Document:

<PAGE>

                                                                     EXHIBIT 4.1

COMMON STOCK                                                       COMMON STOCK

                                                                      [LOGO]

SYN                                SYNAVANT LOGO

PAR VALUE $0.1                      SYNAVANT INC.                PAR VALUE $0.1
                                                              CUSIP 87157A 10 5
                                                                SEE REVERSE FOR
                                                            CERTAIN DEFINITIONS

             INCORPORATED UNDER THE LAWS OF THE STATE OF DELAWARE

This Certifies that:

is the owner of

              FULLY PAID AND NON-ASSESSABLE SHARES OF THE COMMON STOCK OF

SYNAVANT INC., (THE "CORPORATION"), TRANSFERABLE ON THE BOOKS OF THE
CORPORATION BY THE HOLDER HEREOF IN PERSON OR BY DULY AUTHORIZED ATTORNEY
UPON SURRENDER OF THIS CERTIFICATE PROPERLY ENDORSED. THIS CERTIFICATE AND
THE SHARES REPRESENTED HEREBY ARE ISSUED AND SHALL BE HELD SUBJECT TO ALL THE
PROVISIONS OF THE CERTIFICATE OF INCORPORATION OF THE CORPORATION, AS
AMENDED, TO ALL OF WHICH THE HOLDER OF THIS CERTIFICATE BY THE ACCEPTANCE
HEREOF EXPRESSLY ASSENTS. THIS CERTIFICATE IS NOT VALID UNLESS COUNTERSIGNED
BY THE TRANSFER AGENT AND REGISTERED BY THE REGISTRAR. WITNESS THE FACSIMILE
SEAL OF THE CORPORATION AND THE FACSIMILE SIGNATURES OF ITS DULY AUTHORIZED
OFFICERS.

DATED:

       /s/ CRAIG S. KUSSMAN                      /s/ WAYNE P. YETTER

     EXECUTIVE VICE PRESIDENT,             CHAIRMAN AND CHIEF EXECUTIVE OFFICER
CHIEF FINANCIAL OFFICER AND SECRETARY

                                      [SEAL]

Countersigned and Registered:
  EQUISERVE TRUST COMPANY, N.A.
     Transfer Agent and Registrar

By  /s/ ILLEGIBLE

         Authorized Signature

<PAGE>

                                     SYNAVANT INC.

    THE CORPORATION WILL FURNISH TO ANY SHAREHOLDER, UPON REQUEST AND WITHOUT
CHARGE, A STATEMENT OF THE POWERS, DESIGNATIONS, PREFERENCES AND RELATIVE,
PARTICIPATING, OPTIONAL OR OTHER SPECIAL RIGHTS OF EACH CLASS OF STOCK OR
SERIES THEREOF AUTHORIZED TO BE ISSUED AND THE QUALIFICATIONS, LIMITATIONS OR
RESTRICTIONS OF SUCH PREFERENCES AND/OR RIGHTS, SUCH REQUEST MAY BE ADDRESSED
TO THE SECRETARY OF THE CORPORATION.

    THIS CERTIFICATE ALSO EVIDENCES AND ENTITLES THE HOLDER HEREOF TO CERTAIN
RIGHTS AS SET FORTH IN A RIGHTS AGREEMENT BETWEEN SYNAVANT INC. AND EQUISERVE
TRUST COMPANY, N.A., DATED AS OF AUGUST 1, 2000 AS THE SAME MAY BE AMENDED
FROM TIME TO TIME (THE "RIGHTS AGREEMENT"), THE TERMS OF WHICH ARE HEREBY
INCORPORATED HEREIN BY REFERENCE AND A COPY OF WHICH IS ON FILE AT THE
PRINCIPAL EXECUTIVE OFFICES OF SYNAVANT INC. UNDER CERTAIN CIRCUMSTANCES, AS
SET FORTH IN THE RIGHTS AGREEMENT, SUCH RIGHTS WILL BE EVIDENCED BY SEPARATE
CERTIFICATES AND WILL NO LONGER BE EVIDENCED BY THIS CERTIFICATE. SYNAVANT
INC. WILL MAIL TO THE HOLDER OF THIS CERTIFICATE A COPY OF THE RIGHTS
AGREEMENT WITHOUT CHARGE AFTER RECEIPT OF A WRITTEN REQUEST THEREFOR. UNDER
CERTAIN CIRCUMSTANCES, AS SET FORTH IN THE RIGHTS AGREEMENT, RIGHTS OWNED BY
OR TRANSFERRED TO ANY PERSON WHO BECOMES AN ACQUIRING PERSON (AS DEFINED IN
THE RIGHTS AGREEMENT), AND CERTAIN TRANSFEREES THEREOF WILL BECOME NULL AND
VOID AND WILL NO LONGER BE TRANSFERABLE.

    The following abbreviations, when used in the inscription on the face of
this certificate, shall be construed as though they were written out in full
according to applicable laws or regulations:

TEN COM--as tenants in common           UNIF GIFT MIN ACT--......Custodian......
                                                            (Cust)       (Minor)
TEN ENT--as tenants by the entireties              under Uniform Gifts to Minors

JT TEN--as joint tenants with right                Act.........................
        of survivorship and not as                           (State)
        tenants in common

     Additional abbreviations may also be used though not in the above list.

FOR VALUE RECEIVED,_______________HEREBY SELL, ASSIGN AND TRANSFER UNTO

PLEASE INSERT SOCIAL SECURITY OR OTHER
  IDENTIFYING NUMBER OF ASSIGNEE

---------------------------------------

-------------------------------------------------------------------------------
 (PLEASE PRINT OR TYPEWRITE NAME AND ADDRESS, INCLUDING ZIP CODE, OF ASSIGNEE)

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------

-------------------------------------------------------------------------SHARES
OF THE CAPITAL STOCK REPRESENTED BY THE WITHIN CERTIFICATE, AND DO HEREBY
IRREVOCABLY CONSTITUTE AND APPOINT____________________________________________
_______________________________________________________________________ATTORNEY
TO TRANSFER THE SAID STOCK ON THE BOOKS OF THE WITHIN-NAMED CORPORATION WITH
FULL POWER OF SUBSTITUTION IN THE PREMISES.

DATED__________________

       --------------------------------------------------------------------
NOTICE: THE SIGNATURE(S) TO THIS ASSIGNMENT MUST CORRESPOND WITH THE NAME(S)
        AS WRITTEN UPON THE FACE OF THE CERTIFICATE, IN EVERY PARTICULAR,
        WITHOUT ALTERATION OR ENLARGEMENT, OR ANY CHANGE WHATEVER.

SIGNATURE(S) GUARANTEED

BY
  ------------------------------------------
  THE SIGNATURE(S) SHOULD BE GUARANTEED BY AN ELIGIBLE GUARANTOR INSTITUTION.
  (Banks, Stockbrokers, Savings and Loan Associations and Credit Unions) WITH
  MEMBERSHIP IN AN APPROVED SIGNATURE GUARANTEE MEDALLION PROGRAM PURSUANT TO
  S.E.C. RULE 17Ad-15.<PAGE>

                                                                    EXHIBIT 10.1

                             DISTRIBUTION AGREEMENT

                                     between

                             IMS HEALTH INCORPORATED

                                       and

                                  SYNAVANT INC.

                          Dated as of __________, 2000

<PAGE>

                                TABLE OF CONTENTS

<TABLE>

<CAPTION>
                                                                                                               Page
<S>   <C>                  <C>                                                                                <C>
ARTICLE I DEFINITIONS.............................................................................................1

      SECTION 1.1          General................................................................................1
      SECTION 1.2          References; Interpretation............................................................12

ARTICLE II DISTRIBUTION AND OTHER TRANSACTIONS; CERTAIN COVENANTS................................................12

      SECTION 2.1          The Distribution and Other Transactions...............................................12
      SECTION 2.2          Intercompany Accounts and Third-Party Accounts........................................16
      SECTION 2.3          Cash Balances.........................................................................16
      SECTION 2.4          Assumption and Satisfaction of Liabilities............................................17
      SECTION 2.5          Resignations..........................................................................18
      SECTION 2.6          Non-Solicitation of Employees.........................................................18
      SECTION 2.7          Further Assurances....................................................................18
      SECTION 2.8          Limited Representations or Warranties.................................................18
      SECTION 2.9          Guarantees............................................................................18
      SECTION 2.10         Witness Services......................................................................19
      SECTION 2.11         Certain Post-Distribution Transactions................................................19
      SECTION 2.12         Transfers Not Effected Prior to the Distribution; Transfers
                           Deemed Effective as of the Distribution Date..........................................21
      SECTION 2.13         Conveyancing and Assumption Instruments...............................................21
      SECTION 2.14         Ancillary Agreements..................................................................21
      SECTION 2.15         Corporate Names.......................................................................21
      SECTION 2.16         Joint Business Opportunities; Non-Competition; Protection of Information..............23

ARTICLE III INDEMNIFICATION......................................................................................25

      SECTION 3.1          Indemnification by IMS................................................................25
      SECTION 3.2          Indemnification by ST.................................................................25
      SECTION 3.3          Procedures for Indemnification........................................................25
      SECTION 3.4          Indemnification Payments..............................................................27

ARTICLE IV ACCESS TO INFORMATION.................................................................................27

      SECTION 4.1          Provision of Corporate Records........................................................27
      SECTION 4.2          Access to Information.................................................................27
      SECTION 4.3          Reimbursement; Other Matters..........................................................28
      SECTION 4.4          Confidentiality.......................................................................28
      SECTION 4.5          Privileged Matters....................................................................28
      SECTION 4.6          Ownership of Information..............................................................30
      SECTION 4.7          Limitation of Liability...............................................................30
      SECTION 4.8          Other Agreements Providing for Exchange of Information................................30

ARTICLE V ADMINISTRATIVE SERVICES................................................................................30

      SECTION 5.1          Performance of Services...............................................................30
      SECTION 5.2          Independence..........................................................................30
      SECTION 5.3          Non-exclusivity.......................................................................30

</TABLE>

<PAGE>

<TABLE>

<CAPTION>

<S>   <C>                  <C>                                                                                <C>
ARTICLE VI DISPUTE RESOLUTION....................................................................................31

      SECTION 6.1          Negotiation...........................................................................31
      SECTION 6.2          Arbitration...........................................................................31
      SECTION 6.3          Continuity of Service and Performance.................................................32

ARTICLE VII INSURANCE............................................................................................32

      SECTION 7.1          Policies and Rights Included Within Assets; Assignment of Policies....................32
      SECTION 7.2          Post-Distribution Date Claims.........................................................32
      SECTION 7.3          Administration; Other Matters.........................................................33
      SECTION 7.4          Agreement for Waiver of Conflict and Shared Defense...................................34
      SECTION 7.5          Cooperation...........................................................................34

ARTICLE VIII MISCELLANEOUS.......................................................................................34

      SECTION 8.1          Complete Agreement; Construction......................................................34
      SECTION 8.2          Ancillary Agreements..................................................................34
      SECTION 8.3          Counterparts..........................................................................34
      SECTION 8.4          Survival of Agreements................................................................35
      SECTION 8.5          Expenses..............................................................................35
      SECTION 8.6          Payments..............................................................................35
      SECTION 8.7          Notices...............................................................................35
      SECTION 8.8          Waivers...............................................................................35
      SECTION 8.9          Amendments............................................................................36
      SECTION 8.10         Assignment............................................................................36
      SECTION 8.11         Successors and Assigns................................................................36
      SECTION 8.12         Termination...........................................................................36
      SECTION 8.13         Subsidiaries..........................................................................36
      SECTION 8.14         Third Party Beneficiaries.............................................................36
      SECTION 8.15         Title and Headings....................................................................36
      SECTION 8.16         Exhibits and Schedules................................................................37
      SECTION 8.17         GOVERNING LAW.........................................................................37
      SECTION 8.18         Consent to Jurisdiction...............................................................37
      SECTION 8.19         Severability..........................................................................37

</TABLE>

                                       ii
<PAGE>
                                        DISTRIBUTION AGREEMENT

     This DISTRIBUTION AGREEMENT (this "Agreement"), is dated as of __________,
2000, by and between IMS HEALTH INCORPORATED, a Delaware corporation ("IMS") and
SYNAVANT INC., a Delaware corporation and, prior to the Distribution (as defined
herein), a wholly-owned subsidiary of IMS ("ST").

     WHEREAS, IMS, acting through the ST Group (as defined herein), currently
conducts a number of businesses, including, without limitation, (i) providing
automated sales support technologies to the pharmaceutical industry, (ii)
providing direct marketing services (the "Clark-O'Neill business"), and (iii)
providing direct mail marketing services in Australia (the "Permail business"),
and in the past has conducted a number of other businesses through the ST Group
or its predecessors which have been discontinued, sold or transferred;

     WHEREAS, the Board of Directors of IMS has determined that it is
appropriate, desirable and in the best interests of IMS and its businesses, as
well as of the holders of shares of common stock, par value $0.01 per share, of
IMS (the "IMS Common Stock"), to reorganize IMS to separate from IMS all of the
ST Business (as defined herein) and to cause such ST Business to be owned and
conducted, directly or indirectly, by ST (the "Spin-Off);

     WHEREAS, in order to effect the Spin-Off, the Board of Directors of IMS has
determined that it is appropriate, desirable and in the best interests of IMS
and its businesses, as well as of the holders of IMS Common Stock, for IMS (i)
to take certain steps to reorganize IMS' Subsidiaries (as defined herein) and
businesses, including, prior to the Distribution, the consummation of the
restructuring steps more fully set forth on Exhibit A hereto and (ii) upon the
completion of such reorganization to distribute to the holders of the IMS Common
Stock of all the outstanding shares of common stock, par value $0.01 per share,
of ST (the "ST Common Shares"), together with the associated Rights (as defined
herein), as set forth herein;

     WHEREAS, each of IMS and ST has determined that it is necessary and
desirable, on or prior to the Distribution Date (as defined herein), to allocate
and transfer those assets and to allocate and assign responsibility for those
liabilities in respect of the activities of the businesses of such entities and
those assets and liabilities in respect of other businesses and activities of
IMS and its current and former Subsidiaries and other matters; and

     WHEREAS, each of IMS and ST has determined that it is necessary and
desirable to set forth the principal corporate transactions required to effect
such Distribution and to set forth other agreements that will govern certain
other matters following the Distribution.

     NOW, THEREFORE, in consideration of the mutual agreements, provisions and
covenants contained in this Agreement, the parties hereby agree as follows:

                                   ARTICLE I

                                   DEFINITIONS

     SECTION 1.1 GENERAL. As used in this Agreement, the following terms shall
have the following meanings:

         (a) "Action" shall mean any action, suit, arbitration, inquiry,
proceeding or investigation by or before any court, any governmental or other
regulatory or administrative agency, body or commission or any arbitration
tribunal.

<PAGE>

         (b) "Affiliate" shall mean, when used with respect to a specified
person, another person that controls, is controlled by, or is under common
control with the person specified. As used herein, "control" means the
possession, directly or indirectly, of the power to direct or cause the
direction of the management and policies of such person, whether through the
ownership of voting securities or other interests, by contract or otherwise.

         (c) "Agent" shall have the meaning set forth in Section 2.1(b).

