Document:

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                                                                   EXHIBIT 10.26

                                 SYNQUEST, INC.

                             SHAREHOLDERS' AGREEMENT

         THIS SHAREHOLDERS' AGREEMENT is made as of March 3, 1999 by and between
SynQuest, Inc., a Georgia corporation (the "COMPANY"), each of the persons or
entities listed on the Schedule of Investors (the "INVESTORS") attached hereto
as Exhibit A, and Warburg, Pincus Investors, L.P., a Delaware limited
partnership, and one of the Investors (the "MAJORITY SHAREHOLDER").

                                   BACKGROUND

         The Company, the Investors and the Majority Shareholder wish to make
certain agreements with respect to the shares of the Company's stock held by the
Investors.

         The parties agree as follows:

                                    ARTICLE I

                               CERTAIN DEFINITIONS

         "ACCEPTANCE NOTICE" has the meaning set forth in Section 2.2.

         "AFFILIATE" means any Person who, indirectly or directly, is controlled
by, controls, or is under common control with another Person.

         "BOARD" means the Board of Directors of the Company.

         "BONA FIDE THIRD PARTY" means any Person who is not an Affiliate of the
Majority Shareholder.

         "BUSINESS DAY" means a day of the year on which banks are not required
or authorized to close in the State of Georgia.

         "COMPANY" has the meaning set forth in the preamble.

         "COMPANY OFFER" has the meaning set forth in Section 2.1.

         "COMPANY OFFERED SECURITIES" has the meaning set forth in Section 2.1.

         "EQUITY SECURITIES" means all capital stock of the Company, whether now
or hereafter authorized and any Right.

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         "EXEMPT ISSUANCE" means (i) the sale or issuance of Equity Securities
in connection with the acquisition of another business, (ii) the sale or
issuance of shares of Equity Securities to officers, directors and employees of,
and consultants to, the Company pursuant to stock grants, option plans, purchase
plans or other employee stock incentive programs or arrangements approved by the
Board of Directors or the stock option or compensation committee of the Board of
Directors, including upon exercise of options or warrants granted pursuant to
any such plan or arrangement, (iii) shares of Common Stock sold or issued upon
conversion of shares of the Series G Preferred, and (iv) Equity Securities
issued upon conversion, exchange or exercise of any outstanding Equity
Securities.

         "INVESTORS" has the meaning set forth in the preamble.

         "MAJORITY SHAREHOLDER" has the meaning set forth in the preamble.

         "PERSON" means any individual, firm, company, corporation, limited
liability company or partnership, unincorporated association, partnership,
trust, joint venture or other entity, and will include any successor (by merger
or otherwise) of such entity.

         "PREFERRED STOCK PURCHASE AGREEMENT" means that certain Preferred Stock
Purchase Agreement, dated as of March 3, 1999, among the Company and the
Investors, as it may be amended, modified or supplemented from time to time.

         "QUALIFIED CHANGE OF CONTROL TRANSACTION" has the meaning set forth in
Section 3.1.

          "RIGHT" means any option, warrant or security (including notes, bonds
or debentures) convertible into, exercisable or exchangeable for common stock of
the Company.

         "SERIES G PREFERRED" means shares of the Company's Series G Convertible
Preferred Stock, par value $.01 per share.

         "SERIES G SHAREHOLDER" has the meaning set forth in Section 3.1.

         "SHARES" held by any Person means shares of capital stock of the
Company and shares of capital stock issuable upon exercise, exchange or
conversion of any Right, whether or not such Right is then exercisable,
exchangeable or convertible.

         "TRANSFER" means any transfer, sale, assignment, conveyance, pledge,
mortgage, change of legal, record or beneficial ownership, issuance or other
disposal or delivery.

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                                   ARTICLE II

                       PREEMPTIVE RIGHT ON COMPANY ISSUES

         SECTION 2.1. The Company will give each Investor written notice (the
"COMPANY OFFER"), of the Company's intention to sell or issue any Equity
Securities (the "COMPANY OFFERED SECURITIES"), other than an Exempt Issuance,
stating the material proposed terms of such sale or issuance and each Investor's
pro rata portion, as described below. Each Investor's pro rata portion will be
that number of Company Offered Securities equal to the product of the number of
Company Offered Securities multiplied by a fraction, the numerator of which is
the number of Shares held by such Investor (on an as converted basis) and the
denominator of which is the total number of outstanding Shares (on an as
converted basis). Such notice will include a representation to each Investor
that, to the Company's knowledge, a Person has made a bona fide offer to
consummate such Company Offer and the Company has a good faith intention to sell
such Equity Securities to such Person on the terms specified.

         SECTION 2.2. Within fifteen (15) Business Days after receipt of a
Company Offer, each Investor will give an irrevocable written notice to the
Company (an "ACCEPTANCE NOTICE") that (i) such Investor has elected to purchase
all or a specified portion of the Company Offered Securities without regard to
the other Investors' elections at the price and upon the terms specified in the
notice, or (ii) such Investor does not wish to purchase any of the Company
Offered Securities. If any Investor fails to give an Acceptance Notice by the
end of such fifteen (15) Business Day period, such Investor will be deemed to
have elected not to purchase any of the Company Offered Securities.

         SECTION 2.3. If the Investors elect to purchase, in the aggregate,
either the total or more than the total amount of Company Offered Securities,
the Company Offered Securities will be allocated as follows:

                  (a)      If any Investor elects to purchase less than its pro
         rata portion (calculated in accordance with Section 2.1) of the Company
         Offered Securities, then such Investor will be allocated the amount of
         Company Offered Securities it elected to purchase and the other
         Investors will be allocated pro rata based on their respective pro rata
         portions of the Company Offered Securities (calculated in accordance
         with Section 2.1) and will be notified of this allocation and deemed to
         have elected to purchase the balance of the Company Offered Securities
         unless any such Investor notifies the Company that it does not wish to
         purchase any Company Offered Securities allocated to it pursuant to
         this Section 2.3(a); provided, however, that no Investor will be
         obligated to purchase an amount of Company Offered Securities in excess
         of the amount set forth in its Acceptance Notice; and

                  (b)      if no Investor elects to purchase less than its pro
         rata portion (calculated in accordance with Section 2.1) of the Company
         Offered Securities, each Investor will be allocated and be deemed to
         have elected to purchase its respective portion (calculated in
         accordance with Section 2.1) of the Company Offered Securities.

