Document:

EX-10.2

Exhibit 10.2

FORM FOR U.S. EMPLOYEES

IKON OFFICE SOLUTIONS, INC.

2006 OMNIBUS EQUITY COMPENSATION PLAN

NONQUALIFIED STOCK OPTION GRANT

The Human Resources Committee of the Board of Directors of IKON Office Solutions, Inc. has
determined to grant to you a nonqualified stock option to purchase shares of common stock of IKON
Office Solutions, Inc. under the IKON Office Solutions, Inc. 2006 Omnibus Equity Compensation Plan
(the “Plan”). The terms of the grant are set forth in the Nonqualified Stock Option Grant
Agreement (the “Grant”) provided to you. The following provides a summary of the key terms of the
Grant; however, you should read the entire Grant, along with the terms of the Plan, to understand
the Grant fully.

SUMMARY OF NONQUALIFIED STOCK OPTION GRANT

	 	 	 	 	 
	Participant:
	 	 	—	 
	Date of Grant:
	 	 	__________ __, 200_	 
	Total Number of Shares Granted:
	 	 	—	 
	Exercise Price Per Share:
	 	$	—	 
	Exercisability Schedule*:
	 	1/3 on each of the first three
	   anniversaries of the Date of Grant

	Term/Expiration Date**:
	 	 	__________ __, 200_	 

* The Participant must be employed by the Company (as defined in the Plan) on the applicable
date for the option to become exercisable.

• Unless terminated earlier in accordance with the terms of the Grant and the Plan.

1

IKON OFFICE SOLUTIONS, INC.

2006 OMNIBUS EQUITY COMPENSATION PLAN

NONQUALIFIED STOCK OPTION GRANT AGREEMENT

This STOCK OPTION GRANT AGREEMENT, dated as of      , 200     (the “Date of Grant”), is
delivered by IKON Office Solutions, Inc. (“IKON” ), to      (the “Participant”).

RECITALS

A. The IKON Office Solutions, Inc. 2006 Omnibus Equity Compensation Plan (the “Plan”) provides
for the grant of nonqualified stock options to purchase shares of common stock, no par value per
share, of IKON (“Common Stock”).

B. The Human Resources Committee of the Board of Directors of IKON (the “Committee”) has
decided to make a nonqualified stock option grant, subject to the terms and conditions set forth in
this Stock Option Grant Agreement (the “Agreement”) and the Plan, as an inducement for the
Participant to promote the best interests of IKON and its shareholders and in consideration for the
Participant’s execution of a non-competition/non-solicitation agreement and/or the Participant’s
continued compliance with the non-competition/non-solicitation covenants contained in any
previously executed agreement. The Participant may receive a copy of the Plan by contacting
Shareholder Services at 610-296-8000.

NOW, THEREFORE, the parties to this Agreement, intending to be legally bound hereby, agree as
follows:

1. Grant of Option. Subject to the terms and conditions set forth in this Agreement and in
the Plan, IKON hereby grants to the Participant a nonqualified stock option (the “Option”) to
purchase      shares of Common Stock of IKON (“Shares”) at an exercise price of $    per Share.
The Option shall become exercisable according to Paragraph 2 below. The Option is not intended to
qualify as an “incentive stock option” under section 422 of the Internal Revenue Code of 1986, as
amended.

2. Exercisability of Option. The Option shall become exercisable on the following dates,
if the Participant is employed by the Company (as defined in the Plan) on the applicable date:

	 	 	 
	Date Shares for Which the Option is Exercisable
	[First anniversary of the Date of Grant]

[Second anniversary of the Date of Grant]

[Third anniversary of the Date of Grant]

	 	[34% of the shares]

[33% of the shares]

[33% of the shares]

3.

2

Term of Option.

(a) The Option shall have a term of ten years from the Date of Grant and shall terminate at
the expiration of that period, unless it is terminated at an earlier date pursuant to the
provisions of this Agreement or the Plan.

