Document:

Offer Letter between Registrant and Eric Zocher

 EXHIBIT 10.16 
  
 August 29, 2003 
  
 Eric Zocher 
 8619 NE 23rd Place 
 Clyde Hill, WA 98004 
  
 Dear Eric, 
  
 On behalf of Plumtree Software, I want to thank you for the interest that you have expressed in our company and extend to you this offer of at-will employment.

  
 Your position will be Executive Vice President of Engineering, reporting to
the President & Chief Executive Officer, John Kunze. Your responsibilities will include the management of Development, Quality Assurance, and Developer Tools as well as other duties assigned to you from time to time consistent with your
position. 
  
 Salary: 
  
 Your base salary will be $230,000 per annum, payable in accordance with the Company’s
standard practices. Employees presently are paid on the fifteenth and last day of each month. Your compensation may be reviewed and/or adjusted from time to time at the discretion of the Board of Directors. 
  
 Bonus: 
  
 You will be eligible to receive a bonus of 30% of base salary. This bonus will be measured and paid out on a quarterly and/or annual basis,
according to the achievement of goals determined from time to time by the Company’s compensation committee. Payment is also contingent upon the Company meeting financial targets and is subject to the terms of the then current Plumtree Incentive
Compensation Plan. 
  
 Stock Options: 
  
 Subject to approval by the Company’s Board of Directors you will receive options to
purchase 300,000 shares of the Company’s common stock pursuant to the 2002 Stock Option Plan (or applicable successor plan). After twelve months of employment, 25% of such options will vest. The remaining options will vest in equal amounts
thereafter, at the rate of 1/36th of the total options per month. All such options, therefore, should vest after
four years employment at the Company. The exercise price of such options will be equal to the fair market value of the Company’s common stock, which is the closing price of Plumtree’s common stock on the NASDAQ National Market on the date
such options are approved by the Board of Directors or as otherwise determined by the Board of Directors, at the next meeting of the Board of Directors following your first day of employment with Plumtree Software. If your employment ends for any
reason (other than your death or disability for which a longer term may apply) the right to exercise any vested options will expire after ninety (90) days. Additionally, if your employment ends for any reason all your unvested options will
immediately be cancelled. Option grant documents provided to you by the Company upon the approval of your grant and the Company’s 2002 Stock Option Plan provides more details. 
  
 Commuting and One Way Relocation: 
  
 While employed by Plumtree for the duration of the time that your permanent residence remains in the Seattle Area, Plumtree will reimburse your reasonable weekly travel
expenses to and from the Bay Area and will arrange for corporate housing for you near Plumtree at no expense to you. Plumtree will also arrange for a relocation of your family to the Bay Area according to the Company’s then relocation policy

 
if you choose to move while in the Company’s employe. Of course, in the event that you and your family do relocate to the Bay Area, weekly travel
expenses and temporary housing will no longer be reimbursed by the Company. 
  
 Pre-Negotiated Severance: 
  
 In the event your employment is
terminated by the Company without any Cause during the first twelve months of employment, then subject to the delivery of a general release of claims by you in form and substance satisfactory to the Company you will be entitled to be paid an amount
equal to your annual base salary less all base salary earned as of the date of your termination without Cause; provided, however that in no event will such amount equal less than one half your annual base salary. In the event your employment is
terminated by the Company without any Cause after the first twelve months of employment, then subject to the delivery of a general release of claims by you in form and substance satisfactory to the Company you will be entitled to be paid an amount
equal to one half your annual base salary. The Company, in its discretion, may pay this amount as a lump sum or in the form of payroll continuation. 
  
 Change of Control: 
  
 Subject to approval by the Company’s Board of Directors and the execution and delivery of a Change of Control Addendum to your Option Grant Agreement vesting the forgoing options will be accelerated in the event
of a transaction which constitutes a Change of Control of the Company as follows: 100% of your outstanding and unvested options shall be vested if, in the six months following the consummation of a Change of Control your employment is terminated
without any Cause, or your base compensation or job responsibilities are materially reduced, or if the location of your employment is changed to any location other than the San Francisco Bay Area. 
  
 Benefits: 
  
 The Company presently provides medical, dental and vision coverage for its employees at no additional cost. Benefit coverage begins on the
date of your employment with the Company. Coverage for dependents is also available with a nominal employee contribution. In addition, the Company presently provides its employees with ESPP, 401(k), life insurance, accidental death and dismemberment
and disability salary continuation insurance. A package with a benefits summary and other required forms will be provided to you on your first day of employment or mailed in advance to your home address. Vice Presidents do not presently accrue
vacation time or Paid Time Off (PTO) but may take time off in their reasonable discretion as needed and as the necessities of the position permit. 
  
