Document:

<PAGE>

                                  EXHBIT 10.23

CERTAIN INFORMATION FROM THIS DOCUMENT HAS BEEN REDACTED PURSUANT TO A
CONFIDENTIAL TREATMENT REQUEST BY CLICKSOFTWARE TECHNOLOGIES LTD. UNDER 17
C.F.R.SS.SS.200.80(B)(4), 200.83 AND 240.24B-2 AND SUBMITTED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.

                                TEAMING AGREEMENT

                                     BETWEEN

                         CLICKSOFTWARE TECHNOLOGIES LTD.

                                       AND

                           IBM UNITED KINGDOM LIMITED

                                1ST OF JULY, 2004

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                                TEAMING AGREEMENT

This Teaming Agreement comes into force on the 1st of July 2004 ("Effective
Date"), and is entered into between ClickSoftware Technologies Ltd.
("ClickSoftware"), with its principal office located at 34 Habarzel Street, Tel
Aviv, Israel and IBM United Kingdom Ltd ("IBM"), having an office located at PO
Box 41, North Harbour, Portsmouth, Hampshire, PO6 3AU United Kingdom
("Agreement"). This Agreement establishes the basis for a teaming relationship
that will provide a joint offering in the following solution areas: Workforce
Management, Field Force Automation and Asset Monitoring. The purpose of this
Agreement is to outline the framework of the teaming relationship and specify
how the Parties will work with one another in the marketing, promotion and sale
of jointly delivered solutions comprised of ClickSoftware Core Competencies and
IBM Core Competencies to customers in the enterprise business environment
("Joint Initiatives"). ClickSoftware and IBM shall be referred to in the
singular as a "Party" and collectively as the "Parties".

1.      DEFINITIONS

AFFILIATES are entities that are owned or controlled directly or indirectly (by
more than 50% of its voting stock, or if not voting stock, decision-making
power) by a Party or by its parent company.

CORE COMPETENCIES are the selected competencies, provided by ClickSoftware and
IBM, as applicable

        o       CLICKSOFTWARE'S CORE COMPETENCIES are the selected competencies
                provided by ClickSoftware as described in Attachment A-1.

        o       IBM'S CORE COMPETENCIES are the selected competencies provided
                by IBM as described in Attachment A-2.

The combination of IBM Core Competencies and ClickSoftware Core Competencies are
hereinafter referred to as ("Joint Solution (s)")

CUSTOMER is the entity that (1) executes a contract for Products and Services
and (2) acquires Products and/or Services for its own use and not for resale.

MACHINE is a machine, its features, conversions, upgrades, elements, or
accessories, or any combination of them. The term "Machine" includes either
Party's machines and any non-IBM or non-ClickSoftware machine including other
equipment that either Party may provide to the Party acting in the role of Prime
as defined below or directly to a Customer as authorized by the Prime in a
Transaction Document.

                                  Page 2 of 20

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MANAGEMENT COUNCIL shall mean the representatives of the Parties as described in
Section 4.B herein.

MARKETING MATERIALS are Product brochures, manuals, technical specification
sheets, demonstrations, presentations, Product education and training materials,
Product descriptions used in electronic online service, and other marketing
sales literature provided by a Party for the other Party's use in the
performance of its marketing activities.

PRODUCT is any IBM, ClickSoftware or other equipment manufacturer Program and /
or Machine.

PROGRAM is the following, including the original and all whole or partial
copies:

        1.      machine-readable instructions and data;
        2.      components;
        3.      audio-visual content (such as images, text, recordings, or
                pictures);
        4.      related licensed materials; and
        5.      ClickSoftware Program Products as described in the Software and
                Services Engagement Agreement between the Parties (number
                4903GR0860) dated as of March 1, 2004 (the "SSEA").

The term "Program" does not include licensed internal code or materials which
are usually incorporated into a Machine.

PRIME means the entity that is responsible for the overall implementation and
sale of a Joint Solution to a specific Qualified Lead or Customer as set forth
in greater detail in Section 6.

PROJECT OFFICE shall mean the office or function established by the Parties to
fulfill the obligations as set forth in Section 4.A herein.

QUALIFIED LEADS are prospective customers that meet the following criteria: i)
the prospective customer has sufficient financial resources to acquire the Joint
Solution; ii) the engaged person or persons at the prospective customer are able
to make and execute acquisition and financial decisions on behalf of the
company; iii) the Party providing the lead and the person referenced in
subsection ii) above agree that the prospective customer has a business need
that the Joint Solution will satisfy; and iv) the person referenced in
subsection ii) above has identified a time within the next six (6) months in
which his company will determine whether to implement a Joint Solution.

SERVICE is performance of a task such as project management, engineering,
programming, consultation, education, training, installation, maintenance, site
preparation, facilities management or operations support, or use of a resource
(such as an informational database or a network and associated enhanced
communication and support) that the Sub makes available to the Prime or to the
Customer as authorized in a Transaction Document by the Prime.

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SUB means the entity that will perform the undertaking specified in the
applicable Transaction Document.

TERRITORY means worldwide, subject to IBM's being registered to do business
within the relevant country. Future changes to the Territory will be determined
by the Management Council as described in Section 4.B herein.

TRANSACTION DOCUMENT shall mean a detailed, written allocation of tasks,
responsibilities and fees, approved in writing by both parties, regarding the
provision of a Joint Solution to each Qualified Lead or Customer.

2.      SCOPE

ClickSoftware and IBM recognize the need to focus on their Core Competencies and
maximize their respective competitive advantages in the marketplace.
Additionally, the market opportunity for Pervasive/Wireless e-Business services
and solutions is growing faster than their respective organizations are
currently capable of pursuing. In order to meet this market opportunity,
ClickSoftware and IBM have decided to form this teaming relationship that will
enable the Parties to coordinate their efforts to provide innovative and
effective information technology solutions to customers of both ClickSoftware
and IBM. This relationship will draw on the knowledge, expertise and resources
of the Parties to put in place business processes and solutions necessary to
deliver Joint Solutions to Customers in the Target Market (as defined in Section
6.A.).

The Parties intend to independently identify and qualify sales opportunities in
order to engage and deliver Joint Solutions based on their Core Competencies to
Customers. Through this teaming relationship, either Party may bring Qualified
Leads to the Project Office (identified in Section 4.A below) for consideration
as a Joint Solution opportunity (as more fully described in Section 6. below).

The Parties agree to coordinate the activities of their respective Affiliates
under this Agreement. This Agreement is written in English and signed with the
understanding that the Parties are bound by its terms. The Parties will
distribute copies of this Agreement to their respective Affiliates, when
appropriate. The respective Affiliates receiving copies of this Agreement will
acknowledge acceptance of these terms through a participation agreement letter
that incorporates this Agreement by reference.( Sample is attached in Exhibit
A).

3.      ASSOCIATED CONTRACT DOCUMENTS

A.      The Parties have entered into the following stand alone agreements that
        will be used to deliver the Joint Solutions to Customers:

        (1)     The SSEA contains the terms under which ClickSoftware will
                supply IBM with Program Products and/or Services in connection
                with Customer engagements, as contemplated in Section 6.C.4 in
                projects where IBM acts as Prime. The parties will develop SOW

                                  Page 4 of 20
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                for each specific project. The Parties have already developed a
                Master Scope Of Work reference number 4904IRO132 which will be
                used for developing future SOW at each specific project level.

        (2)     The IBM International Agreement for Exchange of Confidential
                Information ("AECI") entered into between ClickSoftware ltd and
                IBM Israel for Exchange of Confidential Information No.
                Z125-6271-00 ("AECI"), on June 11, 2003 contains terms under
                which the Parties will exchange confidential information, if
                any.

B -     The Parties intend to negotiate in good faith and enter into
        additional agreements as follows:

1) In the event ClickSoftware will act as a Prime and IBM as a Sub, the Parties
will agree on a case- by-case basis on a Sub-Contractor Agreement containing
terms and conditions acceptable to both Parties. This subcontractor agreement
will be entered into between ClickSoftware and the local IBM Affiliate;

2) In the event the Parties agree to work as parallel contractors vis a vis a
particular Customer, the parties will agree on a case-by-case basis as to
whether the revenue deriving from the ClickSoftware sale will be counted as
revenue achievement under this Agreement as well as under the Warrant Agreement.

The Warrant Agreement dated as of the date hereof, sets forth the terms and
conditions relating to the issuance of a warrant to IBM which will vest based on
the achievement of revenue performance milestones described therein

The Share Purchase Agreement dated as of the date hereof, sets forth the terms
and conditions relating to the funding of the Project Office.

In the event of any inconsistency between the terms of the various agreements
signed between the Parties and their respective Affiliates, the following order
of precedence shall apply:

        1.      The Transaction document, such as the MSOW, an SOW or Work order
        2.      The SSEA or any Sub-Contractor Agreement
        3.      This Agreement.

4.      THE OPERATIONAL STRUCTURE OF THE TEAMING RELATIONSHIP.

A.      THE PROJECT OFFICE

The Project Office will manage the day-to-day affairs associated with the
teaming relationship. IBM will dedicate ***1 whose main objective will be to
perform the activities set forth in this Section 4. A in EMEA meaning Europe,
Middle East and Africa and will also supervise the

-------------------------
1  Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                  Page 5 of 20
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activities in Asia Pacific countries (the "Project Office Leader"). IBM will
also designate ***2 to perform the same activities set forth in this Section 4.A
in Americas meaning the United States, Latin America and Canada (the Americas
Resource) as coordinated by the Project Office Leader.

