Document:

Exhibit 10.1

 Exhibit 10.1 
 MODIFICATION NUMBER THREE 
 TO PROMISSORY NOTE 

 Roanoke Gas Company 
 519
Kimball Avenue 
 Roanoke, Virginia 24016 
 (Hereinafter referred to as “Borrower”) 
 Wachovia Bank, National Association 
 Roanoke, Virginia 24019 
 (Hereinafter referred to
as “Bank”) 
 THIS AGREEMENT is entered into as of October 28, 2009 by and between Bank and Borrower. 
 RECITALS 
 Bank is the
holder of a Promissory Note, as modified from time to time, executed and delivered by Borrower, dated March 23, 2009, in the original principal amount of $18,000,000.00 (the “Note”); 
 Borrower and Bank have agreed to modify the terms of the Note. 
 In consideration of Bank’s continued extension of credit and the agreements contained herein, the parties agree as follows: 
 AGREEMENT 
 ACKNOWLEDGMENT OF BALANCE. Borrower acknowledges
that the most recent Commercial Loan Invoice sent to Borrower with respect to the Obligations under the Note is correct. 
 MODIFICATIONS.

 The Note is hereby modified by deleting the provisions in the Note establishing the LINE OF CREDIT paragraph and substituting the
following in their place and stead: 
 LINE OF CREDIT. Borrower may borrow, repay and reborrow, and, upon the request of Borrower, Bank
shall advance and readvance under the Note from time to time until the maturity hereof (each an “Advance” and together the “Advances”), so long as the total principal balance outstanding under the Note at any one time does not
exceed (i) $3,000,000.00 from the date of this Modification Number One to Promissory Note through and including October 23, 2009; (ii) $7,000,000.00 from October 24, 2009 through and including January 22, 2010; (iii)
$8,000,000.00 from January 23, 2010 through and including February 24, 2010; (iv) $5,000,000.00 from February 25, 2010 through and including March 31, 2010, subject to the limitations described in any loan agreement to which
the Note is subject. Bank’s obligation to make Advances under the Note shall terminate if Borrower is in Default. As of the date of each proposed Advance, Borrower shall be deemed to represent that each representation made in the Loan Documents
is true as of such date. 
 If Borrower subscribes to Bank’s cash management services and such services are applicable to this line of
credit, the terms of such service shall control the manner in which funds are transferred between the applicable demand deposit account and the line of credit for credit or debit to the line of credit. 
 ACKNOWLEDGMENTS AND REPRESENTATIONS. Borrower acknowledges and represents that the Note and other Loan Documents, as amended hereby, are in full
force and effect without any defense, counterclaim, right or claim of set-off; that, after giving effect to this Agreement, no default or event that with the passage of time or giving of notice would constitute a default under the Loan Documents has
occurred, all representations and warranties contained in the Loan Documents are true and correct as of this date, all necessary action to authorize the execution and delivery of this Agreement has been taken; and this Agreement is a modification of
an existing obligation and is not a novation. 
 

 