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         SECTION 2.4. If the Investors do not elect to purchase all of the
Company Offered Securities, the Company will have the right, exercisable not
later than ninety (90) days after expiration of the notice period set forth in
Section 2.2, to issue the Company Offered Securities not purchased by the
Investors on terms and conditions no more favorable than those set forth in the
Company Offer; provided, however, that the purchaser of the Company Offered
Securities must agree in writing to be bound by the terms of this Agreement. Any
Company Offered Securities not sold within the 90-day period must be reoffered
to the Investors pursuant to this Article II.

         SECTION 2.5. The closing of any sale or issue of Company Offered
Securities to an Investor pursuant to this Article II will take place on such
date, within a reasonable time after the date of the Acceptance Notice (subject
to extension to comply with any applicable law), as will be agreed by the
Company and such Investor. At any such closing, the Company will deliver to each
purchasing Investor certificates representing the Company Offered Securities
being issued, registered in the name of such purchasing Investor or its nominee,
against payment of the applicable purchase price.

                                   ARTICLE III

                       DRAG-ALONG RIGHT & TAG-ALONG RIGHT

         SECTION 3.1. DRAG-ALONG PROCEDURE. If the Board and the Majority
Shareholder approve a Qualified Change of Control Transaction, then the Company
or the Majority Shareholder will have the right, upon delivering written notice
describing the transaction and the material terms and conditions thereof in
reasonable detail (the "DRAG-ALONG NOTICE") to the holders of the Series G
Preferred ("SERIES G SHAREHOLDERS") to require each Series G Shareholder to
approve the Qualified Change of Control Transaction in that Series G
Shareholder's capacity as a shareholder of the Company and, if applicable, to
include in the Qualified Change of Control Transaction up to the same percentage
of that Series G Shareholder's holdings of each class of capital stock of the
Company as the percentage of the Majority Shareholder's total holdings being
sold. Any such participation by the Series G Shareholders will be on the same
terms and subject to the same conditions as are applicable to the Majority
Shareholder. As of the date that the Drag-Along Notice is delivered to each
Series G Shareholder, the Majority Shareholder's election to require that Series
G Shareholder to participate in the Qualified Change of Control Transaction will
be irrevocable and will be deemed to constitute a binding agreement of the
Majority Shareholder to include in the Qualified Change of Control Transaction
the capital stock owned by the Series G Shareholders specified in the Drag-Along
Notice. A "QUALIFIED CHANGE OF CONTROL TRANSACTION" is a transaction in which a
proposed transferee would acquire (i) Equity Securities of the Company
possessing ordinary voting power to elect a majority of the Company's Board
pursuant to merger or consolidation or recapitalization involving the Company,
or (ii) all or substantially all of the assets of the Company, either of which
in an arm's-length transaction in which the consideration per share of Series G
Preferred is at least $8.07 (as equitably adjusted to reflect stock splits,
stock dividends and similar occurrences).

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         SECTION 3.2. COOPERATION. In furtherance of the covenants in Section
3.1, each Series G Shareholder will cooperate fully with the Majority
Shareholder and the proposed transferee in any transfer of capital stock
pursuant to this Article III and will execute and deliver all documents and
instruments as the Majority Shareholder and the proposed transferee reasonably
request to effect such transfer, including appropriate and customary
representations, warranties, and indemnification provisions; provided, however,
that nothing in this Section 3.2 will operate to suspend, interfere with or
otherwise limit any rights to which such Series G Shareholders will be entitled
to pursuant to this Agreement. Each Series G Shareholder will deliver to the
proposed transferee one or more certificates, properly endorsed for transfer,
that represent the number of shares such Series G Shareholder must sell pursuant
to this Article III. The stock certificate or certificates that each Series G
Shareholder delivers will be timely delivered free and clear of any and all
liens and encumbrances; and the Majority Shareholder will instruct the proposed
transferee to remit to the Series G Shareholders that portion of the sale
proceeds to which each Series G Shareholder is entitled by reason of its
transfer of capital stock.

         SECTION 3.3. TAG-ALONG RIGHT. The Majority Shareholder may not Transfer
any of its Shares to a Bona Fide Third Party unless each other Series G
Shareholder is offered a pro rata right to participate in any such Transfer on
terms and conditions not less favorable than those applicable to the Majority
Shareholder. Each Series G Shareholder's pro rata right to participate in any
such Transfer is that Series G Shareholder's right to include in such Transfer
the same percentage of that Series G Shareholder's Shares as the percentage of
the Majority Shareholder's total holdings that the Majority Shareholder proposes
to Transfer. The provisions of this Section 3.3 will not apply to any Transfer
by the Majority Shareholder (or an Affiliate of the Majority Shareholder) to an
Affiliate of the Majority Shareholder or to any bona fide gift.

         SECTION 3.4. TAG-ALONG PROCEDURE. The Majority Shareholder will give
each Series G Shareholder written notice of the Majority Shareholder's intention
to Transfer any of its Shares to a Bona Fide Third Party stating the material
proposed terms of such Transfer. Within fifteen (15) Business Days after receipt
of the written notice described in this Section 3.4, each Series G Shareholder
will give an irrevocable written notice to the Majority Shareholder whether such
Series G Shareholder elects to participate in such Transfer at the price and
upon the terms specified in the notice. If any Series G Shareholder fails to
give written notice of its election by the end of such fifteen (15) Business Day
period, such Series G Shareholder will be deemed to have elected not to
participate.

