Document:

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                               September 19, 2000

Personal and Confidential

Mr. Alvin Clemens
HealthAxis.com, Inc.
2500 DeKalb Pike
East Norriton, PA   19401

Dear Al:

         The Compensation Committee of the HealthAxis.com ("HA") Board of
Directors met following the conclusion of the full Board meeting to consider
your compensation and position with HA. We discussed your participation in the
creation of HA and your contributions and efforts to get HA to where it is
today. The Compensation Committee discussed the current arrangement whereby it
appears HA may be party to a joint agreement and several employment agreements
with another company ("HAI") and the various issues, problems and potential
defaults that arrangement creates for HA.

         The Compensation Committee was pleased to recommend to the HA Board and
the HA Board approved the following compensation arrangement with respect to
your role as Chairman of the Board of HA. This recommendation is subject to
reaching a satisfactory arrangement with HAI effectuating a termination of any
and all existing employment arrangements and agreements with HA, subject to HA
obtaining a full and complete release and discharge from any liability or
responsibility arising from any such employment agreement from both you and from
HAI and, with respect to the office and benefits sections below, subject to
effectuating the merger with HAI.

Compensation:     Effective upon termination and release from the existing HAI
                  employment agreement, you will begin to receive an annual
                  salary on an at-will basis of $100,000 retrospective to August
                  16, 2000.

Position:         Chairman of the Board of Directors (non-executive position)

Bonus:            The Compensation Committee will consider on a subjective basis
                  the value and contributions you have contributed to HA during
                  the previous year and recommend to the Board what sort of
                  additional compensation you should receive in the form of a
                  bonus for such contributions and efforts.

Office:           HA will provide you with an office and with secretarial
                  support consistent with the level it provides other senior
                  executives of the company until you have reached the age of
                  65.
<PAGE>

Mr. Alvin Clemens
August 8, 2000
Page 2 of 3

Benefits:         You will be entitled to participate in all health and similar
                  benefit plans currently available to other senior employees at
                  HA. HA agrees, subject to the merger with HAI becoming
                  effective, to provide you with standard health insurance to
                  you and your family until the earlier to occur of (i) June 30,
                  2005, (ii) from and after June 30, 2000, you receive in cash
                  compensation $2.125 million (or stock equivalent equal to that
                  amount) from HAI and/or HA.com., or (iii) from or after
                  December 31, 2000, you receive more than $10 million cash from
                  the sale of HAI or HA.com stock. Additionally, HA.com agrees
                  to recommend to HAI and to support the extension of the term
                  of 397,198 stock options on HAI stock for an additional 3
                  years. Lastly, again from and after the merger is effective
                  with HAI, HA will agree to compensate you for the lease of
                  your existing vehicle through March 31, 2002.

         Al, it has been a pleasure working with you to bring HealthAxis to its
current position. Obviously, these are trying and difficult times as we try to
put together a merger of HA with HAI and try to bring closure to a number of
vexing and difficult economic and organizational problems and challenges. You
have served HA as Chairman and we look forward to working with you and the rest
of the management team to move HealthAxis forward and creating shareholder value
for all of us.

                                      Very Truly Yours,

                                      /s/ Gregory T. Mutz
                                      -------------------
                                      Gregory T. Mutz
                                      Chairman of the Compensation Committee
                                      HealthAxis.com, Inc.

Accepted and agreed to subject to the conditions provided herein this 20 day of
September, 2000.

/s/ Alvin H. Clemens
--------------------
Alvin H. Clemens

GTM/dkw

cc: Henry Hager
    Pat McLaughlin
    Board of Directors, HealthAxis.com, Inc.<PAGE>

                           UNSECURED PAST ADVANCE LOAN
                            PROMISSORY NOTE ("Note")

$1,304,589.00     September 28, 2000
                                                     East Norriton, Pennsylvania

Section 1.        Promise to Pay.