(b) Unless otherwise provided in an Employment Agreement entered into between the Participant
and the Company prior to the Date of Grant which has been properly approved by the Company in
accordance with established policy, the Option shall automatically terminate upon the happening of
the first of the following events:

(i) If the Participant ceases to be employed by the Company for any reason other than a
termination for Cause (as defined below), death, Disability (as defined below), or Retirement (as
defined below), the Participant may exercise any portion of the Option that is exercisable on the
date the Participant ceases to be employed by the Company for a period of three months following
the date of such termination of employment (or the remaining term of the Option, if shorter).

(ii) If the Participant ceases to be employed by the Company due to Retirement, any portion of
the Option that is scheduled to become exercisable within the three year period following the date
of the Participant’s termination of employment on account of Retirement shall continue to become
exercisable in accordance with its terms. In addition, the Participant may exercise any portion of
the Option that is exercisable as of the date of the Participant’s termination of employment with
the Company for Retirement for a period of three years from the date of such termination (or the
remaining term of the Option, if shorter), and, with respect to any portion of the Option that
becomes exercisable after the date of the Participant’s termination of employment as provided in
this clause, the Participant may exercise such portion of the Option after it becomes exercisable
until the end of the three year period from the date of the Participant’s termination of employment
(or the remaining term of the Option, if shorter) on account of Retirement. Notwithstanding
anything contained herein to the contrary, the extended exercisability period for Retirement will
not be provided to any Participant who has violated any statutory, common law or contractual
obligations to the Company (including, without limitation, any confidentiality, non-solicitation
and non-competition obligations that may be in effect) without regard to whether such violation has
occurred before or after the date of termination. For purposes of this Agreement, the term
“Retirement” shall mean the Participant voluntarily terminates employment with the Company after
attaining age 55 and completing five years of employment with the Company.

(iii) If the Participant ceases to be employed by the Company due to death or Disability, any
portion of the Option that is not exercisable as of the date of the Participant’s termination of
employment shall become exercisable on the date of such termination of employment and the
Participant or the Participant’s legal representative(s), in the case of death, may exercise any
portion of the Option that is exercisable on the date of termination for a period of one year
following the date of the Participant’s termination of employment (or the remaining term of the
Option, if shorter). For purposes of this Agreement, the term “Disability” shall mean as such term
is defined in IKON’s Long-Term Disability Plan.

(iv) If the Participant ceases to be employed by the Company because of a termination for
Cause, the Participant’s Option shall immediately terminate as of the date of such termination and
no portion of the Option may be exercisable by the Participant after such termination. For
purposes of this Agreement, the term “Cause” shall mean (i) the Participant fails to comply with
any material written Company policy, as the same may from time to time be adopted and/or modified
by the Company, including, but not limited to, IKON’s Code of Ethics; or (ii) the Participant has
committed an act of dishonesty, moral turpitude or theft against the Company or has breached the
Participant’s duties of loyalty to the Company.

Notwithstanding the foregoing, in no event may any portion of the Option be exercised after the
date that is immediately before the tenth anniversary of the Date of Grant. Any portion of the
Option that is not exercisable at the time the Participant ceases to be employed by the Company
shall immediately terminate, unless such Option becomes exercisable as provided in clause (ii)
above with respect to a termination on account of Retirement.

4. Cancellation and Rescission of Option. IKON may cancel any unexpired or unexercised
portion of the Option, whether exercisable or not, at any time if the Participant is not in
compliance with all of the following conditions:

(a) The Participant shall not render services for any organization or engage directly or
indirectly in any business which would cause the Participant to breach any of the post-employment
prohibitions contained in any agreement between the Company and the Participant.

(b) The Participant shall not, without prior written authorization from the Company, disclose
to anyone outside the Company, or use in other than the Company’s business, any confidential
information or material, as defined in any agreement between the Company and the Participant which
contains post-employment prohibitions, relating to the business of the Company, acquired by the
Participant either during or after employment by the Company.

