Document:

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                                                                    EXHIBIT 10.2

                                                                  EXECUTION COPY

CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE BEEN OMITTED. THE FOLLOWING MARK
"**" INDICATES THE APPLICABLE PLACES IN THIS DOCUMENT WHERE CONFIDENTIAL
INFORMATION HAS BEEN OMITTED. THE OMITTED INFORMATION HAS BEEN FILED SEPARATELY
WITH THE SECURITIES AND EXCHANGE COMMISSION.

                         OUTSOURCING SERVICES AGREEMENT

         THIS OUTSOURCING SERVICES AGREEMENT is made as of July 1, 2000 by and
between Information Resources, Inc., a Delaware corporation ("IRI"), and Mosaic
InfoForce, L.P., a limited partnership organized under the laws of the State of
Delaware ("NewCo").

                                   WITNESSETH:

         WHEREAS, IRI conducts InfoScan Causal Collection Services, InfoForce
Recurring Audit Collection Services and InfoForce Custom Audit Collection
Services (each as defined below) related to its business of providing
information and value added insights related to consumer purchasing behavior and
attitudes through a combination of data, software and analytical processes, to
client companies that market and sell to consumers and to related service
providers;

         WHEREAS, the Board of Directors of IRI has determined that it is in the
best interest of IRI and its stockholders to discontinue conducting such
services and to enter into a joint venture with Mosaic Group Inc., a corporation
organized under the laws of the Province of Ontario ("MGI"), through NewCo,
pursuant to which NewCo will provide such services to IRI on the terms and
conditions set forth in this Agreement; and

         WHEREAS, this Agreement is entered into pursuant to the Co-operation
Agreement of even date herewith between MGI and IRI (the "Co-operation
Agreement");

         NOW, THEREFORE, in consideration of the mutual covenants and agreements
made herein, the parties hereto agree as follows:

                                    ARTICLE I
                                   DEFINITIONS

         Section 1.01. Definitions. As used in this Agreement, the following
terms will have the meanings set forth below, applicable both to the singular
and the plural forms of the terms described.

         "AAA" has the meaning ascribed thereto in Section 7.02.

         "Accounting Referee" has the meaning ascribed thereto in Section 2.09.

         "Actual Cost of Services" has the meaning ascribed thereto in Section
3.04.

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         "Additional Cost Reductions" has the meaning ascribed thereto in
Section 2.09

         "Additional Initial Term Services" has the meaning ascribed thereto in
Section 2.04.

         "Additional Subsequent Year Services" has the meaning ascribed thereto
in Section 2.08.

         "Additional Volume Initial Term Services" has the meaning ascribed
thereto in Section 2.03.

         "Additional Volume Subsequent Year Services" has the meaning ascribed
thereto in Section 2.07.

         "Affiliate" of any Person means any Person directly or indirectly
controlling, controlled by, or under common control with such other Person. The
term "control" means the ownership of more than fifty percent (50%) of the
outstanding equity securities or equivalent interests of any Person.

         "Agreement" means this Outsourcing Services Agreement, as amended and
supplemented from time to time in accordance with its terms.

         "Allocable Cost Certificate" has the meaning ascribed thereto in
Section 2.06.

         "Allocable Costs" means Central Office Costs, Executive Costs, Field
Management Costs and Other Field Expenses.

         "Alternative Remedies" has the meaning ascribed thereto in Section
7.02.

         "Amended and Restated Limited Partnership Agreement" means the amended
and restated limited partnership agreement by and among Mosaic InfoForce GP
Holding Co, Inc., Mosaic InfoForce LP Holding Co, Inc. and IRI.

         "Applicable Subsequent Year Service Charges" has the meaning ascribed
thereto in Section 2.06.

         "Audited Financial Statements" has the meaning ascribed thereto in
Section 3.04.

         "Budget" has the meaning ascribed thereto in Section 2.01.

         "Budgeted Cost of Services" has the meaning ascribed thereto in Section
3.04.

         "Business Plan Acquisitions" has the meaning ascribed thereto in
Section 2.06.

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         "Call Right" has the meaning ascribed thereto in the Amended and
Restated Limited Partnership Agreement.

         "Causal Data Cure Period" has the meaning ascribed thereto in Section
7.02.

         "Causal Data Defective Service" has the meaning ascribed thereto in
Section 7.02.

         "Central Office Costs" has the meaning ascribed thereto in the Budget.

         "Confidential Information" has the meaning ascribed thereto in Section
10.04.

         "Cost Reduction Certificate" has the meaning ascribed thereto in
Section 2.09.

         "Cost Reduction Date" has the meaning ascribed thereto in Section 2.09.

         "Cost Reduction Period" has the meaning ascribed thereto in Section
2.09.

         "Cost Reductions" has the meaning ascribed thereto in Section 2.09.

         "Cure Periods" has the meaning ascribed thereto in Section 7.02.

         "Custom Audit Cure Period" has the meaning ascribed thereto in Section
7.02.

         "Custom Audit Defective Service" has the meaning ascribed thereto in
Section 7.02.

         "Data Challenge" means a question regarding the validity of data
collected by NewCo.

         "Data Challenge Report" has the meaning ascribed thereto in Section
2.12.

         "Defective Service" has the meaning ascribed thereto in Section 7.02.

         "Delayed Cost Reduction Certificate" has the meaning ascribed thereto
in Section 2.09.

         "Delayed Payment Period" has the meaning ascribed thereto in Section
3.03.

         "Delivery Date" has the meaning ascribed thereto in Section 2.06.

         "Designated Employee" means the Designated IRI Employees and the
Designated NewCo Employees.

         "Designated IRI Employee" means David Rosenblatt, Executive Vice
President of IRI, or if Mr. Rosenblatt is no longer employed by IRI in such
capacity, his successor.

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         "Designated NewCo Employee" means Michael Britton, Executive Vice
President of Operations of NewCo, or if Mr. Britton is no longer employed by
NewCo in such capacity, his successor.

         "Disclosing Party" has the meaning ascribed thereto in Section 10.04.

         "E&Y" has the meaning ascribed thereto in Section 3.04.

         "EBIT" means earnings before interest and taxes.

         "Event of Force Majeure" has the meaning ascribed thereto in Section
2.11.

         "Executive Costs" has the meaning ascribed thereto in the Budget.

         "Expedited Procedures" has the meaning ascribed thereto in Section
7.02.

         "Field Management Costs" has the meaning ascribed thereto in the
Budget.

         "Financial Statements" has the meaning ascribed thereto in Section
3.04.

         "Following Twelve Month Period" has the meaning ascribed thereto in
Section 2.06.

         "Future IRI Relevant Technology" has the meaning ascribed thereto in
Section 5.02.

         "Future NewCo Relevant Technology" has the meaning ascribed thereto in
Section 5.02.

         "Group Hire Agreement" has the meaning ascribed thereto in the
Co-operation Agreement.

         "InfoForce Business" means that segment of IRI's business which
consists of providing audit services to clients pursuant to contract-specific,
fee-based arrangements with such clients and pursuant to which InfoForce
Recurring Audit Collection Service and/or InfoForce Custom Audit Collection
Service services are provided.

         "InfoForce Custom Audit Collection Service" has the meaning ascribed
thereto in the Budget.

         "InfoForce Custom Audit Data" has the meaning ascribed thereto in the
Budget.

         "InfoForce Recurring Audit Collection Service" has the meaning ascribed
thereto in the Budget.

         "InfoForce Recurring Audit Data" has the meaning ascribed thereto in
the Budget.

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         "InfoScan Causal Collection Service" has the meaning ascribed thereto
in the Budget.

         "InfoScan Causal Data" has the meaning ascribed thereto in the Budget.

         "Initial Term" has the meaning ascribed thereto in Section 2.01.

         "Initial Term Service Charges" has the meaning ascribed thereto in
Section 3.01.

         "Initial Term Services" has the meaning ascribed thereto in Section
2.01.

         "Interim Period" has the meaning ascribed thereto in Section 3.04.

         "Interim Period Variation Analysis" has the meaning ascribed thereto in
Section 3.04.

         "Interim Period Variation Certificate" has the meaning ascribed thereto
in Section 3.04.

         "Interim Unaudited Financial Statements" has the meaning ascribed
thereto in Section 3.04.

         "IRI Data" has the meaning ascribed thereto in Section 2.13.

         "IRI Indemnified Person" has the meaning ascribed thereto in Section
7.03.

         "IRI's Relevant Technology" has the meaning ascribed thereto in Section
5.01.

         "IRI Usage Agreement" has the meaning ascribed thereto in the
Co-operation Agreement.

         "JV" means the joint venture between MGI and IRI in the form of a
limited partnership established under the laws of the State of Delaware and
having the name "Mosaic InfoForce."

         "Losses" has the meaning ascribed thereto in Section 7.02.

         "More Favorable Services" has the meaning ascribed thereto in Section
2.06.

         "NewCo's Relevant Technology" has the meaning ascribed thereto in
Section 5.01.

         "Other Field Expenses" has the meaning ascribed thereto in the Budget.

         "Operative Documents" has the meaning ascribed thereto in the U.S.
Co-operation Agreement.

         "Percentage Interest" has the meaning ascribed thereto in the Amended
and Restated Limited Partnership Agreement.

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         "Person" means any individual, partnership, limited liability company,
joint venture, corporation, trust, unincorporated organization, government (and
any department or agency thereof) or other entity.

         "Prior Twelve Month Period" has the meaning ascribed thereto in Section
2.06.

         "Receiving Party" has the meaning ascribed thereto in Section 10.04.

         "Recipient Party" has the meaning ascribed thereto in Section 4.01.

         "Recurring Audit Cure Period" has the meaning ascribed thereto in
Section 7.02.

         "Recurring Audit Defective Service" has the meaning ascribed thereto in
Section 7.02.

         "Reinvestment Proposal" has the meaning ascribed thereto in Section
3.04.

         "Relevant Technology" has the meaning ascribed thereto in Section 5.01

         "Remaining Term" has the meaning ascribed thereto in Section 2.06.

         "Requesting Party" has the meaning ascribed thereto in Section 4.01.

         "Service Level Agreement" has the meaning ascribed thereto in Section
2.01.

         "Services" has the meaning ascribed thereto in Section 2.06.

         "Six Month Period" has the meaning ascribed thereto in Section 3.04.

         "Six Month Period Variation Analysis" has the meaning ascribed thereto
in Section 3.04.

         "Six Month Period Variation Certificate" has the meaning ascribed
thereto in Section 3.04.

         "Stores" means the locations from which InfoScan Causal Data, InfoForce
Recurring Audit Data and/or InfoForce Custom Audit Data is collected.

         "Subsequent Year Requirements Proposal" has the meaning ascribed
thereto in Section 2.06.

         "Subsequent Year Requirements Proposals" has the meaning ascribed
thereto in Section 2.06.

         "Subsequent Year Service Charge" has the meaning ascribed thereto in
Section 2.06.

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         "Subsequent Year Service Charges" has the meaning ascribed thereto in
Section 2.06.

         "Subsequent Year Service Level Agreement" has the meaning ascribed
thereto in Section 2.06.

         "Subsequent Year Service Level Agreements" has the meaning ascribed
thereto in Section 2.06.

         "Subsequent Year Services" has the meaning ascribed thereto in Section
2.06.

         "Subsidiary" means, as to any Person, any corporation, association,
partnership, joint venture or other business entity of which more than 50% of
the voting capital stock or other voting ownership interests is owned or
controlled directly or indirectly by such Person or by one or more of the
Subsidiaries of such Person or by a combination thereof.

         "Term" has the meaning ascribed thereto in Section 9.01.

         "Threshold Amount" has the meaning ascribed thereto in Section 7.02.

         "Transition Services Agreement" has the meaning ascribed thereto in
Section 2.09.

         "Twelve Month Period" has the meaning ascribed thereto in Section 3.04.

         "Twelve Month Period Variation Analysis" has the meaning ascribed
thereto in Section 3.04.

         "Twelve Month Period Variation Certificate" has the meaning ascribed
thereto in Section 3.04.

         "Variation Analysis" has the meaning ascribed thereto in Section 3.04.

         "Variation Certificate" has the meaning ascribed thereto in Section
3.04.

         "Year 2000 Audited Financial Statements" has the meaning ascribed
thereto in Section 3.04.

         "Year 2001 Audited Financial Statements" has the meaning ascribed
thereto in Section 3.04.

         Section 1.02. Internal References. Unless the context indicates
otherwise, references to Articles, Sections and paragraphs shall refer to the
corresponding articles, sections and paragraphs in this Agreement and references
to the parties shall mean the parties to this Agreement.

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                                   ARTICLE II
                              PROVISION OF SERVICES

         Section 2.01. Provision of Services During the Initial Term. On the
terms and subject to the conditions set forth in this Agreement and in
consideration of the Initial Term Service Charges (defined below), NewCo agrees
to provide to IRI the services (the "Initial Term Services") described in the
budget for NewCo for the period beginning July 1, 2000 and ending June 30, 2003
mutually agreed to by the parties hereto (the "Budget"), which Initial Term
Services shall be provided from the date of this Agreement through and including
December 31, 2001 (the "Initial Term"). Subject to the provisions of Section
2.02 below or unless otherwise specifically agreed by IRI and NewCo through
their respective Designated Employees in accordance with the provisions of
Article IV hereof, the Initial Term Services to be provided by NewCo hereunder
shall be provided to IRI at the service levels set forth in Exhibit A hereto
(the "Service Level Agreement") and in the volumes set forth in the Budget.

         Section 2.02. Adjustment to Service Level Agreement. (a) On or before
September 30, 2000, IRI shall deliver to NewCo its documented market-specific,
historical service levels. Following receipt of IRI's documented
market-specific, historical service levels the parties shall amend the Service
Level Agreement to include market-specific service levels and NewCo shall
thereafter provide the Initial Term Services to IRI at the service levels,
including the market-specific service levels, included in such amended Service
Level Agreement. During the period from October 1, 2000 through December 31,
2000, the parties shall review jointly (through their respective Designated
Employees) the market-specific service levels included in the amended Service
Level Agreement, based upon (a) IRI's documented market-specific, historical
service levels during the period beginning June 28, 1999 and ending June 25,
2000 and (b) the collection methodology of NewCo during the period beginning
October 1, 2000 and ending December 31, 2000. If the parties determine through
such review that the underlying market-specific, historical service levels upon
which the amended Service Level Agreement was based were lower than the
market-specific service levels set forth in the amended Service Level Agreement,
then the amended Service Level Agreement immediately (and no later than five (5)
business days following determination of any such inaccuracy) shall be revised
to reflect such lower service levels and NewCo shall thereafter provide the
Initial Term Services to IRI at the new service levels in such revised Service
Level Agreement. Any disagreement between the parties regarding this Section
2.02(a) shall be settled in accordance with Section 4.03 hereof.

         (b) During the period from July 1, 2000 through December 31, 2000, the
parties hereto shall review jointly (through their respective Designated
Employees) the service levels set forth in the Service Level Agreement, based
upon (a) IRI's documented historical service levels during the period beginning
June 28, 1999 and ending June 25, 2000 and (b) the collection methodology of
NewCo during the period beginning July 1, 2000 and ending December 31, 2000. If
the parties determine through such review that the underlying historical service
levels upon which the Service Level Agreement was based were lower than the
service levels set forth in the Service Level Agreement, then the Service Level
Agreement immediately (and no later than five (5) business days following
determination of any such inaccuracy) shall be amended to reflect

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such lower service levels and NewCo shall thereafter provide the Initial Term
Services to IRI at the new services levels in such amended Service Level
Agreement. Any disagreement between the parties regarding this Section 2.02(b)
shall be settled in accordance with the provisions of Section 4.03 hereof.

         Section 2.03. Increases in Volume of Services During Initial Term. In
addition to the volume of Initial Term Services to be provided by NewCo to IRI
pursuant to Section 2.01 hereof as set forth in the Budget, if requested by IRI
pursuant to written notice to the Designated NewCo Employee of at least (a) four
(4) weeks with regard to an increase of less than ten percent (10%), (b) eight
(8) weeks with regard to an increase of ten percent (10%) or greater, up to and
including twenty percent (20%) and (c) twelve (12) weeks with regard to an
increase greater than twenty percent (20%), prior to the date on which IRI
wishes to increase such volume, and to the extent that IRI and NewCo (through
their respective Designated Employees) may mutually agree in writing, NewCo
shall provide increased volumes of the Services to IRI during the Initial Term
(the "Additional Volume Initial Term Services"). Subject to Section 2.02 above
or unless otherwise specifically agreed to by IRI and NewCo in accordance with
the provisions of Article IV hereof, any Additional Volume Initial Term Services
shall be provided to IRI at the service levels set forth in the Service Level
Agreement. The service charges for any such Additional Volume Initial Term
Services shall be paid in accordance with the provisions of Section 3.04 hereof.

         Section 2.04. Additional Services During Initial Term. In addition to
the Initial Term Services and Additional Volume Initial Term Services, if any,
to be provided by NewCo to IRI pursuant to Sections 2.01 and 2.03 hereof, if
requested by IRI pursuant to written notice to the Designated NewCo Employee and
to the extent that IRI and NewCo (through their respective Designated Employees
in accordance with Article IV hereof) may mutually agree in writing, NewCo shall
provide additional services (including Services not included in the Budget) to
IRI during the Initial Term (the "Additional Initial Term Services"). The timing
for the commencement of the provision by NewCo of any such Additional Initial
Term Services, volume, scope and nature of any such Additional Initial Term
Services, as well as the term, service charges, service levels and other terms
and conditions applicable thereto, shall be commercially reasonable and mutually
agreed in writing by IRI and NewCo (through their respective Designated
Employees in accordance with Article IV hereof). The service charges for any
such Additional Initial Term Services shall be paid in accordance with the
provisions of Section 3.04 hereof.

         Section 2.05. [**]

         Section 2.06. Provisions of Services During the Remaining Term. (a) The
remaining term of this Agreement shall begin on January 1, 2002 and shall end
upon the expiration or earlier termination of this Agreement in accordance with
Article IX hereof (the "Remaining Term").

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         (b) On or before October 31 (the "Delivery Date") of each year
beginning October 31, 2001, IRI shall provide to NewCo, a subsequent year
service requirements proposal (each a "Subsequent Year Requirements Proposal,"
and together with all such proposals delivered during the Remaining Term, the
"Subsequent Year Requirements Proposals") and service level agreement (each a
"Subsequent Year Service Level Agreement," and together with all such service
level agreements delivered during the Remaining Term, the "Subsequent Year
Service Level Agreements") for the twelve month period beginning the January 1
following the applicable Delivery Date. The services (including any Additional
Volume Subsequent Year Services and Additional Subsequent Year Services (each as
defined below)) rendered by NewCo to IRI during the Remaining Term are hereafter
referred to as the "Subsequent Year Services" and, collectively with the Initial
Term Services, the Additional Volume Initial Term Services and the Additional
Initial Term Services, the "Services."

         (c) Within thirty (30) days following receipt of the applicable
proposed Subsequent Year Requirements Proposal and Subsequent Year Service Level
Agreement from IRI, NewCo shall provide to IRI its proposed service charges for
the Subsequent Year Services requested by IRI to be provided during the
applicable twelve month period (the "Subsequent Year Service Charge," and
together with all service charges during the Remaining Term, the "Subsequent
Year Service Charges"). Upon receipt of such Subsequent Year Service Charge
proposal from NewCo, NewCo and IRI shall promptly use their respective best
efforts to negotiate (through their respective Designated Employees in
accordance with Article IV hereof) the volume, scope and nature of such
Subsequent Year Services, as well as the Subsequent Year Service Charges and
other terms and conditions applicable to such Subsequent Year Services;
provided, however, that if during the prior twelve-month period NewCo enters
into an agreement (whether written or oral) to provide services to any customer,
other than IRI, that provides for less than an [**] margin to NewCo after
allocating Central Office Costs and Executive Costs pro-rata across all of the
services provided by NewCo based on the revenues generated by such services (the
"More Favorable Services"), the Subsequent Year Service Charges in effect during
the year in which NewCo enters into such agreement to provide More Favorable
Services (the "Applicable Subsequent Year Service Charges"), shall be promptly
(but in no event later than thirty (30) days following the execution of such
agreement to provide More Favorable Services) adjusted as necessary so that the
Applicable Subsequent Year Service Charges are no less favorable to IRI than
those associated with the More Favorable Services for the twelve-month period
during which NewCo provides such More Favorable Services. Thereafter, such
adjustment shall similarly be made to the Subsequent Year Service Charges for
each Following Twelve Month Period (as hereinafter defined) for so long as NewCo
continues to provide such More Favorable Services.

