Document:

<PAGE>

                                                                    Exhibit 10.1

                                    WAIVER
                                    ------

     Waiver, made as of August 17, 2000 (this "Waiver"), by and among NMT
Medical, Inc. (the "Company") and Whitney Subordinated Debt Fund, L.P. (the
"Purchaser"). Capitalized terms used herein and not otherwise defined have
the meanings assigned to such terms in the Purchase Agreement (as defined
below).

                             W I T N E S S E T H:
                             --------------------

     WHEREAS, the Company and the Purchaser are parties to the Subordinated Note
and Common Stock Purchase Agreement, dated as of July 8, 1998 by and among the
Company, the Purchaser, and, for certain purposes, Whitney & Co., formerly known
as J.H. Whitney & Co. ("Whitney"), as amended by Amendment No. 1 dated April 14,
1999, Amendment No. 2 dated September 13, 1999 and Amendment No. 3 dated as of
April 5, 2000 (as so amended, the "Purchase Agreement"), regarding the Company's
$20,000,000 subordinated notes due September 30, 2003;

     WHEREAS, the Company has requested Purchaser to waive compliance with
certain covenants contained in the Purchase Agreement for the fiscal quarter
ended June 30, 2000.

     NOW, THEREFORE, in consideration of the premises and mutual agreements
contained herein, and other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto agree as
follows:

1.   Purchaser hereby waives compliance by the Company with the provisions of
Section 9.8 of the Purchase Agreement solely with respect to the fiscal quarter
ended June 30, 2000.

2.   This Waiver may be signed in counterparts, and by the various parties on
separate counterparts. Each set of counterparts which contains the signature of
each of the parties shall constitute a single instrument with the same effect as
if the signature thereto were upon the same instrument. The parties hereto agree
that each party shall accept facsimile signatures as legally sufficient, binding
and admissible evidence of the execution of this Waiver.

3.   Except as expressly modified by this Waiver, all of the terms and
provisions of the Purchase Agreement, by and among the Company and the Purchaser
and Whitney, and the Notes shall continue in full force and effect and all
parties hereto shall be entitled to the benefits thereof.
<PAGE>

4.   This Waiver shall be governed by and construed in accordance with the laws
of the State of New York, without regard to the principles of conflict of laws
of such state.

     IN WITNESS WHEREOF, the parties hereto have caused this Waiver to be signed
by their respective duly authorized officers as of the date first written above.

                                   NMT MEDICAL, INC.

                                   By:/s/ Randall W. Davis
                                      --------------------------------------
                                      Name:  Randall W. Davis
                                      Title:  Acting President

                                   WHITNEY SUBORDINATED DEBT FUND, L.P.

                                   By:/s/ James A. Fordyce
                                      --------------------------------------
                                      Name:  James A. Fordyce
                                      A General Partner<PAGE>

                               CREDIT AGREEMENT

                         Dated as of February 25, 2000

                                    between

                        TSI INTERNATIONAL SOFTWARE LTD.

                                      and

                              FLEET NATIONAL BANK

<PAGE>

     CREDIT AGREEMENT dated as of February 25, 2000 between TSI International
Software Ltd., a Delaware corporation (the "Borrower"), and FLEET NATIONAL BANK,
a national banking association organized under the laws of the United States of
America (the "Bank").

     WHEREAS, the Borrower desires that the Brink extend credit as provided
herein and the Bank is prepared to extend such credit.

     NOW THEREFORE, in consideration of the foregoing, which is incorporated by
reference, and other valuable consideration, receipt of which is acknowledged,
the parties, intending to be legally bound, agree as follows:

                   ARTICLE 1.  DEFINITIONS: ACCOUNTING TERMS
                   -----------------------------------------

     Section 1.1. Definitions. As used in this Agreement, the following terms
                  -----------
have the following meanings (terms defined in the singular to have a correlative
meaning when used in the plural and vice versa);
                                    ----------

     "Acceptable Acquisition" means any Acquisition: (i) which has been either
(A) approved by the Board of Directors of the corporation, or governing body of
any other business entity, which is the subject of such Acquisition or (B)
recommended by such Board or governing body to the shareholders of such
corporation or equity owners of such other business entity; and (ii) with
respect to which the following conditions are satisfied:

          (a) no Default or Event of Default exists or would result from such
Acquisition;

          (b) the company or assets acquired involve substantially the same or
similar line of business as the Borrower;

          (c) the Borrower demonstrates that, on a combined basis with the
acquired assets and/or entity, in accordance with GAAP, it would have been in
compliance with the financial covenants contained in Article 8 on a trailing
four quarters pro forma basis as of the end of the immediately preceding fiscal
quarter; and will be in such compliance prospectively on a pro forma basis for
the next succeeding four fiscal quarters;

          (d) the Borrower remains as the surviving entity;

          (e) the total consideration for any one such Acquisition and the total
consideration for all such Acquisitions in any one fiscal year (not including
reasonable fees and expenses payable by the Borrower in connection therewith)
does not exceed 20% of the total Net Worth of the Borrower.

     "Acquisition" means any transaction pursuant to which the Borrower (a)
acquires greater than 5% of the equity securities (or warrants, options or other
rights to acquire such securities) of any Person, (b) causes or permits any
Person to be merged into

                                      -2-
<PAGE>

the Borrower, in any case pursuant to a merger, purchase of assets or any
reorganization providing for the delivery or issuance to the holders of such
Person's then outstanding securities, in exchange for such securities, of cash
or securities of the Borrower, or a combination thereof, or (c) purchases all or
substantially all of the business or assets of any Person.

     "Adjusted Current Liabilities" means Current Liabilities plus the amount of
outstanding Loans, less current deferred maintenance revenue.

