Document:

Employment Agreement

 Exhibit 10(m) 
  
 EMPLOYMENT AGREEMENT 
  
 THIS AGREEMENT made effective February 15, 2004 by and between HUNTINGTON BANCSHARES
INCORPORATED, a Maryland corporation, with its principal office at the Huntington Center, 41 South High Street, Columbus, OH 43287 (“Huntington”) and THOMAS E.
HOAGLIN, residing at [Home Address] (“Executive”). 
  
 R E C I T A L S: 
  
 WHEREAS, Executive is employed by Huntington as Chairman, President and Chief Executive Officer of Huntington; 
  
 WHEREAS, Huntington desires to continue to employ Executive and secure for
itself the continued services of Executive upon the terms and conditions specified herein; and 
  
 A G R E E M E N T: 
  
 NOW, THEREFORE, in consideration of such employment, and other good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto, intending to be legally bound, hereby agree as follows: 
  
 I. Employment Duties and Term. 
  
 A. Executive is employed as Huntington’s Chairman, President and Chief Executive Officer and shall perform such duties as Huntington through its Board of Directors from time to time shall determine; provided,
however, that such duties shall be comparable to those ordinarily expected of the Chairman, President and Chief Executive Officer of Huntington. Executive shall devote substantially all of his time and effort to the performance of such duties.
Executive shall serve as an officer of any of Huntington’s affiliate corporations, and as a director of Huntington and any of its affiliates if duly elected at any time or times during the term of this Agreement. 
  
 B. Executive’s employment and the initial term of this
Agreement shall be for a period commencing on February 15, 2004 (“Commencement Date”), and ending on February 14, 2007 (“Termination Date”), unless terminated at an earlier date pursuant to an event described in Section III of
this Agreement (referred to hereafter as the “employment period”). After the initial term, this Agreement shall be automatically renewed on February 15, 2007 for a term of three (3) years and, if not terminated as provided herein, every
three (3) years thereafter unless either party gives the other party written notice at least 60 days prior to the Termination Date of such party’s intent not to renew the Agreement. During each subsequent renewal term, the Termination Date, as
used herein, shall be the day following the third anniversary of the day on which the renewal term begins. 
  

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 II. Compensation. 
  
 Huntington agrees to pay to Executive and Executive agrees to accept the following amounts as compensation in full for his
services in any capacity hereunder, including services as an officer, director or member of any committee or in the performance of other like duties assigned to him by the Board of Directors of Huntington. 
  
 A. Base Compensation. Huntington shall pay to
Executive a base annual salary of not less than $800,000 payable in semi-monthly installments plus such increased base annual compensation that the Compensation Committee of the Board of Directors or the Board of Directors of Huntington may
authorize as provided herein (the “Minimum Annual Base Salary”). The compensation of Executive shall be reviewed in good faith by both parties no less often than annually during the term and any renewal terms and may be increased by mutual
consent, but in no event shall the annual base salary be less than the Minimum Annual Base Salary described above. 
  
 B. Participation in Huntington’s Incentive Compensation Plans. Executive will participate in Huntington’s Incentive
Compensation Plan and Huntington’s 2001 Stock and Long-Term Incentive Plan (the “Stock Plan”), as in effect on the date hereof, as well as any amended and restated or successor plans (such plans shall be referred to hereinafter as the
“Incentive Compensation Plans”). 
  
 C.
Participation in Retirement Plan and Rights Under Other Agreements. Executive shall be entitled to certain rights and benefits as in effect on the date hereof under a) the Huntington Investment and Tax Savings Plan (the “401(k)
Plan”), b) the Huntington Supplemental Stock Purchase and Tax Savings Plan (the “Supplemental Plan”) c) Huntington Bancshares Retirement Plan (the “Qualified Plan”), d) Huntington Bancshares Supplemental Retirement Income
Plan (the “SRIP”) and e) the Executive Deferred Compensation Plan (the “Deferred Compensation Plan”). Executive’s rights and benefits under such plans shall continue in effect and shall not in any manner be altered or
affected by this Agreement other than any increase in benefits as a result of the terms of this Agreement. 
  
 D. Other Fringe Benefits. In addition to the benefits provided for in subsections (B) and (C) of this Section II, Executive shall
receive and enjoy other fringe benefits, including without limitation participation in or coverage under: the Tax and Financial Planning Services Program, transition pay plan, health care insurance (including any health care and dependent care
flexible spending account plan), long term and short term disability insurance, group life insurance, business travel insurance, employee assistance plan, Section 125 premium only cafeteria plan and tuition reimbursement plan, paid vacations, paid
reserved parking, paid initiation fees for memberships in country clubs and luncheon clubs (with Executive responsible for regular dues and assessments) designated by Executive, and payment of dues in those professional organizations designated by
Executive. All such fringe benefits shall be comparable in scope and amount with Executive’s status as Chief Executive Officer and with those fringe benefits accorded prior chief executive officers of Huntington. In addition, Executive shall be

  

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entitled to reimbursement for all out-of-pocket expenses incurred by Executive in the performance of his duties hereunder, provided that such reimbursement
shall be in accordance with Huntington’s then existing policy regarding the same. 
  
 E. Participation in Future Compensation, Retirement, and Fringe Benefit Plans. In addition to the benefits provided for in
subsections (B), (C), and (D) of this Section II, Executive shall participate in and shall also receive and enjoy such other compensation, retirement, or fringe benefits which are now or in the future made available to executives of Huntington.

  
 F. Discontinuance of Fringe Benefits.
If at any time prior to the termination of Executive’s employment in accordance with the terms of this Agreement, Huntington shall for any reason discontinue or cause a material reduction in retirement or fringe benefits specified in
subsections (C), (D) or (E) of this Section II, Huntington shall thereupon immediately, at its expense, provide Executive with individual coverage or benefits comparable to (and not less beneficial than) the benefits in existence prior to such
discontinuance or material reduction until termination of this Agreement. 
  
