Document:

EX-10.11

																			
	  
 Confidential Materials omitted and
filed separately with the
 Securities and Exchange Commission. Double asterisks denote omissions.

 
	  		  	Exhibit 10.11

  

 COLLOCATION/INTERCONNECTION LICENSE 

ONE SUMMER STREET 
 ONE SUMMER COLLOCATION, LLC, 
 a Delaware Limited Liability Company

 as Licensor, 
 and 
 THE ENDURANCE INTERNATIONAL GROUP, INC., 

a Delaware Corporation 
 as Licensee 

 TABLE OF CONTENTS 

 

					
	 	  	Page	 
		
	 SECTION 1 PREMISES, BUILDING AND COMMON AREAS
	  	 	1	  
		
	 SECTION 2 LICENSE TERM
	  	 	1	  
		
	 SECTION 3 FEES AND CHARGES
	  	 	1	  
		
	 SECTION 4 SERVICES AND HVAC
	  	 	2	  
		
	 SECTION 5 INSURANCE
	  	 	3	  
		
	 SECTION 6 NONWAIVER
	  	 	4	  
		
	 SECTION 7 ASSIGNMENT AND TRANSFERS
	  	 	4	  
		
	 SECTION 8 ESTOPPEL CERTIFICATES
	  	 	4	  
		
	 SECTION 9 SUBORDINATION
	  	 	4	  
		
	 SECTION 10 DEFAULTS; REMEDIES
	  	 	5	  
		
	 SECTION 11 LATE PAYMENTS
	  	 	5	  
		
	 SECTION 12 MISCELLANEOUS PROVISIONS
	  	 	6	  

 LIST OF EXHIBITS 
 Exhibit A: OUTLINE OF PREMISES 
 Exhibit B: NOTICE OF LICENSE TERM DATES 

Exhibit C: INTERCONNECTION FACILITY SERVICE LEVELS 
 Exhibit D: RULES AND REGULATIONS 
 Exhibit E: FORM OF LICENSEE’S ESTOPPEL CERTIFICATE

 Exhibit F: LIST OF LICENSEE’S EQUIPMENT 

 

 ONE SUMMER STREET 

COLLOCATION/INTERCONNECTION LICENSE 
 This Collocation/Interconnection License (the “License”), dated as of the date set forth in Item 1 of the Summary of Basic License Information (the
“Summary”), below, is made by and between ONE SUMMER COLLOCATION, LLC, a Delaware Limited Liability Company (“Licensor”), and THE ENDURANCE INTERNATIONAL GROUP, INC., a Delaware Corporation
(“License”). 
 SUMMARY OF BASIC LICENSE INFORMATION 

 

							
	ITEM	    	TERMS OF LICENSE	  	DESCRIPTION
			
	1.	    	Date:	  	February 2, 2012 (the “Effective Date”)
			
	2.	    	 Premises 

(Section 1):
	  	
				
		    	2.1 	  	Building:	  	Approximately 392,000 rentable square feet located at One Summer Street, Boston, Massachusetts 02110.
				
		    	2.2 	  	Premises:	  	Approximately 1,173 square feet of Space in Suite 760 of the Building designed to accommodate up to [**] Licensee supplied [**] cabinets, as more particularly shown on Exhibit
A attached to the License.
			
	3.	    	 License Term 

(Section 2):
	  	
				
		    	3.1 	  	Length of Term:	  	Six (6) years and no (0) months.
				
		    	3.2 	  	 License Commencement

Date:
	  	Upon the completion of Licensor’s Work with respect to the initial [**] cabinets.
				
		    	3.3	  	License Expiration Date:	  	The date immediately preceding the six (6) year anniversary of the License Commencement Date.
			
	4.	    	 Summary of Fees 
 (Section 3):
	  	
				
		    	4.1 	  	Base Fees	  	$[**] ($[**] per each of [**] phased deliveries) monthly with [**]% [**] escalations commencing June 30, 2013, and [**]. The first month fee payment is due upon execution of this
License.
				
		    	4.2 	  	Cross-Connection Fees	  	$[**] monthly per Fiber cross-connection (with one-time $[**] cabling charge per cross-connection), $[**] monthly for each coax cross-connection (with a one-time $[**] cabling
charge), $[**] monthly for each copper or Ethernet cross connection (with a one-time $[**] cabling fee), $[**] monthly per [**] with capacity of up to [**] ports – installation fee varies based on requirement (reduces monthly charges for Fiber
cross-connections to $[**], with one-time cabling charge of $[**] per cross-connect).
				
		    	4.3 	  	Utility Fee:	  	Power shall be [**] to Licensor.
				
		    	4.4 	  	Non-Recurring Set-Up Fees:	  	$[**] ($[**] per each of the three phased deliveries). The Set-Up Fee relating to the first phased delivery is due upon execution of this License. The Set-Up Fees relating to the
second and third phased deliveries are due [**] days prior to the applicable phase delivery date.
				
		    	4.5 	  	Fee Commencement Date:	  	For the fees associated with the initial space for [**] cabinets, the Fee Commencement Date shall be the same as the License Commencement Date Referenced in Summary Section 3.2
above. For the fees associated with the subsequent spaces for [**] cabinets each, the Fee Commencement Date shall be the date upon which Licensor’s Work for such space is completed and Licensee is given notice that the space is available for
Licensee’s use.
			
	5.	    	Manner and Location of Payment:	  	Payment of the Fees (as defined in Section 3 of this License) or any component thereof shall be made from time to time by Licensee to Licensor by (a) wire transfer of
immediately available funds into [**], (b) check 

  
 - i -

							
			
		    		  	sent by regular mail to [**], (c) check sent by overnight delivery to [**], or (d) as otherwise designated by [**] from time to time upon written notice to the Licensee. Until the
Licensee receives written notice from the [**] that the [**] has been terminated, neither the Licensor nor the Licensee (or both of them) may amend this Item 5 in any respect without the prior written consent of the [**].
			
	6.	    	Security Deposit:	  	N/A
			
	7.	    	 Address of Licensee: 
 (Section 13.9):
	  	 Attention:
 Hari Ravichandran,
CEO
 The Endurance International Group, Inc.
 70 Blanchard Rd.
 Burlington, MA 01803 

harir@maileig.com 
 Phone:
781-852-3270
 Fas: 781-852-2915
  

with a copy to:
  
 David C. Bryson, Esq.
 Executive Vice President & General Counsel

The Endurance International Group, Inc.
 70
Blanchard Rd.
 Burlington, MA 01803 
 dbryson@maileig.com 
 Phone: 781-852-3209

Fax: 781-998-8277

			
	8.	    	 Address of Licensor: 
 (Section 13.9)
	  	 Jeffrey D. Markley

Manager
 One Summer Collocation, LLC

One Summer Street
 Boston, Massachusetts
02110
  
 with a copy to:

 
 Devon S. Cutchins
 General Counsel
 Markley Group
 633 West 5th
Street, 26th Floor

Los Angeles, CA 90071
 Phone:
213-622-3000
 Fax: [**]

			
	9.	    	Broker(s)	  	N/A

  
 - ii -

 SECTION 1 

PREMISES, BUILDING AND COMMON AREAS 
 1.1. Premises, Building and Common Areas. 
 1.1.1 The
Premises. Licensor hereby licenses to Licensee and Licensee hereby licenses from Licensor the space as set forth in Item 2.2 of the Summary of the Basic License information (“Summary”) and outlined in Exhibit
A attached hereto (the “Premises”). The parties hereto agree that the license of the Premises is upon and subject to the terms, covenants and conditions herein set forth. The parties hereto hereby acknowledge that the purpose of
Exhibit A is to show the approximate location of the Premises in the “Building” as that term is defined in Item 2.1 of the Summary, and such Exhibit is not meant to constitute an agreement, representation or
warranty as to the construction of the Premises. The taking of possession of the Premises by Licensee shall conclusively establish that the Premises and the Building were at such time in good and sanitary order, condition and repair. 

1.1.2 Access. Licensor agrees that, subject to Licensor’s reasonable rules and regulations, and access control systems and
procedures, and the terms of this License, Licensee shall have access to the Premises, and Common Areas on the floor in which the Premises are located, 24 hours a day, 365 days a year during the License Term. 

1.1.3 Licensor’s Work. Licensor will construct a cage in suite 760 around the Premises in accordance with the dimensions
contained on Exhibit A hereto, utilizing [**]. Initially, the Premises shall be sufficient to house [**] Licensee supplied [**] cabinets as shown on Exhibit A hereto. The Premises shall be expanded to include the additional space to house an
additional [**] Licensee supplied [**] cabinets on the date that is [**] months after the License Commencement Date as shown on Exhibit A hereto. The Premises shall be expanded to include the additional space to house an additional [**]
Licensee supplied [**] cabinets on the date that is [**] months after the License Commencement Date as shown on Exhibit A hereto. Licensee may request and Licensor shall provide earlier delivery of either of the subsequent space deliveries by
requesting such earlier delivery in writing to Licensor. Licensor will provide to the Premises [**] for power and communications distribution. Licensor will provide [**] circuits per cabinet to which Licensee shall connect its equipment in a [**]
configuration. Licensee shall identity receptacles to be installed by Licensor’s electrician at Licensee’s expense. Licensor will also provide sufficient cooling to maintain room temperature in the cool aisles in accordance with ASHRAE TC
9.9 standards, as identified in Exhibit G hereto, or as otherwise modified in the future by ASHRAE. 
 SECTION 2

 LICENSE TERM 
 2.1. License Term. The terms and provisions of this License shall be effective as of the dale of this License. The term of this License (the “License Term”) shall be as set
forth in Item 3.1 of the Summary, shall commence on the date set forth in Item 3.2 of the Summary (the “License Commencement Date”), and shall terminate on the date set forth in Item 3.3 of the
Summary (the “License Expiration Date”) unless this License is sooner terminated as hereinafter provided. For purposes of this License, the term “License Year” shall mean each consecutive twelve (12) month
period during the License Term: provided, however, that the last License Year shall end on the License Expiration Date, At any time during the License Term, Licensor may deliver to Licensee a notice in the form as set forth in Exhibit B,
attached hereto, as a confirmation only of the information set forth therein, which Licensee shall execute and return to Licensor within [**] business days after receipt thereof. Licensee acknowledges that the rights granted to Licensee hereunder do
not constitute a lease or easement of any portion of the Premises or Building, nor do they create a partnership or joint venture between Licensor and Licensee. Licensor hereby reserves the right to grant, renew or extend similar licenses to others.
Licensee shall have no right to hold over after the expiration of the Term of this License without Licensor’s consent. If Licensee holds over after the termination of this License such holdover shall be deemed to be upon all of the terms of
this License except that the amount of the License Fees (as defined in Section 3 below) shall be increased to an amount equal to [**] percent ([**]%) of the License Fees in effort immediately prior to the termination. If Licensee holds
over for more than [**] days, Licensee shall also pay to Licensor all damages actually sustained by Licensor resulting from retention of possession by Licensee in excess of the double License Fees set forth in the preceding sentence. 

SECTION 3 
 FEES AND CHARGES 
 Licensee shall pay, without prior notice or
demand, to Licensor or Licensor’s agent, base fees for the Premises (“Base Fees”) and all such other recurring fees, payable in monthly installments as set forth in Item 4 of the Summary, or such other fees payable
upon such terms as otherwise set forth in this License (collectively and individually, as the context may require, the “License Fees”) in advance on or before the first day of each and every calendar month during the License Term,
without any setoff or deduction whatsoever. Licensee hereby acknowledges and agrees that Licensee shall pay the License Fees in the manner, and to the location, set forth in Item 5 of the Summary or to such other location as the [**] may
designate in writing from time to time. Until Licensee receives written notice from the [**] that the [**] has been terminated, Licensor may not, without the prior written consent of the [**], designate any other location for the payment of License
Fees or amend Item 5 of the Summary un any respect without the prior written consent of the [**]. The Base Fee for the first full month of the License Term, along with the first phase installment of the Set-Up Fees shall be due at the
time of Licensee’s execution of this License. 
 3.1. Base Fees. Base Fees are subject to [**]% escalations
on [**] of the License Commencement Date. 
  

					
	 	  	 Monthly Base Fee
(Item 4.1 in
Summary)
	  	 Set-Up Fee
(Item 4.3 in Summary)

	 Approximately 1,173 square feet of caged space designed to accommodate up to [**] Licensee supplied
[**] cabinets as set forth in Exhibit A hereto
	  	$[**] ($[**]per each of
[**] phased deliveries as set forth in
Exhibit A hereto)	  	$[**] per each of three
phased deliveries as set forth in
Exhibit A hereto

  
 1 

 3.2. Utility Fee. Power shall be [**] to Licensor. Once
Licensee receives a statement for its power charges, such Power Fees shall be due on the 1st day of the following month. In maintaining a [**] configuration, Licensee may not exceed a combined total power load of [**] from any [**] circuits at any time. If Licensee exceeds a total of [**] from
any [**] circuits Licensor will give notice to Licensee that is has exceeded its power limitations. If Licensee does not reduce its power load to conform to [**] configuration limitations within [**] days after notice from Licensor, Licensee will
pay an Overage Penalty of $[**] to Licensor for each [**] and for each [**] circuits that exceeds the maximum load. 
 3.3.
Cross-Connection Fees (Item 4.2 in Summary). All Cross-Connection Fees are subject to [**]% escalations on [**] of the License Commencement Date. 
  

					
	 Connection Type
	  	
Monthly Fee (per connection)
	  	 Set-Up Fee

	 Fiber Cross Connects
	  	$[**] per cross connect	  	$[**] Cabling Fee per cross-connect
			
	 Coax Cross Connects
	  	$[**] per cross connect	  	S[**] Cabling Fee per cross-connect
			
	 Copper and Ethernet

Cross Connects
	  	$[**] per cross connect	  	$[**] Cabling Fee per cross-connect
			
	 [**]
	  	$[**] (reduces monthly charge for fiber cross-connects to $[**])	  	$[**] Set-Up Fee for installation of dedicated
[**] in Building CCR
			
	 Disconnects
Fiber/Coax
	  		  	NCR equal to [**] cross-connect fee

 3.4. Fiber and Conduit Fees. Should Licensee require that conduit and fiber be run from the
interconnection facility through any of the fiber entries in the building and to the exterior of the building in order to bring into the Building dark fiber or the fiber of any third party provider not previously in the Building, additional Building
fiber and conduit fees shall apply. 
 3.5. Additional Technician Time. Technician time required to set up
services is included in the “Set-Up Fees” listed above. Licensor shall provide remote hands and non-subscription technical services from time to time as requested by Licensee without any additional fees or charges. 

SECTION 4 
 SERVICES AND HVAC 
 4.1. Standard License Services.
Licensor and Licensee shall provide the following services to the Premises. 
 4.1.1 Licensor shall connect, at Licensee’s
expense, Licensee’s equipment in the Licensed Facilities to termination points on the cable distribution system within the Building’s Cross Connect Room (the “CCR”), designated by Licensor. Licensor shall provide the services as
specified in Exhibit C, Service Levels, provided that in the event of any conflict between the terms of this License and the Service Levels specified in Exhibit C, the provisions of this License shall prevail. Licensee shall not
conduct any cross-connections with other tenants or licensees of the building outside of the CCR. Licensee shall comply with the Rules and Regulations as specified in Exhibit D. Licensor will monitor security, environment, power and other
conditions in the Licensed Facilities. 
 4.1.2 Licensee may, by written notice to Licensor, request that an interconnection be
made between Licensee and any other licensee or tenant of the Building within the interconnection facilities located in the Building. Licensee’s notice shall describe in adequate detail the type of connection to be made and shall be accompanied
by a written agreement with the other licensee or tenant remitting such interconnection and authorizing Licensor to make such interconnection. Subject to the terms of the Interconnection Facility Service Levels, a copy of which is attached hereto as
Exhibit C, within [**] business days after receiving such request, Licensor shall cause the desired interconnection to be established. By making the request, Licensee agrees to pay the fees as set forth in Section 3 above for each such
interconnection. 
 4.1.3 Amendments to Services Provided. Licensee may request changes to the services to be provided
pursuant to Section 3 and/or Section 4.1.2 above by submitting a written request to Licensor. All change requests should specify the date upon which the changes should be made. The monthly charge for all services shall be prorated for the
number of days remaining in the month at the time that the change was made and the prorated amount shall be applied to the invoice for the following month. 
 4.1.4 Power. Licensor shall provide access to power pursuant to Section 1.1.3. Licensee shall identify receptacles to be installed by Licensor’s electrician at Licensee’s sole cost
and expense. Licensee is required to maintain the [**] configuration at all times and Licensor has the right to shut down one side of the power service at any time for maintenance or any other reason. Licensor shall have no liability to Licensee for
any damages resulting from Licensee’s failure to maintain a [**] configuration. The cost of power utilized by Licensee will be [**] by Licensor. 
 4.1.5 HVAC. Heating, ventilation and air conditioning (“HVAC”) service in the Premises, will be provided by Licensor, (collectively, “HVAC Equipment”), which shall
be subject to the direct control of Licensor The collocation facilities are designed with hot and cold aisles to optimize cooling. In the event that Licensee installs its equipment in a manner that does not comply with the hot and cold aisle design,
and fails to reconfigure following reasonable written notice period and opportunity to cure, Licensor will be relieved of its obligations to maintain allowable ASHRAE standards within the room. Licensor may require Licensee to reconfigure its
equipment to conform to the hot and cold aisle design at any time following reasonable written notice period. 
 4.2.
Emergency Generator. Licensor has installed for the benefit of the Licensees of the Building an emergency generator plant (the “Building Emergency Generators”) in the Building which is in service as of the execution of
this License. Licensee’s use of such emergency power shall be in accordance with such rules and regulations and as may be established by Licensor from time to time. 

