Document:

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                                                                   Exhibit 10.13

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                    CLAIMS ADMINISTRATION SERVICES AGREEMENT

                                     between

                        INSURANCE NETWORK SERVICES, INC.
                                    (as INS)

                                       and

                      MAGNA FLORIDA INSURANCE COMPANY, INC.
                                (as the Company)

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                               ------------------

                                January 21, 2000

                               ------------------

     THIS AGREEMENT IS SUBJECT TO ARBITRATION PURSUANT TO THE FLORIDA
ARBITRATION CODE, FLORIDA STATUTE SECTION 682.

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     THIS AGREEMENT, dated as of the 21st day of January, 2000 (the
"Agreement"), between Insurance Network Services, Inc., a South Carolina
corporation ("INS"), and Magna Florida Insurance Company, Inc., a Florida
corporation (the "Company").

                                R E C I T A L S:

     WHEREAS, INS has significant experience in insurance claims administration
services in the United States; and

     WHEREAS, the Company desires to appoint INS as its claims administrator and
INS desires to accept such appointment subject to the terms and conditions set
forth in this Agreement;

     NOW, THEREFORE, in consideration of the mutual representations, warranties,
covenants and agreements, and upon the terms and subject to the conditions
hereinafter set forth, the parties do hereby agree as follows:

                                    ARTICLE I

                                   APPOINTMENT

     1.01 APPOINTMENT. The Company hereby appoints INS to act as Claims
Administrator, as hereinafter described, on behalf of the Company and, by the
execution hereof, INS accepts such appointment for an initial term of ten (10)
years.

                                   ARTICLE II

                         DUTIES OF CLAIMS ADMINISTRATOR

     2.01 DUTIES. The Company acknowledges that INS may subcontract with an
independent contractor to perform all or part of the claims administration
services set forth below, subject to the requirements of this Agreement or may
assign certain duties to certain of its affiliates:

     (a)  LOSS NOTIFICATION. INS will provide a statewide Florida network for
the reporting of claims of the Company's insureds, including maintaining a
Florida address, telephone and facsimile and/or data centers to be used for this
purpose. INS will receive the notice of loss from the policy-processing vender.

     (b)  COVERAGE VERIFICATION. Coverage will be verified by the
policy-processing vender of the Company. INS will properly apply the coverage to
the particular claim.

     (c)  CLAIMS INVESTIGATION. INS shall require the assigned adjuster to
handle claims in accordance with the Company's rules and regulations and
generally accepted insurance industry standards. All claims will be processed in
compliance with law. INS will monitor all open claim files utilizing means
deemed appropriate for claims settlement. INS will require appropriate
documentation of each claim file which provides a tracing record of each loss,
the investigation, the damage assessment and other pertinent information
associated with each claim handling decision.

     (d)  CLAIM NEGOTIATION/SETTLEMENT. INS shall require that claims are
handled and settled in accordance with the Company's policies and with an
emphasis placed on expense control and appropriate settlement in compliance with
applicable law.

     (e)  SALVAGE/SUBROGATION PURSUIT. INS will, when appropriate, undertake all
necessary procedures through salvage or subrogation to pursue the recovery of
loss expenditures. Subrogation activities consist of pursuit of subrogation
recoveries, including without limitation notification of subrogation interest,
follow-up activity, letters, filing of appropriate arbitration forms, and
initiation of litigation if necessary. INS will implement all subrogation or
salvage programs reasonably adopted by the Company.

     (f)  CATASTROPHIC RESPONSE TEAM. INS shall maintain or contract with an
adequate number of claims personnel to respond to a catastrophe and shall file a
Catastrophe Response Plan with the Company within ten (10) days of the full
execution of this Agreement and thereafter by July 1 of each year during the
term hereof. INS shall make such changes to the Catastrophe Response Plan as the
Company may reasonably request, and INS shall implement such changes in a timely
manner. The Company acknowledges that INS may subcontract with an independent
contractor to perform all or part of the Catastrophe Response Plan, subject to
the requirements of this Agreement.

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     (g)  HARD COPY FILES. INS shall be responsible for the preparation and
maintenance of hard copy files, or other commercially acceptable documentation,
of claims activities established and maintained in a commercially reasonable
fashion which shall be maintained by INS for a retention period of at least
three (3) years subsequent to the year of the claim's closure. After the
retention period, INS shall deliver the files or documentation to the Company.

     (h)  ADDITIONAL DUTIES. INS shall be responsible for all additional claims
handling and administrative duties as set out in the attached SCHEDULE B.

     2.02 COMPLAINT LOG. INS shall establish a tracking system for complaints
received from the Company's insureds with respect to the Company business
handled by INS. The Complaint Tracking Log shall be established and maintained
in accordance with applicable laws and applicable rules and orders of any
appropriate Department of Insurance.

     2.03 ADDITIONAL SERVICES. INS shall render other reasonable services as are
reasonably necessary or appropriate to properly provide the
Company services, and fulfill the functions, as provided for and intended by
this Agreement.

     2.04 ANTI-FRAUD INVESTIGATION COMPLIANCE. INS shall have filed with the
Division of Insurance Fraud of the Florida Department of Insurance on or before
the ninetieth day after the date this Agreement becomes effective all required
documentation indicating implementation of, and compliance with 626.9891, F.S.
concerning anti-fraud investigative units. INS shall provide the Company copies
of all submissions made to the Florida Department of Insurance pursuant to this
provision and copies of all Florida Department of Insurance responses.

     2.05 AUDIT. INS shall make internal audits, including claim audits, of its
business at such time and intervals and in such manner and detail as the Company
shall reasonably request and require. However, INS-initiated internal audits
shall occur annually, the results of which shall be reported to the Company no
later than thirty (30) days following completion of same.

     2.06 RECORDS. INS shall cooperate fully with all officers, employees,
agents or other representatives of the Company, or any appropriate Department of
Insurance representative(s) during audits, investigations or examinations made
and conducted by the Company, or such Department of Insurance representative(s)
and shall permit such persons to have full access, during the normal business
hours, to all books and records of INS pertaining to the services rendered or to
be rendered by INS pursuant to this Agreement.

