Document:

Form of Cadillac Master CoachBuilder Agreement

  
 Exhibit 10.1

  
 Cadillac Master Coachbuilder Agreement

  
 NOW THEREFORE, in consideration of the mutual promises contained herein,
the parties agree as follows: 
  

	1.	Cadillac Master Coachbuilder Program Requirements 

  
 To qualify for the rights and privileges as an authorized Cadillac Master Coachbuilder under this Program, the Coachbuilder shall: 
  

	 	a.	Complete or modify and lengthen the wheelbase of the Cadillac Vehicles that are identified by Cadillac as included in the Program. 

  

	 	b.	Make its facility(ies), personnel and records available during normal business hours for inspection and review by Cadillac for the purpose of rating Coachbuilder’s operations
which relate to the purpose of the Program, including design, build and assembly, quality, and warranty processes. 

  

	 	c.	Achieve Cadillac Master Coachbuilder status consistent with Cadillac’s Master Coachbuilder Process Assessment for each facility that completes or modifies the Vehicles
identified by Cadillac as included in the Program. 

  

	 	d.	Commit to achieve a continuous improvement process in all phases of manufacturing and business operations. At a minimum, the Coachbuilder will implement and develop written
processes for those key areas outlined in the Master Coachbuilder Process Assessment and Vehicle Quality Reviews performed by Cadillac, and implement any action plans for continuous improvement which Coachbuilder has developed as a result of such
Process Assessment or Quality Reviews. Coachbuilder understands that Cadillac has relied upon such commitment in executing this Agreement and that a periodic review will be required to maintain qualification. 

  

	 	e.	Review and integrate on a timely basis, Cadillac Program guidelines as contained in Coachbuilder Information Updates (bulletins), and any revisions that may be
issued from time to time. The Coachbuilder acknowledges that the Cadillac Program guidelines contained in Coachbuilder Information Updates (bulletins), and any revisions thereto, issued from time to time by Cadillac, are incorporated into this
Agreement by reference. Consistent with this understanding, the Coachbuilder acknowledges that this Agreement and the Coachbuilder Information Updates (bulletins) and any revisions thereto are to be construed, to the extent possible, as consistent
with each other and as cumulative; provided, however, that if such construction is unreasonable, the terms and conditions set forth in this Agreement will control unless provided otherwise in the Coachbuilder Information Updates (bulletins).

	 	f.	Send a representative to periodic meetings at times and locations designated by Cadillac. The purpose of the meetings will be to provide a forum for communication. Cadillac will
attempt to schedule such meeting at times and places convenient to the Coachbuilder. 

  

	 	g.	Notify Cadillac of any change in ownership, location, or significant alteration/rearrangement or layout of Coachbuilder’s manufacturing/production operations. At time of such
notification, Cadillac reserves the right to determine appropriateness of continuing Master Coachbuilder status or if re-assessment is required. 

  

	 	h.	Utilize Cadillac Master Coachbuilder identification plates only on qualified Vehicles identified by Cadillac as included in the Program, and built within the requirements as
specified in the Program. 

  

	 	i.	If requested, supply to Cadillac service information for use by select Cadillac Limousine Dealers. Requested information is to be provided on a timely basis, at no cost to Cadillac
or the Cadillac Dealers. 

  

	 	j.	Provide a minimum warranty of 24 months / 24,000 miles on all vehicle conversion components and workmanship performed by Coachbuilder on converted Vehicles.

  

	 	k.	Document and honor warranty policy and processes. Promptly approve claims as agreed between Coachbuilder and repairing organization (Cadillac Dealer, independent garage or other
Coachbuilder facility) to assure customer satisfaction. 

  

	 	1.	Not exceed the General Motors’ Gross Vehicle Weight Rating (GVWR), including front and rear Gross Axle Weight Ratings (GAWR), on any GM passenger vehicle and limit occupants to
nine (9) passengers excluding the driver. On Vehicles associated with this program: (i) Any Vehicle which exceeds the mass specifications as stated in the Document for Incomplete Vehicle and/or outlined in the Converter Guidelines Manual; or exceeds
130 inches in stretched length, is excluded from the Program, including financial assistance/incentives, advertising and labeling, and (ii) all base Vehicle warranties, including the Professional Vehicle Protection Plan, will be suspended, with all
risk, penalties and customer satisfaction to be assumed and assured by Coachbuilder. 

  

	 	m.	Return “Conversion Authentication Document” (ATTACHMENT I) provided by Cadillac, with all data requested furnished therein, within 30 days of each completed GM passenger
vehicle (new or used) conversion beyond 120 inches or within 50 pounds of GVWR/GAWR limits. 

  

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	 	n.	With regards to all GM passenger vehicles: possess, maintain, update and comply with all applicable Motor Vehicle Safety Standards and other laws and regulations as stipulated by
the appropriate government agencies. 

  

	 	o.	Maintain a record of the name and address of the first retail purchaser of each Cadillac vehicle supplied to Coachbuilder and date of such delivery. Forward to Cadillac a completed
GM Delayed Warranty Start form to update customer warranty information. 

  

	 	p.	Not sell, transfer, assign or delegate non-converted qualified Vehicles to non-certified (Master) coachbuilders without prior written consent of Cadillac and the ordering Cadillac
Dealer. 

  

	2.	Cadillac Support of the Cadillac Master Coachbuilder Program 

  
 To support the Program, Cadillac shall: 
  

	 	a.	Provide administration and coordination for the Program. 

  

	 	b.	Visit and inspect Coachbuilder’s facility(ies) to perform a Process Assessment, a Quality Vehicle Review and examine compliance with Program standards, and review the results
of assessment and review with Coachbuilder. 