  
 2 

 4.3. Interruption of Use. Subject to Section 4.4 below, Licensee agrees
that Licensor shall not be liable for damages, by abatement of Fees or otherwise, for failure to furnish or delay in furnishing any service, or for any diminution or interruption in the quality or quantity thereof, when such failure or delay or
diminution is occasioned, in whole or in part, by repairs, replacements, or improvements, by any strike, lockout or other labor trouble, by inability to secure electricity, gas, water, or other fuel at the Building after commercially reasonable
effort to do so, by any accident, riot or other dangerous conditions, emergencies, or casualty whatsoever, by act or default of Licensee or other parties, or by any other cause beyond Licensor’s reasonable control; and such failures or delays
or diminution shall never be deemed to constitute an eviction or disturbance of Licensee’s use and possession of the Premises or relieve Licensee from paying Fees or performing any of its obligations under this License. Furthermore, Licensor
shall not be liable under any circumstances for a loss of, or injury to, property or for injury to, or interference with, Licensee’s business, including, without limitation, loss of profits, however occurring, through or in connection with or
incidental to a failure to furnish any of the services or utilities as set forth in this Section 4 or elsewhere in this License. As a material inducement to Licensor’s entry into this License, Licensee waives and releases any rights
it may have to make repairs at Licensor’s expense under Massachusetts Law and under any similar Laws now or hereafter in effect. 
 4.4. Service Level Guarantee. Licensor guarantees that it will maintain the following minimum service levels (the “Service Levels”) with respect to Power and Environmentals:

 4.4.1 Power. Licensor warrants that the entire quantity of Licensee’s purchased power as set forth herein will be
delivered [**]% of the time, including during any period of scheduled maintenance. Any separate and distinct power outage to both [**] power lasting longer than [**] seconds shall result in a service credit to be applied to Licensee’s next rent
payment, equal to [**]. In the event that there are [**] power outages lasting longer than [**] hours during the Term, Licensee may terminate this License upon thirty (30) days written notice to Licensor. No service credit shall be given if an
outage is the result of Licensee’s failure to maintain a [**] configuration. 
 4.4.2 Environmentals. Licensor will
ensure that the temperature of open space in the Collocation Room will remain within the allowable temperature and humidity ASHRAE standards pursuant to TC9.9, as described in Exhibit G hereto, or as subsequently modified by ASHRAE. If the
temperature or humidity of the open space in the Collocation Room exceeds these parameters, the Licensee shall receive a credit to be applied to Licensee’s next monthly payment equal to [**] for each separate and distinct variance. In the event
that temperature or humidity of the open space in the Collocation Room exceeds these parameters for longer than [**] hours on [**] occasions during the Term as a result of a power outage, Licensee may terminate this License upon thirty
(30) days written notice to Licensor. In the event of an outage of both power and environmentals, Licensee shall receive a credit for either the power outage or the environmental variance, but not for both. 

SECTION 5 
 INSURANCE 
 5.1. Indemnification and Waiver. Licensee
hereby assumes all risk of damage to property or injury to persons in, upon or about the Premises from any cause whatsoever and agrees that Licensor, its partners, subpartners and their respective officers, agents, employees and independent
contractors (collectively, “Licensor Parties”) shall not be liable for, and are hereby released from any responsibility for, any damage either to person or property or resulting from the loss of use thereof, which damage is
sustained by Licensee or by other persons claiming through Licensee. Licensee shall indemnify, defend, protect, and hold harmless the Licensor Parties from and against any and all Claims incurred in connection with or arising from: (i) any
cause in, on or about the Premises (excepting only causes arising within the walls of the Premises or pipes under the control of the Licensor); (ii) any acts, omissions or negligence of Licensee or of any person claiming by, through or under
License, or of any of Licensee’s Customers, the contractors, agents, employees, invitees and/or licensees of Licensee or any such person, in, on or about the Building (including, without limitation, any Claims relating to the installation,
placement, removal or financing of any Alterations, improvements, fixtures, conduit, equipment and/or appurtenances in, on or about the Premises and Building); and/or (iii) any breach by Licensee of the terms of this License. Licensee’s
agreement to indemnify Licensor pursuant to this Section 5.1 is not intended and shall not relieve any insurance carrier of its obligations under policies required to be carried by Licensee pursuant to the provisions of this License, to
the extent such policies cover the matters subject to Licensee’s indemnification obligations. 
 5.2. Licensee’s
Compliance With Licensor’s Fire and Casualty Insurance. Licensee shall, at Licensee’s expense, comply with all insurance company requirements pertaining to the use of the Premises and Building. Licensee, at Licensee’s expense,
shall comply with all rules, orders, regulations or requirements of the American Insurance Association (formerly the National Board of Fire Underwriters) and with any similar body. 

5.3. Licensee’s Insurance. Licensee shall maintain Commercial General Liability Insurance covering the insured against
claims of bodily injury, personal injury and property damage (including loss of use thereof) arising out of Licensee’s operations (and the operations of any Customers of Licensee), and contractual liabilities (covering the performance by
Licensee of its indemnity agreements), the aggregate insured limits of which shall be [**] dollars, at all times following the date (the ‘”Insurance Start Date”) which is the date of Licensee’s entry into the Premises to
perform any work or commence business operations therein, Each policy obtained by Licensee shall include the following entities as additional insureds thereunder: Markley One Summer Street, LLP, Markley Boston, LLC and One Summer Collocation, LLC.

 5.4. Subrogation. Licensor and Licensee agree to endeavor to have their perspective insurance companies issuing
property damage insurance with respect to the Building and Premises waive any rights of subrogation that such companies may have against Licensor or Licensee, as the case may be. Anything in this License to the contrary notwithstanding, Licensor and
Licensee hereby waive and release each other of and from any and all Claims of each party for any loss or damage that may occur to the Premises, Building and/or the personal property of each party within the Building, but only to the extent the
releasing party’s loss or damage is covered under casualty insurance policies in effect at the time of such loss or damage or would have been covered by the casualty insurance required to be carried under this Section 5 had the
releasing party complied with its applicable insurance obligations under this Section 5. Each party agrees to 

  
 3 

 
promptly give to its respective insurance company which has issued policies of insurance covering any risk of direct physical loss, written notice of the terms of the mutual waivers contained in
this Section 5, and to have such insurance policies properly endorsed, if necessary, to prevent the invalidation of said insurance coverage by reason of said waivers. 

SECTION 6 
 NONWAIVER 
 No provision of this License shall be deemed waived by
either party hereto unless expressly waived in a writing signed thereby. The waiver by either party hereto of any breach of any term, covenant or condition herein contained shall not be deemed to be a waiver of any subsequent breach of same or any
other term, covenant or condition herein contained. The subsequent acceptance of Fees hereunder by Licensor shall not be deemed to be a waiver of any preceding breach by Licensee of any term, covenant or condition of this License, other than the
failure of Licensee to pay the particular Fees so accepted, regardless of Licensor’s knowledge of such preceding breach at the time of acceptance of such Fees. 
 SECTION 7 
 ASSIGNMENT AND TRANSFERS 

Licensee shall not, without the prior written consent of Licensor, assign, mortgage, pledge, hypothecate, encumber, or permit any lien to
attach to, or otherwise transfer, this License or any interest hereunder, permit any assignment, or other transfer of this License or any interest hereunder by operation of law, sublet the Premises or any part thereof, or enter into any license, or
concession agreements or otherwise permit the occupancy or use of the Premises or any part thereof by any persons other than Licensee and its employees and contractors (all of the foregoing are hereinafter sometimes referred to collectively as
“Transfers” and any person to whom any Transfer is made or sought to be made is hereinafter sometimes referred to as a “Transferee”), provided that to the extent required by lender to Licensee, Licensee shall be
permitted to grant a security interest or other lien to Licensee’s lender as security for obligations owed to such lender by Licensee. 
 7.1. Licensor’s Consent. Licensor may withhold consent for any reason whatsoever at Licensor’s sole discretion. 

SECTION 8 
 SURRENDER OF PREMISES 
 8.1. Surrender of Premises. No
act or thing done by Licensor or any agent or employee of Licensor during the License Term shall be deemed to constitute an acceptance by Licensor of a surrender of the Premises unless such intent is specifically acknowledged in writing by Licensor.

 8.2. Removal of Licensee Property by Licensee. Upon the expiration of the License Term, or upon any earlier
termination of this License, Licensee shall, subject to the provisions of this Section 8, quit and surrender possession of the Premises to Licensor in as good order and condition as when Licensee took possession and as thereafter
improved by Licensor and/or Licensee. Upon such expiration or termination, Licensee shall not remove all or any of Licensee’s conduit lines, or connecting equipment. 
 SECTION 9 
 ESTOPPEL CERTIFICATES 

Within [**] days following a request in writing by Licensor, Licensee shall execute, acknowledge and deliver to Licensor an estoppel
certificate, which, as submitted by Licensor, shall be substantially in the form of Exhibit E, attached hereto (or such other form as may be required by the [**] or by ground lessor or purchaser of the Building, or any portion thereof),
indicating therein any exceptions thereto that may exist at that time, and shall also contain any other information reasonably requested by Licensor the [**]. Any such certificate may be relied upon by the [**] or any prospective ground lessor or
purchaser of all or any portion of the Building, Licensee shall execute and deliver whatever other instruments may be reasonably required for such purposes. Failure of Licensee to timely execute, acknowledge and deliver such estoppel certificate or
other instruments shall constitute an acceptance of the Premises and an acknowledgment by Licensee that statements included in the estoppel certificate are true and correct, without exception. 

SECTION 10 
 SUBORDINATION 
 10.1. Master Lease. Licensor and
Licensee acknowledge that Licensor is not currently the owner of the Building but is lessee of a Collocation Lease between Licensor, as lessee, and Markley Boston, LLC, which is a ground lessee of the entire Building pursuant to that certain Master
Lease between Licensor as lessee and Markley One Summer Street LLP as landlord and owner, and that Licensor’s and Licensee’s rights find obligations under this License are subject to the terms and conditions of the Collocation Lease and
Master Lease. 
 10.2. Subordination. Without the necessity of any additional document being executed by Licensee
for the purpose of effecting a subordination, this License shall be subject and subordinate at all times to ground or underlying leases, to the lien of the [**] now or hereafter placed on, against or affecting the Building, any equipment therein or
Licensor’s rights under this License, or to any ground or underlying lease; provided, however, that if the lessor or the [**] elects to have Licensee’s interest in this License be superior to any such instrument, then, by notice to
Licensee, this License shall be deemed superior, whether this License was executed before or after said instrument, provided further that notwithstanding any such subordination, Licensee shall be entitled to peaceful possession of the Premises and
to all of its rights under this License at all times during the License Term hereof so long us Licensee is not in default hereof as provided in Section 11 hereof. Notwithstanding the foregoing, Licensee covenants and agrees to execute and
deliver upon demand such further instruments evidencing such subordination or superiority of this License as may be required or requested by Licensor. 

  
 4 

 SECTION 11 

DEFAULTS: REMEDIES 
 11.1. Events of Default by Licensee. 
 11.1.1 Any failure by
Licensee to pay any Fee or any other undisputed charge required to be paid under this License, or any part thereof, when due unless such failure is cured within [**] business days after written notice to Licensee shall constitute a default of this
License by Licensee. 
 11.1.2 Except where a specific rime period is otherwise set forth for Licensee’s performance in
this License, in which event the failure to perform by Licensee within such time period shall be a default by Licensee under this Section 11 any failure by Licensee to observe or perform any other provision, covenant or condition of this
License to be observed or performed by Licensee where such failure continues for [**] days after written notice thereof from Licensor to Licensee shall constitute a default of this License by Licensee; provided that if the nature of such default is
such that the same cannot reasonably be cured within a [**] day period, Licensee shall not be deemed to be in default if it diligently commences such cure within such period and thereafter diligently proceeds to rectify and cure such default. The
notice periods provided above in this Section 11 are in lieu of, and not in addition to, any notice periods provided by any applicable Laws. 
 11.2. Remedies Upon Default. Upon the occurrence of any event of default by Licensee, Licensor shall have, in addition to any other remedies available to Licensor at law or in equity (all of
which remedies shall be distinct, separate and cumulative), the option to pursue any one or more of the following remedies, each and all of which shall be cumulative and nonexclusive, without any notice or demand whatsoever. 

11.2.1 Terminate this License, in which event Licensee shall immediately surrender the Premises to Licensor, and if Licensee fails to do
so, Licensor may, without prejudice to any other remedy which it may have for possession or arrearages in fees, enter upon and take possession of the Premises and expel or remove Licensee and any other person who may be occupying the Premises or any
part thereof, without being liable for prosecution or any claim or damages therefore. 
 11.2.2 Licensor shall at all times have
the rights and remedies, without prior demand or notice except as required by applicable Laws, to seek any declaratory, injunctive or other equitable relief, and specifically enforce this License, or restrain or enjoin a violation or breach of any
provision hereof. 
 11.3. Efforts to Re-License. No re-entry or repossession, repairs, maintenance, changes,
alterations and additions, re-licensing, appointment of a receiver to protect Licensor’s interests hereunder, or any other action or omission by Licensor shall be construed as an election by Licensor to terminate this License or Licensee’s
right to possession, or to accept a surrender of the Premises. 
 11.4. Default by Licensor. The occurrence of any
of the following shall constitute a default of this License by Licensor: 
 11.4.1 Events resulting in Licensee’s right to
terminate this License pursuant to Section 4.4; or 
 11.4.2 Any failure by Licensor to observe or perform any other
provision, covenant or condition of this License to be observed or performed by Licensor, which is material to Licensee’s use of the Premises, where such failure continues for [**] days after written notice thereof from Licensee to Licensor, in
which case Licensor shall have a right to terminate this License upon written notice to Licensor; provided that if the nature of such default is such that the same cannot reasonably be cured within a [**] day period, Licensor shall not be deemed to
be in default if it diligently commences such cure within such period and thereafter diligently proceeds to rectify and cure such default. 
 SECTION 12 
 LATE PAYMENTS 

12.1. Late Changes. If any installment of Fees or any other sum due from Licensee shall not be received by Licensor or
Licensor’s designee within [**] days after said amount is due, then Licensee shall pay to Licensor a late charge equal to [**] percent ([**]%) of the overdue amount plus any reasonable attorneys’ fees incurred by Licensor by reason of
Licensee’s failure to pay Fees and/or other charges when due hereunder. The late charge shall be in addition to all of Licensor’s other rights and remedies hereunder and shall not be construed as liquidated damages or as limiting
Licensor’s remedies. 
 12.2. Extremely Late Payments/Discharge of Cross-Connections. In addition to the Late
Charges described above, in the event that any Fees or other amounts owing hereunder are not paid within [**] days after the date they are due, and remain unpaid following [**] business days advance written notice and opportunity to cure, Licensor
may suspend any existing Licensee’s Cross-Connections, unplugging the connection but leaving the pathway in place. If, within [**] days after suspension, Licensee brings its account current and pays a Reconnect Fee of $[**] per
Cross-Connection, Licensor will re-establish Licensee’s Cross-Connections. In the event that Licensee does not bring its account current and pay the Reconnect Fee of $[**] per Cross-Connection within [**] days after suspension, Licensor may
remove the circuits applicable to Licensee’s Cross-Connections and Licensee will be responsible for any applicable disconnect charges under this License. After [**] days after suspension, in order to implement any Cross-Connections,
Licensee’s account must be current and Licensee must follow the procedure for implementing new Cross-Connections and pay any applicable connection fees. Licensee agrees that Licensor shall not be liable for any damages resulting from
disconnection of Licensee’s Cross-Connections in response to Licensee’s failure to pay any amounts owing for [**] days or more following such notice and cure period as described above.] 

  
 5 

 SECTION 13 

MISCELLANEOUS PROVISIONS 
 13.1. Modification of License. Should any current or prospective ground lessor for the Building or [**] require a modification of this License, which modification will not cause an increased
cost or expense to Licensee or in any other way materially and adversely change the rights and obligations of Licensee hereunder, then and in such event, Licensee agrees that this License may be so modified and agrees to execute whatever documents
are reasonably required therefor and to deliver the same to Licensor within [**] days following a request therefor. 
 13.2.
Transfer of Licensor’s Interest. Licensee acknowledges that Licensor has the right to transfer all or any portion of its interest in the Building and in this License, and Licensee agrees that in the event of any such transfer,
Licensor shall automatically be released from all liability under this License arising from and after the effective date of the transfer and Licensee agrees to look solely to such transferee for the performance of Licensor’s obligations
hereunder arising from and after the date of the transfer and such transferee shall be deemed to have fully assumed and be liable for all such future obligations of Licensor under this License, including the return of any Security Deposit, and
Licensee shall attorn to such transferee. Licensee further acknowledges that Licensor may assign its interest in this License to a mortgage lender as additional security and agrees that such an assignment shall not release Licensor from its
obligations hereunder and that Licensee shall continue to look to Licensor for the performance of its obligations hereunder. 

