Document:

Amended and Restated Long-Term Incentive Performance Award Program

 Exhibit 10.11 
 BMC SOFTWARE, INC 
 LONG-TERM INCENTIVE PERFORMANCE
AWARD PROGRAM 
 [As Amended and Restated Effective as of April 1, 2009] 
 I. RESTATEMENT AND PURPOSE OF PROGRAM 
 1.1 Restatement of Program. The Compensation Committee of the Board of Directors of BMC Software, Inc., a Delaware corporation (the “Company”), has previously adopted the BMC
Software, Inc. Long-Term Incentive Performance Award Program (the “Program”) to implement in part the Performance Award provisions of the BMC Software, Inc. 2002 Employee Incentive Plan (as amended from time to time, the “2002
Employee Incentive Plan”). Subsequently, the Company adopted the BMC Software, Inc. 2007 Incentive Plan (the “Plan”). The Compensation Committee of the Company’s Board of Directors now desires to amend and restate the Program to
update the terms of the Program so that the Program implements in part the Performance Award provisions of the Plan in place of the 2002 Employee Incentive Plan, effective as of April 1, 2009. 
 1.2 Purpose of Program. The Program is intended to provide a method for attracting, motivating, and retaining
key employees to assist in the development and growth of the Company and its Affiliates. The Program and Awards hereunder shall be subject to the terms of the Plan, including the limitations on the maximum value of Awards contained therein.

 II. DEFINITIONS AND CONSTRUCTION 
 2.1 Definitions. Capitalized terms contained in the Program, unless otherwise defined herein, shall have the meaning ascribed to them in the Plan. Where the following
words and phrases are used in the Program, they shall have the respective meanings set forth below, unless the context clearly indicates to the contrary: 
 (a) “Award” means, with respect to each Participant for a Performance Period, such Participant’s opportunity to earn a Payment Amount for such Performance Period upon
the satisfaction of the terms and conditions of the Program. Awards hereunder constitute Performance Awards (as such term is defined in the Plan) under the Plan. 
 (b) “Award Notice” means a written notice issued by the Company to a Participant evidencing such Participant’s receipt of an Award with respect to a Performance
Period. 
 (c) “Base Bonus Amount” means, with respect to each Participant for a
Performance Period, a target bonus amount assigned to such Participant by the Committee for such Performance Period. 
  

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 (d) “Change in Control” means the occurrence of
one or more of the following events: 
 (1) the acquisition, directly or indirectly, by any
person or related group of persons (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) (a “Person”) of beneficial ownership (within the meaning of Rule
13d-3 of the Exchange Act) of securities possessing at least fifty percent (50%) of the total combined voting power of the Company’s outstanding securities; 
 (2) a change in the composition of the Board such that a majority of the Board members ceases by reason of
one or more contested elections for Board membership to be comprised of individuals who either (i) are Board members as of the Effective Date (the “Incumbent Directors”) or (ii) after the Effective Date, are elected or nominated
for election as Board members by at least a majority of the Incumbent Directors who are still in office at the time such election or nomination is approved by the Board (such individuals will also be considered “Incumbent Directors” upon
election to the Board), but excluding for purposes of clauses (i) and (ii) any such individual whose initial assumption of office occurs as a result of an actual or threatened election contest (within the meaning of Rule 14a-11 of the
Exchange Act) with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents by or on behalf of a Person other than the Board of Directors; 
 (3) a merger, consolidation, or similar corporate transaction in which the Company’s shareholders
immediately prior to the transaction do not own more than sixty percent (60%) of the voting stock of the surviving corporation in the transaction; 
 (4) shareholder approval of the Company’s liquidation, dissolution, or sale of substantially all of its assets; or 
 (5) if the Participant’s primary employment duties are with a subsidiary, division, or business unit of
the Company, the sale, merger, contribution, transfer or any other transaction in conjunction with which the Company’s ownership interest in the subsidiary, division, or business unit decreases below a majority interest. 
 (e) “Effective Date” means April 1, 2009, as to this amendment and restatement of the Program.
The original effective date of the Program was April 1, 2003. 
 (f) “Eligible
Employee” means any individual who is an employee of the Company or an Affiliate. 
  

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 (g) “Industry Group” means, with respect to each
Performance Period, the companies determined in accordance with the provisions of Article V of this Program for such Performance Period. 
 (h) “Market Value per Share” means, with respect to each company in the Industry Group and as of any specified date, the closing sales price of such company’s common stock on that date (or,
if there are no sales on that date, the last preceding date on which there was a sale) in the principal securities market in which such common stock is then traded. 
 (i) “Participant” means an Eligible Employee who has received an Award under the Program with
respect to a Performance Period pursuant to Section 4.1. 
 (j) “Participation
Fraction” means, with respect to each Participant for a Performance Period: 
 (i) subject
to clause (iii) below, if the Participant has been continuously employed by the Company from the effective date of his participation in the Program with respect to such Performance Period through the last day of such Performance Period, a
fraction, the numerator of which is the number of days in the period beginning on the effective date of the Participant’s participation in the Program with respect to such Performance Period and ending on the last day of such Performance Period
(but excluding any days in such period during which the Participant is on a voluntary personal leave of absence), and the denominator of which is the number of days in such Performance Period; 
 (ii) subject to clause (iii) below, if the Participant’s employment with the Company terminates
during such Performance Period by reason of death or Disability, a fraction, the numerator of which is the number of days in the period beginning on the effective date of the Participant’s participation in the Program with respect to such
Performance Period and ending on the date of such Participant’s termination of employment (but excluding any days in such period during which the Participant is on a voluntary personal leave of absence), and the denominator of which is the
number of days in such Performance Period; and 
 (iii) if a Change in Control occurs during such
Performance Period and if the Participant has been continuously employed by the Company from the effective date of his participation in the Program with respect to such Performance Period through the day immediately preceding the date upon which a
Change in Control occurs (or, if earlier, the date his employment with the Company terminates by reason of death or Disability), a fraction, the numerator of which is the number of days in the period beginning on the effective date of the
Participant’s participation in the Program with respect to such Performance Period and ending on the day immediately preceding the date upon which a Change in Control occurs (or, if earlier, the date his employment with the Company terminates
by reason of death or Disability) (but excluding any days in such period during which the Participant is on a voluntary personal leave of absence), and the denominator of which is 1095 (provided, however, that the denominator shall be 549 with
respect to the 18-month Performance Period commencing on the Effective Date). 
  

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 (k) “Payment Amount” means, with respect to each
Participant for a Performance Period, an amount equal to (A) such Participant’s Base Bonus Amount for such Performance Period multiplied by (B) the Payout Percentage for such Performance Period multiplied by (C) such
Participant’s Participation Fraction for such Performance Period. 
 (l) “Payout
Percentage” means, with respect to a Performance Period, a percentage determined in accordance with the following schedule based on the percentile ranking of the Company for such Performance Period when comparing the Total Shareholder Return
for such Performance Period for all companies comprising the Industry Group as of the last day of such Performance Period: 
  

			
	 Company’s Percentile Ranking
 for the Performance Period
	 	 Payout Percentage for
 the Performance Period

	 
		
	 80th Percentile or Above
	 	150%
		
	 70th Percentile
	 	125%
		
	 65th Percentile
	 	100%
		
	 50th Percentile
	 	75%
		
	 35th Percentile
	 	40%
		
	 30th Percentile or Below
	 	0%

 Notwithstanding the above schedule, if the percentile ranking
actually achieved for the Performance Period exceeds a particular threshold set forth in the left column of the above schedule for the Performance Period but is less than the next highest threshold, then the Payout Percentage for the Performance
Period shall be an interpolated percentage that is between the relevant percentages set forth in the above schedule. To illustrate, if the Company ranks in the 75th percentile for a Performance Period, then the Payout Percentage would equal 137.5%
for such Performance Period. 
 (m) “Performance Period” means 
 (i) with respect to a Participant who receives an initial Award under the Program pursuant to
Section 4.1 there shall be two Performance Periods, with the Base Bonus Amount under the Award divided equally between the two Performance Periods. The first of such Performance Periods shall be the 18- month period commencing on the date
specified by the Committee in the Award to the Participant, and the second of such Performance Periods shall be the three-year period commencing on the date specified by the Committee in the Award to the Participant; or 
  

