Document:

<PAGE>   1

EXHIBIT 10.49

[*] Confidential treatment has been requested for the information indicated
pursuant to Rule 24b-2 of the Securities Exchange Act of 1934, as amended.
The copy on file as an exhibit omits the information subject to the
confidentiality request. Such omitted information has been filed separately
with the Commission.

                                                                CableData, Inc.
                                                                On/Line Op & Lic
                                                                Corp No. 027-00
                                                                        -------
                                                                MSO Code   ZKN
                                                                        -------
                                                                Rev. 14 (09/97)

                     ON/LINE OPERATING & LICENSE AGREEMENT

                                    between

                                CABLEDATA, INC.

                            2969 Prospect Park Drive

                        Rancho Cordova, California 95670

                                      and

Customer   KNOLOGY HOLDINGS, INC.
        ------------------------------------------------------------------------

Principal Office Address   312 WEST 8TH STREET
                        --------------------------------------------------------

City   WEST POINT                                    State   GA     Zip  31833
    -------------------------------------------------      ---------    --------

CableData, Inc. (hereinafter called "CableData"), a California corporation,
agrees to provide Customer and Customer agrees to subscribe exclusively to the
services and products offered through CableData's proprietary DDP FINANCIALS
AND ON/LINE APPLICATIONS SOFTWARE (hereinafter collectively call "Software")
and the constituent Software, products and services (hereinafter individually
called "Product" and collectively call "Products") for all Customer Cable
Systems listed in Attachment A, subject to the following terms and conditions:

1.       TERM OF AGREEMENT

         1.1  The initial term of this Agreement shall be for a period of sixty
              (60) months, commencing on the date of full execution of this
              Agreement. After the initial term, this Agreement shall be
              automatically renewed for one (1) year periods unless either
              party hereto provides to the other written notice of intent not
              to renew at least one hundred eighty (180) days prior to the
              expiration date of the initial term or succeeding terms, if any.

2.       LICENSE

         2.1  For each Software Product requested by Customer, CableData grants
              to Customer a non-exclusive, nontransferable license, without
              right of sublicense, to use, perform, or execute such Product or
              portions thereof solely for Customer's own use at the Computer
              Facilities or Remote Sites designated in Attachment A of this
              Agreement. Customer may, at its option from time to time by giving
              CableData prior notice, request to add new Computer Facilities,
              Remote Sites, or Products and services; CableData may then add
              such new sites to Attachment A and such Products and services and
              the prices therefor to Attachment B.

         2.2  Any use of the Product at other than the designated installation
              address(es) set forth in Attachment A will require the extension
              of the licenses herein granted for each additional installation
              address. Such extension(s) shall be made by amendment to
              Attachment A upon written request by Customer and approval by
              CableData of the additional installation address(es), which
              approval shall not be unreasonably withheld. If Customer
              temporarily is unable to use the Product at the designated
              Computer Facility or Remote Site because of conditions beyond
              Customer's control, the affected license may be temporarily
              extended, upon prior approval by CableData, to permit Customer to
              use the Product at another designated Computer Facility.

                                      -1-
<PAGE>   2
         2.3  The license granted herein for each Product specified in
              Attachment B shall be effective on the installation date of, or
              conversion date to, the Product and shall continue through the end
              of the term, including any renewal terms as set forth in Paragraph
              1.1, subject to the provisions of Section 12 and 19.

         2.4  THIS AGREEMENT COVERS CABLEDATA'S APPLICATIONS SOFTWARE AND DOES
              NOT COVER COMPUTER OPERATING SYSTEM SOFTWARE. NO WARRANTY, EXPRESS
              OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTY OF
              MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE WITH
              RESPECT TO TANDEM OR OTHER OPERATING SYSTEM SOFTWARE. WITH RESPECT
              TO ANY TANDEM SOFTWARE PROVIDED TO CUSTOMER BY CABLEDATA, CUSTOMER
              IS EXPRESSLY BOUND BY THE TANDEM SUBLICENSE TERMS AND CONDITIONS
              ATTACHED HERETO.

     3.  PRE-CONVERSION TRAINING

         3.1  CableData will provide the standard initial training program for
              Customer's employees at CableData's Education Center. The initial
              training is included in the Conversion Fee and will consist of the
              following classes required by CableData, or such other classes as
              CableData may require in connection with the initial conversion to
              CableData's Software: Fundamentals, System Management, Special
              Money Processing, On-line Reports, DDP Financial Parameters, DDP
              Financial Reports and, if applicable, Operations. The standard
              initial training program will be provided as part of the
              Conversion Fee to no more than two (2) of Customer's employees per
              class and must be completed no later than four (4) months after
              Customer's first bills on CableData. Equipment and materials used
              in the instruction are provided by CableData.

         3.2  Customer is responsible for all transportation to and from
              CableData's Education Center, lodging and food for Customer's
              employees that attend the CableData training.

         3.3  Customer agrees to send qualified employees who will be
              fulfilling System-related job roles to those classes designed for
              their job roles before the conversion, in accordance with the job
              roles and the required classes defined by CableData. In the event
              the employee does not fulfill the requirements of the class,
              Customer agrees to provide a replacement and said replacement
              will attend the required class(es) before conversion.

     4.  CONVERSION TO THE SOFTWARE

         4.1  For Exclusive systems, CableData will install the Software
              Products requested by Customer on Customer's equipment in
              consideration of Customer's payment of the relevant conversion fee
              and reasonable travel and expense reimbursement. For Inclusive
              systems, Software Products are installed on CableData equipment.

         4.2  CableData will provide, at time of conversion, a standard on-site
              orientation program for Customer's employees at the designated
              Computer Facility(ies) as set forth in Attachment A. The on-site
              orientation is included in the Conversion Fee. In the event
              Customer requests on-site training at Remote Sites, such
              additional training will be provided at then current price.

         4.3  CableData will convert Customer's data and initialize data on the
              Software. In the event data is not in a defined computer format
              and available on magnetic tape, 9-track 1600/6250 bpi, then an
              additional charge is applicable. CableData's services to convert
              and initialize Customer's data shall include all reasonable
              actions necessary to make such data compatible with the Software
              and the Product, including reformatting of such data if needed.

         4.4  CableData will provide one complete set of reference
              documentation at no charge. Customer can purchase additional
              copies at then current prices.

                                      -2-

<PAGE>   3
     5.  CABLEDATA'S CUSTOMER SUPPORT FOR CABLEDATA APPLICATIONS SOFTWARE

         5.1  CableData will provide telephone Software support for Customer
              for the duration of this Agreement.

         5.2  Customer support telephone calls to CableData's service center
              will be handled immediately or returned within sixty (60) minutes
              by a qualified CableData employee. Customer must provide
              qualified individuals in Customer's Cable System(s) who have
              attended CableData's relevant classes, with whom CableData will
              deal. Customer will be required to maintain a level of expertise
              to properly utilize the Software during the term of this
              Agreement.

         5.3  Excluded from Software support under this Agreement for Exclusive
              systems are (a) operational procedures for loading and shutting
              down the computer system; (b) setting computer operating system
              command parameters; (c) nightly procedures for database backup and
              file maintenance; (d) defining whether any problems are hardware
              or Software-based; (e) database recovery necessitated by an
              operating system software or operational problem; (f) balancing
              file allocation and disk space management; (g) operational
              procedures to support lockbox, cutoff, and Transmit-X; and (h)
              conducting performance analysis of the computer system. These
              operational support services are available at CableData's then
              current prices.

         5.4  The telephone Software support provided under this Agreement
              covers only CableData applications Software licensed hereunder
              and does not include support of any computer operating system
              software (such as Tandem's operating software).

     6.  USE OF THE SOFTWARE BY CUSTOMER

         6.1  Customer will be responsible for determining the appropriate uses
              to be made of the Products and establishing the features through
              the setting of Product parameters.

         6.2  Customer will utilize the Software as set forth in the Software
              documentation.

         6.3  Customer is not authorized to make modifications to the Software.
              Should Customer make such modifications, CableData will not be
              responsible for repair of database, support of any Software as
              modified, or for the compatibility of such modified Software with
              any equipment, with the unmodified Software or with any future
              Software releases.

         6.4  CableData is not responsible for any changes to Customer's
              database caused by Customer or any third party. Any repair or
              regeneration of database damaged by Customer or third party will
              be undertaken by CableData upon request at CableData's
              then-current rates, but CableData does not warrant that such
              repair or regeneration will be successful.

     7.  ON-GOING TRAINING

         7.1  Customer can purchase additional instruction at then current
              prices for all classes taught at CableData's Education Center.
              Customer can also purchase customized on-site training at then
              current prices. Customer is responsible for all transportation to
              and from CableData's Education Center, lodging and food for
              Customer's employees that attend the CableData training.

     8.  CHANGES TO THE SOFTWARE BY CABLEDATA

         8.1  CableData reserves the right to make changes, updates and
              enhancements to the existing Software as determined by
              developments in the industry. CableData may modify its charges to
              Customer to reflect the new services, updates and enhancements
              and the cost thereof. It is understood that Customer shall not,
              without its prior written approval, be obligated to convert to
              such modified Product if such conversion would substantially
              increase Customer's obligations under this Agreement.

                                      -3-

<PAGE>   4
         8.2  CableData may, during the term of this Agreement, add new
              Products at prices to be published at the time of introduction.
              Customer may elect such new Products as set forth in Section 2.

         8.3  CableData is not responsible for the inability of any software or
              other product purchased or licensed from third parties to
              function because of changes to CableData Software.

         8.4  At Customer's request, custom modification to the Software will
              be made by CableData at the discretion of CableData and at
              Customer's expense. Such custom modifications shall belong
              exclusively to CableData. If such modification(s) increases
              CableData's processing costs, Customer agrees that the prices for
              the Products may be increased because of such modification(s).

         8.5  Customer agrees that CableData will have the right to levy
              charges for services resulting from Customer's modification of
              the Software or for Customer's failure to utilize current
              procedures.

         8.6  CUSTOMER AGREES THAT CABLEDATA WILL HAVE THE RIGHT TO LEVY A
              SOFTWARE SUPPORT SURCHARGE (ADDITIONAL CHARGE) IN THE EVENT
              CUSTOMER IS TWO OR MORE MAJOR SOFTWARE RELEASES BEHIND THE
              CURRENT SOFTWARE RELEASE. As used herein, a "Major Software
              Release" means release by CableData to its customer base of a
              version of the Software which contains (i) a major revision in
              database structure or design; or (ii) modification of more than
              50 application programs; or (iii) changes made pursuant to 100 or
              more SARs (Software Assistance Requests) or DCRs (Database Change
              Requests); or (iv) addition or modification of two or more major
              components or schemes (i.e. rate codes, collections).

     9.  DATA PROCESSING, REPORTS AND STATEMENT PRODUCTION SERVICES

         9.1  WITHIN THIRTY (30) DAYS OF EXECUTION OF THIS AGREEMENT, CUSTOMER
              MUST PROVIDE TO CABLEDATA A CUTOFF SCHEDULE AGREEABLE TO
              CABLEDATA FOR THE SUCCEEDING TWELVE (12) MONTH PERIOD FOR EACH
              CUSTOMER CABLE SYSTEM UNDER THIS AGREEMENT, AND CUSTOMER MUST
              UPDATE SUCH SCHEDULE(S) EACH NOVEMBER FOR THE FOLLOWING CALENDAR
              YEAR.

         9.2  Transmission of all data to and from CableData shall be via
              telecommunications (including, but not limited to Transmit-X) or
              shipment of tape(s) and shall be at Customer's expense.

