Document:

Indirect Channel Partner Agreement by and between the Company and Cisco Systems

 Exhibit 10.1 

 
 

 
 INDIRECT CHANNEL PARTNER AGREEMENT 
 To register as an Indirect Channel Partner with Cisco, your company must accept the terms and conditions of this Indirect Channel Partner Agreement (the “Agreement”). This Agreement applies
to all “Registered Partners”, as defined in Part A below. 
 This Agreement is entered into by and between the company you
identified in the applicable Partner Registration Application (“Registered Partner”) and Cisco. For purposes of this Agreement, Cisco is defined as follows: 

 

	 	•	 	 If Registered Partner’s principal place of business is located in Canada, “Cisco” is defined as Cisco Systems Canada Co., a
Canadian corporation having its principal place of business at 181 Bay Street, Suite 3400, P.O. Box 802, Toronto, Ontario, M5J 2T3, Canada. 

  

	 	•	 	 If Registered Partner’s principal place of business is located in Japan, “Cisco” is defined as Cisco Systems G.K., a Japanese
corporation having its principal place of business at 9.7.1, Akasaka, Minato-ku, Tokyo 107-6227, Japan. 

  

	 	•	 	 If Registered Partner’s principal place of business is located in Latin America or the Caribbean or the United States of America (the
“United States”), “Cisco” is defined as Cisco Systems, Inc., a California corporation having its principal place of business at 170 West Tasman Drive, San Jose, California 95134, United States.

  

	 	•	 	 If Registered Partner’s principal place of business is located in the Asia Pacific region (excluding Australia and Japan), or the Middle East
(excluding Israel), Africa, Central and Eastern Europe (excluding member states of the European Economic Area), and Russia and the Commonwealth of Independent States (CIS), “Cisco” is defined as Cisco Systems International B.V., a
corporation organized under the laws of the Netherlands having its principal place of business at Haarlerbergpark, Haarlerbergweg 13-19, 1101 CH, Amsterdam, the Netherlands. 

 

	 	•	 	 If Registered Partner’s principal place of business is located in Israel, “Cisco” is defined as Cisco International Limited, a
company organized under the laws of the United Kingdom having its principal place of business at 1 Callaghan Square, Cardiff, CF10 5BT, United Kingdom. 

 This Agreement shall become effective as of the date it is click-accepted by the Registered Partner (the “Effective Date”). 
 If Cisco and Registered Partner (together, the “Parties”) have a Direct Resale Agreement (as defined below) that is in effect as of the day Registered Partner submits this Agreement, or
if the Parties subsequently execute a Direct Resale Agreement, to the extent that such Direct Resale Agreement conflicts with this Agreement, the conflicting terms and conditions of the Direct Resale Agreement shall take precedence for the term of
the Direct Resale Agreement. If no Direct Resale Agreement exists, this Agreement comprises the complete agreement between the Parties concerning the subject matter herein and replaces any prior oral or written communications between the Parties,
all of which are excluded. There are no other conditions, understandings, agreements, representations, or warranties, expressed or implied, which are not specified herein. This Agreement may only be modified by a written document executed by Cisco
and Registered Partner, subject to Part B 22.5 (Enforceability) below. 
 Part A. Definitions. 

 

	 	1.	 Added Value is the non-Cisco component or portion of the total solution which Registered Partner provides to End Users. Examples of Added Value
are pre- and post-sales network design, configuration, trouble-shooting, managed services, cloud services, and support and the sale of complementary products and services that comprise a significant portion of the total revenues received by
Registered Partner from an End User of Cisco Products. Registered Partner acknowledges that telesales, catalog sales, and sales over the Internet do not include Added Value 

  

			
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if inbound communications from the prospective End User purchaser were exclusively prompted by something other than a face-to-face interaction between Registered Partner’s sales
representative and such prospective End User. Registered Partner further acknowledges that providing financing options and/or network services (unless such network services comprise managed and/or cloud services) to End Users does not constitute
Added Value. 

  

	 	2.	Authorized Source means a distributor that is authorized by Cisco to redistribute Products and Services within the Territory (or within another country of
Cisco’s choice, in the event that no Cisco-authorized distributor exists within the Territory) to Registered Partner, as they are from time to time identified at http://tools.cisco.com/WWChannels/LOCATR/jsp/distributor_locator.jsp or as
otherwise provided by Cisco from time to time. In the event that the Registered Partner is located in Australia, New Zealand or Korea, “Authorized Source” includes any Reseller or third party offering genuine Products or Services for
purchase by Registered Partner in the applicable country or countries. 

  

	 	3.	Cisco-Branded means Products or Services bearing a valid Cisco trademark or service mark. 

 

	 	4.	Direct Resale Agreement means Cisco’s System Integrator Agreement, Two-Tier Distributor Agreement or any substantially similar Cisco contract with a
different title that authorizes Registered Partner to purchase Products directly from Cisco and Resell them to End Users either directly or indirectly. “Direct Resale Agreement” does not include the Internet Commerce Agreement.

  

	 	5.	End User is the final purchaser or licensee that: (i) has acquired Product, managed services, and/or Services for its own Internal Use and not for Resale,
remarketing or distribution, and (ii) is identified as such purchaser or licensee by Registered Partner pursuant to Part B.3.1 below. 

  

	 	6.	End User Obligations means the compliance obligations of End Users when purchasing Services in addition to End User responsibilities set out in the Services
Descriptions. The End User Obligations are posted at http://www.cisco.com/go/servicedescriptions. 

  

	 	7.	Internal Use is any business use of a Product for an End User’s or Registered Partner’s own internal use; it is to be distinguished from the definition
of Resale provided below. For clarification purposes, “internal use” does not mean the use of a Product or Service by Registered Partner for the purpose of providing managed or cloud services to an End User.

  

	 	8.	Marks means the Cisco Registered Partner logo, the Cisco Certified Partner marks for which Registered Partner qualifies and has been approved by Cisco, and any
other Cisco program or certification mark for which Registered Partner qualifies and has been approved by Cisco. “Marks” expressly excludes any other Cisco trademark, service mark, name, or logo. The Marks and the applicable qualification
requirements are delineated at Cisco’s web site, http://www.cisco.com/go/partnerlogos. 

  

	 	9.	Non-Genuine Products are any and all products: (i) to which a Mark or other Cisco trademark or service mark has been affixed without Cisco’s express
written consent; (ii) that have not been manufactured by Cisco or Cisco Technologies, Inc. (“CTI”) or by a licensed manufacturer of either Cisco or CTI in accordance with the applicable license; (iii) are produced with the
intent to counterfeit or imitate a genuine Cisco Product, or (iv) Products where any form of copyright notice, trademark, logo, confidentiality notice, serial number or other product identifier have been removed, altered, or destroyed.

  

	 	10.	Products means the Cisco hardware products, Software, and related documentation which Cisco makes available to Registered Partner through an Authorized Source
for Resale (or, in the case of Software, license grant to use such Software). 

  

	 	11.	Professional Services means any pre or post-sale services performed by Registered Partner for an End User, excluding training on Cisco Products, which provides
Added Value for Cisco Products. Such services include without limitation pre- and post-sales network design, configuration, trouble-shooting, management (remote/virtual or on premise), and support on Cisco Products. 

 

	 	12.	Professional Service Providers are Registered Partners that wish to provide their own pre and/or post-sales Professional Services to End Users.

  

			
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	 	13.	Registered Partner means Professional Service Providers and/or Resellers (including managed services / cloud providers) that have registered using the Cisco
Partner Registration Tool and accepted the terms and conditions of this Indirect Channel Partner Agreement. 

  

	 	14.	Resale includes any of the following sales or dispositions of a Product or Service: 

 

	 	(a)	transfer of title (or, for Software, a license conferring the right to use the Software, and, for Services, the entitlement to receive such Services) to the End User of
such Product or Service; 

  

	 	(b)	transfer of title (or, for Software, a license conferring the right to use the Software, and, for Services, the entitlement to receive such Services) to a financial
intermediary such as a leasing company, even if such leasing company is affiliated with Registered Partner, where the Product or Service is used by an unaffiliated End User; or 

 

	 	(c)	retention of title (or, for Software, a license conferring the right to use the Software, and, for Services, the entitlement to receive such Services) by the Registered
Partner, but only where the Product or Service is deployed to facilitate the provision by the Registered Partner of hosting, outsourcing, managed services, cloud services, or any other provisioned services for the use of End Users who are not
affiliated with the Registered Partner and who contract with the Registered Partner for the provision of such services. 

 In no event shall the term Resale include use of a Product or Service for the provision of network services to the general public. The verb “Resell” means to engage in Resale. For
clarification purposes, use of a Product or Service by Registered Partner for the purpose of providing managed or cloud services to an End User does not constitute network services. 

 

	 	15.	Reseller is a Registered Partner that purchases and/or licenses Services and Products from an Authorized Source and Resells them directly to End Users.

  

	 	16.	Services means one or more of the Cisco-Branded services that Cisco offers for sale on its price lists, and which are described at
http://www.cisco.com/go/servicedescriptions/. 

  

	 	17.	Service Description means the description of Services, as of the purchase date of such Services, to be made available by Cisco to End Users through Registered
Partner, and the terms and conditions under which Cisco provides those Services. Each available Cisco Service has its own Service Description, which can be found at http://www.cisco.com/go/servicedescriptions/. 

 

	 	18.	Software is the machine-readable (object code) version of computer programs developed or marketed by Cisco, including firmware and any related documentation.

  

	 	19.	Territory means the country identified by Registered Partner in the applicable Partner Registration Application accepted by Cisco. 

 

	 	20.	Unauthorized Cisco Product means any genuine Cisco Product or Cisco Service that Registered Partner purchases or acquires from, either directly or indirectly,
any party other than Cisco and/or an Authorized Source or sells to any party other than an End User. Unauthorized Cisco Products do not include Non-Genuine Products. 

 Part B. Registered Partner Terms and Conditions. 
  

	 	1.	Cisco Authorization and Resale Rules.  

  

	 	1.1	 Cisco Authorization. Subject to the terms and conditions set forth in this Agreement, and during this Agreement’s term, as set forth below,
Cisco authorizes Registered Partner to purchase and/or license Services and Products only from an Authorized Source, and to Resell and/or redistribute such Services and Products directly to End Users within the Territory. “Within the
Territory” means that End Users must deploy the Products and/or receive the Services within the Territory. To assist Registered Partner in its sales and marketing efforts, Registered Partner may also purchase and/or license Services and
Products for its purchases of demonstration, evaluation, and lab equipment. Registered Partner may only use such Services and Products for demonstration, evaluation, or lab purposes. Except to the extent permitted by Applicable Law, any Software
received with or 

  

			
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for such Products may not be distributed further, and, notwithstanding any other provision of this Agreement, all Software for such Products is licensed to Registered Partner solely for its use
for demonstration, evaluation, or lab purposes. 

  

	 	1.2	No Resale Outside the Territory. Registered Partner agrees not to solicit Product or Service orders, engage salespersons, Resell, or establish warehouses or
other distribution centers outside of the Territory. 

  

	 	1.3	Sales to End Users. Registered Partner certifies that it is acquiring the Products and Services solely for Resale to End Users, in accordance with this
Agreement. Registered Partner will not Resell, license, sublicense or distribute Products or Services to other Registered Partners of Cisco Products or Services, whether or not such other Registered Partners are authorized by Cisco or by any other
source to Resell or license Products or Services. Notwithstanding the above provisions of this Part B.1.3, Registered Partner may Resell Products or Services to any other Cisco-authorized Registered Partner of Cisco Products or Services in the
Territory, provided that such other Registered Partner is purchasing and using such Products or Services strictly as an End User and strictly for its Internal Use in the Territory. 

Prior to accepting a purchase order from an End User for Services, Registered Partner shall (a) refer the End User to the relevant
Service Description and End User Obligations posted at http://www.cisco.com/go/servicedescriptions/or (b) provide a current copy of such documents to End User. 

 

	 	1.4	Non-Genuine Products or Unauthorized Cisco Products. Registered Partner acknowledges that the purchase and Resale of Non-Genuine Products or Unauthorized Cisco
Products, or for the Resale of Services associated with any such Non-Genuine Products or Unauthorized Cisco Products, is not within the scope of this Agreement and Registered Partner is not entitled to the rights granted herein with respect to the
Resale of such Non-Genuine Products or Unauthorized Cisco Products. 

 Registered Partner further acknowledges
that destroyed, stolen, altered or damaged Products are not entitled to Services, as more fully set forth in Cisco’s published non-entitlement policies at http://www.cisco.com/go/warranty, which are expressly incorporated into this
Agreement. Altered products include any modification to the product serial number, MAC address, or components. 
 If Cisco
determines that Registered Partner has Resold and/or redistributed Unauthorized Cisco Products, then Cisco may, at Cisco’s sole discretion: (a) audit Registered Partner’s purchase and Resale records of Cisco Product and relevant
records pursuant to Part B.22.6 and/or (b) invoice Registered Partner for all reasonable costs incurred by Cisco in its performance of the Audit and/or (c) suspend shipments to Registered Partner. 

For all Unauthorized or altered Cisco Products, Cisco reserves the right to deny or withhold any Services on such Products, per the
non-entitlement policies referenced above. 
  

	 	1.5	Renewal of Services. 

(a)Sixty (60) Days Prior to Service Contract Expiration Date: At least sixty (60) days prior to the expiration date of a
Cisco Service contract, Cisco, or its authorized agents, may send Cisco Service contract renewal reminder notices to Registered Partner and/or the identified End User, and Registered Partner will either: (i) initiate the Service contract
renewal process with the End User and forward to Cisco the completed service contract renewal with a valid purchase order; or (ii) notify Cisco in writing of Registered Partner’s intent to not renew the Services. 

(b)At the Cisco Service Contract Expiration Date: If, upon the expiration date of the Cisco Service contract, Registered Partner
has not renewed the Services, Cisco or its authorized agents, may contact the End User to arrange for the renewal of such Services with Cisco directly or via another Cisco-authorized Registered Partner. 