ClickSoftware will appoint a relationship executive who shall represent
ClickSoftware in all of its activities with the Project Office ("Relationship
Executive").

The Project Office Leader will have the following general skills:

        1.      knowledgeable regarding the IBM organization, including IBM's
                Affiliates
        2.      have a minimum of five years relevant experience in IBM
                business, sales and marketing experience necessary to perform
                the obligations hereunder; and
        3.      experience in enterprise solutions sales and marketing to the
                Target Market.

The Parties will consult with each other regarding the appointments of the
Project Office Leader and the Relationship Executive.

The Parties agree to perform the following activities within the following time
periods unless extended by mutual agreement in writing:

        a.      IBM will designate its Project Office Leader and the Americas
                Resource, and ClickSoftware will designate its Relationship
                Executive within twenty (20) working days after the Effective
                Date;
        b.      The Parties will hold a kick-off meeting at a date to be
                mutually agreed after the designation of the Project Office
                Leader and the Relationship Executive;
        c.      IBM will initiate, coordinate and run and ClickSoftware will
                participate in the Alliance to Win ("ATW") session as agreed by
                the Parties;
        d.      The Parties will complete the Business Plan described in Section
                4.E. below, which will include also the go to market plan,
                within forty (40) working days from the ATW date;
        e.      Define and periodically update an opportunity and sales
                management process for engaging in offering and delivery of the
                Joint Solutions as soon as practicable;
        f.      Periodically update the Business Plan;
        g.      Plan and execute internal marketing of the Joint Solutions in
                the Parties' respective organizations;
        h.      Determine which Party will be the Prime for each Joint Solution
                opportunity using the criteria set forth in Section 6.C.4.
                below;
        i.      Resolve any conflicts of interest for each opportunity;
        j.      Identify, qualify and staff the Joint Initiatives;
        k.      Provide sales support for the Joint Solution;

-------------------------
2   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

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        l.      Monitor the provision of Services to Customers and establish
                measurable Service delivery and Customer satisfaction objectives
                for each engagement; and
        m.      Report issues and status of Project Office to the Management
                Council.

The Parties have already agreed that the Project Office Leader will be ***3 and
that the Relationship Executive will be ***4.

The Project Office Leader and Relationship Executive may be replaced by either
Party in consultation with the other Party. The new appointment shall be a
person with experience, skills and responsibilities equivalent of the person
replaced.

The Project Office Leader and the Relationship Executive will meet as required.
Meetings will be scheduled at times and locations mutually agreed upon by both
Parties.

B.      THE MANAGEMENT COUNCIL

The Parties will establish a Management Council, comprised of at least two (2)
representatives from each Party. The IBM representatives will include the
Project Office Leader and the ClickSoftware representatives will include the
Relationship Executive. The Management Council will hold its first meeting
within the first ninety (90) calendar days of the Effective Date.

The Management Council will perform the following activities:

        a.      Hold quarterly meetings, unless otherwise required, to discuss:
                o       progress on current and new Joint Initiatives, and
                o       adjustments to the Business Plan, as mutually agreed in
                        writing.
        b.      Determine strategies and objectives, and provide guidance to the
                Project Office in the development of the Business Plan and
                opportunities and sales management process as described in
                Section 4.E. below;
        c.      Measure/monitor the performance of the teaming relationship and
                make all necessary adjustments to the Project Office;
        d.      Attempt to resolve disputes between the Parties;
        e.      Escalate unresolved disputes to the Executive Sponsors; and
        f.      Determine whether to change the list of Core Competencies on
                Attachment A pursuant to the mutual agreement of the Parties.

The ClickSoftware Management Council representatives will be ***5 and the
Relationship Executive. The IBM Management Council representatives will be ***6
and the Project Office

-------------------------
3   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

4   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

5   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                  Page 7 of 20
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Leader. A Party's management representatives may be replaced in consultation
with the other Party, and any new member(s) shall have with the experience,
skills and responsibilities equivalent of the member replaced.

C.       EXECUTIVE SPONSORS

Each Party will designate a single Executive Sponsor for this Agreement. The
Executive Sponsors will be responsible for:

        1)      Assisting the Management Council in the settlement of disputes;
                and
        2)      Facilitating any changes to the Parties' working relationship
                based upon market developments .

The ClickSoftware Executive Sponsor will be ***7. The IBM Executive Sponsor will
be ***8. A Party's Executive Sponsor may be changed by notice to the other
Party, and such new Executive Sponsor shall be an individual with
responsibilities equivalent to the Executive Sponsor that was replaced.

D.      RELATIONSHIP

The Parties shall perform their obligations under this Agreement as independent
contractors and nothing herein shall be construed as creating any partnership,
joint venture or any other similar relationship between the Parties. Each Party
shall be solely responsible for the withholding or payment of all applicable
federal, state and local income taxes, social security taxes and other payroll
taxes with respect to its employees, as well as any taxes, contributions or
other obligations imposed by applicable state unemployment or workers'
compensation acts. Each Party has sole authority and responsibility to hire,
fire and otherwise control its employees.

E.      BUSINESS PLAN.

The Parties will mutually develop and agree upon a business plan (" Business
Plan") regarding alliance and teaming activities within forty (40) working days
of the date of the ATW. The Business Plan will set forth those objectives that
each Party individually would like to achieve in connection with this Agreement
as well as the objectives the Parties would like to achieve collectively (e.g.
go-to-market plan, lead generation, target customers, market development,
respective channels of distribution, sales training). The Parties will mutually
modify the Business Plan from time to time, as the Parties deem necessary.

5.      MARKETING AND MARKET SUPPORT FOR JOINT INITIATIVES

-------------------------
6   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

7   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

8   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                  Page 8 of 20
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The Parties agree to perform and/or provide their respective responsibilities as
outlined herein and in the Business Plan in support of the marketing and
promotion of the Joint Solutions .

A.      MUTUAL RESPONSIBILITIES

1)      FUNDING: On a case by case basis, the Parties may agree to allocate
        expenses incurred or to be incurred in connection with Joint Initiatives
        or with Joint Initiatives campaigns, promotional activities for their
        pre-sales efforts and with regards to the marketing and sale of Joint
        Solutions. The Business Plan will identify marketing activities
        including joint publications and travel and the Parties may mutually
        agree upon the funding required for such activities.

2)      MARKETING EXTERNAL:

Each Party shall:
        a. as it may mutually be agreed by the Parties, cooperate with the other
        in (i) joint public relations announcements approved in writing in
        advance by both Parties and (ii) other ongoing public relations, as it
        may mutually be agreed by the Parties. After the signature of the
        Agreement, IBM will participate in a press release to be issued by
        ClickSoftware. Furthermore the Parties may issue a joint press release
        describing the business relationship detailed in this Agreement once a
        referenceable Customer for a Joint Solution has been secured;
        b . create Marketing Materials, at its own expense, for its respective
        Core Competencies and public relations releases utilizing Customer
        information that is industry and solution (e.g. Categories) oriented;
        c. provide such Marketing Materials to the other Party for purposes of
        the Joint Solutions;
        d. assist with pilot Customer installations for Joint Solutions, as
        agreed by the Project Office Leader and the Relationship Executive. Each
        Customer engagement will dictate the unique "pilot" activities. The
        pilot activities may include a limited amount of Product and Services
        for proof of concept purposes. Normally, participation in such pilots
        will be at no charge to the other Party. However, where appropriate
        (e.g., the Customer is paying for the pilot) the Parties may be
        compensated by the Customer for their pilot activities subject to the
        agreement of the Parties which will be documented in a Transaction
        Document.

3)      MARKETING INTERNAL:

Each Party shall participate in a shared requirements process, through which the
Parties have the ability to provide feedback and input based on the reporting
Party's experience in the field with Customers regarding modifications or
enhancements to the other Party's Core Competencies for future consideration and
possible inclusion.

B.      CLICKSOFTWARE RESPONSIBILITIES

1)      MARKETING EXTERNAL:

ClickSoftware  shall:
        a.      designate IBM as a partner of ClickSoftware for wireless and
                mobile solution;

                                  Page 9 of 20
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        b.      promote Joint Solutions to existing ClickSoftware services
                customer base as specified in the Business Plan;
        c.      participate with IBM in tradeshows/seminars/wireless workshops,
                as mutually agreed upon and specified in the Business Plan;
        c.      Where possible, provide Customer video testimonials for
                inclusion in joint marketing activities with IBM's approval;
        d.      promote the Joint Initiative in media, highlighting the solution
                and the benefits that it brings to enterprise business Customers
                as specified in the Business Plan;
        e.      promote the Joint Solutions to potential Customers for the
                purpose of increasing awareness, understanding and the sale of
                Joint Solutions ; and
        f.      provide to the Project Office Qualified Leads for the Joint
                Solutions;

2)      MARKETING INTERNAL:

ClickSoftware  shall:
        a.      recommend IBM's Core Competencies, where appropriate, based upon
                customer requirements and technical capabilities;
                (1) advise ClickSoftware's sales representatives and
                ClickSoftware's identified enterprise focused channel partners
                of the merits of the IBM's Core Competencies; and
                (2) include marketing descriptions of IBM Core Competencies on
                ClickSoftware's internal sales media.
        b.      promote Joint Solutions on the ClickSoftware internal sales
                media; and
        c.      create internal awareness of and inform ClickSoftware sales and
                support personnel of the IBM/ClickSoftware relationship & IBM's
                Core Competencies in the area of wireless solutions.