         9.3  The normal turnaround time for a processing cycle of any file
              update at the billing facility used by CableData (International
              Billing Services, Inc.), defined as the elapsed time between the
              complete receipt of usable data transmission, or tape(s), and the
              return transmission of processed data, or tape(s), is an average
              of sixty (60) hours over twelve (12) consecutive processing
              cycles.

              Statement production will be completed within twenty-four (24)
              hours of the successful completion of the cycle update and
              transmission of processed data back to the customer and the
              approval to proceed with statement production by the customer.

         9.4  In the event Customer requests special processing, CableData may,
              at its discretion, increase this turnaround time by an additional
              twenty-four (24) to forty-eight (48) hours. In no event should
              turnaround time exceed one hundred eight (108) hours except in
              the case of force majeure or delays caused by Customer.

         9.5  Customer reports and Customer billing statements and other
              products shall be provided in accordance with options selected by
              Customer.

                                      -4-

<PAGE>   5
10. PRICE

         10.1     The Price Schedule for utilizing the Software and Products
                  selected by Customer is set forth in Attachment B. Such prices
                  (exclusive of any discounts) shall be subject to increase upon
                  forty-five (45) days' prior notice, provided however that the
                  percentage of such increase or increases shall not exceed the
                  percentage increase in the Consumer Price Index for All Urban
                  Consumers (CPI-U) published by the U.S. Department of Labor
                  (a) from the date of last general price increase upon which
                  the prices in Attachment B were based (b) to the date of price
                  increase under this Agreement. Prices for all CableData
                  products and services ordered and used by Customer but not set
                  forth in Attachment B shall be the prices in effect on the
                  date of use of the product or service, including any
                  adjustments to such prices that CableData may from time to
                  time make.

         10.2     Current prices for the paper component of forms and envelopes
                  are set forth in Attachment B. These prices will be adjusted
                  monthly to reflect fluctuations in the actual price index for
                  relevant paper products. The initial invoice will reflect
                  cumulative changes in paper prices from the date on which
                  Customer's contractual pricing was established, as set forth
                  in Attachment B (the "Base Date and Index(es)"), to the first
                  date of production of Customer's statements. On an ongoing
                  basis, each month's changes in paper pricing will be applied
                  to the following month's invoices.

                  Paper prices will increase or decrease on the basis of a
                  monthly aggregated index that reflects, on a weighted basis,
                  Customer's usage of paper products (i.e., forms and
                  envelopes). The index, which will be provided to CableData by
                  its statement production vendor, will compare weighted daily
                  averages of the appropriate indexes, based on the published
                  prices of the leading paper mills, to the weighted daily
                  averages for the preceding month. The applicable indexes for
                  forms and envelopes, and the relative weight given to each
                  index for the purpose of calculating the monthly aggregated
                  index, are set forth in Attachment B. In the event that there
                  is a change in the availability, or Customer's usage, of paper
                  products, CableData reserves the right to modify the indexes
                  to reflect such changed circumstances.

         10.3     In order to be eligible for Inclusive Bundled Price and
                  Inclusive Package Bundled Price, the Cable System must have
                  not less than 20,000 Subscribers.

         10.4     The following definitions are applicable to, and incorporated
                  in, Attachment B:
                  a.  "Computer Facility" means a single Customer cable property
                      location where the Processors are located.
                  b.  "Remote Site" means a Customer cable system(s) operating
                      by telecommunications from Customer's or CableData's
                      Computer Facility.
                  c.  "Corp(s)" means Customer cable system(s) identified by a
                      unique corp-city number as set forth in Attachment A.
                  d.  "Subscribers" or "Subs" means the number of historical
                      ledger records produced (including all active and inactive
                      subscribers with a balance or a transaction).
                  e.  "Update" means the processing of Customer's DDP Financials
                      master file for the purpose of updating some or all of the
                      Subscriber records on that master file.
                  f.  "Processor" means the central processing unit, memory and
                      addressable peripherals on which the Software functions.
                  g.  "Multiple System Operator" or "MSO" means a cable operator
                      owning or managing not less than four (4) cable systems
                      using CableData with an aggregate Subscriber count on
                      CableData in excess of one hundred thousand (100,000).

         10.5     Printing and graphics, inserts, supplies and other materials
                  and services not listed in Attachment B shall be available at
                  then current CableData prices. Said prices are subject to
                  change without notice. Customer may purchase such forms,
                  supplies, and materials from other vendors, provided materials
                  which impact the statement production process (including
                  inserts) or the Software meet CableData's reasonable
                  specifications necessary to ensure proper operation.

         10.6     Customer agrees that CableData will have the right to charge
                  in accordance with the CableData's then current prices for
                  special projects requested by Customer and performed for
                  Customer by CableData that are outside the scope of day-to-day
                  customer service.

                                      -5-
<PAGE>   6

11.      TAXES

         11.1  Customer shall pay, or reimburse, CableData for any tax or
               assessment, including but not limited to, all sales, use, rental,
               property, gross receipts, excise, or other taxes, duties, or
               charges imposed by any government body or agency or subdivision
               thereof (collectively "governmental body") by virtue of
               CableData's sale of tangible or intangible property or the
               provision of services pursuant to the terms of this Agreement.
               Customer shall pay to CableData appropriate governmental
               body, as the case may be, such tax or assessment within thirty
               (30) calendar days of the date of the invoice by CableData or the
               date on which Customer received notice of such requirement from
               the applicable governmental body, whichever is earlier. Customer
               shall be responsible for any fines, penalties, or interest
               assessed if such charges are the result of actions taken by
               CableData at the written direction of the Customer.

         11.2  Notwithstanding the provisions of Section 11.1, Customer shall
               not be responsible for paying or reimbursing CableData for
               corporate franchise tax, capital tax, net worth tax, or taxes
               measured by reference to CableData's net income.

12.      PAYMENT TERMS

         12.1  CableData shall invoice Customer monthly for services and
               products, postage prepayment, taxes and other charges. Postage
               prepayment will be billed as set forth in Section 13. All other
               fees and charges for products and services, unless otherwise
               noted, shall be billed in arrears.

         12.2  Standard payment terms are net cash, without discount, due and
               payable within thirty (30) days from the date of the invoice. In
               the event that Customer does not render full payment of all
               undisputed amounts within thirty (30) days of the date payable,
               CableData may, after notifying Customer, cease any and all
               services until such account is brought to current status.

         12.3  If Customer fails to pay any charges when due and payable,
               Customer agrees that CableData will have the right to invoice
               and Customer will pay a late payment service charge of 1.5
               percent per month, but not in excess of the lawful maximum, on
               the past due balance, excluding bona fide disputed charges.

         12.4  In the event that Customer should dispute a particular charge,
               Customer will notify CableData's Accounting Department in
               writing of the disputed charge and the reason of the dispute.
               CableData will attempt to resolve such dispute as soon as
               possible. In all events, Customer is obligated to pay all
               undisputed charges on each invoice when due. Charges not
               disputed by Customer in writing within three (3) months of
               invoice date shall be final and non-disputable.

13.      POSTAGE

         13.1  Customer agrees to prepay Customer's postage for billing
               statements no later than one (1) week prior to Customer's cutt
               off date. Customer shall remit to CablaData an amount equal to
               the number of Customer's current month Subscribers multiplied by
               an average postage rate. This amount will be adjusted to actual
               postage on the following month's invoice. This amount will be
               indicated on the postage invoice mailed to Customer at least
               fifteen (15) days prior to the due date. In the event Customer
               does not prepay postage, as set forth above, CableData reserves
               the right to hold Customer's billing statements until sufficient
               postage prepayment is received.

         13.2  In the event of an increase in U.S. postage rates, postage
               prepayment shall be increased by the amount of such postage rate
               increase.

         13.3  Customer's postage payments may be subject to audit by the U.S.
               Postal Service. In the event that such an audit reveals a
               discrepancy between amounts paid and amounts actually due for
               postage, Customer will reimburse CableData for any payment
               deficiencies for which it is liable ad CableData will refund any
               excess payments due to Customer.

                                      -6-
<PAGE>   7
14. NON-DISCLOSURE OBLIGATIONS

         14.1     CableData agrees that all information disclosed by Customer
                  during performance of this Agreement shall be considered
                  proprietary, to be held in confidence and used only in
                  performance of this Agreement. No information provided by
                  Customer under this Agreement shall be duplicated or
                  furnished to another party without prior written consent of
                  Customer except as required by law. CableData will exercise
                  the same standard of care to protect Customer's proprietary
                  data as is used to protect its own proprietary data from
                  unauthorized disclosure.

         14.2     Customer understands the proprietary nature of the Software
                  designed and developed solely by CableData. Customer agrees
                  to exercise similar care to prevent unauthorized disclosure
                  of any information that could be injurious to the business
                  operations and welfare of CableData. Customer further
                  acknowledges that the Software and Products of CableData
                  are provided in confidence and are trade secrets of
                  CableData and will be so protected by Customer. Customer
                  agrees to maintain the Products in confidence and not to
                  disclose any portion of the Products to any third party,
                  and to utilize its best efforts to protect the contents of
                  the Products or any part thereof from unauthorized
                  disclosure by its agents, employees or representatives.
                  Customer agrees to take appropriate action, by notice to
                  its employees and all others who are permitted access to
                  the Products, to satisfy its obligations under this
                  Agreement.

15. TITLE

         15.1     Customer recognizes and agrees that, during the term of
                  this Agreement and thereafter, title to, ownership of, and
                  all proprietary and intellectual property rights in the
                  Products licensed under this Agreement, and all copies and
                  derivative works thereof, will at all times remain in
                  CableData. Customer agrees to use the Products only as
                  provided in this Agreement. The existence of a copyright
                  notice shall not cause, or be construed as causing, a
                  Product to be a published copyrighted work or to be in the
                  public domain. Customer agrees that it will not make or
                  have made any more copies of the Products or any part(s)
                  thereof than are necessary for the use hereunder by
                  Customer and that it will cause such copies upon
                  reproduction to have the same copyright or proprietary
                  legends that appear on the Products or any part(s) thereof.
                  Customer recognizes that certain parts of the Products may
                  have been copyrighted by CableData or by third parties.
                  Customer agrees that it will affix to any and all
                  reproductions of those parts of the Products which are
                  copyrighted, the form of copyright notice indicated by
                  CableData and/or third parties.

16. LIMITATION OF REMEDY

         16.1     CableData agrees that it will maintain, in machine readable
                  form, in off-site premises, a duplicate copy of Customer's
                  master file as most recently updated, to enable
                  regeneration of the DDP Financials master file data in the
                  event of loss of such items due to machine failure, conduct
                  of CableData's employees, fire or other calamity at
                  CableData's International Billing Services facility.
                  Customers on Exclusive systems agree to maintain duplicate
                  backup tapes as provided for in the Software in the event
                  of loss of such items due to the reasons stated above.

         16.2     CableData's liability for loss of any Software data or
                  materials shall be limited to the replacement or
                  regeneration of the lost items by the method or means
                  deemed most suitable by CableData.

         16.3     Neither CableData nor Customer shall be considered in
                  default due to any failure in performance of this
                  Agreement, in accordance with its terms, should such
                  failure arise out of causes beyond their control and
                  without their fault or negligence.

         16.4     In the event of an error or omission, whether human or
                  mechanical, on the part of CableData or its employees,
                  CableData may elect to reprocess the data at no extra cost
                  to Customer to correct said error or omission. CableData's
                  liability to Customer for any losses or damages, direct or
                  indirect, arising out of this Agreement shall not exceed
                  the total amount billed or billable to Customer for the
                  performance of the particular task which gave rise to the
                  loss or damage. CableData shall not be liable for any
                  special or consequential damages in any event.

