Document:

St. Petersburg  Ordinance 643-G

 EXHIBIT 10.57 
  
 ORDINANCE NO. 643-G 
  
 AN ORDINANCE APPROVING AN EXTENSION OF THE KNOLOGY BROADBAND OF FLORIDA, INC. CABLE TELEVISION FRANCHISE FROM SEPTEMBER 9, 2006. TO SEPTEMBER 9, 2009,
SUBJECT TO TERMS AND CONDITIONS; AMENDING ORDINANCE 239-G OF THE CITY OF ST. PETERSBURG WITH RESPECT TO THE EXPIRATION DATE OF THE FRANCHISE AND PROVIDING AN EFFECTIVE DATE. 
  
 WHEREAS, Verizon Media Ventures Inc., formerly known as GTE Media Ventures Inc., has transferred to Knology Broadband of
Florida, Inc., a non-exclusive cable television franchise granted by the City of St. Petersburg pursuant to Ordinance 239-G of the City (herein, the “Franchise”); and 
  
 WHEREAS, the City Council of the City of St. Petersburg has consented to the transfer of the Franchise to Knology Broadband
of Florida, Inc., by adopting Ordinance 642-G on November 20, 2003; and 
  
 WHEREAS, the City of St. Petersburg and Knology Broadband of Florida, Inc., have negotiated an amendment to the Franchise in order to extend the term of the Franchise, subject to certain terms and conditions as set forth in this ordinance;
now, therefore, 
  
 THE CITY OF ST. PETERSBURG, FLORIDA, DOES
ORDAIN: 
  
 Section 1. Subsection (c) of Section 2 of Ordinance
239-G is amended to read: 
  
 Section 2. Grant and Term.

  

	 	(c)	The term of the grant herein contained shall commence on the effect date of this ordinance [Ordinance 239-G] and continue for a term expiring on September 9, 2009.

  
 Section 2. All other terms and conditions of
Ordinance 239-G are incorporated herein by reference and shall remain in full force and effect. 
  

 643-G 
 Page 2 
  

 Section 3. Conditions of Transfer. 
  
 (1) As consideration for the extension of the term of the Franchise, Knology Broadband of Florida, Inc., on behalf of itself
and its successors and assigns agrees to make payments to the City of St. Petersburg annually in the following amounts and according to the following schedule 
  

				
	 Payment Date

	  	Amount

	 January 15, 2004
	  	$	25,000.00
	 January 15, 2005
	  	$	30,000.00
	 January 15, 2006
	  	$	35,000.00
	 January 15, 2007
	  	$	40,000.00
	 January 15, 2008
	  	$	40,000.00
	 January 15, 2009
	  	$	40,000.00

  
 In addition thereto, Knology Broadband
of Florida Inc. agrees to increase from 12 hours per week to 16 hours per week the production and/or post-production video taping for coverage of government meetings, public events, and government activities as provided by Section 12(b) of the
Franchise. 
  
 (2) Knology Broadband of Florida, Inc., agrees and
acknowledges that the payments and services to be made to the City are reasonable consideration for the extension of the term of the Franchise. 
  
 (3) The City of St. Petersburg agrees and acknowledges that the payments and services to be received from Knology Broadband of Florida, Inc., are adequate
and sufficient consideration for the extension of the terms of the Franchise. 
  
 (4) The City covenants that the payments to be received from Knology Broadband of Florida, Inc., shall be used by the City for capital expenditures or operation, or both of government access programming (Channel
15/35) and for no other purpose. 
  
 (5) Each payment shall be due
and payable as of the Payment Date set forth in Subsection (1) of this section, and shall be past due on the 30th day following the Payment Date unless paid in full to the City. All past due payments shall accrue interest at the rate of six (6)
percent per annum until paid. A failure to pay a payment when due shall be deemed an act of default under the Franchise. 
  

 643-G 
 Page 3 
  

 Section 4. Effective Date. 
  
 This ordinance shall become effective as of the effective date of Ordinance 642-G approving the transfer of the Franchise to
Knology Broadband of Florida, Inc.; provided, however, that if this ordinance is vetoed by the Mayor in accordance with the City Charter, this ordinance shall not become effective unless and until the City Council overrides the veto in accordance
with the City Charter, in which case it shall become effective immediately upon a successful vote to override the veto or upon the effective date of Ordinance 642-G, whichever occurs later 
  
 First reading conducted on the 6th day of November, 2003.

  
 Passed by St. Petersburg City Council on
second and final reading on the 20th day of November, 2003. 
  

	
	
	/s/    Illegible        
	

	 Chair-Councilmember
 Presiding Officer of the City Council

  

									
	 	 	 	 	 
					
	 ATTEST:
	 	/s/    Illegible        	 	 	 	 	 	[SEAL]
	 	 	
	 	 	 	 	 	 
	 	 	City Clerk	 	 	 	 	 	 

  
 Title Published: Times 1-t 11/10/2003

  
 Not Vetoed. Effective date Thursday, November 27, 2003 at
5:00 p.m. 
  

 ORDINANCE NO. 642-G 
  
 AN ORDINANCE APPROVING THE TRANSFER OF THE EXISTING VERIZON MEDIA VENTURES INC., CABLE FRANCHISE, A NON-EXCLUSIVE FRANCHISE
TO INSTALL, MAINTAIN AND OPERATE A CABLE TELEVISION SYSTEM IN THE CITY OF ST. PETERSBURG FOR THE DISTRIBUTION OF TELEVISION AND OTHER BROADBAND SERVICES, TO KNOLOGY BROADBAND OF FLORIDA, INC.; PROVIDING FOR AN EFFECTIVE DATE OF THE TRANSFER;
PROVIDING CONDITIONS, LIMITATIONS AND REQUIREMENTS; STIPULATING CERTAIN PROTECTIVE PROVISIONS OF THE TRANSFER; PROVIDING FOR ACCEPTANCE BY TRANSFEREE OF ALL OF THE EXISTING TERMS AND CONDITIONS OF THE FRANCHISE; PROVIDING FOR CONFORMANCE TO THE
REQUIREMENTS OF ORDINANCE 507-G AS AMENDED; AND PROVIDING AN EFFECTIVE DATE. 
  
 WHEREAS, the City of St. Petersburg desires to maintain a competitive cable television environment in the City which has proven beneficial to the residents of St. Petersburg; and 
  
 WHEREAS, the City of St. Petersburg desires to have a cable operator who
understands the competitive cable television market place; and 
  
 WHEREAS, Verizon Media Ventures Inc., owns, operates and maintains a cable television system in the City of St. Petersburg pursuant to Ordinance 239-G, a cable television franchise which is held by Verizon Media Ventures Inc.; and

  
 WHEREAS, Verizon Media Ventures Inc., and Knology New Media,
Inc., (“Buyer”) are parties to an Asset Purchase Agreement, pursuant to which the franchise (Ordinance 239-G) will be transferred from Verizon Media Ventures Inc., to Knology Broadband of Florida, Inc., which is the assignee of the Buyer;
and 
  
 WHEREAS, Verizon Media Ventures Inc., and Knology New
Media, Inc., have requested consent by the City of St. Petersburg to the transfer of the franchise to Knology Broadband of Florida, Inc., in accordance with the requirements of the franchise and have filed a FCC Form 394 with the City; and

  

 642-G 
 Page 2 
  

 WHEREAS, the City has found that the transferee, Knology Broadband of Florida, Inc., meets the
technical, legal and financial reqiurements of federal law for a suitable transferee; now, therefore, 
  
 THE CITY OF ST. PETERSBURG, FLORIDA, DOES ORDAIN: 
  
 Section 1. Definitions. As used herein: 
  
 (1) “City” means either the City of St. Petersburg, a Florida municipality, or the geographic area within the boundaries of the City including
all future additions thereto, depending upon the context in which the word is used. 
  
 (2) “Closing” means the date upon which the transfer of the Franchise and all rights thereunder from Verizon Media Ventures Inc., to Knology Broadband of Florida, Inc., shall be effectively final.

  
 (3) “Transferor” means Verizon Media Ventures Inc.

  
 (4) “Transferee” means Knology Broadband of Florida,
Inc. 
  
 (5) “Franchise” means City Ordinance 239-G, the
Verizon Media Ventures Cable Franchise. 
  
 Section 2. Conditions
of Transfer. 
  
 (1) The Transferee agrees to abide by all of the
conditions of the Franchise and of this ordinance. 
  
 (2) The
Transferee agrees to abide by the applicable provisions of Ordinance 507-G as amended, codified as Article X of Chapter 25, Code of Ordinances of the City. 
  
 (3) The Transferee will register with the City as a cable operator for purposes of its cable and cable broadband business. 
  
 (4) The Transferee shall as soon as practical, but not later than 24 months
from the effective date of this ordinance, remove black plastic tie wraps on utility poles and replace them with stainless steel tie wraps. 
  

 642-G 
 Page 3 
  

 Section 3. Transferee’s Responsibilities. 
  

	 	(1)	The Transferee shall notify the City of the Closing of the transfer and the date of Closing. 

  

	 	(2)	The Transferee agrees to operate a high quality cable system in the City of St. Petersburg conforming to the requirements of the Franchise and this Ordinance for the remainder of
the term of the Franchise. 

  

	 	(3)	The Transferee agrees to provide a local customer service option where its subscribers may call for orders and customer service support. 

  

	 	(4)	The Transferee agrees to apply its credit standards for the establishment of installation charges and services charges uniformly across the Pinellas County service area.

  

	 	(5)	Transferee agrees to comply with the applicable Federal Communications Commission regulations governing pole attachment rates and making pole attachments. 

 

	 	(6)	Transferee acknowledges and understands that the Franchise as transferred does not grant Transferee the right to enter into or on any privately-owned property, whether single-family
residential, two-family residential, multifamily residential, industrial, commercial, or other privately-owned property. 

  
 Section 4. Transferor’s Responsibility. 
  

	 	(1)	Transferor shall make all necessary arrangements to transfer active right-of-way construction permits issued by the City to Transferee. 

  

	 	(2)	Transferor shall deliver to the City, not later than 30 days following the Closing, a list of all construction projects in the City that are active as of the date of Closing.

  

	 	(3)	Transferor shall deliver to the City, not later than 30 days following the Closing, a report listing the following with respect to cable and cable broadband service as of the date
of Closing: 

  

	 	(a)	Total number of plant miles. 

  

	 	(b)	Number of homes passed. 

  

 642-G 
 Page 4 
  

	 	(c)	Maps showing any substantially unbuilt service area in the City. For the purposes of this paragraph, “substantially unbuilt” means that an area has neither a trunk line
nor a feeder line. 

  

	 	(d)	Number of basic subscribers in St. Petersburg. 

  

	 	(e)	Number of premium subscribers. 

  

	 	(f)	Number of broadband subscribers. 

  
 Section 5. City’s Responsibilities. 
  
 (1) The City hereby consents to and approves, subject to applicable law, the assignment by the Transferor of its right, title and interest in the
Franchise to the Transferee and assumption by the Transferee of all obligations of the Franchise under the Franchise from and after the Closing. 
  
 (2) The City confirms that 
  

	 	(a)	The Franchise was properly granted to the Transferor, Verizon Media Ventures Inc. 

  

	 	(b)	The Franchise and this ordinance supercede all other agreements between the parties. 

  

	 	(c)	The Franchise and this ordinance represents the entire understanding of the parties and the Transferor has no obligations to the City other that those stated in the Franchise and
this ordinance. 

  

	 	(d)	The Transferor is materially in compliance with the provisions of the Franchise and there exists no fact or circumstances known to the City which would constitute a material default
or breach under the Franchise or would allow the City to cancel or terminate the rights thereunder, except upon the expiration of the full term of the Franchise. 

  

	 	(e)	The City recognizes that, following proper certification by the Florida Public Service Commission (PSC), and proper registration with the City as required by Florida law and
ordinances of the City, the Transferee will operate as a competitive local exchange carrier providing the citizens of St. Petersburg with a competitive choice in local and long distance telephone service. 

  

 642-G 
 Page 5 
  

 Section 6. Liability and Bonding. 
  
 (1) All bonds and insurance requirements of the Franchise shall be met by the Transferee prior to the final approval of the
transfer. 
  
 (2) The Transferor shall continue to be responsible
and liable for any on-going installation or construction activity in the right of way and for all other obligations and liabilities under the Franchise in the event that this ordinance fails to take effect. See Section 8, below, for the conditions
precedent to the effective date of this ordinance. 
  
 Section 7.
Future Amendments. 
  
 This ordinance shall have the force of a
continuing agreement with the Transferor and the Transferee. The City shall not amend or otherwise alter this ordinance prior to the Closing without the consent of the Transferor and the Transferee or, after the Closing, without the consent of the
Transferee. 
  
 Section 8. Effective Date. 
  
 (1) This ordinance shall become effective upon the fifth business day after
adoption, subject to and contingent upon (a) the Closing of the transfer, and (b) the Transferee’s registration with the City as a cable operator for purposes of its cable and cable broadband business pursuant to Article X of Chapter 25, Code
of Ordinances of the City. 
  
 (2) In the event this ordinance is
vetoed by the Mayor in accordance with the City Charter, it shall not become effective unless and until the City Council overrides the veto in accordance with the City Charter in which case it shall become effective immediately upon a successful
vote to override the veto or upon the date of Closing of the transfer, whichever occurs later. 
  
 (3) In the event that the Transferee fails to register with the City as a cable operator for purposes of its cable and cable broadband business pursuant to Article X of Chapter 25, Code of Ordinances of the City,
within 30 days of the date of adoption of this ordinance, this ordinance shall have no further force or effect. 
  
 (4) In the event that the Closing of the transfer fails to occur within 180 days of the date of adoption of this ordinance, this; ordinance shall have no
further force or effect. 
  

 642-G 
 Page 6 
  

 First reading conducted on the 6th day of November, 2003. 
  
 Passed by St. Petersburg City Council on second and final reading on the 20th
day of November, 2003. 
  

	
	
	/s/    Illegible        
	

	 Chair-Councilmember
 Presiding Officer of the City Council

  

									
	 	 	 	 	 
				
	 ATTEST:
	 	/s/    Illegible        	 	 	 	[SEAL]
	 	 	
	 	 	 	 	 
	City Clerk	 	 	 	 
			
	 Title Published: Times 1-t 11/10/2003
	 	 	 	 

  
 Not vetoed.
Effective date Thursday, November 27, 2003 at 5:00 p.m. 
  

 ORDINANCE NO. 239-G 
  
 AN ORDINANCE GRANTING TO GTE MEDIA VENTURES INCORPORATED A NON-EXCLUSIVE FRANCHISE TO INSTALL, MAINTAIN AND OPERATE A CABLE
SYSTEM FOR THE DISTRIBUTION OF TELEVISION SIGNALS; PROVIDING FOR AN EXPIRATION DATE; PROVIDING CONDITIONS, LIMITATIONS AND REQUIREMENTS; STIPULATING PROTECTIVE AND INDEMNITY PROVISIONS; PROVIDING FOR THE PURCHASE OF THE SYSTEM BY THE CITY OF ST.
PETERSBURG; PROVIDING FOR CERTAIN PAYMENTS TO THE CITY OF ST. PETERSBURG; PROVIDING FOR ACCEPTANCE BY GRANTEE; IMPOSING DUTIES ON GRANTEE AT THE EXPIRATION OF ITS FRANCHISE; PROHIBITING CERTAIN TRANSFERS; PROVIDING FOR EXTENSION OF FRANCHISE TO
NEWLY ANNEXED TERRITORIES; PROVIDING FOR THE SEPARABILITY OF THE PARTS HEREOF; AND PROVIDING AN EFFECTIVE DATE. 
  
 BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF ST. PETERSBURG, FLORIDA: 
  
 SECTION 1. SHORT TITLE. 
  
 This Ordinance shall be known and may be cited as the “GTE Media Ventures Incorporated Cable Franchise Ordinance.” 
  

 239-G 
 Page 2 
  

 SECTION 2. GRANT AND TERM. 
  
 (a) The City of St. Petersburg, Florida, herein called “City” or “Grantor,” hereby grants to GTE Media
Ventures Incorporated, herein called “Grantee,” the non-exclusive right and privilege to install, maintain and operate within the rights-of-way, except as hereinafter limited, of all public streets, parkways, alleys and utility easement
strips within the franchise area, described in Section 23 of this Ordinance, herein for convenience called “street” or “streets,” cables and other conductors, not including antennas, with the necessary appurtenances; and, in
addition, so to use and operate similar facilities or properties including, but not limited to, any public utility, rented or leased from other persons, including, but not limited to, other grantees franchised or permitted to do business in the
City, for the construction, maintenance and operation of a cable system (hereinafter referred to as cable system). For purposes of this ordinance, the term “cable system” shall be defined as set out in 47 U.S.C. 522 (6), as amended by the
Telecommunications Act of 1996. 
 (b) Grantee’s right to use and occupy said streets for the purposes herein set forth shall be
non-exclusive, and the City reserves the right to grant the use of said streets, for the same or a different purpose, to any person or persons at any time upon terms and conditions satisfactory to the City and to grant a similar franchise to any
person(s) or entities other than Grantee. 
  
 (c) The term of the
grant herein contained shall commence on the effective date of this Ordinance and shall continue for a term of ten (10) years. 
  
 SECTION 3. COMPLIANCE WITH OTHER LAWS; DISPUTE RESOLUTION. 
  
 (a) Compliance With Laws and Standards — The construction, maintenance and operation of the cable system by Grantee shall be in full compliance with
the National Electric Code, as from time to time amended and revised, and with all other applicable rules and regulations now in effect or hereafter adopted by the Federal Communications Commission, the Florida Public Service Commission, the State
of Florida, the Grantor, or any other agency which now or hereafter has jurisdiction over the activities of the Grantee. 
  
 (b) Police Powers Acknowledged — In entering this franchise, the Grantee acknowledges that its rights thereunder are subject to the police powers of
the Grantor to adopt and enforce general ordinances or regulations necessary for the safety and welfare of the public; and it agrees to comply with all applicable general laws, ordinances, and regulations enacted by the Grantor pursuant to such
power. 
  

 239-G 
 Page 3 
  

 (c) Conflicts with Franchise Terms — Any conflict between the provisions of this franchise and
any other present or future lawful exercise of the Grantor’s police power; shall be resolved in favor of the latter, except that any such exercise that is not of general application and which contains provisions inconsistent with this franchise
shall prevail only if upon such exercise, Grantor has found an emergency to exist, constituting a danger to health, safety, property or general welfare, or such exercise is required by law. In the event any exercise of the Grantor’s police
power does not have equal force and effect upon each and every similarly situated franchised cable system operating within Grantor’s jurisdiction, it will not be enforced against Grantee. 
  
 (d) Challenge Provisions —Nothing contained in this franchise shall
impair any of the rights or remedies of the Grantor or Grantee under applicable law, subject in each case to the terms and conditions of this franchise; and Grantor or Grantee may challenge any provision of this franchise based on a change in law,
should the law pertaining to a particular provision change subsequent to the adoption of this franchise. 
  
 (e) Laws Governing — This franchise shall be construed to have been executed in the City of St. Petersburg, Florida, and shall, in determining
validity, interpretation, effect, construction, application or any other respect, be governed by the Laws of the State of Florida and applicable federal law. 
  
 (f) Jurisdiction and Venue — The Grantor and Grantee agree that disputes with respect to Section 14(c) shall be decided by binding arbitration, which
shall be conducted pursuant to Florida Statutes Chapter 682. All other disputes arising out of this franchise shall be decided by a court of competent jurisdiction. Venue shall be in the Circuit Court for the Sixth Judicial Circuit, in and for
Pinellas County, Florida, St. Petersburg Division except for matters involving construction of federal law or regulation, which shall be in the Untied States District Court for the Middle District of Florida, Tampa Division. 
  
 SECTION 4. CONDITIONS, LIMITATIONS AND REQUIREMENTS. 
  
 This grant is made upon the following conditions, limitations and
requirements: 
  
 (a) All installations in the public right-of-way
shall be done by Grantee in accordance with the specifications and requirements of the City. Any repair work which requires the disturbance of the surface of any street, or which will interfere with traffic, shall not be undertaken until Grantee
shall have secured City permits as required in all other cases. 
  
 (b) All transmission and distribution structures, lines, and equipment erected by Grantee within the City shall be so located as to cause minimum interference with the proper use of streets, and to cause minimum interference with the rights
or reasonable convenience of property owners who adjoin any of said streets. 
  

 239-G 
 Page 4 
  

 (c) In case of any disturbance of pavement, sidewalks, driveways, or other surfacing, grass, or other
landscaping, Grantee shall, at its own expense and in a manner approved by the City, promptly replace and restore such places so disturbed in as good condition as before said work was commenced. Restoration of pavement, sidewalks or driveways only
shall be warranted for a period of one (1) year from the date of completion of a final inspection by Grantor. 
  
 (d) Grantee shall not place any fixtures or equipment where the same will interfere with any gas, electric, telephone, cable system, water, or sewer
lines, reclaimed water lines, fixtures, or equipment; and the location by Grantee of its lines and equipment shall be in such manner as not to interfere with the usual travel on said streets and the use of the same for the installation or operation
of gas, electric, telephone, cable system, water, or sewer lines’ equipment. 
  
 (e) Grantee, on the request of the City, shall temporarily raise or lower its overhead lines to permit the moving of buildings or other objects. There shall be at least forty-eight hours notice given to Grantee of the
proposed date and route for movement of such buildings of other objects. The reasonable cost of temporarily raising or lowering of such lines is to be borne by the person or organization moving the buildings or other objects, which cost shall be
paid in advance by said person or organization, except in the case of a governmental body or agency, in which event the cost shall be borne by Grantee. 
  
 (f) Nothing in this franchise ordinance shall vest in Grantee any property rights in City-owned property, nor shall the City be compelled to maintain any
of its property any longer than, or in any fashion other than, in the City’s judgment its own business or needs may require. 
  
 (g) The City shall net be liable to Grantee or any other person or persons for any damage occurring to the property of Grantee caused by employees of the
City in the performance of their duties, nor shall the City be held liable to Grantee or any other person or persons for the interruption of the Grantee’s service by actions of City employees in the performance of their duties unless damage was
caused by the willful actions of City employees. 
  
 (h)(1)
Grantee’s system may be installed above ground in areas where existing power or telephone facilities are above ground and shall be installed underground in areas where such existing power and telephone facilities are installed underground.
Grantee shall endeavor to enter into agreements for the purpose of sharing these facilities with any person, firm or corporation now or hereafter authorized by permit, license, franchise or otherwise to erect and maintain overhead or underground
wires and cables, it being the intent hereof that all above ground installations of Grantee’s system shall be accomplished on existing utilities’ poles and easements where feasible. 
  

 239-G 
 Page 5 
  

 (2)(A) During cable system construction or rebuilding, Grantee shall permit the City,
other public utilities and any other authorized user of the right-of-way to install and maintain compatible facilities in trenches constructed and owned or controlled by Grantee, while they are open, provided that Grantee is the permittee as
authorized by the Engineering Department and that Grantee determines, in the exercise of its reasonable good faith discretion, that __ undue interference with its use or occupancy of such trenches will result 
  
 (B) Other users of such trenches, as a condition to die
occupancy of those trenches, shall be required to enter into a written agreement with Grantee to bear their pro rata share of the costs of construction of such trenches, including but not limited to design, redesign, permits, approvals, additional
costs of providing wider, deeper trenches or other modifications to accommodate such users. 
  
 (C) The City or any other potential co-located user of Grantee’s trenches shall give written notice to Grantee of any intended
co-location in Grantee’s trenches no later than thirty (30) days following notice by Grantee of its intent to open trenches within the public rights-of-way of the City. Such notice by potential co-located users shall include such user’s
system design. If the parties are not able reasonably to negotiate a written agreement within thirty (30) days after Grantee’s receipt of such notice, Grantee shall be permitted, after approval by the Grantor, such approval to be given within
24 hours and not to be unreasonably withheld, to proceed with construction without the participation of such potential user. For purposes of this subsection, “potential co-located users” shall consist of those entities identified on a
Potential Co-Location User list which shall be developed jointly between Grantor and Grantee within one week of the date of enactment of this Franchise. 
  
 (I) Grantee shall relocate any above ground portion of its system underground in any area where existing power and telephone facilities are hereafter so
relocated. Any such relocation shall be at Grantee’s expense, and such relocation shall be accomplished concurrently with relocation of any such power and telephone facilities. 
  
 (j) Grantee acknowledges that its authority to enter the Grantor’s right-of-way pursuant to this franchise is
non-exclusive and that the Grantor has authority to grant similar rights to public utilities and companies providing service similar to the Grantee’s. 
  
 (k) Grantee’s work while in progress, shall be properly protected at all times with suitable barricades, flags, lights, flares, or other devices as
are reasonably required to protect all members of the public having occasion to use the portion of the streets involved or adjacent property. 
  

 239-G 
 Page 6 
  

 (l) Grantee shall have the authority to trim trees upon and overhanging streets of the City so as to
prevent the branches of such trees from coming in contact with Grantee’s wires and cables, all trimming to be done under the supervision and direction of the City and it the expense of Grantee. 
  
 (m) Grantee shall promptly, and at its own expense, relocate or modify any
part of its system which the City may request in connection with any exercise of its police powers including the abandonment of any right-of-way or street, or to accommodate improvements to such streets, or to accommodate City sewer, water,
electric, communications, or other City facilities occupying any part of the streets. 
  
 (n) The City shall have free use of any poles owned by Grantee in Grantee’s system to carry conductors for any City-owned electric, communications or signaling system and provided such use is for governmental
purposes. 
  
 (o) It is understood that there are within the City
of St. Petersburg various streets which the City does not have the unqualified right to authorize Grantee to use, because of reservations in favor of the dedicators or because of other legal impediments; therefore, in making this grant, the City
does not warrant or represent as to any particular street or portion of a street that it has the right to authorize Grantee to install or maintain portions of its system therein, and in each case the burden and responsibility for moving such
determination in advance of the installation shall be upon Grantee. 
  
 (p) If Grantee should, after a reasonable time for action and upon written notice, fail to make any repair, remove or relocate any part of its system as required by this franchise or otherwise by law, or otherwise perform its obligations
hereunder, then the City is hereby authorized to do the same at Grantee’s expense, and Grantee shall reimburse the City for the cost thereof promptly upon receipt of an invoice. 
  
 SECTION 5. EMERGENCY USE OF FACILITIES. 
  
 In the case of any emergency or disaster, as determined by the Mayor of the City or the City Council, Grantee shall, upon
request of the City, make its system available to the City without charge for use during the emergency or disaster period. 
  
 SECTION 6. OTHER BUSINESS ACTIVITIES. 
  
 This franchise authorizes only the operation of a cable system as provided for herein, and does not take the place of any other franchise, license, or
permit which might be required by the controlling federal, state or local law. 
  

 239-G 
 Page 7 
  

 SECTION 7. PROTECTIVE AND INDEMNITY PROVISIONS. 
  
 (a) The Grantee shall indemnify and hold harmless the City, its officers,
agents and employees from all judgments, claims, liabilities, demands, interest, court costs and attorneys’ fees arising out of or connected with the installation and/or operation of Grantee’s cable system authorized herein, not resulting
from City’s gross negligence, willful misconduct or criminal acts as determined by a court of competent jurisdiction. 
  
 (b) The Grantee shall pay, and by its acceptance of this franchise, the Grantee specifically agrees that it will pay all damages and penalties which the
City legally may be required to pay as a result of the granting of this franchise. These damages or penalties shall include, but shall not be limits to, damages arising out of copyright infringements and all other damages arising out of the
installation, operation, or maintenance of the cable system authorized herein, whether or not any act or omission complained of is authorized, allowed, or prohibited by this franchise. 
  
 (c) Grantee shall maintain, and by its acceptance of this franchise specifically agrees that it will maintain throughout the
terms of this franchise, liability insurance insuring the City and Grantee with regard to all damages mentioned in subparagraphs (a) and (b) above in the minimum amounts of: 
  

	 	(1)	$1,000,000 for bodily injury or death to any one person, within the limit, however, of $3,000,000 for bodily injury or death resulting from any one accident;

  

	 	(2)	$500,000 for property damage resulting from any one accident; 

  

	 	(3)	$1,000,000 for the infringement of copyrights (if commercially available at a reasonable rate, as determined by the City), and 

  

	 	(4)	$1,000,000 for all other types of liability. 

  
 (d) Grantee shall maintain, and by its acceptance of this franchise specifically agrees that it will maintain throughout the term of this franchise, a
faithful performance bond running to the City, with a good and sufficient surety approved by the City, in the penal sum of $50,000, conditioned that Grantee shall well and truly observe, fulfill, and perform each term and condition of this Franchise
and that, in case of any breach, the City shall be entitled to recover from the principal and sureties thereof the amount of all damages, including all costs and attorney’s fees incurred by the City, approximately resulting from the failure of
Grantee to well and faithfully observe and perform any and all of the provisions of this franchise. 
  

 239-G 
 Page 8 
  

 (e) The insurance policy or certificate and bond obtained by Grantee in compliance with this section
have herewith been filed with and approved by the City Council, and such insurance policy or certificate and bond, along with written evidence of payment of required premiums, shall be filed annually and maintained with the City Clerk during the
term of this Franchise. 
  
 SECTION 8. OPERATION AND MAINTENANCE
OF SYSTEM. 
  
 (a) The Grantee shall render efficient service,
make repairs promptly, and interrupt cable service only for good cause and for the shortest time possible. Such interruptions shall, insofar as possible, be preceded by notice to affected subscribers, and shall occur during periods of minimum use of
the system. 
  
 (b) The Grantee shall maintain a business office
in the County. The office shall be open during all usual business hours, have a listed telephone, and be so operated that customers may make payments, order service, and drop off for repair (or pick up) set top boxes. Grantee will also provide a
local or toll-free number which customers may call 24 hours a day, 365 days a year, staffed with trained customer service representatives for the purpose of requesting repairs and registering complaints regarding service, equipment, and billing
matters. 
  
 (c) Grantor’s designated representative shall be
responsible for monitoring Grantee’s compliance with the terms of this section. 
  
 SECTION 9. SAFETY REQUIREMENTS. 
  
 (a) Grantee shall at all times employ due care, and shall install and maintain in use commonly accepted methods, procedures, and devices for preventing failures and accidents which are likely to cause damage, injuries, or nuisances to the
public. 
  
 (b) Grantee shall install and maintain its wires,
cables, fixtures, and other equipment in accordance with the requirements of the National Electric Safety Code promulgated by the National Bureau of Standards and the National Electrical Code of the American Insurance Association, and in such manner
that they will not interfere with any installations of the City, a public utility, a private communications system or a cable system serving the City; provided that such issues of interference with public utilities, private communications systems
and cable systems will not be subject to this franchise if addressed in agreements with the public utility, private communications system, cable system owner or pole owner. 
  
 (c) All structures and all lines, equipment and connections in, over, under, and upon the streets of the City, wherever
situated or located, shall at all times be kept and maintained in a safe, suitable, substantial condition, and in good order and repair. 
  

 239-G 
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 (d) Grantee shall have sufficient employees to provide safe, adequate, and prompt service at all
times for its system. 
  
 SECTION 10. PREFERENTIAL OR
DISCRIMINATORY PRACTICES PROHIBITED. EQUAL EMPLOYMENT OPPORTUNITY. 
  
 (a) A Grantee shall not, as to rates, charges, services, facilities, regulation, or in any other respect, make or grant any undue preference or advantage to any person, nor subject any person to any prejudice or disadvantage. However, this
section is not intended to restrict normal, competitive or periodic, promotional or marketing efforts respecting product or prices. 
  
 (b) Grantee shall not deny access to cable services to any group of potential residential cable subscribers because of the income of the residents of the
local area in which such group resides. 
  
 (c) Grantee shall not
require exclusive contracts for the provision of cable service to any subscriber, including an owner of multiple dwellings, or unit owners of condominium associations, except that notwithstanding the terms of this section of this franchise, Grantee
may require an exclusive contract to provide cable television service for multiple dwelling units or unit owners of condominium associations if Grantee is to provide monthly bills for service to individual dwelling units or condominiums, or when
materials, pricing differentials, program service differentials or maintenance of cable television facilities are provided by Grantee as consideration for such exclusivity. 
  
 (d) Grantee shall, in its operations, strictly adhere to applicable federal, state and local civil rights laws and
regulations, as they may be amended from time to time, including Title VII and all applicable EEOC regulations. 
  
 SECTION 11. REMOVAL OF FACILITIES UPON REQUEST. 
  
 Upon termination of service to any subscriber, Grantee shall promptly, and without charge, remove its facilities and equipment from the premises of such
subscriber upon his written request. 
  
 SECTION 12. EDUCATIONAL
AND GOVERNMENTAL ACCESS. 
  
 (a) Grantee shall provide a single
standard service drop from the subscriber network, and shall provide cable service including the basic service tier over such drop, to the following facilities if its activated network distribution lines have been extended to within 500 feet of such
facilities: all public primary, middle, secondary, higher education and technical schools, all public libraries, City-owned recreational buildings, City Hall, City Police Station, City Fire Stations, Airport Terminal, Bayfront Center, ThunderDome,
Public Works Building and any other City facilities. 
  

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Such facilities include those facilities listed in Addendum 2 to this Franchise, as well as such similar facilities which may be constructed subsequent to
the effective date of this Franchise. Such cable drop and service shall be without installation or monthly service charges. Grantee is not required by this subsection to include distribution systems within the applicable facilities. Grantee shall
not be required to make any water crossing to meet the requirements of this subsection. 
  
 (b) Grantee shall provide to the Grantor, at no charge, a total of twelve (12) hours each week of production and/or postproduction video taping for coverage of government meetings, public events, and government
activities in accordance with policies and schedules to be agreed to by the Grantor and Grantee. Grantee may fulfill this obligation with either fixed studio facilities or with mobile production facilities and shall begin fulfilling this obligation
no later than the date of activation of the first subscriber under this franchise or January 1, 1997, whichever is earlier. 
  
 (c) The Grantee shall designate one government access channel on the cable system. The Grantee will provide and maintain a feed path and the necessary
equipment at the Grantee’s headend and at the City video distribution point to acquire and distribute the City’s government access channel to basic subscribers in the franchised area. Grantor’s distribution point shall be located at
1300 First Avenue North, St. Petersburg, Florida, but may change upon mutual agreement of Grantor and Grantee. This channel is designated for government access purposes only and not for commercial purposes and shall not contain advertising for
commercial products other than those products or services offered for sale by the Grantor. This subsection precludes advertising of services which are in direct competition with Grantee or its affiliates. The solicitation and on air acknowledgement
of funding for the purposes of producing material of a nature consistent with government access programming shall not be construed as soliciting advertising in violation of this subsection. Any provision by Grantee and utilization by the City of
this channel shall be in accordance with all applicable federal, state, and local laws. Grantee is specifically not required to provide this channel unless and until so requested by the City. The City will be responsible for editorial control of
this channel and is solely responsible for its content 
  
 (d) The
Grantee shall provide Grantor with a grant in the amount of $120,000.00 for the Grantor’s purchase of equipment to be used in the production of Grantor’s government access program. Such grant shall be payable to the Grantor not later than
thirty (30) days after enactment of this Franchise. 
  

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 (e) Nothing in this franchise shall prevent the Grantee from using such unused government access
channel capacity for commercial purposes. The Grantee shall have the right to assume use of any government access channel abandoned by the City. Abandonment shall be deemed to have occurred if the City, for other than technical reasons, shall fail
to provide at least twenty (20) hours of programming in a sixty (60) day period. Previous abandonment shall not preclude the City from subsequently requesting a government access channel and the Grantee’s obligation under this franchise to
provide such channel capacity shall continue. 
  
 (f) In addition
to the Grantee’s obligation, assumed in subsection (c), to carry a single access channel for distribution of the City’s government programming, the Grantee, at the City’s option and upon specific request, shall provide one additional
channel (as defined under applicable federal statute and regulation, a band of frequencies 6 MHz wide) which the City may use for non-cable communications services such as voice, data, video, telemetry or other services for its governmental
communications needs between City facilities served by the Grantee. The Grantee shall determine and assign the location of such channel on the frequency band, except that the Grantee may not set the frequency band or channel at a point in the
spectrum where no commercial bandwidth management equipment is available. Any provision by Grantee and utilization by the City of this channel shall be in accordance with all applicable federal, state and local laws. Grantee is specifically not
required to provide this channel unless and until so requested by the City. The City shall not lease or otherwise make this channel available to third parties. It will be the City’s responsibility to provide all equipment necessary to provide
bandwidth management and signal preparation, transmission and reception. The Grantee reserves the right to set technical standards and specifications for this equipment consistent with maintaining adequate signal quality and protection of all
signals in the system from interference. Any provision by Grantee and utilization by the City shall be in lieu of and in full satisfaction of any City requirement for any institutional network facilities or services. 
  
 (g) Grantee shall provide two educational channels at no charge for the
transmission of local educational programming. The City may elect to establish, in conjunction with Grantee, rules and regulations for use of the educational channels. Capacity on the educational channels may be used by Grantee when it is not being
used for educational purposes. The parties understand that the two educational channels to be provided are the two educational channels currently offered in Pinellas County by the Pinellas County School District and St. Petersburg Junior College and
are not intended to be in addition to those two educational channels. However, if these two entities discontinue their educational channels, Grantor will have the right to continued use of two channels for educational purposes but, in such event,
Grantee nay use said two channels until Grantor elects to so utilize or in the event Grantor so utilizes the channels and subsequently abandons the channels. For purposes of this subsection, the term “abandonment” shall be defined and
applied as that term is defined and applied in subsection 12(e) of this Franchise. 
  

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 (h) Unused air time on channels allocated to Grantor, including government access and educational
channels, may be used by the Grantee under the following circumstances: 
  
 (1) The City agrees to such use in writing, and 
  
 (2)
The Grantee and the City agree in writing to the schedule of such use. 
  
 (i) The Grantee is encouraged to cooperate with surrounding cable companies in the formulation of a City-wide network for the purpose of emergency communications services and the dissemination of information that may be of interest to all
citizens of the Tampa Bay Area. 
  
 SECTION 13. PAYMENTS TO THE
CITY AND FINANCIAL RECORDS AND REPORTS. 
  
 (a) At the request of
the City, Grantee shall provide, at a location within Pinellas County, its permanent books, ledgers, journals, accounts and records, wherein Grantee shall keep all entries necessary to reflect gross revenues from cable service provided within the
franchise area. Such documents shall be kept and maintained in accordance with accepted accounting principles, except to the extent such principles are inconsistent with the terms of this franchise, which shall be controlling. All of the said
documents shall, on written request of the City, be open for examination and audit during ordinary business hours, and shall be retained by the Grantee for a minimum of four (4) years. 
  
 (b) The Grantee shall provide the following reports and payment to the City: 
  
 (1) On or before the 20th day of each month, following the end of each of
Grantee’s fiscal quarter, during the term thereof, a report of all of Grantee’s aforesaid gross revenues from cable service provided within the franchise area during the preceding fiscal quarter. Such report shall be submitted on forms
prescribed by the City, and shall be accompanied by payment to the City of the amount of the franchise fee. Franchise fee payment shall be calculated as five percent (5%) of gross revenues as set forth in Section 13 with no adjustment made for the
time value of money. The franchise fee statement submitted with each payment will contain the following information: 
  

	 	•	Total number of subscribers in franchise area 

  

	 	•	Total actual revenue 

  

	 	•	30-Day accounts receivable 

  

	 	•	60-Day accounts receivable 

  

	 	•	90-Day accounts receivable 

  

	 	•	120-Day accounts receivable 

  

	 	•	Write-offs 

  

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 (2) A certified and complete annual statement of Grantee’s annual gross revenues for each twelve
(12) month period hereunder, within 90 days after the close of each such fiscal year. 
  
 (3) Any other financial or statistical reports respecting homes passed and plant miles, number of subscribers, rates, and service calls completed within 24/48 hours, which the City from time to time may reasonably
require by written notice to the Grantee. 
  
 (c) The Grantee
shall pay to the City five percent (5%) of gross revenues derived by Grantee from the provision of cable service over the cable system within the franchise area and as outlined in this section. Within the scope defined by the preceding sentence,
gross revenue includes, but is not limited to, revenues from subscriber fees, pay per view fees, pay television fees, advertising, commissions on shopping channel sales, post production and video taping fees, equipment rental, equipment sales,
equipment service, maintenance agreements, service contracts, broadcast feed, production and pickup fees, but shall not include any taxes, surcharges or other governmental assessments imposed on services furnished by Grantee. 
  
 (d) In the event applicable legislation permits a franchise fee greater than
5%, the Grantee agrees to renegotiate with the City with respect to a franchise fee rate higher than 5%, as permitted by law. In the event applicable legislation authorizes a maximum franchise fee less than 5%, the City agrees to lower the franchise
fee to a rate no higher than permitted by law. The franchise fee shall be no greater than the franchise fee imposed by the City upon any other cable operator operating a cable system within any portion of the franchise area. 
  
 SECTION 14. CITY RIGHTS IN FRANCHISE. 
  
 (a) The right is hereby reserved by the City to adopt, in addition to the
provisions contained herein and in existing applicable ordinances, such additional regulations as it shall find necessary in the exercise of the police power, subject to Section 3 of this franchise. 
  
 (b) Provided Grantee does not seek renewal or renewal is properly denied
pursuant to 47 U.S.C. §§ 546 et seq., at the expiration of the term for which this franchise is granted, or upon its termination and cancellation, as provided for herein but subject to Section 25 (Termination of Franchise by Grantee), the
City shall have the right to require Grantee to remove, at its own expense and with dispatch, all portions of its system from the City streets. 
  

 239-G 
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 (c) Provided Grantee does not seek renewal of its franchise upon expiration, or renewal is properly
denied, pursuant to 47 U.S.C. §§ 546 et seq., the City hereby reserves the right at the expiration of this franchise, and Grantee hereby grants the City the right, to purchase all or any part of the property or assignable lease rights of
Grantee’s cable system operated within the City’s municipal boundary, at fair market value as a going concern, but with no value allocated to the franchise itself. If fair market value cannot be agreed to by Grantee and Grantor, third
party bids may be solicited to establish fair market value and the City shall then have first right of refusal. If no good faith third-party bids are presented within a reasonable period of time, such fair market value shall be determined by
arbitration in accordance with subsection 3(f) of this franchise. 
  
 (d) If the City elects to purchase said property pursuant to the provisions hereof, it shall give written notice of its election to the Grantee within sixty (60) days prior to the expiration of the term hereof. 
  
 Upon the exercise of this option by the City, and receipt of payment as
determined in accordance with applicable statutes, the Grantee shall immediately execute such deeds or instruments of conveyance to City as shall be required to convey to City the title of the property. 
  
 SECTION 15. MAPS AND ADDITIONAL REPORTS TO BE FILED BY GRANTEE. 

 
 (a) Grantee shall file with the Director of Engineering, upon his request,
accurate maps or plats of all existing installations, promptly as such maps or plats are prepared, which shall be accomplished not later than sixty (60) days after such request. 
  
 (b) If Grantee is a publicly-held corporation, Grantee shall file annually with the City Clerk, not later than sixty (60)
days after the end of Grantee’s fiscal year, a copy of its report to its stockholders. 
  
 (c) Grantee shall keep on file with the City Clerk a current list of its owners, stockholders, and bondholders; provided, however, that this requirement shall be inapplicable if Grantee’s stock is listed on a
national exchange. 
  
 SECTION 16. RATES TO BE CHARGED BY GRANTEE.

  
 (a) Should the Grantor have, by virtue of a change in federal
law subsequent to the date of enactment of this Franchise, the power, authority or right to approve any changes in subscriber rates or otherwise to regulate rates, it may take all regulatory actions to the extent such future enactment may
specifically empower Grantor so to take. 
  

 239-G 
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 (b) If in the future, the State of Florida, FCC or other duly constituted authority regulates the
rates of Grantee for the service provided for in this franchise, this section shall be of no effect to the extent of any conflict therewith during the period of time such federal or state regulation is in effect. 
  
 SECTION 17. QUALITY OF SERVICE. 
  
 The Grantee expressly undertakes and agrees that it will at all times during
the term hereof transmit signals of strength and quality, and use such materials and components, as are necessary to insure that Grantee’s subscribers will receive throughout the term hereof a quality of cable service in conformance with NCTA
cable performance standards. 
  
 SECTION 18. PERFORMANCE BONDS FOR
ALL MAJOR SYSTEM ADDITIONS AFTER INITIAL CONSTRUCTION. 
  
 Before
awarding any contract for the construction of any major (more than ten (10) consecutive plant miles) portion of its system in or under the streets or other City-owned property, the Grantee shall file with the City a $10,000 performance bond from its
proposed contractor, in a form and issued by a company satisfactory to the City, guaranteeing the completion of the work called for under such contract, and the payment of all claims for services, labor, or materials arising from or in connection
with the work called for under such contract. 
  
 SECTION 19.
CITY’S RIGHT OF INTERVENTION. 
  
 The Grantee agrees not to
oppose intervention by the City in any suit or proceeding to which the Grantee is a party, and which concerns this franchise or the construction or the validity thereof. 
  
 SECTION 20. PROGRAMMING DIVERSITY. 
  

Grantee will endeavor to provide a programming mix which recognizes the cultural diversity of the marketplace. 
  
 SECTION 21. GRANTEE’S RULES. 
  
 The Grantee shall have the authority to promulgate such rules, regulations,
terms, and conditions governing the conduct of its business as shall be reasonably necessary to enable it to exercise its rights and to perform its obligations under this franchise ordinance, and to assure an uninterrupted service to each and all of
its customers; provided, however, that such rules, regulations, terms and conditions shall not be in conflict with the provisions hereof and that a copy thereof shall be filed with the City Clerk, and shall thereafter be maintained current by the
Grantee. 
  

 239-G 
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 SECTION 22. FRANCHISE AREA. 
  
 The Grantee shall provide service to all areas of the City of St. Petersburg as follows: Grantee shall make available cable
service to all residential dwelling units. When requested by subscribers, Grantee shall make available cable service to all non-residential buildings where the density exceeds 20 subscribers per linear mile. In cases where the capital investment in
providing service to non-residential buildings will exceed $2,000.00 per subscriber and the Grantee can demonstrate that the cost would necessitate overall subscriber rate increases, Grantee may request a formal hearing before the City Council to
waive the non-residential service requirement. In granting any such waiver, Council shall make a finding that the waiver is in the best interests of the City. In reaching its decision, Council will consider the competitive environment of the cable
television industry within the City, the nature of the non-residential building(s) requesting service, the availability of alternative methods of television signal receipt available to the non-residential building(s) requesting service,
Council’s own past decisions under this subsection, if any, and the general health, safety and welfare of the residents of the City. 
  
 SECTION 23. EXTENSION OF CITY LIMITS. 
  
 Upon the annexation by the City of St. Petersburg of any territory served by the Grantee, the right and franchise hereby granted shall extend to the
territory so annexed; and all facilities owned, maintained or operated by Grantee, located within, under, or over streets of the territory so annexed, shall thereafter be subject to all the terms hereof. An annexed area shall be considered served by
Grantee if Grantee serves at least three percent (3%) of the households in the annexed area or, in the case of undeveloped or industrial land tracts, if Grantee has erected or buried feeder cable along right-of-way within the annexed area or in or
on bounding streets or rights-of-way around the annexed area for a distance of one percent (1 %) of the total linear circumference of the annexed area. 
  
 SECTION 24. TERMINATION OF FRANCHISE BY GRANTOR. 
  
 (a) In addition to all other rights and powers pertaining to the City by virtue of this Franchise or otherwise, the City reserves the right, as defined in
federal or state legislation, to terminate and cancel this Franchise and all rights and privileges of Grantee hereunder in the event that Grantee: 
  
 (1) Violates any provision of this franchise or any rule, order, or determination of the City made pursuant to this franchise (except where such
violation, other than of subsection (2) below, is without fault or through excusable neglect; provided that such violation is corrected promptly by the Grantee after receipt of written notice from the City), and fails to begin cure within five (5)
days of notice from the City and to complete cure within reasonable time after such notice, as determined by the City. 
  

 239-G 
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 (2) Becomes insolvent, unable or unwilling to pay its debts, or is adjudged a bankrupt; 

 
 (3) Attempts to dispose of its cable system in the franchise area in a
manner other than as provided in this Franchise to prevent the City from purchasing same. 
  
 (4) Evades any of the provisions of this Franchise or practices any fraud or deceit upon the City. 
  
 (b) In addition to the provisions for termination provided for in subparagraph (a) hereof, upon sixty (60) days’ notice to the Grantee, City shall
have the right to terminate this Franchise upon any actual change in, transfer of, or acquisition by any other party of, control of Grantee for which notice to the City would be required under § 27 of this Franchise. The word
“control” as used herein is not limited to major stockholders but includes actual working control in whatever manner exercised. In the event Grantee provides a notice of transfer, Grantor shall have sixty (60) days from receipt of
Grantee’s notice of transfer to provide its notice of intent to terminate pursuant to this subsection. If Grantor does not provide such notice of intent within sixty (60) days of receipt of Grantee’s notice of transfer, Grantor shall have
been deemed to have waived its right under this subsection. Grantor will not exercise its right to terminate under this subsection without a finding by the City Council that the change in control would result in a substantive detrimental change in
Grantee’s legal, technical, or financial ability to honor its obligations under this Franchise. 
  
 (c) Such termination and cancellation shall be by ordinance duly adopted after sixty (60) days’ notice to Grantee, and shall in no way affect any of
the City’s rights under this Franchise or any provision of law. Before this Franchise may be terminated and canceled under this section, Grantee must be provided with an opportunity to be heard before the City Council. 
  
 SECTION 25. TERMINATION OF FRANCHISE BY GRANTEE. 
  
 (a) Grantee may terminate the Franchise and all of its obligations under this
Ordinance under the following circumstances: 
  
 (1) At any time
following sixty (60) days’ prior written notice to the City (or such shorter prior written notice as may be required under an applicable final order by the FCC or a federal court order) if, pursuant to an applicable final order by the FCC or a
federal court, Grantee determines in the exercise of its good faith legal judgment that it is prohibited by federal or state law from acting as a cable operator within the City or otherwise complying with the material terms of this franchise
agreement. 
  

 239-G 
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 (2) Within ninety (90) days after the end of five (5) years from the effective date of this
Ordinance, if at the end of such five (5) year period, Grantee does not then have subscribers on its cable system in the City equal to at least ten percent (10%) of the total homes passed and capable of receiving service from such cable system,
notice to terminate under this provision shall be given to the City in writing, with such termination to take effect no sooner than one hundred and twenty (120) days after giving such notice. Grantee shall also be required to give its then current
subscribers not less than ninety (90) days’ prior written notice of its intent to cease operations. 
  
 (3) At any time, if Grantee determines in the good faith exercise of its business judgment that developments in applicable law or technology indicate that
video consumers in the City can be better served by Grantee and/or its affiliate, including GTE Florida Incorporated (GTEFL), through a mode of operation other than a cable system, and submits to the City Council: 
  
 (i) certification, approved by the Federal Communications Commission (FCC)
pursuant to the authority granted by Section 653 of the Telecommunications Act of 1996, of the operation of this cable system as an open video system; and 
  
 (ii) an agreement with the Grantor containing provisions substantially similar to the provisions contained in this franchise, to the extent that such
provisions are applicable to grantee as a video program provider utilizing an open video system and/or are required under Section 653 of the Telecommunications Act of 1996; and 
  
 (iii) its affiliate’s adoption of provisions substantially similar to the provisions contained in this franchise, to
the extent that any such provision is applicable to such affiliate, is in compliance with any applicable common carrier requirements, and also remains applicable to operation of an open video system under Section 653 of the Telecommunications Act of
1996. Submissions pursuant to this subsection (a)(3) shall be approved by the City Council within 90 days of their delivery by Grantee. 
  
 (b) Nothing in this section 25 or any other section of this Ordinance shall be construed to preclude GTEFL from being entitled to acquire or use this
system for all lawful purposes related to GTEFL’s telecommunications business, in accordance with GTEFL’s existing grant of authority from Grantor pursuant to Ordinance No. 23-G, as may be amended or renewed from time to time. 

 

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 SECTION 26. ASSIGNMENT OF FRANCHISE AND RIGHTS IN CABLE SYSTEM. 
  
 (a) The rights and privileges hereby granted ill this Franchise are
considered personal; and, except as provided herein, Grantee may not sell, assign, transfer, lease, pledge, mortgage or encumber such rights or privileges, or both, in whole or in part, either directly or by operation of law, without Grantor’s
prior consent, which shall not be unreasonably withheld. 
  
 (b)
Notwithstanding the restrictions in subsection (a), Grantee may transfer or assign the rights and privileges granted in this Franchise and any ownership or lease rights or obligations regarding same to an affiliate, being either a wholly-owned
subsidiary of the Grantee or a company under common ownership or control with the Grantee, without prior consent, and such transfer or assignment will not give Grantor the right to terminate this agreement. Grantee will provide Grantor with timely
notice of any transfers of assignments affected under this subsection and will deliver its affiliate’s designation of its use of the system as a cable system and its affiliate’s acceptance of the provisions contained in this Ordinance.

  
 SECTION 27. NOTICE OF OWNERSHIP. 
  
 Grantee shall annually submit to the City a list of all shareholders and a
list of all officers and directors. With respect to any change in shareholders that will result in voting control of Grantee’s stock being transferred to an entity not affiliated with GTE Corporation, Grantee shall provide Grantor with notice
respecting such transfer no later than sixty (60) days prior to closing of such transfer. 
  
 SECTION 28. SEVERABILITY. 
  
 If
any court of competent jurisdiction shall determine that any provision of this Franchise is invalid, illegal, unenforceable, or otherwise prohibited, or if any federal or state governmental agency shall establish or interpret any law, rule or
regulation to the effect that any material or substantial provision hereof becomes invalid, illegal, unenforceable or otherwise prohibited, such holding shall in no way affect the validity of the remaining portions of this Franchise; provided the
City of St. Petersburg does not find the invalidated provision to be essential to the Franchise as a whole, and declare the entire Franchise to be terminated 
  
 SECTION 29. CONFLICTING ORDINANCES. 
  
 All ordinances and parts of ordinances in conflict herewith shall be brought to City Council for their review and action. However, the City shall not
hereby be deemed to have surrendered any part of its control over the streets, nor shall any other franchise granted to any other person, firm, or corporation be deemed to be repealed. 
  

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 SECTION 30. EFFECTIVE DATE. 
  
 This Ordinance shall take effect upon Grantee’s filing with the City Clerk its written acceptance of all of the terms
and conditions hereof. 
  
 First reading conducted on the 25th day
of July, 1996. 
  
 Passed by St. Petersburg City Council on second
and final reading on the 15th day of August, 1996. 
  

	
	
	/s/    Illegible        
	

	 _____________ member
 __________ Officer of the City Council

  

									
					
	ATTEST:	 	/s/    Illegible        	 	 	 	 	 	[SEAL]
	 	 	
	 	 	 	 	 	 
	 	 	City Clerk	 	 	 	 	 	 

  
 Title Published: Times 1-t 8/5/96

  
 ACCEPTANCE 
  

Grantee accepts and hereby agrees to be bound by all the terms and conditions of this franchise, including addendum 1 and 2 attached hereto.

