Document:

Exhibit 10.42

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                           Software License Agreement

         This Software License Agreement (the "License Agreement") is dated as
of February 13, 2003 (the "Effective Date") and entered into by and between the
following parties:

<TABLE>
<CAPTION>

         "Licensor"                                            "Licensee"
         ----------                                            ----------

<S>                                                            <C>                         <C>
         PhoenixSoft, Inc., an Arizona corporation             Company Name:               Phone 1, Inc.

         6530 North 16th Street                                Address:                    100 North Biscayne
                                                                                           Blvd., 25th Floor
         Phoenix, Arizona 85016                                City, State, Zip:           Miami, Florida 33132

         USA                                                   Country:                    USA

         Telephone:  602-788-6100                              Tel:                        305-371-3300

         Fax: 602-279-8933                                     Fax:                        305-908-7727

         E-mail:  _________________________                    E-mail:                     _____________________

         Contact:  ________________________                    Contact:                    Mr. Federico Fuentes, CTO

</TABLE>

         The parties hereby agree as follows:

         1. LICENSE.

                  a. Grant of License. Licensor grants Licensee, pursuant to
         the terms and conditions of this License Agreement, a perpetual,
         royalty-free, license to use the Software for its own internal use.
         Except to the extent provided otherwise on Exhibit A, the license
         granted to Licensee shall be non-exclusive and nontransferable.

                  b. Authorized Equipment and Site. Licensee will use the
         Software only on the computer equipment listed on the attached Exhibit
         D ("Authorized Equipment") at the Site. Licensee may temporarily
         transfer the Software to back-up computer equipment at a location
         different from the Site if the Authorized Equipment is inoperative for
         more than 24 hours and Licensee provides Licensor advance notice, in
         writing, identifying the new computer equipment and its location.

                  c. Restrictions on Use. Licensee agrees to use the Software
         only for Licensee's own business, and within the constraints of the
         Software License Agreement.

                  d. Copies. Licensee, solely to enable it to use the Software,
         may make one archival copy of the Software, provided that the copy will
         include Licensor's copyright and any other proprietary notices. The
         Software delivered by Licensor to Licensee and the archival copy will
         be stored at Licensee's Site. Software License Agreement

                                     1             Initial: Customer __________
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         Licensee will have no other right to copy, in whole or in part, the
         Software. Any copy of the Software made by Licensee is the exclusive
         property of Licensor.

                  e. Modifications, Reverse Engineering. Licensee agrees that
         only Licensor will have the right to alter, maintain, enhance or
         otherwise modify the Software. Licensee may not disassemble, decompile
         or reverse engineer the Software.

                  f. Equipment and Software Assumptions. Attached as Exhibit D
         and E are assumptions that Licensor has used in preparing this License
         Agreement. Licensee hereby represents that it has read Exhibits D and E
         and agrees that the assumptions used by Licensor are accurate and may
         be relied upon by Licensor in carrying-out the terms and conditions of
         this License Agreement.

                  g. Licensee's Responsibilities. Attached as Exhibit F is
         Licensee's Responsibilities under this License Agreement. Failure of
         Licensee to comply with its Licensee's Responsibilities will be deemed
         a material breach of this License Agreement.

         2. DELIVERY, INSTALLATION, TESTING AND ACCEPTANCE. Licensor will
perform the delivery and installation of the Software. Licensee will participate
in the test and acceptance phase of the Software installation and will accept
the Software by signing a mutually agreed upon Acceptance Test agreement.

         3. LICENSE FEE.

                  a. In General. In consideration for the license granted by
         Licensor under this License Agreement, Licensee will pay Licensor a fee
         as set forth in Exhibit B (the "License Fee").

                  b. Payment Terms. Each installment of the License Fee will be
         due and payable in accordance with the payment schedule set forth in
         Exhibit B.

         4. OWNERSHIP.

                  a. Title. Licensee and Licensor agree that Licensor owns and
         will continue to own all right, title and interest in and to, and all
         proprietary rights, including, but not limited to, patent, copyright,
         trade secret, trademark and other proprietary rights, in and to the
         Software and Scripts and any corrections, bug fixes, enhancements,
         updates or other modifications, including custom modifications, to the
         Software, whether made by Licensor or any third party. Nothing in this
         Agreement shall preclude Phone1 from filing for copyright, patent, or
         similar protection covering technology or applications incorporating
         the Scripts, so long as the Scripts are shown as being subject to an
         exclusive license granted by Licensor to Licensee; provided that this
         provision shall not permit Licensee to incorporate any portion of the
         Software other than the Scripts in connection with any such protection
         or application. Licensee understands and acknowledges that the Scripts
         alone are of no value and will not function without the Software.

                  b. Transfers. Under no circumstances may Licensee sell,
         license, publish, display, distribute, or otherwise transfer to a third
         party the Software or any copy thereof, in whole or in part, without
         Licensor's prior written consent, which consent will not be
         unreasonably withheld. Nothing in the foregoing shall prohibit an
         assignment or transfer of this License Agreement as contemplated by
         Exhibit A and/or Section 6 of Exhibit H.

                                     2             Initial: Customer __________
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         5. USE AND TRAINING. Licensee will limit the use of the Software and
Scripts to its employees who have been appropriately trained. If requested by
Licensee, Licensor will provide training to Licensee at its Phoenix training
facility at Licensee's then prevailing rates.

         6. WARRANTY.

                  a. Scope of Warranty. Provided Licensee is not in default of
         its payment obligations under the License Agreement, Licensor warrants
         that for a period of 12 months following the date that the Software is
         installed on the Equipment (the "Installation Date"), the Software will
         substantially comply with Licensor's current documentation and the
         custom call flows as described in the attached Exhibit C. This warranty
         will be inapplicable if Licensee misuses the Software or the Equipment.
         Licensee will not run any non-essential software on the Equipment or
         add any other software to the Equipment without Licensor's express
         written consent.

                  b. Disclaimer of Any Other Warranty. THE LIMITED WARRANTY FOR
         THE SOFTWARE SET FORTH IN SECTION 6(a) IS IN LIEU OF ALL OTHER
         WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
         IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
         PURPOSE.

