Document:

Exhibit 10.21

 

RESTRICTED
STOCK UNIT AWARD DOCUMENT

Vesting
based on achievement of budgeted non-GAAP operating margin percentage for the

fiscal year identified in the Award Confirmation

 

LAWSON
SOFTWARE, INC.

2001
STOCK INCENTIVE PLAN

 

1.             Award of Restricted Stock Units. 
Pursuant to the Lawson Software, Inc. 2001 Stock Incentive Plan
(the “Plan”), Lawson Software, Inc., a Delaware corporation (the “Company”)
awards (the “Award”) to the participant (“Participant”) whose name is specified
in the separate written Award confirmation provided by the Company or the
Company’s third party administrator (the “Award Confirmation”), units of
restricted common stock (“Common Stock”) of the Company as follows:

 

The Company awards to
Participant the number of “Restricted Stock Units” shown on the Award
Confirmation, subject to the terms and conditions set forth in the Plan, this
Restricted Stock Award Document (“Award Document”) and the Award
Confirmation.  The Award Date for the
Restricted Stock Units is stated on the Award Confirmation.  No shares of Common Stock will be issuable to
Participant under the Award unless and until the Restricted Stock Units vest as
described in the Award Document.  By
participating in the Plan, Participant shall be deemed to have accepted all the
terms and conditions of the Plan and this Award Document and the terms and
conditions of any rules and regulations adopted by the Committee and shall
be fully bound thereby.

 

This Award Document is
the “Agreement,” as referred to the Plan, which contains the terms and
conditions of the Restricted Stock Units.

 

2.             Restricted Stock Units Subject to Plan;
Definitions.  The Restricted Stock Units are subject to the
terms and conditions of the Plan, and the terms of the Plan shall control to
the extent not otherwise inconsistent with the provisions of this Award
Document.  The Restricted Stock Units are
subject to any rules promulgated pursuant to the Plan by the Board of
Directors of the Company or the Committee. 
The capitalized terms not otherwise defined in this Award Document have
the same meanings assigned to them in the Plan.

 

2.1           The term “Change in Control Transaction”
means (1) the closing of a tender offer or exchange offer for the
ownership of 50% or more of the outstanding voting securities of the Company; (2) the
Company shall have completed a tender offer, exchange offer or merger,
consolidation or other business combination with another corporation and as a
result of such tender offer, exchange offer, merger, consolidation or
combination 50% or fewer of the outstanding voting securities of the surviving
or resulting corporation are owned in the aggregate by the former stockholders
of the Company, other than affiliates (within the meaning of the Securities
Exchange Act of 1934, as amended (the “Exchange Act”)) of any party to such
merger or consolidation, as the same shall have existed immediately prior to
such merger or consolidation; (3) the Company shall have completed the
sale of substantially all of its assets to another corporation which is not a
direct or indirect wholly owned Subsidiary of the Company; (4) a person,
within the meaning of Section 3(a)(9) or of Section 13(d)(3) (as
in effect on the date of this Award Document) of the Exchange Act, shall
acquire 50% or more of the outstanding voting securities of the Company
(whether directly, indirectly, beneficially or of record) (for purposes hereof,
ownership of voting securities shall take into account and shall include
ownership as determined by applying the provisions of Rule 13d-3(d)(1)(i) as in
effect on the date of this Award Document) pursuant to the Exchange Act; (5) approval
by the stockholders of the Company of a complete liquidation or dissolution of
the Company; or (6) individuals who constitute the Company’s Board of
Directors on the date of this Award Document (the “Incumbent Board”) cease for
any reason to constitute at least a majority thereof, provided that any person
becoming a director subsequent to the date of this Award Document whose
election, or nomination for election by the Company’s stockholders, was
approved by a vote of at least 50% of the directors 

 

 

comprising the Incumbent
Board shall be, for purposes of this clause (6), considered as though such
person were a member of the Incumbent Board.

 

 

2.2           The term “Fair Market Value” has the
meaning described in Section 6 of the Plan.

 

2.3           The term “Determination Date” means the
date on which the applicable portion of the Restricted Stock Units vest
pursuant to Section 3 below (if such vesting occurs).

 

2.4           The term “Budgeted Fiscal Year Non-GAAP
Operating Margin Percentage” means the budgeted operating income percentage of
the Company for the fiscal year identified in the Award Confirmation (that
percentage will either be shown in the Award Confirmation or determined as of June
1 of that fiscal year as part of the final approved budget for that fiscal
year), using the budgeted foreign exchange rate and budgeted non-GAAP
adjustments to revenue and expenses that are consistent with the types of
non-GAAP adjustments approved by the Audit Committee of the Board of Directors
of the Company.

 

2.5           The term “Actual Fiscal Year Non-GAAP
Operating Margin Percentage” means the actual operating income percentage of
the Company for the fiscal year identified in the Award Confirmation,
determined using the same budgeted foreign exchange rate as used for the
Budgeted Fiscal Year Non-GAAP Operating Margin Percentage and using the
non-GAAP adjustments to revenue and expenses, if any, that are approved by the
Audit Committee of the Board of Directors of the Company.

 

2.6           The term “Shares” means the shares of
Common Stock subject to the Award, whether or not those shares are Vested
Shares.

 

2.7           The term “Subsidiary” or “Subsidiaries”
means any corporation at least a majority of whose securities having ordinary
voting power for the election of directors (other than securities having such
power only by reason of the occurrence of a contingency) is at the time owned
by the Company and/or one or more Subsidiaries.

 

2.8           The term “Termination of Participant’s
Service” means the last day of Participant’s regular full time employment with
the Company or any of its Subsidiaries.

 

2.9           The term “Vested Shares” means the Shares
with respect to which the Restricted Stock Units have vested at any particular
time, on a one-for-one basis (for example, if ten Restricted Stock Units vest,
ten Vested Shares of Common Stock will be issued on the vesting date).

 

3.             Vesting of the Restricted Stock Units. All of the Restricted Stock Units
identified in the Award Confirmation (and eligible for vesting based on the
fiscal year identified in the Award Confirmation) will vest and become the
right to receive Vested Shares only as described in Sections 3.1 or 3.2 below.

 

3.1           Achievement of Actual Fiscal Year
Non-GAAP Operating Margin Percentage Compared With Budget. If the Actual Fiscal Year Non-GAAP
Operating Margin Percentage equals or exceeds the Budgeted Fiscal Year Non-GAAP
Operating Margin Percentage, all of the Restricted Stock Units will vest and
become the right to receive the corresponding number of Vested Shares, but only
if the Participant was a full time employee of the Company or one of its
Subsidiaries on the last day of the fiscal year identified in the Award
Confirmation. If a Termination in Participant’s Service occurs after the end of
that fiscal year, the Participant will be eligible to receive distribution as a
result of the vesting of the Restricted Stock Units if and when all of the
other conditions described in this Section 3.1 are satisfied.

 

3.2           Automatic Acceleration of Vesting of all
of the Restricted Stock Units Because of a Change in Control Transaction. If a Change in Control Transaction is
completed at any time on or before the end of the fiscal year identified in the
Award Confirmation, then immediately prior to that Change in Control
Transaction (and if Participant is then an employee of the Company or any

 

2

 

Subsidiary): (i) all conditions of vesting will
be assumed to have been met for all of the Restricted Stock Units and
(ii) Participant will have the right to immediately receive the number of
Vested Shares equal to the number of Restricted Stock Units identified in the
Award Confirmation. The acceleration of vesting under this Section 3.2 will
be deemed to have occurred immediately before the completion of the Change in
Control Transaction.

 

4.             Termination and Forfeiture of all of the Restricted
Stock Units. If
none of the conditions described in Sections 4.1 or 4.2 above have occurred and
may no longer occur, then none of the Restricted Stock Units identified in the
Award Confirmation will vest and all of those Restricted Stock Units will
automatically be deemed forfeited and terminated.

 

5.             No Transfer of Restricted Stock Units. The Restricted Stock Units cannot be
sold, assigned, transferred, gifted, pledged, hypothecated, or in any manner
encumbered or disposed of at any time prior to delivery of the Vested Shares
underlying the Restricted Stock Units (if and when vesting occurs).

