Document:

Change in Terms Agreement dated October 10, 2008

 Exhibit 10.2 
 CHANGE IN TERMS AGREEMENT 
  

															
	 Principal
  
	 	Loan Date	 	Maturity	 	Loan No.	 	Call/Coll	 	Account	 	Officer	 	Initials

  

							
	Borrower:    	  	 RAINMAKER
SYSTEMS, INC.
 900 E. Hamilton Avenue, Suite 400
 Campbell, CA 95008
	  	Lender:    	  	 BRIDGE
BANK
 55 Almaden Boulevard, Suite 100
 San Jose, CA 95113

  
  
  

			
	Principal Amount: $6,000,000	 	Date of Agreement: October 10, 2008

 DESCRIPTION OF EXISTING INDEBTEDNESS. The Promissory Note dated April 29, 2004 in the original
principal amount of $4,000,000, as previously modified and amended by the parties and as amended by this Agreement (the “Note.”) 
 DESCRIPTION OF CHANGE IN TERMS. 
 The date on which all outstanding principal, accrued but unpaid interest, and other sums dues and
payable by Borrower to Lender in connection with the Indebtedness evidenced by the Loan Documents (as defined in that certain MODIFICATION TO BUSINESS LOAN AGREEMENT of even date with this Agreement, the “Modification Agreement”) is hereby
extended from October 10, 2008 to October 10, 2009 (the “Maturity Date”). 
 Subject to the provisions of the Loan Documents (as modified
and emended by the Modification Agreement and this Agreement), the amount available to Borrower under the Line of Credit evidenced by the Note is hereby increased from $4,000,000 to $6,000,000. Borrower promises to pay to Lender, or order, the
principal amount of $6,000,000, or so much as may be outstanding, together with interest on the unpaid principal balance of each advance made under the Note. 
 PAYMENTS. Borrower will continue to make interest only payments on the unpaid principal balance from time to time outstanding, which interest will be calculated at the Index, and will continue until October 10, 2009, at
which time all principal, accrued but unpaid interest, and all other sums owing to Lender will be immediately due and payable. 
 VARIABLE INTEREST
RATE. The interest rate on this Agreement is subject to change from time to time based on changes in an independent index which is the Prime Rate as published in the Wall Street Journal (Western Edition) (the “Index”). The Index is
not necessarily the lowest rate charged by Lender on its loans. If the Index becomes unavailable during the term of- this loan, Lender may designate a substitute index after notice to Borrower. Lender will tell Borrower the current Index rate upon
Borrower’s request. The interest rate change will not occur more often than each day. Borrower understands that Lender may make loans based on other rates as well. 
 CONTINUING VALIDITY. Except as expressly changed by this Agreement, the terms of the Loan Documents (as modified and amended by the Modification Agreement and this Agreement) remain 

 Change in Terms Agreement 
 (Continued) 
  Page
 2
 
  
  
  
  

 
unchanged and in full force and effect. Consent by Lender to this Agreement does not waive Lender’s right to strict performance of the obligation(s) of
the obligation(s) as changed, nor obligate Lender to make any future change in terms. Nothing in this Agreement will constitute a satisfaction of the obligation(s). It is the intention of Lender to retain as liable parties all makers and endorsers
of the original obligation(s), including accommodation parties, unless a party is expressly released by Lender in writing. Any maker or endorsers, including accommodation makers, will not be released by virtue of this Agreement. If any person who
signed the original obligation does not sign this Agreement below, then all persons signing below acknowledge that this Agreement is given conditionally, based on the representation to Lender that the non-signing party consents to the changes and
provisions of this Agreement or otherwise will not be released by it. This waiver applies not only to any initial extension, modification or release, but also to all such subsequent actions. 
 FURTHER ASSURANCES. The parties hereby agree, to the extent permitted by law, from time to time, as and when requested by any other party hereto or by its
successors or assigns, to execute and deliver, or cause to be executed and delivered, all such instruments, and to take, or cause to be taken, all such further or other actions as may be reasonably necessary or desirable in order to implement the
provisions hereof and otherwise to effect the intent and purposes hereof. 
 FURTHER MODIFICATIONS. Subject to the provisions of this Agreement
relating to further assurances, this Agreement does not create any right in favor of Borrower nor any duty or obligation on the part of Lender to enter in to any further modifications or amendments of the Loan Agreement or to provide any other or
additional credit facilities to Borrower. 
 COUNTERPARTS. This Agreement may be executed in counterparts, each of which, when so executed,
shall be deemed to be an original, and such counterparts together shall constitute one and the same instrument. For purposes of this Agreement, a facsimile execution shall be considered as the equivalent of a wet ink signature and shall be deemed
good and valid acceptance of this Agreement and shall be deemed to have been reasonably relied on by all other parties; provided, however, that any signature forwarded by facsimile shall be promptly followed by a wet ink original, but the failure to
forward a wet ink original shall not void or otherwise effect the acceptance evidenced by the facsimile execution. 

 Change in Terms Agreement 
 (Continued) 
  Page
 3
 
  
  
  
  

 IN WITNESS WHEREOF, Borrower and Lender haves executed and delivered this Agreement to Lender on the
date first above written at San Jose, California. 
  

			
	“BORROWER”
	
	RAINMAKER SYSTEMS, INC.
		
