Document:

Exhibit
10.2

    
Execution
Copy

    

    REGISTRATION
RIGHTS AGREEMENT

    

    This
REGISTRATION RIGHTS AGREEMENT (this “Agreement”), dated as
of July 16, 2010, is by and among VocalTec Communications Ltd., a company
organized under the laws of the State of Israel, (the “Company”), and Daniel
Borislow (the “Stockholder”).  
Certain terms used herein and not otherwise defined shall have the meanings
ascribed to such terms in the Merger Agreement.  The parties hereto
hereby agree that this Agreement shall become effective immediately prior to the
execution of, and subject to consummation of the transactions contemplated by,
the Merger Agreement (as defined below).

    

    WHEREAS, the Stockholder
currently holds shares of common stock of YMax Corporation, a Delaware
corporation (“YMax”);

    

    WHEREAS, immediately following
the execution of this Agreement, the Company, VocalTec Merger Sub Inc., a
Delaware corporation and wholly-owned subsidiary of the Company, and YMax shall
enter into that certain Agreement and Plan of Merger, dated as of the date
hereof (the “Merger
Agreement”), and pursuant to the terms and conditions of the Merger
Agreement, the common stock held by the Stockholder shall be exchanged for
ordinary shares of the Company (the “New Shares”) as set
forth in the Merger Agreement; and

    

    WHEREAS, the Company has
agreed to provide certain registration rights under the Securities Act of 1933,
as amended, and the rules and regulations thereunder, or any similar successor
statute (collectively, the “Securities Act”), and
applicable state securities laws, to the Stockholder with respect to the
Registrable Securities as defined below.

    

    NOW, THEREFORE, in
consideration of the premises, the representations, warranties, covenants and
agreements contained herein, and for other good and valuable consideration, the
receipt and sufficiency of which is hereby acknowledged, intending to be legally
bound hereby, the parties hereto agree as follows:

    

    1.           DEFINITIONS.

    

    As used
in this Agreement, the following terms shall have the following
meanings:

    

    a.           “Business Day” means
any weekday that is not a day on which banking institutions in the City of New
York are authorized or obligated to close.

    

    b.           “Immediate Family”
means a child, stepchild, grandchild, parent, stepparent, grandparent, spouse,
sibling, mother-in-law, father-in-law, son-in-law, daughter-in-law,
brother-in-law or sister-in-law, including any adoptive relationships, of a
natural person.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    c.           “Register,” “registered,” and
“registration”
refer to a registration effected by preparing and filing one or more
registration statements of the Company on Form F-3 (or any successor form) in
compliance with the Securities Act and pursuant to Rule 415 under the Securities
Act or any successor rule providing for offering securities on a continuous
basis (“Rule
415”), and the declaration or ordering of effectiveness of such
registration statement(s) by the United States Securities and Exchange
Commission (the “SEC”).

    

    d.          
“Registrable
Securities” means the New Shares held by the Stockholder immediately
following the execution of the Merger Agreement as set forth on the signature
page to this Agreement, including any shares issued or issuable upon any stock
split, dividend or other distribution, recapitalization or other similar event
consummated in connection with, or at any time following, the transactions
contemplated under the Merger Agreement.

    

    e.          “Registration
Statement” means the registration statement on Form F-3 (or any successor
form) of the Company covering only the Registrable Securities.

    

    f.        
   “Stockholder” means
the Stockholder, any transferee or assignee thereof to whom the Stockholder
assigns its rights under this Agreement and who agrees to become bound by the
provisions of this Agreement in accordance with Section 9 and any transferee or
assignee thereof to whom a transferee or assignee assigns its rights under this
Agreement and who agrees to become bound by the provisions of this Agreement in
accordance with Section 9.

    

    2.           REGISTRATION.

    

    a.           Mandatory
Registration.  Upon the terms and subject to the conditions set
forth in this Agreement, the Company shall file with the SEC within sixty (60)
calendar days of the date of this Agreement a Registration
Statement.  The Registration Statement shall register only the
Registrable Securities and no other securities of the Company.  The
Stockholder and his counsel shall have a reasonable opportunity to review and
comment upon such registration statement or amendment to such registration
statement and any related prospectus prior to its filing with the
SEC.  The Stockholder shall furnish all information reasonably
requested by the Company for inclusion therein.  The Company shall use
its reasonable best efforts to have the Registration Statement or amendment
declared effective by the SEC at the earliest possible date following the filing
thereof.  The Company shall use reasonable best efforts to keep the
Registration Statement effective pursuant to Rule 415 promulgated under the
Securities Act (or any successor rule providing for offering securities on a
continuous basis) and available for sales of all of the Registrable Securities
at all times until the earlier of (i) the date as of which the Stockholder may
sell all of the Registrable Securities without restriction pursuant Rule 144
promulgated under the Securities Act (or successor thereto) or (ii) the date on
which the Stockholder shall have sold all the Registrable Securities owned by
him (the “Registration
Period”).   Each of the Company and the Stockholder hereby
undertakes and agrees (each with respect to the information provided by such
party to be included in the Registration Statement) that the Registration
Statement (including any amendments or supplements thereto and prospectuses
contained therein) shall not contain any untrue statement of a material fact or
omit to state a material fact required to be stated therein, or necessary to
make the statements therein, in light of the circumstances in which they were
made, not misleading.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    b.           Rule 424
Prospectus.  The Company shall, as required by applicable
securities regulations, from time to time file with the SEC, pursuant to Rule
424 promulgated under the Securities Act, the prospectus and prospectus
supplements, if any, to be used in connection with sales of the Registrable
Securities under the Registration Statement.  The Stockholder and his
counsel shall have a reasonable opportunity to review and comment upon such
prospectus prior to its filing with the SEC.

    

    c.           Deferral or Suspension
During a Blackout Period.  Notwithstanding the provisions of
Section 2(a), if in the good faith judgment of the Company, following
consultation with legal counsel, it would be detrimental to the Company or its
stockholders for the Registration Statement to be filed or for resales of
Registrable Securities to be made pursuant to the Registration Statement due to
(i) the existence of a material development or potential material
development involving the Company that the Company would be obligated to
disclose or incorporate by reference in the Registration Statement and which the
Company has not disclosed, or which disclosure would be premature or otherwise
inadvisable at such time or would have a material adverse effect on the Company
or its stockholders, or (ii) the filing of (or an  intention to
promptly file) a Company-initiated registration of any class of its equity
securities, which, in the good faith judgment of the Company, the Registration
Statement would adversely affect, the Company shall have the right to
(A) immediately defer such filing for a period of not more than ninety
(90) days beyond the date by which such Registration Statement was
otherwise required hereunder to be filed or (B) suspend use of such
Registration Statement for a period of not more than thirty (30) days (any
such deferral or suspension period, a “Blackout
Period”).  The Stockholder acknowledges that it would be detrimental
to the Company and its stockholders for such Registration Statement to be filed
(or remain in effect) during a Blackout Period and therefore essential to defer
such filing (or suspend the use thereof) during such Blackout Period and agrees
to cease any disposition of the Registrable Securities during such Blackout
Period. The Company may not utilize any of its rights under this
Section 2(c) to defer the filing of a Registration Statement (or suspend
its effectiveness) more than once in any twelve (12) month
period.

