Document:

EXHIBIT 4.3

 

LTC PROPERTIES, INC.

 

 

THE 2015 EQUITY PARTICIPATION PLAN

 

OF

 

LTC PROPERTIES, INC.

 

LTC Properties, Inc., a Maryland corporation (“Company”), originally adopted The 2008 Equity Participation Plan of LTC Properties, Inc. (“the 2008 Plan”), effective June 10, 2008, for the benefit of its eligible employees, consultants and directors.  The Company now desires to adopt a new plan, The 2015 Equity Participation Plan of LTC Properties, Inc. (the “Plan”).  The Company has terminated the 2008 Plan, contingent with the adoption of this Plan.  All outstanding awards granted under the 2008 Plan shall remain subject to the terms of the 2008 Plan.

 

The purposes of the Plan are as follows:

 

(1)                                 To provide an additional incentive for Independent Directors, key Employees and consultants to further the growth, development and financial success of the Company by personally benefiting through the ownership of Company stock and/or rights which recognize such growth, development and financial success;

 

(2)                                 To enable the Company to obtain and retain the services of Independent Directors, key Employees and consultants considered essential to the long range success of the Company by offering them an opportunity to own stock in the Company and/or rights which will impact the growth, development and financial success of the Company; and

 

(3)                                 To encourage participants to contribute materially to the growth of the Company, thereby benefiting the Company’s stockholders, and align the economic interests of the participants with those of the stockholders.

 

ARTICLE I.

 

DEFINITIONS

 

Wherever the following terms are used in the Plan they shall have the meanings specified below, unless the context clearly indicates otherwise.

 

“Administrator” shall mean the party that conducts the general administration of the Plan as provided in Article XII.  With reference to the administration of the Plan with respect to Awards granted to Independent Directors, the term “Administrator” shall refer to the Board.  With reference to the administration of the Plan with respect to any other Award, the term “Administrator” shall refer to the Committee, unless the Board has assumed the authority for administration of the Plan generally as provided in Section 12.2.

 

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“Award” shall mean an Option, Restricted Stock, Restricted Stock Unit, a Performance Award, Dividend Equivalents, Deferred Stock, Stock Payment or a Stock Appreciation Right, which may be awarded or granted under the Plan (collectively, “Awards”).

 

“Award Agreement” shall mean a written agreement executed by an authorized director or officer of the Company and the Holder which contains such terms and conditions with respect to an Award as the Administrator or Committee shall determine, consistent with the Plan.

 

“Award Limit” shall mean two hundred thousand (200,000) shares of Common Stock, as adjusted pursuant to Section 13.3 of the Plan.

 

“Base-Line Value” shall mean the base value assigned to each Restricted Stock Unit by the Administrator, in his discretion, as of the date of grant and set forth in the Award Agreement.

 

“Board” shall mean the Board of Directors of the Company.

 

“Cause” unless otherwise defined in an individual’s employment agreement (or, as applicable, independent directorship agreement or consultancy agreement) shall mean a Separation From Service if, and only if, it is based upon (i) conviction of a felony; or (ii) material disloyalty to the Company or its Subsidiaries such as embezzlement, misappropriation of corporate assets; or (iii) breach of an employment (or other similar consultancy or directorship) agreement not to engage in business for another enterprise of the type engaged in by the Company or its Subsidiaries, except where expressly permitted under such agreement; or (iv) the engaging in unethical or illegal behavior which is of a public nature, brings the Company or its Subsidiaries into disrepute, and results in material damage to the Company or its Subsidiaries; or (v) a material breach of an employment (or other similar consultancy or directorship) agreement which causes material and demonstrable harm to the Company or its Subsidiaries.

 

“Change in Control” shall mean, unless otherwise defined in an Award Agreement, a change in ownership or control of the Company effected through any of the following transactions:

 

(a)                                 any person or related group of persons (other than the Company or a person that directly or indirectly controls, is controlled by, or is under common control with, the Company) directly or indirectly acquires beneficial ownership (within the meaning of Rule 13d-3 under the Exchange Act) of securities of the Company representing thirty percent (30%) or more of the total combined voting power of the Company’s then outstanding securities; or

 

(b)                                 the stockholders of the Company approve a merger or consolidation of the Company with any other corporation (or other entity), other than a merger or consolidation which would result in the voting securities of the Company outstanding immediately prior thereto continuing to represent (either by remaining outstanding or by being converted into voting securities of the surviving entity) more than sixty six and 

 

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two-thirds percent (66-2/3%) of the combined voting power of the voting securities of the Company or such surviving entity outstanding immediately after such merger or consolidation; provided, however, that a merger or consolidation effected to implement a recapitalization of the Company (or similar transaction) in which no person, directly or indirectly, becomes the beneficial owner of securities representing thirty percent (30%) or more of the combined voting power of the Company’s then outstanding securities shall not constitute a Change in Control; or

 

(c)                                  the stockholders of the Company approve a plan of complete liquidation of the Company or an agreement for the sale or disposition by the Company of all or substantially all of the Company’s assets, or

 

(d)                                 a majority of members of the Board of Directors of the Company cease to be Continuing Directors.

 

“Code” shall mean the Internal Revenue Code of 1986, as amended.

 

“Committee” shall mean the Compensation Committee of the Board, or another committee or subcommittee of the Board, appointed as provided in Section 12.1.

 

“Common Stock” shall mean the common stock of the Company, par value $.01 per share.

 

“Company” shall mean LTC Properties, Inc., a Maryland corporation.

 

“Continuing Directors” means, as of any date of determination, any member of the Board of Directors who (i) was a member of such Board of Directors on the date the Plan was approved, or (ii) was nominated for election or elected to such Board of Directors with the approval of a majority of the Continuing Directors who were members of such Board of Directors at the time of such nomination or election.

 

“Corporate Transaction” shall mean any of the following stockholder-approved transactions to which the Company is a party:

 

(a)                                 a merger, consolidation or acquisition in which the Company is not the surviving entity, except for a transaction the principal purpose of which is to change the state in which the Company is incorporated, form a holding company or effect a similar reorganization as to form whereupon the Plan and all Awards are assumed by the successor entity;

 

(b)                                 the sale, transfer, exchange or other disposition of all or substantially all of the assets of the Company, in complete liquidation or dissolution of the Company in a transaction not covered by the exceptions to clause (a), above; or

 

(c)                                  any reverse merger in which the Company is the surviving entity but in which securities possessing more than thirty percent (30%) of the total combined voting power of the Company’s outstanding securities are transferred or issued to a person or persons different from those who held such securities immediately prior to such merger.

 

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“Coupled Stock Appreciation Right” shall mean an Award granted under Section 10.2 of the Plan.

 

“Covered Employee” shall means either a “Covered Employee” within the meaning of Section 162(m) of the Code or an individual who the Committee has identified as a potential Covered Employee within the meaning of Section 162(m) of the Code.

 

“CSAR” shall mean a Coupled Stock Appreciation Right.

 

“Deferred Stock” shall mean Common Stock awarded under Section 9.5 of the Plan.

 

“Director” shall mean a member of the Board.

 

“Dividend Equivalent” shall mean a right to receive the equivalent value (in cash or Common Stock) of dividends paid on Common Stock, awarded under Section 9.3 of the Plan.

 

“Employee” shall mean any officer or other employee (as defined in accordance with Section 3401(c) of the Code) of the Company, or of any corporation which is a Subsidiary.

 

“Exchange Act” shall mean the Securities Exchange Act of 1934, as amended.

 

“Fair Market Value” of a Restricted Stock Unit or share of Common Stock as of a given date shall be (i) the closing price of a share of Common Stock on the principal exchange on which shares of Common Stock are then trading, if any (or as reported on any composite index which includes such principal exchange), on the date of grant, or if shares were not traded on the date of grant, then on the next preceding date on which a trade occurred, or (ii) if Common Stock is not traded on an exchange but is quoted on NASDAQ or a successor quotation system, the mean between the closing representative bid and asked prices for the Common Stock on the date of grant as reported by NASDAQ or such successor quotation system; or (iii) if Common Stock is not publicly traded on an exchange and not quoted on NASDAQ or a successor quotation system, the Fair Market Value of a share of Common Stock as established by the Administrator acting in good faith through the reasonable application of a reasonable valuation method.

 

“Good Reason” shall have the meaning defined in an individual’s employment agreement (or as applicable, independent directorship agreement or consultancy agreement).  If an individual is not subject to an employment agreement (or as applicable, an independent directorship agreement or consultancy agreement) or such agreement does not define “Good Reason,” then a Separation From Service for Good Reason shall not exist for such individual.

 

“Grantee” shall mean an Employee, Independent Director or consultant granted an Award under the Plan.

 

“Holder” shall mean a person who has been granted or awarded an Award.

 

“Incentive Stock Option” shall mean an Option that is designated as an Incentive Stock Option by the Committee to the extent such Option complies with the applicable provisions of Section 422 of the Code.

 

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“Independent Director” shall mean a member of the Board who is not an Employee.

 

“Independent Stock Appreciation Right” shall mean an Award granted under Section 10.3 of the Plan.

 

“ISAR” shall mean an Independent Stock Appreciation Right.

 

“Non-Qualified Stock Option” shall mean an Option that is not designated as an Incentive Stock Option by the Committee, or an Option that is designated as an Incentive Stock Option to the extent such Option does not comply with the provisions of Section 422 of the Code.

 

“Option” shall mean an Award granted under Article IV of the Plan.  An Option granted under the Plan shall, as determined by the Committee, be either a Non-Qualified Stock Option or an Incentive Stock Option; provided, however, that Options granted to Independent Directors and consultants shall be Non-Qualified Stock Options.

 

“Optionee” shall mean an Employee, consultant or Independent Director granted an Option under the Plan.

 

“Performance Award” shall mean a cash bonus, stock bonus or other performance or incentive award that is paid in cash, Common Stock or a combination of both, awarded under Section 9.2 of the Plan.

 

“Performance Based Compensation Award” shall mean an Award designated by the Committee that is intended to qualify as “Performance-Based Compensation” under Section 162(m) of the Code.

 

“Performance Criteria” shall mean the following business criteria with respect to the Company or any Subsidiary: (a) net income; (b) performance of investments; (c) cash flow; (d) earnings per share; (e) return on equity; (f) return on invested capital or assets; (g) total shareholder return; (h) cost reductions or savings; (i) funds from operations; (j) adjusted funds from operations; (k) funds available for distribution; (l) appreciation in the fair market value of the Company common stock; (m) earnings before any one or more of the following items: interest, taxes, depreciation or amortization; (n) new investments; and (o) credit metrics.  In addition, to the degree consistent with the Code, the Performance Criteria may be calculated without regard to extraordinary, unusual and/or non-recurring items.

 

“Performance Goals” shall mean the one or more goals for the performance period established by the Committee.  The Committee shall establish the Performance Goals for Performance Based Compensation Awards within the first ninety (90) days of the performance period (or if longer, within the maximum period allowed pursuant to Section 162(m) of the Code) based upon the Performance Criteria.

 

“Performance Year” shall mean the Company’s fiscal year.

 

“Plan” shall mean The 2015 Equity Participation Plan of LTC Properties, Inc., as set forth herein and as amended from time to time.

 

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“Restricted Stock” shall mean Common Stock awarded under Article VII of the Plan.

 

“Restricted Stockholder” shall mean an Employee, Independent Director or consultant granted an Award of Restricted Stock under Article VII of the Plan.

 

“Restricted Stock Unit” means an incentive unit granted under Article VIII.  Each Restricted Stock Unit will be will be deemed to be the equivalent of one share of Common Stock of the Company.

 

“Rule 16b-3” shall mean Rule 16b-3 under the Exchange Act, amended from time to time.

 

“Securities Act” shall mean the Securities Act of 1933, as amended.

 

“Separation From Service” shall mean (i) with respect to an Employee, the termination of his or her employment with the Company and all Subsidiaries that constitutes a “separation from service” within the meaning of Treasury Regulation Section 1.409A-1(h)(1); (ii) with respect to a consultant of the Company or any Subsidiary, the expiration of his or her contract or contracts under which services are performed that constitutes a “separation from service” within the meaning of Treasury Regulation Section 1.409A-1(h)(2); or (iii) with respect to an Independent Director, the date on which such Independent Director ceases to be a member of the Board for any reason.

 

“Stock Appreciation Right” shall mean an Award granted under Article X of the Plan.

 

“Stock Payment” shall mean an Award granted under Section 9.4 of the Plan.

 

“Subsidiary” shall mean any corporation in an unbroken chain of corporations beginning with the Company if each of the corporations other than the last corporation in the unbroken chain then owns stock possessing fifty percent (50%) or more of the total combined voting power of all classes of stock in one of the other corporations in such chain.

 

ARTICLE II.

 

SHARES SUBJECT TO PLAN AND OTHER LIMITATIONS

 

2.1                               Aggregate Limit on Shares Subject to Plan and Individual Award Limits.

 

(a)                                 The shares of stock subject to Awards shall be Common Stock.  The aggregate number of such shares which may be issued upon exercise of Options or in connection with any other Awards under this Plan shall not exceed one million four hundred thousand (1,400,000).

 

(b)                                 The Administrator may not grant to any individual in any calendar year Stock Options, Restricted Stock, Restricted Stock Units, Independent Stock Appreciation Rights, Performance Awards, Stock Payments and Deferred Stock representing in the aggregate a number of shares in excess of the Award Limit.  For this purpose, a 

 

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Performance Award payable in cash shall represent a number of shares equal to the amount of such cash divided by the Fair Market Value of a share of Common Stock on the date the Performance Award is granted.  The Administrator may not grant to any individual in any calendar year Divided Equivalents in excess of the aggregate number of Stock Appreciation Rights, Deferred Stock Awards and Performance Awards payable in shares of Common Stock granted to such individual in such calendar year.  The Administrator may not grant to any individual in any calendar year Coupled Stock Appreciation Rights in excess of the Options granted to such individual in such calendar year.

 

ARTICLE III.

 

GRANTING OF AWARDS

 

3.1                               Award Agreement.  Each Award shall be evidenced by a written Award Agreement.  Award Agreements evidencing Incentive Stock Options shall contain such terms and conditions as may be necessary to meet the applicable provisions of Section 422 of the Code.

 

3.2                               Consideration.  In consideration of the granting of an Award under the Plan, the Holder shall agree, in the Award Agreement, to remain in the employ of (or to consult for or to serve as an Independent Director of, as applicable) the Company or any Subsidiary for a period of at least one (1) year (or such shorter period as may be fixed in the Award Agreement, an applicable employment agreement, or by action of the Administrator following grant of the Award) after the Award is granted (or, in the case of an Independent Director, until the next annual meeting of stockholders of the Company). The Committee may waive this requirement in the event of a Change in Control.

 

3.3                               At-Will Employment.  Nothing in the Plan or in any Award Agreement hereunder shall confer upon any Holder any right to continue in the employ of, or as a consultant for, the Company or any Subsidiary, or as a Director of the Company, or shall interfere with or restrict in any way the rights of the Company and any Subsidiary, which are hereby expressly reserved, to discharge any Holder at any time for any reason whatsoever, with or without Cause and with or without notice, except to the extent expressly provided otherwise in a written employment agreement between the Holder and the Company or any Subsidiary.

 

3.4                               Repricing.  The Committee may modify the purchase price or the exercise price of any outstanding Award, provided that if the modification results in a repricing, shareholder approval shall be required before the repricing is effective.

 

ARTICLE IV.

 

GRANTING OF OPTIONS TO EMPLOYEES,
  CONSULTANTS AND INDEPENDENT DIRECTORS

 

4.1                               Eligibility.  Any Employee or consultant selected by the Committee pursuant to Section 4.4(a)(i) shall be eligible to be granted Options.  Each Independent Director of the Company shall be eligible to be granted Options at the times and in the manner set forth in Sections 4.5 and 4.6.  An Option shall give the Optionee the right to purchase shares of Common Stock under the terms and conditions set forth in the Award Agreement applicable to the Option.

 

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4.2                               Disqualification for Stock Ownership.  No person may be granted an Incentive Stock Option under the Plan if such person, at the time the Incentive Stock Option is granted, owns stock possessing more than ten percent (10%) of the total combined voting power of all classes of stock of the Company or any then existing Subsidiary or parent corporation (within the meaning of Section 422 of the Code) unless such Incentive Stock Option conforms to the applicable provisions of Section 422 of the Code.

 

4.3                               Qualification of Incentive Stock Options.  No Incentive Stock Option shall be granted to any person who is not an Employee.

 

4.4                               Granting of Options to Employees and Consultants.

 

(a)                                 The Committee shall from time to time, in its absolute discretion, and subject to applicable limitations of the Plan:

 

(i)                                     Determine which Employees are key Employees and select from among the key Employees or consultants (including Employees or consultants who have previously received Awards under the Plan) such of them as in its opinion should be granted Options;

 

(ii)                                  Subject to the Award Limit, determine the number of shares to be subject to such Options granted to the selected key Employees or consultants;

 

(iii)                               Subject to Section 4.3, determine whether such Options are to be Incentive Stock Options or Non-Qualified Stock Options; and

 

(iv)                              Determine the terms and conditions of such Options, consistent with the Plan.

 

(b)                                 Upon the selection of a key Employee or consultant to be granted an Option, the Committee shall instruct the Secretary of the Company to issue the Option and may impose such conditions on the grant of the Option as it deems appropriate.

 

(c)                                  Any Incentive Stock Option granted under the Plan may be modified by the Committee, with the consent of the Optionee, to disqualify such Option from treatment as an “incentive stock option” under Section 422 of the Code, provided that no such modification may result in the imposition on the Optionee of a twenty percent (20%) tax pursuant to Section 409A(a)(1)(B) of the Code.

 

4.5                               Granting of Options to Independent Directors.  The Board shall from time to time, in its absolute discretion, and subject to applicable limitations of the Plan determine (i) which Independent Directors, if any, should, in its opinion, be granted Non-Qualified Stock Options, (ii) subject to the Award Limit, determine the number of number of shares to be subject to such Options, and (iii) the terms and conditions of such Options, consistent with the Plan.

 

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4.6                               Options in Lieu of Cash Compensation.  Options may be granted under the Plan to Employees and consultants in lieu of cash bonuses which would otherwise be payable to such Employees and consultants and to Independent Directors in lieu of directors’ fees which would otherwise be payable to such Independent Directors, pursuant to such policies which may be adopted by the Administrator from time to time.

 

ARTICLE V.

 

TERMS OF OPTIONS

 

5.1                         Option Price.  The price per share of the shares subject to each Option granted to Employees and consultants shall be set by the Committee; provided, however, that such price shall not be less than the par value of a share of Common Stock, unless otherwise permitted by applicable state law, and shall not be less than one hundred percent (100%) of the Fair Market Value of a share of Common Stock on the date the Option is granted; and provided further that in the case of Incentive Stock Options granted to an individual then owning (within the meaning of Section 424(d) of the Code) more than ten percent (10%) of the total combined voting power of all classes of stock of the Company or any Subsidiary or parent corporation thereof (within the meaning of Section 422 of the Code), such price shall not be less than one hundred and ten percent (110%) of the Fair Market Value of a share of Common Stock on the date the Option is granted.

 

5.2                               Option Term.  The term of an Option granted to an Employee or consultant shall be set by the Committee in its discretion; provided, however, that the term shall not be more than ten (10) years from the date the Option is granted, or five (5) years from such date if the Option is an Incentive Stock Option granted to an individual then owning (directly and through application of the attribution rules of Section 424(d) of the Code) more than ten percent (10%) of the total combined voting power of all classes of stock of the Company or any Subsidiary or parent corporation thereof (within the meaning of Section 422 of the Code).  Except as limited by requirements of Section 422 of the Code and regulations and rulings thereunder applicable to Incentive Stock Options, the Committee may extend the term of any outstanding Option in connection with any Separation From Service or amend any other term or condition of such Option relating to such a Separation From Service.  Notwithstanding the foregoing, the Committee may not extend the term of any outstanding Option beyond the earlier of (1) the original expiration date of the Option and (2) the ten-year anniversary of the grant date of the Option.

 

5.3                               Option Vesting.

 

(a)                                 The period during which the right to exercise, in whole or in part, an Option granted to an Employee or a consultant vests in the Optionee shall be set by the Committee in its sole and absolute discretion and the Committee may determine that an Option may not be exercised in whole or in part for a specified period after it is granted; 

 

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provided, however, that, unless the Committee otherwise provides in the terms of the Award Agreement or otherwise, no Option shall be exercisable by any Optionee who is then subject to Section 16 of the Exchange Act within the period ending six (6) months and one (1) day after the date the Option is granted.  At any time after grant of an Option, the Committee may, in its sole and absolute discretion and subject to whatever terms and conditions it selects, accelerate the period during which an Option granted to an Employee or consultant vests.

 

(b)                                 No portion of an Option granted to an Employee or consultant which is unexercisable at Separation From Service shall thereafter become exercisable, except as may be otherwise provided by the Committee either in the Award Agreement or employment agreement or by action of the Committee following the grant of the Option.

 

(c)                                  To the extent that the aggregate Fair Market Value of Common Stock with respect to which “incentive stock options” (within the meaning of Section 422 of the Code, but without regard to Section 422(d) of the Code) are exercisable for the first time by an Optionee during any calendar year (under the Plan and all other incentive stock option plans of the Company and any parent or subsidiary corporation (within the meaning of Section 422 of the Code) of the Company) exceeds one hundred thousand dollars ($100,000), such Options shall be treated as Non-Qualified Options to the extent required by Section 422 of the Code.  The rule set forth in the preceding sentence shall be applied by taking Options into account in the order in which they were granted.  For purposes of this Section 5.3(c), the Fair Market Value of stock shall be determined as of the time the Option with respect to such Common Stock is granted.

 

(d)                                 Unless otherwise provided in an Award Agreement or employment agreement, in the event of an Optionee’s Separation From Service without Cause or for Good Reason during the twelve (12) month period following a Change in Control, Options shall become fully vested as of the date of the Separation from Service, or because of the Optionee’s death or disability.

 

ARTICLE VI.

 

EXERCISE OF OPTIONS

 

6.1                               Partial Exercise.  An exercisable Option may be exercised in whole or in part.  However, an Option shall not be exercisable with respect to fractional shares and the Administrator may require that, by the terms of the Option, a partial exercise be with respect to a minimum number of shares.

 

6.2                               Manner of Exercise.  All or a portion of an exercisable Option shall be deemed exercised upon delivery of all of the following to the Secretary of the Company or his/her office:

 

(a)                                 A written notice complying with the applicable rules established by the Administrator stating that the Option, or a portion thereof, is exercised.  The notice shall be signed by the Optionee or other person then entitled to exercise the Option or such portion of the Option;

 

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(b)                                 Such representations and documents as the Administrator, in its absolute discretion, deems necessary or advisable to effect compliance with all applicable provisions of the Securities Act and any other federal or state securities laws or regulations.  The Administrator may, in its absolute discretion, also take whatever additional actions it deems appropriate to effect such compliance including, without limitation, (i) placing legends on share certificates or, if shares are uncertificated, noting such legends on the book entry account for the shares, and (ii) issuing stop-transfer notices to agents and registrars;

 

(c)                                  In the event that the Option shall be exercised pursuant to Section 13.1 by any person or persons (other than the Optionee), who have been transferred an Option pursuant to Section 13.1, appropriate proof of the right of such person or persons to exercise the Option; and

 

(d)                                 Full cash payment to the Secretary of the Company for the shares with respect to which the Option, or portion thereof, is exercised.  However, the Administrator, may in its discretion (i) allow payment, in whole or in part, through the delivery of shares of Common Stock owned by the Optionee, duly endorsed for transfer to the Company with a Fair Market Value on the date of delivery equal to the aggregate exercise price of the Option or exercised portion thereof; (ii) allow payment, in whole or in part, through the surrender of shares of Common Stock then issuable upon exercise of the Option having a Fair Market Value on the date of Option exercise equal to the excess of the aggregate exercise price of the Option or exercised portion thereof over the Option price of the Option or exercised portion thereof; (iii) allow payment, in whole or in part, in accordance with a cashless exercise program under which, if so instructed by the Optionee, shares of Common Stock may be issued directly to the Optionee’s broker or dealer who in turn will sell the shares and pay the Option price in cash to the Company from the sale proceeds; or (iv) allow payment through any combination of the consideration provided in the foregoing clauses (i), (ii), and (iii).

