Document:

egan_Ex10-1

		

			Exhibit 10.1

		

		
			eGAIN CORPORATION
		

		
			2017 EMPLOYEE STOCK PURCHASE PLAN
		

		
			(as adopted by the Board October 16, 2017)
		

		
			 
		

		
			 
		

		
			

		 

		

			 

		

 

		

			 

		

		

		
			Table of Contents
		

			
					
						 

					
					
						 

					
					
						 

					
					
						   

					
					
						Page

				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 1

					
					
						    

					
					
						Purpose Of The Plan. 

					
					
						 

					
1
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 2

					
					
						 

					
					
						Definitions. 

					
					
						 

					
1
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						(a)

					
					
						 

					
					
						“Board” 

					
					
						 

					
1
				
	
					
						(b)

					
					
						 

					
					
						“Code” 

					
					
						 

					
1
				
	
					
						(c)

					
					
						 

					
					
						“Committee” 

					
					
						 

					
1
				
	
					
						(d)

					
					
						 

					
					
						“Company” 

					
					
						 

					
1
				
	
					
						(e)

					
					
						 

					
					
						“Compensation” 

					
					
						 

					
1
				
	
					
						(f)

					
					
						 

					
					
						“Corporate Reorganization” 

					
					
						 

					
1
				
	
					
						(g)

					
					
						 

					
					
						“Eligible Employee” 

					
					
						 

					
2
				
	
					
						(h)

					
					
						 

					
					
						“Exchange Act” 

					
					
						 

					
2
				
	
					
						(i)

					
					
						 

					
					
						“Fair Market Value” 

					
					
						 

					
2
				
	
					
						(j)

					
					
						 

					
					
						“Offering” 

					
					
						 

					
2
				
	
					
						(k)

					
					
						 

					
					
						“Offering Date” 

					
					
						 

					
2
				
	
					
						(l)

					
					
						 

					
					
						“Offering Period” 

					
					
						 

					
2
				
	
					
						(m)

					
					
						 

					
					
						“Participant” 

					
					
						 

					
2
				
	
					
						(n)

					
					
						 

					
					
						“Participating Company” 

					
					
						 

					
2
				
	
					
						(o)

					
					
						 

					
					
						“Plan” 

					
					
						 

					
2
				
	
					
						(p)

					
					
						 

					
					
						“Plan Account” 

					
					
						 

					
2
				
	
					
						(q)

					
					
						 

					
					
						“Purchase Date” 

					
					
						 

					
3
				
	
					
						(r)

					
					
						 

					
					
						“Purchase Period” 

					
					
						 

					
3
				
	
					
						(s)

					
					
						 

					
					
						“Purchase Price” 

					
					
						 

					
3
				
	
					
						(t)

					
					
						 

					
					
						“Stock” 

					
					
						 

					
3
				
	
					
						(u)

					
					
						 

					
					
						“Subsidiary” 

					
					
						 

					
3
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 3

					
					
						 

					
					
						Administration Of The Plan. 

					
					
						 

					
3
				
	
					
						(a)

					
					
						 

					
					
						Administrative Powers and Responsibilities

					
					
						 

					
3
				
	
					
						(b)

					
					
						 

					
					
						International Administration

					
					
						 

					
3
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 4

					
					
						 

					
					
						Enrollment And Participation. 

					
					
						 

					
4
				
	
					
						(a)

					
					
						 

					
					
						Offering Periods

					
					
						 

					
4
				
	
					
						(b)

					
					
						 

					
					
						Enrollment

					
					
						 

					
4
				
	
					
						(c)

					
					
						 

					
					
						Duration of Participation

					
					
						 

					
4
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 5

					
					
						 

					
					
						Employee Contributions. 

					
					
						 

					
5
				
	
					
						(a)

					
					
						 

					
					
						Frequency of Payroll Deductions

					
					
						 

					
5
				
	
					
						(b)

					
					
						 

					
					
						Amount of Payroll Deductions

					
					
						 

					
5
				
	
					
						(c)

					
					
						 

					
					
						Changing Withholding Rate

					
					
						 

					
5
				
	
					
						(d)

					
					
						 

					
					
						Discontinuing Payroll Deductions

					
					
						 

					
5
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 6

					
					
						 

					
					
						Withdrawal From The Plan. 

					
					
						 

					
5
				
	
					
						(a)

					
					
						 

					
					
						Withdrawal

					
					
						 

					
5
				
	
					
						(b)

					
					
						 

					
					
						Re-enrollment After Withdrawal

					
					
						 

					
6
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 7

					
					
						 

					
					
						Change In Employment Status. 

					
					
						 

					
6
				
	
					
						(a)

					
					
						 

					
					
						Termination of Employment

					
					
						 

					
6
				

		 

		

			 

		

 

		

			 

		

	
					
						

					
						(b)

					
					
						 

					
					
						Leave of Absence

					
					
						 

					
6
				
	
					
						(c)

					
					
						 

					
					
						Death

					
					
						 

					
6
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 8

					
					
						 

					
					
						Plan Accounts and Purchase Of Shares.

					
					
						 

					
6
				
	
					
						(a)

					
					
						 

					
					
						Plan Accounts

					
					
						 

					
6
				
	
					
						(b)

					
					
						 

					
					
						Purchase Price

					
					
						 

					
6
				
	
					
						(c)

					
					
						 

					
					
						Number of Shares Purchased

					
					
						 

					
6
				
	
					
						(d)

					
					
						 

					
					
						Available Shares Insufficient

					
					
						 

					
7
				
	
					
						(e)

					
					
						 

					
					
						Issuance of Stock

					
					
						 

					
7
				
	
					
						(f)

					
					
						 

					
					
						Unused Cash Balances

					
					
						 

					
7
				
	
					
						(g)

					
					
						 

					
					
						Stockholder Approval

					
					
						 

					
7
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 9

					
					
						 

					
					
						Limitations On Stock Ownership.