 G. Security. Corporate officers in positions similar to that occupied by Executive have, by virtue of their position, been the target of terrorists acts, kidnapping, burglary, robbery, extortion, hijacking and
other threats to the health, life, safety and property of similarly situated officers. In order to reduce the risk of harm to Executive, Executive shall be entitled to receive from time to time, if and whenever Executive, Huntington’s Director
of Security and, to the extent utilized by Huntington, any independent security consultant determine, at Huntington’s expense, security services and protection as they determine to be appropriate under the circumstances. Such security services
may include, but not by way of limitation: (a) at Executive’s customary residences, dedicated phone lines for audio, data and alarm transmission, fire, smoke, intrusion detection and alarm systems and devices, perimeter protection, including
fences, gates and camera; and (b) the employment of one or more personal security escorts. In addition, Executive and Executive’s spouse when accompanied by Executive may utilize, to the extent feasible, corporate owned or leased aircraft.
Executive’s personal use of such aircraft shall be taxable to Executive in accordance with applicable tax laws. 
  
 III. Termination. 
  
 A. Disability. If during the term of this Agreement Executive shall be unable to perform substantially his duties hereunder because
of illness or other incapacity (referred to hereafter as “Disability”), and such Disability shall continue for a period of more than six (6) consecutive months in any twelve month period, Huntington shall thereafter have the right, on not
less than forty-five (45) days written notice to Executive, to terminate this Agreement, in which case the date of termination shall be not less than the forty-fifth (45th) day following the date of written notice. In such event, in addition to any
other benefits to which Executive would be entitled, Huntington shall be obligated to pay Executive his full compensation pursuant to Sections II (A) and (B) hereof up to the date of termination; thereafter 

  

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Huntington shall be obligated to pay Executive an amount equal to two-thirds (2/3) of the base salary pursuant to Section II(A) hereof less any benefits
which Executive receives during such period from any disability insurance program which Huntington may provide Executive. The compensation provided under this paragraph shall continue for the full period of Disability or until the Termination Date,
whichever first occurs. 
  
 A determination of
Disability shall be subject to the certification of a qualified medical doctor agreed to by Huntington and Executive or, in the event of Executive’s incapacity to designate a qualified medical doctor, by Executive’s legal representative.
If Huntington and Executive fail to agree upon a qualified medical doctor, each party shall nominate a qualified medical doctor and the two doctors shall select a third doctor, who shall make the determination as to Disability. 
  
 Executive’s compensation and benefits described in
Section II shall be reinstated in full upon his return to employment and the discharge of his full duties hereunder. 
  
 B. Death. In the event of Executive’s death during his employment hereunder, in addition to any other benefits to which any
person would be entitled upon Executive’s death, his semi-monthly compensation under Section II(A) shall continue until the last day of the sixth full calendar month following the month in which his death occurs. Compensation to which Executive
is entitled pursuant to Section II(B) hereof shall be paid pursuant to the terms of Huntington’s Incentive Compensation Plans. Executive’s compensation for the period following his death shall be paid to the beneficiary indicated on the
Beneficiary Designation attached hereto as Exhibit A. 
  
 C. Voluntary Termination. Except as provided for in Section III(E) or (F), in the event Executive voluntarily terminates his employment, he shall cease to receive compensation as of the date of termination of his employment, except
that to which he is then entitled pursuant to Huntington’s Incentive Compensation Plans. 
  
 D. Termination for Cause. In the event that the Board of Directors determines that Executive’s employment pursuant to this
Agreement should be terminated for cause, Executive shall be entitled to receive only the compensation earned pursuant to Huntington’s Incentive Compensation Plans as of the date of termination. “Cause” means fraud, embezzlement,
gross negligence, or willful misconduct by Executive in the performance of his duties or a material default by Executive of his duties hereunder. For purposes of this paragraph, no act or failure to act on Executive’s part shall be considered
“willful” unless done or omitted to be done by him not in good faith and without reasonable belief that his action or omission was in the best interest of Huntington. If Huntington decides to terminate this Agreement as provided in this
Section, Huntington will give Executive advance written notice of its intention to terminate this Agreement 30 days prior the termination. 
  
 E. Termination without Cause. In the event that the employment of Executive shall be terminated: (a) by the Board of Directors
without cause, or (b) by Executive for Good Reason, Executive or his designated beneficiary, shall be entitled to his Minimum 

  

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Annual Base Salary, participation in the Incentive Compensation Plans at not less than the target levels if actual performance is lower, retirement and
fringe benefits all as provided in accordance with Section II herein (a) until the Termination Date or (b) if longer, for two years after such termination. For the purpose of this Agreement, “Good Reason” shall mean: (a) the withholding
from Executive of the authority, duties, responsibilities and status which are consistent with Executive’s position as the Chairman, President and Chief Executive Officer of Huntington and its principal subsidiary The Huntington National Bank;
(b) the removal of Executive from the Board of Directors of Huntington; or (c) the breach of this Agreement by Huntington. 
  
 F. Change of Control. In the event that Huntington shall have undergone a Change of Control, in lieu of any compensation otherwise
provided under this Agreement, Executive shall be entitled to the benefits described in the Executive Agreement dated October 16, 2002 between Executive and Huntington or any amended or successor agreement (the “Executive Agreement”) upon
the termination of his employment, either voluntarily by Executive or by Huntington for any reason except Executive’s Disability or death. For purposes of this Agreement “Change of Control” shall have the meaning defined in the
Executive Agreement. 
  
 G. Mitigation. In
the event Executive’s employment terminates as a result of a Disability as set forth in Section III(A) herein, Executive’s employment pursuant to this Agreement is terminated without cause, as set forth in Section III(E) herein, or
Executive is terminated pursuant to a Change of Control, as set forth in Section III(F) herein, Executive shall have no duty to mitigate his damages by seeking other Employment, and Huntington shall not be entitled to set off against amounts payable
hereunder any compensation which he may receive from future employment. 
  
 H. Health Care. Notwithstanding any other provisions of this Agreement or any other Agreement between Executive and Huntington, in the event that Executive’s employment hereunder terminates during the
initial term or any renewal term of this Agreement other than as a result of or a termination for cause pursuant to Section III(D), Huntington will provide Executive health insurance coverage to Executive and his spouse, if any, which is comparable
in terms of coverage, deductibles, co-payments and costs as the health care coverage provided to Executive during Executive’s employment with Huntington until the earlier of such time as Executive is entitled to health care coverage under
another employer’s plan, Executive is eligible for Medicare or other comparable program, or Executive is entitled to health care insurance pursuant to any health care insurance plan provided by Huntington to retired employees. 
  
