Document:

2010 Share Incentive Plan, as amended on January 14, 2011

 Exhibit 10.12 
 21Vianet Group, Inc. 
 (formerly known as AsiaCloud Inc.) 

2010 SHARE INCENTIVE PLAN 
 (Adopted on July 16, 2010 and amended on January 14, 2011; 

share information has reflected the 10-for-1 share split effective on March 31, 2011) 

ARTICLE 1 

PURPOSE 

The purpose of the 21Vianet Group, Inc. Share Incentive Plan (the “Plan”) is to promote the success and enhance the
value of 21Vianet Group, Inc., a company formed under the laws of the Cayman Islands (the “Company”) by linking the personal interests of the members of the Board, Employees, and Consultants to those of the Company’s
shareholders and by providing such individuals with an incentive for outstanding performance to generate superior returns to the Company’s shareholders. The Plan is further intended to provide flexibility to the Company in its ability to
motivate, attract, and retain the services of members of the Board, Employees, and Consultants upon whose judgment, interest, and special effort the successful conduct of the Company’s operation is largely dependent. 

ARTICLE 2 

DEFINITIONS AND CONSTRUCTION 
 Wherever the following terms are used in the Plan, they shall have the meanings specified below unless the context clearly indicates otherwise. The singular pronoun shall include the plural where the
context so indicates, and vice versa. 
 2.1 “Applicable Laws” means the legal requirements relating to the Plan and
the Awards under applicable provisions of the corporate, securities, tax and other laws, rules, regulations and government orders, and the rules of any applicable stock exchange or national market system, of any jurisdiction applicable to Awards.

 2.2 “Award” means an Option, Restricted Share or Restricted Share Units award granted to a Participant pursuant to
the Plan. 
 2.3 “Award Agreement” means any written agreement, contract, or other instrument or document evidencing
an Award, including through electronic medium. 
 2.4 “Board” means the board of directors of the Company.

 2.5 “Change of Control” means a change in ownership or control of the Company after the Registration Date
effected through either of the following transactions: 
 (a) the direct or indirect acquisition by any person or related group
of persons (other than an acquisition from or by the Company or by a Company-sponsored employee benefit plan or by a person that directly or indirectly controls, is controlled by, or is under common control with, the Company) of beneficial ownership
(within the meaning of Rule 13d-3 of the Exchange Act) of securities possessing more than fifty percent (50%) of the total combined voting power of the Company’s outstanding securities pursuant to a tender or exchange offer made directly
to the Company’s shareholders which a majority of the Incumbent Board (as defined below) who are not affiliates or associates of the offeror under Rule 12b-2 promulgated under the Exchange Act do not recommend such shareholders accept; or

 (b) the individuals who, as of the Effective Date, are members of the Board (the
“Incumbent Board”), cease for any reason to constitute at least fifty percent (50%) of the Board; provided that if the election, or nomination for election by the Company’s shareholders, of any new member of the Board is
approved by a vote of at least fifty percent (50%) of the Incumbent Board, such new member of the Board shall be considered as a member of the Incumbent Board. 
 2.6 “Code” means the Internal Revenue Code of 1986 of the United States, as amended. 
 2.7 “Committee” means the committee of the Board described in Article 9. 
 2.8 “Consultant” means any consultant or adviser if: (a) the consultant or adviser renders bona fide services to a Service Recipient; (b) the services rendered by the consultant
or adviser are not in connection with the offer or sale of securities in a capital-raising transaction and do not directly or indirectly promote or maintain a market for the Company’s securities; and (c) the consultant or adviser is a
natural person who has contracted directly with the Service Recipient to render such services. 
 2.9 “Corporate
Transaction” means any of the following transactions, provided, however, that the Committee shall determine under (d) and (e) whether multiple transactions are related, and its determination shall be final, binding and conclusive:

 (a) an amalgamation, arrangement or consolidation or scheme of arrangement in which the Company is not the surviving entity,
except for a transaction the principal purpose of which is to change the jurisdiction in which the Company is incorporated; 

(b) the sale, transfer or other disposition of all or substantially all of the assets of the Company; 

(c) the complete liquidation or dissolution of the Company; 
 (d) any reverse takeover or series of related transactions culminating in a reverse takeover (including, but not limited to, a tender offer followed by a reverse takeover) in which the Company is the
surviving entity but (A) the equity securities of the Company outstanding immediately prior to such takeover are converted or exchanged by virtue of the takeover into other property, whether in the form of securities, cash or otherwise, or
(B) in which securities possessing more than fifty percent (50%) of the total combined voting power of the Company’s outstanding securities are transferred to a person or persons different from those who held such securities
immediately prior to such takeover or the initial transaction culminating in such takeover, but excluding any such transaction or series of related transactions that the Committee determines shall not be a Corporate Transaction; or 

  
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 (e) acquisition in a single or series of related transactions by any person or related group
of persons (other than the Company or by a Company-sponsored employee benefit plan) of beneficial ownership (within the meaning of Rule 13d-3 of the Exchange Act) of securities possessing more than fifty percent (50%) of the total combined
voting power of the Company’s outstanding securities but excluding any such transaction or series of related transactions that the Committee determines shall not be a Corporate Transaction. 

2.10 “Disability” means that the Participant qualifies to receive long-term disability payments under the Service
Recipient’s long-term disability insurance program, as it may be amended from time to time, to which the Participant provides services regardless of whether the Participant is covered by such policy. If the Service Recipient to which the
Participant provides service does not have a long-term disability plan in place, “Disability” means that a Participant is unable to carry out the responsibilities and functions of the position held by the Participant by reason of any
medically determinable physical or mental impairment for a period of not less than ninety (90) consecutive days. A Participant will not be considered to have incurred a Disability unless he or she furnishes proof of such impairment sufficient
to satisfy the Committee in its discretion. 
 2.11 “Effective Date” shall have the meaning set forth in
Section 10.1. 
 2.12 “Employee” means any person, including an officer or member of the Board of the
Company or any Subsidiary of the Company, who is in the employment of a Service Recipient, subject to the control and direction of the Service Recipient as to both the work to be performed and the manner and method of performance. The payment of a
director’s fee by a Service Recipient shall not be sufficient to constitute “employment” by the Service Recipient. 
 2.13 “Exchange Act” means the Securities Exchange Act of 1934 of the United States, as amended. 
 2.14 “Fair Market Value” means, as of any date, the value of Shares determined as follows: 
 (a) If the Shares are listed on one or more established stock exchanges or national market systems, including without limitation, The New York Stock Exchange and The Nasdaq Stock Market, its Fair Market
Value shall be the closing sales price for such shares (or the closing bid, if no sales were reported) as quoted on the principal exchange or system on which the Shares are listed (as determined by the Committee) on the date of determination (or, if
no closing sales price or closing bid was reported on that date, as applicable, on the last trading date such closing sales price or closing bid was reported), as reported in The Wall Street Journal or such other source as the Committee deems
reliable; 
 (b) If the Shares are regularly quoted on an automated quotation system (including the OTC Bulletin Board) or by a
recognized securities dealer, its Fair Market Value shall be the closing sales price for such shares as quoted on such system or by such securities dealer on the date of determination, but if selling prices are not reported, the Fair Market Value of
a Share shall be the mean between the high bid and low asked prices for the Shares on the date of determination (or, if no such prices were reported on that date, on the last date such prices were reported), as reported in The Wall Street Journal or
such other source as the Committee deems reliable; or 

  
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 (c) In the absence of an established market for the Shares of the type described in
(a) and (b), above, the Fair Market Value thereof shall be determined by the Committee in good faith and in its discretion by reference to (i) the placing price of the latest private placement of the Shares and the development of the
Company’s business operations and the general economic and market conditions since such latest private placement, (ii) other third party transactions involving the Shares and the development of the Company’s business operation and the
general economic and market conditions since such sale, (iii) an independent valuation of the Shares, or (iv) such other methodologies or information as the Committee determines to be indicative of Fair Market Value and relevant.

 2.15 “Incentive Share Option” means an Option that is intended to meet the requirements of Section 422
of the Code or any successor provision thereto. 
 2.16 “Independent Director” means (i) before the Shares
or other securities representing the Shares are listed on a stock exchange, a member of the Board who is not an Employee of the Company; and (ii) after the Shares or other securities representing the Shares are listed on a stock exchange, a
member of the Board who meets the independence standards under the applicable corporate governance rules of such stock exchange. 
 2.17 “Non-Qualified Share Option” means an Option that is not intended to be an Incentive Share Option. 
 2.18 “Option” means a right granted to a Participant pursuant to Article 5 of the Plan to purchase a specified number of Shares at a specified price during specified time periods. An
Option may be either an Incentive Share Option or a Non-Qualified Share Option. 
 2.19 “Participant” means a
person who, as a member of the Board, Consultant or Employee, has been granted an Award pursuant to the Plan. 
 2.20
“Parent” means a parent corporation under Section 424(e) of the Code. 
 2.21 “Plan”
means this 2010 Share Incentive Plan, as it may be amended from time to time. 
 2.22 “Related Entity” means
any business, corporation, partnership, limited liability company or other entity in which the Company or a Subsidiary of the Company holds a substantial ownership interest, directly or indirectly, but which is not a Subsidiary and which the Board
designates as a Related Entity for purposes of the Plan. 
 2.23 “Restricted Share” means a Share awarded to a
Participant pursuant to Article 6 that is subject to certain restrictions and may be subject to risk of forfeiture. 
 2.24
“Restricted Share Unit” means the right granted to a Participant pursuant to Article 6 to receive a Share at a future date. 
 2.25 “Securities Act” means the Securities Act of 1933 of the United States, as amended. 
 2.26 “Service Recipient” means the Company, any Subsidiary of the Company and any Related Entity to which a Participant provides services as an Employee, a Consultant or a Director.