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 (ii) with respect to a Participant who has previously
received an Award under the Program pursuant to Section 4.1, the three-year period commencing on the date specified in the Award to the Participant. 
 (iii) Notwithstanding the foregoing, (A) no new Performance Period shall commence on or after the date upon which a Change in Control occurs, unless otherwise determined by the
Committee, and (B) each Performance Period that began prior to the date of a Change in Control and which has not ended as of such date shall be deemed to have ended as of such date as provided in Section 6.3. 
 (m) “Program” means this BMC Software, Inc. Long-Term Incentive Performance Award Program, as
amended from time to time. 
 (o) “Total Shareholder Return” means, with respect to
each company in the Industry Group and each Performance Period, the rate of return over the Performance Period for such company from changes in the price of such company’s common stock and any dividends and other distributions paid by such
company with respect to its common stock during the Performance Period, calculated by (i) assuming one share of such company’s common stock is purchased on the first day of the Performance Period at the Market Value per Share of such stock
on such date, (ii) adding the aggregate number of shares, if any, of such company’s common stock that would be accumulated over the Performance Period due to stock dividends or stock splits to such initial share of stock,
(iii) multiplying the number of shares calculated in clause (ii) by the Market Value per Share of such stock on the last day of the Performance Period and adding to such value the aggregate amount of all, if any, cash dividends paid on a
single share of stock during the Performance Period (with the Committee adjusting as appropriate to reflect any changes in capital stock of such company (e.g. stock splits, subdivision or consolidation of shares) that occurs during the Performance
Period), and (iv) determining the rate of return over the Performance Period between the Market Value per Share set forth in clause (i) and the value resulting from the computation in clause (iii). 
 Example 1: Assume that Company X closes at $1 per share on the first day of the Performance Period.
During the Performance Period, Company X declares two cash dividends of $.10 per share and $.05 per share. On the last day of the Performance Period, Company X closes at $2 per share. To determine the rate of return during the Performance Period,
compare $2.15 ($2 + $.10 + $.05) to $1 which results in a rate of return of 115%. 
 Example 2: Assume Company Y closes at $1 per share on the first day of the Performance Period. During the Performance Period, Company Y declares a two-for-one stock split and affects the stock split by issuing one new share for
each outstanding share. Later during the Performance Period, Company Y declares a $.15 per share cash dividend. On the last day of the Performance Period, Company Y closes at $1 per share. To determine the rate of return during the Performance
Period, first determine the ending Market Value per Share by multiplying 2 shares by $1 and then adding the amount of the dividend per share ($.15) to get a resulting value of $2.30. Then, compare $2.30 to $1 which results in a rate of return of
130%. 
  

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 2.2 Number, Gender, Headings, and Periods of Time. Wherever
appropriate herein, words used in the singular shall be considered to include the plural, and words used in the plural shall be considered to include the singular. The masculine gender, where appearing in the Program, shall be deemed to include the
feminine gender. The headings of Articles, Sections, and Paragraphs herein are included solely for convenience. If there is any conflict between such headings and the text of the Program, the text shall control. All references to Articles, Sections,
and Paragraphs are to this Program unless otherwise indicated. Any reference in the Program to a period or number of days, weeks, months, or years shall mean, respectively, calendar days, calendar weeks, calendar months, or calendar years unless
expressly provided otherwise. 
 III. ADMINISTRATION 
 3.1 Administration by the Committee. The Program shall be administered by the Committee. 
 3.2 Powers of the Committee. The Committee shall supervise the administration and enforcement of the Program
according to the terms and provisions hereof and shall have the sole discretionary authority and all of the powers necessary to accomplish these purposes. The Committee shall have all of the powers specified for it under the Program, including,
without limitation, the power, right, or authority: (a) to designate an Eligible Employee as a Participant with respect to a Performance Period in accordance with Section 4.1, (b) from time to time to establish rules and procedures
for the administration of the Program, which are not inconsistent with the provisions of the Program or the Plan, and any such rules and procedures shall be effective as if included in the Program, (c) to construe in its discretion all terms,
provisions, conditions, and limitations of the Program and any Award, (d) to correct any defect or to supply any omission or to reconcile any inconsistency that may appear in the Program in such manner and to such extent as the Committee shall
deem appropriate, and (e) to make all other determinations necessary or advisable for the administration of the Program. The Committee may correct any defect or supply any omission or reconcile any inconsistency in the Program or in any Award
or Award Notice in the manner and to the extent it shall deem expedient to carry it into effect. 
 3.3
Committee Decisions Conclusive; Standard of Care. The Committee shall, in its sole discretion exercised in good faith (which, for purposes of this Section 3.3, shall mean the application of reasonable business judgment), make all
decisions and determinations and take all actions necessary in connection with the administration of the Program. All such decisions, determinations, and actions by the Committee shall be final, binding, and conclusive upon all persons. The
Committee shall not be liable for any action or determination taken or made in good faith or upon reliance in good faith on the records of the Company or information presented to the Committee by the Company’s officers, employees, or other
persons (including the Company’s outside auditors) as to matters the Committee reasonably believes are within such other person’s professional or expert competence. If a Participant disagrees with any decision, determination, or action
made or taken by the Committee, then the dispute will be limited to whether the Committee has satisfied its duty to make such decision or determination or take such action in good faith. No liability whatsoever shall attach to or be incurred by any
past, present or future stockholders, officers or directors, as such, of the Company or any of its Affiliates, under or by reason of the Program or the administration thereof, and each Participant, in consideration of receiving benefits and
participating hereunder, expressly waives and releases any and all claims relating to any such liability. 
  

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 IV. PARTICIPATION AND AWARD NOTICES 
 4.1 Participation. The Committee shall, from time to time, in its sole discretion designate the Eligible
Employees who shall become Participants in the Program with respect to a Performance Period and shall designate the Performance Period applicable to such Participants; provided, however, that any such designation with respect to a Performance Period
must be made on or before the 90th day of such Performance Period. The Committee shall specify the effective date of participation in the Program for each individual who becomes a Participant pursuant to the preceding sentence. In addition, the
Committee shall designate the Base Bonus Amount that shall apply to each Participant with respect to his participation in the Program. 
 4.2 Award Notices. The Company shall provide an Award Notice to each Eligible Employee who becomes a Participant under the Program as soon as administratively feasible after such Eligible
Employee becomes a Participant. An Award Notice may specify one or more Performance Periods with respect to which the Participant may participate in the Program and the date each such Performance Period commences. Further, an Award Notice may
provide that the Participant shall continue to participate in the Program for successive Performance Periods until notified otherwise by the Committee or, if earlier, the date upon which he terminates employment with the Company. An Award Notice
shall specify the Participant’s Base Bonus Amount, which may be changed on a prospective basis by the Committee upon written notice to the Participant at any time prior to the commencement of a Performance Period. 
 V. INDUSTRY GROUP 
 5.1 Initial Designation. The Industry Group for a Performance Period shall consist of the Company and such other companies as may be designated by the Committee on or before the date that is
90 days after the first day of a Performance Period and shall be subject to adjustment as provided in Section 5.2. 
 5.2 Adjustment to the Industry Group During a Performance Period. Except as otherwise provided in this Section 5.2, no company shall be added to, or removed from, the Industry Group for
a Performance Period during such period; provided, however, that a company (other than the Company) shall be removed from the Industry Group for a Performance Period if (a) during such period, (i) the common stock of such company ceases to be
publicly traded on an established securities market, (ii) such company ceases to maintain publicly available statements of operations prepared in accordance with United States generally accepted accounting principles, consistently applied,
(iii) such company is not the surviving entity in any merger, consolidation, or other reorganization (or survives only as a subsidiary of an entity other than a previously wholly owned subsidiary of such company), (iv) such company sells,
leases, or exchanges all or substantially all of its assets to any other person or entity (other than a previously wholly owned subsidiary of such company), or (v) such company is dissolved and liquidated, or (b) more than 33% of such
company’s revenues (determined on a consolidated basis based on the regularly prepared and publicly available statements of operations of such company prepared in accordance with United States generally accepted accounting principles,
consistently applied) for any fiscal year of such company that ends during such Performance Period are attributable to the operation of businesses other than such company’s computer software business. 
  

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 VI. AWARD PAYMENTS 
 6.1 Determinations and Certification by the Committee. As soon as administratively feasible after the end of
each Performance Period, the Committee shall determine (a) with respect to each company comprising the Industry Group as of the last day of such Performance Period, the Total Shareholder Return for such company for such Performance Period,
(b) the percentile ranking of the Company for such Performance Period when comparing the Total Shareholder Return for such Performance Period for all companies comprising the Industry Group as of the last day of such Performance Period,
(c) the Payout Percentage for such Performance Period, and (d) the Payment Amount, if any, with respect to such Performance Period for each Participant. The Committee’s determinations pursuant to the preceding provisions of this
Section 6.1 for each Performance Period and any other material terms relating to the payment of an Award shall be certified by the Committee in writing and delivered to the Secretary of the Company no later than six weeks after the last day of
such Performance Period. For purposes of the preceding sentence, approved minutes of the Committee meeting in which the certification is made shall be treated as a written certification. 
 6.2 Eligibility for Payment of Awards. Upon the Committee’s written certification in accordance with
Section 6.1 that a Payment Amount for a Performance Period is due under the Program, each Participant who has received an Award with respect to such Performance Period and who has remained continuously employed by the Company or an Affiliate
(or was on a voluntary personal leave of absence approved by the Company) from the effective date of such Participant’s participation in the Program with respect to such Performance Period until the last day of such Performance Period shall be
entitled to the Payment Amount applicable to such Participant’s Award for such Performance Period. Further, if a Participant received an Award with respect to such Performance Period and his employment with the Company terminated during such
Performance Period by reason of death or Disability, then such Participant shall be entitled to the Payment Amount applicable to such Participant’s Award for such Performance Period. Except as provided in the preceding sentence or in
Section 6.3, if a Participant’s employment with the Company terminates for any reason whatsoever prior to the last day of a Performance Period, then such Participant shall not be entitled to receive any payment under the Program with
respect to his or her Award for such Performance Period. Without limiting the scope of the preceding sentence, if a Participant’s employment with the Company terminates during a Performance Period by reason of death or Disability, then such
Participant shall not be entitled to any payment under the Program with respect to any Performance Period that begins after the date of such termination. Payment of the amount to which a Participant becomes entitled pursuant to this Section 6.2
shall be made by the Company as soon as administratively feasible after the Committee’s written certification that a Payment Amount is due under the Program. 
  