 

	 	1.6	 Unsupported Products. If Registered Partner elects not to Resell Services at the time of Product purchase or if Product becomes unsupported due
for whatever reason at some 

  

			
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point subsequent to initial deployment, Registered Partner shall refer End User information, including but not limited to End User name, address and phone number to Cisco within ninety
(90) days of Product becoming unsupported and authorizes Cisco to contact the End User for the express purpose of contracting directly for support services for the unsupported Product identified by Registered Partner. 

 

	 	2.	Added Value Requirement. Each time a Registered Partner Resells Services or Products to an End User, Registered Partner will include its Added Value. Registered
Partner must be able to demonstrate Products to prospective End Users at the End User’s location and make Professional Services available for each Product Resold by Registered Partner. 

 

	 	3.	Registered Partner Obligations.  

  

	 	3.1	Point of Sale Reports. Registered Partner shall identify the complete name and address of each End User in the applicable Product purchase order issued to the
Authorized Source. Additionally, Registered Partner shall identify the complete name and address of each End User in writing within five (5) days of receiving any request from Cisco or the Authorized Source. Registered Partner acknowledges that
its provisioning to Cisco of adequate End User information is critical in order for Cisco to provide any applicable warranty and/or other service support, and to verify End User’s entitlement to same. Registered Partner’s material and
unexcused failure to timely provide such End User information may be grounds for Cisco’s termination of this Agreement prior to its expiration. Additionally, Registered Partner must comply with any other point of sale reporting requirements
published by Cisco from time to time, and/or the Authorized Source(s) from which such Registered Partner purchases and/or licenses Services and Products. 

  

	 	3.2	Agreements with an Authorized Source. Registered Partner acknowledges that each Authorized Source may require Registered Partner to enter into other agreement/s
with an Authorized Source. Registered Partner acknowledges and accepts that each Authorized Source is an independent party who is not empowered to act on behalf of Cisco or bind or represent Cisco in any manner. Therefore, such agreement/s will be
considered executed only between Registered Partner and each Authorized Source with which Registered Partner has entered into such agreements, except to the extent that such agreements specifically identify Cisco as a third party beneficiary of such
agreements. For the avoidance of doubt, this Agreement shall not constitute a sale, purchase or distribution agreement with Cisco. Any arrangements between the Registered Partner and an Authorized Source with respect to the sale, purchase or
distribution of Cisco Products and/or Services will need to be defined in separate, specific agreements between Registered Partner and each Authorized Source selected by Registered Partner. 

 

	 	3.3	Additional Requirements. Registered Partner acknowledges that Cisco may require Registered Partner to achieve particular requirements, for example particular
specializations, certifications, or training requirements, before permitting any Authorized Source to make available particular Products or Services to Registered Partner. Cisco may require on-going fulfillment of some or all of the requirements to
retain the right to purchase, license, Resell or support such Products and Services. Information is available regarding such requirements on the Cisco Channel Partner Program website, located at http://www.cisco.com/go/channelprograms.

 Cisco reserves the right, during the term of this Agreement, to license and distribute additional items of
Software. Such items of Software may be licensed under additional or different policies and license terms, which will be made available to Registered Partner at the time such items of Software are provided to Registered Partner. Also, Registered
Partner acknowledges that Resale of Products and Services to particular End Users with which Cisco has contracted directly (for example, state governments) may require Registered Partner to satisfy additional requirements and to enter into
supplemental agreements with Cisco. 
  

	 	3.4	No Stocking of Product. Registered Partner may not stock Products, and may not order Products without a valid End User purchase order. This Part B.3.4 does not
apply to Registered Partners in Japan. 

  

			
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	 	4.	Government Sales.  

  

	 	4.1	For Government Sales in which Registered Partner’s Territory does not include the United States: 

 

	 	4.1.1	Schedule Contracts. Registered Partner shall not, without the express prior written consent of Cisco, distribute or sell, either directly or indirectly, any
Products to any agencies, departments or entities (whether or not within the Territory) which either form part of, or are subject to the procurement requirements of, the federal government or any state or municipal government of any of the United
States of America (including, for example, but without limitation, embassies, military bases, etc). 

  

	 	4.1.2	Government Terms. Cisco does not accept any government flow-down provisions, whether for Resale or Internal Use. Further, Cisco will not provide any
government-required representations or certifications to Registered Partner or any of Registered Partner’s End Users. 

 Notwithstanding the foregoing, Registered Partner may Resell Products and Services to federal, state, provincial and local governments within the Territory, subject to this Agreement and the applicable
Cisco qualification and eligibility requirements, including Cisco’s aforementioned disclaimers of supply representations or government flow-downs. 
  

	 	4.2	For Government Sales in which Registered Partner’s Territory does include the United States: 

 

	 	4.2.1	Schedule Contracts. With respect to US General Services Administration (“GSA”), California Multiple Award Schedule (“CMAS”),
and other schedule contracts, Registered Partner is prohibited from placing Cisco Products and Services on Registered Partner’s GSA, CMAS, or any other schedule contract(s) without the express written approval from an authorized representative
of Cisco’s Federal Channels organization. 

  

	 	4.2.2	Government Terms. Cisco does not accept any government flow-down provisions, including but not limited to, the United States Government Federal Acquisition
Regulations (“FARs”) and its supplements, Defense FARs, or NASA FARs, whether for Resale or Internal Use. Further, Cisco will not provide any government-required representations or certifications to Registered Partner or any of
Registered Partner’s End Users. 

  

	 	4.2.3	Registered Partner acknowledges that the Trade Agreements Act, 19 U.S.C. §2511 et seq., and its implementing regulations (collectively, the “TAA”)
limit the ability of the federal government to purchase items produced outside the United States and certain designated countries. Registered Partner acknowledges that not all Cisco items are produced in the United States or designated countries and
that only certain items specifically identified by Cisco (“Designated Country Items”) are certified as being produced in the United States or designated countries. If Registered Partner undertakes to sell items other than Designated
Country Items to the federal government, Registered Partner accepts sole responsibility for ensuring that such sales may be made to the federal government. 

 

	 	4.2.4	Notwithstanding the foregoing, Registered Partner may Resell Products and Services to federal, state, provincial and local governments within the Territory, subject to
this Agreement and the applicable Cisco qualification and eligibility requirements, including Cisco’s aforementioned disclaimers of supply representations or government flow-downs. 

 

	 	4.2.5	Resale to U.S. State, Local Government, K-12 and Higher Education (SLED) End Users. Registered Partner may only Resell Products or Services to U.S. SLED End
Users as expressly authorized under this Agreement. 

  

			
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	 	4.2.5.1	Definitions: Where used under this section of this Agreement: 

 “Cisco Affiliated Entity” shall mean a wholly owned subsidiary or acquisition of Cisco Systems, Inc., including, but not limited to, Cisco Ironport LLC, Cisco WebEx LLC, and Cisco
Tandberg. 
 “Direct-held” shall mean any agreement which an identified party holds in its capacity as prime
contractor. 
 “IDIQ” shall mean Indefinite Delivery/Indefinite Quantity. 

“SLED” shall mean any U.S. state government entity or political subdivision thereof, including any agency, board,
commission, committee, council, department, institution, legislative body, public authority, or public benefit corporation, or other government corporation or public educational institution thereof (e.g., community colleges, colleges and
universities, and K-12 school districts); and/or, where authorized, consortiums or other not-for-profit entities acting on behalf of one or more such entities. 
 “SLED End User” shall mean the SLED customer issuing a purchase order for its own use. 
 “SLED Government Supply Schedule” shall mean a zero dollar commitment, IDIQ government contract established as a general volume purchasing vehicle on behalf of and for use by multiple
authorized SLED End Users under which Cisco and/or Cisco Affiliated Entity(ies)’ (collectively “Cisco”) product and/or service offerings are authorized to be resold to SLED End Users. This definition shall not include U.S. Federal
Government contracts. 
 “Transactional Procurement” shall mean a bid or other direct-held commercial contract
of sale intended to result in a specific purchase order being issued with a dollar commitment to meet a named SLED End User’s specific business requirements. 
  

	 	4.2.5.2	SLED Government Supply Schedule. Registered Partner is authorized to Resell Products and/or Services under new SLED Government Supply Schedule(s) (“SLED
Schedule”) executed on or after November 1, 2012 if: 

  

	 	4.2.5.2.1	Registered Partner is qualified and remains in good standing otherwise under this Agreement; and 

 

	 	4.2.5.2.2	Registered Partner meets one of the following three criteria: 

  

	 	4.2.5.2.2.1	The SLED Schedule is direct-held by Cisco (or alternatively a third party schedule management services contractor designated by Cisco), and Registered Partner: a) is
otherwise qualified and authorized under this Agreement to resell all or part of the specific offerings under such SLED Schedule; b) is pre-qualified by Cisco (and/or such third party contractor) to resell under the specific, named SLED Schedule; or
c) executes with Cisco, without modification, a standard Registered Partner addendum to this Agreement, containing the SLED Schedule terms of sale to SLED End Users and applicable Cisco (or third party schedule management contractor) flow-downs
applicable to transactional sales under the SLED Schedule; 

  

			
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	 	4.2.5.2.2.2	Cisco formally releases such SLED Schedule on general notice to its Channel Partner community and Registered Partner is: a) otherwise qualified and authorized under
this Agreement to resell all the specific offerings under such SLED Schedule; or b) otherwise pre-qualified by Cisco to resell under the specific, named SLED Schedule. Under these circumstances, Registered Partner may resell Product and Services
through such released SLED Schedule. Cisco reserves the right to consider whether Registered Partner under any such released IDIQ contract and other transactional procurement offers Added Value, including but not limited to local offices and pre-
and post-sales and engineering support; or 

  

	 	4.2.5.2.2.3	The SLED Schedule is currently direct held by Registered Partner under a valid resale authorization from Cisco and was previously executed by Registered Partner prior
to November 1, 2012 for a term that extends beyond November 1, 2012. In such event, Registered Partner’s current resale authorization remains in effect only as to that specific SLED Schedule for orders placed under that SLED Schedule
for the duration of the original contract term, including renewals, and is terminated in its entirety upon expiration or termination of that SLED Schedule. 

 

	 	4.2.5.3	Other than the foregoing, Registered Partner is not authorized to Resell Products or Services under this Agreement through a Registered Partner direct-held, SLED
Schedule executed on or after November 1, 2012. 

  

	 	4.2.5.4	SLED Transactional Procurements. Registered Partner may Resell Products or Services under this Agreement for a Registered Partner direct held, SLED Transactional
Procurement. 

  

	 	4.2.5.5	Government Flow-Downs. Cisco does not accept any additional or modified government flow-down provisions, including SLED or Federal Acquisition Regulation
(“FAR”) and its supplements, notwithstanding existence of such provisions on Registered Partner’s Purchase Orders or supplementary documentation or Cisco’s acceptance of such Purchase Orders or documentation, whether for Resale
or Internal Use. This Agreement shall not be construed by Registered Partner as a representation that Cisco will furnish supplies needed by Registered Partner to fulfill Cisco direct-held SLED Schedules, or any of Registered Partner’s SLED
Schedule or similar SLED contract obligations under any SLED Transactional Procurement. 

  

	 	5.	Pricing.  

  

	 	5.1	Registered Partner Prices. The prices Registered Partner pays for Services and Products will be set unilaterally by the Authorized Source from which Registered
Partner purchases such Services and Products. Registered Partner is free to unilaterally determine its Resale prices. 

  

	 	5.2	Special Pricing. Any commitment from Cisco to provide special pricing will only occur through the provision of an approved DealID. Unless you are notified in
writing, including by email, of the DealID in relation to special pricing, then any other notification of pricing is indicative only, and is not binding upon Cisco. 

  

			
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	 	6.	Proprietary Rights and Software Licensing.  

  

	 	6.1	Grant of Rights. Subject to the terms and conditions set forth in this Agreement, and during this Agreement’s term, Cisco grants to Registered Partner a
limited, nonexclusive, revocable license to receive from an Authorized Source and distribute to End Users located in the Territory all Cisco proprietary rights embodied in or contained in any Product. Registered Partner may continue such
distribution for thirty (30) days following the expiration of this Agreement. Any distribution of Products containing Cisco proprietary rights (including, without limitation, all Software) outside the scope permitted by Part B.1 of this
Agreement is prohibited to the extent permitted by law. Cisco Products are subject to license terms which impose additional restrictions on the use, copying, or distribution of Software. 

 

	 	6.2	Rights Reserved by Cisco. Except for the limited license provided to Registered Partner in the preceding Part B.6.1, Cisco reserves all right, title, and
interest in and to each proprietary right embedded in or contained in any Product. Registered Partner acknowledges that, except as provided in Part B.6.1 above, it shall not copy Software for the benefit of, or distribute any Software to, any other
person or entity, including, without limitation, other Registered Partners or Registered Partners. No ‘sale’ of any Software is conveyed. 

  

	 	6.3	License Restrictions and Conditions. Registered Partner will not remove, alter, or destroy any form of copyright notice, trademark, logo, or confidentiality
notice provided with any Product. Registered Partner will not affix any other mark or name to any Product without Cisco’s express written permission. Registered Partner will not copy or redistribute any item of Software except as specifically
permitted in this Part B.6. Registered Partner agrees that it will not redistribute Software (including Software received as part of a Product) received from any source other than Cisco or an Authorized Source. Registered Partner will not translate,
reverse compile or disassemble the Software, and will transfer to each End User to which Registered Partner Resells Products all end-user license terms and end-user documentation provided by Cisco and accompanying such Products. Registered Partner
will include the End User License Agreement provided by Cisco or a link to the current copy of the End User License Agreement in the purchase agreement between Registered Partner and End User. A current copy of the End User License Agreement is
available at the following URL: http://www.cisco.com/go/eula. 

