Document:

<PAGE>

EXHIBIT 10.9

                        PAYPHONE FIELD SERVICES AGREEMENT

"NSC":             NSC COMMUNICATIONS PUBLIC SERVICES CORPORATION
                   6920 KOLL CENTER PARKWAY, SUITE 211
                   PLEASANTON, CALIFORNIA 94566
                   TEL: (925) 461-4200
                   FAX: (925) 461-5000

"COMPANY":         DAVEL COMMUNICATIONS, INC.
                   1001 LAKESIDE AVENUE
                   NORTH POINT TOWER, 7TH FLOOR
                   CLEVELAND, OH 44114
                   TEL: (800) 333-9920
                   FAX: (216) 875-4339
                   E-MAIL: WMCGEE@DAVELCOMM.COM

EFFECTIVE DATE:    DATE OF EXECUTION BY NSC INDICATED BELOW.

This Payphone Field Services Agreement ("Agreement") is entered into between NSC
and COMPANY as of the Effective Date.

         1.   INITIAL TERM: TWO (2) YEARS, commencing on the Effective Date.

         2.   COVERED TELEPHONES: The pay telephones owned and/or controlled
by COMPANY that are subject to this Agreement (the "Covered Telephones") are
listed on Schedule 1, attached hereto.

         3.   MANAGEMENT SERVICES: As set forth in Agreement and Exhibits.

         4.   TERMS AND CONDITIONS: This Agreement is subject to the terms
and conditions attached hereto consisting of 4 pages and the Attachments listed
below.

         5.   ATTACHMENTS: Terms and Conditions

                           Exhibit A      - Initial Services
                           Exhibit B      - Standard Services
                           Exhibit B-1    - List of Standard Repairs and
                                            Non-Standard Repairs
                           Exhibit B-2    - Polling Services
                           Exhibit C      - Initial Services, Pre-Site and
                                            Non-Standard Repairs Fee Schedule
                           Exhibit D      - Monthly Management Fees Calculation
                           Schedule 1     - Covered Telephone List
                           Schedule 2     - NSC Policies and Procedures

The parties have entered into this Agreement as of the Effective Date (which is
the date this Agreement is signed by NSC as shown below).

COMPANY                                   NSC
By: /s/ WOODY M. MCGEE                    By: /s/ MICHAEL F. BRANDIS
    ---------------------------               ----------------------------------
Print Name: Woody M. McGee                    Print Name: Michael F. Brandis
Print Title: Chairman and Chief               Print Title: Vice President and
              Executive Officer               General Counsel
                                              Effective Date: October 17, 2003

<PAGE>

EXHIBIT 10.9

                              TERMS AND CONDITIONS

These terms and conditions are part of the Payphone Field Services Agreement
("Agreement") between NSC and COMPANY. Capitalized terms used in this Agreement
and not otherwise defined have the meanings set forth on the cover page.

Section 1. Term. Except as otherwise provided in this Agreement, this Agreement
shall remain in full force and effect for the Initial Term commencing on the
Effective Date and shall be automatically renewed for successive 1-year periods
(each, a "Renewal Term") thereafter unless written notice of termination is
given by one of the parties hereto not less than ninety (90) days prior to the
expiration of the Initial Term or any Renewal Term.

Section 2. Covered Telephones. Concurrently with the execution of this
Agreement, COMPANY will deliver to NSC a written schedule of the pay telephones
that are subject to this Agreement. Each such pay telephone shall be deemed a
"Covered Telephone." This schedule may be amended from time to time as pay
telephones are added and/or deleted from the Covered Telephone list, provided
that the Company provides at least thirty (30) days prior written notice to NSC
of any such change in this list. Covered Telephones can only be deleted from
Covered Telephone list if they are sold to a third party unrelated to COMPANY or
any of its subsidiaries or affiliates, or turned off and removed from field
service by COMPANY or at COMPANY's direction, in accordance with this Agreement.

Section 3. Management Services; Management Fees and Other Charges. NSC shall
provide the services described in the Exhibits hereto (the "Management
Services"). All Management Services will be performed in accordance with NSC's
standard policies and procedures (the "Policies and Procedures"), which are set
forth in Schedule 2 attached hereto. Within thirty (30) days after the end of
each calendar month during which Management Services were performed (the
"Service Month"), NSC shall deliver to COMPANY a written statement (each, a
"Monthly Statement") that specifies: (a) the total Management Fees applicable to
that Service Month; (b) the amount deducted by NSC from collections as
recoupment for all charges and fees, including without limitation payment
towards the Management Fees, to be paid NSC for the subject Service Month; and
(c) the remaining amount of the Management Fees and all other charges and fees
to be paid NSC for the subject Service Month, if any. Such Management Fees will
be calculated in accordance with Exhibit D attached hereto. Each Covered
Telephone shall be subject to the Management Fees applicable to an entire
Service Month if the subject pay telephone is included under this Agreement as a
Covered Telephone for all or any portion of the subject Service Month. Under
this Agreement, COMPANY hereby (i) authorizes NSC to recoup all Management Fees,
charges and fees due and payable to NSC hereunder from any amounts collected on
behalf of COMPANY from Covered Telephones and/or through services rendered
hereunder and (ii) agrees that before such collections are tendered to COMPANY,
all Management Fees, charges and fees due and payable to NSC hereunder will be
drawn by NSC directly from said collections and paid to NSC . If upon
termination of this Agreement such collections have not been sufficient to
satisfy such Management Fees, charges or fees due and payable to NSC hereunder,
COMPANY will immediately pay any unsatisfied amount together with related
interest in the maximum amount allowable by law. The recoupment amount to be
paid NSC in any month shall include any Management Fees, charges or fees that
have not been satisfied in any prior month subject to late fees and interest as
further set forth in this Section 3. If any Monthly Statement shows an amount
owing NSC that was not or could not be satisfied through deduction from
collections, payment of such amount owing shall be due upon receipt of the
Monthly Statement, subject to ten percent (10%) interest if said amount has not
been remitted to NSC no later than thirty (30) days from the Monthly Statement
date. The foregoing shall be in addition to any and all other remedies available
to NSC in law or equity due to COMPANY's failure to pay any amount due under
this Agreement.