					
					
						 

					
7
				
	
					
						(a)

					
					
						 

					
					
						Five Percent Limit

					
					
						 

					
7
				
	
					
						(b)

					
					
						 

					
					
						Dollar Limit

					
					
						 

					
8
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 10

					
					
						 

					
					
						Rights Not Transferable.

					
					
						 

					
8
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 11

					
					
						 

					
					
						No Rights As An Employee

					
					
						 

					
8
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 12

					
					
						 

					
					
						No Rights As A Stockholder.

					
					
						 

					
9
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 13

					
					
						 

					
					
						Securities Law Requirements.

					
					
						 

					
9
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 14

					
					
						 

					
					
						Stock Offered Under The Plan.

					
					
						 

					
9
				
	
					
						(a)

					
					
						 

					
					
						Authorized Shares

					
					
						 

					
9
				
	
					
						(b)

					
					
						 

					
					
						Antidilution Adjustments

					
					
						 

					
9
				
	
					
						(c)

					
					
						 

					
					
						Reorganizations

					
					
						 

					
9
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 15

					
					
						 

					
					
						Amendment Or Discontinuance.

					
					
						 

					
10
				
	
					
						 

					
					
						 

					
					
						 

					
					
						 

					
					
						 

				
	
					
						SECTION 16

					
					
						 

					
					
						Execution.

					
					
						 

					
10
				

		
			 
		

		
			 
		

		
			 
		

		
			

		 

		

			 

		

 

		

			 

		

		

		
			eGAIN CORPORATION
		

		
			2017 EMPLOYEE STOCK PURCHASE PLAN
		

		
			SECTION 1    Purpose Of The Plan.
		

		
			The Plan was adopted by the Board on October 16, 2017 and shall be effective on November 21, 2017,  subject to stockholder approval (the “Effective Date”).  The purpose of the Plan is to provide Eligible Employees with an opportunity to increase their proprietary interest in the success of the Company by purchasing Stock from the Company on favorable terms and to pay for such purchases through payroll deductions.  The Plan is intended to qualify under section 423 of the Code.
		

		
			SECTION 2    Definitions.
		

		
			(a)        “Board”  means the Board of Directors of the Company, as constituted from time to time.
		

		
			(b)        “Code”  means the Internal Revenue Code of 1986, as amended.
		

		
			(c)        “Committee”  means the Compensation Committee of the Board or such other committee, comprised exclusively of one or more directors of the Company, as may be appointed by the Board from time to time to administer the Plan.
		

		
			(d)        “Company”  means eGain Corporation, a Delaware corporation.
		

		
			(e)        “Compensation”  means, unless provided otherwise by the Committee in the terms and conditions of an Offering, base salary and wages paid in cash to a Participant by a Participating Company, without reduction for any pre-tax contributions made by the Participant under sections 401(k) or 125 of the Code. “Compensation” shall, unless provided otherwise by the Committee in the terms and conditions of an Offering,  exclude variable compensation (including commissions, bonuses, incentive compensation, overtime pay and shift premiums), all non-cash items, moving or relocation allowances, cost-of-living equalization payments, car allowances, tuition reimbursements, imputed income attributable to cars or life insurance, severance pay, fringe benefits, contributions or benefits received under employee benefit plans, income attributable to the exercise of stock options, and similar items. The Committee shall determine whether a particular item is included in Compensation.
		

		
			(f)        “Corporate Reorganization” means:
		

		
			(i)        The consummation of a merger or consolidation of the Company with or into another entity, or any other corporate reorganization; or
		

		
			(ii)       The sale, transfer or other disposition of all or substantially all of the Company’s assets or the complete liquidation or dissolution of the Company.
		

		
			
		

		
			

		 

		

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			(g)        “Eligible Employee”  means any employee of a Participating Company whose customary employment is for more than five months per calendar year and for more than 20 hours per week.
		

		
			The foregoing notwithstanding, an individual shall not be considered an Eligible Employee if his or her participation in the Plan is prohibited by the law of any country which has jurisdiction over him or her.
		

		
			(h)        “Exchange Act”  means the Securities Exchange Act of 1934, as amended.
		

		
			(i)         “Fair Market Value”  means the fair market value of a share of Stock, determined as follows:
		

		
			(i)         If Stock was traded on any established national securities exchange including the New York Stock Exchange or The NASDAQ Stock Market on the date in question, then the Fair Market Value shall be equal to the closing price as quoted on such exchange (or the exchange with the greatest volume of trading in the Stock) on such date as reported in the Wall Street Journal or such other source as the Committee deems reliable; or
		

		
			(ii)       If the foregoing provision is not applicable, then the Fair Market Value shall be determined by the Committee in good faith on such basis as it deems appropriate.
		

		
			For any date that is not a Trading Day, the Fair Market Value of a share of Stock for such date shall be determined by using the closing sale price for the immediately preceding Trading Day.  Determination of the Fair Market Value pursuant to the foregoing provisions shall be conclusive and binding on all persons.
		

		
			(j)         “Offering” means the grant of options to purchase shares of Stock under the Plan to Eligible Employees.
		

		
			(k)        “Offering Date” means the first day of an Offering.
		

		
			(l)         “Offering Period”  means a period with respect to which the right to purchase Stock may be granted under the Plan, as determined pursuant to Section 4(a).
		

		
			(m)       “Participant”  means an Eligible Employee who elects to participate in the Plan, as provided in Section 4(b).
		

		
			(n)        “Participating Company”  means (i) the Company and (ii) each present or future Subsidiary designated by the Committee as a Participating Company.
		