3)      DEMONSTRATION UNITS:

ClickSoftware  shall:
        a.      provide IBM early access to ClickSoftware's Core Competencies,
                as such Core Competencies are made available to ClickSoftware's
                beta testing customers including programs and changes,
                revisions, enhancements, thereto as well as new releases solely
                for use in connection with Joint Solutions; and
        b.      Share Customer requirements for consideration in future IBM
                solutions.

4)      TRAINING:

ClickSoftware shall:
provide training, relating to ClickSoftware's Core Competencies ("Training") and
associated Training materials to IBM's personnel as defined in the MSOW of the
SSEA. The Parties may agree to additional training from time to time which will
be documented in a Transaction Document to be attached to the SSEA.

                                 Page 10 of 20
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5)      CUSTOMER CARE/SERVICE

ClickSoftware will make reasonable efforts to (i) assist IBM personnel
participating in Project Office in the methods of selling ClickSoftware Products
and Services and (ii) assist IBM with technical issues of ClickSoftware Products
and Services.

6)      PROJECT OFFICE FUNDING

In order to contribute towards the costs of the Project Office Leader and the
America's Resource and the associated expenses of their normal business
activities associated with the Project Office, ClickSoftware will pay IBM ***9.
This amount shall be payable quarterly as follows: ***10.

ClickSoftware will issue to IBM 100,000 ClickSoftware ordinary shares on the
date of the First Closing as set forth in the Share Purchase Agreement, at a per
share price equal to the par value of such shares, for an aggregate cash
purchase price of NIS 2,000, as set forth in the Share Purchase Agreement dated
as of the date hereof.

Provided that this Agreement has not been terminated prior to such date, on the
date of the Subsequent Closing as set forth in the Share Purchase Agreement,
ClickSoftware will issue to IBM an additional ClickSoftware 100,000 ordinary
shares at a per share price equal to the par value of such shares, for an
aggregate cash purchase price of NIS 2,000, as set forth in the Share Purchase
Agreement dated as of the date hereof.

The quarterly payments ***11 will be subject to the issuance of an invoice by
IBM to ClickSoftware which will include, ***12. ClickSoftware will wire this
quarterly payment to the IBM bank account specified on the invoice, within
thirty calendar days of receipt of such invoice.

The terms and conditions governing the issuance by ClickSoftware of 200,000
ordinary shares to IBM are set forth in the Share Purchase Agreement attached
hereto as Exhibit B.

C.      IBM RESPONSIBILITIES

1)      MARKETING EXTERNAL:

-------------------------
9    Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

10   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

11   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

12   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                 Page 11 of 20
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IBM shall:
        a.      designate ClickSoftware as a partner of IBM for wireless and
                mobile solution;
        b.      promote Joint Solutions to existing IBM services customer base
                as specified in the Business Plan;
        c.      include the Joint Solutions in tradeshows/seminars/wireless
                workshops, and industry marketing events as mutually agreed upon
                and specified in the Business Plan;
        c.      where possible, provide Customer video testimonials for
                inclusion in joint marketing activities with IBM's approval;
        d.      promote the Joint Initiative in media, highlighting the solution
                and the benefits that it brings to enterprise business Customers
                as specified in the Business Plan;
        e.      promote the Joint Solutions to potential Customers for the
                purpose of increasing awareness, understanding and the sale of
                Joint Solutions ; and
        f.      provide to the Project Office Qualified Leads for the Joint
                Solutions

2)      MARKETING INTERNAL:

IBM shall:
        a.      provide to the Project Office Qualified Leads for the Joint
                Solutions;
        b.      promote the Joint Initiatives on IBM's internal wireless website
                (e.g. Webcasts);
        c.      promote ClickSoftware at IBM wireless seminars, workshops and
                training events (e.g. Wireless, e-business University) as
                specified in the Business Plan; and
        d.      create internal awareness of and inform IBM sales and support
                personnel of the IBM/ClickSoftware relationship &
                ClickSoftware's Core Competencies as described herein.

3)      TRAINING:

        Make available the identified IBM resources for Training on
ClickSoftware Core Competencies as specified in the Business Plan.

Either Party may authorize its Affiliates to perform all, or a portion of, its
obligations under this Section 5. Each Party remains responsible for any actions
it may authorize its Affiliates to perform under this section.

6.      SALES

A.      TARGET MARKETS

The primary markets where the Parties will focus their efforts to generate
Qualified Leads are Pervasive/Wireless e-business enterprise customers in the
following industries ("Target Markets"):

        o       ***13
        o       ***14
        o       ***15
        o       ***16

-------------------------
13   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                 Page 12 of 20
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B.      SALES OF JOINT SOLUTIONS

1)      The details pertaining to the various scenarios and business opportunity
within the Target Market will be defined in the ATW session and documented in
the Business Plan. The terms relating to the delivery of one Party's Core
Competencies will be governed, as the case may be, either by the SSEA, the MSOW
or by the Sub-contractor Agreement as well by the applicable Transaction
Document.

2)      Each Party will be responsible for compensating their respective sales
forces for any Joint Solution engagements.

C.      OPPORTUNITY MANAGEMENT

1)      CUSTOMER LEAD GENERATION:

The Parties will generally continue their efforts and investments in the lead
generation phase of the sales cycle independently of each other. However, they
agree to actively pass Qualified Leads to each other that are consistent with
the Target Market focus and that meet the requirements established in the
Business Plan. Such leads will be submitted to the Project Office Leader or to
Relationship Executive as the case may be, and may be shared with each other.

2)      SUBMISSION AND CONSIDERATION OF QUALIFIED LEADS:

The Project Office will use the established opportunity management and sales
process, as defined in the Business Plan, to determine whether or not to engage
in a Joint Solution. If a Party declines to participate in a Joint Initiative,
the Party that submitted the Qualified Lead shall be entitled to pursue such
lead alone or in combination with others, without any obligation to the
declining Party. The Party submitting a Qualified Lead acknowledges that, during
the above-described Joint Initiative evaluation process, individuals employed by
the other Party or its Affiliates may be simultaneously engaging (either
directly or in combination with others) in pursuing the same opportunity,
without having been informed of such opportunity by and without the knowledge of
the either the Project Office Leader or the Relationship Executive as the case
may be. The Parties agree that the Party who declines to participate in a Joint
Initiative shall not be considered to be in violation of any obligation under
this Teaming Agreement by virtue of such simultaneous pursuit. If a Party agrees
to participate in a Joint Initiative, the Project Office Leader or the
Relationship Executive as the case may be will, under Section 6.C.4 ).b., below,
determine which Party will act as the Prime. The Parties expressly recognize and
agree that nothing in this Agreement obligates a Party to accept any particular
opportunity as a Joint Initiative .

-------------------------
14   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

15   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

16   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                 Page 13 of 20
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3)      SALES LEAD TRACKING AND SUPPORT:

The Project Office Leader shall track Qualified Leads, which the Parties have
agreed to pursue as Joint Initiatives and the Parties will provide sales support
as they have mutually agreed upon in writing.

4)      INITIAL ACTIVITIES RELATED TO JOINT INITIATIVES:

After both Parties have accepted an opportunity as a Joint Initiative, the
Project Office Leader and Relationship Executive will take the following steps
in the following order:

        a.      They will evaluate and agree upon a high level description for
                implementation of the Joint Solution for a potential Customer
                (the "Framework"). The Framework will have sufficient detail to
                determine the probable levels of responsibility for each of the
                Parties in developing and deploying the solution and the types
                of skills and resources that are likely to be required.

        b.      It is intended that the Joint Solutions will be offered to the
                Customer under a single contract between a Party, who will act
                as the Prime, and the Customer. The Parties agree that all sales
                of ClickSoftware's Products shall be governed by ClickSoftware's
                standard license agreement.

        c.      Based on the Framework, the Project Office Leader and the
                Relationship Executive will jointly determine which Party will
                act as the Prime and which Party will act as the Sub. It is
                hereby agreed, that in most of the cases IBM will act as Prime.
                However, the Parties may agree that the Party which is expected
                to have the greatest level of responsibility in the deployment
                of the Joint Solution will be selected to function as the Prime
                unless (1) that Party is unable to make available to the Joint
                Solutions sufficient personnel with the requisite skills to act
                as the Prime or (2) a Customer requests that a particular Party
                be the Prime (it being understood that a Customer preference for
                a Prime may result in additional cost to that Customer). The
                Project Office Leader and the Relationship Executive shall use
                the following criteria to assist in determining which Party will
                act as Prime for each Joint Solutions:

                o       Stated Customer preference;
                o       The relative strength of each Parties' relationship with
                        the Customer;
                o       The level of value-added content or Core Competencies to
                        be provided by each Party; and
                o       Other factors that may be mutually agreed upon by the
                        Parties.

                                 Page 14 of 20
<PAGE>

        c.      The Project Office Leader and the Relationship Executive will
                select a team (the "Solutions Team") to develop the Joint
                Solution that will be submitted to the Customer. The Solutions
                Team will have one or more representatives from each Party's
                organization. If the Qualified Lead was provided to the Parties
                by a third party, and the Framework includes products or
                services to be provided by that third party, the Solutions Team
                may also include a representative from that third party. The
                Solutions Team will be responsible for developing the proposal
                and the proposal strategy for the Joint Solution and for
                overseeing the contracting process, all as more fully set forth
                below.

