Document:

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                                                                   EXHIBIT 10.13

                              MAC-GRAY CORPORATION
                             MAC-GRAY SERVICES, INC.
                              INTIRION CORPORATION
                                 22 Water Street
                               Cambridge, MA 02141

                                               Dated as of: June 7, 2002

Fleet National Bank,
 Individually and as Administrative Agent
100 Federal Street
Boston, MA 02110

KeyBank National Association,
 Individually and as Documentation Agent
One Canal Plaza, 4th Floor
Portland, ME 04101-4035

Citizens Bank of Massachusetts
28 State Street
Boston, MA 02109

Banknorth, N.A.
(f/k/a First Massachusetts Bank, N.A.)
7 New England Executive Park
Suite 700
Burlington, MA 01803

        Re: SECOND AMENDMENT TO REVOLVING CREDIT AND TERM LOAN AGREEMENT

Ladies and Gentlemen:

     We refer to Revolving Credit and Term Loan Agreement, dated as of June 29,
2000 (as amended, the "Agreement"), among Mac-Gray Corporation, Mac-Gray
Services, Inc., Intirion Corporation (collectively, the "Borrowers"), the
banking institutions referred to therein as Banks (the "Banks"), Fleet National
Bank as Administrative Agent (the "Agent"), and KeyBank National Association as
Documentation Agent. Upon the terms and subject to the conditions contained in
the Agreement, you agreed to make Revolving Credit Loans and a Term Loan to the
Borrowers.

     Terms used in this letter of agreement (the "Second Amendment") which are
not defined herein, but which are defined in the Agreement, shall have the same
respective meanings herein as therein.

<Page>

     We have requested you to make certain amendments to the Agreement. You have
advised us that you are prepared and would be pleased to make the amendments so
requested by us on the condition that we join with you in this Second Amendment.

Accordingly, in consideration of these premises, the promises, mutual covenants
and agreements contained in this Second Amendment, and fully intending to be
legally bound by this Second Amendment, we hereby agree with you as follows:

                                    ARTICLE I

                             AMENDMENTS TO AGREEMENT

     Effective as of June 7, 2002 (the "Second Amendment Date"), the Agreement
is amended in each of the following respects:

     (a)  The term "Loan Documents" and Security Documents" shall, wherever
used in any of the Loan Documents or Security Documents or Security Documents,
be deemed to also mean and include this Second Amendment.

     (b)  The definition of "Revolving Credit Maturity Date" is amended: (i) by
deleting the reference to "June 30, 2003" contained therein, and (ii) by
inserting in lieu thereof the following: "July 2, 2004."

                                   ARTICLE II

                      AMENDMENTS TO REVOLVING CREDIT NOTES

     Effective as of the Second Amendment Date, each of the Revolving Credit
Notes is amended: (i) by deleting, from the fourth paragraph thereof, the
reference to "June 30, 2003", and (ii) by inserting in lieu thereof the
following: "July 2, 2004."

                                   ARTICLE III

                         REPRESENTATIONS AND WARRANTIES

     The Borrowers hereby jointly and severally represent and warrant to you as
follows:

     (a)  REPRESENTATIONS IN AGREEMENT. Each of the representations and
warranties made by the Borrowers to you in the Agreement was true, correct and
complete when made, and is true, correct and complete in all material respects
on and as of the date hereof with the same full force and effect as if each of
such representations and warranties had been made by the Borrowers on the date
hereof and in this Second Amendment.

                                       -2-
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     (b)  NO DEFAULTS OR EVENTS OF DEFAULT. No Default or Event of Default
exists on the date of this Second Amendment (after giving effect to all of the
arrangements and transactions contemplated by this Second Amendment).

     (c)  BINDING EFFECT OF DOCUMENTS. This Second Amendment has been duly
executed and delivered to you by the Borrowers and is in full force and effect
as of the date hereof, and the agreements and obligations of the Borrowers
contained herein constitute the joint and several, and legal, valid and binding
obligations of the Borrowers enforceable against the Borrowers in accordance
with their respective terms.

                                   ARTICLE IV

                        PROVISIONS OF GENERAL APPLICATION

     (a)  NO OTHER CHANGES. Except to the extent specifically amended and
supplemented hereby, all of the terms, conditions and the provisions of the
Agreement, the Notes and each of the Security Documents shall remain unmodified,
and the Agreement, the Notes and each of the Security Documents, as amended and
supplemented by this Second Amendment, are confirmed as being in full force and
effect.

