Document:

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                                                   EXHIBIT 10.10

                 MASTER SOFTWARE LICENSE AGREEMENT (#ADAP001)

This MASTER SOFTWARE LICENSE AGREEMENT (this "Agreement"), number ADAP001, is
made, and is effective, as of December 4, 1999 ("Effective Date") by and between
HEWLETT-PACKARD COMPANY ("HP"), and ADAPTEC, INC. ("Licensor").

       1.     DEFINITIONS

              1.1    "PROGRAM" shall mean Licensor's software program(s) listed
and described in a SOW attached hereto, including all Bug Fixes and Enhancements
for such Programs delivered to HP on or after the Effective Date, and localized
versions available for such Programs.

              1.2    "ENHANCEMENTS" shall mean all (1) updates, modifications,
new features, new functionalities or upgrades of a Program made available by
Licensor for general public release without additional fees; (2) updates,
modifications, new features, new functionalities or upgrades of a Program made
by Licensor at the request of HP and pursuant to a SOW; and (3) updates,
modifications, new features, new functionalities or upgrades of a Program made
by Licensor and offered for license to HP and for which HP has purchased
licenses that permit bundling on HP Products. Enhancements shall not include New
Releases.

              1.3    "BUG FIXES" shall mean all error corrections or other
modifications of a Program which are necessary to make the Program conform to
the Specifications set forth in a SOW.

              1.4    "SPECIFICATIONS" shall mean the functional specifications
of a Program as described in a SOW.

              1.5    "GOLD BYTES" shall mean the master copy of a Program, in
object code form, and any additional software necessary to load such Program on
a HP Product, provided on the media described in a SOW.

              1.6    "DOCUMENTATION" shall mean the manuals (including technical
manual) and other standard documentation that Licensor makes available with a
Program, listed and described in a SOW.

              1.7    "COMPLETE COPY" of a Program shall include (i) Gold Bytes,
(ii) all Documentation and technical manuals for the Program in the form(s) and
on the media described in

                                      -1-
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

a SOW, and (iii) any other documentation and information regarding the Program
which HP reasonably requests to accomplish evaluation and use of the Program as
contemplated in this Agreement.

              1.8    "PROGRAM PLUS" means additions to a Program, and any
changes to such Program required to make such additions function, licensed by
Licensor directly to end users.

              1.9    "HP PRODUCT" shall mean the HP products described in a SOW,
which may be amended by the parties from time to time to include new products.

              1.10   "NEW RELEASE" shall mean a major upgrade or successor
version of a Program for which Licensor charges a separate license fee, and
which is designated by Licensor as a new release.

              1.11   "PER COPY FEE" shall mean the amount set forth in a SOW
payable to Licensor by HP for the rights licensed herein.

              1.12   "STATEMENT OF WORK" ("SOW") shall mean a document in the
form attached as Exhibit B describing the Division Specifications, Support,
other requirements such as Enhancements requested by HP, and the respective
obligations of the parties with respect thereto, as may be agreed upon by the
parties from time to time during the term of this Agreement.

       2.     DELIVERY AND ACCEPTANCE

              2.1    DELIVERY. Licensor agrees to deliver to HP a Complete Copy
of the Program, no later than ten (10) days after the execution of this
Agreement or the applicable SOW, unless otherwise provided in such SOW.

              2.2    ACCEPTANCE. HP shall have [*] days from the date of
receipt of a Complete Copy of the Program to evaluate the Program for conformity
with the Specifications, and either accept, or reject the Program. HP shall be
entitled to test and evaluate any Program by whatever means it deems appropriate
consistent with Licensor's fights in the Program. Licensor hereby grants to HP
any licenses necessary for HP to perform its evaluation. Subject to the
foregoing evaluation license grant, HP has the right to use third party
subcontractors to achieve the foregoing; provided, however, that any such
subcontractors will be parties to written agreements with HP containing
obligations no less restrictive than those in this Agreement. If HP identifies a
failure of a Program to meet the Specifications Licensor agrees to correct the
identified defects and resubmit the Program for re-evaluation under the same
acceptance procedure. In the event HP rejects a Program, it shall give Licensor
written notice of rejection stating the reasons for its unacceptability. No
payment shall be payable to Licensor until the Program has been accepted by HP
in writing or HP fails to reject the Program within such [*] day period.

              2.3    ENHANCEMENTS. Licensor agrees to deliver to HP a
Complete Copy of any Enhancement within [*] days of its being released to
manufacturing by Licensor. HP shall have the right to test and evaluate the
Enhancement under the acceptance procedure described above.

                                      -2-
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

       3.     RIGHTS GRANTED AND RESTRICTIONS

              3.1    LICENSE TO THE PROGRAM. Subject to the terms and
conditions set forth herein, Licensor hereby grants to HP, its subsidiaries,
divisions and affiliates a non-exclusive, worldwide license to use,
reproduce, display, and distribute the Program in object code format and as
bundled with a HP Product. Such license shall include the right of HP to
sublicense distributors, resellers, and other third parties to achieve the
foregoing. This license shall only permit HP to use, reproduce, display and
distribute the Programs as [*] and therefore, unless expressly authorized in
this license or an applicable SOW, HP is not authorized to use, reproduce,
display or distribute [*]. All HP Products will be licensed to end users
pursuant to the HP Software License Terms, the current form of which is
attached hereto as EXHIBIT B.

              3.2    LICENSE TO THE DOCUMENTATION. Subject to the terms and
conditions set forth herein, Licensor hereby grants to HP, its subsidiaries,
divisions and affiliates a non-exclusive, worldwide license to use, reproduce,
display, translate, distribute and modify and prepare derivative works or
compilations of the Documentation and modifications and derivative works and
compilations based thereon for use with a Program. Such license shall include
the right of HP to sublicense distributors, resellers, and other third parties
to achieve the foregoing. The right to modify and prepare derivative works and
compilations is granted solely for the purposes of combining Documentation of
more than one program, condensing Documentation, and formatting and preparing
Documentation for user accessibility.

              3.3    LICENSE TO PHOTOGRAPH (MARKETING MATERIALS). Subject to the
terms and conditions set forth herein, Licensor hereby grants to HP, its
subsidiaries, divisions and affiliates a non exclusive, worldwide license to
photograph Program screen displays and packaging, the Documentation and the
CD-ROM, if any, and to use, reproduce, display and modify such photographs and
modifications thereto and images therefrom solely in connection with HP's
marketing of the Program. Such license shall include the right of HP to
sublicense distributors, resellers, and other third parties to achieve the
foregoing. This license is subject to HP's compliance with Licensor's marketing
and software-packaging guidelines (as provided by Licensor) and Section 3.6
("Trademarks") of this Agreement.

              3.4    RESTRICTIONS. HP shall not reverse engineer, disassemble,
or otherwise modify any Program without written authorization from Licensor.

              3.5    LOCALIZED VERSIONS. The licenses granted hereunder with
respect to a Program and associated Documentation shall include all localized
versions of such Program listed a SOW or made available by Licensor on or after
the Effective Date.

              3.6    TRADEMARKS. Neither party is granted any right or interest
to the trademarks, marks or trade names (collectively, "Marks") of the other
party. Neither party may use the other's Marks without the prior written consent
of the other party. Notwithstanding the foregoing, Licensor agrees that: (1) HP
may use Licensor's name and the name and/or trademark of a Program ("Licensor
Program Marks") in the course of marketing and distributing such Program in
accordance with the terms and conditions of this Agreement provided that such
use is in accordance with Licensor's trademark usage guidelines as modified from
time-to time and supplied to HP; (3) HP acknowledges that nothing in this
Agreement gives HP right, title, or interest in Licensor

                                      -3-
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

Program Marks other than the right to use the Licensor Program Marks in
accordance with this Agreement; and (4) HP acknowledges that the use of
Licensor's Program Marks shall inure to the benefit of Licensor.

              3.7    OWNERSHIP. Subject to the rights and licenses granted to HP
hereunder, Licensor retains all right, title and interest in the Programs,
Documentation, Gold Byte, and any Bug Fixes, and New Releases, including all
copyrights thereto. HP agrees that it will not remove any copyright notices,
trademarks or tradenames of Licensor from the Programs or Documentation.

              3.8    COPYRIGHT NOTICES. Licensor and HP agree that mutually
acceptable copyright notices of Licensor shall be used for the Programs and any
localizations of the Programs.

       4.     PROGRAM MAINTENANCE AND SUPPORT

              4.1    MAINTENANCE AND SUPPORT.

                     4.1.1  Licensor agrees to provide HP maintenance and
support for the Programs as set forth in a SOW. Licensor agrees to maintain such
number of qualified personnel as is necessary to provide such timely and
knowledgeable maintenance and support service.

                     4.1.2  Notwithstanding any termination of this
Agreement, Licensor agrees to maintain and support the Programs distributed
by HP for at least [*] months after a Program is made available to HP for
distribution hereunder. The version of a Program immediately preceding [*] or
New Release shall be supported and maintained by Licensor for [*] months
after the [*] or New Release is made available to HP for distribution
hereunder.

              4.2    TECHNICAL ASSISTANCE AND TRAINING. Licensor agrees to
provide to HP the technical assistance and training to HP personnel as may be
reasonably requested for HP to use, copy and distribute the Program as
contemplated here, and as may be further described in a SOW.

              4.3    NEW HP PRODUCTS. The parties intend that during the term
of this Agreement Licensor may design product changes and new product
releases which are compatible with future releases and revisions of the HP
Products (to the extent the HP Products are [*] of the HP Products),
including new or revised versions of the operating systems to the extent such
operating systems are [*]) provided that such new HP Products have the
minimum system requirements necessary to support the Program. Upon request by
HP for a change or enhancement to the Program pursuant to section 4.4 below
Licensor agrees to provide a [*] to such request within [*] days (unless the
parties mutually agree otherwise).

              4.4    FUNCTIONALITY ENHANCEMENTS. HP may from time to time
request significant functionality enhancements to a Program. If Licensor, in its
sole and absolute discretion, agrees to develop any such enhancements, the
parties shall enter into a mutually agreeable written SOW setting forth the
terms and conditions of the development of such enhancements, which may provide
for additional payments by HP to Licensor. The fee for any such enhancements
shall be [*]. Prior to commencing work, Licensor will provide HP with a written
estimate of the total "not to exceed" fee

                                      -4-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

for the proposed enhancement and the final fee shall not exceed the estimate by
more than [*] unless mutually agreed to by HP and Licensor.

              4.5    HP PROPERTY. HP may provide HP property to Licensor for
purposes related to this Agreement under the terms of an HP Equipment Loan
Agreement in the form attached as Exhibit D to this Agreement.

       5.     PAYMENT

              5.1    ROYALTY. In consideration for the rights and licenses
granted to HP under this Agreement, HP agrees to pay Licensor a Per Copy Fee
royalty for each copy of a Program that HP distributes as bundled with an HP
Product, in the amount set forth in the applicable SOW. Such royalty shall
include the right to reproduce and distribute associated Documentation.

              5.2    ROYALTY PAYMENT. Per Copy Fees will accrue upon
distribution of any copy of a Program bundled with an HP Product. All accrued
Per Copy Fees will be paid by HP to Licensor within [*] days after the end of
each HP fiscal quarter, which ends on the last day of each January, April, July
and October. Payments will be accompanied by a report stating the number of
units shipped with the Program distributed in the relevant quarter, and the
calculation of the royalty payment.

              5.3    AUDIT. Upon fifteen (15) days prior written notice to HP,
Licensor may, at its own expense, appoint a nationally recognized independent
auditor, to whom HP has no reasonable objection, to audit and examine HP's
records of the royalty payments under Sections 5.2 of this Agreement, at HP's
offices during normal business hours, solely for the purpose of confirming the
accuracy of royalty payments hereunder. Such audit may be made no more often
than once every twelve calendar month period.

              5.4    [*] WARRANTY. Licensor warrants that as of the Effective
Date, the [*] set forth in the applicable SOW, is [*] than the [*] of, and
for the same extent of [*] the Program, which is licensed to such [*].
Licensor agrees to [*] to HP the [*] it has [*], provided that the [*]
arrangements meets the qualifications above, commencing on the effective date
Licensor grants such [*] to such [*].

              5.5    TAXES. Licensor shall be solely responsible for income
based taxes on amounts paid to Licensor by HP under this Agreement.

       6.     WARRANTY AND INDEMNIFICATION

              6.1    GENERAL WARRANTY. (1) Licensor warrants that, it owns all
rights to, or has licensed all or a portion of, each Program and accompanying
Documentation, and that such interests are free of any and all restrictions,
settlements, judgments or adverse claims; and (2) Licensor warrants it has full
power and authority to grant HP the rights granted in this Agreement.

              6.2    PROGRAM WARRANTY. Licensor warrants that each Program
referred to herein will operate in accordance with and substantially conform to
the Specifications, Documentation, manuals, and data sheets; and, promotional
literature, presentations, and any other written materials to the extend
actually relied upon by HP; concerning the Programs that are made publicly
available by Licensor or are provided by Licensor to HP.

              6.3    YEAR 2000 COMPLIANCE WARRANTY. Licensor warrants that the
Program will be "Year 2000 Compliant". Year 2000 Compliant products will perform
without error, loss of data, or

                                      -5-
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

loss of functionality on account of any inability to process, calculate, compare
or sequence date data accurately from, into and between the years 1999 and 2000
and between the twentieth century and the twenty-first century. In addition,
Year 2000 Compliant products will not cause any associated HP Products or any
systems in which they may be used to fail in any of the ways described above
provided such HP Products or systems will properly send and receive necessary
data, and in a format compatible, with the Program. This Year 2000 Compliance
warranty will remain in effect through January 31, 2001, notwithstanding any
other warranty period specified in this Agreement.

              6.4    GENERAL INDEMNITY.

                     6.4.1  Licensor agrees to indemnify and hold HP harmless of
and from any and all third party loss, cost, claim, liability, suit, judgment or
expense, including reasonable attorneys' fees, arising out of any breach of its
warranties in this Section, provided that HP shall give Licensor prompt notice
of any such loss, cost, claim, liability, suit, judgment or expense, and shall
give Licensor the option to defend or settle such demands, claims or lawsuits,
and provided that HP shall reasonably cooperate with Licensor, at Licensor's
expense, in the defense of such demands, claims or lawsuits.

                     6.4.2  HP agrees to indemnify and hold Licensor harmless of
and from any and all third party loss, cost, claim, liability, suit, judgment or
expense, including reasonable attorneys' fees, arising out of any breach of its
warranties in this Section, provided that Licensor shall give HP prompt notice
of any such loss, cost, claim, liability, suit, judgment or expense, and shall
give HP the option to defend or settle such demands, claims or lawsuits, and
provided that Licensor shall reasonably cooperate with HP, at HP's expense, in
the defense of such demands, claims or lawsuits.