D.      DISPUTE RESOLUTION.

Both Parties will attempt in good faith to resolve all disputes or defaults by
mutual agreement before initiating any legal action or attempting to enforce any
rights or remedies hereunder. The Project Office Leader and the Relationship
Executive shall meet to discuss the resolution of the dispute or default. If
they are unable to do so within thirty (30) calendar days, the dispute shall be
escalated to the Management Council. If the Management Council is unable to
resolve the issue within fifteen (15) calendar days of the dispute having been
referred to it, the dispute shall be escalated to the Executive Sponsors. If
unresolved at the end of sixty (60) calendar days and after escalation to the
Executive Sponsors, either Party may pursue any rights or remedies as they may
have at law or in equity.

E.      EXPENSES

The Parties will be solely responsible for the expenses they individually incur
and both Parties will exercise reasonable efforts to minimize expenses
associated with meetings including, but not limited to, meeting via telephone,
personal computer conferencing, exchanging documents electronically, using
e-mail or fax machines and the like.

7.      TERM AND TERMINATION.

The term of this Agreement shall be ***17 from the Effective Date, subject to
early termination as specified in this Article. The occurrence of the First
Closing, as defined and as set forth in the Share Purchase Agreement, is a
condition to the entering into of this Agreement by the Parties.

A)      EARLY TERMINATION
Either Party may terminate this Agreement by giving the other Party not less
than 60 calendar days written notice prior to the anniversary date of the
Agreement, if such Party decides not to extend the activities of the Project
Office for an additional year. Such termination will take effect at the end of
the specific year during which notice is given. In such case, the Party to whom
notice is given agrees that it shall not have the right to claim damages from
the terminating Party in connection with this early termination. For avoidance
of doubt, in such case, the Parties agree that IBM will retain the payment of
***18 and the shares which had previously been issued to IBM.

-------------------------
17   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                 Page 15 of 20
<PAGE>

B)      TERMINATION FOR BREACH
Either Party may terminate this Agreement for material breach by the other Party
upon written notice containing the specific nature and dates of the material
breach. The breaching Party will have thirty (30) calendar days from receipt of
the notice to cure such breach. If such breach has not been timely cured, then
the non-breaching Party may immediately terminate this Agreement upon written
notice.
In the event of termination by IBM for material breach by ClickSoftware, the
Parties agree that IBM will retain the payment of ***19 and the shares which had
previously been issued to IBM and eventually claim damages in the event
ClickSoftware fails to issue to IBM the shares that were due to IBM prior to
termination.

8.      WARRANTY

Each Party represents and warrants to the other Party as to itself that the
execution, delivery and performance by it of this Agreement have been duly
authorized by all necessary corporate action on its part.

THE WARRANTIES IN THIS SECTION 8 ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
NONINFRINGEMENT, NONINTERFERENCE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.

9.      LIMITATION OF LIABILITY

Circumstances may arise where, because of a default by a Party or other
liability, the other Party is entitled to recover damages from that defaulting
Party. In each such instance regardless of the basis on which such a claim is
based (including fundamental breach, negligence, misrepresentation, or other
contract or tort claim) a Party is liable for no more than ***20 (or a
particular country equivalent) per claim. This limit also applies to any of a
Party's subcontractors. It is the maximum for which a Party and its
subcontractors are collectively responsible. This limitation shall not apply to
the breach of the AECI, violation of the other Party's Intellectual Property
Rights, and to claims by a Party for bodily injury or damage to real property or
tangible personal property for which the other Party is legally liable.

-------------------------
18   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

19   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

20   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                 Page 16 of 20
<PAGE>

Neither Party shall be liable to the other for any third party's claim (subject
to Section 10 below), nor for any economic consequential damages (including lost
profits, business, revenue, good will or anticipated savings and loss of or
damage to data and records), incidental damages or punitive damages, even if
advised that any of these types of damages may occur.

10.     INDEMNIFICATION

A       INDEMNIFICATION

Each Party (the "Indemnitor") will indemnify, defend and hold harmless the other
Party and its Affiliates, and its and their respective shareholders, controlling
persons, directors, officers, employees and agents (collectively, the
"Indemnitees"), from and against any and all third Party claims, costs,
including reasonable attorneys' fees, damages, liabilities and expenses
(collectively, "Losses") that a court finally awards, arising out of or
resulting from any modification, alteration by the Indemnitor of an Indemnitee
Product and as a result of which such modification or such product as modified
by the terminating Party infringes that third party's patent or copyright.

B.      INDEMNIFICATION PROCEDURE:

        The Indemnitee shall provide the Indemnitor (a) reasonably prompt
written notice of any such claim or action and permit the Indemnitor to answer
and defend such claim or action and (b) information available to the Indemnitee,
reasonable assistance and authority, at the Indemnitor's expense, to assist the
Indemnitor in defending such claim or action. The Indemnitor will not be
responsible for any settlement made by the Indemnitee without the Indemnitor's
written permission, which permission will not be unreasonably withheld or
delayed. In the event the Parties agree to settle a claim or action, each Party
agrees not to publicize the settlement without first obtaining the other Party's
written permission, which permission will not be unreasonably withheld or
delayed.

11.     ADVERTISING AND PUBLICITY

Each Party grants to the other the right to use the other Party's Marketing
Materials as provided by the owning Party in support of the joint marketing
activities contemplated under this Agreement. The receiving Party shall not
alter the Marketing Materials in any manner, except as authorized by the owning
Party. Any goodwill attaching to a Party's trademarks, service marks, or trade
names belongs to the owning Party.

Neither Party shall identify, either expressly or by implication, this
relationship, the other Party or use any of the other Party's names, trademarks,
tradenames, service marks, or other proprietary marks in any advertising, press
releases, publicity matters or other promotional materials without the other
Party's prior written approval.

Neither Party is granted or vested with any right, title or interest in or to
any of the trademarks of the other Party by virtue of this Agreement, and all of
the trademarks shall remain the property of their respective owners. In the
performance of this Agreement, each Party will comply with all applicable
trademark laws and regulations.

                                 Page 17 of 20
<PAGE>

Except as expressly set forth herein, neither Party shall identify, either
expressly or by implication, this relationship, the other Party or use any of
the other Party's trademarks any advertising, press releases, publicity matters
or other promotional materials without the other Party's prior written
approval., not to be unreasonably withheld or delayed.

12.     GENERAL

A. NOTICES. Any notice required or permitted under this Agreement will be sent
to the representative named below, and shall be effective upon receipt as
demonstrated by reliable written confirmation (for example: certified mail
receipt, courier receipt or facsimile receipt confirmation sheet). Each Party
will notify the other if their representative changes.

For ClickSoftware: ***21                             For IBM: ***22

B. RIGHTS AND LICENSES. As between the Parties, each Party retains all right,
title and interest in an to (including, without limitation all Intellectual
Property Rights) its trademarks, tradenames, Products, Services, Marketing
Materials and Core Competencies. No rights or licenses to either Party's
intellectual property are granted hereunder except as expressly provided in this
Agreement.

C. ASSIGNMENT. Unless otherwise expressed in this Agreement, neither Party will
assign their rights or delegate or subcontract their duties under this Agreement
to third parties without the prior written consent of the other Party, such
consent not to be unreasonably withheld. However, this Agreement may be assigned
in conjunction with the sale of a substantial part of a Party's business that
utilizes this Agreement. Any unauthorized assignment of this Agreement is void.

D. FORCE MAJEURE. Neither Party will be considered in default or liable for any
delay or failure to perform any provision of this Agreement if such delay or
failure arises directly or indirectly out of an act of God, acts of the public
enemy, freight embargoes, quarantine restrictions, unusually severe weather
conditions, insurrection, riot, and other such causes beyond the reasonable
control of the Party responsible for the delay or failure to perform, provided
the affected Party notifies the other Party within fifteen (15) calendar days of
the occurrence.

E. LIMITATION OF ACTIONS. Neither Party will bring a legal action under this
Agreement more than two years after the cause of action arose.

-------------------------
21   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

22   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                 Page 18 of 20
<PAGE>

F. GOVERNING LAW. Both Parties consent to the application of the laws of England
to govern, interpret, and enforce all of ClickSoftware's and IBM's rights,
duties, and obligations arising from, or relating in any manner to, the subject
matter of this Agreement, without regard to conflict of law principles.

G. FREEDOM OF ACTION. Notwithstanding any mutual strategic relationship between
the Parties, or that the Parties elect to provide a solution to a customer as
part of a Joint Initiative, either IBM or ClickSoftware may offer (either by
itself or together with third parties) to provide to a Customer Services or
Products whether or not such Services or Products are competitive to those
contained in a Joint Solution without any obligation to the other Party. Either
Party may independently develop, acquire and market materials, Products and
Services that may be competitive with (despite any similarity to) the other
Party's Products or Services.

H. CONFIDENTIALITY. The Parties agree that they shall maintain the terms and
conditions of this Agreement as "Information" pursuant to the terms of the AECI,
subject to the Parties' compliance and reporting obligations under applicable
laws and regulations.

I. ENTIRE AGREEMENT. Except as set forth in Sections 3 and 12.H. this Agreement
and its applicable Attachments are the complete agreement regarding these
transactions, and replace any prior oral or written communications between the
parties. If any term in this Agreement is found by competent judicial authority
to be unenforceable in any respect, the validity of the remainder of this
Agreement will be unaffected, provided that such unenforceability does not
materially affect the parties' rights under this Agreement. This Agreement may
only be amended or modified by a writing signed by both Parties.

By signing below, both Parties agree to the terms of this Agreement. Once
signed, any reproduction of this Agreement by any reliable means (for example,
photocopy or facsimile) is in all respects equivalent to an original unless
prohibited by local law.

IBM United Kingdom, Ltd.                        ClickSoftware Technologies, Ltd.

