Document:

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                                                                  Exhibit  10.13

                                      LEASE

THIS LEASE AGREEMENT, dated 03 November 98 by and between Koger Equity, Inc., a
Florida Corporation ("Landlord") with its principal office at 8880 Freedom
Crossing Trail, Jacksonville, FL 32256, and Synchronicity, Inc., a Corporation
organized and existing under the laws of the State of Ma. ("Tenant") with its
principal office at 201 Forest St., Marlborough, MA 01752.

1. BASIC LEASE PROVISIONS

A. DESCRIPTION OF PREMISES

Suite Number                 185
Building Name                Laurel
Address:                     3504 Lake Lynda Drive
County:                      Orange
City                         Orlando
State/Zip:                   Florida 32803
Center:                      Koger Ctr. University

B. PRINCIPAL LEASE TERMS

Lease Term (Months)          36
Commencement Date:           01 January 99
Expiration Date:             31 December 01
Monthly Base Rent:           $2326.57
Sales or Use Taxes:          $139.59
Total:                       $2466.16
Security Deposit:            $2466.16

C. LEASED AREA

Approximately 1534 rentable square feet.
(Includes Tenant's share of common area.)

D. ADDRESS FOR PAYMENT OF RENT AND SECURITY DEPOSITS:

Payee:                            Koger Equity, Inc.
Address:                          Post Office Box 860502
City/State/Zip:                   Orlando, FL 32886-0502
Tenant Account #                  0139 (note on remittance)

E. ADDRESSES FOR NOTICES

Tenant:                           Synchronicity, Inc.
                                  201 Forest St.
                                  Marlborough, MA 01752

Tenant Fed. I.D./SSN:             04-329-4799

Landlord:                         Koger Equity, Inc.
                                  930 Woodcock Road
                                  Suite 127
                                  Orlando, FL 32802
Landlord Fed. I.D.:               59-289805-45

With a copy to:                   Koger Equity, Inc.

                                  Attn: President
                                  8880 Freedom Crossing Tr.
                                  Jacksonville, FL 32256

         The provisions contained in Sections 2 through 36, inclusive, which
appear after the signature lines below, are a part of this Lease and are
incorporated in this Lease by reference. The Tenant and the Landlord have
executed or caused to be executed this Lease on the dates shown below their
signatures, to be effective as of the date set forth above.

Tenant:     Synchronicity, Inc.

By:                                                            (SEAL)
   -----------------------------------------------------------
Print Name
          ----------------------------------------------------
Title:
      --------------------------------------------------------

Attest:
Print Name

Landlord:     Koger Equity, Inc.

By:                                                           (SEAL)
   -----------------------------------------------------------
Print Name                  Thomas C. McGeachy
Title:                      Divisional Vice President

Attest:
Print Name                  Thomas C. McGeachy

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Title:

(Corporate Seal)

Date:

Signed and sealed in the presence of:

(1)
Print Name:
(2)
Print Name:
As to Tenant

Title:                      Divisional Vice President

(Corporate Seal)

Date:

Signed and sealed in the presence of:

(1)
Print Name:
(2)
Print Name:
As to Landlord

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                   LEASE PROVISIONS INCORPORATED BY REFERENCE

         2. LEASE OF PREMISES: The Landlord hereby leases to the Tenant and the
Tenant hereby takes from the Landlord the premises (the "Premises") which
include the Suite(s) shown and described on Exhibit "A", together with any other
parts of the Building used exclusively by Tenant, which Premises are or will be
contained in the office building (the "Building") located at the address stated
in Section 1A, under the terms and conditions contained in this Lease. For the
purposes of this lease, "Property" shall mean the property referred to at the
street address in Section 1A which is more specifically described in the legal
description maintained in the Landlord's records. For this purposes of this
lease, "Center" shall mean the Koger Center referred to in Section 1A.

         3. TERM: The term of this Lease (the "Term") shall commence on the date
(the "Commencement Date") which is the earlier to occur of the date stated in
Section 1B, or the date the Tenant first occupies all or part of the Premises.
The Term shall expire on the date (the "Expiration Date") stated in Section 1B
unless sooner terminated as otherwise provided in this Lease or unless extended
pursuant to Section 27 or other extension provisions contained herein.

         4. USE AND POSSESSION: The Tenant covenants and agrees that the
Premises are to be used by the Tenant for general office purposes and for no
other purposes without the prior written consent of the Landlord. The Tenant
shall not occupy or use the Premises or permit the use or occupancy of the
Premises for any purpose or in any manner which: (a) is unlawful or is in
violation of any applicable legal, government or quasi-governmental requirement,
ordinance, rule or code; (b) may be dangerous to persons or property; (c) may
invalidate any insurance policy held by the Landlord or increase the amount of
premiums for any insurance policy affecting the Building or the Property (if any
additional amounts of insurance premiums are so incurred, the Tenant shall pay
the Landlord the additional amounts on demand as Additional Rent, provided that
such payment shall not authorize such use); (d) may create a nuisance or disturb
any other tenant of the Building or the occupants of neighboring Property or
injure the reputation of the Building or the Center; and (e) violates the "Rules
and Regulations" of the Building as may from time to time be adopted by
Landlord, or any restriction of record. The Tenant agrees that Tenant shall be
responsible for any costs incurred by Landlord by reason of Tenant's misuse of
the Premises or the Building and common areas, including without limitation any
damages incurred by Tenant in moving into or out of the Premises. If any costs
are so incurred by Landlord, the Tenant shall pay the Landlord such costs on
demand as Additional Rent.

         The Landlord agrees to have the Premises substantially completed and
ready for possession on or before the Commencement Date, subject to delays
caused or occasioned by strikes, insurrections, Acts of God, labor unrest,
shortage of materials, civil disturbances and other casualties or unforeseen
causes or events beyond the control of the Landlord ("Unforeseen Causes"). The
Tenant agrees to accept possession of the Premises within ten (10) days after
the receipt of notice from the Landlord of substantial completion (if after the
date specified in Section 1B).

         5. RENT: Tenant agrees to pay to Landlord at the address specified in
Section 1E, or at such other place designated in writing by Landlord, the
Monthly Rent, and any Additional Rent, plus any sales or use taxes (collectively
called "Rent"). "Monthly Rent" shall mean the initial monthly base rent stated
in Section 1B for the first twelve months following the Commencement Date of the
Term of this Lease ("First Lease Year"), and the Adjusted Monthly Rent, as
adjusted under Section 7. Rent shall be paid without any prior notice or demand
and without any deduction whatsoever. Monthly Rent shall be due in advance on
the first day of each month of

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the Term. The first installment of Monthly Rent shall be paid by Tenant to
Landlord upon execution of this Lease. Rent for any partial lease month shall be
prorated. Monthly Rent will be adjusted in the manner set forth in Section 7.
Tenant's obligation to pay Rent to Landlord shall be independent of every other
covenant or obligation of Landlord under this Lease. All delinquent Rent shall
bear interest at the maximum rate permitted by applicable law or 18% per annum,
whichever is less, from the date due until paid. Rent shall be considered
delinquent after the 10th day following the date it is due. If Tenant fails to
pay Rent or any other charge when due under this Lease, then Tenant shall pay
and Landlord shall be entitled to receive a late payment service charge, in
addition to any interest charge due hereunder, covering administrative and
overhead expenses incurred by Landlord caused by such late payment, which the
parties stipulate and agree are hereby liquidated and shall be equal to five
percent of the overdue amount. Tenant shall pay a charge equal to $25.00 per
returned check or the amount to which landlord is entitled under State law,
whichever is greater, for any checks written to Landlord which are returned for
insufficient funds.

         6. REAL ESTATE TAX INCREASES: See Attached Rider

         7. RENT ADJUSTMENT: See Attached Rider

         8. SALES AND USE TAX: In addition to the Rent and other amounts due to
the Landlord under this Lease, the Tenant shall pay to the Landlord and the
Landlord shall remit to the appropriate governmental authorities any sales, use,
or other tax, excluding Federal or State income taxes, now or hereafter imposed
upon rents and other amounts due to the Landlord under this Lease,
notwithstanding the fact that any statute, ordinance, enactment, or regulation
may impose any of those types of taxes on the Landlord.

         9. NOTICES: For the purpose of any notice or demand under this Lease,
the respective parties shall be served by overnight delivery, personal delivery
or certified or registered mail, return receipt requested, addressed to the
Tenant at the address as set forth in Section 1E and to the Landlord at the
addresses set forth in Section 1E or other such addresses designated in writing
by Landlord. Any notice shall be effective when delivered.

         10. ORDINANCES AND REGULATIONS: The Tenant shall comply promptly, at
the Tenant's sole cost and expense, with all present and future laws, codes,
ordinances, rules and regulations or any municipal, county, state, federal or
other governmental authority, including environmental laws, and any bureau or
department thereof, and of the Board of Fire Underwriters or any other body
exercising similar functions, which may be applicable to the Premises and
Tenant's use or occupancy of the Premises, and shall comply with the
requirements of all of Landlord's policies of insurance at any time in force
with respect to the Building in which the Premises are located. The Tenant
agrees for itself and for its subtenants, employees, agents, and invitees to
comply with the Rules and Regulations, promulgated from time to time with
respect to the Premises, Building, Property and Center, a copy of which is
available in the management office in the Center.

         Notwithstanding any other provision of this lease to the contrary,
Tenant shall comply with the Americans with Disabilities Act ("ADA"), as it now
exists and as it may hereafter be amended, with regard to the Premises and the
Tenant's use of the Premises, including, without limitation, the obligation to
make the Premises accessible and shall hold Landlord harmless with respect
thereto. Landlord shall not be responsible for compliance with the ADA with
respect to the Premises, including the design or construction thereof. Tenant
waives any right, claim, defense or set off which Tenant may have, now or
hereafter, based upon any responsibility Landlord may have under the ADA with
respect to the Premises, the Building, the Property or

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otherwise. Tenant agrees that any and all steps taken or to be taken by
Landlord, in Landlord's judgment, now or hereafter, to comply with the ADA
concerning the Building or the Property are authorized and permitted under the
Lease and shall not constitute an interruption, disturbance or other breach of
Tenant's rights under this Lease. Nothing herein shall constitute an admission
by Landlord that the ADA governs any part of the Premises, Building or Property
or any activities of Landlord with respect thereto.

