Document:

Exhibit 10.5

Table of Contents

Exhibit 10.5

Hosted Services Agreement

 AMENDMENT NO. 9 TO 

NAVITAIRE HOSTED SERVICES AGREEMENT 

This Amendment No. 9 to the NAVITAIRE Hosted Services Agreement (this "Amendment"), effective as of August 15, 2007, is entered into by and between NAVITAIRE Inc., a Delaware corporation ("NAVITAIRE"), and GOL
Transportes Aéreos S/A, a Brazilian corporation ("Customer"). Initially capitalized terms used but not otherwise defined herein shall have the meanings assigned to such terms in the Agreement (as defined below). 

A. NAVITAIRE and Customer are parties to that certain NAVITAIRE Hosted Services Agreement dated as of May 1, 2004 and amended by: (i) Amendment No. 1 dated as of January 1, 2005, (ii) Amendment No. 2 dated as of June 13, 2005, (iii) Amendment No. 3
dated as of October 1, 2005, (iv) Amendment No. 4 dated as of November 14, 2005, (v) Amendment No. 6 dated as of April 5, 2006, (vi) Amendment No. 7 dated as of June 1, 2006 and (vii) Amendment No. 8 dated as of June 11, 2007 (collectively the
"Agreement"), pursuant to which NAVITAIRE performs Hosted Services for Customer. 

B. Section 18.1 of the Agreement permits the parties to amend the terms and conditions of the Agreement provided such amendment is made in writing signed by the parties. 

C. NAVITAIRE and Customer desire to amend the terms of the Agreement as provided below. Accordingly, and in consideration of the foregoing, and for other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the
parties hereby agree as follows: 

1 Amendment to Section 18 of the Agreement, General. The following section is hereby added to Section 18.8 of the Agreement, General: 

18.8 Fraud Detection. 

As part of the Hosted Services, NAVITAIRE grants Customer the right to access payment
  processing data of Customer's clients that is stored by NAVITAIRE (on the Customer's behalf) through the use of custom unencryption technology provided by NAVITAIRE to the Customer. For the purpose of this clause, "Payment Processing Data"
  shall be defined as data stored within the New Skies Hosted Services System in an encrypted manner for the means of payment for Customer transactions (typically credit card data). Access by Customer to the Payment Processing Data is
  expressly conditioned upon the following: 

(A) Customer shall: 

  

  (i) use the Payment Processing Data for fraud detection purposes only; 

  (ii) access the Payment Processing Data exclusively through the site-to-site connectivity between NAVITAIRE and
  Customer; 

  (iii) limit the Payment Processing Data access solely to its employees who are performing the fraud detection activities, and track all access to the Payment Processing Data; 

  (iv) provide unique user ID's to any individual who access
  Payment Processing Data on its behalf; 

  (v) access the Payment Processing Data on a "read-only" basis; 

  (vi) install and maintain a firewall to protect Payment Processing Data that has been viewed, downloaded or accessed;

  (vii) not store Payment
  Processing Data in an unencrypted fashion; and 

  (viii) otherwise comply with all relevant laws, regulations and industry standards in respect of the access, review, use and modification of the Payment Processing Data. 

1

Hosted Services Agreement

(B) Customer is only allowed access to the Customer's New Skies Reservations Data Access reporting environment, and to no other portions of NAVITAIRE's systems; 

(C) NAVITAIRE retains control of data encryption keys and maintains full rights to
  change or modify these keys in the future without prior notice to Customer. NAVITAIRE shall not have any obligation to provide any support or bug-fixes for the data encryption keys, although NAVITAIRE may choose to do so, in which case NAVITAIRE
  shall be free to terminate such support at any time; 

 (D) NAVITAIRE's data encryption keys are provided "as is" with no warranty whatsoever. NAVITAIRE AND ITS LICENSORS, IF ANY, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
  LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. NAVITAIRE DOES NOT WARRANT THAT THE OPERATION OF THE DATA ENCRYPTION KEYS OR OTHER USE THEREOF WILL BE UNINTERRUPTED OR ERROR FREE OR WILL NOT
  CAUSE DAMAGE OR DISRUPTION TO CUSTOMER'S DATA, COMPUTERS OR NETWORKS. 

(E) NAVITAIRE shall not bear any responsibility in respect of any Payment Processing Data once exported from Customer's New Skies Reservations Data Access reporting environment; and 

(F) In accordance with Section 10.5 of the Agreement, Customer
  shall indemnify and hold NAVITAIRE harmless in respect of any third party claim arising of Customer's actions or omissions under this Section 18.8. 

