Document:

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                                                                    Exhibit 4.20

                              PERFORMANCE GUARANTY

                                December 31, 2002

Wilmington Trust Company, as Trustee
1100 N. Market Street
Wilmington, Delaware 19890

         Re:      GE Commercial Distribution Finance Corporation

Ladies and Gentlemen:

      Reference is hereby made to (i) the Amended and Restated Pooling and
Servicing Agreement, dated as of April 1, 2000, as amended as of December 31,
2002 (as the same may be further amended, supplemented or modified from time to
time, the "PSA"), among CDF Financing, L.L.C. ("LLC"), as Seller, GE Commercial
Distribution Finance Corporation ("CDF"), as Servicer and Wilmington Trust
Company, as Trustee (in such capacity, together with any successor in such
capacity, the "Trustee") and (ii) the Receivables Contribution and Sale
Agreement, dated as of December 1, 1993, amended and restated as of March 1,
1994, amended as of January 24, 1996, amended and restated as of October 1, 1996
and amended as of December 31, 2002 (as the same may be further amended,
supplemented or modified from time to time, the "Receivables Contribution and
Sale Agreement"), among CDF, as Seller (in such capacity, the "Originator"), and
Deutsche Floorplan Receivables, L.P. ("Limited Partnership"). Unless the context
otherwise requires, capitalized terms used in this performance guaranty
("Performance Guaranty") and not otherwise defined herein shall have the
meanings provided in the PSA or the Receivables Contribution and Sale Agreement,
as applicable.

      1. Guaranty. General Electric Capital Corporation ("GECC" or "Performance
Guarantor") hereby unconditionally and irrevocably undertakes and agrees with
and for the benefit of the Trustee to cause the due performance and observance
by the Servicer (for so long as CDF or any Affiliate of GECC is the Servicer
under the PSA) and the Originator of all of the terms, covenants, agreements and
undertakings on the part of the Servicer, to be performed or observed by the
Servicer under the PSA and all of the Supplements, and on the part of the
Originator to be performed and observed by the Originator under the Receivables
Contribution and Sale Agreement (the PSA, the Supplements, and the Receivables
Contribution and Sale Agreement, altogether, the "Agreements"), in accordance
with the terms thereof including any agreement of the Servicer or Originator to
pay any money under the Agreements (such terms, covenants, agreements and
undertakings on the part of the Servicer and the Originator to be performed or
observed by the Servicer and the Originator being collectively called the
"Guaranteed Obligations"). In the event that the Servicer or the Originator, as
the case may be, shall fail in any manner whatsoever to perform or observe any
of their respective

                                                            Performance Guaranty

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Guaranteed Obligations when the same shall be required to be performed or
observed by the Servicer or the Originator, as the case may be, under the
applicable Agreements (after giving effect to any cure period), then the
Performance Guarantor will itself duly perform or observe, or cause to be duly
performed or observed, such Guaranteed Obligation, and it shall not be a
condition to the accrual of the obligation of the Performance Guarantor
hereunder to perform or observe any Guaranteed Obligation (or to cause the same
to be performed or observed) that the Trustee shall have first made any request
of or demand upon or given any notice to the Performance Guarantor or to the
Servicer or the Originator or their successors or assigns, or have instituted
any action or proceeding against the Performance Guarantor or the Servicer or
the Originator or their successors or assigns in respect thereof.
Notwithstanding anything to the contrary contained herein, the obligations of
the Performance Guarantor hereunder in respect of the Servicer and the
Originator are expressly limited to the Guaranteed Obligations.

      2.    Enforcement. The Trustee may proceed to enforce the obligations of
the Performance Guarantor under this Performance Guaranty without first pursuing
or exhausting any right or remedy which the Trustee may have against the
Servicer, the Originator, any other Person or any collateral.

      3.    Obligations Absolute. To the extent permitted by law, the
Performance Guarantor will perform its obligations under this Performance
Guaranty regardless of any law now or hereafter in effect in any jurisdiction
affecting any of the terms of this Performance Guaranty or the Agreements or any
document delivered in connection with this Performance Guaranty and the
Agreements or the rights of the Trustee with respect thereto. The obligations of
the Performance Guarantor under this Performance Guaranty shall be absolute and
unconditional irrespective of:

      (i)   any lack of validity or enforceability or the discharge or
disaffirmance (by any Person, including a trustee in bankruptcy) of the
Guaranteed Obligations, this Performance Guaranty, the Agreements or any
Receivable or any document or any other agreement or instrument relating
thereto;

      (ii)  any exchange, release or non-perfection of any collateral or any
release or amendment or waiver of or consent to departure from any other
guaranty, for all or any of the Guaranteed Obligations;

      (iii) any failure to obtain any authorization or approval from or other
action by, or to notify or file with, any Governmental Authority or regulatory
body required in connection with the performance of such obligations by the
Servicer or the Originator; or

      (iv)  any impossibility or impracticality of performance, illegality,
force majeure, any act of any governmental or any other circumstance which might
constitute a legal or equitable defense available to, or a discharge of, the
Servicer, the Originator or the Performance Guarantor, or any other
circumstance, event or happening whatsoever, whether foreseen or unforeseen and
whether similar or dissimilar to anything referred to above in this Performance
Guaranty.

                                                            Performance Guaranty

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      The Performance Guarantor further agrees that its obligations under this
Performance Guaranty shall not be limited by any valuation or estimation made in
connection with any proceedings involving the Servicer, the Originator or the
Performance Guarantor filed under Title 11 of the United States Code, as amended
(the "Bankruptcy Code"), whether pursuant to Section 502 of the Bankruptcy Code
or any other Section thereof. The Performance Guarantor further agrees that the
Trustee shall not be under any obligation to marshall any assets in favor of or
against or in payment of any or all of the Guaranteed Obligations. The
Performance Guarantor further agrees that, to the extent that a payment or
payments are made by or on behalf of the Servicer or the Originator, which
payment or payments or any part thereof are subsequently invalidated, declared
to be fraudulent or preferential, set aside and/or required to be repaid to the
Servicer, the Originator, or the estate, trustee, receiver or any other party
relating to the Servicer or the Originator, including the Performance Guarantor,
under any bankruptcy law, state or federal law, common law or equitable cause
then to the extent of such payment or repayment, the Guaranteed Obligations or
part thereof which had been paid, reduced or satisfied by such amount shall be
reinstated and continued in full force and effect an of the date such initial
payments, reduction or satisfaction occurred. The obligations of the Performance
Guarantor under this Performance Guaranty shall not be discharged except by
performance as provided herein.

      4.    Irrevocability. The Performance Guarantor agrees that its
obligations under this Performance Guaranty shall be irrevocable. In the event
that under applicable law (notwithstanding the Performance Guarantor's agreement
regarding the irrevocable nature of its obligations hereunder) the Performance
Guarantor shall have the right to revoke this Performance Guaranty, this
Performance Guaranty shall continue in full force and effect until a written
revocation hereof specifically referring hereto, signed by the Performance
Guarantor, is actually received by the Trustee at the applicable address
determined in accordance with the PSA. Any such revocation shall not affect the
right of the Trustee to enforce its respective rights under this Performance
Guaranty with respect of any Guaranteed Obligation (including any Guaranteed
Obligation that is contingent or unmatured) which arose on or prior to the date
the aforementioned revocation was received by the Trustee. Without limiting the
foregoing, this Performance Guaranty may not be revoked at any time until the
Termination Date for the last outstanding Series occurs.

      5.    Waiver. The Performance Guarantor hereby waives promptness,
diligence, notice of acceptance and any other notice with respect to any of the
Guaranteed Obligations, this Performance Guaranty, the Agreements, and any other
document related thereto and any requirement that the Trustee exhaust any right
or take any action against the Servicer, any other Person or any collateral.

      6.    Subrogation. The Performance Guarantor will not exercise or assert
any rights which it may acquire by way of subrogation under this Performance
Guaranty unless and until all of the Guaranteed Obligations shall have been paid
and performed in full. If any payment shall be made to the Performance Guarantor
on account of any subrogation

                                                            Performance Guaranty

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rights at any time when all of the Guaranteed Obligations shall not have been
paid and performed in full each and every amount so paid will be held in trust
for the benefit of the Trustee and forthwith be paid to the Trustee, in
accordance with this Performance Guaranty and the Agreements, to be credited and
applied to the Guaranteed Obligations to the extent then unsatisfied, in
accordance with the terms of the Agreements. In the event (i) the Performance
Guarantor shall have satisfied any of the Guaranteed Obligations and (ii) all of
the Guaranteed Obligations shall have been paid and performed in full, the
Trustee will at the Performance Guarantor's request and expense, execute and
deliver to the Performance Guarantor appropriate documents, without recourse and
without representation or warranty of any kind, necessary to evidence or confirm
the transfer by way of subrogation to the Performance Guarantor of the rights of
the Trustee with respect to the Guaranteed Obligations to which the Performance
Guarantor shall have become entitled by way of subrogation.

