Document:

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                                                                  EXHIBIT 10.16

                                           ***TEXT OMITTED AND FILED SEPARATELY
                                               CONFIDENTIAL TREATMENT REQUESTED
                                         UNDER 17 C.F.R. SECTIONS 200.80(b)(4),
                                                           200.83 and 240.24b-2

                        INTERNET-BASED SERVICES AGREEMENT

         THIS INTERNET-BASED SERVICES AGREEMENT, dated as of this 1st day of
October, 1999 ("Agreement") is entered into by and between OWENS CORNING, a
Delaware corporation ("OC") and IMPROVENET, INC. a Delaware corporation
("ImproveNet").

                              BACKGROUND STATEMENT

         ImproveNet is a leading Internet-based home improvement market maker in
the United States for contractors, homeowners and building material suppliers.
ImproveNet provides an Internet-based contractor matching service ("Contractor
Matching Service") pursuant to which it screens and qualifies both contractors
and homeowner leads and matches appropriate and interested contractors to
homeowners seeking to have home improvement projects performed. ImproveNet also
provides other informational, promotional and advertising services to
contractors and suppliers via its Internet home page.

         OC is a leading manufacturer and seller of building materials and
systems and is interested in having ImproveNet provide certain contractor
matching, informational, promotional and advertising services for it, and
ImproveNet is willing to provide such services for OC, all In accordance with
the terms end conditions set forth below:

         In consideration of the mutual promises set forth below and other good
and valuable consideration, the value and sufficiency of which are hereby
acknowledged, the parties hereby agree as follows:

1.       SERVICES

         1.1 SCOPE OF SERVICES. Throughout the "Term" (as defined in Section 8.1
below) of this Agreement, ImproveNet agrees to provide OC with the specific
contractor matching and advertising services that are described on Exhibit A
attached hereto (the "Services"). The scope of the Services provided by
ImproveNet to OC hereunder may be modified from time to time upon the mutual
agreement of the parties.

         1.2 STANDARD OF CARE. ImproveNet shall use commercially reasonable
efforts to provide Services to OC hereunder in accordance with the highest
industry standards. Furthermore, ImproveNet shall provide Services to OC in a
manner that is no less favorable in terms of priority, availability of services
and standard of care, than similar services provided by ImproveNet to any of its
other customers. Other than as set forth in the preceding sentence, ImproveNet
disclaims all warranties, whether

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expressed or implied, including without limitation, the implied warranties of
merchantability and fitness for a particular purpose.

         1.3 COMPLIANCE WITH LAWS AND REGULATIONS. ImproveNet agrees that it
shall perform the Services as well as all of its other obligations under this
Agreement in compliance with all applicable federal, state and local laws,
regulations, ordinances and codes.

         1.4 PRIMARY CONTACT. ImproveNet will designate one or more individuals
to whom all communications concerning this Agreement or the Services provided
hereunder may be addressed.

         1.5 FUTURE SERVICES. ImproveNet agrees to offer OC on a preferential
basis any additional informational, promotional or advertising services that
ImproveNet may develop during the Term of this Agreement.

2.       OC'S RESPONSIBILITIES

         2.1 PRIMARY CONTACT. OC will designate one or more individuals to whom
all communications concerning this Agreement or the Services provided hereunder
may be addressed.

         2.2 REASONABLE COOPERATION. OC shall reasonably cooperate with
ImproveNet by, among other things, delivering or otherwise making available, in
a timely fashion, information in OC's control which is relevant and necessary to
ImproveNet's effective performance of Services hereunder.

         2.3 PROMOTIONAL EFFORTS. OC will use commercially reasonable efforts to
promote its relationship with ImproveNet, including, if appropriate, displays of
promotional material at trade shows, on OC's Internet home page, advertisements:
and literature. However, nothing shall commit OC to any level of spending or to
support or obligate OC to advertise or promote ImproveNet or its Services in any
manner unacceptable to OC.

3.       SERVICE FEES AND CHARGES

         3.1 SERVICE FEES.

              (a) During the first three (3) "Contract Years" (as defined in
SECTION 8.1 below) of the Term, OC shall pay ImproveNet the fees set forth on
EXHIBIT B ("Initial Fees"). The Initial Fees shall cover all Services to be
provided by ImproveNet hereunder during such 3-Contract Year period, and shall
also provide the consideration required by ImproveNet in exchange for its
agreement to make

                                      2.

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Services available to CC throughout the entire Term of this
Agreement.

              (b) Following the first three (3) Contract Years of the Term,
ImproveNet shall have the right to increase the fees for Services hereunder upon
ninety (90) days prior written notice to CC, provided that such fees shall be
increased no more than once during any Contract Year, and in no increase can
exceed five percent (5%) over the fees charged during the immediately preceding
Contract Year.

              (c) If the parties hereunder agree to modify the scope of Services
at any time throughout the Term of this Agreement, there will be an appropriate
modification to the Service fees. Such modification of Service fees is, however,
subject to the mutual written agreement of the parties, and any disputes
regarding such modifications shall be resolved in accordance with the provisions
of Article 9 below.

         3.2 PAYMENT. The Service fees for each Contract Year shall be paid by
OC in equal monthly installments, and ImproveNet shall invoice OC each month in
the amount of such installment (net of any credits or offsets for which OC is
entitled to receive against such installment as described in Section 3.3 below).
OC shall pay the net amount of each invoice received from ImproveNet hereunder
within thirty (30) days following its receipt thereof. OC may, however, withhold
payment of any amounts which it disputes, in good faith, provided that OC pays
to ImproveNet any amounts that are determined under Article 9 to be payable by
OC within thirty (30) days of such determination.

         3.3 OC SERVICES TO IMPROVENET. Throughout the Term of this Agreement,
ImproveNet agrees to purchase certain advertising services from OC or wholly,
owned subsidiaries of CC. The parties agree to discuss and negotiate in good
faith the nature, extent and value of such services throughout the Term of this
Agreement. However, the parties specifically agree that ImproveNet shall
purchase from OC or wholly-owned subsidiaries of OC, the advertising coop
services in accordance with Exhibit B attached hereto. OC shall invoice
ImproveNet for the agreed-upon value of the advertising provided by OC or
wholly-owned subsidiaries of OC, and the amount of such invoice shall be offset,
or netted against, ImproveNet's invoice for the immediately following month.

         3.4 AFFILIATE CONTRACTOR CREDITS. OC shall be entitled to the
"Affiliate Contractor" credits described on EXHIBIT C attached hereto. Within
the first term (10) business days of each month, OC shall provide ImproveNet
with a Summary of ail credits to which OC is entitled for the immediately

                                      3.

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preceding month. Such credits will be reflected on ImproveNet's invoice for the
immediately following month.

         3.5 MOST FAVORED PRICING. Throughout the Term of this Agreement, OC
shall be charged Service fees by ImproveNet that are the lower of (i) the
lowest Service fees charged to any other ImproveNet customer that is
comparable to OC in terms of breadth and volume of services provided by
ImproveNet, the breadth and volume of services purchased by ImproveNet from
such customer and the size of the equity investment by such customer in
ImproveNet, or (ii) [...***...]([...***...]) below ImproveNet's prevailing
market rates for such Services. For purposes of this Agreement, ImproveNet's
"prevailing market rate" for each Service shall be the average rate quoted
for such Service to new customers with no pre-existing commercial or equity
relationship with ImproveNet.

4.       CONTRACTOR FEES.

         4.1 In connection with the "Private-Label Contractor Matching
Services" (as defined on Exhibit A) to be provided by ImproveNet for and on
behalf of OC (e.g., DIF-me or other co-branded services), ImproveNet shall
charge participating OC Preferred Contractors the fees set forth on Exhibit C
attached hereto ("OC Contractor Fees"). The parties acknowledge and agree
that OC Contractor Fees are to be charged to OC Preferred Contractors only in
connection with leads and jobs that are generated by OC, whether through OC's
DIF-me program or otherwise ("OC-Generated Job"). With respect to any other
lead or job (i.e., other than an OC-Generated Job) that is provided by
ImproveNet to an OC Preferred Contractor, ImproveNet's standard fees and
rates shall apply.

         4.2 For each OC-Generated Job resulting in a "won job" exceeding
$500 in value, ImproveNet will pay OC a referral fee equal to $25.00 ("OC
Referral Fee"). Throughout the Term of this Agreement, the amount of the OC
Referral Fee shall be increased by the same percentage as any increase in
"Win Fees" pursuant to Section 4.3 below.

         4.3 OC Contractor Fees may, from time to time, be increased by
ImproveNet as follows:

              (a) Throughout the first Contract Year of this Agreement,
ImproveNet shall have the right subject to Section 3.5, to increase the OC
Contractor Fees upon sixty (60) day's prior written notice to OC. Thereafter,
ImproveNet shall have the right to increase the OC Contractor Fees upon
ninety (90) day's prior written notice to OC.

* CONFIDENTIAL TREATMENT REQUESTED

                                      4.

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              (b) With respect to the Win Fee component of the OC Contractor
Fees, no such increase shall exceed [...***..] ([...***...]) over the Win
Fees for the prior Contract Year, and there shall be no more than one such
increase in any Contract Year. With respect to the Lead Fee component, the
total of such increases shall not exceed [...***..] dollars ($[...***..])
during any 6-month period of the first Contract Year and shall not exceed
[...***...] ($[...***...]) during any 6-month period of the second Contract
Year. Thereafter, there shall be no more than one (1) increase in Lead Fees
during any Contract Year and no increase shall exceed $[...***...]over the
Lead Fees for the immediately prior Contract Year.

