Document:

exv10w2

Exhibit 10.2

CIVIL LEASE CONTRACT

BETWEEN

EVERE REAL ESTATE SPRL

hereinafter the “Landlord”

party of the first part,

AND

TECHTEAM GLOBAL NV/SA

hereinafter the “Tenant”

party of the second part

CONCERNING

A building located at “Blue Star”, 1140 Evere, rue du Planeur 6-10

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BETWEEN: 

The Belgian limited liability company EVERE REAL ESTATE SPRL, whose registered office is located at
1040 Brussels, Avenue de Tervuren, I3A Box 2, identified under company VAT number BE 0441.403.745
RPM Brussels,

represented in this act by Damien Revon, manager,

hereinafter the “Landlord”

party of the first part,

AND: 

The Belgian corporation TECHTEAM GLOBAL NV, whose registered office is located at 1130 Brussels,
rue du Planeur 10 and entered in the register of commerce of Brussels under number 0458.468.124,

represented in this act by Christoph Neut, managing director,

hereinafter the “Tenant”

party of the second part

RECITALS 

Whereas Landlord is the owner of a long-term lease right on the building called “Blue Star” located
at 1140 Evere, rue du Planeur 6-10;

Whereas Landlord wishes to rent to Tenant, who accepts, the areas better described below located in
the building, under the terms and conditions listed below;

IT HAS BEEN EXPRESSLY AGREED TO EXECUTE A LEASE UNDER THE ENCLOSED GENERAL CONDITIONS AND UNDER THE
SPECIAL CONDITIONS CONTAINED BELOW, WHICH TOGETHER FORM THIS AGREEMENT:

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I. SPECIAL CONDITIONS

THESE SPECIAL CONDITIONS PREVAIL, WITHIN THE LIMITS OF THEIR PROVISIONS, OVER THE GENERAL
CONDITIONS.

Article 1 — Object of the contract 

(see Article 1 of the general conditions)

	1.1.	 	The object of this lease contract, in the building located at 1140 Evere rue du Planeur 6-10,
are the premises whose description follows:
	 
	•	 	Floor A4 presents an approximate area of 678 m2, to be used as offices, as more extensively
identified in Annex 1:
	 
	•	 	10 external parking spaces, as more extensively identified in Annex 1: as common areas with other
tenants: the entry hall, the atrium, the stairs, the elevators and corridors leading to the leased
premises and the emergency exits;

Hereinafter collectively the “Leased Premises.”

	1.2.	 	The shares attributed to the leased premises are established at 2.792/101,018ths.

Article 2 — Intended use of the Leased Premises 

(see Article 2 of the general conditions)

The Leased Premises are to be used exclusively for administrative offices, conference rooms,
lockers, and parking for vehicles and small vans for the parking spaces.

Article 3 — Term of the lease 

(see Article 3 of the general conditions)

	3.1.	 	This contract is executed for a period of nine (9) consecutive years starting on July 1, 2009
and ending June 30, 2018 at midnight.
	 
	3.2.	 	Tenant has the right to put an end to this contract at the expiration of the 3rd
and the 6th year, with notice given by registered letter by mail addressed to
Landlord at least six (6) months before the expiration of the year in question.

Article 4 — Rent

(see Article 4 of the general conditions)

The lease is granted and accepted for an initial annual base rent established at:

	•	 	84,750.00 EUR for the office area;
	 
	•	 	7,5000.00 EUR for the parking spaces,

i.e. an annual initial base rent of 92,250.00 EUR; i.e. quarterly rent of 23,062.50 EUR.

The amounts indicated above will be indexed according to Article 5 of the general conditions.

Exceptionally and once only, Landlord grants Tenant a period of 3 months free of rent on the office
areas, i.e. for the period from July 1, 2009 to September 31, 2009. The rent for this office area
will consequently be owed for the first time on October 1, 2009. The following due dates are
established in Article 4 of the general conditions.

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The free period referred to in the previous paragraph does not concern the parking spaces or the
tenancy charges and taxes. They will be owed as of the effective date of this lease contract.

If Tenant terminates this contract after the first expiration (3rd year), the value of this free
period must be fully refunded to Landlord before the end of said three-year period.

Article 5 — Base index 

(see Article 5 of the general conditions)

The agreement of the parties on the amount of the base annual rent took place in June 2009, so that
it is specified that, for the application of Article 5 of the general conditions, the amount of the
base rent as established in Article 4 above is established taking into consideration the base index
of the month of May 2009, i.e. 110.96 (base 2004 = 100).

Article 6 — Provision for common charges and amount of the working capital 

(see Article 6-B of the general conditions)

The shares attributed to the Leased Premises in the building being 2.792/101,018ths on the signing
date of this contract, the amount of the quarterly provision for common charges will initially be
EUR 7,116.09 + VAT and will be paid as of July 1, 2009.

In addition, tenant must pay to Landlord and to the manager of the building, according to the
indications of Landlord by July 15, 2009 at the latest, a permanent provision for working capital
which will not be automatically or immediately deducted from the real charges but will be
reimbursed at the expiration of this contract and after the final balance of the real charges, as
indicated in Article 6-B of the general conditions, would be fully paid by Tenant. This provision
is 9,488.12 EUR, evaluated on a basis of four months of real expenses, as mentioned in Article 6-B
of the general conditions. It is agreed that, at the request of one or the other of the parties,
this provision will be adjusted upwards or downwards in case of disagreement by more than 10%
versus the average real charges incurred during the prior four quarters.

Article 7 — Normal hours of operation of the building 

(see Article 6-D of the general conditions)

The normal hours of operation of the building are Monday through Friday inclusive, between 07:00 am
and 6:00 pm.

Article 8 — Overloading of the floors 

(see Article 8 of the general conditions)

Tenant may not overload the floors beyond 400.00 kg per m2, including the weight of the partitions.

Article 9 —Statement on the condition of the premises 

(see Article 10 of the general conditions)

Tenant takes the Leased Premises as is on the effective date of this contract.

The statement of the condition of the premises will be drawn up by expert Jean-Jacques Rigaux on
behalf of the parties.

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Article 10 — Guarantee 

(see Article 14 of the general conditions)

The bank guarantee to be considered under Article 14 of the general conditions will be in an amount
equal to 6 months of rent, i.e. 46,125.00 EUR.

Article 11 — Registration 

(see Article 23 of the general conditions)

For the collection of the registration fees, the parties evaluate the charges imposed on Tenant
hereunder at 10% of the base annual rent.

Made in Brussels, on                     , in three counterparts, a copy of which is intended for registration
and each of the parties acknowledge having received their own.

	 	 	 	 	 	 	 
	Landlord

[signature]	 	Tenant

[signature]
	 
	 	 	 	 	 	 
	by:

	 	Christoph Neut

 
title: Managing Director
	 	by:
	 	Damien Revon

 
title: Manager

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II. GENERAL CONDITIONS

Article 1 — Object of the contract 

Landlord gives under lease to Tenant, which accepts the premises defined in the special conditions.

The Leased Premises are perfectly well known to tenant which does not request more extensive
description. Tenant takes the Leased Premises as is and such being the case dispenses landlord from
the performance of any work as part of the delivery.

The areas possibly indicated in the special conditions of this contract have been calculated
according to the UGEB measurement code and are entered purely indicatively, and are not guaranteed,
each party refraining from modifying the provisions of this contract and waiving any remedy against
the other party if the real area should differ upwards or downwards from those mentioned therein.

The shares mentioned in the special conditions of this contract are indicative and may be modified
at any time by Landlord or the manager if justified by a modification of the structure, areas,
equipment, or the use of certain parts of the building.

Article 2 — Intended use of the Leased Premises 

The Leased Premises are for the exclusive use of offices and parking spaces more extensively
specified in the special conditions.

No modification in the allocation of the Leased Premises may be made by tenant without special
prior written agreement of Landlord, in the modalities described in Article 12 of these general
conditions, which landlord may always refuse, without obligation to give any justification for such
refusal, and without any remedy for tenant concerning such refusal.

Landlord reserves the right to give under lease other premises in the same building to other
tenants engaging or not in the same activity as tenant, without being held liable for this reason.

It is expressly specified that the Leased Premises may not be used in any case to engage in retail
commerce or in the activity of an artisan directly in contact with the public, even if they are
used as demonstration rooms, so that this lease is not and may never be governed by the law of
April 30, 1951 on commercial leases.

The parking spaces are exclusively intended for the parking of cars and small vans.

Landlord reserves the right to modify or allow at any time the parking spaces designated, if work,
maintenance, security, or internal organization of the building so require.

It is strictly prohibited to store merchandise in the parking spaces for washing or maintaining a
vehicle.

Since the Leased Premises hereunder are leased with all the easements they may have used or by
which they are encumbered at the time of execution of this contract or which may encumber them
afterwards to the extent of the constitution of new easements encumbering the Leased Premises
proper and not the building overall, such constitution may take place only with prior written
agreement of tenant, which may withhold its agreement

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other than for the fair reasons arising from the specific circumstances of its occupancy of the
Leased Premises and not from the simple fact that the Leased Premises would be encumbered by an
easement; the Tenant is not authorized to create easements on the Leased Premises.

The authorization given to Tenant to engage in certain activities does not imply, on the part of
Landlord, any guarantee or diligence as to obtaining administrative authorizations that may be
necessary under any status, and consequently Landlord may not be held liable in the event of
refusal or delay in obtaining such authorizations, both at the time of entry in possession and
during the entire term of the contractual relations.

Tenant will consequently take upon itself, at its own expense, risk and peril, all administrative
or other authorizations of any type for any equipment imposed by regulations and the payment of any
amounts, royalties, taxes or other fees referring to the use of the Leased Premises and the
activities carried out therein, both when taking possession of the Leased Premises and during the
term of this contract and arising both from existing regulations and from any new regulations as
well as all taxes, royalties or other fees existing or created after the signing of this contract.