  
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 2.27 “Share” means the Ordinary Shares of the Company, par value
0.00001 per share, and such other securities of the Company that may be substituted for Shares pursuant to Article 8. 

2.28 “Subsidiary” means any corporation or other entity of which a majority of the outstanding voting shares or voting
power is beneficially owned directly or indirectly by the Company. For purposes of this Plan, Subsidiary shall also include any consolidated variable interest entities of the Company. 

2.29 “Trading Date” means the closing of the first sale to the general public of the Shares pursuant to an effective
registration statement under applicable laws, which results in the Shares being publicly traded on one or more established stock exchanges or national market systems. 
 ARTICLE 3 
 SHARES SUBJECT TO THE PLAN 

3.1 Number of Shares. 
 (a) Subject to the provisions of Article 8 and Section 3.1(b), the maximum aggregate number of Shares which may be issued pursuant to all Awards (including Incentive Share Options) is 36,585,630
Shares (such number, the “Maximum Number”) as of the Effective Date. 
 (b) To the extent that an Award terminates,
expires, or lapses for any reason, any Shares subject to the Award shall again be available for the grant of an Award pursuant to the Plan. To the extent permitted by Applicable Laws, Shares issued in assumption of, or in substitution for, any
outstanding awards of any entity acquired in any form or combination by the Company or any Subsidiary of the Company shall not be counted against Shares available for grant pursuant to the Plan. Shares delivered by the Participant or withheld by the
Company upon the exercise of any Award under the Plan, in payment of the exercise price thereof or tax withholding thereon, may again be optioned, granted or awarded hereunder, subject to the limitations of Section 3.1(a). If any Restricted
Shares are forfeited by the Participant or repurchased by the Company, such Shares may again be optioned, granted or awarded hereunder, subject to the limitations of Section 3.1(a). Notwithstanding the provisions of this Section 3.1(b), no
Shares may again be optioned, granted or awarded if such action would cause an Incentive Share Option to fail to qualify as an incentive share option under Section 422 of the Code. 

3.2 Shares Distributed. Any Shares distributed pursuant to an Award may consist, in whole or in part, of authorized and unissued
Shares, treasury shares (subject to Applicable Laws) or Shares purchased on the open market. Additionally, in the discretion of the Committee, American Depository Shares in an amount equal to the number of Shares which otherwise would be distributed
pursuant to an Award may be distributed in lieu of Shares in settlement of any Award. If the number of Shares represented by an American Depository Share is other than on a one-to-one basis, the limitations of Section 3.1 shall be adjusted to
reflect the distribution of American Depository Shares in lieu of Shares. 

  
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 ARTICLE 4 
 ELIGIBILITY AND PARTICIPATION 
 4.1 Eligibility. Persons eligible to
participate in this Plan include Employees, Consultants, and all members of the Board, as determined by the Committee. 
 4.2
Participation. Subject to the provisions of the Plan, the Committee may, from time to time, select from among all eligible individuals, those to whom Awards shall be granted and shall determine the nature and amount of each Award. No
individual shall have any automatic right to be granted an Award pursuant to this Plan. 
 4.3 Jurisdictions. In order to
assure the viability of Awards granted to Participants employed in various jurisdictions, the Committee may provide for such special terms as it may consider necessary or appropriate to accommodate differences in local law, tax policy, or custom
applicable in the jurisdiction in which the Participant resides or is employed. Moreover, the Committee may approve such supplements to, or amendments, restatements, or alternative versions of, the Plan as it may consider necessary or appropriate
for such purposes without thereby affecting the terms of the Plan as in effect for any other purpose; provided, however, that no such supplements, amendments, restatements, or alternative versions shall increase the share limitations
contained in Section 3.1 of the Plan. Notwithstanding the foregoing, the Committee may not take any actions hereunder, and no Awards shall be granted, that would violate any Applicable Laws. 

ARTICLE 5 

OPTIONS 

5.1 General. Subject to Article 9, the Committee is authorized to grant Options to Participants on the following terms and
conditions: 
 (a) Exercise Price. The exercise price per Share subject to an Option shall be determined by the Committee
and set forth in the Award Agreement and may be a fixed or variable price related to the Fair Market Value of the Shares. The exercise price per Share subject to an Option may be amended or adjusted in the absolute discretion of the Committee, the
determination of which shall be final, binding and conclusive. For the avoidance of doubt, to the extent not prohibited by Applicable Laws, a downward adjustment of the exercise prices of Options mentioned in the preceding sentence shall be
effective without the approval of the Company’s shareholders or the approval of the affected Participants. 
 (b) Time
and Conditions of Exercise. The Committee shall determine the time or times at which an Option may be exercised in whole or in part, including exercise prior to vesting; provided that the term of any Option granted under the Plan shall
not exceed ten years, except as provided in Section 11.1. The Committee shall also determine the conditions, if any, that must be satisfied before all or part of an Option may be exercised. 

  
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 (c) Payment. The Committee shall determine the methods by which the exercise price of
an Option may be paid, the form of payment, including, without limitation (i) cash or check denominated in U.S. Dollars, (ii) to the extent permissible under the Applicable Laws, cash or check in Chinese Renminbi, (iii) cash or check
denominated in any other local currency as approved by the Committee, (iv) Shares held for such period of time as may be required by the Committee in order to avoid adverse financial accounting consequences and having a Fair Market Value on the
date of delivery equal to the aggregate exercise price of the Option or exercised portion thereof, (v) after the Trading Date the delivery of a notice that the Participant has placed a market sell order with a broker with respect to Shares then
issuable upon exercise of the Option, and that the broker has been directed to pay a sufficient portion of the net proceeds of the sale to the Company in satisfaction of the Option exercise price; provided that payment of such proceeds is
then made to the Company upon settlement of such sale, (vi) other property acceptable to the Committee with a Fair Market Value equal to the exercise price, (vii) cashless exercise; or (viii) any combination of the foregoing.
Notwithstanding any other provision of the Plan to the contrary, no Participant who is a member of the Board or an “executive officer” of the Company within the meaning of Section 13(k) of the Exchange Act shall be permitted to pay
the exercise price of an Option in any method which would violate Section 13(k) of the Exchange Act. 
 (d) Evidence of
Grant. All Options shall be evidenced by an Award Agreement between the Company and the Participant. The Award Agreement shall include such additional provisions as may be specified by the Committee. 

5.2 Incentive Share Options. Incentive Share Options may be granted to Employees of the Company or of a Subsidiary of the Company.
Incentive Share Options may not be granted to Employees of a Related Entity or to Independent Directors or Consultants. The terms of any Incentive Share Options granted pursuant to the Plan, in addition to the requirements of Section 5.1, must
comply with the following additional provisions of this Section 5.2: 
 (a) Expiration of Option. An Incentive Share
Option may not be exercised to any extent by anyone after the first to occur of the following events: 
 (i) Ten years from the
date it is granted, unless an earlier time is set in the Award Agreement; 
 (ii) Three months after the Participant’s
termination of employment as an Employee; and 
 (iii) Upon the Participant’s Disability or death, subject to Sections 7.2
and 7.3. 
 (b) Individual Dollar Limitation. The aggregate Fair Market Value (determined as of the time the Option is
granted) of all Shares with respect to which Incentive Share Options are first exercisable by a Participant in any calendar year may not exceed $100,000 or such other limitation as imposed by Section 422(d) of the Code, or any successor
provision. To the extent that Incentive Share Options are first exercisable by a Participant in excess of such limitation, the excess shall be considered Non-Qualified Share Options. 

(c) Ten Percent Owners. An Incentive Share Option shall be granted to any individual who, at the date of grant, owns Shares
possessing more than ten percent of the total combined voting power of all classes of shares of the Company only if such Option is granted at a price that is not less than 110% of Fair Market Value on the date of grant and the Option is exercisable
for no more than five years from the date of grant. 

  
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 (d) Transfer Restriction. The Participant shall give the Company prompt notice of any
disposition of Shares acquired by exercise of an Incentive Share Option within (i) two years from the date of grant of such Incentive Share Option or (ii) one year after the transfer of such Shares to the Participant. 