(c) The Participant, pursuant to any agreement between the Company and the Participant which
contains post-employment prohibitions, shall disclose promptly and assign to the Company all right,
title, and interest in any invention or idea, patentable or not, made or conceived by the
Participant during employment by the Company, relating in any manner to the actual or anticipated
business, research or development work of the Company and shall do anything reasonably necessary to
enable the Company to secure a patent where appropriate in the United States and in foreign
countries.

5. Exercise Procedures.

(a) Subject to the provisions of Paragraphs 2, 3 and 4 above, the Participant (or the
Participant’s legal representatives in the event of his or her death) may exercise part or all of
the exercisable Option by giving IKON written notice of intent to exercise in the manner provided
in this Agreement, specifying the number of Shares as to which the Option is to be exercised. The
Option exercise price shall be paid prior to the delivery of the shares by (i) making payment in
full in cash or check payable to the order of IKON; (ii) making arrangements for a broker-assisted
exercise (in which the broker forwards the exercise price); (iii) tendering shares of already-owned
IKON stock; or (iv) by such other method as the Committee may approve, to the extent permitted by
applicable law. Upon exercise of the Option (and provided the Company has received all necessary
tax withholding amounts) a stock certificate or stock certificates representing the number of
shares of common stock to which the Participant is entitled shall be delivered to the Participant
(or the Participant’s legal representatives, in the event of his or her death or to the broker, for
broker-assisted exercises). IKON reserves the right to specify the procedures to be used in
exercising the Option under this Agreement. Any broker-assisted exercise must be made in
accordance Regulation T of the Federal Reserve Board. The Committee may impose from time to time
such limitations as it deems appropriate on the use of shares of Common Stock to exercise the
Option.

(b) The obligation of IKON to deliver Shares upon exercise of the Option shall be subject to
all applicable laws, rules and regulations and such approvals by governmental agencies as may be
deemed appropriate by the Committee, including such actions as IKON counsel shall deem necessary or
appropriate to comply with relevant securities laws and regulations. IKON may require that the
Participant (or other person exercising the Option after the Participant’s death) represent that
the Participant is purchasing the Shares for the Participant’s own account and not with a view to
or for sale in connection with any distribution of the Shares, or such other representation as the
Committee deems appropriate. The Participant understands and agrees that the exercise of the
Option and sale of the corresponding Shares is subject to, and must comply with, IKON’s Insider
Trading Policy.

6. Change in Control. The provisions of the Plan applicable to a Change in Control (as
defined in the Plan) shall apply to the Option, and, in the event of a Change in Control, the
Option shall automatically become fully exercisable.

7. Restrictions on Exercise. The Option shall not be assignable or transferable by the
Participant except by will or by the laws of descent and distribution. During the life of the
Participant, the Option shall be exercisable only by the Participant. After the Participant’s
death, the Option shall be exercisable (subject to the limitations specified in this Agreement and
the Plan) solely by the legal representatives of the Participant, or by the person who acquires the
right to exercise the Option by will or by the laws of descent and distribution, to the extent that
the Option is exercisable pursuant to this Agreement.

8. Grant Subject to Plan Provisions. This grant is made pursuant to the Plan, the terms of
which are incorporated herein by reference, and in all respects shall be interpreted in accordance
with the Plan. In the event of any contradiction, distinction or difference between this Agreement
and the terms of the Plan, the terms of the Plan will control. The grant and exercise of the
Option are subject to interpretations, regulations and determinations concerning the Plan
established from time to time by the Committee in accordance with the provisions of the Plan,
including, but not limited to, provisions pertaining to (i) rights and obligations with respect to
withholding taxes, (ii) the registration, qualification or listing of the Shares, (iii) changes in
capitalization of IKON, and (iv) other requirements of applicable law. The Committee shall have
the authority to interpret and construe the Option pursuant to the terms of the Plan, and its
decisions shall be conclusive as to any questions arising hereunder. By receiving this grant, the
Participant hereby agrees to be bound by the terms and conditions of the Plan and this Agreement.
The Participant further agrees to be bound by the determinations and decisions of the Committee
with respect to this Agreement and the Plan and the Participant’s rights to benefits under this
Agreement and the Plan and agrees that all such determinations and decisions of the Committee shall
be binding on the Participant, his or her beneficiaries and any other person having or claiming an
interest under this Agreement and the Plan on behalf of the Participant.