     "Adjusted Net Loss" means Net Loss plus amortization of intangible assets.

     "Affiliate" means any Person: (a) which directly or indirectly controls, or
is controlled by, or is under common control with, the Borrower or any of their
respective Subsidiaries; (b) which directly or indirectly beneficially owns or
holds five percent or more of any class of voting stock of the Borrower or any
of its Subsidiaries; (c) five percent or more of the voting stock of which is
directly or indirectly beneficially owned or held by the Borrower or any of its
Subsidiaries; or (d) which is a partnership in which the Borrower or any of its
Subsidiaries is a general partner. The term "control" means the possession,
directly or indirectly, of the power to direct or cause the direction of the
management and policies of a Person, whether through the ownership of voting
securities, by contract, or otherwise.

     "Agreement" means this Credit Agreement, as amended or supplemented from
time to time. References to Articles, Sections, Exhibits, Schedules and the like
refer to the Articles, Sections, Exhibits, Schedules and the like of this
Agreement unless otherwise indicated.

     "Barking Day" means, a day on which commercial banks settle payments in (i)
New York or London if the payment obligation is calculated by reference to any
LIBO Rate, or (ii) New York, if the payment obligation is calculated by
reference to the Prime Rate or the Cost of Funds.

     "Borrowing" means any Loan requested by the Borrower hereunder.

     "Capital Expenditures" means, in respect of any relevant period, the dollar
amount of gross expenditures (including obligations under Capital Leases) made
for fixed assets, real property, plant and equipment, and all renewals,
improvements and replacements thereto (but not repairs thereof) incurred during
such period, as determined in accordance with GAAP.

     "Capital Lease" means any lease which has been or should be capitalized on
the books of the lessee in accordance with GAAP.

     "Change of Control" means any one or more of the following events:

                                      -3-
<PAGE>

          (a) the stockholders of the Borrower shall approve a plan or proposal
for the acquisition of, merger, liquidation or dissolution of the Borrower, or a
sale of more than 50% of its assets in one or a series of related transactions;
or

          (b) a Person or group of Persons acting in concert (other than the
direct or indirect beneficial owners of the capital stock of the Borrower as of
the date of this Agreement) shall, as a result of a tender or exchange offer,
open market purchases, privately negotiated purchases or otherwise, have become
the direct or indirect beneficial owner (within the meaning of Rule 13d-3 under
the Securities Exchange Act of 1934, as amended from time to time) of securities
of the Borrower representing 50% or more of the combined voting power of the
outstanding voting securities for the election of directors or shall have the
right to elect a majority of the board of directors of the Borrower.

     "Closing Date" means the date this Agreement has been executed by the
Borrower and the Bank.

     "Code" means the Internal Revenue Code of 1986, as amended from time to
time.

     "Commitment" means the obligation of the Bank to make the Loans under this
Agreement in the aggregate principal amount of up to $20,000,000, as such amount
may be reduced or otherwise modified from time to time.

     "Commitment Period" means the period from the date hereof through the
Termination Date.

     "Consolidated Subsidiary" means any Subsidiary whose accounts are or are
required to be consolidated with the accounts of a Person in accordance with
GAAP.

     "Cost of Funds" means the per annum rate of interest which the Bank is
required to pay, or is offering to pay, for wholesale liabilities of like tenor,
adjusted for reserve requirements and such other requirements as may be imposed
by federal, state or local government and regulatory agencies, as determined by
the Bank.

     "Cost of Funds Loan" means any Loan when and to the extent the interest
rate therefor is determined in relation tot he Cost of Funds.

     "Current Assets" of any Person at any tune means all cash, Receivables and
inventory of such Person.

     "Current Liabilities" means all liabilities of a Person treated as current
liabilities in accordance with GAAP, including without limitation (a) all
obligations payable on demand or within one year after the date in which the
determination is made and (b) installment and sinking fund payments required to
be made within one year after the date on which determination is made, but
excluding all such liabilities or obligations

                                      -4-
<PAGE>

which are renewable or extendible at the option of such Person to a date more
than one year from the date of determination.

     "Debt" means, with respect to any Person: (a) indebtedness of such Person
for borrowed money; (b) indebtedness for the deferred purchase price of property
or services (except trade payables in the ordinary course of business); (c)
Unfunded Benefit Liabilities of such Person; (d) the face amount of any
outstanding letters of credit issued for the account of such person; (e)
obligations arising under acceptance facilities; (f) guaranties, endorsements
(other than for collection in the ordinary course of business) and other
contingent obligations to purchase, to provide funds fox payment, to supply
funds to invest in any Person, or otherwise to assure a creditor against loss,
including any contingent obligations under swaps, derivatives, currency
exchanges and similar transactions; (g) obligations secured by any Lien on
property of such Person; and (h) obligations of such Person as lessee under
Capital Leases.

     "Default" means any event which with the giving of notice or lapse of time,
or both, would become an Event of Default.

     "Default Rate" means, with respect to the principal of any Loan and, to the
extent permitted by law, any other amount payable by the Borrower under this
Agreement or the Note that is not paid when due (whether at stated maturity, by
acceleration or otherwise), a rate per annum during the period from and
including the due date, to, but excluding the date on which such amount is paid
in full equal to four percentage points above the Prime Rate as in effect from
time to time (provided that, if the amount so in default is principal of a LIBOR
Loan or Cost of Funds Loan and the due date thereof is a day other than the last
day of the Interest Period therefor, the "Default Rate" for such principal shall
be, for the period from and including the due date and to but excluding the last
day of the Interest Period therefor, 4% above the interest rate for such Loan as
provided in Section 2.10 Q hereof and, thereafter, the rate provided for above
in this definition).

