Document:

AMENDMENT
      NO. 1 

    TO

    PREFERRED
      STOCK RIGHTS AGREEMENT

    

    This
      AMENDMENT NO. 1 TO PREFERRED STOCK RIGHTS AGREEMENT (this “Amendment”)
      is
      entered into as of September 14, 2008, by and between Napster, Inc., a Delaware
      corporation (formerly known as Roxio, Inc.) (the “Company”),
      and
      Mellon Investor Services LLC (the “Rights
      Agent”).

    

    RECITALS

    

    A. The
      Company is a party to that certain Preferred Stock Rights Agreement dated as
      of
      May 18, 2001 (the “Rights
      Agreement”)
      with
      the Rights Agent. All capitalized terms used herein and not otherwise defined
      shall have the meaning ascribed to them in the Rights Agreement;

    

    B. The
      Company is entering into an Agreement and Plan of Merger (the “Merger
      Agreement”),
      among
      the Company, Best Buy Co., Inc., a Minnesota corporation (“Parent”)
      and
      Puma Cat Acquisition Corp., a Delaware corporation and a wholly-owned subsidiary
      of Parent (“Purchaser”),
      pursuant to which Purchaser will: (1) make a tender offer to acquire all of
      the
      issued and outstanding shares of common stock, par value $0.001 per share,
      of
      the Company, and all Rights associated with such shares, on the terms and
      subject to the conditions set forth in the Merger Agreement (such tender offer,
      as it may be amended and/or extended from time to time, is referred to in this
      Amendment as the “Offer”);
      and
      (ii) after acquiring shares of the Company pursuant to the Offer, Purchaser
      will
      merge with and into the Company upon the terms and subject to the conditions
      set
      forth in the Merger Agreement (such merger is referred to in this Amendment
      as
      the “Merger”);

    

    C. Concurrently
      with the execution and delivery of the Merger Agreement, Parent, Purchaser
      and
      certain stockholders of the Company are entering into a shareholder support
      agreement (the “Shareholder
      Support Agreement”)
      pursuant to which such stockholders will agree to take the actions specified
      therein in furtherance of the Offer and the Merger; 

    

    D. The
      Company desires to amend the Rights Agreement in connection with the execution
      and delivery of each of the Merger Agreement and the Shareholder Support
      Agreement and the consummation of the transactions contemplated
      thereby;

    

    E. Pursuant
      to Section 27 of the Rights Agreement, prior to the occurrence of a Distribution
      Date, the Company and the Rights Agent shall, if the Board of Directors of
      the
      Company so directs, but subject to the other provisions of Section 27,
      supplement or amend any provision of the Rights Agreement without the approval
      of any holders of Rights; and

    

    F. The
      Board
      of Directors of the Company hereby directs that the Rights Agreement should
      be
      amended as set forth in this Amendment. 

    
      
        
        

      

      
        
        

        
          

        

      

      
        
        

      

    

    

    AGREEMENT

    

    NOW,
      THEREFORE, in consideration of the premises and the mutual agreements herein
      set
      forth, the parties hereby agree as follows:

    

    Section
      1. Amendments
      to Section 1.

     

    (a) Section
      1
      of the Rights Agreement is hereby amended by adding the following definitions,
      which shall be inserted into Section 1 in alphabetical order:

     

    (i) “Merger
      Agreement” shall mean the Agreement and Plan of Merger, dated as of September
      14, 2008, by and among Parent, Purchaser, and the Company. 

     

    (ii) “Merger”
      shall have the meaning set forth in the Merger Agreement.

     

    (iii) “Offer”
      shall have the meaning set forth in the Merger Agreement.

     

    (iv) “Parent”
      shall mean Best Buy Co., Inc., a Minnesota corporation.

     

    (v) “Purchaser”
      shall mean Puma Cat Acquisition Corp., a Delaware corporation and wholly-owned
      subsidiary of Parent.

     

    (vi) “Shareholder
      Support Agreement” shall mean the Shareholder Support Agreement, dated as of
      September 14, 2008, by and among Parent, Purchaser, and the holders of capital
      stock of the Company identified on Exhibit A attached thereto. 

     

    (b) The
      definition of “Acquiring Person” in Section 1(a) of the Rights Agreement is
      hereby amended by inserting the following sentence at the end
      thereof:

     

    “Notwithstanding
      the foregoing or any other provision of this Agreement to the contrary, none
      of
(i)
      the
      approval, execution and/or delivery of the Merger Agreement or the approval,
      execution and/or delivery of any amendment thereto, (ii) the approval, execution
      and/or delivery of the Shareholder Support Agreement or the approval, execution
      and/or delivery of any amendment thereto, (iii) the consummation of the Offer,
      (iv) the consummation of the Merger, (v) the consummation of the other
      transactions contemplated in the Merger Agreement, or (vi) the announcement
      of
      the Merger, the Offer, or any other transactions contemplated
      thereby
      shall be
      deemed to result in Parent or Purchaser becoming an Acquiring
      Person.”

