Document:

2000 Stock Plan and form of agreements

 Exhibit 10.2 
 2000 STOCK PLAN 
  

 
 BLUEARC CORPORATION

 2000 STOCK PLAN 
 1. Purposes of the Plan. The purposes of this Stock Plan are to attract and retain the best available personnel for positions of substantial responsibility, to provide additional
incentive to Employees, Directors and Consultants and to promote the success of the Company’s business. Options granted under the Plan may be Incentive Stock Options or Nonstatutory Stock Options, as determined by the Administrator at the time
of grant. Stock Purchase Rights may also be granted under the Plan. 
 2. Definitions. As used herein,
the following definitions shall apply: 
 (a) “Administrator” means the Board or any of its
Committees as shall be administering the Plan in accordance with Section 4 hereof. 
 (b)
“Applicable Laws” means the requirements relating to the administration of stock option plans under U.S. state corporate laws, U.S. federal and state securities laws, the Code, any stock exchange or quotation system on which the
Stock is listed or quoted and the applicable laws of any other country or jurisdiction where Options or Stock Purchase Rights are granted under the Plan. 
 (c) “Board” means the Board of Directors of the Company. 
 (d) “Code” means the Internal Revenue Code of 1986, as amended. 
 (e) “Committee” means a committee of Directors appointed by the Board in accordance with Section 4 hereof. 

(f) “Common Stock” means the Common Stock of the Company. 

(g) “Company” means BlueArc Corporation, a Delaware corporation. 

(h) “Consultant” means any person who is engaged by the Company or any Parent or Subsidiary to render
consulting or advisory services to such entity. 
 (i) “Director” means a member of the Board.

 (j) “Disability” means total and permanent disability as defined in Section 22(e)(3) of
the Code. 

 (k) “Employee” means any person,
including Officers and Directors, employed by the Company or any Parent or Subsidiary of the Company. A Service Provider shall not cease to be an Employee in the case of (i) any leave of absence approved by the Company or (ii) transfers
between locations of the Company or between the Company, its Parent, any Subsidiary, or any successor. For purposes of Incentive Stock Options, no such leave may exceed three (3) months, unless reemployment upon expiration of such leave is
guaranteed by statute or contract. If reemployment upon expiration of a leave of absence approved by the Company is not so guaranteed, then six (6) months after the first (1st) day of such leave, any Incentive Stock Option held by the Optionee shall cease to be treated as an Incentive
Stock Option and shall be treated for tax purposes as a Nonstatutory Stock Option. Neither service as a Director nor payment of a director’s fee by the Company shall be sufficient to constitute “employment” by the Company. 

(l) “Exchange Act” means the Securities Exchange Act of 1934, as amended. 

(m) “Fair Market Value” means, as of any date, the value of Common Stock determined as follows:

 (i) If the Common Stock is listed on any established stock exchange or a national market system, including
without limitation the Nasdaq Global Select Market, the Nasdaq Global Market or the Nasdaq Capital Market of The Nasdaq Stock Market, its Fair Market Value shall be the closing sales price for such stock (or the closing bid, if no sales were
reported) as quoted on such exchange or system on the day of determination, as reported in The Wall Street Journal or such other source as the Administrator deems reliable; 

(ii) If the Common Stock is regularly quoted by a recognized securities dealer but selling prices are not reported, its
Fair Market Value shall be the mean between the high bid and low asked prices for the Common Stock on the day of determination; or 
 (iii) In the absence of an established market for the Common Stock, the Fair Market Value thereof shall be determined in good faith by the Administrator. 

(n) “Incentive Stock Option” means an Option intended to qualify as an incentive stock option within the
meaning of Section 422 of the Code. 
 (o) “Nonstatutory Stock Option” means an Option not
intended to qualify as an Incentive Stock Option. 
 (p) “Officer” means a person who is an
officer of the Company within the meaning of Section 16 of the Exchange Act and the rules and regulations promulgated thereunder. 
 (q) “Option” means a stock option granted pursuant to the Plan. 
 (r) “Option Agreement” means a written or electronic agreement between the Company and an Optionee evidencing the terms and conditions of an individual Option grant. The Option Agreement
is subject to the terms and conditions of the Plan. 

 (s) “Option Exchange Program” means a program whereby
outstanding Options are exchanged for Options with a lower exercise price. 
 (t)
“Optioned Stock” means the Common Stock subject to an Option or a Stock Purchase Right. 

(u) “Optionee” means the holder of an outstanding Option or Stock Purchase Right granted under the Plan.

 (v) “Parent” means a “parent corporation,” whether now or hereafter existing, as
defined in Section 424(e) of the Code. 
 (w) “Plan” means this 2000 Stock Plan.

 (x) “Restricted Stock” means shares of Common Stock acquired pursuant to a grant of a Stock
Purchase Right under Section 11 below. 
 (y) “Service Provider” means an Employee,
Director or Consultant. 
 (z) “Share” means a share of the Common Stock, as adjusted in
accordance with Section 12 below. 
 (aa) “Stock Purchase Right” means a right to purchase
Common Stock pursuant to Section 11 below. 
 (bb) “Subsidiary” means a “subsidiary
corporation,” whether now or hereafter existing, as defined in Section 424(f) of the Code. 
 3.
Stock Subject to the Plan. Subject to the provisions of Section 12 of the Plan, the maximum aggregate number of Shares that may be subject to option and sold under the Plan is 8,432,184 Shares. The Shares may be
authorized but unissued, or reacquired Common Stock. 
 If an Option or Stock Purchase Right expires or becomes
unexercisable without having been exercised in full, or is surrendered pursuant to an Option Exchange Program, the unpurchased Shares which were subject thereto shall become available for future grant or sale under the Plan (unless the Plan has
terminated). However, Shares that have actually been issued under the Plan, upon exercise of either an Option or Stock Purchase Right, shall not be returned to the Plan and shall not become available for future distribution under the Plan, except
that if Shares of Restricted Stock are repurchased by the Company or forfeited due to failure to vest, such Shares shall become available for future grant under the Plan. 

 4. Administration of the Plan. 

(a) Administrator. The Plan shall be administered by the Board or a Committee appointed by the Board, which
Committee shall be constituted to comply with Applicable Laws. 
 (b)
Powers of the Administrator. Subject to the provisions of the Plan and, in the case of a Committee, the specific duties delegated by the Board to such Committee, and subject to the approval of any relevant authorities, the
Administrator shall have the authority in its discretion: 
 (i) to determine the Fair Market Value; 

(ii) to select the Service Providers to whom Options and Stock Purchase Rights may from time to time be granted
hereunder; 
 (iii) to determine the number of Shares to be covered by each such award granted hereunder;

 (iv) to approve forms of agreement for use under the Plan; 

(v) to determine the terms and conditions, of any Option or Stock Purchase Right granted hereunder. Such terms and
conditions include, but are not limited to, the exercise price, the time or times when Options or Stock Purchase Rights may be exercised (which may be based on performance criteria), any vesting acceleration or waiver of forfeiture restrictions, and
any restriction or limitation regarding any Option or Stock Purchase Right or the Common Stock relating thereto, based in each case on such factors as the Administrator, in its sole discretion, shall determine; 

(vi) to determine whether and under what circumstances an Option may be settled in cash under subsection 9(e)
instead of Common Stock; 
 (vii) to reduce the exercise price of any Option to the then current Fair Market
Value if the Fair Market Value of the Common Stock covered by such Option has declined since the date the Option was granted; 
 (viii) to initiate an Option Exchange Program; 
 (ix) to
prescribe, amend and rescind rules and regulations relating to the Plan, including rules and regulations relating to sub-plans established for the purpose of qualifying for preferred tax treatment under foreign tax laws; 

(x) to allow Optionees to satisfy withholding tax obligations by electing to have the Company withhold from the Shares
to be issued upon exercise of an Option or Stock Purchase Right that number of Shares having a Fair Market Value equal to the amount required to be withheld. The Fair Market Value of the Shares to be withheld shall be determined on the date that the
amount of tax to be withheld is to be determined. All elections by Optionees to have Shares withheld for this purpose shall be made in such form and under such conditions as the Administrator may deem necessary or advisable; and 

 (xi) to construe and interpret the terms of the Plan and awards granted
pursuant to the Plan. 
 (c) Effect of Administrator’s Decision. All decisions,
determinations and interpretations of the Administrator shall be final and binding on all Optionees. 
 5.
Eligibility. 
 (a) Nonstatutory Stock Options and Stock Purchase Rights may be granted to Service
Providers. Incentive Stock Options may be granted only to Employees. 
 (b) Each Option shall be designated in
the Option Agreement as either an Incentive Stock Option or a Nonstatutory Stock Option. However, notwithstanding such designation, to the extent that the aggregate Fair Market Value of the Shares with respect to which Incentive Stock Options are
exercisable for the first time by the Optionee during any calendar year (under all plans of the Company and any Parent or Subsidiary) exceeds $100,000, such Options shall be treated as Nonstatutory Stock Options. For purposes of this
Section 5(b), Incentive Stock Options shall be taken into account in the order in which they were granted. The Fair Market Value of the Shares shall be determined as of the time the Option with respect to such Shares is granted. 

(c) Neither the Plan nor any Option or Stock Purchase Right shall confer upon any Optionee any right with respect to
continuing the Optionee’s relationship as a Service Provider with the Company, nor shall it interfere in any way with his or her right or the Company’s right to terminate such relationship at any time, with or without cause. 

6. Term of Plan. The Plan shall become effective upon its adoption by the Board. It shall continue in
effect for a term of ten (10) years unless sooner terminated under Section 14 of the Plan. 
 7.
Term of Option. The term of each Option shall be stated in the Option Agreement; provided, however, that the term shall be no more than ten (10) years from the date of grant thereof. In the case of an Incentive Stock Option granted to an
Optionee who, at the time the Option is granted, owns stock representing more than ten percent (10%) of the voting power of all classes of stock of the Company or any Parent or Subsidiary, the term of the Option shall be five (5) years
from the date of grant or such shorter term as may be provided in the Option Agreement. 
 8. Option Exercise
Price and Consideration. 
 (a) The per share exercise price for the Shares to be issued upon exercise of an
Option shall be such price as is determined by the Administrator, but shall be subject to the following: 
 (i)
In the case of an Incentive Stock Option 
 (1) granted to an Employee who, at the time of grant of such
Option, owns stock representing more than ten percent (10%) of the voting power of all classes of 

 
stock of the Company or any Parent or Subsidiary, the exercise price shall be no less than 110% of the Fair Market Value per Share on the date of grant. 

(2) granted to any other Employee, the per Share exercise price shall be no less than 100% of the Fair Market Value per
Share on the date of grant. 
 (ii) In the case of a Nonstatutory Stock Option, the per Share exercise price
shall be no less than 100% of the Fair Market Value per Share on the date of grant. 
 (iii) Notwithstanding
the foregoing, Options may be granted with a per Share exercise price other than as required above pursuant to a merger or other corporate transaction. 
 (b) The consideration to be paid for the Shares to be issued upon exercise of an Option, including the method of payment, shall be determined by the Administrator (and, in the case of an Incentive Stock
Option, shall be determined at the time of grant). Such consideration may consist of (1) cash, (2) check, (3) promissory note, (4) other Shares, provided that such Shares have a Fair Market Value on the date of surrender equal to
the aggregate exercise price of the Shares as to which such Option will be exercised and provided further that accepting such Shares will not result in any adverse accounting consequences to the Company, as the Administrator determines in its sole
discretion, (5) consideration received by the Company under a cashless exercise program implemented by the Company in connection with the Plan, (6) net exercise, or (7) any combination of the foregoing methods of payment. In making
its determination as to the type of consideration to accept, the Administrator shall consider if acceptance of such consideration may be reasonably expected to benefit the Company. 

9. Exercise of Option. 

(a) Procedure for Exercise; Rights as a Shareholder. Any Option granted hereunder shall be exercisable
according to the terms hereof at such times and under such conditions as determined by the Administrator and set forth in the Option Agreement. Unless the Administrator provides otherwise, vesting of Options granted hereunder shall be tolled during
any unpaid leave of absence. An Option may not be exercised for a fraction of a Share. 
 An Option shall be
deemed exercised when the Company receives (i) written or electronic notice of exercise (in accordance with the Option Agreement) from the person entitled to exercise the Option, and (ii) full payment for the Shares with respect to which
the Option is exercised. Full payment may consist of any consideration and method of payment authorized by the Administrator and permitted by the Option Agreement and the Plan. Shares issued upon exercise of an Option shall be issued in the name of
the Optionee or, if requested by the Optionee, in the name of the Optionee and his or her spouse. Until the Shares are issued (as evidenced by the appropriate entry on the books of the Company or of a duly authorized transfer agent of the Company),
no right to vote or receive dividends or any other rights as a shareholder shall exist with respect to the Shares, notwithstanding the exercise of the Option. The Company shall issue (or cause to be issued) such Shares promptly after the Option is
exercised. No adjustment will be made for a dividend or other right for which the record date is prior to the date the Shares are issued, except as provided in Section 12 of the Plan. 

 Exercise of an Option in any manner shall result in a decrease in the
number of Shares thereafter available, both for purposes of the Plan and for sale under the Option, by the number of Shares as to which the Option is exercised. 

(b) Termination of Relationship as a Service Provider. If an Optionee ceases to be a Service Provider, such
Optionee may exercise his or her Option within such period of time as is specified in the Option Agreement (of at least thirty (30) days) to the extent that the Option is vested on the date of termination (but in no event later than the
expiration of the term of the Option as set forth in the Option Agreement). In the absence of a specified time in the Option Agreement, the Option shall remain exercisable for three (3) months following the Optionee’s termination. If, on
the date of termination, the Optionee is not vested as to his or her entire Option, the Shares covered by the unvested portion of the Option shall revert to the Plan. If, after termination, the Optionee does not exercise his or her Option within the
time specified by the Administrator, the Option shall terminate, and the Shares covered by such Option shall revert to the Plan. 
 (c) Disability of Optionee. If an Optionee ceases to be a Service Provider as a result of the Optionee’s Disability, the Optionee may exercise his or her Option within such period of time as
is specified in the Option Agreement (of at least six (6) months) to the extent the Option is vested on the date of termination (but in no event later than the expiration of the term of such Option as set forth in the Option Agreement). In the
absence of a specified time in the Option Agreement, the Option shall remain exercisable for twelve (12) months following the Optionee’s termination. If, on the date of termination, the Optionee is not vested as to his or her entire
Option, the Shares covered by the unvested portion of the Option shall revert to the Plan. If, after termination, the Optionee does not exercise his or her Option within the time specified herein, the Option shall terminate, and the Shares covered
by such Option shall revert to the Plan. 
 (d) Death of Optionee. If an Optionee dies while a
Service Provider, the Option may be exercised within such period of time as is specified in the Option Agreement (of at least six (6) months) to the extent that the Option is vested on the date of death (but in no event later than the
expiration of the term of such Option as set forth in the Option Agreement) by the Optionee’s estate or by a person who acquires the right to exercise the Option by bequest or inheritance. In the absence of a specified time in the Option
Agreement, the Option shall remain exercisable for twelve (12) months following the Optionee’s termination. If, at the time of death, the Optionee is not vested as to the entire Option, the Shares covered by the unvested portion of the
Option shall immediately revert to the Plan. If the Option is not so exercised within the time specified herein, the Option shall terminate, and the Shares covered by such Option shall revert to the Plan. 

(e) Buyout Provisions. The Administrator may at any time offer to buy out for a payment in cash or Shares, an
Option previously granted, based on such terms and conditions as the Administrator shall establish and communicate to the Optionee at the time that such offer is made. 

10. Non-Transferability of Options and Stock Purchase Rights. The Options and Stock Purchase Rights may
not be sold, pledged, assigned, hypothecated, transferred, or disposed of in any manner other than by will or by the laws of descent or distribution and may be exercised, during the lifetime of the Optionee, only by the Optionee. 