Article 3 — Term of the lease 

The lease is executed for the term defined in the special conditions.

The stay of Tenant in the Leased Premises beyond the contractual term will not constitute in any
case tacit extension.

If it results from factual unequivocal circumstances that each of the parties tacitly waived the
exclusion of the tacit extension stipulated above, Tenant by not releasing the Leased Premises and
Landlord by not opposing it, a new lease contract will be deemed to have been executed between the
parties on a quarterly basis, each of the parties having the right to terminate it with notice of
three months sent to the other party by registered letter mailed (whereby the parties expressly
waive all their rights under article 1738 of the Civil Code).

In addition, Landlord may terminate the lease contract at any time without notice by registered
letter addressed to Tenant in the event of bankruptcy, insolvency, liquidation or petition for
amicable or judicial agreement with creditors of Tenant. In such case, Tenant will owe Landlord
the indemnities provided in Article 18 of these general conditions.

Article 4 — Rent

The rent is payable by quarter in advance on January 1, April 1, July 1 and October 1 of each year,
in legal tender of Belgium, to the account indicated by Landlord.

The rent for the last period preceding the end of this contract will be calculated pro rata
temporis.

The rent is payable by mere lapse of the term, without prior notice.

Article 5 — Adjustment clause 

The amount of the base rent provided in Article 4 of the special conditions is linked to the
consumer price index (health) as published monthly by the Ministry of Economic Affairs.

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On each anniversary date of the entry into effect of the lease contract, the rent will be
proportionately adjusted automatically, based on the base index mentioned in Article 5 of the
special conditions, according to this formula:

	 	 	 	 	 
	ADAPTED RENT =

	 	BASE RENT X NEW INDEX 

BASE INDEX
	 	 

in which the new index is the one of the month preceding the anniversary of the effective date of
the lease contract.

Consequently, the modification of the index will automatically cause, without notice, a
proportional adjustment of the rent, with the understanding that it will never fall below the last
rent index ongoing on the adjustment date.

It is expressly agreed that any waiver by Landlord of the increases resulting from this article may
be established only by written recognition.

As long as the provisions of Royal Decree of December 24, 1993 remain in force, both the base index
and the new index will be replaced by the so-called “Health” index.

If the calculation base of the official consumer price index is modified or the index is
eliminated, the parties expressly agree that the amount of the rent will be the linked to the
conversion rate published in the Moniteur Belge, or to any system replacing such index to serve as
basis for the payment of State agents, but will never be lower than the last rent payable
calculated according to the preceding method of the calculation of the index. In the absence of
such a calculation system of the index for any reason whatsoever, Landlord will have the right to
increase the rent in connection with the increase in the cost of living.

The parties will do everything possible to agree on the use of a replacement formula.

In the absence of agreement, the parties agree to submit any dispute concerning the replacement
formula and the adjustment of the rent to arbitration as provided in Article 21 of these general
conditions.

Article 6 — Charges 

A. Taxes and dues

All general taxes, dues and contributions of any type, including in particular the real estate
estimated tax or any other land taxes related to the leased premises, linked to the activity of
Tenant or the occupancy of the leased premises or all taxes established by the State, the Region,
the Community, the Province, the Federation of Communities or other public power, related to the
occupancy of properties, the same as VAT, to the extent that it is charged to Tenant or to the
extent that it is charged on rent, will be exclusively payable by Tenant under this contract. This
list is not limited thereto.

As an essential condition for the consent of Landlord on this contract, it is expressly agreed that
if, for any reason, especially due to new legal or regulatory provisions or modifications from the
existing provisions, Landlord has to itself pay all or part of taxes currently payable by tenant
(since the rent was not increased because of this reason), Landlord reserves the right to submit to
Tenant an adjustment of the amount of rent, based on objective elements causing

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the modification of the economic conditions of this contract, which lead to the need to increase
the rent in order to maintain the economic balance of this contract, and the parties will decide
together in good faith on the amount of such increase. In the absence of agreement, the parties
will submit the issue of the increase of the rent authorized by this provision to an arbitrator
according to the modalities provided in Article 21 of these general conditions.

Concerning the taxes/dues claimed by the Administration from Landlord and which are payable by
Tenant under this contract, Tenant will have a term of fifteen days to pay them as of the receipt
of the letter of Landlord or its representative, transmitting the request for payment of the
Administration.

Tenant must indemnify landlord for fines, increases, interest and other penalties resulting from
the absence of payment by Tenant or from the delay in payment of the taxes/dues payable by it.

If the premises are divided into different land lots of the entire property or if the taxes are
levied due to the occupancy of the leased premises or because of the activity carried out by
tenant, they will be paid by the latter directly to the competent Administration within the terms
established by the latter so that Landlord is never bothered for this reason. Tenant will send
proof of payment to Landlord without delay.

If the Leased Premises are not divided into different land lots from the entire property or if for
any other reason the taxes are calculated on the property in its entirety or on the part of the
property, including the Leased Premises, Landlord will divide the taxes between all tenants
concerned, according to distribution criteria determined sovereignly by Landlord.

B. Charges for the common areas

All general charges of any nature related to the occupancy of the premises as well as the
maintenance and repair of the common areas and common equipment will be paid by Tenant.

Tenant will pay to Landlord or to the manager of the building its share of the common charges
calculated according to the shared method, which includes in particular expenses related to:

	a)	 	use, maintenance, repair, replacement and control of the various installations such as air
conditioning, heating, toilets, electricity, elevators, access control, centralized
management, smoke detection, firefighting means and devices, etc., including the fee related
to the total guarantee;
	 
	b)	 	distribution of hot and cold water;
	 
	c)	 	energy consumption including expenses for the lighting of the common areas;
	 
	d)	 	maintenance and cleaning of the building, including facades, external and/or internal glass
panes, frames and cleaning, maintenance and repair of the common areas;
	 
	e)	 	expenses and fees for management, including the fee agreed upon between Landlord and Tenant
and the related VAT;
	 
	f)	 	salaries of the personnel hired for the correct operation of the building;

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	g)	 	premiums paid by landlord for the insurance of the building whose risks are listed in Article
16 of these general conditions, including the risk of loss of rent;
	 
	h)	 	telephones made available to the personnel of the building (hostess, doorman, concierge,
etc.) as well as the telephones for common use (elevator, etc.);
	 
	i)	 	maintenance of the plants, gardens, and surroundings of the building and expenses for
gardening, maintenance and replacement of the plantations, and/or decorative plants of the
common areas;
	 
	j)	 	expenses indispensable to assure the security of the occupants and assets located in the
building as well as expenses for the security and surveillance of the building, including
possibly hiring a concierge and/or security service, which would be indispensable in the
interests of tenants in general and not a single tenant in particular;
	 
	k)	 	expenses for garbage removal;
	 
	1)	 	expenses for cleaning the sewers;
	 
	m)	 	maintenance of the waterproofing of the roof;
	 
	n)	 	all expenses related in particular to maintenance, management, control, supervision of the
installations and common areas related to the use of the parking spaces of the building.

This list is for information and not limited thereto, with the understanding that some of the
services listed above may always be completed, eliminated, or reduced if necessary, and that it
does not constitute an obligation for Landlord to assure the services indicated above, since the
intent of the parties is that the rent be received by Landlord net of all charges.

The billing of the common charges to Tenant will be done either by Landlord or by the manager in
charge of the supply of accessory services.

This billing will be done according to the VAT system applicable to the operation concerned and
will take place every time the quarterly provision or the additional amount owed based on the end
of year statement is owed by Tenant under this article.

Neither Landlord nor the manager guarantee that this VAT may be fully or even partially deducted by
tenant.

In order to ensure the payment of the charges, Tenant will pay in advance to Landlord or to the
manager designated a quarterly provision corresponding to one quarter of the annual budgeted by
Landlord or the manager, whose amount is established in Article 6 of the special conditions.

As soon as possible, at the end of each calendar year, Landlord or the manager will issue a
statement indicating the real cost of the expenses incurred during the year lapsed.

These statements will be certified true by the manager of Landlord. The tenant will be given the
right to consult in the office of the manager the original documents establishing the expenses.

Should it appear that the real expenses are higher or lower than the quarterly provisions paid by
Tenant, the credit or debit balance will be immediately settled, either by reimbursement made by or
a refund of Landlord or the manager, or by an additional payment made within two weeks of the
request.

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Each year, Landlord or the manager is authorized to adapt the amount of the provisions for common
charges payable by Tenant, based on real expenses.

The participation of Tenant in the costs mentioned above is established in proportion to its shares
in the building, as provided in Article 1 of the special conditions.

Any amount owed under this article is payable to the account designated by Landlord or its manager
within ten days from request.

C. Charges for private areas

The Leased Premises have a city water distribution and electricity installation.

The charge of the expenses for consumption will be made according to the readings of the private
meters.

Subscriptions for these distributions, provisions and expenses related thereto as well as the cost
of the connections, closings, consumptions, provisions and possible increases, rental of the
meters, are payable by Tenant. For these charges, Tenant will pay on the due date the invoices of
the companies or utilities concerned.

Tenant undertakes to maintain as a good businessman the meters and other installations found in the
Leased Premises and belonging to the distributing companies or utilities.

If the division of a level creates common use of certain private areas, the charges related to such
common use areas will be exclusively paid by the occupants who use them. The maintenance of this
common use area is not part of the functions of the manager.

The cleaning of the private areas, including the cleaning of the outside glass panes, the
replacement of electric tubes as well as all other charges related to the spaces exclusively
occupied by Tenant are fully at its expense.

The subscriptions for distribution, such as telephone, television, etc. for the private areas, as
well as the placement, rental and all connection expenses are payable by Tenant.

D. Additional consumption

The normal operating hours of the building are established in Article 7 of the special conditions.

If Tenant wishes the technical installations of the building to remain operational outside such
operating hours, it must request it in writing at least 48 hours in advance from the manager. All
additional operating hours of the technical installations will be billed to Tenant as private
charges according to the statement prepared by the manager of the building.