     

    (c) The
      definition of “Distribution Date” in Section 1(l) of the Rights Agreement is
      hereby amended by inserting the following sentence at the end
      thereof:

     

    “Notwithstanding
      anything in this Agreement to the contrary, none of (i) the approval, execution
      and/or delivery of the Merger Agreement or the approval, execution and/or
      delivery of any amendment thereto, (ii) the approval, execution and/or delivery
      of the Shareholder Support Agreement or the approval, execution and/or delivery
      of any amendment thereto, (iii) the consummation of the Offer, (iv) the
      consummation of the Merger, (v) the consummation of the other transactions
      contemplated in the Merger Agreement, or (vi) the announcement of the Merger,
      the Offer, or any other transactions contemplated thereby shall be deemed to
      result in a Distribution Date.”

    

      
        
          
          

        

        
          2

          
            

          

        

        
          
          

        

      

    

     

    (d) The
      definition of “Expiration Date” in Section 1(a) of the Rights Agreement is
      hereby amended and restated in its entirety to read as follows:

     

    “Expiration
      Date” shall mean the earliest to occur of: (i) the Close of Business on the
      Final Expiration Date, (ii) the Redemption Date, (iii) the time at which the
      Board of Directors orders the exchange of the Rights as provided in Section
      24
      hereof, or (iv) the Effective Time (as such term is defined in the Merger
      Agreement). The
      Company shall promptly notify the Rights Agent in writing upon the occurrence
      of
      the Effective Time and, if such notification is given orally, the Company shall
      confirm same in writing on or prior to the Business Day next following. Until
      such notice is received by the Rights Agent, the Rights Agent may presume
      conclusively for all purposes that the Effective Time has not
      occurred.

     

    (e) The
      definition of “Shares Acquisition Date” in Section 1(hh) of the Rights Agreement
      is hereby amended by inserting the following sentence at the end
      thereof:

     

    “Notwithstanding
      the foregoing or any other provision of this Agreement to the contrary, none
      of
      (i) the approval, execution and/or delivery of the Merger Agreement or the
      approval, execution and/or delivery of any amendment thereto, (ii) the approval,
      execution and/or delivery of the Shareholder Support Agreement or the approval,
      execution and/or delivery of any amendment thereto, (iii) the consummation
      of
      the Offer, (iv) the consummation of the Merger, (v) the consummation of the
      other transactions contemplated in the Merger Agreement, or (vi) the
      announcement of the Merger, the Offer, or any other transactions contemplated
      thereby shall be deemed to result in a Shares Acquisition Date.”

     

    Section
      2. Amendment
      to Section 7(a).
      Section
      7(a) of the Rights Agreement is hereby amended and restated in its entirety
      to
      read as follows:

     

    “Subject
      to Sections 7(e), 23(b) and 24(b) hereof, the registered holder of any Rights
      Certificate may exercise the Rights evidenced thereby (except as otherwise
      provided herein) in whole or in part at any time after the Distribution Date
      by
      surrender of the Rights Certificate, with the form of election to purchase
      on
      the reverse side thereof duly executed, to the Rights Agent at the office of
      the
      Rights Agent designated for such purpose, together with payment of the Exercise
      Price for each one-thousandth of a Preferred Share (or, following a Triggering
      Event, other securities, cash or other assets as the case may be) as to which
      the Rights are exercised, and prior to the earliest of (i) the Close of Business
      on the Expiration Date, (ii) the time at which the Rights are redeemed as
      provided in Section 23 hereof, (iii) the time at which such Rights are exchanged
      as provided in Section 24 hereof, and (iv) the moment in time immediately prior
      to the Effective Time (as such term is defined in the Merger
      Agreement).”

    
      
        
        

      

      
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    Section
      3. Amendment
      to Section 11.
      Section
      11 of the Rights Agreement is hereby amended by renumbering such section as
      follows:

     

    (a) Section
      11(a) is renumbered to section 11(a)(i).

     

    (b) Section
      11(a)(i) is renumbered to section 11(a)(ii).

     

    (c) Section
      11(a)(ii) is renumbered to section 11(a)(iii).