  

									
	 	 	 	 	 GTE MEDIA VENTURES INCORPORATED

					
	 	 	 	 	 	 	 by
	 	 /s/ W. D. (Rick) Wilson

	 	 	 	 	 	 	 	 	

	 Dated 9/9/96
	 	 	 	 	 	 W. D. (Rick) Wilson
 President

	 	 	 	 	 	 	 	 	Title

  

					
	 	 	 	 	(SEAL)
	 APPROVED AS TO FORM AND SUBSTANCE:
	 	 	 	 
			
	 /s/ Illegible
	 	 	 	  
	
	 	 	 	 
	 City Attorney or Assistant
	 	 	 	 
	 	 	 	 	 APPROVED AS TO FORM AND LEGALITY

			
	 	 	 	 	 /s/ Illegible

	 	 	 	 	

	 	 	 	 	 Attorney, GTE Telephone Operations

	 	 	 	 	 Date: 9/5/94

  

 239-G 
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 ADDENDUM 1 
  
 to the 
  
 CITY OF ST. PETERSBURG, FLORIDA 
 GTE MEDIA VENTURES 
 CABLE TELEVISION FRANCHISE 
 ORDINANCE NO. 239-G

  
 PROVISIONS FOR SYSTEM 
  
 BUILD OUT 
  

	 	1.0	SCOPE 

  
 The purpose of this Addendum is to set forth a timetable and the conditions for the construction of an overbuild cable system in the City of St. Petersburg, Florida; and to provide, through a series of performance
bonds, that the system will be constructed and activated in a complete and timely manner. 
  
 2.0 TERMS AND CONDITIONS 
  
 2.1
The terms of this Addendum shall apply until the system is built out to 95% of the available homes in St. Petersburg. 
  
 2.2 All power site locations must be landscaped in accordance with the surrounding property. 
  

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	 	2.3	The Grantee, its contractors, subcontractors, agents and representatives authorized to construct, erect, operate or maintain facilities on City streets shall be provided with
Grantee-approved identification signage that clearly displays the Grantee’s name for the purpose of identification. Such signage shall be clearly displayed during such construction or erection. 

  

	 	2.4	All work including wire, cable, fiber optic, conduit, and trenching must be processed through the City’s permitting system. Right-of-way permit applications shall include
detailed drawings of all powering site locations, showing placement relative to roadways and proposed landscaping. No work shall commence or continue until a paid permit has been issued. Permitting is not necessary for drop installation.

  

	 	2.5	Grantor requires that each job site be attended by a supervisor, capable of speaking English, who has knowledge of and/or access to the design drawings and permits applicable to the
work being performed. 

  

	 	2.6	The Franchise and this Addendum do not grant the Grantee, its contractors or subcontractors the right to enter any private property without the express consent of the property
owner. 

  

	 	2.7	Grantee shall warrant for a period of one (1) year, such period to begin following final inspection and closure of each permit issued for initial buildout construction under this
Addendum, all work done to repair City streets and other City property when Grantee has been required to excavate or bore under pavement, sidewalks or other City structures to install or repair its systems. Grantee shall, at no cost to the Grantor,
repair sunken patches or trenches and make other repairs that become necessary because of such excavation, boring or other similar work. 

  

	 	3.0	SYSTEM BUILDOUT PLAN 

  
 The Grantee’s system shall be built in seven (7) phases, according to GTE Wire Centers. 
  

 239-G 
 Page 23 
  

	 	3.1	Buildout Schedule 

  
 Construction shall commence no more than 90 days following franchise approval. Construction should commence in the order shown below: 
  
 Location 
 Pasadena 
 Skyway 
 Lealman 
 Feather Sound 
 Gandy 
 St. Pete Main 
 St. Pete South 
  

	 	3.2	Permits 

  
 The Grantee will secure and pay for all necessary permits for construction. 
  

	 	3.3	Reports 

  
 The Grantor may, at its option, request quarterly reports on the build-out process. All reports so requested shall include, as a minimum: 
  

	 	•	Franchised area map showing progress to date. 

  

	 	•	Number of homes receiving service. 

  

	 	•	Status of actual progress versus buildout plan. 

  

	 	•	Any significant problems currently affecting the buildout process. 

  
 These reports shall be submitted to the City’s designated cable system administrator. 
  

	 	4.0	SYSTEM BUILDOUT SCHEDULE 

  
 Grantee shall construct the system in accordance with the table set out in § 5.1 of this Addendum 1. Grantee will activate this system as follows:

  

	 	4.1	Within 18 months of construction start, 25% of all constructed plant activated. 

  

	 	4.2	Within 42 months of construction start, 95% of all constructed plant activated. 

  

 239-G 
 Page 24 
  

	 	5.0	BONDING REQUIREMENTS 

  

	 	5.1	Grantee will provide the following performance bond(s): 

  

						
	 Miles of Plant Completed

	  	 Time
 Frame

	  	Bond

	 0 - 300
	  	18 Months	  	$	200,000
	 301 - 700
	  	36 Months	  	$	100,000
	 701 - Complete
	  	42 Months	  	$	50,000

  
 Time frame for
bonding requirements under this section 5.1 shall begin when actual cable plant construction commences. (Does not include make ready.) 
  

	 	5.2	The Grantee will provide a General Performance Bond in the amount of $1,000,000.00, payable to the Grantor. This bond shall assure that 95% of the subscriber base within the
franchised area as of the effective date of this Franchise shall have access to activated service on the system within 42 months from construction start. 

  

	 	5.3	If Grantee fails to meet the requirements of the Performance Bond date, the City, at its option, may proceed against the entire amount of the bond. This bond shall be posted within
45 days from date of Franchise enactment and must remain in effect until the Grantor and Grantee agree in writing that the system buildout is substantially complete. 

  

	 	5.4	For purposes of this Addendum, construction start shall be the day the first construction permit for the system is issued. 

  

	 	6.0	FORCE MAJEURE 

  
 In the event any party is delayed in the performance of any act or obligation pursuant to or required by this Addendum 1 as the result of any one or more
of the following events, including events of Force Majeure: fire, flood, earthquake, hurricane, war, declaration of hostilities, revolts, civil strife, alteration or commotion, epidemic, or because of other force majeure, the required act or
obligation shall be extended by the number of calendar days equal to the total number of calendar days, if any, that such party is actually delayed by such events. The party seeking excuse for non-performance and/or delay in performance under this
section shall give notice to the other party, as soon as possible, specifying the reason for and anticipated duration of the non-performance and/or delay in performance. If such delay shall be continuing thereafter, notice shall be repeated no less
than monthly. Any party seeking excuse for non-performance and/or delay in performance under this section shall use its best efforts to rectify any condition causing such delay and shall cooperate with the other party to overcome any delay that has
resulted. 
  

 239-G 
 Page 25 
  

 ADDENDUM 2 
  
 LOCATIONS TO BE PROVIDED CABLE SERVICE 
  

			
	 Location

	  	 Address

	Airport & Maritime Facilities	  	 
	 Airport
	  	107 Eighth Ave SE, 33701
	 Port
	  	250 Eighth Ave SE, 33701
	A1 Lang Complex	  	230 First St So., 33701
	Azalea Branch Library	  	7801 22nd Ave No, 33701
	Bayfront Center	  	400 First St So, 3370
	Boyd Hill Nature Trail	  	1101 Country Club Way So, 33705
	City Hall	  	175 Fifth St No, 33701
	Coliseum	  	535 Fourth Ave No, 33701
	Consolidated Inventory Warehouse	  	327 17th St No, 33713
	Credit Union	  	400 16th St No, 33713
	Dwight H. Jones Neighborhood Center	  	1035 Burlington Ave No, 33705
	Enoch Davis Center	  	1111 18th Ave So, 33705
	Fire Headquarters	  	400 M L King St So, 33701
	Fire Station #1	  	455 Eighth St So, 33701
	Fire Station #2 (Tierra Verde Satellite)	  	1420 Pinellas Bayway, 33715
	Fire Station #3	  	2701 Fifth Ave So, 33712
	Fire Station #4	  	2501 Fourth St No, 33704
	Fire Station #5 (Master Station)	  	455 Eighth St So, 33701
	Fire Station #6	  	901 49th St No, 33713
	Fire Station #7	  	6995 M L King St No, 33702
	Fire Station #8	  	4701 M L King St So, 33705
	Fire Station #9	  	475 66th St No, 33710
	Fire Station #10	  	2800 30th Ave No, 33713
	Fire Station #11	  	5050 31st St So, 33712
	Fire Station #12 (Shore Acres)	  	1651 Bayou Grande Blvd NE, 33702
	Fire Station #13 (Gandy Station)	  	10383 Oak St NE, 33716
	Fleet Management Division Complex	  	1800 Seventh Ave No. 33713
	General Maintenance (Public Works)	  	1635 Third Ave No. 33713
	Huggins-Stengel Field Clubhouse	  	1320 Fifth St No, 33704
	Johnson Branch Library	  	1111 18th Ave So, 33705
	Main Library	  	3745 Ninth Ave No, 33713
	Mangrove Bay Golf Course	  	875 62nd Ave NE. 33703
	Mirror Lake Library	  	280 Fifth St No, 33701
	Municipal Branch Library	  	5th Street & 3rd Avenue North
	Municipal Services Center	  	1 - Fourth Street North
	North Branch Library	  	861 70th Ave No, 33702
	Office On Aging (Sunshine Center)	  	330 Fifth St No. 33701
	Pier	  	800 Second Ave NE, 33701
	Police Department	  	1300 First Ave No, 33705
	Public Utilities (Public Works Complex)	  	1635 Third Ave No, 33713

  

 239-G 
 Page 26 
  

 ADDENDUM 2 
 (Continued) 
 LOCATIONS TO BE PROVIDED CABLE SERVICE 
  

			
	 Location

	  	 Address

	Reclaimed Water Division	  	290 16th St No, 33713
	Southeast Plant-Albert Whitted	  	601 8th Ave NE, 33701
	 Northeast Plant
	  	1160 62nd Ave NE, 33703
	 Northwest Plant
	  	7500 26th Ave No, 33710
	 Southwest Plant
	  	3800 54th Ave So, 33711
	Azalea Adult Center	  	1600 72nd St No, 33710
	Bartlett Park	  	2000 Seventh St So, 33701
	Bay Vista Neighborhood Center	  	7000 Fourth St So, 33705
	Campbell Park Neighborhood Center	  	601 14th St So, 33705
	Childs Park Community Center	  	4301 13th Ave So, 33711
	Fossil Park	  	6635 M L King St No, 33702
	Frank W Pierce Community Center	  	2000 Seventh St So, 33701
	Gladden Park Neighborhood Center	  	3918 32nd Ave No, 33713
	Lake Vista Community Center	  	1401 62nd Av So, 33705
	Northwest Community Center	  	5801 22nd Ave No, 33710
	Roberts Adult Center	  	1330 50th Ave No, 33703
	Roberts Community Center	  	1246 50th Ave No, 33703
	Shore Acres Neighborhood Center	  	4230 Shore Acres Blvd NE, 33703
	Special Programs Office	  	3922 18th St No, 33712
	Therapeutic Recreation Office	  	3922 18th St No, 33712
	Walter Fuller Community Center	  	7891 26th Ave No, 33710
	Wildwood Community Center	  	2650 Tenth Ave So, 33712
	Willis S Johns Neighborhood Center	  	6635 MLK St No, 33702 (Fossil Park)
	Sanitation Complex	  	2001 28th St No, 33713
	Sanitation Vehicle Operations	  	1800 Seventh Ave No, 33713
	South Branch Library	  	1201 Country Club Way So, 33705
	Sunshine Center	  	330 Fifth St No, 33701
	Traffic Engineering	  	1744 Ninth Ave No, 33713
	Twin Brooks Golf Course	  	3800 22nd Ave So, 33711
	Woodlawn Complex	  	1400 19th St No, 33713

  

 __________ 
 _____________ 
  
 Memorandum 
  

			
	To:	 	 Robert Fox

		
	From:	 	 Daniel Anseeuw

		
	Date:	 	 November 12, 1996

		
	Re:	 	 St. Petersburg Permits sequence of events (per your request).

  
 1 AUGUST 13, 1996 – A
PRE-CONSTRUCTION MEETING WAS HELD WITH THE CITY OF ST. PETERSBURG. IN ATTENDANCE WERE LARRY MIKELL, GTE; GARY WALKER, LUCENT TECHNOLOGIES; RON ALVAREZ, INTERNET; AND BRENDAN LYNCH, CITY OF ST. PETERSBURG. DURING THIS MEETING, THE FIBER ROUTE 3
PACKAGE WAS DELIVERED AND THERE WAS A DISCUSSION REGARDING THE LARGE VOLUME OF PAPER INVOLVED WITH EACH FIBER ROUTE. A GRID WAS PRESENTED TO ILLUSTRATE WHAT WOULD BE PROVIDED WITH EACH PACKAGE IT WAS AGREED UPON THAT ONLY ONE COVER SHEET AND UTILITY
NOTIFICATION LETTER WOULD BE REQUIRED FOR EACH FIBER ROUTE. THE TOPO, CROSS SECTION SHEETS, AND DESCRIPTIONS WOULD BE SUBMITTED. BRENDAN LYNCH INDICATED HE WOULD ASSUME RESPONSIBILITY FOR THE NOTIFICATION OF ALL THE UTILITIES WITHIN THE AREA THE
MEETING CONCLUDED WITH BRENDAN STATING HE WOULD REVIEW THE PACKAGE AND ALSO HAVE HIS DRAINAGE, WATER, SEWER AND RECLAIMED WATER DEPARTMENTS REVIEW FOR ACCEPTANCE. 
  
 AUGUST 28TH – RECEIVED A FIVE PAGE LETTER FROM THE CITY OF ST. PETERSBURG (SEE ATTACHED, EXHIBIT #1). ITEMS 4 AND 5 OF THE MEMO PERTAIN TO PERMITTING. IN ORDER TO ADHERE TO THE REQUIREMENTS IN THIS LETTER, GTEMV HAS TO PURCHASE THE
CITY’S UTILITY ATLAS BOOKS. 
  
 SEPTEMBER – PURCHASED ATLAS PAGES
PERTAINING TO FIBER ROUTE#3. 
  
 2 SEPTEMBER 9TH – RE-SUBMITTED FIBER ROUTE 3 WITH THE ADDITIONAL INFORMATION REQUESTED. SUBSEQUENTLY, I MET WITH BRENDAN TO REVIEW THE PLANS. THE PLANS WERE
REJECTED DUE TO CITY UTILITIES NOT SHOWN. ALSO, PROPOSED BORE DEPTHS WERE REFLECTED TOO SHALLOW FOR THE CITY’S REQUIREMENTS. 
  

					
	CONFIDENTIAL	  	1	  	 

 November 12, 1996 
  

 SEPTEMBER 10TH -1 DELIVERED A CHECK TO THE CITY OF ST. PETERSBURG IN THE AMOUNT OF $4,486.00 FOR THE PURCHASE OF THE ATLAS BOOKS FOR THE ENTIRE CITY OF ST. PETERSBURG. 
  
 SEPTEMBER 13TH - THE PERMIT PACKAGE WAS
SUBMITTED FOR A THIRD TIME, SHOWING THE BORE DEPTHS BELOW ALL EXISTING CITY UTILITIES AT A MINIMUM DEPTH OF 36”, ACCOUNTING FOR THE DIAMETER OF THE EXISTING PIPE WITH A 12” SEPARATION BELOW THE EXISTING UTILITY. ALSO, IT WAS REQUESTED BY
BRENDAN THAT WE INSERT THE GTE MEDIA VENTURES NAME AT ALL LOCATIONS THAT REQUIRE A BORE OR PROPOSED FACILITIES ON THE PRINTS, ON THE APPLICATIONS, ON THE UTILITY NOTIFICATION SHEETS, AND ON THE DESCRIPTION SHEETS. THIS PACKAGE WAS ALSO REJECTED.

  
 OCTOBER 2ND - CONTACTED BRENDAN LYNCH IN REFERENCE TO THE APPLIED PERMITS. BRENDAN INFORMED ME THAT HE WAS NOT GOING TO REVIEW OR APPROVE THE PERMITS UNTIL HE RECEIVED A
LETTER FROM FLORIDA POWER STATING THAT GTEMV WAS AUTHORIZED TO ATTACH TO THEIR POLES. 
  
 OCTOBER 7TH - BRENDAN LYNCH CALLED REQUESTING THAT WE SHUT DOWN ALL AERIAL CONSTRUCTION ON FPC POLES UNTIL
THE CITY OF ST. PETE RECEIVES THE ABOVE NOTIFICATION. BRENDAN AGREED TO PROVIDE THIS REQUEST IN WRITING. 
  
 OCTOBER 8TH - CONTACTED BRENDAN REGARDING THE ABOVE LETTER. HE SAID THAT HE WOULD
FORWARD THE LETTER, BUT IN THE MEANTIME HE WANTED US TO STOP ALL CONSTRUCTION. 
  
 OCTOBER 11TH - I CALLED TO ADVISE BRENDAN THAT DISCUSSIONS BETWEEN GTEMV AND FPC WERE IN THE PROCESS AND
THAT AN AGREEMENT SHOULD BE REACHED SOON. I AGAIN ASKED BRENDAN TO MEET WITH ME TO REVIEW THE PERMITTING REQUIREMENTS. HE ADVISED ME THAT UNTIL THE CITY RECEIVES A LETTER AUTHORIZING GTEMV TO ATTACH TO FPC POLES, REVIEWING THE PERMITS WAS NOT ONE OF
HIS PRIORITIES. HE ALSO ADVISED ME THAT GTEMV DID NOT STOP CONSTRUCTION AS HE REQUESTED. HE SAID THAT HE RECEIVED TWO COMPLAINTS, ONE FROM A RESIDENT CLAIMING THAT GTEMV HAD DAMAGED THE CURB IN FRONT OF HIS HOUSE AND THE OTHER FROM TIME WARNER
ALLEGING THAT GTEMV HAD MOVED THEIR FACILITIES. FURTHERMORE, HE INFORMED ME THAT HE HAD INSTRUCTED HIS INSPECTORS TO SHUT US DOWN IF WE RETURNED ON MONDAY. 
  

 2 

 November 12, 1996 
  

 OCTOBER 15TH - RECEIVED A TWO PAGE LETTER FROM THE CITY OF ST. PETERSBURG (SEE ATTACHED EXHIBIT #2). ITEMS 1 AND 3 THROUGH 5 WERE COMMENTS FROM THE OTHER UTILITIES NOTIFIED IN THE PERMITTING PROCESS INDICATING
THAT THEY DO NOT OBJECT WITH OUR PROPOSED PLAN. ITEMS 2 AND 6 PERTAIN TO PERMITTING. 
  
 OCTOBER 23RD - I CONTACTED BRENDAN TO DISCUSS THE REQUIREMENTS OF THE ABOVE LETTER. WE MUTUALLY AGREED THAT
IT WAS IN OUR BEST INTEREST TO REVIEW THESE REQUIREMENTS WITH LUCENT’S PERMITTING TEAM. I SCHEDULED A MEETING WITH BRENDAN TO ALLOW JIM BROWN AND RON ALVAREZ (LUCENT’S PERMITTING TEAM) TO REVIEW THE PERMITTING REQUIREMENTS. 
  
 ON OCTOBER 25TH - JIM BROWN MET WITH BRENDAN LYNCH. BRENDAN WAS VERY COOPERATIVE AND REVIEWED THE UTILITY PLANS WITH JIM AND EXPLAINED THE PROCEDURE TO DETERMINE THE
CALCULATIONS FOR THE DEPTHS AND ELEVATIONS OF THE CITY’S FACILITIES. 
  
 OCTOBER 29TH - BOTH JIM BROWN AND RON ALVAREZ MET WITH BRENDAN TO REVIEW ONE GRID UNDER THE CURRENT FORMAT
THAT WE ARE USING. THEY LEFT THE PACKAGE FOR HIM TO REVIEW. THEY WERE INFORMED THAT HE WOULD CONTACT THEM BY THE END OF THE WEEK. 
  
 NOVEMBER 5TH - RON ALVAREZ CONTACTED
BRENDAN AND ASKED HIS EVALUATION OF THE GRID PERMIT. HE INFORMED RON THAT HE HAD NOT REVIEWED THE GRID AND DID NOT KNOW WHEN HE WOULD HAVE TIME TO. 
  
 NOVEMBER 5TH - I MET WITH BRENDAN AND
ASKED HIM FOR HIS EVALUATION OF THE ABOVE GRID PERMIT. HE INFORMED ME THAT HE HAD NOT REVIEWED THE GRID. I ADVISED HIM THAT WE HAD WORKED NUMEROUS HOURS (SAT. SUN. AND OVERTIME) TO PREPARE THE PACKAGE BASED ON HIS REQUIREMENTS AND THAT WE HAD
COMPLETED THE ENTIRE FIBER ROUTE UNDER THIS FORMAT AND WILL BE READY TO RE-SUBMIT IT ON NOVEMBER 7TH. 
  
 BRENDAN PROVIDED GTEMV WITH A PERMIT AUTHORIZATION TO PLACE ALL OF THE POWER SUPPLIES IN THE PASADENA AREA (PERMIT #96-526-D-273). 
  
 NOVEMBER 7TH - DELIVERED PERMIT PACKAGE FOR THE FORTH TIME TO BRENDAN LYNCH. WE REVIEWED THE CONTENTS IN ONE OF THE GRIDS. BRENDAN STATED THAT IT LOOKED GOOD BUT THAT THE PACKAGE NEEDED TO BE REVIEWED BY 

  

 3 

 November 12, 1996 
  

 
OTHER CITY ENTITIES. HE INFORMED ME THAT HE WOULD TRY TO HAVE IT READY BY WEDNESDAY, NOVEMBER 13, 1996. WE MUTUALLY AGREED TO THE FOLLOWING FUTURE PERMITTING
GUIDELINES: 
  

	 	•	GTEMV WILL SUBMIT THE LETTER OF NOTIFICATION TO ALL PRIVATE AND PUBLIC UTILITIES, INCLUDING THE CITY, SHARING FACILITIES ALONG THE RIGHT OF WAY. 

  

	 	•	REDUCE THE SIZE OF THE PERMIT PACKAGE. THE PERMITS WILL BE OBTAINED PER WIRE CENTER. ALL NODES AND POWER SUPPLIES WILL BE SUBMITTED AS ADDENDUM’S TO THE WIRE CENTER PERMIT.

  
 NOVEMBER 7TH – RECEIVED TWO PAGE LETTER FROM THE CITY OF ST. PETERSBURG (EXHIBIT #3). THE LETTER PERTAINS TO MODIFICATIONS WITH THE CITY’S PERMITTING
REQUIREMENTS. FOR THE MOST PART WE ARE COMPLYING WITH ALL THE REQUIREMENTS IN THIS LETTER. HOWEVER, IN ITEM #1 “THE PLAN DRAWINGS SHALL SHOW THE RIGHT OF WAY LINES”. WE ARE ONLY PROVIDING THIS INFORMATION ON THE CROSS SECTION. 

 
 NOVEMBER 12TH – CONTACTED BRENDAN TO SEE HOW THE PERMIT REVIEW WAS GOING AND TO FIND OUT IF WE WERE ON TRACK TO RECEIVE THE PERMIT ON NOVEMBER 13TH. BRENDAN INFORMED ME THAT HE WAS SWAMPED AND THEREFORE, ASSIGNED THE RESPONSIBILITY OF REVIEWING THE PERMIT TO AN ASSOCIATE.
HE SAID HE WOULD TRY TO HAVE IT READY BY THE END OF THE WEEK. 
  

 4 

 Exhibit #1 
  
 [GRAPHIC] 
  
 CITY OF ST. PETERSBURG 
  
 August 26, 1996 
  
 Robert Fox, 
 GTE ___________ 
 FLCW5640 
 1280 East Cleveland Street 
 Clearwater, FL 34615 
  
 Re:- City of St. Petersburg Fiber Optic Installation 
 (58th Street Element) 
  
 Dear Mr. Fox, 
  
 Thank you for your August 13, 1996, submittal of preliminary plan sheets 2113-013 through 025 location plans ___ through __ power supply
equipment specifications and the addendum drawing for the proposed ___ construction for the above. The following are the Engineering and Stormwater Departments preliminary review comments: 
  

	 	1.	The locations of the post mounted power supply equipment should be shown on the City’s 1:100 scale serial atlas sheet plans. Intersection visibility requirements detailed in
City Code Section 29-129 (copy attached) should be checked for all proposed pedestal installations. 

  

	 	2.	The equipment specifications included a solid cabinet power supply, show all the proposed locations, include an appropriate symbol and designation in the symbology on each location
plan. 

  

	 	3.	The permit __ for each ___ or element of the installation will be $150.00 and the cost of the required City Inspection and testing will be billed to GTE monthly. Please sign, date
and return the attached inspection fee agreement. 

  

	 	4.	The cross-sectional information provided for the directional drill installation shows horizontal utility data only. The addition of vertical data, including size is required to
_________ conflicts and to obtain adequate separation from existing City utilities. 

  

	 	5.	All permit applications involving buried installation will be routed to all the private and public utility entities for review and comment. Please allow 10 - 15 days for permit
processing. 

  
 P.O. BOX 2842 • ST. PETERSBURG, FLORIDA 33731-2842 • TELEPHONE (813)893-7171 
  

	 	6.	Please insure that all residents who are required to provide access to existing utility _________ are given a copy of the door hanger with sufficient advance notice.

  
 If you require further clarification or information regarding
this correspondence please contact Brendan Lynch at 892-5381. 
  
 Thank you for
contacting this office. 
  
 Sincerely, 
  

	
	 
	
	 /s/ Thomas B. Gibson

	

	 Thomas B. Gibson, P.E.
 Assistant Engineering Director

  
 TBG BFL/sh 
  
 Attachments 
  

	cc:	Eugene Webb, ICS 

 Reading File 
 Correspondence File: BFL 
  

 _29-192 
  
 ST. PETERSBURG CITY CODE 
  
 to a point on the other property line ten feet from the point of beginning and hence to the point of beginning. 
  
 VISIBILITY AT INTERSECTIONS 
  
 [GRAPHIC] 
  
 Illustration 7 
  

	(3)	On either side of intersections of vehicular driveways, exits or entrances, with a public street. Beginning at a point ten feet behind the property line at the edge of the drive;
then ten feet along the property line away from the drive and then ___ along a straight line to the point of beginning. 

  
 (Code 1973, § 64.09(2); Ord. No. 2105-F, § 1, 10-9-91; Ord. No. 103-G, § 12__ 7-_5.98, Ord. No. 151-G, § 1, 4-21-94) 
  
 Sec. 29-193. Height limitations. 
  
 Height limitations as indicated in the schedule of district regulations and
definitions shall apply only to buildings and portions of buildings designed for human occupancy, and shall not apply to church steeples, bell towers, or other decorative features, nor to elevator list __, air conditioning units, or other mechanical
or functional features. Transmission or receiving communications towers (including but not limited to television, radio or cellular phone (____) as permitted principal, special exception or accessory uses shall be limited in height to 50 feet high
above ground level in all zoning districts (satellite _____ are exempt from this requirements __ section 29-214). Variances to this requirement may be requested from the Environmental Development Commission. 
  
 (Code 1973, § 64,09(31) 
  
 Sec. 29-194. Airport zoning. 
  
 For airport zoning height requirements, see chapter 16, article XIV, and applicable County, State and federal codes. 
  
 (Code 1973, § 64.09(4)) 
  
 Sec. 29-195. School grounds, area and width when adjacent to public areas. 
  
 Where school grounds adjoin public parks, playgrounds or playfields, the
minimum area and width requirements for the school grounds may be reduced in proportion to the area or width provided by the public park, playground or playfield, provided: 
  

	 	(1)	School and park playground or playfield area must be a continuous plot, not separated by a public street open to traffic during school hours; and 

  

	 	(2)	Area or width requirement for school grounds shall not be reduced by more than half by reason of such adjoining park, playground or playfield. 

  
 (Code 1973, § 64.09(5)) 
  
 Sec. 29-196. Model homes. 
  
 (a) In any residential district in which there are developments of single-family homes or two-family dwellings, developers or their agents may operate a
model home for each such ten lots and one sales office (which sales office may be in the home, but if not in the home, it shall be less than 750 square feet in area), subject to the following restrictions: 
  

	 	(1)	The model home shall meet all district requirements for lot and yard dimensions. 

  

	 	(2)	The office, if not in the home, may be permitted as an accessory use on the same lot, but shall not be used except by the company developing the homes and in connection with the
development in which located. 

  

	 	(3)	The office, if not in the home, may not be used as an office for more than 18 months, and thereafter shall either be removed or shall be used in accordance with regulations
generally applicable within the district. 

  

 $29-102 
  
 ZONING 
  
 Sec. __.146. Successive applications. 
  
 No application for a zoning map change or LDR change shall be made within 18 months from the date of the public hearing before the Planning commission of a previous application for substantially the same request which
was not approved unless there has been a substantial change of conditions or _________ of the surrounding land area or the land in question. Appeal of the decision of the City Manager not to accept an application may be made within ten days to the
Planning Commission by filing a notice of appeal with the Clerk of Council and paying the fee established by City Council. Appeal of the decision of the Commission may be made within ten days by filing a notice of appeal with the Clerk of Council
and submitting the appropriate fee. Successive applications shall not be restricted for City Council initiated applications. 
  
 (Code 1973, ____ ) 
  
 Sec. 29-147-29-170. Reserved. 
  
 ARTICLE III. AREAWIDE DEVELOPMENT OF REGIONAL IMPACT DEVELOPMENT ORDERS 
  
 Sec. 29-171. Ordinances readopted. 
  
 City
Council has adopted Ordinance No. 1072-F, the Intown Areawide Development of Regional Impact Development Order (“IADO”) and Ordinances 1142-F, the Gateway Areawide Development of Regional Impact Development Order (“GADO”). These
development orders may constitute land development regulations on the land which is subject thereto. Such ordinances are hereby ratified, confirmed and readopted with their effective date continuing to be the effective date as respectively set forth
therein. 
  

	 	(1)	Intown Areawide Development Order (IADO) Ordinance 1072-F is incorporated herein by reference as if set forth in its entirety. 

  

	 	(2)	Gateway Areawide Development Order (GADO) Ordinance 1142-F is incorporated herein by reference as if set forth in its entirety. 

  
 (Code 1973, ___ XII) 
  
 Sec. 29.172-29 190. ________. 
  
 ARTICLE IV. SUPPLEMENTARY REGULATIONS 
  
 Sec. 29-191. Lights. 
  
 All advertising and exterior lights from all single-family, multifamily, retail, officer and industrial structures and uses shall be shielded and no
direct source of illumination shall be visible beyond the lot line. 
  
 (Code
1973, § 64-09(1)) 
  
 Secs. 29-192. Visibility at intersections.

  
 No structure or portion of any structure including
_______ ____ shall be placed or erected, no motor vehicle, trailer or equipment shall be allowed to park, stand, stop or be stored, and no vegetation with the exception of one free whose lower branches shall be trimmed to a height not lower than
eight feet, shall be maintained, planted or allowed to grow in a manner which materially _______ the visibility from a street, alley or driveaway of lawfully oncoming traffic from any direction in the intersecting public street, between the heights
of three feet and eight feet as measured from the pavement edge of the adjacent roadway across triangles described as follows and shown in Illustration 7: 
  

	 	(1)	At street intersections. Beginning at the point where the property lines meet at the corner, or in the case of rounded property corners, the point at which they would meet without
such rounding; then 20 feet along the front property line; thence diagonally to a point along the side property has 20 feet from the point of beginning and thence to the point of beginning. 

  

	 	(2)	At intersections of alleys with vehicular driveaways associated with commercial industrial and office uses, and at intersections of alleys with streets or alleys in all zoning
districts, beginning at the point of intersection as above: proceeding ten ___ along either property line; then diagonally 

  

 INSPECTION FEE FORM 
 DEVELOPER PERMIT #                                  
 PRE - ISSUE INFORMATION 
  
 [GRAPHIC] 
  

					
	PLEASE PROVIDE ALL APPLICABLE INFORMATION BELOW
		
	1: OWNER	  	NAME (PRINT):
	ADDRESS:
	CITY:	  	STATE, ZIP:	  	TELEPHONE
		
	2: DEVELOPER	  	NAME (PRINT)
	ADDRESS
	CITY	  	STATE, ZIP	  	TELEPHONE
			
	3: GENERAL CONTRACTOR	  	NAME (PRINT):	  	 
	ADDRESS:
	CITY:	  	STATE, ZIP:	  	TELEPHONE:
	
	4: AGREEMENT
	 TESTING AND INSPECTION CHARGES INCURRED BY THE CITY OF ST. PETERSBURG
 ON THIS PERMIT SHOULD BE BILLED TO ME AT THE ADDRESS SHOWN BELOW

			
	NAME (PRINT)	  	 SIGNATURE
 X
	  	DATE
	ADDRESS
	CITY	  	STATE, ZIP	  	TELEPHONE
	 NOTES:
  
 A)    COST WILL BE BILLED MONTHLY
  
 B)     ESTIMATES AND CURRENT RATES FOR INSPECTION AND TESTING ARE
AVAILABLE UPON REQUEST FROM THE ENGINEERING DEPARTMENT.

  

					
	October 15, 1996	 	[GRAPHIC]	 	Exhibit # 2
			
	 	 	CITY OF ST. PETERSBURG	 	 

  
 Bob Fox 
 GTE - Media Ventures 
 FLCW 5640 
 1280 East Cleveland Street 
 Clearwater, FL 34615 
  

	Re:	City of St. Petersburg Fiber Optic Installation 

 (58th
Street Element) 
  
 Dear Mr. Fox: 
  
 Thank you for your September 27, 1996, permit submittal of foreign plan sheets 96-05-01
through 96-05-44, for the installation of the above. The Engineering and Stormwater Department has received the following review comments: 
  

	1)	Peoples Gas System. Inc. has facilities in the referenced area. Please call Sunshine to have the area properly located. 

  

	2)	City ICS: 

  

	 	a)	The buried cable location narratives identify “GTE Florida Incorporated” as the permit applicant/entity. All permit documents must clearly identify GTE Media Ventures as
the permit entity. Revise and resubmit the permit drawing and narratives. 

  

	 	b)	There are numerous references to “proposed conduit” and “Proposed GTE”. We need to know if the “Proposed GTE” refers to existing GTE Fiber Optic cable
and/or existing GTE conduit which was installed under the telephone franchise. If so the drawings and/or documentation should clearly state that they are using GTE Florida facilities. 

  

	3)	Public Utilities Maintenance has no objection as long as a 3-foot lateral and 1-foot vertical clearance is given to all existing City utilities. 

  

	4)	Time Warner: 

  

	 	a)	No conflict. 

  

	 	b)	Don’t damage or move existing Time Warner facilities. 

  

	5)	Florida Power: 

  

	 	a)	Call Sunshine for locates. 

  

	 	b)	Don’t damage facilities. 

  

	 	c)	Notify ASAP of damage. 

  

	 	d)	Will be billed for repairs if marked. 

  
 P.O. BOX 2842 • ST. PETERSBURG, FLORIDA 33731-2842 • TELEPHONE (813)893-7171 
  

	6)	Engineering and Stormwater Department: 

  

	 	a)	Provide a cross-section for each street crossing location. 

  

	 	b)	Provide an accurate street location description for each crossing cross-section i.e., quote both of the street names for the nearest intersection. 

  

	 	c)	Show all existing City utility lines including gravity lines on all cross-section and on the plan sheets. The existing elevations shown on the City’s atlas sheets should be
used in the determination of the depth of the proposed conduits. 

  

	 	d)	Enclosed are copies of the City Stormwater Management Master Plan improvements for Drainage Basins F and H. Please re-evaluate the depth and location of all proposed buried cable in
relation to the City proposed drainage improvements and the language contained in Section 4-M of the Franchise Agreement (attached). 

  

	 	e)	At the September 9,1996, preconstruction meeting, Mr. Barry Ritz (Florida Power) indicated that the existing Joint Pole Agreement between Florida Power and GTE Florida Incorporated
did not make provision for the installation of GTE Media Ventures proposed cable on existing poles. The City requested that this issue be addressed and resolved by all parties before proceeding with the cable installation. As GTE Media Ventures has
not provided documentation showing the legal right of authority to co-located on existing Florida Power poles, the City is requesting that all further installation on Florida Power poles be held in abeyance until agreement with Florida Power
Corporation has been obtained. 

  
 Please address the above comments
at your earliest convenience and resubmit the required information to the Engineering and Stormwater Department for review and approval. If you require clarification regarding this correspondence please contact Brendan Lynch at 892-5381. 

 
 Thank you for contacting this office. 
  
 Sincerely, 
  

	
	
	 /s/ Thomas B. Gibson

	

	 Thomas B. Gibson, P.E.
 Assistant Engineering Director

  
 TBG:BFL/sh 
  

	cc:	Robert Eschenfelder - Legal 

 Eugene Webb - ICS 

Misc: Franchise GTE Cable 
 Reading File

 Correspondence File: BFL 
  

					
	Exhibit # 3	 	[GRAPHIC]	 	 
			
	 	 	CITY OF ST. PETERSBURG	 	 

  
 November 4, 1996 
  
 Robert Fox 
 GTE Media Ventures 
 1280 East Cleveland St., FLCW 5640 
 Clearwater, FL 34615 
  
 Dear Mr. Fox: 

 

	Re:	Franchised Utility Work Permit Procedural Modification 

  
 Please be informed that the City of St. Petersburg Engineering and Stormwater Department is modifying current permitting procedures to require a cross section drawing and
additional plan detail with each permit request where the work involves an underground street or alley crossing. This procedure change will increase the information field crews have about existing utilities. The increased use of trenchless
technologies warrants the need for all available horizontal and vertical utility information to be provided for plan review, field personnel and to minimize the possibility of damage to all existing utilities. 
  
 Effective immediately all permit requests that involve underground street and alley
crossings, must contain a cross section drawing for each separate crossing. The following information will be required on each cross section and plan drawing. 
  

	1.	The plan drawings shall show the right-of-way lines, widths of right of way and curb lines or edge of pavements. The curb offset distance from the centerline of the proposed
installation shall be shown and the scope of the proposed project, with all the distances and sizes clearly indicated. 

  

	2.	Cross section drawings shall be furnished showing width of pavement, width of right-of-way on each side, offset distance from centerline to the proposed installation, sidewalks,
curb and gutters, etc. 

  

	3.	Indicate the proposed depth of the installation on plan and cross section. 

  

	4.	Indicate the depth, location and size of all existing public and private utilities on the plan and cross section, including offset dimension from curblines or road centerline.

  

	5.	Indicate the location of all thrust, reception and splice pits. 

  
 RECEIVED 
 NOV 07 1996 
 R.E.F. 
  
 P.O. BOX 2842 • ST. PETERSBURG, FLORIDA 33731-2842 • TELEPHONE (813)893-7171 
  

 Copies of the City’s Utility Atlas Books showing existing City Utilities may be purchased from Tony Leno at
893-7850. If you have any question about the new permit procedure, please feel free to contact Brendan Lynch at 892-5381 or Mark Riedmueller at 893-7857. 
  
 Sincerely, 
  

	
	
	 /s/ Thomas B. Gibson

	

	 Thomas B. Gibson, P.E
 Assistant Engineering Director

  
 TBG: MJR/ht 
  

	cc:	Miscellaneous Franchise Utilities 

	  	Reading File 

	  	Correspondence File 

	  	Distribution List (attached) 

  

 RECEIVED 
 SEP 20 1996 
 CUSTOMER SERVICE 
 REGULATORY ____ 
  
 [GRAPHIC] 
 CITY OF ST. PETERSBURG 
  

			
	 CITY OF ST. PETERSBURG
 Office of the
Mayor
	  	David J. Flacher, Ma

  
 September 12, 1996 
  
 Mr. Larry Mannion 
 Director, Finance 
 Video Services 
 GTE 
 700 Hidden Ridge, HQW 02G93 
 P.O. Box 152092

 Irving, Texas 75015-2092 
  
 Dear Larry: 
  
 I am pleased to send you a complete original copy of the franchise agreement between GTE Media Ventures, Inc. and the City of St. Petersburg. This agreement binds us to a ten year relationship that I am looking
forward to be a part of. 
  
 It is my understanding that your “forces”
are now underway with the construction of the system. Yesterday, we held a “pre-construction” meeting with representatives of major utilities that operate within St. Petersburg to inform them of the newly implemented franchise agreement
and of your company’s proposed construction routes and time schedule. 
  
 I
have recently been designated to be the City’s point of contact with GTE Media Ventures on the franchise. So please inform your staff in Clearwater (and in Texas) to communicate with me directly on issues related to the franchise. 

 
 Sincerely, 
  

	
	
	 /s/ Herbert E. Polson

	

	 Herbert E. Polson
 Intergovernmental Relations Director

  
 Attachment 
  
 CITY OF ST PETERSBURG, PO BOX 2842. ST PETERSBURG. FLORIDA 33731. TELEPHONE
(813) 893-7201 
  

			
	ACORD. CERTIFICATE OF INSURANCE	  	 ISSUE DATE (MM/DD/YY)
 08/08/96

							
	 PRODUCER
  
 JOHNSON & HIGGINS OF CONNECTICUT
 FOUR STAMFORD PLAZA
 _____ ELM STREET, 6TH FLOOR
 __AMFORD, CT 06902-3851
 ATTN: LISA
NEWMAN
	  	THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED
______ POLICIES BELOW.
	  	  
 COMPANIES AFFORDING
COVERAGE

	  	  
 COMPANY
 LETTER
	  	  
 A
	  	  
 LUMBERMENS MUTUAL CASUALTY COMPANY

	  
 INSURED
 GTE MEDIA VENTURES INCORPORATED
	  	  
 COMPANY
 LETTER
	  	  
 B
	  	  
 ARABELLA MUTUAL INSURANCE COMPANY

	  
 GTE CORPORATION
 ONE STAMFORD FORUM
 STAMFORD, CT
06904
	  	  
 COMPANY
 LETTER
	  	  
 C
	  	  
 N/A

	  	  
 COMPANY
 LETTER
	  	  
 D
	  	  
 N/A

	  	  
 COMPANY
 LETTER
	  	  
 E
	  	  
 N/A

  
 COVERAGES 
  
 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN
ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN THE INSURANCE AFFORDED BY THE
POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. 
  

														
	 CO
 LTR

	  	 TYPE OF INSURANCE

	  	POLICY NUMBER

	 	POLICY
EFFECTIVE
DATE (MM/
DD/YY)

	  	POLICY
EXPIRATION
DATE (MM/
DD/YY)

	  	 LIMITS

	A	  	GENERAL LIABILITY	  	3YL945140-02	 	07/01/96	  	07/01/97	  	GENERAL AGGREGATE	  	$	3,000,000
	 	  	x COMMERCIAL GENERAL LIABILITY	  	 	 	 	  	 	  	  
 PRODUCTS-COMP/OF AGG.
	  	$	3,000,000
	 	  	 ̈ ̈ CLAIMS MADE x OCCUR	  	 	 	 	  	 	  	  
 PERSONAL & ADV. INJURY
	  	$	3,000,000
	 	  	 ̈ OWNERS & CONTRACTORS PROT.	  	 	 	 	  	 	  	  
 EACH OCCURRENCE
	  	$	3,000,000
	 	  	 ̈ _________________________	  	 	 	 	  	 	  	  
 FIRE DAMAGE (Any one fire)
	  	$	50,000
	 	  	 	  	 	 	 	  	 	  	  
 MED. EXPENSE (Any one person)
	  	$	10,000
	A	  	AUTOMOBILE LIABILITY	  	F3B003662-01	 	07/01/96	  	07/01/97	  	  
 COMBINED SINGLE LIMIT
	  	$	1,000,000
	 	  	x ANY AUTO	  	3ZL945140-00	 	 	  	 	  	  
 BODILY INJURY (Per person)
	  	$	 
	 	  	 ̈ ALL OWNED AUTOS	  	F5B003204-04	 	 	  	 	  	  
 BODILY INJURY (Per accident)
	  	$	 
	 	  	 ̈ SCHEDULED AUTOS	  	F5D006441-02	 	 	  	 	  	  
 PROPERTY DAMAGE
	  	$	 
	B	  	 ̈ HIRED AUTOS	  	X3P017870-07	 	 	  	 	  	 	  	 	 
	 	  	 ̈ NON-OWNED AUTOS	  	(POLICIES APPLICABLE
BY STATE)	 	 	  	 	  	 	  	 	 
	 	  	 ̈ GARAGE LIABILITY	  	 	 	  	 	  	 	  	 	 
	 	  	  
 x SELF-INSURED - PHYSICAL DMG.
	  	 	 	 	  	 	  	 	  	 	 
	 	  	  
 EXCESS LIABILITY
	  	 	 	 	  	 	  	  
 EACH OCCURRENCE
	  	$	 
	 	  	 ̈ UMBRELLA FORM	  	 	 	 	  	 	  	  
 AGGREGATE
	  	$	 
	 	  	  
  ̈ OTHER THAN UMBRELLA FORM
	  	 	 	 	  	 	  	 	  	 	 
	A	  	 WORKER’S COMPENSATION
 AND
 EMPLOYERS’ LIABILITY
	  	5CL945140-05
3YL945140-02	 	07/01/96	  	07/01/97	  	  
 x STATUTORY
LIMITS
	  	 	 
	 	  	  	 	 	  	 	  	  
 EACH ACCIDENT
	  	$	1,000,000
	 	  	  	 	 	  	 	  	  
 DISEASE-POLICY LIMIT
	  	$	1,000,000
	 	  	 	  	 	 	 	  	 	  	  
 DISEASE-EACH EMPLOYEE
	  	$	1,000,000
							
	 	  	OTHER	  	 	 	 	  	 	  	 	  	 	 

  
 DESCRIPTION OF
OPERATIONS/LOCATIONS/VEHICLES/SPECIAL ITEMS (LIMITS MAY BE SUBJECT TO RETENTIONS) 
  
 CERTIFICATE HOLDER IS NAMED AS ADDITIONAL INSURED WHERE REQUIRED BY CONTRACT’S INDEMNITY PROVISIONS. 
  

			
	CERTIFICATE HOLDER	  	CANCELLATION
		
	 CITY OF ST. PETERSBURG, FLORIDA
 175 5TH STREET NORTH
 PETERSBURG, FL 33731
 ATTENTION: HERBERT E. POLSON
	  	SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO MAIL 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO
THE LEFT, BUT FAILURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE COMPANY, ITS AGENTS OR REPRESENTATIVES.
		
	 	  	AUTHORIZED REPRESENTATIVE
		
	 	  	/s/ Illegible
	 	 	

		
	 ACORD 25-S (7/90)
	  	© ACORD CORPORATION___

  

			
	ACORD. CERTIFICATE OF INSURANCE	  	 ISSUE DATE (MM/DD/YY)
  ̈08/08/96

							
	 PRODUCER
  
 JOHNSON & HIGGINS OF CONNECTICUT
 FOUR STAMFORD PLAZA
 _____ ELM STREET, 6TH FLOOR
 STAMFORD, CT 06902-3851
 ATTN: LISA
NEWMAN
	  	THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED
BY THE POLICIES BELOW.
	  	  
 COMPANIES AFFORDING
COVERAGE

	  	  
 COMPANY
 LETTER
	  	  
 A
	  	  
 LUMBERMENS MUTUAL CASUALTY COMPANY

				
	 INSURED
 GTE MEDIA VENTURES
INCORPORATED
	  	  
 COMPANY
 LETTER
	  	  
 B
	  	  
 ARABELLA MUTUAL INSURANCE COMPANY

				
	 GTE CORPORATION
 ONE STAMFORD FORUM
 STAMFORD, CT 06904
	  	  
 COMPANY
 LETTER
	  	  
 C
	  	  
 N/A

	  	  
 COMPANY
 LETTER
	  	  
 D
	  	  
 N/A

	  	  
 COMPANY
 LETTER
	  	  
 E
	  	  
 N/A

  
 COVERAGES 
  
 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN
ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY
THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. 
  

														
	 CO
 LTR

	  	 TYPE OF INSURANCE

	  	POLICY NUMBER

	 	POLICY
EFFECTIVE
DATE (MM/
DD/YY)

	  	POLICY
EXPIRATION
DATE (MM/
DD/YY)

	  	 LIMITS

	A	  	GENERAL LIABILITY	  	3YL945140-02	 	07/01/96	  	07/01/97	  	GENERAL AGGREGATE	  	$	3,000,000
	 	  	x COMMERCIAL GENERAL LIABILITY	  	 	 	 	  	 	  	PRODUCTS-COMP/OF AGG.	  	$	3,000,000
	 	  	 ̈ ̈ CLAIMS MADE x OCCUR	  	 	 	 	  	 	  	PERSONAL & ADV. INJURY	  	$	3,000,000
	 	  	 ̈ OWNER’S & CONTRACTOR’S PROT.	  	 	 	 	  	 	  	EACH OCCURRENCE	  	$	3,000,000
	 	  	 ̈ _________________________	  	 	 	 	  	 	  	FIRE DAMAGE (Any one fire)	  	$	50,000
	 	  	 	  	 	 	 	  	 	  	MED. EXPENSE (Any one person)	  	$	10,000
							
	A	  	AUTOMOBILE LIABILITY	  	F3B003662-01	 	07/01/96	  	07/01/97	  	COMBINED SINGLE LIMIT	  	$	1,000,000
	 	  	x ANY AUTO	  	3ZL945140-00	 	 	  	 	  	BODILY INJURY (Per person)	  	$	 
	 	  	 ̈ ALL OWNED AUTOS	  	F5B003204-04	 	 	  	 	  	BODILY INJURY (Per accident)	  	$	 
	 	  	 ̈ SCHEDULED AUTOS	  	F5D006441-02	 	 	  	 	  	PROPERTY DAMAGE	  	$	 
							
	B	  	 ̈ HIRED AUTOS	  	X3P017870-07	 	 	  	 	  	 	  	 	 
	 	  	 ̈ NON-OWNED AUTOS	  	(POLICIES APPLICABLE
BY STATE)	 	 	  	 	  	 	  	 	 
	 	  	 ̈ GARAGE LIABILITY	  	 	 	  	 	  	 	  	 	 
	 	  	x SELF-INSURED-PHYSICAL DMG.	  	 	 	 	  	 	  	 	  	 	 
	 	  	  
 EXCESS LIABILITY
	  	 	 	 	  	 	  	  
 EACH OCCURRENCE
	  	$	 
	 	  	 ̈ UMBRELLA FORM	  	 	 	 	  	 	  	AGGREGATE	  	$	 
	 	  	 ̈ OTHER THAN UMBRELLA FORM	  	 	 	 	  	 	  	 	  	 	 
							
	A	  	 WORKER’S COMPENSATION
 AND
 EMPLOYERS’ LIABILITY
	  	5CL945140-05
3YL945140-02	 	07/01/96	  	07/01/97	  	x STATUTORY LIMITS	  	 	 
	 	  	  	 	 	  	 	  	EACH ACCIDENT	  	$	1,000,000
	 	  	  	 	 	 	  	 	  	DISEASE-POLICY LIMIT	  	$	1,000,000
	 	  	 	  	 	 	 	  	 	  	DISEASE-EACH EMPLOYEE	  	$	1,000,000
							
	 	  	OTHER	  	 	 	 	  	 	  	 	  	 	 

  
 DESCRIPTION OF
OPERATIONS/LOCATIONS/VEHICLES/SPECIAL ITEMS (LIMITS MAY BE SUBJECT TO RETENTIONS) 
  
 CERTIFICATE HOLDER IS NAMED AS ADDITIONAL INSURED WHERE REQUIRED BY CONTRACT’S INDEMNITY PROVISIONS. 
  

			
	CERTIFICATE HOLDER	  	CANCELLATION
		
	 CITY OF ST. PETERSBURG, FLORIDA
 175 5TH STREET NORTH
 PETERSBURG, FL
33731
 ATTENTION: HERBERT E. POLSON
	  	SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO MAIL 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO
THE LEFT, BUT FAILURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE COMPANY, ITS AGENTS OR REPRESENTATIVES.
		
	 	  	AUTHORIZED REPRESENTATIVE
		
	 	  	 /s/ Illegible

	 	 	

		
	ACORD 25-S (7/90)	  	© ACORD CORPORATION 1990

  

 SEABOARD SURETY COMPANY 
 HOME OFFICE: NEW YORK, N.Y. 
  
 LICENSE and PERMIT BOND 
  
 Bond No. 347550 
  
 KNOW ALL MEN BY THESE PRESENTS, That we, GTE Media
Ventures Incorporated, of 600 Hidden Ridge, Irving, TX 75015-2092 hereinafter referred to as the Principal, and SEABOARD SURETY COMPANY, a corporation organized and existing under the laws of the State of New York, and authorized to do business
in the State of Florida, as Surety, are held and firmly bound unto City of St. Petersburg, FL hereinafter referred to as the Obligee, in the sum of Two Hundred Thousand & No/100 ($200,000.00) DOLLARS, lawful money of the United States of
America, to the payment of which sum well and truly to be made, we bind ourselves, our executors, administrators, successors, and assigns, firmly by these presents. 
  
 THE CONDITION OF THE ABOVE OBLIGATION IS SUCH, That whereas the Principal has made application to the Obligee for a license or permit to act
as grantee under Franchise Agreement with the City of St. Petersburg, FL 
  
 NOW,
THEREFORE, If the Principal shall faithfully comply with all ordinances, rules and regulations which have been or may hereafter be in force concerning said license or permit, and shall save and keep harmless the Obligee from all loss or damage which
it may sustain or for which it may become liable on account of the issuance of said license or permit to the Principal, then this obligation shall be void; otherwise, to remain in full force and effect. 
  
 THIS BOND WILL EXPIRE 8/9/97, but may be continued by renewal certificates signed by
Principal and Surety. The surety may at any time terminate its liability by giving thirty (30) days written notice to the Obligee, and the surety shall not be liable for any default after such thirty (30) days notice period, except for defaults
occurring prior thereto. 
  
 SIGNED, SEALED AND DATED this 9TH day of August 1996

  

									
	 	 	 	 	 GTE MEDIA VENTURES INCORPORATED

				
	 /s/ Nancy L. Franklin
	 	 	 	 By
	 	 /s/ Illegible

	
	 	 	 	 	 	

	 Nancy L. Franklin
 Notary Public
	 	 	 	 	 	 Illegible

	 	 	 	 	SEABOARD SURETY COMPANY
				
	 	 	 	 	 By
	 	 /s/ Mollie M. Clarke

	 	 	 	 	 	 	 	

	[SEAL]	 	 NANCY L. FRANKLIN
 MY COMMISSION EXPIRES
 May 23, 1997
	 	 	 	 	 	 Attorney-In-Fact
 Mollie M. Clarke

  

 Certified Copy 
  

			
	No. 12807	  	 SEABOARD SURETY COMPANY
 ADMINISTRATIVE OFFICES, BEDMINISTER, NEW JERSEY
 POWER OF
ATTORNEY

  
 (NOW
ALL MEN BY THESE PRESENTS: That SEABOARD SURETY COMPANY, a corporation of the State of New York, has made, constituted and appointed and by these presents does make
constitute and appoint Kristy A. Buzzeo or Jennifer Caldarella or Scott Crocco or Derek M. Lakin or Mollie M. Clarke of Stamford, Connecticut its true and lawful Attorney-in-Fact, to make, execute and deliver on its behalf insurance policies, surety
bonds, undertakings and other instruments of similar nature as follows: 
  
 Without LimitationS 
  
 Such insurance policies, surety
bonds, undertakings and instruments for said purposes, when duly executed by the aforesaid Attorney-in-Fact, shall be binding upon the said Company as fully and to the same extent as if signed by the duly authorized officers of the Company and
sealed with its corporate seal; and all the acts of said Attorney-in-Fact, pursuant to the authority hereby given, are hereby ratified and confirmed. 
  
 This appointment is made pursuant to the following By-Laws which were duly adopted by the Board of Directors of the said Company on December 8th, 1927, with Amendments to
and including January 15, 1982 and are still in full force and effect: 
  
 ARTICLE
VII, SECTION 1: 
  
 “Policies, bonds, recognizances,
stipulations, consents of surety, underwriting undertakings and instruments relating thereto. Insurance policies, bonds, recognizances, stipulations, consents of surety and underwriting undertakings of the Company, and releases, agreements and other
writings relating in any way thereto or to any claim or loss thereunder, shall be signed in the name and on behalf of the Company 
  
 (a) by the Chairman of the Board, the President, a Vice-President or a Resident Vice-President and by the Secretary, an Assistant Secretary, a Resident
Secretary or a Resident Assistant Secretary; or (b) by an Attorney-in-Fact for the Company appointed and authorized by the Chairman of the Board, the President or a Vice-President to make such signature; or (c) by such other officers or
representatives as the Board may from time to time determine. 
  