13.3. Partial Invalidity. If any term, provision or condition contained in this License shall, to any extent, be invalid or
unenforceable, the remainder of this License, or the application of such term, provision or condition shall not be affected thereby, and each and every other term, provision and condition of this License shall be valid and enforceable to the fullest
extent possible. 
 13.4. Licensor Exculpation. In no event shall Licensor or Licensee be liable for any indirect,
incidental, consequential, special, reliance or punitive damages, including without limitation damages for lost profits, advantage, savings or revenues of any kind and as an inducement for Licensor and Licensee to enter into this contract Licensor
and Licensee hereby expressly waive any right they may have to collect such damages against the other or any of party related thereto. 
 13.5. Entire Agreement. It is understood and acknowledged that there are no oral agreements between the parties hereto affecting this License and this License and the Exhibits hereto,
constitute the parties’ entire agreement with respect to the leasing of the Premises and supersedes and cancels any and all previous negotiations, arrangements, brochures, agreements and understandings, if any, between the parties hereto.

 13.6. Right to License. Licensor reserves the absolute right to effect such other tenancies in the Building as
Licensor in the exercise of its sole business judgment shall determine to best promote the interests of the Building. 
 13.7.
Force Majeure. Any prevention, delay or stoppage due to strikes, lockouts, labor disputes, acts of God, inability to obtain services, labor, or materials or reasonable substitutes therefor, governmental actions, civil commotions, fire
or other casualty, and other causes beyond the reasonable control of the party obligated to perform, except with respect to the obligations imposed with regard to Fees and other charges to be paid by Licensee pursuant to this License and except as
to Licensee’s obligations under this License (collectively, a “Force Majeure”), notwithstanding anything to the contrary contained in this License, shall excuse the performance of such party for a period equal to any such
prevention, delay or stoppage. 
 13.8. Waiver of Redemption by Licensee. Licensee hereby waives, for Licensee and
for all those claiming under Licensee, any and all rights now or hereafter existing to redeem by order or .judgment of any court or by any legal process or writ, Licensee’s right of occupancy of the Premises after any termination of this
License. 
 13.9. Notices. All notices, demands, statements, designations, approvals or other communications
(collectively, “Notices”) given or required to be given by either party to the other hereunder or by law shall be in writing, shall be (i) sent by United States certified or registered mail, postage prepaid, return receipt
requested (“Mail”), (ii) delivered by a nationally recognized overnight courier, or (iii) delivered personally. Any Notice shall be sent, transmitted, or delivered, as the case may be, to Licensee at the appropriate
address set forth in Item 7 of the Summary, or to such other place as Licensee may from time to time designate in a Notice to Licensor, or to Licensor at the appropriate address set forth in Item 8 of the Summary, or to such
other places as Licensor may from time to time designate in a Notice to Licensee. Any Notice will be deemed given upon the earlier of (A) three (3) days after the date it is posted if sent by Registered or Certified Mail, (B) the dale
the overnight courier delivery is made or attempted to be made, or (C) the date personal delivery is made. 
 13.10.
Confidentiality. Licensee acknowledges that the content of this License (and any related documents), any information pertaining to the design, layout, security or infrastructure of the Building, the identities of the tenants and
licensees in the Building and any financial information pertaining to the Building or the tenants and Licensees therein are “Confidential Information”. Licensee shall keep such Confidential Information strictly confidential and
shall not disclose such Confidential Information to any person or entity other than Licensee’s financial, legal and space planning consultants and the prospective transferees or assignees of Licensee. 

13.11. Licensee’s Equipment. Licensee shall notify Licensor in writing of all equipment to be installed in the
Premises. The notification should include the amperage rating of the equipment as well as the date of proposed install. Licensee’s initial installation will include the equipment described in Exhibit F. 

13.12. Authority. If Licensee is a corporation, trust, partnership or Limited Liability Company, each individual executing
this License on behalf of Licensee hereby represents and warrants that Licensee is a duly formed and existing entity qualified to do business in Massachusetts and that Licensee has full right and authority to execute and deliver this License and
that each person signing on behalf of Licensee is authorized to do so. 
 13.13. Attorneys’ Fees. In the that
either Licensor or Licensee should bring suit for the possession of the Premises, for the recovery of any sum due under this License, or because of the breach of any provision of this License or for any other relief against the other, then all costs
and expenses, including reasonable attorneys’ fees, incurred by the prevailing party therein shall be paid by the other 

  
 6 

 
party, which obligation on the part of the other party shall be deemed to have accrued on the date of the commencement of such action and shall be enforceable whether or not the action goes to
judgment. 
 13.14. Governing Law; WAIVER OF TRIAL BY JURY. This License shall be construed and enforced in
accordance with the laws of the Commonwealth of Massachusetts. IN ANY ACTION OR PROCEEDING ARISING HEREFROM, LICENSOR AND LICENSEE HEREBY CONSENT TO (i) THE JURISDICTION OF ANY COMPETENT COURT WITHIN THE COMMONWEALTH OF MASSACHUSETTS,
(ii) SERVICE OF PROCESS BY ANY MEANS AUTHORIZED BY MASSACHUSETTS LAWS, AND (iii) IN THE INTEREST OF SAVING TIME AND EXPENSE, TRIAL WITHOUT A JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM BROUGHT BY EITHER OF THE PARTIES HERETO AGAINST THE
OTHER OR THEIR SUCCESSORS IN RESPECT OF ANY MATTER ARISING OUT OF OR IN CONNECTION WITH THIS LICENSE, THE RELATIONSHIP OF LICENSOR AND LICENSEE, LICENSEE’S USE OR OCCUPANCY OF THE PREMISES, AND/OR ANY CLAIM FOR INJURY OR DAMAGE, OR ANY
EMERGENCY OR STATUTORY REMEDY. 
 13.15. Counterparts. This License may be executed in counterparts with the same
effect as if both parties hereto had executed the same document. Both counterparts shall be construed together and shall constitute a single license. 
 13.16. No Violation. Licensee hereby warrants and represents that neither its execution of nor performance under this License shall cause Licensee to be in violation of any agreement,
instrument, contract, Law, rule or regulation by which Licensee is bound, and Licensee shall protect, defend, indemnify and hold Licensor harmless from and against any and all Claims arising from Licensee’s breach of this warranty and
representation. 
 13.17. [**]. LICENSEE HEREBY ACKNOWLEDGES AND AGREES THAT THE [**] MAKES NO EXPRESS OR IMPLIED
WARRANTIES OR REPRESENTATIONS AS TO ANY MATTER WHATSOEVER, INCLUDING, WITHOUT LIMITATIONS, THE CONDITION OF THE EQUIPMENT PROVIDED BY LICENSOR TO LICENSEE, ITS MARKETABILITY OR ITS FITNESS FOR A PARTICULAR PURPOSE. LICENSEE FURTHER ACKNOWLEDGES AND
AGREES THAT, IN CONNECTION WITH ITS RIGHTS AND OBLIGATIONS UNDER THIS LICENSE, IT WILL COMPLY WITH ANY INSTRUCTIONS PROVIDED BY THE [**] IN ACCORDANCE WITH THE NOTICE PROVISIONS HEREOF. 

IN WITNESS WHEREOF, Licensor and Licensee have caused this License to be executed the day and date first above written. 

 

									
	“Licensor”:	 		 	“Licensee”:
			
	 ONE SUMMER COLLOCATION, LLC,

a Delaware Limited Liability Company
	 		 	 THE ENDURANCE INTERNATIONAL GROUP, INC.
 a Delaware Corporation

					
	By:	 	Jeffrey D. Markley	 		 	By:	 	Ron LaSalvia
	Name:	 	Jeffrey D. Markley	 		 	Name:	 	Ron LaSalvia
	Title:	 	 Manager
	 		 	Title:	 	EVP

  
 7 

 EXHIBIT A 
 Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of one page was omitted. [**] 

 EXHIBIT B 

NOTICE OF LICENSE TERM DATES 
 To: 
 Hari Ravichandran, CEO 
 The Endurance International Group, Inc. 
 70 Blanchard Rd. Burlington, MA 01803 

ssydness@maileig.com 
 Phone: 781-852-3270

 Fax: 781-852-2915 
  

	Re:	Collocation/Interconnection License dated February     , 2012 between ONE SUMMER COLLOCATION, LLC, a Delaware Limited Liability Company
(“Licensor”), and THE ENDURANCE INTERNATIONAL GROUP, INC., a Delaware Corporation (“Licensee”) concerning space in suite 760 in the building located at One Summer Street, Boston, Massachusetts 02110.

 Gentlemen: 
 In accordance with the Collocation/Interconnection License (the “License”), we wish to advise you and/or confirm as follows: 

1. The License Term shall commence on or has commenced on the License Commencement Date of
                    , 2012 for a License Term of six (6) years, ending on
                    , 2018. 

2. Fees commenced to accrue on
                    , 2012, in the amount of $             per month. 

3. Your payment checks should be made payable to One Summer Collocation, LLC, or such other person or entity as designated in writing by
Licensor. 
  

					
		 	 “Licensor”:
  

ONE SUMMER COLLOCATION, LLC,
 a Delaware Limited
Liability Company

		
	By:	 	  

		 	Name:	 	 Jeffrey D. Markley

					
		 	 Its:	 	 Manager

 Agreed to and Accepted 
 as of                     , 20    . 

“Licensee”: 
 THE ENDURANCE
INTERNATIONAL GROUP, INC. 
 a Delaware Corporation 
 By:  
                                         
                                         
               
 Name:    Hari
Ravichandran  
 Its:    CEO 
 cc: David C. Bryson, Esq. 
 Executive Vice President & General Counsel 

The Endurance International Group, Inc. 
 70
Blanchard Rd. 
 Burlington, MA 01803 

dbryson@maileig.com 
 Phone: 781-852-3209

 Fax: 781-998-8277 

  
 EXHIBIT B

 1 

 EXHIBIT C 

INTERCONNECTION FACILITY SERVICE LEVELS 

The Interconnection Facility is located on the Fourth (4th Floor within the One Summer Street Telecom Facility in Boston, Massachusetts. The Interconnection Facility is
comprised of two sections, the Equipment Area (comprised of two or more rooms) and the Cross Connect Area. 
 Equipment Area. 

The equipment area includes the licensee spaces where all racks, cabinets and cages will be located. Licensees will have access to their
equipment on a 24 x 7 basis. In order to facilitate access licensees will provide a list of authorized personnel to whom access cards will be issued. Licensees will be required to comply with all base building rules and regulations. At least one
technician provided by the Licensor will be available from 8:00 am to 5:00 pm, Monday through Friday, excluding holidays. 

Licensees who are leasing a cabinet, half-cabinet or cage within the Equipment Area for the purpose of providing fiber to the
Interconnection Facility will be assigned a port location on a [**] rack along with a conduit route. Prior to installation, a conduit routing plan must be submitted to building management and approved in writing. An exact location for penetration of
the Interconnection Facility will also be designated. 
 Upon installation of conduit into the Equipment Area of the
Interconnection Facility, Licensees will terminate all fiber into the Licensee’s assigned area. All terminations will be scheduled in writing and the management will coordinate the installations, Terminations will be made during normal business
hours. Should Licensee require after hours installation, additional fees laid out in this document will apply. 
 Cross Connect Area.

 The Cross Connect Area is where all cross connects will be made. Licensee will not have access to this portion of the
Interconnection Facility. Should a Licensee require an inspection of the existing cross-connects or equipment in use, on appointment may be made for escorted access. All requests for access must be made in writing and submittal to the
Interconnection Facility manager. Only employees designated on the list submitted by the Licensee will be permitted access. All appointments should be scheduled during normal business hours. 
 Cross Connects. 
 In order to initiate a cross connect, a licensee will
make a request in writing during normal business hours. Licensor will provide a standard form to each licensee. The licensee initiating the cross connect will be required to provide signatures of authorized personnel or a letter of authorization
from both parties involved in the cross connect. Cross connect requests will be acknowledged in writing. This document will include a completion date for the cross-connect. Licensee cross connects will be completed within [**] business days from the
time of order placement. Companies that do not have an agreement with Licensor shall not be permitted to interconnect with licensees within the Interconnection Facility. 
 Licensees will be required to provide terminating information within their own equipment as well as terminating information within the connecting companies’ equipment. All cross-connects will be
performed during normal business hours. Should a licensee require an after hours cross connect, this work will be subject to the additional fees listed in this document. All cross-connects outside a licensee’s equipment area must be completed
by Licensor’s technician. 
 All cross connects will be terminated to Bell Core Standards. The connections will be tested
by the requesting company. Once connection has been accepted, it will be documented by the Licensor’s OSS System. Current termination specifications and DB loss information are listed in the Equipment Specifications set forth below. Additional
technical requirements can be met, but must be specified in writing. Any customized work will be billed on an hourly basis. 
 Technical
Services. 
 Technical Services within the Neutral Collocation and Interconnection Facilities must be either
(1) performed by Licensor’s technicians or (2) supervised by Licensor’s technicians. The Interconnection Facility will be staffed between the hours of 8:00 A.M. and 5:00 P.M. Should a licensee require technical hands-on support,
Licensor’s technicians will be billed at a rate of $[**] per hour during normal business hours. If a licensee has a service request, the licensee can contact Licensor at the Building Management Office. 

The Interconnection Facility will be monitored 24 hours a day, 7 days a week. Licensees will have the ability to customize a service
level agreement that meets their requirements. Should a licensee place an emergency service call after hours and they do not have an agreement in place, a technician will respond within two hours. If the problem is found to be with either
licensee’s equipment, a minimum 4 hour call out will be assessed at $[**] per hour. 
 Interconnection Facility
Equipment Specifications 
 Typical Rack or Cabinet Mount Termination Panels (Source ADC). [**] Series Products – system is
a flexible and modular series of fiber cross-connect panels. System will use integral [**] components for the correct protection, bend radius management, and slack patch cord storage required by fiber cross-connect applications. 

Normal Capacity. [**] position – Height [**] (varying modularity and segregation may be utilized with full line use of [**] position
termination and termination/splice fiber panels. 
  

  
 EXHIBIT C

 1 

 Connector Style. [**]. 
 Mounting Style. [**] standard mounting for channel racks. Optional [**] mount with [**] as extension piece and cable management system are available. [**] standard with ability to flush mount in
cabinets or racks. 
 Latch Type. [**] 
 Number of Cable Clamps. [**] 
 Typical Fiber Optic Specifications for
Connectors on Jumpers (Source ADC) 
  

	
	[**]
	 [**]
 [**]
 [**]

	 Insertion Loss
 <.[**] db max.
 <[**] db <. [**]
 db
 Return Loss
 > [**] db min.
 > [**]db > [**] db

 Factory connectors/patch cords are tested to a master cable to be better than[**]dB IL and [**]dB RL.
[**] fiber optic cable is typical. 
 *The [**] connector will be the standard connection we will stock. If something other than
this connector is required, Licensor’s personnel can work with the specified requirement at the time. 

  
 EXHIBIT C

 2 

 EXHIBIT D 

RULES AND REGULATIONS 
 Licensee shall faithfully observe and comply with the following Rules and Regulations. Licensor shall not be responsible to Licensee for the nonperformance of any of said Rules and Regulations by or
otherwise with respect to the acts or omissions of any other Licensees or occupants of the Building. In the event of any conflict between the Rules and Regulations and the other provisions of this License, the License shall control, provided,
however, that Licensor shall enforce all Rules and Regulations on a non-discriminatory basis. 
 1. Licensee shall not alter any
lock or install any new or additional locks, bolts or card key access systems on any doors or windows of the Premises without obtaining Licensor’s prior written consent. Licensee shall bear the cost of any lock changes or repairs required by
Licensee. Two keys will be furnished by Licensor for the Premises, and any additional keys required by Licensee must be obtained by Licensee from Licensor at a reasonable cost to be established by Licensor. Upon the termination of this License,
Licensee shall restore to Licensor all keys of stores, offices, and toilet rooms, either furnished to, or otherwise procured by, Licensee and in the event of the loss of keys so furnished, Licensee shall pay to Licensor the cost of replacing same or
of changing the lock or locks opened by such lost key if Licensor shall deem it necessary to make such changes. 
 2. All doors
opening to public corridors shall be kept closed at all times except for normal ingress and egress to the Premises. 
 3. Any
signs, notices, logos, pictures, names or advertisements which are installed and that have not been separately approved by Licensor may be removed without notice by Licensor at Licensee’s expense. Licensee may not install any signs on the
exterior or roof of the Building or in the Common Areas. Any signs or other items visible from the exterior of the Premises or Building, shall be subject to the prior approval of Licensor, in its sole discretion. 