 

6.3                               Conditions to Issuance of Stock Certificates.  The Company shall not be required to issue shares of Common Stock, either in certificated or uncertificated form, purchased upon the exercise of any Option or portion thereof prior to the fulfillment of all of the following conditions:

 

(a)                                 The admission of such shares to listing on all stock exchanges on which such class of stock is then listed;

 

(b)                                 The completion of any registration or other qualification of such shares under any state or federal law, or under the rulings or regulations of the Securities and Exchange Commission or any other governmental regulatory body which the Administrator shall, in its absolute discretion, deem necessary or advisable;

 

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(c)                                  The obtaining of any approval or other clearance from any state or federal governmental agency which the Administrator shall, in its absolute discretion, determine to be necessary or advisable;

 

(d)                                 The lapse of such reasonable period of time following the exercise of the Option as the Administrator may establish from time to time for reasons of administrative convenience; and

 

(e)                                  The receipt by the Company of full payment for such shares, including payment of any applicable tax withholdings, which in the discretion of the Administrator may be in the form of consideration used by the Optionee to pay for such shares under Section 6.2(d).

 

6.4                               Rights as Stockholders.  Optionees shall not be, nor have any of the rights or privileges of, stockholders of the Company in respect of any shares purchasable upon the exercise of any part of an Option unless and until such shares, in certificated or uncertificated form, have been issued by the Company to such Optionees.

 

6.5                               Ownership and Transfer Restrictions.  The Administrator, in its absolute discretion, may impose such restrictions on the ownership and transferability of the shares purchasable upon the exercise of an Option as it deems appropriate.  Any such restriction shall be set forth in the respective Award Agreement and may be referred to on any certificates evidencing such shares or, if the Restricted Stock is uncertificated, may be noted on the restricted book entry account for such shares and referred to on any notices or written statements that may be delivered to the Holders of such shares.  The Committee may require the Employee to give the Company prompt notice of any disposition of shares of Common Stock acquired by exercise of an Incentive Stock Option within (i) two (2) years from the date of granting (including the date the Option is modified, extended or renewed for purposes of Section 424(h) of the Code) such Option to such Employee or (ii) one (1) year after the transfer of such shares to such Employee.  The Administrator may direct that any certificates evidencing, or any notices or written statements regarding, shares acquired by exercise of any such Option refer to such requirement to give prompt notice of disposition.

 

6.6                               Additional Limitations on Exercise of Options.  Optionees may be required to comply with any timing or other restrictions with respect to the settlement or exercise of an Option, including a window-period limitation, as may be imposed in the discretion of the Administrator.

 

ARTICLE VII.

 

AWARD OF RESTRICTED STOCK

 

7.1                               Eligibility.  Subject to the Award Limit, shares of Restricted Stock may be awarded to any Employee or consultant selected by the Committee pursuant to Section 7.2 or any Independent Director who the Board determines should receive such an Award.

 

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7.2                               Award of Restricted Stock.

 

(a)                                 The Administrator may from time to time, in its absolute discretion:

 

(i)                                     Determine which Employees are key Employees and select from among the key Employees, Independent Directors or consultants (including Employees, Independent Directors or consultants who have previously received other Awards under the Plan) such of them as in its opinion should be awarded Restricted Stock; and

 

(ii)                                  Determine the purchase price, if any, and other terms and conditions applicable to such Restricted Stock, consistent with the Plan.

 

(b)                                 The Administrator shall establish the purchase price, if any, and form of payment for Restricted Stock.

 

(c)                                  Upon the selection of a key Employee, Independent Director or consultant to be awarded Restricted Stock, the Administrator shall instruct the Secretary of the Company to issue such Restricted Stock and may impose such conditions on the issuance of such Restricted Stock as it deems appropriate.

 

7.3                               Rights as Stockholders.  Subject to Section 7.4, upon delivery of the shares of Restricted Stock to the escrow holder pursuant to Section 7.6, the Restricted Stockholder shall have, unless otherwise provided by the Administrator, all the rights of a stockholder with respect to said shares, subject to the restrictions in his/her Award Agreement, including the right to receive all dividends and other distributions paid or made with respect to the shares; provided, however, that in the discretion of the Committee and as set forth in the Award Agreement, any extraordinary distributions with respect to the Common Stock shall be subject to the restrictions set forth in Section 7.4 or such other restrictions as may be determined by the Committee.

 

7.4                               Restriction.  All shares of Restricted Stock issued under the Plan (including any shares received by Holders thereof with respect to shares of Restricted Stock as a result of stock dividends, stock splits or any other form of recapitalization) shall, in the terms of each individual Award Agreement, be subject to such terms, conditions and restrictions as the Administrator shall provide, which restrictions may include, without limitation, forfeiture of such shares in the event of Separation From Service prior to completion of a term of service and restrictions concerning voting rights and transferability, Company performance and individual performance and satisfaction of one or more Performance Criteria; provided, however, that, by action taken after the Restricted Stock is issued, the Administrator may, on such terms and conditions as it may determine to be appropriate, remove any or all of the restrictions imposed by the terms of the Award Agreement.  Restricted Stock may not be sold or encumbered until all restrictions are terminated or expire.  If no consideration was paid by the Restricted Stockholder upon issuance, a Restricted Stockholder’s rights in unvested Restricted Stock shall lapse upon Separation From Service prior to the termination or expiration of all restrictions; provided, however, unless otherwise provided in an Award Agreement or employment agreement, in the event of a Restricted Stockholder’s Separation From Service without Cause or for Good Reason during the twelve (12) month period following a Change in Control, Restricted Stock shall become fully vested as of the date of the Separation from Service or because of the Restricted Stockholder’s death or disability.

 

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7.5                               Repurchase of Restricted Stock.  The Administrator shall provide in the terms of each individual Award Agreement that the Company shall have the right to repurchase from the Restricted Stockholder the Restricted Stock then subject to restrictions under the Award Agreement immediately upon a Separation From Service prior to the termination or expiration of all restrictions, at a cash price per share equal to the price paid by the Restricted Stockholder for such Restricted Stock.

 

7.6                               Escrow.  Unless otherwise determined by the Administrator, the Secretary of the Company or such other escrow holder as the Administrator may appoint shall retain physical custody of any certificates representing Restricted Stock or, if such Restricted Stock is uncertificated, shall cause such uncertificated shares of Restricted Stock to be held by the Company’s transfer agent in a restricted book entry account, in each case until all of the restrictions imposed under the Award Agreement with respect to such shares of Restricted Stock terminate, expire or have been removed.

 

7.7                               Legend / Notice.  In order to enforce the restrictions imposed upon shares of Restricted Stock hereunder, the Administrator, for all shares of Restricted Stock that are still subject to restrictions under Award Agreements, shall cause a legend or legends that make appropriate reference to the conditions imposed thereby to be placed on any certificates representing such shares, or, if such shares are in uncertificated form, shall cause the Company’s transfer agent to note such legend or legends on the restricted book entry account for such shares and to issue such notices or written statements containing information on the conditions imposed under the Award Agreements to the Holders of such shares as may be required by law, the Company’s charter and bylaws or otherwise deemed appropriate by the Company.

 

7.8                               Section 83(b) Election.  If a Restricted Stockholder makes an election under Section 83(b) of the Code, or any successor section thereto, to be taxed with respect to the Restricted Stock as of the date of transfer of the Restricted Stock rather than as of the date or dates upon which the Restricted Stockholder would otherwise be taxable under Section 83(a) of the Code, the Restricted Stockholder shall deliver a copy of such election to the Company immediately after filing such election with the Internal Revenue Service.

 

7.9                               Restricted Stock in Lieu of Cash Compensation.  Restricted Stock may be awarded under the Plan to Employees and consultants in lieu of cash bonuses which would otherwise be payable to such Employees and consultants and to Independent Directors in lieu of directors’ fees which would otherwise be payable to such Independent Directors, pursuant to such policies which may be adopted by the Administrator from time to time.

 

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ARTICLE VIII.

 

RESTRICTED STOCK UNITS

 

8.1                               Grant of Restricted Stock Units.  Restricted Stock Units may be granted to any key Employee or consultant selected by the Committee or any Independent Director selected by the Board.  Restricted Stock Units shall be subject to such terms and conditions not inconsistent with the Plan as the Administrator shall impose and shall be evidenced by an Award Agreement.

 

8.2                               Awards of Restricted Stock Units.

 

(a)                                 The Administrator may from time to time, in its absolute discretion:

 

(i)                                     Determine which Employees are key Employees and select from among the key Employees, Independent Directors or consultants (including Employees, Independent Directors or consultants who have previously received other Awards under the Plan) such of them as in its opinion should be awarded Restricted Stock Units; and

 

(ii)                                  Determine the purchase price, if any, and other terms and conditions applicable to such Restricted Stock Units, consistent with the Plan.

 

8.3                               Payment and Limitations on Exercise.

 

(a)                                 Payment of Restricted Stock Units shall be made in Common Stock (based on its Fair Market Value as of the date of payment).  Payment shall be made subject to satisfaction of all provisions of Section 6.3 above pertaining to Options.

 

(b)                                 Grantees of Restricted Stock Units may be required to comply with any timing or other restrictions, including a window-period limitation, as may be imposed in the discretion of the Administrator.

 

8.4                               Vesting.  Unless otherwise provided in an Award Agreement or employment agreement, in the event of a Holder’s Separation From Service without Cause or for Good Reason during the twelve (12) month period following a Change in Control, Restricted Stock Units shall become fully vested as of the date of the Separation from Service or upon Holder’s death or disability.

 

8.6                               No Rights as a Stockholder.  Unless otherwise determined by the Administrator, a Holder of Restricted Stock Units shall possess no incidents of ownership with respect to the Common Stock represented by such Restricted Stock Units, unless and until such stock is transferred to the holder pursuant to the terms of this Plan and the applicable Award Agreement.

 

8.7                               Dividend Equivalents.  Subject to Section 9.3, the Administrator, in its sole discretion, may provide that Dividend Equivalents shall be earned by a Holder of Restricted Stock Units based on dividends declared on the Common Stock, to be credited as of dividend payment dates during the period between the date an Award of Restricted Stock Units is granted to a Holder and the maturity date of such Award.

 

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ARTICLE IX.

 

PERFORMANCE AWARDS, DIVIDEND EQUIVALENTS, DEFERRED STOCK,
  STOCK PAYMENTS

 

9.1                               Eligibility.  Subject to the Award Limit, one or more Performance Awards, Dividend Equivalents, Awards of Deferred Stock, Awards of Restricted Stock Units and/or Stock Payments may be granted to any Employee who the Committee determines is a key Employee, any consultant who the Committee determines should receive such an Award or any Independent Director who the Board determines should receive such an Award.

 

9.2                               Performance Awards.  Any key Employee or consultant selected by the Committee or any Independent Director selected by the Board may be granted one or more Performance Awards.  A Performance Award represents the right to receive a payment subject to satisfaction of any one or more of the Performance Criteria or other specific performance criteria determined appropriate by the Administrator on a specified date or dates or over any period or periods determined by the Administrator.  In making such determinations, the Administrator shall consider (among such other factors as it deems relevant in light of the specific type of Award) the contributions, responsibilities and other compensation of the particular key Employee, Independent Director or consultant.

 

9.3                               Dividend Equivalents.  Any key Employee or consultant selected by the Committee or any Independent Director selected by the Board may be granted Dividend Equivalents.  A Dividend Equivalent represents the right to receive payments in the amount of the dividend on a share of Common Stock.  Dividend Equivalents shall be credited as of dividend payment dates, during the period between the date a Stock Appreciation Right, Deferred Stock or Performance Award is granted, and the date such Stock Appreciation Right, Deferred Stock or Performance Award is exercised, vests or expires, as determined by the Administrator.  Such Dividend Equivalents shall be converted to cash or additional shares of Common Stock by such formula and at such time and subject to such limitations as may be determined by the Administrator, provided that in no event may the payment of such cash or additional shares of Common Stock be contingent upon a Holder’s exercise of an Option or Stock Appreciation Right.

 

9.4                               Stock Payments.  Any key Employee or consultant selected by the Committee or any Independent Director selected by the Board may receive Stock Payments in the manner determined from time to time by the Administrator.  A Stock Payment represents the right to receive one share of Common Stock.  The number of shares shall be determined by the Administrator and may be based upon the Performance Criteria or other specific performance criteria determined appropriate by the Administrator, determined on the date such Stock Payment is made or on any date thereafter.

 

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9.5                               Deferred Stock.  Any key Employee or consultant selected by the Committee or any Independent Director selected by the Board may be granted an Award of Deferred Stock in the manner determined from time to time by the Administrator.  Deferred Stock represents the right to receive one share of Common Stock in the future.  The number of shares of Deferred Stock shall be determined by the Administrator and may be linked to the satisfaction of Performance Criteria or other specific performance criteria determined to be appropriate by the Administrator, in each case on a specified date or dates or over any period or periods determined by the Administrator.  Common Stock underlying a Deferred Stock Award will not be issued until the Deferred Stock Award has vested, pursuant to a vesting schedule or satisfaction of Performance Criteria or other specific performance criteria set by the Administrator.  Unless otherwise provided by the Administrator, a Holder of Deferred Stock shall have no rights as a Company stockholder with respect to such Deferred Stock until such time as the Award has vested and the Common Stock underlying the Award has been issued.

 

9.6                               Term.  The term of a Performance Award, Dividend Equivalent, Deferred Stock and/or Stock Payment shall be set by the performance period.

 

9.7                               Exercise or Purchase Price.  The Administrator may establish the exercise or purchase price, if any, of a Performance Award, shares of Deferred Stock, or shares received as a Stock Payment.

 

9.8                               Exercise Upon Separation From Service.  A Performance Award, Dividend Equivalent, Deferred Stock and/or Stock Payment is exercisable or payable only while the Holder is an Employee, Independent Director or consultant; provided, however, that the Administrator in its sole and absolute discretion may provide that the Performance Award, Dividend Equivalent, Award of Deferred Stock and/or Stock Payment may be exercised or paid subsequent to a Separation From Service without Cause or for Good Reason following a Change in Control.

 

9.9                               Payment on Exercise.  Payment of the amount determined under Section 9.2 or 9.3 above shall be in cash, in Common Stock or a combination of both, as determined by the Administrator.  To the extent any payment under this Article VIII is effected in Common Stock, it shall be made subject to satisfaction of all provisions of Section 6.3.

 

9.10                        Performance Award, Dividend Equivalent, Deferred Stock and/or Stock Payment in Lieu of Cash Compensation.  Performance Awards, Dividend Equivalents, Deferred Stock and/or Stock Payments may be awarded under the Plan to Employees and consultants in lieu of cash bonuses which would otherwise be payable to such Employees and consultants and to Independent Directors in lieu of directors’ fees which would otherwise be payable to such Independent Directors, pursuant to such policies which may be adopted by the Administrator from time to time.

 

9.11                        Section 409A Compliance.  The Common Stock or cash payment distributable to a Holder pursuant to a Performance Award, Dividend Equivalent, Deferred Stock and/or Stock Payment shall be distributed to the Holder no later than two and one half (21⁄2) months following the end of the calendar year in which the Award vests or on a specified date or schedule or other distribution event permitted under Section 409A of the Code, in each case as set forth in the applicable Award Agreement.

 

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ARTICLE X.

 

STOCK APPRECIATION RIGHTS

 

10.1                        Grant of Stock Appreciation Rights.  A Stock Appreciation Right entitles the Holder to a payment equal to the excess of the Fair Market Value of the number of shares of Common Stock underlying the Stock Appreciation Right as of the date the Award is exercised over such Fair Market Value as of the date the Award is granted.  A Stock Appreciation Right may be granted to any key Employee or consultant selected by the Committee or any Independent Director selected by the Board.  A Stock Appreciation Right may be granted (i) in connection and simultaneously with the grant of an Option or (ii) independent of an Option.  A Stock Appreciation Right shall be subject to such terms and conditions not inconsistent with the Plan as the Administrator shall impose and shall be evidenced by an Award Agreement.

 

10.2                        Coupled Stock Appreciation Rights.

 

(a)                                 A CSAR is a Stock Appreciation Right that is related to a particular Option and is exercisable only when and to the extent the related Option is exercisable.

 

(b)                                 A CSAR may be granted to the Grantee for no more than the number of shares subject to the simultaneously granted Option to which it is coupled.

 

(c)                                  A CSAR shall entitle the Grantee (or other person entitled to exercise the Option pursuant to the Plan) to surrender to the Company unexercised a portion of the Option to which the CSAR relates (to the extent then exercisable pursuant to its terms) and to receive from the Company in exchange therefore an amount determined by multiplying the difference obtained by subtracting the exercise price of the CSAR from the Fair Market Value of a share of Common Stock on the date of exercise of the CSAR by the number of shares of Common Stock with respect to which the CSAR shall have been exercised, subject to any limitations the Administrator may impose.

 

10.3                        Independent Stock Appreciation Rights.

 

(a)                                 An Independent Stock Appreciation Right (ISAR) is a Stock Appreciation Right that is unrelated to any Option.  ISARs shall have terms set by the Administrator and shall cover such number of shares of Common Stock as the Administrator may determine; provided, however, that the term of an ISAR shall not be more than ten (10) years from the date the ISAR is granted.  An ISAR is exercisable only while the Grantee is an Employee, Independent Director or consultant; provided that the Administrator may determine that the ISAR may be exercised subsequent to Separation From Service without Cause or for Good Reason, or upon a Separation From Service without Cause or for Good Reason during the twelve (12) month period following a Change in Control, or because of the Grantee’s retirement, death or disability, or otherwise, and provided 

 

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further, that unless otherwise provided in the Award Agreement or employment agreement, ISARs shall become fully vested as of the date of a Separation From Service without Cause or for Good Reason during the twelve (12) month period following a Change in Control.  Notwithstanding the foregoing, the Administrator may not extend the term of any outstanding ISAR beyond the earlier of (1) the original expiration date of the ISAR and (2) the ten-year anniversary of the grant date of the ISAR.

 

(b)                                 An ISAR shall entitle the Grantee (or other person entitled to exercise the ISAR pursuant to the Plan) to exercise all or a specified portion of the ISAR (to the extent then exercisable pursuant to its terms) and to receive from the Company an amount determined by multiplying the difference obtained by subtracting the exercise price per share of the ISAR from the Fair Market Value of a share of Common Stock on the date of exercise of the ISAR by the number of shares of Common Stock with respect to which the ISAR shall have been exercised, subject to any limitations the Administrator may impose.

 

10.4                        Payment and Limitations on Exercise.

 

(a)                                 Payment of the amount determined under Sections 9.2(c) and 9.3(b) above shall be in cash, in Common Stock (based on its Fair Market Value as of the date the Stock Appreciation Right is exercised) or a combination of both, as determined by the Administrator.  To the extent such payment is effected in Common Stock it shall be made subject to satisfaction of all provisions of Section 6.3 above pertaining to Options.

 

(b)                                 Grantees of Stock Appreciation Rights may be required to comply with any timing or other restrictions with respect to the settlement or exercise of a Stock Appreciation Right, including a window-period limitation, as may be imposed in the discretion of the Administrator.

 

ARTICLE XI.

 

SECTION 162(M) PERFORMANCE BASED COMPENSATION

 

11.1                        General Requirements.  To the extent that a Performance Award, a Stock Payment or an Award of Restricted Stock, Restricted Stock Units or Deferred Stock is intended to qualify as Performance Based Compensation Award, such Award must (1) be granted by the Committee; (2) be earned based on the achievement over a performance period established by the Committee of objective performance goals as are established by the Committee no later than ninety (90)  days after the commencement of the performance period and not after twenty five percent (25%) of the performance period has elapsed; and (3) be paid only after the Committee has certified, after the completion of the performance period, that the Performance Goals have been met.  To the extent that an Award of Options or Stock Appreciation Rights is intended to qualify as “performance-based compensation” for purposes of Section 162(m) of the Code, such Award must be granted by the Committee.

 

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11.2                        Performance Goals.  The objective Performance Goals shall be stated as specific amounts of, or specific changes in, one or more of the Performance Criteria. The objective Performance Goals need not be the same for different performance periods and for any performance period may be stated: (a) on an absolute basis or relative to the performance of other companies or of a specified index or indices, or be based on any combination of the foregoing and (b) separately for one or more of the Holders, collectively for the entire group of Holders, or in any combination of the two.

 

11.3                        Certification of Performance.  As soon as practical following the availability of performance results for the completed performance period, the Committee shall determine whether, and to what extent, the Performance Goals have been satisfied.

 

11.4                        Attainment of Performance Goals.  The Committee certifies that the Performance Goals for a performance period were satisfied, the Awards shall be granted.  To the extent that an Award is designated as a Performance Based Compensation Award, if the Committee certifies that the Performance Goals for a Covered Employee for a performance period have not been satisfied then the Covered Employee shall not receive an the Performance Based Compensation Award for the performance period

 

11.5                        Adjustment to Performance Goals.  The Committee is specifically authorized at any time during the first ninety (90) days of the performance period, or at any time thereafter in its sole and absolute discretion, to adjust or modify the calculation of a Performance Goal for such performance period to prevent the dilution or enlargement of the rights of Participants (a) in the event of, or in anticipation of, any unusual or extraordinary corporate item, transaction, event or development; (b) in recognition of, or in anticipation of, any other unusual or nonrecurring events affecting the Company, or the financial statements of the Company, or in response to, or in anticipation of changes in applicable law, regulations, accounting principles, or business conditions; and (c) in view of the Committee’s assessment of the business strategy of the Company, performance of comparable organizations, economic and business conditions, and any other circumstances deemed relevant.  However, to the extent the exercise of such authority after the first ninety (90) days of the performance period would cause any Award granted for the performance period to fail to qualify as “Performance Based Compensation” under Section 162(m) of the Code, then only (a) Awards to Participants who are not Covered Employees and (b) Awards which are not performance based shall be adjusted.

 

11.6                        Committee Requirements.  Determinations by the Committee as to the establishment of Performance Goals, the amount potentially payable in respect of, the level of actual achievement of the specified Performance Goals relating to any Performance Award, a Stock Payment or an Award of Restricted Stock or Deferred Stock intended to qualify as Performance Based Compensation, and the amount of any such final Award shall be recorded in writing. Specifically, the Committee shall certify in writing, in a manner conforming to applicable regulations under Section 162(m) of the Code, prior to settlement of each such Award that the performance objectives relating to the such Award and other material terms of such Award upon which settlement of the Award was conditioned have been satisfied.  To the extent that an Award is designated as a Performance Based Compensation Award, the Committee shall have no discretion to increase the amount of any Award to a Covered Employee, but may reduce the amount of or totally eliminate an Award to a Covered Employee if it determines, in its sole and absolute discretion, that such a reduction or elimination is appropriate.

 

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ARTICLE XII.

 

ADMINISTRATION

 

12.1                        Compensation Committee.  The Compensation Committee (or another committee or a subcommittee of the Board assuming the functions of the Committee under the Plan) shall consist solely of two or more Independent Directors appointed by and holding office at the pleasure of the Board, each of whom is both a “non-employee director” as defined by Rule 16b-3 and an “outside director” for purposes of Section 162(m) of the Code.  Appointment of Committee members shall be effective upon acceptance of appointment.  Committee members may resign at any time by delivering written notice to the Board.  Vacancies in the Committee may be filled by the Board.

 

12.2                        Duties and Powers of Committee.  It shall be the duty of the Committee to conduct the general administration of the Plan in accordance with its provisions.  The Committee shall have the power to interpret the Plan and the Award Agreements, and to adopt such rules for the administration, interpretation, and application of the Plan as are consistent therewith and to interpret, amend or revoke any such rules.  Notwithstanding the foregoing, the full Board, acting by a majority of its members in office, shall conduct the general administration of the Plan with respect to Awards granted to Independent Directors.  In its absolute discretion, the Board may at any time and from time to time exercise any and all rights and duties of the Committee under the Plan, except with respect to matters which under Rule 16b-3, Section 162(m) or other applicable law (including stock exchange rules), are required to be determined in the sole discretion of the Committee.