2 No Other Changes. Except as specifically amended by this Amendment, all other provisions of the Agreement remain in full force and effect. This Amendment shall not constitute or operate as a waiver of, or estoppel with respect to, any provisions of the Agreement by any party hereto. 

3 Counterparts. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same agreement. 

4 Successors and Assigns. This Amendment shall inure to the benefit of and be binding upon NAVITAIRE and the Customer and their respective successors, heirs and assigns. 

 IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the day and year first above written. 

	NAVITAIRE INC
	 
	 	 
	By: /s/ John Dabkowski	By: /s/ Unreadable
	Its: Managing Director	Its: Vice President
	 	 
	CUSTOMER	 
	 	 
	By: /s/ Wilson Maciel Ramos	By: /s/ Tarcisio Gargioni
	Its: Vice President	Its: Vice President
	 	 
	WITNESS	 
	 	 
	By: /s/             	By: /s/             
	Its:                  	Its:                  
	 	 

2Exhibit 10.6

Table of Contents

Exhibit 10.6

AMENDMENT NO. 10 TO 

NAVITAIRE HOSTED SERVICES AGREEMENT 

This Amendment No. 10 to the NAVITAIRE Hosted Services Agreement (this "Amendment"), effective as of August 27, 2007, is entered into by and between NAVITAIRE Inc., a Delaware corporation ("NAVITAIRE"), and GOL – Transportes Aereos S/A, a Brazilian
corporation ("Customer"). Initially capitalized terms used but not otherwise defined herein shall have the meanings assigned to such terms in the Agreement (as defined below). 

 A. NAVITAIRE and Customer are parties to that certain NAVITAIRE Hosted Services Agreement dated as of May 1, 2004 and amended by: (i) Amendment No. 1 dated as of January 1, 2005, (ii) Amendment No. 2 dated as of June 13, 2005, (iii) Amendment No. 3 dated as of October 1, 2005, (iv) Amendment No. 4 dated as of November 14, 2005, (v) Amendment No. 6 dated as of April 5, 2006, (vi) Amendment No. 7 dated as of June 1, 2006, (vii) Amendment No. 8 dated as of June 11, 2007 and (viii) Amendment No. 9 dated as of August 20, 2007
(collectively the "Agreement”), pursuant to which NAVITAIRE performs Hosted Services for Customer. 

B. Section 18.1 of the Agreement permits the parties to amend the terms and conditions of the Agreement provided such amendment is made in writing signed by the parties. 

C. NAVITAIRE and Customer desire to amend the terms of the Agreement as provided below. 

Accordingly, and in consideration of the foregoing, and for other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the parties hereby agree as follows: 

1  Amendment to Exhibit A, Section 2, Scope of Services. Hosted Custom Application Messaging Services are added to the Scope of Services included in Exhibit A, Section 2. 

2 Amendment to Exhibit A of the Agreement, Hosted Reservation Services. Hosted Custom Application Messaging Services are hereby added as Section 10, immediately following the conclusion of Section 9, Service Levels and Service Level Targets,
as follows: 

10 Hosted Custom Application Messaging Services 

The following page itemizes the general features that, depending on terms of the contract, as defined in Section 2 of this Exhibit A, may be included in this Agreement. This list may be expanded in the future based upon new releases. Functionality
will not be removed unless mutually agreed with Customer and NAVITAIRE or the implementation of reasonable substitute functionality. 

	Hosted Custom Application Messaging Services* 
	General Features 
	• Purchase and install [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] servers for hosting the Custom Application Messaging Services.

  	  • Provide redundancy within the Minneapolis data center. It is anticipated one server can manage normal volume in the advent of a hardware failure. 

			
	• Data Center hosting for the [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] servers including: (i) rack space; (ii) power; (iii) server level monitoring (CPU, memory, disk space); and (iv) IIS port monitoring. 

  	  • Server back-up with offsite tape storage. Back-ups will be retained for [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. 

	  • Infrastructure capacity planning. Reports will be provided to Customer on an as needed basis regarding needed alterations to: (i) network; (ii) server; and (iii) disk utilization. 

    • Application Management. Customer has purchased the Custom Applications, listed in Section 5 of this Amendment, from NAVITAIRE Professional Services. These applications are separate from NAVITAIRE core products and are managed separately.

          • Changes to the Custom Applications provided by NAVITAIRE Professional Services will be implemented through the Work Order process, which will include Service and Implementation Fees for installation of the application on the above noted infrastructure. Customer responsibility includes ensuring that the application is compatible with all future versions of the New Skies software through Customer standard User Acceptance Testing processes.