4. To maintain the first-rate quality standards within the Neutral Collocation and Cross Connect facilities, tenants or licensees and
their service providers shall not run cabling or fiber connections outside of tenants’ or licensees’ leased cabinets or cages. Tenants and Licensees must schedule any of their wiring requirements with the Building Operations office and use
Building technicians. A tenant or licensee may use its own internal resources to perform this work, however, in doing so it must retain the services of a Building technician or management representative in a supervisory capacity to ensure that the
work performed meets facility’s quality standards. 
 5. Licensor reserves the right to close and keep locked all entrance
and exit doors of the Building during such hours as are customary for comparable buildings in the vicinity of the Building. Licensee, its employees and agents must be sure that the doors to the Building are securely closed and locked when leaving
the Premises if it is after the normal hours of business for the Building. Any Licensee, its employees, agents or any other persons entering or leaving the Building at any time when it is so locked, or any time when it is considered to be after
normal business hours for the Building, may be required to sign the Building register. Access to the Building may be refused unless the person seeking access has proper identification or has a previously arranged pass for access to the Building.
Licensor will furnish passes to persons for whom Licensee requests same in writing. Licensee shall be responsible for all persons for whom Licensee requests passes and shall be liable to Licensor for all acts of such persons. Licensor and its agents
shall in no case be liable for damages for any error with regard to the admission to or exclusion from the Building of any person. In case of invasion, mob, riot, public excitement, or other commotion, Licensor reserves the right to prevent access
to the Building during the continuance thereof by any means it deems appropriate for the safety and protection of life and properly. 
 6. No furniture, freight or equipment of any kind shall be brought into the Building without prior notice to Licensor. All moving activity into or out of the Building shall be scheduled with Licensor and
done only at such time and in such manner as Licensor designates. Licensor will not be responsible for loss of or damage to any such property in any case. Any damage to any part of the Building or its contents, occupants or visitors by moving or
maintaining any such property shall be the sole responsibility and expense of Licensee. 
 7. The toilet rooms, urinals, wash
bowls and other apparatus shall not be used for any purpose other than that for which they were constructed, and no foreign substance of any kind whatsoever shall be thrown therein. The expense of any breakage, stoppage or damage resulting from the
violation of this rule shall be borne by the Licensee who, or whose employees, agents, invitees or licensees shall have caused same. 
 8. Licensee shall not overload the floor of the Premises. 
 9. Licensor reserves
the right to exclude or expel from the Building any person who, in the judgment of Licensor, is intoxicated or under the influence of liquor or drugs, or who shall in any manner do any act in violation of any of these Rules and Regulations.

 10. Licensee shall comply with all safety, fire protection and evacuation procedures and regulations established by Licensor
or any governments agency. 
 11. Licensor reserves the right to deny access to the Building to any person or to prohibit
Licensee from utilizing the services of any particular person or contractor in the Building based on Licensor’s reasonable discretion. 
 Licensor reserves the right at any time to change or rescind any one or more of these Rules and Regulations, or to make such other and further reasonable Rules and Regulations as in Licensor’s
judgment may from time to time be necessary for the management, safety, care and cleanliness of the Premises, Building, and/or Common Areas, and for the preservation of good order therein, as well as for the convenience of other occupants and
Licensees therein. Licensor may waive any one or more of these Rules and Regulations for the benefit of any particular Licensees, but no such waiver by Licensor shall be construed as a waiver of such Rules and Regulations in favor of any other
Licensee, nor prevent Licensor from thereafter enforcing any such Rules or Regulations against any or all Licensees of the Building. Licensee shall be deemed to have read these Rules and Regulations and to have agreed to abide by them as a condition
of its occupancy of the Premises. 

  
 EXHIBIT D

 1 

 EXHIBIT E 

FORM OF LICENSEE’S ESTOPPEL CERTIFICATE 
 The undersigned as Licensee under that certain Collocation/Interconnection License (the “License”) made and entered into as of February     , 2012 by and between ONE
SUMMER COLLOCATION, LLC, a Delaware Limited Liability Company as Licensor, and THE ENDURANCE INTERNATIONAL GROUP, INC., a Delaware Corporation as Licensee, for certain premises located in suite 760 of the building located at One Summer Street,
Boston, Massachusetts 02110 (the “Building”), certifies as follows: 
 1. Attached hereto as Exhibit A
is a true and correct copy of the License and all amendments and modifications thereto. The documents contained in Exhibit A represent the entire agreement between the parties as to the Premises and the Building. All terms used herein that
are defined in the License shall have the same meanings herein as therein unless otherwise defined herein. 
 2. The undersigned
currently occupies the Premises described in the License, the License Term commenced on                 , 2012, and the License Term expires on
                , 2018, and the undersigned has no option to terminate or cancel the License or to purchase all or any part of the Premises or the Building. Except as
expressly set forth in the License, Licensee has no rights to use or occupy any areas of the Building other than the Premises. 

3. Base Fees became payable on
                      , 2012. 
 4. The License is in full force and effect and has not been modified, supplemented or amended in any way except as provided in Exhibit A. 

5. Licensee has not transferred, assigned, or sublet any portion of the Premises nor entered into any license or concession agreements
with respect thereto except as follows: 
 6. All monthly installments of Base Fees, all Additional Fees and all other charges
have been paid when due through                           . The current monthly installment of Base Fees is
$            . 
 7. All conditions of the License to be performed
by Licensor necessary to the enforceability of the License have been satisfied and Licensor is not in default thereunder. In addition, the undersigned has not delivered any notice to Licensor regarding a default by Licensor thereunder. 

8. No license fee has been paid more than thirty-one (31) days in advance and no security has been deposited with Licensor except as
provided in the License. 
 9. As of the date hereof, there are no existing defenses or offsets, to the undersigned’s
knowledge, claims or any basis for a claim that the undersigned has against Licensor. 
 10. If Licensee is a corporation,
Limited Liability Company or partnership, each individual executing this Estoppel Certificate on behalf of Licensee hereby represents and warrants that Licensee is a duly formed and existing entity qualified to do business in Massachusetts and that
Licensee has full right and authority to execute and deliver this Estoppel Certificate and that each person signing on behalf of Licensee is authorized to do so. 
 11. There are no actions pending against the undersigned or any guarantor of the License under the bankruptcy or similar laws. 
 12. Other than in compliance with all applicable laws and incidental to the ordinary course of the use of the Premises, the undersigned has not used or stored any hazardous materials or substances in the
Premises. 
 13. To the undersigned’s knowledge, all Licensee improvement work to be performed by Licensor under the
License has been completed in accordance with the License and has been accepted by the undersigned and all reimbursements and allowances due to the undersigned under the License in connection with any Licensee improvement work have been paid in
full. 
 
 The undersigned acknowledges that this
Estoppel Certificate may be delivered to Licensor or to a prospective ground lessor, prospective purchaser or [**], and acknowledges that said prospective ground lessor, prospective purchaser or [**] will be relying upon the statements contained
herein in making the loan, entering into such loan, ground lease or equipment lease or acquiring the property of which the Premises are a part (as the case may be) and that receipt by it of this certificate is a condition of making such loan,
entering into such ground lease or equipment lease, or acquiring such property (as the case may be). 
 Executed at
                         on the          day of
                          , 20    . 

 

			
	 “Licensee”

THE ENDURANCE INTERNATIONAL GROUP, INC. a Delaware Corporation

		
	By:	 	 
		 	 Name: Hari Ravichandran
 Its: CEO

  
 EXHIBIT E

 1 

 EXHIBIT F 

LIST OF LICENSEES EQUIPMENT 
 [TO BE COMPLETED POST-EXECUTION OF LICENSE] 
  

					
	Description of Equipment	  	Amperage Rating	  	Date of Proposed
Installation
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 
	 	 	 
	 	  	 	  	 

  
 EXHIBIT F

 1 

 EXHIBIT G 

©2008, American Society of Heating, Refrigerating
and Air-Conditioning Engineers, Inc. (www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 

2008 ASHRAE Environmental Guidelines for Datacom Equipment 
 -Expanding the Recommended Environmental Envelope- 
 Overview 

The current recommended environmental envelope for IT Equipment is listed in Table 2.1 of the 2004 referenced ASHRAE Datacom book [1]. These recommended
conditions as well as the allowable conditions refer to the inlet air entering the datacom equipment. Specifically, it lists for data centers in ASHRAE classes 1 and 2 (refer to the referenced ASHRAE book for details on data center type,
altitude, recommended vs. allowable, etc.) a recommended environment range of 20°C to 25°C (68°F to 77°F) (dry-bulb temperature) and a relative humidity (RH) range of 40% to 55%. (See the allowable and recommended envelopes for class
1 in the psychrometric chart below.) 
 To provide greater flexibility in facility operations, particularly with the goal of reduced energy
consumption in data centers, TC 9.9 has undergone an effort to revisit these recommended equipment environmental specifications, specifically the recommended envelope for classes 1 and 2 (the recommended envelope is the same for both of these
environmental classes). The result of this effort, detailed below, is to expand the recommended operating environment envelope. The purpose of the recommended envelope is to give guidance to data center operators on maintaining high reliability and
also operating their data centers in the most energy-efficient manner. The allowable envelope is where IT manufacturers test their equipment in order to verify that the equipment will function within those environmental boundaries. Typically
manufacturers will perform a number of tests prior to announcement of a product to verify that their product meets all the functionality requirements within this environmental envelope. This is not a statement of reliability but one of functionality
of the IT equipment. However, the recommended envelope is a statement on reliability. For extended periods of time, the IT manufacturers recommend that data center operators maintain their environment within the recommended envelope.
Exceeding the recommended limits for short periods of time should not be a problem, but running near the allowable limits for months could result in increased reliability issues. In reviewing the available data from a number of IT manufacturers, the
2008 expanded recommended operating envelope is the agreed-upon envelope that is acceptable to all the IT manufacturers, and operation within this envelope will not compromise overall reliability of the IT equipment. The previous and 2008
recommended envelope data are shown in Table 1. 
  

					
	 	  	 2004 Version
	  	 2008 Version

	Low-end temperature	  	20°C (68°F)	  	18°C (64.4°F)
	High-end temperature	  	25°C (77°F)	  	27°C (80.6°F)
	Low-end moisture	  	40% RH	  	5.5°C DP (41.9°F)
	High-end moisture	  	55% RH	  	60% RH& 15°C DP (59° F DP)

 Table I Comparison of 2004 and 2008 recommended operating envelope 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 Neither the 2004 nor the 2008 recommended operating environments ensure that the data center is
operating at the optimum energy efficiency. Depending on the cooling system design and outdoor environmental conditions, there will be varying degrees of efficiency within the recommended zone. For instance, when the ambient temperature in the data
center is raised, the thermal management algorithms within some datacom equipment will increase the speeds of the air-moving devices to compensate for the higher inlet air temperatures, potentially offsetting the gains in energy efficiency due to
the higher ambient temperature. It is incumbent upon each data center operator to review and determine, with appropriate engineering expertise, the ideal operating point for their system. This will include taking into account the recommended range
and their site-specific conditions. Using the full recommended envelope is not the most energy-efficient environment when a refrigeration cooling process is being used. For example, the high dew point at the upper areas of the envelope will result
in latent cooling (condensation) on refrigerated coils, especially in DX (direct expansion) units. Latent cooling decreases the available sensible cooling capacity for the cooling system and, in many cases, leads to the need to humidify to replace
the moisture removed from the air. 
 The ranges included in this document apply to the inlets of all equipment in the data center (except where
IT manufacturers specify other ranges). Attention is needed to make sure the appropriate inlet conditions are achieved for the top portion of IT equipment racks. The inlet air temperature in many data centers tends to be warmer at the top portion of
racks, particularly if the warm rack exhaust air does not have a direct return path to the CRACs. This warmer air also affects the relative humidity, resulting in lower values at the top portion of the rack. The air temperature generally follows a
horizontal line on the psychometric chart where the absolute humidity remains constant but the relative humidity decreases. 
 Finally, it
should be noted that the 2008 change to the recommended upper- temperature limit from 25°C to 27°C (77°F to 80.6°F) can have detrimental effects on the acoustical noise levels in the data center. See the section on “Acoustical
Noise Levels” near the end of this document for a discussion of these effects. 
 The 2008 recommended environmental envelope is shown in
red in the figure below. 

  
 2 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 

 
 The reasoning behind the selection of the boundaries of this envelope is described below. 

Dry-bulb temperature limits 
 Part
of the rationale in choosing the new low- and high-temperature limits was based on the generally accepted practice for the telecommunication industry’s Central Office, based on NEBS GR-63-CORE, which uses the same dry-bulb temperature limits as
specified here. In addition, this choice provides a precedence for reliable operation of telecommunication electronic equipment based on a long history of Central Office installations all over the world. 

Low side: 
 From an IT point of view, there is
no concern in moving the lower recommended limit for dry-bulb temperature from 20°C to 18°C. (68°F to 64.4°F) In equipment with constant-speed air-moving devices, a facility temperature drop of 2°C (3.6°F) will result in
about a 2°C drop in all component temperatures. Even if variable-speed air-moving devices were deployed, typically no change in speed occurs in this temperature range so that component temperatures would again experience a 2°C drop.

  
 3 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 One reason for lowering the recommended temperature is to extend the control range of economized systems
by not requiring a mixing of hot return air to maintain the previous 20°C (68°F) recommended limit. The lower limit should not be interpreted as a recommendation to reduce operating temperatures, as this could increase hours of chiller
operation and increase energy use. A non-economizer-based cooling system running at 18°C (64.4°F) will most likely carry an energy penalty. (One reason to do this would be a wide range of inlet rack temperatures due to poor airflow
management; however, fixing the airflow would likely be a good first step toward reducing energy.) 
 Where the setpoint for the room
temperature is taken at the return to cooling units, the recommended range should not be applied directly as this could drive energy costs higher from overcooling the space. The recommended range is intended for the inlet to the IT equipment. If the
recommended range is used as a return air setpoint, the lower end of the range (18°C–20°C)(64°F–68°F) increases the risk of freezing the coils in a DX cooling system. 

High side: 
 The greatest justification for
increasing high-side temperature is to increase hours of economizer use per year. For non-economizer systems there may be an energy benefit by increasing the supply-air or chilled-water temperature setpoints. However, the move from 25°C to
27°C (77°F to 80.6°F) can have an impact on the IT equipment’s power dissipation. Most IT manufacturers start to increase air-moving device speed around 25°C (77°F) to improve the cooling of the components and thereby
offset the increased ambient air temperature. Therefore, care should be taken before operating at the higher inlet conditions. 
 The concern
that increasing the IT inlet air temperatures might have a significant effect on reliability is not well founded. An increase in inlet temperature does not necessarily mean an increase in component temperatures. Consider the following graph showing
a typical component temperature relative to an increasing ambient temperature for an IT system with constant speed fans. 
  

  
 4 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 

 
 In this example, the component temperature is 21.5°C above the inlet temperature of 17°C; it is
23.8°C above an inlet ambient temperature of 38°C. The component temperature tracks the air inlet ambient temperature very closely. 

Now consider the response of a typical component in a system with variable-speed fan control, as depicted in the figure below. Variable-speed fans
decrease the fan flow rate at lower temperatures to save energy. Ideal fan control optimizes the reduction in fan power to the point that component temperatures are still within vendor temperature specifications (i.e., the fans are slowed to the
point that the component temperature is constant over a wide range of inlet air temperatures). 
 

 

  
 5 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 This particular system has a constant fan flow up to approximately 23°C. Below this inlet air
temperature, the component temperature tracks closely to the ambient air temperature. Above this inlet temperature, the fan adjusts flow rate such that the component temperature is maintained at a relatively constant temperature. 

These data bring up several important observations: 
  

	 	•	 	 Below a certain inlet temperature (23°C in the case described above), IT systems that employ variable-speed air-moving devices have constant fan
power, and their component temperatures will track fairly closely to ambient temperature changes. Systems that don’t employ variable-speed air-moving devices would track ambient air temperatures over the full range of allowable ambient
temperatures. 

  

	 	•	 	 Above this air inlet temperature (23°C in the case described above), the speed of the air-moving device increases in speed to maintain fairly
constant component temperatures and, in this case, inlet temperature changes have little-to-no effect on component temperatures and thereby no affect on reliability since component temperatures are not affected by ambient temperature changes.

  

	 	•	 	 The introduction of IT equipment that employs variable-speed air-moving devices has: 

 

	 	¡
 	 	 Minimized the effect on component reliability as a result of changes in ambient temperatures 

 

	 	¡
 	 	 Allowed for potential of large increases in energy savings especially in facilities that deploy economizers 

As shown in Figure 3, the IT fan power can increase dramatically as it stalls ramping up in speed to counter the increased inlet ambient temperature. The
graph shows a typical power increase that results in the near constant component temperature. In this case the fan power increased from 11 W at ~23°C inlet to over 60 W at 35°C inlet. The inefficiency in the power supply results in an even
larger system power increase. The total room power (facilities + IT) may actually go up at warmer temperatures. IT manufacturers should be consulted when considering system ambient temperatures approaching the upper recommended ASHRAE temperature
specification. See reference [2] for a technical evaluation of the effect of increased environmental temperature, where it was shown that an increase in temperature can actually increase energy use in a standard data center, but reduce it in a data
center with economizers in the cooling system. 
 Because of the derating of the maximum allowable temperature with altitude for classes 1 and
2, the recommended maximum temperature is derated by 1°C/300 m above 1800 m. 
 Upper moisture limit 

Based on extensive reliability testing of printed circuit board (PCB) laminate materials, it has been shown that conductive anodic filament (CAF) growth
is strongly related to relative humidity [3]. As humidity increases, time to failure rapidly decreases, Extended periods of relative humidity exceeding 60% can result in failures, especially given the reduced conductor-to-conductor spacings common
in many designs today. The CAF 

  
 6 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 
mechanism involves electrolytic migration after a path is created. Path formation could be due to a breakdown of inner laminate bonds driven by moisture that supports the electrolytic migration,
explaining why moisture is so key to CAF formation. 
 The upper moisture region is also important for disk and tape drives. In disk drives,
there are head fly-ability and corrosion issues at high humidity. In tape drives, high humidity can increase frictional characteristics of tape, head wear, and head corrosion. High relative humidity in combination with common atmospheric
contaminants is required for atmospheric corrosion. The humidity forms monolayers of water on surfaces, thereby providing the electrolyte for the corrosion process. An RH of 60% is associated with adequate monolayer buildup for monolayers to start
taking on fluid-like properties. Combined with humidity levels exceeding the critical equilibrium humidity of a contaminant’s saturated salt, hygroscopic corrosion product is formed, further enhancing the buildup of acid-electrolyte surface
wetness and greatly accelerating the corrosion process. Although disk drives do contain internal means to control and neutralize pollutants, maintaining humidity levels below the critical humidity levels of multiple monolayer formation retards
initiation of the corrosion process. 
 A maximum recommended dew point of 15°C is specified to provide an adequate guard band between the
recommended and allowable envelopes. 
 Lower moisture limit 
 The motivation for lowering the moisture limit is to allow a greater number of hours per year where humidification (and its associated energy use) is not required. 