 11. Stock Purchase Rights. 

(a) Rights to Purchase. Stock Purchase Rights may be issued either alone, in addition to, or in tandem with other
awards granted under the Plan and/or cash awards made outside of the Plan. After the Administrator determines that it will offer Stock Purchase Rights under the Plan, it shall advise the offeree in writing or electronically of the terms, conditions
and restrictions related to the offer, including the number of Shares that such person shall be entitled to purchase, the price to be paid, and the time within which such person must accept such offer. The offer shall be accepted by execution of a
Restricted Stock purchase agreement in the form determined by the Administrator. 
 (b) Repurchase
Option. Unless the Administrator determines otherwise, the Restricted Stock purchase agreement shall grant the Company a repurchase option exercisable upon the voluntary or involuntary termination of the purchaser’s service with the Company
for any reason (including death or disability). The purchase price for Shares repurchased pursuant to the Restricted Stock purchase agreement shall be the original price paid by the purchaser and may be paid by cancellation of any indebtedness of
the purchaser to the Company. The repurchase option shall lapse at such rate as the Administrator may determine. 
 (c) Other Provisions. The Restricted Stock purchase agreement shall contain such other terms, provisions and conditions not inconsistent with the Plan as may be determined by the Administrator in
its sole discretion. 
 (d) Rights as a Shareholder. Once the Stock Purchase Right is exercised, the
purchaser shall have rights equivalent to those of a shareholder and shall be a shareholder when his or her purchase is entered upon the records of the duly authorized transfer agent of the Company. No adjustment shall be made for a dividend or
other right for which the record date is prior to the date the Stock Purchase Right is exercised, except as provided in Section 12 of the Plan. 
 12. Adjustments Upon Changes in Capitalization, Merger or Asset Sale. 
 (a) Changes in Capitalization. Subject to any required action by the shareholders of the Company, the number of shares of Stock covered by each outstanding Option or Stock Purchase Right, and the
number of shares of Stock which have been authorized for issuance under the Plan but as to which no Options or Stock Purchase Rights have yet been granted or which have been returned to the Plan upon cancellation or expiration of an Option or Stock
Purchase Right, as well as the price per share of Stock covered by each such outstanding Option or Stock Purchase Right, shall be proportionately adjusted for any increase or decrease in the number of issued shares of stock resulting from a stock
split, reverse stock split, stock dividend, recapitalization, reorganization, merger, consolidation, split-up, spin-off, repurchase, combination or reclassification of the stock, or any other increase or decrease in the number of issued shares of
stock effected without receipt of consideration by the Company. The conversion of any convertible securities of the Company shall not be deemed to have been “effected without receipt of consideration.” Such adjustment shall be made by the
Board, whose determination in that respect shall be final, binding and conclusive. Except as expressly provided herein, no issuance by the Company of shares of stock of any class, or securities convertible into shares of stock of any class, shall
affect, and no 

 
adjustment by reason thereof shall be made with respect to, the number or price of shares of stock subject to an Option or Stock Purchase Right. Notwithstanding the foregoing, the Administrator
will make such adjustments to an Option or Stock Purchase Right required by Section 25102(o) of the California Corporations Code to the extent the Company is relying upon the exemption afforded thereby with respect to the Option or Stcok
Purchase Right. 
 (b) Dissolution or Liquidation. In the event of the proposed dissolution or
liquidation of the Company, the Administrator shall notify each Optionee as soon as practicable prior to the effective date of such proposed transaction. The Administrator in its discretion may provide for an Optionee to have the right to exercise
his or her Option or Stock Purchase Right prior to such transaction as to all of the Optioned Stock covered thereby, including Shares as to which the Option or Stock Purchase Right would not otherwise be exercisable. In addition, the Administrator
may provide that any Company repurchase option applicable to any Shares purchased upon exercise of an Option or Stock Purchase Right shall lapse as to all such Shares, provided the proposed dissolution or liquidation takes place at the time and in
the manner contemplated. To the extent it has not been previously exercised, an Option or Stock Purchase Right will terminate immediately prior to the consummation of such proposed action. 

(c) Merger or Asset Sale. In the event of a merger of the Company with or into another corporation, or the sale of
substantially all of the assets of the Company, each outstanding Option and Stock Purchase Right shall be assumed or an equivalent option or right substituted by the successor corporation or a Parent or Subsidiary of the successor corporation. In
the event that the successor corporation refuses to assume or substitute for the Option or Stock Purchase Right, the Optionee shall fully vest in and have the right to exercise the Option or Stock Purchase Right as to all of the Optioned Stock,
including Shares as to which it would not otherwise be vested or exercisable. If an Option or Stock Purchase Right becomes fully vested and exercisable in lieu of assumption or substitution in the event of a merger or sale of assets, the
Administrator shall notify the Optionee in writing or electronically that the Option or Stock Purchase Right shall be fully exercisable for a period of time determined by the Administrator from the date of such notice, and the Option or Stock
Purchase Right shall terminate upon the expiration of such period. For the purposes of this paragraph, the Option or Stock Purchase Right shall be considered assumed if, following the merger or sale of assets, the option or right confers the right
to purchase or receive, for each Share of Optioned Stock subject to the Option or Stock Purchase Right immediately prior to the merger or sale of assets, the consideration (whether stock, cash, or other securities or property) received in the
merger or sale of assets by holders of Stock for each Share held on the effective date of the transaction (and if holders were offered a choice of consideration, the type of consideration chosen by the holders of a majority of the outstanding
Shares); provided, however, that if such consideration received in the merger or sale of assets is not solely Stock of the successor corporation or its Parent, the Administrator may, with the consent of the successor corporation, provide for the
consideration to be received upon the exercise of the Option or Stock Purchase Right, for each Share of Optioned Stock subject to the Option or Stock Purchase Right, to be solely Stock of the successor corporation or its Parent equal in fair market
value to the per share consideration received by holders of Stock in the merger or sale of assets. 
 13.
Time of Granting Options and Stock Purchase Rights. The date of grant of an Option or Stock Purchase Right shall, for all purposes, be the date on which the Administrator makes the

 
determination granting such Option or Stock Purchase Right, or such other date as is determined by the Administrator. Notice of the determination shall be given to each Service Provider to whom
an Option or Stock Purchase Right is so granted within a reasonable time after the date of such grant. 
 14.
Amendment and Termination of the Plan. 
 (a) Amendment and Termination.
The Board may at any time amend, alter, suspend or terminate the Plan. 
 (b) Shareholder Approval. The
Board shall obtain shareholder approval of any Plan amendment to the extent necessary and desirable to comply with Applicable Laws. 
 (c) Effect of Amendment or Termination. No amendment, alteration, suspension or termination of the Plan shall impair the rights of any Optionee, unless mutually agreed otherwise
between the Optionee and the Administrator, which agreement must be in writing and signed by the Optionee and the Company. Termination of the Plan shall not affect the Administrator’s ability to exercise the powers granted to it hereunder with
respect to Options granted under the Plan prior to the date of such termination. 
 15.
Conditions Upon Issuance of Shares. 
 (a) Legal Compliance. Shares shall not
be issued pursuant to the exercise of an Option unless the exercise of such Option and the issuance and delivery of such Shares shall comply with Applicable Laws and shall be further subject to the approval of counsel for the Company with respect to
such compliance. 
 (b) Investment Representations. As a condition to the exercise of an Option, the
Administrator may require the person exercising such Option to represent and warrant at the time of any such exercise that the Shares are being purchased only for investment and without any present intention to sell or distribute such Shares if, in
the opinion of counsel for the Company, such a representation is required. 
 16. Inability to Obtain
Authority. The inability of the Company to obtain authority from any regulatory body having jurisdiction, which authority is deemed by the Company’s counsel to be necessary to the lawful issuance and sale of any Shares hereunder, shall
relieve the Company of any liability in respect of the failure to issue or sell such Shares as to which such requisite authority shall not have been obtained. 
 17. Reservation of Shares. The Company, during the term of this Plan, shall at all times reserve and keep available such number of Shares as shall be sufficient to satisfy the
requirements of the Plan. 

 18. Shareholder Approval. The Plan shall be subject to approval by
the shareholders of the Company within twelve (12) months after the date the Plan is adopted. Such shareholder approval shall be obtained in the degree and manner required under Applicable Laws. 

19. Compliance With Section 409A. Options and Stock Purchase Rights will be designed and operated in such a
manner that they are either exempt from the application of, or comply with, the requirements of Code Section 409A, except as otherwise determined in the sole discretion of the Administrator. The Plan and each Option Agreement and Restricted
Stock purchase agreement under the Plan is intended to meet the requirements of Code Section 409A and will be construed and interpreted in accordance with such intent, except as otherwise determined in the sole discretion of the Administrator.
To the extent that an Option or Stock Purchase Right is subject to Code Section 409A, the award will be granted, paid, settled or deferred in a manner that will meet the requirements of Code Section 409A, such that the grant, payment,
settlement or deferral will not be subject to the additional tax or interest applicable under Code Section 409A. 
 20. Information to Optionees. Beginning on the earlier of (i) the date that the aggregate number of Optionees under this Plan is five hundred (500) or more and the Company is relying on
the exemption provided by Rule 12h-1(f)(1) under the Exchange Act and (ii) the date that the Company is required to deliver information to Optionees pursuant to Rule 701 under the Securities Act, and until such time as the Company becomes
subject to the reporting requirements of Section 13 or 15(d) of the Exchange Act, is no longer relying on the exemption provided by Rule 12h-1(f)(1) under the Exchange Act or is no longer required to deliver information to Optionees pursuant to
Rule 701 under the Securities Act, the Company shall provide to each Optionee the information described in paragraphs (e)(3), (4), and (5) of Rule 701 under the Securities Act not less frequently than every six (6) months with the
financial statements being not more than one hundred eighty (180) days old and with such information provided either by physical or electronic delivery to the Optionees or by written notice to the Optionees of the availability of the
information on an Internet site that may be password-protected and of any password needed to access the information. The Company may request that Optionees agree to keep the information to be provided pursuant to this section confidential. If an
Optionee does not agree to keep the information to be provided pursuant to this section confidential, then the Company will not be required to provide the information unless otherwise required pursuant to Rule 12h-1(f)(1) under the Exchange Act or
Rule 701 of the Securities Act. 

 BLUEARC CORPORATION 

2000 STOCK PLAN 
 STOCK OPTION AGREEMENT 
 Unless otherwise defined herein,
the terms defined in the Plan shall have the same defined meanings in this Option Agreement. 
 1. NOTICE OF STOCK OPTION GRANT

 «name» 
 The undersigned Optionee has been granted an Option to purchase Common Stock of the Company, subject to the terms and conditions of the Plan and this Option Agreement, as follows: 

 

							
				
		 	 Date of Grant
	 		    	«grantdate»
				
		 	 Vesting Commencement Date
	 		    	«vestdate»
				
		 	 Exercise Price per Share
	 		    	$«price»
				
		 	 Total Number of Shares Granted
	 		    	«number» shares
				
		 	 Total Exercise Price
	 		    	$«ttlprice»
				
		 	 Type of Option:
	 		    	  X   Incentive Stock Option
				
		 		 		    	        Nonstatutory Stock Option
				
		 	 Term/Expiration Date:
	 		    	«expire»

Vesting Schedule: 

Twenty-five percent (25%) of the shares subject to the Option shall vest on the one-year
anniversary of the Vesting Commencement Date and 1/48th
(one forty-eighth) of the total amount of the shares subject to the Option shall vest every month thereafter on the same day of the month as 

 
the Vesting Commencement Date (and if there is no corresponding day, on the last day of the month), such that 100% of the shares shall be vested on the four-year anniversary of the Vesting
Commencement Date, based upon the Optionee’s continuing to be a Service Provider through each vesting date. 
 Termination Period: 
 This Option shall be exercisable for
three months after Optionee ceases to be a Service Provider. Upon Optionee’s death or disability, this Option may be exercised for one year after Optionee ceases to be a Service Provider. In no event may Optionee exercise this Option after the
Term/Expiration Date as provided above. 
 II. AGREEMENT 

(a) Grant of Option. The Plan Administrator of the BlueArc Corporation (the “Company”) hereby
grants to the Optionee named in the Notice of Grant (the “Optionee”), an option (the “Option”) to purchase the number of shares set forth in the Notice of Grant (the “Shares”), at the exercise price per Share set forth
in the Notice of Grant (the “Exercise Price”), and subject to the terms and conditions of the Plan, which is incorporated herein by reference. Subject to Section 14(c) of the Plan, in the event of a conflict between the terms and
conditions of the Plan and this Option Agreement, the terms and conditions of the Plan shall prevail. 
 If
designated in the Notice of Grant as an Incentive Stock Option (“ISO”), this Option is intended to qualify as an Incentive Stock Option as defined in Section 422 of the Code. Nevertheless, to the extent that it exceeds the $100,000
rule of Code Section 422(d), this Option shall be treated as a Nonstatutory Stock Option (“NSO”). Further, if for any reason this Option (or portion thereof) shall not qualify as an ISO, then, to the extent of such nonqualification,
such Option (or portion thereof) shall be regarded as a NSO granted under the Plan. In no event shall the Administrator, the Company or any Parent or Subsidiary or any of their respective employees or directors have any liability to Optionee (or any
other person) due to the failure of the Option to qualify for any reason as an ISO. 
 (b) Exercise of
Option. This Option shall be exercisable during its term in accordance with the provisions of Section 9 of the Plan as follows: 
 (i) Right to Exercise. 
 (1) Subject to
subsections 2(a)(ii) and 2(a)(iii) below, this Option shall be exercisable cumulatively according to the vesting schedule set forth in the Notice of Grant. Alternatively, at the election of the Optionee, this option may be exercised in whole or
in part at any time as to Shares which have not yet vested. For purposes of this Stock Option Agreement, Shares subject to the Option shall vest based on continued employment of Optionee with the Company.

  
 -2-

 
Vested Shares shall not be subject to the Company’s repurchase right (as set forth in the Restricted Stock Purchase Agreement, attached hereto as Exhibit C-1). 

(2) As a condition to exercising this Option for unvested Shares, the Optionee shall execute the Restricted Stock
Purchase Agreement. 
 (3) This Option may not be exercised for a fraction of a Share. 

(ii) Method of Exercise. This Option shall be exercisable by delivery of an exercise notice in the form attached
as Exhibit A (the “Exercise Notice”) which shall state the election to exercise the Option, the number of Shares with respect to which the Option is being exercised (the “Exercised Shares”), and such other
representations and agreements as may be required by the Company. The Exercise Notice shall be accompanied by payment of the aggregate Exercise Price as to all Exercised Shares, together with any applicable tax withholding. This Option shall be
deemed to be exercised upon receipt by the Company of such fully executed Exercise Notice accompanied by the aggregate Exercise Price, together with any applicable tax withholding. 

No Shares shall be issued pursuant to the exercise of an Option unless such issuance and such exercise comply with
Applicable Laws. Assuming such compliance, for income tax purposes the Shares shall be considered transferred to the Optionee on the date on which the Option is exercised with respect to such Shares. 

(c) Optionee’s Representations. In the event the Shares have not been registered under the Securities
Act of 1933, as amended (the “Securities Act”), at the time this Option is exercised, the Optionee shall, if required by the Company, concurrently with the exercise of all or any portion of this Option, deliver to the Company his or her
Investment Representation Statement in the form attached hereto as Exhibit B. 
 (d) Lock-Up
Period. Optionee hereby agrees that Optionee shall not offer, pledge, sell, contract to sell, sell any option or contract to purchase, purchase any option or contract to sell, grant any option, right or warrant to purchase, lend, or
otherwise transfer or dispose of, directly or indirectly, any Common Stock (or other securities) of the Company or enter into any swap, hedging or other arrangement that transfers to another, in whole or in part, any of the economic consequences of
ownership of any Common Stock (or other securities) of the Company held by Optionee (other than those included in the registration) for a period specified by the representative of the underwriters of Common Stock (or other securities) of the Company
not to exceed one hundred and eighty (180) days following the effective date of any registration statement of the Company filed under the Securities Act (or such other period as may be requested by the Company or the underwriters to accommodate
regulatory restrictions on (i) the publication or other distribution of research reports and (ii) analyst recommendations and opinions, including, but not limited to, the restrictions contained in NASD Rule 2711(f)(4) or NYSE
Rule 472(f)(4), or any successor provisions or amendments thereto). 

  
 -3-

 Optionee agrees to execute and deliver such other agreements as may be
reasonably requested by the Company or the underwriter which are consistent with the foregoing or which are necessary to give further effect thereto. In addition, if requested by the Company or the representative of the underwriters of Common Stock
(or other securities) of the Company, Optionee shall provide, within ten (10) days of such request, such information as may be required by the Company or such representative in connection with the completion of any public offering of the
Company’s securities pursuant to a registration statement filed under the Securities Act. The obligations described in this Section 4 shall not apply to a registration relating solely to employee benefit plans on Form S-1 or Form S-8 or
similar forms that may be promulgated in the future, or a registration relating solely to a Commission Rule 145 transaction on Form S-4 or similar forms that may be promulgated in the future. The Company may impose stop-transfer instructions with
respect to the shares of Common Stock (or other securities) subject to the foregoing restriction until the end of said one hundred and eighty (180) day (or other) period. Optionee agrees that any transferee of the Option or shares acquired
pursuant to the Option shall be bound by this Section 4. 
 (e) Method of Payment. Payment of
the aggregate Exercise Price shall be by any of the following, or a combination thereof, at the election of the Optionee: 
 (i) cash or check; 
 (ii) consideration received by the Company
under a cashless exercise program implemented by the Company; or 
 (iii) surrender of other Shares which
(i) shall be valued at its Fair Market Value on the date of exercise, and (ii) must be owned free and clear of any liens, claims, encumbrances or security interests, if accepting such Shares, in the sole discretion of the Administrator,
will not result in any adverse accounting consequences to the Company. 
 (f) Restrictions on
Exercise. This Option may not be exercised until such time as the Plan has been approved by the stockholders of the Company, or if the issuance of such Shares upon such exercise or the method of payment of consideration for such shares would
constitute a violation of any Applicable Law. 
 (g) Non-Transferability of Option. This Option
may not be transferred in any manner otherwise than by will or by the laws of descent or distribution and may be exercised during the lifetime of Optionee only by Optionee. The terms of the Plan and this Option Agreement shall be binding upon the
executors, administrators, heirs, successors and assigns of the Optionee. 
 (h) Term of Option.
This Option may be exercised only within the term set out in the Notice of Grant, and may be exercised during such term only in accordance with the Plan and the terms of this Option. 

(i) Tax Obligations.  

(i) Tax Withholding. Optionee agrees to make appropriate arrangements with the Company (or the Parent or Subsidiary
employing or retaining Optionee) for the satisfaction of all Federal, state, local and foreign income and employment tax withholding requirements applicable to 

  
 -4-

 
the Option exercise. Optionee acknowledges and agrees that the Company may refuse to honor the exercise and refuse to deliver the Shares if such withholding amounts are not delivered at the time
of exercise. 
 (ii) Notice of Disqualifying Disposition of ISO Shares. If the Option granted to Optionee
herein is an ISO, and if Optionee sells or otherwise disposes of any of the Shares acquired pursuant to the ISO on or before the later of (i) the date two (2) years after the Date of Grant, or (ii) the date one (1) year after the
date of exercise, Optionee shall immediately notify the Company in writing of such disposition. Optionee agrees that Optionee may be subject to income tax withholding by the Company on the compensation income recognized by Optionee. 