(e) Expiration of Incentive Share Options. No Award of an Incentive Share Option may be made pursuant to this Plan after the tenth
anniversary of the Effective Date. 
 (f) Right to Exercise. During a Participant’s lifetime, an Incentive Share
Option may be exercised only by the Participant. 
 ARTICLE 6 

RESTRICTED SHARES 
 6.1 Grant of Restricted Shares. Subject to Article 9, the Committee is authorized to make Awards of Restricted Shares to any Participant selected by the Committee in such amounts and subject to
such terms and conditions as determined by the Committee. All Awards of Restricted Shares shall be evidenced by an Award Agreement. 
 6.2 Issuance and Restrictions. Restricted Shares shall be subject to such restrictions on transferability and other restrictions as the Committee may impose (including, without limitation,
limitations on the right to vote Restricted Shares or the right to receive dividends on the Restricted Share). These restrictions may lapse separately or in combination at such times, pursuant to such circumstances, in such installments, or
otherwise, as the Committee determines at the time of the grant of the Award or thereafter. 
 6.3
Forfeiture/Repurchase. Except as otherwise determined by the Committee at the time of the grant of the Award or thereafter, upon termination of employment or service during the applicable restriction period, Restricted Shares that are at that
time subject to restrictions shall be forfeited or repurchased in accordance with the Award Agreement; provided, however, the Committee may (a) provide in any Restricted Share Award Agreement that restrictions or forfeiture
and repurchase conditions relating to Restricted Shares will be waived in whole or in part in the event of terminations resulting from specified causes, and (b) in other cases waive in whole or in part restrictions or forfeiture and repurchase
conditions relating to Restricted Shares. 
 6.4 Certificates for Restricted Shares. Restricted Shares granted
pursuant to the Plan may be evidenced in such manner as the Committee shall determine. If certificates representing Restricted Shares are registered in the name of the Participant, certificates must bear an appropriate legend referring to the terms,
conditions, and restrictions applicable to such Restricted Shares, and the Company may, at its discretion, retain physical possession of the certificate until such time as all applicable restrictions lapse. 

6.5 Restricted Share Units. The Committee is authorized to make Awards of Restricted Share Units to any Participant selected by
the Committee in such amounts and subject to such terms and conditions as determined by the Committee. At the time of grant, the Committee shall specify the date or dates on which the Restricted Share Units shall become fully vested and
nonforfeitable, and may specify such conditions to vesting as it deems appropriate. At the time of grant, the Committee shall specify the maturity date applicable to each grant of Restricted Share Units which shall be no earlier than the vesting
date or dates of the Award and may be determined at the election of the grantee. On the maturity date, the Company shall, subject to Sections 7.4 and 7.5, transfer to the Participant one unrestricted, fully transferable Share for each Restricted
Share Unit scheduled to be paid out on such date and not previously forfeited. 

  
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 ARTICLE 7 
 PROVISIONS APPLICABLE TO AWARDS 
 7.1 Award Agreement. Awards under
the Plan shall be evidenced by Award Agreements that set forth the terms, conditions and limitations for each Award which may include the term of an Award, the provisions applicable in the event the Participant’s employment or service
terminates, and the Company’s authority to unilaterally or bilaterally amend, modify, suspend, cancel or rescind an Award. 

7.2 Limits on Transfer. No right or interest of a Participant in any Award may be pledged, encumbered, or hypothecated to or in
favor of any party other than the Company or a Subsidiary, or shall be subject to any lien, obligation, or liability of such Participant to any other party other than the Company or a Subsidiary. Except as otherwise provided by the Committee, no
Award shall be assigned, transferred, or otherwise disposed of by a Participant other than by will or the laws of descent and distribution. The Committee by express provision in the Award or an amendment thereto may permit an Award (other than an
Incentive Share Option) to be transferred to, exercised by and paid to certain persons or entities related to the Participant, including but not limited to members of the Participant’s family, charitable institutions, or trusts or other
entities whose beneficiaries or beneficial owners are members of the Participant’s family and/or charitable institutions, or to such other persons or entities as may be expressly approved by the Committee, pursuant to such conditions and
procedures as the Committee may establish. Any permitted transfer shall be subject to the following conditions: that (a) the Committee receive evidence satisfactory to it that the transfer is being made for asset protection, estate and/or tax
planning purposes (or to a “blind trust” in connection with the Participant’s termination of employment or service with the Company or a Subsidiary to assume a position with a governmental, charitable, educational or similar
non-profit institution) and on a basis consistent with the Company’s lawful issue of securities, and (b) after the transfer, the Participant and the transferee comply with all of the original agreements and covenants granted by the
Participant in favor of the Company. 
 7.3 Beneficiaries. If the Committee so determines, then notwithstanding Sections
5.2(a) and 7.2, a Participant may, in the manner determined by the Committee, designate a beneficiary to exercise the rights of the Participant and to receive any distribution with respect to any Award upon the Participant’s death. A
beneficiary, legal guardian, legal representative, or other person claiming any rights pursuant to the Plan is subject to all terms and conditions of the Plan and any Award Agreement applicable to the Participant, except to the extent the Plan and
Award Agreement otherwise provide, and to any additional restrictions deemed necessary or appropriate by the Committee. If the Participant is married and resides in a community property state, a designation of a person other than the
Participant’s spouse as his or her beneficiary with respect to more than 50% of the Participant’s interest in the Award shall not be effective without the prior written consent of the Participant’s spouse. If no beneficiary has been
designated or survives the Participant, payment shall be made to the person entitled thereto pursuant to the Participant’s will or the laws of descent and distribution. Subject to the foregoing, a beneficiary designation may be changed or
revoked by a Participant at any time provided the change or revocation is filed with the Committee. 

  
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 7.4 Share Certificates. Notwithstanding anything herein to the contrary, the Company
shall not be required to issue or deliver any certificates evidencing the Share pursuant to the exercise of any Award, unless and until the Committee has determined, with advice of counsel, that the issuance and delivery of such certificates is in
compliance with all Applicable Laws, including, if applicable, the requirements of any exchange on which the Shares or securities representing the Shares are listed, quoted or traded. All Share certificates delivered pursuant to the Plan are subject
to any stop-transfer orders and other restrictions as the Committee deems necessary or advisable to comply with all Applicable Laws, including, if applicable, the rules of any national securities exchange or automated quotation system on which the
Shares or securities representing the Shares are listed, quoted, or traded. The Committee may place legends on any Share certificate to reference restrictions applicable to the Shares. In addition to the terms and conditions provided herein, the
Committee may require that a Participant make such reasonable covenants, agreements, and representations as the Committee, in its discretion, deems advisable in order to comply with any such laws, regulations, or requirements. The Committee shall
have the right to require any Participant to comply with any timing or other restrictions with respect to the settlement or exercise of any Award, including a window-period limitation, as may be imposed in the discretion of the Committee.

 7.5 Paperless Administration. Subject to Applicable Laws, the Committee may make Awards, provide applicable disclosure
and procedures for exercise of Awards by an internet website or interactive voice response system for the paperless administration of Awards. 
 7.6 Foreign Currency. A Participant may be required to provide evidence that any currency used to pay the exercise price of any Award were acquired and taken out of the jurisdiction in which the
Participant resides in accordance with Applicable Laws, including foreign exchange control laws and regulations. In the event the exercise price for an Award is paid in Chinese Renminbi or other foreign currency, as permitted by the Committee, the
amount payable will be determined by conversion from U.S. dollars at the official rate promulgated by the People’s Bank of China for Chinese Renminbi, or for jurisdictions other than the Peoples Republic of China, the exchange rate as selected
by the Committee on the date of exercise. 
 ARTICLE 8 

CHANGES IN CAPITAL STRUCTURE 
 8.1 Adjustments. In the event of any share dividend, share split, combination or exchange of Shares, amalgamation, arrangement or consolidation, spin-off, recapitalization or other distribution
(other than normal cash dividends) of Company assets to its shareholders, or any other change affecting the Shares or the price of a Share, the Committee shall make such proportionate adjustments, if any, as the Committee in its discretion may deem
appropriate to reflect such change with respect to (a) the aggregate number and type of shares that may be issued under the Plan (including, but not limited to, adjustments of the limitations in Section 3.1); (b) the terms and
conditions of any outstanding Awards (including, without limitation, any applicable performance targets or criteria with respect thereto); and (c) the grant or exercise price per share for any outstanding Awards under the Plan. 

