Document:

<PAGE>
                                                                Exhibit 10(s)

                               SIXTH AMENDMENT TO
                           LOAN AND SECURITY AGREEMENT

          SIXTH AMENDMENT dated as of September 10, 2002 (this "AMENDMENT") to
the LOAN AND SECURITY AGREEMENT dated as of July 17, 2001, as amended by the
First Amendment dated as of November 15, 2001, the Second Amendment dated as of
February 14, 2002, the Third Amendment dated as of May 13, 2002, the Fourth
Amendment dated as of July 9, 2002 and the Fifth Amendment dated as of July 15,
2002 (the "LOAN AGREEMENT"), between and among, on the one hand, the lenders
identified on the signature pages thereof (such lenders, together with their
respective successors and assigns, are referred to hereinafter each individually
as a "LENDER" and collectively as the "LENDERS"), FOOTHILL CAPITAL CORPORATION,
a California corporation, as the arranger and administrative agent for the
Lenders ("AGENT"), and, on the other hand, FRONTSTEP, INC., an Ohio corporation
("PARENT"), and each of the Parent's Subsidiaries identified on the signature
pages hereof (such Subsidiaries, together with Parent, are referred to
hereinafter each individually as a "BORROWER", and individually and
collectively, jointly and severally, as "BORROWERS").

          WHEREAS, the Borrowers have requested the Agent and the Lenders to
amend the Loan Agreement to, among other things, reset the Minimum EBITDA,
Tangible Net Worth and Leverage Ratio covenants set forth therein, and the
Agent, on behalf of the Lenders, has agreed to such request subject to the terms
and conditions hereof.

          NOW, THEREFORE, in consideration of the premises and of the mutual
covenants, agreements and conditions hereinafter set forth, and for other good
and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto hereby agree as follows:

          1. CAPITALIZED TERMS. All capitalized terms used in this Amendment
(including, without limitation, in the recitals hereto) and not otherwise
defined shall have their respective meanings set forth in the Loan Agreement.

          2. FINANCIAL COVENANTS. Section 7.20(a) of the Loan Agreement is
hereby amended by amending clauses (i), (ii) and (iii) thereof as follows:

          (a) MINIMUM EBITDA. Clause (i) of Section 7.20(a) is hereby amended in
its entirety to read as follows:

               "(i) MINIMUM EBITDA. Fail to maintain EBITDA, measured on a
     fiscal quarter-end basis, of not less than the required amount set forth in
     the following table for the applicable period set forth opposite thereto:

     ------------------------------------------------------------------------
            APPLICABLE AMOUNT                 APPLICABLE PERIOD
     ------------------------------------------------------------------------
                $354,000               For the 12 month period ending
                                                June 30, 2002
     ------------------------------------------------------------------------

<PAGE>

     ------------------------------------------------------------------------
            APPLICABLE AMOUNT                 APPLICABLE PERIOD
     ------------------------------------------------------------------------
               ($107,000)              For the 12 month period ending
                                             September 30, 2002
     ------------------------------------------------------------------------
               $4,175,000              For the 12 month period ending
                                              December 31, 2002
     ------------------------------------------------------------------------
               $6,493,000              For the 12 month period ending
                                               March 31, 2003
     ------------------------------------------------------------------------
               $6,974,000              For the 12 month period ending
                                                June 30, 2003
     ------------------------------------------------------------------------

     Borrowers' EBITDA for the 12 month period ending each quarter after June
     30, 2003 shall be determined based upon Borrowers' projected EBITDA for
     such period as set forth in the Projections delivered to Agent in
     accordance with Section 6.3(c), which Projections are in form and substance
     acceptable to Agent; provided, that if Agent and Borrowers cannot agree on
     the EBITDA covenant number based upon Borrowers' projected EBITDA, for
     purposes of this Section 7.20(a)(i), Borrowers' EBITDA for such 12 month
     period shall be determined by Agent in its Permitted Discretion and shall
     not be less than $6,974,000."