Section 4. Relationship; Indemnification. The terms of this Agreement will not
create between NSC (and any person employed by or conducting business with NSC)
and COMPANY a partnership, employer/employee relationship, or joint venture.
Provided that NSC exercises its authority in accordance with this Agreement.
COMPANY shall defend, indemnify, and hold harmless NSC and its employees,
directors, agents, and assigns from all liability, claims, damages, or loss
(including, without limitation, attorney fees, costs, and expenses) related to
or arising out of NSC's proper exercise of such authority.

Section 5. Insurance. NSC shall maintain public liability insurance against any
claims for bodily injury, death, and damage to property sustained by any person
occasioned by an accident arising out of or resulting NSC's performance or
nonperformance under this Agreement with limits of not less than $2,000,000 for
bodily injury or death to any one or more persons in any one accident, and not
less than $2,000,000 for property damage. COMPANY shall maintain insurance
adequate to cover its risks related to maintaining the Covered Telephones. NSC
and COMPANY each shall carry such insurance in responsible companies licensed to
do business in each state in which a Covered Telephone is located and shall

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

                                       2

<PAGE>

EXHIBIT 10.9

furnish evidence of such insurance coverage to the other party upon request.

Section 6. Liability. NSC shall not be liable for any indirect, special,
incidental, consequential, or punitive loss or damage of any kind, including
lost profits (whether or not NSC had been advised of the possibility of such
loss or damage), by reason of any act or omission in its performance under this
Agreement. The maximum amount that NSC will be liable for in connection with any
action arising out of this Agreement or related to NSC's performance under this
Agreement (whether such action is based in tort, contract, or otherwise) shall
be the Management Fees received by NSC under this Agreement.

Section 7. Nonsolicitation and Nondisclosure. (a) During the term of this
Agreement and for a period of twenty four (24) months after termination, for any
reason, of this Agreement, neither party shall (i) solicit, induce, or attempt
to induce any entity it knows to be a customer of the other, whether such
customer exists as of the date of this Agreement or arises during the term of
this Agreement (each, a "Customer") to cease doing business with such other
party; (ii) otherwise interfere in any way with the business or operations of
such other party; or (iii) assist others in doing either of the foregoing; (b)
Each party agrees that it shall not during the term of this Agreement or any
time thereafter, disclose to any person the terms or contents of this Agreement.
Any technical or business information or data ("Information") disclosed or
furnished by one party to the other shall remain the property of the disclosing
party. When in tangible form, the Information shall be returned upon request.
All such Information shall be kept confidential by the receiving party and be
used only in the receiving party's performance under this Agreement, unless the
Information was previously known to the receiving party without any obligation
of confidentiality or is made public by the disclosing party. Without limiting
the foregoing, neither party shall directly or indirectly, without the prior
written consent of the other party, use or divulge to any other person or entity
(other than for the purposes of fulfilling its obligations under this Agreement)
any Information relating to the other party's financial information, customer
lists, marketing methods, personnel information, and trade secrets.

Section 8. Regulatory Approvals. This Agreement is subject to the applicable
tariffs relating to telephone service and to whatever regulatory or governmental
orders, rules, or regulations as may be applied to them from time to time.

Section 9. Default. Each of the following are events of default (each, an "Event
of Default"): (a) failing to perform or otherwise breach any agreement, term,
covenant, or condition contained in this Agreement and such failure continues
for thirty (30) days after written notice thereof from the other party, or if
failure is of such a nature that it cannot be cured within such thirty (30) day
period and the defaulting party fails to commence to cure the default within
such thirty (30) day period or thereafter fails to diligently continue to cure
such default within a reasonable time.

Section 10. General.

(a) This Agreement supersedes all prior oral or written negotiations,
understandings, or agreements between the parties with respect to the subject
matter hereof. Except as otherwise set forth herein there are no agreements,
understandings, commitments, representations, or warranties with respect to the
subject matter hereof except as expressly set forth in this Agreement.