              6.5    INFRINGEMENT INDEMNITY.

                     Notwithstanding any other provision hereof, this Section
6.5 shall govern the parties' indemnity rights in the event of third party
intellectual property infringement claims asserted against a party or its
customers and provides the exclusive remedy in the event of such claims.

                     (a)    Insofar as any claim for infringement of any third
party's patent, copyright, trademark, trade name, other proprietary right, or
unauthorized trade secret use is brought against HP or its customers, based
solely on any Program or Documentation or any part thereof, furnished by
Licensor under this Agreement, Licensor will defend, or settle at Licensor's
option, any such claim. Licensor will have sole control of such defense or
settlement and Licensor will be relieved of the foregoing obligations unless (1)
Licensor is notified promptly in writing of such claim, and (2) Licensor is
given, by HP, authority, information and reasonable assistance (at Licensor's
expense) to handle the claim or the defense of any such suit or proceeding.
Licensor agrees to pay all damages and costs awarded therein against HP and its
customers arising out of any such claims. Licensor shall not be responsible for
any cost or expenses incurred without Licensor's prior written consent. In case
any Program or Documentation or any part thereof in such suit is held to
constitute an infringement and its use is enjoined, Licensor shall, at its own
expense and at its option: (i) [*], or (ii) if applicable, [*] with a [*],
(iii) [*] them so they become [*],

                                      -6-
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

or (iv) request that [*], whereupon Licensor shall [*]. Notwithstanding the
foregoing, Licensor shall have no responsibility for claims arising from
unauthorized modifications of a Program made by HP if such claim would not
have arisen but for such modifications.

                     (b)    Insofar as any claim for infringement of any third
party's patent, copyright, trademark, trade name, or proprietary right, or
unauthorized trade secret use is brought again Licensor or its customers based
solely on any HP Product (excluding any of Licensor's Programs or Documentation)
or any part thereof, HP will defend, or settle at HP's option, any such claim.
HP will have sole control of such defense or settlement and HP will be relieved
of the foregoing obligations unless (1) HP is notified promptly in writing of
such claim, and (2) HP is given, by Licensor, authority, information and
reasonable assistance (at HP's expense) to handle the claim or the defense of
any such suit or proceeding. HP agrees to pay all damages and costs awarded
therein against Licensor and its customers arising out of any such claim. HP
shall not be responsible for any cost or expenses incurred without HP's prior
written consent.

                     (c)    Insofar as any claim for infringement of any
third party's patent, copyright, trademark, trade name, other proprietary
right, or unauthorized trade secret use is brought, other than third party
claims described in Section 6.5(a) or 6.5(b), above, including without
limitation any claim of infringement of third party intellectual property
rights arising from any combination of Licensor's Program or Documentation
with any HP Product, the parties shall [*] in an attempt to [*] arising from
such third party claim. If the parties do not [*] within ninety (90) days of
both parties' receipt of notice of such a claim, or such other time as the
parties may in writing agree, then the [*] arising from third party claims
described in this Section 6.5(c) shall be determined by a [*] and each party
shall [*], if any, resulting from such claim in accordance with [*].

              6.6    ENTIRE LIABILITY FOR INFRINGEMENT. THIS SECTION 6 STATES
THE ENTIRE LIABILITY OF LICENSOR AND HP WITH RESPECT TO ANY CLAIM OF
INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. THE OBLIGATIONS SET FORTH IN THIS
SECTION 6 SHALL NOT BE LIMITED IN ANY WAY BY ANY OTHER PROVISIONS OF THIS
AGREEMENT, INCLUDING THE LIMITATION OF LIABILITY PROVISION IN SECTION 8 BELOW.

              6.7    WARRANTY DISCLAIMER. EXCEPT AS EXPRESSLY PROVIDED HEREIN,
NEITHER LICENSOR NOR HP MAKES ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,
REGARDING THE PROGRAM, ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE.

              6.8    HP WARRANTIES. HP warrants that HP shall not use the
Programs in any way that violates this Agreement.

       7.     TERM AND TERMINATION

                                      -7-
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

              7.1    TERM. Unless otherwise terminated earlier under this
Section 7, this Agreement shall commence as of the Effective Date, and shall
continue until [*]. This Agreement will renew automatically for additional
one (1) year periods unless written notice is given by one party to the other
as to its intention not to renew this Agreement at least sixty (60) days
prior to the end of the initial or any subsequent term. The term of each SOW
will be specified in the SOW. If this Agreement is terminated or expires
prior to the end of the term of a SOW, this Agreement will remain in effect
only with respect to such SOW until such SOW is terminated or expires.

              7.2    TERMINATION FOR BREACH. Either party may terminate this
Agreement, a SOW, or both, by written notice to the other party if the other
party breaches any material provision of this Agreement and such breach is not
cured within thirty (30) days after written notice thereof is received by the
breaching party. Any breach by either party of the Confidentiality provisions of
this Agreement shall be considered a breach that cannot be cured and may be the
basis for immediate termination of this Agreement by the other party.

              7.3    EFFECT OF TERMINATION. Notwithstanding any termination
of this Agreement or a SOW, all licenses granted to end users prior to the
date of termination for use of the Program shall survive. In the event of
termination by Licensor, HP may continue to license and distribute Programs
that have been [*] into the [*] for the HP Products by the [*], as necessary
to support and maintain the Programs, and as necessary to distribute
remanufactured systems that originally contained the Program so long as HP
continues to pay Licensor the applicable Per Copy Fees hereunder. If this
Agreement is terminated by HP due to breach by Licensor, HP may continue to
license and distribute Programs as provided hereunder until the expiration of
the initial term of this Agreement or the term of the applicable SOW,
whichever is longer, as long as HP continues to pay Licensor the applicable
Per Copy Fees hereunder. Upon termination by either party, HP must return to
Licensor all Complete Copies and shall either return to Licensor, or destroy
all copies of A Programs not incorporated into the final software build for
the HP Product prior to the effective date of termination, except for a
reasonable number of copies of the Program which may be retained for support
and archival purposes.

              7.4    SURVIVAL. Notwithstanding any termination of this
Agreement, the following provisions of this Agreement shall survive: Sections 1,
4.1.2, 5, 6, 8, 9, and 10, and this Section 7.

       8.     LIMITED LIABILITY

              IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR
CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES ARISING FROM ANY CLAIM OR ACTION
HEREUNDER, BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY. EXCEPT WITH RESPECT
TO LICENSOR'S LIABILITY UNDER SECTION 6 ABOVE, IN NO EVENT SHALL EITHER PARTY
BE LIABLE TO THE OTHER FOR DAMAGES FOR ANY CAUSE WHATSOEVER IN AN AMOUNT IN
EXCESS OF THE AMOUNTS PAYABLE TO LICENSOR UNDER THIS AGREEMENT.

       9.     CONFIDENTIAL INFORMATION

              9.1    THE PROGRAM. The Program in object code form and related
Documentation provided to HP hereunder are deemed non-confidential, and., HP is
not under any obligation to Licensor to restrict access to or use of such
Programs in object code form or related Documentation, provided HP complies with
the term of this Agreement.

                                      -8-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

              9.2    CONFIDENTIAL INFORMATION. During the term of this
Agreement, either party may receive or have access to technical information, as
well as information about product plans and strategies, promotions, customers
and related non-technical business information which the disclosing party
considers to be confidential ("Confidential Information"). In the event such
information is disclosed, the parties shall first agree to disclose and receive
such information in confidence. If then disclosed, the information shall be
labeled [HP or Licensor] Confidential, or if not marked (e.g. orally disclosed)
but treated as confidential at the time of disclosure shall be designated as
confidential in a written memorandum or mail sent to recipient prior to or
within thirty days of disclosure, summarizing the confidential information
sufficiently for identification. Such Confidential Information shall be used by
only those employees of the receiving party who have a need to know such
information for purposes related to this Agreement. Notwithstanding any
provision to the contrary, all source code provided by Licensor or HP to the
other, and all business information with respect to any unpublished Licensor or
HP products, are deemed Confidential Information for the purposes of this
Section 9.

              9.3    NONDISCLOSURE. The receiving party shall protect any
such Confidential Information of the disclosing party from unauthorized
disclosure to third parties with the same degree of care as the receiving
party uses for its own similar information for a period of [*] years from the
date of disclosure. The foregoing restriction shall not apply to any
information which (i) was in the public domain or publicly known at the time
it was communicated to the receiving party by the disclosing party; (ii)
entered the public domain or became publicly known after it was communicated
to the receiving party by the disclosing party through no fault of the
receiving party; (iii) was in the receiving party's possession free of any
obligation of confidence at the time it was communicated to the receiving
party by the disclosing party; or (vi) was developed by employees or agents
of the receiving party independently of and without reference to any
information communicated to the receiving party by the disclosing party. In
addition, Section 10 will not be construed to prohibit any disclosure that is
(a) necessary to establish the rights of either party under this Agreement or
(b) required by a valid court order or subpoena, provided in the latter case
that the party required to make such disclosure notifies the other party
(whose Confidential Information is to be disclosed) thereof promptly and in
writing and cooperates with the other party if the other party seeks to
contest or limit the scope of such disclosure.

       10.    OTHER PROVISIONS

              10.1   PUBLICITY. Each party agrees not to publicize or
disclose the existence or terms of this Agreement to any third party without
the prior written consent of the other except as required by law. In
particular, no press releases shall be made without the mutual written
consent of each party, which consents shall not be unreasonably withheld.

              10.2   RELATIONSHIP MANAGERS. Each party designates the person set
forth in EXHIBIT D as the primary contact of each party with respect to this
Agreement, which person may be redesignated a party by notice to the other.

              10.3   INDEPENDENT CONTRACTORS. The relationship of HP and
Licensor under this Agreement is that of independent contractors, and neither
party is an employee, agent, partner or joint venturer of the other.

              10.4   NOTICE. Unless otherwise stated, all notices required under
this Agreement shall be in writing and shall be considered given upon personal
delivery of the written notice or

                                      -9-
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

within forty eight (48) hours after deposit in the U.S. Mail, certified or
registered, and appropriately addressed to the Account Manager as set forth in
EXHIBIT D hereto.

              10.5   GOVERNING LAW. This Agreement is made under and shall be
construed in accordance with the laws of the State of California, without
reference to conflict of laws principles.

              10.6   EXPORT CONTROL. Both parties agree to comply with all
applicable United States laws and regulations which may govern the export of
Program abroad, including the Export Administration Act of 1979, as amended, any
successor legislation, and the Export Administration Regulations issued by the
Department of Commerce.

              10.7   SEVERABILITY. The terms of this Agreement shall be
applicable severally to each Program, if more than one, and any dispute
affecting either party's rights or obligations as to one or more Program(s)
shall not affect the rights granted hereunder as to any other Program. If any
provision of this Agreement is held to be invalid or unenforceable by a court of
competent jurisdiction, then the remaining provisions will nevertheless remain
in full force and effect. The parties agree to negotiate in good faith a
substitute, valid and enforceable provision which most nearly effects the
parties' intent in entering into this Agreement.

              10.8   HEADINGS. The captions of Sections of this Agreement are
for reference only and are not to be construed in any way as terms.

              10.9   ASSIGNMENT. Neither this Agreement nor any part hereof may
be assigned by either party without the other party's prior written consent, and
any attempted assignment is void. Any merger, reorganization, transfer of
substantially all assets of a party, or other change in control or ownership
will be considered an assignment for the purposes of this Agreement, except that
no such consent will be required for Licensor to assign this Agreement, or
certain SOWs thereunder, or both, as part of a divestiture of all or
substantially all of the assets of Licensor's Software Products Group into a
publicly held company as announced on June 8, 2000.

              10.10  NO MINIMUM OBLIGATION. Nothing in this Agreement shall be
construed or interpreted as placing a "best efforts" standard upon HP with
respect to the use and distribution of the Program, or placing any minimum
obligation to pay Per Copy Fees.

              10.11  NON-RESTRICTIVE_RELATIONSHIP. Nothing in this Agreement
shall be construed to preclude HP from independently developing, acquiring or
marketing computer software packages which may perform the same or similar
functions as those software packages provided by Licensor. Nothing in this
Agreement shall be construed to preclude either party from independently
developing, acquiring or marketing products which may perform the same or
similar functions as the HP products.

              10.12  WAIVER. Neither party's failure to exercise any of its
rights hereunder shall constitute or be deemed a waiver or forfeiture of any
such rights.

              10.13  FORCE MAJEURE. Nonperformance of either party will be
excused to the extent that performance is rendered impossible by strike, fire,
flood, governmental acts or orders or restrictions or other similar reason where
failure to perform is beyond the control and not caused by

                                      -10-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

the negligence of the non-performing party, provided that the non-performing
party gives prompt notice of such conditions to the other party and makes all
reasonable efforts to perform. Non-performance resulting from earthquakes,
hurricanes and other similar storms, and other natural calamities shall be
deemed to be beyond the control and not caused by the negligence of a party
under this Section 10.13.

              10.14  EXHIBITS. Each Exhibit referred to in this Agreement is
incorporated in full in this Agreement. This Master Software License Agreement
may have multiple Exhibits/SOWs in place; each Exhibit/SOW will be managed by
the HP entity entering into it. Each Exhibit is separate and as such may be
terminated or amended without any impact on the remaining Exhibits.

              10.15  ENTIRE AGREEMENT. This document represents the entire
agreement between the parties as to the matters set forth and supersedes all
prior discussions or understandings between them, whether written or oral,
concerning the subject matter hereof `this Agreement may only be modified by a
writing signed by an authorized representative of each of Licensor and HP.

              10.16  COUNTERPARTS. This Agreement may be executed in
counterparts, each of which shall be deemed an original.

Agreed:                                   Agreed:

HEWLETT-PACKARD COMPANY                   LICENSOR

By:     /s/ Larry Wuerz                   By:     /s/ Tom Shea
        ----------------------------              ------------------------------

Name:   Larry Wuerz                       Name:   Tom Shea
        ----------------------------              ------------------------------

Title:  HPD MPG MGR                       Title:  VP & GM
        ----------------------------              ------------------------------

Date:   12/19/2000                        Date:   12/14/00
        ----------------------------              ------------------------------

Exhibits:

EXHIBIT A - Home Products Division Product ("SOW")
EXHIBIT B - HP Software License Terms
EXHIBIT C - Statement of Work ("SOW") Template
EXHIBIT D - Relationship Managers
EXHIBIT E - Equipment Loan Agreement
      APPENDIX I TO EXHIBIT E - Equipment Schedule
      APPENDIX II TO EXHIBIT E - HP Software License Terms
EXHIBIT F - Adaptec Privacy Statement

                                      -11-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT A
                            STATEMENT OF WORK #HPD-1
                            HP HOME PRODUCTS DIVISION

This Statement of Work is governed by the Master Software License Agreement (the
"Agreement"), number ADAP001, between Hewlett-Packard Company ("HP") and
Adaptec, Inc. ("Licensor") effective as of December 7, 1999, and is fully
incorporated therein. In the event of a conflict between the terms of the
Agreement and the provisions of this SOW, the SOW shall govern and control with
respect to the transactions contemplated by such SOW. All terms used in this
Statement of Work and not otherwise defined will have the same meaning as in the
Agreement.