      7.    Governing Law; Submission to Jurisdiction. (a) THIS PERFORMANCE
GUARANTY SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS
OF THE STATE OF NEW YORK (INCLUDING SECTION 5-1401(1) OF THE GENERAL OBLIGATIONS
LAW OF THE STATE OF NEW YORK, BUT WITHOUT REGARD TO ANY OTHER CONFLICT OF LAW
PROVISIONS OF THE STATE OF NEW YORK).

      (b)   THE PERFORMANCE GUARANTOR HEREBY CONSENTS AND AGREES THAT THE STATE
OR FEDERAL COURTS LOCATED IN THE BOROUGH OF MANHATTAN IN NEW YORK CITY SHALL
HAVE EXCLUSIVE JURISDICTION TO HEAR AND DETERMINE ANY CLAIMS OR DISPUTES
PERTAINING TO THIS PERFORMANCE GUARANTY OR TO ANY MATTER ARISING OUT OF OR
RELATING TO THIS PERFORMANCE GUARANTY; PROVIDED, THAT THE PERFORMANCE GUARANTOR
ACKNOWLEDGES THAT ANY APPEALS FROM THOSE COURTS MAY HAVE TO BE HEARD BY A COURT
LOCATED OUTSIDE OF THE BOROUGH OF MANHATTAN IN NEW YORK CITY; PROVIDED, FURTHER,
THAT NOTHING IN THIS PERFORMANCE GUARANTY SHALL BE DEEMED OR OPERATE TO PRECLUDE
THE TRUSTEE FROM BRINGING SUIT OR TAKING OTHER LEGAL ACTION IN ANY OTHER
JURISDICTION TO ENFORCE A JUDGMENT OR OTHER COURT ORDER IN FAVOR OF THE TRUSTEE.
THE PERFORMANCE GUARANTOR SUBMITS AND CONSENTS IN ADVANCE TO SUCH JURISDICTION
IN ANY ACTION OR SUIT COMMENCED IN ANY SUCH COURT, AND THE PERFORMANCE GUARANTOR
HEREBY WAIVES ANY OBJECTION THAT IT MAY HAVE BASED UPON LACK OF PERSONAL
JURISDICTION, IMPROPER VENUE OR FORUM NON CONVENIENS AND HEREBY CONSENTS TO THE
GRANTING OF SUCH LEGAL OR EQUITABLE RELIEF AS IS DEEMED APPROPRIATE BY SUCH
COURT. THE PERFORMANCE GUARANTOR HEREBY WAIVES PERSONAL SERVICE OF THE SUMMONS,
COMPLAINT AND OTHER PROCESS ISSUED IN ANY SUCH ACTION OR SUIT AND AGREES THAT
SERVICE OF SUCH SUMMONS, COMPLAINT AND OTHER PROCESS MAY BE MADE BY REGISTERED
OR CERTIFIED MAIL ADDRESSED TO THE PERFORMANCE GUARANTOR AND THAT SERVICE SO
MADE SHALL BE DEEMED COMPLETED UPON THE

                                                            Performance Guaranty

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EARLIER OF THE PERFORMANCE GUARANTOR'S ACTUAL RECEIPT THEREOF OR THREE DAYS
AFTER DEPOSIT IN THE UNITED STATES MAIL, PROPER POSTAGE PREPAID. NOTHING IN THIS
PARAGRAPH SHALL AFFECT THE RIGHT OF THE PERFORMANCE GUARANTOR TO SERVE LEGAL
PROCESS IN ANY OTHER MANNER PERMITTED BY LAW.

                               [SIGNATURE FOLLOWS]

                                                            Performance Guaranty

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      IN WITNESS WHEREOF, the Performance Guarantor has caused this Performance
Guaranty to be duly executed as of the day and year first above written.

                                      GENERAL ELECTRIC CAPITAL CORPORATION,
                                      as Performance Guarantor

                                      By: /s/ Matthew Zakrzewski
                                          -------------------------------------
                                          Name: Matthew Zakrzewski
                                          Title: Attorney-in-fact

                                                            Performance Guaranty<PAGE>

                                                                   Exhibit 10.16

                              EMPLOYMENT AGREEMENT

            THIS EMPLOYMENT AGREEMENT ("Agreement") is entered into as of
February 2, 2004, by and between HRB Management, Inc., a Missouri corporation
(the "Company"), and Nicholas J. Spaeth ("Executive").

                                   ARTICLE ONE

                                   EMPLOYMENT

            1.01 - Agreement as to Employment. Effective February 2, 2004 (the
"Employment Date"), the Company hereby employs Executive to serve in the
capacity set forth in Section 1.02, and Executive hereby accepts such employment
by the Company, subject to the terms of this Agreement. The Company reserves the
right, in its sole discretion, to change the title of Executive at any time.

            1.02 - Duties.

            (a) Executive is employed by the Company to serve as its Senior Vice
President, Chief Legal Officer, subject to the authority and direction of the
Board of Directors of the Company and the Chief Executive Officer of H&R Block,
Inc. Subject to the foregoing, Executive will have such authority and
responsibility and duties as stated in the job description for the position of
Senior Vice President, Chief Legal Officer, which has been provided to Executive
on or before the Employment Date. The Company reserves the right to modify,
delete, add, or otherwise change Executive's job responsibilities and job
description, in its sole discretion, at any time. Executive will perform such
other duties, which may be beyond the scope of the job description, as are
assigned to Executive from time to time.

            (b) So long as Executive is employed under this Agreement, Executive
agrees to devote Executive's full business time and efforts exclusively on
behalf of the Company and to competently and diligently discharge Executive's
duties hereunder. Executive will not be prohibited from engaging in such
personal, charitable, or other nonemployment activities that do not interfere
with Executive's full-time employment hereunder and that do not violate the
other provisions of this Agreement or the H&R Block, Inc. Code of Business
Ethics & Conduct, which Executive acknowledges having read and understood.
Executive will comply fully with all reasonable policies of the Company as are
from time to time in effect and applicable to Executive's position. Executive
understands that the business of H&R Block, Inc. ("Block"), the Company, and/or
any other direct or indirect subsidiary of Block (each such other subsidiary an
"Affiliate") may be subject to governmental regulation, some of which may
require Executive to submit to background investigation as a condition of Block,
the Company, and/or Affiliates' participation in certain activities subject to
such regulation. If Executive, Block, the Company, or Affiliates are unable to
participate, in whole or in part, in any such activity as the result of any
action or inaction on the part of Executive, then this Agreement and Executive's
employment hereunder may be terminated by the Company without notice.

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            1.03 - Compensation.

            (a) Base Salary. The Company will pay to Executive a gross salary at
an annual rate of $400,000 ("Base Salary"), payable semimonthly or at any other
pay periods as the Company may use for its other executive-level employees. The
Base Salary will be reviewed for adjustment no less often than annually during
the term of Executive's employment hereunder and, if adjusted, such adjusted
amount will become the "Base Salary" for purposes of this Agreement.

            (b) Short-Term Incentive Compensation. Executive shall participate
in the H&R Block Short-Term Incentive Plan and the discretionary short-term
incentive program. Under such Plan and program, Executive shall have an
aggregate target bonus for fiscal year 2004 of $240,000 and an opportunity to
earn 200% of such target bonus. The payment of the actual award under such Plan
and program shall be based upon such performance criteria that shall be
determined by the Compensation Committee of the Board of Directors of Block (the
"Compensation Committee"). Under such Plan and program, for fiscal year 2004
only, Executive will receive a guaranteed payment of $300,000 to be paid
following the completion of fiscal year 2004 when the same is paid to other
senior executives of the Company.

            (c) Stock Options. As approved by the Compensation Committee and the
Board of Directors of Block itself, Executive shall be granted on the Employment
Date a stock option under the H&R Block 2003 Long-Term Executive Compensation
Plan (the "2003 Plan"), to purchase 200,000 shares of Block's common stock at an
option price per share equal to its closing price on the New York Stock Exchange
on the date of grant, such option to expire on the tenth anniversary of the date
of grant; to vest and become exercisable as to one-third (66,666) of the shares
covered thereby on the first anniversary of the date of grant, as to an
additional one-third (66,667) of such shares covered thereby on the second
anniversary of the date of grant, and as to the remaining one-third (66,667) of
the shares on the third anniversary of the date of grant; to be an incentive
stock option for the maximum number of shares permitted by the Internal Revenue
Code Section 422 and the regulations promulgated thereunder; and to otherwise be
a nonqualified stock option. Notwithstanding any provision to the contrary in
the H&R Block Severance Plan (the "Severance Plan"), the option granted to
Executive pursuant to this Section 1.03(c) shall vest on Executive's last day of
employment by the Company or any Affiliate (the "Last Day of Employment") upon
the occurrence of a "Qualifying Termination" (as such term is defined in the
Severance Plan). Any and all other stock options granted to Executive during the
term of his employment with the Company and/or any Affiliate shall upon the
occurrence of a Qualifying Termination vest in accordance with the terms of the
Severance Plan as elected by Executive pursuant to Section 1.07 (d) of this
Agreement.

