time) on the date such drawing is that Company intends to reimburse
such Issuing Lender for the amount of such drawing with funds other than the
proceeds of Revolving Loans, Company shall be deemed to have given a timely
Notice of Borrowing to Administrative Agent requesting Revolving Lenders to make
Revolving Loans that are Base Rate Loans on the Reimbursement Date in an amount
in Dollars equal to the amount of such drawing and (ii) subject to satisfaction
or waiver of the conditions specified in subsection 4.2B, Lenders shall, on the
Reimbursement Date, make Revolving Loans that are Base Rate Loans in the amount
of such drawing, the proceeds of which shall be applied directly by
Administrative Agent to reimburse such Issuing Lender for the amount of such
drawing; and provided, further that if for any reason proceeds of Revolving
             --------  -------
Loans are not received by such Issuing Lender on the Reimbursement Date in an
amount equal to the amount of such drawing, Company shall reimburse such Issuing
Lender, on demand, in an amount in same day funds equal to the excess of the
amount of such drawing over the aggregate amount of such Revolving Loans, if
any, which are so received. Nothing in this subsection 3.3B shall be deemed to
relieve any Revolving Lender from its obligation to make Revolving Loans on the
terms and conditions set forth in this Agreement, and Company shall retain any
and all rights it may have against any Revolving Lender resulting from the
failure of such Revolving Lender to make such Revolving Loans under this
subsection 3.3B.

     C.   Payment by Lenders of Unreimbursed Amounts Paid Under Letters of
Credit.

          (i)  Payment by Lenders. In the event that Company shall fail for any
               ------------------
     reason to reimburse any Issuing Lender as provided in subsection 3.3B in an
     amount equal to the amount of any drawing honored by such Issuing Lender
     under a Letter of Credit issued by it, such Issuing Lender shall promptly
     notify each other Revolving Lender of the unreimbursed amount of such
     drawing and of such other Lender's respective participation therein based
     on such Revolving Lender's Pro Rata Share. Each Revolving Lender shall make
     available to such Issuing Lender an amount equal to its respective
     participation, in Dollars and in same day funds, at the office of such
     Issuing Lender specified in such notice, not later than 12:00 Noon (New
     York City time) on the first business day (under the laws of the
     jurisdiction in which such office of such Issuing Lender is located) after
     the date notified by such Issuing Lender. In the event that any Revolving
     Lender fails to make available to such Issuing Lender on such business day
     the amount of such Revolving Lender's participation in such Letter of
     Credit as provided in this subsection 3.3C, such Issuing Lender shall be
     entitled to recover such amount on demand from such Revolving Lender
     together with interest thereon at the rate customarily used by such Issuing
     Lender for the correction of errors among banks for three Business Days and
     thereafter at the Base Rate. Nothing in this subsection 3.3C shall be
     deemed to prejudice the right of any Revolving Lender to recover from any
     Issuing Lender any amounts made available by such Revolving Lender to such
     Issuing Lender pursuant to this subsection 3.3C in the event that it is
     determined by the final judgment of a court of competent jurisdiction that
     the payment with respect to a Letter of Credit by such Issuing Lender in
     respect of which payment was made by such Revolving Lender constituted
     gross negligence or willful misconduct on the part of such Issuing
     Lender.

                                      62
<PAGE>

          (ii) Distribution to Lenders of Reimbursements Received From Company.
               ---------------------------------------------------------------
     In the event any Issuing Lender shall have been reimbursed by other
     Revolving Lenders pursuant to subsection 3.3C(i) for all or any portion of
     any drawing honored by such Issuing Lender under a Letter of Credit issued
     by it, such Issuing Lender shall distribute to each other Revolving Lender
     which has paid all amounts payable by it under subsection 3.3C(i) with
     respect to such honored drawing such other Revolving Lender's Pro Rata
     Share of all payments subsequently received by such Issuing Lender from
     Company in reimbursement of such honored drawing when such payments are
     received. Any such distribution shall be made to a Lender at its primary
     address set forth below its name on the appropriate signature page hereof
     or at such other address as such Revolving Lender may request.

     D.   Interest on Amounts Paid Under Letters of Credit.

          (i)  Payment of Interest by Company. Company agrees to pay to each
               ------------------------------
     Issuing Lender, with respect to drawings honored under any Letters of
     Credit issued by it, interest on the amount paid by such Issuing Lender in
     respect of each such drawing from the date such drawing is honored to but
     excluding the date such amount is reimbursed by Company (including any such
     reimbursement out of the proceeds of Revolving Loans pursuant to subsection
     3.3B) at a rate equal to (a) for the period from the date of such drawing
     to but excluding the Reimbursement Date, the rate then in effect under this
     Agreement with respect to Revolving Loans that are Base Rate Loans and (b)
     thereafter, a rate which is 2% per annum in excess of the rate of interest
     otherwise payable under this Agreement with respect to Revolving Loans that
     are Base Rate Loans. Interest payable pursuant to this subsection 3.3D(i)
     shall be computed on the basis of a 360-day year for the actual number of
     days elapsed in the period during which it accrues and shall be payable on
     demand or, if no demand is made, on the date on which the related drawing
     under a Letter of Credit is reimbursed, in full.

          (ii) Distribution of Interest Payments by Issuing Lender. Promptly
               ---------------------------------------------------
     upon receipt by any Issuing Lender of any payment of interest pursuant to
     subsection 3.3D(i) with respect to a drawing under a Letter of Credit
     issued by it, (a) such Issuing Lender shall distribute to each other
     Revolving Lender, out of the interest received by such Issuing Lender in
     respect of the period from the date of such drawing to but excluding the
     date on which such Issuing Lender is reimbursed for the amount of such
     drawing (including any such reimbursement out of the proceeds of Revolving
     Loans pursuant to subsection 3.3B), the amount that such other Revolving
     Lender would have been entitled to receive in respect of the letter of
     credit fee that would have been payable in respect of such Letter of Credit
     for such period pursuant to subsection 3.2 if no drawing had been honored
     under such Letter of Credit, and (b) in the event such Issuing Lender shall
     have been reimbursed by other Revolving Lenders pursuant to subsection
     3.3C(i) for all or any portion of such drawing, such Issuing Lender shall
     distribute to each other Lender which has paid all amounts payable by it
     under subsection 3.3C(i) with respect to such drawing such other Revolving
     Lender's Pro Rata Share of any interest received by such Issuing Lender in
     respect of that portion of such drawing so reimbursed by other Revolving
     Lenders for the period from the date on which such Issuing Lender was so
     reimbursed by other Revolving Lenders to but excluding the date on which
     such portion of such drawing

                                      63
<PAGE>

     is reimbursed by Company. Any such distribution shall be made to a
     Revolving Lender at its primary address set forth below its name on the
     appropriate signature page hereof or at such other address as such Lender
     may request.

3.4  Obligations Absolute.
     --------------------

     The obligation of Company to reimburse each Issuing Lender for drawings
made under the Letters of Credit issued by it and to repay any Revolving Loans
made by Revolving Lenders pursuant to subsection 3.3B and the obligations of
Revolving Lenders under subsection 3.3C(i) shall be unconditional and
irrevocable and shall be paid strictly in accordance with the terms of this
Agreement under all circumstances including any of the following circumstances:

          (i)    any lack of validity or enforceability of any Letter of Credit;

          (ii)   the existence of any claim, set-off, defense or other right
     which Company or any Revolving Lender may have at any time against a
     beneficiary or any transferee of any Letter of Credit (or any Persons for
     whom any such transferee may be acting), any Issuing Lender or other
     Revolving Lender or any other Person or, in the case of a Revolving Lender,
     against Company, whether in connection with this Agreement, the
     transactions contemplated herein or any unrelated transaction (including
     any underlying transaction between Company or one of its Subsidiaries and
     the beneficiary for which any Letter of Credit was procured);

          (iii)  any draft or other document presented under any Letter of
     Credit proving to be forged, fraudulent, invalid or insufficient in any
     respect or any statement therein being untrue or inaccurate in any respect;

          (iv)   payment by the applicable Issuing Lender under any Letter of
     Credit against presentation of a draft or other document which does not
     substantially comply with the terms of such Letter of Credit;

          (v)    any adverse change in the business, operations, properties,
     assets, condition (financial or otherwise) or prospects of Company or any
     of its Subsidiaries;

          (vi)   any breach of this Agreement or any other Loan Document by any
     party thereto;

          (vii)  any other circumstance or happening whatsoever, whether or not
     similar to any of the foregoing; or

          (viii) the fact that an Event of Default or a Potential Event of
     Default shall have occurred and be continuing;

provided, in each case, that payment by the applicable Issuing Lender under the
--------
applicable Letter of Credit shall not have constituted gross negligence or
willful misconduct of such Issuing Lender under the circumstances in question
(as determined by a final judgment of a court of competent jurisdiction).

                                      64
<PAGE>

3.5  Indemnification: Nature of Issuing Lenders' Duties.
     --------------------------------------------------

     A.  Indemnification. In addition to amounts payable as provided in
subsection 3.6, Company hereby agrees to protect, indemnify, pay and save
harmless each Issuing Lender from and against any and all claims, demands,
liabilities, damages, losses, costs, charges and expenses (including reasonable
fees, expenses and disbursements of counsel and allocated costs of internal
counsel) which such Issuing Lender may incur or be subject to as a consequence,
direct or indirect, of (i) the issuance of any Letter of Credit by such Issuing
Lender, other than as a result of (a) the gross negligence or willful misconduct
of such Issuing Lender as determined by a final judgment of a court of competent
jurisdiction or (b) subject to the following clause (ii), the wrongful dishonor
by such Issuing Lender of a proper demand for payment made under any Letter of
Credit issued by it or (ii) the failure of such Issuing Lender to honor a
drawing under any such Letter of Credit as a result of any act or omission,
whether rightful or wrongful, of any present or future de jure or de facto
government or governmental authority (all such acts or omissions herein called
"Governmental Acts").

     B.  Nature of Issuing Lenders' Duties. As between Company and any Issuing
Lender, Company assumes all risks of the acts and omissions of, or misuse of the
Letters of Credit issued by such Issuing Lender by, the respective beneficiaries
of such Letters of Credit. In furtherance and not in limitation of the
foregoing, such Issuing Lender shall not be responsible (absent a determination
of a court of competent jurisdiction of gross negligence or willful misconduct
by Issuing Lender) for: (i) the form, validity, sufficiency, accuracy,
genuineness or legal effect of any document submitted by any party in connection
with the application for and issuance of any such Letter of Credit, even if it
should in fact prove to be in any or all respects invalid, insufficient,
inaccurate, fraudulent or forged; (ii) the validity or sufficiency of any
instrument transferring or assigning or purporting to transfer or assign any
such Letter of Credit or the rights or benefits thereunder or proceeds thereof,
in whole or in part, which may prove to be invalid or ineffective for any
reason; (iii) failure of the beneficiary of any such Letter of Credit to comply
fully with any conditions required in order to draw upon such Letter of Credit;
(iv) errors, omissions, interruptions or delays in transmission or delivery of
any messages, by mail, cable, telegraph, telex or otherwise, whether or not they
be in cipher; (v) errors in interpretation of technical terms; (vi) any loss or
delay in the transmission or otherwise of any document required in order to make
a drawing under any such Letter of Credit or of the proceeds thereof; (vii) the
misapplication by the beneficiary of any such Letter of Credit of the proceeds
of any drawing under such Letter of Credit; or (viii) any consequences arising
from causes beyond the control of such Issuing Lender, including any
Governmental Acts, and none of the above shall affect or impair, or prevent the
vesting of, any of such Issuing Lender's rights or powers hereunder.

     In furtherance and extension and not in limitation of the specific
provisions set forth in the first paragraph of this subsection 3.5B, any action
taken or omitted by any Issuing Lender under or in connection with the Letters
of Credit issued by it or any documents and certificates delivered thereunder,
if taken or omitted in good faith, shall not put such Issuing Lender under any
resulting liability to Company.

     Notwithstanding anything to the contrary contained in this subsection 3.5,
Company shall retain any and all rights it may have against any Issuing Lender
for any liability arising solely out

                                      65
<PAGE>

of the gross negligence or willful misconduct of such Issuing Lender, as
determined by a final judgment of a court of competent jurisdiction or out of a
wrongful dishonor by Issuing Lender of a proper demand for payment made under
any Letter of Credit.

3.6  Increased Costs and Taxes Relating to Letters of Credit.
     -------------------------------------------------------

     Subject to the provisions of subsection 2.7B (which shall be controlling
with respect to the matters covered thereby), in the event that any Issuing
Lender or Lender shall determine (which determination shall, absent manifest
error, be final and conclusive and binding upon all parties hereto) that any
law, treaty or governmental rule, regulation or order, or any change therein or
in the interpretation, administration or application thereof (including the
introduction of any new law, treaty or governmental rule, regulation or order),
or any determination of a court or governmental authority, in each case that
becomes effective after the date hereof, or compliance by any Issuing Lender or
Lender with any guideline, request or directive issued or made after the date
hereof by any central bank or other governmental or quasi-governmental authority
(whether or not having the force of law):

          (i)   subjects such Issuing Lender or Lender (or its applicable
     lending or letter of credit office) to any additional Tax (other than any
     Tax on the overall net income of such Issuing Lender or Lender) with
     respect to the issuing or maintaining of any Letters of Credit or the
     purchasing or maintaining of any participations therein or any other
     obligations under this Section 3, whether directly or by such being imposed
     on or suffered by any particular Issuing Lender;

          (ii)  imposes, modifies or holds applicable any reserve (including any
     marginal, emergency, supplemental, special or other reserve), special
     deposit, compulsory loan, FDIC insurance or similar requirement in respect
     of any Letters of Credit issued by any Issuing Lender or participations
     therein purchased by any Lender; or

          (iii) imposes any other condition (other than with respect to a Tax
     matter) on or affecting such Issuing Lender or Lender (or its applicable
     lending or letter of credit office) regarding this Section 3 or any Letter
     of Credit or any participation therein;

and the result of any of the foregoing is to increase the cost to such Issuing
Lender or Lender of agreeing to issue, issuing or maintaining any Letter of
Credit or agreeing to purchase, purchasing or maintaining any participation
therein or to reduce any amount received or receivable by such Issuing Lender or
Lender (or its applicable lending or letter of credit office) with respect
thereto (in an amount deemed by such Issuing Lender (in its sole discretion) to
be material); then, in any case, Company shall promptly pay to such Issuing
Lender or Lender, upon receipt of the statement referred to in the next
sentence, such additional amount or amounts as may be necessary to compensate
such Issuing Lender or Lender for any such increased cost or reduction in
amounts received or receivable hereunder. Such Issuing Lender or Lender shall
deliver to Company a written statement, setting forth in reasonable detail the
basis for calculating the additional amounts owed to such Issuing Lender or
Lender under this subsection 3.6, which statement shall be conclusive and
binding upon all parties hereto absent manifest error.

                                      66
<PAGE>

 SECTION 4. CONDITIONS TO LOANS AND LETTERS OF CREDIT

     The obligations of Lenders to make Loans and the issuance of Letters of
 Credit hereunder are subject to, and the existing Letters of Credit shall
 become Letters of Credit under this Agreement upon the satisfaction of the
 following conditions.

 4.1 Conditions to Term Loans and Initial Revolving Loans and Swing Line Loans.
     -------------------------------------------------------------------------

     The obligations of Lenders to make the Term Loans and any Revolving Loans
 and Swing Line Loans to be made on the Closing Date are, in addition to the
 conditions precedent specified in subsection 4.2, subject to prior or
 concurrent satisfaction of the following conditions:

     A.  Loan Party Documents. On or before the Closing Date, Company shall,
 and shall cause each other Loan Party to, deliver to Lenders (or to
 Administrative Agent for Lenders with sufficient originally executed copies,
 where appropriate, for each Lender and its counsel) the following with respect
 to Company or such Loan Party, as the case may be, each, unless otherwise
 noted, dated the Closing Date:

         (i)   Certified copies of the Certificate or Articles of Incorporation
     or other organizational documents of such Person, together with a good
     standing certificate from the Secretary of State of its jurisdiction of
     incorporation and each other state in which such Person is qualified as a
     foreign corporation to do business and, to the extent generally available,
     a certificate or other evidence of good standing as to payment of any
     applicable franchise or similar taxes from the appropriate taxing authority
     of each of such jurisdictions, each dated a recent date prior to the
     Closing Date;

         (ii)  Copies of the Bylaws or other organizational documents of such
     Person, certified as of the Closing Date by such Person's corporate
     secretary or an assistant secretary;

         (iii) Resolutions of the members of such Person approving and
     authorizing the execution, delivery and performance of the Loan Documents
     and Related Agreements to which it is a party, certified as of the Closing
     Date by the corporate secretary or an assistant secretary of such Person as
     being in full force and effect without modification or amendment;

         (iv)  Signature and incumbency certificates of the officers of such
     Person executing the Loan Documents to which it is a party;

         (v)   Executed originals of the Loan Documents to which such Person is
     a party; and

         (vi)  Such other documents as Administrative Agent may reasonably
     request.

     B.  No Material Adverse Effect. Since December 31, 1997, no Material
 Adverse Effect (in the sole opinion of Administrative Agent) shall have
 occurred.

                                      67
<PAGE>

     C.   Corporate and Capital Structure, Ownership, Management, Etc.

          (i)   Corporate Structure. The corporate organizational structure of
                -------------------
     the Trusts, Holdings and their respective Subsidiaries, both before and
     after giving effect to the Recapitalization and the Reorganization, shall
     be as set forth on Schedule 4.1C annexed hereto.

          (ii)  Capital Structure and Ownership. The capital structure and
                -------------------------------
     ownership of the Trusts, Holdings and their respective Subsidiaries, both
     before and after giving effect to the Recapitalization and the
     Reorganization, shall be as set forth on Schedule 4.1C annexed hereto.

          (iii) Management; Employment Contracts. The management structure of
                --------------------------------
     the Trusts, Holdings and their respective Subsidiaries, after giving effect
     to the Recapitalization and the Reorganization, shall be as set forth on
     Schedule 4.1C annexed hereto, and Administrative Agent shall have received
     executed copies of all employment contracts with each of Jean Alexander,
     Meryl Beckingham, Kathleen Biro, Robert Cosinuke, Reuben Hendell, John
     Hoholik, Betsy Karp, David Kenny, Harvey Kipnes, Ruben Pinchanski, Clare
     Robinson, Malcolm Speed and Michael Ward in the form attached as Annex E to
     the Recapitalization Agreement and the Non-Competition, Nonsolicitation and
     Confidentiality Agreement by and among BSH, Positano Partners Ltd. and
     Michael E. Bronner in the form attached as Annex G to the Recapitalization
     Agreement.

     D.   Proceeds of Equity Capitalization of the Trusts. On or before the
Closing Date, the New Investor Group shall have purchased equity interests in
and the Rollover Holders shall have contributed Rollover Interests to the Trusts
in an aggregate amount of not less than $l48,300,000, in accordance with the
terms and conditions of the Recapitalization Agreement.

     E.   Satisfaction With Recapitalization and Reorganization; Financing.
Administrative Agent shall have received evidence satisfactory to it that (i)
the final structure of the Recapitalization and the Reorganization and (ii) the
sources and uses of proceeds to consummate the transactions contemplated by the
Loan Documents and the Related Agreements are in accordance with the
Recapitalization Agreement.

     F.   Related Agreements. Administrative Agent shall have received a fully
executed copy or photocopy of each Related Agreement in the form attached to the
Recapitalization Agreement, including any revised Disclosure Memorandum
delivered in connection with the Recapitalization Agreement, and any documents
executed in connection therewith, and each Related Agreement shall be in full
force and effect and no provision thereof shall have been modified or waived in
any respect determined by the Administrative Agent to be material, in each case
without the consent of the Administrative Agent.

     G.   Matters Relating to Existing Indebtedness of Company and its
Subsidiaries.

          (i)  Termination of Existing Credit Agreement and Related Liens. On
               ----------------------------------------------------------
     the Closing Date, Company shall have (a) repaid in full all Indebtedness
     outstanding under the Existing Credit Agreement (the aggregate principal
     amount of which Indebtedness

                                      68
<PAGE>

     shall not exceed $27,100,000), (b) terminated any commitments to lend or
     make other extensions of credit thereunder, (c) delivered to Administrative
     Agent all documents or instruments necessary to release all Liens securing
     Indebtedness or other obligations of Company thereunder, and (d) made
     arrangements satisfactory to Administrative Agent with respect to the
     cancellation of any letters of credit (other than the Existing Letters of
     Credit) outstanding thereunder or the issuance of Letters of Credit to
     support the obligations of Company with respect thereto. No existing
     Indebtedness of the Company shall remain outstanding except as permitted by
     subsection 7.1.

          (ii) Existing Letters of Credit. On the Closing Date, the Existing
               --------------------------
     Letters of Credit shall have become Letters of Credit under this Agreement.
     Company shall have furnished to Administrative Agent copies of all Existing
     Letters of Credit and all amendments thereto. Company shall have paid to
     the Lenders with respect to such Existing Letters of Credit all fees and
     other amounts owing with respect thereto but excluding the Closing Date.

     H.   Necessary Governmental Authorizations and Consents; Expiration of
Waiting Periods, Etc. Company shall have obtained all Governmental
Authorizations and all consents of other Persons, in each case that are
necessary or advisable in connection with the Recapitalization and the other
transactions contemplated by the Loan Documents and the Related Agreements, and
the continued operation of the business conducted by Company in substantially
the same manner as conducted prior to the consummation of the Recapitalization
and the Reorganization, and each of the foregoing shall be in full force and
effect, in each case other than those the failure to obtain or maintain which,
either individually or in the aggregate, would not reasonably be expected to
have a Material Adverse Effect. All applicable waiting periods shall have
expired without any action being taken or threatened by any competent authority
which would restrain, prevent or otherwise impose adverse conditions on the
Recapitalization and the Reorganization or the financing thereof. No action,
request for stay, petition for review or rehearing reconsideration, or appeal
with respect to any of the foregoing shall be pending, and the time for any
applicable agency to take action to set aside its consent on its own motion
shall have expired.

     I.   Consummation of the Recapitalization.

          (i)   All conditions to the Recapitalization set forth in Articles 10
     and l1 of the Recapitalization Agreement shall have been satisfied or the
     fulfillment of any such conditions shall have been waived with the consent
     of Administrative Agent and Requisite Lenders;

          (ii)  the Recapitalization shall have become effective in accordance
     with the terms of the Recapitalization Agreement;

          (iii) Transaction Costs shall not exceed $6,000,000, and
     Administrative Agent shall have received evidence to its satisfaction to
     such effect; and

                                      69
<PAGE>

          (iv) Agent shall have received an Officers' Certificate of Company to
     the effect set forth in clauses (i)-(iii) above and stating that Company
     will proceed to consummate the Recapitalization immediately upon the making
     of the initial Loans.

     J.   Security Interests in Personal and Mixed Property. Administrative
Agent shall have received evidence satisfactory to it that Holdings, Company
and Subsidiary Guarantors shall have taken or caused to be taken all such
actions, executed and delivered or caused to be executed and delivered all such
agreements, documents and instruments, and made or caused to be made all such
filings and recordings (other than the filing or recording of items described
in clauses (iii), (iv) and (v) below) that may be necessary or, in the opinion
of Administrative Agent, desirable in order to create in favor of
Administrative Agent, for the benefit of Lenders, a valid and (upon such filing
and recording) perfected First Priority security interest in the entire
personal and mixed property Collateral. Such actions shall include the
following:

          (i)   Schedules to Collateral Documents. Delivery to Administrative
                ---------------------------------
     Agent of accurate and complete schedules to all of the applicable
     Collateral Documents.

          (ii)  Stock Certificates and Instruments. Delivery to Administrative
                ----------------------------------
     Agent of (a) certificates (which certificates shall be accompanied by
     irrevocable undated stock powers, duly endorsed in blank and otherwise
     satisfactory in form and substance to Agent) representing all capital stock
     or other equity interests pledged pursuant to the Holdings Pledge
     Agreement, the Company Pledge Agreement, the Subsidiary Pledge Agreements
     and the Auxiliary Pledge Agreements and (b) all promissory notes or other
     instruments (duly endorsed, where appropriate, in a manner satisfactory to
     Administrative Agent) evidencing any Collateral;

          (iii) Lien Searches and UCC Termination Statements. Delivery to Agent
                --------------------------------------------
     of (a) the results of a recent search, by a Person satisfactory to
     Administrative Agent, of all effective UCC financing statements and fixture
     filings and all judgment and tax lien filings which may have been made with
     respect to any personal or mixed property of any Loan Party, together with
     copies of all such filings disclosed by such search, and (b) UCC
     termination statements duly executed by all applicable Persons for filing
     in all applicable jurisdictions as may be necessary to terminate any
     effective UCC financing statements or fixture filings disclosed in such
     search (other than any such financing statements or fixture filings in
     respect of Liens permitted to remain outstanding pursuant to the terms of
     this Agreement).

          (iv)  UCC Financing Statements and Fixture Filings. Delivery to
                --------------------------------------------
     Administrative Agent of UCC financing statements and, where appropriate,
     fixture filings, duly executed by each applicable Loan Party with respect
     to all personal and mixed property Collateral of such Loan Party, for
     filing in all jurisdictions as may be necessary or, in the opinion of
     Administrative Agent, desirable to perfect the security interests created
     in such Collateral pursuant to the Collateral Documents;

                                      70
<PAGE>

          (v)  PTO Cover Sheets, Etc. Delivery to Administrative Agent of all
               ---------------------
     cover sheets or other documents or instruments required to be filed with
     the PTO in order to create or perfect Liens in respect of any IP
     Collateral.

     K.  Financial Statements; Pro Forma Balance Sheet. On or before the Closing
Date, Lenders shall have received from Company (i) audited financial statements
of Company and its Subsidiaries for Fiscal Years 1995, 1996 and 1997, consisting
of balance sheets and the related consolidated and consolidating statements of
income, stockholders' equity and cash flows for such Fiscal Years, (ii)
unaudited financial statements of Company and its Subsidiaries for the nine-
month fiscal period ended September 30, 1998, consisting of a balance sheet and
the related consolidated and consolidating statements of income, stockholders'
equity and cash flows, all in reasonable detail and certified by the chief
financial officer of Company that they fairly present the financial condition of
Company and its Subsidiaries as at the dates indicated and the results of their
operations and their cash flows for the periods indicated, subject to changes
resulting from audit and normal year-end adjustments, (iii) pro forma balance
sheet of Company and its Subsidiaries as at November 30, 1998, prepared in
accordance with GAAP and reflecting the consummation of the Recapitalization and
the Reorganization, the related financings and the other transactions
contemplated by the Loan Documents and the Related Agreements, which pro forma
financial statements shall be in form and substance satisfactory to Lenders, and
(iv) projected financial statements (including balance sheets and statements of
operations, stockholders' equity and cash flows) of the Company and its
Subsidiaries, for the six-year period after the Closing Date to be in form and
substance satisfactory to Administrative Agent and Lenders.