         4.4 In the event that ImproveNet materially modifies its standard
non-OC Contractor Fees such that they become inconsistent with the OC
Contractor Fees in terms of structure, format and/or amounts, OC and
ImproveNet agree to discuss in good faith whether it Ps commercially
reasonable and appropriate to make corresponding modifications to the OC
Contractor Fees and the OC Referral Fee hereunder.

         4.5 OC "Affiliate Contractor" fees shall be determined pursuant to
Exhibit C attached hereto.

         4.6 Upon request from OC, ImproveNet agrees to allow ImproveNet
contractors who are not OC Preferred Contractors to receive and enjoy the
benefit of OC Contractor Fees when they are matched to OC-Generated Jobs.

5.       REGULAR AND SPECIAL MEETINGS/REPORTS

         5.1 REGULAR MEETINGS. On a regular basis (no less often than
quarterly), OC and ImproveNet shall meet, in person, to discuss the Services
being provided hereunder as well as the fees being charged for Services and
any general market issues that are of concern to either party. The parties
agree to discuss any problems and/or issues which may have occurred or are
occurring, and to discuss any ways in which the Services may be ImproveNet or
made more effective. The parties agree that the meeting date four regular
meetings shall be determined within the first ten days of each month.

         5.2 SPECIAL MEETINGS. In the event that either party desires to call
a special meeting to discuss issues of concern to a party not generally
discussed at the regular meeting described in Section 5.1, that party can
request a special meeting to discuss such issues. Such request must be in
writing and must provide the other party with at least five (5) business days
notice of the requested meeting and must briefly describe the issues to be

* CONFIDENTIAL TREATMENT REQUESTED

                                      5.

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discussed. The parties agree to then meet with one another as soon as is
reasonably practical to discuss in good faith how such issues might be
resolved.

6.       DATA/REPORTS

         6.1 OC DATA. In connection with the Services provided by ImproveNet
for OC hereunder, ImproveNet will collect and maintain data and information
relative to OC-Generated Jobs as well as OC Preferred Contractors
(collectively, "OC Data"). OC will have unrestricted access to such OC Data
alt all times and it shall be provided to OC upon OC's written request or
upon the termination or expiration of this Agreement for any reason.
ImproveNet shall have the right to use such OC Data in connection with its
business subject to limitations or restrictions imposed by OC's internet
privacy/policy, but in no event will ImproveNet use OC Data in connection
with the provision of services to or for any competitor of OC identified on
EXHIBIT D, nor will it provide such OC Data to or for the benefit of any
third party. OC may, from time to time, modify the list of competitors
identified on Exhibit D upon forty-five (45) days' prior written notice to
ImproveNet.

         6.2 IMPROVENET DATA. ImproveNet will also collect data and
information in connection with the Contractor Matching Services that it
provides generally through its Internet service ("ImproveNet Data"). All such
data is the Sole property of ImproveNet and/or the originator, unless
otherwise assigned to a third party. ImproveNet agrees to provide OC with
statistical information regarding the ImproveNet Data provided that OC agrees
to allow similar statistical data collected from OC-Generated Jobs to be
included as part of the overall pool of jobs. Any ImproveNet Data provided to
OC shall be subject to limitations and restrictions imposed by ImproveNet's
Internet privacy policy and other commercial agreements to which ImproveNet
may be a party.

         6.3 REPORTS. By the tenth day of each month during the Term of this
Agreement, ImproveNet shall submit to OC a report, in the form agreed to by
OC and ImproveNet, describing the Services provided by ImproveNet during the
preceding month, including without limitation, the number of OC-Generated
Jobs, the number of won jobs by OC Preferred Contractors, and the specific
information related to each such won job.

7.       EXCLUSIVITY. In consideration of the commitments made by OC
hereunder, ImproveNet agrees not to provide Private Label Contractor Matching
Services to any of the direct category competitors of OC identified on
EXHIBIT E attached hereto ("OC Competitors") for a period commencing on the
"Effective Date" (as defined in Section 8.1 below) and ending on December 31,
2000.

                                      6.

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8.       TERM AND TERMINATION.

         8.1 TERM. This Agreement shall become effective as of the date first
written above ("Effective Date") and shall continue for a period of twelve (12)
years thereafter. ("Term") unless terminated earlier as provided below in
Sections 8.2 or 8.3 below. Each consecutive twelve (12) month period commencing
on the Effective Date and continuing through the expiration of the Term shall be
referred to herein as a "Contract Year". The Term of the Agreement may be
extended upon the mutual written agreement of the parties.

         8.2 Termination for Cause. Notwithstanding the term of this Agreement
as provided in Section 8.1 above, this Agreement may be terminated at any time
by either party upon the following terms and conditions:

              (a) If either party breaches any material provision of this
Agreement, and such breach is not cured within thirty (30) days following the
breaching party's receipt of written notice of such breach from the
non-breaching party, or if such breach cannot be cured within such thirty (30)
day period, then the non-breaching party may terminate this Agreement, subject
to the procedures and notice requirements set forth in Section 14.3 below, with
immediate effect upon written notice to the breaching party. The termination
right provided in this Section 8.2(A) is not exclusive of any remedies to which
either party may otherwise be entitled in law or in equity in the event of a
breach of this Agreement:

              (b) If either party (i) ceases generally to pay its debts as they
become due; or (ii) becomes the subject of a bankruptcy proceeding, whether
voluntarily or involuntarily, and such proceeding is not dismissed or vacated
within thirty (30) days after filing, then the other party shall have the right
to immediately terminate this Agreement by written notice to the insolvent or
bankrupt party.

         8.3 OC TERMINATION FOR CONVENIENCE. Following the initial three (3)
Contract Years of this Agreement, OC may terminate this Agreement for
convenience and without cause, at any time upon twelve (12) months' prior
written notice to ImproveNet. In the event that a purported termination for
cause by OC under Section 8.2 is finally determined by a competent authority
under Section 9.2 or Section 9.3 not to be properly a termination for cause,
then such termination shall be deemed to be a termination for convenience under
this Section 8.3, effective from the date of the notice first delivered pursuant
to Section 8.2(A) above.

9.       DISPUTE RESOLUTION

                                      7.

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         9.1 INFORMAL DISPUTE RESOLUTION. The parties shall attempt in good
faith to resolve any dispute arising out of or relating to this Agreement
through negotiation between representatives who have authority to resolve the
matter. Either party may give the other party written notice of any dispute
not resolved in the normal course of business, it being understood that a
notice delivered by a party pursuant to Section 8.2(A) above shall constitute
the delivery of a written notice of dispute pursuant to this Section 9.1.
Within five (5) days after its receipt of the notice, the receiving party
shall submit to the other party a written response. The notice and response
shall each include (a) a statement of the party's position and a summary of
the arguments supporting that position, and (b) the name and title of the
company representative who will represent that party. Within ten (10) days
following delivery of the original dispute notice the parties' respective
representatives shall meet at a mutually acceptable time and place, and
thereafter as often as they reasonably deem necessary to attempt to resolve
the dispute. Ali reasonable requests for information made by either party to
the other will be honored.

         9.2 ARBITRATION. If a dispute has not been resolved within thirty
(30) days of the disputing party's original notice under Section 9.1, or if
the parties fail to meet within the ten (10) days following such notice under
Section 9.1, then either party may initiate arbitration of the dispute. The
dispute shall then be submitted to mandatory and binding arbitration in
Chicago, Illinois in accordance with the commercial rules and procedures of
the American Arbitration Association before a single arbitrator. Judgment
upon the award may be entered by any. court having appropriate jurisdiction.
The arbitrator shall not, however, be empowered to award damages in excess of
compensatory damages.

         9.3 LITIGATION. The only circumstance in which a dispute between the
parties will no be subject to the provision of Sections 9.1 and 9.2. above, is
when a part) makes a good faith determination that a breach of the terms of this
Agreement by the other party is such that the damages to such party resulting
from the breach will be so immediate, so large or severe, and so incapable of
adequate redress after the fact that a temporary restraining order or other
immediate injunctive relief is the only adequate remedy. Except for such relief,
the parties shall resolve their disputes, whether or not such relief is granted,
in accordance with the provisions set forth in Sections 9.1 and 9.2.

         9.4 CONTINUED PERFORMANCE. Each party agrees to continue performing its
obligations under this Agreement when any dispute is being resolved under his
Article 9, unless and until such obligations are terminated by

                                      8.

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the expiration or termination of this Agreement or by order of a court of
competent authority under SECTION 9.2 or SECTION 9.3.

10.      LIMITATION OF LIABILITY

         10.1 LIMITATION. IN NO EVENT SHALL EITHER PARTY, OR ITS RESPECTIVE
OFFICERS, DIRECTORS, AGENTS OR EMPLOYEES, BE LIABLE TO THE OTHER FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, POTENTIAL OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, LOST PROFITS) EVEN IF A PARTLY HAS BEEN
PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EITHER
PARTY BE LIABLE TO THE OTHER PARTY IN AN AMOUNT GREATER THAN THE AMOUNTS
ACTUALLY PAID BY OC TO IMPROVENET HEREUNDER DURING THE TWELVE (12) MONTHS
PRECEDING THE CLAIM. THIS LIMITATION OF EACH PARTY S LIABILITY IS CUMULATIVE,
WITH ALL PAYMENTS FOR CLAIMS OR DAMAGES IN CONNECTION WITH THIS AGREEMENT BEING
AGGREGATED DURING SUCH TWELVE (12) MONTH PERIOD PRECEDING THE CLAIM TO DETERMINE
SATISFACTION OF THE LIMIT. THE EXISTENCE OF ONE OR MORE CLAIMS WILL NOT ENLARGE
THE LIMIT.

         10.2 EXCLUSIONS FROM LIMITATION. The limitation on liability set forth
in Section 10.1 above will not apply with respect to damages arising from or
relating to (i) the willful misconduct or gross negligence of a party; or (ii)
either parties indemnification obligations in Article 11.

