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                                                                 EXHIBIT 10.7.2

                        AMENDMENT TO AMENDED AND RESTATED
                  PRIVATE LABEL REVOLVING CREDIT PLAN AGREEMENT
                  ---------------------------------------------

                  This Amendment to Amended and Restated Private Label Revolving
Credit Plan Agreement (the "Amendment") is entered into as of the 24th day of
January, 2000, by and between Roberds, Inc., as debtor and debtor in possession
("Roberds") and GE Capital Consumer Card Co., an Ohio corporation ("GE
Capital"), and amends that certain Amended and Restated Private Label Revolving
Credit Plan Agreement dated as of June 17, 1998, by and GE Capital, successor in
interest to Bank One, NA ("Bank One"), and Roberds (the "Program Agreement").

                  WHEREAS, on January 19, 2000 (the "Filing Date"), Roberds
commenced Chapter 11 Case No. 00-30194 (the "Chapter 11 Case") by filing a
voluntary petition for reorganization under Chapter 11 of the United States
Code, 11 U.S.C. sections 101 et seq. (The "Bankruptcy Code") with the United
States Bankruptcy Court for the Southern District of Ohio, Western Division
(the "Bankruptcy Court");

                  WHEREAS, Roberds continues to operate its business and manage
its properties as a debtor and debtor in possession pursuant to Section 1107(a)
and 1108 of the Bankruptcy Code;

                  WHEREAS, Roberds currently operates stores in Atlanta,
Georgia, Dayton, Ohio, Cincinnati, Ohio, Tampa, Florida and Richmond, Indiana,
and intends to close its stores in Cincinnati, Ohio and Tampa, Florida (the
"Closing Markets") and to continue to operate its stores in Atlanta, Georgia,
Dayton, Ohio and Richmond, Indiana (the "Remaining Markets"); and

                  WHEREAS, GE Capital and Roberds desire to amend the Program
Agreement as provided herein, and except as expressly amended by this Amendment,
to continue the Program Agreement in all other respects as set forth therein.

                  NOW, THEREFOR, the parties hereto hereby agree as follows:

I.       DEFINITIONS.

                  Terms used in this Amendment, unless otherwise defined in the
Amendment, shall have the meanings specified in the Program Agreement.

II.      ASSUMPTION OF PROGRAM AGREEMENT AS AMENDED.

                  Roberds hereby assumes the Program Agreement as amended by
this Amendment pursuant to Section 365 of the Bankruptcy Code, and GE Capital
hereby consents to such assumption.

III.     AMENDMENTS TO PROGRAM AGREEMENT.

                  The Program Agreement is hereby amended as set forth below:

         A.       AMENDMENT TO SECTION 1.

                  Section 1 of the Program Agreement is amended to add the
following definitions in appropriate alphabetical order:

         "AMENDMENT" means the Amendment to Amended and Restated Private Label
         Revolving Credit

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 80 of 128

<PAGE>   2

         Card Plan Agreement dated January 24, 2000 between Roberds and GE
         Capital.

         "APPROVAL ORDER" shall mean the order of the Bankruptcy Court entered
         in the Chapter 11 Case upon the Debtor's Emergency Motion for Order
         Pursuant to Bankruptcy Code Sections 105 and 365 Authorizing Debtor to
         Assume the Amended and Restated Private Label Revolving Credit Card
         Plan Agreement, as amended by the Amendment, substantially in the form
         attached to the Amendment as Exhibit A, together with all extensions,
         modifications and amendments thereto.

         "BANKRUPTCY COURT" is defined in the first recital of the Amendment.

         "CHAPTER 11" means the Chapter 11 case filed by the Debtor in federal
         bankruptcy court in Dayton, Ohio.

         "CLOSING MARKETS" is defined in the third recital of the Amendment.

         "CONFIRMATION ORDER" means the order of the Bankruptcy Court entered in
         the Chapter 11 Case which (i) confirms a Plan of Reorganization after
         appropriate notice and hearing and is final and non-appealable, (ii)
         finds or otherwise provides that all of the requirements of Section
         1129 of the Bankruptcy Code have been satisfied, and (iii) in the
         reasonable judgment of GE Capital, does not adversely affect in any
         material manner (a) the validity, enforceability or the continued
         effect of the Agreement or the Accounts, (b) the collectibility of the
         Accounts, or (c) any of GE Capital's rights and remedies under, and the
         prospective economic benefit to GE Capital of, the Agreement.

         "CREDIT CARD" means any Plan Card or other private label card issued by
         GE Capital or Bank One, NA, its predecessor, under or in connection
         with this Agreement.

         "DEBTOR" means Roberds, as debtor and debtor in possession in the
         Chapter 11 Case.

         "FILING DATE" is defined in the first recital of the Amendment.

         "PLAN OF REORGANIZATION" means a plan of reorganization in the Chapter
         11 Case satisfactory in form and substance to GE Capital.

         "REORGANIZED DEBTOR" means Roberds on and after the effective date of
         a Plan of Reorganization.

         "REMAINING MARKETS" is defined in the third recital of the Amendment.

         "ROBERDS" means Roberds, Inc., as Debtor and/or Reorganized Debtor, as
         applicable.

         B.       AMENDMENTS TO SECTIONS 32 AND 33.

                  The following shall be added as new Sections 32 and 33 to the
Agreement, and Sections 32 through 35 are hereby renumbered as Sections 34
through 37:

                           1.       NEW SECTION 32

         32. CLOSING MARKETS. Notwithstanding anything to the contrary in this
Agreement,

                                    a. effective as of the Filing Date, Roberds
         shall have no right to receive any further distributions of Plan
         Interest Proceeds that are attributable to the Closing Markets
         Accounts that would otherwise be due to Roberds under the Agreement;

                                    b. effective as of the Filing Date, GE
         Capital shall have the right

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 81 of 128

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         to utilize the Cardholders associated with any of the Closing Markets
         in Tampa only for any purpose it desires in compliance with state and
         federal law, including, without limitation, the right to sell customer
         lists associated with Closing Markets in Tampa only, provide
         substitute or replacement cards to the Cardholders associated with the
         Closing Markets in Tampa only, and mail to the Cardholders associated
         with the Closing Markets in Tampa only any material for the marketing
         of GE Capital Services or other products or services offered by GE
         Capital.

                                    c. as soon as practicable after the Filing
         Date and in no event after February 15, 2000, Roberds shall not permit
         the use of any Credit Card in any store in any of the Closing Markets.

                           2.       NEW SECTION 33.

         33. REMAINING MARKETS. Notwithstanding anything to the contrary in
this Agreement,

                                    a. effective as of February 1, 2000,
         Roberds shall not permit any Cardholder to finance any down payment
         using a Credit Card.

                                    b. effective as of February 1, 2000, each
         store in the Remaining Markets shall be limited to the "same as cash"
         promotions as advertised after the Filing Date; PROVIDED, that such
         "same as cash" promotions shall not exceed fifteen (15) months; and
         PROVIDED, FURTHER, that the ongoing point of sale closure tool on Home
         Theater packages is hereby canceled. The term "same as cash" as used
         herein requires minimum monthly payments by the Cardholder, except as
         otherwise agreed to in writing by GE Capital in its discretion.

                           c. By the date six (6) months after the Filing Date
         and thereafter, one hundred percent (100%) of the products sold to
         Cardholders paying for such products by use of any Credit Card, shall
         be delivered by Roberds to such Cardholder within seven (7) calendar
         days from the date the sale is charged to such Credit Card.

         C.       AMENDMENT TO SECTION 5 OF ADDENDUM C.

                  The first sentence in Section 5A of Addendum C to the Program
Agreement is amended by adding after the words "the total face amount" the words
"net of any deductions permitted to be taken by Bank under the Agreement".

         D.       AMENDMENT TO SECTION 21.

                  Section 21 is hereby amended by adding the following as
additional events of default under the Program Agreement ("Additional Events of
Default"):

                           1. The Bankruptcy Court shall enter an order
         authorizing the appointment of an interim or permanent trustee in any
         of the Chapter 11 Cases or the appointment of an examiner in any of the
         Chapter 11 Cases with expanded powers to operate or manage the
         financial affairs, business, or reorganization of any of the Debtor.

                           2. The Chapter 11 Case shall be dismissed or
         converted from one under Chapter 11 to one under Chapter 7 of the
         Bankruptcy Code.

                           3. The Approval Order shall not become a final and
         non-appealable order by February 21, 2000.

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 82 of 128
<PAGE>   4

                           4. The Approval Order shall be modified without GE
         Capital's prior written consent.

                           5. The Confirmation Order shall have been entered
         without GE Capital's consent.

                           6. There shall be a default under any debtor in
         possession financing order or cash collateral order in the Chapter 11
         Case, or the same shall be terminated without a replacement.

                           7. Roberds shall breach any of the agreements set
         forth in the Amendment and the same, if capable of being cured, shall
         not be cured to GE Capital's satisfaction within five (5) days of
         written notice by GE Capital to Roberds.

         E.       AMENDMENT TO SECTION 21.

                  Section 21 is hereby further amended by adding the following
at the end of the Additional Events of Default:

         Notwithstanding anything to the contrary in this Agreement, GE Capital
         shall have the right to terminate this Agreement upon the occurrence of
         any Additional Event of Default, which termination shall be effective
         upon ten days' written notification by GE Capital to Roberds of the
         occurrence of such Additional Event of Default.

IV.      RELIEF FROM THE AUTOMATIC STAY.

                  Roberds acknowledges that (i) it has no interest in the
Accounts generated under the Program Agreement, and (ii) the automatic stay of
Section 362 of the Bankruptcy Code shall be modified or vacated, pursuant to and
effective upon entry of the Approval Order, to permit GE Capital to exercise any
of its rights under the Program Agreement, as amended (including taking
chargebacks and deducting amounts due to Roberds as provided hereunder) and its
remedies under the Program Agreement, as amended without further application or
motion to, or order from, the Bankruptcy Court.

V.       CONSENT TO JURISDICTION.

                  Roberds hereby consents to personal jurisdiction, waives any
objection as to jurisdiction or venue, and agrees not to assert any defense
based on lack of jurisdiction or venue, in the Bankruptcy Court. Service of
process on any party in any action arising out of or relating to this Agreement
shall be effective if mailed to such party at the address listed in Section 34
of the Program Agreement; provided, that the address for Bank One shall be
replaced with the address for GE Capital. Nothing herein shall preclude other
legal action in any other jurisdiction.

VI.      BINDING EFFECT.

                  This Agreement shall be binding upon, and inure to the benefit
of, the successors and permitted assigns of the parties hereto. The Program
Agreement, as amended shall be binding upon each Company, the estate of each
Debtor, and any trustee or successor in interest of each Debtor in its Chapter
11 Case or any subsequent case commenced under Chapter 7 of the Bankruptcy Code.

VII.     CONDITIONS PRECEDENT.

                  Notwithstanding anything to the contrary herein, this
Amendment shall not be effective unless and until GE Capital shall have received
each of the below listed items in form and substance satisfactory to GE Capital

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 83 of 128

<PAGE>   5
or waived delivery thereof:

                  1. Evidence that the Bankruptcy Court has entered the
Approval Order;

                  2. Evidence that the Bankruptcy Court has entered an interim
order, or if there is no interim order or the interim order is no longer
effective, a final order, with respect to debtor in possession financing in form
and substance satisfactory to GE Capital and no appeal, certiorari petition,
reargument, rehearing or other review of such interim order or final order is
pending or if an appeal has been filed, no stay of such order pending appeal has
been granted.

VIII.    GENERAL PROVISIONS.

         A.       FULL FORCE.

                  Except as amended herein, the Program Agreement remains in
full force and effect. Upon the effectiveness of the Amendment, on and after the
date hereof each reference in the Program Agreement to the Program Agreement,
"hereunder", "hereof", "herein" or words of like import shall mean and be a
reference to the Program Agreement as amended hereby.

         B.       GOVERNING LAW.

                  The Amendment shall be governed and construed in accordance
with the laws of the state of Ohio and any applicable laws of the United States
of America.

         C.       COUNTERPARTS.

                  The Amendment may be executed in any number of counterparts,
all of which taken together shall constitute one and the same instrument.

         D.       NO WAIVER.

                  Except as specifically set forth in this Amendment, the
execution, delivery and effectiveness of this Amendment shall not (a) limit,
impair, constitute a waiver by, or otherwise affect any right, power or remedy
of GE Capital under the Program Agreement, including any setoff or recoupment
rights, (b) constitute a waiver of any provision in the Program Agreement, or
(c) alter, modify, amend or in any way affect any of the terms, conditions,
obligations, covenants or agreements contained in the Program Agreement, all of
which are ratified and affirmed in all respects and shall continue in full force
and effect.

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 84 of 128

<PAGE>   6

                  IN WITNESS WHEREOF, the parties below have executed this
Amendment as of the day and year stated above.

GE CAPITAL CONSUMER CARD CO.

By: /s/ Ben W. Manley
   -------------------------------
Title: Duly Authorized Signatory
Executive Vice President

ROBERDS, INC., as debtor and debtor in possession

By: /s/ Robert M. Wilson
  ---------------------------------
Title: President

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 85 of 128<PAGE>   1
                                                                 EXHIBIT 10.8.3

                    POST-PETITION LOAN AND SECURITY AGREEMENT

                          Dated as of February 22, 2000

                                     between

                     JACKSON NATIONAL LIFE INSURANCE COMPANY

                                    as Lender

                                       and

                      ROBERDS, INC., a Debtor-in-Possession

                                   as Borrower

                                       RE:

            TWENTY-FIVE MILLION DOLLAR ($25,000,000) CREDIT FACILITY

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 86 of 128

<PAGE>   2

                    POST-PETITION LOAN AND SECURITY AGREEMENT

THIS POST-PETITION LOAN AND SECURITY AGREEMENT ("Agreement") is made as of this
22nd day of February, 2000, by and among JACKSON NATIONAL LIFE INSURANCE
COMPANY, a Michigan insurance company ("Lender"), and ROBERDS, INC.
("Borrower"), an Ohio corporation, as debtor and debtor-in-possession.

                             W I T N E S S E T H :
                              - - - - - - - - - -

WHEREAS, on January 19, 2000, Borrower filed a voluntary petition for relief
under the Bankruptcy Code with the United States Bankruptcy Court for the
Southern District of Ohio, Western Division (the "Voluntary Petition"), and
Borrower continues to operate its business and manage its properties as a
debtor-in-possession pursuant to Sections 1107 and 1108 of the Bankruptcy Code;
and WHEREAS, from time to time Borrower may request Lender to make loans and
advances to and extend certain credit accommodations to Borrower, and the
parties wish to provide for the terms and conditions upon which such loans,
advances and credit accommodations shall be made.
NOW, THEREFORE, in consideration of any loans, advances and credit
accommodations (including any loans by renewal or extension) hereafter made to
Borrower by Lender, and for other good and valuable consideration, the receipt
and sufficiency of which are hereby acknowledged by Borrower, the parties agree
as follows:

1.       DEFINITIONS.
         -----------

1.1      GENERAL DEFINITIONS

"Account" shall mean all present and future rights of Borrower to payment for
goods sold or leased or for services rendered, which are not evidenced by
Instruments or Chattel Paper, and whether or not earned by performance.

"Account Debtor," "Chattel Paper," "Documents," "General Intangibles," "Goods,"
"Instruments," and "Investment Property" shall have the respective meanings
assigned to such terms in the UCC.

"Additional Credit" shall have the meaning specified in paragraph 12.10(d).

"Adjusted Eurodollar Rate" shall mean, with respect to each Interest Period for
any Eurodollar Rate Loan, the rate per annum (rounded upwards, if necessary, to
the next one-sixteenth (1/16) of one (1%) percent) determined by dividing (a)
the Eurodollar Rate for such Interest Period by (b) a percentage equal to: (i)
one (1) minus (ii) the Reserve Percentage. For purposes hereof, "Reserve
Percentage" shall mean the reserve percentage, expressed as a decimal,
prescribed by any United States or foreign banking authority for determining
the reserve requirement which is or would be applicable to deposits of United
States dollars in a non-United States or an international banking office of
Reference Bank used to fund a Eurodollar Rate Loan or any Eurodollar Rate Loan
made with the proceeds of such deposit, whether or not the Reference Bank
actually holds or has made any such deposits or loans. The Adjusted Eurodollar
Rate shall be adjusted on and as of the effective day of any change in the
Reserve Percentage.

"Advance" means any loan made to Borrower by Lender pursuant to PARAGRAPH 2.1
and any payments made by Lender to any Person pursuant to PARAGRAPH 2.2 hereof
or otherwise in accordance with this Agreement.

"Affiliate" means any Person who owns at least 5% of the outstanding capital
stock of the Borrower or any Person directly or indirectly controlling,
controlled by or under common control with the Borrower.

"Availability" means, at any time, the lesser of the Revolving Loan Commitment
or the Borrowing Base minus, in either case, the aggregate amount of all
outstanding Obligations.

"Availability Reserves" means, as of any date of determination, such amounts as
Lender may from time to time establish and revise in good faith reducing the
amount of Advances which would otherwise be available to Borrower under the
lending formula(s) provided for herein: (a) to reflect events, conditions,
contingencies or risks which, as determined by Lender in good faith, do or may
affect either (i) the Collateral or any other property which is security for the
obligations hereunder or its value, (ii) the assets, business or prospects of
Borrower or (iii) the Security Interests and other rights of Lender in the
Collateral (including the enforceability, perfection and priority thereof); (b)
to reflect Lender's good faith belief that any collateral report or financial
information furnished by or on behalf of Borrower to Lender is or may have been
incomplete, inaccurate or misleading in any material respect; (c) in respect of
any state of facts which Lender determines in good faith constitutes an Event of
Default or may, with notice or passage of time or both, consti-

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 87 of 128

<PAGE>   3

tute an Event of Default; or (d) to reflect the Carve-Out and the G.E. Capital
Lien. Without limiting the generality of the foregoing, Availability Reserves
may include (but are not limited to) reserves based on rent, in-store customer
credits, gift certificates, frequent shopper programs, layaways and customer
deposits and other Charges.

"Base Rate" means the highest prime or equivalent rate of interest (expressed
as an annual rate rounded upwards, if necessary, to the next 1/16 of 1%)
publicly announced by The Chase Manhattan Bank, N.A. or Bank of America
National Trust and Savings Association from time to time as its "prime rate" or
"reference rate", each change in such a rate to take effect on the date of
effective change of such prime rate or reference rate. The Base Rate is not
intended to be the lowest rate of interest charged by the Lender to its
borrowers.

"Bankruptcy Case" shall mean that certain Chapter 11 Bankruptcy Case No.
00-30194 in the United States Bankruptcy Court, Southern District of Ohio,
Western Division, pursuant to which Borrower is the debtor-in-possession.

"Bankruptcy Code" means Title 11 of the United States Code entitled
"Bankruptcy", as now and hereafter in effect, or any successor statute.

"Bankruptcy Court" shall mean the United States Bankruptcy Court before which
the Borrower's Bankruptcy Case is pending.

"Blocked Account" shall have the meaning specified in PARAGRAPH 6 hereof.

"Borrowing Base" shall have the meaning specified in PARAGRAPH 2.1 hereof.

"Budget" shall mean the Borrower's budget of projected income and expenses as
set forth on EXHIBIT F hereto, as the same shall be updated from time to time in
accordance with this Agreement.

"Business Day" means any day other than a Saturday, Sunday, or such other day
as banks in Chicago, Illinois are authorized or required to be closed for
business and a day on which the Lender is open for the transaction of business.