Article 7 — Payments and interest 

Without prejudice to all other rights and actions of Landlord and pursuant to the law of August 2,
2002 concerning the fight against late payment in commercial transactions, all amounts owed or to
be owed by tenants hereunder will produce automatically, as of their due date, and without warning,
without prejudice to the following paragraph, interest at a rate

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equivalent to the rate established under the law of August 2, 2002 concerning the fight against
late payment in commercial transactions, as communicated by the Ministry of Finance.

If the delay in payment persists for more than thirty (30) days after the issuance of a warning
sent by registered mail by Landlord, an amount equal to ten percent (10%) of the late amounts will
be owed in addition, automatically and without warning, as fixed sum, irreducible penalty.

Article 8 — Use of premises 

Tenant undertakes to enjoy the Leased Premises as a good businessman and not to engage therein in
any noisy activity or to disturb the tranquility and the peaceful enjoyment of the other tenants or
to impair the reputation of the building. In particular, it is prohibited from placing in the
Leased Premises materials likely to harm the hygiene and security of the building, even if they are
intended only as samples.

Only the furniture and machines for the activity of Tenant will be tolerated, such as computers,
office machines and similar.

Tenant is prohibited from engaging in public sales of furniture or merchandise in the Leased
Premises for any reason whatsoever.

Tenant may install at its own expense and under its sole responsibility telephones, radio and
television sets, computers and other technical devices in the Leased Premises without the prior
agreement of Landlord, provided it does not cause any deterioration to the premises. The costs of
installation and use of this equipment will be at the exclusive expense of Tenant. However, if the
installation of the aforementioned equipment is likely to cause works outside the building or in
the common areas, Landlord may always refuse it for reasons of aesthetics and/or technical reasons.

Tenant will assure, in its use of said devices, not to interfere with the peaceful enjoyment of the
other tenants of the building.

According to security regulations, fire doors may never be kept open.

Tenant must keep the Leased Premises constantly equipped with furniture, household objects,
merchandise and materials in sufficient quality and value to cover at all times the payment of the
rent and the performance of all the conditions of this contract.

Article 9 — Internal regulation 

Tenant acknowledges being aware, and accepts the internal regulation and/or basic instrument
document applicable to the building. It undertakes to obey its provisions, as well as any other
provisions imposed by Landlord or the manager to all tenants of the building, especially concerning
the use of the elevators, false ceilings, air conditioning, closure of the entrance doors, access
to the parking lot, access control, etc. The internal regulation is enclosed in Annex 3
hereof.

It also undertakes to comply with the modifications and amendments that may be made in the basic
instrument and/or internal regulation and which will be communicated to it by registered letter
that is mailed. These modifications will enter into effect one month after the date of mailing the
letter, the postal date constituting proof thereof.

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Tenant undertakes to cause its personnel and any third parties entering the building with his
agreement to respect the above commitments.

In the event of contradiction between the provisions of the Internal Regulation and those of this
contract, the latter will prevail. However, in case of contradiction between the provisions of this
contract and those of the basic instruments of the building, it is the basic instrument that will
prevail for the parties.

Article 10 — Initial statement on the condition of the premises 

An initial statement on the condition of the premises binding for the parties will be drawn up at
the latest upon the occurrence of the first of the following events:

	•	 	effective date of this contract;
	 
	•	 	effective occupancy of the Leased Premises by Tenant.

This statement on the condition of the premises will be drawn up by two experts, each party
designating its expert and paying his fees. If one of the parties does not designate an expert, he
will be appointed one by the competent Justice of the Peace at the request of the most diligent
party.

It is expressly specified that Tenant will pay for all general fitting works of any nature that may
be necessary in order to make the Leased Premises conformant to their intended destination and use.
Such fitting works will be done under the responsibility of Tenant and will be governed by the
provisions of Article 12 of these general conditions.

Article 11 — Restitution — Final statement on the condition of the premises

At the end of this contract, or if it is terminated in advance, Tenant must return the premises as
described in the initial statement on the condition of the premises.

A final statement on the condition of the premises, binding for the parties, will be drawn up at
the end of the lease by two experts according to the procedure established in Article 10 of these
general conditions in order to establish the amount of the damages to be paid by Tenant and the
possible unavailability indemnity.

It is expressly stipulated that the damage caused to the premises, for example, by the removal of
partitions and installations, will be taken into account in the calculation of the refurbishing
indemnity.

The works to return the Leased Premises to their initial condition will be done before the end of
this contract. In order to respect this deadline, Tenant will owe, without prejudice to its other
obligations, a minimum indemnity equivalent to twice the monthly rent valid at the end of this
contract, per month of unavailability until the Leased Premises are refurbished to their initial
condition. The minimum period is established at one month, any started month being counted in full.

As soon as possible after Tenant notifies the manager and/or Landlord announcing the refurbishing
of the Leased Premises, a verification visit will be conducted on the premises by the manager
and/or Landlord.

If Landlord declares that the refurbishing is incomplete, it will communicate its objections to
Tenant and if they seem well founded, Tenant will make the modifications as soon as possible.

In the event of disagreement of the parties on the refurbishing work to be done, the Justice of the
Peace will rule at the request of the most diligent party, unless the parties decide to entrust the
matter to an arbitrator designated by mutual consent, whose decision will be binding on both
parties.

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Article 12 — Transformations, modifications 

Tenant may not make any change, fitting, construction or demolition in the leased premises without
prior express written consent of Landlord, which Landlord may always refuse. Landlord may subject
its agreement to the performance of the works, to taking out and maintaining any specific insurance
for the work planned.

In addition, if Landlord gives its agreement, the work may be carried only at the expense of Tenant
and under its sole responsibility, to the exclusion of any responsibility of Landlord.

However, Landlord reserves the right to supervise or cause to be supervised at the exclusive
expense of Tenant the work requested or started by tenant without the responsibility for Tenant in
any manner in the event of defect or poor workmanship.

In the event that significant modifications are made in the Leased Premises by Tenant during the
lease, Landlord reserves the right to draw up an amendment to the initial statement on the
condition of the premises drawn up at the beginning of the lease at the expense of Tenant.

Under all circumstances, Tenant alone remains responsible, with full and entire discharge of
Landlord, for the maintenance of the leased premises according to the urban development and
environmental permits and all legislations, regulations, standards, ordinances or notices issued by
the competent authorities, approved agencies or insurance companies, concerning the fight against
fire and the R.G.P.T (General Regulation for Labor Protection) and with any other legislation that
may apply to the Leased Premises during the entire term of this contract.

Tenant is alone responsible for obtaining and keeping all permits and/or authorizations required
for the leased premises or the activity Tenant intends to carry out therein. Equally, Tenant will
alone be responsible for the punctual renewal of these permits and/or authorizations should such
renewal be necessary.

The risk of refusal or withdrawal of the permits and/or authorizations above is fully borne by
Tenant, and does not give it any reason to cancel this contract, request its cancellation or to
file any action against Landlord. In addition, Tenant will hold Landlord harmless from any remedy
filed by third parties based on such refusal or withdrawal of permits.

Tenant guarantees that the activities conducted in the Leased Premises are in accordance with urban
development provisions and the provision appearing in the regional organization plan and/or special
applicable fitting plans.

Tenant is formally prohibited from carrying out any work that may affect the convectors,
ventilation conduits and floor ducts. Only Landlord may do the work related to this equipment.

The plans and implementation of possible partitions must always be in accordance with the current
laws and regulations and especially the urban development permit and fire regulations.

In addition, for all modifications made in the Leased Premises, Tenant must at all times comply
with all safety and health regulations that may apply to the building, including the safety
standards required by the insurance company, the R.G.P.T and all competent fire departments, for
the entire term of this contract. If Tenant cannot prove at any time that it complied with this
requirement, with the understanding that Landlord may request proof thereof at any time, the latter
may require the elimination of the

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partitions or other modifications at the expense of Tenant, without prejudice to the provisions of
the previous paragraphs.

If other tenants occupying the building were bothered by the modifications made by Tenant, Landlord
reserves the right to require Tenant to return the premises to their original condition at the
exclusive expense of Tenant.

At the end of this contract or in case of its early termination or in any case before the date of
return of the premises to Landlord all modifications, transformations or improvements, including
partitions must be removed by Tenant, which will return the premises as described in the initial
statement on the condition of the premises.

However, as soon as the expiration date of this contract or the planned date of early termination
become known, Landlord may require Tenant by registered letter to keep all or part of the
modifications, transformations or improvements made by Tenant, including partitions; they will then
become, at no charge, property of Landlord and will be delivered to it in perfect condition.

Article 13 — Repairs and maintenance 

Tenant will be obligated to maintain the Leased Premises in perfect maintenance and repair
condition.

Tenant undertakes to order at its own expense all repairs and maintenance work in the Leased
Premises, including those due to old age, unless Tenant can demonstrate that these are major
repairs in the literal and limited sense of Article 606 of the Civil Code, in which case such
repairs will be paid by Landlord. The expenses of a possible expert investigation will be paid by
Tenant.

In particular, Tenant will replace, at its expense, all broken or cracked glass panes for any
reason whatsoever, the repair of which is not paid by the insurers of the building. If the repairs
are paid by the insurers of the building Tenant will participate up to the deductible specified in
the insurance policy of the building.

Tenant will repair and if needed replace the closing systems of the doors and windows, the hinges,
handles, and faucets and toilets that are deteriorated for any reason whatsoever, regardless of the
nature of the damage or defect.

Tenant will maintain in good condition the internal paint and will preserve the water pipes,
radiators and toilets from freezing. It will regularly clean the glass panes so as to always
maintain them clean and will assure the maintenance of the frames.

Tenant will refrain from using the water pipes as grounding and making bypasses in the electrical
conduits and cutting electric wires.

The length of the standby wires must be at least thirty centimeters.

