Document:

Letter Agreement dated March 24, 2011

  
 

 
 March 24, 2011 
 Mr. Rick Jensen 
 [Address] 
 Dear Rick: 
 On behalf of Constant Contact, Inc. (the “Company”), I am
very pleased to offer you employment with the Company. The purpose of this letter is to summarize the terms of your employment with the Company, should you accept our offer. 
 1. Employment. You will be employed, effective May 2, 2011 (the “Effective Date”), to serve in the position of Senior Vice President, Chief Sales and Marketing Officer
of the Company, reporting to the Chief Executive Officer. You will be an exempt employee. During the period of your service, you agree to devote your full business time, best efforts, skill, knowledge, attention, and energies to the advancement of
the Company’s business and interests and to the performance of your duties and responsibilities as an employee of the Company. You shall have all of the customary authority and duties associated with your position. Notwithstanding the
foregoing, nothing contained herein shall preclude you from: (a) serving on the boards of directors of other companies or organizations, including not-for-profits, with the approval of the Chief Executive Officer or the Board of Directors of
the Company, such approval not to be unreasonably withheld; (b) investing in and managing your personal passive investments; or (c) pursuing your personal, financial and legal affairs, provided that such activity does not interfere with
the performance of your obligations under this letter. 
 2. Compensation. Your base rate of compensation
(or base salary) will be $15,833.33 per semi-monthly pay period (which is equivalent to approximately $380,000 annually), less all applicable federal, state and local taxes and withholdings, to be paid in accordance with the Company’s standard
payroll practices. Such base salary may be adjusted in the sole discretion of the Compensation Committee of the Board of Directors. 
 3. Variable Compensation. You will be eligible for variable compensation payments according to the Constant Contact 2011 Executive Cash Incentive Bonus Plan (the “2011 Bonus
Plan”) as defined for you by the Compensation Committee of the Board of Directors. This plan defines specific quarterly Company financial targets and customer satisfaction targets set by the Compensation Committee. The financial targets for the
first half of 2011 have been established by the Compensation Committee. The financial targets for the 

 
second half of 2011 will be established by the Compensation Committee at the time the Board of Directors approves the Company’s second half 2011 budget. The customer satisfaction targets for
2011 have been established by the Compensation Committee. All targets may be adjusted by the Compensation Committee as the needs of the business dictate. The Compensation Committee will make all determinations as to whether any such objectives have
been met. For 2011, you will be eligible for an annualized target bonus of $250,000.00, which will be prorated to reflect the actual number of days that you are employed during the year (the “Prorated Bonus”). To the extent that the
performance targets are achieved, you will receive your Prorated Bonus based on the weighting of metrics (each as defined in the 2011 Bonus Plan) below. 
  

					
	 Metric
	  	Weight	 
	QRG	  	 	60	% 
	Adjusted EBITDA Margin	  	 	15	% 
	Customer Satisfaction	  	 	25	% 
	Total	  	 	100	% 

 You will be eligible to receive your Prorated Bonus quarterly with the target payouts by quarter set forth below.

  

																					
	 Metric
	  	Q11	 	 	Q2	 	 	Q3	 	 	Q4	 	 	Total	 
	QRG	  	 	15	% 	 	 	15	% 	 	 	15	% 	 	 	15	% 	 	 	60	% 
	Adjusted EBITDA Margin	  	 	3.75	% 	 	 	3.75	% 	 	 	3.75	% 	 	 	3.75	% 	 	 	15	% 
	Customer Satisfaction	  	 	6.25	% 	 	 	6.25	% 	 	 	6.25	% 	 	 	6.25	% 	 	 	25	% 
	Total	  	 	25	% 	 	 	25	% 	 	 	25	% 	 	 	25	% 	 	 	100	% 

 For 2011, you will be guaranteed a minimum bonus payment of 75% of your Prorated Bonus. You will receive the portion of
your Prorated Bonus actually earned under the 2011 Bonus Plan for each quarter and, in addition to the amounts earned under the 2011 Bonus Plan for each quarter of 2011, you will also be paid the difference, if any, between the amounts actually paid
to you under the 2011 Bonus Plan and 75% of your Prorated Bonus for such quarter. You must be employed by the Company on the date the quarterly bonuses are paid to executives in order to be eligible to receive your bonus. You acknowledge receipt of
the 2011 Bonus Plan. 
  
  

1
 No quarterly bonus will be received for the first quarter of 2011 to the extent the Effective Date is after March 31, 2011. 