                                      -7-
<PAGE>   8
         16.5  EXCEPT AS PROVIDED IN THIS SECTION 16, NO WARRANTY, EXPRESS OR
               IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTY OR
               MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE
               WITH RESPECT TO THE PRODUCTS AND SERVICES PROVIDED HEREUNDER.

    17.  INSPECTION

         17.1  It is understood that Customer may inspect all work being
               performed under this Agreement to the extent practical at all
               reasonable times and places. However, it is also understood that
               such inspections by Customer shall not be performed in any way
               that shall unduly delay the work being performed. Reasonable
               facilities and assistance shall be provided for Customer's
               inspection if any inspection is made by Customer on the premises
               of CableData. Such facilities and assistance shall be provided
               without extra charge. However, should Customer perform
               inspection at a place other than the premises of CableData, such
               inspection shall be at the expense of Customer.

    18.  INFRINGEMENT

         18.1  CableData warrants that the Products and all components thereof,
               and their use in the manner contemplated by this Agreement, do
               not and will not infringe any United States patent or copyright.
               If any action is instituted against Customer based upon a claim
               that the Products or any component or use thereof infringe a
               United States patent or copyright, CableData shall, for and on
               behalf of Customer, defend and indemnify such action at
               CableData's expense, provided Customer promptly notifies
               CableData in writing of said action and CableData has sole
               control of the defense and any settlement negotiations.

               CableData shall have no liability to Customer for any
               infringement action or claim which is based upon or arises out
               of:

                 a. Any modification of the Products by Customer without the
                    express written permission of CableData; or

                 b. Any use of the Products in combination with any other
                    system, equipment or software which is not furnished by
                    CableData or approved by CableData in writing.

         18.2  If any action is instituted against CableData based upon a claim
               that any materials such as artwork or inserts provided by
               Customer to CableData infringe a United States patent, copyright
               or trademark, Customer shall, for and on behalf of CableData,
               defend and indemnify such action at Customer's expense, provided
               CableData promptly notifies Customer in writing of said action
               and Customer has sole control of the defense and any settlement
               negotiations.

     19. TERMINATION

         19.1  Notwithstanding any other provision herein, CableData will have
               the right to terminate this Agreement or all or any licenses
               granted herein if Customer fails to comply with any of its
               material obligations under this Agreement. Should CableData
               elect to exercise this right to terminate for nonperformance, it
               must be done in writing specifically setting forth those items
               of nonperformance. Customer will then have fifteen (15) days
               from receipt of notification to remedy the items of
               nonperformance. Should Customer fail to correct these items of
               nonperformance, then CableData shall have the right to enter
               upon Customer's premises to repossess and remove any
               CableData-owned or licensed Products. In addition, CableData's
               termination of this Agreement or such taking of possession shall
               be without prejudice to any other remedies CableData may have,
               including, without limitation, all remedies with respect to the
               unperformed balance of this Agreement; provided, however, that
               if Customer has not made payment of the fees or charges due
               hereunder and such nonpayment continues after thirty (30) days'
               prior written notice by CableData, CableData may then terminate
               this Agreement or any license granted herein.

                                      -8-

<PAGE>   9
         19.2     Upon expiration of the term (including any extensions thereof)
                  of this Agreement or upon the termination of this Agreement or
                  of any license granted hereunder for any reason, all rights of
                  Customer to use the Products will cease and Customer will
                  immediately (i) grant to CableData access to its business
                  premises and the Products and allow CableData to remove the
                  Products, (ii) purge all copies of all Products from all
                  computer processors or storage media on which customer has
                  installed or permitted others to install such Products, and
                  (iii) when requested by CableData, certify to CableData in
                  writing, signed by an officer of Customer, that all copies of
                  the Products have been returned to CableData or destroyed and
                  that no copy of any Product remains in Customer's possession
                  or under its control.

         19.3     CableData will, within ten (10) days after termination of this
                  Agreement, return Customer's most recent fixed master(s),
                  provided Customer has paid in full the fee for the fixed
                  master(s) and all outstanding monies owed. In the event there
                  are outstanding balance due, CableData may withhold master
                  file data until said balance are paid in full.

         19.4     Any termination pursuant to this Section 19 shall be in
                  writing to the address of the other party as indicated on the
                  first page of this Agreement or to such other address as the
                  other party may, by prior written notice, have specified.

20. GENERAL

         20.1     The parties agree that in the event it is necessary to employ
                  attorneys to enforce the terms of this Agreement, the
                  prevailing party in any lawsuit shall be entitled to an award
                  of reasonable attorneys' fees and court costs.

         20.2     This Agreement may not be assigned without prior written
                  mutual consent of Customer and Cable Data.

         20.3     this Agreement may be amended only by an instrument in
                  writing, executed by Customer and CableData.

         20.4     No failure on the part of either party to this Agreement to
                  exercise its rights hereunder shall be, or operate as, a
                  waiver, release or relinquishment of any rights or powers
                  conferred under this Agreement. No provision of this Agreement
                  shall be deemed waived, amended or modified unless such
                  waiver, amendment or modification is in writing and signed by
                  the party against whom it is sought to enforce the waiver,
                  amendment or modification.

         20.5     This Agreement will be governed in all respects by the laws of
                  the State of California and Customer hereby agrees to the
                  venue and jurisdiction of the courts in Sacramento,
                  California.

         20.6     The headings of the several paragraphs are for convenience of
                  reference only and are not intended to be part of, or affect
                  the meaning or interpretation of, this Agreement.

         20.7     This Agreement and Attachments represent the entire agreement
                  between the parties and supersede and replace all prior oral
                  and written proposals, communications and agreements with
                  regard to the subject matter hereof between Customer and
                  CableData.

         20.8     Section 14 (Nondisclosure), Section 15 (Title), and Section 16
                  (Limitation of Remedy) shall survive the termination of this
                  Agreement.

         20.9     Except for invoices and billing related communications, any
                  notice required or permitted to be given hereunder by either
                  party to the other shall be in writing and shall be deemed
                  given when addressed as set forth on the first page of this
                  Agreement to the attention of an officer of the party and (1)
                  hand delivered or (2) sent by facsimile transmission or (3)
                  sent by first class or certified, postage prepaid United
                  States Mail or (4) sent by overnight carrier (such as Federal
                  Express or DHL). If either party changes its address, it shall
                  so advise the other party in writing and any notice thereafter
                  required to be given shall be sent as specified herein to such
                  new address.

                                      -9-
<PAGE>   10
         20.10 Publicity.  CableData will draft a press release within two (2)
               weeks of the execution of this Agreement for distribution to the
               Business Wire and/or to domestic, international and local trade
               press and analysts, as deemed appropriate by CableData and its
               parent company USCS International, Inc. Customer agrees to
               cooperate in reviewing and releasing an approved version of the
               press release, with customer quote, to CableData or its PR agency
               within seventy-two (72) hours of its receipt by Customer.

         20.11 The individuals signing below represent that each is authorized
               to bind his or her party to this Agreement.

         20.12 The terms of this Agreement are valid until March 5, 1998.
               Failure of Customer to sign by such date will render these terms
               void.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the
date last set forth below.

KNOLOGY HOLDING, INC.                        CABLEDATA, INC.

By: /s/  James K. McCormick          By: /s/  Arthur O. Hawkins
   _______________________________       _______________________________

         James K. McCormick                   Arthur O. Hawkins
   _______________________________       _______________________________
           (typed name)                         (typed name)

         CFO & Secretary                      Vice President
    _______________________________      _____________________________
      (title-must be an officer)            (title-must be an officer)

         March 5, 1998                        March 18, 1998
    _______________________________      _______________________________
            (date)                                  (date)

                                     -10-

<PAGE>   11

                                                        Cabledata, Inc.
                                                        Date: March 5, 1998
                                                        Main Contract No. 027-00
                                                        MSO Code  ZKN

                     ON/LINE OPERATING & LICENSE AGREEMENT

                                  ATTACHMENT A

                CUSTOMER'S COMPUTER FACILITIES AND REMOTE SITES

Corp.            Primary/
No.:  027-00     Remote Site:  Primary     Exc/Inc:  Inclusive    TBOL/SQL:  SQL
     --------                  -------               ---------               ---

Scheduled Conversion
Date/Effective Date:    7-31-98         Current No. of Subscribers:  Call Center
                     --------------                                  -----------

Name:       KNOLOGY HOLDINGS, INC.
      --------------------------------------------------------------------------

Address:   312 WEST 8TH STREET
         -----------------------------------------------------------------------

City:     WEST POINT       County:    WEST POINT     State:    GA     Zip: 31833
      -----------------            -----------------        --------      ------

Corp.            Primary/
No.:  027-00     Remote Site:  Primary     Exc/Inc:  Inclusive    TBOL/SQL:  SQL
     --------                  -------               ---------               ---

Scheduled Conversion
Date/Effective Date:    7-31-98         Current No. of Subscribers:    21,000
                     --------------                                  -----------

Name:       KNOLOGY OF MONTGOMERY
      --------------------------------------------------------------------------

Address:   3173 TAYLOR ROAD
         -----------------------------------------------------------------------

City:     MONTGOMERY       County:    MONTGOMERY     State:    AL     Zip: 36116
      -----------------            -----------------        --------      ------

Corp.            Primary/
No.:  027-02     Remote Site:  Remote     Exc/Inc:  Inclusive    TBOL/SQL:  SQL
     -------                   -------              ---------               ---

Scheduled Conversion
Date/Effective Date:    7-31-98         Current No. of Subscribers:       0
                     --------------                                  -----------

Name:       KNOLOGY
      --------------------------------------------------------------------------

Address:   1450 ANN STREET
         -----------------------------------------------------------------------

City:    MONTGOMERY       County:     MONTGOMERY    State:    AL     Zip: 36107
      -----------------            ----------------        --------      ------

                                      -11-

<PAGE>   12

Corp.            Primary/
No.:  027-03     Remote Site:  Primary     Exc/Inc:  Inclusive    TBOL/SQL:  SQL
     --------                  -------               ---------               ---

Scheduled Conversion
Date/Effective Date:    6-30-98         Current No. of Subscribers:    13,000
                     --------------                                  -----------

Name:       KNOLOGY OF COLUMBUS
      --------------------------------------------------------------------------

Address:  1701 BOXWOOD PLACE
         -----------------------------------------------------------------------

City:    COLUMBUS       County:         MUSCOGEY     State:    GA     Zip: 31906
      -----------------            -----------------        --------      ------

Corp.            Primary/
No.:  027-04     Remote Site:   Remote     Exc/Inc:  Inclusive    TBOL/SQL:  SQL
     --------                  -------               ---------               ---

Scheduled Conversion
Date/Effective Date:    7-31-98         Current No. of Subscribers:     4,000
                     --------------                                  -----------

Name:       KNOLOGY OF PANAMA CITY
      --------------------------------------------------------------------------

Address:   NOT AVAILABLE -- WILL PROVIDE AT FUTURE DATE
         -----------------------------------------------------------------------

City:    PANAMA CITY     County:                     State:   FL      Zip:
      -----------------            -----------------        --------      ------

                                      -12-

<PAGE>   13
                     ON/LINE OPERATING & LICENSE AGREEMENT

                                  ATTACHMENT B

                         SELECTED PRODUCTS AND SERVICES

DDP/SQL INCLUSIVE PRICING:

