Document:

Shareholders Agreement, dated as of February 9, 2004

 Exhibit 10.24 
 Execution Copy 
 SHAREHOLDERS AGREEMENT 

THIS SHAREHOLDERS AGREEMENT (this “Agreement”) is made as of February 9, 2004, by and among New Melita Topco Ltd.,
a company organized under the laws of the Cayman Islands (the “Company”), the Persons listed on Schedule I attached hereto (as amended from time to time, the “Golden Gate Group”), the Persons listed on
Schedule II attached hereto (as amended from time to time, the “Oak Group”) and the Persons listed on Schedule III attached hereto (as amended from time to time, the “Other Group”). The Golden Gate
Group, the Oak Group and the Other Group are collectively referred to herein as the “Shareholders;” each of the Golden Gate Group, the Oak Group and the Other Group are sometimes referred to as a “Group;” and each
member of each such Group as a “Shareholder.” Except as otherwise indicated herein, capitalized terms used herein are defined in Section 9 hereof. 
 Melita International Ltd., a Cayman Islands company, each member of the Golden Gate Group and each member of the Oak Group are parties to that certain Shareholders Agreement, dated as of May 15,
2003, as amended from time to time (the “Prior Agreement”). Upon execution and delivery of this Agreement, the Prior Agreement shall automatically terminate and be of no further force and effect, and no party thereto shall have any
further liability or obligation with respect thereto. 
 As of the date hereof, the authorized share capital of the Company is
(i) 100,000,000 Class L Ordinary Shares, par value U.S. $.00001 per share (the “Class L Shares”), (ii) 100,000,000 Class L Non-Voting Ordinary Shares, par value U.S. $.00001 per share (the “Class L Non-Voting
Shares”), (iii) 100,000,000 Class A-1 Non-Voting Ordinary Shares, par value U.S. $.00001 per share (the “Class A-1 Non-Voting Shares”), (iv) 100,000,000 Class A-2 Non-Voting Ordinary Shares, par value
U.S. $.00001 per share (the “Class A-2 Non-Voting Shares”), (v) 100,000,000 Class B-1 Non-Voting Ordinary Shares, par value U.S. $.00001 per share (the “Class B-1 Non-Voting Shares”), (vi) 100,000,000
Class B-2 Non-Voting Ordinary Shares, par value U.S. $.00001 per share (the “Class B-2 Non-Voting Shares”), (vii) 100,000,000 Class C-1 Non-Voting Ordinary Shares, par value U.S. $.00001 per share (the “Class C-1
Non-Voting Shares”) and (viii) 100,000,000 Class C-2 Non-Voting Ordinary Shares, par value U.S. $.00001 per share (the “Class C-2 Non-Voting Shares”). 

The parties hereto desire to establish the composition of the Company’s board of directors (the “Board”), to
restrict the sale, assignment, transfer, encumbrance or other disposition of the Ordinary Shares and to provide for certain rights and obligations in respect thereto as hereinafter provided. 

 NOW, THEREFORE, the parties to this Agreement hereby agree as follows: 

1. Board of Directors. 
 (a) From and after the date of this Agreement and until the provisions of this Section 1 cease to be effective, each holder of Shareholder Shares will vote all of its Shareholder Shares which
are voting shares and any other voting securities of the Company over which such holder has voting control and shall take all other reasonably necessary or desirable actions within its control (whether in its capacity as a shareholder, or through
any of its representatives serving as a director, member of a board committee or officer of the Company or any of its Subsidiaries or otherwise, and including, without limitation, attendance at meetings in person or by proxy for purposes of
obtaining a quorum and execution of written consents in lieu of meetings), and the Company and its Subsidiaries shall take all necessary and desirable actions within its control (including, without limitation, calling special board and shareholder
meetings), so that: 
 (i) The authorized number of directors on the Board shall be established by the holders of not less than
majority of the Golden Gate Shares, and all such directors shall be appointed by the holders of not less than a majority of the Golden Gate Shares. 
 (ii) The removal from the Board (with or without cause) of any representative designated hereunder by any party shall only be at such party’s request and under no other circumstances (in each case,
determined by the party entitled to designate any such representative pursuant to this Section 1(a)). 
 (iii) In
the event that any representative designated hereunder by any party ceases to serve as a member of the Board during his term of office, the resulting vacancy on the Board will be filled by a representative selected by the party entitled to designate
such representative pursuant to Section 1(a). 
 (b) Each of (i) the holders of not less than a majority of the
Oak Shares and (ii) R. Scott Asen shall have the right to designate or remove a representative (each such representative, a “Board Observer”) who shall (1) have the right to receive due notice of and to attend and
participate in discussions at (but not vote on any matters on which the directors are entitled to vote) all meetings of the Board and all meetings of committees of the Board, (2) have the right to receive copies of all documents and other
information, including minutes, consents, business plans, presentation materials, budgets and financial information furnished generally to members of the Board (the “Directors”) and committees thereof, and (3) be entitled to be
indemnified by the Company pursuant to Article 145 of the Articles of Association of the Company to the same extent mutatis mutandis as if he or she were a Director (and the Company hereby agrees to so indemnify each Board Observer). 

(c) The Company will pay or promptly reimburse the actual reasonable out-of-pocket expenses incurred by each Director and each Board
Observer in connection with attending meetings of the Board or any committee of the Board. 
 (d) Notwithstanding any provision
contained herein to the contrary, the Directors will consult with the Board Observers with respect to the hiring or termination of the Company’s chief executive officer, it being agreed that the Board Observers will not have any voting rights
with respect to the foregoing or any other matter to be determined by the Directors. 
 (e) The provisions of this
Section 1 shall terminate automatically and be of no further force and effect upon the first to occur of (i) the consummation of an IPO (as defined in Section 5 hereof) and (ii) the consummation of a Change in
Control. 

  
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 2. Restrictions on Transfer of Shareholder Shares. 

(a) Transfer of Shareholder Shares. No holder of Shareholder Shares (other than any member of the Golden Gate Group, it being
agreed that any transfer by any member of the Golden Gate Group will be subject to Section 8 below) may sell, transfer, assign, pledge or otherwise dispose of (whether directly or indirectly, whether with or without consideration and
whether voluntarily or involuntarily or by operation of law) any interest (legal or beneficial) in any Shareholder Shares (a “Transfer”), except Transfers pursuant to and in accordance with the provisions of
Section 2(b), Section 3, Section 4 or Section 5 of this Agreement. 
 (b)
Certain Permitted Transfers. The restrictions contained in Section 2(a) will not apply to any Transfer of Shareholder Shares by any Shareholder (i) among its Affiliates, (ii) pursuant to Section 4 or a Change
in Control, (iii) pursuant to Section 5, (iv) pursuant to the applicable laws of descent and distribution or among such Shareholder’s Family Group or (v) pursuant to Section 3 hereof; provided that the
restrictions contained in this Agreement will continue to apply to the Shareholder Shares after any Transfer pursuant to clause (i), (iv) or (v) above and each transferee of such Shareholder Shares shall agree in
writing, prior to and as a condition to the effectiveness of such Transfer, to be bound by the provisions of this Agreement, without modification or condition, subject only to the consummation of the Transfer. Upon the Transfer of Shareholder Shares
pursuant to this Section 2(b), the transferor will deliver a written notice to the Company and the other parties to this Agreement, which notice will disclose in reasonable detail the identity of such transferee(s) and shall include an
original counterpart of the agreement of such transferee(s) to be bound by this Agreement. 
 (c) Termination of
Restrictions. The restrictions set forth in this Section 2 shall continue with respect to each Shareholder Share until the earlier of (i) the consummation of a Change in Control and (ii) the consummation of an IPO.

 3. Participation Rights. 
 (a) Participation Rights. 
 (i) At least thirty (30) days prior to any
Transfer of any Ordinary Shares by any member of the Golden Gate Group (the “Transferring Shareholder”) (other than a Transfer among the members of the Golden Gate Group or any of their respective Affiliates or to an employee or
director of the Company or its Subsidiaries for compensatory purposes or any exchange of Ordinary Shares with the Company), the Transferring Shareholder will deliver a written notice (the “Sale Notice”) to the Company, the members
of the Oak Group, the members of the Other Group and all other holders of Ordinary Shares that have been granted participation rights similar to the participation rights granted herein (the members of the Oak Group, the members of the Other Group
and all other holders of Ordinary Shares that have been granted participation rights similar to the participation rights granted herein are collectively referred to herein as the “Other Shareholders”), specifying in reasonable
detail the identity of the prospective transferee(s) and the terms and conditions of the Transfer. Notwithstanding the restrictions contained in Section 2, any or all of the Other Shareholders may elect to participate in the contemplated
Transfer by delivering written notice to the Transferring Shareholder within ten (10) days after delivery 

  
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of the Sale Notice. If any Other Shareholder has elected to participate in such Transfer (each such Other Shareholder, a “Participating Shareholder”), each of the Transferring
Shareholder and the Participating Shareholders will be entitled to sell in the contemplated Transfer, on the same terms and at the prices specified below, a number of Ordinary Shares equal to the product of (A) the quotient determined by
dividing the number of Ordinary Shares owned by such Participating Shareholder by the aggregate number of Ordinary Shares owned by the Transferring Shareholder and all Participating Shareholders and (B) the number of Ordinary Shares to be sold
in the contemplated Transfer. Notwithstanding the foregoing, in the event that the Transferring Shareholder intends to Transfer Ordinary Shares of more than one class, the Participating Shareholders will be required to sell in the contemplated
Transfer a pro rata portion of Ordinary Shares of all such classes (to the extent the Participating Shareholders own any Ordinary Shares of such other classes), which portion will be determined in the manner set forth in the immediately preceding
sentence. For purposes of this Section 3 only, Ordinary Shares of different classes whose only difference is their voting characteristics (i.e., Class L Shares and Class L Non-Voting Shares) will be deemed to be in the same class of
Ordinary Shares. With respect to Class L Shares or Class L Non-Voting Shares to be sold by the Transferring Shareholder, each Participating Shareholder transferring Class L Shares or Class L Non-Voting Shares will be entitled to receive the same
price per share to be received by the Transferring Shareholder in such Transfer. With respect to any Participating Shareholder which elects to transfer any other class of Ordinary Shares (other than Class L Shares or Class L Non-Voting Shares), the
price per share to be received by such Participating Shareholder in such Transfer shall be determined as if the Company had been sold for the valuation implied by such Transfer (by extrapolating such valuation to a sale of all of the Ordinary Shares
of the Company) and the proceeds of such sale had been distributed by the Company in complete liquidation pursuant to the rights and preferences set forth in the Company’s articles of association as in effect immediately prior to such Transfer.