(iii) Code Section 409A. Under Code Section 409A, an Option that vests after December 31, 2004 (or
that vested on or prior to such date but which was materially modified after October 3, 2004) that was granted with a per Share exercise price that is determined by the Internal Revenue Service (the “IRS”) to be less than the Fair
Market Value of a Share on the date of grant (a “discount option”) may be considered “deferred compensation.” An Option that is a “discount option” may result in (i) income recognition by Optionee prior to the
exercise of the Option, (ii) an additional twenty percent (20%) federal income tax, and (iii) potential penalty and interest charges. The “discount option” may also result in additional state income, penalty and interest tax
to the Optionee. Optionee acknowledges that the Company cannot and has not guaranteed that the IRS will agree that the per Share exercise price of this Option equals or exceeds the Fair Market Value of a Share on the date of grant in a later
examination. Optionee agrees that if the IRS determines that the Option was granted with a per Share exercise price that was less than the Fair Market Value of a Share on the date of grant, Optionee shall be solely responsible for Optionee’s
costs related to such a determination. 
 (j) Entire Agreement; Governing Law. The Plan is incorporated
herein by reference. The Plan and this Option Agreement constitute the entire agreement of the parties with respect to the subject matter hereof and supersede in their entirety all prior undertakings and agreements of the Company and Optionee with
respect to the subject matter hereof, and may not be modified adversely to the Optionee’s interest except by means of a writing signed by the Company and Optionee. This agreement is governed by the internal substantive laws but not the choice
of law rules of California. 
 (k) No Guarantee of Continued Service. OPTIONEE ACKNOWLEDGES AND AGREES
THAT THE VESTING OF SHARES PURSUANT TO THE VESTING SCHEDULE HEREOF IS EARNED ONLY BY CONTINUING AS A SERVICE PROVIDER AT THE WILL OF THE COMPANY (NOT THROUGH THE ACT OF BEING HIRED, BEING GRANTED THIS OPTION OR ACQUIRING SHARES HEREUNDER). OPTIONEE
FURTHER ACKNOWLEDGES AND AGREES THAT THIS AGREEMENT, THE TRANSACTIONS CONTEMPLATED HEREUNDER AND THE VESTING SCHEDULE SET FORTH HEREIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED PROMISE OF CONTINUED ENGAGEMENT AS A SERVICE PROVIDER FOR THE VESTING
PERIOD, FOR ANY PERIOD, OR AT ALL, AND SHALL NOT INTERFERE IN ANY WAY WITH OPTIONEE’S RIGHT OR THE COMPANY’S RIGHT TO TERMINATE OPTIONEE’S RELATIONSHIP AS A SERVICE PROVIDER AT ANY TIME, WITH OR WITHOUT CAUSE. 

  
 -5-

 Optionee acknowledges receipt of a copy of the Plan and represents that he
or she is familiar with the terms and provisions thereof, and hereby accepts this Option subject to all of the terms and provisions thereof. Optionee has reviewed the Plan and this Option in their entirety, has had an opportunity to obtain the
advice of counsel prior to executing this Option and fully understands all provisions of the Option. Optionee hereby agrees to accept as binding, conclusive and final all decisions or interpretations of the Administrator upon any questions arising
under the Plan or this Option. Optionee further agrees to notify the Company upon any change in the residence address indicated below. 
  

					
	 OPTIONEE:
	 		 	BLUEARC CORPORATION
			
	  
	 	 	 	  

	 Signature
	 		 	 By

			
	 «name»
	 	 	 	 President and CEO

		 		 	Title
			
	  	 	 	 	 
	 Street Address
	 		 	
			
	  	 	 	 	 
	 City/State/Zip Code
	 		 	

  

									
					
	 	 	  
	 	 	 	 	 	 
		 	SSN	 		 		 	

 [2000 Stock Plan Stock Option Agreement Signature Page] 

  
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 EXHIBIT A 

2000 Stock Plan 
 EXERCISE NOTICE 
 BLUEARC CORPORATION 

50 Rio Robles 
 San Jose, CA 95134 
 Attention: President 

1. Exercise of Option. Effective as of today,
                ,             , the undersigned (“Optionee”) hereby elects to
exercise Optionee’s option to purchase                  shares of the Common Stock (the “Shares”) of BlueArc Corporation (the “Company”)
under and pursuant to the 2000 Stock Plan (the “Plan”) and the Stock Option Agreement dated «grantdate» (the “Option Agreement”). 

2. Delivery of Payment. Purchaser herewith delivers to the Company the full purchase price of the Shares, as set
forth in the Option Agreement, and any and all tax withholding due in connection with the exercise of the Option. 
 3. Representations of Optionee. Optionee acknowledges that Optionee has received, read and understood the Plan and the Option Agreement and agrees to abide by and be bound by their terms and
conditions. 
 4. Rights as Stockholder. Until the issuance of the Shares (as evidenced by the
appropriate entry on the books of the Company or of a duly authorized transfer agent of the Company), no right to vote or receive dividends or any other rights as a stockholder shall exist with respect to the Optioned Stock, notwithstanding the
exercise of the Option. The Shares shall be issued to the Optionee as soon as practicable after the Option is exercised. No adjustment shall be made for a dividend or other right for which the record date is prior to the date of issuance except as
provided in Section 12 of the Plan. 
 5. Company’s Right of First Refusal. Before any Shares
held by Optionee or any transferee (either being sometimes referred to herein as the “Holder”) may be sold or otherwise transferred (including transfer by gift or operation of law), the Company or its assignee(s) shall have a right of
first refusal to purchase the Shares on the terms and conditions set forth in this Section (the “Right of First Refusal”). 
 a. Notice of Proposed Transfer. The Holder of the Shares shall deliver to the Company a written notice (the “Notice”) stating: (i) the Holder’s bona fide intention to sell or
otherwise transfer such Shares; (ii) the name of each proposed purchaser or other transferee 

 
(“Proposed Transferee”); (iii) the number of Shares to be transferred to each Proposed Transferee; and (iv) the bona fide cash price or other consideration for which the
Holder proposes to transfer the Shares (the “Offered Price”), and the Holder shall offer the Shares at the Offered Price to the Company or its assignee(s). 

b. Exercise of Right of First Refusal. At any time within thirty (30) days after receipt of the Notice, the
Company and/or its assignee(s) may, by giving written notice to the Holder, elect to purchase all, but not less than all, of the Shares proposed to be transferred to any one or more of the Proposed Transferees, at the purchase price determined in
accordance with subsection (c) below. 
 c. Purchase Price. The purchase price (“Purchase
Price”) for the Shares purchased by the Company or its assignee(s) under this Section shall be the Offered Price. If the Offered Price includes consideration other than cash, the cash equivalent value of the non-cash consideration shall be
determined by the Board of Directors of the Company in good faith. 
 d. Payment. Payment of the Purchase
Price shall be made, at the option of the Company or its assignee(s), in cash (by check), by cancellation of all or a portion of any outstanding indebtedness of the Holder to the Company (or, in the case of repurchase by an assignee, to the
assignee), or by any combination thereof within 30 days after receipt of the Notice or in the manner and at the times set forth in the Notice. 
 e. Holder’s Right to Transfer. If all of the Shares proposed in the Notice to be transferred to a given Proposed Transferee are not purchased by the Company and/or its assignee(s) as provided
in this Section, then the Holder may sell or otherwise transfer such Shares to that Proposed Transferee at the Offered Price or at a higher price, provided that such sale or other transfer is consummated within 120 days after the date of the Notice,
that any such sale or other transfer is effected in accordance with any applicable securities laws and that the Proposed Transferee agrees in writing that the provisions of this Section shall continue to apply to the Shares in the hands of such
Proposed Transferee. If the Shares described in the Notice are not transferred to the Proposed Transferee within such period, a new Notice shall be given to the Company, and the Company and/or its assignees shall again be offered the Right of First
Refusal before any Shares held by the Holder may be sold or otherwise transferred. 
 f. Exception for
Certain Family Transfers. Anything to the contrary contained in this Section notwithstanding, the transfer of any or all of the Shares during the Optionee’s lifetime or on the Optionee’s death by will or intestacy to the
Optionee’s immediate family or a trust for the benefit of the Optionee’s immediate family shall be exempt from the provisions of this Section. “Immediate Family” as used herein shall mean spouse, lineal descendant or antecedent,
father, mother, brother or sister. In such case, the transferee or other recipient shall receive and hold the Shares so transferred subject to the provisions of this Section, and there shall be no further transfer of such Shares except in accordance
with the terms of this Section. 
 g. Termination of Right of First Refusal. The Right of First Refusal
shall terminate as to any Shares upon the first sale of Common Stock of the Company to the general 
 [2000 Stock Plan
Exercise Notice Signature Page] 

  
 -2-

 
public pursuant to a registration statement filed with and declared effective by the Securities and Exchange Commission under the Securities Act of 1933, as amended. 

6. Tax Consultation. Optionee understands that Optionee may suffer adverse tax consequences as a result of
Optionee’s purchase or disposition of the Shares. Optionee represents that Optionee has consulted with any tax consultants Optionee deems advisable in connection with the purchase or disposition of the Shares and that Optionee is not relying on
the Company for any tax advice. 
 7. Restrictive Legends and Stop-Transfer Orders. 

a. Legends. Optionee understands and agrees that the Company shall cause the legends set forth below or legends
substantially equivalent thereto, to be placed upon any certificate(s) evidencing ownership of the Shares together with any other legends that may be required by the Company or by state or federal securities laws: 

“THE SHARES REPRESENTED BY THIS CERTIFICATE HAVE BEEN ACQUIRED FOR INVESTMENT AND NOT
WITH A VIEW TO, OR IN CONNECTION WITH, THE SALE OR DISTRIBUTION THEREOF. NO SUCH SALE OR DISPOSITION MAY BE EFFECTED WITHOUT AN EFFECTIVE REGISTRATION STATEMENT RELATED THERETO OR AN OPINION OF COUNSEL SATISFACTORY TO THE COMPANY THAT SUCH
REGISTRATION IS NOT REQUIRED UNDER THE SECURITIES ACT OF 1933.” 

“THE SHARES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN RESTRICTIONS ON
TRANSFER AS SET FORTH IN AN AGREEMENT BETWEEN THE ISSUER AND THE ORIGINAL HOLDER OF THESE SHARES. THESE TRANSFER RESTRICTIONS ARE BINDING UPON ALL TRANSFEREES OF THE SHARES. THE SHARES REPRESENTED BY THIS CERTIFICATE MAY NOT BE SOLD OR TRANSFERRED
FOR A PERIOD OF 180 DAYS FOLLOWING THE EFFECTIVE DATE OF A REGISTRATION STATEMENT FILED BY THE COMPANY FOR ITS INITIAL PUBLIC OFFERING.” 
 b. Stop-Transfer Notices. Optionee agrees that, in order to ensure compliance with the restrictions referred to herein, the Company may issue appropriate “stop transfer” instructions to
its transfer agent, if any, and that, if the Company transfers its own securities, it may make appropriate notations to the same effect in its own records. 

c. Refusal to Transfer. The Company shall not be required (i) to transfer on its books any Shares that have
been sold or otherwise transferred in violation of any of the provisions of this Agreement or (ii) to treat as owner of such Shares or to accord the right to vote or pay dividends to any purchaser or other transferee to whom such Shares shall
have been so transferred. 
 [2000 Stock Plan Exercise Notice Signature Page] 

  
 -3-

 8. Successors and Assigns. The Company may assign any of its rights
under this Agreement to single or multiple assignees, and this Agreement shall inure to the benefit of the successors and assigns of the Company. Subject to the restrictions on transfer herein set forth, this Agreement shall be binding upon Optionee
and his or her heirs, executors, administrators, successors and assigns. 
 9. Interpretation. Any
dispute regarding the interpretation of this Agreement shall be submitted by Optionee or by the Company forthwith to the Administrator which shall review such dispute at its next regular meeting. The resolution of such a dispute by the Administrator
shall be final and binding on all parties. 
 10. Governing Law; Severability. This Agreement is governed
by the internal substantive laws, but not the choice of law rules, of California. 
 11. Entire
Agreement. The Plan and Option Agreement are incorporated herein by reference. This Agreement, the Plan, the Restricted Stock Purchase Agreement, the Option Agreement and the Investment Representation Statement constitute the entire agreement of
the parties with respect to the subject matter hereof and supersede in their entirety all prior undertakings and agreements of the Company and Optionee with respect to the subject matter hereof, and may not be modified adversely to the
Optionee’s interest except by means of a writing signed by the Company and Optionee. 

							
			
	 Submitted by:
	 		 	 Accepted by:

			
	 OPTIONEE:
	 		 	BLUEARC CORPORATION
			
	  
 Signature
	 		 	  
 By

			
	 «name»
	 		 	  

Its

			
	 Address:
	 		 	Address:
			
	  
	 		 	50 Rio Robles
			
	  
	 		 	San Jose, CA 95134
				
		 		 		 	  
 Date
Received

 [2000 Stock Plan Exercise Notice Signature Page] 

  
 -4-

 EXHIBIT B 

INVESTMENT REPRESENTATION STATEMENT 
  

					
	 OPTIONEE
	  	 :
	  	 «name»

			
	 COMPANY
	  	 :
	  	 BLUEARC CORPORATION

			
	 SECURITY
	  	 :
	  	 COMMON STOCK

			
	 AMOUNT
	  	 :
	  	
			
	 DATE
	  	 :
	  	

 In connection with the purchase of the above-listed Securities, the undersigned Optionee
represents to the Company the following: 
 (a) Optionee is aware of the Company’s business affairs and
financial condition and has acquired sufficient information about the Company to reach an informed and knowledgeable decision to acquire the Securities. Optionee is acquiring these Securities for investment for Optionee’s own account only and
not with a view to, or for resale in connection with, any “distribution” thereof within the meaning of the Securities Act of 1933, as amended (the “Securities Act”). 

(b) Optionee acknowledges and understands that the Securities constitute “restricted securities” under the
Securities Act and have not been registered under the Securities Act in reliance upon a specific exemption therefrom, which exemption depends upon, among other things, the bona fide nature of Optionee’s investment intent as expressed herein. In
this connection, Optionee understands that, in the view of the Securities and Exchange Commission, the statutory basis for such exemption may be unavailable if Optionee’s representation was predicated solely upon a present intention to hold
these Securities for the minimum capital gains period specified under tax statutes, for a deferred sale, for or until an increase or decrease in the market price of the Securities, or for a period of one year or any other fixed period in the future.
Optionee further understands that the Securities must be held indefinitely unless they are subsequently registered under the Securities Act or an exemption from such registration is available. Optionee further acknowledges and understands that the
Company is under no obligation to register the Securities. Optionee understands that the certificate evidencing the Securities will be imprinted with a legend which prohibits the transfer of the Securities unless they are registered or such
registration is not required in the opinion of counsel satisfactory to the Company, a legend prohibiting their transfer without the consent of the Commissioner of Corporations of the State of California and any other legend required under applicable
state securities laws. 
 (c) Optionee is familiar with the provisions of Rule 701 and Rule 144, each
promulgated under the Securities Act, which, in substance, permit limited public resale of “restricted securities” acquired, directly or indirectly from the issuer thereof, in a non-public offering subject to the satisfaction of certain
conditions. Rule 701 provides that if the issuer qualifies under Rule 701 at 

 
the time of the grant of the Option to Optionee, the exercise shall be exempt from registration under the Securities Act. In the event the Company becomes subject to the reporting requirements of
Section 13 or 15(d) of the Securities Exchange Act of 1934, ninety (90) days thereafter (or such longer period as any market stand-off agreement may require) the Securities exempt under Rule 701 may be resold, subject to the
satisfaction of the applicable conditions specified by Rule 144, including in the case of affiliates (1) the availability of certain public information about the Company, (2) the amount of Securities being sold during any three
(3) month period not exceeding specified limitations, (3) the resale being made in an unsolicited “broker’s transaction”, transactions directly with a “market maker” or “riskless principal transactions”
(as those terms are defined under the Securities Exchange Act of 1934) and (4) the timely filing of a Form 144, if applicable. 
 In the event that the Company does not qualify under Rule 701 at the time of grant of the Option, then the Securities may be resold in certain limited circumstances subject to the provisions of
Rule 144, which may require (i) the availability of current public information about the Company; (ii) the resale to occur more than a specified period after the purchase and full payment (within the meaning of Rule 144) for the
Securities; and (iii) in the case of the sale of Securities by an affiliate, the satisfaction of the conditions set forth in sections (2), (3) and (4) of the paragraph immediately above. 

(d) Optionee further understands that in the event all of the applicable requirements of Rule 701 or 144 are not
satisfied, registration under the Securities Act, compliance with Regulation A, or some other registration exemption will be required; and that, notwithstanding the fact that Rules 144 and 701 are not exclusive, the Staff of the Securities and
Exchange Commission has expressed its opinion that persons proposing to sell private placement securities other than in a registered offering and otherwise than pursuant to Rules 144 or 701 will have a substantial burden of proof in establishing
that an exemption from registration is available for such offers or sales, and that such persons and their respective brokers who participate in such transactions do so at their own risk. Optionee understands that no assurances can be given that any
such other registration exemption will be available in such event. 
  

			
	Signature of Optionee:
	  

		
	Date:	 	  

 [2000 Stock Plan Investment Representation Statement Signature Page] 

  
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 EXHIBIT C-1 

BLUEARC CORPORATION 
 2000 Stock Plan 
 RESTRICTED STOCK PURCHASE AGREEMENT 

THIS AGREEMENT is made between
                         (the “Purchaser”) and BlueArc Corporation (the “Company”) as of
                    ,             . 

RECITALS 
 A. Pursuant to the exercise of the stock option granted to Purchaser under the Company’s 2000 Stock Plan (the “Plan”) and pursuant to the Stock Option Agreement (the “Option
Agreement”) dated «grantdate» by and between the Company and Purchaser with respect to such grant, which Plan and Option Agreement are hereby incorporated by reference, Purchaser has elected to purchase
                     of those shares which have not become vested under the vesting schedule set forth in the Option Agreement (“Unvested
Shares”). The Unvested Shares and the shares subject to the Option Agreement which have become vested are sometimes collectively referred to herein as the “Shares”. 