  

	 	c.	Advertise and promote the Cadillac Master Coachbuilder Program and authorized Cadillac Master Coachbuilders. 

  

	 	d.	Provide one or more copies of the Converter Guidelines Manual which provides engineering recommendations for qualified Vehicle areas affected by conversion.

  

	 	e.	Provide Coachbuilder with access to select GM / Cadillac training programs. 

  

	 	f.	Provide communication to Cadillac Master Coachbuilders on current product, revisions, and preparations for future product, including communication support through bulletins and
periodic meetings. 

  

	 	g.	Provide limited technical support for Coachbuilder’s designs that interface with Cadillac systems not to include Coachbuilder’s system design. 

  

	 	h.	Provide a Cadillac representative for engineering/manufacturing, technical support, and general business and program information. 

  

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	 	i.	Provide Coachbuilder with Cadillac Master Coachbuilder Vehicle identification plates and other Program identification items AS MAY BE DETERMINED BY
CADILLAC. 

  

	 	j.	Periodically provide incentives on certain Vehicles; provided however, that Coachbuilder shall reimburse Cadillac for any such incentive to the extent any Vehicle shall be
completed, modified or sold outside the Program requirements. 

  

	 	k.	The sale of qualified Cadillac Vehicles to authorized Cadillac Master Coachbuilders THROUGH AUTHORIZED CADILLAC DEALERS for the purpose of conversion to stretch
limousines and funeral coaches are an approved exception to the GM policy prohibiting franchised GM dealers the sale of GM vehicles for resale. 

  

	3.	Appeals: Cadillac Master Coachbuilder Process Assessment 

  
 In the event Coachbuilder does not achieve an assessment rating qualifying for continued Cadillac Master Coachbuilder status, it may request, in writing
received by Cadillac within 15 days of such determination, a reconsideration of the rating. A review by Cadillac Master Coachbuilder Program Management will be made. If Coachbuilder is not satisfied with the decision of the Program Manager,
Coachbuilder may then request, in writing received by Cadillac within 15 days of such , determination, further review by Cadillac Executive Management. The parties to this Agreement will be bound by the decision of Cadillac Executive Management.

  

	4.	Advertisement, Promotion 

  
 Coachbuilder may, at its option, advertise or promote its qualification under the Cadillac Master Coachbuilder Program, but only in connection with
Vehicles identified by Cadillac as included in the Program. Coachbuilder shall continuously comply with the Cadillac Master Coachbuilder advertising guidelines and shall avoid in every way any deceptive, misleading, confusing or illegal advertising
or promotion. Coachbuilder shall be responsible for compliance with all applicable laws and regulations governing its business, including those relating to advertising. 
  

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	5.	Limited License for Program Trademarks, Trade Name & Vehicle Badging 

  
 The use of Cadillac Master Coachbuilder identification is reserved exclusively for authorized Cadillac Master Coachbuilders
in connection with Vehicles identified by Cadillac as included in the Program and which meet the Program requirements. This signed Agreement is considered written approval for the use of Cadillac Master Coachbuilder Vehicle identification plates as
well as other Program identification items. Coachbuilder may not use any other trademark, trade name or logo used or claimed by Cadillac or any of its subsidiaries except with Cadillac’s prior written approval. When such approval is given,
Coachbuilder may use such trademark, trade name or logo only in connection with Cadillac products, and then only in a manner and form approved by Cadillac in its sole business judgment. If, after such approval, Cadillac should at any time reasonably
request, Coachbuilder shall promptly discontinue such use. This limited license shall terminate immediately upon termination of this Agreement by either party. 
  

	6.	Term and Termination 

  

	 	a.	This Agreement may be terminated at will by either party by giving at least 30 days written notice to the other party. Unless earlier terminated, this Agreement shall end at the
conclusion of the 2003 model year, which occurs on approximately August 31, 2003. Neither party shall have any obligation to renew this Agreement. 

  

	 	b.	Upon the occurrence of any of the following events, Cadillac may terminate this Agreement immediately upon written notice to Coachbuilder. 

  

	 	i.	Failure of Coachbuilder to perform according to Program requirements and standards. If Coachbuilder’s status is under appeal, as provided in Section 3, termination will not be
effective until the appeal process is completed as provided therein. 

  

	 	ii.	Failure of Coachbuilder to cure any other breach of this Agreement within thirty days after written notice from Cadillac. 

  

	 	iii.	Failure of Coachbuilder to function in the course of business for more than 12 consecutive business days. 

  

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	 	iv.	Coachbuilders direct or indirect involvement (including ownership, partial ownership, or receiving profits) with another corporation, business or manufacturing facility that
converts, lengthens completes or otherwise modifies: 

  
 a) Cadillac vehicles for the limousine/funeral vehicle marketplace, where such corporation, business, or manufacturing facility is not authorized by Cadillac to participate in the Program as an approved Cadillac Master Coachbuilder; or

  
 b) General Motors vehicles other than Cadillac vehicles, and
such vehicles do not comply with General Motors’ GVWR, GAWR, curb weight, or federal, state, or local laws and regulations. 
  

	 	c.	Upon termination of this Agreement, Coachbuilder shall, as directed by Cadillac, immediately cease and desist: 

  
 i. Advertising or promoting Coachbuilder as being an authorized Cadillac
Master Coachbuilder or otherwise being qualified for the Cadillac Master Coachbuilder Program. 
  
 ii. At Coachbuilder’s expense, remove from all signs used or owned by Coachbuilder and from all forms, stationery and other papers used by
Coachbuilder, any reference to the Cadillac Master Coachbuilder Program. 
  
 iii. Refrain from doing anything whether or not specified above that would indicate Coachbuilder is, or has been, qualified under the Cadillac Master Coachbuilder Program. 
  

	 	d.	If Coachbuilder does not comply with the requirements of this Section 6, Coachbuilder shall reimburse Cadillac for all costs and expenses, including reasonable attorney’s fees,
incurred by Cadillac in enforcing compliance with this section. 

