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Exhibit 10.27    
  

March 13,
2002 

Mr. Fred
L. Ruffin

3938 Turnley

Oakland, CA 94605 

Dear
Fred: 

        This
letter will confirm the terms and conditions of your employment as QRS' Senior Vice President, Human Resources, based out of Richmond, California. 

ANNUAL COMPENSATION  

        Our agreement regarding compensation is as follows: 

	•
	Your
annual base compensation will be $190,000 (before applicable withholding taxes and other deductions).
QRS employees are paid semi-monthly (i.e., on the fifteenth and last working day of each month).

	•
	In
addition, you will receive annual incentive compensation of up to 50% of base compensation for fiscal year
2002 that will be administered by me and reviewed by the Compensation Committee of the
Board of Directors. Your annual incentive compensation shall be based upon the Company's and your performance during the fiscal year as determined by
the Compensation Committee of the Board of Directors. For fiscal year 2002, your annual incentive compensation is guaranteed to be not less than $47,500
(before applicable withholding taxes and other deductions). The sum of your base compensation plus your annual incentive
compensation shall be your total target compensation.

        Your
total target compensation, including incentives, will be reviewed annually (unless there is a change in objectives, responsibilities,
etc., in which case it will be reviewed at that time), to ensure that it continues to be equitable, appropriate to your responsibilities and provide appropriate incentives and support to the agreed
objectives. 

BENEFITS  

        QRS offers a comprehensive benefits package including health, dental, vision, life, accidental death and dismemberment (AD&D) insurances, and a 401(k) plan. As a
Senior Vice President and Officer, you are provided with additional benefits as follows: 

        Disability
Insurance—The Company shall purchase and maintain in effect disability insurance sufficient to provide you with an income equal to 662/3% of your
base compensation while you are disabled and unable to perform the duties of your current employment with QRS. You will have the option of continuing this additional disability insurance coverage at
your own expense in the event of the termination of your employment. This additional insurance benefit is taxable and will be reported for tax purposes as additional income to you. 

        Liability
Insurance—The Company shall purchase and maintain in effect sufficient Officer's liability insurance to provide you with reasonable coverage, including the
provision of legal counsel and/or reimbursement of appropriate legal fees you pay personally, against all liability claims and judgments arising from your legal exercise of your duties as an Officer
of QRS, including any actions filed after you cease your duties as an Officer or in the event of the termination of your employment. The Company shall also provide in its bylaws (and, upon reasonable
request by you, in a written agreement), a full indemnification for you as a QRS officer, to the maximum extent permissible under Delaware law. 

 

        Life
Insurance—The Company shall purchase and maintain in effect group term life insurance for you with a death benefit of equal to 2 times your base salary with beneficiary
to be designated by yourself. At your option, you may choose to purchase additional life insurance through the supplemental term life plan. 

        PTO—You
will be entitled to 10 holidays per calendar year and 20 PTO (Personal Time Off) days per year. A prorated portion of PTO is accrued each pay period. PTO may be used
for vacation, illness or other purposes at your discretion. 

TERMINATION AND SEVERANCE  

        In the event the company terminates your employment without cause, you will become entitled to six (6) months of severance pay equal in the aggregate to
your total annual target compensation and benefits at the level in effect at the time of your termination. In addition, you shall be entitled to receive at the time of your termination the
pro-rata amount (based upon the length of your employment during the fiscal year) of your annual incentive compensation calculated at 100% of your target incentive. Your severance payments
will be made in accordance with the Company's standard payroll practices for current employees and will be subject to the Company's collection of all applicable withholding and other taxes. 

        For
purposes of this agreement, termination "for cause" shall mean a termination of your employment for any of the following reasons: (1) your failure to substantially perform the
material duties of your position with the Company after a written demand for substantial performance is delivered to you by the Company which specifically identifies the manner in which you have not
substantially performed those duties and which provides a reasonable period for you to cure those deficiencies; (2) a material breach by you of your obligations under any confidential or
proprietary information agreements with the Company or of any of your fiduciary obligations as an officer of the Company, (3) your failure to follow in a material respect the reasonable
policies or directives established on an employee-wide basis by the Company, after written notice to you indicating the policies or directives with which you are not in material compliance
and which provides a reasonable period for you to cure those deficiencies, (4) any willful misconduct on your part having a material detrimental effect on the Company, or (5) any
unauthorized activity on your part which creates a material conflict of interest between you and the Company after you have been provided with written notice of the unauthorized activity and a
reasonable opportunity to refrain from that activity. 