 

6.             Issuance and Custody of Certificate; Delayed Delivery
in Certain Cases.

 

6.1           Subject to the restrictions in this
Section 6, following the applicable Determination Date the Company shall
promptly cause to be issued and delivered to Participant a certificate or
certificates (in electronic form unless otherwise instructed by the
Participant) evidencing such Vested Shares, and registered in the name of
Participant or in the name of Participant’s legal representatives,
beneficiaries or heirs, as the case may be, and shall cause such certificate or
certificates to be delivered to Participant or Participant’s legal
representatives, beneficiaries or heirs. The Company will issue and deliver the
Vested Shares as soon as reasonably practical after the vesting of the Restricted
Stock Units, but no more than 30 days after such vesting date and no event
later than the March 15 of the calendar year following the end of the
applicable fiscal year. Except as provided in Sections 6.2 or 6.4, any income
will be recognized by Participant on the date the Participant first becomes
eligible to receive the shares under Section 3. If the issuance of shares is
delayed pursuant to Sections 6.2 or 6.4, the Participant will recognize income
on the date the shares may first be issued in accordance with Section 6.2
or 6.4.

 

6.2           The issuance of any Common Stock in
accordance with this Award shall only be effective at such time that the sale
or issuance of Common Stock pursuant to this Award Document will not violate
the applicable laws or regulations of any applicable country, state or other
jurisdiction.

 

6.3           At any time after the vesting of the
Restricted Stock Units and prior to the issuance of the Vested Shares, if the
issuance of the Vested Shares to the Participant is prohibited due to limitations
under Section 6.2, the Company shall use its reasonable efforts to remove
such limitations.

 

6.4           If Participant is a “specified employee”
for purposes of Section 409A of the United States Internal Revenue Code
(“Section 409A”), an exception to the payment restrictions of
Section 409A does not apply, and the Company is a publicly traded
corporation at the time of Employee’s termination of employment, then,
notwithstanding any provision in this Award Document to the contrary:
(a) the issuance of the Vested Shares shall be made to Participant six
months plus five business days following the date of Termination of
Participant’s Service (provided that at the time of actual payment Participant
has met all other requirements for that payment under this Award Document),
(b) no payment of such amount will be made to Participant before the date
described in clause (a) above, and (c) no dividend equivalents shall
accrue or be payable to Employee for any payments that are delayed pursuant to
this Section 6.4.

 

7.             No Rights as Stockholder. Prior to the Participant receiving the
Vested Shares underlying the Restricted Stock Units pursuant to Section 6
above, Participant shall not have ownership or rights of ownership of any
Common Stock underlying the Restricted Stock Units awarded hereunder.
Participant shall not be entitled to receive dividend equivalents on the
Restricted Stock Units.

 

3

 

8.             Adjustments. In the event of any stock split, stock dividend,
recapitalization or combination of shares by the Company after the Award Date,
the number of Shares subject to the Restricted Stock Units shall be equitably
adjusted in the same manner as the Company’s outstanding shares of Common
Stock. The Committee will administer the process for completing that equitable
adjustment. The number of Restricted Stock Units designated in the Award
Confirmation has been adjusted for all stock splits that were effective before
the Award Date.

 

9.             Taxes. To provide the Company with the opportunity to claim
the benefit of any tax deduction which may be available to it in connection
with the Award, and to comply with all applicable income tax and social
insurance contribution laws or regulations of any applicable country, state or
other jurisdiction, the Company and its Subsidiaries may take such action as it
deems appropriate to ensure that all applicable payroll, income tax, social
insurance contributions or other tax withholding obligations are withheld or
collected from Participant. Unless otherwise provided by the Committee in its
sole discretion and except as prohibited under local law, Participant may elect
to satisfy Participant’s minimum income tax and social insurance contributions
withholding obligations by (i) paying that amount by wire transfer or
check (bank check, certified check or personal check), (ii) having the
Company or its Subsidiaries withhold a portion of the Vested Shares otherwise
deliverable to the Participant having a Fair Market Value in United States
dollars equal to the minimum amount of such taxes required to be withheld, in
accordance with the rules of the Committee, or (iii) delivering to
the Company for cancellation, in accordance with the rules of the
Committee, shares of Common Stock which have a Fair Market Value equal to
Participant’s minimum income tax and social insurance contributions withholding
obligations and which either (a) were purchased on a national stock
exchange or on the NASDAQ NMS system or (b) have been issued and
outstanding more than six months. If the Participant does not make an election
the Company will withhold shares in accordance with (ii). The Company will not
deliver any fractional Vested Shares but will pay, in lieu thereof, the Fair
Market Value of such fractional Vested Shares. Participant’s election under
this Section 9 must be made on or before the date that the amount of tax
or other contribution to be withheld is determined. Participant acknowledges
and agrees that should the shares of Common Stock withheld for income tax and
social insurance contributions purposes be in excess of the amounts required to
be withheld under applicable law, the Company shall refund the excess to
Participant, without interest, as soon as administratively practicable. Any
adverse consequences to Participant resulting from the procedure permitted
under this Section 9, including, without limitation, income tax and social
insurance contributions consequences, shall be the sole responsibility of
Participant.

 

10.           Participant’s Employment. This Award Document, the Award
Confirmation and the Plan are not an employment contract. Nothing contained in
this Award Document, the Award Confirmation or the Plan shall confer on
Participant any right to continue in the employ of the Company or any
Subsidiary or other affiliate of the Company or affect in any way the right of
the Company or any Subsidiary or other affiliate to terminate the employment of
Participant at any time. No Restricted Stock Unit, compensation or benefit
awarded to or realized by Participant under the Plan or this Award Document
shall be included for the purpose of computing Participant’s compensation under
any incentive compensation plan or any compensation-based retirement,
disability or similar plan of the Company unless required by law or otherwise
provided by such other plan.

 

11.           No Trust or Fund Created. Neither the Plan nor this Award
Document shall create or be construed to create a trust or separate fund of any
kind or a fiduciary relationship between the Company or any Subsidiary and
Participant or any other person. To the extent that any Participant acquires a
right to receive Shares or payments from the Company or any Subsidiary pursuant
to the Award, such right shall be no greater than the right of any unsecured
creditor of the Company or any Subsidiary.

 

12.           Consent to Collection/Processing/Transfer of Personal
Data. Pursuant to
applicable personal data protection laws, the Company hereby notifies
Participant of the following in relation to Participant’s personal data and the
collection, processing and transfer of such data in relation to the Company’s
grant of the Award and participation in the Plan by Participant. The
collection, processing and transfer of Participant’s personal data is necessary
for the Company’s administration of the Plan and participation in

 

4

 