 IV. Executive’s Rights Under Certain Plans. 
  
 Notwithstanding anything contained herein, Huntington agrees that the
benefits provided to Executive herein are not in lieu of any rights and privileges to which Executive may be entitled as an employee of Huntington under any retirement, pension, insurance, 

  

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hospitalization, or other plan which may now or hereafter be in effect, it being understood that, except to the extent currently provided in such plans,
Executive shall have the same rights and privileges to participate in such plans or benefits as any other employee of Huntington. 
  
 If Executive shall be entitled to participate in any retirement or fringe benefit plan pursuant to the terms of this Agreement after the cessation of his
employment and if the terms of any such retirement or fringe benefit plan do not permit continued participation by Executive after termination of employment, then Huntington will arrange for other coverage at Huntington’s expense providing
substantially similar benefits in a manner which is tax neutral to Executive. 
  
 If continued participation in any retirement plan is not permitted by law or the terms of the plan, Huntington shall pay to Executive or, if applicable, his beneficiary, a supplemental benefit equal to the value on
the date of termination of employment of the excess of (a) the after-tax benefit Executive would have been paid under such plan if he had continued to be covered as if Executive had earned compensation described under Section II above and had made
contributions sufficient to earn the maximum matching contribution, if any, under such plan (less any amounts he would have been required to contribute), over (b) the after-tax benefit actually payable to or on behalf of the Executive under such
plan. For purposes of determining the benefit under (a) in the preceding sentence, contributions deemed to be made under a defined contribution plan will be deemed to be invested in the same manner as Executive’s account under such plan at the
time of termination of employment. Huntington shall pay such supplemental benefits (if any) in a lump sum within 60 days of the termination of employment. 
  
 V. Confidential Information. 
  
 Executive agrees to receive Confidential Information (defined below) of Huntington in confidence, and not to disclose to others, assist others in the
application of, or use for his own gain, such information, or any part thereof, unless and until it has become public knowledge or has come into the possession of such other or others by legal and equitable means and other than as a result of
disclosure by Executive. Executive further agrees that, upon termination of his employment with Huntington, all documents, records, notebooks, and similar repositories containing Confidential Information, including copies thereof, then in
Executive’s possession, whether prepared by him or others, will be left with Huntington. For purposes of this Section V, “Confidential Information” means information disclosed to Executive or known by Huntington, not generally known
in the business in which Huntington is or may become engaged, including, but not limited to, information about Huntington’s services, trade secrets, financial information, customer lists, books, records, memoranda, and other proprietary
information of Huntington. 
  
 Executive further agrees that
during the employment period he will devote substantially all of his time and effort to the performance of his duties hereunder and will refrain from engaging on his own behalf or on the behalf of a third party in any line of activities or business
in which Huntington is or may become engaged. 
  

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 VI. Place of Performance. 
  
 In connection with his employment by Huntington, Executive shall not be required to relocate or transfer his principal
residence and shall not be required to perform services which would make the continuance of his principal residence in Columbus, Ohio, unreasonably difficult or inconvenient for him. Huntington shall give Executive at least three months’
advance notice of any relocation of its principal executive offices to a location more than fifty miles from Executive’s principal residence in Columbus, Ohio. In the event that Executive shall thereupon elect to relocate his principal
residence within fifty miles of the principal executive offices of Huntington, Huntington shall promptly pay (or reimburse Executive for) all reasonable relocation expenses incurred by Executive relating to a change of his principal residence in
connection with any such relocation of Huntington’s principal executive offices. In the event that Executive shall not relocate his principal residence, he shall make himself available for performance in Columbus, Ohio, of the services
described in Section I herein. 
  
 VII. Successors.

  
 A. This Agreement shall inure to the benefit
of and be binding upon Huntington, its successors and assigns, including without limitation, any person, partnership, or corporation which may acquire voting control of Huntington or all or substantially all of the Huntington’s assets and
business, or which may be a party to any consolidation, merger, or other transaction that results in a Change of Control of Huntington. 
  
 B. This Agreement shall also inure to the benefit of and be binding on Executive, his heirs, successors, and legal representatives.

  
 VIII. COBRA Continuation Coverage. 
  
 Notwithstanding any provision of this Agreement to the contrary, in the
event of any qualifying event, as defined in Section 4980B of the Internal Revenue Code (the “Code”), Executive and his qualifying beneficiaries shall be entitled to continuation of health care coverage, as provided under Section 4980B of
the Code. The foregoing is intended as a statement of Executive’s continuation coverage rights and is in no way intended to limit any greater rights of Executive or his qualified beneficiaries under this Agreement. If a greater benefit is
available to Executive or his qualifying beneficiaries under this Agreement or otherwise, Executive or his qualified beneficiaries may forego continuation coverage and elect instead such greater benefit. 
  

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 IX. Indemnification. 
  
 Huntington, as provided for in its Articles of Association, shall indemnify Executive to the full extent of the general laws
of the State of Maryland, now or hereafter in force, including the advance of expenses under procedures provided by such laws. 
  
 X. Savings Clause. 
  
 If any payments otherwise payable to the Executive under this Agreement are prohibited or limited by any statute or regulation in effect at the time the
payments would otherwise be payable, including, without limitation, any regulation issued by the Federal Deposit Insurance Company (the “FDIC”) that limits executive change of control payments that can be made by an FDIC insured
institution or its holding company if the institution is financially troubled (any such limiting statute or regulation a “Limiting Rule”): 
  
 (A) Huntington will use its best efforts to obtain the consent of the appropriate governmental agency (whether the FDIC or any other
agency) to the payment by Huntington to the Executive of the maximum amount that is permitted (up to the amounts that would be due to the Executive absent the Limiting Rule); and 
  
 (B) the Executive will be entitled to elect to have apply, and therefore to receive benefits directly under,
either (a) this Agreement (as limited by the Limiting Rule) or (b) any generally applicable Huntington severance, separation pay, and/or salary continuation plan that may be in effect at the time of the Executive’s termination. 
  
 Following any such election, the Executive will be entitled to receive
benefits under this agreement or plan elected only if and to the extent the agreement or plan is applicable and subject to its specific terms. 
  
 XI. Forfeiture. 
  
 Notwithstanding any other provisions of this Agreement: 
  
 (A) If Huntington is required to prepare an accounting restatement due to material non-compliance of Huntington, as a result of
misconduct, with any financial reporting requirement under the Federal securities laws, Executive shall reimburse Huntington for all amounts received under any Incentive Compensation Plans received from Huntington during the twelve (12) month period
following the first public issuance or filing with the Securities and Exchange Commission (whichever first occurs) of the financial document embodying such financial reporting requirement; and any profits realized from the sale of securities of
Huntington during that twelve (12) month period, unless the application of this provision has been exempted by the Securities and Exchange Commission. 
  