     

    Section
      4. Amendment
      to Section 13.
      Section
      13 of the Rights Agreement is hereby amended by adding the following new section
      13(g):

     

    “(g)
      Notwithstanding the foregoing or any other provision of this Agreement to the
      contrary, (i) the approval, execution and/or delivery of the Merger Agreement
      or
      the approval, execution and/or delivery of any amendment thereto, (ii) the
      approval, execution and/or delivery of the Shareholder Support Agreement or
      the
      approval, execution and/or delivery of any amendment thereto, (iii) the
      consummation of the Offer, (iv) the consummation of the Merger, (v) the
      consummation of the other transactions contemplated in the Merger Agreement,
      or
      (vi) the announcement of the Merger, the Offer, or any other transactions
      contemplated thereby shall not be deemed to be a Section 13 Event and shall
      not
      cause the Rights to be adjusted or exercisable in accordance with, or any other
      action to be taken or obligation to arise pursuant to, this Section
      13.”

     

    Section
      5. Amendment
      to Section 30.
      Section
      30 of the Rights Agreement is hereby amended by inserting the following sentence
      at the end thereof:

     

    “Further,
      nothing in this Agreement shall be construed to give any holder of Rights or
      any
      other Person any legal or equitable rights, remedies or claims under this
      Agreement by virtue of (i) the approval, execution and/or delivery of the Merger
      Agreement or the approval, execution and/or delivery of any amendment thereto,
      (ii) the approval, execution and/or delivery of the Shareholder Support
      Agreement or the approval, execution and/or delivery of any amendment thereto,
      (iii) the consummation of the Offer, (iv) the consummation of the Merger, (v)
      the consummation of the other transactions contemplated in the Merger Agreement,
      or (vi) the announcement of the Merger, the Offer, or any other transactions
      contemplated thereby.”

     

    Section
      6. The
      Rights Agreement, as amended by this Amendment, shall remain in full force
      and
      effect in accordance with its terms. In the event of any conflict, inconsistency
      or incongruity between any provision of this Amendment and any provision of
      the
      Rights Agreement, the provisions of this Amendment shall govern and
      control.

     

    Section
      7. Nothing
      in this Amendment shall be construed to give to any Person other than the
      Company, Parent, Purchaser, the Rights Agent and the registered holders of
      the
      Right Certificates (and, prior to the Distribution Date, the Common Shares)
      any
      legal or equitable right, remedy or claim under this Amendment; but this
      Amendment shall be for the sole and exclusive benefit of the Company, Parent,
      Purchaser, the Rights Agent and the registered holders of the Right Certificates
      (and, prior to the Distribution Date, the Common Shares).

    
      
        
        

      

      
        4

        
          

        

      

      
        
        

      

    

     

    Section
      8. If
      any
      term, provision, covenant or restriction of this Amendment is held by a court
      of
      competent jurisdiction or other authority to be invalid, void or unenforceable,
      the remainder of the terms, provisions, covenants and restrictions of this
      Amendment shall remain in full force and effect and shall in no way be affected,
      impaired or invalidated. 

     

    Section
      9. All
      the
      covenants and provisions of this Amendment by or for the benefit of the Company
      or the Rights Agent shall bind and inure to the benefit of their respective
      successors and assigns hereunder. 

     

    Section
      10. This
      Amendment shall be deemed to be a contract made under the laws of the State
      of
      Delaware and for all purposes shall be governed by and construed in accordance
      with the laws of such state applicable to contracts to be made and performed
      entirely within such state; provided, however, that all provisions regarding
      the
      rights, duties and obligations of the Rights Agent shall be governed by and
      construed in accordance with the laws of the State of New York applicable to
      contracts made and to be performed entirely within such state. 

     

    Section
      11. This
      Amendment may be executed in any number of counterparts and each of such
      counterparts shall for all purposes be deemed to be an original, and all such
      counterparts together shall constitute but one and the same instrument.

     

    [Signatures
      on the Following Page.]

    
      
        
        

      

      
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    IN
      WITNESS WHEREOF, the
      parties have caused this Amendment to be duly executed as of the day and year
      first written above. 

     

    
      	
              NAPSTER,
                INC.

            
	 	 
	
              By:

            	
              
                /s/
                  Wm. Christopher Gorog

              

            
	 	
              Wm.
                Christopher Gorog

            
	 	
              Chairman
                and Chief Executive Officer

            
	 	 
	
              MELLON
                INVESTOR SERVICES LLC

            
	 	 
	
              By:

            	
              
                /s/
                  Asa Drew

              

            
	 	
              Asa
                Drew

            
	 	
              Senior
                Relationship Manager

            

    

    

      Amendment
        No. 1 to Rights Agreement

       

    

    
      
        
        

      

      
        S-1SHAREHOLDER
      SUPPORT AGREEMENT

    

    This
      SHAREHOLDER SUPPORT AGREEMENT (this “Agreement”)
      is
      entered into as of September 14, 2008, by and among Best Buy Co., Inc., a
      Minnesota corporation (“Parent”),
      Puma
      Cat Acquisition Corp., a Delaware corporation and a wholly-owned subsidiary
      of
      Parent (“Merger
      Sub”)
      and
      the holders of capital stock of Napster, Inc., a Delaware corporation
      (“Company”)
      identified on Exhibit
      A
      attached
      hereto (each a “Shareholder,”
and
      collectively the “Shareholders”).

