Document:

2009 Employee Stock Purchase Plan, as amended and restated

 Exhibit 10.1 
 BROCADE COMMUNICATIONS SYSTEMS, INC. 
 2009 EMPLOYEE STOCK PURCHASE PLAN

 (As amended and restated on March 9, 2011) 

1. Purpose. The purpose of the Plan is to provide employees of the Company and its Designated Subsidiaries with an opportunity to
purchase Common Stock through accumulated payroll deductions. The Company’s intention is to have the Plan qualify as an “employee stock purchase plan” under Section 423 of the Code. The provisions of the Plan, accordingly, will
be construed so as to extend and limit Plan participation in a uniform and nondiscriminatory basis consistent with the requirements of Section 423 of the Code. 
 2. Definitions. 
 (a) “Administrator” means the Board or
any Committee designated by the Board to administer the Plan pursuant to Section 14. 
 (b) “Applicable
Laws” means the requirements relating to the administration of equity-based awards under U.S. state corporate laws, U.S. federal and state securities laws, the Code, any stock exchange or quotation system on which the Common Stock is listed
or quoted and the applicable laws of any foreign country or jurisdiction where Awards are, or will be, granted under the Plan. 

(c) “Board” means the Board of Directors of the Company. 

(d) “Change in Control” means the occurrence of any of the following events: 

(i) Change in Ownership of the Company. A change in the ownership of the Company which occurs on the date that any one person, or
more than one person acting as a group (“Person”), acquires ownership of the stock of the Company that, together with the stock held by such Person, constitutes more than 50% of the total voting power of the stock of the Company; or

 (ii) Change in Effective Control of the Company. If the Company has a class of securities registered pursuant to
Section 12 of the Exchange Act, a change in the effective control of the Company which occurs on the date that a majority of members of the Board is replaced during any 12 month period by Directors whose appointment or election is not endorsed
by a majority of the members of the Board prior to the date of the appointment or election. For purposes of this clause (ii), if any Person is considered to be in effective control of the Company, the acquisition of additional control of the Company
by the same Person will not be considered a Change in Control; or 
 (iii) Change in Ownership of a Substantial Portion of
the Company’s Assets. A change in the ownership of a substantial portion of the Company’s assets which occurs on the date that any Person acquires (or has acquired during the 12 month period ending on the date of the most recent
acquisition by such person or persons) assets from the Company that have a total gross fair market value equal to or more than 50% of the total gross fair market value of all of the assets of the Company immediately prior to such acquisition or
acquisitions. For purposes of this 

 
subsection (iii), gross fair market value means the value of the assets of the Company, or the value of the assets being disposed of, determined without regard to any liabilities associated with
such assets. 
 For purposes of this Section 2(d), persons will be considered to be acting as a group if they are owners of
a corporation that enters into a merger, consolidation, purchase or acquisition of stock, or similar business transaction with the Company. 
 Notwithstanding the foregoing, a transaction will not be deemed a Change in Control unless the transaction qualifies as a change in control event within the meaning of Code Section 409A, as it has
been and may be amended from time to time, and any proposed or final Treasury Regulations and Internal Revenue Service guidance that has been promulgated or may be promulgated thereunder from time to time. 

Further and for the avoidance of doubt, a transaction will not constitute a Change in Control if: (i) its sole purpose is to change
the state of the Company’s incorporation, or (ii) its sole purpose is to create a holding company that will be owned in substantially the same proportions by the persons who held the Company’s securities immediately before such
transaction. 
 (e) “Code” means the Internal Revenue Code of 1986, as amended. Reference to a specific section
of the Code or Treasury Regulation thereunder will include such section or regulation, any valid regulation or other official applicable guidance promulgated under such section, and any comparable provision of any future legislation or regulation
amending, supplementing or superseding such section or regulation. 
 (f) “Committee” means a committee of the
Directors or of other individuals satisfying Applicable Laws appointed by the Board in accordance with Section 14. 
 (g)
“Common Stock” means the common stock of the Company. 
 (h) “Company” means Brocade
Communications Systems, Inc., a Delaware corporation, or any successor thereto. 
 (i) “Compensation” means an
Eligible Employee’s base straight time gross earnings and commissions, inclusive of payments for overtime, shift premium, incentive compensation, incentive payments, bonuses and other cash compensation. 

(j) “Designated Subsidiary” means any Subsidiary that has been designated by the Administrator from time to time in its
sole discretion as eligible to participate in the Plan. 
 (k) “Director” means a member of the Board.

 (l) “Eligible Employee” means any individual who is a common law employee of an Employer and is customarily
employed for at least 20 hours per week and more than 5 months in any calendar year by the Employer. For purposes of the Plan, the employment relationship will be treated as continuing intact while the individual is on sick leave or other leave of
absence that the Employer approves. Where the period of leave exceeds 90 days and the individual’s right to reemployment is not guaranteed either by statute or by contract, the employment relationship will be deemed to have terminated on the
91st day of such leave. The Administrator, in its discretion, from 

  
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time to time may, prior to an Offering Date for all options to be granted on such Offering Date, determine (on a uniform and nondiscriminatory basis) that the definition of Eligible Employee will
or will not include an individual if he or she: (i) has not completed at least 2 years of service since his or her last hire date (or such lesser period of time as may be determined by the Administrator in its discretion), (ii) customarily
works not more than 20 hours per week (or such lesser period of time as may be determined by the Administrator in its discretion), (iii) customarily works not more than 5 months per calendar year (or such lesser period of time as may be
determined by the Administrator in its discretion), (iv) is an officer or other manager, or (v) is a highly compensated employee under Section 414(q) of the Code. 

(m) “Employer” means any one or all of the Company and its Designated Subsidiaries. 

(n) “Exchange Act” means the Securities Exchange Act of 1934, as amended, including the rules and regulations
promulgated thereunder. 
 (o) “Exercise Date” means the last day of a Purchase Period. 

(p) “Fair Market Value” means, as of any date, the value of Common Stock determined as follows: 

(i) If the Common Stock is listed on any established stock exchange or a national market system, including without limitation the Nasdaq
Global Select Market, the Nasdaq Global Market or the Nasdaq Capital Market of The Nasdaq Stock Market, its fair market value will be the closing sales price for such stock (or the closing bid, if no sales were reported) as quoted on such exchange
or system on the date of determination, as reported in The Wall Street Journal or such other source as the Administrator deems reliable; 
 (ii) If the Common Stock is regularly quoted by a recognized securities dealer but selling prices are not reported, its fair market value will be the mean of the closing bid and asked prices for the
Common Stock on the date of determination, as reported in The Wall Street Journal or such other source as the Administrator deems reliable; or 
 (iii) In the absence of an established market for the Common Stock, the fair market value thereof will be determined in good faith by the Administrator. 

(q) “Fiscal Year” means the fiscal year of the Company. 

(r) “New Exercise Date” means a new Exercise Date by shortening any Offering Period or Purchase Period then in progress.

 (s) “Offering Date” means the first Trading Day of each Offering Period. 

