Document:

4th Amendment to Credit Agreement dated 11/27/02

 Exhibit 10.1 
  
  
 FOURTH AMENDMENT TO THIRD AMENDED 
 AND RESTATED CREDIT AGREEMENT 

 
 This FOURTH AMENDMENT TO THIRD AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”), is dated as of November 27,
2002, by and among AHL SERVICES, INC. (“AHL”), ARGENBRIGHT, INC. (“Argenbright”), ARGENBRIGHT HOLDINGS LIMITED (“U.S. Holdings”), ADI ALPHA HOLDING GMBH (“ADI Alpha”), TUJA ZEITARBEIT GMBH & CO. KG,
INGOLSTADT, (“Tuja”), and AHL EUROPE LIMITED (“AHL Europe Limited”; together with AHL, Argenbright, U.S. Holdings, ADI Alpha and Tuja, collectively referred to as the “Borrowers”), the undersigned financial institutions
listed on the signature pages hereto as Lenders, and WACHOVIA BANK, NATIONAL ASSOCIATION (formerly First Union National Bank), a national banking association (“Wachovia”), as administrative agent for the Lenders (in such capacity, the
“Administrative Agent”). 
  
 RECITALS 
  
 WHEREAS, the Lenders, the Administrative Agent and the Borrowers are parties to that certain Third Amended and Restated Credit Agreement, dated as of April 12, 2002 (as
amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”; capitalized terms used herein and not otherwise defined herein shall have the meanings ascribed to them in the Credit Agreement); and

  
 WHEREAS, the Borrowers have requested that the Required Lenders and the Administrative Agent agree to amend
certain provisions of the Credit Agreement as set forth herein, upon and subject to all of the terms, conditions and provisions hereof. 
  
 NOW, THEREFORE, in consideration of the premises and the agreements, covenants and provisions herein contained and for TEN DOLLARS ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties hereto agree as follows: 
  
 SECTION 1    AMENDMENT TO CREDIT AGREEMENT 

 
 Subject to the satisfaction of each of the conditions precedent set forth in Section 3 of this Amendment, the Borrowers, the
Lenders party hereto and the Administrative Agent hereby agree that the Credit Agreement be, and it hereby is, amended as follows: 
  
 Amendment to Section 2.4(g). 
  
 Section 2.4(g) of the Credit Agreement is hereby
amended to delete Section 2.4(g) in its entirety and to substitute the following therefor: 
  
 (g)    Subject to adjustment from time to time by the Required Lenders with 

  
 the consent of the Borrowers, the Aggregate Commitment shall be reduced by
$4,690,000 on December 20, 2002. Such reduction shall be in addition to, and not in lieu of, all other reductions of the Aggregate Commitment required to be made under the terms of this Agreement. 
  
 SECTION 2    REPRESENTATIONS AND WARRANTIES 
  
 In order to induce the Administrative Agent and the Lenders to enter into this Amendment, each Borrower hereby represents and warrants to the Lenders that: (a) immediately prior to the effectiveness of
this Amendment, all of the representations set forth in the Credit Agreement were accurate in all material respects as of the date hereof, except to the extent that such representations and warranties expressly relate to an earlier date, in which
case such representations and warranties shall have been true and correct on and as of such date, (b) after giving effect to this Amendment, all of the representations and warranties set forth in the Credit Agreement, will be accurate in all
material respects as of the date hereof, except to the extent that such representations and warranties expressly relate to an earlier date, in which case such representations and warranties shall have been true and correct on and as of such date,
and (c) there exists no Default or Event of Default under the Credit Agreement or the Loan Documents as of the date hereof. 
  
 SECTION
3    CONDITIONS TO EFFECTIVENESS 
  
 The amendment to the Credit Agreement set forth in Section 1
of this Amendment shall be deemed to be effective on the date hereof but shall be subject to the satisfaction of each of the following conditions precedent: 
  
 (a)    The Administrative Agent shall have received counterparts to this Amendment duly executed by the Borrowers and the Required
Lenders. 
  
 (b)    The Administrative Agent shall have received such other
documents as it shall have reasonably requested, in form and substance satisfactory to the Administrative Agent. 
  
 SECTION
4    MISCELLANEOUS 
  
 4.1    Ratification, Reaffirmation, Acknowledgement
and Confirmation. 
  
 (a)    By its execution below, each Borrower hereby (i)
ratifies and reaffirms all of its payment and performance obligations, contingent or otherwise, and each grant of security interests and liens in favor of the Administrative Agent and the Security Trustee, under each Loan Document to which it,
initially or by contract or operation of law (as a result of mergers, amalgamations or otherwise), is a party, (ii) agrees and acknowledges that such ratification and reaffirmation is not a condition to the continued effectiveness of such Loan
Documents, and (iii) agrees that neither such ratification and reaffirmation, nor the Agents’ nor any Lenders’ solicitation of such ratification and reaffirmation, constitutes a course of dealing giving rise to any obligation or condition
requiring a similar or any other ratification or reaffirmation from the Borrowers with respect to any subsequent 

 
 2 

 modification, consent or waiver with respect to the Credit Agreement or other Loan Documents. The Credit Agreement and
each other Loan Document is in all respects hereby ratified and confirmed and neither the execution, delivery nor effectiveness of this Amendment shall operate as a waiver of any Default or Event of Default (whether or not known to the Agents, the
Security Trustee or any Lender) or any right, power or remedy of the Agents, the Security Trustee or any Lender of any provision contained in the Credit Agreement or any other Loan Document, whether as a result of any Default or Event of Default or
otherwise. This Amendment shall constitute a “Loan Document” for purposes of the Credit Agreement. 
  
