Document:

<PAGE>   1
                                                                  EXECUTION COPY

                                 AMENDMENT NO. 3

                  AMENDMENT NO. 3, dated as of June 27, 2001 (this "Amendment"),
to the Third Amended and Restated Credit Agreement, dated as of September 30,
1999 (as amended by Amendment No. 1, dated as of February 17, 2000, and
Amendment No. 2, dated as of December 4, 2000, collectively the "Credit
Agreement"), among CSK AUTO, INC. (the "Company"), the several lenders from time
to time parties to the Credit Agreement (the "Lenders"), THE CHASE MANHATTAN
BANK, as administrative agent for the Lenders (in such capacity, the
"Administrative Agent"), CREDIT SUISSE FIRST BOSTON, as syndication agent for
the Lenders (the "Syndication Agent") and LEHMAN COMMERCIAL PAPER INC., as
documentation agent for the Lenders (in such capacity, the "Documentation
Agent").

                              W I T N E S S E T H:
                              - - - - - - - - - -

                  WHEREAS, the Company has requested that the Lenders consent to
amend certain provisions of the Credit Agreement, including to provide for the
making of Tranche B-3 Term Loans in an aggregate principal amount of
$27,000,000; and

                  WHEREAS, the Lenders are willing to consent to the requested
amendment on and subject to the terms and conditions contained herein.

                  NOW, THEREFORE, in consideration of the foregoing premises and
for other good and valuable consideration the receipt and sufficiency of which
is hereby acknowledged, the parties hereto agree as follows:

                  1. Definitions. Unless otherwise defined herein, terms in the
Credit Agreement are used herein as therein defined.

                  2. Amendments to the Credit Agreement.

                  (a) Amendments to Subsection 1.1 (Defined Terms). (i)
Subsection 1.1 is hereby amended by adding the following new definitions in the
appropriate alphabetical order:

                           "Amendment No. 3": the Amendment No. 3 to this
         Agreement dated as of June 27, 2001.

                           "Third Amendment Effective Date": the date on which
         each of the conditions precedent contained in Section 4 of Amendment
         No. 3 are satisfied or waived.

                           "Tranche B-3 Lender": at any time, any Lender with a
         Tranche B-3 Term Loan Commitment or a Tranche B-3 Term Loan.

                           "Tranche B-3 Maturity Date":  October 31, 2002.

                           "Tranche B-3 Note": as defined in subsection 4.13(e).

                           "Tranche B-3 Term Loan Commitment": as to any Tranche
         B-3 Lender, its obligation to make a Tranche B-3 Term Loan to the
         Company pursuant to Section 2.1
<PAGE>   2
                                                                               2

         in an aggregate amount not to exceed the amount set forth under such
         Tranche B-3 Lender's name in Schedule I-A opposite the caption "Tranche
         B-3 Term Loan Commitment" or in Schedule 1 to the Assignment and
         Acceptance pursuant to which a Tranche B-3 Lender acquires its Tranche
         B-3 Term Loan Commitment, as the same may be adjusted pursuant to
         subsection 11.6(c); collectively, as to all the Tranche B-3 Lenders,
         the "Tranche B-3 Term Loan Commitments". The original aggregate
         principal amount of the Tranche B-3 Term Loan Commitments is
         $27,000,000.

                           "Tranche B-3 Term Loan Commitment Percentage": as to
         any Tranche B-3 Lender at any time, the percentage of the aggregate
         Tranche B-3 Term Loan Commitments then constituted by such Lender's
         Tranche B-3 Term Loan Commitment.

                           "Tranche B-3 Term Loans": as defined in subsection
         2.1.

                  (ii) Subsection 1.1 is hereby further amended by deleting the
following definitions in their entirety and substituting in lieu thereof, the
following:

                           "Class": (a) as to any Loan, its designation as a
         Tranche B Term Loan, Tranche B-1 Term Loan, Tranche B-2 Term Loan,
         Tranche B-3 Term Loan or Revolving Credit Loan and (b) as to any
         Commitment, its designation as a Tranche B Term Loan Commitment,
         Tranche B-1 Term Loan Commitment, Tranche B-2 Term Loan Commitment,
         Tranche B-3 Term Loan or Revolving Credit Commitment.

                           "Commitment": as to any Lender at any time, such
         Lender's Swing Line Commitment, Tranche B Term Loan Commitment, Tranche
         B-1 Term Loan Commitment, Tranche B-2 Term Loan Commitment, Tranche B-3
         Term Loan Commitment and Revolving Credit Commitment; collectively, as
         to all the Lenders, the "Commitments".

                           "Commitment Percentage": as to any Lender at any
         time, its Tranche B Term Loan Commitment Percentage, Tranche B-1 Term
         Loan Commitment Percentage, Tranche B-2 Term Loan Commitment
         Percentage, Tranche B-3 Term Loan Commitment Percentage or Revolving
         Credit Commitment Percentage, as the context may require.

                           "Term Loan Commitments": the collective reference to
         Tranche B Term Loan Commitments, the Tranche B-1 Term Loan Commitments,
         the Tranche B-2 Term Loan Commitments and the Tranche B-3 Term Loan
         Commitments.

                           "Term Loan Lenders": the collective reference to each
         Tranche B Lender, Tranche B-1 Lender, Tranche B-2 Lender and Tranche
         B-3 Lender.

                  (b) Amendment to Subsection 2.1 (Term Loans). Subsection 2.1
is hereby amended by deleting it in its entirety and substituting in lieu
thereof the following:

                           "Each Tranche B Lender holds a loan in Dollars
         (individually, a "Tranche B Term Loan"; and collectively, the "Tranche
         B Term Loans") to the Company on the Closing Date in an aggregate
         principal amount as set forth under such Lender's name in Schedule I
         opposite the caption "Tranche B Term Loan" and each Tranche B-1 Lender
<PAGE>   3
                                                                               3

         holds a loan in Dollars (individually, a "Tranche B-1 Term Loan"; and
         collectively, the "Tranche B-1 Term Loans") to the Company on the
         Closing Date in an aggregate principal amount as set forth under such
         Lender's name in Schedule I opposite the caption "Tranche B-1 Term
         Loan." Subject to the terms and conditions hereof, each Tranche B-2
         Lender severally agrees to make a loan in Dollars (individually, a
         "Tranche B-2 Term Loan"; and collectively, the "Tranche B-2 Term
         Loans") to the Company on the Closing Date, in an aggregate principal
         amount equal to such Lender's Tranche B-2 Term Loan Commitment and each
         Tranche B-3 Lender severally agrees to make a loan in Dollars
         (individually, a "Tranche B-3 Term Loan"; and collectively, the
         "Tranche B-3 Term Loans"; Tranche B-3 Term Loans, together with Tranche
         B Term Loans, Tranche B-1 Term Loans and Tranche B-2 Term Loans,
         collectively, the "Term Loans") to the Company on the Third Amendment
         Effective Date, in an aggregate principal amount equal to such Lender's
         Tranche B-3 Term Loan Commitment."

                  (c) Amendment to Subsection 2.3 (Use of Proceeds). Subsection
2.3 is hereby amended by adding the sentence "The proceeds of the Tranche B-3
Term Loans will be used for working capital and other general corporate purposes
of the Company and its Subsidiaries." at the end of said subsection.

                  (d) Amendment to Subsection 4.1 (Procedure for Borrowing).
Subsection 4.1(a) is hereby amended by adding the phrase "a Tranche B-3 Term
Loan (with respect to Loans made on the Third Amendment Effective Date),"
immediately after the parenthetical phrase "(with respect to Loans made on the
Closing Date)" in said subsection.