the Plan by Participant, and Participant’s denial and/or objection to
the collection, processing and transfer of personal data may affect
participation in the Plan by Participant. As such, Participant voluntarily
acknowledges and consents (where required under applicable law) to the
collection, use, processing and transfer of personal data as described in this
Section 12. The Company and Participant’s employer hold certain personal
information about Participant, including Participant’s name, home address and
telephone number, date of birth, social security number or other employee
identification number, salary, nationality, job title, any shares of Stock or
directorships held in the Company, details of all options, restricted stock
units or any other entitlement to shares of Stock awarded, canceled, purchased,
vested, unvested or outstanding in Participant’s favor, for the purpose of
managing and administering the Plan (“Data”). The Data may be provided by
Participant or collected, where lawful, from third parties, and the Company
will process the Data for the exclusive purpose of implementing, administering
and managing participation in the Plan by Participant. The Data processing will
take place through electronic and non-electronic means according to logics and
procedures strictly correlated to the purposes for which Data are collected and
with confidentiality and security provisions as set forth by applicable laws
and regulations in Participant’s country of residence. Data processing
operations will be performed minimizing the use of personal and identification
data when such operations are unnecessary for the processing purposes sought.
Data will be accessible within the Company’s organization only by those persons
requiring access for purposes of the implementation, administration and
operation of the Plan and for participation in the Plan by Participant. The
Company and Participant’s employer will transfer Data amongst themselves as
necessary for the purpose of implementation, administration and management of
participation in the Plan by Participant, and the Company and Participant’s
employer may each further transfer Data to any third parties assisting the
Company in the implementation, administration and management of the Plan. These
recipients may be located in the European Economic Area, or elsewhere
throughout the world, such as the United States. Participant hereby authorizes
(where required under applicable law) them to receive, possess, use, retain and
transfer the Data, in electronic or other form, for purposes of implementing,
administering and managing participation in the Plan by Participant, including
any requisite transfer of such Data as may be required for the administration
of the Plan and/or the subsequent holding of shares of Stock on Participant’s
behalf to a broker or other third party with whom Participant may elect to
deposit any shares of Stock acquired pursuant to the Plan. Participant may, at
any time, exercise Participant’s rights provided under applicable personal data
protection laws, which may include the right to (a) obtain confirmation as
to the existence of the Data, (b) verify the content, origin and accuracy
of the Data, (c) request the integration, update, amendment, deletion, or
blockage (for breach of applicable laws) of the Data, and (d) to oppose,
for legal reasons, the collection, processing or transfer of the Data which is
not necessary or required for the implementation, administration and/or operation
of the Plan and participation in the Plan by Participant. Participant may seek
to exercise these rights by contacting the local Human Resources manager or the
Company’s Human Resources Department.

 

13.           No Right of Future Awards. Nothing contained in this Award
Document, the Award Confirmation or the Plan shall confer on Participant any
right to receive any additional stock awards in the future from the Company,
Subsidiary or any other affiliate of the Company or affect in any way the right
of the Company, Subsidiary or any other affiliate to terminate the granting of
equity awards at any time.

 

14.           Interpretation of Terms; General. The Committee shall interpret the terms
of the Award and this Award Document, the Award Confirmation and Plan and all determinations
shall be final and binding. The Award and this Award Document, the Award
Confirmation and Plan (1) are governed by the laws of the State of
Minnesota, (2) may be amended only in writing, signed by an executive
officer of the Company, and (3) supersede any other verbal or written
agreements or representations concerning the Award.

 

15.           Termination Indemnities. Participation in the Plan by the Participant is
voluntary. The value of the Award under the Plan is an extraordinary item of
compensation outside the scope of Participant’s employment contract, if any. As
such, the Award is not part of normal or expected compensation for purposes of
calculating any severance, resignation, redundancy, end of service payments,
bonuses, long-service awards, pension, or retirement benefits or similar
payments. Rather, the Award represents a mere investment opportunity to acquire
shares of the Company’s common stock.

 

5

 

16.           Private Placement. The grant of the Award is not intended to be a
public offering of securities in Participant’s country but instead is intended
to be a private placement. The Company has not submitted any registration
statement, prospectus or other filings other than in the United States (unless
otherwise required under local law). No employee of the Company
or any of the Company’s affiliates is permitted to advise Participant about
whether or not to acquire shares of the Company’s common stock under the Plan.
Investment in the shares of the Company involves a degree of risk. Before
deciding to acquire shares pursuant to the Award, Participant should carefully
consider all risk factors relevant to the acquisition of the Company’s common
stock under the Plan and carefully review all of the materials related to the
Award and the Plan. In addition, Participant is encouraged to consult a
personal advisor for professional investment advice (at Participant’s own
expense).

 

17.           Compliance with Age Discrimination Rule —
Applicable Only to Participants Who Are Subject to the Laws in the European
Union. The grant
of the Award and the terms and conditions governing the Award are intended to
comply with the age discrimination provisions of the European Union (EU) Equal
Treatment Framework Directive, as implemented into local law (the “Age
Discrimination Rules”), for any Participant who is subject to the laws in the
EU. To the extent a court or tribunal of competent jurisdiction determines that
any provision of the Award is invalid or unenforceable, in whole or in part,
under the Age Discrimination Rules, the court or tribunal, in making such
determination, shall have the power and authority to revise or strike such
provision to the minimum extent necessary to make it valid and enforceable to
the full extent permitted under local law.

 

18.           Official Language. Unless prohibited by applicable law: (a) the
official language of the Award and this Award Document, the Award Confirmation
and Plan is English, (b) documents or notices not originally written in
English shall have no effect until they have been translated into English, and
the English translation shall then be the prevailing form of such documents or
notices and (c) any notices or other documents required to be delivered to
the Company (or equity plan administrator) under this Award Document, shall be
translated into English, at Participant’s expense, and provided promptly to the
Company in English (to the attention of the Company’s Corporate Secretary). The
Company may also request an untranslated copy of such documents.

 

19.           Binding Terms. By accepting any of the benefits of the Restricted
Stock Units, the Participant will be deemed to have agreed to comply with all
of the terms and conditions of the Plan (as applicable to the Restricted Stock
Units), this Award Document and the Award Confirmation. If there is any
discrepancy between the number of Restricted Stock Units shown in the Award
Confirmation and the number shown in the records of the Company’s Corporate
Secretary, the records of the Company’s Corporate Secretary shall prevail.

 

6Exhibit 10.22

 

RESELLER AGREEMENT

 

This Reseller Agreement
(“Agreement”), dated 6 November 2008 and effective as of 1st November
2008, is made by and between StreamServe, Inc. having an address at 3 Van de
Graaff Drive, Burlington, MA 01803, USA (“StreamServe”) and Lawson Software
Americas, Inc. having an address at 380 Saint Peter Street, Saint Paul, MN.55102(“Reseller”).

 

WHEREAS

 

A.                     StreamServe is engaged in the design,
development, production, sales and distribution of certain computer software
programs, documentation and certain services in relation thereto.

 

B.                       Reseller has requested the rights to market,
distribute and sublicense such software programs in conjunction with certain
specified software programs of Reseller as defined in this Agreement.

 

C.                       StreamServe desires to grant Reseller such
rights as identified in Recital B above.

 

D.                      The parties have previously entered into a
substantive agreement dated 23 November 2004 (as subsequently amended) covering
the marketing, distribution and sublicensing of StreamServe software programs
in conjunction with specified software programs of Reseller.

 

E.                        The parties have now agreed to enter into
this Agreement which shall set out the current relationship between the parties
with respect to the matters set out in the preceding Recitals B and C above and
which shall supersede and replace the agreement of 23 November 2004 (including
any and all amendments, variations and change control notes thereto) and any
other previous and prior agreements that may exist between the parties.

 

NOW IT IS AGREED:

 

1.                         DEFINITIONS AND INTERPRETATION

 

1.1                   For the purposes of this Agreement, the
following words and expressions shall have the meanings assigned to them below,
unless expressed to the contrary or the context otherwise requires:

 

	
  “Affiliate”

  	
   

  	
  means entities that
  control, are controlled by, or under common control with a party to this
  Agreement; and “Reseller” and “StreamServe” shall where the context requires
  include their Affiliates. For purposes of this definition, “control” shall
  mean ownership of more than fifty percent (50%) of voting securities, or
  otherwise having the power to .cause the direction of the management and policies of the controlled
  entity;

  
	
   

  	
   

  	
   

  
	
  “Confidential Information”

  	
   

  	
  shall mean information
  received by one party from the other which is marked as “Confidential” and/or
  “Proprietary,” or information initially furnished orally which was identified
  by the disclosing party as confidential and/or proprietary at the time of
  disclosure that is confirmed by the disclosing party as Confidential
  Information in writing within thirty

  

 

1

 

	
   

  	
   

  	
  (30) days of its initial
  disclosure. Confidential Information of a party includes its formulas,
  methods, processes, designs, software, user documentation, inventions,
  technical specifications, technical know-how, product development plans, new
  services, program flowcharts, file layouts, education materials, pricing,
  marketing plans, developmental work, marketing requirements, and current and
  prospective customer lists or leads;

  
	
   

  	
   

  	
   

  
	
  “Distributors”

  	
   

  	
  means partners,
  distributors, subdistributors and resellers of Reseller, which pursuant to
  the provisions of clause 4.3 below, may be appointed by Reseller to market,
  distribute and support the Licensed Software in conjunction with Reseller
  Software;

  
	
   

  	
   

  	
   

  
	
  “Documentation”

  	
   

  	
  means the user manuals and
  all documentation normally included with the Licensed Software;

  
	
   

  	
   

  	
   

  
	
  “Effective Date”

  	
   

  	
  means 1 November 2008;

  
	
   

  	
   

  	
   

  
	
  “Existing Reseller
  Customer”

  	
   

  	
  means existing customers
  of Reseller or a Distributor, which entered into sublicense agreements under
  the terms of the Previous Agreements;

  
	
   

  	
   

  	
   

  
	
  “Fees”

  	
   

  	
  means the royalties and
  other fees payable as between the parties, as detailed in Exhibit B;

  
	
   

  	
   

  	
   

  
	
  “Initial Support Period”

  	
   

  	
  means if Reseller delivers
  Licensed Software on or between January 1 and September 30, the “Initial
  Support Period” will commence upon delivery and end on the first December 31st that occurs after delivery. If
  the Reseller delivers Licensed Software on or between October 1 and December 31,
  the “Initial Support Period” for those Products will commence on delivery and
  end on the first December 31st that
  occurs more than 12 months after delivery.