  
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 4. Benefits. You shall be eligible to participate
in any and all benefit programs that the Company establishes and makes available to its employees from time to time to the same extent generally available to similarly situated employees of Company, provided that you are eligible under (and subject
to all provisions of) the plan documents governing those programs. Such benefits may include: participation in group medical and dental insurance programs, term life insurance, long-term disability insurance, participation in the Company’s
401(k) plan and free indoor parking. The benefits made available by the Company, and the rules, terms and conditions for participation in such benefit plans, may be changed by the Company at any time and from time to time without advance notice.

 5. Severance Benefits. You shall be entitled to enter into the Company’s standard form of Executive
Severance Agreement for its executive officers, a copy of which is enclosed with this letter (the “Severance Agreement”). Under the terms of the Severance Agreement, which will not become effective until signed by the Company, if your
employment with the Company is terminated by the Company without “Cause” or by you for “Good Reason” (each as defined in the Severance Agreement), and you comply with your obligations thereunder, you will be eligible to receive
the severance benefits set forth therein. 
 6. Indemnification Agreement. You shall be entitled to enter
into the Company’s standard form of Indemnification Agreement for its directors and officers, a copy of which is enclosed with this letter (the “Indemnification Agreement”). Under the terms of the Indemnification Agreement, which will
not become effective until signed by the Company, the Company will indemnify you to the fullest extent permitted by law for certain claims arising in your capacity as an officer of the Company, as set forth therein. 

7. Vacation. You shall be eligible for a maximum of 20 days of vacation per calendar year, subject to pro-ration to
your date of hire. The number of vacation days for which you are eligible shall accrue at a monthly rate during any month that you are employed during such calendar year. In accordance with current Company policy, in the event that available
vacation time is not used by the benefit year, employees may carry unused time (maximum of 5 days) forward to the next calendar year. The Company’s vacation policy may be changed by the Company at any time and from time to time without advance
notice. 
 8. Stock Incentive Program. You will be eligible to participate in the Company’s stock
incentive program. Subject to approval by the Compensation Committee, the Company will grant to you a stock option to purchase 80,000 shares of the Company’s Common Stock. This option will be subject to a vesting schedule and no further vesting
will occur under any circumstances after any termination of your employment, regardless of the circumstances relating to such termination and regardless of whether such termination is effected by the Company or by you. This option will vest (i.e.,
become exercisable) as to 25% one year after the Effective Date and thereafter at a rate of 6.25% of the total share amount per quarter for each of the 12 quarters thereafter, subject to your continued employment by the Company. In addition, subject
to approval by the Compensation Committee, the Company will grant to you 6,667 restricted stock units (“RSUs”) subject to a vesting schedule as follows: 25% will vest one year after the Effective Date and thereafter at a rate of 6.25% of
the total share amount per quarter for each of the 12 quarters thereafter, subject to your continued employment by the Company. 

  
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Similar to your stock options, no further vesting of your RSUs will occur under any circumstances after any termination of your employment, regardless of the circumstances relating to such
termination and regardless of whether such termination is effected by the Company or by you. In the event that there is a change of control of the Company, then 50% of the stock option and the RSUs (collectively, the “awards”) that are
unvested as of the effective time of the change of control will vest immediately prior to such effective time. In addition, in the event that your employment is terminated within the one-year period following such change of control without cause,
then the remaining unvested balance of your awards shall vest as of the date of termination. The exercise price for your stock option will be equal to the fair market value of a share of Common Stock on the date of grant of the option as determined
by the Compensation Committee. The awards will be issued pursuant to the Company’s current stock incentive plan and will be subject to all of the terms and conditions set forth in such plan and the agreements covering the awards, which must be
executed by you and the Company (such execution may be done electronically) to effect the grant of any award. “Cause” and “change of control” will be as defined in your award agreements. 

9. At-Will Employment. Your employment with the Company will be on an “at-will” basis, meaning that either
you or the Company may terminate the employment relationship at any time, for any reason, with or without cause and with or without notice. Although your job duties, title, compensation and benefits, as well as the Company’s personnel policies
and procedures, may change from time to time, the “at-will” nature of your employment may only be changed by a written agreement signed by you and an authorized officer of the Company that expressly states the intention to modify the
at-will nature of your employment. 
 10. Relocation Benefits. You will receive the following relocation
benefits commencing on the Effective Date: 
  

	 	•	 	 A monthly living expense/travel allowance of $7,500.00 per month (the “Monthly Living Expense/Travel Allowance”) until the earlier of
(a) the date of your permanent relocation to Massachusetts (the “Relocation”) and (b) six months from the Effective Date (such period, the “Relocation Period”), to be used for temporary housing and travel expenses to
and from Massachusetts from your current residence by you and/or members of your immediate family. In the event the Relocation occurs prior to the date that is six months from the Effective Date and other than on the last day of a month, you will be
entitled to a prorated allowance for the final month. The Monthly Living Expense/Travel Allowance is payable on the last day of each calendar month. 