1.     PURPOSE OF THIS SOW:

       This SOW sets forth the understanding of the objectives, deliverables,
       timing, staffing and fees for the bundling of Licensor's Program (as
       described below) on the HP Pavilion Desktop [*].

II.    RESOURCES ASSIGNED TO THIS SOW

       A.     HP'S PROJECT MANAGER

              HP's Project Manager will be the person authorized to act as the
              primary point of contact for HP and who will be responsible for
              HP's performance under this SOW.

              HP'S PROJECT MANAGER.                [*]
              PHONE NUMBER OF PROJECT MANAGER:     [*]
              ADDRESS OF PROJECT MANAGER:          10500 RIDGEVIEW COURT
                                                   CUPERTINO, CA 95014

       B.     LICENSOR'S PROJECT MANAGER

              Licensor's Project Manager will be the person authorized to act as
              the primary point of contact for Contractor and will be
              responsible for Contractor's performance under this SOW.

              LICENSOR'S PROJECT MANAGER:          [*]
              PHONE NUMBER OF PROJECT MANAGER:     [*]
              ADDRESS OF PROJECT MANAGER:          461 SOUTH MILPITAS BLVD.
                                                   MILPITAS, CA 95035

       C.     HP'S ESCALATION MANAGER

              HP's Escalation Manager will be the person authorized to
              negotiate, in good faith, with Licensor's Escalation Manager to
              properly resolve disputes as to the matters contained in this
              Statement of Work.

              HP'S ESCALATION MANAGER.             [*]

                                      -12-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

              PHONE NUMBER OF ESCALATION MANAGER:  [*]
              ADDRESS OF ESCALATION MANAGER:       10500 RIDGEVIEW COURT,
                                                   MS 49DUISM
                                                   CUPERTINO, CA 95014

       D.     LICENSOR'S ESCALATION MANAGER

              Licensor's Escalation Manager will be the person authorized to
              negotiate, in good faith, with HP's Escalation Manager to properly
              resolve disputes as to the matters contained in this Statement of
              Work.

              LICENSOR'S ESCALATION MANAGER:       [*]
              PHONE NUMBER OF ESCALATION MANAGER:  [*]
              ADDRESS OF ESCALATION MANAGER:       461 SOUTH MILPITAS BLVD.
                                                   MILPITAS, CA 95035

III.   PROGRAMS AND SERVICES TO BE DELIVERED BY LICENSOR UNDER THIS SOW

       3.1    OBJECTIVES: The Licensor will provide the Program described below.

       3.2    DELIVERABLES (LICENSOR'S "PROGRAM"):

              3.2.1  PROGRAM NAME: Easy CD Creator Standard Edition version 3.5x
              and its successor 4.x with DirectCD version 3.01

              3.2.2  SPECIFICATIONS: Easy CD Creator Standard Edition with
              DirectCD is a software solution for CD-Recording systems that runs
              on: Windows 95, Windows 98, NT 4, Windows 2000 and Windows
              Millennium. This product allows a user to make audio CDs, data
              CDs, CD labels and jewel case inserts, and to drag and drop files
              directly to CD using drive letter access. See attached technical
              specification.

              3.2.3  DOCUMENTATION: Quick Reference Guide, context sensitive
              Help

              3.2.4  TRADEMARK/TRADENAME/PRODUCT NAME AS THEY ARE TO APPEAR IN
              PROGRAM DOCUMENTATION: Adaptec, the Adaptec logo, Easy CD Creator
              and DirectCD are trademarks of Adaptec, Inc which may be
              registered in some jurisdictions. All other trademarks are owned
              by their respective owners.

              3.2.5  FORM AND MEDIA FOR PROGRAM AND DOCUMENTATION

                     (A)    PROGRAM FORM/MEDIA: The program will be provided on
                     CD.

                     (B)    DOCUMENTATION FORM/MEDIA: The documentation will be
                     provided on CD as PDF files and/or Framemaker files and/or
                     HTML files, per HP's request.

                                      -13-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                     (C)    CD FACE ART AND FILE: Adaptec will provide written
                     guidelines for HP to create CD Face Art. Adaptec does not
                     provide graphic images for face art.

              3.2.6  LOCALIZED VERSIONS

                     3.2.6.1 REQUIRED: [*].

                     3.2.6.2 LOCALIZED VERSIONS CURRENTLY AVAILABLE: [*]

              3.2.7  SUPPORT AND MAINTENANCE:

                     3.2.7.1 SUPPORT TO END USERS:

                     (1)    Free Support: Licensor's ASK On-Line system
                     [*]

                     (2)    Additional Licensor Technical Support Resources:

                     [*]

                     3.2.7.2 TECHNICAL SUPPORT TO: Licensor agrees to provide
                     technical support to HP for all regions in which HP sells
                     the program. Licensor agrees to maintain such number of
                     qualified personnel as is necessary to provide timely and
                     knowledgeable technical support services.

                     3.2.7.3 TRAINING. Licensor will provide such training to HP
                     personnel as may be reasonably requested in order for HP to
                     use, copy, distribute and support the Program as
                     contemplated herein, and will provide periodic technical
                     support information and updated training per HP's
                     reasonable request.

                     3.2.7.4 LICENSOR SUPPORT:

                     (1)    Telephone number for: [*]

                     (2)    Hours of operation: 9 AM - 5PM (PST)

                     (3)    Additional Licensor Technical Support Resources: N/A

                                      -14-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

              3.2.8  BUNDLING REQUIREMENTS: The Program will be bundled with
              [*] with [*] ("HP Product").

       3.3    HP RESPONSIBILITIES:

              -      HP will work with Licensor on all phases of the software
                     build, software qualification and bug identification.

              -      HP will Provide all necessary information to inform
                     Licensor of any current system configuration that would
                     help in identifying any system configuration issues.

              -      HP will provide access to our R&D staff engineer, (during
                     standard business hours) to communicate any known issues
                     and work with Licensor to create a fix.

              -      Upon request HP will provide Licensor with the most current
                     Hardware available for support of the Program.

       3.4    TIMING:
              GOLD BYTES DELIVERY DATE:
              SOFTWARE WAS QUALIFIED AND ACCEPTED FOR [*] AS VERSION 4.X ON: [*]

       3.5    GOLD BYTE DELIVERY DATES FOR [*]:
              SOFTWARE GOLD BYTE WAS QUALIFIED AND ACCEPTED AS VERSION 4.X ON:
              [*]

IV.    PAYMENT; EXPENSES; AND INVOICES

       4.1    PAYMENT

              4.1.1  PRICING: PER COPY FEES:
                     Licensor and HPD will work together to develop and
                     implement programs to generate increased revenue from
                     software upgrades. The pricing, for [*]:
                     -      Easy CD Creator 4.X with DirectCD 3.x - [*].
                     -      Easy CD Creator 4.X. with DirectCD 3.x - [*]
                            provided that in the event Easy CD Creator 5.LE
                            is not available by [*], Licensor agrees to
                            license the then shipping Program at the Easy CD
                            Creator 5.LE of [*].

                                      -15-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

V.     OTHER TERMS AND CONDITIONS THAT SHALL APPLY TO THIS SOW

       5.1    TERM AND TERMINATION

              This SOW will be effective commencing upon [*]. If all services
              and Deliverables described herein are not completed by the end
              date, HP may elect to extend this SOW by providing written notice
              to Licensor prior to the initial ending date or any subsequent
              ending date and upon Licensor's mutual agreement. The parties'
              rights to terminate this SOW and any renewals are as set forth in
              Section 7 of the Agreement.

VI.    END USER DATA

       6.1    Any and all identifying information regarding HP Pavilion Desktop
              PC End Users (including but not limited to personal names,
              addresses, telephone and social security numbers, or other
              identifying information) collected by Adaptec through their Web
              Site (the "HP End User Information") will be deemed to be
              Confidential Information of HP and subject to Section 9
              ("Confidential Information) hereof. Adaptec will have the limited
              and restricted right to use the HP End User Information solely in
              connection with registration of and provision of the Services to
              such end users and for future Services offered for marketing
              purposes consistent with promotion defined herein. For the purpose
              of this SOW, when a HP Pavilion Desktop PC End User elects to
              register their information to take advantage of any further
              Adaptec: products, services, or by electing to receive additional
              information, such person becomes an Adaptec Customer. Any
              information provided by such customer is subject solely to the
              Adaptec policies attached here to as Exhibit "F". Adaptec hereby
              agrees to indemnify and hold HP harmless of and from any and all
              claims, suits, judgments, or proceedings arising out of any claim
              that HP End User Information or Other End User Information has
              been collected, distributed, or otherwise used by Adaptec in a
              manner that violates the representations made to the customer in
              Adaptec's privacy policy concerning such information ("Adaptec
              Privacy Policy"). Such Adaptec: Privacy Policy is currently in the
              form attached hereto as Exhibit F. Adaptec may amend the Adaptec:
              Privacy Policy from time to time without notice to HP as long as
              the substantive protections in the terms of any amended Adaptec
              Privacy Policy are as protective of the information as the term of
              the Adaptec Privacy Policy as referenced hereto.

IN WITNESS WHEREOF, the parties to the above referenced Agreement between HP and
Licensor have caused this Statement of Work #HPD-1 to be executed by their
authorized representatives.

HEWLETT-PACKARD COMPANY                     LICENSOR:

BY:    /s/ Larry Wuerz                      BY:    /s/ Tom Shea
       ------------------------------              -----------------------------

NAME:  Larry Wuerz                          NAME:  Tom Shea
       ------------------------------              -----------------------------

TITLE: HPD MPG MGR                          TITLE: VP & GM
       ------------------------------              -----------------------------

DATE:  12/19/2000                           DATE:  12/14/00
       ------------------------------              -----------------------------

                                      -16-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT B

ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS SET
FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS. IF YOU
DO NOT ACCEPT THESE TERMS, YOU MAY RETURN THE ENTIRE UNUSED PERSONAL COMPUTER
PRODUCT FOR A FULL REFUND.

SOFTWARE LICENSE TERMS

The following Terms govern your use of the Software.

LICENSE GRANT. Hewlett-Packard grants you a license to Use one copy of the
version of the Software preloaded on the hard drive of the Hewlett-Packard
computer and in the box containing the CD-ROMs bundled with the Hewlett-Packard
computer, on any one computer. "You" means the company, entity or individual
whose funds are used to pay the license fee. "Use" means storing, loading,
installing, executing or displaying the Software. You may not modify the
Software or disable any licensing or control features of the Software except as
an intended part of the Software's programming features.

OWNERSHIP. The Software is owned and copyrighted by Hewlett-Packard or its third
party suppliers. Your license confers no title or ownership in the Software and
should not be construed as a sale of any rights in the Software.
Hewlett-Packard's third party suppliers may protect their rights in the event of
any violation of these terms.

COPIES AND ADAPTATIONS. You may only make copies or adaptations of the Software
for archival purposes or when copying or adaptation is an essential step in the
authorized Use of the Software. You must reproduce all copyright notices in the
original Software on all authorized copies or adaptations. You may not copy the
Software onto any bulletin board or similar system.

NO DISASSEMBLY OR DECRYPTION. You may not disassemble, decompile or decrypt the
Software unless Hewlett-Packard's prior written consent is obtained. In some
jurisdictions, Hewlett-Packard's consent may not be required for disassembly or
decompilation. Upon request, you will provide Hewlett-Packard with reasonably
detailed information regarding any disassembly or decompilation.

TRANSFER. You may not rent or lease the Software, but you may transfer the
Software. Your license will automatically terminate upon any transfer of the
Software. Upon transfer, you must deliver the original and all complete, partial
or electronically stored copies of the Software and related documentation to the
transferee. The transferee must accept these Terms as a condition to the
transfer.

TERMINATION. Hewlett-Packard may terminate your license upon notice for failure
to comply with any of these Terms. Upon termination, you must immediately
destroy the Software, together with all copies, adaptations and merged portions
in any form.

                                      -17-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

EXPORT REQUIREMENTS. You may not export or re-export the Software or any copy or
adaptation in violation of any applicable laws or regulations.

U.S. GOVERNMENT RESTRICTED RIGHTS. The Software and documentation have been
developed entirely at private expense and are provided as "Commercial Computer
Software" or "restricted computer software". Use, duplication or disclosure by
the U.S. Government or a U.S. Government subcontractor is subject to the
restrictions set forth in subparagraph (c) (1) (ii) of the Rights in Technical
Data and Computer Software clauses in DFARS 252.227-7013 or as set forth in
subparagraph (c) (1) and (2) of the Commercial Computer Software - Restricted
Rights clauses at FAR 52.227-19, as applicable. The Contractor is
Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, California 94304.

                                      -18-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT C
                           STATEMENT OF WORK TEMPLATE

                           STATEMENT OF WORK ("SOW") #

This Statement of Work is governed by the Master Software License Agreement (the
"Agreement"), number ADAP001, between Hewlett-Packard Company ("HP") and
Adaptec, Inc. ("Licensor") effective as of April 3, 2000, and is fully
incorporated therein. In the event of a conflict between the terms of the
Agreement and the provisions of this SOW, the SOW shall govern and control with
respect to the transactions contemplated by such SOW. All terms used in this
Statement of Work and not otherwise defined will have the same meaning as in the
Agreement.

I.     PURPOSE OF THIS SOW:

       This SOW sets forth the parties' understanding of the objectives,
       deliverables, timing, staffing and fees for [DESCRIBE SPECIFIC WORK]
       described below with HP's [NAME OF HP PRODUCT AND SPECIFIC OTHER
       IDENTIFIERS OF PRODUCT AS NECESSARY].

II.    RESOURCES ASSIGNED TO THIS SOW

       A.     HP'S PROJECT MANAGER

              HP's Project Manager will be the person authorized to act as the
              primary point of contact for HP and who will be responsible for
              HP's performance under this SOW.

              HP'S PROJECT MANAGER:
              PHONE NUMBER OF PROJECT MANAGER:
              ADDRESS OF PROJECT MANAGER:

       B.     LICENSOR'S PROJECT MANAGER

              Licensor's Project Manager will be the person authorized to act as
              the primary point of contact for Contractor and will be
              responsible for Contractor's performance under this SOW.

              LICENSOR'S PROJECT MANAGER:
              PHONE NUMBER OF PROJECT MANAGER:
              ADDRESS OF PROJECT MANAGER:

       C.     HP'S ESCALATION MANAGER (DELETE ITEM IF NOT NEEDED)

              HP's Escalation Manager will be the person authorized to
              negotiate, in good faith, with Licensor's Escalation Manager to
              properly resolve disputes as to the matters contained in this
              Statement of Work.