  
	
   

  	
   

  	
   

  
	
  “Intellectual Property”

  	
   

  	
  means all patents,
  designs, copyrights, trademarks, trade secrets, and all other categories of
  industrial and intellectual property rights throughout the world;

  
	
   

  	
   

  	
   

  
	
  “Licensed Software”

  	
   

  	
  means the software
  licensed and/or provided by StreamServe to Reseller, as specified in Exhibit A
  in computer readable object code form only. Licensed Software shall
  also include Documentation and such Updates as may be made available from
  time to time;

  
	
   

  	
   

  	
   

  
	
  “New Reseller Customer”

  	
   

  	
  means a new customer of
  Reseller or its Distributors who purchases a license/s to use Reseller
  Software in conjunction with Licensed Software subsequent to signing of this
  agreement;

  

 

2

 

	
  “Previous Agreements”

  	
   

  	
  means:

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  (i) The agreement entitled
  “Amended and Restated Reseller Agreement” dated 23 November 2004 between the
  parties, together with all subsequent amendments, variations and change
  control notes made thereto subsequent to said date; and

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  (ii) Any other previous
  agreements or arrangements prior to the date hereof that may exist between
  the parties (in whatever form) giving Reseller rights to market and
  sublicense Licensed Software;

  
	
   

  	
   

  	
   

  
	
  “Reseller Software”

  	
   

  	
  means the software of
  Reseller specified in Exhibit A with which the Licensed Software may be
  distributed and sublicensed;

  
	
   

  	
   

  	
   

  
	
  “Software”

  	
   

  	
  means Licensed Software
  and Reseller Software;

  
	
   

  	
   

  	
   

  
	
  “Sublicense Agreement”

  	
   

  	
  means the written form of
  software license setting out the terms on which a New Reseller Customer is
  granted a license by Reseller to use the Licensed Software in conjunction
  with Reseller Software. The approved form of such software license is
  attached hereto as Exhibit C with the understanding that Reseller may make
  minor modifications to this Sublicense Agreement without prior approval of
  StreamServe provided such minor modifications retain the same level of
  protection for StreamServe;

  
	
   

  	
   

  	
   

  
	
  “Support”

  	
   

  	
  means the support and
  maintenance services to be provided by StreamServe and Reseller with respect
  to the Licensed Software on the basis as set out in Exhibit F attached to
  this Agreement;

  
	
   

  	
   

  	
   

  
	
  “Territory”

  	
   

  	
  means the world, subject
  to any territorial restrictions that may apply in the context of Reseller’s
  obligations under clause 14.11;

  
	
   

  	
   

  	
   

  
	
  “Training”

  	
   

  	
  means:

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  (i) training in the use of
  Licensed Software to be provided to Reseller personnel by StreamServe as
  outlined in Exhibit E attached to this Agreement; and

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  (ii) training in the use
  of Licensed Software to be provided by Reseller to Existing Reseller
  Customers’ and New Reseller Customers’ personnel through “Lawson Learning”;

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
  (iii) training in the use
  of Reseller Software to be provided to StreamServe personnel in connection
  with the provision of

  

 

3

 

	
   

  	
   

  	
  first line support by
  StreamServe as specified in Exhibit E attached hereto;

  
	
   

  	
   

  	
   

  
	
  “Updates”

  	
   

  	
  means subsequent releases
  of the Licensed Software that StreamServe makes generally available to its
  customers and that contain: (i) enhancements, and/or improved performance;
  (ii) bug or error fixes, patches, or workarounds; (iii) maintenance releases;
  (iv) new point releases; and (v) new major version releases, regardless of
  the version name or number; provided, however, that Updates shall not include
  new or separate products which StreamServe offers only for an additional fee
  to its customers generally.

  

 

1.2                   Words and expressions used in the singular
shall include the plural and vice-versa.

 

1.3                   Headings and sub-headings where used in this
Agreement (including its Exhibits) are inserted for convenience only and shall
not form part of this Agreement for the purposes of interpretation of this
Agreement.

 

1.4                   In the event of any conflict between any of
the parts of this Agreement (including Exhibits), the following order of precedence
shall apply:

 

(a)                   All clauses and sub-clauses contained within
clauses 1 to 14 of this Agreement; then

 

(b)                  the Exhibits in letter order, where Exhibit A
shall prevail over Exhibit B and so on. 

 

2.                        CANCELLATION
OF PREVIOUS AGREEMENTS

 

2.1                   Upon execution hereof by both parties, this
Agreement shall terminate, replace and supersede all Previous Agreements in
their entirety, save only for any outstanding rights, obligations and
liabilities of either party under said Previous Agreements that survive or are
deemed to survive such termination.

 

2.2                   The parties agree that any Existing Reseller
Customers, to which sublicenses to use the Licensed Software in conjunction
with Reseller Software have been granted under the Previous Agreements, shall
continue to be able using the Licensed Software under such sublicenses and any
specific rights or obligations owed to such Existing Reseller Customers shall
remain in effect in accordance with such terms, provided always that such
Existing Reseller Customers are not in breach of their sublicenses. All such
existing sublicenses shall be managed under the terms and conditions set out in
this Agreement.

 

3.                        DURATION OF AGREEMENT

 

3.1                   Subject to the provisions of clause 13 below,
this Agreement shall be for an initial term of three (3) years (“Initial
Term”), commencing on the Effective Date.

 

3.2                   Following the Initial Term, this Agreement
shall automatically renew for successive periods of twelve (12) months.

 

4

 

4.                        APPOINTMENT OF RESELLER AND GRANT
OF LICENSES

 

4.1                   Subject to the terms and conditions of this
Agreement, StreamServe appoints and Reseller hereby accepts such appointment as
a reseller of the Licensed Software in conjunction with Reseller Software in
the Territory for the Initial Term and any subsequent extensions thereto.

 

4.2                   With respect to Reseller’s appointment
pursuant to clause 4.1 above, StreamServe hereby grants to Reseller:

 

(a)                   a non-exclusive, non-transferable, worldwide
license to market, distribute and sublicense the Licensed Software to Existing
Reseller Customers and New Reseller Customers in conjunction with Reseller
Software in the Territory;

 

(b)                  a non-exclusive, non-transferable, worldwide,
royalty-free license to use the Licensed Software for testing and demonstration
purposes as part of the marketing and sales activity referenced in sub-clause
4.2(a) above;

 

(c)                   a non-exclusive, non-transferable, worldwide,
royalty-free license to use the Licensed Software to assist with Existing
Reseller Customer and New Reseller Customer Training with respect to the
Licensed Software to be carried out by Reseller;

 

(d)                  the non-exclusive right to provide Support
with respect to the Licensed Software on the limited basis as more specifically
described in Exhibit F attached hereto.