 At-Will Employment: 
  
 Your employment with the Company will be on an at-will basis. This means that, although we hope that your tenure with us will be long and rewarding your employment is for no specified period of time. You may decide to
leave your employment at any time and for any reason. Similarly, the Company may, in its discretion at any time and for any lawful reason choose to end your employment. 
  
 Conditions of Employment: 
  
 This offer of at-will employment only, and is further contingent upon: (1) provision of accurate and complete information in the attached Employment Application and any
supporting documentation; (2) a Successful Comprehensive Background Check, (release attached) and includes reference and conflicts checks; (3) the absence of any material change general economic conditions or in our business structure or prospects
that transpires prior to your agreed start date; (4) the execution and delivery to the Company of our standard Employee Invention and Proprietary Rights Agreement; (5) the written acknowledgement of all the Company’s policies and procedures as
set forth in the Company’s Employee Handbook or otherwise provided to you in writing; and (6) as required by federal immigration law provision of documentary evidence to the Company of your identity and eligibility for employment in the United
States. Such documentation must be provided to us within three business days of your date of hire, or our employment relationship will be terminated. 
  
 Mutual Arbitration Agreement: 
  
 In the event of any dispute or claim relating to or arising out of your employment with the Company (including, but not limited to, any claims of breach of contract,
wrongful termination, harassment, or age, 

 
sex, race or other discrimination), you and the Company agree that to the extent allowable by law, all such disputes shall be fully and finally resolved by
binding arbitration conducted by the American Arbitration Association (the “AAA”). The AAA shall administer the arbitration in accordance with its National Employment Dispute Resolution rules, as those rules are currently in effect. Please
note that you are welcome to speak with an attorney prior to signing this Arbitration Agreement, and that by accepting this Arbitration Agreement, you are waiving any right to a jury trial in any matter that the law permits to be resolved by
arbitration. However, this Arbitration Agreement shall not apply to any disputes or claims by you or the Company relating to or arising out of the misuse or misappropriation of trade secrets or proprietary information. The Company will incur all of
the costs of the arbitration which would not ordinarily be borne by you had you filed a lawsuit in court. Further, you and the Company agree that the prevailing party in any arbitration, or any lawsuit for the protection of trade secrets and
proprietary information, shall be entitled to its attorneys’ fees and costs to the extent permissible by law. 
  
 Complete Terms 
  
 This letter represents the entire offer and terms of at-will employment between us parties, and expressly supersedes and cancels any prior oral or written agreements on the subjects described. You acknowledge that you
are not entering into employment with Plumtree on the basis of any representations not expressly contained herein. 
  
 We look forward to your acceptance of this offer. This offer expires at the close of business on August 29, 2003. However, if you require more time to consider the offer
in consultation with your advisors please feel free to call me and we can discuss timing. 
  
 Sincerely, 
  
 /s/ John Kunze 
  
 John Kunze 
 President & Chief Executive Officer 
 Plumtree Software 
  
 Acceptance By:     /s/ Eric Zocher     Date: 9/2/2003 
 (Signature) 
  
 Print Name:     Eric Zocher      Start Date: 9/2/2003Amendment No.3 to the Credit  Agreement between Registrant and Bank of America

 EXHIBIT 4.1 
  

AMENDMENT NO. 3 
  
 This AMENDMENT No. 3 dated as of October 10, 2003 (this “Amendment”), is among COINSTAR, INC., a Delaware corporation (the
“Borrower”), each of the lenders that is a party to the Agreement (as defined herein below), and BANK OF AMERICA, N.A., as Administrative Agent (the “Administrative Agent”). 
  
 INTRODUCTION 
  
 Reference is made to the Credit Agreement dated as of April 18, 2002, as
amended by Amendment No. 1 dated January 1, 2003 and Amendment No. 2 dated June 3, 2003 (collectively, the “Agreement”), among the Borrower, the Lenders (as defined therein), and the Administrative Agent. The Borrower, each of the
undersigned lenders, and the Administrative Agent have agreed to modify certain financial covenants and make other amendments to the Agreement as set forth herein in connection with the Borrower’s proposed business activities. 
  
 THEREFORE, in connection with the foregoing and for other good and valuable
consideration, the parties hereto hereby agree as follows: 
  
 1.
Defined Terms. Unless otherwise defined in this Amendment, terms used in this Amendment which are defined in the Agreement shall have the meanings assigned to such terms in the Agreement. 
  