The previous recommended lower limit was 40% RH. This correlates on the psychrometric chart to 20°C dry-bulb temperature and a 5.5°C dew point
(lower left), and a 25°C dry-bulb temperature and a 10.5°C dew point (lower right). The dryer the air, the greater the risk of electrostatic discharge (ESD). The main concern with decreased humidity is that the intensity of static
electricity discharges increases. These higher voltage discharges tend to have a more severe impact on the operation of electronic devices, causing error conditions requiring service calls and, income cases, physical damage. Static charges of
thousands of volts can build up on surfaces in very dry environments. When a discharge path is offered, such as a maintenance activity, the electric shock of this magnitude can damage sensitive electronics. If the humidity level is reduced too far,
static dissipative materials can lose their ability to dissipate charge and then become insulators. 
 The mechanism of the static discharge and
the impact of moisture in the air are not widely understood. Montoya [4] demonstrates through a parametric study that ESD charge voltage level is a function of dew point or absolute humidity in the air and not relative humidity.
Simonic [5] studied ESD events in various temperature and moisture conditions over a period of a year and found significant increases in ESD events (20x), depending on the level of moisture content (winter vs. summer months). It was not clear
whether the important parameter was absolute humidity or relative humidity. Blinde and 

  
 7 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 
Lavioc [6] studied electrostatic charge decay (vs. discharge) of several materials and have shown that it is not sufficient to specify environmental ESD protection in terms of absolute humidity,
nor is a relative humidity specification sufficient since temperature effects ESD parameters other than atmospheric moisture content. 
 The
2004 recommended range includes dew-point temperatures as low as 5.5°C. Discussions with the IT equipment manufacturers indicated that there have been no known reported ESD issues within the current recommended environmental limits. In addition,
the referenced information on ESD mechanisms [4-6] does not suggest a direct relative humidity correlation with ESD charge creation or discharge, but reference 4 does demonstrate a strong correlation of dew point to charge creation, and a lower
humidity limit based upon a minimum dew point (rather than minimum relative humidity) is proposed. Therefore, the 2008 recommended lower limit is a line from 18°C dry-bulb and 5.5°C dew-point temperature to 27°C dry-bulb anda5.5°C
dew-point temperature. Over this range of dry-bulb temperature and a 5.5°C dew point, the relative humidity varies from approximately 25% to 45%. 
 Another practical benefit of this change is that process changes in data centers and their HVAC systems, in this area of the psychrometric chart, are generally sensible only (i.e., horizontal on the
psychrometric chart). Having a limit of relative humidity greatly complicates the control and operation of the cooling systems and could require added humidification operation at a cost of increased energy in order to maintain an RH when the space
is already above the needed dew-point temperature. To avoid these complications, the hours of economizer operation available using the 2004 guidelines were often restricted. 
 ASHRAE is developing a research project to investigate moisture levels and ESD with the hope of driving the recommended range to a lower moisture level in the future. In addition to ESD, low moisture
levels can result in the drying out of lubricants, which can adversely affect some components. Possible examples include motors, disk drives, and tape drives. While manufacturers have indicated acceptance of the environmental extensions documented
here, some have expressed concerns about further extensions. Another concern for tape drives at low moisture content is the increased tendency to collect debris on the tape, around the head, and tape transport mechanism due to static buildup.

 Acoustical noise levels 
 The ASHRAE proposal to expand the operating envelope for datacom facilities may have an effect on acoustical noise levels. Noise levels in high-end data centers have steadily increased over the years and
have become, or at least will soon become, a serious concern to data center managers and owners. For background and discussion on this, see Chapter 9, “Acoustical Noise Emissions,” in the ASHRAE datacom book [7]. The increase in noise
levels is the obvious result of the significant increase in cooling requirements of new, high-end datacom equipment. The increase in concern results from noise levels in data centers approaching or exceeding regulatory workplace noise limits, such
as those imposed by OSHA in the United States or by EC Directives in Europe. Empirical fan 

  
 8 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 
laws generally predict that the sound power level of an air-moving device increases with the 5th power of rotational speed. This means that a 20% increase in speed (e.g., 3000 to 3600 rpm)
equates to a 4 dB increase in noise level. While it is not possible to predict a priori the effect on noise levels of a potential 2°C increase in data center temperatures, it is not unreasonable to expect to sec increases in the range of
3–5 dB. Data center managers and owners should therefore weigh the trade-offs between the potential energy efficiencies with the proposed new operating environment and the potential increases in noise levels. 

With regard to the regulatory workplace noise limits, and concern to protect their employees against potential hearing damage, data center managers
should check whether potential changes in the noise levels in their environment will cause them to trip various “action level” thresholds defined in the local, state, or national codes. The actual regulations should be consulted because
these are complex and beyond the scope of this document to explain fully. For instance, when levels exceed 85 dB(A), hearing conservation programs are mandated, which can be quite costly, generally involving baseline audiometric testing, noise level
monitoring or dosimetry, noise hazard signage, and education and training. When levels exceed 87 dB(A) (in Europe) or 90 dB(A) (in the US), further action such as mandatory hearing protection, rotation of employees, or engineering controls must be
taken. Data center managers should consult with acoustical or industrial hygiene experts to determine whether a noise exposure problem will result from increasing ambient temperatures to the upper recommended limit proposed here. 

Data center operation scenarios for ASHRAE’s new recommended environmental limits 

The recommended ASHRAE guideline is meant to give guidance to IT data center operators on the inlet air conditions to the IT equipment for the most
reliable operation. Four possible scenarios where data center operators may elect to operate at conditions that lie outside the recommended environmental window are listed as follows: 

 

	 	•	 	 Scenario #1: Expand economizer use for longer periods of the year where hardware fails are not tolerated 

For short periods of time it is acceptable to operate outside this recommended envelope and approach the extremes of the allowable
envelope. All manufacturers perform tests to verify that the hardware functions at the allowable limits. For example, if during the summer months it is desirable to operate for longer periods of time using an economizer rather than turning on the
chillers, this should be acceptable as long as this period of warmer inlet air temperatures to the datacom equipment does not exceed several days each year where the long-term reliability of the equipment could be affected. Operation near the upper
end of the allowable range may result in temperature warnings from the IT equipment. 
  

	 	•	 	 Scenario #2: Expand economizer use for longer periods of the year where limited hardware fails are tolerated 

  
 9 

 ©2008, American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
(www.ashrae.org). For personal use only. Additional reproduction, distribution, or transmission in either print or digital form is not permitted without ASHRAE’s prior written permission. 
  

 All manufacturers perform tests to verify that the hardware functions at the allowable
limits. For example, if during the summer months it is desirable to operate for longer periods of time using the economizer rather than turning on the chillers, and if your data center operation is such that periodic hardware fails are acceptable,
then operating for extended periods of time near or at the allowable limits may be acceptable. This, of course, would be a business decision on where to operate within the allowable and recommended envelopes and for what periods of time. Operation
near the upper end of the allowable range may result in temperature warnings from the IT equipment. 
  

	 	•	 	 Scenario # 3: Failure of cooling system or servicing cooling equipment 

If the system was designed to perform within the recommended environmental limits, it should be acceptable to operate outside this
recommended envelope and approach the extremes of the allowable envelope during the failure. All manufacturers perform tests to verify that the hardware functions at the allowable limits. For example, if a modular CRAC unit fails in the data center
and the temperatures of the inlet air of the nearby racks increase beyond the recommended limits but are still within the allowable limits, this is acceptable for short periods of time until the failed component is repaired. As long as the repairs
are completed within industry norm times for these type failures, this operation should be acceptable. Operation near the upper end of the allowable range may result in temperature warnings from the IT equipment. 

 

	 	•	 	 Scenario # 4: Addition of new servers that push the environment beyond the recommended envelope 

For short periods of time it should be acceptable to operate outside this recommended envelope and approach the extremes of the allowable
envelope. All manufacturers perform tests to verify that the hardware functions at the allowable limits. For example, if additional servers are added to the data center in an area that would increase the inlet air temperatures to the server racks
above the recommended limits but adhere to the allowable limits, this should be acceptable for short periods of time until the ventilation can be improved. The length of time operating outside the recommended envelope is somewhat arbitrary, but
several days would be acceptable. Operation near the upper end of the allowable range may result in temperature warnings from the IT equipment. 

References 
  

	1.	ASHRAE. 2004. Thermal Guidelines for Data Processing Environments, Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.

  

	2.	Patterson, M.K. 2008. The effect of data center temperature on energy efficiency. Proceedings of the Itherm Conference, Orlando, Florida,
May 28– June 1, 2008. 

  
 10 

	3.	Sauter, Karl. Electrochemical migration testing results—Evaluating printed circuit board desi3gn, manufacturing process and laminate material impacts on CAF
resistance. Proceedings of the IPC Printed Circuits Expo, March 2001. 

  

	4.	Montoya. 2002. http://ismi.sematech.org/meetings/archives/other/20021014/montoya.pdf. From the Sematech Electrostatic Discharge Impact and Control Workshop, Austin
Texas, October, 2002. 

  

	5.	Simonic, R . 1982. ESD event rates for metallic covered floor standing information processing machines. Proceedings of the IEEE EMC Symp., pp.191-98.

  

	6.	Blinde, D., and L. Lavoie. 1981. Quantitative effects of relative and absolute humidity on ESD generation/suppression. Proceedings of the EOS/ESD Symp., Vol
EOS-3, pp. 9–13. 

  

	7.	ASHRAE. 2005. Design Considerations for Datacom Equipment Centers. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.

  
 11 

 FIRST AMENDMENT TO 

COLLOCATION/INTERCONNECTION LICENCE 
 This First Amendment to Collocation/Interconnection License (hereinafter referred to as the “First Amendment”) is made as of January 4, 2013 by and between ONE SUMMER COLLOCATION, LLC
(“Licensor”) and THE ENDURANCE INTERNATIONAL GROUP, INC., a Delaware Corporation (“Licensee”). 

W I T N E S S E T H:

 WHEREAS, Licensor and Licensee entered into that certain Collocation/Interconnection License dated
February 2, 2012 (the “License”), for the license of approximately 1,173 square feet of caged space (the “Original Premises”) in Suite 760 on the seventh (7lh) floor of the building commonly known as One Summer Street, Boston, Massachusetts (the “Building”);

 WHEREAS Licensor and Licensee now wish to expand the Premises on the terms and conditions described in more detail below;

 NOW, THEREFORE, in furtherance of the foregoing, and in consideration of mutual promises and other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree to amend the License as follows: 
 1. Licensor shall extend the cage surrounding the Original Premises to add additional space designed to accommodate up to [**] Licensee provided [**] cabinets, or equivalent sized cabinets, in accordance
with the dimensions contained on and as provided in Exhibit A hereto utilizing [**] (the “Additional Premises”). Licensor will provide to the Additional Premises [**] for power and communications distribution, sufficient
cooling to maintain room temperature in accordance with ASHRAE standards, and [**] circuit drops above each cabinet for use by Licensee in a [**] configuration, with the [**]. The above referenced work shall be completed before the
“Commencement Date” which shall be June 14,2013. 
 2. Upon the Commencement Date, the Base Fees under the
License shall be increased by $[**] per month in consideration of the Licensee’s use of the Additional Premises and associated service. 
 3. The cost of Power utilized by Licensee within the Additional Premises shall be [**] to Licensor, and paid by Licensee to Licensor. 

4. All recurring fees associated with the Additional Premises shall escalate by [**]% on [**] of the Commencement Date while the License
remains in effect. 
 5. The License is hereby ratified and confirmed and, as modified by this First Amendment, shall remain in
fall force and effect. All references appearing in the License and in any related instruments shall be amended and read thereafter to be references to the License as further amended by this First Amendment. All terms which are defined in the License
shall have 

 
the same meanings when used in this First Amendment (unless a contrary intent is clearly indicated from the context herein). 

IN WITNESS WHEREOF, each of the parties hereto has caused this First Amendment to be duly executed by its duly authorized officer as an
instrument under seal as of the day and year first above written. 
  

			
	 LICENSEE:
 THE ENDURANCE
INTERNATIONAL
 GROUP, INC.
  
	  	 LICENSOR:
 ONE SUMMER
COLLOCATION, LLC

	 By: /s/ John
Mone                                         
           
 Name: John
Mone                                         
           
 Title:
EVP                                        
                        
	  	 By: /s/ Jeffrey D.
Markley                                        

 Name: Jeffrey D.
Markley                                        

 Title:
Manager                                        
                  

  

 Confidential Materials omitted and filed separately with the Securities and Exchange
Commission. A total of one page was omitted. [**]EX-10.20

 Exhibit 10.20 
 EXECUTION VERSION 
 EMPLOYMENT AGREEMENT 

EMPLOYMENT AGREEMENT (the “Agreement”), made and entered into as of December 22, 2011 by and between EIG Investors
Corp., a Delaware corporation (together with its successors and assigns permitted under this Agreement, the “Company”), Hari Ravichandran (the “Executive”) and, solely with respect to Section 6 hereof, WP
Expedition Topco LLC, a Delaware limited liability company (“Topco” and together with the Executive and the Company, the “Parties”). This Agreement shall be effective as of the date on which the Closing (as defined
below) occurs (the “Closing Date”), and the Parties acknowledge and agree that this Agreement shall be null and void in the event that the Closing does not occur. 

W I T N E S S E T H: 
 WHEREAS, the Executive currently serves as the Chief Executive Officer of the Company; 
 WHEREAS, upon the occurrence of the Closing, pursuant to the transactions contemplated by the Merger Agreement (as defined below), the Company will become a wholly-owned indirect subsidiary of Topco (as
defined below); 
 WHEREAS, the Company desires to continue to employ the Executive as its Chief Executive Officer as of the
Closing Date and desires to memorialize the terms and conditions of such employment in this Agreement; 
 NOW, THEREFORE, in
consideration of the premises and mutual covenants contained herein and for other good and valuable consideration, the receipt of which is mutually acknowledged, the Parties agree as follows: 

1. DEFINITIONS. As used in this Agreement, capitalized terms shall have the meanings set forth in this Agreement. The following
capitalized terms shall have the following meanings: 
 (a) “Affiliate” of a Person shall mean a Person that
directly or indirectly Controls, is Controlled by, or is under common Control with the Person specified. 
 (b) “Annual
Bonus” shall mean the annual cash bonus, if any, payable to the Executive in respect of any given calendar year pursuant to Section 5(a) of this Agreement. 
 (c) “Base Salary” shall mean the annual rate of base salary provided for in Section 4 below or any increased annual rate of base salary granted to the Executive pursuant to
Section 4 of this Agreement. 
 (d) “Board” shall mean the Board of Directors of the Company. 

(e) “Cause” shall mean: 
 (i) a continued failure of the Executive to perform his duties and responsibilities (other than as a result of physical or mental illness or injury) after receipt of written notice from the Board of such
failure, provided that the 

  
 1 

 
Executive shall have 30 calendar days after the date of receipt of such notice in which to cure such failure (to the extent cure is possible); 

(ii) the Executive’s willful misconduct or gross negligence which is materially injurious to the Company, any of its
Affiliates or any Sponsor (whether financially, reputationally or otherwise); 
 (iii) a breach by the Executive
of his fiduciary duty or duty of loyalty to the Company or its Affiliates which is materially injurious to the Company, any of its Affiliates or any Sponsor (whether financially, reputationally or otherwise); 

(iv) the indictment of the Executive for any felony or other serious crime involving moral turpitude; or 

(v) the Executive’s (A) breach of any restrictive covenant regarding competition or solicitation or
(B) material breach of any other restrictive covenant (including, without limitation, non-disclosure of confidential information), in each case to which he is subject pursuant to this Agreement or any other agreement with the Company, any of
its Affiliates or any Sponsor (the “Restrictive Covenants”). 
 If, within the three-month period immediately
following the Termination Date, it is discovered that the Executive engaged in conduct which could have resulted in the Executive’s employment with the Company being terminated for Cause, as such term is defined above, the Participant’s
employment shall, at the election of the Board, in its sole discretion, be deemed to have been terminated for Cause retroactively to the date the events giving rise to Cause occurred. 

Notwithstanding anything in the LLC Agreement (as defined below) to the contrary, the definition of Cause set forth herein shall, with
respect solely to the Executive, supersede any definition of Cause set forth in the LLC Agreement. 
 (f) A “Change in
Control” shall be deemed to occur as a result of any transaction (or series of related transactions) if, (i) immediately after the consummation of such transaction (or series of related transactions) the Sponsors or their Affiliates
cease to be the “beneficial owner” (as such term is defined in Rule 13d-3 of the Securities Exchange Act of 1934), directly or indirectly, of more than fifty percent (50%) (by vote or value) of the membership units of Topco or the
capital stock of the Company or (ii) such transaction (or series of related transactions) results in a sale of all or substantially all of the assets of the Company. 
 (g) “Change in Control Period” shall mean the period beginning on the date on which a Change in Control is consummated and ending on the one-year anniversary thereof. 