                  (e) Amendment to Subsection 4.2 (Conversion and Continuation
Options). Subsection 4.2 is hereby amended by adding the thereto the following
new subsection (d):

                           "(d) Notwithstanding anything in this Agreement to
         the contrary, unless otherwise agreed to by the Administrative Agent,
         no Tranche B-3 Term Loan shall be made as, converted to or continued as
         a Eurodollar Loan during the period commencing on the Third Amendment
         Effective Date and ending on the 33rd day following the Third Amendment
         Effective Date; provided that all or a portion of the Tranche B-3 Term
         Loans made on the Third Amendment Effective Date may, at the Company's
         option, subject to the other provisions of this Agreement, be converted
         to Eurodollar Loans with an Interest Period of one month on or after
         the third day following the Third Amendment Effective Date.

                  (f) Amendments to Subsection 4.4 (Optional and Mandatory
Prepayments; Repayments of Term Loans). Subsection 4.4 is hereby amended as
follows:

                  (i) Subsection 4.4(a) is hereby amended by deleting it in its
entirety and substituting in lieu thereof the following:

                           "(a) Subject to Subsection 4.12, the Company may at
         any time and from time to time prepay Loans, in whole or in part,
         without premium or penalty, upon at least one Business Day's (or, in
         the case of Swing Line Loans, by 2:00 p.m., New York City time, on the
         same Business Day) irrevocable notice to the Administrative Agent in
         the
<PAGE>   4
                                                                               4

         case of Alternate Base Rate Loans, and three Business Days' irrevocable
         notice to the Administrative Agent in the case of Eurodollar Loans,
         specifying the date and amount of prepayment and whether the prepayment
         is of Revolving Credit Loans, Tranche B Term Loans, Tranche B-1 Term
         Loans, Tranche B-2 Term Loans or Tranche B-3 Term Loans. Upon receipt
         of such notice the Administrative Agent shall promptly notify each
         Lender thereof. If such notice is given, the Company shall make such
         prepayment, and the payment amount specified in such notice shall be
         due and payable, on the date specified therein. Partial prepayments (i)
         of Term Loans shall be in an aggregate principal amount equal to the
         lesser of (A) (I) $2,000,000, or a whole multiple of $1,000,000 in
         excess thereof with respect to Eurodollar Loans or (II) $1,000,000, or
         a whole multiple of $100,000 in excess thereof with respect to
         Alternate Base Rate Loans and (B) the aggregate unpaid principal amount
         of the Term Loans and (ii) of Revolving Credit Loans shall be in an
         aggregate principal amount equal to the lesser of (A) (I) $2,000,000 or
         a whole multiple of $1,000,000 in excess thereof with respect to
         Eurodollar Loans or (II) $1,000,000, or a whole multiple of $100,000 in
         excess thereof with respect to Alternate Base Rate Loans and (B) the
         aggregate unpaid principal amount of the Revolving Credit Loans, as the
         case may be. Prepayments of the Term Loans pursuant to this subsection
         4.4(a) shall be applied to the remaining installments of each of the
         Tranche B Term Loans, Tranche B-1 Term Loans, Tranche B-2 Term Loans
         and Tranche B-3 Term Loans ratably according to the amounts of such
         installments."

                  (ii) Subsection 4.4(c) is hereby amended by adding thereto the
following new subsection (iv):

                           "(iv) The aggregate outstanding principal of the
         Tranche B-3 Term Loans shall be repaid on the Tranche B-3 Maturity
         Date."

                  (g) Amendment to Subsection 4.9 (Pro Rata Treatment and
Payments). Subsection 4.9(a) is hereby amended by (x) deleting the word "and" at
the end of clause (ii) of said subsection and substituting in lieu thereof a
comma and (y) adding the following phrase to the end of clause (iii) immediately
before the period:

                           "and (iv) the Tranche B-3 Term Loans shall be made
         pro rata according to the respective outstanding principal amounts of
         the Tranche B-3 Term Loans then held by the Tranche B-3 Lenders."

                  (h) Amendments to Subsection 4.13 (Repayment of Loans;
Evidence of Debt). Section 4.13 is hereby amended as follows:

                  (i) Subsection 4.13(a) is hereby amended by deleting it in its
entirety and substituting in lieu thereof the following:

                           "(a) The Company hereby unconditionally promises to
         pay to the Administrative Agent for the account of each Lender (i) the
         then unpaid principal amount of each Revolving Credit Loan of such
         Lender on the Revolving Credit Termination Date, (ii) the principal
         amount of the Term Loan of such Lender, in nine consecutive
         installments with respect to the Tranche B Term Loans and the Tranche
         B-1 Term Loans
<PAGE>   5
                                                                               5

         and eight consecutive installments with respect to Tranche B-2 Term
         Loans, payable on each Installment Payment Date (or the then unpaid
         principal amount of such Term Loan, on the date that the Term Loans
         become due and payable pursuant to Section 9) and on the Maturity Date,
         and, in the case of Tranche B-3 Term Loans, on the Tranche B-3 Maturity
         Date and (iii) the then unpaid principal amount of the Swing Line Loans
         of the Swing Line Lender on the Revolving Credit Termination Date. The
         Company hereby further agrees to pay interest on the unpaid principal
         amount of the Loans from time to time outstanding from the date hereof
         until payment in full thereof at the rates per annum, and on the dates,
         set forth in subsection 4.5."

                  (ii) Subsection 4.13(c) is hereby amended by deleting it in
its entirety and substituting in lieu thereof the following:

                           "(c) The Administrative Agent shall maintain the
         Register pursuant to subsection 11.6(d), and a subaccount therein for
         each Lender, in which shall be recorded (i) the amount of each
         Revolving Credit Loan, Tranche B Term Loan, Tranche B-1 Term Loan,
         Tranche B-2 Term Loan and Tranche B-3 Term Loan made hereunder, the
         Type thereof and each Interest Period applicable thereto, (ii) the
         amount of any principal or interest due and payable or to become due
         and payable from the Company to each Lender hereunder and (iii) both
         the amount of any sum received by the Administrative Agent hereunder
         from the Company and each Lender's share thereof."

                  (iii) Subsection 4.13(e) is hereby amended by deleting it in
its entirety and substituting in lieu thereof the following:

                           "(e) The Company agrees that, upon the request to the
         Administrative Agent by any Lender and receipt by the Company of any
         notes issued to such Lender under the Existing Credit Agreement, the
         Company will execute and deliver to such Lender (i) a promissory note
         of the Company evidencing the Revolving Credit Loans of such Lender,
         substantially in the form of Exhibit A with appropriate insertions as
         to date and principal amount (a "Revolving Credit Note"), and/or (ii) a
         promissory note of the Company evidencing the Tranche B Term Loan of
         such Lender, substantially in the form of Exhibit B with appropriate
         insertions as to date and principal amount (a "Tranche B Note"), and/or
         (iii) a promissory note of the Company evidencing the Tranche B-1 Term
         Loan of such Lender, substantially in the form of Exhibit B-1 with
         appropriate insertions as to date and principal amount (a "Tranche B-1
         Note") and/or (iv) a promissory note of the Company evidencing the
         Tranche B-2 Term Loan of such Lender, substantially in the form of
         Exhibit B-2 with appropriate insertions as to date and principal amount
         (a "Tranche B-2 Note"), and/or (v) a promissory note of the Company
         evidencing the Tranche B-3 Term Loan of such Lender, substantially in
         the form of Exhibit B-3 with appropriate insertions as to date and
         principal amount (a "Tranche B-3 Note"; each Tranche B Note, Tranche
         B-1 Note, Tranche B-2 Note and Tranche B-3 Note, a "Term Loan Note",
         and collectively, the "Term Loan Notes"), and/or (vi) in the case of
         the Swing Line Lender, a promissory note of the Company evidencing the
         Swing Line Loans of the Swing Line Lender, substantially in the form of
         Exhibit C with appropriate insertions as to date and principal amount
         (the "Swing Line Note")."
<PAGE>   6
                                                                               6

                  (i) Amendment to Subsection 7.1 (Financial Statements).
Subsection 7.1 is hereby amended as follows:

                  (i) By adding the following new paragraph (d) immediately
following paragraph (c) thereof:

                           "(d) as soon as available, but in any event not later
         than 35 days after the end of each fiscal month of the Company
         (beginning with the period ending July 8, 2001 but excluding any fiscal
         month which ends a fiscal year or fiscal quarter of the Company), a
         report of sales and EBITDA for such fiscal month, an unaudited
         consolidated balance sheet of the Company and its Subsidiaries as at
         the end of such fiscal month and a management discussion and analysis
         of the results for such fiscal month."