                                   ARTICLE III

                                  COMPENSATION

     3.01 FEE SCHEDULE. The Company shall compensate INS for the services
rendered by INS in accordance with SCHEDULE A attached hereto. The Company will
pay INS the compensation earned in accordance with this agreement monthly within
30 days of the end of each month. INS may amend SCHEDULE A from time to time to
reflect reasonable increases or decreases associated with costs of providing the
services pursuant to this Agreement.

                                   ARTICLE IV

                                  RELATIONSHIP

     4.01 INDEPENDENT CONTRACTOR. INS shall be deemed an independent contractor,
performing for the Company services free from any supervision or control by the
Company, except such supervision and control as may be exercised by the Company
in connection with enforcing compliance with the terms of this Agreement,
applicable laws and applicable rules or orders of any appropriate Department of
Insurance. The Company acknowledges that INS is acting solely as a Claims
Administrator under this Agreement and that INS shall have no liability as an
insurer in connection with the risks insured.

                                    ARTICLE V

                                 INDEMNIFICATION

     5.01 INS. INS shall indemnify and hold the Company harmless from and
against all claims, losses, damages, liabilities, judgments or settlements,
including without limitation reasonable costs, expenses and attorney's fees,
arising out

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of the relationship of the parties under the terms of this Agreement caused by
INS' act, error or omission, except to the extent the Company has caused,
contributed to or compounded such act, error or omission.

     5.02 THE COMPANY. The Company shall indemnify and hold INS harmless from
and against all claims, losses, damages, liabilities, judgments or settlements,
including without limitation reasonable costs, expenses and attorney's fees,
arising out of the relationship of the parties under the terms of this Agreement
caused by the Company's act, error or omission, except to the extent INS has
caused, contributed to or compounded such act, error or omission.

                                   ARTICLE VI

                                   TERMINATION

     6.01 TERMINATION. After the initial term, either party may terminate this
Agreement by providing the other party with written notice to such effect ninety
(90) days prior to the effective date of termination. If either party materially
breaches this Agreement and fails to cure such breach after 90 days written
notice of such breach from the non-breaching party, the non-breaching party may
terminate this Agreement upon 10 days written notice.

                                   ARTICLE VII

                                  MISCELLANEOUS

     7.01 ENTIRE AGREEMENT. This Agreement (including the attached Schedules)
constitutes the sole understanding of the parties with respect to the subject
matter hereof; PROVIDED, HOWEVER, that this provision is not intended to
abrogate any other written agreement between the parties executed with or after
this Agreement. No amendment, modification or alteration of the terms or
provisions of this Agreement shall be binding unless the same shall be in
writing and duly executed by the parties hereto.

     7.02 PARTIES BOUND BY AGREEMENT; SUCCESSORS AND ASSIGNS. The terms,
conditions and obligations of this Agreement shall inure to the benefit of and
be binding upon the parties hereto and their respective successors and assigns.
Without the prior written consent of INS, the Company may not assign its rights,
duties or obligations hereunder or any part thereof to any other person or
entity. INS may assign its rights and duties hereunder in whole or in part to
one or more of its affiliates.

     7.03 COUNTERPARTS. This Agreement may be executed in one or more
counterparts, each of which shall for all purposes be deemed to be an original
and all of which shall constitute the same instrument.

     7.04 HEADINGS. The headings of the Articles, Sections and paragraphs of
this Agreement are inserted for convenience only and shall not be deemed to
constitute part of this Agreement or to affect the construction hereof.

     7.05 MODIFICATION AND WAIVER. Any of the terms or conditions of this
Agreement may be waived in writing at any time by the party that is entitled to
the benefits thereof. No waiver of any of the provisions of this Agreement shall
be deemed to or shall constitute a waiver of any other provision hereof (whether
or not similar).

     7.06 NOTICES. Any notice, request, instruction or other document to be
given hereunder by any party hereto to any other party hereto shall be in
writing and delivered personally or by telecopy transmission or sent by
registered or certified mail or by any express mail service, postage or fees
prepaid,

if to INS to:

                      Insurance Network Services, Inc.
                      Attn: President
                      P.O. Box 100111
                      Columbia, South Carolina  29202

with a copy to:

                      Mr. Matthew P. McClure, Esq.
                      The Seibels Bruce Group, Inc.

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                      P.O. Box One
                      Columbia, South Carolina  29202

if to the Company to:

                      Magna Florida Insurance Company, Inc.
                      Attn: President
                      1680 Fruitville Road
                      Suite 200
                      P.O. Box 3918
                      Sarasota, Florida  34200

or at such other address or number for a party as shall be specified by like
notice. Any notice that is delivered personally or by telecopy transmission in
the manner provided herein shall be deemed to have been duly given to the party
to whom it is directed upon actual receipt by such party or its agent. Any
notice which is addressed and mailed in the manner herein provided shall be
conclusively presumed to have been duly given to the party to which it is
addressed at the close of business, local time of the recipient, on the fourth
business day after the day it is so placed in the mail or, if earlier, the time
of actual receipt.

     7.07 GOVERNING LAW; CONSTRUCTION. THIS AGREEMENT SHALL BE CONSTRUED IN
ACCORDANCE WITH AND GOVERNED BY THE LAWS OF THE STATE OF FLORIDA WITHOUT GIVING
EFFECT TO THE PRINCIPLES OF CONFLICTS OF LAW THEREOF. NO PROVISION OF THIS
AGREEMENT OR ANY RELATED DOCUMENT SHALL BE CONSTRUED AGAINST OR INTERPRETED TO
THE DISADVANTAGE OF ANY PARTY HERETO BY ANY COURT OR OTHER GOVERNMENTAL OR
JUDICIAL AUTHORITY BY REASON OF SUCH PARTY'S HAVING OR BEING DEEMED TO HAVE
STRUCTURED OR DRAFTED SUCH PROVISION.