  

	 	7.	Registered Partner Benefits. Subject to Registered Partner’s compliance with its obligations under this Agreement, Registered Partner shall be entitled to
the following benefits: 

  

	 	7.1	Cisco.com Access. Registered Partner shall have partner-level access to the information and tools on the Cisco.com web site (previously referred to as
“CCO”), provided Registered Partner’s use of such information is subject to the terms and conditions of Cisco.com (including, without limitation, Cisco’s software license terms associated with Registered Partner’s
downloading of any software from Cisco.com) and the Confidentiality obligations of this Agreement set forth in Part B.10 below; 

  

	 	7.2	Partner Locator Listing. Unless Registered Partner tells Cisco in writing that it may not do so, Cisco may include Registered Partner in the Cisco Partner
Locator tool within the Cisco.com web site; 

  

	 	7.3	Registered Partner Logo. Subject to Part B.9 below, Registered Partner may use the Marks to promote the sale of Products, Services and Professional Services to
End Users within the Territory; and 

  

	 	7.4	Partner E-Learning Access. Registered Partner shall have the right to register on Partner E-Learning Connection, to the extent Cisco makes such service available
to Registered Partner within the Territory. 

  

	 	8.	Term and Termination.  

  

	 	8.1	Term. This Agreement will expire upon the later of (a) one(1) year after the date it is accepted by Cisco, unless extended by written agreement of both
parties or sooner terminated pursuant to this Agreement, or (b) the date that the Registered Partner’s most recent certification or specialization expires. 

  

			
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	 	8.2	Termination. This Agreement may be terminated for convenience, for any reason or no reason, by either party upon no less than thirty (30) days prior written
notice to the other. This Agreement may be terminated by Cisco for cause at any time upon Registered Partner’s material breach of the Agreement, on ten (10) days notice, except that this Agreement may be terminated by Cisco immediately
upon Registered Partner’s breach of any provision of Parts B.1.2, B.1.3, B.2, B.6, B.9, B.10, B.11, B.16, B.19, and B.22.1. 

  

	 	8.3	Effect of Termination. Upon the termination or expiration of this Agreement, Registered Partner’s rights to purchase Services and Products from any
Authorized Source shall immediately terminate, Cisco shall discontinue all Registered Partner benefits listed in Part B.7 above, and Registered Partner shall immediately (a) cease to represent itself as a Cisco Registered Partner, and
(b) cease its use of any of the Marks. 

  

	 	9.	Use of the Marks.  

  

	 	9.1	During the term of this Agreement, and subject to all other terms and conditions of this Agreement, Cisco grants to Registered Partner a nonexclusive, nontransferable,
royalty-free, personal license to use the Marks in the exact form provided by Cisco in the Territory, solely to promote the Resale of Cisco Products and Services to End Users. Registered Partner agrees and acknowledges that Cisco is the sole owner
of the Marks, and that all goodwill arising from use of the Marks shall inure to Cisco’s sole benefit. Registered Partner will not register or seek to register the Marks, or use or adopt any mark, name, domain name or designation that is
confusingly similar to the Marks or otherwise violates Cisco’s rights in the Marks. Registered Partner also agrees that it will not take any action to challenge or interfere with, directly or indirectly, the validity of the Marks or
Cisco’s use, ownership, or registration of the Marks. 

  

	 	9.2	Registered Partner shall not affix the Marks or any other Cisco trademark or name to any product. Registered Partner agrees that it will not use the Marks or any other
Cisco marks or names in anyway not expressly authorized by Cisco in writing. Registered Partner’s use of the Marks shall conform to the Program Guidelines and Qualifications located at http://www.cisco.com/go/partnerlogos and
Cisco’s Trademark, Copyright, and other usage Policies provided at: http://www.cisco.com/go/logo (jointly referred to as the “Guidelines”), which are incorporated into this Agreement by this reference. Cisco reserves the
right to modify the Guidelines from time to time, and will provide notice of such updates by posting on the above referenced web pages. Registered Partner shall cooperate with Cisco’s requests to confirm Registered Partner’s compliance
with the current Guidelines and the terms of this Agreement. Registered Partner shall comply promptly with any request by Cisco that Registered Partner modify, correct or cease any non-complying use of the Marks. 

 

	 	9.3	Upon termination or expiration of this Agreement, Registered Partner agrees to cease immediately all use of the Marks. Registered Partner also shall cease immediately
holding itself out as a Registered Partner of Cisco products or implying an association or affiliation with Cisco. 

  

	 	9.4	Non-Genuine Products 

  

	 	9.4.1	Registered Partner shall not acquire, use, promote or Resell Non Genuine Products. Registered Partner will not remove, alter, or destroy any form of copyright notice,
trademark, logo, confidentiality notice, serial number or other product identifier provided with any Product. 

  

	 	9.4.2	If Registered Partner acquires, uses, promotes or Resells Non-Genuine Products, Cisco may take one or more of the following actions, at Cisco’s discretion:
(i) require Registered Partner, within ten days of Cisco’s request, to recall and destroy all Non-Genuine Products that Registered Partner has sold to End Users or used in the provision of a managed /cloud service and replace such products
with legitimate, equivalent Products, (ii) require Registered Partner, within five days of receiving Cisco’s written request, to provide Cisco with all details related to Registered Partner’s acquisition of all Non-Genuine Products,
including without limitation, its suppliers, shipping details and all buyers to whom Registered Partner resold Non-Genuine Products; (iii) decline the provisioning of any kind of service support for such Non-Genuine Products; and/or
(iv) immediately terminate this Agreement pursuant to Part B.8. 

  

			
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	 	10.	Confidentiality and Publicity. In the event that either Party receives from Cisco information that is marked as confidential, the receiving Party shall protect
that information using the same degree of care as it uses to protect its own sensitive business information, but not less than a reasonable degree of care, and shall not disclose such information to any third party without the disclosing
Party’s prior written consent. Registered Partner shall only use Cisco’s confidential information in connection with the promotion and Resale of Products and Services. Upon the termination or expiration of this Agreement, each Party will
promptly return or destroy any confidential information provided by the other Party. Except as expressly provided in this Agreement, neither Cisco nor Registered Partner will issue press releases or make other public announcements that identify
Registered Partner as an authorized or registered Cisco Channel Partner without the express written consent of the other party. In addition, Registered Partner shall at no time (nor cause any third party to) take any action, publish or otherwise
communicate anything which is or may be detrimental to the business reputation of Cisco. 

  

	 	11.	End User License Agreement. ALL SOFTWARE MADE AVAILABLE TO REGISTERED PARTNER, INCLUDING BUT NOT LIMITED TO THE SOFTWARE DOWNLOADED VIA CISCO.COM AND ANY SOFTWARE
ACQUIRED THROUGH AN AUTHORIZED SOURCE, EITHER WITH HARDWARE OR SEPARATELY, IS SUBJECT TO THE CISCO END USER LICENSE AGREEMENT UNLESS THE SOFTWARE IS BRANDED BY A THIRD-PARTY AND A THIRD-PARTY LICENSE ACCOMPANIES THE SOFTWARE (EITHER IN HARDCOPY
OR ELECTRONIC FORMAT). REGISTERED PARTNER’S RIGHTS AND RESPONSIBILITIES WITH RESPECT TO ANY THIRD-PARTY BRANDED SOFTWARE SHALL BE GOVERNED BY THE LICENSOR’S APPLICABLE SOFTWARE LICENSE. The Cisco End User License Agreement may be
found at: http://www.cisco.com/go/eula. 

 Information made available to Registered Partner through
Cisco.com is made available subject to the terms contained in the Cisco.com Terms and Conditions and any additional terms as Cisco may notify Registered Partner of through Cisco.com. Information provided through Cisco.com may be used only in
connection with Registered Partner’s promotion and Resale of Products and Services. 
  

	 	12.	Limited Warranty / Warranty Disclaimer.  

  

	 	12.1	Warranty. The warranty for Cisco-Branded Products will be provided by Cisco with the Product, or, if no written warranty statement is provided, the Limited
Warranty Statement for Cisco-Branded Products is available at the following URL: http://www.cisco.com/go/warranty. 

 PRODUCTS THAT ARE NOT BRANDED BY CISCO WITH THE CISCO TRADEMARK OR SERVICE MARK ARE NOT COVERED BY THE CISCO WARRANTY REFERENCED ABOVE. INSTEAD, SUCH THIRD-PARTY PRODUCTS MADE AVAILABLE WITH CISCO
PRODUCTS AND SOLUTIONS, INCLUDING BUT NOT LIMITED TO THE UNIFIED COMPUTING SYSTEMS (“UCS”) SOLUTION, SHALL BE COVERED BY THEIR OWN MANUFACTURER’S WARRANTY. 

 

	 	12.2	Disclaimer. EXCEPT AS SPECIFIED IN THE LIMITED WARRANTY STATEMENT SPECIFIED IN PART B.12.1 ABOVE, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS OR
WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF KNOWN TO CISCO), NONINFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR
TRADE PRACTICE ARE HEREBY EXCLUDED TO THE GREATEST EXTENT ALLOWED BY APPLICABLE LAW. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED TO THE 90-DAY PERIOD PROVIDED IN THE LIMITED WARRANTY STATEMENT SPECIFIED IN PART
B.12.1 ABOVE. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY SET FORTH ABOVE FAILS OF ITS ESSENTIAL PURPOSE.  

 REGISTERED PARTNER SHALL NOT MAKE ANY WARRANTY COMMITMENT BEYOND THE LIMITED WARRANTY REFERENCED IN PART B.12.1 ON CISCO’S 

  

			
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BEHALF. REGISTERED PARTNER AGREES TO INDEMNIFY CISCO AND HOLD CISCO HARMLESS FROM ANY WARRANTY MADE BY REGISTERED PARTNER BEYOND THE LIMITED WARRANTY REFERENCED IN PART B.12.1. 

 

	 	13.	Patent and Copyright Infringement Indemnification  

  

	 	13.1.	Claims. Cisco will defend any claim against Registered Partner that a Product infringes third party patents or copyrights (“Claim”) and will indemnify
Registered Partner against the final judgment entered by a court of competent jurisdiction or any settlements arising out of a Claim, provided that Registered Partner: 

 

	 	13.1.1.	Promptly notifies Cisco in writing of the Claim; and 

  

	 	13.1.2.	Cooperates with Cisco in the defense of the Claim, and grants Cisco full and exclusive control of the defense and settlement of the Claim and any subsequent appeal.

  

	 	13.2.	Additional Remedies. If a Claim is made or appears likely, Registered Partner agrees to permit Cisco to procure for Registered Partner the right to continue using the
Product, or to replace or modify the Product with one that is at least functionally equivalent. If Cisco determines that none of those alternatives is reasonably available, then Registered Partner will return the Product and Cisco will refund
Registered Partner’s remaining net book value of the Product calculated according to generally accepted accounting principles. 

  

	 	13.3.	Exclusions. Cisco has no obligation for any Claim based on: 

  

	 	13.3.1.	Compliance with any designs, specifications, or instructions provided by Customer or a third party on Registered Partner’s behalf; 

 

	 	13.3.2.	Modification of a Product by Registered Partner or a third party; 

  

	 	13.3.3.	The amount or duration of use which Registered Partner makes of the Product, revenue earned by Registered Partner from services it provides that use the Product, or
services offered by Registered Partner to external or internal customers; or 

  

	 	13.3.4.	Combination, operation, or use of a Product with non-Cisco products, software, or business processes. 

 

	 	13.4.	Sole and Exclusive Remedy. This Part B.13 states Cisco’s entire obligation and Registered Partner’s exclusive remedy regarding any claims for intellectual
property infringement. 

  

	 	14.	Limitation of Liability and Consequential Damages Waiver. The limits of liability for this Agreement are set forth as follows: 

 

	 	14.1	If this Agreement is governed by California, Japanese, or Canadian law, as set forth in Part B.21, below, the following Sections B.14.1.1 and C.14.1.2 will apply:

  

	 	14.1.1	 Limitation of Liability. NOTWITHSTANDING ANYTHING ELSE HEREIN, AND EXCEPT FOR LIABILITY ARISING OUT OF 1) REGISTERED PARTNER’S BREACH OF
PART B, SECTION 6 (PROPRIETARY RIGHTS AND SOFTWARE LICENSING) OR PART B, SECTION 11 (END USER LICENSE AGREEMENT) OF THIS AGREEMENT, 2) AMOUNTS DUE FOR PRODUCTS AND SERVICES PURCHASED OR SOFTWARE USED OR TRANSFERRED WITH RESPECT TO THE PAYMENT OF
WHICH NO BONA FIDE DISPUTE EXISTS, OR 3) CLAIMS OF FRAUD, ALL LIABILITY OF EACH PARTY AND ITS SUPPLIERS UNDER THIS AGREEMENT OR OTHERWISE SHALL BE LIMITED TO THE MONEY PAID BY REGISTERED PARTNER TO AN AUTHORIZED SOURCE UNDER THIS AGREEMENT DURING
THE SIX (6) MONTH PERIOD PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH LIABILITY. THIS LIMIT SHALL NOT APPLY TO LIABILITY FOR DEATH OR BODILY INJURY RESULTING DIRECTLY FROM THE NEGLIGENCE OR WILLFUL MISCONDUCT OF CISCO, OR FROM
DAMAGE 

  

			
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TO TANGIBLE PERSONAL PROPERTY (EXCLUDING LIABILITY FOR LOST DATA) RESULTING DIRECTLY FROM THE RECKLESSNESS OR WILLFUL MISCONDUCT OF CISCO. ALL LIABILITY UNDER THIS AGREEMENT IS CUMULATIVE AND
NOT PER INCIDENT. 

  

	 	14.1.2	Waiver of Consequential Damages. EXCEPT FOR LIABILITY ARISING OUT OF OR IN CONNECTION WITH BREACH OF PART B, SECTION 6 (PROPRIETARY RIGHTS AND SOFTWARE
LICENSING) OR PART B, SECTION 11 (END USER LICENSE AGREEMENT) OF THIS AGREEMENT, IN NO EVENT SHALL EITHER PARTY OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR LOST REVENUE, LOST PROFITS, OR
LOST OR DAMAGED DATA, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF SUCH PARTY HAS BEEN INFORMED OF THE POSSIBILITY THEREOF.  