    

    RECITALS

    

    In
      order
      to induce Parent and Merger Sub to enter into that certain Agreement and Plan
      of
      Merger, dated as of even date herewith, by and among Parent, Merger Sub and
      Company (as amended from time to time, the “Merger
      Agreement”),
      Merger Sub has requested that the Shareholders, and the Shareholders have agreed
      to, enter into this Agreement.

    

    As
      of the
      date hereof, each Shareholder is the holder of the shares of Company capital
      stock and/or options to purchase shares of Company capital stock listed opposite
      such Shareholder’s name on Exhibit
      A.
      

    

    Capitalized
      terms used but not separately defined herein shall have the meanings ascribed
      to
      them in the Merger Agreement.

    

    AGREEMENT

    

    NOW,
      THEREFORE, the parties hereto agree as follows:

    

    ARTICLE
      1

    Agreement
      to Tender

    

    Section
      1.01 Agreement
      to Tender.
      Each
      Shareholder agrees to validly tender or cause to be validly tendered pursuant
      to
      and in accordance with the terms of the Offer all of the shares of Company
      capital stock that such Shareholder owns as of the date hereof, as well as
      any
      additional shares of Company capital stock that such Shareholder may own,
      whether acquired by purchase, exercise of Options or otherwise, at any time
      after the date hereof (collectively, the “Shareholder
      Shares”).
      Within ten (10) business days after the commencement of the Offer (or within
      ten
      (10) business days after any Shareholder Shares are acquired by Shareholder
      during pendency of the Offer, if later), each Shareholder shall deliver to
      the
      depositary designated in the Offer all documents or instruments required to
      be
      delivered pursuant to the terms of the Offer. Each Shareholder agrees that,
      once
      its Shareholder Shares are tendered, such Shareholder will not withdraw any
      of
      such Shareholder Shares from the Offer, unless and until (i) the Offer shall
      have been terminated by Merger Sub in accordance with the terms of the Merger
      Agreement or (ii) this Agreement shall have been terminated in accordance with
      Section 6.01.

    

    ARTICLE
      2

    Voting
      Agreement; Grant of Proxy

    

    Section
      2.01  Voting
      Agreement.
      

    

    (a) Until
      the
      Termination Date (as defined in Section 6.01 hereof), each Shareholder hereby
      agrees to vote or cause to be voted all Shareholder Shares that such Shareholder
      is entitled to vote at the time of any vote of the shareholders of Company
      where
      such matters arise (i) in favor of the approval and adoption of the Merger
      Agreement and the Merger, (ii) against any proposal or transaction which could
      prevent or delay the consummation of the Merger, and (iii) against any corporate
      action which would frustrate the purposes of, or prevent or delay the
      consummation of, the Merger.

    
      
        
        

      

      
         

        
          

        

      

      
        
        

      

    

    

    (b) If
      any
      shareholder vote in respect of the Merger Agreement or the Merger is taken
      by
      written consent, the provisions of this Agreement imposing obligations in
      respect of or in connection with any vote of shareholders shall apply
      thereto.

    

    (c) Each
      Shareholder shall retain at all times the right to vote his or her Shareholder
      Shares in such Shareholders’ sole discretion and without any other limitation on
      those matters other than those set forth in this Section 2.01 that are at any
      time or from time to time presented for consideration to the Company’s
      shareholders generally.

    

    Section
      2.02 Proxy.
      Except
      with respect to any proxy delivered in connection with the Company’s 2008 annual
      meeting of shareholders and then only to the extent such proxy is not
      inconsistent with the
      voting agreement set forth in Section 2.01 above,
      each
      Shareholder hereby revokes any and all previous proxies granted with respect
      to
      the Shareholder Shares. By entering into this Agreement, each Shareholder hereby
      grants a limited irrevocable proxy, within the meaning of the DGCL, appointing
      Merger Sub as such Shareholder’s attorney-in-fact and proxy, with full power of
      substitution, for and in such Shareholder’s name, to vote, express consent or
      dissent, or otherwise to utilize such voting power in such manner and upon
      and
      limited to only those matters described in Section 2.01 above, as Merger Sub
      or
      its proxy or substitute shall, in Merger Sub’s sole discretion, deem proper with
      respect to the Shareholder Shares. The proxy granted by each Shareholder
      pursuant to this Section 2.02 is irrevocable and is granted in consideration
      of
      Merger Sub’s entering into the Merger Agreement, and such irrevocable proxy
      shall remain in effect until the Termination Date, notwithstanding the death
      or
      incapacity of such Shareholder. Such proxy shall be revoked on the Termination
      Date. Each Shareholder intends this limited proxy to be irrevocable and will
      take such further action and execute such other instruments as may be necessary
      to effectuate the intent of such proxy, including, without limitation, filing
      written notice thereof with the secretary of the Company or permitting Merger
      Sub, as such Shareholder’s attorney-in-fact, to file a copy of this Agreement
      with the secretary of the Company.