 The seal of the Company shall if appropriate be affixed thereto by any such officer. Attorney-in-Fact or representative.” 
  
 IN WITNESS WHEREOF, SEABOARD SURETY COMPANY has caused these presents to be
signed by one of its Vice-Presidents, and its corporate seal to be hereunto affixed and duly attested by one of its Assistant Secretaries, this 24th day of October, 1994. 
  

											
	 	 	 Attest:
	 	 	 	 	 	 SEABOARD SURETY COMPANY,

						
	[SEAL]	 	 (Seal)
	 	 /s/ Illegible
	 	 	 	By	 	 /s/ Illegible

	 	 	 	 	
	 	 	 	 	 	

	 	 	 	 	Assistant Secretary	 	 	 	 	 	Vice-President

  
 STATE OF NEW JERSEY ss.: 

COUNTY OF SOMERSET 
  
 On this 24th day of October, 1994, before me personally appeared Michael B. Keegan a Vice-President of SEABOARD SURETY COMPANY, with whom I am personally acquainted, who, being by me duly sworn, said that he resides
in the State of New Jersey; that he is a Vice-President of SEABOARD SURETY COMPANY, the corporation described in and which executed the foregoing instrument; that he knows the corporate seal of the said Company; that the seal affixed to said
instrument is such corporate seal; that it was so affixed by order of the Board of Directors of said Company; and that he signed his name thereto as Vice-President of said Company by like authority. 
  

					
	[SEAL]	 	BELINDA _____	 	 
	 	 	NOTARY PUBLIC OF NEW JERSEY	 	 /s/ Illegible

	 	 	 	 	

	 	 	My Commission Expires Sept. 9, 1998	 	Notary Public

  
 C E R T I F I C A T
E 
  
 I, the undersigned Assistant Secretary of SEABOARD
SURETY COMPANY do hereby certify that the original Power of Attorney of which the foregoing is a full, true and correct copy, is in full force and effect on the date of this Certificate and I do further certify that the Vice-President who executed
the said Power of Attorney was one of the Officers authorized by the Board of Directors to appoint an attorney-in-fact as provided in Article VII. Section 1. of the By-Laws of SEABOARD SURETY COMPANY. 
  
 This Certificate may be signed and sealed by facsimile under and by authority
of the following resolution of the Executive Committee of the Board of Directors of SEABOARD SURETY COMPANY at a meeting duly called and held on the 25th day of March 1970. 
  
 “RESOLVED: (2) That the use of a printed facsimile of the corporate seal of the Company and of the signature of an
Assistant Secretary on any certification of the correctness of a copy of an instrument executed by the President or a Vice-President pursuant to Article VII. Section 1. of the By-Laws appointing and authorizing an attorney-in-fact to sign in the
name and on behalf of the Company surety bonds, underwriting undertakings or other instruments described in said Article VII. Section 1, with like effect as if such seal and such signature had been manually affixed and made hereby __ authorized and
approved” 
  
 IN WITNESS
WHEREOF, I have hereunto set my hand and affixed the corporate seal of the Company to these presents this 9TH day of August, 1996. 
  

			
	[SEAL]	 	 
	 	 	 /s/ Illegible

	 	 	

	 	 	 Assistant Secretary
 __________________

  

 SEABOARD SURETY COMPANY 
 HOME OFFICE: NEW YORK, N.Y. 
  
 LICENSE and PERMIT BOND 
  
 Bond No. 347551 
  
 KNOW ALL MEN BY THESE PRESENTS, That we, GTE Media
Ventures Incorporated, of 600 Hidden Ridge, Irving, TX 75015-2092 hereinafter referred to as the Principal, and SEABOARD SURETY COMPANY, a corporation organized and existing under the laws of the State of New York, and authorized to do business in
the State of Florida, as Surety, are held and firmly bound unto City of St. Petersburg, FL hereinafter referred to as the Obligee, in the sum of Fifty Thousand & No/100 DOLLARS, lawful money of the United States of America, to the payment of
which sum well and truly to be made, we bind ourselves, our executors, administrators, successors, and assigns, firmly by these presents. 
  
 THE CONDITION OF THE ABOVE OBLIGATION IS SUCH, That whereas the Principal has made application to the Obligee for a license or permit to act as a grantee under Franchise
Agreement with the City of St. Petersburg, FL 
  
 NOW, THEREFORE, If the Principal
shall faithfully comply with all ordinances, rules and regulations which have been or may hereafter be in force concerning said license or permit, and shall save and keep harmless the Obligee from all loss or damage which it may sustain or for which
it may become liable on account of the issuance of said license or permit to the Principal, then this obligation shall be void; otherwise, to remain in full force and effect. 
  
 THIS BOND WILL EXPIRE 8/9/97, but may be continued by renewal certificates signed by Principal and Surety. The surety may at any time
terminate its liability by giving thirty (30) days written notice to the Obligee, and the surety shall not be liable for any default after such thirty (30) days notice period, except for defaults occurring prior thereto. 
  
 SIGNED, SEALED AND DATED this 9TH day of August, 1996 
  

											
	 	 	 	 	 	 	 GTE MEDIA VENTURES INCORPORATED

				
	 /s/ Nancy L. Franklin
	 	 	 	 By
	 	 /s/ Illegible

	
	 	 	 	 	 	

	 Nancy L. Franklin
 Notary Public
	 	 	 	 	 	 Illegible

	 	 	 	 	 	 	 	 	SEABOARD SURETY COMPANY
						
	[SEAL]	 	 	 	 NANCY L. FRANKLIN
 MY COMMISSION EXPIRES
 May 23, 1997
	 	 	 	 By
	 	 /s/ Mollie M. Clarke

	 	 	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 	 	 	 Mollie M.
Clarke                    Attorney-In-Fact

  

			
	Certified Copy	  	SEABOARD SURETY COMPANY
	 No. 12807
	  	ADMINISTRATIVE OFFICES, BEDMINSTER, NEW JERSEY
	 	  	POWER OF ATTORNEY

  
 _NOW
ALL MEN BY THESE PRESENTS: That SEABOARD SURETY COMPANY, a corporation of the State of New York, has made, constituted and appointed and by these presents does make,
constitute and appoint Kristy A. Buzzeo or Jennifer Caldarella or Scott Crocco or Derek M. Lakin or Mollie M. Clarke of Stamford, Connecticut its true and lawful Attorney-in-Fact, to make, execute and deliver on its behalf insurance policies, surety
bonds, undertakings and other instruments of similar nature as follows: 
  
 Without Limitations 
  
 Such insurance policies, surety bonds,
undertakings and instruments for said purposes, when duly executed by the aforesaid Attorney-in-Fact, shall be binding upon the said Company as fully and to the same extent as if signed by the duly authorized officers of the Company and sealed with
its corporate seal; and all the acts of said Attorney-in-Fact, pursuant to the authority hereby given, are hereby ratified and confirmed. 
  
 This appointment is made pursuant to the following By-Laws which were duly adopted by the Board of Directors of the said Company on December 8th, 1927, with Amendments to
and including January 15, 1982 and are still in full force and effect: 
  
 ARTICLE VII. SECTION 1: 
  
 “Policies, bonds, recognizances, stipulations, consents of surety, underwriting undertakings and instruments relating thereto. 
  
 Insurance policies, bonds, recognizances, stipulations, consents of surety and underwriting undertakings of the Company, and releases agreements and other writings
relating in any way thereto or to any claim or loss thereunder, shall be signed in the name and on behalf of the Company 
  
 (a) by the Chairman of the Board, the President a Vice-President or a Resident Vice-President and by the Secretary, an Assistant Secretary, a Resident
Secretary or a Resident Assistant Secretary: or (b) by an Attorney-in-Fact for the Company appointed and authorized by the Chairman of the Board, the President or a Vice-President to make such signature: or (c) by such other officers or
representatives as the Board may from time to time determine. 
  
 The seal of the Company shall if appropriate be affixed thereto by any such officer. Attorney-in-Fact or representative. 
  
 IN WITNESS WHEREOF, SEABOARD SURETY COMPANY has caused these presents to be signed by one of its
Vice-Presidents, and its corporate seal to be hereunto affixed and duly attested by one of its Assistant Secretaries, this 24th day of October, 1994. 
  
 [SEAL] 
  

									
	 Attest:
	 	 	 	 SEABOARD SURETY COMPANY,

					
	 (Seal)
	 	 /s/ Illegible
	 	 	 	 By
	 	 /s/ Illegible

	 	 	
	 	 	 	 	 	

	 	 	Assistant Secretary	 	 	 	 	 	Vice-President

  

			
	 STATE OF NEW JERSEY
 COUNTY OF SOMERSET
	 	 ss.:

  
 On this 24th day of October, 1994,
before me personally appeared Michael B. Keegan a Vice-President of SEABOARD SURETY COMPANY, with whom I am personally acquainted, who, being by me duly sworn, said that he resides in the State of New Jersey; that he is a Vice-President of SEABOARD
SURETY COMPANY, the corporation described in and which executed the foregoing instrument; that he knows the corporate seal of the said Company: that the seal affixed to said instrument is such corporate seal; that it was so affixed by order of the
Board of Directors of said Company; and that he signed his name thereto as Vice-President of said Company by like authority. 
  
 BELINDA FAY              
 NOTARY PUBLIC OF NEW JERSEY 
 My Commission Expires Sept. 9, 1998

  
 (Seal)    [SEAL] 
  

	
	 
	
	 /s/ Illegible

	

	Notary Public

  
 C E R T I F I
C A T E 
  
 I, the undersigned Assistant Secretary of SEABOARD
SURETY COMPANY do hereby certify that the original Power of Attorney of which the foregoing is a full, true and correct copy, is in full force and effect on the date of this Certificate and I do further certify that the Vice-President who executed
the said Power of Attorney was one of the Officers authorized by the Board of Directors to appoint an attorney-in-fact as provided in Article VII. Section 1, of the By-Laws of SEABOARD SURETY COMPANY 
  
 This Certificate may be signed and sealed by
                     under and by authority of the following resolution of the Executive Committee of the Board of Directors of SEABOARD
SURETY COMPANY at a meeting duly called and held on the 25th day of March 1970 
  
 “RESOLVED” (2) That the use of a printed                          of the
corporate seal of the Company and of the signature of an Assistant Secretary on any certification of the correctness of a copy of an instrument executed by the President or a Vice-President pursuant to Article VII. Section 1, of the By-Laws
appointing and authorizing an attorney-in-fact to sign in the name and on behalf of the Company surety bonds, underwriting undertakings or other instruments described in said Article VII. Section 1, with like effect as if such seal and such
signature had been manually affixed and made hereby is authorized and approved” 
  
 IN WITNESS WHEREOF, I have hereunto set my hand and affixed the corporate seal of the Company to these presents this 9th day of August, 1996. 
  
 [SEAL] 
  

	
	 
	
	 /s/ Illegible

	

	 Assistant Secretary
 Form                     

  

 SEABOARD SURETY COMPANY 
 HOME OFFICE: NEW YORK, N.Y. 
  
 LICENSE and PERMIT BOND 
  
 Bond No. 347552 
  
 KNOW ALL MEN BY THESE PRESENTS, That we, GTE Media
Ventures Incorporated, of 600 Hidden Ridge, Irving, TX 75015-2092 hereinafter referred to as the Principal, and SEABOARD SURETY COMPANY, a corporation organized and existing under the laws of the State of New York, and authorized to do business in
the State of Florida, as Surety, are held and firmly bound unto City of St. Petersburg, Florida hereinafter referred to as the Obligee, in the sum of One Million. & No/100 ($1,000,000.00) DOLLARS, lawful money of the United States of America, to
the payment of which sum well and truly to be made, we bind ourselves, our executors, administrators, successors, and assigns, firmly by these presents. 
  
 THE CONDITION OF THE ABOVE OBLIGATION IS SUCH, That whereas the Principal has made application to the Obligee for a license or permit to act as a grantee under Franchise
Agreement with the City of St. Petersburg, FL. 
  
 NOW, THEREFORE, if the
Principal shall faithfully comply with all ordinances, rules and regulations which have been or may hereafter be in force concerning said license or permit, and shall save and keep harmless the Obligee from all loss or damage which it may sustain or
for which it may become liable on account of the issuance of said license or permit to the Principal, then this obligation shall be void; otherwise, to remain in full force and effect. 
  
 THIS BOND WILL EXPIRE 8/9/97, but may be continued by renewal certificates signed by Principal and Surety. The surety may at any time
terminate its liability by giving thirty (30) days written notice to the Obligee, and the surety shall not be liable for any default after such thirty (30) days notice period, except for defaults occurring prior thereto. 
  
 SIGNED, SEALED AND DATED this 9TH day of August, 1996 
  

									
	 	 	 	 	 GTE MEDIA VENTURES INCORPORATED

				
	 /s/ Nancy L. Franklin
	 	 	 	By	 	 /s/ Illegible

	
	 	 	 	 	 	

	 Nancy L. Franklin
 Notary Public
	 	 	 	 	 	 Illegible

			
	 	 	 	 	 SEABOARD SURETY COMPANY

					
	 	 	 NANCY L. FRANKLIN
 MY COMMISSION EXPIRES
 May 23, 1997
	 	 	 	By	 	 /s/ Mollie M. Clarke

	 	 	 	 	 	 	 	

	[GRAPHIC]	 	 	 	 	 	 	 Mollie M.
Clarke                    Attorney-In-Fact

  

			
	 Certified Copy
	  	SEABOARD SURETY COMPANY
	 No. 12807
	  	 ADMINISTRATIVE OFFICES, BEDMINSTER, NEW JERSEY
 POWER OF ATTORNEY

  
 KNOW
ALL MEN BY THESE PRESENTS: That SEABOARD SURETY COMPANY, a corporation of the State of New York, has made, constituted and appointed and by these presents does make,
constitute and appoint Kristy A. Buzzeo or Jennifer Caldarella or Scott Crocco or Derek M. Lakin or Mollie M. Clarke of Stamford, Connecticut its true and lawful Attorney-in-Fact, to make, execute and deliver on its behalf insurance policies, surety
bonds, undertakings and other instruments of similar nature as follows: Without Limitations 
  
 Such insurance policies, surety bonds, undertakings and instruments for said purposes, when duly executed by the aforesaid Attorney-in-Fact, shall be binding upon the said Company as fully and to the same extent as if
signed by the duly authorized officers of the Company and sealed with its corporate seal; and all the acts of said Attorney-in-Fact, pursuant to the authority hereby given, are hereby ratified and confirmed. 
  
 This appointment is made pursuant to the following By-Laws which were duly adopted by the
Board of Directors of the said Company on December 8th, 1927, with Amendments to and including January 15, 1982 and are still in full force and effect: 
  
 ARTICLE VII, SECTION 1: 
  
 “Policies, bonds, recognizances, stipulations, consents of surety, underwriting undertakings and Instruments relating thereto. 
  
 Insurance policies, bonds, recognizances, stipulations, consents of surety and underwriting
undertakings of the Company and releases, agreements and other writings relating in any way thereto or to any claim or loss thereunder, shall be signed in the name and on behalf of the Company. 
  
 (a) by the Chairman of the Board, the President, a Vice-President or a
Resident Vice-President and by the Secretary, an Assistant Secretary, a Resident Secretary or a Resident Assistant Secretary; or (b) by an Attorney-in-Fact for the Company appointed and authorized by the Chairman of the Board, the President or a
Vice-President to make such signature; or (c) by such other officers or representatives as the Board may from time to time determine. 
  
 The seal of the Company shall if appropriate be affixed thereto by any such officer. Attorney-in-Fact or representative.” 
  
 IN WITNESS WHEREOF, SEABOARD SURETY COMPANY has
caused these presents to be signed by one of its Vice-Presidents, and its corporate seal to be hereunto affixed and duly attested by one of its Assistant Secretaries, this 24th day of October, 1994. 
  

											
	[SEAL]	 	 Attest:
	 	 	 	 SEABOARD SURETY COMPANY,

						
	 	 	(Seal)	 	 /s/ Illegible
	 	 	 	By	 	 /s/ Illegible

	 	 	 	 	
	 	 	 	 	 	

	 	 	 	 	Assistant Secretary	 	 	 	 	 	Vice-President

  
 STATE OF NEW
JERSEY            ss.: 
 COUNTY OF SOMERSET 
  
 On this 24th day of October, 1994, before me personally appeared Michael B. Keegan a
Vice-President of SEABOARD SURETY COMPANY, with whom I am personally acquainted, who, being by me duly sworn, said that he resides in the State of New Jersey; that he is a Vice-President of SEABOARD SURETY COMPANY, the corporation described in and
which executed the foregoing instrument; that he knows the corporate seal of the said Company; that the seal affixed to said instrument is such corporate seal; that it was so affixed by order of the Board of Directors of said Company; and that he
signed his name thereto as Vice-President of said Company by like authority. 
  

											
				
	(Seal)	 	[SEAL]	 	BELINDA FAY______             	 	/s/     Illegible        
	 	 	 	 	 	 	 	

	 	 	 	 	 NOTARY PUBLIC OF NEW JERSEY
 My Commission Expires Sept. 9, 1998 
	 	Notary Public

  
 C E R T I F I C A T
E 
  
 I, the undersigned Assistant Secretary of SEABOARD
SURETY COMPANY do hereby certify that the original Power of Attorney of which the foregoing is a full, true and correct copy, is in full force and effect on the date of this Certificate and I do further certify that the Vice-President who executed
the said Power of Attorney was one of the Officers authorized by the Board of Directors to appoint an attorney-in-fact as provided in Article VII. Section 1. of the By-Laws of SEABOARD SURETY COMPANY. 
  
 This Certificate may be signed and sealed by facsimile under and by authority
of the following resolution of the Executive Committee of the Board of Directors of SEABOARD SURETY COMPANY at a meeting duly called and held on the 25th day of March 1970. 
  
 “RESOLVED. (2) That the use of a printed facsimile of the corporate seal of the Company and of the signature of an
Assistant Secretary of any certification of the correctness of a copy of an instrument executed by the President or a Vice-President pursuant to Article VII. Section 1. of the By-Laws appointing and authorizing an attorney-in-fact to sign in the
name and on behalf of the Company surety bonds, underwriting undertakings or other Instruments described in said Article VII. Section 1. with like effect as if such seal and such signature had been manually affixed and made, hereby is authorized and
approved.” 
  
 IN WITNESS
WHEREOF, I have hereunto set my hand and affixed the corporate seal of the Company to these presents this 9TH day of August, 1996 
  

							
				
	[SEAL]	 	  	 	 	 	 /s/ Illegible

	 	 	 	 	 	 	

	 	 	 	 	 	 	 Assistant Secretary
 Form 957 (Rev 7/84)

  

 RESOLUTION NO. 00-            

  
 A RESOLUTION FINDING THAT THE PROPOSED MERGER BETWEEN
GTE CORPORATION AND BELL ATLANTIC CORPORATION DOES NOT TRIGGER A REQUIREMENT UNDER THE TERMS OF THE GTE MEDIA VENTURES CABLE TELEVISION FRANCHISE THAT AN FCC FORM 394 FILING BE MADE; DENYING APPROVAL OF A TRANSFER OF THE GTE MEDIA VENTURES CABLE
TELEVISION FRANCHISE TO BELL ATLANTIC; AND PROVIDING FOR AN EFFECTIVE DATE. 
  
 WHEREAS at its August 15, 1996 meeting, the City Council of the City of St. Petersburg accepted Ordinance 239-G which granted a cable television franchise to GTE Media Ventures, Inc. (GTEMV), and 
  
 WHEREAS on December 13, 1999, GTEMV filed with the City an Application For
Franchise Authority Consent to Assignment or Transfer of Control of Cable Television Franchise (FCC Form 394_, and 
  
 WHEREAS the application cites the provisions of 47 U.S.C. § 537, a federal statute governing transfers or assignments of cable television franchises,
in support of its application for consent ___ 
  
 WHEREAS upon
review of the application for consent (FCC Form 394) filed by GTEMV, it appears that there will be no transfer of control nor assignment of the GTEMV franchise (Ordinance 239-G) to any, other person or entity; and 
  
 WHEREAS instead, it appears from the filing that the merger of Bell Atlantic
Corporation and GTE Corporation will not alter the ownership or control of GTEMV in that the franchise will continue to be ____ by GTEMV and that in turn GTEMV will continue to be a wholly-owned subsidiary of GTE Corporation, and 
  
 WHEREAS the City of St. Petersburg does not interpret the GTEMV franchise
(Ordinance 239-G) as requiring an application for consent under the facts of the announced merger of Bell Atlantic Corporation and GTE Corporation 
  
 NOW THEREFORE BE IT RESOLVED by the City Council of St. Petersburg, Florida that the Application For Franchise Authority Consent to Assignment or Transfer
of Centre, of Cable Television Franchise (FCC Form 194), as filed by GTEMV on December 13, 1999, is hereby de____ 
  

 -1- 

 BE IT FURTHER RESOLVED that this Resolution shall take effect immediately upon its adoption. 
  
 Adopted at a regular session of the City Council held on the
             day of
                            , 2000 
  

	
	
	 
	

	 Beatrice Griswold–Chair
 Presiding Officer of the City Council

  

			
		
	Attest:	 	 
	 	 	

	 	 	City Clerk
	
	 Approved as for form:

	
	/s/ Illegible
	

	 City Attorney (or designee)

  

 -2- 

 Table of Contents 
  

							
	 ARTICLE I. IN GENERAL
	  	2
	 SECTION 30-1.
	  	 	  	 INTENT
	  	2
	 (a)
	  	 Authority
	  	2
	 (b)
	  	 Findings and Intent
	  	2
	 	  	 (1)
	  	 Benefits and Impact of Cable Systems
	  	2
	 	  	 (2)
	  	 Providing the Means to Attain Franchise
	  	2
	 	  	 (3)
	  	 Preservation of Full Range of Authority
	  	2
	 	  	 (4)
	  	 Maintenance of Regulatory Control
	  	2
	 	  	 (5)
	  	 Effect of Competition
	  	2
	 SECTION 30-2.
	  	 	  	 SHORT TITLE
	  	3
	 SECTION 30-3.
	  	 	  	 DEFINITIONS
	  	3
	 (a)
	  	 “Board”
	  	3
	 (b)
	  	 “CABLE SERVICE”
	  	3
	 (c)
	  	 “CABLE SYSTEM” OR “SYSTEM”
	  	3
	 (d)
	  	 “CABLE CHANNEL”
	  	4
	 (e)
	  	 “EFFECTIVE COMPETITION”
	  	4
	 (f)
	  	 “FRANCHISE”
	  	4
	 (g)
	  	 “FRANCHISE AGREEMENT”
	  	4
	 (h)
	  	 “FRANCHISE FEE”
	  	4
	 (i)
	  	 “GRANTEE”
	  	4
	 (j)
	  	 “GRANTOR” or “COUNTY”
	  	4
	 (k)
	  	 “GROSS REVENUES FROM CABLE SERVICE” or
“GROSS REVENUES”
	  	5
	 (m)
	  	 “ORDINANCE OF GENERAL APPLICABILITY”
	  	5
	 (n)
	  	 “OTHER PROGRAMMING SERVICE”
	  	5
	 (o)
	  	 “PERSON”
	  	5
	 (p)
	  	 “PUBLIC, EDUCATIONAL OR GOVERNMENTAL ACCESS
FACILITIES”
	  	5
	 (q)
	  	 “RIGHTS-OF-WAY or
RIGHT-OF-WAY”
	  	6
	 (r)
	  	 “SEC.”
	  	6
	 (s)
	  	 “SERVICES AREA” or “FRANCHISE
AREA”
	  	6
	 (t)
	  	 “STATE”
	  	6
	 (u)
	  	 “SUBSCRIBER” or “CONSUMER”
	  	6
	 (v)
	  	 “VIDEO PROGRAMMING”
	  	6
		
	 ARTICLE II. FRANCHISES
	  	6
	 SECTION 30-4.
	  	 	  	 FRANCHISE CHARACTERISTICS
	  	6
	 (a)
	  	 Franchise Purposes
	  	6
	 	  	 (1)
	  	 Provide Cable Service
	  	6
	 	  	 (2)
	  	 Utilization of Rights-of-Way
	  	6
	 	  	 (3)
	  	 Future Cable Services Franchised
	  	6
	 	  	 (4)
	  	 Establish Obligations
	  	7
	 (b)
	  	 Franchise Required
	  	7
	 	  	 (1)
	  	 Anticipatory Construction
	  	7
	 	  	 (2)
	  	 Extended Operation and Continuity of Services
	  	7
	 (c)
	  	 Term of the Franchise
	  	7
	 (d)
	  	 Areas Embraced and Geographic Coverage
	  	7
	 	  	 (1)
	  	 Areas Embraced
	  	7
	 	  	 (2)
	  	 Geographic Coverage
	  	7
	 	  	 	  	 A.     Passing Dwelling Units
	  	7
	 	  	 	  	 B.     Provision of Service
	  	8

  

 i 

							
	 	  	 	  	 C.     Change of County Limits through Annexation or Contraction
	  	8
	 	  	 	  	 D.     Additional Mandatory Extension
	  	8
	 	  	 	  	 i.       Mandatory Extension Rule
	  	8
	 	  	 	  	 ii.      Early Extension
	  	8
	 	  	 (3)
	  	 Areas Not Subject to County Ownership or Rights
	  	8
	 (e)
	  	 Federal or State Jurisdiction
	  	8
	 (f)
	  	 No Property Right Being Conferred
	  	9
	 (g)
	  	 Franchise Non-Transferable
	  	9
	 	  	 (1)
	  	 Consent Required
	  	9
	 	  	 (2)
	  	 Change in Control
	  	9
	 	  	 (3)
	  	 Exception for Subsidiary Transfers
	  	9
	 	  	 (4)
	  	 Notice of Transfer Required
	  	9
	 	  	 (5)
	  	 Procedure and Criteria for Approval of a Transfer
	  	9
	 	  	 	  	 A.     Grantor Inquiry
	  	10
	 	  	 	  	 B.     Transferee Burden
	  	10
	 	  	 	  	 C.     Grantor Consent
	  	10
	 	  	 	  	 D.     Consent not a Waiver
	  	10
	 	  	 (6)
	  	 Foreclosure Issues
	  	10
	 (h)
	  	 Non-exclusive Franchise
	  	10
	 	  	 (1)
	  	 Non-Exclusivity of Grant
	  	10
	 	  	 (2)
	  	 Additional Grants Subject to Equities
	  	11
	 	  	 	  	 A.     Multiple Franchises
	  	11
	 	  	 	  	 B.     Refusal to Award
	  	11
	 (i)
	  	 Other Business Activities
	  	11
	 (j)
	  	 Emergency Use of Facilities
	  	11
	 	  	 (1)
	  	 Over-Ride Capability
	  	11
	 	  	 (2)
	  	 Cooperation in Emergency Communication
	  	12
	 (k)
	  	 Interpretation of Franchise Terms
	  	12
	 	  	 (1)
	  	 Incorporation and Conflicts
	  	12
	 	  	 (2)
	  	 Construction
	  	12
	 	  	 (3)
	  	 Governing Laws
	  	12
	 (l)
	  	 Notices and Public Hearings
	  	12
	 	  	 (1)
	  	 Notice Generally
	  	12
	 	  	 	  	 A.     Notice to County
	  	12
	 	  	 	  	 B.     Notice to Grantee
	  	13
	 	  	 (2)
	  	 Public Hearings
	  	13
	 SECTION 30-5
	  	 	  	 FRANCHISE APPLICATIONS; RENEWAL, AMENDMENT AND
TRANSFERS
	  	13
	 (a)
	  	 Initial Franchise Applications
	  	13
	 	  	 (1)
	  	 Filing of Applications
	  	13
	 	  	 (2)
	  	 Applications - Contents
	  	13
	 	  	 (3)
	  	 Consideration of Initial Applications
	  	14
	 (b)
	  	 Franchise Renewal
	  	14
	 (c)
	  	 Franchise Agreement Amendment
	  	14
	 (d)
	  	 Fees
	  	14
	 	  	 (1)
	  	 Transfers
	  	14
	 	  	 (2)
	  	 Renewals
	  	14
			
	 ARTICLE III.
	  	 FRANCHISE ADMINISTRATION
	  	15
	 SECTION 30-6
	  	 	  	 MINIMUM CONSUMER PROTECTION AND SERVICE
STANDARDS
	  	15
	 (a)
	  	 Customer Service Obligations
	  	15
	 (b)
	  	 Noncompetitive Customer Service Obligations
	  	15
	 	  	 (1)
	  	 Operational Standards
	  	15

  

 ii 

							
	 	  	 	  	 A.     Telephone Answering Standards
	  	15
	 	  	 (2)
	  	 Service Standards
	  	16
	 	  	 (3)
	  	 Billing and Information Standards
	  	17
	 	  	 (4)
	  	 Verification of Compliance with Standards
	  	18
	 	  	 (5)
	  	 Subscriber Complaints and Disputes
	  	19
	 (c)
	  	 Additional Services Obligations
	  	19
	 (d)
	  	 Verification of Compliance with Obligations
	  	19
	 	  	 (1)
	  	 County Monitoring
	  	19
	 	  	 (2)
	  	 Grantee Demonstration of Compliance
	  	19
	 	  	 (3)
	  	 Material Breach
	  	19
	 (e)
	  	 Subscriber Complaints and Disputes
	  	20
	 	  	 (1)
	  	 Written Procedures
	  	20
	 	  	 (2)
	  	 Response Review
	  	20
	 	  	 (3)
	  	 Continuity of Services after Transfer
	  	20
	 (f)
	  	 Other Requirements
	  	20
	 	  	 (1)
	  	 Business Office and Hours
	  	20
	 	  	 (2)
	  	 Continuous Failure to Operate System
	  	20
	 	  	 (3)
	  	 Photo Identification of Filed Personnel
	  	21
	 SECTION 30-7
	  	 	  	 FRANCHISE FEE AND FINANCIAL REQUIREMENTS
	  	21
	 (a)
	  	 Franchise Fee
	  	21
	 	  	 (1)
	  	 Payment
	  	21
	 	  	 (2)
	  	 Record Review
	  	21
	 	  	 (3)
	  	 Audit
	  	21
	 	  	 	  	 A.     Right to Audit; Presumption of Correctness
	  	21
	 	  	 	  	 i.       Notice of Underpayment
	  	21
	 	  	 	  	 ii.      Cost of the Audit
	  	21
	 	  	 	  	 iii.    Audit Frequency
	  	21
	 	  	 	  	 iv.     Scope of the Audit
	  	21
	 	  	 	  	 B.     Interest
	  	22
	 	  	 (4)
	  	 Accord and Satisfaction
	  	22
	 	  	 (5)
	  	 Non-Payment or Late Payment of Financial Obligations Fees
	  	22
	 	  	 	  	 A.     Interest on Financial Obligations
	  	22
	 	  	 	  	 B.     Delinquency Penalty
	  	22
	 	  	 	  	 C.     Interest in the Case of Fraud
	  	22
	 	  	 	  	 D.     Protesting Audit Results
	  	22
	 	  	 	  	 i.       Right to Protest
	  	22
	 	  	 	  	 ii.      Notice of Protest
	  	22
	 	  	 	  	 iii.     Refund
	  	23
	 	  	 (6)
	  	 Documentation
	  	23
	 	  	 (7)
	  	 Payment on Termination
	  	23
	 (b)
	  	 Alternate Franchise Fee Formulation
	  	23
	 	  	 (1)
	  	 County Initiated
	  	23
	 	  	 (2)
	  	 Dispositive Decision
	  	23
	 	  	 (3)
	  	 Termination for Failure of Material Provision
	  	23
	 	  	 (4)
	  	 Non-Payment of Alternate Fee
	  	23
	 (c)
	  	 Other Taxing Authorities
	  	23
	 (d)
	  	 Public, Educational, and Governmental Access Obligations
	  	23
	 (e)
	  	 Compromise or Settlement
	  	24
	 SECTION 30-8
	  	 	  	 SECURITY PROVISIONS
	  	24
	 (a)
	  	 Security Fund Generally
	  	24
	 	  	 (1)
	  	 Availability of Funds
	  	24
	 	  	 (2)
	  	 Failure to Maintain Security Fund
	  	24

  

 iii 

							
	 	  	 (3)
	  	 Grantee Rights
	  	24
	 	  	 (4)
	  	 Amount of the Security Fund
	  	24
	 	  	 	  	 A.     Initial Amount
	  	24
	 	  	 	  	 B.     Replenishment of the Instrument
	  	25
	 	  	 (5)
	  	Surety Qualifications	  	25
	 (b)
	  	 Forms of Security
	  	25
	 	  	 (1)
	  	 Performance Bond
	  	25
	 	  	 	  	 A.     Disqualifying Criteria
	  	25
	 	  	 	  	 B.     Minimal Requirements for Performance Bond
	  	25
	 	  	 	  	 C.     Revocation of Performance Bond as a Form of Security
	  	26
	 	  	 	  	 D.     Reinstatement of the Right to Secure by Performance Bond
	  	26
	 	  	 (2)
	  	 Alternate Security Fund Instruments
	  	26
	 	  	 	  	 A.     Draws
	  	26
	 	  	 	  	 B.     Failure to Pay
	  	27
	 	  	 	  	 C.     Non-Enforcement by County
	  	27
	 	  	 	  	 D.     Multiple Claims
	  	27
	 	  	 	  	 E.     Waiver of Defenses
	  	27
	 SECTION 30-9
	  	 	  	 CONSTRUCTION REQUIREMENTS
	  	27
	 (a)
	  	 Construction Plan Required
	  	27
	 (b)
	  	 Construction Bond
	  	27
	 (c)
	  	 SYSTEM Construction, Repair or Maintenance
	  	28
	 (d)
	  	 Termination
	  	28
	 (e)
	  	 Conflict with Ordinances of General Applicability
	  	28
	 SECTION 30-10
	  	 	  	 TECHNICAL AND OTHER STANDARDS
	  	28
	 (a)
	  	 Applicable Technical and Other Standards
	  	28
	 (b)
	  	 Non-Compliance with Standards
	  	28
	 SECTION 30-11
	  	 	  	 INDEMNIFICATION AND INSURANCE REQUIREMENTS
	  	28
	 (a)
	  	 Indemnification
	  	28
	 	  	 (1)
	  	 Indemnification Arising Out of Granting of the Franchise
	  	28
	 	  	 (2)
	  	 Indemnification for Grantee Activities
	  	29
	 	  	 (3)
	  	 County Responsibilities
	  	30
	 	  	 (4)
	  	 Duty to Defend
	  	30
	 (b)
	  	 Insurance
	  	30
	 	  	 (1)
	  	 Required Coverages
	  	30
	 	  	 	  	 A.     Workers’ Compensation
	  	30
	 	  	 	  	 B.     Comprehensive General Liability Insurance
	  	30
	 	  	 	  	 C.     Comprehensive Automobile and Truck Liability
	  	30
	 	  	 (2)
	  	 Maintenance of Insurance Coverages
	  	30
	 	  	 (3)
	  	 Evidence of Insurance
	  	31
	 	  	 (4)
	  	 Required Endorsements
	  	31
	 	  	 	  	 A.     Notice
	  	31
	 	  	 	  	 B.     Payment of Premiums
	  	31
	 	  	 	  	 C.     Meaning of Term “County”
	  	31
	 	  	 	  	 D.     Additional Insured
	  	31
	 	  	 	  	 E.     Other Insurance Clause
	  	31
	 	  	 (5)
	  	 Subrogation
	  	31
	 	  	 (6)
	  	 Additional Notice from Grantee
	  	31
	 	  	 (7)
	  	 Non-Payment of Premiums
	  	32
	 	  	 (8)
	  	 Failure to Maintain Insurance
	  	32
	 	  	 (9)
	  	 Increases in Coverage Limits
	  	32
	 SECTION 30-12
	  	 	  	 RECORDS AND REPORTS
	  	32
	 (a)
	  	 Records Required
	  	32

  

 iv 

							
	 	  	 (1)
	  	 Records Maintenance
	  	32
	 	  	 	  	 A.     Service Calls
	  	32
	 	  	 	  	 B.     Monthly Service Calls
	  	32
	 	  	 (2)
	  	 Additional Information
	  	32
	 	  	 (3)
	  	 County Examinations
	  	32
	 (b)
	  	 Annual Reports
	  	33
	 	  	 (1)
	  	 Report Required
	  	33
	 	  	 	  	 A.     Annual Activity Summary
	  	33
	 	  	 	  	 B.     Principals
	  	33
	 	  	 	  	 C.     Voting Interests
	  	33
	 	  	 	  	 D.     Franchise Area Non-Coverage
	  	33
	 	  	 	  	 E.     Status
	  	33
	 	  	 	  	 F.      Certification of Construction Records Compliance
	  	33
	 	  	 	  	 G.     Other Records
	  	33
	 	  	 (2)
	  	 Other Relevant Documentation
	  	33
	 	  	 (3)
	  	 Corporate Annual Reports
	  	34
	 	  	 (4)
	  	 Public Records
	  	34
	 	  	 	  	 A.     Law Applies
	  	34
	 	  	 	  	 B.     Trade Secrets
	  	34
	 	  	 (5)
	  	 Payment for Records
	  	34
	 	  	 (6)
	  	 Non-Compliance
	  	34
	 	  	 	  	 A.     Noncompliance
	  	34
	 	  	 	  	 B.     Misrepresentation
	  	35
	 (c)
	  	 Opinion Survey
	  	35
	 SECTION 30-13.
	  	 	  	 REVIEW OF SYSTEM PERFORMANCE
	  	35
	 (a)
	  	 Triennial Review
	  	35
	 	  	 (1)
	  	 Review
	  	35
	 	  	 (2)
	  	 Non-compliance
	  	35
	 (b)
	  	 Special Review
	  	35
	 SECTION 30-14.
	  	 	  	 FRANCHISE VIOLATION
	  	36
	 (a)
	  	 Remedies for Violations
	  	36
	 	  	 (1)
	  	 Cure
	  	36
	 	  	 (2)
	  	 Liquidated Damages
	  	36
	 	  	 	  	 A.     Procedures
	  	36
	 	  	 	  	 B.     Categories of Liquidated Damages
	  	36
	 	  	 	  	 i.       Construction
	  	36
	 	  	 	  	 ii.      All Other Violations
	  	37
	 	  	 	  	 iii.    Collection Contingent Upon County Compliance
	  	37
	 	  	 (3)
	  	 Local Ordinance Violation Process
	  	37
	 	  	 (4)
	  	 Other Remedies
	  	37
	 (b)
	  	 Procedure for Remedying Franchise Violations
	  	37
	 	  	 (1)
	  	 Notice
	  	37
	 	  	 (2)
	  	 Failure to Cure
	  	37
	 	  	 (3)
	  	 Notice of Violation or Failure to Cure
	  	37
	 	  	 (4)
	  	 Hearing
	  	38
	 	  	 (5)
	  	 Board Determination
	  	38
	 	  	 (6)
	  	 Decision
	  	38
	 	  	 (7)
	  	 No Violation Found
	  	38
	 	  	 (8)
	  	 Violation Found
	  	38
	 	  	 (9)
	  	 Non-curable Violations
	  	38
	 	  	 (10)
	  	 Review of Decisions
	  	38
	 	  	 (11)
	  	 Liquidated Damages
	  	38

  

 v 

							
	 SECTION 30-15.
	  	 	  	 FORCE MAJEURE; GRANTEE’S INABILITY TO
PERFORM
	  	39
	 SECTION 30-16.
	  	 	  	 TERMINATION OF FRANCHISE BY GRANTOR
	  	39
	 (a)
	  	 Right to Terminate Reserved
	  	39
	 	  	 (1)
	  	 Violation of Grant
	  	39
	 	  	 (2)
	  	 Performance of Material Obligations
	  	39
	 	  	 (3)
	  	 Insurance; Security
	  	39
	 	  	 (4)
	  	 Concurrent Jurisdictional Agencies
	  	39
	 	  	 (5)
	  	 Financial Security
	  	40
	 	  	 (6)
	  	 Interruption of Service
	  	40
	 	  	 (7)
	  	 Unauthorized Disposition
	  	40
	 	  	 (9)
	  	 Other Material Breaches
	  	40
	 	  	 (10)
	  	 Excuses
	  	40
	 (b)
	  	 Other Remedies Available
	  	40
	 	  	 (1)
	  	 Unauthorized Transfer Ineffective
	  	40
	 	  	 (2)
	  	 Objection to Unauthorized Transfer
	  	40
	 (c)
	  	 Termination Procedure
	  	41
	 SECTION 30-17.
	  	 	  	 TERMINATION OF FRANCHISE BY GRANTEE
	  	41
	 (a)
	  	 Grantee Termination Allowed
	  	41
	 	  	 (1)
	  	 FCC/Court Order
	  	41
	 	  	 (2)
	  	 Open Video Option
	  	41
	 (b)
	  	 Other Authorized Uses of the Cable System
	  	41
	 SECTION 30-18.
	  	 	  	 TERMINATION OF SUBSCRIBER SERVICE; ABANDONMENT
	  	42
	 (a)
	  	 Removal of Facilities upon Request by SUBSCRIBER
	  	42
	 (b)
	  	 Receivership and Foreclosure
	  	42
	 	  	 (1)
	  	 Termination
	  	42
	 	  	 (2)
	  	 Notice Required
	  	42
		
	 ARTICLE IV. PROTECTION OF RIGHTS
	  	42
	 SECTION 30-19.
	  	 	  	 COUNTY RIGHTS
	  	42
	 (a)
	  	 Reservation of County Rights
	  	42
	 	  	 (1)
	  	 Franchise Agreement Subject to Other Laws
	  	43
	 	  	 (2)
	  	 Franchise Agreement Subject to Exercise of Police Powers
	  	43
	 	  	 (3)
	  	 Amendment of this Ordinance
	  	43
	 	  	 (4)
	  	 Right to Renegotiate
	  	43
	 (b)
	  	 Waiver
	  	44
	 	  	 (1)
	  	 Public Interest
	  	44
	 	  	 (2)
	  	 Undue Hardship
	  	44
	 	  	 (3)
	  	 No Special Privilege
	  	44
	 	  	 (4)
	  	 Material Alterations
	  	44
	 	  	 (5)
	  	 Effective Competition
	  	44
	 (c)
	  	 Conditions of Waiver
	  	44
	 SECTION 30-20
	  	 	  	 Rights of Grantee
	  	44
	 (a)
	  	 Protection of Vested Rights
	  	44
	 (b)
	  	 Unauthorized Reception
	  	44
	 SECTION 30-21
	  	 	  	 Rights of Individuals
	  	44
	 (a)
	  	 Denial of Access
	  	44
	 (b)
	  	 Equal Employment Opportunities
	  	44
	 (c)
	  	 Cable Tapping
	  	44
	 (d)
	  	 Right of Privacy
	  	45
	 (e)
	  	 Use of and Respect for Easements
	  	45
	 (f)
	  	 Subscriber Lists
	  	45
	 (g)
	  	 Continuity of Service
	  	45

  

 vi 

							
	 ARTICLE V. MISCELLANEOUS
	  	45
	 SECTION 30-22.
	  	 	  	 SEVERABILITY
	  	45
	 SECTION 30-23.
	  	 	  	 FILING OF ORDINANCE; EFFECTIVE DATE
	  	46
	 (a)
	  	 Filing of Ordinance Effective Date
	  	46
	 (b)
	  	 Areas Embraced
	  	46
	 SECTION 30-24.
	  	 	  	 PROVIDING FOR INCLUSION IN THE
CODE
	  	46

  

 vii 

 ORDINANCE NO.              

 
 AN ORDINANCE OF THE
COUNTY OF PINELLAS; PROVIDING FOR THE CONDITIONAL REPEAL OF CHAPTER 30 OF
THE PINELLAS COUNTY CODE, THE CABLE TV REGULATORY ORDINANCE; PROVIDING FOR THE
ADOPTION OF A NEW CABLE TV REGULATORY ORDINANCE; PROVIDING FOR INTENT INCLUDING
AUTHORITY AND FINDINGS; PROVIDING FOR A SHORT TITLE AND DEFINITIONS; PROVIDING
FOR FRANCHISES INCLUDING THE PURPOSE OF THE FRANCHISE, REQUIRING A FRANCHISE;
PROVIDING FOR A FRANCHISE TERM; PROVIDING FOR AREAS EMBRACED INCLUDING A
MANDATORY EXTENSION RULE AND FOR CHANGES IN THE FRANCHISE AREA BY
ANNEXATION; PROVIDING FOR FRANCHISE CHARACTERISTICS INCLUDING NON-TRANSFERABILITY, NON-EXCLUSIVITY;
PROVIDING FOR EMERGENCY USE OF CABLE FACILITIES; PROVIDING FOR FRANCHISE
APPLICATIONS FOR RENEWAL, AMENDMENT AND TRANSFERS; PROVIDING FOR MINIMUM CONSUMER
PROTECTION AND SERVICE STANDARDS; PROVIDING FOR FRANCHISE FEES AND OTHER FINANCIAL
REQUIREMENTS; PROVIDING FOR AUDITS; PROVIDING FOR PUBLIC, EDUCATIONAL, AND GOVERNMENTAL
ACCESS OBLIGATIONS; PROVIDING FOR SECURITY PROVISIONS INCLUDING FORMS OF SECURITY;
PROVIDING FOR CONSTRUCTION REQUIREMENTS INCLUDING BONDING AND PERMITTING; PROVIDING FOR
TECHNICAL AND OTHER STANDARDS; PROVIDING FOR INDEMNIFICATION AND INSURANCE REQUIREMENTS;
PROVIDING FOR RECORDS, REPORTS, AND DOCUMENTATION; PROVIDING FOR REVIEW OF SYSTEM
PERFORMANCE; PROVIDING FOR FRANCHISE VIOLATIONS INCLUDING REMEDIES; PROVIDING FOR FORCE
MAJEURE; PROVIDING FOR TERMINATION OF THE FRANCHISE; PROVIDING FOR TERMINATION OF
SUBSCRIBER SERVICE; PROTECTING RIGHTS OF INDIVIDUALS; PROVIDING FOR SEVERABILITY, AN
EFFECTIVE DATE AND AREAS EMBRACED; PROVIDING FOR INCLUSION IN THE CODE;
PROVIDING FOR CHANGES IN THE ORDINANCE BASED UPON INPUT PROVIDED IN
THE PUBLIC HEARING AND IN CONSULTATION WITH RESPONSIBLE AUTHORITIES AND INTERESTED
PARTIES 
  
 NOW THEREFORE
BE IT ORDAINED BY THE BOARD OF COUNTY COMMISSIONERS OF PINELLAS
COUNTY, FLORIDA: 
  
 SECTION 1.
REPEALER OF CHAPTER 30 That the existing Chapter 30 of the Pinellas County Code/Pinellas County Land Development Code, is hereby repealed and declared null and void and of no effect except to the extent
that it shall continue in effect for all FRANCHISES presently existing under its regulatory authority. Its final repeal in total shall occur upon renewal of existing FRANCHISES under this ordinance. 
  

 SECTION 2. That the Pinellas County Code is hereby amended by adding a section to be numbered Chapter 30,
to read as follows: 
  
 ARTICLE I. IN GENERAL 
  
 SECTION 30-1. INTENT 
  
 (a) Authority Federal and STATE law authorizes the
County of Pinellas to grant one or more non-exclusive FRANCHISES to construct, operate, maintain and reconstruct CABLE SYSTEMS within the unincorporated limits. 
  
 (b) Findings and Intent 
  
 (1) Benefits and Impact of Cable Systems The
BOARD finds that the development of CABLE SYSTEMS has the potential of having great benefit and impact upon the residents of Pinellas County. Because of the complex and rapidly changing technology
associated with CABLE SYSTEMS, the BOARD further finds that the public convenience, safety and general welfare can best be served by establishing regulatory powers which should be vested in the
COUNTY or such PERSONS as the COUNTY may designate. 
  
 (2) Providing the Means to Attain Franchise It is the intent of this Ordinance to provide for and specify the means to attain the
best possible CABLE SERVICE to the public and any FRANCHISES issued pursuant to this Ordinance shall be deemed to include this as an integral finding thereof. 
  
 (3) Preservation of Full Range of Authority It is the
further intent of this Ordinance to establish regulatory provisions that permit the COUNTY to regulate CABLE SYSTEM FRANCHISES to the extent permitted by Federal and STATE
law, including but not limited to the Communications Act of 1934, the Federal Cable Communications Policy Act of 1984, the Federal Cable Television Consumer Protection and Competition Act of 1992 and the Federal Telecommunications Act of 1996,
applicable Federal Communications Commission (“FCC”) regulations and applicable Florida law all as they presently exist or are hereinafter amended. 
  
 (4) Maintenance of Regulatory Control It is the intent of this Ordinance to effectively regulate
CABLE SYSTEM FRANCHISE(s) in the COUNTY’S areas of concerns by assuring compliance with the terms and conditions of this Ordinance and any FRANCHISE
AGREEMENT granted hereunder. 
  
 (5) Effect of Competition The COUNTY desires competition in CABLE SERVICES and believes competition will benefit the residents of the County. Further, the COUNTY believes
that competition can develop without substantial injury to a GRANTEE or a GRANTEE’S ability to perform on its obligations in any FRANCHISE AGREEMENT. In order to further
support competition, certain obligations of a GRANTEE under this Ordinance or any FRANCHISE AGREEMENT granted hereunder may be waived during periods of EFFECTIVE COMPETITION
in the belief that market forces attendant to EFFECTIVE COMPETITION will most effectively regulate for the benefit of the consuming public. In the event that the GRANTOR’S judgment in
this regard proves to be misplaced, the GRANTOR reserves the right to selectively rescind an EFFECTIVE COMPETITION waiver, but only to the extent deemed necessary to support the public welfare.

  

 2 

 SECTION 30-2. SHORT TITLE This Ordinance shall constitute the “Cable
System Regulatory Ordinance” of the County of Pinellas and may be referred to as such, as the “Cable Enabling Ordinance” or herein generally as “this Ordinance”. 
  
 SECTION 30-3. DEFINITIONS For the purposes of this Ordinance, the following terms, phrases, words and their
derivations shall have the meaning given herein, except where the context clearly indicates a different meaning: Words used in the present tense include the future, words in the plural number include the singular number, and words in the singular
number include the plural number. Words not defined shall be given their common and ordinary meaning. 
  
 (a) “BOARD” means the Board of County Commissioners of Pinellas County. 
  
 (b) “CABLE SERVICE” means the
following: 
  
 (1) The one-way transmission to
SUBSCRIBERS of VIDEO PROGRAMMING or OTHER PROGRAMMING SERVICE; and 
  
 (2) SUBSCRIBER interaction, if any, which is required for the selection or use of such VIDEO
PROGRAMMING or OTHER PROGRAMMING SERVICE. 
  
 (3) Unless otherwise required by law, two-way or one way access to computer based on-line services including but not limited to Internet
access. This SEC. 30-3.b.3 is added for purposes of governing GRANTEE(s) pending dispositive resolution of the issue by Congress, the FCC or a court of law, and not for purposes of evading the preemptive
federal jurisdiction. 
  
 (c) “CABLE
SYSTEM” OR “SYSTEM” means a facility consisting of a set of closed transmission paths and associated signal generation, reception, and control equipment, that is designed to provide
CABLE SERVICE which includes VIDEO PROGRAMMING and which is provided to multiple SUBSCRIBERS within a community, but such term does not include: 
  
 (1) A facility that serves to transmit television signals of
one (1) or more television broadcast stations; or 
  
 (2) A facility that serves only SUBSCRIBERS without using any RIGHTS-OF-WAY; or 
  
 (3) A facility of a common carrier which is subject in whole or in part to the provisions of Title II of the Communications Act of 1934,
as amended, except that such facility shall be considered a CABLE SYSTEM to the extent such facility is used in the transmission of VIDEO PROGRAMMING directly to SUBSCRIBERS
unless the extent of such use is solely to provide interactive on-demand services; or 
  
 (4) An open video system that complies with Section 653 of the Communications Act of 1934, as amended. 
  

 3 

 (5) Any facilities of any electric utility used solely for operating its electric utility
system. 
  
 (d) “CABLE
CHANNEL” means a portion of the electromagnetic frequency spectrum which is used in a CABLE SYSTEM and which is capable of delivering a television channel as defined by the Federal Communications
Commission. 
  
 (e) “EFFECTIVE
COMPETITION” for purposes of this Ordinance only exists if more than one FRANCHISE is granted under this Ordinance for the SERVICE AREA as defined in this Ordinance. 
  
 (f) “FRANCHISE” means an initial authorization, or
renewal thereof, issued by the BOARD, whether such authorization is designated as a FRANCHISE, permit, license, resolution, contract, certificate, agreement, or otherwise, which authorizes the construction and operation of a
CABLE SYSTEM. 
  
 (g)
“FRANCHISE AGREEMENT” means a FRANCHISE grant ordinance or a contractual agreement, containing the specific provisions of the FRANCHISE granted, including references,
specifications, requirements and other related matters. 
  
 (h)
“FRANCHISE FEE” means any fee or assessment of any kind imposed by the COUNTY on a GRANTEE as compensation for a GRANTEE’S use of the
RIGHTS-OF-WAY. The term “FRANCHISE FEE” does not include: 
  
 (1) Any tax, fee or assessment of general applicability (including any such tax, fee, or assessment imposed on both utilities and cable
operators or their services, but not including a tax, fee or assessment which is unduly discriminatory against cable operators or cable SUBSCRIBERS); 
  
 (2) Capital costs which are required by the FRANCHISE to be incurred by a
GRANTEE for PUBLIC, EDUCATIONAL, or GOVERNMENTAL ACCESS FACILITIES; 
  

(3) Requirements or charges incidental to the awarding or enforcing of the FRANCHISE, including payments for bonds,
security funds, letters of credit, insurance, indemnification, penalties, or liquidated damages; or 
  
 (4) Any fee imposed under Title 17, United States Code. 
  
 (i) “GRANTEE” means any “PERSON” receiving a FRANCHISE
pursuant to this Ordinance and under the granting FRANCHISE AGREEMENT, and its lawful successor, transferee or assignee. 
  
 (j) “GRANTOR” or “COUNTY” means the County of Pinellas as represented by the BOARD or any
delegate, acting within the scope of its jurisdiction. 
  

 4 

 (k) “GROSS REVENUES FROM CABLE
SERVICE” or “GROSS REVENUES” means the annual gross revenues received by a GRANTEE from the operation of the CABLE SYSTEM to provide
CABLE SERVICE within the unincorporated areas of the COUNTY. Ancillary revenues from the operation of the CABLE SYSTEM to provide CABLE SERVICE,
including, by way of illustration and not limitation, advertising revenues, home shopping channel type commissions, Internet access services, and leased access revenues shall be included in GROSS REVENUES. All ancillary
revenues included within this definition shall be included regardless of where the revenues are received or paid. Unless federal law determines to the contrary, revenues collected as FRANCHISE FEES from
SUBSCRIBERS shall be included in GROSS REVENUES. GROSS REVENUES shall not include: 
  

(1) to the extent consistent with generally accepted accounting principles, actual bad debt write-offs, provided, however, that all or
part of any such actual bad debt that is written off but subsequently collected shall be included in GROSS REVENUES in the period collected; or 
  
 (2) any taxes on services furnished by the GRANTEE which are imposed directly on any
SUBSCRIBER or user by the Federal, STATE, COUNTY, or other governmental unit and which are collected by the GRANTEE on behalf of said governmental units. 
  
