Document:

"Change in Control Agreement" dated June 16, 2004

 EXHIBIT 10 (B) 
  
 CHANGE-IN-CONTROL AGREEMENT 
 STEPHEN P. DAVEY 
 (Senior Vice President) 
  
 THIS EMPLOYMENT AGREEMENT (the “Agreement”), is made as of this
16th day of June 2004, among VALLEY NATIONAL BANK (“Bank”), a national banking association with its
principal office at 1455 Valley Road, Wayne, New Jersey, VALLEY NATIONAL BANCORP (“Valley”), a New Jersey Corporation which maintains its principal office at 1455 Valley Road, Wayne, New Jersey (Valley and the Bank collectively are the
“Company”) and STEPHEN H. DAVEY (the “Executive”). 
  
 BACKGROUND 
  
 WHEREAS, the Executive has been
continuously employed by the Bank for at least three full years; 
  
 WHEREAS, the Executive throughout their tenure has worked diligently in their position in the business of the Bank and Valley; 
  
 WHEREAS, the Board of Directors of the Bank and Valley believe that the future services of the Executive are of great value to the Bank and Valley and
that it is important for the growth and development of the Bank that the Executive continue in their position; 
  
 WHEREAS, if the Company receives any proposal from a third person concerning a possible business combination with, or acquisition of equities securities
of, the Company, the Board of Directors of the Company (the “Board”) believes it is imperative that the Company and the Board be able to rely upon the Executive to continue in their position, and that they be able to receive and rely upon
their advice, if they request it, as to the best interests of the Company and its shareholders, without concern that the Executive might be distracted by the personal uncertainties and risks created by such a proposal; 
  
 WHEREAS, to achieve that goal, and to retain the Executive’s services
prior to any such activity, the Board of Directors and the Executive have agreed to enter into this Agreement to govern the Executive’s termination benefits in the event of a Change in Control of the Company, as hereinafter defined. 

 
 NOW, THEREFORE, to assure the Company that it will have the continued
dedication of the Executive and the availability of their advice and counsel notwithstanding the possibility, threat or occurrence of a bid to take over control of the Company, and to induce the Executive to remain in the employ of the Company, and
for other good and valuable consideration, the Company and the Executive, each intending to be legally bound hereby agree as follows: 
  
 1. Definitions 
  
 a. Base Salary. “Base Salary”, as used in Section 9 hereof, means the annual cash base salary (excluding any bonus and
the value of any fringe benefits) paid to the Executive at the time of the termination of employment unless such amount has been reduced after a Change in Control, in which case such amount shall be the highest base salary in effect during the 18
months prior to the Change in Control. 
  

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 b. Cause. For purposes of this Agreement “Cause” with respect to the
termination by the Company of Executive’s employment shall mean (i) willful and continued failure by the Executive to perform their duties for the Company under this Agreement after at least one warning in writing from the Company’s Board
of Directors identifying specifically any such failure; (ii) the willful engaging by the Executive in misconduct which causes material injury to the Company as specified in a written notice to the Executive from the Board of Directors; or (iii)
conviction of a crime, other than a traffic violation, habitual drunkenness, drug abuse, or excessive absenteeism other than for illness, after a warning (with respect to drunkenness or absenteeism only) in writing from the Board of Directors to
refrain from such behavior. No act or failure to act on the part of the Executive shall be considered willful unless done, or omitted to be done, by the Executive not in good faith and without reasonable belief that the action or omission was in the
best interest of the Company. 
  
 c. Change in
Control. “Change in Control” means any of the following events: (i) when Valley or a Subsidiary acquires actual knowledge that any person (as such term is used in Sections 13(d) and 14(d)(2) of the Exchange Act), other than an
affiliate of Valley or a Subsidiary or an employee benefit plan established or maintained by Valley, a Subsidiary or any of their respective affiliates, is or becomes the beneficial owner (as defined in Rule 13d-3 of the Exchange Act) directly or
indirectly, of securities of Valley representing more than twenty-five percent (25%) of the combined voting power of Valley’s then outstanding securities (a “Control Person”), (ii) upon the first purchase of Valley’s common stock
pursuant to a tender or exchange offer (other than a tender or exchange offer made by Valley, a Subsidiary or an employee benefit plan established or maintained by Valley, a Subsidiary or any of their respective affiliates), (iii) upon the approval
by Valley’s stockholders of (A) a merger or consolidation of Valley with or into another corporation (other than a merger or consolidation which is approved by at least two-thirds of the Continuing Directors (as hereinafter defined) or the
definitive agreement for which provides that at least two-thirds of the directors of the surviving or resulting corporation immediately after the transaction are Continuing Directors (in either case, a “Non-Control Transaction”)), (B) a
sale or disposition of all or substantially all of Valley’s assets or (C) a plan of liquidation or dissolution of Valley, (iv) if during any period of two (2) consecutive years, individuals who at the beginning of such period constitute the
Board (the “Continuing Directors”) cease for any reason to constitute at least two-thirds thereof or, following a Non-Control Transaction, two-thirds of the board of directors of the surviving or resulting corporation; provided that
any individual whose election or nomination for election as a member of the Board (or, following a Non-Control Transaction, the board of directors of the surviving or resulting corporation) was approved by a vote of at least two-thirds of the
Continuing Directors then in office shall be considered a Continuing Director, or 

  

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(v) upon a sale of (A) common stock of the Bank if after such sale any person (as such term is used in Section 13(d) and 14(d)(2) of the Exchange Act) other
than Valley, an employee benefit plan established or maintained by Valley or a Subsidiary, or an affiliate of Valley or a Subsidiary, owns a majority of the Bank’s common stock or (B) all or substantially all of the Bank’s assets (other
than in the ordinary course of business). No person shall be considered a Control Person for purposes of clause (i) above if (A) such person is or becomes the beneficial owner, directly or indirectly, of more than ten percent (10%) but less than
twenty-five percent (25%) of the combined voting power of Valley’s then outstanding securities if the acquisition of all voting securities in excess of ten percent (10%) was approved in advance by a majority of the Continuing Directors then in
office or (B) such person acquires in excess of ten percent (10%) of the combined voting power of Valley’s then outstanding voting securities in violation of law and by order of a court of competent jurisdiction, settlement or otherwise,
disposes or is required to dispose of all securities acquired in violation of law. 
  
 d. Continuously Employed. “Continuously employed”, as used in Section 9, means continuously employed by the Bank but
excludes any period of employment by a bank or financial institution acquired by or merged into the Bank and excludes any period of employment by the Bank if such period is separated from the current employment with the Bank by a break in service
(other a break in service resulting solely from illness, disability or family leave). 
  
 e. Contract Period. “Contract Period” shall mean the period commencing the day immediately preceding a Change in Control
and ending on the earlier of (i) the first anniversary of the Change in Control or (ii) the date the Executive would attain age 65 or (iii) the death of the Executive. For the purpose of this Agreement, a Change in Control shall be deemed to have
occurred at the date specified in the definition of Change-in-Control. 
  
 f. Exchange Act. “Exchange Act” means the Securities Exchange Act of 1934, as amended. 
  
 g. Good Reason. When used with reference to a voluntary termination by Executive of their employment with the Company, “Good
Reason” shall mean any of the following, if taken without Executive’s express written consent: 
  
 (1) The assignment to Executive of any duties inconsistent with, or the reduction of powers or functions associated with, Executive’s
position, duties, responsibilities and status with the Company immediately prior to a Change in Control. A change in title or positions resulting merely from a merger of the Company into or with another bank or company which does not downgrade in
any way the Executive’s powers, duties and responsibilities shall not meet the requirements of this paragraph; 
  
 (2) A reduction by the Company in Executive’s annual base compensation as in effect immediately prior to a Change in Control or the
failure to award Executive annual increases in accordance herewith; 
  

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 (3) A failure by the Company to continue any bonus plan in which Executive participated
immediately prior to the Change in Control or a failure by the Company to continue Executive as a participant in such plan on at least the same basis as Executive participated in such plan prior to the Change in Control; 
  
 (4) The Company’s transfer of Executive to another
geographic location more than 35 miles from their present office location, except for required travel on the Company’s business to an extent substantially consistent with Executive’s business travel obligations immediately prior to such
Change in Control; 
  
 (5) The failure by the
Company to continue in effect any employee benefit plan, program or arrangement (including, without limitation the Company’s retirement plan, life insurance plan, health and accident plan, disability plan, or long term stock incentive plan) in
which Executive is participating immediately prior to a Change in Control (except that the Company may institute or continue plans, programs or arrangements providing Executive with substantially similar benefits); the taking of any action by the
Company which would adversely affect Executive’s participation in or materially reduce Executive’s benefits under, any of such plans, programs or arrangements; the failure to continue, or the taking of any action which would deprive
Executive, of any material fringe benefit enjoyed by Executive immediately prior to such Change in Control; or the failure by the Company to provide Executive with the number of paid vacation days to which Executive was entitled immediately prior to
such Change in Control; 
  
 (6) The failure by
the Company to obtain an assumption in writing of the obligations of the Company to perform this Agreement by any successor to the Company and to provide such assumption to the Executive prior to any Change in Control; or 
  
 (7) Any purported termination of Executive’s employment
by the Company during the term of this Agreement which is not effected pursuant to all of the requirements of this Agreement; and, for purposes of this Agreement, no such purported termination shall be effective. 
  
 h. Pro-rata Bonus Amount. “Pro-rata Bonus
Amount”, as used in Section 9, means an amount equal to a “portion” of the highest cash bonus paid to the Executive in the three calendar years immediately prior to the Change in Control. The “portion” of such cash bonus
shall be a fraction, the numerator of which is the number of calendar months or part thereof which the Executive has worked in the calendar year in which the termination occurs and the denominator of which is 12. 
  
 i. Subsidiary. “Subsidiary” means any
corporation in an unbroken chain of corporations, beginning with Valley, if each of the corporations other than the last corporation in the unbroken chain owns stock possessing 50% or more of the total combined voting power of all classes of stock
in one of the other corporations in such chain. 
  
 2.
Employment. The Company hereby agrees to employ the Executive, and the Executive hereby accepts employment, during the Contract Period upon the terms and conditions set forth herein. 
  

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 3. Position. During the Contract Period the Executive shall be employed as a Senior Officer by the
bank, or such other corporate or divisional profit center as shall then be the principal successor to the business, assets and properties of the Company, with substantially the same title and the same duties and responsibilities as before the Change
in Control. The Executive shall devote their full time and attention to the business of the Company, and shall not during the Contract Period be engaged in any other business activity. This paragraph shall not be construed as preventing the
Executive from managing any investments of theirs which do not require any service on their part in the operation of such investments. 
  