		
			(o)        “Plan”  means this eGain Corporation 2017 Employee Stock Purchase Plan, as it may be amended from time to time.
		

		
			(p)        “Plan Account”  means the account established for each Participant pursuant to Section 8(a).
		

		
			
		

		
			

		 

		

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			(q)        “Purchase Date” means one or more dates during an Offering on which shares of Stock may be purchased pursuant to the terms of the Offering.
		

		
			(r)        “Purchase Period” means one or more successive periods during an Offering, beginning on the Offering Date or on the day after a Purchase Date, and ending on the next succeeding Purchase Date.
		

		
			(s)        “Purchase Price”  means the price at which Participants may purchase shares of Stock under the Plan, as determined pursuant to Section 8(b).
		

		
			(t)         “Stock”  means the Common Stock of the Company.
		

		
			(u)        “Subsidiary”  means any corporation (other than the Company) in an unbroken chain of corporations beginning with the Company, if each of the corporations other than the last corporation in the unbroken chain owns stock possessing 50% or more of the total combined voting power of all classes of stock in one of the other corporations in such chain.
		

		
			(r)        “Trading Day”  means a day on which the national stock exchange on which the Stock is traded is open for trading.
		

		
			SECTION 3    Administration Of The Plan.
		

		
			(a)        Administrative Powers and Responsibilities.  The Plan shall be administered by the Committee.  The Committee shall have full power and authority, subject to the provisions of the Plan, to promulgate such rules and regulations as it deems necessary for the proper administration of the Plan, to interpret the provisions and supervise the administration of the Plan, and to take all action in connection therewith or in relation thereto as it deems necessary or advisable.  Any decision reduced to writing and signed by all of the members of the Committee shall be fully effective as if it had been made at a meeting duly held.  The Committee’s determinations under the Plan, unless otherwise determined by the Board, shall be final and binding on all persons.  The Company shall pay all expenses incurred in the administration of the Plan.  No member of the Committee shall be personally liable for any action, determination, or interpretation made in good faith with respect to the Plan, and all members of the Committee shall be fully indemnified by the Company with respect to any such action, determination or interpretation.  The Committee may adopt such rules, guidelines and forms as it deems appropriate to implement the Plan.  Subject to the requirements of applicable law, the Committee may designate persons other than members of the Committee to carry out its responsibilities and may prescribe such conditions and limitations as it may deem appropriate.  All decisions, interpretations and other actions of the Committee shall be final and binding on all Participants and all persons deriving their rights from a Participant.  No member of the Committee shall be liable for any action that he has taken or has failed to take in good faith with respect to the Plan.  Notwithstanding anything to the contrary in the Plan, the Board may, in its sole discretion, at any time and from time to time, resolve to administer the Plan.  In such event, the Board shall have all of the authority and responsibility granted to the Committee herein.
		

		
			(b)        International Administration.  The Committee may establish sub-plans (which need not qualify under section 423 of the Code) and initiate separate Offerings through such sub-plans for the purpose of (i) facilitating participation in the Plan by non-U.S. employees in
		

		
			
		

		
			

		 

		

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			compliance with foreign laws and regulations without affecting the qualification of the remainder of the Plan under section 423 of the Code or (ii) qualifying the Plan for preferred tax treatment under foreign tax laws (which sub-plans, at the Committee’s discretion, may provide for allocations of the authorized shares reserved for issue under the Plan as set forth in Section 14(a)).  The rules, guidelines and forms of such sub-plans (or the Offerings thereunder) may take precedence over other provisions of the Plan, with the exception of Section 4(a)(i), Section 5(b), Section 8(b) and Section 14(a), but unless otherwise superseded by the terms of such sub-plan, the provisions of the Plan shall govern the operation of such sub-plan. Alternatively and in order to comply with the laws of a foreign jurisdiction, the Committee shall have the power, in its discretion, to grant options in an Offering to citizens or residents of a non-U.S. jurisdiction (without regard to whether they are also citizens of the United States or resident aliens) that provide terms which are less favorable than the terms of options granted under the same Offering to employees resident in the United States, subject to compliance with section 423 of the Code.
		

		
			SECTION 4    Enrollment And Participation.
		

		
			(a)        Offering Periods.  While the Plan is in effect, the Committee may from time to time grant options to purchase shares of Stock pursuant to the Plan to Eligible Employees during a specified Offering Period.  Each such Offering shall be in such form and shall contain such terms and conditions as the Committee shall determine, subject to compliance with the terms and conditions of the Plan (which may be incorporated by reference) and the requirements of section 423 of the Code, including the requirement that all Eligible Employees have the same rights and privileges.  The Committee shall specify prior to the commencement of each Offering (i) the period during which the Offering shall be effective, which may not exceed 27 months from the Offering Date and may include one or more successive Purchase Periods within the Offering, (ii) the Purchase Dates and Purchase Price for shares of Stock which may be purchased pursuant to the Offering, and (iii) if applicable, any limits on the number of shares purchasable by a Participant, or by all Participants in the aggregate, during any Offering Period or, if applicable, Purchase Period, in each case consistent with the limitations of the Plan. The Committee shall have the discretion to provide for the automatic termination of an Offering following any Purchase Date on which the Fair Market Value of a share of Stock is equal to or less than the Fair Market Value of a share of Stock on the Offering Date, and for the Participants in the terminated Offering to be automatically re-enrolled in a new Offering that commences immediately after such Purchase Date.  The terms and conditions of each Offering need not be identical, and shall be deemed incorporated by reference and made a part of the Plan.
		

		
			(b)        Enrollment.  Any individual who, on the day preceding the first day of an Offering Period, qualifies as an Eligible Employee may elect to become a Participant in the Plan for such Offering Period by completing the enrollment process prescribed and communicated for this purposes from time to time by the Company to Eligible Employees.
		