         7. REPRESENTATIONS, WARRANTIES AND COVENANTS OF LICENSOR.

                  a. Representations and Warranties of Licensor. Licensor, as a
         material inducement to Licensee for entering into this Agreement,
         hereby represents and warrants to Licensee, as follows:

                           (i) Licensor has and will continue to have all
                  necessary right, title and interest in and to the Software,
                  Scripts and all Updates necessary in order to enter into and
                  perform its obligations under this Agreement and the Support
                  Agreement;

                           (ii) Licensee has no knowledge that the Software or
                  any component thereof infringes or will infringe upon the
                  rights of any third person; and

                           (iii) Licensee has no knowledge of any colorable
                  claim that it may bring against any third party in which a
                  cause of action would allege that such third party is
                  infringing on Licensor's intellectual property rights in the
                  Software or any component thereof.

                  b. Covenants of Licensor. Throughout the term of this License
         Agreement, Licensor:

                           (i) will vigorously defend its ownership of the
                  Software and the Scripts;

                           (ii) will diligently prosecute, or will allow
                  Licensee to prosecute, any and all thirdparty infringement of
                  its ownership of the Software and Scripts;

                           (iii) will not, directly or indirectly, (A) divulge
                  the Scripts, in any medium or form, in whole or in part, to
                  any person who is not a party to this Agreement, (B) develop
                  software for any person not a party Licensee under this
                  Agreement, having applications substantially similar to those
                  of the Scripts for a period of one year from execution of this
                  Agreement, (C) use the Scripts for the benefit of any person
                  not a party Licensee under this Agreement or, (D) incorporate
                  or use the Scripts in any filing by or on behalf of Licensor,
                  seeking copyright, patent, or similar protection, or granting
                  to any third party the right to do so, (E) enter into any
                  agreement the effect of which is to do any of the foregoing.

                                     3             Initial: Customer __________
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         8 . INDEMNIFICATION. Licensor will indemnify and hold harmless Licensee
for, from and against any suits, costs, claims and expenses, including
reasonable attorneys' fees and expenses, based upon (a) Licensor's breach of any
representation, warranty or covenant made by Licensor in this Agreement or the
License Agreement and (b) any actual or alleged infringement of any United
States copyright, patent or other intellectual property right by the Software.
Licensee agrees to notify Licensor of any such claim of which it becomes aware,
promptly in writing and to allow Licensor to control the proceedings. Licensee
agrees to cooperate fully with Licensor during the proceedings. Licensor will
defend and may settle at its sole expense all proceedings arising out of the
foregoing. In the event of any infringement, Licensor may repair or replace, in
whole or in part, the Software with a substantially compatible and functionally
equivalent computer program or modify the Software to avoid the infringement.

         9. DEFAULT.

                  a. Events of Default. The occurrence of any of the following
         events will constitute an "Event of Default" under this License
         Agreement:

                           (i) The other party breaches any material provision
                  of this License Agreement; or

                           (ii) Licensor (A) terminates or suspends its
                  business, (B) becomes subject to any bankruptcy or insolvency
                  proceeding under Federal or state statute, (C) becomes
                  insolvent or subject to direct control by a trustee, receiver
                  or similar authority, or (D) has wound up or liquidated,
                  voluntarily or otherwise.

                           (iii) Licensee, prior to payment of all amounts due
                  under this License Agreement (A) terminates or suspends its
                  business, (B) becomes subject to any bankruptcy or insolvency
                  proceeding under Federal or state statute, (C) becomes
                  insolvent or subject to direct control by a trustee, receiver
                  or similar authority, or (D) has wound up or liquidated,
                  voluntarily or otherwise.

                           (iv) Non-payment by Licensee of the Licensee Fee
                  amounts set forth in Exhibit B.

                  b. Notice and Opportunity to Cure. Upon the occurrence of an
         Event of Default, the nondefaulting party will deliver to the
         defaulting party a written notice of the Event of Default that
         identifies in detail the Event of Default. The defaulting party will
         then have 30 days after the date of the notice to cure the default. If
         the defaulting party fails to fully and completely cure the default
         within the 30 day period, the non-defaulting party may exercise any
         remedies provided in this License Agreement or at law or equity. c.
         Return of Software. Within 10 days after termination of the License
         Agreement, Licensee will return to Licensor, at Licensee's expense, the
         Software, including, without limitation, the documentation therefore,
         and all copies thereof, delete or destroy all other copies of the
         Software, and deliver to Licensor a certification, in writing signed by
         an officer of Licensee, that the Software, including, without
         limitation, the documentation therefore, has been returned, all copies
         deleted or destroyed, and use discontinued.

         10. REMEDIES ON DEFAULT. The parties will be entitled to the following
remedies if the Event of Default remains uncured at the end of the 30-day cure
period:

                  a. Licensor's Remedies: In addition to any other remedies
         available to Licensor at law or in equity, Licensor will also be
         entitled to the following remedies:

                           (i) Licensor may render the Software inoperable.

                           (ii) Licensor may terminate this License Agreement.

                                     4             Initial: Customer __________
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         Notwithstanding the foregoing, following Licensee's payment of all
         amounts due under this License Agreement, Licensor may avail itself of
         the foregoing remedies only in the event Licensee violates Licensor's
         intellectual property rights set forth in this Agreement.

                  b. Immediate Suspension or Termination by Licensor.
         Notwithstanding anything to the contrary in this License Agreement, if
         Licensee fails to pay, within five days of the prescribed due date, any
         amounts payable under this License Agreement, Licensor will have the
         right to immediately terminate this License Agreement and render the
         Software inoperable. c. Licensee's Remedies. In the event of a default
         by Licensor under this License Agreement, Licensee shall have all
         remedies at law or in equity available to it under applicable law

         11. OTHER TERMS. Those terms not otherwise defined in this License
Agreement will have the meanings set forth in Exhibit G. All Exhibits are
incorporated by reference and are an integral part of this License Agreement,
including, but not limited to, the following Exhibits:

       Exhibit A        Special Terms of License
       Exhibit B        License Fee and Payment Schedule
       Exhibit C        Custom Call Flows Script and Specifications
       Exhibit D        Equipment
       Exhibit E        Licensor's Assumptions
       Exhibit F        Licensee's Responsibilities
       Exhibit G        Defined Terms
       Exhibit H        Miscellaneous Provisions
       Exhibit I        Standard Specifications

         The parties have executed this Support Agreement as of the Effective
Date.