B. As required by the Option Agreement, as a condition to Purchaser’s election to exercise the option, Purchaser
must execute this Restricted Stock Purchase Agreement, which sets forth the rights and obligations of the parties with respect to Shares acquired upon exercise of the Option. 

1. Repurchase Option. 
 (a) If Purchaser’s status as a Service Provider is terminated for any reason, including for cause, death, and Disability, the Company shall have the right and option to purchase from Purchaser, or
Purchaser’s personal representative, as the case may be, all of the Purchaser’s Unvested Shares as of the date of such termination at the price paid by the Purchaser for such Shares (the “Repurchase Option”). 

(b) Upon the occurrence of a termination, the Company may exercise its Repurchase Option by delivering personally or by
registered mail, to Purchaser (or his or her transferee or legal representative, as the case may be), within ninety (90) days of the termination, a notice in writing indicating the Company’s intention to exercise the Repurchase Option and
setting forth a date for closing not later than thirty (30) days from the mailing of such notice. The closing shall take place at the Company’s office. At the closing, the holder of the certificates for the Unvested Shares being
transferred shall deliver the stock certificate or certificates evidencing the Unvested Shares, and the Company shall deliver the purchase price therefor. 

 (c) At its option, the Company may elect to make payment for the Unvested
Shares to a bank selected by the Company. The Company shall avail itself of this option by a notice in writing to Purchaser stating the name and address of the bank, date of closing, and waiving the closing at the Company’s office. 

(d) If the Company does not elect to exercise the Repurchase Option conferred above by giving the requisite notice within
ninety (90) days following the termination, the Repurchase Option shall terminate. 
 (e) The Repurchase
Option shall terminate in accordance with the Vesting Schedule in Optionee’s Option Agreement. 
 2.
Transferability of the Shares; Escrow. 
 (a) Purchaser hereby authorizes and directs the secretary of the
Company, or such other person designated by the Company, to transfer the Unvested Shares as to which the Repurchase Option has been exercised from Purchaser to the Company. 

(b) To insure the availability for delivery of Purchaser’s Unvested Shares upon repurchase by the Company pursuant
to the Repurchase Option under Section 1, Purchaser hereby appoints the secretary, or any other person designated by the Company as escrow agent, as its attorney-in-fact to sell, assign and transfer unto the Company, such Unvested Shares, if
any, repurchased by the Company pursuant to the Repurchase Option and shall, upon execution of this Agreement, deliver and deposit with the secretary of the Company, or such other person designated by the Company, the share certificates representing
the Unvested Shares, together with the stock assignment duly endorsed in blank, attached hereto as Exhibit C-2. The Unvested Shares and stock assignment shall be held by the secretary in escrow, pursuant to the Joint Escrow Instructions of
the Company and Purchaser attached as Exhibit C-3 hereto, until the Company exercises its purchase right as provided in Section 1, until such Unvested Shares are vested, or until such time as this Agreement no longer is in effect.
As a further condition to the Company’s obligations under this Agreement, the spouse of the Purchaser, if any, shall execute and deliver to the Company the Consent of Spouse attached hereto as Exhibit C-4. Upon vesting of the Unvested
Shares, the escrow agent shall promptly deliver to the Purchaser the certificate or certificates representing such Shares in the escrow agent’s possession belonging to the Purchaser, and the escrow agent shall be discharged of all further
obligations hereunder; provided, however, that the escrow agent shall nevertheless retain such certificate or certificates as escrow agent if so required pursuant to other restrictions imposed pursuant to this Agreement. 

(c) The Company, or its designee, shall not be liable for any act it may do or omit to do with respect to holding the
Shares in escrow and while acting in good faith and in the exercise of its judgment. 
 (d) Transfer or sale of
the Shares is subject to restrictions on transfer imposed by any applicable state and federal securities laws. Any transferee shall hold such Shares subject to all the provisions hereof and the Exercise Notice executed by the Purchaser with respect
to any 

  
 -2-

 
Unvested Shares purchased by Purchaser and shall acknowledge the same by signing a copy of this Agreement. 

3. Ownership, Voting Rights, Duties. This Agreement shall not affect in any way the ownership, voting rights or
other rights or duties of Purchaser, except as specifically provided herein. 
 4. Legends. The share
certificate evidencing the Shares issued hereunder shall be endorsed with the following legend (in addition to any legend required under applicable state securities laws): 

“THE SHARES REPRESENTED BY THIS CERTIFICATE HAVE BEEN ACQUIRED FOR INVESTMENT AND NOT
WITH A VIEW TO, OR IN CONNECTION WITH, THE SALE OR DISTRIBUTION THEREOF. NO SUCH SALE OR DISPOSITION MAY BE EFFECTED WITHOUT AN EFFECTIVE REGISTRATION IS NOT REQUIRED UNDER THE SECURITIES ACT OF 1933.” 

“THE SHARES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN RESTRICTIONS ON
TRANSFER AS SET FORTH IN AN AGREEMENT BETWEEN THE ISSUER AND THE ORIGINAL HOLDER OF THESE SALES. THESE TRANSFER RESTRICTIONS ARE BINDING UPON ALL TRANSFEREES OF THE SHARES. THE SHARES REPRESENTED BY THIS CERTIFICATE MAY NOT BE SOLD OR TRANSFERRED
FOR A PERIOD OF 180 DAYS FOLLOWING THE EFFECTIVE DATE OF A REGISTRATION STATEMENT FILED BY THE COMPANY FOR ITS INITIAL PUBLIC OFFERING.” 
 5. Adjustment for Stock Split. All references to the number of Shares and the purchase price of the Shares in this Agreement shall be appropriately adjusted to reflect any stock split, stock
dividend or other change in the Shares which may be made by the Company after the date of this Agreement. 
 6.
Notices. Notices required hereunder shall be given in person or by registered mail to the address of Purchaser shown on the records of the Company, and to the Company at their respective principal executive offices. 

7. Survival of Terms. This Agreement shall apply to and bind Purchaser and the Company and their respective
permitted assignees and transferees, heirs, legatees, executors, administrators and legal successors. 
 8.
Section 83(b) Election. Purchaser hereby acknowledges that he or she has been informed that, with respect to the exercise of an Option for unvested Shares, an election may be filed by the Purchaser with the Internal Revenue Service,
within 30 days of the purchase of the Shares, electing pursuant to 83(b) of the Code to be taxed currently on any difference between the purchase 

  
 -3-

 
price of the Shares and their Fair Market Value on the date of purchase. In the case of a Nonstatutory Stock Option, this will result in a recognition of taxable income to the Purchaser on the
date of exercise, measured by the excess, if any, of the fair market value of the Shares, at the time the Option is exercised over the purchase price for the Shares. Absent such an election, taxable income will be measured and recognized by
Purchaser at the time or times on which the Company’s Repurchase Option lapses. In the case of an Incentive Stock Option, such an election will result in a recognition of income to the Purchaser for alternative minimum tax purposes on the date
of exercise, measured by the excess, if any, of the fair market value of the Shares, at the time the option is exercised, over the purchase price for the Shares. Absent such an election, alternative minimum taxable income will be measured and
recognized by Purchaser at the time or times on which the Company’s Repurchase Option lapses. 
 This
discussion is intended only as a summary of the general United States income tax laws that apply to exercising Options as to Shares that have not yet vested and is accurate only as of the date this form Agreement was approved by the Board. The
federal, state and local tax consequences to any particular taxpayer will depend upon his or her individual circumstances. Purchaser is strongly encouraged to seek the advice of his or her own tax consultants in connection with the purchase of the
Shares and the advisability of filing of the Election under Section 83(b) of the Code. A form of Election under Section 83(b) is attached hereto as Exhibit C-5 for reference. 

PURCHASER ACKNOWLEDGES THAT IT IS PURCHASER’S SOLE RESPONSIBILITY AND NOT THE COMPANY’S TO FILE TIMELY THE
ELECTION UNDER SECTION 83(b), EVEN IF PURCHASER REQUESTS THE COMPANY OR ITS REPRESENTATIVE TO MAKE THIS FILING ON PURCHASER’S BEHALF. 
 9. Representations. Purchaser has reviewed with his or her own tax advisors the federal, state, local and foreign tax consequences of this investment and the transactions contemplated by this
Agreement. Purchaser is relying solely on such advisors and not on any statements or representations of the Company or any of its agents. Purchaser understands that he or she (and not the Company) shall be responsible for his or her own tax
liability that may arise as a result of this investment or the transactions contemplated by this Agreement. 

10. Entire Agreement; Governing Law. The Plan and Option Agreement are incorporated herein by reference. The Plan,
the Option Agreement, the Exercise Notice, this Agreement, and the Investment Representation Statement constitute the entire agreement of the parties with respect to the subject matter hereof and supersede in their entirety all prior undertakings
and agreements of the Company and Purchaser with respect to the subject matter hereof, and may not be modified adversely to the Purchaser’s interest except by means of a writing signed by the Company and Purchaser. This Agreement shall be
governed by the internal substantive laws, but not the choice of law rules, of California. Purchaser represents that he or she has read this Agreement and is familiar with its terms and provisions. Purchaser hereby agrees to accept as binding,
conclusive and final all decisions or interpretations of the Board upon any questions arising under this Agreement. 

  
 -4-

 IN WITNESS WHEREOF, this Agreement is deemed made as of the date first set
forth above. 

					
			
	 PURCHASER:
	 		 	BLUEARC CORPORATION
			
	  
 Signature
	 		 	  
 By

			
		 		 	  
 Title

	  
	 		 	
	 Street Address
	 		 	

  

									
		 	  

City/State/Zip Code
	 		 			

 [2000 Stock Option Plan Restricted Stock Purchase Agreement Signature Page] 

 EXHIBIT C-2 

ASSIGNMENT SEPARATE FROM CERTIFICATE 
 FOR VALUE RECEIVED I,                             ,
hereby sell, assign and transfer unto BlueArc Corporation (            ) shares of the Common Stock of BlueArc Corporation standing in my name of the books of said corporation
represented by Certificate No.              herewith and do hereby irrevocably constitute and appoint to transfer the said stock on the books of the within named
corporation with full power of substitution in the premises. 
 This Stock Assignment may be used only in
accordance with the Restricted Stock Purchase Agreement of BlueArc Corporation and the undersigned dated                     ,
            . 
 Dated:
                        ,             
                                         
                                         
                  Signature:
                                     

INSTRUCTIONS: Please do not fill in any blanks other than the signature line. The purpose of this assignment is to
enable the Company to exercise its “repurchase option,” as set forth in the Agreement, without requiring additional signatures on the part of the Purchaser. 

 EXHIBIT C-3 

JOINT ESCROW INSTRUCTIONS 
                     ,          

Wilson Sonsini Goodrich & Rosati 

650 Page Mill Road 
 Palo Alto, CA 94304-1050 
 Attn: Michael J. Danaher, Esq.

 Dear Mr. Danaher: 

As Escrow Agent for both BlueArc Corporation (the “Company”), and the undersigned purchaser of stock of the
Company (the “Purchaser”), you are hereby authorized and directed to hold the documents delivered to you pursuant to the terms of that certain Restricted Stock Purchase Agreement (“Agreement”) between the Company and the
undersigned, in accordance with the following instructions: 
 1. In the event the Company and/or any assignee of
the Company (referred to collectively for convenience herein as the “Company”) exercises the Company’s repurchase option set forth in the Agreement, the Company shall give to Purchaser and you a written notice specifying the number of
shares of stock to be purchased, the purchase price, and the time for a closing hereunder at the principal office of the Company. Purchaser and the Company hereby irrevocably authorize and direct you to close the transaction contemplated by such
notice in accordance with the terms of said notice. 
 2. At the closing, you are directed (a) to date the
stock assignments necessary for the transfer in question, (b) to fill in the number of shares being transferred, and (c) to deliver same, together with the certificate evidencing the shares of stock to be transferred, to the Company or its
assignee, against the simultaneous delivery to you of the purchase price (by cash, a check, or some combination thereof) for the number of shares of stock being purchased pursuant to the exercise of the Company’s repurchase option. 

3. Purchaser irrevocably authorizes the Company to deposit with you any certificates evidencing shares of stock to be
held by you hereunder and any additions and substitutions to said shares as defined in the Agreement. Purchaser does hereby irrevocably constitute and appoint you as Purchaser’s attorney-in-fact and agent for the term of this escrow to execute
with respect to such securities all documents necessary or appropriate to make such securities negotiable and to complete any transaction herein contemplated, including but not limited to the filing with any applicable state

 
blue sky authority of any required applications for consent to, or notice of transfer of, the securities. Subject to the provisions of this paragraph 3, Purchaser shall exercise all rights
and privileges of a stockholder of the Company while the stock is held by you. 
 4. Upon written request of the
Purchaser, but no more than once per calendar year, unless the Company’s repurchase option has been exercised, you will deliver to Purchaser a certificate or certificates representing so many shares of stock as are not then subject to the
Company’s repurchase option. Within 120 days after cessation of Purchaser’s continuous employment by or services to the Company, or any parent or subsidiary of the Company, you will deliver to Purchaser a certificate or certificates
representing the aggregate number of shares held or issued pursuant to the Agreement and not purchased by the Company or its assignees pursuant to exercise of the Company’s repurchase option. 

5. If at the time of termination of this escrow you should have in your possession any documents, securities, or other
property belonging to Purchaser, you shall deliver all of the same to Purchaser and shall be discharged of all further obligations hereunder. 
 6. Your duties hereunder may be altered, amended, modified or revoked only by a writing signed by all of the parties hereto. 

7. You shall be obligated only for the performance of such duties as are specifically set forth herein and may rely and
shall be protected in relying or refraining from acting on any instrument reasonably believed by you to be genuine and to have been signed or presented by the proper party or parties. You shall not be personally liable for any act you may do or omit
to do hereunder as Escrow Agent or as attorney-in-fact for Purchaser while acting in good faith, and any act done or omitted by you pursuant to the advice of your own attorneys shall be conclusive evidence of such good faith. 

8. You are hereby expressly authorized to disregard any and all warnings given by any of the parties hereto or by any
other person or corporation, excepting only orders or process of courts of law and are hereby expressly authorized to comply with and obey orders, judgments or decrees of any court. In case you obey or comply with any such order, judgment or decree,
you shall not be liable to any of the parties hereto or to any other person, firm or corporation by reason of such compliance, notwithstanding any such order, judgment or decree being subsequently reversed, modified, annulled, set aside, vacated or
found to have been entered without jurisdiction. 
 9. You shall not be liable in any respect on account of the
identity, authorities or rights of the parties executing or delivering or purporting to execute or deliver the Agreement or any documents or papers deposited or called for hereunder. 

10. You shall not be liable for the outlawing of any rights under the Statute of Limitations with respect to these Joint
Escrow Instructions or any documents deposited with you. 
 11. You shall be entitled to employ such legal
counsel and other experts as you may deem necessary properly to advise you in connection with your obligations hereunder, may rely upon the advice of such counsel, and may pay such counsel reasonable compensation therefor. 

  
 -2-

 12. Your responsibilities as Escrow Agent hereunder shall terminate if you
shall cease to be an officer or agent of the Company or if you shall resign by written notice to each party. In the event of any such termination, the Company shall appoint a successor Escrow Agent. 

13. If you reasonably require other or further instruments in connection with these Joint Escrow Instructions or
obligations in respect hereto, the necessary parties hereto shall join in furnishing such instruments. 
 14. It
is understood and agreed that should any dispute arise with respect to the delivery and/or ownership or right of possession of the securities held by you hereunder, you are authorized and directed to retain in your possession without liability to
anyone all or any part of said securities until such disputes shall have been settled either by mutual written agreement of the parties concerned or by a final order, decree or judgment of a court of competent jurisdiction after the time for appeal
has expired and no appeal has been perfected, but you shall be under no duty whatsoever to institute or defend any such proceedings. 
 15. Any notice required or permitted hereunder shall be given in writing and shall be deemed effectively given upon personal delivery or upon deposit in the United States Post Office, by registered or
certified mail with postage and fees prepaid, addressed to each of the other parties thereunto entitled at the following addresses or at such other addresses as a party may designate by ten days’ advance written notice to each of the other
parties hereto. 
  

									
	 COMPANY:
	 	 BlueArc Corporation
	  		  	
				
		 	 50 Rio Robles
	  		  	
				
		 	 San Jose, CA 95134
	  		  	
		 		 		  		  	
	 PURCHASER:
	 		 	  
	  		  	
		 		 		  		  	
		 		 	 Address:
                                         
           

		 		 	  
	  		  	
		 		 		  		  	
	 ESCROW AGENT:
	 		 	 Wilson Sonsini Goodrich & Rosati
	  		  	
					
		 		 	 650 Page Mill Road
	  		  	
					
		 		 	 Palo Alto, CA 94304-1050
	  		  	
					
		 		 	 Attn: Michael J. Danaher, Esq.
	  		  	

  
 -3-

 16. By signing these Joint Escrow Instructions, you become a party hereto
only for the purpose of said Joint Escrow Instructions; you do not become a party to the Agreement. 
 17. This
instrument shall be binding upon and inure to the benefit of the parties hereto, and their respective successors and permitted assigns. 
 [This Space Intentionally Left Blank] 

  
 -4-

 (l) These Joint Escrow Instructions shall be governed by the internal
substantive laws, but not the choice of law rules, of California. 
  