(b) Without waiver of the foregoing provisions, all rights, benefits,
liabilities, and obligations of the parties hereto shall inure to the benefit of
and be binding upon their respective successors and permitted assigns. A party
hereto may not assign this Agreement without the prior written consent of the
other party hereto.

(c) A party's waiver of a breach of any provision of this Agreement shall not
affect the parties' rights as to further breaches or rights under any other
provision. Any modification of this Agreement or waiver of its terms must be in
writing and signed by the party to be bound.

(d) This Agreement may be executed in two or more counterparts, each of which
shall be deemed an original, but all of which shall constitute one and the same
instrument. This Agreement may be executed with the signatures to be transmitted
by facsimile. A facsimile signature shall be treated for all purposes as an
original signature.

(e) Each provision of this Agreement is intended to be severable. If any
provision hereof shall be determined by a court of competent jurisdiction to be
illegal or invalid for any reason whatsoever, such provision shall be severed
from this Agreement and shall not affect the validity of the remainder of this
Agreement, unless the essential purposes of this Agreement would thereby be
confounded.

(f) The exercise by either party of any of its rights, remedies, or elections
under the terms of this Agreement shall not prejudice or preclude such party's
rights to exercise at any other time the same or any other right, remedy, or
election it may have under this Agreement, at law, or in equity.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

                                       3

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EXHIBIT 10.9

(g) The headings of the Sections of this Agreement are inserted for convenience
of reference only and shall not in any manner affect the construction or meaning
of anything herein contained.

(h) All notices and other communications required or permitted under this
Agreement shall be in writing and hand delivered, sent by registered first class
mail, postage pre-paid, electronic mail ("email") or sent by nationally
recognized express courier service to the recipient party's address first set
forth above, or at such other address as any party shall notify the other party.
Such notices and other communications shall be effective upon (i) receipt if
delivered directly by hand or by email, (ii) three (3) days after mailing if
sent by mail, and (iii) one (1) day after dispatch if sent by express overnight
courier.

(i) The parties hereto agree to submit to binding arbitration any controversy or
claim arising out of or related to this Agreement, or any claimed breach of this
Agreement. A single arbitrator chosen by mutual consent of the parties will hear
the arbitration. The arbitration will be conducted in accordance with the
commercial arbitration rules of the American Arbitration Association then in
effect. The arbitrator shall conclude the arbitration and issue an award no
later than one hundred eighty (180) days following service of the demand for
arbitration by either of the parties. Judgment upon the arbitrator's award may
be entered in any court of competent jurisdiction. The prevailing party will be
entitled to an award of all its arbitration fees and costs and attorney fees and
costs, including expert witness fees.

(j) In the event of any legal proceeding of any kind between the parties hereto
arising out of or related to this Agreement, whether at law or in equity,
including (without limitation) any arbitration, the prevailing party will be
entitled to recover its actual costs (including all court and arbitration costs)
and actual attorney fees, in addition to any other relief to which such party
may be entitled.

(k) This Agreement will be governed by and construed in accordance with the laws
of the State of California without regard to its conflict of laws principals.
Any arbitration under this Agreement shall be conducted within a fifty (50) mile
radius of NSC offices in the City of Pleasanton, California. Any legal
proceeding arising out of or related to this Agreement shall be brought and
litigated in the State Courts located in Alameda County, California, or in the
Federal Courts located in the City and County of San Francisco.

(l) Neither party shall be liable for any breach or default under this Agreement
if such breach or default arises directly from an act of God, labor dispute,
war, inevitable accident, national emergency, enactment, rule, order, or act of
any governmental instrumentality (whether federal, state, or local), or any
other cause beyond its reasonable control; provided that the party whose
performance is delayed gives prompt notice of the same to the other party and
the time for performance is extended only as long as such condition exists.

                          END OF TERMS AND CONDITIONS.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

                                       4

<PAGE>

EXHIBIT 10.9

                                    EXHIBIT A

                                INITIAL SERVICES

A.       Description of Initial Services.

1.       Each Covered Telephone and enclosure (collectively, the "Equipment")
will be inspected.

2.       The type of Equipment will be recorded and logged into the NSC's
data-base.

3.       The Equipment will be repaired to bring the Equipment up to working
condition (the "Initial Repairs"). All defective parts will be returned to
COMPANY if requested in writing by COMPANY.

4.       COMPANY will provide or authorize NSC to obtain the keys to all
Equipment. If any Equipment has less than two (2) keys, NSC shall re-key the
Equipment using COMPANY-provided locks and keys.

B.       Management Fee for Initial Services.

1. COMPANY will pay NSC all its approved costs (see approval terms below) to
make the Initial Repairs or otherwise provide NSC with the appropriate parts or
equipment or replace such parts or equipment provided NSC. NSC shall be
reimbursed in full for all parts, equipment and major work (for example,
electrical and phone line installation or repair and any expenditure necessary
to bring the Covered Telephones and any ancillary equipment up to NSC's
operating specifications). NSC will notify COMPANY of the estimated costs
associated with these repairs prior to undertaking the work. Upon receipt of
such notification, COMPANY will notify NSC in writing (letter, fax or email) of
(a) its approval of the work and estimated expense, or (b) its approval for NSC
to remove the subject telephone.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

<PAGE>

EXHIBIT 10.9

                                    EXHIBIT B

                                STANDARD SERVICES

         Description of Standard Services.