              HP'S ESCALATION MANAGER:

                                      -19-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

              PHONE NUMBER OF ESCALATION MANAGER:
              ADDRESS OF ESCALATION MANAGER:

       D.     LICENSOR'S ESCALATION MANAGER (DELETE ITEM IF NOT NEEDED)

              Licensor's Escalation Manager will be the person authorized to
              negotiate, in good faith, with HP's Escalation Manager to properly
              resolve disputes as to the matters contained in this Statement of
              Work.

              LICENSOR'S ESCALATION MANAGER:
              PHONE NUMBER OF ESCALATION MANAGER:
              ADDRESS OF ESCALATION MANAGER:

       E.     EMPLOYEES LICENSOR ASSIGNS TO COMPLETE SERVICES AND DELIVERABLES
              UNDER THIS SOW

              Employees of Licensor assigned to provide services and
              deliverable's under this SOW are as follows:

<TABLE>
              -------------------------------------------------------------------------------------
              <S>                                          <C>
              Resource                                      Role
              -------------------------------------------------------------------------------------

              -------------------------------------------------------------------------------------

              -------------------------------------------------------------------------------------

              -------------------------------------------------------------------------------------

              -------------------------------------------------------------------------------------

              -------------------------------------------------------------------------------------
</TABLE>

III.   PROGRAMS AND SERVICES TO BE DELIVERED BY LICENSOR UNDER THIS SOW

3.1    OBJECTIVES:
       (STATE HIGH-LEVEL PROJECT OBJECTIVES.)
       The Licensor will support these efforts as presented below.

3.2    DELIVERABLES:
       (CLEARLY DEFINE DELIVERABLES AND PROVIDE EXCEPTION CRITERIA FOR EACH
       DELIVERABLE. THIS AREA OF THE SOW WILL PROVIDE THE MOST PROTECTION WHEN
       YOU PROVIDE A CLEAR MAP OF CRITICAL PROJECT REQUIREMENTS AND MAP THEM TO
       PROJECT MILESTONES. BE SURE TO INCLUDE AT A MINIMUM THE PROGRAM NAME,
       SPECIFICATIONS (THESE SHOULD BE DETAILED TECHNICAL SPECIFICATIONS),
       DESCRIPTION OF DOCUMENTATION, FORM AND MEDIA FOR DELIVERY OF PROGRAM

                                      -20-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

       AND DOCUMENTATION, LOCALIZED VERSIONS REQUIRED, SUPPORT AND MAINTENANCE,
       TRAINING, BUNDLING REQUIREMENTS).

3.3    HP RESPONSIBILITIES:

3.4    TIMING:
       (STATE THE PERIOD OF TIME, OR ESTIMATE OF THE TIMELINE THAT THE
       PROJECT/DELIVERABLES WILL REQUIRE FOR COMPLETION, DELIVERY AND
       ACCEPTANCE. USE THIS SECTION TO STATE THE DEADLINES FOR THE PROJECT.)

IV.    PAYMENT; EXPENSES; AND INVOICES

       4.1    PAYMENT
              (THIS SECTION OF THE SOW IS DESIGNED TO PROVIDE A BREAKDOWN OF
              PROJECT COSTS. PROJECT NOT TO EXCEED FIGURE SHOULD BE BROKEN DOWN
              AND MAPPED TO A SPECIFIC DELIVERABLE. NOTE: HP'S CORPORATE
              GUIDELINES FOR PAYMENT TERMS ARE [*], THIS SHOULD ONLY BE
              REDUCED WHEN THERE IS A BENEFIT TO HP TO DO SO.)

              Payment shall be made subject to the terms and conditions of
              the Agreement.

       4.2    EXPENSES
              (THIS SECTION OF THE SOW ALLOWS YOU TO DEFINE ANY ADDITIONAL
              PROJECT EXPENSES, I.E. IS THERE A NEED TO PROCURE HARDWARE UP
              FRONT? WILL THERE BE ANY TRAVEL REQUIRED DURING THE ENGAGEMENT? IF
              SO, HP POLICY IS TO PAY FOR COACH AIRFARE, AND ALL TRAVEL SHOULD
              BE PRE-APPROVED.)

              Expenses shall be paid subject to the terms and conditions of the
              Agreement.

       4.3    INVOICES

              (ALL CHECKS ARE PROCESSED FROM THE FSC IN COLORADO SPRINGS. IF
              YOU HAVE ALREADY RECEIVED ANY INVOICES FOR WORK PERFORMED
              BEFORE THIS AGREEMENT IS IN PLACE YOUR SHOULD DO A EDV CONTACT
              THE ACCOUNTING SERVICE CENTER FOR INFORMATION ON THIS PROCESS.)

V.     OTHER TERMS AND CONDITIONS THAT SHALL APPLY TO THIS SOW

       5.1    TERM AND TERMINATION

              This SOW will be effective commencing upon INSERT START DATE and
              ending INSERT END DATE. If all services and Deliverables described
              herein are not completed by the end date, HP may elect to extend
              this SOW by providing written notice to Licensor prior to the
              initial ending date or any subsequent ending dates. The parties'
              rights to terminate this SOW and any renewals are as set forth in
              Section 7 of the Agreement.

       6.1    TERMS RELATING TO NETWORK OR INTERNET CONNECTIVITY PROVIDED
              THROUGH THE PROGRAM.

              [ ]

                                      -21-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

IN WITNESS WHEREOF, the parties to the above referenced Agreement have caused
this Statement of Work [insert #j to be executed by their authorized
representatives.

HEWLETT-PACKARD                              LICENSOR:
COMPANY

By:___________________________________       By:________________________________

Name:_________________________________       Name:______________________________

Title:________________________________       Title:_____________________________

Date:_________________________________       Date:______________________________

                                      -22-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT D

                          RELATIONSHIP/ACCOUNT MANAGERS

HP:

[*]
[*]
[*]
Hewlett-Packard Company
10500 Ridgeview Court, M/S 49DU-SM
Cupertino, CA 95010-4010

  Tel: [*]
  Fax: [*]

  LICENSOR:

  [*]
  [*]
  [*]
  Adaptec, Inc.
  461 South Milpitas Blvd.
  Milpitas, CA 95035

  Tel: [*]
  Fax: [*]

  Royalties Pay To:   Revenue Accounting
  Pay to Name:        Adaptec Inc.
  Address:            461 South Milpitas Blvd.
                      Milpitas, CA 95035
  Telephone:          (408) 957-6839

                                      -23-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT E

                            EQUIPMENT LOAN AGREEMENT

THIS EQUIPMENT LOAN AGREEMENT, NO.___________ (the "Agreement") is entered into
between HEWLETT-PACKARD COMPANY, a Delaware corporation ("HP"), and ADAPTEC
INC., a Delaware company located at 691 South Milpitas Boulevard, Milpitas, CA
95035 ("Recipient"). This Agreement is effective as of August 1, 1999 (the
"Effective Date").

1.     LOAN OF EQUIPMENT. HP hereby loans to Recipient, for the applicable Term
       defined below, the HP-owned equipment (collectively, "HP Equipment"),
       which may consist of hardware, software and documentation described in
       the HP Equipment Schedule attached as APPENDIX I TO THIS EXHIBIT E. HP
       may, from time to time, add, upgrade, or remove HP Equipment from
       Recipient's site during the Term. All HP Equipment received by Recipient
       during the Term will be described in an amended HP Equipment Schedule
       signed by Recipient and appended to this Equipment Loan Agreement.
       Recipient agrees, by its receipt of HP Equipment, that all HP Equipment
       is subject to the provisions of this Agreement.

2.     TERM. This Agreement will begin as of the Effective Date and run for a
       term of 24 months (the "Term"), unless earlier terminated by HP or
       Recipient upon thirty (30) days written notice to the other. HP may in
       writing extend the Term, or establish a separate Term with respect to
       particular items of HP Equipment.

3.     USE. Recipient may use the HP Equipment solely for the purpose of
       developing and testing the Programs (as such term is defined in the
       Master Software License Agreement effective as of between HP and
       Adaptec). Recipient may not move any HP Equipment from the location
       specified in the HP Equipment Schedule without the prior written consent
       of HP. Recipient's right to use the HP Equipment is non-transferable.

4.     SOFTWARE AND DOCUMENTATION. All software provided with the HP Equipment
       is hereby licensed to Recipient under HP's Software License Terms
       attached as APPENDIX H TO THIS EXHIBIT E. If Recipient requires a
       license to use any software other than as stated in the Software License
       Terms, that license must be specified in the HP Equipment Schedule. Any
       documentation listed in the HP Equipment Schedule is licensed to
       Recipient for its use solely for the purposes stated in Section 3 above.
       If Recipient wishes to make copies of any documentation, it must first
       obtain HP's prior written consent.

5.     OWNERSHIP. HP retains all right, title and ownership to the HP Equipment,
       unless any such HP Equipment is purchased by Recipient. Recipient hereby
       nominates and appoints HP as its attorney-in-fact for the sole purpose of
       executing and filing, on Recipient's behalf, UCC-1 financing statements
       (and any appropriate amendments thereto) or a suitable substitute
       document (including this Agreement) under the provisions of the Uniform
       Commercial Code for the HP Equipment loaned to Recipient hereunder. If
       requested by HP, Recipient will affix any label or marking supplied by HP
       evidencing HP's ownership of the HP Equipment. HP may, from time to time,
       inspect the HP Equipment. Recipient may not sell, transfer, assign,
       pledge, or in any way encumber or convey the HP Equipment or any portion
       or component of such equipment.

                                      -24-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

6.     WARRANTY DISCLAIMER. ALL HP EQUIPMENT IS PROVIDED "AS IS", WITHOUT
       WARRANTY OF ANY KIND, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING BUT
       NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
       PARTICULAR PURPOSE. Recipient understands that some newly manufactured HP
       Equipment may contain remanufactured parts equivalent to new in
       performance.

7.     INDEMNIFICATION. Recipient hereby agrees to defend, indemnify and hold HP
       harmless from any claims or suits against HP arising from Recipient's use
       of the HP Equipment, including use by its employees, agents or
       subcontractor. Recipient will pay all costs, damages, losses and expenses
       (including reasonable attorneys' fees) incurred by HP and will pay any
       award with respect to any such claim or agreed to in any settlement.

8.     MAINTENANCE. During the Term, Recipient will maintain all HP Equipment in
       good operating order and condition. All maintenance must be provided by
       personnel authorized by HP. HP will provide standard installation,
       support and maintenance for the HP Equipment at HP's standard rates to
       Recipient during the Term; however, all maintenance costs and expenses
       due to Recipient's negligence will be borne by Recipient. Recipient will
       be responsible for providing HP personnel ready and safe access to the HP
       Equipment for such maintenance and support.

9.     RISK OF LOSS. Recipient will bear all risk of loss with respect to the HP
       Equipment from receipt until such HP Equipment is returned to HP. All HP
       Equipment returned to HP must include the same components as received by
       Recipient, and must be in good operating order and condition. Charges may
       be imposed by HP if Recipient fails to return the HP Equipment in such
       condition or within the return timeframe set forth herein.

10.    SHIPPING COSTS. Unless otherwise agreed in writing by HP, Recipient will
       be responsible for and pay all delivery, freight and rigging charges, all
       taxes and duties, and all other shipping costs and expenses with respect
       to the delivery or return of any HP Equipment hereunder.

11.    LIMITATION OF LIABILITY. HP WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
       SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,
       TORT, OR ANY OTHER LEGAL THEORY, ARISING OUT OF THIS EQUIPMENT LOAN
       AGREEMENT OR RECIPIENT'S USE OF THE HP EQUIPMENT.

12.    TERMINATION. Upon expiration or earlier termination of the Term,
       Recipient will return to HP all HP Equipment within 10 business days. HP
       may permit Recipient to purchase certain items of the HP Equipment upon
       termination under the purchase terms set forth below. In the event that
       Recipient is permitted to purchase any of the HP Equipment and fails to
       return that Equipment to HP upon expiration of the Term within such
       10-day period, Recipient will be deemed to have elected to purchase the
       HP Equipment, and HP will invoice Recipient accordingly.

13.    PURCHASE OPTION. If HP permits Recipient to purchase any of the HP
       Equipment, Recipient may elect to purchase those items of the HP
       Equipment under HP's then current standard terms and conditions, provided
       that such HP Equipment may not be purchased solely for resale. Upon
       purchase, such HP Equipment will be provided with HP's then current
       standard warranty provisions for used equipment. The purchase price for
       HP Equipment purchased under this Section will be a price mutually agreed
       upon by the parties. No promotional or purchase discounts will apply.
       Such purchase will not qualify for any stock rotation or price protection
       under any other agreement which Recipient may have with HP.

                                      -25-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

14.    GENERAL PROVISIONS.

       (a)    NOTICES. All notices to be given under this Agreement must be in
              writing and addressed to the location specified in the Master
              Agreement or as designated in the opening paragraph of this
              Agreement if there is no Master Agreement. Notices are validly
              given upon the earlier of confirmed receipt by the receiving party
              or three days after dispatch by courier or certified mail, postage
              prepaid, properly addressed to the receiving party. Notices may
              also be delivered by telefax and will be validly given upon oral
              or written confirmation of receipt. Either party may change its
              address for purposes of notice by giving notice to the other party
              in accordance with these provisions.

       (b)    NO ASSIGNMENT. Neither this Agreement nor any right, privilege,
              license or obligation set forth herein may be assigned,
              transferred or shared by Recipient without HP's prior written
              consent, and any such attempted assignment or transfer is void.
              Any merger, consolidation, reorganization, transfer of
              substantially all assets of Recipient or other change in control
              or ownership of Recipient will be considered an assignment for the
              purposes of this Agreement.

       (c)    ENTIRE AGREEMENT. This Agreement and the attached Exhibits
              comprise the entire understanding between the parties with respect
              to its subject matter and supersede any previous communications,
              representations, or agreements, whether oral or written. No
              modification of this Agreement will be binding on either party
              unless in writing and signed by an authorized representative of
              each party.

       (d)    GOVERNING LAW. This Agreement will be governed in all respects by
              the laws of California without reference to any choice of laws
              provisions, as though this Agreement were entered into by
              residents of that State to be wholly performed within that State.
              The parties hereby waive any application of the United Nations
              Convention on Contracts for the International Sale of Goods (as
              promulgated in 1980 and any successor or subsequent conventions)
              with respect to the performance or interpretation of this
              Agreement.

APPROVED AND AGREED:

RECIPIENT: ADAPTEC, INC.                  HEWLETT-PACKARD COMPANY

By:                                       By:

Print Name:                               Print Name:

Title:                                    Title:

Date:                                     Date:

                                      -26-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                  APPENDIX I TO
                      EXHIBIT E (EQUIPMENT LOAN AGREEMENT)

                           (insert) EQUIPMENT SCHEDULE

                                      -27-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                 APPENDIX II TO
                      EXHIBIT E (EQUIPMENT LOAN AGREEMENT)
                            HP SOFTWARE LICENSE TERMS

ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET
FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE
TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR
A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN
THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.