    

    Section
      2.03 Capacity.
      Each
      Shareholder is only obligating himself or herself in his or her capacity as
      a
      shareholder of the Company and not agreeing to take any action or forego taking
      any action in his or her capacity as an officer or director of the Company.
      Nothing contained in this Agreement shall be construed to prohibit any
      Shareholder, solely in such Shareholder’s capacity as an officer or director of
      the Company, from discharging such Shareholder’s obligations as an officer or
      director, including, but not limited to, the exercise of fiduciary duties under
      applicable law and all actions permitted under Section 5.10 of the Merger
      Agreement.

    

    Section
      2.04 Shareholder
      Obligations Several and Not Joint.
      The
      obligations of each Shareholder hereunder shall be several and not joint and
      no
      Shareholder shall be liable for any breach of the terms of this Agreement by
      any
      other Shareholder.

     

    ARTICLE
      3

    Representations
      and Warranties of Shareholders

    

    Each
      Shareholder represents and warrants to Merger Sub that:

    

    Section
      3.01 Valid
      Title.
      There
      are no restrictions on Shareholder’s voting rights or rights of disposition with
      respect to the Shareholder Shares, except securities Law requirements. None
      of
      the Shareholder Shares are subject to any voting trust or other agreement or
      arrangement with respect to the voting of such Shareholder Shares (other than
      this Agreement).

    
      
        
        

      

      
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    Section
      3.02 Binding
      Effect.
      Assuming due and valid execution and delivery by Parent and Merger Sub, this
      Agreement is the valid and binding agreement of Shareholder, enforceable against
      Shareholder in accordance with its terms, except as enforcement may be limited
      by bankruptcy, insolvency, moratorium or other similar laws relating to
      creditors’ rights generally. The execution and delivery by Shareholder of this
      Agreement does not, and the performance by Shareholder of Shareholder’s
      obligations under this Agreement will not, require any consent, approval,
      authorization or permit of, or filing with or notification to, any Governmental
      Authority, except where the failure to obtain such consent, approval,
      authorization or permit would not materially interfere with Shareholder’s
      ability to perform its obligations hereunder.

    

    Section
      3.03 Ownership
      of Company Securities.
      The
      shares of Company capital stock and options to purchase shares of Company
      capital stock set forth next to Shareholder’s name on Exhibit
      A
      hereto
      are the only securities of Company beneficially owned by
      Shareholder.

    

    Section
      3.04 Power
      and Authority.
      If
      Shareholder is an individual, Shareholder has the full legal right and capacity
      to execute and deliver this Agreement, perform Shareholder’s obligations
      hereunder and consummate the transactions contemplated under this Agreement.
      If
      Shareholder is not an individual, Shareholder (i) is duly organized or formed,
      validly existing and in good standing under the laws of its jurisdiction of
      organization or formation, (ii) has the requisite power and authority to carry
      on its business as it is now being conducted, and (iii) has all necessary power
      and authority to execute and deliver this Agreement, to perform its obligations
      hereunder and to consummate the transactions contemplated herein. 

    

    Section
      3.05 Conflicting
      Obligations.
      The
      execution and delivery of this Agreement and the performance of Shareholder’s
      obligations hereunder do not, except to an extent that would not materially
      interfere with Shareholder’s ability to perform its obligations hereunder, (i)
      conflict with or violate any organizational or formation document of
      Shareholder, (ii) conflict with or violate any law, rule, regulation, order,
      judgment, writ, injunction, notice or decree applicable to Shareholder or by
      which any property or asset of Shareholder is bound or affected, (iii) result
      in
      any breach of or constitute a default (or an event which, with notice or lapse
      of time or both, would become a default) under, or give to others any right
      of
      termination, amendment, acceleration or cancellation under, any note, bond,
      mortgage, indenture, contract, agreement, lease, license, permit, loan or credit
      agreement, franchise or other instrument or obligation, which may reasonably
      be
      expected to result in a transfer of ownership or voting control of any of such
      Shareholder’s Shares, (iv) result in the creation of a lien or other encumbrance
      on any of such Shareholder’s Shares, or (v) violate any applicable
      Law.