     L.  Solvency Assurances. On the Closing Date, Administrative Agent and
Lenders shall have received a Financial Condition Certificate executed by the
Chief Financial Officer of Company dated the Closing Date, substantially in the
form of Exhibit XIII annexed hereto and with appropriate attachments, in each
case demonstrating that, after giving effect to the consummation of the
Recapitalization, the related financings and the other transactions contemplated
by the Loan Documents and the Related Agreements, Company will be Solvent.

     M.  Evidence of Insurance. Administrative Agent shall have received a
certificate from Company's insurance broker or other evidence satisfactory to it
that all insurance required to be maintained pursuant to subsection 6.4 is in
full force and effect and that Administrative Agent on behalf of Lenders has
been named as additional insured and/or loss payee thereunder to the extent
required under subsection 6.4.

     N.  Opinions of Counsel to Loan Parties. Lenders and their respective
counsel shall have received (i) originally executed copies of one or more
favorable written opinions of Goodwin Proctor & Hoar and Wachtell, Lipton, Rosen
& Katz, counsel for Loan Parties, in form and substance reasonably satisfactory
to Administrative Agent and its counsel, dated as of the Closing Date and
setting forth substantially the matters in the opinions designated in Exhibit
VIII annexed hereto and as to such other matters as Administrative Agent acting
on behalf of Lenders may reasonably request and (ii) evidence satisfactory to
Administrative Agent that Company has requested such counsel to deliver such
opinions to Lenders.

                                      71
<PAGE>

     O.  Opinions of Administrative Agent's Counsel. Lenders shall have received
originally executed copies of one or more favorable written opinions of
O'Melveny & Myers LLP, counsel to Administrative Agent, dated as of the Closing
Date, substantially in the form of Exhibit IX annexed hereto and as to such
other matters as Administrative Agent acting on behalf of Lenders may reasonably
request.

     P.  Opinions of Counsel Delivered Under Related Agreements. Administrative
Agent and its counsel shall have received copies of each of the opinions of
counsel delivered to the parties under the Related Agreements, together with a
letter from each such counsel (to the extent not inconsistent with such
counsel's established internal policies) authorizing Lenders to rely upon such
opinion to the same extent as though it were addressed to Lenders.

     Q.  Fees. Company shall have paid to Administrative Agent, for distribution
(as appropriate) to Administrative Agent and Lenders, the fees payable on the
Closing Date referred to in subsection 2.3.

     R.  Representations and Warranties; Performance of Agreements. Company
shall have delivered to Administrative Agent an Officers' Certificate, in form
and substance satisfactory to Administrative Agent, to the effect that the
representations and warranties in Section 5 hereof are true, correct and
complete in all material respects on and as of the Closing Date to the same
extent as though made on and as of that date (or, to the extent such
representations and warranties specifically relate to an earlier date, that such
representations and warranties were true, correct and complete in all material
respects on and as of such earlier date) and that Company shall have performed
in all material respects all agreements and satisfied all conditions which this
Agreement provides shall be performed or satisfied by it on or before the
Closing Date except as otherwise disclosed to and agreed to in writing by
Administrative Agent and Requisite Lenders.

     S.  Completion of Proceedings. All corporate and other proceedings taken or
to be taken in connection with the transactions contemplated hereby and all
documents incidental thereto not previously found acceptable by Administrative
Agent, acting on behalf of Lenders, and its counsel shall be satisfactory in
form and substance to Administrative Agent and such counsel, and Administrative
Agent and such counsel shall have received all such counterpart originals or
certified copies of such documents as Administrative Agent may reasonably
request.

4.2  Conditions to All Loans.
     -----------------------

     The obligations of Lenders to make Loans on each Funding Date are subject
to the following further conditions precedent:

     A.  Administrative Agent shall have received before that Funding Date, in
accordance with the provisions of subsection 2.1B, an originally executed
Notice of Borrowing, in each case signed by the chief executive officer, the
chief financial officer or the treasurer of Company or by any executive officer
of Company designated by any of the above-described officers on behalf of
Company in a writing delivered to Administrative Agent.

                                      72
<PAGE>

     B.   As of that Funding Date:

          (i)   The representations and warranties contained herein and in the
     other Loan Documents shall be true, correct and complete in all material
     respects on and as of that Funding Date to the same extent as though made
     on and as of that date, except to the extent such representations and
     warranties specifically relate to an earlier date, in which case such
     representations and warranties shall have been true, correct and complete
     in all material respects on and as of such earlier date;

          (ii)  No event shall have occurred and be continuing or would result
     from the consummation of the borrowing contemplated by such Notice of
     Borrowing that would constitute an Event of Default or a Potential Event of
     Default;

          (iii) Each Loan Party shall have performed in all material respects
     all agreements and satisfied all conditions which this Agreement provides
     shall be performed or satisfied by it on or before that Funding Date;

          (iv)  No order, judgment or decree of any court, arbitrator or
     governmental authority shall purport to enjoin or restrain any Lender from
     making the Loans to be made by it on that Funding Date;

          (v)   The making of the Loans requested on such Funding Date shall not
     violate any law including Regulation T, Regulation U or Regulation X of the
     Board of Governors of the Federal Reserve System; and

          (vi)  There shall not be pending or, to the knowledge of Company,
     threatened, any action, suit, proceeding, governmental investigation or
     arbitration against or affecting Company or any of its Subsidiaries or any
     property of Company or any of its Subsidiaries that has not been disclosed
     by Company in writing pursuant to subsection 5.5 or 6.1(x) prior to the
     making of the last preceding Loans (or, in the case of the initial Loans,
     prior to the execution of this Agreement), and there shall have occurred no
     development not so disclosed in any such action, suit, proceeding,
     governmental investigation or arbitration so disclosed, that, in either
     event, in the opinion of Administrative Agent or of Requisite Lenders,
     would be expected to have a Material Adverse Effect; and no injunction or
     other restraining order shall have been issued and no hearing to cause an
     injunction or other restraining order to be issued shall be pending or
     noticed with respect to any action, suit or proceeding seeking to enjoin or
     otherwise prevent the consummation of; or to recover any damages or obtain
     relief as a result of; the transactions contemplated by this Agreement or
     the making of Loans hereunder.

4.3  Conditions to Letters of Credit.
     -------------------------------

     The issuance of any Letter of Credit hereunder (whether or not the
applicable Issuing Lender is obligated to issue such Letter of Credit) is
subject to the following conditions precedent:

     A.   On or before the date of issuance of the initial Letter of Credit
pursuant to this Agreement, the initial Loans shall have been made.

                                      73
<PAGE>

     B.  On or before the date of issuance of such Letter of Credit,
Administrative Agent shall have received, in accordance with the provisions of
subsection 3.1B(i), an originally executed Request for Issuance of Letter of
Credit, in each case signed by the chief executive officer, the chief financial
officer or the treasurer of Company or by any executive officer of Company
designated by any of the above-described officers on behalf of Company in a
writing delivered to Administrative Agent, together with all other information
specified in subsection 3.1B(i) and such other documents or information as the
applicable Issuing Lender may reasonably require in connection with the issuance
of such Letter of Credit.

     C.  On the date of issuance of such Letter of Credit, all conditions
precedent described in subsection 4.2B shall be satisfied to the same extent as
if the issuance of such Letter of Credit were the making of a Loan and the date
of issuance of such Letter of Credit were a Funding Date.

SECTION 5. COMPANY'S REPRESENTATIONS AND WARRANTIES

     In order to induce Lenders to enter into this Agreement and to make the
Loans, to induce Issuing Lenders to issue Letters of Credit and to induce other
Lenders to purchase participations therein, Company represents and warrants to
each Lender, on the date of this Agreement, on each Funding Date and on the date
of issuance of each Letter of Credit, that the following statements are true,
correct and complete:

5.1  No Change.
     ---------

     Since December 31, 1997, (a) there has been no development or event which
in the aggregate has had or could reasonably be expected to have a Material
Adverse Effect, and (b) except as permitted by subsection 7.5 or as disclosed in
the Disclosure Memorandum to the Recapitalization Agreement or the
Recapitalization Agreement, during the period from December 31, 1997, to and
including the date hereof, neither Company nor any of its Subsidiaries has
directly or indirectly declared, ordered, paid or made, or set apart any sum or
property for any Restricted Junior Payment or agreed to do so.

5.2  Existence; Compliance with Law.
     ------------------------------

     Each Loan Party (a) is duly organized and validly existing under the laws
of the jurisdiction of its organization and, where applicable and except where
the failure to be so could not, individually or in the aggregate, reasonably be
expected to have a Material Adverse Effect, is in good standing under the laws
of the jurisdiction of its organization, (b) has the power and authority, and
the legal right, to own and operate its property, to lease the property it
operates as lessee and to conduct the business in which it is currently engaged,
and (c) is duly qualified as a foreign organization and in good standing under
the laws of each jurisdiction where its ownership, lease or operation of
property or the conduct of its business requires such qualification, except
where the failure to be so qualified and/or in good standing could not, in the
aggregate, reasonably be expected to have a Material Adverse Effect.

                                      74
<PAGE>

5.3  Corporate Power; Authorization; Enforceable Obligations.
     -------------------------------------------------------

     Each Loan Party has the power and authority, and the legal right, to make,
deliver and perform the Loan Documents and Related Agreements to which it is a
party and to borrow hereunder and has taken all necessary action to authorize
the borrowings on the terms and conditions of this Agreement and any Notes and
to authorize the execution, delivery and performance of the Loan Documents to
which it is a party. No consent or authorization of, filing with, notice to or
other act by or in respect of, any Governmental Authority or any other Person is
required in connection with the borrowings hereunder or with the execution,
delivery, performance, validity or enforceability of the Loan Documents to which
such Loan Party is a party except for those set forth in Schedule 4.15, Schedule
4.19 and Schedule 12.8 to the Recapitalization Agreement, filings required by
federal or state securities laws, filings under the Hart-Scott-Rodino Antitrust
Improvement Act, filings required in connection with the perfection of security
interests granted pursuant to the Loan Documents, and such other registrations,
consents, approvals, notices or other actions which have been or will be made,
obtained, given or taken on or before the Closing Date or which the failure to
obtain or take could not reasonably be expected to have, individually or in the
aggregate, a Material Adverse Effect. Each Loan Document will be duly executed
and delivered on behalf of such Loan Party to which it is a party. Each Loan
Document, when executed and delivered will constitute, a legal, valid and
binding obligation of such Loan Party to which it is a party enforceable against
such Loan Party in accordance with its terms, subject to the effects of
bankruptcy, insolvency, fraudulent conveyance, reorganization, moratorium and
other similar laws relating to or affecting creditors' rights generally, general
equitable principles (whether considered in a proceeding in equity or at law)
and an implied covenant of good faith and fair dealing.

5.4  No Legal Bar.
     ------------

     The execution, delivery and performance by each Loan Party of the Loan
Documents and the Related Agreements to which it is a party and the consummation
of the transactions contemplated by the Loan Documents and such Related
Agreements do not and will not (i) violate any provision of any law or any
governmental rule or regulation applicable to Holdings or any of its
Subsidiaries, the organizational documents of Holdings or any of its
Subsidiaries or any order, judgment or decree of any court or other agency of
government binding on Holdings or any of its Subsidiaries, (ii) conflict with,
result in a breach of or constitute (with due notice of lapse of time or both) a
default under any Contractual Obligation of Holdings or any of its Subsidiaries,
except for such breaches, conflicts and defaults which could not reasonably be
expected to have, individually or in the aggregate, a Material Adverse Effect,
(iii) result in or require the creation or imposition of any Lien upon any of
the properties or assets of Holdings or any of its Subsidiaries (other than any
Liens created under any of the Loan Documents in favor of Administrative Agent
on behalf of Lenders), or (iv) require any approval of stockholders or members
or any approval or consent of any Person under any Contractual Obligations of
Holdings or any of its Subsidiaries, except for such approvals or consents which
will be obtained on or before the Closing Date and disclosed in writing to
Lenders or which the failure to obtain could not reasonably be expected to have,
individually or in the aggregate, a material adverse effect.

                                      75
<PAGE>

5.5  No Material Litigation.
     ----------------------

     No litigation, investigation or proceeding of or before any arbitrator or
Governmental Authority is pending or, to the knowledge of Company or any of its
Subsidiaries, threatened by or against Company or any of its Subsidiaries or
against any of its or their respective properties or revenues (a) with respect
to any of the Loan Documents or any of the transactions contemplated hereby or
thereby or (b) which could reasonably be expected to have a Material Adverse
Effect.

5.6  No Default.
     ----------

     Neither Company nor any of its Subsidiaries is in default under or with
respect to any of its Contractual Obligations in any respect which could
reasonably be expected to, individually or in the aggregate, have a Material
Adverse Effect. No Potential Event of Default or Event of Default has occurred
and is continuing.

5.7  Ownership of Property; Liens.
     ----------------------------

     As of the date hereof; neither the Company nor any of its Subsidiaries owns
any real property. To the extent Company or any of its Subsidiaries acquires an
ownership interest in any real property after the Closing Date, Company and each
of its Subsidiaries will have good record and marketable title in fee simple to
all such owned real property, except as permitted by subsection 7.2. Company and
each of its Subsidiaries has a valid leasehold interest or occupancy rights with
respect to leasehold interests in real or personal property and none of such
real property is subject to any Lien, except as permitted by subsection 7.2.
Company and each of its Subsidiaries has such title to their respective personal
property and assets, tangible and intangible, as is necessary to conduct their
respective businesses in the same manner as such businesses have been conducted
and none of such property is subject to any Lien, except as permitted by
subsection 7.2. As of the Closing Date, Schedule 5.7 annexed hereto contains a
                                        ------------
true, accurate and complete list of all leases, subleases or assignments of
leases (together with all amendments, modifications, supplements, renewals or
extensions of any thereof) affecting each Real Property Asset of any Loan Party,
regardless of whether such Loan Party is the landlord or tenant (whether
directly or as an assignee or successor in interest) under such lease, sublease
or assignment. Except as specified in Schedule 5.7 annexed hereto, each
                                      ------------
agreement listed in the immediately preceding sentence is in full force and
effect and Company does not have knowledge of any default that has occurred and
is continuing thereunder, and each such agreement constitutes the legally valid
and binding obligation of each applicable Loan Party, enforceable against such
Loan Party in accordance with its terms, except as enforcement may be limited by
bankruptcy, insolvency, reorganization, moratorium or similar laws relating to
or limiting creditors' rights generally or by equitable principles.

5.8  Intellectual Property.
     ---------------------

     Company and each of its Subsidiaries owns, or is licensed to use, all
Intellectual Property except for those the failure to own or license which could
not reasonably be expected to have a Material Adverse Effect. No claim has been
asserted and is pending by any Person challenging or questioning the use of any
such Intellectual Property or the validity or effectiveness of any

                                      76
<PAGE>

such Intellectual Property, nor does Company know of any valid basis for any
such claim, except for any such claims which, in the aggregate, could not
reasonably be expected to have a Material Adverse Effect. The use of such
Intellectual Property by Company and its Subsidiaries does not infringe on the
rights of any Person, except for such claims and infringements that, in the
aggregate, could not reasonably be expected to have a Material Adverse Effect.

5.9  No Burdensome Restrictions.
     --------------------------

     No provision of law or any governmental rule or regulation applicable to
Company or any of its Subsidiaries or Contractual Obligation of such Company or
any of its Subsidiaries could reasonably be expected to have a Material Adverse
Effect.

5.10 Taxes.
     -----

     Company and each of its Subsidiaries has filed or caused to be filed all
tax returns which, to the knowledge of Company, are required to be filed and has
paid all taxes shown to be due and payable on said returns or, to the extent due
and payable, on any assessments made against it or any of its property and, to
the extent due and payable, all other taxes, fees or other charges imposed on it
or any of its property by any Governmental Authority (other than the amount or
validity of which are currently being contested in good faith by appropriate
proceedings and with respect to which reserves in conformity with GAAP have been
provided on the books of Company or its Subsidiaries, as the case may be, and
other than, in the case of jurisdictions outside the United States, where
failures to timely and properly file or pay could not, individually or in the
aggregate, reasonably be expected to have a Material Adverse Effect and other
than taxes, assessments and other governmental charges, if any, relating to or
resulting from the Section 338(h)(10) Election (as defined in the
Recapitalization Agreement), or the transactions described in the
Recapitalization Agreement; except as permitted by subsection 7.2, no tax Lien
has been filed, and, to the knowledge of Company no claim is being asserted,
with respect to any such tax, fee or other charge (other than, in the case of
jurisdictions outside the United States, such Liens, taxes, fees and other
charges as could not, individually or in the aggregate, reasonably be expected
to have a Material Adverse Effect).

5.11 Federal Regulations.
     -------------------

     No part of the proceeds of any Loans will be used for "purchasing" or
"carrying" any "margin stock" within the respective meanings of each of the
quoted terms under Regulation U of the Board of Governors of the Federal Reserve
System as now and from time to time hereafter in effect. If requested by any
Lender or the Administrative Agent, Company will furnish to the Administrative
Agent and each Lender a statement to the foregoing effect in conformity with the
requirements of FR Form G-1 or FR Form U-1 referred to in said Regulation U.

5.12 ERISA.
     -----

     On and as of the Closing Date, no Company Employee Benefit Plan is or was a
Pension Plan or a Multiemployer Plan. Except as set forth on Schedule 5.12 and
except for such exceptions which could not reasonably be expected in the
aggregate to have a Material Adverse Effect: (i) no ERISA Event has occurred
during the five-year period prior to the date on which this representation is
made or deemed made with respect to any Employee Benefit Plan, or is

                                      77
<PAGE>

reasonably expected to occur; (ii) Company and each of its Subsidiaries are in
compliance with all applicable provisions and requirements of ERISA and the
regulations and published interpretations thereunder with respect to each
Company Employee Benefit Plan and have performed all their obligations under
each Company Employee Benefit Plan; (iii) each Company Employee Benefit Plan
which is intended to qualify under Section 401(a) of the Internal Revenue Code
is so qualified; and (iv) except to the extent required under Section 4980B of
the Internal Revenue Code or other applicable law or individual contract, no
Company Employee Benefit Plan provides health or welfare benefits (through the
purchase of insurance or otherwise) for any retired or former employee of
Company, any of its Subsidiaries or any of their respective ERISA Affiliates. As
of the most recent valuation date for any Pension Plan, and excluding for
purposes of such computation all Pension Plans with respect to which assets
exceed benefit liabilities (as defined in Section 4001(a)(16) of ERISA), the
sum of:

          (i)   the unfunded benefit liabilities (as defined in Section
     4001(a)(18) of ERISA) individually or in the aggregate for all Company
     Pension Plans; and

          (ii)  the liability that the Company or its Subsidiaries could
     reasonably be expected to incur as the result of such unfunded benefit
     liabilities, individually or in the aggregate, for all Pension Plans other
     than Company Pension Plans (assuming amortization of such unfunded benefit
     liabilities over ten years);

does not exceed $1,000,000. As of the most recent valuation date for which an
actuarial report has been received and based on information available pursuant
to Section 4221(e) of ERISA, the sum of:

          (i)   the potential liability of Company and its Subsidiaries for a
     complete withdrawal from all Multiemployer Plans (within the meaning of
     Section 4203 of ERISA) to which the Company or any of its Subsidiaries
     contribute, and

          (ii)  the liability that the Company or its Subsidiaries could
     reasonably be expected to incur as a result of the complete withdrawal from
     all Multiemployer Plans to which neither the Company nor any of its
     Subsidiaries contribute, after considering the financial condition of the
     all of the ERISA Affiliates most closely related to the contributing
     employer(s);

does not exceed $1,000,000. No Multiemployer Plan is in reorganization or
insolvent.

5.13 Investment Company Act; Other Regulations.
     -----------------------------------------

     Company is not an "investment company", or a company "controlled" by an
"investment company", within the meaning of the Investment Company Act of 1940,
as amended. Company is not subject to regulation under any Federal or State
statute or regulation (other than Regulation X of the Board of Governors of the
Federal Reserve System) which limits its ability to incur Indebtedness.

                                      78
<PAGE>

5.14 Environmental Protection.
     ------------------------

     Except for such exceptions as in the aggregate could not reasonably be
expected to have a Material Adverse Effect:

          (i)   the operations of Company and each of its Subsidiaries
     (including, without limitation, all operations and condition at or in the
     Facilities) comply with all Environmental Laws;

          (ii)  Company and each of its Subsidiaries have obtained all
     Governmental Authorizations under Environmental Laws necessary to their
     respective operations, and all such Governmental Authorizations are in good
     standing, and Company and each of its Subsidiaries are in compliance with
     the terms and conditions of such Governmental Authorizations;

          (iii) neither Company nor any of its Subsidiaries has received (a) any
     notice or claim to the effect that it is or may be liable to any Person as
     a result of the Release or threatened Release of any Hazardous Materials or
     (b) any letter or request for information under Section 104 of the
     Comprehensive Environmental Response, Compensation, and Liability Act (42
     U.S.C. (S) 9604) or comparable state laws, and, to the best of Company's
     knowledge, none of the operations of Company or any of its Subsidiaries is
     the subject of any federal or state investigation evaluating whether any
     remedial action is needed to respond to any Release or threatened Release
     of any Hazardous Materials at any Facility or at any other location;

          (iv)  none of the operations of Company or any of its Subsidiaries is
     the subject of any pending judicial or administrative proceeding alleging
     the violation of or liability under any Environmental Laws;

          (v)   (a) neither Company nor any of its Subsidiaries nor any of their
     respective Facilities which are owned by Company or any of its Subsidiaries
     or operations are subject to any outstanding written order or agreement
     with any governmental authority of private party relating to (x) any
     Environmental Laws or (y) any Environmental Claims and (b) neither Company
     nor any of its Subsidiaries nor any of their respective Facilities which
     are leased by Company or its Subsidiaries are, to its knowledge, subject to
     any outstanding written order or agreement with any governmental authority
     or private party relating to (x) any Environmental Laws or (y) any
     Environmental Claims;

          (vi)  neither Company nor any of its Subsidiaries has, to its
     knowledge, any contingent liability in connection with any Release of any
     Hazardous Materials by Company or any of its Subsidiaries;

          (vii) neither Company nor any of its Subsidiaries nor, to the best
     knowledge of Company, any predecessor of Company or any of its Subsidiaries
     has filed any notice under any Environmental Law indicating past or present
     treatment or Release of Hazardous Materials at any Facility (other than
     hazardous waste manifested in the ordinary course of business), and none of
     Company's or any of its Subsidiaries'

                                      79
<PAGE>

     operations involves the generation, transportation, treatment, storage or
     disposal of hazardous waste, as defined under 40 C.F.R. Parts 260-270 or
     any state equivalent;

          (viii) (a) no Hazardous Materials exist on, under or about any
     Facility which is owned by Company or any of its Subsidiaries in a manner
     that has a reasonable possibility of giving rise to an Environmental Claim,
     (b) to the knowledge of Company or any of its Subsidiaries, no Hazardous
     Materials exist on, under or about any Facility which is leased by Company
     or any of its Subsidiaries and (c) neither Company nor any of its
     Subsidiaries has filed any notice or report of a Release of any Hazardous
     Materials that has a reasonable possibility of giving rise to an
     Environmental Claim;

          (ix)   neither Company nor any of its Subsidiaries nor, to the best
     knowledge of Company, any of their respective predecessors has disposed of
     any Hazardous Materials in a manner that has a reasonable possibility of
     giving rise to an Environmental Claim;

          (x)    (a) no underground storage tanks or surface impoundments are on
     or at any Facility which is owned by Company or any of its Subsidiaries,
     and (b) to the knowledge of Company or any of its Subsidiaries, no
     underground storage tanks or surface impoundments are on or at any Facility
     which is leased by Company or any of its Subsidiaries; and

          (xi)   (a) no Lien in favor of any Person relating to any
     Environmental Claim has been filed or has been attached to any Facility
     which is owned by Company or any of its Subsidiaries, and (b) to the
     knowledge of Company or any of its Subsidiaries, no Lien in favor of any
     Person relating to any Environmental Claim has been filed or has been
     attached to any Facility which is leased by Company or any of its
     Subsidiaries.

5.15 Accuracy of Information.
     -----------------------

     No statement or information contained in this Agreement, any other Loan
Document, or any other document, certificate or written statement furnished to
the Administrative Agent or the Lenders or any of them (including, without
limitation, the Related Agreements), by or on behalf of any Loan Party for use
in connection with the transactions contemplated by this Agreement or the other
Loan Documents (including, without limitation, any financial information
furnished pursuant to subsection 4.1N, taken as a whole), contained as of the
date such statement, information, document or certificate was so furnished any
untrue statement of a material fact or taking such documents, certificates or
written statements as a whole, omitted to state a material fact necessary in
order to make the statements contained herein or therein in light of the
circumstances in which it was made not misleading. The projections and pro forma
financial information contained in the materials referenced above are based upon
good faith estimates and assumptions believed by management of Company to be
reasonable at the time made, it being recognized by the Lenders that such
financial information as it relates to future events is not to be viewed as fact
and that actual results during the period or periods covered by such financial
information may differ from the projected results set forth therein. There is no
fact known to any Loan Party that could reasonably be expected to have a
Material Adverse Effect that has not been expressly disclosed herein, in the
other Loan Documents, or in such other documents, certificates and statements
furnished to the Administrative Agent for the benefit of the Lenders (including,

                                      80
<PAGE>

without limitation, the Related Agreements) for use in connection with the
transactions contemplated hereby and by the other Loan Documents.

5.16 Security Documents.
     ------------------

     A.  Each of the Holdings Pledge Agreement, the Company Pledge Agreement,
the Subsidiary Pledge Agreements and the Auxiliary Pledge Agreements is
effective to create in favor of the Administrative Agent, for the benefit of the
Lenders, a legal, valid and enforceable security interest in the Pledged
Collateral, and proceeds thereof and, when the stock certificates or evidences
of other equity interests representing the Pledged Collateral are delivered to
the Administrative Agent, each such Holdings Pledge Agreement, Company Pledge
Agreement, the Subsidiary Pledge Agreements and the Auxiliary Pledge Agreements
shall constitute a fully perfected first priority Lien on, and security interest
in, all right, title and interest of the pledgor in respect thereof in such
Pledged Collateral and the proceeds thereof in favor of the Administrative Agent
for the benefit of the Lenders, in each case (except as may be limited by
applicable bankruptcy, insolvency, reorganization, moratorium or similar laws
affecting creditors' rights generally) prior and superior in right to any other
Person.