HP SOFTWARE LICENSE TERMS

The following License Terms govern your use of the accompanying Software unless
you have a separate written agreement with HP.

LICENSE GRANT. HP grants you a license to Use one copy of the Software. "Use"
means storing, loading, installing, executing or displaying the Software. You
may not modify the Software or disable any licensing or control features of the
Software. If the Software is licensed for "concurrent use", you may not allow
more than the maximum number of authorized users to Use the Software
concurrently.

OWNERSHIP. The Software is owned and copyrighted by HP or its third party
suppliers. Your license confers no title or ownership and is not a sale of any
rights in the Software, its documentation or the media on which they are
recorded or printed. Third party suppliers may protect their rights in the
Software in the event of any infringement.

COPIES AND ADAPTATIONS. You may only make copies or adaptations of the Software
for archival purposes or when copying or adaptation is an essential step in the
authorized Use of the Software on a backup product, provided that copies and
adaptations are used in no other manner and provided further that Use on the
backup product is discontinued when the original or replacement product becomes
operable. You must reproduce all copyright notices in the original Software on
all copies or adaptations. You may not copy the Software onto any public or
distributed network.

NO DISASSEMBLY OR DECRYPTION. You may not disassemble or decompile the Software
without HP's prior written consent. Where you have other rights under statute,
you will provide HP with reasonably detailed information regarding any intended
disassembly or decompilation. You may not decrypt the Software unless necessary
for the legitimate use of the Software.

TRANSFER. Your license will automatically terminate upon any transfer of the
Software. Upon transfer, you must deliver the Software, including any copies and
related documentation, to the transferee. The transferee must accept these
License Terms as a condition to the transfer.

TERMINATION. HP may terminate your license upon notice for failure to comply
with any of these License Terms. Upon termination, you must immediately destroy
the Software, together with all copies, adaptations and merged portions in any
form.

EXPORT REQUIREMENTS. You may not export or re-export the Software or any copy or
adaptation in violation of any applicable laws or regulations.

U.S. GOVERNMENT RESTRICTED RIGHTS. The Software and any accompanying
documentation have been developed entirely at private expense. They are
delivered and licensed as "commercial computer software" as defined in DFARS
252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227-7014
(Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or as "Restricted
computer software" as defined in FAR 52.227-19 (Jun 1987)(or any equivalent
agency regulation or contract clause), whichever is applicable. You have only
those rights provided for such Software and any accompanying documentation by
the applicable FAR or DFARS clause or the HP standard software agreement for the
product involved.

                                      -28-
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*].
A complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT F
                           ADAPTEC'S PRIVACY STATEMENT

                                      -29-<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                                                   EXHIBIT 10.11

[Ingram Micro Logo]

                             DISTRIBUTION AGREEMENT

         THIS DISTRIBUTION AGREEMENT ("Agreement"), is entered into this 6th day
of September, 2000 by and between INGRAM MICRO INC. ("Ingram"), a Delaware
corporation, having its principal place of business at 1600 E. St. Andrew Place,
Santa Ana, California 92705, and Roxio, Inc. ("Vendor"), a Delaware corporation,
having its principal place of business at 461 South Milpitas Blvd., Milpitas,
California 95035. The parties desire to and hereby do enter into a
distributor/supplier relationship, the governing terms and mutual promises of
which are set out in this Agreement.

1.       DISTRIBUTION RIGHTS

1.1      TERRITORY Vendor grants to Ingram, including its affiliate; and
Ingram accepts, the non-exclusive right to resell and distribute in the
United States, Canada, Mexico and all other countries in North and South
America, all computer products produced and/or offered by Vendor ("Product")
during the term of this Agreement. Ingram shall only have the right to
purchase, sell and ship Product to any reseller within the territory. At
Vendor's option Ingram's affiliate maybe allowed to purchase Product direct
from Vendor provided the affiliate agrees to abide by the terms and
conditions of this Agreement.

1.2      PRODUCT Vendor agrees to make available and to sell to Ingram such
Product as Ingram shall order from Vendor at the prices and subject to the
terms set forth in this Agreement. Ingram shall be required to purchase in
such minimum quantities as mutually agreed upon in writing between the
parties. Ingram may cancel a purchase order if it is within forty-eight (48)
hours from Vendor's receipt of that order. Outside of this 48 hours Ingram
may cancel an order at anytime but not within fifteen (15) days of its
scheduled ship date. Ingram may at any time reschedule orders but not within
three (3) days of its scheduled ship date if the rescheduled ship date is
within the same calendar quarter as the original ship date. With Vendor's
approval shipments can be rescheduled to future calendar quarters.

1.3      APPOINTMENT For the period from November 1, 2000 through, and
including, October 31, 2001, if Vendor appoints [*] the [*] referenced in
6.3.b will automatically increase to [*]. For the purpose of the preceding
sentence only, [*] shall not include any [*] acquired by Vendor via an
acquisition of another company. If the [*] occurs as a result of an
acquisition, Vendor's then [*] will not [*] to that [*].

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                                       1
<PAGE>

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

2.       TERM AND TERMINATION

2.1      TERM The initial term of this Agreement is one (1) year. Thereafter
the Agreement will automatically renew for successive one (1) year terms,
unless it is earlier terminated.

2.2      TERMINATION

         (a)   Either party may terminate this Agreement, with or without
cause, by giving sixty (60) days written notice to the other party.

         (b)   Either party may immediately terminate this Agreement with
written notice if the other party:

                 (i)   materially breaches any term of this Agreement and such
               breach continues for thirty (30) business days after written
               notification thereof; or

                (ii)   ceases to conduct business in the normal course, becomes
               insolvent, makes a general assignment for the benefit of
               creditors, suffers or permits the appointment of a receiver for
               its business or assets, or avails itself of or becomes subject to
               any proceeding under any Bankruptcy Act or any other federal or
               state statute relating to insolvency or the protection of rights
               of creditors; or

               (iii)   attempts to assign or otherwise transfer its rights
               hereunder unless both have agreed in writing to such assignment
               or transfer.

3.       INGRAM OBLIGATIONS

3.1      PRODUCT AVAILABILITY Ingram will list Product in its catalog(s) as
appropriate and endeavor to make such Product available to customers.

3.2      ADVERTISING Ingram will advertise and/or promote Product in a
commercially reasonable manner and will transmit as reasonably necessary
Product information and promotional materials to its customers.

3.3      SUPPORT Ingram will make its facilities reasonably available for
Vendor and will assist Product training and support. Ingram will provide
reasonable, general Product technical assistance to its customers, and will
direct all other technical issues directly to Vendor.

3.4      ADMINISTRATION

         (a)   Upon request, Ingram will furnish Vendor with a valid tax
exemption certificate.

         (b)   Ingram will provide Vendor standard sales-out and inventory
reports via its electronic Bulletin Board System. Non-standard "Sales Out"
information shall be provided by Ingram subject to a separate Point of Sale
Report License Agreement, a copy of which is attached hereto as

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                                       2
<PAGE>

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

Exhibit F. Ingram agrees to [*] the required license fees provided Vendor [*]
as specified in Section 6.3(b). In the event, for whatever reason Vendor
ceases to [*] specified in Section 6.3(b) the applicable license fee shall be
[*] and shall be effective immediately thereafter.

         (c)   Ingram may handle its customers' Product returns by batching
them for return to Vendor at regular intervals.

4.       VENDOR OBLIGATIONS

4.1      SHIPPING/EXPORT

         (a)   Vendor shall ship Product pursuant to Ingram purchase order(s)
("P.O."). Product shall be shipped F.O.B. destination via ground freight to
Ingram's designated United States (U.S.) warehouse or other specified
location within the U.S. If Ingram requires expedited freight, Vendor will
use Ingram's designated carrier and invoice Ingram the difference in freight
cost between the ground freight and the expedited freight charges. [*] pays
all freight with title and risk of loss or damage to pass to [*] upon
delivery to the [*]. For all shipments Vendor agrees to comply with Ingram's
Vendor Routing and Packaging Guide attached hereto as Exhibit A (the
"Guide"). Vendor is not obligated to utilize the carrier selection as
specified in the routing matrix Section of the Guide but is encouraged to do
so. In the event Ingram is erroneously charged for freight costs, upon notice
from Ingram, Vendor agrees to immediately reimburse Ingram via credit or via
a check if there are no outstanding invoices.

         (b)   Ingram requires concurrent with the execution of this
Agreement Export Administration Regulations product classification and
supporting documentation: Certificate of Origin (General Use and/or NAFTA),
Export Commodity Control Number's; (ECCN's), General License and/or
Individual Validated License information and Schedule "B"/Harmonized Numbers.
This applies when distribution rights granted under Section 1.1 are outside
the United States for the initial Product/s and when additions or changes to
these Products occurs.

4.2      INVOICING For each Product shipment to Ingram, Vendor shall issue to
Ingrain an invoice showing Ingram's order number, the Product part number,
description, price and any discount. At least monthly, Vendor shall provide
Ingram with a current statement of account, listing all invoices outstanding
and any payments made and credits given since the date of the previous
statement.

4.3      PRODUCT AVAILABILITY Vendor agrees to maintain sufficient Product
inventory to fill historically expected Ingram orders. If a shortage of any
Product exists, for Product shipped by Vendor into Ingram's territory, Vendor
agrees to allocate such shipped inventory of such Product to Ingram in
proportion to Ingram's percentage of all accepted Vendor's customer orders
for such Product during the previous sixty (60) days, where the denominator
is all accepted Vendor customer orders for the same Product from all
distributors in the same territory and the numerator is Ingram's accepted
customer order for the same Product for the same territory.

4.4      PRODUCT MARKING Vendor will clearly mark each unit of Product with
the Product name and computer compatibility. Such packaging will also bear a
machine-readable bar code identifier scannable in standard Uniform Product
Code (UPC) format. The bar code must identify the Product as specified by the
Uniform Code Council (UCC). If the Vendor or Ingram customers' require serial

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                                       3
<PAGE>

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

number tracking the serial number must be clearly marked and bar coded on the
outside of the individual selling unit. The bar code shall fully comply with all
conditions regarding standard product labeling set forth in the Guide specified
in Section 4.1(a) above. Vendor may be assessed a reasonable per unit charge for
all Product not in conformance herewith.

4.5      TECHNOTES Vendor will within thirty (30) days of execution of this
Agreement sign the CIS/Manufacture Product Information Library - TechNotes
and Content Distribution Agreements as shown in Exhibit B and provide the
required product information in the designated template format.

4.6      SUPPORT At no charge to Ingram, Vendor shall support Product and any
reasonable Ingram efforts to sell Product. Vendor shall also provide to
Ingram, its employees, and its customers reasonable amounts of sales
literature, advertising materials, and training and support in Product sales.

4.7      NEW PRODUCT Vendor shall endeavor to notify Ingram at least thirty
(30) days before the date any new Product is introduced. Vendor shall make
such Product available for distribution by Ingram no later than the date it
is first offered for sale in the marketplace.

4.8      INSURANCE Vendor shall carry insurance coverage for product
liability/completed operations with minimum limits of [*]. Within ten (10)
days of full execution of this Agreement, Vendor shall provide Ingram with a
Certificate of Insurance. This Certificate of Insurance must include: (i) a
broad form endorsement naming Ingram as an additional insured, and (ii) a
mandatory thirty (30) day notice to Ingram of insurance cancellation.

4.9      WARRANTIES/CERTIFICATION

         (a)   GENERAL WARRANTY Vendor represents and warrants that (i) it
has good transferable title to the Products, (ii) the Product will perform in
conformity with specifications and documentation supplied by Vendor, (iii)
the Product or its use does not infringe any patents, copyrights, trademarks,
trade secrets, or any other intellectual property rights, (iv) that there are
no suits or proceedings pending or threatened which allege any infringement
of such proprietary rights, and (v) the Product sales to Ingram do not in any
way constitute violations of any law, ordinance, rule or regulation in the
distribution territory.

         (b)   WARRANTY Vendor hereby represents and warrants that any
Product offered for distribution does not contain any obscene, defamatory or
libelous matter or violate any right of publicity or private.

         (c)   END-USER WARRANT Vendor shall provide a warranty statement
with Product for end user benefit. This warranty shall commence upon Product
delivery to end-user.

         (d)   MILLENNIUM COMPLIANCE WARRANTY Vendor warrants and represents
that the Product will properly (a) record, store, process, calculate or
present calendar dates falling on and after (and if applicable, spans of time
including) January 1, 2000 as a result of the occurrence, or use of data
consisting of, such dates and (b) calculate any information dependent on or
relating to dates on or after January 1, 2000 in the same manner, and with
the same functionality, data integrity and performance, as such Product
records, stores, processes, calculates and presents calendar dates on or
before December 31, 1999, or information dependent on or relating to such
dates.
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                                       4
<PAGE>

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

         (e)   CLASS B WARRANTY Vendor hereby represents and warrants that if
applicable, the Product has been or will be at the time of shipment certified
as a Class B computing device as required by the rules of the U.S.A. Federal
Communications Commission ("FCC Rules").

         (f)   MADE IN AMERICA CERTIFICATION Vendor by the execution of this
Agreement certifies that it will not label any of its products as being "Made
in America," "Made in U.S.A.," or with similar wording, unless all components
or elements of such Product is in fact made in the United States of America.
Vendor further agrees to defend, indemnify and hold harmless from and against
any and all claims, demands, liabilities, penalties, damages, judgments or
expenses (including attorney's fees and court costs) arising out of or
resulting in any way from Product that does not conform to the Certification.

5.       PRICING

5.1      INGRAM PRICING The suggested retail price and any Ingram discount
for Product is set out in Exhibit C. Vendor may modify Exhibit C with a
minimum of thirty (30) days advance written notice to Ingram. All Ingram
orders for Product will be billed at the price in effect when the order is
accepted. Ingram shall have sole discretion as to selling price of Product to
its customers.

5.2      VENDOR PRICING

         (a)   Vendor agrees that the [*] it [*] to Ingram are [*] to any of
[*].

         (b)   If Vendor offers [*], Vendor shall make the [*] during the
same [*].

         (c)   For the purposes of this Agreement, OEM customers shall not be
considered distributors.

5.4      PRICE ADJUSTMENTS If Vendor [*] without any [*] as consideration
for such [*] to any of the [*] Vendor will promptly [*] Ingram for the [*],
for the amount of [*] including: (i) any inventory to which Ingram does not
[*] but which is then [*], (ii) any [*] orders, and (iii) orders [*] to Ingram
on the [*] offer date. In the event that Vendor shall raise the list price of
a Product, all orders for such Product accepted prior to, and are scheduled
to be shipped [*] the effective date of the price increase shall be invoiced
at the lower price. Vendor shall provide Ingram with thirty (30) days advance
notice of any price increases.