    

    ARTICLE
      4

    Representations
      and Warranties of Parent and Merger Sub

    

    Parent
      and Merger Sub jointly and severally represent and warrant to Shareholders
      that:

    

    Section
      4.01 Corporate
      Power and Authority.
      Each of
      Parent and Merger Sub has all requisite corporate power and authority to enter
      into this Agreement and to perform its obligations hereunder. The execution,
      delivery and performance by each of Parent and Merger Sub of this Agreement
      and
      the performance hereof have been duly authorized by the board of directors
      of
      each of Parent and Merger Sub and no other corporate action on the part of
      either Parent or Merger Sub is necessary to authorize the execution, delivery
      or
      performance by Parent or Merger Sub of this Agreement. This Agreement has been
      duly executed and delivered by each of Parent and Merger Sub and is a valid
      and
      binding Agreement of each of Parent and Merger Sub, enforceable against each
      of
      them in accordance with its terms, except as enforcement may be limited by
      bankruptcy, insolvency, moratorium or other similar laws relating to creditors’
rights generally.

    
      
        
        

      

      
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    ARTICLE
      5

    Covenants
      of Shareholders

    

    Each
      Shareholder hereby covenants and agrees that:

    

    Section
      5.01 No
      Proxies for, Sale of or Encumbrances on Shareholder Shares.
      Except
      pursuant to the terms of this Agreement and except with respect to any proxy
      delivered in connection with the Company’s 2008 annual meeting of shareholders
      and then only to the extent such proxy is not inconsistent with the voting
      agreement set forth in Section 2.01 above, prior to the Termination Date,
      Shareholder shall not, without the prior written consent of Merger Sub, directly
      or indirectly, (a) grant any proxies or enter into any voting trust or other
      agreement or arrangement with respect to the voting of any Shareholder Shares,
      or (b) sell, assign, transfer, encumber or otherwise dispose of, or enter into
      any contract, option or other arrangement or understanding with respect to
      the
      sale, assignment, transfer, encumbrance or other disposition of, any Shareholder
      Shares during the term of this Agreement. Notwithstanding the foregoing,
      Shareholder may transfer the Shareholder Shares (A) to a family member or trust
      for estate planning purposes, provided that, as a condition to any such transfer
      to a family member or trust, the transferee has agreed with Parent in writing
      to
      be bound by the terms of this Agreement (including granting a proxy as
      contemplated hereby) and to hold such Shareholder Shares subject to all the
      terms and provisions of this Agreement, (B) to the Company in connection with
      the vesting of any restricted stock award and in accordance with the terms
      of
      the applicable stock incentive plan. Shareholder shall not seek or solicit
      any
      such sale, assignment, transfer, encumbrance or other disposition or any such
      contract, option or other arrangement or understanding.

    

    ARTICLE
      6

    Miscellaneous

    

    Section
      6.01  Termination. This
      Agreement shall terminate automatically, without any notice or other action
      by
      any party, upon the earliest to occur of (x) the Acceptance Date, (y) the
      consummation of the Merger, or (z) the termination of the Merger Agreement.
      Each
      Shareholder shall also have the right to terminate this Agreement immediately
      following (i) any change in the nature of the consideration payable in the
      Offer
      or the Merger, (ii) any decrease in consideration payable in the Offer or the
      Merger or (iii) any increase in the consideration payable to holders of
      Shareholder Shares that is not made equally available to holders of all shares
      of Company capital stock of the same class or series. The date of any
      termination of this Agreement in accordance with this Section 6.01 shall be
      referred to herein as the “Termination Date”. Notwithstanding the foregoing,
      nothing set forth in this Section 6.01 or elsewhere in this Agreement shall
      relieve any party hereto from liability, or otherwise limits the liability
      of
      any party hereto, for any breach of this Agreement. In the event that this
      Agreement is terminated in accordance with its terms, Parent and Merger Sub
      will
      cause the Shareholder Shares to be promptly returned to
      Shareholder.

    

    Section
      6.02  Expenses.
      All
      costs and expenses incurred in connection with this Agreement shall be paid
      by
      the party incurring such cost or expense.

    

    Section
      6.03 Additional
      Agreements.
      Subject
      to the terms and conditions of this Agreement, each of the parties hereto agrees
      to use all reasonable efforts to take, or cause to be taken, all action and
      to
      do, or cause to be done, all things necessary, proper or advisable to effectuate
      the intent of this Agreement, provided that no such action shall expand or
      otherwise alter the obligations of Shareholder hereunder.