     7.08 ARBITRATION.

          (a)   Each party agrees to the extent any dispute arising in
connection with this Agreement is not resolved by voluntary agreement of the
parties, such dispute shall be exclusively and finally settled by arbitration in
accordance with the provisions of this Section 7.08. If any such dispute arises,
any party may at any time deliver written notice that it intends to submit such
dispute to arbitration. If such notice is delivered to the other parties, then
the party that delivered such notice shall be entitled to direct submission of
the dispute to arbitration. Notwithstanding this Section 7.08, each party shall
have the right to seek from any court of competent jurisdiction, pending the
establishment of the arbitral tribunal, relief in aid of arbitration or to
protect the rights of such party in respect of this Agreement. Any request for
such interim relief by a party shall not be deemed incompatible with, or a
waiver of, this agreement to arbitrate.

          (b)   Such arbitration shall be held in Jacksonville, Florida (which
shall be the exclusive location of such arbitration unless otherwise agreed by
the parties) in accordance with the rules and regulations of the American
Arbitration Association, with pre-hearing discovery rights in accordance with
the Federal Rules of Civil Procedure (PROVIDED that the foregoing shall not
limit the power of the arbitrator(s) to accord the parties greater rights of
inspection and discovery than they would have in a suit at law). The
determination of the arbitrator(s) shall be conclusive and binding upon the
parties, and any determination by the arbitrator(s) of an award may be filed
with the clerk of a court of competent jurisdiction as a final adjudication of
the claim involved, where application may be made to such court for a judicial
acceptance of the award and an order of enforcement, as the case may be. The
expenses of each party, including legal and accounting fees, if any, with
respect to the arbitration, shall be borne by such party, except to the extent
otherwise directed by the arbitrator(s). The arbitrator(s) shall designate the
parties to bear the expenses of the arbitrator(s) or the respective amounts of
such expense to be borne by each party.

                            [SIGNATURE PAGE FOLLOWS.]

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     IN WITNESS WHEREOF, each of the parties hereto has caused this Agreement to
be executed on its behalf on the date indicated.

INS:

INSURANCE NETWORK SERVICES, INC.

By:  /s/ Michael A. Culbertson
   ----------------------------------
     Name: Michael A. Culbertson
     Title: President and CEO

THE COMPANY:

MAGNA FLORIDA INSURANCE COMPANY, INC.

By:  /s/ Richard Davies
   ----------------------------------
     Name: Richard Davies
          ---------------------------
     Title: S.V.P & Sec.
           --------------------------

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                                  EXHIBIT LIST

Schedule A - Compensation Schedule
Schedule B - Claims Administration Plan

             REGISTRANT UNDERTAKES TO PROVIDE COPIES OF THE EXHIBITS
                  TO THE COMMISSION SUPPLEMENTALLY UPON REQUEST

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                                 AMENDMENT NO. 1

                                       TO
                    CLAIMS ADMINISTRATION SERVICES AGREEMENT

     THIS AMENDMENT (the "Amendment"), made effective as of this 4th day of
October, 2002, by and between INSURANCE NETWORK SERVICES, INC., a South Carolina
corporation ("INS"), and QualSure Insurance Corporation, formerly known as Magna
Florida Insurance Company, Inc., a Florida corporation (the "Company"), is
hereinafter set forth:

                              W I T N E S S E T H:

     WHEREAS, INS and the Company are parties to that certain Claims
Administration Services Agreement dated January 21, 2000; and

     WHEREAS, INS and the Company desire to amend the Claims Administration
Services Agreement in certain respects;

     NOW, THEREFORE, for and in consideration of the mutual covenants,
agreements, representations and warranties herein contained, and for the other
good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties agree as follows:

     SECTION 1. AMENDMENTS.

             A. Section 1.01 of the Claims Administration Services Agreement is
hereby amended by replacing it in its entirety with the following:

                "1.01  APPOINTMENT. The Company hereby appoints INS to act as
                       its exclusive Claims Administrator, as hereinafter
                       described, on behalf of the Company and, by the execution
                       hereof, INS accepts such appointment.

                       (a)  TERMS. For the following terms:

                            i.   Existing Business - until January 21, 2010;
                            ii.  Wind Renewals - until October 4, 2007; and
                            iii. New Business - until October 4, 2005.

                       (b)  EXCLUSIVE RIGHT TO NEGOTIATE. Upon the end of any
                            term, so long as notice of breach of the Agreement
                            has not been delivered by the Company, INS shall
                            have the exclusive right to negotiate with the
                            Company a renewal of this Agreement with respect to
                            such type of business upon terms acceptable to the
                            Company until three (3) months prior to the end of
                            the term of the type of business which term is
                            expiring. If, during this exclusive negotiating
                            period, the parties fail to agree upon the terms of
                            a renewal or extension of the Agreement as to the
                            type of business which term is expiring, the Company
                            shall be free to negotiate with any third party.
                            This provision in no way obligates the Company to
                            renew or extend the Agreement under any terms."

             B. Section 2.01 of the Claims Administration Services Agreement is
hereby amended by adding the following:

                       "(i) In addition to the service requirements set forth
herein, INS shall provide services according to the standards set forth in the
attached SCHEDULE C."

             C. Article III of the Claims Administration Services Agreement is
hereby amended by adding the following:

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     "3.02   AUDIT. The Company shall make internal audits of its books and
records pertaining to the services rendered pursuant to this Agreement available
to INS at such time and intervals and in such manner and detail as INS shall
reasonably request and require.

     3.03 RECORDS. The Company shall cooperate fully with all officers,
employees, agents or other representatives of INS during audits, investigations
or examinations made and conducted by INS and shall permit such persons to have
full access as reasonably requested, during the normal business hours, to all
books and records of the Company pertaining to the services rendered pursuant to
this Agreement including, but not limited to, premiums by type of business."

         D.  Section 7.08 of the Claims Administration Services Agreement is
hereby amended by replacing it in its entirety with the following:

     "7.08   DISPUTE RESOLUTION.