By: ________________________________            By: ___S/S Moshe Ben Bassat

Name:   ***23                                   Name:  Moshe Ben Bassat
Title:  ***24                                   Title: Chief Executive Officer
Date:   July 1, 2004                            Date:  July 1, 2004

-------------------------
23   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

24   Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                 Page 19 of 20
<PAGE>

ATTACHMENT A-1
CLICKSOFTWARE 'S CORE COMPETENCIES

The following are provided by ClickSoftware for integration into Joint
Solutions.

PRODUCTS:

SERVICE OPTIMIZATION SUITE TM
CLICKSCHEDULE TM
CLICKFORECAST TM
CLICKPLAN TM
CLICKANALYZE TM
CLICKFIX TM

SERVICES:

CONSULTING
IMPLEMENTATION
BUSINESS ANALYSIS
SUPPORT AND MAINTENANCE
SERVICE OPTIMIZATION REVIEW
COST BENEFIT ANALYSIS
GEOSPATIAL ANALYSIS

                                 Page 20 of 20
<PAGE>

ATTACHMENT A-2
IBM'S CORE COMPETENCIES

IBM provides the following for integration into Joint Solutions.

PROGRAMS: Lotus Notes, Tivoli Management Software, Middleware Software (i.e.
Webshpere Everyplace Suite, MQ Series)

MACHINES:  PC Company Devices (e.g. Thinkpad) and Servers (e.g. AS/400)

NON IBM HARDWARE: To be determined on a case by case basis.

SERVICES: IBM mobile and wireless e-business services consisting of Consulting,
Systems Integration, Logistics Support and Delivery, Migration Services, Help
Desk, Outsourcing Services, Web Hosting Services, Site Services.

                                 Page 21 of 20
<PAGE>

                EXHIBIT A TO CLICKSOFTWARE/IBM TEAMING AGREEMENT
--------------------------------------------------------------------------------

       SAMPLE PARTICIPATION AGREEMENT BY IBM AND CLICKSOFTWARE AFFILIATES

IBM Lead Company Name:              IBM United Kingdom Ltd.

ClickSoftware Lead Company Name:    ClickSoftware Technologies Ltd.

Teaming Agreement Reference Number:

This Participation Agreement acknowledges our acceptance of the terms of the
ClickSoftware/IBM Teaming Agreement identified above (called the "Agreement")
and incorporates its terms.

This Participation Agreement, the Agreement and its associated supplemental
contract documents are the complete agreement regarding business transactions
between us related to its subject matter, and replace any prior oral or written
communications between us regarding such business transactions.

By signing below, both of us agree to the terms of this Participation Agreement
and the Agreement. Once signed, 1) unless prohibited by applicable law or
specified otherwise, any reproduction of this Participation Agreement, the
Agreement or its associated supplemental contract documents made by reliable
means (for example, photocopy or facsimile) is considered an original and 2) all
business transactions we engage in under the Agreement are subject to it.

Agreed to:                                  Agreed to:
ClickSoftware  Company name:                IBM Company name:

By__________________________________        By__________________________________
         Authorized signature                         Authorized signature

Name (type or print):                       Name (type or print):

Date:                                       Date:
CLickSoftware  Company address:             IBM Company address:

--------------------------------------------------------------------------------
After signing, please return a copy of this Acceptance Document to the "IBM
Company address" shown above.
--------------------------------------------------------------------------------

                                 Page 22 of 20<PAGE>

                                  EXHIBIT 10.24

CERTAIN INFORMATION FROM THIS DOCUMENT HAS BEEN REDACTED PURSUANT TO A
CONFIDENTIAL TREATMENT REQUEST BY CLICKSOFTWARE TECHNOLOGIES LTD. UNDER 17
C.F.R.SS.SS.200.80(B)(4), 200.83 AND 240.24B-2 AND SUBMITTED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.

                            SHARE PURCHASE AGREEMENT

        THIS SHARE PURCHASE AGREEMENT (this "Agreement") is made and entered
into as of the 30th day of June, 2004 (the "Effective Date"), by and among
ClickSoftware Technologies Ltd. (the "Company") and IBM United Kingdom Ltd.
("IBM"). The Company and IBM are referred to collectively herein as "Parties"
and each separately as a "Party".

        WHEREAS, concurrent with the execution of this Agreement, the Parties
have entered into a teaming agreement (the "Teaming Agreement") pursuant to
which IBM and the Company have established a teaming relationship for the
marketing of jointly delivered solutions to their respective customers and for
IBM's and the Company's joint operation of a Project Office (as such term is
defined in the Teaming Agreement); and

        WHEREAS, as consideration for IBM's agreement to enter into the Project
Office's activities, the Company shall issue to IBM an aggregate of 200,000
Ordinary Shares in the Company, in addition to a cash payment of $***1 (to be
paid in British Pounds based on the U.S. Dollar representative rate of exchange
published by the Federal Reserve Bank of New York on the date of the invoice
issued by IBM to the Company) to be paid by the Company to IBM as set forth in
the Teaming Agreement;

        NOW THEREFORE, in consideration of the premises and the mutual promises
herein made, and in consideration of the representations, warranties, and
covenants herein contained, and intending to be legally bound hereby, the
Parties agree as follows:

1.      ISSUANCE AND PURCHASE OF SHARES. Subject to and in accordance with the
terms and conditions hereof, the Company shall issue and allot to IBM, and IBM
shall purchase from the Company:

        1.1     Upon the First Closing (as defined herein) - (i) 100,000 (one
hundred thousand) Ordinary Shares (the "First Tranche of Shares") at a price per
share of NIS 0.02 (2/100 New Israel Sheqels) per share for an aggregate
additional purchase price of NIS 2,000 (or the U.S. dollar equivalent) (the
"Initial Consideration") and in consideration for IBM's agreement to enter into
the Project Office's activities; and

--------------------------
1 Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                      -1-
<PAGE>

        1.2     At the Subsequent Closing (as defined herein below) - an
additional 100,000 (one hundred thousand) Ordinary Shares (the "Second Tranche
of Shares") at a price per share of NIS 0.02 (2/100 New Israel Sheqels) per
share for an aggregate additional purchase price of NIS 2,000 (or the U.S.
dollar equivalent) (the "Subsequent Consideration"); provided, however, that (i)
the Teaming Agreement has not been duly terminated by either of the Parties and
(ii) no Change of Control (as defined below) has been consummated. For the
purposes of this Agreement, the First Tranche of Shares and the Second Tranche
of Shares shall collectively be referred to as the "Shares."

        2.      CLOSINGS OF ISSUANCE AND PURCHASE.

        2.1     FIRST CLOSING. Provided that all the conditions set forth in
Section 2.2 below have been satisfied or waived, the issue and allotment of the
First Tranche of Shares and the delivery of the share certificates evidencing
IBM's ownership of the First Tranche of Shares, all duly and validly approved,
shall take place at a first closing (the "First Closing") to be held at such
date, time and place as the Company and IBM shall mutually agree but no later
than July 1, 2004.

        2.2     TRANSACTIONS AT FIRST CLOSING. At the First Closing, the
following transactions shall occur, which transactions shall be deemed to take
place simultaneously and no transactions shall be deemed to have been completed
or any document delivered until all such transactions have been completed and
all required documents delivered:

        2.2.1   The Company shall deliver to IBM the following documents:

                (a)     True and correct copies of resolutions of the Company's
Board of Directors in the form attached hereto as SCHEDULE 2.2.1(A) (i)
approving the terms of the transactions contemplated hereby; (ii) issuing and
allotting the First Tranche of Shares to IBM as contemplated hereunder; and (ii)
reserving a sufficient number of Ordinary Shares to enable issuance of the
Second Tranche of Shares. Such resolutions shall be so delivered together with a
duly completed notice to the Israeli Registrar of Companies of the issuance of
the First Tranche of Shares and a check in full payment of the stamp duty on the
issuance of such shares, all of the foregoing in form and substance acceptable
for immediate filing with the Israeli Registrar of Companies.

                (b)     A validly executed share certificate covering the First
Tranche of Shares, issued in IBM's name, in the form attached hereto as SCHEDULE
2.2.1(B).

                (c)     An opinion of Gross Kleinhendler Hodak Halevy Greenberg
& Co., counsel to the Company, dated as of the date of the First Closing, in the
form attached hereto as SCHEDULE 2.2.1(C) (the "Opinion").

                (d)     The written consent of the (i) Investment Center of the
Israel Ministry of Industry and Trade and the (ii) Office of the Chief Scientist
of the Israel Ministry of Industry and Trade to the execution of this Agreement
and the issuance of the Shares to the Buyer.

        2.2.2   The Company shall register the allotment of the First Tranche of
Shares to IBM in the share transfer register of the Company, and shall provide
IBM with a confirmation of such entry.

                                      -2-
<PAGE>

        2.2.3   IBM shall cause the transfer to the Company of the Initial
Consideration by wire transfer, banker's check, or such other form of payment as
is mutually agreed by the Company and IBM. Such payment shall be made in NIS or
in the U.S. dollar or the British pound equivalent thereof in accordance with
the representative rate of exchange of the U.S. dollar or the British Pound, as
the case may be, last published by the Bank of Israel prior to the date of
payment, at IBM's sole discretion.

        2.3     SUBSEQUENT CLOSING. Provided that (i) all the conditions set
forth in Section 2.4 below have been satisfied or waived and (ii) that no Change
of Control (as defined below) has been consummated, the issue and allotment of
the Second Tranche of Shares; the purchase thereof by IBM; the registration of
the Second Tranche of Shares in IBM's name in the share transfer register of the
Company, and the delivery of share certificates evidencing IBM's ownership of
the Second Tranche of Shares, all duly and validly approved, shall take place at
a subsequent closing (the "Subsequent Closing") to be held on the one year
anniversary of the First Closing, time and place as provided pursuant to Section
2.1 above, or as the Company and IBM shall mutually agree but no later than July
1, 2005. For purposes hereof, each of the First Closing and the Subsequent
Closing shall be deemed to be "Closings."