         SECTION 3.5. COOPERATION. Each Series G Shareholder electing to
participate in a proposed Transfer by the Majority Shareholder as described in
Section 3.4 will cooperate fully with the Majority Shareholder and the proposed
transferee and will execute and deliver all documents and instruments as the
Majority Shareholder and the proposed transferee reasonably request to effect
such transfer, including appropriate and customary representations, warranties,
and indemnification provisions. Each Series G Shareholder will deliver to the
proposed transferee one or more certificates, properly endorsed for transfer,
that represent the number of shares such Series G Shareholder will Transfer
pursuant to this Article III. The stock certificate or certificates that each
Series G Shareholder delivers will be timely delivered free and clear of

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any and all liens and encumbrances; and the Majority Shareholder will instruct
the proposed transferee to remit to the Series G Shareholders that portion of
the sale proceeds to which each Series G Shareholder is entitled by reason of
its Transfer.

                                   ARTICLE IV

                              ADDITIONAL PROVISIONS

         SECTION 4.1. TERMINATION. Unless a specific Section or Article provides
otherwise for that Section or Article, this Agreement will terminate as to each
Series G Shareholder, when that Series G Shareholder no longer holds shares of
Series G Preferred or shares of Common Stock acquired upon conversion of Series
G Preferred and, as to all Series G Shareholders, upon the closing of the
initial public offering of shares of Common Stock to the public.

         SECTION 4.2. LEGENDS. Each certificate representing any Series G
Preferred or Common Stock acquired upon conversion of Series G Preferred will be
endorsed with a legend in substantially the following form:

                  THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE
                  BEEN ACQUIRED FOR INVESTMENT AND NOT WITH A VIEW TO,
                  OR IN CONNECTION WITH, THE SALE OR DISTRIBUTION
                  THEREOF. NO SUCH SALE OR DISPOSITION MAY BE EFFECTED
                  WITHOUT AN EFFECTIVE REGISTRATION STATEMENT RELATED
                  THERETO OR AN OPINION OF COUNSEL SATISFACTORY TO THE
                  CORPORATION THAT SUCH REGISTRATION IS NOT REQUIRED
                  UNDER THE SECURITIES ACT OF 1933, AS AMENDED.

                  THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE
                  SUBJECT TO CERTAIN RIGHTS AND RESTRICTIONS CONTAINED
                  IN A PREFERRED STOCK PURCHASE AGREEMENT AND A
                  SHAREHOLDERS' AGREEMENT, EACH DATED AS OF MARCH 3,
                  1999, COPIES OF WHICH ARE ON FILE AT THE PRINCIPAL
                  OFFICE OF THE CORPORATION.

         SECTION 4.3. PROHIBITED TRANSFERS. Any attempt by an Investor to
Transfer shares in violation of this Agreement will be void, and the Company
will not effect such a Transfer nor will it treat any alleged transferee as the
holder of such shares.

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                                    ARTICLE V

                                  MISCELLANEOUS

         SECTION 5.1. ENTIRE AGREEMENT. This Agreement, the Preferred Stock
Purchase Agreement and the other documents delivered pursuant thereto constitute
the full and entire understanding and agreement between the parties with regard
to the subjects hereof and thereof.

         SECTION 5.2. NOTICE. All notices, requests, consents and other
communications hereunder will be in writing and will be delivered personally or
mailed by first class, registered or certified mail, postage prepaid or sent by
commercial courier guaranteeing next Business Day delivery, in any such case
addressed as follows: (a) if to an Investor, as provided in the Preferred Stock
Purchase Agreement or at such other address as such Investor will have furnished
to the Company in writing or (b) if to any other holder of any Shares, at such
address as such holder will have furnished the Company in writing or, until any
such holder so furnishes an address to the Company, then to and at the address
of the last holder of such Shares who has so furnished an address to the Company
or (c) if to the Company, as provided in the Preferred Stock Purchase Agreement
or at such other address as the Company will have furnished to the Investors.

         Each such notice or other communication will for all purposes of this
Agreement be treated as effective or having been given when delivered if
delivered personally, or, if sent by mail, at the earlier of its receipt or
seventy-two (72) hours after the same has been deposited in a regularly
maintained receptacle for the deposit of the United States mail, addressed and
mailed as aforesaid, or, if by telex or telecopy pursuant to the above, when
received.

         SECTION 5.3. SUCCESSORS AND ASSIGNS. This Agreement and the rights and
obligations of the parties hereunder will inure to the benefit of, and be
binding upon, their respective successors, assigns and legal representatives.

         SECTION 5.4. AMENDMENTS OR WAIVERS. Neither this Agreement nor any term
hereof may be amended, waived, discharged or terminated other than by written
instrument signed by the party against whom enforcement of any such amendment,
waiver, discharge or termination is sought.

         SECTION 5.5. RULES OF CONSTRUCTION. Definitions will apply equally to
both the singular and plural forms of the terms defined, unless otherwise
specified. Definitions will equally apply to any tenses of the terms defined.
Whenever the context may require. any pronoun will include the corresponding
masculine, feminine and neuter forms. The words "include," includes" and
"including" will be deemed to be followed by the phrase "without limitation."
The headings of sections or other subdivisions have been inserted for
convenience of reference only and are not intended to be a part of or to affect
the meaning of or interpretation of such agreement or instrument.

         SECTION 5.6. FACSIMILE SIGNATURES. Any signature page delivered by a
fax machine or telecopy machine will be binding to the same extent as an
original signature page, with regard to

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any agreement subject to the terms hereof or any amendment thereto. Any party
who delivers such a signature page agrees to later deliver an original
counterpart to any party that requests it.

         SECTION 5.7. COUNTERPARTS. This Agreement may be executed in two or
more counterparts, each of which will be deemed an original, but all of which
together will constitute one and the same instrument, and each of which may be
executed by less than all of the parties to this Agreement.

         SECTION 5.8. SEVERABILITY. In the event that any provision of this
Agreement becomes or is declared by a court of competent jurisdiction to be
illegal, unenforceable or void, this Agreement will continue in full force and
effect without said provision. In such event, the parties will negotiate, in
good faith, a valid, legal and enforceable substitute provision that most nearly
effects the intent of the parties in entering into this Agreement.