          (b) TANGIBLE NET WORTH. Clause (ii) of Section 7.20(a) is hereby
amended in its entirety to read as follows:

               "(ii) TANGIBLE NET WORTH. Fail to maintain Tangible Net Worth of
     at least the required amount set forth in the following table as of the
     applicable date set forth opposite thereto:

     -------------------------------------------------------------------------
                   APPLICABLE AMOUNT                  APPLICABLE DATE
     -------------------------------------------------------------------------
                      $5,335,000                       June 30, 2002
     -------------------------------------------------------------------------
                      $5,436,000                    September 30, 2002
     -------------------------------------------------------------------------
                      $5,715,000                     December 31, 2002
     -------------------------------------------------------------------------
                      $5,618,000                      March 31, 2003
     -------------------------------------------------------------------------
                      $5,918,000                       June 30, 2003
     -------------------------------------------------------------------------

     Borrowers' Tangible Net Worth for each fiscal quarter ending after June 30,
     2003 shall be determined based upon Borrowers' projected Tangible Net Worth
     for such period as set forth in the Projections delivered to Agent in
     accordance with Section 6.3(c), which Projections are in form and substance
     acceptable to Agent; provided, that if Agent and Borrowers cannot agree on
     the Tangible Net Worth covenant number based upon

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<PAGE>

     Borrowers' projected Tangible Net Worth, for purposes of this Section
     7.20(a)(ii), Borrowers' Tangible Net Worth for such fiscal quarter shall be
     determined by Agent in its Permitted Discretion and shall not be less than
     $5,918,000."

          (c) LEVERAGE RATIO. Clause (iii) of Section 7.20(a) is hereby amended
in its entirety to read as follows:

               "(iii) LEVERAGE RATIO. Permit the ratio (the "Leverage Ratio") of
     (i) the aggregate amount of the Indebtedness of Parent and its Subsidiaries
     divided by (ii) EBITDA, for the applicable period set forth below to be
     more than the applicable ratio set forth below:

     ---------------------------------------------------------------------
              LEVERAGE RATIO                  APPLICABLE PERIOD
     ---------------------------------------------------------------------
                  48.15:1              For the 12 month period ending
                                                June 30, 2002
     ---------------------------------------------------------------------
                 236.45:1              For the 12 month period ending
                                             September 30, 2002
     ---------------------------------------------------------------------
                  3.97:1               For the 12 month period ending
                                              December 31, 2002
     ---------------------------------------------------------------------
                  2.35:1               For the 12 month period ending
                                               March 31, 2003
     ---------------------------------------------------------------------
                  1.95:1               For the 12 month period ending
                                                June 30, 2003
     ---------------------------------------------------------------------

     Borrowers' Leverage Ratio for the 12 month period ending each quarter after
     June 30, 2003 shall be determined based upon Borrowers' projected Leverage
     Ratio for such period as set forth in the Projections delivered to Agent in
     accordance with Section 6.3(c), which Projections are in form and substance
     acceptable to Agent; provided, that if Agent and Borrowers cannot agree on
     the Leverage Ratio covenant based upon Borrowers' projected Leverage Ratio,
     for purposes of this Section 7.20(a)(iii), Borrowers' Leverage Ratio for
     such 12 month period shall be determined by Agent in its Permitted
     Discretion and shall not be more than 1.95:1."

          3. CONDITIONS. This Amendment shall become effective only upon
satisfaction in full of the following conditions precedent (the first date upon
which all such conditions have been satisfied being herein called the "AMENDMENT
EFFECTIVE DATE"), provided that the amendments set forth in Section 2 of this
Amendment shall be deemed effective as of June 28, 2002:

               (a) REPRESENTATIONS AND WARRANTIES; NO EVENT OF DEFAULT. The
representations and warranties contained herein, in Section 5 of the Loan
Agreement and in each other Loan Document and certificate or other writing
delivered to the Agent and the Lenders pursuant hereto on or prior to the
Amendment Effective Date shall be correct in all material

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<PAGE>

respects on and as of the Amendment Effective Date as though made on and as of
such date (except to the extent that such representations and warranties
expressly relate solely to an earlier date in which case such representations
and warranties shall be true and correct on and as of such date), and no Default
or Event of Default shall have occurred and be continuing on the Amendment
Effective Date or would result from this Amendment becoming effective in
accordance with its terms, unless any such Event of Default has previously been
waived in accordance with Section 15 of the Loan Agreement.