5.5      PAYMENT TERMS Ingram's payment terms shall be [*]. Payment shall be
deemed made on the payment postmark date.

5.6      RIGHT TO WITHHOLD Notwithstanding any other provision in this
Agreement to the contrary, Ingram shall not be deemed in default if it
withholds any specific amount to Vendor because of a legitimate dispute
between the parties as to that specific amount pending the timely resolution
of the disputed amount.

6.       MARKETING

6.1      TRADEMARKS Ingram may advertise and promote the Product and/or
Vendor, and may thereby use Vendor's trademarks, service marks and trade
names. Neither party shall acquire any rights in the trademarks, service
marks or trade names of the other.

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                                       5
<PAGE>

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

6.2      ADVERTISING Vendor agrees to cooperate in Ingram's or Ingram's
reseller customers' advertising and promotion of Product. Vendor grants
Ingram a cooperative advertising allowance of [*] of net purchases amount for
such advertising featuring Product and/or Vendor. Ingram shall submit
advertising to Vendor for review and approval prior to any initial release,
and Vendor shall not unreasonably withhold or delay such approval. Upon
receipt of reasonable evidence of such advertising expenditures, Vendor
agrees to credit the amount thereof (but not to [*] the [*] unless
pre-approved by Vendor) against future Ingram purchases.

6.3      PROGRAMS

         (a)   Ingram may offer marketing programs to Vendor including but
not limited to launch programs and reseller pass through opportunities. If
Vendor elects to participate, Vendor agrees to pay such funds as may be
required for this purpose.

         (b)   Vendor will [*] Ingram a [*] based on [*] and a [*] based on
[*] program per quarter. The [*] will be [*] within thirty (30) days after
the quarter end. If no [*] within that period Ingram shall [*] from the
Vendor's next [*].

6.4      SUPPORT PRODUCT Vendor shall consign a reasonable amount of
demonstration Product to aid Ingram in its support and promotion of Product.
All such consigned Product will be returned to Vendor upon request.

7.       RETURNS

7.1      STOCK BALANCING

         (a)   Ingram may return [*] of the previous quarters net purchases
of any Products, including Products returned by Ingram customers, for credit
against open invoices. In the event the total Product returns exceed [*] of
the previous quarter purchases, both parties agree in good faith to determine
the disposition of such excess amounts within ten (10) days of the quarter
end. Unsold Product shall be inclusive of Products returned by Ingram
customers. Such returns shall be limited to once per month, and shall be made
with advance notice to Vendor as to estimated arrival date. Upon advance
notice of returns, Vendor shall provide a Return Material Authorization (RMA)
within five (5) days of notice. In the event that such RMA is not issued
within five (5) days, Ingram shall have the right to return any Product(s) to
Vendor without an RMA, and Vendor shall be obligated to accept such return
for credit. Ingram shall bear expense and risk of loss of return shipment.

         (b)   Vendor shall issue an immediate credit for the purchase price
plus all return freight charges for defective Product, and Products deemed
non-resellable by Ingram customers. Upon Vendor recall of Products due to
defects, revisions, or upgrades, Ingram shall provide reasonable assistance,
at Vendor's expense, in such recall.

         (c)   Ingram's right to return Products shall survive the term and
termination of this Agreement. Should Ingram have a balance due upon
reconciliation of the account for Products returns, freight chargebacks,
advertising credits, or other upon end of term or termination, Vendor shall
issue payment therefor within thirty (30) days of such term or termination.
Ingram shall use best efforts to return all Products in accordance with
Section 7.2 below.
--------------------------------------------------------------------------------
                                       6
<PAGE>

--------------------------------------------------------------------------------

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

7.2      POST-TERM/TERMINATION For [*] days after the expiration or earlier
termination of this Agreement, Ingram may return to Vendor any Product for
credit against outstanding invoices, or if there are no outstanding invoices
for a cash refund. Any credit or refund due Ingram for returned Product shall
be equal to the Product purchase price plus all freight charges incurred by
Ingram in returning the Product.

7.3      PRODUCT DISCONTINUATION Vendor shall give Ingram [*] advance written
notice of Product discontinuation. Ingram may return all such Product to
Vendor for [*] of [*] by Ingram plus all [*] in returning the Product,
provided that the Product is returned by [*]. In addition, Ingram must return
all of its on-hand inventory within [*] days of the Product discontinuation
notice. Ingram and Vendor will use best efforts to return channel inventory
within [*] days. However, Ingram may return Product returned from its
resellers [*]. Product Discontinuation shall include end-of-life
determinations by Vendor and shall also include any Product that is revised,
upgraded or other changes such that a new UPC code is issued for the Product.

8.       INDEMNIFICATION

8.1      PRODUCT INDEMNITY Vendor shall defend, indemnify, and hold harmless
Ingram from and against any claims, demands, liabilities, or expenses
(including attorney's fees and costs) for any injury or damage, including,
but not limited to, any personal or bodily injury or property damage, arising
out of or resulting in any way from any defect in Products. This duty to
indemnify Ingrain shall be in addition to the warranty obligations of Vendor.

8.2      GENERAL INDEMNITY Each party shall indemnify, defend and hold the
other harmless from and against any and all claims, actions, damages,
demands, liabilities, costs and expenses, including reasonable attorney's
fees and expenses, resulting from any act or omission of the acting party or
its employees under this Agreement, that causes or results in property
damage, personal injury or death.

8.3      INTELLECTUAL PROPERTY RIGHTS INDEMNITY

         (a)   As Ingram's sole remedy for a breach of warranty under Section
4.9 (a) (iii), Vendor will defend, or settle at Vendor's option, any claim,
suit, or proceeding brought against Ingram or its customers, insofar as it is
based on a claim that a Product, or any part thereof, furnished by Vendor
under this Agreement constitutes an infringement of any third party's United
States patent, copyright, trademark, trade name, other proprietary right, or
unauthorized trade secret use; provided that Vendor will have sole control of
such defense or settlement and that Vendor will be relieved of the foregoing
obligations unless (i) Vendor is notified promptly in writing of such claim,
and (ii) Vendor is given, by Ingram or its customers, authority, information
and reasonable assistance (at Vendor's expense) to handle the claim or the
defense of any suit or proceeding. Vendor agrees to pay all damages and costs
awarded therein against Ingram and its customers. Vendor shall not be
responsible for any cost or expenses incurred without Vendor's prior written
consent.

         (b)   In case any Product or any part thereof in such suit is held
to constitute an infringement and its use is enjoined, Vendor shall, at its
own expense and at its option: (i) procure for Ingram and its customers the
right to continue use, or (ii) if applicable, replace the same with a
non-infringing program and documentation of equivalent function and
performance, (iii) modify

--------------------------------------------------------------------------------
                                       7
<PAGE>

--------------------------------------------------------------------------------

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

them so they become non-infringing without detracting from function or
performance, or (iv) request that Ingram and its customers remove the Product,
whereupon Vendor shall refund all purchase price paid for such Product removed.

         (c)   Notwithstanding anything to the contrary herein, Vendor does
not warrant that, and shall not be obligated to provide a defense to a claim
of infringement if, (i) Vendor's Product is alleged to infringe any property
right covering any assembly, circuit, combination, method or process in which
any of the Product may be used but not covering the Product standing alone;
(ii) any combination of the Product with other software or hardware; or (iii)
the modification of the Product, unless such modification was made by Vendor.

         (d)   Vendor agrees that in all cases it will provide adequate
assurance to Ingram regarding the risk of any continued sales and will fully
indemnify Ingram and if no action is taken within ninety (90) days of either
a claim or judicial determination of infringement, Ingram may return the
Product to Vendor for a full credit against future purchases or for a cash
refund, at Ingram's option.

8.5      MULTI-MEDIA INDEMNITY Vendor shall defend, indemnify and hold
Ingram, its resellers and their customers, harmless from and against all
damages and costs incurred by any of them to the extent it is based upon a
claim that the Product either (i) violates a third party's right of publicity
and/or right of privacy, or (ii) contains any obscene, defamatory or libelous
matter.

8.7      MILLENNIUM COMPLIANCE INDEMNITY Vendor agrees to indemnify and hold
Ingram and its shareholders, officers, directors, employees, agents,
successors, and assigns harmless from and against any and all claims, suits,
actions, liabilities, losses, costs, reasonable attorney's fees, expenses,
judgments or damages, whether ordinary, special or consequential, resulting
from any third party claim made or suit brought against Ingram or such
persons, to the extent such results from Vendor's breach of the warranty
specified in Section 4.9(d).

8.8      LIMITATION OF LIABILITY NEITHER PARTY SHALL BE LIABLE TO THE OTHER
FOR LOST PROFITS OF BUSINESS, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES,
WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE, STRICT LIABILITY OR
OTHERWISE), AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

         THIS LIMITATION IS IN NO WAY MEANT TO LIMIT VENDORS LIABILITY FOR
PERSONAL INJURY OR DEATH AS A RESULT OF A DEFECT IN ANY PRODUCT IN THOSE
JURISDICTIONS WHERE THE LAW DOES NOT ALLOW THIS LIMITATION.

9.       COMPLIANCE WITH FEDERAL LAWS AND REGULATIONS

9.1      EXECUTIVE ORDER 11246 Vendor agrees to include the Equal Employment
Opportunity Clause by reference in every contract, agreement and purchase
order entered into with subcontractors or suppliers as required by 41 CFR
60-1.4.

9.2      EMPLOYER INFORMATION REPORT EEO-1/ WRITTEN AFFIRMATIVE ACTION
PROGRAM Vendor agrees that if the value of any contract or purchase order is
fifty thousand dollars ($50,000) or more and the Vendor has fifty (50) or
more employees, Vendor will (i) file an EEO-l report (Standard Form 100) and
comply with and file such other compliance reports as may be required under
Executive Order 11246, as amended, and Rules and Regulations adopted
thereunder and (ii) will develop a written
--------------------------------------------------------------------------------
                                       8
<PAGE>

--------------------------------------------------------------------------------

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

affirmative action compliance program for each of its establishments as required
by Title 41 CFR 60-1.40.

9.3      VETERANS EMPLOYMENT CLAUSE Vendor agrees to abide by and comply with
the provisions of the Affirmative Action Clause, 41 CFR 60-250.4.

9.4      EMPLOYMENT OF HANDICAPPED PERSONS Vendor agrees that it will abide
by and comply with the provisions of the Affirmative Action Clause, 41 CFR
60-741.4.

9.5      SMALL BUSINESS CONCERNS AND SMALL BUSINESS CONCERNS OWNED AND
CONTROLLED BY SOCIALLY AND ECONOMICALLY DISADVANTAGED INDIVIDUALS Where a
government contract is expected to exceed five hundred thousand dollars
($500,000), Vendor agrees to comply with all requirements of P.L. 95-507 and
regulations promulgated thereunder. Vendor shall comply with instructions
contained in Exhibit D.

9.6      WOMEN-OWNED BUSINESS CONCERNS Vendor shall comply with instructions
contained in Exhibit D. Where a government contract is expected to exceed
five hundred thousand dollars ($500,000), Vendor agrees to comply with all
requirements of Executive Order 12138 and all regulations promulgated
thereunder.

10.      GOVERNMENT PROGRAM

10.1     PARTNERSHIP AMERICA Vendor may, at its sole option, participate in
Ingram's government reseller program in which case the provisions of Exhibit
E, Partnership America, shall apply. A draft copy is provided solely for your
information and review.

11.      GENERAL PROVISIONS

11.1     NOTICES Any notice which either party may desire to give the other
party must be in writing and may be given by (i) personal delivery to an
officer of the party, (ii) by mailing the same by registered or certified
mail, return receipt requested, to the party to whom the party is directed at
the address of such party as set forth at the beginning of this Agreement, or
such other address as the parties may hereinafter designate, and (iii) by
facsimile or telex communication subsequently to be confirmed in writing
pursuant to item (ii) herein.

11.2     GOVERNING LAW This Agreement shall be construed and enforced in
accordance with the laws of the State of California, except that body of law
concerning conflicts of law. The United Nations Convention on Contracts for
the International Sale of Goods shall not apply to this Agreement.

11.3     COOPERATION Each party agrees to execute and deliver such further
documents and to cooperate as may be necessary to implement and give effect
to the provisions contained herein.

11.4     FORCE MAJEURE Neither party shall be liable to the other for any
delay or failure to perform which results from causes outside its reasonable
control.

--------------------------------------------------------------------------------
                                       9
<PAGE>

--------------------------------------------------------------------------------

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

11.5     ATTORNEYS FEES In the event there is any dispute concerning the
terms of this Agreement or the performance of any party hereto pursuant to
the terms of this Agreement, and any party hereto retains counsel for the
purpose of enforcing any of the provisions of this Agreement or asserting the
terms of this Agreement in defense of any suit filed against said party, each
party shall be solely responsible for its own costs and attorney's fees
incurred in connection with the dispute irrespective of whether or not a
lawsuit is actually commenced or prosecuted to conclusion.

11.6     EXPORT REGULATIONS Ingram agrees by the purchase of Products to
conform to, and abide by, the export laws and regulations of the United
States, including but not limited to, the Export Administration Act of 1979
as amended and its implementing regulations. Ingrain shall include a
statement in M standard sales terms and conditions that any shipment of
Product outside the United States will require a valid export license. Ingram
further agrees to distribute Product in accordance with the territory as
defined in Section 1.1. Whenever a EU country is specified as Territory under
Section 1.1, Territory shall include all EU countries.

12.      AGREEMENT

12.1     COUNTERPARTS This Agreement may be executed in one or more
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same instrument.

12.2     SECTION HEADINGS Section headings in this Agreement are for
convenience only, and shall not be used in construing the Agreement.

12.3     INCORPORATION OF ALL EXHIBITS Each and every Exhibit referred to
hereinabove and attached hereto is hereby incorporated herein by reference as
if set forth herein in full.

12.4     SEVERABILITY A judicial determination that any provision of this
Agreement is invalid in whole or in part shall not affect the enforceability
of those provisions found to be valid.

12.5     NO IMPLIED WAIVERS If either party fails to require performance of
any duty hereunder by the other party, such failure shall not affect its
right to require performance of that or any other duty thereafter. The waiver
by either party of a breach of any provision of this Agreement shall not be a
waiver of the provision itself or a waiver of any breach thereafter, or a
waiver of any other provisions herein.

12.6     BINDING EFFECT/ASSIGNMENT This Agreement shall be binding upon and
shall inure to the benefit of the parties hereto, and their respective
representatives, successors and permitted assigns. This Agreement shall not
be assignable by Vendor, without the express written consent of Ingram, which
consent shall not be unreasonably withheld, including to a Person in which it
has merged or which has otherwise succeeded to all or substantially all of
such party's business and assets to which this Agreement pertains and which
has assumed in writing or by operation of law its obligations under this
Agreement. Any attempted assignment in violation of this provision will be
void.