     "Dollars" and the sign "$" mean lawful money of the United States of
America.

     "EDIT" means, for any Person, for any period, earnings before Interest
Expense and taxes for such Person determined in accordance with GAAP.

     "EBITDA" means, for any Person, for any period, earnings before Interest,
Expense, taxes, depreciation, amortization and extraordinary items for such
Person determined in accordance with GAAP.

     "Environmental Laws" means any and all federal, state, local and foreign
statutes, laws, regulations, ordinances, rules, judgments, orders, decrees,
permits, concessions, grants, franchises, licenses, agreements or other
governmental restrictions relating to the environment or to emissions,
discharges, releases or threatened releases of

                                      -5-
<PAGE>

pollutants, contaminants, chemicals, or industrial, toxic or hazardous
substances or wastes into the environment including, without limitation, ambient
air, surface water, ground water, or land, or otherwise relating to the
manufacture, processing distribution, use, treatment, storage, disposal,
transport, or handling of pollutants, contaminants, chemicals, or industrial,
toxic or hazardous substances or wastes.

     "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended from time to time, including any rules and regulations promulgated
thereunder.

     "ERISA Affiliate" means any corporation or trade or business which is a
member of any group of organizations (i) described in section 414(b) or (c) of
the Code of which the Borrower is a member, or (ii) solely for purposes of
potential liability under section 302(c)(11) of ERISA and section 412(c)(I 1) of
the Code and the lien created under section 302(f) of ERISA and section 412(n)
of the Code, described in section 414(m) or (o) of the Code of which the
Borrower is a member.

     "Event of Default" has the meaning given such term in Section 9.1.

     "Facility Documents" means this Agreement, the Note, the Guaranty, the
Pledge Agreement and each of the documents, certificates or other instruments
referred to in Article 4 hereof as well as any other document, instrument or
certificate to be delivered by the Borrower pursuant to Section 6.8 hereof, and,
including documents delivered in connection with any Borrowing.

     "Forfeiture Proceeding" means any action, proceeding or investigation
affecting the Parent or any of its Subsidiaries or Affiliates before any court,
governmental department, commission, board, bureau, agency or instrumentality,
domestic or foreign, or the receipt of notice by any such party that any of them
is a suspect in or a target of any governmental inquiry or investigation, which
may result in an indictment of any of them or the seizure or forfeiture of a
material amount of any of their property.

     "Funded Debt" means, with respect to any Person, all Debt (senior and
subordinated) of such Person for money borrowed, including Capital Lease
obligations.

     "GAAP" means generally accepted accounting principles in the United States
of America as in effect from time to time, applied on a basis consistent with
those used in the preparation of the financial statements referred to in Section
5.5 (except for changes concurred in by the Borrower' independent public
accountants).

     "Guarantor" shall mean, Novena Software, Inn., a Delaware corporation.

     "Guaranty" shall mean that certain Guaranty dated as of February 25, 2000
from the Guarantor to the Bank.

     "Interest Coverage Ratio" means, with respect to any Person, for any
period, the ratio of (i) EBITDA to (ii) Interest Expense for such period.

                                      -6-
<PAGE>

     "Interest Expense" shall mean, with respect to any Person, for any period,
the sum, for such Person in accordance with GAAP, of (a) all interest on Debt
that is accrued as an expense during such period (including without limitation,
imputed interest on Capital Lease obligations), plus (b) all amounts paid,
                                                ----
accrued or amortized as an expense during such period in respect of interest
rate protection agreements, minus (c) all amounts received or accrued as income
                            -----
during such period in respect of interest rate protection agreements.

     "Interest Period" means with respect to any LIBOR Loan or Cost of Funds
Loan, the period commencing on the date such Loan is made, converted from
another type of Loan or renewed, as the case may be, and ending, as the Borrower
may select pursuant to Section 2.11, on the numerically corresponding day in the
first week, or first, second, third, fourth, fifth, sixth (or if available
through the Bank, the twelfth) calendar month thereafter, provided that each
such Interest Period which commences on the last Banking Day of a calendar month
(or on any day for which there is no numerically corresponding day in the
appropriate subsequent calendar month) shall end on the last Banking Day of the
appropriate calendar month.

     "Lending Office" means the lending office of the Bank set forth on the
signature page.

     "Letters of Credit" shall have the meaning given thereto in Section 2.12.

     "LIBO Rate" means, as applicable to any LIBOR Loan, the rate per annum
(rounded upward, if necessary, to the nearest 1/32 of one percent) as determined
on the basis of the offered rates for deposits inn U.S. dollars, for a period of
time comparable to such LIBOR Loan which appears on the Telerate page 3750 as of
11:00 a.m. London time on the day that is two London Banking Days preceding the
first day of such LIBOR Loan; provided, however, if the rate described above
does not appear on the Telerate System on any applicable interest determination
date, the LIBOR rate shall be the rate (rounded upwards as described above, if
necessary) for deposits in dollars for a period substantially equal to the
interest period on the Reuters Page "LIBO" (or such other page as tray replace
the LIBO Page on that service fair the purpose of displaying such rates), as of
11:00 a.m. (London Time), on the day that is two (2) London Banking Days prior
to the beginning of such interest period.