LICENSOR: PHOENIXSOFT, INC.             LICENSEE:    PHONE 1, INC.

Signature: /s/ Paul Amick               Signature: /s/ Dario Echeverry
           --------------                          -------------------
Name: Paul Amick                        Name: Dario Echeverry
      -------------------                     ------------------------
Title: EVP                              Title: President-CEO
       ------------------                      -----------------------
Date: 2-13-02                           Date: 2-13-02
      -------------------                     ------------------------
                                     5             Initial: Customer __________
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                                   EXHIBIT A

                            SPECIAL TERMS OF LICENSE

Subject to the terms and conditions of this License Agreement, Licensor hereby
grants to Licensee an exclusive license for the use of the Scripts. Licensor
will deliver the Software and the Scripts to Licensee in object code form.

The source code for the Software will be placed in an escrow account with DSI
Technology Escrow Services based on the terms and conditions of the Software
Escrow Agreement, incorporated herein by reference. Licensor acknowledges that
Licensee conducts operations through one or more subsidiaries and affiliates,
and that such subsidiaries and affiliates may use or operate the Equipment on
which the Software is run. Such activities shall not constitute a violation of
the terms of this Agreement,

Notwithstanding any other provision of this License Agreement, commencing at
such time as Licensee has paid all amounts due under this License Agreement,
Licensee shall be entitled to transfer the license granted under this License
Agreement (a) to a subsidiary or affiliate of Licensee, upon providing written
notice thereof to Licensor, or (b) in connection with (i) a proceeding in
bankruptcy to which Licensee may become a party, or (ii) a merger, share
exchange, asset sale or similar business combination or sale of Licensee's
business, in which Licensee is not the surviving entity; provided that (A) no
other party to such transaction is a direct competitor of Licensor, (B) the
other party agrees, in writing, to be bound by the terms and conditions of this
License Agreement, and (C) Licensee shall pay any and all reasonable License
Transfer Fees, at Licensor's then prevailing rates. Licensee shall provide
Licensor with written notice of any such transaction at least 30 days' prior its
effective date,

                                     6             Initial: Customer __________
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                                   EXHIBIT B

                        LICENSE FEE AND PAYMENT SCHEDULE

1. LICENSE AND DEVELOPMENT FEES.

         The License Fee will be $400,000.

         The Development Fee will be $50,000

2. PAYMENT SCHEDULE. THE LICENSE AND DEVELOPMENT FEE WILL BE PAYABLE BY
LICENSEE AS FOLLOWS:

         a. The $50,000 Development Fee will be due and owing upon the signing
of the License Agreement.

         b. $100,000 will be payable upon successful test of the Scripts, which
shall be deemed to have occurred upon the parties' receipt of written
certification from _______ certifying that the Software successfully executed
the call flows described on Exhibit C?.

         c. $100,000 will be payable upon activation of ports 2,001 through
4,000, subject to subsection (f) below.

         d. $100,000 will be payable upon activation of ports 4,001 through
6,000, subject to subsection (f) below.

         e. $100,000 will be payable upon activation of ports 6,001 through
8,000, subject to subsection (f) below.

         f . The $300,000 License fees for ports 2,001 through 8,000 (i.e. -
subsections (c) through (e)) will be due and owing within 180 days from the
first day following successful test of the Scripts on which Licensor is ready,
willing and able to activate ports 2,001 through 4,000, regardless of whether
Licensee has activated additional ports.

         g . Licensor will deliver to Licensee a Software license for each 2,000
port increment as each $100,000 payment is made.

         h. For so long as Licensor and Licensee are parties to the Support
Agreement, Licensor agrees to offer Licensee a license for each additional 2,000
ports. The fee for each additional 2,000 ports will be $100,000.

         All amounts are listed in United States dollars.

                                     7             Initial: Customer __________
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                                   EXHIBIT C

                  CUSTOM CALL FLOW SCRIPTS AND SPECIFICATIONS

                                     8             Initial: Customer __________
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                                   EXHIBIT D

                              Authorized Equipment
                      Equipment and Software Assumptions:

This proposal assumes that the new environment will be as follows:

         CMS/2000 and/or CMS/Server Convergent Billing application will be
installed on customer provided hardware that meets the minimum specifications as
defined by Licensor.

                                     9             Initial: Customer __________
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                                   EXHIBIT E

                               Other Assumptions

Licensor has made a variety of assumptions, as listed below, in establishing the
terms and conditions for the grant of the Software license. If any assumptions
are not valid, Licensor reserves the right to adjust the terms of the License
Agreement and any of the attached Exhibits accordingly. All of the development
schedules, payment schedules, deliveries, acceptance criteria, and warranty
periods are based on the accuracy of these assumptions and resulting
expectations.

1.       A qualified contact person within Licensee's organization, trained on
         the Software, will act as the primary contact for the duration of the
         project. This role will be crucial to resolving any issues that may
         impede progress.

2.       All additional features requested by Licensee during the project will
         be requested in writing to Licensor. An official change order process
         will be implemented. These requests will be billed on a time and
         materials basis at the then-current hourly rates.

3.       All reasonable travel and lodging expenses will be billed to Licensee
         on an actual cost basis.

4.       All products and services will be billed to Licensee.

5.       Most actual project development will occur at Licensor's corporate
         offices.

6.       Licensor will spend time on-site at Licensee's offices on an as-needed
         basis, such as during the analysis and implementation phases.