11.      INDEMNITIES

         ImproveNet and OC each agree to indemnify, defend and hold harmless the
other, including its officers, directors, employees, agents, successors, and
assigns from any and all losses, liabilities, damages, judgments and expenses
(including reasonable attorneys' fees and witness fees) ("Losses") arising from
or in connection with any of the following: (a) the death or bodily injury of
any agent, employee, customer, business invitee, or business visitor or other
person caused by the tortuous conduct of the indemnitor, its agent or employee;
(b) the damage, loss or destruction of any real or tangible personal property
caused by the tortuous conduct of the indemnitor, its agent or employer; and (c)
any Loss asserted against the indemnitee but resulting from an act of omission
of the indemnitor in its capacity as an employer of a person.

12.      CONFIDENTIALITY.

         12.1 CONFIDENTIAL INFORMATION. Each party acknowledges that the other
will receive or have access to confidential or proprietary information of such

                                      9.

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party or of a third party (e.g., OC Preferred Contractors) and in such party's
possession (the "Confidential Information").

         12.2 OBLIGATIONS. Each party will use at least the same degree of care
to prevent disclosing to third parties the Confidential Information of the other
as it employs to avoid unauthorized disclosure, publication or dissemination of
its own information of a similar nature, but in no event less than a reasonable
standard of care. A party may disclose Confidential Information of the other to
third parties performing services hereunder where(i) the use of such entity is
authorized under this Agreement, (ii) such disclosure is reasonably necessary to
or otherwise naturally occurs in that entity's scope of responsibility, and
(iii) the disclosure is in accordance with the terms and conditions of this
Agreement. Neither party will (1) make any use or copies of the Confidential
Information of the other except as necessary to perform its obligations under
this Agreement, (2) acquire any right in or assert any lien against the
Confidential Information of the other, or (3) refuse for any reason (including a
default or material breach of this Agreement by the other party) to promptly
provide the other party's Confidential Information (including all copies
thereof) to it if requested in writing to do so. Upon the expiration or
termination for any reason of this Agreement and the concomitant completion of a
party's obligations under this Agreement, each arty shall (except as otherwise
provided in this Agreement), return or destroy, as the other may direct, all
documentation in any medium that contains, refers to, or relates to the other
party s Confidential Information, and retain no copies. In addition, the parties
shall take reasonable steps to ensure that their employees comply with these
confidentiality provisions. The steps taken by a party to ensure such compliance
will be deemed reasonable if they are no less onerous than the steps taken by
the other party.

         12.3 The obligations of this Article 12 will not apply to any
particular information which either party can demonstrate: (i) was, at the
time of disclosure to it, in the public domain; (ii) after disclosure to it,
is published or otherwise becomes part of the public domain through no
fault of the receiving party; (iii) was rightfully in the possession of the
receiving party at the time of disclosure to it; (iv) is received from a
third party who had a lawful right to disclose such information to it; or (v)
was independently developed by the receiving party without reference to
Confidential Information of the furnishing party, in addition, a party shall
not be considered to have breached its obligations under this Article 12 for
disclosing Confidential Information of the other party as required to satisfy
any legal demand of a government, judicial or administrative body; provided,
however, that, promptly upon receiving any such request and to the extent
that it may legally do so, such party advises the other party so

                                      10.

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that the other party may take appropriate actions in response to the demand.

         12.4 In the event of any disclosure or loss of, or inability to account
for, any Confidential Information of the furnishing party, the receiving party
will notify the furnishing party promptly upon the occurrence of any such event.

         12.5 Nothing contained in this Agreement shall be construed as
obligating a party to disclose its Confidential Information to the other party,
or as granting to or conferring on a party, expressly or impliedly, any rights
or license to the Confidential Information of the other party.

         12.6 Nothing in this Agreement shall be construed to prevent either
party from obtaining, developing or using services or products itself or
provided by a third party as permitted by this Agreement which are similar or
competitive with the services and/or products furnished under this Agreement or
from using ideas, concepts, expressions, skills or experience possessed by
either party prior to, or developed or learned by either party in the
performance of this Agreement, except to the extent inconsistent with the terms
of this Agreement.

13.      INTELLECTUAL PROPERTY

         13.1 OC TRADEMARKS. OC grants to ImproveNet, during the Term of this
Agreement, a non-exclusive, non-transferable license to use the OC name
trademarks or logo solely in connection with the Services provided to OC
hereunder. Any such use is, however, subject to the prior review and written
approval of OC and must be in accordance with standards and specifications for
such use provided to ImproveNet by OC. Except for the foregoing right to use, no
right or license to any trademark or tradename of OC shall be deemed to be
granted to ImproveNet by any provision hereof or by the performance of this
Agreement by either party. This license expires immediately upon termination or
expiration of this Agreement.

         13.2 IMPROVENET TRADEMARKS. ImproveNet grants to OC during the Term of
this Agreement a non-exclusive, non-transferable license to use the ImproveNet
name, trademarks and logo solely in connection with the promotion and
advertising of the Services provided to OC by ImproveNet hereunder. Any such use
is, however, subject to the prior review and written approval of ImproveNet, and
must be in accordance with standards and specifications for such use provided to
OC by ImproveNet. Except for the foregoing right to use, no right or license to
any trademark or tradename or logo of ImproveNet shall be deemed to be granted
to OC

                                      11.

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by any provision hereof or by the performance of this Agreement by either
party. This license expires immediately upon termination or expiration of this
Agreement

14.      GENERAL PROVISIONS

         14.1 BINDING NATURE AND ASSIGNMENT. This Agreement shall be binding on
each of the parties and its respective successors and permitted assigns. Except
as provided below, neither party may assign this Agreement or any rights or
obligations created herewith in whole or in part to any third party without the
prior written consent of the other, and any attempt to do so will be void and of
no effect. Either party may assign its rights and obligations under this
Agreement with the prior written approval of the other party to (i) a third
party that acquires all or substantially all of the assets or stock of the
assigning party, (ii) any subsidiary or Affiliate of the assigning party, or
(iii) a successor in a merger or acquisition of the assigning party; provided,
however that in no event shall such assignment relieve the assigning party of
any of its obligations under this Agreement. For the purposes of this SECTION
14.1, any assignment by operation of law or under an order of any court shall be
deemed an assignment for which prior written consent is required, and any
assignment made without such consent shall be void and of no effect as between
the parties.

         14.2 ENTIRE AGREEMENT; AMENDMENT. This Agreement constitutes the entire
agreement between the parties, and supersedes all other prior or center
contemporaneous communications between the parties (whether written or oral),
with respect to the subject matter contained in this Agreement, including
without limitation that certain agreement titled "General Services Agreement."
No modification or amendment of this Agreement will be effective unless made in
a writing executed by both parties.

         14.3 NOTICES. All notices required or permitted under this Agreement
(other than routine operational communications) shall be in writing and shall be
deemed received if sent by one of the following means: (i) upon receipt if
delivered by hand; (ii) one (1) day after being sent by an express courier with
a reliable system for tracking delivery; (iii) three (3) days after being sent
by certified or registered first class mail, postage prepaid and return receive
requested; or (iv) upon confirmed facsimile transmission provided that a copy is
sent by another of the foregoing means all notices will be addressed by a party
to the other as follows:

         In the case of IMPROVENET:

                  ImproveNet, Inc,
                  720 Bay Road, Suite 200

                                      12.

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                  Redwood City, CA 94063
                  Attention: Ron Cooper, CEO

         In the base of OC:

                  Owens Coming
                  One Owens Corning Parkway
                  Toledo, Ohio 43659
                  Attention: President - North America Building Materials

         With a copy to:

                  Owens Corning
                  Corporate Law Dept.
                  One Owens Corning Parkway
                  Toledo, Ohio 43659

         A party may change its address from time to time upon prior written
notice to the other specifying the effective date of the new address.

         14.4 HEADINGS. The section headings contained in this Agreement are for
reference and convenience only and shall not enter into the interpretation of
this Agreement.

         14.5 RELATIONSHIP OF THE PARTIES. ImproveNet, in furnishing Services to
OC hereunder, is acting as an independent contractor and has the sole right and
obligation to supervise, manage, contract, direct, procure, perform or cause to
be performed, all Services to be performed by ImproveNet under this Agreement.
Neither ImproveNet or OC is an agent, partner, joint venturer or fiduciary of
the other party and neither has the authority to represent the other party as to
any matters or to bind the other party to any third parties, except as expressly
authorized in this Agreement.

         14.6 SEVERABILITY. In the event that any provision of this Agreement is
found to be unenforceable under applicable law, the parties agree to replace
such provision with a substitute provision that most nearly reflects the
original intentions of the parties and is enforceable under applicable law, and
the remainder of this Agreement shall continue in full force and affect.

         14.7 WAIVER OF DEFAULT; CUMULATIVE REMEDIES.

              (a) A delay or omission by either party hereto to exercise any
right or power under this Agreement shall not be construed to be a waiver

                                      13.

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thereof. A waiver by either party under this Agreement will not be effective
unless it is in writing and signed by the party granting the waiver. A waiver by
a party of a right under, or breach of, this Agreement will not be construed to
operate as a waiver of any other or successive rights under, or breaches of,
this Agreement.

              (b) Except as otherwise expressly provided in this Agreement, all
remedies provided for in this Agreement shall be cumulative and in addition to
and not in lieu of any other remedies available to either party at law, in
equity or otherwise.

         14.8 THIRD PARTY BENEFICIARIES. This Agreement is entered into solely
between, and may be enforced only by, CC and ImproveNet. This Agreement shall
not be deemed to create any rights in any third parties, including any suppliers
and customers of a party, or to create any obligations of a party to any third
parties.