1. Collection

                           NSC shall collect all coins from each Covered
                           Telephone at the times scheduled by NSC. Subject to
                           Section 4 of this Exhibit B below, NSC shall provide
                           Customer with electronic data regarding polling
                           information reflecting all coin gain from the
                           preceding week. NSC shall wire transfer no later than
                           Wednesday of each week the preceding week's Collected
                           Amount ("Collected Amount" as defined herein is the
                           total amount collected from Covered Telephones during
                           the scheduled collection period pursuant to NSC's
                           collection, counting, and reconciliation policies
                           minus NSC's recoupment of all fees and charges due
                           and payable to NSC under this Agreement). All
                           reconciliation processes shall be completed in
                           accordance with standard NSC accounting policies. The
                           final reconciliation shall be completed as part of
                           the Monthly Statement under Section 2 of this
                           Agreement.

2. Maintenance

                           At each collection, NSC shall cause each Covered
                           Telephone to be cleaned and inspected to determine if
                           "Standard Repairs" or "Non-Standard Repairs" are
                           necessary (see Exhibit B-1 for list of Standard
                           Repairs and Non-Standard Repairs). At least once
                           every ninety (90) days all the working parts
                           (including those listed on Exhibit B-1) of the
                           Covered Telephones will be inspected to determine if
                           any Standard Repairs or Non-Standard Repairs are
                           necessary. If it is determined that Standard Repairs
                           are needed, then NSC shall make such repairs within
                           72 hours of such determination. The fee NSC shall
                           charge COMPANY for Standard Repairs is set forth in
                           Item 1 of Exhibit D. If NSC determines that
                           Non-Standard Repairs are needed, then NSC shall cause
                           the Non-Standard Repairs to be made within 72 hours.
                           The fee NSC shall charge COMPANY for Non-Standard
                           Repairs is set forth in Exhibit C.

3. Quality and Security

                           NSC shall actively monitor its internal quality and
                           security operations in accordance with the Policies
                           and Procedures.

4. Polling Services

                           Upon COMPANY's written request, NSC shall provide
                           polling service to the Covered Telephones (as
                           described in Exhibit B-2),. The cost of polling
                           service for each Covered Telephone is included in the
                           Standard Services Fee set forth in Exhibit D. At
                           COMPANY's written request and NSC's subsequent
                           approval, NSC will provide the type of polling
                           service chosen by COMPANY to COMPANY-owned or managed
                           pay telephones that are not Covered Telephones. The
                           polling service fee for the non-Covered Telephones
                           shall be as set forth in Exhibit B-2 and shall be
                           paid as part of the total monthly Management Fee due
                           to NSC.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

<PAGE>

EXHIBIT 10.9

                                   EXHIBIT B-1

                LIST OF STANDARD REPAIRS AND NON-STANDARD REPAIRS

A.       "Standard Repairs" includes the parts and labor to repair or replace
the following:

         1.       Battery

         2.       Coin return lever

         3.       Coin mechanism

         4.       Cradle

         5.       Handset

         6.       Keypad assembly

         7.       Lights

         8.       Relay

         9.       Trigger switch

         10.      Intellicall transformer

         11.      Upper housing

         12.      Faceplate

         13.      Electronic Coin Mechanism

         14.      Board Replacement

B.       "Non-Standard Repairs" are all repairs other than Standard Repairs and
include (without limitation) the parts and labor to repair or replace the
following:

         1.       Lower housing

         2.       Enclosure

         3.       Pedestal

         4.       Backplate

         5.       Phone line and conduit to D-Marc

         If NSC reasonably determines that the cost to repair any Covered
         Telephone exceeds its replacement value, the replacement of the Covered
         Telephone shall be a Non-Standard Repair.

         * For items numbered 11,12,13, and 14 in Section A above of this
Exhibit B-1, NSC will not charge COMPANY for parts in the event COMPANY provides
NSC with such parts or replaces such parts in NSC's inventory. For items in
Section B above of this Exhibit B-1, COMPANY will supply such parts and NSC will
charge COMPANY only for the labor costs for such replacements.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

<PAGE>

EXHIBIT 10.9

                                   EXHIBIT B-2

                                POLLING SERVICES

1. Turnkey Polling. If COMPANY chooses turnkey polling service ("Turnkey
Polling") for a Covered Telephone, then NSC shall:

         (a) poll each subject Covered Telephone, Sunday through Saturday;

         (b) review all rate files for the subject Covered Telephones to ensure
that they are accurate (for example, by confirming correct charges and proper
routing of 0+ and 1+ calls);

         (c) make changes to rate files as requested by COMPANY in writing
(letter, fax or email)*;

         (d) send to COMPANY polling data for the subject Covered Telephones
Monday through Friday, except holidays;

         (e) collect SMDR data from the subject Covered Telephones and provide
the data to COMPANY upon request; and

         (f) download programs and rates into the subject Covered Telephones as
needed during NSC's standard business hours (4:00am PST to 6:00pm PST Monday
through Friday, except holidays).