               (b) DELIVERY OF DOCUMENTS. The Agent shall have received on or
before the Amendment Effective Date the following, each in form and substance
reasonably satisfactory to the Agent and, unless indicated otherwise, dated the
Amendment Effective Date:

                    (i) counterparts of this Amendment, duly executed by the
          Borrowers and the Agent; and

                    (ii) such other agreements, instruments, approvals, opinions
          and other documents as the Agent may reasonably request.

               (c) PROCEEDINGS. All proceedings in connection with the
transactions contemplated by this Amendment, and all documents incidental
thereto, shall be reasonably satisfactory to the Agent and its special counsel,
and the Agent and such special counsel shall have received all such information
and such counterpart originals or certified copies of documents, and such other
agreements, instruments, approvals, opinions and other documents, as the Agent
or such special counsel may reasonably request.

          4. REPRESENTATIONS AND WARRANTIES. Each of the Borrowers represent and
warrant as follows:

               (a) Except as previously disclosed in writing to the Agent: (i)
the representations and warranties made by such Borrower herein, in the Loan
Agreement and in each other Loan Document and certificate or other writing
delivered to the Lenders on or prior to the Amendment Effective Date shall be
correct and accurate on and as of the Amendment Effective Date as though made on
and as of such date (except to the extent that such representations and
warranties expressly relate solely to an earlier date in which case such
representations and warranties shall be true and correct on and as of such
date); and (ii) no Default or Event of Default shall have occurred and be
continuing on the Amendment Effective Date or would result from this Amendment
becoming effective in accordance with its terms.

               (b) Each of the Borrowers (i) is a corporation, duly organized,
validly existing and in good standing under the laws of its state of
organization, (ii) has all requisite power and authority to execute, deliver and
perform this Amendment, and to perform the Loan Agreement, as amended hereby,
and (iii) is duly qualified to do business and is in good standing in each
jurisdiction where the failure to be so qualified and in good standing
reasonably could be expected to have a Material Adverse Change.

               (c) The execution, delivery and performance by each Borrower of
this Amendment, and the performance by each such Borrower of the Loan Agreement,
as amended hereby, (i) have been duly authorized by all necessary action, (ii)
do not and will not contravene such Borrower's charter or by-laws, any
applicable law or any contractual restriction binding on

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<PAGE>

or otherwise affecting it or any of its properties, (iii) do not and will not
result in or require the creation of any lien or other encumbrance (other than
pursuant to any Loan Documents) upon or with respect to any of its properties,
and (iv) do not and will not result in any suspension, revocation, impairment,
forfeiture or nonrenewal of any permit, license, authorization or approval
applicable to its operations or any of its properties.

               (d) No authorization or approval or other action by, and no
notice to or filing with, any Governmental Authority or agency or other
regulatory body is required in connection with the due execution, delivery and
performance by such Borrower of this Amendment, or for the performance of the
Loan Agreement, as amended hereby.

               (e) This Amendment, the Loan Agreement, as amended hereby, and
each other Loan Document to which such Borrower is a party is a legal, valid and
binding obligation of such Borrower, enforceable against such Borrower in
accordance with its terms, except as such enforceability may be limited by
equitable principles or by or subject to any bankruptcy, insolvency,
reorganization, moratorium or other similar laws affecting creditors' rights
generally.