  

	 	•	 	 A general relocation expense allowance of up to $75,000.00 to be used for ordinarily reimbursable expenses related to your Relocation. The Company will
promptly reimburse you for any amounts owed under this paragraph following receipt of a valid receipt. Within sixty (60) days following the end of the Relocation Period, the Company will pay you the difference, if any, between any amounts the
Company reimbursed to you under this paragraph and $75,000.00 in the form of regular cash compensation. 

  

	 	•	 	 A furniture and household goods moving allowance of up to $30,000.00 for the purpose of moving your furniture and other household goods from California
to Massachusetts. 

  
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To the extent practicable (and following receipt of written consent from the Company), you may have the vendor invoice the Company and the Company will pay it directly. Otherwise, the Company
will promptly reimburse you for any amounts owed under this paragraph following receipt of a valid receipt. 

 For the
avoidance of doubt, the foregoing is the maximum amount the Company will pay in connection with your living and moving expenses prior to your Relocation, including, without limitation, any additional taxes that may be owed in connection therewith
and any costs (or losses) associated with sale of your house in California or purchase of a house in Massachusetts. Furthermore, in the event the Relocation occurs following the end of the Relocation Period, you will not be entitled to any further
payments hereunder. If you terminate your employment with the Company within one year of the Effective Date, you will repay the Company all amounts received by you under this Section 10. The Company shall have the right to offset any amounts
owed to it under this Section 10 from any amounts still owed to you following your date of termination. 
 11.
Invention, Non-Disclosure and Non-Competition Agreement. As a condition of your employment, you will be required to execute the Company’s Invention, Non-Disclosure and Non-Competition Agreement, a copy of which is enclosed with
this letter. The non-competition period shall cover the period of your employment and 12 months thereafter. 
 12.
Proof of Legal Right to Work. For purposes of federal immigration law, you will be required to provide the Company with documentary evidence of your identity and eligibility for employment in the United States. Such documentation must
be provided to the Company within three (3) business days of your date of hire, or our employment relationship with you may be terminated. You may need to obtain a work visa in order to be eligible to work in the United States. If that is the
case, your employment with the Company will be conditioned upon your obtaining a work visa in a timely manner as determined by the Company. 
 13. Fair Credit Reporting Act Employment Check. You will be required to execute authorizations for the Company to procure consumer reports and investigative consumer reports
and to use them in conducting background checks as a condition to your employment. The Company may obtain reports both pre-employment and from time to time during your employment with the Company, as necessary. 

14. Company Policies and Procedures. As an employee of the Company, you will be required to comply with all Company
policies and procedures. Violations of the Company’s policies may lead to immediate termination of your employment. Further, the Company’s premises, including all workspaces, furniture, documents and other tangible materials, and all
information technology resources of the Company (including computers, data and other electronic files, and all internet and email) are subject to oversight and inspection by the Company at any time. Company employees should have no expectation of
privacy with regard to any Company premises, materials, resources or information. 

  
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 15. Confidentiality. You agree to hold the terms and provisions of this letter
in the strictest confidence and not to disclose such terms or provisions to any third party, employer, person or entity (including, without limitation, any other employee of the Company) without the prior written authorization of the Board of
Directors. Notwithstanding the foregoing, you may disclose this letter, and the terms and provisions hereof, to your accountants, lawyers and other advisors who have a need to know, as well as to any governmental entities, or in connection with any
court proceedings, where such disclosure is required. 
 16. Other Agreements and Governing Law. You represent
that you are not bound by any employment contract, restrictive covenant or other restriction preventing you from entering into employment with or carrying out your responsibilities for the Company, or which is in any way inconsistent with the terms
of this letter. The resolution of any disputes under this letter will be governed by the laws of the Commonwealth of Massachusetts. The parties hereby irrevocably submit to and acknowledge and recognize the jurisdiction of the courts of the
Commonwealth of Massachusetts, or if appropriate, a federal court located in Massachusetts (which courts, for purposes of this letter, are the only courts of competent jurisdiction), over any suit, action or other proceeding arising out of, under or
in connection with this letter or the subject matter hereof. 
 17. Amendment. No provisions of this letter
may be modified, waived, or discharged except by a written document signed by you and a duly authorized Company officer. A waiver of any conditions or provisions of this letter in a given instance shall not be deemed a waiver of such conditions or
provisions at any other time in the future. 
 18. Notices. For all purposes of this letter, all
communications, including but not limited to notices, consents, request or approvals, required or permitted to be given under this letter will be in writing and will be deemed to have been duly given when hand delivered or dispatched by electronic
facsimile transmission (with receipt confirmed) (if sent during normal business hours; otherwise, if after business hours, then on the next business day), or five business days after having been mailed by United States registered or certified mail,
return receipt requested, postage prepaid, or one business day after having been sent by a nationally recognized overnight courier service such as Federal Express or UPS, addressed to the Company (to the attention of the Secretary of the Company) at
its principal executive offices and to you at your principal residence, or to such other address as any party may have furnished to the other in writing and in accordance herewith, except that notices of changes of address shall be effective only
upon receipt. 
 19. Successors. This letter shall be binding upon any entity that acquires all or
substantially all of the assets or outstanding capital stock (by merger or otherwise) of the Company. 
 20.
Validity. The invalidity or unenforceability of any provision of this letter shall not affect the validity or enforceability of any other provision of this letter, which shall remain in full force and effect. 