"Capital Expenditures" means, with respect to any period, the aggregate of all
expenditures (whether paid in cash, in kind or accrued as liabilities and
including Capital Lease obligations during such period that are required by GAAP
to be included or reflected in the property, plant or equipment or similar fixed
asset accounts (or in intangible accounts subject to amortization) on a balance
sheet.

"Capital Lease" means any lease of Property required by GAAP to be reflected as
a liability on the Borrower's balance sheet.

"Carve-Out" shall have the meaning set forth in paragraph 3.

"CERCLA" means the Federal Comprehensive Environmental Response, Compensation
and Liability Act of 1980, as amended from time to time, 42 U.S.C. sec. 9601 et
seq.

"Change of Control" means any transaction or event as a result of which any
"person" or "group" (as such terms are used in Sections 13(d) and 14(d) of the
Securities Exchange Act of 1934, as amended) is or becomes the beneficial owner,
directly or indirectly, of more than 30% of the issued and outstanding shares of
the capital stock of the Borrower.

"Charges" shall have the meaning specified in PARAGRAPH 9.1(g).

"Clearance Inventory" means Inventory with minor cosmetic defects but otherwise
in good condition or working order located in Borrower's stores that contain a
department in those areas designated to sell only clearance merchandise that is
not Eligible Liquidation Inventory or Eligible Inventory.

"Closing Date" shall mean the date upon which the initial Loan is made.

"Collateral" means: (i) all property referred to in PARAGRAPH 3, wherever
located and whether now existing or hereafter acquired, in which Borrower now
has or may hereafter acquire any interest; (ii) any other property of Borrower
of any kind or nature coming into the Lender's possession, custody or control;
and (iii) all other property and interests in property, real or personal, now
owned or leased or hereafter acquired or leased, now or hereafter pledged or
assigned as collateral security for payment of any of the Obligations.

"Commission" means the Securities and Exchange Commission or any other federal
agency then administering the Securities Act of 1933, as amended, and other
federal securities laws.

"Consolidated Tangible Net Worth" means the amount, computed in accordance with
GAAP, equal to the excess of the Borrower's Consolidated Total Assets plus
Subordinated Debt over their Consolidated Total Liabilities, less the amounts
then being presented on the applicable Financial Statement as: (i) the excess of
cost over net assets of purchased businesses; and (ii) licenses, franchises,
permits, patents, copyrights, trademarks, tradenames and other like intangibles
and organizational expenses.

"Consolidated Total Assets" means the amount, computed in accordance with GAAP,
of the total assets of the Borrower and its consolidated Subsidiaries,
excluding: (i) all Intercompany Accounts; (ii) all transactions with Affiliates
not permitted by PARAGRAPH 10.2(e); and (iii) minority interests in
Subsidiaries.

"Consolidated Total Liabilities" means the amount, computed in
accordance with GAAP, of the total liabilities (including all Indebtedness) of
the Borrower and its consolidated Subsidiaries, and all reserves and deferred
credits.

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
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<PAGE>   4

"DDA" means any checking or other demand daily depository account maintained by
Borrower.

"Default" shall mean any event, condition or default which with the giving of
notice, the lapse of time or both would be an Event of Default. "Default Rate"
shall have the meaning specified in PARAGRAPH 2.4 hereof.

"Dilution" shall mean, with respect to any period, the percentage obtained by
dividing: (a) the sum of non-cash credits against Accounts of Borrower for such
period, plus pending or probable, but not yet applied, non-cash credits against
Accounts of Borrower such period, as determined by Lender, by (b) gross invoiced
sales of Borrower for such period.

"EBITDA" shall mean, with respect to any period, net income after taxes for such
period (excluding: (i) any after-tax gains or losses on the sale of assets other
than in the ordinary course of business; and (ii) other after-tax extraordinary
gains or losses) PLUS interest expense, income tax expense, depreciation and
amortization for such period, LESS gains and losses attributable to any fixed
asset sales made during such period, PLUS OR MINUS any other non-cash charges or
gains which have been subtracted or added in calculating net income after taxes
for such period.

"Eligible Account" means a bona fide outstanding Account (other than G.E.
Capital Accounts) which arose in the ordinary course of business, LESS all
unearned finance charges, late fees, and other fees which are unearned, as to
which the Lender has a first priority perfected security interest under the UCC
and: (x) if for the sale of services, as to which all applicable services have
been duly performed and acknowledged and accepted by the Account Debtor; (y) if
for a lease of merchandise, as to which all applicable merchandise has been duly
leased for the term covered thereby; and (z) if for the sale of goods, as to
which all goods have been shipped or delivered to an Account Debtor against a
receipt therefor pursuant to a purchase order or otherwise on an absolute sale
basis and as to which no rejections or returns have been made or offered.
Eligible Accounts shall not include any Accounts:

         (i)      which have remained unpaid for either (i) more than thirty
                  (30) days from the original due date shown on the invoice or
                  (ii) more than ninety (90) days after the original invoice
                  date;

         (ii)     owed by an Account Debtor which collectively has more than
                  fifty percent (50%) of the aggregate amount of its Accounts
                  unpaid more than thirty (30) days past its original due date
                  or more than ninety (90) days from its original invoice date;

         (iii)    as to which any representation, warranty or covenant
                  contained in this Agreement and the Other Agreements with
                  respect to such Account has been breached;

         (iv)     with respect to which a check, promissory note, draft, trade
                  acceptance or other instrument for the payment of money has
                  been received, presented for payment and returned uncollected
                  for any reason;

         (v)      which relates to any cooperative advertising arrangement, a
                  contra account, a chargeback or to a sale which is subject to
                  any repurchase obligation or return right, such as a
                  consignment sale, bill-and-hold sale, guaranteed sale, sale
                  on approval or sale or return arrangement;

         (vi)     which is evidenced by a promissory note or other instrument
                  or by chattel paper or is not payable in United States
                  dollars;

         (vii)    as to which Borrower has extended the time for payment
                  without the consent of the Lender or which is for goods sold
                  or leased or services rendered under a contract or agreement
                  pursuant to which the Account Debtor's obligation to pay such
                  invoice is conditioned upon Borrower completion of any
                  further performance under the contract or agreement;

         (viii)   owed by an Account Debtor as to which an Insolvency
                  Proceeding has commenced or, in the case of an individual, as
                  to whom death or a judicial declaration of incompetency has
                  occurred;

         (ix)     owed by an Account Debtor which: (w) is an Affiliate or
                  employee of the Borrower; (x) does not maintain its chief
                  executive office in the United States; (y) is not organized
                  under the laws of the United States or any state thereof; or
                  (z) is the government of any foreign country or sovereign
                  state, or of any state, province, municipality, or other
                  political subdivision thereof, or of any department, agency,
                  public corporation, or other instrumentality thereof; except
                  to the extent that such Account is secured or payable by a
                  letter of credit or accep-

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<PAGE>   5

                  tance, or insured under foreign credit insurance, on terms
                  and conditions satisfactory to the Lender in its discretion;

         (x)      as to which either the perfection, enforceability, or
                  validity of the Lender's Security Interest in such Account,
                  or the Lender's right or ability to obtain direct payment to
                  the Lender of the Proceeds of such Account, is governed by
                  any federal, state, or local statutory requirements other
                  than those of the UCC;

         (xi)     is not a valid, legally enforceable and unconditional
                  obligation of the Account Debtor or is subject to setoff,
                  counterclaim, credit, allowance or adjustment by the Account
                  Debtor, or to any claim by such Account Debtor denying
                  liability thereunder in whole or in part;

         (xii)    which are owed by the government of the United States of
                  America, or any department, agency, public corporation, or
                  other instrumentality thereof, unless the Borrower has
                  assigned its right to payment of such Account to the Lender
                  in full compliance with the Federal Assignment of Claims Act
                  of 1940, as amended;

         (xiii)   which are owed by any state, municipality, or other political
                  subdivision of the United States of America, or any
                  department, agency, public corporation, or other
                  instrumentality thereof and as to which the Lender determines
                  that its Security Interest therein is not or cannot be
                  perfected, unless Lender, in its sole discretion, determines
                  (on a case-by-case basis) that any such Account shall qualify
                  as an Eligible Account;

         (xiv)    which are owed by an Account Debtor located in a state which
                  requires the Borrower, in order to commence or maintain an
                  action in the courts of that state, to either have qualified
                  to do business and be in good standing in such state or file
                  a notice of business activities report or similar report with
                  such state's taxing authority, unless the Borrower has either
                  complied with such requirement or is exempt from any such
                  requirement;

         (xv)     which (i) arises out of a contract or order which fails in
                  any material respect to comply with any requirement of
                  applicable law or (ii) which is not fully enforceable by
                  Borrower in the courts of the jurisdiction of the Account
                  Debtor's residence or (iii) is subject to any lien other than
                  a Permitted Lien; or

         (xvi)    which are contra accounts, poor credits, chargebacks, or are
                  otherwise unacceptable to the Lender as collateral for
                  lending purposes.

"Eligible Inventory" means, at the time of determination, Inventory owned by
Borrower located at premises within the United States listed on SCHEDULE 9.1(H)
in which the Lender has a first priority Security Interest under the UCC and
which Inventory meets all of the following criteria:

                  (i)      is new and in good condition, in a finished state
                           and ready for immediate sale, free from defects and
                           not, in the Lender's reasonable judgment, obsolete,
                           unserviceable, slow-moving or unmerchantable;

                  (ii)     is not (a) spare parts, (b) packaging and shipping
                           materials or (c) supplies used or consumed in
                           Borrower's business;

                  (iii)    meets all applicable standards imposed by any
                           governmental or other regulatory authority over such
                           Inventory;

                  (iv)     in the ordinary course of the Borrower's business,
                           is currently saleable and is being held for sale;

                  (v)      is either Letter of Credit Inventory or is not in
                           transit or subject to any other assignment,
                           bailment, consignment, claim, lien, charge,
                           encumbrance, third party dispute, offset or
                           counterclaim;

                  (vi)     does not fail in any material respect to comply with
                           any requirement of applicable law;

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<PAGE>   6

                  (vii)    as to which all applicable representations,
                           warranties or covenants of Borrower to the Lender
                           are true and correct or have been performed and
                           complied with;

                  (viii)   is not Clearance Inventory or Eligible Liquidation
                           Inventory; and

                  (ix)     is otherwise acceptable to the Lender as collateral
                           for lending purposes.

For purposes of this Agreement, unless otherwise specified herein, Eligible
Inventory shall be valued in accordance with GAAP at the lower of cost,
calculated on a first-in, first-out basis, or market. Lender, at Borrower's sole
cost and expense, may obtain appropriate quarterly inventory appraisals.

"Eligible Liquidation Inventory" means Inventory which is:

                  (x)      located at Borrower's facilities or stores in
                           Cincinnati, Ohio, or the State of Florida;

                  (xi)     approved for sale by liquidation by the Bankruptcy
                           Court;

                  (xii)    subject to guaranteed liquidator's bids acceptable
                           to Lender, in its sole discretion;

                  (xiii)   not Eligible Inventory or Clearance Inventory; and

                  (xiv)    not otherwise unacceptable to Lender as collateral
                           for lending purposes.

"Eligible Liquidation Real Estate" means real property owned by Borrower located
within the United States and set forth on SCHEDULE 9.1(S) which is:

                  (xv)     approved for sale by liquidation by the Bankruptcy
                           Court;

                  (xvi)    subject to guaranteed liquidator's bids acceptable
                           to Lender, in its sole discretion;

                  (xvii)   not considered Owned Real Property for purposes of
                           PARAGRAPH 2.1; and

                  (xviii)  not otherwise unacceptable to Lender as collateral
                           for lending purposes.

"Environmental Laws" means all federal, state and local laws, rules,
regulations, ordinances, programs, permits, guidances, orders and consent
decrees relating to health, safety, hazardous substances, and environmental
matters applicable to the Borrower's business and facilities (whether or not
owned by it) as any of the same may be from time to time hereafter amended.

"Equipment" means all of Borrower's now owned and hereafter acquired equipment,
machinery, computers and computer hardware and software (whether owned or
licensed), vehicles, tools, furniture, fixtures, all attachments, accessions and
property now or hereafter affixed thereto or used in connection therewith, and
substitutions and replacements thereof, wherever located.

"Eurodollar Rate" shall mean with respect to the Interest Period for a
Eurodollar Rate Loan, the interest rate per annum equal to the arithmetic
average of the rates of interest per annum (rounded upwards, if necessary, to
the next one-sixteenth (1/16) of one (1%) percent) at which Reference Bank is
offered deposits of United States dollars in the London interbank market (or
other Eurodollar Rate market selected by Borrower and approved by Lender) on or
about 9:00 a.m. (Chicago time) two (2) Business Days prior to the commencement
of such Interest Period in amounts substantially equal to the principal amount
of the Eurodollar Rate Loans requested by and available to Borrower in
accordance with this Agreement, with a maturity of comparable duration to the
Interest Period selected by Borrower.

"Event of Default" shall have the meaning specified in PARAGRAPH 11 hereof.

"ERISA" means the Employee Retirement Income Security Act of 1974, as amended,
and all rules and regulations from time to time promulgated thereunder.

"Excess Availability" means, as of any date of determination by Lender, the
excess, if any, of (i) the Borrowing Base over (ii) the outstanding Advances
and Letter of Credit Obligations, in each case as of the close of business on
such date.

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<PAGE>   7

For purposes of calculating Excess Availability and the amount of the Borrowing
Base relating thereto, all of Borrower's trade payables and outstanding debt,
other than the Obligations hereunder, which remain unpaid more than thirty (30)
days after the due dates thereof, other than pre-petition debts, shall, on the
date of the determination of Excess Availability, be deemed to have been paid
by Borrower.

"Exit Financing" means financing obtained by Borrower which provides for a
portion of such financing to be used to consummate a Reorganization Plan.

"Facility" means the credit facility extended to the Borrower hereunder in the
principal amount of $25,000,000.

"Fair Market Value" means, with respect to Owned Real Property, the fair market
value thereof based upon the most recent appraisal provided by Borrower to
Lender, in form and substance satisfactory to Lender, in its sole discretion
less any outstanding Liens.

"Filing Date" means the date the Borrower filed the Voluntary Petition.

"Financials" means those consolidated financial statements of Borrower and its
Subsidiaries described on SCHEDULE 9.1(O)(1) hereto, all of which financial
statements have been certified as accurate and complete by the chief financial
officers of the Borrower and with respect to Fiscal Year end Financials,
certified by Deloitte & Touche LLP or another independent certified public
accounting firm acceptable to the Lender.

"Fiscal Quarter" means in a Fiscal Year each of the four (4) calendar quarters
ending March 31, June 30, September 30 and December 31.

"Fiscal Year" means the twelve month period ending on December 31.

"GAAP" means generally accepted accounting principles and practices as in effect
from time to time, consistently applied during each interval and from period to
period.

"G.E. Capital Account" means any Account created as a result of amounts
due Borrower in accordance with the G.E. Capital Agreement provided, however,
Borrower is not in default under such Agreement and G.E. Capital is not entitled
to exercise any set-off rights with respect to such Accounts.

"G.E. Capital Agreement" means that certain Amended and Restated Private Label
Revolving Credit Plan Agreement, as amended, by and between G.E. Capital
Consumer Card Co. (as successor to Bank One, N.A.) and Borrower, or any
successor agreements or arrangements with third-party credit card providers
that are substantially similar in terms and conditions to the arrangements
existing under the aforementioned agreement and that are acceptable in form and
substance to Lender, in its sole discretion.

"G.E. Capital Lien" means the Lien on Borrower's Inventory granted to G.E.
Capital Consumer Card Co. or its successor to secure payment of Borrower's
obligations under the G.E. Capital Agreement, such Lien to be limited to
merchandise returned by customers who used a credit card to purchase such
merchandise in an amount not to exceed $2,000,000 at any one time.

"GOB Value" means with respect to either Eligible Inventory or Clearance
Inventory the non-auction liquidation value thereof in an orderly "going out of
business" sale to the public conducted by a liquidator who is approved by Lender
and is regularly engaged in the business of appraising and liquidating inventory
similar in type to the Inventory.

"Gross Margin" means with respect to the subject accounting period, the decimal
equivalent of the following (determined in accordance with the retail method of
accounting:
                        sales (minus) cost of goods sold
                        --------------------------------
                                      Sales

"Guaranteed Liquidation Inventory Value" means a liquidator's guaranteed-bid
receivable representing the value of liquidation proceeds, less all fees and
expenses, from Eligible Liquidation Inventory.

"Guaranteed Liquidation Real Estate Value" means a liquidator's guaranteed-bid
receivable representing the value of liquidation proceeds (net of all Liens
thereon), less all fees and expenses, from Eligible Liquidation Real Estate.

"Hazardous Substances" means all materials, substances, compounds and solutions
the use, transportation, storage, generation or disposal of which are regulated
by any Environmental Law. Without limiting the generality of the foregoing,
Hazardous Substances shall include (a) "hazardous substances", as defined in
CERCLA 42 U.S.C. sec. 9601 (14), (b) "petroleum" as defined in RCRA 42 U.S.C.
sec. 6991(2)(B), and (c) "pollutant" and "contaminant", each as defined in
CERCLA 42 U.S.C. sec. 9601 (33).

"Indebtedness" means all liabilities, obligations and indebtedness of any and
every kind and nature, including, without limitation, the Obligations and all
obligations to trade creditors whether heretofore, now or hereafter owing,
arising, due, or payable from Borrower to any Person and howsoever evidenced,
created, incurred, acquired, or owing, whether primary, secondary, direct,
contingent, fixed, or otherwise. Without in any way limiting the generality of
the foregoing, Indebtedness specifically includes (i) all obligations or
liabilities of any Person that are secured by any lien, claim, encumbrance, or
security interest upon property owned by Borrower, even though Borrower has not
assumed or become

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<PAGE>   8

liable for the payment thereof; (ii) obligations or liabilities created or
arising under any lease of real or personal property or conditional sale or
other title retention agreement with respect to property used or acquired by
Borrower, even though the rights and remedies of the lessor, seller or lender
thereunder are limited to repossession of such property; (iii) all unfunded
pension fund obligations and liabilities; and (iv) all deferred or accrued
taxes.

"Indemnified Party" shall have the meaning specified in PARAGRAPH 13 hereof.

"Information Certificate" means the Information Certificate of Borrower
constituting SCHEDULE 1.1(B) hereto and containing material information with
respect to Borrower, its business and assets.

"Insolvency Proceeding" means, with respect to the Person in question, the
commencement or filing by or against it of a request or petition for
liquidation, reorganization, arrangement, adjustment of debts, adjudication as
a bankrupt, winding-up, or other similar relief under the bankruptcy,
insolvency, or similar laws of the United States, any state or territory
thereof, or any foreign jurisdiction, now or hereafter in effect; the making of
any general assignment for the benefit of creditors; the appointment of a
receiver, trustee or custodian for it or for any of its assets; the institution
by or against it of any of the foregoing or of any formal or informal
proceeding for the dissolution or liquidation of, settlement of claims against,
or winding up of its affairs; the sale, assignment, or transfer of all or any
material part of its assets; the nonpayment generally of its debts as they
become due; or the cessation of its business as a going concern.

"Intercompany Accounts" means all Accounts, however arising, which are due to
Borrower from, or which are due from Borrower to, any Affiliate.