12.7     SURVIVAL Sections 5.5 (Payment Terms), 5.6 (Right to Withhold), 7.2
(Post-Term Termination) and 8 (Indemnification) shall survive the expiration
or earlier termination of this Agreement.
--------------------------------------------------------------------------------
                                       10
<PAGE>

--------------------------------------------------------------------------------

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

12.8     ENTIRETY This Agreement constitutes the entire agreement between the
parties regarding its subject matter. This Agreement supersedes any and all
previous proposals, representations or statements, oral or written. Any
previous agreements between the parties pertaining to the subject matter of
this Agreement are expressly terminated. The terms and conditions of each
party's purchase orders, invoices, acknowledgments/confirmations or similar
documents shall not apply to any order under this Agreement, and any such
terms and conditions on any such document are objected to without need of
further notice or objection. Any modifications to this Agreement must be in
writing and signed by authorized representatives of both parties.

12.9     AUTHORIZED REPRESENTATIVES Either party's authorized representative
for execution of this Agreement or any amendment hereto shall be president, a
partner, or a duly authorized vice-president of their respective party. The
parties executing this Agreement warrant that they have the requisite
authority to do so.

--------------------------------------------------------------------------------
                                       11

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

         IN WITNESS WHEREOF, the parties hereunto have executed this Agreement.

"Ingram"                                    "Vendor"

Ingram Micro, Inc.                          Roxio, Inc.
1600 E. St. Andrew Place                    461 South Milpitas Blvd.
Santa Ana, California 92705                 Milpitas, California 95035

By:     /s/ Sue Sandoal                     By:    /s/ Tom Shea
    ------------------------------              ------------------------------
Name:    Sue Sandoal                        Name:    Tom Shea
      ----------------------------                ----------------------------
Title:    VP/GM                             Title:    Chief Operating Officer
       ---------------------------                 ---------------------------
Date:      1/23/01                          Date:     1/10/01
      ----------------------------                ----------------------------

* Agreement must be signed by President or by a duly authorized Vice
  President or Partner.

EXHIBITS:

<TABLE>
<S>      <C>      <C>
A        -        Vendor Routing and Packaging Guide
B        -        TechNotes
C        -        Product Price List
D        -        Small And Disadvantaged Business Certification
E        -        Partnership America
F        -        Point of Sale Report License Agreement
</TABLE>

                                       12
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                                   VENDOR #_____________________
                                                   PA #:________________________
[Ingram Micro Logo]                                Job#_________________________

                    TechNotes Agreement (return all 3 pages)
          NOTE: Signatures Required on Pages 2 & 3 (even if MFR fill)

This agreement ("Agreement") is made and entered into as of the 10TH day of
JANUARY, 2001, between ROXIO ("Manufacturer"), with its principle place of
business at 461 S. MILPITAS BLVD., MILPITAS, CA 95035 and Ingram Micro Inc.
("Ingram"), with its principal place of business at 1600 E. St. Andrew Place,
Santa Ana, California 92705. By Manufacturer's signature below, Manufacturer
agrees to participate in Ingram's TechNotes program, according to and bound
by the terms and conditionsp rinted on both pages of this Agreement in
addition to Ingram's Content Distribution Agreement.

PARTICIPATION DETAILS AND REQUIREMENTS:

1.   Ingram will distribute all information authored by the Manufacturer under
     the terms and conditions of this Agreement and the Content Distribution
     Agreement.

2.   Ingram will provide the Manufacturer with authoring screens for product
     templates via the World Wide Web. (Manufacturer must have Internet access
     and a frame compatible browser such as Netscape 3.01 or higher or Internet
     Explorer 3.02 or higher)

3.   Ingram agrees to provide passwords to a limited number of people identified
     by Manufacturer as Editors (able to enter or edit TechNotes) or Viewers
     (able to view Manufacturer's Information). Ingram agrees to train Editors
     on use of system.

4.   Manufacturer agrees to identify a primary contact person as an Editor. This
     person will be trained on the use of the publishing system and will have
     access to edit certain information related to Manufacturer's products.

5.   Manufacturer agrees that Editor(s) will enter information for existing and
     new products, as they become available within Ingram's publishing system.
     Alternatively, Manufacturer may, at it's option, contract for Ingram to
     complete product templates and will indicate this preference below.
     Manufacturer will identify method of payment and source of available funds.

6.   Manufacturer agrees to complete the required fields of each TechNote
     template within 60 days of initial training, or 30 days of activating the
     associated product in Ingram's electronic systems.

PRIMARY CONTACT

Name     Colin Gregor      E-mail:  gregor@roxio.com
         ----------------           ------------------
         (person who will be providing the content to Infram and can authorize
         its distribution)

         Title: Sales Mgr.   Telephone #: 949-455-8433   FAX #: 949-455-8473
                ----------                ------------          ------------

         Address: 27121 Towne Centre Drive, Foothill Ranch, CA 92610
                  --------------------------------------------------

TEMPLATES WILL BE FILLED AND UPDATED BY (check one):

         /X/  Manufacturer   / / Ingram Tech Support (indicate $ amount below
                                 in "Optional Authoring Fee")

<TABLE>
<CAPTION>
         2000 SIGN UP/PARTICIPATION FEE     OPTION TEMPLATE ENTRY SERVICE
         ------------------------------     -----------------------------
<S>                                         <C>
         FREE if you sign up in 2000        [*] Per SKU ([*]  SKUs)
                                            [*] Per SKU ([*]  SKUs
                                            [*] Per SKU ([*]  SKUs)
</TABLE>

There is no fee to participate in the TechNotes program. If Manufacturer
selects the "Ingram Tech Support" box above, Manufacturer agrees to have
Ingram's Technical Support department or other partner fill out TechNotes on
Manufacturer's behalf and agrees to pay the service fees indicated above and
below. Billing will be done on a quarterly basis for TechNotes authored
during the previous quarter. Fees for the first [*] TechNotes will be [*]
each. The next [*] TechNotes will be [*] each. Additional TechNotes will be
[*] each.

                                  PAGE 1 OF 3
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

OPTIONAL AUTHORING FEE (COMPLETE SHADED SECTION BELOW ONLY IF YOU SELECTED
"INGRAM" TO FILL TEMPLATES.)

There are two types of authoring fees available to Manufacturers who have
selected to have Ingram complete TechNotes: a one-time Start-up Fee and a
Quarterly Maintenance fee. Start-up fees should be used to fund initial
TechNote completion for existing products. Quarterly Maintenance Fees are to
be used for completion of TechNotes for new products as they are released
each quarter. Please indicate the amount Manufacturer agrees to pay for each
of the following:

      Start-up:  $_________________ OR/AND Quarterly Maintenance $______________

Manufacturer will only be billed for completed TechNotes up to the maximum
amount indicated.

METHOD OF PAYMENT (Check One) (Complete ONLY if you selected "Ingram Tech
Support" to fill templates.)

_____ Check Payable to Ingram Micro ______ Credit Memo (Requires Product
                                           Manager approval)

SOURCE OF FUNDS (Check One)

___ MDF ___ Co-op  ___ In-house MDF  ___ Other  _______________ (Please specify)

--------------------------------------------------------------------------------
DURATION OF AGREEMENT: Agreement will continue one year from the date above.
Thereafter, the Agreement will be automatically renewed for additional one-year
periods, subject to the right of either party to terminate at the end of the
term by delivering written notice to the party at least thirty (30) days prior
to the end of the period. Manufacturer may terminate this Agreement, with or
without cause.

Submission of a Contract is not a guarantee of inclusion. Ingram reserves the
right to refuse or cancel any participation in the TechNotes for any reason at
any time. Ingram reserves the right, at any time, to review and/or edit
information added to TechNotes without notice. Ingram may require Manufacturer
to maintain a minimum level of complete TechNotes in order to participate in
other Ingram programs or activities. Ingram will not liable for damages related
to information that is inaccurately entered into a product template, whether the
work in completed by the Manufacturer, an Ingram associate, or other partner.
Manufacturer's sole remedy and Ingram's only liability will be for Ingram to
correct the submission and republish it at Ingram's expense. Payment is due
within thirty (30) days of the invoice date. If payment is not received within
30 days, Ingram has the right to deduct moneys from any balance due and owing to
the Manufacturer. The party signing below represents that it has the requisite
authority to execute this Agreement.

Info Below to be filled by Manufacturer Representative (even if MFR fill)

Manufacturer Representative Name:    Tom Shea            Title:    COO
                                 ----------------              ----------------
Signed:    /s/ Tom Shea        Date:   1/10/01           Manufacturer #:  6725
       ---------------------        -----------------                   -------
Company:  ROXIO                Phone: (408) 259-7694     Fax #: (   )
        --------------------         ----------------          ----------------
Address:  461 S. Milpitas Blvd., Milpitas, CA  95035
        -----------------------------------------------------------------------

Info Below to be filled by Ingram Micro Representative (Product Manager)

Ingram Signature:  /s/ Sue Sandoal     Title:  VP/GM        Ext.:
                 --------------------        -------------       --------------

++++ The following information is very critical.  Please complete!
+++  Please LIST ALL VENDOR NUMBERS associated with this
     manufacturer:  (______) (______) (______)(_______)

++   Who is the Product Manager                    ext.
                               -------------------     ------------------------
+    What is your BUYER #
                         --- --- --- ---

                                  PAGE 2 OF 3

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                   INGRAM MICRO CONTENT DISTRIBUTION AGREEMENT

This agreement "Agreement" is made and entered into as of the 10 day of
January, , 2001 (The "Commencement Date") between Ingram Micro Inc., a
Delaware corporation ("Ingram"), and ROXIO ("Manufacturer"), a Delaware
corporation. The parties agree as follows:

1. Delivery and License. Manufacturer agrees to provide to Ingram data,
images, photos, logos, and other varieties of information regarding
Manufacturer's products and services (collectively "Information") for
distribution by Ingram through its information distribution services which
may be updated from time to time (hereinafter referred to as "Electronic
Resources"), including, but not limited to, distribution via the World Wide
Web (internet), Intranet, Fax, CD-ROM, Floppy disk, broadcast, narrowcast,
email, and other electronic media. Manufacturer hereby grants Ingram a
non-exclusive worldwide license to market, license, distribute, display,
perform, transmit and promote the Information through the Electronic
Resources. Manufacturer agrees to deliver the information to Ingram in the
manner and format set forth in the Electronic Resources Policies and
Procedures for Ingram's Manufacturer Partners for the specific program to
which particular information is appropriate. ("Procedures"). Manufacturer
agrees that it is both necessary and of mutual benefit to the parties that
the information be as error free as is commercially feasible.

2. Use. Both parties agree that the Electronic Resources (and Manufacturer's
Information therein) will be made available to users which have registered
with Ingram to use the variety of electronic tools offered by Ingram. Certain
Information may also be made available to Ingram's customer's customers,
non-registered users, or other business partners. Manufacturer acknowledges
that the Information will be made available to such users worldwide via the
World Wide Web or other methods of distribution.

3. Information Warranties. Manufacturer hereby represents and warrants that
the Information (i) will not infringe on or violate any copyright, patent or
any other proprietary right of any third party, and (ii) will not contain any
content, materials or services which violate any applicable law, regulation
or third party right, and (iii) contains no computer virus or similar program
or data.

4. Ingram Operation Responsibilities. Ingram will maintain and implement
such facilities, equipment, programming and data communications network and
any other combination of hardware and software as are necessary to offer and
provide Electronic Resources. Ingram shall not be responsible for screening,
editing, or monitoring the Information prior to its distribution by
Electronic Resources, but may do so at its discretion.

5. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE
LIABLE TO THE OTHER PARTY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR
EXEMPLARY DAMAGES (EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES), ARISING FROM THE USE OR INABILITY TO USE THE ELECTRONIC
RESOURCES OR THE INFORMATION, OR ANY OTHER PROVISIONS OF THIS AGREEMENT, SUCH
AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST
BUSINESS.

6. No Additional Warranties. EXCEPT AS EXPRESSLY SET FORTH IN THIS
AGREEMENT, NEITHER PARTY MAKES ANY, AND EACH PARTY HEREBY SPECIFICALLY
DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING
THE ELECTRONIC RESOURCES OR THE INFORMATION, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES
ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

7. Indemnity. Either party will defend, indemnify, save and hold harmless
the other party and the officers, directors, agents, affiliates,
distributors, franchisees and employees of the other party from any and all
third party claims, demands, liabilities, cost or expenses, including
reasonable attorney's fees ("Liabilities"), resulting from the indemnifying
party's material breach of any duty, representation, or warranty of this
Agreement, except where Liabilities result from the gross negligence or
knowing and willful misconduct of the other party.

8. Law. The validity, construction, and performance of this Agreement will
be governed by the substantive law of the State of California, not including
its law on conflicts of laws. If any provision of this Agreement is held by a
court of competent jurisdiction to be illegal, invalid, unenforceable, or
otherwise contrary to law, the remaining provisions of this Agreement shall
remain in full force and effect.

9. Independent Contractors. The parties hereby agree that in the performance
of their respective obligations hereunder, they are, and shall be independent
contractors, and not agents of each other.

10. Waiver. The failure of either party to enforce or to exercise, at any
time or for any period of time, any term of or any right arising pursuant to
this Agreement does not constitute, and shall not be construed as, a waiver
of such term or right, and shall in no way affect that party's right later to
enforce or exercise it.

11. Confidential Information. Each party acknowledges that Confidential
Information may be disclosed to the other party during the course of this
Agreement. Each party agrees that it shall take reasonable steps, at least
substantially equivalent to the steps it takes to protect its own proprietary
information, during the period this Agreement is in effect, and for a period
of three (3) years following expiration or termination of this Agreement, to
prevent the duplication or disclosure of Confidential Information, other than
by or of its employees or agents who must have access to the Confidential
Information to perform such party's obligations hereunder, who shall each
agree to comply with this Section 11. Nor shall there be "Confidential
Information" for purposes of this Agreement, any information relating to or
disclosed in the course of the Agreement, which is or should be reasonably
understood to be confidential or proprietary to the disclosing party,
including, but not limited to, the material terms of this Agreement,
technical processes and formulas, and source codes, sales, projections and
marketing data.

12. Notices. All notices or other communications required to be given
hereunder shall be in writing and delivered either personally or by mail or
overnight courier to the parties at the address provided by each party below,
unless such address has been changed and notice of such change has been
delivered in accordance with this provision.

13. Entire Agreement. The provisions of this Agreement or other agreements
authorizing Ingram to distribute manufacturer's information constitute the
entire Agreement between the subject matter hereof, except other related
agreements referenced herein. No amendment, modification, or waiver of any
provision of this Agreement shall be effective unless it is set forth in a
writing that refers to the Agreement and provisions so affected and is
executed by authorized representatives of both parties.