         Tenant covenants and agrees that Tenant shall not at any time maintain
on, or dispose or discharge from, the Property or the Premises any "Hazardous
Materials", as defined below, except Tenant may use and store minor quantities
of Hazardous Materials for cleaning purposes only or in connection with the use
of office equipment so long as the quantities and use are exempt from applicable
governmental regulation and such Hazardous Materials are disposed of in
accordance with all applicable laws. The failure to comply with al applicable
laws regarding Hazardous Materials and this covenant shall constitute an Event
of Default by the Tenant under this Lease and shall entitle the Landlord to all
rights and remedies provided in this Lease, at law or in equity. The term
"Hazardous Materials" as used herein shall mean collectively, any hazardous
waste, any hazardous substances, any pollutant or contaminant, all as defined by
42 USC Section 9601, and any toxic substances, petroleum products, other
hazardous materials, or other chemicals or substances regulated by any
environmental laws of any county, state or federal government or any other
governmental entity. Tenant's obligations as set forth in this paragraph shall
survive the termination of this Lease.

         11. SIGNS: The Tenant shall not place any signs or other advertising
matter or materials on the exterior or on the interior of the Building or at any
other location on the Property or Center, without the prior written consent from
the Landlord. Any lettering or signs placed on the interior of the Building
shall be for directional purposes only, and such signs and lettering shall be of
a type, kind, character, location and description which have been approved by
the Landlord in writing. Directional and identification signage provided by the
Landlord shall be limited to the tenant directory of the Building.

         12. SERVICES: The Landlord shall provide the following: heating and
cooling of the Premises, during normal business hours defined as Monday through
Friday, 8:00 a.m. to 5:00 p.m., excluding national holidays, to the extent
necessary for the comfortable occupancy of the Premises, according to Landlord's
standard, under normal business operations and in the absence of the use of
machines, equipment, or devices which affect the temperature otherwise
maintained in the Premises: water from the regular Building fixtures for
drinking, lavatory, and toilet purposes: customary cleaning and janitorial
services in the Premises five times per week, excluding national holidays:
customary cleaning, mowing, grounds keeping, and trash removal in the Common
Areas; Landlord's customary security services for the Property; and electricity
for normal business usage according to Landlord's standard. Additional capacity
or usage shall be provided at the option of the Landlord (reasonable exercised)
and at the sole cost and expense of the Tenant as Additional Rent. The Landlord
shall provide Landlord's standard amount of free non-exclusive parking for the
employees and visitors of the Tenant on the parking areas adjacent to the
Building.

         The services to be provided by Landlord at its cost under the terms of
this Lease shall not include any maintenance or replacement of non-standard
building items such as kitchen or breakroom fixtures and appliances including
but not limited to sinks, disposals, dishwashers, water heaters, refrigerators,
icemakers, special air conditioning or heating units, and card access systems or
special facilities such as showers. All cost for the maintenance or replacement
of such items shall be the obligation of the Tenant.

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         The Tenant agrees that the Landlord shall not be liable for damages for
failure to furnish or delay in furnishing any service if attributable to any of
the causes described in Sections 16 and 17 or as a result of unforeseen causes.
No failure or delay resulting from the foregoing reasons shall be considered to
be an eviction or disturbance of the Tenant's quiet enjoyment, use, or
possession of the Premises. If the Tenant shall require electrical current to
operate equipment or machines, including heating, refrigeration, computer(s),
data processing, or other machines or equipment using electrical current or
maintain office hours that will increase the amount of the electricity usually
furnished by the Landlord for use in general office space, the Tenant will
obtain the prior written approval of the Landlord and pay to the Landlord the
additional direct expense incurred, including any installation or maintenance
cost, as Additional Rent. Landlord reserves the right to install a submeter for
such service.

         13. ALTERATIONS: The Tenant, by occupancy hereunder, accepts the
Premises as being in good repair and condition and suitable for Tenant's
intended use of the Premises. The Tenant shall maintain the Premises and every
part thereof in good repair and condition, reasonable use, wear and tear
excepted. The Tenant shall not make or suffer to be made any alterations,
additions or improvements to or of the Premises or any part thereof without
Landlord's prior written consent. The Tenant shall not permit any lien or claim
for lien of a mechanic, laborer, or supplier or any other lien to be filed
against the Center, the Property containing the Building, the Premises, or any
part of such property, arising out of work performed, or alleged to have been
performed by, or at the direction of, or on behalf of the Tenant.

         The interest of Landlord in the Property or any part thereof shall not
be subject to liens for improvements made by Tenant or by persons claiming by,
through or under Tenant, and Tenant agrees that Tenant shall notify any person
making any improvements on behalf of Tenant of this provision. Upon request of
Landlord, Tenant will execute a short form of this Lease which states that the
terms of this Lease expressly prohibits any liability to Landlord or the
Landlord's property for any improvements made by, through or under Tenant which
may be recorded by Landlord.

         14. QUIET ENJOYMENT: Subject to the provisions of this Lease, the
Tenant shall be entitled to peaceful and quiet enjoyment of the Premises, so
long as the Tenant is not in default under this Lease.

         15. LANDLORD'S RIGHTS: The Landlord and its agents shall have the
right, at all reasonable times during the Term of this Lease, to enter the
Premises for the purpose of inspecting the Premises and of making any repairs
and alterations as the Landlord shall deem necessary. The Landlord and its
agents shall also have the right to enter the Premises at all reasonable hours
for the purpose of displaying the Premises to prospective tenants during the
ninety (90) day period prior to the Expiration Date of this Lease. Landlord and
its agents shall have the right at all times to alter, renovate, and repair
portions of the Building which do not include the Premises, notwithstanding any
temporary inconvenience or disturbance to Tenant caused by such repairs,
renovations, or alterations.

         16. DESTRUCTION OF PREMISES: If the Premises, the Building, or the
Property is rendered substantially untenantable by fire or other casualty, the
Landlord may elect, by giving the Tenant written notice within ninety (90) days
after the date of the fire or casualty, either to: (a) terminate this Lease as
of the date of the fire or other casualty; or (b) proceed to repair or restore
the Premises, the Building, or the Property (other than the leasehold
improvements and personal property installed by the Tenant), to substantially
the same condition as existed immediately prior to fire or other casualty.

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         If the Landlord elects to proceed pursuant to 16(b) above, the
Landlord's notice shall contain the Landlord's reasonable estimate of the time
required to substantially complete the repair or restoration. If the estimate
indicates that the time so required will exceed one hundred eighty (180) days
from the date of the casualty and the Landlord does not make available to the
Tenant for its use and occupancy other office space, substantially similar to
the Premises and located in the Property or in the Center, if any, pursuant to
Section 23, then the Tenant shall have the right to terminate this Lease of the
date of such casualty by giving written notice to the Landlord not later than
twenty (20) days after the date of the Landlord's notice. If the Landlord's
estimate indicates that the repair or restoration can be substantially completed
within one hundred eighty (180) days, or if the Tenant fails to exercise its
right to terminate this Lease, this Lease shall remain in force and effect.

         If the Premises are damaged by fire or other casualty but the Premises
are not rendered substantially untenantable, then the Landlord shall diligently
proceed to repair and restore the damaged portions thereof (other than the
leasehold improvements and personal property installed by the Tenant), to
substantially the same condition as existed immediately prior to such fire or
other casualty, unless such damage occurs during the last twelve (12) months of
the Term, in which event the Landlord shall have the right to terminate this
Lease as of the date of such fire or other casualty by giving written notice to
the Tenant within thirty (30) days after the date of such fire or other
casualty.

         If all or any part of the Premises are damaged by fire or other
casualty and this Lease is not terminated, the Rent shall abate for that part of
the Premises which are untenantable on a per diem and proportionate area basis
from three (3) days after the date of the fire or other casualty until the
Landlord has substantially completed the repair and restoration work in the
Premises which it is required to perform, provided, that as a result of such
fire or other casualty, the Tenant does not occupy the portion of the Premises
which are untenantable during such period.

         17. CONDEMNATION: If all or part of the Premises, Building or Property
is taken or condemned by an authority for any public use or purpose (including a
deed given in lieu of condemnation), which renders the Premises substantially
untenantable, this Lease shall terminate as of the date title vests in such
authority, and the Rent shall be apportioned as of such date.

         If any part of the Premises, Building, or Property is taken or
condemned but the Premises are not rendered substantially untenantable
(including a deed given in lieu of condemnation), this Lease shall not
terminate. If the taking reduces the rentable square feet in the Premises, Rent
shall be equitably reduced for the period of such taking by an amount which
bears the same ratio to the Rent then in effect as the number of square feet so
taken or condemned bears to the Leased Area set forth in Section 1C. The
Landlord, upon receipt and to the extent of the award in condemnation or
proceeds of sale, shall make necessary repairs and restorations (exclusive of
leasehold improvements and personal property installed by the Tenant) to restore
the Premises remaining to as near its former condition as circumstances will
permit, and to the Building and the Property to the extent necessary to
constitute the portion of same not so taken or condemned as complete.

         The Landlord shall be entitled to receive the entire price or award
from any sale, taking or condemnation without any payment to the Tenant and the
Tenant hereby assigns to the Landlord the Tenant's interest, if any, in such
award. However, the Tenant shall have the right separately to pursue against the
condemning authority an award with respect to the loss, if any, to leasehold
improvements paid by the Tenant's business resulting from such taking. Under no
circumstances shall the Tenant seek or be entitled to any compensation for the
value of its leasehold estate which Tenant hereby assigns to Landlord.

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         18. ASSIGNMENT AND SUBLEASE: Without the prior written consent of the
Landlord which will not be unreasonably withheld, the Tenant shall not sublease
the Premises, or assign, mortgage, pledge, hypothecate or otherwise transfer or
permit the transfer of this Lease or the interest of the Tenant in this Lease,
in whole or in part, by operation of law, court decree or otherwise. Landlord
may grant, deny or withhold consent or impose conditions on the granting of
consent, in landlord's sole discretion. If the Tenant desires to assign this
Lease or to enter into any sublease of the Premises, the Tenant shall deliver
written notice of such intent to the Landlord, together with a copy of the
proposed assignment or sublease at least thirty (30) days prior to the effective
date of the proposed assignment or commencement date of the term of the proposed
sublease. Any approved sublease shall be expressly subject to the terms and
conditions of this Lease. In the event of any approved sublease or assignment,
the Tenant shall not be released or discharged from any liability, whether past,
present or future, under this Lease, including any renewal term of this Lease,
and if the sublease or assignment provides for rent in excess of the Rent
payable to Landlord under the terms of this Lease, one-half (1/2) of the
difference between the rent payable by the assignee or subtenant and the Rent
payable to Landlord under the terms of this Lease shall be paid to Landlord in
consideration of its consent to the assignment or sublease. For purposes of this
Section 18, an assignment shall be considered to include a change in the
majority ownership or control of Tenant if Tenant is a corporation whose shares
of stock are not traded publicly, or, if the tenant is a partnership, a change
in the general partner of the partnership or a change in the persons holding
more than 50% interest in the partnership, or change in majority ownership or
control of any general partner of the partnership.