    

    3.           RELATED
OBLIGATIONS.

    

    With
respect to the Registration Statement and whenever any Registrable Securities
are to be registered pursuant to Section 2(a), the Company shall use its
reasonable best efforts to effect the registration of the Registrable Securities
in accordance with the intended method of disposition thereof and, pursuant
thereto, the Company shall have the following obligations:

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    a.           The
Company shall prepare and file with the SEC such amendments (including
post-effective amendments) and supplements to any registration statement and the
prospectus used in connection with such registration statement, which prospectus
is to be filed pursuant to Rule 424 promulgated under the Securities Act, as may
be necessary to keep the Registration Statement effective at all times during
the Registration Period, and, during such period, comply with the provisions of
the Securities Act with respect to the disposition of all Registrable Securities
of the Company covered by the Registration Statement until such time as all of
such Registrable Securities shall have been disposed of in accordance with the
intended methods of disposition by the seller or sellers thereof as set forth in
such Registration Statement.

    

    b.           The
Company shall permit the Stockholder to review and comment upon the Registration
Statement and all amendments and supplements thereto at least two (2) Business
Days prior to their filing with the SEC, and not file any document in a form to
which the Stockholder reasonably objects.  The Stockholder shall use
his reasonable best efforts to comment upon the Registration Statement and any
amendments or supplements thereto within two (2) Business Days from the date the
Stockholder receives the final version thereof.  The Company
shall furnish to the Stockholder, without charge, any correspondence from the
SEC or the staff of the SEC to the Company or its representatives, relating to
the Registration Statement.

    

    c.           Upon
request of the Stockholder, the Company shall furnish to the Stockholder, (i)
promptly after the same is prepared and filed with the SEC, at least one copy of
such registration statement and any amendment(s) thereto, including financial
statements and schedules, all documents incorporated therein by reference and
all exhibits, (ii) upon the effectiveness of any registration statement, a copy
of the prospectus included in such registration statement and all amendments and
supplements thereto (or such other number of copies as the Stockholder may
reasonably request) and (iii) such other documents, including copies of any
preliminary or final prospectus, (which final prospectus the Company shall
electronically file with the SEC within two days from effectiveness of any such
registration statement) as the Stockholder may reasonably request from time to
time in order to facilitate the disposition of the Registrable Securities owned
by the Stockholder.

    

    d.           The
Company shall use reasonable best efforts to (i) register and qualify the
Registrable Securities covered by a registration statement under such other
securities or “blue sky” laws of such jurisdictions in the United States as the
Stockholder reasonably requests, (ii) prepare and file in those jurisdictions,
the amendments (including post-effective amendments) and supplements to such
registrations and qualifications as may be necessary to maintain the
effectiveness thereof during the Registration Period, (iii) take such other
actions as may be necessary to maintain such registrations and qualifications in
effect at all times during the Registration Period, and (iv) take all other
actions reasonably necessary or advisable to qualify the Registrable Securities
for sale in such jurisdictions; provided, however, that the Company
shall not be required in connection therewith or as a condition thereto to (x)
qualify to do business in any jurisdiction where it would not otherwise be
required to qualify but for this Section 3(d), (y) subject itself to general
taxation in any such jurisdiction, or (z) file a general consent to service of
process in any such jurisdiction.  The Company shall promptly notify
the Stockholder of the receipt by the Company of any notification with respect
to the suspension of the registration or qualification of any of the Registrable
Securities for sale under the securities or “blue sky” laws of any jurisdiction
in the United States or its receipt of actual notice of the initiation or
threatening of any proceeding for such purpose.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    e.           As
promptly as practicable after becoming aware of such event or facts, the Company
shall notify the Stockholder in writing of the happening of any event or
existence of such facts as a result of which the prospectus included in any
Registration Statement, as then in effect, includes an untrue statement of a
material fact or omits to state a material fact required to be stated therein or
necessary to make the statements therein, in light of the circumstances under
which they were made, not misleading, and promptly prepare a supplement or
amendment to such registration statement to correct such untrue statement or
omission, and deliver a copy of such supplement or amendment to the Stockholder
(or such other number of copies as the Stockholder may reasonably
request).  The Company shall also promptly notify the Stockholder in
writing (i) when a prospectus or any prospectus supplement or post-effective
amendment has been filed, and when a registration statement or any
post-effective amendment has become effective, (ii) of any request by the SEC
for amendments or supplements to any registration statement or related
prospectus or related information, and (iii) of the Company's reasonable
determination that a post-effective amendment to a registration statement would
be appropriate.

    

    f. 
          The Company shall
use its reasonable best efforts to prevent the issuance of any stop order or
other Suspension (as defined below) and, if such an order is issued or in any
other event of Suspension, to obtain the withdrawal of such order or to cause
the use of the prospectus so suspended to be resumed as soon as possible, and to
notify the Stockholder  of the issuance of such order and the
resolution thereof or its receipt of actual notice of the initiation or threat
of any proceeding for such purpose.

    

    g.           The
Company shall use its reasonable best efforts to cause all the Registrable
Securities to be listed on each securities exchange on which securities of the
same class or series issued by the Company are then listed, if any, if the
listing of such Registrable Securities is then permitted under the rules of such
exchange. The Company shall pay all fees and expenses in connection with
satisfying its obligation under this Section.

    

    h.           The
Company shall at all times provide a transfer agent and registrar with respect
to its Common Stock.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    i.     
      If reasonably requested by the Stockholder,
the Company shall: (i) immediately incorporate in a prospectus supplement or
post-effective amendment such information as the Stockholder reasonably believes
should be included therein relating to the sale and distribution of Registrable
Securities, including, without limitation, information with respect to the
number of Registrable Securities being sold, the purchase price being paid
therefor and any other terms of the offering of the Registrable Securities; (ii)
make all required filings of such prospectus supplement or post-effective
amendment as soon as notified of the matters to be incorporated in such
prospectus supplement or post-effective amendment; and (iii) supplement or make
amendments to any registration statement.

    

    j.        
   The Company shall use its reasonable best efforts to cause the
Registrable Securities covered by any registration statement to be registered
with or approved by such other governmental agencies or authorities as may be
necessary to consummate the disposition of such Registrable Securities in
accordance with the Registration Statement.

    

    k.     
     Within one (1) Business Day after any registration
statement which includes the Registrable Securities is ordered effective by the
SEC, the Company shall deliver to the transfer agent for such Registrable
Securities (with copies to the Stockholder) confirmation that such registration
statement has been declared effective by the SEC.   Thereafter, if
reasonably requested by the Stockholder at any time, the Company shall deliver
to the Stockholder a written confirmation whether or not the effectiveness of
such registration statement has lapsed at any time for any reason (including,
without limitation, the issuance of a stop order) and whether or not the
registration statement is current and available to the Stockholder for sale of
all of the Registrable Securities.