         (d) "Agreement" shall have the meaning set forth in the recitals
hereto.

         (e) "Agreement Disputes" shall have the meaning set forth in Section
6.1.

         (f) "allocable portion of Insurance Proceeds" shall have the meaning
set forth in Section 7.3(c).

         (g) "allocable share of the deductible" shall have the meaning set
forth in Section 7.3(d).

         (h) "Ancillary Agreements" shall mean all of the written agreements,
instruments, assignments or other arrangements (other than this Agreement)
entered into in connection with the transactions contemplated hereby, including,
without limitation, the Conveyancing and Assumption Instruments, the Employee
Benefits Agreement, the Tax Allocation Agreement, the Corporate Services
Agreement, the Data and Telecommunications Services Agreement, the Xponent and
Pharbase data license agreements, the Shared Transaction Services Agreements and
the IMS Bank Guaranty.

         (i) "Assets" shall mean assets, properties and rights (including
goodwill), wherever located (including in the possession of vendors or other
third parties or elsewhere), whether real, personal or mixed, tangible,
intangible or contingent, in each case whether or not recorded or reflected or
required to be recorded or reflected on the books and records or financial
statements of any person, including, without limitation, the following:

            (i)   all accounting and other books, records and files whether in
                  paper, microfilm, microfiche, computer tape or disc, magnetic
                  tape or any other form;

            (ii)  all apparatus, computers and other electronic data processing
                  equipment, fixtures, machinery, equipment, furniture, office
                  equipment, automobiles, trucks, aircraft and other
                  transportation equipment, special and general tools, test
                  devices, prototypes and models and other tangible personal
                  property;

            (iii) all inventories of materials, parts, raw materials, supplies,
                  work-in-process and finished goods and products;

            (iv)  all interests in real property of whatever nature, including
                  easements, whether as owner, mortgagee or holder of a Security
                  Interest in real property, lessor, sublessor, lessee,
                  sublessee or otherwise;

            (v)   all interests in any capital stock or other equity interests
                  of any Subsidiary or any other person, all bonds, notes,
                  debentures or other

                                      -2-
<PAGE>

                  securities issued by any Subsidiary or any other person, all
                  loans, advances or other extensions of credit or capital
                  contributions to any Subsidiary or any other person and all
                  other investments in securities of any person;

            (vi)  all license agreements, leases of personal property, open
                  purchase orders for raw materials, supplies, parts or
                  services, unfilled orders for the manufacture and sale of
                  products and other contracts, agreements or commitments;

            (vii) all deposits, letters of credit and performance and surety
                  bonds;

            (viii)all written technical information, data, specifications,
                  research and development information, engineering drawings,
                  operating and maintenance manuals, and materials and analyses
                  prepared by consultants and other third parties;

            (ix)  all domestic and foreign patents, copyrights, trade names,
                  trademarks, service marks and registrations and applications
                  for any of the foregoing, mask works, trade secrets,
                  inventions, data bases, other proprietary information and
                  licenses from third persons granting the right to use any of
                  the foregoing;

            (x)   all computer applications, programs and other software,
                  including operating software, network software, firmware,
                  middleware, design software, design tools, systems
                  documentation and instructions;

            (xi)  all cost information, sales and pricing data, customer
                  prospect lists, supplier records, customer and supplier lists,
                  customer and vendor data, correspondence and lists, product
                  literature, artwork, design, development and manufacturing
                  files, vendor and customer drawings, formulations and
                  specifications, quality records and reports and other books,
                  records, studies, surveys, reports, plans and documents;

            (xii) all prepaid expenses, trade accounts and other accounts and
                  notes receivable;

            (xiii)all rights under contracts or agreements, all claims or rights
                  against any person arising from the ownership of any asset,
                  all rights in connection with any bids or offers and all
                  claims, choses in action or similar rights, whether accrued or
                  contingent;

            (xiv) all rights under insurance policies and all rights in the
                  nature of insurance, indemnification or contribution;

            (xv)  all licenses, permits, approvals and authorizations which have
                  been issued by any Governmental Authority;

            (xvi) cash or cash equivalents, bank accounts, lock boxes and other
                  deposit arrangements; and

                                      -3-
<PAGE>

            (xvii)interest rate, currency, commodity or other swap, collar, cap
                  or other hedging or similar agreements or arrangements.

          (j) "Assignee" shall have the meaning set forth in Section 2.1(f).

          (k) "Business Entity" shall mean any corporation, partnership, limited
liability company or other entity which may legally hold title to Assets.

          (l) "Claims Administration" shall mean the processing of claims made
under the Shared Policies, including, without limitation, the reporting of
claims to the insurance carriers and the management of the defense of claims.

          (m) "Clark-O'Neill business" shall have the meaning set forth in the
recitals hereto.

          (n) "Code" shall mean the Internal Revenue Code of 1986, as amended,
and the Treasury regulations promulgated thereunder, including any successor
legislation.

          (o) "Commission" shall mean the U.S. Securities and Exchange
Commission.

          (p) "Conveyancing and Assumption Instruments" shall mean,
collectively, the various agreements, instruments and other documents heretofore
entered into and to be entered into to effect the transfer of Assets and the
assumption of Liabilities in the manner contemplated by this Agreement, or
otherwise arising out of or relating to the transactions contemplated by this
Agreement, including, but not limited to by contribution, assignment or sale,
which shall be in substantially the forms attached hereto as Schedule 1.1(p) for
transfers to be effected pursuant to New York law or the laws of one of the
other states of the United States, or, if not appropriate for a given transfer,
and for transfers to be effected pursuant to non-U.S. laws, shall be in such
other form or forms as the parties agree and as may be required by the laws of
such non-U.S. jurisdictions.

          (q) "Corporate Services Agreement" shall mean the Corporate Services
Agreement by and between IMS and ST, dated as of [___________], 2000.

          (r) "CTS" shall mean Cognizant Technologies Solutions Corporation.

          (s) "Data Integrator" shall have the meaning set forth in Section
2.16(c).

          (t) "Distribution" shall mean the distribution on the Distribution
Date to holders of record of shares of IMS Common Stock as of the Distribution
Record Date of the ST Common Shares owned by IMS on the basis of one ST Common
Share for every 20 outstanding shares of IMS Common Stock.

          (u) "Distribution Date" shall mean [_________ __], 2000.

          (v) "Distribution Record Date" shall mean the close of business on
July 28, 2000.

          (w) "E-Detailing" shall have the meaning set forth in Section 2.16(c).

                                      -4-
<PAGE>

          (x) "Effective Time" shall mean immediately prior to the midnight, New
York time, ending the 24-hour period comprising [___________ __], 2000.

          (y) "Employee Benefits Agreement" shall mean the Employee Benefits
Agreement by and between IMS and ST.

          (z) "Form 10" shall have the meaning set forth in Section 2.1(c).

          (aa) "Funded Liabilities" shall have the meaning set forth in Section
2.3(a).

          (bb) "Gartner Distribution Agreement" shall mean the Distribution
Agreement by and between IMS and the Gartner Group, Inc., dated as of June 17,
1999.

          (cc) "Governmental Authority" shall mean any federal, state, local,
foreign or international court, government, department, commission, board,
bureau, agency, official or other regulatory, administrative or governmental
authority.

          (dd) "IMS" shall have the meaning set forth in the recitals hereto.

          (ee) "IMS Assets" shall mean, collectively, all the rights and Assets
owned or held by IMS or any Subsidiary of IMS immediately prior to the Effective
Time, except the ST Assets.

          (ff) "IMS Bank Guaranty" shall mean the Guarantee Agreement by and
between IMS and SunTrust Bank, dated as of August 11, 2000.

          (gg) "IMS Business" shall mean each and every business conducted at
any time by IMS or any Subsidiary of IMS prior to the Effective Time, except the
ST Business.

          (hh) "IMS Common Stock" shall have the meaning set forth in the
recitals hereto.

          (ii) "IMS Group" shall mean IMS and each person (other than any member
of the ST Group) that is a Subsidiary of IMS immediately prior to the Effective
Time.

          (jj) "IMS Contracts" shall mean all the contracts and agreements to
which IMS or any of its Affiliates is a party or by which it or any of its
Affiliates is bound immediately prior to the Effective Time, except the ST
Contracts.

          (kk) "IMS Indemnitees" shall mean IMS, each member of the IMS Group,
each of their respective present and former directors, officers, employees and
agents and each of the heirs, executors, successors and assigns of any of the
foregoing, as well as any present and former directors, officers, employees and
agents of IMS prior to the Effective Time and each of their heirs, executors,
successors and assigns, except the ST Indemnitees.

          (ll) "IMS Liabilities" shall mean collectively, all obligations and
Liabilities of IMS or any Subsidiary of IMS immediately prior to the Effective
Time, except the ST Liabilities.

          (mm) "IMS Policies" shall mean all Policies, current or past, which
are owned or maintained by or on behalf of IMS or any Subsidiary of IMS
immediately prior to the Effective

                                      -5-
<PAGE>

Time which do not relate to the ST Business and which Policies are either
maintained by IMS or a member of the IMS Group or are assignable to IMS or a
member of the IMS Group.

          (nn) "IMS Retained Businesses" shall have the meaning set forth in
Section 2.16.

          (oo) "Indemnifiable Losses" shall mean any and all losses,
liabilities, claims, damages, demands, costs or expenses (including, without
limitation, reasonable attorneys' fees and any and all out-of-pocket expenses)
reasonably incurred in investigating, preparing for or defending against any
Actions or potential Actions or in settling any Action or potential Action or in
satisfying any judgment, fine or penalty rendered in or resulting from any
Action.

          (pp) "Indemnifying Party" shall have the meaning set forth in Section
3.3.

          (qq) "Indemnitee" shall have the meaning set forth in Section 3.3.

          (rr) "Indemnity and Joint Defense Agreement" shall mean the Indemnity
and Joint Defense Agreement dated as of October 28, 1996 by and among Cognizant
Corporation, The Dun & Bradstreet Corporation and ACNielsen Corporation.

          (ss) "Information Statement" shall mean the Information Statement sent
to the holders of shares of IMS Common Stock in connection with the
Distribution, including any amendment or supplement thereto.

          (tt) "Insurance Administration" shall mean, with respect to each
Shared Policy, the accounting for premiums, retrospectively-rated premiums,
defense costs, indemnity payments, deductibles and retentions, as appropriate,
under the terms and conditions of each of the Shared Policies; and the reporting
to excess insurance carriers of any losses or claims which may cause the
per-occurrence, per claim or aggregate limits of any Shared Policy to be
exceeded, and the distribution of Insurance Proceeds as contemplated by this
Agreement.

          (uu) "Insurance Proceeds" shall mean those monies (i) received by an
insured from an insurance carrier or (ii) paid by an insurance carrier on behalf
of an insured, in either case net of any applicable premium adjustment,
retrospectively-rated premium, deductible, retention, or cost of reserve paid or
held by or for the benefit of such insured.

          (vv) "Insured Claims" shall mean those Liabilities that, individually
or in the aggregate, are covered within the terms and conditions of any of the
Shared Policies, whether or not subject to deductibles, co-insurance,
uncollectibility or retrospectively-rated premium adjustments.

          (ww) "Intercompany Accounts" shall mean all accounts between IMS and
ST and their respective Subsidiaries (as defined herein), including receivables,
payables and loans, or any other accounts that may arise, that are not
designated as Third Party Accounts (as defined herein).

          (xx) "IRI Action" shall mean the complaint filed in the United States
District Court for the Southern District of New York on July 29, 1996 by
Information Resources, Inc. naming as defendants The Dun & Bradstreet
Corporation, A. C. Nielsen Company and IMS International, Inc.

                                      -6-
<PAGE>

          (yy) "Liabilities" shall mean any and all losses, claims, charges,
debts, demands, actions, causes of action, suits, damages, obligations,
payments, costs and expenses, sums of money, accounts, reckonings, bonds,
specialties, indemnities and similar obligations, exonerations, covenants,
contracts, controversies, agreements, promises, doings, omissions, variances,
guarantees, make whole agreements and similar obligations, and other
liabilities, including all contractual obligations, whether absolute or
contingent, matured or unmatured, liquidated or unliquidated, accrued or
unaccrued, known or unknown, whenever arising, and including those arising under
any law, rule, regulation, Action, threatened or contemplated Action (including
the costs and expenses of demands, assessments, judgments, settlements and
compromises relating thereto and attorneys' fees and any and all costs and
expenses, whatsoever reasonably incurred in investigating, preparing or
defending against any such Actions or threatened or contemplated Actions), order
or consent decree of any governmental or other regulatory or administrative
agency, body or commission or any award of any arbitrator or mediator of any
kind, and those arising under any contract, commitment or undertaking, including
those arising under this Agreement or any Ancillary Agreement, in each case,
whether or not recorded or reflected or required to be recorded or reflected on
the books and records or financial statements of any person.

          (zz) "1996 Distribution" shall mean the Distribution described in the
1996 Distribution Agreement.

          (aaa) "1998 Distribution" shall mean the Distribution described in the
1998 Distribution Agreement.

          (bbb) "1996 Distribution Agreement" shall mean the Distribution
Agreement among Cognizant Corporation, The Dun & Bradstreet Corporation and
ACNielsen Corporation, dated as of October 28, 1996.

          (ccc) "1998 Distribution Agreement" shall mean the Distribution
Agreement between Cognizant Corporation and IMS Health Incorporated, dated as of
June 30, 1998.

          (ddd) "Non-U.S. Cash Target" shall have the meaning set forth in
Section 2.3(a).

          (eee) "person" shall mean any natural person, Business Entity,
corporation, business trust, joint venture, association, company, partnership,
other entity or government, or any agency or political subdivision thereof.

          (fff) "Permail business" shall have the meaning set forth in the
recitals hereto.

          (ggg) "Policies" shall mean insurance policies and insurance contracts
of any kind (other than life and benefits policies or contracts), including,
without limitation, primary, excess and umbrella policies, comprehensive general
liability policies, director and officer liability, fiduciary liability,
automobile, aircraft, property and casualty, workers' compensation and employee
dishonesty insurance policies, bonds and self-insurance and captive insurance
company arrangements, together with the rights, benefits and privileges
thereunder.

          (hhh) "Records" shall have the meaning set forth in Section 4.1.

          (iii) "Restricted Period" shall have the meaning set forth in Section
2.16.

                                      -7-
<PAGE>

          (jjj) "Retained Businesses" shall have the meaning set forth in
Section 2.16.

          (kkk) "Rights" shall have the meaning set forth in Section 2.1(c).

          (lll) "Rules" shall have the meaning set forth in Section 6.2.

          (mmm) "Security Interest" shall mean any mortgage, security interest,
pledge, lien, charge, claim, option, right to acquire, voting or other
restriction, right-of-way, covenant, condition, easement, encroachment,
restriction on transfer, or other encumbrance of any nature whatsoever.

          (nnn) "Shared Policies" shall mean all Policies, current or past,
which are owned or maintained by or on behalf of IMS or any Subsidiary of IMS
immediately prior to the Effective Time which relate to the IMS Business and the
ST Business.