            (d) Restricted Stock. As approved by the Compensation Committee and
the Board of Directors of Block itself, Executive shall be awarded promptly
after the Employment Date, 20,000 restricted shares of Block's common stock
("Restricted Shares") under the 2003 Plan. The Restricted Shares shall vest
(i.e., the restrictions on such shares shall terminate) as follows: one-third
(6,666 whole shares) on the second anniversary of the Employment Date; an
additional one-third (6,667 whole shares) on the third anniversary of the
Employment Date; and the remaining one-third (6,667 whole shares) on the fourth
anniversary of the Employment Date. Prior to the time such Restricted Shares are
so vested, (i) such Restricted Shares shall be nontransferable and (ii)

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Executive shall be entitled to receive any cash dividends payable with respect
to unvested Restricted Shares and vote such unvested Restricted Shares at any
meeting of shareholders of Block. Notwithstanding any provision to the contrary
in the Severance Plan, the Restricted Shares awarded to Executive pursuant to
this Section 1.03(d) shall vest on Executive's Last Day of Employment upon the
occurrence of a Qualifying Termination. Any and all other awards of Restricted
Shares awarded to Executive during the term of his employment with the Company
and/or any Affiliate shall upon the occurrence of a Qualifying Termination vest
in accordance with the terms of the Severance Plan as elected by Executive
pursuant to Section 1.07 (d) of this Agreement.

            1.04 - Relocation Benefits.

            (a) The Company will reimburse Executive for reasonable packing,
shipping, transportation costs and other expenses incurred by Executive in
relocating Executive's personal property to the Greater Kansas City Area, in
accordance with the H&R Block Executive Relocation Program; provided, however,
that the amount of such reimbursement (prior to taking into account the
provisions of Section 1.04 (b) of this Agreement) shall not exceed $5,000.

            (b) To the extent that Executive incurs taxable income related to
any relocation benefits paid pursuant to this Agreement, the Company will pay to
Executive such additional amount as is necessary to "gross up" such benefits and
cover the anticipated income tax liability resulting from such taxable income.

            1.05 - Business Expenses. The Company will promptly pay directly, or
reimburse Executive for, all business expenses, to the extent such expenses are
paid or incurred by Executive during the term hereof in accordance with the
Company's policy in effect from time to time and to the extent such expenses are
reasonable and necessary to the conduct by Executive of the Company's business.

            1.06 - Fringe Benefits. During the term of Executive's employment
hereunder, and subject to the discretionary authority given to the applicable
benefit plan administrators, the Company will make available to Executive such
insurance, sick leave, deferred compensation, short-term incentive compensation,
bonuses, stock options, retirement, vacation, and other like benefits as are
approved and provided from time to time to the other executive-level employees
of the Company or Affiliates. In connection with Executive's participation in
the H&R Block Executive Survivor Plan (the "ESP"), Executive shall be eligible
to participate in the ESP on the earliest date following the Employment Date on
which the insurance carrier under the ESP approves Executive's coverage under
the ESP and completes such administrative procedures as are necessary to enroll
Executive in the ESP.

            1.07 - Termination of Employment.

            (a) Without Notice. The Company may, at any time, in its sole
discretion, terminate this Agreement and the employment of Executive without
notice in the event of:

                  (i) Executive's misconduct that interferes with or prejudices
      the proper

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      conduct of the business of Block, the Company or any Affiliate or which
      may reasonably result in harm to the reputation of Block, the Company
      and/or any Affiliate; or

                  (ii) Executive's commission of an act materially and
      demonstrably detrimental to the goodwill of Block or any subsidiary of
      Block, which act constitutes gross negligence or willful misconduct by
      Executive in the performance of Executive's material duties to Block or
      such subsidiary; or

                  (iii) Executive's commission of any act of dishonesty or
      breach of trust resulting or intending to result in material personal gain
      or enrichment of Executive at the expense of Block or any subsidiary of
      Block; or

                  (iv) Executive's violation of Article Two or Three of this
      Agreement; or

                  (v) Executive's conviction of a misdemeanor (involving an act
      of moral turpitude) or a felony; or

                  (vi) Executive's disobedience, insubordination or failure to
      discharge Executive's duties; or

                  (vii) Executive's suspension by the Internal Revenue Service
      from participation in the Electronic Filing Program; or

                  (viii) The inability of Executive, Block, the Company, and/or
      an Affiliate to participate, in whole or in part, in any activity subject
      to governmental regulation as the result of any action or inaction on the
      part of Executive, as described in Section 1.02(b); or

                  (ix) Executive's death or total and permanent disability. The
      term "total and permanent disability" will have the meaning ascribed
      thereto under any long-term disability plan maintained by the Company or
      Block for executives of the Company.

            (b) With Notice. Either party may terminate this Agreement for any
reason, or no reason, by providing not less than 45 days' prior written notice
of such termination to the other party, and, if such notice is properly given,
this Agreement and Executive's employment hereunder will terminate as of the
close of business on the 45th day after such notice is deemed to have been given
or such later date as is specified in such notice.

            (c) Termination Due to a Change of Control.

                  (i) If Executive terminates Executive's employment under this
      Agreement during the 180-day period following the date of the occurrence
      of a "Change of Control" of Block then, upon any such termination of
      Executive's employment and conditioned on Executive's execution of an
      agreement with the Company under which Executive releases all known and
      potential claims against Block, the Company, and Affiliates, the Company
      will provide Executive with Executive's election (the "Change of Control
      Election") of the same level of severance compensation and benefits as
      would be provided under the

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      Severance Plan as the Severance Plan exists either (A) on the date of this
      Agreement or (B) on Executive's Last Day of Employment, as if Executive
      had incurred a Qualifying Termination. The Severance Plan as it exists on
      the date of this Agreement is attached hereto as Exhibit A. Executive must
      notify the Company in writing within 5 business days after Executive's
      Last Day of Employment of Executive's Change of Control Election.
      Severance compensation and benefits provided under this Section 1.07(c)
      will terminate immediately if Executive violates Sections 3.02, 3.03, or
      3.05 of this Agreement or becomes reemployed with the Company or an
      Affiliate.

                  (ii) For the purpose of this subsection, a "Change of Control"
      means:

                        (A) the acquisition, other than from Block, by any
            individual, entity or group (within the meaning of Section 13(d)(3)
            or 14(d)(2) of the Securities Exchange Act of 1934, as amended (the
            "Exchange Act")), of beneficial ownership (within the meaning of
            Rule 13d-3 promulgated under the Exchange Act) of 35% or more of the
            then outstanding voting securities of Block entitled to vote
            generally in the election of directors, but excluding, for this
            purpose, any such acquisition by Block or any of its subsidiaries,
            or any employee benefit plan (or related trust) of Block or its
            subsidiaries, or any corporation with respect to which, following
            such acquisition, more than 50% of the then outstanding voting
            securities of such corporation entitled to vote generally in the
            election of directors is then beneficially owned, directly or
            indirectly, by all or substantially all of the individuals and
            entities who were the beneficial owners of the voting securities of
            Block immediately prior to such acquisition in substantially the
            same proportion as their ownership, immediately prior to such
            acquisition, of the then outstanding voting securities of Block
            entitled to vote generally in the election of directors, as the case
            may be; or

                        (B) individuals who, as of the date hereof, constitute
            the Board of Directors of Block (generally, the "Board," and as of
            the date hereof, the "Incumbent Board") cease for any reason to
            constitute at least a majority of the Board, provided that any
            individual or individuals becoming a director subsequent to the date
            hereof, whose election, or nomination for election by Block's
            shareholders, was approved by a vote of at least a majority of the
            Board (or nominating committee of the Board) will be considered as
            though such individual were a member or members of the Incumbent
            Board, but excluding, for this purpose, any such individual whose
            initial assumption of office is in connection with an actual or
            threatened election contest relating to the election of the
            directors of Block (as such terms are used in Rule 14a-11 of
            Regulation 14A promulgated under the Exchange Act); or

                        (C) the completion of a reorganization, merger or
            consolidation approved by the shareholders of Block, in each case,
            with respect to which all or substantially all of the individuals
            and entities who were the respective beneficial owners of the voting
            securities of Block immediately prior to such reorganization, merger
            or consolidation do not, following such reorganization, merger or
            consolidation, beneficially own, directly or indirectly, more than
            50% of the then outstanding voting securities entitled to vote
            generally in the election of directors of

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            the corporation resulting from such reorganization, merger or
            consolidation, or a complete liquidation or dissolution of Block, as
            approved by the shareholders of Block, or the sale or other
            disposition of all or substantially all of the assets of Block, as
            approved by the shareholders of Block.