"Interest Period" shall mean for any Eurodollar Rate Loan, a period of
approximately one (1), two (2), or three (3) months duration as Borrower may
elect, the exact duration to be determined in accordance with the customary
practice in the applicable Eurodollar Rate market; provided, that, Borrower may
not elect an Interest Period which will end after the last day of the
then-current term of this Agreement.

"Inventory" means with respect to Borrower, all inventory, whether now owned or
hereafter acquired including, but not limited to, all goods intended for sale or
lease by Borrower, or for display or demonstration used in connection with the
manufacturing, printing, advertising, selling, leasing or furnishing of such
goods or otherwise used or consumed in the business of Borrower; and all
documents evidencing and General Intangibles relating to any of the foregoing,
whether now owned or hereafter acquired by Borrower.

"Inventory Advance Rate" shall mean the advance rate applied to the applicable
Inventory pursuant to paragraph 2.1(a) hereof.

"Lease" means any lease or other agreement pursuant to which Borrower is
entitled to the use or occupancy of any space.

"Leasehold Interest" means any interest of the Borrower as lessee under any
Lease.

"Letter of Credit" means any documentary or stand-by letter of credit issued
for Borrower's account pursuant to PARAGRAPH 2.2 hereof, which Letter of
Credit: (x) may be either a trade letter of credit or a stand-by letter of
credit; and (y) unless the Lender otherwise agrees, shall have an expiration
date no later than the earlier of: (i) the day numerically corresponding to the
date of issuance in the twelfth month thereafter (or, if there is no such day,
on the last day of such month); and (ii) six Business Days prior to the
expiration of the Term.

"Letter of Credit Inventory" means any Eligible Inventory which Borrower has
purchased, the payment of which is secured by the issuance of a Letter of
Credit.

"Letter of Credit Obligations" means the maximum undrawn amount of all Letters
of Credit and to the extent not charged to Borrower's account as an Advance, all
drawn amounts of all Letters of Credit not paid directly by the Borrower, and
all fees, costs and expenses of any kind payable by the Borrower or the Lender
directly or indirectly in connection therewith.

"Lien" means any mortgage, deed of trust, pledge, hypothecation, assignment,
deposit arrangement, encumbrance, lien (statutory or other), security interest
or preference, priority or other security agreement or preferential arrangement
of any kind or nature whatsoever, including any conditional sale or other title
retention agreement. "Lien" includes reservations, exceptions, easements, leases
and other restrictions and encumbrances affecting real property. For purposes
hereof a Person shall be deemed to own property acquired or held pursuant to a
conditional sale or similar security arrangement.

"Loan Documents" shall mean this Agreement and the Other Agreements.

"Loans" collectively means the revolving loan Advances.

"Material Adverse Effect" shall mean with respect to any event, act, condition
or occurrence of whatever nature (including any adverse determination in any
litigation, arbitration or governmental investigation or proceeding), whether
singly or in conjunction with any other event or events, act or acts, condition
or conditions, occurrence or occurrences,

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<PAGE>   9

whether or not related, a material adverse change in, or a material adverse
effect upon, any of the business, property, assets, operations, condition
(financial or otherwise) or prospects of the Borrower, taken as a whole.

"Mortgages" means the fee or leasehold mortgages, deeds of trust or similar
instruments concurrently or hereafter entered into by the Borrower for the
benefit of the Lender. At any time when there is only one Mortgage, references
to "Mortgages" shall be deemed to refer only to such Mortgage.

"Net Income" means, with respect to any fiscal period of Borrower, the net
income after the provision for income and franchise taxes for such fiscal period
of Borrower, as determined in accordance with GAAP.

"Notes" collectively means the Notes which evidence the revolving loan Advances
substantially in the form of EXHIBIT A.

"Obligations" means and includes the aggregate of the unpaid principal balance
of all revolving loan Advances and all accrued interest on all thereof, the
Letter of Credit Obligations, and all other loans, indebtedness, debts,
liabilities, obligations, interest, fees, premiums, guarantees, covenants and
duties owing by Borrower to the Lender, of every kind and description (whether
or not evidenced by any note or other instrument and whether or not for the
payment of money), direct or indirect, absolute or contingent, due or to become
due, now existing or hereafter arising, including those arising before, during
and after the commencement of any case with respect to Borrower under the
Bankruptcy Code or any similar statute or those arising under the Other
Agreements. "Obligations" includes: (i) any debt, liability or obligation owing
from Borrower to others which the Lender may obtain by assignment or otherwise;
(ii) all interest, fees, charges or other costs and payments that Borrower is
required to pay to the Lender under or as a result of the Loan Documents or by
law; (iii) all fees, costs and expenses described in PARAGRAPH 14.2 or otherwise
required to be paid by Borrower to the Lender pursuant to any Loan Document.

"Orders" means the Interim Order and the Final Order of the Bankruptcy Court
referred to in paragraph 12.6 and 12.10.

"Other Agreements" means, collectively, the Orders, the Information
Certificate, all agreements, instruments and documents including, without
limitation, notes, guarantees, mortgages, trust deeds, pledges, powers of
attorney, consents, assignments, contracts, notices, security agreements,
leases, financing statements and all other writings heretofore, now or from
time to time hereafter executed by or on behalf of Borrower or any other Person
and delivered to Lender or to any parent, affiliate or subsidiary of Lender in
connection with the Obligations or the transactions contemplated hereby.

"Over Advance" shall have the meaning specified in PARAGRAPH 2.1(c).

"Owned Real Property" means real property owned by Borrower other than Eligible
Liquidation Real Estate as set forth on SCHEDULE 9.1(s).

"Permitted Liens" means: (i) Liens for taxes not yet payable or being contested
in good faith and by appropriate proceedings diligently pursued, provided that
the reserve or other appropriate provision, if any, as shall be required by
GAAP shall have been made therefor; (ii) deposits or pledges to secure the
payment of workmen's compensation, unemployment insurance, old age pensions or
other social security benefits or obligations; (iii) deposits or pledges to
secure the performance of bids, tenders, contracts, leases, public or statutory
obligations, surety or appeal bonds, or other deposits or pledges for purposes
of a like general nature made or given in the ordinary course of business and
not in connection with the borrowing of money; (iv) Liens in favor of the
Lender; (v) such utility, access and other easements, rights of way,
restrictions, exceptions, minor defects or irregularities in or clouds on title
or encumbrances not arising out of the borrowing of money or the securing of
advances or credit, and which will not interfere with or impair in any respect
the utility, operation or value of any properties of Borrower; and (vii) Liens
described in detail on SCHEDULE 9.1(b) hereof.

"Permitted Sale Assets" means any property or assets owned by Borrower
other than Owned Real Property, Eligible Liquidation Real Estate or Eligible
Liquidation Inventory which is:

(i)      approved for sale by liquidation by the Bankruptcy Court;

(ii)     set forth on Schedule 1.1(c); and

(iii)    subject to Lender's consent, in its sole discretion.

"Person" means any individual, trust, firm, partnership, corporation or any
other form of public, private or governmental entity or authority.

"Pre-Petition Payment" shall mean a payment (by way of adequate protection or
otherwise) of principal or interest or otherwise on account of any pre-petition
Indebtedness or trade payables or other pre-petition claims against Borrower.

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<PAGE>   10

"Prime Rate Loans" shall mean any Loans or portion thereof on which interest is
payable based on the Base Rate in accordance with the terms thereof.

"Proceeds" means all products and proceeds (as defined in the UCC) of any
Collateral, and all proceeds of any such proceeds, including all cash, credit
balances and all payments under any indemnity, warranty, or guaranty payable
with respect to any Collateral, all awards for taking by eminent domain, all
proceeds of fire or other insurance and all proceeds obtained as a result of
any legal action or proceeding with respect to any Collateral.

"Property" means any interest in any kind of property or asset, whether real,
personal or mixed, or tangible or intangible.

"Real Property Leases" shall mean the Borrower's Leasehold Interest in the real
property set forth on SCHEDULE 9.1(s).

"Reference Bank" shall mean The Chase Manhattan Bank, N.A., or such other bank
as Lender may from time to time designate.

"Release" shall have the meanings assigned to such term in CERCLA 42 U.S.C. sec.
9601(22).

"Reorganization Plan" means a plan of reorganization in the Bankruptcy
Case. "Reportable Event" shall have the meaning specified in PARAGRAPH 9.1(f).

"Revolving Loan Commitment" shall mean the amount of $25,000,000.

"Revolving Note" shall mean the promissory note in the original principal amount
of $25,000,000, executed by Borrower to the order of Lender, dated as of the
Closing Date.

"Security Interest" collectively means the liens and security interests created
for the benefit of the Lender pursuant to the Loan Documents.

"Special Collateral" shall have the meaning specified in PARAGRAPH 3.

"Solvent" means when used with respect to any Person, that:

         (b)      the fair value and present fair saleable value of such
                  Person's assets is in excess of the total amount of such
                  Person's stated liabilities including identified contingent
                  liabilities;

         (c)      the present fair saleable value of such Person's assets is in
                  excess of the amount that will be required to pay such
                  Person's probable liability on such Person's debts as they
                  become absolute and mature;

         (d)      such Person does not have unreasonably small capital to carry
                  on the business in which such Person is engaged and all
                  businesses in which such Person is about to engage; and

         (e)      such Person has not incurred debts beyond such Person's
                  ability to pay such debts as they mature.

"Subordinated Debt" means Indebtedness of Borrower which is subordinated to the
Obligations in a manner satisfactory in form and substance to Lender.

"Subsidiary" means any corporation (or other legal entity) of which more than
50% of the outstanding stock (or other equity interests) having by its terms the
ordinary voting power to elect a majority of the board of directors, managers or
trustees of such corporation (or other legal entity) is at the time, directly or
indirectly through one or more intermediaries, owned or controlled by the
Borrower and/or one or more of its Subsidiaries, irrespective of whether or not,
at the time, stock (or other equity interests) of any other class or classes of
such corporation shall have or might have voting power by reason of the
happening of any contingency.

"Superpriority Claim" means a claim against Borrower in the Bankruptcy Case
which is an administrative expense claim having priority over any or all
administrative expenses of the kind specified in Sections 503(b) or 507(b) of
the Bankruptcy Code.

"Term" shall have the meaning specified in PARAGRAPH 8 hereof.

"UCC" means the Uniform Commercial Code (or any successor statute) of the State
of New York or of any other state the laws of which are required by Section
9-103 of the UCC of New York to be applied in connection with the issue of
perfection of security interests.

         2.       LOANS AND TERMS OF PAYMENT

2.1      REVOLVING LOAN ADVANCES. (a) Upon the Borrower's requests made during
         the Term, the Lender will make revolving loan Advances to Borrower in
         an aggregate principal amount at any time outstanding not in excess of
         the lesser of (x) the Borrowing Base or (y) the Revolving Loan
         Commitment minus all Letter of Credit Obligations. As used herein the
         term "Borrowing Base" shall mean an amount as of any time of
         determination equal to the sum of:

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<PAGE>   11

         (i)      the lesser of either (x) 85% of the amount of Eligible
                  Accounts and of the G.E. Capital Account as at such date or
                  (y) $2,000,000; PLUS

         (ii)     the lesser of either (x) 68% of the value of Eligible
                  Inventory or (y) 85% of the GOB Value of Eligible Inventory;
                  PLUS

         (iii)    the lesser of either (x) 30% of the value of Clearance
                  Inventory or (y) 85% of the GOB Value of Clearance Inventory
                  or (z) $1,000,000; plus

         (iv)     the lesser of either (x) 85% of the value of Accounts
                  relating to Eligible Liquidation Inventory based on the
                  Guaranteed Liquidation Inventory Value or (y) $10,000,000
                  PLUS

         (v)      the lesser of (x) 67.3% of the Fair Market Value of Owned
                  Real Property or (y) $3,000,000; PLUS

         (vi)     the lesser of either (x) 75% of the value of Accounts
                  relating to Eligible Liquidation Real Estate based on the
                  Guaranteed Liquidation Real Estate Value or (y) $20,000,000;
                  and PLUS

         (vii)    an amount equal to the product of the applicable advance rate
                  set forth in paragraphs 2.1(ii) or (iii) above TIMES all
                  undrawn amounts on outstanding Letters of Credit issued for
                  the purchase of Eligible Inventory or Clearance Inventory;
                  and MINUS

         (viii)   all Letter of Credit Obligations; and MINUS

         (ix)     any Availability Reserve.

         The Lender may, in its sole discretion, at any time or times upon three
Business Days' prior notice to the Borrower, increase or decrease the ratio of
the Advances against Eligible Accounts, Eligible Inventory, Eligible Liquidation
Inventory or Eligible Liquidation Real Estate, or all of the foregoing, and, in
the event that any such ratio shall be decreased for any reason, such decrease
shall become effective immediately for purposes of calculating the maximum
amount of new revolving loan Advances hereunder. Notwithstanding anything
contained herein to the contrary, upon repayment of Advances with the proceeds
of any sale of Owned Real Property, no additional Advances will be made with
respect to Owned Real Property.

         (b)      Lender may, in its discretion, from time to time: (i) reduce
                  the lending formula with respect to Eligible Accounts to the
                  extent that Lender determines in good faith that the Dilution
                  has increased with respect to the Accounts for any period to
                  five percent (5%) or greater or may be reasonably anticipated
                  to increase to five percent (5%) or greater; or (ii) upon not
                  less than one (1) day's prior notice to Borrower, establish
                  any Availability Reserves.

         (c)      Borrower shall request each Advance not later than 11:00 a.m.
                  (Chicago time): (i) on the Business Day the Borrower requests
                  Lender to make a Prime Rate Loan and (ii) at least three (3)
                  Business Days before the Business Day on which the Borrower
                  requests the Lender to make a Eurodollar Rate Loan. Each such
                  request shall be made by telephone or facsimile transmission
                  in the form of EXHIBIT B hereto ("Borrowing Request") and
                  shall specify the requested date and amount of such Advance.
                  Each such notice shall be irrevocable. Each oral request for
                  an Advance shall be conclusively presumed to be made by a
                  person authorized by Borrower to do so and shall be confirmed
                  in writing by delivery to Lender of a Borrowing Request the
                  next Business Day. Any Advance which is a Eurodollar Rate
                  Loan shall be in an amount not less than $5,000,000 and in
                  integral multiples of $1,000,000 each thereafter. Advances
                  shall be evidenced by a Note in the form of EXHIBIT A. All
                  Advances shall be repaid in full upon the earlier to occur at
                  (A) the end of the Term, if this Agreement is terminated at
                  such time pursuant to paragraph 8 hereof, and (B) the
                  acceleration of the Obligations pursuant to PARAGRAPH 11 of
                  this Agreement. If, at any time and for any reason, (x) the
                  amount of unpaid Advances and Letter of Credit Obligations
                  exceeds the Borrowing Base, or (y) if all of the Obligations
                  (including, without limitation, any Advances made pursuant to
                  this PARAGRAPH 2.1, or pursuant to any note or notes), at any
                  time and for any reason, exceed the sum of Twenty-Five
                  Million Dollars ($25,000,000) (such amount, an "Over
                  Advance"), then Borrower, upon Lender's election and demand,
                  shall be obligated to immediately pay to

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<PAGE>   12

                  Lender, in cash, the amount of such excess. Borrower hereby
                  authorizes Lender to charge any of the Borrower's accounts to
                  make any payments of principal or interest required by this
                  Agreement and any such payments shall be deemed to be an
                  Advance hereunder.

2.2      LETTERS OF CREDIT. (a) Upon the Borrower's request, and subject to the
         terms and conditions of this Agreement, the Borrower will cause the
         issuance of Letters of Credit for the account of Borrower within the
         limits of the Borrowing Base up to a maximum aggregate undrawn face
         amount of $3,000,000. Each Letter of Credit shall be acceptable in form
         and substance to the Lender. Any payment made by Lender to any Person
         on account of any Letter of Credit shall constitute an Advance
         hereunder. At no time shall the aggregate sum of direct Advances by
         Lender to the Borrower plus the contingent liability of Lender under
         the outstanding Letters of Credit be in excess of the Revolving Loan
         Commitment or the Borrowing Base.

(b)      Borrower shall indemnify and hold Lender harmless from and against any
         and all losses, claims, damages, liabilities, costs and expenses which
         Lender may suffer or incur in connection with any Letter of Credit and
         any documents, drafts or acceptances relating thereto, including, but
         not limited to, any losses, claims, damages, liabilities, costs and
         expenses due to any action taken by any issuer or correspondent with
         respect to any Letter of Credit. Borrower assumes all risks with
         respect to the acts or omissions of the drawer under or beneficiary of
         any Letter of Credit and for such purposes the drawer or beneficiary
         shall be deemed the agent of the Borrower. The Borrower assumes all
         risks for, and agrees to pay, all foreign, federal, state and local
         taxes, duties and levies relating to any goods subject to any Letter
         of Credit or any documents, drafts or acceptances thereunder. Borrower
         hereby releases and holds Lender harmless from and against any acts,
         waivers, errors, delays or omissions, whether caused by Borrower, by
         any issuer or correspondent or otherwise with respect to or relating
         to any Letter of Credit. The provisions of this paragraph 2.2(b) shall
         survive the payment of the Obligations and the termination or
         non-renewal of the Loan Documents.

2.3      INTENTIONALLY OMITTED.

2.4      INTEREST.

(a)      The Borrower will pay interest to the Lender on the unpaid principal
         amount of all revolving loan Advances and all other Obligations, if
         any, at a fluctuating rate per annum equal to one quarter of one per
         cent (0.25%) above the Base Rate as to Prime Rate Loans and at
         Borrower's option, at a rate equal to two and three quarters of one
         percent (2.75%) per annum in excess of the Adjusted Eurodollar Rate
         (based on the Eurodollar Rate applicable for the Interest Period. The
         fluctuating rate of interest provided for above as to Prime Rate Loans
         shall increase or decrease by an amount equal to any increase or
         decrease in the Base Rate, effective as of the opening of business on
         the day that any such change in the Base Rate occurs. Interest will be
         calculated with respect to the outstanding principal balance of the
         Loans at the close of each day computed on the basis of the actual
         number of days elapsed over a 360-day year and all payment items which
         the Lender receives shall be credited to the principal balance of the
         Obligations, subject to collection, two (2) Business Days after the
         Lender receives good funds therefor at its account designated by
         Lender. Without affecting Borrower's obligation to immediately repay
         to Lender the amount of any and all Over Advances in accordance with
         the provisions of PARAGRAPH 2.1 of this Agreement, at any time when
         any Over Advance exists, the Obligations shall bear interest, on the
         daily balance thereof owing, at two percent (2%) percentage points
         above the applicable per annum rates provided above (the "Over Advance
         Rate"). At any time when an Event of Default has occurred and is
         continuing the unpaid principal amount of all Obligations shall bear
         interest at the respective applicable per annum rates provided for
         above plus three percent (3%) (the "Default Rate"). All interest
         payable by Borrower shall be due and payable on the last business day
         of each calendar month during the term of this Agreement and Lender
         may, at its option, charge such interest to Borrower's account with
         Lender as an Advance.