Landlord may ask Tenant, by registered letter, to do the repairs under the responsibility of Tenant
and complete them within two months from the date of the registered letter. Should Tenant not meet
this requirement, Landlord reserves the right to cause such work to be done by a contractor of its
choice at the exclusive expense of Tenant. In such case. Tenant undertakes to reimburse the full
cost of the work without prejudice for all damage for which Tenant will be held responsible due to
the degradation or depreciation of the Leased Premises.

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Only major repairs, as defined in the second paragraph of this article, shall be borne by
Landlord, and Tenant shall promptly report to Landlord, by registered letter, all major repairs for
which Landlord is responsible. Failing to notify Landlord in a timely fashion will cause tenant to
be held responsible for the resulting damage and any harmful consequences, and Landlord will not
under any circumstances be liable in the absence of such notification.

Tenant will suffer without compensation or reduction in rent the execution of all repairs,
modifications or improvements which Landlord may deem necessary or appropriate during the term of
this contract, regardless of the duration of this work, even if it lasts more than forty (40) days.

Tenant agrees to bear in the same manner, the work to be performed on public roads or in nearby
buildings, even though it would be a hindrance to the enjoyment of the Leased Premises, unless it
exercises personally a recourse against the administration, the contractor of the work or the
neighboring owners, without Landlord ever being pursued or bothered in this regard.

Tenant may not claim any compensation or reduction in rent in the event of inconvenience, damage,
interruption or temporary suspension of general services of the building resulting from repairs,
alterations or improvements, or events due to causes beyond the control of Landlord. In particular,
Landlord will not be, in any case, liable for inconvenience and damage resulting from the
interruption of the operation of one or other facilities for collective or private use existing in
the building or the Leased Premises, regardless of their duration and cause.

Tenant must allow access to Landlord or any other person designated by Landlord in order to conduct
inspections and repairs and check the condition of the premises in general by giving notice of at
least 24 hours sent by fax.

Article 14 — Guarantee

As guarantee of the performance of all its obligations hereunder, Tenant will deliver to Landlord a
first-demand guarantee, irrevocable and independent, that will be issued in favor of Landlord no
later than fifteen days before the effect date of this contract. Said guarantee will be established
by a bank approved by Landlord and in accordance with the model in Annex 2 to this contract
for the amount specified in Article 10 of the special conditions.

The parties expressly agree that the absence of constitution by Tenant of the guarantee referred to
above at the latest two (2) months after the effective date of this contract will be treated as a
serious breach, justifying immediate termination of this contract by the fault of Tenant and
resulting in the consequences provided in Article 18 of these general conditions.

This guarantee will not be limited in time and will continue to apply until all obligations of
Tenant have been satisfied. However, Tenant may not use it as an argument in order to avoid payment
of rent and charges.

At the time of every rent increase pursuant to Article 5 of the general conditions, Tenant agrees
to adjust the amount of the guarantee accordingly, so that it always corresponds to three (3)
months of rent due at the time of the adjustment.

This guarantee will be released after the end of this contract, once Tenant has proven full
performance of its obligations under the law and this contract.

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Throughout the term of this contract, the guarantee may under no circumstances be offered or
assigned in whole or in part by Tenant as payment of rent or other contractual debts, except with
court decision to that effect.

However, in case of insolvency of Tenant, the guarantee may be used by landlord to offset all
arrears and other breaches of its obligations by Tenant, including rent and common charges.

Article 15 — Assignment and Sublease

The premises hereunder may not be subleased in whole or in part by Tenant, and Tenant may not
assign this contract without the prior express written consent of Landlord, which need not justify
any refusal.

Should Landlord authorize the sublease or assignment of this contract, the tenant and the
subtenant, or the assignor and the assignee will be required to comply towards Landlord, jointly
and severally, with all obligations hereunder.

Tenant undertakes to obtain from the subtenant or assignee to sign a similar written commitment in
favor of Landlord, unless the latter expressly waives it.

The duration of the sublease may not, in any case, exceed the term of this contract.

In addition, the sublease can not be concluded for a rent below the rent charged by Landlord at the
time of the conclusion of the sublease agreement or be made with a candidate engaged in an activity
not authorized by Landlord, the internal regulation or the basic instrument.

Tenant will provide Landlord a copy of the registered sublease within thirty days of registration.

Landlord is authorized to assign this lease contract at any time to any person or third party
company and for any reason whatsoever and without the consent of Tenant in order to release
Landlord of its obligations under this lease, since Tenant accepts such assignment as of now.

Article 16 — Insurance and waiver of remedies

To avoid multiplicity of remedies and to enjoy the lowest premium rate, any insurance on the
building and its operation will be taken out by Landlord.

Insurance premiums arising therefrom, and any deductibles in the event of loss, will be distributed
in accordance with the provisions of Article 6 B of these general conditions. Tenant will bear all
such deductibles, if the loss affects only its private premises.

Tenant will provide at its expense all movable objects furnishing the Leased Premises, including
the partitioning and all equipment that are included as well as all the works or improvements
executed in Leased Premises, at least against the risk of fire, explosion and water damage. A copy
of this insurance policy will be delivered to Landlord if it requests it. Insurance policies
purchased by Tenant shall provide that insurance coverage will only cease, for any reason
whatsoever, after giving three months’ notice to Landlord.

The parties to this contract mutually waive any claim they might be entitled to exercise against
one another and against the owner, any lease,

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tenant, subtenant, assignor, assignee, occupant, manager and caretaker of the building as well as
against persons in their service and their agents, for any damage they suffer as a result of the
occurrence of unexpected adverse events such as fire, water damage or accidents, with the exception
of remedies against the perpetrator of a gross negligence or willful misconduct, and in all other
cases of exclusion provided under the insurance policy applicable. Tenant agrees to accept such a
waiver by any subtenant or occupant and their insurers.

It is specified that Tenant expressly renounces without reservation any remedy it may exercise
under articles 1386, 1719, 1720 and 1721 of the Civil Code.

If the activities of Tenant and those for whom it is responsible cause an increase in the insurance
premiums payable by Landlord or other Tenants of the building, this increase in premiums will be
borne solely by Tenant.

Article 17 — Exemption from liability of Landlord and its beneficiaries

Landlord and its beneficiaries decline all liability for any damage caused to Tenant or third
parties visiting it by their employees, particularly by doormen or concierges.

Tenant will be alone responsible for guarding and must ensure effective protection of the Leased
Premises; it expressly exempts Landlord and its beneficiaries from any liability in case of theft
or attack which may arise in the Leased Premises. Tenant may not claim any reduction of rent in
case of termination of the guard or guards, if any, and it may not hold Landlord responsible for
the acts committed by such guard or guards.

In addition, it undertakes to bear all the consequences arising from any wrongful act occurring in
the building, either alone if such act concerns only its private areas, or jointly with the other
Tenants, if such act concerns the common areas.

If an administrative or judicial proceeding is filed against Landlord as a result of the activity
or the presence of Tenant in the Leased Premises, Tenant undertakes to defend Landlord, to
intervene in any proceedings filed against Landlord and to hold it harmless from any conviction.

The activities of Tenant must be in accordance with laws, regulations and stipulations of Article
12 of these general conditions and may not give rise to any claim or complaint from anybody, and in
particular, the other occupants of the building, neighbors, administrative authorities, etc.

In addition, Tenant waives all claims against Landlord, the manager and their insurers and any
request for rent reduction and declares to take upon itself the reparation of any property and
intangible damage, acting, if appropriate, directly against their perpetrators in the following
cases:

	 	•	 	for damage resulting from disturbances, riot, strike, war, civil war as well as
unrest resulting from any other circumstance affecting Tenant, its employees or its
visitors, its assets or property that can be regarded as fixtures by destination or in
case of partial destruction of the building containing the Leased Premises.
	 
	 	•	 	in case of damage caused to the Leased Premises and to the goods, materials or
objects in it in particular because of leaks in pipes, leaks through roofs or windows,
moisture from the soil, subsoil or walls, condensation, freezing

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	 	 	 	or melting snow or ice, breakage of gas, water, electricity or central heating pipes,
	 
	 	•	 	in case of disturbance of enjoyment or damage caused by neighbors or others,
including other Tenants of the building under any status whatsoever.

Tenant waives claiming from Landlord in the event of property or intangible damage, compensation
for loss of use or loss of operation due to the total or partial cessation of its business for any
reason whatsoever, whereby Tenant declares to take upon itself the contracting of insurance
covering these types of risks.

Article 18 — Termination of the lease contract

In the event of termination of this contract by its fault, Tenant must bear all costs,
disbursements and expenses of any kind resulting from its default and the termination of this
contract, including all court costs and attorneys’ fees incurred by Landlord, and will also pay the
rent, common charges and taxes and dues to be borne by Tenant under this contract until the end of
the quarter in which this contract is terminated, and a relocation allowance equivalent to nine (9)
months of rent, the above without prejudice to any other damages and indemnities Tenant may be
obligated to pay in order to restore the Leased Premises and all other damages attributable to
Tenant.

It is specified that only Landlord may exercise the right, in case of fault of Tenant, to request
the cancellation for fault and the payment of said indemnity, whereby Tenant cannot use its own
fault in order to impose a termination by its faults with payment of a termination indemnity;
consequently, this article may not give grounds to Tenant, in any case, to terminate the lease
contract against payment of the aforementioned indemnity above.

Article 19 — Expropriation 

In case of expropriation of all or part of the Leased Premises for public purposes, this contract
will terminate on the date the expropriating public authority takes possession of the premises.

In any case, the indemnities that Tenant is entitled to require from the expropriating authority
may not reduce the amount of the indemnity payable to Landlord.

Tenant may not claim any indemnity from Landlord.

Article 20 — Changes in requirements

The completed building was erected in accordance with statutory requirements in force at the date
of the urban development permit.