		
			(c)        Duration of Participation.  Once enrolled in the Plan, a Participant shall continue to participate in the Plan until he or she ceases to be an Eligible Employee or withdraws from the Plan under Section 6(a).  A Participant who withdrew from the Plan under Section 6(a) may again become a Participant, if he or she then is an Eligible Employee, by following the procedure described in Subsection (b) above.  A Participant whose employee contributions were discontinued automatically under Section 9(b) shall automatically resume participation at the
		

		
			
		

		
			

		 

		

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			beginning of the earliest Offering Period ending in the next calendar year, if he or she then is an Eligible Employee.  When a Participant reaches the end of an Offering Period but his or her participation is to continue, then such Participant shall automatically be re-enrolled for the Offering Period that commences immediately after the end of the prior Offering Period.
		

		
			SECTION 5    Employee Contributions.
		

		
			(a)        Frequency of Payroll Deductions.  A Participant may purchase shares of Stock under the Plan solely by means of payroll deductions; provided, however, that to the extent provided in the terms and conditions of an Offering, a Participant may also make contributions through payment by cash or check prior to one or more Purchase Dates during the Offering.  Payroll deductions, subject to the provisions of Subsection (b) below or as otherwise provided under the terms and conditions of an Offering, shall occur on each payday during participation in the Plan.
		

		
			(b)        Amount of Payroll Deductions.  An Eligible Employee shall designate during the enrollment process the portion of his or her Compensation that he or she elects to have withheld for the purchase of Stock.  Such portion shall be a whole percentage of the Eligible Employee’s Compensation, but not less than 1% nor more than 15% (or such lower rate of Compensation specified as the limit in the terms and conditions of the applicable Offering).
		

		
			(c)        Changing Withholding Rate.  Unless otherwise provided under the terms and conditions of an Offering, a Participant may not increase the rate of payroll withholding during the Offering Period, but may discontinue or decrease the rate of payroll withholding during the Offering Period to a whole percentage of his or her Compensation in accordance with such procedures and subject to such limitations as the Company may establish for all Participants.  A Participant may also increase or decrease the rate of payroll withholding effective for a new Offering Period by submitting an authorization to change the payroll deduction rate pursuant to the process prescribed by the Company from time to time.  The new withholding rate shall be a whole percentage of the Eligible Employee’s Compensation consistent with Subsection (b) above.
		

		
			(d)        Discontinuing Payroll Deductions.  If a Participant wishes to discontinue employee contributions entirely, he or she may do so by withdrawing from the Plan pursuant to Section 6(a).  In addition, employee contributions may be discontinued automatically pursuant to Section 9(b).
		

		
			SECTION 6    Withdrawal From The Plan.
		

		
			(a)        Withdrawal.  A Participant may elect to withdraw from the Plan by giving notice pursuant to the process prescribed and communicated by the Company from time to time.  Such withdrawal may be elected at any time before the last day of an Offering Period, except as otherwise provided in the Offering.  In addition, if payment by cash or check is permitted under the terms and conditions of an Offering, Participants may be deemed to withdraw from the Plan by declining or failing to remit timely payment to the Company for the shares of Stock.  As soon as reasonably practicable thereafter, payroll deductions shall cease and the entire amount
		

		
			
		

		
			

		 

		

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			credited to the Participant’s Plan Account shall be refunded to him or her in cash, without interest.  No partial withdrawals shall be permitted.
		

		
			(b)        Re-enrollment After Withdrawal.  A former Participant who has withdrawn from the Plan shall not be a Participant until he or she re-enrolls in the Plan under Section 4(b).  Re-enrollment may be effective only at the commencement of an Offering Period.
		

		
			SECTION 7    Change In Employment Status.
		

		
			(a)        Termination of Employment.  Termination of employment as an Eligible Employee for any reason, including death, shall be treated as an automatic withdrawal from the Plan under Section 6(a).  A transfer from one Participating Company to another shall not be treated as a termination of employment.
		

		
			(b)        Leave of Absence.  For purposes of the Plan, employment shall not be deemed to terminate when the Participant goes on a military leave, a sick leave or another bona fide leave of absence, if the leave was approved by the Company in writing.  Employment, however, shall be deemed to terminate three months after the Participant goes on a leave, unless a contract or statute guarantees his or her right to return to work.  Employment shall be deemed to terminate in any event when the approved leave ends, unless the Participant immediately returns to work.
		

		
			(c)        Death.  In the event of the Participant’s death, the amount credited to his or her Plan Account shall be paid to the Participant’s estate.
		

		
			SECTION 8    Plan Accounts and Purchase Of Shares.
		

		
			(a)        Plan Accounts.  The Company shall maintain a Plan Account on its books in the name of each Participant.  Whenever an amount is deducted from the Participant’s Compensation under the Plan, such amount shall be credited to the Participant’s Plan Account.  Amounts credited to Plan Accounts shall not be trust funds and may be commingled with the Company’s general assets and applied to general corporate purposes.  No interest shall be credited to Plan Accounts.
		

		
			(b)        Purchase Price.  The Purchase Price for each share of Stock purchased during an Offering Period shall be the lesser of:
		

		
			(i)         85% of the Fair Market Value of such share on the Purchase Date; or
		

		
			(ii)       85% of the Fair Market Value of such share on the Offering Date.
		

		
			The Committee may specify for an alternate Purchase Price amount or formula in the terms and conditions of an Offering, but in no event may such amount or formula result in a Purchase Price less than that calculated pursuant to the immediately preceding formula.
		