 For example (by way of illustration only), if the Sale Notice contemplated a sale of 100 Ordinary Shares by the
Transferring Shareholder, and if the Transferring Shareholder at such time owns 30% of the Ordinary Shares and if one Participating Shareholder elects to participate and owns 20% of the Ordinary Shares (and all other Shareholders choose not to
participate), then the Transferring Shareholder would be entitled to sell 60 shares (30% ÷ 50% x 100 shares) and the Participating Shareholder would be entitled to sell 40 shares (20% ÷ 50% x 100 shares). 

(ii) The Transferring Shareholder will use commercially reasonable efforts to obtain the agreement of the prospective transferee(s) to
the participation of the Participating Shareholders in any contemplated Transfer, and the Transferring Shareholder will not effect any Transfer of any of its Ordinary Shares to the prospective transferee(s) unless (A) simultaneously with such
Transfer, the prospective transferee or transferees purchase from each Participating Shareholder the Ordinary Shares which such Participating Shareholder is entitled to sell to such prospective transferee(s) pursuant to Section 3(a)(i)
above or (B) simultaneously with such Transfer, the Transferring Shareholder purchases (on the terms and conditions specified in Section 3(a)(i) above) the number of Ordinary Shares from each Participating Shareholder which such
Participating Shareholder would have been entitled to sell pursuant to Section 3(a)(i) above. 

  
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 (b) Termination of Participation Rights. The participation rights set forth in this
Section 3 shall continue with respect to each Shareholder Share until the earlier of (i) the consummation of an IPO and (ii) the consummation of a Change in Control. 

4. Sale of the Company. 
 (a) If the holders of at least a majority of the Golden Gate Shares (the “Requisite Holders”) approve a sale of all or substantially all (as defined under Delaware law) of the
Company’s assets determined on a consolidated basis or a sale of all or substantially all of the Company’s outstanding share capital (whether by merger, recapitalization, consolidation, reorganization, combination or otherwise) to any
Independent Third Party or group of Independent Third Parties (collectively an “Approved Sale”), each holder of Shareholder Shares will be deemed to have consented to and agrees to raise no objections against such Approved Sale. If
the Approved Sale is structured as (i) a merger or consolidation, each holder of Shareholder Shares will waive any dissenter’s rights, appraisal rights or similar rights in connection with such merger or consolidation or (ii) a sale
of share capital, each holder of Shareholder Shares will agree to sell all of its Shareholder Shares and rights to acquire Shareholder Shares on the terms and conditions approved by the Board and the Requisite Holders. Each holder of Shareholder
Shares will take all necessary or desirable actions in connection with the consummation of the Approved Sale as reasonably requested by the Requisite Holders and the Company. 
 (b) The obligations of the holders of Ordinary Shares with respect to an Approved Sale are subject to the satisfaction of the following conditions: (i) upon the consummation of the Approved Sale,
each holder of Ordinary Shares will receive the same form of consideration and the same portion of the aggregate consideration that such holders of Ordinary Shares would have received if such aggregate consideration had been distributed by the
Company in complete liquidation pursuant to the rights and preferences set forth in the Company’s Articles of Association as in effect immediately prior to such Approved Sale, (ii) if any holder of a class of Ordinary Shares is given an
option as to the form and amount of consideration to be received, each holder of such class of Ordinary Shares will be given the same option, (iii) each holder of then currently exercisable rights to acquire shares of a class of Ordinary Shares
will be given an opportunity to exercise such rights prior to the consummation of the Approved Sale and participate in such sale as holders of such class of Ordinary Shares. 
 (c) If the Company or the holders of the Company’s securities enter into any negotiation or transaction for which Rule 506 (or any similar rule then in effect) promulgated by the Securities and
Exchange Commission may be available with respect to such negotiation or transaction (including a merger, consolidation or other reorganization), the holders of Shareholder Shares that are not Accredited Investors (as such term is defined under
Rule 501 promulgated by the Securities and Exchange Commission) will, at the request of the Company, appoint a purchaser representative (as such term is defined in Rule 501 promulgated by the Securities and Exchange Commission) reasonably
acceptable to the Company. If any such holder of Shareholder Shares appoints a purchaser representative designated by the Company, the Company will pay the fees of such purchaser representative, but if any such holder of Shareholder Shares declines
to appoint the purchaser representative designated by the Company, such holder will appoint another purchaser representative, and such holder will be responsible for the fees of the purchaser representative so appointed. 

  
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 (d) The provisions of this Section 4 will terminate upon the earlier to occur of
(i) the consummation of an IPO and (ii) the consummation of a Change in Control. 
 5. Public Offering.
If the Board and the holders of a majority of the Ordinary Shares then outstanding approve an initial public offering and sale of Ordinary Shares pursuant to an effective registration statement under the Securities Act (an “IPO”),
the holders of Shareholder Shares will take all reasonably necessary or desirable actions in connection with the consummation of the IPO. If the IPO is an underwritten offering and the managing underwriters advise the Company in writing that in
their opinion the Ordinary Shares structure will adversely affect the marketability of the offering, each holder of Shareholder Shares will consent to and vote for a recapitalization, reorganization and/or exchange of the Ordinary Shares into
securities that the managing underwriters, the Board and holders of a majority of the Ordinary Shares then outstanding find acceptable and will take all necessary or desirable actions in connection with the consummation of the recapitalization,
reorganization and/or exchange; provided that the resultant securities reflect and are consistent with the rights and preferences set forth in the Company’s Articles of Association immediately prior to the IPO. The provisions of this
Section 5 will terminate upon the earlier of (i) the consummation of a Change in Control and (ii) the consummation of an IPO. 
 6. Legend; Securities Law Matters. 
 (a) Each certificate evidencing
Shareholder Shares and each certificate issued in exchange for or upon the Transfer of any Shareholder Shares (if such shares remain Shareholder Shares as defined herein after such Transfer) shall be stamped or otherwise imprinted with a legend in
substantially the following form: 
 “THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED UNDER THE
SECURITIES ACT OF 1933, AS AMENDED. THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN TRANSFER AND VOTING RESTRICTIONS PURSUANT TO A SHAREHOLDERS AGREEMENT, DATED AS OF FEBRUARY 9, 2004, AMONG THE ISSUER OF SUCH SECURITIES (THE
“COMPANY”) AND CERTAIN OF THE COMPANY’S SHAREHOLDERS (AS AMENDED FROM TIME TO TIME, THE “SHAREHOLDERS AGREEMENT”). A COPY OF SUCH SHAREHOLDERS AGREEMENT WILL BE FURNISHED WITHOUT CHARGE BY THE COMPANY TO THE HOLDER HEREOF
UPON WRITTEN REQUEST.” 
 The Company shall imprint such legend on all certificates evidencing Shareholder Shares. The legend set forth
above shall be removed from the certificates evidencing any shares which cease to be Shareholder Shares in accordance with Section 9 hereof or, in the case of the last sentence of the legend, cease to be subject to Sections 1 or
2 of this Agreement. 

  
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 (b) In connection with the Transfer of any Shareholder Shares, the holder thereof shall
deliver written notice to the Company describing in reasonable detail the Transfer or proposed Transfer, together with, if so requested by the Company, an opinion of counsel which (to the Company’s reasonable satisfaction) is knowledgeable in
securities law matters to the effect that such Transfer of Shareholder Shares may be effected without registration of such Shareholder Shares under the Securities Act. In addition, if the holder of the Shareholder Shares delivers to the Company an
opinion of such counsel that no subsequent Transfer of such Shareholder Shares shall require registration under the Securities Act, the Company shall promptly upon such contemplated Transfer deliver new certificates for such securities which do not
bear the Securities Act legend set forth in Section 6(a) above. If the Company is not required to deliver new certificates for such Shareholder Shares not bearing such legend, the holder thereof shall not effect any Transfer of the same
until the prospective transferee has confirmed to the Company in writing its agreement to be bound by the conditions contained in this Section 6(b) and Section 6(a) above. 

(c) Upon the request of any Shareholder, the Company shall promptly supply to such Shareholder or its prospective transferees all
information regarding the Company required to be delivered in connection with a Transfer pursuant to Rule 144A of the Securities and Exchange Commission. 
 (d) If any Shareholder Shares become eligible for sale pursuant to Rule 144(k) of the Securities and Exchange Commission or no longer constitute “restricted securities” (as defined under Rule
144(a) of the Securities and Exchange Commission), the Company shall, upon the request of the holder of such Shareholder Shares, remove the legend set forth in Section 6(a) above from the certificates for such securities. 

7. Tax Election. Each Shareholder acknowledges that the Company will elect to be classified as a partnership for United
States federal income tax purposes. However, the Company will cause each of its directly-owned Subsidiaries to elect to be classified as a corporation and not as a partnership for United States federal income tax purposes or otherwise take
reasonable measures to structure the ownership of the Company and its Subsidiaries in a manner so as to avoid a tax-exempt Shareholder (or a tax-exempt partner or member of a Shareholder) having to recognize “unrelated business taxable income
or loss” as defined in Sections 511 through 514 of the Internal Revenue Code of 1986, as amended. 
 8.
Transfer. Prior to Transferring any Shareholder Shares (other than in a Public Sale permitted pursuant to the terms and conditions of this Agreement or in an Approved Sale) to any Person, the transferring Shareholder shall cause the
prospective transferee to execute and deliver to the Company and the other Shareholders a counterpart of this Agreement and thereafter all references to the transferring Shareholder shall be deemed to refer to the transferee and all references to
the transferring Shareholder’s Group shall be deemed to include the transferee. The provisions of this Section 8 will terminate upon the earlier to occur of (i) the consummation of a Change in Control and (ii) the
consummation of an IPO. 

  
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 9. Definitions. 

“Affiliate” of a Shareholder means any other Person, entity or investment fund controlling, controlled by or under
common control with the Shareholder and, in the case of a Shareholder which is a partnership or a limited liability company, any partner or member, respectively, of the Shareholder. 