 

12.3                        Compensation; Professional Assistance; Good Faith Actions.  Members of the Committee shall receive such compensation for their services as may be determined by the Board.  All expenses and liabilities which members of the Committee incur in connection with the administration of the Plan shall be borne by the Company.  The Committee may, with the approval of the Board, employ attorneys, consultants, accountants, appraisers, brokers, or other persons.  The Committee, the Company and the Company’s officers and Directors shall be entitled to rely upon the advice, opinions or valuations of any such persons.  All actions taken and all interpretations and determinations made by the Committee or the Board in good faith shall be final and binding upon all Holders, the Company and all other interested persons.  No members of the Committee or Board shall be personally liable for any action, determination or interpretation made in good faith with respect to the Plan or Awards, and all members of the Committee and the Board shall be fully protected by the Company in respect of any such action, determination or interpretation.

 

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ARTICLE XIII.

 

MISCELLANEOUS PROVISIONS

 

13.1                        Not Transferable.  No Award under the Plan may be sold, pledged, assigned or transferred in any manner other than by will or the laws of descent and distribution, unless and until such Award has been exercised, or the shares underlying such Award have been issued, and all restrictions applicable to such shares have lapsed.  No Option, Restricted Stock, Restricted Stock Unit, Deferred Stock, Performance Award, Stock Appreciation Right, Dividend Equivalent or Stock Payment or interest or right therein shall be liable for the debts, contracts or engagements of the Holder or his/her successors in interest or shall be subject to disposition by transfer, alienation, anticipation, pledge, encumbrance, assignment or any other means whether such disposition be voluntary or involuntary or by operation of law by judgment, levy, attachment, garnishment or any other legal or equitable proceedings (including bankruptcy), and any attempted disposition thereof shall be null and void and of no effect, except to the extent that such disposition is permitted by the preceding sentence.

 

During the lifetime of the Holder, only he may exercise an Option or other Award (or any portion thereof) granted to him/her under the Plan.  After the death of the Holder, any exercisable portion of an Option or other Award may, prior to the time when such portion becomes unexercisable under the Plan or the applicable Award Agreement, be exercised by his/her personal representative or by any person empowered to do so under the deceased Holder’s will or under the then applicable laws of descent and distribution.

 

13.2                        Amendment, Suspension or Termination of the Plan.  Except as otherwise provided in this Section 13.2, the Plan may be wholly or partially amended or otherwise modified, suspended or terminated at any time or from time to time by the Board.  However, without approval of the Company’s stockholders given within twelve (12) months before or after the action by the Board, no action of the Board may, except as provided in Section 13.3, increase the limits imposed in Section 2.1 on the maximum number of shares which may be issued under the Plan.  No amendment, suspension or termination of the Plan shall, without the consent of the Holder materially impair any rights or obligations under any Award theretofore granted or awarded, unless the Award itself otherwise expressly so provides.  No Awards may be granted or awarded during any period of suspension or after termination of the Plan, and in no event may any Incentive Stock Option be granted under the Plan after the first to occur of the following events:

 

(a)                                 The expiration of ten (10) years from the date the Plan is adopted by the Board; or

 

(b)                                 The expiration of ten (10) years from the date the Plan is approved by the Company’s stockholders under Section 13.4.

 

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13.3                        Changes in Common Stock or Assets of the Company, Acquisition or Liquidation of the Company, Change in Control and Other Corporate Events.

 

(a)                                 Subject to Section 13.3(d), in the event that the Administrator determines that any dividend or other distribution (whether in the form of cash, Common Stock, other securities, or other property), recapitalization, reclassification, stock split, reverse stock split, reorganization, merger, consolidation, split-up, spin-off, combination, repurchase, liquidation, dissolution, or sale, transfer, exchange or other disposition of all or substantially all of the assets of the Company (including, but not limited to, a Corporate Transaction), or exchange of Common Stock or other securities of the Company, issuance of warrants or other rights to purchase Common Stock or other securities of the Company, or other similar corporate transaction or event, in the Administrator’s opinion, affects the Common Stock such that an adjustment is determined by the Administrator to be appropriate in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the Plan or with respect to an Award, then the Administrator shall, in such manner as it may deem equitable, adjust any or all of:

 

(i)                                     the number and kind of shares of Common Stock (or other securities or property) with respect to which Awards may be granted or awarded (including, but not limited to, adjustments of the limitations in Section 2.1 on the maximum number and kind of shares which may be issued and adjustments of the Award Limit),

 

(ii)                                  the number and kind of shares of Common Stock (or other securities or property) subject to outstanding Options, Performance Awards, Stock Appreciation Rights, Restricted Stock Units, Dividend Equivalents, or Stock Payments, and in the number and kind of shares of outstanding Restricted Stock or Deferred Stock, and

 

(iii)                               the grant or exercise price with respect to any Award.

 

(b)                                 Subject to Sections 13.3(b)(vii) and 13.3(d), in the event of any Corporate Transaction or other transaction or event described in Section 13.3(a) or any unusual or nonrecurring transactions or events affecting the Company, any affiliate of the Company, or the financial statements of the Company or any affiliate, or of changes in applicable laws, regulations, or accounting principles, the Administrator, in its sole and absolute discretion, and on such terms and conditions as it deems appropriate, either by the terms of the Award or by action taken prior to the occurrence of such transaction or event, is hereby authorized to take any one or more of the following actions whenever the Administrator determines that such action is appropriate in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the Plan or with respect to any Award under the Plan, to facilitate such transactions or events or to give effect to such changes in laws, regulations or principles:

 

(i)                                     To provide for either the purchase of any such Award for an amount of cash equal to the amount that could have been attained upon the exercise of such Award or realization of the Holder’s rights had such Award been currently exercisable or payable or fully vested or the replacement of such Award with other rights or property selected by the Administrator in its sole discretion;

 

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(ii)                                  To provide that the Award cannot vest, be exercised or become payable after such event;

 

(iii)                               To provide that such Award shall be exercisable as to all shares covered thereby, notwithstanding anything to the contrary in (i) Articles V, VII, VIII or IX or (ii) the provisions of such Award;

 

(iv)                              To provide that such Award be assumed by the successor or survivor corporation, or a parent or subsidiary thereof, or shall be substituted for by similar options, rights or Awards covering the stock of the successor or survivor corporation, or a parent or subsidiary thereof, with appropriate adjustments as to the number and kind of shares and prices;

 

(v)                                 To make adjustments in the number and type of shares of Common Stock (or other securities or property) subject to outstanding Awards, and in the number and kind of outstanding Restricted Stock or Deferred Stock and/or in the terms and conditions of (including the grant or exercise price), and the criteria included in, outstanding Awards and Awards which may be granted in the future;

 

(vi)                              To provide that, for a specified period of time prior to such event, the restrictions imposed under an Award Agreement upon some or all shares of Restricted Stock or Deferred Stock may be terminated, and, in the case of Restricted Stock, some or all shares of such Restricted Stock may cease to be subject to repurchase under Section 7.5 or forfeiture under Section 7.4 after such event; and

 

(vii)                           None of the foregoing discretionary actions taken under this Section 13.3(b) shall be permitted with respect to Options granted under Section 4.5 to Independent Directors to the extent that such discretion would be inconsistent with the applicable exemptive conditions of Rule 16b-3.  In the event of a Change in Control or a Corporate Transaction, to the extent that the Board does not have the ability under Rule 16b-3 to take or to refrain from taking the discretionary actions set forth in Section 13.3(b)(iii) above, each Option granted to an Independent Director shall be exercisable as to all shares covered thereby upon such Change in Control or during the five (5) days immediately preceding the consummation of such Corporate Transaction and subject to such consummation, notwithstanding anything to the contrary in Section 5.4 or the vesting schedule of such Options.  In the event of a Corporate Transaction, to the extent that the Board does not have the ability under Rule 16b-3 to take or to refrain from taking the discretionary actions set forth in Section 13.3(b)(ii) above, no Option granted to an Independent Director may be exercised following such Corporate Transaction unless such Option is, in connection with such Corporate Transaction, either assumed by the successor or survivor corporation (or parent or subsidiary thereof) or replaced with a comparable right with respect to shares of the capital stock of the successor or survivor corporation (or parent or subsidiary thereof).

 

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(c)                                  Subject to Section 13.3(d) and 13.8, the Administrator may, in its discretion, include such further provisions and limitations in any Award, agreement, certificate or book entry account, as it may deem equitable and in the best interests of the Company.

 

(d)                                 No adjustment or action described in this Section 13.3 or in any other provision of the Plan shall be authorized to the extent that such adjustment or action would cause the Plan to violate Section 422(b)(1) of the Code or would result in the imposition on any Holder of a twenty percent (20%) tax pursuant to Section 409A(a)(1)(B) of the Code.  Furthermore, no such adjustment or action shall be authorized to the extent such adjustment or action would result in short-swing profits liability under Section 16 or violate the exemptive conditions of Rule 16b-3 unless the Administrator determines that the Award is not to comply with such exemptive conditions.  The number of shares of Common Stock subject to any Award shall always be rounded to the next whole number.

 

13.4                        Approval of Plan by Stockholders.  The Plan will be submitted for the approval of the Company’s stockholders and shall be effective on the date of approval.  Awards may be granted or awarded prior to such stockholder approval; provided that such Awards shall not be exercisable nor shall such Awards vest prior to the time when the Plan is approved by the stockholders; and provided further, that if such approval is not obtained, all Awards previously granted or awarded under the Plan shall thereupon be canceled and become null and void.

 

13.5                        Tax Withholding.  The Company shall be entitled to require payment in cash or deduction from other compensation payable to each Holder of any sums required by federal, state or local tax law to be withheld with respect to the issuance, vesting, exercise or payment of any Award.  The Administrator may in its discretion and in satisfaction of the foregoing requirement allow such Holder to elect to have the Company withhold shares of Common Stock otherwise issuable under such Award (or allow the return of shares of Common Stock) having a Fair Market Value equal to the sums required to be withheld.

 

13.6                        Forfeiture Provisions.  Pursuant to its general authority to determine the terms and conditions applicable to Awards under the Plan, the Administrator shall have the right (to the extent consistent with the applicable exemptive conditions of Rule 16b-3) to provide, in the terms of Awards made under the Plan, or to require a Holder to agree by separate written instrument, that (i) any proceeds, gains or other economic benefit actually or constructively received by the Holder upon any receipt or exercise of the Award, or upon the receipt or resale of any Common Stock underlying the Award, must be paid to the Company, and (ii) the Award shall terminate and any unexercised portion of the Award (whether or not vested) shall be forfeited, if (a) a Separation From Service occurs prior to a specified date, or within a specified time period following receipt or exercise of the Award, or (b) the Holder at any time, or during a specified time period, engages in any activity in competition with the Company, or which is inimical, contrary or harmful to the interests of the Company, as further defined by the Committee (or the Board, as applicable) or the Holder incurs a Separation From Service for Cause.

 

25

 

13.7                        Limitations Applicable to Section 16 Persons and Performance-Based Compensation.  Notwithstanding any other provision of the Plan, the Plan, and any Award granted or awarded to any individual who is then subject to Section 16 of the Exchange Act, shall be subject to any additional limitations set forth in any applicable exemptive rule under Section 16 of the Exchange Act (including any amendment to Rule 16b-3 of the Exchange Act) that are requirements for the application of such exemptive rule.  To the extent permitted by applicable law, the Plan and Awards granted or awarded hereunder shall be deemed amended to the extent necessary to conform to such applicable exemptive rule.

 

13.8                        Effect of Plan Upon Options and Compensation Plans.  The adoption of the Plan shall not affect any other compensation or incentive plans in effect for the Company or any Subsidiary.  Nothing in the Plan shall be construed to limit the right of the Company (i) to establish any other forms of incentives or compensation for Employees, Independent Directors or consultants of the Company or any Subsidiary or (ii) to grant or assume options or other rights or Awards otherwise than under the Plan in connection with any proper corporate purpose including but not by way of limitation, the grant or assumption of options in connection with the acquisition by purchase, lease, merger, consolidation or otherwise, of the business, stock or assets of any corporation, partnership, limited liability company, firm or association.

 

13.9                        Compliance with Laws.  The Plan, the granting and vesting of Awards under the Plan and the issuance and delivery of shares of Common Stock and the payment of money under the Plan or under  Awards granted or awarded hereunder are subject to compliance with all applicable federal and state laws, rules and regulations (including but not limited to state and federal securities law and federal margin requirements) and to such approvals by any listing, regulatory or governmental authority as may, in the opinion of counsel for the Company, be necessary or advisable in connection therewith.  Any securities delivered under the Plan shall be subject to such restrictions, and the person acquiring such securities shall, if requested by the Company, provide such assurances and representations to the Company as the Company may deem necessary or desirable to assure compliance with all applicable legal requirements.  To the extent permitted by applicable law, the Plan and Awards granted or awarded hereunder shall be deemed amended to the extent necessary to conform to such laws, rules and regulations.

 

13.10                 Clawback.  In the event that:

 

(a)                                 a mandatory restatement of the Company’s financial results occurs and is released to the public at a time when the Company’s securities are traded on any United States securities exchange (a “Restatement”), and

 

(b)                                 the Restatement is attributable to misconduct or wrongdoing by a Holder, and

 

26

 

(c)                                  such Holder has received payment or benefits under this Plan (whether cash or non-cash) within three (3) years preceding the date of the issuance and release of such Restatement, and

 

(d)                                 the amount of such payment or benefits under this Plan has been calculated and awarded pursuant to a specific financial formula, and

 

(e)                                  such payment or benefits would have been diminished based on the restated financial results had the financial formula pursuant to which the payment or benefits for which the Award has been calculated (the “Formula”) been applied to the restated financial restates (the amount of such diminution, is the “Clawback Amount”),

 

then, upon written demand from the Company setting forth the basis for such demand, the Holder shall remit to the Company the Clawback Amount less the amount of any taxes paid or payable by Holder in respect of such bonus or share grant.  Provided, however, that if and to the extent that (i) the Restatement results in the Company increasing expenses or reducing income, revenues or another component of the Formula during the measurement period during which the applicable bonus or share grant was calculated, but also results in (ii) the Company increasing or shifting such income, revenues or expenses into a different fiscal period, such that the net effect of the Restatement is effectively neutral to the Company over the applicable time periods, then no Clawback Amount shall be due from the Holder.

 

To the extent that, subsequent to the approval of the Plan by the Company’s stockholders, any governmental or regulatory agency issues guidance or requirements that require amendment or modification of this provision to remain or become compliant with those provisions, the Committee, without additional stockholder approval, may so amend this provision.

 

13.12                 Titles.  Titles are provided herein for convenience only and are not to serve as a basis for interpretation or construction of the Plan.

 

13.13                 Governing Law.  The Plan and any agreements hereunder shall be administered, interpreted and enforced under the internal laws of the State of Maryland without regard to conflicts of laws thereof.

 

27AWS Service Terms 

 

Last updated:
April 23, 2015

 

			The following Service Terms apply only to the specific Services to which the
Service Terms relate. In the event of a conflict between the terms of these Service Terms and the terms of the AWS
Customer Agreement or other agreement with us governing your use of our
Services (the 

“Agreement”),
the terms and conditions of these Service Terms apply, but only to the extent of such conflict. Capitalized terms used herein but
not defined herein shall have the meanings set forth in the Agreement.

		1.	Universal Service Terms (Applicable to All Services)

1.1. You
may only use the Services to store, retrieve, query, serve, and execute Your Content that is owned, licensed or lawfully obtained
by you.

As
used in these Service Terms, “Your Content” includes any “Company Content”. As part of the Services, you
may be allowed to use certain software (including related documentation) provided by us or third party licensors. This software
is neither sold nor distributed to you and you may use it solely as part of the Services. You may not transfer it outside the Services
without specific authorization to do so.

1.2.
You must comply with the current technical documentation applicable to the Services (including the applicable developer guides)
as posted by us and updated by us from time to time on the AWS Site. In addition, if you create technology that works with a Service,
you must comply with the current technical documentation applicable to that Service (including the applicable developer guides)
as posted by us and updated by us from time to time on the AWS Site.

1.3.
You will provide information or other materials related to Your Content (including copies of any client-side applications) as reasonably
requested by us to verify your compliance with the Agreement. We may monitor the external interfaces (e.g., ports) of Your Content
to verify your compliance with the Agreement. You will not block or interfere with our monitoring, but you may use encryption technology
or firewalls to help keep Your Content confidential. You will reasonably cooperate with us to identify the source of any problem
with the

    	AWS Service Terms		 

    	 

    

Services that we reasonably
believe may be attributable to Your Content or any end user materials that you control.

1.4.
If we reasonably believe any of Your Content violates the law, infringes or misappropriates the rights of any third party or otherwise
violates a material term of the Agreement (including the documentation, the Service Terms, or the Acceptable
Use Policy) (“Prohibited Content”), we will notify you of the Prohibited Content
and may request that such content be removed from the Services or access to it be disabled. If you do not remove or disable access
to the Prohibited Content within 2 business days of our notice, we may remove or disable access to the Prohibited Content or suspend
the Services to the extent we are not able to remove or disable access to the Prohibited Content. Notwithstanding the foregoing,
we may remove or disable access to any Prohibited Content without prior notice in connection with illegal content, where the content
may disrupt or threaten the Services, pursuant to the Digital Millennium Copyright Act or as required to comply with law or any
judicial, regulatory or other governmental order or request. In the event that we remove content without prior notice, we will
provide prompt notice to you unless prohibited by law.

1.5.
From time to time, we may offer free or discounted pricing programs covering certain usage of the Services (each, a “Special
Pricing Program”). We may stop accepting new sign-ups or discontinue a Special Pricing Program at any time. Standard charges
will apply after a Special Pricing Program ends or if you exceed the limitations by the Special Pricing Program. You must comply
with any additional terms, restrictions, or limitations (e.g., limitations on the total amount of usage) for the Special Pricing
Program as described in the offer terms for the Special Pricing Program or on the pricing page for the eligible Service(s). You
may not access or use the Services in a way intended to avoid any additional terms, restrictions, or limitations (e.g., establishing
multiple AWS accounts in order to receive additional benefits under a Special Pricing Program), and we may immediately terminate
your account if you do so. Any data stored or instances provided as part of a Special Pricing Program must be actively used.

1.6.
If we make multiple discounts or pricing options for a Service available to you at one time, you will only be eligible to receive
one discount or pricing option, and will not be entitled to cumulative discounting and pricing options.

    	AWS Service Terms	-2-	 

    	 

    

1.7.
You will ensure that all information you provide to us via the AWS Site (for instance, information provided in connection with
your registration for the Services, requests for increased usage limits, etc.) is accurate, complete and not misleading.

1.8.
From time to time, we may apply upgrades, patches, bug fixes or other maintenance to the Service Offerings (“Maintenance”).
We agree to use reasonable efforts to provide you with prior notice of any scheduled Maintenance (except for emergency Maintenance)
and you agree to use reasonable efforts to comply with any Maintenance requirements that we notify you about.

		2.	Amazon CloudFront

2.1.
You must own or have all necessary rights to use any domain name or SSL certificate that you use in conjunction with Amazon CloudFront.
You are solely responsible for the renewal, security and proper configuration of any SSL certificates that you provide for use
with Amazon CloudFront, including any disclosure of your SSL certificates to third parties.

2.2.
Amazon CloudFront requires you to store the original version of Your Content in an origin server (such as Amazon S3). If you use
other Services to store the original version of Your Content, you are responsible for the separate fees you accrue for the other
Services and for Amazon CloudFront.

2.3
While you will only be charged fees specified for the selected Price

Class,
Your Content you select for delivery from edge locations in a Price Class may from time to time be served from edge locations located
outside the regions in that Price Class.

2.4
Amazon CloudFront’s Geo Restriction feature may utilize a third party geolocation database, which may not be accurate in
all situations.

		3.	Amazon Simple Queue Service (Amazon SQS)

3.1.
You may not knowingly create and maintain inactive queues. We may delete, without liability of any kind, any of Your Content that
sits in an Amazon SQS queue or any Amazon SQS queue that remains inactive for more than the number of days specified in the user
documentation.

    	AWS Service Terms	-3-	 

    	 

    

		4.	Amazon Elastic Compute Cloud (Amazon EC2)

4.1.
You are responsible for maintaining licenses and adhering to the license terms of any software you run.

4.2.
Using Microsoft Software. In conjunction with the Services, you may be allowed to use certain software (including related documentation)
developed and owned by Microsoft Corporation or its licensors (collectively, the “Microsoft Software”). If you choose
to use the Microsoft Software, Microsoft and its licensors require that you agree to these additional terms and conditions:

•  
The Microsoft Software is neither sold nor distributed to you and you may use it solely
in conjunction with the Services. 

•  
You may not transfer or use the Microsoft Software outside the Services. 

•  
You may not remove, modify or obscure any copyright, trademark or other proprietary rights
notices that are contained in or on the Microsoft Software. 

•  
You may not reverse engineer, decompile or disassemble the Microsoft Software, except to
the extent expressly permitted by applicable law. 

•  
Microsoft disclaims, to the extent permitted by applicable law, all warranties by Microsoft
and any liability by Microsoft or its suppliers for any damages, whether direct, indirect, or consequential, arising from the Services.

•  
Microsoft is not responsible for providing any support in connection with the Services.
Do not contact Microsoft for support. 

•  
You are not granted any right to use the Microsoft Software in any application controlling
aircraft or other modes of human mass transportation, nuclear or chemical facilities, life support systems, implantable medical
equipment, motor vehicles, weaponry systems, or any similar scenario (collectively, “High Risk Use”). Microsoft and
its suppliers disclaim any express or implied warranty of fitness for High Risk Use. High Risk Use does not include utilization
of the Microsoft Software for administrative purposes, to store configuration data, engineering and/or configuration tools, or
other non-control applications, the failure of which would not result in death, personal injury, or severe physical or environmental
damage. These noncontrolling applications may communicate with the applications that perform the control, but must not be directly
or indirectly responsible for the control function. 

    	AWS Service Terms	-4-	 

    	 

    

4.3.
Using Novell Software. In conjunction with the Services, you may be allowed to use certain software (including related documentation)
developed and owned by Novell, Inc. or its licensors (collectively, the “Novell Software”). If you choose to use the
Novell Software, Novell and its licensors require that you agree to these additional terms and conditions:

•  
Your use of the Novell Software is subject to the terms and conditions of the Novell End
User License Agreement (“Novell EULA”) provided with the Novell Software. By using the Novell Software, you hereby
agree to be bound by the terms of the applicable Novell EULA, which is presented the first time you access the relevant machine
image.

4.4. Using
Red Hat Software. In conjunction with the Services, you may be allowed to use certain software (including related support, maintenance,
and documentation) developed, owned or provided by Red Hat, Inc. or its licensors

(collectively,
the “Red Hat Software”). If you choose to use the Red Hat Software, Red Hat and its licensors require that you agree
to these additional terms and conditions:

•  
Red Hat disclaims any (i) warranties with respect to the Red Hat Software and (ii) liability
for any damages, whether direct, indirect, incidental, special, punitive or consequential, and any loss of profits, revenue, data
or data use, arising from your use of the Red Hat Software.

•  
Your use of the Red Hat Software is subject to the terms and conditions
of the Red Hat Cloud Software Subscription Agreement currently located at www.redhat.com/licenses/cloud_cssa/
 (the
“Red Hat CSSA”). By using the Red Hat Software, you hereby agree to be bound by the terms of the Red Hat CSSA.