7.       All documentation will be completed using industry standard
         applications.

                                     10            Initial: Customer __________
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                                   EXHIBIT F

                          Licensee's Responsibilities

Licensee is encouraged to participate and interact on a regular basis with
Licensor within the scope of the implementation and hereby agrees to provide the
following:

1.       Licensee's primary contact person will have the authority to request
         billable services from Licensor for the duration of the project. The
         contact will be crucial to settling any unresolved issues, which may
         impede progress.

2.       Licensee will provide personnel to participate in the system test
         phase. Because the system test phase will be performed jointly by
         Licensor and Licensee, we estimate the level of time and effort by
         Licensee's personnel to be equal to the amount to be provided by
         Licensor

3.       Licensee will provide to Licensor all relevant signaling specifications
         that will be utilized in Licensee's application.

4.       Licensee will maintain direct relationships with all third-party
         vendors that are used for operation of the System. Vendors may include
         Microsoft, ORACLE, Telcordia, Intel, and others as agreed between the
         parties.

5.       Licensee will maintain all rating and routing tables within the System.

6.       Licensee will responsibly manage the Oracle or SQL server database used
         by the system and will, at a minimum, perform a daily backup to an
         off-site location.

7.       Licensee will employ a trained, qualified individual to operate the
         System.

8.       Licensee will review and comply with the requirements detailed on the
         installation checklist prior to the scheduled System Installation Date.

                                     11            Initial: Customer __________
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                                   EXHIBIT G

                                 Defined Terms

The following terms and conditions will have the following meanings for the
License Agreement, including all Schedules and Exhibits attached thereto:

1.1      "Authorized Equipment" means the computer hardware as approved by
         Licensor for use with the software.

1.2      "Covered Equipment" is the equipment listed on a Support Order and is
         limited to equipment still covered by the manufacturer's warranty

1.3      "Effective Date" is the date first written on the License Agreement.

1.4      "Escrow Agreement" is that certain Software Escrow Agreement that
         provides for the escrow of the Software (and any related documentation)
         by and among Licensor, Licensee and DSI Technology Escrow Services.

1.5      "Initial Term" is the 12 month period that commences on the Start Date
         of a Support Order as defined in the Support Agreement.

1.6      "Installation Date" will mean that date the Software is installed on
         the Equipment.

1.7      "License Agreement" is that certain Software License Agreement that
         provides for the terms and conditions of the license granted to
         Licensee by Licensor dated as of the Effective Date, including all
         Exhibits and Schedules.

1.8      "Licensee" means Phone 1, Inc., a Florida corporation.

1.9      "Licensor" means PhoenixSoft, Inc., an Arizona corporation.

1.10     "System" is those items of computer and related hardware listed on
         Exhibit J.

1.11     "Scripts" are software which define call flows, are specifically
         defined in Exhibit C, and which: (i) are customized solely for Licensee
         by Licensor; (ii) Licensee has expressly requested be developed solely
         for Licensee and Licensor has expressly agreed and acknowledged in
         writing to be developed for the exclusive use of Licensee; and (iii)
         has neither been previously developed by Licensor nor is independently
         developed by Licensor. Licensee understands and acknowledges that the
         Scripts alone are of no value and will not function without the
         Software.

1.12     "Site" is Licensee's physical location from time-to-time, which is
         currently at the following address: 100 North Biscayne Boulevard, 25th
         Floor, Miami, Florida, 33132. Licensee may change its physical location
         and, upon written notice to Licensor of such change, such new location
         shall be the Site hereunder.

1.13     "Software" is the computer software program(s) owned or distributed by
         Licensor for which Licensee is granted a license pursuant to the
         License Agreement. Software includes Updates

1.14     "Support Order" is attached to the Support Agreement and describes the
         Support Services.

1.15     "Standard Specifications" are the written descriptions of Software
         functionality, as described in Exhibit I to the License Agreement.

1.16     "Start Date" is the first day that a Support Order (which is attached
         to the Support Agreement), is effective.

1.17     "Support Agreement" is that certain Support Agreement that provides for
         the terms and conditions of the maintenance of the Covered Equipment
         and Software by and between Licensor and Licensee.

1.18     "Support Services" are the services provided by Licensor in connection
         with the use of the Covered Equipment and Software. The Support
         Services are detailed in Support Orders.

1.19     "Updates" are updated or revised versions of the Software and Standard
         Specifications, which encompass logical improvements, extensions and
         other changes to the Software that are generally made available to
         Software licensees who are current in their payment of all fees and
         recipients of Licensor's Support Services.

                                     12            Initial: Customer __________
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                                   EXHIBIT H

                            Miscellaneous Provisions

The following miscellaneous provisions apply to the License Agreement, the
Support Agreement, and each of the attached Exhibits attached thereto. For
purposes of this Schedule H, the License Agreement, and the Support Agreement,
including all Support Orders, will collectively be referred to as "the
Agreements."

         1. ADDITIONAL PAYMENT PROVISIONS.

                  a. Taxes. Licensee will, in addition to the other amounts
         payable under the Agreements, pay all use, value-added or other taxes,
         federal, state or otherwise, however designated, which are levied or
         imposed on Licensee by reason of the transactions contemplated by the
         Agreements. Licensee shall not be responsible for any tax associated
         with the operation of Licensor's business.

                  b. Late Payment and Non-Payment. All amounts not paid within
         10 days of the due date will bear interest at the rate of 1.5% per
         month, compounding daily, or at the highest rate allowed by law,
         whichever is less, from the due date until paid.

                  c. Third Party Financing. If any fees or amounts owed to
         Licensor are to be financed through a third party, all deposits paid to
         Licensor will be refunded to Licensee on receipt of payment in full by
         Licensor from the third party.

                  d. Payment of Price. Licensee may pay all amounts payable
         under each of the Agreements by wire transfer, bank draft, letter of
         credit, or by Licensee check.