         SECTION 5.9. GOVERNING LAW. All questions concerning the construction,
validity and interpretation of this Agreement will be governed by the laws of
the State of Georgia without regard to its conflicts of laws provisions.

         SECTION 5.10. REMEDIES. The parties hereto agree that money damages or
other remedies at law would not be a sufficient or adequate remedy for any
breach or violation of, or a default under, this Agreement by a party and that,
in addition to all other remedies available, the other parties hereto will be
entitled to an injunction restraining such breach, violation or default or
threatened breach, violation or default by such party and to any other equitable
relief against such party, including without limitation specific performance.

         SECTION 5.11. MUTUAL COOPERATION. To the extent the exercise of any
right or the performance of any obligation by any Investor would result in a
violation of law, such Investor and the other parties hereto agree to cooperate
in good faith to enable the Investor not to be in violation of law and will
enable the Investor or the other parties as the case may be, to obtain the
intended benefits (economic or otherwise) contemplated by this Agreement from
the exercise of such right or performance of such obligation.

                       [Signatures Commence on Next Page]

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         IN WITNESS WHEREOF, the parties have executed this Agreement as of the
date first above written.

                                             SYNQUEST, INC.

                                             By: /s/ Joseph Trino
                                                --------------------------------

                                             Name:
                                                  ------------------------------

                                             Title:
                                                   -----------------------------

                                             WARBURG, PINCUS INVESTORS, L.P.,
                                             a Delaware limited partnership

                                             By: /s/ Henry Kressel
                                                --------------------------------

                                             Name: Henry Kressel
                                                  ------------------------------

                                             Title: Partner
                                                   -----------------------------

                                             INVESTORS

                                             -----------------------------------<PAGE>   1

                                                                   EXHIBIT 10.27

                                     WARRANT

THE SECURITIES REPRESENTED BY THIS CERTIFICATE (THE "SECURITIES") HAVE BEEN
ISSUED IN RELIANCE UPON EXEMPTIONS ROM REGISTRATION UNDER THE SECURITIES ACT OF
1933 (THE "1933 ACT"), AND APPROPRIATE EXEMPTIONS FROM REGISTRATION UNDER THE
SECURITIES LAWS OF OTHER APPLICABLE JURISDICTIONS. THE SECURITIES MAY NOT BE
OFFERED FOR SALE, SOLD OR TRANSFERRED OTHER THAN PURSUANT TO AN EFFECTIVE
REGISTRATION UNDER THE 1933 ACT OR AN EXEMPTION SATISFACTORY TO THE ISSUER OF
COMPLIANCE WITH THE 1933 ACT AND THE APPLICABLE SECURITIES LAWS OF ANY OTHER
JURISDICTION. THE ISSUER SHALL BE ENTITLED TO REQUIRE AN OPINION OF COUNSEL
REASONABLY SATISFACTORY TO IT WITH RESPECT TO COMPLIANCE WITH THE 1933 ACT.

                Right to Purchase 400,000 Shares of Common Stock

                                       of

                                 SYNQUEST, INC.

                          Common Stock Purchase Warrant

         SYNQUEST, INC., a Georgia corporation (the "Company"), hereby certifies
that, for value received, Ford Motor Company (including any Permitted
Transferee, the "Holder") is entitled, subject to the terms set forth below, to
purchase from the Company, commencing on the Exercise Date (as hereinafter
defined) and thereafter, at any time or from time to time before 5:00 p.m.,
Atlanta, Georgia time, on the Expiration Date (as hereinafter defined), that
number of fully paid and nonassessable Shares (as hereinafter defined) equal to
the Warrant Number (as hereinafter defined), at a purchase price per share equal
to the Purchase Price (as hereinafter defined). The Warrant Number and the per
share Purchase Price are subject to adjustment as provided in this Warrant.

         This Warrant is issued pursuant to and is contemplated by that certain
agreement between the Company and the Holder, dated as of May 17, 2000, a copy
of which is on file at the principal office of the Company.

         As used in this Warrant, the following terms have the respective
meanings set forth below:

         (a)      "Affiliate" means, with respect to any person, any other
person directly or indirectly controlling, controlled by, or under direct or
indirect common control with, such person; provided, that in no event shall Ford
(or any Affiliate of Ford) be deemed to be an Affiliate of the Company. Without
limiting the foregoing, a person shall be deemed to control another person if

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such Person possesses, directly or indirectly, the power (a) to vote 10% or more
of the securities having ordinary voting power for the election of directors or
other managers of such other person or (b) to direct or cause the direction of
the management and policies of such other person, whether through the ownership
of voting securities, by contract or otherwise.

         (b)      "Company" includes SynQuest, Inc., a Georgia corporation, and
any corporation that succeeds to or assumes the obligations of SynQuest, Inc.
under this Warrant.

         (c)      "Fair Market Value Per Share" means, (a) following the IPO,
and provided the Common Stock of the Company is regularly traded in an organized
securities market, the last reported closing price for the Stock on the day
immediately preceding the date of determination; and (b) as to all securities of
the Company not regularly traded in the securities markets, the fair market
value of such securities as determined in good faith the Board of Directors of
the Company.

         (d)      "IPO" means the first firm commitment underwritten public
offering of Common Stock of the Company to the general public registered under
the 1933 Act completed by the Company which results in proceeds (before
underwriting discounts and commissions) to the Company of at least $25,000,000
and the listing of the Company's Common Stock on a nationally recognized
securities exchange.

         (e)      "Permitted Transferees" means any Affiliate of Ford, any
Pension Plan which is sponsored by Ford or any of its Affiliates, or any donee
of Ford or any of its Affiliates which qualifies as a tax-exempt organization
under Section 501(c)(3) of the Internal Revenue Code.

         (f)      "Purchase Price" means $8.00 per share. The Purchase Price is
subject to adjustment as specified in this Warrant.