          5. CONTINUED EFFECTIVENESS OF THE LOAN AGREEMENT. (a) Except as
otherwise expressly provided herein, the Loan Agreement and the other Loan
Documents are, and shall continue to be, in full force and effect and are hereby
ratified and confirmed in all respects, except that on and after the Amendment
Effective Date (i) all references in the Loan Agreement to "this Agreement",
"hereto", "hereof", "hereunder" or words of like import referring to the Loan
Agreement shall mean the Loan Agreement as amended by this Amendment and (ii)
all references in the other Loan Documents to the "Loan Agreement", "thereto",
"thereof", "thereunder" or words of like import referring to the Loan Agreement
shall mean the Loan Agreement as amended by this Amendment.

               (b) The Borrowers hereby acknowledge and agree that this
Amendment constitutes a "Loan Document" under the Loan Agreement. Accordingly,
it shall be an Event of Default under the Loan Agreement if any representation
or warranty made by the Borrowers under or in connection with this Amendment
shall have been untrue, false or misleading in any material respect when made.

          6. COSTS AND EXPENSES. The Borrowers shall pay all reasonable
out-of-pocket costs and expenses of the Lender Group (including, without
limitation, the reasonable fees and charges of counsel to any member of the
Lender Group) in connection with this Amendment.

          7. MISCELLANEOUS. (a) This Amendment may be executed in any number of
counterparts and by different parties hereto in separate counterparts, each of
which shall be deemed to be an original, but all of which taken together shall
constitute one and the same agreement. Delivery of an executed counterpart of
this Amendment by telefacsimile shall be equally as effective as delivery of an
original executed counterpart of this Amendment. Any party delivering an
executed counterpart of this Amendment by telefacsimile also shall deliver an
original executed counterpart of this Amendment but the failure to deliver an
original executed counterpart shall not affect the validity, enforceability, and
binding effect of this Amendment.

                                       5
<PAGE>

               (b) Section and paragraph headings herein are included for
convenience of reference only and shall not constitute a part of this Amendment
for any other purpose.

               (c) This Amendment shall be governed by, and construed in
accordance with, the laws of the State of New York except to the extent governed
by the Bankruptcy Code.

          8. THE BORROWERS, LENDERS AND THE AGENT EACH HEREBY IRREVOCABLY WAIVE
ALL RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM (WHETHER
BASED ON CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR RELATING TO THIS
AMENDMENT OR THE ACTIONS OF THE LENDER GROUP IN THE NEGOTIATION, ADMINISTRATION,
PERFORMANCE OR ENFORCEMENT HEREOF.

                [Remainder of this page intentionally left blank]

                                       6
<PAGE>

          IN WITNESS WHEREOF, the parties hereto have caused this Amendment to
be duly executed as of the date first above written.

                                     FRONTSTEP, INC.
                                     an Ohio corporation

                                     By: /s/ Daniel P. Buettin
                                         ---------------------------------------
                                         Name:  Daniel P. Buettin
                                         Title: Vice President & Chief Financial
                                                Officer

                                     FRONTSTEP SOLUTIONS GROUP, INC.
                                     an Ohio corporation

                                     By: /s/ Daniel P. Buettin
                                         ---------------------------------------
                                         Name: Daniel P. Buettin
                                         Title: Vice President & Chief Financial
                                                Officer

                                     FRONTSTEP CANADA, INC.
                                     an Ontario corporation

                                     By: /s/ Daniel P. Buettin
                                         ---------------------------------------
                                         Name:  Daniel P. Buettin
                                         Title: Vice President & Chief Financial
                                                Officer

                                     FOOTHILL CAPITAL CORPORATION,
                                     a California corporation, as Agent and as
                                     a Lender

                                     By: /s/ Trent A. Smart
                                         ---------------------------------------
                                         Name: Trent A. Smart
                                         Title: Vice President

                                       7<PAGE>

                                                                Exhibit 10(a)(f)

               FORM OF SEVERANCE AGREEMENT WITH EXECUTIVE OFFICERS

September 13, 2002

Daniel P. Buettin
Frontstep, Inc.
2800 Corporate Exchange Drive
Columbus, Ohio 43231

Dear Dan:

          Frontstep, Inc. (the "Company") considers it essential to the best
interests of the Company and its shareholders to foster the continuous
employment of key management personnel. In this connection, should the Company
receive a proposal from a third party, whether solicited by the Company or
unsolicited, concerning a possible business combination with, or the acquisition
of a substantial share of the equity or voting securities of, the Company, the
Board of Directors of the Company (the "Board") has determined that it is
imperative that it and the Company be able to rely upon your continued services
without concern that you might be distracted by the personal uncertainties and
risks that such a proposal might otherwise entail.