     B.  Each of the Company Security Agreement and Subsidiary Security
Agreements is effective to create in favor of the Administrative Agent, for the
benefit of the Lenders, a legal, valid and enforceable security interest in the
Collateral and proceeds thereof, when financing statements in appropriate form
are filed, except as set forth in such Company Security Agreement and Subsidiary
Security Agreement, such Company Security Agreement, constitutes a fully
perfected Lien on, and security interest in, all right, title and interest of
the Company and such Subsidiary in such Collateral and, to the extent provided
therein, the proceeds thereof in favor of the Administrative Agent for the
benefit of the Lenders, in each case (except as may be limited by applicable
bankruptcy, insolvency, reorganization, moratorium or similar laws affecting
creditors' rights generally) prior and superior in right to any other Person,
other than with respect to Liens expressly permitted by subsection 7.2.

     C.  No authorization, approval or other action by, and no notice to or
filing with, any governmental authority or regulatory body is required for
either (i) the pledge or grant by any Loan Party of the Liens purported to be
created in favor of Administrative Agent pursuant to any of the Collateral
Documents or (ii) the exercise by Administrative Agent of any rights or remedies
in respect of any Collateral (whether specifically granted or created pursuant
to any of the Collateral Documents or created or provided for by applicable
law), except for filings or recordings contemplated by subsection 5.17B and
except as may be required, in connection with the disposition of any Pledged
Collateral, by laws generally affecting the offering and sale of securities.

     D.  Except such as may have been filed in favor of Administrative Agent and
as contemplated by subsection 5.16B, (i) no effective UCC financing statement,
fixture filing or other instrument similar in effect covering all or any part of
the Collateral is on file in any filing or recording office and (ii) no
effective filing covering all or any part of the IP Collateral is on file in the
PTO.

                                      81
<PAGE>

     E.  The pledge of the Pledged Collateral pursuant to the Collateral
Documents does not violate Regulation T, U or X of the Board of Governors of the
Federal Reserve System.

     F.  All information supplied to Administrative Agent by or on behalf of any
Loan Party with respect to any of the Collateral (in each case taken as a whole
with respect to any particular Collateral) is accurate and complete in all
material respects.

5.17 Subsidiaries.
     ------------

     All of the Subsidiaries of Company are identified in Schedule 5.17 annexed
                                                          -------------
hereto, as said Schedule 5.17 may be supplemented from time to time pursuant to
                -------------
the provisions of subsection 6.1(xvii). The capital stock or other equity
interests of each of the Subsidiaries of Company identified in Schedule 5.17
                                                               -------------
annexed hereto (as so supplemented) is duly authorized, validly issued, fully
paid and nonassessable and none of such capital stock or other equity interests
constitutes Margin Stock. Each of the Subsidiaries of Company identified in
Schedule 5.17 annexed hereto (as so supplemented) is a corporation duly
-------------
organized, validly existing and in good standing under the laws of its
respective jurisdiction of incorporation set forth therein, has all requisite
corporate power and authority to own and operate its properties and to carry on
its business as now conducted and as proposed to be conducted, and is qualified
to do business and in good standing in every jurisdiction where its assets are
located and wherever necessary to carry out its business and operations, in each
case except where failure to be so qualified or in good standing or a lack of
such corporate power and authority, individually or in the aggregate has not had
and will not have a Material Adverse Effect. Schedule 5.17 annexed hereto (as
                                             -------------
so supplemented) correctly sets forth, the ownership interest of Company and
each of its Subsidiaries in each of the Subsidiaries of Company identified
therein.

5.18 Financial Condition.
     -------------------

     Company has heretofore delivered to Lenders, at Lenders' request, the
following financial statements and information: (i) the audited consolidated
balance sheet of Company and its Subsidiaries as at December 31, 1997 and the
related consolidated statements of income, stockholders' equity and cash flows
of Company and its Subsidiaries for the Fiscal Year then ended, (ii) the
unaudited consolidated balance sheet of Company and its Subsidiaries as at
September 30, 1998 and the related unaudited consolidated statements of income,
stockholders' equity cash flows of Company and its Subsidiaries for the nine
months then ended (iii) pro forma balance sheet of Company and its Subsidiaries
as at the Closing Date, reflecting the consummation of the Recapitalization and
the Reorganization, the related financings and the other transactions
contemplated by the Loan Documents and the Related Agreements, and (iv)
projected financial statements (including balance sheets and statements of
operations, stockholders' equity and cash flows) of the Company and its
Subsidiaries, for the six-year period after the Closing Date. The statements
referred to in clauses (i) through (iii) were prepared in conformity with GAAP
and fairly present, in all material respects, the financial position (on a
consolidated basis) of the entities described in such financial statements as at
the respective dates thereof and the results of operations and cash flows (on a
consolidated basis) of the entities described therein for each of the periods
then ended, subject, in the case of any such unaudited financial statements, to
changes resulting from audit and

                                      82
<PAGE>

normal year-end adjustments. Except as set forth in Schedule 5.18 and except for
taxes, assessments and other governmental charges, if any, relating to or
resulting from, the Section 338(h)(10) Election (as defined in the
Recapitalization Agreement) or the transactions described in the
Recapitalization Agreement, Company does not, as of the Closing Date, have any
Contingent Obligation, contingent liability or liability for taxes, long-term
lease or unusual forward or long-term commitment that is not reflected in the
foregoing financial statements or the notes thereto and which in any such case
is material in relation to the business operations, properties, assets,
condition (financial or otherwise) or prospects of Company or any of its
Subsidiaries.

5.19 Certain Fees.
     ------------

     Other than as disclosed in the Recapitalization Agreement, no broker's or
finder's fee or commission will be payable with respect to this Agreement or any
of the transactions contemplated hereby, and Company hereby indemnifies Lenders
against, and agrees that it will hold Lenders harmless from, any claim, demand
or liability for any such broker's or finder's fees alleged to have been
incurred in connection herewith or therewith and any expenses (including
reasonable fees, expenses and disbursements of counsel) arising in connection
with any such claim, demand or liability.

5.20 Employee Matters.
     ----------------

     There is no strike or work stoppage in existence or threatened involving
Company or any of its Subsidiaries that could reasonably be expected to have a
Material Adverse Effect.

5.21 Solvency.
     --------

     Each Loan Party is and, upon the incurrence of any Obligations by such Loan
Party on any date on which this representation is made, will be, Solvent.

5.22 Related Agreements.
     ------------------

     A.  Delivery of Related Agreements. Company has delivered to Lenders
complete and correct copies of each Related Agreement and of all exhibits and
schedules thereto.

     B.  Warranties of Company. Subject to the qualifications set forth therein,
each of the representations and warranties given by Company to H&F in the
Recapitalization Agreement is true and correct in all material respects as of
the date hereof and will be true and correct in all material respects as of the
Closing Date.

5.23 Year 2000.
     ---------

     All Information Systems and Equipment are either Year 2000 Compliant, or
any reprogramming, remediation, or any other corrective action, including the
internal testing of all such Information Systems and Equipment will be completed
by June 30, 1999. Further, to the extent that such reprogramming/remediation and
testing action is required, the cost thereof, as well as the cost of the
reasonably foreseeable consequences of failure to become Year 2000 Compliant, to
the Company and its Subsidiaries (including, without limitation, reprogramming

                                      83
<PAGE>

errors and the failure of other systems or equipment) will not result in an
Event of Default or a Material Adverse Effect.

SECTION 6. COMPANY'S AFFIRMATIVE COVENANTS

      Company covenants and agrees that, so long as any of the Commitments
hereunder shall remain in effect and until payment in full of all of the Loans
and other Obligations and the cancellation or expiration of all Letters of
Credit, unless Requisite Lenders shall otherwise give prior written consent,
Company shall perform, and shall cause each of its Subsidiaries to perform, all
covenants in this Section 6.

6.1   Financial Statements and Other Reports.
      --------------------------------------

      Company will maintain, and cause each of its Subsidiaries to maintain, a
system of accounting established and administered in accordance with sound
business practices to permit preparation of financial statements in conformity
with GAAP. Company will deliver to Administrative Agent and Lenders:

          (i)       Monthly Financials: as soon as available and in any event
                    ------------------
      within 30 days after the end of each month ending after the Closing Date,
      (a) the consolidated balance sheet of Company and its Subsidiaries as at
      the end of such month and the related consolidated statements of income
      and cash flows of Company and its Subsidiaries for such month and for the
      period from the beginning of the then current Fiscal Year to the end of
      such month, setting forth in each case in comparative form the
      corresponding figures for the corresponding periods of the previous Fiscal
      Year and the corresponding figures from the Financial Plan for the current
      Fiscal Year, to the extent prepared on a monthly basis, all in reasonable
      detail and certified by the chief financial officer of Company that they
      fairly present, in all material respects, the financial condition of
      Company and its Subsidiaries as at the dates indicated and the results of
      their operations and their cash flows for the periods indicated, subject
      to changes resulting from audit and normal year-end adjustments, and (b) a
      narrative report describing the material changes, if any, in operations of
      Company and its Subsidiaries from the Financial Plan for the current
      Fiscal Year in the form prepared for presentation to senior management for
      such month and for the period from the beginning of the then current
      Fiscal Year to the end of such month;

          (ii)      Quarterly Financials: as soon as available and in any event
                    --------------------
      within 45 days after the end of each Fiscal Quarter, (a) the consolidated
      balance sheet of Company and its Subsidiaries as at the end of such Fiscal
      Quarter and the related consolidated statements of income and cash flows
      of Company and its Subsidiaries for such Fiscal Quarter and for the period
      from the beginning of the then current Fiscal Year to the end of such
      Fiscal Quarter, setting forth in each case in comparative form the
      corresponding figures for the corresponding periods of the previous Fiscal
      Year and the corresponding figures from the Financial Plan for the current
      Fiscal Year, all in reasonable detail and certified by the chief financial
      officer of Company that they fairly present, in all material respects, the
      financial condition of Company and its Subsidiaries as at the dates
      indicated

                                       84
<PAGE>

      and the results of their operations and their cash flows for the periods
      indicated, subject to changes resulting from audit and normal year-end
      adjustments, and (b) a narrative report describing the material changes,
      if any, in the operations of Company and its Subsidiaries from the
      Financial Plan for the current Fiscal Year in the form prepared for
      presentation to senior management for such Fiscal Quarter and for the
      period from the beginning of the then current Fiscal Year to the end of
      such Fiscal Quarter;

           (iii)    Year-End Financials: as soon as available and in any event
                    -------------------
      within 90 days after the end of each Fiscal Year, (a) the consolidated
      balance sheet of Company and its Subsidiaries as at the end of such Fiscal
      Year and the related consolidated statements of income, stockholders'
      equity and cash flows of Company and its Subsidiaries for such Fiscal
      Year, setting forth in each case in comparative form the corresponding
      figures for the previous Fiscal Year and the corresponding figures from
      the Financial Plan for the Fiscal Year covered by such financial
      statements, all in reasonable detail and certified by the chief financial
      officer of Company that they fairly present, in all material respects, the
      financial condition of Company and its Subsidiaries as at the dates
      indicated and the results of their operations and their cash flows for the
      periods indicated, (b) a narrative report describing the changes in the
      operations of Company and its Subsidiaries from the operations of Company
      and its Subsidiaries reflected in the financial statements delivered
      pursuant to subdivisions (i) and (ii) above for the current Fiscal Year in
      the form prepared for presentation to senior management for such Fiscal
      Year, and (c) in the case of such consolidated financial statements, a
      report thereon of PriceWaterhouseCoopers or other independent certified
      public accountants of recognized national standing selected by Company and
      satisfactory to Administrative Agent, which report shall be unqualified,
      shall express no doubts about the ability of Company and its Subsidiaries
      to continue as a going concern, and shall state that such consolidated
      financial statements fairly present, in all material respects, the
      consolidated financial position of Company and its Subsidiaries as at the
      dates indicated and the results of their operations and their cash flows
      for the periods indicated in conformity with GAAP applied on a basis
      consistent with prior years (except as otherwise disclosed in such
      financial statements) and that the examination by such accountants in
      connection with such consolidated financial statements has been made in
      accordance with generally accepted auditing standards;

          (iv)      Officers' and Compliance Certificates: together with each
                    -------------------------------------
      delivery of financial statements of Company and its Subsidiaries pursuant
      to subdivisions (i), (ii) and (iii) above, (a) an Officers' Certificate of
      Company stating (x) that the signers have reviewed the terms of this
      Agreement and have made, or caused to be made under their supervision, a
      review in reasonable detail of the transactions and condition of Company
      and its Subsidiaries during the accounting period covered by such
      financial statements and that such review has not disclosed the existence
      during or at the end of such accounting period, and that the signers do
      not have knowledge of the existence as at the date of such Officers'
      Certificate, of any condition or event that constitutes an Event of
      Default or Potential Event of Default, or, if any such condition or event
      existed or exists, specifying the nature and period of existence thereof
      and what action Company has taken, is taking and proposes to take with
      respect thereto and (y) that the Company does not as at the date of such
      Officer's Certificate, have any Contingent Obligation, contingent
      liability or unusual forward or long-term commitment arising from any
      amendments to

                                       85
<PAGE>

      the Management Contracts that is not reflected in the financial statements
      being delivered or the notes thereto and which in any such case is
      material in relation to the business operations, properties, assets,
      condition (financial or otherwise) or prospects of Company or any of its
      Subsidiaries; (b) a Compliance Certificate demonstrating in reasonable
      detail compliance during and at the end of the applicable accounting
      periods with the restrictions contained in Section 7, in each case to the
      extent compliance with such restrictions is required to be tested at the
      end of the applicable accounting period; and (c) a Margin Determination
      Certificate demonstrating in reasonable detail the Consolidated Leverage
      Ratio for the four consecutive fiscal quarters ending on the last day of
      the accounting period covered by such financial statements.

          (v)       Reconciliation Statements: if, as a result of any change in
                    -------------------------
      accounting principles and policies from those used in the preparation of
      the audited financial statements referred to in subsection 5.18, the
      consolidated financial statements of Company and its Subsidiaries
      delivered pursuant to subdivisions (i), (ii), (iii) or (xiii) of this
      subsection 6.1 will differ in any material respect from the consolidated
      financial statements that would have been delivered pursuant to such
      subdivisions had no such change in accounting principles and policies been
      made, then (a) together with the first delivery of financial statements
      pursuant to subdivision (i), (ii), (iii) or (xiii) of this subsection 6.1
      following such change, consolidated financial statements of Company and
      its Subsidiaries for (y) the current Fiscal Year to the effective date of
      such change and (z) the two full Fiscal Years immediately preceding the
      Fiscal Year in which such change is made, in each case prepared on a pro
      forma basis as if such change had been in effect during such periods, and
      (b) together with each delivery of financial statements pursuant to
      subdivision (i), (ii), (iii) or (xiii) of this subsection 6.l following
      such change, a written statement of the chief accounting officer or chief
      financial officer of Company setting forth the differences (including any
      differences that would affect any calculations relating to the financial
      covenants set forth in subsection 7.6) which would have resulted if such
      financial statements had been prepared without giving effect to such
      change;

          (vi)      Accountants' Certification: together with each delivery of
                    --------------------------
      consolidated financial statements of Company and its Subsidiaries pursuant
      to subdivision (iii) above, (x) the comment letter submitted by such
      accountants to management and (y) a written statement by the independent
      certified public accountants giving the report thereon (a) stating that
      their audit examination has included a review of the terms of this
      Agreement and the other Loan Documents as they relate to accounting
      matters, (b) stating whether, in connection with their audit examination,
      any condition or event that constitutes an Event of Default or Potential
      Event of Default has come to their attention and, if such a condition or
      event has come to their attention, specifying the nature and period of
      existence thereof; provided that such accountants shall not be liable by
                         --------
      reason of any failure to obtain knowledge of any such Event of Default or
      Potential Event of Default that would not be disclosed in the course of
      their audit examination, and (c) stating that based on their audit
      examination nothing has come to their attention that causes them to
      believe either or both that the information contained in the certificates
      delivered therewith pursuant to subdivision (iv) above is not correct or
      that the matters set forth in the Compliance Certificate delivered
      therewith pursuant to clause (b) of

                                       86
<PAGE>

      subdivision (iv) above for the applicable Fiscal Year are not stated in
      accordance with the terms of this Agreement;

          (vii)     Accountants' Reports: promptly upon receipt thereof (unless
                    --------------------
      restricted by applicable professional standards), copies of all reports
      submitted to Company by independent certified public accountants in
      connection with each annual, interim or special audit of the financial
      statements of Company and its Subsidiaries made by such accountants;

          (viii)    SEC Filings and Press Releases: promptly upon their becoming
                    ------------------------------
      available, copies of (a) all financial statements, reports, notices and
      proxy statements sent or made available generally by Company to its
      security holders or by any Subsidiary of Company to its security holders
      other than Company or another Subsidiary of Company, (b) all regular and
      periodic reports and all registration statements (other than on Form S-8
      or a similar form) and prospectuses, if any, filed by Company or any of
      its Subsidiaries with any securities exchange or with the Securities and
      Exchange Commission or any governmental or private regulatory authority,
      and (c) all press releases and other statements made available generally
      by Company or any of its Subsidiaries to the public concerning material
      developments in the business of Company or any of its Subsidiaries;

          (ix)      Events of Default, etc.: promptly upon any officer of
                    -----------------------
      Company obtaining knowledge (a) of any condition or event that constitutes
      an Event of Default or Potential Event of Default, or becoming aware that
      any Lender has given any notice (other than to Administrative Agent) or
      taken any other action with respect to a claimed Event of Default or
      Potential Event of Default, (b) that any Person has given any notice to
      Company or any of its Subsidiaries or taken any other action with respect
      to a claimed default or event or condition of the type referred to in
      subsection 8.2, (c) of any condition or event that would be required to be
      disclosed in a current report filed by Company with the Securities and
      Exchange Commission on Form 8-K (Items 1, 2, 4, 5 and 6 of such Form as in
      effect on the date hereof) if Company were required to file such reports
      under the Exchange Act, or (d) of the occurrence of any event or change
      that has caused or evidences, either in any case or in the aggregate, a
      Material Adverse Effect, an Officers' Certificate specifying the nature
      and period of existence of such condition, event or change, or specifying
      the notice given or action taken by any such Person and the nature of such
      claimed Event of Default, Potential Event of Default, default, event or
      condition, and what action Company has taken, is taking and proposes to
      take with respect thereto;

          (x)       Litigation or Other Proceedings: (a) promptly upon any
                    -------------------------------
      officer of Company obtaining knowledge of (X) the institution of; or non-
      frivolous threat of, any action, suit, proceeding (whether administrative,
      judicial or otherwise), governmental investigation or arbitration against
      or affecting Company or any of its Subsidiaries or any property of Company
      or any of its Subsidiaries (collectively, "Proceedings") not previously
      disclosed in writing by Company to Lenders or (Y) any material development
      in any Proceeding that, in any case:

                    (a)  could reasonably be expected to have a Material Adverse
          Effect; or

                                      87
<PAGE>

                    (b)  seeks to enjoin or otherwise prevent the consummation
          of, or to recover any damages or obtain relief as a result of, the
          transactions contemplated hereby;

          written notice thereof together with such other information as may be
          reasonably available to Company to enable Lenders and their counsel to
          evaluate such matters; and (b) within twenty days after the end of
          each Fiscal Quarter, a schedule of all Proceedings involving an
          alleged liability of, or claims against or affecting, Company or any
          of its Subsidiaries equal to or greater than $500,000, and promptly
          after request by Administrative Agent such other information as may be
          reasonably requested by Administrative Agent to enable Administrative
          Agent and its counsel to evaluate any of such Proceedings;

          (xi)      ERISA Events: promptly upon the Company becoming aware of
                    ------------
      the occurrence of or forthcoming occurrence of any ERISA Event, a written
      notice specifying the nature thereof, what action Company, any of its
      Subsidiaries or any of their respective ERISA Affiliates has taken, is
      taking or proposes to take with respect thereto and, when known, any
      action taken or threatened by the Internal Revenue Service, the Department
      of Labor or the PBGC with respect thereto;

          (xii)     ERISA Notices: with reasonable promptness, copies of (a)
                    -------------
      each Schedule B (Actuarial Information) to the annual report (Form 5500
      Series) filed by Company, or any of its Subsidiaries with respect to each
      Company Pension Plan; (b) all notices received by Company or (if obtained
      by the Company) any of its Subsidiaries or any of their respective ERISA
      Affiliates from a Multiemployer Plan sponsor, the Internal Revenue Service
      or the PBGC concerning an ERISA Event; and (c) copies of such other
      documents or governmental reports or filings relating to any Employee
      Benefit Plan as Administrative Agent shall reasonably request;

          (xiii)    Financial Plans: as soon as practicable and in any event no
                    ---------------
      later than 30 days after the beginning of each Fiscal Year, a consolidated
      plan and financial forecast for such Fiscal Year and the next succeeding
      Fiscal Year (the "Financial Plan" for such Fiscal Year), including (a)
      forecasted consolidated balance sheet and forecasted consolidated
      statements of income and cash flows of Company and its Subsidiaries for
      such Fiscal Year, together with a pro forma Compliance Certificate for
      such Fiscal Year and an explanation of the assumptions on which such
      forecasts are based, (b) forecasted consolidated statements of income and
      cash flows of Company and its Subsidiaries for each month of such Fiscal
      Year, together with an explanation of the assumptions on which such
      forecasts are based, (c) the amount of forecasted unallocated overhead for
      such Fiscal Year, and (d) such other information and projections as any
      Lender may reasonably request;

          (xiv)     Insurance: as soon as practicable and in any event by the
                    ---------
      last day of each Fiscal Year, a report in form and substance satisfactory
      to Administrative Agent outlining all material insurance coverage
      maintained as of the date of such report by Company and its Subsidiaries
      and all material insurance coverage planned to be maintained by Company
      and its Subsidiaries in the immediately succeeding Fiscal Year;

                                      88
<PAGE>

          (xv)      Members: with reasonable promptness, written notice of any
                    -------
      change in the members of Company;

          (xvi)     New Subsidiaries: promptly upon any Person becoming a
                    ----------------
      Subsidiary of Company, a written notice setting forth with respect to such
      Person (a) the date on which such Person became a Subsidiary of Company
      and (b) all of the data required to be set forth in Schedule 5.18 annexed
                                                          -------------
      hereto with respect to all Subsidiaries of Company (it being understood
      that such written notice shall be deemed to supplement Schedule 5.18
                                                             -------------
      annexed hereto for all purposes of this Agreement);

          (xvii)    Material Contracts: promptly, and in any event within ten
                    ------------------
      Business Days after any Material Contract of Company or any of its
      Subsidiaries is terminated or amended in a manner that is materially
      adverse to Company or such Subsidiary, as the case may be, or any new
      Material Contract is entered into, a written statement describing such
      event with copies of such material amendments or new contracts, and an
      explanation of any actions being taken with respect thereto, and on
      January 31 of a given year a written statement to the extent that the
      annual revenue generated by a company which is a client of the Company or
      any of its Subsidiaries for the Company or any of its Subsidiaries has
      decreased by $5,000,000 or more during the prior year as compared with the
      revenue of such client in the prior preceding year;

          (xviii)   UCC Search Report: As promptly as practicable after the date
                    -----------------
      of delivery to Administrative Agent of any UCC financing statement
      executed by any Loan Party pursuant to subsection 4.IJ(iv) or 6.8A,
      copies of completed UCC searches evidencing the proper filing, recording
      and indexing of all such UCC financing statement and listing all other
      effective financing statements that name such Loan Party as debtor,
      together with copies of all such other financing statements not previously
      delivered to Administrative Agent by or on behalf of Company or such Loan
      Party;

          (xix)     as promptly, and in any event, within ten Business Days of
      compliance with subsections 2.1A(ii)(b) and 2.1A(iii)(b), notice of such
      compliance.

          (xx)      Other Information: with reasonable promptness, such other
                    -----------------
      information and data with respect to Company or any of its Subsidiaries as
      from time to time may be reasonably requested by any Lender.

6.2   Corporate Existence, etc.
      ------------------------

      Except as permitted under subsection 7.7, Company will, and will cause
each of its Subsidiaries to, at all times preserve and keep in full force and
effect its corporate existence and all rights and franchises material to its
business; provided, however that neither Company nor any of its Subsidiaries
          --------  -------
shall be required to preserve any such right or franchise if the Board of
Directors or members of Company or such Subsidiary, as applicable shall
determine that the preservation thereof is no longer desirable in the conduct of
the business of Company or such Subsidiary, as the case may be, and that the
loss thereof is not disadvantageous in any material respect to Company, such
Subsidiary or Lenders.

                                 89
<PAGE>

6.3   Payment of Taxes and Claims; Tax Consolidation.
      ----------------------------------------------

      A.   Company will, and will cause each of its Subsidiaries to, pay all
taxes, assessments and other governmental charges imposed upon it or any of its
properties or assets or in respect of any of its income, businesses or
franchises before any penalty accrues thereon, except for taxes, assessments and
other governmental charges, if any, relating to or resulting from the Section
338(h)(10) Election (as defined in the Recapitalization Agreement) or the
transactions described in the Recapitalization Agreement which taxes,
assessments and other governmental charges, if any, shall be paid promptly after
a final determination by a Governmental Authority that such amounts are owing,
and all claims (including claims for labor, services, materials and supplies)
for sums that have become due and payable and that by law have or may become a
material Lien upon any of its properties or assets, prior to the time when any
penalty or fine shall be incurred with respect thereto; provided that no such
                                                        --------
charge or claim need be paid if it is being contested in good faith by
appropriate proceedings promptly instituted and diligently conducted, so long as
(1) such reserve or other appropriate provision, if any, as shall be required in
conformity with GAAP shall have been made therefor and (2) in the case of a
charge or claim which has or may become a Lien against any of the Collateral,
such contest proceedings conclusively operate to stay the sale of any portion of
the Collateral to satisfy such charge or claim.

      B.   Company will not, nor will it permit any of its Subsidiaries to, file
or consent to the filing of any consolidated income tax return with any Person
(other than BSH Trust, SIG Trust, BSH Holdings, SIG Holdings, Company or any of
its Subsidiaries).