 4. Cash Compensation. The Company shall pay to the Executive compensation for their services during the Contract Period as follows: 
  
 a. Base Salary. A base annual salary equal to the
annual salary in effect as of the Change in Control. The annual salary shall be payable in installments in accordance with the Company’s usual payroll method. 
  
 b. Annual Bonus. An annual cash bonus equal to at least the average of the bonuses paid to the
Executive in the three years prior to the Change in Control. The bonus shall be payable at the time and in the manner which the Company paid such bonuses prior to the Change in Control. 
  
 c. Annual Review. The Board of Directors of the Company during the Contract Period shall review
annually, or at more frequent intervals which the Board determines is appropriate, the Executive’s compensation and shall award additional compensation to reflect the Executive’s performance, the performance of the Company and competitive
compensation levels, all as determined in the discretion of the Board of Directors. 
  
 5. Expenses and Fringe Benefits. 
  
 a. Expenses. During the Contract Period, the Executive shall be entitled to reimbursement for all business expenses incurred with respect to the business of the Company in the same manner and to the same extent
as such expenses were previously reimbursed immediately prior to the Change in Control. 
  
 b. Other Benefits. The Executive also shall be entitled to vacations and sick days, in accordance with the practices and procedures
of the Company, as such existed immediately prior to the Change in Control. During the Contract Period, the Executive also shall be entitled to hospital, health, medical and life insurance, and any other benefits enjoyed, from time to time, by
senior officers of the Company, all upon terms as favorable as those enjoyed by other senior officers of the Company. Notwithstanding anything in this paragraph 5(b) to the contrary, if the Company adopts any change in the benefits provided for
senior officers of the Company, and such policy is uniformly applied to all officers of the Company (and any successor or acquiror of the Company, if any), then no such change shall be deemed to be contrary to this paragraph. 
  
 6. Termination for Cause. The Company shall have the right to
terminate the Executive for Cause, upon written notice of the termination which notice shall specify the reasons for the termination. In the event of termination for Cause the Executive shall not be entitled to any further benefits under this
Agreement. 
  

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 7. Disability. During the Contract Period if the Executive becomes permanently disabled, or is
unable to perform their duties hereunder for 4 consecutive months in any 12 month period, the Company may terminate the employment of the Executive. In such event, the Executive shall not be entitled to any further benefits under this Agreement.

  
 8. Death Benefits. Upon the Executive’s death
during the Contract Period, their estate shall not be entitled to any further benefits under this Agreement. 
  
 9. Termination Without Cause or Resignation for Good Reason. The Company may terminate the Executive without Cause during the Contract Period by
written notice to the Executive providing four weeks notice. The Executive may resign for Good Reason during the Contract Period upon four weeks’ written notice to the Company specifying facts and circumstances claimed to support the Good
Reason. The Executive shall be entitled to give a Notice of Termination that their employment is being terminated for Good Reason at any time during the Contract Period, not later than twelve months after any occurrence of an event stated to
constitute Good Reason. If the Company terminates the Executive’s employment during the Contract Period without Cause or if the Executive Resigns for Good Reason, the Company shall, subject to section 12 hereof: 
  
 a. Within 20 business days of the termination of employment
pay the Executive a lump sum equal to: (i), if the Executive has been continuously employed by the Bank for 6 full years or more, one (1) year of Base Salary plus a Pro-rata Bonus Amount or (ii), if the Executive has been continuously employed by
the Bank for less than 6 full years but more than 3 years, then six (6) months of Base Salary plus a Pro-rata Bonus Amount; and 
  
 b. Continue to provide the Executive with medical, dental and life insurance for the period equal to the equivalent of lump sum payment
(e.g. 6 months or 1 year) as were provided at the time of the termination of their employment with the Company, at the Company’s cost. Upon expiration of benefit coverages, full COBRA benefits (18 months) will be made available to Executive.

  
 The Executive shall not have a duty to mitigate the damages suffered in
connection with the termination by the Company of their employment without Cause or a resignation for Good Reason during the Contract Period. If the Company fails to pay the Executive the lump sum amount due hereunder or to provide the health,
hospitalization and insurance benefits due under this section, the Executive, after giving 10 days’ written notice to the Company identifying the Company’s failure, shall be entitled to recover from the Company all of their reasonable
legal fees and expenses incurred in connection with their enforcement against the Company of the terms of this Agreement. The Executive shall be denied payment of their legal fees and expenses only if a court finds that the Executive sought payment
of such fees without reasonable cause. 
  
 10. Resignation
Without Good Reason. The Executive shall be entitled to resign from the employment of the Company at any time during the Contact Period without Good Reason, but upon such resignation the Executive shall not be entitled to any additional
compensation for the time after which the Executive ceases to be employed by the Company, and shall not be entitled to any of the other benefits provided hereunder. No such resignation shall be effective unless in writing with four weeks’
notice thereof. 
  

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 11. Non-Disclosure of Confidential Information. 
  
 a. Non-Disclosure of Confidential Information. Except
in the course of their employment with the Company and in the pursuit of the business of the Company or any of its subsidiaries or affiliates, the Executive shall not, at any time during or following the Contract Period, disclose or use, any
confidential information or proprietary data of the Company or any of its subsidiaries or affiliates. The Executive agrees that, among other things, all information concerning the identity of and the Company’s relations with its customers is
confidential information. 
  
 b. Specific
Performance. Executive agrees that the Company does not have an adequate remedy at law for the breach of this section and agrees that the Executive will be subject to injunctive relief and equitable remedies as a result of the breach of this
section. The invalidity or unenforceability of any provision of this Agreement shall not affect the force and effect of the remaining valid portions. 
  
 c. Survival. This section shall survive the termination of the Executive’s employment hereunder and the expiration of this
Agreement. 
  
 12. Certain Reduction of Payments by the
Company. 
  
 a. Anything in this Agreement to
the contrary notwithstanding, prior to the payment of any lump sum amount payable hereunder, the certified public accountants of the Company immediately prior to a Change of Control (the “Certified Public Accountants”) shall determine as
promptly as practical and in any event within 20 business days following the termination of employment of Executive whether any payment or distribution by the Company to or for the benefit of the Executive (whether paid or payable or distributed or
distributable pursuant to the terms of this Agreement or otherwise) (a “Payment”) would more likely than not be nondeductible by the Company for Federal income purposes because of Section 280G of the Internal Revenue Code of 1986, as
amended (the “Code”), and if it is then the aggregate present value of amounts payable or distributable to or for the benefit of Executive pursuant to this Agreement (such payments or distributions pursuant to this Agreement are
thereinafter referred to as “Agreement Payments”) shall be reduced (but not below zero) to the reduced Amount. For purposes of this paragraph, the “Reduced Amount” shall be an amount expressed in present value which maximizes the
aggregate present value of Agreement Payments without causing any Payment to be nondeductible by the Company because of said Section 280G of the Code. 
  
 b. If under paragraph (a) of this section the Certified Public Accountants determine that any Payment would more likely than not be
nondeductible by the Company because of Section 280G of the Code, the Company shall promptly give the Executive notice to that effect and a copy of the detailed calculation thereof and of the Reduced Amount, and the Executive may then elect, in
their sole discretion, which and how much of the Agreement Payments shall be eliminated or reduced (as long as after such election the aggregate present value of the Agreement Payments equals the Reduced Amount), and shall advise the Company in
writing of their election within 20 business days of his receipt of notice. If no such election is made by the Executive within 

  

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such 20-day period, the Company may elect which and how much of the Agreement Payments shall be eliminated or reduced (as long as after such election the
Aggregate present Value of the Agreement Payments equals the Reduced Amount) and shall notify the Executive promptly of such election. For purposes of this paragraph, present Value shall be determined in accordance with Section 280G(d)(4) of the
Code. All determinations made by the Certified Public Accountants shall be binding upon the Company and Executive shall be made within 20 business days of a termination of employment of Executive. With the consent of the Executive, the Company may
suspend part or all of the lump sum payment due under Section 9 hereof and any other payments due to the Executive hereunder until the Certified Public Accountants finish the determination and the Executive (or the Company, as the case may be) elect
how to reduce the Agreement Payments, if necessary. As promptly as practicable following such determination and the elections hereunder, the Company shall pay to or distribute to or for the benefit of Executive such amounts as are then due to
Executive under this Agreement and shall promptly pay to or distribute for the benefit of Executive in the future such amounts as become due to Executive under this Agreement. 
  
 c. As a result of the uncertainty in the application of Section 280G of the Code, it is possible that
Agreement Payments may have been made by the Company which should not have been made (“Overpayment”) or that additional Agreement Payments which will have not been made by the Company could have been made (“Underpayment”), in
each case, consistent with the calculation of the Reduced Amount hereunder. In the event that the Certified Public Accountants, based upon the assertion of a deficiency by the Internal Revenue Service against the Company or Executive which said
Certified Public Accountants believe has a high probability of success, determines that an Overpayment has been made, any such Overpayment shall be treated for all purposes as a loan to Executive which Executive shall repay to the Company together
with interest at the applicable Federal rate provided for in Section 7872(f)(2)(A) of the Code; provided, however, that no amount shall be payable by Executive to the Company in and for the extent such payment would not reduce the amount which is
subject to taxation under Section 4999 of the Code. In the event that the Certified Public Accountants, based upon controlling precedent, determine that an Underpayment has occurred, any such Underpayment shall be promptly paid by the Company to or
for the benefit of the Executive together with interest at the applicable Federal rate provided for in Section 7872(f)(2)(A) of the Code. 
  
 13. Term and Effect Prior to Change in Control. 
  
 a. Term. Except as otherwise provided for hereunder, this Agreement shall commence on the date hereof and shall remain in effect
for a period of 3 years from the date hereof (the “Initial Term”) or until the end of the Contract Period, whichever is later. The Initial Term shall be automatically extended for an additional one year period on the anniversary date
hereof (so that the Initial Term is always 3 years) unless, prior to a Change in Control, the Chief Executive Officer of the Bank notifies the Executive in writing at any time that the Contract is not so extended, in which case the Initial Term
shall end upon the later of (i) 3 years after the date hereof, or (ii) nine months after the date of such written notice. Notwithstanding anything to the contrary contained herein, the Initial Term shall cease when the Executive attains age 65.

  

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 b. No Effect Prior to Change in Control. This Agreement shall not effect any
rights of the Company to terminate the Executive prior to a Change in Control or any rights of the Executive granted in any other agreement or contract or plan with the Company. The rights, duties and benefits provided hereunder shall only become
effective upon and after a Change in Control. If the full-time employment of the Executive by the Company is ended for any reason prior to a Change in Control, this Agreement shall thereafter be of no further force and effect. 
  
 14. Severance Compensation and Benefits Not in Derogation of Other
Benefits. Anything to the contrary herein contained notwithstanding, the payment or obligation to pay any monies, or granting of any benefits, rights or privileges to Executive as provided in this Agreement shall not be in lieu or derogation of
the rights and privileges that the Executive now has or will have under any plans or programs of or agreements with the Company, except that if the Executive received any payment hereunder, the Executive shall not be entitled to any payment under
the Company’s severance policy for officers and directors. 
  