  
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 8.2 Acceleration upon a Change of Control. Except as may otherwise be provided in any
Award Agreement or any other written agreement entered into by and between the Company and a Participant, if a Change of Control occurs and a Participant’s Awards are not converted, assumed, or replaced by a successor, such Awards shall become
fully exercisable and all forfeiture restrictions on such Awards shall lapse. Upon, or in anticipation of, a Change of Control, the Committee may in its sole discretion provide for (i) any and all Awards outstanding hereunder to terminate at a
specific time in the future and shall give each Participant the right to exercise such Awards during a period of time as the Committee shall determine, (ii) either the purchase of any Award for an amount of cash equal to the amount that could
have been attained upon the exercise of such Award or realization of the Participant’s rights had such Award been currently exercisable or payable or fully vested (and, for the avoidance of doubt, if as of such date the Committee determines in
good faith that no amount would have been attained upon the exercise of such Award or realization of the Participant’s rights, then such Award may be terminated by the Company without payment), (iii) the replacement of such Award with
other rights or property selected by the Committee in its sole discretion or the assumption of or substitution of such Award by the successor or surviving corporation, or a subsidiary thereof, with appropriate adjustments as to the number and kind
of Shares and prices, or (iv) payment of Awards in cash based on the value of Shares on the date of the Change of Control plus reasonable interest on the Award through the date such Award would otherwise be vested or have been paid in
accordance with its original terms, if necessary to comply with Section 409A of the Code. 
 8.3 Outstanding Awards
– Corporate Transactions. In the event of a Corporate Transaction, each Award will terminate upon the consummation of the Corporate Transaction, unless the Award is assumed by the successor entity or Parent thereof in connection with the
Corporate Transaction. Except as provided otherwise in an individual Award Agreement, in the event of a Corporate Transaction and: 
 (a) the Award either is (x) assumed by the successor entity or Parent thereof or replaced with a comparable Award (as determined by the Committee) with respect to shares of the capital stock of the
successor entity or Parent thereof or (y) replaced with a cash incentive program of the successor entity which preserves the compensation element of such Award existing at the time of the Corporate Transaction and provides for subsequent payout
in accordance with the same vesting schedule applicable to such Award, then such Award (if assumed), the replacement Award (if replaced), or the cash incentive program automatically shall become fully vested, exercisable and payable and be released
from any restrictions on transfer (other than transfer restrictions applicable to Options) and repurchase or forfeiture rights, immediately upon termination of the Participant’s employment or service with all Service Recipient within twelve
(12) months of the Corporate Transaction without cause; and 
 (b) For each Award that is neither assumed nor replaced,
such portion of the Award shall automatically become fully vested and exercisable and be released from any repurchase or forfeiture rights (other than repurchase rights exercisable at Fair Market Value) for all of the Shares at the time represented
by such portion of the Award, immediately prior to the specified effective date of such Corporate Transaction, provided that the Participant remains an Employee, Consultant or Director on the effective date of the Corporate Transaction.

  
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 8.4 Outstanding Awards – Other Changes. In the event of any other change in the
capitalization of the Company or corporate change other than those specifically referred to in this Article 8, the Committee may, in its absolute discretion, make such adjustments in the number and class of shares subject to Awards outstanding on
the date on which such change occurs and in the per share grant or exercise price of each Award as the Committee may consider appropriate to prevent dilution or enlargement of rights. 

8.5 No Other Rights. Except as expressly provided in the Plan, no Participant shall have any rights by reason of any subdivision
or consolidation of Shares of any class, the payment of any dividend, any increase or decrease in the number of shares of any class or any dissolution, liquidation, merger, or consolidation of the Company or any other corporation. Except as
expressly provided in the Plan or pursuant to action of the Committee under the Plan, no issuance by the Company of shares of any class, or securities convertible into shares of any class, shall affect, and no adjustment by reason thereof shall be
made with respect to, the number of shares subject to an Award or the grant or exercise price of any Award. 
 ARTICLE 9

 ADMINISTRATION 
 9.1 Committee. The Plan shall be administered by the Board or the Compensation Committee of the Board; provided, however that the Board or the Compensation Committee may delegate to a
committee of one or more members of the Board the authority to grant or amend Awards to Participants other than senior executives of the Company. The Committee shall consist of at least two individuals, each of whom qualifies as an Independent
Director. Reference to the Committee shall refer to the Board if the Compensation Committee has not been established or ceases to exist and the Board does not appoint a successor Committee. Notwithstanding the foregoing, the full Board, acting by
majority of its members in office, shall conduct the general administration of the Plan if required by Applicable Laws, and with respect to Awards granted to Independent Directors and for purposes of such Awards the term “Committee” as
used in the Plan shall be deemed to refer to the Board. 
 9.2 Action by the Committee. A majority of the Committee shall
constitute a quorum. The acts of a majority of the members present at any meeting at which a quorum is present, and acts approved in writing by a majority of the Committee in lieu of a meeting, shall be deemed the acts of the Committee. Each member
of the Committee is entitled to, in good faith, rely or act upon any report or other information furnished to that member by any officer or other employee of the Company or any Subsidiary, the Company’s independent certified public accountants,
or any executive compensation consultant or other professional retained by the Company to assist in the administration of the Plan. 
 9.3 Authority of the Committee. Subject to any specific designation in the Plan, the Committee has the exclusive power, authority and discretion to: 

(a) Designate Participants to receive Awards; 
 (b) Determine the type or types of Awards to be granted to each Participant; 
 (c)
Determine the number of Awards to be granted and the number of Shares to which an Award will relate; 

  
 12 

 (d) Determine the terms and conditions of any Award granted pursuant to the Plan, including,
but not limited to, the exercise price, grant price, or purchase price, any restrictions or limitations on the Award, any schedule for lapse of forfeiture restrictions or restrictions on the exercisability of an Award, and accelerations or waivers
thereof, any provisions related to non-competition and recapture of gain on an Award, based in each case on such considerations as the Committee in its sole discretion determines; 

(e) Determine whether, to what extent, and pursuant to what circumstances an Award may be settled in, or the exercise price of an Award
may be paid in, cash, Shares, other Awards, or other property, or an Award may be canceled, forfeited, or surrendered; 
 (f)
Prescribe the form of each Award Agreement, which need not be identical for each Participant; 
 (g) Decide all other matters
that must be determined in connection with an Award; 
 (h) Establish, adopt, or revise any rules and regulations as it may deem
necessary or advisable to administer the Plan; 
 (i) Interpret the terms of, and any matter arising pursuant to, the Plan or
any Award Agreement; and 
 (j) Make all other decisions and determinations that may be required pursuant to the Plan or as the
Committee deems necessary or advisable to administer the Plan. 
 9.4 Decisions Binding. The Committee’s
interpretation of the Plan, any Awards granted pursuant to the Plan, any Award Agreement and all decisions and determinations by the Committee with respect to the Plan are final, binding, and conclusive on all parties. 

ARTICLE 10 

EFFECTIVE AND EXPIRATION DATE 
 10.1 Effective Date. The Plan is effective as of the date the Plan is approved by the Company’s shareholders in accordance with the applicable provisions of the Company’s Memorandum of
Association and Articles of Association (the “Effective Date”). 
 10.2 Expiration Date. The Plan will
expire on, and no Award may be granted pursuant to the Plan after, the tenth anniversary of the Effective Date. Any Awards that are outstanding on the tenth anniversary of the Effective Date shall remain in force according to the terms of the Plan
and the applicable Award Agreement. 
 ARTICLE 11 
 AMENDMENT, MODIFICATION, AND TERMINATION 
 11.1 Amendment, Modification,
And Termination. With the approval of the Board, at any time and from time to time, the Committee may terminate, amend or modify the Plan; provided, however, that (a) to the extent necessary and desirable to comply with Applicable
Laws, the Company shall obtain shareholder approval of any Plan amendment in such a manner and to such a degree as required, unless the Company decides to follow home country practice as permitted under applicable stock exchange rules, and
(b) unless the Company decides to follow home country practice as permitted under applicable stock exchange rules, shareholder approval is required for any amendment to the Plan that (i) increases the number of Shares available under the
Plan (other than any adjustment as provided by Article 8), (ii) permits the Committee to extend the term of the Plan or the exercise period for an Option beyond ten years from the date of grant, or (iii) results in a material increase in
benefits or a change in eligibility requirements. 

  
 13 

 11.2 Awards Previously Granted. Except with respect to amendments made pursuant to
Section 11.1, no termination, amendment, or modification of the Plan shall adversely affect in any material way any Award previously granted pursuant to the Plan without the prior written consent of the Participant. 

ARTICLE 12 

GENERAL PROVISIONS 
 12.1 No Rights to Awards. No Participant, employee, or other person shall have any claim to be granted any Award pursuant to the Plan, and neither the Company nor the Committee is obligated to
treat Participants, employees, and other persons uniformly. 
 12.2 No Shareholders Rights. No Award gives the
Participant any of the rights of a Shareholder of the Company unless and until Shares are in fact issued to such person in connection with such Award. 
 12.3 Taxes. No Shares shall be delivered under the Plan to any Participant until such Participant has made arrangements acceptable to the Committee for the satisfaction of any income and employment
tax withholding obligations under Applicable Laws. The Company or any Subsidiary shall have the authority and the right to deduct or withhold, or require a Participant to remit to the Company, an amount sufficient to satisfy all applicable taxes
(including the Participant’s payroll tax obligations) required or permitted by law to be withheld with respect to any taxable event concerning a Participant arising as a result of this Plan. The Committee may in its discretion and in
satisfaction of the foregoing requirement allow a Participant to elect to have the Company withhold Shares otherwise issuable under an Award (or allow the return of Shares) having a Fair Market Value equal to the sums required to be withheld.
Notwithstanding any other provision of the Plan, the number of Shares which may be withheld with respect to the issuance, vesting, exercise or payment of any Award (or which may be repurchased from the Participant of such Award after such Shares
were acquired by the Participant from the Company) in order to satisfy the Participant’s income and payroll tax liabilities with respect to the issuance, vesting, exercise or payment of the Award shall, unless specifically approved by the
Committee, be limited to the number of Shares which have a Fair Market Value on the date of withholding or repurchase equal to the aggregate amount of such liabilities based on the minimum statutory withholding rates for income tax and payroll tax
purposes that are applicable to such supplemental taxable income. 
 12.4 No Right to Employment or Services. Nothing in
the Plan or any Award Agreement shall interfere with or limit in any way the right of the Service Recipient to terminate any Participant’s employment or services at any time, nor confer upon any Participant any right to continue in the
employment or service of any Service Recipient. 