          (ooo) "Shared Transaction Services Agreements" shall mean the Shared
Transaction Services Agreement, dated as of ______, 2000, by and between IMS and
ST and the Shared Transaction Services Agreement, dated as of ______, 2000, by
and between IMS AG and various non-US subsidiaries of ST.

          (ppp) "Spin-Off" shall have the meaning set forth in the recitals
hereto.

          (qqq) "ST" shall have the meaning set forth in the recitals hereto.

          (rrr) "ST Assets" shall mean:

                  (i)   the ownership interests in those Business Entities
                        listed on Schedule 1.1(rrr)(i);

                  (ii)  any and all Assets that are expressly contemplated by
                        this Agreement, including those on the list of
                        pre-Distribution reorganization transactions attached as
                        Schedule 1.1(rrr)(ii) hereto, or any Ancillary Agreement
                        (or included on any Schedule hereto or thereto) as
                        Assets which have been or are to be transferred to ST or
                        any other member of the ST Group prior to the Effective
                        Time or are to remain with ST or any member of the ST
                        Group subsequent to the Effective Time;

                  (iii) any Assets reflected on the ST Balance Sheet or the
                        accounting records supporting such balance sheet and any
                        Assets acquired by or for ST or any member of the ST
                        Group subsequent to the date of such balance sheet
                        which, had they been so acquired on or before such date
                        and owned as of such date, would have been reflected on
                        such balance sheet if prepared on a consistent basis,
                        subject to any dispositions of any of such Assets
                        subsequent to the date of such balance sheet;

                  (iv)  subject to Article VII, any rights of any member of the
                        ST Group under any of the Policies, including any rights
                        thereunder arising from and after the Effective Time in
                        respect of any Policies that are occurrence policies;

                                      -8-
<PAGE>

                  (v)   the ownership interests in those Business Entities which
                        are not subsidiaries of any member of the IMS Group
                        listed on Schedule 1.1(rrr)(v); and

                  (vi)  any ST Contracts, any rights or claims arising
                        thereunder, and any other rights or claims or contingent
                        rights or claims primarily relating to or arising from
                        any ST Asset or the ST Business.

                        Notwithstanding the foregoing, the ST Assets shall not
                        in any event include:

                              (y)   any Assets primarily relating to
                                    or used in any terminated or
                                    divested Business Entity, business
                                    or operation formerly owned or
                                    managed by or associated with IMS,
                                    ST or any ST Business, except for
                                    those Assets primarily relating to
                                    or used in those Business
                                    Entities, businesses or operations
                                    listed on Schedule
                                    1.1(rrr)(vi)(y); or

                              (z)   any and all Assets that are
                                    expressly contemplated by this
                                    Agreement or any Ancillary
                                    Agreement (or the Schedules hereto
                                    or thereto) as Assets to be
                                    transferred or conveyed to any
                                    member of the IMS Group, including
                                    those Assets listed on Schedule
                                    1.1(rrr)(vi)(z).

                        In the event of any inconsistency or conflict which may
                        arise in the application or interpretation of any of the
                        foregoing provisions, for the purpose of determining
                        what is and is not a ST Asset, any item explicitly
                        included on a Schedule referred to in this Section
                        1.1(rrr)(v) shall take priority over any inconsistent
                        provisions herein or Annex A or Schedule 1.1(sss)
                        hereto, and clause (y) shall take priority over clause
                        (z) hereof of this Section 1.1(rrr)(v).

          (sss) "ST Balance Sheet" shall mean the combined balance sheet of the
ST Group, including the notes thereto, as of June 30, 2000, set forth as
Schedule 1.1(sss) hereto.

          (ttt) "ST Business" shall mean (i) the businesses conducted by the
subsidiaries of ST set forth on Schedule 1.1(ttt)(i) hereto, (ii) the
pharmaceutical industry automated sales and marketing support business of IMS
Health Strategic Technologies, Inc., a Delaware corporation and wholly-owned
subsidiary of IMS, and the businesses of certain other foreign subsidiaries of
IMS, as set forth on Schedule 1.1(ttt)(ii) hereto and (iii) the interactive and
direct marketing business of IMS, including the Clark-O'Neill business, as set
forth on Schedule 1.1(ttt)(iii) hereto.

          (uuu) "ST Common Shares" shall have the meaning set forth in the
recitals hereto.

          (vvv) "ST Contracts" shall mean the following contracts and agreements
to which ST or any of its Affiliates is a party or by which it or any of its
Affiliates or any of their respective Assets is bound, whether or not in
writing, except for any such contract or agreement

                                      -9-
<PAGE>

that is not expressly contemplated to be transferred or assigned to ST, or any
other member of the ST Group prior to the Effective Time, or to remain with ST,
or any other member of the ST Group subsequent to the Effective Time, pursuant
to any provision of this Agreement or any Ancillary Agreement:

                  (i)   any contracts or agreements listed or described on
                        Schedule 1.1(vvv)(i);

                  (ii)  any contract or agreement entered into in the name of,
                        or expressly on behalf of, any division, business unit
                        or member of the ST Group;

                  (iii) any contract or agreement that relates primarily to the
                        ST Business;

                  (iv)  federal, state and local government and other contracts
                        and agreements that are listed or described on Schedule
                        1.1(vvv)(iv) and any other government contracts or
                        agreements entered into after the date hereof and prior
                        to the Effective Time that relate primarily to the ST
                        Business;

                  (v)   any contract or agreement representing capital or
                        operating equipment lease obligations reflected on the
                        ST Balance Sheet, including obligations as lessee under
                        those contracts or agreements listed on Schedule
                        1.1(vvv)(v);

                  (vi)  any contract or agreement that is otherwise expressly
                        contemplated pursuant to this Agreement or any of the
                        Ancillary Agreements to be transferred or assigned to ST
                        or any member of the ST Group prior to the Effective
                        Time or to remain with ST or any member of the ST Group
                        subsequent to the Effective Time; and

                  (vii) any guarantee, indemnity, representation or warranty of
                        any member of the ST Group.

          (www) "ST Group" shall mean (i) ST, (ii) Clark-O'Neill, Inc., a New
Jersey corporation ("Clark-O'Neill"), and (iii) each Business Entity which is
contemplated to become a Subsidiary of ST hereunder immediately prior to the
Effective Time, which shall include those identified as such on Schedules
1.1(rrr)(i) (which Schedule shall also indicate the amount of ST's direct or
indirect ownership interest therein) and 1.1(rrr)(ii) hereto.

          (xxx) "ST Indemnitees" shall mean ST, each member of the ST Group,
each of their respective present and former directors, officers, employees and
agents and each of the heirs, executors, successors and assigns of any of the
foregoing.

          (yyy) "ST Liabilities" shall mean:

                  (i)   any and all Liabilities that are expressly contemplated
                        by this Agreement or any Ancillary Agreement (or the
                        Schedules hereto or thereto) as Liabilities to be
                        assumed by ST or any member of the ST Group prior to the
                        Effective Time or to remain with any member of the ST
                        Group subsequent to the Effective Time, and all
                        agreements, obligations and Liabilities of ST or any
                        member of the ST Group

                                      -10-
<PAGE>

                        under this Agreement or any of the Ancillary Agreements,
                        including those Liabilities set forth on Schedule 1.1
                        (yyy)(i) hereto;

                  (ii)  all Liabilities (other than Taxes and any
                        employee-related Liabilities subject to the provisions
                        of the Tax Allocation Agreement and the Employee
                        Benefits Agreement, respectively), primarily relating
                        to, arising out of or resulting from:

                              (A)   the operation of the ST Business, as
                                    conducted at any time prior to, on or after
                                    the Effective Time (including any Liability
                                    relating to, arising out of or resulting
                                    from any act or failure to act by any
                                    director, officer, employee, agent or
                                    representative (whether or not such act or
                                    failure to act is or was within such
                                    person's authority));

                              (B)   any ST Assets;

                              whether arising before, on or after the Effective
                              Time; and

                  (iii) all Liabilities reflected as liabilities or obligations
                        on the ST Balance Sheet or the accounting records
                        supporting such balance sheet, and all Liabilities
                        arising or assumed after the date of such balance sheet
                        which, had they arisen or been assumed on or before such
                        date and been retained as of such date, would have been
                        reflected on such balance sheet, subject to any
                        discharge of such Liabilities subsequent to the date of
                        the ST Balance Sheet.

                        Notwithstanding the foregoing, the ST Liabilities shall
                        not include:

                  (x)   any Liabilities that are expressly contemplated by this
                        Agreement or any Ancillary Agreement (or the Schedules
                        hereto or thereto) as Liabilities to be assumed by IMS
                        or any member of the IMS Group, including any
                        Liabilities set forth in Schedule 1.1(yyy)(x);

                  (y)   any Liabilities primarily relating to, arising out of or
                        resulting from any terminated or divested Business
                        Entity, business or operation formerly owned or managed
                        by or associated with IMS or any ST Business except for
                        Liabilities primarily relating to, arising out of or
                        resulting from those Business Entities, businesses or
                        operations listed in Schedule 1.1(yyy)(y); or

                  (z)   all agreements and obligations of any member of the IMS
                        Group under this Agreement or any of the Ancillary
                        Agreements.

          (zzz) "ST Policies" shall mean all Policies, current or past, which
are owned or maintained by or on behalf of ST or any Subsidiary of ST
immediately prior to the Effective Time, which do not relate to the IMS
Business.

          (aaaa) "ST Retained Businesses" shall have the meaning set forth in
Section 2.16.

                                      -11-
<PAGE>

          (bbbb) "Subsidiary" shall mean any corporation, partnership or other
entity of which another entity (i) owns, directly or indirectly, ownership
interests sufficient to elect a majority of the Board of Directors (or persons
performing similar functions) (irrespective of whether at the time any other
class or classes of ownership interests of such corporation, partnership or
other entity shall or might have such voting power upon the occurrence of any
contingency) or (ii) is a general partner or an entity performing similar
functions (e.g., a trustee).

          (cccc) "Tax" shall have the meaning set forth in the Tax Allocation
Agreement.

          (dddd) "Tax Allocation Agreement" shall mean the Tax Allocation
Agreement by and between IMS and ST, dated as of __________, 2000.

          (eeee) "Third Party Accounts" shall mean all accounts between IMS, ST
or their respective Subsidiaries on the one hand, and third parties on the other
hand, including receivables, payables and loans, or any other accounts that may
arise, that are not designated as Intercompany Accounts.

          (ffff) "Third Party Claim" shall have the meaning set forth in Section
3.3.

          (gggg) "U.S. Cash Target" shall have the meaning set forth in Section
2.3(a).

          SECTION 1.2 REFERENCES; INTERPRETATION. References in this Agreement
to any gender include references to all genders, and references to the singular
include references to the plural and vice versa. The words "include," "includes"
and "including" when used in this Agreement shall be deemed to be followed by
the phrase "without limitation." Unless the context otherwise requires,
references in this Agreement to Articles, Sections, Exhibits and Schedules shall
be deemed references to Articles and Sections of, and Exhibits and Schedules to,
such Agreement. Unless the context otherwise requires, the words "hereof,"
"hereby" and "herein" and words of similar meaning when used in this Agreement
refer to this Agreement in its entirety and not to any particular Article,
Section or provision of this Agreement.

                                   ARTICLE II

             DISTRIBUTION AND OTHER TRANSACTIONS; CERTAIN COVENANTS

      SECTION 2.1 THE DISTRIBUTION AND OTHER TRANSACTIONS.

          (a) CERTAIN TRANSACTIONS. On or prior to the Distribution Date, IMS
shall, on behalf of itself and its Subsidiaries, transfer or cause to be
transferred to ST or another member of the ST Group, effective prior to or as of
the Effective Time, all of IMS' and its Subsidiaries' right, title and interest
in the ST Assets.

          (b) STOCK DIVIDEND TO IMS. On or prior to the Distribution Date, ST
shall issue to IMS as a stock dividend (i) such number of ST Common Shares as
will be required to effect the Distribution, as certified by IMS' stock transfer
agent (the "Agent"). In connection therewith IMS shall deliver to ST for
cancellation the share certificate held by it representing ST Common Shares and
shall receive a new certificate or certificates representing the total number of
ST Common Shares to be owned by IMS after giving effect to such stock dividend.
Each ST Common Share delivered by ST to IMS shall be validly issued, fully paid
and nonassessable and free of any preemptive (or similar) rights.

                                      -12-
<PAGE>

          (c) CHARTERS; BY-LAWS; RIGHTS PLANS. On or prior to the Distribution
Date, all necessary actions shall have been taken to provide for the adoption of
the form of Certificate of Incorporation and By-laws and the execution and
delivery of the form of Rights Agreement, relating to the preferred share
purchase rights relating to the ST Common Shares (the "Rights"), filed by ST
with the Commission as exhibits to ST's Registration Statement on Form 10 (the
"Form 10").

          (d) DIRECTORS. On or prior to the Distribution Date, IMS as the sole
stockholder of ST, shall have taken all necessary actions on or prior to the
Distribution Date to cause the Board of Directors of ST to consist of the
individuals identified in the Information Statement as directors of ST.

          (e) CERTAIN LICENSES AND PERMITS. Without limiting the generality of
the obligations set forth in Section 2.1(a), on or prior to the Distribution
Date or as soon as reasonably practicable thereafter:

            (i) all transferable licenses, permits and authorizations issued by
      any Governmental Authority which do not relate primarily to the IMS
      Business but which are held in the name of IMS or any member of the IMS
      Group, or in the name of any employee, officer, director, stockholder or
      agent of IMS or any such member, or otherwise, on behalf of a member of
      the ST Group shall be duly and validly transferred or caused to be
      transferred by IMS to the appropriate member of the ST Group; and

            (ii) all transferable licenses, permits and authorizations issued by
      Governmental Authorities which relate primarily to the IMS Business but
      which are held in the name of any member of the ST Group, or in the name
      of any employee, officer, director, stockholder, or agent of any such
      member, or otherwise, on behalf of a member of the IMS Group shall be duly
      and validly transferred or caused to be transferred by ST to IMS or the
      appropriate member of the IMS Group.

          (f) TRANSFER OF AGREEMENTS. Without limiting the generality of the
obligations set forth in Section 2.1(a):

            (i) IMS hereby agrees that, on or prior to the Distribution Date or
      as soon as reasonably practicable thereafter, subject to the limitations
      set forth in this Section 2.1(f), it will, and it will cause each member
      of the IMS Group to, assign, transfer and convey to the appropriate member
      of the ST Group all of IMS' or such member of the IMS Group's respective
      right, title and interest in and to any and all ST Contracts;

            (ii) ST hereby agrees that, on or prior to the Distribution Date or
      as soon as reasonably practicable thereafter, subject to the limitations
      set forth in this Section 2.1(f), it will, and it will cause each member
      of the ST Group to, assign, transfer and convey to IMS or the appropriate
      member of the IMS Group all of ST's or such member of the ST Group's
      respective right, title and interest in and to any and all IMS Contracts;

            (iii) subject to the provisions of this Section 2.1(f), any
      agreement to which any of the parties hereto or any of their Subsidiaries
      is a party that inures to the benefit of both the IMS Business and the ST
      Business shall be assigned in part so that each party shall be entitled to
      the rights and benefits inuring to its business under such agreement;

                                      -13-
<PAGE>

            (iv) the assignee of any agreement assigned, in whole or in part,
      hereunder (an "Assignee") shall assume and agree to pay, perform, and
      fully discharge all obligations of the assignor under such agreement or,
      in the case of a partial assignment under paragraph (f)(iii), such
      Assignee's related portion of such obligations as determined in accordance
      with the terms of the relevant agreement, where determinable on the face
      thereof, and otherwise as determined in accordance with the practice of
      the parties prior to the Distribution; and

            (v) notwithstanding anything in this Agreement to the contrary, this
      Agreement shall not constitute an agreement to assign any agreement, in
      whole or in part, or any rights thereunder if the agreement to assign or
      attempt to assign, without the consent of a third party, would constitute
      a breach thereof or in any way adversely affect the rights of the assignor
      or Assignee thereof. Until such consent is obtained, or if an attempted
      assignment thereof would be ineffective or would adversely affect the
      rights of any party hereto so that the intended Assignee would not, in
      fact, receive all such rights, the parties will cooperate with each other
      in any arrangement designed to provide for the intended Assignee the
      benefits of, and to permit the intended Assignee to assume liabilities
      under, any such agreement.