 MISCELLANEOUS. This Agreement shall be construed in accordance with and governed by the laws of the
applicable state as originally provided in the Loan Documents, without reference to that state’s conflicts of law principles. This Agreement and the other Loan Documents constitute the sole agreement of the parties with respect to the subject
matter thereof and supersede all oral negotiations and prior writings with respect to the subject matter thereof. No amendment of this Agreement, and no waiver of any one or more of the provisions hereof shall be effective unless set forth in
writing and signed by the parties hereto. The illegality, unenforceability or inconsistency of any provision of this Agreement shall not in any way affect or impair the legality, enforceability or consistency of the remaining provisions of this
Agreement or the other Loan Documents. This Agreement and the other Loan Documents are intended to be consistent. However, in the event of any inconsistencies among this Agreement and any of the Loan Documents, the terms of this Agreement, and then
the Note, shall control. This Agreement may be executed in any number of counterparts and by the different parties on separate counterparts. Each such counterpart shall be deemed an original, but all such counterparts shall together constitute one
and the same agreement. Terms used in this Agreement which are capitalized and not otherwise defined herein shall have the meanings ascribed to such terms in the Note. LIMITATION ON LIABILITY; WAIVER OF PUNITIVE DAMAGES. EACH OF THE
PARTIES HERETO, INCLUDING BANK BY ACCEPTANCE HEREOF, AGREES THAT IN ANY JUDICIAL, MEDIATION OR ARBITRATION PROCEEDING OR ANY CLAIM OR CONTROVERSY BETWEEN OR AMONG THEM THAT MAY ARISE OUT OF OR BE IN ANY WAY CONNECTED WITH THIS AGREEMENT, THE LOAN
DOCUMENTS OR ANY OTHER AGREEMENT OR DOCUMENT BETWEEN OR AMONG THEM OR THE OBLIGATIONS EVIDENCED HEREBY OR RELATED HERETO, IN NO EVENT SHALL ANY PARTY HAVE A REMEDY OF, OR BE LIABLE TO THE OTHER FOR, (1) INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGES OR (2) PUNITIVE OR EXEMPLARY DAMAGES. EACH OF THE PARTIES HEREBY EXPRESSLY WAIVES ANY RIGHT OR CLAIM TO PUNITIVE OR EXEMPLARY DAMAGES THEY MAY HAVE OR WHICH MAY ARISE IN THE FUTURE IN CONNECTION WITH ANY SUCH PROCEEDING, CLAIM OR
CONTROVERSY, WHETHER THE SAME IS RESOLVED BY ARBITRATION, MEDIATION, JUDICIALLY OR OTHERWISE. Telephone Communication Monitoring. Borrower agrees that Borrower’s telephone communications with Bank may be monitored and/or recorded to
improve customer service and security. Final Agreement. This Agreement and the other Loan Documents represent the final agreement between the parties and may not be contradicted by evidence of prior, contemporaneous or subsequent agreements
of the parties. There are no unwritten agreements between the parties. 
 WAIVER OF JURY TRIAL. TO THE EXTENT PERMITTED BY APPLICABLE
LAW, EACH OF BORROWER BY EXECUTION HEREOF AND BANK BY ACCEPTANCE HEREOF, KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT EACH MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION BASED ON, OR ARISING OUT OF, UNDER OR IN CONNECTION WITH
THIS AGREEMENT, THE LOAN DOCUMENTS OR ANY AGREEMENT CONTEMPLATED TO BE EXECUTED IN CONNECTION WITH THIS AGREEMENT, OR ANY COURSE OF CONDUCT, COURSE OF DEALING, STATEMENTS (WHETHER VERBAL OR WRITTEN) OR ACTIONS OF ANY PARTY WITH RESPECT HERETO. THIS
PROVISION IS A MATERIAL INDUCEMENT TO BANK TO ACCEPT THIS AGREEMENT. EACH OF THE PARTIES AGREES THAT THE TERMS HEREOF SHALL SUPERSEDE AND REPLACE ANY PRIOR AGREEMENT RELATED TO ARBITRATION OF DISPUTES BETWEEN THE PARTIES CONTAINED IN ANY LOAN
DOCUMENT OR ANY OTHER DOCUMENT OR AGREEMENT HERETOFORE EXECUTED IN CONNECTION WITH, RELATED TO OR BEING REPLACED, SUPPLEMENTED, EXTENDED OR MODIFIED BY, THIS AGREEMENT. 
  

 Page 2 

 IN WITNESS WHEREOF, the undersigned have duly signed and sealed this Agreement the day and year first
above written. 
  

					
	Roanoke Gas Company	 	
			
	By:	 	 /s/ John B. Williamson
	 	(SEAL)
		 	 John B. Williamson, III, Chairman President
 and Chief Executive Officer
	 	
		
	Wachovia Bank, National Association	 	
			
	By:	 	 /s/ Arnold W. Adkins, Jr.
	 	(SEAL)
		 	Arnold W. Adkins, Jr., Vice President	 	

 Work Request / Tracking #: 1548295 
 CAT - Deal # 1238886 Facility #: 995790 
 Obligor #:
7181150009 Obligation #: 744128 
  