 

	 	14.2	If this Agreement is governed by the laws of England, as set forth in Section B.21 below, the following Sections B.14.2.1 and B.14.2.2 will apply:

  

	 	14.2.1	Limitation of Liability. 

  

	 	14.2.1.1	Nothing in this Agreement shall limit Cisco’s or its suppliers’ liability to Registered Partner for (1) bodily injury or death caused by its negligence
or (2) Cisco’s liability in the tort of deceit. 

  

	 	14.2.1.2	The aggregate total liability of Cisco and its suppliers shall be limited to the higher of (i) Ten Thousand United States Dollars ($10,000 USD), or (ii) money
paid by Registered Partner to the Authorized Source under this Agreement in the twelve (12) month period prior to the event or circumstances giving rise to the liability. All liability under this Agreement is cumulative and not per incident.

  

	 	14.2.1.3	Nothing in this Agreement shall limit Registered Partner’s liability to Cisco for (1) bodily injury or death caused by its negligence or (2) Registered
Partner’s liability to Cisco in the tort of deceit. 

  

	 	14.2.1.4	Except for liability arising out of 1) Registered Partner’s breach of obligations set forth in Part B, Section 6 (Proprietary Rights and Software Licensing)
or Part B, Section 11 (End User License Agreement) of this Agreement, 2) amounts due for products and services purchased with respect to the payment of which no bona fide dispute exists, or 3) claims of fraud, the aggregate total liability of
Registered Partner shall be limited to the greater of (a) money paid by Registered Partner to the Authorized Source under this Agreement in the twelve (12) month period prior to the event or circumstances giving rise to the liability or
(b) amounts due for products and services purchases with respect to the payment of which no bona fide dispute exists. All liability under this Agreement is cumulative and not per incident. 

 

	 	14.2.2	 Waiver of Consequential Damages. EXCEPT FOR LIABILITY ARISING OUT OF OR IN CONNECTION WITH BREACH OF PART B, SECTION 6 (PROPRIETARY RIGHTS AND
SOFTWARE LICENSING) OR PART B, SECTION 11 (END USER LICENSE AGREEMENT) OF THIS AGREEMENT, IN NO EVENT SHALL EITHER PARTY OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY OF THE FOLLOWING LOSSES OR DAMAGE (WHETHER SUCH LOSSES WERE FORESEEN,
FORESEEABLE, KNOWN, OR OTHERWISE): LOSS OF USE, INTERRUPTION OF BUSINESS, LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFIT ON CONTRACTS), LOSS OF REVENUE, LOSS OF THE USE OF MONEY, LOSS OF ANTICIPATED SAVINGS, LOSS OF OPPORTUNITY,
LOSS OF GOODWILL, LOSS OF REPUTATION, LOSS OF, DAMAGE TO OR CORRUPTION OF DATA, OR SPECIAL, INCIDENTAL, INDIRECT, OR 

  

			
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CONSEQUENTIAL DAMAGES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF SUCH PARTY HAS BEEN INFORMED OF THE POSSIBILITY THEREOF. SUCH LIABILITIES
WILL BE EXCLUSIVELY GOVERNED BY THE SPECIFIC AGREEMENTS BETWEEN REGISTERED PARTNER AND THE AUTHORIZED SOURCE, UNDER WHICH SPECIFIC CISCO PRODUCTS AND/OR SERVICES ARE PURCHASED. 

 

	 	15.	Third Party Rights. To the extent permitted by law, no person or entity who is not a party to this Agreement shall be entitled to enforce or benefit from any of this
Agreement’s terms, including but not limited to doing so under the Contracts (Rights of Third Parties) Act of 1999.  

  

	 	16.	Export Restrictions and Controls and Import Customs Compliance.  

  

	 	16.1	Export Restrictions and Controls.  

  

	 	16.1.1	Applicability. Cisco Products, technology, and Services are subject to U.S. and local export control laws and regulations. The Parties shall comply with such
laws and regulations governing use, export, re-export, and transfer of Products and technology and will obtain all required U.S. and local authorizations, permits, or licenses. 

Registered Partner agrees not to use any export and/or re-export licenses or authorizations that Cisco or its affiliates hold for
securing its own activities unless specifically authorized by Cisco’s Global Export Trade and where legally compliant. Registered Partner agrees to institute and maintain an effective internal export compliance program to ensure compliance with
its export and re-export activities. 
  

	 	16.1.2	Government/Military Sales. Registered Partner hereby certifies that none of the Products, Services, or technical data supplied by Cisco under this Agreement will
be knowingly sold or otherwise transferred to, or made available for use by or for, any government or military end-users or in any government or military end-use located in or operating under the authority of any country not identified in Supplement
No. 1, Country Group A:1 to Part 740 of the EAR without US or other country’s export authorizations. 

  

	 	16.1.3	Registered Partner also certifies that none of the Products, Services or technical data supplied by Cisco under this Agreement will be knowingly sold or otherwise
transferred to, or made available for use by or for, any entity that is engaged in the design, development, production or use of nuclear, biological or chemical weapons or missiles or is otherwise restricted from receiving Cisco Products without US
or other country’s export authorizations. 

  

	 	16.1.4	Trade Data. Registered Partner may locate ECCN (Export Control Classification Number), HTS (Harmonized Tariff Schedule), French DCSSI Authorization, Encryption
Strength, Encryption Status and CCATS (Commodity Classification Automated Tracking System) number at the following URL: http://tools.cisco.com/legal/export/pepd/Search.do. 

 

	 	16.1.5	Record Keeping. Registered Partner agrees to maintain a record of sales, imports, exports and re-export of Cisco Products, technology, and Services in accordance
with the Registered Partner’s records retention programs in the appropriate geographies but at least for five years. 

  

	 	16.2	Import Customs Compliance.  

  

	 	16.2.1	Registered Partner agrees to comply with Customs import and other trade and tax related laws and regulations (“Trade laws”) of the United States and
other national governments. 

  

			
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	 	16.2.2	Registered Partner agrees to comply with the Trade Agreement Act (TAA), (unless subject to a valid waiver) any time Cisco Products will be sold to an End User that is
identified as a US government entity. For all such orders, Registered Partner agrees to request, via Cisco’s ordering tools, that any Product included in the order has a TAA eligible country of origin. Registered Partner also agrees to comply
with any similar rules or regulations promulgated by a non-US government that would similarly apply to sales to an entity of that government. 

  

	 	16.2.3	Country of Origin. Country of Origin (CO) shown on Cisco’s commercial invoices is determined according to the Worldwide Customs Organization (WCO)
non-preferential rules of origin. For purposes of clarification, the CO shown on any Cisco commercial invoice is based on a non-preferential CO treatment and should not be relied upon as a preferential CO treatment, unless and until written
authorization has been provided by Cisco’s Custom’s organization. Registered Partner may seek information related to a request to obtain preferential treatment from Cisco’s Custom’s organization, however, Registered Partner
acknowledges that Cisco’s Custom’s organization has no processes in place to respond or process such requests. 

  

	 	16.2.4	In instances where Cisco is not the importer of record, the provision of Trade Data, in particular the HTS Classifications, is undertaken without liability for errors
and omissions contained therein. It remains the responsibility of the Registered Partner to ensure that the correct HTS is applied at the time of importation into the Territory. 

 

	 	16.3	Obligation. Registered Partner’s obligation under this Article shall survive the expiration or termination of this Agreement. 

 

	 	17.	Obligation to Maintain Contacts.  

  

	 	17.1	Requirement to Maintain. Registered Partners are required to have at least one valid contact associated to their company at all times in the Cisco Channel
Partner Database. 

  

	 	17.2	Valid Contact Information. For Registered Partner’s contacts to be “valid,” its contact profiles in Cisco’s Channel Partner Database
(“CPD”), as maintained via the Partner Self Service (“PSS”) data management tool, must include a First Name, Last Name, Site Address, and Email Address. Cisco will remove the Registered Partner from the CPD if the last valid
contact associated with the company is removed from the CPD using the PSS tool. To regain Cisco Channel Partner status, a user from the company must complete registration as a new prospective Cisco Channel Partner. 

 

	 	17.3	Reservation of Rights. Cisco reserves the right to remove any Registered Partner without sufficient valid contacts at such time, and using such means, as Cisco
may determine in its sole discretion. Whereas Cisco may choose, at its option, to provide certain forms of notification regarding the removal of a Registered Partner’s status as a result of insufficient or invalid contacts in the PSS, Cisco is
not under any obligation to provide notification of any kind regarding any such removal. 

  

	 	17.4	Effect of Partner Removal. If Cisco removes the Registered Partner from the CPD in accordance with the foregoing, or Registered Partner’s status as a
Registered Partner is otherwise removed from the CPD, this Agreement shall terminate concurrently. 

  

	 	18.	Entitlement. Registered Partner acknowledges that Cisco has the right to verify an End User’s entitlement to receipt of Services, and that End User is
entitled to receive support services only on Product for which Cisco has been paid the applicable software license and support fees. 

  

	 	18.1	Services for Unauthorized Cisco Products and Non-Genuine Products. Non-Genuine Products are not eligible for Cisco service and support. Unauthorized Cisco
Products are only eligible for Cisco service and support following an inspection. If it is determined that a Cisco Product has Unauthorized Cisco Products incorporated into it, Cisco reserves the right to withhold support services for that Product
until such time as the Product is inspected by Cisco or its designated representative, with any applicable inspection and software licensing fees paid in full. 

  

			
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	 	18.2	Inspection and Software Relicensing. Information on Cisco’s Inspections and Software Relicensing program and policies can be viewed at the following link:
http://www.cisco.com/en/US/prod/hw_sw_relicensing_program.html#~policy. 

  

	 	18.3	Suspension and Termination of Support Contracts. If Cisco determines that 1) Registered Partner or Customer does not have a valid license for the Product, 2) the
Product was purchased from a source other than an Authorized Source without appropriate inspection and relicensing, or 3) a valid software license for the Product does not exist, Cisco reserves the right to either suspend any support service
contract associated with such Products until such time as any applicable inspection is conducted and any applicable relicensing fees are paid for such Products, or to terminate the support service contract (in which event Cisco will provide a
pro-rata refund of any paid support service fees for the remaining period of the support service contract). If Cisco determines that the Product is a Non-Genuine Product, then any associated support service contract will be terminated with immediate
effect, and Registered Partner or Customer must immediately return to Cisco any replacement parts or other materials made available in connection with that Non-Genuine Product. 

 

	 	18.4	Initiation of Product Support. Technical support is effective immediately upon opening a Cisco service contract. However, Products not under a valid Cisco
Warranty at the time a new service contract is initiated will not be eligible for advance replacement service requests until 30 days after the initiation of the service contract. 

 

	 	19.	Compliance with Laws, including Anti-Corruption Laws. In connection with the Resale or distribution of Cisco Products or Services, or otherwise in carrying out
its obligations under this Agreement, Registered Partner represents and warrants the following: 

  

	 	19.1.	Registered Partner will comply with all country, federal, state and local laws, ordinances, codes, regulations, rules, policies, licensing requirements, regulations and
procedures, including, without limitation, such laws and regulations related to recycling or take-back programs for packaging, Resale or use of Products, the use of Products under telecommunications laws/regulations, and all applicable
anti-corruption laws, including the U.S. Foreign Corrupt Practices Act (“FCPA”) (collectively, the “Applicable Laws”); Registered Partner can find more information about the FCPA at the following URL:
http://www.usdoj.gov/criminal/fraud/docs/dojdocb.html, or by contacting publicsectorcompliance@cisco.com. 

  

	 	19.2.	Registered Partner shall not take any action or permit or authorize any action in violation of Applicable Laws; 

 

	 	19.3.	Registered Partner will not use money or other consideration paid by Cisco (and Registered Partner will not use its own money on Cisco’s behalf)for any unlawful
purposes, including any purposes violating Applicable Laws, such as direct or indirect payments, for the purpose of assisting Cisco in obtaining or retaining business, to any of the following: 

 

	 	19.3.1	government officials (including any person holding an executive, legislative, judicial or administrative office, whether elected or appointed, or of any public
international organization, such as the United Nations or World Bank, or any person acting in any official capacity for or on behalf of such government, public enterprise or state-owned business); 

 

	 	19.3.2	political parties or party officials; 

  

	 	19.3.3	candidates for political office; or 

  

	 	19.3.4	any person, while knowing that all or a portion of such money or thing of value will be offered, given or promised, directly or indirectly, to any of the
above-identified persons or organizations. 

  

	 	19.4	Registered Partner remains responsible for undertaking appropriate and reasonable measures to ensure that its own relevant subcontractors, consultants, agents or
representatives who interact with government-affiliated organizations comply with applicable anti-corruption laws; 

  

			
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	 	19.5	Registered Partner’s key personnel who directly support Cisco’s account have or will have completed training (provided by Registered Partner, Cisco1, or another third party) on compliance with applicable
anti-corruption laws within the past 12 months (from the date when this Agreement becomes effective). 

  

	 	19.6	Registered Partner’s record keeping obligations, set forth in the “Audit” provision herein, shall apply equally to Registered Partner’s
representations and warranties in this section, and Cisco’s audit rights, as set forth herein, and Registered Partner’s compliance with Applicable Laws; 

 

	 	19.7	In no event shall Cisco be obligated under this Agreement to take any action or omit to take any action that Cisco believes, in good faith, would cause it to be in
violation of any laws of the Territory(ies) identified in this Agreement or the Applicable Laws 

  

	 	19.8	The owner(s), principals, directors, officers and employees of Registered Partner’s business are not government officials or employees (at any level of
government); 

  

	 	19.9	The owner(s), principals, directors, officers and employees of Registered Partner’s business are not employees of Cisco (including any of its affiliated
companies); 

  

	 	19.10	Registered Partner, its owner(s), principals, directors, and officers have not been formally charged with, convicted of, or plead guilty to, any offense involving fraud
or corruption; 

  

	 	19.11	Registered Partner, its owner(s), principals, directors, and officers have not been listed by any government or public agency (such as the United Nations or World Bank)
as debarred, suspended, or proposed for suspension or debarment or otherwise ineligible for government procurement programs; 

  

	 	19.12	Registered Partner has not offered to pay, nor has Registered Partner paid, nor will Registered Partner pay, any political contributions to any person or entity on
behalf of Cisco; 

  

	 	19.13	If Registered Partner is a non-governmental entity, it will notify Cisco in writing if any of its owners, principals, directors, officers, or employees are or become
during the term of this Agreement officials, officers or representatives of any government, political party or candidate for political office outside the United States and are responsible for a decision regarding obtaining or retaining business for
Cisco Products or Services by such government. Registered Partner will also promptly inform Cisco if any other portion of the statements set forth in sections 19.8 through 19.12 above changes. 

