Document:

Eleventh Amendment to the CSG Master Subscriber Management System Agreement

 Pages where confidential treatment has been requested are stamped “Confidential
Treatment 
 Requested and the Redacted Material has been separately filed with the Commission,” and places

 where information has been redacted have been marked with (***). 

EXHIBIT 10.23D 
 ELEVENTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK, L.L.C. 

THIS ELEVENTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network, L.L.C., a Colorado limited liability company (“Customer”). This amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) entered into effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the
terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all
capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

CSG and Customer agree as follows as of the Effective Date: 
  

	1.	CSG and Customer agree to amend Schedule F, Section III.D under CSG SERVICES entitled “CSG Monetary Payment Gateway” of the Agreement to provide
for recurring fees associated with Customer’s use of CSG’s Monetary Payment Gateway service as follows: 

  

					
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	***	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

 IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly
authorized representatives. 
  

							
	DISH NETWORK, L.L.C. *CUSTOMER”)	 	CSG SYSTEMS, INC. (“CSG”)
				
	By:	 	/s/ Michael K. McClaskey	 	By:	 	Joseph T. Ruble
				
	Name:	 	Michael K. McClaskey	 	Name:	 	Joe Ruble
				
	Title:	 	 Senior Vice President and Chief Information
 Officer
	 	Title:	 	EVP-General Counsel
				
	Date:	 	4/7/11	 	Date:	 	4-8-11Twelfth Amendment to the CSG Master Subscriber Management System Agreement

 Pages where confidential treatment has been requested are stamped “Confidential
Treatment 
 Requested and the Redacted Material has been separately filed with the Commission,” and places

 where information has been redacted have been marked with (***). 

EXHIBIT 10.23E 
 TWELFTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK L.L.C. 

This TWELFTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) entered into effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the
terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all
capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

CSG and Customer agree as follows as of the Effective Date: 
  

	1.	Customer desires to utilize, and CSG agrees to implement, two (2) new CSG regions “QT05” and “QT07” in addition to the existing
“QT04” region, in the Integrated Operations Testing Environment all three such regions collectively, the (“IOT Environment”) to support Customer’s Advanced Convergent Platform (“ACP”) testing
requirements. The specifics of the implementation, interfaces and support shall be set forth in a mutually agreed upon Statement of Work. As a result, Exhibit A-5 entitled “Additional Services,” the Section
entitled “Integrated Operations Testing Environment,” shall be deleted in its entirety and shall be replaced with the following: 

 Integrated Operations Testing Environment. The IOT Environment is a cluster of regions dedicated to Customer for the purpose of testing, integration and development with CCS. CSG will host the IOT
Environment in a LPAR that is separate from the production LPAR and will consist of the following regions: 
  

	 	•	 	 Test and integration regions (QT04, QT05 and QT07) will be sized ** ******-**** ******* ***** ** ****** ********** ****, ***** *** ***** ****
**,***,*** ****** ***********. 

  

	 	(i)	CSG agrees to provide ** *** **** ******** ** *** **** *** *** IOT Environment. **** should ******** * *** *** *** *********** in the IOT Environment. In the event that
Customer wishes to increase the capacity, ********** **** ** ****** ** *** ***** ** provided by CSG for in the fees set forth in Schedule F. 

  

	 	(ii)	CSG agrees to provide IOT direct access ******* ****** ******** (“IOT DASD Capacity”) of *** **. DASD should ******** *.** ** *** *** ****. In the
event that Customer wishes to increase the capacity, ********** **** ** ****** ** *.**** *** *** **** ***** ** provided by CSG for the fees set forth in Schedule F. 

	***	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

	 	(iii)	QT04, QT05 and QT07 will be supported by CSG ****** **** **** ***** *** ***, ***** **) **** *** **** in accordance with the following: 

 

	 	(a)	CSG shall use the daily scheduled build process except as set forth below. ****-**** **** **** **** *“***”* *** **** ***** *“***”*
****** **** **** ** ********* for production issue resolution or to prevent a delay in software implementation schedules. CSG will not support more than *** ****-**** ***** ** * ****** ***. 

 

	 	(b)	********** ********** *** ****, *** *** **** *** ************ ********** ******* ** ******** ******** ****** *:** ** **. 

 

	 	(c)	**** ******* **** ** **** ********* ** *** ** **** ** ******** *** ****** ***** ** *******.

 

	 	(d)	********, ********* *** *** ******* **, *** ********, ******* ********** ******, *** ***** **** ******** **** ** ********* ** *** ** ******** * ****** (as defined in
Schedule I of the Agreement).