  
 14 

 12.5 Unfunded Status of Awards. The Plan is intended to be an “unfunded”
plan for incentive compensation. With respect to any payments not yet made to a Participant pursuant to an Award, nothing contained in the Plan or any Award Agreement shall give the Participant any rights that are greater than those of a general
creditor of the Company or any Subsidiary. 
 12.6 Indemnification. To the extent allowable pursuant to Applicable Laws,
each member of the Committee or of the Board shall be indemnified and held harmless by the Company from any loss, cost, liability, or expense that may be imposed upon or reasonably incurred by such member in connection with or resulting from any
claim, action, suit, or proceeding to which he or she may be a party or in which he or she may be involved by reason of any action or failure to act pursuant to the Plan and against and from any and all amounts paid by him or her in satisfaction of
judgment in such action, suit, or proceeding against him or her; provided that he or she gives the Company an opportunity, at its own expense, to handle and defend the same before he or she undertakes to handle and defend it on his or her own
behalf. The foregoing right of indemnification shall not be exclusive of any other rights of indemnification to which such persons may be entitled pursuant to the Company’s Memorandum of Association and Articles of Association, as a matter of
law, or otherwise, or any power that the Company may have to indemnify them or hold them harmless. 
 12.7 Relationship to
other Benefits. No payment pursuant to the Plan shall be taken into account in determining any benefits pursuant to any pension, retirement, savings, profit sharing, group insurance, welfare or other benefit plan of the Company or any Subsidiary
except to the extent otherwise expressly provided in writing in such other plan or an agreement thereunder. 
 12.8
Expenses. The expenses of administering the Plan shall be borne by the Company and its Subsidiaries. 
 12.9 Titles
and Headings. The titles and headings of the Sections in the Plan are for convenience of reference only and, in the event of any conflict, the text of the Plan, rather than such titles or headings, shall control. 

12.10 Fractional Shares. No fractional shares of a Share shall be issued and the Committee shall determine, in its discretion,
whether cash shall be given in lieu of fractional shares or whether such fractional shares shall be eliminated by rounding up or down as appropriate. 
 12.11 Limitations Applicable to Section 16 Persons. Notwithstanding any other provision of the Plan, the Plan, and any Award granted or awarded to any Participant who is then subject to
Section 16 of the Exchange Act, shall be subject to any additional limitations set forth in any applicable exemptive rule under Section 16 of the Exchange Act (including any amendment to Rule 16b-3 of the Exchange Act) that are
requirements for the application of such exemptive rule. To the extent permitted by Applicable Laws, the Plan and Awards granted or awarded hereunder shall be deemed amended to the extent necessary to conform to such applicable exemptive rule.

 12.12 Government and Other Regulations. The obligation of the Company to make payment of awards in Shares or otherwise
shall be subject to all Applicable Laws and to such approvals by government agencies as may be required. The Company shall be under no obligation to register any of the Shares paid pursuant to the Plan under the Securities Act or any other similar
law in any applicable jurisdiction. If the Shares paid pursuant to the Plan may in certain circumstances be exempt from registration pursuant to the Securities Act or other Applicable Laws, the Company may restrict the transfer of such shares in
such manner as it deems advisable to ensure the availability of any such exemption. 

  
 15 

 12.13 Governing Law; Dispute Resolution. The Plan and all Award Agreements shall be
construed in accordance with and governed by the laws of the Cayman Islands. Any dispute, controversy or claim arising out of or relating to the Plan and all Award Agreements, or the breach, termination or invalidity thereof, shall be settled by
arbitration in accordance with the UNCITRAL Arbitration Rules as at present in force and as may be amended by the rest of this Section 12.13. The appointing authority shall be Hong Kong International Arbitration Centre. The place of arbitration
shall be in Hong Kong at Hong Kong International Arbitration Centre. There shall be only one arbitrator. The language to be used in the arbitral proceedings shall be English. 
 12.14 Section 409A of the Code. To the extent that the Committee determines that any Award granted under the Plan is or may become subject to Section 409A of the Code, the Award Agreement
evidencing such Award shall incorporate the terms and conditions required by Section 409A of the Code. To the extent applicable, the Plan and the Award Agreements shall be interpreted in accordance with Section 409A of the Code and the
U.S. Department of Treasury regulations and other interpretative guidance issued thereunder, including without limitation any such regulation or other guidance that may be issued after the Effective Date. Notwithstanding any provision of the Plan to
the contrary, in the event that following the Effective Date the Committee determines that any Award may be subject to Section 409A of the Code and related Department of Treasury guidance (including such Department of Treasury guidance as may
be issued after the Effective Date), the Committee may adopt such amendments to the Plan and the applicable Award agreement or adopt other policies and procedures (including amendments, policies and procedures with retroactive effect), or take any
other actions, that the Committee determines are necessary or appropriate to (a) exempt the Award from Section 409A of the Code and /or preserve the intended tax treatment of the benefits provided with respect to the Award, or
(b) comply with the requirements of Section 409A of the Code and related U.S. Department of Treasury guidance. 

12.15 Appendices. The Committee may approve such supplements, amendments or appendices to the Plan as it may consider necessary or
appropriate for purposes of compliance with Applicable Laws or otherwise and such supplements, amendments or appendices shall be considered a part of the Plan; provided, however, that no such supplements shall increase the share
limitations contained in Section 3.1 of the Plan. 

  
 16English translation of Form of Service Agreement

 Exhibit 10.13 
 Service Agreement of Beijing aBitCool Network Technology Co., Ltd. 
 This agreement includes
purchase order and standard terms. 
 Purchase Order 
 User (Party A) 
 Name: 
 Tel: 
 Fax: 
 Address: 
 Zip Code: 
 Service Provider (Party B) 
 Beijing aBitCool Network Technology Co., Ltd. 

Tel: (86 10) 8456 2121 
 Fax: (86 10) 8456 4234

 Address: No.10 Jiuxianqiao Road, Chaoyang District, Beijing 
 Zip Code: 100016 
 Service Address: Jing Dong Fang Technology Park, No.10 Jiuxianqiao Road,
Chaoyang District, Beijing 
  

											
	 Service address: Jing Dong Fang Technology Park, No.10 Jiuxianqiao Road,
Chaoyang District, Beijing

Service content: please choose from the following
	  	 Charging start date
	  	 lump sum
	  	 service fee

						
	Hosting Service	  	cabinet lease	  	 (1) cabinet space:             U

(2) cabinet:             R
 (3) machine room:              square meters (with             
cabinets)
	  	 (1) the
2nd day of the day when the first equipment of the user is
installed to the data center of the service provider
 (2)
                    
	  	RMB            	  	RMB             /month
						
		  	BGP bandwidth lease	  	 (1) shared bandwidth:             M
            ports
 (2) exclusive bandwidth:
            M
 (3) IP address:
                 8             
	  		  	N/A	  	RMB             /month

  
 1 

											
						
	value added service	  	firewall management	  	 (1) type:             

(2) IP address:
                    
	  	starting time under the Firewall Management Service Starting Notice issued by the service provider	  	RMB            	  	RMB             /month
						
		  	security service	  	 (1) service content:         

(2) number of equipment:         
 (3) execution time: (i) installed with the system (ii) at a designated time
	  	_____            	  	RMB            	  	RMB             /month
					
		  	machine room service	  	(1) operation system installation (2) operation system configuration optimization (3) system maintenance (4) application system installation and configuration (5) equipment
inspection (6) cassette replacement (7) others             	  	_____            	  	 (i) RMB            /time

(ii) RMB            /month
 (iii) others             

				
	others	  	please refer to the supplemental agreement to the service agreement of Beijing 21Vianet Broadband Data Center	  	RMB            	  	RMB            /month
						
	total service fee	  		  		  		  	RMB            	  	RMB            /month
						
	Service period	  		  		  		  		  	

 The first service period is
             years (the first full year is from the charging start date to the date before the same date of the charging start date in the following year, the second full year is
from the following day of the expiration date of the first full year to the date before the same date in the following year, and so on). At the expiration of each service period, unless this Agreement has expired or been terminated or either party
to this Agreement has terminated all the services hereunder by giving written notice to the other party 15 days in advance, the service period shall extend for one year automatically and the times of extension is unlimited. 