 

	 	19.14	Notwithstanding any other provision in this Agreement, Cisco may terminate this Agreement immediately upon written notice if Registered Partner breaches any of the
representations and warranties set forth in this section. Registered Partner will indemnify and hold harmless Cisco for any violation by Registered Partner of any Applicable Laws; 

 

	 	19.15	Registered Partner can report to Cisco any concerns it may have regarding any business practices by e-mailing ethics@cisco.com, or by calling Cisco’s
Helpline toll free number in North America 1-877-571-1700 or the following worldwide number (reverse calling charges to Cisco), +1-770-776-5611. Contact ethics@cisco.com for other available regional hotline numbers. 

  

	 	19.16	Registered Partner has read Cisco’s “Compliance with Global Anticorruption Laws by Cisco’s Partners”, published at
http://www.cisco.com/legal/anti_corruption.html. 

  

	 	19.17	Registered Partner shall use its best efforts to regularly inform Cisco of any requirements under any Applicable Laws that directly or indirectly affect this Agreement,
the sale, use 

  

	1 	Cisco’s on-line anti-corruption training is available in numerous languages and is free of charge for up to five of Partner’s personnel at
http://www.corpedia.com/clients/cisco/pre_reg.asp?lid=300446001. 

  

			
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and distribution of Products or Services, or Cisco’s trade name, trademarks or other commercial, industrial or intellectual property interests, including, but not limited to, certification
or type approval of the Products from the proper authorities in the Territory; 

  

	 	19.18	Additionally, Registered Partner shall comply, and notify end users of their obligations to comply, with all applicable Cisco published policies, including Software
Transfer Policy, Used Equipment Policy, as published by Cisco and as amended from time to time. Registered Partner shall promptly notify Cisco of any failure by any end user to comply with any of the foregoing policies that comes to Registered
Partner’s attention. 

  

	 	20.	Dispute Resolution.  

  

	 	20.1.	Dispute Resolution. Cisco and Registered Partner, (together, the “Parties”, or individually, each a “Party”) agree that
any conflict, dispute, controversy, or claim arising out of or relating to this Agreement or the relationship created by this Agreement, including questions of arbitrability, whether sounding in tort or contract (together or individually a
“Dispute”), shall be finally resolved in accordance with the following process: 

  

	 	20.2.	Escalation of Disputes. Subject to Section 20.5 below, the Parties agree to attempt to resolve each Dispute by first escalating the Dispute to their
respective business managers. Within fourteen (14) calendar days of written notice of a Dispute, the business managers will meet in person or by phone and work in good faith to resolve the Dispute. 

 

	 	20.3.	Mandatory, Non-Binding Mediation. Subject to Section 20.5 below, if the Parties are unable to resolve the Dispute in accordance
with Section 20.2 above, either Party may initiate a mandatory, non-binding mediation. If Registered Partner is located in the United States, such mediation shall be in accordance with the JAMS mediation procedures then in effect. The JAMS
mediation procedures are hereby incorporated by reference into this clause. If Registered Partner is located outside the United States, such mediation shall be in accordance with the London Court of International Arbitration
(“LCIA”) Mediation Procedure then in effect. The LCIA Mediation Procedure is hereby incorporated by reference into this clause. 

 The Parties shall share all fees and costs of the mediation proceedings. 
 All
communications made during the course of the mediation by either of the Parties or the mediator are intended to be confidential and privileged to the extent permitted by law. 

 

	 	20.4.	Binding Arbitration. SUBJECT TO SECTION 20.5 BELOW, IF THE PARTIES ARE UNABLE TO RESOLVE THE DISPUTE THROUGH THE MEDIATION PROCESS WITHIN SIXTY
(60) CALENDAR DAYS OF THE APPOINTMENT OF THE MEDIATOR, OR SUCH FURTHER PERIOD AS THE PARTIES SHALL AGREE TO IN WRITING, THE DISPUTE SHALL BE REFERRED TO AND FINALLY RESOLVED BY BINDING ARBITRATION. IF REGISTERED PARTNER IS LOCATED IN THE UNITED
STATES, SUCH ARBITRATION SHALL BE IN ACCORDANCE WITH THE JAMS ARBITRATION RULES THEN IN EFFECT, WHICH ARE HEREBY INCORPORATED BY REFERENCE INTO THIS CLAUSE. IF REGISTERED PARTNER IS LOCATED OUTSIDE THE UNITED STATES, SUCH ARBITRATION SHALL BE IN
ACCORDANCE WITH THE LCIA ARBITRATION RULES THEN IN EFFECT, WHICH ARE HEREBY INCORPORATED BY REFERENCE INTO THIS CLAUSE. 

 The arbitration tribunal shall consist of a sole arbitrator, selected in accordance with the LCIA arbitration rules if Registered Partner is located outside the United States, or in accordance with the
JAMS arbitration rules if Registered Partner is located in the United States. The arbitrator shall set a limited time period and establish procedures designed to reduce the cost and time for discovery while allowing the Parties an adequate
opportunity to discover relevant information regarding the subject matter of the Dispute. 
 Cisco shall pay all fees and costs
of the arbitration proceedings. After the arbitrator issues the written award, however, the prevailing Party may apply to the arbitrator for recovery of all reasonable costs and expenses associated with the arbitration, including, but not limited
to, the fees of the arbitrator, administrative fees, and reasonable attorneys’ fees. Such costs and expenses will be awarded at the arbitrator’s discretion. 

  

			
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 Notwithstanding anything to the contrary, the arbitrator shall exceed his or her powers if
the arbitrator awards damages inconsistent with the Limitation of Liability and Consequential Damages Waiver provisions set forth in Section B.14.1 (Limitation of Liability), and Section B.14.2 (Consequential Damages Waiver). The Parties irrevocably
waive the award of any such damages.  
 The language to be used in the arbitration shall be English. 

 

	 	20.5.	Preliminary Relief. At any point after a Dispute has arisen, in the event interim or provisional relief is necessary to protect the rights or property of
a Party under Sections B.1.4 and B.10 of this Agreement or otherwise prior to the resolution of the Dispute, either Party may, without waiving any process or remedy under this Agreement, seek such relief from any court of competent jurisdiction.

  

	 	21.	Choice of Law and Venue. The venue for the dispute resolution processes set forth above, and the validity, interpretation, and enforcement of this Agreement
shall be governed as follows: 

  

	 	21.1	If Registered Partner’s principal place of business is located in Canada, the validity, interpretation, and enforcement of this Agreement shall be governed by the
domestic laws of the Province of Ontario and the laws of Canada applicable as if performed wholly within the province and without giving effect to principles of conflicts of laws. The Parties specifically disclaim the application of the UN
Convention on Contracts for the International Sale of Goods to the interpretation or enforcement of this Agreement. The seat of mediation and arbitration shall be in the Province of Ontario unless otherwise agreed by the Parties.

  

	 	21.2	If Registered Partner’s principal place of business is located in Japan, the validity, interpretation, and enforcement of this Agreement shall be governed by the
domestic laws of Japan, without giving effect to principles of conflicts of laws. The seat of mediation and arbitration shall be in Tokyo, unless otherwise agreed by the Parties. 

 

	 	21.3	If Registered Partner’s principal place of business is located in Latin America, the Caribbean, or the United States, the validity, interpretation, and enforcement
of this Agreement shall be governed by the domestic laws of the State of California, United States of America, as if performed wholly within the State and without giving effect to principles of conflicts of laws. The Parties specifically disclaim
the application of the UN Convention on Contracts for the International Sale of Goods to the interpretation or enforcement of this Agreement. The seat of mediation and arbitration shall be in San Francisco, California, unless otherwise agreed by the
Parties. 

  

	 	21.4	If Registered Partner’s principal place of business is located in the Asia Pacific region (excluding Australia and Japan), the Middle East (excluding Israel),
Africa, Central and Eastern Europe (excluding member states of the European Economic Area), Russia and the Commonwealth of Independent States (CIS), or Israel, the validity, interpretation, and enforcement of this Agreement shall be governed by the
laws of England, without giving effect to principles of conflicts of laws. The Parties specifically disclaim the UN Convention on Contracts for the International Sale of Goods. The seat of mediation and arbitration shall be in London, England,
unless otherwise agreed by the Parties. 

  

	 	22.	Miscellaneous.  

  

	 	22.1	Assignment. Neither this Agreement, nor any rights under this Agreement, may be assigned or delegated by Registered Partner without the express prior written
consent of Cisco. Any attempted assignment in violation of the preceding sentence shall immediately terminate the Agreement and be without legal effect. Cisco shall have the right to assign all or part of this Agreement to another Cisco or
Cisco-affiliated entity without Registered Partner’s approval. 

  

	 	22.2	 Relationship of the Parties; No Partnership. Each Party to this Agreement is an independent contractor. This Agreement does not create any
agency, partnership, joint venture, employment or franchise relationship. Furthermore, no labor relationship between Cisco and Registered Partner employees is created hereby. Registered Partner shall indemnify and hold Cisco harmless of any claim or
judicial action whatsoever from any Registered Partner employee. Neither Party has the right or authority to, and shall not, assume or create any 

  

			
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obligation of any nature whatsoever on behalf of the other party or bind the other party in any respect whatsoever. Notwithstanding the use of the term “Partner” in this Agreement, the
Parties do not intend to create any legal relationship of partnership between them, and neither will assert to any third party or otherwise claim that such a legal relationship exists between them. 

 

	 	22.3	Survival. Part A and Sections B.3, B.4, B.6.2, B.6.3, B.8, B.9.3 and B.10 through B.22 shall survive the expiration or termination of this Agreement.

  

	 	22.4	Notices. All notices required to be provided under this Agreement shall be provided (a) by Registered Partner, to contract-notice@cisco.com, and
(b) by Cisco, to the electronic mail address provided by Registered Partner with its Partner Registration application. Notices shall be deemed received one business day after being sent by e-mail. 

 

	 	22.5	Enforceability. Registered Partner agrees that the electronic mail address it has provided corresponds to a person that has the capacity and authority to execute
this Agreement and any amendments on behalf of Registered Partner. Registered Partner and Cisco each waive any defense to the validity or enforceability of this Agreement arising from the electronic submission and electronic acceptance of this
Agreement by Registered Partner. If Registered Partner needs a physical document evidencing the Agreement, Registered Partner may (i) print the accepted Agreement or (ii) request from Cisco a signed version, in which case Registered
Partner shall print and return to Cisco two (2) printed, executed originals of the Agreement. Such printed originals shall not be deemed accepted by Cisco unless Cisco returns one (1) counter-signed original to Registered Partner.

  

	 	22.6	Audit. 

  

	 	22.6.1	Registered Partner will maintain all records relating to the purchase, sale, storage and disposition of all Products and Services, including those existing in
electronic form (“Records”) for a period of not less than two (2) years from the date of purchase. 

 Records will include, at a minimum, documentation specifying the individual or entity from which the Products and Services were acquired, master files, product numbers, serial numbers, description,
quantities purchased, shipped and sold, customer or supplier name, address, date of purchase or sale, cost of purchase or sale price, and delivery address. 
 An audit may also include, at Cisco’s discretion, Records pertaining to any claims submitted by Registered Partner or discounts granted to Registered Partner in relation to any Cisco incentive
programs (e.g. special pricing, promotions, trade-ins, etc.), stock rotation, returned products, ship-from-stock, eligibility for and use of marketing and development funds (MDF), Software usage and transfer, and other special price or credit
transactions. 
 Registered Partner additionally acknowledges that, from time to time, Cisco or its independent auditors may
conduct specific audits with the purpose of monitoring and ensuring compliance by Registered Partner and its Authorized Source with Cisco’s policies and applicable laws. Such audits may include, without limitation, investigations into the
acquisition, use, promotion or Resale of Non-Genuine Products. 
  

	 	22.6.2	At Cisco’s discretion and upon fifteen (15) calendar days notice, Registered Partner will make Records available to Cisco or an independent auditor chosen by
Cisco in order to verify compliance with the terms of this Agreement. 

 Registered Partner will give prompt
access to the relevant Records and premises during normal business hours, and Registered Partner agrees to provide specific Records requested by Cisco or its independent auditor in advance of an on-site audit in an effort to minimize any impact on
day-to-day business operations on site. 
  

	 	22.6.3	In the event that an audit determines any financial discrepancies or a breach of any obligations, Registered Partner will reimburse Cisco within sixty
(60) calendar days any improperly claimed or paid amounts identified by Cisco or the independent auditor, and, if requested by Cisco, reimburse Cisco for the cost of the audit. 

  

			
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	 	22.6.4	In addition to the above audit rights, Cisco may directly contact any End User at any time to verify and/or inform End Users about Registered Partner’s compliance
or non-compliance with this Agreement. 

  

	 	22.7	URLs. Registered Partner hereby confirms that it has the ability to access, has accessed, has read and agrees to, the information made available by Cisco at all
of the world wide web sites/URLs/addresses/pages referred to anywhere throughout this Agreement. Registered Partner acknowledges that Cisco may modify any URL address or terminate the availability of any information at any address without notice to
Registered Partner. 

  

	 	22.8	Other Remedies. All Cisco remedies specified in this Agreement shall be in addition to, and shall in no way limit, any other rights and remedies that might be
available to Cisco, all of which Cisco hereby expressly reserves. 