     If both the Telerate and Reuters system are unavailable, then the rate for
that date will be determined on the basis of the offered rates for deposits in
U.S. dollars for a period of time comparable to such LIBOR Loan which are
offered by four major banks in the London interbank market at approximately
11:00 a.m., London time, on the day that is two (2) London Banking Days
preceding the first day of such LIBOR Loan as selected by the Bank. The
principal London office of each of the four major London banks will be requested
to provide a quotation of its U.S. dollar deposit offered rate. If at least two
such quotations are provided, the rate for that date will be the arithmetic mean
of the quotations. If fewer than two quotations are provided as requested, the
rate for that date will be

                                      -7-
<PAGE>

determined on the basis of the rates quoted fox loans in U.S. dollars to leading
European banks for a period of time comparable to such LIBOR Loan offered by
major banks in New York City at approximately 11:00 a.m. New York City time, on
the day that its two London Banking Days preceding the first day of such LIBOR
Loan. In the event that Bank is unable to obtain any such quotation as provided
above, it will be deemed that LIBOR pursuant to a LIBOR Loan cannot be
determined.

     In the event that the Board of Governors of the Federal Reserve System
shall impose a Reserve Requirement with respect to LIBOR deposits of the Bank
then for any period during which such Reserve Requirement shall apply, LIBO Rate
shall be equal to the amount determined above divided by an amount equal to 1
minus the Reserve Requirement.

     "LIBOR Loan" means any Loan when and to the extent the interest rate
therefor is determined on the basis of the definition "LIBO Rate."

     "Lien" means any lien (statutory or otherwise), security interest,
mortgage, deed of trust, priority, pledge, negative pledge, charge, conditional
sale, title retention agreement, financing lease or other encumbrance or similar
right of others, or any agreement to give any of the foregoing.

     "Loans" shall have the meaning given thereto in Section 2.1(a) hereof.

     "Multiemployer Plan" means a Plan defined as such in section 3(37) of ERISA
to which contributions have been made by the Borrower or any ERISA Affiliate and
which is covered by Title IV of ERISA.

     "Net Income (Loss)" of any Person for any period means the net income
(loss) of such Person for such period determined in accordance with GAAP.

     "Note" means the promissory note of the Borrower in the form of Exhibit A
hereto evidencing the Loans made by the Bank hereunder, and any promissory note
delivered in substitution or exchange therefor, as amended or supplemented from
time to time.

     "Notice of Borrowing" shall mean the notice of each Borrowing described in
Section 2.8 and in the form of Exhibit C hereto.

     "PBGC" means the Pension Benefit Guaranty Corporation and any entity
succeeding to any or all of its functions under ERISA.

     "Person" means an individual, partnership, corporation, business trust,
joint stock company, trust, unincorporated association, joint venture,
governmental authority or other entity of whatever nature.

                                      -8-
<PAGE>

          "Plan" means  any employee benefit or other plan established or
maintained, or to which contributions have been made, by the Borrower or any
ERISA Affiliate and which is covered by Title IV of ERISA, other than a
Multiemployer Plan.

          "Pledge Agreement'' means the Pledge Agreement dated as of the date
hereof from the Borrower to the Bank.

          "Prime Rate" means that rate of interest from time to time announced
by the Bank at its office located at 111 Westminster Street, Providence, Rhode
Island 02903, which rate may not be the Bank's lowest or best rate.

          "Prime Rate Loan" means any Loan when and to the extent the interest
rate therefor is determined in relation to the Prime Rate.

          "Quick Assets" means cash, marketable securities and accounts
receivable.

          "Quick Ratio" means Quick Assets divided by Adjusted Current
Liabilities.

          "Receivables" means all accounts owing to a Person arising out of or
in connection with the bona fide sale or lease of goods or services in the
ordinary course of business.

          "Regulation D" means Regulation D of the Board of Governors of the
Federal Reserve System as the same may be amended or supplemented from time to
time.

          "Regulation U" means Regulation U of the Board of Governors of the
Federal Reserve System as the same may be amended or supplemented from time to
time.

          "Regulatory Change" means any change after the date of this Agreement
in United States federal, state, municipal or foreign laws or regulations
(including without limitation Regulations D) or the adoption or malting after
such date of any interpretations, directives or requests applying to a class of
banks including the Bank of or under any United States, federal, state,
municipal or foreign laws or regulations (whether or not having the force of
law) by any court or governmental or monetary authority charged with the
interpretation or administration thereof.

          "Reserve Requirement" means, for any Interest Period for any LIBOR
Loan, the average maximum rate at which reserves (including any marginal,
supplemental or emergency reserves) are required to be maintained during such
Interest Period under Regulation D by member banks of the Federal Reserve System
in Boston with deposits exceeding $1,000,000,000 against "Eurocurrency
liabilities" (as such term is used in Regulation D). Without limiting the effect
of the foregoing, the Reserve Requirement shall reflect any other reserves
required to be maintained by such member banks by reason of any Regulatory
Change against (i) any category of liabilities which includes deposits by
reference to which the LIBO Rate for LIBOR Loans is to be determined as provided
in the

                                      -9-
<PAGE>

definition of "LIHO Rate" in this Section 1.1 or (ii) any category of extensions
of credit or other assets which include LIBOR Loans.

     "Subsidiary" means, with respect to any Person, any corporation or other
entity of which at least a majority of the securities or other ownership
interests having ordinary voting power (absolutely or contingently) for the
election of directors or other persons performing similar functions are at the
time owned directly or indirectly by such Person.

     "Termination Date" means February 28 ____, 2003; provided that if such date
is not a Banking Day, the Termination Date shall be the next succeeding Banking
Day (or, if such next succeeding Banking Day falls in the next calendar month,
the next preceding Banking Day) or (b) the earlier date of termination of the
Commitment pursuant to Section 9.2 hereof.

     "Total Liabilities" means all liabilities of a Person which would be
classified as such on a balance sheet in accordance with GAAP.