“Articles of Association” means the Company’s Articles of Association in effect at the time as of which any
determination is being made. 
 “Change in Control” means (i) any sale or transfer by the Company or its
Subsidiaries of all or substantially all (as defined under Delaware law) of their assets on a consolidated basis, (ii) any consolidation, merger or reorganization of the Company with or into any other entity or entities as a result of which any
person or group other than investment funds managed by Golden Gate Capital and/or investment funds managed by Oak Investment Partners obtains possession of the voting power (under ordinary circumstances) to elect a majority of the surviving
corporation’s board of directors or (iii) any issuance by the Company or any sale or transfer to any third party of shares of the Company’s capital stock by the holders thereof as a result of which any person or group other than
investment funds managed by Golden Gate Capital and/or investment funds managed by Oak Investment Partners obtains possession of the voting power (under ordinary circumstances) to elect a majority of the board of directors. 

“Family Group” means a Shareholder’s spouse and descendants (whether or not adopted) and any trust solely for the
benefit of the Shareholder and/or the Shareholder’s spouse and/or the Shareholder’s descendants (by birth or adoption), parents or dependents, any charitable trust the grantor of which is a Shareholder and/or member of a Shareholder’s
Family Group, or any corporation or partnership in which the direct and beneficial owner of all of the equity interest is such Shareholder and/or a member of such Shareholder’s Family Group. 

“Golden Gate Shares” means (i) any Ordinary Shares acquired by any member of the Golden Gate Group and
(ii) any equity securities issued or issuable directly or indirectly with respect to the Ordinary Shares referred to in clause (i) by way of share dividend or share split or in connection with a combination of shares, recapitalization,
merger, consolidation or other reorganization, or, in each case, any comparable transaction. 
 “Independent Third
Party” means any Person who (together with its Affiliates), immediately prior to the contemplated transaction, does not own in excess of ten percent (10%) of the Ordinary Shares on a fully-diluted basis (a “10%
Owner”), who is not controlling, controlled by or under common control with any such 10% Owner and who is not the spouse, descendant (by birth or adoption), parent or dependent of any such 10% Owner or a trust for the benefit of such 10%
Owner and/or such other Persons. 
 “Oak Shares” means (i) any Ordinary Shares acquired by any member of
the Oak Group and (ii) any equity securities issued or issuable directly or indirectly with respect to the Ordinary Shares referred to in clause (i) by way of share dividend or share split or in connection with a combination of shares,
recapitalization, merger, consolidation or other reorganization, or, in each case, any comparable transaction. 

  
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 “Ordinary Shares” means, collectively, the Class L Shares, the Class L
Non-Voting Shares, the Class A-1 Non-Voting Shares, the Class A-2 Non-Voting Shares, the Class B-1 Non-Voting Shares, the Class B-2 Non-Voting Shares, the Class C-1 Non-Voting Shares and the Class C-2 Non-Voting Shares, and any other class
or series of share capital hereafter created by the Company, as the context may require. 
 “Other Shares”
means (i) any Ordinary Shares acquired by any member of the Other Group and (ii) any equity securities issued or issuable directly or indirectly with respect to the Ordinary Shares referred to in clause (i) by way of share dividend or
share split or in connection with a combination of shares, recapitalization, merger, consolidation or other reorganization, or, in each case, any comparable transaction. 
 “Person” means an individual, a partnership, a corporation, a limited liability company, an association, a joint stock company, a trust, a joint venture, an unincorporated organization or
other entity, or a government or any branch, department, agency, political subdivision or official thereof. 
 “Public
Sale” means any sale of Shareholder Shares to the public pursuant to an offering registered under the Securities Act or to the public through a broker, dealer or market maker pursuant to the provisions of Rule 144 (other than Rule
144(k)) adopted under the Securities Act. 
 “Securities Act” means the Securities Act of 1933, as amended from
time to time. 
 “Shareholder Shares” means the Golden Gate Shares, the Oak Shares and the Other Shares. For
purposes of this Agreement, each Shareholder who holds options or warrants to acquire Ordinary Shares shall be deemed to be the holder of all Shareholder Shares issuable (at the time of such determination) upon the exercise of such options or
warrants. As to any particular shares constituting Shareholder Shares, such shares will cease to be Shareholder Shares when they have been (x) effectively registered under the Securities Act and disposed of in accordance with the registration
statement covering them or (y) sold to the public through a broker, dealer or market maker pursuant to Rule 144 (or by any similar provision then in force) under the Securities Act, in each case in conformity with the terms and conditions of
this Agreement. 
 “Subsidiary” means with respect to any Person, any corporation, partnership, limited
liability company, association or other business entity of which (i) if a corporation, a majority of the total voting power of shares of stock entitled (without regard to the occurrence of any contingency) to vote in the election of directors
is at the time owned or controlled, directly or indirectly, by that Person or one or more of the other Subsidiaries of that Person or a combination thereof or (ii) if a partnership, association, limited liability company or other business
entity, a majority of the partnership, membership or other similar ownership interests thereof is at the time owned or controlled, directly or indirectly, by any Person or one or more Subsidiaries of that Person or a combination

  
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thereof. For purposes hereof, a Person or Persons shall be deemed to have a majority ownership interest in a partnership, association or other business entity if such Person or Persons shall be
allocated a majority of partnership, association or other business entity gains or losses or shall be or control the managing director or general partner of such partnership, association or business entity. 

10. Transfers in Violation of Agreement. Any Transfer or attempted Transfer of any Shareholder Shares in violation of any
provision of this Agreement shall be void as against the Company, and the Company shall not record such Transfer on its books or treat any purported transferee of such Shareholder Shares as the owner of such shares for any purpose. 

11. Amendment and Waiver. Except as otherwise provided herein, the provisions of this Agreement may be amended or waived
only upon the prior written consent of the Company and the holders of at least a majority of the then outstanding Shareholder Shares; provided that in the event that such amendment or waiver would adversely treat a Shareholder or Group in a manner
different from any other Group or holders of Shareholder Shares, then such amendment or waiver will require the consent of such adversely treated holder or the holders of a majority of the Shareholder Shares of such adversely treated Group. This
Section 11 may be amended or waived only upon the prior written consent of the holders of a majority in interest of the Ordinary Shares held by all Shareholders other than the members of the Golden Gate Group. The failure of any party to
enforce any of the provisions of this Agreement shall in no way be construed as a waiver of such provisions and shall not affect the right of such party thereafter to enforce each and every provision of this Agreement in accordance with its terms.

 12. Severability. Whenever possible, each provision of this Agreement shall be interpreted in such manner as to
be effective and valid under applicable law, but if any provision of this Agreement is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability
shall not affect any other provision or the effectiveness or validity of any provision in any other jurisdiction, and this Agreement shall be reformed, construed and enforced in such jurisdiction as if such invalid, illegal or unenforceable
provision had never been contained herein. 
 13. Entire Agreement. Except as otherwise expressly set forth
herein, this Agreement embodies the complete agreement and understanding among the parties hereto with respect to the subject matter hereof and supersedes and preempts any prior understandings, agreements or representations by or among the parties,
written or oral, which may have related to the subject matter hereof in any way. If there is any conflict or inconsistency between the provisions of this Agreement and the Articles of Association, this Agreement shall prevail; provided that on any
such conflict or inconsistency arising, each Shareholder shall forthwith take all practicable steps including, without limitation, the exercise of votes it directly or indirectly controls at general meetings of the

  
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Company for the purpose of making appropriate amendments to the Articles of Association, so as to ensure that the terms of this Agreement are complied with and to ensure that the Company complies
with its obligations. Nothing in this Agreement shall be deemed to constitute an amendment to the Articles of Association. 

14. Successors and Assigns. Except as otherwise provided herein, this Agreement shall bind and inure to the benefit of and
be enforceable by the Company and its successors and assigns and the Shareholders and any subsequent holders of Shareholder Shares and the respective successors and assigns of each of them, so long as they hold Shareholder Shares. If a party hereto
ceases to own any Shareholder Shares, such party will no longer be deemed to be a Shareholder for purposes of this Agreement. 

15. Counterparts. This Agreement may be executed in one or more counterparts each of which shall be an original and all of
which taken together shall constitute one and the same agreement. 
 16. Remedies. The parties hereto acknowledge
and agree that money damages may not be an adequate remedy for any breach of the provisions of this Agreement and that the Company and any Shareholder shall have the right to injunctive relief, in addition to all of its rights and remedies at law or
in equity, to enforce the provisions of this Agreement. Nothing contained in this Agreement shall be construed to confer upon any Person who is not a signatory hereto or any successor or assign of a signatory hereto any rights or benefits, as a
third party beneficiary or otherwise, except that each Board Observer will be a third party beneficiary of respect to the indemnification described in Section 1(b). 

17. Notices. All notices, demands and other communications to be given or delivered under or by reason of the provisions of
this Agreement shall be in writing and shall be deemed to have been given when personally delivered, sent by telecopy (with receipt confirmed) on a business day during regular business hours of the recipient (or, if not, on the next succeeding
business day) or three business days after sent by reputable overnight express courier (charges prepaid), at the address listed below or at any address listed in the Company’s records in case of any Shareholder not so listed herein. 

  
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 If to the Company: 
 New Melita Topco Ltd. 
 c/o Golden Gate Private Equity, Inc. 

One Embarcadero Center, 33rd Floor 
 San Francisco, CA 94111 

Attention:         Prescott Ashe 

Facsimile:         (415) 627-4501 

With a copy to: 

Kirkland & Ellis LLP 
 200 East Randolph Drive 
 Chicago, Illinois 60601 

Attention:       Gary M. Holihan 
 Facsimile:       (312) 861-2200 
 If to any member of
the Golden Gate Group: 
 c/o Golden Gate Private Equity, Inc. 

One Embarcadero Center, 33rd Floor 
 San Francisco, CA 94111 
 Attention:
        Prescott Ashe 
 Facsimile:        
(415) 627-4501 
 With a copy to: 
 Kirkland & Ellis LLP 
 200 East Randolph Drive 

Chicago, Illinois 60601 
 Attention:       Gary M. Holihan 
 Facsimile:
      (312) 861-2200 
 If to any member of the Oak Group: 

c/o Oak Investment Partners X, L.P. 
 525 University Avenue, Suite 1300 
 Palo Alto, CA 94301 

Attention:         Fredric Harman 

                       
  Virginia Eddington 
 Facsimile:        (650) 328-6345 

If to Wells Fargo Foothill, Inc: 
 Wells Fargo Foothill, Inc. 
 2450 Colorado Avenue 

Suite 3000 West 

Santa Monica, CA 90404 
 Attention:         Business Manager 

Facsimile:        (310) 453-7413 

  
 12 

 If to Highbridge/Zwirn Special Opportunities Fund, L.P.: 

Highbridge/Zwirn Special Opportunities Fund, L.P. 