        2.4     TRANSACTIONS AT SUBSEQUENT CLOSING.At the Subsequent Closing,
the following transactions shall occur, which transactions shall be deemed to
take place simultaneously and no transactions shall be deemed to have been
completed or any document delivered until all such transactions have been
completed and all required documents delivered:

        2.4.1   The Company shall deliver to IBM the following documents:

                (a)     True and correct copies of resolutions of the Company's
        Board of Directors issuing and allotting the Second Tranche of Shares to
        IBM, in the form attached hereto as SCHEDULE 2.4.1(A), together with a
        duly completed notice to the Israeli Registrar of Companies of the
        issuance of the Second Tranche of Shares and a check in full payment of
        the stamp duty on the issuance of such shares, all of the foregoing in
        form and substance acceptable for immediate filing with the Israeli
        Registrar of Companies.

                (b)     A validly executed share certificate covering the Second
        Tranche of Shares, issued in IBM's name, substantially in the form
        attached hereto as SCHEDULE 2.2.1 (B).

        2.4.2   The Company shall register the allotment of the Second Tranche
of Shares to IBM in the share transfer register of the Company, and shall
provide IBM with a confirmation of such entry.

        2.4.3   IBM shall cause the transfer to the Company of the Subsequent
Consideration by wire transfer, banker's check, or such other form of payment as
is mutually agreed by the Company and IBM. Such payment shall be made in NIS or
in the U.S. dollar equivalent thereof in accordance with the representative rate
of exchange of the U.S. dollar last published by the Bank of Israel prior to the
date of payment, at IBM's sole discretion.

                                      -3-
<PAGE>

        3.      REPRESENTATIONS AND WARRANTIES OF THE COMPANY. The Company
hereby represents and warrants to IBM, and acknowledges that IBM is entering
into this Agreement in reliance thereon, as follows:

        3.1     ORGANIZATION. The Company is duly organized and validly existing
under the laws of the State of Israel, and has full corporate power and
authority to own, lease and operate its properties and assets and to conduct its
business as now being conducted and as proposed to be conducted. The Company has
all requisite power and authority to execute and deliver this Agreement and
other agreements contemplated hereby or which are ancillary hereto and to
consummate the transactions contemplated hereby and thereby. The Company has all
franchises, permits, licenses, and any similar authority necessary for the
conduct of its business as now being conducted and as proposed to be conducted
by it, the lack of which could materially and adversely affect the business,
properties, prospects, or condition (financial or otherwise) of the Company
("Material Adverse Effect"), and the Company believes that it can obtain,
without undue burden or expense, any similar authority for the conduct of its
business as planned to be conducted. Neither the nature of the Company's
business as now conducted or as proposed to be conducted nor its ownership or
leasing of property require that the Company be qualified to do business or in
good standing in any jurisdiction other than the State of Israel, except where
such failure to be qualified or in good standing would not cause a Material
Adverse Effect. The Company is not in default under any of such franchises,
permits, licenses, or other similar authority.

        3.2     SHARE CAPITAL. The registered share capital of the Company as of
the Closing shall be New Israeli Shekels two million one hundred thousand (NIS
2,100,000) divided into ninety seven million 97,000,000) Ordinary Shares of a
nominal value of two Agorot (NIS 0.02) each, of which twenty seven million two
hundred forty four thousand three hundred seventy one (27,244,371) ordinary
shares are issued and outstanding and thirty-nine thousand (39,000) are reserved
as treasury shares; three million (3,000,000) Non-Voting Ordinary Shares of a
nominal value of two Agorot (NIS 0.02) each, none of which are issued and
outstanding; and five million (5,000,000) Preferred Shares of a nominal value of
two Agorot (NIS 0.02) each, none of which are issued and outstanding. All issued
and outstanding share capital of the Company has been duly authorized, and is
validly issued and outstanding and fully paid and nonassessable. The Shares,
when issued and allotted in accordance with this Agreement, will be duly
authorized, validly issued, fully paid, nonassessable, and free of any
preemptive rights, and will be free and clear of any liens, claims, encumbrances
or third party rights of any kind and duly registered respectively in the name
of IBM in the Company's share transfer register.

        3.3     AUTHORIZATION; APPROVALS. All corporate action on the part of
the Company necessary for the authorization, execution, delivery, and
performance of all the of Company's obligations under this Agreement and for the
authorization, issuance, and sale of the Shares has been (or will be) taken
prior to the Closing. This Agreement, when executed and delivered by or on
behalf of the Company, shall constitute the valid and legally binding
obligations of the Company, legally enforceable against the Company in
accordance with its terms. No consent, approval, order, license, permit, action
by, or authorization of or designation, declaration, or

                                      -4-
<PAGE>

filing with any governmental authority on the part of the Company is required
that has not been, or will not have been, obtained by the Company prior to the
Closing in connection with the valid execution, delivery and performance of this
Agreement or the offer, sale, or issuance of the Shares, except for the filing
of a Form D under United States federal and New York state securities laws.

        3.4     COMPLIANCE WITH OTHER INSTRUMENTS. The Company is not in default
under its Memorandum of Association, Articles of Association or other formative
documents, or under any note, indenture, mortgage, lease, agreement, contract,
purchase order or other instrument, document or agreement to which the Company
is a party or by which it or any of its property is bound or affected. The
Company is not a party to or bound by any order, judgment, decree or award of
any governmental authority, agency, court, tribunal or arbitrator.

        3.5     NO BREACH. Neither the execution and delivery of this Agreement
nor compliance by the Company with the terms and provisions hereof, will
conflict with, or result in a breach or violation of, any of the terms,
conditions and provisions of: (i) the Company's Memorandum of Association,
Articles of Association or other governing instruments of the Company, (ii) any
judgment, order, injunction, decree, or ruling of any court or governmental
authority, domestic or foreign, (iii) any agreement, contract, lease, license or
commitment to which the Company is a party or to which it is subject, or (iv)
applicable law. Such execution, delivery and compliance will not (a) give to
others any rights, including rights of termination, cancellation or
acceleration, in or with respect to any agreement, contract or commitment
referred to in this paragraph, or to any of the properties of the Company or (b)
otherwise require the consent or approval of any person, which consent or
approval has not heretofore been obtained.

        3.6     BROKERS. No agent, broker, investment banker, person or firm
acting in a similar capacity on behalf of or under the authority of IBM is or
will be entitled to any broker's or finder's fee or any other commission or
similar fee, directly or indirectly, on account of any action taken by IBM in
connection with any of the transactions contemplated under this Agreement.

        3.7     EFFECTIVENESS; SURVIVAL; INDEMNIFICATION. Each representation
and warranty herein is deemed to be made on the date of this Agreement, at the
Closing and the Subsequent Closing, and shall survive and remain in full force
and effect after the Subsequent Closing. Notwithstanding the foregoing, no claim
or claims shall be brought against the Company in the event of any material
breach or misrepresentation of any covenant, warranty or representation made by
the Company under this Agreement unless the aggregate amount of such claims
exceeds $50,000 (fifty thousand U.S. dollars).

        4.      REPRESENTATIONS AND WARRANTIES OF IBM. IBM hereby represents and
warrants to the Company as follows:

        4.1     ENFORCEABILITY. This Agreement and the agreements to be executed
by IBM under this Agreement, when executed and delivered by IBM, will constitute
the valid, binding and enforceable obligations of IBM.

                                      -5-
<PAGE>

        4.2     AUTHORIZATION. The execution, delivery and performance of the
obligations of IBM hereunder have been duly authorized by all necessary
corporate action.

        4.3     EXPERIENCE. IBM is an accredited investor as defined under
Regulation D as promulgated by the United States Securities and Exchange
Commission and that IBM's acquisition of the Shares is for investment and not
with a view to or for offer or sale in connection with, any distribution (within
the meaning of the Securities Act of 1933 (the "Securities Act") or the Israeli
Securities Law-1968 or any other applicable securities law) thereof or any part
thereof, that would be in violation of the securities laws of the United States
of America, the State of Israel, or any state thereof, or any other State
without prejudice, however, to its right at all times to sell or otherwise
dispose of all or any part of the Shares pursuant to a registration statement
under the Securities Act or pursuant to an exemption from the registration
requirements of the Securities Act.

        4.4     RESTRICTED SECURITIES. IBM acknowledges that the Company has
indicated that the Shares have not been registered under the Securities Act by
reason of their issuance in a transaction exempt from the registration
requirements thereof, and that the Shares will bear a legend stating that such
securities have not been registered under the Securities Act and may not be sold
or transferred in the absence of such registration or an exemption from such
registration.

        5.      CONDITIONS OF CLOSING OF IBM. The obligations of IBM to purchase
Shares and transfer funds at the Closing are subject to the fulfillment at or
before the Closing of the following conditions precedent, any one or more of
which may be waived in whole or in part by IBM, which waiver shall be at the
sole discretion of IBM:

        5.1     REPRESENTATIONS AND WARRANTIES. The representations and
warranties made by the Company in this Agreement shall have been true and
correct in all material aspects when made, and shall be true and correct in all
material aspects as of the Closing and the Subsequent Closing, as if made on the
date of the Closing and the Subsequent Closing, as the case may be.