 (3) refundable deposits, rebates or credits, sales of
capital assets or sales of surplus equipment. 
  
 (l)
“INSTALLATION” means the connection of the CABLE SYSTEM to SUBSCRIBERS’ terminals, and the provision of service. 
  
 (m) “ORDINANCE OF GENERAL APPLICABILITY” means any ordinance which applies to any
similarly situated PERSONS but not just to operators of CABLE SYSTEMS. 
  
 (n) “OTHER PROGRAMMING SERVICE” means information that a cable operator makes available to all
SUBSCRIBERS generally. 
  
 (o)
“PERSON” means an individual, partnership, association, joint stock company, trust, corporation or governmental entity. 
  
 (p) “PUBLIC, EDUCATIONAL OR GOVERNMENTAL ACCESS
FACILITIES” or “PEG” means the total of the following: 
  
 (1) CABLE CHANNEL capacity designated for noncommercial PEG use; and 
  
 (2) Facilities and equipment for the use of such
CABLE CHANNEL capacity. 
  
 (3) Unless otherwise required by law, Internet Access via cable modem designated for non-commercial PEG use including facilities and equipment. This SEC. 30-3.p.3 is added for purposes of governing GRANTEE(s)
pending dispositive resolution of the issue by Congress, the FCC or a court 

  

 5 

 
of law, and not for purposes of evading the preemptive federal jurisdiction. 
  
 (q) “RIGHTS-OF-WAY or
RIGHT-OF-WAY” means the surface, the air space above the surface, and the area below the surface of any public street, highway, lane, path, alley, sidewalk boulevard, drive, bridge, tunnel, park,
parkway, waterway, easement, or similar public property within the County which, consistent with the purposes for which it was dedicated, may be used for the purpose of installing and maintaining the CABLE SYSTEM.

  
 (r) “SEC.” means any Section,
subsection or, provision of this Ordinance. 
  
 (s)
“SERVICE AREA” or “FRANCHISE AREA” means the entire unincorporated area within the COUNTY as it is now constituted or may in the future be constituted,
unless otherwise defined in a FRANCHISE AGREEMENT. 
  
 (t) “STATE” means the State of Florida. 
  
 (u) “SUBSCRIBER” or “CONSUMER” means any PERSON who or which elects to subscribe to a
CABLE SERVICE provided by the GRANTEE by means of or in connection with the CABLE SYSTEM, and who pays the charges therefor. 
  
 (v) “VIDEO PROGRAMMING” means
programming generally considered comparable to programming provided by a television broadcast station. 
  
 ARTICLE II. FRANCHISES 
  
 SECTION 30-4. FRANCHISE CHARACTERISTICS 
  
 (a) Franchise Purposes A FRANCHISE granted by the COUNTY under the provisions of this Ordinance shall encompass the following purposes: 
  
 (1) Provide Cable Service To engage in the business
of providing CABLE SERVICE, and such other services as may be permitted by law, which a GRANTEE chooses to provide to SUBSCRIBERS within the designated SERVICE
AREA. 
  
 (2) Utilization of
Rights-of-Way Conditioned upon receipt of a proper permit, to erect, install, construct, repair, rebuild, reconstruct, replace, maintain, and retain, cable lines, related electronic equipment, supporting structures, appurtenances, and other
property in connection with the operation of the CABLE SYSTEM in, on, over, under, upon, along and across RIGHTS-OF-WAY or other public places within the designated
SERVICE AREA. 
  
 (3) Future Cable Services Franchised To maintain and operate said FRANCHISE properties for the origination, reception, transmission, amplification, distribution and delivery of CABLE Services, and such
other CABLE SERVICES as may hereinafter be permitted by law. 
  

 6 

 (4) Establish Obligations To set forth the general obligations of a
GRANTEE under the FRANCHISE. 
  
 (b)
Franchise Required It shall be unlawful for any PERSON to construct, install, repair, maintain, or operate a CABLE SYSTEM in the unincorporated Pinellas County area within any
RIGHTS-OF-WAY without a properly granted FRANCHISE awarded pursuant to the provisions of this Ordinance. 
  
 (1) Anticipatory Construction The COUNTY reserves the right to grant a
RIGHT-OF-WAY utilization permit to a cable FRANCHISE applicant to install conduit and/or cable in anticipation of the granting of a FRANCHISE. Such
INSTALLATIONS shall be at the applicant’s risk, with no recourse against the COUNTY in the event the pending FRANCHISE application is not granted in which case the COUNTY may further
require that the FRANCHISE applicant comply with the provisions of SEC. 30-15 as if the property was abandoned and to secure such compliance with a performance bond. The COUNTY may require an applicant to
provide a separate trench for its conduit and/or cable, at the applicant’s cost. 
  
 (2) Extended Operation and Continuity of Services Upon denial of renewal or revocation of the FRANCHISE, the
GRANTOR shall have the discretion to permit a GRANTEE to continue to operate the CABLE SYSTEM for an extended period of time. A GRANTEE shall continue to operate the
CABLE SYSTEM under the terms and conditions of this Ordinance and the FRANCHISE AGREEMENT and to provide the regular SUBSCRIBER service and any and all of the services that
may be provided at that time. It shall be the right of all SUBSCRIBERS to continue to receive all available services provided that financial and other obligations to a GRANTEE are honored. The GRANTEE
shall use reasonable efforts to provide continuous, uninterrupted service to its SUBSCRIBERS, including operation of the CABLE SYSTEM during transition periods following FRANCHISE denial of
renewal or termination. 
  
 (c) Term of the Franchise A
FRANCHISE granted hereunder shall be for a term of years or portion thereof established in the FRANCHISE AGREEMENT, commencing on the COUNTY’S adoption of an ordinance,
resolution, or contractual agreement authorizing the FRANCHISE. 
  
 (d) Areas Embraced and Geographic Coverage 
  
 (1) Areas Embraced Any FRANCHISE granted hereunder shall be valid within the SERVICE
AREA as defined in this Ordinance. 
  
 (2) Geographic Coverage Unless otherwise established in the FRANCHISE AGREEMENT: 
  
 A. Passing Dwelling Units Provided that the GRANTEE is able to secure all necessary
RIGHTS-OF-WAY and private easements on reasonable terms and conditions, a GRANTEE shall design, construct and maintain the CABLE SYSTEM to have the capability
to pass every dwelling unit in the unincorporated County, subject to any line extension or overbuild requirements of the FRANCHISE AGREEMENT. 
  

 7 

 B. Provision of Service After service has been established by activating trunk
and/or distribution cables for any SERVICE AREA, a GRANTEE shall provide service to any requesting SUBSCRIBER within that SERVICE AREA within thirty (30) days
from the date of request, provided that the GRANTEE is able to secure all RIGHTS-OF-WAY and private easement necessary to extend service to such SUBSCRIBER within such thirty
(30) day period on reasonable terms and conditions 
  
 C. Change of County Limits through Annexation or Contraction The FRANCHISE AREA is subject to reduction by annexation and that a GRANTEE has no vested right in the FRANCHISE
AREA, that the FRANCHISE AREA is subject to expansion or contraction and that the obligations of a GRANTEE extend to an expanded unincorporated area, and that any FRANCHISE
is awarded subject to the provisions of general or special laws of Florida now extant or hereinafter enacted. 
  
 D. Additional Mandatory Extension Extension for the CABLE SYSTEM into any areas not specifically
treated in the plan required in SEC. 30-9.a, shall nonetheless be required if the terms of any of the following conditions are met: 
  
 i. Mandatory Extension Rule A GRANTEE shall extend the CABLE SYSTEM upon request to
any area not designated for extension in the construction plan attached as part of its FRANCHISE AGREEMENT when potential subscribers can be served by extension of the CABLE SYSTEM past
dwelling units equivalent to a density of twenty (20) residential dwelling units per street mile of cable contiguous to the activated CABLE SYSTEM. 
  
 ii. Early Extension In areas not meeting the requirements for mandatory extension of service, a
GRANTEE shall provide, upon the request of one (1) or more potential subscribers desiring service, an estimate of the costs required to extend service to said subscribers. A GRANTEE shall then extend service upon
request of said potential subscribers according to the rate schedule. A GRANTEE may require advance payment or assurance of payment satisfactory to a GRANTEE. The amount paid by SUBSCRIBERS for early
extension shall be nonrefundable and such payments shall be treated as consideration for early extension unless, within a period of two (2) years from the completion of such extension the area reaches the density required for mandatory extension, in
which event, the SUBSCRIBERs shall be credited with the amounts paid for early extension. 
  
 (3) Areas Not Subject to County Ownership or Rights It is understood that there are within Pinellas County various streets which
the COUNTY does not have the unqualified right to authorize a GRANTEE to use, because of reservations in favor of the dedicators or because of other legal impediments; therefore, in making any grant hereunder, the
COUNTY does not warrant or represent as to any particular street or portion of a street that it has the right to authorize a GRANTEE to install or maintain portions of its CABLE SYSTEM
therein, and in each case the burden and responsibility for making such determination in advance of the INSTALLATION shall be upon a GRANTEE. A GRANTEE shall have no obligation to provide
CABLE SERVICES to such areas. 
  

 8 

 (e) Federal or State Jurisdiction All disputes arising out of this Ordinance or any
FRANCHISE EAGREEMENT granted hereunder may be decided by a court of competent jurisdiction. Venue shall, if in STATE court, be in the Circuit Court for the Sixth Judicial Circuit, in and for Pinellas
County, Florida, Clearwater Division, or if in federal court, the United States District Court for the Middle District of Florida, Tampa Division. 
  
 (f) No Property Right Being Conferred A FRANCHISE does not convey a property right to the GRANTEE or a right to
renewal other than as may be required under STATE or federal law. 
  
 (g) Franchise Non-Transferable 
  
 (1) Consent Required A GRANTEE shall not sell, transfer, lease, assign, sublet or dispose of, in whole or in part, either by forced or involuntary sale, or by ordinary sale, contract,
consolidation or otherwise, the FRANCHISE or any of the rights or privileges therein granted, without the prior consent of the BOARD and then only upon such terms and conditions reasonably related to the technical,
legal or financial qualifications of the transferee as may be reasonably prescribed by the BOARD, which consent shall not be unreasonably denied. Any attempt to sell, transfer, lease, assign or otherwise dispose of the
FRANCHISE without the consent of the BOARD shall be a material violation of this Ordinance and the FRANCHISE AGREEMENT. The granting of a security interest in any assets, or any mortgage or
other hypothecation, shall not be considered a transfer for the purposes of this SEC. 30-4. 
  
 (2) Change in Control The requirements of SEC. 30-4.g.1 shall apply to any change in control of a
GRANTEE. The word “control” as used herein is not limited to major stockholders or partnership interests, but includes actual working control in whatever manner exercised. In the event that a GRANTEE is a
corporation, there shall be a rebuttable presumption of a change in control where ownership or control of more than thirty percent (30%) of the voting stock of a GRANTEE is acquired by a PERSON or group of
PERSONS acting in concert, none of whom own or control the voting stock of the GRANTEE as of the effective date of the FRANCHISE, singularly or collectively. 
  
 (3) Exception for Subsidiary Transfers Not
withstanding anything in this SEC. 30-4.f to the contrary, if a GRANTEE is a wholly-owned subsidiary of a parent company, transfer of the FRANCHISE from a GRANTEE to another wholly-owned
subsidiary of the same parent company or to that same parent company shall not require prior consent of the GRANTOR. 
  
 (4) Notice of Transfer Required A GRANTEE shall notice GRANTOR in writing of any foreclosure or any
other judicial sale of all or a substantial part of the FRANCHISE property of the GRANTEE or upon the termination of any lease or interest covering, all or a substantial part of said FRANCHISE property.
Such notification shall be considered by GRANTOR as notice that a change in control of ownership of the FRANCHISE has taken place and the provisions under this SEC. 30-4.g.2 governing the consent of
GRANTOR to such change in control of ownership shall apply. 
  

 9 

 (5) Procedure and Criteria for Approval of a Transfer 
  
 A. Grantor Inquiry For the purpose of determining
whether it shall consent to such change, transfer, or acquisition of control, GRANTOR may inquire into the qualifications of the prospective transferee or controlling party, and a GRANTEE shall assist
GRANTOR in such inquiry. In seeking GRANTOR’s consent to any change of ownership or control, a GRANTEE shall have the responsibility of insuring that the GRANTEE and/or the proposed
transferee complete an application in accordance with Federal Communications Commission Form 394 or equivalent. An application shall be submitted to GRANTOR not less than one hundred twenty (120) days prior to the proposed date of
transfer. 
  
 B. Transferee Burden The
transferee shall be required to establish that it possesses the qualifications and financial and technical capability to operate and maintain the CABLE SYSTEM and comply with all FRANCHISE requirements
for the remainder of the term of the FRANCHISE. 
  
 C. Grantor Consent If, in the reasonable judgment of the GRANTOR, the legal, financial, character, and technical qualifications of the applicant are satisfactory and if the GRANTEE
is then in compliance with all material requirements of the FRANCHISE, the GRANTOR may consent to the transfer of the FRANCHISE. The consent of the GRANTOR to such transfer shall not be
unreasonably denied or delayed. 
  
 D. Consent
not a Waiver Approval by the GRANTOR of a transfer of a FRANCHISE does not constitute a waiver or release of any of the rights of the GRANTOR under this Ordinance or the FRANCHISE
AGREEMENT. 
  
 (6) Foreclosure
Issues If any financial institution having a pledge of the GRANTEE or its assets for the advancement of money for the construction and/or operation of the FRANCHISE shall take control of and operate the
CABLE SYSTEM, it shall notify the GRANTOR. Further, said financial institution shall also submit a plan for such operation within thirty (30) days of assuming such control that will insure continued
service and compliance with all FRANCHISE requirements during the term the financial institution exercises control over the CABLE SYSTEM. The financial institution shall not exercise control over the
CABLE SYSTEM for a period exceeding one (1) year unless extended by the GRANTOR in its reasonable discretion and during said period of time it shall have the right to petition the GRANTOR
to transfer the FRANCHISE to another GRANTEE. 
  
 (h) Non-exclusive Franchise 
  
 (1) Non-Exclusivity of Grant A GRANTEE’s right to use and occupy RIGHTS-OF-WAY for the purposes herein set forth shall be non-exclusive, and the
COUNTY reserves the right to grant the use of RIGHTS-OF-WAY, for the same or a different purpose, to any PERSON or PERSONS at any time upon terms and
conditions satisfactory to the COUNTY and to grant a similar FRANCHISE to any PERSON(s) or entities other than a GRANTEE. 
  

 10 

 (2) Additional Grants Subject to Equities Consistent with Fla. Stat. Section
166.046(3), if the COUNTY considers granting an additional FRANCHISE on terms more favorable or less burdensome to the subsequent GRANTEE (whether by the grant of greater benefits or the imposition of
lesser obligations), or if another party utilizing the RIGHTS-OF-WAY offers service competitive with a GRANTEE, then the existing GRANTEE(s) shall have the right to
renegotiate their FRANCHISE(s) to incorporate the more favorable terms and/or reduce its obligations to achieve competitively neutral and nondiscriminatory treatment prior to or at the same time as the adoption of such additional
franchise. Any ultimate renegotiation of the incumbent FRANCHISE will be done in such a way that the incumbent(s) is/are not disadvantaged because of the negotiation period and competitive neutrality will be preserved throughout. For
purposes of adjusting FRANCHISE terms and maintaining a FRANCHISE in full force and effect, the initial judgment on whether terms are more favorable or less burdensome or whether treatment is competitively neutral and
nondiscriminatory is within the judgment of the BOARD, reasonably exercised. Nothing herein precludes a GRANTEE’S right to challenge the legality or reasonableness of the
BOARD’S decision. All GRANTEES shall be noticed upon filing of an application for an additional franchise. 
  
 A. Multiple Franchises The COUNTY may grant any number of FRANCHISES subject to applicable
STATE or Federal law. The COUNTY may limit the number of FRANCHISES granted, based upon, but not necessarily limited to, the requirements of applicable law and specific local considerations, such as:

  
 i. The capacity of the
RIGHTS-OF-WAY to accommodate multiple cables in addition to the cables, conduits and pipes of the utility systems, such as electrical power, telephone, gas and sewerage. 
  
 ii. The benefits that may accrue to cable
SUBSCRIBERS as a result of CABLE SYSTEM competition, such as lower rates and improved service. 
  
 iii. The disadvantages that may result from CABLE SYSTEM competition, such as the requirement for multiple
pedestals on residents’ property, and the disruption arising from numerous excavations of the RIGHTS-OF-WAY. 
  

B. Refusal to Award The COUNTY may not unreasonably refuse to award an additional competitive
FRANCHISE. 
  
 (i) Other Business Activities
A FRANCHISE adopted pursuant to this Ordinance authorizes only the operation of a CABLE SYSTEM as provided for herein, and does not take the place of any other franchise, license, or permit which might be
required by the controlling federal, STATE or local law for the provision of other services or other business activities. 
  
 (j) Emergency Use of Facilities 
  
 (1) Over-Ride Capability The CABLE SYSTEM shall be maintained in such a way as to allow, in an
over-ride mode, COUNTY use of the distribution capacity of the CABLE SYSTEM over all of the channels which the COUNTY may lawfully override and to access the emergency alert system. 

  

 11 

 
A GRANTEE shall not claim the COUNTY’s rights hereunder have been preempted by federal or STATE law. This
over-ride capacity shall be made available in amounts and at times deemed reasonably necessary by the BOARD for testing (at least twice per year) and on a continuing basis in the case of emergency, disaster or like circumstances. The
CABLE SYSTEM shall at all times comply with applicable FCC rules for emergency override and be upgraded consistent with FCC rules. 
  
 (2) Cooperation in Emergency Communications All
GRANTEES are encouraged to cooperate with surrounding cable companies in the formulation of a county-wide network for the purpose of emergency communications services and the dissemination of information that may be of interest to all
citizens of the Tampa Bay Area. 
  
 (k) Interpretation of
Franchise Terms 
  
 (1) Incorporation and
Conflicts This Ordinance applies to a FRANCHISE AGREEMENT as if fully set forth in the FRANCHISE AGREEMENT. Unless expressly provided for to the contrary in a FRANCHISE
AGREEMENT, the express terms of this Ordinance prevail over conflicting or inconsistent provisions in a FRANCHISE AGREEMENT. 
  
 (2) Construction The provisions of this Ordinance shall be construed in a manner consistent with all
applicable Federal and STATE laws, and shall apply to all FRANCHISES granted or renewed after the effective date of this Ordinance to the extent permitted by applicable law. The provisions of a FRANCHISE
AGREEMENT must be liberally construed in order to effectuate the intent of this Ordinance consistent with the public interest. 
  
 (3) Governing Laws Any FRANCHISE AGREEMENT granted hereunder shall be construed to have been executed
in the Pinellas County, Florida, and shall, in determining validity, interpretation, effect, construction, application or any other respect, be governed by the applicable laws of the State of Florida and applicable federal law. References to
applicable law or applicable requirements refer to applicable law or requirements as the same may be amended from time to time. 
  
 (l) Notices and Public Hearings 
  
 (1) Notice Generally All notices required under this Ordinance or any FRANCHISE AGREEMENT granted
hereunder shall be by certified mail, return receipt requested, and the date of issuance is the postmark date of the transmittal. When any provision of this Ordinance or any FRANCHISE AGREEMENT granted hereunder
provides for a time period after notice, the time period begins to run from the date of transmittal. 
  
 A. Notice to County All notices from the GRANTEE to the COUNTY pursuant to this Ordinance or any
FRANCHISE AGREEMENT adopted hereunder shall be to the County Administrator with copy to the office of the County Attorney or to such other officers as may be designated by the BOARD. 
  

 12 

 B. Notice to Grantee A GRANTEE shall maintain with the
COUNTY, throughout the term of its FRANCHISE, an address for service of notices by mail. A GRANTEE shall also maintain within Pinellas County, a local office and telephone number for the conduct of
matters related to this Ordinance or any FRANCHISE AGREEMENT granted hereunder during normal business hours. Unless provided for to the contrary in the FRANCHISE AGREEMENT,
COUNTY notices to a GRANTEE shall be to the last address provided to the COUNTY by the GRANTEE. 
  
 (2) Public Hearings Public hearings relating to this Ordinance or any FRANCHISE AGREEMENT adopted
hereunder shall be held in accordance with law. 
  
 SECTION 30-5
FRANCHISE APPLICATIONS; RENEWAL, AMENDMENT AND TRANSFERS 
  
 (a) Initial Franchise Applications 
  
 (1) Filing of Applications My PERSON desiring an initial FRANCHISE for a CABLE
SYSTEM shall file an application with the COUNTY. 
  
 (2) Applications - Contents An application for an initial FRANCHISE for a CABLE SYSTEM
shall contain, where applicable: 
  
 A. A resume
of prior history of applicant, including the expertise of applicant in the CABLE SYSTEM field: 
  
 B. A list of the partners, general and limited, of the applicant, if a partnership, or the percentage of stock owned or controlled by each
stockholder, if a corporation; 
  
 C. A list of
officers, directors and managing employees of applicant, together with a description of the background of each such PERSON; 
  
 D. The names and addresses of any parent or subsidiary of applicant or any other business entity owning or controlling applicant in whole
or in part, or owned or controlled in whole or in part by applicant; 
  
 E. A current financial statement of applicant verified by a Certified Public Accountant, certified by an officer of the GRANTEE, or otherwise, in the COUNTY’S
judgment, competently certified, to be true, complete and correct to the reasonable satisfaction of the COUNTY; 
  
 F. The SERVICE AREA being applied for; 
  
 G. A proposed construction and service schedule;, 
  
 H. Any information deemed relevant to the
COUNTY’S decision making under SEC. 30-5.a.3, below. 
  

 13 

 i. Any additional information that the COUNTY reasonably deems
applicable. 
  
 (3) Consideration of Initial
Applications 
  
 A. Upon receipt of any
application for an initial FRANCHISE, the COUNTY Administrator or a delegate shall prepare a report and make recommendations respecting such application to the BOARD. 
  
 B. A public hearing shall be set prior to any initial
FRANCHISE grant, at a time and date approved by the BOARD. Within thirty (30) days after the close of the hearing, the BOARD shall make a decision based upon the evidence received at the hearing as to
whether or not the FRANCHISE(s) should be granted, and, if granted, subject to what conditions. The BOARD may grant one (1) or more FRANCHISES, or may decline to grant any FRANCHISE.

  
 (b) Franchise Renewal FRANCHISE renewals
shall be in accordance with applicable law. The COUNTY and a GRANTEE, by mutual consent, may enter into renewal negotiations at any time during the term of the FRANCHISE. 
  
 (c) Franchise Agreement Amendment Amendment of existing
FRANCHISE AGREEMENTS shall be by reference to the existing FRANCHISE AGREEMENT and shall incorporate the amendment into the body of or amend a specific section of the
FRANCHISE AGREEMENT. 
  
 (d)
Fees 
  
 (1) Transfers The
COUNTY may charge a reasonable cost based fee for all transfers under SEC. 30-4.g. A reasonable application fee established annually by resolution of the BOARD shall accompany the application to initiate
an amendment or to transfer a FRANCHISE to cover all costs associated with processing and reviewing the application including, without limitation, costs of administrative review, financial, legal and technical evaluation of, where
applicable, the applicant, consultants (including technical and legal experts and all costs incurred by such experts), notice and publication requirements with respect to the consideration of the application and document preparation expenses. In the
event such costs exceed the application fee, the applicant(s) shall pay the difference to the COUNTY within thirty (30) days following notice with an itemized statement of such costs. In the event such costs are less than the
application fee, the COUNTY shall pay the difference to the applicant(s) within thirty (30) days of completion of final disposition of the application. 
  
 (2) Renewals To the extent allowed by law, the COUNTY may charge a reasonable cost
based renewal fee for all renewals. The fee shall be to cover the same costs outlined in SUB. SEC 30-5.d.l, above. 
  

 14 

 ARTICLE III. FRANCHISE ADMINISTRATION 
  
 SECTION 30-6 MINIMUM CONSUMER PROTECTION AND
SERVICE STANDARDS 
  
 (a)
Customer Service Obligations As a minimum, the GRANTEE shall comply with the customer service standards found in Federal Communications Commission regulations, 47 Code of Federal Regulations
(C.F.R.) Section 76.309, and any amendments substitutions thereto. Adoption of any FRANCHISE AGREEMENT under this Ordinance shall serve as written notice, pursuant to 47
C.F.R. Section 76.309.a, of the COUNTY’S intent to enforce those customer service standards. 
  
 (b) Noncompetitive Customer Service Obligations In the event of the loss of EFFECTIVE
COMPETITION, the following additional consumer protection and service standards shall apply and the GRANTEE(S) shall maintain the necessary facilities, equipment and personnel to maintain: 
  
 (1) Operational Standards 
  
 A. Telephone Answering Standards 
  
 i. Sufficient toll-free telephone line capacity during
normal business hours to assure that telephone answer time by a customer service representative, including wait time, shall not exceed thirty (30) seconds; and callers needing to be transferred shall not be required to wait more than thirty (30)
seconds before being connected to a service representative. Under normal operating conditions, a caller shall receive a busy signal less than three percent (3%) of the time. 
  
 ii. Emergency toll free telephone line capacity on a twenty-four (24) hour basis, including weekends and
holidays. After normal business hours, the telephone calls may be answered by a service or an automated response system, including an answering machine. Calls received after normal business hours must be responded to by a trained company
representative on the next business day. During periods when an answering service or machine is used, GRANTEE shall provide on-call personnel who shall contact the answering service or machine, at a minimum, every four hours to check
on requests for service or complaints. 
  
 iii.
GRANTEE shall not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless an historical record of complaints indicates a clear failure to comply. The standards of
SEC. 30-6.b.1.A-B, above shall be met not less than ninety percent (90%) of the time measured on a quarterly basis. 
  
 B. A conveniently located local business and service and/or payment office open during normal business hours where GRANTEE
provides adequate staffing to accept SUBSCRIBER payments and respond to service requests and complaints. Normal business hours shall include some evening hours, at least one (1) night per week, and/or some weekend hours. The
GRANTEE may petition the GRANTOR to reduce its business hours if the extended hours are not justified by SUBSCRIBER demand, and GRANTOR may not unreasonably deny the petition. 

 

 15 

 C. The standards of Sec. 30-6-b.l.C.i, ii, iii, below, shall be met not less than
ninety-five percent (95%) of the time measured on a quarterly basis. 
  
 i. An emergency System maintenance and repair staff, capable of responding to and repairing major System malfunction on a twenty-four (24) hour per day basis. 
  
 ii. An installation staff, capable of installing service to
any SUBSCRIBER requiring a Standard installation within seven (7) days after receipt of a request, in all areas where trunk and feeder cable have been activated. “Standard Installations” shall be those that are located up to
one hundred twenty-five (125) feet from the existing distribution System, unless otherwise defined in any Franchise Agreement. 
  
 iii. GRANTEE shall schedule, within a specified four (4) hour time period during normal business hours, all appointments
with SUBSCRIBERS for installation of service, service calls and other activities at the SUBSCRIBER location. GRANTEE may schedule installation and service calls outside of normal business hours for the
express convenience of the customer. GRANTEE shall not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment. If a GRANTEE representative is running
late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer shall be contacted and the appointment rescheduled, as necessary, at a time which is convenient for the customer. 
  
 (2) Service Standards 
  
 A. GRANTEE shall render efficient service,
make repairs promptly, an~ interrupt service only for good cause and for the shortest time possible. Scheduled interruptions insofar as possible, shall be preceded by notice and shall occur during a period of minimum use of the CABLE
SYSTEM, preferably between midnight and six A.M. (6:00 A.M.) local time. 
  
 B. The GRANTEE shall maintain a repair force of technicians normally capable of responding to SUBSCRIBER
requests for service within the following time frames: 
  
 i. For a SYSTEM outage: Within two (2) hours, including weekends of receiving SUBSCRIBER calls or requests for service which by number identify a system outage of sound or picture of one
(1) or more channels, affecting at least ten percent (10%) of the SUBSCRIBERS of the SYSTEM. 
  
 ii. For an isolated outage: Within twenty-four (24) hours, including weekends of receiving requests for service identifying an isolated
outage of sound or picture for one (1) or more channels that affects five (5) or more SUBSCRIBERS. On weekends an outage affecting fewer than five (5) SUBSCRIBERS shall result in a service call no later than the next
business day. 
  
 iii. For inferior signal
quality: Within two (2) business days of receiving a request for service identifying a problem concerning picture or sound quality. 
  

 16 

 C. GRANTEE shall be deemed to have responded to a request for service
under the provisions of this SEC. when a technician arrives at the service location and begins work on the problem. In the case of a SUBSCRIBER not being home when the technician arrives, the technician shall leave
written notification of arrival. 
  
 D.
GRANTEE shall not charge for the repair or replacement of defective or malfunctioning equipment provided by GRANTEE to SUBSCRIBERS, unless the defect was caused by the SUBSCRIBER, or the
equipment owned by the SUBSCRIBER requires repair or replacement. 
  
 E. Unless excused, GRANTEE shall determine the nature of the problem resulting in a request for service within two (2)
business days of beginning work and resolve all CABLE SYSTEM related problems within five (5) business days unless technically infeasible. 
  
 (3) Billing and Information Standards 
  
 A. SUBSCRIBER bills shall be clear, concise and understandable. Bills shall be fully
itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Bills shall also clearly delineate all activity during the billing period, including optional charges, rebates and credits.

  
 B. In case of a billing dispute, the
GRANTEE shall respond to a written complaint from a SUBSCRIBER within thirty (30) days. 
  
 C. GRANTEE shall automatically provide credits or refunds to such SUBSCRIBERS whose service has been
interrupted for twenty four (24) consecutive hours or more. Credits or refunds shall automatically be provided by GRANTEE on a pro rata basis to any SUBSCRIBER(S) affected by interruption(s) of service
for more than two (2) hours due to actions or outages under the control of the GRANTEE, exclusive of scheduled repairs, maintenance or Franchise-required construction that GRANTEE has provided advance written notice of
to SUBSCRIBERS. In cases where advance written notice is provided to SUBSCRIBERS, the time period detailed in said notice shall not exceed four (4) hours in any twenty-four (24) hour period. In cases where said notice
has been given to SUBSCRIBERS and the service interruption exceeds the period detailed in said notice, the provisions of this SEC. shall apply 
  
 In the event GRANTEE has improperly or inadvertently disconnected CABLE
SERVICES to a SUBSCRIBER, GRANTEE shall provide for restoration without charge to SUBSCRIBER as soon as possible but no later than within two (2) days of discovery of disconnection.
GRANTEE shall credit or provide refunds to any SUBSCRIBER improperly or inadvertently disconnected from receiving CABLE SERVICES for the period of time without CABLE
SERVICE. All credits or refunds for service shall be issued no later than the customer’s next billing cycle following the determination that a credit is warranted. For SUBSCRIBERS terminating service, refunds shall
be issued promptly but no later than thirty (30) days after the return of any GRANTEE supplied equipment. GRANTEE shall provide 

  

 17 

 
written information on each of the following areas at the time of the installation of service, at least annually to all Subscribers, and at any time upon
request: 
  
 i. Products and services offered;
and 
  
 ii. Prices and options for programming
services and conditions of subscription to programming and other services; and 
  
 iii. Installation and service maintenance policies; and 
  
 iv Instructions on how to use the CABLE SERVICE; and 
  
 v. Channel positions of programming carried on the
SYSTEM; and 
  
 vi. Billing and
complaint procedures, including the address and telephone number of the GRANTEE office designated for dealing with cable-related issues. 
  
 D. SUBSCRIBERS shall be notified of any changes in rates, programming services or channel positions as soon as possible in
writing and in accordance with State and Federal Law. Notice must be given to SUBSCRIBERS a minimum of thirty (30) days in advance of such changes if the change is within the control of the GRANTEE. In addition
GRANTEE shall notify SUBSCRIBERS thirty (30) days in advance of any significant changes in the information required in the immediately preceding SEC. 30-6-b.3.C, above. 
  
 (4) Verification of Compliance with Standards

  
 A. Upon ten (10) days prior written notice,
GRANTEE shall respond to request for information made by GRANTOR regarding GRANTEE’S compliance with any or all of the standards required in SEC.s 30-6.b.l, 2, 3, above.
GRANTEE shall provide sufficient documentation to permit GRANTOR to verify GRANTEE’S compliance. 
  
 B. In order to determine whether sufficient telephone lines are provided, the GRANTOR may
require that a busy study, traffic study or other study be conduced, at GRANTEE’S expense, if any, by the local telephone company. Should GRANTEE have its own telephone equipment which can report on
telephone line(s) usage the GRANTEE may submit such report from its own system. The GRANTOR, pursuant to SEC. l.c of this Ordinance, may require GRANTEE to acquire equipment to determine
compliance with the telephone answering standards of this SEC. 
  
 C. GRANTEE shall take necessary steps to ensure that adequate telephone lines and/or staffing are available to permit Grantee to satisfy its obligations under this Ordinance and the
FRANCHISE AGREEMENT. Consideration shall be given for periods of promotional activities or outages. The monthly billing period shall be considered as a normal, daily activity for purposes of determining the availability
of adequate telephone lines and/or staffing. 
  

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 (5) Subscriber Complaints and Disputes 
  
 A. GRANTEE shall establish written procedures
for receiving, acting upon and resolving SUBSCRIBER complaints without intervention by the GRANTOR. The written procedures shall prescribe the manner in which a Subscriber may submit a complaint either orally or in
writing specifying the SUBSCRIBER’S grounds for dissatisfaction. GRANTEE shall file a copy of these procedures with GRANTOR. The written procedures shall include a requirement that the
GRANTEE respond to any written complaint from a SUBSCRIBER within thirty (30) days of receipt. 
  
 B. Upon prior written request, GRANTOR shall have the right to review GRANTEE’S response
to any SUBSCRIBER complaints in order to determine GRANTEE’s compliance with the FRANCHISE requirements, subject to the SUBSCRIBER’s right to privacy. 
  
 C. GRANTEE response to
SUBSCRIBER complaints, as well as complaints made by SUBSCRIBERS to GRANTOR and provided by GRANTOR to GRANTEE, shall be initiated within one (1) business day of receipt by
GRANTOR. The resolution of SUBSCRIBER complaints shall be effected by GRANTEE not later than three (3) business days after receipt of the complaint. Should a GRANTEE supervisor not be
available when requested by a SUBSCRIBER, a supervisor shall respond to the SUBSCRIBER’S complaint at the earliest possible time, and in no event later than the end of the next business day. For
complaints received by GRANTOR and provided by GRANTOR to GRANTEE, GRANTEE shall notify GRANTOR of GRANTEE’s progress in responding to, and resolving,
said complaints. 
  
 (c) Additional Service Obligations
Upon a finding of necessity by the BOARD at a public hearing, the COUNTY reserves any lawful right to establish, in consultation with the GRANTEE(s) and the GRANTEE(s) shall comply with,
additional reasonable service standards in the fixture, as permitted by Federal and STATE law, that may be more comprehensive and more stringent than those contained in the existing FCC regulations. When deemed
appropriate by the COUNTY compliance time lines may be established for achieving any additional service standards. 
  
 (d) Verification of Compliance with Obligations 
  
 (1) County Monitoring The COUNTY’s designated representative shall be responsible for monitoring GRANTEE’s compliance with the terms of
this SEC. 30-6. 
  
 (2)
Grantee Demonstration of Compliance Upon thirty (30) days notice, a GRANTEE shall establish its compliance with any or all of the standards required in SEC. 30-6.a, b, c, as applicable. A GRANTEE
shall provide such sufficient documentation as is reasonably necessary to permit the COUNTY to verify the compliance. 
  
 (3) Material Breach In addition to those material breaches enumerated in this Ordinance, a repeated and verifiable pattern of
noncompliance with the CONSUMER protection standards of SEC.s 30-6.a, b, or c, as applicable, after a GRANTEE’s receipt of thirty (30) days’ notice 

  

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and an opportunity to cure, may be deemed a material breach of this Ordinance or any FRANCHISE AGREEMENT adopted hereunder.

  
 (e) Subscriber Complaints and Disputes 
  
 (1) Written Procedures A GRANTEE shall
establish written procedures for receiving, acting upon and resolving SUBSCRIBER complaints without intervention by the COUNTY. The written procedures shall prescribe the manner in which a SUBSCRIBER may
submit a complaint either orally or in writing specifying the SUBSCRIBER’S grounds for dissatisfaction. A GRANTEE shall file a copy of these procedures with the COUNTY. Said procedures
shall include a requirement that a GRANTEE respond to any written complaint from a SUBSCRIBER within thirty (30) days of receipt. 
  

(2) Response Review The COUNTY shall have the right, upon 30 days notice, to review a
GRANTEE’s response to written SUBSCRIBER complaints and to any unwritten complaints that resulted in a service call or other comparable response. This requirement shall apply only to records maintained in the
ordinary course of business. 
  
 (3)
Continuity of Service after Transfer In the event of a change of control of a GRANTEE, or in the event a new operator acquires the CABLE SYSTEM, the original GRANTEE shall cooperate
with the COUNTY, new GRANTEE or operator in maintaining continuity of service to all SUBSCRIBERS. During such period, a GRANTEE shall be entitled to the revenues for any period during which
it operates the CABLE SYSTEM less the FRANCHISE FEE payment and any PEG obligations to the COUNTY. 
  
 (f) Other Requirements 
  
 (1) Business Office and Hours The
GRANTEE shall maintain a business office in Pinellas County. The office shall be open during all usual business hours, have a listed telephone, and be so operated that customers may make payments, order service, and drop off for
repair (or pick up) set top boxes. A GRANTEE will also provide a local or toll-free number which customers may call 24 hours a day, 365 days a year, staffed with trained customer service representatives for the purpose of requesting
repairs and registering complaints regarding service, equipment, and billing matters. 
  
 (2) Continuous Failure to Operate System In the event a GRANTEE fails to operate the CABLE
SYSTEM to provide CABLE SERVICE for seven (7) consecutive days without prior approval or subsequent excuse by the COUNTY, the COUNTY may, at its sole option, operate the
CABLE SYSTEM or designate an operator until such time as a GRANTEE restores service under conditions acceptable to the COUNTY or a permanent operator is selected. If the
COUNTY should fulfill this obligation for the GRANTEE, then during such period as the COUNTY or its designee fulfills such obligation, the COUNTY shall be entitled to collect all revenues
from the CABLE SYSTEM, and the GRANTEE shall indemnify the COUNTY against any damages the COUNTY may suffer as a result of such failure. 
  

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 (3) Photo Identification of Filed Personnel All field personnel of a
GRANTEE or its contractors or subcontractors who, in the normal course of work come into contact with members of the public or who require entry onto SUBSCRIBERS’ premises shall carry a photo-identification card. A
GRANTEE shall account for all identification cards at all times. Every vehicle of the GRANTEE or its major subcontractors shall be clearly identified as working for the GRANTEE. 
  
 SECTION 30-7 FRANCHISE FEE AND
FINANCIAL REQUIREMENTS 
  
 (a)
Franchise Fee 
  
 (1) Payment On
terms established in the FRANCHISE AGREEMENT, all GRANTEES shall pay the required FRANCHISE FEE and report the basis for calculating the fee. 
  
 (2) Records Review Under conditions established in
the FRANCHISE AGREEMENT, the COUNTY shall have the right to review records relevant to the basis for any payment. 
  

(3) Audit 
  
 A. Right to Audit; Presumption of Correctness Upon thirty (30) days prior written notice, the COUNTY shall have the
right to conduct an independent audit of a GRANTEE’S records to determine whether a GRANTEE has paid the required FRANCHISE FEES and PEG obligations or
has otherwise fulfilled its financial obligations under this Ordinance or its FRANCHISE AGREEMENT. Absent proof to the contrary, the methodology that is employed in computing the amount of an underpayment is presumed to
yield an appropriate computation. 
  
 i.
Notice of Underpayment Any additional amount due to the COUNTY as a result of the audit shall be paid within thirty (30) days following written notice to the GRANTEE by the COUNTY which notice
shall include a copy of the audit report. 
  
 ii. Cost of the Audit If such audit indicates an average annual combined FRANCHISE FEE/PEG obligation underpayment of five percent (5%) or more over a three year audit period, the
GRANTEE shall assume all reasonable costs of such audit. 
  
 iii. Audit Frequency Except within three (3) years of the termination of a FRANCHISE term, or in response to a request to transfer the FRANCHISE, no audit shall be conducted more
frequently than every three (3) years without a finding of necessity by the BOARD. 
  
 iv. Scope of the Audit Except in the case of fraud or in the case of new issues that arise that could not have been reasonably
anticipated or professionally accommodated by the auditor at the time of a previous audit, no audit of a previously audited period shall subject a GRANTEE to additional obligations. 
  

 21 

 B. Interest If timely paid pursuant to SEC. 30-7.a.3. A, interest
will not be imposed for any payment necessary as a result of the audit if the payment to correct for a shortfall does not exceed 10 percent of the total payments made during the audit period. In the event such payment exceeds 10 percent of the total
payments made during the year, the GRANTEE will be liable for interest and late charges for the entire amount due. If not timely paid pursuant to SEC. 30-7.a.3.A, interest shall be paid pursuant to SEC.
30-7.a.5.A. from the due date dating from the year that the underpayment occurs. 
  
 (4) Accord and Satisfaction Except as otherwise provided by law, no acceptance of any payment, renewal or other form of assent to
continued service by the COUNTY shall be construed as a release or as an accord and satisfaction of any claim the COUNTY may have for further or additional sums payable as a FRANCHISE FEE
under this Ordinance or for the performance of any other obligation of the GRANTEE. 
  
 (5) Non-Payment or Late Payment of Financial Obligations Fees In the event that any FRANCHISE FEE
payment or recomputed amount is not made on or before the dates specified in this Ordinance or the FRANCHISE AGREEMENT, a GRANTEE shall pay as additional compensation: 
  
 A. Interest on Financial Obligations An interest
charge, computed from such due date, at an annual rate equal to the prime lending rate of any national bank selected by the COUNTY, plus one percent (1%) during the period for which payment was due; and 
  
 B. Delinquency Penalty If a regular payment or a
payment required as a result of an audit is late by forty-five (45) days or more, a sum of money equal to five percent (5%) of the amount due in order to defray those additional expenses and costs incurred by the COUNTY by reason of
delinquent payment. 
  
 C. Interest in the
Case of Fraud In the event of fraud, interest shall be calculated daily from the date that the amount fraudulently withheld should have been paid without taking into account any notice from the COUNTY. 
  
 D. Protesting Audit Results 
  
 i. Right to Protest Upon notice of any underpayment
as a result of an audit under SEC. 30-7.a.3 and if the audit underpayment amount is paid, under protest, a GRANTEE shall have the right to provide evidence at a hearing before the BOARD or its designee,
pursuant to SEC. 30-14, to rebut the presumption of correctness of the audit established under SEC. 30-7.a.3.A. 
  
 ii. Notice of Protest A GRANTEE may, within 10 days of notice provided under SEC. 30-7.a.3, exercise
its SEC. 30-7.a.5.D.i right to a hearing. Upon receipt of a notice of a request for a hearing either preceded or accompanied by payment of the amount of the underpayment, the BOARD or its designee shall set a hearing
date which shall not be held any sooner than twenty-five (25) days nor any later than forty-five days after notice of the underpayment. 
  

 22 

 iii. Refund If the BOARD or its designee determines that the
presumption of correctness of the audit results has been rebutted, in whole or in part, based on competent substantial evidence, presented at the hearing, a refund of the amount due the GRANTEE shall be issued within 15 days of the
decision with interest calculated pursuant to SEC. 30-7.a.5.A. 
  
 (6) Documentation FRANCHISE FEE payments shall, at a minimum, be accompanied by an itemized statement, approved by the COUNTY, showing the specific methodology used
in calculating the FRANCHISE FEE. The COUNTY may request and a GRANTEE shall provide, to the COUNTY’s satisfaction, a clarification of that methodology. 
  
 (7) Payment on Termination When a
FRANCHISE terminates for any reason, the GRANTEE must file with the COUNTY within 90 days of the date the FRANCHISE operations stop a an audited financial statement or a financial statement
certified by a financial officer of the GRANTEE, showing the GROSS REVENUES received by the GRANTEE since the end of the previous fiscal year. Adjustments must be made at that time for
FRANCHISE FEES and PEG obligations due to the date that the GRANTEE’s operations ceased. 
  
 (b) Alternate Franchise Fee Formulation 
  
 (1) County Initiated To the extent allowed by law, the COUNTY may, at any time, amend this ordinance to provide an
alternate formulation which is revenue neutral in the sense that it will not exceed the federally allowed maximum FRANCHISE FEE nor exceed the amount provided for in the relevant FRANCHISE
AGREEMENT if less than the federally allowed maximum FRANCHISE FEE. 
  
 (2) Dispositive Decision Within ninety (90) days of a dispositive determination of the invalidity of the gross revenue percentage
as a fair rental charge or inappropriate formulation for a FRANCHISE FEE, the COUNTY may determine an appropriate reformulation pursuant to SEC. 30-7.b.1 or such other revenue neutral basis
to which the COUNTY and a GRANTEE(s) may agree. 
  
 (3) Termination for Failure of Material Provision Failing an agreement as provided for in the immediately preceding SEC. 30-7.b.2 the COUNTY may renegotiate pursuant to the
provisions of SEC. 30-19.a.4. 
  
 (4) Non-Payment of Alternate Fee Failure to pay any lawfully imposed FRANCHISE FEE based on the legal percentage of GROSS REVENUE, the reformulated basis pursuant to
SEC. 30-7.b.1, or agreed upon basis pursuant to SEC. 30-7.b.2, shall be deemed a material breach of the FRANCHISE AGREEMENT. 
  
 (c) Other Taxing Authorities To the extent that taxes or other assessments are imposed by taxing authorities on the
use of COUNTY property as a result of an operator’s use or occupation of the RIGHTS-OF-WAY, all GRANTEE(s) under this ordinance shall be responsible for payment of their
pro rata share of such taxes, payable annually unless otherwise required by the taxing authority. Such payments shall be in addition to any other fees payable pursuant to this ordinance. 
  

 23 

 (d) Public, Educational, and Governmental Access Obligations Public, Educational, and Governmental
Access or PEG obligations including but not limited to channel capacity and support shall be established in the FRANCHISE AGREEMENT. 
  
 (1) Consistent with the provisions of Section 47 U.S.C. 534, PEG channel programming shall be
on the basic tier. 
  
 (2) The
BOARD, upon a proper finding under SEC. 30-19.b may waive or conditionally waive the basic tier requirement. 
  
 (e) Compromise or Settlement A GRANTEE’s liability for financial obligations incurred pursuant this Ordinance or any
FRANCHISE AGREEMENT adopted hereunder may be settled or compromised by the COUNTY upon the grounds of doubt as to liability or doubt as to the collectibility of such obligation. 
  
 SECTION 30-8 SECURITY PROVISIONS 
  
 (a) Security Fund Generally All GRANTEEs shall
establish a security fund at a time established in the FRANCHISE AGREEMENT. The following requirements apply to all forms of security: 
  
 (1) Availability of Funds The security fund shall be available to the COUNTY as
security for: 
  
 A. faithful performance of all
applicable provisions of this Ordinance and of the FRANCHISE AGREEMENT adopted under this Ordinance; 
  
 B. compliance with all orders, permits, and directions of the COUNTY; and 
  
 C. payment by the GRANTEE of any claims,
liens, or taxes due and unpaid to the COUNTY, liquidated damages, damages, or costs or expenses that the COUNTY is compelled to pay by reason of any act or default of the GRANTEE in connection with a
FRANCHISE granted under this Ordinance. 
  
 (2) Failure to Maintain Security Fund Failure to maintain or to replenish the security fund as required under this SEC. 30-8 shall be deemed a material breach of the FRANCHISE. 
  
 (3) Grantee Rights A GRANTEE(s) shall
retain all rights to litigate any of the actions taken by the COUNTY in drawing upon the security fund including review pursuant to SEC. 30-14.b(2-3). 
  
 (4) Amount of the Security Fund 
  
 A. Initial Amount The initial security fund shall be established in the FRANCHISE
AGREEMENT. No more often than every five (5) years, the BOARD may review the enforcement 

  

 24 

 
history of the FRANCHISE and may increase or decrease the amount of the security fund to an amount deemed by the BOARD to be
reasonably necessary to secure performance. 
  
 B. Replenishment of the Instrument If the security fund is drawn upon by the COUNTY in substantial compliance with the procedures established in this Ordinance, a GRANTEE shall cause the security fund to
be replenished to the original amount no later than thirty (30) days after each withdrawal by the COUNTY. 
  
 (5) Surety Qualifications Any performance bond, letter of credit or surety bond shall be issued by an institution or surety
qualified to do business in Florida and with rating for financial condition and financial performance in Best’s Key Rating Guide, Property/Casualty Edition satisfactory to the COUNTY’S risk manager, shall be
in a form approved by the COUNTY; and shall contain the an endorsement in substantially the following form, approved by the County Attorney: 
  
 “This performance bond/surety bond/escrow account/letter of credit may not be canceled, or allowed to lapse, until sixty (60) days after receipt by
the County, by certified mail, return receipt requested, of a written notice from the issuer of the performance bond/surety bond/escrow account/letter of credit of intent to cancel or not to renew.” 
  
 (b) Forms of Security 
  
 (1) Performance Bond If a performance bond can be
obtained that can respond to the requirements of SEC. 30-8.b.l.B and the applicant is not otherwise disqualified under SEC. 80-8.b.1.A, the security fund may be established in the form of a performance bond. 

 
 A. Disqualifying Criteria Unless the
BOARD makes a finding that an applicant for a new or renewal FRANCHISE has an established record of failure to comply with notices of noncompliance with other FRANCHISE AGREEMENTS or unless
there are outstanding noticed noncompliance issues, an applicant may provide a security fund in the form of a performance bond in an amount and form and under circumstances established in this ordinance and the FRANCHISE
AGREEMENT. 
  
 B. Minimal
Requirements for Performance Bond The performance bond must be drafted in such a way and in a form approved by the County Attorney, approval of which will not be unreasonably denied, that substantially complies with the following minimal
requirements: 
  
 i. the performance bond must
be capable of responding with a cash payment in response to claims for any or all issues outlined in SEC. 30-8.a.1; and 
  
 ii. meet the criteria of SEC. 30-8.a(4-5) and 30-8.b.2.(B,C, D), below. 
  

 25 

 C. Revocation of Performance Bond as a Form of Security Upon a finding by the
BOARD, in its judgment, reasonably exercised, that any one of the following contingencies exist, the COUNTY may reconsider the right to secure by performance bond in favor of an escrow account, an irrevocable letter of
credit or the surety bond requirements in SEC. 30-8.b.2, below. 
  
 i. the FRANCHISE is transferred or there is otherwise a change in control to a new GRANTEE the history of
which does not qualify for a performance bond under SEC. 30-8.b.1, above; or 
  
 ii. the COUNTY documents repetitive violations of provisions of this Ordinance or the FRANCHISE
AGREEMENT or the enabling ordinance with failure on the part of the GRANTEE to cure after notice; or 
  
 iii. the COUNTY deems it necessary to litigate in order to collect on the security fund and the COUNTY is
successful in requiring payment, in whole or in substantial part, by the GRANTEE or surety. 
  
 D. Reinstatement of the Right to Secure by Performance Bond No sooner than two years after a revocation of the right to secure by
performance bond or two years of operation under an alternate security fund instrument, whichever is later, a GRANTEE may petition the BOARD for reinstatement of the right to secure by Performance Bond. If the
COUNTY is not conducting an audit, or negotiating the results of an audit, and there are not outstanding issues to which the security fund would be responsive, reinstatement shall be granted if no incident as outlined in
SEC. 30-8.b.1.C have occurred during the preceding two years. 
  
 (2) Alternate Security Fund Instruments A GRANTEE may provide an alternate security fund, in the form of a surety bond, escrow account, or letter of credit which shall at a minimum, contain, in
language approved by the County Attorney, the following concepts: 
  
 A. Draws In the event of a failure of the GRANTEE/Principal, or its successors or assigns, to pay the COUNTY/Obligee upon being billed pursuant to the FRANCHISE
AGREEMENT and the Cable System Regulatory Ordinance, or to maintain this or replacement security acceptable to the COUNTY as required by the FRANCHISE AGREEMENT and the Cable TV Enabling
Ordinance, COUNTY/Obligee shall give the Surety/Escrow Agent/Financial Institution under the Surety Bond/Escrow Account/Letter of Credit a written statement of such failure by certified or registered mail to Surety/Escrow
Agent/Financial Institution at (mailing address) (“Notice”). The mailing of such Notice by the COUNTY/Obligee shall be deemed to be conclusive evidence of such failure by the GRANTEE/Principal under
this Ordinance or the FRANCHISE AGREEMENT for purposes of this bond/escrow account/letter of credit. Within thirty (30) days of receipt of the COUNTY/Obligee’s Notice, Surety/Escrow Agent/Financial
Institution shall pay the amount set forth in the COUNTY/Obligee’s Notice, without condition or qualification, subject to the penal sum of this Surety Bond/Escrow Account/Letter of Credit. 
  

 26 

 B. Failure to Pay Failure to reimburse or pay the COUNTY/Obligee as
herein provided shall cause the Surety/Escrow Agent/Financial Institution to be additionally liable for any and all reasonable costs and expenses, including attorney’s fees and interest at the legal rate, incurred by the
COUNTY/Obligee in enforcing this bond. Such liability shall be in addition to the penal sum of this surety bond/escrow account/letter of credit, but shall not, in any event, be greater than ten percent (10%) of the penal sum of the
bond. 
  
 C. Non-Enforcement by County
Forbearance by the COUNTY/Obligee in enforcing any conditions of this Ordinance or the FRANCHISE AGREEMENT or the Cable System Regulatory Ordinance or this surety bond/escrow account/letter of credit
shall not waive or abridge any right of the COUNTY/Obligee hereunder. Extensions of time granted the GRANTEE/Principal, or other changes or modification to the FRANCHISE AGREEMENT or the
Cable System Regulatory Ordinance, shall not change or diminish the obligation of this Surety Bond/Escrow Account/Letter of Credit. 
  
 D. Multiple Claims Multiple claims are permitted on this Surety Bond/Escrow Account/Letter of Credit up to the total penal sum of
this Surety Bond/Escrow Account/Letter of Credit in the aggregate over a period of one year, after which a new or renewed Surety Bond/Escrow Account/Letter of Credit shall be established in the full face amount required in the
FRANCHISE AGREEMENT. 
  
 E. Waiver of Defenses Recognizing that this Surety Bond/Escrow Account/Letter of Credit guarantees payment by the GRANTEE/Principal to the COUNTY/Obligee upon billing pursuant to the
FRANCHISE AGREEMENT or the Cable System Regulatory Ordinance, Surety/Escrow Agent/Financial Institution hereby explicitly waives any defenses that the GRANTEE/Principal might assert or raise relating to
the FRANCHISE AGREEMENT or the Cable System Regulatory Ordinance or arising out of the performance or nonperformance of the FRANCHISE AGREEMENT or Cable System Regulatory Ordinance by
either a GRANTEE/Principal or COUNTY/Obligee. Surety/Escrow Agent/Financial institution also covenants that it will not assert or raise any such defenses. 
  
 SECTION 30-9 CONSTRUCTION REQUIREMENTS 
  
 (a) Construction Plan Required A plan for construction shall be a part
of any FRANCHISE AGREEMENT. The plan will address the areas to be served and, where appropriate, shall provide a timetable for completion. 
  