 Page 3Northern Partners Incentive Plan - North American Plan

 Exhibit (10)(i) 
 NORTHERN PARTNERS INCENTIVE PLAN – 
 NORTH
AMERICAN PLAN 
 (As Amended and Restated Effective as of January 1, 2009) 
 WHEREAS, Northern Trust Corporation (the “Corporation”) maintains the Northern Partners Incentive Plan-North American Plan,
as originally adopted on July 19, 2004 and as amended from time to time (the “Plan”); and 
 WHEREAS,
amendment and restatement of the Plan is now considered desirable; 
 NOW, THEREFORE, by virtue and in exercise of
the amending power reserved to the undersigned officer under Paragraph 15 of the Plan, the Plan is hereby amended and restated in its entirety effective as of January 1, 2009, in the form attached hereto. 
 IN WITNESS WHEREOF, the Corporation has caused this amendment and restatement to be executed on its behalf this 28th of May, 2009
effective as of January 1, 2009. 
  

			
	NORTHERN TRUST CORPORATION
		
	By:	 	 /s/ Timothy P. Moen

	Name:	 	Timothy P. Moen
	Title:	 	Executive Vice President of Human Resources

 Northern Partners Incentive Plan – North American Plan 
  
  
 1. Purpose of Plan 
  

	 	•	 	 The purpose of the Northern Partners Incentive Plan (the “Plan”) is to promote the achievement of superior financial and operating
performance of Northern Trust Corporation and its subsidiaries (hereinafter referred to as “Northern Trust”), and further the objective of delivering unrivaled service quality to its clients and partners through the awarding of incentive
payments to selected employees. 

  

	 	•	 	 The Plan supercedes all incentive plans previously established or maintained by Northern Trust providing for any form of incentive, bonus or commission
compensation, including, but not limited to the 2003 Annual Performance, Annual Incentive, and respective Business Unit Specialized Incentive Plans.1 No further awards will be made under any such predecessor plans for any period after June 30, 2004.

 2. Plan Year / Effective Date / Termination 
  

	 	•	 	 The Plan Year is the calendar year from January 1 to December 31. 

  

	 	•	 	 The Plan was adopted by the Board of Directors of Northern Trust Corporation on July 19, 2004. 

  

	 	•	 	 The Plan shall remain in effect until terminated by the Board of Directors of Northern Trust Corporation. 

 3. Plan Performance Periods 
  

	 	•	 	 Under the Plan, incentives may be determined and paid on a quarterly, semi-annual, or an annual basis, depending upon the incentive category to which a
participant is assigned and the structure of the potential award determined for the participant. The applicable performance periods and frequency of award payments are determined by Business Unit management. 

  

	 	•	 	 The performance periods for the Plan Year for incentives with quarterly payments are as follows: 

  

	 	•	 	 January 1 to March 31; 

  

	1	However, nothing herein shall be interpreted to supercede the Management Performance Plan. As revised effective 1 January 2009 

	 	•	 	 April 1 to June 30; 

  

	 	•	 	 July 1 to September 30; and 

  

	 	•	 	 October 1 to December 31. 

  

	 	•	 	 The performance periods for the Plan Year incentives with semi-annual payments are as follows: 

  

	 	•	 	 January 1 to June 30; and 

  

	 	•	 	 July 1 to December 31. 

  

	 	•	 	 The performance period for all other awards under the Plan is the Plan Year, unless otherwise approved by the Executive Vice President of Human
Resources. 

 4. Eligibility / Participation 
  

	 	•	 	 Participants in the Plan for the Plan Year are those employees designated by their respective Business Units as eligible to participate in the Plan.
Participants are generally designated at the beginning of the Plan Year. In addition, those employees who have a change in job duties, are promoted, or who are hired during the performance period may be considered for inclusion and designated by
their respective Business Units for partial Plan Year participation. 

  

	 	•	 	 Designation for participation in this Plan for one Plan Year or a portion thereof does not establish eligibility for participation in any subsequent
Plan Year or for any form of incentive, bonus or commission compensation with respect to any subsequent period. 