          (g) CONSENTS. The parties hereto shall use their commercially
reasonable efforts to obtain required consents to transfer and/or assignment of
licenses, permits and authorizations of Governmental Authorities and of
agreements hereunder.

          (h) DELIVERY OF SHARES TO AGENT. IMS shall deliver to the Agent the
share certificates representing the ST Common Shares issued to IMS by ST
pursuant to Section 2.1(b) which are to be distributed to the holders of IMS
Common Stock in the Distribution and shall instruct the Agent to distribute, on
or as soon as practicable following the Distribution Date, certificates
representing such ST Common Shares to holders of record of shares of IMS Common
Stock on the Distribution Record Date as further contemplated by the Information
Statement and herein. ST shall provide all share certificates that the Agent
shall require in order to effect the Distribution.

          (i) CERTAIN LIABILITIES. For purposes of this Agreement, including
Article III hereof, ST agrees with IMS that:

            (i) any and all Liabilities arising from or based upon misstatements
      in or omissions from the Form 10 filed by ST shall be deemed to be IMS
      Liabilities and not ST Liabilities.

            (ii) except as otherwise provided in this Agreement or the Ancillary
      Agreements, any and all Liabilities arising from or related to the
      spin-off of Cognizant Corporation and ACNielsen Corporation from The Dun &
      Bradstreet Corporation pursuant to the 1996 Distribution Agreement, other
      than those set forth on Schedule 2.1(i)(ii) hereto, shall be deemed to be
      IMS Liabilities and not ST Liabilities.

            (iii) except as otherwise provided in this Agreement or the
      Ancillary Agreements, any and all Liabilities arising from or related to
      the spin-off of IMS from Cognizant Corporation pursuant to the 1998
      Distribution Agreement, other than those set forth on Schedule 2.1(i)(iii)
      hereto, shall be deemed to be IMS Liabilities and not ST Liabilities.

                                      -14-
<PAGE>

            (iv) except as otherwise provided in this Agreement or the Ancillary
      Agreements, all environmental liabilities, including without limitation,
      environmental cleanup costs, fines or penalties, associated with the
      property located at [___________], Wilton, Connecticut shall be deemed to
      be IMS Liabilities and not ST Liabilities.

            (v) except as otherwise provided in this Agreement or the Ancillary
      Agreements, any and all costs associated with Pharbase compliance shall be
      deemed to be IMS Liabilities and not ST Liabilities.

            (vi) except as otherwise provided in this Agreement or the Ancillary
      Agreements, any Liabilities not specifically allocated to ST pursuant to
      this Agreement or the Ancillary Agreements shall be deemed to be IMS
      Liabilities and not ST Liabilities.

          (j) CERTAIN CONTINGENCIES. For purposes of this Agreement, including
Article III hereof, each of ST and IMS agrees that:

            (i) notwithstanding anything to the contrary herein or in the Tax
      Allocation Agreement, each of IMS and ST shall be liable for a portion of
      the liabilities related to certain prior business transactions to the
      extent and in the circumstances described in Schedule 2.1(j)(i), subject
      to a ten million dollar (US$ 9,000,000) cap on the amount of such
      liabilities, which amount shall include any Liabilities set forth in
      Section 2.1(j)(ii); and

            (ii) any and all Liabilities of IMS under the Indemnity and Joint
      Defense Agreement or otherwise related to the IRI Action, including legal
      fees and expenses related thereto, shall be allocated as to 50% to IMS and
      as to 50% to ST, subject to a ten million dollar (US$ 9,000,000) cap on
      the amount of such liabilities, which amount shall include any Liabilities
      set forth in Section 2.1(j)(i); provided, however, that ST's obligation to
      reimburse IMS shall be triggered by any payments made by IMS and not a
      determination of liability under the terms of the Indemnity and Joint
      Defense Agreement.

          (k) UNDERTAKINGS OF ST.

            (i) On or prior to the Distribution Date, ST will undertake to each
      of R.H. Donnelly, formerly known as The Dun & Bradstreet Corporation, and
      ACNielsen Corporation to be jointly and severally liable for all
      "Cognizant Liabilities" (as defined in the 1996 Distribution Agreement)
      under the 1996 Distribution Agreement pursuant to an undertaking
      substantially in the form of Exhibit 2.1(k)(i) hereto; PROVIDED, HOWEVER,
      that except as otherwise provided for herein, IMS shall indemnify ST for
      "Cognizant Liabilities."

            (ii) On or prior to the Distribution Date, ST will undertake to
      Cognizant Corporation to be jointly and severally liable for all "IMS
      HEALTH Liabilities" (as defined in the 1998 Distribution Agreement) under
      the 1998 Distribution Agreement pursuant to an undertaking substantially
      in the form of Exhibit 2.1(k)(ii) hereto; PROVIDED, HOWEVER, that except
      as otherwise provided for herein, IMS shall indemnify ST for "IMS HEALTH
      Liabilities."

          (l) GARTNER COMMON STOCK TRANSFER.

                                      -15-
<PAGE>

          (i) In connection with the Distribution, IMS will transfer to ST all
of its right, title and interest in shares of Class A Gartner Common Stock
having a fair market value (based on the arithmetic mean of the high and low
prices of such shares as reported on the New York Stock Exchange, Inc. on the
last trading day immediately preceding the Distribution) equal to $4,000,000.

          (ii) IMS and ST jointly covenant and agree:

                        (a) to comply with all of the provisions of Section
                  2.4(a) of the Gartner Distribution Agreement and to refrain
                  from taking any actions which would violate such provisions;
                  and

                        (b) that neither party will take any action pursuant to
                  clauses (x) and (y) of Section 2.4(a) of the Gartner
                  Distribution Agreement without first notifying the Chief
                  Financial Officer of the other party, or his respective
                  designee, by or before 9:30 AM on the day a transfer is
                  desired by such notifying party in order to (i) obtain the
                  consent of the notified party to the transfer and (ii)
                  designate the number of shares subject to such transfer. If,
                  upon receipt of the notifying party's notice, the notified
                  party is also interested in transferring the shares pursuant
                  to Section 2.4(a) of the Gartner Distribution Agreement, the
                  shares subject to transfer will be allocated to each
                  interested party based upon their relative ownership of
                  Gartner Group Securities.

          (m) IMS STOCK CONTRIBUTION. On the Distribution Date, IMS shall
contribute to ST 22,000 shares of ST Common Stock which pursuant to the
Distribution equals the conversion of 440,000 shares of IMS Common Stock
purchased by IMS in its stock repurchase program.

          (n) OTHER TRANSACTIONS. On or prior to the Distribution Date, each of
IMS and ST shall consummate those other transactions in connection with the
Distribution that are contemplated by the Form 10 and Exhibit A hereto, in order
to implement the Distribution. After the Distribution Date, each of IMS and ST
will exercise good faith commercially reasonable efforts to consummate as
promptly as practicable all other transactions which must be consummated in
order fully to complete the Distribution and any of the transactions
contemplated hereby or by any of the Ancillary Agreements.

      SECTION 2.2 INTERCOMPANY ACCOUNTS AND THIRD-PARTY ACCOUNTS. All
Intercompany Accounts and Third Party Accounts (other than receivables, payables
and loans otherwise specifically provided for hereunder, under any Ancillary
Agreement or set forth on Schedule 2.3(b), including payables created or
required hereby or by any Ancillary Agreement), including, without limitation,
in respect of any cash balances, any cash balances representing deposited checks
or drafts for which only a provisional credit has been allowed or any cash held
in any centralized cash management system between ST, or any member of the ST
Group, on the one hand, and IMS or any member of the IMS Group, on the other
hand, which exist and are reflected in the accounting records of the relevant
parties as of June 30, 2000 or which arise on or after June 30, 2000 and to the
extent not settled by the Distribution Date or cancelled, shall be paid or
settled in the ordinary course of business in a manner consistent with the
payment or settlement of similar accounts arising from transactions with third
parties no later than thirty (30) days after the Distribution Date.

      SECTION 2.3 CASH BALANCES. (a) In addition to any other obligations
hereunder or under any Ancillary Agreement or otherwise, on the close of
business on July 31, 2000, ST shall have cash balances in the amount equal to
(i) ten million seven hundred thousand United States

                                      -16-
<PAGE>

dollars (US$ 10,700,000) in United States accounts (the "U.S. Cash Target"),
(ii) the United States dollar equivalent (measured as of July 31, 2000) of
one million five hundred thousand United States dollars (US$ 1,500,000) in
accounts outside of the United States (the "Non-U.S. Cash Target") and (iii)
amounts required to fund the net liabilities set forth on Schedule 2.3(a)
(the "Funded Liabilities"). Cash shall be determined in accordance with GAAP.

          (b) To the extent that (i) cash balances as of July 31, 2000 in
accounts outside the United States exceeds the Non-U.S. Cash Target, ST shall
transfer the excess funds in Euros to IMS Nederland Finance BV, or through some
other manner as agreed upon by ST and IMS or (ii) cash balances as of July 31,
2000 in accounts outside the United States are less than the Non-U.S. Cash
Target, IMS shall cause IMS Nederland Finance BV to transfer the shortfall in
Euros to an entity outside of the U.S. designated by ST, or through some other
manner as agreed upon by ST and IMS.

          (c) To the extent that (i) cash balances as of July 31, 2000 in
accounts in the United States exceeds the U.S. Cash Target plus the amount of
the Funded Liabilities, ST shall transfer the excess funds to IMS or (ii) cash
balances as of July 31, 2000 in accounts in the United States are less than the
U.S. Cash Target plus the amount of the Funded Liabilities, IMS shall transfer
the shortfall to ST.

          (d) Any cash transfers into or out of ST's non-U.S. and U.S. accounts
to or from parties other than members of the IMS Group (other than CTS) after
the close of business on July 31, 2000 will be for ST's account and shall have
no effect upon the transactions contemplated by this Section 2.3. Any cash
transfers into or out of ST's U.S. or non-U.S. accounts to or from members of
the IMS Group (other than CTS) after the close of business on July 31, 2000 will
be credited to (in the case of receipts from IMS) or added to (in the case of
payments to IMS) the balances in Section 2.3(a).

          (e) IMS shall, on the business day prior to the Distribution Date,
transfer amounts which it reasonably believes will achieve the balances set
forth in Section 2.3(a) as adjusted by the provisions in Section 2.3(d).

          (f) Promptly after the Distribution Date, but no later than September
25, 2000, ST and IMS shall determine, on a preliminary basis, the balances in
ST's U.S. and non-U.S. accounts, which determination shall be subject to review
by PricewaterhouseCoopers LLP. Based on such preliminary determination, any
amounts payable under this Section 2.3 shall be paid by the appropriate party to
the other party no later than September 30, 2000. No later than December 31,
2000, ST and IMS shall determine, on a final basis, such balances which
determination shall be subject to review by PricewaterhouseCoopers LLP. To the
extent the final determination differs from the preliminary determination, the
appropriate party shall pay the applicable amount thereof to the other party no
later than January 15, 2001.

      SECTION 2.4 ASSUMPTION AND SATISFACTION OF LIABILITIES. Except as
otherwise specifically set forth in any Ancillary Agreement, from and after the
Effective Time, (i) IMS shall, and shall cause each member of the IMS Group to,
assume, pay, perform and discharge all IMS Liabilities and (ii) ST shall, and
shall cause each member of the ST Group to, assume, pay, perform and discharge
all ST Liabilities. To the extent reasonably requested to do so by another party
hereto, each party hereto agrees to sign such documents, in a form reasonably
satisfactory to such party, as may be reasonably necessary to evidence the
assumption of any Liabilities hereunder.

                                      -17-
<PAGE>

      SECTION 2.5 RESIGNATIONS. (a) Subject to Section 2.5(b), IMS shall cause
all their employees to resign, effective as of the Distribution Date, from all
positions as officers or directors of any member of the ST Group in which they
serve, and ST shall cause all its employees to resign, effective as of the
Effective Time, from all positions as officers or directors of IMS or any
members of the IMS Group in which they serve.

          (b) No person shall be required by any party hereto to resign from any
position or office with another party hereto if such person is disclosed in the
Information Statement as the person who is to hold such position or office
following the Distribution.

      SECTION 2.6 NON-SOLICITATION OF EMPLOYEES. From the date of this
Agreement, and for a period of two years after the Effective Time, each party
hereby covenants and agrees that neither it nor any of its Affiliates shall
actively solicit, or cause or authorize, directly or indirectly, to be solicited
for employment or employ or cause or authorize, directly or indirectly, to be
employed or engaged as an employee, for or on behalf of itself or any other
person, any person who is currently, or was, less than 90 days prior to the date
of this Agreement, an executive officer, senior manager (or the equivalent
thereof), executive vice president or employee of any other party or any of such
party's Subsidiaries, without such party's prior written approval.

      SECTION 2.7 FURTHER ASSURANCES. In case at any time after the Effective
Time any further action is reasonably necessary or desirable to carry out the
purposes of this Agreement and the Ancillary Agreements, the proper officers of
each party to this Agreement shall take all such necessary action. Without
limiting the foregoing, IMS and ST shall use their commercially reasonable
efforts promptly to obtain all consents and approvals, to enter into all
amendatory agreements and to make all filings and applications that may be
required for the consummation of the transactions contemplated by this Agreement
and the Ancillary Agreements, including, without limitation, all applicable
governmental and regulatory filings. IMS agrees that it shall bear all costs
incurred with the execution and consummation of the acts required by this
Section 2.7.