         14.9 PUBLICITY AND ADVERTISING. The parties agree that any notices or
disclosures to third parties concerning this Agreement or the Services shall be
jointly coordinated and approved in advance by both parties. In addition,
neither party shall use the corporate name or any brand or proprietary name,
mark or logo of the other party for any advertising or promotional purpose
without first submitting such advertising or promotional materials to the other
party and obtaining the prior written consent of such party. Each party agrees
to provide prompt and timely turnaround, not to exceed five (5) business days,
of all such materials submitted to it by the other party hereto.

         14.10 FORCE MAJEURE. No party shall be liable for any default or delay
in the performance of its obligations under this Agreement due to an act of God
or other event to the extent that: (i) the non-performing party is without fault
in causing such default or delay; (ii) such default or delay could not have been
prevented by reasonable precautions; and (iii) such default or delay not
reasonably be circumvented by the non-performing party through the use of
alternate sources, work around plans or other means.

         14.11 CHOICE OF LAW. This Agreement, and the rights and duties of the
parties arising from or relating to this Agreement or its subject matter, shall
be construed in accordance with the laws of the State of New York, without
regard to its conflicts of laws provisions.

         14.12 COUNTERPARTS. This Agreement may be executed in counterparts,
each of which shall be deemed to be an original and all of which together shall
be deemed to be one and the same instrument.

                                      14.

<PAGE>

         14.13 JOINTLY DRAFTED. This Agreement represents the joint drafting
efforts of the parties and shall not be construed more strictly against one
party than the other.

         IN WITNESS WHEREOF, the parties have caused this Agreement to be
executed by their respective duly authorized representatives as of the Effective
Date.

                                  OWENS CORNING

                                  By: /s/ Jerry Oleschansky
                                     ---------------------------------

                                  Name:    Jerry Oleschansky
                                       ---------------------------------

                                  Title:   Vice President - Marketing
                                        ---------------------------------

                                  Date:    October 22, 1999
                                       ---------------------------------

                                IMPROVENET, INC.

                                By: /s/ Ronald Cooper
                                   ---------------------------------

                                Name:   Ronald Cooper
                                     ---------------------------------

                                Title:  President and CEO
                                      ---------------------------------

                                Date:   October 26, 1999
                                     ---------------------------------

                                      15.

<PAGE>

                                LIST OF EXHIBITS

EXHIBIT A         Description of Services

EXHIBIT B         Fees for Services

EXHIBIT C         Contractor Fees

EXHIBIT D         OC Competitors (For Data Protection)

EXHIBIT E         OC Competitors (For Exclusivity)

                                      16.

<PAGE>

                                    EXHIBIT A

                             DESCRIPTION OF SERVICES

A-1      PRIVATE-LABEL CONTRACTOR MATCHING. ImproveNet agrees to provide its
         Contractor Matching Service to OC on a Private-Label basis. That is,
         ImproveNet will provide an OC branded Contractor Matching Service
         through OC's Internet home page and OC's toll-free telephone number.
         Such service to be marketed as OC's "Do-it-for-me" Service ("DIF-Me")
         or such other name as OC may select. In all situations where DIF-Me
         brand is prominently displayed, it shall be followed by the text
         "powered by ImproveNet" or such other text as may be agreed to by the
         parties. Where OC publishes information regarding the structure and
         functionality of the DIF-Me program, OC will use reasonable efforts to
         include therein a reference to ImproveNet and an explanation of
         ImproveNet's role in the DIF-Me program, but in no event shall OC have
         any liability for its failure to so reference ImproveNet.

         Customer leads generated through the DIF-Me program will be routed
         directly to ImproveNet and managed through its Contractor Matching
         Service. All OC-Generated Jobs will be directed, on a priority basis to
         OC's "Preferred Contractors" (as defined below). If no Preferred
         Contractor is successfully matched to the OC-Generated Job within
         forty-eight (48) hours, ImproveNet shall have the right to match such
         OC-Generated Job to other ImproveNet Contractors.

A-2      PREFERRED CONTRACTOR SCREENING. OC and/or OC's wholly-owned
         subsidiaries, has developed a promotional program with certain
         contractors that satisfy and continuously maintain certain criteria
         ("Preferred Contractors"). Such ImproveNet qualified Preferred
         Contractors shall be those to whom ImproveNet shall direct OC-Generated
         Jobs. These Preferred Contractors are subjected to an initial
         certification and ongoing re-certification by OC in order to maintain
         their "Preferred" status. ImproveNet agrees to screen and qualify
         contractors for inclusion as Preferred Contractors on behalf of OC in
         accordance with selection criteria which are mutually agreed upon by OC
         and ImproveNet. During the Term of this Agreement, ImproveNet shall
         assist OC with the recruitment of ImproveNet qualified contractors to
         OC's Preferred Contractor Program.

A-3      ADVERTISING AND PROMOTIONAL SERVICES. During the Term of this
         Agreement, ImproveNet shall provide the following advertising and
         promotional services to OC, or at the request of OC, to any
         wholly-owned subsidiary of OC (provided that if OC requests ImproveNet
         to perform such services for an OC subsidiary, such services will be
         performed in lieu of, rather than in addition to, providing such
         services to OC):

                                      17.

<PAGE>

         A. BANNER ADVERTISING. OC will be represented with continuous banner
advertisements on the ImproveNet Consumer Site and the ImproveNet ProSite at all
time over the term of the Agreement. The style, format and content of such
banner advertising shall be determined by OC in consultation with ImproveNet.

         B.       BUTTON ADVERTISING. OC will be represented with a continuous
                  presence on the "button bar" in the relevant sections of both
                  the ImproveNet Consumer Site and ProSite. Each OC product line
                  will be represented on the appropriate pages. The style,
                  format and content of such button shall be determined by OC in
                  consultation with ImproveNet.

         C.       ON-LINE PRODUCT BROCHURE. OC's home and building related
                  products will be continuously featured in an on-line product
                  brochure on the ImproveNet Consumer Site and the ProSite (if
                  such brochure is offered on the ProSite). Such brochures will
                  link directly to the appropriate section of OC's Internet home
                  page. The placement of OC brochures will be at least as good
                  as any other brochure on the site. The specific products
                  included in the brochure, as well as the style, format and
                  content of the brochure shall be determined by OC, in its sole
                  discretion but after consultation with ImproveNet.

         D.       CONSUMER SMARTLEADS. OC has the right to submit SmartLeads to
                  every ImproveNet customer initiating on the OC site and the
                  ImproveNet system who submits a job related to any of OC's
                  product lines throughout the term of this Agreement. In
                  addition, OC will receive an additional 15,000 SmartLeads per
                  Contract Year during the Term of this Agreement to use, at its
                  discretion, from customers initiating on other manufacturers'
                  sites (e.g., "Find-a-Contractor"). ImproveNet will seek the
                  permission of the respective manufacturer from whose site the
                  customer originated ("Host Manufacturer") for OC to submit the
                  SmartLeads. The Host Manufacturer retains the full authority
                  to accept or reject OC SmartLeads to consumers originating on
                  its site. OC, as a Host Manufacturer will also retain this
                  "veto" right regarding SmartLeads from other manufacturers to
                  consumers generated by OC. OC SmartLeads will be consistent in
                  nature (e.g., currently 3 messages per lead) with those agreed
                  to by other manufacturers in standard signed insertion orders.

         E. CONTRACTOR SMARTLEADS. OC has the right to submit SmartLeads to
every ImproveNet contractor responding to a job related to any of OC's product
lines throughout the Term of this Agreement that is generated either by OC or by
the ImproveNet system, provided that such contractor has not opted out of
receiving such third-party promotions. These leads will be submitted to
contractors who are both online and not online through a combination of emails
via the ProSite and fax via the SmartPro

                                      18.

<PAGE>

fax. In addition, OC will receive an additional 15,000 SmartLeads per
Contract Year throughout the Term of this Agreement subject to the host
manufacturer rules as specified in Section D above, on the contractor ProSite
to use at its discretion. OC SmartLeads to contractors will be consistent in
nature with those agreed to by other manufacturers in standard signed
insertion orders.

         F. CONTENT INTEGRATION ON IMPROVENET. OC products will continuously
appear in the relevant sections of ImproveNet's Product Showcase. OC will have
the right to have OC products listed in at least as many total listings under
each of the relevant product categories as any other manufacturer displayed,
ImproveNet will work closely with OC to develop advertorial material that will
appear no less than three months each Contract Year in the relevant section of
the ImproveNet Consumer Site and ProSite, assuming that suitable material is
available from OC.

         G. HOT LINKS. The ImproveNet Consumer Site and ProSite will be
continuously "hot linked" to the OC Internet site in all places where OC
products are referenced.

                                      19.

<PAGE>

                                   EXHIBIT B

                                FEES FOR SERVICES

Contract Year 1       -        $750,000

Contract Year 2       -        $1,000,000

Contract Year 3       -        $1,250,000

Fees to be invoiced and paid in monthly installments.

OC Fees for Co-op Advertising.

1) For advertisements that mention ImproveNet, and provide some promotion of
its services, OC will receive fees in an amount not less than ten percent
(10%) of the total cost of the advertisement but not more than twenty-five
percent (25%) of the total cost of the advertisement, the exact percentage
for each advertisement to be agreed upon by the parties based upon the degree
of the ImproveNet promotion. OC shall have the right to receive fees only up
to fifty percent (50%) of the Service Fees for any Contract Year hereunder
with fees from these types of advertisements, subject to the overall cap on
all such fees set forth in Section 3 below.

2) For advertisements that prominently feature ImproveNet and promote
ImproveNet's services, OC will receive fees in an amount not less than
twenty-five percent (25%) of the cost of the advertisement, but not more than
fifty percent (50%) of the cost of advertisement, the exact percentage for
each advertisement to be agreed upon by the parties, based upon the degree of
the ImproveNet promotion.