 15. Miscellaneous. This Agreement is the joint and several obligation of the Bank and Valley. The terms of this Agreement shall be governed by, and interpreted and construed in accordance with the provisions of, the laws of New
Jersey. This Agreement supersedes all prior agreements and understandings with respect to the matters covered hereby, including expressly any prior agreement with the Company concerning change in control benefits. The amendment or termination of
this Agreement may be made only in a writing executed by the Company and the Executive, and no amendment or termination of this Agreement shall be effective unless and until made in such a writing. This Agreement shall be binding upon any successor
(whether direct or indirect, by purchase, merge, consolidation, liquidation or otherwise) to all or substantially all of the assets of the Company. This Agreement is personal to the Executive and the Executive may not assign any of their rights or
duties hereunder but this Agreement shall be enforceable by the Executive’s legal representatives, executors or administrators. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, and it shall
not be necessary in making proof of this Agreement to produce or account for more than one such counterpart. 
  

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 IN WITNESS WHEREOF, Valley National Bank and Valley National Bancorp each have caused this Agreement to
be signed by their duly authorized representatives pursuant to the authority of their Boards of Directors, and the Executive has personally executed this Agreement, all as of the day and year first written above. 
  

							
	 ATTEST:
	 	 	 	 VALLEY NATIONAL BANCORP

				
	/s/    CAROL B. DIESNER        	 	 	 	By:	 	/s/    GERALD H. LIPKIN        
	Carol B. Diesner,	 	 	 	 	 	Gerald H. Lipkin, Chairman
	Senior Vice President	 	 	 	 	 	of the Board, President & CEO

  

							
	 ATTEST:
	 	 	 	 VALLEY NATIONAL BANK

				
	/s/    CAROL B. DIESNER        	 	 	 	By:	 	/s/    GERALD H. LIPKIN        
	Carol B. Diesner,	 	 	 	 	 	Gerald H. Lipkin, Chairman
	Senior Vice President	 	 	 	 	 	of the Board, President & CEO

  

							
	 WITNESS:
	 	 	 	 
				
	/s/    CAROL B. DIESNER        	 	 	 	By:	 	/s/    STEPHEN P. DAVEY        
	Carol B. Diesner,	 	 	 	 	 	Stephen P. Davey, Executive
	Senior Vice President	 	 	 	 	 	 

  
 February 12, 2001 
 “Executive’s” Valley 
 National Bank Service Date 

 

 10Services Agreement

 Exhibit 10.1 
  
 Services Agreement * 
  
 This Services Agreement
(“Agreement”) is made by and between VHA Inc., a Delaware corporation, having a principal place of business at 220 East Las Colinas Boulevard, Irving, Texas 75039-5500 (“VHA”), and Neoforma, Inc., a Delaware corporation, having a
principal place of business at 3061 Zanker Road, San Jose, California 95134 (“Company”), effective on June 1, 2004 (“Effective Date”). 
  
 WHEREAS, VHA is a health care cooperative that acts as a group purchasing agent for its members (“VHA Members”) to arrange purchasing option opportunities with
suppliers for health care related products and services; AND 
  
 WHEREAS, Company
offers products and/or services (“Services”), as defined in Exhibit A, for sale and license to end-user customers, such as VHA Members; AND 
  
 WHEREAS, VHA and Company desire to define an agreement that would require Company to offer its Services to VHA Members at defined discounts, service levels, value-adds,
and under certain other general terms and conditions; AND 
  
 WHEREAS, VHA and
Company desire to enter into a contemporaneous agreement attached to and incorporated into this Agreement as Exhibit G under which Company will serve as a subcontractor to VHA to provide its Services on behalf of VHA to VHA Members;. 
  
 NOW, THEREFORE, in consideration of the mutual covenants below, the parties agree as follows:

  
 1.    OVERVIEW.    This
Agreement establishes the basis for Company’s offering of contracts for the sale and license of its Services to VHA Members. The contracts and payments for Services shall be solely between Company and the VHA Members. 
  
 2.    COMPANY’S RESPONSIBILITIES. 
  

	 	A.	Offer Contracts. Company shall use commercially reasonable efforts to actively promote and market the Services under the terms of this Agreement to VHA Members.
Company will not require VHA Members to buy the Services offered under this Agreement only when bundled with its other Services, will not attempt to sell to the VHA Members a Service offering which competes with the offering under this Agreement,
and will not reduce its commissions payable to its sales personnel for transactions under this Agreement. Company will not sell the Services to VHA Members through channel partners/distributors without the written consent of VHA. All Services sold
through partners/distributors will be reported as sales as defined in the Agreement. Further, upon the written request of VHA, Company will provide VHA with copies of final proposals for VHA Members. 

  

			
	(Service Agreement November 18, 2003)	 	Page 1 of 32
	Neoforma, Inc. – Effective June 1, 2004	 	 
	
	CONFIDENTIAL INFORMATION OF VHA INC.
	
	* Confidential treatment requested: Certain portions of this agreement have been omitted pursuant to a request for confidential treatment and, where applicable, have been marked with
an asterisk to denote where omissions have been made. The confidential material has been filed separately with the Securities and Exchange Commission.

	 	B.	Pay Administrative Fees. Company shall pay to VHA the Administrative Fees indicated in Exhibit D attached hereto. If payment is not received within thirty (30) days of
due date, amounts past due shall be subject to a late charge in the amount of the lesser of one and one-half percent (1.5%) interest per month or the maximum rate allowed by law. 

  

	 	C.	VHA Address for Payments. All Administrative Fee payments shall be delivered to: 

  
 The Northern Trust Company 
 350 North Orleans Street 
 Receipt @ Dispatch 8th Floor 
 Chicago, Illinois 60654-1855 
 Attn: VHA Inc., Suite 1855 
 (312) 444-3576 
  

	 	D.	Sales Reports. Company shall provide to VHA by the 15th day of each month for the preceding month completed sales reports and sales forecast reports (“Sales Activity Reports”) which have the following minimum elements, and which are in a form and substance reasonably
satisfactory to VHA. The purpose of the Sales Activity Report shall be to track and direct Company’s sales and marketing efforts in pursuit of new business with VHA Members. A failure to provide this report when due is a material breach of this
Agreement. 

  

	 	(1)	The name of Company, the month and year to which the Sales Activity Report relates and the contract number as provided to Company by VHA. 

  

	 	(2)	LIC number as provided to Company by VHA, name of institution, city, state, service offerings, estimated annual sales, estimated annual revenue, institution contact name, address,
phone, email, supplier contact name and phone number, primary VHA contact, lead source, lead date, closure confidence percentage, status, and actions to close. 

  

	 	(3)	New VHA Member accounts (described by LIC number as provided to Company by VHA), city, state, start date, term of agreement, contact name, and estimated savings.

  

	 	(4)	The Sales Activity Report shall be delivered monthly via e-mail to: 

  
 VHA’s Operational Services Department 
 salesreports@vha.com. 
  

	 	(5)	Such additional information as VHA may reasonably request from time to time. 

  

	 	E.	 Administrative Fee Reports. Company shall provide to VHA by the 15th day of each month for the preceding month Administrative Fee Reports which have the following minimum elements, and which are in a form and substance
reasonably 

  

			
	(Service Agreement November 18, 2003)	 	Page 2 of 32
	Neoforma, Inc. – Effective June 1, 2004	 	 
	
	CONFIDENTIAL INFORMATION OF VHA INC.

	 	 
satisfactory to VHA. If no transactions occur within a relevant period, a report stating that no transactions occurred is required. A failure to provide this
report when due is a material breach of this Agreement. 

  

	 	(1)	The name of Company, the period and year to which the Report relates and the contract number provided by VHA. 

  

	 	(2)	With respect to each individual VHA Customer described by LIC number (provided by VHA), full name, city, state and zip code, the line items for and sum of the Sales (defined as all
transactions in which Company sells Services covered under this Agreement, regardless of whether or not Company is required to pay VHA an Administrative Fee for such transactions), Net Revenue (as defined in Exhibit D) for the Services, and the
Administrative Fees earned by VHA for all Services sold to each individual VHA Customer during the relevant period, as well as the cumulative total for the year. To the extent that different fees apply to different Services, reporting shall be done
on a Service-by-Service basis. 

  

	 	(3)	The total sum of the Sales, Net Revenue and the Administrative Fees earned by VHA for all Services sold to all VHA Customers during the relevant period. 

  

	 	(4)	The calculation used by Company to determine each of the Administrative Fees earned by VHA. 

  

	 	(5)	Such additional information as VHA may reasonably request from time to time. 

  

	 	(6)	In the event Company fails to provide the Report within the time and in the manner stated, upon the occasion of the first failure to send a report when due, Company shall receive a
written warning. The parties agree that Company’s failure to provide the reports as specified herein may cause damages to VHA that are difficult to calculate and that the schedule below represents a reasonable estimate of such liquidated
damages and shall not be construed as a penalty. Upon the second and any subsequent failure to provide a report when due, Company shall pay liquidated damages to VHA according to the following schedule. This is a nonexclusive, cumulative remedy, and
therefore is in addition to any other remedies available to VHA for breach by Company. 

  

				
	 2nd
failure
	  	$	1,000
	 3rd
failure
	  	$	2,500
	 4th
failure and each subsequent failure
	  	$	5,000

  

	 	(7)	Administrative Fee Reports shall be delivered to: 

  
 VHA’s PRS and System Operations Department  
 prs@vha.com. 
  

			
	(Service Agreement November 18, 2003)	 	Page 3 of 32
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	CONFIDENTIAL INFORMATION OF VHA INC.

	 	F.	Performance Measures. Company will participate in VHA’s customer satisfaction performance monitoring program for the purposes of ensuring VHA Member Satisfaction
with Services offered to VHA Members by Company. Company’s overall composite customer satisfaction score may not be lower than eighty (80) in the aggregate for any given year for the VHA customer satisfaction survey. In the event Company scores
are lower than eighty (80), Company agrees to develop a mutually agreed upon plan within thirty (30) days to improve customer service. Any failure to do this will be considered a material breach of this Agreement. When requested by VHA and when
available, Company will work collectively with VHA to identify and provide the following: 

  

	 	(1)	Project planning documents that outline the action steps and timing of major Services implementations with VHA Members. 

  

	 	(2)	For the purposes of monitoring customer satisfaction, contact information that will include name, title, address, phone and email of persons within the VHA Membership responsible
for implementing Services specified in Exhibit A. 

  

	 	(3)	Company will provide VHA with access to persons within Company responsible for responding to VHA Member requests for information and assistance concerning sales, billing, ordering
and project implementation. Company will respond to requests for assistance and will coordinate resources consistent with the escalation procedures specified in Exhibit C. 

  

	 	G.	Training. Company will provide at its expense, Services offering training at mutually agreed upon VHA sites, to VHA managers, and VHA Members who may wish to
participate. This will include technical and non-technical managerial skills about how to use the Services. Company will replace individual on-site training managers upon the reasonable request of VHA or VHA Members. 

  

	 	H.	VHA Member Discount Reporting. With respect to any price reduction (e.g., discount, rebate, credit or any other form of remuneration) that is provided by Company to
any VHA Member, Company agrees that it shall (1) fully and accurately report such price reduction on the invoices or statements it furnishes to the VHA Member, (2) inform the VHA Member in a manner reasonably calculated to give notice to the VHA
Member of its obligations to report (and provide information about) such price reduction to the appropriate government authorities (e.g., in VHA Member’s cost reports) and (3) refrain from doing anything that would impede the VHA Member from
meeting its reporting and disclosure obligations under 42 C.F.R. § 1001.952(h)(1). 