		
			(c)        Number of Shares Purchased.  As of each Purchase Date, each Participant shall be deemed to have elected to purchase the number of shares of Stock calculated in accordance with this Subsection (c), unless the Participant has previously elected to withdraw from the Plan in accordance with Section 6(a).  The amount then in the Participant’s Plan Account shall be
		

		
			
		

		
			

		 

		

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			divided by the Purchase Price, and the number of shares that results shall be purchased from the Company with the funds in the Participant’s Plan Account.  Unless provided otherwise by the Committee prior to commencement of an Offering, the maximum number of shares of Stock which may be purchased by an individual Participant during such Offering is 25,000  shares.  The foregoing notwithstanding, no Participant shall purchase more than such number of shares of Stock as may be determined by the Committee with respect to the Offering Period, or Purchase Period, if applicable, nor more than the amounts of Stock set forth in Sections 9(b) and 14(a).  For each Offering Period and, if applicable, Purchase Period, the Committee shall have the authority to establish additional limits on the number of shares purchasable by all Participants in the aggregate.
		

		
			(d)        Available Shares Insufficient.  In the event that the aggregate number of shares that all Participants elect to purchase during an Offering Period exceeds the maximum number of shares remaining available for issuance under Section 14(a), or which may be purchased pursuant to any additional aggregate limits imposed by the Committee, then the number of shares to which each Participant is entitled shall be determined by multiplying the number of shares available for issuance by a fraction, the numerator of which is the number of shares that such Participant has elected to purchase and the denominator of which is the number of shares that all Participants have elected to purchase.
		

		
			(e)        Issuance of Stock.  Certificates representing the shares of Stock purchased by a Participant under the Plan shall be issued to him or her as soon as reasonably practicable after the applicable Purchase Date, except that the Company may determine that such shares shall be held for each Participant’s benefit by a broker designated by the Company.  Shares may be registered in the name of the Participant or jointly in the name of the Participant and his or her spouse as joint tenants with right of survivorship or as community property.
		

		
			(f)        Unused Cash Balances.  An amount remaining in the Participant’s Plan Account that represents the Purchase Price for any fractional share shall be carried over in the Participant’s Plan Account to the next Offering Period or refunded to the Participant in cash at the end of the Offering Period, without interest, if his or her participation is not continued.  Any amount remaining in the Participant’s Plan Account that represents the Purchase Price for whole shares that could not be purchased by reason of Subsection (c) or (d) above, Section 9(b) or Section 14(a) shall be refunded to the Participant in cash, without interest.
		

		
			(g)        Stockholder Approval.  The Plan shall be submitted to the stockholders of the Company for their approval within twelve (12) months after the date the Plan is adopted by the Board. Any other provision of the Plan notwithstanding, no shares of Stock shall be purchased under the Plan unless and until the Company’s stockholders have approved the adoption of the Plan.
		

		
			SECTION 9    Limitations On Stock Ownership.
		

		
			(a)        Five Percent Limit.  Any other provision of the Plan notwithstanding, no Participant shall be granted a right to purchase Stock under the Plan if such Participant, immediately after his or her election to purchase such Stock, would own stock possessing 5% or more of the total combined voting power or value of all classes of stock of the Company or any
		

		
			
		

		
			

		 

		

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			parent or Subsidiary of the Company.  For purposes of this Subsection (a), the following rules shall apply:
		

		
			(i)        Ownership of stock shall be determined after applying the attribution rules of section 424(d) of the Code;
		

		
			(ii)       Each Participant shall be deemed to own any stock that he or she has a right or option to purchase under this or any other plan; and
		

		
			(iii)      Each Participant shall be deemed to have the right to purchase up to the maximum number of shares of Stock that may be purchased by a Participant under this Plan under the individual limit specified pursuant to Section 8(c) with respect to each Offering Period.
		

		
			(b)        Dollar Limit.  Any other provision of the Plan notwithstanding, no Participant shall accrue the right to purchase Stock at a rate which exceeds $25,000 of Fair Market Value of such Stock per calendar year (under this Plan and all other employee stock purchase plans of the Company or any parent or Subsidiary of the Company), determined in accordance with the provisions of section 423(b)(8) of the Code and applicable Treasury Regulations promulgated thereunder.
		

		
			For purposes of this Subsection (b), the Fair Market Value of Stock shall be determined as of the beginning of the Offering Period in which such Stock is purchased.  Employee stock purchase plans not described in section 423 of the Code shall be disregarded.  If a Participant is precluded by this Subsection (b) from purchasing additional Stock under the Plan, then his or her employee contributions shall automatically be discontinued and shall resume at the beginning of the earliest Offering Period ending in the next calendar year (if he or she then is an Eligible Employee).
		

		
			SECTION 10  Rights Not Transferable.
		

		
			The rights of any Participant under the Plan, or any Participant’s interest in any Stock or moneys to which he or she may be entitled under the Plan, shall not be transferable by voluntary or involuntary assignment or by operation of law, or in any other manner other than by the laws of descent and distribution.  If a Participant in any manner attempts to transfer, assign or otherwise encumber his or her rights or interest under the Plan, other than by the laws of descent and distribution, then such act shall be treated as an election by the Participant to withdraw from the Plan under Section 6(a).
		

		
			SECTION 11  No Rights As An Employee.
		

		
			Nothing in the Plan or in any right granted under the Plan shall confer upon the Participant any right to continue in the employ of a Participating Company for any period of specific duration or interfere with or otherwise restrict in any way the rights of the Participating Companies or of the Participant, which rights are hereby expressly reserved by each, to terminate his or her employment at any time and for any reason, with or without cause.
		

		
			
		

		
			

		 

		

			8

		

 

		

			 

		

		

		
			SECTION 12  No Rights As A Stockholder.
		

		
			A Participant shall have no rights as a stockholder with respect to any shares of Stock that he or she may have a right to purchase under the Plan until such shares have been purchased on the applicable Purchase Date.
		