         (g)      "Shares" means the common stock, $.01 par value per share of
the Company (the "Common Stock") and any other securities into which or for
which any of the securities described in this Section may be converted or
exchanged pursuant to a plan of recapitalization, reorganization, merger, sale
of assets or otherwise.

         (h)      "Warrant Number" initially means 400,000 Shares. The Warrant
Number is subject to adjustment as specified in this Warrant.

         1. Term. This Warrant is exercisable, in whole or in part, at any time
and from time to time commencing on May 17, 2001 (the "Exercise Date") and prior
to the Expiration Date (as hereinafter defined). This Warrant will expire and be
of no further force and effect upon the earlier to occur of (x) the time when it
has been exercised with respect to all shares of Common Stock which the Holder
is or may become entitled to purchase hereunder or (y) 5:00 p.m., Atlanta,
Georgia time on May 17, 2003 (the "Expiration Date"); provided that the
Expiration Date shall be extended by one month for each month (or part thereof)
after June 1, 2001 that the Company has not completed an IPO, up to a maximum
extension of 24 months (that is, in no event will the Expiration Date be
extended beyond May 17, 2005).

         2. Exercise of Warrant. The purchase rights represented by this Warrant
may be exercised by the Holder as provided in Section 1 in whole or in part by
the surrender of this

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Warrant to the Company at its principal office in Atlanta (or whatever city in
which its principal office is maintained), along with a written notice stating
that the Holder intends to purchase all or a specified number of the Shares
pursuant to this Warrant, and together with payment of the Purchase Price for
the shares then purchased. Such payment must be made, at the option of the
Holder, by certified or official bank check payable to the order of the Company
in same day funds or by wire transfer of same day funds to an account designated
by the Company for that purpose. If the number of Shares then purchased is less
than the total number of Shares then issuable upon exercise of this Warrant, the
Company will cancel this Warrant upon surrender and will execute and deliver a
new Warrant of like tenor and date for the balance of the shares issuable upon
the exercise of this Warrant; however, if only a fractional share remains
unexercised, then the Company will make a cash payment for the fractional share
in lieu of issuing a new Warrant. As promptly as practicable after surrender of
this Warrant, the Company will issue and deliver to the Holder, at the address
appearing in the books of the Company or otherwise designated by Holder, a
certificate or certificates for the applicable number of Shares. Certificates
representing Shares purchased pursuant to this Warrant must bear restrictive
legends substantially similar to those at the head of this Warrant, if required
under applicable state and federal securities laws.

         In lieu of exercising this Warrant for cash pursuant to the immediately
preceding paragraph, subject to applicable securities laws, the Holder may elect
to receive the number of Shares determined pursuant to the formula set forth
below by surrender of the Warrant (or a portion thereof) at the principal office
of the Company together with an exercise notice indicating such election:

                                       A-B
                      X  =    Y x   _________

                                        A

         X        =        the number of Shares to be issued to the Holder

         Y        =        the number of Shares purchasable under this Warrant
                           (at the date of calculation) for which an exercise
                           notice has been given

         A        =        the Fair Market Value Per Share (at the date of such
                           calculation); and

         B        =        Exercise Price.

         3. Reservation of Shares; Validity of Issuance. The Company will
reserve for issuance as of the Exercise Date of this Warrant and keep available
out of its authorized but unissued Common Stock, free from preemptive rights,
such number of Shares for which this Warrant is from time to time exercisable.
The Company represents and warrants that all Shares issued upon the exercise of
this Warrant will, upon issuance, be fully paid and nonassessable and will be
free from all taxes, liens and charges in respect of their issuance.

         4. Merger, Consolidation or Sale of Assets. In the event of any capital
reorganization or any consolidation or merger of the Company with or into
another person (each, a

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"Reorganization"), the Holder will have the right to purchase and receive, upon
the basis and upon the terms and conditions specified in this Warrant and in
lieu of the Shares then purchasable and receivable upon the exercise of the
rights represented by this Warrant, the kind and number of shares of stock,
securities or other property (including cash) of the Company, or other
corporation resulting from such consolidation or surviving such merger, to which
the Holder of the number of outstanding Shares equal to the number of shares of
such stock then purchasable and receivable upon the exercise of the rights
represented by this Warrant immediately prior to such Reorganization would have
been entitled to receive with respect to such Reorganization, and in any such
case appropriate provision will be made in the application of the provisions of
this Warrant with respect to the rights and interests thereafter of the Holder
to the end that the provisions of this Warrant will thereafter be applicable, as
nearly as reasonably may be, in relation to any shares, other securities or
property thereafter deliverable upon the exercise of this Warrant. The Company
will not effect any Reorganization unless prior to or simultaneously with the
consummation of such Reorganization the successor corporation (if other than the
Company) resulting from such Reorganization assumes by written instrument
executed and delivered to the Holder at the address of the Holder appearing in
the books of the Company, the obligation to deliver to the Holder such shares,
securities or property as, in accordance with the provisions of this Section 4,
the Holder may be entitled to purchase. The provisions of this Section 4 will
similarly apply to successive Reorganizations.

         5. Adjustments for Stock Splits and Combinations. If (1) the
outstanding shares of Common Stock of the Company are subdivided into a greater
number of Shares, or (2) a dividend in Common Stock or other securities of the
Company convertible or exchangeable into Common Stock is paid in respect of the
Common Stock, then the number of Shares that may be acquired by the Holder upon
the exercise of this Warrant and the Purchase Price will be proportionately
adjusted, simultaneously with the effectiveness of the subdivision or
immediately after the record date of such dividend. That is, the number of
Shares purchasable upon exercise of the Warrant will be proportionately
increased, and the Purchase Price per share will be proportionately decreased.
In the case of a dividend in securities convertible or exchangeable into shares
of Common Stock, the number of shares of Common Stock issuable upon the
conversion or exchange of such securities will be deemed to have been
distributed with respect to the Common Stock. Conversely, if the outstanding
Common Stock is combined into a smaller number of shares, the number of Shares
of Common Stock that may be acquired by the Holder upon the exercise of this
Warrant and the Purchase Price will be proportionately adjusted, simultaneously
with the effectiveness of the combination. That is, the number of Shares subject
to the Warrant will be proportionately decreased, and the Purchase Price per
share will be proportionately increased.