					
	 PURCHASER:
	  		  	 BLUEARC CORPORATION

		  		  	
	  
	  		  	  

	 Signature
	  		  	 By

		  		  	
		  		  	  

		  		  	 Title

			
	 ESCROW AGENT

 
 WILSON SONSINI GOODRICH
& ROSATI
	  		  	
		  		  	
		  		  	
	 By:
                                        

	  		  	
		  		  	
		  		  	
	 Title:
                                         
       
	  		  	

 [2000 Stock Plan Joint Escrow Instructions Signature Page] 

 EXHIBIT C-4 

CONSENT OF SPOUSE 
 I,                     , spouse of
                    , have read and approve the foregoing Agreement. In consideration of granting of the right to my spouse to purchase shares
of BlueArc Corporation, as set forth in the Agreement, I hereby appoint my spouse as my attorney-in-fact in respect to the exercise of any rights under the Agreement and agree to be bound by the provisions of the Agreement insofar as I may have any
rights in said Agreement or any shares issued pursuant thereto under the community property laws or similar laws relating to marital property in effect in the state of our residence as of the date of the signing of the foregoing Agreement.

  

			
	 Dated:
                                        

	  	  

		  	
		  	 Signature

 : 

 EXHIBIT C-5 

ELECTION UNDER SECTION 83(b) 
 OF THE INTERNAL REVENUE CODE OF 1986 
 The undersigned
taxpayer hereby elects, pursuant to Sections 55 and 83(b) of the Internal Revenue Code of 1986, as amended, to include in taxpayer’s gross income or alternative minimum taxable income, as the case may be, for the current taxable year the amount
of any compensation taxable to taxpayer in connection with taxpayer’s receipt of the property described below: 
 1. The name, address, taxpayer identification number and taxable year of the undersigned are as follows: 
  

					
	 NAME:
	  	 TAXPAYER:
	  	 SPOUSE:

		  		  	
	 ADDRESS:
	  		  	
		  		  	
	 IDENTIFICATION NO.:
	  	 TAXPAYER:
	  	 SPOUSE:

		  		  	
	 TAXABLE YEAR:
	  		  	

  

	2.	 The property with respect to which the election is made is described as follows: shares (the “Shares”) of the Common Stock of
BlueArc Corporation (the “Company”). 

  

	 	3.	 The date on which the property was transferred
is:                        . 

 

	 	4.	 The property is subject to the following restrictions: 

 The Shares may not be transferred and are subject to forfeiture under the
terms of an agreement between the taxpayer and the Company. These restrictions lapse upon the satisfaction of certain conditions contained in such agreement. 
 5. The fair market value at the time of transfer, determined without regard to any restriction other than a restriction which by its terms will never lapse, of such property is:
$                    . 
 6. The amount (if any) paid for such property is: $                    . 

The undersigned has submitted a copy of this statement to the person for whom the services were performed in connection
with the undersigned’s receipt of the above-described property. The transferee of such property is the person performing the services in connection with the transfer of said property. 

The undersigned understands that the foregoing election may not be revoked except with the consent of the
Commissioner. 
  

			
	 Dated:                    ,
        
	  	  

		  	
		  	 Taxpayer

 The undersigned spouse of taxpayer joins in this election. 
  

			
	 Dated:                    ,OEM License and Distribution Agreement

 Exhibit 10.4 
 OEM LICENSE AND DISTRIBUTION AGREEMENT 
 This OEM License and Distribution Agreement (the
“Agreement”), effective as of November 12, 2003 (the, “Effective Date”) is entered into by and between LSI Logic Storage Systems, Inc., (“SSI”), a Delaware, corporation, with its principal place of business located
at 1621 Barber Lane, Milpitas, California 95035, and, BlueArc Corporation (“OEM”), with its principal place of business located at 225 Baypointe Parkway, San Jose, California 95134. SSI and OEM may also be referred to herein collectively
as “parties” and individually each as, a “party”. 
 RECITALS 

A. SSI develops, manufactures, markets, sells and/or licenses computer equipment and software in conjunction with the sale of such
equipment (the “Products” as defined below). 
 B. OEM is engaged in the manufacture, sale, and resale, or rent of
electronic data processing equipment. 
 C. OEM desires to purchase, resell, and integrate the Products with the OEM Products
(as defined below) and sublicense and distribute the SSI Software (as defined below) in conjunction with the sale and distribution of such OEM Products to OEM’s end users and resellers. 

NOW THEREFORE, the parties, in consideration of the undertakings and commitments of each party to the other party set forth herein, agree
as follows: 
 DEFINITIONS. 
 “Agent” of SSI or OEM means, an individual or entity that is authorized to act for or in place of and to bind SSI or OEM, as the case may be, with respect to dealings or contractual
obligations with third parties. 
 “Affiliate” of SSI or OEM means, respectively, any entity that controls, is
controlled by, or is under common control with such party, where “control” means ownership of fifty percent (50%) or more of the outstanding voting securities of the entity in question or the power to otherwise control the voting or
affairs of such entity. 
 “Buffer Stock” means a stock of Product, per OEM’s forecasted agreement, which
is used to offset unexpected rises in demand for the Products. 
 “Business Day” means any day other than
Saturdays and Sundays during which banks are open for business in San Francisco, California. 
 “Customer”
means, in the case of OEM, an OEM Reseller or End User or, in the case of an OEM Reseller, an End User. 

“Documentation” means any documentation in any form provided by SSI to OEM related to the Products, Product
Specifications and/or the SSI Software. 
 “End User” means any Person that has been granted a sublicense by
OEM or OEM Resellers to use the SSI Software solely (i) in conjunction with the use of Products, and (ii) for their own internal use, and not for distribution or resale. 

“Enhancement” means a modification, translation, improvement, derivative work, or enhancement of the SSI Software that
contains new features and/or functionality. SSI, in its sole discretion, may 

  
 -1-

  
 * * * Indicates that
confidential treatment has been sought for this information 

 
designate an Enhancement as a new software product for which it may charge a separate fee or that have been custom developed by SSI on behalf of an SSI OEM. 

“Forecast” shall have the meaning set forth in Section 1.1. 

“Major Change” means a material change to the specified performance, maintainability, operation, reliability of the SSI
Hardware, or changes affecting appearance or interfaces (including electrical signal and/or power grounding interfaces). 

“OEM Products” means OEM equipment and hardware as integrated with the Products. 

“OEM Reseller” means any Person appointed by OEM to sell Products and to sublicense and distribute the SSI Software to
End Users. 
 “OEM Trademark” means the trademark or logo of OEM set forth in Exhibit F. 

“Order” means an OEM purchase order issued to SSI for Products in accordance with the terms and conditions of this
Agreement. 
 “Order Acknowledgement” shall have the meaning set forth in Section 1.2. 

“Parts” means the SSI hardware parts and components listed in Exhibit A that OEM may purchase for use with the
Products. 
 “Person” or “person” means any corporation, partnership, limited liability, joint
venture, other entity or natural person. 
 “Product(s)” means the SSI products as specified in Exhibit A
including SSI Hardware, SSI Software, Documentation and Parts. 
 “Product Specifications” means the published
functional specifications for the Products as specified in Exhibit E. 
 “Ship Date” means the date upon
which SSI consigns Products to OEM’s designated carrier for shipment to OEM. 
 “SSI Hardware” means
hardware and equipment portions of the Products provided to OEM hereunder as listed in Exhibit A attached hereto. SSI Hardware shall also include Parts. 
 “SSI Software” means computer software in machine executable object code format licensed to OEM under this Agreement as specified in Exhibit A and all Updates thereto. The software
includes software imbedded that may be embedded in hardware or provided separately on disks or other media or provided electronically. 
 “SSI Trademark” means the specific trademark or logo of SSI set forth in Exhibit F. 
 “Statement of Work” means a document that describes the supported environment for a particular SSI Product Specification, as mutually agreed upon by the parties. 

“Territory” shall have the meaning set forth on Exhibit B. 

“Third Party Support Provider” means a third party who, pursuant to a written agreement between such party and OEM,
provides technical support to OEM End Users regarding the Products. 

  
 -2-

  
 * * * Indicates that
confidential treatment has been sought for this information 

 “Updates” means modifications, revisions and new releases of the SSI
Software that SSI generally makes available free of charge to its customers. Updates include, without limitation, error corrections, bug fixes, and workarounds, but do not include Enhancements. 

“Upgrades” means a change to the SSI Hardware that may or may not impact form, fit, or function, but is not a
substantially different Product or Part. 
  

	1.	FORECAST AND ORDERS 

  

	 	1.1	Forecasting. OEM agrees to supply SSI with a * * * rolling forecast of OEM’s anticipated requirements for Products (“Forecast”). OEM will update
and provide the Forecast to SSI * * *. The Forecast will include quantity and type of Product to be purchased. Such Forecasts shall not be binding on either party, but shall be made in good faith. Once per * * * OEM shall estimate Product
requirements beyond * * *. 

  

	 	1.2	Purchase Requirements. All purchase orders and invoices under this Agreement shall be subject only to the terms and conditions of this Agreement. Each Order will
specify quantity, price, part number, and requested delivery date(s) to OEM’s specified delivery location, and at OEM’s option, the method of shipment. Subject to SSI’s designation of an alternative expected ship date in its Order
Acknowledgement, SSI will accept any Order that conforms to all terms and conditions of this Agreement, including, but not limited to, price, and delivery requirements. SSI shall use reasonable efforts to review each Order to confirm its compliance
with the terms and conditions of this Agreement within * * * and to provide OEM with written acknowledgement of each Order within * * * with a goal of * * * (“Order Acknowledgement”). Any such Order Acknowledgement shall contain an
expected ship date. An Order shall become effective on the date of SSI’s Order Acknowledgment. 

  

	 	1.3	Changes. During the term of the Agreement under the circumstances outline in this Section 1.3, OEM shall be permitted to submit Orders with certain terms
that are contradictory to or different from the provisions of this Agreement. OEM shall be permitted to submit such an Order provided that, prior to submission of such Order the different terms have been consented to in writing by an SSI employee
who’s title is Director or another title more senior than Director. For the purposes of this Section 1.3, the writing may be an email. 

  

	2.	PRICES AND PAYMENT 

  

	 	2.1	Pricing. The prices of Products, including, without limitation, the license fees for the SSI Software (collectively the “Prices”) shall be as set forth
in Exhibit A on the date of the Order and reviewed on a * * * basis. 

  

	 	2.2	Change in Pricing. SSI reserves the right to change Prices herein effective immediately upon the effective date as specified in the written notice of such Price
change to OEM. In the event of a Price change, the new Price shall apply to all Orders received by SSI from OEM after the effective date of the Price increase as specified in the written notice. 

 

	 	2.3	Taxes, Tariffs & Fees. SSI’s Prices do not include any national, state or local sales, use, value added or other taxes, customs duties, or similar
tariffs and fees which SSI may be required to pay or collect upon the delivery of Products or upon collection of the prices and license fees or otherwise. Except for taxes based on SSI’s income, net worth or similar taxes, should any tax or
levy be made resulting from this Agreement, OEM agrees to pay such tax or levy and indemnify SSI for any claim for such tax or levy demanded, provided that OEM shall have the right to challenge any such claim for such tax or levy on behalf of SSI
and SSI hereby grants OEM a power of attorney to exercise its rights under this Section 2.3, and SSI agrees to cooperate and assist in any such challenge. OEM shall provide SSI with appropriate resale certificate numbers and other documentation
satisfactory to the applicable taxing authorities to substantiate any claim of exemption from any such taxes or fees. If, under the laws of the applicable jurisdiction, OEM is required to withhold any tax on such payments, then OEM may deduct such
tax from payments and the amount of the payments shall be net of all taxes withheld. To assist SSI in obtaining credits for such withheld taxes, OEM shall furnish SSI with such evidence of withholding tax payments as requested by the taxing
jurisdiction. 

  

	 	2.4	Invoicing and Credit. 

  
 -3-

  
 * * * Indicates that
confidential treatment has been sought for this information 

	 	2.4.1	Invoicing. SSI will submit invoices to OEM upon shipment of Products to the destination specified by OEM in it Order. Each invoice will, at a minimum, reference
the OEM Order number, OEM part number, quantity, unit price and total price for the delivery (“correct invoice”). Payments for Orders are due and payable * * * from the date of invoice and shall be made in U.S. Dollars.

  

	 	2.4.2	Credit. Establishment of a credit line for OEM, and OEM’s eligibility to purchase Products under the payment terms set forth herein, shall be contingent
upon approval by SSI’s Credit Department, which approval may be granted or withheld at SSI’s sole discretion. If OEM is permitted to establish a credit line, such credit line may be revised or revoked at any time by SSI in its sole
discretion. 

  

	 	2.5	Cancellation. OEM may cancel an Order, or any portion thereof, prior to delivery by SSI to a carrier, without payment of any penalty or other fee.

  

	 	2.6	Delivery Terms. 

 2.6.1
Delivery. All deliveries shall be made FOB (domestic port of shipment) as defined in Section 2 -319 of UCC Article 2 or for international shipments, FCA (foreign port of shipment) as defined in the INCOTERMS -2000. Title and risk of
loss or damage shall pass to OEM upon delivery of the Product to the carrier at the place of shipment. Unless OEM provides written shipping instructions, SSI may select the carrier and mode of shipment without assuming any liability, including
without limitation, liability for loss, theft, or delay of shipment. SSI shall use reasonable efforts to observe OEM’s requirements specified in writing with respect to packing and transporting Products. OEM agrees to accept partial and/or
installment shipments whenever mutually agreed by both OEM and SSI. SSI may, on a case-by-case basis, request OEM to authorize partial shipment of a Product on an Order Acknowledgement but in no event will such partial shipment be less than a fully
functional Product as set forth in the Product Specifications. 
 2.6.2 Overshipments. If SSI ships a quantity of Product
greater than that set forth in a specific Order Acknowledgement, OEM may keep the excess Product for credit against future orders, or return such Product to SSI pursuant to Section 5.4 “Return Material Authorization”, with the
exception that SSI will pay for the cost of shipping the material back to SSI. 
 2.6.3 Lead Times. For Product ordered
in quantities at or below Forecast, the lead-time is * * *. If the OEM does not order in accordance to the Forecast, then the lead-time shall be dependent on then-current production constraints. 

 

	 	2.7	Product Discontinuance. 

  

	 	2.7.1	SSI may discontinue the manufacture or sale of any Product at any time. SSI shall give OEM * * * written notice before discontinuing the manufacture or sale of any
Product unless a discontinuation is the result of supply-line disruption, compliance with legal obligations, or the result of independent decisions of third parties, in which case SSI shall promptly notify OEM of such discontinuance. If OEM submits
non-cancelable Orders for a discontinued Product within * * * after receiving the notice of discontinuance and those Orders specify delivery within * * * after receiving that notice, SSI will fulfill those Orders, except if a discontinuation is the
result of supply-line disruption, compliance with legal obligations, or the result of independent decisions of third parties, SSI will use reasonable efforts to fulfill those Orders or provide a compatible replacement. Product discontinuance does
not remove any other obligations under this Agreement. 

  

	 	2.7.2	Upon notice of discontinuation of the manufacture or sale of a Product, SSI agrees to maintain availability of spare Parts up to * * * after the date of the
discontinuation notice. At SSI’s discretion spare Parts on discontinued Products may be new, refurbished or offered on an exchange basis. The cost of spare Parts shall be the then-current price for such spare Parts on the then-current SSI Spare
Parts Price List as of the date upon which SSI acknowledges OEM’s Order for such Parts. The warranty period for any spare Parts shall be the unexpired portion of the warranty for the Product in which the spare Part is installed. OEM shall
purchase from SSI appropriate amount of spare Parts at the time that it starts ordering production quantities of the Products. OEM, or the third-party service organization designated by OEM, shall stock and maintain an inventory of spare Parts that
are deployed to provide timely service to End Users and OEM Resellers. 

  
 -4-

  
 * * * Indicates that
confidential treatment has been sought for this information 

	3.	TECHNICAL SUPPORT AND MAINTENANCE 

  

	 	3.1	Support Contact. OEM shall appoint one (1) individual within OEM’s organization to serve as the primary support contact between OEM and SSI and to
receive support through SSI’s telephone support center. All of OEM’s support inquiries shall be initiated through this contact. 

  

	 	3.2	Telephone Support. During the Hardware Warranty Period OEM, SSI will provide telephone consultation by SSI’s technical support pursuant to the terms of
Exhibit C. 

  

	 	3.3	Software Maintenance and Support Services. Provided OEM is current in the payment of all Support and Maintenance Fees, OEM will be entitled to Software Support
and Maintenance as specified in Exhibit C. 

  

	4.	PRODUCT MODIFICATION 

  

	 	4.1	Non-Major Changes. SSI reserves the right to make changes or modifications to its Products in whole or in part which do not constitute a Major Change at any time
prior to delivery thereof. Such changes may also include any electrical or mechanical refinements deemed appropriate by SSI that do not alter the form, fit, function, or part number of the Part or Product. Such modifications do not impose any
liability on SSI to modify or change any Product previously delivered, or supplied in accordance with earlier specifications. 

  

	 	4.2	* * * Notice of Major Change. SSI shall notify OEM with * * * prior written notice of implementing a Major Change. Unless required for compliance with legal
obligations, or from the independent decisions of third parties, within * * * after receiving the Major Change notice, OEM may provide written notification to SSI of its acceptance or rejection of that Major Change, and in the event of rejection may
cancel without liability any orders for Products affected or made obsolete by that Major Change. In the event of rejection by OEM, SSI may, at its sole option and discretion, (i) continue to provide the applicable Products without such major
change to OEM, for a time period and at a price to be agreed upon by the parties, or (ii) terminate this Agreement with respect to the applicable Products. 

 

	 	4.3	Notification of Non-Major Changes. SSI will notify OEM with * * * notice of Non-Major Changes if the change requires a new Part number from OEM.