(t) “Offering Period” will mean a period of approximately 24 months, or such shorter period of time as determined by the
Administrator in its sole discretion, during which an option granted pursuant to the Plan may be exercised, (i) commencing on the first Trading Day on or after June 1 of the initial year of the Plan and terminating on the last Trading Day
in the period, thereof, (ii) with respect to Offering Periods commencing prior to March 9, 2011, commencing on 

  
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the first Trading Day after the Exercise Date of the preceding Offering Period and terminating on the last Trading Day in the period, and (iii) with respect to Offering Periods commencing on
or after March 9, 2011, commencing on the first Trading Day on or after June 1 and December 1 of each year and terminating on the first Trading Day on or after June 1 and December 1, approximately 24 months later. The
duration and timing of Offering Periods may be changed pursuant to Sections 4 and 19. 
 (u) “Parent”
means a “parent corporation,” whether now or hereafter existing, as defined in Section 424(e) of the Code. 
 (v)
“Participant” means an Eligible Employee that participates in the Plan. 
 (w) “Plan” means
this 2009 Employee Stock Purchase Plan. 
 (x) “Purchase Period” means the period during an Offering Period
that shares of Common Stock may be purchased on a Participant’s behalf in accordance with the terms of the Plan. Unless the Administrator provides otherwise, the Purchase Period will have the same duration and coincide with the length of the
Offering Period. 
 (y) “Purchase Price” means an amount equal to 85% of the Fair Market Value of a share of
Common Stock on the Offering Date or on the Exercise Date, whichever is lower; provided, however, that the Purchase Price may be determined for subsequent Offering Periods by the Administrator subject to compliance with Section 423 of the Code
(or any successor rule or provision or any other applicable law, regulation or stock exchange rule) or pursuant to Section 19. 
 (z) “Subsidiary” means a “subsidiary corporation,” whether now or hereafter existing, as defined in Section 424(f) of the Code. 

(aa) “Trading Day” means a day on which the national stock exchange upon which the Common Stock is listed is open for
trading. 
 3. Eligibility. 
 (a) Offering Date. Any Eligible Employee on a given Offering Date will be eligible to participate in the Plan, subject to the requirements of Section 5. 

(b) Limitations. Any provisions of the Plan to the contrary notwithstanding, no Eligible Employee will be granted an option under
the Plan (i) to the extent that, immediately after the grant, such Eligible Employee (or any other person whose stock would be attributed to such Eligible Employee pursuant to Section 424(d) of the Code) would own capital stock of the
Company or any Parent or Subsidiary of the Company and/or hold outstanding options to purchase such stock possessing 5% or more of the total combined voting power or value of all classes of the capital stock of the Company or of any Parent or
Subsidiary of the Company, or (ii) to the extent that his or her rights to purchase stock under all employee stock purchase plans (as defined in Section 423 of the Code) of the Company or any Parent or Subsidiary of the Company accrues at
a rate which exceeds $25,000 worth of stock (determined at the Fair Market Value of the stock at the time such option is granted) for each calendar year in which such option is outstanding at any time. 

  
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 4. Offering Periods. The Plan will be implemented by consecutive Offering Periods
with a new Offering Period commencing on the first Trading Day on or after June 1 and December 1 each year, or on such other date as the Administrator will determine, and continuing thereafter until terminated in accordance with
Section 20. The Administrator will have the power to change the duration of Offering Periods (including the commencement dates thereof) with respect to future offerings without stockholder approval if such change is announced prior to the
scheduled beginning of the first Offering Period to be affected thereafter. 
 5. Participation. An Eligible Employee may
participate in the Plan pursuant to Section 3(a) by (i) submitting to the Company’s stock administration office (or its designee), on or before a date determined by the Administrator prior to an applicable Offering Date, a properly
completed subscription agreement authorizing payroll deductions in the form provided by the Administrator for such purpose, or (ii) following an electronic or other enrollment procedure determined by the Administrator. 

6. Payroll Deductions. 
 (a) At the time a Participant enrolls in the Plan pursuant to Section 5, he or she will elect to have payroll deductions made on each pay day during the Offering Period in an amount not exceeding 15%
of the Compensation which he or she receives on each pay day during the Offering Period; provided, however, that should a pay day occur on an Exercise Date, a Participant will have the payroll deductions made on such day applied to his or her
account under the subsequent Purchase or Offering Period. A Participant’s subscription agreement will remain in effect for successive Offering Periods unless terminated as provided in Section 10. 

(b) Payroll deductions for a Participant will commence on the first pay day following the Offering Date and will end on the last pay day
prior to the Exercise Date of such Offering Period to which such authorization is applicable, unless sooner terminated by the Participant as provided in Section 10. 
 (c) All payroll deductions made for a Participant will be credited to his or her account under the Plan and will be withheld in whole percentages only. A Participant may not make any additional payments
into such account. 
 (d) A Participant may discontinue his or her participation in the Plan as provided in Section 10, or
may increase or decrease the rate of his or her payroll deductions during the Offering Period by (i) properly completing and submitting to the Company’s stock administration office (or its designee), on or before a date determined by the
Administrator prior to an applicable Exercise Date, a new subscription agreement authorizing the change in payroll deduction rate in the form provided by the Administrator for such purpose, or (ii) following an electronic or other procedure
prescribed by the Administrator; provided, however, that a Participant may only make one payroll deduction change during each Offering Period. If a Participant has not followed such procedures to change the rate of payroll deductions, the rate of
his or her payroll deductions will continue at the originally elected rate throughout the Offering Period and future Offering Periods (unless terminated as provided in Section 10). The Administrator may, in its sole discretion, limit the nature
and/or number of payroll deduction rate changes that may be made by Participants during any Offering Period. Any change in payroll deduction rate made pursuant to this Section 6(d) will 

  
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be effective as of the first full payroll period following 5 business days after the date on which the change is made by the Participant (unless the Administrator, in its sole discretion, elects
to process a given change in payroll deduction rate more quickly). 
 (e) Notwithstanding the foregoing, to the extent necessary
to comply with Section 423(b)(8) of the Code and Section 3(b), a Participant’s payroll deductions may be decreased to 0% at any time during a Offering Period. Subject to Section 423(b)(8) of the Code and Section 3(b),
payroll deductions will recommence at the rate originally elected by the Participant effective as of the beginning of the first Offering Period scheduled to end in the following calendar year, unless terminated by the Participant as provided in
Section 10. 
 (f) At the time the option is exercised, in whole or in part, or at the time some or all of the Common Stock
issued under the Plan is disposed of, the Participant must make adequate provision for the Company’s or Employer’s federal, state, or any other tax liability payable to any authority, national insurance, social security or other tax
withholding obligations, if any, which arise upon the exercise of the option or the disposition of the Common Stock. At any time, the Company or the Employer may, but will not be obligated to, withhold from the Participant’s compensation the
amount necessary for the Company or the Employer to meet applicable withholding obligations, including any withholding required to make available to the Company or the Employer any tax deductions or benefits attributable to sale or early disposition
of Common Stock by the Eligible Employee. 
 7. Grant of Option. On the Offering Date of each Offering Period, each
Eligible Employee participating in such Offering Period will be granted an option to purchase on each Exercise Date during such Offering Period (at the applicable Purchase Price) up to a number of shares of Common Stock determined by dividing such
Eligible Employee’s payroll deductions accumulated prior to such Exercise Date and retained in the Eligible Employee’s account as of the Exercise Date by the applicable Purchase Price; provided that in no event will an Eligible Employee be
permitted to purchase during each 6-month (or shorter) Purchase Period more than 5,000 shares of the Common Stock (subject to any adjustment pursuant to Section 18), and provided further that such purchase will be subject to the limitations set
forth in Sections 3(b) and 13. The Eligible Employee may accept the grant of such option with respect to the first Offering Period by submitting a properly completed subscription agreement in accordance with the requirements of Section 5
on or before the last day of the Enrollment Window, and (ii) with respect to any future Offering Period under the Plan, by electing to participate in the Plan in accordance with the requirements of Section 5. The Administrator may, for
future Offering Periods, increase or decrease, in its absolute discretion, the maximum number of shares of Common Stock that an Eligible Employee may purchase during each Offering Period. Exercise of the option will occur as provided in
Section 8, unless the Participant has withdrawn pursuant to Section 10. The option will expire on the last day of the Offering Period. 
 8. Exercise of Option. 
 (a) Unless a Participant withdraws from the Plan as
provided in Section 10, his or her option for the purchase of shares of Common Stock will be exercised automatically on the Exercise Date, and the maximum number of full shares subject to option will be purchased for such Participant at the
applicable Purchase Price with the accumulated payroll deductions from his or her 