6.4   Maintenance of Properties; Insurance.
      ------------------------------------

      A.   Maintenance of Properties. Company will, and will cause each of its
Subsidiaries to, maintain or cause to be maintained in good repair, working
order and condition, ordinary wear and tear excepted, all material properties
used or useful in the business of Company and its Subsidiaries (including all
Intellectual Property) and from time to time will make or cause to be made all
appropriate repairs, renewals and replacements thereof.

      B.   Insurance. Company will maintain or cause to be maintained, with
financially sound and reputable insurers, such public liability insurance, third
party property damage insurance, business interruption insurance and casualty
insurance with respect to liabilities, losses or damage in respect of the
assets, properties and businesses of Company and its Subsidiaries as may
customarily be carried or maintained under similar circumstances by corporations
of established reputation engaged in similar businesses, in each case in such
amounts (giving effect to self-insurance), with such deductibles, covering such
risks and otherwise on such terms and conditions as shall be customary for
corporations similarly situated in the industry. Each such policy of insurance
shall (a) name Administrative Agent for the benefit of Lenders as an additional
insured thereunder as its interests may appear and (b) in the case of each
business interruption and casualty insurance policy, contain a loss payable
clause or endorsement, satisfactory in form and substance to Administrative
Agent, that names Administrative Agent for the benefit of Lenders as the loss
payee thereunder for any covered loss in excess of $500,000 and provides for at
least 30 days prior written notice to Administrative Agent of any modification
or cancellation of such policy.

                                      90
<PAGE>

6.5   Inspection Rights; Lender Meeting.
      ---------------------------------

      A.   Inspection Rights. Company shall, and shall cause each of its
Subsidiaries to, permit any authorized representatives designated by any Lender
to visit and inspect any of the properties of Company or of any of its
Subsidiaries, to inspect, copy and take extracts from its and their financial
and accounting records, and to discuss its and their affairs, finances and
accounts with its and their officers and independent public accountants
(provided that Company may, if it so chooses, be present at or participate in
 --------
any such discussion), all upon reasonable notice and at such reasonable times
during normal business hours and as often as may reasonably be requested.

      B.   Lender Meeting. Company will, upon the request of Administrative
Agent or Requisite Lenders, participate in a meeting of Administrative Agent and
Lenders once during each Fiscal Year to be held at Company's corporate offices
(or at such other location as may be agreed to by Company and Administrative
Agent) at such time as may be agreed to by Company and Administrative Agent.

6.6   Compliance with Laws, etc.
      -------------------------

      Company shall comply, and shall cause each of its Subsidiaries and all
other Persons on or occupying any Facilities to comply, with the requirements of
all applicable laws, rules, regulations and orders of any Governmental Authority
(including all Environmental Laws), noncompliance with which could reasonably be
expected to cause, individually or in the aggregate, a Material Adverse Effect.

6.7   Environmental Disclosure and Inspection; Remedial Action Regarding
      ------------------------------------------------------------------
Hazardous Materials.
-------------------

      A.   Company shall, and shall cause each of its Subsidiaries to, exercise
all due diligence in order to comply with all Environmental Laws and cause (i)
their respective employees, agents, contractors and subcontractors and (ii) all
other Persons on or occupying any real property owned by Company or any of its
Subsidiaries or with respect to which Company or any of its Subsidiaries is
lessor to comply with all Environmental Laws.

      B.   Company shall promptly advise Administrative Agent and Lenders in
writing and in reasonable detail of any of the following which, individually or
in the aggregate, has a reasonable possibility of giving rise to a Material
Adverse Effect (i) any Release of any Hazardous Materials made by Company or any
of its Subsidiaries required to be reported to any federal, state or local
governmental or regulatory agency under any applicable Environmental Laws, (ii)
any Release of any Hazardous Materials made by a Person other than Company or
any of Company's Subsidiaries required to be reported to any federal, state or
local governmental or regulatory agency under any applicable Environmental Laws
to the extent Company or any of its Subsidiaries has received written notice of
such Release, (iii) any and all written communications of the Company or any of
its Subsidiaries with respect to any Environmental Claims or with respect to any
Release of Hazardous Materials required to be reported to any federal, state or
local governmental or regulatory agency, (iv) any and all written communications
of any Person other than the Company or any of its Subsidiaries with respect to
any Environmental Claims or

                                      91
<PAGE>

with respect to any Release of Hazardous Materials required to be reported to
any federal, state or local governmental or regulatory agency to the extent
Company or any of its Subsidiaries has received written notice of such
communications, (v) any remedial action taken by Company or, to the extent
Company or any of its Subsidiaries has received written notice, any other Person
in response to (x) any Hazardous Materials on, under or about any Facility, the
existence of which has a reasonable possibility of resulting in an Environmental
Claim, or (y) any Environmental Claim, (vi) the discovery by Company or any of
its Subsidiaries of any occurrence or condition on any real property adjoining
or in the vicinity of any Facility which is owned by Company or any of its
Subsidiaries that could cause such Facility or any part thereof to be subject to
any restrictions on the ownership, occupancy, transferability or use thereof
under any Environmental Laws, (vii) to the extent Company or any of its
Subsidiaries has received written notice of any occurrence or condition on any
real property adjoining or in the vicinity of any Facility which is leased by
Company or any of it Subsidiaries that could cause such Facility or any part
thereof to be subject to any restrictions on the ownership, occupancy,
transferability or use thereof under any Environmental Laws, and (viii) any
request for information from any governmental agency that suggests such agency
is investigating whether Company or any of its Subsidiaries may be potentially
responsible for a Release of Hazardous Materials.

6.8   Execution of Subsidiary Guaranty and Personal Property Collateral
      -----------------------------------------------------------------
Documents by Certain Subsidiaries and Future Subsidiaries: Auxiliary Pledge
---------------------------------------------------------------------------
Agreements; Collateral.
----------------------

      A.   Execution of Subsidiary Guaranty and Personal Property Collateral
Documents. In the event that any Person becomes a Subsidiary of Company after
the date hereof, with the exception of a BSH Agent Subsidiary, Company will
promptly notify Administrative Agent of that fact and cause such Subsidiary, if
it is a Domestic Subsidiary, to execute and deliver to Administrative Agent a
counterpart of the Subsidiary Guaranty and Subsidiary Security Agreement and to
take all such further actions and execute all such further documents and
instruments (including actions, documents and instruments comparable to those
described in subsection 4.1J) as may be necessary or, in the opinion of
Administrative Agent, desirable to create in favor of Administrative Agent, for
the benefit of Lenders, a valid and perfected First Priority Lien on all of the
personal and mixed property assets of such Subsidiary described in the
applicable forms of Collateral Documents. With respect to any such Subsidiary
which is a Domestic Subsidiary, Company shall also deliver to Administrative
Agent a Subsidiary Pledge Agreement, granting to Administrative Agent on behalf
of Lenders a First Priority Lien in 100% of the capital stock or other equity
interests of such Domestic Subsidiary, and with respect to any such Subsidiary
which is a Foreign Subsidiary, if Company or a Domestic Subsidiary owns the
capital stock or other equity interests of such Foreign Subsidiary, Company
shall deliver to Administrative Agent an Auxiliary Pledge Agreement granting to
Administrative Agent on behalf of Lenders a First Priority Lien in 65% of the
capital stock or other equity interests of such Foreign Subsidiary, and, in each
case, Company shall take, or cause to be taken, all such other actions as
Administrative Agent shall deem necessary or desirable to perfect such security
interest.

      B.   Subsidiary Charter Documents, Legal Opinions, Etc. Company shall
deliver to Administrative Agent, together with such Loan Documents, (i)
certified copies of such Subsidiary's Certificate or Articles of Incorporation
or other organizational documents, together with a good standing certificate
from the Secretary of State of the jurisdiction of its incorporation

                                      92
<PAGE>

and each other state in which such Person is qualified as a foreign corporation
to do business if such Subsidiary is a Domestic Subsidiary and, to the extent
generally available, a certificate or other evidence of good standing as to
payment of any applicable franchise or similar taxes from the appropriate taxing
authority of each such jurisdictions if such Subsidiary is a Domestic
Subsidiary, each to be dated a recent date prior to their delivery to
Administrative Agent, (ii) a copy of such Subsidiary's Bylaws or other
organizational documents, certified by its corporate secretary or an assistant
secretary as of a recent date prior to their delivery to Administrative Agent,
(iii) a certificate executed by the secretary or an assistant secretary of such
Subsidiary as to (a) the fact that the attached resolutions of the Board of
Directors of such Subsidiary approving and authorizing the execution, delivery
and performance of such Loan Documents are in full force and effect and have not
been modified or amended and (b) the incumbency and signatures of the officers
of such Subsidiary Guarantor executing such Loan Documents, and (iv) a favorable
opinion of counsel to such Subsidiary Guarantor, in form and substance
satisfactory to Agents and their respective counsel, as to (a) the due
organization and good standing of such Subsidiary, (b) the due authorization,
execution and delivery by such Subsidiary of such Loan Documents, (c) the
enforceability of such Loan Documents against such Subsidiary, (d) such other
matters (including matters relating to the creation and perfection of Liens in
any Collateral pursuant to such Loan Documents) as Agents may reasonably
request, all of the foregoing to be satisfactory in form and substance to Agents
and their respective counsel.

6.9   Conforming Leasehold Interests: Matters Relating to Additional Real
      -------------------------------------------------------------------
Property Collateral.
-------------------

      A.   Conforming Leasehold Interests. If Company or any of its Subsidiaries
acquires any Leasehold Property after the Closing Date, Company shall, or shall
cause such Subsidiary to, use its reasonable good faith best efforts (without
requiring Company or such Subsidiary to relinquish any material rights or incur
any material obligations or to expend more than a nominal amount of money
excluding reasonable attorneys' fees incurred by (i) the landlord under the
applicable lease, (ii) Administrative Agent and (iii) Company or such
Subsidiary) to cause such Leasehold Property to be a Conforming Leasehold
Interest.

      B.   Additional Mortgages, Etc. From and after the Closing Date, in the
event that (i) Company or any Subsidiary Guarantor acquires any fee interest in
real property or any Material Leasehold Property or (ii) at the time any Person
becomes a Subsidiary Guarantor, such Person owns or holds any fee interest in
real property or any Material Leasehold Property, in either case excluding any
such Real Property Asset the encumbrancing of which requires the consent of any
applicable lessor or (in the case of clause (ii) above) then-existing senior
lienholder, where Company and its Subsidiaries are unable to obtain such
lessor's or senior lienholder's consent (any such non-excluded Real Property
Asset described in the foregoing clause (i) or (ii) being an "Additional
Mortgaged Property"), Company or such Subsidiary Guarantor shall deliver to
Administrative Agent, as soon as practicable after such Person acquires such
Additional Mortgaged Property or becomes a Subsidiary Guarantor, as the case may
be, the following:

          (i)       Additional Mortgage. A fully executed and notarized Mortgage
                    -------------------
      (an "Additional Mortgage"), duly recorded in all appropriate places in all
      applicable

                                      93
<PAGE>

      jurisdictions, encumbering the interest of such Loan Party in such
      Additional Mortgaged Property;

          (ii)      Opinions of Counsel. (a) A favorable opinion of counsel to
                    -------------------
      such Loan Party, in form and substance satisfactory to Administrative
      Agent and its counsel, as to the due authorization, execution and delivery
      by such Loan Party of such Additional Mortgage and such other matters as
      Administrative Agent may reasonably request, and (b) if required by
      Administrative Agent, an opinion of counsel (which counsel shall be
      reasonably satisfactory to Administrative Agent) in the state in which
      such Additional Mortgaged Property is located with respect to the
      enforceability of such Additional Mortgage and such other matters
      (including any matters governed by the laws of such state regarding
      personal property security interests in respect of any Collateral) as
      Administrative Agent may reasonably request, in each case in form and
      substance reasonably satisfactory to Administrative Agent;

          (iii)     Landlord Consent and Estoppel; Recorded Leasehold Interest.
                    ----------------------------------------------------------
      In the case of an Additional Mortgaged Property consisting of a Material
      Leasehold Property, (a) a Landlord Consent and Estoppel and (b) evidence
      that such Leasehold Property is a Recorded Leasehold Interest;

          (iv)      Title Insurance. (a) If required by Administrative Agent, an
                    ---------------
      ALTA mortgagee title insurance policy or an unconditional commitment
      therefor (an "Additional Mortgage Policy") issued by the Title Company
      with respect to such Additional Mortgaged Property, in an amount
      satisfactory to Administrative Agent, insuring fee simple title to, or a
      valid leasehold interest in, such Additional Mortgaged Property vested in
      such Loan Party and assuring Administrative Agent that such Additional
      Mortgage creates a valid and enforceable First Priority mortgage Lien on
      such Additional Mortgaged Property, subject only to a standard suryey
      exception, which Additional Mortgage Policy (1) shall include an
      endorsement for mechanics' liens, for future advances under this Agreement
      and for any other matters reasonably requested by Administrative Agent and
      (2) shall provide for affirmative insurance and such reinsurance as
      Administrative Agent may reasonably request, all of the foregoing in form
      and substance reasonably satisfactory to Administrative Agent; and (b)
      evidence satisfactory to Administrative Agent that such Loan Party has (i)
      delivered to the Title Company all certificates and affidavits required by
      the Title Company in connection with the issuance of the Additional
      Mortgage Policy and (ii) paid to the Title Company or to the appropriate
      governmental authorities all expenses and premiums of the Title Company in
      connection with the issuance of the Additional Mortgage Policy and all
      recording and stamp taxes (including mortgage recording and intangible
      taxes) payable in connection with recording the Additional Mortgage in the
      appropriate real estate records;

          (v)       Title Report. If no Additional Mortgage Policy is required
                    ------------
      with respect to such Additional Mortgaged Property, a title report issued
      by the Title Company with respect thereto, dated not more than 30 days
      prior to the date such Additional Mortgage is to be recorded and
      satisfactory in form and substance to Administrative Agent;

                                      94
<PAGE>

          (vi)      Copies of Documents Relating to Title Exceptions. Copies of
                    ------------------------------------------------
      all recorded documents listed as exceptions to title or otherwise referred
      to in the Additional Mortgage Policy or title report delivered pursuant to
      clause (iv) or (v) above;

          (vii)     Matters Relating to Flood Hazard Properties. (a) Evidence,
                    -------------------------------------------
      which may be in the form of a letter from an insurance broker or a
      municipal engineer, as to (1) whether such Additional Mortgaged Property
      is a Flood Hazard Property, and (2) if so, whether the community in which
      such Flood Hazard Property is located is participating in the National
      Flood Insurance Program, (b) if such Additional Mortgaged Property is a
      Flood Hazard Property, such Loan Party's written acknowledgement of
      receipt of written notification from Administrative Agent (1) that such
      Additional Mortgaged Property is a Flood Hazard Property and (2) as to
      whether the community in which such Flood Hazard Property is located is
      participating in the National Flood Insurance Program, and (c) in the
      event such Additional Mortgaged Property is a Flood Hazard Property that
      is located in a community that participates in the National Flood
      Insurance Program, evidence that Company has obtained flood insurance in
      respect of such Flood Hazard Property to the extent required under the
      applicable regulations of the Board of Governors of the Federal Reserve
      System; and

          (viii)    Environmental Audit. If required by Administrative Agent,
                    -------------------
      reports and other information, in form, scope and substance satisfactory
      to Administrative Agent and prepared by environmental consultants
      satisfactory to Administrative Agent, concerning any environmental hazards
      or liabilities to which Company or any of its Subsidiaries may be subject
      with respect to such Additional Mortgaged Property.

      C.   Real Estate Appraisals. Company shall, and shall cause each of its
Subsidiaries to, permit an independent real estate appraiser satisfactory to
Administrative Agent, upon reasonable notice, to visit and inspect any
Additional Mortgaged Property for the purpose of preparing an appraisal of such
Additional Mortgaged Property satisfying the requirements of any applicable laws
and regulations (in each case to the extent required under such laws and
regulations as determined by Administrative Agent in its discretion).

6.10  Interest Rate Protection. By the date which is 90 days after the Closing
      ------------------------
Date until the two year anniversary after the Closing Date, Company shall
maintain in effect one or more Interest Rate Agreements with respect to the
Loans, in an aggregate notional principal amount of not less than 50% of the
aggregate principal amount of the Term Loan outstanding on the Closing Date,
which Interest Rate Agreements shall have the effect of establishing a maximum
interest rate of not more than 10% per annum with respect to such notional
principal amount, each such Interest Rate Agreement to be in form and substance
satisfactory to Administrative Agent and with a term of not less than two years
after the Closing Date.

6.11  Deposit Accounts and Cash Management Systems.
      --------------------------------------------

      Company shall, and shall cause each of its Subsidiaries to, use and
maintain its Deposit Accounts and cash management systems in a manner reasonably
satisfactory to Administrative Agent. Company shall not permit any of such
Deposit Accounts with any Person other than Administrative Agent or any other
Lenders at any time to have a principal balance in excess of

                                      95
<PAGE>

$500,000 unless Company or such Subsidiary, as the case may be, has (i)
delivered to Administrative Agent an agreement, satisfactory in form and
substance to Administrative Agent and executed by such Person, pursuant to which
such Person confirms and acknowledges Administrative Agent's security interest
in, and sole dominion and control over, such Deposit Account and waives its
rights to set-off with respect to amounts in such Deposit Account and (ii) taken
all other steps necessary or, in the opinion of Administrative Agent, desirable
to ensure that Administrative Agent has sole dominion and control over such
Deposit Account; provided that if Company or such Subsidiary is unable to obtain
                 --------
such agreement from such Person Company shall, or shall cause such Subsidiary
to, within 30 days after receiving a written request by Administrative Agent to
do so, transfer all amounts in the applicable Deposit Account to a Deposit
Account maintained with a Person from which Company or such Subsidiary has
obtained such an agreement. Company shall not permit the aggregate amount on
deposit in all Deposit Accounts of Company and of its Subsidiaries with any
Person other than Administrative Agent or any other Lenders at any time to
exceed $500,000.

6.12  BSH Agent Subsidiary.
      --------------------

      At the request of Administrative Agent, any Client or any Media Production
Vendor, Company shall establish a BSH Agent Subsidiary, such BSH Agent
Subsidiary to be subject to the provisions contained in this Agreement.
Notwithstanding any provision contained in this Agreement or in any of the other
Loan Documents, no BSH Agent Subsidiary shall be required to grant to
Administrative Agent a Lien in its personal and mixed property assets nor shall
such BSH Agent Subsidiary be required to guaranty the Obligations.

6.13  Year 2000.
      ---------

      The Company will ensure that its Information Systems and Equipment are at
all times after June 30, 1999 Year 2000 Compliant, except insofar as the failure
to do so will not result in a Material Adverse Effect, and shall notify the
Administrative Agent promptly upon detecting any failure of the Information
Systems and Equipment to be Year 2000 Compliant. In addition, Company shall
provide the Administrative Agent and any Lender with such information about its
Year 2000 computer readiness (including, without limitation, information as to
contingency plans, budgets and testing results) as the Administrative Agent or
such Lender shall reasonably request.

SECTION 7.  COMPANY'S NEGATIVE COVENANTS

      Company covenants and agrees that, so long as any of the Commitments
hereunder shall remain in effect and until payment in full of all of the Loans
and other Obligations and the cancellation or expiration of all Letters of
Credit, unless Requisite Lenders shall otherwise give prior written consent,
Company shall perform, and shall cause each of its Subsidiaries to perform, all
covenants in this Section 7.

                                      96
<PAGE>

7.1  Indebtedness.
     ------------

     Company shall not, and shall not permit any of its Subsidiaries to,
directly or indirectly, create, incur, assume or guaranty, or otherwise become
or remain directly or indirectly liable with respect to, any Indebtedness,
except:

          (i)   Company may become and remain liable with respect to the
     Obligations;

          (ii)  Company and its Subsidiaries may become and remain liable with
     respect to Contingent Obligations permitted by subsection 7.4 and, upon any
     matured obligations actually arising pursuant thereto, the Indebtedness
     corresponding to the Contingent Obligations so extinguished;

          (iii) Company may become and remain liable with respect to
     Indebtedness in respect of (a) Capital Leases and (b) tenant improvement
     loans with respect to improvements made to the premises occupied by Company
     pursuant to the lease between Company and Prudential Insurance Company of
     America dated May 31, 1995, as amended, in an aggregate principal amount
     not to exceed $1,601,544;

          (iv)  Company may become and remain liable with respect to
     Indebtedness to any of its wholly-owned Subsidiaries, and any wholly-owned
     Subsidiary of Company may become and remain liable with respect to
     Indebtedness to Company or any other wholly-owned Subsidiary of Company;
     provided that (a) all such intercompany Indebtedness shall be evidenced by
     --------
     promissory notes, (b) all such intercompany Indebtedness owed by Company to
     any of its Subsidiaries shall be subordinated in right of payment to the
     payment in full of the Obligations pursuant to the terms of the applicable
     promissory notes or an intercompany subordination agreement, and (c) any
     payment by any Subsidiary of Company under any guaranty of the Obligations
     shall result in a pro tanto reduction of the amount of any intercompany
     Indebtedness owed by such Subsidiary to Company or to any of its
     Subsidiaries for whose benefit such payment is made; provided, further
                                                          --------  -------
     Indebtedness of any BSH Agent Subsidiary shall at no time exceed the amount
     required to finance the working capital needs of such BSH Agent Subsidiary;

          (v)   Company may become and remain liable with respect to
     Indebtedness in respect of the Management Notes;

          (vi)  Acquired Indebtedness of the Company or any Subsidiary of
     Company not exceeding $3,000,000 at any one time outstanding; provided that
                                                                   --------
     (a) the transaction pursuant to which such Acquired Indebtedness becomes
     Acquired Indebtedness is a transaction permitted under subsection 7.3, (b)
     the principal amount of such Acquired Indebtedness is not increased, (c)
     the maturity of Indebtedness is not shortened, and (d) such Indebtedness is
     not secured by any Lien on any property other than that which secured it
     before such event; and

          (vii) Company and its Subsidiaries may become and remain liable with
     respect to other Indebtedness in an aggregate principal amount not to
     exceed $5,000,000 at any time outstanding.

                                      97
<PAGE>

     For avoidance of doubt, deferred compensation obligations of Company or any
of its Subsidiaries shall not constitute Indebtedness under this Agreement.

7.2  Liens and Related Matters.
     -------------------------

     A.  Prohibition on Liens. Company shall not, and shall not permit any of
its Subsidiaries to, directly or indirectly, create, incur, assume or permit to
exist any Lien on or with respect to any property or asset of any kind
(including any document or instrument in respect of goods or accounts
receivable) of Company or any of its Subsidiaries, whether now owned or
hereafter acquired, or any income or profits therefrom, or file or permit the
filing of, or permit to remain in effect, any financing statement or other
similar notice of any Lien with respect to any such property, asset, income or
profits under the Uniform Commercial Code of any State or under any similar
recording or notice statute, except:

          (i)   Permitted Encumbrances;

          (ii)  Liens granted pursuant to the Collateral Documents;

          (iii) Liens described in Schedule 7.2 annexed hereto;

          (iv)  Liens securing Indebtedness permitted under subsection 7.1(vi)
     so long as such Liens cover only property which was subject to Liens
     securing such Indebtedness before such Indebtedness became Acquired
     Indebtedness;

          (v)   Liens securing Indebtedness permitted under subsection 7.l(iii);
     and

          (vi)  Other Liens securing Indebtedness in an aggregate amount not to
     exceed $5,000,000 at any time outstanding.

     B.  Equitable Lien in Favor of Lenders. If Company or any of its
Subsidiaries shall create or assume any Lien upon any of its properties or
assets, whether now owned or hereafter acquired, other than Liens excepted by
the provisions of subsection 7.2A, it shall make or cause to be made effective
provision whereby the Obligations will be secured by such Lien equally and
ratably with any and all other Indebtedness secured thereby as long as any such
Indebtedness shall be so secured; provided that, notwithstanding the foregoing,
                                  --------
this covenant shall not be construed as a consent by Requisite Lenders to the
creation or assumption of any such Lien not permitted by the provisions of
subsection 7.2A.

     C. No Further Negative Pledges. Except with respect to specific property
encumbered to secure payment of particular Indebtedness or to be sold pursuant
to an executed agreement with respect to an Asset Sale, neither Company nor any
of its Subsidiaries shall enter into any agreement prohibiting the creation or
assumption of any Lien upon any of its properties or assets, whether now owned
or hereafter acquired.

     D.  No Restrictions on Subsidiary Distributions to Company or Other
Subsidiaries. Except as provided herein, Company will not, and will not permit
any of its Subsidiaries to, create or otherwise cause or suffer to exist or
become effective any consensual encumbrance or restriction of any kind on the
ability of any such Subsidiary to (i) pay dividends

                                      98
<PAGE>

or make any other distributions on any of such Subsidiary's capital stock or
membership interests owned by Company or any other Subsidiary of Company, (ii)
repay or prepay any Indebtedness owed by such Subsidiary to Company or any other
Subsidiary of Company, (iii) make loans or advances to Company or any other
Subsidiary of Company, or (iv) transfer any of its property or assets to Company
or any other Subsidiary of Company.

7.3  Investments; Joint Ventures.
     ---------------------------

     Company shall not, and shall not permit any of its Subsidiaries to,
directly or indirectly, make or own any Investment in any Person, including any
Joint Venture, except:

          (i)   Company and its Subsidiaries may make and own Investments in
     Cash Equivalents;

          (ii)  Company and its Subsidiaries may make intercompany loans to the
     extent permitted under subsection 7.1(iv);

          (iii) Company and its Subsidiaries may make Consolidated Capital
     Expenditures permitted by subsection 7.8;

          (iv)  Company and its Subsidiaries may continue to own the Investments
     owned by them and described in Schedule 7.3 annexed hereto;

          (v)   Company and its Subsidiaries may make and own other Investments
     in an aggregate amount not to exceed at any time $1,000,000; provided that
                                                                  --------
     if the Consolidated Leverage Ratio for the four Fiscal Quarter period for
     which the applicable Margin Determination Certificate has been delivered
     pursuant to subsection 6.1(iv) is less than or equal to 2.50: 1.00, Company
     and its Subsidiaries may make other Investments in an aggregate amount not
     to exceed at any time $10,000,000; provided further that the aggregate
                                        -------- -------
     amount of any one Investment or series of related Investments shall not
     exceed $5,000,000;

          (vi)  Company and its Subsidiaries may make Permitted Acquisitions;
     and

          (vii) Company and its Subsidiaries may continue to own their existing
      Investments in their respective Subsidiaries as of the Closing Date and
      may make additional Investments in their respective wholly-owned
      Subsidiaries.