(h) “Closing” shall mean the completion of the various transactions contemplated by the Merger Agreement. 

(i) “COBRA” shall mean the Consolidated Omnibus Budget Reconciliation Act. 

  
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 (j) “Code” shall mean the Internal Revenue Code of 1986, as amended, and
all rules and regulations promulgated thereunder. 
 (k) “Company Employee” shall mean an employee, director or
independent contractor of or for the Company or any of its Affiliates (to the extent such Affiliate is engaged in a Competing Business). 
 (l) “Competing Business” shall mean any business engaged in a line of business in which the Company or its subsidiaries is engaged as of, or has plans to become engaged within the
six-month period immediately following, the Termination Date. 
 (m) “Control” shall mean the possession,
directly or indirectly, of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise. 

(n) “LLC Agreement” shall mean the limited liability company agreement of Topco, as amended from time to time.

 (o) “Merger Agreement” shall mean the Agreement and Plan of Merger, dated as of November 2, 2011, by
and among WP Expedition Holdings LLC, the Company, WP Expedition Merger Sub, Inc., Endurance International Group Holdings, LLC and certain other Persons specified therein. 
 (p) “Person” shall mean an individual, partnership, corporation, limited liability company, unincorporated organization, trust or joint venture, or a governmental agency or political
subdivision thereof. 
 (q) “Quarterly Bonus” shall mean the quarterly cash bonus, if any, payable to the
Executive in respect of any given calendar quarter pursuant to Section 5(b) of this Agreement. 
 (r) “Restricted
Period” shall mean the period beginning on the Termination Date and ending on the two-year anniversary of the Termination Date. 
 (s) “Sponsors” shall mean, collectively, investment funds affiliated with Warburg Pincus LLC, Goldman Sachs & Co. and their respective Affiliates. 

(t) “Termination Date” shall mean the date specified in Section 10(b). 

(u) “Term of Employment” shall mean the period specified in Section 2 below (including any extension as provided
therein). 
 (v) “Work Product” shall mean all ideas, works of authorship, inventions and other creations,
whether or not patentable, copyrightable, or subject to other intellectual-property protection, that are made, conceived, developed or worked on in whole or in part by the Executive while employed by the Company and/or any of its Affiliates, that
relate in any manner whatsoever to the business, existing or proposed, of the Company and/or any of its Affiliates, or any other business or research or development effort in which the Company and/or any of its Affiliates engages during the Term of
Employment. Work Product includes any material 

  
 3 

 
previously conceived, made, developed or worked on during the Executive’s employment with the Company prior to the Closing Date. 

2. TERM OF EMPLOYMENT. 
 The Term of Employment shall begin on the Closing Date. Subject to the terms hereof, the Term of Employment shall extend until the third anniversary of the Closing Date. Commencing on the third
anniversary of the Closing Date and on each anniversary thereafter, the Term of Employment shall be renewed automatically for succeeding terms of (1) year, unless either Party gives written notice to the other Party at least ninety
(90) days prior to the expiration of then-current term of the intention not to renew (a “Non-Renewal Notice”). If a Non-Renewal Notice is provided by either Party, then the Executive’s employment with the Company shall
cease as of the end of the then-current Term of Employment. Notwithstanding the foregoing, the Term of Employment may be earlier terminated by either Party in accordance with the provisions of Section 9 of this Agreement, and in such event the
Term of Employment shall end on the Termination Date. 
 3. POSITION, DUTIES AND RESPONSIBILITIES. 

(a) During the Term of Employment, the Executive shall be employed as the Chief Executive Officer of the Company and shall have such
duties, responsibilities and authority as shall be reasonably determined from time to time by the Board. The Executive shall also serve as a member of the Board without additional compensation therefor. Further, the Executive shall (i) serve on
such committees of the Board, (ii) serve on such boards of directors of subsidiaries of the Company and/or (iii) hold such corporate officer titles and positions of the Company and of its subsidiaries, as may be requested by the Board in
its sole discretion, in any such case without additional compensation therefor. The Executive, in carrying out his duties under this Agreement, shall report directly to the Board. During the Term of Employment, the Executive shall devote
substantially all of his business time and attention to the performance of his duties hereunder and shall use his reasonable best efforts, skills and abilities to promote the Company’s interests. 

(b) Nothing herein shall preclude the Executive from (i) continuing to serve as a director and advisor on the boards of directors
set forth on Exhibit A hereto, (ii) serving on up to one other board of directors (or advisory committee) of a corporation or entity with the prior express written consent of the Board (which consent will not be unreasonably withheld),
(iii) serving on the boards of a reasonable number of trade associations and/or charitable organizations, (iv) engaging in a reasonable number of charitable activities and community affairs, and (v) managing his personal investments
and affairs (including those of his immediate family), provided that such activities set forth in this Section 3(b) do not conflict or materially interfere with the effective discharge of his duties and responsibilities under Section 3(a)
above. 
 4. BASE SALARY. 
 During the Term of Employment, the Executive shall be paid an annualized gross Base Salary, payable in accordance with the regular payroll practices of the Company, of

  
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$400,000. The Base Salary shall be reviewed annually for increase (but not decrease) in the sole discretion of the Board. 
 5. ANNUAL AND QUARTERLY BONUS OPPORTUNITY. 
 (a) During the
Term of Employment, the Executive shall be eligible to earn an Annual Bonus in respect of each full calendar year occurring during the Term of Employment, subject to the Executive’s continued employment through December 31 of such year
(except as provided in Section 11(a)(iii) below). The target amount of the Annual Bonus (the “Target Annual Bonus Opportunity”) shall be 75% of the Executive’s Base Salary. Any Annual Bonus shall only be payable upon the
achievement of certain individual and/or Company annual performance goals to be established in respect of each calendar year by the Board (or a designated committee thereof) in its sole discretion; provided that the Executive may receive an
Annual Bonus amount that is greater or lesser than the Target Annual Bonus Opportunity, as determined by the Board in accordance with achievement of such performance goals and provided, further, that the Company acknowledges that the
Executive shall have the opportunity to earn an Annual Bonus of up to, but in no event more than, 125% of the Executive’s Base Salary, based upon the achievement of the applicable performance goals. The Annual Bonus shall be paid to the
Executive at the same time as bonuses are paid to other employees of the Company, but no later than two and one-half (2 1/2) months following the end of the year to which such Annual Bonus relates. 

(b) During the Term of Employment, the Executive shall be eligible to earn a Quarterly Bonus in respect of each full calendar quarter
occurring during the Term of Employment, subject to the Executive’s continued employment through the end of such quarter. The target amount of the Quarterly Bonus (the “Target Quarterly Bonus Opportunity”) shall be 6.25% of the
Executive’s Base Salary. Any Quarterly Bonus shall only be payable upon the achievement of certain individual and/or Company quarterly performance goals to be established in respect of each calendar quarter by the Board (or a designated
committee thereof) in its sole discretion; provided that the Executive may receive a Quarterly Bonus amount that is lesser than (but in no event more than) the Target Quarterly Bonus Opportunity, as determined by the Board in accordance with
achievement of such performance goals. The Quarterly Bonus shall be paid to the Executive as soon as reasonably practicable, but no later than 30 days following, the end of the calendar quarter to which such Quarterly Bonus relates. 

6. TOPCO EQUITY INTERESTS. 
 (a) Topco shall grant to the Executive, on or as soon as reasonably practicable after the Closing Date, profits interests in Topco (the “Profits Interest Units Grant”). The Profits
Interest Units Grant shall be granted under and shall be subject to the terms and conditions of the LLC Agreement and the terms and conditions set forth in Exhibit B hereto. 

(b) Any Class A Units (as defined in the LLC Agreement) held by the Executive shall also be subject to the terms and conditions of
the LLC Agreement and the terms and conditions set forth in Exhibit C hereto. 

  
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 7. EMPLOYEE BENEFIT PROGRAMS. 

During the Term of Employment, the Executive shall be entitled to participate in any employee pension, welfare and fringe benefit plans
and programs made available to the Company’s senior executive officer level employees generally, as such plans or programs may be in effect from time to time. 
 8. REIMBURSEMENT OF BUSINESS AND OTHER EXPENSES; PERQUISITES; VACATIONS. 
 (a)
Business Expenses. The Executive is authorized to incur reasonable expenses in carrying out his duties and responsibilities under this Agreement and the Company shall promptly reimburse him for all reasonable business expenses incurred in connection
with the performance of his duties hereunder, subject to the Executive’s provision of reasonable documentation of such expenses in accordance with the Company’s business expense reimbursement policy as may be in effect from time to time.

 (b) Perquisites. During the Term of Employment, the Executive shall be entitled to any perquisites that are generally offered
to other senior executive officers of the Company, on terms and conditions as determined by the Company from time to time. 

(c) Vacation. During the Term of Employment, the Executive shall be entitled to four (4) weeks of paid vacation, to be taken at such
time(s) as the Executive and the Board reasonably agrees is appropriate and subject to the Company’s vacation policies as in effect from time to time. 
 9. TERMINATION OF EMPLOYMENT. 
 (a) Death. The Executive shall terminate employment
with the Company, and the Term of Employment shall terminate, upon the Executive’s death. 
 (b) Disability. The Company
shall be entitled to terminate the Executive’s employment for Disability if the Executive has experienced a permanent disability as defined in the Company’s disability plans (a “Disability”). The termination of the
Executive’s employment by the Company for Disability shall not be considered a termination without Cause for purposes of this Agreement. 
 (c) For or Without Cause or Voluntarily (Other Than for Good Reason). The Company may terminate the Executive’s employment for Cause or without Cause. The Executive may voluntarily terminate his
employment, other than for Good Reason (“Voluntary Resignation”), provided that the Executive provides the Company with notice of his intent to terminate his employment at least thirty (30) days in advance of the Termination
Date. 
 (d) Good Reason. The Executive may terminate his employment with the Company for Good Reason. For purposes of this
Agreement, “Good Reason” shall mean, in connection with the Executive’s termination of employment, the occurrence of any of the following events without his consent: 

  
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 (i) a material diminution in the Executive’s duties and
responsibilities other than a change in the Executive’s duties and responsibilities that results from becoming part of a larger organization following a Change in Control; 

(ii) a material decrease in the Executive’s Base Salary, Target Annual Bonus Opportunity or Target Quarterly Bonus
Opportunity; or 
 (iii) a relocation of the Executive’s primary work location after the Closing such that
his daily commute is increased by more than 75 miles; 
 provided that, within 30 days following the occurrence of any of
the events set forth in clauses (i) through (iii), the Executive shall have delivered written notice to the Company of his intention to terminate his employment for Good Reason, which notice specifies in reasonable detail the circumstances
claimed to give rise to the Executive’s right to terminate employment for Good Reason, and the Company shall not have cured such circumstances within 60 days following the Company’s receipt of such notice. 

10. PROCEDURE FOR TERMINATION OF EMPLOYMENT. 
 (a) Notice of Termination of Employment. Any termination of the Executive’s employment with the Company (other than a termination of employment on account of the death of the Executive) shall be
communicated by written “Notice of Termination” to the other party hereto in accordance with Section 26 hereof. 
 (b) Termination Date. The Termination Date shall mean: (i) if the Executive’s termination of employment occurs due to the Executive’s death, the date of the Executive’s death;
(ii) if the Executive’s termination of employment occurs due to the Executive’s Disability, the date on which the Executive receives a Notice of Termination from the Company; (iii) if the Executive’s termination of
employment occurs due to the Executive’s voluntary resignation without Good Reason, the date specified in the notice given pursuant to Section 9(c) hereof, which shall not be less than thirty (30) days after Company’s receipt of
the Notice of Termination; (iv) if the Executive’s termination of employment occurs due to the Executive’s termination for Good Reason, the date of his termination in accordance with Section 9(d) hereof; (v) if the
Executive’s termination of employment occurs pursuant to a non-renewal of the Term of Employment by either Party, the end of the then-current Term of Employment; and (vi) if the Executive’s termination of employment occurs for any
other reason, the date on which a Notice of Termination is given or any later date (within thirty (30) days, or any alternative time period agreed upon by the Parties, after the giving of such Notice of Termination) set forth in such Notice of
Termination. Effective as of the Termination Date, unless otherwise determined by the Board, the Executive shall be deemed to have resigned from any and all positions he then holds with the Company and its Affiliates, including but not limited to
his position on the Board and the board of directors of any Affiliate. 
 11. PAYMENTS UPON TERMINATION OF EMPLOYMENT.

 (a) Termination Due to Death or Disability. In the event that the Executive’s employment hereunder is terminated due to
his death or Disability, the Executive (or his estate or his beneficiaries, in the event of his death), shall be entitled to receive: 

  
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 (i) Payment in respect of (A) his accrued but unpaid Base Salary
through the Termination Date, (B) any unpaid business expense reimbursements due to the Executive under Section 8 of this Agreement, (C) notwithstanding anything to the contrary in Section 5 of this Agreement, in the event that
the Termination Date occurs after the end of a calendar year and/or calendar quarter, but prior to the date on which the applicable Annual Bonus and/or Quarterly Bonus earned by the Executive is paid to the Executive, payment of such Annual Bonus
and/or Quarterly Bonus, and (D) the Executive’s accrued but unused vacation days, if any, for the year in which the Termination Date occurs ((A), (B), (C) and (D) together, the “Accrued Amounts”). The Accrued
Amounts shall be paid as soon as reasonably practicable, but no later than thirty (30) days, following the Termination Date; 
 (ii) payment of vested benefits, if any, in accordance with the applicable benefit plans and programs of the Company as in effect from time to time; and 

(iii) payment of a prorated Annual Bonus in respect of the year in which the Termination Date occurs,
determined based on the number of days worked by the Executive in the year in which the Termination Date occurs and actual achievement of the performance goals established in respect of such year for the full year, payable at the same time as
bonuses are paid to other employees of the Company, but no later than two and one-half (2 1/2) months following the end of the year in which the Termination Date occurs. 

(b) Termination by the Company for Cause, Voluntary Resignation or Termination Due to Non-Renewal. 

(i) In the event the Company terminates the Executive’s employment hereunder for Cause or in the event of a Voluntary
Resignation, or the Executive’s employment hereunder is terminated as a result of the delivery of a Non-Renewal Notice, the Executive shall be entitled to receive: 

(A) payment of the Accrued Amounts as soon as reasonably practicable, but no later than thirty (30) days, following
the Termination Date; and 
 (B) payment of vested benefits, if any, in accordance with the applicable benefit
plans and programs of the Company as in effect from time to time. 
 (c) Termination by the Company without Cause or by the
Executive for Good Reason. 
 (i) In the event that the Executive’s employment hereunder is
(x) terminated by the Company without Cause, other than due to Disability or death or (y) the Executive resigns for Good Reason, the Executive shall be entitled to receive: 

  
 8 

 (A) payment of the Accrued Amounts as soon as reasonably practicable, but no
later than thirty (30) days, following the Termination Date; 
 (B) payment of vested benefits, if any, in
accordance with the applicable benefit plans and programs of the Company as in effect from time to time; 
 (C)
subject to (x) the Executive’s satisfaction of the Release Requirements and (y) the Executive’s continued compliance with the Restrictive Covenants: 

(1) continued payment of Base Salary at the annualized rate in effect on the Termination Date for a period of:

 (A) if the Termination Date does not occur within the Change in Control Period, twelve (12) months
following the Termination Date; or 
 (B) if the Termination Date does occur within the Change in Control
Period, twenty-four (24) months following the Termination Date, in either case payable in accordance with the Company’s usual and customary payroll practices; 

(2) payment of an amount equal to: 

(A) if the Termination Date does not occur within the Change in Control Period, the sum of (x) the Annual Bonus paid
to the Executive in respect of the calendar year prior to the calendar year in which the Termination Date occurs and (y) all Quarterly Bonuses paid to the Executive in respect of the calendar quarters occurring in the calendar year prior to the
calendar year in which the Termination Date occurs (collectively, the “Prior Year Bonus”), payable over a period of twelve (12) months following the Termination Date in accordance with the Company’s usual and customary
payroll practices; or 
 (B) if the Termination Date does occur within the Change in Control Period, the product
of (x) the Prior Year Bonus and (y) two (2), payable over a period of twenty-four (24) months following the Termination Date in accordance with the Company’s usual and customary payroll practices; and 

  
 9 

 (3) reimbursement on a monthly basis for the COBRA premiums paid by the
Executive each month (up to eighteen (18) months) to receive COBRA benefits for himself and his immediate family, in accordance with applicable law (the “COBRA Amount”); provided, however, that if the Executive
becomes re-employed with another employer and becomes eligible for medical insurance coverage under a plan maintained by such employer, the Executive shall be obligated to provide the Company with written notice of his new employment within five
(5) business days of obtaining such new employment and the reimbursement by the Company of the COBRA Amount shall cease and the Company shall have no further obligation in connection therewith. 