If new laws or regulations or new permits oblige Landlord to carry out additional work, it will
carry it out and will increase the rent by an amount equal to interest calculated at the rate of
statutory interest on amounts invested, and an annual amount equal to the annual amortization of
the expenses incurred by Landlord, such expenses being distributed among the Tenants based on the
shares of each of them in the common charges.

In regard to the Leased Premises, Tenant undertakes to take upon itself and pay all expenses that
may result from any changes to be made in the Leased Premises and their installations imposed by
any current or future legislation, especially concerning health, safety and working conditions,
both when

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taking possession of the premises and during the lease, or will reimburse Landlord for the work
undertaken by it in order to bring it up to standard, without right to claim reimbursement from
Landlord upon its departure, or request the termination of this contract for any reason whatsoever.
Such works fall within the scope of Article 12 of these general conditions.

Article 21 — Arbitration

The party which intends to resort to arbitration pursuant to Article 5 or 6-A of these general
conditions will notify the other party by registered letter, and the parties will designate a
single arbitrator by mutual agreement within fifteen days of the mailing of the registered letter.

In the absence of designation of an arbitrator within that period of fifteen days or in the absence
of agreement of the parties with respect to this designation, the arbitrator will be designated by
the President of the Union of Surveyors Real Estate Experts at the request of the most diligent
party. This designation is not subject to appeal.

The arbitrator will decide according to law, and his decision will not be subject to appeal.

The arbitrator will not be bound to apply the rules and forms of judicial proceedings but must make
its award within thirty days of referral.

He will decide on the cost of arbitration, including his fees, as well as the distribution of these
costs between the two parties.

In the event that the arbitrator so designated refuses to determine the amount in question, the
President of the Union of Surveyors Real Estate Experts will designate a new arbitrator, at the
request of the most diligent party.

Article 22 — Visit of the Leased Premises

During the six months preceding the end of this contract and in case of sale of all or part of the
Leased Premises, Tenant will authorize the affixing of posters in visible places in the building,
announcing its lease or sale.

During this same period, Tenant must permit the visit of the Leased Premises by any person
accompanied by a representative of Landlord, at any time between 9 AM and 6 PM, Monday to Friday.
Tenant will be notified 24 hours in advance by fax of such visit.

Article 23 — Registration of the lease and costs

All duties and taxes whatsoever that may result from the conclusion of this contract, including
registration and stamp fees, fines and possible double fees, are payable by Tenant. This contract
will be submitted for registration by Landlord. Within eight days of signing this contract, Tenant
will pay to the manager designated by Landlord, who will handle the registration formalities,
sufficient funds to pay the registration and stamp fees. Should it fail to pay these funds, Tenant
will be liable for fines and interest that may be owed due to late registration.

For the collection of registration fees and without any consequence between the parties, the
charges payable by Tenant hereunder, in addition to the payment of the rent, are assessed according
to the percentage established in the special conditions.

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Article 24 — Notifications

All notifications to be made by registered letter in the performance of this contract will be
deemed to have been issued on the date of presentation of the registered letter at the post office,
the date of the receipt being proof.

Article 25 — Election of domicile

For all matters concerning this contract, Tenant declares to elect domicile in the Leased Premises
both for the term of the lease and for all consequences of the lease unless, after its departure,
it gave Landlord a new election of domicile that must necessarily be in Belgium.

Article 26 — Severability

The invalidity of one or more provisions of this contract may not result in the invalidity of all
provisions.

In the latter case, the parties will negotiate in good faith a replacement provision within one
month following the date on which the provision in question was regarded as invalid, illegal or
ineffective. In case the parties fail to reach an agreement within that period, the most diligent
party will refer the matter to the competent court.

Article 27 — Governing law and competent courts

For all matters not expressly provided by this contract, the parties will refer to the Belgian law
and to the practices in force in Brussels. In case of dispute, only the courts of the judicial
district of Brussels (French-speaking courts) will be competent.

Article 28 — Agreement of Landlord

In the cases provided by law or this contract, when the agreement of Landlord must be obtained,
Tenant will bear the necessary costs and expenses (such as fees of architects, engineers and other
consultants) proven by Landlord to have been spent in order to respond to the request of Tenant.

Landlord will always show diligence when its agreement is requested under this contract.

Article 29 — Annexes

All documents attached to this contract will be considered as an integral part thereof and will
have the same force and the same effect as if they had been expressly included in the body of this
contract.

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ANNEXES

	1.	 	Plans delineating the Leased Premises
	 
	2.	 	Tenancy guarantee model
	 
	3.	 	Internal regulation

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Annex 1

Plans delineating the Leased Premises

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Annex 2

Tenancy guarantee model

[On letterhead of the Bank]

[name and address of Landlord]

Unconditional guarantee payable on first request

Reference is made to the lease agreement (“Agreement”) of [date] executed between [name of
Landlord], a company under [...] law, whose registered office is at [address] (hereinafter
“Landlord”) and [name of Tenant], a company under [...] law, whose registered office is at
[address] (hereinafter “Tenant”) under which Tenant will take under lease from Landlord
[description of the Leased Premises] under the terms and conditions of the Contract. The terms and
conditions of the Contract are not included in this guarantee.

We, [name of the bank] hereby undertake irrevocably and unconditionally to pay to Landlord any
amount, up to a total of [amount] EUR maximum (the “Maximum Amount”), immediately upon receipt of
one or more written calls of the guarantee by Landlord accompanied by a statement by Landlord
indicating that Tenant owes amounts due and payable under the Contract, up to the amount indicated
in the call for the guarantee.

At each anniversary date of the entry into force of the Contract, the Maximum Amount will be
adjusted, on written request of Landlord and after favorable opinion from us, so that it
corresponds to [...] months of rent, tenancy charges and share of taxes due at the time of the
adjustment.

Any call for the guarantee will be issued to us by hand or by special courier delivered by a
carrier or sent by registered letter, will refer to this guarantee and will be accompanied by the
written statement of Landlord mentioned above. Such statement from Landlord will constitute
irrefutable proof that, for all purposes under this guarantee, Tenant owes Landlord the amount
claimed by Landlord for the reason mentioned in the call for the guarantee.

The amounts payable under this guarantee will become immediately due and payable upon receipt of
the written call for the guarantee from Landlord, notwithstanding any right or exception that we or
Tenant may have for any reason whatsoever to oppose such payment.

This guarantee is an autonomous and independent commitment on our part and will not be affected or
discharged in any way for any reason connected to our relations with Tenant or any matter related
to the Contract or to the obligations of Tenant under the Contract.

The total amount of the payments that we are required to make under this guarantee will in no case
exceed the Maximum Amount, as adjusted by the adjustment mechanism mentioned above.

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This guarantee will expire automatically at the close of business (6:00 PM) on one of the following
dates, whichever occurs first:

	 	(i)	 	the date on which the total payments made by us under this guarantee is equal to the
Maximum Amount as adjusted according to the adjustment mechanism mentioned above; or
	 
	 	(ii)	 	within ninety days from the date the Contract is terminated for any reason; or
	 
	 	(iii)	 	if Landlord is the owner of the Leased Premises and sells them within ninety days from
signing of the authentic sale instrument; or
	 
	 	(iv)	 	at the latest by [three months after the expiration of the lease]; or
	 
	 	(v)	 	on the date communicated by Landlord and Tenant jointly,

regardless of whether or not the original of this guarantee is returned to us.

We do not assume any liability under this guarantee for claims made by Landlord after the
expiration of this guarantee.

This guarantee is governed by Belgian law. The courts and tribunals of Brussels will have exclusive
jurisdiction to settle any dispute which may arise.

Made at

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	By:

	 	 	 	 
	 	By:
	 	 
	 	 
	 

	 	Title:
	 	 	 	 	 	 	 	Title:	 	 	 	 

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Annex 3

Internal regulation

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1

INTERNAL REGULATION

 

	 	 	 
	BUILDING LOCATED:

	 	6 -10, rue du Planeur

1130 BRUSSELS

SECTION I — SCOPE

All owners, tenants and occupants of the building draw up an internal regulation that is binding
for them and their beneficiaries.

This regulation may be modified by the owner or manager in the general interest of the occupants of
the building.

The modifications must appear on their date in a document named “Management Book,” kept by the
manager, which will contain, in a same context, the internal regulation and its amendments; they
must be immediately communicated to the tenants and will enter into effect one month after being
communicated to the tenants by the owner or its manager.

In the event of sale of part of the building, the seller must draw the attention of the new owner
to the existence of this “Management Book” and invite it to read it.

The new interested party, by the mere fact of being owner or tenant of part of the building or
their beneficiary, is subrogated in the rights and obligations arising from the provisions of this
“Management Book” and the decisions therein. Both such interested party and its beneficiaries must
comply therewith.

This regulation lists the rules and modalities governing the occupancy and use of the premises, as
well as the responsibilities of tenants among them and towards the owner.

The purpose of this regulation is to assure peaceful enjoyment for all occupants.

The leased premises must be occupied according to the legal notion of “good businessman.”

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2

In the event that one or several provisions of this internal regulation contradicts the lease
contract, the latter will prevail.

SECTION II — OCCUPANCY MODALITIES

Article 1

No advertising, no billboards, signs or other objects visible from outside the building may impair
the aesthetic unity of its complex. The tenant may not install any panel, sign, poster or
inscription on the external walls or the windows or the balconies of the premises occupied by it
without first obtaining written authorization from the owner or manager, who need not justify their
refusal. The type and location of lighting devices, the color of the light diffused by them, as
well as the type and color of the curtains, blinds and shades are subject to such approval in
particular.

Article 2

No flag, mast, radio or TV antenna may be placed on or around the building except with the prior
written agreement of the owner or manager who will determine their size and location.

Article 3

The entry of the name of the tenants of the building is regulated by the manager, who will indicate
the type of plaque to be adopted and the place where it may be installed. The tenant will pay its
cost.