  

	3.	VHA’S RESPONSIBILITIES. 

  

	 	A.	List of VHA Members. VHA shall promptly after the Effective Date provide to Company access to VHA membership information through VHA.com by an assigned login and
password. This membership information shall be considered “Confidential Information” of VHA and is subject to the non-disclosure requirements set forth in 6. (D) of this Agreement. 

  

			
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	 	B.	VHA Support Activities. VHA shall engage in administrative and support activities, including but not limited to including Company on VHA’s list of authorized
suppliers, publicizing the availability of this Agreement and distributing Service information. VHA agrees to promote the Services as outlined in a mutually agreed upon plan that will be developed in conjunction with Company within sixty (60) days
after the Effective Date of this Agreement. VHA will provide Company with the opportunity to purchase booth space at the annual VHA Leadership Conference and programming through vhatv’s satellite network during the term of this Agreement for
the purpose of facilitating Company’s marketing of Services to VHA Members. 

  

	4.	JOINT RESPONSIBILITIES. 

  

	 	A.	Use of Trademarks. Each party grants to the other a limited license during the term of this Agreement to use the other party’s trade names, trademarks, and
services marks in its marketing efforts under this Agreement, subject to the other party’s prior review and written consent to any specific usage. 

  

	 	B.	Performance Reviews. Representatives of the parties shall meet on a quarterly basis in person or by phone to review each party’s performance during the past
quarter, and to discuss objectives and plans for the upcoming quarter. 

  

	 	C.	Subcontractor Relationship. Upon invitation or at the request of VHA and with the agreement of Company, Company shall offer its Services to VHA Members as a
subcontractor acting on behalf of VHA pursuant to the terms of the Master Subcontractor Services Agreement attached as Exhibit G. 

  

	5.	TERM AND TERMINATION. 

  

	 	A.	The term of this Agreement shall be from June 1, 2004 (“Effective Date”) through May 31, 2007, unless earlier terminated for convenience or cause. This Agreement may be
renewed for additional one (1) year terms, provided each party agrees to such renewal in writing at least thirty (30) days prior to the expiration of the current term. Either party may at any time during the term of this Agreement terminate it for
its convenience by providing at least ninety (90) days prior written notice to the other party. Either party may at any time during the term of this Agreement terminate it for cause and pursue its legal remedies, if the other party fails to cure a
material breach within thirty (30) days after written notice from the non-breaching party. 

  

	 	B.	In the event Company terminates for convenience or cause, Company will pay to VHA all payments due in accordance with Exhibit D. If Company terminates this Agreement for convenience
and the Company has not made any sales of the Services under this Agreement, Company agrees to pay VHA, as liquidated damages, $30,000. 

  

			
	(Service Agreement November 18, 2003)	 	Page 5 of 32
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	 	C.	In the event VHA terminates for cause, Company shall pay to VHA all payments due in accordance with Exhibit D, and as liquidated damages $30,000. These liquidated damages are
to compensate VHA for the costs associated with the transition to another Company, and are in addition to any actual damages that VHA may be able to demonstrate. 

  

	6.	GENERAL TERMS AND CONDITIONS. 

  

	 	A.	VHA Definitions. Where “VHA” is used in this Agreement, it means VHA Inc., its subsidiaries and regional office licensees. Where “VHA Members” is
used in this Agreement, it means all of the participants in the VHA health care cooperative, including but not limited to shareholders, patrons, nonpatrons, and their affiliates. 

  

	 	B.	Lowest Prices. The prices charged for the Services sold under this Agreement during its term shall be no greater than the lowest price charged by Company to its other
customers under similar terms, conditions, and aggregate purchase volumes. Company will promptly provide VHA with written notice of any applicable comparable lower prices available from Company, and this Agreement shall be automatically amended to
include such lower pricing. 

  

	 	C.	Nonexclusive and No Minimums. This Agreement is structured as a nonexclusive contractual relationship between the parties, and therefore either party may enter into
similar contracts with any third parties. Unless otherwise expressly stated, there are no minimum dollar or unit volumes of purchases required under this Agreement.  

  

	 	D.	Confidentiality. Except as provided below, neither party shall during the term of this Agreement and for a period of three (3) years after the expiration or
termination thereof, disclose to any third party, other than its employees with a need to know who are under nondisclosure obligations, or use for any purpose other than compliance with this Agreement, any information provided to it by the other
party which is marked “Confidential,” “Proprietary” or a similar legend, or which is orally identified as such at the time of disclosure. This obligation of confidentiality shall not apply to (a) information which is published by
the disclosing party or otherwise becomes available to the public other than by a breach of this Agreement, (b) is rightfully received by the recipient from a third party not under an obligation of confidentiality, (c) is known by prior to
disclosure, or independently developed by the recipient at any time, or (d) is required to be disclosed pursuant to a lawful subpoena from a court of competent jurisdiction or in response to a valid request by a governmental agency, so long as the
recipient/disclosing party uses reasonable efforts to notify the owner prior to such disclosure. VHA shall have the right to disclose to VHA Members, and federal, state, and local governmental regulatory entities, the terms, conditions, pricing, and
fees under this Agreement. 

  

	 	E.	 Indemnities. Company shall indemnify, defend, and hold harmless VHA and VHA Members from and against any loss, liability, damage, cost or expense,

  

			
	(Service Agreement November 18, 2003)	 	Page 6 of 32
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	CONFIDENTIAL INFORMATION OF VHA INC.

	 	 
including reasonable attorneys’ fees, arising out of: (i) bodily injury or death, or damage to property, caused by any act or omission by Company, its
employees, agents, or subcontractors, or (ii) any material breach or default by Company under this Agreement, (iii) any material misrepresentation by Company to VHA or VHA’s Members of Company’s Services covered by this Agreement, or (iv)
any patent, copyright, trademark, or trade secret infringement arising from the Services or services under this Agreement. However, Company shall not be obligated under this Agreement to so defend, indemnify or hold harmless any indemnitee
from any such loss, liability, damage, cost or expense, to the extent of any damages which results from that indemnitee’s misconduct or negligence. VHA shall cooperate with Company at Company’s expense in its defense or settlement of
indemnified matters.  

  

	 	F.	Limitation of Liability and Remedies. Neither party shall be liable for special, incidental or consequential damages under this Agreement, even if advised of the
possibility thereof. All remedies available to an aggrieved party herein under this Agreement, at law, or in equity, are cumulative and not mutually exclusive. 

  

	 	G.	Insurance. Company agrees to obtain and maintain at its own expense, commercial general liability insurance including blanket contractual liability coverage with
minimum limits of $1,000,000 per occurrence and $3,000,000 annual aggregate. Such insurance shall include VHA, its subsidiaries and licensees as additional insureds. Within thirty (30) days from the date of this Agreement, Company shall
submit to VHA a certificate of insurance attested by a duly authorized representative of the insurance carrier or carriers, evidencing that the insurance required is in force and in effect and that such insurance will not be canceled or materially
changed without giving VHA at least thirty (30) days prior written notice.  

  

	 	H.	Books, Records, and Audit. Company shall keep such books, records, and accounts, which are adequate to document and substantiate the transactions in this
Agreement. All such books, records, and accounts shall be available at Company’s place of business for inspection and audit by VHA and its authorized representatives at any time during the term of this Agreement and for two (2) years after
termination. VHA may inspect and audit them at its expense during normal business hours after at least five (5) business days prior notice, but no more frequently than twice in any consecutive twelve (12) month period. Company shall pay VHA’s
reasonable costs of audit in the event that the audit reveals that Company under reported revenues to it or payments to VHA in excess of a five percent (5%) variance. 

  

	 	I.	Compliance with Law. In the performance of this Agreement, both parties will comply with applicable federal, state, and local laws and regulations.

  

	 	J.	Debarment. Company is not excluded, suspended, or debarred from participation, or otherwise unable to participate, in any federal or state health care program
including, but not limited to, Medicare and Medicaid. 

  

			
	(Service Agreement November 18, 2003)	 	Page 7 of 32
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	 	K.	Governing Law. This Agreement shall be governed by and interpreted in accordance with the laws of the State of Texas, excluding its conflicts of law provisions.

  

	 	L.	Independent Contractor. Company is an independent contractor, and not an employee, agent, or partner of VHA or VHA’s Members. Company is solely responsible for
the payment of all wages, taxes, benefits, and expenses of its employees, agents, and subcontractors. 

  

	 	M.	Force Majeure. A party hereto shall not be liable for any nonperformance of its obligations hereunder to the extent and for the duration of time that such
nonperformance was due to an event beyond its reasonable control, such as acts of God (fire, earthquakes, tornadoes), terrorism, national emergencies, government regulation, civil disorders or war. The party affected by such event shall give prompt
written notice to the other party and shall use commercially reasonable efforts to promptly find alternative means to resume performance. 

  

	 	N.	Assignment and Subcontracting. Neither party shall assign this Agreement, or subcontract its obligations hereunder without the prior written consent of the
other party. Any attempt to assign or subcontract without consent shall be void. 

  

	 	O.	Waiver. Any failure or delay in enforcing rights or remedies by a party hereto shall not be deemed a waiver unless the waiving party states it as a waiver in writing.

  

	 	P.	Severability. In the event that any provision of this Agreement is declared illegal or unenforceable by a competent court or administrative agency, the parties shall
in good faith try to promptly mutually agree on a substitute provision, which accomplishes the same objectives as the original provision. If they cannot so agree, either party may terminate for convenience as described above.

  

	 	Q.	Notices. Any notices given under this Agreement shall be effective when received, and may be delivered in person, by Certified Mail, Return Receipt Requested, or by
receipted courier service such as Federal Express, to the addresses below. 

  

			
	 If to VHA:
	 	 If to Company:

	 220 E. Las Colinas Blvd.
	 	 3061 Zanker Road

	 Irving, TX 75039-5500
	 	 San Jose, CA 95134

	 Attn: Contract Compliance
	 	 Attn: General Counsel

		
	 With a copy to:
	 	 
	 VHA Inc.
	 	 
	 220 East Las Colinas Blvd.
	 	 
	 Irving, TX 75039-5500
	 	 
	 Attn: General Counsel
	 	 

  

			
	(Service Agreement November 18, 2003)	 	Page 8 of 32
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	 	R.	Entire Agreement. As to the subject matter of this Agreement, this Agreement is the entire agreement between the parties and supersedes any prior oral or
written understandings. This Agreement may only be amended by a written amendment signed by both parties. 

  

	 	S.	Survival. Provisions that involve the following topics shall survive the expiration or earlier termination of this Agreement: books, records, and audit; compliance
with law; confidentiality; governing law; indemnities; limitation of liability; notices; payments, to the extent due but not yet paid; remedies; reports, for so long as fees are paid; survival; waiver. 

  

	 	T.	Exhibits. The following Exhibits are attached hereto and incorporated by this reference. In the event of conflict between the Exhibits and the body of this Agreement,
the Exhibits shall control unless otherwise indicated therein. 