  

	 	22.9	Translations. This Indirect Channel Partner Agreement is prepared in the English language. Other languages are translations for convenience purpose only. If
there is any conflict between the original English language and other languages, to the extent permitted by law, the English language shall prevail. 

  

	 	22.10	Communications. By entering into this Agreement, Registered Partner agrees to receive communications and emails from Cisco regarding certifications, programs,
and requirements. 

  

	 	22.11	Severability. In the event that any of the terms of this Agreement become or are declared to be illegal or otherwise unenforceable by any regulatory body or
court of competent jurisdiction, such term(s) shall be null and void and shall be deemed deleted from this Agreement. All remaining terms of this Agreement shall remain in full force and effect. Notwithstanding the foregoing, if this paragraph
becomes applicable and, as a result, the value of this Agreement is materially impaired for either Party, as determined by such Party in its sole discretion, then the affected Party may terminate this Agreement by written notice to the other.

  

			
	Indirect Channel Partner Agreement – ROW Nov 2011     Confidential Information	  	Page 21 of 21EX-10.1

 EXHIBIT 10.1 

EMPLOYMENT AGREEMENT 
 THIS EMPLOYMENT AGREEMENT (this “Agreement”), is made as of this 5th day of June, 2012, by and between
LIFECARE MANAGEMENT SERVICES, L.L.C., a Louisiana limited liability company (“LifeCare” or “Company”), and Stuart
Archer (“Employee”). LifeCare and Employee are collectively referred to in this Agreement as the “Parties.” 
 RECITALS: 
 LifeCare desires to employ Employee as the Chief Operating
Officer for LifeCare Management Services, LLC, and the Parties desire to set forth the terms and conditions of Employee’s employment with LifeCare. This Agreement is intended to supersede any prior understanding, offer letter or agreement,
whether written or oral, concerning Employee’s employment with LifeCare, LifeCare Holdings, Inc. (“Parent”), or any of their respective subsidiaries or affiliates. 

AGREEMENT: 

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows: 
 1. EMPLOYMENT. LifeCare hereby employs
Employee to devote his personal services to the business and affairs of LifeCare, and Employee hereby accepts such employment, on the terms and conditions stated in this Agreement. 

1.1. Duties. Employee’s title and position shall be Chief Operating Officer. Employee’s duties will be those customarily
performed by persons acting in that capacity, and those that may be designated by the CEO or the Board of Directors of LifeCare Holdings, Inc. (the “Board”) 
 1.2. Full-Time Employee. Employee shall devote his full time (except for reasonable vacation time and absence for any disability), attention, and best efforts to the performance of his duties
described in Section 1.1. Employee may, however, engage in civic, charitable, and professional or trade activities so long as those activities do not interfere with the performance of his duties under this Agreement. 

2. TERM. The term of Employee’s employment under this Agreement (the
“Term”) shall be as follows: 
 2.1. Initial Term. The initial term shall commence on the date of this
Agreement and end at 11:59:59 p.m., Central Time, on the day preceding the first anniversary of the date of this Agreement unless (i) terminated earlier pursuant to Section 5.1 or (ii) extended pursuant to
Section 2.2. 
 2.2. Extended Term. Upon the expiration of the initial term described in
Section 2.1, or of any subsequent extended term described in this Section 2.2, the one-year term shall be extended, without the need for any action by either Party, for an additional consecutive

 
year, unless either Party gives notice to the other, at least 90 days before the expiration date, that the notifying Party does not wish to extend the term. If such a notice is timely given, the
Term will expire at the end of the initial term or renewal term in effect at the time of that notice. 
 3.
COMPENSATION. As compensation for the services rendered by Employee under this Agreement, LifeCare shall, during the Term, pay or provide Employee during the Term the following: 

3.1. Base Salary. LifeCare shall pay Employee during the Term a Base Salary equal to $350,000 per annum, payable in arrears, in
accordance with LifeCare’s regular and routine payroll dates, or at such intervals as may otherwise be agreed upon by the Parties, and in accordance with any other payroll procedures of LifeCare. Base Salary shall be prorated (on a daily basis)
in accordance with applicable federal and state law for any partial payroll period of employment under this Agreement. The amount of base salary may be increased from time to time at the sole discretion of the Board. 

3.2. Annual Bonus Compensation. During each fiscal year completed during the Term, Employee shall be eligible to receive additional
cash compensation as a bonus, incentive or other similar payment in accordance with LifeCare’s management incentive plan. The target amount of the Annual Bonus is 60% of Base Salary, with the potential to earn up to 100% of Employee’s Base
Salary. The additional cash compensation, however, is not guaranteed and is dependent upon both (i) achieving predefined goals for the fiscal year as determined by and in the sole discretion of the Board and (ii) the discretion of the
Board in awarding the bonus, regardless of whether the predefined goals were achieved. The amount or amounts of cash compensation which Employee potentially may earn by that participation will be determined by the Board (or a committee or other
persons appointed by the Board to administer that plan). 
 Sign On Bonus. LifeCare will pay a $100,000 sign-on bonus to
Employee on the later of July 1, 2012, or the date that Employee completes ten days of employment under this Agreement. 

3.3. Savings, Retirement and Equity Plans. Employee shall be eligible to participate in any executive savings, deferred
compensation, retirement or pension, equity, or death benefit plan adopted by LifeCare for its executives having positions similar to Employee’s position and in effect during the Term. 

3.4. Welfare Benefit Plans. Employee shall be eligible to participate in any life insurance, medical, dental, and hospitalization
insurance, disability insurance benefit, or other similar employee welfare benefit plan or program adopted by LifeCare covering its employees generally or its executives having positions similar to Employee’s position and in effect during the
Term. 
 3.5. Paid Time Off. Employee shall be entitled to paid vacation or time off (“EPTO”) per fiscal
year of LifeCare, in accordance with LifeCare’s EPTO policies, practices, and procedures. Such EPTO shall, however, be prorated in any fiscal year during which 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 38

 
Employee is employed under this Agreement for less than the entire fiscal year, in accordance with the number of days in that fiscal year during which Employee is so employed. 

3.6. Tax Withholding. LifeCare may deduct from any compensation or other amount payable to Employee under this Agreement (including
under Section 5) social security (FICA) taxes and all federal, state, municipal, and other taxes or governmental charges as may, in LifeCare’s judgment, be required. 

3.7. Participation in Compensation and Benefit Plans. Employee’s participation during the Term in any or all of the plans or
programs adopted by LifeCare described in Sections 3.2 through 3.5 (“Compensation and Benefit Plans”) will be subject to the terms and conditions of those Compensation and Benefit Plans as they now exist or may hereafter be adopted,
amended, restated, or discontinued by LifeCare, including the satisfaction of all applicable eligibility requirements and vesting provisions of those Compensation and Benefit Plans. LifeCare shall have no obligation under this Agreement to continue
any or all of the Compensation and Benefit Plans that now exist or are hereafter adopted. To the extent that Employee is eligible to participate in any Compensation and Benefit Plan existing on the date of this Agreement for which a plan description
or plan materials are available, LifeCare has provided to Employee, and Employee hereby acknowledges receipt of, a copy of the correct and complete written plan description or plan materials distributed to participants or prospective participants.

 3.8. Cellphone. LifeCare will provide a cellphone for Employee’s business use during Employee’s employment
under this Agreement. 
 4. EXPENSE REIMBURSEMENT. During the Term,
Employee may incur, and shall be reimbursed by LifeCare for, reasonable, ordinary and necessary, and documented business expenses to the extent that Employee complies with, and reimbursement is permitted by, LifeCare’s policies, practices, and
procedures. Any such reimbursement that would constitute nonqualified deferred compensation subject to Section 409A of the Internal Revenue Code of 1986, as amended (the “Code”) shall be made, if at all, not later than the end of the
calendar year following the calendar year in which the expense was incurred. 
 5. EXPIRATION OR
TERMINATION. The Parties’ respective rights and obligations upon termination of employment are, as follows: 
 5.1. Expiration or Termination Generally. Upon the expiration of the Term, or if Employee’s employment under this Agreement terminates for any reason, LifeCare shall pay or provide Employee
the following: 
 5.1.1. Any Base Salary earned by, but not yet paid to, Employee through the effective date of termination of
employment (the “Termination Date”); 
 5.1.2. All benefits, or (at LifeCare’s option) the cash equivalent
of all benefits, that have been earned by or vested in, and are payable to, Employee under, and subject to the terms (including all eligibility requirements) of, the Compensation and Benefit Plans in which Employee participated through the
Termination Date; 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 39

 5.1.3. All reimbursable expenses due, but not yet paid, to Employee as of the Termination
Date under Section 4; and 
 The amount of Base Salary due under Section 5.1.1 shall be paid no later
than the thirty (30) business days after the Termination Date or as otherwise required by law; the amounts or benefits due under Section 5.1.2 shall be paid or provided in accordance with the terms of the Compensation and Benefit
Plans under which such amounts or benefits are due to Employee; and the amounts due under Section 5.1.3 shall be paid in accordance with the terms of LifeCare’s policies, practices, and procedures regarding reimbursable expenses.
Except as expressly provided below in this Section 5, upon paying or providing Employee the preceding amounts or benefits, LifeCare shall have no further obligation or liability under this Agreement for Base Salary or any other cash
compensation or for any benefits under any of the Compensation and Benefit Plans. 
 In this Agreement, the “Termination
Date” shall be (i) the date of expiration of the Term, (ii) the date of Employee’s death, (iii) the third business day after the date on which LifeCare gives notice of termination because of Disability, or (iv) the
date of termination specified in any other notice of termination, whether for Cause (as defined below), Good Reason (as defined below), or without Cause, or if not specified in the notice of termination, the date that notice of termination is given.

 In this Agreement, “Disability” means Employee’s permanent and total disability, which shall be deemed
to exist if he is unable reasonably to perform his duties under this Agreement because of any medically determinable physical or mental impairment which can be expected to result in imminent death or which has lasted or can be expected to last for
at least 90 consecutive days. Any disability shall be determined in good faith by the Board or an authorized committee or representative thereof (“Representative”), in its sole and absolute discretion, upon receipt of competent
medical advice from a qualified physician selected by or acceptable to the Board or its Representative. Employee shall, if there is any question about his Disability, submit to a physical examination by a qualified physician selected by the Board or
its Representative and with respect to whom Employee has no reasonable material objection. 
 In this Agreement,
“Cause” means any of the following: (i) Employee’s failure to substantially perform his duties under this Agreement, other than any such failure resulting from his Disability; (ii) Employee’s engaging in any
action which, or omitting to engage in any action the omission of which, has been, is, or can reasonably expected to be substantially injurious (monetarily or otherwise) to LifeCare or its business or reputation; (iii) Employee’s
performance of any act or omission constituting dishonesty that results, directly or indirectly, in gain or enrichment of Employee or his family or affiliates at the expense of LifeCare; or (iv) any breach by Employee of any obligation under
any of Sections 6, 7, 8, and 9. Whether an event or circumstance constituting Cause exists will be determined in good faith by the Board or its Representative. The parties agree that any claims made or lawsuits filed by LHC Group, Inc. or any
of its affiliated companies against Employee or LifeCare arising out of Employee’s non-compete obligations to LHC Group, Inc. shall not constitute Cause under this Agreement. 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 40

 In this Agreement, “Good Reason” shall mean: (i) material diminution,
without his consent (not to be unreasonably withheld), in the nature or scope of the Employee’s responsibilities, duties or authority attendant to the Employee’s position; provided, however, that the Company’s failure to continue the
Employee’s appointment or election as a director or officer of any of its subsidiaries, a change in reporting relationships resulting from a Change of Control, any diminution of the business of the Company or any of its subsidiaries, any sale
or transfer of equity, property or other assets of the Company or any of its subsidiaries, or, during the first twelve months following a Change of Control any diminution in Employee’s title or duties, including but not limited to a change in
reporting relationships, shall not constitute “Good Reason”; (ii) material failure of the Company to provide the Employee the Base Salary in accordance with the terms of Section 3.1 hereof, excluding an inadvertent failure which
is cured within fifteen business days following notice from the Employee specifying in detail the nature of such failure; or (iii) material breach of this Agreement by LifeCare; provided, however, that Employee shall be required to provide
written notice to LifeCare of any material breach, and “Good Reason” shall only exist if LifeCare does not cure such material breach within 30 days following receipt of written notice from Employee. 

In this Agreement, “Change of Control” shall mean: 

(i) the sale, lease or transfer (other than by way of merger or consolidation), in one or a series of related transactions, of all or
substantially all of the assets of the Company and its direct and indirect subsidiaries, taken as a whole, to any Person other than one or more Permitted Holders; 
 (ii) the Board’s adoption of a plan relating to the liquidation or dissolution of the Company; 
 (iii) the acquisition by (x) any Person (other than one or more Permitted Holders and other than in connection with the initial public offering of the Company’s Common Stock) or (y) any
Persons (other than one or more Permitted Holders and other than in connection with the initial public offering of the Company’s Common Stock) that together (A) are a group (within the meaning of Section 13(d)(3),
Section 14(d)(2) of the Exchange Act, or any successor provision) or (B) are acting, for purposes of acquiring, holding or disposing of securities, as a group (within the meaning of Rule 13d-5(b)(1) of the Exchange Act, or any successor
provision), in a single transaction or in a related series of transactions, by way of merger, consolidation or other business combination or purchase of beneficial ownership (within the meaning of Rule 13d-3 under the Exchange Act, or any successor
provision), of more than 50% or more of the total voting power of the Common Stock of the Company (or the surviving company of such merger, consolidation or other business combination transaction, as applicable); or 

(iv) the first day on which a majority of the members of the Board (or the board of directors of the surviving company in any merger,
consolidation or other business combination transaction) cease to be Continuing Directors. 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 41

 In this Agreement, “Permitted Holders” means, directly or indirectly,
(i) TC Group, L.L.C., Carlyle Partners IV, L.P. and CP IV Coinvestment, L.P. and their affiliates and successor companies and (ii) any members of the management of the Company on the Effective Date and their respective affiliates.