                    (a) CONSENT TO JURISDICTION. Each party hereto agrees that
this Agreement may be enforced in courts of competent jurisdiction of the State
of Florida or federal courts in Florida with respect to any claim or cause of
action, whether in law or equity, including specific performance, arising under
or relating to this Agreement, and waives personal service of any and all
process upon it, and consents that all services of process may be made by
certified or registered mail, postage pre-paid and return receipt requested, to
the address of the parties set forth in Section 7.06 hereof. Each party hereto
waives any objection based on forum nonconveniens and waives any objection to
venue of any action instituted hereunder. Each party hereto agrees that a final
judgment in any such action shall be conclusive and may be enforced in any other
jurisdiction by suit on a judgment or in any other manner provided by law.
Nothing in this Section 7.08 shall affect the right of any party hereto to serve
legal process in any other manner permitted by law. To the extent that any party
hereto has or hereafter may acquire any immunity from jurisdiction of any court
or from any legal process with respect to itself or its property, such party
hereby waives (to the fullest extent permitted by applicable law) such immunity
in respect of its obligations hereunder.

                    (b) INJUNCTIVE RELIEF. In the event of a breach of the terms
of this Agreement, either of the parties to this Agreement shall be entitled to
an injunction restraining the party about to commit any breach of this
Agreement, or who has committed a breach of it, without showing or proving any
actual damage sustained by them.

                    (c) ATTORNEYS' FEES. Each party shall be responsible for
their own costs and expenses incurred in connection with resolving a dispute
under this Agreement, including fees and expenses of their financial
consultants, accountants and counsel."

         E.  Article VII of the Claims Administration Services Agreement is
hereby amended by adding the following:

     "7.09   CONFIDENTIALITY.

                    (a) CONFIDENTIAL INFORMATION. Each party hereto agrees, and
agrees to cause its Affiliates, officers and directors (in their capacity as
such), and its employees, attorneys, accountants, consultants and other agents
and advisors (collectively, and together with their respective officers and
directors, "Agents") to keep secret and maintain in confidence all confidential
and proprietary information and data of either party disclosed to it or its
Agent by the other party (in each case, a "Receiving Party") in connection with
the performance of this Agreement ("Confidential Information") and shall not,
and shall cause their respective Agents not to, disclose Confidential
Information to any Person other than itself or its Agents who have a need to
know Confidential Information to perform their respective duties. Each party
further agrees that neither it nor any of its Agents shall use Confidential
Information for any purpose other than the direct performance of its duties
pursuant to the terms of this Agreement The Company and INS shall take all
reasonable measures necessary to prevent any unauthorized disclosure of
Confidential Information by any person.

                    (b) SURVIVAL. The obligations under this section shall
survive for a period of two (2) years from the date of final termination of this
Agreement provided that such obligations shall continue indefinitely with
respect to any trade secret or similar information which is proprietary to
either party and provides such party with an advantage over its competitors.

                    (c) AUTHORIZED DISCLOSURES. Nothing herein shall prevent any
party hereto or its Agents from using, disclosing, or authorizing the disclosure
of Confidential Information it receives in the course of business which:

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                         (i) has been published or is in the public domain, or
which subsequently comes into the public domain, through no fault of the
Receiving Party;

                         (ii) prior to receipt hereunder was properly within the
legitimate possession of the Receiving Party or, subsequent to receipt hereunder
(or under such agreement), is lawfully received from a third party having rights
therein without restriction of the third party's right to disseminate the
Confidential Information and without notice of any restriction against its
further disclosure;

                         (iii) subject to the Receiving Party's compliance with
paragraph 7.09 (d) below, is required to be produced under order of a court of
competent jurisdiction or other similar requirements of a governmental agency,
provided that such Confidential Information to the extent covered by a
protective order or its equivalent shall otherwise continue to be Confidential
Information required to be held confidential for purposes of this Agreement; or

                         (iv) subject to the Receiving Party's compliance with
paragraph 7.09 (d) below, is required to be disclosed by applicable law.

                    (d) NOTICE OF DISCLOSURES. In the event that any Receiving
Party: (i) must disclose Confidential Information in order to comply with
applicable law; or (ii) becomes legally compelled (by a court of competent
jurisdiction) to disclose any Confidential Information, the Receiving Party
shall provide the disclosing party with prompt written notice so that in the
case of clause (i), the disclosing party can work with the Receiving Party to
limit the disclosure to the greatest extent possible consistent with legal
obligations, or in the case of clause (ii), the disclosing party may seek a
protective order or other appropriate remedy or waive compliance with the
provisions of the Agreement. In the case of clause (ii): (A) if the disclosing
party is unable to obtain a protective order or other appropriate remedy, or if
the disclosing party so directs, the Receiving Party shall, and shall cause its
Agents to, exercise all commercially reasonable efforts to obtain a protective
order or other appropriate remedy at the disclosing party's reasonable expense;
and (B) failing the entry of a protective order or other appropriate remedy or
receipt of a waiver hereunder, the Receiving Party shall furnish only that
portion of the Confidential Information which it is advised by opinion of its
counsel is legally required to be furnished and shall exercise all commercially
reasonable efforts to obtain reliable assurance that confidential treatment
shall be accorded such Confidential Information, it being understood that such
reasonable efforts shall be at the cost and expense of the disclosing party
whose Confidential Information has been sought."

         F.  Schedule A of the Claims Administration Services Agreement is
hereby amended by replacing it in its entirely with Schedule A of this
Amendment.

         G.  Schedule A.1 of the Claims Administration Services Agreement is
hereby amended by replacing it in its entirely with Schedule A.1 of this
Amendment.

         H.  The Claims Administration Services Agreement is hereby amended by
adding Schedule C of this Amendment.

     SECTION 3. CONTINUATION.

     The Claims Administration Services Agreement, as amended by this Amendment,
shall continue in full force and effect in accordance with its terms.