3) In no event shall OC have the right to total receive fees, pursuant to
this EXHIBIT B, in excess of seventy-five percent (75%) of the total Service
Fees during any Contract throughout the Term of this Agreement. ImproveNet
shall have the right Year to approve the creative content directly related to
the ImproveNet portion of the advertisements and promotions mentioned above,
which approval will not be unreasonably withheld or delayed.

                                      20.

<PAGE>

                                    EXHIBIT C

                                 CONTRACTOR FEES

         OC Preferred Contractors who elect to respond and bid on OC-Generated
Jobs will pay ImproveNet Lead Fees according to the following schedule:
<TABLE>
<CAPTION>
                     LEAD FEE                     JOB SIZE
                  -----------------        -------------------------
                   <S>                      <C>
                    $[...***...]            $[...***...]
                    $[...***...]            $[...***...]
</TABLE>
Such OC Preferred Contractors who are awarded jobs OC-Generated Jobs will pay
ImproveNet Win Fees according to the following schedule:

<TABLE>
<CAPTION>
                      Win Fee                                Job Size
          -------------------------------------      ---------------------------
          <S>                                        <C>
                   [...***...]%                      $[...***...] and [...***...]
          [...***...]% with cap of $[...***...]      $[...***...] - $[...***...]
          [...***...]% with cap of $[...***...]      $[...***...] - $[...***...]
          [...***...]% with cap of $[...***...]      $[...***...] - $[...***...]
          [...***...]% with cap of $[...***...]      $[...***...] - $[...***...]
          [...***...]% with cap of $[...***...]      $[...***...] and [...***...]
</TABLE>
          OC and ImproveNet will jointly agree how to best implement this fee
schedule, in light of ImproveNet technical capabilities and OC Preferred
Contractor acceptance, no later than December 31,1999.

AFFILIATE CONTRACTOR CREDITS

         For purposes of this Agreement, an "Affiliate Contractor" shall mean
either OC or a wholly-owned or controlled subsidiary of OC that is in the
business of providing contracting or other services directly to customers.
With respect to any Affiliate Contractor that participates in ImproveNet's
Contractor Matching Service, ImproveNet agrees that each Affiliate Contractor
shall not be obligated to pay any Lead Fees for OC-Generated Jobs provided to
it, and shall be obligated to pay only [...***...] ([...***...]) of any
applicable Win Fee for jobs awarded to it from such OC-Generated Jobs.
However, the parties agree that Affiliate Contractors will be billed and will
pay the full amount of such Lead Fees and Win Fees, but that OC will then be
given a corresponding equal offset or credit against service fees due to
ImproveNet.

         ImproveNet will not be obligated to pay a Referral Fee to OC for any
jobs won by Affiliate Contractors or sent exclusively to Affiliate Contractors.

* CONFIDENTIAL TREATMENT REQUESTED

                                      21.

<PAGE>

                                    EXHIBIT D

                                 OC COMPETITORS
                              (FOR DATA PROTECTION)

         The following is a current listing of competitors of Owens Corning,
which listing may be added to, deleted from or amended by Owens Corning from
time to time:

<TABLE>
          <S>      <C>
          A.       INSULATION:
                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
                   4)      [...***...]
                   5)      [...***...]
                   6)      [...***...]
                   7)      [...***...]
                   8)      [...***...]
                   9)      [...***...]
                   10)     [...***...]
                   11)     [...***...]
                   12)     [...***...]
                   13)     [...***...]
                   14)     [...***...]

          B.       INSULATION: [...***...]
                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
                   4)      [...***...]
                   5)      [...***...]
                   6)      [...***...]

          C.       [...***...] & [...***...]
                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
                   4)      [...***...]
                   5)      [...***...]
                   6)      [...***...]
                   7)      [...***...]
                   8)      [...***...]
                   9)      [...***...]
                   10)     [...***...]
                   11)     [...***...]

* CONFIDENTIAL TREATMENT REQUESTED

                                     22.

<PAGE>

                   12)     [...***...]
                   13)     [...***...]
                   14)     [...***...]
                   15)     [...***...]
                   16)     [...***...]
                   17)     [...***...]
                   18)     [...***...]
                   19)     [...***...]
                   20)     [...***...]
                   21)     [...***...]
                   22)     [...***...]
                   23)     [...***...]
                   24)     [...***...]
                   25)     [...***...]

          D)       EXTERIOR SYSTEMS - [...***...]
                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
                   4)      [...***...]
                   5)      [...***...]
                   6)      [...***...]
                   7)      [...***...]
                   8)      [...***...]
                   9)      [...***...]

          E)       EXTERIOR SYSTEMS - [...***...]

                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
                   4)      [...***...]
                   5)      [...***...]
                   6)      [...***...]
                   7)      [...***...]
                   8)      [...***...]
                   9)      [...***...]

          F)       EXTERIOR SYSTEMS - [...***...]
                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
                   4)      [...***...]
                   5)      [...***...]

* CONFIDENTIAL TREATMENT REQUESTED

                                      23.

<PAGE>

                   6)      [...***...]
                   7)      [...***...]
                   8)      [...***...]
                   9)      [...***...]

          G)       EXTERIOR SYSTEMS - [...***...]
                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
                   4)      [...***...]
                   5)      [...***...]
                   6)      [...***...]
                   7)      [...***...]
                   8)      [...***...]
                   9)      [...***...]
                   10)     [...***...]

          (H)      EXTERIOR SYSTEMS - [...***...]

                   1)      [...***...]
                   2)      [...***...]
                   3)      [...***...]
</TABLE>

* CONFIDENTIAL TREATMENT REQUESTED

                                      24.

<PAGE>

                                    EXHIBIT E

                                 OC COMPETITORS
                                (FOR EXCLUSIVITY)
<TABLE>
                           <S>    <C>
                           1.     [...***...]
                           2.     [...***...]
                           3.     [...***...]
                           4.     [...***...]
                           5.     [...***...]
                           6.     [...***...]
                           7.     [...***...]
                           8.     [...***...]
                           9.     [...***...]
                           10.    [...***...]
                           11.    [...***...]
                           12.    [...***...]
</TABLE>

* CONFIDENTIAL TREATMENT REQUESTED

                                      25.<PAGE>

                                                                   Exhibit 10.17
                                            ***TEXT OMITTED AND FILED SEPARATELY
                                                CONFIDENTIAL TREATMENT REQUESTED
                                          UNDER 17 C.F.R. Sections 200.80(b)(4),
                                                            200.83 AND 240.24b-2

                             COLLABORATION AGREEMENT

         This Agreement is dated the 3rd day of December 1999 (the "Effective
         Date") and is made between E. I du Pont de Nemours and Company
         ("DuPont"), a Delaware corporation, having its principal place of
         business at 1007 Market Street, Wilmington, Delaware 19803, and
         ImproveNet, Inc. ("ImproveNet") a Delaware corporation, having its
         principal place of business at 720 Bay Road, Redwood City, California
         94063.

                                    WHEREAS:

A.       ImproveNet has developed and operates an internet based service
         providing content on products and services to consumer endusers and
         matching consumer endusers with builders/remodelers.

B.       DuPont, among other businesses, develops, manufactures and sells
         materials for countertops and other residential products.

C.       ImproveNet wishes to receive from DuPont content for consumer endusers
         and both wish to collaborate in the areas of brand awareness, marketing
         and revenue generation.

D.       Further, the parties acknowledge and understand that DuPont's
         participation in the collaboration contemplated by this Agreement and
         its corresponding obligations are limited to DuPont's
         Corian-Registered Trademark- surfaces SBU and no other business of
         DuPont is bound by any provision of this Agreement or arrangements
         contemplated hereby unless and until such DuPont business agrees to
         participate.

E.       The parties intend to exchange with each other the services described
         in this Agreement at a mutually agreed upon value in recognition that a
         precise valuation of the services provided by one party to the other
         party is not readily quantifiable.

                         IT IS HEREBY AGREED AS FOLLOWS;

1.       IMPROVENET OFFERING TO DUPONT

1.1      During the entire term of this Agreement, ImproveNet agrees to
         provide the following to DuPont:

(a)      BANNER ADVERTISING - ImproveNet will add and maintain at least one
         banner advertisement on consumer site and prosite ("Sites") rotating
         through pages of the Sites that are most relevant to DuPont
         Corian-Registered Trademark- surfaces products ("Products") as
         mutually agreed upon by the parties and documented in Exhibit I to
         this Agreement. The content for each banner shall be provided by
         DuPont in a form to be mutually agreed upon with the content subject
         to change up to twelve times each year at no cost to DuPont.

                                       1

<PAGE>

(b)      BUTTON ADVERTISING - ImproveNet will add and maintain a button
         identifying DuPont with continuous presence on button bar for the Sites
         rotating through pages of the Sites that are most relevant to DuPont
         Products as mutually agreed upon by the parties and documented in
         Exhibit I to this Agreement. The content for each button shall be
         provided by DuPont in a form to be mutually agreed upon with the
         content subject to change up to twelve times each year at no cost to
         DuPont.

(c)      ON-LINE PRODUCT BROCHURE - ImproveNet will add and maintain an on-line
         brochure for Products using content supplied by DuPont in a form to be
         mutually agreed upon and linked to the DuPont Corian-Registered
         Trademark- website. The content will be subject to change up to three
         times each year at no cost to DuPont.

(d)      MESSAGE BOARD SPONSORSHIP - DuPont will be credited as an official
         sponsor and the countertop sponsor as defined in Section I, 1(g) below
         of Kitchen Ideas message board with a banner permanently added and
         maintained on top of the message board. DuPont may provide information
         to respond to messages received. DuPont, or parties authorized by
         DuPont shall use reasonable efforts to respond to messages received
         with objective information. ImproveNet will have the final editorial
         authority.