 2. Amendment. 
  
 (a) Section 6.14 is deleted in its entirety and replaced with the following:

  
 6.14 Intentionally Omitted.

  
 (b) Section 7.06(d) is deleted in its entirety and
replaced with the following: 
  
 (d) From October
10, 2003 through the remainder of the term of this Agreement: 
  
 (i) Borrower may spend up to $25,000,000 to purchase, redeem or otherwise acquire shares of its capital stock or warrants, rights or options to acquire any such shares for cash (collectively, “Capital Stock
Acquisitions”); provided no Default existed before or would exist immediately after giving effect to such proposed action; and 
  
 (ii) Borrower may spend an amount in excess of $25,000,000 to make Capital Stock Acquisitions; provided no Default existed before or would
exist immediately after giving effect to such proposed action; and further provided that if Borrower elects to make Capital Stock Acquisitions pursuant to this subsection 

 (ii), it shall be an Event of Default if at any time following such action the Total Outstandings exceed
$40,000,000. 
  
 (c) Section 7.09 is deleted in its entirety and
replaced with the following: 
  
 7.09
Capital Expenditures. Make or become legally obligated to make any expenditure in respect of the purchase or other acquisition of any fixed or capital asset (excluding normal replacements and maintenance which are properly charged to current
operations), except that: 
  
 (a) if Total Outstandings of
Borrower and its Subsidiaries at any time during a fiscal year exceed $40,000,000, Borrower and its Subsidiaries may make capital expenditures in the ordinary course of business not exceeding, in the aggregate during each fiscal year set forth
below, the amount set forth opposite such fiscal year: 
  

	 Fiscal Year

	  	Amount

	 2003
	  	$	35,000,000
	 2004
	  	$	45,000,000
	 2005
	  	$	45,000,000

  
 or 
  
 (b) if Total Outstandings of Borrower and its Subsidiaries do not at any time
during a fiscal year exceed $40,000,000, Borrower and its Subsidiaries may make an unlimited amount of capital expenditures in the ordinary course of business during such fiscal year. 
  
 (d) Section 7.12(d) is deleted in its entirety and replaced with the following: 
  
 (d) Consolidated EBITDA. Beginning with the fiscal quarter of
Borrower and its Subsidiaries ending December 31, 2003 and for each such fiscal quarter thereafter through the remainder of the term of this Agreement, permit the Consolidated EBITDA for any such quarter ending on the month and day set forth in the
table below to be less than the minimum Consolidated EBITDA set forth opposite such month and day: 
  

	 Fiscal Quarters Ending

	  	Minimum
Consolidated
EBITDA

	 December 31
	  	$	10,000,000
	 March 31
	  	$	8,000,000
	 June 30
	  	$	10,000,000
	 September 30
	  	$	12,000,000

  
 (e) Article I and
Article V of Schedule 2 to Exhibit C to the Agreement is hereby deleted in its entirety and replaced with the Article I and Article V set forth in Exhibit A attached 
  

 2 

 hereto and made a part hereof. Article VII of Exhibit A attached hereto is hereby added to the end of Schedule 2 to
Exhibit C to the Agreement as Article VII thereof. 
  
 3.
Representations and Warranties. The Borrower represents and warrants that (a) the execution, delivery, and performance of this Amendment are within the corporate power and authority of the Borrower and have been duly authorized by appropriate
proceedings, (b) this Amendment constitutes legal, valid, and binding obligations of the Borrower enforceable in accordance with its terms, except as limited by applicable bankruptcy, insolvency, reorganization, moratorium, or similar laws affecting
the rights of creditors generally and general principles of equity, and (c) upon the effectiveness of this Amendment, no Event of Default shall exist under the Agreement and there shall have occurred no event which with notice or lapse of time would
become an Event of Default under the Agreement, as amended. 
  
 4.
Effect on Loan Documents. Except as amended herein, the Loan Documents remain in full force and effect as originally executed. Nothing herein shall act as a waiver of the Administrative Agent’s or the Lenders’ rights under the Loan
Documents as amended, including the waiver of any default or event of default, however denominated, except as specifically provided herein. The Borrower must continue to comply with the terms of the Loan Documents, as amended. This Amendment is a
Loan Document for the purposes of the provisions of the other Loan Documents. Without limiting the foregoing, any breach of representations, warranties, and covenants under this Agreement shall be a default under the other Loan Documents.

  
 5. Effectiveness. This Amendment shall become effective
and the Agreement shall be amended as provided in this Amendment effective on the date first set forth above upon the occurrence of the following conditions precedent: 
  
 (a) the Administrative Agent shall have received duly executed counterparts hereof signed by the Borrower, the
Administrative Agent, and the Required Lenders; and, 
  
 (b) the
Borrower shall have paid all fees and expenses required in connection herewith. 
  