  

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	7.	Notice, Demand and Consent 

  
 All notices, demands and consents allowed or required by this Agreement shall be in writing and shall be given by registered or certified mail addressed
to the address listed below, or by personal delivery, and shall be deemed given when so mailed or delivered. 
  

			
	 CADILLAC

	  	 COACHBUILDER

	 Cadillac Professional Vehicle
 Program
Headquarters
 22600 Hall Road, Suite 104
 Clinton Township, MI
48036
	  	 

  

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 Additional Terms & Conditions Applicable to Cadillac Master Coachbuilder 
 Professional Vehicle Manufacturer Agreement 
  

	8.	Definitions 

  
 The following terms, as used herein, shall have the following meanings: 
  

	 	a.	“Agreement” means this Agreement including all attachments herewith and Manuals and procedures incorporated herein by reference as updated from time to time.

  

	 	b.	“Dealer” means independent authorized GM / Cadillac dealer operating pursuant to a Dealer Agreement. 

  

	 	c.	“Dealer Agreement” means the Dealer Sales & Service Agreement in place between Cadillac and independent authorized Cadillac Dealers. 

 

	 	d.	“Including” or “includes” means including, but not limited to. 

  

	 	e.	“Master Coachbuilder Converter Guidelines Manual” or “Converter Guidelines Manual” means the manual distributed to authorized Cadillac
Master Coachbuilders with that name. This manual is offered to assist Master Coachbuilders in converting qualified Cadillac Vehicles into limousines and funeral coaches; however, it is not intended to be a complete “how to” authority, or a
substitute for sound engineering, validation for government compliance and other judgment. 

  

	 	f.	“Master Coachbuilder Process Assessment”, means the assessment periodically performed of Cadillac Master Coachbuilders as described in Section 2 of this Agreement.

  

	 	g.	“Model Year” means Cadillac’s Vehicle model year, generally commencing around September 1, and concluding around August 31 of the following calendar year.

  

	 	h.	“Program” means the Cadillac Master Coachbuilder Program as described in this Agreement. 

  

	 	i.	“Quality Vehicle Review “ means the review periodically performed by the Cadillac Master Coachbuilders converted vehicles indicated as ready for delivery to a
customer as described in section 2 of this agreement. 

  

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	 	j.	“Vehicles” means new and unused Cadillacs equipped with Coachbuilder Option Packages (B9Q or V4U); or other vehicles designated by Cadillac for this application,
which when completed or modified by Coachbuilder meet the criteria in Section 1 of this Agreement 

  

	 	k.	“Work” includes all related design, engineering, packaging and material selections of the vehicle modifications offered by the Coachbuilder and all processes to
accomplish such modification under this Agreement. 

  

	9.	Vehicle Orders, Cadillac Prices, Scheduling 

  

	 	a.	Cadillac will ship Vehicles in accordance with an ordering Cadillac Dealer’s request to either; (1) the ordering dealer, (2) a “ship to” Cadillac dealer, or (3) a
designated Bailment dealer. Coachbuilder agrees to purchase such Vehicles ordered and agreed upon by Coachbuilder and the ordering Dealer. No minimum quantity of Vehicles is assured by Cadillac or Coachbuilder. No Vehicle will be shipped without a
Dealer order accepted by Cadillac for that Vehicle. Dealer orders for Vehicles shall be handled in accordance with Cadillac’s typical order procedures. 

  

	 	b.	Cadillac reserves to itself discretion in accepting orders and distributing Vehicles, and its judgment in such matters shall be final. Dealer orders for Vehicles are not binding on
Cadillac until accepted by Cadillac, and may be canceled by Dealer or Cadillac until that time. An order is accepted by Cadillac when the order is released for production. 

  

	 	c.	Cadillac’s prices and other terms of sale applicable to vehicles are those set forth in applicable Cadillac publications to Dealers. Such prices and other terms may be changed
by Cadillac at any time. Vehicles ordered by Dealers under this Agreement are not eligible for any price protection, model close-out or other allowance that otherwise may have been available on orders submitted by Dealers. 

 

	 	d.	Coachbuilder shall not grant any security, lien, or other interest in any Vehicle (other than equipment installed thereon by Coachbuilder) without prior written approval of the
ordering Cadillac Dealer, and shall not permit any other person, including any governmental entity, to acquire such an interest adverse to Dealer. Coachbuilder shall promptly reimburse the ordering Dealer for any money paid by such Dealer to
discharge any such adverse lien or interest. 

  

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	 	e.	Cadillac shall have the right to examine Vehicles and Coachbuilder’s records in respect thereof at any time during regular business hours. 

  

	 	f.	Upon taking delivery of each Vehicle, Coachbuilder should inspect it for damage or shortage and execute appropriate documentation 

  

	11.	Delivery, Title and Risk of Loss, Insurance 

  

	 	a.	Cadillac will select the assembly and shipping locations and the modes of transportation for delivery of Vehicles to Coachbuilder. Title and risk of loss shall pass to the ordering
Dealer upon delivery by Cadillac to a carrier (F.O.B. General Motors assembly plant), in accordance with Cadillac’s typical procedures. Delivery shall be to the identified Cadillac Bailment Location. 