Borrower may from time to time request that Prime Rate Loans be converted to
         Eurodollar Rate Loans or that any existing Eurodollar Rate Loans
         continue for an additional Interest Period. Such request from Borrower
         shall specify the amount of the Prime Rate Loans which will constitute
         Eurodollar Rate Loans (subject to the limits set forth below) and the
         Interest Period to be applicable to such Eurodollar Rate Loans. Subject
         to the terms

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<PAGE>   13

         and conditions contained herein, three (3) Business Days after receipt
         by Lender of such a request from Borrower, such Prime Rate Loans shall
         be converted to Eurodollar Rate Loans or such Eurodollar Rate Loans
         shall continue, as the case may be, provided, however, that, (i) no
         Event of Default, or event which with notice or passage of time or
         both would constitute an Event of Default exists or has occurred and
         is continuing; (ii) no party hereto shall have sent any notice of
         termination or non-renewal of this Agreement; (iii) Borrower shall
         have complied with such customary procedures as are established by
         Lender and specified by Lender to Borrower from time to time for
         requests by Borrower for Eurodollar Rate Loans; (iv) no more than four
         (4) Interest Periods may be in effect at any one time; (v) the
         aggregate amount of the Eurodollar Rate Loans must be in an amount not
         less than $5,000,000 or an integral multiple of $1,000,000 in excess
         thereof; and (vi) Lender shall have determined that the Interest
         Period or Adjusted Eurodollar Rate is available to Lender through the
         Reference Bank and can be readily determined as of the date of the
         request for such Eurodollar Rate Loan by Borrower. Any request by
         Borrower to convert Prime Rate Loans to Eurodollar Rate Loans or to
         continue any existing Eurodollar Rate Loans shall be irrevocable.

Any Eurodollar Rate Loans shall automatically convert to Prime Rate Loans
         upon the last day of the applicable Interest Period, unless Lender has
         received and approved a request to continue such Eurodollar Rate Loan
         at least three (3) Business Days prior to such last day in accordance
         with the terms hereof. Any Eurodollar Rate Loans shall, at Lender's
         option, upon notice by Lender to Borrower, convert to Prime Rate Loans
         in the event that (i) an Event of Default or event which with the
         notice or passage of time or both would constitute an Event of Default,
         shall exist, (ii) this Agreement shall terminate or not be renewed, or
         (iii) the aggregate principal amount of the Prime Rate Loans which have
         previously been converted to Eurodollar Rate Loans or existing
         Eurodollar Rate Loans continued, as the case may be, at the beginning
         of an Interest Period shall at any time during such Interest Period
         exceed either (A) the aggregate principal amount of the Loans then
         outstanding, or (B) the then outstanding principal amount of the
         Revolving Loans then available to Borrower under paragraph 2 hereof.
         Borrower shall pay to Lender, upon demand by Lender (or Lender may, at
         its option, charge any loan account of Borrower) any amounts required
         to compensate Lender, the Reference Bank or any participant with Lender
         for any loss (including loss of anticipated profits), cost or expense
         incurred by such person, as a result of the conversion of Eurodollar
         Rate Loans to Prime Rate Loans pursuant to any of the foregoing.

(b)      It is the intent of the parties that the rate of interest and the other
         charges to the Borrower under this Agreement shall be lawful;
         therefore, if for any reason the interest or other charges payable
         under this Agreement are found by a court of competent jurisdiction, in
         a final determination, to exceed the limit which the Lender may
         lawfully charge the Borrower, then the obligation to pay interest and
         other charges shall automatically be reduced to such limit and, if any
         amount in excess of such limit shall have been paid, then such amount
         shall be refunded to the Borrower.

2.5      FEES. The Borrower will pay the fees described below to the Lender
         during the term of this Agreement.

(a)      An unused line fee of three eighths of one percent (0.375%) per annum
         on the difference between the Facility and the average unpaid monthly
         balance of the revolving loan Advances and undrawn Letter of Credit
         Obligations outstanding under the Facility, payable monthly.

(b)      A Letter of Credit fee equal to one and three quarters of one percent
         (1.75%) per annum on the aggregate undrawn face amount of all
         outstanding Letters of Credit issued for the account of Borrower,
         which fee shall be payable monthly in arrears on the first day of each
         month. The Borrower shall also pay on demand the normal and customary
         administrative charges for issuance, amendment, negotiation, renewal
         or extension of any Letter of Credit imposed by the bank issuing such
         Letter of Credit. Upon the occurrence and during the continuance of an
         Event of Default, all Letter of Credit fees shall be payable on demand
         at a rate equal to three and three quarters of one percent (3.75%) per
         annum on the aggregate undrawn face amount thereof.

(c)      An examination fee of $750 per person, per day, plus reasonable
         applicable expenses, for each examination performed by or at Lender's
         direction of the Borrower's books and records and Collateral and such
         other matters as Lender shall deem appropriate in its commercially
         reasonable judgment, each such fee to be paid upon

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<PAGE>   14

         the completion of each such examination. Notwithstanding the
         foregoing, Lender reserves the right to increase the examination fee,
         based upon Lender's customary practices, upon prior written notice to
         Borrower.

(d)      An early termination fee if the Term ends for any reason other than
         confirmation by the Bankruptcy Court of a Reorganization Plan prior to
         the expiration of twenty-seven (27) months after the Closing Date or a
         liquidation of substantially all of the Borrower's assets prior to the
         expiration of twenty-seven (27) months after the Closing Date,
         determined with reference to the date on which the Term ends in
         relation to the anniversaries of the Closing Date indicated below;
         provided, however, that if Borrower obtains Exit Financing from any
         source other than Lender and Lender offered to provide such Exit
         Financing on terms and conditions substantially similar to the terms
         and conditions provided in the Exit Financing then Borrower shall pay
         Lender a fee in the amount of 0.5% of the Facility:

                  2.0% of the Facility from the date hereof to the first
                  anniversary of the date hereof; and
                  0.5% of the Facility from the first anniversary of the date
                  hereof to May 22, 2002

         If the Facility is terminated because of the sale of the business prior
to one year from the Closing Date, the Borrower shall pay the Lender an early
termination fee in the amount of one half of one percent (0.5%) of the Facility;
provided, however, if the Facility is terminated because of the sale of the
business after one year from the Closing Date, the Lender shall not be entitled
to receive an early termination fee.

(e)      A closing fee of $150,000, earned in full on the date hereof, which fee
         shall be payable by Borrower to  Lender on the Closing Date.

CHANGES IN LAWS AND INCREASED COSTS OF LOANS.

Notwithstanding anything to the contrary contained herein, all Eurodollar Rate
         Loans shall, upon notice by Lender to Borrower, convert to Prime Rate
         Loans in the event that (i) any change in applicable law or regulation
         (or the interpretation or administration thereof) shall either (A) make
         it unlawful for Lender, Reference Bank or any participant to make or
         maintain Eurodollar Rate Loans or to comply with the terms hereof in
         connection with the Eurodollar Rate Loans, by an amount deemed by
         Lender to be material, or (B) shall result in the increase in the costs
         to Lender, Reference Bank or any participant of making or maintaining
         any Eurodollar Rate Loans; or (C) reduce the amounts received or
         receivable by Lender in respect thereof, by an amount deemed by Lender
         to be material; or (ii) the cost to Lender, Reference Bank or any
         participant of making or maintaining any Eurodollar Rate Loans shall
         otherwise increase by an amount deemed by Lender to be material.
         Borrower shall pay to Lender, upon demand by Lender (or Lender may, at
         its option, charge any loan account of Borrower) any amounts required
         to compensate Lender, the Reference Bank or any participant with Lender
         for any loss (including loss of anticipated profits), cost or expense
         incurred by such person as a result of the foregoing, including,
         without limitation, any such loss, cost or expense incurred by reason
         of the liquidation or reemployment of deposits or other funds acquired
         by such person to make or maintain the Eurodollar Rate Loans or any
         portion thereof. A certificate of Lender setting forth the basis for
         the determination of such amount necessary to compensate Lender as
         aforesaid shall be delivered to Borrower and shall be conclusive,
         absent manifest error.

If any payments or prepayments in respect of the Eurodollar Rate Loans are
         received by Lender other than on the last day of the applicable
         Interest Period (whether pursuant to acceleration, upon maturity or
         otherwise), including any payments pursuant to the application of
         collections or any other payments made with the proceeds of Collateral,
         Borrower shall pay to Lender upon demand by Lender (or Lender may, at
         its option, charge any loan account of Borrower) any amounts required
         to compensate Lender, the Reference Bank or any participant with Lender
         for any additional loss (including loss of anticipated profits), cost
         or expense incurred by such person as a result of such prepayment or
         payment, including, without limitation, any loss, cost or expense
         incurred by reason of the liquidation or reemployment of deposits or
         other funds acquired by such person to make or maintain such Eurodollar
         Rate Loans or any portion thereof.

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 99 of 128
<PAGE>   15

     3. GRANT OF SECURITY INTEREST TO LENDER. As security for the payment of
all Loans now or in the future made by Lender to the Borrower hereunder and for
the payment or other satisfaction of all other Obligations, Borrower hereby
assigns to Lender and grants to Lender a continuing security interest in the
following property of Borrower, whether now or hereafter owned, existing,
acquired or arising and wherever now or hereafter located:

     (a)  all Accounts and all Goods whose sale, lease or other disposition by
          Borrower has given rise to Accounts and have been returned to or
          repossessed or stopped in transit by Borrower;

     (b)  all Chattel Paper, Instruments, Investment Property, Documents and
          General Intangibles (including, without limitation, all patents,
          patent applications, trademarks, trademark applications, tradenames,
          trade secrets, goodwill, copyrights, registrations, licenses,
          franchises, customer lists, tax refund claims, claims against
          carriers and shippers, guarantee claims, contracts rights, security
          interests, security deposits and any rights to indemnification);

     (c)  all Inventory;

     (d)  all Goods including, without limitation, vehicles and fixtures;

     (e)  all Equipment;

     (f)  all deposits and cash and any other property of Borrower now or
          hereafter in the possession, custody or control of Lender or any
          agent or any parent, affiliate or subsidiary of Lender or any
          participant with Lender in the Loans for any purpose (whether for
          safekeeping, deposit, collection, custody, pledge, transmission or
          otherwise);

     (g)  All capital stock of all Subsidiaries;

     (h)  all Leasehold Interests and all real property owned by Borrower,
          including without limitation, Eligible Liquidation Real Estate and
          Owned Real Property set forth on SCHEDULE 9.1(S); provided, however,
          with respect to Leasehold Interests Lender shall not exercise any
          rights to obtain control of such Leasehold Interests, unless Lender
          agrees to assume the Borrower's obligations under the applicable
          Leases as of the date of Lender's possession of such Leasehold
          Interests, subject to any rights and remedies provided to the
          Borrower and Lender pursuant to Bankruptcy Code sec.365; and

     (i)  all additions and accessions to, substitutions for, and replacements,
          products and Proceeds of the foregoing property, including, without
          limitation, proceeds of all insurance policies insuring the foregoing
          property, and all of Borrower's books and records relating to any of
          the foregoing and to its business.

Immediately upon Borrower's receipt of that portion of the Collateral which is
or becomes evidenced by an agreement, instrument and/or document, including,
without limitation, promissory notes, trade acceptances, documents of title and
warehouse receipts (the "SPECIAL COLLATERAL"), Borrower shall deliver the
original thereof to Lender, together with appropriate endorsements or other
specific evidence (in form and substance acceptable to Lender) of assignment
thereof to Lender.

Upon entry of the Interim Order pursuant to Section 364(c)(l) of the Bankruptcy
Code, the Obligations of the Borrower hereunder shall at all times constitute
allowed administrative expense claims in the Bankruptcy Case having priority
over all administrative expenses of the kind specified in Sections 503(b) or
507(b) of the Bankruptcy Code; provided, however, such priority of claims shall
be subordinate to (i) quarterly fees required to be paid pursuant to 28 U.S.C.
sec. 1930(c)(6) and fees payable to the Clerk of the Bankruptcy Court; and (ii)
the payment of fees and expenses of professionals engaged pursuant to Sections
327 and 1103 of the Bankruptcy Code that are unpaid and subject to allowance by
the Bankruptcy Court upon proper application therefor, in an amount not to
exceed $500,000 (collectively, the "Carve-Out"). The foregoing proviso is
without prejudice to Lender's right to object to any such application. In
addition, the Obligations shall be secured pursuant to Sections 364(c)(2) and
364(d)(1) of the Bankruptcy Code in

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 100 of 128
<PAGE>   16

accordance with the terms of the Interim Order and the security interests and
Liens on the Collateral granted hereunder shall be senior to all other Liens on
the Collateral other than Permitted Liens. Notwithstanding anything herein to
the contrary, if an Event of Default shall have occurred, no payments shall be
made to professionals for fees and expenses incurred after such date.

     4. PRESERVATION OF COLLATERAL AND PERFECTION OF SECURITY INTERESTS
THEREIN. Borrower shall, at Lender's request, at any time and from time to
time, execute and deliver to Lender such financing statements, documents and
other agreements and instruments (and pay the cost of filing or recording the
same in all public offices deemed reasonably necessary or desirable by Lender)
and do such other acts and things as Lender may deem necessary or desirable in
order to establish and maintain a valid, attached and perfected security
interest in the Collateral in favor of Lender (free and clear of all other
liens, claims and rights of third parties whatsoever, whether voluntarily or
involuntarily created, except Permitted Liens) to secure payment of the
Obligations and in order to facilitate the collection of the Collateral.
Borrower irrevocably hereby makes, constitutes and appoints Lender (and all
Persons designated by Lender for that purpose) as Borrower's true and lawful
attorney and agent-in-fact to execute such financing statements, documents and
other agreements and instruments and do such other acts and things as may be
necessary to preserve and perfect Lender's security interest in the Collateral.
Borrower further agrees that a carbon, photographic, photostatic or other
reproduction of this Agreement or of a financing statement shall be sufficient
as a financing statement.

     5. POSSESSION OF COLLATERAL AND RELATED MATTERS (a) Until an Event of
Default has occurred, Borrower shall have the right, except as otherwise
provided in this Agreement, in the ordinary course of Borrower's business, to
(i) sell, lease or furnish under contracts of service any of Borrower's
Inventory normally held by it for any such purpose, and (ii) use and consume
any raw materials, work in process or other materials normally held by Borrower
for such purpose; provided, however, that a sale in the ordinary course of
business shall not include any transfer or sale in satisfaction, partial or
complete, of a debt owed by Borrower.

     (b)  If Borrower sells any Owned Real Property, Eligible Liquidation Real
          Estate, Eligible Liquidation Inventory, Clearance Inventory or any
          other Permitted Sale Assets or if any of the Collateral is damaged,
          destroyed or taken by condemnation, Borrower shall pay to Lender,
          unless otherwise specifically provided herein or otherwise agreed to
          by Lender, as and when received by Borrower, a sum equal to the
          proceeds received from (i) such sale (except that with respect to any
          sale of Owned Real Property or Eligible Liquidation Real Estate, the
          payment of proceeds to Lender shall be subject to payment of existing
          mortgages thereon having priority over the Liens of Lender) or (ii)
          such damage, destruction or condemnation; provided, however, that
          without Lender's consent, unless and until an Event of Default has
          occurred and is continuing:

     (i)  obsolete or worn out Equipment may be sold or otherwise disposed of
          by Borrower and the proceeds thereof may be retained by Borrower, so
          long as the fair market value of any such Equipment sold or otherwise
          disposed of in any single transaction is less than $100,000, and the
          fair market value, in the aggregate, of all such Equipment sold or
          otherwise disposed of by Borrower during any twelve-month period is
          less than $500,000; and

     (ii) proceeds of Collateral arising from the damage, destruction or
          condemnation thereof may be retained by Borrower and used by Borrower
          to repair, restore or replace such Collateral, as the case may be, so
          long as the fair market value of any such Collateral damaged,
          destroyed or condemned in any single incident is less than $100,000,
          and the fair market value, in the aggregate, of all such Collateral
          owned by the Borrower during any twelve-month period is less than
          $500,000.

6.       COLLECTIONS AND ADMINISTRATION.

     (a)  Borrower shall establish an account ("Blocked Account") in Lender's
          name for the benefit of Borrower with a financial institution
          acceptable to Lender, into which Borrower will immediately deposit
          all payments made for Inventory or services sold or rendered by
          Borrower and received by it in the identical form in which such
          payments were made, whether by cash or check. The contents of each
          Blocked Account constitute Collateral and proceeds of Collateral. If
          Borrower, any Affiliate or Subsidiary thereof, or any shareholder,
          officer, direc-

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<PAGE>   17

          tor, employee or agent thereof or any Affiliate or Subsidiary, or any
          other Person acting for or in concert with Borrower shall receive any
          monies, checks, notes, drafts or other payments relating to or as
          proceeds of Accounts or other Collateral, Borrower and each such
          Person shall receive all such items in trust for, and as the sole and
          exclusive property of, Lender and, immediately upon receipt thereof,
          shall remit the same (or cause the same to be remitted) in kind to
          the Blocked Account.

     (b)  Borrower shall deliver, or cause to be delivered by each of
          Borrower's credit card clearinghouses and processors, payment of all
          credit card charges submitted by Borrower to such clearinghouses or
          other processors and any other amounts payable to Borrower by such
          clearinghouses or other processors to the Blocked Account or as
          otherwise designated from time to time by Lender. Borrower shall not
          change such direction or designation except upon and with the prior
          written consent of the Lender.

     (c)  Borrower shall cause the automated clearinghouse or wire transfer to
          the Blocked Account, no less frequently than daily of

     (i)  the then contents of each DDA; provided, that each such transfer
          shall be net of any minimum balance, not to exceed $5,000, as may be
          required to be maintained in the subject DDA by the bank at which
          such DDA is maintained; and

     (ii) the proceeds of all credit card charges not otherwise provided for
          pursuant hereto. Telephone advice (confirmed by written notice) shall
          be provided to Lender on each Business Day on which any such transfer
          is made.

     (d)  Each financial institution with which a Blocked Account is
          established shall acknowledge and agree, in a manner satisfactory to
          Lender, that the amounts on deposit in such Blocked Account are the
          sole and exclusive property of Lender, that such financial
          institution has no right to setoff against such Blocked Account or
          against any other account maintained by such financial institution
          into which the contents of such Blocked Account are transferred, and
          that such financial institution shall wire, or otherwise transfer in
          immediately available funds in a manner satisfactory to Lender, funds
          deposited in the Blocked Account on a daily basis as such funds are
          collected. Borrower agrees that all payments made to the Blocked
          Account established by the Borrower or otherwise received by Lender,
          whether in respect of the Accounts of Borrower or as proceeds of
          other Collateral of the Borrower or otherwise, will be applied on
          account of the Obligations of the Borrower in accordance with the
          terms of this Agreement. Borrower agrees to pay all fees, costs and
          expenses which Borrower incurs in connection with opening and
          maintaining a Blocked Account. All of such fees, costs and expenses
          which remain unpaid pursuant to any Blocked Account Agreement with
          Borrower, to the extent same shall have been paid by Lender
          hereunder, shall constitute Advances hereunder, shall be payable to
          Lender by Borrower upon demand, and, until paid, shall bear interest
          at the highest rate then applicable to Advances hereunder. All
          checks, drafts, instruments and other items of payment or proceeds of
          Collateral delivered to Lender in kind shall be endorsed by the
          Borrower, to Lender, and, if that endorsement of any such item shall
          not be made for any reason, Lender is hereby irrevocably authorized
          to endorse the same on Borrower's behalf.