     (b)  GOVERNING LAW. This Second Amendment is intended to take effect as a
sealed instrument and shall be deemed to be a contract under the laws of the
Commonwealth of Massachusetts. This Second Amendment and the rights and
obligations of each of the parties hereto shall be governed by and interpreted
and determined in accordance with the laws of the Commonwealth of Massachusetts.

     (c)  BINDING EFFECT; ASSIGNMENT. This Second Amendment shall be binding
upon and inure to the benefit of each of the parties hereto and their respective
successors in title and assigns.

     (d)  COUNTERPARTS. This Second Amendment may be executed in any number of
counterparts, each of which when executed and delivered shall be deemed an
original, but all of which together shall constitute one instrument. In making
proof of this Second Amendment, it shall not be necessary to produce or account
for more than one counterpart thereof signed by each of the parties hereto.

     (e)  CONFLICT WITH OTHER AGREEMENTS. If any of the terms of this Second
Amendment shall conflict in any respect with any of the terms of any of the
Amendment or any other Loan Document, the terms of this Second Amendment shall
be controlling.

     (f)  CONDITIONS PRECEDENT. This Second Amendment shall become and be
effective as of the Second Amendment Date, but only if (i) the form of
acceptance at the end of this Second Amendment shall be signed by the Agent and
the Banks, (ii) the Borrowers shall have paid to the Agent, for the ratable
benefit of the Banks, an

                                       -3-
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amendment fee in the aggregate amount equal to $65,000, and (iii) the Borrowers
shall have paid to the Agent, for its sole account, a structuring fee in the
amount equal to $5,000.

     If you are in agreement with the foregoing, please sign the form of
acceptance on the enclosed counterpart of this Second Amendment and return such
counterpart to the undersigned, whereupon this Second amendment, as so accepted
by you, shall become a binding agreement among you and the undersigned.

                                        Very truly yours,

                                        THE BORROWERS:

                                        MAC-GRAY CORPORATION

                                        By: /s/ [ILLEGIBLE]
                                           -------------------------------------
                                           Title:CFO

                                        MAC-GRAY SERVICES, INC

                                        By: /s/ [ILLEGIBLE]
                                           -------------------------------------
                                           Title:CFO

                                        INTIRION CORPORATION

                                        By: /s/ [ILLEGIBLE]
                                           -------------------------------------
                                           Title:CFO

                      (Signatures continued on next page)

                                       -4-<Page>

                                                                   EXHIBIT 10.14

                              MAC-GRAY CORPORATION
                             MAC-GRAY SERVICES, INC.
                              INTIRION CORPORATION
                                 22 Water Street
                               Cambridge, MA 02141

                                           Dated as of: December 2, 2002

Fleet National Bank,
 Individually and as Administrative Agent
100 Federal Street
Boston, MA 02110

KeyBank National Association,
 Individually and as Documentation Agent
One Canal Plaza, 4th Floor
Portland, ME 04101-4035

Citizens Bank of Massachusetts
28 State Street
Boston, MA 02109

Banknorth, N.A.
(f/k/a First Massachusetts Bank, N.A.)
7 New England Executive Park
Suite 700
Burlington, MA 01803

         Re: THIRD AMENDMENT TO REVOLVING CREDIT AND TERM LOAN AGREEMENT

Ladies and Gentlemen:

     We refer to the Revolving Credit and Term Loan Agreement, dated as of June
29, 2000 (as amended, the "Agreement"), among Mac-Gray Corporation, Mac-Gray
Services, Inc., Intirion Corporation (collectively, the "Borrowers"), the
banking institutions referred to therein as Banks (the "Banks"), Fleet National
Bank as Administrative Agent (the "Agent"), and KeyBank National Association as
Documentation Agent. Upon the terms and subject to the conditions contained in
the Agreement, you agreed to make Revolving Credit Loans and a Term Loan to the
Borrowers.

<Page>

     Terms used in this letter of agreement (the "Third Amendment") which are
not defined herein, but which are defined in the Agreement, shall have the same
respective meanings herein as therein.

     We have requested you to make certain amendments to the Agreement. You
have advised us that you are prepared and would be pleased to make the
amendments so requested by us on the condition that we join with you in this
Third Amendment.

Accordingly, in consideration of these premises, the promises, mutual covenants
and agreements contained in this Third Amendment, and fully intending to be
legally bound by this Third Amendment, we hereby agree with you as follows:

                                    ARTICLE I

                             AMENDMENTS TO AGREEMENT

     Effective as of December 2, 2002 (the "Third Amendment Date"), the
Agreement is amended in each of the following respects:

     (a)  The terms "Loan Documents" and "Security Documents" shall, wherever
used in any of the Loan Documents or Security Documents, be deemed to also mean
and include this Third Amendment.