  
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account. No fractional shares of Common Stock will be purchased; any payroll deductions accumulated in a Participant’s account which are not sufficient to purchase a full share will be
retained in the Participant’s account for the subsequent Offering Period, subject to earlier withdrawal by the Participant as provided in Section 10. Any other funds left over in a Participant’s account after the Exercise Date will be
returned to the Participant. During a Participant’s lifetime, a Participant’s option to purchase shares hereunder is exercisable only by him or her. 
 (b) If the Administrator determines that, on a given Exercise Date, the number of shares of Common Stock with respect to which options are to be exercised may exceed (i) the number of shares of
Common Stock that were available for sale under the Plan on the Offering Date of the applicable Offering Period, or (ii) the number of shares of Common Stock available for sale under the Plan on such Exercise Date, the Administrator may in its
sole discretion provide that the Company will make a pro rata allocation of the shares of Common Stock available for purchase on such Offering Date or Exercise Date, as applicable, in as uniform a manner as will be practicable and as it will
determine in its sole discretion to be equitable among all Participants exercising options to purchase Common Stock on such Exercise Date, and continue all Offering Periods then in effect or terminate all Offering Periods then in effect pursuant to
Section 19. The Company may make a pro rata allocation of the shares available on the Offering Date of any applicable Offering Period pursuant to the preceding sentence, notwithstanding any authorization of additional shares for issuance under
the Plan by the Company’s stockholders subsequent to such Offering Date. 
 9. Delivery. As soon as reasonably
practicable after each Exercise Date on which a purchase of shares of Common Stock occurs, the Company will arrange the delivery to each Participant the shares purchased upon exercise of his or her option in a form determined by the Administrator
(in its sole discretion) and pursuant to rules established by the Administrator. The Company may permit or require that shares be deposited directly with a broker designated by the Company or to a designated agent of the Company, and the Company may
utilize electronic or automated methods of share transfer. The Company may require that shares be retained with such broker or agent for a designated period of time and/or may establish other procedures to permit tracking of disqualifying
dispositions of such shares. No Participant will have any voting, dividend, or other stockholder rights with respect to shares of Common Stock subject to any option granted under the Plan until such shares have been purchased and delivered to the
Participant as provided in this Section 9. 
 10. Withdrawal. 

(a) A Participant may withdraw all but not less than all the payroll deductions credited to his or her account and not yet used to
exercise his or her option under the Plan at any time by (i) submitting to the Company’s stock administration office (or its designee) a written notice of withdrawal in the form determined by the Administrator for such purpose (which may
be similar to the form attached hereto as Exhibit B), or (ii) following an electronic or other withdrawal procedure determined by the Administrator. All of the Participant’s payroll deductions credited to his or her account
will be paid to such Participant promptly after receipt of notice of withdrawal and such Participant’s option for the Offering Period will be automatically terminated, and no further payroll deductions for the purchase of shares will be made
for such Offering Period. If a Participant withdraws from an Offering Period, payroll deductions will not resume at the beginning of the 

  
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succeeding Offering Period, unless the Participant re-enrolls in the Plan in accordance with the provisions of Section 5. 

(b) A Participant’s withdrawal from an Offering Period will not have any effect upon his or her eligibility to participate in any
similar plan which may hereafter be adopted by the Company or in succeeding Offering Periods which commence after the termination of the Offering Period from which the Participant withdraws. 

11. Termination of Employment. Upon a Participant’s ceasing to be an Eligible Employee, for any reason, he or she will be
deemed to have elected to withdraw from the Plan and the payroll deductions credited to such Participant’s account during the Offering Period but not yet used to purchase shares of Common Stock under the Plan will be returned to such
Participant or, in the case of his or her death, to Participant’s estate, and such Participant’s option will be automatically terminated. 
 12. Interest. No interest will accrue on the payroll deductions of a Participant in the Plan. 
 13. Stock. 
 (a) Subject to adjustment upon changes in capitalization of the
Company as provided in Section 18, the maximum number of shares of Common Stock which will be made available for sale under the Plan will be 35 million shares of Common Stock. 

(b) Until the shares are issued (as evidenced by the appropriate entry on the books of the Company or of a duly authorized transfer agent
of the Company), a Participant will only have the rights of an unsecured creditor with respect to such shares, and no right to vote or receive dividends or any other rights as a stockholder will exist with respect to such shares. 

(c) Shares of Common Stock to be delivered to a Participant under the Plan will be registered in the name of the Participant or in the
name of the Participant and his or her spouse. 
 14. Administration. The Plan will be administered by the Board or a
Committee appointed by the Board, which Committee will be constituted to comply with Applicable Laws. The Administrator will have full and exclusive discretionary authority to construe, interpret and apply the terms of the Plan, to determine
eligibility and to adjudicate all disputed claims filed under the Plan. Every finding, decision and determination made by the Administrator will, to the full extent permitted by law, be final and binding upon all parties. Notwithstanding any
provision to the contrary in this Plan, the Administrator may adopt rules or procedures relating to the operation and administration of the Plan to accommodate the specific requirements of local laws and procedures for jurisdictions outside of the
United States. Without limiting the generality of the foregoing, the Administrator is specifically authorized to adopt rules and procedures regarding eligibility to participate, the definition of Compensation, handling of payroll deductions, making
of contributions to the Plan (including, without limitation, in forms other than payroll deductions), establishment of bank or trust accounts to hold payroll deductions, payment of interest, conversion of local currency, obligations to pay payroll
tax, determination of beneficiary designation requirements, withholding procedures and handling of stock certificates that vary with local requirements. 

  
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 15. Transferability. Except as described in the subscription agreement, neither
payroll deductions credited to a Participant’s account nor any rights with regard to the exercise of an option or to receive shares of Common Stock under the Plan may be assigned, transferred, pledged or otherwise disposed of in any way (other
than by will, the laws of descent and distribution) by the Participant. Any such attempt at assignment, transfer, pledge or other disposition will be without effect, except that the Company may treat such act as an election to withdraw funds from an
Offering Period in accordance with Section 10. 
 16. Use of Funds. The Company may use all payroll deductions
received or held by it under the Plan for any corporate purpose, and the Company will not be obligated to segregate such payroll deductions. Until shares of Common Stock are issued, Participants will only have the rights of an unsecured creditor
with respect to such shares. 
 17. Reports. Individual accounts will be maintained for each Participant in the Plan.
Statements of account will be given to participating Eligible Employees at least annually, which statements will set forth the amounts of payroll deductions, the Purchase Price, the number of shares of Common Stock purchased and the remaining cash
balance, if any. 
 18. Adjustments, Dissolution, Liquidation, Merger or Change in Control. 

(a) Adjustments. In the event that any dividend or other distribution (whether in the form of cash, Common Stock, other securities,
or other property), recapitalization, stock split, reverse stock split, reorganization, merger, consolidation, split-up, spin-off, combination, repurchase, or exchange of Common Stock or other securities of the Company, or other change in the
corporate structure of the Company affecting the Common Stock occurs, the Administrator, in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the Plan, will, in such manner as it may
deem equitable, adjust the number and class of Common Stock which may be delivered under the Plan, the Purchase Price per share and the number of shares of Common Stock covered by each option under the Plan which has not yet been exercised, and the
numerical limits of Sections 7 and 13. 
 (b) Dissolution or Liquidation. In the event of the proposed dissolution
or liquidation of the Company, any Offering Period then in progress will be shortened by setting a New Exercise Date, and will terminate immediately prior to the consummation of such proposed dissolution or liquidation, unless provided otherwise by
the Administrator. The New Exercise Date will be before the date of the Company’s proposed dissolution or liquidation. The Administrator will notify each Participant in writing, at least 10 business days prior to the New Exercise Date, that the
Exercise Date for the Participant’s option has been changed to the New Exercise Date and that the Participant’s option will be exercised automatically on the New Exercise Date, unless prior to such date the Participant has withdrawn from
the Offering Period as provided in Section 10. 
 (c) Merger or Change in Control. In the event of a merger or
Change in Control, each outstanding option will be assumed or an equivalent option substituted by the successor corporation or a Parent or Subsidiary of the successor corporation. In the event that the successor corporation refuses to assume or
substitute for the option, the Offering Period with respect to which such option relates will be shortened by setting a New Exercise Date and will end on the New Exercise Date. The New Exercise Date will occur before the date of the Company’s
proposed 

  
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merger or Change in Control. The Administrator will notify each Participant in writing prior to the New Exercise Date, that the Exercise Date for the Participant’s option has been changed to
the New Exercise Date and that the Participant’s option will be exercised automatically on the New Exercise Date, unless prior to such date the Participant has withdrawn from the Offering Period as provided in Section 10. 