		
			SECTION 13  Securities Law Requirements.
		

		
			Shares of Stock shall not be issued under the Plan unless the issuance and delivery of such shares comply with (or are exempt from) all applicable requirements of law, including (without limitation) the Securities Act of 1933, as amended, the rules and regulations promulgated thereunder, state securities laws and regulations, and the regulations of any stock exchange or other securities market on which the Company’s securities may then be traded.
		

		
			SECTION 14  Stock Offered Under The Plan.
		

		
			(a)        Authorized Shares.  The maximum aggregate number of shares of Stock available for purchase under the Plan is 400,000 shares plus an annual increase to be added on the first day of each of the Company’s fiscal years for a period of up to ten years, beginning with the fiscal year that begins July 1, 2018, equal to the least of (i) one percent (1%) of the outstanding shares of Stock on such date, (ii) 300,000 shares, or (iii) a lesser amount determined by the Committee or Board.  The aggregate number of shares available for purchase under the Plan (and the limit in clause ii to the annual increase thereto) shall at all times be subject to adjustment pursuant to Section 14(b).
		

		
			(b)        Antidilution Adjustments.  The aggregate number of shares of Stock offered under the Plan, the individual and aggregate Participant share limitations described in Section 8(c) and the price of shares that any Participant has elected to purchase shall be adjusted proportionately by the Committee in the event of any change in the number of issued shares of Stock (or issuance of shares other than Common Stock) by reason of any forward or reverse share split, subdivision or consolidation, or share dividend or bonus issue, recapitalization, reclassification, merger, amalgamation, consolidation, split-up, spin-off, reorganization, combination, exchange of shares of Stock, the issuance of warrants or other rights to purchase shares of Stock or other securities, or any other change in corporate structure or in the event of any extraordinary distribution (whether in the form of cash, shares of Stock, other securities or other property).
		

		
			(c)        Reorganizations.  Any other provision of the Plan notwithstanding, in the event of a Corporate Reorganization in which the Plan is not assumed by the surviving corporation or its parent corporation pursuant to the applicable plan of merger or consolidation, the Offering Period then in progress shall terminate immediately prior to the effective time of such Corporate Reorganization and either shares shall be purchased pursuant to Section 8 or, if so determined by the Board or Committee, all amounts in all Participant Accounts shall be refunded pursuant to Section 15 without any purchase of shares.  The Plan shall in no event be construed to restrict in any way the Company’s right to undertake a dissolution, liquidation, merger, consolidation or other reorganization.
		

		
			
		

		
			

		 

		

			9

		

 

		

			 

		

		

		
			SECTION 15  Amendment Or Discontinuance.
		

		
			The Board or Committee shall have the right to amend, suspend or terminate the Plan at any time and without notice. Upon any such amendment, suspension or termination of the Plan during an Offering Period, the Board or Committee may in its discretion determine that the applicable Offering shall immediately terminate and that all amounts in the Participant Accounts shall be carried forward into a payroll deduction account for each Participant under a successor plan, if any, or promptly refunded to each Participant.  Except as provided in Section 14, any increase in the aggregate number of shares of Stock to be issued under the Plan shall be subject to approval by a vote of the stockholders of the Company.  In addition, any other amendment of the Plan shall be subject to approval by a vote of the stockholders of the Company to the extent required by an applicable law or regulation. This Plan shall continue until the earlier to occur of (a) termination of this Plan pursuant to this Section 15 or (b) issuance of all of the shares of Stock reserved for issuance under this Plan.
		

		
			SECTION 16  Execution.
		

		
			To record the adoption of the Plan by the Board, the Company has caused its authorized officer to execute the same.
		

			
					
						 

					
					
						eGAIN CORPORATION

				
	
					
						 

					
					
						 

				
	
					
						 

					
					
						By:

					
					
						/s/ Eric N. Smit

				
	
					
						 

					
					
						Name:

					
					
						Eric N. Smit

				
	
					
						 

					
					
						Title:

					
					
						Chief Financial Officer

				
	
					
						 

					
					
						 

				
	
					
						 

					
					
						Date: 

					
					
						02/11/2019

				

		
			 
		

		 

		

			10Exhibit

Exhibit 4.12

SUPPLEMENTAL INDENTURE
SUPPLEMENTAL INDENTURE No. 8 (this “Supplemental Indenture”), dated as of November 30, 2018, between Hanesbrands Finance Luxembourg S.C.A., a corporate partnership limited by shares (société en commandite par actions) incorporated under the laws of the Grand Duchy of Luxembourg having its registered office at 33, Rue du Puits Romain, L-8070 Betrange, Grand Duchy of Luxembourg, and registered with the Luxembourg register of commerce and companies under the number B 206.211, as the issuer (such company, and its successors and assigns under the Indenture hereinafter referred to, being herein called the “Issuer”), Hanes Global Holdings Switzerland GmbH, incorporated under the laws of Switzerland (“Hanesbrands Switzerland” or the “Additional Guarantor”) and U.S. Bank Trustees Limited, as trustee (the “Trustee”).
W I T N E S S E T H
WHEREAS, the Issuer has heretofore executed and delivered to the Trustee an indenture, dated as of June 3, 2016 (the “Indenture”) providing for the issuance of the Issuer’s euro denominated 3.5% Senior Notes due 2024 (the “Senior Notes”);
WHEREAS, the Indenture provides that under certain circumstances the Additional Guarantor may execute and deliver to the Trustee a supplemental indenture pursuant to which such entity shall fully and unconditionally guarantee all of the Issuer’s obligations under the Senior Notes and the Indenture on the terms and conditions set forth herein and under the Indenture (each an “Additional Notes Guarantee” and together the “Additional Notes Guarantees”);
WHEREAS, it has been proposed to reorganize the Issuer’s European holding company structure and in particular for MFB International Holdings S.à r.l., a Guarantor of the Senior Notes under the Indenture, to contribute certain of its assets and liabilities to Hanesbrands Switzerland;
WHEREAS, the Issuer has heretofore executed and delivered to the Trustee seven supplemental indentures, dated as of June 23, 2016, November 9, 2016, November 9, 2016, March 28, 2017, February 20, 2018, August 24, 2018 and October 1, 2018 respectively, pursuant to which certain of the Issuer’s subsidiaries provided Additional Notes Guarantees; and
WHEREAS, pursuant to Section 9.01 of the Indenture, the Issuer, the Additional Guarantor and the Trustee are authorized to execute and deliver this eighth Supplemental Indenture without the consent of the holders of the Senior Notes.
NOW, THEREFORE, in consideration of the foregoing and for other good and valuable consideration, the receipt of which is hereby acknowledged, the Issuer, the Additional Guarantor and the Trustee mutually covenant and agree for the equal and ratable benefit of the Holders as follows:
1.CAPITALIZED TERMS. Capitalized terms used herein without definition shall have the meanings assigned to them in the Indenture.
2.    AGREEMENT TO GUARANTEE. The Additional Guarantor hereby agrees to provide an unconditional Additional Notes Guarantee on the terms and subject to the conditions set forth in this Supplemental Indenture and the Indenture including but not limited to Article X thereof (and including the guarantee limitations set out therein). 
3.    LIMITATIONS. 
		