  

	 	4.4	Non-Cancelable Orders. If OEM submits non-cancelable Orders for a Product that is scheduled to be changed before the date on which that change is scheduled to
become effective, and those Orders specify delivery within * * * after that effective date, SSI will use reasonable efforts to fill those orders. 

  

	 	4.5	Product Samples. At OEM’s request, SSI shall use reasonable efforts to furnish samples of changed Products to OEM for evaluation. 

 

	 	4.6	OEM Requested Changes. In the event OEM requests changes to the Products that would require SSI to perform engineering services, SSI will review OEM’s
request and respond within * * * regarding the cost, feasibility, and desirability of such change. Any such change requires the mutual consent of both parties. If any change affects the price of the Product, SSI will provide a new quotation to OEM.

  

	5.	LICENSES 

  

	 	5.1	Software License to OEM. Subject to the terms and conditions of this Agreement, SSI hereby grants to OEM a non-exclusive, nontransferable (except as permitted
under Section 11.5), revocable, royalty-free license in the Territory to: 

  

	 	5.1.1	use, reproduce, perform and display the SSI Software in machine executable object code form only for OEM’s internal purposes including integration work with OEM
Products only, testing, OEM support, and demonstrations; and 

  

	 	5.1.2	 reproduce and distribute the SSI Software, in machine executable object code form only, solely as part of a

  
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Product that is incorporated or bundled with the OEM Products and not on a standalone basis. 

Such licenses shall be subject to the restrictions set forth in Section 5.3. OEM may sublicense the rights granted
in this Section 5.1 only as follows: (i) OEM may sublicense the rights to use the SSI Software incorporated with the OEM Products as part of a Product to OEM Resellers; (ii) OEM may sublicense the rights to use the SSI Software to its
End User customers, solely for the purpose of allowing such End User customers to use the SSI Software with OEM Products as part of a Product; and (iii) to Third Party Support Providers for the sole purpose of such providers supporting OEM in
their use of the Products. 
  

	 	5.2	Documentation License to OEM. SSI grants to OEM a non-exclusive, nontransferable (except as permitted under Section 11.5), revocable, royalty-free license
to: 

  

	 	5.2.1	use, reproduce, perform, display, distribute, and to make, have made, offer for sale, import and sell the Documentation in hard copy and/or read-only soft copy formats
solely to the extent that the Documentation is to be used in connection with the Products; and 

  

	 	5.2.2	translate, modify and create derivative works of the Documentation, for the sole purpose of distribution in hard copy and/or read-only soft copy form to (i) OEM
Resellers and End Users who have purchased Products from OEM; and (ii) third-parties who provide support services for such Products; provided that such third parties have executed non-disclosure agreements with OEM with provisions substantially
similar to those in Section 7. 

 OEM may sublicense (a) to its Resellers the right (i) to use the
Documentation to provide technical support to its End User customers, and (ii) to reproduce and distribute the Documentation solely to the extent that it is to be used in connection with the Products, and (b) to Third Party Support
Providers for the sole purpose of such providers supporting OEM in their use of the Products, and (c) to its End User customers, the right to use the Documentation solely for the purpose of allowing such End User customers to use the SSI
Software with OEM Products as part of a Product. 
  

	 	5.3	Restrictions. OEM shall not itself, or through any Affiliate, Agent, or third party: (a) sell, lease, license, or sublicense the SSI Software or the
Documentation (except as expressly permitted in Section 5.1 and 5.2), (b) decompile, disassemble, reverse engineer, or otherwise attempt to derive source code from the SSI Software, in whole or in part, except to the extent such
restriction is prohibited by applicable law; (c) modify or create Derivative Works from the SSI Software; or (d) use the SSI Software to provide processing services to third parties or otherwise use the SSI Software on a service bureau
basis, electronically distribute or timeshare the SSI Software or market the SSI Software by interactive cable or remote processing services. OEM may use or permit the use of SSI Software for purposes of conducting comparative analysis, evaluations,
or product benchmarks, but may not knowingly allow publication of the results without SSI’s prior written approval. 

  

	 	5.4	Copyright Notices. OEM agrees that it will not remove any copyright notices, proprietary markings, trademarks, or trade names from the SSI Software or
Documentation. OEM shall reproduce SSI’s copyright notice (if any) and all other proprietary notices on all copies of SSI Software or Documentation that OEM makes, including copies in machine-readable form. All copies of SSI Software and
Documentation shall be and remain the property of SSI or, if applicable, SSI’s licensor. 

  

	 	5.5	Sublicense Obligations. With respect to each copy of the SSI Software that OEM distributes to a OEM End User or other third-party, OEM shall either
(i) distribute the software with the SSI End User License Agreement that SSI includes with the software and appears to the End User when the software is booted, or (ii) include in OEM’s own software license agreement for the OEM
Product provisions at least as protective of the SSI and the SSI Software as those set forth in Exhibit D. OEM shall indemnify and hold SSI harmless from and against warranty claims made by End Users for warranties made by OEM that exceed the
scope of the warranty expressly set forth above. 

  

	 	5.6	Master CDs. 

  
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	 	5.6.1	OEM shall acknowledge receipt of master versions of the SSI Software in machine executable object code format together with SSI’s label and Documentation artwork
data files, in electronic format. OEM shall be responsible for copying the SSI Software and Documentation from the supplied master versions, packaging the SSI Software and Documentation for shipment, creating and generating labels, and printing
copies of the Documentation. OEM will use labels and Documentation artwork substantially similar in design, layout, color and other details to the labels and artwork used by SSI, or will submit such labels and Documentation artwork to SSI for
SSI’s prior written approval. Labels and Documentation will be submitted sufficiently in advance of distribution to provide SSI the reasonable opportunity to review such materials. 

 

	 	5.6.2	OEM will inspect the master versions of SSI software upon receipt thereof and may reject them for defects in materials and workmanship of the media by informing SSI in
writing and returning the media to SSI for replacements. 

  

	 	5.6.3	Trademarks. With SSI’s prior written consent, OEM may place the name SSI, or any of SSI’s trademarks or service marks, on any Products sold hereunder,
and, with such consent, may use such marks in advertising or promotional materials. Notwithstanding the foregoing, OEM shall not use the name SSI or any of SSI’s trademarks or service marks as part of its corporate or other legal name, or as
part of the name under which it conducts business. OEM may not remove or alter the SSI name, or any of SSI’s trademarks or service marks, which are required by law, which SSI has placed on any Products, sold hereunder. Trademarks and service
marks current as of the effective date of this Agreement are set forth in Exhibit H, (“SSI Trademarks”). SSI shall have the right to modify or add trademarks or service marks at any time in its sole discretion and agrees to
provide OEM reasonable notice of such modifications and additions. 

  

	6.	LIMITED WARRANTIES AND DISCLAIMER 

  

	 	6.1	Hardware. 

  

	 	6.1.1	Limited Hardware Warranty. SSI warrants that for a period of * * * from the date of SSI’s shipment of a Product to OEM (the “Hardware Warranty
Period”), the SSI Hardware will (a) be free from defects in workmanship and materials, and (b) substantially conform to Specifications or other specifications accepted in writing by SSI. SSI’s sole obligation under this
warranty is to use reasonable efforts to correct or replace any non-conforming SSI Software or, in SSI’s sole discretion, to require return of such SSI Software and refund to OEM all amounts paid by OEM hereunder with respect to the
nonconforming Product of which the SSI Software is a part. Warranty claims must be made within * * * after the end of the Hardware Warranty Period, and must be made by OEM and not by End Users or OEM Resellers. 

 

	 	6.1.2	Exclusions from Hardware Warranty. The hardware warranties in Section 6.1.1 do not apply to any SSI Hardware that has been misused including, without
limitation, static discharge, improper installation, repair, or accident), neglected, or modified, or is not capable of being tested by SSI under its normal test conditions. 

 

	 	6.1.3	Remedies. SSI’s obligations to OEM for a SSI Hardware failing to meet the hardware warranty in Section 6.1.1 is, at SSI’s discretion, to replace
or repair the Product or part thereof, or to issue OEM a credit for the purchase price of the Product; provided that: (a) SSI has received written notice of the warranty claim within the Hardware Warranty Period; and (b) after SSI’s
written authorization, OEM has returned the SSI Hardware to SSI, freight prepaid; and (c) SSI has determined that the SSI Hardware is defective or nonconforming. SSI warrants a replacement or repaired SSI Hardware only for the remaining term of
the warranty applicable to the repaired or replaced SSI Hardware. THE FOREGOING PROVISIONS OF THIS SECTION 6.1 STATE THE ENTIRE LIABILITY AND OBLIGATIONS OF SSI, AND THE EXCLUSIVE REMEDY OF OEM WITH RESPECT TO BREACH OF THE HARDWARE WARRANTY IN
SECTION 6.1.1. 

  
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	 	6.2	Return Material Authorization. During the Warranty Period, OEM may obtain a replacement Product, or Part by contacting OEM the currently assigned SSI customer
service representative supporting OEM to request a Returned Material Authorization (“RMA”) number and providing the following information: (a) the serial number of the Product from which the failed Product, or Part originated; and
(b) a brief, written description of the failure, such description to include how the failure was discovered, where the failure was discovered, and (c) what action was taken by OEM or the Third Party Support Provider to remedy the
situation; and (d) the location where the replacement SSI Hardware is to be shipped; and (e) whether OEM is requesting that SSI perform a failure analysis. After receipt of the above information and verification that the specific SSI
Hardware is within the Hardware Warranty Period, SSI will use reasonable efforts to issue an RMA number within * * * of receiving the request. 

  

	 	6.3	Replacement Product. Within * * * after issuing the RMA number, SSI will ship replacement Product or Part against OEM’s Order, at SSI’s expense freight
prepaid, to the ship-to location specified by OEM and will invoice OEM for the cost of the replacement Product or Part as specified in the then-current SSI price list as of the shipment date. Packaging material and a return address label will be
included with the replacement Product or Part. OEM shall use such material and label when returning the failed Product or Part to SSI. SSI must receive the failed Product or Part from OEM within * * * from the date of issuance of the RMA number.
Upon receipt of the failed Product or Part within such * * * period, SSI will credit OEM for the cost of the replacement Product or Part. If OEM fails to return the failed Product or Part within such * * * period, OEM must pay for the replacement
Product or Part. 

  

	 	6.4	Disk Drive. Upon expiration of the Hardware Warranty Period, to the extent permitted and feasible, SSI will pass through to OEM the benefits of any warranties
provided to SSI by its applicable disk drive supplier, if any. SSI makes no representations of any kind regarding the existence, nature and duration of any such warranties. 

 

	 	6.5	Software Warranty. 

  

	 	6.5.1	Limited Warranty. SSI warrants that the SSI Software will perform substantially accordance with the Documentation for a period of * * * from the date of
SSI’s shipment of a Product to OEM (the “Software Warranty Period”). SSI’s sole obligation under this warranty is to use reasonable efforts to correct or to replace any non-conforming SSI Software or, in SSI’s sole
discretion, to require return of such SSI Software and refund to OEM all amounts paid by OEM hereunder with respect to the Product of which the nonconforming SSI Software is a part. THE FOREGOING PROVISIONS OF THIS SECTION 6.5.1 STATE THE
ENTIRE LIABILITY AND OBLIGATIONS OF SSI, AND THE EXCLUSIVE REMEDY OF OEM WITH RESPECT TO BREACH OF THE SOFTWARE WARRANTY IN SECTION 6.5.1. The warranty in this Section 6.5.1 is made to and for the benefit of OEM only and is
non-transferable to OEM Resellers or End Users. Warranty claims must be made within * * * after the * * * Software Warranty Period, and must be made by OEM and not by OEM Resellers or End Users. 

 

	 	6.5.2	Exclusions from Software Warranty. The warranty in Section 6.5.1 will apply only if: (a) the SSI Software has been properly installed and used at all
times and in accordance with the instructions for use; and (b) no modification, alteration or addition has been made to the SSI Software by persons other than SSI or SSI’s authorized representative; and OEM has not requested modifications,
alterations or additions to the SSI Software that cause it to deviate from the Documentation. 

  

	 	6.6	WARRANTY DISCLAIMER. 

  

	 	6.6.1	 THE WARRANTIES AND REMEDIES STATED IN THIS ARTICLE 6 ARE EXCLUSIVE. SSI DISCLAIMS ALL OTHER WARRANTIES, EXPRESS AND IMPLIED, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. SSI NEITHER 

  
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ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, OR USE OF ITS PRODUCTS. 

 

	 	6.6.2	SSI DISCLAIMS ANY AND ALL LIABILITY RELATED TO THE USE OF ANY PRODUCT IN ANY HIGH RISK APPLICATION WHERE THE FAILURE OF THE PRODUCT COULD CAUSE A LIFE-THREATENING
SITUATION, INCLUDING BUT NOT LIMITED TO, MEDICAL, NUCLEAR, AVIATION, NAVIGATION, OR MILITARY APPLICATIONS. OEM WILL NOT USE THE PRODUCT IN ANY HIGH RISK APPLICATION WHERE THE FAILURE OF THE PRODUCT COULD CAUSE A LIFE-THREATENING SITUATION, INCLUDING
BUT NOT LIMITED TO, MEDICAL, NUCLEAR, AVIATION, NAVIGATION, OR MILITARY APPLICATIONS AND AGREES TO DEFEND, INDEMNIFY, AND HOLD SSI HARMLESS AGAINST ANY LOSS, LIABILITY, OR DAMAGE OF ANY KIND THAT SSI INCURS AS A RESULT OF OEM’S BREACH OF THE
FOREGOING COVENANT. 

  

	 	6.7	PROTOTYPES AS IS. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, SSI PROVIDES PROTOTYPES “AS-IS”, WITHOUT WARRANTY OF ANY KIND. 

 

	 	6.8	Out of Warranty Repair. OEM may request out-of-warranty repair by contacting the currently assigned SSI customer service representative supporting OEM to request
a Returned Material Authorization (“RMA”) number and provide the following information: (i) the serial number of the Product from which the failed Product, or Part originated; (ii) a brief, written description of the failure,
such description to include how the failure was discovered, where the failure was discovered, and what action was taken by OEM or the third-party service organization to remedy the situation, and (iii) the location where the replacement part is
to be shipped. OEM should also indicate whether a failure analysis is requested. 

  

	 	6.8.1	Procedure. After receipt and verification of the request, SSI will use reasonable efforts to issue an RMA number within * * * of receiving the request. OEM shall
return such Products to SSI’s facility by freight prepaid. SSI shall return the repaired or replaced Products to OEM designated location at OEM’s expense. SSI shall repair or replace Product at the highest possible revision level unless
otherwise specified by OEM and agreed to by SSI. 

  

	 	6.8.2	Unable to Repair. In the event SSI cannot repair the returned Product and notifies OEM of such, OEM shall notify SSI whether or not SSI shall scrap such
defective Product. OEM shall bear all of the cost to return such un-repairable parts to OEM’s facility. 

  

	 	6.8.3	Replacement Product. SSI will ship a replacement Product or Part to the ship-to location specified by OEM within * * * after issuing the RMA number,
and will invoice OEM for the cost of the replacement Product or Part as specified in the then-current price list. Packaging material and a return address label will be included with the replacement Product or Part for OEM’s use in returning the
failed Product or Part to SSI. OEM must return the failed Product or Part within * * * from the date of issuance of the RMA number. Upon receipt of the failed Product or Part within such * * * period, SSI will credit OEM for the cost of the
replacement Product or Part. If OEM fails to return the failed Product or Part within such * * * period, OEM must pay for the replacement Product or Part. 

 

	 	6.8.4	Failure Analysis Request. If OEM requests a failure analysis at the time of the RMA request, SSI will begin such failure analysis after receipt of the failed
Part, if such Part was designed and manufactured by SSI. At SSI’s sole discretion, SSI may send Parts not designed and manufactured by SSI to the Part manufacturer for failure analysis. Upon completion of the failure analysis, SSI will
provide to OEM a written failure analysis report when it is reasonable to do so, as well as a corrective action report where appropriate. 

  
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	7.	CONFIDENTIALITY 

  

	 	7.1	Definition. Each party desires to furnish to the other party certain information that the disclosing party regards as proprietary. Such information may include,
but is not limited to, information relating to products, manufacturing processes, business strategies and plans, customer lists, research and development programs, quality and reliability information production disk drives, and failure analysis
information (“Confidential Information”). Confidential Information may be furnished in any tangible or intangible form including, but not limited to, writings, drawings, computer tapes and other electronic media, samples, and oral
communications. Any Confidential Information furnished in tangible form shall be conspicuously marked as “Confidential” or “Secret”. Confidential Information may also include information disclosed to a disclosing party by third
parties. Confidential Information shall not, however, include any information which (i) was publicly known and made generally available in the public domain prior to the time of disclosure by the disclosing party; (ii) becomes publicly
known and made generally available after disclosure by the disclosing party to the receiving party through no action or inaction of the receiving party; (iii) is already in the possession of the receiving party at the time of disclosure by the
disclosing party as shown by the receiving party’s files and records immediately prior to the time of disclosure; (iv) is obtained by the receiving party from a third party without a breach of such third party’s obligations of
confidentiality; (v) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information, as shown by documents and other competent evidence in the receiving party’s
possession; or (vi) is required by law to be disclosed by the receiving party, provided that the receiving party gives the disclosing party prompt written notice of such requirement prior to such disclosure and assistance in obtaining an order
protecting the information from public disclosure. 

  

	 	7.2	Non-use and Non-disclosure. Each party agrees not to use any Confidential Information of the other party for any purpose except as necessary to perform its
obligations or exercise its rights under this Agreement. For a period of * * * from the date of disclosure by the disclosing party each party agrees that, not to disclose any Confidential Information of the other party to third parties or to such
party’s employees, except to those employees of the receiving party and third party contractors who have executed non-disclosure agreements at least as protective of the Confidential Information as this Agreement and who are required to have
the Confidential Information in order to perform obligations or exercise rights under this Agreement. 