            (d) Severance. Executive will receive severance compensation and
benefits as would be provided under the Severance Plan, as the same may be
amended from time to time, if Executive incurs a "Qualifying Termination," as
such term is defined in the Severance Plan (and without regard to whether the
termination is with or without notice under this Agreement), and executes an
agreement with the Company under which Executive releases all known and
potential claims against Block, the Company, and Affiliates. Such compensation
and benefits will be Executive's election (the "Severance Election") of the same
level of severance compensation and benefits as would be provided under the
Severance Plan as such plan exists either (A) on the date of this Agreement or
(B) Executive's Last Day of Employment. The Severance Plan as it exists on the
date of this Agreement is attached hereto as Exhibit A. Executive must notify
the Company in writing within 5 business days after Executive's Last Day of
Employment of Executive's Severance Election. Severance compensation and
benefits provided under this Section 1.07(d) will terminate immediately if
Executive violates Sections 3.02, 3.03, or 3.05 of this Agreement or becomes
reemployed with the Company or an Affiliate.

            (e) Further Obligations. Upon termination of Executive's employment
under this Agreement, neither the Company, Block, nor any Affiliate will have
any further obligations under this Agreement and no further payments of Base
Salary or other compensation or benefits will be payable by the Company, Block,
or any Affiliate to Executive, except (i) as set forth in this Section 1.07,
(ii) as required by the express terms of any written benefit plans or written
arrangements maintained by the Company or Block and applicable to Executive at
the time of such termination of Executive's employment, or (iii) as may be
required by law. Any termination of this Agreement, however, will not be
effective as to Sections 3.02, 3.03 and 3.05, or any other portions or
provisions of this Agreement which, by their express terms, require performance
by either party following termination of this Agreement.

                                   ARTICLE TWO

                                 CONFIDENTIALITY

            2.01 - Background and Relationship of Parties. The parties hereto
acknowledge (for all purposes including, without limitation, Articles Two and
Three of this Agreement) that Block and its subsidiaries have been and will be
engaged in a continuous program of acquisition and development respecting their
businesses, present and future, and that, in connection with Executive's
employment by the Company, Executive will be expected to have access to all
information of value to the Company and Block and that Executive's employment
creates a relationship of confidence and trust between Executive and Block with
respect to any information applicable to the businesses of Block and its
subsidiaries. Executive will possess or have unfettered access to information
that has been created, developed, or acquired by Block and its subsidiaries or
otherwise become known to Block and its subsidiaries and which has commercial
value in the businesses in which Block and its subsidiaries have been and will
be engaged and has not been

                                       6

<PAGE>

publicly disclosed by Block. All information described above is hereinafter
called "Proprietary Information." By way of illustration, but not limitation,
Proprietary Information includes trade secrets, customer lists and information,
employee lists and information, developments, systems, designs, software,
databases, know-how, marketing plans, product information, business and
financial information and plans, strategies, forecasts, new products and
services, financial statements, budgets, projections, prices, and acquisition
and disposition plans. Proprietary Information does not include any portions of
such information that are now or hereafter made public by third parties in a
lawful manner or made public by parties hereto without violation of this
Agreement.

            2.02 - Proprietary Information is Property of Block.

            (a) All Proprietary Information is the sole property of Block (or
the applicable subsidiary of Block) and its assigns, and Block (or the
applicable subsidiary of Block) is the sole owner of all patents, copyrights,
trademarks, names, and other rights in connection therewith and without regard
to whether Block (or any subsidiary of Block) is at any particular time
developing or marketing the same. Executive hereby assigns to Block any rights
Executive may have or may acquire in such Proprietary Information. At all times
during and after Executive's employment with the Company or any Affiliate,
Executive will keep in strictest confidence and trust all Proprietary
Information and Executive will not use or disclose any Proprietary Information
without the written consent of Block, except as may be necessary in the ordinary
course of performing duties as an employee of the Company or as may be required
by law or the order of any court or governmental authority.

            (b) In the event of any termination of Executive's employment
hereunder, Executive will promptly deliver to the Company all copies of all
documents, notes, drawings, programs, software, specifications, documentation,
data, Proprietary Information, and other materials and property of any nature
belonging to Block or any subsidiary of Block and obtained during the course of
Executive's employment with the Company. In addition, upon such termination,
Executive will not remove from the premises of Block or any subsidiary of Block
any of the foregoing or any reproduction of any of the foregoing or any
Proprietary Information that is embodied in a tangible medium of expression.

                                  ARTICLE THREE

           NON-HIRING; NON-SOLICITATION; NO CONFLICTS; NON-COMPETITION

            3.01 - General. The parties hereto acknowledge that, during the
course of Executive's employment by the Company, Executive will have access to
information valuable to the Company and Block concerning the employees of Block
and its subsidiaries ("Block Employees") and, in addition to Executive's access
to such information, Executive may, during (and in the course of) Executive's
employment by the Company, develop relationships with such Block Employees
whereby information valuable to Block and its subsidiaries concerning the Block
Employees was acquired by Executive. Such information includes, without
limitation: the identity, skills, and performance levels of the Block Employees,
as well as compensation and benefits paid by Block to such Block Employees.
Executive agrees and understands that it is important to protect Block, the

                                       7

<PAGE>

Company, Affiliates and their employees, agents, directors, and clients from the
unauthorized use and appropriation of Block Employee information, Proprietary
Information, and trade secret business information developed, held, or used by
Block, the Company, or Affiliates, and to protect Block, the Company, and
Affiliates and their employees, agents, directors, and customers Executive
agrees to the covenants described in this Article III.

            3.02 - Non-Hiring. During the period of Executive's employment
hereunder, and for a period of 1 year after Executive's Last Day of Employment,
Executive may not directly or indirectly recruit, solicit, or hire any Block
Employee or otherwise induce any such Block Employee to leave the employment of
Block (or the applicable employer-subsidiary of Block) to become an employee of
or otherwise be associated with any other party or with Executive or any company
or business with which Executive is or may become associated. The running of the
1-year period will be suspended during any period of violation and/or any period
of time required to enforce this covenant by litigation or threat of litigation.

            3.03 - Non-Solicitation. During the period of Executive's employment
hereunder and during the time Executive is receiving payments hereunder, and for
2 years after the later of Executive's Last Day of Employment or cessation of
such payments, Executive may not directly or indirectly solicit or enter into
any arrangement with any person or entity which is, at the time of the
solicitation, a significant customer of the Company or an Affiliate for the
purpose of engaging in any business transaction of the nature performed by the
Company or such Affiliate, or contemplated to be performed by the Company or
such Affiliate, for such customer, provided that this Section 3.03 will only
apply to customers for whom Executive personally provided services while
employed by the Company or an Affiliate or customers about whom or which
Executive acquired material information while employed by the Company or an
Affiliate. The running of the 2-year period will be suspended during any period
of violation and/or any period of time required to enforce this covenant by
litigation or threat of litigation.

            3.04 - No Conflicts. Executive represents in good faith that, to the
best of Executive's knowledge, (i) Executive is not subject to any agreement
that would be violated by the performance by Executive of the any of the terms
of this Agreement and (ii) the performance by Executive of all the terms of this
Agreement will not breach any agreement to which Executive is or was a party and
which requires Executive to keep any information in confidence or in trust.
Executive has not brought and will not bring to the Company or Block, nor will
Executive use in the performance of employment responsibilities at the Company,
any proprietary materials or documents of a former employer that are not
generally available to the public, unless Executive has obtained express written
authorization from such former employer for their possession and use. Absent the
existence of such express written authorization, Executive agrees to return any
such proprietary materials or documents to such former employer prior to
commencing employment with the Company. Executive has not and will not breach
any obligation of confidentiality that Executive may have to former employers
and Executive will fulfill all such obligations during Executive's employment
with the Company.

            3.05 - Non-Competition. During the period of Executive's employment
hereunder and during the time Executive is receiving payments hereunder, and for
2 years after the later of

                                       8

<PAGE>

Executive's Last Day of Employment or cessation of such payments, Executive may
not engage in, or own or control any interest in (except as a passive investor
in less than one percent of the outstanding securities of publicly held
companies), or act as an officer, director or employee of, or consultant,
advisor or lender to, any firm, corporation, partnership, limited liability
company, institution, business, or entity that engages in any line of business
that is competitive with any Line of Business of Block (as defined below),
provided that this Section 3.05 will not apply to Executive if Executive's
primary place of employment by the Company or an Affiliate as of the Last Day of
Employment is in either the State of California or the State of North Dakota.
"Line of Business of Block" means any line of business of Block and all of its
subsidiaries, the revenues of which constituted 20% or more of the consolidated
earnings before income taxes of Block for the fiscal year of Block completed on,
or most recently completed prior to, Executive's Last Day of Employment. For
purposes determining what constitutes a Line of Business of Block pursuant to
this Section 3.05, the provision of income tax return preparation or filing
services (including, without limitation, electronic filing and Internet-based
tax preparation and filing services), associated refund products and services,
and the provision of personal financial software products (including, without
limitation, tax preparation software) shall be deemed to be one Line of Business
of Block. The running of the 2-year period will be suspended during any period
of violation and/or any period of time required to enforce this covenant by
litigation or threat of litigation.