This plaque may be installed on the entrance door of the offices or next to it on each floor: it
will indicate the name of the tenant and, possibly, its profession. These plaques may also be
placed in the elevator cars and in the common halls on each floor: the manager will determine their
material, size, style and location where they will be affixed.

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3

If necessary, a general directory will be installed in the entrance hall on the ground floor
indicating the names, professions, and floor of the tenants. The entries made on this directory
will have a uniform style determined by the owner or manager and will be made at the expense of the
tenants.

Article 4

If needed, each tenant will have a mailbox inscribed with the names of the owner and possibly his
floor.

The tenant will pay its cost.

Tenants expressly waive claiming any indemnity from the owner or manager for absence of delivery of
the mail or distribution error.

Article 5

The owner or the manager will alone be responsible for the appointment of the company to take care
of the washing of the windows and glass doors, of the common areas of the building and parking
lots.

Tenants will be responsible for cleaning the premises leased by them and any toilet or kitchen
occupied by them.

Article 6

The Tenant may not occupy or allow to be occupied by the persons for whom it is responsible the
entrances, corridors, landings, staircases and other common areas of the building by any objects:
the common areas of the building must be perfectly free at all times. There may not be any
occupation or impairment of the free access of all emergency exits, fire stairs or other fire
protection equipment.

Article 7

Tenants may not cause any excessive or abnormal noise by using musical instruments, household
devices, office material, or technical equipment of any type that may bother the other occupants of
the building.

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Article 8

If electrical devices and/or electronic equipment producing interference are used in the building,
they must be equipped with devices to lower such interference so as not to disturb the radio
reception or the electronic devices of others.

No motor may be installed in the private areas, except for small motors controlling household
devices or office equipment. In any case, these motors and machines may not create vibrations that
bother the other tenants.

Article 9

No product or substance (gas, liquid, or solid) which is hazardous, flammable, explosive, toxic,
unhealthy, or harmful or of a nature that gives off unpleasant odors may be stored in the building.

Article 10

The tenant may not introduce animals in the leased premises.

Article 11

The leased premises may not serve illegal or immoral activity that may create unpleasantness to the
other tenants or impair the standing and good reputation of the building.

Article 12

Waste and garbage must be collected in bags (made of paper or plastic) and placed by the tenants in
the location indicated by the manager.

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5

Article 13

Tenants may not use the elevators beyond their maximum capacity. They must comply with the
provisions posted in the cars; the owner or the manager will not be responsible for accidents
possibly produced therein.

The uniformly distributed overload of the floors may not in any case exceed, including the weight
of partitions, the values indicated on the plans prepared for this purpose and enclosed with the
lease.

Article 14

If the tenant wishes to assign its lease or sublease the premises occupied by it, it may not post
advertising signs in any case and in any place.

Article 15

Any moving in and out of furniture, office equipment and other movables can take place only during
the days and hours approved by the owner or manager, who will reserve and keep free one elevator
whose car will be equipped with adequate protection by the tenant. However, the owner or the
manager may, without any remedy, refuse the use of the elevators for any transport of objects that
are too heavy or too voluminous. Any damage caused by their handling, to the common areas of the
building, will be charged to the tenant who ordered such transport.

In any event, the tenants will pay all expenses necessary for their installation or introduction in
the building of any objects in general.

Article 16

The tenant must obtain information either from the owner or from the manager concerning the lock
system used in the premises. In the event that such system is common to several parts of the leased
building or its entirety, the tenant is prohibited from replacing one or several locks and from
copying one or several keys without notifying the owner or the manager.

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Article 17

If the tenant installs in the leased premises one or several devices connected to the city water
facility, such as dishwasher, washing machine, hot drink dispenser, etc., it must file a prior
request with the owner or manger.

If authorization is given to it, its connections must be equipped with an automatic system to close
the faucets or the water pipes of the aquastop or similar type.

Article 18

Tenants must give the owner or the manager free access to the premises leased by them, occupied or
not, to allow them to examine the condition of the leased premises and check whether common
interest measures are observed.

Equally, they must give access to their premises, without indemnity, to the architects, contractors
and workers who execute repairs and works in the common areas or private areas, with the
understanding that the work must be executed with all desirable speed. Tenants must allow access to
their premises for repairs, maintenance and cleaning of common elements such as air conditioning
ducts, the main electrical cables and the plumbing facilities, without limitation thereto.

Article 19

The owner or the manager will keep a copy of all ongoing leases. It will also keep the name,
address and telephone number of one of the directors of the tenant companies and the name, address
and telephone number of the person who can be called in emergencies when no one is in the office
during vacation periods.

The manager may also keep a copy of the keys opening the access doors to the leased premises: it
may use it after prior warning.

In cases of extreme emergency and in the absence of the representative of the tenant, it may enter
the premises and take all measures required by the situation. It must communicate such intervention
to the tenant as soon as possible.

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7

Article 20

The users of the garages in the basement must comply with the signage installed in the entry to the
parking lots and the parking spaces themselves.

Drivers may not exceed the speed limit authorized and may not park their vehicles other than in the
places rented by them, without ever abandoning their vehicles in other spaces, entries and maneuver
areas.

It is prohibited to honk horns and other warning devices or to idle the engines of the cars.

No gasoline reserve may be kept in the parking lots except for those normally found in the tanks of
vehicles. Tenants may not empty the carter of the engine, fill or empty the gasoline tanks or
repair the vehicles inside the parking garage of the building. Access to the parking garage of the
building is prohibited to persons who do not have enjoyment or access rights to these parts of the
building.

Article 21

All work related to private areas whose maintenance assures the harmony of the building must be
made by each tenant in a timely fashion, so as to keep up the care and good maintenance of the
building. All works in the private areas done by the tenant with prior and special authorization of
the owner or manager may not be bothersome or inconvenient to the neighboring tenants or to
compromise the solidity, hygiene or safety of the building.

Article 22

It is prohibited for the tenant to carry out public sales of furniture or merchandise in the leased
premises for any reason whatsoever.

[initials]

 

8

Article 23

Tenants may only use in the leased premises electrical equipment with power compatible with the
electrical supply infrastructure provided for this purpose.

Bulky machines and those with a powerful motor may not be installed other than with the prior
written agreement of the manager and after adequate soundproofing, air conditioning or electrical
reinforcement measures were taken.

Article 24

The manager reserves the right to establish security and control of the common accesses of the site
and distribute the cost prorated to the shares of each tenant.

Article 25

Special electrical connections from High Voltage transformers of the Low Voltage Panels will be
made at the expense of the tenant and within the limits of the installed power. Its installation
plan must be submitted to the manager.

SECTION III — MANAGER

The manager is appointed by the owner, who establishes the conditions for his appointment and
dismissal.

The owner supervises the performance of the manager, examines his accounts and orders indispensable
work.

The manager is in charge of assuring the good maintenance of the common areas and the correct
operation of the common devices and equipment.

He will take care of purchasing fuel, will assure that the performance is economical. He will
ensure that the heating and ventilation installation operates correctly, in other words, according
to the reasonable needs and desires expressed by a majority of tenants.

The same will hold true for all services which, in essence, are not provided permanently.

[initials]

 

9

The manager will sign all contracts necessary for the correct operation of the installations of the
elevators, heating, ventilation, toilets, etc.

The owner entrusts the manager with executing its decisions for daily management and the
administration of the building in general.

The tenants will present to the manager the problems that may arise between them and the owner,
concerning the occupancy of the building.

They will attempt, at conciliation level, to find an amicable solution. In the absence of amicable
agreement, the parties will be free to act pursuant to the law.

SECTION IV — ACCOUNTING

In addition to the main rent, the tenant will contribute to the payment of the common expenses of
the building as described without limitation thereto, in this Internal Regulation.

At the same time as the rent, in advance and quarterly, the Tenant will pay an amount as described
in the lease, as provisional advance for common expenses. Such provisional advances must be paid to
the account opened in the name of the manager or to any other account that it indicated during the
lease.

The closing of the annual accounts of the common expenses for an accounting year will be finally
established at the latest 3 months after the closing date. This date will be established by the
manager. The manager will calculate the difference between the provisional advances mentioned
above and the real share of the contribution of the tenants to the common expenses of the
accounting year. This difference will be paid to the owner or its manager within eight days from
the transmittal of the final accounts by the owner or the manager to the tenant. The tenant will
immediately indicate to the manager the errors he may find in the accounts submitted to him.

The provisional advance may be revised at any time by the manager and brought to an amount equal to
the share of the tenant in the provisional common expenses established by the manager and sent to
the tenant at the same time as the closing of the annual accounts.

[initials]

 

10

Each year, the manager presents his accounts to the owner, submits them for its approval and
receives a release, if applicable.

The manager has the right to claim the provisions or amounts that result from the annual accounts.

In the event of emergency, he will take all measures necessary in the interest of the owner and of
the good operation of the management.

SECTION V — TENANCY CHARGES — COMMON EXPENSES

All common expenses of the building will be distributed among the tenants of the private areas of
the building based on the contributive part of each private area in said common charges.

This distribution method may be modified by the owner or the manager.

The common charges consist of the expenses made for:

	1.	 	Expenses for maintenance, fuel or energy supply, repair, troubleshooting, inspection by
approved agencies and bringing up to standard under the legislation or regulations in force of
the equipment such as heating, air conditioning, water softening installations, hoisting
devices of any nature, fire protection, telephone installation, etc.
	 
	2.	 	Expenses for cleaning, disinfection, lighting, signage, maintenance and repair of the common
rooms or areas such as halls, staircases, corridors, sidewalks, gardens, terraces, roofing,
facades, glass panes, etc.
	 
	3.	 	The insurance covering fire and accessory perils, building and elevator civil liability,
glass breakage, water damage, machinery breakage, legal insurance for hired personnel, etc.
	 
	4.	 	The taxes and dues of any type levied or to be levied on the property, such as estimated real
estate tax, taxes on hired personnel, motive force, signs, garbage removal, etc.