9. No Guarantee of Continued Employment. The grant of the Option shall not confer upon the
Participant any right to be retained by or in the employ of the Company and shall not interfere in
any way with the right of the Company to terminate the Participant’s employment at any time. The
right of the Company to terminate at-will the Participant’s employment at any time for any reason
is specifically reserved.

10. No Shareholder Rights. Neither the Participant, nor any person entitled to exercise
the Participant’s rights in the event of the Participant’s death, shall have any of the rights and
privileges of a shareholder with respect to the Shares subject to the Option, until certificates
for Shares have been issued upon the exercise of the Option.

11. Assignment and Transfers. The rights and interests of the Participant under this
Agreement may not be sold, assigned, encumbered or otherwise transferred except, in the event of
the death of the Participant, by will or by the laws of descent and distribution. In the event of
any attempt by the Participant to alienate, assign, pledge, hypothecate or otherwise dispose of the
Option or any right hereunder, except as provided for in this Agreement, or in the event of the
levy or any attachment, execution or similar process upon the rights or interests hereby conferred,
IKON may terminate the Option by notice to the Participant, and the Option and all rights hereunder
shall thereupon become null and void. The rights and protections of IKON hereunder shall extend to
any successors or assigns of IKON and to IKON’s parents, subsidiaries and affiliates. This
Agreement may be assigned by IKON without the Participant’s consent.

12. Tax Consequences and Withholding. The exercise of the Option will result in taxable
income to the Participant, subject to withholding, and the Participant (or the Participant’s legal
representative in the event of death) shall be solely responsible for all tax consequences that
result from the exercise of the Option, as well as any subsequent sale of the Shares received upon
exercise of the Option. The Participant (or the Participant’s legal representatives in the event
of death) shall pay to the Company, or make other arrangements satisfactory to the Company to
provide for the payment of, any federal, state, local or other taxes that the Company is required
to withhold with respect to the exercise of the Option.

13. Applicable Law. The validity, construction, interpretation and effect of this
instrument shall be governed by and construed in accordance with the laws of the Commonwealth of
Pennsylvania, without giving effect to the conflicts of laws provisions thereof.

14. Notice. Any notice to IKON provided for in this instrument shall be addressed to IKON
in care of Shareholder Services at the principal corporate office of IKON, and any notice to the
Participant shall be addressed to such Participant at the current address shown in the records of
IKON, or to such other address as the Participant may designate to IKON in writing. Any notice
shall be delivered by hand, sent by telecopy or enclosed in a properly sealed envelope addressed as
stated above, registered and deposited, postage prepaid, in a post office regularly maintained by
the United States Postal Service.

IN WITNESS WHEREOF, IKON has caused its duly authorized officer to execute this Nonqualified
Stock Option Grant Agreement effective as of the Date of Grant.

IKON OFFICE SOLUTIONS, INC.

By:

Name:

Title:

3EX-10.3

Exhibit 10.3

PERFORMANCE PLAN INCENTIVE AGREEMENT

This Performance Plan Incentive Agreement (this “Agreement”) is effective as of
     (the “Effective Date”), by and between IKON Office Solutions, Inc., an Ohio
corporation with its principal office located at 70 Valley Stream Parkway, Malvern, Pennsylvania
19355 (together with its successors and assigns permitted under this Agreement, “IKON” or the
“Company”), and      , who resides at      (“Executive”)
(collectively, the “Parties”).

WHEREAS, the Company wishes to establish, and Executive wishes to participate in, a
performance incentive plan (the “Plan”), which Plan is intended to reward and retain senior
executives of the Company and to align the interests of such senior executives with those of the
Company’s shareholders;

NOW THEREFORE, the Parties, intending to be legally bound, do hereby covenant and agree as
follows:

1. Executive’s Plan Award Eligibility and Award Calculation. The Company agrees to
provide to Executive a Performance Plan Award (“Award”) under the terms and conditions set forth
below:

(a) Employment Throughout Plan Period. In order to be eligible to receive an Award
under the Plan, Executive must remain employed in a Level 1 or Level 2 position with the Company
throughout the Plan Period (as set forth in paragraph 1(c)(II) below), unless specifically provided
to the contrary under paragraph 3 (Termination of Employment) or paragraph 4(a) (Change in Control)
below.