        5.2     COVENANTS. All covenants, agreements, and conditions contained
in this Agreement to be performed or complied with by the Company prior to the
Closing and the Subsequent Closing shall have been performed or complied with by
the Company, prior to or at the Closing and prior to or at the Subsequent
Closing, as the case may be.

        5.3     CONSENTS, ETC. The Company shall have secured all permits,
consents and authorizations that shall be necessary or required lawfully to
consummate this Agreement and to issue the Shares at the Closing and at the
Subsequent Closing.

        5.4     DELIVERY OF DOCUMENTS. All of the documents to be delivered by
the Company pursuant to this Agreement shall be in a form and substance
reasonably satisfactory to IBM and its counsel, and shall have been delivered to
IBM.

                                      -6-
<PAGE>

        5.5     ABSENCE OF ADVERSE CHANGES. From the date hereof until the
Closing, there will have been no material adverse change in the financial or
business condition of the Company.

6.      CONDITIONS OF CLOSING OF THE COMPANY. The Company's obligations to sell
and issue the Shares at the Closing are subject to the fulfillment at or before
the Closing of the conditions that (a) all covenants, agreements and conditions
contained in this Agreement to be performed, or complied with, by IBM prior to
the Closing shall have been performed or complied with by IBM prior to or at the
Closing; (b) the representations and warranties made by IBM in this Agreement
shall have been true and correct when made, and shall be true and correct as of
the date of the Closing, which conditions may be waived in whole or in part by
the Company, and which waiver shall be at the sole discretion of the Company;
and (c), with respect to the Subsequent Closing, that the Teaming Agreement has
not previously been duly terminated by either of the Parties.

7.      CHANGE OF CONTROL. If (i) a Change of Control (as defined below) occurs
subsequent to the First Closing and prior to the occurrence of the Subsequent
Closing, (ii) the Company Acquiror has assumed the obligations of the Company
under the Teaming Agreement AND (iii) the Teaming Agreement has not been duly
terminated by any Party within one year after the First Closing, the Company
Acquiror shall pay IBM the product of (i) 100,000 and (ii) the Deal Value on the
one year anniversary of the First Closing or on such date as the Company
Acquiror or IBM shall mutually agree (the "Subsequent Cash Consideration").
Provided that the Subsequent Cash Consideration is paid pursuant to the terms of
this section, the Company Acquiror shall not be obligated to issue IBM shares of
the Company or the Company Acquiror pursuant hereto.

For purposes of this Section 7:

        (i)     "Change of Control" shall mean (i) the sale, lease or other
                transfer, in one or a series of related transactions, of all or
                substantially all of the Company's assets to any person or group
                (as defined in Section 13(d)(3) of the Securities Exchange Act
                of 1934, as amended), or (ii) a consolidation or merger of the
                Company with or into any other corporation or corporations (or
                entity or entities) (unless the Company's shareholders of record
                immediately prior to such transaction will, immediately after
                such transaction, hold (solely in respect of their equity
                interests in the Company before the transaction) at least a
                majority of the voting power of the surviving or successor
                entity to the business and assets of the Corporation;

        (ii)    "COMPANY ACQUIROR" shall mean the person or group to whom the
                Company's assets are transferred as described in the definition
                of Change of Control or (ii) the successor entity as described
                in clause (ii) of such definition.

        (iii)   "Deal Value" shall mean the per share consideration to be paid
                to and/or received by shareholders of the Company in connection
                with the Change of Control.

                                      -7-
<PAGE>

8.      MISCELLANEOUS

        8.1     FURTHER ASSURANCES. Each of the parties hereto shall perform
such further acts and execute such further documents as may reasonably be
necessary to carry out and give full effect to the provisions of this Agreement
and the intentions of the parties as reflected thereby.

        8.2     GOVERNING LAW; JURISDICTION. This Agreement shall be governed by
and construed according to the laws of the State of New York, without regard to
the conflict of laws provisions thereof. Any dispute arising under or in
relation to this Agreement shall be resolved in the competent courts of New
York, and each of the parties hereby submits irrevocably to the jurisdiction of
such court.

        8.3     SUCCESSORS AND ASSIGNS; ASSIGNMENT. Except as otherwise
expressly limited herein, the provisions hereof shall inure to the benefit of,
and be binding upon, the transferees, successors, assigns, heirs, executors, and
administrators of the parties hereto. Nothing in this Agreement, express or
implied, is intended to confer upon any party other than the parties hereto or
their respective transferees, successors and assignees, any rights, remedies,
obligations, or liabilities under or by reason of this Agreement or the schedule
and exhibits hereto, except as expressly provided in this Agreement. Subject to
compliance with transfer restrictions under securities and other applicable law,
the Shares are freely transferable, in whole or in part, to any entity, whether
incorporated or not.

        8.4     ENTIRE AGREEMENT; AMENDMENT AND WAIVER. This Agreement and the
Schedules hereto, together with the Teaming Agreement, constitute the full and
entire understanding and agreement between the parties with regard to the
subject matters hereof and thereof. Any term of this Agreement may be amended
and the observance of any term hereof may be waived (either prospectively or
retroactively and either generally or in a particular instance) only with the
written consent of all of the parties to this Agreement.

        8.5     NOTICES, ETC. All notices and other communications required or
permitted hereunder to be given to a party to this Agreement shall be in writing
and shall be telecopied or mailed by registered or certified mail, postage
prepaid, or otherwise delivered by hand or by messenger, addressed to such
party's address as set forth below or at such other address as the party shall
have furnished to each other party in writing in accordance with this provision:

                if to IBM:        ***2

                with a copy to:

                                  The Company Secretary
                                  IBM United Kingdom Limited
                                  Law Department
                                  IBM South Bank
                                  76 Upper Ground
                                  London SE1 9PZ

                                  ***3

-----------------------
2 Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                      -8-
<PAGE>

                if to the Company:

                                  ClickSoftware Technologies Ltd.
                                  34 Habarzel Street
                                  Tel Aviv Israel
                                  Facsimile:  (972-3)-649-9467
                                  ATTN: Chief Financial Officer

                  with a copy to:
                                  Jeffrey D. Saper, Esq.
                                  Wilson Sonsini Goodrich & Rosati,
                                  Professional Corporation
                                  650 Page Mill Road
                                  Palo Alto, CA 94304.
                                  Facsimile: (1-650)-493-6811

or such other address with respect to a party as such party shall notify each
other party in writing as above provided. Any notice sent in accordance with
this Section 7.5 shall be effective (i) if mailed, seven (7) business days after
mailing, (ii) if sent by messenger, upon delivery, and (iii) if sent via
telecopier, upon transmission and electronic confirmation of receipt or (if
transmitted and received on a non-business day) on the first business day
following transmission and electronic confirmation of receipt (provided,
however, that any notice of change of address shall only be valid upon receipt).

        8.6     REGISTRATION RIGHTS. The Shares shall have the Registration
Rights set forth in APPENDIX C to the warrant issued by the Company to IBM
attached hereto as Schedule 1.1.

        8.7     DELAYS OR OMISSIONS. No delay or omission to exercise any right,
power, or remedy accruing to any party upon any breach or default under this
Agreement, shall be deemed a waiver of any other breach or default theretofore
or thereafter occurring. Any waiver, permit, consent, or approval of any kind or
character on the part of any party of any breach or default under this
Agreement, or any waiver on the part of any party of any provisions or
conditions of this Agreement, must be in writing and shall be effective only to
the extent specifically set forth in such writing. All remedies, either under
this Agreement or by law or otherwise afforded to any of the parties, shall be
cumulative and not alternative.

-------------------------
3 Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                      -9-
<PAGE>

        8.8     SEVERABILITY. If any provision of this Agreement is held by a
court of competent jurisdiction to be unenforceable under applicable law, then
such provision shall be excluded from this Agreement and the remainder of this
Agreement shall be interpreted as if such provision were so excluded and shall
be enforceable in accordance with its terms; provided, however, that in such
event this Agreement shall be interpreted so as to give effect, to the greatest
extent consistent with and permitted by applicable law, to the meaning and
intention of the excluded provision as determined by such court of competent
jurisdiction.

        8.9     COUNTERPARTS. This Agreement may be executed in any number of
counterparts, each of which shall be deemed an original and enforceable against
the parties actually executing such counterpart, and all of which together shall
constitute one and the same instrument.

                  [Remainder of page intentionally left blank.]

                                      -10-
<PAGE>

        IN WITNESS WHEREOF the parties have signed this Agreement as of the date
first hereinabove set forth.

                                    ______________________________
                                    CLICKSOFTWARE TECHNOLOGIES LTD.

                                    By:     /s/ Shmuel Arvatz

                                    Title:  Chief Financial Officer

                                    ______________________________
                                    IBM UNITED KINGDOM LTD.

                                    By:    __***4

                                    Title: ***5

-----------------------------
4 Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

5 Information redacted pursuant to a confidential treatment request by
ClickSoftware Technologies Ltd. under 17 C.F.R.ss.ss.200.80(b)(4), 200.83 and
240.24b-2 and submitted separately with the Securities and Exchange Commission.

                                      -11-
<PAGE>

                                  EXHIBIT 10.24

CERTAIN INFORMATION FROM THIS DOCUMENT HAS BEEN REDACTED PURSUANT TO A
CONFIDENTIAL TREATMENT REQUEST BY CLICKSOFTWARE TECHNOLOGIES LTD. UNDER 17
C.F.R.SS.SS.200.80(B)(4), 200.83 AND 240.24B-2 AND SUBMITTED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.