      SECTION 2.8 LIMITED REPRESENTATIONS OR WARRANTIES. Each of the parties
hereto agrees that no party hereto is, in this Agreement or in any other
agreement or document contemplated by this Agreement or otherwise, making any
representation or warranty whatsoever, as to title or value of Assets being
transferred. It is also agreed that, notwithstanding anything to the contrary
otherwise expressly provided in the relevant Conveyancing and Assumption
Instrument, all Assets either transferred to or retained by the parties, as the
case may be, shall be "as is, where is" and that (subject to Section 2.7) the
party to which such Assets are to be transferred hereunder shall bear the
economic and legal risk that such party's or any of the Subsidiaries' title to
any such Assets shall be other than good and marketable and free from
encumbrances. Similarly, each party hereto agrees that, except as otherwise
expressly provided in the relevant Conveyancing and Assumption Instrument, no
party hereto is representing or warranting in any way that the obtaining of any
consents or approvals, the execution and delivery of any amendatory agreements
and the making of any filings or applications contemplated by this Agreement
will satisfy the provisions of any or all applicable agreements or the
requirements of any or all applicable laws or judgments, it being agreed that
the party to which any Assets are transferred shall bear the economic and legal
risk that any necessary consents or approvals are not obtained or that any
requirements of laws or judgments are not complied with.

      SECTION 2.9 GUARANTEES. (a) Except as otherwise specified herein or in any
Ancillary Agreement and in Section 2.9 below, ST shall use its commercially
reasonable best efforts to have, on or prior to the Distribution Date, or as
soon as practicable thereafter, IMS and any

                                      -18-
<PAGE>

member of the IMS Group removed as guarantor of or obligor for any ST Liability,
including, without limitation, in respect of those guarantees set forth on
Schedule 2.9(a) to the extent that they relate to ST Liabilities.

          (b) Except as otherwise specified herein or in any Ancillary
Agreement, ST shall use its commercially reasonable best efforts to have, no
later than six months after the Distribution Date, IMS and any member of the IMS
Group removed as guarantor of or obligor in respect of those guarantees set
forth on Schedule 2.9(b).

          (c) If ST is unable to obtain, or to cause to be obtained, any such
required removal as set forth in clauses (a) or (b) of this Section 2.9, the
applicable guarantor or obligor shall continue to be bound as such and, unless
not permitted by law or the terms thereof, the relevant beneficiary shall or
shall cause one of its Subsidiaries, as agent or subcontractor for such
guarantor or obligor to pay, perform and discharge fully all the obligations or
other liabilities of such guarantor or obligor thereunder from and after the
date hereof. Either party shall indemnify and hold harmless the other party for
any and all Liabilities incurred in connection with this Section 2.9. In
addition, IMS shall be paid the fees set forth on Schedule 2.9(c) hereto in
connection with its services as guarantor for the guarantees contemplated by
this Section 2.9, including without limitation, the IMS Bank Guaranty.

      SECTION 2.10 WITNESS SERVICES. At all times from and after the
Distribution Date, each of IMS and ST shall use their commercially reasonable
best efforts to make available to the other, upon reasonable written request,
its and its Subsidiaries' officers, directors, employees and agents as witnesses
to the extent that (i) such persons may reasonably be required in connection
with the prosecution or defense of any Action in which the requesting party may
from time to time be involved and (ii) there is no conflict in the Action
between the requesting party and IMS or ST as applicable. A party providing
witness services to the other party under this Section shall be entitled to
receive from the recipient of such services, upon the presentation of invoices
therefor, payments for such amounts, relating to disbursements and other
out-of-pocket expenses (which shall be deemed to exclude the costs of salaries
and benefits of employees who are witnesses), as may be reasonably incurred in
providing such witness services.

      SECTION 2.11 CERTAIN POST-DISTRIBUTION TRANSACTIONS.

          (a) (i) IMS shall comply and shall cause its Subsidiaries to comply
with and otherwise not take action inconsistent with each representation and
statement made to McDermott, Will & Emery in connection with the request by IMS
for a legal opinion in respect of the Distribution as to certain tax aspects of
the Distribution, and (ii) until two years after the Distribution Date, IMS will
maintain its status as a company engaged in the active conduct of a trade or
business, as defined in Section 355(b) of the Code.

          (b) (i) ST shall comply and shall cause its Subsidiaries to comply
with and otherwise not take action inconsistent with each representation and
statement made to McDermott, Will & Emery in connection with the request by IMS
for a legal opinion in respect of the Distribution as to certain tax aspects of
the Distribution, and (ii) until two years after the Distribution Date, ST will
maintain its status as a company engaged in the active conduct of a trade or
business, as defined in Section 355(b) of the Code.

          (c) ST agrees that until two years after the Distribution Date, it
will not (i) merge or consolidate with or into any other corporation, (ii)
liquidate or partially liquidate, (iii) sell or transfer all or substantially
all of its assets (within the meaning of Rev. Proc. 77-37, 1977 -

                                      -19-
<PAGE>

2 C.B. 568) in a single transaction or series of related transactions, (iv)
redeem or otherwise repurchase any ST Common Shares (other than as described in
Section 4.05(1)(b) of Rev. Proc. 96-30, 1996-1 C.B. 696), or (v) take any other
action or actions which in the aggregate would have the effect of causing or
permitting one or more persons to acquire directly or indirectly stock
representing a 50 percent or greater interest (within the meaning of Section
355(e) of the Code) in ST, unless prior to taking such action ST has obtained
(and provided to IMS) a written opinion of a law firm reasonably acceptable to
IMS, or a ruling from the Internal Revenue Service, that such action or actions
will not result in (y) the Distribution failing to qualify under Section 355(a)
of the Code or (z) the ST Common Shares failing to qualify as qualified property
for purposes of Section 355(c)(2) of the Code by reason of Section 355(e) of the
Code.

          (d) ST agrees and covenants:

            (i) that it will use its commercially reasonable best efforts to
      ensure that IMS will incur no liability under the IMS Bank Guaranty or
      other credit support provided by IMS;

            (ii) that it will use its commercially reasonable best efforts to
      secure an independent line of credit within the three month period
      subsequent to the Distribution Date that satisfies all of ST's then
      projected working capital requirements as a going concern without IMS
      credit support of any kind;

            (iii) that it will perform and be bound by all covenants set forth
      in the IMS Bank Guaranty; and

            (iv) that, notwithstanding anything to the contrary herein or in any
      Ancillary Agreement, any and all fees and costs incurred by either party
      in connection with the IMS Bank Guaranty or other credit support provided
      by IMS and the pursuit of the independent line of credit will be borne by
      ST.

          (e) Notwithstanding anything to the contrary herein or in the Tax
Allocation Agreement, if IMS or ST (or any of their respective Subsidiaries)
fails to comply with any of its obligations under Sections 2.11(a), 2.11(b),
2.11(c) and 2.11(d) above (PROVIDED, HOWEVER, that the obligation of ST to
indemnify IMS under this Section 2.11(e) shall not be affected if, despite ST's
commercially reasonable best efforts, (y) IMS incurs liability under the IMS
Bank Guaranty or other credit support provided by IMS or (z) ST fails to secure
an independent line of credit within the three month period subsequent to the
Distribution Date) or takes or fails to take any action on or after the
Distribution Date, and such failure to comply, action or omission contributes to
a determination that (i) the Distribution fails to qualify under Section 355(a)
of the Code or (ii) the ST Common Shares fail to qualify as qualified property
for purposes of Section 355(c)(2) of the Code by reason of Section 355(e) of the
Code, then such party shall indemnify and hold harmless the other party, each
member of the consolidated group of which the other party is a member and the
stockholders of either party from and against any and all federal, state and
local taxes, including any interest, penalties or additions to tax, imposed upon
or incurred by such other party, any member of its group or any stockholder of
either party as a result of the failure of the Distribution to qualify under
Section 355(a) of the Code or the application of Section 355(e). The obligation
of ST to indemnify IMS pursuant to the preceding sentence shall not be affected
by the delivery of any legal opinion or supplemental ruling under Sections
2.11(c).

                                      -20-
<PAGE>

      SECTION 2.12 TRANSFERS NOT EFFECTED PRIOR TO THE DISTRIBUTION; TRANSFERS
DEEMED EFFECTIVE AS OF THE DISTRIBUTION DATE. To the extent that any transfers
contemplated by this Article II shall not have been consummated on or prior to
the Distribution Date, the parties shall cooperate to effect such transfers as
promptly following the Distribution Date as shall be practicable. Nothing herein
shall be deemed to require the transfer of any Assets or the assumption of any
Liabilities which by their terms or operation of law cannot be transferred;
provided, however, that the parties hereto and their respective Subsidiaries
shall cooperate to seek to obtain any necessary consents or approvals for the
transfer of all Assets and Liabilities contemplated to be transferred pursuant
to this Article II. In the event that any such transfer of Assets or Liabilities
has not been consummated, from and after the Distribution Date, the party
retaining such Asset or Liability shall hold such Asset in trust for the use and
benefit of the party entitled thereto (at the expense of the party entitled
thereto) or retain such Liability for the account of the party by whom such
Liability is to be assumed pursuant hereto, as the case may be, and take such
other action as may be reasonably requested by the party to whom such Asset is
to be transferred, or by whom such Liability is to be assumed, as the case may
be, in order to place such party, insofar as is reasonably possible, in the same
position as would have existed had such Asset or Liability been transferred as
contemplated hereby. As and when any such Asset or Liability becomes
transferable, such transfer shall be effected forthwith. The parties agree that,
as of the Distribution Date, each party hereto shall be deemed to have acquired
complete and sole beneficial ownership over all of the Assets, together with all
rights, powers and privileges incident thereto, and shall be deemed to have
assumed in accordance with the terms of this Agreement all of the Liabilities,
and all duties, obligations and responsibilities incident thereto, which such
party is entitled to acquire or required to assume pursuant to the terms of this
Agreement.

      SECTION 2.13 CONVEYANCING AND ASSUMPTION INSTRUMENTS. In connection with
the transfers of Assets and the assumptions of Liabilities contemplated by this
Agreement, the parties shall execute, or cause to be executed by the appropriate
entities, the Conveyancing and Assumption Instruments in substantially the form
contemplated hereby for transfers to be effected pursuant to New York law or the
laws of one of the other states of the United States or, if not appropriate for
a given transfer, and for transfers to be effected pursuant to non-U.S. laws, in
such other form as the parties shall reasonably agree, including the transfer of
real property with deeds as may be appropriate. The transfer of capital stock
shall be effected by means of delivery of stock certificates and executed stock
powers and notation on the stock record books of IMS or other legal entities
involved, or by such other means as may be required in any non-U.S. jurisdiction
to transfer title to stock and, to the extent required by applicable law, by
notation on public registries.

      SECTION 2.14 ANCILLARY AGREEMENTS. Prior to the Distribution Date, each of
IMS and ST shall enter into, and/or (where applicable) shall cause members of
the IMS Group or the ST Group, as applicable, to enter into, the Ancillary
Agreements and any other agreements in respect of the Distribution reasonably
necessary or appropriate in connection with the transactions contemplated hereby
and thereby.

      SECTION 2.15 CORPORATE NAMES. (a) Except as otherwise specifically
provided in any Ancillary Agreement:

            (i) as soon as reasonably practicable after the Distribution Date
      but in any event within six months thereafter, IMS will, at its own
      expense, remove (or, if necessary, on an interim basis, cover up) any and
      all exterior signs and other identifiers located on any of its property or
      premises or on the property or premises used by it or its

                                      -21-
<PAGE>

      Subsidiaries (except property or premises to be shared with ST or its
      Subsidiaries after the Distribution) which refer or pertain to ST or which
      include the ST, Strategic Technologies or Clark-O'Neill name, logo or
      other trademark or other intellectual property utilizing ST;

            (ii) as soon as reasonably practicable after the Distribution Date
      but in any event within six months thereafter, IMS will, and will cause
      its Subsidiaries to, remove from all letterhead, envelopes, invoices and
      other communications media of any kind, all references to ST, including
      the ST name, logo and any other trademark or other intellectual property
      utilizing ST (except that IMS shall not be required to take any such
      action with respect to materials in the possession of customers), and
      neither IMS nor its Subsidiaries shall use or display the "ST" name, logo
      or other trademarks or intellectual property utilizing ST without the
      prior written consent of ST;

          (b) Except as otherwise specifically provided in any Ancillary
Agreement:

            (iii) as soon as reasonably practicable after the Distribution Date
      but in any event within six months thereafter, ST will, at its own
      expense, remove (or, if necessary, on an interim basis, cover up) any and
      all exterior signs and other identifiers located on any of their
      respective property or premises owned or used by them or their respective
      Subsidiaries (except property or premises to be shared with IMS or its
      Subsidiaries after the Distribution) which refer or pertain to IMS or
      which include the "IMS Health Incorporated," "IMS Health" or "IMS" name,
      logo or other trademark or other IMS intellectual property;

            (iv) as soon as reasonably practicable after the Distribution Date
      but in any event within six months thereafter, ST will, and will cause its
      respective Subsidiaries to, remove from all letterhead, envelopes,
      invoices and other communications media of any kind, all references to
      IMS, including the "IMS Health Incorporated" or "IMS" name, logo and any
      other trademark or other IMS intellectual property (except that ST shall
      not be required to take any such action with respect to materials in the
      possession of customers), and neither ST nor any of its Subsidiaries shall
      use or display the "IMS Health Incorporated" or "IMS" name, logo or other
      trademarks or IMS intellectual property without the prior written consent
      of IMS; and

            (v) as soon as reasonably practicable after the Distribution Date
      but in any event within six months thereafter, ST will, and will cause its
      Subsidiaries to, change their corporate names to the extent necessary to
      remove and eliminate any reference to IMS, including the "IMS" Health
      Incorporated or "IMS" name; provided, however, that notwithstanding the
      foregoing requirements of this Section 2.15(b), if ST has exercised good
      faith efforts to comply with this clause (iii) but is unable, due to
      regulatory or other circumstance beyond its control, to effect a corporate
      name change in compliance with applicable law, then ST or its Subsidiary
      will not be deemed to be in breach hereof if it continues to exercise good
      faith efforts to effectuate such name change and does effectuate such name
      change within nine months after the Distribution Date, and, in such
      circumstances, such party may continue to include in exterior signs and
      other identifiers and in letterhead, envelopes, invoices and other
      communications references to the name which includes references to IMS but
      only to the extent necessary to identify such party and only until such
      party's corporate name can be changed to remove and eliminate such
      references.

                                      -22-
<PAGE>

      SECTION 2.16 JOINT BUSINESS OPPORTUNITIES; NON-COMPETITION; PROTECTION OF
INFORMATION.

          (a) IMS and ST are committed to pursuing joint business opportunities
to enhance customer value, on terms and conditions as may be agreed by the
parties after the date hereof. The parties acknowledge and agree that nothing in
this Section 2.16(a) shall create a binding obligation on IMS or ST to enter
into or pursue any such business opportunity.