    

    l.      
     In the event of any underwritten public offering
of the Registrable Securities, the Company shall enter into an underwriting
agreement with the managing underwriter of such offering, in usual and customary
form, which agreement may include the indemnification of the underwriters by the
Company, and shall perform its obligations thereunder.

    

    m.      
   The Company shall take all other reasonable actions necessary
to expedite and facilitate disposition by the Stockholder of Registrable
Securities pursuant to any registration statement.

    

    4.           OBLIGATIONS OF THE
STOCKHOLDER.

    

    a.           The
Company shall notify the Stockholder in writing of the information the Company
reasonably requires from the Stockholder in connection with any registration
statement hereunder.  The Stockholder shall furnish to the Company
such information regarding himself, the Registrable Securities held by him and
the intended method of disposition of the Registrable Securities held by him as
shall be reasonably required to effect the registration of such Registrable
Securities and shall execute such documents in connection with such registration
as the Company may reasonably request.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    b. 
         The Stockholder agrees to
cooperate with the Company as reasonably requested by the Company in connection
with the preparation and filing of any Registration Statement
hereunder.

    

    c.           In
the event of: (i) any request by the SEC or any other federal or state
governmental authority during the Registration Period for amendments or
supplements to a registration statement or related prospectus or for additional
information, (ii) the issuance by the SEC or any other federal or state
governmental authority of any stop order suspending the effectiveness of a
registration statement or the initiation of any proceedings for that purpose,
(iii) the receipt by the Company of any notification with respect to the
suspension of the qualification or exemption from qualification of any of the
Registrable Securities for sale in any jurisdiction or the initiation of any
proceeding for such purpose, or (iv) any event or circumstance which
necessitates the making of any changes in the registration statement or
prospectus, or any document incorporated or deemed to be incorporated therein by
reference, so that, in the case of the registration statement, it will not
contain any untrue statement of a material fact or any omission to state a
material fact required to be stated therein or necessary to make the statements
therein not misleading, and that in the case of the prospectus, it will not
contain any untrue statement of a material fact or any omission to state a
material fact required to be stated therein or necessary to make the statements
therein, in the light of the circumstances under which they were made, not
misleading, then the Company shall deliver a certificate in writing to the
Stockholder (the “Suspension Notice”)
to the effect of the foregoing (which notice will not disclose the content of
any material non-public information and will indicate the date of the beginning
and end of the intended period of suspension, if known), and, upon receipt of
such Suspension Notice, the Stockholder will discontinue disposition of
Registrable Securities covered by the registration statement or prospectus (a
“Suspension”)
until receipt of copies of a supplemented or amended prospectus prepared and
filed by the Company, or until the Stockholder is advised in writing by the
Company that the current prospectus may be used, and have received copies of any
additional or supplemental filings that are incorporated or deemed incorporated
by reference in any such prospectus.

    

    d. 
         The Stockholder covenants:
(i) not to make any sale of the Registrable Securities without effectively
causing the prospectus delivery requirements under the Securities Act to be
satisfied (it being understood that the Stockholder is expressly relying on the
Company to electronically file with the SEC the final prospectus relating to the
Registration Statement within ten (10) Business Days of the effectiveness of
such registration statement); and (ii) if such Registrable Securities are to be
sold by any method or in any transaction other than on a national securities
exchange or in the over-the-counter market, in privately negotiated
transactions, or in a combination of such methods, to notify the Company at
least two (2) Business Days prior to the date on which the Stockholder first
offers to sell any such Registrable Securities.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    5.           EXPENSES OF
REGISTRATION.

    

    All
reasonable expenses, other than sales or brokerage commissions, incurred in
connection with registrations, filings or qualifications pursuant to Sections 2
and 3, including, without limitation, all registration, listing and
qualifications fees, printers and accounting fees, and fees and disbursements of
counsel for the Company, shall be paid by the Company, provided that the Company
shall have no obligation to pay any costs or expenses incurred by the
Stockholder, including, without limitation, any attorney’s fees or any selling
related expenses.

    

    6.           INDEMNIFICATION.

    