  

	 	•	 	 Participants are assigned for the Plan Year to one of the following incentive categories within the Plan: 

  

	 	•	 	 Northern Performance Incentives 

  

	 	•	 	 Northern Sales Incentives 

  

	 	•	 	 Northern Technical Incentives 

 5. Award Targets 
  

	 	•	 	 An award target, generally expressed as a percent of a participant’s base salary at the beginning of the Plan Year, will be communicated to each
participant annually as a potential award goal provided that Corporate and Business Unit goals and individual performance expectations are achieved. 

  

	 	•	 	 The award and payment of any incentive amount is at the absolute discretion of Northern Trust. Management has the discretion not to award participants
an incentive payout or to reduce the amount of the incentive payout if either Corporate, Business

	 	 
Unit or individual performances are not in line with expectations or due to any other reason as the Management deems fit in its sole discretion. This may mean that, regardless of individual
performance, where Corporate or Business Unit performance is not in line with expectations (or any other factors as Northern Trust determines appropriate), participants may receive no payout. 

 6. Individual Performance Measures 
  

	 	•	 	 Each participant will receive performance expectations for the Plan Year that will consist of both objective goals and subjective performance
assessments. 

  

	 	•	 	 Each participant’s manager will establish the participant’s performance expectations as early in the Plan Year as practicable.

  

	 	•	 	 Weighting of each individual performance expectation will be determined by the participant’s manager. 

 7. Plan Funding 
  

	 	•	 	 At the beginning of each Plan Year, the Compensation and Benefits Committee of the Board of Directors of Northern Trust Corporation will determine a
Corporate Earnings Target and projected funding for awards under the Plan. Likewise, Business Unit management will determine appropriate earnings targets, performance standards, and projected funding for awards to Plan participants in their
respective Business Unit. Management reserves the right to either increase or decrease the original projected funding amount for the Corporate and Business Unit levels at its discretion, depending upon actual results and each Business Unit’s
relative contribution to actual results. Where funding is reduced in respect of Corporate or Business Unit amounts, this may result in no incentive payout, regardless of individual performance or any other factors. 

 8. Individual Award Determination 
  

	 	•	 	 All awards (if any) are impacted by available Plan funding, as determined and adjusted by Corporate and Business Unit management in its discretion, and
subject to final approval by the Executive Vice President of Human Resources. 

  

	 	•	 	 Awards (if any) are determined by Business Unit management after the end of the applicable performance period, subject to final approval by the
Executive Vice President of Human Resources, based upon an assessment of individual performance during the applicable performance period, taking into consideration: 

  

	 	•	 	 Individual performance expectations; 

  

	 	•	 	 Overall contribution to Corporate and Business Unit earnings, relative to peers; and 

  

	 	•	 	 Competitiveness of a participant’s total compensation. 

	 	•	 	 Formula-driven performance measures are one of several factors for determination of award amounts. Both quantitative and qualitative performance
criteria will be used to evaluate performance. Thus, management has the full discretion both during and after the performance period not to make an award or to adjust all awards up or down based on subjective performance evaluation, funding
considerations, and any other factors which management, in its absolute discretion, determines appropriate. 

 9. Conditions
on Eligibility for Payment of Awards. 
  

	 	•	 	 In order for a participant to be eligible for payment of an award, except as specifically set forth below, the participant must continue in employment
with Northern Trust and the Business Unit that designated him or her as a participant, and contribute toward achievement of Corporate and Business Unit goals, throughout the applicable performance period. 

  

	 	•	 	 A participant who was designated by a Business Unit and transfers to another Business Unit during the applicable performance period may, as determined
by management of the transferring Business Unit in its sole discretion, be determined eligible for a pro-rata payment of an award for work performed during the performance period for the transferring Business Unit, provided that Corporate and
Business Unit goals and individual performance expectations, and any other factors which Northern Trust may determine applicable, are achieved. Payment of such pro-rata awards will be made at the same time all other awards are paid for such
performance period. 