  
 Exhibit A – Services and Discounts 
 Exhibit B – Special Value-Adds 
 Exhibit C – Customer Satisfaction and Escalation Procedures 
 Exhibit D – Administrative Fees Payable to VHA 
 Exhibit E – End-User Contract 
 Exhibit F – Existing Customers 
 Exhibit G – Master Subcontractor Services
Agreement 
  
 IN WITNESS WHEREOF, authorized representatives of the parties have
signed this Services Agreement below. 
  

			
	 VHA Inc.
 (“VHA”)
	 	 Neoforma, Inc. 
 (“Company”)

		
	 By: /s/
Hayes                                       
         
	 	By: /s/Theresa Grossi                               
 
		
	 Printed Name:
Hayes                                   
	 	Printed Name: Theresa Grossi                  
		
	 Title: Senior Vice
President                        
	 	Title: Vice President,
Sales                        
		
	 Date: June 3,
2004                                       
 
	 	Date: June 4,
2004                                     
 

  

			
	(Service Agreement November 18, 2003)	 	Page 9 of 32
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	CONFIDENTIAL INFORMATION OF VHA INC.

 Services Agreement 
 Exhibit A — Services and Discounts 
  
 Company agrees to offer the following Services to VHA and VHA Members at the Discounts indicated. Services include successor service lines, such as improved, renamed, or rebundled services. 
  
 Company shall provide its Data Management Solution (DMS) that contains the following service
offerings: 
  

	 	 ̈	Rationalize products and vendors for master file inclusion 

	 	n	Compare Purchase Order (PO) history and item files to develop include / exclude list 

	 	n	Identify erroneous, duplicate and obsolete data 

	 	n	Recommend items to be inactivated / removed 

  

	 	 ̈	Correct and normalize vendor and product information 

	 	n	Map vendors to Company’s hierarchical manufacturer master table 

	 	n	Develop comprehensive product descriptions 

	 	n	Correct vendor part numbers and units of measure to American National Standards Institute (ANSI) standards 

  

	 	 ̈	Categorize item file products to Universal Standards Products services Classification (UNSPSC) standards 

	 	n	Classify products by family, class, commodity and business function for reporting and analysis 

  

	 	 ̈	Enrich item file products with extended attributes 

	 	n	Provide additional attributes to each item to support product cross-reference 

  

	 	 ̈	Company shall also provide a periodic maintenance refresh that maintains the integrity of the Materials Management Information System (MMIS) or Enterprise Resource Planning (ERP)
system data. 

  

	 	 ̈	VHA Member pricing is a fixed fee service model based on the following parameters: 

	 	n	The size of the files being cleansed including the number of vendors and items 

	 	n	The number of item and files being processed for a hospital system 

	 	n	The service level chosen 

	 	n	The timeline required for delivery 

	 	n	Custom requirements or needs 

  

	 	 ̈	VHA Members will be given a minimum discount of * percent (*) off of the total price of the project. 

  

	 	 ̈	VHA Members will receive price quotes that will be firm for sixty (60) days. 

  

			
	(Service Agreement November 18, 2003)	 	Page 10 of 32
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	* Confidential treatment requested

 Services Agreement 
 Exhibit B — Special Value-Adds 
  
 Company agrees to perform the following special value-adds as part of its offering of Services. 
  

	 	 ̈	Best Practices Training: at the conclusion of all data cleansing engagements, Company’s Client Services Team will spend no less than four (4) hours with the VHA
Member reviewing potential modifications to existing processes that will better enable the VHA Member to maintain improved control over master files. The training will emphasize: access controls for new product additions; conforming product
descriptions based on the DMS attribute methodology; and auditing item file relevancy. 

  

	 	 ̈	Item File Assessment: upon selection of Company, Company will either waive and/or credit VHA Member costs associated with the Item File Assessment Program. VHA Members
that participate in the assessment gain both quantitative and qualitative insights to the costs of dirty data and a blueprint for addressing identified opportunities. 

  

	 	 ̈	Group Purchasing Organization (GPO) / VHA Audit Report: at the VHA Member’s permission, Company will supply copies of the VHA Member’s Contract Opportunity
Analysis Report to VHA for their review and potential assistance in facilitating additional supply expense reductions. 

  

			
	(Service Agreement November 18, 2003)	 	Page 11 of 32
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 Services Agreement 
 Exhibit C — Customer Satisfaction and Escalation Procedures 
  
 Company agrees to develop a standardized survey tool within ninety (90) days of the Effective Date of this Agreement. Company will survey VHA Members within six (6) weeks of project completion. Upon completion of all
VHA Customer surveys conducted by Company, such results will be made available to VHA. 
  
 Company agrees to use the following escalation policy to improve customer service for Services provided to VHA Members. 
  
 The Issue Management guidelines created by Company will provide the basis for issue management throughout each project. These guidelines will be used to identify issues
clearly, log and track status, document analysis and potential resolutions, and define the escalation process. The on-line project management tool includes an “Issues Tracker” and will be used to track any project related issues.
Company’s Project Manager and the Client Project Lead will both be involved in evaluating the issues throughout the project. Once an issue is identified, it is raised to the Company and Client Project Lead. The issue is then logged in the
Issues Tracker. The Company and Client Project Lead will in turn review the issue and assign an owner. If the issue is unable to be resolved, the issue escalation process will be as follows: 
  
 Issue Resolution Hierarchy 
  
 

 
  
 The Company and Client Project Lead will discuss
all issues first. When applicable, the issue will be raised during the weekly meetings. In the event an issue is unable to be resolved by the Project Managers, the issue will be escalated to the Project Sponsor and the Project Director. 

 

			
	(Service Agreement November 18, 2003)	 	Page 12 of 32
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 Services Agreement 
 Exhibit D — Administrative Fees Payable to VHA 
  
 Company shall pay the following Administrative Fees to VHA: 
  

	 	 ̈	Administrative Fees. * percent (*) of Company’s Net Revenue invoiced for each New Customer contract, and any renewals or extensions of the New Customer contracts, at the
time the New Customer is invoiced by Company during the term of this Agreement. “New Customers” are those customers who are not on the list of Exhibit F—Existing Customers, and who sign contracts during the term of this Agreement.
Company shall pay cumulated monthly New Customer Administrative Fees to VHA on the 15th day of the month following
the end of the full or partial quarter for the prior quarter. 

  

	 	 ̈	* percent (*) of Company’s Net Revenue invoiced for each Existing Customer’s contract, and any renewals or extensions of the Existing Customer contracts, at the time the
Existing Customer is invoiced by Company during the term of this Agreement. “Existing Customers” are those customers who are on the attached list of Exhibit F—Existing Customers. Company shall pay cumulated monthly Existing Customer
Administrative Fees to VHA on the 15th day of the month following the end of the full or partial quarter for the
prior quarter. 

  

	 	 ̈	Administrative Fees at the time the Customer is invoiced by Company will continue to be paid during the period of time in which the initial or extended term of its contracts with
VHA Members may extend beyond the date of expiration or earlier termination of this Agreement or for any sales that occur during the three (3) months following expiration or earlier termination. Company shall pay such cumulated monthly carryover
fees to VHA on the 15th day of the month following the end of the full or partial quarter for the prior quarter.
This provision shall survive the expiration or earlier termination of this Agreement. 

  

	 	 ̈	“Net Revenue” means the net (less discounts) invoiced amount of sales price, license fee or service fee for each Service transaction. Services sold to VHA shall not be
included in the calculation of Net Revenue. 

  

			
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	* Confidential treatment requested

 Services Agreement 
 Exhibit E – End-User Contract 
  
 Company agrees to use the following End-User Contract, or substantially similar contract, in its Services offerings to VHA Members for the term of this Agreement and any extensions or renewals. 
  
 NEOFORMA SERVICES AGREEMENT 
  
 THIS AGREEMENT is made this
             200_ between Neoforma, Inc., a Delaware corporation with its principle place of business at 3061 Zanker Road, San Jose, CA 95134 (“Neoforma”) and
                    , a              corporation with its principle place
of business at              (“Client”). 
  
 In consideration of the premises and other good and valuable consideration set forth below, the receipt and sufficiency of which the parties acknowledge, Neoforma and Client (each a “Party” and
collectively the “Parties”) agree as follows; 
  

	1.	SERVICES 

  
 Neoforma shall provide, or arrange to provide through subcontractors, those services set forth in Exhibit A, attached to this Agreement and incorporated into it by this reference (“Services”). 
  

	2.	COOPERATION; NO INDIVIDUALLY-IDENTIFIABLE PATIENT INFORMATION 

  
 Client’s timely provision of and access to office accommodations, facilities, equipment, assistance, and complete data sets from its officers, agents, and employees,
and suitably configured computer products (“Cooperation”), is essential to the performance of the Services, and Neoforma shall not be responsible for any deficiency in performing the Services because of Client’s failure to provide
full Cooperation. In the course of Neoforma’s provision or arrangement of the Services, Client shall not disclose to Neoforma or its subcontractors any individually-identifiable patient information. 
  

	3.	COMPENSATION 

  
 In return for the provision of the Services, Client shall pay Neoforma a project fee of $             (“Project Fee”) plus reasonable travel
and related expenses incurred by Neoforma and its subcontractors in providing the Services. Such expenses are not expected to exceed 25% of the project fee. Client shall pay such expenses within (30) days of receipt of monthly invoices from
Neoforma. The Project Fees will be due as follows; one third of the total Project Fee is due at contract signing, one third of the Project Fee is due thirty-days (30) after the project commencement, and the balance of the Project Fee is due upon the
completion of work. Upon completion of work, Neoforma shall deliver a final data container to Client. Client shall have one week to evaluate the final data container and provide notice to Neoforma of its acceptance or rejection of the final data
container and agreement to pay the balance of the Project Fees. If Client fails to provide such notice after one week, work shall be deemed complete and the balance of the Project Fees shall be due. 
  

			
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 Services Agreement 
 Exhibit E – End-User Contract (Continued) 
  
 Notwithstanding the foregoing, if Client’s failure to provide full Cooperation in accordance with Section 2 above delays the completion of work after Neoforma has provided Client with notice of such failure, the balance of the Project
Fees shall be due within five (5) business days of notice from Neoforma to Client of such delay. Project Fees and expenses not paid in accordance with this Section 3 shall accrue interest at the rate of the greater of one and one-half percent (1.5%)
per month or the maximum rate allowed by law. 
  

	4.	TERM 

  
 Either Party may terminate this agreement immediately if the other Party is in material breach of its obligations hereunder and fails to cure within 10 days after receipt of written notice from the other Party
specifying the breach. Either party may also terminate this agreement for any reason thirty (30) days after providing notice to the other Party. Services provided up to the date of termination shall be paid on a pro rata basis as follows;

  

			
	 After 30 days
	  	40% of Fees
	 After 60 days
	  	60% of Fees
	 After 75 days
	  	80% of Fees
	 After 90 days
	  	100% of Fees

  

	5.	CONFIDENTIAL INFORMATION 

  
 “Confidential Information” means: (i) business or technical information of either Party; (ii) information designated by either Party as “confidential”
or “proprietary” or which, under the circumstances taken as a whole would reasonably be deemed to be confidential; and (iii) the terms and conditions of this Agreement, but excludes information that: (i) is in or enters the public
domain without breach of this Agreement; (ii) the receiving Party lawfully receives from a third party without restriction on disclosure and without breach of a non-disclosure obligation; or (iii) the receiving Party knew prior to receiving such
information from the disclosing Party or develops independently. 
  