4.5.         
Spot Instance Pricing. You may request that certain Amazon EC2 instances run pursuant to
the spot instance pricing and payment terms (“Spot Instance Pricing”) set forth on the Amazon EC2 product detail page
on the AWS Site (each requested instance, a “Spot Instance”). You must request Spot Instances through the AWS Management
Console or by using API tools (“Spot Instance Request”). As part of your Spot Instance Request, you must specify the
maximum hourly price you are willing to pay to run the requested Spot Instances (“Your Maximum Price”). Unless you
specify a permissible alternative termination date, your Spot Instance Request will remain active until we fulfill it or you cancel
it. We set the price for Spot Instances (the “Spot Price”), which may vary over time based on a number of factors,
including the amount of available compute capacity we have available and the price you and other customers are willing to pay for
Spot Instances (e.g., supply and demand). While a

    	AWS Service Terms	-5-	 

    	 

    

requested Spot Instance
remains running, you will be charged the current Spot Price in effect at the beginning of each instance hour. You will not be charged
more than Your Maximum Price. We may terminate Spot Instances at any time and without any notice to you if we determine the current
Spot Price equals or exceeds Your Maximum Price. If we terminate your Spot Instance, you will only be charged for each full hour
the Spot Instance ran. Unless you designate your Spot Instance Request as a persistent request, terminated Spot Instances will
not automatically restart. You should save your work frequently and test your application to ensure it is fault tolerant and will
correctly handle interruptions. We have no liability whatsoever for any damages, liabilities, losses (including any corruption,
deletion, or destruction or loss of data, applications or profits), or any other consequences resulting from our termination of
any Spot Instance. Spot Instances may not be used with certain Services, features and third-party software we specify, including
Amazon DevPay, IBM software packages, or Microsoft SQL Server. You may not, directly, indirectly, alone or in cooperation with
any third party, attempt to control, influence or manipulate the price for Spot Instances. Without limiting the foregoing, you
may not submit requests for Spot Instances through any third party (e.g., “proxy bidding”) or share information with
any third party regarding the maximum prices specified in your Spot Instance Requests. We may modify or terminate the Spot Instance
Pricing program at any time. In addition to the Spot Instance Pricing, Spot Instances are subject to all data transfer and other
usage fees applicable under the Agreement.

4.6.         
EC2 Reserved Instance Pricing. You may designate Amazon EC2 instances as subject to the
reserved pricing and payment terms (“EC2 Reserved Instance Pricing”) set forth on the Amazon EC2 detail page on the
AWS Site (each designated instance, a “EC2 Reserved Instance”). You may designate instances as EC2 Reserved Instances
by calling to the Purchasing API or selecting the EC2 

Reserved
Instance option in the AWS console. When you designate instances as

Reserved
Instances, you must designate an availability zone, instance type, EC2 Reserved Instance type, and quantity for the applicable
EC2 Reserved Instances.

The
EC2 Reserved Instances may only be used in the designated availability zone. We may change EC2 Reserved Instance Pricing at any
time but price changes will not apply to previously designated EC2 Reserved Instances, except as described in this Section 4.6.
If Microsoft increases the license fees it charges for Windows, or if Red Hat increases the license fees it charges for Red Hat
Enterprise Linux (“RHEL”), we may make a corresponding increase to the per-hour usage rate (or institute a corresponding
per-hour usage rate) for EC2 Reserved Instances with Windows or RHEL. Any increase in (or institution of) the per-hour usage rate
for

EC2
Reserved Instances with Windows will be made between December 1 and January 31, and we will provide 30 days’ notice. For
any increase in (or institution of) the per-hour usage rate for EC2 Reserved Instances with RHEL we will provide 30 days’
notice.

    	AWS Service Terms	-6-	 

    	 

    

If this happens, you may:
(a) continue to use your EC2 Reserved Instances with Windows or RHEL with the new per-hour usage price;

(b)
convert your EC2 Reserved Instances with Windows or RHEL to comparable

EC2
Reserved Instances with Linux; or (c) terminate your EC2 Reserved Instances with Windows or RHEL and receive a pro rata refund
of the up-front fee you paid for the terminated EC2 Reserved Instances with Windows or RHEL. We may terminate the EC2 Reserved
Instance Pricing program at any time. EC2 Reserved Instances are nontransferable, except in accordance with the requirements of
the RI Marketplace. All amounts paid in connection with the EC2 Reserved Instances are nonrefundable, except that if we terminate
the Agreement other than for cause, terminate an individual EC2 Reserved Instance type, or terminate the EC2 Reserved Instance
Pricing program, we will refund you a pro rata portion of any up-front fee paid in connection with any previously designated EC2
Reserved Instances. You may not purchase EC2 Reserved Instances for the purpose of reselling them in the RI Marketplace, and we
reserve the right to refuse or cancel your purchase if we suspect you are doing so. Upon expiration or termination of the term
of EC2 Reserved Instances, the EC2 Reserved Instance pricing will expire and standard on-demand usage prices will apply to the
instances. In addition to being subject to EC2 Reserved Instance Pricing, EC2 Reserved Instances are subject to all data transfer
and other fees applicable under the Agreement.

4.7
EC2 Reserved Instance (RI) Marketplace.

A.          
Eligibility. The rights to an active EC2 Reserved Instance can be offered for sale through
the RI Marketplace as long as (1) the remaining term on the Reserved Instance is greater than one month, and (2) your payment of
the upfront charge for it has been received and processed (for credit card purchases, 30 days after you have paid the upfront fee,
and for invoice purchases, after you have paid the applicable invoice) (a “Marketable EC2 Reserved Instance”). The
characteristics of the 

Marketable
EC2 Reserved Instance (e.g., Instance Type, Platform,

Region,
Availability Zone, Tenancy, Hypervisor, Reserved Instance Type, Duration, and Hourly Price) will remain as originally designated.
The term for the Marketable EC2 Reserved Instance will be the remainder of the original EC2 Reserved Instance term rounded down
to the nearest month (for example, an EC2 Reserved Instance with 9 months and 16 days until expiration will be listed and sold
as a 9 month Marketable EC2 Reserved Instance). You can be a “Seller” if you are a current AWS customer in good standing,
you have a Marketable EC2 Reserved Instance associated with your AWS account, and you complete the registration process through
your AWS account. Non-U.S.-based entities may not be Sellers without providing the Form W-8BEN (Certificate of Foreign Status of
Beneficial Owner for United States Tax Withholding) to establish that you are not a U.S. person. You can be a “Buyer”
if you

    	AWS Service Terms	-7-	 

    	 

    

are a current AWS customer
in good standing. You can resell an EC2 Reserved Instance that you previously purchased through the RI Marketplace. You may not
resell an EC2 Reserved Instance that you purchased through a discount program (Reserved Instance Volume Discounts or otherwise)
without obtaining our prior approval.

B.          
Submitting Marketable EC2 Reserved Instance for Sale. As a Seller, you will set the one-time
price for your Marketable EC2 Reserved Instance. The hourly price will be the then-current hourly price for that type of EC2 Reserved
Instance, and you will not receive any funds collected from payments associated with the hourly prices. You will pay the then-current
fee to us specified on the AWS Site when your Marketable EC2 Reserved Instance is sold. Your Marketable EC2 

Reserved
Instance will be available for sale after you list it in the RI Marketplace, but it will remain yours and you will be able to use
it until it is sold. You may remove a listing of Marketable EC2 Reserved Instance from the RI Marketplace at any time before it
has been purchased by a Buyer. We may remove Marketable EC2 Reserved Instance from the RI

Marketplace
at any time for any reason. Once sold and transferred to a Buyer, a Seller will have no rights to that Marketable EC2 Reserved
Instance.

C.          
Our Role. As a Seller, you will be the seller of record of your rights to a Marketable EC2
Reserved Instance. Except as expressly set forth in these Service Terms, we are not involved in any underlying transaction between
you and any Buyer. We or our affiliates may also participate in the market as a Seller or a Buyer.

D.          
Processing of Transactions; Collection of Transaction Proceeds. On Seller’s behalf,
we will process all payments for Transactions and collect the applicable Transaction Proceeds. “Transaction” means
any sale of Marketable EC2 Reserved Instance through the RI Marketplace. “Transaction Proceeds” means the gross sales
proceeds received by us from any Transaction. You will ensure that all fees and charges payable by Buyers for Marketable EC2 Reserved
Instance are billed and collected through us and you will not offer or establish any alternative means of payment. We may impose
transaction limits on some or all Buyers and Sellers relating to the value of any Transaction or disbursement, the cumulative value
of all Transactions or disbursements during a period of time, or the number of Transactions that we will process over a period
of time. We may withhold for investigation, or refuse to process, any of your Transactions that we suspect is fraudulent, unlawful
or otherwise violates the terms of these Service Terms, the Agreement, or our Acceptable Use Policy. For each Transaction, we will
not remit Transaction Proceeds to a 

    	AWS Service Terms	-8-	 

    	 

    

Seller,
and the Marketable EC2 Reserved Instance will be available to the Buyer, until after we have successfully processed payments for
that Transaction from the Buyer.

E.           
Remittance of Transaction Proceeds to Sellers. At the end of each business day, we will
pay to you all due and payable Transaction Proceeds that we have collected as of the date that is 2 business days prior to the
date of payment. We will deduct from each payment any applicable fees and charges due to us related to Marketable EC2 Reserved
Instances. The applicable fees and charges are posted on the AWS Site and may be changed from time to time. We may withhold, deduct,
or setoff any amounts payable by you to us or our affiliates against any Transaction Proceeds. Payments will be made only to an

    	AWS Service Terms	-9-	 

    	 

    

ACH-enabled
bank account located in the United States that you register with us. If there is an error in the processing of any Transaction,
you authorize us to initiate debit or credit entries to your designated bank account, to correct such error, provided that any
such correction is made in accordance with applicable laws and regulations. If we are unable to debit your designated bank account
for any reason, you authorize us to resubmit the debit, plus any applicable fees, to any other bank account or payment instrument
that you have on file with us or to deduct the debit and applicable fees from future Transaction Proceeds.

F.           
Taxes. Sellers are responsible for the calculation, validation and payment of any and all
sales, use, excise, import, export, value added, withholding and other taxes and duties assessed, incurred or required to be collected
(“Taxes”) or paid for any reason in connection with any Transaction and with Marketable EC2 Reserved Instance. We are
not obliged to determine whether any Taxes apply to any Transaction, and we are not responsible for remitting Taxes to any taxing
authority with respect to any Transaction, or for reporting any information (including the payment of Taxes) with respect to any
Transaction. Each Seller will indemnify us and our affiliates against any claim or demand for payment of any Taxes imposed in connection
with any Transaction, and for any fines, penalties, or similar charges imposed as a result of the Seller’s failure to collect,
remit or report any Taxes in connection with any Transaction.

G.          
Data Collection and Sharing. For each Seller, we will collect the necessary data and tax
forms to enable compliance with applicable tax laws. For example, for U.S.-based Sellers, we will collect and retain Seller name
and address, and may collect the tax identification number and other data as needed to comply with Form 1099K reporting requirements;
for non-U.S.-based Sellers, we will collect and retain a Form W-8BEN tax form (which includes name, address, and a signature) as
proof that you are exempt from Form 1099K reporting. For each Buyer, we will collect and retain the Buyer’s name and address.
Buyers and Sellers will not know the name of the other party to the Transaction until the Transaction is completed. Upon completion
of the Transaction, we will share the applicable Buyer’s city, state, and zip with the Seller so that the Seller can calculate
the appropriate tax (if any) to remit to the appropriate government entity. We will share the Seller’s legal name on the
Buyer’s invoice. Buyers and Sellers may not use information about the 

Transaction
or about the other party gained in connection with a Transaction (“Transaction Information”) for any purpose that is
not related to the Transaction. For example, you may not, directly or indirectly: (1) disclose any Transaction Information to any
third party, except as necessary for you to perform your tax obligations or other obligations under these Service Terms and only
if you ensure that every recipient uses

    	AWS Service Terms	-10-	 

    	 

    

the information only
for that purpose and complies with these restrictions; (2) use any Transaction Information for any marketing or promotional purposes
whatsoever; (3) use any Transaction Information in any way inconsistent with applicable law; (4) contact a party to influence them
to make an alternative sale or purchase; (5) disparage us, our affiliates or any of their or our respective products; or (6) target
communications of any kind on the basis of the intended recipient being an RI Marketplace Buyer or Seller.

		4.8	You may only use the AWS Management Pack for System Center on computer equipment owned or controlled
by you for your internal business purposes, solely to access Your Content used in connection with the Services. Your use of the
AWS Management Pack for System 

Center
is governed by the license agreement, located here: AWS Management Pack for System Center License Agreement http://aws.amazon.com/windows/system-center/aws-mp-license.

4.9       
Dedicated Instances. You may request that certain Amazon EC2 instances run on physically
isolated host hardware dedicated to a single customer account (each requested instance, a “Dedicated Instance”), using
the process set forth on the Amazon EC2 Dedicated Instance detail page on the AWS Site. As part of using Amazon EC2 Dedicated Instances,
you agree that Dedicated Instances are subject to reboot Maintenance at most once every three months. Except for emergency reboot
Maintenance, we agree to provide 14 days’ notice prior to reboot Maintenance of Dedicated Instances. We have no liability
whatsoever for any damages, liabilities, losses (including any corruption, deletion, or destruction or loss of data, applications
or profits), or any other consequences resulting from rebooting Dedicated Instances.

4.10    
Microsoft BYOL Licensing. Under this option, Amazon EC2 enables you to provision
Amazon EC2 instances using Microsoft Developer Network Software. You can use this benefit only if you meet the requirements described
here .

		5.	Alexa® Web Services

5.1.
You may use Alexa® Web Services to create or enhance applications or websites, to create search websites or search services,
to retrieve information about websites, and to research or analyze data about the traffic and structure of the web.

5.2.
You may not display data you receive via the Alexa® Services that has been cached for more than 24 hours.

    	AWS Service Terms	-11-	 

    	 

    

5.3.
You may not resell or redistribute the Alexa® Web Services or data you access via the Alexa® Web Services.

5.4.
You may use data you receive from the Alexa® Web Services, such as web site traffic data, to enhance your application or website,
but may not use it in any application whose primary purpose is to display the same or related data or whose primary purpose is
to compete with www.alexa.com .

		6.	Amazon Flexible Payments Service (Amazon FPS)

6.1.
The terms in this Section 6 apply only to Amazon FPS and use of Your

Content
with the web-based payment service provided by Amazon Payments, Inc. (“Amazon Payments”) that enables the processing
of payment transactions initiated by third parties, and that may include, without limitation, the processing and settlement of
credit card transactions, bank transfers, or the administration of prepaid or post-paid balances (the “Payment Service”).

6.2.
You may:

•  
access and use Amazon FPS to enable use of the Payment Service by users who have an appropriate
Payment Service account (each, an “Amazon Payments User”) via Your Content in accordance with any applicable FPS Specifications
(as defined below);

		•	install, copy, and use the software development kit provided by us as part of Amazon FPS, including
the related development guides and technical documentation (collectively, the “FPS SDK”), and access and use the online
testing environment made available by us (the “FPS 

Sandbox”),
in each case as necessary to internally develop and test

Your
Content for use with the Payment Service; and

•  
create, incorporate, compile, and copy derivative works of the sample computer programming
code provided by us for development and testing of Your Content (the “FPS Sample Code”) as part of Your Content for
distribution in machine readable binary form or object code form to Amazon Payments Users as necessary for them to use the Payment
Service. Use of FPS Sample Code is also subject to any additional license terms included with the FPS Sample Code. Such additional
terms will control in the event of any inconsistency or conflict with the Agreement.

6.3. 
The FPS SDK, FPS Sample Code, and FPS Specifications (as defined below) constitute Amazon
Properties. Except as expressly authorized by this Section 6,

    	AWS Service Terms	-12-	 

    	 

    

you may not sublicense,
loan, sell, assign, lease, rent, transfer, act as a service bureau, distribute or grant rights to any person or entity in Amazon
FPS, the FPS SDK, the FPS Sandbox or the Payment Services.

6.4. 
You and Your Content will comply with any technical and operational specifications and other
documentation or policies provided or made available by us or Amazon Payments with respect to Amazon FPS or the Payment Service
respectively (the “FPS Specifications”). We reserve the right to update or modify the FPS Specifications at any time.
Prior to making Your Content generally available for commercial use, you will thoroughly test Your Content to ensure that it operates
properly with Amazon FPS, including without limitation that it complies with the FPS Specifications.

6.5. 
We may review and test Your Content to confirm that it operates properly with Amazon FPS
and complies with the FPS Specifications, using review and test processes determined in our sole discretion. You agree to correct
any material errors, defects or other non-compliance of which you become aware, including from review and test results provided
by us. We may make modifications, updates or upgrades to Amazon FPS, the FPS SDK, or FPS Specifications. In such event, you will
test and, if necessary, modify Your Content to ensure that it continues to operate properly with the then-current version of Amazon
FPS, the FPS SDK, and FPS Specifications.

6.6. 
You must establish and maintain a payments account with Amazon Payments to use Your Content
commercially with Amazon FPS and to access the Payment Service. Your use of the Payment Service is subject to Amazon Payment’s

policies,
procedures, and user agreements, and any breach of the foregoing will constitute a breach of the Agreement. In addition to the
limitations described in the Agreement, any use of the Amazon Payments logo and trademark is subject to the trademark usage guidelines
issued by Amazon Payments.

6.7. 
You are responsible for (a) the collection and payment of any and all sales, use, excise,
import, export, value added and other taxes and duties assessed, incurred or required to be collected or paid for any reason in
connection with any offer or sale of products or services by you, including Your Content, and (b) any payment transaction that
is initiated using Your Content that is charged back or reversed (a “Chargeback”) to the extent that such Chargeback
is attributable to any error, act or omission of you or Your Content and is not otherwise recovered by Amazon Payments from an
Amazon Payments User. You will indemnify and reimburse

    	AWS Service Terms	-13-	 

    	 

    

Amazon Payments and its
affiliates against any claim or demand for payment of any such taxes or any Chargebacks.

6.8. 
You represent, warrant, and covenant that you will at all times:

•  
represent the capabilities and features of the Payment Service consistent with our description
of such capabilities and features and avoid false, deceptive, misleading or unethical practices that may be detrimental to us or
Amazon Payments, the Payment Service, Amazon Payments Users or other third parties;

•  
refrain from providing warranties or disclaimers with respect to the Payment Service;

•  
promptly investigate and report to us all complaints received by you with regard to Amazon
FPS and the Payment Service, and make every reasonable effort to maintain and promote good public relations for us in the handling
of any such complaints; and

•  
ensure that the terms of any agreements between you and any Amazon Payments User are consistent
with the terms of the Agreement and these Service Terms.

		7.	Amazon DevPay Service (Amazon DevPay)

7.1.
You may use Amazon DevPay to: (a) sell to end users (“Customers”) use of

Your
Content that you develop and make available with the Services (the “Bundled Application”), including machine images
that you develop; (b) establish accounts for Customers that use the Bundled Application (“Customer Accounts”); (c)
manage features of Customer Accounts; and (d) receive payments from Customers for Bundled Applications.

7.2.
You will establish the pricing applicable to Customers for their use of any Bundled Application. We will only be responsible for
collecting those fees that are fully disclosed and properly configured within the DevPay Service. The fees you charge to Customers
for your Bundled Applications through the DevPay Service (as further described in Section 7.6 below) must constitute the full and
complete fees you charge Customers for such Bundled Applications. You may not charge or impose any additional or supplemental fees
for Bundled Applications other than those disclosed through the DevPay Service. While you are using the DevPay Service, you shall
not establish any alternative means of payment for such Bundled Applications. The foregoing does not limit your ability to charge
and receive payments for goods and services other than the Bundled Application sold through the DevPay Service.

    	AWS Service Terms	-14-	 

    	 

    

7.3.
You are responsible for designating all terms and conditions applicable to the use of the Bundled Application; provided that, use
of the underlying Services are subject to the terms of the Agreement which will control in the event of a conflict. We may require
users to register an AWS account (including agreeing to the terms of the Agreement) in order to use Amazon EC2 or other Services
associated with the Bundled Application. You may not extend on behalf of us any written or oral warranty or guarantee, or make
any representation or claim, with respect to the Services without our prior written consent. Upon termination of the Agreement
or the Amazon Payments User Agreement 
for any reason, all access by Customers with respect to your Bundled Applications may be terminated by us.

7.4.
Except as set forth in Section 7.5 below, you are fully liable for all charges incurred for Services under your account identifiers
or those assigned to your Customers for your Bundled Applications. All Services will be charged at the then current price applicable
to such Services under the Agreement. Payments will be processed by Amazon Payments, Inc. and are subject to the terms of the Amazon
Payments User Agreement ,
including your liability for chargebacks. All payments collected using the DevPay Service are subject to the then current processing
fee described on the DevPay detail page on the AWS Site. 

Amounts
owed under the Agreement may be deducted from proceeds collected under the Amazon
Payments User Agreement .

7.5.
If we are unable to collect the fees you specify from your Customers for the sale of your Bundled Applications (“Customer
Fees”) or a prior transaction for those fees is reversed, you will not be responsible for paying the fees for the Services
used by you and your Customer (“Service Fees”) and AWS will have no obligation to remit or otherwise seek collection
of the Customer Fees, provided that the payment failure is due to:

•  
AWS’s inability to charge a Customer’s credit card for the Customer Fees, or

•  
A transaction is reversed as a result of a Chargeback (as described in the
Amazon Payments User Agreement )
because the transaction was not authorized or was otherwise fraudulent.

In
addition, in the applicable month, the Customer Fees charged must exceed the Service Fees. In the event of such a payment failure,
we may recover or otherwise set off any Customer Fees from you that we collected in the month to the extent they do not exceed
the Service Fees. In the event that either you or AWS is subsequently able

    	AWS Service Terms	-15-	 

    	 

    

to collect the Customer
Fees, you will pay to AWS the corresponding Service Fees as provided in the Agreement.

7.6.     
We will host and make available to Customers a customer interface (“Customer UI”)
permitting (a) the display to Customers of certain pricing, terms and conditions and other information you provide to us regarding
your Bundled Applications (“Subscription Information”) and (b) Customers to engage in certain functions with respect
to your Bundled Applications, such as account establishment, account termination, payment authorization and termination rights.
We will define and control the fields and format for the Customer UI and for Subscription Information. We retain all rights to
the Customer UI, including its look and feel, and you will not copy or mimic the Customer UI in any manner.

7.7.     
You are responsible for ensuring and shall ensure that all Subscription Information (as
you provide it to us and as it is ultimately shown on the Customer UI) is: (a) full, accurate and complete, (b) not misleading;
and (c) in compliance, in all respects, with applicable laws. You must promptly update the Subscription Information when and as
necessary to ensure that the Subscription Information continues to comply with the foregoing requirements, even if the updates
are necessary as a result of changes we make to the data input fields or to the Customer UI.

7.8.     
You are responsible for providing customer service (if any) to Customers for your Bundled
Applications. We shall have no obligation to provide customer or technical support to any Customer for Bundled Applications; provided
that, we will provide support to Customers regarding billing and payment questions.

7.9.     
You will use the communication methods we establish through the DevPay Services for the
administration of Customer Accounts, including, but not limited to, any communications regarding Customer Account termination or
pricing changes.

7.10.  
You acknowledge and agree that we may take any of the corrective action
regarding Customer Accounts to the extent we deem necessary or appropriate, in our sole discretion, to (a) comply with law, (b)
enforce or apply the Agreement, the Amazon Payments User Agreement ,
or other agreements or policies applicable to the Services or DevPay Service, or (3) protect the rights, property or safety of
our business, a Customer, or any third party. Corrective action may include (i) suspending, canceling or closing of Customer Accounts;
(ii) reestablishment of Customer Accounts; and (iii) waiving or refunding of fees on Customer Accounts. We shall have no liability
to you for taking any such actions. You shall promptly comply with any actions we take

    	AWS Service Terms	-16-	 

    	 

    

or may require of you
regarding Customer Accounts. These actions may include, without limitation, reimbursing us for Customer refunds we issue, discontinuing
provision of services on Customer Accounts we cancel, and re-establishment of services on Customer Accounts we re-establish. Should
you ask us to close a Customer Account by using a method we have provided for that purpose, we will endeavor to close the Customer
Account reasonably promptly, but we shall have no liability to you for the speed with which we do so or for our failure to do so.
You shall indemnify and hold us and our employees, officers, directors and representatives, harmless from and against any and all
claims, losses, damages, liabilities, judgments, penalties, fines, costs and expenses (including reasonable attorneys fees), arising
out of or in connection with any claim based on or related to any actions we may take with respect to any Customer Account at your
direction, including, without limitation, any closure of a Customer Account.