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 6.3 Change in Control. Upon the occurrence of a Change in
Control, (a) each Performance Period that began prior to the date of such Change in Control and which has not ended as of such date shall be deemed to have ended on the date of such Change in Control, (b) the provisions of Sections 6.1 and
6.2 shall cease to apply with respect to each such Performance Period, and (c) the Company shall be required to pay a Payment Amount (as determined below) for each such Performance Period to each Participant who is employed by the Company on
the day immediately prior to the Change in Control (or who is on a voluntary personal leave of absence at such time that has been approved by the Company or who has terminated employment with the Company during such Performance Period and prior to
such Change in Control by reason of death or Disability). For purposes of this Section 6.3, the Payment Amount with respect to each such Performance Period for each Participant who is entitled to a payment pursuant to this Section 6.3
shall be calculated in the same manner as provided in Section 6.1 except that (i) each such Performance Period shall be deemed to have ended on the date of such Change in Control and (ii) the Participation Fraction for each eligible
Participant for each such Performance Period shall be determined in accordance with Section 2.1(j)(iii). The Payment Amount determined under this Section 6.3 for each such Performance Period shall be paid to each eligible Participant as
soon as administratively feasible after the date upon which the Change in Control occurs. 
 6.4 Timing and Form of Payment of Awards. All payments to be made under the Program to a Participant with respect to an Award for a Performance Period shall be paid in a single lump sum cash payment, within sixty
(60) days after the Committee certifies in writing its determinations pursuant to Section 6.1. Notwithstanding the foregoing, payment of the Award shall be made to the Participant no later than 2  1/2 months following the later of the end of the Company’s fiscal
year in which the Performance Period ends or the end of the calendar year in which the Performance Period ends. 
 6.5 Maximum Payment Amount. In no event shall the Payment Amount that is paid to or on behalf of any one individual under this Program, together with the amount paid to such individual under the Company’s Short-Term
Incentive Performance Award Program, exceed $10,000,000 in any calendar year; provided, however, that all Payment Amounts for Awards hereunder shall be subject to the limitations set forth in Section 2.4 of the Plan. 
  

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 VII. TERMINATION AND AMENDMENT OF PROGRAM 
 The Committee may amend the Program at any time and from time to time; provided, however, that the Program may not be
amended with respect to a Performance Period after one-third of such Performance Period has transpired in a manner that would impair the rights of any Participant with respect to any outstanding Award pertaining to such Performance Period without
the consent of such Participant. The Committee may at any time prior to the date upon which one-third of a Performance Period has transpired terminate the Program (in its entirety or as it applies to one or more specified Affiliates) with respect to
such Performance Period and subsequent Performance Periods. Notwithstanding the foregoing, the Program may not be amended or terminated in contemplation of or in connection with a Change in Control, nor may any Participant’s participation
herein be terminated in contemplation of or in connection with a Change in Control, unless adequate and effective provision for the making of all payments otherwise payable pursuant to Section 6.3 of the Program with respect to such Change in
Control shall be made in connection with any such amendment or termination. The Committee shall remain in existence after the termination of the Program for the period determined necessary by the Committee to facilitate the termination of the
Program, and all provisions of the Program that are necessary, in the opinion of the Committee, for equitable operation of the Program during such period shall remain in force. 
 VIII. MISCELLANEOUS PROVISIONS 
 8.1 No Effect on Employment Relationship. For all purposes of the Program, a Participant shall be considered to be in the employment of the Company as long as he remains employed on a full-time basis by the Company or any
Affiliate. Without limiting the scope of the preceding sentence, it is expressly provided that a Participant shall be considered to have terminated employment with the Company at the time of the termination of the “Affiliate” status under
the Program of the entity or other organization that employs the Participant. Nothing in the adoption of the Program, the grant of Awards, or the payment of amounts under the Program shall confer on any person the right to continued employment by
the Company or any Affiliate or affect in any way the right of the Company (or an Affiliate, if applicable) to terminate such employment at any time. Unless otherwise provided in a written employment agreement, the employment of each Participant
shall be on an at-will basis, and the employment relationship may be terminated at any time by either the Participant or the Participant’s employer for any reason whatsoever, with or without cause. Any question as to whether and when there has
been a termination of a Participant’s employment for purposes of the Program, and the reason for such termination, shall be determined solely by and in the discretion of the Committee, and its determination shall be final, binding, and
conclusive on all parties. 
 8.2 Prohibition Against Assignment or Encumbrance. No Award or other
right, title, interest, or benefit hereunder shall ever be assignable or transferable, or liable for, or charged with any of the torts or obligations of a Participant or any person claiming under a Participant, or be subject to seizure by any
creditor of a Participant or any person claiming under a Participant. No Participant or any person claiming under a Participant shall have the power to anticipate or dispose of any Award or other right, title, interest, or benefit hereunder in any
manner until the same shall have actually been distributed free and clear of the terms of the Program.

  

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Payments with respect to an Award shall be payable only to the Participant (or (a) in the event of a Disability that renders such Participant incapable of conducting his or her own affairs,
any payment due under the Program to such Participant shall be made to his or her duly appointed legal representative and (b) in the event of the death of a Participant, any payment due under the Program to such Participant shall be made to his
or her estate). The provisions of the Program shall be binding on all successors and permitted assigns of a Participant, including without limitation the estate of such Participant and the executor, administrator or trustee of such estate, or any
receiver or trustee in bankruptcy or representative of the Participant’s creditors. 
 8.3 Unfunded,
Unsecured Program. The Program shall constitute an unfunded, unsecured obligation of the Company to make payments of incentive compensation to certain individuals from its general assets in accordance with the Program. Each Award granted
under the Program merely constitutes a mechanism for measuring such incentive compensation and does not constitute a property right or interest in the Company, any Affiliate, or any of their assets. Neither the establishment of the Program, the
granting of Awards, nor any other action taken in connection with the Program shall be deemed to create an escrow or trust fund of any kind. 
 8.4 No Rights of Participant. No Participant shall have any security or other interest in any assets of the Company or any Affiliate or in the securities issued by the Company or any
Affiliate as a result of participation in the Program. Participants and all persons claiming under Participants shall rely solely on the unsecured promise of the Company set forth herein, and nothing in the Program, an Award or an Award Notice shall
be construed to give a Participant or anyone claiming under a Participant any right, title, interest, or claim in or to any specific asset, fund, entity, reserve, account, or property of any kind whatsoever owned by the Company or any Affiliate or
in which the Company or any Affiliate may have an interest now or in the future; but each Participant shall have the right to enforce any claim hereunder in the same manner as a general creditor. Neither the establishment of the Program nor
participation hereunder shall create any right in any Participant to make any decision, or provide input with respect to any decision, relating to the business of the Company or any Affiliate. 
 8.5 Tax Withholding. The Company and the Affiliates shall deduct and withhold, or cause to be withheld, from a
Participant’s payment made under the Program, or from any other payment to such Participant, an amount necessary to satisfy any and all tax withholding obligations arising under applicable local, state, federal, or foreign laws associated with
such payment. The Company and the Affiliates may take any other action as may in their opinion be necessary to satisfy all obligations for the payment and withholding of such taxes. 
 8.6 No Effect on Other Compensation Arrangements. Nothing contained in the Program or any Participant’s
Award or Award Notice shall prevent the Company or any Affiliate from adopting or continuing in effect other or additional compensation arrangements affecting any Participant. Nothing in the Program shall be construed to affect the provisions of any
other compensation plan or program maintained by the Company or any Affiliate. 
  

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 8.7 Affiliates. The Company may require any Affiliate
employing a Participant to assume and guarantee the Company’s obligations hereunder to such Participant, either at all times or solely in the event that such Affiliate ceases to be an Affiliate. 
 8.8 Governing Law. The Program shall be construed in accordance with the laws of the State of Texas.