  

	 	b.	Coachbuilder shall indemnify and hold Cadillac harmless from and against any and all loss, damage or expense, including reasonable attorneys’ fees and expenses incurred from
any litigation, arising from or relating to any claim for injury (including death) or property damage in connection with the use, operation or storage of any Vehicle while in Coachbuilder’s possession or control under this Agreement, unless
such injury is solely caused by Cadillac and is in no way the fault of the Coachbuilder. 

  

	 	c.	Coachbuilder shall obtain and maintain pursuant to the terms of this agreement, at its sole expense, the following types of insurance coverage, with minimum limits as set forth
below: 

  

	 	i.	Commercial General Liability covering liability arising from premises, operations, independent contractors, products-completed operations, personal and advertising injury, and
liability assumed under an insured contract -$3,000,000 each occurrence. Coverage shall be maintained at least 10 years after expiration or cancellation of this agreement. 

  

	 	ii.	Commercial Automobile Liability covering all owned, hired, and non-owned vehicles - $3,000,000 each occurrence, including all statutory coverage’s for all states of operation.

  

	 	iii.	Workers Compensation - statutory limits for all states of operation. 

  

	 	iv.	Employers Liability - $1,000,000 each employee for bodily injury by accident and $ 1,000,000 each employee for bodily injury by disease. 

  

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	 	v.	Garage Keepers Legal Liability on a direct primary coverage basis including comprehensive and collision coverage with a limit equal at least to the inventory of Vehicles and in any
event not less than $100,000. 

  

	 	d.	Coachbuilder shall provide Cadillac with certificate(s) of insurance evidencing compliance with the insurance requirements set forth above. Certificate(s) will provide that Cadillac
shall be named an additional insured on all liability policies (except Garage Keepers, Workers’ Compensation and Employers Liability) and state that the above required coverage’s shall apply as primary insurance with respect to any other
insurance or self-insurance programs afforded to Cadillac. In addition, the certificate shall provide that Cadillac will receive thirty (30) days’ prior written notice from the insurer of any termination or reduction in the amount or scope of
coverage. 

  

	 	e.	Such certificates shall be in a form acceptable to, and underwritten by insurance company(ies) reasonably satisfactory to Cadillac. The purchase of appropriate insurance coverage by
Coachbuilder or the furnishing of certificate(s) of insurance shall not release Coachbuilder from its respective obligations or liabilities under this Agreement. 

  

	12.	Work, Standard of Workmanship, Compliance with Laws 

  

	 	a.	Coachbuilder shall use its best skill and judgment and shall perform all work in accordance with the highest professional standards of workmanship, and it shall exercise due care to
ensure that all work it performs is free from defects in design, materials, and workmanship. Coachbuilder shall further employ or retain persons with appropriate technical competence for the work being performed. Cadillac may provide technical
information to assist Coachbuilder, but Coachbuilder will control and bear full responsibility for the design and manufacture of the end product. 

  

	 	b.	Coachbuilder acknowledges that the reputation of Cadillac and its products may be affected by the quality, reliability, and durability of Coachbuilder’s products and its
conduct in the marketplace. Cadillac may provide Coachbuilder with Converter Guidelines and other information for improving end product quality, reliability and durability, and provide to Coachbuilder a periodic Assessment of its processes.
Coachbuilder is responsible for selecting and implementing processes which meet customer expectations for safety, quality, reliability, and durability. 

  

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	 	c.	Coachbuilder agrees to (a) maintain a viable dealer and consumer relations activity, (b) offer a competitive warranty on all conversion components and workmanship (including any
‘as received’ vehicle component affected by its work) to Dealers and consumers with a duration of at least 24 months from retail delivery or 24,000 miles, whichever occurs first, (c) maintain through Dealers, and others at
Coachbuilder’s discretion, a system of convenient warranty corrections for consumers, and (d) make available to Dealers service replacement parts with number identification systems for warranty and non-warranty service for a reasonable period
of time after vehicles are sold to consumers. 

  

	 	d.	The written new vehicle warranty provided by Cadillac with each vehicle contains the only Cadillac warranty applicable to each vehicle, and Cadillac neither assumes nor authorizes
anyone to assume for it any other obligation or liability in connection with such vehicle. In particular, Cadillac does not assume, and hereby disclaims, any warranty or other liability or obligation, including any implied warranty of
merchantability or fitness for a particular purpose and any product liabilities based upon negligence or strict liability, to Coachbuilder, except if Coachbuilder becomes an owner of a vehicle and then only to the extent of the written new vehicle
warranty. Coachbuilder shall ensure that Cadillac’s written new vehicle warranty and other product information intended for the consumer remain with each vehicle. Coachbuilder shall supplement these materials with its own warranty and other
information which clearly describe its warranty to vehicle owners and the means in which to have warranty and other corrections completed. 

  

	 	e.	Coachbuilder shall comply with all federal, state, and local laws, regulations, and standards in its performance of its Work. Coachbuilder acknowledges its legal responsibility
insofar as it is the manufacturer of an end product, and agrees to certify and warrant its contribution to the end product. Further, Coachbuilder agrees to cooperate in achieving compliance with applicable laws and regulations.

  

	 	f.	Coachbuilder shall promptly notify Cadillac of any potential safety related defect or severe flaw in its Work on or in one or more Vehicles. 

  

	 	g.	When a Coachbuilder who attains Cadillac Master Coachbuilder status is located outside of the United States of America or it’s territories, it’s products must comply with
all of the laws, regulations and standards of the country in which it is located. 