(e)      PRODUCT SHOWCASE - ImproveNet will prominently feature Products in all
         product categories on the Sites most relevant to Products as mutually
         agreed upon by the parties and documented in Exhibit I to this
         Agreement. The content for Products shall be provided by DuPont in a
         form to be mutually agreed upon with the content subject to change up
         to six times each year at no cost to DuPont. DuPont will have at least
         as many products featured as any other manufacturer in each relevant
         category.

(f)      HOT LINKS - ImproveNet will add and maintain hot links between the
         Sites and the DuPont Corian-Registered Trademark- website.

(g)      COUNTERTOP CONTENT SPONSORSHIP - DuPont shall be the exclusive provider
         of Countertop content on the Sites. For the purposes of this
         Agreement, "Countertop" is defined as a horizontal work surface
         located in a residential kitchen, bathroom, wet bar, or home office.
         DuPont shall provide to ImproveNet fully developed content to add and
         maintain on the Sites. ImproveNet reserves the right to edit the
         content provided by DuPont but not to change the substantive
         information without giving DuPont the ability to comment on the
         proposed edit. If ImproveNet wishes to make available to its users
         certain Countertop content, and such content either is not available
         from DuPont or, in the reasonable opinion of ImproveNet, is not of
         acceptable quality, then ImproveNet will notify DuPont of the content
         ImproveNet wishes to obtain. If DuPont is not able to commence
         provision of such content within thirty (30) business days of such
         request, then ImproveNet shall be permitted to present such content
         provided by a third party.

(h)      SERVICE PROVIDER SCREENING - ImproveNet will screen/evaluate service
         providers identified by DuPont using criteria established by ImproveNet
         for all service providers to ImproveNet, ImproveNet will work with
         DuPont to inform and educate DuPont's

                                          2

<PAGE>

         fabricator and distributor network on ImproveNet's offering through
         attendance at meetings/conferences of DuPont's fabricator and
         distributor network at no cost to DuPont.

(i)      SITE ENHANCEMENT - ImproveNet will modify its site to enable early
         indication of consumer's interest in Countertops and. other aspects
         necessary for effective utilization of Smart Lead Messaging (as
         hereinafter defined in section 4 below).

(j)      DATABASE ACCESS - ImproveNet will provide DuPont information drawn from
         ImproveNet's databases of consumers and contractors. The information
         will be defined by DuPont and be necessary for effective utilization of
         Smart Lead Messaging subject to ImproveNet's privacy policy as
         communicated on the Sites.

1.2      CONSIDERATION. In consideration for the ImproveNet offering to
         DuPont for the year 2000, DuPont agrees to pay ImproveNet the amount
         of [...***...] Dollars ($[...***...]). The consideration for
         subsequent calendar years during the term of this Agreement shall be
         negotiated by the parties prior to the beginning of each calendar
         year with the expectation that the value of each Party's offering to
         the other Party shall be commensurate. The Parties shall invoice
         each other on a calendar quarter basis for one fourth of the total
         amount of consideration charged for each calendar year of this
         Agreement. Invoices shall be payable net 30 days from the date of
         such invoice.

2.       DUPONT OFFERING TO IMPROVENET

2.1      During the entire term of this Agreement, DuPont agrees to provide
         the following to ImproveNet;

(a)      CO-BRANDED ADVERTISING - DuPont will develop co-branded advertising
         with ImproveNet to build awareness of ImproveNet's Sites. ImproveNet
         will participate in all aspects of creative development and media
         placement that pertains to ImproveNet's presence in the co-branded
         advertising campaign. DuPont retains final editorial and creative
         decision with ImproveNet having a right of refusal. DuPont will not be
         required to materially alter or revise its advertising strategies and
         plans to implement the co-branded advertising campaign.

(b)      DIRECT MAIL INSERTS - DuPont will include promotional material supplied
         by ImproveNet in direct mailings sent by DuPont in response to certain
         programs identified by DuPont. The material from ImproveNet shall be
         developed at no cost to DuPont and must be in a mutually agreed upon
         format appropriate to the direct mailing and DuPont's brand aesthetics.
         DuPont's material for direct mail it send shall be developed at no cost
         to ImproveNet. The total value to ImproveNet of the Co-Branded
         Advertising and Direct Mail Inserts, should be equal to or greater than
         $[...***...] annually and will be determined on the following scale:

         *     CONFIDENTIAL TREATMENT REQUESTED

                                          3

<PAGE>

         -    For advertisements and inserts that mention ImproveNet and provide
              some promotion of its services. DuPont will receive credit in an
              amount not less than [...***...] ([...***...]) of the total net
              media value of the advertisement, but not more than [...***...]
              ([...***...]) of the total Net media value of the advertisement,
              exact percentage to be mutually agreed upon by the parties based
              upon the degree of the ImproveNet promotion.

         -    For advertisements and inserts that prominently feature
              ImproveNet, and promote ImproveNet's services, DuPont will receive
              credit in an amount not less than [...***...] ([...***...]) of the
              total net media value of the advertisement, but not more than
              [...***...] ([...***...]) of the total net media value of the
              advertisement, the exact percentage to be mutually agreed upon by
              the parties based upon the degree of the ImproveNet promotion.

         -    For advertisements and inserts that prominently feature ImproveNet
              more than DuPont, and promote ImproveNet's services, DuPont will
              receive credit in an amount not less than [...***...]
              ([...***...]) of the total net media value of the advertisement,
              but not more than [...***...] ([...***...]) of the total net
              media value of the advertisement, the exact percentage to be
              mutuallY agreed upon by the parties based upon the degree of the
              ImproveNet promotion.

(c)      TRADE SHOW PRESENCE - DuPont will make available to ImproveNet
         reasonable space in DuPont's trade show booth at selected major
         industry shows for signage and live site demonstrations by ImproveNet.
         The signage, content and structure of the materials for inclusion in
         the trade show booth shall be supplied at no cost to DuPont and must be
         in a mutually agreed upon format appropriate to DuPont's booth and
         DuPont's brand aesthetics identity.

2.2      CONSIDERATION.  In consideration for the DuPont offering to
         ImproveNet for the year 2000, ImproveNet agrees to pay DuPont the
         amount of [...***...] ($[...***...)]. The consideration for
         subsequent calendar years during the term of this Agreement shall be
         negotiated by the parties prior to the beginning of each calendar
         year with the expectation that the value of each Party's offering to
         the other Party shall be commensurate. The Parties shall invoice
         each other on a calendar quarter basis for one fourth of the total
         amount of consideration charged for each calendar year of this
         Agreement.  Invoices shall be payable net 30 days from the date of
         such invoice.

3.       EXCLUSIVITY.  During the term of this Agreement, ImproveNet agrees
         not to enter into relationships with (i) other manufacturers of
         [...***...] other than with DuPont for advertising (including
         banners and buttons), sponsorships, and other mutually agreed upon
         ImproveNet offerings in the Sites and (ii) other manufacturers of
         [...***...] other than DuPont for Smart Leads and Brochure Showcase.
         In addition, only for Smart Leads and Brochure Showcase, ImproveNet
         may enter into relationships with the specifically identified brands
         of [...***...] identified on Attachment A to this Agreement. Upon
         written request from ImproveNet, DuPont may waive this restriction
         for other manufacturers of [...***...] DuPont will

* CONFIDENTIAL TREATMENT REQUESTED

                                        4

<PAGE>

         inform ImproveNet whether it will waive this restriction within
         sixty (60) days of receiving the request, ImproveNet retains the
         right to include any manufacturer in the Design Gallery, Product
         Showcase and any other editorial feature provided DuPont products
         are always prominently featured in all relevant sections of the
         Sites as mutually agreed upon by the parties. ImproveNet retains the
         right to charge any manufacturer for live links from ImproveNet to
         the manufacturer's site except Banners and Burtons. During the term
         of this Agreement, DuPont agrees that the DuPont Corian-Registered
         Trademark- business will not establish a similar relationship with
         another third party, non- DuPont, based residential remodeling
         contractor referral site.

4.       SMART LEADS MESSAGING.  ImproveNet has a system of issuing leads to
         customers who access the Sites arid contractors who are service
         providers qualified with ImproveNet during certain steps in the
         process of project or job evolution ("Smart Leads Messaging"), DuPont
         desires to participate in ImproveNet's Smart Leads Messaging Program
         at times currently designed by ImproveNet and upon ImproveNet's
         enhancing the Sites at times other than currently designed by
         ImproveNet; for example, prior to job submission for referrals and
         upon job completion. DuPont and ImproveNet shall mutually agree upon
         the timing and content and other criteria for each Smart Lead sent by
         ImproveNet based on meeting DuPont's objective to increase brand
         awareness and revenue generation. DuPont agrees to pay for Smart Leads
         generated wing this criteria at rates to be attached as Exhibit II to
         this Agreement. The cost for Smart Leads shall be fixed for the term
         of the Agreement with the total cost varying based on number of
         messages sent during a billing period.

5.       FIND A CONTRACTOR.  DuPont will place a button to ImproveNet, entitled,
         "Find A Contractor", on the DuPont Corian-Registered Trademark-
         website. Consumers submitting a project to ImproveNet through this
         button link will be referred, on an exclusive basis, to DuPont service
         providers qualified with ImproveNet. If after forty eight hours after
         the initial referral a sufficient number (a maximum of four) of DuPont
         service providers have not responded to the lead, the project will be
         offered to other qualified service providers in the ImproveNet
         network. ImproveNet agrees to pay DuPont a fee of [...***...] on all
         real billable jobs valued greater than Five Hundred Dollars
         ($500) submitted to ImproveNet that originate from the DuPont
         Corian-Registered Trademark- website. A "real billable job" means that
         all information required from consumer is obtained and interest
         request sent to an ImproveNet service provider. ImproveNet shall
         report on a calendar quarter basis the billable jobs and submit
         payment to DuPont for the fees on the billable jobs.