                                       106
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                           [SIGNATURE PAGE TO FOLLOW]

     IN WITNESS WHEREOF, INSURANCE NETWORK SERVICES, INC. and QUALSURE INSURANCE
CORPORATION have each caused this Amendment No. 1 to Claims Administration
Services Agreement to be executed in its respective name and on its behalf by a
corporate officer and attested, all as of the date first above written.

INSURANCE NETWORK SERVICES, INC.        QUALSURE INSURANCE CORPORATION

By:  /s/ Lynn S. Abrams                 By:  /s/ R. Thomas Savage, Jr.
     -----------------------------        -----------------------------------
Name:  Lynn S. Abrams                   Name: R. Thomas Savage, Jr.
       ---------------------------         ----------------------------------
Title:  President                       Title: President and CEO
        --------------------------          ---------------------------------

                                       107
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                                  EXHIBIT LIST

Schedule A - Compensation Schedule
Schedule C - Service Levels

             REGISTRANT UNDERTAKES TO PROVIDE COPIES OF THE EXHIBITS
                  TO THE COMMISSION SUPPLEMENTALLY UPON REQUEST

                                       108<Page>

                                                                   Exhibit 10.14

                           STOCK REDEMPTION AGREEMENT

     This Stock Redemption Agreement ("Agreement") is made and entered into as
of this 4th day of October, 2002, by and between South Carolina Insurance
Company, a South Carolina corporation ("SCIC"), Catawba Insurance Company, a
South Carolina corporation ("Catawba") and Consolidated American Insurance
Company, a South Carolina corporation ("CAIC") (SCIC, Catawba and CAIC are
collectively referred to herein as the "Selling Shareholders" and individually
as a "Selling Shareholder"), QualSure Holding Corporation, a Florida corporation
(the "Company"), Fenelon Ventures II, LLC, a Delaware limited liability company
("Fenelon"), and N.E.M. (West Indies) Insurance Limited, a Trinidad and Tobago
corporation licensed in the U.S. Virgin Islands ("NEMWIL") (Fenelon and NEMWIL
collectively referred to herein as the "Stockholders").

                               FACTUAL BACKGROUND

     The Selling Shareholders own, in the aggregate, One Thousand Five Hundred
Thirty-One and One Fourth (1,531.25) shares of the Common Stock, $0.01 par value
per share, of the Company (the "Stock"). The Company desires to acquire and
redeem from the Selling Shareholders all of the Stock, and the Selling
Shareholders desire to consummate such sale and transfer in redemption of such
Stock held by the Selling Shareholders. To effectuate the redemption, the
Company has agreed to pay to the Selling Shareholders the amount provided
herein, and the Selling Shareholders, the Stockholders, and the Company have
agreed to release each other from any and all liability, in full and final
payment for such Stock.

     NOW, THEREFORE, in consideration of the premises and other good and
valuable consideration in hand received, the receipt and sufficiency of which
are hereby acknowledged, the parties covenant and agree as follows:

     1.  SALE AND REDEMPTION OF STOCK. On the Closing Date (as defined in
Section 3, below) and subject to the terms and conditions herein, for the
Purchase Price (as defined in Section 2, below), the Selling Shareholders agree
to transfer to the Company (i) all but not less than all, of the Stock, which
represents all of the Selling Shareholders' equity interests in the Company,
free and clear of all liens, encumbrances, equities and claims whatsoever and
(ii) all of the Selling Shareholders' right, title and interest in and to all
dividends on the Stock accrued and unpaid through the Closing Date (the "Accrued
Dividends"), of which no such dividends have to date accrued or will accrue
prior to the Closing Date.

     2.  PURCHASE PRICE. The purchase price ("Purchase Price") for the Stock
(including all Accrued Dividends, if any) shall be a total of Four Million Seven
Hundred Seventy-Five Thousand Dollars ($4,775,000), payable to the Selling
Shareholders in immediately available funds at Closing, in such proportion and
amount as set forth on EXHIBIT A attached hereto and incorporated herein by this
reference.

     3.  CLOSING AND CLOSING DATE. The sale and redemption of the Stock and the
delivery of the Purchase Price shall be consummated at a closing to be held at
10:00 a.m. Eastern Standard Time on October 3, 2002, at the offices of the
Company's counsel, Morris, Manning & Martin, LLP, 1600 Atlanta Financial Center,
3343 Peachtree Street, N.E., Atlanta, Georgia 30326, or at such other place,
time and date as the parties hereto shall mutually agree. The date and event of
the closing herein contemplated are respectively referred to as the "Closing
Date" and the "Closing." At the Closing, the Selling Shareholders shall cause to
be delivered to the Company for cancellation all of the certificates evidencing
the Stock and shall sign and deliver such other documents as the Company shall
request to evidence the sale and transfer of the Stock and any Accrued
Dividends, and the Company shall disburse the Purchase Price to the Selling
Shareholders as provided in Section 2 herein.

     4.  REPRESENTATIONS AND WARRANTIES OF THE SELLING SHAREHOLDERS. As an
inducement to the Company to consummate the redemption of the Stock as provided
herein, the Selling Shareholders jointly and severally represent and warrant to
the Company that as of the date hereof and as of the Closing Date:

     (a) ORGANIZATION AND GOOD STANDING. Each Selling Shareholder is duly
organized and existing as a corporation under the laws of the State of South
Carolina, with the power to own its business and properties and to conduct its
business as now being conducted, and is duly qualified as a foreign corporation
for the transaction of business and is in good standing under the laws of each
of the jurisdictions in which it owns or leases property or conducts any
business so as to require such qualification.