         (d) In addition, in negotiating the Subsequent Year Service Charges,
the parties agree to use their commercially reasonable best efforts to ensure
that:

                  (i) NewCo maintains at least a [**] margin (which margin shall
include IRI's InfoForce Business) on the Subsequent Year Services to be provided
by NewCo during each of the twelve month periods following the Initial Term;
provided, however, that if the Percentage

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Interest in the JV held by IRI decreases from the Percentage Interest set forth
on Exhibit A to the Amended and Restated Limited Partnership Agreement on the
date hereof, such [**] margin shall be adjusted so that no more than an [**]
margin is allocable to the Percentage Interests in the JV held by MGI;

                  (ii) Subsequent Year Service Charges are established on an
activity-based, rather than a time and materials-based, model;

                  (iii) Except as provided in the second sentence of this
Section 2.06(d)(iii) and Section 2.06(e), for each twelve month period during
the Remaining Term (each a "Following Twelve Month Period"), NewCo's (A) Central
Office Costs and Executive Costs are allocated pro rata across all services
outlined in the business plan and/or budget for NewCo based on the revenues
projected in such business plan and/or budget to be generated by NewCo from such
services, and (B) NewCo's Field Management Costs and Other Field Expenses are
allocated across the services projected to use the resources included in such
Field Management Costs and/or Other Field Expenses as specifically outlined in
the business plan and/or budget based on the revenues projected to be generated
from such services in such business plan and/or budget, in each case including
(1) revenues attributable to acquisitions completed in the immediately preceding
twelve month period (the "Prior Twelve Month Period") and (2) revenues
attributable to acquisitions included in the business plan and/or budget for the
applicable Following Twelve Month Period; provided, however, that revenues
attributable to such acquisitions shall not be included in the allocation until
each such acquisition is consummated, at which time the parties agree to
promptly (but in no event later than thirty (30) days after consummation of such
acquisition) adjust the Subsequent Year Service Charges for the Following Twelve
Month Period during which such acquisition was consummated to reflect a
reallocation of Central Office Costs and Executive Costs and, if applicable,
Field Management Costs and Other Field Expenses (on a pro rata basis, based on
the number of calendar days remaining in the applicable Following Twelve Month
Period beginning with the date following the of consummation of each such
acquisition and ending on the last day of such Following Twelve Month Period).
If the business plan and/or budget for the Prior Twelve Month Period included
potential acquisitions (the "Business Plan Acquisitions") that were not
completed during such Prior Twelve Month Period, the Subsequent Year Service
Charges for the applicable Following Twelve Month Period shall reflect an
allocation of costs established by multiplying NewCo's Central Office Costs and
Executive Costs by two (2) and allocating this total amount, pro rata based on
revenues generated or projected, as the case may be, across the greater of (A)
the actual revenues generated by NewCo during the applicable Prior Twelve Month
Period or (B) the revenues projected by NewCo in the applicable business plan
and/or budget for NewCo for the applicable Following Twelve Month Period,
assuming for this purpose that such Business Plan Acquisitions had been
consummated by NewCo in the Prior Twelve Month Period. The foregoing
notwithstanding, no adjustment for Business Plan Acquisitions shall be made with
respect to any Following Twelve Month Period in the event that (1) IRI has not
equaled or exceeded its projected revenue levels as set forth in the business
plan and/or budget for the Prior Twelve Month Period or (2) the Business Plan
Acquisitions during the applicable Prior Twelve Month Period were not
consummated due to IRI's election not to participate in a capital call for the
purpose of funding

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any such Business Plan Acquisition pursuant to the terms of the Amended and
Restated Limited Partnership Agreement; and

                  (iv) such Subsequent Year Service Charges include the Cost
Reductions (as defined below) described in Section 2.09 hereof.

         (e) Adjustment to Subsequent Year Service Charges. If MGI violates the
provisions of Section 16.2 of the Amended and Restated Limited Partnership
Agreement, the Subsequent Year Service Charges for each calendar year during the
Remaining Term of this Agreement, beginning with the calendar year of the date
of consummation of an Acquisition or the execution of a Third Party Contract
(each as defined in the Amended and Restated Limited Partnership Agreement),
shall be established (or retroactively adjusted in the case of the calendar year
in which such violation occurs) to reflect such Acquisition or execution of a
Third Party Contract by multiplying NewCo's Central Office Costs and Executive
Costs by two (2) and allocating this total amount, pro rata based upon the
revenues projected or generated as the case may be, across the total of (1) the
revenues projected to be generated (or generated in the case of the calendar
year in which such violation occurs) by NewCo in the business plan and/or budget
for NewCo for the applicable calendar year (or portion thereof, as applicable),
plus (2) the revenues projected by MGI (in MGI's sole reasonable judgment) in
the business plan and/or budget for MGI or its applicable Affiliate to be
generated (or generated in the case of the calendar year in which such violation
occurs) by MGI or its applicable Affiliate from Covered Services (as defined in
the Amended and Restated Limited Partnership Agreement) attributable to such
Acquisition or Third Party Contract during the applicable calendar year (or
portion thereof, as applicable).

         (f) In conjunction with the preparation of its financial statements for
each fiscal year during the Remaining Term, NewCo shall review the allocation of
Allocable Costs for the Prior Twelve Month Period and to the extent that such
Allocable Costs were not accurately allocated by NewCo during such Prior Twelve
Month Period, after taking into account any adjustments related to Business Plan
Acquisitions as provided in the second sentence of clause (d)(iii) above and any
adjustments pursuant to clause (e) above, the Subsequent Year Service Charges
related to such Prior Twelve Month Period shall be retroactively increased or
decreased, as applicable, to reflect such reallocation. NewCo shall deliver to
IRI within sixty (60) days following the end of the applicable Prior Twelve
Month Period a certificate setting forth its revised allocation of Allocable
Costs (the "Allocable Cost Certificate"). In the event that the Allocable Costs
allocated to IRI exceeded the actual costs allocable to IRI and paid by NewCo
during the applicable Prior Twelve Month Period, NewCo shall reimburse IRI for
any excess amounts paid immediately upon (and in any event no later that fifteen
(15) days following) receipt by IRI of the Allocable Cost Certificate. In the
event that the actual costs allocable to IRI and paid to NewCo during the
applicable Prior Twelve Month Period exceed the Allocable Costs allocated to
IRI, IRI shall reimburse NewCo for such underpayment immediately upon (and in
any event no later than fifteen (15) days following) receipt by IRI of the
Allocable Costs Certificate.

         (g) In the event that the parties fail to agree, on or before December
15, on the Subsequent Year Service Charges and/or the other terms and conditions
related to the Services to

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be provided by NewCo to IRI for any year in the Remaining Term, then (i) the
Subsequent Year Service Charges applicable to such year shall be the same as (A)
the Initial Term Service Charges (as defined below), as adjusted pursuant to
Section 3.04 hereof, minus the Cost Reductions, as the same may be adjusted
pursuant to Section 2.09(d) hereof for the same or similar services, or (B)
Subsequent Year Service Charges, as the case may be, for the immediately
preceding year; provided, however, that such Subsequent Year Service Charges
shall be adjusted (x) to ensure that NewCo maintains at least a [**] margin,
subject to adjustment in the event of a decrease in IRI's Percentage Interest as
set forth in Section 2.09(d) above and (y) for wage (including benefits)
inflation, as mutually agreed by IRI and NewCo, and (ii) the other terms and
conditions related to the Services applicable to such year shall be identical to
those of the preceding year for the same or similar services.

         Section 2.07. Increases in Volume of Services During Any Subsequent
Year. In addition to the Subsequent Year Services to be provided by NewCo to IRI
pursuant to Section 2.06 hereof, if requested by IRI pursuant to written notice
to the Designated NewCo Employee of at least (a) four (4) weeks with regard to
an increase of less than ten percent (10%), (b) eight (8) weeks with regard to
an increase of ten percent (10%) or greater, up to and including twenty percent
(20%) and (c) twelve (12) weeks with regard to an increase greater than twenty
percent (20%), prior to the date on which IRI wishes to increase such volume,
and to the extent that IRI and NewCo (through their respective Designated
Employees ) may mutually agree in writing, NewCo shall provide increased volumes
of Subsequent Year Services to IRI during a Subsequent Year (the "Additional
Volume Subsequent Year Services") at the same rates as the applicable Subsequent
Year Service Charges. Unless otherwise specifically agreed to by IRI and NewCo
in accordance with the provisions of Article IV hereof, any Additional Volume
Subsequent Year Services shall be provided to IRI at the service levels set
forth in the applicable Subsequent Year Service Level Agreement. The service
charges for any such Additional Volume Subsequent Year Services shall be paid in
accordance with the provisions of Section 3.02 hereof.

         Section 2.08. Additional Services During Any Subsequent Year. In
addition to the Subsequent Year Services and Additional Volume Subsequent Year
Services, if any, to be provided by NewCo to IRI pursuant to Sections 2.06 and
2.07 hereof, if requested by IRI pursuant to written notice to the Designated
NewCo Employee, and to the extent that IRI and NewCo (through their respective
Designated Employees in accordance with Article IV hereof) may mutually agree in
writing, NewCo shall provide additional services (including Services not
provided by NewCo to IRI during the Initial Term) to IRI during the Remaining
Term (the "Additional Subsequent Year Services"). The timing for the
commencement of the provision by NewCo of any such Additional Subsequent Year
Services, volume, scope and nature of any such Additional Subsequent Year
Services, as well as the term, service charges, service levels and other terms
and conditions applicable thereto, shall be commercially reasonable and mutually
agreed in writing by IRI and NewCo (through their respective Designated
Employees in accordance with Article IV hereof). The service charges for any
such Subsequent Year Services shall be paid in accordance with the provisions of
Section 3.02 hereof.

                                       13
<PAGE>   14

         Section 2.09. Cost Reduction. (a) Subject to the provisions of Section
2.09(d) below, the Subsequent Year Service Charges for the twelve month period
beginning January 1, 2002 and ending December 31, 2002 (the "Cost Reduction
Period") shall reflect at least [**] in aggregate cost reductions (the "Cost
Reductions") from the actual costs of delivering the Services as of the date of
this Agreement. Such Cost Reductions shall consist of reductions in fixed costs
and/or reductions in the rates for variable costs during the Cost Reduction
Period and such Cost Reductions shall be maintained by NewCo during the
Remaining Term. On or before January 1, 2002, NewCo shall deliver to IRI a
certificate (the "Cost Reduction Certificate") that sets forth in reasonable
detail the Cost Reductions.

         (b) In the event that, by the end of the Initial Term, NewCo believes
it will achieve cost reductions of the type and nature comprising the Cost
Reductions in excess of [**] (the "Additional Cost Reductions") or has initiated
programs which it believes will generate the Additional Cost Reductions during
the thirty (30) month period beginning July 1, 2000 and ending December 31,
2002, the Cost Reduction Certificate delivered to IRI pursuant to Section
2.09(a) above shall also set forth in reasonable detail the programs and savings
that comprise the Additional Cost Reductions. If IRI does not object to the Cost
Reduction Certificate pursuant to the provisions of Section 2.09(c) below, IRI
shall pay NewCo [**] of the aggregate Additional Cost Reductions shown on the
certificate as a performance bonus. In the event that the Additional Cost
Reductions shown on the Cost Reduction Certificate have not been achieved by
December 31, 2002, then NewCo shall reimburse IRI a pro rata portion of the [**]
bonus payment. Any Additional Cost Reductions actually achieved by NewCo shall
be maintained by NewCo during the Remaining Term in order to be eligible for the
performance bonus.

         (c) IRI shall have a period of ten (10) business days after the
delivery of the Cost Reduction Certificate to present in writing to NewCo notice
of any objections IRI may have to the Cost Reduction Certificate, setting forth
in reasonable detail the reasons for such objection, including any objection to
the Additional Cost Reductions. If IRI objects in writing to the Cost Reduction
Certificate within the 10 day period, IRI and NewCo shall negotiate in good
faith (through their respective Designated Employees) and use their reasonable
best efforts to resolve such dispute. If the parties fail to agree within an
additional five (5) business days, then the disputed items shall be resolved by
Arthur Andersen LLP, or if such firm declines to act in such capacity or is no
longer qualified as a firm of independent public accountants with respect to
IRI, MGI or NewCo, by such other firm of independent public accountants chosen
and mutually accepted by both parties (the "Accounting Referee"). The Accounting
Referee shall resolve the dispute within ten (10) business days of having the
disputed items referred to it. The Cost Reduction Certificate, as revised by the
Accounting Referee, shall be final and binding on the parties. The cost, fees
and expenses of the Accounting Referee shall be borne equally by IRI and NewCo.

         (d) In the event IRI breaches or fails to comply with any of the terms
or conditions set forth in the Transition Services Agreement of even date
herewith by and between IRI and NewCo (the "Transition Services Agreement") and
fails to cure such breach or failure to comply

                                       14
<PAGE>   15

within the applicable cure period specified therein and such breach or failure
has or is reasonably expected to have a material adverse effect on NewCo's
ability to achieve the Cost Reductions by December 31, 2002 (the "Cost Reduction
Date"), NewCo shall deliver, as soon as reasonably practicable (and in no event
later than forty-five (45) days) following the applicable cure period, a
certificate to IRI (the "Delayed Cost Reduction Certificate") that sets forth
(i) in reasonable detail the material adverse effect that IRI's breach or
failure to comply with the terms of the Transition Services Agreement will have
or is reasonably expected to have on the timing of the Cost Reductions and (ii)
an alternative date by which the Subsequent Year Service Charges will reflect
the Cost Reductions. IRI shall have a period of ten (10) business days after the
delivery of the Delayed Cost Reduction Certificate to present in writing to
NewCo notice of any objections IRI may have to the Delayed Cost Reduction
Certificate, setting forth in reasonable detail the reasons for such objection.
If IRI does not object to the Delayed Cost Reduction Certificate, the Cost
Reduction Date shall be amended as set forth in the Delayed Cost Reduction
Certificate and such change shall be final and binding on the parties. If IRI
objects in writing to the Delayed Cost Reduction Certificate within the 10 day
period, IRI and NewCo shall negotiate in good faith (through their respective
Designated Employees) and use their reasonable best efforts to resolve such
dispute. If the parties fail to agree within an additional five (5) business
days, then the disputed items shall be resolved by the Accounting Referee. The
Accounting Referee shall resolve the dispute within ten (10) business days of
having the disputed items referred to it. The Delayed Cost Reduction
Certificate, as revised by the Accounting Referee, shall be final and binding on
the parties. The cost, fees and expenses of the Accounting Referee shall be
borne equally by IRI and NewCo. The foregoing notwithstanding, NewCo shall
remain obligated to deliver by the Cost Reduction Date that portion of the Cost
Reductions that are not affected by IRI's breach or failure to comply with the
terms or conditions of the Transition Services Agreement.

         (e) For each year following the Cost Reduction Period, the Subsequent
Year Service Charges shall be adjusted to reflect additional permanent cost
reductions from the actual cost of delivering the Services as of the date of
this Agreement, if any, achieved by NewCo.

         Section 2.10. Reporting. NewCo shall deliver to IRI weekly on Tuesday
beginning the second full week following the date of this Agreement a service
usage report, substantially in the form attached hereto as Exhibit B-1. NewCo
shall deliver to IRI on the fifteenth (15th) day of each month beginning the
second full month following the date of this Agreement (such initial report to
cover the period beginning on the date of this Agreement and ending on the last
day of the first full month following the date of this Agreement) a report
setting forth (A) costs savings achieved as of the date of such report, together
with planned and/or initiated programs to achieve the Cost Reductions described
in Section 2.09 above and (B) technology issues, proposed technology
developments and the status of any initiated technology development programs
pursuant to Sections 2.14 and 5.01 below, substantially in the form attached
hereto as Exhibit B-2.

         Section 2.11. Force Majeure. NewCo shall not be required to provide any
Service to the extent the failure to perform such Service is caused by any event
or condition not existing as of

                                       15
<PAGE>   16

the date of this Agreement and not reasonably within the control of NewCo,
including without limitation, by fire, flood, typhoon, earthquake, explosion,
strikes, labor troubles or other industrial disturbances, unavoidable accidents,
war (declared or undeclared), acts of terrorism, sabotage, embargoes, blockage,
acts of governmental authorities, riots, insurrections, or any other cause
beyond the control of NewCo (an "Event of Force Majeure"); provided, that NewCo
promptly notifies IRI of the Event of Force Majeure and takes all commercially
reasonable steps necessary to resume performance of such Services within 10
business days of the date that such Service ceases to be provided by NewCo. The
parties acknowledge that IRI is relying on NewCo to perform the Services and
that any interruption in the InfoScan Causal Collection Service may have a
material adverse effect on the business of IRI.

         Section 2.12. Data Challenges. NewCo shall provide IRI with a monthly
report on Data Challenges by the last day of each month during the first 12
months of this Agreement. Such report (the "Data Challenge Report") shall be
substantially in the form of Exhibit C hereto and shall report on the occurrence
of Data Challenges and NewCo's acknowledgement of and response to such Data
Challenges during the prior month. After the end of the twelve-month period and
prior to September 30, 2001, the parties shall amend the Initial Term Service
Level Agreement and each Subsequent Year Service Level Agreement to include the
maximum number of Data Challenges permitted based on the Data Challenge history
during the first 12 months of this Agreement, and to include the response times
set forth in the following sentence. Until such addition is made to the
applicable Service Level Agreement, NewCo agrees to use commercially reasonable
efforts to acknowledge all Data Challenges within 48 hours of NewCo's receipt of
the Data Challenge and resolve each such Data Challenge within ten (10) business
days.

         Section 2.13. Ownership of Data. NewCo acknowledges and agrees that all
data collected and provided to IRI or a client of IRI at the request of IRI as
part of the Services ("IRI Data") shall be owned solely by IRI and shall not be
provided to any other party without IRI's prior written consent. Without the
consent of IRI, which consent shall not be unreasonably withheld, NewCo further
agrees that it shall not collect, at the same time it is collecting IRI Data,
the same data for itself or for any third party.

         Section 2.14. Replacement of MONet Equipment. It is anticipated that
NewCo will lease hardware to replace the MONet hardware provided by IRI for
NewCo's use under the IRI Usage Agreement during the Initial Term. When NewCo
leases such replacement hardware, the applicable budget and/or Subsequent Year
Service Charges shall be amended to include up to [**] per annum (the current
depreciation charge related to the MONet hardware) to be allocated to the cost
of leasing such replacement hardware.

                                   ARTICLE III
                                 SERVICE CHARGES

         Section 3.01. Initial Term Service Charges; Invoicing of Initial Term
Service Charges. The charges for the Initial Term Services (the "Initial Term
Service Charges") to be provided by

                                       16
<PAGE>   17

NewCo to IRI hereunder shall be as set forth in the Budget. NewCo shall invoice
IRI for the Initial Term Service Charges in eighteen (18) monthly installments
on the first business day of each month, provided that any failure by NewCo to
provide an invoice within such time period shall not relieve IRI of its
obligation to pay an invoice received after such date.

         Section 3.02. Subsequent Year Service Charges; Invoicing of Subsequent
Year Services Charges. The Subsequent Year Service Charges shall be determined
in accordance with Section 2.06 hereof. NewCo shall invoice IRI for the
Subsequent Year Service Charges on the first business day of each month;
provided that any failure by NewCo to provide an invoice within such time period
shall not relieve IRI of its obligation to pay an invoice received after such
date; provided, further, that NewCo shall review the Subsequent Year Service
Charges quarterly for the immediately preceding three month period and compare
actual use of Services to budgeted use of Services during such three (3) month
period. To the extent that such Subsequent Year Service Charges resulted in an
overpayment or an underpayment to NewCo during such three month period, the
Subsequent Year Service Charges related to such three month period shall be
retroactively increased or decreased, as applicable, and the next scheduled
invoice for Subsequent Year Service Charges shall be increased or decreased, as
the case may be, to reflect such overpayment or underpayment.

         Section 3.03. Settlement of Service Charges; Audit Right. (a) IRI shall
pay within fifteen (15) days following its receipt of any invoice from NewCo, by
wire transfer of immediately available funds payable to the order of NewCo and
without set-off, all amounts invoiced by NewCo during the current calendar
month; provided, however, that during the period (the "Delayed Payment Period")
beginning on the effective date of this Agreement and ending on the later to
occur of six (6) months from the effective date hereof or the last day of the
last month during which IRI funds payroll for the Leased Employees under the
terms of the Transition Services Agreement, whether before or after such Leased
Employees become NewCo employees, IRI shall pay within forty-five (45) days
following its receipt of an invoice from NewCo; provided, further, that during
the Delayed Payment Period, IRI may set-off amounts owed to IRI by NewCo
pursuant to the Transition Services Agreement against amounts invoiced pursuant
to this Agreement. If IRI fails to pay any monthly payment within fifteen (15)
days, with respect to months after the Delayed Payment Period through the
expiration or termination of this Agreement, or forty-five (45) days, with
respect to the months during the Delayed Payment Period, following its receipt
of any invoice from NewCo, IRI shall pay, in addition to the amount indicated in
such invoice, interest on such amount at the rate publicly announced by Harris
Bank and Trust Company as its base rate in Chicago, Illinois in effect from time
to time during the period such amount remains unpaid.

         (b) In the event of a dispute as to the propriety of the amount
invoiced, IRI shall pay all undisputed amounts, but shall be entitled to
withhold payment of any amount in dispute (and shall not be obligated to pay
interest on the amount so withheld) and shall notify a NewCo Designated Employee
in writing in accordance with the provisions of Section 10.07 hereof within ten
(10) business days from receipt of any disputed invoice of the disputed amount
and the reasons each such charge is disputed by IRI. NewCo shall provide to a
IRI Designated

                                       17
<PAGE>   18

Employee records relating to the disputed amount so as to enable the parties
(through their respective Designated Employees) to resolve the dispute. The
parties shall use the dispute resolution procedures set forth in Article VIII
hereof to resolve any such dispute promptly.