9 West 57th Street, 27th Floor 
 New York, NY 10019 
 Attention:
        Vasan Kesavan, Esq. 
 Facsimile:        (212)
287-4263 
 If to CS Equity LLC: 
 CS Equity LLC 
 4445 Willard Avenue, 12th Floor 

Chevy Chase, MD 20815 
 Attention:       Corporate Finance Group Portfolio Manager 
 Facsimile:      (301) 841-2340 
 18. GOVERNING LAW;
SUBMISSION TO JURISDICTION; VENUE. THE COMPANIES LAW OF THE CAYMAN ISLANDS AS AMENDED AND EVERY STATUTORY MODIFICATION OR RE-ENACTMENT THEREOF WILL GOVERN ALL ISSUES CONCERNING THE RELATIVE RIGHTS OF THE COMPANY AND ITS SHAREHOLDERS. ALL OTHER
ISSUES CONCERNING THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAW PROVISION OR RULE (WHETHER OF THE STATE OF CALIFORNIA OR ANY
OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAW OF ANY JURISDICTION OTHER THAN THE STATE OF CALIFORNIA. EACH PARTY HERETO HEREBY SUBMITS TO THE CO-EXCLUSIVE JURISDICTION OF THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT
OF CALIFORNIA, AND OF ANY CALIFORNIA STATE COURT SITTING IN SAN FRANCISCO, CALIFORNIA OVER ANY LAWSUIT UNDER THIS AGREEMENT AND WAIVES ANY OBJECTION BASED ON VENUE OR FORUM NON CONVENIENS WITH RESPECT TO ANY ACTION INSTITUTED
THEREIN. EACH PARTY HERETO HEREBY WAIVES THE NECESSITY FOR PERSONAL SERVICE OF ANY AND ALL PROCESS UPON IT AND CONSENTS THAT ALL SUCH SERVICE OF PROCESS MAY BE MADE BY REGISTERED OR CERTIFIED MAIL (RETURN RECEIPT REQUESTED), WITH A COPY ALSO BEING
SENT BY FACSIMILE (WITH RECEIPT CONFIRMED), IN EACH CASE DIRECTED TO SUCH PARTY AT ITS ADDRESS SET FORTH IN, AND WITH COPIES SENT AS REQUIRED BY, SECTION 17 ABOVE, AND SERVICE SO MADE SHALL BE DEEMED TO BE COMPLETED ON THE DATE OF ACTUAL RECEIPT.
EACH PARTY HERETO HEREBY CONSENTS TO SERVICE OF PROCESS AS AFORESAID. NOTHING IN THIS SECTION 18 WILL PROHIBIT PERSONAL SERVICE IN LIEU OF THE SERVICE BY MAIL CONTEMPLATED HEREIN. 

  
 13 

 19. Delivery by Facsimile. This Agreement and any signed agreement or
instrument entered into in connection herewith or contemplated hereby, and any amendments hereto or thereto, to the extent signed and delivered by means of a facsimile machine, shall be treated in all manner and respects as an original agreement or
instrument and shall be considered to have the same binding legal effect as if it were the original signed version thereof delivered in person. At the request of any party hereto or to any such agreement or instrument, each other party hereto or
thereto shall re-execute original forms thereof and deliver them to all other parties. No party hereto or to any such agreement or instrument shall raise the use of a facsimile machine to deliver a signature or the fact that any signature or
agreement or instrument was transmitted or communicated through the use of a facsimile machine as a defense to the formation of a contract and each such party forever waives any such defense. 

20. Arbitration Procedure. 
 (a) The parties agree that they will attempt to settle any claim or controversy arising out of this Agreement through good faith negotiations in the spirit of mutual cooperation between senior business
executives with authority to resolve the controversy. 
 (b) Any dispute that cannot be resolved by the parties through good
faith negotiations within 30 days of the commencement of the controversy will then, upon the written request of any party, be resolved by binding arbitration conducted in accordance with the Commercial Arbitration Rules of the American Arbitration
Association by a sole arbitrator who is a retired federal judge resident in the State of California reasonably acceptable to the parties to such dispute. To the extent not governed by such rules, such arbitrator shall be directed by the parties to
set a schedule for determination of such dispute that is reasonable under the circumstances. Such arbitrator shall be directed by the parties to determine the dispute in accordance with this Agreement and the substantive rules of law (but not the
rules of procedure or evidence) that would be applied by a federal court. The arbitration will be conducted in the English language in San Francisco, California. Judgment upon the award rendered by the arbitrator may be entered by any court having
jurisdiction. 
 (c) Nothing contained in this Section 20 will prevent any party from resorting to judicial process
if injunctive or other equitable relief from a court is available to prevent irreparable injury to one party or to others or to the extent no adequate remedy is available at law. The use of arbitration procedures will not be construed under the
doctrine of laches, waiver or estoppel to affect adversely any party’s right to assert any claim or defense. 
 21.
Descriptive Headings. The descriptive headings of this Agreement are inserted for convenience only and do not constitute a part of this Agreement. 

  
 14 

 22. No Strict Construction. The parties hereto have participated jointly in
the negotiation and drafting of this Agreement. In the event an ambiguity or question of intent or interpretation arises, this Agreement shall be construed as if drafted jointly by the parties hereto, and no presumption or burden of proof shall
arise favoring or disfavoring any party by virtue of the authorship of any of the provisions of this Agreement. 
 23.
Information Rights. 
 (a) The Company shall deliver to each Shareholder, within 10 days of the delivery to the
Board, copies of the periodic board reports so delivered; provided that the Company may, in the exercise of its reasonable business judgment, redact information relating to the evaluation of strategic alternatives from such reports prior to
delivery to the Shareholders. 
 (b) The rights set forth in this Section 23 shall continue with respect to each
Shareholder until the earlier of (i) the consummation of an IPO, and (ii) the consummation of a Change in Control. 

24. No Effect Upon Lending Relationships. Notwithstanding anything herein to the contrary, nothing contained in this
Agreement shall affect, limit or impair the rights and remedies of Wells Fargo Foothill, Inc., Highbridge/Zwirn Special Opportunities Fund, L.P. or CapitalSource Finance LLC or any other lender in their capacity as a lender to the Company or any of
its subsidiaries pursuant to any agreement which the Company or any of its subsidiaries has borrowed money. Without limiting the generality of the foregoing, any such Person, in exercising its rights as a lender, including making its decision on
whether to foreclose on any collateral security, will have no duty to consider (a) its status as a direct or indirect stockholder of the Company or (b) any duty it may have to any other direct or indirect stockholder of the Company, except
as may be required under the applicable loan documents or by commercial law applicable to creditors generally. 
 [the rest of
this page is intentionally left blank] 
 * * * * * 

  
 15 

 IN WITNESS WHEREOF, the parties hereto have executed this Shareholders Agreement on
the day and year first above written. 
  

			
	New Melita Topco Ltd.
		
	By:	 	/s/ Prescott Ashe
		
	Name:	 	 
		
	Title:	 	 
	
	THE GOLDEN GATE GROUP:
	
	 CCG INVESTMENTS BVI, L.P.
 CCG ASSOCIATES – QP, L.L.C.
 CCG ASSOCIATES – AI, L.L.C.

CCG INVESTMENT FUND – AI, L.P.

CCG AV, L.L.C. - series C
 CCG AV,
L.L.C. - series F
 CCG CI, L.L.C.

		
	By:	 	Golden Gate Capital Management, L.L.C.
	Its:	 	Authorized Representative
		
	By:	 	/s/ David Dominik
	Name:	 	David Dominik
	Its:	 	Managing Director

  

	
	THE OAK GROUP:
	
	OAK INVESTMENT PARTNERS IX, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	 Fredric W. Harman
 Managing
Member of Oak Associates IX, LLC
 The General Partner of Oak Investment Partners IX,
 Limited Partnership

	
	OAK IX AFFILIATES FUND, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	 Fredric W. Harman
 Managing
Member of Oak IX Affiliates, LLC
 The General Partner of Oak IX Affiliates Fund,
 Limited Partnership

	
	OAK IX AFFILIATES FUND-A, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	 Fredric W. Harman
 Managing
Member of Oak IX Affiliates, LLC
 The General Partner of Oak IX Affiliates Fund-A,
 Limited Partnership

  

	
	OAK INVESTMENT PARTNERS X, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	 Fredric W. Harman
 Managing
Member of Oak Associates X, LLC
 The General Partner of Oak Investment Partners X,
 Limited Partnership

	
	OAK X AFFILIATES FUND, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	 Fredric W. Harman
 Managing
Member of Oak X Affiliates, LLC
 The General Partner of Oak X Affiliates Fund,
 Limited Partnership

  

			
	THE OTHER GROUP:
	
	WELLS FARGO FOOTHILL, INC.
	
	/s/ Illegible
	 By:

	 Its:

	
	HIGHBRIDGE/ZWIRN SPECIAL OPPORTUNITIES FUND, L.P.
	
	/s/ Illegible
	 By:

	 Its:

	
	CS EQUITY LLC
	
	 /s/ Joseph Turitz

	 By: Joseph Turitz

	 Its: General Counsel

	
	/s/ R. Scott Asen
	R. Scott Asen

 SCHEDULE I 

The Golden Gate Group 
 CCG INVESTMENTS BVI, L.P. 
 CCG ASSOCIATES – QP, L.L.C. 

CCG ASSOCIATES – AI, L.L.C. 
 CCG INVESTMENT FUND – AI, L.P. 
 CCG AV, L.L.C. - series C 

CCG AV, L.L.C. - series F 
 CCG CI, L.L.C. 