 In this Agreement, “Person” means an individual, a corporation, a limited liability company, an association,
a partnership, an estate, a trust and any other entity or organization, other than the Company or any of its affiliates. 
 In
this Agreement, “Continuing Director” means, as of any date of determination, any member of the Board who (1) was a member of the Board on the first day of Employee’s employment hereunder; (2) was nominated for
election or elected to such Board with the approval of a majority of the Continuing Directors who were members of such Board at the time of such nomination or election; or (3) was designated or appointed by TC Group, L.L.C., Carlyle Partners
IV, L.P. and CP IV Coinvestment, L.P. (which operate under the trade name “The Carlyle Group”) or any of their affiliates or successor companies. 
 5.2. Termination Without Cause, Upon Death or Disability, or Upon Expiration of the Term Resulting from Nonrenewal by LifeCare. If (i) Employee’s employment is terminated by his death; by
LifeCare because of his Disability; or by LifeCare without Cause or (ii) the Term of this Agreement expires pursuant to a notice sent from LifeCare to Employee indicating that LifeCare does not wish the Term of this Agreement to be extended,
then Employee (or his legal representative, estate or heirs) shall be entitled to receive from LifeCare, as liquidated damages, the following: until the conclusion of the period of twelve (12) months following the date of termination (the
“Severance Pay Period”), the Company shall pay the Employee the Base Salary at the rate in effect on the date of termination and, subject to any employee contribution applicable to the Employee on the date of termination, shall continue to
contribute to the premium cost of the Employee’s participation in the Company’s group medical and dental plans, provided that the Employee is entitled to continue such participation under applicable law and plan terms. In addition, the
Company shall pay the Employee a bonus (the “Termination Bonus”) equal to the lesser of (i) 60% of the Employee’s Base Salary in effect on the date of termination, or (ii) the Annual Bonus paid to the Employee in respect of
the immediately preceding fiscal year (or if no such Annual Bonus was paid to the Employee in respect of the preceding fiscal year, $0). The Termination Bonus shall be payable at the time during the Severance Pay Period that annual bonuses are paid
to Company executives generally under its incentive plan, provided, however, that no Termination Bonus payment shall be made until the later of the effective date of the Employee Release of Claims or the date the Employee Release of Claims, signed
by the Employee, is received by the Chairman of the Board. The Base Salary payment to which the Employee is entitled hereunder shall be payable in accordance with the normal payroll practices of the Company and will begin at the Company’s next
regular payroll period which is at least five business days following the later of the effective date of the Employee Release of Claims or the date the Employee Release of Claims, signed by the Employee, is received by the Chairman of the Board, but
shall be retroactive to the next business day following the date of termination. In the event of termination hereunder, payment by the Company of any amounts that may be due the Employee under this

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 42

 
Section 5.2 shall constitute the entire obligation of the Company to the Employee and, any obligation of the Company to the Employee hereunder is conditioned upon the Employee signing a
timely and effective Employee Release of Claims following termination of the Employee’s employment hereunder and by the deadline specified therein and returning it to the Company within thirty (30) calendar days of the date of termination
of employment. 
 5.3. Termination by the Employee for Good Reason. The Employee may terminate his employment hereunder
for Good Reason if (1) the Employee provides written notice to the Company setting forth in reasonable detail the condition giving rise to the Good Reason not later than 60 days following the date on which the Employee first obtains knowledge
of the occurrence of the condition, (2) the Company fails to remedy such condition within 30 days (or fifteen business days in the case of an inadvertent failure to pay Base Salary) of receipt of such written notice, and (3) such
termination of employment by the Employee for Good Reason occurs within 30 days of the expiration of the 30 day period referred to in clause (2) above. In the event of termination in accordance with this Section 5.3, then the Employee will
be entitled to the same pay and benefits he would have been entitled to receive had the Employee been terminated by the Company other than for Cause in accordance with Section 5.2 above; provided that the Employee satisfies all conditions to
such entitlement, including without limitation signing and return of a timely and effective Employee Release of Claims following termination of the Employee’s employment hereunder and by the deadline specified therein and returning it to the
Company within thirty (30) calendar days of the date of termination of employment. 
 5.4. Termination following a Change
of Control. If a Change of Control occurs hereafter and, within twelve months following such Change of Control, the Company terminates the Employee’s employment other than for Cause or the Employee terminates his employment for Good Reason,
then, in lieu of any payments to or on behalf of the Employee under Section 5.2 or Section 5.3 hereof, and provided that the Employee signs a timely and effective Employee Release of Claims following termination of employment, within ten
business days following the later of the effective date of the Employee Release of Claims or the date the Employee Release of Claims, signed by the Employee, is received by the Chairman of the Board, the Company shall pay: (A) the Base Salary
earned but not paid through the date of termination; (B) any bonus compensation awarded for the fiscal year preceding that in which termination occurs, but unpaid as of the date of termination, (C) a lump sum payment to the Employee equal
to the current annual Base Salary, (D) a lump sum payment to the Employee equal to the Termination Bonus, and (E) the full cost of the Employee’s continued participation in the Company’s group health and dental insurance plans
for so long as Employee remains entitled to continue such participation under applicable law, to a maximum of twelve (12) months. In addition, to the extent that Employee has been granted any options to purchase LifeCare’s common stock,
the Board shall cause the unvested portion of such options to immediately vest on the date the Employee’s employment terminates, and the Employee may exercise the options as of the date immediately following the later of (i) the effective
date of the Employee Release of Claims or (ii) the date that the Chairman of the Board receives the Employee Release of Claims, signed by the Employee. In the 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 43

 
event of termination hereunder, payment by the Company of any amounts that may be due the Employee under this Section shall constitute the entire obligation of the Company to the Employee and,
any obligation of the Company to the Employee hereunder is conditioned upon the Employee signing a timely and effective Employee Release of Claims. 
 5.5. Termination by the Company for Cause / by the Employee for other than Good Reason. The Company may terminate the Employee’s employment hereunder for Cause at any time by providing written
notice to the Employee, setting forth in reasonable detail the nature of such Cause. Effective as of the date of such termination for Cause, or if Employee terminates this Agreement for other than Good Reason (as defined above), the date of such
termination by Employee, the Company shall have no further obligation to Employee, other than to pay Base Salary up to the termination date, and to reimburse Employee for appropriate business expenses incurred while employed. For the avoidance of
doubt, in the event Employee is terminated for Cause, or the Employee terminates this Agreement for other than Good Reason, he shall not be entitled to any of the following: Severance Payments, payment of health or dental benefit costs, accelerated
vesting of options, and payment of any portion of an Annual or Termination Bonus. 
 5.6. Conditions to Post-Termination
Payments and Benefits. Except as provided below, none of the Severance Payments, Annual or Termination Bonus payments, payment of health benefit costs or other post-termination benefits described in Sections 5.2, 5.3 and 5.4 above will be
subject to elimination or pay-back by Employee as the result of future compensation earned or received by Employee (including by self-employment), and Employee shall have no duty to mitigate his damages. The Severance Payments, Annual or Termination
Bonus payments, payment of health benefit costs and other post-termination benefits described in Sections 5.2, 5.3 and 5.4 above shall, however, be fully conditioned upon: 
 5.6.1. LifeCare’s receipt of a timely and effective Release of Claims executed and performed by Employee (or his legal representative, estate or heirs) in a form similar to Exhibit A to this
Agreement (the “Release of Claims Agreement”) following termination of employment hereunder and by the deadline specified therein, and returning it to LifeCare within thirty (30) calendar days of the date of termination of employment;
and 
 5.6.2. The compliance by Employee (or his legal representative, estate, or heirs) with Sections 6, 7, 8, and 9 of
this Agreement after the Termination Date as specified in those Sections, as well as with the Release of Claims Agreement. For purposes of Sections 6, 7, 8 and 9, the term “LifeCare” shall be deemed to include LifeCare Management
Services, LLC, LifeCare Holdings, Inc., and any of their respective subsidiaries or affiliates. To the extent that there is or has been any violation of any of Sections 6, 7, 8, and 9 of this Agreement or any violation of the Release of
Claims agreement, LifeCare shall be entitled to discontinue Severance Payments, Annual and Termination Bonus payments, payment of health benefit costs, and any other post-termination benefit. Further, in the event of a violation of the
aforementioned Sections 6, 7, 8 or 9, Employee shall be 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 44

 
required, within 30 calendar days of receiving written notice from LifeCare, to fully reimburse LifeCare for post-termination expenditures made in connection with Employee’s termination, to
include any Severance Payments, any Annual and Termination Bonus paid, any payment of health benefit costs, and any other post-termination benefits. 
 5.7. (a) The compensation, benefits, and other payment described in this Agreement are intended to comply with the requirements of Code Section 409A and the treasury regulations and other
guidance issued thereunder, as in effect from time to time, to the extent they are subject to Code Section 409A, or to be exempt from such requirements, regulations and guidance (where an exemption is available), and shall be construed
accordingly. For purposes of Code Section 409A, all references herein to termination of employment or similar terms, when used in a context that bears upon the payment or timing of payment of any amounts or benefits that constitute or could
constitute “nonqualified deferred compensation” within the meaning of Code Section 409A, shall be construed to require a “separation from service” (as that term is defined in Treasury Regulation Section 1.409A-1(h),
from LifeCare and from all other corporations and trades or businesses, if any, that would be treated as a single “service recipient” with LifeCare under Treasury Regulation Section 1.409A-1(h)(3). LifeCare may, but need not, elect in
writing, subject to the applicable limitations under Code Section 409A, any of the special elective rules prescribed in Treasury Regulation Section 1.409A-1(h) for purposes of determining whether a “separation of service” has
occurred. Any such written election shall be deemed part of this Agreement. In addition, each payment made under this Agreement shall be treated as a separate payment and the right to a series of installment payments under this Agreement is to be
treated as a right to a series of separate payments. In no event may Employee, directly or indirectly, designate the calendar year of payment. 
 (b) Notwithstanding any provision of this Agreement to the contrary, if, at the time of the Employee’s termination of employment with LifeCare the Employee is a “specified employee” (as
hereinafter defined), any and all amounts payable in connection with such separation from service that constitute “nonqualified deferred compensation” subject to Code Section 409A, as determined by LifeCare in its sole discretion, and
that would (but for this sentence) be payable within six months following such separation from service, shall instead be paid a lump sum on the first payroll date after the date that follows the Employee’s separation from service by six
(6) months, or, if the Employee dies before such payment, within sixty (60) days after Employee’s death. For purposes of this Section, “specified employee” means an individual determined by LifeCare to be a specified
employee as defined in subsection (a)(2)(B)(i) of Code Section 409A. LifeCare may, but need not elect in writing, subject to the applicable limitations under Code Section 409A, any of the special elective rules prescribed in Treasury
Regulation Section 1.409A-1(i) for purposes of determining “specified employee” status. Any such written election shall be deemed part of this Agreement. 
 6. CONFIDENTIAL INFORMATION. LifeCare shall provide to Employee, during the Term, access to various trade secrets, confidential
information, and proprietary information of LifeCare (which, in this Section 6 as well as in Sections 7, 8, and 9, shall include LifeCare’s subsidiaries 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 45

 
and affiliates) which are valuable and unique to LifeCare (“Confidential Information”). Employee shall not, either while in the employ of LifeCare or at any time thereafter,
(i) use any of the Confidential Information, or (ii) disclose any of the Confidential Information to any person not an employee of LifeCare or not engaged to render services to LifeCare, except (in either case) to perform his duties under
this Agreement or otherwise with LifeCare’s prior written consent. Nothing in this Section 6 shall preclude Employee from the use or disclosure of information generally known to the public or not considered confidential by LifeCare
or from any disclosure to the extent required by law or court order (though Employee must give LifeCare prior notice of any such required disclosure and must cooperate with any reasonable requests of LifeCare to obtain a protective order regarding,
or to narrow the scope of, the Confidential Information required to be disclosed). All files, records, documents, information, data, and similar items relating to the business or affairs of LifeCare, whether prepared by Employee or otherwise coming
into his possession, shall remain the exclusive property of LifeCare and shall not be removed from the premises from LifeCare, except in the ordinary course of business as part of Employee’s performance of his duties under this Agreement, and
(in any event) shall be promptly returned or delivered to LifeCare (without Employee’s retaining any copies) upon the expiration of the Term or termination of employment under this Agreement. 

7. NONCOMPETITION. Employee acknowledges that, in addition to his access to and possession of
Confidential Information, during the Term he will acquire valuable experience and special training regarding LifeCare’s business and that the knowledge, experience, and training he will acquire would enable him to injure LifeCare if he were to
engage in any business that is competitive with the business of LifeCare. LifeCare agrees, in consideration of the Employee’s acceptance of the restrictions set forth in this Agreement, to grant the Employee access to trade secret and other
Confidential Information of LifeCare and to LifeCare’s valuable business relations and goodwill. Therefore, Employee shall not, at any time during the Term and for the twelve (12) consecutive months immediately after the Termination Date,
directly or indirectly (as an employee, employer, consultant, agent, principal, partner, shareholder, officer, director, or manager or in any other individual or representative capacity), engage, invest, or participate in (i) any long-term
acute care hospital business that is in direct competition with the business of LifeCare within a thirty (30) mile radius of any long-term acute care hospital facility operated by LifeCare or its affiliates, subsidiaries or operating entities,
or (ii) within 30 miles of any other healthcare business operated by LifeCare at the time of Employee’s Termination Date. (Employee shall not be prohibited, however, from owning, as a passive investor, less than five percent of the
publicly traded stock of any corporation engaged in a business competitive with that of LifeCare.) Employee represents that the enforcement of the restriction in this Section 7 would not be unduly burdensome to Employee and that, in
order to induce LifeCare to enter into this Agreement (which contains various benefits to Employee and obligations of LifeCare with respect to Employee’s employment), Employee is willing and able to compete after the Termination Date in other
geographical areas not prohibited by this Section 7. The Parties agree that the restrictions in this Section 7 regarding scope of activity, duration, and geographic area are reasonable; however, if any court should determine
that any of those restrictions is unenforceable, that restriction shall not thereby be terminated, but shall be deemed amended to the extent required to render it enforceable. 
 8. NONSOLICITATION. Employee shall not, at any time within the twelve (12) consecutive months immediately after the Termination Date, either
directly or indirectly: 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 46

 8.1. Disclose Contact Information. Make known to any person the names and addresses,
or other contact information, of any of the customers, suppliers, or other persons having significant business relationships with LifeCare within the health care industry, so that such person could affect, or attempt to affect, any of those
relationships to the detriment of LifeCare; or 
 8.2. Solicit Employees. Directly or indirectly solicit, recruit, or
hire, or attempt to solicit, recruit, or hire, any individual who was an employee or consultant of LifeCare during the last six (6) months of Employee’s employment, or in any other manner attempt to induce any individual who was an
employee or consultant of LifeCare during the last six (6) months of Employee’s employment to leave the employ of LifeCare or cease his or her consulting or similar business relationship with LifeCare. 