                  (ii) By deleting the language "paragraphs (b) and (c)" in the
last parenthetical of subsection 7.1 and substituting the following language in
lieu thereof:

                           "paragraphs (b), (c) and (d)".

                  (j) Amendment to Subsection 8.1 (Indebtedness). Subsection 8.1
is hereby amended as follows:

                  (i) Subsection 8.1(f) is hereby amended by deleting it in its
entirety and substituting in lieu thereof the following:

                           "(f) Indebtedness of the Company and its Subsidiaries
         in aggregate principal amount not to exceed at any one time outstanding
         $30,000,000;"

                  (ii) Subsection 8.1(j) is hereby amended by deleting it in its
entirety and substituting in lieu thereof the following:

                           "(j) subordinated Indebtedness in aggregate principal
         amount not to exceed at any one time outstanding $25,000,000 plus any
         additional principal amount of such subordinated Indebtedness issued in
         lieu of cash interest thereon (and any refinancing thereof shall be
         permitted in the amount of such sum), which subordinated Indebtedness
         (i) is subordinated to the Indebtedness hereunder on terms not less
         favorable to the Lenders than the subordination provisions of the
         Permanent Subordinated Debt and (ii) has a maturity date after the
         Maturity Date."

                  (k) Amendment to Subsection 8.9 (Debt to EBITDA). Subsection
8.9(a) is hereby amended by deleting the portion of the table therein covering
the following periods and substituting in lieu thereof the following:

<TABLE>
<CAPTION>
                 Fiscal Year                            Fiscal Quarter                     Ratio
                 -----------                            --------------                     -----
<S>                                                     <C>                              <C>
                 2001                                       Second                       4.75 to 1
</TABLE>
<PAGE>   7
                                                                               7

<TABLE>
<S>                                                     <C>                              <C>
                                                             Third                       4.50 to 1
                                                        Fourth and each
                                                        fiscal quarter
                                                          thereafter                     3.75 to 1
</TABLE>

                  (l) Amendment to Subsection 8.10 (Interest Coverage).
Subsection 8.10 is hereby amended by deleting the portion of the table therein
covering the following periods and substituting in lieu thereof the following:

<TABLE>
<CAPTION>
                                                                                          Interest
                                                                                          Coverage
                 Fiscal Year                            Fiscal Quarter                     Period
                 -----------                            --------------                     ------
<S>                                                   <C>                                <C>
                 2001                                       Second                       2.25 to 1
                                                             Third                       2.35 to 1
                                                          Fourth and
                                                      each fiscal quarter
                                                          thereafter                     2.75 to 1
</TABLE>

                  (m) Amendment to Subsection 11.2 (Notices). Subsection 11.2 is
hereby amended by deleting the lead-in sentence of said section in its entirety
and substituting in lieu thereof the following words:

                           "All notices, requests and demands to or upon the
         respective parties hereto to be effective shall be in writing
         (including by telecopy or telex, if one is listed), and, unless
         otherwise expressly provided herein, shall be deemed to have been duly
         given or made when delivered by hand, or three Business Days after
         being deposited in the mail, postage prepaid, or, in the case of
         telecopy notice, when sent, confirmation of receipt received, or, in
         the case of telex notice, when sent, answerback received, addressed as
         follows in the case of the Company and the Administrative Agent and as
         set forth in Schedule I-A in the case of any Tranche B-3 Lender and
         Schedule I in the case of any other Lender, or to such other address as
         may be hereafter notified by the respective parties hereto and any
         future holders of the Notes:"

                  (n) Addition of Schedule I-A. Schedule I-A is hereby added to
the Credit Agreement such that it reads in its entirety as set forth on Schedule
A hereto.

                  (o) Addition of Exhibit B-3. Exhibit B-3 is hereby added to
the Credit Agreement such that it reads in its entirety as set forth on Exhibit
A attached hereto.

                  3. Representations and Warranties. To induce the
Administrative Agent and the Lenders parties thereto to enter into this
Amendment, the Company hereby represents and
<PAGE>   8
                                                                               8

warrants to the Administrative Agent and the Lenders as of the Third Amendment
Effective Date that:

                  (a) The Company has the corporate power and authority to make
and deliver this Amendment, to borrow the Tranche B-3 Term Loans, and to perform
the Credit Documents to which it is a party, as amended by this Amendment, and
has taken all necessary corporate action to authorize the execution, delivery
and performance of this Amendment and the performance of the Credit Documents,
as so amended.

                  (b) No consent or authorization of, or filing with, any Person
(including, without limitation, any Governmental Authority) is required in
connection with the execution and delivery of the Company of this Amendment, the
borrowing of the Tranche B-3 Term Loans, or for the performance, validity or
enforceability against the Company, of this Amendment or the Credit Documents to
which it is a party, as amended by this Amendment, except for consents,
authorizations and filings which have been obtained or made and are in full
force and effect.

                  (c) This Amendment has been duly executed and delivered by the
Company.

                  (d) This Amendment and each Credit Document to which the
Company is a party, as amended by this Amendment, constitutes a legal, valid and
binding obligation of the Company, enforceable against the Company in accordance
with its terms, except as may be limited by applicable bankruptcy, insolvency,
reorganization, moratorium or similar laws affecting creditors' rights generally
and by principals of equity (regardless of whether enforcement is sought in a
proceeding in equity or at law).

                  (e) The execution, delivery and performance of this Amendment
and the performance of the Credit Documents to which the Company is a party, as
amended by this Amendment, and the borrowing of the Tranche B-3 Term Loans (i)
will not violate any Requirement of Law or any Contractual Obligation applicable
to or binding upon the Company or any Subsidiary of the Company or any of their
respective properties or assets, in a manner which, individually or in the
aggregate, (x) would have a material adverse effect on the ability of the
Company or such Subsidiary to perform its obligations under the Credit
Documents, as amended by this Amendment, (y) would give rise to any liability on
the part of the Administrative Agent or any Lender or (z) would have a material
adverse effect on the business, assets, condition (financial or otherwise) or
results of operations of the Company and its Subsidiaries, taken as a whole, and
(ii) will not result in the creation or imposition of any Lien on any of its
properties or assets pursuant to any Requirement of Law applicable to it, as the
case may be, or any of its Contractual Obligations, except for Liens arising
under the Security Documents.

                  (f) The consolidated balance sheet of the Company and its
consolidated Subsidiaries as at February 4, 2001 and the related consolidated
statement of operations for the fiscal year ended on such date, audited by
PricewaterhouseCoopers LLP, a copy of which has heretofore been furnished to
each Lender, present fairly in accordance with GAAP the consolidated financial
condition of the Company and its consolidated Subsidiaries as at such date, and
the consolidated results of their operations and their consolidated cash flows
for the fiscal period then ended. All such financial statements have been
prepared in accordance with
<PAGE>   9
                                                                               9

GAAP applied consistently throughout the periods involved (except as approved by
such accountants and as disclosed therein). Neither the Company nor any of its
consolidated Subsidiaries had, at the date of the most recent balance sheet
referred to above, any material Contingent Obligation, contingent liability or
liability for taxes, or any long-term lease or unusual forward or long-term
commitment, including, without limitation, any material interest rate or foreign
currency swap or exchange transaction, which is not reflected in the foregoing
statements or in the notes thereto or expressly permitted to be incurred
hereunder.

                  (g) Since February 4, 2001, (a) there has been no change, and
(as of the Third Amendment Effective Date only) no development or event, which
has had or could reasonably be expected to have a material adverse effect on the
business, assets, condition (financial or otherwise) or results of operations of
the Company and its Subsidiaries taken as a whole, and (b) no dividends or other
distributions have been declared, paid or made upon the Capital Stock of the
Company nor has any of the Capital Stock of the Company been redeemed, retired,
repurchased or otherwise acquired for value by the Company or any of its
Subsidiaries, except as permitted by subsection 8.11 of the Credit Agreement.