         1.1 FOR VALUE RECEIVED, HealthAxis Inc., a Pennsylvania corporation
with its corporate offices located at 2500 DeKalb Pike, East Norriton,
Pennsylvania ("HAI" or "Company") hereby promises to pay to HealthAxis.com, Inc.
located at 2500 DeKalb Pike, East Norriton, Pennsylvania ("HA.com" or "Holder"),
or his successors or assigns, in connection with prior unpaid borrowings by the
Company from the Holder, in lawful money of the United States of America, the
principal sum of One Million Three Hundred Four Thousand Five Hundred
Eighty-Nine Dollars ($1,304,589.00), together with interest on the unpaid
principal balance hereof at the rate set forth herein. This Note is the
UnSecured Past Advance Promissory Note referred to in that certain Loan
Agreement dated September 29, 2000 (the "Loan Agreement") and is expressly made
subject to the terms of and issued under such Loan Agreement.

         1.2 Subject to the limitations contained herein, this is a committed
loan and the principal amount outstanding under this Note shall not at any time
exceed the amount set forth in Section 1.1 above.

Section 2.        Interest.

         This Note shall bear interest on the outstanding balance hereunder,
payable in a lump sum at the "Termination Date" which shall mean the first to
occur of (a) March 31, 2001 or (b) effectiveness of the Reorganization
contemplated by that certain Amended and Restated Agreement and Plan of
Reorganization, dated September 29, 2000, by and between HA.com and HAI, at the
per annum rate of twelve percent (12%). Interest shall be computed on the basis
of a year of 360 days and the actual number of days elapsed.

Section 3.        Term/Demand.

         3.1 Unless prepaid as provided herein, the principal balance and all
accrued interest due hereunder shall be due and payable on the Termination Date
or as set forth in Section 3.3 hereof. The unpaid principal of this Note and all
accrued interest may be prepaid in whole or in part at any time or from time to
time without penalty or premium and any such payment shall first be applied to
accrued and unpaid interest.

         3.2 Company shall pay Holder each payment required hereunder at
Holder's office located in East Norriton, Pennsylvania, or, if requested in
writing by Holder, by wire transfer to the accounts of Holder. The unpaid
principal balance owing on this Note at any time shall be evidenced by Holder's
records.

<PAGE>

         3.3 The unpaid principal and interest owing on this Note shall be due
and payable upon the first to occur of (i) the Termination Date or (ii) upon a
merger, change of control or sale of all or substantially all of the assets of
HAI or (iii) an Event of Default as described in Section 8 herein

Section 4.        Amendments.

         This Note may not be varied, amended or modified except in writing
signed by the Company and the Holder.

Section 5.        Governing Law.

         This Note has been delivered to Holder and accepted by Holder in the
Commonwealth of Pennsylvania. This Note shall be governed and construed in
accordance with the laws of the Commonwealth of Pennsylvania.

Section 6.        Notice.

         Any notice or other communication required or which may be given
hereunder shall be in writing and either delivered personally or mailed,
certified, registered or express mail, or courier service, postage prepaid, and
shall be deemed given when so delivered personally or if by certified or
registered mail, four days after the date of mailing or if express mailed or
sent by courier service, one day after the date of mailing or sending, as
follows:

         (i) if to Holder, to:

         HealthAxis.com, Inc.
         2500 DeKalb Pike
         East Norriton, PA 19401
         Attn: Michael Ashker, President & CEO
         cc: Michael G. Hankinson, General Counsel

         (ii) if to Company, to:

         HealthAxis Inc.
         2500 DeKalb Pike
         East Norriton, PA 19401
         Attn: Michael Ashker, President & CEO

or to such other address as any party may designate to the others by notice set
forth above.

                                       2

<PAGE>

Section 7.        Default.

         7.1 In case one or more of the following events (each, an "Event of
Default") (whatever the reason for such Event of Default and whether it shall be
voluntary or involuntary or be effected by operation of law or pursuant to any
judgment, decree or order of any court or any order, rule or regulation of any
administrative or governmental body) shall have occurred and be continuing:

                  a. default in the payment of (i) principal hereof or interest
hereon when due, which default (in the case of interest) shall not have been
cured within five (5) Business Days following the date due; or

                  b. failure on the part of the Company to duly observe or
perform any other of the covenants or agreements on the part of the Company
contained in this Note or the Loan Agreement for a period of ten (10) Business
Days after the earlier of (x) the date on which any officer of the Company shall
have obtained actual knowledge of such failure or (y) the date on which written
notice thereof has been given to the Company by the Holder unless such failure
is cured within ten (10) days; or