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     (b) POWER AND AUTHORITY; NO DEFAULT. Except as set forth in SCHEDULE 1
hereto, each Selling Shareholder has the unrestricted power and the unqualified
right to enter into this Agreement and to transfer and deliver the Stock
pursuant to the terms hereof. Each Selling Shareholder has good and valid title
to the Stock, free and clear of all liens, charges and encumbrances, and all of
the Stock will, at Closing, be transferred to the Company free and clear of all
liens, charges, claims and encumbrances whatsoever. Except as set forth in
SCHEDULE 1 hereto, the performance by each Selling Shareholder of its
obligations under this Agreement and the consummation of the transactions herein
contemplated will not result in a breach or violation of any terms or provisions
of, or constitute a default under, any statute, any indenture, mortgage, deed of
trust, note agreement or other agreement or instrument to which such Selling
Shareholder is a party or by which such Selling Shareholder is bound, or any
law, order, rule, regulation of any court or governmental agency or body having
jurisdiction over a Selling Shareholder, the property of the Selling Shareholder
or the Stock, and no consent, approval, authorization or order of any court or
governmental agency or body is required for the consummation by the Selling
Shareholders of the transactions contemplated by this Agreement.

     (c) DUE AUTHORIZATION. This Agreement has been duly authorized, executed
and delivered by the Selling Shareholders, and is a valid and binding obligation
of the Selling Shareholders, enforceable in accordance with its terms.

     (d) NO OTHER INTEREST. The sole interest of each Selling Shareholder as a
stockholder of the Company consists of ownership of the Stock. The Selling
Shareholders have no options, contracts or other agreements pursuant to which a
Selling Shareholder has any enforceable rights to purchase or otherwise acquire,
now or in the future, any other stock or other security of the Company. The
Selling Shareholders do not own or hold any options, warrants, convertible
securities or any rights, contractual or otherwise, to purchase or acquire any
additional stock or other securities of the Company.

     (e) LEGAL AND GOVERNMENTAL PROCEEDINGS. Except as set forth in SCHEDULE 1
hereto, there is no action, suit, investigation or proceeding pending or
threatened against the Selling Shareholders that would impede, threaten or
prevent the consummation of the transactions as provided herein.

     (f) TRANSFER TAXES; LIABILITY FOR TAXES. The Selling Shareholders shall pay
all taxes imposed on the Selling Shareholders attributable to the consummation
of the transactions herein, including, but not limited to, any documentary stamp
transfer taxes with respect to the transfer of the stock, any income taxes
arising from the disposition of the Stock or any other taxes assessed against or
with respect to the sale of the Stock.

     (g) INVESTIGATION BY THE SELLING SHAREHOLDERS. Except as provided herein or
in the Claims Administration Agreement, as amended, described in Paragraph 6 (c)
below, the Selling Shareholders are not relying on any representation or
warranty of the Company with respect to the value of the Stock, the future
prospects of the Company, or the wisdom of consummation of the transactions as
provided herein.

     5.  REPRESENTATIONS AND WARRANTIES OF THE COMPANY. As an inducement to the
Selling Shareholders to consummate the sale and redemption of the stock as
provided herein, the Company represents and warrants to the Selling Shareholders
that as of the date hereof and as of the Closing Date:

     (a) ORGANIZATION AND GOOD STANDING. The Company is duly organized and
existing as a corporation under the laws of the State of Florida, with the power
to own its business and properties and to conduct its business as now being
conducted, and is duly qualified as a foreign corporation for the transaction of
business and is in good standing under the laws of each of the jurisdictions in
which it owns or leases property or conducts any business so as to require such
qualification.

     (b) POWER AND AUTHORITY; NO DEFAULTS. The Company has the unrestricted
power and the unqualified right to enter into this Agreement and to acquire the
Stock pursuant to the terms hereof. The performance by the Company of the
Company's obligations under this Agreement and the consummation of such
transactions herein contemplated will not result in a breach or violation of any
terms or provisions of, or constitute a default under, any statute, any
indenture, mortgage, deed of trust, note agreement or other agreement or
instrument to which the Company is a party by which the Company is bound, or any
law, order, rule, regulation of any court or governmental agency or body having
jurisdiction over the Company or the property of the Company, and no consent,
approval, authorization or order of any court or governmental agency or body is
required for the consummation by the Company of the transactions contemplated by
this Agreement.

                                       110
<Page>

     (c) DUE AUTHORIZATION. This Agreement has been duly authorized, executed
and delivered by the Company and has been approved by all requisite corporate
action including approval by all shareholders and the Board of Directors of the
Company, and is a valid and binding obligation of the Company enforceable in
accordance with its terms.

     (d) INVESTIGATION BY THE COMPANY. The Company is not relying on any
representation or warranty of the Selling Shareholders with respect to the value
of the Stock or the wisdom of consummation of the transactions as provided
herein.

     6.  COVENANTS AND ADDITIONAL AGREEMENTS. The Company, the Stockholders and
the Selling Shareholders hereby covenant and agree that:

     (a) SETTLEMENT OF LEGAL ACTIONS AND MUTUAL RELEASE. At Closing, the
Company, the Stockholders, and the Selling Shareholders will execute and deliver
that certain Mutual Release Agreement set forth as EXHIBIT B, attached hereto,
providing for the mutual release of certain claims and expenses among the
Selling Shareholders, on the one hand, and the Stockholders, the Company and its
officers and directors, on the other, in connection with all matters other than
this Agreement. The Mutual Release Agreement shall be entered into in settlement
of all outstanding claims and actions between the Selling Shareholders, on the
one hand, and the Stockholders, the Company and its officers and directors, on
the other, arising prior to the date of the Mutual Release Agreement.

     (b) TERMINATION OF RIGHTS AS STOCKHOLDER.

            (i)    As of the Closing Date, Selling Shareholders shall cease to
be stockholders of the Company, and shall no longer have any right to nominate,
elect or appoint any member of the Board of Directors of the Company.

            (ii)   As of the Closing Date, Selling Shareholders shall not have
any rights or obligations under that certain Stockholders' Agreement by and
among the Company, QualSure Insurance Corporation, QualSure Underwriting
Agencies, Inc., the Selling Shareholders, and the Stockholders dated as of
January 21, 2000 (the "Stockholders' Agreement"); PROVIDED, HOWEVER, that
notwithstanding anything to the contrary contained herein, Section 2.4 of the
Stockholders' Agreement (relating to the obligation not to disclose any
"Confidential Information" as that term is defined in the Stockholders'
Agreement) shall survive the Closing Date and shall remain as a continuing
obligation of the Selling Shareholders as provided in the Stockholders'
Agreement.