          • Maintenance and Support of the Custom Applications beyond any warranty period stated in the Work Order is subject to the tiered Support rates listed in Section 6 of Exhibit H, contained in Amendment No. 7. 
	Exclusions 
	• Access to transaction logs, history and data. 

    • Disaster Recovery services beyond offsite tape storage. Offsite disaster recovery can be quoted upon request. 

* Growth over the existing infrastructure is subject to new pricing. NAVITAIRE will notify Customer when use of existing infrastructure exceeds [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. Customer will notify NAVITAIRE of application errors using the standard process defined in Section
9.3.1 of Exhibit A, System Error Reporting.

3 Amendment to Exhibit H, Section 1.1, of Amendment No. 7, Service Fees. The following is added as Section 1.1.6 to Exhibit H of Amendment No. 7: 

		
	Product/Service Description 	Monthly Fees* 
	Hosted Custom Application Messaging Services 	[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] per month 

    (for the first Messaging Work Order)

*Subsequent Messaging Work Order installations will incur a [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] per month, recurring Monthly Fee, per deployment.

4 Amendment to Exhibit H, Section 1.2, of Amendment No. 7, Implementation Fees. The following is added to the Implementation Fees included in Exhibit H, Section 1,2 of Amendment No. 7: 

		
	Product/Service Description 	Implementation Fees* 
	Hosted Custom Application Messaging Services 	[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] Implementation Fee

  	   (for the first Messaging Work Order)

    (due upon signature of this Amendment)

*Subsequent Messaging Work Order installations will incur a [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] Implementation Fee, per deployment.

* The target date for delivery of these Hosted Custom Messaging Services, designed to be compatible with Customer's New Skies environment, is [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] after the signature date of this Amendment. Production use of these services is
expected to coincide with Customer's deployment of the New Skies Reservation System. 

* Travel expenses are not anticipated for these installations, if they are required they will be subject to section 6.2 of the Agreement. 

* Development work is not anticipated beyond that defined in the executed Work Orders for the Custom Applications listed in Section 5 of this Amendment. Should additional development be required, it will be quoted separately upon request utilizing
the tiered support rates listed in Section 6 of Exhibit H, contained in Amendment No. 7. 

5 Custom Applications. NAVITAIRE Professional Services has developed the following Custom Applications for Customer: 

	IPR for Original Work Order 	Description 
	190036 	ETL and PFS-lite Messages 
	196958	[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] format daily Frequent Flyer Messages 
	207117* 	Block Space Code-Share Daily ODS Extract, per Partner Airline 

* Customer will not be charged the Monthly Service or Implementation Fee for this item.

6 Termination. Individual Hosted Custom Application Messaging Services can be terminated by either party with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] notice at any point  [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] after the Effective Date of this Amendment. Should Customer upgrade to a version of
NAVITAIRE core product that includes one of the Hosted Custom Application Messaging Services as standard functionality, the hosting service for that standalone functionality will be terminated automatically at the end of the calendar month of the
upgrade. The parties acknowledge that the termination of the Hosted Custom Application Messaging Services shall only be applicable to the obligations set forth in this Amendment. This termination clause in no way impacts the Term or Termination
Conditions as defined in Section 5 of the Agreement or Section 11 of Amendment No. 7. 

7 Specific Exclusion from the Service Level and Service Level Targets in the Agreement: NAVITAIRE will seek to provide Customer with an overall Minimum System Availability Target of [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as detailed in the Agreement. Messages provided in this service are not critical to the majority of Customer's
booking process and they will be excluded from SLA measurement and associated penalties, as defined in Section 9.2 of Exhibit A. 

8 No Other Changes. Except as specifically amended by this Amendment, all other provisions of the Agreement remain in full force and effect. This Amendment shall not constitute or operate as a waiver of, or estoppel with respect to, any
provisions of the Agreement by any party hereto. 

9 Counterparts. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same agreement. 

10 Successors and Assigns. This Amendment shall inure to the benefit of and be binding upon NAVITAIRE and the Customer and their respective successors, heirs and assigns. 

 IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the day and year first above written. 

	CUSTOMER
	CUSTOMER

	 	 
	By: /s/ Richard F. Lark	By: /s/ Wilson Maciel Ramos
	Its: Vice President	Its: Vice President
	 	 
	Airline: GOL Transportes Aéreos S.A.	Airline: GOL Transportes Aéreos S.A.
	 	 
	NAVITAIRE INC	 
	 	 
	By: /s/ Unreadable	 
	Its: Vice President	 
	 	 
	WITNESS	WITNESS
	 	 
	By: /s/ Unreadable	By: /s/ Unreadable
	Its: Unreadable	Its: Unreadable

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