         6. Notice of Certain Events. If at any time:

                  (i)      the Company declares or pays any dividend or makes
any distribution to the holders of its common stock;

                  (ii)     the Company offers to the holders of its outstanding
shares of common stock the right to subscribe for additional shares of its
common stock or any additional shares of stock of any class or other rights;

                                       4
<PAGE>   5

                  (iii)    there is any reclassification of the capital stock of
the Company, or Reorganization of the Company with, or sale of all or
substantially all of its assets to, another corporation or entity; or

                  (iv)     there is a voluntary or involuntary dissolution,
liquidation or winding up of the Company;

then, in any one or more of the above cases, the Company must give written
notice, by first class mail, postage prepaid, or overnight delivery, addressed
to the Holder at the address of the Holder as shown on the books of the Company,
of the date on which (i) the books of the Company will be closed or a record
will be taken for such dividend, distribution or subscription rights or (ii)
such reorganization, reclassification, sale, dissolution, liquidation or winding
up will take place, as the case may be. The notice must also specify the date as
of which the holders of common stock of record will participate in the dividend,
distribution or subscription rights, or will be entitled to exchange their
common stock for securities or other property deliverable upon such
Reorganization, reclassification, sale, dissolution, liquidation or winding up,
as the case may be. Such written notice must be given not less than 30 days
prior to the record date or the date on which the transfer books of the Company
are closed in respect to such record date or prior to the action in question.
Any notices given pursuant to this Section will be effective and deemed received
upon the date of actual receipt or upon the fifth calendar day subsequent to
deposit in the United States mail (or other comparable mail system), whichever
is earlier.

         7. No Impairment. The Company will not, by amendment of its Articles of
Incorporation or other charter or bylaw documents or through any Reorganization,
transfer of assets, dissolution, issue or sale of securities or any other
voluntary action, avoid or seek to avoid the observance or performance of any of
the terms to be observed or performed by the Company under this Warrant, but
will at all times in good faith assist in the carrying out of all the provisions
of this Warrant and in the taking of all actions that may be necessary or
appropriate in order to protect the rights of the Holder.

         8. No Voting Rights. This Warrant will not entitle the Holder to any
voting rights or other rights as a shareholder of the Company, and no dividend
or interest will be payable or accrue in respect of this Warrant or the interest
represented by or the shares purchasable under this Warrant, until and unless,
and except to the extent that, this Warrant is exercised.

         9. Stock Certificates. The Company will issue stock certificates upon
the exercise of this Warrant without charge to the Holder for any tax (other
than taxes attributable to any difference between the fair market value and the
exercise price of this Warrant on the date of the exercise of this Warrant) in
respect of the issuance of such stock. The Holder will for all purposes be
deemed to have become the holder of record of the shares issued upon exercise of
this Warrant on the date on which the Warrant was surrendered and payment of the
Warrant Price was made, regardless of the date of delivery of the certificate
for the shares, except that, if the date of surrender and payment is a date when
the stock transfer books of the Company are closed, the Holder will be deemed to
have become the holder of such shares at the close of business in the next
succeeding date on which the stock transfer books are open.

                                       5
<PAGE>   6

         10. Lost, Stolen, Mutilated or Destroyed Warrant. Upon receipt of
evidence reasonably satisfactory to the Company of the loss, theft, mutilation
or destruction of this Warrant, and in case of loss, theft or destruction, upon
the agreement of the Holder to indemnify the Company, or in the case of
mutilation, upon surrender and cancellation of this Warrant, the Company will
issue a new Warrant of like denomination and tenor as the Warrant so lost,
stolen, mutilated or destroyed.

         11. Applicable Law. This Warrant shall be governed by and construed in
accordance with the internal laws of the State of Georgia, without regard to its
principles of conflicts of laws.

         12. No Assignment. This Warrant, and Holder's rights under this
Warrant, may be transferred, assigned or conveyed, in whole or in part, by
Holder to Permitted Transferees without the prior written consent of the
Company, in its sole discretion.

         13. Piggyback Registration. If the Company, at any time after the IPO,
proposes to file on its behalf or on behalf of any of its security holders a
registration statement under the 1933 Act on any form (other than a registration
statement on Form S-4 or S-8 or any successor form unless such forms are being
used in lieu of or as the functional equivalent of, registration rights) for any
class that is the same or similar to Shares, it will give written notice setting
forth the terms of the proposed offering and such other information as the
Holder may reasonably request to all holders of Shares at least thirty (30) days
before the initial filing with the Securities and Exchange Commission (the
"Commission") of such registration statement, and offer to include in such
filing such Shares as the Holder may request. Each Holder of any such Shares
desiring to have Shares registered under this Section 13 will advise the Company
in writing within fourteen (14) days after the date of receipt of such notice
from the Company, setting forth the amount of such Shares for which registration
is requested. Failure to give such notice shall be deemed a waiver of the rights
of the Holder under this Section 13 with respect to such proposed registration,
but not with respect to any subsequent registration. The Company will thereupon
include in such filing the number of Shares for which registration is so
requested, and will use its best reasonable efforts to effect registration under
the 1933 Act of such Shares.

         Notwithstanding the foregoing, if the managing underwriter or
underwriters, if any, of such offering determines that inclusion of all of the
Shares requested to be included exceeds the number which can be sold in such
offering without materially and adversely affecting the price of the shares sold
in the offering, then the amount of securities to be offered for the accounts of
Holder will be reduced pro rata (according to the Shares proposed to be
registered) to the extent necessary to reduce the total amount of securities to
be included in such offering to the amount recommended by such managing
underwriter or underwriters; provided, however, that if securities are being
offered for the account of other persons as well as the Company, then with
respect to the Shares intended to be offered by Holder, Shares shall be
allocated among such other persons and Holder pro rata based on the number of
shares for which registration was requested.