         19. HOLDING OVER: If the Tenant, or any assignee or sublessee of the
Tenant, shall continue to occupy the Premises after the termination or
expiration of this Lease (including a termination by notice under Section 24 or
a termination or expiration under Section 27), without the prior written consent
of the Landlord, such tenancy shall be a Tenancy at Sufferance. During the
period of any hold over tenancy by the Tenant, or any assignee or sublessee, the
Landlord, by notice to the Tenant, may adjust the Rent to an amount equal to one
hundred and fifty percent of the Rent of the last month of the Term in which
Rent was payable. Acceptance by the Landlord of any Rent after termination shall
not constitute a renewal of this Lease or consent to such hold over occupancy
nor shall it waive the Landlord's right of re-entry or any other right contained
in this Lease or provided by law.

         20. SUBORDINATION AND ATTORNMENT: This Lease and the right of the
Tenant hereunder are expressly subject and subordinate to the lien and
provisions of any mortgage, deed of trust, deed to secure debt, ground lease,
assignment of leases, or other security instrument or operating agreement
(collectively a "Security Instrument") now or hereafter encumbering the
Premises, the Building, the Property, or any part thereof, and all amendments,
renewals, modifications and extensions of and to any such Security Instrument
and to all advances made or hereafter to be made upon such Security Instrument.
The Tenant agrees to execute and deliver such further instruments, in such form
as may be required by Landlord or any holder of a proposed or existing Security
Instrument, subordinating this Lease to the lien of any such Security Instrument
as may be requested in writing by the Landlord or holder from time to time.

         In the event of the foreclosure of any such Security Instrument by
voluntary agreement or otherwise, or the commencement of any judicial action
seeking such foreclosure, the Tenant, at the request of the then Landlord, shall
attorn to and recognize such mortgagee or purchaser in foreclosure as the
Tenant's landlord under this Lease. The Tenant agrees to execute and deliver at
any time upon request of such mortgagee, purchaser, or their successors, any
instrument to further evidence such attornment.

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         The Tenant shall from time to time, upon not less than seven (7) days'
prior written request by the Landlord, deliver to the Landlord a statement in
writing certifying that this Lease is unmodified and in full force and effect,
or, if there have been modifications, that this Lease, as modified, is in full
force and effect; providing a true, correct and complete copy of the Lease and
any and all modifications of the Lease; the amount of each item of the Rent then
payable under this Lease and the date to which the Rent has been paid; that the
Landlord is not in default under this Lease or, if in default, a detailed
description of such default; that the Tenant is or is not in possession of the
Premises, as the case may be; and containing such other information and
agreements as may reasonably requested.

         21. WAIVER AND INDEMNIFICATION: To the full extent permitted by law,
the Tenant hereby releases and waives all claims against the Landlord and its
agents, employees, officers, directors, and independent contractors, for injury
or damage to person, property or business sustained in or about the Property,
the Building, or the Premises by the Tenant, its agents or employees other than
damage proximately and solely caused by the gross negligence of the Landlord or
its agents or employees.

         The Tenant agrees to indemnify and hold harmless the Landlord and its
agents and employees, from and against any and all liabilities, claims, demands,
costs, and expenses of every kind and nature, including those arising from any
injury or damage to any person (including death) or property sustained in the
Premises, or resulting from the failure of the Tenant to perform its obligations
under this Lease; provided, however, the Tenant's obligations under this section
shall not apply to injury or damage resulting from the negligence or willful act
of the Landlord or its agents or employees.

         The Landlord agrees to indemnify and hold harmless the Tenant, and its
respective agents and employees, from and against any and all liabilities,
claims, demands, costs and expenses of every kind and nature, arising from any
injury or damage to any person (including death) or property sustained in or
about the Building proximately caused by the gross negligence or willful act or
omission of the Landlord; provided, however, the Landlord's obligations under
this section shall not apply to injury or damage resulting from the negligence
or willful act or omission of the Tenant, or its agents or employees.

         The Landlord shall not be responsible or liable to the Tenant for any
event, act or omission to the extent covered by insurance and maintained or
required to be maintained by the Tenant with respect to the Premises and its use
and occupancy thereof (whether or not such insurance is actually obtained or
maintained). At the request of the Landlord, the Tenant shall from time to time
cause its insurers to provide effective waivers of subrogation for the benefit
of the Landlord, and its agents or employees and insurers, in a form
satisfactory to the Landlord.

         22. SURRENDER OF PREMISES: Upon the expiration or termination of this
Lease or the termination of the Tenant's right of possession of the Premises,
the Tenant shall surrender and vacate the Premises immediately and deliver
possession thereof to the Landlord in a clean, good, and tenantable condition,
except for a) damages beyond the control of the Tenant; b) reasonable use; c)
ordinary wear and tear. Any movable trade fixtures and personal property that
may be removed from the Premises by the Tenant at the end of the Lease term, but
which are not so removed, shall be conclusively presumed to have been abandoned
by the Tenant and title to such property shall pass to the Landlord without any
payment or credit; or, the Landlord may, at is option, either store or dispose
of such trade fixtures and personal property at the Tenant's expense.

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Tenant agrees that it shall not remove any of the personal property from the
Premises without Landlord's consent so long as any Rent or Additional Rent, or
other sums owed to Landlord, remain unpaid.

         23. RELOCATION OF TENANT: At any time after the date of this Lease, the
Landlord may substitute for the Premises, other premises in the Center, in which
even the New Premises shall be deemed to be the Premises for all purposes under
this Lease, provide: (1) the New Premises shall be similar to the Premises in
area and configuration; (2) if the Tenant is then occupying the Premises, the
Landlord shall give the Tenant not less than sixty (60) days prior written
notice of such substitution; (3) if the Tenant is then occupying the Premises,
the Landlord shall pay the actual and reasonable expenses of physically moving
the Tenant, its then existing property and its then existing equipment to the
New Premises and the Landlord shall pay the actual and reasonable expenses of
replacing the then unusable printed materials of the Tenant; and (4) the
Landlord, at is expense, shall improve the New Premises in a manner
substantially similar to that of the Premises at the time of such substitution
or as otherwise mutually agreed between the Tenant and the Landlord in writing.

         24. EVENTS OF DEFAULT: Each of the following shall constitute an event
of default by the Tenant under this Lease: (1) the Tenant fails to pay any
installment of Rent or Additional Rent within ten (10) days after the date on
which the installment of Rent or Additional Rent first becomes due; (2) the
Tenant fails to observe or perform its obligations under sub-section (d) of
Section 4 above and such violation continues for more than 24 hours after such
notice or Tenant fails to observe or perform any of the other covenants,
conditions or provisions of this Lease other than the payment of any installment
of Rent or Additional Rent, and fails to cure such default within fifteen (15)
days after written notice from the Landlord to the Tenant; (3) the Tenant fails
a second time to observe or perform any of the other covenants, conditions or
provisions of this Lease other than the payment of any installment of Rent or
Additional Rent after prior written notice of the failure; (4) a petition is
filed by or against the Tenant or any Guarantor to declare the Tenant or the
Guarantor, as the case may be, bankrupt or to seek relief for such tenant or
Guarantor under any chapter of the bankruptcy Doe, as amended, or under any
other law imposing a moratorium on, or granting debtor's relief with respect to,
the rights of creditors; (5) the Tenant or any Guarantor becomes or is declared
insolvent by law or Tenant or any Guarantor makes an assignment for the benefit
of creditors; (6) a receiver is appointed for the Tenant or the Tenant's
property or for any Guarantor or any of the Guarantor's property; (7) the Tenant
abandons or vacates the Premises; or, (8) the interest of the Tenant in this
Lease is levied upon under execution or other legal process.

         Upon the occurrence of an event of default by the Tenant under this
Lease, the Landlord at its option, without further notice or demand to the
Tenant, may in addition to all other rights and remedies provided in this Lease,
at law or in equity:

         A. Terminate this Lease and the Tenant's right of possession of the
Premises, and recover all damages to which the Landlord is entitled under this
Lease, at law and in equity, specifically including, without limitation, all the
Landlord's expenses of reletting (including repairs, alterations, improvements,
additions, decorations, legal fees and brokerage commissions).

         B. Terminate the Tenant's right of possession of the Premises without
terminating this Lease, in which event the Landlord may, but shall not be
obligated to, relet the Premises, or any part thereof for the account of the
Tenant, for such rent and such term and upon such terms and conditions as are
acceptable to the Landlord. For purposes of any reletting of the Premises, the
Landlord is authorized to redecorate, repair, alter and improve the Premises to
the extent necessary or desirable in the Landlord's judgement. For any period

                                    10 of 16
<PAGE>   11

during which the Premises have not been relet, Tenant shall pay Landlord monthly
on the first day of each month during the period that Tenant's right of
possession is terminated, a sum equal to the amount of rent due under this Lease
for such month. If and when the Premises are relet and a sufficient sum is not
realized from such reletting after payment of all the Landlords' expenses of
reletting (including repairs, alterations, improvements, additions, decorations,
legal fees and brokerage commissions) to satisfy the payment of Rent due under
this lease for any month, the Tenant shall pay to the Landlord any such
deficiency monthly upon demand. The Tenant agrees that the Landlord may file
suit to recover any sums due to the Landlord under this section and that such
suit or recovery of any amount due the Landlord shall not be any defense to any
subsequent action brought for any amount not previously reduced by judgement in
favor of the Landlord. If the Landlord elects to terminate the Tenant's right to
possession only without terminating this Lease, the Landlord may, at is option,
enter into the Premises, removing the Tenant's signs and other evidences of
tenancy, and take and hold possession thereof; provided, however, that such
entry and possession shall not terminate this Lease or release the Tenant, in
whole or in part, from the Tenant's obligation to pay the Rent reserved
hereunder for the full Term or from any other obligation of the Tenant under
this Lease.

         Tenant shall pay on demand or reimburse Landlord for payment of
Landlord's reasonable attorney's fees, expenses and court costs in negotiation,
at trial, and on appeal incurred by Landlord to enforce any obligation of Tenant
under this Lease or to defend any claim brought by Tenant against Landlord or by
any person claiming by, through or under Tenant, or in curing any default by
Tenant, or in connection with any action or proceeding arising out of or
occasioned by any lien or claim of lien on the Premises, the Building, or the
center, or in defending or otherwise participating in any legal proceeding
initiated by Tenant or against Tenant, or in connection with the investigation
of a response to any request for consent or other amendments to the Lease by
Tenant.