          (b) IMS hereby covenants and agrees that neither it nor any of its
respective Subsidiaries will, between the Effective Time and the [fifth]
anniversary of the Effective Time (the "Restricted Period"):

                  (i) engage in or carry on any business in the United States or
            elsewhere in whatever form which would be in competition with any of
            ST's Retained Businesses (as defined herein) as such businesses are
            conducted by ST at the Effective Time; and

                  (ii) engage in or carry on any business in the United States
            or elsewhere in whatever form, directly or indirectly, with ST named
            competitors;

          (c) ST hereby covenants and agrees that neither it nor any of its
respective Subsidiaries will, during the Restricted Period:

                  (i) engage in or carry on any business in the United States or
            elsewhere in whatever form which would be in competition with any of
            IMS's Retained Businesses (as defined herein) as such businesses are
            conducted by IMS at the Effective; and

                  (ii) engage in or carry on any business in the United States
            or elsewhere, directly or indirectly, with (a) NDC Automation, Inc.,
            Quintiles Transnational Corp., Healtheon/WebMD Corporation, Cejedim
            or any of their respective subsidiaries and (b) any companies
            controlled by or managed by Rene Derecque or Roland Lederer;
            PROVIDED, HOWEVER, that notwithstanding anything to the contrary in
            this Section 2.16(c), in the event that ST wishes to engage in a
            business partnership with one of the above-named companies, it may
            do so with the prior written consent of IMS, which consent IMS will
            only be required to grant if IMS shall reasonably determine in good
            faith that engaging in such activity by ST would not be adverse to
            IMS; and

                  (iii) engage in or carry on any commercial data business;
            PROVIDED, HOWEVER, that notwithstanding anything to the contrary in
            this Section 2.16(c), (A) in the event that a customer explicitly so
            requests, ST may serve as a Data Integrator (as defined herein) for
            such customer to the extent so requested, (B) in the event that a
            customer explicitly so requests, ST may engage in E-Detailing (as
            defined herein) for such customer to the extent so requested, (C)
            in the event that a customer explicitly so requests, ST may
            engage in data analytics and decision support tools used on ST's
            proprietary SFA and CRM systems, (D) in the event that a customer
            explicitly so requests, ST may engage in Pharbase, including
            updates from multiple sources, used on ST's proprietary SFA and
            CRM systems, and (E) in the event that ST wishes to engage in or
            carry on commercial data business, it may do so with the prior
            written consent of IMS, which consent IMS will only be required
            to grant if IMS shall reasonably determine in good faith that
            engaging in or carrying on such business by ST would not be
            adverse to IMS. As used herein: (A) "Data Integrator" means an
            integrator of information solely through the sales force
            automation or customer relationship management systems

                                      -23-
<PAGE>

            proprietary to ST; and (B) "E-Detailing" means an Internet-based
            software product related to doctor detailing provided through the
            sales force automation or customer relationship management systems
            proprietary to ST.

            (c) In the event that ST (i) sells, transfers or leases all or
      substantially all of its assets, (ii) is not the surviving corporation in
      any merger, consolidation or other business combination in which it may
      enter with any person or (iii) enters into any joint venture, joint
      marketing, or partnership agreements into which it may enter with any
      person, in any case prior to the termination of the Restricted Period, ST
      will cause such purchaser or surviving corporation, as the case may be, to
      assume ST's obligations under this Section 2.16 upon the consummation of
      any such transaction, and, in the case of a joint venture, joint marketing
      or partnership agreement, ST will cause the party to such agreement, and
      such party will be deemed, to be bound by the provisions of this Section
      2.16.

            (d) Notwithstanding anything to the contrary in Sections 2.16(b),
      (c) or (d) above, nothing in this Section 2.16 shall in any way restrict
      or preclude either party or any of its respective Subsidiaries from
      acquiring and operating any company (or substantially all of the assets
      thereof) whose primary business is not in competition with either of the
      parties' Retained Businesses. Each of the parties further covenant that
      neither party nor any of its Subsidiaries or any its officers, directors,
      employees or agent thereof will disclose any confidential information with
      respect to either parties' Retained Businesses without the prior written
      consent of the other party, and will enforce to the fullest extent
      possible, on behalf of the other party, the other party's rights under or
      pursuant to its policies and agreements with third parties, restricting or
      prohibiting disclosure by such persons of such confidential information.

          (e) As used herein:

                  (i) the term "IMS Retained Businesses" shall mean the
            following businesses of IMS: (i) sales management information
            services (including sales compensation applications, targeting and
            scrubbing services) which are based on commercial data, (ii) market
            research services also based on the commercialization of data, (iii)
            data analytics, and (iv) consulting services, decision support tools
            and services and information technology relating to the foregoing
            (but excluding sales force automation and customer relationship
            management systems), all of which relates to the pharmaceutical,
            biotechnology, diagnostics, medical/surgical supply and health care
            industries;

                  (ii) the term "ST Retained Businesses" shall mean the
            following businesses of ST: (i) sales force automation and customer
            relationship management systems, which is based on the sale of
            proprietary software, (ii) implementation, integration and
            consulting services relating to the foregoing, (iii) data
            analytics and decision support tools used on ST's proprietary SFA
            and CRM systems, (iv) MTO's to facilitate doctor targeting used
            on ST's proprietary SFA and CRM systems, (v) Pharbase, including
            updates from multiple sources, used on ST's proprietary SFA and
            CRM systems and (vi) direct mail services, and drug sample
            accountability and distribution, all of which relates to the
            pharmaceutical, biotechnology, diagnostics, medical / surgical
            supply and health care industries; and

                  (iii) the term "Retained Businesses" shall refer to both the
            IMS Retained Businesses and the ST Retained Businesses, including
            all business units currently in each company.

                                      -24-
<PAGE>

            (f) Each of IMS and ST acknowledge and agree that the covenants and
      agreements contained in this Section 2.16 have been negotiated in good
      faith by each of them, and are reasonable and not more restrictive or
      broader than necessary to protect the interests of each of IMS and ST in
      the IMS Retained Businesses and the ST Retained Businesses, respectively,
      and would not achieve their intended purpose if they were on different
      terms or for periods of time shorter than the periods of time provided
      herein or applied in more restrictive geographical and business line areas
      than are provided herein.

                                  ARTICLE III
                                 INDEMNIFICATION

      SECTION 3.1 INDEMNIFICATION BY IMS. Except as otherwise specifically set
forth in any provision of this Agreement or of any Ancillary Agreement, IMS
shall indemnify, defend and hold harmless the ST Indemnitees from and against
any and all Indemnifiable Losses of the ST Indemnitees arising out of, by reason
of or otherwise in connection with the IMS Liabilities or alleged IMS
Liabilities, including any breach by IMS of any provision of this Agreement or
any Ancillary Agreement.

      SECTION 3.2 INDEMNIFICATION BY ST. Except as otherwise specifically set
forth in any provision of this Agreement or of any Ancillary Agreement, ST shall
indemnify, defend and hold harmless the IMS Indemnitees from and against any and
all Indemnifiable Losses of the IMS Indemnitees arising out of, by reason of or
otherwise in connection with the ST Liabilities or alleged ST Liabilities,
including any breach by ST of any provision of this Agreement or any Ancillary
Agreement.

      SECTION 3.3 PROCEDURES FOR INDEMNIFICATION.

          (a) THIRD PARTY CLAIMS. If a claim or demand is made against an IMS
Indemnitee or a ST Indemnitee (each, an "Indemnitee") by any person who is not a
party to this Agreement (a "Third Party Claim") as to which such Indemnitee is
entitled to indemnification pursuant to this Agreement, such Indemnitee shall
notify the party which is or may be required pursuant to Section 3.1 or Section
3.2 hereof to make such indemnification (the "Indemnifying Party") in writing,
and in reasonable detail, of the Third Party Claim promptly (and in any event
within fifteen (15) business days) after receipt by such Indemnitee of written
notice of the Third Party Claim; PROVIDED, HOWEVER, that failure to give such
notification shall not affect the indemnification provided hereunder except to
the extent the Indemnifying Party shall have been actually prejudiced as a
result of such failure (except that the Indemnifying Party shall not be liable
for any expenses incurred during the period in which the Indemnitee failed to
give such notice). Thereafter, the Indemnitee shall deliver to the Indemnifying
Party, promptly (and in any event within five (5) business days) after the
Indemnitee's receipt thereof, copies of all notices and documents (including
court papers) received by the Indemnitee relating to the Third Party Claim.

      If a Third Party Claim is made against an Indemnitee, the Indemnifying
Party shall be entitled to participate in the defense thereof and, if it so
chooses and acknowledges in writing its obligation to indemnify the Indemnitee
therefor, to assume the defense thereof with counsel selected by the
Indemnifying Party; PROVIDED that such counsel is not reasonably objected to by
the Indemnitee. Should the Indemnifying Party so elect to assume the defense of
a Third Party Claim, the Indemnifying Party shall, within thirty 30 days (or
sooner if the nature of the Third Party Claim so requires), notify the
Indemnitee of its intent to do so, and the Indemnifying Party shall thereafter
not be liable to the Indemnitee for legal or other expenses subsequently
incurred

                                      -25-
<PAGE>

by the Indemnitee in connection with the defense thereof; PROVIDED, that such
Indemnitee shall have the right to employ counsel to represent such Indemnitee
if, in such Indemnitee's reasonable judgment, a conflict of interest between
such Indemnitee and such Indemnifying Party exists in respect of such claim
which would make representation of both such parties by one counsel
inappropriate, and in such event the fees and expenses of such separate counsel
shall be paid by such Indemnifying Party. If the Indemnifying Party assumes such
defense, the Indemnitee shall have the right to participate in the defense
thereof and to employ counsel, subject to the proviso of the preceding sentence,
at its own expense, separate from the counsel employed by the Indemnifying
Party, it being understood that the Indemnifying Party shall control such
defense. The Indemnifying Party shall be liable for the fees and expenses of
counsel employed by the Indemnitee for any period during which the Indemnifying
Party has failed to assume the defense thereof (other than during the period
prior to the time the Indemnitee shall have given notice of the Third Party
Claim as provided above). If the Indemnifying Party so elects to assume the
defense of any Third Party Claim, all of the Indemnitees shall cooperate with
the Indemnifying Party in the defense or prosecution thereof, including by
providing or causing to be provided, Records and witnesses as soon as reasonably
practicable after receiving any request therefor from or on behalf of the
Indemnifying Party.

      If the Indemnifying Party acknowledges in writing responsibility for a
Third Party Claim, then in no event will the Indemnitee admit any liability with
respect to, or settle, compromise or discharge, any Third Party Claim without
the Indemnifying Party's prior written consent; PROVIDED, HOWEVER, that the
Indemnitee shall have the right to settle, compromise or discharge such Third
Party Claim without the consent of the Indemnifying Party if the Indemnitee
releases the Indemnifying Party from its indemnification obligation hereunder
with respect to such Third Party Claim and such settlement, compromise or
discharge would not otherwise adversely affect the Indemnifying Party. If the
Indemnifying Party acknowledges in writing liability for a Third Party Claim,
the Indemnitee will agree to any settlement, compromise or discharge of a Third
Party Claim that the Indemnifying Party may recommend and that by its terms
obligates the Indemnifying Party to pay the full amount of the liability in
connection with such Third Party Claim and releases the Indemnitee completely in
connection with such Third Party Claim and that would not otherwise adversely
affect the Indemnitee; PROVIDED, HOWEVER, that the Indemnitee may refuse to
agree to any such settlement, compromise or discharge if the Indemnitee agrees
that the Indemnifying Party's indemnification obligation with respect to such
Third Party Claim shall not exceed the amount that would be required to be paid
by or on behalf of the Indemnifying Party in connection with such settlement,
compromise or discharge. If an Indemnifying Party elects not to assume the
defense of a Third Party Claim, or fails to notify an Indemnitee of its election
to do so as provided herein, such Indemnitee may compromise, settle or defend
such Third Party Claim.

      Notwithstanding the foregoing, the Indemnifying Party shall not be
entitled to assume the defense of any Third Party Claim (and shall be liable for
the fees and expenses of counsel incurred by the Indemnitee in defending such
Third Party Claim) if the Third Party Claim seeks an order, injunction or other
equitable relief or relief for other than money damages against the Indemnitee
which the Indemnitee reasonably determines, after conferring with its counsel,
cannot be separated from any related claim for money damages. If such equitable
relief or other relief portion of the Third Party Claim can be so separated from
that for money damages, the Indemnifying Party shall be entitled to assume the
defense of the portion relating to money damages.

          (b) In the event of payment by an Indemnifying Party to any Indemnitee
in connection with any Third-Party Claim, such Indemnifying Party shall be
subrogated to and shall stand in the place of such Indemnitee as to any events
or circumstances in respect of which such

                                      -26-
<PAGE>

Indemnitee may have any right or claim relating to such Third-Party Claim
against any claimant or plaintiff asserting such Third-Party Claim. Such
Indemnitee shall cooperate with such Indemnifying Party in a reasonable manner,
and at the cost and expense of such Indemnifying Party, in prosecuting any
subrogated right or claim.

          (c) The remedies provided in this Article III shall be cumulative and
shall not preclude assertion by any Indemnitee of any other rights or the
seeking of any and all other remedies against any Indemnifying Party.

      SECTION 3.4 INDEMNIFICATION PAYMENTS. Indemnification required by this
Article III shall be made by periodic payments of the amount thereof during the
course of the investigation or defense, as and when bills are received or loss,
liability, claim, damage or expense is incurred.

                                   ARTICLE IV
                              ACCESS TO INFORMATION

      SECTION 4.1 PROVISION OF CORPORATE RECORDS.

          (a) Other than in circumstances in which indemnification is sought
pursuant to Article III (in which event the provisions of such Article will
govern), after the Distribution Date, upon the prior written request by ST for
specific and identified agreements, documents, books, records or files
(collectively, "Records") which relate to (x) ST or the conduct of the ST
Business up to the Effective Time, or (y) any Ancillary Agreement to which IMS
and ST are parties, as applicable, IMS shall arrange, as soon as reasonably
practicable following the receipt of such request, for the provision of
appropriate copies of such Records (or the originals thereof if the party making
the request has a reasonable need for such originals) in the possession or
control of IMS or any of its Subsidiaries, but only to the extent such items are
not already in the possession or control of the requesting party.

          (b) Other than in circumstances in which indemnification is sought
pursuant to Article III (in which event the provisions of such Article will
govern), after the Distribution Date, upon the prior written request by IMS for
specific and identified Records which relate to (x) IMS or the conduct of the
IMS Business up to the Effective Time, or (y) any Ancillary Agreement to which
ST and IMS are parties, as applicable, ST shall arrange, as soon as reasonably
practicable following the receipt of such request, for the provision of
appropriate copies of such Records (or the originals thereof if the party making
the request has a reasonable need for such originals) in the possession or
control of ST or any of its Subsidiaries, but only to the extent such items are
not already in the possession or control of the requesting party.

      SECTION 4.2 ACCESS TO INFORMATION. Other than in circumstances in which
indemnification is sought pursuant to Article III (in which event the provisions
of such Article will govern), from and after the Distribution Date, each of IMS
and ST shall afford to the other and its authorized accountants, counsel and
other designated representatives reasonable access during normal business hours,
subject to appropriate restrictions for classified, privileged or confidential
information, to the personnel, properties, books and records of such party and
its Subsidiaries insofar as such access is reasonably required by the other
party and relates to (x) such other party or the conduct of its business prior
to the Effective Time or (y) any Ancillary Agreement to which each of the party
requesting such access and the party requested to grant such access are parties.

                                      -27-
<PAGE>

      SECTION 4.3 REIMBURSEMENT; OTHER MATTERS. Except to the extent otherwise
contemplated by any Ancillary Agreement, a party providing Records or access to
information to the other party under this Article IV shall be entitled to
receive from the recipient, upon the presentation of invoices therefor, payments
for such amounts, relating to supplies, disbursements and other out-of-pocket
expenses, as may be reasonably incurred in providing such Records or access to
information.