(b) Calculation of Award Amount. Any Award under the Plan will be expressed in terms
of “Incentive Units” and will be calculated by IKON at the conclusion of the Plan Period by
multiplying Executive’s Target Amount (as set forth in paragraph 1(c)(I) below) by the Plan Payout
Factor (as set forth in paragraph 1(c)(III) below). Notwithstanding the foregoing, no Award will
be provided to Executive in the event IKON’s cumulative EPS (as set forth in paragraph 5(f) below)
for the three fiscal years comprising the Plan Period is less than $     .

(c) Executive’s Specific Award Terms. For purposes of this Agreement, the following
terms and definitions will apply to determine Executive’s Award eligibility:

(I) Target Amount (in Incentive Units):      

(II) Plan Period:      through      

(III) Plan Payout Factor: The Plan Payout Factor will be equal to the sum of: (A)
the Revenue Payout Factor multiplied by 0.40; (B) the Operating Income Payout Factor multiplied by
0.40; and (C) the Free Cash Flow Payout Factor multiplied by 0.20.

Each of the Revenue Payout Factor and the Operating Income Payout Factor will be calculated by
dividing the applicable Criteria (as set forth in the table below) by the corresponding Target (as
set forth in the table below). Notwithstanding the foregoing, the Revenue Payout Factor will be
capped at      percent (     %) and the Operating Income Payout Factor will be capped at      
percent (     %), and, in the event the Revenue Payout Factor or the Operating Income Payout Factor,
as applicable, are less than      percent (     %) or      percent (     %), respectively, such
Payout Factor will be 0%.

The Free Cash Flow Payout Factor will be at least      percent (     %) in the event IKON’s
cumulative Free Cash Flow (as set forth in paragraph 5(h) below) for the three fiscal years
comprising the Plan Period is (A) equal to or greater than $     and (B) less than
$     , provided that the Free Cash Flow Payout Factor will increase by      basis points
for each $     IKON’s cumulative Free Cash Flow (as set forth in paragraph 5(h) below) for
the three fiscal years comprising the Plan Period is greater than $     . The Free Cash Flow
Payout Factor will be at least      percent (     %) in the event IKON’s cumulative Free Cash
Flow (as set forth in paragraph 5(h) below) for the three fiscal years comprising the Plan Period
is (A) equal to or greater than $     and (B) equal to or less than $     , provided
that the Free Cash Flow Payout Factor will increase by      basis points for each $     
IKON’s cumulative Free Cash Flow (as set forth in paragraph 5(h) below) for the three fiscal years
comprising the Plan Period is greater than $     . Notwithstanding the foregoing, the Free
Cash Flow Payout Factor will be capped at      percent (     %), and, in the event IKON’s
cumulative Free Cash Flow (as set forth in paragraph 5(h) below) for the three fiscal years
comprising the Plan Period is less than $     , the Free Cash Flow Payout Factor will be 0%.

	 	 	 	 	 	 	 	 	 
	Payout Factor	 	Criteria	 	Cumulative Target	 	Payout Range	 	Component Weight
	Revenue

	 	Cumulative Revenue

(as set forth in

paragraph 5(m)

below)
	 	

$     
	 	

     % —      %
	 	

40%
	 

	 	 
	 	 
	 	 
	 	 
	 
	 	 	 	 	 	 	 	 
	Operating Income

	 	Cumulative

Operating Income

(as set forth in

paragraph 5(j)

below)
	 	

$     
	 	

     % —      %
	 	

40%
	 

	 	 
	 	 
	 	 
	 	 
	 
	 	 	 	 	 	 	 	 
	Free Cash Flow

	 	Cumulative Free

Cash Flow (as set

forth in paragraph

5(h) below)
	 	