  

	 	(e)	****** ****** ** ***** ***-******** ******* ************ **** **** ** ** ********* ** * ******* **** **** ** ******** **** * ********** ****** ** ****** *** *** **
******* *******. 

  

	 	(iv)	CSG will support QT04, QT05 and QT07 in accordance with the following: 

  

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******-****** ****** ** ***-******** ********, *** ** ******* ********** *** ****** *** ********* ** ********. 

  

	 	(b)	******* ******: ***** **** ***** ***** *** ***** *** ****. ****** ******* ****** ******* ***-*** ******** ****, ***** ** ****** ******* ***-*** ******** ****,
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******* **** *“***”* ******* **** ** **** ** **** ****** ********* ** ********. 

  

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******* **** ** ***** ** ******** ** *** ********* *** ****** ********* *** **** ****** ************, ********* ** ****** ******* ****. 

  

	 	(f)	****** **** **** ******: *** **** **** ********** ** ******* *** **** ****** ****** ******* **** ****** **** **************. *** **** ****** ******** ** * ******
***** ** *** ****** ****-******* **** ******. 

  

	 	(g)	 ********* ********** *** ********: ********** ********* ** *** ** *** *** *********** ******* ******** ******** ******* **************, *****

  
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	***	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

	 	
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	 	(h)	******* **********: *** *** ******* ********** **** **** ********** *** ******* ** ************ *** ******* ******* **** **** ********’* ***
***********. 

  

	 	(i)	*** *************: *** *** *** **** ****, ******* *** ******* ******** *** *** ******* ************* **** **** ** ********** ** *** ***-*******
****. *** **** ****** ******** **** *********** ******** ***** **** ***** ******* *******, ***** ** ********’* ********** *** ******** *********. *** **** ******* ********’* ********* ******* *** ******* *** ******** ********,
***** ** ********. *** ********* ***** *** ******* *** **** ************ **** ** ********* *********. 

  

	 	(j)	**-***** ***********: *** **** ******** *** *** *********** **** *** *** ********** ***-******* ****, ********* ***********, ***** ******
*“**”) *****, *** ******* ********** ***-**********; *** *** ********** ***-******* **** **** ** ***********, ** ******** ****** ******* *** *** ********, ***** ** *** ********** ******* ****. *** **** assist Customer with
trouble shooting its processes as they relate to the IOT Environment. 

  

	 	(k)	******* *** ***********: *** **** ******* *** ****** ********** ** ****** **** *** *********** ********** *** ********, ********, **********, *** ***
*********** *********** *** ****** ****** ** *********. 

  

	 	(l)	**-***** ******* **********: *** **** ******* **-***** ******* ********** *** ********** **** *** *** ***********. 

 

	 	(m)	**** *** **** ***********: *** **** ******* * ******* ****** ** ******** ********** *** *********** ** **** *** **** ** *** *** ***********.

  

	 	(v)	Any support requested by Customer that is not included in paragraphs (iii) or (iv) above shall be requested in writing and provided by CSG ** *** ********
**** *** *** ****** ******* ***** set forth in Schedule F. 

  

	 	(vi)	The parties agree that ** *** ***** ********’* ****** ********** **** ******** ** ** *** *** ** ******** ** **** ********** ************** ********** ** ***** **
******* *** **** ******* *************, *** ***** ****** ******** ** *** ********* ****** *** ********* **** *** *** ******* ***** ***** **** * ********** ********* ** **** ** ********* ****** ******** ****** *** *** ***** ** ******* ***
************* *** *** ****** ********** **** ******** 

  

	 	2.	CSG and Customer agree to amend Schedule F, Fees, CSG Services, Section I, entitled “Processing,” by adding a new subsection G entitled
“Integrated Operations Testing Environment for QT05 and QT07” as follows: 

  

	 	G.	Integrated Operations Testing Environment for regions QT05 and QT07 

 

					
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	***	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

							
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 IN WITNESS WHEREOF the parties hereto have caused this Amendment
to be executed by their duly authorized representatives. 
  

									
	DISH NETWORK L.L.C. (“CUSTOMER”)	 		 	CSG SYSTEMS, INC. (“CSG”)
					
	By:	 	/s/ Michael K. McClaskey	 		 	By:	 	/s/ Michael J. Henderson
					
	Name:	 	Michael K. McClaskey	 		 	Name:	 	Michael J. Henderson
					
	Title:	 	 Senior Vice President and Chief Information
 Officer
	 		 	Title:	 	EVP Sales & Marketing
					
	Date:	 	5-6-11	 		 	Date:	 	5/9/11

  
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