         Section 3.04. Adjustments to Initial Term Service Charges. (a) As
promptly as practicable (but no later than sixty (60) days) after the six month
period beginning July 1, 2000 and ending December 31, 2000 (the "Six Month
Period"), the six month period beginning January 1, 2001 ending June 30, 2001
(the "Interim Period") and the twelve month period beginning January 1, 2001 and
ending December 31, 2001 (the "Twelve Month Period"), NewCo (i) in the case of
the Six Month Period and the Twelve Month Period, will cause Ernst & Young, LLP
("E&Y") to conduct an audit and deliver an audit opinion on the financial
statements of NewCo at December 31, 2000 (the "Year 2000 Audited Financial
Statements") and December 31, 2001 (the "Year 2001 Audited Financial
Statements," and together with the Year 2000 Audited Financial Statements, the
"Audited Financial Statements"), respectively, and (ii) in the case of the
Interim Period, shall prepare the unaudited financial statements of NewCo at
June 30, 2001 (the "Interim Unaudited Financial Statements," and together with
the Audited Financial Statements, the "Financial Statements"). NewCo shall also
prepare (i) a variation analysis for each of the Six Month Period (the "Six
Month Period Variation Analysis"), Interim Period (the "Interim Period Variation
Analysis") and Twelve Month Period (the "Twelve Month Period Variation
Analysis," and collectively with the Six Month Period Variation Analysis and the
Interim Period Variation Analysis, the "Variation Analysis") and (ii) a
certificate based on the applicable Variation Analysis setting forth (A) [**]
(including Additional Volume Initial Term Services and Additional Initial Term
Services) ("Actual Cost of Services") during each of the Six Month Period,
Interim Period and Twelve Month Period and (B) the amounts set forth in the
Budget, as adjusted pursuant to paragraph (d) or (e) of this Section 3.04 in the
case of the Interim Period and/or the Twelve Month Period, in respect to such
Services ("Budgeted Cost of Services") during each of the Six Month Period (the
"Six Month Period Variation Certificate"), Interim Period (the "Interim Period
Variation Certificate") and the Twelve Month Period (the "Twelve Month Period
Variation Certificate," and together with the Six Month Period Variation
Certificate and the Interim Period Variation Certificate, the "Variation
Certificate"). NewCo will cause draft Audited Financial Statements, together
with a clearance letter from E&Y stating that E&Y has completed the audit of
NewCo's financial statements and setting forth any adjustments expected to be
made to such draft Audited Financial Statements, or draft Interim Unaudited
Financial Statements, as applicable, to be delivered to IRI's independent
certified public accountant on or before January 31, 2001 with respect to the
Six Month Period, July 15, 2001 with respect to the Interim Period and January
31, 2002 with respect to the Twelve Month Period. NewCo will cause the
applicable final Audited Financial Statements, together with the audit opinion
and report of E&Y thereon, or the final Interim Unaudited Financial Statements,
and the related Variation Analysis and Variation Certificate to be delivered to
IRI on or before March 1, 2001, with respect to the Six Month Period, August 31,
2001, with respect to the Interim Period, and March 1, 2002, with respect to the
Twelve Month Period. The final Financial Statements shall fairly present, in all
material respects, the financial position and results of operations of NewCo as
of the close of business on December 31, 2000, June 30, 2001 and December 31,
2001, as applicable, and shall be prepared in accordance with generally

                                       18
<PAGE>   19

accepted accounting principles applied on a consistent basis. The Variation
Analysis and Variation Certificate for each period shall be determined in good
faith based upon the applicable Financial Statements. The cost of the audits for
the Six Month Period and the Twelve Month Period shall be borne by NewCo. The
parties hereto acknowledge that the adjustment to the Initial Term Service
Charges set forth in this Section 3.04 relates to all revenues of NewCo except
that no such adjustment shall be made regarding revenues of NewCo (after
allocating expenses of NewCo attributable to such revenues pro rata based on
gross revenues) that are attributable to acquisitions and no adjustment shall be
made in respect of payments, if any, made to NewCo pursuant to Section 2.09(b)
hereof or with respect to the Base Service Charges set forth in the Transition
Services Agreement.

         (b) IRI shall have a period of twenty (20) business days after the
delivery of the final Year 2000 Audited Financial Statements, final Interim
Unaudited Financial Statements or the final Year 2001 Audited Financial
Statements and the related Variation Analysis and Variation Certificate to
present in writing to NewCo notice of any objections IRI may have to the Six
Month Period Variation Analysis and related Variation Certificate, the Interim
Period Variation Analysis and related Variation Certificate or the Twelve Month
Period Variation Analysis and related Variation Certificate, as the case may be,
setting forth in reasonable detail the reasons for such objection. If IRI does
not object to the Six Month Period Variation Analysis and related Variation
Certificate, the Interim Period Variation Analysis and related Variation
Certificate or the Twelve Month Period Variation Analysis and related Variation
Certificate within such twenty (20) business day period, the applicable
Variation Analysis and related Variation Certificate shall be final and binding
on the parties hereto and any adjustment to the Initial Term Service Charges
shall be based thereon.

         (c) If IRI objects in writing to the Six Month Period Variation
Analysis and related Variation Certificate, the Interim Period Variation
Analysis and related Variation Certificate or the Twelve Month Period Variation
Analysis and related Variation Certificate within the twenty (20) business day
period, IRI and NewCo shall negotiate in good faith and use their best efforts
to resolve such dispute. If the parties fail to agree within five (5) business
days after the delivery of the notice, then the disputed items shall be resolved
by the Accounting Referee. The Accounting Referee shall resolve the dispute
within ten (10) business days of having the disputed items referred to it. The
Six Month Period Variation Analysis and related Variation Certificate, the
Interim Period Variation Analysis and related Variation Certificate or the
Twelve Month Period Variation Analysis and related Variation Certificate as
revised by the Accounting Referee shall be final and binding on the parties and
any adjustment to the Initial Term Service Charges shall be based thereon. The
cost, fees and expenses of the Accounting Referee shall be borne equally by IRI
and NewCo.

         (d) If Budgeted Cost of Services is greater than Actual Cost of
Services as set forth on the Six Month Period Variation Analysis, the Interim
Period Variation Analysis or the Twelve Month Period Variation Analysis, the
Initial Term Service Charge related to the Six Month Period, the Interim Period
or the Twelve Month Period, as applicable, shall be reduced by an amount, as
determined by NewCo and IRI (through their respective Designated Employees)

                                       19
<PAGE>   20

taking into account seasonality and other related factors, no greater than such
excess and the Budget (including the related assumptions) for the remaining
portion of the Initial Term shall be amended to reflect such reduction. Subject
to the provisions of Section 3.04(f), NewCo shall reimburse IRI for any excess
amounts paid pursuant to the Initial Term Service Charge, if any, immediately
upon (and in any event no later than fifteen (15) days following) receipt by IRI
of the Six Month Period Variation Analysis and related Variation Certificate,
the Interim Period Variation Analysis and related Variation Certificate or the
Twelve Month Period Variation Analysis and related Variation Certificate, as the
case may be; provided, however, that in the event IRI has objected to NewCo's
calculation pursuant to paragraph (b) hereof, such disputed amounts shall become
due and payable upon resolution of such dispute between IRI and NewCo or upon
final determination by the Accounting Referee.

         (e) If Budgeted Cost of Services is less than Actual Cost of Services
as set forth on the Six Month Period Variation Analysis and related Variation
Certificate, the Interim Period Variation Analysis and related Variation
Certificate or the Twelve Month Period Variation Analysis and related Variation
Certificate, the Initial Term Service Charge related to the Six Month Period,
the Interim Period or the Twelve Month Period, as applicable, shall be increased
by an amount, as determined by NewCo and IRI (through their respective
Designated Employees) taking into account seasonality and other related factors,
no greater than such difference and the Budget (including the related
assumptions) for the remaining portion of the Initial Term shall be amended to
reflect such increase. Any such increase in the Initial Service Charge shall be
paid by IRI to NewCo immediately upon (and in any event no later than fifteen
(15) days following) receipt by IRI of the Six Month Period Variation Analysis
and related Variation Certificate or Twelve Month Period Variation Analysis and
related Variation Certificate, as the case may be; provided, however, that in
the event IRI has objected to NewCo's calculation pursuant to paragraph (b)
hereof, such disputed amounts shall become due and payable upon resolution of
such dispute between IRI and NewCo or upon final determination by the Accounting
Referee.

         (f) In each event that IRI is entitled to receive a payment from NewCo
pursuant to the provisions of Section 3.04(d), NewCo shall have the right, but
not the obligation, to submit to IRI a written proposal (the "Reinvestment
Proposal") relating to the reinvestment in NewCo of the amount of any payment
(or portion thereof) that IRI is entitled to receive pursuant to Section 3.04(d)
to achieve additional cost savings or other benefits. IRI shall have a period of
ten (10) business days after the delivery of the Reinvestment Proposal. If IRI
accepts the Reinvestment Proposal, the payment that IRI would otherwise be
entitled to receive from NewCo pursuant to the provisions of Section 3.04(d)
shall be retained by NewCo in accordance with the terms of the Reinvestment
Proposal. If IRI does not accept the Reinvestment Proposal, or if IRI does not
respond to the Reinvestment Proposal within such ten (10) business day period,
then all amounts that IRI is entitled to receive from NewCo pursuant to the
Provisions of Section 3.04(d) shall be paid to IRI promptly in accordance with
the provisions of Section 3.04(d).

         Section 3.05. Audit. NewCo shall keep complete and accurate records
reflecting all information necessary or useful in verifying the accuracy of each
invoice for a reasonable time

                                       20
<PAGE>   21

after the date of such invoice, noting IRI's rights under this Section 3.05. IRI
shall have the right to hire an independent certified public accountant to
inspect all such records so required to be kept by NewCo (which accountant shall
agree in writing to keep all information confidential except as needed to
disclose any discovered discrepancies); provided (but not in limitation of the
rights provided in Section 13.1 of the Amended and Restated Limited Partnership
Agreement), that such audit: (i) is conducted during normal business hours, (ii)
is conducted no more often than once per year, and (iii) is conducted only after
IRI has given ten (10) business days notice of such audit. IRI shall bear the
full cost and expense of such audit, unless a discrepancy in excess of $100,000
in favor of IRI is discovered, in which event NewCo shall bear the full cost and
expense of such audit. Regardless of the amount of discrepancy discovered, all
discrepancies (and interest thereon) shall be immediately due and payable.

         Section 3.06.  Taxes.  IRI will pay or reimburse NewCo for any sales,
use, gross receipts or similar tax imposed in connection with the payments made
hereunder.

                                   ARTICLE IV
                             ALTERATION OF SERVICES

         Section 4.01. Request for Alteration of Services. If either party
wishes to change the Services specified in the Budget or in any Subsequent Year
Requirements Proposal or under the Service Level Agreement or any Subsequent
Year Service Level Agreement, then the party making such request (the
"Requesting Party") must give the other party (the "Recipient Party") written
notice to the applicable Designated Employee of at least two (2) months prior to
the date on which the Requesting Party wishes to alter a Service, unless this
Agreement specifically provides otherwise with respect to notice timing. All
such requests (a) if made by IRI, must be made by a Designated IRI Employee and
must be delivered to a Designated NewCo Employee in writing in accordance with
the provisions of Section 10.07 hereof or (b) if made by NewCo, must be made by
a Designated NewCo Employee and must be delivered to a Designated IRI Employee
in writing in accordance with the provisions of Section 10.07 hereof.

         Section 4.02. Response to Request for Alteration of Services. Upon
receipt of a request for the alteration of Services as set forth in Section
4.01, the Recipient Party (through a Designated Employee) as promptly as
practicable, but in no event later than ten (10) business days after receipt of
such request, shall deliver a notice to the Requesting Party (through a
Designated Employee) responding to such request specifying any objections that
the Recipient Party has to the Requesting Party's request. The Recipient Party
shall be deemed to accept all terms and conditions of the request not included
in its response. In addition, if the Recipient Party does not respond within the
ten (10) business day period set forth above, the Recipient Party shall be
deemed to have accepted the Requesting Party's request for the alteration of
Services on the terms and conditions set forth in the Requesting Party's
request.

         Section 4.03. Escalation. If the Recipient Party has any objection to
the Requesting Party's request, the parties (through their respective Designated
Employees), shall during the ten

                                       21
<PAGE>   22

(10) business days following delivery of the notice of objection to the
Requesting Party, use their commercially reasonable best efforts to reach
agreement on the objectional items. If the parties are unable to reach agreement
during such ten (10) business day period, following the expiration of such ten
(10) business day period, either party may escalate any dispute pursuant to the
dispute resolution procedures set forth in Article VIII hereof; provided,
however, that if IRI is the Recipient Party and an objection is raised in
writing by a senior executive officer of IRI which relates to InfoScan Causal
Collection Service Services, IRI shall have the right to prohibit NewCo from
making any alteration of such Services so long as IRI has a valid business
reason for objecting to the alteration. Notwithstanding the foregoing paragraph,
if IRI is the Requesting Party, NewCo shall have no right to object to an
alteration so long as IRI provides NewCo with (i) adequate notice of the change
(which shall be deemed to be at least two (2) months without NewCo's prior
written consent unless this Agreement specifically provides otherwise with
respect to notice timing) and (ii) pays to NewCo all of the direct and
consequential costs associated with such change, provided that NewCo has first
advised IRI in writing of the nature and amount of such costs.

                                    ARTICLE V
                      COOPERATION ON TECHNOLOGY DEVELOPMENT

         Section 5.01. Cooperation on Technology Development. IRI shall provide
reasonable consultation and assistance to NewCo, and NewCo's third-party
developers, at no charge, for the integration of NewCo's relevant technology set
forth on Exhibit D hereto ("NewCo's Relevant Technology") with IRI's relevant
technology set forth on Exhibit E hereto ("IRI's Relevant Technology" and,
together with NewCo's Intellectual Property, the "Relevant Technology"). The
scope of such consultation and assistance shall include periodic updates
regarding each party's technology development plans, periodic telephonic,
e-mail, and written consultation, and engineering consultation at locations
designated by NewCo, which such updates shall be no less frequently than monthly
during the first 18 months of the term of this Agreement and quarterly
thereafter. In addition, if a material change to either party's Relevant
Technology is anticipated, both parties will cooperate to ensure that changes in
one party's Relevant Technology do not result in NewCo's inability to provide
the Services to IRI at the levels specified in the Service Level Agreement or
any Subsequent Year Service Level Agreement, as the case may be. NewCo agrees to
pay IRI's reasonable travel and accommodation expenses for on-site assistance.

         Section 5.02. Grant of Technology Rights. (a) IRI hereby grants to
NewCo, and NewCo hereby accepts, a royalty-free, U.S. right to use all IRI
Relevant Technology owned or licensable by IRI in connection with performance of
the Services. In addition, IRI agrees to grant to NewCo, as necessary and as the
parties shall agree, the right to use, in connection with performance of the
Services, any IRI relevant technology hereinafter developed, owned or controlled
by IRI ("Future IRI Relevant Technology"). IRI agrees to execute and deliver any
additional agreements or documents as may be necessary or desirable to grant to
NewCo the right to use such Future IRI Relevant Technology.

                                       22
<PAGE>   23

         (b) NewCo hereby grants to IRI, and IRI hereby accepts, a royalty-free,
U.S. right to use all NewCo Relevant Technology owned or licensable by NewCo in
connection with the delivery of the Services. In addition, NewCo agrees to grant
to IRI, as necessary and as the parties shall agree, the right to use, in
connection with the delivery of the Services, any NewCo relevant technology
hereinafter developed, owned or controlled by NewCo ("Future NewCo Relevant
Technology"). NewCo agrees to execute and deliver any additional agreements or
documents as may be necessary or desirable to grant to IRI the right to use such
Future NewCo Relevant Technology.

         Section 5.03. Limitation and Reservation of Rights. (a) NewCo shall
not, and shall not cause or authorize any third party to sell, lease, license or
sublicense the IRI Relevant Technology or Future IRI Relevant Technology. NewCo
shall not reverse engineer the IRI Relevant Technology or Future IRI Relevant
Technology to determine the internal functioning of the IRI Relevant Technology
or Future IRI Relevant Technology. No license or right is granted, by
implication or otherwise, to NewCo under any IRI intellectual property now or
hereafter owned or controlled by IRI, except for the rights expressly granted in
this Agreement and those to be granted with respect to the Future IRI Relevant
Technology.

         (b) IRI shall not, and shall not cause or authorize any third party to
sell, lease, license or sublicense the NewCo Relevant Technology or Future NewCo
Relevant Technology. IRI shall not reverse engineer the NewCo Relevant
Technology or Future NewCo Relevant Technology to determine the internal
functioning of the NewCo Relevant Technology or Future IRI Relevant Technology.
No license or right is granted, by implication or otherwise, to NewCo under any
NewCo intellectual property now or hereafter owned or controlled by NewCo,
except for the rights expressly granted in this Agreement and those to be
granted with respect to the Future NewCo Relevant Technology.

         (C) DISCLAIMER OF WARRANTIES. THE TECHNOLOGY LICENSED HEREUNDER IS
PROVIDED ON AN AS IS BASIS, WITH NO WARRANTIES WHATSOEVER. TO THE EXTENT
PERMITTED BY APPLICABLE LAW, IRI, NEWCO AND THEIR RESPECTIVE SUPPLIERS
SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT,
MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, REGARDLESS OF ANY
KNOWLEDGE OF PARTICULAR NEEDS. NO EMPLOYEE, AGENT, DEALER, OR DISTRIBUTOR IS
AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTIES OR MODIFY THE FOREGOING LIMITED
WARRANTY.

         (D) LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY OR THEIR
RESPECTIVE DISTRIBUTORS, SUPPLIERS, LICENSORS OR RESELLERS, OR THE
MANUFACTURERS, SUPPLIERS, OR DISTRIBUTORS OF PRODUCTS WITH WHICH THE TECHNOLOGY
LICENSED HEREUNDER MAY BE BUNDLED, BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR

                                       23
<PAGE>   24

LOSS OF BUSINESS INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH
TECHNOLOGY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE
FOREGOING LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF THE CAUSE OF ACTION
UNDER WHICH SUCH DAMAGES ARE SOUGHT, INCLUDING, WITHOUT LIMITATION, BREACH OF
CONTRACT, NEGLIGENCE, OR OTHER TORT. EACH PARTY UNDERSTANDS THAT, IN CONNECTION
WITH THE OTHER PARTY'S TECHNOLOGY, IT SHALL HAVE SOLE RESPONSIBILITY FOR
ADEQUATE PROTECTION AND BACK-UP OF DATA USED IN CONNECTION WITH SUCH TECHNOLOGY.

                                   ARTICLE VI
                         REPRESENTATIONS AND WARRANTIES

         Section 6.01.  Representations and Warranties of Each Party.  Each of
IRI and NewCo hereby represents and warrants severally and not jointly to the
other as to itself that:

         (a) Corporate Existence and Power. In the case of IRI: Such party is a
corporation duly organized, validly existing and in good standing under the laws
of the State of Delaware, and has all corporate powers and all material
governmental licenses, authorizations, consents and approvals required to carry
on its business as now conducted. In the case of NewCo: Such party is a limited
partnership duly formed and validly existing under the laws of the State of
Delaware, and has all powers and material governmental licenses, authorizations,
consents and approvals required to carry on its business as now conducted.

         (b) Authorization. The execution, delivery and performance by such
party of this Agreement and the consummation by such party of the transactions
contemplated hereby are within such party's corporate, in the case of IRI, or
limited partnership, in the case of NewCo, powers and have been duly authorized
by all necessary corporate, in the case of IRI, or limited partnership, in the
case of NewCo, action on the part of such party. This Agreement constitutes a
valid and binding agreement of such party, enforceable in accordance with its
terms.

         (c) Governmental Authorization; Consents. The execution, delivery and
performance by such party of this Agreement require no action by or in respect
of, or filing with, any governmental body, agency, official or authority, except
for required actions and filings under applicable securities laws and
regulations. No consent, approval, waiver or other action by any Person under
any contract, agreement, indenture, lease, instrument or other document to which
such party is a party or by which it is bound is required or necessary for the
execution, delivery and performance of this Agreement by such party or the
consummation of the transactions contemplated hereby.

                                       24
<PAGE>   25

         (d) Non-Contravention. The execution, delivery and performance by such
party of this Agreement does not and will not (i) contravene or conflict with
the certificate of incorporation or by-laws, in the case of IRI, or certificate
of limited partnership or limited partnership agreement, in the case of NewCo,
(or other governing documents) of such party or (ii) contravene or conflict with
or constitute a violation of any provision of any law, regulation, judgment,
injunction, order or decree binding upon or applicable to such party.

         (e)  No Default. It is not in default under any contract, agreement or
other instrument that is material to the undertaking of its obligations under
this Agreement.

         Section 6.02.     Additional Representations and Warranties of IRI.
IRI hereby represents and warrants to NewCo that:

         (a) Validity of Historical Information. To the best of IRI's knowledge,
all of the historical information provided by IRI to NewCo, in particular the
historical information referred to in Section 2.02 above that was the basis of
the service levels in the Service Level Agreement, is true, accurate and
complete in all material respects. This representation and warranty shall
survive the execution and delivery of this Agreement until January 1, 2001. In
addition, the provisions of Section 2.02 shall serve as the exclusive remedy for
a breach of this representation and warranty.

         (b) Budget. The Budget (including the related assumptions) constitutes
IRI's best estimate of the information purported to be shown therein, and IRI is
not aware of any fact or information that would lead it to believe that the
Budget is incorrect or misleading in any material respect; provided, however,
that IRI makes no representation or warranty with respect to the line item
"NewCo Executive" in the Budget. The provisions of Section 3.03 shall serve as
the exclusive remedy for a breach of the representation and warranty.

                                   ARTICLE VII
                    LIMITATION OF LIABILITY; INDEMNIFICATION

         Section 7.01. Limited Warranty. IRI hereby acknowledges that, except as
set forth in the Service Level Agreement or any Subsequent Year Service Level
Agreement or in this Section 7.01, NewCo does not otherwise warrant or assume
any responsibility for its Services. The warranty stated above is in lieu of and
exclusive of all other representations and warranties of any kind whatsoever.
EXCEPT AS STATED ABOVE, NEWCO MAKES NO WARRANTY, WHETHER EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, RELATED TO ANY SERVICES, AND SUCH WARRANTIES ARE HEREBY
DISCLAIMED.

         Section 7.02. Performance Remedy. (a) In the event that NewCo fails to
provide a Service hereunder, or the quality of a Service is not in accordance
with the Service Level

                                       25
<PAGE>   26

Agreement or any Subsequent Year Service Level Agreement (a "Defective
Service"), IRI shall give NewCo prompt written notice thereof in accordance with
the provisions of Section 10.07 hereof. Subject to the provisions of Section
2.11 (Force Majeure), NewCo shall cause such Defective Service to be remedied or
cured or waived by IRI within (i) ten (10) days (the "Causal Data Cure Period")
after receipt by NewCo of notice of a Defective Service related to InfoScan
Causal Collection Service (a "Causal Data Defective Service") or (ii) ten (10)
days or as specified in the applicable agreement (the "Recurring Audit Cure
Period") after receipt by NewCo of notice of a Defective Service related to
InfoForce Recurring Audit Collection Service (a "Recurring Audit Defective
Service") or (iii) ten (10) days or as specified in the applicable agreement
(the "Custom Audit Cure Period" and together with the Causal Data Cure Period
and the Recurring Audit Cure Period, the "Cure Periods") after receipt by NewCo
of notice of a Defective Service related to InfoForce Custom Audit Collection
Service (a "Custom Audit Defective Service"). If NewCo does not cause the
Defective Service to be remedied, cured or waived within the applicable Cure
Period, (i) subject to Section 7.02(b) with respect to a Causal Data Defective
Service, IRI may exercise its Call Right pursuant to the provisions of Section
7.5 of the Amended and Restated Limited Partnership Agreement or (ii) with
respect a Recurring Audit Defective Service, NewCo shall reperform such Service
within five (5) business days of receipt of notice from IRI at NewCo's sole cost
and expense or (iii) with respect to InfoForce Custom Audit Collection Service,
NewCo shall promptly reperform the Defective Service at NewCo's sole cost and
expense, unless the parties agree otherwise. If IRI chooses not to exercise its
Call Right pursuant to the immediately preceding clause (i) or if NewCo fails to
reperform the Defective Service pursuant to the immediately preceding clauses
(ii) or (iii), then IRI shall have the absolute right, upon written notice to
NewCo, to provide such Service, or to retain any third party to provide such
Service, in which case all reasonable costs and expenses (in IRI's reasonable
judgment) incurred by IRI to replace such Service shall be charged to NewCo or,
if the Defective Service cannot be reperformed to the client's satisfaction,
then at IRI's request, NewCo shall refund to IRI all amounts paid for such
Defective Service. Under no circumstances shall IRI be required to pay for any
Service that was not performed or that was improperly performed and not cured by
NewCo within the applicable cure period.