                           (i) Submit wire payment as follows and advise
                  Licensor of date and transfer amount:

                           PhoenixSoft, Inc.
                           Bank One Arizona
                           7022 N. 7th Street
                           Phoenix, Arizona 85020 USA
                           Telephone: +1-602-589-4036
                           Fax: +1-602-589-4034
                           Routing Number: 122100024
                           Account Number: 634565964
                           Beneficiary: PhoenixSoft, Inc.

                           (ii) Submit Licensee check via express mail to:

                           PhoenixSoft, Inc.
                           6530 North 16th Street
                           Phoenix, Arizona 85016 USA
                           Telephone: 602-788-6100

         2. CONFIDENTIAL INFORMATION.

                  a . By Licensee. Licensee agrees that the Authorized
         Equipment, the Software, Scripts, and any other information provided by
         Licensor to Licensee contain proprietary information, including trade
         secrets, know-how and confidential information, that is the exclusive
         property of Licensor. During the

                                     13            Initial: Customer __________
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         period in which any of the Agreements are in effect and at all times
         after their termination, Licensee and its employees and agents will
         maintain the confidentiality of this information and not sell, license,
         publish, display, distribute, disclose or otherwise make available this
         information to any third party nor use such information except as
         authorized by the Agreements. Licensee may not disclose any such
         proprietary information concerning the Authorized Equipment, the
         Software, Scripts, or any other information provided by Licensor to
         Licensee, including, but not limited to, any flow charts, logic
         diagrams, user manuals, data, documentation, materials, object code,
         source code, interfaces, architecture, work plans, designs and screens,
         to persons that are not employees of Licensee without the prior written
         consent of Licensor.

                  b. By Licensor. Licensor agrees that information provided by
         Licensee to Licensor, including information that Licensor will be
         exposed to in connection with the transactions contemplated by this
         Agreement may contain proprietary information, including trade secrets,
         know-how and confidential information, that is the exclusive property
         of Licensee. During the period in which any of the Agreements are in
         effect and at all times after their termination, Licensor and its
         employees and agents will maintain the confidentiality of this
         information and not sell, license, publish, display, distribute,
         disclose or otherwise make available this information to any third
         party nor use such information except as authorized by the Agreements.
         Licensor may not disclose any such proprietary information including,
         but not limited to, any flow charts, logic diagrams, user manuals,
         data, documentation, materials, object code, source code, interfaces,
         architecture, work plans, designs and screens, to persons that are not
         employees of Licensor without the prior written consent of Licensee.

         3. LIMITATIONS PERIOD. Except for the parties' right to seek equitable
relief in a court of competent jurisdiction in the event of a breach or
threatened breach of its intellectual property rights, no arbitration or other
action arising under the Agreements may be brought by either party against the
other more than one year after the cause of action arises.

         4. NO CONSEQUENTIAL DAMAGES. NEITHER PARTY WILL BE LIABLE FOR INDIRECT,
SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT
LIMITATION, LOST PROFITS) RELATED TO THE AGREEMENTS OR RESULTING FORM THE USE OR
INABILITY TO USE THE SYSTEM AND/OR THE SOFTWARE, ARISING FROM ANY CAUSE OF
ACTION WHATSOEVER, INCLUDING CONTRACT, WARRANTY, STRICT LIABILITY, OR
NEGLIGENCE, EVEN IF EITHER PARTY HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH
DAMAGES.

         5. LIMITATION ON RECOVERY. EXCEPT FOR BREACH OR THREATENED BREACH OF A
PARTY'S INTELLECTUAL PROPERTY RIGHTS OR A PARTY'S CONFIDENTIALITY OBLIGATIONS
HEREIN, UNDER NO CIRCUMSTANCES WILL THE LIABILITY OF EITHER PARTY IN CONNECTION
WITH ANY OF THE AGREEMENTS EXCEED THE AMOUNTS ACTUALLY PAID BY LICENSEE TO
LICENSOR UNDER THE AGREEMENT FROM WHICH THE LIABILITY ARISES. THIS PROVISION
SHALL NOT OPERATE SO AS TO LIMIT A PARTY'S LIABILITY FOR DAMAGES DUE TO ITS OWN
WILFUL MISCONDUCT OR GROSS NEGLIGENCE.

         6. ASSIGNMENT. Subject to the terms and conditions of this Agreement,
including Exhibit A, Licensee may not assign, sell, sublicense or otherwise
transfer the System, the Software or its rights or obligations under any of the
Agreements to any third party, including, but not limited to, any parent,
subsidiaries, affiliated entities or third parties, or as part of the sale of
any portion of its business, or pursuant to any merger, consolidation or
reorganization, without Licensor's prior written consent.

         7. FORCE MAJEURE. Neither party will be in default or otherwise liable
for any delay in or failure of its performance under the Agreements if such
delay or failure arises by any reason beyond its reasonable control, including
any act of God, any acts of the common enemy, the elements, earthquakes, floods,
fires, epidemics, riots, failures or delay in transportation or communications,
or any act or failure to act by the other party or such other party's employees,
agents or contractors. Lack of funds will not be deemed to be a reason beyond a
party's

                                     14            Initial: Customer __________
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reasonable control. The parties will promptly inform and consult with each other
as to any of the above causes that in their judgment may or could be the cause
of a delay in the performance of any of the Agreements.

         8. ARBITRATION. Except for the parties' right to seek equitable relief
in a court of competent jurisdiction in the event of a breach or threatened
breach of its intellectual property rights, the parties will settle any
controversy arising out of the Agreements by binding arbitration in Maricopa
County in the State of Arizona, in accordance with the rules of the American
Arbitration Association. A single arbitrator will be agreed on by the parties
or, if the parties cannot agree on an arbitrator within 30 days, then the
parties agree that a single arbitrator will be appointed by the American
Arbitration Association. The arbitrator may award attorneys' fees and costs as
part of the award. The award of the arbitrator will be binding and may be
entered as a judgment in any court of competent jurisdiction.