19. Amendment or Termination. 
 (a) The Administrator, in its sole discretion, may amend, suspend, or terminate the Plan, or any part thereof, at any time and for any reason. If the Plan is terminated, the Administrator, in its
discretion, may elect to terminate all outstanding Offering Periods either immediately or upon completion of the purchase of shares of Common Stock on the next Exercise Date (which may be sooner than originally scheduled, if determined by the
Administrator in its discretion), or may elect to permit Offering Periods to expire in accordance with their terms (and subject to any adjustment pursuant to Section 18). If the Offering Periods are terminated prior to expiration, all amounts
then credited to Participants’ accounts which have not been used to purchase shares of Common Stock will be returned to the Participants (without interest thereon, except as otherwise required under local laws) as soon as administratively
practicable. 
 (b) Without stockholder consent and without limiting Section 19(a), the Administrator will be entitled to
change the Offering Periods, limit the frequency and/or number of changes in the amount withheld during an Offering Period, establish the exchange ratio applicable to amounts withheld in a currency other than U.S. dollars, permit payroll withholding
in excess of the amount designated by a Participant in order to adjust for delays or mistakes in the Company’s processing of properly completed withholding elections, establish reasonable waiting and adjustment periods and/or accounting and
crediting procedures to ensure that amounts applied toward the purchase of Common Stock for each Participant properly correspond with amounts withheld from the Participant’s Compensation, and establish such other limitations or procedures as
the Administrator determines in its sole discretion advisable which are consistent with the Plan. 
 (c) In the event the
Administrator determines that the ongoing operation of the Plan may result in unfavorable financial accounting consequences, the Administrator may, in its discretion and, to the extent necessary or desirable, modify, amend or terminate the Plan to
reduce or eliminate such accounting consequence including, but not limited to: 
 (i) amending the Plan to conform with the
safe harbor definition under Statement of Financial Accounting Standards 123(R), including with respect to an Offering Period underway at the time; 
 (ii) altering the Purchase Price for any Offering Period including an Offering Period underway at the time of the change in Purchase Price; 

(iii) shortening any Offering Period by setting a New Exercise Date, including an Offering Period underway at the time of the
Administrator action; 
 (iv) reducing the maximum percentage of Compensation a Participant may elect to set aside as payroll
deductions; and 

  
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 (v) reducing the maximum number of Shares a Participant may purchase during any Offering
Period or Purchase Period. 
 Such modifications or amendments will not require stockholder approval or the consent of any Plan
Participants. 
 20. Notices. All notices or other communications by a Participant to the Company under or in connection
with the Plan will be deemed to have been duly given when received in the form and manner specified by the Company at the location, or by the person, designated by the Company for the receipt thereof. 

21. Conditions Upon Issuance of Shares. Shares of Common Stock will not be issued with respect to an option unless the exercise of
such option and the issuance and delivery of such shares pursuant thereto will comply with all applicable provisions of law, domestic or foreign, including, without limitation, the Securities Act of 1933, as amended, the Exchange Act, the rules and
regulations promulgated thereunder, and the requirements of any stock exchange upon which the shares may then be listed, and will be further subject to the approval of counsel for the Company with respect to such compliance. 

As a condition to the exercise of an option, the Company may require the person exercising such option to represent and warrant at the
time of any such exercise that the shares are being purchased only for investment and without any present intention to sell or distribute such shares if, in the opinion of counsel for the Company, such a representation is required by any of the
aforementioned applicable provisions of law. 
 22. Term of Plan. The Plan will become effective upon the earlier to
occur of its adoption by the Board or its approval by the stockholders of the Company. It will continue in effect for a term of 10 years, unless sooner terminated under Section 19. 

23. Stockholder Approval. The Plan will be subject to approval by the stockholders of the Company within 12 months after the date
the Plan is adopted by the Board. Such stockholder approval will be obtained in the manner and to the degree required under Applicable Laws. 
 24. Automatic Transfer to Low Price Offering Period. To the extent permitted by Applicable Laws, if the Fair Market Value of the Common Stock on any Exercise Date in an Offering Period is lower
than the Fair Market Value of the Common Stock on the Offering Date of such Offering Period, then all Participants in such Offering Period will be automatically withdrawn from such Offering Period immediately after the exercise of their option on
such Exercise Date and automatically re-enrolled in the immediately following Offering Period. 

  
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 EXHIBIT A 

BROCADE COMMUNICATIONS SYSTEMS, INC. 
 2009 EMPLOYEE STOCK PURCHASE PLAN 
 SUBSCRIPTION AGREEMENT

 [AS PROVIDED BY E*TRADE] 

 EXHIBIT B 

BROCADE COMMUNICATIONS SYSTEMS, INC. 
 2009 EMPLOYEE STOCK PURCHASE PLAN 
 NOTICE OF WITHDRAWAL 

[AS PROVIDED BY E*TRADE]Statement of Work #9

 Exhibit 10.2 
 GOODS AGREEMENT 
 STATEMENT OF WORK 

Agreement # ROC-P-68 
 SOW#9 
 This Statement of Work #9 (“SOW” or “SOW #9”) adopts and
incorporates by reference the terms and conditions of Goods Agreement # ROC-P-68 (“Agreement”) between International Business Machines Corporation (“Buyer”) and Brocade Communications Systems, Inc. and Brocade Communications
Switzerland SarL (collectively, “Supplier”). Transactions performed under this SOW will be conducted in accordance with and be subject to the terms and conditions of this SOW and the Agreement. The term of this SOW #9 shall be effective
April 7, 2011 for a period of two (2) years commencing on the Effective Date. Upon expiration of this Term and each Renewal Term thereafter, this SOW will be automatically renewed for an additional one (1) year term (“Renewal
Term”) unless terminated by either party upon ninety (90) days’ written notice prior to the expiration of any Renewal Terms. Unless otherwise provided, capitalized terms shall have the meaning as set forth in the Agreement. This SOW
is not a WA. 
 WHEREAS, Statement of Work, Amendment No. 4 to Goods Agreement ROC-P-68, as subsequently amended covers the purchase
of support for Brocade manufactured products at the end user site without regard to whether or not the end user bought the Brocade product from IBM. 
 WHEREAS, the parties wish to include Brocade manufactured products, including those products which IBM OEMs under the McDATA OEM agreement. 
 WHEREAS, the parties wish to create this separate SOW #9 to allow IBM to provide support to end users of “non-IBM” Brocade products; 

THEREFORE, Amendment No. 4 to Goods Agreement ROC-P-68 is deleted and replaced in full by this SOW #9 to Goods Agreement ROC-P-68.