         (b) NewCo shall have no obligation to deliver the applicable Services
at the levels set forth in the appropriate Service Level Agreement and IRI shall
not have the right to exercise its Call Right pursuant to Section 7.5 of the
Amended and Restated Limited Partnership Agreement, in each case to the extent
that the Causal Data Defective Service is directly attributable to one of the
following events, but only if NewCo, after using its commercially reasonable
best efforts to continue to provide the InfoScan Causal Collection Services, is
prevented from doing so because of such event and only if NewCo complies with
the terms of subparagraph (c) below:

                  (i) the assets provided by IRI to NewCo pursuant to the IRI
Usage Agreement, for as long as IRI is required to provide such assets
thereunder, are insufficient, whether in nature, quantity, quality or otherwise,
in order for NewCo to provide the type, scope and volume of Services to IRI
hereunder at the service levels specified in the applicable Service Level
Agreement or any Subsequent Year Service Level Agreement;

                                       26
<PAGE>   27

                  (ii) NewCo is unable to hire a sufficient number of employees
in the categories specified in Section 5(a) of the Group Hire Agreement to
enable NewCo to provide the type, scope and volume of the Services to IRI
hereunder at the service levels specified in the applicable Service Level
Agreement or any Subsequent Year Service Level Agreement;

                  (iii) IRI fails to provide the services described in the
Transition Services Agreement as set forth in the Transition Services Agreement
in order for NewCo to provide the type, scope and volume of Services to IRI
hereunder at the service levels specified in the applicable Service Level
Agreement;

                  (iv) IRI has taken any action or failed to take any action
that prevents NewCo from completing the transmission of InfoScan Causal Data to
IRI;

                  (v) IRI fails to ensure that NewCo has access to the Stores on
substantially the same access terms as exist on the date of this Agreement (it
being expressly understood and agreed by IRI that IRI shall bear, at its sole
cost and expense, any increase in the fees charged by the Stores), provided that
such failure is not caused by the acts or omissions of NewCo; or

                  (vi)  an event of Force Majeure.

         (c) Within two (2) business days after NewCo becomes aware of any event
described in subparagraph (b) above, NewCo shall notify IRI in writing of the
occurrence of such event and the Designated Employees of IRI and NewCo shall
meet, as soon as possible but in any event within five (5) business days after
receipt of such notice from NewCo, to mutually determine how to perform the
InfoScan Causal Collection Services while such event continues, including, as
appropriate, the implementation of a workaround acceptable to IRI and revised
service levels and a revised plan for InfoScan Causal Collection Services and
delivery of the InfoScan Causal Collection Services. NewCo and IRI agree to
cooperate with one another and use their best efforts to mitigate the damage
caused by the occurrence of any event specified in subparagraph (b) above and
NewCo shall continue to perform the Services to the extent possible during the
continuation of any such event.

         (d) Subject to the provisions of Section 7.02(b), in the event of a
Causal Data Defective Service which has not been cured, IRI shall be entitled to
exercise its Call Right or to pursue alternative remedies against NewCo (the
"Alternative Remedies"); provided, that IRI may only pursue Alternative Remedies
to the extent the aggregate documented losses attributable solely to any such
Causal Data Defective Service actually incurred and paid by IRI to a third party
to which IRI provides InfoScan Causal Collection Services ("Losses") exceed
$25,000, exclusive of attorney's fees and costs (the "Threshold Amount");
provided, further, that at such time as the amount IRI shall be entitled to
pursue through Alternative Remedies exceeds the Threshold Amount, IRI shall be
entitled to pursue Alternative Remedies up to the full amount of its Losses
including the Threshold Amount; and provided, further, that in the event that
IRI exercises its Call Right, IRI's ability to pursue Alternative Remedies will
cease and the exercise of the Call Right shall be IRI's exclusive remedy. The
foregoing notwithstanding, IRI shall not be entitled

                                       27
<PAGE>   28

to seek Losses from NewCo in excess of $1,000,000 during any single calendar
year. By means of clarification, nothing herein shall limit IRI's remedies
hereunder, other than with respect to Causal Data Defective Services provided by
NewCo to IRI pursuant to this Agreement.

         (e) Notwithstanding anything to the contrary in Sections 8.01 and 8.02
of this Agreement, any and all disputes concerning a Causal Data Defective
Service shall be resolved exclusively by confidential arbitration pursuant to
the Expedited Procedures of the Commercial Arbitration Rules of the American
Arbitration Association ("AAA") as then in effect (the "Expedited Procedures"),
in Wilmington, Delaware or such other location as may be agreed by the parties.
The parties shall request that a list of proposed arbitrators be sent by the AAA
to each party, from which one arbitrator shall be appointed, pursuant to the
Expedited Procedures. Any arbitration concerning a Causal Data Defective Service
shall be conducted separately and independently from any other arbitration
concerning any other disputes arising under or affecting this Agreement, unless
the parties otherwise agree. Any arbitration concerning such other disputes
arising under or affecting this Agreement shall be governed exclusively by the
provisions of Article VIII of this Agreement. The judgment upon award of the
arbitrators shall be final and binding and may be enforced in any court of
competent jurisdiction in the United States, and each of the parties hereto
unconditionally submits to the jurisdiction of such court for the purpose of any
proceeding seeking such enforcement. The procedure described in this Section
7.02(e) shall be the exclusive means of resolving disputes concerning a Causal
Data Defective Service under this Agreement. The provisions of Sections 8.02(c),
8.02(d) and 8.02(e) shall apply in any such arbitration concerning a Causal Data
Defective Service.

         Section 7.03. Limitation of Liability. NewCo agrees that none of IRI
nor any of its Subsidiaries or Affiliates nor their respective general partners,
limited partners, directors, officers, agents and employees (each, a "IRI
Indemnified Person") shall have any liability, whether direct or indirect, in
contract or tort or otherwise, to NewCo for or in connection with the Services
rendered or to be rendered by any IRI Indemnified Person pursuant to this
Agreement, the transactions contemplated hereby or any IRI Indemnified Person's
actions or inactions in connection with any such Services or transactions,
except that such liability limitation shall not apply to the extent that it is
determined by a court of competent jurisdiction that the liability has been
caused by or results from the act, negligence or fault of a IRI Indemnified
Person.

         Section 7.04. (a) Cross-Indemnification. NewCo agrees to indemnify and
hold harmless each IRI Indemnified Person from and against any claims, damages,
losses, obligations, liabilities, costs and expenses (including, without
limitation, reasonable attorneys' fees) arising out of or in connection with
Services rendered or to be rendered by any IRI Indemnified Person pursuant to
this Agreement, the transactions contemplated hereby, any IRI Indemnified
Person's actions or inactions in connection with any such Services or
transactions, including all claims, damages, losses, obligations, liabilities,
costs and expenses associated with tort or statutory claims, except that such
indemnification shall not apply to the extent it is determined by a court of
competent jurisdiction that such claim, damage, loss, obligation, liability,
cost or expense has been caused by or results from the act, negligence or fault
of a IRI Indemnified Person.

                                       28
<PAGE>   29

         (b) IRI agrees to indemnify and hold harmless Newco, its Subsidiaries
and Affiliates and their respective general partners, limited partners,
directors, officers, agents and employees (each, a "Newco Indemnified Person")
from and against any claims, damages, losses, obligations, liabilities, costs
and expenses (including, without limitation, reasonable attorneys' fees) arising
out of or in connection with any obligations of any Newco Indemnified Person
arising under this Agreement, the transactions contemplated hereby, any Newco
Indemnified Person's actions or inactions in connection with any such
obligations or transactions, including all claims, damages, losses, obligations,
liabilities, costs and expenses associated with tort or statutory claims, except
that such indemnification shall not apply to the extent it is determined by a
court of competent jurisdiction that such claim, damage, loss, obligation,
liability, cost or expense has been caused by or results from the act,
negligence or fault of a Newco Indemnified Person.

                                  ARTICLE VIII
                               DISPUTE RESOLUTION

         Section 8.01. Dispute Resolution. Prior to pursuing arbitration with
respect to any dispute hereunder, the parties (through their respective
Designated Employees) shall use their commercially reasonable best efforts to
reach agreement on the disputed items. If the parties are unable to reach
agreement, either party may escalate any dispute not resolved to the appropriate
(as determined by the party) executive officers of the parties by providing
written notice to the other party in accordance with the provisions of Section
10.07 hereof.

         Within five (5) business days after delivery of the notice specified in
Section 8.01 above, the appropriate executive officers of each party will meet
at a mutually acceptable time and place, and thereafter as often as they deem
reasonably necessary, to exchange relevant information and to attempt to resolve
the dispute.

         Section 8.02.  Arbitration. (a) No party shall be entitled to make and
bring a claim in arbitration unless it has attempted to reach such amicable
resolution pursuant to the provisions of Section 8.01 above.

         (b) Subject to the provisions of Section 8.02(d) and Section 10.06,
after expiration of periods referred to in Section 8.01 above, any and all
disputes arising under or affecting this Agreement shall be resolved exclusively
by confidential arbitration pursuant to the rules of the American Arbitration
Association then in effect for that Association in Wilmington, Delaware or such
other location as may be agreed by the parties. Each of the parties shall
designate one arbitrator and the two arbitrators so designated shall select a
third arbitrator. Among the remedies available to them, the arbitrators shall be
authorized to order the specific performance of provisions of this Agreement and
of the Operative Documents. The judgment upon award of the arbitrators shall be
final and binding and may be enforced in any court of competent jurisdiction in
the United States and each of the parties hereto unconditionally submits to the
jurisdiction of such court for the purpose of any proceeding seeking such
enforcement. Subject

                                       29
<PAGE>   30

to the provisions of Sections 8.02(d) and 10.06, the procedure described in this
Section 8.02 shall be the exclusive means of resolving disputes arising under or
affecting this Agreement.

         (c) All papers, documents or evidence, whether written or oral, filed
with or presented to the panel of arbitrators shall be deemed by the parties and
by the arbitrators to be Confidential Information. No party or arbitrator shall
disclose in whole or in part to any other person any Confidential Information
submitted in connection with the arbitration proceedings, except to the extent
reasonably necessary to assist counsel in the arbitration or preparation for
arbitration of the dispute. Confidential Information may be disclosed (i) to
attorneys, (ii) to parties, and (iii) to outside experts requested by either
party's counsel to furnish technical or expert services or to give testimony at
the arbitration proceedings, subject, in the case of such experts, to execution
of a legally binding written statement that such expert is fully familiar with
the terms of this Section 8.02(c), agrees to comply with the confidentiality
terms of this Section 8.02(c) and will not use any Confidential Information
disclosed to such expert for personal or business advantage.

         (d) The parties hereto further acknowledge that any breach of this
Agreement may result in irreparable harm to the other party. Accordingly,
nothing in this Agreement shall be construed to prohibit any party, pursuant to
Section 10.06 hereof or on a preliminary basis in aid of arbitration from
instituting proceedings for injunctive or other provisional or interim relief in
any court having jurisdiction over the parties and the subject matter of the
dispute, to obtain specific performance of the provisions of this Agreement, to
enjoin activities in violation of the provisions of this Agreement, or as
necessary to protect such party's name, confidential or proprietary information,
trade secrets, know-how or any other proprietary rights.

         (e) Except where clearly prevented by the area in dispute, both parties
agree to continue performing their respective obligations under this Agreement
while the dispute is being resolved.

                                   ARTICLE IX
                              TERM AND TERMINATION

         Section 9.01. Term. Except as otherwise provided in this Article IX,
the Service Level Agreement or as otherwise agreed in writing by the parties,
this Agreement shall become effective as of the date hereof and shall terminate
on the tenth anniversary of the date hereof at 11:59 p.m. Chicago time (the
"Term"); provided, however, that, unless either party to this Agreement gives
the other party to this Agreement written notice in accordance with the
provisions of Section 10.07 hereof at least one year prior to the expiration of
the Term or any subsequent term, this Agreement shall automatically extend for
subsequent five (5) year periods and the provisions hereof shall remain
applicable for each such subsequent period.

         Section 9.02.  Termination. (a)  Notwithstanding Section 9.01, this
Agreement shall be terminable if one of the following events occurs:

                                       30
<PAGE>   31

                  (i) either party commences any case, proceeding or other
action (or an involuntary action is commenced against it which is not dismissed
within 90 days) seeking reorganization, adjustment, liquidation or dissolution
of it or its debts under any law relating to bankruptcy, insolvency,
reorganization or relief of debtors, or seeking appointment of a receiver,
trustee, custodian or other similar official for it or for all or any
substantial part of its property;

                  (ii)  NewCo or any of its partners is dissolved;

                  (iii) the Amended and Restated Limited Partnership
Agreement is terminated;

                  (iv)  one of the parties hereto at any time breaches or fails
to comply with a material provision under this Agreement and fails to remedy,
cure or have waived such breach within ten (10) business days from the receipt
of a written notice from the complaining party, specifying the nature of the
breach of the other party; provided, however, that the right to terminate this
Agreement under this Section 9.02(a)(iv) shall not be available to any party
whose action or failure to act gave rise to the other party's ability to
terminate under this Agreement and; provided, further, that NewCo's right to
terminate this Agreement pursuant to this subsection (iv) shall be suspended for
a period of ninety (90) days from the date of the occurrence of any event
described in Section 7.02(b) and, if such event is cured during such 90 day
suspension, then NewCo shall no longer have the right to terminate this
Agreement as a result of the occurrence of such event;

                  (v)   IRI fails to pay any amount when due hereunder and such
failure is not cured within ten (10) business days after written notice thereof
from NewCo to IRI (excluding any amounts which are the subject of a good faith
dispute); or

         (vi)     any party to any of the Operative Documents (as defined in the
Co-operation Agreement) at any time breaches or fails to comply with a material
provision under such Operative Document and fails to remedy, cure or have waived
such breach in accordance with the terms of the applicable Operative Document
and such breach or such failure to comply prevents the non-breaching party from
performing its obligations under this Agreement to any material extent;
provided, however, that the right to terminate this Agreement under this Section
9.02(a)(vi) shall not be available to any party whose action or failure to act
gave rise to the other party's ability to terminate under such Operative
Document and; provided, further, that NewCo's right to terminate this Agreement
pursuant to this subsection (vi) shall be suspended for a period of ninety (90)
days from the date of the occurrence of any event described in Section 7.02(b)
and, if such event is cured during such 90 day suspension, then NewCo shall no
longer have the right to terminate this Agreement as a result of the occurrence
of such event.

         (b)      In case one of the events referred to in subsections (a)(i),
(ii) or (iii) occurs, each party has the right to terminate the Agreement
forthwith by written notice to the other party.

         (c)      In the event of a material breach or failure to comply with
(i) a material provision under this Agreement pursuant to subsections (a)(iv) or
(a)(v) and (ii) any of the Operative

                                       31
<PAGE>   32

Agreements referred to in subsection (vi), the complaining party may terminate
this Agreement after giving ten (10) business days written notice to the
non-terminating party; provided, that such non-terminating party has not
remedied, cured or had waived such breach or failure to comply during the
applicable cure period; and provided, further, that if the non-terminating party
considers that no material breach or failure to comply has taken place or that
such breach or failure to comply has been adequately remedied in the ten (10)
business day notice period, and refers the matter to arbitration pursuant to the
provisions of Section 8 hereof, this Agreement will remain in full force and
effect during the arbitration procedure and will be terminated only if the
arbitrators confirm that a breach has taken place and has not been cured during
the cure period.

        (d) Nothing in this Agreement shall prevent a party from enforcing the
provisions of this Agreement by such remedies as may be available in lieu of
termination.

         Section 9.03. Effect of Termination. Upon expiration or termination of
this Agreement, all rights and obligations hereunder shall terminate forthwith,
except the provisions of Article III, Article VII, Article VIII, Sections 10.04,
10.05, 10.06, 10.07, 10.08 and 10.11 and this Section 9.03 which shall survive
the expiration or termination of this Agreement.

                                    ARTICLE X
                                  MISCELLANEOUS

         Section 10.01. No Agency. The parties hereto are independent
contractors and neither party is an employee, agent or partner of the other.
Neither party shall have the right to bind the other to any agreement with a
third party or to incur any obligation or liability on behalf of the other party
with respect to dealings with any third party.

         Section 10.02. Entire Agreement; Third Party Rights. This Agreement and
the Operative Documents constitute the entire agreement between the parties with
respect to the subject matter hereof and supersede all prior agreements,
understandings and negotiations, both written and oral, between the parties with
respect to the subject matter of this Agreement. No representation, inducement,
promise, understanding, condition or warranty not set forth herein has been made
or relied upon by any party hereto. Neither this Agreement nor any provision
hereof is intended to confer upon any Person other than the parties to this
Agreement any rights or remedies hereunder.

         Section 10.03. Further Assurances. In connection with this Agreement,
as well as all transactions contemplated by this Agreement, each party agrees to
execute and deliver such additional documents and instruments, including
amendments to this Agreement, and to perform such additional acts as may be
necessary, appropriate or reasonably requested to carry out or evidence the
provisions of this Agreement and the transactions contemplated hereby.

                                       32
<PAGE>   33

         Section 10.04. Confidential Information. Subject to Section 10.05, each
undersigned party (the "Receiving Party") understands that the other party (the
"Disclosing Party") has disclosed or may disclose information in the Disclosing
Party's business (including, without limitation, computer programs, technical
drawings, algorithms, names and expertise of employees and consultants, know-
how, formulas, processes, ideas, inventions (whether patentable or not),
schematics and other technical, business, financial, customer and product
development plans, forecasts, strategies and information, which to the extent
previously, presently, or subsequently disclosed to or learned by the Receiving
Party is hereinafter referred to as "Confidential Information" of the Disclosing
Party. "Confidential Information" also includes the manner in which any such
information may be combined with other information, or synthesized or used by
the Disclosing Party. The Receiving Party hereby agrees (i) to hold the
Disclosing Party's Confidential Information in strict confidence and to take all
reasonable precautions to protect such Confidential Information (including,
without limitation, all precautions the Receiving Party employs with respect to
its confidential materials), (ii) not to divulge any such Confidential
Information or any information derived therefrom to any third person (except
consultants, subject to the conditions stated below), (iii) not to make any use
whatsoever at any time of such Confidential Information except as expressly
contemplated in this Agreement or in the Operative Documents (as defined in the
Co-operation Agreement), (iv) not to remove or export from the United States or
reexport any such Confidential Information or any direct product thereof, except
in compliance with, and with all licenses and approvals required under
applicable U.S. and foreign export laws and regulations, including, without
limitation, those of the U.S. Department of Commerce, and (v) not to copy or
reverse engineer any such Confidential Information except as expressly allowed
by this Agreement or any Operative Document. Any employee or consultant given
access to any such Confidential Information must have a legitimate "need to
know" and shall be similarly bound in writing. Without granting any right or
license, the Disclosing Party agrees that the foregoing clauses (i), (ii),
(iii), and (v) shall not apply with respect to any information that the
Receiving Party can document (i) is or (through no improper action or inaction
by the Receiving Party or any affiliate, agent, consultant or employee) becomes
generally known to the public, or (ii) with regard to information obtained after
the execution of this Agreement, was rightfully disclosed to it by a third party
without restriction provided the Receiving Party complies with restrictions
imposed by the third party or (iii) with regard to information obtained after
the execution of this Agreement, was independently developed without use of any
Confidential Information of the Disclosing Party by employees or consultants of
the Receiving Party who have had no access to such information, or (iv) was or
is provided by the Disclosing Party to third parties without similar
restrictions. Except to the extent required by law, neither party shall disclose
the existence or subject matter of the negotiations or business relationship
contemplated by this Agreement.

         Section 10.05. Protective Arrangements. In the event that the Receiving
Party (or any of its Affiliates) either determines on the advice of its counsel
that it is required to disclose any Confidential Information pursuant to
applicable law or receives any demand under lawful process or from any
governmental department, commission, board, bureau, agency or official to

                                       33
<PAGE>   34

disclose or provide Confidential Information of the Disclosing Party (or any of
its Affiliates) that is subject to the confidentiality provisions hereof, the
Receiving Party shall notify the Disclosing Party prior to disclosing or
providing such Confidential Information and shall cooperate at the expense of
the Disclosing Party, if requested, in seeking any reasonable protective
arrangements requested by the Disclosing Party. Subject to the foregoing, the
Receiving Party may thereafter disclose or provide Confidential Information to
the extent required by such law (as so advised by counsel) or by lawful process
or such governmental department, commission, board, bureau, agency or official.

         Section 10.06. Equitable Relief. The Receiving Party acknowledges and
agrees that due to the unique nature of the Disclosing Party's Confidential
Information, there can be no adequate remedy at law for any breach of its
obligations hereunder, that any such breach may allow the Receiving Party or
third parties to unfairly compete with the Disclosing Party resulting in
irreparable harm to the Disclosing Party, and therefore, that upon any such
breach or any threat thereof, the Disclosing Party shall be entitled to
appropriate equitable relief without the posting of a bond in addition to
whatever remedies it might have at law. The Receiving Party will notify the
Disclosing Party in writing in accordance with the provisions of Section 10.07
hereof immediately upon the occurrence of any such unauthorized release or other
breach of which it is aware.