 IN WITNESS WHEREOF, the undersigned officer of the Company acting pursuant to authority granted to her
by the Committee has executed this instrument as of the 1st day of September, 2009, effective as of the Effective Date. 
 BMC SOFTWARE, INC. 
 By: /s/ DONNA HARRIGAN 

Name: Donna Harrigan 
 Title: Vice President 
  

 12Executive Employment Agreement - Hollie S. Castro

 Exhibit 10.17 
 EXECUTIVE EMPLOYMENT AGREEMENT 
 This
Executive Employment Agreement (this “Agreement”) is made as of September 23, 2009 (the “Effective Date”), by and between BMC Software, Inc., a Delaware corporation (the “Employer”), and Hollie Castro (the
“Executive”). The Employer and the Executive are each a “party” and are together “parties” to this Agreement. 
 BACKGROUND 
 The Employer desires to employ the Executive
as the Senior Vice President, Administration, of the Employer, and the Executive desires to accept such employment. 
 The Employer and the Executive desire to enter into an employment agreement to set forth the terms and conditions of the Executive’s employment. 
 AGREEMENT 
 In consideration of the employment compensation
to be paid to the Executive and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties, intending to be legally bound, agree as follows: 
  

	1.	 DEFINITIONS 

 For the purposes of this Agreement, the following terms have the meanings specified or referred to in this Section 1. 
 “Affiliate” means a person or entity that directly or indirectly controls, is controlled by, or is under common control with, the Employer. 
 “Agreement” refers to this Executive Employment Agreement, including all Exhibits attached hereto, as
amended from time to time. 
 “Base Salary” as defined in Section 3.1. 
 “Benefits” as defined in Section 3.3. 
 “Board of Directors” refers to the board of directors of the Employer. 
 “Cause” as defined in Section 6.3(a). 
 “Change of Control” means the occurrence of one or more of the following events: 
 (a) the acquisition, directly or indirectly, by any person or related group of persons (within the meaning of
Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) of beneficial ownership (within the meaning of Rule 13d-3 of the Exchange Act) of securities possessing at least fifty percent
(50%) of the total combined voting power of the Employer’s outstanding securities; 

 (b) a change in the composition of the Board of Directors
such that a majority of the Board members ceases by reason of one or more contested elections for Board membership to be comprised of individuals who either (i) are Board members as of the Effective Date (the “Incumbent Directors”) or
(ii) after the Effective Date, are elected or nominated for election as Board members by at least a majority of the Incumbent Directors who are still in office at the time such election or nomination is approved by the Board (such individuals
will also be considered “Incumbent Directors” upon election to the Board), but excluding for purposes of clauses (i) and (ii) any such individual whose initial assumption of office occurs as a result of an actual or threatened
election contest (within the meaning of Rule 14a-11 of the Exchange Act) with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents by or on behalf of a Person other than the Board of
Directors; 
 (c) a merger, consolidation, or similar corporate transaction in which the
Employer’s shareholders immediately prior to the transaction do not own more than sixty percent (60%) of the voting stock of the surviving corporation in the transaction; 
 (d) shareholder approval of the Employer’s liquidation, dissolution, or sale of substantially all of its
assets; or 
 (e) if Executive’s primary employment duties are with a subsidiary, division,
or business unit of the Employer, the sale, merger, contribution, transfer or any other transaction in conjunction with which the Employer’s ownership interest in the subsidiary, division, or business unit decreases below a majority interest.

 “Confidential Information” means any and all: 
 (a) Trade Secrets (as defined herein) concerning the business and affairs of the Employer, product
specifications, data, know-how, formulae, compositions, processes, designs, sketches, photographs, graphs, drawings, samples, inventions and ideas, past, current, and planned research and development, current and planned manufacturing or
distribution methods and processes, customer lists, current and anticipated customer requirements, price lists, market studies, business plans, computer software and programs (including object code and source code), computer software and database
technologies, systems, structures, and architectures (and related formulae, compositions, processes, improvements, devices, know-how, inventions, discoveries, concepts, ideas, designs, methods and information), and any other information, however
documented, that is a trade secret; 
 (b) information which has value in the Employer’s
business and which the Employer takes reasonable steps to keep confidential; this consists of information concerning the business and affairs of the Employer, such as, historical financial statements, financial projections and budgets, historical
and projected sales, capital spending budgets and plans, marketing and sales plans, business plans, the names and backgrounds of key personnel, personnel training and techniques and materials, however documented; and 
 (c) notes, analysis, compilations, studies, summaries, and other material prepared by or for the Employer
containing or based, in whole or in part, on any information included in the foregoing. 
 “Disability” as defined in Section 6.2. 
  

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 “Effective Date” is September 23, 2009, the date
mutually agreed upon by the Executive and the Employer as the date Executive’s employment with the Employer commences. 
 “Employee Invention” shall mean any idea, invention, technique, modification, process, or improvement (whether patentable or not), any industrial design (whether registerable or not), any
mask work, however fixed or encoded, that is suitable to be fixed, embedded or programmed in a semiconductor product (whether recordable or not), and any work of authorship (whether or not copyright protection may be obtained for it) created,
conceived, or developed by the Executive, either solely or in conjunction with others, during the Employment Period, or a period that includes a portion of the Employment Period, that relates in any reasonable way to, or is useful in any manner in,
the business then being conducted or proposed to be conducted by the Employer, and any such item created by the Executive, either solely or in conjunction with others, following termination of the Executive’s employment with the Employer, that
is based upon or uses Confidential Information. 
 “Employer Group” shall mean the Employer and
any other corporation or trade or business required to be aggregated with the Employer which constitutes a single employer under Code Section 414(b) or Code Section 414(c) with the Employer, except that in applying Code
Section 1563(a)(1), (2), and (3), the language “at least 50 percent” is used instead of “at least 80 percent”. 
 “Employment Period” is the term of the Executive’s employment under this Agreement. 
 “Fiscal Year” shall mean the Employer’s fiscal year, which shall end on March 31 of each calendar year, or as changed from time to time. 
 “Good Reason” as defined in Section 6.3(b). 
 “Person” is any individual, corporation (including any non-profit corporation), general or limited
partnership, limited liability company, joint venture, estate, trust, association, organization, or governmental body. 
 “Proprietary Items” as defined in Section 7.2(a)(iv). 
 “Separation from
Service” shall mean the Executive’s termination of employment with the Employer Group for any reason which constitutes a “separation from service” under Code Section 409A. Notwithstanding the foregoing, the
Executive’s employment relationship with the Employer Group is considered to remain intact while the individual is on military leave, sick leave or other bona fide leave of absence if there is a reasonable expectation that the Executive will
return to perform services for the Employer Group and the period of such leave does not exceed six months, or if longer, so long as the Executive retains a right to reemployment with the Employer under applicable law or contract. Solely for purposes
of determining whether a Separation from Service has occurred, the Employer will determine whether the Executive has terminated employment with the Employer Group based on whether it is reasonably anticipated by the Employer and the Executive that
the Executive will permanently cease providing services to the Employer Group, whether as an employee or independent contractor, or that the services to be performed by the Executive, whether as an employee or independent contractor, will
permanently decrease to no more than 20% of the average level of bona fide services performed, whether as an employee or independent contractor, over the immediately preceding 36-month period or such shorter period during which the Executive was
performing services for the Employer Group. If a leave of absence occurs during such 36-month or shorter period which is not considered a Separation from Service, unpaid leaves of absence shall be disregarded and the level of services provided
during any paid leave of absence shall be presumed to be the level of services required to receive the compensation paid with respect to such leave of absence. 
  

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 “Trade Secrets” shall mean the whole or any part of any
scientific or technical information, design, process, procedure, formula, or improvement that has value and that the owner has taken measures to prevent from becoming available to persons other than those selected by the owner to have access for
limited purposes. 
  

	2.	 EMPLOYMENT TERMS AND DUTIES 

  

	 	2.1	 EMPLOYMENT 

 The Employer hereby employs the Executive, and the Executive hereby accepts employment by the Employer, upon the terms and conditions set forth in this Agreement. 
  

	 	2.2	 EMPLOYMENT PERIOD 

 Subject to the provisions of Section 6, the term of the Executive’s employment under this Agreement will commence upon the Effective Date and shall continue in effect through the third
anniversary of the Effective Date (the “Employment Period”); provided, however, that, subject to the provisions of Section 6, commencing on the day following the Effective Date and on each day thereafter, the Employment Period shall
be automatically extended for one additional day unless the Employer shall give written notice to Executive that the Employment Period shall cease to be so extended, in which event the Employment Period shall terminate on the third anniversary of
the date such notice is given. 
  

	 	2.3	 DUTIES 

 The Executive will have such duties as are assigned or delegated to the Executive by the Chief Executive Officer of the Company, and will initially serve as the Employer’s Senior Vice President,
Administration. The Executive will devote her entire business time, attention, skill, and energy exclusively to the business of the Employer, will use her best efforts to promote the success of the Employer’s business, and will cooperate fully
with the Chief Executive Officer of the Company in the advancement of the best interests of the Employer. The Executive’s employment will be subject to the policies maintained and established by the Employer, from time to time. Nothing in this
Section 2.3, however, will prevent the Executive from engaging in additional activities in connection with passive personal investments and community affairs that are not inconsistent with the Executive’s duties under this Agreement.
Additionally, nothing in this Section 2.3 will prevent the Executive from serving on the board of directors of other companies or organizations, or engaging in other activities, so long as such participation does not conflict with the interests
or business of Employer or require such involvement as to interfere with the performance of the Executive’s duties hereunder and has been expressly approved by the Chief Executive Officer of Employer. If the Executive is elected as a director
of the Employer or as a director or officer of any of its Affiliates, the Executive will fulfill her duties as such director or officer without additional compensation. The Executive acknowledges and agrees that she owes a fiduciary duty of loyalty,
fidelity and allegiance to act at all times in the best interests of the Employer. 
  

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	3.	 COMPENSATION 

  

	 	3.1	 BASE SALARY 

 During the Employment Period, the Employer shall pay Executive an annual base salary in the amount of Four Hundred Thousand Dollars ($400,000), less applicable taxes and withholdings, payable in
accordance with the Employer’s standard payroll practices and procedure (the “Base Salary”). Executive’s Base Salary shall be reviewed at least annually and, if deemed appropriate in the sole discretion of the Compensation
Committee of the Board of Directors, shall be increased from time to time. 
  