(ii) Payments to be made and benefits to be provided under Section 11(c)(i)(D) (together, the
“Severance Payments”) shall be provided or shall commence on the 60th day after the Termination Date (the “Release Date”), provided that, as of the 50th day after the Termination Date, the Release Requirements are satisfied. If the Release Requirements are not satisfied
as of the 50th day after the Termination Date, then the
Executive shall not be entitled to any payments or benefits under the foregoing subsections and the Company and its Affiliates shall have no further obligations in connection therewith. If the Release Requirements are satisfied, then the portion of
the Severance Payments which would otherwise have been paid during the period between the Termination Date and the Release Date shall instead be paid as soon as reasonably practicable following the Release Date. For purposes of this Agreement, the
“Release Requirements” shall be satisfied if, as of the applicable date, the Executive has executed a general release of claims against the Company and its Affiliates in substantially the form attached hereto as Exhibit D and
the revocation period required by applicable law has expired without the Executive’s revocation of such release. 
 (d) No
Mitigation Requirement or Offset. In the event of any termination of employment under this Section 11, the Executive shall be under no obligation to seek other employment and, except as otherwise provided in Section 11(c)(i)(C)(3), there
shall be no offset against amounts due the Executive under this Agreement on account of any remuneration attributable to any subsequent employment that he may obtain. 
 (e) No Other Severance Benefits. Except as specifically set forth in this Agreement, the Executive covenants and agrees that the Executive shall not be entitled to any other form of severance or
termination payments or benefits from the Company, including, without limitation, payments or benefits otherwise payable under any of the Company’s regular severance policies. 

(f) Nature of Payments. Any amounts due under this Section 11 are in the nature of severance payments considered to be reasonable by
the Company and the Executive and are not in the nature of a penalty. 

  
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 12. RESTRICTIVE COVENANTS. 

(a) Non-Competition. 
 (i) The Executive acknowledges and recognizes the highly competitive nature of the businesses of the Company and its Affiliates and accordingly agrees that during the Term of Employment and the Restricted
Period, the Executive will not directly or indirectly become an employee, director, or independent contractor of, or a consultant to, or perform any services for, or acquire any financial interest in, any Person engaging in a Competing Business.

 (ii) Notwithstanding anything to the contrary in this Agreement, the Executive may : 

(A) directly or indirectly own, solely as an investment, securities of any Person engaged in a Competing Business which
are publicly traded on a national or regional stock exchange or on the over- the-counter market if the Executive (1) is not a controlling person of, or a member of a group which controls, such person and (2) does not, directly or
indirectly, own one percent (1%) or more of any class of securities of such Person (excluding any interest the Executive owns through a mutual fund, private equity fund or other pooled account); and 

(B) provide services for a subsidiary or division of a Person that is engaged in a Competing Business as long as such
subsidiary or division (1) is not itself engaged in a Competing Business and (2) does not, and the Executive does not, provide any services to the Person that is engaged in a Competing Business that relate (directly or indirectly) to such
Competing Business. 
 (b) Non-Solicitation. 

(i) During the Term of Employment and the Restricted Period, the Executive will not, whether on the Executive’s own
behalf or on behalf of or in conjunction with any person, company, business entity or other organization whatsoever, solicit or hire, or attempt to solicit or hire: 

(A) any customer or supplier of the Company or any of its Affiliates in connection with any business activity that then
competes with the Company or such Affiliate(s) or to terminate or alter in a manner adverse to the Company or such Affiliate(s) such customer’s or supplier’s relationship with the Company or such Affiliate(s); 

(B) any investor or limited partner in any Sponsor (to the extent known to the Executive as such); or 

(C) any Company Employee or individual who was a Company Employee within the six-month period immediately prior thereto to

  
 11 

 
terminate or otherwise alter his or her employment with, and/or provision of services for, the Company or its Affiliates. 
 (c) Confidentiality. 
 (i) The Executive hereby agrees that, during
the Term of Employment and thereafter, other than in the proper performance of his duties for the Company and its Affiliates, he will hold in strict confidence any proprietary information or Confidential Information related to the Company or any of
its Affiliates. For purposes of this Agreement, the term “Confidential Information” shall mean all information of the Company or any of its Affiliates (in whatever form) which is not generally known to the public, including without
limitation any inventions, processes, methods of distribution, customer lists or customers’ or trade secrets, provided that Confidential Information shall not include (A) information the Executive is required to disclose by applicable law,
regulation or legal process so long as the Executive notifies the Company promptly (it being understood that “promptly” shall mean “prior to” unless prior notice is not possible, in which case “promptly” shall mean as
soon as practicable following) of the Executive’s obligation to disclose Confidential Information by applicable law, regulation or legal process and cooperates with the Company to limit the extent of such disclosure, or (B) any information
that is or becomes publicly known through no fault of the Executive. 
 (ii) The Executive agrees that at the
time of the termination of his employment with the Company, whether at the insistence of the Executive or the Company, and regardless of the reasons therefor, he will deliver to the Company, and not keep or deliver to anyone else, any and all notes,
files, memoranda, papers and, in general, any and all physical and electronic matter containing Confidential Information, including any and all documents significant to the conduct of the business of the Company or any subsidiary or Affiliate of the
Company which are in his possession, except for any documents for which the Company or any subsidiary or Affiliate of the Company has given written consent to removal at the time of the termination of the Executive’s employment. 

(d) Non-Disparagement. The Executive agrees that he will not, any time during the Term of Employment and on or after the time of the
termination of his employment with the Company for any reason, directly or indirectly, disparage (i) the Company or its Affiliates, (ii) the business, property or assets of the Company or its Affiliates, or (iii) any of the former,
current or future officers, directors, employees or shareholders of the Company or its Affiliates. The Company shall use its reasonable best efforts to cause its officers and members of the Board (in their individual capacities or on behalf of the
Company) not to, at any time during the Term of Employment and on or after the time of the termination of Executive’s employment with the Company for any reason, directly or indirectly, make or publish any disparaging statements or remarks
about the Executive. Nothing in this Section shall be construed to limit the ability of Executive or the Company’s officers or members of the Board (in their individual capacities or on behalf of the Company) to give truthful testimony pursuant
to 

  
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valid legal process, including but not limited to, a subpoena, court order or a government investigative matter. 
 (e) Injunctive Relief. It is impossible to measure in money the damages that will accrue to the Company or any of its Affiliates in the event that the Executive breaches any of the Restrictive Covenants.
In the event that the Executive breaches any such Restrictive Covenant, the Company or any of its Affiliates shall be entitled to an injunction restraining the Executive from violating such Restrictive Covenant (without posting any bond). If the
Company or any of its Affiliates shall institute any action or proceeding to enforce any such Restrictive Covenant, the Executive hereby waives the claim or defense that the Company or any of its Affiliates has an adequate remedy at law and agrees
not to assert in any such action or proceeding the claim or defense that the Company or any of its Affiliates has an adequate remedy at law. The foregoing shall not prejudice the Company’s or any of its Affiliates’ other rights or remedies
under applicable law or equity. In addition, the Company and the Executive agree that the Executive violates any Restrictive Covenant, the Company may cease payment of the Severance Payments and shall also be entitled to recoup any portion of the
Severance Payments that were previously paid to the Executive. 
 13. WORK PRODUCT. 

(a) In consideration of the Company’s promises and undertakings in this Agreement, the Executive agrees that all Work Product will be
disclosed promptly by the Executive to the Company, shall be the sole and exclusive property of the Company, and is hereby assigned to the Company, regardless of whether (i) such Work Product was conceived, made, developed or worked on during
regular hours of his employment or his time away from his employment, (ii) the Work Product was made at the suggestion of the Company; or (iii) the Work Product was reduced to drawing, written description, documentation, models or other
tangible form. Without limiting the foregoing, the Executive acknowledges that all original works of authorship that are made by the Executive, solely or jointly with others, within the scope of his employment and that are protectable by copyright
are “works made for hire,” as that term is defined in the United States Copyright Act (17 U.S.C., Section 101), and are therefore owned by the Company from the time of creation. 

(b) The Executive agrees to assign, transfer, and set over, and the Executive does hereby assign, transfer, and set over to the Company,
all of his right, title and interest in and to all Work Product, without the necessity of any further compensation, and agrees that the Company is entitled to obtain and hold in its own name all patents, copyrights, and other rights in respect of
all Work Product. The Executive agrees to (i) cooperate with the Company during and after his employment with the Company in obtaining patents or copyrights or other intellectual-property protection for all Work Product; (ii) execute,
acknowledge, seal and deliver all documents tendered by the Company to evidence its ownership thereof throughout the world; and (iii) cooperate with the Company in obtaining, defending and enforcing its rights therein. 

(c) The Executive represents that there are no other contracts to assign inventions or other intellectual property that are now in
existence between the Executive and any other Person. The Executive further represents that he has no other employment or undertakings that might restrict or impair his performance of this Agreement. The Executive will not in

  
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connection with his employment by the Company, use or disclose to the Company any confidential, trade secret, or other proprietary information of any previous employer or other Person that the
Executive is not lawfully entitled to disclose. 
 14. POST-TERMINATION OBLIGATIONS. Following the Term of Employment the
Executive shall, upon reasonable notice, use his reasonable best efforts to assist and cooperate with the Company and its counsel by providing such information and assistance to the Company as may reasonably be required by the Company at the
Company’s expense in connection with any existing or threatened claim, arbitral hearing, litigation, action or governmental or other investigation involving the conduct of business of the Company or its Affiliates not commenced by or involving
the Executive. The Executive’s obligation to cooperate shall be reasonably limited so as not to unreasonably interfere with his other business obligations, and shall not exceed one hundred (100) hours. 

15. ARBITRATION. 

(a) Any dispute, claim or controversy arising under or in connection with this Agreement or the Executive’s employment hereunder or
the termination thereof, other than injunctive relief under Section 12 hereof, shall be settled exclusively by arbitration administered by the American Arbitration Association (the “AAA”) and carried out in the State of
Massachusetts. The arbitration shall be conducted in accordance with the AAA rules governing commercial arbitration in effect at the time of the arbitration, except as modified herein. There shall be one arbitrator, mutually selected by the Company
and the Executive from a list of arbitrators provided by the AAA within thirty (30) days of receipt by respondent of the demand for arbitration. If the Company and Executive cannot mutually agree on an arbitrator within thirty (30) days,
then the parties shall request that the AAA appoint the arbitrator and the arbitrator shall be appointed by the AAA within fifteen (15) days of receiving such request. 
 (b) The arbitration shall commence within forty-five (45) days after the appointment of the arbitrator; the arbitration shall be completed within sixty (60) days of commencement; and the
arbitrator’s award shall be made within thirty (30) days following such completion. The parties may agree to extend the time limits specified in the foregoing sentence. 

(c) The arbitrator may award any form of relief permitted under this Agreement and applicable law, including damages and temporary or
permanent injunctive relief, except that the arbitral tribunal is not empowered to award damages in excess of compensatory damages, and each party hereby irrevocably waives any right to recover punitive, exemplary or similar damages with respect to
any dispute. The arbitrator may award attorney’s fees. The award shall be in writing and shall state the reasons for the award. 
 (d) The decision rendered by the arbitral tribunal shall be final and binding on the parties to this Agreement. Judgment may be entered in any court of competent jurisdiction. The parties hereto waive, to
the fullest extent permitted by law, any rights to appeal to, or to seek review of such award by, any court. The parties hereto further agree to obtain the arbitral tribunal’s agreement to preserve the confidentiality of the arbitration.

  
 14 

 16. LEGAL FEES AND INDEMNIFICATION. 

(a) Except as specifically provided in Section 15(c), each Party shall bear the cost of any legal fees and other fees and expenses
which may be incurred in connection with the negotiation of, and enforcing its respective rights under, this Agreement. 
 (b)
During the Term of Employment and for so long as there exists liability thereafter with regard to the Executive’s activities during the Term of Employment on behalf of the Company, the Company shall indemnify the Executive to the fullest extent
permitted by applicable law (and in no event in connection with the Executive’s gross negligence or willful misconduct), and shall at the Company’s election provide the Executive with legal representation or shall advance to the Executive
reasonable attorneys’ fees and expenses as such fees and expenses are incurred (subject to an undertaking from the Executive to repay such advances if it shall be finally determined by a judicial decision which is not subject to further appeal
that the Executive was not entitled to the reimbursement of such fees and expenses). 
 (c) During the Term of Employment and
for six years thereafter, the Executive shall be entitled to the same directors’ and officers’ liability insurance coverage that the Company provides generally to its other directors and officers, as may be amended from time to time for
such directors and officers. 
 17. ASSIGNABILITY; BINDING NATURE. 

This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors, heirs (in the case of the
Executive) and assigns. Rights or obligations of the Company under this Agreement may be, and may only be, assigned or transferred by the Company pursuant to a merger or consolidation in which the Company is the continuing entity, or the sale or
liquidation of all or substantially all of the assets of the Company, provided that the assignee or transferee is the successor to all or substantially all of the assets of the Company and such assignee or transferee assumes the liabilities,
obligations and duties of the Company, as contained in this Agreement, either contractually or as a matter of law. No rights or obligations of the Executive under this Agreement may be assigned or transferred by the Executive other than his rights
to compensation and benefits, which may be transferred only by will or operation of law, provided that any amount due hereunder to the Executive at the time of his death shall instead be paid to his estate or his designated beneficiary.

 18. AMENDMENT OR WAIVER. No provision in this Agreement may be amended unless such amendment is agreed to in writing and
signed by the Executive and an authorized officer of the Company. No waiver by either Party of any breach by the other Party of any condition or provision contained in this Agreement to be performed by such other Party shall be deemed a waiver of a
similar or dissimilar condition or provision at the same or any prior or subsequent time. Any waiver must be in writing and signed by the Executive or an authorized officer of the Company, as the case may be. 

19. SECTION 409A. 
 (a) To the extent applicable, this Agreement will be construed to comply, and administered in compliance, with Section 409A of the Code. 

  
 15 

 (b) Notwithstanding anything in this Agreement to the contrary, if as of the Termination
Date the Executive is a “specified employee” as defined in Section 409A of the Code and the deferral of the commencement of any payments or benefits otherwise payable hereunder as a result of such termination of employment is
necessary in order to prevent any accelerated or additional tax under Section 409A of the Code, then: 
 (i)
the Company will defer the commencement of the payment of any such payments or benefits hereunder (without any reduction in such payments or benefits ultimately paid or provided to Executive) until the first business day of the seventh month
following Termination Date (or the earliest date as is permitted under Section 409A of the Code), or 

(ii)(A) with respect to the provision of in-kind benefits hereunder which are otherwise not exempt from the six
(6) month delay requirements, during the period beginning on the Termination Date, and ending on the six (6) month anniversary of such date, Executive may be permitted to commence use of such benefits so long as Executive reimburses the
Company, on the last business day of each month, all or part of which occurs during such period, for the amount of any income imputed to Executive under applicable tax rules as a result of any benefits provided to Executive during such month, and
(B) in such event, on the 1st business day of seventh month following the Termination Date, the Company shall make a one-time, lump sum cash payment to Executive in an amount equal to the payments made by Executive in accordance with
Section 19(b)(ii)(A) above, together with interest thereon accruing at the applicable federal rate for instruments of less than one year, and 
 (iii) if any other payments of money or other benefits due to Executive hereunder could cause the application of an accelerated or additional tax under Section 409A of the Code, such payments or
other benefits shall be deferred to the extent that such deferral will make such payment or other benefits compliant under Section 409A of the Code, or otherwise such payment or other benefits shall be restructured, to the extent possible, in a
manner, determined by the Board, that does not cause such an accelerated or additional tax. 
 (c) For purposes of
Section 409A of the Code, (i) references herein to the Executive’s Termination Date, “termination of employment” or like reference shall refer to the Executive’s separation from service with the Company within the
meaning of Section 409A of the Code and (ii) the right to a series of installment payments under this Agreement shall be treated as a right to a series of separate payments. 

(d) Notwithstanding anything to the contrary herein, except to the extent any expense, reimbursement or in-kind benefit provided pursuant
to this Agreement does not constitute a “deferral of compensation” within the meaning of Section 409A of the Code: (x) the amount of expenses eligible for reimbursement or in-kind benefits provided to the Executive during any
calendar year will not affect the amount of expenses eligible for reimbursement or in- kind benefits provided to the Executive in any other calendar year, (y) the Company shall reimburse the Executive for expenses for which he is entitled to be
reimbursed on or before the 

  
 16 

 last day of the calendar year following the calendar year in which the applicable expense is incurred, and
(z) the right to payment or reimbursement or in-kind benefits hereunder may not be liquidated or exchanged for any other benefit. 
 (e) The Company shall consult with Executive in good faith regarding the implementation of the provisions of this Section 19; provided that, notwithstanding anything in this Agreement to the
contrary, neither the Company nor any of its Affiliates, employees or representatives shall have any liability to Executive with respect to any tax liabilities imposed on Executive under Section 409A of the Code. In the event that any changes
are made to Section 409A of the Code, this Section 19 shall be deemed amended to the extent necessary to cause this Agreement to comply with such changes to such law. 

20. SEVERABILITY. 
 In the event that any provision or portion of this Agreement shall be determined to be invalid or unenforceable for any reason, in whole or in part, the remaining provisions of this Agreement shall be
unaffected thereby and shall remain in full force and effect to the fullest extent permitted by law so as to achieve the purposes of this Agreement. 
 21. SURVIVORSHIP. 
 The respective rights and obligations of the Parties hereunder
shall survive any termination of this Agreement to the extent necessary to achieve the intended preservation of such rights and obligations. In particular, the provisions of Sections 11, 12, 13 and 14 shall remain in effect as long as is necessary
to give effect thereto. 
 22. REFERENCES. 
 In the event of the Executive’s death or a judicial determination of his incompetence, reference in this Agreement to the Executive shall be deemed, where appropriate, to refer to his beneficiary,
estate or other legal representative. 
 23. GOVERNING LAW. 