 (b)    By its execution below, each Borrower hereby acknowledges and confirms that (i) it does not have any grounds, and hereby agrees not to challenge (or to allege or to pursue any matter, cause or claim arising
under or with respect to), in any case based upon acts or omissions of any Agent, the Security Trustee or any of the Lenders occurring prior to the date hereof or facts otherwise known to it as of the date hereof, the effectiveness, genuineness,
validity, collectibility or enforceability of the Credit Agreement or any of the other Loan Documents, the Obligations, the Liens securing such Obligations, or any of the terms or conditions of any Loan Document and (ii) it does not possess (and
hereby forever waives, remises, releases, discharges and holds harmless the Lenders, the Agents, the Security Trustee and their respective affiliates, stockholders, directors, officers, employees, attorneys, agents and representatives and each of
their respective heirs, executors, administrators, successors and assigns (collectively, the “Indemnified Parties”) from and against, and agrees not to allege or pursue) any action, cause of action, suit, debt, claim, counterclaim,
cross-claim, demand, defense, offset, opposition, demand and other right of action whatsoever, whether in law, equity or otherwise (which it, all those claiming by, through or under it, or its successors or assigns, have or may have) against the
Indemnified Parties, or any of them, by reason of any matter, cause or thing whatsoever, with respect to events or omissions occurring or arising on or prior to the date hereof and relating to the Credit Agreement or any of the other Loan Documents
(including, without limitation, with respect to the payment, performance, validity or enforceability of the Obligations, the Liens securing the Obligations or any or all of the terms or conditions of any Loan Document) or any transaction relating
thereto. 
  
 4.2    Counterparts.    This Amendment may be executed by
each party to this Amendment upon a separate copy, and in such case one counterpart of this Amendment shall consist of enough of such copies to reflect the signature of all of the parties to this Amendment. This Amendment may be executed in two or
more counterparts, each of which shall be deemed an original, and it shall not be necessary in making proof of this Amendment or its terms to produce or account for more than one of such counterparts. 
  
 4.3    General.    All references to the Credit Agreement in that document or in any other
Loan Document shall mean the Credit Agreement as amended hereby. Except as expressly provided herein, the execution and delivery of this Amendment does not and will not amend, modify or supplement any provision of, or constitute a consent to or a
waiver of any noncompliance with the provisions of, the Credit Agreement or the other Loan Documents, and, except as specifically 

 
 3 

 provided in this Amendment, the Credit Agreement and the other Loan Documents shall remain in full force and effect and are hereby ratified and
confirmed. 
  
 4.4    Construction.    This Amendment is a Loan
Document executed pursuant to the Credit Agreement and shall be construed, administered and applied in accordance with all of the terms and provisions of the Credit Agreement. 
  
 4.5    Governing Law.    This Amendment shall be governed by, construed and enforced in accordance with the laws of the State
of Georgia, without reference to the conflicts or choice of law principles thereof. 
  
 4.6    Successors and Assigns.    This Amendment shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. 

 
  
 [Signatures appear on following pages] 
  

 
 4 

  
 IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed by their
respective officers hereunder duly authorized as of the day and year first written above. 
  
  
 
	 BORROWERS:
 
	 
	 AHL SERVICES, INC.
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 ARGENBRIGHT, INC.
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 ARGENBRIGHT HOLDINGS LIMITED
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 ADI ALPHA HOLDING GMBH
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 

 

  
 
	 TUJA ZEITARBEIT GMBH & CO. KG, INGOLSTADT
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 AHL EUROPE LIMITED
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 

 

  
 
	 LENDERS:
 
	 
	 WACHOVIA BANK, NATIONAL ASSOCIATION,
as Administrative Agent, Issuing Bank and Lender
 
	 
	 By:
 	 	 /s/    REGINALD T. DAWSON
 
	  	 	 

	 Title:
 	 	 Director
 
	  	 	 

	 
	 WACHOVIA BANK, NATIONAL ASSOCIATION,
 London Branch, as
European Swingline Lender
 
	 
	 By:
 	 	 /s/    REGINALD T. DAWSON
 
	  	 	 

	 Title:
 	 	 Director
 
	  	 	 

	 
	 SUNTRUST BANK, as Lender
 
	 
	 By:
 	 	 /s/    GEORGE A. WAYS
 
	  	 	 

	 Title:
 	 	 Managing Director
 
	  	 	 

	 
	 BANK OF AMERICA, N.A., as Lender
 
	 
	 By:
 	 	  