                  c. a court having jurisdiction shall enter a decree or order
for relief in respect of the Company or any of its Subsidiaries in an
involuntary case under any applicable bankruptcy, insolvency or other similar
law now or hereafter in effect, or appointing a receiver, liquidator, assignee,
custodian, trustee, sequestrator (or similar official) of the Company or any of
its Subsidiaries or for any substantial part of the property of the Company or
any of its Subsidiaries or ordering the winding up or liquidation of the affairs
of the Company or any of its Subsidiaries, and such decree or order shall remain
unstayed and in effect for a period of sixty (60) consecutive days; or

                  d. the Company or any of its Subsidiaries shall commence a
voluntary case under any applicable bankruptcy, insolvency or other similar law
now or hereafter in effect, or consent to the entry of an order for relief in an
involuntary case under any such law, or consent to the appointment or taking
possession by a receiver, liquidator, assignee, custodian, trustee, sequestrator
(or similar official) of the Company or any of its Subsidiaries or for any
substantial part of the property of the Company or any of its Subsidiaries, or
the Company or any of its Subsidiaries shall make any general assignment for the
benefit of creditors; or

                                       3

<PAGE>

                  e. any representation or warranty made by the Company to
Holder in connection with the Reorganization and agreements related thereto
which prove to have been incorrect in any material respect when made; or

                  f. there shall have occurred an Event of Default (as defined
from time to time) under the terms of the Company's 2% Convertible Debentures;

then, in each and every such case (other than an Event of Default specified in
Section 8(d) hereof), unless the principal hereof shall have already become due
and payable, by notice in writing to the Company (the "Acceleration Notice"),
Holder may terminate all obligations to fund Company under any loan agreements
between Holder and Company, and Holder declare the entire principal amount of
each and every promissory note from Company to Holder owned by Holder and any
interest accrued thereon (and, in lieu thereof, the aggregate amounts described
below) to be due and payable immediately, and upon any such declaration the same
shall become immediately due and payable. If an Event of Default specified in
Section 8(d) occurs, Holder may terminate all obligations to fund Company under
any loan agreements between Holder and Company, and the principal of, and any
accrued interest on, each and every Promissory Note from Company to Holder shall
become and be immediately due and payable without any declaration or other act
on the part of any Holder.

         7.2 Within five (5) Business Days of receipt by the Holder of payment
in full of the amount due to the Holder hereunder, the Holder shall return the
Note to the Company. Upon an Event of Default the Holder need not provide, and
the Company hereby waives, any presentment, demand, protest or other notice of
any kind, and the Holder may immediately and without expiration of any grace
period enforce any and all of its rights and remedies hereunder and all other
remedies available to it under applicable law. Any demand for payment may be
rescinded and annulled by the Holder at any time prior to payment hereunder. No
such rescission or annulment shall affect any subsequent Event of Default or
impair any right consequent thereon.

Section 8.        General Provisions.

         8.1 No failure to exercise, delay in exercising, or single or partial
exercise by the Holder of any right, power of remedy with respect to this Note
shall constitute a waiver thereof, preclude any other or further exercise
thereof, or preclude the exercise of any other right, power or remedy. Borrower,
to the extent allowed by applicable law, waives presentment, demand for payment,
protest and notice of dishonor. Upon any change in the terms of this Note, and
unless otherwise expressly stated in writing, no party who signs this Note shall
be released from liability. Company may not renew, extend, amend or modify this
Note without the consent of the Holder.

         8.2 All of the terms and provisions of this Note shall be binding upon,
inure to the benefit of and be enforceable by each of the parties hereto, and
their respective successors and permitted assigns

         8.3 If any part of this Note is adjudged illegal, invalid or
unenforceable, then the remainder hereof shall not be affected hereby.

                  [Remainder of page left intentionally blank]

                                       4

<PAGE>

         IN WITNESS WHEREOF, Company has executed this Note as of the date first
above written.

         HEALTHAXIS INC.

By:      /s/ Michael Ashker
         ------------------------------
         Michael Ashker
         President & CEO

                                       5

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