 (b) Construction Bond A construction bond (“Bond”), which may be a corporate guarantee, shall be provided
in form and substance acceptable to the County Attorney shall be maintained at a level appropriate given the construction remaining until the CABLE SYSTEM construction required by the FRANCHISE
AGREEMENT is completed, at which time the Bond shall be released, provided there are then no outstanding material violations of the construction obligations of a GRANTEE under the FRANCHISE
AGREEMENT. The Bond shall be maintained until all outstanding material violations have been cured by a GRANTEE. 
  

 27 

 (c) SYSTEM Construction, Repair or Maintenance Except in the case of an emergency
in which case the GRANTEE shall comply with the emergency provisions of existing ordinances, the GRANTEE shall not construct, repair or maintain any CABLE SYSTEM facilities until the
GRANTEE has secured the necessary permits from the COUNTY, and other public agencies with jurisdiction over constructing such facilities. A GRANTEE shall comply with all provisions of permitting
ordinances as they exist at the time of construction, repair or maintenance. It shall be a material violation to fail to obtain necessary permits or to fail to substantially comply with permit requirements. 
  
 (d) Termination At the denial of renewal of the term for which the
FRANCHISE is granted, or upon its revocation or earlier expiration, as provided herein, in any such case without renewal, extension or transfer, the COUNTY shall have the right to require a GRANTEE to
remove, at its own expense, all above-ground portions of the CABLE SYSTEM from all RIGHTS-OF-WAY within the COUNTY within a reasonable period of time, which
shall not be less than one hundred eighty (180) days. In the event of a judicial challenge to the denial of renewal or revocation of the FRANCHISE, this right in the COUNTY and obligation of the GRANTEE
shall not ripen until final disposition of the challenge. 
  
 (e)
Conflict with Ordinances of General Applicability To the extent that issues addressed in SEC. 30-9 (c-d) are specifically addressed by an ORDINANCE OF GENERAL
APPLICABILITY, the provisions of the ORDINANCE OF GENERAL APPLICABILITY shall govern. 
  

SECTION 30-10 TECHNICAL AND OTHER STANDARDS 
  
 (a) Applicable Technical and Other Standards The
GRANTEE shall construct, install, operate and maintain its CABLE SYSTEM in a manner consistent with all applicable laws, ordinances, construction standards, governmental requirements, FCC
technical standards, and any detailed standards set forth in its FRANCHISE AGREEMENT. In addition, the GRANTEE shall provide to the COUNTY, upon request, a written report of the results of
the GRANTEE’s periodic proof of performance tests conducted pursuant to FCC and FRANCHISE standards and guidelines. 
  
 (b) Non-Compliance with Standards Repeated failure to maintain specified standards as described in
SEC. 30-10.a above or to comply with required permits, verified by the COUNTY in its judgment reasonably exercised, shall constitute a material breach of the FRANCHISE. 
  
 SECTION 30-11 INDEMNIFICATION AND
INSURANCE REQUIREMENTS 
  
 (a)
Indemnification 
  
 (1) Indemnification
Arising Out of Granting of the Franchise 
  
 A
GRANTEE shall fully indemnify, defend and hold harmless the COUNTY and, if necessary, shall defend in the name of the COUNTY, and pay all expenses incurred by the COUNTY in defending
itself, with regard to all expenses, damages and penalties the COUNTY may legally be required to pay (including but not limited to expenses for reasonable legal fees) as a result of any FRANCHISE granted 

  

 28 

 
to that GRANTEE hereunder. Damages and penalties shall include but not be limited to damages arising out of copyright infringement and all
other damages arising out of the construction, INSTALLATION, operation or maintenance of its CABLE SYSTEM, whether or not any such act or omission is authorized, allowed or prohibited by this Ordinance or
the FRANCHISE granted hereunder. Expenses shall include all incidental expenses including attorney fees and shall also include a reasonable value of any services rendered by the Office of the County Attorney. The COUNTY
shall notify a GRANTEE of any actions, claims, or suits, of any nature whatsoever, arising out of or through or alleged to arise out of or through or in any way connected with the grant of a FRANCHISE to a
GRANTEE or though the operation of a GRANTEE’s business as a CABLE SYSTEM communications service for which the indemnification provisions of this Ordinance are applicable. 

 
 (2) Indemnification for Grantee Activities In
matters related to any actions or activities of a GRANTEE arising under this Ordinance or any FRANCHISE AGREEMENT granted hereunder, the GRANTEE shall, at its sole cost and expense, fully
indemnify, defend and hold harmless the COUNTY, its officers, boards, commissions, employees, agents, and volunteers against any and all claims, suits, actions proceedings, liabilities and judgments for damages (including but not
limited to expenses for reasonable legal fees and disbursements and liabilities assumed by thE COUNTY in connection therewith) or equitable relief regardless of whether the act or omission complained of is authorized,
allowed or prohibited by this Ordinance or the FRANCHISE AGREEMENT. The GRANTEE’s indemnification of the COUNTY shall include, but not be limited to, all claims, suits, actions,
proceedings, liabilities and judgments for damages arising from the following: 
  
 A. To PERSONS or property, in any way arising out of or though the acts or omission of the GRANTEE, its
officers, agents, employees, servants, contractors, subcontractors, consultants or volunteers or to which the GRANTEE’s negligence shall in any way contribute; and 
  
 B. Arising out of any claim for invasion of the right of privacy, for defamation of any
PERSON, firm or corporation, or the violation or infringement of any copyright, trademark, trade name, service name or patent, or of any other right of any PERSON, firm or corporation (excluding claims arising out of or
relating to COUNTY programming); 
  
 C. Arising out of the GRANTEE’s failure to comply with the provisions of any federal, STATE, or local statute, ordinance, or regulation applicable to the GRANTEE in the conduct of its
business under this agreement; and 
  
 D. Arising
out of any violation of federal or STATE anti-trust laws resulting from the granting of a FRANCHISE under this Ordinance; and 
  
 E. Arising out of any “taking” of property for which just compensation is due under the Constitutions of the United States or
the State of Florida that results from the GRANTEE’s conduct of business pursuant to this agreement; and 
  
 F. Arising out of or undertaken on behalf of the GRANTEE’s right to do business. 
  

 29 

 (3) County Responsibilities Except for SEC. 30-11.a.1, above, the
County shall be responsible for its own negligence including that of commissioners, officers or employees resulting from activities arising from its sole responsibilities under this Ordinance or any FRANCHISE AGREEMENT
granted hereunder. 
  
 (4) Duty to Defend
A GRANTEE under this Ordinance shall have a duty to defend the COUNTY in any action to which the COUNTY is a party which fails to allege specific actions by the COUNTY resulting from its
activities under this Ordinance or any FRANCHISE AGREEMENT granted hereunder whether or not the same claims damages for which the COUNTY is immune under Federal or State law including but not limited to
47 U.S.C. Section 555a or Fla. Stat. Section 768.28. 
  
 (5) The COUNTY shall give the GRANTEE prompt notice of the making of any claim or the commencement of any action, suit or other proceeding covered by the provisions of this SEC. 30-11. Nothing
herein shall be deemed to prevent the COUNTY from cooperating with the GRANTEE and participating in the defense of any litigation by its own counsel at its sole cost and expense. 
  
 (6) Nothing herein shall be construed to abrogate any
immunity under federal or state law including but not limited to 47 U.S.C. Section 555a or Fla. Stat. Section 768.28. 
  
 (b) Insurance 
  
 (1) Required Coverages On or before commencement of FRANCHISE operations, the GRANTEE shall procure,
pay for and maintain at least the following insurance coverages and limits: 
  
 A. Workers’ Compensation - In at least the minimum limits required by law; and employer’s liability insurance of not less than $100,000 for each claim. 
  
 B. Comprehensive General Liability Insurance -
Including, but not limited to, independent operations, premises operations, contractual, product/premises operations, and personal injury covering the liability assumed under indemnification provisions of this Ordinance and the
FRANCHISE AGREEMENT, with limits of liability for personal injury and/or bodily injury, including death, of not less than $1 million to any one PERSON for each occurrence, with an aggregate of $3 million
for bodily injury or death resulting from anyone accident; and property damage of not less than $500,000 for each occurrence; and the policy shall include broad form property coverage and fire legal liability of not less than $50,000 per occurrence,
unless otherwise stated by exception in this ORDINANCE or in the FRANCHISE AGREEMENT. 
  
 C. Comprehensive Automobile and Truck Liability - Covering owned, hired and non-owned vehicles with the minimum limits of $500,000
each occurrence, for bodily injury, including death and property damage of not less than $100,000 each occurrence. 
  

 30 

 (2) Maintenance of Insurance Coverages The insurance requirements shall remain in
effect though the term of the FRANCHISE AGREEMENT. 
  
 (3) Evidence of Insurance Such insurance shall be evidenced by delivery to the COUNTY of: 
  
 A. Certificates of Insurance executed by the insurers
listing coverages, limits, expiration dates and all endorsements upon request, whether or not required by the COUNTY; and 
  
 B. Listing all carriers issuing said policies; and 
  
 C. A certified copy of each policy, including all endorsements need not be delivered but shall be available
for review by the COUNTY. 
  
 (4)
Required Endorsements Each insurance policy shall include the following conditions by endorsement to the policy in language approved by the County Attorney, approval of which will not be unreasonably denied: 
  
 A. Notice Each policy shall require thirty (30) days
prior to expiration, cancellation, non-renewal or any material changing coverages or limits, a notice thereof shall be given to the County Attorney’s office by mail at the Office of the County Attorney, 315 Court Street, Clearwater, FL 33756
and a duplicate copy sent to Pinellas County Risk Management, 400 S. Ft. Harrison, Clearwater, FL 33756. 
  
 B. Payment of Premiums Companies issuing the insurance policy or policies should have no recourse against the COUNTY
for payment of premiums or assessments for any deductibles which are all the sole responsibility and risk of the GRANTEE. 
  
 C. Meaning of Term “County” The term County, or Pinellas County, shall include all Authorities, Boards, Bureaus,
Commissions, Divisions, Departments and Offices of the County and individual members, employees thereof in their official capacities and/or while acting on behalf of Pinellas County. 
  
 D. Additional Insured Pinellas County, Board of County Commissioners shall be endorsed on the
comprehensive general liability insurance policy as an additional insured. 
  
 E. Other Insurance Clause The policy clause “other insurance” shall not apply to any insurance coverage currently held by the COUNTY to any such future coverage, or to the
COUNTY’s Self-Insured Retention Fund of whatever nature. 
  
 (5) Subrogation The GRANTEE hereby waives subrogation rights for loss or damage against Pinellas County. 
  

(6) Additional Notice from Grantee The GRANTEE shall within 24 hours after receipt of 

  

 31 

 
any notices of expiration, cancellation, non-renewal, or material change in coverage received by said GRANTEE from the insurer provide the
notice referenced in SEC. 30-11.b.4.A, above and nothing contained herein, shall absolve the GRANTEE of this requirement to provide notice. 
  
 (7) Non-Payment of Premiums In the event a GRANTEE fails to maintain any of the
insurance requirements in full force and effect, the COUNTY shall, upon forty-eight (48) hours notice to that GRANTEE, have the right to procure the required insurance and recover the cost thereof from the
GRANTEE. The COUNTY shall also have the right to suspend the FRANCHISE during any period that GRANTEE fails to maintain said policies in full force and effect. 
  
 (8) Failure to Maintain Insurance Failure to maintain
specified insurance or to comply with the hold harmless provisions of this SEC. 30-11, verified by the COUNTY in its judgment reasonably exercised, shall constitute a material breach of the FRANCHISE. 
  
 (9) Increases in Coverage Limits In order to account
for increases in CONSUMER prices, no more than once during any five (5) year period, without an emergency finding by the BOARD, the COUNTY shall have the right to order a GRANTEE to
increase the amounts of the insurance provided in the FRANCHISE AGREEMENT. Increases in insurance coverage shall be based upon current prudent business practices of like enterprises involving the same or similar risks.

  
 SECTION 30-12. RECORDS AND
REPORTS 
  
 (a) Records Required 

 
 (1) Records Maintenance A GRANTEE
shall at all times maintain: 
  
 A. Service
Calls With respect to CABLE SERVICE to active SUBSCRIBERS, a record of all service calls and interruptions or degradation of service experienced for the preceding one (1) year, provided that such
complaints result in or require a service call, subject to the SUBSCRIBER’s right of privacy. 
  
 B. Monthly Service Calls If requested by the COUNTY, a summary of service calls with respect to CABLE
SERVICE, identifying the number, general nature and disposition of such calls, on a monthly basis. A summary of such service calls shall be submitted to the COUNTY within thirty (30) days following any
COUNTY request, in a form reasonably acceptable to the COUNTY. 
  
 (2) Additional Information The COUNTY may impose reasonable requests for additional information, records and
documents from time to time, provided they reasonably relate to the scope of the COUNTY’s rights under or ascertaining a GRANTEE’s compliance with this Ordinance or the GRANTEE’s
FRANCHISE AGREEMENT. 
  
 (3) County Examinations Upon reasonable notice, and during normal business hours, and under circumstances where the COUNTY has some reasonable indication of noncompliance, a GRANTEE shall permit
reasonable examination by any authorized representative of the COUNTY of all 

  

 32 

 
FRANCHISE property and facilities, together with any appurtenant property and facilities of a GRANTEE situated within or
without the COUNTY, and all records relating to the FRANCHISE, provided they are necessary to enable the COUNTY to ascertain a GRANTEE’s compliance with this Ordinance and to carry out
its proprietary, auditing, and regulatory responsibilities under this Ordinance or the FRANCHISE AGREEMENT. A GRANTEE shall have the right to be present at any such examination. 
  
 (b) Annual Reports 
  
 (1) Report Required Unless otherwise provided in the
FRANCHISE AGREEMENT, within one hundred twenty (120) days after the end of the calendar year, and upon written request by the COUNTY, a GRANTEE shall submit a written annual report to the
COUNTY, with respect to the preceding calendar year in a form approved by the COUNTY, including, but not limited to, the following information: 
  
 A. Annual Activity Summary A summary of the previous year’s (or in the case of the initial
reporting year, the initial year’s) activities in development of the CABLE SYSTEM, including but not limited to, services begun or discontinued during the reporting year; 
  
 B. Principals A list of a
GRANTEE’s officers, members of its board of directors and other principals of a GRANTEE; 
  
 C. Voting Interests A list of stockholders or other equity investors holding five percent (5%) or more of the voting interest in a
GRANTEE; 
  
 D. Franchise Area
Non-Coverage An indication of any residences in a GRANTEE’s SERVICE AREA where a GRANTEE’s CABLE SERVICE is not available, and a schedule for
providing service; 
  
 E. Status
Information as to the number of homes passed, SUBSCRIBERS, and the number of basic and pay SUBSCRIBERS. 
  
 F. Certification of Construction Records Compliance A certification that a GRANTEE is in substantial compliance with
all permits for work in the RIGHTS-OF-WAY and if not, documentation of any deficiencies. 
  
 G. Other Records Any other information required under this Ordinance, the FRANCHISE AGREEMENT, or
other information relevant to FRANCHISE regulation which the COUNTY shall reasonably request, and which is relevant to ascertaining a GRANTEE’s compliance with this Ordinance or the
FRANCHISE AGREEMENT.  
  
 (2) Other Relevant Documentation Upon written request, a GRANTEE shall make available
to the COUNTY all pleadings, applications and reports submitted by a GRANTEE to, as well as copies of all decisions, correspondence and actions by, any Federal, STATE or local court, 

  

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regulatory agency, or other governmental body which may, in the judgment of the COUNTY, materially affect the
GRANTEE’S CABLE SYSTEM operations within the FRANCHISE AREA. If the materials are, within the reasonable judgment of the COUNTY, as readily
available for review by the COUNTY as to a GRANTEE, the GRANTEE will provide the information on availability rather than the information itself. The COUNTY may review all such documents and
shall be provided copies of such documents by the GRANTEE, at the COUNTY’S expense, and within 48 hours of the COUNTY’S request for such copies. Requests for
extension of time will not be unreasonably refused. 
  
 (3) Corporate Annual Reports If a GRANTEE is publicly held, a copy of each GRANTEE’S annual and other periodic reports and those of its parent, shall be submitted to the
COUNTY within forty-five (45) days of a written request by the COUNTY. 
  
 (4) Public Records 
  
 A. Law Applies Subject to the provisions of Chapter 119, Florida Statutes, all reports required to be provided to the
COUNTY under this Ordinance or the FRANCHISE AGREEMENT and retention of same shall be available for public inspection in the COUNTY’S offices during normal business
hours. 
  
 B. Trade Secrets To the extent
mat requested information is claimed to represent trade secrets, the COUNTY, at the time of such claim, or before, will, to the extent allowed under Fla. Stat. Chapter 119, accommodate the GRANTEE’S
concerns in a manner that minimizes the release of such information in a manner that chills competition. To the extent-possible, if the COUNTY requests copies that contain bona fide trade secrets, a GRANTEE will provide
the COUNTY with summaries of any required documents or copies thereof with trade secrets deleted therefrom. The burden of proof shall be on a GRANTEE to establish the nature of any information requested to be submitted
as a bona fide trade secret, to the reasonable satisfaction of the COUNTY. The COUNTY shall be held harmless by the GRANTEE with respect to the release of any information released pursuant to a public
records request. The COUNTY shall not object to the GRANTEE’S intervention in any proceeding involving a request for public records related to the GRANTEE that the
GRANTEE reasonably believes are either not public records or excepted under Fla. Stat. Chapter 119. 
  
 (5) Payment for Records All reports and records related to compliance issues that are required under this Ordinance shall be
furnished at the sole expense of the GRANTEE, except as otherwise provided in this Ordinance or the FRANCHISE AGREEMENT. 
  
 (6) Non-Compliance 
  
 A. Noncompliance The willful refusal, failure, or neglect of a GRANTEE to file any of
the reports required as and when due under this Ordinance, may be deemed a material breach of the FRANCHISE if such reports are not provided to the COUNTY within thirty (30) days after written request therefor, and may
subject the GRANTEE to all remedies, legal or equitable, which are available to the COUNTY under this Ordinance or the FRANCHISE AGREEMENT. 
  

 34 

 B. Misrepresentation Any materially false or misleading statement or
representation made knowingly and willfully by the GRANTEE in any report required under this Ordinance or under the FRANCHISE AGREEMENT may be deemed a material breach of the FRANCHISE and
may subject the GRANTEE to all remedies, legal or equitable, which are available to the COUNTY. 
  
 (c) Opinion Survey Not more than once annually, the COUNTY may prepare a SUBSCRIBER satisfaction survey pertaining to
quality of CABLE SERVICE, which shall be transmitted to SUBSCRIBERS in a GRANTEE’S invoice for CABLE SERVICES. The results of such survey
shall be provided to the COUNTY on a timely basis. The additional cost of such survey shall be borne by the COUNTY. 
  
 SECTION 30-13. REVIEW OF SYSTEM PERFORMANCE 
  
 (a) Triennial Review 
  
 (1) Review Notwithstanding FCC
Emergency Alert System Certification, at a frequency established in the FRANCHISE AGREEMENT, but no more frequently than every three (3) years throughout the term of the FRANCHISE, if
EFFECTIVE COMPETITION is not present and if requested by the COUNTY, the COUNTY and a GRANTEE shall meet to review CABLE SYSTEM performance and
quality of CABLE SERVICE. The various reports required pursuant to this Ordinance, results of technical performance tests, the record of SUBSCRIBER complaints and a
GRANTEE’S response to complaints, and the information acquired in any SUBSCRIBER surveys, shall be utilized as the basis for review. In addition, any SUBSCRIBER may submit comments or
complaints during the review meetings, either orally or in writing, and these shall be considered. Within thirty (30) days after the conclusion of a CABLE SYSTEM performance review meeting, the COUNTY may
issue findings with respect to the CABLE SYSTEM’S FRANCHISE compliance and quality of service. Notice of the reviews shall be published and, in the discretion of the
BOARD, may be the subject of a public hearing and the County Administrator may determine the issues that the GRANTEE must address in the hearings. 
  
 (2) Non-compliance If the COUNTY determines that a GRANTEE is not in
compliance with the material requirements of this Ordinance or the GRANTEE’S FRANCHISE AGREEMENT, the COUNTY may direct the GRANTEE to correct the areas
of noncompliance within thirty (30) days. Failure of a GRANTEE, after due notice, to correct the areas of noncompliance within the period specified therefor or to commence compliance within such period and diligently achieve
compliance thereafter, shall be considered a material breach of the FRANCHISE, and the COUNTY may exercise any remedy within the scope of this Ordinance and the FRANCHISE AGREEMENT.

  
 (b) Special Review When there have been complaints made
or where there exists other evidence which, in the reasonable judgment of the COUNTY, casts reasonable doubt on the reliability or quality of CABLE SERVICE to the effect that the GRANTEE is
not in substantial compliance with the requirements of this Ordinance or its FRANCHISE, the COUNTY shall have the right to compel the GRANTEE to test, analyze and report on the performance of the
CABLE SYSTEM in order to protect the public against substandard CABLE SERVICE. The COUNTY may not compel a GRANTEE to provide 

  

 35 

 
such tests or reports unless and until the COUNTY has provided a GRANTEE with at least thirty (30) days notice of its intention
to exercise its rights under this SEC. 30-13 and has provided the GRANTEE with an opportunity to be heard prior to its exercise of such rights. Such test or tests shall be made and the report shall be delivered to the
COUNTY no later than thirty (30) days after the COUNTY notifies the GRANTEE that it is exercising such right. Such tests shall be made at the GRANTEE’S sole cost. Such
report shall include the following information: The nature of the complaints which precipitated the special tests, what CABLE SYSTEM component was tested, the equipment used and procedures employed in said testing, the
results of such tests, and the method by which such complaints were resolved. Any other information pertinent to the special test shall be recorded. 
  
 SECTION 30-14. FRANCHISE VIOLATIONS 
  

(a) Remedies for Violations If a GRANTEE fails to perform in a timely manner any material obligation required by this Ordinance
or a FRANCHISE AGREEMENT granted hereunder, following notice from the COUNTY and an opportunity to cure such nonperformance in accordance with the provisions of this SEC. 30-14 of this Ordinance, the
COUNTY may at its option and in its sole discretion: 
  
 (1) Cure Cure the violation and recover the actual cost thereof from the security fund or performance or construction bond established herein if such violation is not cured within thirty (30) days after written
notice to the GRANTEE of the COUNTY’S intention to cure and draw upon the security fund; and/or 
  
 (2) Liquidated Damages 
  
 A. Procedures Subject to the procedures set forth in SEC. 30-14.b below, the COUNTY may assess
against a GRANTEE liquidated damages in an amount set forth below for any such violations(s) if such violation is not cured, or if a GRANTEE has not commenced a cure, on a schedule acceptable to the
COUNTY, within thirty (30) days after written notice to the GRANTEE of the COUNTY’S intention to assess liquidated damages. Such damages may be withdrawn from the security fund, and
shall not constitute a waiver by the COUNTY of any right or remedy it may have under this Ordinance or the FRANCHISE AGREEMENT or applicable law. 
  
 B. Categories of Liquidated Damages For the violation
of any of the following provisions of this Ordinance or any FRANCHISE granted hereunder, liquidated damages shall be recoverable from the security fund as follows: 
  
 i. Construction For failure to complete CABLE SYSTEM construction in
accordance with a CABLE SYSTEM construction schedule established in the FRANCHISE AGREEMENT unless the BOARD specifically approves the delay by motion or resolution, due to
the occurrence of conditions beyond a GRANTEE’S control, the GRANTEE shall pay to the COUNTY or the COUNTY may draw from the Security Fund,
up to one thousand five hundred dollars ($1,500.00) per day for each day, or part thereof, the deficiency continues. 
  

 36 

 ii. All Other Violations For any other violation of the requirements and
obligations under this Ordinance or the FRANCHISE AGREEMENT granted hereunder a GRANTEE shall pay to the COUNTY or the COUNTY may draw from the Security Fund up to
Seventy-Five Dollars ($75.00) per day for each day that each violation occurs or continues. 
  
 iii. Collection Contingent Upon County Compliance The liquidated damages described in SEC. 30-14.a.2.A above shall
not be recoverable against a GRANTEE unless the COUNTY has furnished the GRANTEE with written notice of the proposed collection of liquidated damages and the GRANTEE has failed to cure the
asserted violation of this Ordinance within thirty (30) days of notice or such time designated in the notice issued pursuant to SEC. 30-14.b. 1 of this ordinance, whichever is longer. 
  
 (3) Local Ordinance Violation Process In addition to
all remedies otherwise provided for in this Ordinance or in the FRANCHISE AGREEMENT, violations of this Ordinance may be pursued as provided for in Chapter 125 Florida Statutes and Section 1-8 of the Pinellas County
Code. 
  
 (4) Other Remedies Pursue its
other available remedies at law or in equity. 
  
 (b) Procedure
for Remedying Franchise Violations Supplemental to and running concurrent with any notice requirements otherwise provided for in this Ordinance, prior to pursuing any remedy or other damages against a GRANTEE specified in this
SEC. 30-14.a(l-2) of this Ordinance, the COUNTY shall give a GRANTEE notice and opportunity to be heard on the matter, in accordance with the following procedures: 
  
 (1) Notice The COUNTY shall first
notice a GRANTEE of a violation and demand correction within a reasonable time, which shall not be less than ten (10) days in the case of the failure of the GRANTEE to pay any sum or other amount due the
COUNTY under this Ordinance or the GRANTEE’s FRANCHISE AGREEMENT and thirty (30) days in all other cases. 
  
 (2) Failure to Cure It shall be deemed a failure to cure if: 
  
 A. A GRANTEE fails to correct the violation
within the time prescribed, or 
  
 B. A
GRANTEE fails to commence correction of the violation within the time prescribed and diligently remedy such violation thereafter, or 
  
 C. A GRANTEE fails to present to the COUNTY an acceptable timetable for correction of the violation and
adhere to the timetable or any agreed extensions thereof. 
  
 (3) Notice of Violation or Failure to Cure The COUNTY’s staff shall give notice of the COUNTY’s staffs initial determination of a GRANTEE’s failure to
cure. Said notice shall specify the violations alleged to have occurred and of its initial determination of the chosen remedy. One 

  

 37 

 
notice shall suffice for more than one day of the violation and for subsequent days of a violation that continues beyond the notice but prior to the hearing.

  
 (4) Hearing A
GRANTEE’s may, within 10 days of said notice, exercise its right to a hearing. Upon receipt of a request for a hearing the BOARD or its designee shall set a hearing date which shall not be held any sooner than
twenty-five (25) days after notice. 
  
 (5)
Board Determination The BOARD or its designee shall hear and consider the issue(s) and shall hear any PERSON interested therein, and shall determine in its discretion, and based on competent substantial evidence
presented at the hearing, whether or not any material violation by the GRANTEE has occurred and if so, if the proposed remedy is appropriate under the circumstances of the case. 
  
 (6) Decision Subsequent to the hearing, the
BOARD or its designee shall consider all relevant evidence, and thereafter render its decision. 
  
 (7) No Violation Found In the event the BOARD or its designee finds that the GRANTEE has corrected
the violation or has diligently commenced correction of such violation after notice thereof from the COUNTY and is diligently proceeding to fully remedy such violation, or that no material violation has occurred, the proceedings shall
terminate and no liquidated damages shall be recovered under SEC. 30-14.a. 
  
 (8) Violation Found In the event the BOARD or its designee finds that material violations exist, or that
GRANTEE has not corrected the same in a satisfactory manner or has not diligently commenced correction of such violation after notice thereof from the COUNTY and is not diligently proceeding to fully remedy such
violation, the BOARD or its designee may pursue one (1) or more of the remedies provided in this Ordinance as it, in its discretion, deems appropriate under the circumstances. Nothing herein prevents the BOARD’s or
its designee’s conditioning any remedies in order to satisfy itself that the remedy is appropriate under the circumstances. 
  
 (9) Non-curable Violations Violations that are not considered curable by the BOARD or its designee, in their
reasonable judgment, need not require any cure period or evidence of cure. 
  
 (10) Review of Decisions Challenges to decisions made by the COUNTY under this SEC. 30-14.b are quasi-judicial decisions subject solely to review by Petition for Writ of Certiorari
in the Circuit Court for the Sixth Judicial Circuit, in and for Pinellas County, Florida. 
  
 (11) Liquidated Damages In the event that staff or the BOARD or its designee elects to require the payment of
liquidated damages, the GRANTEE shall be noticed with a bill for the liquidated damages. After a GRANTEE’s failure to pay within ten (10) days of the noticed bill, absent an appeal which stayes the decision, the
COUNTY may assess the security fund. 
  

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 SECTION 30-15. FORCE MAJEURE; GRANTEE’S
INABILITY TO PERFORM 
  
 In the event a GRANTEE’s performance of any of the terms, conditions or obligations required by this Ordinance or any FRANCHISE AGREEMENT granted hereunder is prevented by a cause or event
not within a GRANTEE’s control, such inability to perform shall be deemed excused and no penalties or sanctions shall be imposed as a result thereof; provided, however, that such inability to perform shall not relieve a
GRANTEE from any obligations pertaining to refunds and credits for interruptions in service. For the purpose of this SEC. 30-15, causes or events not within the control of a GRANTEE shall include without
limitation acts of God, strikes, sabotage, riots or civil disturbances, restraints imposed by order of a governmental agency or court, explosions, acts of public enemies, and natural disasters such as floods, earthquakes, landslides, and fires, but
shall not include financial inability of the GRANTEE to perform or failure of the GRANTEE to obtain any necessary permits or licenses from other governmental agencies or the right to use the facilities of any public
utility where such failure is due solely to the acts or omissions of a GRANTEE, or the failure of the GRANTEE to secure supplies, services or equipment necessary for the INSTALLATION, operation,
maintenance or repair of the CABLE SYSTEM where the GRANTEE has failed to exercise reasonable diligence to secure such supplies, services or equipment. 
  
 SECTION 30-16. TERMINATION OF
FRANCHISE BY GRANTOR 
  
 (a) Right to Terminate Reserved In addition to all other rights and powers pertaining to the GRANTOR by virtue of granting a FRANCHISE under this Ordinance or otherwise, the GRANTOR
reserves the right, as defined in federal or STATE legislation and this Ordinance, to terminate and cancel any FRANCHISE and all rights and privileges of a GRANTEE under this Ordinance or the
FRANCHISE AGREEMENT in the event that a GRANTEE: 
  
 (1) Violation of Grant Violates any material provision of this Ordinance or its FRANCHISE AGREEMENT
or any rule, order, or determination of the GRANTOR made pursuant to this Ordinance or its FRANCHISE AGREEMENT, except where such violation, other than of SEC. 30-16.a.2 below, is without
fault or through excusable neglect. 
  
 (2)
Performance of Material Obligations If a GRANTEE shall default in the performance of its material obligations under this Ordinance or the FRANCHISE AGREEMENT and shall continue such default after
receipt of due notice and reasonable opportunity to cure the default; 
  
 (3) Insurance; Security If a GRANTEE shall fail to provide or maintain in full force and effect the insurance coverage, performance bond, or security fund as required in this Ordinance or the
FRANCHISE AGREEMENT; 
  
 (4) Concurrent Jurisdictional Agencies If a GRANTEE shall violate any material order or ruling of any regulatory body having jurisdiction over the GRANTEE relative to the
GRANTEE’S FRANCHISE, unless such order or ruling is being contested by a GRANTEE by appropriate proceedings conducted in good faith; 
  

 39 

 (5) Financial Security If a GRANTEE becomes insolvent, unable or
unwilling to pay its debts, or is adjudged a bankrupt. 
  
 (6) Interruption of Service Failure to restore service after ninety-six (96) consecutive hours of interrupted service; except when approval of such interruption is obtained from the COUNTY.

  
 (7) Unauthorized Disposition Attempts
to dispose of its CABLE SYSTEM in all or a part of the FRANCHISE AREA as defined in the FRANCHISE AGREEMENT in a manner other than as provided in this
Ordinance or the FRANCHISE AGREEMENT to prevent the GRANTOR from purchasing same. 
  
 (8) Evasion, Fraud or Deceit Evades any of the provisions of this Ordinance or its FRANCHISE
AGREEMENT or practices any fraud or deceit upon the GRANTOR. 
  
 (9) Other Material Breaches For all purposes under this Ordinance or any FRANCHISE AGREEMENT adopted
hereunder, enumeration of what constitutes a material breach does not limit the BOARD’S discretion in deciding if an alleged breach is material. 
  
 (10) Excuses The foregoing shall not constitute a major breach if the violation occurs but it is
without fault of the GRANTEE or occurs as a result of circumstances beyond its control. A GRANTEE shall not be excused by mere economic hardship nor by misfeasance or malfeasance of its directors, officers or employees.

  
 (b) Other Remedies Available The termination and
forfeiture of the GRANTEE’S FRANCHISE shall in no way affect any right of GRANTOR to pursue any remedy under this Ordinance or the FRANCHISE AGREEMENT or
any provision of law. 
  
 (1) Unauthorized
Transfer Ineffective In addition to the provisions for termination provided for in SEC. 30-16.a, upon sixty (60) days’ notice to the GRANTEE, GRANTOR shall have the right to declare ineffective,
null and void, any actual change in, transfer of, or acquisition by any other party of, control of a GRANTEE or a GRANTEE’S FRANCHISE, unauthorized by the GRANTOR, for
which notice to the GRANTOR would be required under the GRANTEE’S FRANCHISE AGREEMENT or this Ordinance. Any declaration by the BOARD under this
SEC. 30-16.b.1 means that the GRANTEE remains liable for all obligations under the FRANCHISE until the transfer is approved by the GRANTOR. 
  
 (2) Objection to Unauthorized Transfer In the event a
GRANTEE provides a notice of an unauthorized transfer, GRANTOR shall have sixty (60) days from receipt of a GRANTEE’S notice of transfer to provide its notice of intent to terminate
pursuant to this SEC. 30-16.b.2. If GRANTOR does not provide such notice of intent within sixty (60) days of receipt of a GRANTEE’S notice of transfer, GRANTOR shall
have been deemed to have waived its right under this SEC. 30-16.b.2 and GRANTOR will not exercise its right to declare ineffective, null and void under this SEC. 30-16.b.2 without a finding by the
BOARD that the change in control would result in a substantive detrimental change in a GRANTEE’S legal, technical, or financial ability to honor its obligations under this Ordinance or the
FRANCHISE AGREEMENT. Nothing in this SEC. 30-16 prohibits or waives the right of the BOARD to review, consent or deny proposed transfers under SEC. 30-4.g. 
  

 40 

 (c) Termination Procedure Any termination and cancellation shall be by ordinance duly adopted
after sixty (60) days’ notice to a GRANTEE, and shall in no way affect any of the GRANTOR’S rights under this Ordinance or the FRANCHISE AGREEMENT or any provision
of law. Before a FRANCHISE AGREEMENT granted pursuant to this Ordinance may be terminated and canceled under this SEC. 30-16.c, a GRANTEE shall be provided with an opportunity to be heard
before the BOARD. 
  
 SECTION 30-17.
TERMINATION OF FRANCHISE BY GRANTEE. 
  
 (a) Grantee Termination Allowed A GRANTEE may terminate a FRANCHISE AGREEMENT adopted pursuant to this
Ordinance and all of its obligations under this Ordinance and the FRANCHISE AGREEMENT under the following circumstances: 
  
 (1) FCC/Court Order At any time following sixty (60) days’ prior written notice to the GRANTOR (or such shorter
prior written notice as may be required under an applicable final order by the FCC or a federal court order) if, pursuant to an applicable final order by the FCC or a federal court. 
  
 (2) Open Video Option At any time, if a GRANTEE determines in the good faith exercise
of its business judgment that developments in applicable law or technology indicate that video consumers in Pinellas County can be better served by a GRANTEE and/or its affiliate, through a mode of operation other than a
CABLE SYSTEM, and submits to the GRANTOR: 
  
 A. certification, approved by the Federal Communications Commission (FCC) pursuant to the authority granted by Section 653
of the Telecommunications Act of 1996, of the operation of this CABLE SYSTEM as an open video system: and 
  
 B. an agreement with the GRANTOR containing provisions substantially similar to the provisions contained in this Ordinance
or its FRANCHISE AGREEMENT, to the extent that such provisions are applicable to a GRANTEE as a video program provider utilizing an open video system and/or are required under Section 653 of the
Telecommunications Act of 1996; and 
  
 C. its
affiliate’s adoption of provisions substantially similar to the provisions contained in this Ordinance or its FRANCHISE AGREEMENT, to the extent that any such provision is applicable to such affiliate, is in
compliance with any applicable common carrier requirements, and also remains applicable to operation of an open video system under Section 653 of the Telecommunications Act of 1996. Submissions pursuant to this SEC. 30-17.a.2 shall be
reviewed and approved or denied by the BOARD within 90 days of their delivery by a GRANTEE. 
  
 (b) Other Authorized Uses of the Cable System Nothing in this SEC. 30-17 or any other SEC. of this Ordinance or a
FRANCHISE AGREEMENT adopted pursuant to this Ordinance shall be construed to preclude an affiliated entity from being entitled to acquire or use this CABLE SYSTEM for all lawful 

  

 41 

 
purposes related to that affiliates telecommunications business in accordance with that entity’s then existing authority or any subsequent authority
granted from GRANTOR, as it may be created in the future or amended or renewed from time to time. 
  
 SECTION 30-18. TERMINATION OF SUBSCRIBER SERVICE; ABANDONMENT 
  
 (a) Removal of Facilities upon Request by SUBSCRIBER
Upon termination of service to any SUBSCRIBER, a GRANTEE shall promptly, and without charge, remove its facilities and equipment, not including inside wiring, from the premises of such SUBSCRIBER upon
and to the extent of his/her written request. 
  
 (b)
Receivership and Foreclosure 
  
 (1)
Termination A FRANCHISE granted hereunder shall, at the option of GRANTOR, cease and terminate one hundred twenty (120) days after appointment of a receiver or receivers, or trustee or trustees, to take over and
conduct the business of a GRANTEE, whether in a receivership, reorganization, bankruptcy or other action or proceeding, unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred twenty
(120) days, or unless: (1) such receivers or trustees shall have, within one hundred twenty (120) days after their election or appointment, fully complied with all the terms and provisions of this Ordinance and the FRANCHISE granted
pursuant hereto, and the receivership or trustees within said one hundred twenty (120) days shall have remedied all the faults under the FRANCHISE or provided a plan for the remedy of such faults which is satisfactory to the
GRANTOR; and (2) such receivers or trustees shall, within said one hundred twenty (120) days, execute an agreement duly approved by the court having jurisdiction in the premises whereby such receivers or trustees assume and agree to
be bound by each and every term, provision and limitation of the FRANCHISE granted. 
  
 (2) Notice Required In the case of a foreclosure or other judicial sale of the FRANCHISE property, or any material
part thereof, GRANTOR may serve notice of termination upon a GRANTEE and the successful bidder at such sale, in which event the FRANCHISE granted and all rights and privileges of the
GRANTEE hereunder shall cease and terminate thirty (30) days after service of such notice, unless: (1) GRANTOR shall have approved the transfer of the FRANCHISE, as and in the manner that this Ordinance
provides; and (2) such successful bidder shall have covenanted and agreed with GRANTOR to assume and be bound by all terms and conditions of the FRANCHISE. 
  
 ARTICLE IV. PROTECTION OF RIGHTS 
  
 SECTION 30-19. COUNTY RIGHTS 
  
 (a) Reservation of County Rights In addition to any rights specifically reserved to the COUNTY by this Ordinance, the
COUNTY reserves to itself every right and power which is required to be reserved by a provision of any statute, ordinance, case law or under the FRANCHISE. In addition to any rights generally reserved in the foregoing
general reservation: 
  

 42 

 (1) Franchise Agreement Subject to Other Laws This Ordinance and any
FRANCHISE AGREEMENT adopted hereunder is subject to and shall be governed by all applicable provisions of federal, STATE, COUNTY and local law. 
  
 (2) Franchise Agreement Subject to Exercise of Police
Powers All rights and privileges granted in any FRANCHISE AGREEMENT granted hereunder are subject to the police powers of the COUNTY and its rights under applicable laws and regulations to exercise
its governmental powers to their full extent. 
  
 (3) Amendment of this Ordinance The COUNTY reserves the right to amend this Ordinance after notice to all GRANTEES. Such amendments shall apply to the GRANTEE(s) subject to the
GRANTEE’s right to petition for a waiver under SEC. 30-19.b. 
  
 (4) Right to Renegotiate Upon a finding by the BOARD that there has been a loss of EFFECTIVE
COMPETITION for any Franchise negotiated under competitive conditions, or a loss or substantial diminution of a material benefit to the COUNTY such as franchise fees, PEG access support or security, the
COUNTY reserves the right to require negotiation of new franchise terms. If such negotiations fail, in the judgment of the COUNTY, reasonably exercised, the COUNTY may reduce the term to the remaining
term or three years, whichever is shorter and require negotiations for a new FRANCHISE AGREEMENT. For purposes of this renewal negotiations: 
  
 A. In the event of a loss of effective competition, all terms of the FRANCHISE
AGREEMENT shall remain unchanged except for the ability of the COUNTY to negotiate issues that the BOARD determines were both actively influenced by the competitive environment at the time of the
negotiations and that were inadequate under the Franchise Agreement to meet the needs of the COUNTY. 
  
 B. In the event of a loss of franchise fees, PEG access support or security, all terms of the FRANCHISE
AGREEMENT shall remain unchanged except for the ability to negotiate the issue that was lost or substantially diminished. 
  
 (b) Waiver Any GRANTEE may petition and the COUNTY shall have the right to waive any provision of this Ordinance or
the FRANCHISE AGREEMENT granted hereunder, except those required by Federal or STATE regulation, if the COUNTY, in its judgment reasonably exercised, determines: 
  
 (1) Public Interest That the waiver is in the public
interest; and 
  
 (2) Undue Hardship That
the enforcement of such provision will impose an undue hardship on the GRANTEE or the SUBSCRIBERS. 
  

 43 

 (3) No Special Privilege That granting the waiver does not confer on the
GRANTEE any special privilege that is denied by this ordinance or other FRANCHISE AGREEMENT to other similar GRANTEES.  
  
 (4) Material Alterations That the enforcement of such provision will materially alter the rights and obligations of the
GRANTEE under this Ordinance or its FRANCHISE AGREEMENT. 
  
 (5) Effective Competition Special consideration may be made where the provisions that are the subject of a waiver request are, in
the judgment of the BOARD, being accommodated through competition. 
  
 (c) Conditions of Waiver Any waiver may be conditioned as deemed appropriate by the COUNTY. To be effective, such waiver shall be evidenced by a statement in writing signed by a duly authorized
representative of the COUNTY. Waiver of any provision in one (1) instance shall not be deemed a waiver of such provision subsequent to such instance nor be deemed a waiver of any other provision of the FRANCHISE unless
the statement so recites. 
  
 SECTION 30-20 Rights of
Grantee In addition to any rights specifically reserved to the GRANTEE by this Ordinance, and by the foregoing general reservation, the COUNTY specifically recognizes: 
  
 (a) Protection of Vested Rights Nothing in this Ordinance is intended
to preclude any GRANTEE’s or the COUNTY’s claim and protection of any rights vested pursuant to Florida law. 
  
 (b) Unauthorized Reception It is a violation of this Ordinance for a PERSON to intercept or use any video, voice, or data signal
transmissions over a CABLE SYSTEM, unless the interception or use is authorized by the GRANTEE or other PERSON having the lawful right to authorize the reception or use. 
  
 SECTION 30-21 Rights of Individuals 
  
 (a) Denial of Access A GRANTEE shall not deny service,
deny access, or otherwise discriminate against SUBSCRIBERS or CABLE CHANNEL users to any group of potential residential cable SUBSCRIBERS or CABLE CHANNEL
users because of the income of the residents of the local area in which such group resides. 
  
 (b) Equal Employment Opportunities A GRANTEE shall adhere to the applicable equal employment opportunity requirements of Federal, STATE and local regulations, as now written or as
amended from time to time. 
  
 (c) Cable Tapping Neither a
GRANTEE, nor any PERSON, agency, or entity shall, without the SUBSCRIBER’s consent, tap, or arrange for the tapping, of any cable, line, signal input device, or SUBSCRIBER outlet or
receiver for any purpose except routine maintenance of the CABLE SYSTEM, detection of unauthorized service, polling with audience participation, or audience viewing surveys 

  

 44 

 
to support advertising research regarding viewers where individual viewing behavior cannot be identified. 
  
 (d) Right of Privacy In the conduct of providing its services or in
pursuit of any collateral commercial enterprise resulting therefrom, a GRANTEE shall take reasonable steps to prevent the invasion of a SUBSCRIBER’s right of privacy or other personal rights through the use of the
CABLE SYSTEM as such rights are delineated or defined by applicable law. A GRANTEE shall not without lawful court order or other applicable valid legal authority utilize the CABLE
SYSTEM’s interactive two-way equipment or capability for unauthorized personal surveillance of any SUBSCRIBER. 
  
 (e) Use of and Respect for Easements If a SUBSCRIBER requests service, permission to install upon SUBSCRIBER’s
property shall be presumed. No cable line, wire amplifier, converter, or other piece of equipment owned by a GRANTEE shall be installed by a GRANTEE in the SUBSCRIBER’s premises or the premises of
others, other than in appropriate easements, without first securing any required consent. In the use of easements which have been dedicated for compatible uses the cable operator shall ensure: 
  
 (1) that the safety, functioning, and appearance of the
property and the convenience and safety of other PERSONS not be adversely affected by the INSTALLATION or construction of facilities necessary for a CABLE SYSTEM; and 
  
 (2) that the cost of the INSTALLATION,
construction, operation, or removal of such facilities be borne by the cable operator or SUBSCRIBER, or a combination of both; and 
  
 (3) that the owner of the property be justly compensated by the cable operator for any damages caused by the INSTALLATION,
construction, operation, or removal of such facilities by the cable operator. 
  
 (f) Subscriber Lists The GRANTEE, or any of its agents or employees, shall not sell, or otherwise make available to any party without consent of the SUBSCRIBER pursuant to
STATE and Federal privacy laws, any list which identifies the viewing habits of individual SUBSCRIBERS, without the prior written consent of such SUBSCRIBERS. This does not prohibit the
GRANTEE from providing composite ratings of SUBSCRIBER viewing to any party. 
  
 (g) Continuity of Service It shall be the right of all SUBSCRIBERS to continue receiving service insofar as their financial and
other obligations to the GRANTEE are honored. In the event that the GRANTEE elects to rebuild, modify, or sell the CABLE SYSTEM, or the COUNTY gives notice of intent to
terminate or not to renew the FRANCHISE, the GRANTEE shall act so as to ensure that all SUBSCRIBERS receive service so long as the FRANCHISE remains in force. 
  

 45 

 ARTICLE V. MISCELLANEOUS 
  
 SECTION 30-22. SEVERABILITY If any provision of this Ordinance is held by any court or by any Federal or
STATE agency of competent jurisdiction, to be invalid as conflicting with any Federal or STATE law, rule or regulation now or hereafter in effect, or is held by such court or agency to be modified in any way in order to
conform to the requirements of any such law, rule or regulation, such provision shall be considered a separate, distinct, and independent part of this Ordinance, and such holding shall not affect the validity and enforceability of all other
provisions hereof. In the event that such law, rule or regulation is subsequently repealed, rescinded, amended or otherwise changed, so that the provision thereof which had been held invalid or modified is no longer in conflict with such law, rule
or regulation, said provision shall thereupon return to full force and effect and shall thereafter be binding on the COUNTY and a GRANTEE, provided that the COUNTY shall give a GRANTEE
thirty (30) days written notice of such change before requiring compliance with said provision or such longer period of time as may be reasonably required for a GRANTEE to comply with such provision. 
  
 SECTION 30-23. FILING OF
ORDINANCE; EFFECTIVE DATE, AREAS EMBRACED 
  
 (a) Filing of Ordinance; Effective Date Pursuant to Section 125.66, Fla. Stat., a certified copy of this Ordinance shall be filed with the
Department of State by the Clerk of the BOARD within ten (10) days after enactment by the BOARD. This Ordinance shall become effective upon filing of the ordinance with the Department of State. 
  
 (b) Areas Embraced This Ordinance shall be effective in the
unincorporated areas of Pinellas County. 
  
 SECTION 30-24.
PROVIDING FOR INCLUSION IN THE CODE The provisions of this ordinance shall be included and incorporated in the Pinellas County Code, as an addition thereto,
and shall be appropriately renumbered to conform to the uniform numbering system of the Pinellas County Code/Pinellas County Land Development Code. 
  

 46Transfer Agreement - December 16, 2003

 EXHIBIT 10.58 
  
 December 16, 2003 
 Page 1 
  
 TRANSFER AGREEMENT

  
 THIS AGREEMENT is made this
16th day of December, 2003, by and between: 
  
 A. City of Clearwater (“CITY”); 
  
 B. Verizon Media Ventures Inc. a Delaware corporation, hereinafter referred to as VERIZON; and 
  
 C. Knology Inc., a Delaware corporation, hereinafter referred to as KNOLOGY
INC. 
  
 D. Knology Broadband of Florida, Inc. a Delaware
corporation, hereinafter referred to as KNOLOGY; and 
  
 E. Knology
New Media, Inc. a Delaware corporation and wholly owned subsidiary of Knology Inc., hereinafter referred to as KNOLOGY NEW MEDIA. 
  
 F. KNOLOGY AND KNOLOGY NEW MEDIA etc. may be referred to jointly
herein as “COMPANIES”. 
  
 RECITALS

  
 WHEREAS, VERIZON currently holds
a cable franchise (the “FRANCHISE”) from the CITY subject to the GTE Media Ventures Cable Franchise Ordinance, CITY Ordinance No. 6046-96. (“FRANCHISE AGREEMENT”), as modified
and becoming a part thereof, by stipulations attendant to a nominal change in control, from GTE Media Ventures Incorporated and Bell Atlantic Corporation in Resolution No. 00-13, all of which documents, as any of them may lawfully be or may have
been amended from time to time, are collectively referred to as the “FRANCHISE DOCUMENTS”; and 
  
 WHEREAS, by action of its Board Directors and stockholder, effective June 23, 2000, GTE Media Ventures Incorporated changed its name to
Verizon Media Ventures Inc. (“VERIZON”) and has provided cable television service to subscribers in the CITY; and 
  
 WHEREAS, pursuant to an Asset Purchase Agreement dated July 15, 2003 (“Asset Purchase Agreement”), KNOLOGY
NEW MEDIA will acquire the franchise currently held by VERIZON and the cable system serving the CITY (“SYSTEM”) both of which will then be assigned to KNOLOGY (the
“PROPOSED TRANSACTION”); and 
  
 WHEREAS, the FRANCHISE AGREEMENT Section 14(A) provides that the prior approval of the CITY is required for the PROPOSED TRANSACTION; and 
  
 WHEREAS, VERIZON and THE
COMPANIES filed an FCC Form 394 with the CITY and requested that the CITY approve the PROPOSED TRANSACTION (the “TRANSFER APPLICATION”); and 
  

 December 16, 2003 
 Page 2 
  

 WHEREAS, KNOLOGY agrees to provide a guarantee, in the attached form,
from KNOLOGY INC. guaranteeing performance by KNOLOGY of all of KNOLOGY’S obligations under the FRANCHISE DOCUMENTS and this Transfer
Agreement; and 
  
 WHEREAS, THE
COMPANIES have agreed to comply with the FRANCHISE DOCUMENTS and applicable law from and after the completion of the PROPOSED TRANSACTION; and 
  
 WHEREAS, relying on VERIZON, and
THE COMPANIES’ respective representations, the CITY is willing to grant its consent to the PROPOSED TRANSACTION, subject to the terms and conditions set forth herein. 
  
 NOW, THEREFORE, in consideration for the
CITY’s consent to the PROPOSED TRANSACTION, and subject to the terms and conditions of this Agreement and of the CITY’s Resolution consenting to the PROPOSED TRANSACTION
(“TRANSFER RESOLUTION”), THE PARTIES DO HEREBY AGREE as follows: 
  
 Section 1. DEFINITION For purposes of this Agreement, “FRANCHISEE” shall mean VERIZON prior to the
closing of the PROPOSED TRANSACTION, and KNOLOGY on and after that date. 
  
 Section 2. TRANSFER OF FRANCHISE 
  
 2.1 The foregoing recitals are true and correct and are incorporated herein by reference. 
  
 2.2 The CITY has consented through the TRANSFER RESOLUTION to the PROPOSED
TRANSACTION as specified in the TRANSFER APPLICATION, in consideration for the promises and performances of VERIZON and THE COMPANIES as expressed in this
Transfer Agreement. 
  
 Section 3. ACCEPTANCE OF FRANCHISE OBLIGATIONS 

 
 3.1 KNOLOGY hereby accepts, acknowledges, and agrees that,
after the PROPOSED TRANSACTION, KNOLOGY will be bound by all the commitments, duties, and obligations, present, continuing and future, of the FRANCHISEE embodied in the
FRANCHISE DOCUMENTS, and that the PROPOSED TRANSACTION will have no effect on these obligations. 
  
 3.2 VERIZON and the COMPANIES agree that neither the PROPOSED TRANSACTION nor the CITY’s
approval of the PROPOSED TRANSACTION shall in any respect relieve the FRANCHISEE or any of its successors in interest of responsibility for its past acts or omissions, known or unknown.
VERIZON hereby agrees that, except to the extent otherwise covered by separate agreements, it shall be liable for its past acts and omissions, known and unknown, including liability for any and all previously accrued but 

  

 December 16, 2003 
 Page 3 
  

 
unfulfilled obligations to the CITY, under the FRANCHISE DOCUMENTS and applicable law, for all purposes, including but not
limited to review of past performance. KNOLOGY agrees that, for purposes of determining whether its FRANCHISE should be renewed, all acts and omissions of FRANCHISEE occurring prior to this Agreement will
be deemed to be those of KNOLOGY. The PROPOSED TRANSACTION shall not restrict or expand the rights of the COMPANIES under or related to the FRANCHISE DOCUMENTS
as compared to those that could have been exercised by the FRANCHISEE prior to the PROPOSED TRANSACTION. 
  
 3.3 VERIZON shall ensure that all records pertaining to the FRANCHISE, including financial records, shall continue to be
available after the PROPOSED TRANSACTION in the same way and to the same extent such information was available prior to the PROPOSED TRANSACTION. KNOLOGY shall ensure that
all records pertaining to the FRANCHISE in its possession, shall continue to be available after the PROPOSED TRANSACTION in the same way and to the same extent such information was available prior to the
PROPOSED TRANSACTION. 
  
 3.4
KNOLOGY represents and warrants that it has and will have complete and actual working control over the system. 
  
 3.5 KNOLOGY shall execute and submit to the CITY an Acceptance of Franchise by KNOLOGY in substantially the form attached
hereto as Exhibit B. 
  
 3.6 KNOLOGY agrees to
provide a guarantee from Knology, Inc. and KNOLOGY NEW MEDIA in the form specified in Exhibit A, which is acceptable to the CITY, guaranteeing performance by KNOLOGY of all of
KNOLOGY’S obligations under the FRANCHISE DOCUMENTS and this Transfer Agreement. The signed guarantees must be provided on or before the closing of the PROPOSED
TRANSACTION. 
  
 3.7 VERIZON and the
COMPANIES agree that, from and after the consummation of the PROPOSED TRANSACTION it shall comply with all of the terms and conditions set forth in this Transfer Agreement. VERIZON agrees
that it will not take any action, without cause, that prevents KNOLOGY from complying with its obligations under the Franchise Documents or this Agreement. VERIZON agrees that it will provide the CITY 20 days prior
notice of any action taken by VERIZON which may reasonably result in an interruption or degradation of service to KNOLOGY subscribers on account of a failure by KNOLOGY to meet an obligation under any
agreement between KNOLOGY and VERIZON. 
  
 Section
4. RESERVATION OF RIGHTS 
  
 4.1 The CITY reserves all rights not
expressly granted in this Transfer Agreement, including without limitation those specified below. 
  