 

4.3                   Reseller shall be permitted to make use of
its Affiliates and Distributors in relation only to the licenses granted to
Reseller under sub-clauses 4.2(a) and (b) above, provided that:

 

(a)                   Reseller shall enter into a written distribution
agreement (“Distribution Agreement”) with each Distributor, each Distribution
Agreement to contain substantially similar terms to the terms and conditions of
this Agreement;

 

(b)                  Reseller shall notify StreamServe of any
material breach by a Distributor of a Distribution Agreement or material breach
of this Agreement by an Affiliate and Reseller shall, if requested by
StreamServe, cease allowing the relevant Distributor to market and distribute
the Licensed Software or the relevant Affiliate to operate under the terms of
this Agreement.

 

4.4                   Where a New Reseller Customer wishes to use
the Licensed Software in conjunction with Reseller Software, Reseller shall
enter into a Sublicense Agreement with each such New Reseller Customer. The
Sublicense Agreement shall be substantially in the agreed form of the
Sublicense Agreement attached hereto as Exhibit C. Reseller shall not, and
warrants that it shall not, at any time enter into a form of sublicense that is
less protective of StreamServe’s rights, nor shall Reseller grant any rights,
warranties, undertakings or remedies or introduce any terms that are greater or
more extensive than those set out in the form of Sublicense Agreement for the
Licensed Software. Any such grant of less protective rights or greater or
extended rights, warranties, undertakings, remedies or terms related to the
Licensed Software shall be deemed a material breach of this Agreement and
Reseller shall indemnify, defend and hold StreamServe harmless against any and
all damages suffered by StreamServe as a consequence thereof. Reseller shall be
permitted to allow its Affiliates and Distributors to use the form of
Sublicense Agreement attached hereto when sublicensing New

 

5

 

Reseller
Customers, provided that such Affiliates and Distributors do so strictly in
accordance with the provisions of this clause 4.4. Reseller may provide the
Licensed Software under its own end user license agreement provided that such
agreement contains terms no less protective than the terms set forth in the
Sublicense Agreement in Exhibit C.

 

In
any instance where a Reseller Customer receives StreamServe’s end user license
agreement with respect to the Licensed Software, Reseller shall not be
responsible for any violations of such license agreement.

 

Restrictions

 

4.5                   Reseller shall not, and shall ensure that its
Affiliates, Distributors and Existing or New Reseller Customers will not,
reverse engineer, decompile, disassemble, or otherwise create or attempt to
create the Licensed Software or its source code, or use the Licensed Software
in whole or in part for any purpose other than those specified herein. Further,
Reseller, its Affiliates and Distributors shall acquire no rights to undertake
any development of or modifications to the Licensed Software.

 

4.6                   Reseller shall not rent the Licensed
Software, or provide third parties with access to the Licensed Software through
a service bureau, outsourcing or commercial timesharing arrangement. Reseller,
Existing or New Reseller Customers, however, may elect to host the Licensed
Software at a commercial hosting facility.

 

4.7                   Reseller acknowledges and accepts that all
Intellectual Property associated with the Licensed Software, any related
derivative works, enhancements, or modifications thereto, is retained by and
vested in StreamServe and its third party licensors. Similarly, all
Intellectual Property in Reseller Software, any derivative works, enhancements,
or modifications thereto is retained by and vested in Reseller and its third
party licensors.

 

5.                        OBLIGATIONS OF RESELLER

 

5.1                   During the Initial Term and subsequent
renewals thereof, Reseller shall use commercially reasonable efforts to
promote, market, distribute and sublicense the Licensed Software to New
Reseller Customers.

 

5.2                   No later than sixty (60) days following the
end of each Reseller quarter, the parties will meet either in person or via
teleconference at a mutually agreed upon time/location to discuss activities
related to the Licensed Software including but not limited to: i) Reseller’s
nonbinding forecast of potential sales and review of pipeline, ii) marketing
activities of Reseller and iii) training and/or professional services planned
by Reseller as well as product development plans and promotional activities of
StreamServe related to the Licensed Software. The parties agree that the first
such meeting or teleconference shall be held no later than March 31, 2009.

 

5.3                   Upon execution of a Sublicense Agreement by a
New Reseller Customer and in addition to its obligations under clause 7.4
below, Reseller shall submit an order to StreamServe for a copy of the Licensed
Software to be provided to each such New Reseller Customer. Reseller will only
submit individual orders for New Reseller Customers in the Asia Pacific region
as necessary for StreamServe to deliver the Licensed Software pursuant to
clause 5.4 (ii) below. New Reseller Customer orders delivered by reseller under
clauses 5.4 (i) and (iii) below will be reported twenty-five (25) days
post-Reseller quarter-end. Each such order (which shall be subject to
StreamServe approval under clause 6.1 below) shall include details as
referenced in clause 7.4 below.

 

6

 

5.4                   The fulfillment and shipment of Licensed Software
to New Reseller Customers shall be carried out as follows:

 

(i)                      by Reseller in North and South America,
Australia/New Zealand (ANZ) and in the EMEA (Europe, Middle East and Africa)
region;

 

(ii)                   by StreamServe in the Asia Pacific region;

 

(iii)                for the purposes of any fulfillment that is
to be carried out by download, Reseller shall be permitted to have access to,
and to duplicate, StreamServe’s download website for such purpose.

 

Reseller
hereby agrees and undertakes to submit to StreamServe no later than 31 December
(or, if such date is a Saturday or Sunday, the immediate preceding working day)
a written report covering the period 1 December to 31 December with details of
fulfillment and shipment of Licensed Software to New Reseller Customers. Such report
will list the names of New Reseller Customers, the date of fulfillment or
shipment to each New Reseller Customer and the value of the license Fee for
each New Reseller Customer.

 

5.5                   Subject to the provisions of clause 6.2
below, Reseller undertakes to provide Training to Existing and New Reseller
Customers. Reseller shall be permitted to make use of StreamServe training
materials in developing and/or delivering such Training subject to payment of a
Fee to StreamServe for use of such materials as detailed in Exhibit B attached
hereto.

 

6.                        STREAMSERVE OBLIGATIONS

 

6.1                   Upon the receipt of an order Reseller or
StreamServe, as provided in 5.4, shall deliver the Licensed Software to New
Reseller Customers along with the access keys necessary to ensure proper
operation.

 

StreamServe
shall also deliver and make available copies of the Documentation to Reseller
and New Reseller Customers in accordance with section 5.4 with a master version
of the Documentation delivered to Reseller in the English language. Reseller
shall be provided sufficient inventory of the Licensed Software as reasonably
necessary to fulfill its delivery obligations pursuant to section 5.4. Reseller
may make copies of the Licensed Software as reasonably necessary to fulfill its
obligations under this Agreement and Reseller may access and download
sufficient copies of the Licensed Software including the Documentation and
distribute the same by electronic means as necessary to fulfill its obligations
under this Agreement, subject always to the restrictions in clause 4.5 above.

 

6.2                   StreamServe agrees to provide Training to
Reseller and Reseller personnel in relation to the use of Licensed Software.
The Training to be provided is outlined in Exhibit E attached hereto.

 

6.3                   StreamServe further agrees, pursuant to the
terms of this Agreement save as referenced in clause 4.2(d) above, to provide
all levels of Support to Reseller for the Initial Support Period for Existing
and New Reseller Customers and thereafter directly to Existing and New Reseller
Customers on behalf of Reseller on the basis as set out in Exhibit F attached
hereto for the first and subsequent annual renewals.

 

7

 

6.4                   StreamServe has established a master escrow
agreement and, upon Reseller’s request, Reseller and/or Existing and New
Reseller Customers have the option to become beneficiaries to such master
escrow agreement giving them rights to obtain the source code for the Licensed
Software pursuant to the terms and conditions set forth in the master escrow
agreement. The costs associated with establishing Reseller’s or Existing or New
Reseller Customers’ rights as beneficiaries under the master escrow agreement
and for obtaining access to the source code will be payable by Reseller or Existing
or New Reseller Customers.

 

7.                        FEES, PAYMENT AND REPORTING

 

7.1                   The Fees payable under this Agreement by
Reseller for the rights and licenses granted and for Training provided by
StreamServe hereunder shall be calculated in accordance with the rates set out
in Exhibit B attached hereto.