 SCHEDULE II 

The Oak Group 
 OAK INVESTMENT PARTNERS IX, LIMITED PARTNERSHIP 
 OAK IX AFFILIATES FUND, LIMITED
PARTNERSHIP 
 OAK IX AFFILIATES FUND-A, LIMITED PARTNERSHIP 

OAK INVESTMENT PARTNERS X, LIMITED PARTNERSHIP 
 OAK X AFFILIATES FUND, LIMITED PARTNERSHIP 

 SCHEDULE III 

The Other Group 
 WELLS FARGO FOOTHILL, INC. 
 HIGHBRIDGE/ZWIRN SPECIAL OPPORTUNITIES FUND, L.P.

 CS EQUITY LLC 
 R. SCOTT ASENRegistration Agreement, dated as of February 9, 2004

 Exhibit 10.25 
 Execution Copy 
 REGISTRATION AGREEMENT 

THIS REGISTRATION AGREEMENT (this “Agreement”) is made and entered into as of February 9, 2004, by and among New
Melita Topco Ltd., a company organized under the laws of the Cayman Islands (the “Company”), each of the Persons listed on Schedule I attached hereto (the “Golden Gate Shareholders”), each of the Persons
listed on Schedule II attached hereto (the “Oak Shareholders”) and each of the Persons listed on Schedule III attached hereto (the “Other Shareholders”). The Golden Gate Shareholders, the Oak
Shareholders and the Other Shareholders are collectively referred to herein as the “Shareholders,” and each as a “Shareholder.” Unless otherwise provided in this Agreement, capitalized terms used herein shall have
the meanings set forth in Section 9 hereof. 
 Melita International Ltd., a Cayman Islands company, each of the
Golden Gate Shareholders and each of the Oak Shareholders are parties to that certain Registration Agreement, dated as of May 15, 2003 (the “Prior Agreement”). Upon the execution and delivery of this Agreement, the Prior
Agreement shall automatically terminate and be of no further force and effect, and no party thereto shall have any further liability or obligation with respect thereto. 
 The parties hereto agree as follows: 
 1. Demand Registrations. 

(a) Requests for Registration. At any time, the holders of a majority of the Golden Gate Registrable Securities may request
registration under the Securities Act of all or part of their Registrable Securities on Form S-1 or any similar long-form registration (“Long-Form Registrations”) or, if available, on Form S-2 or S-3 or any similar
short-form registration (“Short-Form Registrations”). In addition, the holders of a majority of the Oak Registrable Securities may request registration under the Securities Act of all or a part of the Oak Registrable Securities
pursuant to a Long-Form Registration or a Short-Form Registration pursuant to Section 1(d) or Section 1(e) below. Each request for a Demand Registration shall specify the approximate number of Registrable Securities requested
to be registered and the anticipated per share price range for such offering. Within ten days after receipt of any such request, the Company shall give written notice of such requested registration to all other holders of Registrable Securities and,
subject to Section 1(f) below, will include in such registration all Registrable Securities with respect to which the Company has received written requests for inclusion therein within 15 days after the receipt of the Company’s
notice. All registrations requested pursuant to this Section 1(a), Section 1(d) or Section 1(e) are referred to herein as “Demand Registrations.” 

(b) Long-Form Registrations. The holders of a majority of the Golden Gate Registrable Securities will be entitled to request
unlimited Long-Form Registrations in which the Company will pay all Registration Expenses. The Company will pay all Registration Expenses in connection with any registration initiated as a Long-Form Registration whether or not it has become
effective. All Long-Form Registrations shall be underwritten registrations. 

 (c) Short-Form Registrations. In addition to the Long-Form Registrations provided
pursuant to Section 1(b), the holders of a majority of the Golden Gate Registrable Securities will be entitled to request unlimited Short-Form Registrations in which the Company will pay all Registration Expenses. Demand Registrations
will be Short-Form Registrations whenever the Company is permitted to use any applicable short form. After the Company has become subject to the reporting requirements of the Securities Exchange Act, the Company will use its best efforts to make
Short-Form Registrations available for the sale of Registrable Securities. 
 (d) Oak Demand Registration Rights. At any
time after the Company’s IPO, the holders of a majority of the Oak Registrable Securities will be entitled to request one Long-Form Registration in which the Company will pay all Registration Expenses (the “Oak Long-Form
Registration”). A registration will not count as the permitted Oak Long-Form Registration until it has become effective; provided that in any event the Company will pay all Registration Expenses in connection with any registration initiated
as the Oak Long-Form Registration whether or not it has become effective. 
 (e) Short-Form Registrations. In addition to
the Oak Long-Form Registration provided pursuant to Section 1(d), the holders of a majority of the Oak Registrable Securities will be entitled to request unlimited Short-Form Registrations in which the Company will pay all Registration
Expenses. Demand Registrations will be Short-Form Registrations whenever the Company is permitted to use any applicable short form. After the Company has become subject to the reporting requirements of the Securities Exchange Act, the Company will
use its best efforts to make Short-Form Registrations available for the sale of the Oak Registrable Securities. 
 (f)
Priority on Demand Registrations. The Company will not include in any Demand Registration any securities which are not Registrable Securities without the prior written consent of the holders of a majority of the Registrable Securities
included in such registration. If a Demand Registration is an underwritten offering and the managing underwriters advise the Company in writing that in their opinion the number of Registrable Securities and, if permitted hereunder, other securities
requested to be included in such offering exceeds the number of Registrable Securities and other securities, if any, which can be sold therein without adversely affecting the marketability of the offering, the Company will include in such
registration prior to the inclusion of any securities which are not Registrable Securities the number of Registrable Securities requested to be included which in the opinion of such underwriters can be sold without adversely affecting the
marketability of the offering, pro rata among the respective holders thereof on the basis of the number of shares of Registrable Securities proposed to be included by each such holder. 

(g) Restrictions on Demand Registrations. The Company may postpone for up to ninety days the filing or the effectiveness of a
registration statement for a Demand Registration if the Company and the holders of at least a majority of the Registrable Securities agree that such Demand Registration would reasonably be expected to have a material adverse effect on any proposal
or plan by the Company or any of its subsidiaries to engage in any acquisition of assets (other than in the ordinary course of business) 

  
 -2-

 
or any merger, consolidation, tender offer, reorganization or similar transaction; provided that in such event, the holders of a majority of Registrable Securities requesting such Demand
Registration will be entitled to withdraw such request and, if such request is withdrawn, the Company will pay all Registration Expenses in connection with such registration; provided, further, the Company may not exercise this right more than twice
during any twelve (12) month period. 
 (h) Selection of Underwriters. The holders of a majority of the Registrable
Securities included in any Demand Registration will have the right to select the investment banker(s) and manager(s) to administer the offering, subject to the Company’s approval, which will not be unreasonably withheld. 

(i) Other Registration Rights. Except as provided in this Agreement, the Company will not grant to any Persons the right to
request the Company to register any equity securities of the Company, or any securities convertible or exchangeable into or exercisable for such securities, without the prior written consent of the holders of a majority of the Registrable
Securities. 
 2. Piggyback Registrations. 
 (a) Right to Piggyback. Whenever the Company proposes to register any of its securities (including any proposed registration of the Company’s securities by any third party) under the
Securities Act (other than pursuant to a Demand Registration (which will be governed by Section 1 hereof) or a registration on Form S-4 or S-8 or any successor or similar forms) and the registration form to be used may be used for the
registration of Registrable Securities (a “Piggyback Registration”), whether or not for sale for its own account, the Company will give prompt written notice to all holders of Registrable Securities of its intention to effect such a
registration and, subject to Section 2(c) and Section 2(d) below, will include in such registration all Registrable Securities with respect to which the Company has received written requests for inclusion therein within 15
days after the receipt of the Company’s notice. 
 (b) Piggyback Expenses. The Registration Expenses of the holders
of Registrable Securities will be paid by the Company in all Piggyback Registrations. 
 (c) Priority on Primary
Registrations. If a Piggyback Registration is an underwritten primary registration on behalf of the Company, and the managing underwriters advise the Company in writing (with a copy to each party hereto requesting registration of Registrable
Securities) that in their opinion the number of securities requested to be included in such registration exceeds the number which can be sold in such offering without adversely affecting the marketability of such offering, the Company will include
in such registration (i) first, the securities the Company proposes to sell, (ii) second, the Registrable Securities requested to be included in such registration, pro rata among the holders of such Registrable Securities on the basis of
the number of shares proposed to be included by each such holder and (iii) third, other securities requested to be included in such registration. 

  
 -3-

 (d) Priority on Secondary Registrations. If a Piggyback Registration is an
underwritten secondary registration on behalf of holders of the Company’s securities, and the managing underwriters advise the Company in writing that in their opinion the number of securities requested to be included in such registration
exceeds the number which can be sold in such offering without adversely affecting the marketability of the offering, the Company will include in such registration (i) first, the securities requested to be included therein by the holders
requesting such registration and the Registrable Securities requested to be included in such registration, pro rata among the holders of such securities on the basis of the number of shares proposed to be included by each such holder and
(ii) second, other securities requested to be included in such registration. 
 (e) Selection of Underwriters. If
any Piggyback Registration, other than a Demand Registration, is an underwritten offering, the selection of investment banker(s) and manager(s) for the offering shall be made by the Company and must be approved by the holders of a majority of the
Registrable Securities included in such Piggyback Registration. Such approval shall not be unreasonably withheld. 
 (f)
Other Registrations. If the Company has previously filed a registration statement with respect to Registrable Securities pursuant to Section 1 above or pursuant to this Section 2, and if such previous registration has
not been withdrawn or abandoned, the Company will not file or cause to be effected any other registration of any of its equity securities or securities convertible or exchangeable into or exercisable for its equity securities under the Securities
Act (except on Form S-4 or S-8 or any successor form), whether on its own behalf or at the request of any holder or holders of such securities, until a period of at least ninety days has elapsed from the effective date of such previous
registration. 
 3. Holdback Agreements. 
 (a) Each holder of Registrable Securities agrees not to effect any public sale or distribution (including sales pursuant to Rule 144) of equity securities of the Company, or any securities, options
or rights convertible into or exchangeable or exercisable for such securities, during the seven days prior to and the 180-day period beginning on the effective date of any underwritten Demand Registration or any underwritten Piggyback Registration
(except as part of such underwritten registration), unless the underwriters managing the registered public offering otherwise agree; it being agreed that (i) the agreements set forth in this Section 3 shall apply to each holder of
Registrable Securities in connection with the Company’s initial public offering and sale of its common stock (“IPO”) and (ii) following the effectiveness of the Company’s IPO, (a) the such lock-up period shall be
during the seven days prior to and the 90-day period beginning on the effective date of any such registration, and (b) the agreements set forth in this Section 3 shall only apply (x) to holders of Registrable Securities, who,
together with their Affiliates, hold 2% or more of the Company’s then outstanding share capital as of the date of any such underwritten registration and (y) the directors, officers and all other holders of at least 2% of the Company’s
then outstanding share capital as of the date of such underwritten registration are subject to similar requirements. 