         9. NOTICES. All notices under the Agreements are to be delivered by (i)
depositing the notice in the mail, using registered mail, return receipt
requested, addressed to the address set forth in the Agreements for the party or
to any other address as the party may designate by providing notice, (ii)
facsimile transmission by using the facsimile number set forth in the Agreements
for the party or any other facsimile number as the party may designate by
providing notice, (iii) overnight delivery service addressed to the address set
forth in the Agreements for the party or to any other address as the party may
designate by providing notice, or (iv) hand delivery to the individual
designated in the relevant Agreement or to any other individual as the party may
designate by providing notice. The notice will be deemed delivered (i) if by
registered mail, four days after the notice's deposit in the mail, (ii) if by
telecopy, on the date the notice is delivered, (iii) if by overnight delivery
service, on the day of delivery, and (iv) if by hand delivery, on the date of
hand delivery.

         10. AMENDMENT. None of the Agreements may be modified, altered or
amended except by written instrument duly executed by both parties.

         11. WAIVER. The waiver or failure of either party to exercise in any
respect any right provided for in the Agreements will not be deemed a waiver of
any further right under the Agreements.

         12. SEVERABILITY. If any provision of any of the Agreements is invalid,
illegal or unenforceable under any applicable statute or rule of law, it is to
that extent to be deemed omitted. The remainder of the Agreement containing the
invalid, illegal or unenforceable provision will be valid and enforceable to the
maximum extent possible.

         13. GOVERNING LAW. The Agreements and performance thereunder will be
governed by the laws of the State of Arizona.

         14. READ AND UNDERSTOOD. Each party acknowledges that it has read and
understands each of the Agreements and agrees to be bound by their respective
terms.

         15. VENUE. The proper venue for any proceeding at law or in equity or
under the provisions for arbitration will be Maricopa County, Arizona, and the
parties waive any right to object to the venue.

         16. ATTORNEYS' FEES. If any arbitration proceeding or action is brought
to recover any amount under the Agreements, or for or on account of any breach
of, or to enforce or interpret any of the terms, covenants, or conditions of
this Agreement, the parties will submit for determination by the arbitrator, the
allocation of costs to be borne by each the parties, the amount of which will be
made a part of any award or judgment rendered.

                                     15            Initial: Customer __________
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                                   EXHIBIT I

                 Standard Specifications (CMS/2000 White Paper)

                                     16            Initial: Customer __________Exhibit 10.43

[PHOENIXSOFT LOGO OMITTED]
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                                SUPPORT AGREEMENT

         This agreement (the "Support Agreement") is dated as of
February 13, 2003 (the "Effective Date") by and between the following parties:

<TABLE>
<CAPTION>

         "Licensor"                                            "Licensee"
         ----------                                            ----------

<S>                                                            <C>                         <C>
         PhoenixSoft, Inc., an Arizona corporation             Company Name:               Phone 1, Inc.

         6530 North 16th Street                                Address:                    100 North Biscayne
                                                                                           Blvd., 25th Floor
         Phoenix, Arizona 85016                                City, State, Zip:           Miami, Florida 33132

         USA                                                   Country:                    USA

         Telephone:  602-788-6100                              Tel:                        305-371-3300

         Fax: 602-279-8933                                     Fax:                        305-908-7727

         E-mail:  _________________________                    E-mail:                     _____________________

         Contact:  ________________________                    Contact:                    Mr. Federico Fuentes, CTO

</TABLE>

         Licensee operates the Software and wishes Licensor to perform Support
Services for the Software and the Covered Equipment on the terms and conditions
set forth in this Support Agreement. Software and the Covered Equipment that
will be covered by this Support Agreement and entitled to Support Services will
be described in one or more Support Orders to be attached to this Support
Agreement from time to time.

         The parties hereby agree as follows:

         1. SCOPE OF AGREEMENT.

                  A. TERM OF SUPPORT AGREEMENT. The term of this Support
         Agreement commences on the Installation Date and will remain in effect
         until terminated as provided in this Support Agreement.

                  B. SUPPORT ORDERS. The Support Services to be provided to
         Licensee are described on the Support Orders (the "Support Orders")
         attached to this Support Agreement from time to time.

                  C. TERM OF SUPPORT ORDERS. For each Support Order, Licensor
         will provide Support Services from the Start Date of the Support Order
         and for a period of 12 months thereafter, unless otherwise specified on
         the Support Order (the "Initial Term").

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PhoenixSoft, Inc. Support Agreement    -1-   Initial: Licensee____ Licensor____
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                  D. RENEWAL OF SUPPORT ORDERS. Each Support Order will be
         automatically renewed for successive one year periods after the end of
         the Initial Term (each a "Renewal Term") on the same terms and
         conditions, unless either party notifies the other party in writing no
         less than 60 days prior to the expiration of the Initial Term or
         Renewal Term, as the case may be, of its desire to terminate or revise
         the Support Order.

                  E. ADDITIONAL ORDERS FOR SUPPORT SERVICES. If during the term
         of a Support Order, Licensee wishes to order additional services not
         provided under the then-current Support Order, Licensee may request
         additional services pursuant to amendments to the Support Order.

                  F. ACCEPTANCE OF SUPPORT ORDERS BY LICENSOR. Provided that
         Licensee is not in default under this Support Agreement and has paid
         all amounts required to be paid by it under the Support Orders, and
         further provided that Licensor is not subject to an event described in
         Section 4(a)(ii) below, Licensor agrees to accept and honor all Support
         Orders presented to it by Licensee and not to terminate any Support
         Order upon expiration of any Renewal Term.

         2. CHANGES TO SERVICES AND SUPPORT CHARGES. Licensor may amend or
revise the Support Services or Support Charges at any time on 30 days written
notice to Licensee, subject to Licensee's consent, which may not be unreasonably
withheld. Notwithstanding the foregoing sentence, Licensor agrees not to amend
Support Charges until after the expiration of the Initial Term, and, thereafter,
no more often than annually. If Licensee does not consent to Licensor's proposed
changes, both parties will use reasonable efforts to agree to an amendment to
the Support Order.