	  	 	 

	 Title:
 	 	  
	  	 	 

 

  
 
	 FLEET NATIONAL BANK, as Lender
 
	 
	 By:
 	 	 /s/    ALBERT J. BURESCH
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 DZ BANK AG DEUTSCHE ZENTRAL- GENOSSENSCHAFTSBANK, FRANKFURT AM MAIN, NEW YORK BRANCH, as Lender
 
	 
	 By:
 	 	 /s/    NANCY J. O’CONNOR
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 By:
 	 	 /s/    BRUCE J. O’CONNOR
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 THE BANK OF NOVA SCOTIA, as Lender
 
	 
	 By:
 	 	 /s/    WILLIAM E. ZARRET
 
	  	 	 

	 Title:
 	 	 Managing Director
 
	  	 	 

	 
	 SCOTIABANK EUROPE plc, as Lender for Revolving Loans made in Alternative Currencies, as Lender
 
	 
	 By:
 	 	 /s/    RICHARD MILLAND
 
	  	 	 

	 Title:
 	 	 Director
 
	  	 	 

	 
	 SALOMON BROTHERS HOLDING
COMPANY INC., as Lender
 
	 
	 By:
 	 	 /s/    CARLTON B. KLEIN
 
	  	 	 

	 Title:
 	 	 Managing Director
 
	  	 	 

 

  
 
	 BANK ONE, NA, as Lender
 
	 
	 By:
 	 	 /s/    DIANNE M. STARK
 
	  	 	 

	 Title:
 	 	 First Vice President
 
	  	 	 

	 
	 SOVEREIGN BANK, as Lender
 
	 
	 By:
 	 	 /s/    LEE LAPIERRE
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 BANK AUSTRIA CREDITANSTALT CORPORATE FINANCE INC., as Lender 
 
	 
	 By:
 	 	  
	  	 	 

	 Title:
 	 	  
	  	 	 

	 
	 By:
 	 	  
	  	 	 

	 Title:
 	 	  
	  	 	 

 

  
 
	 MIZUHO CORPORATE BANK, LIMITED as Lender
 
	 
	 By:
 	 	  
	  	 	 

	 Title:
 	 	  
	  	 	 

	 
	 BANK LEUMI LE-ISRAEL, B.M.,
 MIAMI AGENCY, as Lender

 
	 
	 By:
 	 	 /s/    SCHLOMO SPRITZER
 
	  	 	 

	 Title:
 	 	 F.V.P.
 
	  	 	 

	 
	 U.S. BANK NATIONAL ASSOCIATION, as Lender
 
	 
	 By:
 	 	 /s/    TIMOTHY N. SCHEER
 
	  	 	 

	 Title:
 	 	 Vice PresidentFifth Amendment to Credit Agreement dated 12/20/02

 Exhibit 10.2 
  
  
 FIFTH AMENDMENT TO THIRD AMENDED 
 AND RESTATED CREDIT AGREEMENT 

 
 This FIFTH AMENDMENT TO THIRD AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”), is dated as of December 20,
2002, by and among AHL SERVICES, INC. (“AHL”), ARGENBRIGHT, INC. (“Argenbright”), ARGENBRIGHT HOLDINGS LIMITED (“U.S. Holdings”), ADI ALPHA HOLDING GMBH (“ADI Alpha”), TUJA ZEITARBEIT GMBH & CO. KG,
INGOLSTADT, (“Tuja”), and AHL EUROPE LIMITED (“AHL Europe Limited”; together with AHL, Argenbright, U.S. Holdings, ADI Alpha and Tuja, collectively referred to as the “Borrowers”), the undersigned financial institutions
listed on the signature pages hereto as Lenders, and WACHOVIA BANK, NATIONAL ASSOCIATION (formerly First Union National Bank), a national banking association (“Wachovia”), as administrative agent for the Lenders (in such capacity, the
“Administrative Agent”). 
  
 RECITALS 
  
 WHEREAS, the Lenders, the Administrative Agent and the Borrowers are parties to that certain Third Amended and Restated Credit Agreement, dated as of April 12, 2002 (as
amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”; capitalized terms used herein and not otherwise defined herein shall have the meanings ascribed to them in the Credit Agreement); and

  
 WHEREAS, the Borrowers have requested that the Lenders and the Administrative Agent agree to amend certain
provisions of the Credit Agreement as set forth herein and to consent to certain matters as set forth herein, upon and subject to all of the terms, conditions and provisions hereof. 
  