<TABLE>
<CAPTION>

Item                                                                                         Selling
Code      Description                                                                         Price              Minimum
----      -----------                                                                        -------             -------
<S>       <C>                                                                             <C>                    <C>
5763      Inclusive DDP/SQL Bundled:*                                                     $ [*]/sub/mo           $ [*]
            includes:
5410      DDP/SQL License & Maintenance Fees
0442      DDP/SQL Customer Support Fee
0207      DDP Financials Package
5502      Computer Access (1,750 sub/port)**
          Cutoff & Update (4 cycles per month)
0560      House Disk Storage
5601      Subscriber Disk Storage
0594      Transmit-X Handling Charges (2 cycles)
0348      Benchmark Statement Processing/Bill Production (one/sub/month)
          Network Managed Data Line (35 Ports Per Line)
          Maintenance Charges
           - CRT Maintenance or Emulator Maintenance (1/1,750 subs)
           - Printer Maintenance (50,000 subs/printer)
           - Modem/Multiplexer Maintenance

5423      DDP/SQL Support Surcharge***                                                    $ [*]/sub/mo

          Inclusive DDP/SQL Optional Modules

5730      Addressable Package-One Way                                                     $ [*]/sub/mo           $ [*]
          Includes: Addressable License & Maintenance Fees
          Addressable Customer Support
          Additional two (2) ports needed for Addressability

          Digital Addressability
5745      Digital Addressability (HITS)                                                   $ [*]/sub/mo
          Includes: License, Maintenance and Support
5157      Digital Addressability Conversion Fee (excludes on-site travel & expenses)      $ [*]/corp
5159      Digital Addressability Format Change (excludes on-site travel & expenses)       $ [*]/corp

5750      PPV (Pay Per View) Package                                                      $[*]/PPV               $ [*]/corp
                                                                                               transaction/
                                                                                               corp/mo
          Includes: PPV License Fee & Maintenance Fee
          PPV Customer Support
          PPV Analysis Module
          Event Scheduler License & Maintenance Fee
</TABLE>

          * In order to qualify for Inclusive DDP/SQL, the cable system must
          have at least 20,000 subscribers and commit to a minimum contract
          of 36 months.

          ** A per port charge will assessed for each port over the limit.

          *** Assessed at the discretion of CableData (Sr. VP of Operations)
          when a corp remains more than two major software releases behind the
          current general release.

          NOTE:  Bundle price is on a per corp city basis. No discount of the
               bundled price will be given for non-use of products or
               services included.

                                      -13-
<PAGE>   14

<TABLE>
<CAPTION>

Item                                                                                        Selling
Code      Description                                                                        Price                          Minimum
----      -----------                                                                       -------                         -------
<S>       <C>                                                                             <C>                           <C>
5707      ARU
Package                                                                                   $ [*]/sub/mo                  $ [*]/corp
          Includes: ARU Interface License & Maintenance Fee

          Electronic Funds Transfer (EFTS) Package
0471      EFTS Package Handling Fee                                                       $    [*]/mo/corp
0472      EFTS Package Transaction Batch Fee                                              $    [*]/transaction batch
5005      EFTS Package License Fee                                                        $    [*]/mo/corp
5608      EFTS Package MaintenanceFee                                                     $    [*]/sub/mo

          Lockbox Transmission/Tape Handling Charges
0470      Handling Fee                                                                    $    [*]/mo/corp
5806      Transaction Batch Fee                                                           $    [*]/transaction batch

          DDPF Support
          On-Line Type 30 Users Only:
0500      DDPF Update Processing Hold (22 hold)                                           $    [*]/day/request/corp
0503      DDPF Processing Discrepancy Hold (25 hold)                                      $    [*]/day/request/corp
0520      Reprocess Consulting Fee                                                        $    [*]/hour         2 hr. minimum
0525      Reprocess On-Line Type 30s Corp                                                      [*]/reprocess
0526      Reprocess On-Line Type 30s Corp, Records Passed                                 $    [*]/record
          Non On-Line Type 30 Users:
0521      Type 30 Key-in Fee                                                              $    [*]/corp/month

          Computer Access On-Line Type 30 Users Only:
5505      Port Charge (leased line)                                                       $    [*]/port/month
5507      Port Charge (dial-up)                                                           $    [*]/port/month

          Software License
0102      Payment Card Interface                                                          $    [*]/sub/mo          $[*]/corp
5261      QuickScreen Plus Emulator - 1st-9th copy sold to corp                           $    [*]/license/one time
5261A     QuickScreen Plus Emulator - 10th-24th copy sold to corp                         $    [*]/license/one time
5261B     QuickScreen Plus Emulator - 25th-49th copy sold to corp                         $    [*]/license/one time
5263A     TCP/IP Emulator Upgrade (Windows, Macintosh)-1-50 units                         $    [*] license/one time per unit
5263B     TCP/IP Emulator Upgrade (Windows, Macintosh)-51-100 units                       $    [*]/license/one time per unit

          Software Maintenance
0102      Payment Card Interface                                                          $     [*]/sub/mo
5262      QuickScreen Plus Emulator                                                             [*]/mo/license
5263M     TPC/IP Emulator                                                                       [*]/mo/license

5502      Region Access - over and above Inclusive Package
          Computer Access: (Monday-Saturday 8AM - 12AM                                    $     [*]/mo/port
          & Sunday 8AM - 5PM
          Ports are available during all other hours if system is not being used
          by Region for software or hardware maintenance.

          Disk Storage
0556      Extender Ledger Records                                                         $     [*]/1,000 customer records

          Pay Per View Auto Load (PAL)
0413      Pay Per View Auto Load (PAL) Services                                           $     [*]/PPV vendor/mo/corp
0421      PAL Reload Fee                                                                  $     [*]/occurrence

5326      PAL Specification Fee                                                           $     [*]
          Includes: File Layout and four hours of technical support

0416      PAL File Formatting                                                             $     [*]/hour

</TABLE>

                                      -14-

<PAGE>   15

<TABLE>
<CAPTION>

Item                                                                                                Selling
Code      Description                                                                                Price
----      -----------                                                                     ---------------------------
<S>       <C>                                                                             <C>

          DDP/SQL Implementation:
0798A     0-25,000 Subscribers                                                            $  [*] *

          File Conversion:
0797A     0-25,000 Subscribers                                                            $  [*] *

          Conversion - New Build
0808      New Build Conversion                                                            $   [*]/corp*

          Conversion - Addressable
0814      One-Way Addressable Conversion                                                  $   [*]/corp/interface

          Conversion - PPV
5156      PPV Conversion                                                                  $   [*]/corp

          Conversion - ARU
0821      ARU Conversion - Inclusive                                                      $   [*]/corp

          Set-Up- EFTS
0809      EFTS Set-up                                                                     $   [*]/corp

          Set-up - Payment Card Interface
0112      Payment Card Interface Set-up - Inclusive                                       $   [*]/corp

          Standard DDP/SQL Training:
          At CableData Education Center                                                   $   [*]/day/student
          At Customer Site                                                                    [*]/day**

</TABLE>

          * Price does not include travel and expenses
          ** Customer will be billed for all travel expenses
          in addition to course charges.

                                      -15-

<PAGE>   16
DDP FINANCIALS PRICING:

<TABLE>
<CAPTION>

Item                                                                                      Selling
Code      Description                                                                      Price                        Minimum
----      -----------                                                                     -------                       -------
<S>       <C>                                                                             <C>                           <C>

          DDP Financials
0561      Historical Ledger Retention - More Than Current Period (ie., Not Trimmed)       $  [*]/subscriber/update
0228      Historical Ledger Retention - Not Meeting DDPF Package Criteria                 $  [*]/subscriber/update
0248      Pay Per View Ledger Detail                                                      $  [*]/subscriber/update
0251      Expanded Ledger                                                                 $  [*]/subscriber/update
0252      Dynamic Ledger                                                                  $  [*]/subscriber/update

          DDP Financials - Optional & Duplicate Reports
0257      Detail Report Transactions, over Pay80                                          $  [*]/report key
0258      Summary Report Transactions                                                     $  [*]/report key
0276      Report Lines Printed                                                            $  [*]/line
0277      Report Pages Printed                                                            $  [*]/page
0261      Laser Report Pages Produced                                                     $  [*]/page
0275      Record Sort                                                                     $  [*]/item sorted
0260      Paper Report - Pages Printed (Laser, 8 1/2" X 12", one side)                    $  [*]/page printed
0278      Fiche Report - Frames Produced                                                  $  [*]/frame
0279      Fiche Report - Original Fiche Produced                                          $  [*]/fiche
0314      Fiche Report - Duplicate Fiche Produced                                         $  [*]/fiche

          DDP Financials - Report Writers
0271      Use Free                                                                        $  [*]/use of report (cycle)
0272      Inventory Fee                                                                   $  [*]/month
0273      Program or Change - Simple                                                      $  [*]/report
0274      Program or Change - Simple With Totals                                          $  [*]/report
0280      Program or Change - Complex                                                     $       *
0281      Activate Existing With No Changes                                               $  [*]/report
0275      Sort                                                                            $  [*]/item sorted
0276      Paper - Lines Printed                                                           $  [*]/line printed
0278      Fiche - Frames Produced                                                         $  [*]/frame
0279      Fiche - Original Fiche Produced                                                 $  [*]/fiche
0314      Fiche - Duplicate Fiche Produced                                                $  [*]/fiche

          DDP Financials - Sales Tools
0271      Use Fee                                                                         $  [*]/use of report (cycle)
0371      Processing Charge - Records Passed                                              $  [*]/record           $[*]
0365      Reel Tape (2400 Feet, 9 track, 1600 bpi)                                        $  [*]/each

          Cycle Select
0271      Cycle Select - Use Fee                                                          $  [*]/use of report (cycle)
0505      Cycle Select Programming - New or Change                                        $  [*]/cycle
0507      Cycle Select Programming - Reactivate Existing                                  $  [*]/cycle
0509      Cycle Select Processing                                                         $  [*]/subscribers selected

          Message Select
0271      Message Select - Use Fee                                                        $  [*]/use of report (cycle)
0506      Message Select Set Up Charge                                                    $  [*]/each
0573      Message Select Programming/Processing                                           $  [*]/each
0508      Message Select Programming - Activate                                           $  [*]/each
0510      Message Printing Charge                                                         $  [*]/message printed

</TABLE>

     * Price may vary depending on time required to program report writer.