  
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 21. Counterparts. This letter may be executed in one or more
counterparts, each of which shall be deemed to be an original but all of which together shall constitute the same instrument. 

22. Entire Agreement. This letter represents the entire agreement between the parties with respect to the subject
matter hereof and supersedes all prior agreements, whether written or oral. 
 [Remainder of Page Intentionally Left Blank.]

  
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 If this letter correctly sets forth the initial terms under which you will be employed by the Company,
please sign the enclosed duplicate of this letter in the space provided below and return it to me in the attached envelope along with the signed Invention, Non-Disclosure and Non-Competition Agreement. If you do not accept this offer by 5 p.m. on
March 31, 2011, this offer will be revoked. 
  

			
	Constant Contact, Inc.
		
	By:	 	/s/ Robert D. Nicoson
		 	

 The foregoing correctly sets forth the terms of my at-will employment by the Company. 

 

					
	 /s/ Rick Jensen
	  	Date:	  	 3/31/2011

	Rick Jensen	  	 	  	 

  

					
	Enclosures:	  	 Invention, Non-Disclosure and Non-Competition Agreement
 2011 Executive Cash Incentive Bonus Plan
 Form of Executive Severance Agreement

Form of Indemnification Agreement

  
 8Executive Severance Agreement, dated October 25, 2011

 EXECUTIVE SEVERANCE AGREEMENT 

THIS EXECUTIVE SEVERANCE AGREEMENT (this “Agreement”) by and among Constant Contact, Inc., a Delaware corporation (the
“Company”), and Rick W. Jensen (the “Executive”) is made as of May 2, 2011 (the “Effective Date”). Except where the context otherwise requires, the term “Company” shall include
each of Constant Contact, Inc. and any of its present or future parent, subsidiary or other affiliated companies. 
 WHEREAS,
the Company desires to retain the services of the Executive and, in order to do so, is entering into this Agreement in order to provide compensation to the Executive in the event the Executive’s employment with the Company is terminated under
certain circumstances; 
 NOW, THEREFORE, as an inducement for and in consideration of the Executive’s remaining in the
Company’s employ, the Company agrees that the Executive shall receive the severance benefits set forth in this Agreement in the event the Executive’s employment with the Company is terminated under the circumstances described below.

 1. Key Definitions. 
 1.1. “Cause” means (a) the Executive’s willful misconduct, (b) the Executive’s material failure to perform the Executive’s reasonably-assigned duties and
responsibilities to the Company, (c) any breach by the Executive of any provision of any employment, consulting, advisory, nondisclosure, non-competition or other similar agreement between the Company and the Executive or any of the
Company’s written policies or procedures, including, but not limited to, the Company’s Code of Business Conduct and Ethics and its written policies and procedures regarding sexual harassment, computer access and insider trading), or
(d) the Executive’s conviction of, or plea of guilty or nolo contendere to, (i) any felony or (ii) with respect to the Executive’s employment, any misdemeanor that is materially injurious to the Company, in each case
(a) through (d), as determined by the Company’s Board of Directors (the “Board”) in accordance with Section 5.1, which determination shall be conclusive. The Executive’s employment shall be considered to have
been terminated for Cause if the Board determines, within 30 days after the termination of the Executive’s employment, that termination for Cause would have been warranted. 

1.2. “Code” means the Internal Revenue Code of 1986, as amended. 