    a.           In
the event that any Registrable Securities are included in a registration
statement under Section 2 hereof, to the fullest extent permitted by law, the
Company will, and hereby does, indemnify, hold harmless and defend the
Stockholder, against any losses, claims, damages, liabilities, judgments, fines,
penalties, charges, costs, attorneys' fees, amounts paid in settlement or
expenses, joint or several, (collectively, “Claims”) incurred in
investigating, preparing or defending any action, claim, suit, inquiry,
proceeding, investigation or appeal taken from the foregoing by or before any
court or governmental, administrative or other regulatory agency, body or the
SEC, whether pending or threatened, whether or not an indemnified party is or
may be a party thereto (“Indemnified
Damages”), to which he becomes subject insofar as such Claims (or actions
or proceedings, whether commenced or threatened, in respect thereof) arise out
of or are based upon: (i) any untrue statement or alleged untrue statement of a
material fact contained in the Registration Statement or any post-effective
amendment thereto or in any filing made in connection with the qualification of
the offering under the securities or other “blue sky” laws of any jurisdiction
in which Registrable Securities are offered, or the omission or alleged omission
to state a material fact required to be stated therein or necessary to make the
statements therein not misleading, (ii) any untrue statement or alleged untrue
statement of a material fact contained in the final prospectus (as amended or
supplemented, if the Company files any amendment thereof or supplement thereto
with the SEC) or the omission or alleged omission to state therein any material
fact necessary to make the statements made therein, in light of the
circumstances under which the statements therein were made, not misleading,
(iii) any violation or alleged violation by the Company of the Securities Act,
the Securities Exchange Act of 1934, as amended (the “Exchange Act”) or any
other law, including, without limitation, any state securities law, or any rule
or regulation thereunder relating to the offer or sale of the Registrable
Securities pursuant to the Registration Statement or (iv) any material
violation by the Company of this Agreement (the matters in the foregoing clauses
(i) through (iv) being, collectively, “Violations”).  
The Company shall reimburse the Stockholder promptly as such expenses are
incurred and are due and payable, for any reasonable legal fees or other
reasonable expenses incurred by them in connection with investigating or
defending any such Claim.  Notwithstanding anything to the contrary
contained herein, the indemnification agreement contained in this Section 6(a):
(i) shall not apply to a Claim by the Stockholder arising out of or based upon a
Violation which occurs in reliance upon and in conformity with information about
the Stockholder furnished in writing to the Company by the Stockholder expressly
for use in connection with the preparation of the Registration Statement or any
such amendment thereof or supplement thereto; (ii) with respect to any
superseded prospectus, shall not inure to the benefit of any such person from
whom the person asserting any such Claim purchased the Registrable Securities
that are the subject thereof (or to the benefit of any person controlling such
person) if the untrue statement or omission of material fact contained in the
superseded prospectus was corrected in the revised prospectus, as then amended
or supplemented, if such revised prospectus was timely made available by the
Company pursuant to Section 3(c) or Section 3(e), and the Stockholder was
promptly advised in writing not to use the incorrect prospectus prior to the use
giving rise to a violation and the Stockholder, notwithstanding such advice,
used it; (iii) shall not be available to the extent such Claim is based on a
failure of the Stockholder to deliver or to cause to be delivered the prospectus
made available by the Company, if such prospectus was timely made available by
the Company pursuant to Section 3(c) or Section 3(e); and (iv) shall not apply
to amounts paid in settlement of any Claim if such settlement is effected
without the prior written consent of the Company, which consent shall not be
unreasonably withheld.  Such indemnity shall remain in full force and
effect regardless of any investigation made by or on behalf of the Stockholder
and shall survive the transfer of the Registrable Securities by the Stockholder
pursuant to Section 9 of this Agreement.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    b.           In
connection with the Registration Statement, the Stockholder agrees to indemnify,
hold harmless and defend, to the same extent and in the same manner as is set
forth in Section 6(a), the Company, each of its directors, each of its officers
who signs the Registration Statement and each Person, if any, who controls the
Company within the meaning of the Securities Act or the Exchange Act (each, a
“Company Indemnified
Party”), against any Claim or Indemnified Damages to which any of them
may become subject, under the Securities Act, the Exchange Act or otherwise,
insofar as such Claim or Indemnified Damages arise out of or are based upon any
Violation, in each case to the extent, and only to the extent, that such
Violation occurs in reliance upon and in conformity with written information
furnished to the Company by the Stockholder expressly for use in connection with
the Registration Statement; and, subject to Section 6(d), the Stockholder will
reimburse any legal or other expenses reasonably incurred by any Company
Indemnified Party in connection with investigating or defending any such Claim;
provided, however, that the indemnity
agreement contained in this Section 6(b) and the agreement with respect to
contribution contained in Section 7 shall not apply to amounts paid in
settlement of any Claim if such settlement is effected without the prior written
consent of the Stockholder, which consent shall not be unreasonably
withheld; provided, further,
however, that the Stockholder shall be liable under this Section 6(b) for
only that amount of a Claim or Indemnified Damages as does not exceed the net
proceeds to such Stockholder as a result of the sale of Registrable Securities
pursuant to such registration statement.  Such indemnity shall remain
in full force and effect regardless of any investigation made by or on behalf of
such Company Indemnified Party and shall survive the transfer of the Registrable
Securities by the Stockholder pursuant to Section 9.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    c.           Promptly
after receipt by the Stockholder or Company Indemnified Party under this Section
6 of notice of the commencement of any action or proceeding (including any
governmental action or proceeding) involving a Claim, the Stockholder or such
Company Indemnified Party shall, if a Claim in respect thereof is to be made
against any indemnifying party under this Section 6, deliver to the indemnifying
party a written notice of the commencement thereof, and the indemnifying party
shall have the right to participate in, and, to the extent the indemnifying
party so desires, jointly with any other indemnifying party similarly noticed,
to assume control of the defense thereof with counsel mutually satisfactory to
the indemnifying party and the  Stockholder or Company Indemnified
Party, as the case may be; provided, however, that the Stockholder
or Company Indemnified Party shall have the right to retain its own counsel with
the fees and expenses to be paid by the indemnifying party, if, in the
reasonable opinion of counsel retained by the indemnifying party, the
representation by such counsel of the Stockholder or Company Indemnified Party
and the indemnifying party would be inappropriate due to actual or potential
differing interests between such Company Indemnified Party or the Stockholder,
as applicable, and any other party represented by such counsel in such
proceeding. The Stockholder or Company Indemnified Party shall cooperate fully
with the indemnifying party in connection with any negotiation or defense of any
such action or claim by the indemnifying party and shall furnish to the
indemnifying party all information reasonably available to it which relates to
such action or claim.  The indemnifying party shall keep the
Stockholder or Company Indemnified Party fully apprised at all times as to the
status of the defense or any settlement negotiations with respect
thereto.  No indemnifying party shall be liable for any settlement of
any action, claim or proceeding effected without its written consent; provided, however, that the
indemnifying party shall not unreasonably withhold, delay or condition its
consent.  No indemnifying party shall, without the consent of the
Stockholder or applicable Indemnified Party, as applicable, consent to entry of
any judgment or enter into any settlement or other compromise which does not
include as an unconditional term thereof the giving by the claimant or plaintiff
to such Company Indemnified Party or Stockholder of a release from all liability
in respect to such claim or litigation.  Following indemnification as
provided for hereunder, the indemnifying party shall be subrogated to all rights
of the Company Indemnified Party or the Stockholder, as applicable, with respect
to all third parties, firms or corporations relating to the matter for which
indemnification has been made.  The failure to deliver written notice
to the indemnifying party within a reasonable time of the commencement of any
such action shall not relieve such indemnifying party of any liability to the
Stockholder or Company Indemnified Party under this Section 6, except to the
extent that the indemnifying party is prejudiced in its ability to defend such
action.

    

    d.           The
indemnification required by this Section 6 shall be made by periodic payments of
the amount thereof during the course of the investigation or defense, as and
when bills are received or Indemnified Damages are incurred.

    

    e.           The
indemnity agreements contained herein shall be in addition to (i) any cause of
action or similar right of a Company Indemnified Party or the Stockholder
against the indemnifying party or others, and (ii) any liabilities the
indemnifying party may be subject to pursuant to the law.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    7.           CONTRIBUTION.

    

    To the
extent any indemnification by an indemnifying party is prohibited or limited by
law, the indemnifying party agrees to make the maximum contribution with respect
to any amounts for which it would otherwise be liable under Section 6 to the
fullest extent permitted by law; provided, however, that: (i) no seller
of Registrable Securities guilty of fraudulent misrepresentation (within the
meaning of Section 11(f) of the Securities Act) shall be entitled to
contribution from any seller of Registrable Securities who was not guilty of
fraudulent misrepresentation; and (ii) contribution by the Stockholder shall be
limited in amount to the net amount of proceeds received thereby from the sale
of such Registrable Securities.

    

    8.           REPORTS AND DISCLOSURE UNDER
THE SECURITIES ACTS.

    

    With a
view to making available to the Stockholder the benefits of Rule 144 promulgated
under the Securities Act or any other similar rule or regulation of the SEC that
may at any time permit the Stockholder to sell securities of the Company to the
public without registration (“Rule 144”), the
Company agrees, at the Company’s sole expense, to use its reasonable best
efforts to:

    

    a.           make
and keep public information available, as those terms are understood and defined
in Rule 144;

    

    b.           file
with the SEC in a timely manner all reports and other documents required of the
Company under the Securities Act and the Exchange Act so long as the Company
remains subject to such requirements and the filing of such reports and other
documents is required for the applicable provisions of Rule 144;

    

    c.           furnish
to the Stockholder so long as he owns Registrable Securities, promptly upon
request, (i) a written statement by the Company that it has complied with the
reporting and or disclosure provisions of Rule 144, the Securities Act and the
Exchange Act, (ii) a copy of the most recent annual or quarterly report of the
Company and such other reports and documents so filed by the Company, and (iii)
such other information as may be reasonably requested to permit the Stockholder
to sell such securities pursuant to Rule 144 without registration;
and

    

    d.           take
such additional action as is reasonably requested by the Stockholder to enable
the Stockholder to sell the Registrable Securities pursuant to Rule 144,
including, without limitation, delivering all such legal opinions, consents,
certificates, resolutions and instructions to the Company’s Transfer Agent as
may be reasonably requested from time to time by the Stockholder and otherwise
reasonably cooperate with the Stockholder and the Stockholder’s broker to effect
such sale of securities pursuant to Rule 144.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    The
Company agrees that damages may be an inadequate remedy for any breach of the
terms and provisions of this Section 8 and that the Stockholder shall, whether
or not it is pursuing any remedies at law, be entitled to equitable relief in
the form of a preliminary or permanent injunctions, without having to post any
bond or other security, upon any breach or threatened breach of any such terms
or provisions.