            (iii)  As of the Closing Date, Selling Shareholders shall not have
any rights or obligations under that certain Securities Purchase Agreement by
and among the Company, QualSure Insurance Corporation, QualSure Underwriting
Agencies, Inc., the Selling Shareholders, and the Stockholders dated as of
January 20, 2000.

     (c) AMENDMENT TO THE CLAIMS ADMINISTRATION SERVICES AGREEMENT COMPLETED. On
or before the Closing Date, the Company (and/or one of its wholly owned
subsidiaries) and Insurance Network Services, Inc. ("INS"), a wholly-owned
subsidiary of the Selling Shareholders' common parent and an affiliate of the
Selling Shareholders, shall have entered into an amendment, set forth as EXHIBIT
C, attached hereto, to that certain Claims Administration Services Agreement
dated January 21, 2000 by and between QualSure Insurance Corporation and INS
(the "Claims Administration Agreement").

     7.  CLOSING CONDITIONS OF THE COMPANY. The obligations of the Company
herein shall be subject, in its sole and complete discretion, to the
satisfaction or waiver at or prior to Closing of each of the following
conditions:

     (a) ACCURACY OF REPRESENTATIONS AND WARRANTIES. All of the representations
and warranties of the Selling Shareholders contained in this Agreement and any
certificate, exhibit or schedule delivered pursuant hereto shall be true and
correct as if made at and as of the Closing, and the Company shall have received
from each Selling Shareholder a certificate to such effect signed by a duly
authorized officer of such Selling Shareholder.

     (b) PERFORMANCE OF COVENANTS AND ADDITIONAL AGREEMENTS. The Selling
Shareholders shall have performed or complied in all respects with all
covenants, obligations, agreements and conditions required by this Agreement to
be performed or complied with by the Selling Shareholders on or prior to the
Closing Date, and the Company shall have received a certificate from each
Selling Shareholder to such effect signed by a duly authorized officer of such
Selling Shareholder.

                                       111
<Page>

     (c) DELIVERY OF DOCUMENTS. At Closing, the Selling Shareholders shall
deliver the stock certificates for the Stock duly endorsed, with all applicable
transfer stamps, if any, attached, and such other transfer documents as deemed
appropriate by the Company's counsel.

     8.  CLOSING CONDITIONS OF THE SELLING SHAREHOLDERS. The obligations of the
Selling Shareholders herein shall be subject, in their sole and complete
discretion, to the satisfaction or waiver at or prior to Closing of each of the
following conditions:

     (a) ACCURACY OF REPRESENTATIONS AND WARRANTIES. All of the representations
and warranties of the Company contained in this Agreement and any certificate,
exhibit or schedule delivered pursuant hereto shall be true and correct as if
made at and as of the Closing, and the Selling Shareholders shall have received
a certificate to such effect signed by a duly authorized officer of the Company.

     (b) PERFORMANCE OF COVENANTS AND ADDITIONAL AGREEMENTS. The Company shall
have performed or complied in all respects with all covenants, obligations,
agreements and conditions required by this Agreement to be performed or complied
with by the Company on or prior to the Closing Date, and the Selling
Shareholders shall have received a certificate to such effect signed by a duly
authorized officer of the Company.

     (c) PAYMENT IN FULL. All amounts provided to be paid for prior to or at
Closing shall have been paid in full.

     9.  CLOSING CONDITIONS OF THE COMPANY AND THE SELLING SHAREHOLDERS. The
obligations of the Company and the Selling Shareholders shall be subject, at the
option of either of them, in their discretion, to the condition that there shall
not be pending or threatened any proceeding initiated by a third-party before
any agency, court, commission or tribunal seeking to enjoin or prevent the
consummation of the transactions contemplated by this Agreement. In addition,
the obligations of the Company and the Selling Shareholders shall be subject, at
the option of either of them, in their discretion, to satisfactory consent and
approval of the South Carolina Department of Insurance to the transactions
contemplated by this Agreement. The obligations of the Company shall be subject,
at the option of the Company, in its sole discretion, to there being no material
change in the financial condition of the Company between the time of execution
of this Agreement and the Closing Date.

     10. COMPETITION. The Company, QualSure Insurance Corporation, QualSure
Underwriting Agencies, Inc. and the Stockholders acknowledge and agree that
nothing in this Agreement or otherwise prohibits The Seibels Bruce Group, Inc.
or the Selling Shareholders from engaging in any business which might be
considered as competitive with the Company, QualSure Insurance Corporation, or
QualSure Underwriting Agencies, Inc. The Company and Selling Shareholders agree
that they will compete lawfully with each other.

     11. TERMINATION. This Agreement may be terminated and the transaction
contemplated hereby abandoned at any time prior to the Closing:

     (a) By mutual agreement of the Company and the Selling Shareholders,
evidenced in writing;

     (b) By the Company, in the event that an amendment to the Claims
Administration Agreement in such form and on such terms and conditions as are
satisfactory to the Company, in its sole discretion, shall not have been entered
into between QualSure Insurance Corporation (a wholly-owned subsidiary of the
Company) and INS on or before the Closing;

     (c) By the Company if it is not in material breach of its obligations under
this Agreement and there has been a material breach of any representation,
warranty, covenant or agreement contained in this Agreement on the part of the
Selling Shareholders; and

     (d) By the Selling Shareholders if they are not in material breach of their
obligations under this Agreement and there has been a material breach of any
representation, warranty, covenant or agreement contained in this Agreement on
the part of the Company or any of the Stockholders.

     Any termination of this Agreement under this Section 10 will be effective
immediately upon the delivery of written notice of the terminating party to the
other parties hereto.