  

	 	•	 	 In order for a participant to be eligible for consideration for payment of an award, the participant must continue employment with Northern Trust in
good standing during the entire performance period established for the award. Good standing means: 

  

	 	•	 	 The participant has satisfactorily met all performance expectations as determined by the participant’s manager; 

  

	 	•	 	 The participant has complied with all Northern Trust policies and standards of conduct; 

  

	 	•	 	 The participant has not engaged in any activity competitive with Northern Trust’s business or otherwise detrimental to Northern Trust’s
business; and 

  

	 	•	 	 The participant has not served or been served with notice to terminate the participant’s employment. 

  

	 	•	 	 Notwithstanding the foregoing, management may, in its absolute discretion, determine that a pro-rata award will be paid in the event of termination of
employment with Northern Trust by a participant on account of death, disability (as defined below), retirement (as defined below), or involuntary termination by Northern Trust without cause (as defined below), such as job elimination or redundancy,
taking into consideration the portion of the performance period worked by the participant, the individual performance of the participant during such portion of the performance period worked, and the availability of Corporate, Business Unit and
individual performance measurements as of the date of termination and any other factors as Northern Trust may from time to time take into account. 

	 	•	 	 For this purpose, “cause” means the participant’s conviction or no contest pleading with respect to a felony, the participant’s
other conduct which would require regulatory approval for employment or continued employment (e.g., under FDIC rules), or a determination by management that the participant has failed to meet performance expectations to the extent that termination
is warranted, has violated Northern Trust policies or standards of conduct to the extent that termination is warranted, has abandoned or engaged in negligence with respect to his or her responsibilities, has engaged in fraud upon Northern Trust, or
has disclosed Northern Trust confidential or proprietary information to an unauthorized person. 

  

	 	•	 	 For this purpose, termination on account of “retirement” means termination of the participant’s employment by reason of the participant
having qualified for Normal, Early, or Postponed Retirement Pension benefits under any of Northern Trust’s U.S. or non-U.S. pension plans. 

  

	 	•	 	 For this purpose, termination on account of “disability” means, for a U.S. participant, the participant is eligible for and receives
short-term and/or long-term disability benefits for twelve (12) consecutive months under the Northern Trust managed Disability Program, and for a non-US participant, as determined by management based on formal local country-specific definitions
and eligibility criteria for disability benefits. 

  

	 	•	 	 In no circumstances will a pro-rata award or any accrued and retained but unpaid award be paid to a participant who terminates employment by resigning
before the end of the applicable performance period or whose employment is terminated by Northern Trust for cause (as defined above). 

 10. Payment of Awards 
  

	 	•	 	 If (at the absolute discretion of Northern Trust) any bonus is awarded, generally, awards will be paid in cash as soon as practicable following the
completion of the applicable performance period(s), generally on the payroll date after award determination has been completed by management. The Plan also permits awards to be paid as a combination of cash and equity components.

  

	 	•	 	 Anything in the Plan to the contrary notwithstanding, any award payable under this Plan shall be paid by the later of: 

  

	 	•	 	 The 15th day of the third month following the participant’s first taxable year in which the award is no longer subject to a substantial risk of
forfeiture; or 

  

	 	•	 	 The 15th day of the third month following the end of the Corporation’s (or the participant’s employer that is a subsidiary of the
Corporation) first taxable year in which the award is no longer subject to a substantial risk of forfeiture. 

	 	•	 	 It is intended that the application of the foregoing provisions of this Section 10 cause all awards payable under the Plan to be short-term
deferrals for purposes of the regulations issued under Section 409A of the Internal Revenue Code of 1986, as amended (the “Code”), and such provisions shall be interpreted in all events in a manner consistent with such intent, so that
Section 409A shall have no application to this Plan. 

 11. Administration 
  

	 	•	 	 The Plan shall be administered by the Executive Vice President of Human Resources and the Compensation Division of the Human Resources Department.
Subject to the provisions of the Plan, the Executive Vice President of Human Resources shall be authorized to interpret the Plan, to establish, amend, and rescind rules and regulations relating to the Plan, and to make all other determinations
necessary or advisable for the administration of the Plan. The determination of the Executive Vice President of Human Resources in the administration of the Plan, as described herein, shall, upon consultation with members of the Management Group, be
final and conclusive. The Executive Vice President of Human Resources shall be responsible for final approval of all awards to be paid under the Plan. 