                  A. SUPPORT CHARGES. Annual charges for Support Services (the
         "Support Charges") are set forth in the attached Support Orders.

                  B. PAYMENT TERMS. The Support Charges will be payable
         quarterly in advance of the period for which Support Services are
         rendered. Any charges for any other products or services provided to
         Licensee that are not covered by a Support Order will be invoiced when
         provided and will be due and payable immediately on receipt of the
         invoice.

                  C. TRAVEL AND EXPENSE CHARGES. Licensee will pay for all
         travel, accommodations, and other reasonable expenses including but not
         limited to meals, laundry, local transportation, and business
         communications of Licensor's personnel for all on-site services
         provided by Licensor or its representatives, except as otherwise
         expressly provided in a Support Order.

         3. LIMITATION OF SERVICES.

                  A. EXTENT OF EQUIPMENT SUPPORT. Support Services for the
         Equipment are only applicable for equipment still covered under the
         manufacturer's warranty, and only to the extent indicated on a Support
         Order (the "Covered Equipment"). Licensor will assist with the
         troubleshooting and identification of problems within the System, but
         will only make recommendations on any Equipment, which is not on the
         Support Order (the "Non-Covered Equipment") that is found to be
         malfunctioning. It is the responsibility of Licensor to replace or
         repair any Non-Covered Equipment that is found to be malfunctioning.
         Support Services for Covered Equipment will provide for the repair of
         the Covered Equipment or for the "like-for-like" replacements of failed
         Field Replaceable Units ("FRUs").

                  B. MAINTAINING CURRENT SOFTWARE. If Licensee is current in all
         amounts payable to Licensor under this Support Agreement, including all
         amounts payable under all Support Orders, Licensor will make Updates
         available to Licensee. Whenever an Update is released, Licensee agrees
         to implement the Software within 90 days at all applicable Licensee
         sites. After a period of 180 days following the release of an Update,

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PhoenixSoft, Inc. Support Agreement    -2-   Initial: Licensee____ Licensor____
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         Licensor will guarantee the availability of patches or bug fixes to
         versions no older than 12 months from the date of the current release.

                  C. UNAUTHORIZED USE. Support Services will not be rendered for
         any defects, malfunctions, problems or questions concerning the Covered
         Equipment or Software arising out of any of the following, whether
         resulting from the actions of Licensee or a third party (other than
         Licensor):

                           (i) Use of the Covered Equipment other than in strict
                  compliance with the documentation furnished by Licensor for
                  the Covered Equipment.

                           (ii) Misuse, negligence or improper maintenance or
                  application of either the Covered Equipment or Software,
                  including operation outside the Covered Equipment or Software
                  design specifications;

                           (iii) Modification, repair, or alteration of either
                  the Covered Equipment or Software, except as authorized in
                  writing by Licensor;

                           (iv) Failure to provide and maintain a suitable
                  installation environment with all facilities prescribed by
                  Licensor, including, but not limited to: (A) adequate
                  electrical power with appropriate protection against local
                  anomalies; and (B) air temperature or humidity control, high
                  quality leased lines, etc.;

                           (v) Power failures, fluctuations, or brownouts,
                  telecommunication line disruptions and outages.

                           (vi) Unauthorized incorporation of Licensor spare
                  parts into the Covered Equipment or the use of supplies or
                  materials not meeting Licensor specifications, including the
                  attachment of any hardware whatsoever not authorized by
                  Licensor to any Covered Equipment.

Licensee acknowledges that any failure to comply with the recommendation of
Licensor management with regard to the use of the Covered Equipment or Software
may prevent the successful resolution of Licensor Software irregularities or
system failures. Support Services do not include the development of new
applications to "work around" problems known to be caused by Licensee's
hardware. Any services required as a result of any of the above will be billed
on a time and materials basis at Licensor's then-current hourly rates and be
payable immediately on receipt of the invoice for such services.

         4. DEFAULT.

                  A. EVENTS OF DEFAULT. The occurrence of any of the following
         events will constitute an "Event of Default" under this Support
         Agreement and the Support Orders:

                           (i) The other party breaches any material provision
                  of this Support Agreement or a Software Support Order; or

                           (ii) The other party (A) terminates or suspends its
                  business, (B) becomes subject to any bankruptcy or insolvency
                  proceeding under Federal or state statute, (C) becomes
                  insolvent or subject to direct control by a trustee, receiver
                  or similar authority, or (D) has wound up or liquidated,
                  voluntarily or otherwise.

                  B. DEFAULT ON OTHER AGREEMENTS. In addition to the Events of
         Default set forth in Section 4(a), breach of any material provisions in
         the License Agreement will also constitute an Event of Default under

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PhoenixSoft, Inc. Support Agreement    -3-   Initial: Licensee____ Licensor____
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         this Support Agreement and the Support Orders, entitling the
         non-breaching party to the remedies available at law, in equity or
         under this Support Agreement.

                  C. NOTICE AND OPPORTUNITY TO CURE. Upon the occurrence of an
         Event of Default, the non-defaulting party will deliver to the
         defaulting party a notice of the Event of Default that identifies in
         detail the Event of Default. The defaulting party will have 30 days
         after the date of the notice to cure the default. If the defaulting
         party fails to fully and completely cure the default within the 30 day
         period, the non-defaulting party may exercise any remedies provided in
         this License Agreement or at law or equity.

         5. REMEDIES ON DEFAULT. The parties will be entitled to the following
remedies if an Event of Default remains uncured at the end of the 30-day cure
period:

                           (i) LICENSOR'S REMEDIES. In addition to any other
                  remedies available to Licensor at law or in equity, Licensor
                  will also be entitled to terminate this Support Agreement and
                  all Support Services under the Support Orders.