 THEREFORE, in consideration of the above and the other respective promises of the parties set forth herein, the parties hereto
agree as follows and such agreement is incorporated as Statement of Work #9 into Base Goods Agreement #ROC-P-68. 
 1.0 DEFINITIONS

 1.1 “Authorized Territory” means the location as set forth in Exhibit A, which IBM is approved to provide its
End Users with Support Services. 
 1.2 “Backline Support” generally means in depth technical troubleshooting and
analysis during Level 3 and Level 4 support as described in Exhibit B. 
 1.3 “Brocade Marks” means Brocade’s
trademarks, service marks, trade names or logos used in conjunction with the QSP Program. 
 1.4 “Brocade Products”
means products developed and/or manufactured by or specifically for Brocade and are supported by Brocade. 
 1.5 “External
Web Site” means an external World Wide Web site viewable by IBM and IBM’s End Users as established and maintained by Brocade. 
 1.6 “End User” means IBM’s customer who receives support directly from IBM. 
 1.7 “First (1st) Call Support” means taking the initial support call from the End User customer, performing entitlement verification, collecting problem information, etc. as described in Exhibit B. 

1.8 “Frontline Support” means basic technical assistance, basic technical troubleshooting and high-level analysis during Level 1
and Level 2 support as described in Exhibit B. 
 1.9 “Onsite Support” means the procedure to replace defective
hardware at the End User’s installation location. 
 1.10 “IBM” means Buyer or one of its Affiliates. 

 1.11 “Resale Products” means products that are sold with Brocade Products, are not
manufactured by Brocade, and are not supported by Brocade as further described in Exhibit B. 
 1.12 “QSP Support
Offerings” means the type of support the IBM is purchasing from Brocade. Offerings include backline support only or backline support and the repair of defective parts to be returned to IBM as spares. 

1.13 “QSP Support Offerings Pricelist” means the pricelist provided by Brocade for the Support Services described in Exhibit B.

 1.14 “Support Fee” means the fee paid by IBM to Brocade in consideration of the QSP Support Offerings purchased.

 1.15 “Support Services” means Brocade’s and IBM’s support responsibilities as described in Exhibit B.

 2.0 Quality Support Partners (QSP) PROGRAM 
 2.1 Overview. This SOW #9 shall govern the rights and obligations of the Parties arising with respect to the QSP Program. Neither Party shall have any rights or obligations vis-à-vis one
another by reason of IBM’s participation in the QSP Program that are not expressly granted or provided for in this SOW #9. 
 2.2
Authorization under the QSP Program. Subject to the terms and conditions of this SOW #9 and Exhibit A, Brocade hereby authorizes IBM, as a member of the QSP Program, to support the Brocade Products listed in Exhibit A, without regard
to whether or not the End User originally procured the product from IBM. To be considered for inclusion in this SOW #9, the product model must be the Brocade equivalent of the IBM-branded and supplied product, unless agreed in writing in advance by
both parties, and cannot have reached its End of Support date. The End User Customer must agree to run versions of the software and firmware supported by IBM. IBM will document the serial numbers of the hardware and version of the software for each
unit that will be supported. The Parties agree to review and update Exhibit A as necessary or at IBM’s annual review meeting as described in Section 2.3 below, provided however that all revisions to Exhibit A must be in
writing and signed by both parties. 
 2.3 Program Review. Brocade agrees that IBM shall have the right to annual meetings with
management from Brocade to review the QSP Program as well as the Parties’ relationship and their respective rights and obligations hereunder. IBM agrees that Brocade shall have the right to conduct periodic reviews of IBM’s participation
in the QSP Program including without limitation: business support forecasts; marketing collateral, training and certification levels; sparing plans; and customer satisfaction surveys. In the event that, in Brocade’s reasonable judgment, IBM is
not fulfilling its obligations as set forth in Exhibit B, Brocade reserves the right (i) to re-evaluate IBM’s participation in the program or (ii) to provide written notice of such failure, including reasonable detail of the specific
performance deficiencies, for which IBM will have a period of thirty (30) days to correct the specified performance deficiencies. If IBM fails to correct the specified performance deficiencies within such 30-day period, annual Support Fees due
by IBM will increase by a percentage commensurate with Brocade’s increased support requirements (but not to exceed four times the current Support Fees). 
 2.4 Compliance with Law. IBM agrees that it will comply with all applicable laws, rules and regulations regarding promotion and sale of services covered by the QSP Program and associated with the
Brocade Marks. 
 2.5 Appointment and Authorized Territory. Brocade hereby authorizes and appoints IBM and IBM accepts the
appointment as a non-exclusive Support Service provider entitled to purchase QSP Support Offerings direct from Brocade and to market and provide said Support Services to IBM’s End Users for non-IBM branded Brocade products listed in and the
Authorized Territory set forth in Exhibit A. 
 In connection with this appointment, IBM shall have the non-transferable right to access
Brocade remote support as to the specific Products (by serial number) for which the QSP Support Offering was purchased. Nothing in this SOW #9 will restrict Brocade, itself or through third parties, from promoting, licensing selling or providing
Support Services for Products to others, or granting the right to others to promote, license, or sell Products in IBM’s Authorized Territory. 
 3.0 MARKETING OF SUPPORT SERVICES 
 3.1 Separate Activities. Each Party will be
responsible for developing, marketing, and selling its own products and services. Neither Party will be required to, nor shall either Party make any representation or warranty regarding the other Party’s products or services. 

 3.2 External Web Site. Brocade shall establish and maintain an external World Wide Web site viewable
by IBM and End Users (the “External Web Site”). Brocade shall provide IBM with a template, based upon which IBM shall provide Brocade with information it desires to be posted on the External Web Site. Brocade reserves the right to
determine and update the format and layout of the External Web Site. Brocade and IBM will reach consensus in a reasonable amount of time on IBM’s content before such content is posted on the External Web Site. Brocade shall use reasonable
commercial efforts to obtain IBM’s approval for all information about IBM’s services before such information is posted on the External Web Site. Notwithstanding the foregoing, IBM shall not be obligated to provide any content to Brocade
for the aforementioned purposes. 

(http://www.brocade.com/partnerships/Service-Support-Partners/Qualified+Support+Partners/index.page? 

3.3 Copyright Licenses. IBM hereby grants to Brocade a nonexclusive right and license to copy, have copied, make derivative works based on,
perform, display and distribute in electronic, web-based and/or printed form, any and all materials submitted to Brocade for publication on the External Web Site or in marketing materials distributed in connection with the QSP Program. The Parties
intend that the derivative works described above involve formatting, stylistic and editorial changes to such material provided by IBM and Brocade will not substantially change such material without IBM’s prior written approval. 

3.4 Public Notices. Each party shall obtain the other’s review and approval prior to the release of any press release concerning the
existence or subject matter of this SOW #9 or IBM’s participation in the QSP Program. Notwithstanding the foregoing, Brocade shall have the right to include in press releases and other public relations and marketing materials regarding the QSP
Program and the fact that IBM is a participant in the QSP Program. In addition, Brocade shall provide IBM with a public relations quotation announcing the Parties’ relationship and IBM’s participation in the Program. IBM may also disclose
privately to its End Users its participation in the QSP Program and the nature thereof, provided however that all other Program details shall be subject to the confidentiality restrictions set forth in Section 7.1 of this SOW #9. 