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 (B) If the Compensation Committee of the Board of Directors of Huntington (the
“Committee”) shall determine that Executive has engaged in a serious breach of conduct, the Committee may terminate any award under any Stock Plan or require Executive to repay any gain realized on the exercise of an award in accordance
with the terms of the Stock Plan. 
  
 (C) If
Executive is found guilty of misconduct by any judicial or administrative authority in connection with any (i) formal investigation by the Securities and Exchange Commission or (ii) other federal or state regulatory investigation, the Committee may
require the repayment of any gain realized on the exercise of award under any Stock Plan without regard to the timing of the determination of misconduct in relation to the timing of the exercise of the award. 
  
 XII. Applicable Law. 
  
 This Agreement shall be governed in all respects by the laws of the State of
Ohio. 
  
 XIII.XII. Notices. 
  
 All notices under this Agreement shall be in writing, and will be duly sent
if sent by registered or certified mail to the respective parties’ addresses shown hereinabove, or such other addresses as the parties may hereafter designate in writing for such purpose. 
  
 XIV. Assignment. 
  
 Except as expressly provided herein, neither this Agreement nor any rights,
benefits, or obligations hereunder may be assigned by Huntington or Executive without the prior written consent of the other. 
  
 XV. Waiver. 
  
 The failure by a party to exercise or enforce any of the terms or conditions of this Agreement will not constitute or be deemed a waiver of that
party’s rights hereunder to enforce each and every term of this Agreement. The failure by a party to insist upon strict performance of any of the terms and provisions herein will not be deemed a waiver of any subsequent default in the terms or
provisions herein. 
  
 XVI. Rights and Remedies Cumulative.

  
 All rights and remedies of the parties hereunder are
cumulative. 
  

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 XVII. Divisibility. 
  
 The provisions of this Agreement are divisible. If any such provision shall be deemed invalid or unenforceable, it shall not
affect the applicability or validity of any other provision of this Agreement, and if any such provision shall be deemed invalid or unenforceable as to any periods of time, territory, or business activities, such provision shall be deemed limited to
the extent necessary to render it valid and enforceable. 
  
 XVIII. Captions and Titles. 
  
 Captions and
titles have been used in this Agreement only for convenience and in no way define, limit, or describe the meaning of any Article or any part thereof. 
  
 XIV. Capitalized Terms. 
  
 Capitalized terms not otherwise defined herein have the meaning given in the Executive Agreement. 
  
 IN WITNESS WHEREOF, the parties have signed this Agreement which is effective immediately on
the date and year first above written. 
  

									
	 ATTEST
	 	 	 	 Huntington Bancshares Incorporated

				
	 	 	 	 	 By:
	 	 
	
	 	 	 	 	 	

	 Richard A. Cheap, Secretary
	 	 	 	 	 	 Jay Gerlach
 Chairman of the Compensation Committee
 Of the Board of Directors

					
	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	

	 	 	 	 	 	 	 	 	 Thomas E. Hoaglin

  

 10Employment Agreement between Convergys Corporation and Earl Shanks

 Exhibit 10.9 to 2003 10-K 
  

EMPLOYMENT AGREEMENT 
  
 This Agreement is made as of November 13, 2003 (the “Effective Date”) between Convergys Corporation, an Ohio corporation (“Employer”),
and Earl Shanks (“Employee”). 
  
 Employer and Employee
agree as follows: 
  
 1. Employment. By this Agreement, Employer and
Employee set forth the terms of Employer’s employment of Employee on and after the Effective Date. 
  
 2. Term of Agreement. The term of this Agreement shall be the 4 year period commencing on the Effective Date. On the third anniversary of the Effective Date and on each subsequent anniversary of the Effective
Date, the term of this Agreement automatically shall be extended for a period of one additional year. Notwithstanding the foregoing, the term of this Agreement is subject to termination as provided in Section 13. 
  
 3. Duties. 
  
 A. Employee will serve as Chief Financial Officer of Employer or in such other equivalent capacity with Employer or an
Affiliate as may be designated by the Chairman and CEO of Employer. Employee will report to the Chairman, President and CEO of Employer. For purposes of this Agreement, “Affiliate” means each corporation which is a member of a controlled
group of corporations (within the meaning of section 1563(a) of the Internal Revenue Code of 1986, as amended) which includes Employer. 
  
 B. Employee shall furnish such managerial, executive, financial, technical, and other skills, advice, and assistance in operating Employer and its
Affiliates as Employer may reasonably request. 
  
 C. Employee
shall also perform such other duties as are reasonably assigned to Employee by the Chairman, President and CEO of Employer. 
  
 D. Employee shall devote Employee’s entire time, attention, and energies to the business of Employer and its Affiliates. The words “entire time,
attention, and energies” are intended to mean that Employee shall devote Employee’s full effort during reasonable working hours to the business of Employer and its Affiliates and shall devote at least 40 hours per week to the business of
Employer and its Affiliates. Employee shall travel to such places as the Employer deems necessary in the performance of Employee’s duties. 
  

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 4. Compensation. 
  
 A. Employee shall receive a base salary (the “Base Salary”) of at least $400,000 per year, payable not less frequently than monthly, for each
year during the term of this Agreement, subject to proration for any partial year. Such Base Salary, and all other amounts payable under this Agreement, shall be subject to withholding as required by law. 
  
 B. In addition to the Base Salary, Employee shall be entitled to receive an
annual incentive bonus (the “Annual Incentive Bonus”) for each calendar year for which services are performed under this Agreement. Any Annual Incentive Bonus for a calendar year shall be payable after the conclusion of the calendar year
in accordance with Employer’s annual incentive policy. For each year beginning with the 2004 calendar year, Employee shall be given an Annual Incentive Bonus target, by Employer’s Compensation & Benefits Committee, valued at no less
than $300,000, subject to proration for a partial year. 
  
 C.
Employee shall be paid a signing bonus of $150,000 payable within five business days of the Effective Date. 
  
 D. On at least an annual basis, Employee shall receive a performance review and be considered for Base Salary and/or Annual Incentive Bonus target
increases. 
  