 Neither Party
shall: (i) use or disclose to any third party or use any Confidential Information disclosed to it by the other Party except as expressly permitted fit in this Agreement; and (ii) take all reasonable measures to maintain the confidentiality of all
Confidential Information of the other Party. 
  
 Either Party may disclose
Confidential Information of the other Party: (i) pursuant to the order or requirement of a court, administrative agency, or other governmental body, provided that the disclosing Party gives reasonable notice to the other Party to contest such order
or requirement; and (ii) on a confidential basis to its legal or financial advisors or as reasonably required. 
  

			
	(Service Agreement November 18, 2003)	 	Page 15 of 32
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 Services Agreement 
 Exhibit E – End-User Contract (Continued) 
  
 Notwithstanding the foregoing, Neoforma and its subcontractors may create new collections of data (the “Generic Data”) by deleting or masking all identification of Client from data supplied by Client, and may include this Generic
Data in master databases created and retained by Neoforma and its subcontractors. Such master databases shall not include or disclose any information that reveals Client’s identity. Other than for purposes of building and using those databases
of Generic Data, Neoforma and its subcontractors shall not use, sell, lease, or rent or otherwise disclose to any third parties any data supplied by or obtained from Client except to the limited extent necessary to perform Services. 
  

	6.	NEOFORMA PROPERTY 

  
 Except as expressly provided in Section 7, all right, title, and interest in and to all database designs, schema, and databases, including the Generic Data, proprietary information of Neoforma and its subcontractors,
software, and other materials used, supplied or created by Neoforma and its subcontractors is and shall remain the sole property of Neoforma or its subcontractors, and Client obtains no rights in any such Supplied Materials except for the limited
license as expressly set forth in Section 8 below. 
  

	7.	CLIENT PROPERTY 

  
 Client shall own right, title, and interest in and to any data as originally supplied by it to Neoforma and its subcontractors pursuant to this Agreement, and any scrubbed data delivered by Neoforma or its
subcontractors for loading into Client’s information systems. 
  

	8.	LICENSE 

  
 Neoforma and its subcontractors hereby grant to Client a restricted license to use for Client’s internal business purposes only any database designs, schema, proprietary information, and associated materials that
are created and delivered by Neoforma to Client in providing the Services (the “Supplied Materials”). Client may make sufficient copies of Supplied Materials for licensed use and as reasonably necessary for backup purposes. Client shall
not: (i) remove or modify any program markings or any notice of proprietary rights from Supplied Materials; (ii) re-license, rent, lease, timeshare or act as a service bureau for Supplied Materials; or (iii) cause or permit reverse engineering or
decompilation of Supplied Materials except to the extent otherwise authorized by law. Any unauthorized sharing, distribution, dissemination, or copying either by manual or electronic means of such Supplied Materials shall be considered a breach of
this Agreement. When this Agreement expires or terminates, Client shall return or destroy all Supplied Materials. 
  

			
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 Services Agreement 
 Exhibit E – End-User Contract (Continued) 

	9.	STATUS AND TAX 

  
 The Parties enter into this Agreement as independent contractors and neither has the authority to bind the other to any third party or to otherwise act in any way as the representative of the other, unless otherwise
expressly agreed in writing signed by both Parties. Neoforma shall pay all taxes required as a result of receipt of payment hereunder, except sales taxes, if applicable. 
  

	10.	ASSIGNMENT, AMENDMENT, SUCCESSION AND WAIVER 

  
 Neither party shall assign this Agreement or any part thereof without first obtaining express written consent of the other Party. Consent shall not be unreasonably
withheld. This Agreement may not be amended or supplemented except in writing signed by both Parties. This Agreement shall be binding upon and shall inure to the benefit of the Parties, their successors and assigns. No express waiver of any prior
breach of this Agreement shall constitute a waiver of any subsequent breach, and no waiver shall be implied. 
  

	11.	INDEMNIFICATION 

  
 Each Party (“Provider”) shall defend, indemnify and hold the other Party (“Recipient”) harmless against any and all liability imposed or claimed, including attorney’s fees and other legal
expenses, arising directly or indirectly from any third party claim that information, designs, specifications, software, data or material furnished by the Provider and used by the Recipient hereunder infringes any intellectual property rights of any
third parties. The indemnifications provided above are conditioned upon the indemnified Party providing the indemnifying Party with: (i) prompt notice of the claim; (ii) sole control of the defense and all related settlement negotiations; and (iii)
reasonable assistance, information, and authority to carry out the defense as set forth above. 
  

	12.	LIMITATION OF LIABILITY 

  
 NOTWITHSTANDING ANY OTHER PROVISIONS OF THIS AGREEMENT, NEOFORMA AND ITS SUBCONTRACTORS LIABILITY TO CLIENT UNDER THIS AGREEMENT IS LIMITED TO THE AMOUNTS ACTUALLY PAID
TO NEOFORMA UNDER THIS AGREEMENT. FURTHERMORE, NEOFORMA AND ITS SUBCONTRACTORS SHALL NOT BE LIABLE TO CLIENT OR ANY OTHER PARTY FOR ANY LOSS USE, INTERRUPTION OF BUSINESS, DAMAGE OR EXPENSE INCURRED IN CONNECTION WITH THE AVAILABILITY, OPERATION OR
USE OF THE CLIENTS NETWORK, THE INTERNET, OR ANY OTHER SYSTEM THAT IS USED BY NEOFORMA, ITS SUBCONTRACTORS OR CLIENT IN THE PERFORMANCE OF THE SERVICES, ANY TECHNICAL MALFUNCTION, COMPUTER ERROR OR LOSS OR CORRUPTION OF DATA, SEQUENCE, ACCURACY AND
COMPLETENESS OF DATA, OR OTHER INJURY, DAMAGE OR DISRUPTION OF ANY KIND RELATED THERETO. IN ADDITION, NEOFORMA AND 

  

			
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	CONFIDENTIAL INFORMATION OF VHA INC.

 
ITS SUBCONTRACTORS WILL NOT BE LIABLE TO CLIENT OR ANY OTHER PARTY FOR ANY SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING
NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF NEOFORMA OR ITS SUBCONTRACTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
  
 NEOFORMA DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EACH
PARTY ACKNOWLEDGES THAT IT HAS NOT ENTERED INTO THIS AGREEMENT IN RELIANCE UPON ANY 
  
 WARRANTY OR REPRESENTATION EXCEPT THOSE SPECIFICALLY SET FORTH HEREIN. NEOFORMA SHALL PROVIDE THE SERVICES IN A WORKMANLIKE MANNER. 
  

	13.	FORCE MAJEURE 

  
 Neither party shall be liable for any failure to perform or for a delay in the performance of its obligations caused by circumstances beyond its reasonable control, including, but not limited to acts of God, acts of
government or any agency thereof, strikes, lock-outs, trade disputes, shortages of material or energy, transportation embargoes, acts of public enemies, declared war, rebellion, sabotage, epidemic, quarantine restrictions, fire, storm, flood,
earthquake, hurricane, tornado or any act, neglect or default of the other Party. 
  

	14.	NOTICES 

  
 Notices shall be deemed to have been given when delivered in person to the Party for whom it is intended, or when mailed by registered or certified mail to the address shown for the Party in question on the face of
this agreement, or as modified. 
  

	15.	ENTIRE AGREEMENT 

  
 This Agreement is intended to be the sole and complete statement of obligation of the Parties as to the subject matter of this Agreement and supersedes all previous understandings, negotiations and proposals as to
such matter. 
  

	16.	OMNIBUS RECONCILIATION ACT COMPLIANCE 

  
 The parties shall make available upon written request of the Secretary of Health and Human Services or the Comptroller General, or their representatives, this Agreement
and such books and documents and records, as may be necessary to verify the nature and extent of the costs of the services rendered hereunder to the full extent required by the Health Care Financing Administration implementing Section 952 of the
Omnibus Reconciliation Act of 1980 at 42 U.S.C. Section 1395 (x)(v)(1)(1). 
  

			
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 Services Agreement 
 Exhibit E — End-User Contract (Continued) 
  
 IN WITNESS WHEREOF the Parties have executed this Agreement by their duly authorized representatives on the day and year first written. 
  

			
	NEOFORMA, INC.	  	 [HOSPITAL]
  
  

	 By:

  
	  	 By:

  

	 Title:

  
	  	 Title:

  

	  

 Signature
	  	  

 Signature

  
 Exhibit A

  
 NEOFORMA DATA MANAGEMENT SOLUTION (SERVICES) 
  

	I.	Client Background 

  

	II.	Neoforma’s recommendation 

  
 [Detailed Description of Services] 
  

	III.	Professional Services Approach 

  

	IV.	Neoforma Pricing & Timing 

  
 Proposal Pricing 
  
 Project Timeline 
  

	V.	Assumptions 

  

	VI.	Scope  

  
 In addition, the project scope, pricing, timelines will usually reference a standard set of services to include: 
  

	 	n	Item Master work 

	 	n	Vendor Master work 

	 	n	Contract Master work 

	 	n	UNSPSC categorization work 

	 	n	Maintenance 

  

			
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	CONFIDENTIAL INFORMATION OF VHA INC.

 Services Agreement 
 Exhibit F — Existing Customers 
  
 The following list of Existing Customers is VHA Members with which Company has been doing business with prior to the Effective Date of this Agreement. 
  

									
	VHA Member
LIC #

	  	 VHA Member Name

	  	City

	  	State

	  	Existing Service

	*	  	Baptist Health Care Corporation	  	Pensacola	  	FL	  	DMS
	*	  	*	  	*	  	CA	  	DMS
	*	  	*	  	*	  	AR	  	DMS

  

			
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	CONFIDENTIAL INFORMATION OF VHA INC.
	
	* Confidential treatment requested

 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement 
  
 MASTER SUBCONTRACTOR SERVICES AGREEMENT 
  
 This agreement (“Agreement”) is made as of this 1st day of June, 2004,
(the “Effective Date”) by and between Neoforma, Inc., having a principal place of business at 3061 Zanker Road, San Jose, California 95134 (“Subcontractor”) and VHA Inc., having a principal place of business at 220 East Las
Colinas Boulevard, Irving, Texas 75039-5500 (“VHA”). 
  
 Preliminary Statements: 
  
 The parties desire to
enter into a nonexclusive relationship as part of VHA’s offerings to its members that will enable VHA and Subcontractor to work together productively and efficiently on specific project opportunities. The relationship of the parties in
connection with particular projects will be a prime/subcontractor arrangement. 
  
 This Agreement defines the rights and responsibilities of VHA and Subcontractor. 
  