* The actual cost of rate file additions, deletions, changes or filings (the
"Rate File Charges") will be billed to the COMPANY by NSC and paid by the
COMPANY to NSC as part of the monthly Management Fees, COMPANY provides NSC with
COMPANY-required rate files.

2. NSC will provide COMPANY with polling and call data record information (i.e.,
"CDR" data) on a daily basis.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

<PAGE>

EXHIBIT 10.9

                                    EXHIBIT C

        INITIAL SERVICES, PRE-SITE AND NON-STANDARD REPAIRS FEE SCHEDULE

PRE-SITE FEE

<TABLE>
<S>                                                                    <C>
Reviewed for the purpose of assessing new Telephones installations     $        per new location
</TABLE>

GENERAL INSTALLATION

<TABLE>
<S>                                            <C>
Wooden enclosure/backplate*                    $        (labor charges only)
Each additional                                $        (labor charges only)
Wallmount Enclosure*                           $        (labor charges only)
Each additional                                $        (labor charges only)

Walk-up Enclosure*                             $        (labor charges only)
Each additional                                $        (labor charges only)

Mast                                           $

Bumper Posts (2)                               $

Concrete Pad (2 x 3 x 6)                       $

Removals                                       $

Standard Telco wiring and power repairs        $
</TABLE>

*COMPANY is not required to use NSC for the labor required to implement such
installations. COMPANY shall notify NSC in writing of its election to (a) use
NSC for such labor or (b) otherwise seek bids from third parties.

RE-KEYING AND REPLACING LOCKS

<TABLE>
<S>                                            <C>
Abloy lock                                     $
Medeco lock                                    $
</TABLE>

All other lock types will be replaced with an Abloy or Medeco lock as
applicable.

UPGRADE AND EXCHANGE WITHOUT REMOVAL OF EXISTING EQUIPMENT

<TABLE>
<S>                                            <C>
Enclosure with pedestal                        $

Enclosure only                                 $
</TABLE>

ELECTRICAL. Electrical Fee to be determined and approved by both parties in
writing on case-by-case basis in advance of NSC performing any electrical work
(including wiring, conduit, and power line installation, other than "Standard
Telco" wiring and power repairs).

OTHER. Other Fees for all other Non-Standard Repairs to be determined and
approved by both parties in writing on a case-by-case basis in advance of NSC
performing such repair.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

<PAGE>

EXHIBIT 10.9

                                    EXHIBIT D

                       MONTHLY MANAGEMENT FEE CALCULATION

Total Monthly Management Fee = (Total amount of: Item 1 plus Item 2 plus Item 3
plus Item 4 below).

1. Standard Services Fee for Standard Services (including Standard Repairs)
performed on a Covered Telephone during a Service Month are as follows:

         a. $        per Covered Telephone in the states of California, Oregon,
Washington, Nevada and Arizona, regardless of the amount, if any, collected from
or earned by any and all Covered Telephones;

PLUS

2. Non-Standard Repairs Fee, calculated in accordance with Exhibit C to the
Agreement, for Non-Standard Repairs performed during the subject Service Month.

PLUS

3. Applicable Rate File Charges in accordance with Exhibit B-2.

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

<PAGE>

EXHIBIT 10.9

                                   SCHEDULE 1

                             COVERED TELEPHONE LIST

                           [TO BE PROVIDED BY COMPANY]

                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03

<PAGE>

EXHIBIT 10.9

                                   SCHEDULE 2

                           NSC POLICIES AND PROCEDURES

NSC WILL APPLY TO COMPANY'S COVERED TELEPHONES THE SAME STANDARDS, PROCEDURES,
POLICIES AND GUIDELINES REGARDING OPERATION, MAINTENANCE AND COIN
COLLECTION/MANAGEMENT AS IT DOES TO NSC-OWNED PUBLIC PAYPHONES.
                                                                   NSC Payphone/
                                                                 Managed Phones/
                                                    Paypyone Field Services Agr/
                                                                          1-8-03<PAGE>

EXHIBIT 10.10

                                                                 EXECUTION DRAFT

                           COMM SOUTH COMPANIES, INC.

                          COMMERCIAL SERVICES AGREEMENT

                  1.       Local Dial Tone Service; Rates. Comm South Companies,
Inc. ("CSC"), a Texas corporation operating as a debtor-in-possession under
Chapter 11 of Title 11 of the United States Bankruptcy Code, as amended, hereby
agrees to provide, and the corporation whose name and address are set forth
under the caption "Subscriber" on the signature page to this Agreement
("Subscriber") hereby agrees to accept from CSC, local telephone service for the
pay telephones identified on Exhibit "A" attached to this Agreement and
incorporated herein by this reference (the "Service" or the "Services"), which
pay telephones are now or in the future owned or controlled by or associated
with Subscriber (the "Eligible Phones"), upon the terms and subject to the
conditions set forth in this Agreement and consistent with applicable federal
and state laws, rules and regulations. CSC and Subscriber mutually agree that
such Exhibit "A" may be amended from time to time to add additional Eligible
Phones or remove Eligible Phones that are no longer in service. Subscriber
agrees to provide CSC with a minimum of ten thousand five hundred (10,500)
mutually agreed upon Eligible Phones for exclusive Services (the "Minimum
Commitment") during the first ninety (90) days of the Initial Term and to
maintain such Minimum Commitment for the remainder of the Initial Term.