     12. ASSIGNMENT; BINDING EFFECT. This Agreement and any obligations and
rights hereunder may not be transferred or assigned without the prior written
consent of all parties.

                                       112
<Page>

     13. WAIVERS. No failure by any party in exercising any right, power or
privilege under this Agreement shall operate as a waiver thereof; nor shall any
single or partial exercise of any right, power or privilege preclude any other
or further exercise thereof or the exercise of any other right, power or
privilege.

     14. ENTIRE AGREEMENT. This Agreement, the Mutual Release Agreement set
forth on EXHIBIT B, attached hereto, and the amendment to the Claims
Administration Agreement set forth on EXHIBIT C, attached hereto, represent the
entire agreement among the parties hereto with respect to the subject matter
hereof. This Agreement may not be amended, waived, discharged or terminated
except by written agreement signed by the parties hereto.

     15. GOVERNING LAW. This Agreement has been prepared, negotiated and
delivered, and shall be construed, interpreted and enforced in accordance with
the substantive, and not the conflicts, laws of the State of Florida.

     16. NOTICE. Any and all notices, designations, consents, offers,
acceptances, or any other communications provided for in this Agreement shall be
given in writing by personal delivery, by registered or certified mail, return
receipt requested, postage prepaid, which shall be addressed, in the case of the
Company and the Selling Shareholders, to the address below their names:

     COMPANY:                                  SELLING SHAREHOLDERS:

     QualSure Holding Corporation              The Seibels Bruce Group, Inc.
     Attn:  President                          Attn:  President
     506 Sarasota Quay                         1501 Lady Street
     Sarasota, Florida 34236                   Columbia, South Carolina 29201
     Facsimile Number: (941) 363-0876          Facsimile Number: (803) 748-2839

or at such other place or places or to such other person or persons as shall be
designated in writing by the parties hereto in the manner provided above, or by
facsimile to the facsimile numbers provided above, provided that personal
delivery or delivery by mail as provided herein shall occur within a reasonably
prompt period of time thereafter. Any notification by mail shall be deemed to
have been received five (5) days from the date of postmark. Failure to accept a
notice or designate a new address will not frustrate any delivery of notice as
set out in this Agreement.

     17. FURTHER ASSURANCES. The parties to this Agreement agree to take all
actions necessary to approve and/or execute and deliver in a timely fashion any
and all additional documents necessary or desirable to effectuate the purposes
of this Agreement.

     18. EXECUTION AND COUNTERPARTS. This Agreement may be executed in any
number of counterparts, each of which shall be deemed to be an original as
against any party whose signature appears thereon, and all of which shall
together constitute one in the same instrument. This Agreement shall become
binding when one or more counterparts hereof, individually or taken together,
shall bear the signatures of all of the parties reflected hereon as the
signatories. Any photographic copy of this Agreement, with all signatures
reproduced on one or more sets of signature pages, shall be considered for all
purposes as if it were an executed counterpart of this Agreement.

     19. NUMBER OF DAYS. In computing the number of days for purposes of this
Agreement, all days shall be counted, including Saturdays, Sundays and holidays;
PROVIDED, HOWEVER, that if the final day of any time period falls on a Saturday,
Sunday or holiday on which Federal banks are or may elect to be closed, then the
final day shall be deemed to be the next day which is not a Saturday, Sunday or
such holiday.

     20. GENDER AND NUMBER. Unless the context otherwise requires, whenever used
in this Agreement the singular shall include the plural, the plural shall
include the singular, and the masculine gender shall include the neuter or
feminine gender and vice versa.

     21. SURVIVAL. All the representations, warranties and covenants made by
each party in or pursuant to this Agreement shall survive the consummation of
the Closing.

                   [SIGNATURES COMMENCE ON THE FOLLOWING PAGE]

                                       113
<Page>

               [SIGNATURE PAGE TO THE STOCK REDEMPTION AGREEMENT]

     IN WITNESS WHEREOF, the parties have set their hands and seals to this
Stock Redemption Agreement as of the day and year first written above.

SELLING SHAREHOLDERS:                     STOCKHOLDERS:

South Carolina Insurance Company          Fenelon Ventures II, LLC

By: /s/ John E. Natili                    By: /s/ Tal Piccione
    -----------------------------------       ----------------------------------
Title: President                          Title: President
       --------------------------------          -------------------------------
(Seal)                                    (Seal)

Catawba Insurance Company                 N.E.M. (West Indies) Insurance Limited

By: /s/ John E. Natili                    By: /s/ Gerrard Lee- Inniss
    -----------------------------------       ----------------------------------
Title: President                          Title: Managing Director & CEO
       --------------------------------          -------------------------------
(Seal)                                    (Seal)

Consolidated American Insurance Company

By: /s/ John E. Natili
    -----------------------------------
Title: President
       --------------------------------
(Seal)

COMPANY:                                  OTHERS:

QualSure Holding Corporation              QualSure Insurance Corporation (solely
                                          in its capacity as a party to the
                                          Stockholders' Agreement)
By: /s/ R. Thomas Savage, Jr.
    -----------------------------------
Title: President & CEO                    By: /s/ R. Thomas Savage, Jr.
       --------------------------------       ----------------------------------
(Seal)                                    Title: President & CEO
                                                 -------------------------------
                                          (Seal)

                                          QualSure Underwriting Agencies, Inc.
                                          (solely in its capacity as a party to
                                          the Stockholders' Agreement)

                                          By: /s/ R. Thomas Savage, Jr.
                                              ----------------------------------
                                          Title: President & CEO
                                                 -------------------------------
                                          (Seal)

                                       114
<Page>

                                  EXHIBIT LIST

Schedule 1 - Power and Authority Exceptions
Exhibit A - Allocation of Purchase Price
Exhibit B - Mutual Release Agreement
Exhibit C - Amendment to the Claims Administration Services Agreement

             REGISTRANT UNDERTAKES TO PROVIDE COPIES OF THE EXHIBITS
                  TO THE COMMISSION SUPPLEMENTALLY UPON REQUEST

                                       115

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