         25. SUCCESSOR AND ASSIGNS: This Lease shall bind and inure to the
benefit of the successors, assigns, heirs, executors, administrators, and legal
representatives of the parties hereto. In the event of the sale, assignment, or
transfer by the Landlord of its interest in the Building or in this Lease (other
than a collateral assignment to secure a debt of the Landlord prior to
enforcement) to a successor in interest who expressly assumes the obligations
of the Landlord hereunder, the Landlord shall thereupon be released or
discharged from all of its covenants and obligations hereunder, except such
obligations as the Landlord shall have accrued prior to any such sale,
assignment or transfer; and the Tenant agrees to look solely to such successor
of the Landlord for performance of such obligations. Any securities or funds
given by the Tenant to the Landlord to secure performance by the Tenant of its
obligations hereunder may be assigned by the Landlord to such successor of the
Landlord and, upon acknowledgement by such successor or receipt of such security
and its assumption of the obligation to account for such security in accordance
with the terms of the lease, the Landlord shall be discharged of any further
obligation relating thereto. The Landlord's assignment of the Lease or of any or
all of its rights herein shall in no manner affect the Tenant's obligations
hereunder. The Landlord shall have the right to freely sell, assign or otherwise
transfer its interest in the Building and/or this Lease.

         26. NON-WAIVER: No waiver of any covenant or condition of this Lease by
either party shall be deemed to imply or constitute a further waiver of any
other covenant or condition of this Lease.

         27. See attached rider.

         28. SECURITY DEPOSIT: As security for the performance of its
obligations under this Lease, the Tenant upon its execution of this Lease has
paid to the Landlord a security deposit (the "Security Deposit") in the

                                    11 of 16
<PAGE>   12

amount stated in Section 1B. The Security Deposit may be applied by the Landlord
to cure or partially cure any default of the Tenant under this Lease, and upon
notice by the Landlord of such application, the Tenant shall replenish the
Security Deposit in full by promptly paying to the Landlord the amount so
applied. The Landlord shall not pay any interest on the Security Deposit. The
Security Deposit shall not be deemed an advance payment of rent or a measure of
damages for any default by the Tenant under this Lease, nor shall it be a bar or
defense to any action which the Landlord may at any time commence against the
Tenant.

         29. LIMITATION OF THE LANDLORD'S LIABILITY: As used in this Lease, the
term "Landlord" shall mean the entity herein named as such, and its successors
and assigns. No person holding the Landlord's interest under the Lease (whether
or not such person is named as the "Landlord") shall have any liability
hereunder after such person ceases to hold such interest, except for any
liability accruing hereunder while such person held such interest. No principal,
officer, employee, or partner (general or limited) of the Landlord shall have
any personal liability under any provision of this Lease. If the Landlord
defaults in the performance of any of its obligations under this Lease or
otherwise, the Tenant shall look solely to the Landlord's interest in the
Building and not to the other assets of Landlord or the assets, interest, or
rights of any principal, officer, employee, or partner (general or limited) for
satisfaction of the Tenant's remedies on account thereof.

         30. COMMON AREAS: For purposes of this Lease "Common Areas" shall mean
all areas, improvements, space, and equipment (owned or controlled by the
Landlord) in or at the Property, provided by the Landlord for the common or
joint use and benefit of tenants, customers and other invitees.

         31. MISCELLANEOUS: This Lease, the Exhibits, the Riders and Addendums
contained herein or attached hereto contain the entire agreement between the
Landlord and the Tenant and there are no other agreements, either oral or
written. This Lease shall not be modified or amended except by a written
document signed by the Landlord and the Tenant which specifically refers to this
Lease. The captions in this Lease are for convenience only and in no way define,
limit, construe or describe the scope or intent of the provisions of this Lease.
This Lease shall be construed in accordance with the laws of the state in which
the Building is located. If any provision of this Lease or any amendment hereof
is invalid or unenforceable in any instance, such invalidity or unenforceability
shall not affect the validity or enforceability of any other provision, or such
provision in any circumstance not controlled by such determination.

         32. TENANT'S INSURANCE: Tenant shall obtain and keep in force during
the Term of this Lease, including any extension and renewal, comprehensive
general liability insurance, including contractual liability coverage, insuring
Landlord (as an additional insured) and tenant against any liability arising out
of the ownership, use, occupancy or maintenance of the Premises, and all areas
appurtenant thereto. Such policy shall provide minimum limits of $1,000,000 for
damage to property or for death or injury to any one person in any one accident.
Tenant shall deliver to Landlord, prior to occupancy of the Premises, a
certificate of insurance and evidence of payment of one year's premium, and
shall deliver a new certificate as and when the policy is renewed or replaced.
Said policy shall contain a waiver of subrogation clause in form and content
satisfactory to Landlord and provide that it will not be subject to
cancellation, non-renewal, reduction or other change except after at least
thirty (30) days prior written notice to Landlord. If Tenant fails to comply
with such requirements, Landlord may obtain such insurance and keep the same in
effect and Tenant shall pay Landlord, as Additional Rent due hereunder, the
premium cost thereof upon demand.

                                    12 of 16
<PAGE>   13

         33. NO RECORDING: NEITHER THIS LEASE NOR ANY MEMORANDUM OF THIS LEASE
MAY BE RECORDED OR FILED FOR RECORD IN ANY PUBLIC RECORDS WITHOUT THE SEPARATE
EXPRESS WRITTEN CONSENT, IN RECORDABLE FORM OF THE LANDLORD.

         34. ENCUMBRANCES ON LANDLORD'S TITLE: Upon request of Landlord, Tenant
will promptly release or modify, or cause to be released or modified, any
financing statement given by Tenant to a third party, any notice of commencement
filed by Tenant with respect to work on the Premises, or any other recorded
document filed by or on account of Tenant ("Document"), which adversely affects,
clouds, or otherwise encumbers Landlord's title to the Center or any part
thereof, so that the Document shall not encumber any portion of the Center,
Building, or Property other than the Tenant's leasehold interest in the
Premises. Tenant's obligations as set forth in this Section 34 shall survive
termination of this Lease.

         35. RADON DISCLOSURE FOR FLORIDA LEASES: Radon is a naturally occurring
radioactive gas which, when it has accumulated in a building in sufficient
quantities, may present health risks to persons who are exposed to it over time.
Levels of radon that exceed federal and state guidelines have been found in
buildings in Florida. Additional information regarding radon and radon testing
may be obtained from your county public health unit. Tenant acknowledges this
disclosure by signing this Lease.

         36. RIDERS & ADDENDA: All riders and addenda contained herein or
attached hereto shall be deemed to be a part hereof and hereby incorporated in
this Lease by reference.

                                    13 of 16
<PAGE>   14

                          THIS PAGE CONTAINS FLOOR PLAN

                                    14 of 16
<PAGE>   15

                     THIS PAGE CONTAINS BUILDING LAYOUT PLAN

                                    15 of 16
<PAGE>   16

                                   LEASE RIDER

This Rider is attached to and made a part of the Lease dated October 30, 1998 by
and between KOGER EQUITY, INC., a Florida Corporation ("Landlord") with its
principal office at 8880 Freedom Crossing Trail, Jacksonville, Florida, 32256,
and SYNCHRONICITY, INC., a corporation organized and existing under the laws of
the State of Massachusetts ("Tenant") with its principal office at 201 Forest
Street, Marlborough, MA 01752.

36A:    RENT ADJUSTMENT: The monthly rental as stated in Paragraph 1B, Monthly
        Base Rent, will be adjusted on the respective anniversary dates by a
        fixed increase of five percent (5%) per year.

36B:    TENANT IMPROVEMENTS: Landlord to construct ceiling height wall in
        conference room and add new door and replace carpet in Conference Room.
        Landlord to install a 6' base/cabinet and counter with cold water sink
        (see floor plan attached). Tenant to be responsible for phone and
        computer wiring and to coordinate installation with Koger's Operations
        Supervisor.

36C:    OPTION TO CANCEL: Tenant may have the option to cancel this Lease
        Agreement on second anniversary dates of this lease dated October 30,
        1998 by providing the Landlord with 120 days prior written notice of
        such intent to cancel accompanied by a two months cancellation fee. This
        120 day notice period shall pertain to full calendar months and shall
        commence the first day of the month. It is further acknowledged and
        understood that Tenant remains obligated to pay any and all scheduled
        rental payments through the effective date of the termination. Upon
        receipt of all monies due and payable, Tenant shall be released from any
        future liability under the terms of the Lease Agreement.

36D:    EARLY OCCUPANCY: If the Lessee takes occupancy prior to the commencement
        date of this Lease Agreement, all terms and conditions will be in effect
        as of the date of occupancy except the monthly rent which will prorated
        as of the date of occupancy.

                                    16 of 16<PAGE>   1
                                                                   Exhibit 10.14

                  INTERNATIONAL SOFTWARE DISTRIBUTION AGREEMENT
                               SYNCHRONICITY, INC.
                                201 FOREST STREET
                               MARLBORO, MA 01752
                                       USA

                           Telephone: +1- 508-485-4122
                              Fax: +1- 508-485-7514

This International Software Distribution Agreement (the "Agreement") is made and
entered into effective as of the 28th day of December, 1999 (the "Effective
Date"), by and between Synchronicity, Inc., a Massachusetts corporation having
its principal place of business as shown above ("Synchronicity"), on the one
part, and Itochu Corporation, a Japanese corporation with its Tokyo office at
5-1 Kita-Aoyama 2-chome, Minato-ku, Tokyo, Japan ("ITC"), and Itochu Techno
Science Corporation, a Japanese corporation with its principal place of business
at 11-5 Fujimi 1-chome, Chiyoda-ku, Tokyo 102, Japan ("Distributor"; together
with ITC collectively, "Distributor"), on the other part.

SECTION 1:  DEFINITIONS

         1.1.     "Authorized Hardware/Software Configurations"  are set forth
                  in Exhibit B.

         1.2.     "Authorized Reseller" is a subdistributor of Distributor's
                  right to market and distribute Products in the Territory who
                  has signed an agreement with Distributor sufficient to fulfill
                  Distributor's obligations to Synchronicity hereunder (except
                  any payment obligations of Distributor to Synchronicity which
                  shall be always honored and discharged by Distributor).

         1.3.     "End User" is any customer acquiring one or more copies of a
                  Product for the customer's own internal use.

         1.4.     "Evaluation Copies" are copies of the Products which will
                  automatically cease to function upon the expiration of a
                  stated period, i.e. which include a "Time Bomb," and which are
                  subject to the license granted in Section 3.1 of this
                  Agreement.

         1.5.     "First Line Support" is the activity of communicating with End
                  Users by telephone on the use, operation, installation,
                  configuration and implementation of the Products, assisting
                  End Users in the use and interpretation of Product
                  documentation, and passing on reports of errors and suspected
                  errors in the Products for Second Line Support.