         Section 10.07.  Notices. All notices, requests and other communications
to any party hereunder shall be in writing and shall be given,

         if to IRI, to:

                  General Counsel
                  Information Resources, Inc.
                  150 North Clinton Street
                  Chicago, IL  60661

         if to NewCo, to:

                  Chief Executive Officer
                  Mosaic InfoForce, L.P.
                  525 West Monroe Street
                  Chicago, IL 60661

                                       34
<PAGE>   35

         with a copy to:

                  Chief Financial Officer
                  Mosaic Group Inc.
                  469A King Street West
                  Toronto, Ontario
                  M5V 3M4

         All notices shall be deemed to have been given (i) when personally
delivered, (ii) three (3) business days following deposit in the U.S. mail,
certified or registered, return receipt requested, postage prepaid or (iii) one
(1) business day following dispatch by a nationally recognized overnight courier
service.

         Section 10.08. Governing Law. This Agreement shall be construed in
accordance with and governed by the law of the State of Delaware, without regard
to the conflicts of law rules of such state. The parties agree that any action,
suit, claim or proceeding arising out of or relating to this Agreement or the
transactions contemplated hereby shall be brought by the parties in a Delaware
state court or a federal court sitting in the State of Delaware, which shall be
the exclusive venue of any such action, suit, claim or proceeding. Each party
waives any objection which such party may now or hereafter have to the laying of
venue of any such action, suit, claim or proceeding, and irrevocably consents
and submits to the jurisdiction of any such court in the State of Delaware (and
the appropriate appellate courts) in any such action, suit, claim or proceeding.
Any and all service of process and any other notice in any such action, suit,
claim or proceeding shall be effective against such party when transmitted in
accordance with Section 10.07 of this Agreement. Nothing contained herein shall
be deemed to affect the right of any party to serve process in any manner
permitted by law. This provision is intended to comply with 6 Del. C. Section
2708.

         Section 10.09. Amendments; No Waivers. (a) Any provision of this
Agreement may be amended or waived if, and only if, such amendment or waiver is
in writing and signed, in the case of an amendment, by all of the parties
hereto, or in the case of a wavier, by the party against whom the waiver is to
be effective.

         (b) No failure or delay by any party in exercising any right, power or
privilege hereunder shall operate as a waiver thereof nor shall any single or
partial exercise thereof preclude any other or further exercise thereof or the
exercise of any other right, power or privilege. The rights and remedies herein
provided shall be cumulative and not exclusive of any rights or remedies
provided by law.

         Section 10.10. Successors and Assigns. The provisions of this Agreement
shall be binding upon and inure to the benefit of the parties hereto and their
respective successors and assigns, neither of the parties hereto may assign,
delegate or otherwise transfer any of its rights or obligations under this
Agreement without the prior written consent of the other parties hereto.

                                       35
<PAGE>   36

         Section 10.11. Severability. If any provisions of this Agreement or the
application thereof to any Person or circumstance shall be held invalid or
unenforceable, the other provisions of this Agreement or the application of such
provision to other Persons or circumstances shall not be affected thereby but
shall continue in force to the fullest extent permitted by law.

         Section 10.12. Counterparts; Effectiveness. This Agreement may be
signed in any number of counterparts, each of which shall be an original, with
the same effect as if the signatures thereto and hereto were upon the same
instrument. This Agreement shall become effective when each party hereto shall
have received a counterpart hereof signed by the other party hereto.

         Section 10.13.  Captions.  The captions herein are included for
convenience of reference only and shall be ignored in the construction or
interpretation hereof.

                                       36
<PAGE>   37

         IN WITNESS WHEREOF, the parties have caused this Agreement to be signed
by their duly authorized representatives.

                           INFORMATION RESOURCES, INC.

                           By: __________________________________

                           Name: ________________________________

                           Title: _________________________________

                           MOSAIC INFOFORCE, L.P.

                           By:____________________________________

                           Name: ________________________________

                           Title: _________________________________

                                       37
<PAGE>   38
                                                         SCHEDULE 3 TO EXHIBIT A

                             SERVICE LEVEL AGREEMENT
                   [** - Omitted portions consist of 23 pages]

<PAGE>   39
                                                                     EXHIBIT B-1

                              SERVICES USAGE REPORT

For the period June 5, 2000        IRI Weeks 1084
               -------------                 -----

<TABLE>
<CAPTION>
PROJECT TYPES                                       WEEKLY               FOUR WEEK                YEAR TO DATE
                                                   AVERAGE %             AVERAGE %                      %

<S>                                             <C>                      <C>                       <C>
Infoscan Causal Data Collection                       XX                      XX                        XX
         Weekly Displays                              XX                      XX                        XX
         Feature Ads                                  XX                      XX                        XX
         Coupons                                      XX                      XX                        XX
     Convenience Stores Total                         XX                      XX                        XX
         Scanning Signage                             XX                      XX                        XX
         Scanning Features                            XX                      XX                        XX
         Scanning Displays                            XX                      XX                        XX
         Volumetric Inventory                         XX                      XX                        XX
         Volumetric Delivery                          XX                      XX                        XX

InfoForce Recurring Audit Total                       XX                      XX                        XX
         [**]                                         XX                      XX                        XX
         [**]                                         XX                      XX                        XX
         [**]                                         XX                      XX                        XX

InfoForce Custom Audit Total                          XX                      XX                        XX

Data Challenge - (reported after 7/01)
</TABLE>

<PAGE>   40
                                                                     EXHIBIT B-2

                       COST SAVINGS AND TECHNOLOGY REPORT

                          MONTHLY REPORT FOR __________

Submitted By:
Date:

A.       Savings Projects Summary:

Submitted By:
Date:

Savings Project #:

Projected Savings:

Period of Savings:

Description:

Savings Project #:

Projected Savings:

Period of Savings:

Description:

B.       Technology Issues:

Summary of Major Issues:

Action Plan:

<PAGE>   41

Follow-up From Last Month:

Additional Comments, Concerns:

Project Definition Report Update:

                                     B-2-2

<PAGE>   42
                                                                       EXHIBIT C

                          DATA CHALLENGE REPORT SUMMARY

              FOR THE PERIOD _______________ THROUGH ______________

<TABLE>
<CAPTION>
DATA CHALLENGE #    DATE RECEIVED    DATE ACKNOWLEDGED     DATE RESOLVED
<S>                 <C>              <C>                   <C>
         X               X                   X                    X

         X               X                   X                    X

         X               X                   X                    X
</TABLE>

<PAGE>   43

                          DATA CHALLENGE REPORT DETAIL

FOR THE PERIOD _______________ THROUGH ______________

Data Challenge#______.    Submitted By: _________________  Location: __________

Date Reported to NewCo:         ______________

Date Acknowledgement Sent to CS&S:  ___________   NewCo Contact:     __________

Date Resolution Sent to CS&S:               ______________

Data Challenge Description:

Resolution Description:

Data Challenge#______.    Submitted By:_________________   Location: __________

Date Reported to NewCo:        ______________

Date Acknowledgement Sent to CS&S:  ___________ NewCo Contact:      __________

Date Resolution Sent to CS&S:       ______________

Data Challenge Description:

Resolution Description:

                                      C-2
<PAGE>   44
                                                                       EXHIBIT D

                           NEWCO'S RELEVANT TECHNOLOGY

The relevant technologies within NewCo for up to the first 18 months of the
agreement will be the current IRI field and back office technologies including
the current processes utilizing MONet collected data. Relevant technologies
include:

    -    Fujitsu Model [**] hand held units
    -    Fujitsu Model [**] hand held units
    -    Proprietary applications to maintain and create new functionality for
         data collection on the Fujistu hand held units
    -    Time tracking software applications developed for use on the hand held
         units
    -    Sample selection application software (SAS) used to select stores for
         audit
    -    IRI database of US retailers
    -    IRI dictionary of UPC and other product dimension information
    -    Spare part inventory for Fujistu hand held devises

<PAGE>   45
                                                                       EXHIBIT E

                            IRI'S RELEVANT TECHNOLOGY

    -    Management Summary Reporting.

    -    Weekly Displays:

         1.   Display Approval

         2.   Data Loading(UPCSelect processing)

    -    RJRSELCT - Cigarette Displays(includes edit capabilities once received
         in Chicago)

    -    Custom Reporting - Internal and external reporting

    -    Dictionary - Seasonal New Items

    -    Convenience Store - Audit(sales) and Display data.

    -    Corporate Timetracking data for payroll & mileage

    -    Timetracking information for Performance Trackers.

    -    Store/data moves<PAGE>   1

                                                                    EXHIBIT 10.3

                           INFORMATION RESOURCES, INC.
                       THIRD AMENDMENT TO CREDIT AGREEMENT

          This Third Amendment to Credit Agreement (herein, the "Amendment") is
entered into as of October 18, 2000, between Information Resources, Inc., the
Banks party thereto, and Harris Trust and Savings Bank, as Agent for the Banks.

                             PRELIMINARY STATEMENTS

          A. The Borrower and the Banks entered into a certain Credit Agreement,
dated as of October 31, 1997 (the Credit Agreement, as amended prior to the date
hereof, being referred to herein as the "Credit Agreement"). All capitalized
terms used herein without definition shall have the same meanings herein as such
terms have in the Credit Agreement.

          B. The Borrower and the Required Banks have agreed to (i) amend the
Cash Flow Coverage Ratio, (ii) add an EBITDA covenant, (iii) amend the
Eurodollar Margin, (iv) amend the Commitment Fee, and (v) make certain other
amendments to the Credit Agreement, under the terms and conditions set forth in
this Amendment.

          NOW, THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto agree as
follows:

SECTION 1.        AMENDMENTS.

          1.1. The definition of "Eurodollar Margin" appearing in Section 1.3(b)
of the Credit Agreement shall be amended and restated to read as follows:

                  "Eurodollar Margin" means, from one Pricing Date to the
                  next, a rate per annum determined in accordance with the
                  following schedule:

                           CASH FLOW COVERAGE RATIO            EURODOLLAR
                            FOR SUCH PRICING DATE:               MARGIN:

                  Less than 0.75 to 1.0                           2.00%

                  Equal to or greater than 0.75 to 1.0, but
                  less than 0.90 to 1.0                           1.75%

                  Equal to or greater than 0.90 to 1.0, but
                  less than or equal to 1.00 to 1.0               1.50%

                  Greater than 1.00 to 1.0                        1.25%

                  The Borrower and the Banks acknowledge and agree that
                  from and after the effective date of the Third Amendment
                  to Credit Agreement dated as of October 18, 2000, by and
                  among the Borrower, the Banks, and the Agent (the "Third
                  Amendment"), the

<PAGE>   2

                  Eurodollar Margin shall be 2.00%, and the Eurodollar
                  Margin shall not be adjusted until the Pricing Date
                  occurring after the Agent's receipt of the Borrower's
                  September 30, 2000, financial statements and
                  corresponding compliance certificate.

          1.2. Section 1 of the Credit Agreement shall be amended by adding the
following new Sections 1.20 and 1.21 immediately after Section 1.19:

                           Section 1.20. Collateral; Security Effective
                  Date; Actions Prior to the Security Effective Date. (a)
                  Collateral. The payment and performance of the
                  Obligations shall be secured by valid and enforceable
                  Liens in favor of the Agent for the benefit of the Banks
                  on all of the Borrower's now existing or hereafter
                  arising or acquired accounts, general intangibles,
                  inventory, equipment and all other goods, chattel paper,
                  instruments, documents and certain other assets and
                  property of the Borrower as more fully described in the
                  Collateral Documents. The Borrower covenants and agrees
                  that it shall comply with all the terms and conditions of
                  each of the Collateral Documents and that it shall, at
                  any time and from time to time as requested by the Agent
                  or the Required Banks, execute and deliver such further
                  instruments and do such acts and things as the Agent or
                  the Required Banks may deem necessary or desirable to
                  provide for or protect or perfect the Lien of the Agent
                  in the Collateral.

                           (b) Security Effective Date. At the request of
                  the Borrower, the Banks have agreed that the provisions
                  of the Security Agreement shall not become effective, and
                  the Agent and the Banks agree not to perfect the liens or
                  security interests created or provided for by the
                  Security Agreement by filing financing statements or
                  taking any other actions to perfect such security
                  interests or liens, unless and until (i) an Event of
                  Default (whether or not subsequently waived) shall have
                  occurred and (ii) any Bank shall direct the Agent in
                  writing to take such action prior to any such waiver (the
                  occurrence of an Event of Default and such direction of
                  the Agent being hereinafter referred to as the "Security
                  Effective Date"). Upon the occurrence of the Security
                  Effective Date, (i) the provisions of the Security
                  Agreement shall become effective, (ii) the Banks and the
                  Agent shall have the right to file the financing
                  statements provided by the Borrower pursuant to Section
                  2.2 of the Third Amendment and any additional financing
                  statements or other instruments theretofore provided
                  pursuant to this Section 1.20, in each case, in order to
                  perfect the security interests and liens created and
                  provided for by the Security Agreement and to take such
                  other actions as the Agent or any Bank shall deem
                  necessary or appropriate to create or provide for liens
                  or

                                      -2-
<PAGE>   3

                  security interest in the Collateral. The Borrower agrees
                  that it will from time to time at the request of the
                  Agent or any Bank after the Security Effective Date,
                  execute and deliver such instruments and documents and do
                  such other acts and things as the Agent or any Bank may
                  reasonably request in order to create or provide for or
                  perfect security interests or liens in the Collateral. It
                  is understood and agreed that the Security Agreement and
                  any financing statements executed by the Borrower and
                  delivered to the Agent pursuant to the Third Amendment
                  will not be filed by the Agent or any Bank prior to the
                  Security Effective Date.

                           (c) Actions Prior to the Security Effective
                  Date. Notwithstanding that the Security Agreement and any
                  other Collateral Documents will become effective only on
                  the Security Effective Date, the Borrower shall provide
                  the Agent with an updated Schedule A to the Security
                  Agreement and any other information to correct Section
                  3(b) thereof to the extent the information contained in
                  such Schedule or Section changes. In addition, if at any
                  time any Collateral described in the Security Agreement
                  is located or to be located outside the jurisdictions for
                  which financing statements have been theretofore
                  delivered, the Borrower shall provide to the Agent
                  executed financing statements for filing in each
                  jurisdiction where such Collateral is located or to be
                  located. In addition to the other fees and expenses
                  payable under this Agreement and without limiting the
                  Borrower's obligations under the Collateral Documents, if
                  the Security Effective Date takes place, the Borrower
                  agrees to pay all of the costs and expenses of the Agent
                  in connection with the recording or filing of any of the
                  Collateral Documents and any lien searches conducted in
                  connection therewith.

                           Section 1.21. Borrowing Base. Notwithstanding
                  anything herein to the contrary, on and after the
                  Security Effective Date, the sum of the aggregate
                  principal amount of all Loans (whether Committed Loans,
                  Swing Loans or Bid Loans) and L/C Obligations at any time
                  outstanding shall not exceed the lesser of (i) the
                  Revolving Credit Commitments in effect at such time and
                  (ii) the Borrowing Base as then determined and computed.
                  The Borrower covenants and agrees that if at any time on
                  or after the Security Effective Date the sum of the
                  aggregate principal amount of all Loans (whether
                  Committed Loans, Swing Loans or Bid Loans) and L/C
                  Obligations then outstanding shall be in excess of the
                  Borrowing Base as then determined and computed, the
                  Borrower shall immediately and without notice or demand
                  pay over the amount of the excess to the Agent for the
                  account of the Banks as and for a mandatory prepayment on
                  such Obligations, with each

                                      -3-
<PAGE>   4

                  such prepayment first to be applied to the Swing Line
                  Note until payment in full thereof, and then to the
                  Committed Loan Notes until payment in full thereof, and
                  then to the Bid Loan Notes until payment in full thereof
                  with any remaining balance to be held by the Agent as
                  collateral security for the L/C Obligations.

          1.3. The last sentence of Section 2.1(a) of the Credit Agreement shall
be amended and restated to read as follows:

                  For purposes hereof, the term "Applicable Commitment Fee"
                  means, from one Pricing Date to the next, a rate per
                  annum determined in accordance with the following:

                           CASH FLOW COVERAGE RATIO            APPLICABLE
                            FOR SUCH PRICING DATE:           COMMITMENT FEE:

                  Less than 0.75 to 1.0                           0.50%

                  Equal to or greater than 0.75 to 1.0, but
                  less than 0.90 to 1.0                           0.35%

                  Equal to or greater than 0.90 to 1.0, but
                  less than or equal to 1.00 to 1.0               0.25%

                  Greater than 1.00 to 1.0                        0.20%

                  The Borrower and the Banks acknowledge and agree that
                  from and after the effective date of the Third Amendment,
                  the Applicable Commitment Fee shall be .50%, and the
                  Applicable Commitment Fee shall not be adjusted until the
                  Pricing Date occurring after the Agent's receipt of the
                  Borrower's September 30, 2000, financial statements and
                  corresponding compliance certificate.

          1.4. The definition of the term "Loan Documents" appearing in Section
4.1 of the Credit Agreement shall be amended and restated to read as follows:

                  "Loan Documents" means this Agreement, the Notes, the
                  Applications, and the Collateral Documents.

          1.5. Section 4.1 of the Credit Agreement shall be amended by inserting
the following new definitions in the appropriate alphabetical order:

                  "Borrowing Base" means, as of any time it is to be
                  determined, 85% of the then outstanding unpaid amount of
                  Eligible Accounts; provided that the Borrowing Base shall
                  be computed only as against and on so much of the
                  Collateral as is included on the certificates to be
                  furnished from time to time by the Borrower pursuant to
                  Section 7.5(e) hereof and, if required by the Agent or

                                      -4-
<PAGE>   5

                  the Required Banks pursuant to any of the terms hereof or
                  any Collateral Document, as verified by such other
                  evidence required to be furnished to the Agent or the
                  Banks pursuant hereto or pursuant to any such Collateral
                  Document.

                  "Collateral" means all properties, rights, interests and
                  privileges from time to time subject to the Liens granted
                  to the Agent for the benefit of the Banks by the
                  Collateral Documents.

                  "Collateral Documents" means the Security Agreement and
                  all other mortgages, deeds of trust, security agreements,
                  assignments, financing statements and other documents as
                  shall from time to time secure the Obligations.

                  "EBITDA" means, with reference to any period,
                  Consolidated Net Income for such period plus all amounts
                  deducted in arriving at such Consolidated Net Income
                  amount (but without duplication) in respect of (i)
                  Consolidated Interest Expense for such period, plus (ii)
                  federal, state and local income taxes for such period,
                  plus (iii) all amounts properly charged for depreciation
                  of fixed assets and amortization of intangible assets
                  during such period on the books of the Borrower and its
                  Consolidated Subsidiaries, plus (iv) all amounts properly
                  charged for amortization of the InfoScan Costs and
                  Software Costs during such period on the books of the
                  Borrower and its Subsidiaries.

                  "Eligible Account" means each account receivable of the
                  Borrower that:

                           (a) arises out of the sale by the Borrower of
                  finished goods inventory delivered to and accepted by, or
                  out of the rendition of services fully performed by the
                  Borrower and accepted by, the account debtor on such
                  account receivable, and such account receivable otherwise
                  represents a final sale;

                           (b) the account debtor on such account
                  receivable is located within the United States of America
                  or, if such right has arisen out of the sale of such
                  goods shipped to an account debtor located in any other
                  country, such right is secured by a valid and irrevocable
                  letter of credit pursuant to which any of the Borrower or
                  its transferee may draw on a lender reasonably acceptable
                  to the Agent for the full amount thereof;

                           (c) is the valid, binding and legally
                  enforceable obligation of the account debtor obligated
                  thereon and such account debtor is not (i) a Subsidiary
                  or an Affiliate of the

                                      -5-
<PAGE>   6

                  Borrower, (ii) a shareholder, director, officer or
                  employee of the Borrower or any Subsidiary, (iii) the
                  United States of America, or any state or political
                  subdivision thereof, or any department, agency or
                  instrumentality of any of the foregoing unless the
                  Borrower has complied with the Assignment of Claims Act
                  or any similar state or local statute, as the case may
                  be, to the satisfaction of the Agent, (iv) a debtor under
                  any proceeding under the United States Bankruptcy Code,
                  as amended, or any other comparable bankruptcy or
                  insolvency law, or (v) an assignor for the benefit of
                  creditors;

                           (d) is not evidenced by an instrument or chattel
                  paper unless the same has been endorsed and delivered to
                  the Agent;

                           (e) is an asset of the Borrower to which it has
                  good and marketable title, is freely assignable, is
                  subject to a perfected, first priority Lien in favor of
                  the Agent for the benefit of the Banks, and is free and
                  clear of any other Lien other than Liens permitted by
                  Section 7.11(a) and (b) hereof;

                           (f) is net of any credit or allowance given by
                  the Borrower to such account debtor;

                           (g) is not owing from an account debtor who is
                  also creditor or supplier of the Borrower, is not subject
                  to any offset, counterclaim or other defense with respect
                  thereto and, with respect to said account receivable or
                  the contract or purchase order out of which the same
                  arose, no surety bond was required or given in connection
                  therewith;

                           (h) is not unpaid more than 60 days after the
                  original invoice date (which must be not more than 5 days
                  subsequent to the shipment date or the date services were
                  fully performed by the Borrower);

                           (i) is not owed by an account debtor who is
                  obligated on accounts receivable owed to the Borrower
                  more than 5% of the aggregate unpaid balance of which
                  have been past due for longer than the relevant period
                  specified in subsection (h) above unless the Agent has
                  approved the continued eligibility thereof;

                           (j) would not cause the total accounts
                  receivable owing from any one account debtor and its
                  Affiliates to exceed 5% of all Eligible Accounts; and

                                      -6-
<PAGE>   7

                           (k) does not arise from a sale to an account
                  debtor on a bill-and-hold, guaranteed sale,
                  sale-or-return, sale-on-approval, consignment or any
                  other repurchase or return basis.