                                      -16-

<PAGE>   17

<TABLE>
<CAPTION>

Item                                                                                      Selling
Code      Description                                                                     Price                         Minimum
----      -----------                                                                     -------                       -------
<S>       <C>                                                                             <C>                           <C>

          Statement Select
0271      Statement Select - Use Fee                                                      $  [*]/use of report (cycle)

          Supercompress
0574      Supercompress Programming                                                       $  [*]/plan                $[*]/plan

          Statement Image
0554      Statement Image Pull to Tape - INCLUSIVE                                        $  [*]/statement

          MSO Data Tape
0373      MSO Data Tape Transaction Transfer Fee                                          $  [*]/summary report key
0365      MSO Data Tape Computer Tape                                                     $  [*]/tape

          INCLUSIVE
0594      Transmit-X Processing Fee*                                                      $  [*]/corp/cutoff
0292      Transmit-X Transmission Fee                                                     $  [*]1/10th of a minute

          Tape Handling
0467      Cutoff (Not Charged if Transmit-X)                                              $  [*]/cutoff
0468      Update (Not Charged if Transmit-X)                                              $  [*]/cutoff

          Miscellaneous Output Products
0311      Original Microfiche Produced                                                    $  [*]/fiche
0314      Fiche Duplicates                                                                $  [*]/fiche
0398      Sample Statements**                                                             $  [*]/plan
0355      Postcard                                                                        $  [*]/each
0356      Coupon                                                                          $  [*]/each
0357      Sales Call Card                                                                 $  [*]/each
0360      3-Line label - Plain                                                            $  [*]/each              $ [*]
0361      4-Line label - Plain                                                            $  [*]/each              $ [*]
0362      3-Line label - Gum                                                              $  [*]/each              $ [*]
0363      4-Line label - Gum                                                              $  [*]/each              $ [*]
0358      Address Card - Inserted                                                         $  [*]/each              $ [*]
0354      Index Card                                                                      $  [*]/each              $ [*]

          Tape Archiving
0557      Archiving                                                                       $  [*]/tape/month

          Standalone Fiche Expedite Fees
0313      Standalone Fiche Expedite Fees Request - 48 Hour Processing                     $  [*]/request
0313A     Standalone Fiche Expedite Fees Request - By 0700 Next Day                       $  [*]/request
0313B     Standalone Fiche Expedite Fees Request - Within 8 Hours                         $  [*]/request
0313C     Standalone Fiche Expedite Fees Request - Within 4 Hours                         $  [*]/request
0313D     Standalone Fiche Expedite Fees Request - ASAP                                   $  [*]/request

</TABLE>

* Inclusive systems receive two(2) cutoffs at no charge in the bundled fee.
Shared systems are charged per cutoff.
**Maximum 20 statement samples per plan.

                                      -17-

<PAGE>   18

<TABLE>
<CAPTION>

Item                                                                                      Selling
Code      Description                                                                     Price                         Minimum
----      -----------                                                                     -------                       -------
<S>       <C>                                                                             <C>                           <C>

          Carrier Route/ZIP+4 Module
0422      Carrier Route/Zip+4 Module Set Up Fee - Corp Size of 10,000                     $  [*]/corp
          Subscribers or Less
0423      Carrier Route/Zip+4 Module Set Up Fee - Corp Size of                            $  [*]/corp
          10,001 to 50,000
0424      Carrier Route/Zip+4 Module Set Up Fee - Corp Size of                            $  [*]/corp
          50,001 to 100,000 Subscribers
0425      Carrier Route/Zip+4 Module Set Up Fee - Crop Size of                            $  [*]/corp
          100,001 Subscribers or More

0989      Postage Presort Processing Fee (in addition to applicable postage)              $  [*]/subscriber

0988      Postal Automation Fee                                                           $  [*]/statement/month/corp

          STATEMENT PROCESSING - BILL PRODUCTION SERVICES
0328      Benchmark III Panel                                                             $  [*]/statement/over Benchmark II
0333      Benchmark IV Panel                                                              $  [*]/statement/over Benchmark II
0329      Spectrum II - Front Print Only, 1 or 2 colors*                                  $  [*]/statement/over Benchmark II
0330      Spectrum II - Front and Back Print*                                             $  [*]/statement/over Benchmark II
0331      Spectrum III - Front Print Only, 1 or 2 colors*                                 $  [*]/statement/over Benchmark II
0332      Spectrum III - Front and Back Print*                                            $  [*]/statement/over Benchmark II
0334      Spectrum IV - Front Print Only, 1 or 2 colors*                                  $  [*]/statement/over Benchmark II
0335      Spectrum IV - Front and Back Print*                                             $  [*]/statement/over Benchmark II
0350      CableGram**                                                                     $  [*]/each

          STATEMENT - PAPER COMPONENT ***
0341      Benchmark II Panel/Spectrum II                                                  $  [*]/statement
0342      Benchmark III Panel/Spectrum III                                                $  [*]/over II Panel
0343      Benchmark IV Panel/Spectrum IV                                                  $  [*]/over II Panel
0344      CableGram                                                                       $  [*]/each

          NOTE:  Statement - Paper Component prices will change monthly
          based on composite index but will not be effected by CPI-U.

          ***Base Date:  February, 1998
            Base Index:  Benchmark II/Spectrum II=.771520
                         Benchmark III/Spectrum III=.773117
                         Benchmark IV/Spectrum IV=.775468
                         CableGram=.700787

          Statement Logo
0336      Statement Logo Set Up Charge                                                    $    [*]/each
0345      Statement Logo Programming Charge - New or Change                               $    [*]/each

</TABLE>

          *Subject to a disposal fee.
          **In addition to applicable postage.

                                      -18-

<PAGE>   19
                      ONLINE OPERATING & LICENSE AGREEMENT

                             INCLUSIVE DDP/SQL 2.7

System

The Inclusive System is designed for a medium to large sized franchise and
is priced with the following limitations:

1)  All the programs listed below can be run at any time on the Inclusive
    System.

<TABLE>
<S>           <C>                                  <C>         <C>
Program #     Description                          Program #   Description
DP00127       DDP Menu                             DP32027     PPV Charging Run*
DP00827       Keyboard Training                    DP32227     PPV Analysis*
DP10027       Order Processing                     DP32527     PPV Maintenance*
DP10527       Bulletin Board Maintenance           DP32827     Event Scheduler Slave Process*
DP11027       Quota Maintenance                    DP32927     Event Scheduler*
DP11527       Queue File Maintenance               DP33027     Event Upload*
DP12527       Operator Performance                 DP34227     ARU Update*
DP13027       Director Maintenance                 DP34527     ARU Driver*
DP13527       Director Maintenance Print           DP37027     OLVQ Call Receive*
DP14027       Personnel Maintenance                DP37127     OLVQ Edit & Autho*
DP14527       Cycle Scheduling                     DP37227     OLVQ Order Server*
DP15027       Complex Maintenance                  DP37327     OLVQ Upload*
DP16027       Format Builder                       DP37427     OLVQ Event Queue*
DP17027       Report Parameter Maintenance         DP37527     OLVQ Parameter Maintenance*
DP19027       ARU Parameter Maintenance*           DP38027     Box Driver Startup*
DP20027       Route Select                         DP38X27     Box Driver (X varies by vendor format)*
DP21127       Route Assign                         DP57027     Spooler
DP22027       Work Orders                          DP60027     Payments and Adjustments
DP28027       Print Statement Image*               DP60727     Lockbox Processing
DP30027       Box Maintenance                      DP61027     Post/Print Batches
DP31027       Addressable Parameter Maintenance*   DP63027     Collections Manager
                                                   MENU        System Menu
</TABLE>

2) The following programs must be run during 5:00 p.m. to 8:00 a.m., Monday
   through Friday. All hours Saturday and Sunday.

<TABLE>
<S>           <C>                                  <C>         <C>
Program #     Description                          Program #   Description
DP01027       Database Maintenance                 DP72827     Hot Moves Report
DP41527       House/Customer Maintenance           DP73027     Magazine Labels
DP60627       Equip-Service Write-Off Report       DP73527     Migration Report
DP60927       EFTS Processing*                     DP74027     House/Customer Select
DP62027       Collections Run                      DP75027     Box Select
DP62527       Collections Loading Report           DP75127     Supplier Activity
DP62727       Collections Group Change of Events   DP75227     Sales Commission
DP62827       Print Aged Balance Customers         DP75427     Status Summary
DP64027       Product Manager                      DP75527     Performance Reports
DP69027       Yearly Interest Run                  DP75827     Report Key Manager
DP70027       Universal Select                     DP77027     History Select
DP70227       DDPF Report Print                    DP78027     Event Select
DP70727       Unreturned Converter Report          DP79027     Form Server
DP72027       WIP Select                           DP79527     Job Scheduler
DP72527       Capitalized Drops Report
</TABLE>

3)  The following programs need advanced scheduling and must be run 5:00 p.m.
    to 8:00 a.m., Monday through Friday:

<TABLE>
<S>           <C>                                  <C>         <C>
Program #     Description                          Program #   Description
DP01427       Delete Pointer Processing            DP43027     Cycle Update
DP02027       Database Analyzer                    DP44027     Customer Purge
DP03727       Recalculate Rates                    DP44727     History Purge
DP04127       Recreate Locators                    DP45027     Geocode Download
DP05327       Box File Recalculation               DP46027     Zip + 4 Maintenance*
DP42027       Cutoff                               DP47027     MSO Data Tape Manager
DP42527       Rate Increase Run                    DP47127     MSO Data Tape Maintenance
</TABLE>

4)   Access to these programs is restricted by option. For example, batch
     processing options are delayed until after hours while key-in options are
     kept available between 8:00 a.m. and 5:00 p.m., Monday through Friday. The
     time restrictions for these programs are internal; that is, they are built
     into the individual program. NOTE: Key-in procedures can be accomplished at
     any time.

<TABLE>
<S>           <C>                                  <C>         <C>
Program#      Description                         Program #    Description
DP60527       Write Off Run                       DP71027      Not Dones/Cancels Report
DP68027       Refunds Run                         DP71527      CDW Daily/Monthly Performance Report
</TABLE>

*Available if Appropriate Software License is purchased.
Subject to modification for future releases.

                                      -19-
<PAGE>   20

                                                                 CABLEDATA, INC.
                                                                  REV. 1 (01/97)

                           CERTIFICATE OF INCUMBENCY

The undersigned hereby certifies that he or she is the duly elected, qualified
and acting [Assistant] Secretary of Knology Holdings, Inc., a Delaware
corporation ("Customer") and, with respect to that certain Operating and
License Agreement of an even date herewith, including any amendments thereto
and other associated agreements (collectively, the "Agreement"), between
Customer and CableData, Inc., a California corporation, hereby further
certifies as follows:

(a) Set forth below are the names and titles of the duly elected, qualified and
acting officers of Customer, each such person holds the office set forth
opposite his or her name, and the signatures appearing opposite the respective
names of those officers who are executing the Agreement on behalf of Customer
are genuine signatures of such officers:

<TABLE>
<CAPTION>
                                   Corporate
Signature                          Office Held                   Name
---------                          -----------                   ----
<S>                                <C>                           <C>
/s/ James K. McCormick             CFO & Secretary               James K. McCormick
--------------------------         ----------------------        ----------------------

/s/ Ancel A. Hamilton, Jr.         V.P. Operations               Ancel A. Hamilton, Jr.
--------------------------         ----------------------        ----------------------

--------------------------         ----------------------        ----------------------

--------------------------         ----------------------        ----------------------
</TABLE>

(b) Each such officer who signs or has signed the Agreement or any other
documents delivered pursuant to the Agreement is or has been duly authorized
and empowered to do so in the name and on behalf of Customer.

IN WITNESS WHEREOF, the undersigned has executed this Certificate this 5th day
of March, 1998.

/s/ James K. McCormick
---------------------------
Secretary

                                      -20-
<PAGE>   21

                                   AMENDMENT
                                       TO
                     ON/LINE OPERATING & LICENSE AGREEMENT

WHEREAS, CABLEDATA, INC., a California corporation (hereinafter "CableData"),
and KNOLOGY HOLDINGS, INC. (hereinafter "Customer") have entered into that
ON/LINE OPERATING & LICENSE AGREEMENT (hereinafter called the "Agreement") of
an even date herewith; and

WHEREAS, CableData and Customer desire to modify the Agreement such that
wherever language contained in this Amendment conflicts with the terms of the
Agreement, the language contained in this Amendment shall control;

NOW, THEREFORE, the parties agree as follows:

1.  Paragraph 1.1 of the Agreement is deleted in its entirety and replaced with
the following:

         1.1  The term of this Agreement will be for a minimum period of twelve
              (12) months. Prior to the end of the initial twelve (12) months,
              Customer will have the option to provide sixty (60) days' written
              notice of intent to terminate the Agreement based on an evaluation
              of CableData's then current products and services and their
              ability to address Customer's business requirements. If Customer
              does not exercise the foregoing option, the term of this Agreement
              will automatically continue for an additional period of twelve
              (12) months, at the end of which it shall be automatically renewed
              for one (1) year periods unless either party hereto provides to
              the other written notice of intent not to renew at last sixty days
              (60) days prior to the expiration date of the initial term or
              succeeding terms, if any."

