Document:

Exhibit 10.13

	
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 FRAMEWORK AGREEMENT FOR THE PROVISION OF SERVICES

This Framework Agreement shall be valid where accompanied by at least one "Provision of
Services" schedule (the “Schedule”)

Proximus, PLC under Belgian public law, with its registered office at Boulevard du Roi Albert II 27, 1030
Brussels, VAT BE0202.239.951, Brussels Register of Legal Entities, duly represented by Mr. Jan Van
Acoleyen, Chief Human Resources Officer, duly empowered,
hereafter referred to as “Proximus”,

and

TeleSign Corporation, a Californian company having its registered offices at 13274 Fiji Way, Suite 600,
Marina del Rey, CA 90292, represented by Mr. Joseph Burton, CEO, duly empowered,
hereafter referred to as “TeleSign”,

Hereafter jointly referred to as “the Parties” or each individually as “the Party”.

HAVE AGREED THE FOLLOWING:

Preamble

Whereas the Parties and their Affiliates wish to benefit from certain services which can be provided by the
other Party, all as identified more in detail in the Schedule(s) and hereinafter called the “Services”;

Whereas this Framework Agreement shall serve as a Mutual Master Services Agreement between the
Parties with each Schedule specifying which Party shall provide the Services and any other additional
terms;

Whereas each Party and its Affiliates have the experienced staff required to provide the Services detailed
in the Schedule(s);

Whereas the remuneration paid by a Party to the other is calculated, for the purposes of all activities
performed under this Framework Agreement, in accordance with the principle of free competition between
independent parties (arm's length principle);

Whereas the Parties, or their respective Affiliates, are prepared to perform these Services under the terms
and conditions laid down in this Framework Agreement and its Schedules;

Whereas matters of data and information sharing between Proximus and TeleSign and their respective
Affiliates are dealt with in the separate agreements detailing the modalities of the actual collaboration and
processes where appropriate.

Now therefore, the Parties hereto, in consideration of the mutual covenants contained herein, agree
as follows:

Under this Framework Agreement, the Parties shall supply and receive Services as described in the
Schedules incorporated in this Framework Agreement. Reference to Proximus or TeleSign in the body of this
Framework Agreement may include a Party’s Affiliate, as the Schedule specifies.

The general terms and conditions in this Framework Agreement define the principles governing the rights and
obligations between the Parties. The Schedule(s) contain the specific description of the Services to be
provided and the specific conditions related thereto.

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In the event of interpretation problems or conflicts between the general terms and conditions and the
Schedules, the general terms prevail.

The present cover page, the “general terms and conditions”, and all the Schedule(s) to this Framework
Agreement constitute the entire agreement between the Parties (hereafter referred to as “the Agreement”).

GENERAL TERMS AND CONDITIONS

1. Object

1.1.  The object of this Agreement is to formalize the terms and conditions of the Services requested to be
provided between the Parties.
 The Services requested to be performed are specified in a Schedule hereto. The "Provision of
Services" Schedule(s) shall form an integral part of this Framework Agreement.
 The Parties may request other additional services, performance of which shall be subject to the
conclusion of an addendum to this Agreement in the form of a separate Schedule, signed by both
Parties.

1.2.  Where a Schedule is entered into between a Proximus Affiliate and a TeleSign Affiliate, said
Schedule shall specify under which other governing law and/or other terms deviating from these
General Terms and Conditions it is entered into. In that case, the Schedule shall be considered as a
full standalone contract governed by its terms and the terms contained herein applied to the Parties
to the Schedule, where not deviated from.

1.3.  The actual performance of the Services and its completion are the sole responsibility of the Party
supplying the Services.
 Each Party will carry out its Services in complete freedom and independence. There is no
hierarchical relationship whatsoever between a Party and the employee(s) on whom the other Party
calls to carry out the Services.
 With regard to the execution of the Services, the Party to which Services are supplied is entitled to
give the employees of the supplying Party the necessary instructions on scope of work, priority of
work items, deliverables needed and timing, working hours and breaks. However, if the supplying
Party has its own legal obligations (including the working conditions it has separately established for
its employees), the supplying Party shall meet and confer with the receiving Party to come to a
mutually agreeable outcome within three (3) business days.