         1.6.     "License Agreement" is an End User license agreement written
                  by Distributor in Japanese language with terms at least as
                  protective of Synchronicity's interests as the terms in
                  Synchronicity's end user license agreement as shown in Exhibit
                  A.

         1.7.     "Products" are those software products shown in Exhibit C, in
                  their most current versions, and the Japanese localized
                  version of the Products as developed by the parties in
                  accordance with Section 2 of this Agreement, including (i) its
                  modifications, enhancements, corrections or upgrades to the
                  Products to be furnished by Synchronicity to Distributor
                  hereunder; and (ii) documentation and any other related
                  materials described in Exhibit C attached hereto.
                  Synchronicity may amend Exhibit C of this Agreement from

                                     Page 1
<PAGE>   2
                  time to time upon ninety (90) days' prior written notice to
                  Distributor as updates or new releases of the Products are
                  provided.

         1.8.     "Second Line Support" is the maintenance activity to be
                  provided by Synchronicity to Distributors in connection with
                  the Products (i) bug fixing, modifying and correcting errors
                  in the Products and (ii) hot line support that will include,
                  without limitation in support of Distributor efforts to
                  support their End Users and, (iii) the release of updates and
                  upgrades of the Products for Distributor's provision of the
                  First Line Support to the End User.

         1.9.     "Support Agreement" is an annual support agreement to be
                  entered into by and between Distributor and the End User
                  written by Distributor in Japanese language with terms at
                  least as protective of Synchronicity's interest as
                  Synchronicity's Domestic support agreement shown in Exhibit I.
                  It also provides Product support of the Products through First
                  Line Support by Distributor.

         1.10.    "U.S. Version" is any Product based on English Language and
                  intended for distribution by Synchronicity in the United
                  States.

         1.11     "Territory" is the country of Japan.

SECTION 2: DEVELOPMENT OF JAPANESE VERSION

         2.1.     When and if so agreed upon in writing by the parties to this
                  Agreement, Distributor, with the cooperation of Synchronicity,
                  will undertake efforts to localize the Products for the
                  Japanese market, in accordance with a separate Localization
                  Development, Marketing and Distribution Agreement.

 SECTION 3:  GRANT OF RIGHT TO MARKET

         3.1.     Synchronicity hereby grants, and Distributor hereby accepts,
                  an exclusive, non-transferable right and license to use for
                  the purposes specified hereunder, sublicense, market,
                  distribute and support the Products to Authorized Resellers
                  and End Users located in the Territory for the End User's
                  internal use only and only pursuant to an effective written
                  License Agreement, that is signed or otherwise accepted by End
                  User in a manner chosen by Distributor. Synchronicity also
                  grants to Distributor an exclusive, non-transferable license
                  to use (and to sublicense its Authorized Resellers to use) of
                  up to ten (10) copies of the Products necessary for
                  evaluation, demonstration and training purposes in accordance
                  with the License Agreement (the "Not-for-Resale Copies"). The
                  Not-for-Resale Copies shall not count towards any sales
                  benchmarks or royalty payments due Synchronicity.
                  Synchronicity shall not appoint any other entity as a
                  distributor in Japan and shall not distribute the products in
                  Japan directly or indirectly during the term of this
                  agreement.

                  3.1.1    Synchronicity and Distributor have established target
                           revenue plan for the Products during the period
                           commencing from the Effective Date and ending on
                           December 31, 2001 as set forth in Exhibit E attached
                           hereto and incorporated herein by reference (the
                           "Revenue Plan"), and Distributor shall use
                           commercially reasonable efforts to meet the Revenue
                           Plan. Notwithstanding anything contained herein to
                           the contrary and for avoidance of doubts,
                           Synchronicity and Distributor acknowledge and agree
                           that the Revenue Plan shall not be construed

                                     Page 2
<PAGE>   3
                           as creating any legally binding obligation of
                           Distributor to purchase those amount of the Products.

         3.2.     In order to be eligible for the Product Support set forth in
                  Section 4 or the Product warranty set forth in Section 8, the
                  Products must be run on Authorized Hardware/Software
                  Configurations.

         3.3.     The Products are supplied to Distributor solely for the
                  purposes set forth in this Agreement. Distributor is
                  authorized to use and distribute the Products to Authorized
                  Resellers and End Users solely for such purposes, and may not
                  reproduce or modify the Products except as otherwise
                  specifically provided herein. Distributor shall have no right
                  to market or service products developed by Synchronicity other
                  than the Products in Exhibit C.

                  3.3.1.   During the term of this agreement Synchronicity shall
                           notify Distributor of the release of any new
                           Synchronicity product. Distributor shall have thirty
                           (30) days from the date of such notice to enter into
                           an amendment to this Agreement which adds the new
                           product to Exhibit C.

                  3.3.2.   If the parties do not enter into a mutually agreed
                           upon amendment to this Agreement, as provided in
                           Section 3.3.1 above, within the thirty (30) day
                           period, Synchronicity shall have no further
                           obligation to Distributor with respect to such
                           product and shall have no restriction on its
                           development or distribution for or within Japan or
                           otherwise.

         3.4.     Distributor acknowledges that its rights under this Agreement
                  are exclusive only within the geographic borders of Japan.
                  Synchronicity reserves the right to license Products to other
                  agents, distributors, value added resellers, original
                  equipment manufacturers, end users and other parties, located
                  outside Japan, provided, however, that Synchronicity shall not
                  appoint any other distributors, value added resellers, system
                  integrators or original equipment manufactures for
                  distribution of the Products in the Territory and shall not
                  distribute, market or license the Products to the End User,
                  directly or indirectly, in the Territory during the term of
                  this Agreement.

         3.5      Distributor may engage any Authorized Reseller in the
                  Territory to market and resell the Products to the End User
                  located within the Territory; provided, however, that
                  Distributor shall (i) cause Authorized Reseller to abide by
                  all the terms, conditions and provisions of this Agreement to
                  be performed on the part of Distributor (except any payment
                  obligations of Distributor to Synchronicity which shall be
                  always honored and discharged by Distributor) and (ii) be
                  responsible to Synchronicity for any act or omission of its
                  Authorized Reseller in violation of any such terms,
                  conditions, or provisions of this Agreement.

SECTION 4:  PRODUCT SUPPORT AND TECHNICAL TRAINING

         4.1.     Distributor agrees to provide First Line Support to End-Users
                  of the Products. The Support Agreement must, among other
                  things, clearly state that the agreement is assignable to
                  Synchronicity (or Synchronicity's designee) upon termination
                  of Distributor's right to provide First Line Support to End
                  User.

         4.2.     Distributor agrees to provide the marketing, sales, technical
                  support and staffing for the Products as set forth on Exhibit
                  D

                                     Page 3
<PAGE>   4
                  * Confidential Information has been omitted pursuant to Rule
                    406 under the Securities Act of 1933 and has been filed
                    separately with the Securities and Exchange Commission. The
                    locations of the omitted materials have been indicated with
                    asterisks.

         4.3.     Synchronicity will provide support to Distributor by
                  telephone, fax, the Internet or electronic mail during
                  Synchronicity's normal business hours for the purposes of
                  supporting End Users and Authorized Resellers. Distributor
                  will designate two (2) primary contacts to handle all contact
                  with Synchronicity.

         4.4.     Synchronicity shall make available all upgrades, updates and
                  enhancements specified in the end user licensing agreement for
                  US version Products.

         4.5.     Synchronicity shall provide Second Line Support to
                  Distributor.

SECTION 5:  PRICE, PAYMENT TERMS, AND RECORDS

         5.1.     In consideration of the exclusive license granted to
                  Distributor described in Section 3 above, Distributor shall
                  pay to Synchronicity a pre-payment license fee (the
                  "Pre-Payment License Fee") for the Products in the amount of *
                  Dollars (USD *) with a payment structure as follows:

                  (i)      *Dollars (USD *) payable within 45 days of completion
                           of this agreement, receipt of which is hereby
                           acknowledged by Synchronicity.

                  (ii)     * Dollars (USD *) payable by March 31, 2000.

                  (iii)    * Dollars (USD *) payable by June 30, 2000.

                  (iv)     * Dollars (USD *) payable by September 29, 2000.

                  (v)      * Dollars (USD *) payable by December 29, 2000.

                  (vi)     * Dollars (USD *) payable by March 30, 2001.

                  (vii)    * Dollars (USD *) payable by June 29, 2001.

                  (viii)   * Dollars (USD *) payable by September 28, 2001.

                  (ix)     * Dollars (USD *) payable by December 29, 2001

                  The Pre-Payment License Fee shall be applied as a credit
         against all future license fees for the Products payable by Distributor
         to Synchronicity pursuant to Section 5.2 of this Agreement.

                                     Page 4
<PAGE>   5
                  * Confidential Information has been omitted pursuant to Rule
                    406 under the Securities Act of 1933 and has been filed
                    separately with the Securities and Exchange Commission. The
                    locations of the omitted materials have been indicated with
                    asterisks.

         5.2.     The license fees to be paid by Distributor for Products shall
                  be determined by reference to Synchronicity's US Domestic
                  Pricing and Configuration Schedule, set forth in Exhibit B
                  hereto, less a * discount. The prices set forth in Exhibit B
                  may be amended from time to time by Synchronicity upon ninety
                  (90) days' prior written notice. All Not-for-Resale Copies of
                  Products used by Distributor or its Authorized Resellers for
                  evaluation, demonstration, support and training shall not be
                  subject to a fee. The license fee for other internal use of
                  the Products (other than evaluation, demonstration, support
                  and training) shall be in accordance with Exhibit B. In
                  addition, distributor will be granted the right to convert
                  remaining inventory of DesignSync and ProjectSync licenses
                  held on December 31, 1999 to other product license types of
                  equal cost as specified in Exhibit C.

         5.3.     If there is an increase in prices set forth in Exhibit B
                  attached hereto, then all End User orders for Products
                  received by Distributor and not yet shipped prior to the
                  effective date of the price increase are not subject to such
                  price increase. And, if Distributor shall deliver to
                  Synchronicity a copy of the quotation furnished to its
                  potential End Users no later than five (5) business days after
                  the receipt of notice for the price increase and Distributor
                  has received firm order from such End Users within ninety (90)
                  days after the effective date of such price increase, ex-price
                  shall apply to such orders. If there is a price decrease then
                  all End User orders for a Products received by Distributor and
                  not yet shipped prior to the effective date of the price
                  decrease will be subject to such price decrease.