     (e)  For the purpose of this PARAGRAPH 6, Borrower irrevocably hereby
          makes, constitutes and appoints Lender (and all Persons designated by
          Lender for that purpose) as its true and lawful attorney and
          agent-in-fact (i) to endorse Borrower's name upon said items of
          payment and/or proceeds of Collateral of the Borrower and upon any
          Chattel Paper, document, instrument, invoice or similar document or
          agreement relating to any Account of Borrower or goods pertaining
          thereto; (ii) to take control in any manner of any item of payment or
          proceeds thereof; (iii) to have access to any lock box or postal box
          into which any of the Borrower's mail is deposited; and (iv) open and
          process all mail addressed to any Borrower and deposited therein;
          provided, however, that Lender shall not exercise any such powers
          described in SUBPARAGRAPHS (i) AND (ii) OF PARAGRAPH 6(e) (except for
          routine lock box payments/proceeds) unless and until an Event of
          Default has occurred.

     (f)  Lender may, at any time and from time to time after the occurrence of
          an Event of Default, whether before or after notification to any
          Account Debtor and whether before or after the maturity of any of the
          Obligations, (i) enforce collection of any of the Borrower's Accounts
          or contract rights by suit or otherwise; (ii) exercise

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
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<PAGE>   18

          all of the Borrower's rights and remedies with respect to proceedings
          brought to collect any Accounts; (iii) surrender, release or exchange
          all or any part of any Accounts of the Borrower, or compromise or
          extend or renew for any period (whether or not longer than the
          original period) any indebtedness thereunder; (iv) sell or assign any
          Account of Borrower upon such terms, for such amount and at such time
          or times as Lender deems advisable; (v) prepare, file and sign the
          requisite Borrower's name on any proof of claim in bankruptcy or
          other similar document against any Account Debtor indebted on an
          Account of such Borrower; and (vi) do all other acts and things which
          are necessary, in Lender's sole discretion, to fulfill each
          Borrower's Obligations under this Agreement and to allow Lender to
          collect the Accounts. In addition to any other provision hereof,
          Lender may at any time on or after the occurrence of an Event of
          Default, at the Borrower's sole expense, notify any parties obligated
          on any of the Accounts of the Borrower to make payment directly to
          Lender of any amounts due or to become due thereunder.

     (g)  For the purpose of determining the Borrowing Base hereunder, Lender
          shall, upon receipt by Lender at its office in Chicago, Illinois, of
          cash or other immediately available funds from collections of items
          of payment and proceeds of any Collateral, apply the whole or any
          part of such collections or proceeds against the Obligations in such
          order as Lender shall determine in its sole discretion or such order
          as may be required by applicable law.

     (h)  Immediately upon a Borrower's receipt of any portion of the
          Collateral evidenced by an agreement, Instrument or Document
          including, without limitation, any Chattel Paper, Borrower shall
          deliver the original thereof to Lender together with an appropriate
          endorsement or other specific evidence of assignment thereof to
          Lender (in form and substance acceptable to Lender). If an
          endorsement or assignment of any such items shall not be made for any
          reason, Lender is hereby irrevocably authorized, as such Borrower's
          attorney and agent-in-fact, to endorse or assign the same on
          Borrower's behalf.

     (i)  PAYMENT OF OBLIGATIONS. Upon the maturity (whether by acceleration or
          otherwise) of any of the Obligations under this Agreement or any of
          the other Loan Documents, the Lender shall be entitled to immediate
          payment of such Obligations without further application to or order
          of the Bankruptcy Court.

     (j)  NO DISCHARGE; SURVIVAL OF CLAIMS. The Borrower agrees that (i) its
          Obligations hereunder shall not be discharged by the entry of an
          order confirming a Reorganization Plan (and the Borrower pursuant to
          Section 1141(d)(4) of the Bankruptcy Code, hereby waives any such
          discharge) and (ii) the Superpriority Claim granted to the Lender
          pursuant to the Orders and described in paragraph 3 and the security
          interests and Liens granted to the Lender pursuant to the Orders and
          described in paragraph 3 shall not be affected in any manner by the
          entry of an order confirming a Reorganization Plan.

     (k)  USE OF PROCEEDS. Borrower shall use the initial proceeds of the Loans
          provided by Lender to Borrower hereunder only in accordance with
          Borrower's existing budget as approved by Lender for: (a) payments to
          existing lenders under that certain revolving loan facility granted
          by Fleet Retail Finance Inc. d/b/a BankBoston Retail Finance, Inc. as
          agent for a syndicate of lenders and (b) costs, expenses and fees in
          connection with the preparation, negotiation, execution and delivery
          of this Agreement and the other Loan Documents. All other Loans made
          or Letters of Credit provided by Lender to Borrower pursuant to the
          provisions hereof shall be used by Borrower only for general
          operating, working capital and other proper corporate purposes of
          Borrower not otherwise prohibited by the terms hereof. None of the
          proceeds will be used, directly or indirectly, for the purpose of
          purchasing or carrying any margin security or for the purposes of
          reducing or retiring any Indebtedness which was originally incurred
          to purchase or carry any margin security or for any other purpose
          which might cause any of the Loans to be considered a "purpose
          credit" within the meaning of Regulation G of the Board of Governors
          of the Federal Reserve System, as amended.

7.       SCHEDULES AND REPORTS.

     (a)  Within five (5) days after the close of each calendar week, and at
          such other times as may be requested by Lender from time to time
          hereafter, Borrower shall deliver to Lender a Borrowing Base
          certificate for such week, which shall include calculations of the
          Borrowing Base (excluding reserves but including calculations

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
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<PAGE>   19

          of Eligible Accounts, Eligible Inventory, Eligible Liquidation
          Inventory, Clearance Inventory, and Eligible Liquidation Real Estate)
          and shall otherwise be in form and substance satisfactory to Lender
          together with (i) an aged trial balance of Borrower's accounts that
          are payable as of the end of such week and (ii) a schedule
          identifying by age each Account a reconciliation thereof to the above
          Borrowing Base calculations. At such times as may be requested by
          Lender from time to time hereafter, Borrower shall deliver to Lender
          (A) such additional schedules, certificates, reports and information
          with respect to the Collateral as Lender may from time to time
          require and (B) a collateral assignment of any or all items of
          Collateral to Lender. Lender, through its officers, employees or
          agents, shall have the right, at any time and from time to time in
          Lender's name, in the name of a nominee of Lender or in Borrower's
          name, to verify the validity, amount or any other matter relating to
          any of the Accounts, by mail, telephone, telegraph or otherwise.
          Borrower shall reimburse Lender, on demand, for all costs, fees and
          expenses incurred by Lender in this regard.

     (b)  Without limiting the generality of the foregoing, Borrower shall
          deliver to Lender, at least once a month each of the following (each
          in such form as Lender from time to time may specify and (except as
          otherwise provided below) certified as to the accuracy thereof by any
          two of the following persons: President, Treasurer, Chief Financial
          Officer, or Controller of Borrower):

     (i)  Within fifteen (15) days after the end of each month:

                          (A) A certificate (signed by the Borrower's President
             or Chief Financial Officer) concerning the Borrower's Inventory.

                          (B) A written versus delivered sales summary.

                          (C) A monthly Inventory turns by department and by
             category report.

                          (D) A comparison of markets Gross Margin by category.

                          (E) Major sales summary - sales totals by SKU range
             category.

                          (F) Deposit balances aging schedule summary/total page
             by region.

                          (G) "NAS" summary report by location by division.

     (ii) Within twenty (20) days after the end of the previous month:

                          (A) Reconciliation of the above described Inventory
             certificate (paragraph 7(c)(i)(A)) to Availability and to the
             general ledger as of the end of the subject month.

                          (B) A Gross Margin reconciliation.

                          (C) An aging of the Borrower's accounts payable.

                          (D) A store activity report.

                          (E) An internally prepared financial statement of the
             Borrower's financial condition and the results of its operations
             for, the period ending with the end of the subject month, which
             financial statement shall include, at a minimum, a balance sheet,
             income statement (on a regional and on a "consolidated" basis),
             detailed account of capital expenditures and comparison of same
             store sales for the corresponding month of the then immediately
             previous year, as well as to the Borrower's business plan provided
             to Lender, certified as to the accuracy thereof and compliance with
             GAAP (subject to year-end audit adjustments) by any two (2) of the
             following officers: the President, Chief Executive Officer, the
             Chief Accounting Officer, the Chief Financial Officer, and
             Treasurer.

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
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<PAGE>   20

(c)      The Borrower shall cause the Borrower's President and Chief Financial
         Officer, respectively, to provide such Person's certificate with those
         monthly statements to be furnished pursuant to this PARAGRAPH 7, which
         certificate shall:

                          (A) Indicate that the subject statement was prepared
             in accordance with GAAP consistently applied and presents fairly
             the financial condition of the Borrower at the close of, and the
             results of the Borrower's operations and capital expenditures
             schedule or cash flows, as applicable, for, the period(s) covered,
             subject, however to the following:

                                       (i) usual year end adjustments (this
                          exception shall not be included in the certificate
                          which accompanies any annual statement).

                                       (ii) material accounting changes (in
                          which event, such certificate shall include a schedule
                          (in reasonable detail) of the effect of each such
                          material accounting change).

                          (B) Indicate either that (i) no Event of Default has
             occurred or ( ii) if such an event has occurred, its nature (in
             reasonable detail) and the steps (if any) being taken or
             contemplated by the Borrower to be taken on account thereof.

                          (C) Include calculations concerning the Borrower's
             compliance (or failure to comply) at the date of the subject
             statement with each of the financial performance covenants included
             in PARAGRAPH 10.3.

(d)      Borrower shall immediately notify Lender of any event causing loss or
         depreciation in value of its Inventory (other than normal depreciation
         occurring in the ordinary course of business). Further, Lender shall
         perform or arrange for quarterly Inventory appraisals at the sole cost
         and expense of Borrower.

(e)      As soon as practicable, and in any event no later than 30 days prior to
         the end of the last period set forth on the Budget attached hereto as
         EXHIBIT F, Borrower shall furnish to the Lender an updated Budget,
         which shall be in form and substance satisfactory to Lender, and
         Borrower shall make its senior officers available to discuss the same
         with the Lender upon the Lender's reasonable request.

(f)      All schedules, certificates, reports and assignments and other items
         delivered by Borrower to Lender hereunder shall be in such form and
         contain such information as Lender shall reasonably request. Borrower
         shall deliver from time to time such other schedules and reports
         pertaining to the Collateral as Lender may reasonably request.

(g)      Borrower shall deliver to Lender, within the period specified, those
         additional reports specified in PARAGRAPH 10.1.

         8. TERMINATION. This Agreement shall be in effect from the date hereof
until the earlier of: (i) the date occurring twenty-seven (27) months from the
date hereof or (ii) the effective date of a Reorganization Plan, unless sooner
terminated pursuant to the terms hereof (the "Term") at which time the
Obligations shall become due and payable. If one or more of the events specified
in SUBPARAGRAPHS (i) OR (ii) above occurs, this Agreement shall terminate on the
date thereafter that the Obligations are paid in full; provided, however, that
the security interests and liens created under the Loan Documents shall survive
such termination until the date upon which payment and satisfaction in full of
the Obligations shall have occurred. At such time as the Borrower has repaid all
of the Obligations and this Agreement has terminated, (i) Borrower shall deliver
to Lender a release, in form and substance reasonably satisfactory to Lender, of
all obligations and liabilities of Lender and its officers, directors,
employees, agents, parents, subsidiaries and affiliates to Borrower, and if
Borrower is obtaining new financing from another lender, Borrower shall deliver
its indemnification of Lender, in form and substance satisfactory to Lender, for
checks which Lender has credited to Borrower's account, but which subsequently
are dishonored for any reason and (ii) upon Borrower's request, Lender shall
deliver to Borrower a release in form and substance reasonably satisfactory to
Borrower.

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 105 of 128

<PAGE>   21

9.       WARRANTIES AND REPRESENTATIONS.
         ------------------------------

9.1      GENERAL WARRANTIES AND REPRESENTATIONS. Borrower warrants and
         represents that at all times during the Term this Agreement:

(a)      Borrower is a corporation duly organized and existing and in good
         standing under the laws of the state of its incorporation and is
         qualified or licensed to do business in all other countries, states and
         provinces the laws of which require Borrower to be so qualified or
         licensed; Borrower does not have any Subsidiary except as set forth on
         the Information Certificate.

(b)      Borrower has good, indefeasible and merchantable title to and ownership
         of the Collateral, free and clear of Liens, except those of Lender and
         Permitted Liens; the Equipment is in good operating condition and
         repair and has not been permitted to become a fixture to any real
         property;

(c)      Except as set forth in the SCHEDULE 9.1(C) hereto, Borrower is not a
         party to any contract, lease, license agreement or other agreement or
         subject to any charge, corporate restriction, judgment, decree or order
         which could reasonably be expected to have a Material Adverse Effect,
         and is not a party to any labor dispute, and there are no strikes or
         walkouts relating to any labor contract, and no such contract is
         scheduled to expire during the Term; each material license is in full
         force and effect and no event has occurred or failed to occur which
         with the giving of notice or passage of time or both would constitute a
         default under any such license;

(d)      Borrower is not in violation of any applicable statute, regulation or
         ordinance of any governmental entity, or of any agency thereof, which
         could reasonably be expected to have a Material Adverse Effect;

(e)      Other than the filing of the Voluntary Petition, Borrower is not in
         default under the G.E. Capital Agreement and except as set forth on
         SCHEDULE 9.1(E), Borrower is not in default under its Real Property
         Leases;

(f)      Borrower has not received any notice to the effect that it is not in
         full compliance with any of the requirements of ERISA, and the
         regulations promulgated thereunder and, to the best knowledge of
         Borrower's executive officers, there exists no event described in
         Section 4043(b)(3) thereof ("REPORTABLE EVENT");

(g)      Borrower has filed all federal, state and local tax returns and other
         reports it is required by law to file and has paid, to the extent due
         and payable, all taxes, levies, assessments, charges, liens, claims or
         encumbrances upon or relating to the Collateral, the Obligations, its
         employees, payroll, income, and gross receipts, its ownership or use of
         any of its assets, and any other aspect of its business (collectively,
         the "CHARGES");

(h)      The offices or locations where Borrower keeps the Collateral and books
         and records concerning the Collateral, including, without limitation,
         computer programs, printouts and other computer materials, are at the
         locations set forth on SCHEDULE 9.1(h) hereto;

(i)      The addresses specified on SCHEDULE 9.1(h) hereto include and designate
         Borrower's chief executive office, chief place of business and other
         offices and places of business and are the Borrower's sole offices and
         places of business;

(j)      Borrower has not, during the preceding five (5) years, been known as or
         used any other corporate, trade or fictitious name, except as disclosed
         on SCHEDULE 9.1(j) hereto;

(k)      Borrower has the right and power and is duly authorized and empowered
         to enter into, execute, deliver and perform this Agreement and the
         other Agreements, and its officers executing and delivering the Loan
         Documents are duly authorized and empowered to do so;

(l)      The execution, delivery and performance by Borrower of the Loan
         Documents shall not, by the lapse of time, the giving of notice or
         otherwise, constitute a violation of any applicable law or a breach of
         any provision con-

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 106 of 128

<PAGE>   22

         tained in its Articles or Certificate of Incorporation or By-Laws or
         contained in any agreement, instrument or document to which it is now a
         party or by which it is bound;

(m)      Borrower has, and is current and in good standing with respect to, all
         governmental approvals, permits, certificates, inspections, consents
         and franchises necessary to continue to conduct its business as
         heretofore conducted, and to own or lease and operate the properties
         now owned or leased by it;

(n)      Intentionally Omitted.

(o)      The Financials as set forth on SCHEDULE 9.1(o)(l) hereto have been
         prepared in accordance with GAAP and fairly present the assets,
         liabilities and financial condition and results of operations of
         Borrower and such other Persons described therein as of the dates
         thereof; there are no omissions or other facts or circumstances which
         are or may be material and no event has occurred since the date of the
         Financials and is continuing which could reasonably be expected to have
         a Material Adverse Effect other than those which customarily occur as a
         result of events leading up to and following the commencement of a
         proceeding under Chapter 11 of the Bankruptcy Code and the commencement
         of the Bankruptcy Case; there exists no equity or long term investments
         in, or outstanding advances to, any Person not reflected in the
         Financials; except for trade payables arising in the ordinary course of
         its business since the dates reflected in the Financials and except as
         disclosed on SCHEDULE 9.1(o)(2) hereto and in the Financials, Borrower
         does not have any actions or proceedings pending or any Indebtedness or
         guaranteed the obligations of any other Person;

(p)      The execution and delivery of the Loan Documents by Borrower does not
         directly or indirectly violate or result in a violation of Section 7 of
         the Securities and Exchange Act of 1934, as amended, or any regulations
         issued pursuant thereto, including, without limitation, Regulations G,
         U, T and X of the Board of Governors of the Federal Reserve System, and
         Borrower does not own or intends to purchase or carry any "margin
         security" as defined in said Regulations;

(q)      Intentionally Omitted.

(r)      Borrower has sufficient personnel and possesses adequate assets,
         licenses, patents, patent applications, copyrights, trademarks and
         trade names to continue to conduct its business as heretofore conducted
         by it, and all such licenses, patents, patent applications, copyrights,
         trademarks and trade names are listed on SCHEDULE 9.1(r) hereto;

(s)      SCHEDULE 9.1(s) hereto lists all owned and leased real property and,
         except as described in SCHEDULE 9.1(s), Borrower is not a party to any
         contract or agreement for the sale, transfer, assignment or other
         disposition of the real property or any portion thereof or interest
         therein;

(t)      The Liens granted to Lender under this Agreement and the other Loan
         Documents constitute valid and perfected first priority liens and
         security interests in and upon the Collateral subject only to the Liens
         permitted under paragraph 10.2(l) hereof. Borrower has good and
         marketable title to all of its properties and assets subject to no
         liens, mortgages, pledges, security interests, encumbrances or charges
         of any kind, except those granted to Lender and such others as are
         specifically permitted under paragraph 10.2(l) hereof.

(u)      No event has occurred other than the commencement of the Bankruptcy
         Case since December 31, 1998, and is continuing which has had or could
         reasonably be expected to have a Material Adverse Effect;

(v)      Except as disclosed in SCHEDULE 9.1(v), all premises and facilities
         owned, leased, used or operated by Borrower or any Subsidiary or, to
         the knowledge of any of the Borrower's executive officers, after a
         reasonable investigation, any predecessor in interest, have been, and
         continue to be, owned, leased, used or operated in compliance in all
         material respects with all applicable Environmental Laws. SCHEDULE
         9.1(v) identifies with respect to Borrower and each Subsidiary, or, to
         the knowledge of the Borrower's executive officers, after a reasonable
         investigation, any predecessor in interest (i) all environmental
         audits, assessments or occupational health stud-

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                                 Page 107 of 128

<PAGE>   23

         ies undertaken by, or at the direction of, governmental agencies; (ii)
         any claim, or complaint concerning environmental matters; and (iii) all
         permits issued under any Environmental Laws;

(w)      No broker or finder acting on behalf of Borrower brought about the
         obtaining, making or closing of the loans pursuant to this Agreement
         and Borrower has no obligation to any other Person in respect of any
         finder's or brokerage fees in connection with the loans contemplated by
         this Agreement;

(x)      There has been no change in the credit terms or policies which Borrower
         offers to its customers from those disclosed to Lender prior to the
         date of this Agreement;

(y)      No information contained in the Loan Documents, the Financials or any
         written statement furnished by or on behalf of Borrower pursuant to the
         terms of this Agreement, which has previously been delivered to Lender,
         contains any untrue statement of a material fact or omits to state a
         material fact necessary to make the statements contained herein or
         therein not misleading at the time and in light of the circumstances
         under which made.