 5. Business Expenses and Relocation Expenses. All reasonable
and necessary expenses incurred by Employee in the course of the performance of Employee’s duties to Employer shall be reimbursable in accordance with Employer’s then current travel and expense policies. In addition, all reasonable and
necessary expenses incurred by Employee in relocating from Dayton, Ohio to Cincinnati, Ohio shall be reimbursable in accordance with Employer’s current management relocation policy. 
  
 6. Benefits. 
  
 A. While Employee remains in the employ of Employer, Employee shall be entitled to participate in all of the various employee benefit plans and programs,
or equivalent plans and programs which are either (i) generally made available to other employees of Employer or (ii) described in Attachment A. 
  
 B. Notwithstanding anything contained herein to the contrary, the Base Salary and Annual Incentive Bonuses otherwise payable to Employee shall be reduced
by any benefits paid to Employee by Employer under any disability plans made available to Employee by Employer. 
  
 C. Subject to the approval of Employer’s Compensation & Benefits Committee, Employee shall be granted options to purchase 80,000 common shares of
Employer under Employer’s 1998 Long Term Incentive Plan. For each calendar year beginning after December 31, 2003 in which this Agreement is in effect, Employee will be eligible for stock option grants under Employer’s 1998 Long Term
Incentive Plan or any similar plan made available to employees of Employer. 
  

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 D. Subject to the approval of Employer’s Compensation & Benefits Committee, Employee shall
receive a restricted stock award of 30,000 common shares of Employer. Such award shall be made under Employer’s 1998 Long Term Incentive Plan on the terms set forth in Attachment B. 
  
 E. For each calendar year beginning after December 31, 2003 in which this Agreement is in effect, Employee will be given a
long term incentive target under Employer’s 1998 Long Term Incentive Plan or any similar plan made available to employees of Employer (i.e., aggregate stock options, restricted stock, performance share targets and/or equivalents). In no event
will the value of Employee’s long term incentive target for any calendar year be less than $800,000. 
  
 F. Subject to the approval of Employer’s Compensation & Benefits Committee and as long as Employee remains employed under this Agreement,
Employee shall be entitled to participate in Employer’s Supplemental Executive Retirement Plan. 
  
 7. Confidentiality. Employer and its Affiliates are engaged in the information management and customer management industries within the U.S. and worldwide. Employee acknowledges that in the course of employment
with Employer, Employee will be entrusted with, obtain access to and obtain intimate, detailed and comprehensive knowledge or information proprietary to the Employer and its Affiliates with respect to the following (all of which information is
referred to hereinafter collectively as the “Information”): the organization and management strategies of Employer and its Affiliates; the names, addresses, buying habits, and other special information regarding past, present and potential
customers, employees and suppliers of Employer and its Affiliates; employee lists; customer relationships; customer and supplier contracts and transactions; pricing; price lists of Employer, its Affiliates and their suppliers; products, services,
programs and processes sold, licensed or developed by the Employer or its Affiliates; technical data, plans and specifications, present and/or future development projects of Employer and its Affiliates; financial and/or marketing data respecting the
conduct of the present or future phases of business of Employer and its Affiliates; computer programs, systems and/or software; ideas, inventions, trademarks, trade secrets, business information, know-how, processes, improvements, designs,
redesigns, discoveries and developments of Employer and its Affiliates; and other information considered confidential by any of the Employer, its Affiliates or customers or suppliers of Employer, its Affiliates. Employee agrees to retain the
Information in absolute confidence and not to permit access to or disclose the Information to any person or organization except as required in the performance of Employee’s duties for Employer, without the express written consent of Employer;
provided that Employee’s obligation of confidentiality shall not extend to any Information which becomes generally available to the public other than as a result of disclosure by Employee. 
  
 8. New Developments. All ideas, inventions, discoveries, concepts, trademarks, or
other developments or improvements, whether patentable or not, conceived by the Employee, alone or with others, at any time during the term of Employee’s employment, whether or not during working hours or on Employer’s premises, which are
within the scope of or related to the 

  

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business operations of Employer or its Affiliates (“New Developments”), shall be and remain the exclusive property of Employer. Employee shall do
all things reasonably necessary to ensure ownership of such New Developments by Employer, including the execution of documents assigning and transferring to Employer all of Employee’s rights, title and interest in and to such New Developments,
and the execution of all documents required to enable Employer to file and obtain patents, trademarks, and copyrights in the United States and foreign countries on any of such New Developments. 
  
 9. Surrender of Material Upon Termination. Employee hereby agrees that upon cessation
of Employee’s employment, for whatever reason and whether voluntary or involuntary, Employee will immediately surrender to Employer all of the property and other things of value in his possession or in the possession of any person or entity
under Employee’s control that are the property of Employer or any of its Affiliates, including without any limitation all personal notes, drawings, manuals, documents, photographs, or the like, including copies and derivatives thereof, relating
directly or indirectly to any confidential information or materials or New Developments, or relating directly or indirectly to the business of Employer or any of its Affiliates. 
  
 10. Remedies. 
  
 A. Employer and Employee hereby acknowledge and agree that the services rendered by Employee to Employer, the information disclosed to Employee during and
by virtue of Employee’s employment, and Employee’s commitments and obligations to Employer and its Affiliates herein are of a special, unique and extraordinary character, and that the breach of any provision of this Agreement by Employee
will cause Employer irreparable injury and damage, and consequently the Employer shall be entitled to, in addition to all other remedies available to it, injunctive and equitable relief to prevent a breach of Sections 7, 8, 9, 11 and 12 of this
Agreement and to secure the enforcement of this Agreement. 
  
 B.
Except as provided in Section 10.A., the parties agree to submit to final and binding arbitration any dispute, claim or controversy arising between Employee and Employer concerning (1) termination of employment, (2) loss of promotion, (3) sexual or
other harassment, (4) failure to accommodate a disability or (5) an intentional tort, and waive their right to sue in court and have such claims decided by a judge or jury. Claims subject to arbitration on these five subjects include allegations of
unlawful discrimination based on race, sex, religion, age, national origin, disability, and retaliation and any other claim of a violation of a right created or protected by local, state, or federal law. This Agreement does not limit Employee’s
right to file a charge with or to assist any administrative agency, including the Equal Employment Opportunity Commission. 
  