	 	3.2	 SIGNING BONUS 

 (a) Cash Bonus. The Executive shall receive a cash sign-on bonus equal to $200,000, which shall be paid in a lump sum amount within sixty (60) days after the Effective
Date, less applicable taxes and withholdings. If the Executive voluntarily terminates employment with the Employer prior to the second (2nd) anniversary of the Effective Date, the Executive shall promptly repay the Employer the full $200,000 sign-on
bonus paid pursuant to this Section 3.2(a). 
 (b) Equity Bonus.
The Executive will receive, upon execution of this Agreement and approval by the Board of Directors, a one-time grant of 3,500 restricted stock units as a sign-on bonus. Such restricted stock units will become fully vested on the first
(1st) anniversary of the grant date, provided the
Executive remains continuously employed by the Employer during such one-year period commencing on the Effective Date, and will be subject to such other terms and conditions as may be provided in the restricted stock unit award agreement and the
incentive plan maintained by the Employer pursuant to which the Compensation Committee grants the restricted stock units. The actual grant date will be established by the Compensation Committee when the Compensation Committee awards the restricted
stock units in accordance with the Employer’s current policy for granting such awards. 
  

	 	3.3	 BENEFITS 

 The Executive will, during the Employment Period, be permitted to participate in such pension, profit sharing, life insurance, hospitalization, major medical, and other employee benefit plans of the
Employer that may be in effect from time to time, to the extent the Executive is eligible under the terms of those plans (collectively, the “Benefits”). 
  

	 	3.4	 CASH BONUS 

 Executive will be eligible for cash bonuses as described in Attachment A incorporated herein by reference. 
  

	 	3.5	 EQUITY 

 (a) Time-Based Vesting. The Executive will receive, upon execution of this Agreement and approval by the Board of Directors, a grant of restricted stock units with a value on the date of grant
equal to $1,650,000. The actual number of restricted stock units granted will be determined based on the fair market value of the stock price of the Employer at grant. The actual grant date will be established by the Compensation Committee when the
Compensation Committee awards the restricted stock units in accordance with the Employer’s current policy for granting such awards. Such restricted stock units will vest annually over a period of three years in equal, one-third
(1/3) increments on the anniversary of the grant date, provided the Executive remains continuously employed by the Employer during such three-year period. The restricted stock units will be subject to such other terms and conditions as may be
provided by the Compensation Committee in the award agreement and the incentive plan maintained by the Employer pursuant to which the Compensation Committee grants the restricted stock units. 
  

 5 

 (b) Performance-Based Vesting. The Executive will
receive, upon execution of this Agreement and approval by the Board of Directors, a grant of 10,000 performance-based restricted stock units. The actual grant date will be established by the Compensation Committee when the Compensation Committee
awards the restricted stock units in accordance with the Employer’s current policy for granting such awards. Such restricted stock units will vest based on the Employer’s performance against a predetermined target, with such performance
determined at the end of the Employer’s fiscal year 2011. These restricted stock units will be subject to such other terms and conditions as may be provided by the Compensation Committee in the award agreement and the incentive plan maintained
by the Employer pursuant to which the Compensation Committee grants the restricted stock units. 
 (c) Future Awards. The Executive will be entitled to receive future awards granted by the Compensation Committee of the Board of Directors pursuant to any equity program or long-term incentive plan that may be maintained by the
Employer from time to time. 
  

	 	3.6	 RELOCATION EXPENSES 

 The Employer will reimburse the Executive for expenses incurred in connection with the Executive’s relocation to the Houston, Texas, area, in accordance with the Employer’s U.S. Domestic
Relocation Policy – Homeowners (Vice President and above), or such other written policy for reimbursing senior level new hires for such relocation expenses as may be in effect from time to time. 
  

	4.	 FACILITIES AND EXPENSES 

  

	 	4.1	 FACILITIES 

 During the Employment Period, the Employer will furnish the Executive office space, equipment, supplies, and such other facilities and personnel as the Employer deems reasonably necessary or appropriate
for the performance of the Executive’s duties under this Agreement. 
  

	 	4.2	 EXPENSES 

 The Employer will pay on behalf of the Executive (or reimburse the Executive in a timely manner for) reasonable expenses incurred by the Executive at the request of, or on behalf of, the Employer in the
performance of the Executive’s duties pursuant to this Agreement, and in accordance with the Employer’s employment policies, including reasonable expenses incurred by the Executive in attending business meetings, in appropriate business
entertainment activities, and for promotional expenses. The Executive must file expense reports with respect to such expenses in accordance with the Employer’s policies then in effect. 
  

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	 	4.3	 TIMING 

 All in-kind benefits provided and expenses eligible for reimbursement under this Section 4 must be provided by the Employer or incurred by the Executive during the term of this Agreement. All
reimbursements shall be paid as soon as administratively practicable, but in no event shall any reimbursement be paid after the last day of the taxable year following the taxable year in which the expense was incurred. The amount of in-kind benefits
provided or reimbursable expenses incurred in one taxable year shall not affect the in-kind benefits to be provided or the expenses eligible for reimbursement in any other taxable year. Such right to reimbursement or in-kind benefits is not subject
to liquidation or exchange for another benefit. 
  

	5.	 VACATIONS AND HOLIDAYS 

 The Executive will be entitled to paid vacation during the Employment Period in accordance with the vacation policies of the Employer in effect for its employees from time to time. The Executive will also
be entitled to the paid holidays and other paid leave set forth in the Employer’s policies. 
  

	6.	 TERMINATION 

  

	 	6.1	 EVENTS OF TERMINATION 

 The Employment Period, the Executive’s Base Salary and any and all other rights of the Executive under this Agreement or otherwise as an employee of the Employer will terminate (except as otherwise
provided in this Section 6): 
 (a) upon the death of the Executive; 
 (b) upon the Disability of the Executive immediately upon notice from either party to the other; 

(c) upon termination by the Employer for Cause; 
 (d) upon the voluntary retirement from or voluntary resignation of employment by the Executive without Good
Reason; 
 (e) upon termination by the Employer for any reason other than those set forth in
Section 6.1(a) through 6.1(d) above; or 
 (f) upon voluntary resignation of employment by
the Executive for Good Reason. 
 Upon termination of the Employment Period, as provided above or otherwise,
Executive’s rights respecting benefits, restricted stock, stock options, other equity incentives, and cash bonus, will be determined under the applicable plan or program providing the same. 
  

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	 	6.2	 DEFINITION OF DISABILITY 

 For purposes hereof, the term “Disability” shall mean an incapacity by accident, illness or other circumstances which renders the Executive mentally or physically incapable of performing the
duties and services required of the Executive hereunder on a full-time basis for a period of at least 180 consecutive days. 
  

	 	6.3	 DEFINITION OF “CAUSE” AND “GOOD REASON” 

 (a) Definition of “Cause”. For all purposes under this Agreement, “Cause” shall
mean the occurrence of any one or more of the following events: 
 (i) the Executive’s
continued and material failure to perform her obligations under this Agreement; 
 (ii) the
Executive’s material failure to adhere to any Employer policy or code of conduct; 
 (iii)
the appropriation (or attempted appropriation) of a material business opportunity of the Employer, including attempting to secure or securing any personal profit in connection with any transaction entered into on behalf of the Employer; 

(iv) the Executive’s engaging in conduct that is materially injurious to the Employer; 
 (v) the misappropriation (or attempted misappropriation) of any of the Employer’s funds or property;

 (vi) the conviction of or the entering of a guilty plea or plea of no contest with respect to,
a felony, the equivalent thereof, or any other crime with respect to which imprisonment is a punishment; or 
 (vii) the conviction of the Executive by a court of competent jurisdiction of a crime involving moral turpitude. 
 The determination of whether the Executive’s employment is terminated for Cause shall be made solely by the Employer, which shall act in good faith in making such determination.

 (b) Definition of “Good Reason”. For all purposes under this Agreement,
“Good Reason” means the occurrence of one or more of the following events arising without the express written consent of the Executive, but only if the Executive notifies the Employer in writing of the event within sixty (60) days
following the occurrence of the event, the event remains uncured after the expiration of thirty (30) days from receipt of such notice, and the Executive resigns effective no later than thirty (30) days following the Employer’s failure
to cure the event: 
 (i) the occurrence, prior to a Change of Control or on or after the date
which is twelve (12) months after a Change of Control occurs, of any one or more of the following events that results in a material negative change in the Executive’s employment relationship with the Employer: 
  

 8 

 (A) a reduction in the Executive’s Base Salary or
target bonus opportunity from that provided to her immediately on the Effective Date of this Agreement or as the same may be increased from time to time; or 
 (B) a diminution in employee benefits (including but not limited to medical, dental, life insurance and long-term disability plans) and perquisites applicable to the Executive from
those substantially similar to the employee benefits and perquisites provided by the Employer (including subsidiaries) to executives with comparable duties, as such benefits may be modified from time to time; or 
 (ii) the occurrence, within twelve (12) months after the date upon which a Change of Control occurs, of
any one or more of the following events: 
 (A) a material diminution in the Executive’s
Base Salary; 
 (B) a material diminution in the Executive’s authority, duties, or
responsibilities; 
 (C) a material diminution in the authority, duties, or responsibilities of
the supervisor to whom the Executive is required to report, including a requirement that the Executive report to a corporate officer or employee instead of reporting directly to the board of directors of the Employer; 
 (D) a material diminution in the budget over which the Executive retains authority; 
 (E) the Employer or a subsidiary thereof requiring the Executive to be permanently based anywhere other than
within fifty (50) miles of the Executive’s job location immediately prior to the reassignment; 
 (F) any other action that constitutes a material breach by the Employer of the Agreement; or 
 (G) the occurrence of one or more of the following events that results in a material negative change in the Executive’s employment relationship with the Employer: 
 (1) a reduction in the Executive’s target bonus opportunity as in effect immediately prior to the
Change of Control or as the same may be increased from time to time; 
 (2) a change in the
eligibility requirements or performance criteria under any bonus, incentive or compensation plan, program or arrangement under which the Executive is covered immediately prior to the Change of Control which adversely affects the Executive;

  

 9 

 (3) without replacement by a plan providing benefits to
Executive equal to or greater than those discontinued, the failure by the Employer or a subsidiary thereof to continue in effect, within its maximum stated term, any pension, bonus, incentive, stock ownership, purchase, option, life insurance,
health, accident, disability, or any other employee benefit plan, program or arrangement in which Executive is participating at the time of the Change of Control, or the taking of any action by the Employer or a subsidiary thereof that would
adversely affect Executive’s participation or materially reduce Executive’s benefits under any of such plans; or 
 (4) the taking of any action by the Employer or a subsidiary thereof that would materially adversely affect the physical conditions existing at the time of the Change of Control in or under which
Executive performs her employment duties. 
  