7.11.  
You acknowledge and agree that: (a) you have no expectation and have received no assurances
that your business relationship with us will continue beyond the Term (or its earlier termination), that any investment by you
in the promotion of any Bundled Application will be recovered or recouped, or that you will obtain any anticipated amount of profits;
and (b) you will not have or acquire by virtue of the DevPay Services or otherwise any vested, proprietary or other right in the
promotion of any Services or in any related goodwill created by your efforts.

		8.	Amazon SimpleDB Service (Amazon SimpleDB)

8.1.
If during the previous six (6) months you have incurred no fees for Amazon SimpleDB and have registered no usage of Your Content
stored in Amazon SimpleDB, we may delete, without liability of any kind, Your Content that is stored in Simple DB upon thirty (30)
days prior notice to you.

		9.	Amazon Fulfillment Web Service (Amazon FWS)

9.1.
You may only access and use Amazon FWS to query, access, transmit and receive product and shipping information related to your
use of the Fulfillment by Amazon service (“FBA Service”) sold and provided by Amazon Services LLC (“Amazon Services”)
in accordance with any applicable FBA Specifications (as defined below).

9.2.
To use Amazon FWS, you must have an Amazon seller account (your “Seller Account”) that is in good standing and be registered
to use the FBA Service. Your use of the FBA Service and your Seller Account is solely subject to Amazon Services’ policies,
procedures, the Amazon Business Services Agreement or other applicable user

    	AWS Service Terms	-17-	 

    	 

    

agreements.
Amazon FWS is only a technical interface that enables you to access and process certain information related to your Seller Account.
AWS will have no liability to you or any third party related to your Seller Account.

9.3.
You may use Amazon FWS only to administer product and shipping information associated with your Seller Account. When registering
for Amazon FWS, you must use the same username and password which is associated with your Seller Account. You may not develop or
use an application to access Amazon FWS that collects, processes or stores the account identifiers or other security credentials
(including usernames and passwords) of any third party associated with AWS or any of its affiliates.

9.4.
You and Your Content will comply with any technical and operational specifications, security protocols and other documentation
or policies provided or made available by us with respect to Amazon FWS (the “FBA Specifications”). We reserve the
right to update or modify the FBA Specifications at any time. Prior to making Your Content available for commercial use, you will
thoroughly test Your Content to ensure that it operates properly with Amazon FWS, including, without limitation, that it complies
with the FBA Specifications.

		10.	Amazon Elastic MapReduce

10.1.
We may collect certain information about computing jobs you run using Amazon Elastic MapReduce, including CPU utilization, memory
usage, IO performance, and error and information messages.

10.2.
You are responsible for all fees incurred from your use of Amazon Elastic MapReduce regardless of the results obtained, the quality
of the resulting data, or whether a computing job runs successfully. Use of Amazon Elastic MapReduce requires use of Amazon EC2
and Amazon S3, and certain features require use of Amazon SimpleDB. You are responsible for the separate fees you accrue for Amazon
EC2, Amazon S3, and Amazon SimpleDB.

10.3.
You are solely responsible for monitoring the status of your computing jobs. We may throttle or terminate computing jobs that we
determine degrade the performance of Amazon Elastic MapReduce, the Services, or any component of the Services. We are not responsible
for any data loss or data corruption that occurs as part of your computing jobs.

    	AWS Service Terms	-18-	 

    	 

    

		11.	Amazon CloudWatch and Auto Scaling

11.1.
You may only use Amazon CloudWatch to perform monitoring and auto-scaling functions in connection with Amazon EC2. Amazon CloudWatch
enables Auto Scaling in connection with Amazon EC2. Auto Scaling requires use of both Amazon CloudWatch and Amazon EC2.

11.2.
In connection with Auto Scaling, we may launch additional Amazon EC2 instances or terminate Amazon EC2 instances based on conditions
you set. You are responsible for the separate fees you accrue for Amazon EC2. You are responsible for all fees incurred from your
use of Amazon CloudWatch and Auto Scaling regardless of the results obtained or the quality or timeliness of the results. Charges
for Amazon CloudWatch will accrue as soon as you use begin using Amazon CloudWatch or Auto Scaling functionality.

11.3.
Amazon CloudWatch collects and stores certain information for the Amazon EC2 instances you are monitoring, including CPU utilization,
data transfer, and disk usage and activity.

		12.	Elastic Load Balancing

12.1.
You may only use Elastic Load Balancing to provide load balancing functionality in connection with Amazon EC2. You must have instances
running in all Availability Zones across which you want to balance loads with Elastic Load Balancing.

12.2.
Use of Elastic Load Balancing requires use of Amazon EC2. You are responsible for the separate fees you accrue for Amazon EC2.
You are responsible for all fees incurred from your use of Elastic Load Balancing regardless of the results obtained or the quality
or timeliness of the results. Charges for Elastic Load Balancing will accrue as soon as you use begin using Elastic Load Balancing
functionality.

		13.	AWS Import/Export

13.1.
You may send physical storage media (the “Media”) to us that we will use to either (a) transfer data contained on the
Media into supported storage Services (such as Amazon S3, Amazon EBS, and Amazon Glacier) as Your Content or (b) transfer certain
of Your Content to the Media (such data contained on Media either before or after transfer, “Data”) and provide the
Media to you.

13.2.
You will comply with all specifications and documentation for AWS

    	AWS Service Terms	-19-	 

    	 

    

Import/Export
(including the AWS Import/Export Pack and Ship Check 

List
) as
posted by us and updated by us from time to time on the AWS Site, including Media, shipping and encryption requirements. You will
be solely responsible for all shipping and handling costs (including costs of freight and transit insurance) for shipping Media
to or from us. We may pay some reasonable return shipping charges as described on the AWS Import/Export section of the AWS Site.
You are responsible for payment of all customs, duties, taxes and other charges in connection with Media being shipped to or from
us.

13.3.
You will not deliver to us, and we may refuse to accept any, damaged, defective or unreadable Media or any Media otherwise not
shipped in accordance with the Agreement (collectively, “Unsuitable Media”). We may return or dispose of any Unsuitable
Media, or erase Data on such Unsuitable Media. In addition, you will reimburse us for any expenses we incur in connection with
any Unsuitable Media. If you request and we return Unsuitable Media to you, you agree that we will select the shipping carrier
and handling standards for return of such Unsuitable Media in our sole discretion, and the carrier and standards may not be the
same (and may cost more) than those we use for shipping media in connection with AWS Import/Export generally. For avoidance of
doubt “Media” includes “Unsuitable Media”.

13.4.
You will bear the entire risk of loss of, or damage to, any Media (including Data) while in transit and you are solely responsible
for obtaining insurance at your expense. We have no liability or responsibility with respect to any delay, damage or loss incurred
during shipment, including loss of Data.

13.5.
You will retain title to any Media we receive from you and store as part of AWS Import/Export. You supply us with Media and Data
entirely at your own risk. We are not responsible for and will not be held liable for any damage to Media or any loss of Data.
Our confirmed receipt of delivery does not: (a) indicate or imply that any Media or Data has been delivered free of loss or damage,
or that any loss or damage to any Media or Data later discovered occurred after confirmed receipt of delivery; (b) indicate or
imply that we actually received the number of units of Media specified by you for such shipment; or (c) waive, limit or reduce
any of our rights under the Agreement. We reserve the right to impose, and change, from time to time, volume limitations on the
delivery of your Media, and you will comply with any of these restrictions or limitations.

13.6.
You should back-up Data prior to delivery to us. Your Data should not include live or production data or any other data that you
are not prepared to lose. For avoidance of doubt, Your Content includes Data.

    	AWS Service Terms	-20-	 

    	 

    

13.7.
You represent that you have all necessary rights to (a) provide the Media and Data to us for upload into supported storage Services
and (b) authorize our transfer of any Data specified by you to the Media. You represent that import or export of the Media or Data
to or from us does not require a license under the laws or regulations of any country.

13.8.
We may reproduce Data as necessary to transfer it between Media and supported storage Services.

13.9.
Use of AWS Import/Export requires use of a supported storage Service. You are responsible for the separate fees you accrue for
storage Services.

13.10.
IN ADDITION TO THE DISCLAIMERS IN THE AGREEMENT, WE

HEREBY
DISCLAIM ANY DUTIES OF A BAILEE OR WAREHOUSEMAN, AND YOU HEREBY WAIVE ALL RIGHTS AND REMEDIES OF A BAILOR

(WHETHER
ARISING UNDER COMMON LAW OR STATUTE), RELATED

TO
OR ARISING OUT OF ANY POSSESSION, STORAGE OR SHIPMENT

OF
MEDIA OR DATA BY US OR OUR AFFILIATES OR ANY OF OUR OR

THEIR
CONTRACTORS OR AGENTS. YOU ARE SOLELY RESPONSIBLE FOR APPLYING APPROPRIATE SECURITY MEASURES TO YOUR DATA, INCLUDING ENCRYPTING
SENSITIVE DATA.

13.11.
In addition to your indemnification obligations under the Agreement, you agree to indemnify, defend and hold us, our affiliates
and licensors, each of our and their business partners (including third party sellers on websites operated by or on behalf of us)
and each of our and their respective employees, officers, directors and representatives, harmless from and against any and all
claims, losses, damages, liabilities, judgments, penalties, fines, costs and expenses (including reasonable attorneys’ fees),
arising out of or in connection with any claim arising out of (a) the Media (whether or not title has transferred to us) and Data,
including any personal injury, death or property damage (including any damage caused by malicious or harmful code included in Data);
(b) any sales, goods and services, use, excise, import, export, property, value added or other taxes or duties assessed or imposed
on us or our affiliates in connection with or as a result of the storage, shipping

or
other actions by us taken with respect to the Media or Data; (c) any legal or regulatory violation, arising under the laws or regulations
of any country, related to import or export of the Media or the Data.

13.12.
Once AWS Import/Export services are complete, we will return the Media to you. We may return Media to you for any reason, including
upon termination of the

    	AWS Service Terms	-21-	 

    	 

    

Agreement or the AWS Import/Export
service. Returned Media will be sent to your designated shipping address. Media shipped to us for import into or export from supported
storage Services in the EU (Ireland) Region must originate from and be returned to an address within the European Union. If we
have an outdated, incorrect or prohibited address for you, we will attempt to notify you and you will have thirty (30) calendar
days from the date we provide notification to supply a substitute address. If you do not supply a substitute address within thirty
(30) calendar days of notification, the Media will be deemed Unsuitable Media subject to disposal. We may erase Data and dispose
of Media in any manner and we have no obligation to reimburse or compensate your for any loss of Media or Data due to our disposal.

13.13.
Notwithstanding anything to the contrary in the Agreement, you may give agents and subcontractors of your choosing access to the
private key associated with your account solely for the purpose of (a) preparing Data for import or export using AWS Import/Export
or (b) confirming the integrity of Data imported or exported using AWS Import/Export. You remain fully responsible for and indemnify
us for all activities undertaken by such third parties under your account. Other than as specifically set forth in this section,
all terms and conditions of the Agreement continues to apply to your use of the Services.

13.14.
We will not act as the importer of record for your shipments of Media or Data. If we are importing or exporting your shipments
of Media or Data into the Asia Pacific (Singapore) Region, you will not act as the importer of record and you represent and warrant
that: (a) You are not a resident of Singapore; (b) You have a business establishment or fixed establishment outside of Singapore
and not in Singapore; (c) You are domiciled outside Singapore if you have no business or fixed establishment in any country; (d)
You are not registered or required to be registered for GST in Singapore.

You
will notify us if, at any time, you are using the AWS Import/Export service to ship Media or Data into the Asia Pacific (Singapore)
Region and you are not acting as the importer of record, and you become unable to make any of the above representations and warranties.

If
you are not acting as the importer of record on your shipment of Media or Data to the Asia Pacific (Singapore) Region, then the
Media or Data must (i) be returned to a location outside of Singapore, (ii) be exported on an FCA basis; and (iii) you must be
importer of record in the country that the Media or Data is returned to.

    	AWS Service Terms	-22-	 

    	 

    

		14.	Amazon Virtual Private Cloud (Amazon VPC)

14.1.
You may only use Amazon VPC to connect your computing resources to certain AWS computing resources via a Virtual Private Network
(VPN) connection.

14.2.
Use of Amazon VPC requires the use of other Services. You are responsible for all applicable fees associated with your use of other
Services in connection with Amazon VPC. When you transfer data between AWS computing resources running inside Amazon VPC and AWS
computing resources running outside Amazon VPC, you will be charged VPN data transfer rates in addition to any applicable Internet
data transfer changes. VPN connection charges accrue during any time your VPN connection is in the “available” state.

14.3.
You are solely responsible for the configuration, operation, performance and security of all equipment and computing resources
you use with Amazon VPC, including any gateways or other devices you use to connect to Amazon VPC.

		15.	AWS Multi-Factor Authentication (AWS MFA)

15.1.
You may only use AWS MFA in connection with accessing your AWS account.

15.2.
Your use of AWS MFA requires the use of other Services. You are responsible for all applicable fees associated with your use of
other Services in connection with AWS MFA.

15.3.
You are solely responsible for the procurement and for the configuration, operation, performance and security of any hardware or
non-AWS software that you use in connection with AWS MFA, including any compatible authentication devices.

		16.	Amazon Relational Database Service (Amazon RDS)

16.1.
You may only use Amazon RDS to store, query, retrieve and serve data and other content owned, licensed or lawfully obtained by
you. You acknowledge that neither we nor our licensors are responsible in any manner, and you are solely responsible, for the proper
configuration of database security groups and other security settings associated with Amazon RDS.

16.2.
You may store snapshots of Your Amazon RDS Content for later use in Amazon RDS but snapshots cannot be downloaded outside the Services.

    	AWS Service Terms	-23-	 

    	 

    

16.3.
We may terminate your Amazon RDS database instance if you attempt to access or tamper with any software we pre-load on the database
instance, including the operating system software running on the database instance.

16.4.
You are responsible for configuring your backup retention period to give yourself enough time to recover data from your backups
in the event of a hardware or file system failure.

16.5.
Reserved DB Instance Pricing. You may designate Amazon RDS database instances as subject to the reserved pricing and payment terms
("Reserved DB Instance Pricing") set forth on the Amazon RDS detail page on the AWS Site (each designated instance, a
"Reserved DB Instance"). You may designate database instances as Reserved DB Instance by calling to the Purchasing API
or selecting the Reserved DB Instance option in the AWS console. When you designate a database instance as a Reserved DB Instance,
you must designate a region, instance type and quantity for the applicable Reserved DB Instances. The Reserved DB Instances may
only be used in the designated region. We may change Reserved DB Instance Pricing at any time but price changes will not apply
to previously designated Reserved DB Instances. We may terminate the Reserved DB Instance Pricing program at any time. Reserved
DB Instances are nontransferable and all amounts paid in connection with the Reserved DB Instances are nonrefundable, except that
if we terminate the Agreement other than for cause, terminate an individual Reserved DB Instance type, or terminate the Reserved
DB Instance Pricing program, we will refund you a pro rata portion of any upfront fee paid in connection with any previously designated
Reserved DB Instances. Upon expiration or termination of the term of a Reserved DB Instance, the Reserved DB Instance Pricing will
expire and standard ondemand usage prices will apply to the database instance. In addition to being subject to Reserved DB Instance
Pricing, Reserved DB Instances are subject to all data transfer and other fees applicable under the Agreement.

16.6. Using Oracle Software.

16.6.1
“License Included”. As part of the Services, you may be allowed to use certain software (including related documentation)
described on the AWS Site developed and owned by Oracle America, Inc. or its affiliates (“Oracle”) and Oracle’s
licensors (collectively, the “Oracle Software”). If you choose to use the

Oracle
Software and do not already have a license from Oracle for that Oracle Software, Oracle and its licensors require that you agree
to these additional terms and conditions:

    	AWS Service Terms	-24-	 

    	 

    

•  
Oracle or its licensors retains all ownership and intellectual property rights in the Oracle
Software, and title to the Oracle Software does not transfer to you or any third party by virtue of this Agreement. 

•  
The Oracle Software is subject to a restricted license and may only be used in connection
with the Service Offerings, and only by the individual or legal entity that entered into the Agreement. 

•  
You may only use the Oracle Software for your internal business operations and in accordance
with the Agreement. You may permit agents or contractors (including outsourcers) to use the Oracle Software on your behalf for
the purposes set forth in, and subject to, the Agreement, provided you are responsible for the agent’s, contractor’s
and outsourcer’s compliance with the Agreement in connection with such use. 

•  
You may not: 

◦ assign, grant,
or transfer the Oracle Software or any interest in the

Oracle
Software to another individual or entity, and if you purport to

grant a security interest
in the Oracle Software, the secured party will have no right to use or transfer the Oracle Software;

◦
use the Oracle Software for rental, timesharing, subscription services, hosting, or outsourcing;

◦
remove or modify any notice of Oracle’s or its licensors’ proprietary rights;

◦
make the Oracle Software available in any manner to any third party for use in the third party’s business operations;

◦
duplicate, reverse engineer (unless required by law for interoperability), disassemble or decompile the Oracle Software (including
by reviewing data structures or similar materials produced by the Oracle Software); or

◦ publish any results
of benchmark tests run on the Oracle Software.

•  
Third party technology that may be appropriate or necessary for use with some Oracle Software
is specified in the related documentation, and that third party technology is licensed to you only for use with the Service Offerings
and under the terms of the third party license agreement specified in the documentation, not this Agreement. 

•  
To the extent permitted by applicable law, Oracle disclaims any liability for any damages,
whether direct, indirect, incidental, special, punitive or consequential, and

    	AWS Service Terms	-25-	 

    	 

    

any loss of profits, revenue,
data or data use, arising from your use of the Oracle Software.

•  
Notwithstanding anything to the contrary elsewhere in the Agreement, Oracle is an intended
third party beneficiary of the Agreement, but solely with respect to this Section 16.6.1 of these Service Terms. 

•  
The Uniform Computer Information Transactions Act does not apply to your use of the Oracle
Software. 

•  
Upon any termination of the Agreement, you must discontinue use of the Oracle Software and
any related documentation. 

16.6.2
“Bring-Your-Own-License” (BYOL). Under the BYOL option, Amazon RDS enable you to provision Oracle Software to Amazon
EC2 instances and use the management capabilities of Amazon RDS for the Oracle Software. You can use the Oracle Software with Amazon
RDS if you meet the following conditions:

•  
You must have a valid license with “Software Update License & Support” for
the Oracle Software you wish to run. The terms of your existing license and support agreement(s) with Oracle continue to apply
to your use of the Oracle Software; and 

•  
You must follow Oracle’s current policies for licensing Oracle Database software in
the cloud computing environment. The database instances using the Oracle Software with Amazon RDS reside in the Amazon EC2 environment.

16.7 Using Microsoft Software.

16.7.1
"License Included" In conjunction with the Services, you may be allowed to use certain software (including related documentation)
developed and owned by Microsoft Corporation or its licensors (collectively, the “Microsoft Software”). If you choose
to use the Microsoft Software, Microsoft and its licensors require that you agree to these additional terms and conditions:

•  
The Microsoft Software is neither sold nor distributed to you and you may use it solely
in conjunction with the Services. 

•  
You may not transfer or use the Microsoft Software outside the Services. 

•  
You may not remove, modify or obscure any copyright, trademark or other proprietary rights
notices that are contained in or on the Microsoft Software. 

    	AWS Service Terms	-26-	 

    	 

    

•  
You may not reverse engineer, decompile or disassemble the Microsoft Software, except to
the extent expressly permitted by applicable law. 

•  
Microsoft disclaims, to the extent permitted by applicable law, all warranties by Microsoft
and any liability by Microsoft or its suppliers for any damages, whether direct, indirect, or consequential, arising from the Services.

•  
Microsoft is not responsible for providing any support in connection with the Services.
Do not contact Microsoft for support. 

•  
You are not granted any right to use the Microsoft Software in any application controlling
aircraft or other modes of human mass transportation, nuclear or chemical facilities, life support systems, implantable medical
equipment, motor vehicles, weaponry systems, or any similar scenario (collectively, "High Risk Use"). Microsoft and its
suppliers disclaim any express or implied warranty of fitness for High Risk Use. High Risk Use does not include utilization of
the Microsoft Software for administrative purposes, to store configuration data, engineering and/or configuration tools, or other
non-control applications, the failure of which would not result in death, personal injury, or severe physical or environmental
damage. These noncontrolling applications may communicate with the applications that perform the control, but must not be directly
or indirectly responsible for the control function.

•  
SQL Server Web Edition may be used only to support public and Internet accessible Web pages,
Web sites, Web applications or Web services. It may not be used to support line of business applications (e.g., Customer Relationship
Management, Enterprise Resource Management and other similar applications). 

16.7.2 License
Mobility with Software Assurance (Bring Your Own License or BYOL). Under this option, Amazon RDS enable you to provision Microsoft
SQL Server Software to Amazon EC2 instances and use the management capabilities of Amazon RDS for the SQL Server Software. You
can use this benefit if only you meet the requirements and have signed up as described here.

17.    
Amazon Simple Notification Service (Amazon SNS)

17.1. You may only use
Amazon SNS to send notifications to parties who have agreed to receive notifications from you.

17.2. We may throttle
or restrict notifications if we determine, in our sole discretion, that your activity may be in violation of the AWS Acceptable
Use Policy or the Agreement.

    	AWS Service Terms	-27-	 

    	 

    

17.3.
Your notifications sent through Amazon SNS may be blocked, delayed or prevented from being delivered by destination servers and
other reasons outside of our control and there is no warranty that the service or content will be uninterrupted, secure or error
free or that notifications will reach their intended destination during any stated timeframe. In addition, you acknowledge that
we may not be able to provide the service if a wireless carrier delivering Amazon SNS notifications by short messaging service
(SMS) terminates or suspends their service. Your payment obligations may continue regardless of whether delivery of your notifications
are prevented, delayed or blocked.

17.4.
You may not use Amazon SNS to send SMS messages that include Premium Content (as defined in the Mobile Marketing Association Guidelines).
You may not charge recipients for receiving Amazon SNS notifications by SMS unless you have obtained the recipient’s express
consent. You must advise recipients receiving Amazon SNS notification by SMS that wireless carriers may charge the recipient to
receive Amazon SNS notifications by SMS. You must obtain our prior written consent before using Amazon SNS to send SMS messages
for:

•  
financial transactions or payment services (e.g., mobile banking, bill presentment, bill
payment, money transfer, peer-to-peer payment or lending credit, debit or stored value payment services); 

•  
charitable programs (e.g., soliciting donations for a non-profit organization); 

•  
sweepstakes or contests; 

•  
advertisements or promotions for commercial products, goods or services; or 

•  
location-based services (e.g., where a recipient receives messages based on the geographical
location of the recipient’s wireless device). 

17.5. 
Any third party push notification platform that you use in connection with 

Amazon
SNS is Third Party Content under the Agreement, and features of Amazon SNS that depend on such platforms may not be secure, uninterrupted
or error-free. Your use of such push notification platform is subject to the platform’s terms and conditions, and you are
solely responsible for complying with those terms and conditions. We may change, discontinue or deprecate support for a push notification
platform for any reason at any time.

17.6. 
You and any of your applications that use Amazon SNS must comply with all laws, rules, and
regulations applicable in jurisdictions in which your applications are used.