  
 -4-

 (b) The Company agrees (i) not to effect any public sale or distribution of its equity
securities, or any securities convertible into or exchangeable or exercisable for such securities, during the seven days prior to and during the 180-day period beginning on the effective date of any underwritten Demand Registration or any
underwritten Piggyback Registration (except as part of such underwritten registration or pursuant to registrations on Form S-4 or S-8 or any successor form), unless the underwriters managing the registered public offering otherwise agree, and
(ii) to cause each holder of its Ordinary Shares, or any securities convertible into or exchangeable or exercisable for Ordinary Shares, purchased from the Company at any time after the date of this Agreement (other than in a registered public
offering) to agree not to effect any public sale or distribution (including sales pursuant to Rule 144) of any such securities during such period (except as part of such underwritten registration, if otherwise permitted), unless the
underwriters managing the registered public offering otherwise agree. 
 4. Registration Procedures. Whenever the holders
of Registrable Securities have requested that any Registrable Securities be registered pursuant to this Agreement, the Company will use its best efforts to effect the registration and the sale of such Registrable Securities in accordance with the
intended method of disposition thereof, and pursuant thereto the Company will as expeditiously as possible: 
 (a) prepare and
(within 60 days after the end of the period within which requests for registration may be given to the Company) file with the Securities and Exchange Commission a registration statement with respect to such Registrable Securities and thereafter use
its best efforts to cause such registration statement to become effective (provided that before filing a registration statement or prospectus or any amendments or supplements thereto, the Company will furnish to the counsel selected by the holders
of a majority of the Registrable Securities covered by such registration statement copies of all such documents proposed to be filed, which documents will be subject to review and comment of such counsel); 

(b) notify each holder of Registrable Securities of the effectiveness of each registration statement filed hereunder and prepare and file
with the Securities and Exchange Commission such amendments and supplements to such registration statement and the prospectus used in connection therewith as may be necessary to keep such registration statement effective for a period of either
(i) not less than six months (subject to extension pursuant to Section 7(b)) or, if such registration statement relates to an underwritten offering, such longer period as in the opinion of counsel for the underwriters a prospectus
is required by law to be delivered in connection with sales of Registrable Securities by an underwriter or dealer or (ii) such shorter period as will terminate when all of the securities covered by such registration statement have been disposed
of in accordance with the intended methods of disposition by the seller or sellers thereof set forth in such registration statement (but in any event not before the expiration of any longer period required under the Securities Act), and to comply
with the provisions of the Securities Act with respect to the disposition of all securities covered by such registration statement until such time as all of such securities have been disposed of in accordance with the intended methods of disposition
by the seller or sellers thereof set forth in such registration statement; 

  
 -5-

 (c) furnish to each seller of Registrable Securities such number of copies of such
registration statement, each amendment and supplement thereto, the prospectus included in such registration statement (including each preliminary prospectus) and such other documents as such seller may reasonably request in order to facilitate the
disposition of the Registrable Securities owned by such seller; 
 (d) use its best efforts to register or qualify such
Registrable Securities under such other securities or blue sky laws of such jurisdictions as any seller reasonably requests and do any and all other acts and things which may be reasonably necessary or advisable to enable such seller to consummate
the disposition in such jurisdictions of the Registrable Securities owned by such seller (provided that the Company will not be required to (i) qualify generally to do business in any jurisdiction where it would not otherwise be required to
qualify but for this Section 4(d), (ii) subject itself to taxation in any such jurisdiction or (iii) consent to general service of process in any such jurisdiction); 

(e) notify each seller of such Registrable Securities, at any time when a prospectus relating thereto is required to be delivered under
the Securities Act, upon discovery that, or upon the discovery of the happening of any event as a result of which, the prospectus included in such registration statement contains an untrue statement of a material fact or omits any fact necessary to
make the statements therein not misleading in the light of the circumstances under which they were made, and, at the request of any such seller, the Company will prepare and furnish to such seller a reasonable number of copies of a supplement or
amendment to such prospectus so that, as thereafter delivered to the purchasers of such Registrable Securities, such prospectus will not contain an untrue statement of a material fact or omit to state any fact necessary to make the statements
therein not misleading in the light of the circumstances under which they were made; 
 (f) cause all such Registrable
Securities to be listed on each securities exchange on which similar securities issued by the Company are then listed and, if not so listed, to be listed on the NASD automated quotation system; 

(g) provide a transfer agent and registrar for all such Registrable Securities not later than the effective date of such registration
statement; 
 (h) enter into such customary agreements (including underwriting agreements in customary form) and take all such
other actions as the holders of a majority of the Registrable Securities being sold or the underwriters, if any, reasonably request in order to expedite or facilitate the disposition of such Registrable Securities (including, without limitation,
effecting a share capital split or a combination of shares); 

  
 -6-

 (i) make available for inspection by any seller of Registrable Securities, any underwriter
participating in any disposition pursuant to such registration statement and any attorney, accountant or other agent retained by any such seller or underwriter, all financial and other records, pertinent corporate documents and properties of the
Company, and cause the Company’s officers, directors, employees and independent accountants to supply all information reasonably requested by any such seller, underwriter, attorney, accountant or agent in connection with such registration
statement; 
 (j) otherwise use its best efforts to comply with all applicable rules and regulations of the Securities and
Exchange Commission, and make available to its security holders, as soon as reasonably practicable, an earnings statement covering the period of at least twelve months beginning with the first day of the Company’s first full calendar quarter
after the effective date of the registration statement, which earnings statement shall satisfy the provisions of Section 11(a) of the Securities Act and Rule 158 thereunder; 

(k) in the event of the issuance of any stop order suspending the effectiveness of a registration statement, or of any order suspending
or preventing the use of any related prospectus or suspending the qualification of any securities included in such registration statement for sale in any jurisdiction, the Company will use its reasonable best efforts promptly to obtain the
withdrawal of such order; 
 (l) obtain one or more comfort letters, dated the effective date of such registration statement
(and, if such registration includes an underwritten public offering, dated the date of the closing under the underwriting agreement), signed by the Company’s independent public accountants in customary form and covering such matters of the type
customarily covered by comfort letters as the holders of a majority of the Registrable Securities being sold reasonably request (so long as such Registrable Securities constitute at least 10% of the securities covered by such registration
statement); and 
 (m) provide a legal opinion of the Company’s outside counsel, dated the effective date of such
registration statement (and, if such registration includes an underwritten public offering, dated the date of the closing under the underwriting agreement), with respect to the registration statement, each amendment and supplement thereto, the
prospectus included therein (including the preliminary prospectus) and such other documents relating thereto in customary form and covering such matters of the type customarily covered by legal opinions of such nature. 

The Company may require each seller of Registrable Securities as to which any registration is being effected to furnish the Company such
information regarding such seller and the distribution of such securities as the Company may from time to time reasonably request in writing. 
 5. Registration Expenses. 
 (a) All expenses incident to the Company’s
performance of or compliance with this Agreement, including, without limitation, all registration and filing fees, fees and expenses of compliance with securities or blue sky laws, printing expenses, messenger and delivery expenses, fees and
disbursements of custodians, and fees and disbursements of counsel for the Company 

  
 -7-

 
and all independent certified public accountants, underwriters (excluding discounts and commissions) and other Persons retained by the Company (all such expenses being herein called
“Registration Expenses”), will be borne as provided in this Agreement, except that the Company will, in any event, pay its internal expenses (including, without limitation, all salaries and expenses of its officers and employees
performing legal or accounting duties), the expense of any annual audit or quarterly review, the expense of any liability insurance and the expenses and fees for listing the securities to be registered on each securities exchange on which similar
securities issued by the Company are then listed or on the NASD automated quotation system. 
 (b) In connection with each
Demand Registration and each Piggyback Registration, the Company will reimburse the holders of Registrable Securities covered by such registration for the reasonable fees and disbursements of one counsel chosen by the holders of a majority of the
Registrable Securities included in such registration. 
 (c) To the extent Registration Expenses are not required to be paid by
the Company, each holder of securities included in any registration hereunder will pay those Registration Expenses allocable to the registration of such holder’s securities so included, and any Registration Expenses not so allocable will be
borne by all sellers of securities included in such registration in proportion to the aggregate selling price of the securities to be so registered for each seller. 
 6. Indemnification. 
 (a) The Company agrees to indemnify and hold
harmless, to the extent permitted by law, each holder of Registrable Securities, its officers and directors and each Person that controls such holder (within the meaning of the Securities Act) against any losses, claims, damages, liabilities, joint
or several, to which such holder or any such director or officer or controlling person may become subject under the Securities Act or otherwise, insofar as such losses, claims, damages or liabilities (or actions or proceedings, whether commenced or
threatened, in respect thereof) arise out of or are based upon (i) any untrue or alleged untrue statement of material fact contained (A) in any registration statement, prospectus or preliminary prospectus or any amendment thereof or
supplement thereto or (B) in any application or other document or communication (in this Section 6 collectively called an “application”) executed by or on behalf of the Company or based upon written information
furnished by or on behalf of the Company filed in any jurisdiction in order to qualify any securities covered by such registration statement under the “blue sky” or securities laws thereof or (ii) any omission or alleged omission of a
material fact required to be stated therein or necessary to make the statements therein not misleading, and the Company will reimburse such holder and each such director, officer and controlling person for any legal or any other expenses incurred by
them in connection with investigating or defending any such loss, claim, liability, action or proceeding; provided that the Company will not be liable in any such case to the extent that any such loss, claim, damage, liability (or action or
proceeding in respect thereof) or expense arises out of or is based upon an untrue statement or alleged untrue statement, 

  
 -8-

 
or omission or alleged omission, made in such registration statement, any such prospectus or preliminary prospectus or any amendment or supplement thereto, or in any application, in reliance
upon, and in conformity with, written information prepared and furnished to the Company by such holder expressly for use therein or by such holder’s failure to deliver a copy of the registration statement or prospectus or any amendments or
supplements thereto after the Company has furnished such holder with a sufficient number of copies of the same. In connection with an underwritten offering, the Company will indemnify such underwriters, their officers and directors and each Person
that controls such underwriters (within the meaning of the Securities Act) to the same extent as provided above with respect to the indemnification of the holders of Registrable Securities. 