          In order to induce you to remain in the employ of the Company and its
subsidiaries, the Company agrees that you shall receive the severance benefits
set forth in this letter agreement ("Agreement") in the event your employment
with the Company and its subsidiaries is terminated subsequent to a Change in
Control (as defined in Section 3 hereof) under the circumstances described
below.

     1. TERM OF AGREEMENT. This Agreement shall commence on the date hereof and
shall continue in effect through August 31, 2004; provided, however, that the
term of this Agreement shall automatically be extended for one additional year
commencing on September 1, 2004 and each September 1 thereafter, unless, not
later than March 31, 2004 and March 31 of each additional year, the Company
shall have given notice that it does not wish to extend this Agreement;
PROVIDED, FURTHER, that, notwithstanding any such notice by the Company not to
extend, if a Change in Control shall have occurred during the original or any
extended term of this Agreement, this Agreement shall continue in effect for a
period of six (6) months beyond the expiration of the term in effect immediately
before such Change in Control.

     2. EMPLOYMENT-AT-WILL. Notwithstanding anything to the contrary contained
in this Agreement, you acknowledge and understand that (i) the current
employment relationship between you and the Company is that of
"employment-at-will", and (ii) the obligations of the parties under this
Agreement will not be triggered unless and until there is a "Change in Control"
of the Company as defined in Section 3 hereof.

<PAGE>

     3. CHANGE IN CONTROL.

          No benefits shall be payable hereunder unless there shall have been a
Change in Control of the Company, as set forth below. For purposes of this
Agreement, and subject to the proviso set forth in clause (B) of this Section 3
below, a "Change in Control" of the Company shall be deemed to have occurred if
(A) any "person", other than Lawrence Fox or Morgan Stanley, or its affiliates,
or Fallen Angel Equity Fund or its affiliates, (as such term "person" is used in
Sections 13(d) and 14(d) of the Securities Exchange Act of 1934, as amended (the
"Exchange Act")) is or becomes the "beneficial owner" (as determined for
purposes of Regulation 13D-G under the Exchange Act as currently in effect),
directly or indirectly, of securities of the Company representing thirty three
and one third percent (33 1/3%) or more of the combined voting power of the
Company's then outstanding securities; or (B) the shareholders of the Company
approve (1) a merger or consolidation of the Company with any other corporation,
other than a merger or consolidation which would result in the holders of the
voting securities of the Company outstanding immediately prior thereto holding
immediately thereafter securities representing more than 80% of the combined
voting power of the voting securities of the Company or such surviving entity
outstanding immediately after such merger or consolidation, or (2) an agreement
for the sale or disposition by the Company of all or substantially all of the
Company's assets.

     4. TERMINATION FOLLOWING CHANGE IN CONTROL. If any of the events described
in Section 3 hereof constituting a Change in Control shall have occurred, or if
a Change in Control has been publicly announced during the term of this
Agreement and the announced Change in Control thereafter occurs during the term
of this Agreement, you shall be entitled to the benefits provided in Section 5
hereof upon the subsequent termination of your employment with the Company and
its subsidiaries during the term of this Agreement unless such termination is
(A) a result of your death or Retirement, or (B) by you for other than Good
Reason, or (C) by the Company or any of its subsidiaries for Disability or for
Cause.