 7.4  Contingent Obligations.
      ----------------------

      Company shall not, and shall not permit any of its Subsidiaries to,
directly or indirectly, create or become or remain liable with respect to any
Contingent Obligation, except:

           (i)  Subsidiaries of Company may become and remain liable with
      respect to Contingent Obligations in respect of the Subsidiary Guaranty;

           (ii) Company may become and remain liable with respect to Contingent
      Obligations in respect of Letters of Credit; provided that no Loan Party
                                                   --------
      shall have granted

                                      99
<PAGE>

     any Lien securing obligations (including reimbursement obligations relating
     to any Existing Letters of Credit) other than pursuant to the Loan
     Documents;

          (iii) Company may become and remain liable with respect to Contingent
     Obligations under Hedge Agreements entered into with a Lender; and

          (iv)  Company and its Subsidiaries may become and remain liable with
     respect to other Contingent Obligations; provided that the maximum
                                              --------
     aggregate liability, contingent or otherwise, of Company and its
     Subsidiaries in respect of all such Contingent Obligations shall at no time
     exceed $1,000,000.

7.5  Restricted Junior Payments.
     --------------------------

     Company shall not, and shall not permit any of its Subsidiaries to,
directly or indirectly, declare, order, pay, make or set apart any sum for any
Restricted Junior Payment; provided that (i) Company may issue Management Notes;
                           --------
(ii) Company may pay Cash interest or make Cash payments of principal on the
Management Notes and may purchase for Cash a member of Company's management's
interests in the Trusts (or successor entities of the Trusts) in an aggregate
amount for all such payments or purchases not to exceed $10,000,000 provided
                                                                    --------
that such Cash Restricted Junior Payments shall not exceed (A) $1,000,000 in the
aggregate for any one Fiscal Year so long as the Consolidated Leverage Ratio for
the four Fiscal Quarter period for which the most recent Margin Determination
Certificate has been delivered pursuant to subsection 6.1(iv) exceeds 2.50:1.00
or (B) $2,000,000 in the aggregate for any one Fiscal Year so long as
Consolidated Leverage Ratio is less than or equal to 2.50:100; provided, further
                                                               --------
that any portion of the amount permitted pursuant to the foregoing clause (B)
together with any amount carried forward from a prior year which is not utilized
for such purpose in a given Fiscal Year may be carried over to the subsequent
Fiscal Year up to a maximum amount so carried forward to such subsequent Fiscal
Year of $2,000,000; (iii) Company may make distributions to BSH Holdings or SIG
Holdings and BSH Holdings and SIG Holdings may make distributions to BSH Trust
or SIG Trust in an amount not to exceed the amount necessary for such Person to
pay Taxes imposed on such Person when due; (iv) Company may make distributions
to BSH Holdings or SIG Holdings and BSH Holdings and SIG Holdings may make
distributions to BSH Trust or SIG Trust in an annual amount not to exceed
$100,000 for the purpose of paying general operating expenses of Holdings and
the Trusts; and (v) Company may make distributions in Fiscal Year 1999 to
Michael E. Bronner, Reuben Cosinuke, Kathleen Biro, Ruben Pinchanski and Myron
Slosberg in an aggregate amount not to exceed $3,000,000.

7.6  Financial Covenants.
     -------------------

     A.  Minimum Interest Coverage Ratio. Company shall not permit the ratio of
(i) Consolidated Adjusted EBITDA to (ii) Consolidated Interest Expense for any
four-Fiscal Quarter period ending during any of the periods set forth below to
be less than the correlative ratio indicated:

                                      100
<PAGE>

                                                     Minimum
                   Period                     Interest Coverage Ratio
          --------------------------          -----------------------
          First Fiscal Quarter 1999                  2.25:1.00
          Second Fiscal Quarter 1999                 2.50:1.00
          Third Fiscal Quarter 1999                  2.75:1.00
          Fourth Fiscal Quarter 1999                 3.00:1.00

          First Fiscal Quarter 2000                  3.25:1.00
          Second Fiscal Quarter 2000                 3.50:1.00
          Third Fiscal Quarter 2000                  4.00:1.00
          Fourth Fiscal Quarter 2000                 4.50:1.00

          First Fiscal Quarter 2001                  5.00:1.00
          Second Fiscal Quarter 2001                 5.00:1.00
          Third Fiscal Quarter 2001                  5.00:1.00
          Fourth Fiscal Quarter 2001                 5.00:1.00

          First Fiscal Quarter 2002                  5.00:1.00
          Second Fiscal Quarter 2002                 5.00:1.00
          Third Fiscal Quarter 2002                  5.00:1.00
          Fourth Fiscal Quarter 2002                 5.00:1.00

          First Fiscal Quarter 2003                  5.00:1.00
          Second Fiscal Quarter 2003                 5.00:1.00
          Third Fiscal Quarter 2003                  5.00:1.00
          Fourth Fiscal Quarter 2003                 5.00:1.00

          First Fiscal Quarter 2004                  5.00:1.00
          Second Fiscal Quarter 2004                 5.00:1.00
          Third Fiscal Quarter 2004                  5.00:1.00
          Fourth Fiscal Quarter 2004                 5.00:1.00

     B. Maximum Leverage Ratio. Company shall not permit the Consolidated
Leverage Ratio as of the last day of any Fiscal Quarter ending during any of the
periods set forth below to exceed the correlative ratio indicated:

                   Period                        Maximum Leverage Ratio
          -------------------------              ----------------------
          First Fiscal Quarter 1999                    4.60:1.00
          Second Fiscal Quarter 1999                   4.25:1.00
          Third Fiscal Quarter 1999                    4.00:1.00
          Fourth Fiscal Quarter 1999                   3.75:1.00

          First Fiscal Quarter 2000                    3.50:1.00
          Second Fiscal Quarter 2000                   3.25:1.00
          Third Fiscal Quarter 2000                    2.75:1.00
          Fourth Fiscal Quarter 2000                   2.50:1.00

                                      101
<PAGE>

          First Fiscal Quarter 2001                    2.00:1.00
          Second Fiscal Quarter 2001                   1.75:1.00
          Third Fiscal Quarter 2001                    1.75:1.00
          Fourth Fiscal Quarter 2001                   1.75:1.00

          First Fiscal Quarter 2002                    1.75:1.00
          Second Fiscal Quarter 2002                   1.75:1.00
          Third Fiscal Quarter 2002                    1.75:1.00
          Fourth Fiscal Quarter 2002                   1.75:1.00

          First Fiscal Quarter 2003                    1.75:1.00
          Second Fiscal Quarter 2003                   1.75:1.00
          Third Fiscal Quarter 20003                   1.75:1.00
          Fourth Fiscal Quarter 2003                   1.75:1.00

          First Fiscal Quarter 2004                    1.75:1.00
          Second Fiscal Quarter 2004                   1.75:1.00
          Third Fiscal Quarter 2004                    1.75:1.00
          Fourth Fiscal Quarter 2004                   1.75:1.00

     C. Minimum Consolidated Adjusted EBITDA. Company shall not permit
Consolidated Adjusted EBITDA for any four-Fiscal Quarter period ending during
any of the periods set forth below to be less than the correlative amount
indicated:

                                               Minimum Consolidated
                 Period                          Adjusted EBITDA
          -------------------------            --------------------
          First Fiscal Quarter 1999                $19,250,000
          Second Fiscal Quarter 1999               $21,300,000
          Third Fiscal Quarter 1999                $22,500,000
          Fourth Fiscal Quarter 1999               $23,000,000

          First Fiscal Quarter 2000                $24,000,000
          Second Fiscal Quarter 2000               $24,000,000
          Third Fiscal Quarter 2000                $27,000,000
          Fourth Fiscal Quarter 2000               $28,000,000

          First Fiscal Quarter 2001                $29,000,000

7.7  Restriction on Fundamental Changes; Asset Sales and Acquisitions.
     ----------------------------------------------------------------

     Company shall not, and shall not permit any of its Subsidiaries to, alter
the corporate, capital or legal structure of Company or any of its Subsidiaries,
or enter into any transaction of merger or consolidation, or liquidate, wind-up
or dissolve itself (or suffer any liquidation or dissolution), or convey, sell,
lease or sub-lease (as lessor or sublessor), transfer or otherwise dispose of,
in one transaction or a series of transactions, all or any part of its business,
property or assets, whether now owned or hereafter acquired, or acquire by
purchase or otherwise all or

                                      102
<PAGE>

substantially all the business, property or fixed assets of, or stock or other
evidence of beneficial ownership of, any Person or any division or line of
business of any Person, except;

          (i)   any Subsidiary of Company may be merged with or into Company or
     any wholly-owned Subsidiary Guarantor, or be liquidated, wound up or
     dissolved, or all or any part of its business, property or assets may be
     conveyed, sold, leased, transferred or otherwise disposed of, in one
     transaction or a series of transactions, to Company or any wholly-owned
     Subsidiary Guarantor; provided that, in the case of such a merger, Company
                           --------
     or such wholly-owned Subsidiary Guarantor shall be the continuing or
     surviving corporation;

          (ii)  Trusts or Holdings may be merged with or into Company, or be
     liquidated, wound up or dissolved, or all or part of its business, property
     or assets may be conveyed, sold, leased, transferred or otherwise disposed
     of, in one transaction or a series of transactions to Company; provided
                                                                    --------
     that in the case of such a merger, Company shall be the continuing or
     surviving corporation;

          (iii) Company and its Subsidiaries may make Consolidated Capital
     Expenditures permitted under subsection 7.8;

          (iv)  Company and its Subsidiaries may dispose of obsolete, worn out
     or surplus property in the ordinary course of business;

          (v)   Company and its Subsidiaries may sell or otherwise dispose of
     assets in transactions that do not constitute Asset Sales; provided that
                                                                --------
     the consideration received for such assets shall be in an amount at least
     equal to the fair market value thereof; and

          (vi)  subject to subsection 7.12, Company and its Subsidiaries may
     make Asset Sales of assets having a fair market value not in excess of
     $100,000; provided that (x) the consideration received for such assets
               --------
     shall be in an amount at least equal to the fair market value thereof; (y)
     the sole consideration received shall be cash; and (z) the proceeds of such
     Asset Sales shall be applied as required by subsection 2.4B(iii)(a), and

          (vii) Company and its Subsidiaries may make Investments in accordance
     with subsection 7.3.

7.8  Consolidated Capital Expenditures.
     ---------------------------------

     Company shall not, and shall not permit its Subsidiaries to, make or incur
Consolidated Capital Expenditures, in any Fiscal Year indicated below, in an
aggregate amount in excess of the corresponding amount (the "Maximum
Consolidated Capital Expenditures Amount") set forth below opposite such Fiscal
Year; provided that the Maximum Consolidated Capital Expenditures Amount for any
      --------
Fiscal Year shall be increased by an amount equal to the excess, if any (but in
no event more than $1,000,000), of the Maximum Consolidated Capital Expenditures
Amount for the previous Fiscal Year over the actual amount of Consolidated
Capital Expenditures for such previous Fiscal Year.

                                      103
<PAGE>

                                  Maximum Consolidated
      Fiscal Year                 Capital Expenditures
      -----------                 --------------------
         1999                          $ 8,500,000
         2000                          $ 8,500,000
         2001                          $ 9,000,000
         2002                          $10,000,000
         2003                          $11,000,000
         2004                          $12,000,000

7.9    Sales and Lease-Backs.
       ---------------------

       Except for equipment leases to the extent such equipment leases are
permitted under subsection 7.8, Company shall not, and shall not permit any of
its Subsidiaries to, directly or indirectly, become or remain liable as lessee
or as a guarantor or other surety with respect to any lease, whether an
Operating Lease or a Capital Lease, of any property (whether real, personal or
mixed), whether now owned or hereafter acquired, (i) which Company or any of its
Subsidiaries has sold or transferred or is to sell or transfer to any other
Person (other than Company or any of its Subsidiaries) or (ii) which Company or
any of its Subsidiaries intends to use for substantially the same purpose as any
other property which has been or is to be sold or transferred by Company or any
of its Subsidiaries to any Person (other than Company or any of its
Subsidiaries) in connection with such lease.

7.10   Sale or Discount of Receivables.
       -------------------------------

       Company shall not, and shall not permit any of its Subsidiaries to,
directly or indirectly, sell with recourse, or discount or otherwise sell for
less than the face value thereof, any of its notes or accounts receivable.

7.11   Transactions with Shareholders and Affiliates.
       ---------------------------------------------

       Company shall not, and shall not permit any of its Subsidiaries to,
directly or indirectly, enter into or permit to exist any transaction (including
the purchase, sale, lease or exchange of any property or the rendering of any
service) with any holder of 5% or more of any class of equity Securities of
Company or with any Affiliate of Company or of any such holder, on terms that
are less favorable to Company or that Subsidiary, as the case may be, than those
that might be obtained at the time from Persons who are not such a holder or
Affiliate; provided that the foregoing restriction shall not apply to (i) any
           --------
transaction between Company and any of its wholly-owned Subsidiaries or between
any of its wholly-owned Subsidiaries or (ii) reasonable and customary fees paid
to members of the Boards of Directors of Company and its Subsidiaries (iii)
payment of Transaction Costs and payments permitted under subsection 7.5, (iv)
transactions contemplated by the Related Agreements and (v) arms-length
transactions in the ordinary course of business with other companies in which
H&F is an investor.

                                      104
<PAGE>

7.12 Disposal of Subsidiary Stock.
     ----------------------------

     Except pursuant to the Collateral Documents and except for any sale of 100%
of the capital stock or other equity Securities of any of its Subsidiaries in
compliance with the provisions of subsection 7.7(i) or (vi), Company shall not:

          (i)  directly or indirectly sell, assign, pledge or otherwise encumber
     or dispose of any shares of capital stock or other equity Securities of any
     of its Subsidiaries, except to qualify directors or members if required by
     applicable law; or

          (ii) permit any of its Subsidiaries directly or indirectly to sell,
     assign, pledge or otherwise encumber or dispose of any shares of capital
     stock or other equity Securities of any of its Subsidiaries (including such
     Subsidiary), except to Company, another Subsidiary of Company, or to
     qualify directors if required by applicable law.

7.13 Conduct of Business.
     -------------------

     From and after the Closing Date, Company shall not, and shall not permit
any of its Subsidiaries to, engage in any business other than (i) the businesses
engaged in by Company and its Subsidiaries on the Closing Date and similar or
related businesses and (ii) such other lines of business as may be consented to
by Requisite Lenders.

7.14 Amendments or Waivers of Certain Related Agreements: Amendments of
     ------------------------------------------------------------------
Documents Relating to Subordinated Indebtedness.
-----------------------------------------------

     A.  Amendments or Waivers of Certain Related Agreements. Neither Company
nor any of its Subsidiaries will (i) agree to any amendments to either the
Recapitalization Agreement or the Noncompetition and Nonsolicitation Agreement
after the Closing Date, or (ii) waive any of its rights under either the
Recapitalization Agreement or the Noncompetition and Nonsolicitation Agreement
after the Closing Date, which amendments or waivers in the aggregate would be
materially adverse to Lenders without in each case obtaining the prior written
consent of Requisite Lenders to such amendment or waiver. Each of Company and
its Subsidiaries agree to provide Administrative Agent written notice of(i) any
amendments made to either the Governance Agreement or any of the Management
Contracts and (ii) any waiver of Company's or any of its Subsidiaries' rights
under either the Governance Agreement or any of the Management Contracts
promptly after such amendment or waiver has been made, which amendments or
waivers in the aggregate would be materially adverse to Lenders.

     B.  Amendments of Documents Relating to Subordinated Indebtedness. Except
for payments or prepayments on the Management Notes permitted pursuant to
subsection 7.5, Company shall not, and shall not permit any of its Subsidiaries
to, amend or otherwise change the terms of any Subordinated Indebtedness, or
make any payment consistent with an amendment thereof or change thereto, if the
effect of such amendment or change is to increase the interest rate on such
Subordinated Indebtedness, change (to earlier dates) any dates upon which
payments of principal or interest are due thereon, change any event of default
or condition to an event of default with respect thereto (other than to
eliminate any such event of default or increase any grace period related
thereto), change the redemption, prepayment or defeasance provisions thereof,
change the subordination provisions thereof (or of any guaranty thereof), or

                                      105
<PAGE>

change any collateral therefor (other than to release such collateral), or if
the effect of such amendment or change, together with all other amendments or
changes made, is to increase materially the obligations of the obligor
thereunder or to confer any additional rights on the holders of such
Subordinated Indebtedness (or a trustee or other representative on their behalf)
which would be adverse to Company or Lenders.

7.15      Fiscal Year.
          -----------

          Company shall not change its Fiscal Year-end from December 31.

SECTION 8. EVENTS OF DEFAULT

           If any of the following conditions or events ("Events of Default")
     shall occur:

8.1  Failure to Make Payments When Due.
     ---------------------------------

     Failure by Company to pay any installment of principal of any Loan when
due, whether at stated maturity, by acceleration, by notice of voluntary
prepayment, by mandatory prepayment or otherwise; failure by Company to pay when
due any amount payable to an Issuing Lender in reimbursement of any drawing
under a Letter of Credit; or failure by Company to pay any interest on any Loan
or any fee or any other amount due under this Agreement within five days after
the date due; or

8.2  Default in Other Agreements.
     ---------------------------

           (i) Failure of Company or any of its Subsidiaries to pay when due any
     principal of or interest on or any other amount payable in respect of one
     or more items of Indebtedness (other than Indebtedness referred to in
     subsection 8.1) or Contingent Obligations in an aggregate principal amount
     of $1,000,000 or more, in each case beyond the end of any grace period
     provided therefor; or (ii) breach or default by Company or any of its
     Subsidiaries with respect to any other material term of (a) one or more
     items of Indebtedness or Contingent Obligations in the aggregate principal
     amounts referred to in clause (i) above or (b) any loan agreement,
     mortgage, indenture or other agreement relating to such item(s) of
     Indebtedness or Contingent Obligation(s), if the effect of such breach or
     default is to cause, or to permit the holder or holders of that
     Indebtedness or Contingent Obligation(s) (or a trustee on behalf of such
     holder or holders) to cause, that Indebtedness or Contingent Obligation(s)
     to become or be declared due and payable prior to its stated maturity or
     the stated maturity of any underlying obligation, as the case may be (upon
     the giving or receiving of notice, lapse of time, both, or otherwise); or

8.3  Breach of Certain Covenants.
     ---------------------------

     Failure of Company to perform or comply with any term or condition
contained in subsection 2.5 or 6.2 or Section 7 of this Agreement; or

                                      106
<PAGE>

8.4  Breach of Warranty.
     ------------------

     Any representation, warranty, certification or other statement made by
Company or any of its Subsidiaries in any Loan Document or in any statement or
certificate at any time given by Company or any of its Subsidiaries in writing
pursuant hereto or thereto or in connection herewith or therewith shall be false
in any material respect on the date as of which made; or

8.5  Other Defaults Under Loan Documents.
     -----------------------------------

     Any Loan Party shall default in the performance of or compliance with any
term contained in this Agreement or any of the other Loan Documents, other than
any such term referred to in any other subsection of this Section 8, and such
default shall not have been remedied or waived within 20 days after the earlier
of (i) an officer of Company or such Loan Party becoming aware of such default
or (ii) receipt by Company and such Loan Party of notice from Administrative
Agent or any Lender of such default; or

8.6  Involuntary Bankruptcy; Appointment of Receiver, etc.
     ----------------------------------------------------

     A court having jurisdiction in the premises shall enter a decree or order
for relief in respect of Holdings, Company or any of its Material Subsidiaries
in an involuntary case under the Bankruptcy Code or under any other applicable
bankruptcy, insolvency or similar law now or hereafter in effect, which decree
or order is not stayed; or any other similar relief shall be granted under any
applicable federal or state law; or (ii) an involuntary case shall be commenced
against Holdings, Company or any of its Material Subsidiaries under the
Bankruptcy Code or under any other applicable bankruptcy, insolvency or similar
law now or hereafter in effect; or a decree or order of a court having
jurisdiction in the premises for the appointment of a receiver, liquidator,
sequestrator, trustee, custodian or other officer having similar powers over
Holdings, Company or any of its Material Subsidiaries, or over all or a
substantial part of its property, shall have been entered; or there shall have
occurred the involuntary appointment of an interim receiver, trustee or other
custodian of Holdings, Company or any of its Material Subsidiaries for all or a
substantial part of its property; or a warrant of attachment, execution or
similar process shall have been issued against any substantial part of the
property of Holdings, Company or any of its Material Subsidiaries, and any such
event described in this clause (ii) shall continue for 60 days unless dismissed,
bonded or discharged; or

8.7  Voluntary Bankruptcy; Appointment of Receiver, etc.
     --------------------------------------------------

     Holdings, Company or any of its Material Subsidiaries shall have an order
for relief entered with respect to it or commence a voluntary case under the
Bankruptcy Code or under any other applicable bankruptcy, insolvency or similar
law now or hereafter in effect, or shall consent to the entry of an order for
relief in an involuntary case, or to the conversion of an involuntary case to a
voluntary case, under any such law, or shall consent to the appointment of or
taking possession by a receiver, trustee or other custodian for all or a
substantial part of its property; or Holdings, Company or any of its Material
Subsidiaries shall make any assignment for the benefit of creditors; or (ii)
Holdings, Company or any of its Material Subsidiaries shall be unable, or shall
fail generally, or shall admit in writing its inability, to pay its debts as
such debts become due; or the Board of Directors of Holdings, Company or any of
its Material Subsidiaries (or any

                                      107
<PAGE>

committee thereof) shall adopt any resolution or otherwise authorize any action
to approve any of the actions referred to in clause (i) above or this clause
(ii); or

8.8  Judgments and Attachments.
     -------------------------

     Any money judgment, writ or warrant of attachment or similar process
involving (i) in any individual case an amount in excess of $1,000,000 or (ii)
in the aggregate at any time an amount in excess of $1,000,000 (in either case
not adequately covered by insurance as to which a solvent and unaffiliated
insurance company has acknowledged coverage) shall be entered or filed against
Holdings, Company or any of its Material Subsidiaries or any of their respective
assets and shall remain undischarged, unvacated, unbonded or unstayed for a
period of 60 days (or in any event later than five days prior to the date of any
proposed sale thereunder); or

8.9  Dissolution.
     -----------

     Any order, judgment or decree shall be entered against Company or any of
its Subsidiaries decreeing the dissolution or split up of Company or that
Subsidiary and such order shall remain undischarged or unstayed for a period in
excess of 30 days; or

8.10 Employee Benefit Plans.
     ----------------------

     There shall occur one or more ERISA Events which individually or in the
aggregate results in or might reasonably be expected to result in liability of
Company, any of its Subsidiaries or any of their respective ERISA Affiliates in
excess of $1,000,000 during the term of this Agreement; or there shall exist an
amount of liability from unfunded benefit liabilities or withdrawal liability,
calculated in accordance with the provisions of subsection 5.12, which exceeds
$1,000,000; or

8.11 Change in Control.
     -----------------

     H&F shall cease to beneficially own and control at least a majority of the
issued or outstanding interests of the Trusts entitled (without regard to the
occurrence of any contingency) to vote for the election of members of the Board
of Directors of the Trusts; the Trusts shall cease to beneficially own (within
the meaning of Rule 13d-3 of the Securities and Exchange Commission under the
Exchange Act) 100% of the membership interests of Holdings; or Holding shall
cease to beneficially own 100% of the membership interest of Company. Any Person
or any two or more Persons acting in concert who is not a holder of stock or
stock options as of the Closing Date shall have acquired beneficial ownership,
directly or indirectly, of Securities of Company (or other Securities
convertible into such Securities) representing 30% or more of the combined
voting power of all Securities of Company entitled to vote in the election of
directors, other than Securities having such power only by reason of the
happening of a contingency; or

8.12 Invalidity of Guaranties: Failure of Security; Repudiation of Obligations.
     -------------------------------------------------------------------------

     At any time after the execution and delivery thereof; (i) any Guaranty for
any reason, other than the satisfaction in full of all Obligations, shall cease
to be in full force and effect (other than in accordance with its terms) or
shall be declared to be null and void, (ii) any

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<PAGE>

Collateral Document shall cease to be in full force and effect (other than by
reason of a release of Collateral thereunder in accordance with the terms hereof
or thereof; the satisfaction in full of the Obligations or any other termination
of such Collateral Document in accordance with the terms hereof or thereof) or
shall be declared null and void, or Administrative Agent shall not have or shall
cease to have a valid and perfected First Priority Lien in any Collateral
purported to be covered thereby, in each case for any reason other than the
failure of Administrative Agent or any Lender to take any action within its
control, or (iii) any Loan Party shall contest the validity or enforceability of
any Loan Document in writing or deny in writing that it has any further
liability, including with respect to future advances by Lenders, under any Loan
Document to which it is a party; or

8.13 Failure to Consummate Reorganization.
     ------------------------------------

     The Reorganization shall not be consummated in accordance with this
Agreement and the applicable Related Agreements on the day following the making
of the initial Loans, or the Reorganization shall be unwound, reversed or
otherwise rescinded in whole or in part for any reason; or

8.14 Conduct of Business By Holdings.
     -------------------------------

     Trusts shall (i) engage in any business other than entering into and
performing its obligations under and in accordance with the Related Agreements
to which it is a party or (ii) own any assets other than (a) the membership
interests of Holdings and (b) Cash and Cash Equivalents in an amount not to
exceed $100,000 annually for the purpose of paying general operating expenses of
Trusts. Holdings shall (i) engage in any business other than entering into and
performing its obligations under and in accordance with the Loan Documents and
Related Agreements to which it is a party or (ii) own any assets other than (a)
the membership interests of Company and (b) Cash and Cash Equivalents in an
amount not to exceed $100,000 annually for the purpose of paying general
operating expenses of Holdings:

THEN (i) upon the occurrence of any Event of Default described in subsection 8.6
or 8.7, each of (a) the unpaid principal amount of and accrued interest on the
Loans, (b) an amount equal to the maximum amount that may at any time be drawn
under all Letters of Credit then outstanding (whether or not any beneficiary
under any such Letter of Credit shall have presented, or shall be entitled at
such time to present, the drafts or other documents or certificates required to
draw under such Letter of Credit), and (c) all other Obligations shall
automatically become immediately due and payable, without presentment, demand,
protest or other requirements of any kind, all of which are hereby expressly
waived by Company, and the obligation of each Lender to make any Loan, the
obligation of Administrative Agent to issue any Letter of Credit and the right
of any Lender to issue any Letter of Credit hereunder shall thereupon terminate,
and (ii) upon the occurrence and during the continuation of any other Event of
Default, Administrative Agent shall, upon the written request or with the
written consent of Requisite Lenders, by written notice to Company, declare all
or any portion of the amounts described in clauses (a) through (c) above to be,
and the same shall forthwith become, immediately due and payable, and the
obligation of each Lender to make any Loan, the obligation of Administrative
Agent to issue any Letter of Credit and the right of any Lender to issue any
Letter of Credit hereunder shall thereupon terminate; provided that the
                                                      --------
foregoing shall not affect in any way the

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<PAGE>

obligations of Lenders under subsection 3.3C(i) or the obligations of Lenders to
purchase participations in any unpaid Swing Line Loans as provided in subsection
2.1A(iii).