	By:	 	 /s/ Steve Valenzuela

		 	Steve Valenzuela, CFO
		
	By:	 	 /s/ Michael Silton

		 	Michael Silton, CEO
	
	“LENDER”
	
	BRIDGE BANK
		
	By:	 	  

	Its:Shared Services Agreement

 Exhibit 10.1 
  

					
	 STRICTLY PRIVATE & CONFIDENTIAL
  
 Glen E Tullman
 Chairman and Chief Executive Officer
 Allscripts Healthcare Solutions, Inc.
 222 Merchandise Mart Plaza, Suite 2024

 Chicago, IL 60654
	 		 	 Misys plc
 One Kingdom Street
 Paddington, London W2 6BL
 United Kingdom
  
 Tel                    +44 (0)20 3320 5000
 Fax                    +44 (0)20 3320 1771
  
 www.misys.com

 Our
ref                    SSA/30717-00475 CO:8896520.1 
 9 October 2008 
 Dear Glen 
 Shared Services
Agreement 
 This letter will serve to memorialize our agreement, reached on our call yesterday, on certain open items to be covered by the schedules to
the Shared Services Agreement to be entered into between our two companies in substantially the form of the attached draft agreement (together with fully worked up schedules of services which are still in the process of negotiation) (the
“Shared Services Agreement”). Our agreement on these items is effective as of closing (“Closing”) of the merger of Misys Healthcare Systems, LLC (“Misys Healthcare”) and a subsidiary of Allscripts Healthcare Solutions
Inc. (“Allscripts”) and shall continue in full force and effect until the execution of the Shared Services Agreement (including the finalization of the schedules thereto). Our intention is to finalise and execute the Shared Services
Agreement as soon as possible after Closing and in the period between Closing and execution of the Shared Services Agreement Allscripts agrees to pay for the services provided by Misys plc (“Misys”) and its affiliates in accordance with
the agreement set out below. Specifically: 
  

	 	1.	HR Schedule (Schedule A): There will be seven FTEs working on shared services at a total charge of US$600,000 for each 12-month period following Closing, which will be
charged to Allscripts in accordance with the Shared Services Agreement. These FTEs will be moved from the Misys Healthcare payroll to become employees of an affiliate of Misys plc as soon as practicable after Closing but the US$600,000 annual fee
will be charged beginning as of Closing. We will ask our respective human resource personnel to agree on the actual named individuals that will comprise these FTEs. (In respect of each 12 month period subsequent to the first one, the US$600,000 is
subject to adjustment as may be agreed between our two companies at that time.) 

  

	 	2.	Financial Services (Schedule B): We have signed off on the financial terms of this schedule, which is attached hereto. 

  

	 	3.	Management Services (Schedule C): The total annual charge for the services specified in this schedule will be US$3,000,000. 

  

	 	4.	Procurement Services (Schedule D): We have agreed that the fees payable for individuals providing services under this schedule will be US$160,000 for each 12-month period
following Closing. (In respect of each 12 month period subsequent to the first one, the US$160,000 is subject to adjustment as may be agreed between our two companies at that time.) 

  

	 	5.	Tax Services (Schedule E): We have signed off on the financial terms of this schedule, which is attached hereto. 

	 	6.	R&D Services (Schedule F): The hourly rate on the rate card applicable to these services will be $20.45 for resources in India. We agreed that the overhead charge for
development services covered by this schedule will be US$1,800,000 for each 12-month period following Closing. (In respect of each 12 month period subsequent to the first one, the US$1,800,000 is subject to adjustment as may be agreed between our
two companies at that time.) 

  

	 	7.	Manila Support Services (Schedule I): The charge per person for the overall services covered by this schedule will be US$18,940 per 12 month period, which amount (with
respect to the payroll, telephony and facilities services within those overall services) will be calculated using average actual costs and will be subject to adjustment on a monthly basis to reflect those actual costs. 

  

	 	8.	Information Systems Services (Schedule J): We agreed that the merged Allscripts- Misys company’s overall budget for IT expenditure for the 12-month period following
Closing will be US$19,700,000. 

 In determining Misys’ costs with respect to providing services under the schedules to the Shared
Services Agreement, Misys will use the Misys budgeted exchange rates for the applicable 12-month period. All of the fees and charges noted above are for 12-month periods but will be invoiced and paid in equal monthly instalments during the term
hereof 
 With respect to the applicable service level for each service provided under the Shared Services Agreement we agree that such service will be
provided at a service level equal to or better than the current service level for that particular service as provided by either Misys or Allscripts to itself or its affiliates. 
 To the extent that the schedules to the Shared Services Agreement are not in final form now, we agree that we will continue to negotiate, and cause our respective employees and advisers to continue to negotiate, to
complete the relevant schedules as soon as possible in accordance with our agreements set out above. 
 Any specific service or part thereof shall be subject
to termination at the election of the recipient party upon providing advance notice to the provider party in accordance with the notice for termination period set forth for that particular service in the draft schedules to the Shared Services
Agreement as of the date hereof, or, alternatively, if such schedules do not set forth a specific notice for termination period for such service, upon forty-five (45) days’ notice to the provider party. 
 If you agree with the foregoing, please sign a copy of this letter agreement in the space provided below, whereupon this letter agreement shall become a binding
agreement between our two companies. 
  

	
	Very truly yours
	
	/s/ Glyn Fullelove (duly authorised attorney of Mike Lawrie)
	
	Misys plc
	Mike Lawrie
	Chief Executive

  

 2 

			
	Accepted and agreed this 10th day of October, 2008
	
	Allscripts Healthcare Solutions, Inc.
	
	 /s/ Glen Tullman

	Name:	 	Glen E. Tullman
	Title:	 	Chairman and Chief Executive Officer

  

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