                  Subscriber agrees to pay for Service according to CSC's
published rates or applicable tariffs (the "Rates and Tariffs"), which may be
updated from time to time at CSC's sole discretion. A summary of the current
applicable Rates by state and zone are listed on the attached schedule
identified as Exhibit "B" (the "Current Rate Schedule"), a copy of which is
attached hereto and incorporated herein by reference. The parties hereto
recognize and agree that the Current Rate Schedule is an integral part of this
Agreement and that the savings to be realized by Subscriber in connection
therewith represent a material inducement for Subscriber to enter into this
Agreement. In the event CSC shall be subject to any Rate, cost or Tariff
increase, or Carrier Access Billing rates decrease during the term(s) of this
Agreement, upon thirty (30) days advanced written notice to the Subscriber, the
Subscriber shall immediately thereafter pay such increase upon receipt of
invoice. As identified on the Current Rate Schedule CSC's rates

                                      -1-

<PAGE>

EXHIBIT 10.10

will vary based on the location of the Eligible Phone. Charges for each line
shall commence the date service is first provided as reasonably determined from
CSC's books and records. If Subscriber has not previously done so, Subscriber
shall promptly furnish CSC with Exhibit "A" which identifies and lists the
Eligible Phones, the corresponding telephone numbers and physical locations
(with street address) of such Eligible Phones, and such other information as CSC
may reasonably request (the "Line Roster"). Any revision or update to the Line
Roster shall be implemented by written amendment to this Agreement. Subscriber
will keep the Line Roster current, and promptly notify CSC of any additions or
deletions to the Line Roster. Subscriber agrees that each addition to the Line
Roster shall be an Eligible Phone and shall be furnished Service at CSC's then
effective rates, as set forth in the Rates and Tariffs then published with
respect to such Eligible Phone. Service shall be terminated at any Eligible
Phone and removed from the Line Roster subject to Section 4 hereof. Subscriber
agrees that the Rates and Tariffs shall be increased by CSC if the applicable
local exchange carrier or wholesaler files a tariff which causes CSC's costs to
provide Service to increase over the cost to provide Service in effect on the
date of this Agreement. Furthermore, CSC agrees that the Rates and Tariffs shall
be decreased by SCS if the applicable local exchange carrier or wholesaler files
an applicable tariff which results in CSC's costs to provide Service to decrease
over the cost to provide Service in effect on the date of this Agreement. In the
event that CSC offers a Rate that is at least 10% lower than the Rate charged to
Subscriber under this Agreement (the "Reduced Rate") to a customer similarly
situated to Subscriber at such time, CSC shall offer such Reduced Rate to
Subscriber.

                  2.       Letter of Agency. Subscriber hereby selects CSC as
the sole and exclusive local service provider for all Eligible Phones identified
on Exhibit "A". CSC is hereby authorized to act in the full capacity of a local
service provider in terms of providing all local exchange services, exchange
access services, and moves, adds and changes as may be further directed in
writing by Subscriber. Service shall be defined to include an automatic "freeze"
or "hold" on any further requests to change Subscriber's presubscribed long
distance carrier so that no request for change shall be processed by CSC except
those received in writing from Subscriber and signed by a duly authorized
officer (CEO, CFO or General Counsel). Subscriber understands and agrees that
each pay telephone line contemplated under this Agreement can have only one
local service provider, and accordingly, Subscriber hereby represents, warrants

                                      -2-

<PAGE>

EXHIBIT 10.10

and covenants to and with CSC that the Eligible Phones are not subject to any
other contract for local service other than as expressly set forth in this
Agreement.

                  3.       Termination and Cancellation Terms. This Agreement
shall commence on the date that it is executed by CSC (the "Effective Date") and
shall continue in full force and effect for a period of twelve (12) months
thereafter (the "Initial Term"). This Agreement shall renew automatically for a
term equal to the Initial Term of this Agreement unless Subscriber provides
written notice to CSC of its intention to terminate this Agreement at least
ninety (90) days prior to the end of the Initial Term. In the event of any
termination of this Agreement by Subscriber prior to the end of the Initial Term
(other than Termination for Convenience or a Termination for Material Breach as
provided below) Subscriber will pay CSC as liquidated damages, and not as a
penalty, an amount equal to fifty percent (50%) of the monthly local access fee
multiplied by the number of months remaining from the date of termination
through the end of the term of the Agreement multiplied by the number of
Eligible Phones as identified on Exhibit "A", as may be amended from time to
time. After the Initial Term of this Agreement, Subscriber may terminate this
Agreement at any time for convenience upon thirty (30) days written notice to
CSC. For purposes of this Agreement, "Material Breach" shall mean that CSC is
unable to provide Service to more than ten percent (10%) of the Eligible Phones
for more than forty-eight (48) consecutive hours (a "Major Outage"), where such
Major Outage is not due to an event of Force Majeure (as defined in Section 12
hereof). Subscriber may terminate this Agreement upon the occurrence of Material
Breach by delivery of written notice to CSC after the occurrence of a Material
Breach in the event that such Material Breach is not cured by CSC within
forty-eight (48) hours from CSC's receipt of such written notice.
Notwithstanding the foregoing, in the event there are more than two (2) Major
Outages during any twelve-month period that this Agreement is in effect,
Subscriber shall be entitled to terminate this Agreement upon thirty (30) days
advance written notice to CSC. After the Initial Term, Subscriber may terminate
this Agreement for convenience upon sixty (60) days advance written notice to
CSC.