 VHA is, among other things, in the business of providing certain services to its members. Subcontractor offers the services at the prices set forth in the
Service Listing, Fees and Discounts exhibit attached hereto and incorporated herein by reference as Exhibit A. 
  

	 	Section 1.	 	Definitions. 

  
 a. Where “VHA” is used in this Agreement, it means VHA Inc., its subsidiaries and regional office licensees. Where “VHA Members” is
used in this Agreement, it means all of the participants in the VHA health care cooperative, including, but not limited to, shareholders, patrons, nonpatrons, and their affiliates. 
  
 b. “Services” shall mean those specific services of Subcontractor that are listed in Exhibit A, and all future
enhancements of and modifications to such services. 
  
 c.
“Associated Deliverables” shall mean those specific deliverables of Subcontractor that are associated with the Services and are described in the Statement of Work, and all future enhancements of and modifications to such deliverables.

  
 d. “Statement(s) of Work” shall mean that document
that describes the specific project and sets forth the rights and responsibilities of the parties, should Subcontractor’s services be engaged by VHA. 
  

			
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 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  
 e. “Joint Bid” or “Bid” shall mean a prime/subcontractor relationship or other form of cooperation between the parties in connection
with the preparation and submission of proposals and bids. 
  
 f.
“Lead” shall mean an opportunity to bid/propose generated by VHA, or an opportunity to bid/propose when a VHA Member health-care organization requests services from the Subcontractor through VHA. 
  
 g. “Marketing Guidelines” shall mean those specific activities that
are listed in the exhibit attached hereto and incorporated herein by reference as Exhibit B, and all future enhancements of and modifications to such Activities. 
  

	 	Section 2.	 	Purpose. This Agreement is not a requirements contract and does not obligate VHA to acquire or purchase any of the Services, but only establishes the terms and
conditions for such acquisition or purchase of the Services, if they occur. 

  

	 	Section 3.	 	Statements of Work. 

  
 a. Subcontractor agrees to make available and perform the Services in accordance with Statements of Work and other identified documents, which are
subsequently made a part of this Agreement by mutual concurrence between authorized parties and incorporated by reference herein. All Statements of Work shall be separately executed between the parties and shall, at a minimum, contain the following
information: 
  

	 	1)	The details of the scope and type of the Services to be provided, including manpower requirements (if applicable) and time estimates for completion of the Services;

  

	 	2)	Payment criteria (e.g., fixed price, retainer fee, down payment, etc.) including rate of pay, payment milestones, if any, and the associated dollar amounts due at each milestone
together with the criteria for the release of each milestone payment; 

  

	 	3)	Warranties associated with the Services, if different than the warranty provisions as set forth in this Agreement; and 

  

	 	4)	Review/reporting commitments. 

  
 b. If a Statement of Work conflicts with the terms of this Agreement, the order of precedence shall be: (1) this Agreement and (2) the Statement of Work.

  

			
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 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  

	 	Section 4.	 	Teaming Agreements. 

  
 a. In the event that the parties decide to prepare a Joint Bid in connection with a specific project opportunity, such Bid may, at the parties’
option, be the subject of a separately negotiated “teaming” agreement, which shall specify the relationship and respective rights and responsibilities of the parties with respect to such project. In such teaming agreement, the parties
agree that (i) the project manager on such project will be a VHA representative, and (ii) the parties will respond jointly to such bid/request and will enter into a separately negotiated agreement specifying the relationship and respective rights
and responsibilities of the parties with respect to the co-staffed project. Each party shall bear its own costs and expenses in connection with all activities involved in preparing and submitting bids (including, without limitation, joint bids for
co-staffed projects) under this Agreement. 
  
 b. Any exchange of
confidential information between the parties associated with the project and not governed by a separate nondisclosure agreement shall be governed by the applicable “teaming” agreement. 
  
 c. Under such teaming agreement, VHA may use its sole discretion in
determining eligibility of Patron Equity Certificates (“PEC vouchers”) for VHA Member payment of Services to VHA. VHA’s Patron Equity Redemption Program may issue PEC vouchers to VHA Members for the purpose of purchasing selected
products and services from VHA. Therefore, Subcontractor will not propose the use of PEC vouchers for payment of Services by VHA Members. 
  
 Section 5. Purchase and Subcontracting of Services. VHA may, as appropriate, purchase from Subcontractor various Services
offered by Subcontractor. Subcontractor shall provide such Services directly to VHA’s Members at the direction of VHA. VHA shall be responsible for billing the VHA Member, and shall pay Subcontractor for the Services based on the schedule
identified in the Scope of Work developed for the VHA Member. In any agreement VHA enters into with a VHA Member pursuant to which Subcontractor shall provide Services, VHA shall secure the necessary licenses and rights from the VHA Member to allow
Subcontractor to create new collections of data (the “Generic Data”) by deleting or masking all identification of the VHA Member from data supplied by the VHA Member, and to include this Generic Data in master databases created and
retained by Subcontractor. Such master databases shall not include or disclose any information that reveals the VHA Member’s identity. Subcontractor shall not use, sell, lease, or rent or otherwise disclose to any third parties any data
supplied by or obtained from the VHA Member except to the limited extent necessary to perform Services. 
  

			
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 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  

	 	Section 6.	 	Invitation To Bid. 

  
 a. If invited by VHA to participate in a Bid or Joint Bid on a particular project, Subcontractor shall provide VHA with a timely response. If not provided
within three (3) business days from the date of invitation, it shall be deemed that Subcontractor has no interest in participating in the Bid. VHA shall then have the right to pursue other sources to provide the necessary Services. 
  
 b. If invited by a VHA Member to provide a Bid on a particular project,
Subcontractor agrees to give VHA written notice of all invitations from VHA Members received by Subcontractor within three (3) business days. VHA may, in its sole and absolute discretion, determine whether Subcontractor may perform the work as
outlined in the lead, may pursue such lead without VHA’s participation or whether the project shall be co-staffed. Within three (3) business days after receipt of such written notice from Subcontractor, VHA shall deliver a written notice to
Subcontractor stating whether Subcontractor may perform such work, Subcontractor may pursue such project without VHA’s participation or whether the project shall be co-staffed. VHA’s failure to deliver such notice within such three (3)
business day period shall constitute VHA’s approval of Subcontractor’s provision of the Services pursuant to the applicable Lead without any co-staffing requirement. Within three (3) business days after receipt of VHA’s written
notice, Subcontractor shall deliver a written notice to the VHA Member stating whether or not Subcontractor intends to pursue the project individually or to co-staff the project, as applicable. Subcontractor’s failure to deliver such written
notice within such three (3) business day period shall constitute Subcontractor’s election not to participate in a co-staffing project or to provide the Services individually to the applicable VHA Member. 
  
 Section 7. Support. Subcontractor shall be solely
responsible for any Services and Associated Deliverables provided to VHA Members. Any warranty or guarantee given by Subcontractor shall be passed through to VHA’s Members. Any warranty or guarantee given by either party shall be the sole
responsibility of that party, and the other party shall not be liable for the granting party’s failure to comply with such warranty or guarantee. 
  
 Section 8. Similar Services and Products. Subcontractor understands and agrees that VHA may become familiar with the ideas and concepts
contained in the Services and Associated Deliverables, but that shall not preclude VHA in any way from developing, acquiring or marketing services capabilities, tools, methodologies or other goods, products or services similar to the Services and
Associated Deliverables. Notwithstanding the foregoing, VHA may not use Confidential or Proprietary information of the Subcontractor including, but not limited to methodologies, technology, or any processes used to deliver the Services. 

 

			
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 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  
 Section 9. Expenses. Each party shall bear its own costs and expenses in connection with all activities involved in preparing and submitting
bids (including, without limitation, Joint Bids) under this Agreement. 
  
 Section 10. Term and Termination. 
  
 a.
This Agreement shall remain in effect for a period of three (3) years following the Effective Date unless terminated earlier pursuant to another provision of this Agreement. This Agreement may be renewed for additional one (1) year terms, provided
each party agrees to such renewal in writing at least thirty (30) days prior to the expiration of the current term. 
  
 b. Either party may terminate this Agreement at any time, without cause, upon ninety (90) days advance written notice; 
  
 c. VHA shall have the right, at any time, to terminate this Agreement
immediately in the event there is: (1) a consolidation, merger or reorganization of Subcontractor with or into another corporation or other entity; (2) creation of a new majority interest in, or change in majority ownership of, Subcontractor; or (3)
a sale of all or substantially all of Subcontractor’s assets; 
  
 d. All notices of termination shall be in writing and delivered by certified mail; and 
  
 e. Upon termination of this Agreement, 
  

	 	1)	each party shall promptly return to the other all materials and other items furnished to it by the other party pursuant to this Agreement; 

  

	 	2)	Subcontractor shall no longer hold itself out as a participant with VHA hereunder or act in a manner that would imply a continuing relationship between the parties unless permitted
under separate agreement between the parties then in effect; 

  

	 	3)	if required by VHA, Subcontractor shall be required to complete all Services under contract at the time of such termination or expiration; 

  

	 	4)	for all Services under contract at the time of termination of this Agreement, but completed prior to termination of this Agreement, Subcontractor will submit a final invoice to VHA,
within thirty (30) days, for Fees earned by Subcontractor prior to the date of termination. VHA will pay Subcontractor all Fees earned through the expiration or termination date hereto if, and only if, Subcontractor was not in breach of any
provision of this Agreement prior to such expiration or termination date; and 

  

			
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 Services Agreement 
  
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  

	 	5)	for all Services under contract at the time of termination of this Agreement, but completed after the termination of this Agreement, Subcontractor will submit to VHA, within thirty
(30) days after the completion of the Services, a final invoice for Fees earned by Subcontractor. Subcontractor’s failure to submit a claim within such time will constitute a waiver of all claims and a release of VHA from all liability arising
out of such matters. 

  
 Section 11.
Indemnity. Subcontractor shall indemnify, defend, and hold harmless VHA and VHA Members from and against any loss, liability, damage, cost or expense, including reasonable attorneys’ fees, arising out of: (i) bodily injury or death,
or damage to property, caused by any act or omission by Subcontractor, its employees, agents, or subcontractors, or (ii) any material breach or default by Subcontractor under this Agreement, (iii) any material misrepresentation by Subcontractor to
VHA or VHA’s Members of Subcontractor’s Services covered by this Agreement, or (iv) any patent, copyright, trademark, or trade secret infringement arising from the Services or services under this Agreement. However, Subcontractor
shall not be obligated under this Agreement to so defend, indemnify or hold harmless any indemnitee from any such loss, liability, damage, cost or expense, to the extent of any damages which results from that indemnitee’s misconduct or
negligence. VHA shall cooperate with Subcontractor at Subcontractor’s expense in its defense or settlement of indemnified matters.  
  
 Section 12. Limitation of Liability. Neither party shall be liable for special, incidental or consequential damages under this
Agreement, even if advised of the possibility thereof. All remedies available to an aggrieved party herein under this Agreement, at law, or in equity, are cumulative and not mutually exclusive. 
  