 NOW, THEREFORE, in consideration of the premises and the agreements, covenants and provisions herein contained and for TEN DOLLARS ($10.00) and other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
  
 SECTION
1    AMENDMENTS TO CREDIT AGREEMENT 
  
 Subject to the satisfaction of each of the conditions
precedent set forth in clauses (a), (b), (c) and (d) of Section 4 of this Amendment, the Borrowers, the Lenders party hereto and the Administrative Agent hereby agree that the Credit Agreement be, and it hereby is, amended as follows: 

 
 1.1    Amendment to Section 1.1. 

 Section 1.1 of the Credit Agreement is hereby amended to delete the definitions of “Aggregate Commitment”,
“Applicable Domestic Base Rate Margin”, “Applicable Foreign Base Rate Margin”, “Applicable LIBOR Margin”, “Borrowers”, “European Swingline Note”, “Expiration Date”, “Interest Payment
Date” and “Revolving Notes” appearing therein and to substitute the following therefor: 
  
 “Aggregate Commitment” means Eighty-One Million, Nine Hundred Eighty-Three Thousand Dollars ($81,983,000), subject to (a) such reductions as may from time to time be made pursuant to Sections 2.4 and 2.7 and (b)
until such time as the Administrative Agent and the Required Lenders shall modify the same, a reserve against such amount thereof (as the amount thereof may be so reduced from time to time) in the amount of the Availability Reserve. 

 
 “Applicable Domestic Base Rate Margin” means 7.55%. 
  
 “Applicable Foreign Base Rate Margin” means 10.4%. 
  

“Applicable LIBOR Margin” means 10.4%. 
  
 “Borrowers” shall mean and include the Persons identified as such in the preamble hereof and each other Subsidiary that executes and
delivers a Joinder Agreement and accompanying instruments and documents, all in form and substance satisfactory to, and as required by, the Administrative Agent. 
  
 “European Swingline Note” means one or more European Swingline Notes made by any of the Borrowers and payable to the order of the European
Swingline Lender substantially in the form of Exhibit A-3 hereto, evidencing the European Swingline Facility, and any amendments and modifications thereto, any substitutes therefor, and any replacements, restatements, renewals or extension thereof,
in whole or in part; “European Swingline Note” means any of such Notes. 
  
 “Expiration Date” means the earliest to occur of (i) March 31, 2003 and (ii) the date on which any Event of Default shall have occurred. 
  
 “Interest Payment Date” means, with respect to Base Rate Loans, the last Business Day of each calendar month commencing with the first
calendar month ending after the Effective Date, and with respect to LIBOR Rate Loans, the last day of each Interest Period applicable thereto (unless such Interest Period extends over three (3) months, in which case “Interest Payment Date”
shall also include the last Business Day of the third month during such Interest Period). 
  
 “Revolving Notes” means the separate Revolving Credit Notes made by any of the Borrowers payable to the order of each Lender, substantially in the form of Exhibit A-1 hereto, evidencing the Revolving Facility,
and any amendments and 

 
 2 

 modifications thereto, any substitutes therefor, and any replacements, restatements, renewals or extension thereof, in
whole or in part; “Revolving Note” means any of such Notes. 
  
 1.2    Amendment to
Section 2.3(d) 
  
 Section 2.3(d) of the Credit Agreement is hereby amended to delete Section 2.3(d) in its
entirety and substitute the following therefor: 
  
 (d)    Swingline
Note.    The Swingline Loans shall be evidenced by one or more duly executed promissory notes (the “Swingline Notes”) of any of the Borrowers to the Swingline Lender in substantially the form of Exhibit A-2.

  
 1.3    Amendment to Section 2.4(g). 
  
 Section 2.4(g) of the Credit Agreement is hereby amended to delete Section 2.4(g) in its entirety and to substitute the following
therefor: 
  
 (g)    Intentionally Omitted. 
  
 1.4    Amendment to Section 3.1(a). 
  
 Section 3.1(a) of the Credit Agreement is hereby amended to delete Section 3.1(a) in its entirety and to substitute the following therefor: 
  
 (a)    Interest Rate Options.    Base Rate Loans shall bear interest at a
rate equal to (i) the Domestic Base Rate plus the Applicable Domestic Base Rate Margin (subject to adjustment as and when set forth below), if such Loans constitute Revolving Loans made in Dollars or Swingline Loans, or (ii) the Foreign Base Rate
plus the Applicable Foreign Base Rate Margin (subject to adjustment as and when set forth below), if such Loans constitute European Swingline Loans made as Base Rate Loans in the Base Rate Currency. LIBOR Rate Loans (which shall include all
Revolving Loans made as Foreign Currency Loans, and any European Swingline Loans made in Alternative Currencies other than European Swingline Loans made as Base Rate Loans in the Base Rate Currency) shall bear interest at the LIBOR Rate plus
the Applicable LIBOR Margin (subject to adjustment as and when set forth below). On behalf of the Borrowers, AHL shall determine whether a Revolving Loan is to be a Foreign Currency Loan, Base Rate Loan or LIBOR Rate Loan and select the Interest
Period, if any, applicable to such Loan at the time a request for borrowing is given or at the time a Notice of Conversion/Continuation is given pursuant to Section 3.2. Any Revolving Loan or any portion thereof as to which the Company has not duly
specified an interest rate as provided herein shall, (x) if it is a Loan made in Dollars, be deemed a Base Rate Loan, and (y) if it is a Revolving Loan made as a Foreign Currency Loan, be 

 
 3 

 deemed a LIBOR Rate Loan having an Interest Period of one month. Any LIBOR Rate Loan for which an Interest Period has
ended, shall, so long as no Event of Default has occurred and shall be continuing, be deemed renewed as a LIBOR Rate Loan in the currency in which the LIBOR Rate Loan was repayable (unless it is a Foreign Currency Loan made in German deutsche marks,
which shall be paid in full at the end of such Interest Period), and have an Interest Period of one month, provided that no Event of Default shall arise as a result thereof. 
  