     "Unfunded Benefit Liabilities" means, with respect to any Plan, the amount
(if any) by which the present value of all benefit liabilities (within the
meaning of section 4001(a)(16) of ERISA) under the Plan exceeds the fair market
value of all Plan assets allocable to such benefit liabilities, as determined on
the most recent valuation date of the Plan and in accordance with the provisions
of ERISA for calculating the potential liability of the Borrower or any ERISA
Affiliate under Title IV of ERISA.

     Section 1.2. Accounting Terms. All accounting terms not specifically
                  ----------------
defined herein shall be construed in accordance with GAAP, and all financial
data required to be delivered hereunder shall be prepared in accordance with
GAAP.

     Section 1.3. Currency Equivalents. For all purposes of this Agreement,
                  --------------------
all amounts denominated in a currency other than Dollars shall be converted into
the Dollar equivalent of such amounts. The equivalent in another currency of an
amount in Dollars shall be determined at the rate of exchange quoted by Fleet
National Bank in Boston at 9:00 a.m. (Boston time) on the date of determination,
to prime banks in Boston for there spot purchase in the Boston foreign exchange
market of such amount of Dollars with such other currency.

                             ARTICLE 2. THE CREDIT
                             ---------------------

     Section 2.1. The Loans.
                  ---------

     (a) Subject to the terms and conditions of this Agreement, the Bank agrees
to make revolving loans (the "Loans") to the Borrower from time to time from and
including the date hereof to and including the Termination Date, provided that
the aggregate amount of the Loans outstanding at any one time plus the aggregate
amount

                                      -10-
<PAGE>

available to be drawn under all issued letters of Credit shall not exceed at any
time the amount of the Commitment. The Loans may be outstanding as Prime Rate
Loans, LIBOR Loans or Cost of Funds Loans (each a "type" of Loan). The Loans
shall be due and payable on the Termination Date. Each type of Loan shall be
made and maintained at the Bank's Lending Office for such type of Loan.

     Section 2.2. The Note. The Loans shall be evidenced by a promissory note in
                  --------
favor of the Bank in the form of Exhibit A hereto (the "Note") dated the date of
this Agreement, duly completed and executed by the Borrower.

     Section 2.3. Purpose. The Borrower shall use the proceeds of the Loans for
                  -------
general corporate purposes, including working capital, leasehold improvements
and equipment needs, and including any Acceptable Acquisitions. The Borrower
shall also have the right to use proceeds of the loans to repurchase stock of
the Borrower in openmarket transactions not to exceed $2.0 million in the
aggregate. No proceeds of the Loans shall be used for the purpose, whether
immediate, incidental or ultimate, of buying or carrying "margin stock" within
the meaning of Regulation U.

     Section 2.4. Borrowing Procedures. The Borrower shall give the Bank notice
                  --------------------
of each Borrowing to be made hereunder as provided in Section 2.8. Not later
than 1:00 p.m. Hartford, Connecticut time on the date of such Borrowing, the
Bank shall, subject to the conditions of this Agreement, make the amount of the
Loan to be made by it on such day available to the Borrower, in immediately
available funds, by the Bank crediting an account of the Borrower designated by
the Borrower and maintained with the Bank at the Lending Office.

     Section 2.5. Prepayments and Conversions.
                  ---------------------------

     (a) Optional Prepayments and Conversion. The Borrower shall have the right
         -----------------------------------
to make prepayments of principal, or to convert one type of Loan into another
type of Loan, at any time or from time to time; provided that: (i) the Borrower
shall give the Bank notice of each such prepayment or conversion as provided in
Section 2.8; and (ii) LIBOR Loans and Cost of Funds Loans may be prepaid or
converted only on the last day of an Interest Period for such Loans.

     (b) Mandatory Prepayments. The Borrower shall immediately repay the excess
         ---------------------
by which the aggregate principal amount of all outstanding Loans and Letters of
Credit exceeds the Commitment. Each such prepayment in accordance with the
foregoing provisions shall be applied first to any expense incurred by the Bank,
second to any interest due on the amount prepaid, third to the outstanding
principal amount of the Loans prepaid, and last to a cash collateral account
against outstanding Letters of Credit. In each case in such manner as the Bank
in its discretion shall determine.

     (c) Yield Maintenance Fee. If, at any time (i) the interest rate on any
         ---------------------
Loan is a fixed rate, and (ii) the Bank in its sole discretion should determine
that

                                      -11-
<PAGE>

current market conditions can accommodate prepayment request. Borrower shall
have the right at any tune and from time to time to pay the Loan in whole (but
not in part), and Borrower shall pay to the Bank a yield maintenance fee in an
amount computed as follows: The current rate for United States Treasury
securities (bills on a discounted basis shall be converted to a bond equivalent)
with a maturity date closest to the maturity date of the term chosen pursuant to
the Fixed Rate Election as to which the prepayment is made, shall be subtracted
from the "cost of funds" component of the fixed rate in effect at the time of
prepayment. If the result is zero or a negative number, there shall be no yield
maintenance fee. If the result is a positive number, then the resulting
percentage shall be multiplied by the amount of the principal balance being
prepaid. The resulting amount shall be divided by 360 and multiplied by the
number of the days remaining in the term chosen pursuant to the Fixed Rate
Election as to which the prepayment is made. Said amount shall be reduced to
present value calculated by using the number of days remaining in the designated
term and using the above-referenced United States Treasury security rate and the
number of days remaining in the term chosen pursuant the Fixed Rate Election as
to which the prepayment is made. The resulting amount all be the yield
maintenance fee due to the Bank upon prepayment of the fixed rate Loan. Each
reference in this paragraph to "Fixed Rate Election" shall mean the election by
Borrower pursuant to Section 2.11 hereof. If by reason of an event of default,
the Bank elects to declare the Loans to be immediately due and payable, then any
yield maintenance fee with respect to the Loans shall be come due and payable in
the same manner as though the Borrower had exercised such right of prepayment.