 Section 13. Insurance. Subcontractor agrees to obtain
and maintain, at its own expense, commercial general liability insurance including errors and omissions liability, professional liability, blanket contractual liability and Products and Services liability coverage with minimum limits of $1,000,000
per occurrence and $3,000,000 annual aggregate. Such insurance shall include VHA and it’s affiliates, licensees and subsidiaries as additional insureds. Prior to commencement of work under this Agreement, Subcontractor shall submit to VHA a
certificate of insurance executed by a duly authorized representative of the insurance carrier or carriers, evidencing that the insurance required is in force and in effect and that such insurance will not be canceled or materially changed without
giving VHA at least thirty (30) days prior written notice. 
  
 Section 14. Performance Measures. At the request of VHA, Subcontractor will participate in VHA’s customer satisfaction performance monitoring program for the purposes of ensuring VHA Member Satisfaction with Services
offered to VHA Members by Subcontractor. Subcontractor’s overall composite customer satisfaction score may not be lower than eighty (80) in the aggregate for any given year for the VHA customer 
  

			
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 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  
 satisfaction survey. In the event Subcontractor scores are lower than eighty (80), Subcontractor agrees to develop a mutually agreed upon plan within thirty (30) days to improve customer service. Any failure to do
this will be considered a material breach of this Agreement. 
  

	 	Section 15.	 	Warranties. 

  
 a. Warranty of Title. Subcontractor warrants that it has the right and is duly authorized to enter into this Agreement and has sufficient right,
title and interest in and to the Services and Associated Deliverables and related documentation to make the commitments provided for herein, and shall not make any commitments to others inconsistent herewith. 
  
 b. Service Warranty. Subcontractor warrants that the Services will be
performed in a good and workmanlike manner in accordance with industry standards and in compliance with the Statement of Work to be incorporated herein subsequently on a project-by-project basis. Subcontractor shall provide the Services at a level
of professionalism, workmanship and quality at least equal to that of services provided to its other customers, and shall maintain the Associated Deliverables and the documentation for such Services and Associated Deliverables at a level of quality
at least equal to that of other versions of the Associated Deliverables and associated documentation. 
  
 Section 16. Relationship of the Parties. Subcontractor and VHA are independent contractors acting for their own accounts and are not
authorized to make any commitment or representation on the other’s behalf unless previously authorized by such party in writing. Neither party is responsible to any VHA Member or Affiliate for the quality or performances of services furnished
by the other party. Each party is solely responsible for establishing the prices for its own products, services and associated deliverables. Subcontractor shall not be entitled to any of the benefits to which employees of VHA may be entitled.

  
 Section 17. Confidentiality. Except as provided
below, neither party shall during the term of this Agreement and for a period of three (3) years after the expiration or termination thereof, disclose to any third party, other than its employees with a need to know who are under nondisclosure
obligations, or use for any purpose other than compliance with this Agreement, any information provided to it by the other party which is marked “Confidential”, “Proprietary” or a similar legend, or which is orally identified as
such at the time of disclosure. This obligation of confidentiality shall not apply to (a) information which is published by the disclosing party or otherwise becomes available to the public other than by a breach of this Agreement, (b) is rightfully
received by the recipient from a third party not under an obligation of confidentiality, (c) is known by prior to disclosure, or independently developed by the recipient at any time, or (d) is required to be disclosed pursuant to a lawful subpoena
from a court of competent jurisdiction or in response to a valid request by a governmental agency, so long as the 
  

			
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 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  
 recipient/disclosing party uses reasonable efforts to notify the owner prior to such disclosure. VHA shall have the right to disclose to VHA Members, and federal, state, and local governmental regulatory entities, the
terms, conditions, pricing, and fees under this Agreement. 
  
 Section 18. Final Reports. Unless agreed to otherwise by the parties in writing, all materials provided to the client, including bids/proposals and final reports, will be generated by VHA as prime contractor. 
  
 Section 19. Training. Subcontractor will attend, at its own
expense, a VHA orientation, not to exceed one (1) day in length, at a mutually agreed upon VHA site. The purpose of the orientation will be to provide VHA with technical and non-technical managerial skills about using the Services, and provide
Subcontractor with an overview of VHA services and organizational structure. 
  
 Section 20. Medicare Disclosure. The parties agree to conform to the Medicare Disclosure requirements as set forth in Section 952 of P.L. 96-499. VHA and Subcontractor agree to make available upon
request of the Secretary of Health and Human Services or the Comptroller General of the United States, or any other duly authorized representative of either, the contracts, books, documents and records that are necessary to certify the nature and
extent of the cost associated with this Agreement for a period of four (4) years from completion of all services provided under the Agreement. 
  
 Section 21. Compliance with Law. In the performance of this Agreement, both parties will comply with applicable federal, state, and local
laws and regulations, including but not limited to the Health Insurance Portability and Accountability Act (“HIPAA”) as it is amended from time to time during this Agreement. 
  
 Section 22. Invoices and Payment. Subcontractor will submit monthly invoices for work performed under this
Agreement in the prior month, or based on a schedule outlined in the Statement of Work. If requested by a VHA Member, project-level invoicing showing a summary of professional fees and associated out-of-pocket expenses, by individual consultant,
shall be provided. Invoices submitted to VHA for services and expenses will be paid to Subcontractor upon receipt of payment by VHA from the VHA Member organization for those services and associated out-of-pocket expenses. 
  
 Section 23. Miscellaneous. 
  
 a. Neither party may assign or transfer any of the rights or obligations set
forth in this Agreement without the prior written consent of the duly authorized representative of the other party, except that VHA may assign this Agreement to a subsidiary company or entity. 
  

			
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	CONFIDENTIAL INFORMATION OF VHA INC.

 b. Subcontractor will not use agents or subcontractors to perform any of Subcontractor’s duties and
obligations under this Agreement or any Statement of Work without first obtaining VHA’s prior written consent. A condition precedent to obtaining VHA’s written consent is Subcontractor’s agent or subcontractor agreeing in writing to
be bound by Subcontractor’s duties and obligations under this Agreement. A breach of those duties and obligations by Subcontractor’s agent or subcontractor will be deemed a breach of this Agreement by Subcontractor. Unless otherwise agreed
in writing by VHA, VHA’s sole payment obligation is to Subcontractor and any agent or subcontractor expressly waives the right to seek payment from VHA and will look solely to Subcontractor for payment. 
  
 c. The failure of either party to enforce, in any one or more instances, any
of the terms or conditions of this Agreement shall not be construed as a waiver of the future performance of any such term or condition. 
  

			
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 Services Agreement 
 Exhibit G — Master Subcontractor Services Agreement (Continued) 
  
 d. This Agreement shall be governed by the laws of the State of Texas, excluding its conflicts of law provisions. 
  
 e. As to the subject matter of this Agreement, this Agreement is the entire
agreement between the parties and supersedes any prior oral or written understandings. This Agreement may only be amended by a written amendment signed by both parties. 
  
 f. The provisions of this Agreement are severable. If any provision is determined to be unenforceable or unlawful, it shall
not affect the enforceability of the remainder of this Agreement. 
  
 g. Any notices given under this Agreement shall be effective when received, and may be delivered in person, by Certified Mail, Return Receipt Requested, or by receipted courier service such as Federal Express, to the addresses below.

  

			
	 If to VHA:
	 	If to Subcontractor:
	 220 E. Las Colinas Blvd.
	 	3061 Zanker Road
	 Irving, TX 75039-5500
	 	San Jose, CA 95134
	 Attn: Contract Compliance
	 	Attn: General Counsel
		
	 With a copy to:
	 	With a copy to:
	 VHA Inc.
	 	 
	 220 East Las Colinas Blvd.
	 	 
	 Irving, TX 75039-5500
	 	 
	 Attn: General Counsel
	 	 

  
  
 IN WITNESS WHEREOF, VHA and Subcontractor have caused this Agreement to be executed by their duly authorized representatives as of the Effective Date.

  
  

							
	 Neoforma, Inc. (“Subcontractor”)
	 	 VHA Inc. (“VHA”)

				
	 By:
	 	 	 	 By:
	 	 
				
	 Name:
	 	 	 	 Name:
	 	 
				
	 Title:
	 	 	 	 Title:
	 	 
				
	 Date:
	 	 	 	 Date:
	 	 

  

			
	(Service Agreement November 18, 2003)	 	Page 30 of 32
	Neoforma, Inc. – Effective June 1, 2004	 	 
	
	CONFIDENTIAL INFORMATION OF VHA INC.

 Services Agreement 
 Exhibit G – Master Subcontractor Services Agreement (Continued) 
  
 SERVICE LISTING, FEES AND DISCOUNTS 
 EXHIBIT A 
  
 FEE STRUCTURE 

	 	 ̈	Subcontractor will provide a discount to VHA of * percent (*) of the gross invoice. This discount will be from the invoiced amount to VHA on a monthly, billable basis.

  

	 	 ̈	VHA is responsible for final pricing to VHA Members. Proposed fees will be adjusted as necessary to cover administrative, project management, and/or marketing and sales expenses, or
to subsidize the engagement to the benefit of the VHA Members. 

  

			
	(Service Agreement November 18, 2003)	 	Page 31 of 32
	Neoforma, Inc. – Effective June 1, 2004	 	 
	
	CONFIDENTIAL INFORMATION OF VHA INC.
	
	 *       Confidential treatment requested

 Services Agreement 
 Exhibit G – Master Subcontractor Services Agreement (Continued) 
  
 MARKETING GUIDELINES 
 EXHIBIT B 
  
 VHA will grant the Subcontractor the following marketing authorities; 
  
 The Subcontractor may: 
  

	 	 ̈	Use the VHA logo on their web site as a customer reference. 

  

	 	n	VHA product marketing will provide the subcontractor with an approved image. 

  

	 	 ̈	Create a hyper-link from VHA’s logo or other references on their site to VHA’s public site. 

  

	 	n	vha.com 

  

	 	 ̈	Have a hyper-link point to a copy of a press release if VHA chooses to do one, (to be specified) this would be available on VHA’s non-secure web pages.

  

	 	 ̈	Refer to “VHA” in their press release with respect to the service relationship (e.g. subcontractor). VHA Product Marketing will provide standard verbiage for this.

  

	 	 ̈	Make reprints of a VHA press release if one was done. 

  

	 	n	The Subcontractor will bear all financial responsibility for any copyright liabilities and royalties incurred due to a reprint. 

  

	 	 ̈	Distribute relevant VHA marketing materials as agreed to and provided by a VHA authorized officer. 

  
 The Subcontractor may not: 
  

	 	 ̈	Directly reference the member hospital where they have participated on a project without express written consent from a VHA authorized officer and the member hospital.

  

	 	 ̈	Use the VHA brand or logo in combination with their own logo or marketing materials, campaigns and initiatives outside the context of the partnering agreement, without specific
written consent from VHA for context of use. 

  

			
	(Service Agreement November 18, 2003)	 	Page 32 of 32
	Neoforma, Inc. – Effective June 1, 2004	 	 
	
	CONFIDENTIAL INFORMATION OF VHA INC.

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