(z)      Except for the Bankruptcy Case there are no actions, suits, claims,
         investigations or proceedings which are pending or, to the best
         knowledge of Borrower's executive officers, threatened, against or
         affecting Borrower, its assets, goodwill or business or any other
         Person which could reasonably be expected to have a Material Adverse
         Effect or would impair the ability of Borrower to perform its
         obligations under the Loan Documents or would impair the Lender's
         ability to enforce any Obligations or realize upon any Collateral;

(aa)     On the date of the making of the initial Loans or the issuance of the
         initial Letters of Credit hereunder, whichever first occurs, the
         Interim Order will have been entered and will not have been stayed,
         amended, vacated, reversed or rescinded. On the date of the making of
         any Loan or the issuance of any Letter of Credit, the Interim Order or
         the Final Order, as the case may be, shall have been entered and shall
         not have been amended, stayed, vacated, reversed or rescinded. Upon the
         maturity (whether by the acceleration or otherwise) of any of the
         Obligations of the Borrower hereunder and under the other Loan
         Documents, the Lender shall be entitled to immediate payment of such
         Obligations, and to enforce the remedies provided for hereunder,
         without further application to or order by the Bankruptcy Court.

9.2      ACCOUNT WARRANTIES AND REPRESENTATIONS. With respect to its Accounts,
         Borrower warrants and represents to Lender that Lender may rely, in
         determining which Accounts listed on any schedule of Accounts are
         Eligible Accounts, on all statements or representations made by
         Borrower on or with respect to any such schedule and, unless otherwise
         indicated in writing by Borrower, that:

(a)      They are genuine, are in all respects what they purport to be, are not
         evidenced by a judgment and are evidenced by executed original
         instruments, agreements, contracts, or documents, which will be
         delivered to Lender upon request therefor;

(b)      They represent undisputed bona fide transactions completed in
         accordance with the terms and provisions contained in any documents
         related thereto;

(c)      The face amounts shown on any schedule of Accounts provided to Lender
         and all invoices and statements delivered to Lender with respect to any
         Account are actually and absolutely owing to a Borrower and are not
         contingent for any reason;

(d)      To the best knowledge of the Borrower's executive officers, there are
         no setoffs, counterclaims or disputes existing or asserted with respect
         thereto and Borrower has not made any agreement with any Account Debtor
         thereunder for any deduction therefrom, except discounts or allowances
         allowed by such Borrower in the ordinary course of its business for
         prompt payment, all of which discounts and allowances are either (x)
         reflected in the calculation of the face amount of the invoices to
         which such discounts or allowances relate, or (y) evidenced on a
         general ledger account of such Borrower;

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
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<PAGE>   24

(e)      To the best knowledge of the Borrower's executive officers, there are
         no facts, events or occurrences which in any way impair the validity or
         enforcement thereof or tend to reduce the amount payable thereunder
         from the invoice face amount shown on any schedule of Accounts and on
         all contracts, invoices and statements delivered to Lender with respect
         thereto;

(f)      To the best knowledge of the Borrower's executive officers, all Account
         Debtors thereunder (i) had the capacity to contract at the time any
         contract or other document giving rise to the Account was executed and
         (ii) are Solvent;

(g)      They are not subject to any Liens, except those of Lender;

(h)      No executive officer of Borrower has knowledge of any fact or
         circumstance which would impair the validity or collectability thereof;

(i)      To the best knowledge of the Borrower's executive officers, there are
         no proceedings or actions which are threatened or pending against any
         Account Debtor thereunder which could reasonably be expected to have a
         Material Adverse Effect;

(j)      The goods giving rise thereto are not, and were not at the time of the
         sale thereof, subject to any Liens, except those of Lender and those
         removed or terminated prior to the date hereof; and

(k)      They comply in all respects with all applicable laws and regulations,
         including, but not limited to, truth-in-lending and consumer credit
         disclosure laws and regulations and, in the case of Account Debtors who
         are subject to the Bankruptcy Code, Section 524(c) thereof.

9.3      INVENTORY WARRANTIES AND REPRESENTATIONS. With respect to its
         Inventory, Borrower warrants and represents to Lender that Lender may
         rely, in determining which items of Inventory listed on any Schedule of
         Inventory are Eligible Inventory, on all statements or representations
         made by Borrower or with respect to any such Schedule and, unless
         otherwise indicated in writing by Borrower that:

(a)      All Inventory is located on premises listed on SCHEDULE 9.1(h) hereto;

(b)      No Inventory is now, or shall at any time or times hereafter be, stored
         with a bailee, warehouseman or similar party without Lender's prior
         written consent and if Lender gives such consent, Borrower will
         concurrent therewith, cause any such bailee, warehouseman or similar
         party to issue and deliver to Lender, in form and substance acceptable
         to Lender, warehouse receipts therefor in Lender's name;

(c)      No Inventory is under consignment to any Person; and

(d)      All Inventory is currently usable or currently saleable in the normal
         course Borrower's business.

9.4      YEAR 2000 PREPAREDNESS. Borrower has not experienced, and Borrower has
         no reason to expect Borrower to experience any Material Adverse Effect
         on its operations as a result of any failure of Borrower's computer
         hardware or software applications to function at least as effectively
         with respect to dates or time periods occurring after December 31,
         1999, as such applications functioned for dates or time periods
         occurring prior to January 1, 2000.

9.5      WARRANTY AND REAFFIRMATION OF WARRANTIES AND REPRESENTATIONS; SURVIVAL
         OF WARRANTIES AND Representations. Each request for an Advance made by
         Borrower pursuant to the Loan Documents shall constitute (i) a warranty
         and representation by Borrower to Lender that there does not then exist
         an Event of Default or a Default, except as otherwise notified to the
         Lender by Borrower and (ii) a reaffirmation as of the date of said
         request of the representations and warranties of Borrower contained in
         paragraphs (a) through (j) of PARAGRAPH 9.1 and in PARAGRAPHS 9.2, 9.3
         AND 9.4 with respect to Collateral then existing. All representations
         and warranties of

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 109 of 128

<PAGE>   25

         Borrower contained in the Loan Documents shall survive the execution,
         delivery and acceptance thereof by the parties thereto and the closing
         of the transactions described therein or related thereto.

10.      COVENANTS AND CONTINUING AGREEMENTS.

10.1     AFFIRMATIVE COVENANTS. Borrower covenants that it shall:

(a)      Keep books of account and prepare financial statements and shall cause
         to be furnished to Lender the following (all of the foregoing and
         following to be kept and prepared in accordance with GAAP):

(i)      as soon as available, but not later than seven days after the date of
         this Agreement, audited consolidated financial statements of Borrower
         and the Subsidiaries as at December 31, 1998, certified by a firm of
         independent certified public accountants of recognized standing,
         reasonably acceptable to Lender and selected by Borrower (and which has
         acknowledged a letter of the type referred to in PARAGRAPH 12.4(j))
         which do not reflect changes, if any, of greater than 5% in any
         material item from those presented to Lender prior to the date of this
         Agreement;

(ii)     as soon as available, but not later than ninety (90) days after the
         close of Borrower's Fiscal Year hereafter, audited consolidated
         financial statements of Borrower and the Subsidiaries as at the end of
         such year certified by a firm of independent certified public
         accountants of recognized standing, reasonably acceptable to Lender and
         selected by Borrower (and which has acknowledged a letter of the type
         referred to in PARAGRAPH 12.4(j)), together with any management letter
         or other letters or certificates supplied by the Borrower to such
         accountants;

(iii)    concurrently with the delivery of the financial statements described in
         subparagraph (ii) above, (a) a statement in reasonable detail showing
         the calculations used in determining the financial covenants, and (b) a
         certificate of such certified public accountants certifying to Lender
         that, based upon their examination of the affairs of Borrower performed
         in connection with the preparation of said financial statements, they
         are not aware of the existence of any condition or event which
         constitutes or would, upon notice or lapse of time or both, constitute
         an Event of Default or, if they are aware of such condition or event,
         the nature thereof;

(iv)     as soon as available, but not later than twenty-five (25) days after
         the end of each month thereafter, unaudited interim internal,
         consolidating and consolidated income statements, an unaudited internal
         consolidated balance sheet, an unaudited internal consolidated
         statement of cash flows of Borrower and its Subsidiaries as at the end
         of the portion of the Borrower's Fiscal Year then elapsed and a
         reconciliation of Borrower's actual cash flow results in relation to
         its cash flow budget as submitted to Lender together with: (a) a
         statement in reasonable detail showing the calculations used in
         determining the financial covenants, and (b) the certification of
         Borrower's principal financial officer that all such financial
         statements were prepared in accordance with GAAP (subject to normal
         year-end adjustments and the absence of footnotes) and fairly present
         the financial position and results of operations of the Borrower for
         such period;

(v)      as soon as possible, but not less than thirty (30) days prior to each
         ninety-day period during the Term, a copy of Borrower's cash flow
         budget for such ninety-day period, in form and substance satisfactory
         to Lender;

(vi)     such other data and information (financial and otherwise) as Lender,
         from time to time, may reasonably request, bearing upon or related to
         the Collateral, Borrower's financial condition or results of
         operations;

(b)      Promptly upon, but in no event later than three Business Days after,
         Borrower's learning thereof, inform Lender, in writing, of (i) any
         material delay in its performance of any of its obligations to any
         Account Debtor and of any assertion of any material claims, offsets or
         counterclaims by any Account Debtor and of any material allowances,
         credits or other monies granted by any Borrower to any Account Debtor;
         (ii) all material adverse information relating to the financial
         condition of any Account Debtor; (iii) any facts relating to any
         Ac-

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                                 Page 110 of 128

<PAGE>   26

         count or Inventory which would render untrue any representation or
         warranty made pursuant to PARAGRAPHS 9.2 OR 9.3 hereof with respect to
         such Account or Inventory; and (iv) any litigation affecting Borrower,
         whether or not the claim is considered by Borrower to be covered by
         insurance, and of the institution of any suit or administrative
         proceeding which litigation, suit or administrative proceeding could
         reasonably be expected to have a Material Adverse Effect;

(c)      Keep and maintain the Equipment in good operating condition and repair;
         make all necessary replacements thereof so that the value and operating
         efficiency thereof shall at all times be maintained and preserved;
         promptly inform Lender of any additions to or deletions from the
         Equipment; and prevent any such Equipment in excess of $50,000 in the
         aggregate from becoming a fixture to real estate or accession to other
         personal property;

(d)      Pay, and cause its Subsidiaries to pay, promptly when due, all of the
         Charges and promptly discharge any liens, encumbrances or other claims
         against the Collateral;

(e)      Maintain, and cause each Subsidiary to maintain, such insurance as may
         be required by law and such other insurance to such extent and against
         such hazards and liabilities as is customarily maintained by companies
         similarly situated, and (i) include Lender as an additional insured on
         all liability policies and (ii) provide Lender with a loss payee
         endorsement in favor of the Lender satisfactory to the Lender;

(f)      Comply, and cause each Subsidiary to comply, strictly and in all
         respects with all applicable Environmental Laws, notify Lender, and
         cause each Subsidiary to notify Lender, promptly in the event of any
         Release of any Hazardous Substance reportable under Section 103 of
         CERCLA upon any premises owned or operated by any Borrower or any
         Subsidiary, and promptly forward, and cause each Subsidiary to promptly
         forward, to Lender a copy of any order, notice, permit, application, or
         any other communication or report in connection with any such Release
         of any Hazardous Substance or any other matter relating to the
         Environmental Laws as they may affect such premises. Borrower shall
         indemnify Lender and hold Lender harmless from and against any loss,
         liability, damage or expense, including attorneys' fees, suffered or
         incurred by Lender, whether as mortgagee pursuant to any mortgage or
         leasehold mortgage, as mortgagee in possession, or as successor in
         interest to Borrower or any of its Subsidiaries as owner or lessee of
         any premises by virtue of foreclosure or acceptance of deed in lieu of
         foreclosure (i) under or on account of the Environmental Laws,
         including the assertion of any lien thereunder; and (ii) with respect
         to any Release of any Hazardous Substance whether or not reportable
         under Section 103 of CERCLA affecting such premises or facility,
         whether or not the same originates or emanates from such premises or
         any contiguous real estate, including any loss of value of such
         premises as a result of a Release of any Hazardous Substance; provided,
         however, that Borrower will not be liable for such indemnification to
         Lender to the extent that any such loss, liability, damage or expense
         results from the gross negligence or willful misconduct of the Person
         who would otherwise be entitled to be indemnified pursuant to this
         PARAGRAPH 10.1(f);

(g)      Keep or cause to be kept in full force and effect each material
         license.

(h)      Furnish to Lender (i) promptly after the filing thereof with the
         Commission, a copy of each report, notice or other filing, if any, by
         Borrower with the Commission, and (ii) a copy of each written
         communication received by Borrower from or delivered by Borrower to the
         Commission, promptly after such receipt or delivery; and

(i)      Obtain and perfect first priority security interests on all merchandise
         sold on credit and, in the case of Account Debtors who are subject to
         the Bankruptcy Code, to the extent Borrower accepts payment from such
         Account Debtor, with respect to obligations incurred prior to the
         Account Debtor becoming subject to the Bankruptcy Code, require
         compliance with respect to Bankruptcy Code Section 524(c) thereunder.

(j)      Permit representatives of Lender, from time to time, as often as may be
         reasonably requested, to visit and inspect all properties of Borrower
         for all reasonable purposes to protect the interests, financial or
         otherwise, of the Lender under the Loan Documents.

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 111 of 128
<PAGE>   27

10.2     NEGATIVE COVENANTS. Without Lender's prior written consent, which
         Lender may or may not in its sole discretion give, Borrower covenants
         that it shall not:

(a)      Merge or consolidate with or acquire any Person;

(b)      Make any investment other than in the ordinary course of its business;

(c)      Declare or pay dividends upon any of its capital stock or make any
         distributions of its property or assets; provided that a Subsidiary may
         declare or pay dividends upon its stock to Borrower;

(d)      Redeem, retire, purchase or otherwise acquire, directly or indirectly,
         any of its capital stock, or make any material change in its capital
         structure or in any of its business objectives, purposes and operations
         which might in any way adversely affect the repayment of the
         Obligations;

(e)      Enter into, or be a party to, any transaction with any Affiliate,
         except in the ordinary course of and pursuant to the reasonable
         requirements of its business and upon fair and reasonable terms which
         are fully disclosed to Lender and are no less favorable than would be
         obtained in a comparable arm's length transaction with a Person not an
         Affiliate;

(f)      Guarantee or otherwise, in any way, become liable with respect to the
         obligations or liabilities of any Person except (i) its Affiliates'
         obligations to Lender and (ii) by endorsement of instruments or items
         of payment for deposit to its general account or for delivery to Lender
         on account of the Obligations;

(g)      Except as otherwise expressly permitted in the Loan Documents or with
         respect to Permitted Sale Assets, encumber, pledge, mortgage, grant a
         security interest in, assign, sell (except for the sale of inventory
         and property in the ordinary course of business), lease or otherwise
         dispose of or transfer, whether by sale, merger, consolidation,
         liquidation, dissolution, or otherwise, any of its assets; provided,
         however, that the terms and conditions of any of the foregoing actions
         with respect to Permitted Sale Assets must be satisfactory to Lender
         and the proceeds thereof must be applied in accordance with PARAGRAPH
         5(a);

(h)      Make any loans or advances of money to any Person (other than
         intercompany loans between Borrower and Borrowing Subsidiaries),
         including, without limitation, its employees or Affiliates (other than
         salary and routine travel or expense account advances made in the
         ordinary course of business) or permit the annual salary and bonus,
         including any stock option or incentive plans, to its officers to
         exceed the amounts set forth in SCHEDULE 10.2(H) except as such amounts
         and all other direct and indirect remuneration may be adjusted for cost
         of living increases, without the prior written consent of Lender;

(i)      Make Capital Expenditures (including Capital Leases) during any Fiscal
         Year, which, in the aggregate, exceed $2,000,000;

(j)      Remove its books and records and/or the Collateral from the locations
         set forth in SCHEDULE 9.1(H) or keep any of such books and records
         and/or the Collateral at any other office(s) or location(s) unless (i)
         it gives Lender written notice thereof and of the new location of said
         books and records and/or the Collateral at least thirty (30) days prior
         thereto and (ii) the other office or location is within the continental
         United States of America;

(k)      Create, incur, assume or have outstanding any Indebtedness, except: (i)
         Indebtedness owing to Lender; (ii) Indebtedness incurred prior to the
         Filing Date; or (iii) Indebtedness incurred by it subsequent to the
         Filing Date in the ordinary course of business and in accordance with
         the Budget;

(l)      Create or permit any Lien on any of its properties or assets except:
         (i) presently existing or hereinafter created Liens in favor of Lender;
         and (b) Permitted Liens;

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
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<PAGE>   28

(m)      Create any new Subsidiaries or permit any Subsidiary to incur
         Indebtedness or other fixed or contingent obligations of more than
         $10,000 in any Fiscal Year;

(n)      Make any payment of any part or all of any Subordinated Debt or take
         any action or omit to take any action in respect of any Subordinated
         Debt, except in accordance with the agreements existing as of the date
         hereof giving rise to such Subordinated Debt, which agreements have
         been provided to the Lender and shall not be amended, modified or
         altered in any manner without the prior written consent of the Lender;

(o)      Incur, create, assume, suffer or exist or permit any other
         Superpriority Claim which is PARI PASSU with or senior to the claims of
         the Lender against the Borrower hereunder, except for the Carve-Out, or
         apply to the Bankruptcy Court for the authority to do so;

(p)      File, support or endorse any Reorganization Plan that does not provide
         for the immediate and full payment of the Obligations upon confirmation
         unless Lender has given prior written consent to any such plan;

(q)      Engage in any business other than the business in which it is currently
         engaged or a business reasonably related thereto;

(r)      Close any stores operated by Borrower except as set forth on SCHEDULE
         10.2(R) without Lender's consent, which consent shall not be
         unreasonably withheld or delayed;

(s)      Open any new retail stores without Lender's consent, which consent
         shall not be unreasonably withheld;

(t)      Amend the G.E. Capital Agreement.

10.3     FINANCIAL COVENANTS.

(a)      Borrower shall continuously operate its business in full compliance
         with its Budget as provided to, and approved by, Lender.

(b)      Borrower shall maintain the minimum ratio of Inventory (valued in
         accordance with GAAP at the lower of cost, calculated on a first-in,
         first-out basis, or market) to post-petition trade payables specified
         below for each of the following periods:

                           WEEK ENDING                            RATIO
                           -----------                            -----
                           March 3, 2000                          3.52 to 1.00
                           March 31, 2000                         2.65 to 1.00
                           April 28, 2000                         3.50 to 1.00

10.4     PAYMENT OF CHARGES AND CLAIMS.

(a)      If Borrower, at any time or times hereafter, shall fail to pay the
         Charges when due or promptly obtain the discharge of such Charges or of
         any Lien against the Collateral, subject to the provisions of PARAGRAPH
         10.4(b) below, Lender may, without waiving or releasing any obligation
         or liability of Borrower hereunder or any Event of Default, in its sole
         discretion, at any time or times thereafter, make such payment, or any
         part thereof, or obtain such discharge and take any other action with
         respect thereto which Lender deems advisable. All sums so paid by
         Lender and any expenses, including reasonable attorneys' fees, court
         costs, expenses and other charges relating thereto, shall be payable,
         upon demand, by Borrower to Lender and shall be additional Obligations
         hereunder secured by the Collateral.