         5.4.     All payments to Synchronicity shall be in U. S. dollars, and
                  are due within thirty (30) days after receipt of an invoice
                  issued by Synchronicity for the full amount owed for the
                  delivered Products. Except for the withholding income tax
                  assessed by the Japanese tax officer on the payments by
                  Distributor to Synchronicity hereunder, payments will be
                  conducted via cable transfer of funds to the bank account
                  specified by Synchronicity. Prices listed are exclusive of any
                  shipping costs, import duties, sales, use, value-added,
                  privilege, excise, or similar taxes or duties levied upon
                  Synchronicity, or any other charges or assessments established
                  by any government agency in Japan, that are based upon
                  licensing of the Products pursuant to this Agreement, all of
                  which shall be paid by Distributor. Synchronicity acknowledges
                  and agrees that the payment pursuant to this Agreement shall
                  be subject to the withholding income tax based on (i) Sections
                  161-7-2, 178, 179-1, and 212 of the Income Tax Laws of Japan,
                  and (ii) Article 14 of the Tax Convention between U.S.A. and
                  Japan (the "USA/Japan Tax Convention"). Distributor shall (i)
                  withhold such tax from the payment to Synchronicity, (ii) pay
                  such tax to the Japanese tax authority on behalf of
                  Synchronicity, and (iii) transmit to Synchronicity an official
                  tax receipt issued by the Japanese tax authority after such
                  tax payment. Synchronicity shall execute and deliver to
                  Distributor an appropriate application form and Distributor
                  shall execute such application form and file it with a
                  competent tax office in Japan in order to reduce an applicable
                  tax rate of withholding income tax in accordance with the
                  USA/Japan Tax Convention.

         5.5.     Distributor shall prepare and maintain complete and accurate
                  books and records documenting the licensing and servicing of
                  Products and any compensation received therefrom.

         5.6.     During the term of this Agreement and for a period of one year
                  thereafter, Synchronicity shall have the right, at its expense
                  and upon reasonable notice, to examine or have examined by an
                  accountant Distributor's books and records in connection with
                  the distribution of the Products under this Agreement during
                  the Distributor's normal business hours and without
                  interrupting Distributor's business no more than once
                  annually, in order to determine and verify performance under
                  this Agreement.

                                     Page 5
<PAGE>   6
         5.7.     In the event that Distributor at any time during the term of
                  this Agreement has outstanding payables to Synchronicity more
                  than one hundred twenty (120) days past due aggregating to 10%
                  of the total account balance, Synchronicity may elect, at its
                  discretion, to send notice of default of this contract to
                  Distributor and it shall be considered a material breach of
                  this Agreement. Additionally, any funds due Synchronicity from
                  Distributor over ninety (90) days past due will be subject to
                  an annual interest rate of 18%.

SECTION 6:  SALES COLLATERAL AND TRADEMARKS

         6.1.     Synchronicity will provide Distributor with up-to-date
                  electronic copies of all sales collateral, documentation, or
                  other promotional materials for Distributor's use in marketing
                  the Products. Distributor may purchase printed versions of
                  these materials as required at Synchronicity's reproduction
                  costs plus reasonable mark-up for administrative overhead.
                  Synchronicity may prohibit the use of any materials, which
                  include trademarks, which Synchronicity has not successfully
                  registered in Japan. Such materials may not be changed or
                  modified without the prior consent of Synchronicity.

         6.2.     All packaging, documentation and promotional materials
                  prepared by Distributor shall be subject to Synchronicity's
                  prior written approval, which approval shall be given within
                  five (5) business days after receipt of a sample and shall not
                  be unreasonably withheld. Synchronicity will provide
                  Distributor with copies of appropriate trademarks, trade
                  names, logos and identifying slogans (hereafter the "Marks"),
                  as described in Exhibit H attached hereto, in a format
                  suitable for incorporation into Distributor's packaging,
                  documentation and promotional materials so approved. Such
                  Marks may vary from the Marks utilized by Synchronicity in
                  jurisdictions other than the Territory.

         6.3.     Distributor will not remove, alter, cover, or obfuscate any
                  copyright notice, Mark or other proprietary rights, notice
                  placed by Synchronicity on the Products or any copy or portion
                  thereof. Distributor acknowledges that the Marks used by
                  Synchronicity or by Distributor in relation to the Products,
                  whether registered or not registered, belong exclusively to
                  Synchronicity. Distributor will, during the term of this
                  Agreement, use the Marks solely in connection with the
                  promotion and marketing of the Products and Synchronicity
                  hereby grants to Distributor, during the term of this
                  Agreement, a non-exclusive, nontransferable right to use and
                  reproduce the Marks solely for the purposes of promoting and
                  marketing the Products as authorized herein. Distributor will
                  accompany each use of the Marks with a conspicuous notation
                  that the Marks are owned by Synchronicity and any other
                  proprietary legend that Synchronicity determines reasonably
                  necessary to protect its rights herein. Distributor shall not
                  use the Marks in conjunction with the promotion or marketing
                  of services to be performed by Distributor except to the
                  extent necessary to indicate Synchronicity as the source of
                  training materials and only with Synchronicity's prior written
                  approval of such use. Distributor will not register any of the
                  Marks or any other mark, sign, symbol, design, device or
                  trademark used in relation to the Products. All rights which
                  may accrue to Distributor in relation to the Marks or any
                  other mark, sign, symbol, design, device or trademark used in
                  relation to the Products are understood to be the property of
                  Synchronicity, and Distributor agrees that, at Synchronicity's
                  request, Distributor will, at Synchronicity's expense, take
                  reasonable steps as are necessary to perfect such rights.

         6.4.     Distributor hereby acknowledges that Synchronicity has the
                  exclusive rights to license the use of the Marks and that by
                  reason of Distributor's use of the Marks under this Agreement,
                  it shall not acquire ownership of the Marks or any part
                  thereof. All use of the marks by Distributor shall inure to
                  Synchronicity's benefit.

                                     Page 6
<PAGE>   7
         6.5.     Upon termination of this Agreement, Distributor shall cease
                  all use of the Marks, except as necessary under Section 11.3.3

SECTION 7:  OTHER DISTRIBUTOR OBLIGATIONS

         7.1.     In addition to other terms and conditions set forth in this
                  Agreement, Distributor agrees as follows:

                  7.1.1.   By the fifteenth working day following the close of
                           each quarter, Distributor shall supply to
                           Synchronicity the following reports for the previous
                           calendar month: all shipments of Products to
                           Authorized Resellers and End Users; all orders
                           received for Products; all Authorized Resellers and
                           End User training conducted using Synchronicity
                           training materials; and consulting engagements
                           conducted using Synchronicity Process methodology.

                  7.1.2.   By the fifteenth working day following the close of
                           each quarter, Distributor shall promptly supply to
                           Synchronicity all new End User, for the purposes of
                           the calendar quarter, identifying information,
                           including name, location, division or group, name of
                           primary technical contact, all Passport
                           identification information as specified in the
                           License Agreement and a copy of the executed License
                           Agreement.

                  7.1.3.   Distributor shall promptly inform Synchronicity in
                           writing of all inquiries for the Products outside the
                           Territory.

                  7.1.4.   Distributor shall not export the Products in
                           violation of the export control laws of the United
                           States or of any other country, and agrees to
                           indemnify Synchronicity for any breach of this
                           warranty.

SECTION 8:  SYNCHRONICITY WARRANTY AND INDEMNITY

         8.1.     Synchronicity hereby warrants that it has the right to enter
                  into this Agreement and to grant the licenses and distribution
                  rights hereunder. Synchronicity agrees, at its expense, to
                  defend or, at its option, to settle any and all claim, action,
                  suit or proceeding brought against Distributor or ITI USA (as
                  defined in Section 13 below) Authorized Reseller and/or End
                  User (collectively, "Indemnitee") alleging that the
                  Distributor's use of the Products pursuant to this Agreement
                  infringes any United States or Japanese patents, copyrights,
                  trade marks, trade names or any other proprietary rights of
                  any third party, and to indemnify Indemnitee against any and
                  all claims, actions, suits, proceedings, losses, damages,
                  liabilities and expenses (including attorneys' fees) assessed
                  against Indemnitee or incurred by Indemnitee arising out of
                  such infringement, provided: (a) Distributor notifies
                  Synchronicity promptly and in writing that any such claim,
                  action or suit is threatened or has been brought; (b)
                  Synchronicity has the right to assume the defense of such
                  claim, action or suit with counsel selected by Synchronicity;
                  and (c) Synchronicity receives Distributor's full and complete
                  cooperation in the defense of such claim, action or suit.
                  Synchronicity shall have no liability for costs incurred or
                  settlements made without its consent.

         8.2.     In the event of any such claim, action or suit, Synchronicity
                  shall have the right, at its option, to either:

                                     Page 7
<PAGE>   8
                  8.2.1.   procure for Distributor and its End Users the right
                           to continue using and selling the Products,

                  8.2.2.   modify the Products so that they are non-infringing
                           to the extent that such functions of the Products are
                           maintained, or

                  8.2.3.   withdraw the Products.

         8.3.     In the event any Product is withdrawn, Distributor agrees to
                  cooperate with Synchronicity in the retrieval of such Product.
                  Synchronicity's sole liability to Distributor in such event
                  shall be to refund all amounts paid by Distributor to
                  Synchronicity for such Product.

         8.4.     Synchronicity does not warrant that the functions contained in
                  a Licensed Program will meet an End User's requirements or
                  that the operation of a Product will be error free. For ninety
                  (90) days from the date of delivery of the Products to End
                  Users by Distributor and provided that Products are run
                  exclusively on Authorized Hardware/Software Configurations,
                  Synchronicity warrants that the Products will perform as
                  described in the License Agreement in Exhibit A. If the
                  Product fails to perform as warranted, Distributor shall
                  notify Synchronicity of the problem with specificity, and
                  Synchronicity shall make reasonable efforts to remedy the
                  problem. If Synchronicity's efforts to remedy a problem are
                  unsuccessful, Distributor acknowledges and agrees that
                  Synchronicity's sole and exclusive obligations hereunder to
                  Distributor and its Authorized Resellers and End Users will be
                  limited to the replacements of defective media of the Product,
                  or to a refund to Distributor of the license fee paid by
                  Distributor pursuant to Section 5.2 above. Before returning
                  the Product to Synchronicity for replacement, Distributor must
                  first obtain a return merchandise authorization (RMA) from
                  Synchronicity's technical support function. Furthermore,
                  Synchronicity does not warrant any part of any Product that is
                  derived or licensed from a third party licensor if such third
                  party has not warranted, assumed liability of or provided
                  support to Synchronicity for such third party product.

         8.5.     THE FOREGOING LIMITED WARRANTY OF SYNCHRONICITY IS IN LIEU OF
                  ALL OTHER WARRANTIES OF SYNCHRONICITY, EXPRESS OR IMPLIED,
                  WITH RESPECT TO THE PRODUCTS, INCLUDING WITHOUT LIMITATION,
                  WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR
                  FITNESS FOR A PARTICULAR PURPOSE.