    

    9.           ASSIGNMENT OF REGISTRATION
RIGHTS.

    

    The
Company shall not assign this Agreement or any rights or obligations hereunder
without the prior written consent of the Stockholder.  The Stockholder
may not assign this Agreement or any rights or obligations under this Agreement
without the prior written consent of the Company, other than to (i) a
partnership, limited liability company or other corporate entity managed or
controlled by the Stockholder or (ii) to a member of the Stockholder’s Immediate
Family or a trust for the benefit of the Stockholder or a member of the
Stockholder’s Immediate Family, provided that such transferee
or assignee shall agree, in writing, to be bound by the terms and conditions of
this Agreement.

    

    10.         AMENDMENT OF REGISTRATION
RIGHTS.

    

    Provisions
of this Agreement may be amended and the observance thereof may be waived
(either generally or in a particular instance and either retroactively or
prospectively), only with the written consent of the Company and the
Stockholder.

    

    11.         MISCELLANEOUS.

    

    a.       
   The registration rights provided to the Stockholder, and the
Company’s obligation to keep the Registration Statement effective, shall
terminate upon the date on which the Stockholder may sell all Registrable
Securities under Rule 144.

    

    b.          
Without the prior written consent of the Stockholder (i) neither the Company nor
any of its security holders (other than any successor party hereto) may include
securities of the Company in the Registration Statement other than Registrable
Securities, and (ii) the Company shall not, during the Registration Period,
enter into any agreement providing any such right to any of its security
holders; provided,
however, that nothing in this Section 11(b) shall preclude the Company
from filing a registration statement, at any time, with respect to securities
other than Registrable Securities.

    

    c.       
   Any notices, consents, waivers or other communications
required or permitted to be given under the terms of this Agreement must be in
writing and will be deemed to have been delivered:  (i) upon receipt,
when delivered personally; (ii) upon receipt, when sent by facsimile (provided confirmation of
transmission is mechanically or electronically generated and kept on file by the
sending party); or (iii) two (2) Business Days after deposit with a nationally
recognized overnight delivery service, in each case properly addressed to the
party to receive the same.  The addresses and facsimile numbers for
such communications shall be:

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    If to the
Company:

    

    12 Benny
Gaon Street, Building 2B

    Poleg
Industrial Area, Netanya

    Attention:
Chief Financial Officer

    Facsimile
No.: (972) (9) 9561867

    

    If to the
Stockholder:

    

    Daniel
Borislow

    5700
Georgia Avenue

    West Palm
Beach, FL  33405

    Facsimile
No.: 561-832-8377

    

    With a copy to:

    

    Arnold
& Porter LLP

    555 12th
Street, NW

    Washington,
DC  20004-1206

    Attention:
Richard Firestone, Esq.

    Facsimile
No.: 202-942-5999

    

    or at
such other address and/or facsimile number and/or to the attention of such other
person as the recipient party has specified by written notice given to each
other party three (3) Business Days prior to the effectiveness of such
change.  Written confirmation of receipt (A) given by the recipient of
such notice, consent, waiver or other communication, (B) mechanically or
electronically generated by the sender's facsimile machine containing the time,
date, recipient facsimile number and an image of the first page of such
transmission or (C) provided by a nationally recognized overnight delivery
service, shall be rebuttable evidence of personal service, receipt by facsimile
or receipt from a nationally recognized overnight delivery service in accordance
with clause (i), (ii) or (iii) above, respectively.

    

    d.           Failure
of any party to exercise any right or remedy under this Agreement or otherwise,
or delay by a party in exercising such right or remedy, shall not operate as a
waiver thereof.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    e.           All
questions concerning the construction, validity, enforcement and interpretation
of this Agreement shall be governed by and construed and enforced in accordance
with the internal laws of the State of New York, without regard to the
principles of conflicts of laws thereof.   Each party hereby
irrevocably submits to the exclusive jurisdiction of the state and federal
courts sitting in the City of New York, for the adjudication of any dispute
hereunder or in connection herewith or with any transaction contemplated hereby
or discussed herein, and hereby irrevocably waives, and agrees not to assert in
any suit, action or proceeding, any claim that it is not personally subject to
the jurisdiction of any such court, that such suit, action or proceeding is
brought in an inconvenient forum or that the venue of such suit, action or
proceeding is improper.  Each party hereby irrevocably waives personal
service of process and consents to process being served in any such suit, action
or proceeding by mailing a copy thereof to such party at the address for such
notices to it under this Agreement and agrees that such service shall constitute
good and sufficient service of process and notice thereof.  Nothing
contained herein shall be deemed to limit in any way any right to serve process
in any manner permitted by law.  If any provision of this Agreement
shall be invalid or unenforceable in any jurisdiction, such invalidity or
unenforceability shall not affect the validity or enforceability of the
remainder of this Agreement in that jurisdiction or the validity or
enforceability of any provision of this Agreement in any other
jurisdiction.  EACH
PARTY HEREBY IRREVOCABLY WAIVES ANY RIGHT IT MAY HAVE, AND AGREES NOT TO
REQUEST, A JURY TRIAL FOR THE ADJUDICATION OF ANY DISPUTE HEREUNDER OR IN
CONNECTION HEREWITH OR ARISING OUT OF THIS AGREEMENT OR ANY TRANSACTION
CONTEMPLATED HEREBY.

    

    f. 
          This Agreement,
together with the Merger Agreement, constitute the entire agreement among
the parties hereto with respect to the subject matter hereof and
thereof.  There are no restrictions, promises, warranties or
undertakings, other than those set forth or referred to herein and
therein.  This Agreement and the Merger Agreement supersede all prior
agreements and understandings among the parties hereto with respect to the
subject matter hereof and thereof.

    

    g.           Subject
to the requirements of Section 9, this Agreement shall inure to the benefit of
and be binding upon the successors and permitted assigns of each of the parties
hereto.

    

    h.           The
headings in this Agreement are for convenience of reference only and shall not
limit or otherwise affect the meaning hereof.

    

    i.
           This Agreement
may be executed in counterparts, each of which shall be deemed an original but
all of which shall constitute one and the same agreement.  This
Agreement, once executed by a party, may be delivered to the other party hereto
by facsimile transmission or by e-mail in a “.pdf” format data file of a copy of
this Agreement bearing the signature of the party so delivering this
Agreement.