    	AWS Service Terms	-28-	 

    	 

    

		18.	Consolidated Billing

18.1.
You may only use Consolidated Billing as described in this Section and on the AWS Site to (i) link an AWS account (the “Paying
Account”) with another AWS account (each, a “Linked Account”), or (ii) allow an AWS account to be linked to a
Paying Account. You may only link accounts held by you, your affiliates or your employees, or by your agents or subcontractors
currently doing work on your behalf. If an agent or subcontractor ceases doing work on your behalf, you will promptly unlink the
applicable account. When accounts are linked, the Paying Account will be billed for and will pay all applicable charges for each
Linked Account in accordance with the payment provisions in the Agreement while the accounts are linked. By linking your Linked
Account to a Paying Account, you consent to disclosing your billing and account activity for that Linked Account to the Paying
Account. We will determine the number of accounts that may be linked. An account may unlink another account from it at any time.
As soon as a Linked Account is unlinked from a Paying Account, the Linked Account will be billed for and will pay all applicable
charges for the Linked

Account
in accordance with payment provisions in the Agreement. If a Paying Account is terminated for failure to satisfy the payment provisions
in the Agreement, then all linked Accounts associated with the Paying Account will be unlinked. We may unlink a Linked Account
from a Paying

Account
at any time upon notice to both accounts in accordance with the Agreement, except that accounts linked in violation of this Section
18.1 may be unlinked by us immediately and without notice. Paying Accounts and Linked Accounts are jointly and severally liable
for all fees accrued by Linked Accounts while the accounts are linked. Accordingly, if a Paying Account fails to pay for fees accrued
by a Linked Account while the accounts are linked, the Linked Account remains liable for such fees.

		19.	AWS Identity and Access Management (IAM)

19.1.
You may use IAM to create additional sets of security credentials (the “User Credentials”) under your AWS account,
the format of which may include a username and password, roles, policies, permissions, access keys, and/or a security token. The
User Credentials are subject to change: (a)

by
you through the IAM APIs, or (b) if we determine in our reasonable discretion that a change is necessary. We will promptly notify
you of any change we make to the User Credentials.

    	AWS Service Terms	-29-	 

    	 

    

19.2.
You will ensure that all use of the Services under the User Credentials complies with the terms and conditions of the customer
agreement between you and us that governs your use of the Services.

19.3.
You are responsible for all applicable fees associated with use of the Services in connection with IAM, including fees incurred
as a result of any User Credentials. You are responsible for maintaining the secrecy and security of the User Credentials (other
than any key that we expressly permit you to use publicly). You are solely responsible, and we have no liability, for any activities
that occur under the User Credentials, regardless of whether such activities are undertaken by you, your employees, agents, subcontractors
or customers, or any other third party. You are responsible for the creation, distribution, and security (including enabling of
access) of all User Credentials created under your AWS account, including credentials that you have used IAM to create or disclose
to other parties.

19.4.
Except as otherwise provided by AWS, you may only use User Credentials for your internal use and may not expose your User Credentials
publicly. You may not sell, transfer or sublicense or authorize the creation of User Credentials (other than public use of any
key that we expressly permit you to use publicly) to any other party; provided that, you may disclose or cause to be disclosed
User Credentials to your agents or subcontractors that are performing services for you, solely to allow the agents or subcontractors
to use the Services on your behalf in accordance with the agreement between you and us that governs your use of the Services.

19.5.
Any third party identity provider that you use in connection with the Service Offerings is Third Party Content under the Agreement
and may be provided directly to you by a third party under separate terms and conditions. You are solely responsible for complying
with those terms and conditions. We may change, discontinue or deprecate support for an identity provider for any reason, including
if the continued use of the identity service (a) poses a security or intellectual property issue, (b) is economically or technically
burdensome, or (c) must be terminated to comply with the law or requests of governmental entities.

		20.	Amazon Route 53

20.1.
You may use Amazon Route 53 to answer Domain Name System (DNS) queries for your applications.

20.2.
You will not create a hosted zone for a domain that you do not own or have authority over.

    	AWS Service Terms	-30-	 

    	 

    

20.3.
All DNS records (other than Private DNS records) used in connection with Amazon Route 53 will be publicly available and AWS will
have no liability for disclosure of those DNS records.

		21.	AWS Elastic Beanstalk

21.1.
The URL used in connection with an AWS Elastic Beanstalk environment will have the formulation [myapp].elasticbeanstalk.com. You
will select the “myapp” portion of the URL and will not:

		•	include any trademark of Amazon or its affiliates, or a variant or misspelling of a trademark
of Amazon or its affiliates – for example, "endlessboots", "amaozn", "smallpartsstore", "amazonauctions",

"kindlemagazines",
or "kindlewirelessreader" would be unsuitable; or

•  
otherwise violate the intellectual property rights of any third party or the AWS Acceptable
Use Policy (including, without limitation, containing any offensive, harmful or illegal content).

AWS
may reject any URL that fails to comply with this Section. Further, AWS may modify any URL in order to make it compliant with this
Section. In addition, AWS may treat any URL that fails to comply with this Section as Prohibited Content.

21.2.  
The [myapp] portion of the URL is reserved for you only during the time your application
environment is running. If you stop running your application environment at any time, for any reason, the [myapp] portion of the
URL you were using to run the application environment will no longer be available to you, and will be returned to a pool from which
it may be used by another AWS customer.

21.3.  
AWS may make available reference or sample applications for you to use in connection with
AWS Elastic Beanstalk (“Elastic Beanstalk Sample Apps”). Elastic Beanstalk Sample Apps are provided “as is”
and you will be charged the same fees for running Elastic Beanstalk Sample Apps as you would be charged for running your own application.

21.4.  
AWS Elastic Beanstalk is offered at no additional charge, but requires the use of other
AWS services. You are responsible for all fees incurred for AWS services used in connection with AWS Elastic Beanstalk.

    	AWS Service Terms	-31-	 

    	 

    

		22.	Amazon Simple Email Service (SES)

22.1.
We take steps to increase the security and reliability of email you send or attempt to send using SES (“SES Email”).
Like many email service providers, when you send or attempt to send an email, we (or our third-party providers) may scan your SES
Email and Your Content included in SES Email. This helps us protect you and SES by preventing and blocking “spam” e-mails,
viruses and spyware, and other harmful or unwanted items from being sent over SES.

22.2.
Your use of SES and all SES Email must comply with the AWS Acceptable Use Policy and the Agreement. We may throttle, suspend or
terminate your access to SES, or block or decline to send any SES Email, if we determine in our sole discretion that

•  
our scan of SES Email or Your Content included in SES Email reveals abusive or low quality
email (such as “spam”),

•  
SES Email bounces back to us or we receive abuse complaints 

(including
complaints from third parties) in connection with your SES Email,

•  
the source or ReturnPath email address you have provided us for “address bounces”
or complaints is not successfully receiving email, or

•  
your use of SES Email does not comply with the AWS Acceptable Use Policy or the Agreement,
or

•  
your SES Emails or Your Content include an attachment in a format that we do not support.

22.3.  
Your SES Emails may be blocked, delayed or prevented from being delivered by destination
email servers and other reasons outside of our control. Your payment obligations continue regardless of whether delivery of your
emails is prevented, delayed or blocked.

22.4.  
You are solely responsible for ensuring any emails you send using SES comply with the Federal
CAN-SPAM Act. AWS is not the “sender” as defined in the Federal CAN-SPAM Act. You will not use SES in connection with
an open mail relay, including, without limitation, an open mail relay in the form of an SMTP server, unrestricted web form, or
otherwise.

    	AWS Service Terms	-32-	 

    	 

    

		23.	AWS CloudFormation

23.1.
You may use AWS CloudFormation to create a collection of AWS resources and provision them.

23.2.
AWS may make sample templates available for you to use in connection with AWS CloudFormation. All sample templates are offered
“as is” and you are solely responsible for your use of the sample templates.

23.3.
Any templates you use in connection with AWS CloudFormation must comply with the Agreement and the AWS Acceptable Use Policy and
you are solely responsible for your use of any templates.

23.4.
AWS CloudFormation is offered at no additional charge, but requires the use of other AWS services. You are responsible for all
fees incurred for AWS services used in connection with AWS CloudFormation.

		24.	AWS Direct Connect

24.1.
You may use AWS Direct Connect to establish a dedicated network connection between your network and your AWS resources by using
connection types and locations supported by AWS. When you establish a dedicated connection, your network traffic that would have
otherwise been routed over the Internet may be routed through your dedicated network connection, including your network traffic
sent to or from (i) services offered by other affiliates of Amazon.com, Inc. or (ii) the AWS resources of other AWS customers.

24.2.
The hardware and equipment you use with AWS Direct Connect must comply with the Documentation provided by AWS. You are responsible
for protecting your AWS Direct Connect connections, including using physical security, firewalls and other network security tools
as appropriate.

24.3.
AWS will permit data center operator or other service provider to connect your hardware to AWS’s hardware at the AWS Direct
Connect location(s) that you select. AWS will provide the necessary information to enable the data center operator or other service
provider to establish and monitor this connection, including your name, email address, network configuration, activity information,
and AWS account number.

24.4.
You are responsible for your separate relationship with the data center operator or other service provider, including compliance
with your agreement with, and the

    	AWS Service Terms	-33-	 

    	 

    

policies and procedures
of, the data center operator or other service provider, and payment of applicable fees to the data center operator or other service
provider. You are responsible for providing or procuring (and AWS will not own) any equipment or cabling necessary to establish
this dedicated connection. Neither AWS nor any of its affiliates are responsible for the actions, errors or omissions of any employees
or contractors of data center operators or service providers, including if the employees or contractors fail to follow instructions
from you or AWS.

24.5.
We may disconnect your AWS Direct Connect connection at any time for any reason. If the connection you establish as part of AWS
Direct Connect is temporarily unavailable or terminated, AWS will route traffic bound for your AWS resources over the public Internet
and AWS’s standard data transfer charges will apply. However, if you are using Amazon Virtual Private Cloud (VPC), traffic
bound for your Amazon VPC resources will be routed through an IPsec VPN connection. If an IPsec VPN connection is unavailable,
traffic bound for your Amazon VPC resources will not be delivered.

		25.	Amazon ElastiCache

25.1.
You may only use Amazon ElastiCache to store, query, retrieve and serve Your Content. You are solely responsible, for the proper
configuration of all security settings associated with Amazon ElastiCache.

25.2.
You may not access or tamper with any software we install on the cache nodes as part of Amazon ElastiCache.

25.3.
Amazon ElastiCache is designed for the ephemeral storage of Your

Content.
You are responsible for maintaining a persistent data storage for Your Content, and routinely archiving Your Content to prevent
the loss of Your Content.

25.4.
Replacement cache nodes automatically generated by Amazon ElastiCache may have different IP address, and you are responsible for
reviewing your application configuration to ensure that your cache nodes are associated with the appropriate IP addresses.

25.5.
We may apply software updates on your behalf if we determine there is a security vulnerability in the system or software we install
on the cache nodes as part of Amazon ElastiCache.

25.6.
Reserved Cache Node Pricing. You may designate Amazon ElastiCache cache node as subject to the reserved pricing and payment terms
("Reserved Cache Node

    	AWS Service Terms	-34-	 

    	 

    

Pricing") set forth
on the Amazon ElastiCache detail page on the AWS Site (each designated instance, a

"Reserved
Cache Node"). You may designate cache nodes as Reserved

Cache
Nodes by calling to the Purchasing API or selecting the Reserved Cache Node option in the AWS console. When you designate a cache
node as Reserved Cache Node, you must designate a region, cache node type, Reserved Cache Node type, and quantity for the applicable
Reserved Cache Node. The Reserved Cache Node may only be used in the designated region. We may change Reserved Cache Node Pricing
at any time but price changes will not apply to previously designated

Reserved
Cache Nodes. We may terminate the Reserved Cache Node Pricing program at any time. Reserved Cache Nodes are nontransferable and
all amounts paid in connection with the Reserved Cache Nodes are nonrefundable, except that if we terminate the Agreement other
than for cause, terminate an individual Reserved Cache Node type, or terminate the Reserved Cache Node Pricing program, we will
refund you a pro rata portion of any up-front fee paid in connection with any previously designated Reserved Cache Nodes. Upon
expiration or termination of the term of a Reserved Cache Node, the Reserved Cache Node Pricing will expire and standard on-demand
usage prices will apply to the cache node. In addition to being subject to Reserved Cache Node Pricing, Reserved Cache Nodes are
subject to all data transfer and other fees applicable under the Agreement.

		26.	AWS Support

26.1.
We will provide “Support” in accordance with the terms of AWS Support Features page available at http://aws.amazon.com/premiumsupport
(the “Guidelines”). AWS Support is available only as described in the Guidelines. If you are experiencing problems
with one or more Services in connection with your use of any Content that was provided to you by a third party (someone other than
yourself or AWS) then AWS Support is not available.

26.2.
In providing AWS Support, AWS will use commercially reasonable efforts to (a) respond within the “Response Times” set
forth in the Guidelines for all properly submitted cases from authorized individuals, and (b) work towards the identification and
resolution of the problems submitted. When submitting a case, you may designate the severity level of a problem; provided that,
we reserve the right to reclassify the severity level in our reasonable opinion. All Response Times are measured from the point
when a case has been properly submitted by an authorized individual to us. Cases may be submitted as specified in the Guidelines.
We do not represent, warrant or guarantee that (i) we will always be able to resolve a case fully, (ii) you will no longer experience
a problem, (iii) we will provide a bug fix, patch or other workaround in connection with the identified problem, or (iv) any support
or

    	AWS Service Terms	-35-	 

    	 

    

advice will result in
any performance efficiency or improvement. You are solely responsible for the implementation and results of any suggestions or
advice received.

26.3.
Unless otherwise set forth in the Guidelines, AWS Support fees will be the greater of (a) the specified minimum monthly fee, or
(b) a percentage of your monthly usage charges for all Services during the billing period. Regardless of when you sign up or terminate
AWS Support, you are obligated to pay for a minimum of thirty (30) days of support each time you register to receive the service.
Implementation of any suggested configurations or improvements may result in additional fees and charges. We reserve the right
to refuse to provide AWS Support to any customer that frequently registers for and terminates the service.

		27.	AWS GovCloud (US) Service Terms

27.1
You are responsible for satisfying any applicable eligibility requirements for using the AWS GovCloud (US) Region including providing
accurate and current registration information. We may require you to provide additional registration information before we permit
you to access the AWS GovCloud (US) Region. Such information may include your U.S. person status, as defined by 22 CFR part 120.15
(“US Person”), and whether you are subject to export restrictions under U.S. export control laws and regulations. We
may make, directly or through third parties, any inquiries we consider necessary to validate information that you provide to us,
including without limitation checking commercial and/or governmental databases. While we may take steps to verify the identity
of our Customers, we cannot and do not guarantee any Customer's identity.

27.2
AWS is responsible for maintaining access controls to the AWS GovCloud

(US)
Region that limit AWS personnel’s physical and logical access to the “AWS Network” to US Persons only. The AWS
Network consists of AWS’s internal data center facilities, servers, networking equipment, and host software systems that
are within AWS’s reasonable control and are used to provide the AWS Services. You are responsible for all physical and logical
access controls beyond the AWS Network including, but not limited to, Customer or End User account access, data transmission, encryption,
and appropriate storage and processing of your Content within the AWS GovCloud (US) region. AWS makes no representation or warranty
related to the US Persons status of any Customer or End Users that may be granted access to the AWS GovCloud (US) Region by other
Customers and their End Users.

27.3
You are responsible for verifying the adequacy of the AWS GovCloud (US) Region for the processing and storage of your Content and
that your use of AWS Services will comply with the laws and regulations that may govern your Content. You are also

    	AWS Service Terms	-36-	 

    	 

    

solely responsible for
verifying that End Users are eligible to access your Content in the AWS GovCloud (US) region.

27.4
You may only use Amazon VPC to connect your computing resources to the AWS GovCloud (US) region.

27.5
AWS Services may not be used to process or store classified data. If you or your end users introduce classified data into the AWS
Network, you will be responsible for all sanitization costs incurred by AWS.

		28.	Amazon DynamoDB

28.1
You will be charged for the throughput capacity (reads and writes) you provision in your Amazon DynamoDB tables even if you do
not fully utilize the provisioned capacity.

28.2
The actual reads and writes performance of your Amazon DynamoDB tables may vary and may be less than the throughput capacity that
you provision.

28.3
Reserved Capacity Pricing. You may purchase reserved throughput capacity (reads and writes) subject to the pricing and payment
terms set forth on the Amazon DynamoDB detail page on the AWS Site ("Amazon DynamoDB Reserved Capacity"). You may purchase
Amazon DynamoDB Reserved Capacity by submitting a request through the AWS console. When you purchase Amazon DynamoDB Reserved Capacity,
you must designate a region, quantity, and term. You will be charged (1) a one-time, up-front fee and (2) an hourly fee for each
hour during the term based on the amount of Amazon DynamoDB Reserved Capacity you purchase. The Amazon DynamoDB Reserved Capacity
may only be used in the designated region and only by the account that purchased the Amazon DynamoDB Reserved Capacity. We may
change the pricing for Amazon DynamoDB Reserved Capacity at any time, but price changes will not apply to previously purchased
Amazon DynamoDB Reserved Capacity. We may terminate the Amazon DynamoDB Reserved Capacity program at any time. Amazon DynamoDB
Reserved Capacity is nontransferable and all amounts paid in connection with the Amazon DynamoDB Reserved Capacity are nonrefundable,
except that if we terminate the Agreement (other than for cause) or the Amazon DynamoDB Reserved Capacity program, we will refund
you a pro rata portion of any up-front fee paid in connection with any previously purchased Amazon DynamoDB Reserved Capacity.
Upon expiration or termination of the term of any Amazon DynamoDB Reserved Capacity, standard on-demand usage prices will apply
to the your use of Amazon DynamoDB. Amazon DynamoDB

    	AWS Service Terms	-37-	 

    	 

    

Reserved
Capacity is also subject to all storage, data transfer and other fees applicable under the Agreement.

28.4
You may install DynamoDB Local only on computer equipment owned or controlled by you and may use it solely (a) for your internal
business purposes and (b) in connection with the Services. Your use of DynamoDB Local is governed by the DynamoDB Local License
Agreement, located here: DynamoDB Local License Agreement.

28.5
DynamoDB Streams is currently available only in a preview. During the preview, (i) you may only use DynamoDB Streams for evaluation
and testing purposes, and not in connection with any commercially available service or product; (ii) DynamoDB Streams may be unavailable
and Your Content uploaded or used in connection with DynamoDB Streams may be destroyed or lost, including as a result of tests
and other activities we undertake; and (iii) we may introduce or discontinue features of DynamoDB Streams or otherwise modify the
service. At the conclusion of the preview, your access to the preview version of DynamoDB Streams will be terminated and Your Content
will be deleted. We are not responsible for the destruction or loss of Your Content that you submit or use in connection with DynamoDB
Streams. The generally available version of DynamoDB Streams may include features and pricing that are different than those offered
in the preview.

		29.	AWS Storage Gateway

29.1
You may only use the AWS Storage Gateway on computer equipment owned or controlled by you for your internal business purposes,
solely to access Your Content used in connection with the Services. Your use of the AWS Storage Gateway is governed by the AWS
Storage Gateway License, located here: AWS Storage Gateway License Agreement.

		30.	AWS Marketplace

30.1
The AWS Marketplace is a venue operated by AWS that allows Content to be offered, sold, and bought. Content may sold by AWS or
a third party, and the party offering or selling the Content may specify separate terms and conditions and privacy policies for
the use of the Content. If the Content is offered or sold by a third party, that party will be the seller of record for the Content.
AWS is not a party to the terms with respect to Content offered or sold by third parties. Any Content of third parties offered
through the AWS Marketplace constitutes “Third Party Content” under the Agreement. While AWS may help facilitate the
resolution of disputes between you and third parties,

    	AWS Service Terms	-38-	 

    	 

    

AWS
is not responsible for Third Party Content and has no control over and does not guarantee the quality, safety or legality of items
advertised, the truth or

accuracy
of Third Party Content or listings, or the ability of sellers to offer the Content.

30.2
Except to the extent Content is provided to you under a separate license that expressly states otherwise, neither you nor any End
User may, or may attempt to, (a) modify, alter, tamper with, repair, or otherwise create derivative works of any Content, (b) reverse
engineer, disassemble, or decompile the Content or apply any other process or procedure to derive the source code of any software
included in the Content, (c) resell or sublicense the Content, (d) transfer Content outside the Services without specific authorization
to do so, or (e) tamper with or circumvent any controls or make unauthorized copies of the Content.

30.3
AWS may stop providing the AWS Marketplace (or any features of or listings within the AWS Marketplace) to you at AWS’s sole
discretion, without prior notice to you. In addition, AWS may disable or remove Content already purchased, if AWS determines in
its sole discretion that the Content may violate any AWS policies or any other regulations, policies or laws.

30.4
You authorize AWS, its affiliates, and its third-party payment processors and any service providers to charge the payment method
you select in your AWS account for Content that you purchase in the AWS Marketplace. This may include one-time payments as well
as recurring payments. A “recurring payment” is a payment that occurs at the specified intervals and amounts provided
at the time of purchase (e.g. annually or monthly). The applicable fees and billing periods for the Content are listed on the confirmation
screen when you place your order. Your authorizations will remain until cancelled. You may cancel your subscriptions at any time
by logging into “Your Software Subscriptions” on the AWS Site. Unless we specify otherwise, only valid credit cards
may be used to purchase a recurring payment subscription.

		31.	AWS Data Pipeline

31.1
You may only use the AWS Data Pipeline on computer equipment owned or controlled by you for your internal business purposes, solely
to access Your Content used in connection with the Services.

31.2
Your use of the AWS Data Pipeline Remote Runner is governed by the AWS Data Pipeline Remote Runner License, located here: AWS
Data Pipeline Remote Runner License Agreement.

    	AWS Service Terms	-39-	 

    	 

    

		32.	Amazon Elastic Transcoder

32.1
The further distribution of files created by Amazon Elastic Transcoder may require that you obtain license rights from third parties,
including owners or licensors of certain third party audio and video formats. You are solely responsible for obtaining these licenses
and paying any necessary royalties or fees.

32.2
We do not represent, warrant or guarantee the quality of any files you create through your use of Amazon Elastic Transcoder or
that the files will be of a certain fidelity or error free.

		33.	AWS OpsWorks

33.1
You may use AWS OpsWorks to create a collection of AWS resources and provision them.

33.2
AWS may make sample templates available for you to use in connection with AWS OpsWorks. Sample templates may include chef recipes
and/or sample code. All sample templates are offered “as is” and you are solely responsible for your use of the sample
templates.

33.3.
Any templates you use in connection with AWS OpsWorks must comply with the Agreement and the AWS Acceptable Use Policy and you
are solely responsible for your use of any templates.

33.4.
In addition to any charges you incur for your use of AWS Opsworks, you are responsible for all fees incurred for AWS services used
in connection with AWS OpsWorks.

33.5.
You may install and use the AWS Opsworks agent solely with AWS

Opsworks.
Your use of the AWS Opsworks agent is governed by the AWS Opsworks Client License Agreement, located here: AWS
Opsworks Client License Agreement.

		34.	AWS CloudHSM

34.1
You may not access, modify, update or tamper with, or attempt to access, modify, update or tamper with, any of the software installed
on the HSM device, except as expressly permitted by us.

    	AWS Service Terms	-40-	 

    	 

    

34.2
As part of the AWS CloudHSM service, AWS will provide access to HSM devices of its choosing. You have no ownership or rental rights
in the specific HSM device to which we provide you access in the course of providing the AWS CloudHSM service.

34.3.
In conjunction with the AWS CloudHSM service, you may be allowed to use certain software (including related documentation) developed
and owned by SafeNet, Inc. or its licensors (collectively, the “SafeNet Software”). In connection with your use of
the SafeNet Software, SafeNet and its licensors require that you agree to the additional terms and conditions located here
.

34.4.
If you elect to discontinue use of a HSM device, you must issue a command to delete the contents of the device (i.e., “zero-ize”
the device). You will continue to be charged for use of an HSM device until the device has been zero-ized out and you notify us
that you wish to discontinue the service.