            3.06 - Reasonableness of Restrictions. Executive and the Company
acknowledge that the restrictions contained in this Agreement are reasonable,
but should any provisions of any Article of this Agreement be determined to be
invalid, illegal, or otherwise unenforceable or unreasonable in scope by any
court of competent jurisdiction, the validity, legality, and enforceability of
the other provisions of this Agreement will not be affected thereby and the
provision found invalid, illegal, or otherwise unenforceable or unreasonable
will be considered by the Company and Executive to be amended as to scope of
protection, time, or geographic area (or any one of them, as the case may be) in
whatever manner is considered reasonable by that court and, as so amended, will
be enforced.

                                  ARTICLE FOUR

                                  MISCELLANEOUS

            4.01 - Third-Party Beneficiary. The parties hereto agree that Block
is a third-party beneficiary as to the obligations imposed upon Executive under
this Agreement and as to the rights and privileges to which the Company is
entitled pursuant to this Agreement, and that Block is entitled to all of the
rights and privileges associated with such third-party-beneficiary status.

            4.02 - Entire Agreement. This Agreement constitutes the entire
agreement and understanding between the Company and Executive concerning the
subject matter hereof. No modification, amendment, termination, or waiver of
this Agreement will be binding unless in writing and signed by Executive and a
duly authorized officer of the Company. Failure of the Company, Block, or
Executive to insist upon strict compliance with any of the terms, covenants, or
conditions hereof will not be deemed a waiver of such terms, covenants, and
conditions.

                                       9

<PAGE>

            4.03 - Specific Performance by Executive. The parties hereto
acknowledge that money damages alone will not adequately compensate the Company
or Block or Executive for breach of any of the covenants and agreements herein
and, therefore, in the event of the breach or threatened breach of any such
covenant or agreement by either party, in addition to all other remedies
available at law, in equity or otherwise, a wronged party will be entitled to
injunctive relief compelling specific performance of (or other compliance with)
the terms hereof.

            4.04 - Successors and Assigns. This Agreement is binding upon
Executive and the heirs, executors, assigns and administrators of Executive or
Executive's estate and property and will inure to the benefit of the Company,
Block and their successors and assigns. Executive may not assign or transfer to
others the obligation to perform Executive's duties hereunder. The Company may
assign this Agreement to an Affiliate with the consent of Executive, in which
case, after such assignment, the "Company" means the Affiliate to which this
Agreement has been assigned.

            4.05 - Withholding Taxes. From any payments due hereunder to
Executive from the Company, there will be withheld amounts reasonably believed
by the Company to be sufficient to satisfy liabilities for federal, state, and
local taxes and other charges and customary withholdings. Executive remains
primarily liable to such authorities for such taxes and charges to the extent
not actually paid by the Company.

            4.06 - Indemnification. To the fullest extent permitted by law and
Block's Bylaws, the Company hereby indemnifies during and after the period of
Executive's employment hereunder Executive from and against all loss, costs,
damages, and expenses including, without limitation, legal expenses of counsel
selected by the Company to represent the interests of Executive (which expenses
the Company will, to the extent so permitted, advance to executive as the same
are incurred) arising out of or in connection with the fact that Executive is or
was a director, officer, employee, or agent of the Company or Block or serving
in such capacity for another corporation at the request of the Company or Block.
Notwithstanding the foregoing, the indemnification provided in this Section 4.06
will not apply to any loss, costs, damages, and expenses arising out of or
relating in any way to any employment of Executive by any former employer or the
termination of any such employment.

            4.07 - Right to Offset. To the extent not prohibited by applicable
law and in addition to any other remedy, the Company has the right but not the
obligation to offset any amount that Executive owes the Company under this
Agreement against any amounts due Executive by Block, the Company, or
Affiliates.

            4.08 - Waiver of Jury Trial. Both parties to this Agreement, and
Block, as a third-party beneficiary pursuant to Section 4.01 of this Agreement,
waive any and all right to any trial by jury in any action or proceeding
directly or indirectly related to this Agreement and Executive's employment
hereunder.

            4.09 - Notices. All notices required or desired to be given
hereunder must be in writing and will be deemed served and delivered if
delivered in person or mailed, postage prepaid to Executive at: 4400 Main
Street, Kansas City, Missouri 64111; and to the Company at: 4400 Main Street,
Kansas City, Missouri 64111, Attn: President, with a copy to H&R Block, Inc.,
4400

                                       10

<PAGE>

Main Street, Kansas City, Missouri 64111, Attn: Corporate Secretary; or to such
other address and/or person designated by either party in writing to the other
party. Any notice given by mail will be deemed given as of the date it is so
mailed and postmarked or received by a nationally recognized overnight courier
for delivery.

            4.10 - Counterparts. This Agreement may be signed in counterparts
and delivered by facsimile transmission confirmed promptly thereafter by actual
delivery of executed counterparts.

      Executed as a sealed instrument under, and to be governed by, construed
and enforced in accordance with, the laws of the State of Missouri.

                                            EXECUTIVE:

Dated: February 2, 2004                     /s/ Nicholas J. Spaeth
                                            ---------------------------------
                                            Nicholas J. Spaeth

Accepted and Agreed:

HRB Management, Inc.,
a Missouri corporation

By: /s/ Mark. A. Ernst
    -----------------------
    Mark A. Ernst
    President

Dated: February 2, 2004

                                       11

<PAGE>

                                                                       EXHIBIT A

                            H&R BLOCK SEVERANCE PLAN
                      AMENDED AND RESTATED AUGUST 11, 2003

1.    PURPOSE. The H&R Block Severance Plan is a welfare benefit plan
established by HRB Management, Inc., an indirect subsidiary of H&R Block, Inc.,
for the benefit of certain subsidiaries of H&R Block, Inc. in order to provide
severance compensation and benefits to certain employees of such subsidiaries
whose employment is involuntarily terminated under the conditions set forth
herein. This document constitutes both the plan document and the summary plan
description required by the Employee Retirement Income Security Act of 1974.

2.    DEFINITIONS.

      (a) "Cause" means one or more of the following grounds of an Employee's
      termination of employment with a Participating Employer:

            (i) misconduct that interferes with or prejudices the proper conduct
            of the Company, the Employee's Participating Employer, or any other
            affiliate of the Company, or which may reasonably result in harm to
            the reputation of the Company, the Employee's Participating
            Employer, or any other affiliate of the Company;

            (ii) commission of an act of dishonesty or breach of trust resulting
            or intending to result in material personal gain or enrichment of
            the Employee at the expense of the Company, the Employee's
            Participating Employer, or any other affiliate of the Company;

            (iii) commission of an act materially and demonstrably detrimental
            to the good will of the Company, the Employee's Participating
            Employer, or any other affiliate of the Company, which act
            constitutes gross negligence or willful misconduct by the Employee
            in the performance of the Employee's material duties;

            (iv) material violations of the policies or procedures of the
            Employee's Participating Employer, including, but not limited to,
            the H&R Block Code of Business Ethics & Conduct, except those
            policies or procedures with respect to which an exception has been
            granted under authority exercised or delegated by the Participating
            Employer;

            (v) disobedience, insubordination or failure to discharge employment
            duties;

            (vi) conviction of, or entrance of a plea of guilty or no contest,
            to a misdemeanor (involving an act of moral turpitude) or a felony;

                                      A-1

<PAGE>

            (vii) inability of the Employee, the Company, the Employee's
            Participating Employer, and/or any other affiliate of the Company to
            participate, in whole or in part, in any activity subject to
            governmental regulation as the result of any action or inaction on
            the part of the Employee;

            (viii) the Employee's death or total and permanent disability. The
            term "total and permanent disability" will have the meaning ascribed
            thereto under any long-term disability plan maintained by the
            Employee's Participating Employer;

            (ix) any grounds described as a discharge or other similar term on
            the Participating Employer's separation review form or other similar
            document stating the reason for the Employee's termination of
            employment, including poor performance; or

            (x) any other grounds of termination of employment that the
            Participating Employer deems for cause.