  

	 	7.3	Maintenance of Confidentiality. Each party agrees that it shall take reasonable measures to protect the secrecy of and avoid disclosure and unauthorized use of
the Confidential Information of the other party. Without limiting the foregoing, each party shall take at least those measures that it takes to protect its own most highly confidential information and shall ensure that its employees who have access
to Confidential Information of the other party have signed a non-use and non-disclosure agreement in content similar to the provisions hereof, prior to any disclosure of Confidential Information to such employees. Neither party shall make any copies
of the Confidential Information of the other party unless the other party previously approves the same in writing. Each party shall reproduce the other party’s proprietary rights notices on any such approved copies, in the same manner in which
such notices were set forth in or on the original. 

  

	 	7.4	Authorized Disclosure. Notwithstanding the provisions of this Agreement, each party may disclose the terms of this Agreement (i) in connection with the
requirements of an initial public offering or securities filing; (ii) in confidence, to accountants, banks, financing sources, attorneys and their advisors; (iii) in confidence, in connection with the enforcement of this Agreement or
rights under this Agreement; and (iv) in confidence, to any purchaser of such party’s assets or to any successor by way of merger, consolidation or otherwise. 

 

	8.	INDEMNIFICATION 

  

	 	8.1	SSI. 

  

	 	8.1.1	 SSI Infringement Indemnity. Subject to the remainder of this Article 8, SSI will at its expense defend or, in its sole discretion settle,
any action brought against OEM by a third party to the extent that the action is based upon a claim that OEM’s use of the Product directly infringes any U.S. patent issued on or before the Effective Date or any copyright or misappropriates any
trade secret recognized as such under the Uniform Trade Secret law, and will pay those costs and damages, including reasonable attorneys’ fees, finally 

  
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awarded against OEM or those costs and damages agreed to in a monetary settlement of such action, that are specifically attributable to such claim. 

 

	 	8.1.2	Required Cooperation. SSI’ s obligations under Section 8.1.1 are conditioned on (a) OEM notifying SSI promptly in writing of such action,
(b) OEM giving SSI sole control of the defense thereof and any related settlement negotiations, and (c) OEM cooperating with and assisting SSI in such defense (including, without limitation, by making available to SSI all documents and
information in OEM’s possession or control that are relevant to the infringement or misappropriation claims, and by making OEM’s personnel available to testify or consult with SSI or its attorneys in connection with such defense).

  

	 	8.1.3	Exclusions. SSI will not be obligated to defend or be liable for costs or damages if the infringement or misappropriation occurred as a result of
(i) OEM’s technology or compliance with OEM’s specifications, other than those expressly approved by SSI; (ii) OEM’s combining with, adding to, or modifying the Product or SSI Software after shipment by SSI, other than those
expressly approved by SSI; or (iii) OEM’s failure to use materials or instructions provided by SSI in a timely manner that would have rendered the Product or SSI Software non-infringing, provided that such materials or instructions do not
substantially affect the fit or function of the Product(s). If the infringement is alleged before SSI completes delivery of the affected Product or SSI Software under an Order, SSI may decline to make further shipments of that Product or SSI
Software without breaching that Order. 

  

	 	8.1.4	Remedies. If the Product becomes, or in SSI’s opinion is likely to become, the subject of an infringement or misappropriation claim, SSI may, at its option
and expense, either (a) procure for OEM the right to continue using the Product, (b) replace the Product with a non-infringing substitute product, (c) modify the Product so that it becomes non-infringing, or (d) give OEM a refund
or credit for the fees actually paid by OEM to SSI for the infringing Products less a reasonable allowance for the period of time OEM has used the Products. THIS ARTICLE 8 CONTAINS OEM’S SOLE REMEDY AND SSI’S EXCLUSIVE LIABILITY FOR
ANY AND ALL INTELLECTUAL PROPERTY INFRINGEMENT OR MISAPPROPRIATION RELATING TO THE PRODUCTS. 

  

	 	8.2	OEM. OEM shall defend, indemnify and hold SSI, and SSI’s officers, directors, and employees and agents harmless against any and all third party claims
against SSI, including, without limitation, claims of infringement or misappropriation of intellectual property rights, arising from: (a) the OEM Products or services provided by OEM in conjunction with the OEM Products excluding the Product,
or (b) OEM’s additions or changes to the Products, or use of the Products in combination with other materials not furnished by SSI or with systems, products or components not reasonably anticipated to be used with the Product or part
thereof; and OEM shall pay in all such cases the costs, including reasonable attorney’s fees, finally awarded against SSI, provided that SSI: (i) timely notifies OEM of the claim, and (ii) gives OEM a copy of each communication
relating to the claim, and (iii) gives OEM the authority, information, and assistance, at OEM’s expense, reasonably necessary to defend or settle the proceeding. 

 

	9.	LIMITATION OF LIABILITY 

IN NO EVENT SHALL SSI HAVE ANY LIABILITY TO OEM OR ANY THIRD PARTY FOR ANY (a) LOST PROFITS OR COSTS OF PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR (b) ANY DAMAGES WHATSOEVER RESULTING FROM THE PERFORMANCE OR A TEMPORARY OR PERMANENT LOSS OF USE OF PRODUCTS, PARTS, OR SSI SOFTWARE, OR LOSS OR
CORRUPTION OF DATA, HOWEVER CAUSED UNDER ANY THEORY OF LIABILITY AND WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR OTHERWISE. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF SSI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY STATED HEREIN. SSI’S MAXIMUM AGGREGATE LIABILITY UNDER, ARISING FROM OR IN CONNECTION WITH THIS AGREEMENT, SHALL BE LIMITED TO THE AMOUNT PAID BY OEM FOR THE PRODUCT
DEEMED RESPONSIBLE FOR THE LOSS OR DAMAGE. 

  
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	10.	TERM & TERMINATION 

  

	 	10.1	Term. The initial term of this Agreement shall be for two (2) years beginning on the Effective Date (“Initial Term”). Thereafter, this
Agreement shall be automatically renewed for additional consecutive one (1) year terms (each a “Renewal Term”) unless either party gives the other party written notice of its intent not to renew at least thirty (30) days
prior to the renewal date of its intent to not renew. 

  

	 	10.2	Termination. 

  

	 	10.2.1	Convenience. Either party shall have the right to terminate this Agreement for any reason upon giving the other party thirty (30) days prior notice of
termination to the other party. If a party gives such notice then the Agreement shall automatically terminate at the end of that period. 

  

	 	10.2.2	Material Breach. If either party materially breaches any provision of this Agreement, then the non-breaching party shall give written notice to the breaching
party that if the breach is not cured within * * * of the date of such notice, the Agreement will be terminated. If the non-breaching party gives such notice and the default is not cured during the * * * period, then the Agreement shall
automatically terminate at the end of that period. 

  

	 	10.2.3	Bankruptcy. SSI may terminate the Agreement, effective immediately, upon written notice to OEM if OEM: (i) becomes insolvent or declares bankruptcy,
(ii) becomes the subject of any proceedings seeking relief, reorganization, or rearrangement under any laws relating to insolvency, (iii) makes an assignment for the benefit of creditors, or (iv) begins the liquidation, dissolution,
or winding up of its business. 

  

	 	10.2.4	Failure to Pay. SSI may terminate this Agreement, effective immediately, by written notice to the OEM if the OEM fails to pay any sum due under the terms of this
Agreement which remains unpaid for * * * after receipt of notice in writing from SSI requesting such payment. 

  

	 	10.3	Return of Materials. Within * * * after the termination or expiration of this Agreement, both parties shall return to each other all Confidential Information in
its possession or, if so instructed by SSI or OEM, destroy the Confidential Information and provide each other with written certification regarding such destruction. OEM or SSI shall not make, use, dispose of or retain any copies of any confidential
items or information that may have been entrusted to it. Effective upon the termination or expiration of this Agreement, OEM or SSI shall cease to use of all Trademarks. 

 

	 	10.4	Fulfillment of Orders upon Termination. Upon termination of this Agreement for other than OEM’s breach or upon expiration thereof, SSI shall continue to
fulfill, subject to the terms of Article 5, all Orders acknowledged by SSI prior to the date of termination or expiration. 

  

	 	10.5	Repurchase Option. Following termination, SSI may, at its option, elect to purchase Products remaining in OEM’s inventory at the Price paid by OEM for such
Product. In the event, SSI does not make this election; OEM shall sell or license its remaining Products strictly in accordance with the terms of this Agreement. 

 

	 	10.6	Survival of Certain Terms. The following Articles and Sections shall survive the termination or expiration of this Agreement for any reason: Articles
Definitions, 7, 8, 9 and 1 land Sections 1.4, 2.3, 2.4.1, 6.6, 6.7, 10.3, 10.4, 10.5, and 10.6. All other rights and obligations of the parties shall cease upon termination or expiration of this Agreement. 

 

	11.	GENERAL 

  

	 	11.1	 U. S. Export Control. OEM acknowledges that the Products are subject to regulation by agencies of the United States Government, including
without limitation the United States Department of Commerce, which prohibit export or diversion of certain products and technology to certain countries. Any and all obligations of SSI to provide the Products, documentation, or any media in which any
of the foregoing is contained, as well as any other technical assistance is subject in all respects to such United States laws and regulations as shall from time to 

  
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time govern the license and delivery of technology and products abroad by persons subject to the jurisdiction of the United States. OEM shall comply with the Export Administration Regulations and
other United States laws and regulations governing exports in effect from time to time, and without limiting the above, OEM shall not export or re-export, or otherwise provide, the Products or any technical data related thereto, or the direct
product of such technical data, to any country, or to a national of any country, as to which the U.S. Government has placed an embargo against the shipment of products. In the event that any SSI Software includes encryption or is to be modified to
include encryption, SSI shall inform OEM of that fact at least * * * prior to availability of such modified SSI Software and shall make available to OEM any and all information that OEM may reasonably request with respect to such encryption, and
assist OEM in obtaining an export license, subject to the nondisclosure provision in Article 7. 

  

	 	11.2	Publicity. Either party may publish a press release concerning this Agreement upon prior written consent of the other party. Each party may engage in ongoing
advertising, publicity, releases, or other disclosures of information (other than Confidential Information) concerning this Agreement during the term of this Agreement, provided neither party engages in deceptive, misleading, or unethical practices
in its marketing and selling of Products. 

  

	 	11.3	Language. All correspondence between OEM and SSI shall be conducted in English, with numbers presented in US dollars. 

 

	 	11.4	Independent Contractors. OEM and SSI are independent contractors. Nothing in this Agreement is intended to establish or authorize either party as an agent,
partner, legal representative, joint venture, franchisee, employee, or servant of the other for any purpose. Neither party will make any contract, agreement, warranty, or representation on behalf of the other party, or incur any debt or other
obligation in the name of the other party, or act in any manner that has the effect of making that party the apparent agent of the other. Neither party will assume liability for, or be deemed liable as a result of, any such action by the other
party. Neither party will be liable by reason of any act or omission of the other party in the conduct of its business or for any resulting claim or judgment. 

 

	 	11.5	Assignment. OEM may not assign this Agreement or any of its respective rights and obligations under this Agreement without the express written consent of SSI
before that assignment. Any assignment hereunder will not relieve OEM of its outstanding financial or other obligations, if any, incurred before the assignment. Subject to the foregoing, this Agreement will be binding upon, enforceable by, and inure
to the benefit of the parties and their respective successors and assigns. Any attempted assignment in violation of this Section 11.5 shall be null and void. Consent must not be unreasonably withheld. 

 

	 	11.6	Choice of Law. This Agreement shall be construed and interpreted in accordance with the law of the State of California (except its choice of law rules).

  

	 	11.7	Force Majeure. Neither party will incur any liability to the other party on account of any loss or damage resulting from any delay or failure to perform all or
any part of this Agreement if such delay or failure is caused, in whole or in part, by events, occurrences, or causes beyond the reasonable control and without negligence of the parties. Such events, occurrences, or causes will include, without
limitation, acts of God, strikes, lockouts, riots, acts of war, failures of the Internet, earthquakes, fire and explosions, but the inability to meet financial obligations is expressly excluded. 

 

	 	11.8	Waiver. Any waiver of the provisions of this Agreement or of a party’s rights or remedies under this Agreement must be in writing to be effective. Failure,
neglect, or delay by a party to enforce the provisions of this Agreement or its rights or remedies at any time, will not be construed and will not be deemed to be a waiver of such party’s rights under this Agreement and will not in any way
affect the validity of the whole or any part of this Agreement or prejudice such party’s right to take subsequent action. Except as expressly stated in this Agreement, no exercise or enforcement by either party of any right or remedy under this
Agreement will preclude the enforcement by such party of any other right or remedy under this Agreement or that such party is entitled by law to enforce. 

  
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	 	11.9	Severability. If any term, condition, or provision of this Agreement, or portion thereof, is found to be invalid, unlawful or unenforceable to any extent, the
parties shall endeavor in good faith to agree to such amendments that will preserve, as far as possible, the intentions expressed in this Agreement. Such invalid term, condition or provision will be severed from the remaining terms, conditions and
provisions, which will continue to be valid and enforceable to the fullest extent permitted by law. 

  

	 	11.10	Notices. All notices or reports permitted or required under this Agreement shall be in writing and shall be delivered in person, mailed by first class mail,
postage prepaid, (registered or certified), or sent by telecopy, to the party to receive the notice at the address set forth at the beginning of this Agreement or such other address as either party may specify in writing. All such notices shall be
effective upon receipt. 

  

	 	11.11	Amendments. No amendment to this Agreement will be binding unless agreed to in writing and executed by OEM and a vice president of SSI, and no approval, consent,
or waiver will be enforceable unless signed by both parties. No document will be deemed to amend this Agreement by implication. 

  

	 	11.12	Counterparts. This Agreement may be executed in counterparts, each of which so executed will be deemed to be an original and such counterparts together will
constitute one and the same agreement. 

  

	 	11.13	Headings. Article, Section, Exhibit and Schedule headings are for ease of reference only and do not form part of this Agreement. 

 

	 	11.14	Entire Agreement. This Agreement (including the Exhibits and any addenda hereto signed by both parties) contains the entire agreement of the parties with respect
to the subject matter of this Agreement and supersedes all previous communications, representations, understandings and agreements, either oral or written, between the parties with respect to said subject matter. 

IN WITNESS WHEREOF, the parties have caused this Agreement to be signed by their duly authorized representatives as of the
Effective Date. 
  

					
	LSI STORAGE SYSTEMS, INC.	 		 	BLUEARC CORPORATION
			
	By:    /s/ Flavio
Santoni                                        
                 	 		 	By:    /s/ Erik
Milla                                        
                
			
	Print Name:    Flavio
Santoni                                        
         	 		 	Print Name:    Erik
Milla                                        
        
			
	Title:    SVP Sales +
Mktg                                         
             	 		 	Title:    Sr. VP Finance +
CFO                                        

  

	
	  
 LSI Logic Legal Department
  
 Approved as to form by
 Audrey S. Garfield

 
 Date: November 12, 2003

 

  
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 EXHIBIT A 
 PRODUCTS, PARTS, SSI SOFTWARE 
 Products: 

* * * 
 SSI Software: 

* * * 

  
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 EXHIBIT B 
 APPROVED TERRORITY(IES) 
 * * * 

  
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 EXHIBIT C 
 TECHNICAL SUPPORT AND MAINTENANCE TERMS 
 Scope 

OEM shall cause each End User and OEM Reseller to receive technical support and maintenance services directly from OEM pursuant to a written support and
maintenance agreement (“OEM Support and Maintenance Agreement”). OEM shall ensure that all questions regarding the use or operation of the Products are addressed to and answered by OEM, and OEM will not represent to any third party that
SSI is available to answer any OEM questions directly. SSI may refer any OEM service questions relating to the Products distributed hereunder to OEM. End Users or OEM Resellers may not participate in OEM/SSI support calls unless specifically
requested by SSI Technical Support. 
 SSI shall provide Level 3 and Level 4 Technical Support to OEM. It is expected that OEM be
experienced in, capable of, and staffed to provide, Level 1 and Level 2 support (as defined below). SSI will provide Level 3 and Level 4 support (as defined below). 
 1. SUPPORT 
 1.1 Level 1 Support. 

Level 1 support is 1st line, direct End User and OEM Reseller contact, via a telephone call-handling group provided by OEM. OEM
agrees that it shall be responsible for supporting End Users and OEM Resellers to whom it distributes the Products in accordance with the OEM Support and Maintenance Agreement, but in no event shall the OEM’s hours for End User and OEM Reseller
support be less than the hours which OEM shall receive technical support from SSI as indicated on this Exhibit C. 
 Level
One Support shall include: 
  

	 	a)	First contact and direct End User and OEM Reseller interaction 

	 	b)	Clarification of functions and features of the Product and Documentation pertaining to the Product 

	 	c)	Guidance in the operation of the Product, including, without limitation, the SSI Software 

	 	d)	Error verification, analysis and correction to the extent possible by telephone. 

	 	e)	Information collection and analysis 

	 	f)	Identification of whether the problem is known and has a known solution 

	 	g)	Troubleshooting and problem reproduction 

	 	h)	Problem report administration and tracking 

 1.2
Level 2 Support. 
 Level 2 support is “technical support” provided by OEM personnel and is
typically where the Product “experts” reside and serve as the escalation point for Level 1. 
 Level Two Support
includes: 
  

	 	a)	Resolution of all known problems 

	 	b)	Installation and configuration issues 

	 	c)	Assistance with the Product, including, without limitation, the SSI Software, including, without limitation, firmware or driver updates at the End User site

	 	d)	Search SSI posted Technical Notes, Knowledge Database, and other technical information supplied that will assist in providing problem resolutions

 Should the Level 2 analyst be unable to resolve a problem, either because of lack of expertise, exhausted
troubleshooting knowledge, or expiration of the allotted Level 2 resolution time, OEM may escalate the problem to SSI Level 3 Technical Support for resolution. OEM shall designate a limited and mutually agreed upon number

  
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of support personnel (Level 2) as those authorized to contact SSI for Level 3 Technical Support (“Authorized Personnel”). OEM may change those Authorized Personnel upon
written notice to SSI. 