    

    j. 
          Each party shall do
and perform, or cause to be done and performed, all such further acts and
things, and shall execute and deliver all such other agreements, certificates,
instruments and documents, as the other party may reasonably request in order to
carry out the intent and accomplish the purposes of this Agreement and the
consummation of the transactions contemplated hereby.

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    k.           The
language used in this Agreement will be deemed to be the language chosen by the
parties to express their mutual intent and no rules of strict construction will
be applied against any party.

    

    l. 
          This Agreement is
intended for the benefit of the parties hereto and their respective successors
and permitted assigns, and is not for the benefit of, nor may any provision
hereof be enforced by, any other Person.

    

    [Remainder of Page Intentionally Left
Blank]

    
      
         

      

      
         

        
          

        

      

      
         

      

    

    

    IN WITNESS WHEREOF, the
parties have caused this Registration Rights Agreement to be duly executed as of
day and year first above written.

    

    
      
        
          
            
              	
                      COMPANY:

                    	 
      
	 
      	 
      
	
                      VOCALTEC
      COMMUNICATIONS, LTD.

                    	 
      
	 
      	 
      
	 
      	
                      /s/ Ilan Rosen

                    
	 
      	 
      
	 
      	
                      Name:
      Ilan Rosen

                    
	
                      Title:  Chairman
      of the Board of Directors

                    	 
      
	 
      	 
      
	
                      STOCKHOLDER:

                    	 
      
	 
      	 
      
	 
      	
                      /s/ Daniel Borislow

                    
	 
      	
                      Daniel
      Borislow

                    
	 
      	 
      
	 
      	
                      Number
      of Registrable Securities:

                    
	 
      	
                      2,698,190EMPLOYMENT
AGREEMENT

    RELATING TO CHANGE OF
CONTROL

     

    EMPLOYMENT
AGREEMENT RELATING TO CHANGE OF CONTROL (the “Agreement”) by and between
TechTeam Global, Inc., a Delaware corporation (the “Company”) and Kevin P. Burke (the
“Executive”) dated as of the 13th day of July 2010.

     

    The Board
of Directors of the Company (the “Board”) has determined that it is in the best
interests of the Company and its shareholders to diminish the inevitable
distraction to the Executive from the personal uncertainties and risks created
by a pending or potential Change of Control, and to encourage the Executive’s
full attention and dedication to the Company currently and in the event of any
pending or potential Change of Control, and to provide the Executive with a
severance package if the Executive is terminated after a Change of
Control.  Therefore, in order to accomplish these objectives, the
Board has caused the Company to enter into this Agreement.

     

    NOW,
THEREFORE, IT IS HEREBY AGREED AS FOLLOWS:

     

    1.           Certain
Definitions.

     

    (a)           The
“Effective
Date” shall mean the date on which a Change of Control
occurs.  Anything in this Agreement to the contrary notwithstanding,
if a Change of Control occurs and if the Executive’s employment with the Company
is terminated prior to the date on which the Change of Control occurs, and if it
is reasonably demonstrated by the Executive that such termination of employment
(i) was at the request of a third party who has taken steps reasonably
calculated to effect the Change of Control or (ii) otherwise arose in connection
with or in anticipation of the Change of Control, then for all purposes of this
Agreement, the “Effective Date” shall mean the date immediately prior to the
date of such termination of employment.

     

    (b)           “Change of Control” of
the Company shall mean:

     

    (i)           
The sale of all then outstanding shares of common stock of the Company or 51% of
the then outstanding voting securities of the Company entitled to vote generally
in the election of the directors (the Outstanding Company Voting Securities”);
or

     

    (ii)           The
consummation of the sale or other disposition of all or substantially all of the
assets or operations of the Company.

     

    (c)           Change
Period.  The “Change Period” shall be the period commencing on
the Effective Date and ending on the first anniversary of such
date.

     

    (d)           “Code” shall mean the
Internal Revenue Code of 1986, as amended.  Any reference to a
specific provision of the Code shall be deemed to include any successor
provision thereto and the regulations promulgated thereunder.

     

    (e)           “Separation from
Service” shall having the meaning given in Code Section 409A, applying
the default rules thereof.

    
      
         

      

      
        1

        
          

        

      

      
         

      

    

    (f)           
“Specified
Employee” shall have the meaning given in Code Section 409A as
determined in accordance with the methodology established by the Company as in
effect on the date of Executive’s Separation from Service.

     

    2.           Terms of
Employment.

     

    (a)           Position and
Duties.  During the Change Period, Executive agrees to devote
reasonable attention and time during normal business hours to the business and
affairs of the Company and, to the extent necessary to discharge the
responsibilities assigned to the Executive hereunder, to use the Executive’s
reasonable best efforts to perform faithfully and efficiently such
responsibilities.

     

    (b)           Compensation.  During
the Change Period, the Executive shall receive an annual base salary (“Annual
Base Salary”) at least equal to twelve times the highest monthly base salary
paid or payable to the Executive by the Company in the twelve-month period
immediately preceding the month in which the Effective Date
occurs.  During the Change Period, Executive shall be eligible to
participate in any bonus program in force on the Effective Date, or otherwise
adopted by the Company, and shall be entitled to participate in all savings and
retirement plans, practices, policies and programs applicable generally to other
peer executives of the Company.  Executive and/or the Executive’s
family, as the case may be, shall be eligible for participation in and shall
receive all benefits under welfare benefit plans, practices, policies and
programs provided by the Company (including, without limitation, medical,
prescription, dental, disability, salary continuance, employee life, group life,
accidental death and travel accident insurance plans and programs).

     

    3.           Termination of
Employment.

     

    (a)           Death or
Disability.  The Executive’s employment shall terminate
automatically upon the Executive’s death or Disability that continues for 30
days after the Company provides Executive of notice of its determination of
Disability.  For purposes of this Agreement, “Disability” shall mean
the absence of the Executive from the Executive’s duties with the Company on a
full-time basis for 180 consecutive business days as a result of incapacity due
to mental or physical illness, which is determined to be total and/or permanent
by a physician selected by the Company or its insurers and acceptable to the
Executive or the Executive’s legal representative (such agreement as to
acceptability not to be withheld unreasonably).

     

    (b)           Cause.  The
Company may terminate the Executive’s employment during the Change Period for
Cause.  For purposes of this Agreement, “Cause” means any of
the following:  (i) Eligible Employee’s conviction of or a plea of no
contest to a felony, fraud or a crime involving moral turpitude under any state
or federal statute; (ii) Eligible Employee’s continued failure to substantially
perform the Eligible Employee’s duties, or any other intentional action or
omission by Eligible Employee that is injurious to the Company; or (iii) any
material breach of any employee handbook of the Company by the Eligible
Employee, which breach is not remedied within fourteen (14) days after written
notice thereof.