$     -

$     
	 	

     % —      %
	 	

20%
	 

	 	 
	 	 
	 	 
	 	 
	 
	 	 	 	 	 	 	 	 
	
 
	 	 	 	$     -

$     
	 	     % —      %

—
	 	

	
 
	 	 	 	 
	 	

	 	

2. Award Distribution.

(a) Manner of Distribution. Provided all conditions for Award eligibility and
distribution as set forth herein are met, the amount, if any, to be distributed to Executive
pursuant to an Award will be calculated and granted by IKON to Executive as soon as practicable
following both the completion of the Plan Period and the filing of IKON’s Annual Report on Form
10-K for the last fiscal year of the Plan Period. IKON, in its sole discretion, will select and
implement one of the following three methods in which the Award is to be granted to Executive:
(i) payment by cash or check in the amount of the Award, as calculated in accordance with
paragraphs 1(b) and 2(b) herein; (ii) delivery of shares of IKON Common Stock pursuant to the IKON
Office Solutions, Inc. 2006 Omnibus Equity Compensation Plan (the “2006 Plan”) (in certificated or
uncertificated form) equal in number to the Award (as calculated above) divided by the closing
price of a share of IKON Common Stock as of the date specified in paragraph 2(b) below; or (iii) a
combination thereof, as determined in the sole discretion of the Company.

(b) Incentive Unit Valuation. Prior to the conclusion of the Plan Period and any
Award being earned under this Agreement, the Parties agree that Incentive Units will have no
monetary value. Once the Plan Period has concluded, however, and provided that Incentive Units
have been awarded to Executive under this Agreement, the Parties agree that, in making the
conversions described in paragraph 2(a) above, each Incentive Unit will be assigned a value
equivalent to one U.S. dollar, with such assignment, valuation and conversion to be made by IKON as
of a date specified by the Company following the conclusion of the Plan Period, which date will be
no more than ten (10) days prior to the date of Award distribution. All determinations as to an
Award by the Company shall be final, binding and conclusive.

(c) Taxability and Withholding. Any payments or distributions of an Award to
Executive under this Agreement will be considered ordinary income to Executive and will be subject
to applicable state and federal withholding by the Company at the time of distribution. Executive
agrees that he/she is responsible for payment of all taxes due upon payment and/or distribution of
the Award and/or upon any subsequent sale of shares.

3. Effect of Termination of Employment.

(a) Resignation, Termination or Demotion. If Executive’s employment is terminated at
any point during the Plan Period, whether by resignation or discharge and whether with or without
cause, or if Executive ceases to hold a Level 1 or Level 2 position with the Company at any point
during the Plan Period, the Parties agree that Executive will forfeit any Award under this
Agreement unless specifically provided to the contrary under paragraph 3(b) (Death, Disability or
Retirement) or paragraph 4(a) (Change in Control) below.

(b) Death, Disability or Retirement. If Executive’s employment is terminated during
the Plan Period as the result of his/her death, Disability (as set forth in paragraph 5(e) below)
or Retirement (as set forth in paragraph 5(l) below) (and provided that the provisions of paragraph
4(a) below have not already been triggered), Executive will remain eligible to receive an Award
under this Agreement to the same extent and at the same time that he/she would have received an
Award if he/she had remained continuously employed with the Company throughout the Plan Period;
provided, however, if Executive terminates employment on account of Retirement, the Award that
Executive will receive will be prorated based on the number of full months that Executive was
employed by the Company during the Plan Period divided by thirty-six (36). Notwithstanding the
provisions of this paragraph 3(b), Executive will not receive any Award under this Agreement if:
(i) his/her termination for death or Disability occurs within the first year of the Plan Period or
(ii) after Executive’s termination, IKON determines that Executive has engaged in theft, fraud, a
breach of his/her duty of loyalty to the Company and/or a violation of any material obligations
under his/her employment agreement with the Company.