     If by reason of an Even of Default the Bank elects to declare such Loan to
be immediately due and payable, then any yield maintenance fee with respect to
the Loan shall become due and payable in the same manner as though Borrower had
exercised such right of prepayment.

     Section 2.6. Late Charges. Payments not received within 10 days of the due
                  ------------
date therefor will be subject to a one-time charge equal to 5% of the amount
overdue.

     Section 2.7. Changes of Commitment. The Borrower shall have the right to
                  ---------------------
reduce or terminate the amount of the unused portion of the Commitment at any
time or from time to time, provided that: (i) the Borrower shall give notice of
each such reduction or termination to the Bank as provided in Section 2.8; and
(ii) each partial reduction shall be in an aggregate amount at least equal to
$50,000 (and integral multiples of $100,000 in excess thereof). Once reduced or
terminated, such Commitment may not be reinstated.

     Section 2.8. Certain Notices. Notices by the Borrower to the Bank of each
                  ---------------
Borrowing pursuant to Section 2.4, and each prepayment or conversion pursuant to
Section 2.5(a), and each reduction or termination of a Commitment pursuant to
Section 2.7 shall be irrevocable and shall be effective only if received by the
Bank not later than 12:00 noon Hartford, Connecticut time, and (a) in the case
of Borrowings and prepayments of, conversions into and (in the case of LIBOR
Loans or Cost of Funds Loans) renewals of (i) Prime Rate Loans or Cost of Funds
Loans, given one Banking Day prior thereto; and (ii)

                                      -12-
<PAGE>

LIBOR Loans, given two Banking Days prior thereto; and (b) in the case of
reductions or termination of the Commitment, given three Banking Days prior
thereto. Each such Notice of Borrowing shall be in the form of Exhibit E hereto
and shall specify the Loans to be borrowed, prepaid, converted or renewed and
the amount (subject to Section 2.9) and type of the Loans to be borrowed, or
converted, or renewed or prepaid and the date of the Borrowing or prepayment, or
conversion or renewal (which shall be a Banking Day). Each such notice of
reduction or termination shall specify the amount of the Commitment to be
reduced or terminated.

     Section 2.9.  Minimum Amounts. Except for Borrowings which exhaust the full
                   ---------------
remaining amount of the unused portion of the Commitment or prepayments or
conversions which result in the prepayment or conversion of all Loans, as the
case may be, of a particular type, each Borrowing, optional prepayment,
conversion and renewal of principal of Loans of a particular type shall be in an
amount at least equal to (a) $100,000 with respect to Prime Rate Loans or Cost
of Funds Loans, and (b) $500,000 and integral multiples of $100,000 in excess
thereof with respect to LIBOR Loans (borrowings, prepayments, conversions or
renewals of or into Loans of different types or, in the case of LIBOR Loans,
having different Interest Periods at the same time hereunder to be deemed
separate borrowings, prepayments, conversions and renewals for the purposes of
the foregoing, one for each type of Interest Period).

     Section 2.10. Interest.
                   --------

     (a) Interest shall accrue on the outstanding and unpaid principal amount of
each Loan for the period from and including the date of such Loan to but
excluding the date such Loan is due at the following rates per annum: (i) for
Prime Rate Loans, at a variable rate per annum equal to the Prime Rate; (ii) for
LIBOR Loans, at a fixed rate equal to the LIBO Rate plus one percentage point;
and (iii) for Cost of Funds, Loans, at a fixed rate equal to the Cost of Funds
plus one percentage point, for the period from, and including the first day of
the Interest Period therefore to but excluding the last day of such Interest
Period. If the principal amount of any Loan and any other amount payable by the
Borrower hereunder or under the Note shall not be paid when due (at stated
maturity, by acceleration or otherwise), interest shall accrue on such amount to
the fullest extent permitted by law from and including such due date to but
excluding the date such amount is paid in full at the Default Rate for such type
of Loan.

     (b) The interest rate on Prime Rate Loans shall change when the Prime Rate
changes (without notice or demand of any kind) and interest on each such Loan
shall be calculated on the basis of a year of 360 days for the actual number of
days elapsed. Interest on each LIBOR Loan and Cost of Funds Loan shall be
calculated on the basis of a year of 360 days for the actual number of days
elapsed.

     (c) Accrued interest on all types of Loans shall be due and payable in
arrears upon any payment of principal and (i) for each Prime Rate Loan, on the
last day of each calendar month, commencing [February 28, 2000], and (ii) for
each

                                      -13-
<PAGE>

LIBOR Loan or Cost of Funds Loan, on the last day of the Interest Period with
respect thereto (but in no event less frequently than Every 90 days), and on the
Termination Date; provided that interest accruing at the Default Rate shall be
due and payable from time to time on demand of the Bank.

     Section 2.11. Interest Periods: Renewals.
                   --------------------------

     (a) In the case of each LIBOR Loan or Cost of Funds Loan, the Borrower
shall select an Interest Period of any duration in accordance with the
definition of Interest Period in Section 1.1, subject to the following
limitations: (i) no Interest Period may extend beyond the Termination Date, (ii)
notwithstanding clauses (i) above, no Interest Period shall have a duration less
than one week, and if any such proposed Interest Period would otherwise be for a
shorter period, such Interest Period shall not be available; (iii) if an
Interest Period would end on a day which is not a Banking Day, such Interest
Period shall be extended to the next Banking Day; and (iv) no more than five
Interest Periods may be outstanding at any one time.