	 	6.4	 SEVERANCE 

 Should the Executive experience a termination of employment during the Employment Period pursuant to Section 6.1(e) or Section 6.1(f) above, then, subject to Executive executing, and failing to
revoke during any applicable revocation period, a general release of all claims against Employer and its Affiliates in a form acceptable to the Employer within forty-five (45) days after Executive’s termination of employment, the Executive
shall be entitled to: 
 (a) a lump sum payment equal to one (1) times her then current Base
Salary; and 
 (b) a lump sum payment equal to one (1) times her then current cash bonus
target amount. 
 Subject to Section 6.7, such lump sum payments under this Section will be made no later
than sixty (60) days following the Executive’s Separation from Service on or after the date the Executive’s employment is terminated. Severance payments do not result in extending employment beyond the termination date. 
  

	 	6.5	 CHANGE OF CONTROL 

 (a) If, within 12 months after a Change of Control, the Executive’s position is eliminated or the Executive’s employment is terminated pursuant to Section 6.1(e) or 6.1(f) above, then,
subject to Executive executing, and failing to revoke during any applicable revocation period, a general release of all claims against Employer and its Affiliates in a form acceptable to the Employer within forty-five (45) days after
termination of the Executive’s employment, the Executive shall be entitled to the following in lieu of the amounts set forth in Section 6.4: 
 (i) a lump sum payment equal to one (1) times her then current Base Salary; 
 (ii) a lump sum payment equal to one (1) times her then current cash bonus target amount; 
  

 10 

 (iii) vesting of Executive’s equity awards, if any, to
the extent provided for under the terms and conditions of the equity award agreements; 
 (iv) a
lump sum payment equal to the cost of COBRA coverage for eighteen (18) months for continued medical benefits for the Executive and her dependents (including her spouse) who were covered as of such termination event under the medical benefit
plan as in effect for employees of the Employer during the coverage period, or the substantial equivalence; and 
 (v) a lump sum payment equal to the aggregate of eighteen (18) months of premiums for the Executive’s individual basic life insurance policy provided by the Employer’s group life insurance
carrier upon conversion of the Executive’s coverage under the Employer’s group life insurance plan to an individual policy as of such termination event, provided the Executive timely elects (but in no event later than sixty (60) days
after the Executive’s Separation from Service) to convert her life insurance coverage provided under the Employer’s group life insurance plan to an individual policy. 
 Subject to Section 6.7, such lump sum payments under this Section shall be made no later than sixty
(60) days following the Executive’s Separation from Service on or after the date the Executive’s employment is terminated. Severance payments do not result in extending employment beyond the termination date. 
 (b) Notwithstanding anything to the contrary in this Agreement, if the Executive is a “disqualified
individual” (as defined in Section 280G(c) of the Internal Revenue Code of 1986, as amended (the “Code”)), and the severance benefits provided for in this Section 6.5, together with any other payments and benefits which the
Executive has the right to receive from the Employer and its Affiliates (the “Aggregate Severance”), would be subject to the excise tax imposed by Section 4999 of the Code, including any interest and penalties imposed with respect to
such excise tax (the “Excise Tax”), then the severance benefits provided hereunder shall be either (1) reduced (but not below zero) so that the present value of the Aggregate Severance equals the Safe Harbor Amount (as defined below)
and so that no portion of the Aggregate Severance shall be subject to the Excise Tax, or (2) paid in full, whichever produces the better net after-tax position to the Executive (taking into account the Excise Tax and any other applicable
taxes). 
 The determination as to whether any such reduction in the Aggregate Severance is
necessary shall be made initially by the Employer in good faith. If applicable, the reduction of the amounts payable hereunder in accordance with clause (1) of the first sentence of the preceding paragraph shall be made by first reducing the
cash payments pursuant to this Section, and in any event shall be made in such a manner as to maximize the value of the Aggregate Severance paid to the Executive. If the Aggregate Severance is reduced in accordance with the preceding sentence and
through error or otherwise the Aggregate Severance exceeds the Safe Harbor Amount, the Executive shall immediately repay such excess to the Employer upon notification that an overpayment has been made. 
  

 11 

 For purposes of this Section, “Safe Harbor Amount”
means an amount equal to one dollar ($1.00) less than three (3) times the Executive’s “base amount” for the “base period,” as those terms are defined under Section 280G of the Code. 
  

	 	6.6	 NO MITIGATION 

 Any remuneration received by the Executive from a third party following the Employment Period shall not apply to reduce the Employer’s obligations to make payments hereunder. 
  

	 	6.7	 CODE SECTION 409A 

 Notwithstanding any provision to the contrary in this Agreement, if the Executive is deemed at the time of her Separation from Service from the Employer to be a “specified employee” for purposes
of Section 409A(a)(2)(B)(i) of the Code and if any amounts otherwise payable pursuant to this Agreement within the first six (6) months following the Executive’s Separation from Service would be subject to the excise tax imposed by
Section 409A of the Code, then payment of such portion of the benefits subject to the excise tax shall be suspended and shall be paid in a lump sum to the Executive on the first business day following the expiration of six (6) months from
the date of the Executive’s Separation from Service. 
  

	7.	 NON-DISCLOSURE COVENANT; EMPLOYEE INVENTIONS 

  

	 	7.1	 ACKNOWLEDGMENTS BY THE EXECUTIVE 

 The Executive acknowledges that (a) prior to and during the Employment Period and as a part of her employment, the Executive has been and will be afforded access to Confidential Information;
(b) public disclosure of such Confidential Information could have an adverse effect on the Employer an its business; (c) because the Executive possesses substantial technical expertise and skill with respect to the Employer’s
business, the Employer desires to obtain exclusive ownership of each Employee Invention, and the Employer will be at a substantial competitive disadvantage if it fails to acquire exclusive ownership of each Employee Invention; and (d) the
provisions of this Section 7 are reasonable and necessary to prevent the improper use or disclosure of Confidential Information and to provide the Employer with exclusive ownership of all Employee Inventions. 
  

	 	7.2	 AGREEMENTS OF THE EXECUTIVE 

 In consideration of the compensation and benefits to be paid or provided to the Executive by the Employer under this Agreement, the Executive covenants the following: 
  

	 	(a)	 Confidentiality. 

 (i) The Executive will hold in confidence the Confidential Information and will not disclose it to any person except with the specific prior written consent of the Employer or except
as otherwise expressly permitted by the terms of this Agreement. 
 (ii) Any Trade Secrets of the
Employer will be entitled to all of the protections and benefits under any applicable law. If any information that the Employer deems to be a trade secret is found by a court of competent jurisdiction not to be a trade secret for purposes of this
Agreement, such information will, nevertheless, be considered Confidential Information for purposes of this Agreement. The Executive hereby waives any requirement that the Employer submit proof of the economic value of any trade secret or post a
bond or other security. 
  

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 (iii) None of the foregoing obligations and restrictions
applies to any part of the Confidential Information that the Executive demonstrates was or became generally available to the public other than as a result of a disclosure by the Executive. 
 (iv) The Executive will not remove from the Employer’s premises (except to the extent such removal is
for purposes of the performance of the Executive’s duties at home or while traveling, or except as otherwise specifically authorized by the Employer) any document, record, notebook, plan, model, component, device, or computer software or code,
whether embodied in a disk or in any other form (collectively, the “Proprietary Items”). The Executive recognizes that, as between the Employer and the Executive, all of the Proprietary Items, whether or not developed by the Executive, are
the exclusive property of the Employer. Upon termination of this Agreement by either party, or upon the request of the Employer during the Employment Period, the Executive will return to the Employer all of the Proprietary Items in the
Executive’s possession or subject to the Executive’s control, and the Executive shall not retain any copies, abstracts, sketches, or other physical embodiment of any of the Proprietary Items. 
 (b) Employee Inventions. Each Employee Invention will belong exclusively to the Employer. The
Executive acknowledges that all of the Executive’s writing, works of authorship, and other Employee Inventions are works made for hire and the property of the Employer, including any copyrights, patents, or other intellectual property rights
pertaining thereto. If it is determined that any such works are not works made for hire, the Executive hereby assigns to the Employer all of the Executive’s right, title, and interest, including all rights of copyright, patent, and other
intellectual property rights, to or in such Employee Inventions. The Executive covenants that she will promptly: 
 (i) disclose to the Employer in writing any Employee Invention; 
 (ii) assign to the Employer or to a party designated by the Employer, at the Employer’s request and without additional compensation, all of the Executive’s rights to the Employee Invention for
the United States and all foreign jurisdictions; 
 (iii) execute and deliver to the Employer
such applications, assignments, and other documents as the Employer may request in order to apply for and obtain patents or other registrations with respect to any Employee Invention in the United States and any foreign jurisdictions; 
 (iv) sign all other papers necessary to carry out the above obligations; and 
 (v) give testimony and render any other assistance in support of the Employer’s rights to any Employee
Invention. 
  