 (i) This agreement to arbitrate and any resulting arbitration award are enforceable under and subject to the Federal Arbitration Act, 9
U.S.C. § 1 et seq. (“FAA”). If the FAA is held not to apply for any reason then Ohio Revised Code Chapter 2711 regarding the enforceability of arbitration agreements and awards will govern this Agreement and the arbitration award.

  

 4 

 (ii) (a) All of a party’s claims must be presented at a single arbitration hearing.
Any claim not raised at the arbitration hearing is waived and released. The arbitration hearing will take place in Cincinnati, Ohio. 
  
 (b) The arbitration process will be governed by the National Rules for the Resolution of Employment Disputes of the American Arbitration
Association (“AAA”) except to the extent they are modified by this Agreement. 
  
 (c) Employee has had an opportunity to review the AAA rules and the requirements that Employee must pay a filing fee (which the Employer
has agreed to split on an equal basis). 
  
 (d)
The arbitrator will be selected from a panel of arbitrators chosen by the AAA in White Plains, New York, the arbitrators from such panel being those who are also members of AAA’s labor-management panel and who have at least fifteen years of
experience as an arbitrator. After the filing of a Request for Arbitration, the AAA will send simultaneously to Employer and Employee an identical list of names of five persons chosen from the panel. Each party will have 10 days from the transmittal
date in which to strike up to two names, number the remaining names in order of preference and return the list to the AAA. 
  
 (e) Any pre-hearing disputes will be presented to the arbitrator for expeditious, final and binding resolution. 
  
 (f) The award of the arbitrator will be in writing and will
set forth each issue considered and the arbitrator’s finding of fact and conclusions of law as to each such issue. 
  
 (g) The remedy and relief that may be granted by the arbitrator to Employee are limited to lost wages, benefits, cease and desist and
affirmative relief, compensatory, liquidated and punitive damages and reasonable attorney’s fees, and will not include reinstatement or promotion. If the arbitrator would have awarded reinstatement or promotion, but for the prohibition in this
Agreement, the arbitrator may award front pay. Employer will pay the arbitrator’s fees and expenses. The arbitrator may assess to either party, or split, the administrative expenses and the cost of the transcript, if any, in accordance with the
arbitrator’s determination of the merits of each party’s position, but each party will bear any cost for its witnesses and proof. 
  
 (h) Employer and Employee recognize that a primary benefit each derives from arbitration is avoiding the delay and costs normally
associated with litigation. Therefore, neither party will be entitled to conduct any discovery prior to the arbitration hearing except that: (i) Employer will furnish Employee with copies of all non-privileged documents in Employee’s personnel
file; (ii) if the claim is for discharge, Employee will furnish Employer with records of earnings and benefits relating to Employee’s subsequent employment (including self-employment) and all documents relating to Employee’s efforts to
obtain subsequent employment; (iii) the parties will exchange copies of all documents they intend to introduce as evidence at the 

  

 5 

 
arbitration hearing at least 10 days prior to such hearing; (iv) Employee will be allowed (at Employee’s expense) to take the depositions, for a period
not to exceed four hours each, of two representatives of Employer, and Employer will be allowed (at its expense) to depose Employee for a period not to exceed four hours; and (v) Employer or Employee may ask the arbitrator to grant additional
discovery to the extent permitted by AAA rules upon a showing that such discovery is necessary. 
  
 (i) Nothing herein will prevent either party from taking the deposition of any witness where the sole purpose for taking the deposition is
to use the deposition in lieu of the witness testifying at the hearing and the witness is, in good faith, unavailable to testify in person at the hearing due to poor health, residency and employment more than 50 miles from the hearing site,
conflicting travel plans or other comparable reason. 
  
 (iii) Arbitration must be requested in writing no later than 6 months from the date of the party’s knowledge of the matter disputed by the claim. A party’s failure to initiate arbitration within the time limits herein will be
considered a waiver and release by that party with respect to any claim subject to arbitration under this Agreement. 
  
 (iv) Employer and Employee consent that judgment upon the arbitration award may be entered in any federal or state court that has
jurisdiction. 
  
 (v) Except as provided in
Section 10.A., neither party will commence or pursue any litigation on any claim that is or was subject to arbitration under this Agreement. 
  
 (vi) All aspects of any arbitration procedure under this Agreement, including the hearing and the record of the proceedings, are
confidential and will not be open to the public, except to the extent the parties agree otherwise in writing, or as may be appropriate in any subsequent proceedings between the parties, or as may otherwise be appropriate in response to a
governmental agency or legal process. 
  
 11. Covenant Not to Compete. For
purposes of this Section 11, the term “Employer” shall mean, collectively, Employer and each of its Affiliates. During Employee’s employment by Employer and for a period of two-years following termination of Employee’s employment
with Employer for any reason Employee will not engage in any business offering services related to Employer’s then existing business or the products or services being researched or developed by Employer at the time of termination, whether as a
principal, partner, joint venturer, agent, employee, salesperson, consultant, director or officer, where such position would involve Employee (i) in any business activity in competition with Employer; (ii) in any position with any customer of
Employer where such position relates to the services that Employer does or did provide to such customer; (iii) in any business that provides billing and/or billing related systems and/or services to third parties (including wireless, wireline, cable
and other communication businesses); (iv) in any business that provides outsourced customer management services (including but not limited to product information or technical support, customer retention, sales or account management, and/or human
resources and benefits administration); or (v) in any business that provides employee care services (including but not limited to human resources and 

  

 6 

 
employee benefits consulting). This restriction will be limited to the geographical area where Employer is doing business at the time of termination of
Employee’s employment. 
  
 During Employee’s employment
by Employer and for a period of two-years following termination of Employee’s employment with Employer for any reason Employee will not (except as a private consumer), directly or indirectly, or through any person or entity, divert, call on,
contact, solicit, or communicate with (i) any of Employer’s customers from which Employer generated revenue during the two years preceding the termination of Employee’s employment or (ii) any prospective customers identified by Employer
during the two-year period prior to the termination of Employee’s employment. 
  
 During Employee’s employment by Employer and for a period of three years after the termination of Employee’s employment with Employer, Employee will not, directly or indirectly, induce or seek to induce, any
employee of Employer to terminate his or her employment relationship with Employer. 
  
 12. Goodwill. Employee will not disparage or act in any manner that may damage the business of Employer or any of its Affiliates or that would adversely affect the goodwill, reputation and business relationships of Employer or any of
its Affiliates with the public generally, or with any of their customers, suppliers or employees. Employer will not disparage Employee. 
  