	(a)
	Notwithstanding the foregoing, if and to the extent that (i) Hanesbrands Switzerland becomes liable under the Indenture for obligations of any Affiliate (other than those of its direct or indirect wholly owned subsidiaries) or is otherwise obliged under the Indenture, the Notes or any of the security 

documents (together the “Notes Documents”) to grant economic benefits to its Affiliates (other than to direct or indirect wholly owned subsidiaries), including, for the avoidance of doubt, any indemnity and/or joint liability undertaking, any restrictions of Hanesbrands Switzerland’s rights of set-off and/or subrogation or its duties to subordinate or waive claims and (ii) complying with such liability or other obligation would constitute a repayment of capital (Einlagerückgewähr), a violation of the legally protected reserves (gesetzlich geschützte Reserven) or the payment of a (constructive) dividend (Gewinnausschüttung) by the Hanesbrands Switzerland or would otherwise be restricted under Swiss law then applicable (the “Restricted Obligations”), the aggregate amount of such liability or other obligation of Hanesbrands Switzerland under any Notes Document with respect to Restricted Obligations shall be limited to the maximum amount of the Hanesbrands Switzerland’s freely distributional equity available for distribution as dividends to the shareholders of Hanesbrands Switzerland at the time of payment or enforcement, as applicable (the “Maximum Amount”), provided that this is a requirement under applicable Swiss law at that time and further provided that such limitation shall not free Hanesbrands Switzerland from its obligations in excess of the Maximum Amount, but merely postpone the enforcement date therefore until such times as enforcement is again permitted notwithstanding such limitation.  
		
	(b)
	In respect of any payment with respect to Restricted Obligations, Hanesbrands Switzerland shall:

		
	(i)
	if and to the extent required by applicable law in force at the relevant time, use its commercially reasonable efforts to mitigate (and cause its parent company and other relevant Affiliates to fully cooperate in any such mitigation efforts) to the extent possible any tax imposed based on the Swiss Federal Act on Withholding Tax of October 13, 1965 (Bundesgesetz über die Verrechnungssteuer), (the “Swiss Withholding Tax Act” and the “Swiss Withholding Tax”) to be levied on payments with respect to Restricted Obligations, in particular through the notification procedure pursuant to applicable law, and promptly notify the Trustee thereof or, if such a notification procedure is not applicable: 

		
	(A)
	subject to any applicable double taxation treaty, deduct Swiss Withholding Tax at the rate of 35% (or such other rate as in force from time to time) from any payments with respect to Restricted Obligations;

		
	(B)
	pay any such deduction to the Swiss Federal Tax Administration; and

		
	(C)
	notify the Trustee or the Collateral Trustee that such a deduction has been made and provide the Trustee with evidence that such a deduction has been paid to the Swiss Federal Tax Administration; 

		
	(ii)
	if and to the extent such a deduction is made, not be obliged to either gross-up payments and/or indemnify the holders of the Notes in accordance with the relevant provisions of any Notes Document in relation to any such payment made by it in respect of Restricted Obligations, unless grossing-up and/or indemnifying is permitted under this section 3 and the laws of Switzerland then in force (it being understood that this shall not in any way limit any legally permitted obligations of 

2

any other party under any Notes Document to indemnify the holders of the Notes in respect of the deduction of the Swiss Withholding Tax); and
		
	(iii)
	use its commercially reasonable efforts to ensure that any person which is, as a result of a deduction of Swiss Withholding Tax, entitled to a full or partial refund of the Swiss Withholding Tax, shall, as soon as possible after the deduction of the Swiss Withholding Tax: 

		
	(A)
	request a refund of the Swiss Withholding Tax under any applicable law (including double tax treaties); and 

		
	(B)
	promptly upon receipt, pay to the Trustee, to the extent legally permitted, any amount so refunded for application as further payments with respect to Restricted Obligations. 

		
	(c)
	To the extent Hanesbrands Switzerland is required to deduct Swiss Withholding Tax and if the Maximum Amount is not fully utilized, additional amounts may be enforced in respect of Restricted Obligations until the payments equate an amount so that after making any required deduction of Swiss Withholding Tax, the aggregate amount paid net of Swiss Withholding Tax is equal to the amount which would have resulted if no deduction of Swiss Withholding Tax had been required, provided that such aggregate amount (including the increased amount) shall in any event be limited to the Maximum Amount at the relevant time. 