1.3. “Disability” means the Executive’s absence from the full-time performance of the Executive’s duties with
the Company for 180 consecutive calendar days as a result of incapacity due to mental or physical illness which is determined to be total and permanent by a physician selected by the Company or its insurers and acceptable to the Executive or the
Executive’s legal representative. 
 1.4. “Good Reason” means the occurrence, without the Executive’s
written consent, of any of the following events or circumstances: 
 (a) a material diminution in the Executive’s
authority, duties or responsibilities, as in effect as of the Effective Date; 
 (b) a material diminution in the
Executive’s base salary as in effect on the Effective Date or as the same was or may be increased thereafter from time to time except to the extent that such reduction affects all executive officers of the Company to a comparable extent;

  

 (c) a material change by the Company in the geographic location at which the Executive
performs the Executive’s principal duties for the Company; or 
 (d) any action or inaction by the Company that
constitutes a material breach of this Agreement. 
 Notwithstanding the occurrence of any event or circumstance described in the foregoing
clauses (a) through (d) of this Section 1.4 or anything else to the contrary in this Agreement, no such event or circumstance shall be deemed to constitute Good Reason (and no termination of employment by the Executive in connection
therewith shall constitute a termination for Good Reason) unless (x) no later than 90 days after the first occurrence of such event or circumstance, the Executive shall have delivered to the Company a Notice of Termination that (in addition to
satisfying the requirements of Section 3.2) specifies that the Executive is terminating the Executive’s employment with the Company for Good Reason and describes in reasonable detail the event or circumstance alleged to constitute Good
Reason and (y) the Company fails to fully correct such event or circumstance within the 30-day period following the date of delivery of such Notice of Termination. If the Company does not fully correct such event or circumstance during the
30-day cure period contemplated by the foregoing clause (y), the Notice of Termination for Good Reason given by the Executive shall become effective, and the Executive’s employment will end, on the later of such 30th day or the Date of
Termination specified in such Notice of Termination. 
 2. Term of Agreement. This Agreement, and all rights and
obligations of the parties hereunder, shall take effect upon the Effective Date and shall terminate upon the fulfillment by the Company of its obligations under this Agreement following a termination of the Executive’s employment (the
“Term”). 
 3. Employment Status; Termination of Employment. 

3.1. Not an Employment Contract. The Executive acknowledges that this Agreement does not constitute a contract of employment or
impose on the Company any obligation to retain the Executive as an employee and that this Agreement does not prevent the Company or the Executive from terminating the Executive’s employment at any time. 

3.2. Termination of Employment. 
 (a) Any termination of the Executive’s employment by the Company or by the Executive (other than due to the death of the Executive) shall be communicated by a written notice to the other party hereto
(the “Notice of Termination”), given in accordance with Section 7.1. Any Notice of Termination shall: 

(i) indicate the specific termination provision (if any) of this Agreement relied upon by the party giving such notice, 

(ii) to the extent applicable (including as set forth in the last paragraph of Section 1.4), set forth in reasonable detail the
facts and circumstances claimed to provide a basis for termination of the Executive’s employment under the provision so indicated, 

  
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 (iii) specify the Date of Termination (as defined below), and 

(iv) if a Notice of Termination for Good Reason, otherwise comply with the last paragraph of Section 1.4. 

(b) Subject to the last paragraph of Section 1.4 in the case of the Executive’s resignation for Good Reason, the effective
date of an employment termination (the “Date of Termination”) shall be the close of business on the date specified in the Notice of Termination (which date may not be less than 15 days or more than 120 days after the date of
delivery of such Notice of Termination, provided that the Company may require the Executive to refrain from working at his or her office during the notice period), in the case of a termination other than one due to the Executive’s death, or the
date of the Executive’s death, as the case may be; provided, however, that if the Executive is resigning the Executive’s employment other than for Good Reason, the Company may elect to accept such resignation prior to the date
specified in the Executive’s notice and the Date of Termination shall be the date the Company notifies the Executive of such acceptance. 
 (c) Except as set forth in the last paragraph of Section 1.4, the failure by the Executive or the Company to set forth in the Notice of Termination any fact or circumstance that contributes to a
showing of Good Reason or Cause shall not waive any right of the Executive or the Company, respectively, hereunder or preclude the Executive or the Company, respectively, from asserting any such fact or circumstance in enforcing the Executive’s
or the Company’s rights hereunder. 
 4. Benefits to Executive. 

4.1. Termination Without Cause or Resignation for Good Reason. If the Executive’s employment with the Company is terminated by
the Company (other than for Cause, Disability or death) or the Executive resigns for Good Reason during the Term, then the Executive shall be entitled to the following benefits, subject to compliance, where applicable, with the requirements in
Section 4.4 below regarding release of claims, the Company shall: 
 (a) pay to the Executive in a lump sum (i) any
unpaid base salary of the Executive, (ii) any accrued but unused and unpaid vacation pay of the Executive, (iii) any earned and unpaid bonuses of the Executive, and (iv) the amount of any unpaid compensation previously deferred by the
Executive (together with any accrued interest or earnings thereon) (provided that this clause (iv) shall not cause accelerated payment of amounts subject to Section 409A (as defined below) if not provided for under the terms by which such
amounts were or are deferred), in each case of clauses (i) through (iv) through the Date of Termination (collectively, the “Accrued Obligations”); 
 (b) continue to provide to the Executive in accordance with the Company’s ordinary payroll practices, the Executive’s base salary for a period of time after the Date of Termination equal to 12
months (the “Severance Period”), with payments beginning as provided in 4.4 below; 
 (c) if and while the
Executive and his or her family qualifies for and elects to participate in continuation health coverage under Section 4980B of the Code (“COBRA”), the Company will continue to pay the share of the premium for such coverage that
it pays for active and similarly-situated employees who receive the same type of coverage until the earlier of (i) the end of the Severance Period or (ii) the date the Executive’s COBRA continuation coverage expires, unless the
Company’s providing payments for COBRA will violate the nondiscrimination requirements of applicable law, in which case this benefit will not apply; and 