  

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 Additionally, many of the marketing provisions of this agreement that apply exclusively to U.S. General
Motors Corporation Business Activities, such as, but not limited to, new vehicle ordering, pricing, incentives, warranty and service agreements, may be canceled or superseded by those of the General Motors Corporation, entity specific to the country
in which it does business. 
  

	13.	Recall Campaigns-Product Claims 

  

	 	a.	In the event of a recall campaign necessitated by a defect or nonconformity, in a Vehicle for which Coachbuilder is responsible, in whole or in part, Coachbuilder shall reimburse
Cadillac for any and all direct costs, expenses and any penalties which Cadillac may incur, with the understanding that the portion of such direct-costs, expenses and penalties to be borne by Coachbuilder shall be proportional to the degree which
the defect or nonconformity of Coachbuilder’s Work caused the recall. 

  
 Prior to Cadillac performing any recall campaign for which it expects reimbursement from Coachbuilder, Cadillac and Coachbuilder will exchange information and will consult with each other with respect to the need and
advisability thereof; provided, however, that the final decision as to whether or not Cadillac will perform a recall shall in every instance rest with Cadillac. 
  

	 	b.	With respect to any actual, potential, or threatened litigation, action, or proceeding, regardless of whether such is based on strict liability, negligence, warranty, or other
theory (“Product Liability”), relating to any aspect of Coachbuilder’s Work, each of the parties hereto shall (i) communicate and cooperate with the other and, if necessary, the appropriate insurance carrier, to the fullest extent
reasonably possible in investigation of the facts and circumstances surrounding the Claim and in any litigation involving the Claim, (ii) refrain from taking any position adverse to the interests of the other party to this Agreement, and (iii) not,
except in enforcement of the rights hereunder, institute any claim, action, or proceeding, whether by cross-complaint, third party complaint, interpleader, or otherwise, against the other party to this Agreement. 

  

	 	c.	With respect to any Product Liability or related liability, costs, and expense under this Article, the following are applicable: 

  

	 	i.	Any settlement or payment to satisfy an adverse judgment in any Claim shall be apportioned to Cadillac and Coachbuilder based upon any judgment. If there is no judgment or it is not
definitive as to causation determining each party’s liability then; 

  

 13 

	 	ii	Cadillac and Coachbuilder shall bear their respective costs and expenses incurred in connection with cooperation in investigation and litigation, including those costs incurred for
the production of documents and answering of other discovery. 

  

	 	d.	In the event a Product Liability Claim is brought against Cadillac or Coachbuilder relating to the other’s work, each party shall promptly forward to the other party every
summons and complaint and every other court document received by it; and whether or not the other party is named a party in the action, in no event shall either party take any action toward settlement without prior notification to the other party of such proposed action followed by a reasonable period of time to allow the other party to respond to such
notification. 

  

	14.	Indemnification, Dispute Resolution 

  

	 	a.	In the event a suit or other proceeding is commenced relating to or based upon any aspect of Coachbuilder’s Work, including any portion of a vehicle affected by
Coachbuilder’s Work, Coachbuilder agrees to hold Cadillac harmless and indemnify Cadillac completely from Product Liability losses. Each party shall retain the right to conduct its own defense to such suit or proceeding.

  

	 	b.	In the event of any breach of any obligation contained in this Agreement, the breaching party shall indemnify the nonbreaching party for any damage, costs, and expense, including
reasonable attorney fees, suffered by the nonbreaching party due to the breach. 

  

	 	c.	If it cannot be determined whether, or the extent to which, a settlement of or judgment in a Claim or a recall campaign was related to or based on an aspect of Coachbuilder’s
Work or another part in a vehicle that plaintiff alleged was defective, then either party may submit the matter to binding arbitration in order to determine the relative percentage allocable to each party. Such disputes shall be finally settled
under the Rules of the American Arbitration Association, provided that the arbitration shall not occur until after the conclusion of the Claim. There shall be three (3) arbiters, one appointed by Cadillac and one appointed by Coachbuilder, with the
third appointed by the other two. The arbitration shall be conducted in or around Detroit, Michigan unless the parties agree otherwise; costs of the arbitration shall be shared equally. 

  

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	15.	General Terms 

  

	 	a.	No waiver or modification of any term of this Agreement or creation of additional terms shall be valid or binding upon Cadillac unless made in writing and agreed to by Cadillac. The
failure by either party to enforce any term of this Agreement at any future time shall not be considered a waiver of any right or remedy available hereunder or by law. 

  

	 	b.	This Agreement does not constitute either party the agent or legal representative of the other for any purpose whatsoever. This Agreement is the sole and complete agreement of the
parties and there are no other agreements between them, either oral or written, respecting the subject matter hereof which are not superseded by this Agreement insofar as concerns Vehicles delivered hereunder. 

  

	 	c.	This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan as if entirely performed therein. 

  

	 	d.	Coachbuilder may not assign or delegate this Agreement or any of its obligations under this Agreement, without prior written consent of Cadillac and the ordering Dealer.

  

	 	e.	Except as expressly provided in this Agreement, no right is granted for Coachbuilder to use or display any trademark, service mark, name or design owned by Cadillac.

  

	 	f.	Cadillac agrees that this Agreement shall be equally applied to all Cadillac Master Coachbuilders. 

  

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 IN WITNESS WHEREOF, the parties have caused their duly authorized representatives to execute this Agreement on the dates
set forth below. 
  