    
      
         

      

      
        2

        
          

        

      

      
         

      

    

    (c)           Good
Reason.  The Executive’s employment may be terminated during
the Change Period by the Executive for Good Reason.  For purposes of
this Agreement, “Good Reason” shall mean the occurrence of any of the following
without the written consent of the Executive:

     

    (i)           
the assignment to the Executive of any duties inconsistent in any respect with
the Executive’s position, authority, duties or responsibilities prior to the
Change of Control, or any other action by the Company (or its successor) which
results in a material diminution in such position, authority, duties or
responsibilities, and the continuance of such assignment of duties or other such
action for a period of sixty (60) days; or

     

    (ii)           the
Company’s requiring the Executive to be based at any office or location other
than in Southfield, Michigan, except for any short-term assignment (under three
(3) months) where the Company pays all travel or temporary relocation costs
incurred by the Executive; or

     

    (iii)          any
failure by the Company to comply with and satisfy Section 8(c), or any failure
by any successor to assume and offer to perform this Agreement in accordance
with Section 8(c) provided that such successor has received at least ten days
prior written notice from the Company or the Executive of the requirements of
Section 9(c).

     

    (d)           Notice of
Termination.  Any termination by the Company for Cause, or by
the Executive for Good Reason, shall be communicated by Notice of Termination to
the other party hereto given in accordance with Section 9(b).  For
purposes of this Agreement, a “Notice of Termination” means a written notice
which (i) indicates the specific termination provision in this Agreement relied
upon, and (ii) to the extent practicable, sets forth in reasonable detail the
facts and circumstances relied upon to form Executive’s basis for termination of
employment under the operative provisions.  The Company and the
Executive are not precluded from asserting any other fact or circumstance in
enforcing the Executive’s or the Company’s rights under this
Agreement.

     

    In addition, if the Executive is
resigning for Good Reason, the Notice of Termination must be provided to the
Company within ninety (90) days of the existence of the condition that
constitutes Good Reason and must provide the Company (or the successor in case
of Section 3(c)(iii)) a period of thirty (30) days to remedy the condition that
constitutes Good Reason.  If the Company (or successor) remedies the
condition that constitutes Good Reason within such thirty (30) day period, then
the Executive may withdraw the Notice of Termination; provided that if the
Executive does not withdraw the Notice of Termination, then the Executive will
be considered to have terminated for other than Good Reason.

     

    (e)           Termination
Date.  “Termination Date” means (i) if the Executive’s
employment is terminated by the Company for Cause, the date of receipt of the
Notice of Termination or any later date specified therein, as the case may be;
(ii) if the Executive’s employment is terminated by the Executive for Good
Reason, the end of the thirty-day cure period described in subsection (d) above
or any later date specified therein (which later date must in all cases be
within two years of the initial existence of the condition constituting Good
Reason); (iii) if the Executive’s employment is terminated by the Company other
than for Cause or Disability, the Termination Date shall be the date on which
the Company notifies the Executive of such termination; and (iv) if the
Executive’s employment is terminated by reason of death or Disability, the
Termination Date shall be the date of death of the Executive or the date of
Disability, as the case may be.

    
      
         

      

      
        3

        
          

        

      

      
         

      

    

    4.           Obligations of the Company
upon Termination.

     

    (a)           Good Reason: Other
than for Cause, Death or Disability.  If, during the Change Period,
the Company shall terminate the Executive’s employment other than for Cause,
Death or Disability, or the Executive shall terminate employment for Good
Reason, the Company shall:

     

    (i)           
pay to the Executive in a lump sum in cash the aggregate of the following
amounts:

     

    A.           the
sum of: (1) the Executive’s Annual Base Salary through the Termination Date to
the extent not theretofore paid plus (2) any accrued vacation pay to the extent
not theretofore paid; and

     

    B.           
the Executive’s Annual Bonus as if earned at the Executive’s target level;
and

     

    C.           
the amount equal to twelve months of the Executive’s Annual Base
Salary;

     

    (ii)           provide
the Executive with reasonable executive outplacement services for a period of up
to twelve (12) months following Executive’s Separation from Service through a
recognized outplacement provider that is agreed to by the Company and the
Executive;

     

    (iii)          continue
welfare benefits to the Executive and/or the Executive’s family at least equal
to those which would have been provided to them in accordance with the welfare
plans, programs, practices and policies of the Company as if the Executive’s
employment had not been terminated for a period of twelve (12) months; provided,
however, that if the Executive becomes re-employed with another employer and is
eligible to receive medical or other welfare benefits under another employer
provided plan, the medical and other welfare benefits described herein shall be
secondary to those provided under such other plan during such applicable period
of eligibility (such continuation of such benefits for the applicable period
herein set forth shall be hereinafter referred to as “Welfare Benefit
Continuation”).  Any benefits received by the Executive pursuant to
this Section 4(a)(iii) shall not reduce the period of time the Executive is
entitled to receive COBRA continuation health coverage as a result of the
Executive’s termination of employment;

     

    (iv)          immediately
upon termination vest any options, restricted stock, or performance stock
granted to Executive, and the Executive will have six (6) months  to
exercise any such options;

     

    (v)           pay
to the Executive the proceeds of the Executive Savings Plan, including all
accumulated interest and dividends, as required therein.

    
      
         

      

      
        4

        
          

        

      

      
         

      

    

    The
Company shall pay the amounts described in clauses i.(B) and (C) (in the
aggregate, the “Severance Pay”) promptly following Executive’s Separation from
Service, but no more than thirty (30) days thereafter; provided that if the
Executive is a Specified Employee at the time of such Separation from Service,
then to the extent the Severance Pay exceeds an amount equal to the lesser of
(x) two times the Executive’s annual rate of pay for the prior calendar year and
(y) two times the dollar limitation in effect under Code Section 401(a)(17) for
the year in which such Separation from Service occurs, such excess shall be paid
with interest on such delayed payment at the applicable federal rate provided
for in Section 7872(f)(2)(A) of the Code on the first business day after
the date that is six months following the Executive’s Separation from Service
(the “Delayed Payment Date”).

     

    In
addition, if the Executive is a Specified Employee on the date of Separation
from Service and if the taxable value of continued life insurance coverage
exceeds the applicable dollar limit under Code Section 402(g)(1)(B) as in effect
for the year of Separation from Service, then the Executive shall pay the
Company the premiums for the coverage in excess of such limit and, on the
Delayed Payment Date, the Company shall reimburse such amount to the
Executive.

     

    (b)           Death, Retirement or
Disability.  If the Executive’s employment is terminated by
reason of the Executive’s death, retirement or Disability during the Change
Period, this Agreement shall terminate without further obligations to the
Executive’s legal representatives or the Executive, as the case may be, under
this Agreement.

     

    (c)           Cause, Other than for Good
Reason.  If the Executive’s employment shall be terminated for
Cause during the Change Period or if the Executive terminates employment during
the Change Period other than for Good Reason, this Agreement shall terminate
without further obligations to the Executive, except
the Company shall be obligated to pay the Executive’s Annual Base Salary through
the Termination Date plus the amount of any compensation previously deferred by
the Executive (as required by the terms of the deferred compensation arrangement
in effect at such time), in each case to the extent theretofore
unpaid.