 6. Miscellaneous. The miscellaneous provisions of the Agreement apply to this Amendment. This Amendment may be signed in any number of counterparts, each of which shall be an original and may be delivered by
facsimile. 
  
 THIS WRITTEN AMENDMENT AND THE LOAN DOCUMENTS
REPRESENT THE FINAL AGREEMENT BETWEEN THE PARTIES AND MAY NOT BE CONTRADICTED BY EVIDENCE OF PRIOR, CONTEMPORANEOUS, OR SUBSEQUENT ORAL AGREEMENTS OF THE PARTIES. 
  
 THERE ARE NO UNWRITTEN ORAL AGREEMENTS BETWEEN THE PARTIES. 
  

 3 

 EXECUTED as of the date first above written. 
  

	COINSTAR, INC.
		
	By:	 	/s/    BRIAN V. TURNER        
	 	

	Name:	 	Brian V. Turner
	Title:	 	Chief Financial Officer

  

 4 

	BANK OF AMERICA, N.A., as Administrative Agent
		
	By:	 	/s/    DAVID A. JOHANSON        
	 	

	Name:	 	David A. Johanson
	Title:	 	Vice President

  
  
  
  

 5 

	BANK OF AMERICA, N.A., as a Lender
		
	By:	 	/s/    GARY L. MINGLE        
	 	

	Name:	 	Gary L. Mingle
	Title:	 	Senior Vice President

  
  
  
  

 6 

	SILICON VALLEY BANK
		
	By:	 	/s/    ANNETTE SAGER        
	 	

	 Name:
	 	Annette Sager
	 Title:
	 	Vice President

  

 7 

	KEY BANK, NA
		
	By:	 	/s/    MARIANN ZYLSTRA        
	 	

	 Name:
	 	Mariann Zylstra
	 Title:
	 	Vice President

  

 8 

	COMERICA BANK-CALIFORNIA
		
	By:	 	/s/    HOLLY R. DUNGAN        
	 	

	 Name:
	 	Holly R. Dungan
	 Title:
	 	Venture Banking Officer

  

 9 

	U.S. BANK NATIONAL ASSOCIATION
		
	By:	 	/s/    CHRISTINE M. BOMGARDNER        
	 	

	 Name:
	 	Christine M. Bomgardner
	 Title:
	 	Vice President

  

 10 

 EXHIBIT A 
  

	I.	 	 Section7.09—Capital Expenditures.
	  	 
				
	 	 	A.	  	Capital expenditures made during fiscal year to date:	  	$                    
	 	 	 	  	 	  	

				
	 	 	B.	  	 Maximum permitted capital expenditures
 ($
from table below):
	  	$                    1
	 	 	 	  	 	  	

  

	Fiscal Year	  	Amount
	

	 2002
	  	$	30,000
	 2003
	  	$	35,000
	 2004
	  	$	45,000
	 2005
	  	$	45,000

  

	 	 	C.	  	Total Outstandings:	  	$                    
	 	 	 	  	 	  	

				
	 	 	D.	  	Excess (deficient) for covenant compliance (Line I.B – I.A):	  	$                    2
	 	 	 	  	 	  	

	 V.     
	 	 Section7.12(d)—Consolidated EBITDA.
	  	 
				
	 	 	A.	  	Consolidated EBITDA for Subject Period:	  	$                    
	 	 	 	  	 	  	

	 	 	 	  	Maximum permitted:	  	 

  

	Fiscal Quarters Ending	  	 Minimum
Consolidated
 EBITDA

	

	 December 31
	  	$10,000
	 March 31
	  	$  8,000
	 June 30
	  	$10,000
	 September 30
	  	$12,000

  

	 VII. 
	 	 Section7.06(d)—Capital Stock Acquisitions.
	  	 
				
	 	 	A.	  	Aggregate Capital Stock Acquisitions during subject period:	  	$                    
	 	 	 	  	 	  	

				
	 	 	B.	  	Aggregate Capital Stock Acquisitions since October 10, 2003:	  	  
 $                    

	 	 	 	  	 	  	

				
	 	 	C.	  	If Capital Stock Acquisitions set forth in Line VII.B above exceed $25,000, have Total Outstanding exceeded $40,000 during the subject period?	  	Yes/No

	1	Insert “N/A” if Total Outstandings at no time during the fiscal year exceed $40,000. 

	2	Insert “N/A” if Total Outstandings at no time during the fiscal year exceed $40,000.

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