		
	(d)
	If and to the extent requested by the Trustee, acting at the direction of the requisite holders of the Notes, and if and to the extent this is from time to time required under Swiss law (restricting profit distributions), in order to allow the holders of the Notes to obtain a maximum benefit in respect of Restricted Obligations, Hanesbrands Switzerland shall promptly implement all such measures and/or promptly procure the fulfilment of all prerequisites allowing it to make the (requested) payment(s) (or to perform such other Restricted Obligations under the Notes Documents) from time to time, including the following;

		
	(i)
	preparation of an up-to-date balance sheet of Hanesbrands Switzerland; 

		
	(ii)
	to the extent permitted by mandatory Swiss law, conversion of restricted reserves into profits and reserves freely available for the distribution as dividends; 

		
	(iii)
	to the extent permitted by mandatory Swiss law, revaluation and/or realization of any of its assets that are shown on its balance sheet with a book value that is significantly lower than the market value of such assets, in case of realization, however, only if such assets are not necessary for Hanesbrands Switzerland's business (betriebsnotwendig);

		
	(iv)
	approval by a shareholders' meeting of Hanesbrands Switzerland of the (resulting) equity distribution; and 

		
	(v)
	all such other measures necessary or useful to allow for payments in respect of Restricted Obligations with a minimum of limitations.

4.    NO FLOW BACK. Each and every Affiliate and the Issuer shall take care and undertake that no flow back of the proceeds raised, whether wholly or partly, directly or indirectly, or via a group internal cash pooling will occur to Hanesbrands Switzerland or any Swiss affiliate (including any foreign 

3

affiliate that is a Swiss tax resident (Inländer) for purposes of the Swiss Withholding Tax Act) or Swiss branch of a non-Swiss affiliate of Hanesbrands Switzerland. 
5.    NO RECOURSE AGAINST OTHERS. No past, present or future director, officer, manager, employee, incorporator or stockholder of the Additional Guarantor, as such, shall have any liability for any obligations of the Issuer or the Additional Guarantor under the Indenture, the Senior Notes, the Additional Notes Guarantees or this Supplemental Indenture or for any claim based on, in respect of, or by reason of, such obligations or their creation. Each Holder by accepting a Senior Note waives and releases all such liability. The waiver and release are part of the consideration for issuance of the Senior Notes.
6.    THE INTERNAL LAW OF THE STATE OF NEW YORK SHALL GOVERN AND BE USED TO CONSTRUE THIS SUPPLEMENTAL INDENTURE, THE SENIOR NOTES AND THE ADDITIONAL NOTES GUARANTEES, WITHOUT GIVING EFFECT TO APPLICABLE PRINCIPLES OF CONFLICTS OF LAW TO THE EXTENT THAT THE APPLICATION OF THE LAWS OF ANOTHER JURISDICTION WOULD BE REQUIRED THEREBY.
7.    Each of the parties hereto irrevocably agrees that any suit, action or proceeding arising out of, related to, or in connection with the Indenture, this Supplemental Indenture, the Senior Notes and the Additional Notes Guarantees or the transactions contemplated hereby, and any action arising under U.S. federal or state securities laws, may be instituted in any U.S. federal or state court located in the State and City of New York, Borough of Manhattan; irrevocably waives, to the fullest extent it may effectively do so, any objection which it may now or hereafter have to the laying of venue of any such proceeding; and irrevocably submits to the jurisdiction of such courts in any such suit, action or proceeding. Each of the Issuer and the Additional Guarantor expressly consents to the jurisdiction of any such court in respect of any such action and waives any other requirements of or objections to personal jurisdiction with respect thereto and waives any right to trial by jury. 
8.    COUNTERPARTS. The parties may sign any number of copies of this Supplemental Indenture. Each signed copy shall be an original, but all of them together represent the same agreement.
9.    EFFECT OF HEADINGS. The Section headings herein are for convenience only and shall not affect the construction hereof.
10.    THE TRUSTEE. The Trustee shall not be responsible in any manner whatsoever for or in respect of the validity or sufficiency of this Supplemental Indenture, the Additional Notes Guarantees of the Additional Guarantor or for or in respect of the recitals contained herein, all of which recitals are made solely by the Additional Guarantor and the Issuer. All of the provisions contained in the Indenture in respect of the rights, privileges, immunities, powers and duties of the Trustee shall be applicable in respect of this Supplemental Indenture as fully and with like force and effect as though fully set forth in full herein.
(Signature Pages Follow)

4

IN WITNESS WHEREOF, the parties hereto have caused this Supplemental Indenture to be duly executed and attested, all as of the date first above written.

HANESBRANDS FINANCE LUXEMBOURG S.C.A., as the Issuer, on its own behalf and, with regard to section 4 as set forth above, also on the behalf of its Affiliates
By Hanesbrands GP Luxembourg S.à r.l., its general partner

/s/ Donald F. Cook
Name:    Donald F. Cook
Title:    Class A Manager

/s/ Robert H. Hessing
Name:    Robert H. Hessing
Title:    Class B Manager

(Signature Page to Supplemental Indenture)

HANES GLOBAL HOLDINGS SWITZERLAND GMBH, as Additional Guarantor
By:    /s/ Donald F. Cook
Name:    Donald F. Cook
Title:     Class A Director

(Signature Page to Supplemental Indenture)

U.S. BANK TRUSTEES LIMITED, as Trustee

By:    /s/ Laurence Griffiths
Name:    Laurence Griffiths
Title:    Authorized Signatory 

By:    /s/ Chris Hobbs
Name:    Chris Hobbs
Title:    Authorized Signatory

(Signature Page to Supplemental Indenture)

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