                  "Security Agreement" means the Security Agreement dated
                  as of October 18, 2000, from the Borrower to the Agent,
                  as the same may from time to time be modified, amended or
                  restated.

          1.6. Section 7.5 of the Credit Agreement shall be amended by deleting
the period appearing at the end of subsection (d) thereof and substituting
therefor a semicolon followed by the word "and" and then adding the following
new subsection (e) to read as follows:

                           (e) as soon as available, and in any event
                  within 10 days after the last day of each calendar month
                  (commencing with the first such date occurring after the
                  Security Effective Date), a Borrowing Base certificate in
                  the form attached hereto as Schedule 7.5(e) showing the
                  computation of the Borrowing Base in reasonable detail as
                  of the close of business on the last day of such month,
                  prepared by the Borrower and certified to by its chief
                  financial officer.

          1.7. Section 7.8 of the Credit Agreement shall be amended and restated
to read as follows:

                           Section 7.8. Cash Flow Coverage Ratio. The
                  Borrower shall, as of the last day of each quarter-annual
                  accounting period of the Borrower ending during the
                  periods specified below, maintain the ratio of
                  Consolidated Cash Flow for the four fiscal quarters of
                  the Borrower then ended to Consolidated Fixed Charges for
                  the same four fiscal quarters then ended (the "Cash Flow
                  Coverage Ratio") of not less than:

                                                               CASH FLOW
                    FROM AND            TO AND               COVERAGE RATIO
                    INCLUDING          INCLUDING         SHALL NOT BE LESS THAN:

                     6/30/00            12/30/00               .70 to 1.0

                    12/31/00             9/29/01               .90 to 1.0

                     9/30/01  and at all times thereafter      1.0 to 1.0

          1.8. Section 7.9 of the Credit Agreement shall be amended and restated
to read as follows:

                           Section 7.9. Restricted Payments. The Borrower
                  shall not directly or indirectly purchase, redeem or
                  otherwise acquire or

                                      -7-
<PAGE>   8

                  retire any of its common stock, except that the Borrower
                  may repurchase, from and after the effective date of the
                  Third Amendment through the Termination Date, portions of
                  its common stock so long as (a) at the time of, and after
                  giving effect to, any such repurchase, no Event of
                  Default exists, (b) such repurchases are made only in
                  connection with the Borrower's existing employee stock
                  purchase program, and (c) the total expenditure by the
                  Borrower from the date of the Third Amendment through the
                  Termination Date for all of such repurchases, net of
                  amounts received by the Borrower in respect of sales by
                  the Borrower of its common stock under its existing
                  employee stock purchase program, shall not exceed
                  $2,000,000 in the aggregate.

          1.9.  Section 7.11(d) of the Credit Agreement shall be amended and
restated to read as follows:

                           (d) Liens in favor of the Agent pursuant to the
                  Collateral Documents and liens, mortgages and security
                  interests existing as of December 22, 1992 and disclosed
                  in the financial statements referred to in Section 5.4
                  hereof; and

          1.10. Section 7.17 of the Credit Agreement shall be amended and
restated to read as follows:

                           Section 7.17. Use of Proceeds. The Borrower
                  shall use the proceeds of all credit extended under this
                  Agreement for its general corporate purposes which may
                  include the repurchases of its common stock to the extent
                  permitted by Section 7.9 hereof.

          1.11. Section 7 of the Credit Agreement shall be amended by adding the
following new Section 7.18 immediately after Section 7.17:

                           Section 7.18. EBITDA. The Borrower shall, as of
                  the last day of each quarter-annual accounting period of
                  the Borrower ending during the periods specified below,
                  maintain its EBITDA for the four fiscal quarters of the
                  Borrower then ended at not less than:

                    FROM AND              TO AND               EBITDA SHALL
                    INCLUDING            INCLUDING           NOT BE LESS THAN:

                     6/30/00              12/30/00              $110,000,000

                    12/31/00               6/29/01              $135,000,000

                     6/30/01              12/30/01              $145,000,000

                    12/31/01    and at all times thereafter     $165,000,000

                                       -8-
<PAGE>   9

          1.12. Section 8.1(b) of the Credit Agreement shall be amended and
restated to read as follows:

                           (b) default in the observance or performance of
                  any covenant set forth in Sections 7.5(e), 7.6, 7.7, 7.8,
                  7.9, 7.10, 7.13, 7.14, 7.17 or 7.18 hereof; or

          1.13. The Credit Agreement shall be further amended by adding a new
Schedule 7.5(e) thereto which shall read as set forth on Annex A to this
Amendment.

SECTION 2.        CONDITIONS PRECEDENT.

          The effectiveness of this Amendment is subject to the satisfaction of
all of the following conditions precedent:

          2.1. The Borrower and the Required Banks shall have executed and
delivered this Amendment.

          2.2. The Borrower shall have executed and delivered to the Agent the
Security Agreement and any UCC financing statements required by the Agent in
connection therewith.

          2.3. The Agent shall have received copies (executed or certified, as
may be appropriate) of all legal documents or proceedings taken in connection
with the execution and delivery of this Amendment to the extent the Agent or its
counsel may reasonably request.

          2.4. Legal matters incident to the execution and delivery of this
Amendment and the Security Agreement shall be satisfactory to the Agent and its
counsel; and the Agent shall have received the favorable written opinion of
counsel for the Borrower in form and substance satisfactory to the Agent and its
counsel.

          2.5. The Agent shall have received, for the benefit of each Bank
executing this Amendment on or before October 18, 2000, an amendment fee equal
to 0.25% of the Commitment of such Bank.

SECTION 3.        REPRESENTATIONS.

          In order to induce the Banks to execute and deliver this Amendment,
the Borrower hereby represents to the Banks that as of the date hereof, the
representations and warranties set forth in Section 5 of the Credit Agreement
are and shall be and remain true and correct (except that the representations
contained in Section 5.4 shall be deemed to refer to the most recent financial
statements of the Borrower delivered to the Banks) and the Borrower is in
compliance with the terms and conditions of the Credit Agreement and no Default
or Event of Default has occurred and is continuing under the Credit Agreement or
shall result after giving effect to this Amendment.

                                      -9-
<PAGE>   10

SECTION 4.        MISCELLANEOUS.

          4.1. Except as specifically amended herein, the Credit Agreement shall
continue in full force and effect in accordance with its original terms.
Reference to this specific Amendment need not be made in the Credit Agreement,
the Notes, or any other instrument or document executed in connection therewith,
or in any certificate, letter or communication issued or made pursuant to or
with respect to the Credit Agreement, any reference in any of such items to the
Credit Agreement being sufficient to refer to the Credit Agreement as amended
hereby.

          4.2. The Borrower agrees to pay on demand all costs and expenses of or
incurred by the Agent in connection with the negotiation, preparation, execution
and delivery of this Amendment and the replacement Notes, including the fees and
expenses of counsel for the Agent.

          4.3. This Amendment may be executed in any number of counterparts, and
by the different parties on different counterpart signature pages, all of which
taken together shall constitute one and the same agreement. Any of the parties
hereto may execute this Amendment by signing any such counterpart and each of
such counterparts shall for all purposes be deemed to be an original. This
Amendment shall be governed by the internal laws of the State of Illinois.

                           [SIGNATURE PAGES TO FOLLOW]

                                      -10-
<PAGE>   11

          This Third Amendment, to Credit Agreement is dated as of the date
first above written.

                                        INFORMATION RESOURCES, INC.

                                        By
                                          Name _________________________________
                                          Title ________________________________

          Accepted and agreed to as of the date and year first above written.

                                        HARRIS TRUST AND SAVINGS BANK, in its
                                          individual capacity as a Bank and as
                                          Agent

                                        By
                                          Name _________________________________
                                          Title ________________________________

                                        LASALLE BANK NATIONAL ASSOCIATION

                                        By
                                          Name _________________________________
                                          Title ________________________________

                                        THE BANK OF NEW YORK

                                        By
                                          Name _________________________________
                                          Title ________________________________

                                      -11-
<PAGE>   12

                 ANNEX A TO THIRD AMENDMENT TO CREDIT AGREEMENT

                                 SCHEDULE 7.5(E)

                           BORROWING BASE CERTIFICATE

To:  Harris Trust and Savings Bank, as
     Agent under, and the Banks party to,
     the Credit Agreement described below.

     Pursuant to the terms of the Credit Agreement dated as of October 31, 1997
among us as amended from time to time (the "Credit Agreement"), we submit this
Borrowing Base Certificate to you and certify that the information set forth
below and on any attachments to this Certificate is true, correct and complete
as of the date of this Certificate.

A.   ACCOUNTS IN BORROWING BASE

     1.   Gross Accounts                                             ___________

          Less

          (a)  Ineligible sales (i.e. not within the
               U.S. or not supported by an eligible
               letter of credit)                         ___________

          (b)  Owed by an account debtor who is a
               Subsidiary or an Affiliate                ___________

          (c)  Owed by an account debtor who is in an
               insolvency or reorganization proceeding   ___________

          (d)  Credits/allowances/retainage              ___________

          (e)  Unpaid more than 60 days                  ___________

          (f)  Ineligible because of 5% concentration
               factor                                    ___________

          (g)  Otherwise ineligible                      ___________

     2.   Total Deductions (sum of lines A1a - A1g)                  ___________

     3.   Eligible Accounts (line A1 minus line A2)                  ___________

     4.   Accounts in Borrowing Base
          (line A3 x .85)                                            ___________

<PAGE>   13

B.   REVOLVING CREDIT ADVANCES

     1.   Committed Loans                                ___________

     2.   Swing Loans                                    ___________

     3.   Bid Loans                                      ___________

     4.   L/C Obligations                                ___________

     5.   Total Revolving Credit Advances (sum of
          lines B1 - B4)                                             ___________

C.   UNUSED AVAILABILITY

          (line A4 minus line B5)                                    ___________

     Dated as of this ___________ day of __________________, 20____.

                                        INFORMATION RESOURCES, INC.

                                        By
                                          Name _________________________________
                                          Title ________________________________

                                       -2-
<PAGE>   14

                           INFORMATION RESOURCES, INC.
                               SECURITY AGREEMENT

          This Security Agreement (the "Agreement") dated as of October 13,
2000, by and between Information Resources, Inc. a Delaware corporation with its
principal place of business and mailing address at 150 North Clinton Street,
Chicago, Illinois 60606 (the "Company"), and Harris Trust and Savings Bank, an
Illinois banking corporation ("Harris Bank") with its mailing address 111 West
Monroe Street, Chicago, Illinois 60603 acting as agent hereunder for the Lenders
hereinafter identified and defined (said Harris Bank acting as such agent and
any successor or successors to said Harris Bank acting in such capacity being
hereinafter referred to as the "Agent");

                                WITNESSETH THAT:

          WHEREAS, the Company, Harris Bank individually and as agent, certain
other financial institutions have entered into a Credit Agreement dated as
October 31, 1997, as amended and currently in effect (such Credit Agreement, as
so amended, as the same may be further amended, modified or restated from time
to time being hereinafter referred to as the "Credit Agreement"), pursuant to
which such lenders (those lenders which are now or which from time to time
hereafter become party to the Credit Agreement being hereinafter referred to
collectively as the "Lenders" and individually as a "Lender") have agreed,
subject to certain terms and conditions, to extend a revolving credit facility
to the Company;

          WHEREAS, the Company may from time to time enter into one or more
interest rate exchange, cap, collar, floor or other agreements with one or more
of the Lenders party to the Credit Agreement or their affiliates for the purpose
of hedging or otherwise protecting the Company against changes in interest rates
on the Notes (the liability of the Company in respect of such agreements with
such Lenders or their affiliates being hereinafter referred to as the "Hedging
Liability"); and

          WHEREAS, as a condition precedent to maintaining the credit facilities
to the Company under the Credit Agreement, the Lenders have required, among
other things, that the Company grant to the Agent a lien on and security
interest in certain personal properties of the Company as collateral security
for such credit facilities and related obligations pursuant to this Agreement
and various other instruments and documents (this Agreement and such other
instruments and documents being hereinafter referred to as the "Collateral
Documents");

          NOW, THEREFORE, for and in consideration of the execution and delivery
by the Lenders of the Third Amendment to Credit Agreement dated as of even date
herewith, and other good and valuable consideration, receipt whereof is hereby
acknowledged, the parties hereto hereby agree as follows:

          Section 1. Grant of Security Interest in the Collateral; Obligations
Secured.

          (a) The Company hereby grants to the Agent for the benefit of the
Lenders (and, in the case of Hedging Liability, their affiliates) a security
interest in and right of set-off against, and

<PAGE>   15

acknowledges and agrees that the Agent has and shall continue to have for the
benefit of the Lenders (and, in the case of Hedging Liability, their affiliates)
a continuing security interest in and right of set-off against, any and all
right, title and interest of the Company, whether now owned or existing or
hereafter created, acquired or arising, in and to the following:

               (i) Receivables. Receivables, whether now owned or existing or
          hereafter created, acquired or arising, and however evidenced or
          acquired, or in which the Company now has or hereafter acquires any
          rights (the term "Receivables" means and includes all accounts,
          accounts receivable, contract rights, instruments, notes, drafts,
          acceptances, documents, chattel paper, any right of the Company to
          payment for goods sold or leased or for services rendered, whether
          arising out of the sale of Inventory (as hereinafter defined) or
          otherwise and whether or not earned by performance, and all other
          forms of obligations owing to the Company, and all of the Company's
          rights to any merchandise or other goods (including without limitation
          any returned or repossessed goods and the right of stoppage in
          transit) which is represented by, arises from or is related to any of
          the foregoing);

               (ii) General Intangibles. All general intangibles, whether now
          owned or existing or hereafter created, acquired or arising, or in
          which the Company now has or hereafter acquires any rights, including,
          without limitation, all patents, patent applications, patent licenses,
          trademarks, trademark registrations, trademark licenses, trade styles,
          trade names, copyrights, copyright registrations, copyright licenses
          and other licenses and similar intangibles, all customer, client and
          supplier lists (in whatever form maintained), all rights in leases and
          other agreements relating to real or personal property, all causes of
          action and tax refunds of every kind and nature, all privileges,
          franchises, immunities, licenses, permits and similar intangibles, all
          rights to receive payments in connection with the termination of any
          pension plan or employee stock ownership plan or trust established for
          the benefit of employees of the Company and all other personal
          property (including things in action) not otherwise covered by this
          Agreement;

               (iii) Inventory. Inventory, whether now owned or existing or
          hereafter created, acquired or arising, or in which the Company now
          has or hereafter acquires any rights and all documents of title at any
          time evidencing or representing any part thereof (the term "Inventory"
          means and includes all goods which are held for sale or lease or are
          to be furnished under contracts of service or consumed in the
          Company's business, all goods which are raw materials,
          work-in-process, finished goods, materials or supplies of every kind
          and nature, in each case used or usable in connection with the
          acquisition, manufacture, processing, supply, servicing, storing,
          packing, shipping, advertising, selling, leasing or furnishing of such
          goods, and any constituents or ingredients thereof, and all goods
          which are returned or repossessed goods);

               (iv) Equipment. Equipment, whether now owned or existing or
          hereafter created, acquired or arising, or in which the Company now
          has or hereafter acquires any rights (the term "Equipment" means and
          includes all equipment, machinery, tools, trade fixtures, furniture,
          furnishings, office equipment, vehicles (including vehicles subject to
          a certificate of title law) and all other goods now or hereafter used
          or usable in connection

                                      -2-
<PAGE>   16

          with the Company's business, together with all parts, accessories and
          attachments relating to any of the foregoing);

               (v) Investment Property. All Investment Property, whether now
          owned or existing or hereafter created, acquired, or arising, or in
          which the Company now has or hereafter acquires any rights (the term
          "Investment Property" means and includes all investment property and
          any other securities (whether certificated or uncertificated),
          security entitlements, securities accounts, commodity contracts, and
          commodity accounts, including all substitutions and additions thereto,
          all dividends, distributions, and sums distributable or payable from,
          upon, or in respect of such property, and all rights and privileges
          incident to such property);

               (vi) Deposits and Property in Possession. All deposit accounts
          (whether general, specific or otherwise) maintained with the Agent or
          any of the Lenders and all sums now or hereafter on deposit therein or
          payable thereon, and any and all other property or interests in
          property which now is or may from time to time hereafter come into the
          possession, custody or control of the Agent or any of the Lenders, or
          any agent of any of them, in any way and for any purpose (whether for
          safekeeping, custody, pledge, transmission, collection or otherwise);

               (vii) Records. Supporting evidence and documents relating to any
          of the above-described property, including, without limitation,
          computer programs, disks, tapes, and related electronic data
          processing media, and all rights of the Company to retrieve the same
          from third parties, written applications, credit information, account
          cards, payment records, correspondence, delivery and installation
          certificates, invoice copies, delivery receipts, notes and other
          evidences of indebtedness, insurance certificates and the like,
          together with all books of account, ledgers and cabinets in which the
          same are reflected or maintained, all whether now existing or
          hereafter arising;

               (viii) Accessions and Additions. All accessions and additions to
          and substitutions and replacements of any and all of the foregoing,
          whether now existing or hereafter arising; and

               (ix) Proceeds and Products. All proceeds and products of the
          foregoing and all insurance of the foregoing and proceeds thereof,
          whether now existing or hereafter arising;

all of the foregoing being herein sometimes referred to as the "Collateral".

          (b) This Agreement is made and given to secure, and shall secure, the
payment and performance of (i) any and all indebtedness, obligations and
liabilities of the Company under or in connection with or evidenced by (w) the
Credit Agreement or (x) the Notes of the Company heretofore or hereafter issued
under the Credit Agreement and the obligations of the Company to reimburse the
Agent for the amount of all drawings on all Letters of Credit issued for the
account of the Company pursuant to the Credit Agreement, and all other
obligations of the Company under any and all Applications for such Letters of
Credit or (y) any of the Collateral Documents

                                      -3-
<PAGE>   17

or (z) agreements with any one or more of the Lenders or their affiliates with
respect to Hedging Liability, in each case whether now existing or hereafter
arising (and whether arising before or after the filing of a petition in
bankruptcy), due or to become due, direct or indirect, absolute or contingent,
and howsoever evidenced, held or acquired and (ii) any and all expenses and
charges, legal or otherwise, suffered or incurred by the Agent and the Lenders
in collecting or enforcing any of such indebtedness, obligations and liabilities
or in realizing on or protecting or preserving any security therefor, including,
without limitation, the lien and security interest granted hereby (all of the
indebtedness, obligations, liabilities, expenses and charges described in
clauses (i) and (ii) above being hereinafter referred to as the "Obligations").

          Section 2. Terms Defined in Credit Agreement. All capitalized terms
used herein without definition shall have the same meanings herein as such terms
have in the Credit Agreement.

          Section 3. Covenants, Agreements, Representations and Warranties. The
Company hereby covenants and agrees with, and represents and warrants to, the
Agent and the Lenders that:

               (a) The Company is a corporation duly organized, validly existing
          and in good standing under the laws of the State Delaware is the sole
          and lawful owner of the Collateral and has full right, power and
          authority to enter into this Agreement and to perform each and all of
          the matters and things herein provided for; and the execution and
          delivery of this Agreement, and the observance and performance of any
          of the matters and things herein set forth, will not contravene or
          constitute a default under any provision of law or any judgment,
          injunction, order or decree binding upon the Company or any provision
          of the Company's charter, articles of incorporation or by-laws or of
          any covenant, indenture or agreement of or affecting the Company or
          any of its properties, or result in the creation or imposition of any
          lien or encumbrance on any property of the Company. The Company's
          Federal tax identification number is 36-2947987.

               (b) The Collateral is and will remain in the Company's possession
          or control at the locations listed under Item 1 on Schedule A attached
          hereto (collectively, the "Permitted Collateral Locations"), except
          for Collateral which in the ordinary course of the Company's business
          is in transit between the Permitted Collateral Locations. If for any
          reason Collateral is at any time kept or located at locations other
          than the Permitted Collateral Locations, the Agent shall nevertheless
          have and retain a security interest therein. The Company owns and will
          at all times own all Permitted Collateral Locations, except to the
          extent otherwise indicated on Schedule A. The Company's chief
          executive office and principal place of business is at, and the
          Company keeps and shall keep all of its books and records relating to
          Receivables only at, 150 North Clinton Street, Chicago, Illinois 60606
          and the Company has no other executive offices or places of business
          other than those listed under Item 2 on Schedule A. The Company will
          not maintain an executive office or place of business at a location
          other than those specified pursuant to the immediately preceding
          sentence without first providing the Agent 30 days' prior written
          notice of the Company's intent to do so; provided, however, that the
          Company

                                      -4-
<PAGE>   18

          will at all times maintain its chief executive office in the
          contiguous continental United States of America.

               (c) The Collateral and every part thereof is and will be free and
          clear of all security interests, liens (including, without limitation,
          mechanics', laborers' and statutory liens), attachments, levies and
          encumbrances of every kind, nature and description and whether
          voluntary or involuntary, except for the security interest of the
          Agent therein and as otherwise permitted by Section 7.11 of the Credit
          Agreement. The Company will warrant and defend the Collateral against
          any claims and demands of all persons or entities at any time claiming
          the same or any interest in the Collateral adverse to the Agent or any
          Lender.

               (d) The Company will promptly pay when due all taxes, assessments
          and governmental charges and levies upon or against the Company or the
          Collateral, in each case before the same become delinquent and before
          penalties accrue thereon, unless and to the extent that the same are
          being contested in good faith by appropriate proceedings which prevent
          foreclosure on or other realization upon any Collateral and preclude
          interference with the operation of the Company's business in the
          ordinary course and the Company shall have established adequate
          reserves therefor.

               (e) The Company will not waste or destroy the Collateral or any
          part thereof and will not be negligent in the care or use of any
          Collateral. The Company will not use, manufacture, sell or distribute
          any Collateral in violation of any statute, ordinance or other
          governmental requirement. The Company will perform in all material
          respects its obligations under any contract or other agreement
          constituting part of the Collateral, it being understood and agreed
          that the Agent and the Lenders have no responsibility to perform such
          obligations.