 

7.2                   All payments due from Reseller to StreamServe
shall be made quarterly and will be due within net forty-five (45) days of the
end of each Reseller quarter. All payments will be remitted in the local
currency of Existing or New Reseller Customer. Any overdue payments from
Reseller shall bear interest from the due date at the rate of the lower of one
and one-half percent (1.5%) per month or such lower rate as may be mandated by
applicable law.

 

7.3                   The fees specified under this Agreement do
not include taxes or duties. If StreamServe is required to pay or account for
any taxes, public fees, duties, deductions or withholdings then such taxes,
fees, duties, deductions and withholdings shall be borne by Reseller. This clause
shall not apply to taxes based on StreamServe’s profits.

 

7.4                   Within twenty-five (25) days of the end of
each Reseller quarter, commencing with the first Reseller quarter ending 28 February
2009, Reseller shall submit to StreamServe a written or electronic royalty
report (“Report”) detailing the number of licenses sold to New Reseller
Customers in the preceding quarter and for each New Reseller Customer the
following detailed information:

 

·                  Name, Address and Country

·                  Contact(s) by name and title

·                  Contact(s) telephone number, as available

·                  Contact(s) e-mail address, as available

·                  Date of Signature of the Sublicense Agreement

·                  Details of Licensed Software delivered to New
Reseller Customers pursuant to clause 5.4 above or Existing Reseller Customers
(as may be applicable)

·                  Number of named users permitted under the
Sublicense Agreement

·                  Total license Fee for the Licensed Software
for both Existing and New Reseller Customers

·                  Total license Fee due to StreamServe

·                  Initial Support Period end date

·                  Length of Initial Support Period (in months)
from Delivery Date to ISP End Date

·                  Total pro-rated support Fees due to
StreamServe (including such Fees for Existing Reseller Customers)

 

Upon
receipt of each Report by StreamServe under this clause 7.4, StreamServe shall
issue an invoice for the aggregate amount of license Fees due to StreamServe
from Reseller, for payment in accordance with clause 7.2 above.

 

7.5                   With respect to any Fees due to StreamServe
for Training provided to Reseller pursuant to clauses 6.2 and 6.3 respectively,
StreamServe shall issue an invoice to Reseller on

 

8

 

completion
of Training. All such payments due shall be due within forty-five (45) days of
receipt of invoice.

 

7.6                   In return for StreamServe providing Support
with respect to the Licensed Software pursuant to clause 6.3 above:

 

(i)                      with respect to Existing Reseller Customers,
StreamServe shall invoice the Fees as set forth in report provided by Lawson
associated therewith directly to all Existing Reseller Customers. Such Fees
shall be invoiced annually, due on 1 January in each year and payable in
accordance with the payment terms specified in the Agreement with each such
Existing Reseller Customer Agreement. All Fees so collected shall be for the
sole account of StreamServe.

 

(ii)                   with respect to New Reseller Customers,
Reseller shall invoice New Reseller Customers for the Initial Support Period
with respect to the Licensed Software. Reseller shall remit to StreamServe the
Support Fee specified in Exhibit B attached hereto, payment to be made within
net forty-five (45) days of the end of Reseller quarter. Upon expiration of the
Initial Support Period, StreamServe shall assume Support billing for New
Reseller Customers.

 

7.7                   For the duration of this Agreement and for a
period of two (2) years after the date of expiration or termination of this
Agreement, Reseller shall keep complete and accurate records of all licenses
for the Licensed Software sold (“Records”). These Records shall include (but
not be limited to) all of the items detailed in the quarterly royalty reports
provided pursuant to clause 7.4 above, together with copies of all Sublicense
Agreements entered into with Reseller Customers. Reseller shall permit
examination and audit of such information and Records, at mutually agreeable
times and no more than once per calendar year, by authorized representatives of
StreamServe during normal Reseller business hours, during the period of this
Agreement and for such two (2) year period thereafter. If any such examination
and audit reveals an underpayment of more than five per cent (5%) with respect
to amounts due, Reseller shall pay the reasonable costs of StreamServe’s audit,
together with the amount of any such underpayment plus interest at the rate
specified in clause 7.2 above, with such payment not to exceed two times the
actual value of the underpayment.

 

8.                        REPRESENTATIONS, WARRANTIES
AND DISCLAIMERS

 

8.1                   StreamServe warrants to Reseller and Reseller
Customer for a period of ninety (90) days following delivery of the Licensed
Software to a Reseller Customer site that:

 

(a)                   it will perform in all material respects the
functions described in the Documentation when operated in accordance with the
Documentation; and

 

(b)                  if Reseller Customer has requested fixed
media delivery, the media upon which the Licensed Software is delivered will be
free of defects in materials and workmanship under normal use;

 

(c)                   If Licensed Software does not function as
warranted and StreamServe is unable to resolve the problem, Reseller or
Reseller Customer may return the Licensed Software to StreamServe and receive a
refund of the fees paid.

 

9

 

8.2                   StreamServe warrants to Reseller that:

 

(a)                   it shall use reasonable technical means to
detect computer viruses in the Licensed Software; and

 

(b)                  at the time of delivery, the Licensed
Software does not contain any virus or software code or device designed to
disable, damage, impair, erase, deactivate or electronically repossess the
Licensed Software. Reseller acknowledges that StreamServe has incorporated
software into the Licensed Software, which is designed to assist both parties
in monitoring New Reseller Customers’ compliance with the terms of each
Sublicense Agreement.

 

8.3                   EXCEPT AS EXPRESSLY SET FORTH ELSEWHERE IN
THIS AGREEMENT, STREAMSERVE MAKES NO WARRANTY TO RESELLER REGARDING THE
LICENSED SOFTWARE. RESELLER CONFIRMS THAT IT HAS EVALUATED THE
LICENSED SOFTWARE AND DETERMINED THAT IT IS ACCEPTABLE AND SUITABLE FOR RESALE
AND SUBLICENSE TO EXISTING AND NEW RESELLER CUSTOMERS. RESELLER ACKNOWLEDGES
THAT STREAMSERVE MAKES NO WARRANTY, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
AS TO ANY MATTER WHATSOEVER, AND ALL WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED AND EXCLUDED. STREAMSERVE
MAKES NO REPRESENTATION OR WARRANTY THAT THE LICENSED SOFTWARE WILL OPERATE
WITH OTHER PRODUCTS AND STREAMSERVE SHALL NOT IN ANY EVENT BE RESPONSIBLE FOR
LOSSES OF ANY KIND RESULTING FROM THE DISTRIBUTION OR USE OF THE LICENSED
SOFTWARE, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR BUSINESS EXPENSE,
MACHINE DOWNTIME, OR DAMAGES CAUSED TO RESELLER, EXISTING OR NEW RESELLER
CUSTOMERS OR OTHER THIRD PARTIES BY ANY DEFICIENCY, DEFECT, ERROR, OR
MALFUNCTION.

 

8.4                   Reseller warrants that it has the right to
license the Reseller Software to Existing and New Reseller Customers. Reseller
shall be solely responsible for any and all warranties that it gives with
respect to it own Reseller Software.

 

9.                        INDEMNITIES

 

9.1                   Subject to clause 10 below, StreamServe shall indemnify Reseller (including paying
all reasonable legal fees) against any and all third party claims that the
Licensed Software infringes a patent, trademark, trade secret or copyright of a
third party, provided that Reseller: (i) promptly notifies StreamServe in
writing of any such claim, (ii) allows StreamServe to have sole control of the
defence and all related settlement negotiations; and (iii) provides StreamServe
with reasonably available information and assistance (at StreamServe’s expense)
necessary to perform StreamServe’s obligations under this clause. Reseller may
retain independent counsel at its own expense.

 

In
the event Licensed Software is held or believed to infringe, StreamServe may,
at its sole option and at its sole expense: (i) immediately obtain for Reseller
a valid license to continue using the Licensed Software, or (ii) replace or
modify the Licensed Software so that it becomes non-infringing while retaining
substantially similar functionality.