     Any amounts described in clause (b) above, when received by Administrative
Agent, shall be held by Administrative Agent pursuant to the terms of the
Collateral Account Agreement and shall be applied as therein provided.

     Notwithstanding anything contained in the second preceding paragraph, if at
any time within 60 days after an acceleration of the Loans pursuant to clause
(ii) of such paragraph Company shall pay all arrears of interest and all
payments on account of principal which shall have become due otherwise than as a
result of such acceleration (with interest on principal and, to the extent
permitted by law, on overdue interest, at the rates specified in this Agreement)
and all Events of Default and Potential Events of Default (other than non-
payment of the principal of and accrued interest on the Loans, in each case
which is due and payable solely by virtue of acceleration) shall be remedied or
waived pursuant to subsection 10.6, then Requisite Lenders, by written notice to
Company, may at their option rescind and annul such acceleration and its
consequences; but such action shall not affect any subsequent Event of Default
or Potential Event of Default or impair any right consequent thereon. The
provisions of this paragraph are intended merely to bind Lenders to a decision
which may be made at the election of Requisite Lenders and are not intended,
directly or indirectly, to benefit Company, and such provisions shall not at any
time be construed so as to grant Company the right to require Lenders to rescind
or annul any acceleration hereunder or to preclude Administrative Agent or
Lenders from exercising any of the rights or remedies available to them under
any of the Loan Documents, even if the conditions set forth in this paragraph
are met.

SECTION 9. AGENTS

9.1  Appointment.
     -----------

     A.  Appointment of Agents. BTCo is hereby appointed Administrative Agent,
Fleet is hereby appointed Documentation Agent and BankBoston is hereby appointed
Syndication Agent hereunder and under the other Loan Documents and each Lender
hereby authorizes such Agent to act as its agent in accordance with the terms of
this Agreement and the other Loan Documents. Each Agent agrees to act upon the
express conditions contained in this Agreement and the other Loan Documents, as
applicable. The provisions of this Section 9 are solely for the benefit of
Agents and Lenders and Company shall have no rights as a third party beneficiary
of any of the provisions thereof. In performing its functions and duties under
this Agreement, each Agent shall act solely as an agent of Lenders and does not
assume and shall not be deemed to have assumed any obligation towards or
relationship of agency or trust with or for Company or any of its Subsidiaries.

     B.  Appointment of Supplemental Collateral Agents. It is the purpose of
this Agreement and the other Loan Documents that there shall be no violation of
any law of any jurisdiction denying or restricting the right of banking
corporations or associations to transact business as agent or trustee in such
jurisdiction. It is recognized that in case of litigation under this Agreement
or any of the other Loan Documents, and in particular in case of the enforcement

                                      110
<PAGE>

of any of the Loan Documents, or in case Administrative Agent deems that by
reason of any present or future law of any jurisdiction it may not exercise any
of the rights, powers or remedies granted herein or in any of the other Loan
Documents or take any other action which may be desirable or necessary in
connection therewith, it may be necessary that Administrative Agent appoint an
additional individual or institution as a separate trustee, co-trustee,
collateral agent or collateral co-agent (any such additional individual or
institution being referred to herein individually as a "Supplemental Collateral
Agent" and collectively as "Supplemental Collateral Agents").

     In the event that Administrative Agent appoints a Supplemental Collateral
Agent with respect to any Collateral, (i) each and every right, power, privilege
or duty expressed or intended by this Agreement or any of the other Loan
Documents to be exercised by or vested in or conveyed to Administrative Agent
with respect to such Collateral shall be exercisable by and vest in such
Supplemental Collateral Agent to the extent, and only to the extent, necessary
to enable such Supplemental Collateral Agent to exercise such rights, powers and
privileges with respect to such Collateral and to perform such duties with
respect to such Collateral, and every covenant and obligation contained in the
Loan Documents and necessary to the exercise or performance thereof by such
Supplemental Collateral Agent shall run to and be enforceable by either
Administrative Agent or such Supplemental Collateral Agent, and (ii) the
provisions of this Section 9 and of subsections 10.2 and 10.3 that refer to
Administrative Agent shall inure to the benefit of such Supplemental Collateral
Agent and all references therein to Administrative Agent shall be deemed to be
references to Administrative Agent and/or such Supplemental Collateral Agent, as
the context may require.

     Should any instrument in writing from Company or any other Loan Party be
required by any Supplemental Collateral Agent so appointed by Administrative
Agent for more fully and certainly vesting in and confirming to him or it such
rights, powers, privileges and duties, Company shall, or shall cause such Loan
Party to, execute, acknowledge and deliver any and all such instruments promptly
upon request by Administrative Agent. In case any Supplemental Collateral Agent,
or a successor thereto, shall die, become incapable of acting, resign or be
removed, all the rights, powers, privileges and duties of such Supplemental
Collateral Agent, to the extent permitted by law, shall vest in and be exercised
by Administrative Agent until the appointment of a new Supplemental Collateral
Agent.

9.2  Powers and Duties; General Immunity.
     -----------------------------------

     A.  Powers; Duties Specified. Each Lender irrevocably authorizes each Agent
to take such action on such Lender's behalf and to exercise such powers, rights
and remedies hereunder and under the other Loan Documents as are specifically
delegated or granted to such Agent by the terms hereof and thereof; together
with such powers, rights and remedies as are reasonably incidental thereto. Each
Agent shall have only those duties and responsibilities that are expressly
specified in this Agreement and the other Loan Documents. Each Agent may
exercise such powers, rights and remedies and perform such duties by or through
its agents or employees. Each Agent shall not have, by reason of this Agreement
or any of the other Loan Documents, a fiduciary relationship in respect of any
Lender; and nothing in this Agreement or any of the other Loan Documents,
expressed or implied, is intended to or shall be so construed as to impose upon
such Agent any obligations in respect of this Agreement or any of the other Loan

                                      111
<PAGE>

Documents except as expressly set forth herein or therein. Neither Documentation
Agent nor Syndication Agent shall have any duties or obligations under this
Agreement in their capacities as such.

     B.  No Responsibility for Certain Matters. No Agent shall be responsible to
any Lender for the execution, effectiveness, genuineness, validity,
enforceability, collectibility or sufficiency of this Agreement or any other
Loan Document or for any representations, warranties, recitals or statements
made herein or therein or made in any written or oral statements or in any
financial or other statements, instruments, reports or certificates or any other
documents furnished or made by such Agent to Lenders or by or on behalf of
Company to such Agent or any Lender in connection with the Loan Documents and
the transactions contemplated thereby or for the financial condition or business
affairs of Company or any other Person liable for the payment of any
Obligations, nor shall such Agent be required to ascertain or inquire as to the
performance or observance of any of the terms, conditions, provisions, covenants
or agreements contained in any of the Loan Documents or as to the use of the
proceeds of the Loans or the use of the Letters of Credit or as to the existence
or possible existence of any Event of Default or Potential Event of Default.
Anything contained in this Agreement to the contrary notwithstanding,
Administrative Agent shall not have any liability arising from confirmations of
the amount of outstanding Loans or the Letter of Credit Usage or the component
amounts thereof.

     C.  Exculpatory Provisions. Neither of the Agents nor any of their
respective officers, directors, employees or agents shall be liable to Lenders
for any action taken or omitted by any such Agent under or in connection with
any of the Loan Documents except to the extent caused by such Agent's gross
negligence or willful misconduct. Each Agent shall be entitled to refrain from
any act or the taking of any action (including the failure to take an action) in
connection with this Agreement or any of the other Loan Documents or from the
exercise of any power, discretion or authority vested in it hereunder or
thereunder unless and until such Agent shall have received instructions in
respect thereof from Requisite Lenders (or such other Lenders as may be required
to give such instructions under subsection 10.6) and, upon receipt of such
instructions from Requisite Lenders (or such other Lenders, as the case may be),
such Agent shall be entitled to act or (where so instructed) refrain from
acting, or to exercise such power, discretion or authority, in accordance with
such instructions. Without prejudice to the generality of the foregoing, (i)
each Agent shall be entitled to rely, and shall be fully protected in relying,
upon any communication, instrument or document believed by it to be genuine and
correct and to have been signed or sent by the proper person or persons, and
shall be entitled to rely and shall be protected in relying on opinions and
judgments of attorneys (who may be attorneys for Company and its Subsidiaries),
accountants, experts and other professional advisors selected by it; and (ii) no
Lender shall have any right of action whatsoever against such Agent as a result
of such Agent acting or (where so instructed) refraining from acting under this
Agreement or any of the other Loan Documents in accordance with the instructions
of Requisite Lenders (or such other Lenders as may be required to give such
instructions under subsection 10.6).

     D.  Agents Entitled to Act as Lender. The agency hereby created shall in no
way impair or affect any of the rights and powers of, or impose any duties or
obligations upon, any Agent in its individual capacity as a Lender hereunder.
With respect to its participation in the Loans and the Letters of Credit, each
Agent shall have the same rights and powers hereunder as

                                      112
<PAGE>

any other Lender and may exercise the same as though it were not performing the
duties and functions delegated to it hereunder, and the term "Lender" or
"Lenders" or any similar term shall, unless the context clearly otherwise
indicates, include such Agent in its individual capacity. Any Agent and its
Affiliates may accept deposits from, lend money to and generally engage in any
kind of banking, trust, financial advisory or other business with Company or any
of its Affiliates as if it were not performing the duties specified herein, and
may accept fees and other consideration from Company for services in connection
with this Agreement and otherwise without having to account for the same to
Lenders.

9.3  Representations and Warranties; No Responsibility For Appraisal of
     ------------------------------------------------------------------
Creditworthiness.
----------------

     Each Lender represents and warrants that it has made its own independent
investigation of the financial condition and affairs of Company and its
Subsidiaries in connection with the making of the Loans and the issuance of
Letters of Credit hereunder and that it has made and shall continue to make its
own appraisal of the creditworthiness of Company and its Subsidiaries.
Administrative Agent shall not have any duty or responsibility, either initially
or on a continuing basis, to make any such investigation or any such appraisal
on behalf of Lenders or to provide any Lender with any credit or other
information with respect thereto, whether coming into its possession before the
making of the Loans or at any time or times thereafter, and no Agent shall have
any responsibility with respect to the accuracy of or the completeness of any
information provided to Lenders.

9.4  Right to Indemnity.
     ------------------

     Each Lender, in proportion to its Pro Rata Share, severally agrees to
indemnify each Agent, to the extent that such Agent shall not have been
reimbursed by Company, for and against any and all liabilities, obligations,
losses, damages, penalties, actions, judgments, suits, costs, expenses
(including counsel fees and disbursements) or disbursements of any kind or
nature whatsoever which may be imposed on, incurred by or asserted against such
Agent in exercising its powers, rights and remedies or performing its duties
hereunder or under the other Loan Documents or otherwise in its capacity as such
Agent in any way relating to or arising out of this Agreement or the other Loan
Documents; provided that no Lender shall be liable for any portion of such
           --------
liabilities, obligations, losses, damages, penalties, actions, judgments, suits,
costs, expenses or disbursements resulting from such Agent's gross negligence or
willful misconduct. If any indemnity furnished to such Agent for any purpose
shall, in the opinion of such Agent, be insufficient or become impaired, such
Agent may call for additional indemnity and cease, or not commence, to do the
acts indemnified against until such additional indemnity is furnished.

9.5  Successor Administrative Agent and Swing Line Lender.
     ----------------------------------------------------

     A.  Successor Administrative Agents. Administrative Agent may resign at any
time by giving 30 days' prior written notice thereof to Lenders and Company, and
Administrative Agent may be removed at any time with or without cause by an
instrument or concurrent instruments in writing delivered to Company and
Administrative Agent and signed by Requisite Lenders. Upon any such notice of
resignation or any such removal, Requisite Lenders shall have the right, upon
five Business Days' notice to Company, to appoint a successor Administrative

                                      113
<PAGE>

Agent. Upon the acceptance of any appointment as Administrative Agent hereunder
by a successor Administrative Agent, that successor Administrative Agent shall
thereupon succeed to and become vested with all the rights, powers, privileges
and duties of the retiring or removed Administrative Agent and the retiring or
removed Administrative Agent shall be discharged from its duties and obligations
under this Agreement. After any retiring or removed Administrative Agent's
resignation or removal hereunder as Administrative Agent, the provisions of this
Section 9 shall inure to its benefit as to any actions taken or omitted to be
taken by it while it was Administrative Agent under this Agreement.

     B.  Successor Swing Line Lender. Any resignation or removal of
Administrative Agent pursuant to subsection 9.5A shall also constitute the
resignation or removal of Bankers Trust Company or its successor as Swing Line
Lender, and any successor Administrative Agent appointed pursuant to subsection
9.5A shall, upon its acceptance of such appointment, become the successor Swing
Line Lender for all purposes hereunder. In such event (i) Company shall prepay
any outstanding Swing Line Loans made by the retiring or removed Administrative
Agent in its capacity as Swing Line Lender, (ii) upon such prepayment, the
retiring or removed Administrative Agent and Swing Line Lender shall surrender
the Swing Line Note held by it to Company for cancellation, and (iii) Company
shall issue a new Swing Line Note to the successor Administrative Agent and
Swing Line Lender substantially in the form of Exhibit VI annexed hereto, in the
principal amount of the Swing Line Loan Commitment then in effect and with other
appropriate insertions.

9.6  Collateral Documents and Guaranties.
     -----------------------------------

     Each Lender hereby further authorizes Administrative Agent, on behalf of
and for the benefit of Lenders, to enter into each Collateral Document as
secured party and to be the agent for and representative of Lenders under each
Guaranty, and each Lender agrees to be bound by the terms of each Collateral
Document and the Subsidiary Guaranty; provided that Administrative Agent shall
                                      --------
not (i) enter into or consent to any material amendment, modification,
termination or waiver of any provision contained in any Collateral Document or
the Subsidiary Guaranty or (ii) release any Collateral (except as otherwise
expressly permitted or required pursuant to the terms of this Agreement or the
applicable Collateral Document), in each case without the prior consent of
Requisite Lenders (or, if required pursuant to subsection 10.6, all Lenders);
provided further, however, that, without further written consent or
-------- -------  -------
authorization from Lenders, Administrative Agent may execute any documents or
instruments necessary to (a) release any Lien encumbering any item of Collateral
that is the subject of a sale or other disposition of assets permitted by this
Agreement or to which Requisite Lenders have otherwise consented or (b) release
any Subsidiary Guarantor from the Subsidiary Guaranty if all of the capital
stock of such Subsidiary Guarantor is sold to any Person (other than an
Affiliate of Company) pursuant to a sale or other disposition permitted
hereunder or to which Requisite Lenders have otherwise consented. Anything
contained in any of the Loan Documents to the contrary notwithstanding, Company,
Administrative Agent and each Lender hereby agree that (X) no Lender shall have
any right individually to realize upon any of the Collateral under any
Collateral Document or to enforce any Subsidiary Guaranty, it being understood
and agreed that all powers, rights and remedies under the Collateral Documents
and the Guaranties may be exercised solely by Administrative Agent for the
benefit of Lenders in accordance with the terms thereof; and (Y) in the event of
a foreclosure by Administrative Agent on any of the Collateral

                                      114
<PAGE>

pursuant to a public or private sale, Administrative Agent or any Lender may be
the purchaser of any or all of such Collateral at any such sale and
Administrative Agent, as agent for and representative of Lenders (but not any
Lender or Lenders in its or their respective individual capacities unless
Requisite Lenders shall otherwise agree in writing) shall be entitled, for the
purpose of bidding and making settlement or payment of the purchase price for
all or any portion of the Collateral sold at any such public sale, to use and
apply any of the Obligations as a credit on account of the purchase price for
any collateral payable by Administrative Agent at such sale.

SECTION 10.  MISCELLANEOUS

10.1 Assignments and Participations in Loans and Letters of Credit.
     -------------------------------------------------------------

     A.  General. Subject to subsection 10.1B, each Lender shall have the right
at any time to (i) sell, assign or transfer to any Eligible Assignee, or (ii)
sell participations to any Person in, all or any part of its Commitments or any
Loan or Loans made by it or its Letters of Credit or participations therein or
any other interest herein or in any other Obligations owed to it; provided that
                                                                  --------
no such sale, assignment, transfer or participation shall, without the consent
of Company, require Company to file a registration statement with the Securities
and Exchange Commission or apply to qualify such sale, assignment, transfer or
participation under the securities laws of any state; provided, further that no
                                                      --------
such sale, assignment or transfer described in clause (i) above shall be
effective unless and until an Assignment Agreement effecting such sale,
assignment or transfer shall have been accepted by Administrative Agent and
recorded in the Register as provided in subsection 10.1B(ii); provided, further
                                                              --------
that no such sale, assignment, transfer or participation of any Letter of Credit
or any participation therein may be made separately from a sale, assignment,
transfer or participation of a corresponding interest in the Revolving Loan
Commitment and the Revolving Loans of the Revolving Lender effecting such sale,
assignment, transfer or participation; and provided, further that, anything
                                           --------
contained herein to the contrary notwithstanding, the Swing Line Loan Commitment
and the Swing Line Loans of Swing Line Lender may not be sold, assigned or
transferred as described in clause (i) above to any Person other than a
successor Administrative Agent and Swing Line Lender to the extent contemplated
by subsection 9.5. Except as otherwise provided in this subsection 10.1, no
Lender shall, as between Company and such Lender, be relieved of any of its
obligations hereunder as a result of any sale, assignment or transfer of, or any
granting of participations in, all or any part of its Commitments or the Loans,
the Letters of Credit or participations therein, or the other Obligations owed
to such Lender.

     B.  Assignments.

         (i)   Amounts and Terms of Assignments. Each Commitment, Loan, Letter
               --------------------------------
     of Credit or participation therein, or other Obligation may (a) be assigned
     in any amount to another Lender, or to an Affiliate of the assigning Lender
     or another Lender, with the giving of notice to Company and Administrative
     Agent or (b) be assigned in an aggregate amount of not less than $5,000,000
     (or such lesser amount as shall constitute the aggregate amount of the
     Commitments, Loans, Letters of Credit and participations therein, and other
     Obligations of the assigning Lender) to any other Eligible Assignee with
     the consent of Company and Administrative Agent (which consent of Company
     and Administrative Agent shall not be unreasonably withheld or delayed). To
     the extent of

                                      115
<PAGE>

     any such assignment in accordance with either clause (a) or (b) above, the
     assigning Lender shall be relieved of its obligations with respect to its
     Commitments, Loans, Letters of Credit or participations therein, or other
     Obligations or the portion thereof so assigned. The parties to each such
     assignment shall execute and deliver to Administrative Agent, for its
     acceptance and recording in the Register, an Assignment Agreement, together
     with a processing fee of $3,500 and such forms, certificates or other
     evidence, if any, with respect to United States federal income tax
     withholding matters as the assignee under such Assignment Agreement may be
     required to deliver to Administrative Agent pursuant to subsection
     2.7B(iii)(a). Upon such execution, delivery, acceptance and recordation,
     from and after the effective date specified in such Assignment Agreement,
     (y) the assignee thereunder shall be a party hereto and, to the extent that
     rights and obligations hereunder have been assigned to it pursuant to such
     Assignment Agreement, shall have the rights and obligations of a Lender
     hereunder and (z) the assigning Lender thereunder shall, to the extent that
     rights and obligations hereunder have been assigned by it pursuant to such
     Assignment Agreement, relinquish its rights (other than any rights which
     survive the termination of this Agreement under subsection l0.9B) and be
     released from its obligations under this Agreement (and, in the case of an
     Assignment Agreement covering all or the remaining portion of an assigning
     Lender's rights and obligations under this Agreement, such Lender shall
     cease to be a party hereto; provided that, anything contained in any of the
                                 --------
     Loan Documents to the contrary notwithstanding, if such Lender is the
     Issuing Lender with respect to any outstanding Letters of Credit such
     Lender shall continue to have all rights and obligations of an Issuing
     Lender with respect to such Letters of Credit until the cancellation or
     expiration of such Letters of Credit and the reimbursement of any amounts
     drawn thereunder). The Commitments hereunder shall be modified to reflect
     the Commitment of such assignee and any remaining Commitment of such
     assigning Lender and, if any such assignment occurs after the issuance of
     the Notes hereunder, the assigning Lender shall, upon the effectiveness of
     such assignment or as promptly thereafter as practicable, surrender its
     applicable Notes to Administrative Agent for cancellation, and thereupon
     new Notes shall be issued to the assignee and to the assigning Lender,
     substantially in the form of Exhibit IV or Exhibit V annexed hereto, as the
     case may be, with appropriate insertions, to reflect the new Commitments
     and/or outstanding Term Loans, as the case may be, of the assignee and the
     assigning Lender.

         (ii)  Acceptance by Administrative Agent: Recordation in Register. Upon
               -----------------------------------------------------------
     its receipt of an Assignment Agreement executed by an assigning Lender and
     an assignee representing that it is an Eligible Assignee, together with the
     processing and recordation fee referred to in subsection 10.1B(i) and any
     forms, certificates or other evidence with respect to United States federal
     income tax withholding matters that such assignee may be required to
     deliver to Administrative Agent pursuant to subsection 2.7B(iii)(a),
     Administrative Agent shall, if Administrative Agent and Company have
     consented to the assignment evidenced thereby (in each case to the extent
     such consent is required pursuant to subsection 10.1B(i)), (a) accept such
     Assignment Agreement by executing a counterpart thereof as provided therein
     (which acceptance shall evidence any required consent of Administrative
     Agent to such assignment), (b) record the information contained therein in
     the Register, and (c) give prompt notice thereof to Company.

                                      116
<PAGE>

     Administrative Agent shall maintain a copy of each Assignment Agreement
     delivered to and accepted by it as provided in this subsection 10.1B(ii).

     C.  Participations. The holder of any participation, other than an
Affiliate of the Lender granting such participation, shall not be entitled to
require such Lender to take or omit to take any action hereunder except action
directly affecting (i) the extension of the scheduled final maturity date of any
Loan allocated to such participation or (ii) a reduction of the principal amount
of or the rate of interest payable on any Loan allocated to such participation,
and all amounts payable by Company hereunder (including amounts payable to such
Lender pursuant to subsections 2.6D, 2.7 and 3.6) shall be determined as if such
Lender had not sold such participation. Company and each Lender hereby
acknowledge and agree that, solely for purposes of subsections 10.4 and 10.5,
(a) any participation will give rise to a direct obligation of Company to the
participant and (b) the participant shall be considered to be a "Lender".

     D.  Assignments to Federal Reserve Banks. In addition to the assignments
and participations permitted under the foregoing provisions of this subsection
10.1, any Lender may assign and pledge all or any portion of its Loans, the
other Obligations owed to such Lender, and its Notes to any Federal Reserve Bank
as collateral security pursuant to Regulation A of the Board of Governors of the
Federal Reserve System and any operating circular issued by such Federal Reserve
Bank; provided that (i) no Lender shall, as between Company and such Lender, be
      --------
relieved of any of its obligations hereunder as a result of any such assignment
and pledge and (ii) in no event shall such Federal Reserve Bank be considered to
be a "Lender" or be entitled to require the assigning Lender to take or omit to
take any action hereunder.

     E.  Information. Each Lender may furnish any information concerning Company
and its Subsidiaries in the possession of that Lender from time to time to
assignees and participants (including prospective assignees and participants),
subject to subsection 10.19.

     F.  Representations of Lenders. Each Lender listed on the signature pages
hereof hereby represents and warrants (i) that it is an Eligible Assignee
described in clause (A) of the definition thereof; (ii) that it has experience
and expertise in the making of loans such as the Loans; and (iii) that it will
make its Loans for its own account in the ordinary course of its business and
without a view to distribution of such Loans within the meaning of the
Securities Act or the Exchange Act or other federal securities laws (it being
understood that, subject to the provisions of this subsection 10.1, the
disposition of such Loans or any interests therein shall at all times remain
within its exclusive control). Each Lender that becomes a party hereto pursuant
to an Assignment Agreement shall be deemed to agree that the representations and
warranties of such Lender contained in Section 2(c) of such Assignment Agreement
are incorporated herein by this reference.

10.2 Expenses.
     --------

     Whether or not the transactions contemplated hereby shall be consummated,
Company agrees to pay promptly (i) all the actual and reasonable costs and
expenses of preparation of the Loan Documents and any consents, amendments,
waivers or other modifications thereto; (ii) all the costs of furnishing all
opinions by counsel for Company (including any opinions requested by Lenders as
to any legal matters arising hereunder) and of Company's performance of and

                                      117
<PAGE>

compliance with all agreements and conditions on its part to be performed or
complied with under this Agreement and the other Loan Documents including with
respect to confirming compliance with environmental, insurance and solvency
requirements; (iii) the reasonable fees, expenses and disbursements of counsel
to Administrative Agent (including allocated costs of internal counsel) in
connection with the negotiation, preparation, execution and administration of
the Loan Documents and any consents, amendments, waivers or other modifications
thereto and any other documents or matters requested by Company; (iv) all the
actual costs and reasonable expenses of creating and perfecting Liens in favor
of Administrative Agent on behalf of Lenders pursuant to any Collateral
Document, including filing and recording fees, expenses and taxes, stamp or
documentary taxes, search fees, title insurance premiums, and reasonable fees,
expenses and disbursements of counsel to Administrative Agent and of counsel
providing any opinions that Administrative Agent or Requisite Lenders may
request in respect of the Collateral Documents or the Liens created pursuant
thereto; (v) all the actual costs and reasonable expenses (including the
reasonable fees, expenses and disbursements of any auditors, accountants or
appraisers and any environmental or other consultants, advisors and agents
employed or retained by Administrative Agent or its counsel) of obtaining and
reviewing any appraisals provided for under subsection 6.9C, any environmental
audits or reports provided for under subsection or 6.9B(viii) and any audits or
reports provided for under subsection 6.5B with respect to Inventory and
accounts receivable of Company and its Subsidiaries; (vi) the custody or
preservation of any of the Collateral; (vii) all other actual and reasonable
costs and expenses incurred by Administrative Agent in connection with the
syndication of the Commitments and the negotiation, preparation and execution of
the Loan Documents and any consents, amendments, waivers or other modifications
thereto and the transactions contemplated thereby; and (viii) after the
occurrence of an Event of Default, all costs and expenses, including reasonable
attorneys' fees (including allocated costs of internal counsel) and costs of
settlement, incurred by Administrative Agent and Lenders in enforcing any
Obligations of or in collecting any payments due from any Loan Party hereunder
or under the other Loan Documents by reason of such Event of Default (including
in connection with the sale of, collection from, or other realization upon any
of the Collateral or the enforcement of the Guaranties) or in connection with
any refinancing or restructuring of the credit arrangements provided under this
Agreement in the nature of a "work-out" or pursuant to any insolvency or
bankruptcy proceedings.