      SECTION 4.4 CONFIDENTIALITY. Each of (i) IMS and its Subsidiaries and (ii)
ST and its Subsidiaries shall not use or permit the use of (without the prior
written consent of the other) and shall keep, and shall cause its consultants
and advisors to keep, confidential all information concerning the other parties
in its possession, its custody or under its control (except to the extent that
(A) such information has been in the public domain through no fault of such
party or (B) such information has been later lawfully acquired from other
sources by such party or (C) this Agreement or any other Ancillary Agreement or
any other agreement entered into pursuant hereto permits the use or disclosure
of such information) to the extent such information (w) relates to or was
acquired during the period up to the Effective Time, (x) relates to any
Ancillary Agreement, (y) is obtained in the course of performing services for
the other party pursuant to any Ancillary Agreement, or (z) is based upon or is
derived from information described in the preceding clauses (w), (x) or (y), and
each party shall not (without the prior written consent of the other) otherwise
release or disclose such information to any other person, except such party's
auditors and attorneys, unless compelled to disclose such information by
judicial or administrative process or unless such disclosure is required by law
and such party has used commercially reasonable efforts to consult with the
other affected party or parties prior to such disclosure.

      SECTION 4.5 PRIVILEGED MATTERS. The parties hereto recognize that legal
and other professional services that have been and will be provided prior to the
Distribution Date have been and will be rendered for the benefit of each of IMS,
the members of the IMS Group and the members of the ST Group, and that each of
IMS, the members of the IMS Group and the members of the ST Group should be
deemed to be the client for the purposes of asserting all privileges which may
be asserted under applicable law. To allocate the interests of each party in the
information as to which any party is entitled to assert a privilege, the parties
agree as follows:

          (a) IMS shall be entitled, in perpetuity, to control the assertion or
waiver of all privileges in connection with privileged information which relates
solely to the IMS Business, whether or not the privileged information is in the
possession of or under the control of IMS or ST. IMS shall also be entitled, in
perpetuity, to control the assertion or waiver of all privileges in connection
with privileged information that relates solely to the subject matter of any
claims constituting IMS Liabilities, now pending or which may be asserted in the
future, in any lawsuits or other proceedings initiated against or by IMS,
whether or not the privileged information is in the possession of or under the
control of IMS or ST.

          (b) ST shall be entitled, in perpetuity, to control the assertion or
waiver of all privileges in connection with privileged information which relates
solely to the ST Business, whether or not the privileged information is in the
possession of or under the control of IMS or ST. ST shall also be entitled, in
perpetuity, to control the assertion or waiver of all privileges in connection
with privileged information which relates solely to the subject matter of any
claims constituting ST Liabilities, now pending or which may be asserted in the
future, in any lawsuits or other proceedings initiated against or by ST whether
or not the privileged information is in the possession of or under the control
of IMS or ST.

                                      -28-
<PAGE>

          (c) The parties hereto agree that they shall have a shared privilege,
with equal right to assert or waive, subject to the restrictions in this Section
4.5, with respect to all privileges not allocated pursuant to the terms of
Sections 4.5(a) and (b). All privileges relating to any claims, proceedings,
litigation, disputes, or other matters which involve both IMS and ST in respect
of which both parties retain any responsibility or liability under this
Agreement, shall be subject to a shared privilege among them.

          (d) No party hereto may waive any privilege which could be asserted
under any applicable law, and in which any other party hereto has a shared
privilege, without the consent of the other party, except to the extent
reasonably required in connection with any litigation with third-parties or as
provided in subsection (e) below. Consent shall be in writing, or shall be
deemed to be granted unless written objection is made within twenty (20) days
after notice upon the other party requesting such consent.

          (e) In the event of any litigation or dispute between or among any of
the parties hereto, any party and a Subsidiary of another party hereto, or a
Subsidiary of one party hereto and a Subsidiary of another party hereto, either
such party may waive a privilege in which the other party has a shared
privilege, without obtaining the consent of the other party, provided that such
waiver of a shared privilege shall be effective only as to the use of
information with respect to the litigation or dispute between the parties and/or
their Subsidiaries, and shall not operate as a waiver of the shared privilege
with respect to third parties.

          (f) If a dispute arises between or among the parties hereto or their
respective Subsidiaries regarding whether a privilege should be waived to
protect or advance the interest of any party, each party agrees that it shall
negotiate in good faith, shall endeavor to minimize any prejudice to the rights
of the other parties, and shall not unreasonably withhold consent to any request
for waiver by another party. Each party hereto specifically agrees that it will
not withhold consent to waiver for any purpose except to protect its own
legitimate interests.

          (g) Upon receipt by any party hereto or by any Subsidiary thereof of
any subpoena, discovery or other request which arguably calls for the production
or disclosure of information subject to a shared privilege or as to which
another party has the sole right hereunder to assert a privilege, or if any
party obtains knowledge that any of its or any of its Subsidiaries' current or
former directors, officers, agents or employees have received any subpoena,
discovery or other requests which arguably calls for the production or
disclosure of such privileged information, such party shall promptly notify the
other party or parties of the existence of the request and shall provide the
other party or parties a reasonable opportunity to review the information and to
assert any rights it or they may have under this Section 4.5 or otherwise to
prevent the production or disclosure of such privileged information.

          (h) The transfer of all Records and other information pursuant to this
Agreement is made in reliance on the agreement of IMS and ST, as set forth in
Sections 4.4 and 4.5, to maintain the confidentiality of privileged information
and to assert and maintain all applicable privileges. The access to information
being granted pursuant to Sections 4.1 and 4.2 hereof, the agreement to provide
witnesses and individuals pursuant to Sections 2.10 and 3.3 hereof, the
furnishing of notices and documents and other cooperative efforts contemplated
by Section 3.3 hereof, and the transfer of privileged information between and
among the parties and their respective Subsidiaries pursuant to this Agreement
shall not be deemed a waiver of any privilege that has been or may be asserted
under this Agreement or otherwise.

                                      -29-
<PAGE>

      SECTION 4.6 OWNERSHIP OF INFORMATION. Any information owned by one party
or any of its Subsidiaries that is provided to a requesting party pursuant to
Article III or this Article IV shall be deemed to remain the property of the
providing party. Unless specifically set forth herein, nothing contained in this
Agreement shall be construed as granting or conferring rights of license or
otherwise in any such information.

      SECTION 4.7 LIMITATION OF LIABILITY. (a) No party shall have any liability
to any other party in the event that any information exchanged or provided
pursuant to this Agreement which is an estimate or forecast, or which is based
on an estimate or forecast, is found to be inaccurate.

          (b) Other than in connection with Section 2.2, no party or any
Subsidiary thereof shall have any liability or claim against any other party or
any Subsidiary of any other party based upon, arising out of or resulting from
any agreement, arrangement, course of dealing or understanding existing on or
prior to the Distribution Date (other than this Agreement or any Ancillary
Agreement or any agreement entered into in connection herewith or in order to
consummate the transactions contemplated hereby or thereby), unless such
agreement, arrangement, course of dealing or understanding is listed on Schedule
4.7(b) hereto, and any such liability or claim, whether or not in writing, which
is not reflected on such Schedule, is hereby irrevocably cancelled, released and
waived.

      SECTION 4.8 OTHER AGREEMENTS PROVIDING FOR EXCHANGE OF INFORMATION. The
rights and obligations granted under this Article IV are subject to any specific
limitations, qualifications or additional provisions on the sharing, exchange or
confidential treatment of information set forth in any Ancillary Agreement.

                                   ARTICLE V
                             ADMINISTRATIVE SERVICES

      SECTION 5.1 PERFORMANCE OF SERVICES. Beginning on the Distribution Date,
IMS will provide, or cause one or more of its Subsidiaries to provide, to ST and
its Subsidiaries such services on such terms as may be set forth in the
Corporate Services Agreement and the Shared Transaction Services Agreements.
Except as otherwise set forth in the Corporate Services Agreement, the Shared
Transaction Services Agreements or any Schedules thereto, IMS will use (and will
cause its Subsidiaries to use) commercially reasonable efforts to provide such
services to ST and its Subsidiaries in a satisfactory and timely manner and as
further specified in such Corporate Services Agreement or the Shared Transaction
Services Agreements.

      SECTION 5.2 INDEPENDENCE. Unless otherwise agreed in writing, all
employees and representatives of IMS and its Subsidiaries providing services to
ST and its Subsidiaries will be deemed for purposes of all compensation and
employee benefits matters to be employees or representatives of IMS and its
Subsidiaries and not employees or representatives of ST and its Subsidiaries. In
performing such services, such employees and representatives will be under the
direction, control and supervision of IMS and its Subsidiaries (and not ST and
its Subsidiaries) and IMS and its Subsidiaries will have the sole right to
exercise all authority with respect to the employment (including, without
limitation, termination of employment), assignment and compensation of such
employees and representatives.

      SECTION 5.3 NON-EXCLUSIVITY. Nothing in this Agreement precludes ST from
obtaining, in whole or in part, services of any nature that may be obtainable
from its own employees or from providers other than IMS and its Subsidiaries.

                                      -30-
<PAGE>

                                   ARTICLE VI
                               DISPUTE RESOLUTION

      SECTION 6.1 NEGOTIATION. In the event of a controversy, dispute or claim
arising out of, in connection with, or in relation to the interpretation,
performance, nonperformance, validity or breach of this Agreement or otherwise
arising out of, or in any way related to this Agreement or the transactions
contemplated hereby, including, without limitation, any claim based on contract,
tort, statute or constitution (but excluding any controversy, dispute or claim
arising out of any agreement relating to the use or lease of real property if
any third party is a party to such controversy, dispute or claim) (collectively,
"Agreement Disputes"), the Agreement Dispute shall be negotiated in good faith
for a reasonable period of time by the local managers concerned (or the
equivalent thereof) of the parties, provided that such reasonable period of time
shall not exceed 15 days from the time the parties began such negotiations.
Should there be no resolution of an Agreement Dispute within a reasonable period
of time by such local managers (or the equivalent thereof) of the parties, the
Agreement Dispute shall be negotiated in good faith for a reasonable period of
time by the general counsels of the parties, provided that such reasonable
period of time shall not, unless otherwise agreed by the parties in writing,
exceed 15 days from the time the general counsels began such negotiations.
Should there be no resolution of an Agreement Dispute within a reasonable period
of time by the general counsels of the parties, the Agreement Dispute shall be
negotiated in good faith for a reasonable period of time by the chief executive
officers of the parties, or their respective designees, provided that such
reasonable period of time shall not, unless otherwise agreed by the parties in
writing, exceed 30 days from the time the chief executive officers of the
parties, or their respective designees, began such negotiations; provided
further that in the event of any arbitration in accordance with Section 6.2
hereof, the parties shall not assert the defenses of statute of limitations and
laches arising for the period beginning after the date the parties began
negotiations hereunder, and any contractual time period or deadline under this
Agreement or any Ancillary Agreement to which such Agreement Dispute relates
shall not be deemed to have passed until such Agreement Dispute has been
resolved.

      SECTION 6.2 ARBITRATION. If after such reasonable period such local
managers concerned (or the equivalent thereof), general counsels or chief
executive officers, or their respective designees are unable to settle such
Agreement Dispute (and in any event, unless otherwise agreed in writing by the
parties, after 60 days have elapsed from the time the parties began such
negotiations), such Agreement Dispute shall be determined, at the request of any
party, by arbitration conducted in New York City, before and in accordance with
the then-existing International Arbitration Rules of the American Arbitration
Association (the "Rules"). In any dispute between the parties hereto, the number
of arbitrators shall be one. Any judgment or award rendered by the arbitrator
shall be final, binding and nonappealable (except upon grounds specified in 9
U.S.C. ss.10(a) as in effect on the date hereof). If the parties are unable to
agree on the arbitrator, the arbitrator shall be selected in accordance with the
Rules; provided that the arbitrator shall be a U.S. national. Any controversy
concerning whether an Agreement Dispute is an arbitrable Agreement Dispute,
whether arbitration has been waived, whether an assignee of this Agreement is
bound to arbitrate, or as to the interpretation of enforceability of this
Article VI shall be determined by the arbitrator. In resolving any dispute, the
parties intend that the arbitrator apply the substantive laws of the State of
New York, without regard to the choice of law principles thereof. The parties
intend that the provisions to arbitrate set forth herein be valid, enforceable
and irrevocable. The parties agree to comply with any award made in any such
arbitration proceeding that has become final in accordance with the Rules and
agree to enforcement of or entry of judgment upon such award, by any court of
competent jurisdiction, including (a) the Supreme Court of the State of New
York, New York County, or (b) the United

                                      -31-
<PAGE>

States District Court for the Southern District of New York, in accordance with
Section 8.17 hereof. The arbitrator shall be entitled, if appropriate, to award
any remedy in such proceedings, including, without limitation, monetary damages,
specific performance and all other forms of legal and equitable relief;
provided, however, the arbitrator shall not be entitled to award punitive
damages. Without limiting the provisions of the Rules, unless otherwise agreed
in writing by or among the parties or permitted by this Agreement, the parties
shall keep confidential all matters relating to the arbitration or the award,
provided such matters may be disclosed (i) to the extent reasonably necessary in
any proceeding brought to enforce the award or for entry of a judgment upon the
award and (ii) to the extent otherwise required by law. Notwithstanding Article
32 of the Rules, the party other than the prevailing party in the arbitration
shall be responsible for all of the costs of the arbitration, including legal
fees and other costs specified by such Article 32. Nothing contained herein is
intended to or shall be construed to prevent any party, in accordance with
Article 22(3) of the Rules or otherwise, from applying to any court of competent
jurisdiction for interim measures or other provisional relief in connection with
the subject matter of any Agreement Disputes.

      SECTION 6.3 CONTINUITY OF SERVICE AND PERFORMANCE. Unless otherwise agreed
in writing, the parties will continue to provide service and honor all other
commitments under this Agreement and each Ancillary Agreement during the course
of dispute resolution pursuant to the provisions of this Article VI with respect
to all matters not subject to such dispute, controversy or claim.

                                  ARTICLE VII
                                    INSURANCE

      SECTION 7.1 POLICIES AND RIGHTS INCLUDED WITHIN ASSETS; ASSIGNMENT OF
POLICIES. (a) POLICY Rights. The ST Assets shall include (i) any and all rights
of an insured party under each of the Shared Policies, subject to the terms of
such Shared Policies and any limitations or obligations of ST contemplated by
this Article VII, specifically including rights of indemnity and the right to be
defended by or at the expense of the insurer, with respect to all claims, suits,
actions, proceedings, injuries, losses, liabilities, damages and expenses
incurred or claimed to have been incurred prior to the Distribution Date by any
party in or in connection with the conduct of the ST Business or, to the extent
any claim is made against ST or any of its Subsidiaries, the conduct of the IMS
Business, and which claims, suits, actions, proceedings, injuries, losses,
liabilities, damages and expenses may arise out of an insured or insurable
occurrence under one or more of such Shared Policies.