  
 2 

 Payment Method 
 (1) Payment of all the service fees in the first service period in a lump sum:              working days after execution of this
Agreement, Party A shall pay RMB             for all the service fees in the first service period in a lump sum, including RMB
             for lump sum fee and RMB             for service fee. After termination of the services or expiration
or termination of this Agreement, the lump sum fee shall not refunded. 
 (2) Payment of service fees in installments: 

 

	 	•	 	 Make payment (i) annually (ii) semi-annually (iii) quarterly (iv) monthly (choose one).
             working days after execution of this agreement and before the service provider starts providing service, the user shall pay all the lump sum fees. After termination of
the services or expiration or termination of this Agreement, the lump sum fee shall not be refunded. 

  

	 	•	 	 If the user chooses to make payment monthly, the firs payment period starts from the calendar month of the charging start date, the service fees shall
be paid on the date when service starts (but when several services start on different dates, the service fees shall be paid on the earliest date when the first service starts). Service fees for the second payment period shall be paid within 10 days
after each charging start date. For a calendar month which only part of the dates are within the service period, the service fees for the current month shall be calculated at [(actual service days of the current month/total days of the
month)*monthly service fee]. The days shall be calculated as calendar days. 

  

	 	•	 	 If the user chooses to make payment quarterly, semi-annually or annually, the service fees for the first payment period (the first month of the first
payment period is the calendar month of the charging start date). Service fees for the second payment period shall be paid within 10 days after each charging start date. For each payment period, service fees for each full calendar month (which means
all the days of the calendar month is within the service period) shall be calculated at the monthly service fees. Service fees for a calendar month which only part of the dates are within the service period shall be calculated at [(actual service
days of the current month/total days of the month)*monthly service fee]. The days shall be calculated as calendar days. 

  

	 	•	 	 Overdue fines: If the user fails to make payment on the due date, the service provider is entitled to impose penalties at a rate of 0.5% of the service
fees. If the user fails to make payment 10 working days after the due date, the service provider is entitled to terminate service and this Agreement and request that the user compensate all the losses stipulated hereunder. The penalties not paid at
the time of expiration or termination of this Agreement shall continue to be paid by the user afterwards. 

  

	 	•	 	 Termination of this Agreement or part of the services under this Agreement: If either party unilaterally request that this Agreement or part of this
Agreement be terminated without any reasons stipulated under the law or mutually agreed, the service provider shall continue to provide services while the user shall make full payment of the service fees. 

(3) Other payment methods:
                     

  
 3 

 (4) Party B’s account information: Opening bank: Beijing Bank, Jiuxianqiao sub-branch; account number:

  

			
	Party A:                     	  	Party B: Beijing aBitCool Network Technology Co., Ltd.

 Standard Terms 
 1. Service provider 

The service provider under this Agreement is Beijing aBitCool Network Technology Co., Ltd., which provides services to users as stipulated under the
purchase order. 
 2. Definition of service and service commitment 
 2.1 BGP hosting service. Connect with major operators including telecom, Unicom, mobile and education network through BGP4 routing agreement. Optimize quality through routing choice and transmit to
hosting users who can connect with major operators including telecom, Unicom, mobile and education network more quickly. 
 2.2 User
equipment. User equipment means hardware equipment and its accessories deposited at the service provider by the user for the purpose of this Agreement, including but not limited to server, switch board, hub, private cable and connecting line,
not including operating system, application, user data and related system configuration data. 
 2.3 Service provider equipment. Service
provider equipment means hardware equipment and its accessories provided by the service provider to connect with the equipment of the user, such as server, switch board, hub, private cable and connecting line, not including operating system,
application, user data and related system configuration data. The boundary point of the service provider equipment means the inner side of the cabinet in terms of space, the power plug above the cabinet in terms of power, the upper connecting line
of the user internet in terms of network. (hereinafter referred to as “Boundary Point”). 
 2.4 Rack space. Rack space means
the installation space of the user equipment provided by the service provider. The user equipment is affixed to the rack by direct installation, or through the supporting board provided by the service provider. The service provider guarantees that
the power connectivity reaches 99.9%. The service provider shall also provide a carrier-grad operation environment for the user equipment, including air-conditioning, dust removal, fire prevention and security surveillance. 

2.5 Cabinet. Cabinet means the standard telecommunication equipment cabinet in the IDC server room provided by the service provider. Each cabinet
is equipped with 6.8A standard power, with UPS power supply not higher than 9A. The service provider guarantees that the power connectivity reaches 99.9%. The service provider shall also provide a carrier-grad operation environment for the user
equipment, including air-conditioning, dust removal, fire prevention and security surveillance. 
 2.6 User VIP server room. User server
room means the private sealed space within the IDC server room of the service provider, with separate entry and space to be determined through negotiation of the service provider and the user, the layout planning of the user server room shall be
subject to consent of the service provider. The user server room does not include cabinet but can be provided by the service provider according to the user requirement and the then availability of the cabinets. The service provider shall also
provide a carrier-grad operation environment for the user equipment, including air-conditioning, dust removal, fire prevention and security surveillance. 

  
 4 

 2.7 Shared bandwidth. Shared bandwidth means that the user equipment connects to the core network
through a shared port by using a 10/100M LAN port distributed by the service provider, then connects to the internet through the network of the service provider. The service provider guarantees that the network connectivity reaches 99.9%.

 2.8 Exclusive bandwidth. Exclusive bandwidth means that the user equipment connects to the core network of the service provider
through a port with a designated speed by using a network port distributed by the service provider, then connects to the internet through the network of the service provider. According to the different speed and equipment used for connection, the
service provider provides 10/100/1000M LAN port. In order to ensure the network stability, the service provider provides dual line service. The service provider guarantees that the network connectivity reaches 99.9%. 

2.9 IP address. IP address means general IPv4 address registered at the internet management organization. The service provider provides available
host machine address and gateway address for shared hosting service and provides separate IP segment, including host machine address and gateway address for exclusive hosting service. The number of IP address includes host machine address and
gateway address. 
 2.10 Firewall management. The service provider provides service to the user with hardware firewall; such
service has basic functions of firewall such as multiple filter, access control and security log. Based on the accurate Firewall Management Service Application submitted by the user and with the cooperation of the user, the service provider shall
complete configuration (including installation and test run of firewall equipment and security policy configuration) within 5 working days and issue Firewall Management Service Activation Notice to the user. If the user has any dissent with the
configuration, examination requirement shall be made to the service provider within 3 days after receiving the aforementioned notice based on the Firewall Management Service Application, “Firewall Management Information Base” of the
service provider and relevant “Firewall Policy Documents”. If the user fails to raise written objection within 3 working days after receiving the aforementioned notice, the configuration is deemed to have been completed and qualified. The
service provider shall issue a monthly Firewall Management Service Report, which includes firewall operation conditions, maintenance and upgrade notification. If the user has any dissent with such service, written application to inquire about
various statistics within the report period shall be submitted to the service provider within one week after receiving the Firewall Management Service Report, the service provider shall make investigation within 3 days after receiving the written
application based on the Firewall Management Service Application, “Firewall Management Information Base” of the service provider and relevant “Firewall Policy Documents”. If the user fails to raise objections against the report
within such period, the service deemed to be qualified within the report period. The service provider and the user acknowledge that network security cannot be fully guaranteed no matter how strictly-prevented the firewall is, nor can the service
provider guarantee that the firewall service will never be ineffective. The service provider will maintain the effectiveness of the firewall with its best efforts. 

  
 5 

 2.11 Server security evaluation. Server security evaluation service means that the network security
professionals of the service provider conduct one-time security detection on the server system designated by the user with network detection tools and professional knowledge and record, categorize and analyze the results. Security defects and bugs
of the server, which mean system defects and bugs, published by international security organization, facilitating network hacking that can lead to material security accidents, as well as inappropriate system configuration will be summarized and
categorized in the service report. The reasons to security defects and bugs will also be analyzed and specific and operable repairment and strengthening method will also be provided. Server security evaluation provides evaluation and optimization
recommendations to the server software and hardware environment and configuration according to the security technology and knowledge at the time of detection. If the user has any dissent with such service, written application to inquire about
various statistics within the report period shall be submitted to the service provider within one week after receiving the report and the service provider shall make investigation within 3 days after receiving the written application based on the
“Security Detection Policy Base” of the service provider. If the user fails to raise objections against the report within such period, the service deemed to be qualified within the report period. The optimization recommendation of the
service provider does not guarantee the ultimate server security of the user in the ever-changing network security environment. 
 2.12 Server
security optimization. Server security optimization means that the network security professionals of the service provider conduct security detection on the server system designated by the user with network detection tools and professional knowledge
and make amendments to the detected security defects, bugs and inappropriate system configuration. Security defects and bugs of the network and application system mean system defects and bugs, published by international security organization,
facilitating network hacking that can lead to material security accidents. The service provider shall summarize and categorize the security defects, bugs and inappropriate system configuration of the server being detected, make analysis of the
reasons to security defects and bugs. The service provider shall provide specific clarification of the amendment measures, such as system and application patch and system configuration change. If the user has any dissent with such service, written
application to inquire about various statistics within the report period shall be submitted to the service provider within one week after receiving the report and the service provider shall make investigation within 3 days after receiving the
written application based on the “Security Detection Policy Base” of the service provider. If the user fails to raise objections against the report within such period, the service deemed to be qualified within the report period. The server
optimization provides protection as secure as possible for the server of the user; however ,such service does not guarantee the ultimate server security of the user in the ever-changing network security environment. 