34.5.
Failure of an HSM device can result in unrecoverable data loss. We do not perform backups or implement fault tolerant configurations
on your behalf. You are solely responsible for backup and fault tolerant configurations.”

		35.	Amazon AppStream

35.1.
When you use AppStream, you also use Amazon EC2, CloudWatch and AutoScaling, S3, and DynamoDB, and your use of AppStream is subject
to all the terms that govern those services.

35.2.
The software and other content that you upload to run on AppStream (including your AppStream hosted application, dependencies and
installer), your AppStream entitlement service, and your AppStream client software are Your Content. The use of Your Content with
AppStream, including the transmission of internet video and your distribution of any video decoder in your AppStream client software,
may require that you obtain license rights from third parties. You are solely responsible for obtaining necessary licenses and
paying any necessary royalties or fees applicable to Your Content.

35.3.
Using NVIDIA Software. Use of the graphics processing unit (GPU) of an

EC2
instance requires that you use driver software developed and owned by NVIDIA Corporation or its licensors (collectively, the “NVIDIA
Software”). If your AppStream application uses the GPU on an EC2 instance, NVIDIA and its licensors require that you agree
to these additional terms and conditions:

    	AWS Service Terms	-41-	 

    	 

    

•
Your use of the NVIDIA Software is subject to the terms and conditions of the License for Customer Use of NVIDIA Software, currently
located at http://www.nvidia.com/content/DriverDownload-

March2009/licence.php?lang=us
 (the
“NVIDIA License”). By using the NVIDIA Software, you hereby agree to be bound by the terms of the NVIDIA License.

35.4.
We may collect information about Your Content’s use of AppStream, including CPU and GPU utilization, memory usage, IO performance,
client type, client session length, transmission latency, client geographic and network locations, video and audio quality, and
error and information messages.

35.5.
AppStream Stand-Alone; AppStream Materials. We may make AppStream software and other materials (“AppStream Materials”)
available to you on instances running in your own AWS account (“AppStream Stand-Alone”). AppStream Stand-Alone may
only be used for your evaluation, development and testing purposes, and not for streaming your application to third party end users.
AppStream Stand-Alone may enable you to direct us to pre-install certain thirdparty software on the instance via the applicable
CloudFormation template. That third-party software may be subject to separate license terms and you are solely responsible for
complying with those terms. AppStream Materials used on AppStream Stand-Alone are AWS Content and are subject to the license restrictions
set out in the Agreement. You will only use the AppStream Materials on the AppStream Stand-Alone instance, and you will not download,
transmit, or otherwise remove the AppStream Materials from AppStream Stand-Alone instances.

		36.	Amazon WorkSpaces

36.1.
Any Content that you or any End User run on, cause to interface with, or upload to your WorkSpaces is Your Content. You are responsible
for maintaining licenses and adhering to the license terms of any of Your Content on your WorkSpaces.

36.2.
Using Microsoft Software. In conjunction with the Services, you and your

End
Users may be allowed to use Microsoft Software. If you choose to use the Microsoft Software, Microsoft and its licensors require
that you agree to the additional terms and conditions specified in section 4.2 above.

36.3.
You and End Users may only use the WorkSpaces Services for an End User’s personal or office productivity. WorkSpaces are
not meant to accept inbound network connections, be used as server instances, or serve web traffic or your network traffic. You
may not reconfigure the inbound network connections of your WorkSpaces. We

    	AWS Service Terms	-42-	 

    	 

    

may shut down WorkSpaces
that are used in violation of this section or other provisions of the Agreement.

36.4.
You and End Users may only use the WorkSpaces client software on computer equipment owned or controlled by you or your End Users
for your internal business purposes, solely to access Your Content used in connection with the Services. Your use of the WorkSpaces
client software is governed by the WorkSpaces Client Software License Agreement located here:

http://help.amazonworkspaces.com/app-terms.html.

36.5.
As part of regular operation the Service will be able to perform configurations, health checks, and diagnostics on a regular basis.
To complete these tasks the Service will use programmatic access that is provisioned as part of the WorkSpace creation. During
the performance of these tasks, the Service may only retrieve performance and log information tied to the operation and management
of the Service.

36.6.
The charges for the Service apply on a monthly basis. If a WorkSpace is launched after the first of a month, then the monthly price
for that WorkSpace will be adjusted on a pro rata basis from the first day it was active to the end of that month. If a WorkSpace
is terminated before the end of a month, then the monthly charge will still apply.

36.7.
The charges for the Service include the cost of streaming data between your WorkSpaces and End Users’ devices unless you
stream via VPN, in which case you will be charged VPN data transfer rates in addition to any applicable Internet data transfer
changes. Other WorkSpace data transfer will be charged using Amazon EC2 data transfer pricing.

36.8.
You may not attempt to tamper with any software we pre-load on the

WorkSpace
instance (including the operating system software running on the WorkSpace), or in a way that is not part of normal operations
or that attempts to circumvent charges for the Service. During the regular operation of the Service, software installed on any
of your WorkSpaces may activate against a license activation server hosted by AWS. You may not attempt to tamper with or use this
license activation server in a way that is not part of normal operations or that attempts to circumvent charges for the Service.
We may block access to the Service, and suspend your account, if we determine that you are in violation of this section.

36.9.
As part of regular operation of the service, WorkSpaces may be updated with latest operating system and software patches. During
such updates, only software,

    	AWS Service Terms	-43-	 

    	 

    

documents, and settings
that are part of the OS image used for the WorkSpace or part of a user’s profile (D: drive in the WorkSpace) will persist.

36.10.
You are responsible for End Users use of your WorkSpaces. You are responsible for determining End User policies and configuring
End User policy controls for WorkSpaces.

		37.	Amazon Cognito

37.1
Any third party identity provider that you use in connection with Amazon

Cognito
is Third Party Content under the Agreement, and features of Amazon Cognito that depend on such identity providers may not be secure,
uninterrupted or error-free. Your use of such an identity provider is subject to the provider’s terms and conditions, and
you are solely responsible for complying with those terms and conditions. We may change, discontinue, or deprecate support for
an identity provider for any reason and at any time.

37.2
You are responsible for (a) providing legally adequate privacy notices to your end users; (b) obtaining any necessary consent from
the end user for the collection, use, transfer, and storage of any name, password, other login information, or personally identifiable
information or personal data of any end user that you (or any third-party plug-in or service provider you use) may access; (c)
using and authorizing others to access and use the information only for the purposes permitted by the end user; and (d) ensuring
the information is collected, used, transferred, and stored in accordance with all laws, rules, and regulations applicable in jurisdictions
in which your applications are used.

		38.	Amazon WorkDocs

38.1
You will need an AWS account to start using the Service Offering. Once you have enabled Amazon WorkDocs under your account, End
Users can be invited to join, sign up, and start using the Service Offering under your account without each one having a separate
AWS account.

38.2
You are responsible for paying the fees for use by you and your End Users of the Service Offering associated with your AWS account.

38.3 Within
the Service Offering, your End User accounts are managed by End Users with administrative privileges (“WorkDocs Administrators”).
These

WorkDocs
Administrators can access information about the accounts of other End

    	AWS Service Terms	-44-	 

    	 

    

Users,
such as when they last logged in, what documents they viewed, etc. These WorkDocs Administrators can also deactivate other End
Users’ accounts and control access to certain functionality, such as restricting the ability to share files with external
domains or changing their storage limits.

38.4
We may limit the number of versions that you can store for each file. We will announce any change in limits to the number of versions
that you may store in advance of implementing those limits.

38.5
If no End User accounts associated with your AWS account have registered any usage of the Service Offering for several months,
then we may delete the inactive End Users’ accounts after providing 30 days’ notice.

38.6
You and your End Users may not use the Service Offering to host any files that violate the AWS Acceptable Use Policy. If we determine,
in our sole discretion, that your use of the Service Offering may be in violation of the AWS Acceptable Use Policy or the Agreement,
then we may delete those files.

38.7
Your use of the Amazon WorkDocs Sync Software is governed by the Amazon WorkDocs Sync License Agreement found here: Amazon
WorkDocs Sync License Agreement .

38.8
Your use of an Amazon WorkDocs Application is governed by the Amazon WorkDocs Application License Agreement found here: Amazon
WorkDocs Application License Agreement .

38.9
Your use of the Amazon WorkDocs Web Clipper is governed by the Amazon WorkDocs Web Clipper License Agreement found here: Amazon
WorkDocs Web Clipper License Agreement .

		39.	Mobile Analytics

39.1 Your
Data; Privacy. You are solely responsible for all information and data you collect or store using Mobile Analytics (“Your
Data”). Your Data is included in the definition of Your Content. Without limiting your obligations under

Sections
4 and 9 of the Agreement, you must (a) provide any necessary notice to, and obtain any necessary consent from, end users for the
collection, use, transfer, and storage of Your Data (including by us), and (b) collect, use, transfer, and store Your Data in accordance
with any privacy notice you provide, and all applicable laws.

    	AWS Service Terms	-45-	 

    	 

    

		40.	AWS Config

40.1
You are responsible for all fees incurred for Services, such as Amazon SNS and Amazon S3, used in connection with AWS Config.

		41.	AWS CodeDeploy

41.1
AWS CodeDeploy to Amazon EC2 instances is offered at no additional charge but requires the use of other AWS Services. AWS CodeDeploy
to onpremises instances is offered at the then current fees and charges that are posted on the AWS CodeDeploy detail page on the
AWS Site; and may also be used with other AWS Services. You are responsible for all fees incurred for Services used in connection
with AWS CodeDeploy.

41.2
AWS may make available reference or sample AppSpec configuration files and applications for you to use in connection with AWS CodeDeploy.
These files and applications are provided “as is”, and you are solely responsible for your use of such files and applications.
You will be charged the same fees for running them as you would be charged for running your own application.

		42.	AWS Lambda

42.1
You are responsible for Your Content, including (a) the performance of software you use with AWS Lambda and any reference libraries
we provide and (b) maintaining licenses and adhering to the license terms of any software you run.

42.2
You are responsible for all fees incurred for Services used in connection with

AWS
Lambda.

42.3
We may delete, upon 30 days’ notice to you and without liability of any kind, any of Your Content uploaded to AWS Lambda
if it has not been run for more than three (3) months.

		43.	Amazon WorkMail

43.1
The charges for the Service apply on a monthly basis. If an End User account is created after the first of a month, then the monthly
fee for that mailbox will be adjusted on a pro rata basis from the first day it was active to the end of that month. If an End
User account is terminated or deleted before the end of a month, then the monthly fee for that End User account will still apply.
You are responsible for paying the fees for all End User accounts associated with your AWS account.

    	AWS Service Terms	-46-	 

    	 

    

43.2
Amazon WorkMail allows you to register a test mail domain (e.g. <yourname>.awsapps.com). You can use the test mail domain
as long as you are using Amazon WorkMail. If you stop using Amazon WorkMail, the test mail domain may become available to be registered
and used by other Customers. You cannot use the test mail domain for other purposes outside of Amazon WorkMail.

43.3
If your use of Amazon WorkMail is terminated, we may delete your data and your End Users’ mailboxes.

43.4
When you use Amazon WorkMail, you also use AWS Key Management Service, AWS IAM, and Amazon SES, and your use of Amazon WorkMail
is subject to the terms that govern those services. You are responsible for the separate fees you may accrue for using AWS Key
Management Service.

43.5
Amazon WorkMail provides a filtering service designed to filter unwanted emails, such as spam, phishing emails, and email infected
with viruses. You acknowledge that the technological limitations of the filtering service will likely result in the capture of
some legitimate email, and the failure to capture some unwanted email, including email infected with viruses.

43.6
Your mail domain and End Users’ accounts may be blocked, delayed or prevented from being delivered by destination email servers
and other reasons outside of our control. Your payment obligations continue regardless of whether delivery of your emails is prevented,
delayed, or blocked.

43.7
You agree not to use Amazon WorkMail for sending:

•  
Bulk emails, such as mass marketing emails

•  
Unsolicited and unwanted emails

•  
Phishing emails

43.8    
Your use and your End Users’ use of Amazon WorkMail must comply with the AWS Acceptable
Use Policy, applicable law, and the Agreement. You are solely responsible for understanding and complying with the legal and regulatory
requirements applicable to your business. You are solely responsible for ensuring any emails you or your End Users send using Amazon
WorkMail comply with the Federal CAN-SPAM Act and all other applicable law. You agree that AWS is not the “sender”
of any emails you or your End Users send using Amazon WorkMail as defined in the Federal CAN-SPAM Act and all other applicable
laws.

    	AWS Service Terms	-47-	 

    	 

    

43.9    
Amazon WorkMail may log and use information such as server hostnames, IP addresses, timestamps,
mail queue file identifiers, and spam filtering information for the purpose of troubleshooting or improving Amazon WorkMail.

		44.	Amazon Machine Learning

44.1
You may only use Amazon Machine Learning (“Amazon ML”) to process Your Content. You are solely responsible for the
proper configuration of all security settings associated with Amazon ML.

44.2
We retain all rights to all improvements we make to any Amazon websites or technologies, including any and all improvements resulting
from or related to Amazon ML processing Your Content.

44.3
We may delete, without liability of any kind, any Amazon ML object that remains inactive for more than the number of days specified
in the user documentation.

44.4
You are responsible for all fees incurred from your use of Amazon ML regardless of the quality of the results obtained. Your use
of Amazon ML requires the use of other Services. You are responsible for all fees incurred for Services used in connection with
Amazon ML.

		45.	Amazon WorkSpaces Application Manager (Amazon WAM)

45.1
Any Content that you or any End User run on, cause to interface with, or upload to Amazon WorkSpaces Application Manager (Amazon
WAM) via the Amazon WAM Admin Studio is Your Content.

45.2
You are responsible for maintaining licenses and adhering to the license terms of any of Your Content delivered via Amazon WAM
to your WorkSpaces.

45.3
As part of regular operation of Amazon WAM, the Service will be able to perform configurations, health checks, and diagnostics
on a regular basis. To complete these tasks the Service will use programmatic access that is provisioned as part of Amazon WAM.
During the performance of these tasks, the Service may only retrieve performance and log information tied to the operation and
management of the Service.

    	AWS Service Terms	-48-	 

    	 

    

45.4
As part of regular operation of Amazon WAM, the Service will use the End User and machine identity that is part of your AWS Directory
Services environment to check for content that an End User is entitled to use. In addition, content installed on any of your WorkSpaces
may activate against a license activation server hosted by AWS. You may not attempt to tamper with this license activation server,
or use it in a way that is not part of normal operations or that attempts to circumvent this Service. We may block access to this
Service, and suspend your account, if we determine that you are in violation of this Section.

45.5
The charges for the Service apply on a monthly basis. If Amazon WAM is enabled for an End User after the first of a month, then
the monthly price for that End User’s subscription will be adjusted on a pro rata basis from the first day it was active
to the end of that month. If Amazon WAM is disabled for an End User before the end of a month, then the entire monthly charge will
still apply.

45.6 When
you use Amazon WAM, including Amazon WAM Admin Studio and Amazon WAM Admin Player applications, you may also use other AWS

Services,
and use of other AWS Services is subject to the terms that govern those Services. In addition to any charges you incur for your
use of Amazon WAM, including Amazon WAM Admin Studio and Amazon WAM Admin Player

applications,
you are responsible for all fees incurred for AWS Services used in connection with Amazon WAM, including Amazon WAM Admin Studio
and Amazon WAM Admin Player applications.

45.7
Amazon WAM Admin Studio, Amazon WAM Admin Player, and Amazon WAM desktop applications are AWS Content and may not be manipulated
or reverse engineered in any way.

45.8
You may use the Amazon WAM Admin Studio only to package applications, and the Amazon WAM Admin Player only to validate applications,
that will be delivered via Amazon WAM to your WorkSpaces. You may not tamper with either of those applications that we preload
as part of the Amazon WAM Admin Studio or Player, the underlying Amazon EC2 AMI, or use the Amazon WAM Admin Studio or Player in
a way that is not part of normal operations or that attempts to circumvent this Service.

45.9
You may not attempt to tamper with any software that is part of the Amazon WAM service that we preload on the WorkSpace instance,
or use it in a way that is not part of normal operations or that attempts to circumvent this Service.

    	AWS Service Terms	-49-	 

    	 

    

45.10
As part of regular operation of the Service, we may update Amazon WAM desktop applications with software patches.

45.11
You are responsible for End Users use of Amazon WAM. You are responsible for determining End User policies and configuring End
User policy controls for using applications via Amazon WAM.

		46.	AWS Marketplace for Desktop Apps

46.1
The AWS Marketplace for Desktop Apps is a venue operated by AWS that allows Content to be offered, sold, and bought. Content may
be sold by AWS or a third party, and the party offering or selling the Content may specify separate terms and conditions and privacy
policies for the use of the Content.

46.2 Except
to the extent Content is provided to you under a separate license that expressly states otherwise, neither you nor any End User
may, or may attempt to, (a) modify, alter, tamper with, repair, or otherwise create derivative works of any

Content,
(b) reverse engineer, disassemble, or decompile the Content or apply any other process or procedure to derive the source code of
any software included in the Content, (c) resell or sublicense the Content, (d) transfer Content outside the Services without specific
authorization to do so, or (e) tamper with or circumvent any controls or make unauthorized copies of the Content.

46.3
AWS may stop providing the AWS Marketplace for Desktop Apps (or any features of or listings within the AWS Marketplace for Desktop
Apps) to you at AWS’s sole discretion, without prior notice to you. In addition, AWS may disable or remove Content already
purchased, if AWS determines in its sole discretion that the Content may violate any AWS policies or any other regulations, policies
or laws.

46.4
You authorize AWS, its affiliates, and its third-party payment processors and any service providers to charge the payment method
you select in your AWS account for Content that you purchase in the AWS Marketplace for Desktop Apps. This may include one-time
payments as well as recurring payments. A “recurring payment” is a payment that occurs at the specified intervals and
amounts provided at the time of purchase (e.g., annually or monthly). The applicable charge for the Content is listed on the confirmation
screen when you place your order. Your authorizations will remain until cancelled. If a subscription is purchased after the first
of a month, then the monthly price for that Content will be adjusted on a pro rata basis from the first day it was active to the
end of that month. If a subscription is cancelled before the end of a

    	AWS Service Terms	-50-	 

    	 

    

month, then the entire
monthly charge will still apply. Unless we specify otherwise, only valid credit cards may be used to purchase a recurring payment
subscription.

46.5
Third-party support information for each subscription, if any, is set forth on the detail page for the Content. While AWS may help
facilitate the resolution of disputes between you and third-party Content creators, for the Content, AWS does not guarantee the
quality, safety or legality of items advertised, and support for the Content is the obligation of the third-party Content creator.

46.6
If the Content is offered, sold, or resold by AWS, then it is subject to the terms on the Content’s detail page. If the Content
is offered or sold by a third party, that party will be the seller of record for the Content. AWS is not a party to the terms with
respect to Content offered or sold by third parties. Any Content offered or sold by third parties through the AWS Marketplace for
Desktop Apps constitutes “Third Party Content” under the Agreement. While AWS may help facilitate the resolution of
disputes between you and third parties, AWS is not responsible for Third Party Content and has no control over and does not guarantee
the quality, safety or legality of items advertised, the truth or accuracy of Third Party Content or listings, or the ability of
sellers to offer the Content.

© 2015, Amazon Web
Services, Inc. or its affiliates. All rights reserved.

 

    	AWS Service Terms	-51-	 

    	 

    

AWS Customer Agreement

This AWS Customer Agreement (this “Agreement”)
contains the terms and conditions that govern your access to and use of the Service Offerings (as defined below) and is an agreement
between Amazon Web Services, Inc. (“AWS,” “we,” “us,” or “our”) and you
or the entity you represent (“you”). This Agreement takes effect when you click an “I Accept” button or
check box presented with these terms or, if earlier, when you use any of the Service Offerings (the “Effective Date”).
You represent to us that you are lawfully able to enter into contracts (e.g., you are not a minor). If you are entering into this
Agreement for an entity, such as the company you work for, you represent to us that you have legal authority to bind that entity.
Please see Section 14 for definitions of certain capitalized terms used in this Agreement.

1. Use of the Service Offerings.

1.1 Generally. You may access
and use the Service Offerings in accordance with this Agreement. Service Level Agreements may apply to certain Service Offerings.
You will adhere to all laws, rules, and regulations applicable to your use of the Service Offerings, including the Service Terms,
the Acceptable Use Policy and the other Policies as defined in Section 14.

1.2 Your Account. To access the
Services, you must create an AWS account associated with a valid e-mail address. Unless explicitly permitted by the Service Terms,
you may only create one account per email address. You are responsible for all activities that occur under your account, regardless
of whether the activities are undertaken by you, your employees or a third party (including your contractors or agents) and, except
to the extent caused by our breach of this Agreement, we and our affiliates are not responsible for unauthorized access to your
account. You will contact us immediately if you believe an unauthorized third party may be using your account or if your account
information is lost or stolen. You may terminate your account and this Agreement at any time in accordance with Section 7.

1.3 Support to You. If you would
like support for the Services other than the support we generally provide to other users of the Services without charge, you may
enroll for customer support in accordance with the terms of the AWS Support Guidelines.

1.4 Third Party Content. Third
Party Content, such as software applications provided by third parties, may be made available directly to you by other companies
or individuals under separate terms and conditions, including separate fees and charges. Because we may not have tested or screened
the Third Party Content, your use of any Third Party Content is at your sole risk.

    	AWS Customer Agreement	-1-	 

    	 

    

2. Changes.

2.1 To the Service Offerings. We
may change, discontinue, or deprecate any of the Service Offerings (including the Service Offerings as a whole) or change or remove
features or functionality of the Service Offerings from time to time. We will notify you of any material change to or discontinuation
of the Service Offerings.

2.2 To the APIs. We may change,
discontinue or deprecate any APIs for the Services from time to time but will use commercially reasonable efforts to continue supporting
the previous version of any API changed, discontinued, or deprecated for 12 months after the change, discontinuation, or deprecation
(except if doing so (a) would pose a security or intellectual property issue, (b) is economically or technically burdensome, or
(c) is needed to comply with the law or requests of governmental entities).

2.3 To the Service Level Agreements. We
may change, discontinue or add Service Level Agreements from time to time in accordance with Section 12.

3. Security and Data Privacy.

3.1 AWS Security. Without limiting
Section 10 or your obligations under Section 4.2, we will implement reasonable and appropriate measures designed to help you secure
Your Content against accidental or unlawful loss, access or disclosure.

3.2 Data Privacy. We participate
in the safe harbor programs described in the Privacy Policy. You may specify the AWS regions in which Your Content will be stored
and accessible by End Users. We will not move Your Content from your selected AWS regions without notifying you, unless required
to comply with the law or requests of governmental entities. You consent to our collection, use and disclosure of information associated
with the Service Offerings in accordance with our Privacy Policy, and to the processing of Your Content in, and the transfer of
Your Content into, the AWS regions you select.

4. Your Responsibilities

4.1 Your Content. You are solely
responsible for the development, content, operation, maintenance, and use of Your Content. For example, you are solely responsible
for:

(a) the technical operation of Your
Content, including ensuring that calls you make to any Service are compatible with then-current APIs for that Service;

(b) compliance of Your Content with
the Acceptable Use Policy, the other Policies, and the law;

(c) any claims relating to Your
Content; and

    	AWS Customer Agreement	-2-	 

    	 

    

(d) properly handling and processing
notices sent to you (or any of your affiliates) by any person claiming that Your Content violate such person’s rights, including
notices pursuant to the Digital Millennium Copyright Act.

4.2 Other Security and Backup. You
are responsible for properly configuring and using the Service Offerings and taking your own steps to maintain appropriate security,
protection and backup of Your Content, which may include the use of encryption technology to protect Your Content from unauthorized
access and routine archiving Your Content. AWS log-in credentials and private keys generated by the Services are for your internal
use only and you may not sell, transfer or sublicense them to any other entity or person, except that you may disclose your private
key to your agents and subcontractors performing work on your behalf.