 1.3 Level 3 Support. 

When OEM escalates to SSI Level 3 Technical Support SSI shall use commercially reasonable resources and efforts to resolve reported
problems. In order to escalate a problem to SSI Level 3, OEM must first create an Incident Report. To create an Incident Report, OEM can either (a) directly access the SSI support tracking system (the “WINS System”) via
SSI’s Support Web. Site at http://www.SSIlogicstorage.com/supoort/ or (b) contact SSI Technical Support by calling SSI’s technical support number 866-625-3993 or (c) email the problem to an established “support”
alias. SSI Level 3 technical support personnel are available seven (7) days a week, twenty four (24) hours a day and every day of the year. Regardless of the method OEM uses to create an Incident Report, OEM shall provide SSI with at
least the following information to the extent where reasonably possible given the availability of such information in order to open a Level 3 Support Incident Report with SSI: 

 

	 	¡	End User or OEM Reseller information 

  

	 	¡	OEM call reference number 

  

	 	¡	Version & build number of the Product SYMplicity/SANtricity 

  

	 	¡	Host OS version (including service pack info. for NT and/or patch base) 

  

	 	¡	Appware/Bootware/Firmware version(s) on the module(s) 

  

	 	¡	What types of controllers (3240, 3621, 4766, 4774, N7400, etc.) 

  

	 	¡	ESM Firmware version (if applicable) 

  

	 	¡	Drives and drive firmware (if applicable) 

  

	 	¡	Controller mode (Active/Active, Active/Passive) 

  

	 	¡	How many controllers/modules are in the configuration 

  

	 	¡	How are the modules configured (agent, network, switch, hub, etc.) 

  

	 	¡	What is the host platform (Sun E4500, Sun Ultra 5, HP K570, Dell PowerEdge 4300, etc.) 

 

	 	¡	Host adapter(s) name and firmware driver version 

  

	 	¡	Current Module Profile if possible 

  

	 	¡	Log files from the Backup Application Software. 

  

	 	¡	Names and firmware revisions of hardware equipment. 

  

	 	¡	The server’s OS log files 

  

	 	¡	Support log output from other devices or software in the configuration. 

  

	 	¡	A detailed description of the problem that is the subject of the Incident Report and any/all events, actions, and information leading up to the reported problem.

  
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 1.4 Level 4 Support 

Level 4 Support is the highest, level of escalation support available from SSI. This escalation process is used for complex problems
requiring assistance from SSI Engineering Development, or other personnel that have more in depth knowledge of the Products. A “Defect” is defined as the assigned Severity level for a given Incident Report. SSI will use reasonable efforts
to correct the problem described in the Incident Report in accordance with the procedures set forth in this Exhibit. After receiving an Incident Report SSI shall assign the Incident Report a Defect Severity level in accordance with the table below.
SSI shall have no obligation to correct any problem that cannot be duplicated by SSI. 
  

	2.	SEVERITY 

  

							
	DEFECT
SEVERITY
LEVEL	  	DEFINITION	  	SERVICE OBJECTIVE
RESPONSE TIME	  	TARGET DEFECT RESOLUTION
TIME
	 Severity 1
	  	SSI Product is not operational and all data is inaccessible. Data flow is completely stopped resulting in critical impact to the End User’s business. Support personnel will
require continuous availability of OEM contact until resolution of the problem	  	 Provide OEM with a Response to its initial request within 30 minutes.

 
 For the purpose of this Exhibit a “Response” is defined as a fax, e-mail or
telephone call from SSI acknowledging that an Incident Report has been received, details on what SSI has learned about the problem as of the time of communication, that appropriate technical personnel have been assigned to work on the problem and
SSI’s initial analysis of, and initial action plan for resolving (to the extent any such action plan is available), the reported problem.
  

Provide OEM with a Response to its initial request within 1 hour.
	  	 SSI resources will be applied continuously until a solution or acceptable work-around is developed

 
 SSI will use reasonable efforts to provide an interim solution or resolve the Defect
in less than 5 days from the date of the initial Incident Report.
  
 If SSI
provides a work-around, fix or patch the Severity level of the problem will be downgraded.

				
	 Severity 2
	  	Product is operational, but has severely restricted functionality or degradation that is impacting the End User’s business.	  	Provide OEM with a response to its initial request within 1 hour	  	 Resources applied continuously, during SSI’s normal business hours, until a solution or work-around is developed.

 
 SSI will use reasonable efforts to provide an interim solution or resolve the Defect
in less than 15 days from the date the initial Incident Report. If SSI provides a work-around, fix or patch the Severity level of the problem will be downgraded.

				
	 Severity 3
	  	Product is operational with functional limitations or restrictions that are not critical to the overall OEM	  	Provide OEM with a Response to its initial request within 1 hour.	  	SSI will use reasonable efforts to provide a solution to the issue raised as a Severity 3 Defect in the next maintenance release after the date of

  
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	DEFECT
SEVERITY
LEVEL	  	DEFINITION	  	 SERVICE
OBJECTIVE
 RESPONSE TIME
	  	 TARGET DEFECT
RESOLUTION
 TIME

				
		  	operations.	  		  	 problem intake. SSI resources will be applied on an as available basis.

 
 If SSI provides an interim solution the Severity level of the problem will be
downgraded.

				
	 Severity 4
	  	Low or no impact problems or questions associated with product usage, implementation, performance or any other inquiries.	  	Provide OEM with a Response to its initial request within 1 hour	  	 SSI will use reasonable efforts to answer generic questions or provide path to answers within
reasonable time frames. The SSI web site will be the prime repository for this type of information.
  
 Enhancement requests will be reviewed on a case-by-case basis and may be implemented in the next major release, where feasible, or to meet specific commitments made.

The goal for initial response time to all telephone support requests is thirty (30) minutes or less during normal SSI working hours.
The Goal for after hours telephone requests is one (1) hour or less. The targeted response time for requests submitted by other means, such as email, or fax, is four (4) hours. 

OEM agrees to provide SSI with reasonable access to all necessary personnel to answer questions about any problems reported by OEM
regarding the Products. OEM also agrees to promptly implement all Updates, workarounds, fixes and patches provided by SSI under this Agreement. 
  

	3.	PROBLEM TRACKING 

 SSI
will open a ticket in its problem tracking database system for all problems reported by OEM. 
  

	3.1	OEM will maintain its own internal problem database and record all problems reported to SSI Technical Support. OEM will be responsible for tracking and updating its
internal problem reports. 

  

	3.2	OEM will have Internet access to SSI’s problem tracking database system for all open/closed tickets for their account to get immediate ticket status.

  

	3.3	OEM will have Internet access to SSI’s Knowledge Database of resolved Defects 

 

	4.	ESCALATION GUIDELINES FOR OEM AND SSI. 

 SSI shall escalate those Defects for which a work-around, fix or patch or interim solution is not found through its Support and Maintenance Services organization in accordance with the following time
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	Severity 1 Defect
Elapsed Time	  	Severity 1 Defect Escalation	  	Severity 2 Defect
Elapsed Time	  	Severity 2 Defect Escalation
				
	1 hour	  	 OEM:
1st level management

SSI: Level 3 Technical Support
	  	4 hours	  	 OEM:
1st level management

SSI: Level 3 Technical Support

				
	2 hours	  	 OEM:
1st level management

SSI: Mgr Level 3 Technical Support
	  	12 hours	  	 OEM:
1st level management

SSI: Mgr Level 3 Technical Support

				
	4 hours	  	 OEM: Director Level
 SSI:
Director or VP of Support
	  	48 hours	  	 OEM: Director Level
 SSI:
Director or VP of Support

				
	Severity 3 Defect
Elapsed Time	  	Severity 3 Defect Escalation	  	Severity 4 Defect
Elapsed time	  	Severity 4 Defect Escalation
				
	48 hours	  	 OEM:
1st level management

SSI: Level 3 Technical Support
	  	72 hours	  	 OEM:
1st level management

SSI: Level 3 Technical Support

				
	72 hours	  	 OEM:
1st level management

SSI: Level 3 Technical Support
	  	96 hours	  	 OEM:
1st level management

SSI: Level 3 Technical Support

				
	5 Business Days	  	 OEM: Director Level
 SSI:
Director or VP of Support
	  	7 Business Days	  	 OEM: Director Level
 SSI:
Director or VP of Support

 Table 2 

Escalation Guidelines for OEM and SSI 
  

	5.	DOCUMENTATION 

  

	5.1	SSI shall provide OEM with available Product information including, without limitation, FRU theories of operation, system diagnostics for problem determination,
instructions for the replacement of FRU’s, calibration and error code information and recommended maintenance parts as outlined in the current OEM agreement. 

 

	5.2	OEM may request SSI provide all Technical Documentation in electronic format. SSI grants OEM a non-exclusive, nontransferable (except as permitted under
Section 11.5 of the Agreement), revocable, royalty-free license to modify, reproduce and distribute copies of all the Technical Documentation at no cost, provided that these copies include all copyright and related proprietary rights of SSI and
may only be used for OEM’s internal use. 

 For the purpose of this Exhibit “Technical
Documentation” shall include all technical support documentation relating to the Product including, without limitation, service bulletins, maintenance manuals, diagnostic manuals, technical tips, and training information. 

 

	6.	DIAGNOSTICS 

 SSI shall
provide OEM with the diagnostics tools and tests to verify the operation of the Product, and diagnostic problems and failures. 
  

	7.	ON-SITE SUPPORT 

 If a
Product, Part or SSI Software that is still under warranty poses a particularly difficult problem, and SSI and OEM agree that it is warranted, a member of SSI Technical Support may accompany OEM to an End User or OEM Reseller site in an effort
to resolve such problem. If SSI determines that the reported problem was attributable to a breach of an applicable SSI warranty in this Agreement, SSI shall cover the costs and expenses incurred by the SSI Technical Support representative in making
such site visit. If the problem was not attributable to a breach of warranty, OEM shall reimburse SSI for all reasonable costs and expenses incurred in making such site visit. OEM will provide SSI with written notice of a request for on-site
assistance at least ninety-six (96)

  
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hours prior to the date upon which such request is sought. In the case of an emergency and upon mutual agreement, the prior notice may be waived. 

8. SSI SOFTWARE UPDATES 

Updates. SSI shall provide OEM notification in writing of Updates to the SSI Software as they become available. The contents of all
Updates shall be decided upon by SSI in its sole discretion and will generally include Updates to the most current release of the SSI Software then being generally marketed by SSI. OEM shall obtain Updates by download from the SSI Technical Support
Internet site. Updates will be accompanied by a release report detailing any special installation procedures, product problems corrected, and/or End User Documentation changes. 

Update Documentation. SSI will provide standard product Documentation for each Update for distribution to End Users and OEM
Resellers in accordance with the licenses in this Agreement. 
 Emergency Fixes. SSI will provide OEM with software
release documentation to accompany all releases of emergency software fixes. This documentation will be available in an agreed upon electronic format. SSI grants OEM a non-exclusive license to use, reproduce and distribute such documentation to End
Users and OEM Resellers only. 
 On-Line Technical Information. SSI will provide technical information to OEM in an
on-line Internet accessible format. This information shall include, without limitation, release reports, frequently asked questions and technical tips. 
 9. TECHNICAL SUPPORT TRAINING 
 9.1 General technical Training. 

These courses are intended to train a limited number of OEM employees on the technical aspects of the Products. These employees will, in
turn, train other OEM personnel. SSI will provide up to * * * technical training classes related to SSI products for up to * * * OEM personnel (each class) at * * *. Upon a Major Change to an SSI Product, SSI will provide * * * technical training
class relating to the Major Change for up to * * * OEM personnel at * * *. This training will be held at either SSI’s Wichita, Kansas training facility, or at SSI’s option, SSI’s Milpitas, California facility. OEM also requires * * *
non-formal training class to be held in the BlueArc facility in the United Kingdom. Additional technical training classes may be provided for OEM employees at SSI’s then-current training rates as of the date of such training. 

9.2 Level 3 Technical Training. 
 Level 3 Technical Training will be available only for OEM Level 3 technical support personnel. SSI will provide * * * Level 3 training class related to SSI products for up to * * * OEM
Technical Support Engineers at * * *. SSI Technical Support Engineers will conduct these training classes. Training will be held at SSI’s Wichita, Kansas facility. 
 9.3 OEM Training Expenses 
 * * *. 

9. EXCLUSIONS 

SSI shall not be responsible for a breach of its obligations under this Support and Maintenance Services Exhibit to the extent such
breach is caused by: (a) OEM’s failure to implement any Update delivered to OEM by SSI, provided that SSI has provided OEM with written notice that implementation of such Update is required to eliminate such breach and provided further
that such Update has successfully completed the testing process for such Update; (b) any alterations of or additions to the Product or part thereof, including, without limitation, the SSI Software performed by a party other than SSI

  
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or a third party acting on SSI’s behalf or at its direction; (c) use of the Product or part thereof, including, without limitation, the SSI Software in a manner not consistent with the
Documentation and specifications; (d) use of the Product or part thereof including, without limitation, the SSI Software in a configuration not set forth in the Documentation, including, without limitation, the SSI Interoperability Matrix, or
specifications, or in conjunction with systems, products or components not reasonably anticipated to be used with the Product or part thereof, including, without limitation, the SSI Software; or (e) any act or omission of OEM or any of its
third party subcontractors that causes the breach by SSI. 
 10. TECHNICAL SUPPORT PRICING AND PAYMENT 

Level 3 & 4 support 
 7 days/week, 24 hrs/day, 365 days/year Annual contract fee and payment schedule as specified in Exhibit A (“Annual Support and Maintenance Fee”). 

SSI may change the Annual Support and Maintenance Fee due under this Agreement by providing OEM with written notice at least ninety
(90) days prior to the date upon which OEM commenced receipt of support and maintenance under this Exhibit (“Renewal Date”). 
 Payment. SSI will offer * * * after hours service to OEM after initial OEM release, not to exceed * * * incidents. After such time, OEM shall issue a purchase order for the Support and Maintenance
Fee to be bundled in * * * incident packages that will be * * * pre-paid. OEM may purchase call incident bundles at any time. If OEM receives any support services in addition to those covered by the Annual Support and Maintenance Fees, such services
shall be mutually agreed upon by the parties and charges for such services will be invoiced monthly. The payment of such invoices shall be payable upon receipt by the OEM of the related invoice. 

Taxes. The Annual Support and Maintenance Fee does not include any taxes, duties or charges of any kind (including any withholding
or value-added taxes) imposed by any federal, state or local governmental entity for products or services provided under this Agreement, excluding only taxes based solely on OEM’s net income. When appropriate, amount shall be due upon invoice
to OEM and shall be paid as provided above unless OEM provides OEM with a valid tax exemption certificate authorized by the appropriate taxing authority. 

  
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 EXHIBIT D 
 MINIMUM REQUIRED TERMS FOR SSI SOFTWARE LICENSE AGREEMENT 
 Any agreement between either
OEM or a OEM Reseller and any OEM End User with regard to such End User’s use of the SSI Software shall include terms consistent with those set forth in this Exhibit D. 

 

	 	a.	The End User will have a non-exclusive, non-transferable license to use the SSI Software only on or in connection with the Product, only for the term as agreed to
between Reseller and the End User. The End User may not make any copies of the SSI Software. 

  

	 	b.	The End User must at all times maintain the confidentiality of the SSI Software and any other material relating to the SSI Software and may not sublicense, transfer,
sell, rent, disclose, make available or otherwise communicate the SSI Software to any other person, or use the SSI Software. 

  

	 	c.	The SSI Software may only be used by the End User, and the End User shall not sublicense or otherwise permit the SSI Software to be used by or for the benefit of any
other party, nor use the SSI Software at any time after the Agreement terminates or after the term of the End User’s license to use the SSI Software expires. 

 

	 	d.	The SSI Software and all copies thereof shall at all times remain the sole and exclusive property of SSI Logic or its SSI, and the End User shall obtain no title to the
same. 

  

	 	e.	The End User shall not disassemble, reverse assemble or decompile the SSI Software. 

 

	 	f.	The End User must comply with all applicable laws, which control or apply in respect of the SSI Software, including without limitation United States export regulations.

  

	 	g.	The End User shall be restricted from use of the SSI Software in any high risk applications. 

 

	 	h.	SSI disclaims all warranties, express and implied, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement and
those arising from a course of performance, a course of dealing, or trade usage. SSI Logic does not warrant that the operation of the SSI Software will be uninterrupted or error free or that all deficiencies or errors will be corrected.

  

	 	i.	The Agreement shall automatically terminate in the event of breach of any provision contained herein by the End User, including the license restrictions. The license
restrictions shall survive the termination of the Agreement. 

  

	 	j.	IN NO EVENT WILL SSI OR ITS SSI’S BE LIABLE TO THE OTHER PARTY OR ANY OTHER ENTITY FOR LOSS OF DATA, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR ANY
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, UNDER ANY CAUSE OF ACTION, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT SUCH PARTY OR ITS AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THIS
LIMITATION WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. 

  

	 	k.	SSI is a third party beneficiary of such license agreement to the extent that SSI seeks to enforce its rights regarding the SSI Software. 

  
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 EXHIBIT E 
 LSI LOGIC STORAGE SYSTEMS, INC. 
 PRODUCT FUNCTIONAL SPECIFICATIONS

 SSI Functional Specifications: 

* * * 

  
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