         8.6.     Notwithstanding anything in this Section 8, Synchronicity
                  shall not be liable for any damages caused by:

                  8.6.1.   any claim of infringement resulting in any way from
                           operating Products on other than Authorized Hardware/
                           Software Configurations;

                  8.6.2.   the use of the Products with infringing software or
                           data, or from modifications made to the software by
                           Distributor pursuant to the development effort set
                           forth in Section 2 of this Agreement.

                  8.6.3.   any modification of the Products provided by
                           Synchronicity by any person other than Synchronicity
                           without Synchronicity's approval.

         8.7.     THIS SECTION 8 STATES THE ENTIRE LIABILITY OF SYNCHRONICITY
                  FOR PATENT, COPYRIGHT, TRADEMARK OR OTHER INTELLECTUAL
                  PROPERTY RIGHT INFRINGEMENT OR FOR ANY BREACH OF WARRANTY,
                  EXPRESS OR IMPLIED.

                                     Page 8
<PAGE>   9
         8.8.     EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO SECTION 8.1 OF THIS
                  AGREEMENT, SYNCHRONICITY AGREES TO INDEMNIFY DISTRIBUTOR
                  AGAINST CLAIMS RESULTING FROM SYNCHRONICITY'S BREACH OF THE
                  WARRANTIES SET FORTH IN THIS SECTION 8, BUT IN NO EVENT SHALL
                  SYNCHRONICITY BE LIABLE TO DISTRIBUTOR OR TO ANY END USER FOR
                  ANY LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF USE OF HARDWARE,
                  OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
                  DAMAGES OF DISTRIBUTOR, ANY END USER OR ANY OTHER THIRD PARTY.
                  No action may be brought by Distributor against Synchronicity
                  beyond two (2) years after the cause of action has arisen or
                  should have arisen.

SECTION 9:  DISTRIBUTOR WARRANTY AND INDEMNITY

         9.1.     Distributor hereby warrants that it has the right to enter
                  into this Agreement. Distributor agrees to indemnify
                  Synchronicity against any and all losses, damage or liability
                  assessed against Synchronicity or incurred by Synchronicity
                  arising out of or in connection with any claim that any
                  portion of the Products developed by Distributor pursuant to
                  Section 2 hereunder (but not the portions of the Products that
                  remain unmodified from the Products delivered by Synchronicity
                  hereunder) infringe a patent, trademark, copyright or other
                  intellectual property right, provided: (a) Synchronicity
                  notifies Distributor promptly and in writing that any such
                  claim, action or suit is threatened or has been brought; (b)
                  Distributor has the right to assume the defense of such claim,
                  action or suit with counsel selected by Distributor; and (c)
                  Distributor receives Synchronicity's full and complete
                  cooperation in the defense of such claim, action or suit.
                  Distributor shall have no liability for costs incurred or
                  settlements made without its consent.

         9.2.     Distributor agrees to indemnify Synchronicity against any and
                  all losses, damage or liability assessed against Synchronicity
                  or incurred by Synchronicity arising out of or in connection
                  with any claim asserted against Synchronicity with respect to
                  Distributor's sales, marketing, support, distribution or
                  services of the Products hereunder, provided: (a)
                  Synchronicity notifies Distributor promptly and in writing
                  that any such claim, action or suit is threatened or has been
                  brought; (b) Distributor has the right to assume the defense
                  of such claim, action or suit with counsel selected by
                  Distributor; and (c) Distributor receives Synchronicity's full
                  and complete cooperation in the defense of such claim, action
                  or suit. Distributor shall have no liability for costs
                  incurred or settlements made without its consent. Nothing in
                  this Section shall effect Synchronicity's liability to
                  Distributor pursuant to Section 8 of this Agreement.

         9.3.     THIS SECTION 9 STATES THE ENTIRE LIABILITY OF DISTRIBUTOR FOR
                  PATENT, COPYRIGHT, TRADEMARK OR OTHER INTELLECTUAL PROPERTY
                  RIGHT INFRINGEMENT OR FOR ANY BREACH OF WARRANTY, EXPRESS OR
                  IMPLIED.

         9.4.     DISTRIBUTOR AGREES TO INDEMNIFY SYNCHRONICITY AGAINST CLAIMS
                  RESULTING FROM DISTRIBUTOR'S BREACH OF THE WARRANTIES SET
                  FORTH IN THIS SECTION 9, BUT IN NO EVENT SHALL DISTRIBUTOR BE
                  LIABLE TO SYNCHRONICITY FOR ANY LOSS OF PROFITS, REVENUE OR
                  BUSINESS OR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
                  DAMAGES OF SYNCHRONICITY. No action may be brought by
                  Synchronicity against Distributor beyond two (2) years after
                  the cause of action has arisen or should have arisen.

                                     Page 9
<PAGE>   10
SECTION 10:  PROPRIETARY & CONFIDENTIAL INFORMATION

         10.1.    Distributor recognizes that Synchronicity is the owner of the
                  Products licensed under this Agreement, the results of the
                  development performed hereunder by or on behalf of either
                  party, and all copies thereof, and of all copyright, trade
                  secret, patent and other intellectual or industrial property
                  rights therein, all of which are valuable property of
                  Synchronicity. To the extent necessary for Synchronicity to
                  own the entire right, title and interest in and to the results
                  of any development performed by Distributor under Section 2
                  hereof, in relation to the Products, Distributor does hereby
                  assign and agree to assign to Synchronicity, all that right,
                  title and interest in and to any such development, such
                  assignment occurring as soon as capable of taking place in law
                  or equity. Distributor shall obligate all persons employed or
                  engaged by Distributor to perform any such development under
                  Section 2 hereof to provide to Distributor, which shall supply
                  to Synchronicity at no additional charge, all such
                  assignments, rights and covenants as are deemed appropriate by
                  Synchronicity to assure and perfect such assignment.

         10.2.    Distributor shall take all reasonable measures to assist
                  Synchronicity in maintaining its proprietary rights. Such
                  measures shall include using diligent efforts to prevent End
                  Users from copying or using the Products outside the scope of
                  this Agreement or the License Agreement. In the event of any
                  violations or suspected violations of such provisions,
                  Distributor shall immediately notify Synchronicity and
                  Distributor will, at Synchronicity's expense, assist
                  Synchronicity in enforcing Synchronicity's proprietary
                  interest in the Products.

         10.3.    Distributor hereby acknowledges and agrees that Synchronicity
                  in any case has the right to enforce and protect its own
                  rights in the Products directly against any and all parties,
                  including, without limitation, End Users.

         10.4.    Except as specifically provided in this Agreement, neither
                  Distributor nor any End User is authorized to modify, enhance
                  or otherwise change the Products, including documentation and
                  any other related materials described in Exhibit C, without
                  the prior written consent of Synchronicity.

         10.5.    Distributor shall not cause or permit disclosure, copying,
                  display, loan, publication, transfer of possession (whether by
                  sale, exchange, gift, operation of law or otherwise) or other
                  dissemination of the Products, in whole or in part, to any
                  third party, except as permitted in this Agreement.

         10.6.    In any distribution of the Products, Distributor will preserve
                  and respect Synchronicity's copyright, trade secret, patent,
                  proprietary and/or other legal notices contained on or in
                  copies of the Products.

         10.7.    Distributor will maintain appropriate records relating to the
                  disposition and use of all copies of Products.

         10.8.    Distributor shall not disassemble or reverse compile any
                  Product or portion thereof, nor create any derivative works
                  thereof other than those specifically provided for hereunder,
                  except as permitted by applicable law, and to the extent that
                  Synchronicity is not permitted by such law to exclude or limit
                  such rights. Neither shall Distributor bypass any security
                  device provided with the Products.

         10.9.    Each party shall keep confidential any confidential or
                  proprietary information of the other party received from the
                  other party in writing and appropriately marked to indicate
                  its confidential or proprietary nature. If the disclosure is
                  oral, the information disclosed shall

                                    Page 10
<PAGE>   11
                  be identified as confidential and/or proprietary at or prior
                  to such oral disclosure, and the information disclosed is
                  reduced to writing and transmitted to the other party within
                  thirty (30) days of such oral disclosure. Neither party shall
                  have the obligation of confidentiality set forth in this
                  Section 10.9 if the confidential or proprietary information is
                  or becomes:

                  (i)    already known to receiving party; or

                  (ii)     publicly available through no fault of receiving
                           party; or

                  (iii)    independently developed by receiving party without
                           access to such information; or

                  (iv)     required to be disclosed pursuant to any statutory or
                           regulatory provision or court order.

                  (v)      received by receiving party without confidential
                           obligations or restrictions on use.

SECTION 11:  TERM AND TERMINATION OF AGREEMENT

         11.1.    The term of this Agreement shall enter into full force and
                  effect on the Effective Date and shall remain in force through
                  the Satisfactory Delivery Date and ends on December 31, 2001.
                  This Agreement shall automatically extend on a year to year
                  basis unless either party shall give written notice of
                  non-renewal to the other party, for cause or without cause,
                  not less than ninety (90) days prior to the expiration of the
                  then current term.

         11.2.    This Agreement may be terminated as follows:

                  11.2.1.  Except as otherwise herein provided, either party may
                           terminate this Agreement upon the other party's
                           failure to cure a default (including the failure to
                           make any of the prepayments or payments provided for
                           in Section 5) under this Agreement within thirty (30)
                           days of receipt of notice of default. Notwithstanding
                           the foregoing, Synchronicity may terminate this
                           Agreement immediately, upon written notice to
                           Distributor, if Distributor violates any terms and
                           conditions of or relating to Synchronicity's
                           proprietary rights or to United States export control
                           laws.

                  11.2.2.  If either party shall have ceased business, been
                           adjudged bankrupt or insolvent under the laws of any
                           relevant jurisdiction, made an assignment for the
                           benefit of creditors, or filed, or had filed against
                           it, a petition of bankruptcy, reorganization or other
                           insolvency proceeding, the other party may terminate
                           the Agreement upon written notice.

                  11.2.3.  If there should be any transfer of a controlling
                           interest in Distributor, Synchronicity may terminate
                           this Agreement upon thirty (30) days' written notice,
                           where such change, in the judgment of Synchronicity,
                           substantially impairs Distributor's ability to
                           perform its obligations pursuant to this Agreement.

                  11.2.4.  If either party chooses to terminate this Agreement
                           as set forth in Section 11.1 above.