          (b) ASSIGNMENT OF SHARED POLICIES. Subject to the terms and conditions
hereof, ST hereby assigns, transfers and conveys to IMS all of ST's right, title
and interest in and to any and all of the Shared Policies, including, without
limitation, the right of indemnity, the right to be defended by or at the
expense of the insurer and the right to any applicable Insurance Proceeds
thereunder; and IMS and ST shall use their commercially reasonable efforts to
obtain any required consents of insurers to the assignment contemplated by this
paragraph.

      SECTION 7.2 POST-DISTRIBUTION DATE CLAIMS. If, subsequent to the
Distribution Date, any person shall assert a claim against ST or any of its
Subsidiaries (including, without limitation, where ST or its Subsidiaries are
joint defendants with other persons) with respect to any claim, suit, action,
proceeding, injury, loss, liability, damage or expense incurred or claimed to
have been incurred prior to the Distribution Date in or in connection with the
conduct of the ST Business or, to the extent any claim is made against ST or any
of its Subsidiaries (including, without limitation, where ST or its Subsidiaries
are joint defendants with other persons), in

                                      -32-
<PAGE>

connection with the conduct of the IMS Business, and which claim, suit, action,
proceeding, injury, loss, liability, damage or expense may arise out of an
insured or insurable occurrence under one or more of the Shared Policies, IMS
shall, at the time such claim is asserted, to the extent any such Policy may
require that Insurance Proceeds thereunder be collected directly by the named
insured or anyone other than the party against whom the Insured Claim is
asserted, be deemed to designate, without need of further documentation, ST as
the agent and attorney-in-fact to assert and to collect any related Insurance
Proceeds under such Shared Policy.

      SECTION 7.3 ADMINISTRATION; OTHER MATTERS. (a) ADMINISTRATION. From and
after the Distribution Date, IMS shall be responsible for (i) Insurance
Administration of the Shared Policies and (ii) Claims Administration under such
Shared Policies with respect to IMS Liabilities and ST Liabilities; provided
that the assumption of such responsibilities by IMS is in no way intended to
limit, inhibit or preclude any right to insurance coverage for any Insured Claim
of a named insured under such Policies as contemplated by the terms of this
Agreement; provided further that IMS' assumption of the administrative
responsibilities for the Shared Policies shall not relieve the party submitting
any Insured Claim of the primary responsibility for reporting such Insured Claim
accurately, completely and in a timely manner or of such party's authority to
settle any such Insured Claim within any period permitted or required by the
relevant Policy; and provided further that all direct or indirect communication
with insurers relating to the Shared Policies shall be conducted by IMS. IMS may
discharge its administrative responsibilities under this Section 7.3 by
contracting for the provision of services by independent parties. Each of the
parties hereto shall administer and pay any costs relating to defending its
respective Insured Claims under Shared Policies to the extent such defense costs
are not covered under such Policies and shall be responsible for obtaining or
reviewing the appropriateness of releases upon settlement of its respective
Insured Claims under Shared Policies. The disbursements, out-of-pocket expenses
and direct and indirect costs of employees or agents of IMS relating to Claims
Administration and Insurance Administration contemplated by this Section 7.3(a)
shall be for ST's account if they relate to ST Liabilities and for IMS' account
if they relate to IMS Liabilities.

          (b) EXCEEDING POLICY LIMITS. Except as set forth in this Section
7.3(b), IMS and ST shall not be liable to one another for claims not reimbursed
by insurers for any reason not within the control of IMS or ST, as the case may
be, including, without limitation, coinsurance provisions, deductibles, quota
share deductibles, self-insured retentions, bankruptcy or insolvency of an
insurance carrier, Shared Policy limitations or restrictions, any coverage
disputes, any failure to timely claim by IMS or ST or any defect in such claim
or its processing, provided that ST shall be responsible for the amount of the
difference, if any, between the deductible set forth in any Shared Policy and
the deductible allocable to IMS as set forth in Schedule 7.3(b) hereto.

          (c) ALLOCATION OF INSURANCE PROCEEDS. Insurance Proceeds received with
respect to claims, costs and expenses under the Shared Policies shall be paid to
IMS, which shall thereafter administer the Shared Policies by paying the
Insurance Proceeds, as appropriate, to ST with respect to ST Liabilities and to
IMS with respect to IMS Liabilities. Payment of the allocable portions of
indemnity costs of Insurance Proceeds resulting from such Policies will be made
by IMS to the appropriate party upon receipt from the insurance carrier. In the
event that the aggregate limits on any Shared Policies are exceeded by the
aggregate of outstanding Insured Claims by both of the parties hereto, the
parties agree to allocate the Insurance Proceeds received thereunder based upon
their respective percentage of the total of their bona fide claims which were
covered under such Shared Policy (their "allocable portion of Insurance
Proceeds"), and any party who has received Insurance Proceeds in excess of such
party's allocable portion of Insurance Proceeds shall pay to the other party the
appropriate amount so that each party will have received its allocable portion
of Insurance Proceeds pursuant hereto. Each of the parties

                                      -33-
<PAGE>

agrees to use commercially reasonable efforts to maximize available coverage
under those Shared Policies applicable to it, and to take all commercially
reasonable steps to recover from all other responsible parties in respect of an
Insured Claim to the extent coverage limits under a Shared Policy have been
exceeded or would be exceeded as a result of such Insured Claim.

          (d) ALLOCATION OF DEDUCTIBLES. In the event that both parties have
bona fide claims under any Shared Policy for which a deductible is payable, the
parties agree that the aggregate amount of the deductible paid shall be borne by
the parties in the same proportion which the Insurance Proceeds received by each
such party bears to the total Insurance Proceeds received under the applicable
Shared Policy (their "allocable share of the deductible"), and any party who has
paid more than such share of the deductible shall be entitled to receive from
the other party an appropriate amount so that each party has borne its allocable
share of the deductible pursuant hereto. For purposes of this Section 7.3(d),
the amount of the relevant deductible under any Shared Policy shall be that set
forth in Schedule 7.3(b) hereto.

          (e) Effective as of the Distribution Date, each of ST and IMS shall be
responsible for its applicable deductible for workers' compensation, general
liability and automobile liability claims as set forth in Schedule 7.3(e).

      SECTION 7.4 AGREEMENT FOR WAIVER OF CONFLICT AND SHARED DEFENSE. In the
event that Insured Claims of both of the parties hereto exist relating to the
same occurrence, the parties shall jointly defend and waive any conflict of
interest necessary to the conduct of the joint defense. Nothing in this Article
VII shall be construed to limit or otherwise alter in any way the obligations of
the parties to this Agreement, including those created by this Agreement, by
operation of law or otherwise.

      SECTION 7.5 COOPERATION. The parties agree to use their commercially
reasonable efforts to cooperate with respect to the various insurance matters
contemplated by this Agreement.

                                  ARTICLE VIII
                                  MISCELLANEOUS

      SECTION 8.1 COMPLETE AGREEMENT; CONSTRUCTION. This Agreement, including
the Exhibits and Schedules, and the Ancillary Agreements shall constitute the
entire agreement between the parties with respect to the subject matter hereof
and shall supersede all previous negotiations, commitments and writings with
respect to such subject matter. In the event of any inconsistency between this
Agreement and any Schedule hereto, the Schedule shall prevail. Other than
Section 2.1(j), Section 2.8, Section 4.5 and Article VI, which shall prevail
over any inconsistent or conflicting provisions in any Ancillary Agreement,
notwithstanding any other provisions in this Agreement to the contrary, in the
event and to the extent that there shall be a conflict between the provisions of
this Agreement and the provisions of any Ancillary Agreement, such Ancillary
Agreement shall control.

      SECTION 8.2 ANCILLARY AGREEMENTS. Subject to the last sentence of Section
8.1, this Agreement is not intended to address, and should not be interpreted to
address, the matters specifically and expressly covered by the Ancillary
Agreements.

      SECTION 8.3 COUNTERPARTS. This Agreement may be executed in one or more
counterparts, all of which shall be considered one and the same agreement, and
shall become

                                      -34-
<PAGE>

effective when one or more such counterparts have been signed by
each of the parties and delivered to the other parties.

      SECTION 8.4 SURVIVAL OF AGREEMENTS. Except as otherwise contemplated by
this Agreement, all covenants and agreements of the parties contained in this
Agreement shall survive the Distribution Date.

      SECTION 8.5 EXPENSES. Except as set forth on Schedule 8.5 or as otherwise
contemplated in this Agreement or any Ancillary Agreement, all costs and
expenses incurred with the Distribution, which includes the preparation,
execution and delivery of the Information Statement (including any registration
statement on Form 10 of which such Information Statement may be a part) shall be
charged to and paid by IMS; PROVIDED, HOWEVER, that the costs and expenses
associated with the implementation and consummation of the transactions
contemplated hereby or by any Ancillary Agreement, including, without
limitation, name changes, trademark registrations, establishment of benefit
plans and compensation to benefits consultants will be charged to and paid by
ST.

      SECTION 8.6 PAYMENTS. Except as otherwise contemplated in this Agreement
or any Ancillary Agreement, all payments to be made by IMS or ST under this
Agreement shall be made in United States dollars within the United States.

      SECTION 8.7 NOTICES. All notices and other communications hereunder shall
be in writing and hand delivered or mailed by registered or certified mail
(return receipt requested) or sent by any means of electronic message
transmission with delivery confirmed (by voice or otherwise) to the parties at
the following addresses (or at such other addresses for a party as shall be
specified by like notice) and will be deemed given on the date on which such
notice is received:

                  (i)      if to IMS, to:

                  IMS Health Incorporated
                  200 Nyala Farms
                  Westport, CT 06880
                  Telecopy: (203) 222-4313
                  Attn: General Counsel; and

                  (ii)     if to ST, to:

                  Synavant Inc.

                  3445 Peachtree Rd., NE, Suite 1400
                  Atlanta, GA 30326
                  Telecopy: (404) 841-______
                  Attn:  Chief Financial Officer.

      SECTION 8.8 WAIVERS. The failure of any party to require strict
performance by any other party of any provision in this Agreement will not waive
or diminish that party's right to demand strict performance thereafter of that
or any other provision hereof.

                                      -35-
<PAGE>

      SECTION 8.9 AMENDMENTS. Subject to the terms of Section 8.12 hereof, this
Agreement may not be modified or amended except by an agreement in writing
signed by each of the parties hereto.

      SECTION 8.10 ASSIGNMENT. (a) This Agreement shall not be assignable, in
whole or in part, directly or indirectly, by any party hereto without the prior
written consent of the other parties hereto, and any attempt to assign any
rights or obligations arising under this Agreement without such consent shall be
void.

          (b) IMS will not distribute to its stockholders any interest in any
IMS Business Entity, by way of a spin-off distribution, split-off or exchange of
interests in a IMS Business Entity for any interest in IMS held by IMS
stockholders, or any similar transaction or transactions, unless the distributed
IMS Business Entity undertakes to ST to be jointly and severally liable for all
IMS Liabilities hereunder.

          (c) ST will not distribute to its stockholders any interest in any ST
Business Entity, by way of a spin-off distribution, split-off or exchange of
interests in a ST Business Entity for any interest in ST held by ST
stockholders, or any similar transaction or transactions, unless the distributed
ST Business Entity undertakes to IMS to be jointly and severally liable for all
ST Liabilities hereunder.

      SECTION 8.11 SUCCESSORS AND ASSIGNS. The provisions to this Agreement
shall be binding upon, inure to the benefit of and be enforceable by the parties
and their respective successors and permitted assigns.

      SECTION 8.12 TERMINATION. This Agreement (including, without limitation,
Article III hereof) may be terminated and the Distribution may be amended,
modified or abandoned at any time prior to the Distribution by and in the sole
discretion of IMS without the approval of ST or the shareholders of IMS. In the
event of such termination, no party shall have any liability of any kind to any
other party or any other person. After the Distribution, this Agreement may not
be terminated except by an agreement in writing signed by the parties; provided,
however, that Article III shall not be terminated or amended after the
Distribution in respect of the third party beneficiaries thereto without the
consent of such persons.

      SECTION 8.13 SUBSIDIARIES. Each of the parties hereto shall cause to be
performed, and hereby guarantees the performance of, all actions, agreements and
obligations set forth herein to be performed by any Subsidiary of such party or
by any entity that is contemplated to be a Subsidiary of such party on and after
the Distribution Date.

      SECTION 8.14 THIRD PARTY BENEFICIARIES. Except as provided in Article III
relating to Indemnitees, this Agreement is solely for the benefit of the parties
hereto and their respective Subsidiaries and Affiliates and should not be deemed
to confer upon third parties any remedy, claim, liability, reimbursement, claim
of action or other right in excess of those existing without reference to this
Agreement.

      SECTION 8.15 TITLE AND HEADINGS. Titles and headings to sections herein
are inserted for the convenience of reference only and are not intended to be a
part of or to affect the meaning or interpretation of this Agreement.

                                      -36-
<PAGE>

      SECTION 8.16 EXHIBITS AND SCHEDULES. The Exhibits and Schedules shall be
construed with and as an integral part of this Agreement to the same extent as
if the same had been set forth verbatim herein.

      SECTION 8.17 GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK APPLICABLE TO
CONTRACTS MADE AND TO BE PERFORMED IN THE STATE OF NEW YORK.

      SECTION 8.18 CONSENT TO JURISDICTION. Without limiting the provisions of
Article VI hereof, each of the parties irrevocably submits to the exclusive
jurisdiction of (a) the Supreme Court of the State of New York, New York County,
and (b) the United States District Court for the Southern District of New York,
for the purposes of any suit, action or other proceeding arising out of this
Agreement or any transaction contemplated hereby. Each of the parties agrees to
commence any action, suit or proceeding relating hereto either in the United
States District Court for the Southern District of New York or if such suit,
action or other proceeding may not be brought in such court for jurisdictional
reasons, in the Supreme Court of the State of New York, New York County. Each of
the parties further agrees that service of any process, summons, notice or
document by U.S. registered mail to such party's respective address set forth
above shall be effective service of process for any action, suit or proceeding
in New York with respect to any matters to which it has submitted to
jurisdiction in this Section 8.18. Each of the parties irrevocably and
unconditionally waives any objection to the laying of venue of any action, suit
or proceeding arising out of this Agreement or the transactions contemplated
hereby in (i) the Supreme Court of the State of New York, New York County, or
(ii) the United States District Court for the Southern District of New York, and
hereby further irrevocably and unconditionally waives and agrees not to plead or
claim in any such court that any such action, suit or proceeding brought in any
such court has been brought in an inconvenient forum.

      SECTION 8.19 SEVERABILITY. In the event any one or more of the provisions
contained in this Agreement should be held invalid, illegal or unenforceable in
any respect, the validity, legality and enforceability of the remaining
provisions contained herein and therein shall not in any way be affected or
impaired thereby. The parties shall endeavor in good-faith negotiations to
replace the invalid, illegal or unenforceable provisions with valid provisions,
the economic effect of which comes as close as possible to that of the invalid,
illegal or unenforceable provisions.

                                      -37-
<PAGE>

         IN WITNESS WHEREOF, the parties have caused this Agreement to be duly
executed as of the day and year first above written.

                                 IMS HEALTH INCORPORATED

                                 By:_________________________
                                    Name:
                                    Title:

                                 SYNAVANT INC.

                                 By:_________________________
                                    Name:
                                    Title:

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