                               SCHEDULE 2.2.1 (A)

                                   Resolutions

The following resolutions are to be adopted by the Board of Directors of the
Company:

1.      TEAMING AGREEMENT

        RESOLVED, to approve the terms of, and to enter into a Teaming
        Agreement, substantially in the form attached hereto as EXHIBIT A (the
        "TEAMING AGREEMENT"), and all other documents required in connection
        with the Teaming Agreement, and to authorize either Moshe Ben Bassat or
        Shmuel Arvatz, each of them individually, to execute this agreement on
        behalf of the Company.

2.      SHARE PURCHASE AGREEMENT

        2.1     RESOLVED, to approve the terms of, and to enter into a Share
                Purchase Agreement, substantially in the form attached hereto as
                Exhibit B (the "Purchase Agreement"), and all other documents
                required in connection with the Purchase Agreement including,
                without limitation, the Warrants substantially in the form
                attached hereto as Exhibit C, and to authorize either Moshe Ben
                Bassat or Shmuel Arvatz, each of them individually, to execute
                these agreements on behalf of the Company.

        2.2     FURTHER RESOLVED, to authorize and direct either Moshe Ben
                Bassat or Shmuel Arvatz, each of them individually, to perform
                any and all actions as they shall deem necessary (and to execute
                any documents) in connection with the execution, delivery and
                performance of the Teaming Agreement and the Purchase Agreement,
                including any related documents thereto and the transactions
                contemplated thereunder.

3.      ISSUANCE OF SHARES

        3.1     FURTHER RESOLVED, subject to (i) the fulfillment of the
                conditions for the First Closing (as defined in the Purchase
                Agreement) and (ii) the payment of an aggregate amount of NIS
                2,000 to the Company (the "Payment"), to issue to IBM at the
                First Closing, 100,000 Ordinary Shares of the Company par value
                NIS 0.02 (2/100 New Israel Sheqels) each.

        3.2     FURTHER RESOLVED subject to (i) the fulfillment of the
                conditions for the Subsequent Closing (as defined in the
                Purchase Agreement) and (ii) the payment of an additional
                aggregate amount of NIS 2,000 to the Company (the "PAYMENT"), to
                issue to IBM at the Subsequent Closing, an additional 100,000
                Ordinary Shares of the Company par value of NIS 0.02 (2/100 New
                Israel Sheqels) each.

                                      -12-
<PAGE>

4.      GRANT OF WARRANT

        FURTHER RESOLVED subject to the fulfillment of the conditions for the
        First Closing and the Payment, to grant to IBM, at the First Closing, a
        Warrant for the purchase of Ordinary Shares of the Company in a maximum
        amount of 250,000 Ordinary Shares, all under such terms as set forth in
        the form of Warrant attached hereto as Exhibit C (the "WARRANT"), and to
        authorize the issue of the underlying Ordinary Shares upon exercise of
        the Warrant, in accordance with its terms.

5.      RESERVATION OF AUTHORIZED ORDINARY SHARES

        FURTHER RESOLVED that immediately following the First Closing, the
        Company will reserve sufficient number of authorized but unissued
        Ordinary Shares, to enable the issuance of the Second Tranche of Shares
        (as defined in the Purchase Agreement) and for the allocation to IBM
        under the Warrant.

                                      -13-
<PAGE>

                                  EXHIBIT 10.24

CERTAIN INFORMATION FROM THIS DOCUMENT HAS BEEN REDACTED PURSUANT TO A
CONFIDENTIAL TREATMENT REQUEST BY CLICKSOFTWARE TECHNOLOGIES LTD. UNDER 17
C.F.R.SS.SS.200.80(B)(4), 200.83 AND 240.24B-2 AND SUBMITTED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.

                               SCHEDULE 2.2.1 (B)

                            Form of Share Certificate

                                   [PICTURE]

                                      -14-
<PAGE>

CERTAIN INFORMATION FROM THIS DOCUMENT HAS BEEN REDACTED PURSUANT TO A
CONFIDENTIAL TREATMENT REQUEST BY CLICKSOFTWARE TECHNOLOGIES LTD. UNDER 17
C.F.R.SS.SS.200.80(B)(4), 200.83 AND 240.24B-2 AND SUBMITTED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.

                               SCHEDULE 2.2.1 (C)

                                 Form of Opinion

IBM UNITED KINGDOM LTD.

Ladies and Gentlemen:

        Reference is made to the Share Purchase Agreement, dated __________,
2004, (the "Agreement") entered into by and among ClickSoftware Technologies
Ltd. (the "Company") and IBM United Kingdom Ltd. ("IBM") which, inter alia,
provides for the issuance by the Company to IBM of ordinary shares of the
Company, par value NIS 0.02, (the "Shares"). This opinion is being rendered to
you pursuant to Section 2.2.1(c) of the Agreement, and all terms used herein
which are not otherwise defined herein shall have the meanings ascribed to them
in the Agreement.

        We serve as Israeli counsel to the Company. We have not participated in
the negotiation of the Agreement. However, we have reviewed:

        a.      the Agreement;

        b.      the Stock Purchase Warrant, dated as of ________________, 2004,
granting International Business Machines Corporation and each of its successors
and assigns a warrant to purchase shares of the Company in accordance with the
terms and conditions set forth therein (the "Warrant"); and

        c.      the Memorandum of Association and Articles of Association of the
Company, in effect as of the First Closing, and the resolutions adopted by the
board of directors of the Company on ________________, 2004 which resolutions we
assume have not been amended or superseded.

        In such examination we have assumed the genuineness of all signatures on
original documents, the authenticity and completeness of all documents submitted
to us as originals, the conformity to original documents of all copies submitted
to us and the due execution and delivery of all documents (except as to due
execution and delivery by the Company) where due execution and delivery are a
prerequisite to the effectiveness thereof and the legal capacity of all
signatories to such documents.

        The opinions hereinafter expressed are subject to the following further
qualifications:

        (a)     We express no opinion as to (i) the effect of any bankruptcy,
insolvency, reorganization, receivership, arrangement, moratorium or similar
laws relating to or affecting the rights of creditors and secured parties, or
(ii) the effect of general principles of equity, including without limitation,
concepts of materiality, reasonableness, good faith and fair dealing, and the
possible unavailability of specific

                                      -15-
<PAGE>

performance, injunctive relief or other equitable remedies whether considered in
a proceeding in equity or at law.

        (b)     We express no opinion as to compliance with the anti-fraud
provisions of applicable securities laws.

        (c)     We are members of the Bar of the State of Israel, we express no
opinion as to any matter relating to the laws of any jurisdiction other than the
laws of the State of Israel as the same are in force on the date hereof and we
have not, for the purpose of giving this opinion, made any investigation of the
laws of any other jurisdiction. In addition, we express no opinion as to any
documents, agreements or arrangements other than those subject to the laws of
the State of Israel, if any.

        (d)     We express no opinion as to the legality, validity, binding
nature or enforceability of any provision of any agreement providing for the
payment or reimbursement of costs or expenses or indemnifying a party, to the
extent such provisions may be excessive in amount or held to be unenforceable as
contrary to public policy.

        (e)     We have assumed that there are no agreements or understandings
between the Company and IBM or any third party entitled to rely thereon which
would expand, modify or otherwise affect the terms of the Agreement or Warrant
or the respective rights or obligations of the parties thereunder and that the
Agreement and Warrant correctly and completely set forth the intent of all
parties thereto.

        Based upon and subject to the foregoing, we are of the opinion that:

        The Shares to be issued to IBM pursuant to the Agreement shall, upon
issuance for the consideration and upon the terms set forth in the Agreement, be
duly and validly issued, fully paid and non-assessable, free and clear of any
third party preemptive rights.

        The Shares underlying the Warrant have been duly authorized, reserved
for issuance, and shall, upon full payment of the Purchase Price and subject to
compliance with all terms of the Warrant, be duly and validly issued, fully paid
and non-assessable, free and clear of any third party preemptive rights.

        The Company has all requisite corporate power and authority to execute,
deliver, and perform each of the Agreement and the Warrant (collectively: the
"Transaction Agreements"), and to issue and allot the Shares to IBM. All
necessary corporate proceedings of the Company have been duly taken to authorize
the execution, delivery, and performance of each of the Transaction Agreements
by the Company. Each of the Transaction Agreements is the legal, valid, and
binding obligation of the Company, and is enforceable against the Company in
accordance with its terms. To our knowledge, compliance with the terms of each
the Transaction Agreements does not require the consent or agreement of any
government or regulatory authority whose consent or agreement has not already
been obtained.

        The execution and delivery of each of the Transaction Agreements by the
Company and the issuance of the Shares pursuant thereto do not violate any
provision of the Company's Articles of Association, and, to our knowledge, (i)
do not constitute a default under the provisions of any material agreement to
which the Company is a

                                      -16-
<PAGE>

party(ii) do not violate or contravene any Israeli statute, rule or regulation
applicable to the Company; or (iii) do not violate or contravene any material
order, writ, judgment, injunction, decree, determination or award which has been
entered against the Company.

        This opinion is furnished to you solely in connection with the execution
of the Agreement. This opinion may not be relied upon by you for any other
purpose nor may this opinion be provided to or relied upon by any other person
or entity or published, quoted or otherwise used for any other purpose without
our prior written consent. This opinion is based on the law (and the
interpretations thereof) and facts existing as of the date hereof. We disclaim
any obligation to advise you of any changes therein that may be brought to our
attention after the date hereof.

                                Very truly yours,

                                Gross, Kleinhendler, Hodak, Halevy,
                                Greenberg & Co.

                                      -17-

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