          (i) DISABILITY; RETIREMENT. For purposes of this Agreement,
"Disability" shall mean permanent and total disability from your occupation as
such term is defined under the terms of the Company's then existing employee
disability benefit plan, or if no such plan then exists, as defined under
Section 22(e)(3) of the Internal Revenue Code of 1986, as amended (the "Code").
Any question as to the existence of your Disability upon which you and the
Company cannot agree shall be determined by a qualified independent physician
selected by you (or, if you are unable to make such selection, such selection
shall be made by any adult member of your immediate family or your legal
representative) and approved by the Company, said approval not to be
unreasonably withheld. The determination of such physician made in writing to
the Company and to you shall be final and conclusive for all purposes of this
Agreement. For purposes of this Agreement, "Retirement" shall mean your
voluntary termination of employment with the Company in accordance with the
Company's retirement policy (excluding early retirement) generally applicable to
its salaried employees or in accordance with any retirement arrangement
established with your consent with respect to you.

          (ii) CAUSE. For purposes of this Agreement, "Cause" shall mean your
willful breach of duty in the course of your employment, or your habitual
neglect of your employment duties. For purposes of this Section 4(ii), no act,
or failure to act, on your part shall

                                    2

<PAGE>

be deemed "willful" unless done, or omitted to be done, by you not in good faith
and without reasonable belief that your action or omission was in the best
interest of the Company and its subsidiaries. Notwithstanding the foregoing, you
shall not be deemed to have been terminated for Cause unless and until there
shall have been delivered to you a copy of a resolution duly adopted by the
affirmative vote of not less than three-quarters (3/4) of the entire membership
of the Board at a meeting of the Board called and held for such purpose (after
reasonable notice to you and an opportunity for you, together with your counsel,
to be heard before the Board), finding that in the good faith opinion of the
Board you were guilty of conduct described above in this Section 4(ii) and
specifying the particulars thereof in detail.

          (iii) GOOD REASON. You shall be entitled to terminate your employment
for Good Reason. For the purpose of this Agreement, "Good Reason" shall mean the
occurrence, without your express written consent, of any of the following
circumstances unless, in the case of paragraphs 4(iii)(A) or (C), such
circumstances are fully corrected prior to the Date of Termination (as defined
in Section 4(v)) specified in the Notice of Termination (as defined in Section
4(iv)) given with respect thereof:

          (A) the assignment to you of duties substantially inconsistent with
     your status as an executive officer of the Company, your removal from that
     position, or a substantial diminution in the nature or status of your
     responsibilities from those in effect immediately prior to the Change in
     Control;

          (B) a material reduction by the Company or any of its subsidiaries in
     your annual base salary or bonus plan as in effect on the date of any
     Change in Control, unless consistent with a company wide pay and bonus
     adjustment;

          (C) the failure of the Company to obtain a satisfactory agreement from
     any successor to the Company to assume and agree to perform this Agreement,
     as contemplated in Section 5 hereof; or

          (D) the Company requires you to have your principal location of work
     changed to any location that is in excess of 50 miles from the location
     thereof immediately prior to the Change in Control.

          (iv) NOTICE OF TERMINATION. Any purported termination of your
employment by the Company and its subsidiaries or by you shall be communicated
by written Notice of Termination to the other party hereto in accordance with
Section 7 hereof. For purposes of this Agreement, a "Notice of Termination"
shall mean a notice which shall indicate the specific termination provision in
this Agreement relied upon and shall set forth in reasonable detail the facts
and circumstances claimed to provide a basis for termination of your employment
under the provision so indicated.