									
	COACHBUILDER	 	 	 	 
					
	 	 	_______________________	 	 	 	 	 	 CADILLAC PROFESSIONAL VEHICLE
 PROGRAM HEADQUARTERS
 22600 Hall Rd., Suite 104
 Clinton Township, Michigan 48036

					
	 By:
	 	 	 	 	 	 By:
	 	 
					
	 Title:
	 	 	 	 	 	 Title:
	 	 Master Coachbuilder Program Manager

					
	 Date:
	 	 	 	 	 	 Date:
	 	 

  

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 ATTACHMENT I

  
 

 
  
 Master Coachbuilder

 Conversion Authentication Document (C.A.D.) 
 Required for wheelbase conversions on GM passenger vehicles 
 beyond 120 inches or within
50 pounds of GVWR/GAWR limits 
  
 Company Name:
                                        
                                        
                                        
                                     
  
 Vehicle Identification Number
                                        
                                        
                                        
             
  

							
	     Wheelbase conversion completed on:          -
         -         
	  	 	  	 
	     MM   DD   YY

				
	 _____
	  	Wheelbase Extension (inches)	  	_____	  	 Passenger Capacity excluding driver
 (maximum nine)

				
	 _____
	  	 Reduction In Trunk Capacity (yes/no)
 (N/A on Hearse)
	  	_____	  	If YES, provide cu.ft. reduction

  

											
						
	 _____
	  	Gross Vehicle Weight	  	_____	  	Front Gross Axle Weight	  	_____	  	Rear Gross Axle Weight

  
 PROVIDE THE VALUES
AS DEFINED IN THE CONVERTER GUIDELINES AND MEASURED ON CERTIFIED SCALES 
  

									
	 	 	 	  	 	  	 	  	 
	Print Name (Officer of Company)	 	 	  	Signature (Officer of Company)	  	 	  	Date

  
 Please fax or mail
this completed document to: 
  
 Cadillac Professional
Vehicle 
 Program Headquarters 
 22600 Hall Rd. 
 Suite 104 
 Clinton Township, MI 48036 
 FAX: (800) 528-5515Quality Vehicle Modifier Agreement

  
 Exhibit 10.2

  
 FORD MOTOR COMPANY 
  
 FORD AUTHORIZED AGREEMENT 
 FOR THE QUALIFIED VEHICLE MODIFIERS (QVM) PROGRAM 
  
 THIS AGREEMENT, is made this TWENTY-THIRD (23) day of MARCH, 2004 between COMMERCIAL TRANSPORTATION MANUFACTURING COMPANY (CTMC), a WHOLLY OWNED SUBSIDIARY OF COACH
INDUSTRIES GROUP, INC. (CIGI) corporation having its principal place or business at 35 CARLOUGH ROAD BOHEMIA NY 11716 (“Modifier”), and Ford Motor Company, a Delaware corporation with its principal place of business at the American Road, Dearborn, Michigan 48121 (“Ford”). 
  
 WHEREAS, Ford sells complete vehicles and incomplete vehicles; and 
  
 WHEREAS, Modifier completes or modifiers vehicles; and 
  
 WHEREAS, Ford and Modifier desire to work more closely together to improve customer
satisfaction with the products of both parties; 
  
 WHEREAS, Ford has developed
the Qualified Vehicle Modifiers Program (“QVM Program”) toward that goal; 
  
 NOW, THEREFORE, in consideration of the mutual promises contained herein, the parties agree as follows: 
  

	1.	QVM Program Requirements 

  
 To qualify for the QVM Program, Modifier shall: 
  

	 	a)	Complete or modify vehicles in the United States, Canada or Mexico. 

  

	 	b)	Complete or modify the types of vehicles identified by Ford as included in the Program. 

  

	 	c)	Make facility, personnel and records available for inspection and review by Ford for the purposes of rating Modifier’s engineering capability, design and build process
controls, and quality control procedures. 

  

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	 	d)	Achieve a QVM rating for each facility that manufactures the types of vehicles identified by Ford as included in the Program. 

  

	 	e)	Adopt and follow Ford guidelines and recommendations as from time to time may be issued or updated. 

  

	 	f)	Make facility, personnel and records available for periodic reinspection. 

  

	 	g)	Send a representative to a yearly meeting at a mutually agreed time and place. The purpose of the meeting will be to improve communication by reviewing future product changes, new
guidelines, and any requests from the qualified Modifiers. 

  

	 	h)	Notify Ford of any change in ownership of the Modifier in the facility, in its location, or of the addition of a new manufacturing facility. 

  

	 	i)	Maintain at all times a minimum limit of $5 Million per occurrence of Commercial General Liability insurance including products, completed operations and blanket contractual
liability (or contractual liability coverage specific to this Agreement) with insurers rated at least A VI by A. M. Best Company, or other underwriters agreeable to Ford. The Modifier shall arrange to provide Ford with a certificate or insurance
showing the coverage specified in this paragraph. The insurance policies providing the foregoing coverage shall provide that the insurance company issuing such policy shall give Ford at least 30 days prior written notice of any material alterations,
including: substantial reduction of aggregate limits, if such limits apply; or any change or cancellation. 

  

	2.	Ford Support of the QVM Program 

  
 To support the QVM Program, Ford will: 
  

	 	a)	Provide administration and coordination for the Program. 

  

	 	b)	Visit and inspect Modifier’s facility to determine a rating, and review the results of that rating with Modifier. 

  

	 	c)	Advertising and promote the QVM Program. 

  

	 	d)	Provide communication to Modifiers on current production engineering revisions and future product engineering revisions, including communication support through the Body Builder
Advisory Service. 

  

	 	e)	Provide limited technical support for Modifier designs that interface with Ford systems (not to include Modifier system design) and guidelines for modifications.