9. DEVELOPMENTS. Employee shall promptly disclose to LifeCare all inventions, discoveries,
improvements, processes, formulas, ideas, know-how, methods, research, compositions, and other developments, whether or not patentable or copyrightable, that Employee, by himself or in conjunction with any other person, conceives, makes, develops,
or acquires during the Term which (i) are or relate to the properties, assets, or existing or contemplated business or research activities of LifeCare, (ii) are suggested by, arise out of, or result from, directly or indirectly,
Employee’s association with LifeCare, or (iii) arise out of or result from, directly or indirectly, the use of LifeCare’s time, labor, materials, facilities, or other resources (“Developments”). 

Employee hereby assigns, transfers, and conveys to LifeCare, and hereby agrees to assign, transfer, and convey to LifeCare during or after the Term, all
of his right and title to and interest in all Developments. Employee shall, from time to time upon the request of LifeCare during or after the Term, execute and deliver any and all instruments and documents and take any and all other actions which,
in the judgment of LifeCare or its counsel, are or may be necessary or desirable to document any such assignment, transfer, and conveyance to LifeCare or to enable LifeCare to file and process applications for, and to acquire, maintain, and enforce,
any and all patents, trademarks, registrations, or copyrights with respect to any of the Developments, or to obtain any extension, validation, re-issue, continuance, or renewal of any such patent, trademark, registration, or copyright. LifeCare will
be responsible for the preparation of any such instrument or document and for the implementation of any such proceedings and will reimburse Employee for all reasonable expenses incurred by him in complying with this Section 9.

 10. CERTAIN REMEDIES. Any breach or violation by Employee of any
of Sections 6, 7, 8, and 9 shall entitle LifeCare, as a matter of right, to an injunction issued by any court of competent jurisdiction, restraining any further or continued breach or violation, or to specific performance requiring the
compliance with Employee’s covenants. This right to an injunction or other equitable relief shall be in addition to, and not in lieu of, any other remedies to which LifeCare may be entitled. The existence of any claim or cause of action of
Employee against LifeCare, or any subsidiary or affiliate of LifeCare, whether based on this Agreement or otherwise, shall not constitute a defense to the enforcement by LifeCare of Employee’s covenants in any of Sections 6, 7, 8, and 9.
The covenants in Sections 6, 7, 8, and 9 and in this Section 10 shall survive the expiration or termination of Employee’s employment under this Agreement. 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 47

 11. AMENDMENT. This Agreement may be amended only
by an instrument in writing signed by both parties. Such signed instruments shall state the effective date of the amendment. 
 12.
BINDING AGREEMENT; SUCCESSORS AND ASSIGNS. This Agreement shall be binding upon, and shall inure to the benefit of,
LifeCare and Employee and their respective legal representatives, heirs, executors, administrators, and successors and assigns (as permitted by this Section 12), including any successor to LifeCare by merger, consolidation, or
reorganization and any other person that acquires all or substantially all of the business and assets of LifeCare. LifeCare shall have the right, without the need for any consent from Employee, to assign its rights, benefits, remedies, and
obligations under this Agreement to one or more other persons. The rights, benefits, remedies, and obligations of Employee under this Agreement are personal to Employee, however, and may not be assigned or delegated by him; except that this shall
not preclude (i) Employee from designating one or more beneficiaries to receive any amount or benefit that may be paid or provided after Employee’s death or (ii) the legal representative of Employee’s estate from assigning any
right or benefit under this Agreement to the person or persons entitled thereto under Employee’s will or the laws of intestacy applicable to Employee’s estate, as the case may be. 
 13. CERTAIN DEFINED TERMS. In this Agreement, (i) “include” and “including”
do not signify any limitation, (ii) an “affiliate” means any other person or entity directly or indirectly controlling, controlled by, or under common control with that person, and (iii) “business day”
means any Monday through Friday, other than any such weekday on which the executive offices of LifeCare are closed. 
 14.
CODE OF CONDUCT. Employee shall adhere to, and conduct all of its activities pursuant to this Agreement in accordance with, LifeCare’s Code of Conduct (a
copy of which has been provided to, and reviewed by, Employee), which is a part of LifeCare’s Corporate Compliance Program. Employee agrees that all information related to LifeCare’s Corporate Compliance Program constitutes confidential
information and Employee shall protect, to the extent permitted by law, the confidential nature of such information. 
 15.
COUNTERPARTS. This Agreement may be executed simultaneously in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the
same instrument. 
 16. ENTIRE AGREEMENT. This Agreement (together with
any exhibits attached hereto) constitutes the entire agreement between the parties hereto pertaining to the subject matter hereof and supersedes all prior and contemporaneous agreements, offer letters, understandings, negotiations and discussions,
whether oral or written, of the parties, and there are no warranties, representations or other agreements between the parties in connection with the subject matter hereof except as specifically set forth herein. No changes in or additions to this
Agreement shall be recognized unless incorporated herein by amendment, as provided herein, such amendment(s) to become effective on the date stipulated in such amendment(s). 
 17. FORCE MAJEURE. Neither party shall be liable or be deemed in breach of this Agreement for any failure or delay of performance
which results, directly or indirectly, from acts of God, civil or military authority, public disturbance, accidents, fires, or any other cause beyond the reasonable control of either party. 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 48

 18. GOVERNING LAW; VENUE; CONSENT
TO JURISDICTION. This Agreement, and the rights, remedies, obligations, and duties of the parties under this Agreement, shall be governed by, construed in accordance with and
enforced under the laws of the State of Texas, without giving effect to the principles of conflict of laws of such state. Venue for such action shall be proper in Collin County. The parties irrevocably (i) submit to the foregoing exclusive
jurisdiction, (ii) agree that all claims in respect of such action or proceeding may be heard and determined in such courts, (iii) waive, to the fullest extent they may effectively do so, the defense of an inconvenient or inappropriate
forum to the maintenance of such action or proceeding, and (iv) waive any defense based on lack of personal jurisdiction of any such purpose. 
 19. HEADINGS. The headings of this Agreement are inserted for convenience only and are not to be considered in the interpretation of this
Agreement. They shall not in any way limit the scope or modify the substance or context of any Sections of this Agreement. 
 20.
NON-DISCRIMINATION. LifeCare is an Equal Opportunity Employer. LifeCare abides by all federal and state regulations relating to discrimination in hiring, promotion and
termination. All applicants will be considered for possible employment regardless of race, color, creed or national origin. Promotions will be granted based only upon the merit of the employee. No employee may be dismissed because of race, color,
creed, age or discriminatory reason. 
 21. NO RULE OF
CONSTRUCTION. The parties acknowledge that this Agreement was initially prepared by LifeCare solely as a convenience and that all parties and their counsel hereto have read and fully negotiated
all the language used in this Agreement. The parties acknowledge that because all parties had an opportunity for their counsel to participate in negotiating and drafting this Agreement, no rule of construction shall apply to this Agreement that
construes ambiguous or unclear language in favor of or against any party. 
 22.
NOTICES. Any notice, consent, or other communication to be given under this Agreement by any party to any other party shall be in writing and shall be either (i) personally delivered,
(ii) mailed by registered or certified mail, postage prepaid with return receipt requested, or (iii) delivered by overnight express delivery service or same-day local courier service or at such other address as may be designated by the
parties from time to time in accordance with this Section 22. Notices delivered personally, by overnight express delivery service or by local courier service shall be deemed given as of actual receipt. Mailed notices shall be deemed
given three (3) business days after mailing. 
  

			
	 If to Employee:
	  	Stuart Archer
		  	                             
                                         
            
		  	                             
                                         
            
		
	 If to LifeCare:
	  	LifeCare Management Services, L.L.C.
		  	5560 Tennyson Parkway
		  	Plano, Texas 75024
		  	Attention: CEO
		  	Telecopy: 469-241-2199

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 49

 23. NUMBER AND
GENDER. When required by the context, each number, singular and plural, shall include all numbers, and each gender shall include the feminine, masculine and neuter. 

24. SEVERABILITY. If any provision of this Agreement is found to be invalid or unenforceable
for any reason, then (i) that provision shall be severed from this Agreement, (ii) this Agreement shall be construed and enforced as if that invalid or unenforceable provision never constituted a part of this Agreement, and (iii) the
remaining provisions of this Agreement shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by applicable law. Further, in lieu of that invalid or unenforceable provision, there shall be added to this
Agreement a provision as similar in its terms to that invalid or unenforceable provision as may be possible and be valid and enforceable. 
 25.
SURVIVAL OF OBLIGATIONS. Termination of this Agreement shall not relieve either party from fulfilling any obligation that, at the time of termination, has
already accrued to the other party or which thereafter may accrue with respect to any act or omission that occurred prior to such termination. 

26. WAIVER. No delay or omission by either party to this Agreement in the exercise or
enforcement of any of its powers or rights hereunder shall constitute a waiver of such power or right. A waiver by either party of any provision of this Agreement must be in writing and signed by such party, and shall not imply subsequent waiver of
that or any other provision. 
 27. INDEPENDENT REPRESENTATION.
Employee has consulted with his or her own independent counsel regarding this Agreement and the transactions contemplated herein to the extent desired by Employee. 
 28. RELOCATION. Employee will relocate to the Plano/Dallas area within 60 days from the date he begins work for LifeCare under this Agreement.
LifeCare will provide Employee with a relocation package that includes the following: payment of closing costs on the sale and purchase of Employee’s homes, reimbursement for expenses related to reasonable house hunting trips, reimbursement for
temporary housing and commuting costs for a period not to exceed one year, and reimbursement for the move of household goods. Additionally the company will “gross-up” executive’s compensation for any tax consequences associated with
the cost of relocating to the Plano/Dallas area. 

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 50

 In Witness Whereof, the parties hereto have executed this Agreement effective as of the date set
forth above. 
  

			
	 LIFECARE:

 
 LIFECARE MANAGEMENT SERVICES, L.L.C., a Louisiana limited liability
company

		
	By:	 	/s/ Phillip B. Douglas
		 	Title: Chief Executive Officer
		 	Printed Name: Phillip B. Douglas

  

			
	Employee:
		
		 	/s/ Stuart L. Archer
		 	Stuart Archer

  

			
	EMPLOYMENT AGREEMENT	  	PAGE 51

 EXHIBIT A 

EMPLOYEE RELEASE OF CLAIMS 
 FOR AND IN CONSIDERATION OF the benefits to be provided me in connection with the termination of my employment, as set forth in the employment agreement between me,
            , and LifeCare Management Services, L.L.C. dated as of             (the “Agreement”), which are
conditioned on my signing this Release of Claims and to which I am not otherwise entitled, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, I, on my own behalf and on behalf of my heirs,
executors, administrators, beneficiaries, representatives and assigns, and all others connected with or claiming through me, hereby release and forever discharge LifeCare and all of its affiliates (as that term is defined in the Agreement) and all
of their respective past, present and future direct and indirect officers, directors, trustees, shareholders, employees, agents, general and limited partners, members, managers, joint venturers, representatives, successors and assigns, and all
others connected with any of them, both individually and in their official capacities, from any and all causes of action, rights and claims of any type or description, known or unknown, which I have had in the past, now have, or might now have,
through the date of my signing of this Release of Claims, in any way resulting from, arising out of or connected with my employment by LifeCare or any of its affiliates or the termination of that employment or pursuant to any federal, state or local
law, regulation or other requirement (including without limitation Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and the fair employment practices laws of the state or
states in which I have been employed by LifeCare or any of its affiliates, each as amended from time to time). 
 Excluded from the scope of
this Release of Claims is any claim arising under the terms of the Agreement after the effective date of this Release of Claim. 
 In signing
this Release of Claims, I acknowledge my understanding that I may not sign it prior to the termination of my employment, but that I may consider the terms of this Release of Claims for up to twenty-one (21) days (or such longer period as
LifeCare may specify) from the later of the date my employment with LifeCare terminates or the date I receive this Release of Claims. I also acknowledge that I am advised by LifeCare and its affiliates to seek the advice of an attorney prior to
signing this Release of Claims; that I have had sufficient time to consider this Release of Claims and to consult with an attorney, if I wished to do so, or to consult with any other person of my choosing before signing; and that I am signing this
Release of Claims voluntarily and with a full understanding of its terms. 
 [Remainder of Page Intentionally Left Blank]

 I further acknowledge that, in signing this Release of Claims, I have not relied on any promises or
representations, express or implied, that are not set forth expressly in this Release of Claims or the Agreement. I understand that I may revoke this Release of Claims at any time within seven (7) days of the date of my signing by written
notice to the Chair of the Board at its principal place of business and that this Release of Claims will take effect only upon the expiration of such seven-day revocation period and only if I have not timely revoked it. 

Intending to be legally bound, I have signed this Release of Claims under seal as of the date written below: 

[NOT EXECUTED UNLESS EMPLOYEE LEAVES LIFECARE—Not at time of signing employment contract] 

Signature:
                                        

 Name (please print):
                                        

 Date Signed:

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