2. Liability

2.1.  Each Party shall provide the other with any information necessary for the latter to successfully
accomplish its Services.  In order to successfully carry out the Services, the Parties agree to have its
employee follow all local laws and submit to any compliance requirements of the other Party
including, but not limited to following policies (including, but not limited to the “Employee Proprietary
Information and Inventions Agreement” or its equivalent), procedures, and employee handbook;
successfully completing any required trainings (such as sexual harassment training); agreeing to any
confidentiality and/or proprietary information policies; agreeing to any arbitration policies; and any
other requirements determined by the other Party at its sole discretion.

2.2.  Warranty:
 Each Party shall perform the Services with the due skill and care in accordance with accepted
industry practices and standards, and in accordance with all local laws, rules and regulations;
however, without warranties as to the intended result to be achieved, unless both Parties agree
otherwise in a service level agreement or Schedule.

2.3.  In the event of liability on a Party, it is agreed by the Parties hereto that the amount of any damages
shall not exceed EUR 500.000 per year and shall be limited to compensation for substantiated real
material damage deriving directly and solely from a failure by a Party to comply in full with its
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obligations under this Framework Agreement and the respective Schedules thereunder. It is agreed
between the Parties that neither Party shall be held liable for any damages relating to loss of income
or of real or possible profit, nor for any immaterial loss or loss of data.

3. Remuneration

3.1.  The Services cited in the Schedule(s) hereto shall be remunerated as indicated in the concerned
Schedule(s).

3.2.   The payments shall be made no later than within 30 calendar days of the receipt of a Party’s invoice.

3.3.  Except as otherwise specified, all prices cited exclude VAT and any other applicable tax.

3.4.  Any special project due to non-recurring activities not mentioned in the Schedule(s) and required by
a Party will be subject to additional remuneration (to be negotiated on a case-by-case basis).

4. Intellectual Property Rights

The Party and its employee(s) agree that they will sign and be bound by the other Party’s “Employee
Proprietary Information and Inventions Agreement” (or its equivalent) that shall be provided under separate
cover.

5. Confidentiality

a) Parties mutually agree not to disclose to any third party any information whatsoever concerning the
existence and the content of the present Agreement or concerning any confidential information that
the Parties may receive in relation with the performance of the present Agreement, including any
possible personal and competitive data unless required to do so under local applicable laws. The
Parties also agree not to use or to allow to use any confidential information for a purpose other than
the one for which the confidential information is provided, without a prior written consent of the other
Party, unless required to do so under local applicable laws. The Parties shall also undertake all
required measures to ensure compliance with privacy and telecommunication secrecy laws and
regulations.
b) The obligations as mentioned in the paragraph a) of this article shall not be applicable to any
disclosure of information:
i) which is communicated due to obligations imposed on and assumed by the receiving Party
under any national or governmental security regulations, or
ii) which is already in the public domain other than through a breach of the above mentioned
obligations of non-disclosure and non-use, or
iii) which is subsequently lawfully obtained by the other Party without breach of the above
mentioned obligations on non-disclosure and non-use.

c)  The Parties have the right to disclose information related to the present Agreement to any competent
authority whenever required by law or by competent authority. If any such disclosure is made, the
disclosing Party will ensure that the other party is informed of the disclosure and that the attention of
the competent authority is properly drawn to the fact that the concerned information is confidential and
that this information needs to be kept confidential.
d) Unless otherwise agreed in writing, the obligations respecting non-disclosure and non-use shall
remain in force three years from the date of termination of this Agreement.

6. Written correspondence

6.1.  Any correspondence, notification or exchange of information between the Parties shall be sent to the
addresses indicated at the beginning of this Agreement, except insofar as a change of address is
notified by one of the Parties hereto.

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6.2.  The contact persons shall be listed in Schedule hereto under the heading "written correspondence".

6.3.  In the event of a change of address or change of contact person, the Party concerned shall inform
the other within due time.

7. Intuitu personae

7.1.  Neither Party shall cede or transfer, directly or indirectly, in part or in full, this Agreement or any
obligations arising there from in any form whatsoever.

8. Duration and expiry

8.1.  This Agreement shall come into effect on 01.04.2021 for an indefinite duration.

8.2.  Any addenda relating to activities and/or services additional to those to be performed under this
Agreement, shall be concluded for a period not exceeding the outstanding duration of the
Agreement.