  

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	3.	Appeal of Denial of QVM Qualification 

  
 In the event that a Modifier does not achieve a rating sufficient to qualify for the QVM Program, it may request a reconsideration of the rating. Upon written request, a
review by the QVM Program Manager will be made. If Modifier is not satisfied with the decision of the QVM Program Manager, then a formal review by the QVM Steering Committee will be performed if requested by Modifier in writing. The parties to this
agreement will be bound by the decision of the Steering Committee. 
  

	4.	Indemnification 

  
 Ford and Modifier (the “parties”) recognize that the burden of defending against product liability allegations, whether or not meritless or frivolous, should be
borne by the party whose alleged negligence, wrongdoing or defective product is at issue, regardless of whether that company is a party to the particular litigation. The parties also recognize that, under existing law, there are circumstances where
a claimant may sue only one party even though the defect, wrongdoing or negligence alleged is that principal responsibility of the other party. The parties also recognize that this results in the named defendant bearing more – sometimes far
more – than its fair share of the cost of the litigation. In order to avoid as much as possible controversy between the parties as to who shall defend such litigation, or bear the cost of defending such litigation, including the cost of settlements or verdicts, the parties agree as follows: 
  

	 	a)	INDEMNIFICATION BY FORD, With respect to any vehicle supplied by any Ford authorized dealer to Modifier, Ford shall indemnify, hold harmless and protect Modifier from any loss,
damage or expense, including, without limitation, settlements, judgments, expert fees and attorney’s fees resulting from or related to lawsuits, complaints or claims against Modifier for property damage or personal injury where Modifier’s
liability, if any, arises solely because of a defect in manufacture, assembly, materials or design for which Ford (or Ford’s supplier) alone is responsible. 

  

	 	b)	FORD’S DUTY TO DEFEND. Modifier will promptly notify Ford of any lawsuit, complaint or claim which Modifier has reason to believe may be covered by this indemnity agreement. If
the claimant’s sole allegation against Modifier is that Modifier is strictly liable for a defect for which Ford (or Ford’s supplier) alone is responsible, and if Ford’s investigation discloses no basis for Modifier’s liability
other than the allegations in the lawsuit, complaint, or claim, ford will assume Modifier’s defense upon Modifier’s request. Modifier, and/or its Product liability insurance carrier, shall cooperate fully in the defense of the action as
Ford, and/or its Product liability insurance carrier may reasonably require. Ford shall have the right to assume Modifier’s defense at any time, provided that Ford acknowledges Modifier’s right to indemnity under this agreement.

  

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	 	c)	INDEMNIFICATION BY MODIFIER. With respect to any vehicle supplied by any Ford authorized dealer to Modifier, modifier shall indemnify, hold harmless and protect Ford from any loss,
damage or expense, including, without limitation, settlements, judgments, expert fees, and attorney’s fees, resulting from or related to lawsuits, complaints or claims against Ford for property damage or personal injury, where Ford’s
liability, if any, arises solely from modifications or additions made by Modifier. Liability on the part of Ford which arises, if at all, because Ford knew or should have knows that the modification or additions made by Modifier were negligent,
improper or defective, or that Ford expressly or impliedly approved the modifications or additions made by Modifier, will be deemed to be liability which arises “solely from modifications or additions made by modifier” within the meaning
of this paragraph. However, Modifier will not be obligated to indemnify Ford if the modifications or additions were made pursuant to express written instructions provided by Ford, so long as the workmanship and materials for the modification were
not of a substandard quality. 

  

	 	d)	MODIFIER’S DUTY TO DEFEND. Ford will promptly notify Modifier of any lawsuit, complaint or claim which ford has reason to believe may be covered by this indemnity agreement. If
Ford’s alleged liability arises solely from modifications or additions made by Modifier, and if Modifier’s investigation discloses no basis for Ford’s liability other than the allegations in the lawsuit, complaint, or claim, Modifier
will assume Ford’s defense upon Ford’s request. Ford and/or its product liability carrier shall cooperate fully in the defense of the action as modifier, or its product liability carrier, may reasonably require. Modifier shall have the
right to assume Ford’s defense at any time, provided the Modifier acknowledges Ford’s right to indemnity under this agreement. 

  

	 	e)	Neither party will file cross-claims or third-party complaints against the other without notifying the other in advance. Where practicable, the notice should be given sufficiently
in advance to allow through discussion of alternatives to such filing. 

  
 In the appropriate case the parties shall, where settlement is or may be warranted, make a reasonable effort to agree upon the amount each party will contribute to settlement, based upon the nature of the
plaintiff’s allegations. For example, if the case involves an allegation that a modifier’s component is defective, a reasonable allocation would require the modifier to contribute all or most of any settlement amount. If, however, the
allegation concerns a component supplied by Ford, a reasonable allocation would require Ford to contribute all or most of any settlement amount. It is recognized that there will be cases or multiple allegations with respect to each part and that
allocation of responsibility will be dependent on the circumstance of the case. 
  

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 If the case, for any reason, does not settle, the parties will, in advance of trial, make a reasonable
attempt to agree upon the extent to which each company will contribute to satisfy any adverse judgment or verdict that may be returned, based upon the principles set forth in the preceding paragraph. Based on these principles, the parties will
likewise attempt to agree upon the extent to which each will contribute to the cost of defending the litigation, including attorney’s fees. 
  
 In cases where both parties are named defendants, neither party will unilaterally enter into a settlement agreement without first notifying the other
party. 
  

	5.	Advertisement, Promotion 

  
 Modifier may at its option, advertise or promote its qualification under the QVM Program. Modifier shall comply with the QVM advertising guidelines and shall avoid in
every way any deceptive, misleading, confusing or illegal advertising promotion. 
  