 13. Termination. 
  
 A. (i) Employer or Employee may terminate this Agreement upon Employee’s failure or inability to perform the services required hereunder because of
any physical or mental infirmity for which Employee receives disability benefits under any disability benefit plans made available to Employee by Employer (the “Disability Plans”), over a period of one hundred twenty consecutive working
days during any twelve consecutive month period (a “Terminating Disability”). 
  
 (ii) If Employer or Employee elects to terminate this Agreement in the event of a Terminating Disability, such termination shall be
effective immediately upon the giving of written notice by the terminating party to the other. 
  
 (iii) Upon termination of this Agreement on account of Terminating Disability, Employer shall pay Employee Employee’s accrued
compensation hereunder, whether Base Salary, Annual Incentive Bonus or otherwise (subject to offset for any amounts received pursuant to the Disability Plans), to the date of termination. For as long as such Terminating Disability may exist,
Employee shall continue to be an employee of Employer for all other purposes and Employer shall provide Employee with disability benefits and all other benefits according to the provisions of the Disability Plans and any other Employer plans in
which Employee is then participating. 
  

 7 

 (iv) If the parties elect not to terminate this Agreement upon an event of a Terminating
Disability and Employee returns to active employment with Employer prior to such a termination, or if such disability exists for less than one hundred twenty consecutive working days, the provisions of this Agreement shall remain in full force and
effect. 
  
 B. This Agreement terminates immediately and
automatically on the death of the Employee, provided, however, that the Employee’s estate shall be paid Employee’s accrued compensation hereunder, whether Base Salary, Annual Incentive Bonus or otherwise, to the date of death. 

 
 C. Employer may terminate this Agreement immediately, upon written notice
to Employee, for Cause. For purposes of this Agreement, Employer shall have “Cause” to terminate this Agreement only if Employer’s Board of Directors determines that there has been fraud, misappropriation, embezzlement, commission of
a felony or an act of moral turpitude on the part of Employee. 
  
 D. Employer may terminate this Agreement immediately, upon written notice to Employee, for any reason other than those set forth in Sections 13.A., B. and C.; provided, however, that Employer shall have no right to terminate under this
Section 13.D. within two years after a Change in Control. In the event of a termination by Employer under this Section 13.D. or a constructive termination by Employer without Cause, Employer shall pay Employee an amount equal to the greater of (i)
two times the sum of the annual Base Salary rate in effect at the time of termination plus the Annual Incentive Bonus target in effect at the time of termination or (ii) if the Current Term is longer than two years, the sum of the Base Salary for
the remainder of the Current Term (at the rate in effect at the time of termination) plus the Annual Incentive Bonus targets (at the amount in effect at the time of termination) for each calendar year commencing or ending during the remainder of the
Current Term (subject to proration in the case of any calendar year ending after the Current Term). For the remainder of the Current Term, Employer shall continue to provide Employee with medical, dental, vision and life insurance coverage
comparable to the medical, dental, vision and life insurance coverage in effect for Employee immediately prior to the termination; and, to the extent that Employee would have been eligible for any post-retirement medical, dental, vision or life
insurance benefits from Employer if Employee had continued in employment through the end of the Current Term, Employer shall provide such post-retirement benefits to Employee after the end of the Current Term. For purposes of any restricted stock
grant(s) outstanding immediately prior to the termination, Employee’s employment with Employer shall not be deemed to have terminated until the end of the Current Term. For purposes of any stock option(s) outstanding immediately prior to the
termination, Employee’s employment with Employer shall not be deemed to have terminated until the end of the Current Term; that is, such stock option(s) shall become exercisable on the exercise dates otherwise specified in the stock option
agreement that occur on or prior to the end of the Current Term and may continue to be exercised until the end of the Current Term. In addition, Employee shall be entitled to receive, as soon as practicable after termination, an amount equal to the
sum of (i) any forfeitable benefits under any qualified or nonqualified pension, profit sharing, 401(k) or deferred compensation plan of Employer or any Affiliate which would have vested prior to the end of the Current Term if Employee’s

  

 8 

 
employment had not terminated plus (ii) if Employee is participating in a qualified or nonqualified defined benefit plan of Employer or any Affiliate at the
time of termination, an amount equal to the present value of the additional vested benefits which would have accrued for Employee under such plan if Employee’s employment had not terminated prior to the end of the Current Term and if
Employee’s annual Base Salary and Annual Incentive Bonus target had neither increased nor decreased after the termination. For purposes of this Section 13.D., “Current Term” means the longer of (i) the two year period beginning at the
time of termination or (ii) the unexpired term of this Agreement at the time of the termination, determined as provided in Section 2 but assuming that there is no automatic extension of the Agreement term after the termination. For purposes of this
Section 13.D. and Section 13.E., “Change in Control” means a change in control as defined in Employer’s 1998 Long Term Incentive Plan. In order to receive the payments and benefits set forth in this Section 13.D., Employee must first
execute a separation agreement and release of all claims in a form suitable to Employer. 
  
 E. This Agreement shall terminate automatically in the event that there is a Change in Control and either (i) Employee elects to resign within 90 days after the Change in Control or (ii) Employee’s employment
with Employer is actually or constructively terminated by Employer within two years after the Change in Control for any reason other than those set forth in Sections 13.A., B. and C. For purposes of the preceding sentence, a “constructive”
termination of Employee’s employment shall be deemed to have occurred if, without Employee’s consent, there is a material reduction in Employee’s authority or responsibilities or if there is a reduction in Employee’s Base Salary
or Annual Incentive Bonus target from the amount in effect immediately prior to the Change in Control or if Employee is required by Employer to relocate from the city where Employee is residing immediately prior to the Change in Control. In the
event of a termination under this Section 13.E., Employer shall pay Employee an amount equal to three times the sum of the annual Base Salary rate in effect at the time of termination plus the Annual Incentive Bonus target in effect at the time of
termination, all stock options shall become immediately exercisable (and Employee shall be afforded the opportunity to exercise them), the restrictions applicable to all restricted stock shall lapse and any long term awards shall be paid out at
target. For the remainder of the Current Term, Employer shall continue to provide Employee with medical, dental, vision and life insurance coverage comparable to the medical, dental, vision and life insurance coverage in effect for Employee
immediately prior to the termination; and, to the extent that Employee would have been eligible for any post-retirement medical, dental, vision or life insurance benefits from Employer if Employee had continued in employment through the end of the
Current Term, Employer shall provide such post-retirement benefits to Employee after the end of the Current Term. Employee’s accrued benefit under any nonqualified pension or deferred compensation plan maintained by Employer or any Affiliate
shall become immediately vested and nonforfeitable and Employee also shall be entitled to receive a payment equal to the sum of (i) any forfeitable benefits under any qualified pension or profit sharing or 401(k) plan maintained by Employer or any
Affiliate plus (ii) if Employee is participating in a qualified or nonqualified defined benefit plan of Employer or any Affiliate at the time of termination, an amount equal to the present value of the additional benefits which would have accrued
for Employee under such plan if Employee’s employment had not terminated prior to the end of the Current Term and if Employee’s annual Base Salary and Annual Incentive Bonus target had neither increased nor decreased after the termination.
Finally, 