6.       BRAND PROTECTION. Recognizing the importance of maintaining the
         strength, market presence, and integrity of DuPont's brand, ImproveNet
         will consult with DuPont on removing or modifying any ImproveNet
         service or other offerings which DuPont deems will dilute or adversely
         impact the DuPont brand.

7.       IMPLEMENTATION. Implementation of the arrangements as described in this
         Agreement including content providing and access to sites shall require
         execution of licenses and other agreements by the parties containing
         terms and conditions typical of interact based

* CONFIDENTIAL TREATMENT REQUESTED

                                           5

<PAGE>

         business. Such agreements shall be completed promptly (within forty
         five (45) days from execution) after execution of this Agreement and
         must be in place before sharing of data or providing access.

8.       TERM; TERMINATION.

8.1      TERM. This Agreement shall commence on the Effective Date and shall
         continue in full force and effect until December 31, 1999 ("1999 Term")
         and thereafter automatically renew for a period of four(4) years
         ("Initial Term") subject to the provisions hereof, as provided for
         below, Prior to the end of the Initial Term of this Agreement, if
         DuPont decides to continue this Agreement it will notify ImproveNet and
         a new agreement will be executed containing the same or different terms
         and conditions, Termination shall nor relieve either party of any
         rights, obligations, or liabilities arising prior to termination of
         this Agreement, Termination of this Agreement in accordance with the
         provisions of this Agreement shall be without liability and neither
         DuPont or ImproveNet shall be liable, or responsible to the other for
         termination compensation or payments of any kind, including but not
         limited to, investment, promotion or selling expense payments.

8.2      EARLY TERMINATION. Either party may terminate this Agreement without
         cause upon ninety (90) days prior written notice to the other party to
         be effective at any time after December 31, 2000, or any renewal term
         of this Agreement. Either party may terminate this Agreement at any
         time during the Initial Term or any renewal term immediately by notice
         to the-other party upon the occurrence of any of the following events
         of default by the other party:

         (a)      The other party fails to observe, perform or fulfill any of
                  its obligations or warranties (other than confidentiality
                  obligations) under the Agreement and fails to cure such
                  default within thirty (30) days after the non-defaulting party
                  gives written notice of such failure;

         (b)      The other party fails to observe, perform or fulfill any
                  confidentiality obligation imposed hereunder and fails to cure
                  such default within ten (10) days after the non-defaulting
                  party gives notice of such failure;

         (c)      The other party's business is liquidated, dissolved or
                  suspended;

         (d)      The other party's adverse change in financial condition that
                  materially impairs its ability to perform its obligations
                  under this Agreement; or

         (e)      The other party's organization, ownership, operation, or
                  business philosophy change in a manner which in the other
                  party's judgment conflicts with such party's business
                  objectives set forth in this Agreement.

8.3      SURVIVAL. The provisions of the Agreement, which by their nature are
         intended to survive termination or expiration of this Agreement, shall
         survive expiration or termination of this Agreement.

                                      6

<PAGE>

9.       MANAGEMENT OF THE COLLABORATION

9.1      To facilitate the anticipated scope and importance of the alliance
         created by this Agreement, the parties will jointly establish teams to
         execute the terms of this alliance, and these teams will be located to
         facilitate communications, e.g., Redwood City, Wilmington.

9.2      If ImproveNet considers an international development and deployment of
         the ImproveNet strategy, ImproveNet will consult with DuPont. If
         interested, DuPont and ImproveNet may enter into a separate alliance
         for the international development and deployment of the ImproveNet
         strategy.

9.3      The parties will meet periodically in person or by telephone (and at
         least once per calendar quarter) to discuss operations of this
         collaboration, possible changes to the collaboration and possible
         additional areas of collaborative activity,

9.4      The parties work together to maximize opportunities between the
         companies and to mutually agree on goals and measurable metrics to
         demonstrate increase in desired economics.

10.      PROPRIETARY RIGHTS AND CONFIDENTIALITY.

10.1     PROPRIETARY INFORMATION. "Proprietary Information" means any data or
         information regarding (i) the business operations of a party which is
         not generally known to the public and affords such party a competitive
         advantage, including but not limited to, information regarding its
         products and product development, suppliers, marketing strategies,
         finance, operations, customers, sales, and internal performance
         results; (ii) proprietary software, including but not limited to;
         concepts, designs, documentation, reports, data, specifications, source
         code, object code, flow charts, file record layouts, databases,
         inventions and trade secrets, whether or not patentable or
         copyrightable; and (iii) the terms and conditions of this Agreement.

10.2     OWNERSHIP AND PROTECTION. Each parry agrees that it has no interest in
         or right to use the Proprietary In. formation of the other except in
         accordance with the terms of this Agreement. Each party acknowledges
         that it may disclose Proprietary Information to the other in the
         performance of this Agreement. The party receiving the Proprietary
         Information shall (i) maintain it in strict confidence and take all
         reasonable steps to prevent its disclosure to third panics, except to
         the extent necessary to carry out the purposes of this Agreement,, in
         which case these confidentiality restrictions shall be imposed upon the
         third parties to whom the disclosures are made; (ii) use at least the
         same degree of care as it uses in maintaining the secrecy of its own
         Proprietary Information (but no less than a reasonable degree of care);
         and (iii) prevent the removal of any proprietary, confidential or
         copyright notices placed on the Proprietary Information.

                                       7

<PAGE>

10.3     LIMITATION. Neither party shall have any obligation concerning any
         portion of the Proprietary Information of the other which (i) is
         publicly known prior to or after disclosure hereunder other than
         through acts or omissions attributable to the recipient or its
         employees or representatives; (ii) as demonstrated by prior written
         records, is already known to the recipient at the time of disclosure
         hereunder; (iii) is disclosed in good faith to the recipient by a third
         party having a lawful right to do so; or (iv) is the subject of written
         consent of the party which supplied such information authorizing
         disclosure; (v) is required to be disclosed by the receiving party by
         applicable law or legal process, provided that the receiving party
         shall immediately notify the other party so that it can take steps to
         prevent its disclosure; or (vi) is independently developed by the
         recipient by personnel having no knowledge of the disclosure hereunder.

10.4     REMEDIES FOR BREACH. In the event of a breach of this Section 9, the
         parties agree that the non-breaching party may suffer irreparable harm
         and the total amount of monetary damages for any injury to the
         non-breaching party may be impossible to calculate and would therefore
         be an inadequate remedy. Accordingly, the parties agree that the
         non-breaching party may be entitled to temporary, preliminary and
         permanent injunctive relief against the breaching party, its officers
         or employees, in addition to such other rights and remedies to which it
         may be entitled at law or in equity.

11.      INTELLECTUAL PROPERTY MATTERS.

11.1     Each party shall retain sole rights to any intellectual property
         developed by that party independently of the collaboration pursuant to
         this Agreement;

11.2     The parties shall jointly own any intellectual property which arises
         out of the collaboration pursuant to this Agreement provided that if
         one party specifies and funds particular research activities, such
         party shall have sole rights to any intellectual property arising out
         of such research activities

11.3     All content and material provided in any format by DuPont for use by
         ImproveNet under this Agreement shall remain the sole property of
         DuPont. DuPont retains all rights of ownership and use including
         copyright, trademark, patent, etc. to the content and material
         including the right to use on any other interact based medium.

11.4     Nothing contained in this Agreement shall, by express grant,
         implication, estoppel or otherwise, creates in either party any right,
         title, interest, or license in or to the inventions, patents, technical
         dam, computer software, or software documentation of the other party.

12.      DISPUTE RESOLUTION.  In the event of a dispute between the parties and
         for which dispute the parties are unable to reach a mutually agreeable
         resolution, the dispute shall be submitted to arbitration under the
         commercial arbitration rules of the American Arbitration Association
         then in effect. There shall be one arbitrator mutually agreed to by
         both parties; such arbitrator shall have experience in the area of
         controversy. After the hearing, the arbitrator shall decide the
         controversy and render a written decision

                                        8

<PAGE>

         setting forth the issues adjudicated, the resolution thereof and the
         reasons for the award. The award of the arbitrator shall be
         conclusive. Payment of the expenses of arbitration, including the
         fee of the arbitrator, shall be assessed by the arbitrator based on
         the extent to which each party prevails.

13.      MISCELLANEOUS PROVISIONS.

13.1     INVESTMENT. This Agreement is subject to the execution and delivery of
         the Series E Preferred Stock and Warrant Purchase Agreement on or about
         November 19, 1999.

13.2     FEES; NO BROKERS. Except as expressly provided herein, each party shall
         bear its own costs incurred in performing under this Agreement. Without
         limiting the generality of the foregoing sentence, ImproveNet
         represents and warrants to DuPont, and DuPont represents and warrants
         to ImproveNet that no broker, finder, investment banker or other party
         is entitled to any brokerage, finder's or other fee or commission in
         connection with the transactions contemplated by this Agreement.

13.3     SEVERABILITY. If any term of this Agreement is held as invalid or
         unenforceable, the remainder of this Agreement shall not be affected,
         and each term and provision shall be valid and enforced to the fullest
         extent permitted by law.