     (b)  Section 6.11 of the Agreement is amended: (i) by deleting the work
"and" at the end of clause (i); and (ii) by inserting the following at the end
of clause (ii):

     ",and (iii) the Borrower may consummate the repurchase of the capital stock
     of the Borrower in an aggregate cash amount not to exceed $3,000,000 in the
     aggregate during the term of this Agreement, PROVIDED that at the time any
     such payment is proposed to be made and after giving effect thereto, the
     Special Payment Conditions have been met, and PROVIDED, FURTHER, that each
     such payment shall reduce, on a dollar-for-dollar basis, (x) the maximum
     amount of Capital Expenditures otherwise permitted under Section 6.10, and
     (y) the amount of EBITDA calculated for purposes of determining the
     Operating Cash Flow Ratio."

                                   ARTICLE II

                         REPRESENTATIONS AND WARRANTIES

     The Borrowers hereby jointly and severally represent and warrant to you
as follows:

     (a)  REPRESENTATIONS IN AGREEMENT. Each of the representations and
warranties made by the Borrowers to you in the Agreement was true, correct and
complete when made, and is true, correct and complete in all material respects
on and as of the date

                                       -2-
<Page>

hereof with the same full force and effect as if each of such representations
and warranties had been made by the Borrowers on the date hereof and in this
Third Amendment.

     (b)  NO DEFAULTS OR EVENTS OF DEFAULT. No Default or Event of Default
exists on the date of this Third Amendment (after giving effect to all of the
arrangements and transactions contemplated by this Third Amendment).

     (c)  BINDING EFFECT OF DOCUMENTS. This Third Amendment has been duly
executed and delivered to you by the Borrowers and is in full force and effect
as of the date hereof, and the agreements and obligations of the Borrowers
contained herein constitute the joint and several, and legal, valid and binding
obligations of the Borrowers enforceable against the Borrowers in accordance
with their respective terms.

                                   ARTICLE III

                        PROVISIONS OF GENERAL APPLICATION

     (a)  NO OTHER CHANGES. Except to the extent specifically amended and
supplemented hereby, all of the terms, conditions and the provisions of the
Agreement, the Notes and each of the Security Documents shall remain unmodified,
and the Agreement, the Notes and each of the Security Documents, as amended and
supplemented by this Third Amendment, are confirmed as being in full force and
effect.

     (b)  GOVERNING LAW. This Third Amendment is intended to take effect as a
sealed instrument and shall be deemed to be a contract under the laws of the
Commonwealth of Massachusetts. This Third Amendment and the rights and
obligations of each of the parties hereto shall be governed by and interpreted
and determined in accordance with the laws of the Commonwealth of Massachusetts.

     (c)  BINDING EFFECT; ASSIGNMENT. This Third Amendment shall be binding upon
and inure to the benefit of each of the parties hereto and their respective
successors in title and assigns.

     (d)  COUNTERPARTS. This Third Amendment may be executed in any number of
counterparts, each of which when executed and delivered shall be deemed an
original, but all of which together shall constitute one instrument. In making
proof of this Third Amendment, it shall not be necessary to produce or account
for more than one counterpart thereof signed by each of the parties hereto.

     (e)  CONFLICT WITH OTHER AGREEMENTS. If any of the terms of this Third
Amendment shall conflict in any respect with any of the terms of any of the
Agreement or any other Loan Document, the terms of this Third Amendment shall be
controlling.

                                       -3-
<Page>

     (f)  CONDITIONS PRECEDENT. This Third Amendment shall become and be
effective of the Third Amendment Date, but only if the form of acceptance at the
end of this Third Amendment shall be signed by the Agent and the Banks.

     If you are in agreement with the foregoing, please sign the form of
acceptance on the enclosed counterpart of this Third Amendment and return such
counterpart to the undersigned, whereupon this Third Amendment, as so accepted
by you, shall become a binding agreement among you and the undersigned.

                                        Very truly yours,

                                        THE BORROWERS:

                                        MAC-GRAY CORPORATION

                                        By: /s/ [ILLEGIBLE]
                                           ------------------------------------
                                           Title:CFO

                                        MAC-GRAY SERVICES, INC.

                                        By: /s/ [ILLEGIBLE]
                                           ------------------------------------
                                           Title: CFO

                                        INTIRION CORPORATION

                                        By: /s/ [ILLEGIBLE]
                                           ------------------------------------
                                           Title: CFO

                       (Signatures continued on next page)

                                       -4-

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