                  (h) The representations and warranties made by the Company in
each Credit Document to which it is a party and herein are true and correct in
all material respects on and as of the Third Amendment Effective Date, before
and after giving effect to this Amendment, as if made on the Third Amendment
Effective Date.

                  (i) Attached as Schedule 3(i) is a listing of the correct
names and jurisdictions of organization of each of the Company and its
Subsidiaries as of the date hereof and their organizational identification
numbers (if any).

                  4. Conditions Precedent. This Amendment shall become effective
as of the date (the "Third Amendment Effective Date") when each of the
conditions precedent set forth below shall have been satisfied or waived:

                  (a) the Administrative Agent shall have received (i) this
Amendment, executed and delivered by a duly authorized officer of the Company,
the Administrative Agent, the Required Lenders, the Section 4.4 Lenders and the
Tranche B-3 Lenders and (ii) each party to a Guarantee shall have acknowledged
and agreed to this Amendment and shall have agreed that the Guarantee applies to
and guarantees the Tranche B-3 Term Loans;

                  (b) the Administrative Agent shall have received, for the
account of each Lender that has executed and delivered this Amendment on or
prior to June 27, 2001, an amendment fee equal to 0.25% of such Lender's
Commitment;

                  (c) on and as of the Third Amendment Effective Date and after
giving effect to this Amendment and the transactions contemplated hereby, no
Default or Event of Default shall have occurred and be continuing;

                  (d) the Administrative Agent shall have received, for the
account of each Tranche B-3 Lender requesting a Tranche B-3 Note pursuant to
Subsection 4.13 of the Credit Agreement, a Tranche B-3 Note of the Company
conforming to the requirements of the Credit Agreement and executed by a duly
authorized officer of the Company;
<PAGE>   10
                                                                              10

                  (e) the Administrative Agent and the Syndication Agent shall
have received, dated the Third Amendment Effective Date and addressed to the
Agents and the Lenders, (i) an opinion of Gibson, Dunn & Crutcher LLP, counsel
to Holdings and the Company, in form and substance satisfactory to the
Administrative Agent, the Syndication Agent and their counsel and (ii) an
opinion of Bryan Cave LLP, Arizona counsel to the Company, in form and substance
satisfactory to the Administrative Agent, the Syndication Agent and their
counsel; and

                  (f) the Administrative Agent and the Lenders shall have
received the consolidated financial statements of the Company for its fiscal
quarter ended May 6, 2001 and compliance certificate with respect thereto, as
provided for in Subsections 7.1(b) and 7.2(b), and such compliance certificate
shall show compliance with the covenants in subsections 8.8 through 8.10 as at
the end of such fiscal quarter.

                  5. Continuing Effect of Credit Documents. Except as expressly
amended, modified and supplemented hereby, the provisions of the Credit
Agreement and the other Credit Documents are and shall remain in full force and
effect in accordance with their respective terms.

                  6. Expenses. The Company agrees to pay or reimburse the
Lenders for all of their reasonable out-of-pocket costs and expenses incurred in
connection with this Amendment and any other documents prepared in connection
herewith, and consummation of the transactions contemplated hereby and thereby,
including the reasonable fees and expenses of counsel to the Lenders.

                  7. GOVERNING LAW. THIS AMENDMENT SHALL BE GOVERNED BY, AND
CONSTRUED AND INTERPRETED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK.

                  8. Counterparts; Binding Effect. This Amendment may be
executed in any number of counterparts by the parties hereto, each of which
counterparts when so executed shall be an original, but all counterparts taken
together shall constitute one and the same instrument. This Amendment may be
delivered by facsimile transmission of the relevant signature pages thereof. The
execution and delivery of this Amendment by any Lender shall be binding upon
each of its successors and assigns (including Transferees of its commitments and
Loans in whole or in part prior to effectiveness hereof) and binding in respect
of all of its commitments and Loans, including any acquired subsequent to its
execution and delivery hereof and prior to the effectiveness hereof.
<PAGE>   11

                  IN WITNESS WHEREOF, the parties hereto have caused this
Amendment to be duly executed and delivered by their respective duly authorized
officers as of the day and year first above written.

                               CSK AUTO, INC.

                               By: _____________________________________________
                                   Name:
                                   Title:

                               THE CHASE MANHATTAN BANK, as
                                 Administrative Agent, Issuing Bank and a Lender

                               By: _____________________________________________
                                   Name:
                                   Title:

                               _________________________________________________
                               Name of Lender

                               By: _____________________________________________
                                   Name:
                                   Title:
<PAGE>   12
                           ACKNOWLEDGEMENT AND CONSENT

                  (1) Each of CSK AUTO CORPORATION ("Holdings"), AUTOMOTIVE
INFORMATION SYSTEMS, INC., and CSKAUTO.COM, INC., does hereby acknowledge and
consent to the foregoing Amendment. Each of Holdings, AUTOMOTIVE INFORMATION
SYSTEMS, INC., and CSKAUTO.COM, INC., does hereby confirm and agree that, after
giving effect to such Amendment, its Guarantee applies to and guarantees the
Tranche B-3 Term Loans and its Guarantee is and shall continue to be in full
force and effect and is hereby confirmed and ratified in all respects.

                  (2) Holdings hereby acknowledges and confirms its obligations
under the Holdings Pledge Agreement and agrees that the Holdings Pledge
Agreement shall continue to support the obligations of CSK AUTO, INC., (the
"Borrower") under all of the Credit Documents, including, without limitation, as
such documents have been heretofore amended or modified, and, to the extent
permitted by applicable law, as may be further amended or modified from time to
time.

                  (3) The Borrower hereby acknowledges and confirms its
obligations under the Company Pledge Agreement and Company Security Agreement
and agrees that the Company Pledge Agreement and the Company Security Agreement
shall continue to support the Borrower's obligations under all of the Credit
Agreements, including, without limitation, as such documents have been
heretofore amended or modified, and, to the extent permitted by applicable law,
as may be further amended or modified from time to time.

                                        CSK AUTO CORPORATION

                                        By: ____________________________________
                                            Name:
                                            Title:

                                        AUTOMOTIVE INFORMATION SYSTEMS, INC.

                                        By: ____________________________________
                                            Name:
                                            Title:
<PAGE>   13
                                                                               2

                                        CSKAUTO.COM, INC.

                                        By: ____________________________________
                                            Name:
                                            Title:

                                        CSK AUTO, INC.

                                        By: ____________________________________
                                            Name:
                                            Title:
<PAGE>   14
                                                   Schedule A to Amendment No. 3

                                                                    SCHEDULE I-A

                         LIST OF ADDRESSES FOR NOTICES;
                               COMMITMENT AMOUNTS

THE CHASE MANHATTAN BANK

         270 Park Avenue, 4th Floor
         New York, New York 10017
         Attn:  Neil R. Boylan
         Telecopy:  (212) 972-0009

<TABLE>
<S>                                                       <C>
                  Commitment Amounts:
                  ------------------
                  Tranche B-3 Term Loan                   $10,000,000.00

                  Commitment Percentage:
                  ---------------------
                  Tranche B-3 Term Loan                            37.04%
</TABLE>

CREDIT SUISSE FIRST BOSTON

         11 Madison Avenue
         New York, New York 10285
         Attn: Kevin Smith
         Telecopy: (212) 325-8228

<TABLE>
<S>                                                       <C>
                  Commitment Amount:
                  -----------------
                  Tranche B-1 Term Loan                   $10,000,000.00

                  Commitment Percentage:
                  ---------------------
                  Tranche B-3 Term Loan                            37.04%
</TABLE>