(b)      Borrower may in good faith contest, by proper legal actions or
         proceedings, the validity or amount of any Charges or claims, and
         provided it gives Lender advance notice of its intention to contest the
         validity or amount of any such Charge or claim, Lender will forebear
         from making any payment or otherwise obtaining the discharge of such
         Charge or claim if at the time of the commencement of any such action
         or proceeding,

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 113 of 128

<PAGE>   29

         and during the pendency thereof (i) no Event of Default shall have
         occurred and be continuing, (ii) reserves with respect thereto are
         maintained on the books of Borrower in an amount acceptable to Lender,
         (iii) such contest operates to suspend collection of the contested
         Charges or claims and is maintained and prosecuted continuously with
         diligence, (iv) none of the Collateral will be subject to forfeiture or
         loss of any Lien in favor of Lender by reason of the institution or
         prosecution of such contest, (v) no Lien shall exist for such Charges
         or claims during such action or proceeding, (vi) Borrower shall
         promptly pay or discharge such contested Charges and all additional
         charges, interests, penalties and expenses, if any, and shall deliver
         to Lender evidence acceptable to Lender of such compliance, payment or
         discharge, if such contest is terminated or discontinued adversely to
         Borrower, and (vii) Lender has not advised Borrower in writing that
         Lender reasonably believes that non-payment or non-discharge thereof
         would have a Material Adverse Effect.

11.      EVENTS OF DEFAULT; RIGHTS AND REMEDIES ON DEFAULT.

11.1     EVENTS OF DEFAULT. The occurrence of any one or more of the following
         events shall constitute an "EVENT OF DEFAULT".

(a)      Borrower fails to pay the Obligations when due and payable or declared
         due and payable;

(b)      Lender notifies Borrower that the outstanding balance of the Advances
         exceeds the limitation set forth under PARAGRAPH 2.1(a) and such
         condition is not corrected within two (2) Business Days after such
         notice;

(c)      Borrower fails or neglects to perform, keep or observe any of the
         provisions of PARAGRAPHS 10.2 AND 10.3;

(d)      Borrower or any Affiliate fails to perform, keep or observe any other
         term, provision, condition, covenant, warranty or representation
         contained in the Loan Documents, which is required to be performed,
         kept or observed by Borrower or any Affiliate, and such failure is not
         cured to Lender's satisfaction within fifteen (15) days after the
         sooner to occur of the Borrower's receipt of notice of such failure
         from Lender or the date on which such failure becomes known to any
         officer of Borrower but provided such failure is capable of being cured
         within such 15 day period;

(e)      A default shall occur under any agreement, document or instrument,
         other than the Loan Documents, to which Borrower is a party, the
         consequences of which could have a Material Adverse Effect;

(f)      Any statement, report, financial statement or certificate made or
         delivered by Borrower, or any of its officers, employees or agents, to
         Lender is untrue, incomplete or incorrect in any material respect;

(g)      There shall occur any material uninsured damage to, or loss, theft, or
         destruction of, any of the Collateral in excess of $50,000 in the
         aggregate;

(h)      The Collateral or any other assets of Borrower are attached, seized,
         levied upon or subjected to a writ or distress warrant, or come within
         the possession of any receiver, trustee, custodian or assignee for the
         benefit of creditors and the same is not cured within forty-five (45)
         days thereafter; an application is made by any Person, other than
         Borrower, for the appointment of a receiver, trustee, or custodian for
         any assets of Borrower and the same is not dismissed within forty-five
         (45) days after the application therefor;

(i)      The filing of any plan of reorganization with respect to the Case which
         does not provide for payment in cash in full of the Obligations on or
         before the effective date of such plan;

(j)      Borrower ceases to conduct its business as now conducted or is
         enjoined, restrained or in any way prevented by court order from
         conducting all or any material part of its business affairs; a petition
         under any section or chapter of the Bankruptcy Code and such
         injunction, restraint or petition is not dismissed within forty-five
         (45) days after the entry or filing thereof;

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<PAGE>   30

(k)      A notice of lien, levy or assessment is filed of record with respect to
         all or any assets of Borrower by the United States, or any department,
         agency or instrumentality thereof, or by any state, county, municipal
         or other governmental agency, including, without limitation, the
         Pension Benefit Guaranty Corporation, or if any taxes or debts owing at
         any time or times hereafter to any one of these becomes a lien or
         encumbrance upon any assets of Borrower and the same is not released
         within thirty (30) days after the same becomes a lien or encumbrance;
         provided that Borrower shall have the right to contest in good faith
         and by appropriate proceedings any such lien, levy or assessment if
         Borrower provides Lender with a bond or indemnity satisfactory to
         Lender assuring the payment of such lien, levy or assessment;

(l)      Borrower fails to (i) furnish Lender, within fifteen (15) days
         thereafter, with written notice upon the occurrence of any of the
         following events: (a) the happening of a Reportable Event with respect
         to any pension plan governed by ERISA, (b) the termination of any such
         plan, (c) the appointment of a trustee by an appropriate United States
         District Court to administer any such plan, or (d) the institution of
         any proceedings by the Pension Benefit Guaranty Corporation to
         terminate any such plan or to appoint a trustee to administer any such
         plan; or (ii) notify Lender promptly upon receipt of any notice of the
         institution of any proceeding or other action which may result in the
         termination of such plan;

(m)      Any judgment or order as to a post-petition liability or debt for the
         payment of money in excess of $25,000 shall be rendered against the
         Borrower and the enforcement thereof shall not have been stayed;

(n)      Any non-money judgment or order with respect to a post-petition event
         shall be rendered against the Borrower which does or would reasonably
         be expected to (i) cause a material adverse change in the financial
         condition, business prospects, operations or assets of the Borrower,
         (ii) have a material adverse effect on the ability of the Borrower to
         perform its obligations under any Loan Document, or (iii) have a
         material adverse effect on the rights and remedies of the Lender under
         any Loan Document, and there shall be any period of 10 consecutive days
         during which a stay of enforcement of such judgment or order, by reason
         of a pending appeal or otherwise, shall not be in effect;

(o)      Except as permitted by the Orders, the Borrower shall make any
         Pre-Petition Payment other than Pre-Petition Payments authorized by the
         Bankruptcy Court and as provided for in the Budget;

(p)      Any Change of Control shall occur with respect to Borrower;

(q)      The Bankruptcy Case shall be dismissed or converted to a case under
         Chapter 7 of the Bankruptcy Code; a trustee under Chapter 7 or Chapter
         11 of the Bankruptcy Code, a responsible officer or an examiner with
         enlarged powers relating to the operation of the business (powers
         beyond those set forth in Section 1106(a)(3) and (4) of the Bankruptcy
         Code) under Section 1106(b) of the Bankruptcy Code shall be appointed
         in the Bankruptcy Case and the order appointing such trustee,
         responsible officer or examiner shall not be reversed or vacated within
         30 days after the entry thereof; or an application shall be filed by
         the Borrower for the approval of any other Superpriority Claim (other
         than the Carve-Out) in the Bankruptcy Case which is PARI PASSU with or
         senior to the claims of the Lender against the Borrower, or there shall
         arise or be granted any such PARI PASSU or senior Superpriority Claim;

(r)      The Bankruptcy Court shall enter an order or orders granting relief
         from the automatic stay applicable under Section 362 of the Bankruptcy
         Code to the holder or holders of any security interest to permit
         foreclosure (or the granting of a deed in lieu of foreclosure or the
         like) on any assets of the Borrower which have a value in excess of
         $50,000;

(s)      An order of the Bankruptcy Court shall be entered reversing, amending,
         supplementing, staying for a period in excess of 10 days, vacating or
         otherwise modifying either of the Orders;

(t)      Any judgment or order as to a post-petition liability or debt for the
         payment of money in excess of $50,000 shall be rendered against the
         Borrower and the enforcement thereof shall not have been stayed;

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<PAGE>   31

(u)      Any event shall have occurred and be continuing which could reasonably
         be expected to have a Material Adverse Effect;

(v)      The failure of Borrower, for any reason, to maintain at all times and
         materially comply with the terms of the G.E. Capital Agreement;

(w)      The occurrence of any of the foregoing Events of Default with respect
         to any guarantor of the obligations; or

(x)      The termination or attempted termination of any guaranty of the
         Obligations.

11.2     ACCELERATION OF THE OBLIGATIONS. Upon the occurrence of an Event of
         Default, all of the Obligations may, at the option of Lender and
         without demand, notice, or legal process of any kind, including without
         further order of or application to the Bankruptcy Court, be declared,
         and immediately shall become, due and payable and upon notice to the
         Borrower (with a copy to counsel for the Official Creditors' Committee
         appointed in the Case and the United States Trustee for the Southern
         District of Ohio, Western Division); Lender shall have the following
         rights and remedies without further order of or application to the
         Bankruptcy Court:

(a)      The right to terminate the financing arrangements under the Loan
         Documents;

(b)      In addition to any other rights and remedies contained in the Loan
         Documents, all of the rights and remedies under all applicable law and
         all of the rights and remedies of a secured party under the Bankruptcy
         Code, the UCC or other applicable law, all of which rights and remedies
         shall be cumulative and non-exclusive, to the extent permitted by law,
         and may be exercised, in the Lender's discretion, alternatively,
         successively, or concurrently on any one or more occasions and shall
         include, without limitation, the right to apply to a court of equity
         for an injunction to restrain a breach or threatened breach by Borrower
         of this Agreement or any of the other Loan Documents. Lender may, at
         any time or times, proceed directly against Borrower or any obligor to
         collect the Obligations without prior recourse to the Collateral.;

(c)      The right to open Borrower's mail and collect any and all amounts due
         the Borrower from Account Debtors;

(d)      The right to (i) enter upon the premises of Borrower, without any
         obligation to pay rent to Borrower, through self-help and without
         judicial process, without first obtaining a final judgment or giving
         Borrower notice and opportunity for a hearing on the validity of
         Lender's claim, or any other place or places where the Collateral is
         located and kept, and remove the Collateral therefrom to the premises
         of Lender or any agent of Lender, for such time as Lender may desire,
         in order to effectively collect or liquidate the Collateral, or (ii)
         require the Borrower, at its expense, to assemble the Collateral and
         make it available to Lender at a place to be designated by Lender, in
         its sole discretion;

(e)      The right to (i) sell or to otherwise dispose of all or any Collateral
         at public or private sale or sales, with such notice as may be required
         by law, in lots or in bulk, for cash or on credit, all as Lender, in
         its sole discretion, may deem advisable; (ii) adjourn such sales from
         time to time with or without notice; (iii) conduct such sales on
         Borrower's premises or elsewhere and use Borrower's premises without
         charge for such sales for such time or times as Lender may see fit;
         provided, however, with respect to the disposition of any Collateral,
         Lender shall provide Borrower (with a copy to counsel to the Official
         Creditors' Committee in the Case and the United States Trustee for the
         Southern District of Ohio, Western Division) with five (5) Business
         Days written notice prior to taking the action contemplated thereby.
         Lender is hereby granted a license or other right to use, without
         charge, Borrower's labels, patents, copyrights, rights of use of any
         name, trade secrets, trade names, trademarks and advertising matter, or
         any property of a similar nature, as it pertains to the Collateral, in
         advertising for sale and selling any Collateral and Borrower's rights
         under all licenses and all franchise agreements shall inure to Lender's
         benefit. Lender shall have the right to sell, lease or otherwise
         dispose of the Collateral, or any part thereof, for cash, credit or any
         combination thereof, and Lender may purchase all or any part of the
         Collateral at public or, if permitted by law, private sale and, in lieu
         of actual payment of such purchase price, may setoff the amount of such
         price against the Obligations. The proceeds realized from the sale of
         any Collateral shall be applied first to the reasonable costs, expenses
         and attorneys' fees and expenses incurred by

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<PAGE>   32

         Lender for collection and for acquisition, completion, protection,
         removal, storage, sale and delivery of the Collateral; second to
         interest due upon any of the Obligations; and third to the principal of
         the Obligations; provided, however, that if applicable law requires
         otherwise, such proceeds shall be applied in the order applicable law
         requires. If any deficiency shall arise, the Borrower shall remain
         liable to Lender therefor with interest at the highest rate provided
         for herein and all costs and expenses of collection or enforcement,
         including attorneys' fees and legal expenses.

11.3     NOTICE. Any notice required to be given by Lender of a sale, lease,
         other disposition of the Collateral or any other intended action by
         Lender, if given ten (10) days prior to such proposed action, shall
         constitute commercially reasonable and fair notice thereof to Borrower.

11.4     MARSHALLING; PAYMENTS SET ASIDE. Lender shall be under no obligation to
         marshall any assets in favor of Borrower or any other party or against
         or in payment of any or all of the Obligations. To the extent that
         Borrower makes a payment or payments to Lender or Lender enforces its
         security interests or exercises its rights of set-off, and such payment
         or payments or the proceeds of such enforcement or set-off or any part
         thereof are subsequently invalidated, declared to be fraudulent or
         preferential, set-aside and/or required to be repaid to a trustee,
         receiver or any other party under any bankruptcy law, state or federal
         law, common law or equitable cause, then to the extent of such
         recovery, the Obligations or part thereof originally intended to be
         satisfied shall be revived and continued in full force and effect as if
         such payment had not been made or such enforcement or set-off had not
         occurred.

12.      CONDITIONS PRECEDENT.

This Agreement shall become effective upon the satisfaction of the following
conditions precedent:

12.1     EXCESS REVOLVING LOAN AVAILABILITY. Lender shall have determined, in
         its sole discretion, that immediately after Lender has made the Loans
         and Advances to Borrower contemplated hereby, Excess Availability will
         not be less than $5,000,000 on a pro forma basis deeming all debt
         (post-petition and critical allowed pre-petition) current.

12.2     FINANCIAL STATEMENTS. Lender shall have received and reviewed with
         Borrower's independent certified public accountants a draft of the
         audited consolidated financial statements of Borrower and any
         Subsidiaries as of December 31, 1998, and such financial statements
         shall be satisfactory to Lender in its sole discretion.

12.3     EXECUTION AND DELIVERY OF AGREEMENT. This Agreement or counterparts
         thereof shall have been duty executed by, and delivered to Borrower and
         Lender.

12.4     LOAN DOCUMENTS. Lender shall have received all of the following, each
         in form and substance satisfactory to Lender:

(a)      The Notes;

(b)      A Certificate of the Secretary of Borrower, together with true and
         correct copies of the Articles or Certificate of Incorporation and
         By-Laws of Borrower, and all amendments thereto, and correct copies of
         the resolutions of the Board of Directors of Directors of Borrower
         authorizing or ratifying the execution, delivery and perform of the
         Loan Documents to be executed by Borrower, and the names of the officer
         or officers of Borrower authorized to sign said documents, together
         with a sample of true signature of each such officer;

(c)      The Opinion of Pickrel, Schaeffer & Ebeling, LPA, addressed to Lender,
         in the form of EXHIBIT B attached hereto and made a part hereof;

(d)      Articles or Certificate of Incorporation of Borrower, certified by the
         Secretary of State of the jurisdiction of incorporation of Borrower;

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<PAGE>   33

(e)      Good Standing Certificates for Borrower from the Secretaries of State
         of each state in which Borrower is authorized to do business;

(f)      UCC lien search reports of filings against Borrower and each Subsidiary
         and tax lien and judgment searches relating thereto for such
         jurisdictions as Lender deems appropriate;

(g)      UCC financing statements filed against Borrower and Subsidiary in
         respect to the locations listed in PARAGRAPH 9.1 (h);

(h)      Collateral Assignment of Patents, Copyright, Trademarks (Security
         Agreement) respecting those copyrights, patents, trademarks, trade
         names and all related applications, licenses and such other materials
         as described on SCHEDULE 9.1(r);

(i)      Pledge Agreement in favor of Lender with respect to the pledge by
         Borrower of all issued and outstanding capital stock of Roberd
         Insurance Agency, Inc., in form and substance satisfactory to Lender;

(j)      A letter from Borrower to its independent certified public accountant
         advising that Borrower intends Lender to rely on the opinions and
         reports of such accountants described in PARAGRAPH 10.1(a)(i), (ii) AND
         (iii);

(k)      Agreements with all financial institutions which Borrower maintains an
         account regarding Lender's rights in such accounts, in form and
         substance satisfactory to the Lender and an agreement with G.E. Capital
         in form and substance satisfactory to Lender, which provides for the
         transfer of all amounts due Borrower to be deposited to the Blocked
         Account;

(l)      Appraisals of the Inventory prepared by The Buxbaum Group;

(m)      Originals or copies of each policy of insurance, and evidence of
         payment of all premiums therefor, together with a properly executed
         Lender's Loss Payee Endorsement;

(n)      A guarantee from Roberd Insurance Agency, Inc. in favor of Lender in
         form and substance satisfactory to Lender;

(o)      Pay-off letters and releases and UCC termination statements with
         respect to any and all existing liens and encumbrances affecting the
         Collateral other than Permitted Liens;

(p)      Any other Loan Documents and such additional materials as Lender may
         reasonably request.

12.5     ABSENCE OF MATERIAL ADVERSE CHANGE. As of the date hereof, other than
         commencement of the Bankruptcy Case and these events which customarily
         lead up to or follow the commencement of a proceeding under Chapter 11
         of the Bankruptcy Code and the commencement of the Bankruptcy Case,
         since December 31, 1998, there shall have been (i) no material adverse
         change in the business, financial or other condition of Borrower or
         their Subsidiaries or in the Collateral or in the prospects or
         projections of Borrower and its Subsidiaries, (ii) no material increase
         in the Indebtedness of Borrower or any Subsidiary, whether or not
         disclosed or required to be reserved against on any pro forma balance
         sheet, and (iii) no material decrease in the assets of Borrower or its
         Subsidiaries nor any distribution by any Subsidiary either by dividends
         or otherwise, except such distributions as would be permitted by
         PARAGRAPH 10.2 hereof. As of the date hereof, no litigation other than
         the Bankruptcy Case against Borrower or any of its Subsidiaries shall
         have been commenced or threatened which, if successful, would be
         materially adverse thereto or challenge any transaction contemplated by
         this Agreement, and the financing contemplated by this Agreement would
         not violate any agreement of Borrower or any of its Subsidiaries or any
         law, statute, court order, administrative rule or regulation by which
         such Party are bound. The Borrower and the Subsidiaries shall have paid
         their Indebtedness in accordance with good business and historical
         practices. As of the date hereof, no Default or Event of Default shall
         exist.

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 118 of 128

<PAGE>   34

12.6     INTERIM ORDER. At the time of the making of the initial Loans or at the
         time of the issuance of the initial Letters of Credit whichever first
         occurs, the Lender shall have received a certified copy of an order of
         the Bankruptcy Court in substantially the form of EXHIBIT D (the
         "INTERIM ORDER") approving the Loan Documents and granting of the
         Superpriority Claim status and liens described herein which (i) shall
         have been entered upon an application of the Borrower satisfactory in
         form and substance to the Lender, on no less than two (2) days' prior
         notice to the twenty (20) largest unsecured creditors of the Borrower,
         (ii) shall be in full force an effect, and (iii) shall not have been
         stayed, reversed, modified or amended in any respect and, if the
         Interim Order is the subject of a pending appeal in any respect,
         neither the making of such Loans nor the issuance of such Letters of
         Credit nor the performance by the Borrower of any of its obligations
         hereunder or under the Loan Documents or under any other instrument or
         agreement referred to herein shall be the subject of presently
         effective stay pending appeal.