4.3 End User Violations. You
will be deemed to have taken any action that you permit, assist or facilitate any person or entity to take related to this Agreement,
Your Content or use of the Service Offerings. You are responsible for End Users’ use of Your Content and the Service Offerings.
You will ensure that all End Users comply with your obligations under this Agreement and that the terms of your agreement with
each End User are consistent with this Agreement. If you become aware of any violation of your obligations under this Agreement
by an End User, you will immediately terminate such End User’s access to Your Content and the Service Offerings.

4.4 End User Support. You are
responsible for providing customer service (if any) to End Users. We do not provide any support or services to End Users unless
we have a separate agreement with you or an End User obligating us to provide support or services.

5. Fees and Payment

5.1. Service Fees. We calculate
and bill fees and charges monthly. We may bill you more frequently for fees accrued if we suspect that your account is fraudulent
or at risk of non-payment. You will pay us the applicable fees and charges for use of the Service Offerings as described on the
AWS Site using one of the payment methods we support. All amounts payable under this Agreement will be made without setoff or counterclaim,
and without any deduction or withholding. Fees and charges for any new Service or new feature of a Service will be effective when
we post updated fees and charges on the AWS Site unless we expressly state otherwise in a notice. We may increase or add new fees
and charges for any existing Services by giving you at least 30 days’ advance notice. We may charge you interest at the rate
of 1.5% per month (or the highest rate permitted by law, if less) on all late payments.

5.2 Taxes. All fees and charges
payable by you are exclusive of applicable taxes and duties, including VAT and applicable sales tax. You will provide us any information
we reasonably request to determine whether we are obligated to collect VAT from you, including your VAT identification number.
If you are legally entitled to an exemption from any sales, use, or similar transaction tax,

    	AWS Customer Agreement	-3-	 

    	 

    

you
are responsible for providing us with legally-sufficient tax exemption certificates for each taxing jurisdiction. We will apply
the tax exemption certificates to charges under your account occurring after the date we receive the tax exemption certificates.
If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure
that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction
or withholding had been required. Additionally, you will provide us with documentation showing that the withheld and deducted amounts
have been paid to the relevant taxing authority.

6. Temporary Suspension

6.1 Generally. We may suspend
your or any End User’s right to access or use any portion or all of the Service Offerings immediately upon notice to you
if we determine:

(a) your or an End User’s
use of or registration for the Service Offerings (i) poses a security risk to the Service Offerings or any third party, (ii) may
adversely impact the Service Offerings or the systems or Content of any other AWS customer, (iii) may subject us, our affiliates,
or any third party to liability, or (iv) may be fraudulent;

(b) you are, or any End User is,
in breach of this Agreement, including if you are delinquent on your payment obligations for more than 15 days; or

(c) you have ceased to operate in
the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject
of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding.

6.2 Effect of Suspension. If
we suspend your right to access or use any portion or all of the Service Offerings:

(a) you remain responsible for all
fees and charges you have incurred through the date of suspension;

(b) you remain responsible for any
applicable fees and charges for any Service Offerings to which you continue to have access, as well as applicable data storage
fees and charges, and fees and charges for in-process tasks completed after the date of suspension;

(c) you will not be entitled to
any service credits under the Service Level Agreements for any period of suspension; and

(d) we will not erase any of Your
Content as a result of your suspension, except as specified elsewhere in this Agreement.

    	AWS Customer Agreement	-4-	 

    	 

    

Our right to suspend your or any End
User’s right to access or use the Service Offerings is in addition to our right to terminate this Agreement pursuant to Section
7.2.

7. Term; Termination

7.1. Term. The term of this Agreement
will commence on the Effective Date and will remain in effect until terminated by you or us in accordance with Section 7.2.

7.2 Termination.

(a) Termination for Convenience.
You may terminate this Agreement for any reason by: (i) providing us notice and (ii) closing your account for all Services
for which we provide an account closing mechanism. We may terminate this Agreement for any reason by providing you 30 days advance
notice.

(b) Termination for Cause.

(i) By Either Party. Either
party may terminate this Agreement for cause upon 30 days advance notice to the other party if there is any material default or
breach of this Agreement by the other party, unless the defaulting party has cured the material default or breach within the 30
day notice period.

(ii) By Us. We may also terminate
this Agreement immediately upon notice to you (A) for cause, if any act or omission by you or any End User results in a suspension
described in Section 6.1, (B) if our relationship with a third party partner who provides software or other technology we use to
provide the Service Offerings expires, terminates or requires us to change the way we provide the software or other technology
as part of the Services, (c) if we believe providing the Services could create a substantial economic or technical burden or material
security risk for us, (D) in order to comply with the law or requests of governmental entities, or (E) if we determine use of the
Service Offerings by you or any End Users or our provision of any of the Services to you or any End Users has become impractical
or unfeasible for any legal or regulatory reason.

7.3. Effect of Termination.

(a) Generally. Upon any termination
of this Agreement:

(i) all your rights under this
Agreement immediately terminate;

(ii) you remain responsible
for all fees and charges you have incurred through the date of termination, including fees and charges for in-process tasks completed
after the date of termination;

    	AWS Customer Agreement	-5-	 

    	 

    

(iii) you will immediately
return or, if instructed by us, destroy all AWS Content in your possession; and

(iv) Sections 4.1, 5.2, 7.3,
8 (except the license granted to you in Section 8.4), 9, 10, 11, 13 and 14 will continue to apply in accordance with their terms.

(b) Post-Termination Assistance.
Unless we terminate your use of the Service Offerings pursuant to Section 7.2(b), during the 30 days following termination:

(i) we will not erase any of
Your Content as a result of the termination;

(ii) you may retrieve Your
Content from the Services only if you have paid any charges for any post-termination use of the Service Offerings and all other
amounts due; and

(iii) we will provide you with
the same post-termination data retrieval assistance that we generally make available to all customers.

Any additional post-termination assistance
from us is subject to mutual agreement by you and us.

8. Proprietary Rights

8.1 Your Content. As between
you and us, you or your licensors own all right, title, and interest in and to Your Content. Except as provided in this Section
8, we obtain no rights under this Agreement from you or your licensors to Your Content, including any related intellectual property
rights. You consent to our use of Your Content to provide the Service Offerings to you and any End Users. We may disclose Your
Content to provide the Service Offerings to you or any End Users or to comply with any request of a governmental or regulatory
body (including subpoenas or court orders).

8.2 Your Submissions. Your Submissions
will be governed by the terms of the Apache Software License, unless you specify one of our other supported licenses at the time
you submit Your Submission.

8.3 Adequate Rights. You represent
and warrant to us that: (a) you or your licensors own all right, title, and interest in and to Your Content and Your Submissions;
(b) you have all rights in Your Content and Your Submissions necessary to grant the rights contemplated by this Agreement; and
(c) none of Your Content, Your Submissions or End Users’ use of Your Content, Your Submissions or the Services Offerings
will violate the Acceptable Use Policy.

8.4 Service Offerings License. As
between you and us, we or our affiliates or licensors own and reserve all right, title, and interest in and to the Service Offerings.
We grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferrable license to do the following during the Term:
(i) access and use the Services solely in accordance with this Agreement; and (ii) copy and use the AWS Content solely in connection
with your permitted use of the Services. Except as provided in this

    	AWS Customer Agreement	-6-	 

    	 

    

Section
8.4, you obtain no rights under this Agreement from us or our licensors to the Service Offerings, including any related intellectual
property rights. Some AWS Content may be provided to you under a separate license, such as the Apache Software License or other
open source license. In the event of a conflict between this Agreement and any separate license, the separate license will prevail
with respect to that AWS Content.

8.5 License Restrictions. Neither
you nor any End User may use the Service Offerings in any manner or for any purpose other than as expressly permitted by this Agreement.
Neither you nor any End User may, or may attempt to, (a) modify, alter, tamper with, repair, or otherwise create derivative works
of any software included in the Service Offerings (except to the extent software included in the Service Offerings are provided
to you under a separate license that expressly permits the creation of derivative works), (b) reverse engineer, disassemble, or
decompile the Service Offerings or apply any other process or procedure to derive the source code of any software included in the
Service Offerings, (c) access or use the Service Offerings in a way intended to avoid incurring fees or exceeding usage limits
or quotas, or (d) resell or sublicense the Service Offerings. All licenses granted to you in this Agreement are conditional on
your continued compliance this Agreement, and will immediately and automatically terminate if you do not comply with any term or
condition of this Agreement. During and after the Term, you will not assert, nor will you authorize, assist, or encourage any third
party to assert, against us or any of our affiliates, customers, vendors, business partners, or licensors, any patent infringement
or other intellectual property infringement claim regarding any Service Offerings you have used. You may only use the AWS Marks
in accordance with the Trademark Use Guidelines.

8.6 Suggestions. If you provide
any Suggestions to us or our affiliates, we will own all right, title, and interest in and to the Suggestions, even if you have
designated the Suggestions as confidential. We and our affiliates will be entitled to use the Suggestions without restriction.
You hereby irrevocably assign to us all right, title, and interest in and to the Suggestions and agree to provide us any assistance
we may require to document, perfect, and maintain our rights in the Suggestions.

9. Indemnification.

9.1. General. You will defend,
indemnify, and hold harmless us, our affiliates and licensors, and each of their respective employees, officers, directors, and
representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’
fees) arising out of or relating to any third party claim concerning: (a) your or any End Users’ use of the Service Offerings
(including any activities under your AWS account and use by your employees and personnel); (b) breach of this Agreement or violation
of applicable law by you or any End User; (c) Your Content or the combination of Your Content with other applications, content
or processes, including any claim involving alleged infringement or misappropriation of third-party rights by Your Content or by
the use, development, design, production, advertising or marketing of Your Content; or

    	AWS Customer Agreement	-7-	 

    	 

    

(d)
a dispute between you and any End User. If we or our affiliates are obligated to respond to a third party subpoena or other compulsory
legal order or process described above, you will also reimburse us for reasonable attorneys’ fees, as well as our employees’
and contractors’ time and materials spent responding to the third party subpoena or other compulsory legal order or process
at our then-current hourly rates.

9.2. Process. We will promptly
notify you of any claim subject to Section 9.1, but our failure to promptly notify you will only affect your obligations under
Section 9.1 to the extent that our failure prejudices your ability to defend the claim. You may: (a) use counsel of your own choosing
(subject to our written consent) to defend against any claim; and (b) settle the claim as you deem appropriate, provided that you
obtain our prior written consent before entering into any settlement. We may also assume control of the defense and settlement
of the claim at any time.

10. Disclaimers.

THE SERVICE OFFERINGS ARE PROVIDED
“AS IS.” WE AND OUR AFFILIATES AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE REGARDING THE SERVICE OFFERINGS OR THE THIRD PARTY CONTENT, INCLUDING ANY WARRANTY THAT THE SERVICE OFFERINGS
OR THIRD PARTY CONTENT WILL BE UNINTERRUPTED, ERROR FREE OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT, INCLUDING YOUR CONTENT
OR THE THIRD PARTY CONTENT, WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR
AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE
OF TRADE.

11. Limitations of Liability.

WE AND OUR AFFILIATES OR LICENSORS
WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING DAMAGES
FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA), EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, NEITHER
WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE RESPONSIBLE FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN CONNECTION
WITH: (A) YOUR INABILITY TO USE THE SERVICES, INCLUDING AS A RESULT OF ANY (I) TERMINATION OR SUSPENSION OF THIS AGREEMENT OR YOUR
USE OF OR ACCESS TO THE SERVICE OFFERINGS, (II) OUR DISCONTINUATION OF ANY OR ALL OF THE SERVICE OFFERINGS, OR, (III) WITHOUT LIMITING
ANY OBLIGATIONS UNDER THE SLAS, ANY UNANTICIPATED OR UNSCHEDULED DOWNTIME OF ALL OR A PORTION OF THE SERVICES

    	AWS Customer Agreement	-8-	 

    	 

    

FOR
ANY REASON, INCLUDING AS A RESULT OF POWER OUTAGES, SYSTEM FAILURES OR OTHER INTERRUPTIONS; (B) THE COST OF PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; (c) ANY INVESTMENTS, EXPENDITURES, OR COMMITMENTS BY YOU IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF OR
ACCESS TO THE SERVICE OFFERINGS; OR (D) ANY UNAUTHORIZED ACCESS TO, ALTERATION OF, OR THE DELETION, DESTRUCTION, DAMAGE, LOSS OR
FAILURE TO STORE ANY OF YOUR CONTENT OR OTHER DATA. IN ANY CASE, OUR AND OUR AFFILIATES’ AND LICENSORS’ AGGREGATE LIABILITY
UNDER THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT YOU ACTUALLY PAY US UNDER THIS AGREEMENT FOR THE SERVICE THAT GAVE RISE TO THE
CLAIM DURING THE 12 MONTHS PRECEDING THE CLAIM.

12. Modifications to the Agreement.

We may modify this Agreement (including
any Policies) at any time by posting a revised version on the AWS Site or by otherwise notifying you in accordance with Section
13.7; provided, however, that we will provide at least 90 days advance notice in accordance with Section 13.7 for adverse changes
to any Service Level Agreement. Subject to the 90-day advance notice requirement with respect to adverse changes to Service Level
Agreements, the modified terms will become effective upon posting or, if we notify you by email, as stated in the email message.
By continuing to use the Service Offerings after the effective date of any modifications to this Agreement, you agree to be bound
by the modified terms. It is your responsibility to check the AWS Site regularly for modifications to this Agreement. We last modified
this Agreement on the date listed at the end of this Agreement.

13. Miscellaneous.

13.1 Confidentiality and Publicity. You
may use AWS Confidential information only in connection with your use of the Service Offerings as permitted under this Agreement.
You will not disclose AWS Confidential Information during the Term or at any time during the 5 year period following the end of
the Term. You will take all reasonable measures to avoid disclosure, dissemination or unauthorized use of AWS Confidential Information,
including, at a minimum, those measures you take to protect your own confidential information of a similar nature. You will not
issue any press release or make any other public communication with respect to this Agreement or your use of the Service Offerings.
You will not misrepresent or embellish the relationship between us and you (including by expressing or implying that we support,
sponsor, endorse, or contribute to you or your business endeavors), or express or imply any relationship or affiliation between
us and you or any other person or entity except as expressly permitted by this Agreement.

13.2 Force Majeure. We and our
affiliates will not be liable for any delay or failure to perform any obligation under this Agreement where the delay or failure
results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, systemic

    	AWS Customer Agreement	-9-	 

    	 

    

electrical,
telecommunications, or other utility failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts
or orders of government, acts of terrorism, or war.

13.3 Independent Contractors; Non-Exclusive
Rights. We and you are independent contractors, and neither party, nor any of their respective affiliates, is an agent of
the other for any purpose or has the authority to bind the other. Both parties reserve the right (a) to develop or have developed
for it products, services, concepts, systems, or techniques that are similar to or compete with the products, services, concepts,
systems, or techniques developed or contemplated by the other party and (b) to assist third party developers or systems integrators
who may offer products or services which compete with the other party’s products or services.

13.4 No Third Party Beneficiaries. This
Agreement does not create any third party beneficiary rights in any individual or entity that is not a party to this Agreement.

13.5 U.S. Government Rights. The
Service Offerings are provided to the U.S. Government as “commercial items,” “commercial computer software,”
“commercial computer software documentation,” and “technical data” with the same rights and restrictions
generally applicable to the Service Offerings. If you are using the Service Offerings on behalf of the U.S. Government and these
terms fail to meet the U.S. Government’s needs or are inconsistent in any respect with federal law, you will immediately
discontinue your use of the Service Offerings. The terms “commercial item” “commercial computer software,”
“commercial computer software documentation,” and “technical data” are defined in the Federal Acquisition
Regulation and the Defense Federal Acquisition Regulation Supplement.

13.6 Import and Export Compliance. In
connection with this Agreement, each party will comply with all applicable import, re-import, export, and re-export control laws
and regulations, including the Export Administration Regulations, the International Traffic in Arms Regulations, and country-specific
economic sanctions programs implemented by the Office of Foreign Assets Control. For clarity, you are solely responsible for compliance
related to the manner in which you choose to use the Service Offerings, including your transfer and processing of Your Content,
the provision of Your Content to End Users, and the AWS region in which any of the foregoing occur.

13.7 Notice.

(a) To You. We may provide any notice
to you under this Agreement by: (i) posting a notice on the AWS Site; or (ii) sending a message to the email address then associated
with your account. Notices we provide by posting on the AWS Site will be effective upon posting and notices we provide by email
will be effective when we send the email. It is your responsibility to keep your email address current. You will be deemed to have
received any email sent to the email address then associated with your account when we send the email, whether or not you actually
receive the email.

    	AWS Customer Agreement	-10-	 

    	 

    

(b) To Us. To give us notice under
this Agreement, you must contact AWS as follows: (i) by facsimile transmission to 206-266-7010; or (ii) by personal delivery, overnight
courier or registered or certified mail to Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210. We may update
the facsimile number or address for notices to us by posting a notice on the AWS Site. Notices provided by personal delivery will
be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after
they are sent. Notices provided registered or certified mail will be effective three business days after they are sent.

(c) Language. All communications and
notices to be made or given pursuant to this Agreement must be in the English language.

13.8 Assignment. You will not
assign this Agreement, or delegate or sublicense any of your rights under this Agreement, without our prior written consent. Any
assignment or transfer in violation of this Section 13.8 will be void. Subject to the foregoing, this Agreement will be binding
upon, and inure to the benefit of the parties and their respective successors and assigns.

13.9 No Waivers. The failure
by us to enforce any provision of this Agreement will not constitute a present or future waiver of such provision nor limit our
right to enforce such provision at a later time. All waivers by us must be in writing to be effective.

13.10 Severability. If any portion
of this Agreement is held to be invalid or unenforceable, the remaining portions of this Agreement will remain in full force and
effect. Any invalid or unenforceable portions will be interpreted to effect and intent of the original portion. If such construction
is not possible, the invalid or unenforceable portion will be severed from this Agreement but the rest of the Agreement will remain
in full force and effect.

13.11 Governing Law; Venue. The
laws of the State of Washington, without reference to conflict of law rules, govern this Agreement and any dispute of any sort
that might arise between you and us. Any dispute relating in any way to the Service Offerings or this Agreement where a party seeks
aggregate relief of $7,500 or more will be adjudicated in any state or federal court in King County, Washington. You consent to
exclusive jurisdiction and venue in those courts. We may seek injunctive or other relief in any state, federal, or national court
of competent jurisdiction for any actual or alleged infringement of our, our affiliates, or any third party’s intellectual
property or other proprietary rights. The United Nations Convention for the International Sale of Goods does not apply to this
Agreement.

13.12 Entire Agreement; English Language. This
Agreement includes the Policies and is the entire agreement between you and us regarding the subject matter of this Agreement.
This Agreement supersedes all prior or contemporaneous representations, understandings, agreements, or communications between you
and us, whether written or verbal, regarding the subject matter of this Agreement. Notwithstanding any other agreement between
you and us, the security and data

    	AWS Customer Agreement	-11-	 

    	 

    

privacy
provisions in Section 3 of this Agreement contain our and our affiliates’ entire obligation regarding the security, privacy
and confidentiality of Your Content. We will not be bound by, and specifically object to, any term, condition or other provision
which is different from or in addition to the provisions of this Agreement (whether or not it would materially alter this Agreement)
and which is submitted by you in any order, receipt, acceptance, confirmation, correspondence or other document. If the terms of
this document are inconsistent with the terms contained in any Policy, the terms contained in this document will control, except
that the Service Terms will control over this document. If we provide a translation of the English language version of this Agreement,
the English language version of the Agreement will control if there is any conflict.

14. Definitions.

“Acceptable Use
Policy” means the policy currently available at http://aws.amazon.com/aup,
as it may be updated by us from time to time.

“API” means an application
program interface.

“AWS Confidential Information” means
all nonpublic information disclosed by us, our affiliates, business partners or our or their respective employees, contractors
or agents that is designated as confidential or that, given the nature of the information or circumstances surrounding its disclosure,
reasonably should be understood to be confidential. AWS Confidential Information includes: (a) nonpublic information relating to
our or our affiliates or business partners’ technology, customers, business plans, promotional and marketing activities,
finances and other business affairs; (b) third-party information that we are obligated to keep confidential; and (c) the nature,
content and existence of any discussions or negotiations between you and us or our affiliates. AWS Confidential Information does
not include any information that: (i) is or becomes publicly available without breach of this Agreement; (ii) can be shown by documentation
to have been known to you at the time of your receipt from us; (iii) is received from a third party who did not acquire or disclose
the same by a wrongful or tortious act; or (iv) can be shown by documentation to have been independently developed by you without
reference to the AWS Confidential Information.

“AWS Content” means
Content we or any of its affiliates make available in connection with the Services or on the AWS Site to allow access to and use
of the Services, including WSDLs; Documentation; sample code; software libraries; command line tools; and other related technology.
AWS Content does not include the Services.

“AWS Marks” means
any trademarks, service marks, service or trade names, logos, and other designations of AWS and its affiliates that we may make
available to you in connection with this Agreement.

    	AWS Customer Agreement	-12-	 

    	 

    

“AWS Support Guidelines” means
the guidelines currently available at http://aws.amazon.com/premiumsupport/guidelines,
as they may be updated by us from time to time.

“AWS Site” means http://aws.amazon.com and
any successor or related site designated by us.

“Content” means software
(including machine images), data, text, audio, video, images or other content.

“Documentation” means
the developer guides, getting started guides, user guides, quick reference guides, and other technical and operations manuals and
specifications for the Services located at http://aws.amazon.com/documentation,
as such documentation may be updated by us from time to time.

“End User” means
any individual or entity that directly or indirectly through another user: (a) accesses or uses Your Content; or (b) otherwise
accesses or uses the Service Offerings under your account. The term “End User” does not include individuals or entities
when they are accessing or using the Services or any Content under their own AWS account, rather than your account.

“Policies” means
the Acceptable Use Policy, the Site Terms, the Service Terms, the Trademark Use Guidelines, all restrictions described in the AWS
Content and on the AWS Site, and any other policy or terms referenced in or incorporated into this Agreement. Policies does not
include whitepapers or other marketing materials referenced on the AWS Site.

“Privacy Policy” means
the privacy policy currently referenced at http://aws.amazon.com/privacy,
as it may be updated by us from time to time.

“Service” means each
of the web services made available by us or our affiliates, including those web services described in the Service Terms.

“Service Level
Agreement” means all service level agreements that we offer with respect to the Services and post on the AWS Site, as
they may be updated by us from time to time. The service level agreements we currently offer with respect to the Services are located
athttp://aws.amazon.com/ec2-sla/, http://aws.amazon.com/s3-sla/, http://aws.amazon.com/cloudfront/sla,http://aws.amazon.com/route53/sla and http://aws.amazon.com/rds/sla. 

“Service Offerings” means
the Services (including associated APIs), the AWS Content, the AWS Marks, the AWS Site, and any other product or service provided
by us under this Agreement. Service Offerings do not include Third Party Content.

“Service Terms” means
the rights and restrictions for particular Services located at http://aws.amazon.com/serviceterms,
as they may be updated by us from time to time.

    	AWS Customer Agreement	-13-	 

    	 

    

“Site Terms” means
the terms of use located at http://aws.amazon.com/terms/,
as they may be updated by us from time to time.

“Suggestions” means
all suggested improvements to the Service Offerings that you provide to us.

“Term” means the
term of this Agreement described in Section 7.1.

“Third Party Content” means
Content made available to you by any third party on the AWS Site or in conjunction with the Services.

“Trademark Use
Guidelines” means the guidelines and license located at http://aws.amazon.com/trademark-guidelines/,
as they may be updated by us from time to time.

“Your Content” means
Content you or any End User (a) run on the Services, (b) cause to interface with the Services, or (c) upload to the Services under
your account or otherwise transfer, process, use or store in connection with your account.

“Your Submissions” means
Content that you post or otherwise submit to developer forums, sample code repositories, public data repositories, or similar community-focused
areas of the AWS Site or the Services.

Last updated June 19, 2015

 

    	AWS Customer Agreement	-14-

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