8.3.  Termination modalities
a)  Throughout the duration of this Agreement, either Party may terminate this Agreement, and/or
any of the Services cited in the Schedules upon 3 months’ notification.
b)  In the event of a material breach by a Party, which has not been remedied within thirty (30)
working days following the date of dispatch of a notice sent by registered letter, the other Party
can terminate with immediate effect the Agreement or, independently of the Agreement, the
provision of one or more Services.
c)  Either Party is entitled to terminate with immediate effect the Agreement or a Service in the
case of liquidation, suspension of payment or negative creditworthiness of the other Party.
Additionally, in the event of bankruptcy of a Party, this Agreement terminates ipso jure without
prior notice.
d)  The termination of the Agreement will automatically result in the termination of all Services
including termination of any payments required.
e)  The termination of a Service does not affect the validity of the Agreement.
f) The Parties may terminate this Agreement immediately for Cause.  Such termination can occur
at any time, with or without notice period.  Cause shall be defined as the other Party’s
employee’s:
i. Failure to comply with the receiving Party’s policies and/or any laws, rules or regulations of
any federal, state or local authority having jurisdiction over the receiving Party and its
business operations;
ii. Failure to comply with the operational directions of the CEO of the receiving Party;
iii. Committing any act which constitutes a conflict of interest with the receiving Party, or a
breach of a fiduciary duty owed by the Employee to the receiving Party including, but not
limited to any material act of dishonesty;
iv. Breach of this Agreement, dishonesty, incompetence, willful misconduct, habitual absence
from work, failure to perform duties, or repeated negligence or incompetence in the
performance of stated duties;
v. Being indicted or convicted of a crime (or its procedural equivalent) or the entering of a guilty
plea or plea of no contest with respect to a crime, whether or not in the course of
Employee’s duties, or any conduct of which in the receiving Party’s reasonable judgment,
involves moral turpitude;
vi. Unauthorized disclosure or use of any of the other Party’s confidential or proprietary
information;
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vii. Being found by the receiving Party to be grossly careless, negligent or having engaged in
malfeasance or misconduct in the performance or non-performance of the supplying Party’s
employee’s duties and/or the Services under this Agreement;
viii. Unjustifiable neglect of the Party’s employee’s duties to the receiving Party and/or under this
Agreement;
ix. Acting in any way that has a direct, substantial, and adverse effect on the receiving Party’s
business operation or reputation; or
x. Engages in conduct which harms or tends to harm the receiving Party’s standing or image in
the community.

9. Regulatory obligations

The Parties shall use their good faith best efforts to ensure that the provisions of this Agreement are
construed and applied in line with the license(s) and respective regulatory regimes as imposed on the
Parties.  In the event of a conflict between any of the provisions of this Agreement and a license or firm
regulatory obligation imposed onto one of the Parties, and without prejudice to any other rights and
obligations of the Parties that may exist at the time, the Parties shall use their good faith to renegotiate and
adjust any relevant provisions of this Agreement in a timely and appropriate manner so as to put the
relevant provisions in line with the concerned license(s) and regulatory obligation, reflecting their original
intentions as closely as practicable.

10. Dispute settlement

This Agreement shall be subject to Belgian aw.
Except as otherwise set forth in this Agreement, any dispute or disagreement arising between the Parties
in relation to this Agreement shall, upon the request in writing of one Party to the other, be referred to a
senior person of each Party who shall meet within fourteen (14) days of such notice in good faith in order to
determine whether the material referred to them is capable of resolution and, if so, resolve the matter
between them.
If such senior management personnel shall fail to reach agreement within a reasonable time and in any
event within seven (7) days of first meeting, any such dispute or disagreement shall be referred to a senior
executive nominated by the Chief Executive Officer of each of the Parties who shall meet in good faith
within fourteen (14) days of such dispute or disagreement being so referred in order to determine whether
the matter referred to them is capable of resolution, and if so, to resolve such matters.
This clause and any discussion of senior personnel which takes place hereunder shall not prejudice any
right or remedy which any party may ultimately have should the matter fail to be resolved by such
discussions.
If any such dispute or disagreement cannot be settled in accordance with the foregoing provisions of this
clause, the dispute shall be referred to the Courts in Brussels

11. General provisions

11.1. This Agreement shall constitute the agreement in its entirety as concluded between the two Parties
on the subject and the terms and conditions specified therein. This Agreement shall render null and
void and replace any previous written or tacit agreement between the Parties with regard to the
object of this Agreement.
Any additions or amendments to, or deletions from this General Terms and Conditions or the
Schedules thereto shall be the subject of an addendum signed by both Parties.