 For the avoidance of doubt and without limiting the foregoing, (i) any borrowings under the Revolving Facility made in an Alternative Currency
(including English Pounds) shall be made by the Lenders solely as LIBOR Rate Loans, (ii) any borrowings under the European Swingline Facility made in an Alternative Currency (other than English Pounds) shall be made by the European
Swingline Lender solely as LIBOR Rate Loans having an Interest Period of one month or as otherwise acceptable to the European Swingline Lender, and (iii) any borrowings under the European Swingline Facility made in English Pounds shall be made by
the European Swingline Lender as Foreign Base Rate Loans or, if acceptable to the European Swingline Lender, as LIBOR Rate Loans having an Interest Period of one month or as otherwise acceptable to the European Swingline Lender. 

 
 Notwithstanding the foregoing or anything else contained in this Agreement or any other Loan Document to the
contrary, (i) each LIBOR Rate Loan issued and outstanding as of March 14, 2002 (the “LIBOR Conversion Date”) in Dollars shall, at the end of the then continuing Interest Period applicable thereto, convert into Base Rate Loans; (ii) each
Loan made in Dollars on and after the LIBOR Conversion Date shall only be a Base Rate Loan and (iii) interest on each Loan shall be payable as follows: (A) prior to the Expiration Date, interest on all Loans shall be payable in cash on each Interest
Payment Date based on a calculation which assumes that such Loans bear interest at a rate per annum equal to 8% (the “Fixed Rate Payments”) and (B) on the Expiration Date, interest on all Loans shall be payable in cash on such date
in amount equal to the interest accrued and unpaid on such Loans under this Section 3.1(a) less the aggregate of the Fixed Rate Payments previously paid on such Loans. 
  
 1.5    Amendment to Section 3.3(d). 
  
 Section 3.3(d) of the Credit Agreement is hereby amended to delete Section 3.3(d) in its entirety and to substitute the following therefor: 
  
 (d)    Amendment Fee.    The Borrowers jointly and severally agree to pay to the Administrative Agent for the
account of each Lender an amendment fee in the amount equal to two percent (2.00%) of such Lender’s Commitment as of the Effective Date, (1) one-half of which amendment fee shall be payable, in cash, on 

 
 4 

 the Effective Date and (2) the balance of which amendment fee shall be payable, in cash, as follows: (A) 25% of such
balance shall be payable on August 30, 2002and (B) $669,907.50, representing 75% of such balance, shall
be payable on December 20, 2002. 
  
 1.6    Amendment to Sections 8.5, 8.6, 8.7 and 8.8.

  
 Sections 8.5, 8.6, 8.7 and 8.8 of the Credit Agreement are hereby amended to delete such Sections in their
entirety and substitute the following therefor: 
  
 SECTION 8.5    Minimum Consolidated
Adjusted EBITDA.    As of the end of each of AHL’s fiscal months ending below, permit Consolidated Adjusted EBITDA, for the period of three consecutive fiscal months of AHL then ended, to be less than the applicable
amount set forth below for such fiscal month: 
  
 
	 Fiscal Month Ending
 
	    	 Required Consolidated Adjusted EBITDA Shall Not Be Less Than
 

	 November, 2002
 	    	 $
 	 5,900,000
 
	 December, 2002
 	    	 $
 	 3,525,000
 
	 January, 2003
 	    	 $
 	 1,750,000
 
	 February, 2003
 	    	 $
 	 1,100,000
 

 
  
 For purposes of this Section 8.5, determination of Consolidated
Adjusted EBITDA for any month shall be made on the 25th day of the immediately next succeeding month, or
if such day is not a Business Day, on the next succeeding Business Day, and confirmed to the Administrative Agent in writing, with supporting calculation thereof attached. 
  
 SECTION 8.6    Maximum Monthly Capital Expenditures.    Permit aggregate Capital Expenditures disbursed during the period
commencing on November 1, 2002 and ending at the end of each of AHL’s fiscal months set forth below to exceed the amount set forth opposite such month set forth below: 
  
 
	 Fiscal Month Ending
 
	    	 Aggregate Capital Expenditures Disbursed
 

	 November, 2002
 	    	 $
 	 365,000
 
	 December, 2002
 	    	 $
 	 1,067,000
 
	 January, 2003
 	    	 $
 	 1,626,000
 
	 February, 2003
 	    	 $
 	 1,950,000
 

 

 
 5 

 SECTION 8.7    Maximum Restructuring Expenditures.    Permit aggregate
Restructuring Expenditures disbursed during the period commencing on November 1, 2002 and ending at the end of each of AHL’s fiscal months set forth below to exceed the amount set forth opposite such month set forth below: 

 
  