4.0 TRAINING 
 4.1 Training
Requirements. IBM shall complete any and all Brocade training and certification necessary to deliver its services as required in the applicable Statement of Work for products and the McDATA OEM Agreement. These requirements can be found at the
following Supplier’s website located at: 

http://www.brocade.com/partnerships/Service-Support-Partners/Qualified+Support+Partners/index.page 

5.0 SUPPORT FEES AND SERVICES 

5.1 Support Fee. In consideration for IBM’s participation in this Program, IBM shall pay Brocade a Support Fee. The Support Fee is based upon
Brocade’s then current QSP Support Offerings Pricelist. The coverage period applicable to each Support quotation must be listed on the purchase order. QSP Support Offerings are only available for units by serial number for which the
Support Fee has been paid. Payment of the Support Fee is due within forty-five (45) days from receipt of a valid Brocade invoice. In the case of overdue Support Fee payments, Brocade may at its discretion suspend support obligations under
purchased QSP Support Offerings until such payments have been brought current by IBM. 
 5.2 Support Term and Renewal. Support services
shall continue through the term stated on the purchase order and covered by the Support Fee. Thereafter, such Support will be renewed at Brocade’s then current IBM Support Offerings Pricelist. If IBM needs to cancel coverage on a unit prior to
the end date of the IBM support contract, IBM will provide at least thirty (30) days prior written notice to Brocade. Notwithstanding the foregoing, should Brocade announce “End of Life” on a Product being maintained for IBM, Brocade
may, at the beginning of the next Support renewal term and each year thereafter, increase the Support Fee for such Product, provided that such increase will not exceed ten percent (10%) over the prior year’s Support Fees. 

5.3 Support Services. IBM shall be authorized to provide Support Services directly to IBM’s End Users in the Authorized Territory set forth
in Exhibit A and only for the term of this SOW #9. IBM will purchase QSP Support Offering by serial number for each unit that it will be supporting. However, if IBM uses spares or components which have not been purchased from Brocade or through a
Brocade authorized distributor, the IBM Support Offering purchased on that unit will no longer be valid. 
 5.4 Support Services on EOL
Products. Notwithstanding anything herein to the contrary, for any Product which has been designated End of Life (“EOL”) or End of Support (“EOS”), IBM shall offer support and discontinue support consistent with
Brocade’s End of Support policy. Brocade will continue to offer Support Services Offerings for discontinued Products as described in Exhibit B, for five (5) years following their EOL date for hardware products and three (3) years for
software products or as otherwise announced in channel notifications for Product that is withdrawn from marketing. IBM will not engage in Support Services for any such EOL or EOS Products past the End of Support date and will not sell any renewal
support contracts to its End Users beyond the established EOS date. If IBM decides to take on support of units that have reached or passed the EOL 

 
date, IBM has full responsibility for sourcing, owning and maintaining sufficient spares inventory to support those units within the response times contracted with the End User customer. Because
the EOL date has already been reached and therefore the Last Time Buy opportunity for spares purchase has already passed, Brocade is under no obligations to make spares available to the IBM for use or for purchase. 

5.5 Spare Parts Inventory. Before providing any Support Services to End User customer, IBM will maintain an adequate and balanced inventory of
spare parts,, supplies, and documentation for Products supported by IBM. If IBM wishes to receive Brocade’s recommendations on sparing plans and sparing levels, Brocade will facilitate a meeting between IBM and the appropriate organization
within Brocade to discuss sparing recommendations. IBM will be responsible for handling the import, export and customs clearance of spare parts into and out of the Authorized Territory. All costs of shipment for the repair or replacement of the
defective part will be borne by IBM. Costs of shipment include, but are not limited to actual shipping costs, taxes, duties and customs fees. 

6.0 TRADEMARKS AND INTELLECTUAL PROPERTY. 

6.1 Brocade Marks. Brocade may design, establish, or register in such jurisdictions as it deems appropriate, one or more trademarks, service marks
or trade names for use in connection with the QSP Program (the “Brocade Marks”). Brocade shall make copies of the Brocade Marks available to IBM in print ready art form. Brocade shall have the right to modify or replace the Brocade Marks
or prepare additional Brocade Marks from time to time and shall provide IBM with copies of such modifications in a reasonable time to allow IBM to implement the modifications. 
 6.2 License to Brocade Marks. Subject to the terms and conditions of this SOW #9 and in accordance with Brocade trademark usage guidelines, Brocade grants IBM a worldwide, nonexclusive,
nontransferable, royalty-free, personal license to use the Brocade Marks solely in connection with the QSP Program and with the marketing and sale of IBM’s services thereunder. This license does not include the right to sublicense. During the
term of this Agreement, IBM shall be entitled to use the Brocade Marks, indicating IBM’s association with the QSP Program. Brocade reserves the right to change and/or discontinue the use by IBM of the Brocade Marks at its sole discretion. Upon
notice from Brocade, IBM shall immediately cease all use and shall destroy or return the Brocade Marks and any copies thereof. IBM shall not register or attempt to register any confusingly similar marks to the Brocade Marks in any jurisdiction.

 6.3 Review. All use of the Brocade Marks must be approved in writing by Brocade prior to publication (either in text or electronic
format). However, once a particular use is approved, IBM need not again seek approval for substantially similar uses. The Parties will cooperate with each other to facilitate periodic review of each Party’s use of the other Party’s marks.
Brocade and IBM agree to cooperate fully with one another in such review and shall use all commercially reasonable efforts to promptly make such modifications in such materials as are required. 

6.4 Ownership. IBM acknowledges that Brocade retains all right, title and interest in and to the Brocade Marks. Nothing herein is intended to
grant any right in the Brocade Marks other than the right to use the same in accordance with the requirements set forth in this SOW #9. The license to use the Brocade Marks shall cease immediately upon termination or expiration of the IBM’s
Base Goods Agreement including Statements of Work under such Agreement with Brocade and the McDATA OEM agreement and/or this SOW #9. 
 6.5
No License. Under no circumstances will anything in this SOW #9 be construed as granting, by implication, estoppel or otherwise, a license to any technology or proprietary right belonging to the other Party other than as expressly set forth
under this SOW #9. 
 6.6 No Certification. IBM acknowledges that Brocade, by permitting IBM to participate in the QSP Program and to use
the Brocade Marks in the manner specified hereunder, is not in any manner certifying the quality of any services rendered by IBM. IBM shall make no oral or written statements inconsistent with the foregoing. 

7.0 GENERAL 
 7.1 Exchange of
Information. If the parties require the exchange of confidential information, such exchange will be made under the Confidential Disclosure Agreement (CDA) #4904RL0542 dated May 18, 2004 and any Supplements which have been signed or which
may be signed in the future. 
 7.2 Import / Export Compliance. IBM agrees to not directly or indirectly provide, sell, resell or
distribute any Support Services; a) that would in any way violate the import and export restrictions of the various countries in the Authorized Territories; b) to any U.S. embargoed country; (c) to any person or entity on a denial list
published by the U.S. Government or the government of any country within the Authorized Territory; (d) for any end use that is prohibited by United States or other applicable law, including nuclear, missile, chemical biological weaponry or
other weapons of mass destruction. 

 7.3 Rights and Obligations on Termination. Upon the termination of this SOW #9 for any reason, the
parties will have the following rights and obligations: If and as requested by Brocade, IBM continues to support Brocade Products installed at IBM End User sites in the Authorized Territory in accordance with the terms of this SOW #9 for a period of
up to twelve (12) months following termination or as agreed upon by the Parties as a “transition period”. Upon expiration of the transition period, Brocade will assume responsibility, for the maintenance and support of such
installed Brocade Products 
 7.4 Hazardous Substance and Environmental Law Requirements 