 4.2 The CITY waives none of its rights with respect to the FRANCHISEE’, the COMPANIES’ or VERIZON’S compliance with the requirements set
forth in the FRANCHISE 

  

 December 16, 2003 
 Page 4 
  

 
DOCUMENTS. At no time will the COMPANIES contend, either directly or indirectly, that the CITY is barred, by reason of the
PROPOSED TRANSACTION, from considering, or raising claims based on, any defaults of KNOLOGY or VERIZON, any failure by KNOLOGY or VERIZON to provide reasonable
service in light of the community’s needs, or any failure by KNOLOGY or VERIZON to comply with the terms and conditions of the FRANCHISE DOCUMENTS or with applicable law. The CITY
approval of the PROPOSED TRANSACTION shall in no way be deemed a representation by the CITY that the FRANCHISEE is in compliance with all of its obligations under the FRANCHISE
DOCUMENTS. 
  
 4.3 Neither this Transfer Agreement,
nor any other action or omission by the CITY at or before the execution of this Transfer Agreement, shall be construed to grant the CITY’s consent to any future transfer of the FRANCHISE and/or the System, and/or any future
change in ownership and/or control of the FRANCHISE and/or the System, or to mean that the CITY’s consent to any future transaction is not required. 
  
 4.4 Any consent given by the CITY to the PROPOSED TRANSACTION is made without prejudice to, or
waiver of, the CITY’s right to investigate and take into account any lawful considerations during any future FRANCHISE renewal or transfer process. 
  
 4.5 This Transfer Agreement does not affect and shall not be construed to affect the rights and authority of the CITY to
regulate or authorize, by ordinance, license or otherwise, use of the public rights-of-way for purposes other than for cable service. 
  
 Section 5. REPRESENTATIONS AND WARRANTIES 
  
 5.1 VERIZON and each of the COMPANIES hereby represents and warrants that at the time of the execution of this Agreement:
(a) it is a corporation or partnership duly organized, validly existing and in good standing under the laws of the jurisdiction in which it is organized; (b) the FRANCHISE DOCUMENTS and, assuming due execution hereof by
the other parties hereto, this Transfer Agreement constitute legal, valid and binding obligations of such Company enforceable in accordance with their terms; (c) the execution and delivery of, and performance by such Company under, this Transfer
Agreement and the FRANCHISE DOCUMENTS, where applicable, are within such Company’s power and authority without the joinder or consent of any other party and have been duly authorized by all requisite corporate or
partnership action on the part of such Company and are not in contravention of such Company’s partnership agreement, charter, bylaws, and/or other organizational documents; and (d) no representation made to the CITY by such Company is
incomplete, untrue or inaccurate in any material respect. 
  
 5.2
KNOLOGY represents and warrants that neither the PROPOSED TRANSACTION nor this Transfer Agreement will adversely affect KNOLOGY’S ability to meet the requirements of the
current FRANCHISE DOCUMENTS, or to meet the CITY’s future cable-related needs and interests in a renewal FRANCHISE. 
  

 December 16, 2003 
 Page 5 
  

 5.3 KNOLOGY represents and warrants that the PROPOSED
TRANSACTION will not have any adverse financial effect on the System, or adversely affect performance. 
  
 5.4 KNOLOGY represents and warrants that after the PROPOSED TRANSACTION,
KNOLOGY’S financial qualifications will be such as shall enable it to maintain and operate the System in the CITY. 
  
 5.5 KNOLOGY represents and warrants that the PROPOSED TRANSACTION will not in any respect reduce the quality
of customer service in the CITY. 
  
 5.6 KNOLOGY
represents and warrants that the PROPOSED TRANSACTION will not reduce the quality of existing system maintenance or repair. 
  
 Section 6. INDEMNIFICATION 
  
 6.1 VERIZON and each of the COMPANIES agree to indemnify and hold the CITY harmless against any loss, claim, damage,
liability or expense (including, without limitation, reasonable attorneys’ fees) caused by any representation or warranty made by that Company herein which is determined by a court of competent jurisdiction or by the parties to be untrue or
inaccurate in any material respect. 
  
 6.2 In addition to any
indemnification under the FRANCHISE DOCUMENTS, KNOLOGY shall indemnify and hold the CITY harmless against any loss, claim, damage, liability or expense (including, without limitation, reasonable
attorneys’ fees) incurred by the CITY in connection with any action or proceeding commenced by a third party (not one of the parties to this Transfer Agreement) claiming or asserting any liability of the CITY relating to or arising from the
PROPOSED TRANSACTION or this Transfer Agreement. 
  
 6.3 VERIZON shall indemnify, pay the cost of defense, including attorney’s fees, and hold harmless the CITY from all suits, actions or claims of any character brought on account of any injuries or
damages received or sustained by any person, persons or property by or from the Franchise; or by, or in consequence or of any neglect in safeguarding the work under the Franchise; or on account of act or omission, neglect or misconduct of
VERIZON; or by, or on account of, any claim or amounts recovered under the Workers’ Compensation Law or of any other laws, by-laws, ordinance, order or decree, except only such injury or damage as shall have been occasioned by
the sole negligence of the CITY. Notwithstanding the foregoing, VERIZON’s indemnification obligation hereunder shall be limited to suits, actions, or claims resulting from acts or omissions prior to the date of Transfer. The CITY
shall give VERIZON prompt notice of the making of any claim or the commencement of any action, suit or other proceeding covered by the provisions of this section. 
  

 December 16, 2003 
 Page 6 
  

 Section 7. ADDITIONAL CONDITIONS 
  
 7.1 In the event the transfer does not close by March 31, 2004, or closes on terms that are in any material respect
different from the terms disclosed to the CITY in writing, then any CITY consent to the PROPOSED TRANSACTION shall be void and of no force or effect, and the PROPOSED TRANSACTION deemed to
have been timely denied. 
  
 7.2 VERIZON and the
COMPANIES hereby waive any and all claims that they may have that any denial of the TRANSFER APPLICATION that results from failure of the conditions herein fails to satisfy the deadlines established by
applicable law including, without limitation, claims based on, arising out of, or relating to 47 U.S.C. § 537, as amended, and agree that they shall be deemed to have agreed to an extension of the time to act on the TRANSFER
APPLICATION as required to make any denial effective. 
  
 7.3 KNOLOGY shall provide proof that all required insurance, bonds and letters of credit have been delivered to the CITY on or before the Closing of the Proposed Transaction. Within 20 days of KNOLOGY
INC. closing its public stock offering, it shall submit proof that it has satisfied any liens or encumbrances arising out of the five million dollar Purchase Money Financing Line of Credit between KNOLOGY
NEW MEDIA INC. and certain of its investors. 
  
 7.4 Except to the extent provided below all required insurance, bonds and letters of credit currently provided by VERIZON shall remain in full force until KNOLOGY provides proof to the
CITY that all insurance, bonds and letters of credit as required under the FRANCHISE have been obtained. VERIZON shall maintain in full force and effect a faithful performance bond running to the CITY, with a good and
sufficient surety approved by the CITY, in the amount of $100,000.00, conditioned that VERIZON shall well and truly observe, fulfill, and perform each term and condition of the FRANCHISE which VERIZON is
obligated to observe, fulfill, and perform until and including the Closing of the PROPOSED TRANSACTION, and that, in case of any breach which may be discovered and for which a claim may be made before or after the
Closing of the PROPOSED TRANSACTION, the CITY shall be entitled to recover from the principal and sureties thereof the amount of all damages, including all costs and attorney’s fees incurred by the CITY,
approximately resulting from the failure of VERIZON to well and faithfully observe and perform any and all of the provisions of the FRANCHISE which VERIZON was obligated to observe and perform prior to
and including the Closing of the PROPOSED TRANSACTION. Such bond shall be maintained in full force and effect for a term or succession of terms ending 18 months after the effective date of this Agreement. 
  
 Section 8. BREACHES Any breach of this Transfer Agreement on or after Closing by
KNOLOGY shall be deemed a breach of the FRANCHISE AGREEMENT and shall be subject to all remedies available for a breach of the FRANCHISE AGREEMENT, in 

  

 December 16, 2003 
 Page 7 
  

 
addition to any other remedies the parties may have under this Transfer Agreement at law or equity. 
  
 Section 9. MISCELLANEOUS PROVISIONS. 
  
 9.1. Effective Date: This Transfer Agreement shall be effective and
binding upon the signatories once it has been signed by all signatories. 
  
 9.2 Binding Acceptance: This Transfer Agreement shall bind and benefit the parties hereto and their respective heirs, beneficiaries, administrators, executors, receivers, trustees, successors and assigns, and
the promises and obligations herein shall survive the expiration date hereof. Any purported assignment of this Transfer Agreement is void without the express written consent of the signatories. 
  
 9.3 Voluntary Agreement: This Transfer Agreement is freely and
voluntarily given by each party, without any duress or coercion, and after each party has consulted with its counsel. Each party has carefully and completely read all of the terms and provisions of this Transfer Agreement. Neither any of the
COMPANIES, nor any of their affiliates, nor the CITY, will take any action to challenge any provision of this Transfer Agreement; nor will they participate with any other person or entity in any such challenge. 
  
 9.4 Severability: If any term, condition, or provision of this
Transfer Agreement shall, to any extent, be held to be invalid, preempted, or unenforceable, the remainder hereof shall be valid in all other respects and continue to be effective. 
  
 9.5 Counterparts: This Transfer Agreement may be executed in several counterparts, each of which when so executed
shall be deemed to be an original copy, and all of which together shall constitute one agreement binding on all parties hereto, notwithstanding that all parties shall not have signed the same counterpart. 
  
 9.6 Conforming Amendments to Franchise Agreement:
KNOLOGY agrees to accept FRANCHISE amendments to the extent necessary to reflect the PROPOSED TRANSACTION or the provisions of this Transfer Agreement. 
  
 9.7 Governing Law: This Transfer Agreement shall be governed in all
respects by the law of the State of Florida. 
  
 9.8 Captions
and References: The captions and headings of sections throughout this Transfer Agreement are intended solely to facilitate reading and reference to the sections and provisions of this Transfer Agreement. Such captions shall not affect the
meaning or interpretation of this Transfer Agreement. 
  
 END OF
SUBSTANTIVE PROVISIONS 
 SIGNATURE PAGE AND EXHIBITS TO FOLLOW 
  

 November 20, 2003 
 Page 8 
  

 AGREED TO THIS 16th DAY OF December, 2003. 
  

									
	 Countersigned:
	 	 	 	 CITY OF CLEARWATER, FLORIDA

				
	 /s/ Brian J. Aungst
	 	 	 	By:	 	/s/ William B. Horne II
	
	 	 	 	 	 	

	 Brian J. Aungst
 Mayor-Commissioner
	 	 	 	 	 	 William B. Horne II
 City Manager

  

									
	 Approved as to form:
	 	 	 	 Attest:

			
	 /s/ Pamela K. Akin
	 	 	 	/s/ Cynthia E. Goudeau
	
	 	 	 	

	 Pamela K. Akin
 City Attorney
	 	 	 	 Cynthia E. Goudeau
 City Clerk

  

									
	 	 	 	 	 	 	 Verizon

				
	 	 	 	 	By:	 	 
	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 [title]

  

									
	 	 	 	 	 	 	 Knology New Media, Inc.

				
	 	 	 	 	By:	 	 
	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 [title]

  

									
	 	 	 	 	 	 	 Knology Broadband of Florida, Inc.

				
	 	 	 	 	By:	 	 
	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 [title]

  

 December 16, 2003 
 Page 8 
  

 AGREED TO THIS      DAY OF
                        ,
                . 
  

									
	 Countersigned:
	 	 	 	 CITY OF CLEARWATER, FLORIDA

				
	 	 	 	 	By:	 	 
	
	 	 	 	 	 	

	 Brian J. Aungst
 Mayor-Commissioner
	 	 	 	 	 	 William B. Horne II
 City Manager

  

									
	 Approved as to form:
	 	 	 	Attest:
			
	 	 	 	 	 
	
	 	 	 	

	 Pamela K. Akin
 City Attorney
	 	 	 	 Cynthia E. Goudeau
 City
Clerk

  

									
	 	 	 	 	 	 	 	 	Verizon ____
				
	 	 	 	 	By:	 	/s/ Illegible
	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 [title]

  

									
	 	 	 	 	 	 	 	 	Knology New Media, Inc.
				
	 	 	 	 	By:	 	/s/ Illegible
	 	 	 	 	 	 	 	

	 	 	 	 	 	 	VP – Business Development

  

									
	 	 	 	 	 	 	 	 	Knology Broadband of Florida, Inc.
				
	 	 	 	 	By:	 	/s/ Illegible
	 	 	 	 	 	 	 	

	 	 	 	 	 	 	VP – Business Development

  

 December 16, 2003 
 Page 1 
  

 EXHIBIT A 
  
 GUARANTEE OF PERFORMANCE 
  
 WHEREAS, the City of Clearwater, Florida (“CITY”) granted a franchise
(“FRANCHISE”) to Verizon Media Ventures Inc., to erect, construct, operate, and maintain a cable system in the CITY pursuant to the GTE Media Ventures Incorporated. Cable Franchise Ordinance, City of Clearwater Ordinance No.
6046-95 and as subsequently amended, all of which documents, as any of them may lawfully be or may have been amended from time to time, are collectively referred to as the “FRANCHISE DOCUMENTS”; and

  
 WHEREAS, the City of Clearwater, Florida
(“CITY”) consented to a transfer of a CITY FRANCHISE from VERIZON to KNOLOGY (“FRANCHISEE”) conditioned upon execution of a transfer agreement and related documents
including this Guarantee; and 
  
 WHEREAS, Knology
lnc. (“GUARANTOR”) is an indirect parent of the FRANCHISEE and will have a substantial interest in the FRANCHISE, in the conduct of the FRANCHISEE, and in the
FRANCHISE DOCUMENTS, which are incorporated herein by this reference; 
  
 NOW, THEREFORE, the GUARANTOR hereby unconditionally guarantees the due and timely performance of any and all
obligations of the FRANCHISEE required by the FRANCHISE DOCUMENTS. The GUARANTOR also promises that no company in the chain of ownership between it and the FRANCHISEE will
take any action that would prevent the FRANCHISEE from performing its obligations under the FRANCHISE. This Guarantee, unless terminated, substituted or canceled as hereinafter provided, shall remain in full force and
effect for the term of the FRANCHISE, as it may be renewed or extended and as provided by the FRANCHISE DOCUMENTS; provided, however, that upon the CITY’s prior written approval of a substitute
guarantor, which approval shall not be unreasonably withheld, this Guarantee may be terminated, substituted or canceled upon written notice from the GUARANTOR to the CITY and the FRANCHISEE. Any such substitution of the
GUARANTORS will be implemented in a manner that ensures that the substitute guarantee is in place and effective prior to or contemporaneously with the termination, substitution or cancellation of this Guarantee so that there is no
breach in coverage. 
  
 Any notice of such a substitution as
required by law shall be addressed to the CITY Administrator with a copy to the FRANCHISEE. Such termination shall not affect liability incurred or accrued under this Guarantee prior to the effective date of such termination or
cancellation. 
  
 END OF SUBSTANTIVE PROVISIONS, SIGNATURE PAGE TO
FOLLOW 
  

 December 16, 2003 
 Page 2 
  

			
	 Knology, Inc.

		
	By:	 	 /s/ Felix Boccucci

	 	 	

	 Name:
	 	Felix Boccucci
	 Title:
	 	VP – Business Development

  
 STATE OF Georgia 
  
 I HEREBY CERTIFY, that on this 16th day of December, 2003, before me, the subscriber, a Notary Public of the State of Georgia, in and for Troup County, Georgia, aforesaid
personally appeared Felix Boccucci of Knology Inc. 12410 ____, West Point, Georgia and acknowledged the foregoing Acceptance of Franchise by Franchisee in Clearwater, Florida to be the act and deed of said company. 
  
 Troup County, Georgia 
  
 AS WITNESS my hand and Notary Seal 
  

	
	
	 /s/ Illegible

	

	 Notary Public

  
 My Commission Expires: MY
COMMISSION EXPIRES JUNE 21, 2005 
  

 EXHIBIT B 
  
 ACCEPTANCE OF FRANCHISE BY THE FRANCHISEE 
  
 Knology (“FRANCHISEE “) hereby accepts the franchise to erect, construct, maintain, and operate a
cable system offered by the GTE Media Ventures Cable Franchise Ordinance, City of Clearwater Ordinance No. 6046-96 (“FRANCHISE AGREEMENT”), as assigned and modified by that Resolution No. 00-13
(“FRANCHISE ORDINANCE”). By this acceptance, FRANCHISEE agrees that, as set forth in the FRANCHISE ordinance, it shall be bound by the terms and conditions of the
FRANCHISE AGREEMENT, any amendments thereto, (collectively, the “FRANCHISE DOCUMENTS”). 
  
 By accepting the franchise, the FRANCHISEE further: (1) acknowledges and accepts the CITY’s legal right to issue and enforce the
franchise; (2) agrees that it will not oppose the CITY’s intervention in any proceeding affecting its franchise or obligations thereunder; (3) accepts and agrees to comply with each and every provision of the FRANCHISE
DOCUMENTS; and (4) agrees that the franchise was granted pursuant to processes and procedures consistent with applicable law, and that it will not raise any claim to the contrary. 
  
 The FRANCHISEE declares that it has carefully read all of the
terms and conditions of the FRANCHISE DOCUMENTS, and accepts and agrees to abide by same. 
  
 The FRANCHISEE is bound to maintain and operate a cable system under the terms, conditions and limitations set forth in the
FRANCHISE DOCUMENTS and other applicable law, as of the time and date it files this written acceptance with William B. Home, II, Clearwater City Manager 
  
 END OF SUBSTANTIVE PROVISIONS, SIGNATURE
PAGE TO FOLLOW 
  

 AGREED TO THIS 16th DAY OF December, 2003. 
  

			
	Knology, Inc.
		
	 By:
	 	 /s/ Felix Boccucci

	 	 	

	 Name:
	 	Felix Boccucci
	 Title:
	 	VP – Business Development

  
 STATE OF Georgia: 
  
 I HEREBY CERTIFY, that on
this 16th day of December, 2003, before
me, the subscriber, a Notary Public of the State of Georgia, in and for Troup County, GA, aforesaid personally appeared Felix Boccucci of Knology Inc. 1241 O.G. Skinner and acknowledge the forgoing Acceptance of Franchise by Franchisee to be the act
and deed of said company. 
  
 AS WITNESS my hand and Notary Seal

  

	
	
	 /s/ Illegible

	

	 Notary Public

  
 My Commission Expires: MY
COMMISSION EXPIRES JUNE 21, 2005 
  

 RESOLUTION NO. 03-41 
  
 A RESOLUTION OF THE CITY OF CLEARWATER, FLORIDA, APPROVING THE TRANSFER OF VERIZON MEDIA VENTURES INC. CABLE TELEVISION
FRANCHISE TO KNOLOGY OF FLORIDA BROADBAND, INC.; AUTHORIZING EXECUTION OF THE TRANSFER AGREEMENT PROVIDING AN EFFECTIVE DATE. 
  
 WHEREAS, pursuant to Ordinance 6046-96, adopted June 20, 1996, the City of Clearwater approved a cable franchise agreement with GTE Media Ventures
Incorporated, a wholly-owned subsidiary of GTE Corporation; and 
  
 WHEREAS, on April 6, 2000, the City of Clearwater adopted Resolution No. 00-13, approving the proposed GTE Corporation-Bell Atlantic Corporation merger; granting a change or transfer in control of the GTE Media Ventures cable franchise to
Verizon Media Ventures Inc.; and 
  
 WHEREAS, Verizon Media
Ventures Inc. (“Franchisee”), owns, operates, and maintains a cable television system (the “System”) in the City of Clearwater (the “City”), pursuant to a cable television franchise agreement (the
“Franchise”); and 
  
 WHEREAS, Franchisee, and Knology
New Media, Inc., (“Buyer”) are parties to an Asset Purchase Agreement (the “Agreement”), pursuant to which the Franchise will be transferred (the “Transfer”) from Franchisee to the Assignee of the Buyer, Knology of
Florida Broadband, Inc. (the “Transferee”) at the consummation of the transaction contemplated by the Agreement (the “Closing”); and 
  
 WHEREAS, Franchisee and Transferee have requested consent by the City to the Transfer in accordance with the requirements of the Franchise and have filed
an FCC Form 394 with the City; and 
  
 WHEREAS, in accordance with
Section 14(b) of the cable franchise ordinance, Verizon Media Ventures is requesting approval of the change or transfer in control of the company; now therefore, 
  
 BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF CLEARWATER, FLORIDA: 
  
 Section 1. The City hereby consents to and approves, subject to applicable law, the
assignment by Franchisee of its right, title and interest in the Franchise to Transferee, and the assumption by Transferee of the obligations of Franchisee under the Franchise from and after the Closing. 
  

 Section 2. The City releases Verizon, effective upon the Closing, from all obligations and liabilities under the
Franchise that accrue on and after the Closing date, except for suits, actions or claims made on or after the Closing date that result from an act or omission by Verizon prior to the Closing date; provided that Transferee shall be responsible for
any obligations and liabilities under the Franchise that accrue on and after the Closing date. 
  
 Section 3. The City Commission hereby authorizes execution of the Transfer Agreement attached hereto as Exhibit A. 
  
 Section 4. This resolution shall be deemed effective for purposes of the Transfer upon the Closing of the Transfer. 
  
 PASSED AND ADOPTED this 4th day of December, 2003. 
  

					
			
	 	 	 	 	 /s/ Brain J. Aungst

	 	 	 	 	

	 	 	 	 	 Brain J. Aungst
 Mayor-Commissioner

  

					
	 Approved as to form:
	 	 	 	 Attest:

			
	 /s/ Pamela K. Akin
	 	 	 	 /s/ Cynthia E. Goudeau

	
	 	 	 	

	 Pamela K. Akin
 City Attorney
	 	 	 	 Cynthia E. Goudeau
 City Clerk

  

 EXHIBIT “A” 
  
 November 20, 2003 
 Page 1 
  
 TRANSFER AGREEMENT

  
 THIS AGREEMENT is made this
16th day of December, 2003, by and between: 
  
 A. City of Clearwater (“CITY”); 
 B.
Verizon Media Ventures Inc. a Delaware corporation, hereinafter referred to as VERIZON; and 
 C. Knology Inc., a Delaware corporation,
hereinafter referred to as KNOLOGY INC. 
 D. Knology Broadband of Florida, Inc. a Delaware corporation, hereinafter referred to
as KNOLOGY; and 
 E. Knology New Media, Inc. a Delaware corporation and wholly owned subsidiary of Knology Inc., hereinafter referred to as
KNOLOGY NEW MEDIA. 
 F. KNOLOGY AND KNOLOGY NEW
MEDIA etc. may be referred to jointly herein as “COMPANIES”. 
  
 RECITALS 
  
 WHEREAS, VERIZON currently holds a cable franchise (the “FRANCHISE”) from the CITY subject to the GTE Media Ventures Cable Franchise Ordinance, CITY Ordinance No. 6046-96.
(“FRANCHISE AGREEMENT”), as modified and becoming a part thereof, by stipulations attendant to a nominal change in control, from GTE Media Ventures Incorporated and Bell Atlantic Corporation in Resolution No.
00-13, all of which documents, as any of them may lawfully be or may have been amended from time to time, are collectively referred to as the “FRANCHISE DOCUMENTS”; and 
  
 WHEREAS, by action of its Board Directors and stockholder,
effective June 23, 2000, GTE Media Ventures Incorporated changed its name to Verizon Media Ventures Inc. (“VERIZON”) and has provided cable television service to subscribers in the CITY ; and 
  
 WHEREAS, pursuant to an Asset Purchase Agreement dated July
15, 2003 (“Asset Purchase Agreement”), KNOLOGY NEW MEDIA will acquire the franchise currently held by VERIZON and the cable system serving the CITY
(“SYSTEM”) both of which will then be assigned to KNOLOGY (the “PROPOSED TRANSACTION”); and 
  
 WHEREAS, the FRANCHISE AGREEMENT Section 14(A) provides that the prior approval
of the CITY is required for the PROPOSED TRANSACTION; and 
  
 WHEREAS, VERIZON and THE COMPANIES filed an FCC Form 394 with the CITY and requested that the CITY approve the PROPOSED
TRANSACTION (the “TRANSFER APPLICATION”); and 
  

 EXHIBIT “A” 

 November 20, 2003 
 Page 2 
  

 WHEREAS, KNOLOGY agrees to provide a guarantee, in the attached form,
from KNOLOGY INC. guaranteeing performance by KNOLOGY of all of KNOLOGY’S obligations under the FRANCHISE DOCUMENTS and this Transfer
Agreement; and 
  
 WHEREAS, THE
COMPANIES have agreed to comply with the FRANCHISE DOCUMENTS and applicable law from and after the completion of the PROPOSED TRANSACTION; and 
  
 WHEREAS, relying on VERIZON, and
THE COMPANIES’ respective representations, the CITY is willing to grant its consent to the PROPOSED TRANSACTION, subject to the terms and conditions set forth herein. 
  
 NOW, THEREFORE, in consideration for the
CITY’s consent to the PROPOSED TRANSACTION, and subject to the terms and conditions of this Agreement and of the CITY’s Resolution consenting to the PROPOSED TRANSACTION
(“TRANSFER RESOLUTION”), THE PARTIES DO HEREBY AGREE as follows: 
  
 Section 1. DEFINITION For purposes of this Agreement, “FRANCHISEE” shall mean VERIZON prior to the
closing of the PROPOSED TRANSACTION, and KNOLOGY on and after that date. 
  
 Section 2. TRANSFER OF FRANCHISE 
  
 2.1 The foregoing recitals are true and correct and are incorporated herein by reference. 
  
 2.2 The CITY has consented through the TRANSFER RESOLUTION to the PROPOSED
TRANSACTION as specified in the TRANSFER APPLICATION, in consideration for the promises and performances of VERIZON and THE COMPANIES as expressed in this
Transfer Agreement. 
  
 Section 3. ACCEPTANCE OF FRANCHISE OBLIGATIONS 

 
 3.1 KNOLOGY hereby accepts, acknowledges, and agrees that,
after the PROPOSED TRANSACTION, KNOLOGY will be bound by all the commitments, duties, and obligations, present, continuing and future, of the FRANCHISEE embodied in the
FRANCHISE DOCUMENTS, and that the PROPOSED TRANSACTION will have no effect on these obligations. 
  
 3.2 VERIZON and the COMPANIES agree that neither the PROPOSED TRANSACTION nor the CITY’s
approval of the PROPOSED TRANSACTION shall in any respect relieve the FRANCHISEE or any of its successors in interest of responsibility for its past acts or omissions, known or unknown.
VERIZON hereby agrees that, except to the extent otherwise covered by separate agreements, it shall be liable for its past acts and omissions, known and unknown, including liability for any and all previously accrued but 

  

 November 20, 2003 
 Page 3 
  

 
unfulfilled obligations to the CITY, under the FRANCHISE DOCUMENTS and applicable law, for all purposes, including but not
limited to review of past performance. KNOLOGY agrees that, for purposes of determining whether its FRANCHISE should be renewed, all acts and omissions of FRANCHISEE occurring prior to this Agreement will
be deemed to be those of KNOLOGY. The PROPOSED TRANSACTION shall not restrict or expand the rights of the COMPANIES under or related to the FRANCHISE DOCUMENTS
as compared to those that could have been exercised by the FRANCHISEE prior to the PROPOSED TRANSACTION. 
  
 3.3 VERIZON shall ensure that all records pertaining to the FRANCHISE, including financial records, shall continue to be
available after the PROPOSED TRANSACTION in the same way and to the same extent such information was available prior to the PROPOSED TRANSACTION. KNOLOGY shall ensure that
all records pertaining to the FRANCHISE in its possession, shall continue to be available after the PROPOSED TRANSACTION in the same way and to the same extent such information was available prior to the
PROPOSED TRANSACTION. 
  
 3.4
KNOLOGY represents and warrants that it has and will have complete and actual working control over the system. 
  
 3.5 KNOLOGY shall execute and submit to the CITY an Acceptance of Franchise by KNOLOGY in substantially the form attached
hereto as Exhibit B. 
  
 3.6 KNOLOGY agrees to
provide a guarantee from Knology, Inc. and KNOLOGY NEW MEDIA in the form specified in Exhibit A, which is acceptable to the CITY, guaranteeing performance by KNOLOGY of all of
KNOLOGY’s obligations under the FRANCHISE DOCUMENTS and this Transfer Agreement. The signed guarantees must be provided on or before the closing of the PROPOSED
TRANSACTION. 
  
 3.7 VERIZON and the
COMPANIES agree that, from and after the consummation of the PROPOSED TRANSACTION it shall comply with all of the terms and conditions set forth in this Transfer Agreement. VERIZON agrees
that it will not take any action, without cause, that prevents KNOLOGY from complying with its obligations under the Franchise Documents or this Agreement. VERIZON agrees that it will provide the CITY 20 days prior
notice of any action taken by VERIZON which may reasonably result in an interruption or degradation of service to KNOLOGY subscribers on account of a failure by KNOLOGY to meet an obligation under any
agreement between KNOLOGY and VERIZON. 
  
 Section
4. RESERVATION OF RIGHTS 
  
 4.1 The CITY reserves all rights not
expressly granted in this Transfer Agreement, including without limitation those specified below. 
  
 4.2 The CITY waives none of its rights with respect to the FRANCHISEE’, the COMPANIES’ or
VERIZON’S compliance with the requirements set forth in the FRANCHISE 

  

 November 20, 2003 
 Page 4 
  

 
DOCUMENTS. At no time will the COMPANIES contend, either directly or indirectly, that the CITY is barred, by reason of the
PROPOSED TRANSACTION, from considering, or raising claims based on, any defaults of KNOLOGY or VERIZON, any failure by KNOLOGY or VERIZON to provide reasonable
service in light of the community’s needs, or any failure by KNOLOGY or VERIZON to comply with the terms and conditions of the FRANCHISE DOCUMENTS or with applicable law. The CITY
approval of the PROPOSED TRANSACTION shall in no way be deemed a representation by the CITY that the FRANCHISEE is in compliance with all of its obligations under the FRANCHISE
DOCUMENTS. 
  
 4.3 Neither this Transfer Agreement,
nor any other action or omission by the CITY at or before the execution of this Transfer Agreement, shall be construed to grant the CITY’s consent to any future transfer of the FRANCHISE and/or the System, and/or any future
change in ownership and/or control of the FRANCHISE and/or the System, or to mean that the CITY’s consent to any future transaction is not required. 
  
 4.4 Any consent given by the CITY to the PROPOSED TRANSACTION is made without prejudice to, or
waiver of, the CITY’s right to investigate and take into account any lawful considerations during any future FRANCHISE renewal or transfer process. 
  
 4.5 This Transfer Agreement does not affect and shall not be construed to affect the rights and authority of the CITY to
regulate or authorize, by ordinance, license or otherwise, use of the public rights-of-way for purposes other than for cable service. 
  
 Section 5. REPRESENTATIONS AND WARRANTIES 
  
 5.1 VERIZON and each of the COMPANIES hereby represents and warrants that at the time of the execution of this Agreement:
(a) it is a corporation or partnership duly organized, validly existing and in good standing under the laws of the jurisdiction in which it is organized; (b) the FRANCHISE DOCUMENTS and, assuming due execution hereof by
the other parties hereto, this Transfer Agreement constitute legal, valid and binding obligations of such Company enforceable in accordance with their terms; (c) the execution and delivery of, and performance by such Company under, this Transfer
Agreement and the FRANCHISE DOCUMENTS, where applicable, are within such Company’s power and authority without the joinder or consent of any other party and have been duly authorized by all requisite corporate or
partnership action on the part of such Company and are not in contravention of such Company’s partnership agreement, charter, bylaws, and/or other organizational documents; and (d) no representation made to the CITY by such Company is
incomplete, untrue or inaccurate in any material respect. 
  
 5.2
KNOLOGY represents and warrants that neither the PROPOSED TRANSACTION nor this Transfer Agreement will adversely affect KNOLOGY’S ability to meet the requirements of the
current FRANCHISE DOCUMENTS, or to meet the CITY’s future cable-related needs and interests in a renewal FRANCHISE. 
  

 November 20, 2003 
 Page 5 
  

 5.3 KNOLOGY represents and warrants that the PROPOSED
TRANSACTION will not have any adverse financial effect on the System, or adversely affect performance. 
  
 5.4 KNOLOGY represents and warrants that after the PROPOSED TRANSACTION,
KNOLOGY’S financial qualifications will be such as shall enable it to maintain and operate the System in the CITY. 
  
 5.5 KNOLOGY represents and warrants that the PROPOSED TRANSACTION will not in any respect reduce the quality
of customer service in the CITY. 
  
 5.6 KNOLOGY
represents and warrants that the PROPOSED TRANSACTION will not reduce the quality of existing system maintenance or repair. 
  
 Section 6. INDEMNIFICATION 
  
 6.1 VERIZON and each of the COMPANIES agree to indemnify and hold the CITY harmless against any loss, claim, damage,
liability or expense (including, without limitation, reasonable attorneys’ fees) caused by any representation or warranty made by that Company herein which is determined by a court of competent jurisdiction or by the parties to be untrue or
inaccurate in any material respect. 
  
 6.2 In addition to any
indemnification under the FRANCHISE DOCUMENTS, KNOLOGY shall indemnify and hold the CITY harmless against any loss, claim, damage, liability or expense (including, without limitation, reasonable
attorneys’ fees) incurred by the CITY in connection with any action or proceeding commenced by a third party (not one of the parties to this Transfer Agreement) claiming or asserting any liability of the CITY relating to or arising from the
PROPOSED TRANSACTION or this Transfer Agreement. 
  
 6.3 VERIZON shall indemnify, pay the cost of defense, including attorney’s fees, and hold harmless the CITY from all suits, actions or claims of any character brought on account of any injuries or
damages received or sustained by any person, persons or property by or from the Franchise; or by, or in consequence or of any neglect in safeguarding the work under the Franchise; or on account of act or omission, neglect or misconduct of
VERIZON; or by, or on account of, any claim or amounts recovered under the Workers’ Compensation Law or of any other laws, by-laws, ordinance, order or decree, except only such injury or damage as shall have been occasioned by
the sole negligence of the CITY. Notwithstanding the foregoing, VERIZON’S indemnification obligation hereunder shall be limited to suits, actions, or claims resulting from acts or omissions prior to the date of
Transfer. The CITY shall give VERIZON prompt notice of the making of any claim or the commencement of any action, suit or other proceeding covered by the provisions of this section. 
  

 November 20, 2003 
 Page 6 
  

 Section 7. ADDITIONAL CONDITIONS 
  
 7.1 In the event the transfer does not close by March 31, 2004, or closes on terms that are in any material respect
different from the terms disclosed to the CITY in writing, then any CITY consent to the PROPOSED TRANSACTION shall be void and of no force or effect, and the PROPOSED TRANSACTION deemed to
have been timely denied. 
  
 7.2 VERIZON and the
COMPANIES hereby waive any and all claims that they may have that any denial of the TRANSFER APPLICATION that results from failure of the conditions herein fails to satisfy the deadlines established by
applicable law including, without limitation, claims based on, arising out of, or relating to 47 U.S.C. § 537, as amended, and agree that they shall be deemed to have agreed to an extension of the time to act on the TRANSFER
APPLICATION as required to make any denial effective. 
  
 7.3 KNOLOGY shall provide proof that all required insurance, bonds and letters of credit have been delivered to the CITY on or before the Closing of the Proposed Transaction. Within 20 days of KNOLOGY
INC. closing its public stock offering, it shall submit proof that it has satisfied any liens or encumbrances arising out of the five million dollar Purchase Money Financing Line of Credit between KNOLOGY
NEW MEDIA INC. and certain of its investors. 
  
 7.4 Except to the extent provided below all required insurance, bonds and letters of credit currently provided by VERIZON shall remain in full force until KNOLOGY provides proof to the
CITY that all insurance, bonds and letters of credit as required under the FRANCHISE have been obtained. VERIZON shall maintain in full force and effect a faithful performance bond running to the CITY, with a good and
sufficient surety approved by the CITY, in the amount of $100,000.00, conditioned that VERIZON shall well and truly observe, fulfill, and perform each term and condition of the FRANCHISE which VERIZON is
obligated to observe, fulfill, and perform until and including the Closing of the PROPOSED TRANSACTION, and that, in case of any breach which may be discovered and for which a claim may be made before or after the
Closing of the PROPOSED TRANSACTION, the CITY shall be entitled to recover from the principal and sureties thereof the amount of all damages, including all costs and attorney’s fees incurred by the CITY,
approximately resulting from the failure of VERIZON to well and faithfully observe and perform any and all of the provisions of the FRANCHISE which VERIZON was obligated to observe and perform prior to
and including the Closing of the PROPOSED TRANSACTION. Such bond shall be maintained in full force and effect for a term or succession of terms ending 18 months after the effective date of this Agreement. 
  
 Section 8. BREACHES Any breach of this Transfer Agreement on or after Closing by
KNOLOGY shall be deemed a breach of the FRANCHISE AGREEMENT and shall be subject to all remedies available for a breach of the FRANCHISE AGREEMENT, in 

  

 November 20, 2003 
 Page 7 
  

 
addition to any other remedies the parties may have under this Transfer Agreement at law or equity. 
  
 Section 9. MISCELLANEOUS PROVISIONS. 
  
 9.1. Effective Date: This Transfer Agreement shall be effective and
binding upon the signatories once it has been signed by all signatories. 
  
 9.2 Binding Acceptance: This Transfer Agreement shall bind and benefit the parties hereto and their respective heirs, beneficiaries, administrators, executors, receivers, trustees, successors and assigns, and
the promises and obligations herein shall survive the expiration date hereof. Any purported assignment of this Transfer Agreement is void without the express written consent of the signatories. 
  
 9.3 Voluntary Agreement: This Transfer Agreement is freely and
voluntarily given by each party, without any duress or coercion, and after each party has consulted with its counsel. Each party has carefully and completely read all of the terms and provisions of this Transfer Agreement. Neither any of the
COMPANIES, nor any of their affiliates, nor the CITY, will take any action to challenge any provision of this Transfer Agreement; nor will they participate with any other person or entity in any such challenge. 
  
 9.4 Severability: If any term, condition, or provision of this
Transfer Agreement shall, to any extent, be held to be invalid, preempted, or unenforceable, the remainder hereof shall be valid in all other respects and continue to be effective. 
  
 9.5 Counterparts: This Transfer Agreement may be executed in several counterparts, each of which when so executed
shall be deemed to be an original copy, and all of which together shall constitute one agreement binding on all parties hereto, notwithstanding that all parties shall not have signed the same counterpart. 
  
 9.6 Conforming Amendments to Franchise Agreement:
KNOLOGY agrees to accept FRANCHISE amendments to the extent necessary to reflect the PROPOSED TRANSACTION or the provisions of this Transfer Agreement. 
  
 9.7 Governing Law: This Transfer Agreement shall be governed in all
respects by the law of the State of Florida. 
  
 9.8 Captions
and References: The captions and headings of sections throughout this Transfer Agreement are intended solely to facilitate reading and reference to the sections and provisions of this Transfer Agreement. Such captions shall not affect the
meaning or interpretation of this Transfer Agreement. 
  
 END OF
SUBSTANTIVE PROVISIONS 
 SIGNATURE PAGE AND EXHIBITS TO FOLLOW 
  

 November 20, 2003 
 Page 8 
  

 AGREED TO THIS 16th DAY OF December, 2003. 
  

									
	Countersigned:	 	 	 	 	 	 CITY OF CLEARWATER, FLORIDA

				
	/s/ Brian J. Aungst	 	 	 	By:	 	 /s/ William B. Horne II

	
	 	 	 	 	 	

	 Brian J. Aungst
 Mayor-Commissioner
	 	 	 	 	 	 William B. Horne II
 City Manager

  

									
	 Approved as to form:
	 	 	 	 	 	 Attest:

				
	/s/ Pamela K. Akin	 	 	 	 	 	/s/ Cynthia E. Goudeau
	
	 	 	 	

	 Pamela K. Akin
 City Attorney
	 	 	 	 	 	 Cynthia E. Goudeau
 City Clerk

  

									
	 	 	 	 	 	 	 Verizon

					
	 	 	 	 	 	 	By:	 	 
	 	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 	 	 [title]

					
	 	 	 	 	 	 	 	 	 Knology New Media, Inc.

					
	 	 	 	 	 	 	By:	 	 
	 	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 	 	 [title]

					
	 	 	 	 	 	 	 	 	 Knology Broadband of Florida, Inc.

					
	 	 	 	 	 	 	By:	 	 
	 	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 	 	 [title]

  

 November 20, 2003 
 Page 1 
  

 EXHIBIT A 
  
 GUARANTEE OF PERFORMANCE 
  
 WHEREAS, the City of Clearwater, Florida (“CITY”) granted a franchise
(“FRANCHISE”) to Verizon Media Ventures Inc., to erect, construct, operate, and maintain a cable system in the CITY pursuant to the GTE Media Ventures Incorporated. Cable Franchise Ordinance, City of Clearwater Ordinance No.
6046-95 and as subsequently amended, all of which documents, as any of them may lawfully be or may have been amended from time to time, are collectively referred to as the “FRANCHISE DOCUMENTS”; and

  
 WHEREAS, the City of Clearwater, Florida
(“CITY”) consented to a transfer of a CITY FRANCHISE from VERIZON to KNOLOGY (“FRANCHISEE”) conditioned upon execution of a transfer agreement and related documents
including this Guarantee; and 
  
 WHEREAS, Knology
Inc. (“GUARANTOR”) is an indirect parent of the FRANCHISEE and will have a substantial interest in the FRANCHISEE, in the conduct of the FRANCHISEE, and in the
FRANCHISE DOCUMENTS, which are incorporated herein by this reference; 
  
 Now, THEREFORE, the GUARANTOR hereby unconditionally guarantees the due and timely performance of any and all obligations of
the FRANCHISEE required by the FRANCHISE DOCUMENTS. The GUARANTOR also promises that no company in the chain of ownership between it and the FRANCHISEE will take any action
that would prevent the FRANCHISEE from performing its obligations under the FRANCHISE. This Guarantee, unless terminated, substituted or canceled as hereinafter provided, shall remain in full force and effect for the
term of the FRANCHISE, as it may be renewed or extended and as provided by the FRANCHISE DOCUMENTS; provided, however, that upon the CITY’S prior written approval of a substitute guarantor, which
approval shall not be unreasonably withheld, this Guarantee may be terminated, substituted or canceled upon written notice from the GUARANTOR to the CITY and the FRANCHISEE. Any such substitution of the
GUARANTORS will be implemented in a manner that ensures that the substitute guarantee is in place and effective prior to or contemporaneously with the termination, substitution or cancellation of this Guarantee so that there is no
breach in coverage. 
  
 Any notice of such a substitution as
required by law shall be addressed to the CITY Administrator with a copy to the FRANCHISEE. Such termination shall not affect liability incurred or accrued under this Guarantee prior to the effective date of such termination or
cancellation. 
  
 END OF SUBSTANTIVE PROVISIONS, SIGNATURE PAGE TO
FOLLOW 
  

 November 20, 2003 
 Page 2 
  

			
	 Knology, Inc.

		
	By:	 	 
	 	 	

	 Name:
	 	 
	 	 	

	 Title:
	 	 
	 	 	

  
 STATE OF
                    : 
  
 I HEREBY CERTIFY, that on this              day of
                    ,             , before me, the subscriber, a Notary
Public of the State of Georgia, in and for              CITY, Georgia, aforesaid personally appeared
                                       
  of                     
                     and acknowledged the foregoing Acceptance of Franchise by Franchisee in
             CITY, Georgia, to be the act and deed of said company. 
  
                      CITY, Georgia 

 
 AS WITNESS my hand and Notary Seal 
  

			
	 
	

	 Notary Public

  
 My Commission Expires:
                         
  

 EXHIBIT B 
  
 ACCEPTANCE OF FRANCHISE BY THE FRANCHISEE 
  
 Knology (“FRANCHISEE” ) hereby accepts the franchise to erect, construct, maintain, and operate a
cable system offered by the GTE Media Ventures Cable Franchise Ordinance, City of Clearwater Ordinance No. 6046-96 (“FRANCHISE AGREEMENT”), as assigned and modified by that Resolution No. 00-13
(“FRANCHISE ORDINANCE”). By this acceptance, FRANCHISEE agrees that, as set forth in the FRANCHISE ORDINANCE, it shall be bound by the terms and conditions of the
FRANCHISE AGREEMENT, any amendments thereto, (collectively, the “FRANCHISE DOCUMENTS”). 
  
 By accepting the franchise, the FRANCHISEE further: (1) acknowledges and accepts the CITY’s legal right to issue and enforce the
franchise; (2) agrees that it will not oppose the CITY’s intervention in any proceeding affecting its franchise or obligations thereunder; (3) accepts and agrees to comply with each and every provision of the FRANCHISE
DOCUMENTS; and (4) agrees that the franchise was granted pursuant to processes and procedures consistent with applicable law, and that it will not raise any claim to the contrary. 
  
 The FRANCHISEE declares that it has carefully read all of the
terms and conditions of the FRANCHISE DOCUMENTS, and accepts and agrees to abide by same. 
  
 The FRANCHISEE is bound to maintain and operate a cable system under the terms, conditions and limitations set forth in the
FRANCHISE DOCUMENTS and other applicable law, as of the time and date it files this written acceptance with William B. Home, II, Clearwater City Manager 
  
 END OF SUBSTANTIVE PROVISIONS, SIGNATURE
PAGE TO FOLLOW 
  

 AGREED TO THIS      DAY OF
                    ,         . 
  

			
	 Knology, Inc.

		
	By:	 	 
	 	 	

	Name:	 	 
	 	 	

	Title:	 	 
	 	 	

  
 STATE OF
                    : 
  
 I HEREBY CERTIFY, that on this      day of
                    ,         , before me, the subscriber, a Notary Public of the State of
                    , in and for
                    ,     , aforesaid personally appeared
                                       
                      of
                                 and acknowledged the foregoing Acceptance of
Franchise by Franchisee to be the act and deed of said company. 
  
 AS WITNESS my hand and Notary Seal 
  

	
	
	 
	

	 Notary Public

  
 My Commission Expires:
                                        
             
  

 [SEAL] 
  
 CITY OF CLEARWATER, FLORIDA 
 OFFICE
OF THE CITY ATTORNEY 
 Phone Number (727) 562-4010 
 Fax Number (727) 562-4021 
  
 FAX TRANSMITTAL MEMORANDUM 
  

			
		
	 DATE:
	  	December 16, 2003
		
	 TO:
	  	John Feehan
		
	 LOCATION:
	  	Knology
		
	 FAX NO.:
	  	706-645-0148
		
	 FROM:
	  	Gina DeWitt
		
	 RE:
	  	Resolution 03-41

  
 NUMBER OF PAGES OF THIS MESSAGE
(INCLUDING THIS PAGE): 15 
  
 MESSAGE: Here is the Resolution with
attachments. I’ll send you an original agreement as soon as I get them. 
  

 ORDINANCE NO. 6046-96 
  
 AN ORDINANCE GRANTING TO GTE MEDIA VENTURES INCORPORATED THE PERMISSION TO OCCUPY MUNICIPAL STREETS AND RIGHTS-OF-WAY IN THE
CITY OF CLEARWATER, FLORIDA, AS A MEANS OF PROVIDING CABLE TELEVISION SERVICES; PRESCRIBING THE TERMS AND CONDITIONS ACCOMPANYING THE GRANT OF FRANCHISE; AND PRESCRIBING PENALTIES FOR THE VIOLATION OF ITS PROVISIONS; PROVIDING FOR SEVERABILITY OF
PROVISIONS; AND PROVIDING AN EFFECTIVE DATE. 
  
 BE IT ORDAINED
BY THE CITY COMMISSION OF THE CITY OF CLEARWATER, FLORIDA: 
  
 Section 1 — Findings 
  
 Pursuant to the
procedures in the Cable Act (as defined in Section 3), and Section 166.046 of the Florida Statutes (Municipalities - Definitions; minimum standards for cable television franchises imposed upon counties and municipalities), the Grantor (as defined in
Section 3) has held a public hearing where the following issues related to granting a cable television franchise to Grantee were considered: (i) the economic impact upon private property within the City; (ii) the public need for such franchise;
(iii) the capacity of public rights-of-way to accommodate the cable system; (iv) the present and future use of the public rights-of-way to be used by the cable system; (v) the potential disruption to existing users of the public rights-of-way to be
used by the cable system and the resultant inconvenience which may occur to the public; (vi) the financial ability of the franchise applicant to perform; and (vii) other societal interests as are generally considered in cable television franchising.
The Grantor has determined to grant a new cable television franchise to GTE Media Ventures Incorporated (the “Grantee”) on the terms and conditions set forth in this Ordinance, and the Grantee agrees to such terms and conditions.

  
 Section 2 — Short Title 
  
 This Ordinance shall be know and may be cited as the “GTE Media Ventures
Cable Franchise.” 
  
 Section 3 — Definitions

  
 For purposes of this Ordinance, the following terms, phrases,
words, and their derivations shall have the meaning given herein. When not inconsistent with the context, words in the present 

  

 1 

 
tense include the future, words in the plural number include the singular number and words in the singular number include the plural number. The word
“shall” is always mandatory and not merely directory. 
  
 “Abandonment” means: (i) the cessation, by act or failure to act of the Grantee of the provision of all, or substantially all, of the Services then being provided over the System to Subscribers or the Grantor for
twenty-four (24) or more consecutive hours, except if due to an event beyond the control of the Grantee; or (ii) the completion of any action described in Section 14 of this Ordinance without the prior written consent of the Grantor. 
  
 “Affiliated Person” means each Person who falls into one or
more of the following categories: (i) each Person having, directly or indirectly, a Controlling Interest in the Grantee; (ii) each Person in which the grantee has, directly or indirectly, a Controlling Interest; (iii) each officer, director, general
partner, limited partner holding an interest of twenty-five percent (25%) or more, joint venturer or joint venture partner, of the Grantee; and (iv) each Person, directly or indirectly, controlling, controlled by, or under common Control with, the
Grantee; provided that “Affiliated Person” shall in no event mean the Grantor, the entity, if any, administering some or all of the Access Channels, any limited partner holding an interest of less than twenty-five percent (25%) of the
Grantee, or any creditor of the Grantee solely by virtue of its status as a creditor and which is not otherwise an Affiliated Person by reason of owning a Controlling Interest in, being owned by, or being under common ownership, common management,
or common Control with, the Grantee. 
  
 “Basic
Service” means that level of Cable Services distributed over the Subscriber Network, which, at a minimum, shall include: (i) all Signals carried on the System in fulfillment of the requirements of Sections 614 and 615 of the Cable Act (47
U.S.C. §§ 534 and 535, respectively); (ii) any Access Channel programming required by this Ordinance to be provided to Subscribers; (iii) any Signal of any broadcast station provided by the Grantee to any Subscriber, except a Signal which
is secondarily transmitted by a satellite carrier beyond the local service area of such station; and (iv) any other Cable Services offered as basic service. 
  
 “Cable Act” means the Cable Communications Policy Act of 1984, 47 U.S.C. §§ 521-611 (1991) and any amendments thereto,
including amendments made by the Telecommunications Act of 1996, Pub. L. No. 104-104, 119 Stat. 56 (1996), and the Cable Television Consumer Protection and Competition Act of 1992, Pub. L. No. 102-385,106 Stat. 1460 (1992), codified at 47 U.S.C.
§§ 151-611 (1993) and any amendments thereto, including amendments made by the Telecommunications Act of 1996, Pub. L. No. 104-104, 119 Stat. 56 (1996), all of which, among other things, are amendments to the Communications Act of 1934, 47
U.S.C. §§ 151-611 (1991). 
  
 “Cable
Service” means: (i) the one-way transmission to Subscribers of video programming or other programming service and (ii) Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming
service. 
  

 2 

 “Cable System” means any facility, consisting of a set of closed transmission paths and
associated signal generation, reception and control equipment, that is designed to provide cable service which includes video programming and which is provided to multiple subscribers within a community, but such term does not include (i) a facility
that serves only to retransmit the television signals of one or more television broadcast stations; (ii) a facility that serves subscribers without using any public right-of-way; (iii) a facility of a common carrier which is subject, in whole or in
part, to the provisions of subchapter II of the Communications Act of 1934, except to the extent such facility is used in the transmission of video programming directly to subscribers; or (iv) any facilities of an electric utility used solely for
operating its electric utility system. 
  
 “Channel”
means a band of frequencies in the electromagnetic spectrum, or any other means of transmission (including, without limitation, optical fibers or any other means now available or that may become available), which is capable of carrying a video
Signal, an audio Signal, a voice Signal, or a data Signal. 
  
 “Control” or “Controlling Interest” means actual working control in whatever manner exercised, including, without limitation, working control through ownership, management, debt instruments, or negative
control, as the case may be, of the System, the Franchise or the Grantee. 
  
 “Economically and Technically Feasible and Viable” means capable of being provided: (a) through technology which is readily available with reasonable delivery schedules from two (2) or more sources of
supply and has been demonstrated in actual operating conditions (not simply through tests or experiments) to operate in a workable manner, and (b) in a manner which has a reasonable likelihood of generating a reasonable return on the Grantee’s
investment when measured over the remaining term of the Franchise. 
  
 “FCC” means the Federal Communications Commission, its designee, or any successor thereto. 
  
 “Franchise Area” means the area consisting of the corporate limits of the City of Clearwater, as its border may be changed from time to
time. 
  
 “Grantee” means GTE Media Ventures
Incorporated, a Delaware corporation, whose principal place of business is located at 600 Hidden Ridge HQE04G06, P.O. Box 152092, Irving, TX 75015-2092. 
  
 “Grantor” means the City of Clearwater, Florida, or, as appropriate in the case of specific provisions of this Ordinance, any board,
bureau, authority, agency, commission, department of, or any other entity of or acting on behalf of, the City of Clearwater, Florida, or any officer, official, employee, or agent thereof, any designee of any of the foregoing, or any successor
thereto. 
  
 “Gross Revenue” means all revenue,
as determined in accordance with generally accepted accounting principles, including advertising revenue, which is received by the Grantee, by any Affiliated Person, and any other Person from or in connection with the distribution of any Service on

  

 3 

 
the System or the provision of any service related activity in connection with providing Service on the System. Gross Revenue shall not include the revenue
of any Affiliated Person and other Person, including, without limitation, a supplier of programming of the Grantee, to the extent that said Revenue is also included in Gross Revenue of the Grantee. In no event shall Gross Revenue include any
revenues otherwise classified as “Noncable Service” revenue under federal or state law or any revenue of the Grantee or any other Person which is received directly from the sale of merchandise through any Service distributed over the
System (other than that portion of such revenue which represents or can be attributed to a Subscriber fee or a payment for the use of the System for the sale of such merchandise, which portion shall be included in Gross Revenue). 
  
 “Noncable Service” means any Service which is distributed
over the System, other than a Cable Service. 
  
 “Pay
Service” means any Cable Service offered on a per Channel or per program basis. 
  
 “Person” means any natural person or any association, firm, partnership, joint venture, corporation, or other legally recognized entity, whether for-profit or not-for-profit, but shall not mean the
Grantor. 
  
 “Rights-of-Way” means all of the
public streets, alleys, highways, waterways, bridges, easements, sidewalks and parks of the City of Clearwater, as they now exist or may be hereafter constructed, opened, laid out or extended within the present limits of the City, or in such
territory as may hereafter be added to, consolidated or annexed to the City. 
  