 
	 Fiscal Month Ending
 
	    	 Aggregate Restructuring Expenditures Disbursed
 

	 November, 2002
 	    	 $
 	 607,000
 
	 December, 2002
 	    	 $
 	 1,184,000
 
	 January, 2003
 	    	 $
 	 1,585,000
 
	 February, 2003
 	    	 $
 	 1,709,000
 

 
  
 SECTION 8.8    Minimum Fixed Charge
Coverage.    Permit the Fixed Charge Coverage Ratio, as of the end of each of AHL’s fiscal month ending below for the period of three consecutive fiscal months of AHL then ended, to be less than that set forth below for
such fiscal month: 
  
 
	 Fiscal Month Ending
 
	    	 Minimum Fixed Charge Coverage Ratio
 

	 November, 2002
 	    	 1.338 to 1.00
 
	 December, 2002
 	    	 0.605 to 1.00
 
	 January, 2003
 	    	 0.288 to 1.00
 
	 February, 2003
 	    	 0.196 to 1.00
 

 
  
 1.7    Amendment to Section 12.8.

  
 Section 12.8 of the Credit Agreement is amended to insert the following sentence at the end thereof:

  
 Notwithstanding anything else contained in this Section 12.8 to the contrary, in the event the German Disposition
occurs at any time prior to the Expiration Date, the financial covenants contained in Sections 8.5, 8.6, 8.7 and 8.8 hereof may be adjusted by the Administrative Agent, acting in consultation with AHL (it being understood and agreed that no consent
of AHL shall be required to effect such adjustments), by delivering written notice of such adjustments to the Lenders and AHL and such notice shall be deemed to have the same effect as an amendment hereto executed in 

 
 6 

 accordance with this Section 12.8. 
  
 SECTION 2    CONSENT TO REORGANIZATION 
  
 AHL
has requested that the Administrative Agent and the Lenders grant their consent to (a) (i) the creation of a Wholly Owned Subsidiary in the State of Delaware to be known as “ServiceAdvantage Corporation”
(“ServiceAdvantage”); (ii) the conveyance of the assets comprising AHL’s ServiceAdvantage Division to ServiceAdvantage; and (iii) the designation of ServiceAdvantage as a Borrower (the transactions described in the foregoing
clauses (a)(i), (a)(ii) and (a)(iii) being hereinafter referred to collectively as the “ServiceAdvantage Transaction”); and (b) the liquidation of Argenbright, B.V., a foreign subsidiary of AHL (the
“Liquidation”). Subject to the satisfaction of each of the conditions precedent set forth in Section 4 of this Amendment, the Lenders and the Administrative Agent hereby consent to the ServiceAdvantage Transaction and the
Liquidation. 
  
 SECTION 3    REPRESENTATIONS AND WARRANTIES 
  
 In order to induce the Administrative Agent and the Lenders to enter into this Amendment, each Borrower hereby represents and warrants to the Lenders that: (a) immediately
prior to the effectiveness of this Amendment, all of the representations set forth in the Credit Agreement were accurate in all material respects as of the date hereof, except to the extent that such representations and warranties expressly relate
to an earlier date, in which case such representations and warranties shall have been true and correct on and as of such date, (b) after giving effect to this Amendment, all of the representations and warranties set forth in the Credit Agreement,
will be accurate in all material respects as of the date hereof, except to the extent that such representations and warranties expressly relate to an earlier date, in which case such representations and warranties shall have been true and correct on
and as of such date, and (c) there exists no Default or Event of Default under the Credit Agreement or the Loan Documents as of the date hereof. 
  
 SECTION 4    CONDITIONS TO EFFECTIVENESS 
  
 The amendments to the Credit
Agreement set forth in Section 1 of this Amendment shall be deemed to be effective on the date hereof but shall be subject to the satisfaction of each of the following conditions precedent: 
  
 (a)    The Administrative Agent shall have received counterparts to this Amendment duly executed by the Borrowers and each of the
Lenders. 
  
 (b)    The Administrative Agent shall have received, for the ratable
account of each Lender, $669,907.50, representing the unpaid balance of the amendment fee referenced in Section 3.3(d) of the Credit Agreement, as such Section is amended hereby. 
  
 (c)    The Administrative Agent shall have received reimbursement in full by AHL of the Administrative Agent’s legal and other
advisory fees and expenses it has heretofore incurred 

 
 7 

 in connection with the preparation, negotiation, execution and delivery of any of the Loan Documents or any instruments
and documents contemplated thereby. 
  
 (d)    The Administrative Agent shall
have received such other documents as it shall have reasonably requested, in form and substance satisfactory to the Administrative Agent. 
  