2. Paragraphs 2.2 and 2.3 of the Agreement are deleted in their entirety and
replaced with the following:

         2.2  Any use of the Product at other than the designated
              installation address(es) set forth in Attachment A will require
              the extension of the licenses herein granted for each additional
              installation address. Such extension(s) shall be made by
              amendment to Attachment A upon written request by Customer and
              approval by CableData of the additional installation address(es),
              which approval shall not be unreasonably withheld. If Customer
              temporarily is unable to use the Product at the designated
              Computer Facility or Remote Site because of conditions beyond
              Customers' control, the affected license may be temporarily
              extended or CableData will make appropriate adjustments to
              applicable license fees, upon prior approval by CableData, to
              permit Customer to use the Product at another designated Computer
              Facility.

         2.3  The license granted herein for each Product specified in
              Attachment B shall be effective on the installation date of, or
              conversion date to, the Product and shall continue through the
              end of the term, including any renewal terms as set forth in
              Paragraph 1.1 and pricing shall also continue throughout all
              contract periods, subject to the provisions of Sections 10, 12,
              and 19.

3.  Paragraphs 4.3 and 4.4 of the Agreement are deleted in their entirety and
replaced with the following:

         4.3  CableData will convert Customer's data and initialize date on
              the Software. In the event data is not in a defined computer
              format and available on magnetic tape, 9-track 1600/6250 bpi,
              then an additional charge maybe applicable. CableData's services
              to convert and initialize Customer's data shall include all
              reasonable actions necessary to make such data compatible with
              the Software and the Product and exert all due diligence that the
              data is accurate, including reformatting of such data if needed.

         4.4  CableData will provide one complete set of reference
              documentation at no charge. Customer can purchase additional
              copies at then current prices. Customer can also make a
              reasonable number of copies of insubstantial portions of the
              documentation for internal reference only. CableData will provide
              appropriate updates to the reference documentation with each new
              upgrade.

4.  New Paragraph 4.5 is added to the Agreement as follows:

         4.5  CableData agrees to waive fifty percent (50%) of the conversion
              charges for any business brought on to the CableData software
              during the term of the Agreement.

                                      -21-

<PAGE>   22

5.       Paragraphs 5.1 and 5.2 of the Agreement are deleted in their
         entirety and replaced with the following:

         5.1   CableData will provide 24 hours x 7 day telephone Software
         support for Customer for the duration of this Agreement.

         5.2   Customer support telephone calls to CableData's service center
               will be handled immediately or returned within sixty (60) minutes
               by a qualified CableData employee. Customer must provide
               qualified individuals in Customer's Cable System(s) who have
               attended CableData's relevant classes or demonstrate an
               appropriate amount of knowledge of the Software, with whom
               CableData will deal. Customer will be required to maintain a
               level of expertise to properly utilize the Software during the
               term of this Agreement.

6.       Paragraphs 8.3, 8.4, and 8.5 of the Agreement are deleted in their
         entirety and replaced with the following:

         8.3   CableData is not responsible for the inability of any software
               or other product purchased or licensed from third parties to
               function because of changes to CableData Software unless
               CableData recommended and Customer relied upon the version of the
               third party product referenced in CableData's then current
               software compatibility matrix.

         8.4   At Customer's request, custom modification to the Software will
               be made by CableData at the discretion of CableData and at
               Customer's expense. Such custom modifications shall be pre-
               approved in writing by both parties, including cost and
               ownership. If such modification(s) increases CableData's
               processing costs, Customer agrees that the prices for the
               Products may be increased because of such modification(s).

         8.5   Customer agrees that CableData will have the right to levy
               charges for services resulting from Customer's modification of
               the Software or for Customer's failure to utilize current
               procedures, as provided by CableData to Customer.

7.       Paragraph 10.1 of the Agreement is deleted in its entirety and
         replaced with the following:

         10.1  The Price Schedule for utilizing the Software and Products
               selected by Customer is set forth in Attachment B. Such prices
               (exclusive of any discounts) shall be subject to increase one (1)
               year after the effective date of this Agreement and annually
               thereafter, upon sixty (60) days' prior notice, provided however
               that the percentage of such increase or increases shall not
               exceed the percentage increase in the Consumer Price Index for
               All Urban Consumers (CPI-U) published by the U.S. Department of
               Labor (a) from the date of last general price increase upon which
               the prices in Attachment B were based (b) to the date of price
               increase under this Agreement. Prices for all CableData products
               and services ordered and used by Customer but not set forth in
               Attachment B shall be the prices in effect on the date of use of
               the product or service, including any adjustments to such prices
               that CableData may from time to time make.

8.       The following definitions are added to Paragraph 10.4 of the Agreement:

                  (h) "Exclusive" system means a system that is running the
                      CableData software at the Customer's own data center.
                  (i) "Inclusive" system means one running off of CableData's
                      data service center in a service bureau environment.

9.       Paragraph 12.2 of the Agreement is deleted in its entirety and replaced
         with the following:

         12.2 Standard payment terms are net cash, without discount, due and
              payable within forty-five (45) days from the date of the invoice.
              In the event that Customer does not render full payment of all
              undisputed amounts within forty-five (45) days of the date
              payable, CableData may, 15 days after written notification to the
              Customer and opportunity to cure, cease any and all services until
              such account is brought to a current status.

10.      New Paragraph 12.5 is added to the Agreement as follows:

         12.5 CableData shall bill all of the conversion fees when the
              conversion is complete.

                                      -22-

<PAGE>   23
11. Paragraph 16.1 and 16.2 of the Agreement are deleted in their entirety and
replaced with the following:

         16.1     CableData agrees that it will maintain daily, in machine
                  readable form, in off-site premises, a duplicate copy of
                  Customer's master file as most recently updated, to enable
                  regeneration of the DDP Financials master file data in the
                  event of loss of such items due to machine failure, conduct of
                  CableData's employees, fire or other calamity at CableData's
                  International Billing Services facility. Regeneration will be
                  done in a prompt and reasonable manner or and will be
                  completed within the next business day following request by
                  customer for regeneration of data that impacts Customer's day
                  to day operations. In the event that the data loss does not
                  impact Customer's ongoing operations, CableData shall use all
                  reasonable commercial efforts to complete regeneration as
                  promptly as practicable.

         16.2     CableData's liability for loss of any Software data or
                  materials shall be limited to the timely replacement or
                  regeneration of the lost items by the method or means deemed
                  most suitable by CableData and will be done in a prompt and
                  reasonable manner, minimizing the disruption to Customer's
                  business operations. "Prompt and reasonable" replacement or
                  regeneration shall mean completion of the process within 2
                  business days following request by customer for replacement or
                  regeneration of data that impacts Customer's day to day
                  operations; in all other cases, CableData shall use all
                  reasonable commercial efforts to complete the process as
                  promptly as practicable.

12.  Paragraph 16.4 of the Agreement is deleted in it entirety and replaced with
the following:

         16.4     In the event of an error or omission, whether human or
                  mechanical, on the part of CableData or its employees,
                  CableData may elect to reprocess the data at no extra cost to
                  Customer to correct said error or omission. CableData's
                  liability to Customer for any losses or damages, direct or
                  indirect, arising out of this Agreement shall not exceed the
                  total amount billed or billable to Customer for the
                  performance of the particular task which gave risk to the loss
                  or damage. Neither CableData nor Customer shall be liable for
                  any special or consequential damages in any event. CableData
                  will correct any such errors or omissions in a prompt and
                  reasonable manner. "Prompt and reasonable" correction shall
                  mean completion of the process within 2 business days
                  following request by Customer for correction or CableData
                  becoming aware of the need for correction (whichever comes
                  first) where such errors or omissions impact Customer's
                  business operations, in all other cases, CableData shall use
                  all reasonable commercial efforts to complete the process as
                  promptly as practicable.;

13. Paragraph 18.1 of the Agreement is deleted in its entirety and replaced with
the following:

         18.1     CableData warrants that the Product and all components
                  thereof, and their use in the manner contemplated by this
                  Agreement, do not and will not infringe any United States
                  patent or copyright. If any action is instituted against
                  Customer based upon a claim that the Products or any component
                  or use thereof infringe a United States patent or copyright,
                  CableData shall, for and on behalf of Customer, defend and
                  indemnify such action at CableData's expense and shall pay the
                  costs of any final judgement or settlement, provided Customer
                  promptly notifies CableData in writing of said action and
                  CableData has sole control of the defense and any settlement
                  negotiations.

                  CableData shall have no liability to Customer for any
                  infringement action or claim which is based upon or arises out
                  of:

                  a. Any modification of the Products by Customer without the
                     express written permission of CableData; or

                  b. Any use of the Products in combination with any other
                     system, equipment or software which is not furnished by
                     CableData or approved by CableData in writing.

                                      -23-
<PAGE>   24
14. Paragraphs 19.1, 19.2 and 19.3 of the Agreement are deleted in their
entirety and replaced with the following:

         19.1     Notwithstanding any other provision herein, either party will
                  have the right to terminate this Agreement or all or any
                  licenses granted herein if the other fails to comply with any
                  of its material obligations under this Agreement. Should the
                  non-breaching party elect to exercise this right to terminate
                  for nonperformance, it must be done in writing specifically
                  setting forth those items of nonperformance. The other party
                  will then have fifteen (15) days from receipt of notification
                  to remedy the items of nonperformance. Any termination of this
                  Agreement shall be without prejudice to any other remedies
                  such party may have, including, without limitation, all
                  remedies with respect to the unperformed balance of this
                  Agreement; provided, however, that if Customer has not made
                  payment of the fees or charges due hereunder and such
                  nonpayment continues after thirty (30) days' prior written
                  notice by CableData, CableData may then terminate this
                  Agreement or any license granted herein.

         19.2     Upon expiration of the term (including any extensions thereof)
                  of this Agreement or upon the termination of this Agreement or
                  of any license granted hereunder for any reason, all rights of
                  Customer to use the Products will cease and Customer will
                  immediately (i) purge all copies of all Products from all
                  computer processors or storage media on which Customer has
                  installed or permitted others to install such Products and
                  (ii) when requested by CableData, certify to CableData in
                  writing, signed by an officer of Customer, that all copies of
                  the Products have been returned to CableData or destroyed and
                  that no copy of any Product remains in Customer's possession
                  or under its control.

         19.3     CableData will, within ten (10) days after termination of this
                  Agreement, return Customer's most recent fixed master(s),
                  provided Customer has paid in full the fee for the fixed
                  master(s) and all outstanding undisputed monies owed. In the
                  event there are outstanding undisputed balances due, CableData
                  may withhold master file data until said balances are paid in
                  full.

15. Paragraph 20.2 of the Agreement is amended by adding the following at the
end thereof:

                  ", which consent shall be unreasonably withheld and CableData
                  agrees to sign a reasonably standard consent document to be
                  provided by customer's bank in connection with its impending
                  revolver financing.