 “Service” means any Cable Service, including any Basic Service, and any other related service, such as, the provision of any equipment and any installation of equipment or facilities and monthly use
thereof, whether originated by the Grantee or any other Person, which is offered to any Person in conjunction with, or distributed over, the System. 
  
 “State-of-the-Art” or “State of the Art,” as applicable, means that level of technical or service performance, capacity
and capability (including, but not limited to, plant or other equipment; construction techniques; customer service; facilities, equipment, systems and operations; and performance standards) which has been developed and demonstrated in the cable
industry to be workable and Economically and Technically Feasible and Viable from time to time throughout the term of the Franchise. 
  
 “Subscriber” means any Person lawfully receiving any Service provided by the Grantee by means of or in connection with the System,
whether or not a fee is paid for such Service. 
  
 “Subscriber Network” means that portion of the System over which Services are provided primarily to residential Subscribers. 
  

 4 

 “System” means the Cable System which is to be constructed or leased, operated,
maintained and upgraded, as necessary, by the Grantee pursuant to this Ordinance, including, without limitation, all of Grantee’s rights to and interest in all real property, all tangible and intangible personal property, buildings, offices,
furniture, leases, Subscriber lists, cables, amplifiers and all other electronic devises used in connection therewith and all of Grantee’s rights to and interest in all rights, contracts and understandings with regard to any matter related
thereto. 
  
 Section 4 — Grant of Authority 

 
 (A) There is hereby granted by Grantor, to Grantee, the rights and
privilege to construct, erect, operate, own and maintain, in, upon, along, across, above, over and under Rights-of-Way now laid out or dedicated, and all extensions thereof, and additions thereto in the Grantor, poles, wires, cables, underground
conduits, manholes and other communication fixtures and utility structures necessary or proper for the maintenance and operation of the System in accordance with the provisions of this Ordinance; and in addition, so to use and operate similar
facilities or properties including, but not limited to, any public utility, rented or leased from other persons, including, but not limited to, other grantees franchised or permitted to do business in the City. This Franchise is awarded subject to
all applicable City ordinances and regulations, provisions of general or special laws of Florida, and the federal laws and regulations. 
  
 (B) This Franchise is for use by Grantee of Grantor’s Rights-of-Way to provide Cable Services only and only within the Franchise Area. 
  
 (C) The Franchise is nonexclusive. Nothing in this Ordinance shall affect the
right of the Grantor to grant to any Person, or to itself, a franchise, consent, or right to occupy and use the Rights-of-Way, or any part thereof, for the construction, operation, or maintenance of all or any part of a Cable System within the
Franchise Area or for any other purpose. 
  
 (D) This Section 4(D)
shall be applicable if the Grantor exercises its right to grant to any third party one or more franchises for the construction, operation or maintenance of a cable system pursuant to the Cable Act, and shall be implemented consistent with Section
166.046 of the Florida Statutes (Municipalities - Definitions; minimum standards for cable television franchises imposed upon counties and municipalities). 
  
 If the Grantor exercises its right to grant to any third party one or more franchises (hereinafter “Additional Cable Franchise Ordinance”) for
the construction, operation or maintenance of a Cable System pursuant to the Cable Act and the Grantee believes the Additional Cable Franchise Ordinance pursuant to which such Additional Cable Franchise Ordinance is granted bestows benefits or
imposes burdens on the franchisee which, on balance, are materially more advantageous to such third party than the benefits bestowed and burdens imposed on the Grantee by this Ordinance are to the Grantee, then the Grantee may request that the
Grantor make a determination to such effect and, in the event of such a determination, renegotiate the terms and conditions of this Ordinance as provided below. The Grantee may only request such a determination if the Grantee is in substantial
compliance with the material provisions of this Ordinance. 
  

 5 

 In the event of such a request, the Grantor shall determine, under its standard procedures, whether the
Additional Cable Franchise Ordinance bestows benefits or imposes burdens on the third party which, on balance, are materially more advantageous to the third party than the benefits and burdens imposed by this Ordinance are to the Grantee.

  
 In making a determination under this subsection, the Grantor
may consider factors such as, but not limited to: (i) the term of each franchise; (ii) the franchise fee to be paid by each franchisee, including the Grantee; (iii) the number and density of dwelling units to be served; (iv) differences in
construction, operational and maintenance costs; (v) differences in required system characteristics, including state-of-the-art requirements; (vi) differences in service obligations, including public, educational and governmental access and
institutional service requirements; (vii) differences in permitted company fees and charges; and (viii) such other factors and considerations as it considers to be relevant to an inquiry into the overall economic comparability of the agreements.

  
 If the Grantor determines that the Additional Cable Franchise
Agreement bestows benefits and imposes burdens on the third party which, on balance, are materially more advantageous to the third party than the benefits bestowed and burdens imposed by this Ordinance are to the Grantee, then upon the
Grantee’s request, the Grantor and the Grantee shall enter into good faith negotiations to seek to modify this Ordinance to bestow benefits and impose burdens which, on balance, create overall economic comparability between this Ordinance and
the Additional Cable Franchise Agreement. 
  
 (E) Nothing in this
Ordinance shall be construed to prohibit the Grantor from (i) operating as a multichannel video programming distributor in the Franchise Area, notwithstanding the granting of one or more franchises by the Grantor or (ii) requiring the Grantor to
secure a franchise to operate as a multichannel video programming distributor. 
  
 (F) Nothing in this Ordinance shall (i) abrogate the right of the Grantor to perform any public works or public improvements of any description, (ii) be construed as a waiver of any codes or ordinances of the Grantor
or of the Grantor’s right to require the Grantee or any Person utilizing the System to secure the appropriate permits or authorizations for such use, or (iii) be construed as a waiver or release of the rights of the Grantor in and to the
Rights-of-Way. In the event that all or part of the Rights-of-Way within the Franchise Area are eliminated, discontinued and closed, the Franchise shall cease with respect to such Rights-of-Way upon the effective date of the final action of the
Grantor with respect thereto. 
  
 (G) Nothing in this Ordinance
authorizes the Grantee to provide noncable services. Consistent with applicable law, the Grantee may petition the Grantor for the authority to provide noncable services, and the Grantor may grant such authority on terms and conditions that the
Grantor reasonably determines are appropriate in the circumstances. 
  

 6 

 Section 5 — Term of Franchise 
  
 (A) The Franchise and rights herein granted shall take effect and be in force from and after the final passage hereof, as
required by law and upon the filing of an acceptance by Grantee of all the terms thereof with the Grantor and shall, unless sooner terminated pursuant to this Ordinance or applicable law, continue in force and effect for a term of ten (10) years
after the effective date of this Franchise. 
  
 (B) Subject to
Section 626 of the Cable Act (47 U.S.C. § 546), the Grantor reserves the right to grant or deny renewal of the Franchise. 
  
 Section 6 — Compensation and Other Payments 
  
 (A) As compensation for the Franchise, the Grantee shall pay, or cause to be paid, to the Grantor the amounts set forth in this Section 6(A)–

  
 (1) The Grantee shall pay to the Grantor
franchise fees of five percent (5%) or the maximum amount permitted by the Cable Act if hereafter adopted by resolution of the Grantor. 
  
 (2) All such payments of franchise fees shall be made on a quarterly basis and shall be remitted simultaneously with the submission of the
Grantee’s quarterly report required pursuant to Section 6(A)(3). 
  
 (3) The Grantee shall submit to the Grantor a report, in such form and containing such detail as the Grantor shall reasonably require, not later than thirty (30) days after the last day of each quarter throughout the
term of this Ordinance setting forth the Gross Revenue for the preceding quarter. 
  
 (4) No acceptance of any franchise fee payment by the Grantor shall be construed as an accord and satisfaction that the amount paid is in
fact the correct amount for a release of any claim that the Grantor may have for further or additional sums payable under this ordinance, and all amounts paid shall be subject to audit and recomputation by the Grantor. 
  
 If, as a result of such audit or any other review, the
Grantor determines that the Grantee has underpaid its fees in any twelve (12) month period by ten percent (10%) or more, then, in addition to making full payment of the relevant obligation, the Grantee shall reimburse the Grantor for all of the
reasonable costs associated with the audit or review, including all reasonable out-of-pocket costs for attorneys, accountants, and other consultants. 
  
 (5) If the Grantee collects from Subscribers any amounts to be paid to leased access programmers for the provision of Services on the
System that would not otherwise be 

  

 7 

 
included in the definition of Gross Revenue, the Grantee shall deduct the same percentage from such amounts as the then-applicable franchise fee percentage
pursuant to Section 6(A)(1) and include such deducted amounts in its payment to the Grantor pursuant to this Section 6(A) and include such payments in its report pursuant to Section 6(A)(3). 
  
 (6) The Grantee shall ensure, through contract or other
arrangement, that any Person other than the Grantee who collects from Subscribers amounts that would constitute Gross Revenue if received directly by the Grantee (e.g., from a Person who leases a channel pursuant to Section 612 of the Cable Act) is
required to remit to the Grantor quarterly a percentage of such amounts collected which is equal to the then-applicable franchise fee. Such contract or arrangement must also require the Person to submit a quarterly report which meets the
requirements of Section 6(A)(3) and must entitle the Grantor to enforce the fee and reporting requirements directly against the Person. 
  
 (B) The parties agree that the compensation and other payments to be made pursuant to this Section 6 and any other provision of this Ordinance are not a
tax and are not in the nature of a tax and are in addition to any and all taxes of general applicability or other fees or charges (including any fees or charges which may be imposed on the Grantee for the use of poles, conduits or similar facilities
that may be owned or controlled by the Grantor) which the Grantee or any Affiliated Person shall be required to pay to the Grantor. 
  
 (C) If any payment required by this Ordinance is not actually received by the Grantor on or before the applicable date fixed in this Ordinance or by the
Grantor, the Grantee shall pay interest thereon, from the due date to the date paid at a rate of one percent (1%) per month, compounded monthly, for the period of delinquency. 
  
 (D) In the event the Grantee continues to operate all or any part of the System after the term of the Franchise, then the
Grantee shall continue to comply with all applicable provisions of this Ordinance, including, without limitation, all compensation and other payment provisions of this Ordinance, throughout the period of such continued operation, provided that any
such continued operation shall in no way be construed as a renewal or other extension of the Franchise. 
  
 (E) The Grantee has paid or arranged to pay, in a manner satisfactory to the Grantor, a grant in the amount of Fifty Thousand Dollars ($50,000.00) to be
used to reimburse the reasonable costs incurred by the Grantor for the services and expenses of third parties (including, but not limit to, attorneys and other consultants) in connection with the award of the Franchise effected by this Ordinance, or
by Grantor for any other lawful purpose. The Grantee shall pay, in a manner satisfactory to the Grantor, an amount equal to the costs and expenses which the Grantor incurs in the future for the services of third parties (including, but not limited
to, attorneys and other consultants) in connection with any future renegotiation, transfer, amendment, renewal or other modification of this Ordinance or the Franchise (where such action is initiated or supported by the Grantee or an Affiliated
Person) at such time and in such manner as the Grantor shall specify. 
  

 8 

 Section 7 — The System 
  
 (A) The Grantee shall construct, operate, maintain, and upgrade the System as provided in this Ordinance. 
  
 (B) The Grantee shall build the System on the schedule and as otherwise
provided in Appendix A. Upon completion of the System, it shall be capable of providing at least seventy-nine (79) activated downstream video Channels, and a minimum upstream capacity of thirty-five (35) Mhz, an emergency override mechanism, and the
other characteristics set forth on Appendix A. 
  
 (C) The Grantee
shall construct, operate, maintain and upgrade the System such that it is capable of transmitting and receiving signals to and from any other Cable System in the City of Clearwater. 
  
 (D) The Grantee shall comply with the terms set forth in Appendix B in connection with all work involved in the
construction, operation, maintenance, repair, upgrade, and removal of the System, in addition to any other requirements or procedures reasonably specified by the Grantor. All work involved in the construction, operation, maintenance, repair,
upgrade, and removal of the System shall be performed in a safe, thorough and reliable manner using materials of good and durable quality. If, at any time, it is determined by the Grantor or any other agency or authority of competent jurisdiction
that any part of the System, including, without limitation, any means used to distribute Signals over or within the System, is harmful to the health or safety of any Person, then the Grantee shall, at its own cost and expense, promptly correct all
such conditions. 
  
 (E) Neither the Grantor nor its officers,
employees, agents, attorneys, consultants or independent contractors shall have any liability to the Grantee or any Affiliate Person for any liability unless such liability arises because of the willful misconduct or gross negligence, as a result of
or in connection with the protection, breaking through, movement, removal, alteration, or relocation of any part of the System by or on behalf of the Grantee or the Grantor in connection with any emergency, public work, public improvement,
alteration of any municipal structure, any change in the grade or line of any Street, or the elimination, discontinuation, and closing of any Street, as provided in this Ordinance. 
  
 (F) Performance Bond 
  
 (1) To guarantee the timely construction of the System and of any upgrade undertaken during the term of this Ordinance, to ensure that the
operation of the System continues in an orderly and uninterrupted manner in the event of a default by the Grantee, and for the other purposes specified in Section 7(F)(3) hereof, the Grantee shall arrange for, and shall maintain throughout the term
of this Ordinance, a performance bond solely for the protection of the Grantor, with a corporate surety and trust company acceptable to the Director, as provided in this Section. 
  

 9 

 (2) The performance bond shall be in a face amount of One Hundred Thousand Dollars
($100,000.00). 
  
 (3) The performance bond shall
indemnify the Grantor, up to the full face amount of the bond, for: (i) the cost to continue any upgrade of the System in the Franchise Area and to maintain operation of the System following a termination of this Ordinance up to the date upon which
the face amount of the bond, plus all net revenue actually received through the continued operation of the System during said period, have been exhausted; (ii) any loss or damage to any municipal structure during the course of any construction or
operation of the System; (iii) any other costs, or loss or damage actually incurred by the Grantor as a result of the Grantee’s failure to perform its obligations pursuant to this Ordinance; (iv) the removal of all or any part of the System
from the Rights-of-Way; (v) the payment of compensation set forth in this Ordinance; (vi) the payment of premiums for the liability insurance required pursuant to this Ordinance; (vii) the removal of the System from the property of the Grantor at
the termination of this Ordinance, at the election of the Grantor, pursuant to this Ordinance; (viii) the payment to the Grantor of any amounts for which the Grantee is liable pursuant to Section 16 which are not paid by the Grantee’s
insurance; (ix) the payment of any other amounts which become due to the Grantor pursuant to this Ordinance or law; and (x) any costs, losses or damages incurred by the Grantor as a result of a default of the Grantee’s obligations under this
Ordinance. 
  
 (4) The performance bond shall be
in a form approved by the City Attorney. Such approval shall not be unreasonably withheld. Such bond shall provide that it may not be canceled without the consent of the Grantor. The Grantor will be given Sixty (60) days written notice by registered
mail, return receipt requested of intent to cancel or not renew this bond. 
  
 (5) The faithful performance by and the liability of the Grantee pursuant to this Ordinance shall not be limited by the acceptance of the bond required by this Section 7(F). 
  
 (6) Throughout the term of this Ordinance, or for as long as
the Grantee operates the System, which ever period is longer, and for at least ninety (90) days thereafter, the Grantee shall maintain the performance bond in the amount specified in this Section 7(F)(2). Within fifteen (15) business days after
receipt of notice from the Grantor that any amount has been withdrawn from the performance bond, as provided in this Section, the Grantee shall restore the performance bond to the amount required pursuant to Section 7(F)(2), provided that said
restoration obligation shall be suspended during the period of any judicial challenge by the Grantee to the propriety of said withdrawal from the performance bond. If a court determines that said withdrawal by the Grantor was improper, the Grantor
shall restore the improperly withdrawn amount to the performance bond. 
  
 (7) The Grantor shall have the right to withdraw amounts from the performance bond to cure any breaches of obligations for which the performance bond acts a security, 

  

 10 

 
provided, however, that the Grantor shall not make any withdrawals by reason of any breach for which the Grantee has not been given written notice and an
opportunity to cure pursuant to Section 15 of this Ordinance, including notice that the Grantor may make a withdrawal from the performance bond. The withdrawal of amounts from the performance bond shall constitute a credit against the amount of the
applicable liability of the Grantee to the Grantor but only to the extent of said withdrawal. 
  
 Section 8 — Service Obligations 
  
 (A) Grantee shall make service available to any subscriber within the City upon subscriber’s request and at the standard connection charge if the connection requires no more than a one hundred fifty (150) foot
aerial or underground drop (hereinafter the “Standard Drop”), measured from, the new subscriber’s residence or place of business to Grantee’s nearest activated coaxial distribution line, and includes one (1) outlet and standard
materials. 
  
 (B) If making service available requires more than
a Standard Drop (such as a wall fish installation), Grantee may, after so informing the subscriber, charge the subscriber (i) the standard connection charge and (ii) an amount equal to the reasonable actual labor (including wages, benefits and
payroll taxes), material and other costs incurred by Grantee for the additional facilities and work (including a reasonable allowance for overhead); in the alternative, Grantee may charge an appropriate hourly service charge for the entire
installation. Extension to new subdivisions or developments within the Franchise Area shall be commenced within thirty (30) days after a request for service and service shall be activated within ninety (90) days, unless the Grantor consents to some
other time period. 
  
 (C) In addition to the obligations set
forth in Section 8(A) and 8(B) above, for requests of service by commercial, industrial, and non-residential customers requiring more than a Standard Drop, Grantee shall, within one hundred twenty (120) days following a request for service from any
potential commercial, industrial or non-residential customer, estimate the costs per customer of supplying services to all the potential contiguous customers within an area reasonably defined by Grantee, including the potential customer requesting
service. Grantee shall (i) provide the potential customer requesting service with a written estimate of the costs of providing that customer with service, along with an statement that such costs shall only apply if all (or a specified percentage) of
the other potential commercial, industrial or non-residential customers in the service area defined by Grantee also request comparable service, and (ii) offer to provide the potential customer requesting service as well as all the other potential
contiguous customers, with a list of the names and addresses of all the potential customers in the area defined by Grantee. If the potential customer requesting service asks Grantee in writing for such a list of names and addresses, Grantee shall,
at its cost, provide the potential customer requesting service and all the other potential customers in the defined service area with a copy of such written estimate of costs and the names and addresses of all such 

  

 11 

 
potential customers in the defined service area, thereby enabling the potential customer requesting service and all the other potential customers in the
defined area jointly to agree to obtain service at the lowest possible group rates; provided, however, that Grantee shall only be required to provide such a list of names and addresses if a commercial service is reasonably available to provide
Grantee with such a list. Grantee may require that such customer or customers enter contracts which will reasonably assure adequate revenues to provide Grantee with recovery of the full costs and expenses of constructing and operating the line
extension, including a reasonable return on investment over the first five years of operation. Grantee shall provide the City with one (1) copy of the written cost estimates and any list of names and addresses of potential customers provided to the
potential customer requesting service. 
  
 (D) Throughout the term
of the Franchise, the Grantee shall endeavor to offer to all Subscribers a diversity of video programming services. 
  
 (E) The Grantee shall not discriminate or permit discrimination between or among any Persons in the availability of Services. It shall be the right of all
Persons to receive continuously all available Services insofar as their financial and other obligations to the Grantee are satisfied. 
  
 (F) The Grantee shall provide a standard service drop from the subscriber network to one point determined by the City in each City building, fire station,
community center, library, and other public facilities, as they develop within the City, and to one point determined by each educational institution for each public primary, middle, secondary, higher education and technical school located within the
Grantee’s service areas, including schools constructed subsequent to the effective date of this Ordinance, with cable service including the basic service tier containing over-the-air local broadcast stations and all public, educational and
governmental access channels required to be carried on basic, together with the immediately subsequent tier of programming (if any) containing basic satellite services (such as CNN, Discovery, ESPN and USA), but excluding any subscriber equipment
and subsequent or higher tier of programming, including a la carte services, premium and related services (such as DMX, Disney, HBO and Showtime) and any pay-per-view or per-event programming (such as Action, Request or Viewer’s Choice). Such
cable service shall be provided without charge and at no monthly service charge for the first connection or drop, and with additional outlets to be provided to any public facilities at the request of the City Manager at the cost of labor and
materials; provided, however, (i) that each such facility be located within 150 feet of Grantee’s existing activated coaxial distribution system; (ii) that wiring provided for facilities beyond 150 feet of Grantee’s activated distribution
system be provided at Grantee’s cost for the portion beyond 150 feet; (iii) that Grantee is able to secure all necessary rights-of-way upon reasonable terms and conditions; (iv) that the location of the outlet provided with basic service is
reasonably positioned in relation to the entry point of the drop into the facility; (v) that Grantee not be required to relocate any existing outlet in any public facility now provided with free basic service; (vi) that Grantee be required to
provide such service to government employees, but not transient members of the public, in police stations providing overnight occupancy, (vii) that Grantee be required to provide such service to municipal or public facilities, but not to private
for-profit or non-profit hospitals or other organizations; and (viii) that wiring provided by Grantee for additional outlets, if not installed by the 

  

 12 

 
City or the recipient of such additional outlets, shall be provided by Grantee on the basis of actual costs for labor and materials, together with a
reasonable allowance for overhead not to exceed fifteen percent (15%), and Grantee shall provide the recipient of such wiring with a written estimate of such costs in advance of installation. The public and educational buildings to be served by
Grantee under this Section include, at a minimum, the following buildings: 
  

	1.	City of Clearwater Services Complex 

 100 S. Myrtle Ave.

  

	2.	City of Clearwater Police Department 

 200 S. East Ave.

  

	3.	City of Clearwater Fire Department 

 610 Pierce St.

  

	4.	City Hall 

 112 Osceola Ave. 
  

	5.	Harbor View Center 

 300 Cleveland St. 
  

	6.	Pinellas County Utilities Building 

 14 S. Fort Harrison

  

	7.	Pinellas County Courthouse 

 315 Court St. 
  

	8.	Pinellas County 

 310 Court St. 
  

	9.	Pinellas County 

 440 Court St. 
  

	10.	Clearwater Public Library 

 100 Osceola Ave. 
  
 Section 9 — Public Services 
  
 (A) In accordance with Section 611 of the Cable Act (47 U.S.C. § 531),
the Grantee agrees to provide Channel capacity to be designated for public, educational or governmental (“PEG”) use and related equipment and facilities, services and/or financial support for the development and use of PEG access as
provided in Appendix C. 
  
 (B) The Grantee shall also provide
capital grants and ongoing support payments of the acquisition, lease or other provision or use of PEG access facilities and equipment as provided in Appendix C. 
  
 Section 10 — Institutional Network 
  
 The Grantee’s obligations with respect to the Institutional Network shall be in accordance with Appendix D. 

 

 13 

 Section 11 — Fees and Charges 
  
 (A) General requirements– 
  
 (1) The Grantee shall comply at all times with the provisions of the Cable Act and FCC rules and regulations applicable to rates and
charges for any Service and the associated terms and conditions for the provision of any Service. 
  
 (2) During the term of this Ordinance, the Grantee shall maintain with the Grantor a complete listing of fees, charges, deposits and
associated terms and conditions for all Services. 
  
 (3) The Grantor reserves the right to regulate the rates, fees, charges, deposits and associated terms and conditions for any Service provided pursuant to this Ordinance to the fullest extent permitted by applicable law. 
  
 (B) In addition to the requirements set forth in Section 7.1 of Appendix E to
this Ordinance, not less than thirty (30) days prior to the effective date of any change in any fee, charge, deposit, term or condition (or such shorter period as may upon a showing of good cause be approved by the Responsible Franchising Official),
the Grantee shall (i) submit a revised listing of fees, charges, deposits and associated terms and conditions to the Responsible Franchising Official and (ii) provide written notice of the proposed change to each affected Subscriber. 
  
 (C) The Grantee shall not discriminate or permit discrimination between or
among any Persons in the rates, terms and conditions for any Service, except as set forth below. The foregoing requirements shall not prevent the use of: (i) different charges for residential Subscribers than for nonresidential Subscribers, except
with respect to Basic Service; (ii) short-term sales promotions and other short-term discounts or reduced charges; (iii) reasonable discounts or reduced charges to senior citizens or other economically disadvantaged groups; or (iv) bulk rate
arrangements. 
  
 Section 12 — Customer Service;

 Subscriber Bills; and Privacy Protection 
  
 (A) The Grantee agrees to comply in all respects with the requirements of the customer service standards set forth in Appendix E to this Ordinance. The
Grantee shall also comply with all rules and regulations established by the FCC pursuant to Section 632 of the Cable Act (47 U.S.C. § 552). 
  
 (B) The Grantee shall comply at all times with the provisions of the Cable Act and FCC rules and regulations applicable to Subscriber bills, including,
but not limited to, the format and itemization thereof and shall use all reasonable efforts to ensure Subscriber bills are not misleading. 
  
 (C) The Grantee shall comply at all times with the Subscriber privacy provisions of the 

  

 14 

 
Cable Act or other applicable law. The Grantee shall cooperate with the Grantor so as to ensure the Grantor’s ability to enforce the terms and
conditions of this Ordinance by providing, upon the request of the Responsible Franchising Official, such Subscriber information as may be reasonably requested by the Responsible Franchising Official. 
  
 (D) The grantee shall comply at all times with FCC rules and regulations
applicable to Subscriber equipment and equipment compatibility. 
  
 Section 13 — Oversight and Regulation 
  
 (A)
The Grantor shall have the right to oversee, regulate, and periodically inspect the construction, operation, maintenance and upgrade of the System, and all parts thereof, in accordance with the provisions of this Ordinance and applicable law,
including the Grantor’s police power. 
  
 (B) When reasonably
necessary to the administration or enforcement of the Ordinance, and at the request of the Grantor, the Grantee shall promptly submit to the Grantor such information as the Grantor may request regarding the Grantee, its financial statements or other
financial information, its compliance with any term or condition of this Ordinance, with respect to the System or its operation, any Service distributed over the System, or any activity or function associated with the production or distribution of
any Service over the System. 
  
 (C) Throughout the term of the
Agreement, the Grantee shall maintain in the Franchise Area, or make available in the Franchise Area within fifteen (15) business days, complete and accurate books of account and records regarding the Grantee’s ownership and operation of the
System and the provision of Services over the System, including without limitation, books of account and records adequate to enable the Grantee to demonstrate that it is, and throughout the term of this Ordinance has bee, in compliance with this
Ordinance. All such documents pertaining to financial matters which may be the subject of an audit by the Grantor shall be retained by the Grantee for a minimum of three (3) years following termination of this Ordinance. 
  
 (D) The Grantor’s rights of inspection and audit shall include–

  
 (1) Upon notice to the Grantee, the Grantor
or its designated representatives, shall have the right to examine, when reasonably necessary to the administration or enforcement of the Ordinance in the Franchise Area, all books and records pertaining to the Grantee’s or any Affiliated
Person’s ownership or operation of the System or to the Grantee’s or Affiliated Person’s provision of Services over the System. Further, during normal business hours and upon notice to the Grantee, the Grantor or its designated
representatives may inspect and examine any other aspect of the System, including facilities and equipment thereof. 
  
 (2) Access by the Grantor to any of the documents, records or other information covered by this Section 13(D) shall not be denied by the
Grantee on grounds that such 

  

 15 

 
documents, records or information are alleged by the Grantee to contain proprietary information, provided that this requirement shall not be deemed to
constitute a waiver of the Grantee’s right to assert that the proprietary information contained in such documents, records or other information, should not be disclosed and to withhold such information upon the agreement of the Grantor. If the
Responsible Franchising Official concurs with the Grantee’s assertion regarding the proprietary nature of such information, the Grantor will not disclose such information to any Person, unless required by applicable law or order of governmental
authority. If the Responsible Franchising Official does not concur with such assertion, then the Grantee may appeal such decision to the appropriate individuals or bodies within the Grantor in accordance with applicable laws and procedures. If the
Grantor does not concur with the Grantee’s assertion, or if the Grantee does not appeal, then the Grantee shall promptly provide such documents, including the alleged proprietary portion thereof, to the Grantor, provided that the Grantee shall
not be required to provide the proprietary portion thereof during the pendency of any court challenge to such provision. 
  
 (3) The Grantor may conduct a full compliance audit and hold public hearings at any time during the term of the Franchise, provided it
gives the Grantee written notice ten (10) days in advance of the commencement of such audits and associated hearings. 
  
 Section 14 — Restrictions Against 
 Assignments and Other Transfers 
  
 (A) The
Grantee may not transfer the Franchise or any of the Grantee’s rights or obligations in or regarding the System or the Franchise to any person or entity not wholly owned by GTE Corporation, either directly or through a wholly-owned subsidiary,
without the prior written consent of the Grantor. Such consent shall not be unreasonably withheld. 
  
 (B) No change in Control of the Grantee, the System or the Franchise to any person or entity not wholly owned by GTE Corporation, either directly or
through a wholly-owned subsidiary, shall occur after the Effective Date, by act of the Grantee or by act of any Person holding Control of the Grantee, the System or the Franchise, by operation of law, or otherwise, without the prior written consent
of the Grantor. Such consent shall not be unreasonably withheld. 
  
 (C) Any request for approval shall be handled by the Grantor in accordance with its customary rules and procedures. In connection with any request for approval, the Grantee shall submit to the Grantor such information as the Grantor may
reasonably request. 
  

 16 

 Section 15 — Specific Rights and Remedies 
  
 (A) The Grantee agrees that the Grantor shall have the specific rights and
remedies set forth in this Section 15. These rights and remedies are in addition to any and all other rights or remedies, now or hereafter available to the Grantor to enforce the provisions of this Ordinance, and will not be deemed waived by the
exercise of any other right or remedy. The exercise of any such right or remedy by the Grantor shall not release the Grantee from its obligations or any liability under this ordinance, except as expressly provided for in this Ordinance or as
necessary to avoid duplicative recovery from or payments by the Grantee. 
  
 (B) Events of default – 
  
 (1) The Grantee agrees that an Event of Default shall include, but shall not be limited to, any of the following acts or failures to act by the Grantee: 
  
 (a) Any substantial failure to comply with any material provision of this Ordinance that is not cured within
thirty (30) days after notice pursuant to this Section 15; 
  
 (b) The occurrence of any event which may reasonably lead to the foreclosure or other similar judicial or nonjudicial sale of all or any material part of the System; 
  
 (c) The condemnation by a public authority other than the
Grantor, or sale or dedication under threat or in lieu of condemnation, of all or any part of the System, the effect of which would materially frustrate or impede the ability of the Grantee to carry out its obligations and the purposes of this
Ordinance; 
  
 (d) In the event that the Grantee
shall suspend or discontinue its business, shall make an assignment for the benefit of creditors, shall fail to pay its debts generally as they become due, shall become insolvent (howsoever such insolvency may be evidenced), shall be adjudicated
insolvent, shall petition or apply to any tribunal for, or consent to, the appointment of, or taking possession by, a receiver, custodian, liquidator or trustee or similar official pursuant to state or local laws; 
  
 (e) A persistent failure by the Grantee to comply with any
of the provisions, terms or conditions of this Ordinance or with any rules, regulations, orders or other directives of the Grantor after having received notice of a failure to comply. 
  
 (2) Upon the occurrence of an Event of Default, then, in accordance with the procedures provided in Section
15(B)(3), the Grantor may at any time during the term of this Ordinance: 
  
 (a) Draw upon the Performance Bond, as permitted by this Ordinance; and/or 
  

 17 

 (b) Require the Grantee to take such actions as the Grantor deems appropriate in the
circumstances; and/or 
  
 (c) Seek money damages
from the Grantee as compensation for such Event of Default; and/or 
  
 (d) Seek to obtain the appointment of a court-appointed trustee or similar Person to take any actions which the Grantor deems appropriate in the circumstances; and/or 
  
 (e) Revoke the Franchise by termination of this Ordinance
pursuant to this Section 15; and/or 
  
 (f)
Exercise any other remedies that may be available under applicable law. 
  
 (3) The Grantor shall exercise the rights provided in Section 15(B)(2) in accordance with the procedures set forth below: 
  
 (a) The Responsible Franchising Official shall notify the Grantee, in writing, of an alleged Event of Default, which notice shall specify
the alleged Event of Default with reasonable particularity. The Grantee shall, within thirty (30) days after receipt of such notice or such longer period of time as the Responsible Franchising Official may specify in such notice, either cure such
alleged Event of Default or, in a written response to the Responsible Franchising Official, either present facts and arguments in refutation or excuse of such alleged Event of Default or state that such alleged Event of Default will be cured and set
forth the method and time schedule for accomplishing such cure. 
  
 (b) The Responsible Franchising Official shall determine (A) whether an Event of Default has occurred; (B) whether such Event of Default is excusable; and (C) whether such Event of Default has been cured or will be
cured by the Grantee. 
  
 (c) If the Responsible
Franchising Official determines that an Event of Default has occurred and that such Event of Default is not excusable and has not been or will not be cured by the Grantee in a manner and in accordance with a schedule reasonably satisfactory to the
Responsible Franchising Official, then the Responsible Franchising Official shall prepare a written report which may recommend the action to be taken by the Grantor’s governing body. The Grantor shall provide notice and a copy of such report to
the Grantee. In the event that the Grantor’s governing body determines that such Event of Default has not occurred, or that such Event of Default either has been or will be cured in a manner and in accordance with a schedule reasonably
satisfactory to the Grantor’s governing body, or that such Event of Default is excusable, such determination shall conclude the investigation. 
  

 18 

 (d) If the Grantor’s governing body determines that such Event of Default has
occurred, and that such Event of Default has not been and will not be cured in a manner and in accordance with a schedule reasonably satisfactory to the Grantor’s governing body, and that such Event of Default is not excusable, then the Grantor
may take any of the actions provided in Section 15(B)(2). 
  
 (C)
In the event of any termination of this Ordinance, whether by expiration (where the Grantee does not seek renewal or where renewal is denied), revocation or otherwise, the Grantor may (i) direct the Grantee to operate the System on behalf of the
Grantor pursuant to the provisions of this Ordinance and such additional terms and conditions as are equitable to the Grantor and the Grantee, for a period of up to twelve (12) months; or (ii) order the Grantee to cease all construction and
operational activities in a prompt and workmanlike manner. 
  
 (D)
In addition to its rights under Section 15(C), upon any termination, the Grantor may issue a removal order directing the Grantee to remove, at the Grantee’s sole cost and expense, all or any portion of the System from all Rights-of-Way and
other public or nonpublic property within the Franchise Area, subject to the following: 
  
 (1) in removing the System, or any part thereof, the Grantee shall, at its own expense, refill and compact any excavation it makes, and
shall leave the Rights-of-Way and other property, including utility cables, wires and attachments, in as good condition as that prevailing prior to the Grantee’s removal of the System; 
  
 (2) the liability insurance and indemnity provisions of this
Ordinance shall remain in full force and effect during the period in which the System is being removed and the associated repairs to the Rights-of-Way and other property are being made; and 
  
 (3) if in the reasonable judgment of the Grantor, the
Grantee fails to substantially complete removal, including repair of the Rights-of-Way and other property within twelve (12) months of the Grantor’s issuance of a removal order, the Grantor shall have the right to: (A) authorize removal of the
System, at the Grantee’s cost, by another Person; and (B) declare that all rights, title and interest to the System belong to the Grantor, including any portion of the System not designated for removal, without compensation to the Grantee. The
Grantee shall execute and deliver such documents as the Grantor may request, to evidence such ownership by the Grantor. 
  
 Notwithstanding the foregoing, the Grantee may dispose of any portion of the System not designated by the Grantor for removal during such twelve (12) month period,
provided, however, that if the Grantee fails to complete the removal of the portion(s) of the System designated for removal by the Grantor within such period, then all such portion(s) of the System not disposed of and all amounts collected for any
portion(s) of the System disposed of by the Grantee during such period shall belong to the Grantor, with no price due to the Grantee. 
  

 19 

 (4) Upon any termination and as an alternative to ordering removal of the System, the
Grantor may acquire or effect a transfer to a third party of all or any part of the System and all components thereof necessary to maintain and operate the System pursuant to the terms of this Ordinance. 
  
 (5) The price to be paid to the Grantee upon an acquisition
or transfer by the Grantor shall depend upon the nature of the termination as follows: 
  
 (a) if the Franchise expires without the Grantee seeking removal or if the renewal is denied, then the price shall be the fair market
value of the System valued as a going concern with a deduction for the value allocable to the Franchise itself; and 
  
 (b) if the termination is due to a revocation of the Franchise for cause, such as the occurrence of an Event of Default as provided in
Section 15(B), the price shall be an equitable price, considering the injury to the Grantor and the residents of the City of Clearwater and with no value allocable to the Franchise itself. 
  
 (E) In the event of any acquisition, transfer or Abandonment pursuant to
Section 15(D), the Grantee shall: 
  
 (1)
cooperate with the Grantor or third party in maintaining continuity in the distribution of Services to Subscribers over the System; 
  
 (2) promptly execute all appropriate documents to transfer to the Grantor or third party title to the System, all components necessary to
operate and maintain the System, and any rights, contracts, permits or understandings necessary to operate or maintain the System including those necessary to the distribution of Services over the System. All items transferred shall be transferred
free of any liabilities, except for the interests in collateral of lending institutions which are secured creditors or mortgagees of the Grantee with respect to the transferred collateral at the time of transfer. With respect to such creditors, the
Grantor shall only be obligated to repay any outstanding amounts to the extent of the net operating revenues received by the Grantor from its operation of the System; and 
  
 (3) promptly supply the Grantor or third person with all records necessary to reflect the change in
ownership and to operate and maintain the System. 
  
 (F)
Notwithstanding any provisions to the contrary in this Section 15, Grantee may terminate the Franchise and all of its obligations under this Ordinance and transfer all of its rights in or to the System to its affiliated telecommunications company,
GTE Florida Incorporated (“GTEFL”) under the following circumstances: 
  
 (1) At any time following sixty (60) days’ prior written notice to the City (or such shorter prior written notice as may be required
under an applicable FCC or federal court order) if, pursuant to an applicable final order by the FCC or a federal court, Grantee determines in the exercise of its good faith legal judgment that it is prohibited by federal or state law from acting as
a cable operator within the City or otherwise complying with the material terms of this Franchise Agreement. 
  

 20 

 (2) At any time following sixty (60) days prior written notice to the City, if Grantee
determines in the good faith exercise of its business judgment that developments in applicable law or technology indicate that video consumers in the City can be better served by Grantee and/or its affiliate, GTEFL, through a mode of operation
inconsistent with or not within the scope of this Franchise. 
  
 (3) Within ninety (90) days after the end of five (5) years from the effective date of this Ordinance, if at the end of such five (5) year period, Grantee does not then have subscribers on its cable system served by
its headend facilities in the City equal to at least ten percent (10%) of the total homes passed and capable of receiving service from such cable system. Notice to terminate under this provision shall be given to the City in writing, with such
termination to take effect no sooner than one hundred and twenty (120) days after giving such notice. Grantee shall also be required to give its then current subscribers not less than ninety (90) days prior written notice of its intent to cease
operations. 
  
 (G) In the event that Grantee terminates this
Franchise and assigns or transfers its rights in the System to GTEFL pursuant to this Section 15(F), then GTEFL shall be entitled to utilize the System for all lawful purposes related to GTEFL’s telecommunications business, in accordance with
GTEFL’s existing grant of authority from Grantor pursuant to Ordinance No. 5757-95, as it may hereafter be renewed or amended. After such a transfer, GTEFL’s use of the System as a cable system or an open video system, pursuant to sections
651 and 653 of the Telecommunications Act of 1996, shall be subject to and conditioned upon the following: 
  
 (1) GTEFL negotiating in good faith the terms and conditions pursuant to which GTEFL will be authorized to provide such service and such
terms and conditions shall be, to the extent authorized under applicable law and in compliance with any applicable common carrier requirements, substantially similar to the provisions contained in this Ordinance, to the extent that such provisions
are consistent with the permissible operating business parameters of the mode of GTEFL’s operation. 
  
 (2) Grantee, to the extent Grantee becomes a video program provider utilizing GTEFL’s System, and to the extent authorized under
applicable law and in compliance with any applicable common carrier requirements, negotiating in good faith an agreement with the City, containing provisions substantially similar to the provisions contained in this Ordinance, to the extent that
such provisions are consistent with the permissible operating business parameters of the new mode of Grantee’s operation. 
  

 21 

 Section 16 — Liability and Insurance 
  
 (A) Prior to commencement of construction, but in no event later than sixty
(60) days after the effective date of the Franchise and thereafter continuously throughout the duration of the Franchise and any extensions or renewals thereof, the Grantee shall furnish to the City, certificates of insurance, approved by the City,
for all types of insurance required under this Section. Failure to furnish said certificates of insurance in a timely manner shall constitute a violation of this Ordinance. 
  
 (B) Neither the provisions of this Section or any damages recovered by the City hereunder, shall be construed to or limit
the liability of the Grantee under any Franchise issued hereunder or for damages. 
  
 (C) All insurance policies maintained pursuant to this Ordinance or the Franchise shall contain the following, or a comparable, endorsement: 
  
 It is hereby understood and agreed that this insurance policy may not be canceled by the insurance company nor the intention
not to renew he stated by the insurance company until thirty (30) days after receipt by the City Manager, by certified mail, of a written notice of such intention to cancel or not to renew. 
  
 (D) The franchise agreement and all contractual liability insurance policies
maintained pursuant to this Ordinance of the franchise shall include the following provisions: 
  
 The Franchisee/Grantee/Insured agrees to indemnify, save harmless and defend the City of Clearwater, its officials, agents, servants, and employees, and
each of them against and hold it and them harmless from any and all lawsuits, claims, demands, liabilities, losses and expenses, including court costs and reasonable attorney’s fees for or on account of any injury to any person, or any death at
any time resulting from such injury, or any damage to any property, which may arise or which may be alleged to have arisen, whether in whole or in part, out of or in connection with the actions or omissions of the grantee. 
  
 (E) All insurance policies provided under the provisions of this Ordinance or
the Franchise shall be written by companies authorized to do business in the State of Florida, and approved by the State Department of Insurance. 
  
 (F) The City shall be named as an additional named insured on all general liability policies issued to the Grantee. 
  
 (G) To offset the effects of inflation and to reflect changing liability
limits, all of the coverage, limits, and amounts of the insurance provided for herein are subject to reasonable increase 

  

 22 

 
at the end of every three (3) year period of the Franchise, applicable to the next three year period, upon the determination of the City: provided at no time
shall the grantee be required to provide insurance in amounts of coverage which exceed that commonly provided throughout the Tampa Bay area by cable operators. 
  

(H) General Liability Insurance. The Grantee shall maintain, and by it acceptance of any Franchise granted hereunder specifically agree that it will
maintain throughout the term of the Franchise, general liability insurance insuring the Grantee in the minimum of: 
  

	 	(1)	$500,000 for property damage per occurrence; 

  

	 	(2)	$500,000 for property damage aggregate; 

  

	 	(3)	$1,000,000 for personal bodily injury or death to any one person; and 

  

	 	(4)	$3,000,000 bodily injury or death aggregate per single accident or occurrence. 

  

(I) Such general liability must include coverage for all of the following: comprehensive form, premises-operations, explosion and collapse hazard,
underground hazard, products/completed operations hazard, contractual insurance, broad form property damage, and personal injury. 
  
 (J) Automobile Liability Insurance. The Grantee shall maintain, and by its acceptance of any Franchise granted hereunder specifically agrees that it will
maintain throughout the term of the Franchise, automobile liability insurance for owned, non-owned, or rented vehicles in the minimum amount of: 
  

	 	(1)	$1,000,000 for bodily injury and consequent death per occurrence; 

  

	 	(2)	$1,000,000 for bodily injury and consequent death to any one person; 

  

	 	(3)	$500,000 for property damage per occurrence. 

  
 (K) Worker’s Compensation and Employer’s Liability Insurance. The Grantee shall maintain and by its acceptance of any Franchise granted
hereunder specifically agrees that it will maintain throughout the term of the Franchise, Worker’s Compensation and employer’s liability, valid in the State, in the minimum amount of: 
  

	 	(1)	Statutory limit for Worker’s Compensation. 

  

	 	(2)	$500,000 for employer’s liability. 

  

 23 

 Section 17 — Subsequent Action 
  
 (A) The Grantor and the Grantee hereby respectively waive any and all rights, other than constitutional rights, at any time
or in any manner or proceeding, to challenge this Ordinance or the validity of any term or provision of this Ordinance; provided, however, that the Grantor or the Grantee may challenge any provision of this Ordinance based on a change in law, should
the law pertaining to that particular provision change subsequent to the execution of this Ordinance. The Grantee agrees that it will not challenge the Grantor’s authority to enter into this Ordinance as of the effective date hereof.

  
 (B) In the event that, after the Effective Date, any court,
agency, commission, legislative body, or other authority of competent jurisdiction: (A) declares this Ordinance invalid, in whole or in part, or (B) requires the Grantee either to: (a) perform any act which is inconsistent with any provision of this
Ordinance or (b) cease performing any act required by any provision of this Ordinance, then the Grantee and the Grantor shall enter into good faith negotiations to amend this Ordinance, so as to enable the Grantee to perform obligations and provide
Services for the benefit of the Grantor and others equivalent to those immediately prior to such declaration or requirement, to the maximum extent consistent with said declaration or requirement. In connection with such negotiations, the Grantor and
the Grantee shall consider whether the circumstances existing at that time are such that the Grantee should continue to perform such obligations or their equivalent. 
  
 (C) To the extent that any statute, rule, regulation, ordinance or any other law is enacted, adopted, repealed, amended,
modified, changed or interpreted in any way during the term of this Ordinance so as to enhance the Grantor’s ability to meet the cable-related needs and interests of the community, the Grantor and the Grantee shall negotiate in good faith as to
what modifications to this Ordinance or regulation of the System might be appropriate to reflect such enactment, adoption, repeal, amendment, modification, change or interpretation. 
  
 Section 18 — Miscellaneous 
  
 (A) Controlling Authorities. This Ordinance is made with the understanding that its provisions are controlled by the
Cable Act, other federal laws, state laws, and all applicable local laws, ordinances, and regulations. 
  
 (B) Appendices. The Appendices to this Ordinance, attached hereto, and all portions thereof and exhibits thereto, are, except as otherwise
specified in such Appendices, incorporated herein by reference and expressly made a part of this Ordinance. 
  
 (C) Enforceability of Agreement: No Opposition. By execution of this Ordinance, the Grantee acknowledges the validity of the terms and conditions
of this Ordinance under applicable law in existence on the Effective Date, and pledges it will not assert in any manner at any time or in any 

  

 24 

 
forum that this Ordinance, the Franchise, or the processes and procedures pursuant to which this Ordinance was entered into and the Franchise was granted are
not consistent with the applicable law in existence on the Effective Date. 
  
 (D) Notices. All notices shall be in writing and shall be sufficiently given and served upon the other party by first class mail, registered or certified, return receipt requested, postage prepaid, and
addressed as follows: 
  

			
	 THE GRANTOR:
	  	City of Clearwater
	 	  	P.O. Box 4748
	 	  	112 S. Osceola Avenue
	 	  	Clearwater, FL 34618-4748
	 	  	Attn: City Manager
		
	 With a copy to:
	  	City of Clearwater
	 	  	P.O. Box 4748
	 	  	112 S. Osceola Avenue
	 	  	Clearwater, FL 34618-4748
	 	  	Attn: City Attorney
		
	 THE GRANTEE:
	  	GTE Media Ventures Incorporated
	 	  	600 Hidden Ridge HQE04G06
	 	  	P.O. Box 152092
	 	  	Irving, TX 75015-2092
	 	  	Attn: President
		
	 With a copy to:
	  	GTE Telephone Operations
	 	  	600 Hidden Ridge HQE04H07
	 	  	P.O. Box 152092
	 	  	Irving, TX 75015-2092
	 	  	Attn: Vice President, General Counsel

  
 (E) Police
Powers. In accepting this Franchise, the Grantee acknowledges that its rights hereunder are subject to the police powers of the Grantor to adopt and enforce general ordinances necessary to the safety and welfare of the public; and it agrees to
comply with all applicable general laws and ordinances enacted by the Grantor pursuant to such power. 
  
 Any conflict between the provisions of this Franchise and any other present or future lawful exercise of the Grantor’s police powers shall be
resolved in favor of the latter, except that any such exercise that is not of general application in the jurisdiction or applies exclusively to the Grantee’s System or Cable Communications Systems which contain provisions inconsistent with this
Franchise shall prevail only if upon such exercise, the Grantor finds an emergency exists constituting a danger to health, safety, property or general welfare or such exercise is mandated by law. 
  

 25 

 (F) Binding Effect. This Ordinance shall be binding upon and inure to the benefit of the parties
hereto and their respective successors and permitted transferees and assigns. All of the provisions of this Ordinance apply to the Grantee, its successors, and assigns. 
  
 (G) No Waiver: Cumulative Remedies. No failure on the part of the Grantor to exercise, and no delay in exercising,
any right or remedy hereunder including, without limitation, the rights and remedies set forth in Section 15 of this Ordinance, shall operate as a waiver thereof, nor shall any single or partial exercise of any such right or remedy preclude any
other right or remedy, all subject to the conditions and limitations established in this Ordinance. The rights and remedies provided herein including, without limitation, the rights and remedies set forth in Section 15 of this Ordinance, are
cumulative and not exclusive of any remedies provided by law, and nothing contained in this Ordinance shall impair any of the rights or remedies of the Grantor under applicable law, subject in each case to the terms and conditions of this Ordinance.

  
 (H) Severability. If any section, subsection, sentence,
clause, phrase, or other portion of this Ordinance is, for any reason, declared invalid, in whole or in part, by any court, agency, commission, legislative body, or other authority of competent jurisdiction, such portion shall be deemed a separate,
distinct, and independent portion. Such declaration shall not affect the validity of the remaining portions hereof, which other portions shall continue in full force and effect. 
  
 (I) No Agency. The Grantee shall conduct the work to be performed pursuant to this Ordinance as an independent
contractor and not as an agent of the Grantor. 
  
 (J)
Governing Law. This Ordinance shall be deemed to be executed in the City of Clearwater, Florida, and shall be governed in all respects, including validity, interpretation and effect, and construed in accordance with, the laws of the State of
Florida, as applicable to contracts entered into and to be performed entirely within that State. 
  
 (K) Survival. All representations and warranties contained in this Ordinance shall survive the term of the Agreement. 
  
 (L) Delegation of Grantor Rights. The Grantor reserves the right to
delegate and redelegate, from time to time, any of its rights or obligations under this Ordinance to any body, organization or official. Upon any such delegation or redelegation, references to “Grantor” in this Ordinance shall refer to the
body, organization or official to whom such delegation or redelegation has been made. Any such delegation by the Grantor shall be effective upon written notice by the Grantor to the Grantee of such delegation. Upon receipt of such notice by the
Grantee, the Grantee shall be bound by all terms and conditions of the delegation not in conflict with this Ordinance. Any such delegation, revocation or redelegation, no matter how often made, shall not be deemed an amendment to this Ordinance or
require any consent of the Grantee. 
  
 (M) Claims Under
Agreement. The Grantor and the Grantee, agree that, except to the extent inconsistent with Section 635 of the Cable Act (47 U.S.C. § 555), any and all claims asserted 

  

 26 

 
by or against the Grantor arising under this Ordinance or related thereto shall be heard and determined either in a court of the United States located in
Tampa, Florida (“Federal Court”) or in a court of the State of Florida located in the City (“Florida State Court”). To effectuate this Ordinance and intent, the Grantee agrees that if the Grantor initiates any action against the
Grantee in Federal Court or in Florida State Court, service of process may be made on the Grantee either in person, wherever such Company may be found, or by registered mail addressed to the Grantee at its office in the Franchise Area as required by
this Ordinance, or to such other address as the Grantee may provide to the Grantor in writing. 
  
 (N) Modification. Except as otherwise provided in this Ordinance, any Appendix to this Ordinance, or applicable law, no provision of this Ordinance nor any Appendix to this Ordinance, shall be amended or
otherwise modified, in whole or in part, except by an instrument, in writing, duly executed by the Grantor and the Grantee, which amendment shall be authorized on behalf of the Grantor through the adoption of an appropriate resolution or order by
the Grantor, as required by applicable law. 
  
 (O) Delays and
Failures Beyond Control of Grantee. Notwithstanding any other provision of this Ordinance, the Grantee shall not be liable for delay in performance of, or failure to perform, in whole or in part, its obligations pursuant to this Ordinance due to
strike, war or act of war (whether an actual declaration of was is made or not), insurrection, riot, act of public enemy, accident fire, flood or other act of God, technical failure, sabotage or other events, where the Grantee has exercised all due
care in the prevention thereof, to the extent that such causes or other events are beyond the control of the Grantee and such causes or events are without the fault or negligence of the Grantee. In the event that any such delay in performance or
failure to perform affects only part of the Grantee’s capacity to perform, the Grantee shall perform to the maximum extent it is able to do so and shall take all steps within its power to correct such cause(s). The Grantee agrees that in
correcting such cause(s), it shall take all reasonable steps to do so in as expeditious a manner as possible. The Grantee shall notify the Grantor in writing of the occurrence of an event covered by this Section within five (5) business days of the
date upon which the Grantee learns of its occurrence. 
  
 Section
19 — Acceptance 
  
 Grantee shall signify its
acceptance of the Franchise terms in writing prior to the City Commission’s approval of this Ordinance by filing such written acceptance with the City Clerk. 
  

 27 

 Section 20 — Effective Date 
  
 This Ordinance shall take effect immediately upon adoption. 
  

			
	 PASSED ON FIRST READING
	 	 May 16, 1996

	 	 	 
	 PASSED ON SECOND AND
 FINAL READING AND ADOPTED
	 	 June 20, 1996

  

	
	
	 /s/ Rita Garvey

	

	 Rita Garvey, Mayor-Commissioner

  

	
	 ATTEST

	
	 /s/ Cynthia E. Goydeau

	

	 Cynthia E. Goydeau, City Clerk

  

	
	 APPROVED AS TO FORM
 AND LEGAL SUFFICIENCY

	
	 /s/ Pamela K. Akin

	

	 Pamela K. Akin, City Attorney

  

 28 

 APPENDIX A 
  

THE SYSTEM 
  

 APPENDIX A 
  

THE SYSTEM 
  

	1.	SYSTEM AND CAPACITY 

  
 a. System Design. The cable system shall be built to a 750 MHZ design with no more than five hundred (500) homes passed and 6 homerun fibers from the
headend or hub to each node. The plant hardware shall be 1 GHz passives, 1 GHz taps (1 GHz active platforms), 750 MHz amplifiers and other actives, and 60 volt powering. The system shall be capable of 79 analog channels (50 to 550 MHz), with 200 MHz
being reserved for future use including, but not limited to, digital transmission (550 to 750 MHz) in the forward direction and 5 to 40 MHz in the reverse direction. The system shall use all new fiber optics, coaxial cable and electronic and passive
devices. Notwithstanding the above, Grantee may lease fiber from a third party to integrate into the cable system whenever technically feasible. The system shall be designed so that ninety-five percent (95%) of the time there are no more than two
(2) line extenders in cascades and no more than three (3) system amplifiers in cascade. All aerial system amplifiers shall incorporate pilot controlled AGC level control. 
  