UBS AG, STAMFORD BRANCH

         677 Washington Boulevard
         Stamford, CT  06901
         Attn: Lynne Alfarone
         Telecopy:  (203) 719-3888

<TABLE>
<S>                                                       <C>
                  Commitment Amount:
                  -----------------
                  Tranche B-3 Term Loan                   $ 7,000,000.00

                  Commitment Percentage:
                  ---------------------
                  Tranche B-3 Term Loan                            25.92%
</TABLE>
<PAGE>   15
                                                Schedule 3(i) to Amendment No. 3

                                  SCHEDULE 5.12

1.       CSK Auto, Inc., an Arizona corporation
         Tax Identification Number:  86-0221312

2.       CSKAUTO.COM, Inc., a Delaware corporation
         Tax Identification Number: 86-0951003

3.       Automotive Information Systems, Inc., a Minnesota corporation
         Tax Identification Number: 86-0965313
<PAGE>   16
                                                    Exhibit A to Amendment No. 3

                                                                  EXHIBIT B-3 to
                                     Third Amended and Restated Credit Agreement

                            FORM OF TRANCHE B-3 NOTE

$__________                                                   New York, New York
                                                               __________ __, __

                  FOR VALUE RECEIVED, the undersigned, CSK AUTO, INC., an
Arizona corporation (the "Company"), promises to pay to the order of
_______________ (the "Lender") at the office of The Chase Manhattan Bank, a New
York banking corporation ("Chase"), 270 Park Avenue, New York, New York 10017,
in lawful money of the United States of America and in immediately available
funds, the principal amount of ____________________ DOLLARS ($__________), or,
if less, the aggregate unpaid principal amount of all loans made by the Lender
pursuant to subsection 2.1 of the Third Amended and Restated Credit Agreement
referred to below, which sum shall be due and payable in such amounts and on
such dates as are set forth in the Third Amended and Restated Credit Agreement,
dated as of September 30, 1999 among the Company, the Lender and certain other
banks and financial institutions parties thereto, Chase, as Administrative
Agent, and Lehman Commercial Paper Inc., a Delaware corporation, as
Documentation Agent, (as the same may be from time to time amended, supplemented
or otherwise modified, the "Third Amended and Restated Credit Agreement"; terms
defined therein, and not otherwise defined herein, being used herein as so
defined). The undersigned further agrees to pay interest at said office, in like
money, from the date hereof on the unpaid principal amount hereof from time to
time outstanding at the rates and on the dates specified in subsection 4.5 of
the Third Amended and Restated Credit Agreement. The holder of this Note is
authorized to record the date, Type and amount of the Tranche B-3 Term Loan made
by the Lender pursuant to subsection 2.1 of the Third Amended and Restated
Credit Agreement, the date and amount of each payment or prepayment of principal
hereof, and the date of each interest rate conversion or continuation pursuant
to subsection 4.2 of the Third Amended and Restated Credit Agreement and the
principal amount subject thereto, on the schedules annexed hereto and made a
part hereof and any such recordation shall constitute prima facie evidence of
the information so recorded, provided that the failure of the Lender to make
such recordation (or any error in such recordation) shall not affect the
obligations of the Company hereunder or under the Third Amended and Restated
Credit Agreement.

                  This Note is one of the Tranche B-3 Notes referred to in the
Third Amended and Restated Credit Agreement and is entitled to the benefits
thereof and is subject to optional and mandatory prepayment in whole or in part
as provided therein.

                  This Note is secured and guaranteed as provided in the
Security Documents, as supplemented, and the Guarantees, as supplemented.
Reference is hereby made to the Security
<PAGE>   17
Documents, as supplemented, and the Guarantees, as supplemented, for a
description of the properties and assets in which a security interest has been
granted, the nature and extent of the security and guarantees, the terms and
conditions upon which the security interest and each guarantee was granted and
the rights of the holder of this Note in respect thereof. The undersigned agrees
to pay all costs and expenses incurred by the Lender in connection with the
enforcement of its rights and remedies under the Third Amended and Restated
Credit Agreement, this Note, the Security Documents, as supplemented, the
Guarantees, as supplemented, and each other Credit Document.

                  Upon the occurrence of any one or more of the Events of
Default specified in the Third Amended and Restated Credit Agreement, all
amounts then remaining unpaid on this Note shall become, or may be declared to
be, immediately due and payable all as provided therein.

                  All parties now and hereafter liable with respect to this
Note, whether maker, principal, surety, guarantor, endorser or otherwise, hereby
waive presentment, demand, protest and all other notices of any kind.

                  THIS NOTE MAY NOT BE TRANSFERRED EXCEPT IN COMPLIANCE WITH THE
TERMS OF THE THIRD AMENDED AND RESTATED CREDIT AGREEMENT. TRANSFERS OF THIS NOTE
MUST BE RECORDED IN THE REGISTER MAINTAINED BY THE ADMINISTRATIVE AGENT PURSUANT
TO THE TERMS OF THE THIRD AMENDED AND RESTATED CREDIT AGREEMENT.

                  THIS NOTE SHALL BE GOVERNED BY, AND CONSTRUED AND INTERPRETED
IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK.

                                        CSK AUTO, INC.
                                        By:_____________________________
                                        Title:
<PAGE>   18
                                                                   Schedule A to
                                                                Tranche B-3 Note

                            ALTERNATE BASE RATE LOANS

                   AND REPAYMENTS OF ALTERNATE BASE RATE LOANS

<TABLE>
<CAPTION>
                               Amount                                                               Unpaid Principal
        Amount of Alternate    Converted to                                                         Balance of Alternate
        Base Rate              Alternate           Amount of Principal     Amount Converted to      Base Rate              Notation
Date    Loans                  Base Rate Loans     Repaid                  Eurodollar Loans         Loans                  Made By
----    -----                  ---------------     ------                  ----------------         -----                  -------
<S>     <C>                    <C>                 <C>                     <C>                      <C>                    <C>

</TABLE>
<PAGE>   19
                                                                   Schedule B to
                                                                Tranche B-3 Note

                                EURODOLLAR LOANS
                       AND REPAYMENTS OF EURODOLLAR LOANS

<TABLE>
<CAPTION>
                       Amount
                       Converted to                                          Amount
      Amount of Euro-  Euro-         Interest Period and                     Converted               Unpaid Principal
      dollar           dollar        Eurodollar Rate       Amount of         to Alternate Base Rate  Balance of        Notation
Date  Loans            Loans         with Respect Thereto  Principal Repaid  Loans                   Eurodollar Loans  Made By
----  -----            -----         --------------------  ----------------  -----                   ----------------  -------
<S>   <C>              <C>           <C>                   <C>               <C>                     <C>               <C>

</TABLE>VOLT INFORMATION SCIENCES, INC.

                          -----------------------------

                   AMENDMENT NO. 1 TO NOTE PURCHASE AGREEMENT

                          -----------------------------

                           DATED AS OF AUGUST 28, 2001

               $50,000,000 7.92% SENIOR NOTES DUE AUGUST 28, 2004

                                   EXHIBIT 4.1

<PAGE>

                         VOLT INFORMATION SCIENCES, INC.

               $50,000,000 7.92% SENIOR NOTES DUE AUGUST 28, 2004

                   AMENDMENT NO. 1 TO NOTE PURCHASE AGREEMENT

                                                           As of August 28, 2001

To each of the Persons listed on Annex 1
attached hereto (the "Noteholders")

Ladies and Gentlemen:

      VOLT INFORMATION SCIENCES, INC., a New York corporation (together with its
successors and assigns, the "Company"), agrees with each of the Noteholders as
follows:

1.    ISSUANCE OF NOTES.

      The Company has entered into those certain Note Purchase Agreements, each
dated as of August 28, 1996 (as in effect immediately prior to giving effect to
the amendments provided for by this Amendment No. 1 to Note Purchase Agreement
(this "Amendment No. 1"), collectively, the "Existing Note Purchase Agreement"
and, as amended pursuant to this Amendment No. 1, collectively, the "Amended
Note Purchase Agreement") whereby $50,000,000 aggregate principal amount of the
Company's 7.92% Senior Notes due August 28, 2004 (the "Notes") were issued. The
Noteholders are the holders of the principal amount of the Notes next to such
Noteholder's name on Annex 1. The Noteholders hold 100% of the Notes now
outstanding.