 

  
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 (d) to the extent not previously paid or provided, the Company shall timely pay or provide
to the Executive any other amounts or benefits required to be paid or provided or which the Executive is eligible to receive following the Executive’s termination of employment under any plan, program, policy, practice, contract or agreement of
the Company (collectively, the “Other Benefits”). 
 4.2. Termination for Cause; Resignation Without Good
Reason; Termination for Death or Disability. If the Company terminates the Executive’s employment with the Company for Cause, the Executive voluntarily resigns other than for Good Reason, or if the Executive’s employment with the
Company is terminated by reason of the Executive’s death or Disability, in each case during the Term, then the Company shall pay the Executive (or the Executive’s estate, if applicable), in a lump sum in cash within 30 days after the Date
of Termination (or such earlier date as required by applicable law), the Accrued Obligations. In addition, the Company shall comply with the terms of any plan or program under which the Executive previously deferred compensation and will timely
pay or provide to the Executive (or the Executive’s estate, if applicable) the Other Benefits to which the Executive remains eligible under such termination of employment. 

4.3. Payments Subject to Section 409A. 
 (a) Subject to this Section 4.3, payments or benefits under Section 4.1 shall begin only upon the date of a “separation from service” of the Executive (determined as set forth below)
that occurs on or after the termination of the Executive’s employment. The following rules shall apply with respect to distribution of the payments and benefits, if any, to be provided to the Executive under Section 4.1: 

(i) It is intended that each installment of the payments and benefits provided under Section 4.1 shall be treated as a separate
“payment” for purposes of Section 409A of the Code and the guidance issued thereunder (“Section 409A”). Neither the Company nor the Executive shall have the right to accelerate or defer the delivery of any such
payments or benefits except to the extent specifically permitted or required by Section 409A. 
 (ii) If, as of the date
of the “separation from service” of the Executive from the Company, the Executive is not a “specified employee” (within the meaning of Section 409A), then each installment of the payments and benefits shall be made on the
dates and terms set forth in Section 4.1. 
 (iii) If, as of the date of the “separation from service” of the
Executive from the Company, the Executive is a “specified employee” (within the meaning of Section 409A), then: 

(A) Each installment of the severance payments and benefits due under Section 4.1 that, in accordance with the dates and terms set
forth herein, will in all circumstances, regardless of when the separation from service occurs, be paid within the short-term deferral period (as defined in Section 409A) shall be treated as a short-term deferral within the meaning of Treasury
Regulation Section 1.409A-1(b)(4) to the maximum extent permissible under Section 409A; and 
  

  
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 (B) Each installment of the payments and benefits due under Section 4.1 that is not
described in Section 4.3(a)(iii)(A) and that would, absent this subsection, be paid within the six-month period following the “separation from service” of the Executive from the Company shall not be paid until the date that is six
months and one day after such separation from service (or, if earlier, the Executive’s death), with any such installments that are required to be delayed being accumulated during the six-month period and paid in a lump sum on the date that is
six months and one day following the Executive’s separation from service and any subsequent installments, if any, being paid in accordance with the dates and terms set forth herein; provided, however, that the preceding provisions of
this sentence shall not apply to any installment of payments and benefits if and to the maximum extent that that such installment is deemed to be paid under a separation pay plan that does not provide for a deferral of compensation by reason of the
application of Treasury Regulation 1.409A-1(b)(9)(iii) (relating to separation pay upon an involuntary separation from service). Any installments that qualify for the exception under Treasury Regulation Section 1.409A-1(b)(9)(iii) must be paid
no later than the last day of the Executive’s second taxable year following his taxable year in which the separation from service occurs. 
 (b) The determination of whether and when a separation from service of the Executive from the Company has occurred shall be made in a manner consistent with, and based on the presumptions set forth in,
Treasury Regulation Section 1.409A-1(h). Solely for purposes of this Section 4.3(b), “Company” shall include all persons with whom the Company would be considered a single employer as determined under Treasury Regulation
Section 1.409A-1(h)(3). 
 (c) All reimbursements and in-kind benefits provided under this Agreement shall be made or
provided in accordance with the requirements of Section 409A to the extent that such reimbursements or in-kind benefits are subject to Section 409A, including, where applicable, the requirements that (i) any reimbursement is for
expenses incurred during the Executive’s lifetime (or during a shorter period of time specified in this Agreement), (ii) the amount of expenses eligible for reimbursement during a calendar year may not affect the expenses eligible for
reimbursement in any other calendar year, (iii) the reimbursement of an eligible expense will be made on or before the last day of the calendar year following the year in which the expense is incurred, and (iv) the right to reimbursement
is not subject to set off or liquidation or exchange for any other benefit. 
 (d) Notwithstanding anything herein to the
contrary, the Company shall have no liability to the Executive or to any other person if the payments and benefits provided in this Agreement that are intended to be exempt from or compliant with Section 409A are not so exempt or compliant.