12.7     APPROVAL OF LOAN DOCUMENTS. Each of the Loan Documents shall have been
         approved by the Bankruptcy Court in an order or orders acceptable to
         Lender

12.8     G.E. CAPITAL AGREEMENT. The G.E. Capital Agreement shall be in full
         force and effect in the form provided to the Lender.

12.9     CONDITIONS TO THE INITIAL ADVANCE AND TO THE ISSUANCE OF THE INITIAL
         LETTER OF CREDIT. It shall be a condition to the initial Advance and to
         the issuance of the initial Letter of Credit that the conditions
         contained in paragraphs 12.1, 12.2, 12.3, 12.4, 12.5, 12.6, 12.7 and
         12.8 shall have been fulfilled and that Borrower shall have delivered
         to Lender a Borrowing Base Certificate (as of the day immediately
         preceding the day of the requested initial Advance or issuance of the
         initial Letter of Credit).

12.10    CONDITIONS TO EACH ADVANCE AND THE ISSUANCE OF EACH LETTER OF CREDIT.
         It shall be a further condition to the funding of each initial Advance
         and each subsequent Advance after the initial Advance and the issuance
         of the initial Letter of Credit and each subsequent Letter of Credit
         that the following statements shall be true on the date of each such
         advance or issuance:

(a)      All of the representations and warranties of Borrower contained in the
         Loan Documents shall be correct in all material respects on and as of
         the date of each such Advance and the issuance of each such Letter of
         Credit as though made on and as of such date, except (i) to the extent
         that any such representation or warranty expressly relates to an
         earlier date, and (ii) for changes therein permitted or contemplated by
         this Agreement.

(b)      No event shall have occurred and be continuing, or would result from
         the funding of the Advance or the issuance of such Letter of Credit,
         which constitutes or would constitute a Default or an Event of Default.

(c)      The sum of the aggregate unpaid principal amount of all Advances plus
         the outstanding Letter of Credit Obligations, after giving effect to
         such Advance or the issuance of such Letter of Credit, shall not exceed
         the lesser of (i) the Borrowing Base or (ii) the Revolving Loan
         Commitment.

(d)      ORDERS. The Interim Order shall be in full force and effect and shall
         not have been stayed, reversed, modified or amended in any respect,
         PROVIDED, that at the time of the making of any Loan or the issuance of
         any Letter of Credit the aggregate amount of either of which, when
         added to the sum of the principal amount of all Loans then outstanding
         and the Letter of Credit would exceed the amount thereof which was
         authorized by the Bankruptcy Court in the Interim Order (collectively,
         the "ADDITIONAL CREDIT"), Lender shall have received a certified copy
         of an order of the Bankruptcy Court in form and substance satisfactory
         to Lender in its sole discretion (the "FINAL ORDER"), which, in any
         event, shall have been entered by the Bankruptcy Court no later than 30
         days after the entry of the Interim Order, and at the time of the
         extension of any Additional Credit the Final Order shall be in full
         force and effect, and shall not have been stayed, reversed, modified or
         amended in any respect; and if either the Interim Order or the Final
         Order is the subject of a pending appeal in any respect, neither the
         making of the Loans nor the issuance of any Letter of Credit nor the
         performance by the Borrower of any of its obligations under any of the
         Loan Documents shall be the subject of a presently effective stay
         pending appeal.

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 119 of 128

<PAGE>   35

The acceptance by Borrower of the proceeds of any Advance shall be deemed to
constitute, as of the date of such acceptance, (i) a representation and warranty
by Borrower that the conditions in this PARAGRAPH 12.10 have been satisfied, and
(ii) a confirmation by Borrower of the granting and continuance of Lender's Lien
pursuant hereto.

         13. INDEMNIFICATION. Borrower agrees to defend (with counsel reasonably
satisfactory to Lender), protect, indemnify and hold harmless (to the fullest
extent permitted by law) Lender, each affiliate or subsidiary of Lender, and
each of their respective officers, directors, employees, attorneys, agents and
attorneys-in-fact (each an "Indemnified Party") from and against any and all
liabilities, obligations, losses, damages, penalties, actions, judgments, suits,
claims, reasonable costs, expenses and disbursements of any kind or nature
(including, without limitation, the disbursements and the reasonable fees of
counsel for each Indemnified Party in connection with any investigative,
administrative or judicial proceeding, whether or not the Indemnified Party
shall be designated a party thereto), which may be imposed on, incurred by, or
asserted against, any Indemnified Party (whether direct, indirect or
consequential and whether based on any federal, state or local laws or
regulations including, without limitation, securities, environmental and
commercial laws and regulations, under common law or in equity, or based on
contract or otherwise) in any manner relating to or arising out of the
execution, delivery, enforcement, performance and administration of any Loan
Document, or any act, event, transaction or omission, related or attendant
thereto, the making and the management of the Loans or any Letters of Credit or
the use or intended use of the proceeds of the Loans or any Letters of Credit
and with respect to any investigation, litigation or proceeding related to the
Loan Documents; provided, however, that Borrower shall not have any obligation
hereunder to any Indemnified Party with respect to matters caused by or
resulting from the willful misconduct or gross negligence of such Indemnified
Party. To the extent that the undertaking to indemnify set forth in the
preceding sentence may be unenforceable because it is violative of any law or
public policy, Borrower shall satisfy such undertaking to the maximum extent
permitted by applicable law. Any liability, obligation, loss, damage, penalty,
cost or expense covered by this indemnity shall be paid to each Indemnified
Party on demand, and, failing prompt payment, shall, together with interest
thereon at the highest rate then applicable to Advances hereunder from the date
incurred by each Indemnified Party until paid by Borrower, be added to the
Obligations of Borrower and be secured by the Collateral. The provisions of this
PARAGRAPH 13 shall survive the satisfaction and payment of the Obligations and
the termination of this Agreement.

14.      MISCELLANEOUS

14.1     MODIFICATION OF AGREEMENT; SALE OF INTEREST. The Loan Documents may not
         be modified, altered or amended, except by an agreement in writing
         signed by Borrower and Lender. Borrower may not sell, assign or
         transfer the Loan Documents or any portion thereof, including, without
         limitation, their rights, title, interests, remedies, powers, and/or
         duties hereunder or thereunder. Borrower hereby consents to Lender's
         participation, sale, assignment, transfer or other disposition, at any
         time or times hereafter, of the Loan Documents, or of any portion
         hereof or thereof, including, without limitation, Lender's rights,
         title, interests, remedies, powers, and/or duties hereunder or
         thereunder.

14.2     EXPENSES (INCLUDING ATTORNEYS' FEES). Borrower shall reimburse Lender
         on demand for all of its reasonable expenses (including, but not
         limited to, reasonable attorneys' fees) of, or incidental to:

(a)      The preparation of, amendment of, modification of, or enforcement of
         the Loan Documents;

(b)      Any litigation, contest, dispute, suit, proceeding or action (whether
         instituted by Lender, Borrower or any other Person) in any way relating
         to the Collateral, the Loan Documents or Borrower's affairs;

(c)      Any Default or Event of Default or advice or any action in connection
         with any Default or Event of Default, or any attempt to enforce any
         rights of Lender or any participant or assignee of Lender against
         Borrower or any other Person which may be obligated to Lender by virtue
         of the Loan Documents, including, without limitation, the Account
         Debtors;

(d)      Any attempt to inspect, verify, protect, collect, sell, liquidate or
         otherwise dispose of the Collateral; and/or

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 120 of 128

<PAGE>   36

(e)      Examination of Borrower's books and records and the Collateral,
         including auditor fees and monitoring fees plus expenses.

Such expenses shall be additional Obligations hereunder secured by the
Collateral. Without limiting the generality of the foregoing, such expenses,
costs, charges and fees may include: paralegal fees, costs and expenses;
accountants' fees, costs and expenses; court costs and expenses; photocopying
and duplicating expenses; court reporter fees, costs and expenses; long distance
telephone charges; air express charges; telegram charges; secretarial over-time
charges; and expenses for travel, lodging and food.

14.3     WAIVER BY LENDER. Lender's failure, at any time or times hereafter, to
         require strict performance by Borrower of any provision of this
         Agreement shall not waive, affect or diminish any right of Lender
         thereafter to demand strict compliance and performance. Any suspension
         or waiver by Lender of an Event of Default by Borrower under the Loan
         Documents shall not suspend, waive or affect any other Event of Default
         by Borrower under the Loan Documents, whether the same is prior or
         subsequent thereto and whether of the same or of a different type. None
         of the undertakings, agreements, warranties, covenants and
         representations of Borrower contained in the Loan Documents and no
         Event of Default by Borrower under the Loan Documents shall be deemed
         to have been suspended or waived by Lender, unless such suspension or
         waiver is by an instrument in writing signed by an officer of Lender
         and directed to Borrower specifying such suspension or waiver.

14.4     SEVERABILITY. Wherever possible, each provision of this Agreement shall
         be interpreted in such manner as to be effective and valid under
         applicable law. If, however, any provision of this Agreement shall be
         prohibited by or invalid under applicable law, such provision shall be
         ineffective to the extent of such prohibition or invalidity, without
         invalidating the remainder of such provision or the remaining
         provisions of this Agreement, unless the ineffectiveness of such
         provision materially and adversely alters the benefits accruing to
         either party hereunder.

14.5     PARTIES. The Loan Documents shall be binding upon and inure to the
         benefit of the successors and assigns of Borrower. This provision,
         however, shall not be deemed to modify PARAGRAPH 14.1 hereof.

14.6     INTENTIONALLY OMITTED.

14.7     CONFLICT OF TERMS. The Other Agreements and all Schedules and Exhibits
         hereto are incorporated in this Agreement by this reference thereto.
         Except as otherwise provided in this Agreement and except as otherwise
         provided in the Other Agreements by specific reference to the
         applicable provision of this Agreement, if any provision contained in
         this Agreement is in conflict with, or inconsistent with, any provision
         in the Other Agreements, the provision contained in this Agreement
         shall govern and control.

14.8     WAIVERS BY BORROWER. Except as otherwise provided for in this
         Agreement, Borrower waives (i) presentment, demand and protest and
         notice of presentment, protest, default, non-payment, maturity,
         release, compromise, settlement, extension or renewal of any or all
         commercial paper, accounts, contract rights, documents, instruments,
         chattel paper and guarantees at any time held by Lender on which
         Borrower may in any way be liable and hereby ratifies and confirms
         whatever Lender may do in this regard; (ii) all rights to notice of a
         hearing prior to Lender's taking possession or control of, or to
         Lender's reply, attachment or levy upon, the Collateral or any bond or
         security which might be required by any court prior to allowing Lender
         to exercise any of Lender's remedies; and (iii) the benefit of all
         valuation, appraisement and exemption laws. Borrower acknowledges that
         it has been advised by counsel with respect to this Agreement and the
         transactions evidenced by this Agreement.

14.9     REMEDIES. Lender's rights and remedies under this Agreement shall be
         cumulative and nonexclusive of any other rights and remedies which
         Lender may have under any other agreement, including without
         limitation, the Other Agreements, by operation of law or otherwise.
         Recourse to the Collateral shall not be required.

14.10    POWER OF ATTORNEY. Borrower acknowledges and agrees that its
         appointment of Lender as its attorney and agent-in-fact for the
         purposes specified in this Agreement is an appointment coupled with an
         interest and shall be irrevocable until all of the Obligations are paid
         in full and this Agreement is terminated.

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 121 of 128

<PAGE>   37

14.11    MUTUAL WAIVER OF JURY TRIAL. BECAUSE DISPUTES ARISING IN CONNECTION
         WITH COMPLEX FINANCIAL TRANSACTIONS ARE MOST QUICKLY AND ECONOMICALLY
         RESOLVED BY AN EXPERIENCED AND EXPERT PERSON AND THE PARTIES WISH
         APPLICABLE STATE AND FEDERAL LAWS TO APPLY (RATHER THAN ARBITRATION
         RULES), THE PARTIES DESIRE THAT THEIR DISPUTES BE RESOLVED BY A JUDGE
         APPLYING SUCH APPLICABLE LAWS. THEREFORE, TO ACHIEVE THE BEST
         COMBINATION OF THE BENEFITS OF THE JUDICIAL SYSTEM AND OF ARBITRATION,
         THE PARTIES HERETO WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY ACTION, SUIT
         OR PROCEEDING BROUGHT TO ENFORCE OR DEFEND ANY RIGHTS OR REMEDIES UNDER
         THE LOAN DOCUMENTS.

14.12    GOVERNING LAW. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN ANY LOAN
         DOCUMENTS, IN ALL RESPECTS, INCLUDING ALL MATTERS OF CONSTRUCTION,
         VALIDITY AND PERFORMANCE, THIS AGREEMENT AND THE OBLIGATIONS ARISING
         HEREUNDER SHALL BE GOVERNED BY, AND CONSTRUED AND ENFORCED IN
         ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK APPLICABLE TO
         CONTRACTS MADE AND PERFORMED IN SUCH STATE, WITHOUT REGARD TO THE
         PRINCIPLES THEREOF REGARDING CONFLICT OF LAWS, AND ANY APPLICABLE LAWS
         OF THE UNITED STATES OF AMERICA. BORROWER AND LENDER AGREE THAT ALL
         ACTIONS OR PROCEEDINGS ARISING IN CONNECTION WITH THIS AGREEMENT SHALL
         BE TRIED AND LITIGATED ONLY IN THE BANKRUPTCY COURT. EACH OF THE
         BORROWER AND LENDER WAIVES, TO THE EXTENT PERMITTED UNDER APPLICABLE
         LAW, ANY RIGHT EACH MAY HAVE TO ASSERT THE DOCTRINE OF FORUM NON
         CONVENIENS OR TO OBJECT TO VENUE TO THE EXTENT ANY PROCEEDING IS
         BROUGHT IN ACCORDANCE WITH THIS SECTION 14.12.

14.13    NOTICE. Except as otherwise provided herein, any notice or demand
         which, by the provisions hereof, is required or which may be given to
         or served upon Borrower shall be in writing and, if by telecopy, shall
         be deemed to have been validly served, given or delivered when
         transmitted and confirmed by telecopy answerback, if by personal
         delivery, shall be deemed to have been validly served, given or
         delivered upon actual delivery, if by overnight air courier, shall be
         deemed to have been validly served, given or delivered one (1) Business
         Day after delivery to the overnight air courier, and, if mailed, shall
         be deemed to have been validly served, given or delivered three (3)
         Business Days after deposit in the United States mails, as registered
         or certified mail, with proper postage prepaid and addressed to the
         party to be notified, at the following addresses (or such other
         addressees) as a party may designate for itself by like notice:

                      H.       If to Lender,

                               Jackson National Life Insurance Company
                               c/o PPM Finance, Inc.
                               225 West Wacker Drive
                               Chicago, Illinois 60603
                               Attention:   Mr. Martin Battaglia
                               Telecopier No.:       (312) 634-0815

                               with a copy to:

                               Anderson Kill & Olick, P.C.
                               1251 Avenue of the Americas
                               New York, New York 10020
                               Attention:   Gloria J. Frank, Esq.
                               Telecopier No.:       (212) 278-1733

                               If to Borrower,

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                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 122 of 128

<PAGE>   38

                               By Courier:

                               Roberds, Inc.
                               1100 E. Central Avenue
                               Dayton, Ohio 45449
                               Attention:   Mr. Robert M. Wilson
                               Telecopier No.:       (937) 859-6291

                               or

                               By Mail:

                               Roberds, Inc.
                               P.O. Box 8729
                               Dayton, Ohio 45401-8729
                               Attention:   Mr. Robert M. Wilson
                               Telecopier No.:       (937) 859-6291

                               with a copy to:

                               Arter & Hadden LLP
                               10 West Broad Street
                               Columbus, Ohio 43215-3422
                               Attention:   Nick V. Cavalieri, Esq.
                               Telecopier No.:       (614) 221-0479

14.14    PARAGRAPH TITLES. The paragraph titles contained in this Agreement are
         and shall be without substantive meaning or content of any kind
         whatsoever and are not a part of the agreement between the parties
         hereto.

14.15    ENTIRE AGREEMENT. The Loan Documents set forth the entire agreement of
         the parties hereto with respect to the matters addressed herein and
         therein, and the Loan Documents supersede all prior written or oral
         agreements, documents or instruments respecting such matters.

14.16    COUNTERPARTS. This Agreement may be executed in any number of
         counterparts and by different parties hereto in separate counterparts,
         each of which when so executed and delivered shall be deemed to be an
         original and all of which counterparts taken together shall constitute
         but one and the same instrument.

14.17    NO LENDER LIABILITY. Lender shall not have any liability to Borrower
         (whether in tort, contract, equity or otherwise) for losses suffered by
         Borrower in connection with, arising out of, or in any way related to
         the transactions or relationships contemplated by this Agreement, or
         any act, omission or event occurring in connection herewith, unless it
         is determined by a final and non-appealable judgment or court order
         binding on Lender, that the losses were the result of acts or omissions
         constituting gross negligence or willful misconduct. In any such
         litigation, Lender shall be entitled to the benefit of the rebuttable
         presumption that it acted in good faith and with the exercise of
         ordinary care in the performance by it of the terms of this Agreement.

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 123 of 128

<PAGE>   39

IN WITNESS WHEREOF, this Agreement has been duly executed as of the day and year
specified at the beginning hereof.
                                  JACKSON NATIONAL LIFE INSURANCE COMPANY

                                  By:      PPM Finance, Inc., Attorney-in-Fact

                                  By:      /s/ James Gurgone
                                    ------------------------
                                  Name:  James Gurgone
                                  Title:  Vice President

                                  ROBERDS, INC., debtor and debtor-in-possession

                                  By:  /s/ Robert M. Wilson
                                      ---------------------
                                  Name:  Robert M. Wilson
                                  Title:   President

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 124 of 128

<PAGE>   40

                                LIST OF SCHEDULES

      Schedule 1.1(b)               Information Certificate

      Schedule 1.1(c)               Permitted Sale Assets

      Schedule 9.1(b)               Permitted Liens

      Schedule 9.1(c)               Material Contracts

      Schedule 9.1(e)               Real Property Leases in Default

      Schedule 9.1(h)               List of all Borrower locations including
                                    executive offices, other offices and where
                                    all Collateral is kept.

      Schedule 9.1(j)               List of additional names under which
                                    Borrower has conducted business during
                                    past 5 years

      Schedule 9.1(o)(1)            Consolidated Financials statements of
                                    Borrower

      Schedule 9.1(o)(2)            Legal Actions and Proceedings and
                                    Indebtedness

      Schedule 9.1(r)               List of Intellectual Property Rights

      Schedule 9.1(s)               List of Owned and Leased Property

      Schedule 9.1(v)               Environmental

      Schedule 10.2(h)              Salary of Employees, Outstanding Company
                                    Loans

      Schedule 10.2(r)              Stores to be Closed

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 125 of 128

<PAGE>   41

                                LIST OF EXHIBITS

      Exhibit A                              Form of Note for Revolving Loan

      Exhibit B                              Form of Opinion of Counsel

      Exhibit C                              Intentionally Omitted

      Exhibit D                              Interim Order

      Exhibit E                              Intentionally Omitted

      Exhibit F                              Budget

                 ---------------------------------------------

                 ROBERDS, INC. 1999 ANNUAL REPORT ON FORM 10-K
                                 Page 126 of 128

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