 The system shall be designed and constructed in accordance with the standards listed below, and the fiber cable shall have
not more than 7.4 dB of loss between the distribution CO and the fiber terminal. The following design specifications shall be adhered to. The system shall be operated in accordance with performance standards which meet FCC regulations and
specifications. After the system is constructed in compliance with this section and the design standards below. The Grantee’s compliance with the performance standards of the FCC shall constitute compliance with the ongoing technical standards
required by this Agreement 
  

			
	System Design - Minimum
		
	 C/N
	  	47 dB
	 XMOD
	  	53 dB
	 CTB
	  	53 dB
	 CSO
	  	53 dB
	 HUM
	  	  3%

  
 b. Construction
Oversight. Grantee shall oversee the construction. The oversight shall be headed by a Construction Manager with field engineers and field 

  

 - 2 - 

 
planning/quality control persons dedicated to the construction project. One hundred percent (100%) of the system shall be visually inspected to insure
compliance and ten percent (10%) of all work shall be tested by the system operator and system technicians. If during testing or inspection, the Grantee finds the quality of work to be substandard, the Grantee shall use its best efforts to take the
necessary corrective action in a timely manner. Grantee shall contact in person or by telephone ten percent (10%) of the subscribers to assess the quality of the work performed and any construction problems. The general contractor building the
system shall supervise any components of the system construction undertaken by independent contractors. 
  
 c. Compliance with Applicable Law. In construction, operating and maintaining the system, Grantee shall at all times comply with this Agreement and all
applicable laws and regulations. 
  
 d. Subscriber Drops. All
subscriber drops in the City shall meet the standards of the National Electric Code or the design specifications in A above. Each drop shall be tested by inserting a test signal at the upper end of the frequency spectrum (550 MHZ). The system shall
be designed to allow each subscriber drop to provide service to two (2) television outlets. 
  
 e. Equipment Quality. Equipment used for the distribution system, headend and reception facilities shall be of good and durable quality and be serviced and repaired on a regular basis and shall at all times be of
equal or better quality than the following equipment. 
  

					
	 	 	 Pair & Size

		
	 Fiber Optics:
	 	 AT&T - 4 DSX (armored) - BXD

	 	 	 - 4 DNX - BDX

	 	 	 - 4 GSX (armored) - BXD

	 	 	 - 4 GNX - BXD

		
	 Cable: Aerial:
	 	Comscope QR540 (feeder to the home), QR860 (express)
		
	             Underground:
	 	Comscope QR540 and QR860
		
	             Drop:
	 	Comscope RG6 & RG11
		
	 Trunk Amplifiers:
	 	General Instruments, 4 Hybrid Output, Powering Doubling, 750 MHZ
		
	 Line Extenders:
	 	General Instruments - AGC (Automatic Gain Control) Capable LX

  

 - 3 - 

			
		
	Power Supplies:	  	Power Guard Standby Battery Supplies, 6 amp 12 amp 15 amp
		
	Splitters:	  	General Instrument - SSP-K
		
	Subscriber Taps:	  	General Instrument FFT-K
		
	Connectors:	  	Gilbert - GRS-540
	 	  	   - GRS-860

		
	Pedestals:	  	 Channel SPH Series

	
	 Converters or Other Subscriber Equipment: General Instrument CFT2200, DCT1000

		
	 Satellite Receive Stations:
	  	 Scientific Atlanta Satellite Disk 4.5 Meters Noise Block Converters

		
	 	  	 General Instrument Receivers Video Cipher II + DSR1500 IRD

  
 f. Converters. Grantee
shall provide the converters specified in this Agreement to subscribers utilizing converters upon subscription to the system. Grantee shall not scramble the basic tier. 
  
 g. Emergency Alert. Grantee shall provide an all-channel audio-only emergency alert system for use by the City. The
emergency alert system shall be tested at least twice each year. The Grantee shall provide an automatic tome that shall commence emergency broadcast. Emergency messages shall be able to be initiated from any touch-tone phone with an access code. The
emergency alert service shall be upgraded throughout the Franchise term as set forth in FCC rules, regulations, or guidelines. Notwithstanding the foregoing, Grantee shall maintain throughout the term of this agreement the capacity for the City to
access the emergency alert system and shall not claim the City’s rights hereunder have been preempted by federal or state law. After July 1,1997, the cable system shall use a common EAS protocol, as defined in Section 11.31 in the Code of
Federal Regulations, to send and receive emergency alerts in accordance with the following: 
  

			
	 Two tone signal from storage device
	  	 Required, 8 to 25 seconds in duration

	 Digital encoder and decoder
	  	 Required

  
 The
digital encoder and decoder shall provide: 
  
 (1) a video message on all channels or other alerting techniques to the hearing impaired and deaf subscribers, 
  

 - 4 - 

 (2) an audio message and video interruption on all channels, 
  
 (3) a video message on at least one channel to all
subscribers 
  
 h. Ongoing Preventive Maintenance. System signal
levels for the individual channels at the headend shall be monitored and adjusted on a daily or every other day basis. The performance of the cable system at the ends of the cascades shall be monitored on a weekly basis for each node and monthly for
every end of line cascade. System frequency response shall be adjusted to meet peak performance on a twice a year cycle. 
  
 Standby power supplies shall be monitored for proper voltage and battery capacity on a quarterly year basis. Failure of the batteries to supply current
for a predetermined amount of time shall dictate replacement of the batteries. 
  
 The antennae and satellite dishes shall be maintained by having their alignment checked and realigned at least on a yearly basis or after any severe storm activity at the location of the antennae or dishes.

  
 Headend components such as processors and modulators shall
have their frequency response checked and adjusted twice a year. 
  
 Optical transmitters, receivers and optical path loss shall be monitored on at least a twice a year basis. Parameters found to be out of tolerance shall be adjusted. 
  
 FCC mandated signal leakage and system proof-of-performance tests shall be in accord with Part 76 of the federal Code of
Regulation. 
  
 i. Interference on Channels 3 and 8. Grantee shall
use its best efforts to minimize interference on Channels 3 and 8. During the term of the Franchise, Grantee shall provide notice to consumers, on how interference problems experienced by customers on specific channels can be alleviated, through TV
advertisements and billing messages mailed to subscribers. 
  

 - 5 - 

 j. Satellite Earth Station. The system configuration shall include earth stations which shall ensure the
ability to receive signals from operational communications satellites that predominately carry programming services available to cable systems throughout the life of the Franchise. 
  
 k. Standby Power. Grantee shall provide a twenty-four (24) hour power-generating capacity at the headend. Grantee shall
maintain standby power system supplies, rated for at least two (2.0) hours duration at all optical node locations in the distribution network. 
  
 l. Parental Control. Grantee shall provide to subscribers, upon request, parental control devices that allow any channel or channels to be locked out.
Upon request, Grantee shall, at no cost to the subscriber, provide devices that shall block out the audio and video of any channels carrying predominately adult programming. 
  
 m. Performance Testing. Grantee shall perform all system tests and maintenance procedures as required by and in accordance
with: the FCC; this Agreement; Grantee’s standards of good operating practice, and the National Cable Television Association’s test procedure guidelines. 
  
 n. Technical Standards. The cable communications system permitted to be operated hereunder shall be installed and operated
in conformance with this Agreement, National Electric Code, OSHA Rules and Regulations, GTE “Practices” manual of construction practices, where applicable to cable system construction, and FCC rules and regulations. Any FCC technical
standards or guidelines related to the cable communications system and facilities shall be deemed to be regulations under this Agreement. 
  
 o. Employee Identification. Grantee shall provide a standard identification document to all employees, including employees of subcontractors, who shall be
in contact with the public. Such documents shall include a telephone number that can be used to verify identification. In addition, Grantee shall use its best efforts to clearly identify all field personnel, vehicles, and other major equipment that
are operating under the authority of Grantee. 
  
 p. Stereo. The
system shall have the capability and shall provide Broadcast Television Systems Committee (BTSC) stereo signals on all satellite, broadcast and local services that transmit them. 
  
 q. State of the Art. Throughout the term of the Franchise, Grantee shall construct, operate, maintain, and upgrade the cable
system in order to ensure that it continuously conforms to the State of the Art. 
  

 - 6 - 

 r. Upstream Signals. To the extent that Grantee chooses to design its cable system for two-way
capability, Grantee agrees to use all reasonable efforts to design such two-way capability so as to permit the future implementation of upstream signal carriage without requiring modifications to its design. Grantee shall be required to offer
two-way services for subscribers only following satisfaction of each of the following conditions: (i) the offering of such two-way services is permissible under applicable federal and state laws, ordinances, rules and regulations, (ii) the Grantee
has secured all certificates, licenses, authorizations and approvals from federal and state agencies necessary for the offering of such services, provided, however, that the Grantee shall seek to obtain such approvals in a diligent and timely
manner, (iii) cable subscribers and/or potential cable subscribers have a demonstrable interest in subscribing to such two-way services, together with a demonstrable willingness to pay a reasonable rate for such services, in each case as evidenced
by at least one statistically significant survey, provided, however, that upon the reasonable written request of the City it shall be the Grantee’s burden to demonstrate to the City’s reasonable satisfaction that such subscriber interest
is insufficient and (iv) the investment necessary to implement such two-way capability, together with a reasonable rate of return, can be reasonably expected to be recovered from the incremental revenue anticipated from the provision of such
services over a period of time which is reasonable and customary in the cable television industry for such investments, and such investment shall not be recovered from subscribers to other or non-two way services. 
  

	2.	CONSTRUCTION 

  
 a. System Design Review. The City shall have the authority to review the technical design plans of the system to ensure that the system design meets the
requirements of this Agreement, as well as applicable portions of the City Code governing construction within public rights-of-way. Grantee’s engineer shall review the design with City designated persons. The following design information shall
be reviewed with City designated persons: engineering design maps; key for design maps; system level design information (e.g., block diagram of headend, satellite or off-air studies, power supply map); and test plan for the existing coaxial cable to
be used in the system. 
  
 b. Construction Manual. Grantee shall
construct the system in accordance with Grantee’s construction manual which shall be maintained by the City Clerk. 
  
 c. Underground Construction. Grantee shall participate in and use Florida One Call and ensure that cable is buried at a depth specified by City
regulations. 
  

 -7- 

 Temporary drops shall be buried within one month of installation, weather permitting. Grantee shall comply with the
City’s ten (10) year plan to have cable and utilities placed underground. Grantee in accordance with such plan shall at its expense, remove, relay, and relocate its equipment, provided, however, that other utilities are similarly required to do
such work at their own cost and expense. 
  
 d. Consumer
Compatibility. Grantee shall comply with FCC consumer compatibility rules and guidelines and shall use its best efforts to provide subscriber friendly technology. When High Definition Television (HDTV), is available, economically feasible, and
requested by our system subscribers, Grantee shall provide it. Grantee shall update the City of Clearwater as to the advances in and availability of new technology services such as HDTV, digital television, and digital compression. 
  
 Grantee shall provide the basic tier in unencoded and unscrambled form.
Subscribers shall not be required to use a set-top box, home terminal unit, cable box or similar device to receive any basic cable service. 
  
 e. Construction Timetable. The construction shall be completed within three (3) years of the franchise award. Grantee shall keep the Grantor informed of
the Company’s construction schedule, as necessary, to ensure public safety and/or comply with Grantor’s rules and regulations. 
  
 f. Right of Inspections. The Grantor shall have the right to inspect any construction and installation work performed subject to the provisions of this
Agreement, and shall make such tests as it shall find necessary to ensure compliance with the terms of this Agreement and other pertinent provisions of the law over which the Grantor has jurisdiction. 
  

 - 8 - 

 APPENDIX B 
  

Terms and Conditions 
 Applicable
to Work on the System 
  

 APPENDIX B 
  

Terms and Conditions 
 Applicable
to Work on the System 
  
 General Requirement. The
Grantee agrees to comply with each of the terms set forth in this Appendix B and in Appendix A to this Ordinance governing construction and technical requirements for the System, in addition to any other requirements or procedures reasonably
specified by the Grantor pursuant to its police power or as otherwise permitted by applicable law. 
  
 Quality. All work involved in the construction, operation, maintenance, repair upgrade, and removal of the System shall be performed in a safe,
thorough and reliable manner using materials of good and durable quality. If, at any time, a reasonable determination is made by the Grantor or any other agency or authority of competent jurisdiction that any part of the System, including, without
limitation, any means used to distribute Signals over or within the System, is harmful to the health or safety of any Person, then the Grantee shall, at its own cost and expense, promptly correct all such conditions. 
  
 Licenses and Permits. The Grantee shall have the sole responsibility
for diligently obtaining, at its own cost and expense, all permits, licenses, or other forms of approval or authorization necessary to construct, operate, maintain, repair or upgrade the System, or any part thereof, prior to commencement of any such
activity. 
  
 New Grades or Lines. If the grades or lines
of any Street within the Franchise Area are changed at any time during the term of this Ordinance, then the Grantee shall, at its own cost and expense and upon reasonable written notification and request of the Grantor, protect or promptly alter or
relocate the System, or any part thereof, so as to conform with such new grades or lines. In the event that the Grantee refuses or neglects to so protect, alter, or relocate all or part of the System, the Grantor shall have the right to break
through, remove, alter or relocate all or any part of the System without any liability to the Grantee, any Affiliated Person or any other Person, and the Grantee shall pay to the Grantor the documented costs incurred in connection with such breaking
through, removal, alteration, or relocation. 
  
 Protect
Structures. In connection with the construction, operation, maintenance, repair, upgrade, or removal of the System, the Grantee shall, at its own cost and expense, protect any and all existing structures belonging to the Grantor and all
designated landmarks. The Grantee shall obtain the prior approval of the Grantor before altering any water main, sewerage or drainage system, or any other municipal 

  

 2 

 
structure in the Rights-of-Way required because of the presence of the System in the Rights-of Way. Any such alteration shall be made by the Grantee, at its
sole cost and expense, and in any reasonable manner prescribed by the Grantor, the Grantee agrees that it shall be liable, at its own cost and expense, to replace or repair and restore to serviceable condition, in any reasonable manner as may be
specified by the Grantor, any Street or any municipal structure involved in the construction, operation, maintenance, repair, upgrade or removal of the System that may become disturbed or damaged as a result of any work thereon by or on behalf of
the Grantee pursuant to this Ordinance. 
  
 No Obstruction.
In connection with the construction, operation, maintenance, repair, upgrade, or removal of the System, the Grantee shall not obstruct the Rights-of-Way, subways, railways, passenger travel, river navigation, or other traffic to, from, or within
the Franchise Area without prior consent of the appropriate authorities. 
  
 Movement of Wire. The Grantee shall, upon prior written notice by the Grantor or any Person holding a permit to move any structure, temporarily move its wires to permit the moving of said structure. The Grantee
may impose a reasonable charge (which may require advance payment in appropriate circumstances) on any Person other than the Grantor for any such movement of its wires. 
  
 Safety Precautions. The Grantee shall, at its own cost and expense, undertake all necessary and appropriate efforts
to prevent accidents at its work sites, including the placing and maintenance of proper guards, fences, barricades, watchmen, and suitable and sufficient lighting. 
  
 Moving Wires. The Grantor may, in case of fire, disaster, or other such emergency, as reasonably determined by the
Grantor, in its sole discretion, cut or move any of the wires, cables, amplifiers, appliances, or other parts of the System, in which event the Grantor shall not incur any liability to the Grantee, any Affiliated Person or any other Person. The
Grantor shall take reasonable efforts to consult the Grantee prior to any such cutting or movement of its wires, and the Grantee shall be given the opportunity to perform such work itself. All documented costs to repair or replace such wires,
cables, amplifiers, appliances or other parts of the System shall be borne by the Grantee. 
  
 No Liability for Public Work, etc. Neither the Grantor nor its officers, employees, agents, attorneys, consultants or independent contractors shall have any liability to the Grantee or any Affiliated Person for
any liability as a result of or in connection with the protection, breaking through, movement, removal, alteration, or relocation of any part of the System by or on behalf of the Grantee or the Grantor in connection with any emergency, public work,
public improvement, alteration of any municipal structure, any change in the grade or line of any Street, or the elimination, discontinuation, and closing of any Street. 
  

 3 

 APPENDIX C 
  

PEG MATTERS 
  

 APPENDIX C 
 PEG Matters 
  
 ACCESS CHANNELS,
EQUIPMENT, FACILITIES, AND SERVICES 
  
 In order to develop and promote
educational, government access, and local programming for the system’s access channels, Grantee agrees to provide the following: 
  
 A. Access Channels. Grantee shall provide the following number of dedicated access channels: two (2) channels for government access (one for the
City of Clearwater and one for Pinellas County) and one (1) additional digital channel upon the City’s request to be used by the City for local government access, once Grantor provides programming generally on a digital basis; one (1) channel
for local origination; one (1) channel for public access; and two (2) channels for educational access (one for the Pinellas County School District and one for the St. Petersburg Junior College). Such channels shall be used exclusively for purposes
of public, educational and governmental access programming on a non-commercial, not-for-profit basis. Grantee shall carry and transmit on its lowest basic service level, on the access channels of its Cable System, the same public, educational and
governmental programming carried and transmitted on the access channels of the incumbent cable operator in the City, Time Warner Entertainment—Advance/Newhouse Partnership (“Time Warner”) or its successors or transferees, so long as
the signal for such programming is of high quality and is made available to Grantee at no fee. 
  
 Grantee shall interconnect the public, educational and governmental access channels of its Cable System with the public, educational and governmental access channels of all other local cable systems in order that the
programming on such channels can be universally available to all cable subscribers within the City. Grantee shall be responsible for any costs and expenses necessary to interconnect its Cable System to a mutually convenient and agreed upon point of
presence supplied by the other cable operators in the City. Grantor agrees to mediate any disputes between Grantee and other franchised cable operators related to the location of the interconnection point. If such parties, in the opinion of the City
are unable to agree on such interconnection point, such point will be determined by the City in the exercise of its absolute discretion. Grantee also agrees to negotiate in good faith an agreement with Time Warner, and its successors, assignees or
transferees, by which Grantee and Time Warner, and its successors, assignees or transferees, shall carry all access channels on their systems in the City utilizing the same channel numbers. 
  
 B. Government Access Equipment, Facilities and Support. Grantee agrees
to pay to the Grantor, within thirty (30) days after the effective date of this Franchise 

  

 2 

 
Ordinance, the sum of Sixty-seven Thousand Dollars ($67,000) and at the end of seven years after the effective date of this Franchise Ordinance the sum of
Fifty Thousand Dollars ($50,000). Such payments shall not be deducted from franchise fees. Grantor shall use such money to support and provide facilities and equipment for government access programming. Grantor shall provide Grantee with an
accounting for such funds within one (1) year of receipt. 
  
 C.
Public, Education and Government Access Support. Grantee agrees to pay to the Grantor, within thirty (30) days after the effective date of this Franchise Ordinance and on the anniversary of such date for the term of this Franchise, the
following amounts: 
  

				
	 Year 1
	  	$	50,000
	 Year 2
	  	$	50,000
	 Year 3
	  	$	75,000
	 Year 4
	  	$	75,000
	 Year 5
	  	$	75,000
	 Year 6
	  	$	100,000
	 Year 7
	  	$	100,000
	 Year 8
	  	$	100,000
	 Year 9
	  	$	125,000
	 Year 10
	  	$	125,000
	 	  	
	

	 Total
	  	$	875,000

  
 Such payments shall not be deducted
from franchise fees or collected from subscribers as an external cost pursuant to FCC rules. Grantor shall only use such money in support of public, education and government access programming. Grantor shall provide an accounting to Grantee annually
for such funds. 
  
 Grantee shall have the right to renegotiate with Grantor the
amounts and manner in which Grantee funds support for public, education and government access programming after the fourth anniversary of the effective date of the Franchise Ordinance if: (i) the County adopts a model for funding support for such
programming that is inconsistent with or fails to take into account the amounts to be paid by Grantee to Grantor hereunder; or (ii) Grantee’s actual number of Subscribers in the City after such four-year period is below twelve thousand five
hundred (12,500). To the extent necessary for Grantee to avoid further cost or obligation, Grantor shall negotiate in good faith a modification to Grantee’s obligations for support of public, education and government access support, equipment
and facilities contained in this Ordinance, if under FCC regulations or state or federal law, Grantee is required to share costs with the provider of such facilities (currently Time Warner Entertainment-Advance/Newhouse Partnership (“Time
Warner”)). In such negotiation, in addition to any costs Grantee may be obligated to share, it may be appropriate for Grantee to 

  

 3 

 
continue to provide some support to the City, taking into account the City’s needs and the reasonable profitability of the system. 
  
 D. Publicity. Grantee shall actively promote ongoing community
awareness of public, educational and government access channels, and public access facilities and training opportunities for public and educational access, at a minimum in its program guides containing listings of the local off-air broadcast signals
in the Grantee’s basic service tier, provided that the publisher of any such guide consents to the inclusion of information, at no cost to the Grantee, concerning public, educational and governmental access programming carried by the Grantee
based upon the good faith efforts of the Grantee to secure such listings, in an annual bill stuffer, and in public service announcements supplied by Grantor, all in such places and at such times as Grantee in its sole discretion shall determine, and
Grantee shall provide Grantor, on request, with a summary of its activities in this regard. 
  
 E. Single Entity Administration of Educational/Public Access Channels and Facilities. If during the term of this Franchise Ordinance, the County creates, or consents to the creation of, a single entity to
administer the use of the channels and the use of facilities for all education and public access purposes (the “Community Access Center”), and the costs of operating such Center are shared by all cable operators within the County, Grantor
shall negotiate in good faith a modification to Grantee’s obligations for support of public, education and government access support, equipment and facilities contained in this Ordinance. In such negotiation, in addition to any costs Grantee
may be obligated to share, it may be appropriate for Grantee to continue to provide some support to the City, taking into account the City’s needs and the reasonable profitability of the system. 
  

 4 

 APPENDIX D 
  

I-NET 
  

 APPENDIX D 
 I-NET 
  
 Grantor shall not be required to
provide or contribute towards the support of Grantor’s institutional network (“I-Net”). In lieu of any such obligation, Grantee shall pay the grant provided in Section 6 (E) of the Ordinance. 
  

 2 

 APPENDIX E 
  

CUSTOMER SERVICE STANDARDS 
  

 APPENDIX E 
  
 CUSTOMER SERVICE STANDARDS 
  
 INDEX 
  

					
	 	  	 	  	Page

			
	SECTION 1	  	SOLICITATION OF SUBSCRIPTIONS	  	3
			
	SECTION 2	  	TRAINING OF EMPLOYEES; TELEPHONES	  	5
			
	SECTION 3	  	BILLING	  	6
			
	SECTION 4	  	EQUIPMENT PROVIDED BY THE GRANTEE	  	9
			
	SECTION 5	  	OUTAGE CORRECTION AND REPAIR SERVICE	  	9
			
	SECTION 6	  	SUBSCRIBER COMPLAINTS	  	11
			
	SECTION 7	  	NOTICE	  	12
			
	SECTION 8	  	TERMINATION OF SERVICE AND DISCONNECTION	  	13
			
	SECTION 9	  	CREDITS AND REFUNDS	  	14
			
	SECTION 10	  	MISCELLANEOUS REQUIREMENTS	  	15
			
	SECTION 11	  	FAILURE TO COMPLY WITH THESE REQUIREMENTS	  	16
			
	SECTION 12	  	DEFINITIONS	  	17

  

 2 

 APPENDIX E 
  
 CUSTOMER SERVICE STANDARDS 
  
 SECTION 1 
 SOLICITATION OF
SUBSCRIPTIONS 
  
 1.1 Subscription Information.

  
 1.1.1 Before providing any service to any
potential Subscriber and at least once a year to all Subscribers, the Grantee shall provide the following subscription information to all potential Subscribers and all Subscribers, in a clear, complete and comprehensible form: 
  
 a. a description of the Cable Services provided by the
Grantee, accompanied by a listing of the charges for each such service, either a one or in combination; 
  
 b. a listing of all rates, terms and conditions for each Cable Service or tier of Cable Service, both alone and in combination, and all
other charges, such as for returned checks and for relocating cable outlets; 
  
 c. a general explanation of other communications devices which may be used in conjunction with the System, including but not limited to, video cassette recorders, remote control devices, closed captioning decoders,
parental control devices, and, if applicable, the use of publicly available equipment and a listing of the Grantee’s charges for connecting such devices to the System; 
  
 d. a description of the Grantee’s billing and collection procedures; 
  
 e. the procedure for the resolution of billing disputes,
including the telephone number of the City of Clearwater office Subscribers may call with regard to billing disputes, as specified by the Grantor; 
  
 f. a description of the Grantee’s policies concerning credits for outages and reception problems, consistent with these consumer
protection standards; 
  
 g. an explanation of
the procedures and charges, if any, for upgrading, downgrading or disconnecting services, consistent with these consumer protection standards; 
  

 3 

 h. the required time periods for the completion of installation requests, consistent with
these consumer protection standards, and an indication of the penalties for failure to complete installation within such time periods; 
  
 i. the complaint resolution process; 
  
 j. the procedures by which the Subscriber will be notified of any rate increase; 
  
 k. the local or toll-free numbers for the Grantee’s
Subscriber service telephone system; 
  
 l. a
listing of the access channels and a description of the purposes and uses of such channels; and 
  
 m. a description of significant rights accorded to the Subscriber pursuant to applicable law. 
  
 1.1.2 The Grantee shall deliver three (3) copies of all such
subscription information to the Grantor within three (3) days after distributing it to the first Subscriber or potential Subscriber so that the Grantor may ensure that the information contained therein comports with these consumer protection
standards and is not misleading. If the Grantor determines that such information does not comport with these consumer protection standards or this Ordinance or is misleading, the Grantor may order the Grantee to submit to any Subscriber or potential
Subscriber corrected subscription information. The Grantee agrees that the Grantor assumes no liability for the subscription information by virtue of its review of such information. 
  
 1.2 Right of Rescission. Anyone who requests the installation of Cable Service from the Grantee shall have the right
to rescind such request at anytime prior to the point in time at which physical installation upon the premises begins. Anyone who requests a particular service from the Grantee shall have the same right of rescission, except that such right shall
expire once the requested service is actually received by such Person. 
  
 1.3 Marker Showing Converter Dial Locations. The Grantee will provide Subscribers with a dial location card for all Cable Services, and will provide a new card showing the then-current Channel lineup on an annual basis thereafter.

  
 1.4 Procedure for Installation. 
  
 1.4.1 Under normal operating conditions, the standards in
this Section shall be met no less than ninety-five percent (95%) of the time measured on a quarterly basis. 
  

 4 

 1.4.2 Once a request for Cable Service is received, the Grantee shall either set a
specific appointment time or specify a four (4) hour time block during normal business hours, as requested by the Subscriber or potential Subscriber, during which the Grantee’s work crew shall install the necessary equipment to receive service.
The Grantee may schedule installation activities outside of normal business hours for the express convenience of the Subscriber. 
  
 1.4.3 Unless a later date is requested by a potential Subscriber, the Grantee shall complete installation of service for any new
Subscriber within seven (7) business days after any such request is received, where the installation is located up to 125 feet from the existing distribution system. 
  
 1.5 Records of Requests for Cable Service. 
  
 1.5.1 The Grantee shall keep records capable of showing all requests for Cable Service, which shall contain,
with respect to each request for service, the name and address of the Person requesting service, an identification of the block on which the Person requesting service resides or is otherwise located, the date on which service was requested, the date
and appointment period on which service was scheduled to be provided and the date and appointment period service was actually provided. These records shall be assembled continuously and made available to the Grantor in summary form and in a legible
format 
  
 1.5.2 Any information in the records
required by Section 1.5.1 of this Appendix may be destroyed three (3) years after such information was collected, unless the Grantor authorized the Grantee, in writing, to destroy any information required by Section 1.5.1 of this Appendix prior to
the expiration of such three (3) year period. 
  
 SECTION 2

 TRAINING OF EMPLOYEES; TELEPHONES 
  
 2.1 Training of Employees 
  
 2.1.1 Each employee of the Grantee who may come into contact with members of the public at their places of residence shall: (i) wear a
Company-provided uniform identifying the Grantee; (ii) use a vehicle appropriately identifying the Grantee; (iii) wear a picture identification card indicating his or her employment with the Grantee. Each such employee shall also be trained to
perform efficiently the various tasks, including responding to consumer inquiries and complaints, necessary to provide consumer services in a responsible and courteous manner. 
  
 2.1.2 All Company employees shall identify themselves by name when answering Company telephone lines
routinely used by members of the public. 
  

 5 

 2.2 Telephone Lines. The Grantee shall have local or toll free telephone lines for receiving
requests for repair or installation services, for reporting outages and for responding to billing questions. These lines shall be answered twenty-four (24) hours per day, seven (7) days per week, with an answering service or automated device
answering them outside of the Grantee’s business hours (during which hours these lines shall be answered by Company employees on request). If calls concerning area outages are received, the answering service or automated device shall (i) at the
end of the recorded message, permit Subscribers to report outages and to leave their name and account number, if available, for an outage credit; (ii) contact the person authorized by the Grantee to initiate corrective measures; and (iii) with
respect to outages known to the Grantee, provide up-to-date information on outages, such as the suspected cause, the efforts underway to correct the problem and the estimated time when service will be restored. The answering service or automated
device shall record calls concerning billing questions, complaints, or other matters and Company employees shall return any such call within one (1) business day after the answering service or automated device takes the message. 
  
 2.3 Standard of Service for the Telephone System. The Grantee shall
maintain a State-of-the-Art telephone system throughout the term of this Ordinance. At the commencement of the term of this Ordinance, the telephone system shall have, at a minimum, enough incoming lines and adequate staff to process incoming calls
such that telephone answer time, including wait time, shall not exceed thirty (30) seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty (30) seconds. Subscribers shall receive a busy signal
less than three percent (3%) of the time. 
  
 2.4 Compliance. The standards in Section 2.2 of this Appendix shall be
met no less than ninety percent (90%) of the time under normal operating conditions, measured on a quarterly basis. The Grantee will not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards
unless a historical record of complaints indicate a clear failure to comply. 
  
 SECTION 3 
 BILLING 
  
 3.1 The Format of a Subscriber’s Bill 
  
 3.1.1 The bill shall be designed in such a way as to present the information contained therein clearly and
comprehensibly to Subscribers. 
  
 3.1.2 The bill
shall contain itemized charges for each category of Service and equipment and any installation of equipment or facilities and monthly use 

  

 6 

 
thereof (together, “Equipment”) for which a charge is imposed (including late charges, if any), an explicit due date, the name and address of the
Grantee and telephone number for the Grantee’s office responsible for inquiries and billing, the telephone number specified by the Grantor for the resolution of billing disputes, and the FCC Community Unit Identifier Number. The bill shall
state the billing period, amount of current billing and appropriate credits or past due balances, if any. 
  
 3.1.3 The Grantee shall not charge a potential Subscriber or Subscriber for any Service or Equipment that the Subscriber has not
affirmatively requested by name. A Subscriber’s failure to refuse a cable operator’s proposal to provide such Service or Equipment shall not be deemed to be an affirmative request for such Service or Equipment. 
  
 3.2 Billing Procedures. All bills shall be rendered monthly, unless
otherwise authorized by the Subscriber, or unless service was provided for less than one(1) month. 
  
 3.3 Procedures for Collecting Late Bills. 
  
 3.3.1 No bill shall be due less than fifteen (15) days from the date of the mailing of the bill by the Grantee to the Subscriber.

  
 3.3.2 A bill shall not be considered
delinquent until at least forty-five (45) days have elapsed from the mailing of the bill to the Subscriber and payment has not been received by the Grantee, provided that no bill shall be mailed more than fifteen (15) days prior to the date services
covered by such bill commence, except in cases where a Subscriber requests advance billing. Late fees not to exceed one percent (1 %) may be applied to a delinquent bill, so long as the billing dispute resolution procedures set forth in Section 3.4
of this Appendix have not been initiated. 
  
 3.3.3 Except for terminating access to pay-per-view events, movies or other usage-priced services, the Grantee shall not physically or electronically discontinue service for nonpayment of bills rendered for service until: (i) the Subscriber
is delinquent in payment for service; and (ii) at least five (5) days have elapsed after a separate written notice of impending discontinuance has been serviced personally upon a Subscriber; or (iii) at least eight (8) days have elapsed after
mailing to the Subscriber a separate written notice of impending discontinuance (for which postage is paid by the Grantee), addressed to such Person at the premises where the Subscriber requests billing; or (iv) at least five (5) days have elapsed
after a Subscriber has either signed for or refused a certified letter (postage to be paid by the Grantee) containing a separate written notice of impending discontinuance addressed to such Person at the premises where the Subscriber requests
billing. Notice of Service discontinuance must clearly state the amount in arrears, the total amount required to be paid to avoid discontinuance of service, reconnection charges if applicable, and the date by which such payment must be made.

  

 7 

 3.4 Procedure for the Resolution of Billing Disputes 
  
 3.4.1 The billing dispute resolution procedure shall be
initiated once a Subscriber contacts the Grantee’s department which handles billing questions for the Grantor, orally or in writing, so long as such contact occurs within thirty (30) days from the date of receipt of the bill by the Subscriber.
If the Subscriber contacts the Grantor, the Grantor shall notify the Grantee, by mail, by telephone or by electronic means, that the dispute resolution procedure has been initiated and the Grantee shall then contact the Subscriber to discuss the
dispute. 
  
 3.4.2 The Subscriber shall not be
required to pay the disputed portion of the bill until the dispute is resolved. The Grantee shall not apply finance charges, issue delinquency or termination notices, or initiate collection procedures for the disputed portion of the bill pending
resolution of the dispute. 
  
 3.4.3 The Grantee
shall promptly undertake whatever review is necessary to resolve the dispute, and shall notify the Subscriber of the results of the review as soon as it is completed, but in no case later than twenty (20) business days after receipt from the
Subscriber of the billing dispute, problem or complaint notification. 
  
 3.4.4 The Grantee shall notify the Subscriber in writing of its proposed resolution of the billing dispute, and shall inform the Subscriber that unless an appeal is taken to the Grantor within ten (10) business days
after the date of postmark on the notification letter, the Grantee’s resolution of the dispute shall be considered final. Where no appeal is taken, the amount the Grantee claims is due must be paid within twenty (20) days after the date of
postmark on the notification letter. 
  
 3.4.5 If
the Subscriber appeals the Grantee’s resolution within the aforementioned period, payment of the disputed amount may be deferred until one (1) week after the Grantor has reviewed and resolved the dispute. 
  
 3.5 Referral of Delinquent Accounts to a Collection Agency 

 
 3.5.1 If the billing dispute resolution procedures have
not been initiated, the delinquent account may be referred to a private collection agency for appropriate action no sooner than thirty (30) business days after it becomes delinquent. 
  
 3.5.2 If the billing dispute resolution procedures have been initiated, the delinquent account shall not be
referred to a collection agency prior to ten (10) business days after the conclusion of those procedures, including any appeal to the Grantor. 
  

 8 

 SECTION 4 
 EQUIPMENT PROVIDED BY THE GRANTEE 
  
 4.1 Types of Equipment To Be Provided 
  
 4.1.1 The Grantee shall supply a closed caption decoder to any hearing impaired Subscriber who requests one at a charge not to exceed the Grantee’s cost. 
  
 4.1.2 The Grantee shall comply with all rules and
regulations promulgated by the FCC pursuant to Sections 623 and 624A of the Cable Act (47 U.S.C. §§ 543 and 544a). 
  
 4.2 Terms for Rental and Loaner Equipment 
  
 4.2.1 The Grantee may require deposits on Equipment it provides to Subscribers, provided that all such deposits shall be placed in an
interest bearing escrow account for the Subscribers, which deposit shall bear a reasonable interest rate, and provided further, that there shall be no discrimination among or between Subscribers in either the requirement for or the amount of such
deposits. 
  
 4.2.2 For billing purposes, the
return of rental Equipment shall be deemed to have taken place on the day such equipment is returned. 
  
 SECTION 5 
 OUTAGE CORRECTION AND REPAIR SERVICE 
  
 5.1 Interruption of Service. The Grantee shall exercise its best
efforts to limit any scheduled interruption of any Cable Service for any purpose to periods of minimum use. Except in emergencies or incidents requiring immediate action, the Grantee shall provide Grantor and all affected Subscribers with prior
notice of scheduled service interruptions, if such interruptions will last longer than thirty (30) minutes. For any other scheduled service outage, the Grantee must give notice electronically by placing an alphanumeric message on an information
Channel or similar Channel on the System from time to time and at least once an hour, at least forty-eight (48) hours before the interruption of service occurs, unless the Grantor authorizes the provision of shorter notice. 
  
 5.2 Time Periods by Which Outages Must Be Corrected and Repairs
Made. 
  
 5.2.1 The Grantee shall
maintain sufficient repair and maintenance crews so as to be able to correct or repair any reception problem or other service problem of either picture, or sound quality, including any outage of sound and/or picture, on any Channel except for a
problem caused by an intentional, wrongful 

  

 9 

 
act of the Subscriber or by the Subscriber’s own equipment which was not supplied by the Grantee, promptly and in no event later than twenty-four (24)
hours after the Grantee either receives a request for repair service or the Grantee learns of it. For ‘ purposes of this Ordinance, “reception problem” shall constitute reception that an affected Subscriber reasonably determines is
unsatisfactory, unless the Grantee can demonstrate that the Signals transmitted to such Subscriber are in compliance with the FCC’s technical signal quality standards (47 C.F.R. § 76.601 et seq.). 
  
 5.2.2 The Grantee shall maintain, at all times, an adequate
repair and service force in order to satisfy its obligations pursuant to the Section 5.2.1 of this Appendix, and in cases where it is necessary to enter upon a Subscriber’s premises to correct any reception problem or other service problem, the
Grantee shall either set a specific appointment time or specify a four (4) hour time block during normal business hours, as requested by the Subscriber or potential Subscriber, during which the Grantee’s work crew shall work on the service
problem. The Grantee may schedule service calls outside of normal business hours for the express convenience of the Subscriber, provided the Grantee’s customer service representatives shall at all times endeavor to be aware of service or other
problems in adjacent areas which may obviate the need to enter a Subscriber’s premises. 
  
 5.2.3 In no event shall the Grantee cancel any necessary scheduled service call after the close of the business on the business day prior
to the scheduled appointment. If the Grantee needs to cancel a scheduled appointment, it must contact the Subscriber and reschedule at a time convenient for the Subscriber. 
  
 5.3 Failure To Meet Time Periods May Be Excused. The Grantee’s failure to correct outages or to make repairs
within the stated time periods shall be excused in the following circumstances: 
  

	 	(i)	if the Grantee could not obtain access to the Subscriber’s premises; or 

  

	 	(ii)	if the Grantor, acting reasonably, agrees with the Grantee that correcting such outages or making such repairs was not reasonably possible within the allotted time period.

  
 5.4 No Charge for Repair Service. The
Grantee shall not impose any fee or charge any Subscriber for any service call to his or her premises to perform any repair or maintenance work. 
  
 5.5 Service Calls To Be Provided on a Nondiscriminatory Basis. The Grantee shall provide all service calls throughout the Franchise Area on a
nondiscriminatory basis. 
  

 10 

 5.6 Records of Repair Service Requests. 
  
 5.6.1 The Grantee shall keep records capable of showing all
requests for repair service and information on outage correction (to the extent available with respect to each of the following types of information), which shall show, at a minimum, the name and address of the affected Subscriber, the block on
which such Subscriber resides or is otherwise located, the date and the approximate time of request, the date and approximate time the Grantee responds, the date and approximate time service is restored, the type and the probable cause of the
problem, the signal level measured on thirty percent (30%) but no less than fifteen (15) of the activated Channels on the System after corrective action, if applicable, the corrective steps, if any, taken, and the names of the Grantee employees who
took the corrective action(s). Such records shall also describe the corrective action taken, and, in the case of outages, shall estimate the numbers of Subscribers affected. For the purposes of this Section 5.6.1, “time” shall mean the
time of request or appointment period, as applicable. 
  
 5.6.2 Any information in the records required by Section 5.6.1 of this Appendix may be destroyed three (3) years after such information was collected, unless the Grantor authorized the Grantee, in writing, to destroy any information
required by Section 5.6.1 of this Appendix prior to the expiration of such three (3) year period. 
  
 SECTION 6 
 SUBSCRIBER COMPLAINTS 
  
 6.1 Complaints. For the purposes of this Ordinance,
“complaint’ shall mean any written communication by a Subscriber or potential Subscriber or oral communication by a Subscriber or potential Subscriber reduced to writing, including to a computer form, expressing dissatisfaction with any
nonprogramming aspect of the Grantee’s business or operation of the System. 
  
 6.2 Time Period for the Resolution of Complaints. Except where another time period is required by any other provision of this Appendix, the Grantee shall make its best efforts to resolve, as soon as
practicable, and in no event later than seven (7) business days, all complaints after they are received by the Grantee. Within two (2) business days of receiving a written complaint or a complaint forwarded to the Grantee by the Grantor, the Grantee
shall notify the Person who made the complaint, either by telephone or in writing, that the complaint has been received and that the Grantee will make its best efforts to resolve such complaint within seven (7) business days of receipt of such
complaint by the Grantee. 
  
 6.3 Referral of Complaints from
the Grantor to the Grantee. 
  
 6.3.1 If the
Grantor is contacted directly about a complaint concerning the Grantee, the Grantor shall notify the Grantee. 
  

 11 

 6.3.2 Within seven (7) business days after being notified about the complaint, the
Grantee shall issue to the Grantor a report detailing the investigation thoroughly, describing the findings, explaining any corrective steps which are being taken and indicating that the Person who registered the complaint has been notified of the
resolution. 
  
 6.4 Complaint Records. 
  
 6.4.1 The Grantee shall maintain complaint records, which
shall record the date a complaint is received, the name and address of the affected Subscriber, the block on which such Subscriber resides or is otherwise located, a description of the complaint, the date of resolution, a description of the
resolution and an indication of whether the resolution was appealed. 
  
 6.4.2 Any information in the records required by Section 6.4.1 of this Appendix may be destroyed after three (3) years after such information was collected, unless the Grantor authorizes the Grantee, in writing, to
destroy any information required by Section 6.4.1 of this Appendix prior to the expiration of such three (3) year period. 
  
 SECTION 7 
 NOTICE 
  
 7.1 Notice Required  
  
 7.1.1 The Grantee shall provide notice to the Grantor and
all Subscribers of any change in any fee, charge, deposit, term or condition, which notice shall be provided no later than thirty (30) days prior to the effective date of any such change. All notices required by this Section 7.1.1 shall specify, as
applicable, the service or services affected, the new rate, charge, term or condition, the effect of the change, and the effective date of the change. 
  
 7.1.2 If the Grantee provides a premium Channel without charge to Cable Subscribers who do not subscribe to such premium Channel, the
cable operator shall provide a means whereby (i) those Subscribers without a set top box may request at the time of installation that the signal from such premium Channels be blocked to prevent any viewing during any such free period, (ii) those
Subscribers with a set top box may either request that the signal for such premium Channels continue to be scrambled during any free-offer periods, or use parental control features on the set top box to preclude viewing such premium Channel. For the
purposes of this Section 7.1.2, the term “premium Channel” shall mean any Service offered on a per Channel or per program basis, which offers movies rated by the Motion Picture Association of America as X, NC-17 or R. 
  
 7.1.3 The Grantee shall provide notice, in writing, to the
Grantor and all Subscribers of any change in any Channel assignment or in any Service 

  

 12 

 
provided over any such Channel, which notice shall be provided no later than thirty (30) days prior to the effective date of any such change. The Grantee
shall also provide notice, in writing, to the Grantor and all Subscribers that comments on programming and Channel position changes are being recorded by a designated office of the Grantor, which notice shall be provided no less often than once
every sixty (60) days. 
  
 SECTION 8 
 TERMINATION OF SERVICE AND DISCONNECTION 
  
 8.1 Notice of Termination of Service. As described in Section 3.3.3 of this Appendix, the Grantee may terminate service to any Subscriber whose
bill has not been paid after it becomes delinquent, so long as the Grantee gives proper notice to the Subscriber as provided in Section 3.3.3 of this Appendix and the billing dispute resolution procedures have not been initiated. 
  
 8.2 Resubscription to Cable Service. The Grantee shall not refuse to
serve a former Subscriber whose service was terminated, so long as all past bills and late charges have been paid in full. The Grantee may not charge such terminated Subscriber any fee(s) not applied to former Subscribers who voluntarily terminated
service. The Grantee, however, may require a deposit from such a terminated Subscriber in an amount not to exceed such Subscriber’s anticipated monthly charges for a two (2) month period, provided that all such deposits shall be placed in an
interest bearing escrow account for the Subscriber, which deposit shall bear a reasonable interest rate. Such deposits shall be returned to the Subscriber no later than after twelve consecutive months of no delinquent payments by such Subscriber.

  
 8.3 Length of Time to Disconnection. If disconnection
occurs at the Subscriber’s written or oral request, then, for billing purposes, it shall be deemed to have occurred three (3) days after the Grantee receives the request for disconnection unless (i) it in fact occurs earlier or (ii) the
Subscriber requests a longer period. 
  
 8.4 Scheduling Appointments. Except for disconnection of Cable Service for non-payment, the Grantee shall either set a
specific appointment time or specify a four (4) hour time period during normal business hours, during which its work crew shall visit the Subscriber’s premises to disconnect service and to remove any Equipment. The Grantee may schedule such
service outside normal business hours for the express convenience of the Subscriber. 
  
 8.5 Restoration of Subscriber Premises. The Grantee shall ensure that the subscriber’s premises are restored to their original condition if damaged by the Grantee’s employees or agents in any respect
in connection with the installation, repair or disconnection of Cable Service. 
  
 8.6 No Fee for Disconnection. The Grantee shall not charge any fee for disconnection. For any Subscriber wishing to disconnect his or her Cable Service for a period of six (6) months or less, the Grantee shall
not impose a charge on such 

  

 13 

 
Subscriber for reconnection within such six (6) month period, if, at or prior to the time of disconnection, the Subscriber notifies the Grantee that he or
she requests to have his or her Cable Service reconnected within six (6) months. In such cases, the Grantee shall disconnect and reconnect the Subscriber’s Cable Service remotely without visiting the Subscriber’s place of residence.

  
 SECTION 9 
 CREDITS AND REFUNDS 
  
 9.1 Grounds. As a result of the Grantee’s failure to comply with these consumer protection standards, the Grantee shall provide to each
affected Subscriber or potential Subscriber, as applicable, the following credits: 
  
 (i) for a failure of the Grantee’s crew to arrive at the Subscriber’s premises at the scheduled time or within the promised four
(4) hour period for any installation service, as provided in Section 1.4.2 of this Appendix, a credit equal to free installation and the amount that would have otherwise been billed to such Subscriber for all Cable Services selected by such
Subscriber for the first billing period following installation up to a maximum amount of Twenty-five Dollars ($25); 
  
 (ii) for a failure of the Grantee to complete installation of service within the scheduled time period provided for in Section 1.4.3 of
this Appendix, unless otherwise excused,” a credit equal to free installation; 
  
 (iii) for any reception problem, including any outage of sound and or picture on any Channel, as defined in Section 5.2 of this Appendix,
or for any other service problem which remains unrepaired for more than twelve (12) hours after either the Grantee receives from the Subscriber a request for repair service (provided that, to the extent access to the Subscriber’s premises is
required to effect such repair, the Subscriber has granted the Grantee such access) or-the Grantee learns of such problem, a minimum credit in an amount equal to one-thirtieth (1/30) times the total bill for Cable Service of such Subscriber for the
preceding billing period, for each twenty-four (24) hour period during which such reception problem persists for at least four (4) hours; 
  
 (iv) for a failure of the Grantee’s crew to arrive to correct any outage or make any repair during the stated time period, as
specified in Section 5.2.2 of this Appendix (except where such failure is excused by Section 5.3 of this Appendix or except where such crew is no longer required due to a repair effected in a nearby portion of the System, in which case the
Subscriber shall be notified by telephone that a visit to such Subscriber’s residence is no longer necessary), a credit in an amount equal to all charges billed to such Subscriber for the preceding monthly billing period up to a maximum amount
of Twenty-five Dollars ($25); and 
  

 14 

 (v) for the improper termination of service to a Subscriber, free reconnection and a
credit in an amount equal to all charges billed to such Subscriber for a period equal to two (2) times the total number of days such Subscriber does not have service up to a maximum amount of Seventy-five Dollars ($75). 
  
 9.2 Purpose. The Grantee agrees that each of the foregoing occurrences
necessitating such credits shall result in injury to such Subscribers, which injury will be difficult to ascertain and to prove. The Grantee agrees that each of the foregoing credits is a fair and reasonable compensation for such injury and that
such compensation constitutes liquidated damages, not a penalty or forfeiture. 
  
 9.3 Calculation. For the purpose of calculating the amount of credit owed pursuant to Section 9.1(iii) of this Appendix, such four (4) hour period shall be deemed to have begun at the time the outage occurred.

  
 9.4 Credits. With respect to any credit described in
Section 9.1(iii) of this Appendix, the Grantee shall automatically provide a credit on each Subscriber’s bill affected by a reception problem, as applicable. If the Grantee cannot determine who was affected, then it shall provide a credit to
any eligible Subscriber who makes application therefor by written or oral notice within ninety (90) days after the cutage or reception problem occurred. With respect to any other credits enumerated in Section 9.1 of this Appendix, the Grantee shall
provide such credit automatically to the affected Subscriber’s next bill. 
  
 9.5 Refunds. Refund checks shall be issued promptly, but no later than either (a) the Subscriber’s next billing cycle following resolution of the request or thirty (30) days, whichever is earlier, or (b)
the return of the equipment supplied by the Grantee if the service is terminated. 
  
 SECTION 10 
 MISCELLANEOUS REQUIREMENTS 
  
 10.1 Charge for Downgrades. The downgrading of a Subscriber’s
service shall be effected solely by coded entry on a computer terminal or by another similarly simple method, and the charge for such downgrading shall be nominal, and in no event shall exceed the cost for any upgrading of a Subscriber’s
service by such method(s). Charges for changes in service tiers or equipment that are impossible to be made by coded entry on a computer terminal or other similarly simple method and that involve a more complex method shall not exceed actual cost,
and in no event shall exceed the cost for any upgrading of a Subscriber’s service by such method. 
  
 10.2 Subscriber Information. The Grantee shall display a written notice on an information Channel from time to time, stating that information,
complaint resolution 

  

 15 

 
and repair service may be obtained by telephoning the Grantee at a designated telephone number. 
  
 10.3 Credits. In the event applicable law permits, at any time during the term of this Ordinance, the Grantor
requires the Grantee to retroactively decrease or “rollback” rates, fees or charges for any Service provided pursuant to the Agreement, the Grantee shall automatically provide a credit on each Subscriber’s bill affected by such
decrease or rollback, or shall pay to each Subscriber, in cash or by check, the amount of the credit if such credit would be equal to or more than the average bill of such Subscriber for the immediately preceding three (3) month period. 

 
 10.4 Payment Stations. The Grantee shall maintain in the Grantor at
least two full service locations at which bills can be paid and Subscriber inquiries can be answered. 
  
 10.5 Cable Guide. The Grantee shall provide in any cable programming guide supplied to Subscribers a listing of the channel location of all PEG
channels and the programming thereon. 
  
 SECTION 11

 FAILURE TO COMPLY WITH THESE REQUIREMENTS 
  
 11.1 Material Requirements. 
  

11.1.1 The Grantee agrees that substantial failure to comply with any material requirement set forth in these consumer protection
standards shall constitute an Event of Default. 
  
 11.1.2 The Grantee also agrees that if the Grantor determines, in the exercise of its sole discretion, that the Grantee has, after notice from the Grantor, repeatedly failed to comply with any requirement set forth in these consumer
protection standards, then the Grantor may elect to treat such failure in all respects as an Event of Default 
  
 11.2 Liability for Contractors’/Subcontractors’ Failure To Comply. If the Grantee fails to take reasonable steps to ensure that its
contractors, subcontractors or agents abide by these consumer protection standards, the Grantee shall be liable for any breach of these consumer protection standards committed by its contractors, subcontractors, or agents just as if the Grantee
itself had committed the breach. 
  

 16 

 SECTION 12 
 DEFINITIONS 
  
 12.1
Normal Business Hours. The term “normal business hours” means those hours during which most similar businesses in the community are open to serve customers. In all cases, “normal business hours” must include some evening
hours at least one night per week and/or some weekend hours. 
  
 12.2 Normal Operating Conditions. The term “normal operating conditions” means those service conditions which are within the control of the Grantee. Those conditions which are not within the control of the Grantee include,
but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. Those conditions which are ordinarily within the control of the Grantee include, but are not limited
to, special promotions, pay-per-view events, rate increases, regular peak or seasonal demand periods, and maintenance or upgrade of the cable system. 
  

 17 

 RESOLUTION NO. 00-13 

  
 A RESOLUTION OF THE CITY OF CLEARWATER, FLORIDA,
APPROVING THE PROPOSED GTE CORPORATION-BELL ATLANTIC CORPORATION MERGER; PROVIDING AN EFFECTIVE DATE. 
  
 WHEREAS, pursuant to Ordinance 6046-96 adopted June 20, 1996, the City of Clearwater has a cable franchise with GTE Media Ventures Incorporated, which is
a wholly owned subsidiary of GTE Corporation; and 
  
 WHEREAS, on
December 13, 1999, GTE Corporation submitted documents to the City of Clearwater requesting approval of its proposed merger with Bell Atlantic Corporation; and 
  

WHEREAS, in accordance with Section 14(b) of the cable franchise ordnance, GTE Corporation is requesting approval of the change or transfer in control
of the company; now, therefore, 
  
 BE IT RESOLVED BY THE CITY
COMMISSION OF THE CITY OF CLEARWATER, FLORIDA: 
  
 Section
1. Pursuant to Section 14(b) of Cable Franchise Ordinance 6046-96 with GTE Media Ventures Incorporated, the City of Clearwater hereby approves the proposed merger of GTE Corporation and Bell Atlantic Corporation. The merger approval request and
applicable Federal Communications Commission application documentation is attached to this resolution as Exhibit A and is available for Inspection upon request in the City Clerk Department. This approval is conditioned upon the waiver by GTE Media
Ventures, Inc., for itself and its transferees/assigns, at the provisions of Section 14(A) and (3) of Ordinance 6046-96. 
  
 Section 2. This resolution shall take effect immediately upon adoption. . 
  
 PASSED AND ADOPTED this 6th day of April , 2000. 
  

							
	 I hereby certify that this is a true and ___ copy of the original ___appears in the files of the City of Clearwater Witness ___ hand and official
real of the ___________
 ___ 14th day of april, 2000
	 	 	 	 VICE MAYOR
 J.B. Johnson

				
	 /s/ Illegible
	 	 	 	By:	 	 /s/ Brain Aungst

	
	 	 	 	 	 	

	 Deputy-City Clerk
	 	 	 	 	 	 Brain Aungst, Mayor-Commissoner

  

							
	 Approved as to form:
	 	 	 	 Attest:

				
	 /s/ Pamela K. Akin
	 	 	 	 	 	 /s/ Cynthia E. Goudeau

	
	 	 	 	 	 	

	 Pamela K. Akin, City Attorney
	 	 	 	 	 	 Cynthia E. Goudeau, City Clerk

  

 To the Commission of the City of Clearwater, Florida: 
  
 As you know, on December 13, 1999, GTE Media Ventures Incorporated filed an Application seeking consent for the change of control arising
from the merger between its parent, GTE Corporation and the Bell Atlantic Corporation. As a result of discussions between representatives of the City and GTE Media Ventures pertaining to the Application, it has become apparent that the City has a
concern that any possible future transfer or assignment of the GTE Media Ventures Franchise Agreement to an affiliate may negatively impact the continued operation of the franchise. This concern is heightened because Sections 14(A) and (B) of
Ordinance No, 6046-96 do not require GTE Media Ventures to acquire prior consent from the City if the franchise or control is transferred to affiliates wholly owned by GTE Corporation In view of that concern, the representatives have reached the
following agreement, namely in consideration for adoption by the Commission of the City of Clearwater, Florida, of Resolution # 00-13 GTE Media Ventures Incorporated agrees to waive for itself and its transferees/assigns, the provisions of Sections 14(A) and (B) of Ordinance No. 6046-96. 
  

	
	 GTE MEDIA VENTURES INCORPORATED

	
	 /s/ Anna Marie Moran

	

	 Anna Marie Moran
 Vice President/General Manager
 Video Services

  

	
	 March 20, 2000
 Date

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