Supplier is responsible for understanding and complying with: (a) all applicable Buyer specifications, whether referenced on the plans, in the
Agreement or otherwise in a contract document between Buyer and Supplier, and (b) all Environmental Laws applicable to Supplier that restrict, regulate or otherwise govern Buyer’s direct or indirect import, export, sale or other
distribution of Supplier’s Products or Deliverables on a stand-alone basis, or as part of a buyer server, storage, or retail store solution. “Environmental Laws” means those laws, rules and regulations (local, state, provincial or
federal) of the nations of the European Union, United States, Canada, Brazil, Venezuela, Switzerland, Norway, South Africa, Israel, Egypt, Hong Kong, Russia, China, Singapore, Taiwan, India, Korea and Australia that relate to environmental matters,
including without limitation material restrictions, material bans, product labeling, availability of product environmental information, energy efficiency, end-of-life product take back, packaging, batteries and other similar requirements. For
example, Environmental Laws include without limitation those laws of the European Union member states that implement Directive 2002/95/EC regarding restriction of the use of certain hazardous substances in electrical and electronic equipment. As
requested by Buyer, Supplier shall provide evidence of compliance with the legal requirements resulting from its obligations above by suitable means, and shall assist Buyer with any reporting obligations related to Supplier’s Products or
Deliverables on a stand-alone basis, or as part of a buyer server, storage, or retail store solution. Supplier certifies that the information and data provided in accordance with the foregoing, as well as any other information or data provided in
accordance with the applicable specifications is accurate, true, and complete. Should supplier become aware of any conflict between the requirements of a Buyer specification applicable to the Product or Deliverable and the Environmental Laws,
Supplier shall notify Buyer in writing of the conflict and Buyer shall inform Supplier which restriction controls. Notwithstanding the foregoing, where Buyer is deemed the producer of supplier’s products or deliverables under a European Union
member state’s implementation of Directive 2002/96/EC on waste electrical and electronic equipment, buyer shall have responsibility as the producer under this law unless it contracts with supplier to perform some or all of the producer
responsibilities. 
 7.4.1 Based on evaluation of the Specifications, Supplier takes except to the following provisions. 

7.4.1 Specification 46G3772 
  

	 	•	 	 Sec 2.2: Supplier will comply with the Maximum Concentration Value (MCV) limits specified per the RoHS directive 

 

	 	•	 	 Sections 2.3.1 supplier will report the approximate weight in grams for the substance present in the part supplied to IBM to be reported to IBM.

  

	 	•	 	 Section 2.3.2 remove the requirement to report the approximate weight in grams for the substance present in the part supplied to IBM to be
reported to IBM. 

  

	 	•	 	 Section 2.4 Plastic Components Marking in accordance with ISO 11469-05. Supplier does not use any of the listed “Commonly Used Resins.

 7.4.2 Specification 53P6233 
  

	 	•	 	 Section 2.3.2 Requirement for Printed Circuit Boards. Supplier will use Sn/Pb HASL coated boards for all the products until conversion to a
Pb-Free process. 

  

	 	•	 	 Section 2.3.4 Acceptable Uses of Leaded Solder. Supplier will continue to use components with Sn/Pb solder- solder includes all materials that
become part of the final solder joint, including solder finishes on component leads or PCBs until such time Sn/Pb solder can be eliminated from the suppliers products 

 8.0 COMMUNICATIONS COORDINATORS 
 All communications between the parties will be carried out through the following designated coordinators. 
 BUSINESS COORDINATORS 
  

					
	 FOR SUPPLIER
	  	 	  	 FOR BUYER

	Name	  	 Maintenance Contracts (for QSP Support Orders)
 Global Services Program Management (for other business issues related to QSP)
	  	Andrew Cusimano
	Address	  	 130 Holger Way
 San Jose, CA
95134
	  	 930 Sylvan Ave
 1st
FL
 Englewood Cliffs, NJ 07632

	Phone	  		  	201-608-8226
	Email	  	 For non-EMEA QSP Support Orders: maintcontracts@brocade.com
 For QSP Support Orders in EMEA: maintcontractsEMEA@brocade.com
 For GS Program
Management:
 qsppartner@brocade.com
	  	kooz@us.ibm.com

 TECHNICAL COORDINATORS

  

					
	 FOR SUPPLIER
	 	 	 	 FOR BUYER

	Name	 	Technical Engagement	 	Caroline Bussemas
	Address	 	 130 Holger Way
 San Jose,
CA 95134
	 	 3039 E Cornwallis RD
 P.O.
BOX 12195
 Research Triangle Park, NC 27709

	Phone	 	 +1-800-752-8061

+1-408-333-6061
	 	720-396-6652
	Email	 	support@brocade.com	 	bussema1@us.ibm.com

 All legal notices will be sent to the
following addresses and will be deemed received (a) two (2) days after mailing if sent by certified mail, return receipt requested or (b) on the date confirmation is received if sent by facsimile to the party set forth below:

  

					
	 FOR SUPPLIER
	 	 	 	 FOR BUYER

	Name	 	 General Counsel
 Legal
Department
	 	Procurement Department
	Address	 	 130 Holger Way
 San Jose, CA
95134
	 	 2455 SOUTH RD
 POUGHKEEPSIE,
NY 12601-5400

	Phone	 	+1-408-333-5547	 	845-433-9158
	Fax	 	+1-408-333-5630	 	845-491-5473

  

					
	 ACCEPTED AND AGREED TO:
	 		 	ACCEPTED AND AGREED TO:
	International Business Machines Corporation	 		 	Brocade Communications Systems, Inc.
			
	 By: /s/ Andrew V.
Cusimano                 4/8/11
	 		 	 By: /s/ Lisa Ludgate

	Buyer
Signature                             Date	 		 	 Supplier
Signature                             Date 4-8-2011

	 Andrew V. Cusimano
	 		 	
	Printed Name	 		 	Printed Name
	 Advisory Procurement Professional
 Connectivity Council
	 		 	 Lisa Ludgate, Director Global Services

 

	Title & Organization	 		 	Title & Organization
	 Buyer Address:
 1 New Orchard
Road
 Armonk, NY 10504
	 		 	 Supplier Address:
 130
Holger Way
 San Jose, CA 95134

 
	
	ACCEPTED AND AGREED TO:
	Brocade Communications Systems Switzerland, SarL
	
	 By: /s/ Alberto Soto

	 Supplier
Signature                 Date 08-April-2011

	
	Printed Name
	 Alberto SOTO, Vice President EMEA

 

	Title & Organization
	 Supplier Address:
 130 Holger
Way
 San Jose, CA 95134

 BROCADE 
 R. Borders /s/ RB 

Legal Approved on: 4/7/2011 

 EXHIBIT A 

BROCADE SUPPORTED PRODUCT MATRIX, PARTNERSHIP TIER and AUTHORIZED TERRITORY 

Upon execution of the SOW #9 and completion of the appropriate certification and training required by Brocade under the terms of this Agreement, IBM is
authorized to provide support on the following Brocade Products: 
 1. BROCADE PRODUCTS: 

200E 
 300 

4100 
 4900 

5000 
 5100 

5300 
 7420 

7500 
 7500E 

7800 
 8000 

24000 – 16 port Blade 
 24000 – 32 port

 48000 
 DCX 

DCX4S 
 FR4-18i 

Eclipse 1620 
 Eclipse 2640 

Sphereon 4400 
 Sphereon 4700 

Intrepid 6140 
 Intrepid 10000 

1.2 Brocade may, at its sole discretion and upon request by IBM, amend this Exhibit A in writing, to include new Brocade Products
as they become available. 
  

	 	2.	IBM is approved to provide support for the above Brocade Products in the following Authorized Territory(ies): 

[Worldwide] 

 EXHIBIT B 
 SUPPORT SERVICES 
 FOR BROCADE PRODUCTS or SUPPORTED THIRD PARTY PRODUCTS:

 IBM will provide technical Support Services as reasonably required to support its End Users in the Authorized
Territory, as set forth under the SOW #9. These services will include, but are not necessarily limited to the activities outlined in the table below. 
 IBM will provide Frontline Support (initial problem identification and analysis) and Onsite Support. And Brocade will provide Backline Support (product fixes, updates, and/or functional enhancements and
problem notification) as generally made available by Brocade to its Qualified Service Providers and customers. This support is applicable to supported releases of Software. Frontline and Backline Support are described in more detail below.