          (v) DATE OF TERMINATION, ETC. "Date of Termination" shall mean (A) if
your employment is terminated for Disability, thirty (30) days after Notice of
Termination is given (provided that you shall not have returned to the full-time
performance of your duties during such thirty (30) day period), and (B) if your
employment is terminated pursuant to Section 4(ii) or (iii) above or for any
reason (other than Disability), the date specified in the Notice of

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<PAGE>

Termination (which, in the case of a termination pursuant to Section 4(ii) above
shall not be less than thirty (30) days, and in the case of a termination
pursuant to Section 4(iii) above shall not be less than thirty (30) nor more
than sixty (60) days, respectively, from the date such Notice of Termination is
given); PROVIDED THAT, if within thirty (30) days after any Notice of
Termination is given the party receiving such Notice of Termination notifies the
other party that a dispute exists concerning the grounds for termination, the
Date of Termination shall be the date on which the dispute is finally
determined, either by mutual written agreement of the parties, by a binding
arbitration award or by a final judgment, order or decree of a court of
competent jurisdiction (which is not appealable or the time for appeal therefrom
having expired and no appeal having been perfected); PROVIDED FURTHER that the
Date of Termination shall be extended by a notice of dispute only if such notice
is given in good faith and the party giving such notice pursues the resolution
of such dispute with reasonable diligence. Notwithstanding the pendency of any
such dispute, the Company and its subsidiaries will continue to pay you your
full compensation in effect when the notice giving rise to the dispute was given
(including, but not limited to, base salary and bonus) and continue you as a
participant in all incentive compensation, benefit and insurance plans in which
you were participating when the notice giving rise to the dispute was given,
until the dispute is finally resolved in accordance with this Section 4(v).
Amounts paid under this Section 4(v) are in addition to all other amounts due
under this Agreement and shall not be offset against or reduce any other amounts
due under this Agreement.

     5. COMPENSATION UPON TERMINATION OR DURING DISABILITY FOLLOWING A CHANGE IN
CONTROL. Following a Change in Control of the Company, as defined by Section 3,
upon termination of your employment or during a period of Disability you shall
be entitled to the following benefits, provided that such period of Disability
or Date of Termination occurs during the term of this Agreement:

          (i) During any period that you fail to perform your full-time duties
with the Company and its subsidiaries as a result of your Disability, you shall
continue to receive an amount equal to your base salary and bonus at the rate in
effect at the commencement of any such period through the Date of Termination
for Disability. Thereafter, your benefits shall be determined in accordance with
the insurance programs of the Company and its subsidiaries then in effect.

          (ii) If your employment shall be terminated by the Company or any of
its subsidiaries for Cause or by you other than for Good Reason, the Company (or
one of its subsidiaries, if applicable) shall pay you your full base salary and
bonus earned through the Date of Termination at the rate in effect at the time
Notice of Termination is given and shall pay any amounts to be paid to you
pursuant to any other compensation plans, programs or employment agreements then
in effect, and the Company shall have no further obligations to you under this
Agreement.

          (iii) If your employment shall be terminated by reason of your death
or Retirement, your benefits shall be determined in accordance with the
retirement and insurance programs of the Company and its subsidiaries then in
effect.

          (iv) If your employment by the Company and its subsidiaries shall be
terminated by (a) the Company and its subsidiaries other than for Cause, your
death, Retirement,

                                       4
<PAGE>

or Disability or (b) you for Good Reason, then you shall be entitled to the
benefits provided below:

          (A) The Company (or one of its subsidiaries, if applicable) shall pay
     to you your full base salary through the date of Termination at the rate in
     effect at the time the Notice of Termination is given, no later than the
     fifth business day following the Date of Termination, plus all other
     amounts to which you are entitled under any compensation plan of the
     Company applicable to you, at the time such payments are due.

          (B) The Company shall pay to you, equally each month over a period of
     six months following the Date of Termination, as severance pay, a total
     amount equal to six months of your full annual base salary and benefits in
     effect at the time the Notice of Termination is given.

     6. SUCCESSORS; BINDING AGREEMENT.

     (i)  The Company will require any successor (whether direct or indirect, by
          purchase, merger, consolidation or otherwise) to all or substantially
          all of the business and/or assets of the Company to expressly assume
          and agree to perform this Agreement in the same manner and to the same
          extent that the Company is required to perform it.

     (ii) This Agreement shall inure to the benefit of and be enforceable by
          your personal or legal representatives, executors, administrators,
          successors, heirs, distributees, devisees and legatees.