[initials]

 

11

	5.	 	Management fees.
	 
	6.	 	The expenses for doormen, supervision, or guards.

This list is for information and without limitation thereto.

The common consumption of water and electricity is recorded by the common meters. The tenants will
pay the occupancy expenses of their own premises directly and in particular the fees for the
consumption of water and electricity of the private areas as well as the fees for renting the
meters in their name. If necessary, the tenants will install in their name and at their expense
private meters for the assets leased by them.

If the division of a level creates a common use of certain private areas, the charges related to
such common use will be exclusively paid by the occupants who use them. The maintenance of this
common area is not part of the role of the manager.

	 	 	 	 	 
	 	
 	 
	 	[signature] 	 
	 	Christoph Neut

Senior Vice President EMEA 	 
	 

[initials]exv10w3

Exhibit 10.3

RETENTION AND CHANGE OF CONTROL AGREEMENT

     This CHANGE OF CONTROL AGREEMENT (“Agreement”) between and among TechTeam Global,
Inc., a Delaware corporation (the “Company”), TechTeam Government Solutions, Inc., a
Virginia corporation (“TTGSI”) and David A. Kriegman (the “Executive”) is entered
into on October 23, 2009.

     The Board of Directors of the Company (the “Board”) has determined that it is in the
best interests of the Company and its shareholders to diminish the inevitable distraction to the
Executive from the personal uncertainties and risks created by a pending or potential Change of
Control, and to encourage the Executive’s full attention and dedication to the Company currently
and in the event of any pending or potential Change of Control, and to provide the Executive with a
severance package if the Executive is terminated as a result of a Change of Control. Therefore, in
order to accomplish these objectives, the Board has caused the Company to enter into this
Agreement.

     NOW, THEREFORE, IT IS HEREBY AGREED AS FOLLOWS:

     1. Definitions

          (a) “Effective Date” shall mean the date on which a Change of Control occurs.
Notwithstanding anything in this Agreement to the contrary, if a Change of Control occurs and if
the Executive’s employment with the Company is terminated prior to the date on which the Change of
Control occurs, and if it is reasonably demonstrated by the Executive that such termination of
employment (i) was at the request of a third party who has taken steps reasonably calculated to
effect the Change of Control or (ii) otherwise arose in connection with or in anticipation of the
Change of Control, then for all purposes of this Agreement, the “Effective Date” shall mean
the date immediately prior to the date of such termination of employment.

          (b) “Change of Control” shall mean the first to occur of the following:

          (i) The sale of 51% or more of the then outstanding shares of common stock entitled to
vote generally in the election of the directors (“Voting Securities”) of TTGSI or
the Company; or

          (ii) The consummation of the sale or other disposition of all or substantially all of
the assets or operations of TTGSI or the Company (whichever occurs first, the “Acquired
Company”).

          (c) “Change Period” shall mean the period commencing upon the Effective Date and
ending on the first anniversary of such date.

          (d) “Disability” shall mean the absence of the Executive from the Executive’s duties
with the Acquired Company on a full-time basis for 180 consecutive business days as a result of
incapacity due to mental or physical illness, which is determined to be total and/or permanent by a
physician selected by the Acquired Company or its insurers.

          (e) “Cause” shall mean any of the following: (i) Executive’s conviction of or a plea
of no contest to a felony, fraud or a crime involving moral turpitude under any state or federal
statute; (ii) Executive’s continued failure to substantially perform the Executive’s duties
unrelated to a Disability, or any other intentional action or omission by Executive that is
injurious to the Acquired Company; or (iii) any material breach of any employee handbook of the
Acquired Company by the Executive, which breach is not remedied within fourteen (14) days after
written notice thereof.

          (f) “Good Reason” shall mean any of the following: (i) the assignment to the Executive
of any duties inconsistent with the Executive’s position, authority, duties or responsibilities
prior to the Effective Date, or any other action by the Company or the Acquired Company (or any of
their successors) which results in a diminution in such position, authority, duties or
responsibilities, and the continuance of such assignment of duties or other such action for a
period of sixty (60) days; (ii) the requirement of the Executive to be based at any office or
location outside of the greater Washington, DC metropolitan area,

1

 

except for short-term assignments (under three (3) months) where the Company pays all travel
or temporary relocation costs incurred by the Executive; (iii) any failure by the Acquired Company
to comply with and satisfy Section 9(c) of this Agreement, or any failure by any successor to
assume and offer to perform this Agreement in accordance with Section 9(c), provided that such
successor has received at least ten days prior written notice from the Acquired Company or the
Executive of the requirements of Section 9(c).

          (g) “Notice of Termination” shall mean a written notice which (i) indicates the
specific termination provision in this Agreement relied upon by the terminating party, and (ii) to
the extent practicable, sets forth in reasonable detail the facts and circumstances relied upon to
form such party’s basis for termination of employment under the operative provisions.

          (h) “Termination Date” shall mean (i) if the Executive’s employment is terminated by
the Acquired Company for Cause, the date of receipt of the Notice of Termination or any later date
specified therein, as the case may be; (ii) if the Executive’s employment is terminated by the
Executive for Good Reason, the end of the thirty-day cure period described in subsection (d) above
or any later date specified therein (which later date must in all cases be within two years of the
initial existence of the condition constituting Good Reason); (iii) if the Executive’s employment
is terminated by the Acquired Company other than for Cause or Disability, the Termination Date
shall be the date on which the Acquired Company notifies the Executive of such termination; and
(iv) if the Executive’s employment is terminated by reason of death or Disability, the Termination
Date shall be the date of death of the Executive or the date of Disability, as the case may be.

          (i) “TTGSI Change of Control” shall mean:

          (i) The sale of 51% or more of the then outstanding Voting Securities of TTGSI; or

          (ii) The consummation of the sale or other disposition of all or substantially all of the
assets or operations of TTGSI.

          (j) “Specified Employee” shall have the meaning given in Code Section 409A as
determined in accordance with the methodology established by the Company as in effect on the date
of Executive’s Separation from Service.

          (k) “Separation from Service” shall having the meaning given in Code Section 409A,
applying the default rules thereof.

          (l) “Code” shall mean the Internal Revenue Code of 1986, as amended. Any reference to
a specific provision of the Code shall include any successor provision and/or regulations
promulgated under that provision of the Code.

     2. Terms of Employment.

          (a) Position and Duties. During the Change Period, Executive agrees to devote
reasonable attention and time during normal business hours to the business and affairs of the
Acquired Company and, to the extent necessary to discharge the responsibilities assigned to the
Executive hereunder, to use the Executive’s reasonable best efforts to perform faithfully and
efficiently such responsibilities.

          (b) Compensation. During the Change Period, the Executive shall:

          (i) receive an annual base salary (“Annual Base Salary”) at least equal to
twelve times the highest monthly base salary paid or payable to the Executive by the
Acquired Company in the twelve-month period immediately preceding the month in which the
Effective Date occurs;

          (ii) be eligible to participate in any bonus program in force on the Effective Date, or
otherwise adopted by the Acquired Company;

          (iii) be entitled to participate in all savings and retirement plans, practices,
policies and programs applicable generally to other peer executives of the Acquired Company;

          (iv) be eligible (and the Executive’s family members shall be eligible) for
participation in and to receive all benefits under welfare benefit plans, practices,
policies and

2

 

programs provided by the Acquired Company (including, without limitation, medical,
prescription, dental, disability, salary continuance, employee life, group life, accidental
death and travel accident insurance plans and programs).

          (d) Rights of the Company. The Executive hereby acknowledges and agrees to the
following as it relates to the rights of the Company with respect to this Agreement:

     (i) that the Company may accept or reject any proposal for, or terminate any
discussions or negotiations regarding, a Change of Control in its sole discretion,
and that the Executive shall have no right under this Agreement or otherwise to
challenge or contest any such decision by the Company; and

     (ii) that the Company may alter or amend this Agreement at any time for any
reason or for no reason.

     3. Termination of Employment.

          (a) Death or Disability. The Executive’s employment shall terminate automatically
upon the Executive’s death or Disability that continues for 30 days after the Acquired Company
provides Executive of notice of its determination of Disability.

          (b) Cause. The Acquired Company may terminate the Executive’s employment during the
Change Period for Cause.

          (c) The Executive’s employment may be terminated during the Change Period by the Executive for
Good Reason.

          (d) In the case of any termination of employment under this Agreement, the provisions of
Section 4 of this Agreement shall apply.

          (e) Notice of Termination. Any termination by the Acquired Company for Cause, or by
the Executive for Good Reason, shall be communicated by written Notice of Termination to the other
party in accordance with this Agreement. In addition, if the Executive is resigning for Good
Reason, the Notice of Termination must be provided to the Acquired Company within ninety (90) days
of the existence of the condition that constitutes Good Reason and must provide the Acquired
Company a period of thirty (30) days to remedy the condition that constitutes Good Reason. If the
Acquired Company remedies the condition that constitutes Good Reason within such thirty (30) day
period, then the Executive may withdraw the Notice of Termination; provided that if the
Executive does not withdraw the Notice of Termination, then the Executive will be considered to
have terminated his employment without Good Reason.