4. Effect of Change in Control or Material Event.

(a) If, at any time during the Plan Period, the Company undergoes a Change in Control at a
time when Executive either (i) is employed with the Company (whether or not Executive subsequently
loses his/her employment as the result of such Change in Control) or (ii) remains eligible for an
Award under the provisions of paragraph 3(b) above, the following terms and conditions will apply:
(A) Executive will no longer be entitled to an Award under the provisions of paragraphs 1, 2 or
3(b) of this Agreement; (B) Executive will instead be entitled to receive an Award equal to one
hundred percent (100%) of the Target Amount, which will be payable to Executive in cash, provided
that such payment will be made as soon as practicable, but in no event later than ten (10) days
following the Change in Control.

(b) If, at any time during the Plan Period, (i) the Company undergoes a recapitalization;
sale, spinoff, transfer, merger or acquisition of a material division, subsidiary or assets; or any
similar material event; and/or (ii) there is a change in Generally Accepted Accounting Principles
(“GAAP”) or other similar accounting guidance or pronouncement that has a material effect on EPS,
Revenue, Operating Income or Free Cash Flow; and provided that the provisions of paragraph 4(a)
(Change in Control) above are not triggered, the Board may make an equitable adjustment to the
calculation of the Plan Payout Factor in order to reflect the impact of such material event on the
Company’s EPS, Revenue, Operating Income or Free Cash Flow. The Company shall promptly notify
Executive of such change in writing.

5. Additional Terms and Definitions. The following additional terms and definitions
will apply under this Agreement.

(a) “Affiliate” of a Person shall mean a Person who directly or indirectly controls, is
controlled by or is under common control with the Person specified.

(b) “Board” shall mean the Board of Directors of the Company.

(c) “Change in Control” shall mean the occurrence of any of the following events:

(I) any “person” (as such term is used in sections 13(d) and 14(d) of the Exchange Act)
becomes a “beneficial owner” (as defined in Rule 13d-3 under the Exchange Act), directly or
indirectly, of securities of IKON representing more than 35% of the voting power of the then
outstanding securities of IKON; provided that a Change in Control shall not be deemed to occur as a
result of a transaction in which IKON becomes a subsidiary of another corporation and in which the
shareholders of IKON, immediately prior to the transaction, will beneficially own, immediately
after the transaction, shares entitling such shareholders to more than 65% of all votes to which
all shareholders of the parent corporation would be entitled in the election of directors (without
consideration of the rights of any class of stock to elect directors by a separate class vote);

(II) the consummation of (A) a merger or consolidation of IKON with another corporation where
the shareholders of IKON, immediately prior to the merger or consolidation, will not beneficially
own, immediately after the merger or consolidation, shares entitling such shareholders to more than
50% of all votes to which all shareholders of the surviving corporation would be entitled in the
election of directors (without consideration of the rights of any class of stock to elect directors
by a separate class vote) or (B) a sale or other disposition of all or substantially all of the
assets of IKON; or

(III) during any twelve-month period after the Effective Date, individuals who at the
beginning of such period constituted the Board cease for any reason to constitute a majority
thereof, unless the election, or the nomination for election by IKON’s shareholders, of at least a
majority of the directors who were not directors at the beginning of such period, was approved by a
vote of at least two-thirds of the directors then in office at the time of such election or
nomination who either (A) were directors at the beginning of such period or (B) whose appointment,
election or nomination for election was previously so approved.

(d) “Common Stock” shall mean common stock of the Company.

(e) “Disability” shall mean Total Disability as defined in the Company’s Long-Term Disability
Plan, as amended from time to time.

(f) “EPS” shall mean the earnings per share for the Company for the entire fiscal year, which
shall be calculated to include or exclude restructuring charges, special gains or losses and/or
other items in the reasonable discretion of the Human Resources Committee of the Board of
Directors.

(g) “Exchange Act” shall mean the Securities Exchange Act of 1934, as amended.

(h) “Free Cash Flow” shall mean the cumulative net cash used in or provided by operating
activities, less Net Capital Expenditures, of the Company for the three fiscal years comprising the
Plan Period, as reported in the Company’s Annual Report on Form 10-K for the last fiscal year of
the Plan Period.