    
      
        
        

      

      
        4

        
          

        

      

      
        
        

      

    

    

    Section
      6.04 Specific
      Performance.
      The
      parties hereto agree that Merger Sub would suffer irreparable damage if for
      any
      reason any Shareholder failed to perform any of such Shareholder’s obligations
      under this Agreement, and that Merger Sub would not have an adequate remedy
      at
      law in such event. Accordingly, Merger Sub shall be entitled to specific
      performance and injunctive and other equitable relief to enforce the performance
      of this Agreement by any Shareholder. This provision is without prejudice to
      any
      other rights that Merger Sub may have against each Shareholder for any failure
      to perform such Shareholder’s obligations under this Agreement.

    

    Section
      6.05 Notices.
      All
      notices, requests, claims, demands and other communications hereunder shall
      be
      deemed to have been duly given when delivered in person, by cable, telegram
      or
      telex, or by registered or certified mail (postage prepaid, return receipt
      requested) to such party at its address set forth on the signature page
      hereto.

    

    Section
      6.06 Amendments.
      This
      Agreement may not be modified, amended, altered or supplemented, except upon
      the
      execution and delivery of a written agreement executed by the parties
      hereto.

    

    Section
      6.07 Successors
      and Assigns.
      The
      provisions of this Agreement shall be binding upon and inure to the benefit
      of
      the parties hereto and their respective successors and assigns; provided,
      however,
      that no
      party may assign, delegate or otherwise transfer any of its rights or
      obligations under this Agreement without the consent of the other parties
      hereto; provided,
      further,
      that
      Merger Sub may assign its rights and obligations to any affiliate of Merger
      Sub
      without any such consent.

    

    Section
      6.08 Governing
      Law.
      This
      Agreement shall be construed in accordance with and governed by the law of
      the
      State of Delaware without giving effect to the principles of conflicts of laws
      thereof.

    

    Section
      6.09 Counterparts/Electronic
      Transmission.
      This
      Agreement may be executed in one or more counterparts, any of which may be
      executed and transmitted by facsimile or other electronic method, and each
      of
      which shall be deemed an original, but all of which together shall constitute
      one and the same instrument.

    

    [Signature
      pages to follow]

    
      
        
        

      

      
        5

        
          

        

      

      
        
        

      

    

    

    IN
      WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly
      executed as of the day and year first above written.

    

    
      	 	
              PARENT:

            
	 	 
	 	
              Best
                Buy Co., Inc.

            
	 	 
	 	
              By:
                

            	
              /s/
                David J. Morrish    

            
	 	 	
              David
                J. Morrish

            
	 	 	
              Executive
                Vice President, Connected Digital
                Solutions

            

    

    

    
      	
              Notice
                Address:

            	 	
              Best
                Buy Co., Inc.

            
	 	 	
              7601
                Penn Avenue South

            
	 	 	
              Richfield,
                MN 55423

            
	 	 	
              Attention:
                Todd G. Hartman, Esq.

            
	 	 	
              Facsimile:
                (612) 292-2323

            
	 	 	 
	
              With
                a copy to:

            	 	
              Robins,
                Kaplan, Miller & Ciresi L.L.P.

            
	 	 	
              2800
                LaSalle Plaza

            
	 	 	
              800
                LaSalle Avenue

            
	 	 	
              Minneapolis,
                MN 55402-2015

            
	 	 	
              Attention:
                John R. Houston, Esq.

            
	 	 	
              Facsimile:
                (612) 339-4181

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-1

        
          

        

      

      
        
        

      

    

    

    
      	 	
              MERGER
                SUB:

            
	 	 
	 	
              Puma
                Cat Acquisition Corp.

            
	 	 
	 	
              By:
                

            	
              /s/
                David J. Morrish        
                

            
	 	 	
              David
                J. Morrish

            
	 	 	
              Chief
                Executive Officer

            

    

    

    
      	
              Notice
                Address:

            	 	
              Puma
                Cat Acquisition Corp.

            
	 	 	
              c/o
                Best Buy Co., Inc.

            
	 	 	
              7601
                Penn Avenue South

            
	 	 	
              Richfield,
                MN 55423

            
	 	 	
              Attention:
                Todd G. Hartman, Esq.

            
	 	 	
              Facsimile:
                (612) 292-2323

            
	 	 	 
	
              With
                a copy to:

            	 	
              Robins,
                Kaplan, Miller & Ciresi L.L.P.

            
	 	 	
              2800
                LaSalle Plaza

            
	 	 	
              800
                LaSalle Avenue

            
	 	 	
              Minneapolis,
                MN 55402-2015

            
	 	 	
              Attention:
                John R. Houston, Esq.