CHANGE OF CONTROL BENEFITS  

        A. Should there occur a Corporate Transaction or a Change in Control (as those terms are defined in the Company's 1993 Stock Option/Stock Issuance Plan) and
either (i) your employment is subsequently terminated without cause or (ii) you subsequently resign by reason of a material change in your base compensation, your targeted annual
incentive compensation, your annual total target compensation, or
your benefits (for this purpose, 15% will be deemed a material reduction), a material reduction in your duties or responsibilities, or a change in your principal place of employment by more than 35
miles, then you will be entitled to six (6) months of severance pay equal in the aggregate to your targeted total annual target compensation and benefits at the level in effect at the time of
your termination or resignation or (if greater) at the level in effect immediately prior to the Corporate Transaction or Change in Control. In addition, you shall be entitled to receive at the time of
your termination the pro-rata amount (based upon the length of your employment during the fiscal year) of your annual incentive compensation calculated at 100% of your target incentive.
Your severance payments will be made in accordance with the Company's standard payroll practices for current employees and will be subject to the Company's collection of all applicable withholding
taxes. 

2

 

        B.
Except to the extent otherwise provided in paragraph C below, should a Corporate Transaction or Change in Control occur during your period of employment with the Company, then
(i) all of your outstanding options will, immediately prior to the specified effective date for the Corporate Transaction or Change in Control, become exercisable for all the shares at the time
subject to those options, whether or not those options are to be assumed or replaced with a cash incentive program, and those accelerated options may be exercised for all or any portion of the option
shares as fully vested shares; and (ii) all of your unvested shares of QRS stock will immediately vest at the time of such Corporate Transaction or Change in Control. 

        C.
However, the following limitation will be in effect for (i) all of your unvested shares of QRS stock and (ii) any unvested options which are to be assumed by the
successor entity (or parent company) or otherwise continued in effect or which are to be replaced with a cash incentive program which preserves the spread existing at the time of such Corporate
Transaction or Change in Control on any shares for which your options are not otherwise at that time exercisable (the excess of the fair market value of those shares over the exercise price): 

The
accelerated vesting of those unvested shares and options will be limited to the extent and only to the extent necessary to assure that the parachute payment attributable to the accelerated vesting
of those shares and options would not constitute an excess parachute payment under Internal Revenue Code Section 280G(b). 

To
the extent one of more of your options or unvested shares do not vest on an accelerated basis upon a Corporate Transaction or Change in Control by reason of such limitation, those options will
continue to become exercisable in accordance with the original exercise schedule indicated in the respective grant notices for those options, and those unvested shares will continue to vest in
accordance with the original vesting schedule set forth in the applicable Restricted Stock Agreements. However, should either (i) your employment be terminated without cause or (ii) you
resign by reason of a material change in your base compensation, your targeted annual incentive compensation, your annual total target compensation, or your benefits (for this purpose, 15% will be
deemed a material reduction), a material reduction in your duties or responsibilities, or a change in your principal place of employment by more than 35 miles, at the time of such Corporate
Transaction or Change in Control or within twenty four
(24) months thereafter, then each of your outstanding options, to the extent not otherwise fully exercisable at that time, shall automatically accelerate and become immediately exercisable for
all the option shares and may be exercised for any or all of those shares as fully vested shares at any time prior to the expiration or sooner termination of the option term. In addition, all of your
unvested shares will immediately vest upon such a termination of employment or resignation. 

        D.
Any of your options which are assumed by the successor entity (or parent company) in the Corporate Transaction or are otherwise continue in effect following the Change in Control
transaction shall be appropriately adjusted to apply and pertain to the number and class of securities which would have been issued to you in the consummation of such Corporate Transaction or Change
in Control had the options been exercised immediately prior to such event. Appropriate adjustments shall also be made to the option prices payable per share, provided the aggregate option prices
payable shall remain the same. 

EMPLOYMENT AT WILL  

        Your employment in the position of Senior Vice President of Human Resources is and will remain at all times an Employment At
Will. This means that your position is for no set period or term and just as you have the right to resign your position, at any time, for any reason, QRS reserves the right to
terminate your employment, at any time, with or without good cause and with or without notice. This letter supersedes and replaces all prior representations, offers, understandings, and agreements
between 

3

 

the Company and you regarding the terms and conditions of your at will employment with the Company. Neither subsequent agreement contrary to this nor any amendment to this term can be made unless it
is in writing and signed by both of us and copied to the Chairman of the Compensation Committee. 