(b) In connection with any registration statement in which a holder of Registrable Securities is participating, each such holder will
furnish to the Company in writing such information and affidavits as the Company reasonably requests for use in connection with any such registration statement or prospectus and, to the extent permitted by law, will indemnify and hold harmless the
Company, its directors and officers and each other Person who controls the Company (within the meaning of the Securities Act) against any losses, claims, damages, liabilities, joint or several, to which any such Person may become subject under the
Securities Act or otherwise, insofar as such losses, claims, damages or liabilities (or actions or proceedings, whether commenced or threatened, in respect thereof) arise out of or are based upon (i) any untrue or alleged untrue statement of
material fact contained in the registration statement, prospectus or preliminary prospectus or any amendment thereof or supplement thereto or in any application or (ii) any omission or alleged omission of a material fact required to be stated
therein or necessary to make the statements therein not misleading, but only to the extent that such untrue statement or omission is made in such registration statement, any such prospectus or preliminary prospectus or any amendment or supplement
thereto, or in any application, in reliance upon and in conformity with written information prepared and furnished to the Company by such holder expressly for use therein, and such holder will reimburse the Company and each such director, officer
and controlling Person for any legal or any other expenses incurred by them in connection with investigating or defending any such loss, claim, liability, action or proceeding; provided that the obligation to indemnify will be individual to each
holder and will be limited to the net amount of proceeds received by such holder from the sale of Registrable Securities pursuant to such registration statement. 
 (c) Any Person entitled to indemnification hereunder will (i) give prompt written notice to the indemnifying party of any claim with respect to which it seeks indemnification and (ii) unless in
such indemnified party’s reasonable judgment a conflict of interest between such indemnified and indemnifying parties may exist with respect to such claim, permit such indemnifying party to assume the defense of such claim with counsel
reasonably satisfactory to the indemnified party. If such defense is assumed, the indemnifying party will not be subject to any liability for any settlement made by the indemnified party without its consent (but such consent will not be unreasonably
withheld). An indemnifying party who is not entitled to, or elects not to, assume the defense of a claim will not be obligated to pay the fees and expenses of more than one counsel for all parties indemnified by such indemnifying party with respect
to such claim, unless in the reasonable judgment of any indemnified party a conflict of interest may exist between such indemnified party and any other of such indemnified parties with respect to such claim. 

  
 -9-

 (d) The indemnification provided for under this Agreement will remain in full force and
effect regardless of any investigation made by or on behalf of the indemnified party or any officer, director or controlling Person of such indemnified party and will survive the transfer of securities. The Company also agrees to make such
provisions, as are reasonably requested by any indemnified party, for contribution to such party in the event the Company’s indemnification is unavailable for any reason. 
 7. Participation in Underwritten Registrations. 
 (a) No Person may
participate in any registration hereunder which is underwritten unless such Person (i) agrees to sell such Person’s securities on the basis provided in any underwriting arrangements approved by the Person or Persons entitled hereunder to
approve such arrangements (including, without limitation, pursuant to the terms of any over-allotment or “green shoe” option requested by the managing underwriter(s), provided that no holder of Registrable Securities will be required to
sell more than the number of Registrable Securities that such holder has requested the Company to include in any registration) and (ii) completes and executes all questionnaires, powers of attorney, indemnities, underwriting agreements and
other documents reasonably required under the terms of such underwriting arrangements. 
 (b) Each Person that is participating
in any registration hereunder agrees that, upon receipt of any notice from the Company of the happening of any event of the kind described in Section 4(e) above, such Person will forthwith discontinue the disposition of its Registrable
Securities pursuant to the registration statement until such Person’s receipt of the copies of a supplemented or amended prospectus as contemplated by such Section 4(e). If the Company gives any such notice, the applicable time
period mentioned in Section 4(b) during which a Registration Statement is to remain effective will be extended by the number of days during the period from and including the date of the giving of such notice pursuant to this paragraph to
and including the date when each seller of a Registrable Security covered by such registration statement has received the copies of the supplemented or amended prospectus contemplated by Section 4(e). 

8. Current Public Information. At all times after the Company has filed a registration statement with the Securities and Exchange
Commission pursuant to the requirements of either the Securities Act or the Securities Exchange Act, the Company will file all reports required to be filed by it under the Securities Act and the Securities Exchange Act and the rules and regulations
adopted by the Securities and Exchange Commission thereunder, and will take such further action as any holder or holders of Registrable Securities may reasonably request, all to the extent required to enable such holders to sell Registrable
Securities pursuant to Rule 144 adopted by the Securities and Exchange Commission under the Securities Act (as such rule may be amended from time to time) or any similar rule or regulation hereafter adopted by the Securities and Exchange Commission.
Upon request, the Company shall deliver to any holder of Registrable Securities a written statement confirming the Company’s compliance with such requirements. 

  
 -10-

 9. Definitions. 

“Affiliate” shall have the meaning assigned to such term in the Shareholders Agreement. 

“Class A-1 Non-Voting Shares” means the Class A-1 Non-Voting Ordinary Shares, par value U.S. $0.00001 per share, of
the Company. 
 “Class A-2 Non-Voting Shares” means the Class A-2 Non-Voting Ordinary Shares, par value
U.S. $0.00001 per share, of the Company. 
 “Class B-1 Non-Voting Shares” means the Class B-1 Non-Voting
Ordinary Shares, par value U.S. $0.00001 per share, of the Company. 
 “Class B-2 Non-Voting Shares” means the
Class B-2 Non-Voting Ordinary Shares, par value U.S. $0.00001 per share, of the Company. 
 “Class C-1 Non-Voting
Shares” means the Class C-1 Non-Voting Ordinary Shares, par value U.S. $0.00001 per share, of the Company. 

“Class C-2 Non-Voting Shares” means the Class C-2 Non-Voting Ordinary Shares, par value U.S. $0.00001 per share, of the
Company. 
 “Class L Shares” means the Class L Ordinary Shares, par value U.S. $0.00001 per share, of the
Company. 
 “Class L Non-Voting Shares” means the Class L Non-Voting Ordinary Shares, par value U.S. $0.00001
per share, of the Company. 
 “Family Group” shall have the meaning assigned to such term in the Shareholders
Agreement. 
 “Golden Gate Registrable Securities” means (i) any Ordinary Shares issued to the Golden Gate
Shareholders, (ii) any equity securities issued or issuable directly or indirectly with respect to the securities referred to in clause (i) by way of share dividend or share split or in connection with a combination of shares,
recapitalization, merger, consolidation or other reorganization, including a recapitalization or exchange and (iii) any other Ordinary Shares held by Persons holding securities described in clause (i) or (ii) above; provided that in
the event that pursuant to such recapitalization or exchange, equity securities are issued which do not participate 

  
 -11-

 
in the residual equity of the Company (“Non-Participating Securities”), such Non-Participating Securities will not be Registrable Securities. As to any particular shares
constituting Golden Gate Registrable Securities, such shares will cease to be Golden Gate Registrable Securities when they have been (x) effectively registered under the Securities Act and disposed of in accordance with the registration
statement covering them, (y) sold to the public through a broker, dealer or market maker pursuant to Rule 144 (or by similar provision then in force) under the Securities Act or (z) distributed to any partner or member of any private
equity fund or co-investment vehicle. 
 “Oak Registrable Securities” means (i) any Ordinary Shares issued
to the Oak Shareholders, (ii) any equity securities issued or issuable directly or indirectly with respect to the securities referred to in clause (i) by way of share dividend or share split or in connection with a combination of shares,
recapitalization, merger, consolidation or other reorganization, including a recapitalization or exchange and (iii) any other Ordinary Shares held by Persons holding securities described in clause (i) or (ii) above; provided that in
the event that pursuant to such recapitalization or exchange, Non-Participating Securities are issued, such Non-Participating Securities will not be Registrable Securities. As to any particular shares constituting Oak Registrable Securities, such
shares will cease to be Oak Registrable Securities when they have been (x) effectively registered under the Securities Act and disposed of in accordance with the registration statement covering them or (y) sold to the public through a
broker, dealer or market maker pursuant to Rule 144 (or by similar provision then in force) under the Securities Act. 

“Ordinary Shares” means collectively, the Class A-1 Non-Voting Shares, Class A-2 Non-Voting Shares, Class B-1
Non-Voting Shares, Class B-2 Non-Voting Shares, Class C-1 Non-Voting Shares, Class C-2 Non-Voting Shares, Class L Shares and Class L Non-Voting Shares. 
 “Other Registrable Securities” means (i) any Ordinary Shares issued to the Other Shareholders, (ii) any equity securities issued or issuable directly or indirectly with respect
to the securities referred to in clause (i) by way of share dividend or share split or in connection with a combination of shares, recapitalization, merger, consolidation or other reorganization, including a recapitalization or exchange and
(iii) any other Ordinary Shares held by Persons holding securities described in clause (i) or (ii) above; provided that in the event that pursuant to such recapitalization or exchange, Non-Participating Securities are issued, such
Non-Participating Securities will not be Registrable Securities. As to any particular shares constituting Other Registrable Securities, such shares will cease to be Other Registrable Securities when they have been (x) effectively registered
under the Securities Act and disposed of in accordance with the registration statement covering them or (y) sold to the public through a broker, dealer or market maker pursuant to Rule 144 (or by similar provision then in force) under the
Securities Act. Notwithstanding anything in this Agreement to the contrary, Ordinary Shares or other equity securities of the Company that would otherwise constitute Other Registrable Securities shall not be considered Other Registrable Securities
(and thus, not Registrable Securities) if the holder thereof can sell, in any three (3) month period, all of such holder’s shares or securities, as applicable, without registration pursuant to Rule 144 under Securities Act. 

  
 -12-

 “Person” means an individual, a partnership, a joint venture, a
corporation, a trust, an unincorporated organization and a government or any department or agency thereof. 