     

    5.           Limitation on
Payment.  In the event that the Executive is a “disqualified
individual” within the meaning of Code Section 280G, the parties expressly agree
that the payments described in Paragraph 6 of this Agreement and all other
payments to the Executive under any other agreements or arrangements with any
persons that constitute “parachute payments” within the meaning of Section 280G
of the Code are collectively subject to an overall maximum limit.  The
maximum limit shall be One Dollar ($1.00) less than the aggregate amount that
would otherwise cause any such payments to be considered a “parachute payment”
within the meaning of Section 280G of the Code, as determined by the
Corporation.  Accordingly, to the extent that the payments would be
considered a “parachute payment” with respect to the Executive, then the
portions of such payments shall be reduced or eliminated in the following order
until the remaining payments with respect to the Executive are within the
maximum described in this Section 5.

     

    (a)           First,
any cash payment to the Executive;

     

    (b)          Second,
any “parachute payments” not described in this Agreement; and

    
      
         

      

      
        5

        
          

        

      

      
         

      

    

    (c)           Third,
any forgiveness of indebtedness of the Executive to the
Corporation.

     

    The
Executive expressly and irrevocably waives any and all rights to receive any
“parachute payments” that exceed the maximum limit described in this Section
5.

     

    6.           Confidential
Information.  The Executive shall hold in a fiduciary capacity
for the benefit of the Company all secret or confidential information, knowledge
or data relating to the Company and its respective businesses, which has been
obtained by the Executive during the Executive’s employment by the Company which
shall not be or become public knowledge (other than by acts by the Executive or
representatives of the Executive in violation of this
Agreement).  After termination of the Executive’s employment with the
Company, the Executive shall not, without the prior written consent of the
Company or as may otherwise be required by law or legal process, communicate or
divulge any such information, knowledge or data to anyone other than the Company
and those designated by it.  In no event shall an asserted violation
of the provisions of this Section 6 constitute a basis for deferring or
withholding any amounts otherwise payable to the Executive under this
Agreement.

     

    7.           Non-Solicitation
Covenant.  In consideration for entry into this Agreement,
Executive reaffirms his/her agreement with the Company not to compete with, or
solicit customers or employees of the Company as set forth in the Intellectual
Property Assignment, Non-Solicitation, and Confidentiality
Agreement.

     

    8.           Successors and
Assigns.

     

    (a)           This
Agreement is personal to the Executive and without the prior written consent of
the Company shall not be assignable by the Executive otherwise than by will or
the laws of descent and distribution.  This Agreement shall inure to
the benefit of and be enforceable by the Executive’s legal
representatives.

     

    (b)           This
Agreement shall inure to the benefit of and be binding upon the Company and its
successors and assigns.

     

    (c)           The
Company will require any successor (whether direct or indirect, by purchase,
merger, consolidation or otherwise) to all or substantially all of the business
and/or assets of the Company to assume expressly and agree to perform this
Agreement in the same manner and to the same extent that the Company would be
required to perform it if no such succession had taken place.  As used
in this Agreement, “Company” shall mean the Company as hereinbefore defined and
any successor to its business and/or assets as aforesaid which assumes and
agrees to perform this Agreement by operation of law, or otherwise.

     

    9.           Miscellaneous.

     

    (a)           This
Agreement shall be governed by and construed in accordance with the laws of the
State of Michigan, without reference to principles or conflict of
laws.  All litigation related to this Agreement shall be brought in a
court located in the State of Michigan, and each party, for the purposes of such
litigation, hereby submits to the exclusive jurisdiction and venue of that
court.  The captions of this Agreement are not part of the provisions
hereof and shall have no force or effect.

    
      
         

      

      
        6

        
          

        

      

      
         

      

    

    (b)           All
notices and other communications hereunder shall be in writing and shall be
given by hand delivery to the other party or by registered or certified mail,
return receipt requested, postage prepaid, addressed as follows:

     

    If to the
Executive:

     

    Kevin P.
Burke

    2833
Birch Harbor Lane

    West
Bloomfield, MI  48234

    

    or at the
most current address of record designated in the Executive’s personnel
file.

     

    If to the
Company:

     

    Chief
Executive Officer

    TechTeam
Global, Inc.

    27335
West 11 Mile Road

    Southfield,
Michigan 48033-2231

    

    or to
such other address as either party shall have furnished to the other in writing
in accordance herewith.  Notice and communications shall be effective
when actually received by the addressee.

     

    (c)           The
invalidity or unenforceability of any provision of this Agreement shall not
affect the validity or enforceability of any other provision of this
Agreement.

     

    (d)           The
Company may withhold from any amounts payable under this Agreement such federal,
state or local taxes as shall be required to be withheld pursuant to any
applicable law or regulation.

     

    (e)           The
Executive’s or the Company’s failure to insist upon strict compliance with any
provision hereof or any other provision of this Agreement or the failure to
assert any right the Executive or the Company may have hereunder, including,
without limitation, the right of the Executive to terminate employment for Good
Reason pursuant to Section 3(c)(i)-(iii), shall not be deemed to be a waiver of
such provision or right or any other provision or right of this
Agreement.

     

    (f)           The
Executive and the Company acknowledge that, except as may otherwise be provided
under any other written agreement between the Executive and the Company, the
employment of the Executive by the Company is “at will” and, prior to the
Effective Date, may be terminated by either the Executive or the Company at any
time.  Moreover, if prior to the Effective Date, the Executive’s
employment with the Company terminates, then the Executive shall have no further
rights under this Agreement.  The Executive further acknowledges that
this Agreement does not give the Executive any additional right to participate
in any plan, program, etc.  The Executive and the Company agree that
this Agreement supersedes any separation policy of the Company.

    
      
         

      

      
        7

        
          

        

      

      
         

      

    

    (g)           This
Agreement constitutes the entire agreement between the parties concerning the
subject matter hereof.  Any prior understandings, representations,
promises, undertakings, agreements or inducements, whether written or oral,
concerning the subject matter hereof not contained herein shall have no force
and effect.

     

    (h)           This
Agreement may not be amended or modified otherwise than by a written agreement
executed by the parties hereto or their respective successors and legal
representatives.  An agreement to amend this Agreement can be entered
into on behalf of the Company only by the President of the Company after
approval of the Company Board.

     

    IN
WITNESS WHEREOF, the Company has by its appropriate officer executed this
Agreement and Executive has executed this Agreement.

     

    
      
        
          	 
      	 
      	
                  TECHTEAM
      GLOBAL, INC.

                
	 
      	 
      	 
      
	 
      	
                  By:

                	
                  /s/ Gary J. Cotshott

                
	 
      	 
      	
                  Chief
      Executive Officer

                
	 
      	 
      	 
      
	 
      	 
      	
                  EXECUTIVE

                
	 
      	 
      	 
      
	 
      	
                  By:

                	
                  /s/ Kevin P. Burke

                
	 
      	 
      	
                  Kevin
      P. Burke

                

        

      

    

    
      
         

      

      
        8

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