 The consent set forth in Section 2 of this Amendment shall be subject to the satisfaction of the following conditions precedent: 
  
 (e)    The Administrative Agent shall have received (1) the following documents duly executed on behalf of ServiceAdvantage: (A) a
Joinder Agreement and the documents referred to therein; (B) a supplement to the Security Agreement substantially in the form attached thereto; and (C) a Form UCC-1 Financing Statement, or authorization to execute the same on behalf of
ServiceAdvantage in form and substance satisfactory to the Administrative Agent and (2) the following additional instruments and documents: (A) the certificate representing all of the issued and outstanding shares of the capital stock of
ServiceAdvantage, (B) a supplement to the Pledge Agreement executed by the shareholder of ServiceAdvantage and substantially in the form attached thereto and (C) such other documents as the Administrative Agent shall reasonably request, including,
without limitation, officers’ certificates, financial statements, opinions of counsel, board resolutions, charter documents, certificates of existence and authority to do business and any other closing certificates and documents described in
Section 4.2 of the Credit Agreement. 
  
 (f)    In conjunction with the
Liquidation, the Borrowers shall have complied with Section 2.4(c) of the Credit Agreement. 
  
 SECTION
5    MISCELLANEOUS 
  
 5.1    Ratification, Reaffirmation, Acknowledgment
and Confirmation. 
  
 (a)    By its execution below, each Borrower hereby (i) ratifies and
reaffirms all of its payment and performance obligations, contingent or otherwise, and each grant of security interests and liens in favor of the Administrative Agent and the Security Trustee, under each Loan Document to which it, initially or by
contract or operation of law (as a result of mergers, amalgamations or otherwise), is a party, (ii) agrees and acknowledges that such ratification and reaffirmation is not a condition to the continued effectiveness of such Loan Documents, and (iii)
agrees that neither such ratification and reaffirmation, nor the Agents’ nor any Lenders’ solicitation of such ratification and reaffirmation, constitutes a course of dealing giving rise to any obligation or condition requiring a similar
or any other ratification or reaffirmation from the Borrowers with respect to any subsequent modification, consent or waiver with respect to the Credit Agreement or other Loan Documents. The Credit Agreement and each other Loan Document is in all
respects hereby ratified and confirmed and neither the execution, delivery nor effectiveness of this Amendment shall operate as a waiver of any Default or Event of Default (whether or not known to the Agents, the Security Trustee or any Lender) or
any right, power or remedy of the Agents, the Security Trustee or any Lender of any provision contained in the Credit Agreement or any other Loan Document, whether as a result of any 

 
 8 

 Default or Event of Default or otherwise. This Amendment shall constitute a “Loan Document” for purposes of the Credit Agreement.

  
 (b)    By its execution below, each Borrower hereby acknowledges and confirms that (i) it
does not have any grounds, and hereby agrees not to challenge (or to allege or to pursue any matter, cause or claim arising under or with respect to), in any case based upon acts or omissions of any Agent, the Security Trustee or any of the Lenders
occurring prior to the date hereof or facts otherwise known to it as of the date hereof, the effectiveness, genuineness, validity, collectibility or enforceability of the Credit Agreement or any of the other Loan Documents, the Obligations, the
Liens securing such Obligations, or any of the terms or conditions of any Loan Document and (ii) it does not possess (and hereby forever waives, remises, releases, discharges and holds harmless the Lenders, the Agents, the Security Trustee and their
respective affiliates, stockholders, directors, officers, employees, attorneys, agents and representatives and each of their respective heirs, executors, administrators, successors and assigns (collectively, the “Indemnified Parties”) from
and against, and agrees not to allege or pursue) any action, cause of action, suit, debt, claim, counterclaim, cross-claim, demand, defense, offset, opposition, demand and other right of action whatsoever, whether in law, equity or otherwise (which
it, all those claiming by, through or under it, or its successors or assigns, have or may have) against the Indemnified Parties, or any of them, by reason of any matter, cause or thing whatsoever, with respect to events or omissions occurring or
arising on or prior to the date hereof and relating to the Credit Agreement or any of the other Loan Documents (including, without limitation, with respect to the payment, performance, validity or enforceability of the Obligations, the Liens
securing the Obligations or any or all of the terms or conditions of any Loan Document) or any transaction relating thereto. 
  
 5.2    Counterparts.    This Amendment may be executed by each party to this Amendment upon a separate copy, and in such case one counterpart of this Amendment shall consist of enough of
such copies to reflect the signature of all of the parties to this Amendment. This Amendment may be executed in two or more counterparts, each of which shall be deemed an original, and it shall not be necessary in making proof of this Amendment or
its terms to produce or account for more than one of such counterparts. 
  
 5.3    General.    All references to the Credit Agreement in that document or in any other Loan Document shall mean the Credit Agreement as amended hereby. Except as expressly provided
herein, the execution and delivery of this Amendment does not and will not amend, modify or supplement any provision of, or constitute a consent to or a waiver of any noncompliance with the provisions of, the Credit Agreement or the other Loan
Documents, and, except as specifically provided in this Amendment, the Credit Agreement and the other Loan Documents shall remain in full force and effect and are hereby ratified and confirmed. 
  

5.4    Construction.    This Amendment is a Loan Document executed pursuant to the Credit Agreement and shall be
construed, administered and applied in accordance with all of the terms and provisions of the Credit Agreement. 

 
 9 

 5.5    Governing Law.    This Amendment shall be governed by, construed
and enforced in accordance with the laws of the State of Georgia, without reference to the conflicts or choice of law principles thereof. 
  