2.    DEFINED TERMS.

      Capitalized and non-capitalized terms used herein and not otherwise
defined herein, but otherwise defined in the Existing Note Purchase Agreement,
shall have the meanings ascribed to them in the Existing Note Purchase
Agreement.

3.    REQUEST FOR CONSENT TO AMENDMENT.

      The Company requests that the Noteholders consent to the amendments to the
Existing Note Purchase Agreement provided for by this Amendment No. 1 (the
"Amendments").

4.    REPRESENTATIONS AND WARRANTIES OF THE COMPANY.

      To induce the Noteholders to enter into this Amendment No. 1 and to
consent and agree to the Amendments, the Company represents and warrants as of
the date hereof as follows:

<PAGE>

4.1.  Organization and Existence.

      The Company is a corporation duly organized and existing in good standing
under the laws of the State of New York and has the requisite corporate power
and authority to execute and deliver this Amendment No. 1 and to perform its
obligations under the Amended Note Purchase Agreement.

4.2.  Actions Pending.

      There are no actions, suits, investigations or proceedings pending or, to
the knowledge of the Company, threatened against the Company or any of its
Subsidiaries, or any properties or rights of the Company or any of its
Subsidiaries, by or before any court, arbitrator or administrative or
governmental body that, individually or in the aggregate, could reasonably be
expected to have a Material Adverse Effect. As used in this Amendment No. 1, the
term "Material Adverse Effect" means a material adverse effect on (a) the
business, operations, affairs, financial condition, assets or properties of the
Company and its Subsidiaries taken as a whole, or (b) the ability of the Company
to perform its obligations under the Amended Note Purchase Agreement and the
Notes or (c) the validity or enforceability of the Amended Note Purchase
Agreement or the Notes.

4.3.  Amendments Authorized; Obligations Enforceable.

            (a) Agreement is Legal and Authorized. The execution and delivery by
      the Company of this Amendment No. 1, and compliance by the Company with
      all of the provisions of the Amended Note Purchase Agreement, are within
      the corporate powers of the Company.

            (b) Company Obligations are Enforceable. The Company has duly
      authorized this Amendment No. 1 by all necessary action on its part. This
      Amendment No. 1 has been executed and delivered by one or more duly
      authorized officers of the Company, and each of this Amendment No. 1 and
      the Amended Note Purchase Agreement constitutes a legal, valid and binding
      obligation of the Company, enforceable in accordance with its terms,
      except that the enforceability thereof may be:

                  (i) limited by applicable bankruptcy, reorganization,
            arrangement, insolvency, moratorium, or other similar laws affecting
            the enforceability of creditors' rights generally; and

                  (ii) subject to the availability of equitable remedies.

4.4.  No Conflicts.

      Neither the execution nor delivery of this Amendment No. 1, nor
fulfillment of nor compliance with the terms and provisions of the Amended Note
Purchase Agreement and the other documents, instruments, agreements or
amendments executed in connection therewith (as the same may be in effect from
time to time, collectively, the "Financing Documents") will conflict with, or
result in a breach of the terms, conditions or provisions of, or constitute a
default

<PAGE>

under, or result in any violation of, or result in the creation of any Lien upon
any of the properties of the Company or any of its Subsidiaries pursuant to, the
charter or bylaws of the Company or any of its Subsidiaries, any award of any
arbitrator or any agreement (including any agreement with stockholders),
instrument, order, judgment, decree, statute, law, rule or regulation to which
the Company or any of its Subsidiaries is subject.

4.5.  Governmental Consent.

      Neither the execution and delivery of this Amendment No. 1, nor the
performance by the Company of its obligations under the Amended Note Purchase
Agreement or the Financing Documents, is such as to require any authorization,
consent, approval, exemption or other action by or notice to or filing with any
court or administrative or governmental body (other than routine filings with
the Securities and Exchange Commission and/or state Blue Sky authorities) on the
part of the Company.

4.6.  Full Disclosure.

      This Amendment No. 1 and the documents, certificates or other writings
delivered to the Noteholders by or on behalf of the Company in connection with
the proposal and negotiation of the Amendments, taken as a whole, do not contain
any untrue statement of a material fact or omit to state any material fact
necessary to make the statements therein not misleading in light of the
circumstances under which they were made. There is no fact known to the Company
that could reasonably be expected to have a Material Adverse Effect that has not
been set forth herein or in the other documents, certificates and other writings
delivered to the Noteholders by or on behalf of the Company specifically for use
in connection with the transactions contemplated by this Amendment No. 1 and the
Amended Note Purchase Agreement.

4.7.  No Defaults.

      No event has occurred and no condition exists that, upon the execution and
delivery of this Amendment No. 1 and the effectiveness of the Amendments would
constitute a Default or an Event of Default (other than Defaults or Events of
Default that will be expressly and specifically waived after giving effect to
the Amendments).

5.    AMENDMENT TO EXISTING NOTE PURCHASE AGREEMENT.

5.1.  Amendments to Existing Note Purchase Agreement.

            Subject to paragraph 5.2:

            (a) Section 10.3 (Fixed Charges Coverage Ratio) of the Existing Note
      Purchase Agreement is hereby amended and restated in its entirety to read
      as follows:

                  "The Company will not permit, as of the last day of any fiscal
            quarter of the Company, the ratio of (a) Consolidated Income
            Available for Fixed Charges for the period of four consecutive
            fiscal quarters of the Company ending on such date, to (b) Fixed
            Charges

<PAGE>

            for such period of four consecutive fiscal quarters, to be less than
            the ratio applicable for such quarter as set forth in the chart
            below:

            -------------------------------------------------------------------
                Fiscal Quarter Ending (on or about)              Ratio
            -------------------------------------------------------------------
            May 6, 2001 (and each fiscal quarter prior        2.25 : 1.0
            thereto)
            -------------------------------------------------------------------
            August 5, 2001,                                   1.75 : 1.0
            November 4, 2001,
            February 3, 2002,
            -------------------------------------------------------------------
            May 5, 2002                                       1.95 : 1.0
            August 4, 2002
            -------------------------------------------------------------------
            November 3, 2002 (and each fiscal quarter         2.25 : 1.0"
            ending thereafter)
            -------------------------------------------------------------------

            (b) Section 10.5 (Subsidiary Debt) of the Existing Note Purchase
      Agreement is hereby amended as follows:

                  (i) the heading is hereby amended and restated in its entirety
            to read as follows:

                  "10.5 Subsidiary Funded Debt."

                  (ii) subsection (a)(v) is hereby amended and restated in its
            entirety to read as follows:

                        "(v) (A) any Guaranty, in the form attached as Exhibit A
                  to Amendment No. 1 (the "Subsidiary Guaranty to Noteholders"),
                  of a Subsidiary in respect of the Notes; or (B) any Guaranty
                  of a Subsidiary in respect of Funded Debt of the Company or
                  any other Subsidiary under any credit facility established by
                  one or more lenders so long as (I) such Funded Debt is
                  otherwise permitted under this Agreement, (II) any such
                  Guaranty is subject to a Sharing Agreement, and (III) such
                  Subsidiary shall have complied with Section 10.10; and"

                  (iii) a new subsection (a)(vi) is hereby added to read as
            follows:

                        "(vi) Funded Debt of a Subsidiary in addition to that
                  otherwise permitted by the foregoing provisions of this
                  Section 10.5, provided that on the date the Subsidiary incurs
                  or otherwise becomes liable with respect to any such
                  additional Funded Debt and immediately after giving effect
                  thereto and the concurrent retirement of any other Funded
                  Debt,

                              (A) no Default or Event of Default exists, and

                              (B) the sum, without duplication, of all Funded
                        Debt incurred pursuant to this subsection (a)(vi) plus
                        all the then outstanding Debt of the Company and its
                        Subsidiaries secured by Liens permitted solely under
                        paragraph (xi) of Section 10.6(a),

<PAGE>

                        does not exceed 20% of Consolidated Net Worth as of the
                        end of the then most recent fiscal quarter of the
                        Company."