                  4.       Invoicing and Payments. CSC will invoice Subscriber
for all Services to be provided hereunder monthly in advance, and will invoice
Subscriber for any charges incurred above the basic Service for the prior month.
All such invoices shall be due and payable upon the

                                      -3-

<PAGE>

EXHIBIT 10.10

terms and subject to the conditions set forth in Exhibit "C" attached to this
Agreement and incorporated herein by this reference.

                  5.       Quarterly Financial Statements. During the Initial
Term and any Renewal Term, CSC shall provide Subscriber with quarterly unaudited
financial statements, which shall include but not be limited to, a Balance
Sheet, Income Statement and Cash Flow Statement. CSC represents and warrants
that, to the best of its knowledge and belief, it will not be required to
provide a line deposit to the local exchange carrier in order to provide the
Service contemplated by this Agreement.

                  6.       Ownership of Regulatory Receipts. Subscriber shall
retain the rights to receive any and all regulatory receipts or refunds relating
to the Eligible Phones, including but not limited to, refunds of end user common
line charges, new services test refunds, dial around compensation refunds, and
refunds of federal, state and local sales or excise taxes (the "Regulatory
Receipts"). In the event CSC receives any Regulatory Receipts on behalf of
Subscriber, CSC shall immediately forward the full amount of any Regulatory
Receipts to Subscriber.

                  7.       Governing Law and Regulatory Requirements. Subscriber
shall comply with laws, rules, regulations and tariffs affecting the
Subscriber's obligation in conjunction with the provision of CSC's Services.
CSC's Rates and Tariffs, as updated or amended, are incorporated herein by
reference the same as if set forth herein in the entirety and as amended from
time to time. This Agreement shall be governed by and construed in accordance
with the laws of the State of New York applicable to agreements made and to be
performed entirely within the State of New York. All disputes between the
parties shall be submitted to the binding arbitration in accordance with the
commercial arbitration rules of the American Arbitration Association. Venue for
arbitration of any disputes arising under this Agreement shall be New York, New
York. The invalidity or unenforceability of any provision of this Agreement
shall not affect the validity or enforceability of any other provision hereof.

                  8.       Notice. Notice shall be deemed to have been received
upon receipt of a postage-prepaid letter, telephone facsimile transmission (with
receipt confirmed), or overnight

                                      -4-

<PAGE>

EXHIBIT 10.10

delivery service provided by a recognized carrier. Notices to Subscriber and CSC
shall be addressed to the addresses on the signature page of this Agreement.

                  9.       Attorneys' Fees. If legal action is brought by either
of the parties hereto, it is expressly agreed that the prevailing party shall be
entitled to recover from the other party reasonable attorneys' fees, in addition
to any other relief as may be awarded.

                  10.      Liability of CSC. CSC MAKES NO WARRANTIES WITH
RESPECT TO THE SERVICES AND DISCLAIMS ALL EXPRESS, IMPLIED AND STATUTORY
WARRANTIES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE; AND ALL
SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED.

                  11.      Indemnification. Subscriber agrees to indemnify,
protect, defend and hold harmless CSC from and against any claim, suit,
proceeding or other action for any personal injury or death, or any loss or
damage of property of any type, caused or claimed to have been caused by any act
or omission on the part of Subscriber, its employees, contractors, agents,
patrons, guests, or persons on its premises, or by any installation, operation,
failure to operate, maintenance, removal, presence, condition, location, or use
of CSC's equipment that is not the direct result of CSC's willfully negligent
conduct.

                  12.      Force Majeure. Neither party to this Agreement shall
be responsible or liable to the other for delays or failures in performance of
this Agreement resulting from: (1) acts or occurrences beyond the reasonable
control of one or both parties (including, without limitation, any fire,
explosion, power failure, lightning, severe weather, acts of God, war,
terrorism, revolution, civil commotion, infection of telephones or tools by a
software virus, any law, order, regulation, ordinance or requirement of any
government or legal body (or any representative of any such governmental body);
(2) the failure of the RBOC or other line owner to provide timely services to
CSC (including, without limitation, any failure of RBOC or other line owner
service that results, directly or indirectly, in a Material Breach under this
Agreement); or (3) labor unrest (including, without limitation, strikes,
slowdowns, picket-lines, and boycotts whether primary or secondary, and without
regard to whether such labor unrest could have been

                                      -5-

<PAGE>

EXHIBIT 10.10

settled by acceding to the demands of labor organization). In such event, the
party whose performance is directly affected by any such circumstances shall be
excused from such performance on a day-to-day basis to the extent of the
interference. If such excuse of the performance of the directly affected party
shall prevent related performance by the other party, then the performance of
the other party shall also be excused on a day-for-day basis to the extent of
the indirect interference. In the event that any such event of Force Majeure
shall continue for more than fifteen (15) days, then the parties shall enter
into good faith negotiations directed toward a mutually acceptable resolution of
outstanding obligations. If the event of Force Majeure shall continue for more
than thirty (30) days, then this Agreement may be considered terminated without
any penalty to CSC or to Subscriber.