      Notwithstanding the definition of Cause above, if an Employee's employment
      with a Participating Employer is subject to an employment agreement that
      contains a definition of "cause" for purposes of termination of
      employment, such definition of "cause" in such employment agreement shall
      replace the definition of Cause herein for the purpose of determining
      whether the Employee has incurred a Qualifying Termination, but only with
      respect to such Employee.

      (b) "Company" means H&R Block, Inc.

      (c) "Employee" means a regular full-time or part-time, active employee of
      a Participating Employer whose employment with a Participating Employer is
      not subject to an employment contract that contains a provision that
      includes severance benefits. This definition expressly excludes employees
      of a Participating Employer classified as seasonal, temporary and/or
      inactive and employees who are customarily employed by a Participating
      Employer less than 20 hours per week.

      (d) "ERISA" means the Employee Retirement Income Security Act of 1974, as
      amended.

      (e) "Hour of Service" means each hour for which an individual was entitled
      to compensation as a regular full-time or part-time employee from a
      subsidiary of the Company.

      (f) "Line of Business of the Company" with respect to a Participant means
      any line of business of the Participating Employer by which the
      Participant was employed as of the Termination Date, as well as any one or
      more lines of business of any other subsidiary of the Company by which the
      Participant was employed during

                                      A-2

<PAGE>

      the two-year period preceding the Termination Date, provided that, if
      Participant's employment was, as of the Termination Date or during the
      two-year period immediately prior to the Termination Date, with HRB
      Management, Inc. or any successor entity thereto, "Line of Business of the
      Company" shall mean any lines of business of the Company and all of its
      subsidiaries.

      (g) "Monthly Salary" means -

            (i) with respect to an Employee paid on a salary basis, the
            Employee's current annual salary divided by 12; and

            (ii) with respect to an Employee paid on an hourly basis, the
            Employee's current hourly rate times the number of hours he or she
            is regularly scheduled to work per week multiplied by 52 and then
            divided by 12.

      (h) "Participant" means an Employee who has incurred a Qualifying
      Termination and has signed a Release that has not been revoked during any
      revocation period provided under the Release.

      (i) "Participating Employer" means a direct or indirect subsidiary of the
      Company (i) listed on Schedule A, attached hereto, which may change from
      time to time to reflect new Participating Employers or withdrawing
      Participating Employers, and (ii) approved by the Plan Sponsor for
      participation in the Plan.

      (j) "Plan" means the "H&R Block Severance Plan," as stated herein, and as
      may be amended from time to time.

      (k) "Plan Administrator" and "Plan Sponsor" means HRB Management, Inc. The
      address and telephone number of HRB Management, Inc. is 4400 Main Street,
      Kansas City, Missouri 64111, (816) 753-6900. The Employer Identification
      Number assigned to HRB Management, Inc. by the Internal Revenue Service is
      43-1632589.

      (l) "Qualifying Termination" means the involuntary termination of an
      Employee, but does not include a termination resulting from:

            (i) the elimination of the Employee's position where the Employee
            was offered another position with a subsidiary of the Company at a
            comparable salary and benefit level, or where the termination
            results from a sale of assets or other corporate acquisition or
            disposition;

            (ii) the redefinition of an Employee's position to a lower salary
            rate or grade;

            (iii) the termination of an Employee for Cause; or

            (iv) the non-renewal of employment contracts.

                                      A-3

<PAGE>

      (m) "Release" means that agreement signed by and between an Employee who
      is eligible to participate in the Plan and the Employee's Participating
      Employer under which the Employee releases all known and potential claims
      against the Employee's Participating Employer and all of such employer's
      parents, subsidiaries, and affiliates.

      (n) "Release Date" means, with respect to a Release that includes a
      revocation period, the date immediately following the expiration date of
      the revocation period in the Release that has been fully executed by both
      parties. "Release Date" means, with respect to a Release that does not
      include a revocation period, the date the Release has been fully executed
      by both parties.

      (o) "Severance Period" means the period of time during which a Participant
      may receive benefits under this Plan. The Severance Period with respect to
      a Participant begins on the Termination Date. A Participant's Severance
      Period will be the shorter of (i) 12 months or (ii) a number of months
      equal to the whole number of Years of Service determined under Section
      2(q), unless earlier terminated in accordance with Section 8 of the Plan.

      (p) "Termination Date" means the date the Employee severs employment with
      a Participating Employer.

      (q) "Year of Service" means each period of 12 consecutive months ending on
      the Employee's employment anniversary date during which the Employee had
      at least 1,000 Hours of Service. In determining a Participant's Years of
      Service, the Participant will be credited with a partial Year of Service
      for his or her final period of employment commencing on his or her most
      recent employment anniversary date equal to a fraction calculated in
      accordance with the following formula:

            Number of days since most recent employment anniversary date

                                       365

      Despite an Employee's Years of Service calculated in accordance with the
      above, an Employee whose pay grade at his or her Participating Employer
      fits in the following categories at the time of the Qualifying Termination
      will be credited with no less than the specified Minimum Years of Service
      and no more than the specified Maximum Years of Service listed in the
      following table as applicable to such pay grade:

<TABLE>
<CAPTION>
      PAY GRADE                 MINIMUM YEARS OF SERVICE          MAXIMUM YEARS OF SERVICE
--------------------            ------------------------          ------------------------
<S>                             <C>                               <C>
  81-89 and 231-235                        6                                  18
   65-80, 140-145,                         3                                  18
185-190, and 218-230
</TABLE>

                                      A-4

<PAGE>

<TABLE>
<S>                             <C>                               <C>
   57-64, 115-135,                         1                                  18
175-180, and 210-217
   48-56, 100-110,                         1                                  18
  170, and 200-209
</TABLE>

      Notwithstanding the above, if an Employee has received credit for Years of
      Service under this Plan or under any previous plan, program, or agreement
      for the purpose of receiving severance benefits before a Qualifying
      Termination, such Years of Service will be disregarded when calculating
      Years of Service for such Qualifying Termination under the Plan; provided,
      however, that if such severance benefits were terminated prior to
      completion because the Employee was rehired by any subsidiary of the
      Company then the Employee will be re-credited with full Years of Service
      for which severance benefits were not paid in full or in part because of
      such termination.

3.    ELIGIBILITY AND PARTICIPATION.

      An Employee who incurs a Qualifying Termination and signs a Release that
      has not been revoked during any revocation period under the Release is
      eligible to participate in the Plan. An eligible Employee will become a
      Participant in the Plan as of the Termination Date.

4.    SEVERANCE COMPENSATION.

      (a) Amount. Subject to Section 8, each Participant will receive during the
      Severance Period from the applicable Participating Employer aggregate
      severance compensation equal to:

            (i) the Participant's Monthly Salary multiplied by the Participant's
            Years of Service; plus

            (ii) one-twelfth of the Participant's target payout under the
            Short-Term Incentive Program of the Participating Employer in effect
            at the time of his or her Termination Date multiplied by the
            Participant's Years of Service; plus

            (iii) an amount to be determined by the Participating Employer at
            its sole discretion, which amount may be zero.

      (b) Timing of Payments. Except as stated in Section 4(c), and subject to
      Section 8,

            (i) the sum of any amounts determined under Sections 4(a)(i) and
            4(a)(ii) of the Plan will be paid in semi-monthly or bi-weekly
            installments (the timing and amount of each installment as
            determined by the Participating Employer) during the Severance
            Period beginning after the later of the

                                      A-5

<PAGE>

            Termination Date or the Release Date; and

            (ii) any amounts determined under Section 4(a)(iii) of the Plan will
            be paid in one lump sum within 15 days after the later of the
            Termination Date or the Release Date, unless otherwise agreed in
            writing by the Participating Employer and Participant or otherwise
            required by law.

      (c) Death. In the event of the Participant's death prior to receiving all
      payments due under this Section 4, any unpaid severance compensation will
      be paid (i) in the same manner as are death benefits under the
      Participant's basic life insurance coverage provided by the Participant's
      Participating Employer, and (ii) in accordance with the Participant's
      beneficiary designation under such coverage. If no such coverage exists,
      or if no beneficiary designation exists under such coverage as of the date
      of death of the Participant, the severance compensation will be paid to
      the Participant's estate in one-lump sum.

5.    HEALTH AND WELFARE BENEFITS.

      (a) Benefits. In addition to the severance compensation provided pursuant
      to Section 4 of the Plan, a Participant may continue to participate in the
      following health and welfare benefits provided by his or her Participating
      Employer during the Severance Period on the same basis as employees of the
      Participating Employer:

            (i) medical;

            (ii) dental;

            (iii) vision;

            (iv) employee assistance;

            (v) medical expense reimbursement and dependent care expense
            reimbursement benefits provided under a cafeteria plan;

            (vi) life insurance (basic and supplemental); and

            (vii) accidental death and dismemberment insurance (basic and
            supplemental).