11.2.  The waiver or failure of either Party to exercise its rights shall under no circumstances be construed
as renunciation of any of its rights.

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11.3.  If any provision of this Agreement is declared null and void or unenforceable, it shall be deemed not
to have been written and all other provisions of the Agreement shall be valid and remain in effect.
Where this is the case, the Parties shall undertake to make every endeavour to replace any
provision declared to be null and void or unenforceable by one that has the same, or to all extent
and purposes the same, effect as the first.

11.4.  Without express prior authorization, neither Party shall be entitled to give any undertaking on the
part of the other, to sign any documents whatsoever on the other's behalf or to contract or assume
any obligation or responsibility, express or tacit, on behalf of or for the account of the other Party.

TeleSign and Proximus have executed this Agreement in two (2) original copies, each Party
acknowledging having received its original copy, by the hands of their duly authorised officers, on 09 July
2021.

FOR PROXIMUS  FOR TELESIGN

Jan Van Acoleyen     Joseph Burton
Chief Human Resources Officer    CEO

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SCHEDULE
TO THE FRAMEWORK AGREEMENT FOR THE PROVISION OF SERVICES
Provision of Management Services

This document is a Schedule to the Framework Agreement for the Provision of Services signed between
Proximus and TeleSign dated 09 July 2021.

1) Services

TeleSign requests Proximus, which accepts, to provide Services relating to all responsibilities of a Chief
Financial Officer of TeleSign.
The scope of this Schedule is to cover the costs related to human resources matters that a Party needs to
re-invoice to the other in this frame.
Proximus shall serve as the “Employer of Record” for purposes of the provision of Services.

2) Person to whom Proximus is designating to carry out these Services for TeleSign:

Name:  Dhondt Thomas
Birth date: June 28, 1988
Entry date with Proximus: March 01, 2013
Proximus mandates its employee Thomas Dhondt to support TeleSign Corporation and its subsidiaries to
act as Chief Financial Officer for TeleSign Corporation.

3) Duration of the carrying out of the Services and modalities of termination/renewal

The Services will be carried out as from 01 April 2021 for a period of two (2) years, which can be extended
by mutual agreement, but the assignee will be on site as of July 1st, subject to work permit & visa delivery.
Otherwise, costs will be charged from Proximus to TeleSign as of April 1st, 2021.

4) Calculation of the remuneration to be paid to Proximus:

Proximus will charge an arm’s length service fee for the allocation of human resources for the full direct
cost. This service will consist in:
4.1  Recurring costs: annual recurring costs have been estimated at € 571,848 gross. This is only
an estimate, the actual costs will be detailed and invoiced by Proximus to TeleSign.
4.2  Non-recurring costs: the one-off non-recurring costs related to his installation of Thomas
Dhondt in the US have been estimated at € 34,450 gross.
4.3     Costs shall begin to accrue as from 1 April 2021, however, for the period from 1 April 2021
through 1 July 2021, there will be no additional allowances such as cost of living (COLA), etc.

The service fee will be invoiced on a quarterly basis (after each quarter) in local currency of the concerned
Party,

Made in two (2) original copies, each Party acknowledging having received its original copy, by the hands
of their duly authorised officers, on 09 July 2021

FOR PROXIMUS  FOR TELESIGN

Jan Van Acoleyen     Joseph Burton
Chief Human Resources Officer    CEO
DocuSign Envelope ID: 997C356B-5C98-4B98-B547-D4E13A278AAAExhibit 10.14

	
	confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST

    

     

    	
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JJ Miller
telesign.com
Jul 20, 2021 18:26
confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST

    

     

    	
	confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST

    

     

    	
	confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST

    

     

    	
	confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidentia
JJ Miller
telesign.com
Jul 20, 2021 18:26
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST
confidential
Andrew Whitworth
telesign.com
Jan 21, 2022 3:40 PM EST

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