            
	 	 	
              Facsimile:
                (612) 339-4181

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-2

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Christopher Allen     

            
	 	 	
              Christopher
                Allen

            
	 	 	 
	
              Notice
                Address:

            	 	
              Christopher
                Allen

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-3

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Vernon E. Altman      

            
	 	 	
              Vernon
                E. Altman

            
	 	 	 
	
              Notice
                Address:

            	 	
              Vernon
                E. Altman

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-4

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Aileen Atkins   

            
	 	 	
              Aileen
                Atkins

            
	 	 	 
	
              Notice
                Address:

            	 	
              Aileen
                Atkins

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-5

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Richard J. Boyko

            
	 	 	
              Richard
                J. Boyko

            
	 	 	 
	
              Notice
                Address:

            	 	
              Richard
                J. Boyko

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-6

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Suzanne M. Colvin

            
	 	 	
              Suzanne
                M. Colvin

            
	 	 	 
	
              Notice
                Address:

            	 	
              Suzanne
                M. Colvin

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-7

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Bradford D. Duea

            
	 	 	
              Bradford
                D. Duea

            
	 	 	 
	
              Notice
                Address:

            	 	
              Bradford
                D. Duea

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-8

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Wm. Christopher Gorog

            
	 	 	
              Wm.
                Christopher Gorog

            
	 	 	 
	
              Notice
                Address:

            	 	
              Wm.
                Christopher Gorog

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-9

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Philip J. Holthouse

            
	 	 	
              Philip
                J. Holthouse

            
	 	 	 
	
              Notice
                Address:

            	 	
              Philip
                J. Holthouse

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-10

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Joseph C. Kaczorowski

            
	 	 	
              Joseph
                C. Kaczorowski

            
	 	 	 
	
              Notice
                Address:

            	 	
              Joseph
                C. Kaczorowski

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-11

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Ross Levinsohn

            
	 	 	
              Ross
                Levinsohn

            
	 	 	 
	
              Notice
                Address:

            	 	
              Ross
                Levinsohn

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-12

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Brian C. Mulligan

            
	 	 	
              Brian
                C. Mulligan

            
	 	 	 
	
              Notice
                Address:

            	 	
              Brian
                C. Mulligan

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-13

        
          

        

      

      
        
        

      

    

     

    
      	 	 	
              SHAREHOLDER:

            
	 	 	 
	 	 	
              /s/
                Robert Rodin

            
	 	 	
              Robert
                Rodin

            
	 	 	 
	
              Notice
                Address:

            	 	
              Robert
                Rodin

            
	 	 	
              c/o
                Napster, Inc.

            
	 	 	
              9044
                Melrose Avenue,

            
	 	 	
              Los
                Angeles, CA 90069

            
	 	 	
              Facsimile:
                (310) 281-5121

            

    

     

    Shareholder
      Support Agreement

    
      
        
        

      

      
        S-14

        
          

        

      

      
        
        

      

    

    

    EXHIBIT
      A

    

    
      	
              Shareholder

            	 	 	
              Stock Options

            	 	 	
              Unvested Restricted

              Stock Awards

            	 	 	
              Common Stock

            	 
	
              Christopher Allen 

            	 	 	
              0

            	 	 	
              400,000

            	 	 	
              33,775

            	 
	
              Vernon
                E. Altman 

            	 	 	
              43,750

            	 	 	
              5,859

            	 	 	
              3,516

            	 
	
              Aileen
                Atkins 

            	 	 	
              75,000

            	 	 	
              261,250

            	 	 	
              28,245

            	 
	
              Richard
                J. Boyko 

            	 	 	
              50,000

            	 	 	
              5,859

            	 	 	
              5,516

            	 
	
              Suzanne
                M. Colvin 

            	 	 	
              0

            	 	 	
              235,355

            	 	 	
              29,218

            	 
	
              Bradford
                D. Duea 

            	 	 	
              257,394

            	 	 	
              288,697

            	 	 	
              77,223

            	 
	
              Wm.
                Christopher Gorog 

            	 	 	
              1,755,267

            	 	 	
              957,858

            	 	 	
              381,149

            	 
	
              Philip
                J. Holthouse 

            	 	 	
              31,250

            	 	 	
              5,859

            	 	 	
              13,516

            	 
	
              Joseph
                C. Kaczorowski 

            	 	 	
              60,000

            	 	 	
              7,031

            	 	 	
              11,719

            	 
	
              Ross
                Levinsohn 

            	 	 	
              0

            	 	 	
              10,546

            	 	 	
              5,079

            	 
	
              Brian
                C. Mulligan 

            	 	 	
              38,750

            	 	 	
              7,031

            	 	 	
              11,719

            	 
	
              Robert
                Rodin 

            	 	 	
              60,000

            	 	 	
              7,031

            	 	 	
              28,622

            	 

    

    
      
        
        

      

      
        A-1

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