                        (iv) all references to Section 10.5(a)(v) in the
                  Existing Note Purchase Agreement, including, without
                  limitation, in Section 10.6(a)(xi), are hereby hereafter
                  deemed to mean and refer to Section 10.5(a)(vi) of the Amended
                  Note Purchase Agreement.

                        (v) subsection (b) is hereby amended and restated in its
                  entirety to read as follows:

                        "(b) [Intentionally Omitted Pursuant to Amendment
                  No. 1]".

            (c) Section 10.6(a)(x) of the Existing Note Purchase Agreement is
      hereby deleted in its entirety, and is replaced with the following:

                  "(x) [Intentionally Omitted Pursuant to Amendment No. 1]".

            (d) Section 10.9 (Sales of Receivables; Limited Recourse) of the
      Existing Note Purchase Agreement is hereby amended as follows:

                  (i) the heading is hereby amended and restated in its entirety
            to read as follows:

                  "10.9 [Intentionally Omitted.]"

                  (ii) the text of Section 10.9 is hereby deleted in its
            entirety, and is replaced with the following:

                  "[Intentionally Omitted Pursuant to Amendment No. 1]".

            (e) a new Section 10.10 is hereby added to the Existing Note
      Purchase Agreement to read as follows:

                  "10.10 Additional Subsidiary Guarantors and Documentation.

                  (a) The Company will take such action, and will cause each of
            its Subsidiaries to take such action, from time to time, as shall be
            necessary to ensure that any Subsidiary of the Company which, after
            the Closing Date (as defined in Amendment No. 1), shall issue a
            Guaranty in respect of any Funded Debt in reliance on Section
            10.5(a)(v)(B), shall also issue, simultaneously with the delivery of
            any such Guaranty issued pursuant to such Section 10.5(a)(v)(B), a
            Subsidiary Guaranty to Noteholders, at least pari passu in ranking,
            in favor of each holder of a Note.

                  (b) Prior to September 28, 2001, the Company shall cause a
            Sharing Agreement to be executed and delivered by each of the
            Lenders with respect to

<PAGE>

            the Guaranties which may be delivered in connection with the Bank
            Credit Agreement. The Company acknowledges that the failure to
            comply with this subsection (b) is an immediate Event of Default
            pursuant to Section 11(c) hereof and shall entitle the holders of
            the Notes to exercise any and all remedies available to them,
            including, without limitation, the right to demand the payment of
            interest at the Default Rate."

            (f) Section 11(c) of the Existing Note Purchase Agreement is hereby
      amended and restated in its entirety to read as follows:

                  "(c) the Company defaults in the performance of or compliance
            with any term contained in Section 7.1(d) or any of Sections 10.2
            through 10.10, inclusive; or"

            (g) Schedule B to the Existing Note Purchase Agreement is amended to
      add the following definitions in their appropriate alphabetical order:

                  "Amendment No. 1 -- means Amendment No. 1 to Note Purchase
            Agreement, which amendment is dated as of August 28, 2001."

                  "Bank Credit Agreement - means that certain Credit Agreement
            dated on or about September 5, 2001, among the Company, certain
            Subsidiaries of the Company, The Chase Manhattan Bank, Fleet
            National Bank, Bank of America, N.A., Mellon Bank, N.A., Wells Fargo
            Bank, N.A. and Lloyd TSB Bank Plc and/or such other Lenders who
            shall be or become a party thereto."

                  "Lenders" - has the meaning ascribed to such term in the Bank
            Credit Agreement.

                  "Sharing Agreement - means an agreement between the holders of
            Notes and holders of Debt incurred under any credit facility
            established by one or more lenders, providing for the sharing of
            payments received in connection with any Guaranty of a Subsidiary,
            in form and substance reasonably acceptable to the Required
            Holders."

            (h) Schedule B to the Existing Note Purchase Agreement is further
      amended by amending exception (b) to the definition of "Asset Disposition"
      to read in its entirety as follows:

                  "(b) any Transfer of accounts receivable from the Company to
            Volt Funding, provided that Volt Funding is a Wholly-Owned
            Subsidiary, or to any other Subsidiary so long as, at the time of
            such Transfer, such Subsidiary has delivered a Subsidiary Guaranty
            to Noteholders,"

            (i) Schedule B to the Existing Note Purchase Agreement is further
      amended by amending the proviso to the definition of "Funded Debt" to read
      in its entirety as follows:

<PAGE>

                  "provided that Funded Debt shall, as at any date of
            determination, include Current Maturities of Funded Debt."

            (j) Schedule B to the Existing Note Purchase Agreement is further
      amended by amending exception (a) to the definition of "Securitization
      Attributable Debt" to read in its entirety as follows:

                  "(a) [Intentionally Omitted Pursuant to Amendment No. 1]".

5.2.  Effectiveness of Amendments.

      The Amendments contemplated by paragraph 5.1 shall become effective as of
August 28, 2001 (the "Effective Date") only upon the date (which date shall be
the "Closing Date") as the Company and the Required Holders shall have indicated
their written consent to the Amendments by executing and delivering to each
other counterparts of this Amendment No. 1. The Amendments thereupon shall be
binding upon all Noteholders in accordance with Section 17 of the Existing Note
Purchase Agreement. The willingness of the Required Holders to execute and
deliver this Amendment No. 1 is conditioned upon:

            (a) the Company and the Required Holders shall have executed and
      delivered a counterpart of this Amendment No. 1;

            (b) the representations and warranties set forth in paragraph 4
      shall be true and correct;

            (c) the Company shall have authorized, by all necessary corporate
      action, the execution and delivery of this Amendment No. 1 and the
      performance of all obligations of, and the satisfaction of all closing
      conditions set forth in, this paragraph 5.2 by, and the consummation of
      all transactions contemplated by this Amendment No. 1 by, the Company;

            (d) if any Guaranty by any Subsidiary of any Funded Debt shall be
      effected prior to or contemporaneously with the Closing Date, the Company
      shall have delivered a Subsidiary Guaranty to Noteholders, fully executed
      by such Subsidiary;

            (e) the Company shall have paid (i) the fees and expenses of the
      Noteholders' special counsel as provided in paragraph 6 and (ii) an
      amendment fee in an aggregate amount equal to ten (10) basis points of the
      outstanding principal amount of the Notes, which amendment fee shall be
      paid pro-rata to each of the Noteholders at and in the amounts specified
      on Annex 2 attached hereto; and

            (f) all proceedings taken in connection with this Amendment No. 1
      and all documents and papers relating thereto shall be satisfactory to
      each of the Noteholders, and each of the Noteholders and their special
      counsel shall have received copies of such documents and papers as the
      Noteholders or their special counsel may reasonably request in connection
      herewith.

<PAGE>

6.    EXPENSES.

      Whether or not the Amendments become effective, the Company will on the
Closing Date (or if an invoice is delivered subsequent to the Closing Date or if
the Amendments do not become effective, promptly and in any event within 10 days
of receiving any statement or invoice therefor) pay all reasonable fees,
expenses and out-of-pocket costs relating to this Amendment No. 1, including,
but not limited to, (a) the cost of reproducing this Amendment No. 1 and the
other documents delivered in connection herewith and (b) the reasonable fees and
disbursements of the Noteholders' special counsel (namely, Bingham Dana LLP)
incurred in connection with the preparation, negotiation and delivery of this
Amendment No. 1 and the transactions contemplated hereby. Nothing in this
paragraph 6 shall limit the Company's obligations under Section 15.1 of the
Amended Note Purchase Agreement.