               (f) Subject to Sections 4(b), 5(a), 6(b) and 6(c) hereof, the
          Company will not, without the Agent's prior written consent, sell,
          assign, mortgage, lease or otherwise dispose of the Collateral or any
          interest therein.

               (g) The Company will insure the Collateral which is insurable
          against such risks and hazards as other companies similarly situated
          insure against, and including in any event loss or damage by fire,
          theft, burglary, pilferage, loss in transit and such other hazards as
          the Agent may reasonably specify, in amounts and under policies
          containing loss payable clauses to the Agent as its interest may
          appear (and, if the Agent requests, naming the Agent and the Lenders
          as additional insureds therein) by insurers reasonably acceptable to
          the Agent. All premiums on such insurance shall be paid by the Company
          and the policies of such insurance (or certificates therefor)
          delivered to the Agent. All insurance required hereby shall provide
          that any loss shall be payable notwithstanding any act or negligence
          of the Company, shall provide that no cancellation thereof shall be
          effective until at least thirty (30) days after receipt by the Company
          and the Agent of written notice thereof, and shall be satisfactory to
          the Agent in all other respects. In case of any material loss, damage
          to or destruction of the Collateral or any part thereof, the Company
          shall promptly give written notice thereof to the Agent and the
          Lenders

                                      -5-
<PAGE>   19

          generally describing the nature and extent of such damage or
          destruction. In case of any loss, damage to or destruction of the
          Collateral or any part thereof, the Company, whether or not the
          insurance proceeds, if any, received on account of such damage or
          destruction shall be sufficient for that purpose, at the Company's
          cost and expense, will promptly repair or replace the Collateral so
          lost, damaged or destroyed, except to the extent (i) such Collateral,
          prior to its loss, damage or destruction, had become uneconomical,
          obsolete or worn out or (ii) such Collateral is not necessary for or
          of importance to the proper conduct of the Company's business in the
          ordinary course and such Collateral and all other Collateral lost,
          damaged or destroyed during the immediately preceding 12 calendar
          months had an aggregate fair market value, prior to its loss, damage
          or destruction, of less than $1,000,000. In the event the Company
          shall receive any proceeds of such insurance, the Company will
          immediately pay over such proceeds to the Agent. The Company hereby
          authorizes the Agent, at the Agent's option, to adjust, compromise and
          settle any losses under any insurance afforded at any time after the
          occurrence and during the continuation of any Default or Event of
          Default, and the Company does hereby irrevocably constitute the Agent,
          its officers, agents and attorneys, as the Company's
          attorneys-in-fact, with full power and authority to effect such
          adjustment, compromise and/or settlement and to endorse any drafts
          drawn by an insurer of the Collateral or any part thereof and to do
          everything necessary to carry out such purposes and to receive and
          receipt for any unearned premiums due under policies of such
          insurance. Unless the Agent elects to adjust, compromise or settle
          losses as aforesaid, any adjustment, compromise and/or settlement of
          any losses under any insurance shall be made by the Company subject to
          final approval of the Agent in the case of losses exceeding
          $1,000,000. Net insurance proceeds received by the Agent under the
          provisions hereof or under any policy or policies of insurance
          covering the Collateral or any part thereof shall be applied to the
          reduction of the Obligations (whether or not then due); provided,
          however, that the Agent agrees to release such insurance proceeds to
          the Company for replacement or restoration of the portion of the
          Collateral lost, damaged or destroyed required by this Agreement to be
          so replaced or restored if, but only if, (i) at the time of release no
          Default or Event of Default exists hereunder, (ii) written application
          for such release is received from the Company within 30 days of
          receipt of such proceeds and (iii) the Agent has received evidence
          reasonably satisfactory to it that the Collateral lost, damaged or
          destroyed has been or will be replaced or restored to its condition
          immediately prior to the loss, destruction or other event giving rise
          to the payment of such insurance proceeds. All insurance proceeds
          shall be subject to the lien and security interest of the Agent
          hereunder.

               UNLESS THE COMPANY PROVIDES THE AGENT WITH EVIDENCE OF THE
          INSURANCE COVERAGE REQUIRED BY THIS AGREEMENT, THE AGENT MAY PURCHASE
          INSURANCE AT THE COMPANY'S EXPENSE TO PROTECT THE AGENT'S INTERESTS IN
          THE COLLATERAL. THIS INSURANCE MAY, BUT NEED NOT, PROTECT THE
          COMPANY'S INTERESTS IN THE COLLATERAL. THE COVERAGE PURCHASED BY THE
          AGENT MAY NOT PAY ANY CLAIMS THAT THE COMPANY MAKES OR ANY CLAIM THAT
          IS MADE AGAINST THE COMPANY IN CONNECTION WITH THE COLLATERAL. THE
          COMPANY MAY LATER CANCEL ANY SUCH INSURANCE PURCHASED BY THE AGENT,
          BUT ONLY AFTER PROVIDING THE AGENT WITH EVIDENCE THAT THE COMPANY HAS
          OBTAINED INSURANCE AS REQUIRED BY THIS AGREEMENT. IF THE AGENT
          PURCHASES INSURANCE

                                      -6-
<PAGE>   20

          FOR THE COLLATERAL, THE COMPANY WILL BE RESPONSIBLE FOR THE COSTS OF
          THAT INSURANCE, INCLUDING INTEREST AND ANY OTHER CHARGES THAT THE
          AGENT MAY IMPOSE IN CONNECTION WITH THE PLACEMENT OF THE INSURANCE,
          UNTIL THE EFFECTIVE DATE OF THE CANCELLATION OR EXPIRATION OF THE
          INSURANCE. THE COSTS OF THE INSURANCE MAY BE ADDED TO THE OBLIGATIONS
          SECURED HEREBY. THE COSTS OF THE INSURANCE MAY BE MORE THAN THE COST
          OF INSURANCE THE COMPANY MAY BE ABLE TO OBTAIN ON ITS OWN.

               (h) The Company will at all times allow the Agent, any Lender and
          their respective representatives free access to and right of
          inspection of the Collateral, provided that prior to the occurrence of
          any Default or Event of Default hereunder any such access or
          inspection shall only be required during the Company's normal business
          hours.

               (i) If any Collateral is in the possession or control of any of
          the Company's agents or processors and the Agent so requests, the
          Company agrees to notify such agents or processors in writing of the
          Agent's security interest therein and instruct them to hold all such
          Collateral for the Agent's account and subject to the Agent's
          instructions. The Company will, upon request of the Agent, authorize
          and instruct all bailees and any other parties, if any, at any time
          processing, labeling, packaging, holding, storing, shipping or
          transferring all or any part of the Collateral to permit the Agent,
          any Lender and their respective representatives to examine and inspect
          any of the Collateral then in such party's possession and to verify
          from such party's own books and records any information concerning the
          Collateral or any part thereof which the Agent, any Lender or their
          respective representatives may seek to verify. As to any premises not
          owned by the Company wherein any of the Collateral is located, if any,
          the Company shall, unless the Agent requests otherwise, cause each
          party having any right, title or interest in, or lien on, any of such
          premises to enter into an agreement (any such agreement to contain a
          legal description of such premises) whereby such party disclaims any
          right, title and interest in, and lien on, the Collateral, allowing
          the removal of such Collateral by the Agent or by the Lenders and
          otherwise in form and substance acceptable to the Agent; provided,
          however, that no such agreement need be obtained with respect to any
          one location wherein the value of the Collateral as to which such
          agreement has not been obtained aggregates less than $1,000,000 and
          the value of all Collateral as to which such agreements have not been
          obtained aggregates less than $2,000,000.

               (j) The Company agrees from time to time to deliver to the Agent
          and any Lender such evidence of the existence, identity and location
          of the Collateral and of its availability as collateral security
          pursuant hereto (including, without limitation, schedules describing
          all Receivables created or acquired by the Company, copies of customer
          invoices or the equivalent and original shipping or delivery receipts
          for all merchandise and other goods sold or leased or services
          rendered, together with the Company's warranty of the genuineness
          thereof, and reports stating the book value of Inventory and Equipment
          by major category and location), in each case as the Agent or such
          Lender may reasonably request. The Agent shall have the right to
          verify all or any part of the Collateral in any manner, and through
          any medium, which the Agent or the Lenders consider appropriate, and
          the Company agrees to furnish all assistance and information, and
          perform any acts,

                                      -7-
<PAGE>   21

          which the Agent may reasonably require in connection therewith. The
          Company will promptly notify the Agent and each Lender of any
          Collateral which the Company has determined to have been rendered
          obsolete stating the prior book value of such Collateral, its type and
          location.

               (k) The Company will comply in all material respects with the
          terms and conditions of any and all leases, easements, right-of-way
          agreements and other agreements binding upon the Company or affecting
          the Collateral, in each case which cover the premises wherein the
          Collateral is located, and any orders, ordinances, laws or statutes of
          any city, state or other governmental entity, department or agency
          having jurisdiction with respect to such premises or the conduct of
          business thereon.

               (l) The Company has not invoiced Receivables or otherwise
          transacted business, and does not invoice Receivables or otherwise
          transact business, under any trade names other than the Company's name
          set forth in the introductory paragraph of this Agreement. The Company
          will not change its name or transact business under any other trade
          name, in each case without first giving the Agent 30 days' prior
          written notice of its intent to do so.

               (m) The Company agrees to execute and deliver to the Agent such
          further agreements and assignments or other instruments and documents
          and to do all such other things as the Agent may reasonably deem
          necessary or appropriate to assure the Agent its security interest
          hereunder, including such financing statement or statements or
          amendments thereof or supplements thereto or other instruments and
          documents as the Agent may from time to time reasonably require in
          order to comply with the Uniform Commercial Code as enacted in the
          State of Illinois and any successor statute(s) thereto (the "Code").
          The Company hereby agrees that a carbon, photographic or other
          reproduction of this Agreement or any such financing statement is
          sufficient for filing as a financing statement by the Agent without
          notice thereof to the Company wherever the Agent in its sole
          discretion desires to file the same. In the event for any reason the
          law of any jurisdiction other than Illinois becomes or is applicable
          to the Collateral or any part thereof, or to any of the Obligations,
          the Company agrees to execute and deliver all such instruments and
          documents and to do all such other things as the Agent in its sole
          discretion deems necessary or appropriate to preserve, protect and
          enforce the security interest of the Agent under the law of such other
          jurisdiction. The Company agrees to mark its books and records to
          reflect the security interest of the Agent in the Collateral.

               (n) On failure of the Company to perform any of the covenants and
          agreements herein contained, the Agent may at its option perform the
          same and in so doing may expend such sums as the Agent may reasonably
          deem advisable in the performance thereof, including, without
          limitation, the payment of any insurance premiums, the payment of any
          taxes, liens and encumbrances, expenditures made in defending against
          any adverse claims, and all other expenditures which the Agent may be
          compelled to make by operation of law or which the Agent may make by
          agreement or otherwise for the protection of the security hereof. All
          such sums and amounts so expended shall be repayable by the Company
          immediately without notice or demand, shall constitute

                                      -8-
<PAGE>   22

          additional Obligations secured hereunder and shall bear interest from
          the date said amounts are expended at the rate per annum (computed on
          the basis of a 360-day year for the actual number of days elapsed)
          determined by adding 2% to the Domestic Rate as from time to time in
          effect with any change in such rate per annum as so determined by
          reason of a change in such Domestic Rate to be effective on the date
          of such change in said Domestic Rate (such rate per annum as so
          determined being hereinafter referred to as the "Default Rate"). No
          such performance of any covenant or agreement by the Agent on behalf
          of the Company, and no such advancement or expenditure therefor, shall
          relieve the Company of any default under the terms of this Agreement
          or in any way obligate the Agent or any Lender to take any further or
          future action with respect thereto. The Agent in making any payment
          hereby authorized may do so according to any bill, statement or
          estimate procured from the appropriate public office or holder of the
          claim to be discharged without inquiry into the accuracy of such bill,
          statement or estimate or into the validity of any tax assessment,
          sale, forfeiture, tax lien or title or claim. The Agent in performing
          any act hereunder shall be the sole judge of whether the Company is
          required to perform the same under the terms of this Agreement. The
          Agent is hereby authorized to charge any depository or other account
          of the Company maintained with the Agent for the amount of such sums
          and amounts so expended.

          Section 4. Special Provisions Re: Receivables.

          (a) As of the time any Receivable becomes subject to the security
interest provided for hereby and at all times thereafter, the Company shall be
deemed to have warranted as to each and all of such Receivables that all
warranties of the Company set forth in this Agreement are true and correct with
respect to each such Receivable; that each Receivable and all papers and
documents relating thereto are genuine and in all respects what they purport to
be; that each Receivable is valid and subsisting and, if such Receivable is an
account, arises out of a bona fide sale of goods sold and delivered by the
Company to, or in the process of being delivered to, or out of and for services
theretofore actually rendered by the Company to, the account debtor named
therein; that no such Receivable is evidenced by any instrument or chattel paper
unless such instrument or chattel paper has theretofore been endorsed by the
Company and delivered to the Agent (except to the extent the Agent specifically
requests the Company not to do so with respect to any such instrument or chattel
paper); that no surety bond was required or given in connection with such
Receivable or the contracts or purchase orders out of which the same arose; and
that if said Receivable is scheduled, listed or referred to on any certificate
evidencing the Borrowing Base or is otherwise a Receivable which the Company
wants the Lenders to consider as an Eligible Account, that said Receivable
qualifies as an Eligible Account. Without limiting the foregoing, if any
Receivable which the Company desires to qualify as an Eligible Account arises
out of a contract with the United States of America or any of its departments,
agencies or instrumentalities, the Company agrees to notify the Agent and
execute whatever instruments and documents are required by the Agent in order
that such Receivable shall be assigned to the Agent and that proper notice of
such assignment shall be given under the federal Assignment of Claims Act (or
any successor statute).

          (b) Unless and until an Event of Default hereunder occurs, any
merchandise or other goods which are returned by a customer or account debtor or
otherwise recovered may be resold

                                      -9-
<PAGE>   23

by the Company in the ordinary course of its business as presently conducted in
accordance with Section 6(b) hereof; upon the occurrence and during the
continuation of any Event of Default hereunder, such merchandise and other goods
shall be set aside at the request of the Agent and held by the Company as
trustee for the Agent and the Lenders and shall remain part of the Collateral.
Unless and until an Event of Default hereunder occurs, the Company may settle
and adjust disputes and claims with its customers and account debtors, handle
returns and recoveries and grant discounts, credits and allowances in the
ordinary course of its business as presently conducted for amounts and on terms
which the Company in good faith considers advisable. Upon the occurrence and
during the continuation of any Event of Default hereunder, unless the Agent
requests otherwise, the Company shall notify the Agent promptly of all returns
and recoveries and, on the Agent's request, deliver any such merchandise or
other goods to the Agent. Upon the occurrence and during the continuation of any
Event of Default hereunder, unless the Agent requests otherwise, the Company
shall also notify the Agent promptly of all disputes and claims and settle or
adjust them at no expense to the Agent or the Lenders hereunder, but no
discount, credit or allowance other than on normal trade terms in the ordinary
course of business as presently conducted shall be granted to any customer or
account debtor and no returns of merchandise or other goods shall be accepted by
the Company without the Agent's consent. The Agent may, at all times upon the
occurrence and during the continuation of any Event of Default hereunder, settle
or adjust disputes and claims directly with customers or account debtors for
amounts and upon terms which the Agent considers advisable.

          Section 5. Collection of Receivables.

          (a) Except as otherwise provided in this Agreement, the Company shall
make collection of all Receivables and may use the same to carry on its business
in accordance with sound business practice and otherwise subject to the terms
hereof.

          (b) Whether or not any Default or Event of Default has occurred
hereunder and whether or not the Agent has exercised any or all of its rights
under other provisions of this Section 5, in the event the Agent requests the
Company to do so:

               (i) all instruments and chattel paper at any time constituting
          part of the Receivables (including any postdated checks) shall, upon
          receipt by the Company, be immediately endorsed to and deposited with
          Agent; and/or

               (ii) the Company shall instruct all customers and account debtors
          to remit all payments in respect of Receivables to a lockbox or
          lockboxes under the sole custody and control of Agent and which are
          maintained at post offices selected by the Agent.

          (c) Upon the occurrence and during the continuation of any Default or
Event of Default hereunder, whether or not the Agent has exercised any or all of
its rights under other provisions of this Section 5, the Agent or its designee
may notify the Company's customers and account debtors at any time that
Receivables have been assigned to the Agent or of the Agent's security interest
therein, and either in its own name, or the Company's name, or both, demand,
collect (including, without limitation, through a lockbox analogous to that
described in Section 5(b)(ii) hereof), receive, receipt for, sue for, compound
and give acquittance for any or all amounts due or

                                      -10-
<PAGE>   24

to become due on Receivables, and in the Agent's discretion file any claim or
take any other action or proceeding which the Agent may deem reasonably
necessary or appropriate to protect and realize upon the security interest of
the Agent in the Receivables.

          (d) Any proceeds of Receivables or other Collateral transmitted to or
otherwise received by the Agent pursuant to any of the provisions of Sections
5(b) or 5(c) hereof may be handled and administered by the Agent in and through
a remittance account or accounts maintained at the Agent or by the Agent at a
commercial bank or banks selected by the Agent (each a "Depositary Bank"), and
the Company acknowledges that the maintenance of such remittance accounts by the
Agent is solely for the Agent's convenience and that the Company does not have
any right, title or interest in such remittance accounts or any amounts at any
time standing to the credit thereof. The Agent may apply all or any part of any
proceeds of Receivables or other Collateral received by it from any source to
the payment of the Obligations (whether or not then due and payable), such
applications to be made in such amounts, in such manner and order and at such
intervals as the Agent may from time to time in its discretion determine, but
not less often than once each week. The Agent need not apply or give credit for
any item included in proceeds of Receivables or other Collateral until the
relevant Depositary Bank has received final payment therefor at its office in
cash or final solvent credits current at the site of deposit acceptable to the
Agent and the relevant Depositary Bank as such. However, if the Agent does
permit credit to be given for any item prior to a Depositary Bank receiving
final payment therefor and such Depositary Bank fails to receive such final
payment or an item is charged back to the Agent or any Depositary Bank for any
reason, the Agent may at its election in either instance charge the amount of
such item back against any such remittance accounts or any depository account of
the Company maintained with the Agent, together with interest thereon at the
Default Rate. Concurrently with each transmission of any proceeds of Receivables
or other Collateral to any remittance account, the Company shall furnish the
Agent with a report in such form as Agent shall reasonably require identifying
the particular Receivable or such other Collateral from which the same arises or
relates. Unless and until a Default or an Event of Default shall have occurred
and be continuing hereunder, the Agent will cause proceeds of Collateral which
the Agent has not applied to the Obligations as provided above to be released
from the remittance accounts from time to time or otherwise make such proceeds
available to the Company at its request, but not less often than once per week.
The Company hereby indemnifies the Agent and the Lenders from and against all
liabilities, damages, losses, actions, claims, judgments, costs, expenses,
charges and attorneys' fees suffered or incurred by the Agent or any Lender
because of the maintenance of the foregoing arrangements; provided, however,
that the Company shall not be required to indemnify the Agent or any Lender for
any of the foregoing to the extent they arise solely from the gross negligence
or willful misconduct of the person seeking to be indemnified. The Agent and the
Lenders shall have no liability or responsibility to the Company for the Agent
or any other Depositary Bank accepting any check, draft or other order for
payment of money bearing the legend "payment in full" or words of similar import
or any other restrictive legend or endorsement whatsoever or be responsible for
determining the correctness of any remittance.

          Section 6. Special Provisions Re: Inventory and Equipment.

          (a) The Company will at its own cost and expense maintain, keep and
preserve the Inventory in good and merchantable condition and keep and preserve
the Equipment in good

                                      -11-
<PAGE>   25

repair, working order and condition, ordinary wear and tear excepted, and,
without limiting the foregoing, make all necessary and proper repairs,
replacements and additions to the Equipment so that the efficiency thereof shall
be fully preserved and maintained.

          (b) The Company may, until an Event of Default has occurred and is
continuing and thereafter until otherwise notified by the Agent, use, consume
and sell the Inventory in the ordinary course of its business, but a sale in the
ordinary course of business shall not under any circumstance include any
transfer or sale in satisfaction, partial or complete, of a debt owing by the
Company.

          (c) The Company may, until an Event of Default has occurred and is
continuing and thereafter until otherwise notified by the Agent, sell (i)
obsolete, worn out or unusable Equipment which is concurrently replaced with
similar Equipment at least equal in quality and condition to that sold and owned
by the Company free of any lien, charge or encumbrance other than the security
interest granted hereby and (ii) Equipment which this Agreement would not
require the Company to repair or replace if the same were lost, damaged or
destroyed pursuant to Section 3(g) hereof.

          (d) As of the time any Inventory or Equipment becomes subject to the
security interest provided for hereby and at all times thereafter, the Company
shall be deemed to have warranted as to any and all of such Inventory and
Equipment that all warranties of the Company set forth in this Agreement are
true and correct with respect to such Inventory and Equipment; that all of such
Inventory and Equipment is located at a location set forth pursuant to Section
3(b) hereof. The Company warrants and agrees that no Inventory is or will be
consigned to any other person or entity without the Agent's prior written
consent.

          (e) Upon the Agent's request, the Company shall at its own cost and
expense cause the lien of the Agent in and to any portion of the Collateral
subject to a certificate of title law to be duly noted on such certificate of
title or to be otherwise filed in such manner as is prescribed by law in order
to perfect such lien and will cause all such certificates of title and evidences
of lien to be deposited with the Agent.

          (f) Except for Equipment from time to time located on the real estate
described on Schedule B attached hereto and as otherwise disclosed to the
Lenders in writing, none of the Equipment is or will be attached to real estate
in such a manner that the same may become a fixture.

          (g) If any of the Inventory is at any time evidenced by a document of
title, such document shall be promptly delivered by the Company to the Agent.

                                      -12-
<PAGE>   26

          Section 7. Special Provisions Re: Investment Property.