3. Delivery and acceptance of the equipment 
 3.1 If the user provides its own equipment, after the user equipment reaches the place designated by the service provider, a designated person from the user shall be there to sign and accept the
equipment. If no designated person or agent of the user is present at the designated place, the service provider does not provide assistance in signing and accepting the equipment unless notified in writing and granted with special authorization in
advance by the user. 

  
 6 

 3.2 If the service provider provides equipment for the user to use, after examination and confirmation by
both parties, the equipment provided by the service provider shall be deemed to be in compliance with this Agreement. If examination is not conducted on the equipment due to the user’s reason, the user shall be responsible for losses incurred
by abnormal performance of this Agreement and any related losses, the service provider shall not be responsible for any losses and responsible incurred therefrom. 
 3.3 During the performance of this Agreement or upon termination of this Agreement, if the user removes its equipments from the server room provided by the service provider, both parties shall be present
at the place where the equipments are located to sign the removal sheet and confirm delivery of the equipments. 
 3.4 The safekeeping
obligation provided by the service provider starts from the date when the hosting service starts to bill and ends on the billing expiration date. If the user equipments are lost or damaged during the hosting billing period, Article 6.2 shall apply.

 4. Technical service and support 
 4.1 Under the premise of fully complying with all the terms and conditions hereunder, the user is entitled to server room service available 7*24 hours and can enter into the server room within 7*24 hours
to operate on its own equipments. 
 4.2 Under the premise of fully complying with all the terms and conditions hereunder, the user is entitled
to technical consulting service available 7*24 hours. 
 4.3 Under the premise of fully complying with all the terms and conditions hereunder,
the user is entitled to necessary operation services of the service provider authorized by the user. Unless other stipulated, such authorized operation is only limited to reboot service. 
 4.4 The user shall comply with the management rules of the service provider when entering the service provider’s server room, except for the user equipment, the user is not allowed to contact or
operate on the equipments of the service provider or other users, or take pictures and make videos of the service provider’s server room, the equipments of the service or other users without written consent of the owner. 

4.5 The above technical services and support shall be subject to the Boundary Point of the service provider’s equipment, unless granted with special
authorization by the user or otherwise agreed upon by both parties, the service provider shall not operate on the equipments of the user. 

5. Rights and obligations of the user 

5.1 Obtain stipulated services and relevant service report, make complaints about the service defects, the rights and obligations of the service provider
and the user shall be divided by the Boundary Point of the equipments. 

  
 7 

 5.2 Provide necessary information and assistance to the service provide for delivery of service (including
but not limited to providing effective contract person and contact information to facilitate timely notice in times of emergency). If failure to provide or timely provide services, defects in service quality of the service provider or other adverse
consequences are due to the reason that the user fails to make full or reasonable use of the service provided by the service provider or fails to provide necessary conditions for the service, the service provider shall not assume any responsibility.

 5.3 Make full and reasonable use of the services provided by the service provider (including but not limited to the dual connecting service
provided) and provide necessary conditions for the services in time. If failure to provide or timely provide services, defects in service quality of the service provider or other adverse consequences are due to the reason that the user fails to make
full or reasonable use of the service provided by the service provider or fails to provide necessary conditions for the service, the service provider shall not assume any responsibility. 
 5.4 Make legitimate use of the resources and services provided by the service provider, including but not limited to complying with relevant laws, regulations, administrative regulations and other
regulations of China and places where service is used, not violating intellectual property rights and trade secrets of others, not violating legitimate rights and interests of others, not violating social public ethics. If businesses operated by the
user by making use of the services provided by the service provider require approval, filing, registration or other procedures, the user shall complete the procedures and obtain qualifications before using the services provided by the service
provider and provide written proof. If the user breaches the aforementioned stipulations, the service provider is entitled to suspend or terminate all or part of the services and take corresponding actions and measures toward the user and the user
equipments according to the requirements of the government authority, court, arbitration body or relevant administrative authorities or legal requirements (including but not limited to assisting in sealing and seizing equipments, terminating this
Agreement, etc.), the user shall be responsible for the losses and adverse consequences incurred by the user, service provider and third parties. 
 5.5 If any third party claims to the service provider that the equipments of the user hosted by the service provider, such as server, contain infringement contents, the service provider shall notify the
claim to the user, who shall perform various responsibilities of the internet service provider/internet information provider after receiving the notification and contact the complainant. If the user breaches the aforementioned stipulation, the
service provider is entitled to: A. inform the complainant of the identity, address and contact information; B. suspend or terminate part or all of the services as necessary; C. take corresponding actions and measures toward the user and the user
equipments according to the requirements of the government authority, court, arbitration body or relevant administrative authorities or legal requirements (including but not limited to assisting in sealing and seizing equipments, terminating this
Agreement, etc.), the user shall be responsible for the losses and adverse consequences incurred by the user, service provider and third parties. The user shall safe keep and make reasonable use of the equipments provided by the service provider for
the services. If the equipments of the service provider are damaged or lost due to the user’s intention or gross negligence, the user shall make compensation, the amount of which shall not exceed the price paid by the service provider to
replace the lost or damaged equipments. Unless otherwise stipulated, the provision of equipments by the service provider shall not be deemed transfer of ownership. 

  
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 5.6 The user shall strictly manage the IP address distributed by the service provider to make sure of the
reasonable and legitimate use of the IP address. 
 5.6.1 The IP address distributed by the service provider shall not be used to
send or the distribute the following emails: 
  

	 	•	 	 Email advertisements, publications or other materials not approved by the recipients 

 

	 	•	 	 Emails without sender information such as clear unsubscription method, sender and reply address 

 

	 	•	 	 Email in violation of other ISP security policy or service terms 

5.6.2 As a target IP address, the user or any third party other than the user shall not make distribution with the abovementioned methods.

 5.6.3 The user shall make configuration of the server and internet strictly according to the stipulations of the service
provider, if the configuration exceeds the IP address range distributed to the service provider, the service provider is entitled to cut off the internet, all the losses incurred by other customers and other responsibilities shall be borne by the
service provider. 
 5.7 Within the term of the Agreement, the user shall make full and timely payment of the service fees and other payables
(if the power used by the user exceeds the maximum power stipulated under Article 2.5, the user shall pay relevant fees according to the over-standard rate stipulated by the service provider), otherwise the user shall be responsible for late fee
penalty. If the user fails to make full payment 10 working days after expiration of the stipulated payment period, the service provider is entitled to terminate this Agreement and dispose the user equipments according to the Property Rights Law of
the People’s Republic of China (including but not limited to auction, sale, remove etc. with regard to the data and information stored in the user equipments whose disposal right is obtained by the service provider according to this Agreement,
the user entrusts the service provider to delete the data and information.) and the user shall assume liability for breach of contract and be responsible for all the losses and adverse consequences incurred by the user, service provider and third
party, including but not limited to late fee penalty, rack occupation fee, etc. 
 5.8 Upon expiration of the service period or termination of
this Agreement, the user shall pay off the payables in one time, if the user fails to pay off the payables, the service provider is entitled to lien right on the equipment of the user. If the user fails to pay off the payables within 30 calendar
days after lien, the service provider and the user agree to offset the equipments under lien with the payables through negotiation, if the service provider and the user fail to reach an agreement, the service provider is entitled to sell the user
equipments through auction or dispose of the user equipments, and shall enjoy priority rights to the proceeds from the sale of disposal. If the user pays off the payables upon expiration of the service period or termination of this Agreement, the
user shall retrieve the its equipments immediately; if the user fails to do so, the service provider shall charge occupation fee according to the hosting service fee and is entitled to dispose of the user equipment. The user shall be responsible for
all the losses and adverse consequences incurred by the user, service provider and third party. 

  
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 6. Rights and obligations of the service provider 

6.1 Provide services and issue service reports to the user as stipulated, provide formal response to the claims of the user. 

6.2 Safe keep and make reasonable use of the user equipment, within the service period, if the user equipment is lost or damaged due to intention or
gross negligence of the service provider, the service provider shall repair, replace or compensate, the fees shall not exceed the fair market price paid by the user to purchase the lost or damaged user equipment (“Maximum Amount”), fees
exceeding the Maximum Amount shall be borne by the user itself. Upon expiration of the service period or termination of this Agreement, or if events leading to suspension or termination of services occur, the service provider is entitled to
termination of power or internet service and shall not be responsible for the losses or adverse consequences incurred. 
 6.3 If the user is
found to be in violation of relevant laws, regulations, administration regulations or other regulations when using the services hereunder, the service provider is entitled to require that the user make rectification, if the user refuses to do so,
the service provider is entitled to suspend relevant services after giving written notice, terminate part of all of the agreement and claim the liability for breach of contract against the user. Within the service period, if the competent authority
imposes injunction or similar notice or requirement involving the service or equipment of the user, the service provider shall carry out such order and notify Party A in writing as soon as possible subject to the approval of the competent authority.
The service provider shall not be responsible for any liability for breach of contract under this circumstance. 
 6.4 If the service provider
finds out that the distributed IP address is used in ways prohibited under this Agreement or illegal ways, warnings will be sent to the user, if the user fails to take effective measures, the service provider is entitled to take effective measures
in prevention. After termination of the service or this Agreement, the service provider is entitled to retrieve the IP address distributed to the user and put into other uses. 
 6.5 IP rights such as resource, technical support or service provided by the service provider to the user belong to the service provider, the user is not entitled to transfer or license such resource,
technical support or service to others or give them away for free or provide to others for use, otherwise the user shall be responsible for relevant responsibilities. Without approval of the service provider, the user is not allowed to transfer its
rights and interests under this Agreement to any third party. 
 6.6 If the user intends to install software on the server, the user shall
obtain the software version, license or user right by itself, the legal responsibilities incurred therefrom shall be borne by the user independently, the service provider shall not assume any legal responsibilities. The rights and obligations
between the service provider and the user shall be divided by the Boundary Point. 
 7. Internet safety and conduct of necessity

 7.1 The service provider and the user shall comply with various national management rules of internet safety and other aspects.