 4.4. Release. The obligation of the Company to make the payments to the Executive under Section 4.1 above (other
than under Section 4.1(a)) is conditioned upon the Executive’s signing a release of claims in the form then provided by the Company (the “Employee Release”) and upon the Employee Release’s becoming effective in
accordance with its terms within 60 days following the Date of Termination (the “Effective Release Date”). Payment will be made or commence as of the later of the first payroll beginning after the

  
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Effective Release Date and the period provided in Section 4.3, provided that if the 60-day deadline for the effectiveness of the Employee Release ends in the calendar year following the Date
of Termination, then such payments and benefits will begin or be paid no earlier than January 1 of such subsequent calendar year. 
 4.5. Mitigation. The Executive shall not be required to mitigate the amount of any payment or benefits provided for in this Section 4 by seeking other employment or otherwise. Further, the
amount of any payment or benefits provided for in this Section 4 shall not be reduced by any compensation earned by the Executive as a result of employment by another employer, by retirement benefits, by offset against any amount claimed to be
owed by the Executive to the Company or otherwise. 
 5. Disputes. 

5.1. Settlement of Disputes. All claims by the Executive for benefits under this Agreement shall be directed to and determined by
the Board, which determination shall be conclusive, and shall be in writing in accordance with Section 7.1. Any denial by the Board of a claim for benefits under this Agreement shall be delivered to the Executive in writing in accordance with
Section 7.1 and shall set forth, in reasonable detail, the reasons for the denial and the provisions of this Agreement relied upon. The Board shall afford a reasonable opportunity to the Executive for a review of the decision denying a claim.
Any further dispute or controversy arising under or in connection with this Agreement shall be resolved in accordance with Section 5.2 below. 
 5.2. Consent to Jurisdiction. The Executive hereby irrevocably and unconditionally (i) consents to the exclusive jurisdiction of the courts of the Commonwealth of Massachusetts and the United
States of America located in the Commonwealth of Massachusetts for any actions, suits or proceedings arising out of or relating to this Agreement and consents to service of process in accordance with Section 7.1 in any such action, suit or
proceeding, (ii) waives any objection to the laying of venue of any such action, suit or proceeding in the courts of the Commonwealth of Massachusetts or the United States of America located in the Commonwealth of Massachusetts, and
(iii) agrees not to plead or claim in any such court that any such action, suit or proceeding brought in any such court has been brought in an inconvenient forum. 
 6. Successors. 
 6.1. Successor to the Company. The Company shall
require any successor (whether direct or indirect, by purchase, merger, consolidation or otherwise) to all or substantially all of the business or assets of the Company to expressly assume and agree to perform this Agreement to the same extent that
the Company would be required to perform it if no such succession had taken place. As used in this Agreement, “Company” shall mean the Company as defined above and any successor to its business or assets as aforesaid which assumes and
agrees to perform this Agreement, by operation of law or otherwise, except where the context otherwise requires. 
 6.2.
Successor to Executive. This Agreement shall inure to the benefit of and be enforceable by the Executive’s personal or legal representatives, executors, administrators, successors, heirs, distributees, devisees and legatees. If the
Executive should die while any 

  
 6 

 
amount would still be payable to the Executive or the Executive’s family hereunder if the Executive had continued to live, all such amounts, unless otherwise provided herein, shall be paid
in accordance with the terms of this Agreement to the executors, personal representatives or administrators of the Executive’s estate. 
 7. Notice. 
 7.1. All notices, instructions and other communications given
hereunder or in connection herewith shall be in writing. Any such notice, instruction or communication shall be sent either (a) by registered or certified mail, return receipt requested, postage prepaid, or (b) prepaid via a reputable
nationwide overnight courier service, in each case addressed to: (i) if to the Company, to the Company’s then-current principal executive offices, attention: General Counsel and (ii) if to the Executive, to the Executive at the
Executive’s address indicated on the personnel records of the Company (or to such other address as either the Company or the Executive may have furnished to the other in writing in accordance herewith). 