	6.	Trademarks and Trade Names 

  
 Modifier may not use any trademark, trade name or logo used or claimed by Ford or any of its subsidiaries except with Ford’s prior written approval. If such approval
is given, Modifier may use such trademark, trade name or logo only in connection with ford products and then only in a manner and form approved by ford. If, after such approval, Ford should at any time so request, Modifier shall promptly discontinue
such use. 
  

	7.	Termination 

  

	 	a)	This agreement may be terminated at will by either party by giving at least 10 days written notice to the other party. 

  

	 	b)	Upon the occurrence of any of the following events, Ford may terminate this agreement immediately upon giving written notice to Modifier: 

  

	 	(i)	Failure of Modifier to maintain a QVM status. If the rating is under appeal, written notice will not be given until the appeal process is completed. 

  

	 	(ii)	Failure of Modifier to perform any other obligation under this agreement within five days after receiving written request for performance from Ford. 

  

	 	(iii)	Failure of Modifier to function in the ordinary course of business for more than 10 consecutive business days. 

  

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	 	c)	Upon termination of this agreement, Modifier shall, as directed by Ford, immediately cease and desist: 

  

	 	(i)	Advertising or promoting Modifier as being qualified under the QVM Program. 

  

	 	(ii)	At Modifier’s expense, remove from all signs used or owned by Modifier and from all forms, stationery and other papers used by Modifier, any reference to the QVM Program.

  

	 	(iii)	Refrain from doing anything, whether or not specified above, that would indicate Modifier has been qualified and the QVM Program. 

  

	 	d)	If Modifier does not comply with this section’s requirements, Modifier shall reimburse Ford for all costs and expenses, including reasonable attorney’s fees, incurred by
Ford in enforcing compliance with this section. 

  

	8.	Notice, Demand and Consent 

  
 All notices, demands and consents allowed or required by this agreement shall be in writing and shall be given by registered or certified mail, addressed to the address
listed below or by personal delivery, and shall be deemed given when so mailed or delivered. 
  

									
					
	 Ford:
	 	 	 	 	 	 Modifier:
	 	 CTMC

	 	 	Ford Motor Company	 	 	 	 	 	 35 CARLOUGH ROAD

	 	 	20901 Oakwood Blvd,	 	 	 	 	 	 BOHEMIA NY 11716

	 	 	PDC, Cube 1BE21	 	 	 	 	 	 1-800-729-1546

	 	 	Dearborn, MI 48124	 	 	 	 	 	 

  

	9.	Assignment 

  
 Modifier may not assign this agreement or delegate performance of its obligations without the prior written consent of Ford. 
  

	10.	Agency 

  
 This agreement does not create the relationship or principal and agent or partner or joint venture between Ford and Modifier for any purpose whatsoever. 
  

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	11.	Entire Agreement 

  
 This agreement constitutes the entire agreement between the parties and, except as provided elsewhere in this agreement, may be amended only by a written agreement
executed by Ford and Modifier. No course of dealing, custom or usage of trade shall modify or supplement the terms of this agreement. 
  

	12.	Applicable Law 

  
 This agreement shall be governed by and construed in accordance with the laws of the State of Michigan as if entirely made and performed in that state. 
  

	13.	Arbitration 

  
 If a dispute arises between the Modifier and Ford, relating to this Agreement, the following procedure shall be implemented before either party pursues other available remedies except that either party may seek
injunctive relief from a court where appropriate in order to maintain the status quo while this procedure is being followed: 
  

	 	(1)	The Modifier and Ford shall hold a meeting promptly, attended by persons with decision-making authority regarding the dispute, to attempt in good faith to negotiate a resolution of
the dispute, provided, however, that no such meeting shall be deemed to vitiate or reduce the obligations and liabilities of the parties hereunder or be deemed a waiver by a party thereto of any remedies to which such party would otherwise be
entitled hereunder. 

  

	 	(2)	If, within 30 days after such meeting, the Modifier and Ford have not succeeded in negotiating a resolution of the dispute, they agree to submit the dispute to mediation in
accordance with the then-current Model Procedure for Mediation of Business Disputes of the Center for Public Resources and to bear equally the costs of the mediation. 

  

	 	(3)	The Modifier and Ford will jointly appoint a mutually acceptable mediator, seeking assistance in such regard from the Center for Public Resources if they have been unable to agree
upon such appointment within 20 days from the conclusion of the negotiation period. 

  

	 	(4)	The Modifier and Ford agree to participate in good faith in the mediation and negotiations related thereto for a period of 30 days. If the parties are not successful in resolving
the dispute through mediation, then the parties agree to submit the matter to binding arbitration in accordance with the Center for Public Resources Rules for Non-Administered Arbitration of Business Disputes, by a sole arbitrator.

  

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	 	(5)	Mediation or arbitration shall take place in the City of Dearborn unless otherwise agreed by the parties. The substantive and procedural laws of the State of Michigan shall apply to
the proceedings. Equitable remedies shall be available in any arbitration. Punitive damages shall not be awarded. This paragraph (13) is subject to the Federal Arbitration Act, 9. U.S.C.A. Section 1, et. seq. and judgment upon the award rendered by
the arbitrator, if any, may be entered by any court having jurisdiction thereof. 

  

			
		
	 By:
	 	/s/ Illegible
	 	 	FORD MOTOR COMPANY

  

			
		
	 By:
	 	/s/    FRANK
O’DONNELL        
	 	 	MODIFIER
	 	 	FRANK O’DONNELL

  

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