This Agreement shall be governed in accordance with the laws of the State of Massachusetts without reference to its principles of conflict
of laws. 
 24. WITHHOLDING. The Company shall be entitled to withhold from any payment to the Executive any amount of tax
withholding required by applicable law at the times dictated by applicable law. 
 25. HEADINGS. 

The headings of the sections contained in this Agreement are for convenience only and shall not be deemed to control or affect the meaning
or construction of any provision of this Agreement. 
 26. NOTICES. 

  
 17 

 All notices and other communications required or permitted hereunder shall be in writing and
shall be deemed given when (a) delivered personally, (b) delivered by certified or registered mail, postage prepaid, return receipt requested or (c) delivered by overnight courier (provided that a written acknowledgment of receipt is
obtained by the overnight courier) to the Party concerned at the address indicated below or to such changed address as such Party may subsequently give such notice of: 
  

			
		 	If to the Company:
		
		 	      EIG Investors Corp.
		 	      70 Blanchard Road
		 	      Burlington, MA 01803
		 	      Attention: General Counsel
		
		 	      With copies (which shall not constitute notice) to:
		
		 	      Cleary Gottlieb Steen & Hamilton LLP
		 	      One Liberty Plaza
		 	      New York, New York 10006
		 	      Attention: Michael J. Albano
		
		 	      Warburg Pincus
		 	      450 Lexington Avenue
		 	      New York, NY 10170
		 	      Attention: General Counsel

 If to the Executive, to the most recent address shown on the records of the Company. 

27. ENTIRE AGREEMENT. 
 This Agreement contains the entire understanding and agreement between the Parties concerning the subject matter hereof and supersedes in all respects any prior agreements, understandings, discussions,
negotiations and undertakings, whether written or oral, between the Parties with respect thereto. Under no circumstances shall the Executive be entitled to any other payments or benefits of any kind, except for the payments and benefits described or
referred to herein, unless otherwise agreed to the Company and the Executive in writing. 
 28. COUNTERPARTS. 

This Agreement may be executed in two or more counterparts, each of which will be deemed an original. 

  
 18 

 IN WITNESS WHEREOF, the undersigned have executed this Agreement as of the date first
written above. 
  

					
	EIG INVESTORS CORP.	 	
			
	By:	 	 /s/ James C. Neary
	 	
	Name:	 	James C. Neary	 	
	Title:	 	Authorized Person	 	

  
 [Signature
Page for Employment Agreement] 

 
			
	WP EXPEDITION TOPCO LLC
	(SOLELY WITH RESPECT TO SECTION 6)
		
	By:	 	 /s/ Chandler Reedy

	Name:	 	Chandler Reedy
	Title:	 	Vice President, Secretary and Treasurer

  
 [Signature
Page for Employment Agreement] 

 
			
	EXECUTIVE:	 	
		
	 /s/ Hari Ravichandran
	 	
	Hari Ravichandran	 	

  
 [Signature
Page for Employment Agreement] 

 EXECUTION VERSION 
 Exhibit A - Existing Boards of Directors 
 Tregaron India Holdings LLC (a.k.a
Glowtouch Technologies) 
 Innovative Business Services (a.k.a Sitelock) 
 Stoplift, Inc 
 Advisory board: 
 NeoSaej, Inc (a.k.a MoneyAisle.com) 

 EXECUTION VERSION 
 Exhibit B - Additional Terms of Executive’s Topco Class B Units 
 In addition
to the terms and conditions set forth in the LLC Agreement, the following terms shall apply with respect to the Executive’s Class B Units (as defined in the LLC Agreement). For purposes of this Exhibit B, all capitalized terms used herein but
not defined in this Agreement shall have the meaning set forth in the LLC Agreement. 
 1. Size of Profits Interest Units Grant. On or as
soon as reasonably practicable following the Closing, Topco shall grant to the Executive 5/9 of the portion of the management equity pool of Class B Units granted on or as soon as reasonably practicable following the Closing (which is expected to be
75% of the Class B Units available for issuance as of the Closing Date) (such grant to the Executive, the “Initial Grant”). 50% of the Initial Grant shall be in the form of Class B-1 Units and 50% shall be in the form of Class B-2
Units. 
 2. Single-Trigger Vesting. Notwithstanding anything to the contrary in the LLC Agreement, in the event that a Change in
Majority Ownership is consummated, all then-unvested Class B-1 Units held by the Executive shall vest in full upon such consummation. 

 EXECUTION VERSION 
 Exhibit C - Additional Terms of Executive’s Topco Units 
 In addition to the
terms and conditions set forth in the LLC Agreement, the following terms shall apply with respect to the Executive’s Membership Units (as defined in the LLC Agreement). For purposes of this Exhibit C, all capitalized terms used herein but not
defined in this Agreement shall have the meaning set forth in the LLC Agreement. 
 1. Class A Unit Put Right. 

 

	 	(a)	If the Executive ceases to provide Services due to a termination of employment without Cause or for Good Reason (each as defined in this Agreement), the Executive (or
his Permitted Transferee, as applicable) shall have the right (the “Put Right”), during the ninety (90) day period following the Executive’s Management Termination Date, to sell to Topco (or its designated assignee), and
upon the exercise of such Put Right Topco (or its designated assignee) shall purchase from the Executive (or his Permitted Transferee, as applicable), the Specified Portion of the Class A Units held by the Executive (or his Permitted
Transferee, as applicable) at a per Unit price equal to the Fair Market Value of a Class A Unit determined as of the date the Put Right is exercised. For purposes of this Agreement and the LLC Agreement, the “Specified Portion”
shall mean a portion of the Class A Units whose aggregate Fair Market Value (determined as of the date the Put Right is exercised) is equal to or less than $14,325,000. 

 

	 	(b)	 The Executive (or his Permitted Transferee, as applicable) shall exercise the Put Right by delivering to Topco a written notice (the “Put
Notice”) specifying his intent to sell Class A Units held by the Executive (or his Permitted Transferee, as applicable) and the number of Class A Units to be sold. The Put Right shall be deemed exercised as of the date on which Topco
receives such Put Notice. Such purchase and sale shall occur on such date as Topco (or its designated assignee) shall specify, which date shall be no later than ninety (90) days after the end of the fiscal quarter in which the Put Notice is
delivered. Topco will use commercially reasonable efforts to make the payment for the Class A Units in cash on the date of such purchase and sale; provided that, despite using such efforts, if such payment will result in a Prohibition
Event, Topco may deliver a note in the amount that would result in any cash payments triggering a Prohibition Event (the “Prohibited Amount”), with any remainder being paid in cash on the date of such purchase and sale. Such note shall be
payable in full or in part as soon as payment of all or a portion thereof would not result in a Prohibition Event. However, in the event that the provision of such note would still be a Prohibition Event, then and only then may Topco delay payment
of the Prohibited Amount until such restriction lapses as provided below. In the event the payment of the purchase price is delayed as a result of a Prohibition Event as provided above, Topco shall notify the Executive or Permitted Transferee as
soon as practicable of the need for such a delay (the “Delay Notice”), and shall permit the Executive or Permitted Transferee, within ten (10) days of the delivery of the Delay Notice, to rescind the Put Notice. If the
Executive or Permitted Transferee does not rescind the Put Notice as provided in the preceding sentence, the Put Notice shall remain outstanding and any payment in respect thereof shall be made without the

	 	
application of further conditions or impediments as soon as practicable after the payment of such purchase price would no longer result in the violation of the terms or provisions of, or result
in a Prohibition Event, and such payment shall equal the amount that would have been paid to the Executive or Permitted Transferee if no delay had occurred. 

 

	 	(c)	For the avoidance of doubt, Executive will not have any Put Right with respect to any Class B Unit held by Executive. 

2. Appraisal Rights. With respect solely to clause (i) of the definition of “Fair Market Value” in the LLC Agreement, in connection
with any exercise of (A) the Call Right by TopCo in respect of the Class B Units held by Executive or (B) the Put Right by the Executive with respect to Specified Portion of the the Executive’s Class A Units, the Board (as
defined in the LLC Agreement) shall notify the Executive or Permitted Transferee of its determination of the Fair Market Value of such Class B Units or Class A Units, as applicable (the “Board’s FMV”). Within ten
(10) days of receipt of such notice, the Executive or Permitted Transferee shall indicate by written notice to the Board whether the Executive or Permitted Transferee agrees with the Board’s FMV, in which case the Board’s FMV shall be
the “Fair Market Value” of the applicable Membership Units, or disagrees with the Board’s FMV. If the Executive or Permitted Transferee disagrees with the Board’s FMV, within fifteen (15) days of the Executive’s or
Permitted Transferee’s notice to the Board, the Board shall appoint an appraiser who is mutually acceptable to the Executive (or Permitted Transferee, if applicable) and the Board (the “Appraiser”) who shall determine a value
(the “Appraiser’s FMV”) for the applicable Membership Units within fifteen (15) days of its appointment by the Board. If either (i) the Appraiser agrees with the Board’s FMV or (ii) the Appraiser disagrees
with the Board’s FMV but the Appraiser’s FMV is either (x) less than the Board’s FMV but equal to or greater than 90% of the Board’s FMV or (y) greater than the Board’s FMV but equal to or lesser than 110% of the
Board’s FMV, then the Board’s FMV shall govern and constitute the “Fair Market Value” of the applicable Membership Units. In the event that the Appraiser disagrees with the Board’s FMV and the Appraiser’s FMV is not
within the range described in clauses (ii)(x) and (y) above, then the Appraiser’s FMV shall govern and constitute the “Fair Market Value” of the applicable Membership Units; provided that, in such case, if the Appraiser
has been appointed pursuant to Topco’s exercise of the Call Right, Topco shall have the right to rescind such Call Right. Topco and the Executive (or his Permitted Transferee, if applicable) shall equally bear all costs, fees and expenses of
the Appraiser. Any Appraiser appointed hereunder shall be competent and qualified by training and expertise, disinterested and shall be a nationally recognized consulting, valuation or investment banking firm. All appraisal reports shall be rendered
in writing to Topco and the Executive (or his Permitted Transferee, if applicable) and shall be signed by the appraiser making the report. 

 EXECUTION VERSION 
 EXHIBIT D 
 Form of Release 

[The language in this Release may change based on legal developments and evolving best practices this form is provided as an example of what will
be included in the final Release document.] 
 RELEASE AGREEMENT 

This Release Agreement (“Release”) is hereby made between Hari Ravichandran (“Executive”) and EIG
Investors Corp., a Delaware corporation (the “Company”), 
 II. RECITALS 

WHEREAS, Executive and the Company have entered into an Employment Agreement dated [—], 2011
(the “Employment Agreement”), pursuant to which Executive is eligible to receive severance and certain benefits (the “Severance Benefits”) in the event of certain specified terminations of employment, subject to and
conditioned upon his execution of a general release. 
 WHEREAS, Executive and the Company desire to enter into this Release, in
satisfaction of such condition under the Employment Agreement. 
 III. TERMS AND CONDITIONS 

NOW, THEREFORE, in consideration of the mutual covenants and other good and valuable consideration contained herein, the parties hereby agree as
follows: 
 1. Separation. Executive’s employment with the Company and all of its subsidiaries and Affiliates ended effective
            , 2011. The Company and Executive agree that such separation is [without Cause] [for Good Reason] (as defined in the Employment Agreement), resulting in Executive’s rights
to receive the Severance Benefits subject to his execution of this Release, as provided under the Employment Agreement. 
 2. General Release
and Covenant Not to Sue. In consideration for the Severance Benefits and other good and valuable consideration, Executive for himself, his assigns, agents, heirs, executors, administrators, personal representatives and legal representatives (the
“Releasing Parties”) fully and unconditionally waives, releases and forever discharges any and all liability, claims, demands, actions or causes of action, in law or in equity, suits, debts, liens, contracts, agreements, promises,
liability, claims, demands, damages, loss, cost or expense of any kind or character (collectively, “Claims”) relating to Executive’s employment with the Company and its subsidiaries and/or the termination of such employment,
whether known or unknown, suspected or unsuspected action of any kind or nature whatsoever they have or may have against the Company and/or its parent, subsidiaries, affiliates, and related entities, and all of their predecessors, successors,
assigns, trustees, officers, directors, shareholders, partners, insurers, fiduciaries, agents, counsel and current and former employees (the “Released Parties”) from the 

 
beginning of time through and including the date Executive signs this Agreement, including without limitation, any Claims arising out of, or relating to Title VII of the Civil Rights Act of 1964;
the Civil Rights Act of 1866; the Equal Pay Act; the Americans with Disabilities Act; the Age Discrimination in Employment Act of 1967 as amended by the Older Workers Benefit Protection Act (“ADEA”); the Fair Labor Standards Act;
the Employee Retirement Income Security Act; the Family Medical Leave Act; and the Massachusetts Fair Employment Rights Act; but not including any Claim (a) to enforce the terms of this Release or the Employment Agreement, (b) to bring to
the attention of the Equal Employment Opportunity Commission or the Massachusetts Commission Against Discrimination claims of discrimination; provided, however, that Executive does release his or her right to secure any damages for alleged
discriminatory treatment, (c) any claims relating to accrued benefits earned and vested as of the Termination Date (as defined in the Employment Agreement) under an employee benefit plan maintained by any Released Party and governed by the
Employee Retirement Income Security Act, including any claim to continued health coverage under COBRA, (d) to receive the Accrued Amounts (as defined in the Employment Agreement), (e) for any Releasing Party’s rights to
indemnification under the Company’s by-laws or certificate of incorporation or under any policy of insurance carried by any Released Party or existing under applicable law, or (f) that cannot be released as a matter of law. In addition,
this Release is not intended to interfere with Executive’s right to challenge that his waiver of any and all ADEA claims pursuant to this Release is a knowing and voluntary waiver, although Executive, by signing below, specifically represents
to the Company that he has entered into this Release knowingly and voluntarily. 
 3. Covenant Not to Sue. Additionally, Executive agrees
not sue, commence, assert, bring or file in any court or other tribunal, in any jurisdiction, any suit, action, litigation, complaint, cross-complaint, counterclaim, third-party complaint, petition or other pleading or proceeding, or otherwise seek
affirmative relief against any Released Party on account of any Claim released pursuant to Section 2 hereof. 
 4. Voluntary
Agreement. Executive understands and acknowledges the significance and consequences of this Release, that it is voluntary, that it has not been given as a result of any coercion, and expressly confirms that it is to be given full force and
effect according to all of its terms, including those relating to unknown Claims. Executive was hereby advised of Executive’s right to seek the advice of an attorney prior to signing this Release. Executive and Company each acknowledge that
they have signed this Release only after full reflection and analysis, that they understand it and are entering into it voluntarily. 
 5.
Period for Consideration of Agreement and Other Matters. Executive acknowledges that, before signing this Release, Executive was given a period of at least [twenty-one (21)] days to consider this Release. Executive also understands that he
has the right to change his mind and cancel this Release by providing written notice to the Company no later than seven (7) days following the date that Executive has signed it. This Release will not be effective until the end of this seven
(7) day period. Executive acknowledges that Executive was advised to consult with legal counsel prior to executing a copy of this Release. [Executive acknowledges that Executive 

 
was provided with a list of the ages and job descriptions of the individuals who are eligible to receive similar Severance Benefits conditioned upon the signing of a similar agreement.]1 
 6. Non-Admission. Executive and the Company agree that this Agreement does not constitute and shall not be construed, interpreted, or treated in any respect as an admission of any liability or
wrongdoing by Executive or the Release Parties. Executive and the Company further agree that this Release shall not be admissible in any proceeding without Executive’s and the Company’s written consent, except for a proceeding instituted
by Executive or the Company challenging the validity of this Release, a proceeding by Executive or the Company alleging a breach of this Release or the Employment Agreement , any proceeding in which a defense is asserted based on any provisions of
this Release, or as otherwise required by law. 
 7. Choice of Law, Interpretation and Severability. Executive and the Company agree that
this Agreement shall be governed by Massachusetts law. Executive and the Company agree that this Agreement shall not be construed against any party on account of authorship and, if a court finds any part of this Agreement to be illegal or invalid,
the illegal or invalid portion of the Agreement shall be severed and the rest of the Agreement will be enforceable. Moreover, if any one or more of the provisions contained in this Agreement is held to be excessively broad as to duration, scope,
activity or subject, such provisions will be construed by limiting and reducing them so as to be enforceable to the maximum extent compatible with applicable law. 
 8. Execution. This Agreement may be executed in two or more facsimiled counterparts, each of which shall be equivalent to an original, but which collectively shall constitute one Agreement.

 9. Entire Agreement. Except as otherwise set forth herein, the terms contained in this Agreement constitute the entire agreement
between the parties with respect to the subject matter hereof and supersede all prior agreements relating thereto whether written or oral. 

AGREED TO AND ACCEPTED BY: 
  

							
	Executive	 		 	EIG Investors Corp.	 	
				
	  
	 		 	  
	 	
				
	Date:                             
                   	 		 	Name:                            
                  	 	
				
		 		 	Title:                            
                    	 	

  

	1 	This paragraph is subject to revision as necessary for compliance with applicable law.

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