                  13.      Representations and Warranties. CSC hereby represents
and warrants that it is able to, and will comply with quarterly reporting and
other obligations as necessary to allow Subscriber to collect dial-around
compensation ("DAC") on calls made from the Eligible Phones. Subscriber hereby
represents and warrants that it is a corporation duly incorporated, validly and
existing and in good standing in the jurisdiction of its incorporation and has
the necessary corporate power and authority to carry on its business, enter into
this Agreement and perform its obligations hereunder. Subscriber agrees to work
with CSC in good faith to provide necessary information to permit CSC to forward
the necessary quarterly reporting data to the appropriate national clearing
houses to insure that Subscriber receives any and all DAC to which it may be
entitled.

                  14.      Counterparts. This Agreement may be executed in two
facsimile counterparts, each of which shall be deemed an original, but both of
which together shall constitute one and the same enforceable instrument.

                  15.      Miscellaneous. This Agreement shall be binding upon
and inure to the benefit of the Parties to this Agreement and their respective
successors and assigns whether by contract or operation of law, it being
specifically understood and agreed that in the event the Subscriber may be
merged into, purchased by or its assets sold to a third-party, this Agreement
shall continue to be binding upon such third-party. In the event CSC shall be
dissolved or liquidated, this Agreement shall terminate upon written notice to
Subscriber; however, in such

                                      -6-

<PAGE>

EXHIBIT 10.10

event, CSC shall cooperate with Subscriber in transferring the Eligible Phones
to a local access provider designated by Subscriber. CSC shall make available to
the new provider any and all information in order to facilitate an orderly
transition of Services. Except as otherwise provided herein, this Agreement
shall be amended, revised, updated or modified only by a writing executed by
both parties.

                  IN WITNESS WHEREOF, the parties below hereby execute this
Agreement, including all of the provisions written in this Agreement and
incorporated herein by reference, as of the Effective Date.

<TABLE>
<CAPTION>
CSC:                                                    SUBSCRIBER:
---                                                     ----------
<S>                                                     <C>
COMM SOUTH COMPANIES, INC.                              DAVEL COMMUNICATIONS, INC.

By: /s/  JOHN E. MCCLURE                                By: /s/ WOODY MCGEE     12-29-03
    ----------------------------------------                    -----------------------------
Name: John E. McClure                                   Name: Woody McGee
Title: President and Chief Executive Officer            Title: Chief Executive Officer
Address:                                                Billing Address:
2909 N. Buckner Rd. - Suite 800                         200 Public Square, Suite 700
Dallas, Texas 75228                                     Cleveland, Ohio 44114
Contact Name:                                           Contact Name: W. M. McGee
             -------------------------------            Contact Telephone: 216-875-4335
Contact Telephone:
                  --------------------------
Date: DECEMBER 29, 2003
</TABLE>

                                      -7-

<PAGE>

EXHIBIT 10.10

                                    EXHIBIT C

                             INVOICING AND PAYMENTS

1.       Monthly invoices shall be payable in two (2) equal installments weekly
         commencing five (5) days during the first 2 months of this agreement,
         and then ten (10) days thereafter, following Subscriber's receipt
         thereof (the "Due Date").

2.       Payments received more than ten (10) days after the Due Date will be
         assessed a late charge of one and one-half percent (1.5%) per month.

3.       CSC will deliver billing to Subscriber in a mutually acceptable
         electronic format.

4.       CSC shall have the right to terminate Service, with seven days advanced
         written notice, if Subscriber fails to make payments within fifteen
         (15) days following the Due Date.

5.       In the event the Service for a line is disconnected due to non-payment,
         CSC will charge a per line reconnection fee in accordance with the
         amounts identified on Exhibit B to this Agreement. Providing Subscriber
         notifies CSC of its intent to disconnect Services on an Eligible Phone
         (the "Disconnect Notice" and the "Disconnected Phone"), Subscriber
         shall have no obligation to pay CSC monies for Services related to a
         Disconnect Phone after the effective date of the Disconnect Notice,
         provided Subscriber has given sufficient notice, regardless of whether
         CSC properly or timely disconnects Service to the Disconnected Phone.
         The effective date will be generally four (4) business days after
         disconnect notice is received.

6.       Should Subscriber become insolvent and /or not make two (2) timely
         payments in accordance with terms outlined in this agreement, CSC at
         its sole discretion may require Subscriber to pay a deposit of an
         amount that does not exceed one-half (1/2) of the average prior monthly
         billing(s).

                                      -8-

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