                Agreed as of the Commencement Date stated above.

<TABLE>
<CAPTION>
MANUFACTURER SECTION (MANUFACTURER REP MUST FILL)  INGRAM MICRO SECTION
                                                   (INGRAM REP MUST FILL)
<S>                 <C>                            <C>
Company Name:       Roxio, Inc.                    INGRAM MICRO, INC.
Mailing Address:    461 S. Milpitas Blvd.          1600 E. ST. ANDREW PLACE
City, State, Zip:   Milpitas, CA 95035             SANTA ANA, CALIFORNIA 92705

Company Rep:        Tom Shea                       Ingram Rep: Sue Sandoal

Signature:          /s/ Tom Shea                   Signature:  /s/  Sue Sandoal

Your Title:         Chief Operating Officer        Your Title: VP/GM
</TABLE>

                                  PAGE 3 OF 3
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT C

                               PRODUCT PRICE LIST

         The prices for the Products offered under this Agreement shall be
(check one):

   X     As shown on Vendor's price list dated 1/1/2001 .
-------
         As shown below.
-------

         Product                      List Price                 Discount
-----------------------  ------------------------------  ---------------------

                                     PAGE 1

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

[Roxio logo]                              DISTRIBUTOR PRICE LIST-- JANUARY 2001

<TABLE>
<CAPTION>
THE DIGITAL MEDIA COMPANY FROM ADAPTEC
----------------------------------------------------------------------------------------------------------------------------------
ORDERING                                  DISTRIBUTOR     SUGGESTED   MIN. ORDER
NUMBER     PRODUCT/DESCRIPTION                  PRICE  RETAIL PRICE   QUANTITY   DIMENSIONS           WEIGHT      UPC CODE
------     -------------------            -----------  ------------   ----------   -------------------  ---------  ---------------
<S>        <C>                            <C>          <C>            <C>          <C>                  <C>        <C>
1818600    ASW-EZCDCRTR 4 RTL                     [*]       $99.00           10    L 10.00 W8.00 H2.50  1.65 lbs.  7 60884 13465 8
           CD-Recording Software for PCs.  Easily create audio, data, photo and video CDs and back up your hard drive.
           OS Support: Win95/98/NT4.0. Included Software:  TakeTwo, DirectCD, CD SpinDoctor, PhotoRelay, MGI PhotoSuiteIISE,
           MGI VideoWaveIISE

1832600    ASW-Soundstream RTL v1.x               [*]       $29.00           10    L 10.23 W7.76 H2.08   .64 lbs.  7 60884 13516 7
           Sound Stream.  Software for recording audio CDs.  OS Support: Win95/98/NT4.0

1822600    ASW-Toast 4 RTL                        [*]       $99.00           10    L 10.00 W8.00 H2.50  1.65 lbs.  7 60884 13467 2
           Toast 4 Deluxe for Macintosh lets you make your own CDs. Now includes CD SpinDoctor and PhotoRelay applications. MP3
           support, USB and IDE drive support. OS Support: Mac OS 7.6 to Mac OS 8.6 Included Software: PhotoRelay, CD SpinDoctor,
           Toast CDReader, Toast Audio Extractor

1687300    ASW-JAM RTL E                          [*]      $199.00           10    L 10.00 W8.13 H2.50  1.00 lbs.  7 60884 12994 4
           CD-Recording software for Macintosh, specifically designed to enable users to make their own professional audio CDs. OS
           Support: Macintosh

1862400    ASW-GoBack RTL                         [*]       $49.95           10    L 2.25 W7.75 H10.25   .70 lbs.  7 60884 13608 9
           GoBack Retail Kit has the power to undo PC problems. Effortlessly protect, recover and repair your system and data to
           maximize your productivity. OS Support: Win 95/98/Millenium

1864300    ASW-GoBack 10 PK                       [*]      $420.00            2    L 5.00 W5.25 H8.25   2.70 lbs.  7 60884 13614 0
           GoBack 10-Pack consists of a 10-pack (shrinkwrapped, no box) of the Roxio GoBack software-the power to undo PC problems.
           OS Support:  Win95/98/Millennium

1862600    ASW-GoBack Pro 1 LIC                   [*]       $69.95           10    L 8.00 W.5.25 H0.65   .40 lbs.  7 60884 13609 6
           GoBack Pro 1 User License provides one user license of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: CD and one manual with the
           "right to copy" for one seat.

1862700    ASW-GoBack Pro 5 LIC                   [*]      $320.00            2    L 8.00 W5.25 H0.65    .40 lbs.  7 60884 13610 2
           GoBack Pro 5 User License provides five user licenses of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: CD and one manual with the
           "right to copy" for five seats.
</TABLE>
ROXIO CONFIDENTIAL                                 ROXIO DISTRIBUTOR PRICE LIST

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

[Roxio logo]                              DISTRIBUTOR PRICE LIST-- JANUARY 2001
<TABLE>
<CAPTION>
THE DIGITAL MEDIA COMPANY FROM ADAPTEC
----------------------------------------------------------------------------------------------------------------------------------
ORDERING                                  DISTRIBUTOR  SUGGESTED      MIN. ORDER
NUMBER     PRODUCT/DESCRIPTION            PRICE        RETAIL PRICE   QUANTITY     DIMENSIONS           WEIGHT     UPC CODE
------     -------------------            -----------  ------------   ----------   -------------------  ---------  ---------------
<S>        <C>                            <C>          <C>            <C>          <C>                  <C>        <C>
1864500    ASW-GoBack Pro 10 LIC                  [*]      $520.00            2    L 8.25 W5.25 H0.65    .40 lbs.  7 60884 13615 7
           GoBack Pro 10 User License provides ten user licenses of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: CD and one manual with the
           "right to copy" for ten seats.

1864600    ASW-GoBack Pro 50 LIC                  [*]    $2,240.00            1    L 4.00 W5.50 H8.50   2.63 lbs.  7 60884 13616 4
           GoBack Pro 50 User License provides fifty user licenses of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: 5 CDs and five manuals with the
           "right to copy" for fifty seats.

1864700    ASW-GoBack Pro 100 LIC                 [*]    $3,730.00            1    L 4.00 W5.50 H8.50   2.30 lbs.  7 60884 13617 1
           GoBack Pro 100 User License provides one-hundred user licenses of the Roxio GoBack Pro software. Ideal to undo PC
           problems in public access computing environments. OS Support: Win95/98/Millennium. Included Software: 5 CDs and five
           manuals with the "right to copy" for one-hundred seats.

1864800    ASW-GoBack Pro 500 LIC                 [*]   $16,980.00            1    L 8.00 W5.50 H8.50   4.50 lbs.  7 60884 13618 8
           GoBack Pro 500 User License provides five-hundred user licenses of the Roxio GoBack Pro software. Ideal to undo PC
           problems in public access computing environments. OS Support: Win95/98/Millennium. Included Software: 10 CDs and ten
           manuals with the "right to copy" for five-hundred seats.

1864900    ASW-GoBack Pro 1000 LIC                [*]   $29,700.00            1    L 8.00 W5.50 H8.50   4.50 lbs.  7 60884 13619 5
           GoBack Pro 1000 User License provides one-thousand user licenses of the Roxio GoBack Pro software. Ideal to undo PC
           problems in public access computing environments. OS Support: Win95/98/Millennium. Included Software: 10 CDs and ten
           manuals with the "right to copy" for one-thousand seats.

1822600FR  ASW-Toast 4 RTL/FR                     [*]       $99.00           10   L 10.00 W8.00 H2.50   1.65 lbs.  7 60884 13031 8
           Toast 4.0 Deluxe for Macintosh French Version for Canada

1818600FR  ASW-EZCDCRTR 4 RTL/FR                  [*]       $99.00           10   L 10.00 W8.00 H2.50   1.65 lbs.  7 60884 13507 5
           EZ CD Creator 4.0 Deluxe for PC French Version for Canada

1862400FR  ASW-GoBack RTL/FR                      [*]       $49.95           10   L 10.25 W7.75 H2.25    .70 lbs.  7 60884 13737 1
           GoBack PC Undo Software for PC French Version for Canada
</TABLE>

ROXIO CONFIDENTIAL                                 ROXIO DISTRIBUTOR PRICE LIST

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT F

                              POINT OF SALE REPORT

                                LICENSE AGREEMENT

         This Agreement (the "Agreement") is made this 17th day of November,
2000 by and between Ingram Micro Inc., a Delaware corporation with its principal
place of business at 1600 East St. Andrew Place, Santa Ana, California 92705
("Ingram"), and Roxio, Inc., a Delaware corporation, with its principal place of
business at 691 South Milpitas Blvd., Milpitas, California 95035, California
90405 ("Licensee").

WHEREAS Ingram is engaged in the research, collection, compilation and
distribution of information relating to its sales and it is willing to license
such information to Licensee for its internal use. Licensee wishes to receive
such information and to use it in accordance with the terms and conditions set
forth herein;

NOW, THEREFORE, in consideration of the mutual promises set out herein, the
parties hereby agree as follows:

1. INFORMATION DEFINED. Ingram shall provide Licensee information relating to
its sales and such information includes, but is not limited to the Point of Sale
Report hereinafter referred to as "Proprietary Information".

2. LICENSE TO USE. Ingram hereby grants Licensee a nonassignable license to use
the Proprietary Information for internal purposes only. Licensee agrees not to
contact any customer or dealer listed in the Proprietary Information for the
purpose of soliciting a direct sales relationship between Licensee and such
customer or dealer. Notwithstanding the foregoing, Licensee shall not be
prohibited from contacting or soliciting those customers or dealers (a) with
whom Licensee already has a direct relationship, (b) who contact Licensee of
their own accord, and (c) who are developed as prospective customers or dealers
independent of the Proprietary Information.

3. LICENSE FEES. Ingram agrees to [*] the license fees in consideration of
Vendor's [*] as specified in Section 6.3(b) of the Distribution Agreement. In
the event, for whatever Vendor ceases to [*] than those specified in Section
6.3(b) the applicable license fee shall be [*] and shall be effective
immediately thereafter.

4. TERM. The term of this Agreement, unless terminated in accordance with
paragraph 9, shall be concurrent with the term of that mutual Distribution
Agreement between Ingram and Licensee dated September 6, 2000, incorporated by
reference as if fully set forth herein or any successor Agreements thereto
provided there is no contractual lapse. In the event of expiration or earlier
termination of the Distribution Agreement or the earlier termination of this
Agreement Ingram may deduct any outstanding accrual of the rebated amount.

5. COPYRIGHT. Licensee acknowledges that all Proprietary Information and all
written descriptions, extractions, or summaries thereof, whether made by
Licensee or Ingram, shall be the property of Ingram and that the granting of a
license to use the Proprietary Information hereunder shall in no way constitute
or be construed as a grant of any proprietary interests or copyrights in the
Proprietary Information. Licensee agrees that it will not copy, scan, duplicate
or reproduce any of the

                                     PAGE 1
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

Proprietary Information in any manner whatsoever, except that Licensee shall be
permitted to create additional copies of the Proprietary Information for it's
internal use only.

6. NON-DISCLOSURE. Licensee agrees to hold in confidence and not to directly or
indirectly use, reveal, report, publish, disclose or transfer to any other
person or entity any of the Proprietary Information or utilize any of the
Proprietary Information for any purpose at any time except as permitted under
Section 2. Licensee shall have the right to disclose the Proprietary Information
to key employees of Licensee to the extent necessary to perform tasks directly
related to the permitted uses; provided, however that the Licensee shall take
steps to ensure that such employees conduct themselves so as to preserve
confidentiality of the Proprietary Information. Licensee and Ingram mutually
agree that Ingram's public disclosure of the Proprietary Information, except
pursuant to a confidential disclosure agreement, to any party will release
Licensee from the obligation of confidentiality with respect to that portion of
the Proprietary information actually disclosed by Ingram.

7. REMEDY IN EVENT OF UNAUTHORIZED DISCLOSURE. Because of the unique and
proprietary nature of the Proprietary Information, it is understood and agreed
that Ingram's remedies at law for a breach by Licensee of its obligations under
this Agreement will be inadequate and that Ingram shall, in the event of such
breach by Licensee, be entitled to equitable relief (including, without
limitation, injunctive relief and specific performance) without any requirement
to post a bond as a condition for such relief, in addition to all other remedies
under this Agreement or available at law. In addition, Licensee agrees to and
shall indemnify Ingram from and compensate Ingram for any and all damage or
injury, including legal fees and costs incurred by Ingram because of Licensee's
misuse of any Proprietary Information or costs incurred by Ingram in enforcing
its rights hereunder. This provision shall survive the expiration or earlier
termination of this Agreement for a period of one (1) year.

8. DISCLAIMER OF LIABILITY. Ingram makes no warranty, either express or implied,
as to the completeness and accuracy of the Proprietary Information. All
Proprietary Information is provided to Licensee "as is". INGRAM DISCLAIMS ALL
WARRANTIES RELATING TO THE PROPRIETARY INFORMATION. INGRAM DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE. Licensee's sole remedy in the event that Proprietary
Information contains a material error (which Ingram cannot correct within thirty
(30) days after Licensee notifies Ingram in writing) shall be to return the
Proprietary Information to Ingram for a refund of a prorate portion of the
license fee as applicable.

9. TERMINATION. Upon termination of this Agreement by either party for any
reason which shall be effective upon thirty (30) days written notice, Licensee
shall return all Proprietary Information, irrespective of format, to Ingram
within thirty (30) days of the effective date of termination or if Ingram so
requests, to certify to ` Ingram that all Proprietary Information and copies
have been destroyed. For purposes of enforcing this provision, Licensee's return
obligation shall survive the termination of this Agreement

10. ADDITIONAL PROVISIONS. This Agreement shall be governed by the laws of the
State of California. This Agreement contains the full and complete understanding
of the parties with respect

                                     PAGE 2
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

to the subject matter hereof and supersedes all prior representations or
understandings, whether oral or written. In the event that any provision is
found invalid or unenforceable pursuant to statutory or judicial decree, such
provision shall be construed only to the maximum extent permitted by law, and
the remainder of the Agreement shall be valid and enforceable in accordance with
its terms. Notwithstanding the termination or expiration of any other agreement
between the parties, the obligations created hereunder shall continue
indefinitely.

INGRAM MICRO INC.                           ROXIO, INC.

By:      /s/ Sue Sandoal               By:       /s/ Tom Shea
       -----------------------------           -------------------------------
Name:    Sue Sandoal                   Name:     Tom Shea
       -----------------------------           -------------------------------
Title:   VP/GM                         Title:    Chief Operating Officer
       -----------------------------           -------------------------------
Date:    1/23/01                       Date:     1/10/01
       -----------------------------           -------------------------------

                                     PAGE 3

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