  

					
		  	Support Responsibilities	  	
			
		  	Sale of Support Contract to End User Customer	  	
			
	1	  	Establishing their own service levels to the customer and offering their own brand of End User Support contracts for warranty and maintenance services.	  	IBM
			
	2	  	Manage the renewal contract process with the End User.	  	IBM
			
		  	Training	  	
			
	3	  	Maintain technical support staff who are conversant in English and who are fully trained and qualified to perform such Support Services as provided in Section 4 of the
Agreement.	  	IBM
			
		  	Installation and Configuration of Product	  	
			
	4	  	 Perform Product installation, configuration, and reconfiguration, including:

a.        Performing all End User customer physical installations and
configuration changes, including hardware and software upgrades and moves, add and change activities. Or validating that the End User customer has properly installed and configured the product.

b.        Creating and installing system configuration images. Performing
system configuration image backup for disaster recovery purposes. Or validating that the customer has created, installed, and backed up systems configuration images.

c.        Ensuring that configurations meet Brocade’s support and
compatibility guidelines listed in Brocade’s Data Center Ready Compatibility Matrix for SAN products.
	  	IBM
			
	5	  	Purchase and install a Brocade certified modem to enable remote, dial-in communication for each Product in use if applicable to the Product set being supported.	  	IBM
			
		  	Call Center and Onsite Support	  	
			
	6	  	Establish a centralized remote diagnostic and support center.	  	IBM
			
	7	  	Register for partner level access to technical documentation, release notes, software and firmware updates, etc.	  	IBM
			
	8	  	Provide Brocade with a list of Brocade certified and trained technical support staff. Only those listed trained technical support personnel are authorized to contact Brocade for
support.	  	IBM
			
	9	  	 Perform First Call Support, including:
  

a.       Staffing and maintaining a 7×24 Call Center in the Authorized
Territory for calls from End User customers
  
 b.       Receiving first call from End User customer. Help desk personnel are required to be proficient in English.

 

c.       Collecting and verifying entitlement information.

 

d.       Collecting problem statement and problem severity
definition.
  

e.       Isolating problems to Brocade Product.

 

f.        Entering call in CRM.

 

g.       Escalating to Brocade Technical Engagement Center when necessary
providing serial number, detailed description of problem and severity level.
	  	IBM
			
	10	  	 Perform Frontline Support (initial problem identification and analysis) including:

 

a.       Searching database and Brocade-provided information for known
problems/solutions
  

b.       Determining if failure is caused by configuration, externals,
microcode or hardware.
  

c.       Referring to network diagram or topology and initiating remote
dial-in into the customer network if applicable to the Product being supported.
  
 d.       Decoding error messages.
  

e.       Gathering trace information and dump information.
	  	IBM

					
		  	 f.        Verifying Release level and send updates if
necessary.
  

g.       Providing action plan to Brocade sustaining engineering when
applicable.
  

h.       Running system diagnostics to assist in problem
determination.
  

i.        For Professional tier partners, having a technical support lab
containing the appropriate Brocade Products to be able to reproduce errors for troubleshooting purposes.
	  	
			
	11	  	 Backline Support includes the following:
  

a.       Providing in-depth technical assistance for reported
problems.
  

b.       Analyzing trace and dump information.

 

c.       Determining if failure was caused by microcode defects or hardware
defects.
  

d.       If the problem was caused by a Software defect, determining the
Software module and line of microcode and recommended corrective action to the microcode.
  

e.       Providing action plan to Brocade sustaining engineering when
applicable.
  

f.        Performing detailed analysis of gathered traces and processor
dumps to confirm defect.
  

g.       Developing, testing and releasing Patches or work-around
solutions.
  

h.       Driving Product defects into Brocade sustaining engineering for
permanent fix for a future release.
	  	Brocade
			
	12	  	Implement hardware, software and firmware fixes as directed by Brocade technical support	  	IBM
			
	13	  	If problem is diagnosed to be issue with defective hardware, perform physical removal and replacement of defective hardware with spare part from IBM’s inventory.	  	IBM
			
		  	Sparing	  	
			
	14	  	Purchase and maintain inventories of spare parts sufficient to ensure timely maintenance of installed Products within response time contracted with the End User customer, as
outlined in section 5.5.	  	IBM
			
	15	  	Request RMA from Brocade for the repair or replacement of the defective parts in order to replenish IBM’s spares inventory.	  	IBM
			
		  	Communication	  	
			
	16	  	Make technical support personnel available during non-business hours for situations that require immediate attention.	  	IBM
			
	17	  	Cooperate with Brocade in dealing with any End User customer complaints concerning the Products and take any action reasonably requested by Brocade to resolve such
complaints.	  	IBM
			
	18	  	Communicate product defects on existing product and also enhancement requests for consideration in future products.	  	IBM
			
	19	  	Provide to Brocade on request a detailed log of all End User customer inquiries about, and requests for, support in a form requested by Brocade, together with a description of the
actions taken by IBM to answer or resolve each such inquiry or request.	  	IBM

 Brocade reserves the right to
re-evaluate IBM partner’s tier, increase Support Fees or charge its then current Time and Materials (“T&M”) rates in the event that the IBM is not fulfilling its obligations as set forth above. 

FOR RESALE PRODUCTS: Resale Products may be ordered by IBM for End User customers with the understanding that IBM shall contract directly
with the manufacturer with respect to all warranty and support for Resale Products. Brocade’s sole responsibility for Resale Products is limited to reasonable commercial efforts to arrange for procurement and shipping of Resale Products. To the
extent that such Resale Products come to IBM with an express warranty offered by the manufacturer, these warranties, including those expressly set forth in manufacturer’s literature, are in lieu of all other warranties. Warranty and/or
maintenance support, if available, may be obtained by contacting the manufacturer. Should Brocade assist IBM in procuring maintenance support from the manufacturer, Brocade shall in no way be responsible for any aspect of the fulfillment of the
manufacturer’s obligations thereunder. Such obligations rest solely with the manufacturer. Notwithstanding anything to the contrary in this SOW #9, Brocade shall have no obligations or liabilities to IBM for Resale Products other than as stated
in this Section. Should manufacturer become, for any reason, unable to fulfill its obligations under the applicable warranties and/or maintenance support services provided to IBM, Brocade shall have no liability, obligation or responsibility as to
the fulfillment of any manufacturer’s warranty or maintenance obligations, in any form, applicable to any Resale Products. 

 Brocade Support Engagement Policy and Procedures 

Brocade Technical Engagement Center (TEC) Telephone Numbers:

Toll Free Number: 
 Toll Free Number for Continental US: 1-800-752-8061 
 Toll Free Number for
other select international locations: 
 http://www.brocade.com/services-support/contacts_international.page 

Toll Number: 
 +1-408-333-6061 
 Email Address: 

SAN Products: support@brocade.com 
 Brocade’s Technical Engagement Center (TEC) is the first point of contact. IBM shall document and list authorized contacts for the program using individual address, not alias addresses. Only
those on the list of trained technical support personnel are authorized to contact Brocade’s Technical Engagement Center. 
 IBM shall
assign the case severity when engaging Brocade support. The assigned case severity is what defines the escalation timeline that will be used. If IBM does not assign the case severity, it will default to a Severity 4 case (problem ticket).

 IBM may request an escalation to Brocade support management at any time by requesting to speak with a support manager. 

Problem Severity Definitions 
 Severity 1 (Critical) 
 Customer’s systems are down or
performance is severely impacted due to but not limited to data loss or data corruption. No other work can continue until the issue is resolved. No workaround is yet available. 
 Severity 2 (High) 
 The product’s functions or network
operations are impaired or unavailable. The customer can still address other related issues, but a valid workaround is not yet available. 

Severity 3 (Medium) 
 A system or product function might have failed, but workflow is not impacted at the systems level. Brocade Support knows about the issue, and a workaround is available. 

Severity 4 (Low) 

The customer acknowledges that the issue is non-critical and considers resolution within the next maintenance or major release
adequate. The customer can submit a Request for Enhancement (RFE) to modify existing products or product documentation.

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