10.3  Indemnity.
      ---------

     In addition to the payment of expenses pursuant to subsection 10.2, whether
or not the transactions contemplated hereby shall be consummated, Company agrees
to defend (subject to Indemnitees' selection of counsel), indemnify, pay and
hold harmless each Agent and Lenders, and the officers, directors, employees,
agents and affiliates of each Agent and Lenders (collectively called the
"Indemnitees"), from and against any and all Indemnified Liabilities (as
hereinafter defined); provided that Company shall not have any obligation to any
                      --------
Indemnitee hereunder with respect to any Indemnified Liabilities to the extent
such Indemnified Liabilities arise solely from the gross negligence or willful
misconduct of that Indemnitee as determined by a final judgment of a court of
competent jurisdiction.

     As used herein, "Indemnified Liabilities" means, collectively, any and all
liabilities, obligations, losses, damages (including natural resource damages),
penalties, actions, judgments, suits, claims (including Environmental Claims),
costs (including the costs of any investigation,

                                      118
<PAGE>

study, sampling, testing, abatement, cleanup, removal, remediation or other
response action necessary to remove, remediate, clean up or abate any Hazardous
Materials Activity), expenses and disbursements of any kind or nature whatsoever
(including the reasonable fees and disbursements of counsel for Indemnitees in
connection with any investigative, administrative or judicial proceeding
commenced or threatened by any Person, whether or not any such Indemnitee shall
be designated as a party or a potential party thereto, and any fees or expenses
incurred by Indemnitees in enforcing this indemnity), whether direct, indirect
or consequential and whether based on any federal, state or foreign laws,
statutes, rules or regulations (including securities and commercial laws,
statutes, rules or regulations and Environmental Laws), on common law or
equitable cause or on contract or otherwise, that may be imposed on, incurred
by, or asserted against any such Indemnitee, in any manner relating to or
arising out of (i) this Agreement or the other Loan Documents or the Related
Agreements or the transactions contemplated hereby or thereby (including
Lenders' agreement to make the Loans hereunder or the use or intended use of the
proceeds thereof or the issuance of Letters of Credit hereunder or the use or
intended use of any thereof; or any enforcement of any of the Loan Documents
(including any sale of, collection from, or other realization upon any of the
Collateral or the enforcement of the Guaranties), (ii) the statements contained
in the commitment letter delivered by any Lender to Company with respect
thereto, or (iii) any Environmental Claim or any Hazardous Materials Activity
relating to or arising from, directly or indirectly, any past or present
activity, operation, land ownership, or practice of Company or any of its
Subsidiaries.

     To the extent that the undertakings to defend, indemnify, pay and hold
harmless set forth in this subsection 10.3 may be unenforceable in whole or in
part because they are violative of any law or public policy, Company shall
contribute the maximum portion that it is permitted to pay and satisfy under
applicable law to the payment and satisfaction of all Indemnified Liabilities
incurred by Indemnitees or any of them.

10.4  Set-Off: Security Interest in Deposit Accounts.
      ----------------------------------------------

     In addition to any rights now or hereafter granted under applicable law and
not by way of limitation of any such rights, upon the occurrence of any Event of
Default each Lender is hereby authorized by Company at any time or from time to
time, without notice to Company or to any other Person, any such notice being
hereby expressly waived, to set off and to appropriate and to apply any and all
deposits (general or special, including Indebtedness evidenced by certificates
of deposit, whether matured or unmatured and whether or not otherwise fully
secured, but not including trust accounts) and any other Indebtedness at any
time held or owing by that Lender to or for the credit or the account of Company
against and on account of the obligations and liabilities of Company to that
Lender under this Agreement, the Letters of Credit and participations therein
and the other Loan Documents, including all claims of any nature or description
arising out of or connected with this Agreement, the Letters of Credit and
participations therein or any other Loan Document, irrespective of whether or
not (i) that Lender shall have made any demand hereunder or (ii) the principal
of or the interest on the Loans or any amounts in respect of the Letters of
Credit or any other amounts due hereunder shall have become due and payable
pursuant to Section 8 and although said obligations and liabilities, or any of
them, may be contingent or unmatured. Company hereby further grants to
Administrative Agent and each Lender a security interest in all deposits and
accounts maintained with Administrative Agent or such Lender as security for the
Obligations.

                                      119
<PAGE>

10.5  Ratable Sharing.
      ---------------

     Lenders hereby agree among themselves that if any of them shall, whether by
voluntary payment (other than a voluntary prepayment of Loans made and applied
in accordance with the terms of this Agreement), by realization upon security,
through the exercise of any right of setoff or banker's lien, by counterclaim or
cross action or by the enforcement of any right under the Loan Documents or
otherwise, or as adequate protection of a deposit treated as cash collateral
under the Bankruptcy Code, receive payment or reduction of a proportion of the
aggregate amount of principal, interest, amounts payable in respect of Letters
of Credit, fees and other amounts then due and owing to that Lender hereunder or
under the other Loan Documents (collectively, the "Aggregate Amounts Due" to
such Lender) which is greater than the proportion received by any other Lender
in respect of the Aggregate Amounts Due to such other Lender, then the Lender
receiving such proportionately greater payment shall (i) notify Administrative
Agent and each other Lender of the receipt of such payment and (ii) apply a
portion of such payment to purchase participations (which it shall be deemed to
have purchased from each seller of a participation simultaneously upon the
receipt by such seller of its portion of such payment) in the Aggregate Amounts
Due to the other Lenders so that all such recoveries of Aggregate Amounts Due
shall be shared by all Lenders in proportion to the Aggregate Amounts Due to
them; provided that if all or part of such proportionately greater payment
      --------
received by such purchasing Lender is thereafter recovered from such Lender upon
the bankruptcy or reorganization of Company or otherwise, those purchases shall
be rescinded and the purchase prices paid for such participations shall be
returned to such purchasing Lender ratably to the extent of such recovery, but
without interest. Company expressly consents to the foregoing arrangement and
agrees that any holder of a participation so purchased may exercise any and all
rights of banker's lien, set-off or counterclaim with respect to any and all
monies owing by Company to that holder with respect thereto as fully as if that
holder were owed the amount of the participation held by that holder.

10.6  Amendments and Waivers.
      ----------------------

     A.  No amendment, modification, termination or waiver of any provision of
this Agreement or of the Notes, and no consent to any departure by Company
therefrom, shall in any event be effective without the written concurrence of
Requisite Lenders; provided that any amendment, modification, termination,
                   --------
waiver or consent which:

               (a) extends the final scheduled maturity of any Loan or Note or
          extends the stated maturity of any Letter of Credit beyond the
          Revolving Loan Commitment Termination Date, or reduces the rate or
          extends the time of payment of interest or fees thereon (except in
          connection with a waiver of applicability of any post-default increase
          in interest rates), or reduces the principal amount thereof (except to
          the extent repaid in cash); or

               (b) releases all or substantially all of (x) the Collateral
          (except as expressly provided in the Loan Documents) under all the
          Collateral Documents, or (y) the Guarantors (except as expressly
          provided in the Loan Documents) from their obligations under any of
          the Guaranties; or

                                      120
<PAGE>

               (c) amends, modifies or waives any provision of this subsection
          10.6; or

               (d) reduces the percentage specified in the definition "Requisite
          Lenders" or "Super Majority Lenders" (it being understood that, with
          the consent of Requisite Lenders, additional extensions of credit
          pursuant to this Agreement may be included in the determination of
          Requisite Lenders on substantially the same basis as the extensions of
          Term Loans and Revolving Loan Commitments are included on the Closing
          Date); or

               (e) consents to the assignment or transfer by Company of any of
          its rights and obligations under this Agreement or any other Loan
          Document; or

shall be effective only if evidenced in a writing signed by or on behalf of all
Lenders (with Obligations being directly affected in the case of clause (a)
above).

          In addition, (i) no amendment, modification, termination or waiver of
any provision of any Note held by a Lender or which increases the Commitments of
any Lender over the amount thereof then in effect shall be effective without the
written concurrence of such Lender, (ii) no amendment, modification, termination
or waiver of any provision of subsection 2.lA(iii) or any other provision of
this Agreement relating to the Swing Line Lender shall be effective without the
written concurrence of Swing Line Lender, (iii) no amendment, modification,
termination or waiver of any provision of Section 9 or of any other provision of
this Agreement which, by its terms, expressly requires the approval or
concurrence of Administrative Agent shall be effective without the written
concurrence of Administrative Agent, and (iv) no amendment, modification,
termination or waiver of any provision of subsection 2.4 which has the effect of
changing any interim scheduled payments, voluntary and mandatory prepayments, or
Commitment reductions applicable to either Class in a manner that
disproportionately disadvantages such Class relative to the other Class shall be
effective without the written concurrence of Super Majority Lenders of the
Affected Class (it being understood and agreed that any amendment, modification,
termination or waiver of voluntary or mandatory prepayment, or Commitment
reduction from those set forth in subsection 2.4 with respect to one Class but
not the other Class shall be deemed to disadvantage such other Class for
purposes of this clause (iv)).

     B.   If; in connection with any proposed amendment, modification,
termination or waiver of any of the provisions of this Agreement or the Notes
which requires the consent of all Lenders, the consent of Requisite Lenders is
obtained but the consent of one or more of such other Lenders whose consent is
required is not obtained, then Company shall have the right, so long as all non-
consenting Lenders whose individual consent is required are treated as described
in either clause (i) or (ii) below, to either (i) replace each such non-
consenting Lender or Lenders with one or more Replacement Lenders pursuant to
subsection 2.8 so long as at the time of such replacement, each such Replacement
Lender consents to the proposed amendment, modification, termination or waiver,
or (ii) terminate such non-consenting Lender's Commitments and repay in full its
outstanding Loans in accordance with subsections 2.4B(i)(b) and 2.4B(ii)(b);
provided that unless the Commitments that are terminated and the Loans that are
--------
repaid pursuant to the preceding clause (ii) are immediately replaced in full at
such time through the addition of new

                                      121
<PAGE>

Lenders or the increase of the Commitments and/or outstanding Loans of existing
Lenders (who in each case must specifically consent thereto), then in the case
of any action pursuant to the preceding clause (ii), the Requisite Lenders
(determined before giving effect to the proposed action) shall specifically
consent thereto; provided further that Company shall not have the right to
                 -------- -------
terminate such non-consenting Lender's Commitment and repay in full its
outstanding Loans pursuant to clause (ii) of this subsection 10.6B if,
immediately after the termination of such Lender's Revolving Loan Commitment in
accordance with subsection 2.4B(ii)(b), the Revolving Loan Exposure of all
Lenders would exceed the Revolving Loan Commitments of all Lenders; provided
                                                                    --------
still further that Company shall not have the right to replace a Lender solely
----- -------
as a result of the exercise of such Lender's rights (and the withholding of any
required consent by such Lender) pursuant to the second paragraph of subsection
10.6A.

     C.   Administrative Agent may, but shall have no obligation to, with the
concurrence of any Lender, execute amendments, modifications, waivers or
consents on behalf of that Lender. Any waiver or consent shall be effective only
in the specific instance and for the specific purpose for which it was given. No
notice to or demand on Company in any case shall entitle Company to any other or
further notice or demand in similar or other circumstances. Any amendment,
modification, termination, waiver or consent effected in accordance with this
subsection 10.6 shall be binding upon each Lender at the time outstanding, each
future Lender and, if signed by Company, on Company.

10.7 Independence of Covenants.
     -------------------------

     All covenants hereunder shall be given independent effect so that if a
particular action or condition is not permitted by any of such covenants, the
fact that it would be permitted by an exception to, or would otherwise be within
the limitations of, another covenant shall not avoid the occurrence of an Event
of Default or Potential Event of Default if such action is taken or condition
exists.

10.8 Notices.
     -------

     Unless otherwise specifically provided herein, any notice or other
communication herein required or permitted to be given shall be in writing and
may be personally served, telexed or sent by telefacsimile or United States mail
or courier service and shall be deemed to have been given when delivered in
person or by courier service, upon receipt of telefacsimile or telex, or three
Business Days after depositing it in the United States mail with postage prepaid
and properly addressed; provided that notices to Administrative Agent shall not
                        --------
be effective until received. For the purposes hereof, the address of each party
hereto shall be as set forth under such party's name on the signature pages
hereof or (i) as to Company and Administrative Agent, such other address as
shall be designated by such Person in a written notice delivered to the other
parties hereto and (ii) as to each other party, such other address as shall be
designated by such party in a written notice delivered to Administrative Agent.

                                      122
<PAGE>

10.9  Survival of Representations, Warranties and Agreements.
      ------------------------------------------------------

      A.  All representations, warranties and agreements made herein shall
survive the execution and delivery of this Agreement and the making of the Loans
and the issuance of the Letters of Credit hereunder.

      B.  Notwithstanding anything in this Agreement or implied by law to the
contrary, the agreements of Company set forth in subsections 2.6D, 2.7, 3.5A,
3.6, 10.2, 10.3 and 10.4 and the agreements of Lenders set forth in subsections
9.2C, 9.4 and 10.5 shall survive the payment of the Loans, the cancellation or
expiration of the Letters of Credit and the reimbursement of any amounts drawn
thereunder, and the termination of this Agreement.

10.10 Failure or Indulgence Not Waiver; Remedies Cumulative.
      -----------------------------------------------------

      No failure or delay on the part of any Agent or any Lender in the exercise
of any power, right or privilege hereunder or under any other Loan Document
shall impair such power, right or privilege or be construed to be a waiver of
any default or acquiescence therein, nor shall any single or partial exercise of
any such power, right or privilege preclude other or further exercise thereof or
of any other power, right or privilege. All rights and remedies existing under
this Agreement and the other Loan Documents are cumulative to, and not exclusive
of, any rights or remedies otherwise available.

10.11 Marshalling; Payments Set Aside.
      -------------------------------

      None of the Agents or any Lender shall be under any obligation to marshal
any assets in favor of Company or any other party or against or in payment of
any or all of the Obligations. To the extent that Company makes a payment or
payments to any Agent or Lenders (or to any Agent for the benefit of Lenders),
or any Agent or Lenders enforce any security interests or exercise their rights
of setoff, and such payment or payments or the proceeds of such enforcement or
setoff or any part thereof are subsequently invalidated, declared to be
fraudulent or preferential, set aside and/or required to be repaid to a trustee,
receiver or any other party under any bankruptcy law, any other state or federal
law, common law or any equitable cause, then, to the extent of such recovery,
the obligation or part thereof originally intended to be satisfied, and all
Liens, rights and remedies therefor or related thereto, shall be revived and
continued in full force and effect as if such payment or payments had not been
made or such enforcement or setoff had not occurred.

10.12 Severability.
      ------------

      In case any provision in or obligation under this Agreement or the Notes
shall be invalid, illegal or unenforceable in any jurisdiction, the validity,
legality and enforceability of the remaining provisions or obligations, or of
such provision or obligation in any other jurisdiction, shall not in any way be
affected or impaired thereby.

10.13 Obligations Several; Independent Nature of Lenders' Rights.
      ----------------------------------------------------------

      The obligations of Lenders hereunder are several and no Lender shall be
responsible for the obligations or Commitments of any other Lender hereunder.
Nothing contained herein or in

                                      123
<PAGE>

any other Loan Document, and no action taken by Lenders pursuant hereto or
thereto, shall be deemed to constitute Lenders as a partnership, an association,
a joint venture or any other kind of entity. The amounts payable at any time
hereunder to each Lender shall be a separate and independent debt, and each
Lender shall be entitled to protect and enforce its rights arising out of this
Agreement and it shall not be necessary for any other Lender to be joined as an
additional party in any proceeding for such purpose.

10.14 Headings.
      --------

      Section and subsection headings in this Agreement are included herein for
convenience of reference only and shall not constitute a part of this Agreement
for any other purpose or be given any substantive effect.

10.15 Applicable Law.
      --------------

      THIS AGREEMENT AND THE RIGHTS AND OBLIGATIONS OF THE PARTIES HEREUNDER
SHALL BE GOVERNED BY, AND SHALL BE CONSTRUED AND ENFORCED IN ACCORDANCE WITH,
THE INTERNAL LAWS OF THE STATE OF NEW YORK (INCLUDING SECTION 5-1401 OF THE
GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK), WITHOUT REGARD TO CONFLICTS
OF LAWS PRINCIPLES.

10.16 Successors and Assigns.
      ----------------------

      This Agreement shall be binding upon the parties hereto and their
respective successors and assigns and shall inure to the benefit of the parties
hereto and the successors and assigns of Lenders (it being understood that
Lenders' rights of assignment are subject to subsection 10.1). Neither Company's
rights or obligations hereunder nor any interest therein may be assigned or
delegated by Company without the prior written consent of all Lenders.

10.17 Consent to Jurisdiction and Service of Process.
      ----------------------------------------------

      ALL JUDICIAL PROCEEDINGS BROUGHT AGAINST COMPANY ARISING OUT OF OR
RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT, OR ANY OBLIGATIONS
THEREUNDER, MAY BE BROUGHT IN ANY STATE OR FEDERAL COURT OF COMPETENT
JURISDICTION IN THE STATE, COUNTY AND CITY OF NEW YORK. BY EXECUTING AND
DELIVERING THIS AGREEMENT, COMPANY, FOR ITSELF AND IN CONNECTION WITH ITS
PROPERTIES, IRREVOCABLY

          (I)   ACCEPTS GENERALLY AND UNCONDITIONALLY THE NONEXCLUSIVE
          JURISDICTION AND VENUE OF SUCH COURTS;

          (II)  WAIVES ANY DEFENSE OF FORUM NON CONVENIENS;

          (III) AGREES THAT SERVICE OF ALL PROCESS IN ANY SUCH PROCEEDING IN ANY
          SUCH COURT MAY BE MADE BY REGISTERED OR CERTIFIED MAIL, RETURN RECEIPT

                                      124
<PAGE>

          REQUESTED, TO COMPANY AT ITS ADDRESS PROVIDED IN ACCORDANCE WITH
          SUBSECTION 10.8;

          (IV) AGREES THAT SERVICE AS PROVIDED IN CLAUSE (III) ABOVE IS
          SUFFICIENT TO CONFER PERSONAL JURISDICTION OVER COMPANY IN ANY SUCH
          PROCEEDING IN ANY SUCH COURT, AND OTHERWISE CONSTITUTES EFFECTIVE AND
          BINDING SERVICE IN EVERY RESPECT;

          (V)  AGREES THAT LENDERS RETAIN THE RIGHT TO SERVE PROCESS IN ANY
          OTHER MANNER PERMITTED BY LAW OR TO BRING PROCEEDINGS AGAINST COMPANY
          IN THE COURTS OF ANY OTHER JURISDICTION; AND

          (VI) AGREES THAT THE PROVISIONS OF THIS SUBSECTION 10.17 RELATING TO
          JURISDICTION AND VENUE SHALL BE BINDING AND ENFORCEABLE TO THE FULLEST
          EXTENT PERMISSIBLE UNDER NEW YORK GENERAL OBLIGATIONS LAW SECTION
          5-1402 OR OTHERWISE.

10.18 Waiver of Jury Trial.
      --------------------

      EACH OF THE PARTIES TO THIS AGREEMENT HEREBY AGREES TO WAIVE ITS
RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION BASED UPON OR
ARISING OUT OF THIS AGREEMENT OR ANY OF THE OTHER LOAN DOCUMENTS OR ANY DEALINGS
BETWEEN THEM RELATING TO THE SUBJECT MATTER OF THIS LOAN TRANSACTION OR THE
LENDER/BORROWER RELATIONSHIP THAT IS BEING ESTABLISHED. The scope of this waiver
is intended to be all-encompassing of any and all disputes that may be filed in
any court and that relate to the subject matter of this transaction, including
contract claims, tort claims, breach of duty claims and all other common law and
statutory claims. Each party hereto acknowledges that this waiver is a material
inducement to enter into a business relationship, that each has already relied
on this waiver in entering into this Agreement, and that each will continue to
rely on this waiver in their related future dealings. Each party hereto further
warrants and represents that it has reviewed this waiver with its legal counsel
and that it knowingly and voluntarily waives its jury trial rights following
consultation with legal counsel. THIS WAIVER IS IRREVOCABLE, MEANING THAT IT MAY
NOT BE MODIFIED EITHER ORALLY OR IN WRITING (OTHER THAN BY A MUTUAL WRITTEN
WAIVER SPECIFICALLY REFERRING TO THIS SUBSECTION 10.18 AND EXECUTED BY EACH OF
THE PARTIES HERETO), AND THIS WAIVER SHALL APPLY TO ANY SUBSEQUENT AMENDMENTS,
RENEWALS, SUPPLEMENTS OR MODIFICATIONS TO THIS AGREEMENT OR ANY OF THE OTHER
LOAN DOCUMENTS OR TO ANY OTHER DOCUMENTS OR AGREEMENTS RELATING TO THE LOANS
MADE HEREUNDER. In the event of litigation, this Agreement may be filed as a
written consent to a trial by the court.

                                      125
<PAGE>

10.19 Confidentiality.
      ---------------

      Each Lender shall hold all non-public information obtained pursuant to the
requirements of this Agreement which has been identified as confidential by
Company in accordance with such Lender's customary procedures for handling
confidential information of this nature and in accordance with safe and sound
banking practices, it being understood and agreed by Company that in any event a
Lender may make disclosures to Affiliates of such Lender or disclosures
reasonably required by any bona fide assignee, transferee or participant in
connection with the contemplated assignment or transfer by such Lender of any
Loans or any participations therein or disclosures required or requested by any
governmental agency or representative thereof or pursuant to legal process;
provided that, unless specifically prohibited by applicable law or court order,
--------
each Lender shall notify Company of any request by any governmental agency or
representative thereof (other than any such request in connection with any
examination of the financial condition of such Lender by such governmental
agency) for disclosure of any such nonpublic information prior to disclosure of
such information; and provided, further that in no event shall any Lender be
                      --------  -------
obligated or required to return any materials furnished by Company or any of its
Subsidiaries.

10.20 Counterparts; Effectiveness.
      ---------------------------

      This Agreement and any amendments, waivers, consents or supplements hereto
or in connection herewith may be executed in any number of counterparts and by
different parties hereto in separate counterparts, each of which when so
executed and delivered shall be deemed an original, but all such counterparts
together shall constitute but one and the same instrument; signature pages may
be detached from multiple separate counterparts and attached to a single
counterpart so that all signature pages are physically attached to the same
document. This Agreement shall become effective upon the execution of a
counterpart hereof by each of the parties hereto and receipt by Company and
Administrative Agent of written or telephonic notification of such execution and
authorization of delivery thereof.

                 [Remainder of page intentionally left blank]

                                      126
<PAGE>

     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed and delivered by their respective officers thereunto duly
authorized as of the date first written above.

          COMPANY:
                              BRONNER SLOSBERG HUMPHREY, LLC

                              By: /s/ David Kenny
                                  ---------------------------------
                              Title: CEO
                                    -------------------------------

                              Notice Address:
                                 The Prudential Tower
                                 800 Boylston Street
                                 Boston, MA 02199
                                 Attn: Meryl Beckingham

                              STRATEGIC INTERACTIVE GROUP, LLC

                              By:  /s/ David Kenny
                                  ---------------------------------
                              Title:_______________________________

                              Notice Address:
                                 The Prudential Tower
                                 800 Boylston Street
                                 Boston, MA 02199
                                 Attn: Meryl Beckingham

                                      S-1
<PAGE>

     LENDERS:

                             BANKERS TRUST COMPANY,
                             individually and as Administrative Agent

                             By: /s/ Mary Jo Jolly
                                --------------------------------------
                                    MARY JO JOLLY
                             Title: Assistant Vice President
                                   -----------------------------------

                             Notice Address:
                                 130 Liberty Street
                                 New York, NY 10006
                                 Attn: Mary Jo Jolly

                                      S-2
<PAGE>

                              BANKBOSTON, N.A.,
                              individually and as Syndication Agent,

                              By:  /s/ Patricia K Corny
                                 -------------------------------------
                              Title: Director
                                    ----------------------------------

                              Notice Address:
                                 100 Federal Street
                                 Mail Stop, MA BOS 01-07-07
                                 Boston, MA 02110
                                 Attn: Patricia Corny

                                      S-3
<PAGE>

                              FLEET NATIONAL BANK,
                              individually and as Documentation Agent

                              By: /s/ Deb Lawrence
                                 -------------------------------------
                              Title: Senior Vice President
                                    ----------------------------------

                              Notice Address:
                                 One Federal Street
                                 Boston, MA 02110
                                 Attn: Deb Lawrence

                                      S-4
<PAGE>

                                   DRESDNER BANK AG
                                   NEW YORK AND GRAND CAYMAN BRANCHES

   By: /s/ Colleen A. Madden       By: /s/ B. Sacin
       -----------------------        --------------------------------
       COLLEEN A. MADDEN                 BRIGITTE SACIN
       -----------------------        --------------------------------
   Title: VICE PRESIDENT           Title: Assistant Treasurer

                                   Notice Address:
                                        333 South Grand Avenue
                                        Suite 1700
                                        Los Angeles, CA 90017
                                        Attn: Sid Jordan

                                      S-5
<PAGE>

                                   STATE STREET BANK AND TRUST COMPANY

                                   By: /s/ [ILLEGIBLE]^^
                                      --------------------------------
                                   Title: [ILLEGIBLE]^^
                                         -----------------------------

                                   Notice Address:
                                      225 Franklin Street
                                      Boston, MA 02110-2804
                                      Michael McAuliffe

                                      S-6
<PAGE>

                                   U.S. BANK, NATIONAL ASSOCIATION

                                   By: /s/ Janet Jordan
                                      ----------------------------------
                                  Title: Vice President
                                         -------------------------------

                                   Notice Address:
                                       555 SW Oak, Suite 400
                                        Portland, OR 97204
                                        Attn: Janet Jordan

                                      S-7<PAGE>

                                                                   EXHIBIT 10.17

                      FIRST AMENDMENT TO CREDIT AGREEMENT

           This FIRST AMENDMENT TO CREDIT AGREEMENT (this "First Amendment"),
dated as of November 5, 1999, and entered into by and among BRONNERCOM, LLC
("Company"), a Delaware limited liability company (formerly known as Bronner
Slosberg Humphrey, LLC, and successor by merger to Strategic Interactive Group,
LLC), the lenders listed on the signature pages hereof (collectively,
"Lenders"), Bankers Trust Company, as Administrative Agent (in said capacity,
"Administrative Agent"), Fleet Boston Corporation, as Documentation Agent and as
Syndication Agent (in said capacities, "Documentation Agent" and "Syndication
Agent", and together with Administrative Agent, "Agents"). This First Amendment
is made with reference to that certain Credit Agreement (the "Credit
Agreement"), dated as of January 6, 1999, by and among Company, Lenders and
Agents. Capitalized terms used herein without definition shall have the same
meanings herein as set forth in the Credit Agreement.