                  B. IMMEDIATE SUSPENSION OR TERMINATION BY LICENSOR.
         Notwithstanding anything to the contrary in this Support Agreement or a
         Support Order, if: (i) Licensee fails to pay, within seven (7) business
         days' of when due, any amounts payable under this Support Agreement or
         a Support Order; or (ii) Licensee uses the Software on unauthorized
         equipment, or uses unauthorized software on the Covered Equipment or
         anything that is not directly a part of the Covered Equipment, Licensor
         will have the right to immediately terminate or suspend this Support
         Agreement and all Support Services under the Support Orders. Licensor
         will not be liable for any damages arising as a result of equipment or
         software failures that occur during suspension or as a result of
         termination.

                  C. SUPPORT AGREEMENT REINSTATEMENT. If Support Services are
         suspended for a period equal to three consecutive months or more,
         Licensee will be subject to a reinstatement fee equal to 25% of the
         Support Charges. On reinstatement, Licensor will perform a technical
         evaluation of the Covered Equipment and Software at Licensee's site, at
         Licensee's expense. Any repair, replacement or other services required
         to bring the Covered Equipment and Software back to a normal
         serviceability level will be performed before full Support Services are
         resumed. All of these services will be billed at the then-current
         non-discounted systems engineer daily rates, plus expenses. Licensee
         will also pay for all required repairs and replacement equipment or
         Updates at Licensor's then current list prices.

                  A. LICENSEE'S REMEDIES. In addition to any other remedies
         available at law or in equity, Licensee shall be entitled to terminate
         this Support Agreement, and to have no further obligations under this
         Support Agreement or any Support Orders.

         6. ERROR RESOLUTION RESPONSE. Licensor's engineering personnel will
respond to reported problems under the following guidelines:

                  A. TROUBLE PRIORITIES.

                           (i) PRIORITY 1. A fatal error that has no work
                  around. Generally, these errors will not allow a user to
                  complete a required function.

                           (ii) PRIORITY 2. An error that prevents a function
                  from being completed as normally processed, but that has a
                  work-around that allows the user to complete the task at hand.

                           (iii) PRIORITY 3. A cosmetic error that does not stop
                  a user from completing a task, but does not work as would be
                  expected.

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PhoenixSoft, Inc. Support Agreement    -4-   Initial: Licensee____ Licensor____
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                  B. ERROR RESOLUTION RESPONSE. Once a priority has been
         established for a problem by Licensor and the relevant information has
         been collected, Licensor will use commercially reasonable best efforts
         to respond within the following response-time goals. Notwithstanding
         the foregoing sentence, Licensee acknowledges that some problems may
         take longer than the goals due to their complexity.

                           (i) PRIORITY 1. During regular business hours (9:00
                  am - 9:00 pm EST), calls will be answered immediately; after
                  regular business hours, a callback to the Licensee will be
                  made within 20 minutes of the initial call. Licensor will work
                  full time until an interim work-around or a permanent
                  resolution is provided.

                           (ii) PRIORITY 2. A resolution will be provided within
                  5 working days.

                           (iii) PRIORITY 3. A resolution will be provided
                  within 10 working days.

         7. OTHER TERMS. Those terms not otherwise defined in this Support
Agreement will have the meanings set forth in Schedule G of the License
Agreement, and the Miscellaneous Provisions contained in Schedule H of the Sales
Agreement will apply to this Support Agreement and the Exhibits attached hereto.
Schedule G and Schedule H are both incorporated herein by this reference.

         The parties have executed this Support Agreement as of the Effective
Date.

LICENSOR: PHOENIXSOFT, INC.             LICENSEE:    PHONE 1, INC.

Signature: /s/ Paul Amick               Signature: /s/ Dario Echeverry

Name: Paul Amick                        Name: Dario Echeverry

Title: EVP                              Title: President-CEO

Date: 2-13-03                           Date: 2-13-03

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PhoenixSoft, Inc. Support Agreement    -5-   Initial: Licensee____ Licensor____
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<PAGE>
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                                  SUPPORT ORDER

--------------------------------------------------------------------------------
         SUPPORT AGREEMENT FOR CONTRACT #:  PA00-PA-00000509002-01

--------------------------------------------------------------------------------
         CURRENT SOFTWARE CONFIGURATION:

INITIAL TERM:                ____/____/  2002 ("START DATE") -  ____/____/ 2003
--------------------------------------------------------------------------------
SYSTEM SUPPORT:

         o        Support fees charged at the quarterly rate of $1.50 per active
                  port USD $ 1.50
         o        Support fees to be prepaid quarterly
         o        Ports activated in each calendar quarter to pay support fees
                  in following quarter (e.g., support fees will be payable on
                  April 1 for any ports activated January 1 through March 31)

SOFTWARE SUPPORT SERVICES FOR SOFTWARE:

         o        Help Desk: Monday - Friday, 6:00 am - 6:00 pm PST/ 9:00 am-
                  9:00 pm EST

                  Outside of these standard hours, emergency help is provided
                  for switch outages 24 x 7

         o        Error Resolution, Patches, Fixes, Workarounds

         o        Software Diagnostics, Remote Analysis via Secure line provided
                  by Licensee

o        Level 1 software Upgrades

         o        Two tech training slots per year (at Licensor facility) as
                  long as

         Support Charges are current

         ON-SITE RESPONSE PACKAGE:          OPTIONAL

         o        On-site Emergency Field Support (travel and expenses not
                  included)

         OPTIONAL CONSULTING SERVICES FEES: OPTIONAL

         o        Five (5) days on-site @ USD $6,000.00 per week plus travel and
                  expenses

--------------------------------------------------------------------------------

APPROVALS:

--------------------------------------------------------------------------------

LICENSEE:  PHONE 1, INC.                LICENSOR:  PHOENIXSOFT, INC.

Signature:  ________________________    Signature:  ___________________________
Name:  _____________________________    Name:  ________________________________
Title:  ____________________________    Title:  _______________________________
Date:  _____________________________    Date:  ________________________________

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PhoenixSoft, Inc. Support Agreement    -1-   Initial: Licensee____ Licensor____
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