“Registrable Securities” means collectively the Golden Gate Registrable Securities, the Oak Registrable Securities and
the Other Registrable Securities. For purposes of this Agreement, a Person will be deemed to be a holder of Registrable Securities whenever such Person has the right to acquire such Registrable Securities (upon conversion or exercise in connection
with a transfer of securities or otherwise, but disregarding any restrictions or limitations upon the exercise of such right), whether or not such acquisition has actually been effected. 

“Securities Act” means the Securities Act of 1933, as amended, or any similar federal law then in force. 

“Securities and Exchange Commission” includes any governmental body or agency succeeding to the functions thereof.

 “Securities Exchange Act” means the Securities Exchange Act of 1934, as amended, or any similar federal law
then in force. 
 “Shareholders Agreement” means the Shareholders Agreement, dated of even date herewith, by
and among the Company and certain of its shareholders. 
 10. Miscellaneous. 

(a) No Inconsistent Agreements. The Company will not hereafter enter into any agreement with respect to its securities which is
inconsistent with or violates the rights granted to the holders of Registrable Securities in this Agreement. 
 (b)
Adjustments Affecting Registrable Securities. The Company will not take any action, or permit any change to occur, with respect to its securities which would materially and adversely affect the ability of the holders of Registrable Securities
to include such Registrable Securities in a registration undertaken pursuant to this Agreement or which would adversely affect the marketability of such Registrable Securities in any such registration (including, without limitation, effecting a
share capital split or a combination of shares). 
 (c) Remedies. The parties hereto agree and acknowledge that money
damages may not be an adequate remedy for any breach of the provisions of this Agreement and that any party hereto will have the right to injunctive relief, in addition to all of its other rights and remedies at law or in equity, to enforce the
provisions of this Agreement. 

  
 -13-

 (d) Amendments and Waivers. Except as otherwise provided herein, the provisions of
this Agreement may be amended or waived only upon the prior written consent of the Company and holders of a majority of the Registrable Securities; but if such amendment or waiver would treat a holder or group of holders of Registrable Securities
(e.g. the Oak Shareholders or the Other Shareholders) in a manner different from any other holders of Registrable Securities, then such amendment or waiver will require the consent of such holder or the holders of a majority of the Registrable
Securities of such group adversely treated, and this Section 10(d) may not be amended or waived without the consent of not less than the holders of a majority of the Oak Registrable Securities and the Other Registrable Securities, voting
as a single group. 
 (e) Successors and Assigns. This Agreement will be binding upon and inure to the benefit of and be
enforceable by the parties hereto and their respective successors and assigns. In addition, and whether or not any express assignment has been made, the provisions of this Agreement that are for the benefit of the holders of Registrable Securities
(or any portion thereof) as such will be for the benefit of and enforceable by any subsequent holder of any Registrable Securities (or of such portion thereof). 
 (f) Severability. Whenever possible, each provision of this Agreement will be interpreted in such manner as to be effective and valid under applicable law, but if any provision of this Agreement is
held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability will not affect any other provision or the effectiveness or validity of any provision
in any other jurisdiction, and this Agreement will be reformed, construed and enforced in such jurisdiction as if such invalid, illegal or unenforceable provision had never been contained herein. 

(g) Counterparts. This Agreement may be executed simultaneously in two or more counterparts, any one of which need not contain the
signatures of more than one party, but all such counterparts taken together will constitute one and the same Agreement. 
 (h)
Descriptive Headings. The descriptive headings of this Agreement are inserted for convenience only and do not constitute a part of this Agreement. 
 (i) Governing Law. All issues concerning the enforceability, validity and binding effect of this Agreement will be governed by and construed in accordance with the laws of the State of California,
without giving effect to any choice of law or conflict of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of the law of any jurisdiction other than the State of California.

 (j) Notices. All notices, demands or other communications to be given or delivered under or by reason of the
provisions of this Agreement will be in writing and will be deemed to have been given when personally delivered or received by certified mail, return receipt requested, or sent by guaranteed overnight courier service. Such notices, demands and other
communications shall be sent to the addresses indicated below or, if no address is so indicated for any particular Shareholder, at the address listed in the Company’s records: 

If to the Company: 
 New Melita Topco Ltd. 
 c/o Golden Gate Private Equity, Inc. 

One Embarcadero Center, 33rd Floor 
 San Francisco, CA 94111 
 Attention: Prescott Ashe 

Facsimile: (415) 627-4501 

  
 -14-

 and to: 
 Kirkland & Ellis LLP 
 200 East Randolph Drive 

Chicago, Illinois 60601 
 Attention: Gary M. Holihan 
 Facsimile: (312) 861-2200 

If to any Golden Gate Shareholder: 
 c/o Golden Gate Private Equity, Inc. 
 One Embarcadero Center,
33rd Floor 

San Francisco, CA 94111 
 Attention: Prescott Ashe 
 Facsimile: (415) 627-4501 

With a copy to: 

Kirkland & Ellis LLP 
 200 East Randolph Drive 
 Chicago, Illinois 60601 

Attention: Gary M. Holihan 
 Facsimile: (312) 861-2200 
 If to any Oak Shareholder: 

c/o Oak Investment Partners X, Limited Partnership 
 525 University Avenue, Suite 1300 
 Palo Alto, CA 94301 

Attention: Fredric Harman 
                  Viriginia Eddington 
 Facsimile: (650) 328-6345 

  
 -15-

 If to Wells Fargo Foothill, Inc: 

Wells Fargo Foothill, Inc. 
 2450 Colorado Avenue 
 Suite 3000 West 

Santa Monica, CA 90404 
 Attention: Business Manager 
 Facsimile: (310) 453-7413 

If to Highbridge/Zwirn Special Opportunities Fund, L.P.: 
 Highbridge/Zwirn Special Opportunities Fund, L.P. 
 9 West
57th Street, 27th Floor 

New York, NY 10019 
 Attention: Vasan Kesavan, Esq. 
 Facsimile: (212) 287-4263 

If to CS Equity LLC: 
 CS Equity LLC 
 4445 Willard Avenue, 12th Floor 

Chevy Chase, MD 20815 
 Attention: Corporate Finance Group Portfolio Manager 
 Facsimile: (301) 841-2340

 or to such other address or to the attention of such other person as the recipient party has specified by prior written
notice to the sending party. 
 [The rest of this page is intentionally left blank] 

* * * * * 

  
 -16-

 IN WITNESS WHEREOF, the parties have executed this Registration Agreement on the day and
year first above written. 
  

			
	New Melita Topco Ltd.
		
	By:	 	/s/ Prescott Ashe
		
	Its:	 	 
	
	THE GOLDEN GATE SHAREHOLDERS:
	
	CCG INVESTMENTS BVI, L.P.
	CCG ASSOCIATES – QP, L.L.C.
	CCG ASSOCIATES – AI, L.L.C.
	CCG INVESTMENT FUND – AI, L.P.
	CCG AV, L.L.C. - series C
	CCG AV, L.L.C. - series F
	CCG CI, L.L.C.
		
	By:	 	Golden Gate Capital Management, L.L.C.
	Its:	 	Authorized Representative
		
	By:	 	/s/ David Dominik
		
	Name:	 	 
		
	Its:	 	Managing Director

  

	
	THE OAK SHAREHOLDERS:
	
	OAK INVESTMENT PARTNERS IX, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	Fredric W. Harman
	Managing Member of Oak Associates IX, LLC
	The General Partner of Oak Investment Partners IX,
	Limited Partnership
	
	OAK IX AFFILIATES FUND, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	Fredric W. Harman
	Managing Member of Oak IX Affiliates, LLC
	The General Partner of Oak IX Affiliates Fund,
	Limited Partnership
	
	OAK IX AFFILIATES FUND-A, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	Fredric W. Harman
	Managing Member of Oak IX Affiliates, LLC
	The General Partner of Oak IX Affiliates Fund-A,
	Limited Partnership
	
	OAK INVESTMENT PARTNERS X, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	Fredric W. Harman
	Managing Member of Oak Associates X, LLC
	The General Partner of Oak Investment Partners X,
	Limited Partnership

  

			
	OAK X AFFILIATES FUND, LIMITED PARTNERSHIP
	
	/s/ Fredric Harman
	Fredric W. Harman
	Managing Member of Oak X Affiliates, LLC
	The General Partner of Oak X Affiliates Fund,
	Limited Partnership

  

	
	THE OTHER SHAREHOLDERS:
	
	WELLS FARGO FOOTHILL, INC.
	
	/s/ Illegible
	By:
	Its:
	
	HIGHBRIDGE/ZWIRN SPECIAL OPPORTUNITIES FUND, L.P.
	
	/s/ Illegible
	By:
	Its:
	
	CS EQUITY LLC
	
	/s/ Joseph Turitz
	By: Joseph Turitz
	Its: General Consel
	
	/s/ James D. Foy
	James D. Foy
	
	/s/ Ralph Breslauer
	Ralph Breslauer
	
	/s/ Michael Provenzano, III
	Michael Provenzano, III
	
	/s/ R. Scott Asen
	R. Scott Asen
	
	  
	George Landgrebe

 SCHEDULE I 

The Golden Gate Shareholders 
 CCG INVESTMENTS BVI, L.P. 
 CCG ASSOCIATES – QP, L.L.C. 

CCG ASSOCIATES – AI, L.L.C. 
 CCG INVESTMENT FUND – AI, L.P. 
 CCG AV, L.L.C. - series C 

CCG AV, L.L.C. - series F 
 CCG CI, L.L.C. 

 SCHEDULE II 

The Oak Shareholders 
 OAK INVESTMENT PARTNERS IX, LIMITED PARTNERSHIP 
 OAK IX AFFILIATES FUND, LIMITED
PARTNERSHIP 
 OAK IX AFFILIATES FUND-A, LIMITED PARTNERSHIP 

OAK INVESTMENT PARTNERS X, LIMITED PARTNERSHIP 
 OAK X AFFILIATES FUND, LIMITED PARTNERSHIP 

 SCHEDULE III 

The Other Shareholders 
 WELLS FARGO FOOTHILL, INC. 
 HIGHBRIDGE/ZWIRN SPECIAL OPPORTUNITIES FUND, L.P.

 CS EQUITY LLC 
 JAMES D. FOY 
 RALPH BRESLAUER 

MICHAEL PROVENZANO, III 
 R. SCOTT ASEN 
 GEORGE LANDGREBE

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