     (b) Upon notice to the Bank as provided in Section 2.8, the Borrower may
renew any LIBOR Loan or Cost of Funds Loan. If the Borrower shall fail to give
notice to the Bank of such a renewal, such LIBOR Loan or Cost of Funds Loan
shall automatically become a Prime Rate Loan on the last day of the current
Interest Period.

     Section 2.12. Letters of Credit.
                   -----------------

     (a) Subject to the terms and conditions of this Agreement, the Bank agrees,
in reliance on the agreements se forth in this Section 2.12, to issue
documentary (commercial) and/or standby Letters of Credit ("Letters of Credit"
and each, individually, a "Letter of Credit") during the commitment Period for
the account of the Borrower, provided that immediately after the issuance of
each of Letter of Credit the aggregate amount available to be drawn under all
Letters of Credit (whether or not the conditions for drawing thereunder have or
may be satisfied) plus the then outstanding amount of all Loans would not exceed
the Commitment. Each documentary Letter of Credit issued pursuant to this
Section shall have a termination date which shall be not later than the earlier
of (i) one-hundred eighty days after the date of issuance thereof and (ii) the
date which is forty-five days after the Termination Date. Each standby Letter of
Credit issued pursuant to this Section shall have a termination date which shall
not be later than the earlier of (i) one year after the date of issuance thereof
and (ii) the date which is fortyfive days after the Termination Date. No Letter
of Credit shall be issued if the Bank shall have determined that any conditions
set forth in Article 4 has not been satisfied.

     (b) Each Letter of Credit shall be issued for the account of the Borrower
for valid corporate and business purposes. The Borrower shall give the Bank a
Letter of Credit request for the issuance of each Letter of Credit by 11:00
a.m., on the requested Banking Day of issuance. Such Letter of Credit request (a
"Letter of Credit

                                      -14-
<PAGE>

Request") shall, be accompanied by the Bank' standard Application and Agreement
for Standby Letter of Credit or Documentary Letter of Credit (each, a
"Reimbursement Agreement") executed by an authorized signatory of the Borrower,
and shall specify (i) the beneficiary of such letter of Credit and the
obligations of the Borrower in respect of which such Letter of Credit is to be
issued, (ii) the Borrower's proposal as to the conditions under which a drawing
ray be made under such Letter of Credit and the documentation to be required in
respect thereof, (iii) the maximum amount to be available under such Letter of
Credit, and (iv) the requested date of issuance. The Bank shall, on the proposed
Banking Day of issuance, absent unforeseen operational difficulties or delays in
the Letter of Credit Department of the Bank, and subject to the other terms and
conditions of this Agreement, issue the requested Letter of Credit Each Letter
of Credit shall be in form and substance reasonably satisfactory to the Bank,
with such provisions with respect to the conditions under which a drawing may be
made thereunder and the documentation required in respect of such drawing as the
Bank shall reasonably require. Each Letter of Credit shall be used solely for
the purposes described therein.

     (c) Each payment by he Bank of a draft drawn under a Letter of Credit shall
give rise to an obligation on the part of the Borrower to reimburse the Bank
immediately for the amount thereof.

     Section 2.13 Absolute Obligation with Respect to Letter of Credit
                  ----------------------------------------------------
Payments.
--------

     (a) The Borrower's obligation to reimburse the Bank in respect of a Letter
of Credit for each payment under or in respect of such Letter of Credit shall be
absolute and unconditional under any and all circumstances and irrespective of
any set-off, counterclaim or defense to payment which the Borrower may have or
have had against the beneficiary of such Letter of Credit, the Bank or any other
Person, including without limitation, any defense based on the failure of any
drawing to conform to the terms of such Letter of Credit, any drawing document
providing to be forged, fraudulent or invalid, or the legality, validity,
regularity or enforceability of such letter of Credit; provided, however, that
the Borrower shall not be obligated to reimburse the Bank, as issuer of a Letter
of Credit, for any wrongful payment under such Letter of Credit made as a result
of the Bank's gross negligence or willful misconduct.

     Section 2.14 Fee.
                  ---

     (a) Commitment Fee.  During the period ending on the Termination Date,
         --------------
there will be a per annum commitment fee equal to 16 basis points (0.16%)
payable on the average unused daily availability under the Commitment, payable
quarterly in arrears on the first Banking Day after the end of each quarter and
calculated on a 360 day year for actual days elapsed.

     (b) Facility Fee. The Borrower shall pay to the Bank, on the Closing Date,
         ------------
a facility fee equal to $32,000.

                                      -15-
<PAGE>

     (c) Letter of Credit of Fees. The Borrower shall pay to the Bank an
         ------------------------
issuance fee in the amount of 1/8 of 1 % (0.125%) per annum of the maximum
amount available to be drawn under each document (commercial) Letter of Credit,
plus standard Bank charges, payable on the earlier of such time as such
documentary Letter of Credit is honored or is otherwise terminated or expires.
The Borrower shall pay to The Bank an issuance fee in the amount of 1% per annum
of the maximum amount available to be drawn under each standby Letter of Credit,
payable upon the issuance thereof, pro rated for the maximum tern of such
standby Letter of Credit.