  

	 	•	 	 Responsibilities of the Compensation Division of the Human Resources Department: 

  

	 	•	 	 Guide determination of incentive award calculations and determinations; 

  

	 	•	 	 Review and monitor financial accruals in conjunction with the Controller’s Department; 

  

	 	•	 	 Prepare communications to Plan participants; and 

  

	 	•	 	 Direct processing of incentive awards. 

  

	 	•	 	 Business Unit Responsibilities: 

  

	 	•	 	 Identification of Plan participants; 

  

	 	•	 	 Prepare and communicate individual performance expectations; 

  

	 	•	 	 Determine and recommend awards for approval by the Executive Vice President of Human Resources; and 

  

	 	•	 	 Communicate award decisions to participants 

 12. No Contractual Rights 
  

	 	•	 	 Neither the Plan, nor any action taken thereunder, shall be construed as creating a contract or any contractually enforceable rights to any
employee, retiree, terminated employee, or other person. The Plan is entirely discretionary in nature; the award of any incentive and its amount will be at Northern Trust’s absolute discretion. No employee, retiree, terminated employee or other
person shall have any claim or right to be designated a participant or granted an award under the Plan. No participant, or any other person claiming a right under the Plan, shall have any right to any specific assets of Northern Trust, regardless of
whether Northern Trust establishes an account for purposes of accumulating funds to be used for payment of Plan awards. Neither the Plan, nor any action taken thereunder, shall be construed as giving any employee or other person any right to be
retained in the employ of Northern Trust or otherwise alter any U.S. participant’s status as an at-will employee. 

 13. Other Provisions 
 The following miscellaneous provisions are applicable to the Plan: 
  

	 	•	 	 Except in the event of death of a participant, the rights and interests of the participant under the Plan shall not be assigned, encumbered, or
transferred. In the event of a US participant’s death, the award, if any, shall be made payable to the participant’s beneficiary as designated on the benefits online resource, My Place. If a US participant has not designated a beneficiary
or if no designated beneficiary is living on the date of the US participant’s death, the award, if any, shall be paid to those persons who would be entitled to receive distribution of the US participant’s accounts under The Northern Trust
Company Thrift-Incentive Plan (“TIP”) as if the US participant had not designated a TIP beneficiary. In the event of the death of a non-US participant, the Plan will be administered in accordance with applicable local rules.

  

	 	•	 	 All awards are subject to legally required withholdings. 

  

	 	•	 	 For U.S. participants, all questions pertaining to the validity, construction, interpretation and administration of the Plan and any award hereunder
shall be determined in conformity with the laws of the State of Illinois without application of its laws regarding conflict of laws. For non-U.S. participants, all questions pertaining to the validity, construction, interpretation and administration
of the Plan and any award hereunder shall be determined in conformity with the applicable local laws and regulations to the extent in conflict with Illinois law, and otherwise shall be determined in conformity with the laws of the State of Illinois
absent such conflict. 

  

	 	•	 	 It is intended that all awards payable under the Plan shall be in compliance with Regulation R of the Board of Governors of the Federal Reserve System,
and similar regulations promulgated by the Securities and Exchange Commission. 

	14.	Internal Audit 

  

	 	•	 	 All awards may be subject to review and approval by the Auditing Department and final review and approval by the Executive Vice President of Human
Resources, prior to any award distribution. 

 15. Plan Amendment and Termination 
  

	 	•	 	 Northern Trust reserves the right to suspend or terminate the Plan, or to amend any or all of the provisions of the Plan, at any time, including during
a performance period and without prior notice to participants. The Board of Directors of Northern Trust Corporation shall approve any material amendments to the Plan. The Executive Vice President of Human Resources shall have the authority to make
any non-material amendments to the Plan or amendments deemed required, authorized or desirable under applicable statutes, regulations or rulings without the approval of the Board of Directors of Northern Trust Corporation. In the event of
termination of the Plan, only awards determined for completed performance periods and which are approved by the Executive Vice President of Human Resources shall be payable.

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