(i) “Net Capital Expenditures” shall mean the cumulative expenditures for property and
equipment, expenditures for equipment on operating leases, proceeds from sale of property and
equipment and proceeds from sale of equipment on operating leases of the Company for the three
fiscal years comprising the Plan Period, as reported in the Company’s Annual Report on Form 10-K
for the last fiscal year of the Plan Period.

(j) “Operating Income” shall mean the cumulative operating income of the Company for the three
fiscal years comprising the Plan Period, as reported in the Company’s Annual Report on Form 10-K
for the last fiscal year of the Plan Period.

(k) “Person” shall mean any individual, corporation, partnership, limited liability company,
joint venture, trust, estate, board, committee, agency, body, employee benefit plan or other person
or entity.

(l) “Retirement” shall mean any voluntary retirement by Executive from the Company in
circumstances where, at the time of retirement, Executive is at least fifty-five (55) years of age
and has at least five (5) years of service with the Company or its Affiliates.

(m) “Revenue” shall mean the cumulative revenue of the Company for the three fiscal years
comprising the Plan Period, as reported in the Company’s Annual Report on Form 10-K for the last
fiscal year of the Plan Period.

6. Miscellaneous Provisions.

(a) Non-transferability; Assignability; Binding Nature. This Agreement shall be
binding upon and inure to the benefit of the Parties and their respective successors, heirs (in the
case of Executive) and assigns. No rights or obligations of the Company under this Agreement may
be assigned or transferred by the Company except that such rights or obligations may be assigned or
transferred pursuant to a merger or consolidation in which the Company is not the continuing
entity, or a sale or liquidation of all or substantially all of the assets of the Company; provided
that the assignee or transferee is the successor to all or substantially all of the assets of the
Company and such assignee or transferee assumes the liabilities, obligations and duties of the
Company, as contained in this Agreement, either contractually or as a matter of law. In the event
of any sale of assets or liquidation as described in the preceding sentence, the Company shall use
its best efforts to cause such assignee or transferee to expressly assume the liabilities,
obligations and duties of the Company hereunder. The Incentive Units conveyed hereunder are not
assignable or transferable, in whole or in part, and may not, directly or indirectly, be offered,
transferred, sold, pledged, assigned, alienated, hypothecated or otherwise disposed of or
encumbered (including without limitation by gift, operation of law or otherwise) other than by will
or by laws of descent and distribution of Executive upon Executive’s death.

(b) Entire Agreement. This Agreement contains the entire understanding and agreement
between the Parties concerning the Award and supersedes all prior agreements, understandings,
discussions, negotiations and undertakings, whether written or oral, between the Parties with
respect thereto. This Agreement may be amended in a signed writing by authorized representatives
for both Parties. This Agreement may also be amended from time to time by the Company in writing
and without obtaining the consent of Executive, provided that such amendment or alteration does not
materially impair Executive’s rights under this Agreement; and further provided that no consent of
Executive is required if such amendment is necessary for this Agreement to comply with the
requirements of Section 409A of the Internal Revenue Code of 1986, as amended. In the event the
Company issues shares of IKON Common Stock to Executive pursuant to the 2006 Plan (as set forth in
paragraph 2(a) above), the terms of the 2006 Plan, as amended from time to time, will apply to the
issuance of IKON Common Stock under this Agreement, but only to the extent that such terms do not
conflict with the terms of this Agreement (including, without limitation, the definition of Change
in Control set forth in paragraph 5(c) above).

(c) No Guarantee of Employment. Nothing in this Agreement shall confer upon
Executive any right to continue in the employment of the Company.

(d) Governing Law/Jurisdiction. This Agreement shall be governed, construed,
performed and enforced in accordance with the laws of the Commonwealth of Pennsylvania, without
reference to principles of conflict of laws.

[REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]

1

IN WITNESS WHEREOF, the undersigned have
executed this Agreement as of the Effective Date.

IKON OFFICE SOLUTIONS, INC.

By:      

EXECUTIVE

By:     

2

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