                                    Page 11
<PAGE>   12
         11.3.    Upon termination or expiration of this Agreement, the duties
                  and rights of the parties shall be as follows:

                  11.3.1.  Distributor's right and license to market the
                           Products shall terminate and, except as provided
                           herein, Distributor shall immediately stop marketing
                           and using the Products, and shall cease to provide
                           Authorized Resellers and End Users with First Line
                           Support. Distributor shall immediately return to
                           Synchronicity all Products as well as all technical
                           and marketing materials relating to the Products and
                           all copies thereof. Distributor shall promptly return
                           to Synchronicity any confidential information
                           belonging to Synchronicity.

                  11.3.2.  Within ninety (90) days of termination or expiration
                           of this Agreement, a duly authorized officer of
                           Distributor shall certify in writing that all
                           Products and all technical and marketing materials
                           relating to the Products have been returned to
                           Synchronicity.

                  11.3.3.  Distributor shall have ninety (90) days to complete
                           sales to potential Authorized Resellers and End Users
                           contacted by Distributor prior to the date of
                           termination or expiration of this Agreement. During
                           this time, Synchronicity shall continue to provide
                           Distributor with Second Line Support in accordance
                           with Section 4 in order to assist Distributor in
                           completing sales to potential Authorized Resellers
                           and End Users contacted by Distributor prior to the
                           termination or expiration date.

                  11.3.4.  Within ninety (90) days of termination or expiration
                           of this Agreement, Distributor shall pay
                           Synchronicity all sums due and owing under this
                           Agreement on or prior to the effective date of such
                           termination. IN NO EVENT SHALL EITHER PARTY BE
                           REQUIRED TO PAY THE OTHER PARTY ANY DAMAGES OR
                           SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
                           OUT OF THE TERMINATION OR EXPIRATION OF THIS
                           AGREEMENT.

                  11.3.5.  All Product Support Agreements relating to the
                           Products between Distributor and End Users in effect
                           at the time of termination or expiration of this
                           Agreement shall at Synchronicity's request be
                           assigned by Distributor to Synchronicity (or its
                           designee), which shall thereupon assume the
                           performance of Distributor's First Line Support
                           obligations to each End User that has paid all fees
                           and charges due pursuant to such Product Support
                           Agreement (but not to any End User that has not paid
                           all such fees and charges).

                  11.3.6.  Termination or expiration of this Agreement shall not
                           terminate or cancel any sublicense to the Products
                           granted by Distributor or Authorized Resellers to End
                           User hereunder prior to the termination or expiration
                           of this Agreement.

SECTION 12:  GENERAL PROVISIONS

         12.1.    The parties agree to cooperate fully in exchanging all
                  consents, information and documents which may be reasonably
                  necessary in fulfilling the terms of this Agreement, including
                  such information and documents required under Japanese laws
                  and regulations.

         12.2.    This Agreement shall not create and shall not be construed as
                  creating any relationship of agency, partnership, joint
                  venture, or employment between the parties. Synchronicity and
                  Distributor enter this Agreement as and shall remain
                  independent parties.

                                    Page 12
<PAGE>   13
         12.3.    Neither party shall have the right or authority to assume,
                  create or enlarge any obligation or commitment on behalf of
                  the other party and shall not represent itself as having the
                  authority to obligate or bind the other party in any manner
                  except as provided for in this Agreement.

         12.4.    All notices or other communications given by either party to
                  the other under this Agreement shall be in writing and shall
                  be personally delivered or sent by registered or certified
                  mail, return receipt requested, to the other party at this
                  address set forth above or such other address as a party may
                  subsequently designate in writing. Notices shall be effective
                  upon receipt.

         12.5.    Neither party may assign, delegate or otherwise transfer any
                  of its rights or obligations under this Agreement without the
                  prior written consent of the other party. No assignment,
                  delegation, transfer or any attempt thereof in violation of
                  the foregoing shall be effective without such prior written
                  consent of the other party. This Agreement shall be binding
                  upon and inure to the benefit of the parties and their
                  respective successors, administrators, heirs, and assigns.

         12.6.    This Agreement, including all referenced and attached
                  Exhibits, supersedes all prior and contemporaneous agreements,
                  representations, negotiations, and understandings, including
                  oral representations, between the parties relating to this
                  Agreement, and is intended by the parties as a complete and
                  exclusive statement with respect to the subject matter hereof.
                  This Agreement may be modified only in a written instrument
                  executed by the authorized representatives of the parties. In
                  case of any discrepancy between this Agreement and any other
                  documents, the terms of this Agreement shall prevail.

         12.7.    No waiver of any provision of this Agreement shall be
                  effective unless in writing and signed by the authorized
                  representative of a party against whom the waiver is sought to
                  be enforced. Waiver of breach of any provision of this
                  Agreement on any occasion shall not be deemed a waiver of that
                  provision or of any other provision on any other occasion, nor
                  shall such waiver affect the right of either party to
                  terminate this Agreement. The remedies herein reserved shall
                  be cumulative and additional to any other remedies in law or
                  equity.

         12.8.    Because unauthorized use or transfer of the Products, or any
                  information contained therein, may diminish substantially the
                  value of such materials and irrevocably harm Synchronicity, if
                  Distributor breaches any of its obligations under this
                  Agreement, Synchronicity (without limiting its other rights or
                  remedies) shall be entitled to injunctive and/or equitable
                  relief, in addition to other remedies afforded by law, to
                  protect its interests.

         12.9.    In case of a dispute arising from the interpretation or
                  enforcement of patents, trademarks or copyrights, the parties
                  agree to submit to the exclusive jurisdiction of the United
                  States District Court for the District of Massachusetts,
                  located in Boston, Massachusetts, USA. All other disputes
                  shall be submitted exclusively to the rules then in effect of
                  Conciliation and Arbitration of the International Chamber of
                  Commerce. Such arbitration shall be held in the city and
                  country where the respondent resides. The arbitrator(s) shall
                  decide the matters submitted to them based upon the evidences
                  presented and the terms of this Agreement and arbitrator(s)
                  shall issue a written award which shall state the basis of the
                  award and include findings of fact and conclusions of law. The
                  award of the arbitration shall be final, non-appealable and
                  binding upon the parties and their respective successors and
                  permitted assigns. Judgment upon the award may be entered in
                  any court having the jurisdiction thereof. This Agreement will
                  not be governed by the United Nations Convention of Contracts
                  for the International Sale of Goods, the application of which
                  is hereby expressly excluded.

                                    Page 13
<PAGE>   14
         12.10.   The provisions of Sections 1, 6.3, 6.4, 6.5, 7, 8,9, 10, 11.3
                  and 12 shall survive the termination of this Agreement;
                  provided, however, that, Section 10.9 shall survive for three
                  (3) years thereafter.

         12.11    Neither party shall be liable hereunder by reason of any
                  failure or delay in the performance of its obligations
                  hereunder on accounts of strikes, riots, fires, flood, storm,
                  explosions, acts of God, war, governmental action, labor
                  conditions, earthquakes, or any other cause which is beyond
                  the reasonable control of such party.

         12.12    This Agreement shall be governed by and construed in
                  accordance with laws of Commonwealth of Massachusetts, without
                  regard to conflicts of law provisions.

         12.13    If any provision of this Agreement shall be held invalid or
                  unenforceable by a court of competent jurisdiction, the
                  remainder of this Agreement shall nevertheless continue in
                  full force and effect. All Section headings are provided for
                  the convenience or references only and shall not be construed
                  otherwise.

SECTION 13:  PURCHASE ORDER AND DELIVERY

         13.1.    All orders for the Products issued by Distributor are subject
                  to acceptance by Synchronicity and shall not be binding until
                  the written acceptance of Synchronicity is delivered to
                  Distributor, which acceptance shall not be unreasonably
                  withheld or delayed.

         13.2     Synchronicity must accept an order of Distributor within five
                  (5) business days after its receipt as long as the order is
                  consistent with the terms of this Agreement. Unless otherwise
                  expressly agreed to by Synchronicity and Distributor in
                  advance, all printed and other terms contained in purchase
                  orders, order acknowledgments, price list for the Products and
                  invoices contrary to this Agreement are hereby excluded and
                  shall be of no force and effect.

         13.3     Delivery of the Products ordered by Distributor hereunder
                  shall be F.O.B. Marlboro, Massachusetts, USA and all risk of
                  loss of and damages to the Products shall pass to Distributor
                  upon delivery by Synchronicity to a carrier designated by
                  Distributor. The term "F.O.B." shall be construed in
                  accordance with Massachusetts Uniform Commercial Code Chapter
                  106 Section 2-319.

SECTION 14:  ITOCHU TECHNOLOGY INC.

         14.      Synchronicity acknowledges and agrees that Distributor may
                  engage ITOCHU TECHNOLOGY INC. ("ITI"), a Delaware corporation
                  with its office currently located at 3100 Patrick Henry Drive,
                  Santa Clara, CA 95054 or any successor entity to act as an
                  order processing agent acting for and on behalf of Distributor
                  with its authority including, without limitation, to receive
                  shipment, place orders and effect payments from, with and to
                  Synchronicity, respectively, on behalf of Distributor.
                  Distributor shall be responsible to Synchronicity for any act
                  or omission of ITI regarding its activities contemplated
                  herein.

                                    Page 14
<PAGE>   15
SECTION 15:  SYNCHRONICITY'S OBLIGATION

         15.1     Synchronicity shall make the reasonable commercial efforts to
                  keep Distributor informed of United States' market trends, and
                  competitive products with respect to the Products and other
                  pertinent information which may aid Distributor in promoting
                  the Products.

         15.2     Synchronicity shall keep Distributor informed of
                  Synchronicity's technical developments and new products and
                  shall make the reasonable commercial efforts to provide such
                  information in advance of the initial introduction of such
                  products.

         15.3     Synchronicity shall be solely responsible for the design,
                  development, production and performance of the Products and
                  for the legal protection of its trademarks, tradenames,
                  copyrights and patents.

         15.4     Synchronicity shall provide to Distributor the names and the
                  addresses of end user prospects within the assigned Territory,
                  which Synchronicity had received as a result of advertising,
                  trade shows, and referrals by present end users or cooperative
                  marketing partners.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement under seal
as of the day and year indicated above in Marlboro, Massachusetts, USA

AGREED AND ACCEPTED                        AGREED AND ACCEPTED

SYNCHRONICITY, INC.                        ITOCHU TECHNO SCIENCE CORP.

By: /s/ Eugene Connolly                    By:    /s/ Hito Satake
   --------------------------------           ----------------------------------
Title:                                     Title:
      -----------------------------              -------------------------------
Date:                                      Date:
     ------------------------------             --------------------------------

AGREED AND ACCEPTED

ITOCHU CORPORATION

By:  /s/ Eizo Koyayashi
   --------------------------------
Title:
      -----------------------------
Date:
     ------------------------------

                                    Page 15

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