16. Paragraph 20.5 of the Agreement is deleted in its entirety and the following
is substituted therefor:

         20.5     Customer hereby agrees that this Agreement will be governed by
                  the laws of the State of California and will be subject to
                  venue and jurisdiction of the courts in Sacramento, California
                  in the event suit is brought against Customer by CableData.
                  CableData agrees that this Agreement will be governed by the
                  laws of the State of Georgia and will be subject to venue and
                  jurisdiction of the courts in Georgia in the event of an
                  action brought against CableData by Customer.

17. Paragraph 20.9 and 20.10 of the Agreement are deleted in their entirety and
replaced with the following:

         20.9     Except for invoices and billing related communications, any
                  notice required or permitted to be given hereunder by either
                  party to the other shall be in writing and shall be deemed
                  given when addressed as set forth on the first page of this
                  Agreement to the attention of an officer of the party and (1)
                  hand delivered or (2) sent by first class or certified,
                  postage prepaid United State Mail or (3) sent by overnight
                  carrier (such as Federal Express or DHL). If either party
                  changes its address, it shall so advise the other party in
                  writing and any notice thereafter required to be given shall
                  be sent as specified herein to such new address.

18. New Paragraph 20.13 is added to the Agreement as follows:

         20.13    YEAR 2000 COMPLIANCY

                  CableData represents that its DDP/SQL subscriber management
                  software will be Year 2000 compliant by December 31, 1998.
                  CableData will, upon request by the Customer, provide Customer
                  with a system demonstration test no later than December 31,
                  1998. The test shall demonstrate the system's Year 2000
                  compliance by showing: 1) processing and date calculation
                  execution using a two and/or four digit year; 2) forward and
                  backward date calculation for two centuries without loss of
                  current functionality of CableData's software; and 3) on-line
                  and batch functionality supporting four digit year processing.

                                      -24-
<PAGE>   25

19.      New Section 21 is added to the Agreement as follows:

         21.  SHARED SYSTEM RESPONSE TIME

         21.1 CableData warrants that Customer Cable Systems will experience an
              average terminal response time of six (6) seconds for all On/Line
              order entry transactions. Terminal response time will be measured
              and defined as the time subsequent to depressing the "enter" key
              on the CRT terminal through the "now processing" to the "task
              complete" screen message in the Order Entry module.

         21.2 The above notwithstanding, at no time will CableData be
              responsible for system performance if:

              a. Customer fails to adhere to system use guidelines
              b. Customer fails to follow policy and procedures established by
                 CableData for Software and Equipment operations, maintenance,
                 and utilization.

         21.3 In the event that system performance does not meet the above
              criteria, Customer shall notify CableData in writing. If CableData
              fails to meet the criteria to Customer's satisfaction within sixty
              (60) days of its receipt of written notice from Customer, then
              commencing on the sixty-first (61st) day, CableData shall take
              terminal shared response time measurements twice per day between
              the hours of 9 am and 4 pm, local time, at the CableData Data
              Center on a random sample basis and submit the results of such
              measurements to Customer weekly until system performance meets the
              above guidelines. In the event that system performance does not
              meet the above criteria by the earlier of thirty (30) days of the
              commencement of measurements or ninety (90) days from the date of
              notification by Customer, then Customer shall receive a credit
              equal to $.01 per Subscriber per month until the average terminal
              response time is again within guidelines.

The terms of this Amendment are valid until March 5, 1998. Failure of Customer
to sign by such date will render these terms void. All other terms and
conditions of the Agreement shall remain in full force and effect unchanged.

The individuals signing below represent that each is authorized to bind his or
her party to this Amendment.

IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the
date last set forth below.

<TABLE>
<CAPTION>
KNOLOGY HOLDINGS, INC.                                CABLEDATA, INC.

<S>                                                   <C>
By: JAMES K. MCCORMICK                                By: ARTHUR O. HAWKINS
-----------------------------                         -----------------------------

    James K. McCormick                                    Arthur O. Hawkins
-----------------------------                         -----------------------------
      (Print Name)                                           (Print Name)

     CFO & Secretary                                        Vice President
-----------------------------                         -----------------------------
        (Title)                                                 (Title)

      March 5, 1998                                         March 18, 1998
-----------------------------                         -----------------------------
         (Date)                                                  (Date)
</TABLE>

                                      -25-<PAGE>   1

EXHIBIT 10.50

[*]Confidential treatment has been requested for the information indicated
pursuant to Rule 24b-2 of the Securities Exchange Act of 1934, as amended. The
copy on file as an exhibit omits the information subject to the confidentiality
request. Such omitted information has been filed separately with the Commission.

[DELTACOM LOGO]

                                                              DEDICATED CONTRACT
                                              Internet Consultant:  David McGirt
                                              L.D. Rep.

1.   Service Selection:  [ ]56K [ ]64K [ ]128K [ ]384K [ ]512K [ ]768K
                         [X]T1(1.54Mb)

2.   Type Service:  [X] Frame  [ ] Point to Point  [ ] Mixed  [ ] ISDN

3.   CUSTOMER BUSINESS/CONTRACT CONTACT ("BILL TO"):

     Organization/Division:  Knology

                Name/Title:

             Street/PO Box:  1239 O.G. Skinner Dr.

                      City:  West Point  County:                 State:  GA

                       Zip:  31833

          Telephone Number:  (706)645-8733     Fax Number:  (706)645-1446

4.   CUSTOMER TECHNICAL (24HR)/OPERATIONAL CONTACT ("SHIP TO"):

     Organization/Division:  Knology

                Name/Title:  Bradley Frye

             Street/PO Box:

                      City:              County:                 State:

                       Zip:

          Telephone Number:  (706)645-3942     Fax Number:  (706)645-1446

             Email Address:  bfrye@knology.net   Pager: (   )           Pin:

5.  SERVICE TERM COMMITMENT:  (PLEASE CHECK THE SERVICE TERM YOU REQUIRE BELOW)

                                                      INSTALLATION COST:  waived

[ ] 1 Year    [ ] 2 Years     [X] 3 Years     MONTHLY REOCCURRING COST:  $[*]

6.  DOMAIN NAME:  Does your Organization have a currently registered Domain
     Name?  (e.g. viper.net, abc.com, etc.) Please check the service term you
     require below.

          A.  [ ] NO. PLEASE REGISTER MY SUBDOMAIN THROUGH DELTACOM $50.*

               Preferred Subdomain Name:     .<Heirarchy>.mkt1.com

                Alternate Subdomain  #1:

<PAGE>   2
         Alternate Subdomain #2:

*For Subdomains of the www.yourcompany.mkt1.com domain which are owned by
DeltaCom, a one-time charge of $50 with no ongoing fees is required; however,
the subdomain will remain the property of DeltaCom both during and after the
service.

B. [ ]  NO. PLEASE REGISTER MY DOMAIN NAME WITH THE INTERNIC.*

          Preferred Domain Name:

                   Alternate #1:

                   Alternate #2:

        *For Domain names newly registered with the InterNIC, a registration tax
        of $100 is charged by the InterNIC for the initial registration and
        first two years of maintenance followed by a $50.00 per year Maintenance
        Tax after the second year. DeltaCom will assume the administrative
        responsibilities for these taxes for the customer's domain name for
        which DeltaCom provides Domain names service, which will be in turn be
        billed to the Customer with a one time $35.00 setup fee.

C. [X]  YES. PLEASE PROVIDE DNS SERVICE FOR MY ALREADY ASSIGNED DOMAIN
NAME:

                 The InterNIC is now imposing a $50.00 per year Maintenance Tax
                 on Domain names. DeltaCom will assume the administrative
                 responsibilities for these taxes for the customer's domain name
                 for which DeltaCom provides Domain name service, which will be
                 in turn billed to the Customer.

6.  NETWORK ADDRESSES: DeltaCom will assign DeltaCom CIDR network addresses (IP
Address).

         NOTE: For additional DeltaCom CIDR network addresses, please use the
"Network Address Contract." Each additional Network Address requires an
additional one-time administrative fee to Delta Com.

How many Addresses will be required for this location:

7. HARDWARE SPECIFICS:

   A. Router Hardware: 7507           Software Release: 11.1.0

      Other:

             (Example: Ascend Pipeline 50, Motorola BitSurfer Pro)

8. SERVICE CONFIGURATION SPECIFICS:

   A. Electronic Mail: (CHECK ONE)

      [X] SMTP Only         [ ] SMTP w/MX'ing to receive mail when not dialed
                                up.

   B. Do you want USENET News:

                                                                               2
<PAGE>   3
         [X] No   [ ] Yes (Indicate: ____ Feed or _____ # of simultaneous
readers)

         C. Which DeltaCom POP will be used: B'ham F/R ATM DS30

         DELTACOM DEDICATED SERVICE CONTRACT

This Contract (the "Contract"), by and between DeltaCom with its main office at
710 Stage Road, Auburn, Alabama 36830 (DeltaCom); and Customer (as above) for
the provision by DeltaCom or its subcontractors of certain computer network
connectivity services (the "Service") for use by Customer.

1.  COMPLIANCE WITH LAW AND POLICY. Any content or transmission through the
Service in violation of any local, state, Federal or international laws,
regulations or treaties or accepted Internet policy is prohibited. Any such
violations may be grounds for termination of the Service.

2.  CUSTOMER EQUIPMENT AND NETWORK. DeltaCom provides no user access security
with respect to any of Customer's facilities or facilities of others. Customer
shall be responsible for user/access security and network access. DeltaCom will
assist in network security breach detection or identification at DeltaCom
standard rate, but shall not be liable for any inability, failure or mistake in
doing so.

3.  CUSTOMER IDENTITY. Use of the Service will involve listing Customer's
participation in relevant directories. DeltaCom will occasionally require new
registration and account information by customer to continue this Service. In
addition, Customer shall notify DeltaCom in writing of any changes in the
account information, such as address, company name or contact.

4.  OTHER NETWORKS ON THE INTERNET.

A.  USAGE. If Customer provides services through other networks, DeltaCom
accepts no responsibility for their authorization on such networks. Use of
other networks may require approval of the respective network authorities and
use will be subject to any acceptable usage policies such networks establish.

B.  PERFORMANCE. DeltaCom does not own or control networks outside of DeltaCom
does not own or control network outside of DeltaCom, nor is responsible for
performance (or non-performance) within them or within non- DeltaCom -operated
interconnection points between DeltaCom and other networks.

5.  DeltaCom CUSTOMER SUPPORT. DeltaCom shall provide to Customer, in
accordance with the written DeltaCom policies, technical consultation and
instruction regarding network hardware, software, access techniques and
commands at DeltaCom's Standard Rates. DeltaCom is not responsible to Customer
for the cost or expense of administrative, technical, emergency and support
personnel at Customer's location necessary for dealing with DeltaCom and for
providing and maintaining Customer's own computer equipment, and DeltaCom or
other network access.

6.  DOMAIN NAME.

A.  QUANTITY. DeltaCom shall apply for on behalf of Customer and/or route into
DeltaCom one (1) registered domain name as part of the Service. Additional
domain names may be routed through the Service at additional monthly service
fees per domain name. Please use DeltaCom's "Change of Service Contract" to add
additional domain name.

B.  INTERNIC DOMAIN NAME REGISTRATION AND MAINTENANCE TAX. The central Internet
registration authority, InterNIC, is now imposing a $50.00 per year Maintenance
Tax on each current domain name. For domain names newly registered with the
InterNIC, an initial Registration Tax of $100.00 is charged by the InterNIC for
the Initial Registration and first two years of Maintenance followed by a
$50.00 per year Maintenance Tax after the second year. DeltaCom will assume the
administrative responsibilities for InterNIC

                                                                            3
<PAGE>   4

Registration for Customer's domain name for which DeltaCom provides name
service, which in turn will be billed to Customer. DeltaCom charges a $35.00
fee for administration and paperwork of each Domain Name registered. DeltaCom
charges a $15.00 fee for administration and paperwork of each existing Domain
Name which is renewed. For subdomains of the "www.yourcompany.mkt1.com" domain
which is owned by DeltaCom, a one time charge of $50 with no ongoing fee is
required; however, the subdomain will remain the property of DeltaCom both
during and after the Service.