        Fred,
I feel that QRS is putting together an excellent team and I am convinced you have the background, skills and leadership abilities to assist QRS in achieving its business
objectives. I feel you will be an outstanding addition to our team. I look forward to working with you. 

Sincerely,

Elizabeth
A. Fetter

President, Chief Executive Officer and Director 

        I
accept the terms and conditions above and understand and agree that it supersedes any other representations, offers, understandings, and agreements, written or oral, I may have with
QRS with respect to employment or compensation by QRS whether including salary, incentive, options, termination, and severance. 

	 
	 	 

	/s/ FRED L. RUFFIN
 Fred L. Ruffin	 	March 13, 2002
 Date

4

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Exhibit 10.28    
  

March 28,
2001 

Brian
Marsden

Royal Albert House, Sheet Street

Windsor, Berkshire, England SL4 lBE 

Dear
Brian, 

        Following
the close of our 2000 business, the development of our 2001 plan and our recent discussions, it is with pleasure that I confirm our verbal offer for your continued employment
with QRS Corporation. The following summarizes our offer: 

POSITION  

        You will have overall corporate responsibility for Senior Vice President, International. You are a member of the Corporate Management Committee and you may attend
Board of Directors meetings at the invitation of the Board. 

REPORTING TO  

        John Simon, CEO 

LOCATION  

        Windsor, Berkshire, England 

MISSION STATEMENT  

        As a key executive of QRS, you should ensure continued focus on the long-term mission of QRS: 

	•
	We
are the leader in network-centric, inter-enterprise electronic commerce solutions that materially improve our customers' performance.

	•
	We
will serve the global consumer good demand chain.

	•
	We
will exceed customer expectations for service quality.

	•
	We
will be recognized as an exciting and rewarding place to work.

	•
	We
will provide superior returns to our shareholders. 

        In
addition, as a key executive of QRS, you also have as continuing, significant responsibility the development and maintenance of QRS' management process and promotion of and adherence
to its core values among its associates 

KEY OBJECTIVES  

        As a key executive of QRS, your focus in 2001 should be on successfully addressing the critical issues required for QRS to exceed our financial plan. Your
objectives will be detailed in the 2001 Annual Incentive Compensation Plan (See Addenedum A) 

ANNUAL COMPENSATION  

        Your annual compensation will be administered by me and reviewed by the Compensation Committee of the Board of Directors. 

	•
	Your
base compensation will be $225,000 per year 

	•
	In
addition, your targeted annual incentive compensation will be $260,000 or 115.5% of your base compensation. For details of your incentive compensation
plan, please refer to Addendum A.

	•
	Therefore,
the annual total target compensation (base plus incentive at 100% of plan) shall be $485,000.

	•
	At
your option, you may have a non-recoverable draw on your annual incentive bonus of $135,000 on a regular basis at each pay period. 

        Your
compensation will be reviewed at the first day of the quarter immediately following the second quarter in which the company is on its financial plan and budget, (i.e., if the
company reaches its correct financial plan by Ql, your compensation will be reviewed on the first day of Q3. 

        Otherwise,
your compensation including incentives, will be reviewed in the first quarter of each year (unless there is a change in objectives, locations, etc., in which case it will be
reviewed at that time), to ensure that it continues to be equitable, appropriate to the location and provide appropriate incentives and support to the agreed objectives. 

LONG TERM INCENTIVES  

        As a Senior Vice President of QRS, on January 2, 2001, you were entitled to convert your stock options into restricted QRS stock. If you elected to convert
your stock options into restricted shares, the restricted shares will be subject to the terms and conditions of the restricted stock award program and will be covered by the acceleration and change of
control provisions (if any) set forth in this letter. If you did not elect to convert your stock options into restricted shares, your stock options will remain
subject to the terms of their original grant. The Board of Directors may grant you more stock options in the future with the approval of the Compensation Committee. The detail of your current stock
option grants and restricted stock is attached in Addendum B. 

BENEFITS  

        In addition to the benefits available to all QRS associates as defined in the Employee Handbook; as a Senior Vice President and Officer you are provided with
additional benefits as follows: 

        Disability
Insurance—The Company shall purchase and maintain in effect disability insurance sufficient to provide you with an income equal to 66% of your base compensation
while you are disabled and unable to perform the duties of your current employment with QRS. You will have the option of continuing this additional disability insurance coverage at your own expense in
the event of the termination of your employment. This additional insurance benefit is taxable and will be reported for tax purposes as additional income to you. 