                                    RECITALS

           WHEREAS, Company, Lenders and Agents desire to amend the Credit
Agreement in certain respects, including increasing the aggregate amount of
Revolving Loan Commitments from $20,000,000 to $25,000,000 for sole purpose of
increasing the amount available for drawing under Letters of Credit;

           NOW, THEREFORE, in consideration of the covenants, conditions and
agreements hereafter set forth, and for other good and valuable consideration,
the receipt and adequacy of which are all hereby acknowledged, the parties
hereto agree as follows:

SECTION 1. AMENDMENTS TO CREDIT AGREEMENT

1.1  Amendment to Subsection 1.1: Definitions.
     ----------------------------------------

     A.   Subsection 1.1 of the Credit Agreement is hereby amended by adding the
following definitions:

          "First Amendment" means the First Amendment to Credit Agreement dated
as of November 5, 1999 by and among Company, Lenders and Agents.

          "First Amendment Closing Date" means November 11, 1999.

     B.   Subsection 1.1 of the Credit Agreement is further amended by deleting
the definition of Revolving Notes and inserting the following in lieu thereof:

          "Revolving Notes" means (i) the promissory notes of Company issued
pursuant to subsection 2.lE(ii) on the Closing Date, (ii) the promissory notes
of Company issued pursuant to the First Amendment on the First Amendment Closing
Date and (iii) any promissory notes issued by Company pursuant to the last
sentence of subsection 10.1 B(i) in connection with assignments of the Revolving
Loan Commitments or Revolving Loans of any Lenders, in each

                                       1
<PAGE>

case substantially in the form of Exhibit V annexed hereto or Exhibit V-A
                                  ---------                   -----------
attached to the First Amendment, as they may be amended, supplemented or
otherwise modified from time to time.

1.2  Amendment to Subsection 2.1: Commitments; Making of Loans; the Register;
     -----------------------------------------------------------------------
     Notes.
     -----

     A.   (i)   Subsection 2.1A(ii) is hereby amended by deleting the reference
     to "$20,000,000" contained therein and substituting "$25,000,000" therefor.

          (ii)  Subsection 2.1A(ii) is further amended by deleting the last
     sentence thereof and inserting the following in lieu thereof:

          "Anything contained in this Agreement to the contrary notwithstanding
          the Revolving Loans and the Revolving Loan Commitments shall be
          subject to the following limitations in the amounts and during the
          periods indicated.

                (a)  in no event shall the Total Utilization of Revolving Loan
                     Commitments at any time exceed the Revolving Loan
                     Commitments then in effect;

                (b)  in no event shall the sum of the aggregate outstanding
                     principal amount of all Revolving Loans plus the aggregate
                     outstanding principal amount of all Swing Line Loans exceed
                     $20,000,000; and

                (c)  for 30 consecutive days during each consecutive twelve-
                     month period, the sum of the aggregate outstanding
                     principal amount of all Revolving Loans plus the aggregate
                     outstanding principal amount of all Swing Line Loans shall
                     not exceed $8,000,000."

          (iii) Subsection 2.1A(iii) is hereby amended by deleting the last
     sentence thereof and inserting the following in lieu thereof:

          "Anything contained in this Agreement to the contrary notwithstanding
          the Swing Line Loans and the Swing Line Loan Commitments shall be
          subject to the following limitations in the amounts and during the
          periods indicated.

                (a)  in no event shall the Total Utilization of Revolving Loan
                     Commitments at any time exceed the Revolving Loan
                     Commitments then in effect;

                (b)  in no event shall the sum of the aggregate outstanding
                     principal amount of all Revolving Loans plus the aggregate
                     outstanding principal amount of all Swing Line Loans exceed
                     $20,000,000; and

                (c)  for 30 consecutive days during each consecutive twelve-
                     month period, the sum of the aggregate outstanding
                     principal amount of

                                               2
<PAGE>

                    all Revolving Loans plus the aggregate outstanding principal
                    amount of all Swing Line Loans shall not exceed $8,000,000."

1.3  Amendment to Subsection 2.4: Repayments, Prepayments and Reductions in
     ----------------------------------------------------------------------
     Commitments; General Provisions Regarding Payments.
     --------------------------------------------------

     A.   Subsection 2.4A of the Credit Agreement is hereby amended by deleting
the table set forth therein and inserting the following in lieu thereof:

<TABLE>
<CAPTION>
             Date                         Scheduled Repayment
             ----                         -------------------
<S>                                       <C>
       September 30, 1999                     $ 2,446,636.33
       December 31, 1999                        2,446,636.33
       June 30, 2000                            2,446,636.33
       September 30, 2000                       2,446,636.33
       December 31, 2000                        2,446,636.33
       June 30, 2001                            3,425,290.87
       September 30, 2001                       3,425,290.87
       December 31, 2001                        3,425,290.87
       June 30, 2002                            4,403,945.40
       September 30, 2002                       4,403,945.40
       December 31, 2002                        4,403,945.40
       June 30, 2003                            5,382,599.93
       September 30, 2003                       5,382,599.93
       December 31, 2003                        5,382,599.93
       June 30, 2004                            7,176,799.91
       September 30, 2004                       7,176,799.91
       December 31, 2004                        7,176,799.93
                                              --------------
       Total                                  $73,399,090.00
</TABLE>

1.4  Amendment to Subsection 3.1: Issuance of Letters of Credit and Lenders'
     -----------------------------------------------------------------------
     Purchase of Participations Therein.
     ----------------------------------

     A.   Subsection 3.1A(ii) is hereby amended by deleting the reference to
"$10,000,000" contained therein and substituting "$15,000,000" therefor.

1.5  Amendments to Subsection 6.11: Deposit Accounts and Cash Management
     -------------------------------------------------------------------
     Systems.
     -------

     A.   Subsection 6.11 of the Credit Agreement is hereby amended by deleting
the number "$500,000" each place it appears therein and by inserting the number
"$1,000,000" in lieu thereof.

1.6  Amendments to Subsection 6.1: Financial Statements and Other Reports.
     --------------------------------------------------------------------

     A.   Subsection 6.1 (iv) of the Credit Agreement is hereby amended by
deleting the phrase "together with each delivery of financial statements of
Company and its Subsidiaries

                                       3
<PAGE>

pursuant to subdivisions (i), (ii) and (iii) above, (a) an Officers' Certificate
of Company" and by inserting the following in lieu thereof:

          "(a) together with each delivery of financial statements of Company
     and its Subsidiaries pursuant to subdivisions (i), (ii) and (iii) above, an
     Officers' Certificate of Company".

     B.   Subsection 6.1(iv) of the Credit Agreement is hereby further amended
by deleting the phrase "(b) a Compliance Certificate" and by inserting the
following in lieu thereof:

          "(b) together with each delivery of financial statements of Company
     and its Subsidiaries pursuant to subdivisions (ii) and (iii) above, (x) a
     Compliance Certificate" and by deleting the phrase "and (c)" and by
     inserting in lieu thereof "and (y)".

1.7  Amendments to Subsection 7.8: Consolidated Capital Expenditures.
     ---------------------------------------------------------------

     A.   Subsection 7.8 of the Credit Agreement is hereby amended by deleting
the first line in the table contained in such subsection and by inserting the
following in lieu thereof.

                                  Maximum Consolidated
           "Fiscal Year           Capital Expenditures
           1999                   $11,500,000"

1.8  Amendment to Exhibits and Schedules.
     -----------------------------------

     A.    The Credit Agreement is hereby amended by adding Exhibit V-A hereto
                                                            -----------
as Exhibit V-A thereto.
   -----------

     B.    Schedule 2.1 to the Credit Agreement is hereby amended by deleting it
in its entirety and inserting Schedule 2.1 hereto in lieu thereof.

SECTION 2. ADDITIONAL NOTES

           Company agrees to execute and deliver to each Lender that has agreed
to increase its Revolving Loan Commitment an additional Revolving Note (each an
"Additional Revolving Note"), in the form of Exhibit V-A to this First Amendment
                                             -----------
with appropriate insertions, to evidence Revolving Loans in excess of the
Revolving Loan Commitment of such Lender as in effect prior to the First
Amendment Closing Date. Each of the parties hereto acknowledges and agrees that
each Additional Revolving Note is a Revolving Note for all purposes under the
Credit Agreement and the other Loan Documents and that the loans evidenced by
the Additional Revolving Notes shall constitute Revolving Loans for all purposes
under the Credit Agreement and the other Loan Documents.

                                       4
<PAGE>

SECTION 3. CONDITIONS TO EFFECTIVENESS. This First Amendment shall be effective
only if the following conditions precedent have been satisfied:

     A.    On or before the First Amendment Closing Date, Company shall deliver
to Administrative Agent the following:

           (i)   Signature and incumbency certificates of its officers executing
     this First Amendment.

           (ii)  Copies of this First Amendment executed by Company and each
     other Loan Party.

           (iii) An Additional Revolving Note to the Lenders described in
     Section 2.

           (iv)  Resolutions of the members of Company approving and authorizing
     this First Amendment and the Additional Revolving Notes.

           (v)   An opinion of counsel to Company as to the due authorization,
     execution and delivery and enforceability of the First Amendment and the
     Additional Revolving Notes in form and substance satisfactory to
     Administrative Agent and its counsel.

     B.    On or before the First Amendment Closing Date, Administrative Agent
shall have received copies of the First Amendment executed by Requisite Lenders.

     C.    Company shall pay to Administrative Agent a financing fee equal to
2.00% of the aggregate amount of the $5,000,000 in additional Revolving Loan
Commitments (the "Additional Revolving Loan Commitments") and Administrative
Agent shall distribute to each of the Lenders providing such Additional
Revolving Loan Commitments a portion of such financing fee in an amount equal to
2.00% of their pro rata share of such Additional Revolving Loan Commitments.

     D.    On or before the First Amendment Closing Date, all corporate and
other proceedings taken or to be taken in connection with the transactions
contemplated hereby and all documents incidental thereto shall be satisfactory
in form and substance to Administrative Agent, acting on behalf of Lenders, and
its counsel and Administrative Agent and such counsel shall have received all
such counterpart originals or certified copies of such documents as
Administrative Agent may reasonably request.

SECTION 4. COMPANY'S REPRESENTATIONS AND WARRANTIES

           In order to induce Lenders to enter into this Amendment and to amend
the Credit Agreement in the manner provided herein, Company represents and
warrants to each Lender that the following statements are true, correct and
complete:

     A.    Power and Authority. Company has all requisite power and authority to
           -------------------
enter into this First Amendment, to issue the Additional Revolving Notes and to
carry out the transactions

                                       5
<PAGE>

contemplated by, and perform its obligations under, the Credit Agreement as
amended by this First Amendment (the "Amended Agreement") and the Additional
Revolving Notes.

     B.   Authorization of Agreements. The execution and delivery of this First
          ---------------------------
Amendment and the Additional Revolving Notes and the performance of the Amended
Agreement and the Additional Revolving Notes have been duly authorized by all
necessary action on the part of Company and each other Loan Party.

     C.   No Conflict. The execution and delivery by Company of this First
          -----------
Amendment and the Additional Revolving Notes and the performance by Company of
the Amended Agreement and the Additional Revolving Notes do not and will not (i)
violate any provision of any law or any governmental rule or regulation
applicable to Company or any of its Subsidiaries, the organizational documents
of Company or any of its Subsidiaries or any order, judgment or decree of any
court or other agency of government binding on Company or any of its
Subsidiaries, (ii) conflict with, result in a breach of or constitute (with due
notice or lapse of time or both) a default under any Contractual Obligation of
Company or any of its Subsidiaries, (iii) result in or require the creation or
imposition of any Lien upon any of the properties or assets of Holdings, Company
or any of its Subsidiaries (other than Liens created under any of the Loan
Documents in favor of Administrative Agent on behalf of Lenders), or (iv)
require any approval of stockholders or any approval or consent of any Person
under any Contractual Obligation of Holdings, Company or any of its
Subsidiaries.

     D.   Governmental Consents. The execution and delivery by Company and each
          ---------------------
other Loan Party of this First Amendment and the Additional Revolving Notes and
the performance by Company and each other Loan Party of the Amended Agreement
and the Additional Revolving Notes do not and will not require any registration
with, consent or approval of, or notice to, or other action to, with or by, any
federal, state or other governmental authority or regulatory body except for
such registrations, consents, approvals, notices or other actions which have
been or will be made, obtained, given or taken on or before the First Amendment
Closing Date or which the failure to obtain or take could not reasonably be
expected to have, individually or in the aggregate, a Material Adverse Effect.

     E.   Binding Obligation. This First Amendment, the Additional Revolving
          ------------------
Notes and the Amended Agreement have been duly executed and delivered by Company
and are the legally valid and binding obligations of Company, enforceable
against Company in accordance with their respective terms, subject to the
effects of bankruptcy, insolvency, fraudulent conveyance, reorganization,
moratorium and other similar laws relating to or affecting creditors' rights
generally, general equitable principles (whether considered in a proceeding in
equity or at law) and an implied covenant of good faith and fair dealing.

     F.   Incorporation of Representations and Warranties From Credit Agreement.
          ---------------------------------------------------------------------
The representations and warranties contained in Section 5 of the Credit
Agreement are and will be true, correct and complete in all material respects on
and as of the effective date of this First Amendment to the same extent as
though made on and as of that date, except to the extent such representations
and warranties specifically relate to an earlier date, in which case they were
true, correct and complete in all material respects on and as of such earlier
date.

                                       6
<PAGE>

     G.    Absence of Default. No event has occurred and is continuing or will
           ------------------
result from the consummation of the transactions contemplated by this First
Amendment that would constitute an Event of Default or a Potential Event of
Default.

SECTION 5. ACKNOWLEDGEMENT AND CONSENT

           Company is a party to the Company Pledge Agreement, the Company
Security Agreement and the Collateral Account Agreement. Each Subsidiary
Guarantor is a party to a Subsidiary Guaranty, Subsidiary Pledge Agreement and
Subsidiary Security Agreement, and Holdings is a party to the Holdings Guaranty
and the Holdings Pledge Agreement, pursuant to which such Subsidiary Guarantors
and Holdings have (i) guarantied the Obligations, (ii) created Liens in favor of
Administrative Agent on certain Collateral, and (iii) pledged certain Collateral
to Administrative Agent to secure the obligations of such Subsidiary Guarantor
under the Subsidiary Guaranty or Holdings under the Holdings Guaranty, as the
case may be. Company, Holdings and Subsidiary Guarantors are collectively
referred to herein as the "Credit Support Parties," and the Company Pledge
Agreement, the Company Security Agreement, the Collateral Account Agreement, the
Holdings Guaranty, the Holdings Pledge Agreement, the Subsidiary Guaranty, the
Subsidiary Pledge Agreements and the Subsidiary Security Agreements are
collectively referred to herein as the "Credit Support Documents."

           Each Credit Support Party hereby acknowledges that it has reviewed
the terms and provisions of the Credit Agreement and this First Amendment and
consents to the amendment of the Credit Agreement effected pursuant to this
First Amendment. Each Credit Support Party hereby confirms that each Credit
Support Document to which it is a party or otherwise bound and all Collateral
encumbered thereby will continue to guaranty or secure, as the case may be, to
the fullest extent possible the payment and performance of all "Obligations,"
"Guarantied Obligations" and "Secured Obligations," as the case may be (in each
case as such terms are defined in the applicable Credit Support Document),
including without limitation the payment and performance of all such
"Obligations," "Guarantied Obligations" or "Secured Obligations," as the case
may be, in respect of the Obligations of Company now or hereafter existing under
or in respect of the Amended Agreement and the Notes.

           Each Credit Support Party acknowledges and agrees that any of the
Credit Support Documents to which it is a party or by which it is otherwise
bound shall continue in full force and effect and that all of its obligations
thereunder shall be valid and enforceable and shall not be impaired or limited
by the execution or effectiveness of this First Amendment. Each Credit Support
Party represents and warrants that all representations and warranties contained
in the Amended Agreement and the Credit Support Documents to which it is a party
or otherwise bound are true, correct and complete in all material aspects on and
as of the effective date of this First Amendment to the same extent as though
made on and as of that date, except to the extent such representations and
warranties specifically relate to an earlier date, in which case they were true,
correct and complete in all material respects on and as of such earlier date.

           Each Credit Support Party (other than Company) acknowledges and
agrees that (i) notwithstanding the conditions to effectiveness set forth in
this First Amendment, such Credit Support Party is not required by the terms of
the Credit Agreement or any other Loan Document

                                       7
<PAGE>

to consent to the amendments to the Credit Agreement effected pursuant to this
Amendment and (ii) nothing in the Credit Agreement, this First Amendment or any
other Loan Document shall be deemed to require the consent of such Credit
Support Party to any future amendments to the Credit Agreement.

SECTION 6. MISCELLANEOUS

     A.     Reference to and Effect on the Credit Agreement and the Other Loan
            ------------------------------------------------------------------
Documents.
---------
           (i)  On and after the date hereof, each reference in the Credit
     Agreement to "this Agreement", "hereunder", "hereof', "herein" or words of
     like import referring to the Credit Agreement, and each reference in the
     other Loan Documents to the "Credit Agreement", "thereunder", "thereof" or
     words of like import referring to the Credit Agreement shall mean and be a
     reference to the Amended Agreement.

          (ii)  Except as specifically amended by this First Amendment, the
     Credit Agreement and the other Loan Documents shall remain in full force
     and effect and are hereby ratified and confirmed.

          (iii) The execution, delivery and performance of this First Amendment
     shall not, except as expressly provided herein, constitute a waiver of any
     provision of, or operate as a waiver of any right, power or remedy of
     Agents or any Lender under, the Credit Agreement or any of the other Loan
     Documents.

     B.   Fees and Expenses. Company acknowledges that all costs, fees and
          -----------------
expenses as described in subsection 10.2 of the Credit Agreement incurred by
Administrative Agent and its counsel with respect to this First Amendment and
the documents and transactions contemplated hereby shall be for the account of
Company.

     C.   Headings. Section and subsection headings in this First Amendment are
          --------
included herein for convenience of reference only and shall not constitute a
part of this First Amendment for any other purpose or be given any substantive
effect.

     D.   Applicable Law. THIS FIRST AMENDMENT AND THE RIGHTS AND OBLIGATIONS OF
          --------------
THE PARTIES HEREUNDER SHALL BE GOVERNED BY, AND SHALL BE CONSTRUED AND ENFORCED
IN ACCORDANCE WITH, THE INTERNAL LAWS OF THE STATE OF NEW YORK (INCLUDING
WITHOUT LIMITATION SECTION 5-1401 OF THE GENERAL OBLIGATIONS LAW OF THE STATE OF
NEW YORK), WITHOUT REGARD TO CONFLICTS OF LAWS PRINCIPLES.

     E.   Counterparts. This First Amendment may be executed in any number of
          ------------
counterparts and by different parties hereto in separate counterparts, each of
which when so executed and delivered shall be deemed an original, but all such
counterparts together shall constitute but one and the same instrument;
signature pages may be detached from multiple separate counterparts and attached
to a single counterpart so that all signature pages are physically attached to
the same document.

                                       8
<PAGE>

                 [Remainder of page intentionally left blank]

                                       9
<PAGE>

          IN WITNESS WHEREOF, the parties hereto have caused this First
Amendment to be duly executed and delivered by their respective officers
thereunto duly authorized as of the date first written above.

                                    COMPANY:

                                    BRONNERCOM, LLC

                                    By: /s/ M.K. Beckingham
                                        ----------------------------
                                    Title:  CFO
                                          --------------------------

                                    Notice Address:
                                           The Prudential Tower
                                           800 Boylston Street
                                           Boston, MA 02199
                                           Attn:  Meryl Beckingham

                                    LENDERS:

                                    BANKERS TRUST COMPANY,
                                    individually and as Administrative Agent

                                    By:_____________________________

                                    Title:__________________________

                                    Notice Address:
                                           130 Liberty Street
                                           New York, NY 10006
                                           Attn:  Mary Jo Jolly

                                     BANKBOSTON, N.A.,
                                     individually and as Syndication
                                     Agent and Documentation Agent

                                     By:___________________________

                                     Title:________________________

                                     Notice Address:
                                            100 Federal Street
                                            Mail Stop, MA BOS 01-07-07
                                            Boston, MA 02110
                                            Attn:  Patricia Conry

                                      S-1
<PAGE>

          IN WITNESS WHEREOF, the parties hereto have caused this First
Amendment to be duly executed and delivered by their respective officers
thereunto duly authorized as of the date first written above.

                                    COMPANY:

                                    BRONNERCOM, LLC

                                    By:__________________________

                                    Title:_______________________

                                    Notice Address:
                                           The Prudential Tower
                                           800 Boylston Street
                                           Boston, MA 02199
                                           Attn:  Meryl Beckingham

                                    LENDERS:

                                    BANKERS TRUST COMPANY,
                                    individually and as Administrative Agent

                                    By: /s/ M.A. Orlando
                                       -------------------------
                                    Title:   Principal
                                           ---------------------

                                    Notice Address:
                                           130 Liberty Street
                                           New York, NY 10006
                                           Attn:  Mary Jo Jolly

                                    BANKBOSTON, N.A.,
                                    individually and as Syndication
                                    Agent and Documentation Agent

                                    By:__________________________

                                    Title:_______________________

                                    Notice Address:
                                           100 Federal Street
                                           Mail Stop, MA BOS 01-07-07
                                           Boston, MA 02110
                                           Attn:  Patricia Conry
<PAGE>

                                      FLEET BOSTON CORPORATION,
                                      individually and as Syndication Agent and
                                      Documentation Agent

                                      By: /s/ Patricia K. Conry
                                         --------------------------
                                      Title:  Director
                                            -----------------------

                                      Notice Address:
                                             100 Federal Street
                                             Mail Stop, MA BOS 01-07-07
                                             Boston, MA 02110
                                             Attn:  Patricia Conry

                                      S-1A
<PAGE>

                                      DRESDNER BANK AG
                                      NEW YORK AND GRAND CAYMAN
                                      BRANCHES

                                      By: /s/ John R. Morrison, Beverly G. Cason
                                         ---------------------------------------
                                      Title:  Vice President, Vice President
                                            ------------------------------------

                                      Notice Address:
                                             333 South Grand Avenue
                                             Suite 1700
                                             Los Angeles, CA 90017
                                             Attn:  Sid Jordan

                                      CITIZENS BANK OF MASSACHUSETTS

                                      By:_______________________________________

                                      Title:____________________________________

                                      Notice Address:
                                             100 Summer Street
                                             Boston, MA 02110-2804
                                             Michael McAuliffe

                                      U.S. BANK NATIONAL ASSOCIATION

                                      By:_______________________________________

                                      Title:____________________________________

                                      Notice Address:
                                             555 SW Oak, Suite 400
                                             Portland, OR 97204
                                             Attn:  Janet Jordan

                                      S-2
<PAGE>

                                      DRESDNER BANK AG
                                      NEW YORK AND GRAND CAYMAN
                                      BRANCHES

                                      By:__________________________

                                      Title:_______________________

                                      Notice Address:
                                             333 South Grand Avenue
                                             Suite 1700
                                             Los Angeles, CA 90017
                                             Attn:  Sid Jordan

                                      CITIZENS BANK OF MASSACHUSETTS

                                      By: /s/ Michael McAuliffe
                                         --------------------------

                                      Title:  Vice President
                                            -----------------------

                                      Notice Address:
                                             100 Summer Street
                                             Boston, MA 021l0-2804
                                             Michael McAuliffe

                                      U.S. BANK NATIONAL ASSOCIATION

                                      By:__________________________

                                      Title:_______________________

                                      Notice Address:
                                             555 SW Oak, Suite 400
                                             Portland, OR 97204
                                             Attn:  Janet Jordan

                                      S-2
<PAGE>

                                      DRESDNER BANK AG
                                      NEW YORK AND GRAND CAYMAN
                                      BRANCHES

                                      By:__________________________

                                      Title:_______________________

                                      Notice Address:
                                             333 South Grand Avenue
                                             Suite 1700
                                             Los Angeles, CA 90017
                                             Attn:  Sid Jordan

                                      CITIZENS BANK OF MASSACHUSETTS

                                      By:__________________________

                                      Title:_______________________

                                      Notice Address:
                                             100 Summer Street
                                             Boston, MA 02110-2804
                                             Michael McAuliffe

                                      U.S. BANK, NATIONAL ASSOCIATION

                                      By: /s/ Janet Jordan
                                         --------------------------

                                      Title:   VP
                                            -----------------------

                                      Notice Address:
                                             555 SW Oak, Suite 400
                                             Portland, OR 97204
                                             Attn:  Janet Jordan

                                      S-2
<PAGE>

                                      CREDIT SUPPORT PARTIES

                                      BSH HOLDING, LLC

                                      By: /s/ M.K. Beckingham
                                         --------------------------

                                      Title:  CFO
                                            -----------------------

                                      BRONNERCOM, LLC

                                      By: /s/ M.K. Beckingham
                                         --------------------------

                                      Title:  CFO
                                            -----------------------

                                      SANSOME, INC.

                                      By: /s/ M.K. Beckingham
                                         --------------------------

                                      Title:  CFO
                                            -----------------------

                                      BRONNERCOM (UK), INC.

                                      By: /s/ M.K. Beckingham
                                         --------------------------

                                      Title:    CFO
                                            -----------------------

                                      S-3

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