      For the purposes of any of the above-described benefits provided under a
      Participating Employer's cafeteria plan, a Qualifying Termination
      constitutes a "change in status" or "life event."

      (b) Payment and Expiration. Payment of the Participant's portion of
      contribution or premiums for such selected benefits will be withheld from
      any severance compensation payments paid to the Participant under this
      Plan. The

                                      A-6

<PAGE>

      Participating Employer's partial subsidization of such coverages will
      remain in effect until the earlier of:

            (i) the expiration or earlier termination of the Employee's
            Severance Period, after which time the Participant may be eligible
            to elect to continue coverage of those benefits listed above that
            are provided under group health plans in accordance with his or her
            rights under Section 4980B of the Internal Revenue Code; or

            (ii) the Participant's attainment of or eligibility to attain health
            and welfare benefits through another employer after which time the
            Participant may be eligible to elect to continue coverage of those
            benefits listed above that are provided under group health plans in
            accordance with his or her rights under Section 4980B of the
            Internal Revenue Code.

6.    STOCK OPTIONS.

            (a) Accelerated Vesting. Any portion of any outstanding incentive
            stock options and nonqualified stock options that would have vested
            during the 18-month period following the Termination Date had the
            Participant remained an employee with the Participating Employer
            during such 18-month period will vest as of the Termination Date.
            This Section 6(a) applies only to options (i) granted to the
            Participant under the Company's 1993 Long-Term Executive
            Compensation Plan, or any successor plan to its 1993 Long-Term
            Executive Compensation Plan, not less than 6 months prior to his or
            her Termination Date and (ii) outstanding at the close of business
            on such Termination Date. The determination of accelerated vesting
            under this Section 6(a) shall be made as of the Termination Date and
            shall be based solely on any time-specific vesting schedule included
            in the applicable stock option agreement without regard to any
            accelerated vesting provision not related to the Plan in such
            agreement.

            (b) Post-Termination Exercise Period. Subject to the expiration
            dates and other terms of the applicable stock option agreements, the
            Participant may elect to have the right to exercise any outstanding
            incentive stock options and nonqualified stock options granted prior
            to the Termination Date to the Participant under the Company's 1984
            Long-Term Executive Compensation Plan, its 1993 Long-Term Executive
            Compensation Plan, or any successor plan to its 1993 Long-Term
            Executive Compensation Plan that are vested as of the Termination
            Date (or, if later, the Release Date), whether due to the operation
            of Section 6(a), above, or otherwise, at any time during the
            Severance Period and, except in the event that the Severance Period
            terminates pursuant to Section 8(a), for a period up to 3 months
            after the end of the Severance Period (notwithstanding Section 8).
            Any such election shall apply to all outstanding incentive stock
            options and nonqualified stock options, will be irrevocable and must
            be made in writing

                                      A-7

<PAGE>

            and delivered to the Plan Administrator on or before the later of
            the Termination Date or Release Date. If the Participant fails to
            make an election, the Participant's right to exercise such options
            will expire 3 months after the Termination Date.

            (c) Stock Option Agreement Amendment. The operation of Sections 6(a)
            and 6(b), above, are subject to the Participant's execution of an
            amendment to any affected stock option agreements, if necessary.

7.    OUTPLACEMENT SERVICES. In addition to the benefits described above, career
transition counseling or outplacement services may be provided upon the
Participant's Qualifying Termination. Such outplacement service will be provided
at the Participating Employer's sole discretion. Outplacement services are
designed to assist employees in their search for new employment and to
facilitate a smooth transition between employment with the Participating
Employer and employment with another employer. Any outplacement services
provided under this Plan will be provided by an outplacement service chosen by
the Participating Employer. The Participant is not entitled to any monetary
payment in lieu of outplacement services.

8.    TERMINATION OF BENEFITS. Any right of a Participant to severance
compensation and benefits under the Plan, and all obligations of his or her
Participating Employer to pay any unpaid severance compensation or provide
benefits under the Plan will terminate as of the day:

      (a) The Participant has engaged in any conduct described in Sections
      8(a)(i), 8(a)(ii), 8(a)(iii) or 8(a)(iv), below, as the same may be
      limited pursuant to Section 8(a)(vi).

            (i) During the Severance Period, the Participant's engagement in,
            ownership of, or control of any interest in (except as a passive
            investor in less than one percent of the outstanding securities of
            publicly held companies), or acting as an officer, director or
            employee of, or consultant, advisor or lender to, any firm,
            corporation, partnership, limited liability company, institution,
            business, government agency, or entity that engages in any line of
            business that is competitive with any Line of Business of the
            Company, provided that this Section 8(a)(i) shall not apply to the
            Participant if the Participant's primary place of employment by a
            subsidiary of the Company as of the Termination Date is in either
            the State of California or the State of North Dakota.

            (ii) During the Severance Period, the Participant employs or
            solicits for employment by any employer other than a subsidiary of
            the Company any employee of any subsidiary of the Company, or
            recommends any such employee for employment to any

                                      A-8

<PAGE>

            employer (other than a subsidiary of the Company) at which the
            Participant is or intends to be (A) employed, (B) a member of the
            Board of Directors, (C) a partner, or (D) providing consulting
            services.

            (iii) During the Severance Period, the Participant directly or
            indirectly solicits or enters into any arrangement with any person
            or entity which is, at the time of the solicitation, a significant
            customer of a subsidiary of the Company for the purpose of engaging
            in any business transaction of the nature performed by such
            subsidiary, or contemplated to be performed by such subsidiary, for
            such customer, provided that this Section 8(a)(iii) shall only apply
            to customers for whom the Participant personally provided services
            while employed by a subsidiary of the Company or customers about
            whom or which the Participant acquired material information while
            employed by a subsidiary of the Company.

            (iv) During the Severance Period, the Participant misappropriates or
            improperly uses or discloses confidential information of the Company
            and/or its subsidiaries.

            (v) If the Participant engaged in any of the conduct described in
            Sections 8(a)(i), 8(a)(ii), 8(a)(iii) or 8(a)(iv) during or after
            Participant's term of employment with a Participating Employer, but
            prior to the commencement of the Severance Period, and such
            engagement becomes known to the Participating Employer during the
            Severance Period, such conduct shall be deemed, for purposes of
            Sections 8(a)(i), 8(a)(ii), 8(a)(iii) or 8(a)(iv) to have occurred
            during the Severance Period.

            (vi) If the Participant is a party to an employment contract with a
            Participating Employer that contains a covenant or covenants
            relating to the Participant's engagement in conduct that is the same
            as or substantially similar to the conduct described in any of
            Sections 8(a)(i), 8(a)(ii), 8(a)(iii) or 8(a)(iv), and any specific
            conduct regulated in such covenant or covenants in such employment
            contract is more limited in scope geographically or otherwise than
            the corresponding specific conduct described in any of such Sections
            8(a)(i), 8(a)(ii), 8(a)(iii) or 8(a)(iv), then the corresponding
            specific conduct addressed in the applicable Section 8(a)(i),
            8(a)(ii), 8(a)(iii) or 8(a)(iv) shall be limited to the same

                                      A-9

<PAGE>

            extent as such conduct is limited in the employment contract and the
            Participating Employer's rights and remedy with respect to such
            conduct under this Section 8 shall apply only to such conduct as so
            limited.

      (b) The Participant is rehired by his or her Participating Employer or
      hired by any other subsidiary of the Company in any position other than a
      position classified as seasonal by such employer.

9.    AMENDMENT AND TERMINATION. The Plan Sponsor reserves the right to amend
the Plan or to terminate the Plan and all benefits hereunder in their entirety
at any time.

10.   ADMINISTRATION OF PLAN. The Plan Administrator has the power and
discretion to construe the provisions of the Plan and to determine all questions
relating to the eligibility of employees of Participating Employers to become
Participants in the Plan, and the amount of benefits to which any Participant
may be entitled thereunder in accordance with the Plan. Not in limitation, but
in amplification of the foregoing and of the authority conferred upon the Plan
Administrator, the Plan Sponsor specifically intends that the Plan Administrator
have the greatest permissible discretion to construe the terms of the Plan and
to determine all questions concerning eligibility, participation and benefits.
Any such decision made by the Plan Administrator will be binding on all
Employees, Participants, and beneficiaries, and is intended to be subject to the
most deferential standard of judicial review. Such standard of review is not to
be affected by any real or alleged conflict of interest on the part of the Plan
Administrator. The decision of the Plan Administrator upon all matters within
the scope of its authority will be final and binding.

11.   CLAIMS PROCEDURES.

      (a) FILING A CLAIM FOR BENEFITS. Participants are not required to submit
      claim forms to initiate payment of benefits under this Plan. To make a
      claim for benefits, individuals other than Participants who believe they
      are entitled to receive benefits under this Plan and Participants who
      believe they have been denied certain benefits under the Plan must write
      to the Plan Administrator. These individuals and such Participants are
      hereinafter referred to in this Section 11 as "Claimants." Claimants must
      notify the Plan Administrator if they will be represented by a duly
      authorized representative with respect to a claim under the Plan.