        Liability
Insurance—The Company shall purchase and maintain in effect sufficient Officer's liability insurance to provide you with reasonable coverage, including the
provision of legal counsel and/or reimbursement of appropriate legal fees you pay personally, against all liability claims and judgments arising from your legal exercise of your duties as an Officer
of QRS, including any actions filed after you cease your duties as an Officer or in the event of the termination of your employment. The Company shall also provide in its bylaw as full indemnification
for you as a QRS officer to the maximum extent permissible under Delaware law. 

TERMINATION AND SEVERANCE  

        This position is for no set period or term and just as you have the right to resign your position, at any time, for any reason, QRS reserves the right to
terminate your employment, at any time, with or without cause, with or without notice. 

        In
the event your employment is terminated without cause, you will become entitled to twelve (12) months of severance pay equal in the aggregate to your targeted total annual
compensation and benefits at the level in effect at the time of your termination. Your severance payments will be made in 

accordance with the Company's standard payroll practices for current employees and will be subject to the Company's collection of all applicable withholding taxes. 

        For
purposes of this agreement, termination "for cause" shall mean a termination of your employment for any of the following reasons: (1) your failure to substantially perform the
material duties of your position with the Company after a written demand for substantial performance is delivered to you by the Company which specifically identifies the manner in which you have not
substantially performed those duties and which provides a reasonable period for you to cure those deficiencies; (2) a material breach by you of your obligations under any confidential or
proprietary information agreements with the Company or of any of your fiduciary obligations as an officer of the Company, (3) your failure to follow in a material respect the reasonable
policies or directives established on an employee-wide basis by the Company, after written notice to you indicating the policies or directives with which you are not in material
compliance, (4) any willful misconduct on your part having a material detrimental effect on the Company or (5) any unauthorized activity on your part which creates a material conflict of
interest between you and the Company after you have been provided with a reasonable opportunity to refrain from that activity. 

        In
the event you resign your employment you will be entitled to all salary, wages and accrued vacation and any other group health benefits due through the date of your resignation. You
will not be entitled to any unpaid annual incentive compensation. Additionally, any stock options granted to you that have not vested by the date of your resignation shall terminate. 

CHANGE OF CONTROL BENEFITS  

        Should there occur a Corporate Transaction or a Change in Control (as those terms are defined in the Company's 1993 Stock Option/Stock Issuance Plan) and either
(i) your employment is subsequently terminated without cause or (ii) you subsequently resign by reason of a material change in your base compensation, your targeted annual incentive
compensation, your annual total target compensation, or your benefits (for this purpose, 15% will be deemed a material reduction), a material reduction in your duties or responsibilities, or a change
in your principal place of employment by more than 50 miles, then your QRS stock options and restricted shares shall immediately vest in full. Also, you will be entitled to twelve (12) months
of severance pay equal in the aggregate to your targeted total annual compensation and benefits at the level in effect at the time of your termination or resignation or (if greater) at the level in
effect immediately prior to the Corporate Transaction or Change in Control. Your severance payments will be made in accordance with the Company's standard payroll practices for current employees and
will be subject to the Company's collection of all applicable withholding taxes. 

        Alternatively,
if there is a change of control of the Company (as defined in the stock option plan) and within 12 months of such change of control, either (i) your
employment is terminated other than for cause, as defined above, or (ii) there is a material reduction in salary, (for this purpose, 15% will be deemed a material reduction), or a material
reduction in your responsibility and as a result you choose to resign, you will be paid the base compensation and benefits for a further 12 months from the time of such reduction and your share
option (s) or restricted stock will vest in full. In addition, should there be a change in control prior to the full vesting of your share grant(s) or restricted stock, following which change
in control you remain employed by the successor corporation for a period of 12 months, the unvested shares subject to that option or restricted stock will accelerate and vest in full
12 months following the date of the change in control. 

EMPLOYMENT AT WILL  

        As you may be aware QRS Corporation is an At Will employer. This means that your position is for no set period or
term and just as you have the right to resign your position, at any time, for any reason, QRS reserves the right to terminate your employment, at any time, with or without cause and with or without
notice. If any contrary representation has been made to you, this letter supersedes it. 

No subsequent agreement contrary to this nor any amendment to this term can be made unless it is in writing and signed by both you and the VP, Human Resources. 

	 
	 	 

	Sincerely,	 	 
	

 John Simon, CEO	
 	

 

        I
accept this ongoing position with QRS Corporation on these terms and conditions on the terms above and understand and agree that it supersedes any other agreement, written or oral, I
may have with QRS with respect to employment or compensation by QRS including salary, incentive, options, termination and severance. 

	 
	 	 

	
 Brian Marsden	 	
 Date

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Exhibit 10.28

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