7.    MISCELLANEOUS.

7.1.  Part of Note Purchase Agreement, Future References, etc.

      This Amendment No. 1 shall be construed in connection with and as a part
of the Existing Note Purchase Agreement and, except as expressly amended by this
Amendment No. 1, all terms, conditions and covenants contained in the Existing
Note Purchase Agreement are hereby ratified and shall be and remain in full
force and effect. Any and all notices, requests, certificates and other
instruments executed and delivered after the execution and delivery of this
Amendment No. 1 may refer to the Existing Note Purchase Agreement without making
specific reference to this Amendment No. 1, but nevertheless all such references
shall include this Amendment No. 1 unless the context otherwise requires.

7.2.  Counterparts; Effectiveness.

      This Amendment No. 1 may be executed in any number of counterparts, each
of which shall be an original but all of which together shall constitute one
instrument. Delivery of an executed signature page by facsimile transmission
shall be effective as delivery of a manually signed counterpart of this
Amendment No. 1.

7.3.  Successors and Assigns.

      All covenants and other agreements in this Amendment No. 1 contained by or
on behalf of any of the parties hereto shall bind and inure to the benefit of
the respective successors and assigns of the parties hereto whether so expressed
or not.

7.4.  Governing Law.

      THIS AMENDMENT NO. 1 SHALL BE CONSTRUED AND ENFORCED IN ACCORDANCE WITH,
AND THE RIGHTS OF THE PARTIES SHALL BE GOVERNED BY, THE LAW OF THE STATE OF NEW
YORK, EXCLUDING CHOICE-OF-LAW

<PAGE>

PRINCIPLES OF THE LAW OF SUCH STATE THAT WOULD REQUIRE THE APPLICATION OF THE
LAWS OF A JURISDICTION OTHER THAN SUCH STATE.

   [Remainder of page intentionally left blank; next page is signature page.]

<PAGE>

      If you are in agreement with the foregoing, please so indicate by signing
where indicated below on the accompanying counterpart of this Amendment No. 1
and return it to the Company, whereupon the foregoing shall become binding
between us (and, to the extent provided in Section 17 of the Existing Note
Purchase Agreement, each other Noteholder).

                                    Very truly yours,

                                    VOLT INFORMATION SCIENCES, INC.

                                    By:_____________________________
                                       Name:  James J. Groberg
                                       Title: Senior Vice President

The foregoing Agreement is
hereby accepted as of the
date first above written.

NATIONWIDE INSURANCE ENTERPRISE COMPANY

By:_____________________________
Name:
Title:

GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY

By:_____________________________
Name:
Title:

By:_____________________________
Name:
Title:

NORTHERN LIFE INSURANCE COMPANY

By: ING Investment Management LLC, as Agent

<PAGE>

      By:_____________________________
      Name:
      Title:

RELIASTAR LIFE INSURANCE COMPANY OF NEW YORK
(f/k/a Reliastar Bankers Security Life Insurance Company)

By: ING Investment Management LLC, as Agent

      By:_____________________________
      Name:
      Title:

THE CANADA LIFE ASSURANCE COMPANY,
as beneficial owner

By:_____________________________
Name:
Title:

CANADA LIFE INSURANCE COMPANY OF AMERICA,
as beneficial owner

By:_____________________________
Name:
Title:

ROYBEC & CO.

By:_____________________________
Name:
Title:

SAFECO LIFE INSURANCE COMPANY

<PAGE>

By:_____________________________
Name:
Title:

MODERN WOODMEN OF AMERICA

By:_____________________________
Name:
Title:

<PAGE>

                           ANNEX 1 TO AMENDMENT NO. 1

                               List of Noteholders

Name and Address of Noteholder                  Outstanding Principal Amount
                                                of Notes*

Great-West Life & Annuity Insurance Company     $6,400,000
8515 East Orchard Road
3rd Floor, Tower 2
Greenwood Village, CO  80111
Attn:  U.S. Private Placements

Northern Life Insurance Company                 $1,600,000
100 Washington Square, Suite 800
Minneapolis, MN  55401-2121
Attn:  Private Placements

ReliaStar Life Insurance Company                $3,200,000
100 Washington Square, Suite 800
Minneapolis, MN  55401-2121
Attn:  Private Placements

ReliaStar Life Insurance Company of New York    $1,600,000
100 Washington Square, Suite 800
Minneapolis, MN  55401-2121
Attn:  Private Placements

The Canada Life Assurance Company               $4,000,000
330 University Avenue, SP-11
Toronto, Ontario, CA  M5G 1R8
Attn:  Paul English - U.S. Private Placements

Canada Life Insurance Company of America        $2,400,000
330 University Avenue, SP-11
Toronto, Ontario, CA  M5G 1R8
Attn:  Paul English - U.S. Private Placements

Modern Woodmen of America                       $2,400,000
1701 1st Avenue
Rock Island, IL  61201
Attn:  Investment Department

Nationwide Life Insurance Company              $11,200,000
One Nationwide Plaza
Columbus, Ohio  43215
Attn:  Ward Argust

Roybec & Co. (c/o Royal Trust Company)          $4,000,000
P.O. Box 6007
Montreal, Quebec H3C 3B5
Attn:  Dian McCambridge

SAFECO Life Insurance Company                   $3,200,000
c/o SAFECO Asset Management
P.O. Box 34895
Seattle, WA  98124-1895
Attn:  Christine Denis

*Calculated prior to giving effect to the principal payment due and payable
August 28, 2001.

<PAGE>

                            ANNEX 2 TO AMENDMENT NO.1

Wiring Instructions of Noteholder              Amendment Fee Payable

Great-West Life & Annuity Insurance Company         $6,400

The Bank of New York
ABA #021-000-018
BKofNYC/CTR/BBK=IOC565
Institutional Custody Dept.-GWL #640935
PPN#  928703 A* 8
Description of Security:
7.92% Senior Notes Due 2004

Northern Life Insurance Company                     $3,200

[Use instructions on file for interest payments]
PPN#  928703 A* 8
Description of Security:
7.92% Senior Notes Due 2004

Reliastar Life Insurance Company                    $1,600

[Use instructions on file for interest payments]
PPN#  928703 A* 8
Description of Security:
7.92% Senior Notes Due 2004

Reliastar Life Insurance Company of New York        $1,600

[Use instructions on file for interest payments]
PPN#  928703 A* 8
Description of Security:
7.92% Senior Notes Due 2004

The Canada Life Assurance Company                   $4,000

CHASE MANHATTAN BANK
ABA 021-000-021
A/c #900-9-000200
Trust Account No. G52708
Reference: CUSIP 928703 A*8, Volt Information
Sciences, Inc., 7.92% Senior
Notes due 28Aug04, Amendment Fee

Canada Life Insurance Company of America            $2,400

CHASE MANHATTAN BANK
ABA 021-000-021
A/c #900-9-000200
Trust Account No. G52709
Reference: CUSIP 928703 A*8, Volt Information
Sciences, Inc., 7.92% Senior
Notes due 28Aug04, Amendment Fee

Modern Woodmen of America                           $2,400

The Northern Trust Company
50 South LaSalle Street
Chicago, Illinois 60675
ABA 071-000-152
Account Name:  Modern Woodmen of America
Account No. 84352
PPN#  928703 A* 8
Description of Security:  7.92% Senior Notes Due 2004

<PAGE>

Nationwide Life Insurance Company                  $11,200

The Bank of New York
ABA #021-000-018
BNF:  IOC566
F/A/O Nationwide Life Insurance Company
Attn:  P&I Department
PPN#  928703 A* 8
Description of Security:
7.92% Senior Notes Due 2004

Roybec & Co. (c/o Royal Trust Company)              $4,000

[Use instructions on file for interest payments]
PPN#  928703 A* 8
Description of Security:  7.92% Senior Notes Due 2004

SAFECO Life Insurance Company                       $3,200

The Bank of New York
ABA #:  021000018
BBK=IOC 363
ACCT Name:  Life Retirement Svcs. Ltd. Mat.
PPN#  928703 A* 8
Description of Security:  7.92% Senior Notes Due 2004

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