 13 

 (c) Notice of Intent to Resign. Except in the event
of a resignation for Good Reason, Executive agrees to provide Employer with 90 days advance notice of her intention to resign (“Notice Period”). During the Notice Period, Executive shall continue in the diligent fulfillment of all duties
of her position and this Agreement. Should Executive fail to provide Employer with the full Notice Period, Executive shall forfeit that portion of her earned pro-rata yearly cash bonus as follows: 
 (90 – (number of full days of advance notice) / 90) X(times) pro-rata earned yearly cash bonus = amount forfeited by
Executive. 
 Pro-rata earned yearly cash bonus is: (unconditional portion of yearly cash bonus, if any, targeted
for Executive in the current Fiscal Year) X (number of full months worked in the current Fiscal Year / 12). 
 (d) NonDisparagement. Executive shall not disparage the Employer or any of its shareholders, directors, officers, employees, or agents. 
 (e) Creative Works. Executive shall not create, assist with or consult on any creative works which
discuss, describe or reference Employer or any executive of Employer. Creative works includes but is not limited to novels, nonfiction writings, any authored work, plays, screenplays, musicals or the like. 
  

	 	7.3	 DISPUTES OR CONTROVERSIES 

 The Executive recognizes that should a dispute or controversy arising from or relating to this Agreement be submitted for adjudication to any court, arbitration panel, or other third party, the
preservation of the secrecy of Confidential Information may be jeopardized. All pleadings, documents, testimony, and records relating to any such adjudication will be maintained in secrecy and will be available for inspection by the Employer, the
Executive, and their respective attorneys and experts, who will agree, in advance and in writing, to receive and maintain all such information in secrecy, except as may be limited by them in writing. 
  

	8.	 NON-COMPETITION AND NON-INTERFERENCE 

  

	 	8.1	 ACKNOWLEDGMENTS BY THE EXECUTIVE 

 The Executive acknowledges that: (a) the services to be performed by her under this Agreement are of a special, unique, unusual, extraordinary, and intellectual character; (b) the
Employer’s business is international in scope and its products are marketed throughout the United States and the world; (c) the Employer competes with other businesses that are or could be located in any part of the United States or the
world; (d) the provisions of this Section 8 are reasonable and necessary to protect the Employer’s business; and (e) in connection with the fulfillment of her duties hereunder and as an employee of the Employer, the Employer will
provide Executive with Confidential Information necessitating the execution of the covenants contained in this Section 8. 
  

	 	8.2	 COVENANTS OF THE EXECUTIVE 

 In consideration of the acknowledgments by the Executive, and in consideration of the compensation and benefits to be paid or provided to the Executive by the Employer, the Executive covenants that during
and for eighteen (18) months following the termination of her employment for any reason, she will not, directly or indirectly: 
  

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 (a) except in the course of her employment hereunder, engage
or invest in, own, manage, operate, finance, control, or participate in the ownership, management, operation, financing, or control of, be employed by, associated with, or in any manner connected with, lend the Executive’s name or any similar
name to, lend Executive’s credit to or render services or advice to, any business whose products or activities compete in whole or in part with the products or activities of the Employer anywhere in the world, provided, however, that the
Executive may purchase or otherwise acquire up to (but not more than) five percent (5%) of any class of securities of any enterprise (but without otherwise participating in the activities of such enterprise) if such securities are listed on any
national or regional securities exchange or have been registered under Section 12(g) of the Securities Exchange Act of 1934, as amended; 
 (b) whether for the Executive’s own account or for the account of any other person, solicit business of the same or similar type being carried on by the Employer, from any
person known by the Executive to be a customer or a potential customer of the Employer, whether or not the Executive had personal contact with such person during and by reason of the Executive’s employment with the Employer; 
 (c) whether for the Executive’s own account or the account of any other person, (i) solicit,
employ, or otherwise engage as an employee, independent contractor, or otherwise, any person who is an employee (or was an employee within two (2) years of the date in question) of the Employer at any time during the Employment Period or in any
manner induce or attempt to induce any employee of the Employer to terminate her or her employment with the Employer; or (ii) interfere with the Employer’s relationship with any person, including any person who at any time during the
Employment Period was an employee, contractor, supplier, or customer of the Employer; or 
 If any covenant in
this Section 8.2 is held to be unreasonable, arbitrary, or against public policy, such covenant will be considered to be divisible with respect to scope, time, and geographic area, and such lesser scope, time, or geographic area, or all of
them, as a court of competent jurisdiction may determine to be reasonable, not arbitrary, and not against public policy, will be effective, binding, and enforceable against the Executive. 
 The period of time applicable to any covenant in this Section 8.2 will be extended by the duration of any violation by
the Executive of such covenant. 
  

	9.	 GENERAL PROVISIONS 

  

	 	9.1	 INJUNCTIVE RELIEF AND ADDITIONAL REMEDY 

 The Executive acknowledges that the injury that would be suffered by the Employer as a result of a breach of the provisions of this Agreement (including any provision of Sections 7
and 8) would be irreparable and that an award of monetary damages to the Employer for such a breach would be an inadequate remedy. Consequently, the Employer will have the right, in addition to any other rights it may have, to obtain injunctive
relief to restrain any breach or threatened breach or otherwise to specifically enforce any provision of this Agreement, and the Employer will not be obligated to post bond or other security in seeking such relief. 
  

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	 	9.2	 COVENANTS OF SECTIONS 7 AND 8 ARE ESSENTIAL AND INDEPENDENT COVENANTS 

 The covenants by the Executive in Sections 7 and 8 are essential elements of this Agreement, and without the
Executive’s agreement to comply with such covenants, the Employer would not have entered into this Agreement or employed the Executive. The Employer and the Executive have independently consulted with their respective counsel and have been
advised in all respects concerning the reasonableness and propriety of such covenants, with specific regard to the nature of the business conducted by the Employer. 
 If the Executive’s employment hereunder expires or is terminated, this Agreement will continue in full force and effect as is necessary or appropriate to enforce the covenants
and agreements of the Executive in Sections 7 and 8. 
  

	 	9.3	 REPRESENTATIONS AND WARRANTIES BY THE EXECUTIVE 

 The Executive represents and warrants to the Employer that the execution and delivery by the Executive of this Agreement do not, and the performance by the Executive of the
Executive’s obligations hereunder will not, with or without the giving of notice or the passage of time, or both: (a) violate any judgment, writ, injunction, or order of any court, arbitrator, or governmental agency applicable to the
Executive; or (b) conflict with, result in the breach of any provisions of or the termination of, or constitute a default under, any agreement to which the Executive is a party or by which the Executive is or may be bound. The Executive further
specifically represents and warrants that she is not subject to, nor will she violate, any agreement not to compete upon the execution and delivery by her of this Agreement. 
 The Executive represents and warrants that she will not utilize or divulge any proprietary materials or information from her previous employers and acknowledges that Employer has
prohibited Executive from bringing any such materials on to Employer’s premises and has advised Executive that Executive’s failure to adhere to these prohibitions will subject Executive to immediate termination. 
  

	 	9.4	 OBLIGATIONS CONTINGENT ON PERFORMANCE 

 The obligations of the Employer hereunder, including its obligation to pay the compensation provided for herein, are contingent upon the Executive’s performance of the
Executive’s obligations hereunder. 
  

	 	9.5	 WAIVER 

 The rights and remedies of the parties to this Agreement are cumulative and not alternative. Neither the failure nor any delay by either party in exercising any right, power, or privilege under this
Agreement will operate as a waiver of such right, power, or privilege, and no single or partial exercise of any such right, power, or privilege will preclude any other or further exercise of such right, power, or privilege or the exercise of any
other right, power, or privilege. To the maximum extent permitted by applicable law, (a) no claim or right arising out of this Agreement can be discharged by one party, in whole or in part, by a waiver or renunciation of the claim or right
unless in writing signed by the other party; (b) no waiver that may be given by a party will be applicable except in the specific instance for which it is given; and (c) no notice to or demand on one party will be deemed to be a waiver of
any obligation of such party or of the right of the party giving such notice or demand to take further action without notice or demand as provided in this Agreement. 
  

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	 	9.6	 BINDING EFFECT; DELEGATION OF DUTIES PROHIBITED 

 This Agreement shall inure to the benefit of, and shall be binding upon, the parties hereto and their respective successors, assigns, heirs, and legal representatives, including any
entity with which the Employer may merge or consolidate or to which all or substantially all of its assets may be transferred. The duties and covenants of the Executive under this Agreement, being personal, may not be delegated or assigned.