     7. NOTICE. For the purpose of this Agreement, notices and all other
communications provided for in this Agreement shall be in writing and shall be
deemed to have been duly given when delivered or mailed by United States
registered mail, return receipt requested, postage prepaid, addressed to the
address set forth on the first page of this Agreement with respect to the
Company and on the signature page hereof with respect to you, provided that all
notices to the Company shall be directed to the attention of the President of
the Company, or to such other address as either party may have furnished to the
other in writing in accordance herewith, except that notice of change of address
shall be effective only upon receipt.

     8. MISCELLANEOUS. No provision of this Agreement may be modified, waived or
discharged unless such waiver, modification or discharge is agreed to in writing
and signed by you and such officer as may be specifically designated by the
Board. No waiver by either party hereto at any time of any breach by the other
party hereto of, or compliance with, any conditions or provisions of this
Agreement to be performed by such other party shall be deemed a waiver of
similar or dissimilar provisions or conditions at the same or at any prior or
subsequent time. No agreements or representations, oral or otherwise, express or
implied, with respect to the subject matter hereof have been made by either
party which are not expressly set forth in this Agreement. The validity,
interpretation, construction and performance of this Agreement shall be governed
by the internal substantive laws of the State of Ohio, without regards to
conflict of law principles. All references to sections of the Code shall be
deemed also to refer to any

                                       5
<PAGE>

successor provisions to such sections. Any payments provided for hereunder shall
be paid net of any applicable withholding required to be made by the Company
under federal, state or local law. The obligations of the Company under Section
5 shall survive the expiration of the term of this Agreement.

     9. VALIDITY. The invalidity or unenforceability of any provision of this
Agreement shall not affect the validity or enforceability of any other provision
of this Agreement, which shall remain in full force and effect.

     10. COUNTERPARTS. This Agreement may be executed in several counterparts,
each of which shall be deemed to be an original but all of which together will
constitute one and the same instrument.

     11. ARBITRATION. Any dispute or controversy arising under or in connection
with this Agreement shall be settled exclusively by arbitration in accordance
with the American Arbitration Association's National Rules for the Resolution of
Employment Disputes then in effect. Any and all such arbitration proceedings
shall be held in Franklin County, Ohio. Judgment may be entered on the
arbitrator's award in any court having competent jurisdiction.

     12. EFFECT ON EXISTING AGREEMENT. This Agreement supersedes and replaces
that certain [letter] agreement, pertaining only to a corporate Change in
Control dated ______________, between you and the Company, which shall have no
further continuing force or effect.

     If this letter sets forth our agreement on the subject matter hereof,
kindly sign and return to the Company the enclosed copy of this letter which
will then constitute our agreement on such subject.

                                        Sincerely,

                                        FRONTSTEP, INC.,
                                        an Ohio corporation

                                        By:
                                            ------------------------------------
                                                Stephen A. Sasser
                                                President and
                                                Chief Executive Officer

                                       6
<PAGE>

         Agreed to this ____ day of _____, 2002

         By:
             ---------------------------------------------

         Name:   Daniel P. Buettin
              --------------------------------------------

         Title:  Vice President, Chief Financial Officer
             ---------------------------------------------

                                       7

<PAGE>

                                   SCHEDULE A

         In September, 2002, Frontstep entered into separate severance
agreements with each of its executive officers, except Messrs. Fox and Sasser,
which are substantially identical to the severance agreement with Mr. Buettin
being included as Exhibit 10(a)(f) to the Company's Annual Report on Form 10-K
for the fiscal year ended June 30, 2002 (the "Form 10-K).

         In accordance with Rule 12b-31 promulgated under the Securities
Exchange Act of 1934 and Item 601(b)(10) of Regulation S-K, the following table
identifies those other persons with whom the Company executed severance
agreements similar to that included as Exhibit 10(a)(f) to the Form 10-K:

                    Lawrence W. DeLeon
                    Daryl L. Warluft
                    Robert D. Williams
                    Aggie G. Haslup

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