 5.6    Successors and Assigns.    This Amendment shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. 

 
  
 [Signatures appear on following pages] 
  

 
 10 

  
 IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed by their
respective officers hereunder duly authorized as of the day and year first written above. 
  
  
 
	 BORROWERS:
 
	 
	 AHL SERVICES, INC.
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 ARGENBRIGHT, INC.
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 ARGENBRIGHT HOLDINGS LIMITED
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 

 

 
 Signature Page – Fifth Amendment 

  
 
	 ADI ALPHA HOLDING GMBH
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 TUJA ZEITARBEIT GMBH & CO. KG, INGOLSTADT
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 
	 
	 AHL EUROPE LIMITED
 
	 
	 By:
 	 	 /s/    A. CLAYTON PERFALL
 
	  	 	 

	 Title:
 	 	 Chief Executive Officer
 
	  	 	 

	  	 	 [CORPORATE SEAL]
 

 

 
 Signature Page – Fifth Amendment 

  
 
	 LENDERS:
 
	 
	 WACHOVIA BANK, NATIONAL ASSOCIATION,
as Administrative Agent, Issuing Bank and Lender
 
	 
	 By:
 	 	 /s/    REGINALD T. DAWSON
 
	  	 	 

	 Title:
 	 	 Director
 
	  	 	 

	 
	 WACHOVIA BANK, NATIONAL ASSOCIATION,
 London Branch, as
European Swingline Lender
 
	 
	 By:
 	 	 /s/    REGINALD T. DAWSON
 
	  	 	 

	 Title:
 	 	 Director
 
	  	 	 

	 
	 SUNTRUST BANK, as Lender
 
	 
	 By:
 	 	 /s/    GEORGE A. WAYS
 
	  	 	 

	 Title:
 	 	 Managing Director
 
	  	 	 

	 
	 BANK OF AMERICA, N.A., as Lender
 
	 
	 By:
 	 	 /s/    DAVID COLMIE
 
	  	 	 

	 Title:
 	 	 Senior Vice President
 
	  	 	 

 

 
 Signature Page – Fifth Amendment 

  
 
	 FLEET NATIONAL BANK, as Lender
 
	 
	 By:
 	 	 /s/    ALBERT J. BURESCH
 
	  	 	 

	 Title:
 	 	 Authorized Officer
 
	  	 	 

	 
	 DZ BANK AG DEUTSCHE ZENTRAL- GENOSSENSCHAFTSBANK, FRANKFURT AM MAIN, NEW YORK BRANCH, as Lender
 
	 
	 By:
 	 	 /s/    LINDA J. O’CONNELL
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 By:
 	 	 /s/    NANCY J. O’CONNOR
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 THE BANK OF NOVA SCOTIA, as Lender
 
	 
	 By:
 	 	 /s/    JOHN W. CAMPBELL
 
	  	 	 

	 Title:
 	 	 Managing Director
 
	  	 	 

	 
	 SCOTIABANK EUROPE plc, as Lender for Revolving Loans made in Alternative Currencies, as Lender
 
	 
	 By:
 	 	 /s/    BARRY R.R. LUTER
 
	  	 	 

	 Title:
 	 	 Director and Chairman
 
	  	 	 

	 
	 SALOMON BROTHERS HOLDING
COMPANY INC., as Lender
 
	 
	 By:
 	 	 /s/    CARLTON B. KLEIN
 
	  	 	 

	 Title:
 	 	 Managing Director
 
	  	 	 

 

 
 Signature Page – Fifth Amendment 

  
 
	 BANK ONE, NA, as Lender
 
	 
	 By:
 	 	 /s/    DIANNE M. STARK
 
	  	 	 

	 Title:
 	 	 First Vice President
 
	  	 	 

	 
	 SOVEREIGN BANK, as Lender
 
	 
	 By:
 	 	 /s/    LEE LAPIERRE
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 BANK AUSTRIA CREDITANSTALT CORPORATE FINANCE INC., as Lender 
 
	 
	 By:
 	 	 /s/    PETER A. HALTER
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

	 
	 By:
 	 	  
	  	 	 

	 Title:
 	 	  
	  	 	 

 

 
 Signature Page – Fifth Amendment 

  
 
	 MIZUHO CORPORATE BANK, LIMITED as Lender
 
	 
	 By:
 	 	 /s/    JOHN D. DOYLE
 
	  	 	 

	 Title:
 	 	 Senior Vice President
 
	  	 	 

	 
	 BANK LEUMI LE-ISRAEL, B.M.,
 MIAMI AGENCY, as Lender

 
	 
	 By:
 	 	 /s/    SCHLOMO SPRITZER
 
	  	 	 

	 Title:
 	 	 F.V.P.
 
	  	 	 

	 
	 U.S. BANK NATIONAL ASSOCIATION, as Lender
 
	 
	 By:
 	 	 /s/    TIMOTHY N. SCHEER
 
	  	 	 

	 Title:
 	 	 Vice President
 
	  	 	 

 

 
 Signature Page – Fifth Amendment

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