         14. Registration Procedures. In connection with any registration of
Shares hereunder, the Company shall, as soon as reasonably practicable:

                                       6
<PAGE>   7

                  (a)      prepare and file with the Commission a registration
statement with respect to such Shares and use its best reasonable efforts to
cause such registration statement to become and remain effective until the
earlier of such time as all Shares subject to such registration statement have
been disposed of or the expiration of one hundred eighty (180) days;

                  (b)      prepare and file with the Commission such amendments
and supplements to such registration statement and the prospectus used in
connection therewith as may be necessary to keep such registration statement
effective and to comply with the provisions of the 1933 Act with respect to the
sale or other disposition of all Shares covered by such registration statement
until the earlier of such time as all of such Shares have been disposed of or
the expiration of one hundred eighty (180) days; provided, however, that the
Company shall not be required to file, cause to become effective or maintain the
effectiveness of any registration statement that contemplates a distribution of
securities on a delayed or continuous basis pursuant to Rule 415 under the 1933
Act;

                  (c)      furnish to each Holder such number of copies of the
registration statement and prospectus (including, without limitation, a
preliminary prospectus) in conformity with the requirements of the 1933 Act (in
each case including all exhibits) and each amendment or supplement thereto,
together with such other documents as any Holder may reasonably request;

                  (d)      use its best reasonable efforts to register or
qualify the Shares covered by such registration statement under such other
securities or blue sky laws of such jurisdictions within the United States and
its territories and possessions as each Holder reasonably requests, and do such
other acts and things as may be reasonably required of it to enable such holder
to consummate the disposition in such jurisdiction of the securities covered by
such registration statement;

                  (e)      otherwise use its best reasonable efforts to comply
with all applicable rules and regulations of the Commission, and make available
to its securities holders, as soon as practicable, an earnings statement
covering the period of at least twelve months beginning with the first month
after the effective date of such registration statement, which earnings
statement will satisfy the provisions of Section 11(a) of the 1933 Act;

                  (f)      provide and cause to be maintained a transfer agent
and registrar for Shares covered by such registration statement from and after a
date not later than the effective date of such registration statement;

                  (g)      if requested by the underwriters for any underwritten
offering or Shares on behalf of a Holder of Shares pursuant to a registration
requested under Section 13, the Company will enter into an underwriting
agreement with such underwriters for such offering, such agreement to contain
such representations and warranties by the Company and such other terms and
provisions as are customarily contained in underwriting agreements with respect
to secondary distributions, including, without limitation, provisions with
respect to indemnities and contribution as are reasonably satisfactory to such
underwriters and the Holder; the Holder on whose behalf Shares are to be
distributed by such underwriters will be parties to any such underwriting
agreement and the representations and warranties by, and the other agreements on

                                       7
<PAGE>   8

the part of, the Company to and for the benefit of such underwriters, will also
be made to and for the benefit of such Holder of Shares; and no Holder of Shares
will be required by the Company to make any representations or warranties to or
agreements with the Company or the underwriters other than reasonable and
customary representations, warranties, or agreements regarding such Holder, such
Holder's Shares, such Holder's intended method or methods of disposition, and
any other representation required by law;

                  (h)      request, at the written request of any Holder, on the
date that such Shares are delivered to the underwriters for sale pursuant to
such registration, or, if such Shares are not being sold through underwriters,
on the date that the registration statement with respect to such Shares becomes
effective, (i) an opinion in form and substance reasonably satisfactory to such
Holder, and addressing matters customarily addressed in underwritten public
offerings, of the counsel representing the Company for the purposes of such
registration (who will not be an employee of the Company and who will be
reasonably satisfactory to such Holder), addressed to the underwriters, if any,
and to the selling Holder; and (ii) a letter (the "comfort letter") in form and
substance reasonably satisfactory to such Holder, from the independent certified
public accountants of the Company, addressed to the underwriters, if any, and to
the selling Holder making such request (and, if such accountants refuse to
deliver the comfort letter to such Holder, then the Company will request that
the comfort letter will be addressed to the Company and accompanied by a letter
from such accountants addressed to such Holder stating that they may rely on the
comfort letter addressed to the Company); and

                  (i)      during the period when the registration statement is
required to be effective, notify each selling Holder of the happening of any
event as a result of which the prospectus included in the registration statement
contains an untrue statement of a material fact or omits to state any material
fact required to be stated therein or necessary to make the statements therein
not misleading, and prepare a supplement or amendment to such prospectus so
that, as thereafter delivered to the purchasers of such Shares, such prospectus
will not contain an untrue statement of a material fact or omit to state any
material fact required to be stated therein or necessary to make the statements
therein not misleading.

                  (j)      the Company's obligations under Section 13 above with
respect to each Holder of Shares are expressly conditioned upon (1) the Holder's
furnishing to the Company in writing such information concerning the Holder and
the terms of the Holder's proposed offering as the Company shall reasonably
request for inclusion in the registration statement, (2) if the offering is
underwritten and the underwriter so requests, the Holder's execution of an
underwriting agreement in a form reasonably proposed by the underwriters, and
(3) the execution by the Holder of a lock-up letter whereby they agree to
refrain from trading in securities of the Company for a period not to exceed 180
days, if requested by the underwriter or the Company.

                                       8
<PAGE>   9

         15. Rule 144 and Rule 144A Availability. At all times following the
completion of an IPO, the Company will take such action as the Holder may
reasonably request, all to the extent required from time to time to enable such
Holder to sell Shares without registration pursuant to and in accordance with
(a) Rule 144 or Rule 144A under the 1933 Act, as such Rule may be amended from
time to time, or (b) any similar rule or regulation adopted by the Commission.
Upon the request of any Holder of Shares, the Company will deliver to such
Holder a written statement as to whether it has complied with such requirements.