      (b) INITIAL REVIEW OF CLAIMS. The Plan Administrator will evaluate a claim
      for benefits under the Plan. The Plan Administrator may solicit additional
      information from the Claimant if necessary to evaluate the claim. If the
      Plan Administrator denies all or any portion of the claim, the Claimant
      will receive, within 90 days after the receipt of the written claim, a
      written notice setting forth:

            (i) the specific reason for the denial;

                                      A-10

<PAGE>

            (ii) specific references to pertinent Plan provisions on which the
            Plan Administrator based its denial;

            (iii) a description of any additional material and information
            needed for the Claimant to perfect his or her claim and an
            explanation of why the material or information is needed; and

            (iv) that any appeal the Claimant wishes to make of the adverse
            determination must be in writing to the Plan Administrator within 60
            days after receipt of the notice of denial of benefits. The notice
            must advise the Claimant that his or her failure to appeal the
            action to the Plan Administrator in writing within the 60-day period
            will render the Plan Administrator's determination final, binding
            and conclusive. The notice must further advise the Claimant of his
            or her right to bring a civil action under Section 502(a) of ERISA
            following the exhaustion of the claims procedures described herein.

      (c) APPEAL OF DENIED CLAIM AND FINAL DECISION. If the Claimant should
      appeal to the Plan Administrator, the Claimant, or his or her duly
      authorized representative, must submit, in writing, whatever issues and
      comments the Claimant or his or her duly authorized representative feels
      are pertinent. The Claimant, or his or her duly authorized representative,
      may review and request pertinent Plan documents. The Plan Administrator
      will reexamine all facts related to the appeal and make a final
      determination as to whether the denial of benefits is justified under the
      circumstances. The Plan Administrator will advise the Claimant in writing
      of its decision within 60 days of the Claimant's written request for
      review, unless special circumstances (such as a hearing) require an
      extension of time, in which case the Plan Administrator will make a
      decision as soon as possible, but no later than 120 days after its receipt
      of a request for review.

12.   PLAN FINANCING. The benefits to be provided under the Plan will be paid by
the applicable Participating Employer, as incurred, out of the general assets of
such Participating Employer.

13.   GENERAL INFORMATION. The Plan's records are maintained on a calendar year
basis. The Plan Number is 509. The Plan is self-administered and is considered a
severance plan.

14.   GOVERNING LAW. The Plan is established in the State of Missouri. To the
extent federal law does not apply, any questions arising under the Plan will be
determined under the laws of the State of Missouri.

15.   ENFORCEABILITY; SEVERABILITY. If a court of competent jurisdiction
determines that any provision of the Plan is not enforceable, then such
provision shall be enforceable to the maximum extent possible under applicable
law, as determined by such court. The invalidity or unenforceability of any
provision of the Plan, as determined by a court of competent jurisdiction, will
not affect the validity or enforceability of any other provision of

                                      A-11

<PAGE>

the Plan and all other provisions will remain in full force and effect.

16.   WITHHOLDING OF TAXES. The applicable Participating Employer may withhold
from any benefit payable under the Plan all federal, state, city or other taxes
as may be required pursuant to any law, governmental regulation or ruling. The
Participant shall pay upon demand by the Company or the Participating Employer
any taxes required to be withheld or collected by the Company or the
Participating Employer upon the exercise by the Participant of a nonqualified
stock option granted under the Company's 1984 Long-Term Executive Compensation
Plan or its 1993 Long-Term Executive Compensation Plan. If the Participant fails
to pay any such taxes associated with such exercise upon demand, the
Participating Employer shall have the right, but not the obligation, to offset
such taxes against any unpaid severance compensation under this Plan.

17.   NOT AN EMPLOYMENT AGREEMENT. Nothing in the Plan gives an Employee any
rights (or imposes any obligations) to continued employment by his or her
Participating Employer or other subsidiary of the Company, nor does it give such
Participating Employer any rights (or impose any obligations) for the continued
performance of duties by the Employee for the Participating Employer or any
other subsidiary of the Company.

18.   NO ASSIGNMENT. The Employee's right to receive payments of severance
compensation and benefits under the Plan are not assignable or transferable,
whether by pledge, creation of a security interest, or otherwise. In the event
of any attempted assignment or transfer contrary to this Section 18, the
applicable Participating Employer will have no liability to pay any amount so
attempted to be assigned or transferred.

19.   SERVICE OF PROCESS. The Secretary of the Plan Administrator is designated
as agent for service of legal process. Service of legal process may be made upon
the Secretary of the Plan Administrator at:

      HRB Management, Inc.
      Attn: Secretary
      4400 Main Street
      Kansas City, Missouri 64111

20.   STATEMENT OF ERISA RIGHTS. As a participant in the Plan, you are entitled
to certain rights and protections under ERISA, which provides that all Plan
Participants are entitled to:

      (a) examine without charge, at the Plan Administrator's office, all
      documents governing the Plan and a copy of the latest annual report (Form
      5500 Series) filed by the Plan with the U.S. Department of Labor and
      available at the Public Disclosure Room of the Pension and Welfare Benefit
      Administration;

      (b) obtain, upon written request to the Plan Administrator, copies of
      documents governing the operation of the Plan, copies of the latest annual
      report (Form 5500 Series) and an updated summary plan description. The
      Plan Administrator may

                                      A-12

<PAGE>

      make a reasonable charge for the copies; and

      (c) receive a summary of the Plan's annual financial report if required to
      be filed for the year. The Plan Administrator is required by law to
      furnish each participant with a copy of this summary annual report if an
      annual report is required to be filed for the year.

      In addition to creating rights for Plan Participants, ERISA imposes duties
upon the people who are responsible for the operation of the Plan. The people
who operate your Plan, called "fiduciaries" of the Plan, have a duty to do so
prudently and in the interest of you and other Plan Participants and
beneficiaries. No one, including your Participating Employer or any other
person, may fire you or otherwise discriminate against you in any way to prevent
you from obtaining a welfare benefit or exercising your rights under ERISA.

      If your claim for a welfare benefit is denied or ignored, in whole or in
part, you have the right to know why this was done, to obtain copies of
documents relating to the decision without charge, and to appeal any denial, all
within certain time schedules.

      Under ERISA, there are steps you can take to enforce the above rights. For
instance, if you request a copy of plan documents or the latest annual report
from the Plan and do not receive them within 30 days, you may file suit in a
Federal court. In such a case, the court may require the Plan Administrator to
provide the materials to you and pay you up to $110 a day until you receive the
materials, unless the materials were not sent because of reasons beyond the
control of the Plan Administrator. If you have a claim for benefits that is
denied or ignored, in whole or in part, you may file suit in a state or Federal
court. If it should happen that you are discriminated against for asserting your
rights, you may seek assistance from the U. S. Department of Labor, or you may
file suit in a Federal court. The court will decide who should pay court costs
and legal fees. If you are successful, the court may order the person you have
sued to pay these costs and fees. If you lose, the court may order you to pay
these costs and fees, for example, if it finds your claim is frivolous.

      If you have any questions about the Plan, you should contact the Plan
Administrator. If you have questions about this statement or about your rights
under ERISA, or if you need assistance in obtaining documents from the Plan
Administrator, you should contact the nearest office of the Pension and Welfare
Benefits Administration, U.S. Department of Labor, listed in your telephone
directory or the Division of Technical Assistance and Inquiries, Pension and
Welfare Benefits Administration, U.S. Department of Labor, 200 Constitution
Avenue N.W., Washington, D.C. 20210. You may also obtain certain publications
about your rights and responsibilities under ERISA by calling the publications
hotline of the Pension and Welfare Benefits Administration.

IN WITNESS WHEREOF, HRB Management, Inc. adopts this Severance Plan, as amended
and restated, effective this 11th day of August, 2003.

                                      A-13

<PAGE>

                                         HRB MANAGEMENT, INC.

                                         /s/ Mark A, Ernst
                                         ---------------------------------------
                                         Mark A. Ernst
                                         President and Chief Executive Officer

                                      A-14

<PAGE>

                                   SCHEDULE A

                             PARTICIPATING EMPLOYERS

Block Financial Corporation

Financial Marketing Services, Inc.

Franchise Partner, Inc.

H&R Block Investments, Inc.

H&R Block Services, Inc. and its U.S.-based direct and indirect subsidiaries

HRB Business Services, Inc.

H&R Block Small Business Resources, Inc.

HRB Management, Inc.

HRB Retail Services, Inc.

OLDE Financial Corporation and its U.S.-based direct and indirect subsidiaries,
which subsidiaries include H&R Block Financial Advisors, Inc.

                                      A-15

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