     4. Obligations of the Acquired Company upon Termination.

          (a) Good Reason: Other than for Cause, Death or Disability. If during the Change
Period, either the Acquired Company terminates the Executive’s employment other than for Cause,
Death or Disability, or the Executive terminates employment for Good Reason, the Acquired Company
shall:

          (i) pay to the Executive in a lump sum in cash the aggregate of the following amounts:

          A. the sum of: (1) the Executive’s Annual Base Salary through the Termination
Date to the extent not theretofore paid; plus (2) any accrued vacation pay to the
extent not already paid; and

          B. the Executive’s Annual Bonus as if earned at the target level; and

          C. the amount equal to the Executive’s Annual Base Salary;

          (ii) provide the Executive with reasonable executive outplacement services for a period
of up to twelve (12) months after the Termination Date through a recognized outplacement
provider that is agreed to by the Acquired Company and the Executive;

3

 

          (iii) continue welfare benefits to the Executive and/or the Executive’s family at least
equal to those which would have been provided to them in accordance with the welfare plans,
programs, practices and policies of the Acquired Company as if the Executive’s employment
had not been terminated for a period of twelve (12) months; provided, however, that
if the Executive becomes re-employed with another employer and is eligible to receive
medical or other welfare benefits under another employer provided plan, the medical and
other welfare benefits described herein shall be secondary to those provided under such
other plan during such applicable period of eligibility (such continuation of such benefits
for the applicable period herein set forth shall be hereinafter referred to as “Welfare
Benefit Continuation”). Any benefits received by the Executive pursuant to this Section
shall not reduce the period of time the Executive is entitled to receive COBRA continuation
health coverage as a result of the Executive’s termination of employment;

          (iv) immediately upon termination vest any options granted to Executive and any shares
of restricted stock that were granted to Executive more than one year prior to the
Termination Date, and the Executive will have six (6) months to exercise any such options
(which options shall in no event be exercisable after the end of their original terms);

          (v) pay to the Executive the proceeds of the Executive Savings Plan, including all
accumulated interest and dividends, as required therein.

The Company shall pay the amounts described in this Section (in the aggregate, the “Severance
Pay”) promptly after the Termination Date, but no more than thirty (30) days thereafter;
provided that if the Executive is a Specified Employee on the Termination Date, then to the extent
the Severance Pay exceeds an amount equal to the lesser of (x) two times the Executive’s Annual
Base Salary for the prior calendar year and (y) two times the dollar limitation in effect under
Code Section 401(a)(17) for the year in which the Termination Date occurs, such excess shall be
paid with interest on such delayed payment at the applicable federal rate provided for in Code
Section 7872(f)(2)(A) on the first business day after the date that is six months after the
Termination Date (the “Delayed Payment Date”). In addition, if the Executive is a
Specified Employee on the Termination Date and if the taxable value of continued life insurance
coverage exceeds the applicable dollar limit under Code Section 402(g)(1)(B) as in effect for the
Termination Date, then the Executive shall pay the Acquired Company the premiums for the coverage
in excess of such limit and, on the Delayed Payment Date, the Acquired Company shall reimburse such
amount to the Executive.

          (b) Death, Retirement or Disability. If during the Change Period, the Executive’s
employment is terminated by reason of the Executive’s death, retirement or Disability, the Acquired
Company shall have no further obligations to the Executive’s legal representatives or the
Executive, as the case may be, under this Agreement.

          (c) Cause, Other than for Good Reason. If during the Change Period, the Executive’s
employment is terminated for Cause, or if the Executive terminates employment other than for Good
Reason, the Acquired Company shall have no further obligations to the Executive, except the
Acquired Company shall be obligated to pay the Executive’s Annual Base Salary through the
Termination Date plus the amount of any compensation previously deferred by the Executive, in each
case to the extent not already paid.

     5. TTGSI Change of Control. Outstanding equity awards granted to the Executive under
the 2006 Incentive Stock and Awards Plan, including restricted shares granted to the Executive in
March 2009 and June 2009 but specifically excluding any performance shares granted to the Executive
(including that certain performance share award with a performance period ending on December 31,
2010), shall vest in full upon a TTGSI Change of Control.

     6. Limitation on Payment. If the Executive is a “disqualified individual” within the
meaning of Code Section 280G, the parties expressly agree that the payments described in this
Agreement and all other payments or benefits (including, but not limited to, amounts in respect of
any equity awards or the accelerated vesting or settlement of such awards) which the Executive
receives or may receive under any other agreement, plan or arrangement with any persons that
constitute “parachute payments” within the meaning of Section 280G of the Code (the “Total
Benefits”) shall collectively be subject to an overall maximum limit (the “Code Section
280G Limit”). In such case, the aggregate amount of any Total Benefits shall not exceed the

4

 

Code Section 280G Limit. The Code Section 280G Limit shall be One Dollar ($1.00) less than
the aggregate amount that would otherwise cause any such payments to be considered a “parachute
payment” within the meaning of Section 280G of the Code, as determined by the Acquired Company.
Accordingly, to the extent that the payments would be considered a “parachute payment” with respect
to the Executive, then the portions of such payments shall be reduced or eliminated in the
following order until the remaining payments with respect to the Executive can be fully paid within
the Code Section 280G Limit:

          (a) First, any cash payment to the Executive (reduced in reverse chronological order);

          (b) Second, any “parachute payments” not described in this Agreement; and

          (c) Third, any forgiveness of indebtedness of the Executive to the Acquired Company.

The Executive expressly and irrevocably waives any and all rights to receive any “parachute
payments” that exceed the Code Section 280G Limit.

     7. Confidential Information. The Executive shall hold in a fiduciary capacity for the
benefit of the Acquired Company all secret or confidential information, knowledge or data relating
to the Acquired Company and its respective businesses, which has been obtained by the Executive
during the Executive’s employment by the Acquired Company which shall not be or become public
knowledge (other than by acts by the Executive or representatives of the Executive in violation of
this Agreement). After termination of the Executive’s employment with the Company, the Executive
shall not, without the prior written consent of the Acquired Company or as may otherwise be
required by law or legal process, communicate or divulge any such information, knowledge or data to
anyone other than the Acquired Company and those designated by it. In no event shall an asserted
violation of the provisions of this Section constitute a basis for deferring or withholding any
amounts otherwise payable to the Executive under this Agreement.

     8. Non-Solicitation Covenant. In consideration for entry into this Agreement,
Executive reaffirms his/her agreement with the Acquired Company not to compete with, or solicit
customers or employees of the Acquired Company as set forth in the Intellectual Property
Assignment, Non-Solicitation, and Confidentiality Agreement.

     9. Successors and Assigns.

          (a) This Agreement is personal to the Executive and without the prior written consent of the
Acquired Company shall not be assignable by the Executive otherwise than by will or the laws of
descent and distribution. This Agreement shall inure to the benefit of and be enforceable by the
Executive’s legal representatives.

          (b) This Agreement shall inure to the benefit of and be binding upon the Acquired Company and
its successors and assigns.

          (c) The Acquired Company shall require any successor (whether direct or indirect, by purchase,
merger, consolidation or otherwise) to all or substantially all of the business and/or assets of
the Acquired Company to assume expressly and agree to perform this Agreement in the same manner and
to the same extent that the Acquired Company would be required to perform it if no such succession
had taken place. As used in this Agreement, “Acquired Company” shall mean the Acquired Company as
hereinbefore defined and any successor to its business and/or assets as aforesaid which assumes and
agrees to perform this Agreement by operation of law, or otherwise.

     10. General Provisions.

          (a) This Agreement shall be governed by and construed in accordance with the laws of the State
of Michigan, without reference to principles or conflict of laws. All litigation related to this
Agreement shall be brought in a court located in the State of Michigan, and each party, for the
purposes of such litigation, hereby submits to the exclusive jurisdiction and venue of that court.
The captions of this Agreement are not part of the provisions hereof and shall have no force or
effect.

          (b) All notices and other communications hereunder shall be in writing and shall be given by
hand delivery to the other party or by registered or certified mail, return receipt requested,
postage prepaid, addressed as follows:

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If to the Executive:

David A. Kriegman

8220 Crestwood Heights Drive

McLean, VA 22102

or to the most current address of record designated in the Executive’s personnel file.

If to the Company:

Chief Executive Officer

TechTeam Global, Inc.

27345 West 11 Mile Road

Southfield, Michigan 48033-2231

or to such other address as either party shall have furnished to the other in writing under this
Agreement. Notice and communications shall be effective when actually received by the addressee.

          (c) The invalidity or unenforceability of any provision of this Agreement shall not affect the
validity or enforceability of any other provision of this Agreement.

          (d) The Acquired Company may withhold from any amounts payable under this Agreement such
federal, state or local taxes as shall be required to be withheld pursuant to any applicable law or
regulation.

          (e) The Executive’s or the Acquired Company’s failure to insist upon strict compliance with
any provision hereof or any other provision of this Agreement or the failure to assert any right
the Executive or the Acquired Company may have hereunder, including, without limitation, the right
of the Executive to terminate employment for Good Reason, shall not be deemed to be a waiver of
such provision or right or any other provision or right of this Agreement.

          (f) The Executive and the Company acknowledge that, except as may otherwise be provided under
any other written agreement between the Executive and the Company, the employment of the Executive
by the Company is “at will” and, prior to the Effective Date, may be terminated by either the
Executive or the Company at any time. Moreover, if prior to the Effective Date, the Executive’s
employment with the Company terminates, then the Executive shall have no further rights under this
Agreement. The Executive further acknowledges that this Agreement does not give the Executive any
additional right to participate in any plan, program, etc. The Executive and the Company agree
that this Agreement supercedes any separation policy of the Company.

          (g) This Agreement constitutes the entire agreement between the parties concerning the subject
matter hereof. Any prior understandings, representations, promises, undertakings, agreements or
inducements, whether written or oral, concerning the subject matter hereof not contained herein
shall have no force and effect.

          (h) This Agreement may not be amended or modified otherwise than by a written agreement
executed by the parties hereto or their respective successors and legal representatives. An
agreement to amend this Agreement can be entered into on behalf of the Company only by the
President of the Company after approval of the Company Board.

6

 

          IN WITNESS WHEREOF, the parties have executed and delivered this Agreement on the date first
written above.

	 	 	 	 	 	 	 	 	 
	TECHTEAM GLOBAL, INC. 	 	 	 	EXECUTIVE	 	 
	 
	 	 	 	 	 	 	 	 
	By:

	 	/s/ Gary J. Cotshott
 

Gary J. Cotshott
	 	 
	 	/s/ David A. Kriegman
 

David A. Kriegman
	 	 
	 

	 	Its: Chief Executive Officer	 	 	 	 	 	 

7

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