  

	 	9.7	 NOTICES 

 All notices, consents, waivers, and other communications under this Agreement must be in writing and will be deemed to have been duly given when (a) delivered by hand (with written confirmation of
receipt), (b) sent by facsimile (with written confirmation of receipt), provided that a copy is mailed by registered mail, return receipt requested and signed for by the party required to receive notice, or (c) when received by the
addressee, if sent by a nationally recognized overnight delivery service (receipt requested), in each case to the appropriate addresses and facsimile numbers set forth below (or to such other addresses and facsimile numbers as a party may designate
by notice to the other parties): 
 If to Employer: 
 BMC Software, Inc. 
 2101 CityWest Blvd 
 Houston, Texas 77042 
 Telephone No.: (713) 918-8800 
 Facsimile No.:713-918-1110 
 Attn: General
Counsel 
 If to the Executive: 
 Hollie S. Castro 
 [Withheld] 
 Houston, TX 
  

	 	9.8	 ENTIRE AGREEMENT; AMENDMENTS 

 Except as provided in (a) plans and programs of the Employer referred to in Sections 3.2 through 3.6, and (b) any signed written agreement contemporaneously or hereafter executed by the Employer
and the Executive, this Agreement contains the entire agreement between the parties with respect to the subject matter hereof. All prior understandings and agreements relating to the subject matter of this Agreement, including, without
limitation, the letter dated August 7, 2009, are hereby superseded and expressly terminated. Notwithstanding the foregoing, this Agreement shall not be construed to supersede any stock option agreements or restricted stock agreements
entered into between Executive and Employer at any time prior to the execution of this Agreement. This Agreement may not be amended orally, but only by an agreement in writing signed by the parties hereto. 
  

 17 

	 	9.9	 GOVERNING LAW 

 This Agreement will be governed by the laws of the State of Texas without regard to conflicts of laws principles. 
  

	 	9.10	 ARBITRATION 

 In the event that there shall be any dispute arising out of or in any way relating to this Agreement, the contemplated transactions, any document referred to or incorporated herein by reference or
centrally related to the subject matter hereof, or the subject matter of any of the same, the parties covenant and agree as follows: 
 (a) The parties shall first use their reasonable best efforts to resolve such dispute among themselves, with or without mediation. 
 (b) If the parties are unable to resolve such dispute among themselves, such dispute shall be submitted to
binding arbitration in Houston, Texas, under the auspices of, and pursuant to the rules of, the American Arbitration Association’s Commercial Arbitration Rules as then in effect, or such other procedures as the parties may agree to at the time,
before a tribunal of three (3) arbitrators, one of which shall be selected by the Executive, one of which shall be selected by the Employer, and the third of which shall be selected by the two (2) arbitrators so selected. Any award issued
as a result of such arbitration shall be final and binding between the parties, and shall be enforceable by any court having jurisdiction over the party against whom enforcement is sought. A ruling by the arbitrators shall be non-appealable. The
parties agree to abide by and perform any award rendered by the arbitrators. If either the Executive or Employer seeks enforcement of the terms of this Agreement or seeks enforcement of any award rendered by the arbitrators, then the prevailing
party (designated by the arbitrators) to such proceeding(s) shall be entitled to recover its costs and expenses (including applicable travel expenses) from the non-prevailing party, in addition to any other relief to which it may be entitled. If a
dispute arises and one party fails or refuses to designate an arbitrator within thirty (30) days after receipt of a written notice that an arbitration proceeding is to be held, then the dispute shall be resolved solely by the arbitrator
designated by the other party and such arbitration award shall be as binding as if three (3) arbitrators had participated in the arbitration proceeding. Either the Executive or the Employer may cause an arbitration proceeding to commence by
giving the other party notice in writing of such arbitration. Executive and the Employer covenant and agree to act as expeditiously as practicable in order to resolve all disputes by arbitration. Notwithstanding anything in this section to the
contrary, neither Executive nor the Employer shall be precluded from seeking court action in the event the action sought is either injunctive action, a restraining order or other equitable relief. The arbitration proceeding shall be held in English.

 (c) Legal process in any action or proceeding referred to in the preceding section may be
served on any party anywhere in the world. 
 (d) Except as expressly provided herein and except
for injunctions and other equitable remedies that are required in order to enforce this Agreement, no action may be brought in any court of law and EACH OF THE PARTIES WAIVES ANY RIGHTS THAT IT MAY HAVE TO BRING A CAUSE OF ACTION IN ANY COURT OR IN
ANY PROCEEDING INVOLVING A JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW. Each party acknowledges that it has been represented by legal counsel of its own choosing and has been advised of the intent, scope and effect of this Section 9.10 and has
voluntarily entered into this Agreement and this Section 9.10. 
  

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 (e) Excluded from this Section 9.10 are any claims for
temporary injunctive relief to enforce Sections 7 and 8 of this Agreement. 
  

	 	9.11	 SECTION HEADINGS, CONSTRUCTION 

 The headings of Sections in this Agreement are provided for convenience only and will not affect its construction or interpretation. All references to “Section” or “Sections” refer to
the corresponding Section or Sections of this Agreement unless otherwise specified. All words used in this Agreement will be construed to be of such gender or number as the circumstances require. Unless otherwise expressly provided, the word
“including” does not limit the preceding words or terms. 
  

	 	9.12	 SEVERABILITY 

 If any provision of this Agreement is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of this Agreement will remain in full force and effect. Any provision of
this Agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable. 
  

	 	9.13	 COUNTERPARTS 

 This Agreement may be executed in one or more counterparts, each of which will be deemed to be an original copy of this Agreement and all of which, when taken together, will be deemed to constitute one
and the same agreement. 
  

	 	9.14	 WAIVER OF JURY TRIAL 

 THE PARTIES HERETO HEREBY WAIVE A JURY TRIAL IN ANY LITIGATION WITH RESPECT TO THIS AGREEMENT. 
  

	 	9.15	 WITHHOLDING OF TAXES AND OTHER EMPLOYEE DEDUCTIONS 

 The Employer may withhold from any payments and benefits made pursuant to this Agreement all federal, state, city, and other taxes as may be required pursuant to any law or
governmental regulation or ruling and all other normal deductions made with respect to the Employer’s employees generally. 
  

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 IN WITNESS WHEREOF, the parties have executed and delivered this Agreement
as of the date first written above. 
  

			
	 EMPLOYER:
  
 BMC Software, Inc.

		
	By:	 	/s/ ROBERT E. BEAUCHAMP
	 Name: Robert E. Beauchamp

	 Title:  President & Chief Executive Officer

	
	EXECUTIVE:
	
	 /s/ HOLLIE S. CASTRO
 Hollie Castro

  

 20 

					
	 Hollie Castro
	 		 	Attachment A

 BMC SOFTWARE, INC. 
 Executive Employment Agreement 
 Cash Bonus
Description 
 Executive Incentive Plan 
 The Executive will, during the Employment Period, be permitted to participate in the BMC Annual Executive Incentive Plan that may be in effect from time to time. During the Employment Period, the
Executive will be eligible to receive a target incentive, which currently is 100% of base salary. The actual amount received is not guaranteed and is dependent on the performance of the Company and the Executive in accordance with the BMC Annual
Executive Incentive Plan established for each fiscal year during the Employment Period. 
 Each fiscal year, the
Executive will receive a detailed description of the BMC Annual Executive Incentive Plan and the targeted measures and objectives for that year. 
 Notwithstanding the foregoing, for purposes of the performance period commencing on October 1, 2009, and ending on March 31, 2010, the Executive will receive a cash bonus equal to at least
one-half (1/2) of the Executive’s target bonus opportunity for such period, regardless of the performance of the Employer during such performance period. If the performance of the Employer during such performance period would entitle the
Executive to a greater cash bonus for such period, as determined in accordance with this Attachment A and the terms of the BMC Annual Executive Incentive Plan, the Executive will receive the greater cash bonus. 
 Long-Term Incentive Plan 
 The Executive will, during the Employment Period, be permitted to participate in the BMC Long-Term Incentive Plan that may be in effect from time to time. During the Employment Period, the Executive will
be eligible to receive a target incentive as determined by the Compensation Committee. The actual amount received is not guaranteed and is dependent on the performance of the Company and the Executive in accordance with the BMC Long-Term Incentive
Plan established for each fiscal year during the Employment Period. 
 Each fiscal year, the Executive will
receive a detailed description of the BMC Long-Term Incentive Plan and the targeted measures and objectives for that year. 
 Notwithstanding the foregoing, the initial target award granted to the Executive pursuant to the Long-Term Incentive Plan will be equal to $400,000 and will be granted at the beginning of the next fiscal
year of the Employer commencing after the Effective Date, in accordance with the Employer’s normal practices for granting such awards. As a first-time participant in the LTIP, 50% of the LTIP Target Amount ($200,000) will be eligible for a
payout based on the performance period beginning April 1, 2010 and ending September 30, 2011. The remaining 50% ($200,000) will be eligible for a payout based on the performance period beginning April 1, 2010 and ending March 31,
2013. Each actual payout will be determined based upon corporate performance as determined under the LTIP and continued employment. 
  

 21

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