         16. Rule 144A Information. The Company agrees that, upon the request of
any Holder or any prospective purchaser of the Warrant or the Shares designated
by a Holder, the Company will promptly provide (but in any case within fifteen
(15) days of a request) to such Holder or potential purchaser, the following
information:

                  (a)      a brief statement of the nature of the business of
         the Company and any subsidiaries and the products and services they
         offer;

                  (b)      the most recent consolidated balance sheets and
         profit and losses and retained earnings statements, and similar
         financial statements of the Company for such part of the two preceding
         fiscal years prior to such request as the Company has been in operation
         (such financial information will be audited, to the extent reasonably
         available); and

                  (c)      such other information about the Company, its
         subsidiaries and their business, financial condition, and results of
         operations as the requesting Holder or purchaser of such Warrant
         reasonably requests in order to comply with Rule 144A, as amended, and
         any of the provisions of the federal and state securities laws.

The Company hereby represents and warrants to any such requesting Holder and any
prospective purchaser of the Warrant or Shares from such Holder that the
information provided by the Company pursuant to this Section 16 will not contain
any untrue statement of a material fact or omit to state a material fact
necessary in order to make the statements made, in light of the circumstances
under which they were made, not misleading.

         17. Listing on Securities Exchange. If the Company lists its Common
Stock on any securities exchange or on the National Association of Securities
Dealers, Inc. Automated Quotation System or similar system, it will, at its
expense, list thereon, maintain and, when necessary, increase such listing of
all Shares.

         18. Indemnification.

                  (i)      Indemnification by the Company. In addition to any
other rights or remedies to which the Holder may be entitled, the Company agrees
to and will indemnify and hold harmless the Holder and its Affiliates and their
respective successors, assigns, officers, directors, employees, attorneys, and
agents (individually and collectively, an "Indemnified Party") from and against
any and all losses, claims, obligations, liabilities, deficiencies, diminutions
in value, penalties, causes of action, damages, out-of-pocket costs, reasonable
attorneys' fees, and expenses (including, without limitation, costs and expenses
of investigation

                                       9
<PAGE>   10

and defense, attorneys' fees and expenses) (collectively "Losses") including,
without limitation, those arising out of the sole, comparative or contributory
negligence of any Indemnified Party, that the Indemnified Party may suffer,
incur, or be responsible for, arising or resulting from any registration of the
Shares including liabilities arising from any untrue or alleged untrue statement
of a material fact contained in any registration statement, prospectus or
preliminary prospectus or any amendment thereof or supplement thereto or any
omission or alleged omission of a material fact required to be stated therein or
necessary to make the statements therein not misleading, except insofar as the
same are caused by or contained in any information furnished in writing to the
Company by the Holder expressly for use therein or by the Holder's failure to
deliver a copy of the registration statement or prospectus or any amendments or
supplements thereto after the Company has furnished the Holder with a sufficient
number of copies of the same The foregoing indemnification includes any such
claims, actions, damages, costs and expenses incurred by reason of the sole,
comparative or contributory negligence of the person to be indemnified, but
excludes any of the same incurred by reason of such person's gross negligence or
willful misconduct as determined by a final and nonappealable judgment of a
court of competent jurisdiction.

                  (i)      Indemnification by Holder of Shares. In connection
with any Registration Statement in which a Holder of Shares is participating,
such Holder of Shares will furnish to the Company in writing such information as
the Company reasonably requests for use in connection with any Registration
Statement or Prospectus and will severally indemnify, to the fullest extent
permitted by law, the Company, its directors and officers, agents and employees,
each person who controls the Company (within the meaning of Section 15 of the
Securities Act and Section 20 of the Exchange Act), and the directors, officers,
agents or employees of such controlling persons, from and against all Losses
arising out of or based upon any untrue statement of a material fact contained
in any Registration Statement, Prospectus or preliminary prospectus or arising
out of or based upon any omission of a material fact required to be stated
therein or necessary to make the statements therein not misleading, to the
extent, but only to the extent, that such untrue statement or omission is
finally judicially determined to have been contained in any information so
furnished in writing by such holder to the Company expressly for use in such
Registration Statement or Prospectus and was relied upon by the Company in the
preparation of such Registration Statement, Prospectus or preliminary
prospectus. In no event will the liability of any selling Holder of Shares
hereunder be greater in amount than the dollar amount of the proceeds (net of
payment of all expenses and underwriter's discounts and commissions) received by
such Holder upon the sale of the Shares giving rise to such indemnification
obligation.

                  (ii)     Conduct of Indemnification Proceedings. If any person
shall become entitled to indemnity hereunder (an "indemnified party"), such
indemnified party shall give prompt notice to the party from which such
indemnity is sought (the "indemnifying party") of any claim or of the
commencement of any action or proceeding with respect to which such indemnified
party seeks indemnification or contribution pursuant hereto; provided, however,
that the failure to so notify the indemnifying party will not relieve the
indemnifying party from any obligation or liability except to the extent that
the indemnifying party has been prejudiced materially by such failure. All fees
and expenses (including any fees and expenses incurred in connection with
investigating or preparing to defend such action or proceeding) will be paid to
the indemnified party, as incurred, within five calendar days of written notice
thereof to the

                                       10
<PAGE>   11

indemnifying party (regardless of whether it is ultimately determined that an
indemnified party is not entitled to indemnification hereunder). The
indemnifying party will not consent to entry of any judgment or enter into any
settlement or otherwise seek to terminate any action or proceeding in which any
indemnified party is or could be a party and as to which indemnification or
contribution could be sought by such indemnified party under this Section 18,
unless such judgment, settlement or other termination includes as an
unconditional term thereof the giving by the claimant or plaintiff to such
indemnified party of a release, in form and substance satisfactory to the
indemnified party, from all liability in respect of such claim or litigation for
which such indemnified party would be entitled to indemnification hereunder.

                                       11
<PAGE>   12

         IN WITNESS WHEREOF, the Company's duly authorized officer has executed
this Warrant as of May 17, 2000.

                                             SYNQUEST, INC.

                                             By: /s/ Joe Trino
                                                --------------------------------
                                             Name: Joe Trino

                                             Title: Chief Executive Officer

                                       12

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