  

 9 

 
to the extent that Employee is deemed to have received an excess parachute payment by reason of the Change in Control, Employer shall pay Employee an
additional sum sufficient to pay (i) any taxes imposed under section 4999 of the Code plus (ii) any federal, state and local taxes resulting from the payment of the amount called for under clause (i) of this sentence. For purposes of this Section
13.E., “Current Term” means the longer of (i) the three year period beginning at the time of termination or (ii) the unexpired term of this Agreement at the time of the termination, determined as provided in Section 2 but assuming that
there is no automatic extension of the Agreement term after the termination. 
  
 F. Employee may resign upon 60 days’ prior written notice to Employer. In the event of a resignation under this Section 13.F., this Agreement shall terminate and Employee shall be entitled to receive
Employee’s accrued compensation and benefits, including accrued Base Salary, through the date of termination. 
  
 G. Employee may retire (i) upon six months’ prior written notice to Employer at any time after Employee has attained age 55 and completed at least
ten years of service with Employer and its Affiliates or (ii) on such earlier date as may be approved by the Chairman, President and CEO of Employer. In the event of a retirement under this Section 13.G., this Agreement shall terminate and Employee
shall be entitled to receive Employee’s accrued compensation and benefits, including accrued Base Salary, through the date of termination. In addition, Employee shall be entitled to receive any compensation or benefits made available to retiree
under Employer’s standard policies and programs, including retiree medical and life insurance benefits, a prorated Annual Incentive Bonus for the year of termination and the right to exercise options after retirement. 
  
 H. Employer and Employee may mutually agree to terminate this Agreement at
any time under terms and conditions that, in the aggregate, are no more favorable than the terms and conditions described in Section 13.D. 
  
 I. Upon termination of this Agreement as a result of an event of termination described in this Section 13 and except for Employer’s payment of the
required payments under this Section 13 (including any Base Salary accrued through the date of termination, any Annual Incentive Bonus earned for the year preceding the year in which the termination occurs and any nonforfeitable amounts payable
under any employee plan), all further compensation under this Agreement shall terminate. 
  
 J. The termination of this Agreement shall not amend, alter or modify the rights and obligations of the parties under Sections 7, 8, 9, 10, 11, and 12 hereof, the terms of which shall survive the termination of this
Agreement. 
  
 14. Assignment. As this is an agreement for personal
services involving a relation of confidence and a trust between Employer and Employee, all rights and duties of Employee arising under this Agreement, and the Agreement itself, are non-assignable by Employee. 
  

 10 

 15. Notices. Any notice required or permitted to be given under this Agreement shall be sufficient, if in writing,
and if delivered personally or by certified mail to Employee at Employee’s place of residence as then recorded on the books of Employer or to Employer at its principal office. 
  
 16. Waiver. No waiver or modification of this Agreement or the terms contained herein shall be valid unless in writing and duly
executed by the party to be charged therewith. The waiver by any party hereto of a breach of any provision of this Agreement by the other party shall not operate or be construed as a waiver of any subsequent breach by such party. 
  
 17. Governing Law. This agreement shall be governed by the laws of the State of Ohio,
without giving effect to any conflict of law provisions. 
  
 18. Entire
Agreement. This Agreement contains the entire agreement of the parties with respect to Employee’s employment by Employer. There are no other contracts, agreements or understandings, whether oral or written, existing between them except as
contained or referred to in this Agreement. 
  
 19. Severability. In case
any one or more of the provisions of this Agreement is held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or other enforceability shall not affect any other provisions hereof, and this Agreement shall be
construed as if such invalid, illegal, or unenforceable provisions have never been contained herein. 
  
 20. Successors and Assigns. Subject to the requirements of Paragraph 14 above, this Agreement shall be binding upon Employee, Employer and Employer’s successors and assigns. 
  
 21. Confidentiality of Agreement Terms. The terms of this Agreement shall be held in
strict confidence by Employee and shall not be disclosed by Employee to anyone other than Employee’s spouse, Employee’s legal counsel, and Employee’s other advisors, unless required by law. Further, except as provided in the preceding
sentence, Employee shall not reveal the existence of this Agreement or discuss its terms with any person (including but not limited to any employee of Employer or its Affiliates) without the express authorization of the Chairman and CEO of Employer.
To the extent that the terms of this Agreement have been disclosed by Employer, in a public filing or otherwise, the confidentiality requirements of this Section 21 shall no longer apply to such terms. 
  

 11 

 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed as of the day and
year first above written. 
  

			
	 CONVERGYS CORPORATION

		
	By:	 	 /s/  JAMES F. ORR

	 	 	

  

			
	EARL SHANKS
		
	By:	 	 /s/  EARL C. SHANKS

	 	 	

	 	 	 

  

 12 

 Attachment A 
  
 EMPLOYEE BENEFITS 
  

			
	 Legal/Financial/Insurance Allowance
	  	$7,500 per calendar year
	 Automobile Allowance
	  	$1,065 per month
	 Cellular Telephone
	  	Yes
	 Lap Top
	  	Yes
	 Parking
	  	Yes
	 401(k) and Executive Deferred Compensation Plans
	  	Yes
	 Short Term Disability Supplement
	  	Yes
	 Annual Executive Physical
	  	Yes
	 Paid Time Off
	  	32 days per calendar year
	 Holidays
	  	For 2003, New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and day after, Christmas Day
	 Business Club Membership
	  	Yes

  
 Note: Paid time off and holidays are
pro-rated for partial year. 
  

 13

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