  
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 7.2 For the protection of one party’s own internet safety, when one party has reasonable belief that
its internet is facing/will face security threat from the other party or other internet, it shall notify the other party in time and is entitled to cut off the connection between its own internet and others (cutting off internet connection should
better be carried out after notifying the other party). 
 8. Compensation and liquidated damages for early termination 

8.1 With regard to the hosting services, within each service month, if the power connectivity or single network connectivity fails to reach 99.99%
undertaken by the service provider, the service period shall be extended for one month for free after expiration of the service period. 
 8.2
With regard to firewall management service, if the service provided is not in compliance with this Agreement and causes severe damages to the user, the service period shall be extended for one month for free as compensation to the user. 

8.3 With regard to server security service, if the service provided is not in compliance with this Agreement and causes severe damages to the user, the
service provider shall provide such service on relevant server once for free as compensation. 
 8.4 The maximum compensation amount incurred
under this Agreement shall not exceed the monthly service fee of the month when compensation matters arise. 
 8.5 Compensation matters are
limited to corresponding services; the user shall not seek compensation for other services based on the same compensation matter on the grounds of “related” or “influential”. 

8.6 If compensation is in the form of extension of service, the extension shall start from the date when the service period expires. Within the term of
this Agreement, the user shall not refuse to perform its own obligations on the grounds of compensation. 
 8.7 The user shall request
compensation in writing within 10 working days after the compensation matters arise, failure to do so within the period shall be deemed as waiving the right to require compensation. 
 8.8 Various compensation responsibilities stipulated hereunder are the maximum compensation amount of the service provider; the user hereby consents and acknowledges that it shall not claim any right
against the service provider for any compensation liability not specifically stipulated to be assumed by the service provider. The service provider does not make any commitment or assume any responsibility for the possible commercial interests
brought by the service hereunder. 
 8.9 If either party requests to terminate this Agreement before expiration of the service period without
statutory or stipulated reasons, it should notify the other party one month in advance in writing. 

  
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 9. Exemption 
 If failure to provide service, failure to provide service in time or defects in service quality or other adverse consequences are caused by any of the following, the service provider shall not assume any
responsibility: 
 9.1 The user fails to make payment as stipulated; 
 9.2 The service suspension period does not include the period during which the users fails to make written notification to the service provider within 48 hours from the suspension; 

9.3 The service provider has already notified the user of the maintenance of circuit, equipment or network; 

9.4 Due to the user’s reason; 
 9.5 Due to
the security or management problems in the operation system, application program, user data and relevant system configuration statistics; 
 9.6
The service provider needs to make emergency treatment. 
 10. Confidentiality and intellectual property rights 

10.1 Before execution of this Agreement and within the term of this Agreement, one party (“Disclosing Party”) has or may have disclosed
confidentiality information (“Confidentiality Information”) about the Disclosing Party to the other party (“Recipient”). Within the term of this Agreement and five (5) years after termination of this Agreement, the Recipient
must: 
 10.1.1 Keep confidential of the Confidential Information; 
 10.1.2 Use Confidential Information to the necessary extent for the performance of obligations hereunder’ 
 10.1.3 Except Recipients or employees, lawyers, accountants or other consultants (“Re-recipients”) necessary to know the Confidential Information for performance of the obligations hereunder,
the Disclosing Party shall not disclose Confidential Information to any other person. Before the Recipient discloses Confidential Information to the Re-recipients, written confidentiality agreement shall be entered into with the Re-recipients, under
which the Re-recipients shall assume all the obligations and responsibilities of the Recipients hereunder. 
 10.2 The Recipients shall not
assume confidentiality obligations if sufficient and solid evidence can be shown to prove any of the following: 
 10.2.1 The information is
disclosed by third party to the Recipients without violating the obligations to the Disclosing Party; 

  
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 10.2.2 The information becomes publicly available information not due to the Recipient’s fault;

 10.2.3 The information is independently developed by the Recipient without making use of the Confidential Information of the Disclosing
Party; 
 10.2.4 The information is known to the Recipient before obtaining the Confidential Information. 

10.3 If sufficient and solid evidence can be shown to prove that the following conditions are met when disclosing the Confidential Information, the
Recipient shall not be deemed to have breached the confidentiality obligations hereunder: 
 10.3.1 Such disclosure is made strictly according
to laws, regulations or requirements of competent courts or arbitration bodies; 
 10.3.2 Such disclosure is made to a necessary and reasonable
extent; 
 10.3.3 The Disclosing Party is notified in writing in advance and necessary precautions have been taken in assisting the Disclosing
Party to prevent further spread of the Confidential Information. 
 10.4 The user shall keep confidential of any third party information known
during the performance of this Agreement, without written consent of the owner, the information shall not be disclosed to any third party, otherwise the user shall be responsible for the relevant legal responsibilities. The user shall also
compensate all the losses incurred by the service provider and arising from claims of any third party. 
 10.5 The Disclosing Party is entitled
to notify the Recipients to return or destruct the Confidential Information within the term of this Agreement or after expiration of the term of this Agreement, The Recipient shall immediately return or destruct all the original materials and their
copies containing Confidential Information according to the choice and requirement of the Disclosing Party. The Disclosing Party can request that the Recipient provide destruction proof affixed with official seal of the Recipient. 

10.6 The intellectual property rights of technical materials, statistics and methods and accomplishments of technical improvements obtained by the
service provider during the technical service period shall belong to the service provider. Without prior written consent of the service provider, the user shall not provide to any third party. All the rights of the service provider before execution
of this Agreement shall still belong to the service provider after execution of this Agreement. 
 10.7 The validity of this clause shall
survive termination or expiration of this Agreement. 
 11. Fore majeure 
 Force majeure means earthquake, typhoon, war, strike, government action, fire not due to either party’s reason, power limit or power cut by telecommunication network or power generation entity, power
facility malfunction of the power generation entity, hacker attack, computer virus without effective defensive measures and other matters unforeseeable, unpreventable and unavoidable. If either party fails to perform or fails to timely perform all
or part of the obligations hereunder, the party incurring force majeure shall notify the other party of the force majeure events, both parties shall negotiate whether to terminate this Agreement, waive part or all the obligations hereunder according
to the extent of influence. 

  
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 12. Dispute resolution 
 If disputes arise during the performance of this Agreement, they should be solve through friendly negotiation, if negotiation fails, both parties agree to submit to Beijing Arbitration Commission and make
arbitration according to the then effective arbitral rules. 
 13. Effectiveness and miscellaneous 

13.1 Anything not contemplated herein shall be abided by the Contract Law of the People’s Republic of China and other applicable laws and
regulations. 
 13.2 This Agreement shall be executed in four counterparts, two of which shall be held by each party and shall enjoy the same
legal validity. 
 13.3 Anything not contemplated herein shall be otherwise negotiated by both parties. 

13.4 This Agreement shall not be interpreted in the following ways: 
 13.4.1 Formation of partnership or other joint-responsibility relationship between both parties; 

13.4.2 Either party becomes an agent of the other party (unless the other party agrees in writing in advance); 

13.4.3 Authorizing one party to incur fees or obligations in any other form for the other party (unless the other party agrees in writing in advance).

 13.5 This Agreement shall be legally binding on the parties hereunder and their successors and transferees. 

13.6 Each party shall keep confidential of the existence and contents of this Agreement and shall not make full or partial disclosure to any person or
entity, unless otherwise stipulated by the laws and regulations. 
 13.7 Within the term of this Agreement and one (1) year after
expiration of this Agreement, neither party shall make employment offer to the employees of the other party involving in the performance of the obligations hereunder, unless otherwise approved by the other party in writing. 

13.8 Failure or delay to perform certain rights hereunder by one party shall not constitute waiver of such rights. Performance or partial performance of
such rights shall not prohibit such party to perform such rights again in the future. 
 13.9 Without prior written consent of the other party,
neither party shall transfer part or all of this Agreement. 

  
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 13.10 Invalidity of a certain clause hereunder shall not affect the validity of other clauses hereunder.

  
 15

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