7.2. Any such notice, instruction or communication shall be deemed to have been delivered five business days after it is sent by
registered or certified mail, return receipt requested, postage prepaid, or one business day after it is sent via a reputable nationwide overnight courier service. Either party may give any notice, instruction or other communication hereunder using
any other means, but no such notice, instruction or other communication shall be deemed to have been duly delivered unless and until it actually is received by the party for whom it is intended. 

8. Miscellaneous. 
 8.1. Severability. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, which shall remain
in full force and effect. 
 8.2. Governing Law. The validity, interpretation, construction and performance of this
Agreement shall be governed by the internal laws of the Commonwealth of Massachusetts, without regard to conflicts of law principles. 
 8.3. Waivers. No waiver by the parties at any time of any breach of, or compliance with, any provision of this Agreement to be performed by the other shall be deemed a waiver of that or any other
provision at any subsequent time. 
 8.4. Counterparts. This Agreement may be executed in counterparts, each of which
shall be deemed to be an original but all of which together shall constitute one and the same instrument. 
 8.5. Tax
Withholding. Any payments provided for hereunder shall be paid reduced by any applicable tax withholding required under federal, state or local law. 
 8.6. Entire Agreement. This Agreement sets forth the entire agreement of the parties hereto in respect of the subject matter contained herein and supersedes all prior agreements, promises,
covenants, arrangements, communications, representations or warranties, whether oral or written, by any officer, employee or representative of any party hereto in respect of the subject matter contained herein; and any prior agreement of the parties
hereto in respect of 

  
 7 

 
the subject matter contained herein is hereby terminated and cancelled. For the avoidance of doubt and without limiting the foregoing, the Offer Letter, dated as of March 24, 2011, between
the Executive and the Company (the “Offer Letter”) shall survive the execution and delivery of this Agreement and remain in full force and effect in accordance with its original terms; provided, however, the provisions
of the Offer Letter relating to severance and post-employment medical, health and/or dental benefits (including, without limitation, paragraph 5 of the Offer Letter shall be superseded hereby in their entirety and shall hereafter cease to be of any
force or effect and the Executive shall not be entitled to any such severance or benefits under the Offer Letter, including (without limitation) in connection with the termination of the Executive’s employment as a result of Disability. Nothing
in this Agreement shall modify, amend or alter, in any manner, any stock option, restricted stock or other equity incentive arrangement or any non-disclosure, non-competition, non-solicitation, assignment-of-invention, or any similar agreement, to
which the Executive is a party. The Executive shall not be entitled to any severance or similar benefits in excess of the benefits the Executive is owed under this Agreement. To the extent that, at the time of termination of the
Executive’s employment, any laws or regulations of the United States or of any state thereof would provide for the payment of severance or a similar benefit in addition to, or in excess of, the amounts the Executive would otherwise be owed
under this Agreement, the benefits that the Executive is owed under this Agreement shall be reduced to an amount such that the sum of such reduced amount and the amount the Executive is entitled to receive pursuant to any such laws or regulations is
equal to the amount that would have been payable under this Agreement but for the operation of this sentence. 
 8.7.
Amendments. This Agreement may be amended or modified only by a written instrument executed by the Company and the Executive. 
 8.8. Executive’s Acknowledgements. The Executive acknowledges that the Executive (a) has read this Agreement; (b) has been represented in the preparation, negotiation, and execution
of this Agreement by legal counsel of the Executive’s own choice or has voluntarily declined to seek such counsel; (c) understands the terms and consequences of this Agreement; and (d) understands that the Company’s outside and
in-house counsel are acting as counsel to the Company in connection with the transactions contemplated by this Agreement, and are not acting as counsel for the Executive. 
 8.9. Usage. All references herein to “Sections” shall be deemed to be references to Sections of this Agreement unless the context shall otherwise require. 

[Signature Page Follows] 

  
 8 

 IN WITNESS WHEREOF, the parties hereto have executed this Agreement effective as of the
Effective Date. 
  

			
	COMPANY:
	
	CONSTANT CONTACT, INC.
		
	 By:
	 	 /s/ Robert D. Nicoson

		
	 Name:
	 	Robert D. Nicoson
		
	 Title:
	 	Chief Human Resources Officer
		
	 Date:
	 	September 8, 2011
	
	EXECUTIVE:
		
	 Signature:
	 	 /s/ Rick Jensen

		
	 Name:
	 	Rick Jensen
		
	 Date:
	 	September 8, 2011

  
 9

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