          (a) Unless and until an Event of Default has occurred and is
continuing and thereafter until notified to the contrary by the Agent pursuant
to Section 9(d) hereof:

               (i) The Company shall be entitled to exercise all voting and/or
          consensual powers pertaining to the Investment Property or any part
          thereof, for all purposes not inconsistent with the terms of this
          Agreement or any other document evidencing or otherwise relating to
          any Obligations; and

               (ii) The Company shall be entitled to receive and retain all cash
          dividends paid upon or in respect of the Investment Property.

          (b) At the Agent's request, certificates for all securities now or at
any time constituting Investment Property shall be promptly delivered by the
Company to the Agent duly endorsed in blank for transfer or accompanied by an
appropriate assignment or assignments or an appropriate undated stock power or
powers, in every case sufficient to transfer title thereto, including, without
limitation, all stock received in respect of a stock dividend or resulting from
a split-up, revision, or reclassification of the Investment Property or any part
thereof or received in addition to, in substitution of, or in exchange for the
Investment Property or any part thereof as a result of a merger, consolidation,
or otherwise. With respect to any Investment Property held by a securities
intermediary, commodity intermediary, or other financial intermediary of any
kind, at the Agent's request, the Company shall execute and deliver, and shall
cause any such intermediary to execute and deliver, an agreement among the
Company, the Agent, and such intermediary in form and substance reasonably
satisfactory to the Agent which provides, among other things, for the
intermediary's agreement that it shall comply with entitlement orders, and apply
any value distributed on account of any Investment Property maintained in an
account with such intermediary, as directed by the Agent without further consent
by the Company. The Agent may at any time, after the occurrence of an Event of
Default or an event or condition which with the lapse of time or the giving of
notice, or both, would constitute an Event of Default, cause to be transferred
into its name or the name of its nominee or nominees all or any part of the
Investment Property hereunder.

          (c) Unless and until an Event of Default, or an event or condition
which with the lapse of time or the giving of notice, or both, would constitute
an Event of Default, has occurred and is continuing, the Company may sell or
otherwise dispose of any Investment Property, provided that sales or other
dispositions of capital stock of any direct or indirect Subsidiary shall be in
accordance with the terms of the Credit Agreement. After the occurrence and
during the continuation of any Event of Default or of any event or condition
which with the lapse of time or the giving of notice, or both, would constitute
an Event of Default, the Company shall not sell all or any part of the
Investment Property without the prior written consent of the Agent.

          (d) The Company represents that on the date of this Agreement, none of
the Investment Property consists of margin stock (as such term is defined in
Regulation U of the Board of Governors of the Federal Reserve System) except to
the extent the Company has delivered to the Agent a duly executed and completed
Form U-1 with respect to such stock. If at any time the

                                      -13-
<PAGE>   27

Investment Property or any part thereof consists of margin stock, the Company
shall promptly so notify the Agent and deliver to the Agent a duly executed and
completed Form U-1 and such other instruments and documents reasonably requested
by the Agent in form and substance reasonably satisfactory to the Agent.

          (e) Notwithstanding anything to the contrary contained herein, in the
event any Investment Property is subject to the terms of a separate security
agreement in favor of the Agent, the terms of such separate security agreement
shall govern and control unless otherwise agreed to in writing by the Agent.

          Section 8. Power of Attorney. In addition to any other powers of
attorney contained herein, the Company hereby appoints the Agent, its nominee,
or any other person whom the Agent may designate as the Company's attorney in
fact, with full power upon the occurrence and during the continuation of an
Event of Default hereunder to sign the Company's name on verifications of
accounts, to send requests for verification of Receivables to the Company's
customers and account debtors, to endorse the Company's name on any checks,
notes, acceptances, money orders, drafts and any other forms of payment or
security that may come into the Agent's possession, to sign the Company's name
on any invoice or bill of lading relating to any Receivables, on claims to
enforce collection of any Receivable, on notices to and drafts against customers
and account debtors, on schedules and assignments of Receivables, on notices of
assignment and on public records, to notify the post office authorities to
change the address for delivery of the Company's mail to an address designated
by the Agent, to receive, open and dispose of all mail addressed to the Company
and to do all things necessary to carry out this Agreement. The Company hereby
ratifies and approves all acts of any such attorney and agrees that neither the
Agent nor any such attorney will be liable for any acts or omissions nor for any
error of judgment or mistake of fact or law other than their gross negligence or
willful misconduct. The foregoing power of attorney, being coupled with an
interest, is irrevocable until the Obligations have been fully paid and
satisfied and the commitments of the Lenders to extend credit to or for the
account of the Company under the Credit Agreement have terminated. The Agent may
file one or more financing statements disclosing its security interest in any or
all of the Collateral without the Company's signature appearing thereon. The
Company also hereby grants the Agent a power of attorney to execute any such
financing statements, or amendments and supplements to financing statements, on
behalf of the Company without notice thereof to the Company, which power of
attorney is coupled with an interest and is irrevocable until the Obligations
have been fully paid and satisfied and the commitments of the Lenders to extend
credit to or for the account of the Company under the Credit Agreement have
terminated.

          Section 9. Defaults and Remedies.

          (a) The occurrence of any event or the existence of any condition
which is specified as an "Event of Default" under the Credit Agreement shall
constitute an "Event of Default" hereunder.

          (b) Upon the occurrence and during the continuation of any Event of
Default hereunder, the Agent shall have, in addition to all other rights
provided herein or by law, the rights and remedies of a secured party under the
Code (regardless of whether the Code is the law of the

                                      -14-
<PAGE>   28

jurisdiction where the rights or remedies are asserted and regardless of whether
the Code applies to the affected Collateral), and further the Agent may, without
demand and without advertisement, notice, hearing or process of law, all of
which the Company hereby waives, at any time or times, sell and deliver any or
all Collateral held by or for it at public or private sale, for cash, upon
credit or otherwise, at such prices and upon such terms as the Agent deems
advisable, in its sole discretion. In addition to all other sums due the Agent
or any Lender hereunder, the Company shall pay the Agent and any Lender all
costs and expenses incurred by the Agent or such Lender, including attorneys'
fees and court costs, in obtaining, liquidating or enforcing payment of
Collateral or the Obligations or in the prosecution or defense of any action or
proceeding by or against the Agent, such Lender or the Company concerning any
matter arising out of or connected with this Agreement or the Collateral or the
Obligations, including, without limitation, any of the foregoing arising in,
arising under or related to a case under the United States Bankruptcy Code (or
any successor statute). Any requirement of reasonable notice shall be met if
such notice is personally served on or mailed, postage prepaid, to the Company
in accordance with Section 13(b) hereof at least ten days before the time of
sale or other event giving rise to the requirement of such notice; provided
however, no notification need be given to the Company if the Company has signed,
after an Event of Default hereunder has occurred, a statement renouncing any
right to notification of sale or other intended disposition. The Agent shall not
be obligated to make any sale or other disposition of the Collateral regardless
of notice having been given. The Agent or any Lender may be the purchaser at any
such sale. The Company hereby waives all of its rights of redemption from any
such sale. Subject to the provisions of applicable law, the Agent may postpone
or cause the postponement of the sale of all or any portion of the Collateral by
announcement at the time and place of such sale, and such sale may, without
further notice, be made at the time and place to which the sale was postponed or
the Agent may further postpone such sale by announcement made at such time and
place.

          (c) Without in any way limiting the foregoing, upon the occurrence and
during the continuation of any Event of Default hereunder, the Agent shall have
the right, in addition to all other rights provided herein or by law, to take
physical possession of any and all of the Collateral and anything found therein,
the right for that purpose to enter without legal process any premises where the
Collateral may be found (provided such entry be done lawfully), and the right to
maintain such possession on the Company's premises (the Company hereby agreeing
to lease such premises without cost or expense to the Agent or its designee if
the Agent so requests) or to remove the Collateral or any part thereof to such
other places as the Agent may desire. Upon the occurrence and during the
continuation of any Event of Default hereunder, the Agent shall have the right
to exercise any and all rights with respect to deposit accounts of the Company
maintained with the Agent or any Lender, including, without limitation, the
right to collect, withdraw and receive all amounts due or to become due or
payable under each such deposit account. Upon the occurrence and during the
continuation of any Event of Default hereunder, the Company shall, upon the
Agent's demand, assemble the Collateral and make it available to the Agent at a
place designated by the Agent. If the Agent exercises its right to take
possession of the Collateral, the Company shall also at its expense perform any
and all other steps requested by the Agent to preserve and protect the security
interest hereby granted in the Collateral, such as placing and maintaining signs
indicating the security interest of the Agent, appointing overseers for the
Collateral and maintaining Collateral records.

                                      -15-
<PAGE>   29

          (d) Without in any way limiting the foregoing, upon the occurrence and
during the continuation of any Event of Default, all rights of the Company to
exercise the voting and/or consensual powers which it is entitled to exercise
pursuant to Section 7(a)(i) hereof and/or to receive and retain the
distributions which it is entitled to receive and retain pursuant to Section
7(a)(ii) hereof, shall, at the option of the Agent, cease and thereupon become
vested in the Agent, which, in addition to all other rights provided herein or
by law, shall then be entitled solely and exclusively to exercise all voting and
other consensual powers pertaining to the Investment Property and/or to receive
and retain the distributions which the Company would otherwise have been
authorized to retain pursuant to Section 7(a)(ii) hereof and shall then be
entitled solely and exclusively to exercise any and all rights of conversion,
exchange, or subscription or any other rights, privileges, or options pertaining
to any Investment Property as if the Agent were the absolute owner thereof.
Without limiting the foregoing, the Agent shall have the right to exchange, at
its discretion, any and all of the Investment Property upon the merger,
consolidation, reorganization, recapitalization, or other readjustment of the
respective issuer thereof or upon the exercise by or on behalf of any such
issuer or the Agent of any right, privilege, or option pertaining to any
Investment Property and, in connection therewith, to deposit and deliver any and
all of the Investment Property with any committee, depositary, transfer agent,
registrar, or other designated agency upon such terms and conditions as the
Agent may determine. In the event the Agent in good faith believes any of the
Collateral constitutes restricted securities within the meaning of any
applicable securities laws, any disposition thereof in compliance with such laws
shall not render the disposition commercially unreasonable.

          (e) Without in any way limiting the foregoing, the Company hereby
grants to the Agent and the Lenders a royalty-free irrevocable license and right
to use all of the Company's patents, patent applications, patent licenses,
trademarks, trademark registrations, trademark licenses, trade names, trade
styles, and similar intangibles in connection with any foreclosure or other
realization by the Agent or the Lenders on all or any part of the Collateral.
The license and right granted the Agent and the Lenders hereby shall be without
any royalty or fee or charge whatsoever.

          (f) The powers conferred upon the Agent hereunder are solely to
protect its interest in the Collateral and shall not impose on it any duty to
exercise such powers. The Agent shall be deemed to have exercised reasonable
care in the custody and preservation of Investment Property in its possession if
such Collateral is accorded treatment substantially equivalent to that which the
Agent accords its own property, consisting of similar type assets, it being
understood, however, that the Agent shall have no responsibility for
ascertaining or taking any action with respect to calls, conversions, exchanges,
maturities, tenders, or other matters relating to any such Collateral, whether
or not the Agent has or is deemed to have knowledge of such matters. This
Agreement constitutes an assignment of rights only and not an assignment of any
duties or obligations of the Company in any way related to the Collateral, and
the Agent shall have no duty or obligation to discharge any such duty or
obligation. The Agent shall have no responsibility for taking any necessary
steps to preserve rights against any parties with respect to any Collateral or
initiating any action to protect the Collateral against the possibility of a
decline in market value. Neither the Agent nor any party acting as attorney for
the Agent shall be liable for any acts or omissions or for any error of judgment
or mistake of fact or law other than their gross negligence or willful
misconduct.

                                      -16-
<PAGE>   30

          (g) Failure by the Agent to exercise any right, remedy or option under
this Agreement or any other agreement between the Company and the Agent or
provided by law, or delay by the Agent in exercising the same, shall not operate
as a waiver; and no waiver shall be effective unless it is in writing, signed by
the party against whom such waiver is sought to be enforced and then only to the
extent specifically stated. Neither the Agent or any Lender, nor any party
acting as attorney for the Agent or any Lender, shall be liable hereunder for
any acts or omissions or for any error of judgment or mistake of fact or law
other than their gross negligence or willful misconduct. The rights and remedies
of the Agent and the Lenders under this Agreement shall be cumulative and not
exclusive of any other right or remedy which the Agent or the Lenders may have.
For purposes of this Agreement, a Default or Event of Default shall be construed
as continuing after its occurrence until the same is waived in writing by the
Lenders or the Required Lenders, as the case may be, in accordance with the
Credit Agreement or, in the case of a Default, the same is cured by the Company
within any applicable cure period.

          Section 10. Application of Proceeds. The proceeds and avails of the
Collateral at any time received by the Agent upon the occurrence and during the
continuation of any Event of Default hereunder shall, when received by the Agent
in cash or its equivalent, be applied by the Agent as follows:

               (a) first, to the payment of any outstanding costs and expenses
          incurred by the Agent in monitoring, verifying, protecting, preserving
          or enforcing the Liens on the Collateral, and in protecting,
          preserving or enforcing rights under this Agreement or any of the
          other Loan Documents, and in any event including all costs and
          expenses of a character which the Company has agreed to pay under
          Section 11.15 of the Credit Agreement (such funds to be retained by
          the Agent for its own account unless it has previously been reimbursed
          for such costs and expenses by the Lenders, in which event such
          amounts shall be remitted to the Lenders to reimburse them for
          payments theretofore made to the Agent);

               (b) second, to the payment of any outstanding interest or other
          fees or amounts due under this Agreement or any of the other Loan
          Documents other than for principal, pro rata as among the Agent and
          the Lenders in accord with the amount of such interest and other fees
          or amounts owing each;

               (c) third, to the payment of the principal of the Notes and any
          liabilities in respect of unpaid drawings under the Letters of Credit,
          pro rata as among the Lenders in accord with the then respective
          unpaid principal balances of the Notes and the then unpaid liabilities
          in respect of unpaid drawings under the Letters of Credit;

               (d) fourth, to the Agent, to be held as collateral security for
          any undrawn Letters of Credit, until the Agent is holding an amount of
          cash equal to the then outstanding amount of all Letters of Credit;
          and

               (e) fifth, to the Agent and the Lenders pro rata in accord with
          the amounts of any other Obligations (including, without limitation,
          Hedging Liability) owing to them and secured hereby unless and until
          all such Obligations have been fully paid and satisfied.

                                      -17-
<PAGE>   31

The Company shall remain liable to the Agent and the Lenders for any deficiency.
Any surplus remaining after the full payment and satisfaction of the Obligations
shall be returned to the Company or to whomsoever the Agent reasonably
determines is lawfully entitled thereto.

          Section 11. Continuing Agreement. This Agreement shall be a continuing
agreement in every respect and shall remain in full force and effect until all
of the Obligations, both for principal and interest, have been fully paid and
satisfied and the commitments of the Lenders to extend credit to or for the
account of the Company under the Credit Agreement have terminated. Upon such
termination of this Agreement, the Agent shall, upon the request and at the
expense of the Company, forthwith release its security interest hereunder.

          Section 12. The Agent. In acting under or by virtue of this Agreement,
the Agent shall be entitled to all the rights, authority, privileges and
immunities provided in Section 10 of the Credit Agreement, all of which
provisions of said Section 10 are incorporated by reference herein with the same
force and effect as if set forth herein in their entirety. The Agent hereby
disclaims any representation or warranty to the Lenders concerning the
perfection of the security interest granted hereunder or in the value of any of
the Collateral.

          Section 13.    Miscellaneous.

          (a) This Agreement cannot be changed or terminated orally. This
Agreement shall create a continuing security interest in the Collateral and
shall be binding upon the Company, its successors and assigns and shall inure,
together with the rights and remedies of the Agent and the Lenders hereunder, to
the benefit of the Agent, the Lenders, and their successors and assigns;
provided, however, that the Company may not assign its rights or delegate its
duties hereunder without the Agent's prior written consent. Without limiting the
generality of the foregoing, and subject to the provisions of Section 11.12 of
the Credit Agreement, any Lender may assign or otherwise transfer any
indebtedness held by it secured by this Agreement to any other person or entity,
and such other person or entity shall thereupon become vested with all the
benefits in respect thereof granted to such Lender herein or otherwise, subject,
however, to the provisions of the Credit Agreement. The Company hereby releases
the Agent and each Lender from any liability for any act or omission relating to
the Collateral or this Agreement, except for the Agent's or such Lender's gross
negligence or willful misconduct.

          (b) Except as otherwise specified herein, all notices hereunder shall
be in writing (including, without limitation, notice by telecopy) and shall be
given to the relevant party, and shall be deemed to have been made when given to
the relevant party, in accordance with Section 11.8 of the Credit Agreement.

          (c) No Lender shall have the right to institute any suit, action or
proceeding in equity or at law for the foreclosure or other realization upon any
Collateral subject to this Agreement or for the execution of any trust or power
hereof or for the appointment of a receiver, or for the enforcement of any other
remedy under or upon this Agreement; it being understood and intended that no
one or more of the Lenders shall have any right in any manner whatsoever to
affect, disturb or prejudice the lien and security interest of this Agreement by
its or their action or to

                                      -18-
<PAGE>   32

enforce any right hereunder, and that all proceedings at law or in equity shall
be instituted, had and maintained by the Agent in the manner herein provided for
the benefit of the Lenders.

          (d) In the event that any provision hereof shall be deemed to be
invalid or unenforceable by reason of the operation of any law or by reason of
the interpretation placed thereon by any court, this Agreement shall be
construed as not containing such provision, but only as to such jurisdictions
where such law or interpretation is operative, and the invalidity or
unenforceability of such provision shall not affect the validity of any
remaining provisions hereof, and any and all other provisions hereof which are
otherwise lawful and valid shall remain in full force and effect.

          (e) This Agreement shall be deemed to have been made in the State of
Illinois and shall be governed by, and construed in accordance with, the laws of
the State of Illinois. All terms which are used in this Agreement which are
defined in the Code shall have the same meanings herein as said terms do in the
Code unless this Agreement shall otherwise specifically provide. The headings in
this Agreement are for convenience of reference only and shall not limit or
otherwise affect the meaning of any provision hereof.

          (f) This Agreement may be executed in any number of counterparts and
by different parties hereto on separate counterpart signature pages, each
constituting an original, but all together one and the same agreement.

          (g) This Agreement shall be and become effective on the Security
Effective Date as defined in Section 1.20(b) of the Credit Agreement.

          IN WITNESS WHEREOF, the Company has caused this Agreement to be duly
executed and delivered as of the date first above written.

                                        INFORMATION RESOURCES, INC.

                                        By
                                          Name _________________________________
                                          Title ________________________________

          Accepted and agreed to as of the date first above written.

                                        HARRIS TRUST AND SAVINGS BANK, as Agent
                                          as aforesaid for the Lenders

                                        By
                                          Name _________________________________
                                          Title ________________________________

                                      -19-
<PAGE>   33

                                   SCHEDULE A

                                    LOCATIONS

Item 1.    Debtor's chief financial office and principal place of business:

               150 North Clinton Street
               Chicago, Illinois  60606

Item 2.    Additional Places of Business and/or Permitted Collateral Locations:

           IRI CORPORATE AND BRANCH OFFICES

<TABLE>
<CAPTION>
           OFFICE LOCATION        STREET ADDRESS                         CITY             STATE     ZIP
           <S>                    <C>                                    <C>              <C>       <C>
           Chicago                150 N. Clinton                         Chicago          IL        60661
           Chicago (12/1/2000)    550 W. Washington                      Chicago          IL        60661
           Chicago                564 W. Randolph                        Chicago          IL        60661
           Chicago                6616 N. Cumberland                     Chicago          IL        60656
           Wood Dale              341-361 Haynes Drive                   Wood Dale        IL        60191
           Atlanta                7840 Rosewell Road, Building #100,     Atlanta          GA        30350
                                  Suite
           Cincinnati             Chiquita Center - Suite #700, 250 E.   Cincinnati       OH        45202
                                  Fifth
           Fairfield              Greenbrook Corporate Center, 100       Fairfield        NJ        07004
                                  Passi
           Fort Washington        500 Office Center Drive                Fort Washington  PA        19034
           Los Angeles            200 North Sepulveda Blvd., Suite #800  El Segundo       CA        90245
           Minneapolis            7650 Edinborough Way, Suite #650       Edina            MN        55435
           Norwalk                383 Main Avenue                        Norwalk          CT        06851
           San Francisco          525 Market Street, 24th Floor          San Francisco    CA        94105
           Waltham                1601 Trapelo Road                      Waltham          MA        02451
           Winston-Salem, N.C.    150 South Stratford Road, Suite #530   Winston-Salem    NC        27103
           Toronto                4711 Yonge Street                      North York       Ontario   M2N 6K8

           B'SCAN MARKETS 1/1/2001

           OFFICE LOCATION        STREET ADDRESS                         CITY             STATE     ZIP

           #10 Cedar Rapids       819 Fifth Street, S.E.                 Cedar Rapids     IA        52401
           #3 Eau Claire          3540 Jeffers Road                      Eau Claire       WI        54703
           #7 Grand Junction      Solarus Square, 2829 North Avenue      Grand Junction   CO        81501
           #4 Midland             15 Byron Road                          Midland          TX        79703
           #1 Pittsifeld          631 North Street                       Pittsfield       MA        01201
           #1 Visalia             2043 South Court Street                Visalia          CA        93277

           B'SCAN STUDIOS 1/1/2001

           OFFICE LOCATION        STREET ADDRESS                         CITY             STATE     ZIP

           Cedar Rapids           6300 Council St., N.E., Suite #8       Cedar Rapids     IA        52402
           Eau Claire             1040 Mary Lane                         Eau Claire       WI        54703
           Midland                2528 South Midkiff Avenue              Midland          TX        79701
           Pittsfield             4 Fredrico Drive, Suite #C             Pittsfield       MA        01201
</TABLE>

<PAGE>   34

                                   SCHEDULE B

                         REAL ESTATE LEGAL DESCRIPTIONS

                                    --NONE--

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