13.4     ASSIGNMENT. This Agreement and any interest hereunder shall inure to
         the benefit of and be binding upon the parties and their respective
         successors, legal representatives and permitted assigns. Upon prior
         notice to the other party, either party may assign this Agreement (i)
         to any legal entity in connection with the merger or consolidation of
         the assigning Party into such entity or the sale of all or
         substantially all of the assets of the assigning Party to such entity;
         or (ii) to any direct or indirect subsidiary of the assigning parry in
         connection with any corporate reorganization. Except as stated in the
         previous sentence, neither party may assign or delegate this Agreement
         without the other party's prior written consent, which consent shall
         not be unreasonably withheld. Any attempt to assign, delegate or
         otherwise transfer the Agreement in violation of this Section 10 is
         voidable by the other party.

13.5     INDEPENDENT CONTRACTORS. It is expressly agreed that ImproveNet and
         DuPont are acting under this Agreement as independent contractors, and
         the relationship established under this Agreement shall not be
         construed as a partnership, joint venture or other form of joint
         enterprise. Neither parry is authorized to make any representations or
         create any obligation or liability, expressed or implied, on behalf of
         the other party, except as may be expressly provided for in this
         Agreement.

13.6     ACCESS TO BOOKS AND RECORDS. The parties shall keep complete, accurate
         and up-to-date books and records in accordance with generally accepted
         accounting principles and sound business practices covering all
         transactions relating to this Agreement. Either party and/or its
         authorized representatives shall upon reasonable notice have the right
         (not more than once annually) to inspect, audit, and/or copy such
         records in order to determine whether all provisions of this Agreement
         have been met. The parties agree

                                        9

<PAGE>

         that all information and records obtained in such audit shall be
         considered Proprietary Information. This right to audit shall be
         available to either party for up to two (2) years following the
         termination of this Agreement.

13.7     NOTICES. All notices, requests, demands and other communications
         (collectively, "Notices") required or permitted by this Agreement shall
         be in writing and shall be delivered by hand, telex, telegraph,
         facsimile or like method of transmission or mailed by registered or
         certified mail, return receipt requested, first class postage prepaid,
         addressed as follows:

         If to DuPont:
         DuPont Corian-Registered Trademark-
         E. I. du Pont de Nemours and Company
         P.O. Box 80012
         Wilmington, DE 19850-0012
         Attn: Global Communications Manager
         Fax:

         If to ImproveNet:
         ImproveNet, Inc.
         720 Bay Road
         Redwood City, California 94063
         Attn:
         Fax:

         If delivered by hand, telex, telegraph, facsimile or like method of
         transmission, the date on which a Notice is actually delivered shall be
         deemed the date of receipt and if delivered by mail, the date on which
         a Notice is actually received shall be deemed the date of receipt.
         Either party may change the address or designated person for receiving
         Notices by providing notice in accordance with this Section 11.g.

13.9     EXHIBITS. This Agreement incorporates the attached Attachment, Exhibits
         and any subsequent Attachments, Exhibits or schedules referencing this
         Agreement.

13.10    Y2K.

         Each party covenants and agrees that it will not permit a Year 2000
         Problem to computer systems, software or equipment owned, leased or
         licensed by it, its affiliates or subsidiaries to interfere with its
         performance under this Agreement. This undertaking is subject to any
         standard of performance or any excuse for non-performance provided in
         this Agreement, at law, or in equity. Each party further agrees, to the
         extent that the party deems it appropriate, to request, from those of
         its suppliers whose performance may materially affect that party's
         performance hereunder, that each such supplier undertake the same
         obligation with respect to such material performance. The parties will
         use reasonable commercial efforts to cooperate and share information to
         further comply with this section, and to minimize the impact of any
         Year 2000 Problem

                                          10

<PAGE>

         on performance of this Agreement. Each party will inform the other
         party of any circumstance indicating a possible obstacle to such
         compliance, and the steps being taken to avoid or overcome the
         obstacle. Provided a party complies with the previous paragraph, it
         will not be liable to the other party for any failure to perform
         obligations under this Agreement to the extent such failure arises
         from a Year 2000 Problem (l) affecting one of the non-performing
         party's suppliers or (2) beyond that party's reasonable control
         (e.g., a Year 2000 Problem affecting a governmental entity). IN
         PARTICULAR, SUCH NON-PERFORMING PARTY SHALL HAVE NO LIABILITY FOR
         ANY DAMAGES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
         CONSEQUENTIAL, PUNITIVE OK EXEMPLARY DAMAGES.

         A "Year 2000 Problem" means a date handling problem relating to the
         Year 2000 date change that would cause a computer system, software or
         equipment to fail to correctly perform, process and handle date-related
         data for the dates within and between the twentieth and twenty-first
         centuries and all other centuries.

13.10    GOVERNING LAW. This Agreement is to be construed, and the respective
         rights of DuPont and ImproveNet are to be determined, according to the
         laws of the State of Delaware, without regard to choice of law or
         conflicts principles of such other state which might otherwise be
         applicable, and the courts of Delaware shall have exclusive
         jurisdiction over any disputes, controversies or issues arising under
         this Agreement. This Agreement shall not be governed by the United
         Nations Convention on Contracts for the International Sale of Goods.

13.11    ENTIRE AGREEMENT/AMENDMENTS. This Agreement including all exhibits
         attached hereto, contains the entire agreement between the parties
         covering the subject matter hereof and supersedes all prior and
         contemporaneous proposals, discussions and writings by and between the
         parties and relating to the subject matter hereof. None of the terms of
         this Agreement shall be deemed to be waived by either party or amended
         or supplemented unless such waiver, amendment or supplement is written
         and signed by both parties. The invalidity or unenforceability of any
         particular provision of this Agreement, as determined by any court of
         competent jurisdiction or any appropriate legislature, shall not affect
         the other provisions hereof, and this Agreement shall be construed in
         all respects as if such invalid or unenforceable provision had been
         omitted. No usage of trade or industry course of dealing shall be
         relevant to explain or supplement any term expressed in this Agreement.

                                         11

<PAGE>

IN WITNESS WHEREOF, ImproveNet and DuPont, intending to be legally bound by the
terms of this Agreement, have caused this Agreement to be executed by their duly
authorized representatives.

E.I. DU PONT DE NEMOURS AND COMPANY       IMPROVENET, INC.

By: /s/ Keith R. McLoughlin               By: /s/ Ronald B. Cooper
   --------------------------------          --------------------------------

Name:  Keith R. McLoughlin                Name:  Ronald B. Cooper
     ------------------------------          --------------------------------

Title: Vice President and                 Title: President and CEO
       General Manager                          -----------------------------
     ------------------------------

                                         12

<PAGE>

                                    Exhibit I

    Pages of Consumer Site and Prosite Relevant to DuPont Corian-Registered
    Trademark- Products

CONSUMER SITE
Design Gallery - Top Page
Design Gallery - Kitchens
Design Gallery - Baths
Product Showcase - Top Page
Product Showcase - Counters
Product Showcase - Bath Collections
Product Showcase - Kitchen Sinks
Product Showcase - Bath Sinks
Product Showcase - Shower and Tub Enclosures
Product Showcase - Tub and Shower Combos
Expert Advice - Top Page
Expert Advice - Pro Advice Library
Expert Advice - Message Boards - Top Page
Expert Advice - Message Boards - Kitchen Ideas
Expert Advice - Message Boards - Bath Ideas
Expert Advice - Message Boards - Cabinetry and Counters
Manufacturer Listings - Counters

PRO SITE
Design Gallery - Top Page
Design Gallery - Kitchens
Design Gallery - Baths
Product Ideas - Bath
Collections Product Ideas - Bath Sinks
Product Ideas - Counters
Product Ideas - Kitchen Sinks
Product Ideas - Shower & Tub Enclosures
Product Ideas - Tub and Shower Combos
Manufacturer Listings - Counters

Important Notes regarding relevant pages

         -        Not all relevant pages accept banner and button advertising.
                  This is not a guarantee that a banner/button for DuPont
                  Corian-Registered Trademark- will always be found on one of
                  these pages.

         -        New pages are added to both the consumer and ProSite on a
                  regular basis. Part of the management of the collaboration
                  will be keeping DuPont up to speed on planned editorial
                  changes in the site and determining the relevance of each.

                                         13

<PAGE>

                                   Exhibit II

                               Smart Leads Program

The  base cost per message ($[...***...] - $[...***...] based on segmentation)
     will remain the same for duration of the Agreement, but the total cost will
     change depending upon the number of messages sent and the return to DuPont
     from the SmartLeads. The estimated costs below are for 2000, ImproveNet
     will update the projections annually during DuPont's budgeting cycle.
     DuPont will be billed only for the actual number of messages sent if the
     true number falls below the estimates. If the number of messages surpasses
     estimates, DuPont will be receiving those additional messages at no
     additional charge.

ImproveNet will send custom SmartLeads to the following groups:

1.       To selected homeowners submitting a kitchen or bath remodeling project
         - Estimated number of jobs submitted to ImproveNet - [...***...]
         - Cost per message - $[...***...], with no segmentation of budget or
           geography, additional $[...***...] per segment.
         - Total Net Maximum Cost - $[...***...]
2.       To contractors working with homeowners on above projects
         - [...***...] contractor messages sent
         - Cost per message - $[...***...]
         - Total Net Maximum Cost - $[...***...]
3.       To recent purchasers of DuPont products
         Post project offer to recent purchasers to include DuPont
         Corian-Registered Trademark- on their next project
         -    Estimated [...***...] messages
         -     Cost per message - $[...***...]
         -     Total Net Maximum Cost - $[...***...]
4.       To "Early Birds" consumers who have submitted a project to ImproveNet,
         too early to be matched with a service provider.
         -    Estimated number of "Early Bird" kitchen and bath remodeling jobs
              submitted - [...***...]
         -    Cost per message - $[...***...]
         -    Total Net Maximum Cost - $[...***...]

* CONFIDENTIAL TREATMENT REQUESTED

                                        14

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