 

If
StreamServe is unable to achieve either of the above options within a
reasonable period of time, or reasonably believes that an injunction will
ensue, then: neither party will sell or distribute the Licensed Software in accordance
with the terms of such injunction or StreamServe’s reasonable instructions, and
StreamServe shall refund or credit Reseller payment of monies previously paid
for such Licensed Software.

 

10

 

StreamServe shall not be
liable to Reseller to the extent that any claim arises from or is based upon
the combination, operation or use of Licensed Software with equipment, data or
programming not supplied by StreamServe or for other than an intended purpose
as set forth in the Documentation, or arising from any unauthorized alteration
or modification of the Licensed Software, if the claim would not have arisen
without such combination, operation, use, alteration or modification of the
Licensed Software. The provisions of this clause 9.1 set forth the entire
liability of StreamServe and Reseller’s sole remedy with respect to
infringement.

 

9.2                     Subject to clause 10 below, Reseller shall
indemnify StreamServe (including paying all reasonable legal fees) against any
and all third party claims by any other party resulting solely from Reseller’s
gross negligence, wilful misconduct, or fraudulent misrepresentations relating
to the marketing, sublicensing, distribution, demonstration, or use of the
Licensed Software or Reseller Software provided that StreamServe: (i) promptly
notifies Reseller in writing of any such claim; (ii) allows Reseller to
have sole control of the defence and all related settlement negotiations
(however, StreamServe may retain independent counsel and at its own expense);
and (iii) provides Reseller with the information, authority and assistance
necessary to perform Reseller’s obligations under this clause (at Reseller’s
expense). Reseller shall not be liable under this indemnity to StreamServe to
the extent that any such claim arises from or is based upon any acts or
omissions of StreamServe.

 

10.                   LIMITATION OF LIABILITY

 

10.1                         EXCEPT FOR LIABILITY FOR DEATH OR PERSONAL
INJURY OR FRAUDULENT MISREPRESENTATION, EACH PARTY’S LIABILITY TO RESELLER THE
OTHER FOR ANY CLAIM FOR DIRECT LOSS OR DAMAGE ARISING UNDER THIS AGREEMENT OR
OTHERWISE ARISING FROM THE TRANSACTIONS CONTEMPLATED HEREIN REGARDLESS OF THE FORM OF
ACTION (INCLUDING, BUT NOT LIMITED TO, ACTIONS FOR BREACH OF CONTRACT,
NEGLIGENCE, STRICT LIABILITY, RESCISSION AND BREACH OF WARRANTY) SHALL NOT
EXCEED IN EACH YEAR OF THIS AGREEMENT THE ANNUAL AMOUNT OF ROYALTIES DUE TO
STREAMSERVE IN EACH SUCH YEAR AS CALCULATED IN ACCORDANCE WITH PARAGRAPH 1 OF
EXHIBIT B, PROVIDED ALWAYS THAT THE TOTAL AGGREGATE LIABILITY OF EITHER PARTY
TO THE OTHER UNDER THIS AGREEMENT SHALL IN NO EVENT EXCEED TWO MILLION, FIVE
HUNDRED THOUSAND UNITED STATES DOLLARS (US$2,500,000).

 

10.2                         IN NO EVENT SHALL EITHER PARTY BE LIABLE TO
THE OTHER PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOST PROFITS OR OTHER MONETARY LOSS, LOSS OF BUSINESS, WASTED EXPENDITURE, LOSS
OF GOODWILL, LOSS OR INTERRUPTION OF DATA OR COMPUTER TIME, ALTERATION OR
ERRONEOUS TRANSMISSION OF DATA, PROGRAM ERRORS, EVEN IF A PARTY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

 

11.                   USE OF NAME AND TRADEMARKS

 

11.1               Upon request, each party shall provide the
other party with copies of its advertising, promotional literature or any other
similar materials whether in written or electronic form, distributed to any
third party.

 

11

 

11.2               Reseller agrees to identify StreamServe as
the supplier of the Licensed Software in its advertising, promotional and sales
materials (Sales Materials”), provided that such Sales Materials do not contain
any statement which could be interpreted as a direct or indirect endorsement of
Reseller Software or other products or services of Reseller by StreamServe or
any of its Affiliates, provided however that Reseller may use Reseller
trademarks and other information in the Sales Materials as reasonably necessary
to promote the sale of Reseller products including the Licensed Software.

 

11.3               In connection with Reseller’s promotion of
Licensed Software, StreamServe hereby grants to Reseller and its Distributors a
non-exclusive, non-transferable, royalty-free, revocable license to use the
StreamServe trademarks (“Marks”) associated with the Licensed Software solely
in connection with the activities of Reseller that are contemplated and
permitted by this Agreement. Reseller agrees to comply with all requirements
relating to use of the Marks and associated Intellectual Property rights and
approval of Sales Materials as set out in Exhibit H attached hereto. Reseller
further agrees that it will not assert or claim any interest in any of the
Marks or associated Intellectual Property rights and further that any and all
goodwill arising from Reseller’s use of the Marks and associated Intellectual
Property rights will inure for the sole benefit of StreamServe.

 

12.                   CONFIDENTIALITY

 

12.1               The parties agree to hold each other’s
Confidential Information in confidence for the duration of this Agreement and
for a period of five (5) years following termination or expiration. All
Confidential Information shall be protected with the same degree of care as the
receiving party normally uses in the protection of its Confidential
Information, but in no case with any less degree than reasonable care. Each
party further agrees not to use any Confidential Information received from the
other party except for the purposes set forth herein, including implementation
of this Agreement. The parties agree that, unless required by law, they will
not make each other’s Confidential Information available in any form to any
third party save for those of its directors, officers, employees and agents who
need access to the Confidential Information on a “need to know basis” and save
for their respective legal and financial advisers.

 

12.2               The obligations of the parties not to
disclose Confidential Information shall not apply to any information that:

 

(a)                                  is or becomes part of the public domain
through no act or omission of the other party;

 

(b)                                 was in the other’s lawful possession prior to
the disclosure as evidenced by existing written documentation and had not been
obtained by the other party either directly or indirectly from the disclosing
party;

 

(c)                                  is lawfully disclosed to the other party by a
third party without restriction on disclosure;

 

(d)                                 is independently developed by the other party
as evidenced by existing written documentation.

 

12.3               In the event that either party becomes aware
of an unauthorized use or disclosure of the other party’s Confidential
Information, such party shall promptly inform the other party and provide
reasonable assistance to the other party, at the other party’s expense, in the
investigation and prosecution of any such unauthorized use or disclosure.

 

12

 

13.                     TERMINATION AND CONSEQUENCES OF
TERMINATION

 

13.1               Either party may terminate this Agreement
upon written notice to the other party at any time prior to the expiration of
its stated duration under clause 3 above if:

 

(a)                                 a receiver is appointed for either party or
any of its property as a result of insolvency;

 

(b)                                either party makes an assignment for the
benefit of creditors;

 

(c)                                 any proceedings are commenced by, for or
against either party under any bankruptcy, insolvency or debtor’s relief law;

 

(d)                                either party is liquidated or dissolved or
ceases doing business; or

 

(e)                                 either party is in material breach with
respect to any of its obligations or undertakings under this Agreement and the
party in breach fails to remedy or cure such breach within a period of sixty (60)
days of receiving written notice from the other party specifying the breach.

 

13.2               Either party shall be entitled to terminate
this Agreement without cause, provided that the party so wishing to terminate
shall give a minimum of two years’ notice in writing to the other party.

 

13.3               Upon termination or expiration of this
Agreement:

 

(a)                                  Provided that this Agreement is not being
terminated for Reseller’s breach, Reseller and its Distributors shall be
entitled to fulfil all valid orders that have been received by Reseller or its
Distributors prior to termination or expiration;

 

(b)                                 Reseller shall promptly pay to StreamServe
all outstanding Fees due and payable to StreamServe;

 

(c)                                  Each party shall return or destroy within
thirty (30) days of such termination or expiration all of the other party’s
Confidential Information, as specified by the other party;

 

(d)                                 Reseller shall return or destroy, within
thirty (30) days of such termination or expiration and as specified by
StreamServe, all copies of Licensed Software and any StreamServe marketing
materials then in Reseller’s possession or control;

 

(e)                                  Each Existing and New Reseller Customer shall
have the right, following termination or expiration of this Agreement, to
continue using the Licensed Software for so long as the sublicense granted to
each such Existing and New Reseller Customer remains in force.