C. DOMAIN NAME OWNERSHIP. Customer, not DeltaCom, is responsible for the
ownership, control and use of the domain name upon its registration.

7. NETWORK POLLING AND MONITORING. THE CUSTOMER AGREES TO GIVE DELTACOM POLLING
RIGHTS TO THEIR ROUTER FOR THE DURATION OF THIS CONTRACT. THIS INFORMATION WILL
BE KEPT IN CONFIDENCE AND USED FOR NETWORK PLANNING AND CUSTOMER CONFORMATION.

8. SERVICE FEES.

A. INITIAL COMMITMENT. Customer shall commit through its purchasing document
the one-time registration fee, initial term service fees (selected on page 1 of
this Contract) and the InterNIC Domain Name tax. The Domain Name registration
fee is nonrefundable. The Service fees guaranties the purchased bandwidth
regardless of usage or non-usage of purchased bandwidth or system access by
legitimate users at Customer's location. If Customer commits to an extended
term of Service by initialing the appropriate section on the first page of this
contract, listed discounts will apply to the monthly Service fees, but not the
registration fee or InterNIC Domain Name tax.

PLEASE INITIAL SERVICE SELECTION:

ISDN

____(1) DELTACOM 64K ISDN. The fees for DeltaCom 64K Service are a one-time
setup fee of $750.00 and monthly Service fees based on length of contract
designated in line item 5 for each DeltaCom ISDN Service ordered (billed
monthly, quarterly or annually).

____(1) DELTACOM 128K ISDN. The fees for DeltaCom 128K Service are a one-time
setup fee of $750.00 and monthly Service fees based on length of contract
designated in line item 5 for each for DeltaCom 128K Service ordered (billed
monthly, quarterly or annually).

FRAME/POINT TO POINT

____(1) DELTACOM 56K. The fees for DeltaCom 56K Service are a one-time setup
fee of $750.00 and monthly Service fees based on length of contract designated
in line item 5 for each DeltaCom 56K Service ordered (billed monthly, quarterly
or annually).

____(1) DELTACOM 64K. The fees for DeltaCom 64K Service are a one-time setup
fee of $750.00 and monthly Service fees based on length of contract designated
in line item 5 for each DeltaCom 64K Service ordered (billed monthly, quarterly
or annually).

____(1) DELTACOM 128K. The fees for DeltaCom 128K Service are a one-time setup
fee of $750.00 and monthly Service fees based on length of contract designated
in line item 5 for each for DeltaCom 128K Service ordered (billed monthly,
quarterly or annually).

____(1) DELTACOM 256K. The fees for DeltaCom 256K Service are a one-time setup
fee of $1000.00 and monthly Service fees based on length of contract designated
in line item 5 for each DeltaCom 256K Service ordered (billed monthly,
quarterly or annually).

____(1) DELTACOM 384K. The fees for DeltaCom 384K Service are a one-time setup
fee of $1500.00

                                                                               4
<PAGE>   5
and monthly Service fees based on length of contract designated in line item 5
for each for DeltaCom 384K Service ordered (billed monthly, quarterly or
annually).

___ (1) DELTACOM 512K.  The fees for DeltaCom 512K Service are a one-time setup
fee of $2000.00 and monthly Service fees based on length of contract designated
in line item 5 for each DeltaCom 512K Service ordered (billed monthly, quarterly
or annually).

___ (1) DELTACOM 768K.  The fees for DeltaCom 768K Service are a one-time setup
fee of $2000.00 (waiver) and monthly Service fees based on length of contract
designated in line item 5 for each for DeltaCom 768K Service ordered (billed
monthly, quarterly or annually).

[x] (1) DELTACOM T1.  The fees for DeltaCom 1.544K Service are a one-time setup
fee of $2000.00 (waiver) and monthly Service fees based on length of contract
designated in line item 5 for each for DeltaCom T1 Service ordered (billed
monthly, quarterly or annually).

B. PURCHASE ORDERS.  Customer may submit a purchase order for the initial term
costs. In the case of international, federal, state or local government orders,
Customer purchase order must contain the following language, "Notwithstanding
any provisions to the contrary on the face of this purchase order, attachments
to this purchase order, this purchase order is being used for administrative
purposes only, and this order is placed under and subject solely to the terms
and conditions of the DeltaCom Dedicated Service Contract executed between
Customer and DeltaCom.

C. INVOICING.  DeltaCom's initial invoice to Customer shall be the onetime
start-up fee and first Service fee. Subsequent Service fees shall be invoiced
by DeltaCom and are payable to DeltaCom before the beginning of said Service.

9.  ANNIVERSARY DATE.  The "Anniversary Date" refers to the initial day in
which packets of data can be sent to the Customer's site from DeltaCom.
NOTWITHSTANDING THE ABOVE, THE ANNIVERSARY DATE SHALL BE NO LATER THAN 90 DAYS
FROM THE DATE THE SERVICE ORDER WAS PROCESSED BY DELTACOM'S SALES
ADMINISTRATION. AFTER 90 DAYS, CUSTOMER MAY TERMINATE THE SERVICE FOR
INACTIVITY WITH NO PENALTY BEYOND THE AMOUNT OF THE INITIAL REGISTRATION FEE.

10. TERM/EXTENSION/TERMINATION.  This Contract shall extend from the date this
contract is signed until the end of the initial non-cancelable term of Service
as selected on Page 1 of this Contract. This Contract shall be subject to such
extensions as determined by either Customer's new purchasing document OR
continuing use of the Service. Upon completion of the term of the initial
service contract, the continued use of DeltaCom's dedicated services by the
customer will constitute a renewal of the initial service contract for another
term. This Contract may be terminated by DeltaCom, or by Customer after
expiration of the initial term, UPON THIRTY (30) DAYS' PRIOR WRITTEN NOTICE
without penalty; however, termination by Customer shall not create the right to
a refund of any Service fees previously paid or payable, except in the event
DeltaCom is unable to connect Customer to DeltaCom due to DeltaCom's
negligence. Customer cannot terminate the Service during any initial term.

11. SERVICE ADJUSTMENTS.  If a DeltaCom point-of-presence fails due to its
equipment or circuit(s) between POPs failing (except in the case of fire, flood
or other act of God), and this failure results in the disruption of the
Service, then the following adjustments will be made: IF AFTER TWELVE HOURS A
DISRUPTION OF SERVICE HAS NOT BEEN RESOLVED, DELTACOM WILL PROVIDE ADDITIONAL
SERVICE DAYS TO CUSTOMER BEYOND THE SERVICE TERM FOR ANY CALENDAR DAY OR
PORTION THEREOF OF THE SERVICE DISRUPTION. ONLY ONE ADDITIONAL SERVICE DAY CAN
BE GRANTED PER CALENDAR DAY OR PORTION THEREOF OUTAGE(S). The foregoing
represents the sole remedy available to Customer for Service disruptions.

                                                                               5
<PAGE>   6

12. LIMITED WARRANTY. DELTACOM WARRANTS THAT THE SERVICE WILL PASS DATA PACKETS
FROM CUSTOMERS' ROUTER TO THE INTERNET. DELTACOM IS NOT RESPONSIBLE FOR THE
CUSTOMERS' LOCAL NETWORKS, WIDE AREA NETWORKS, COMPUTERS, AND/OR OTHER
HARDWARE. DELTACOM IS NOT RESPONSIBLE FOR THE RELIABILITY OF EQUIPMENT WHICH
DELTACOM DID NOT INSTALL AND/OR CONFIGURE. CUSTOMER IS RESPONSIBLE FOR
ASSESSING ITS OWN COMPUTER AND TRANSMISSION NETWORK NEEDS, AND THE RESULTS TO
BE OBTAINED THEREFROM. DELTACOM MAKES NO OTHER WARRANTIES OF ANY KIND, WHETHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS OF THE SERVICE FOR A PARTICULAR PURPOSE. USE OF ANY
INFORMATION OBTAINED THROUGH THE SERVICE IS AT CUSTOMER'S RISK. DELTACOM
SPECIFICALLY DENIES ANY RESPONSIBILITY FOR THE ACCURACY OR QUALITY OF
INFORMATION OBTAINED THROUGH THE SERVICE.

13. LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR
DIRECT DAMAGES GREATER THAN THE SUM TOTAL OF PAYMENTS MADE BY CUSTOMER TO
DELTACOM DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT FOR WHICH
DAMAGES ARE CLAIMED. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT
LIMITATION, LOST PROFITS) ARISING OUT OF OR IN RELATION TO THIS CONTRACT, BUT
RECOGNIZE THAT THE SERVICE COULD NOT BE MADE AVAILABLE UNDER THESE TERMS OR
OTHER SIMILAR TERMS WITHOUT A SUBSTANTIAL INCREASE IN COST IF DELTACOM WAS TO
ASSUME A GREATER DEGREE OF LIABILITY TO CUSTOMER.

14. GENERAL TERMS. Neither party may sell, transfer, or assign this Contract,
except to entities completely controlling or controlled by that party, without
the prior written consent of the other. Any act of derogation of the foregoing
shall be null and void; provided, however, that any such assignment shall not
relieve the assigning party of its obligations hereunder. DeltaCom shall
require written notice, however, in the event of any assignment. The waiver or
failure of either party to exercise in any respect any right provided for in
this Contract shall not be deemed a waiver of any further right under this
Contract. If any provision of this Contract is held by a court of competent
jurisdiction to be contrary to law, the remaining provisions of the Contract
will remain in full force and effect. This Contract represents the complete
contract and understanding of the parties with respect to the subject matter
herein, and supersedes any other contract or understanding, written or oral. In
the event of any conflict arising between Customer's purchase order terms and
this Contract, this Contract shall take precedence. This Contract may be
modified only in writing signed by both parties. The law of the State of
Alabama shall govern this Contract.

BOTH PARTIES REPRESENT AND WARRANT THAT THEY HAVE FULL CORPORATE POWER AND
AUTHORITY TO EXECUTE AND DELIVER THIS CONTRACT AND TO PERFORM THEIR OBLIGATIONS
HEREUNDER, AND THAT THE PERSON WHOSE SIGNATURE APPEARS BELOW IS DULY AUTHORIZED
TO ENTER INTO THIS CONTRACT ON BEHALF OF THE PARTY.

IN WITNESS WHEREOF, THE PARTIES HAVE ENTERED INTO THIS CONTRACT AS OF THE DATE
SET FORTH:

                                                                               6
<PAGE>   7

           Richard Luke                           CTO
--------------------------------------------------------
AUTHORIZED CUSTOMER REPRESENTATIVE               TITLE
(PLEASE TYPE OR PRINT)

        /s/ RICHARD LUKE                         8/22/97
--------------------------------------------------------
CUSTOMER SIGNATURE                               DATE

          David McGirt
--------------------------------------------------------
AUTHORIZED DELTACOM REPRESENTATIVE
(PLEASE TYPE OR PRINT)

        /s/ DAVID MCGIRT                        8/22/97
--------------------------------------------------------
DELTACOM REPRESENTATIVE SIGNATURE                DATE

                                                                               7

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00006-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00006-of-00352.parquet"}]]