 

13.4               The parties agree that where the content or
nature of any provision indicates or implies an intent that it will survive
expiration of the Initial Term or of any renewal period, or termination of this
Agreement, then such provision shall so survive. Without limiting the
generality of the foregoing sentence, clauses and other parts of this Agreement
surviving expiration or termination shall include, but not be limited to, 1,
4.5, 4.7, 8, 9, 10, 12, 13, 14.1, 14.4, 14.5, 14.6, 14.9, 14.10, 14.11, 14.12
and Exhibit B.

 

13

 

14.                   GENERAL PROVISIONS

 

14.1               Reservation of Rights. StreamServe reserves all rights nor expressly
granted under this Agreement. Use of terms such as “purchase” or “price” or any
similar terminology shall not connote transfer of title or ownership to any
Intellectual Property.

 

14.2               Independent Contractors. StreamServe and Reseller agree that they are
acting as independent contractors. Nothing in this Agreement shall be construed
as creating a partnership, joint venture or agency relationship between the
parties. Neither party will represent that it has authority to assume or create
any obligation, express or implied, on behalf of the other party, or to
represent the other party as agent, employee, or in any other capacity, except
as specifically provided herein.

 

14.3               Assignment. Either party may assign, novate, or otherwise transfer this Agreement
to a third party, provided that the party effecting such assignment, novation
or other transfer shall have given the other party thirty (30) days’ advance
written notice of same and the assignee assumes all of the rights and
obligations of the assignor. Notwithstanding the foregoing, in the event of a
possible assignment, novation or other form of transfer of this Agreement by
Reseller to a competitor of StreamServe, or competitor of another partner of
StreamServe as may be listed in Exhibit I attached hereto, Reseller shall
be required to obtain the prior written consent of StreamServe to such
assignment, novation or other transfer. Likewise, prior to any possible
assignment, novation, or other form of transfer by StreamServe to another
party, StreamServe shall be required to obtain the prior written consent of
Reseller, such consent not to be unreasonably withheld.

 

14.3A.  Assignment of Support Services. Reseller and StreamServe acknowledge that
Streamserve will assume from Reseller certain obligations to support the
Licensed Software as provided in sections 4.2 (d), 6.3, 7.6, and Exhibit F
of this Agreement, Reseller hereby assigns to StreamServe and StreamServe
accepts such assignment of the obligations to provide Support services in
accordance with the terms and conditions of this Agreement, including without
limitation the performance of the Support services (as set forth herein) and
associated billing (as set forth in the report provided by Reseller to
Streamserve) beginning with the first annual renewal of support for each such
Reseller Customer. Reseller will on an annual basis provide StreamServe with
the list of customers that will be covered by such assignments of support,
based upon the support renewals.

 

Upon the occurrence of any
of the following events, StreamServe’s rights to provide Support services, and
bill/collect revenue for such Support services shall automatically revert back
to Reseller:

 

i)                                        Termination of this Agreement for any reason
by either Party,

ii)                                     Expiration of this Agreement,

iii)                                  A breach of this Agreement by StreamServe,

iv)                                  StreamServe’s acquisition by a Reseller
competitor, and/or

v)                                     Any failure of StreamServe to perform its
support obligations to New Reseller Customers or Existing Reseller Customers.

 

14.4               Non-Solicitation. For the duration of this Agreement and for
a period of one (1) year following its termination or expiration, neither
party shall, either for itself or on behalf of or through any third party,
directly or indirectly, solicit, entice, persuade or attempt to solicit, entice
or persuade any employee of the other party to leave the service of the other
party. The provisions of this clause 14.4 shall not apply to any situation
where

 

14

 

any employee of either party
has, of their volition and free will, responded to a national or local
recruitment campaign or to an advertisement for a specific vacancy either
directly or through a recruitment agency.

 

14.5               Force Majeure. Neither party shall be responsible for failure
(other than for an undisputed obligation to pay money) of performance due to
causes beyond its control, including (but not limited to) acts of God or
nature; labour disputes; sovereign acts of any federal, state or foreign
governments; major failure of transportation systems and networks or utilities;
severe inclement weather; or any other similar or dissimilar act or event that
materially prevents either party from performing its obligations under this
Agreement.

 

14.12         Notices. All notices or other communications that are required to be given
under this Agreement shall be in writing and shall be sent by first-class post
“return receipt requested” to the address of the recipient set forth below or
by fax:

 

In the
case of StreamServe:

 

StreamServe
Inc

3 Van de Graaff Drive

Burlington, MA 01803

Fax: +1 781 229 6622

Attention: General Counsel

 

In the
case of Reseller:

 

Lawson
Software Inc.

380 St. Peter Street

St Paul, MN 55102

Fax: +1 651 767 4940

Attention: General Counsel

 

14.7               Waiver. Neither party shall by mere lapse of time, without giving notice or
taking other action hereunder, be deemed to have waived any breach by the other
party of any of the provisions of this Agreement. Further, the waiver by either
party of a particular breach of this Agreement by the other shall not be
construed or constitute a continuing waiver of such breach or of other breaches
of the same or other provisions of this Agreement.

 

14.8               Severability. If any provision of this Agreement is held
to be invalid or unenforceable, the remaining provisions of this Agreement
shall remain in full force and effect.

 

14.9               Entire Agreement. This Agreement, including all Exhibits
attached hereto, constitutes the entire agreement between the parties and
supersedes all previous agreements and representations, written or oral,
express or implied, concerning the subject mater of this Agreement. This
Agreement may not be modified or amended except in writing and signed by an
authorized representative of both parties. No other act, document, usage or
custom shall be deemed to amend or modify this Agreement.

 

14.10         Compliance with Laws. Each party shall comply with all applicable
laws, directives and regulations in performing its duties hereunder.

 

15

 

14.11         Export Control. Without limiting its obligations under
clause 14.10 above, Reseller undertakes to comply fully with all relevant
export laws and regulations, including but not limited to the US Export
Administration Regulations. This undertaking shall include responsibility on
the part of Reseller to obtain, at its cost, any necessary export licenses or
certificates as may be required.

 

14.12         Governing Law. This Agreement shall, in all respects,
including all matters of construction, validity and performance, be governed by
the laws of the State of Minnesota, United States, without regard to any
conflicts of law principles, which may result in the application of the law of
another jurisdiction. The parties expressly waive any right to a jury trial
regarding disputes related to this Agreement.

 

14.13         Review and Negotiation. The parties acknowledge that they have each
reviewed and participated in drafting the terms and provisions of this
Agreement and that this Agreement was and shall be deemed for all purposes to
have been drafted by both parties. Furthermore the parties agree that any rule of
construction to the effect that ambiguities are to be resolved against the
drafting party shall not be employed in the interpretation or construction of
this Agreement.

 

14.14         Authority to Execute. The parties executing this Agreement
represent and warrant that they have been given the necessary authority by each
respective corporate entity and applicable law to do so.

 

IN WITNESS WHEREOF, THE PARTIES HAVE HEREBY
ENTERED INTO AND EXECUTED THIS AGREEMENT ON THE DATE FIRST ENTERED ABOVE

 

	
  Signed for and on behalf
  of

  STREAMSERVE, INC.

  	
   

  	
  Signed for and on behalf
  of

  LAWSON SOFTWARE AMERICAS, INC.

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  Signature:

  	
  /s/ D. Ladd

  	
   

  	
  Signature:

  	
  /s/ H. Debes

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Name:

  	
  D. Ladd

  	
   

  	
  Name:

  	
  H. Debes

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Position:

  	
  CEO

  	
   

  	
  Position:

  	
  CEO

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Date:

  	
  Nov. 7 2008

  	
   

  	
  Date:

  	
  Nov 6 2008

  

 

16

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