     Section 2.15 Payments Generally. All payments under this Agreement or the
                  ------------------
Note shall be made in Dollars in immediately available funds not later than 1:00
p.m. Hartford, Connecticut, time on the relevant dates specified above (each
such payment made after such time on such due date to be deemed to have been
made on the next succeeding Banking Day) at the Lending Office of the Bank. The
Bank may (but shall not be obligated to) debit the amount of any such payment
which is not made by such time to any ordinary deposit account of the Borrower
with the Bank. Until the Bank and the Borrower otherwise agree, the Bank shall
debit the Borrowers operating account with the Bank for the amount of any
payment required hereunder, but the Bank may also debit any ordinary deposit
account of the Borrower if the amount in such operating, account is insufficient
to make any required payment. The Borrower shall, at the time of malting each
payment under this Agreement or the Note, specify to the Bank the principal or
other amount payable by the Borrower under this agreement or the Note to which
such payment is to be applied (and in the event that it fails to so specify, or
if a Default or Event of Default has occurred and is continuing, the ark may
apply such payment as it may elect in its sole discretion). If the due date of
any at under this Agreement or the Note would otherwise fall on a day which is
not a Banking Day, such date shall be extended to the next succeeding Banking
Day and interest shall be payable for any principal so extended for the period
of such extension.

     ARTICLE 3. YIELD PROTECTION; ILLEGALITY; ETC.
     ---------------------------------------------

     Section 3.1. Additional Costs.
                  ----------------

     (a) The Borrower all pay to the Bank from time to time on demand such
amounts as the Bank may determine to be necessary to compensate it for any costs
which the Bank determines are attributable to its making or maintaining any
LIBOR Loans or Cost of Funds Loans under this Agreement or the Note or its
obligation to make any such Loans hereunder, or any reduction any amount
receivable by the Bank hereunder in respect of any such Loans or such obligation
(such increases in costs and reductions in amounts receivable being here called
"Additional Costs"), resulting from any Regulatory Change which: (i) changes the
basis of taxation of any amounts payable to the Bank under this Agreement or the
Note in respect of any of such Loans (other than taxes imposed on the overall
net income of a Bank or of its Lending Office for any of such Loans by the
jurisdiction in which the Principal Office or such Lending Office is located);
or (ii) imposes or modifies any reserve, special deposit, deposit insurance or

                                      -16-
<PAGE>

assessment, minimum capital, capital ratio or similar requirements relating to
any extensions of credit or other assets of, or any posits with or other
liabilities of, the Bank (including any of such Loans or any deposits referred
to in the definition of "LIBO Rate" in Section 1.1); or (iii) imposes any other
condition affecting this Agreement or the Note (or any of such extensions of
credit or liabilities). The Bank will notify the Borrower of any event occurring
after the date of this Agreement which will entitle the Bank to compensation
pursuant to this Section 3.1(a) a promptly as practicable after it obtains
knowledge thereof and determines to request such compensation.

     (b) Without limiting a effect of the foregoing provisions of this Section
3.1, in the event that, by reason of any Regulatory Change, the Bank either (i)
incurs Additional Costs based on or measured by the excess above a specified
level of the amount of a category of deposits or other liabilities of the Bank
which includes deposits by reference to which the interest rate on LIBOR Loans
or Cost of Funds Loans is determined as provided in this Agreement or a category
of extensions of credit or other assets of the Bank which includes LIBOR Loans
or Cost of Funds Loans or (ii) becomes subject to restrictions on the amount of
such a category of liabilities or assets which it may hold, then, if the Bank so
elects by notice to the Borrower, the obligation of the Bank to make or renew,
and to convert Loans of any other type into, Loans of such type hereunder shall
be suspended until the date such Regulatory Change ceases to be in effect, and
the Borrower shall on the last day(s) of the then current Interest Period(s) for
the outstanding Loans of such type, either prepay such Loans or convert such
Loans into another type of Loan in accordance with Section 2.5.

     (c) Without limiting tile effect of the foregoing provisions of this
Section 3.1 (but without duplication), the Borrower shall pay to the Bank from
time to time on request such amounts as the Bank may determine to be necessary
to compensate the Bank for any costs which it determines are attributable to the
maintenance by it or any of its affiliates pursuant to any law or regulation of
any jurisdiction or any interpretation, directive or request (whether or not
having the force of law and whether in effect on the date of this Agreement or
thereafter) of any court or governmental or monetary authority of capital in
respect of its Loans hereunder or its obligation to make Loans hereunder (such
compensation to include, without limitation, a amount equal to any reduction in
return on assets or equity of the Bank to a level below that which it could have
achieved but for such law, regulation, interpretation, directive or request).
The Bank will notify the Borrower if it is entitled to compensation pursuant to
this Section 3.1 (c) as promptly as practicable after it determines to request
such compensation.

     (d) Determinations d allocations by the Bank for purposes of this Section
3.1 of the effect of any Regulatory Change pursuant to subsections (a) or (b),
or of the effect of capital maintained pursuant o subsection (c), on its costs
of making or maintaining Loans or its obligation to make Loans, or on amounts
receivable by, or the rate of return to, it in respect of Loans or such
obligation and of the additional amounts required to compensate the Bank under
this Section 3.1, shall be conclusive, provided that such determinations and
allocations are made on a reasonable basis; provided, however,
                                            --------  -------

                                      -17-
<PAGE>

that the Bank shall provide ninety days' notice of any additional amounts
required to compensate the Bank under this Section 3.1 (the "Adjustment"), and
the Borrower may thereafter attempt to negotiate the amount of the Adjustment in
good faith with the Bank within ninety days of the day on which the Borrower is
so notified. If the Borrower arid the Bank are unable to agree on the amount of
the Adjustment within such ninety-day period, then the amount of the Adjustment
shall be the amount set forth in the aforementioned notice from the Bank to the
Borrower. Whatever the final Adjustment may be, if the Bank shall still have any
Loans outstanding to the Borrower upon the expiration of such ninety-day period,
then the Adjustment shall be effective retroactive to the date on which the
Borrower first received notice of the Adjustment. The Bank shall not be
obligated to offer LIBO Rates with respect to Interest Periods commencing during
the period following any such notice and prior to agreement by the Bank and the
Borrower as to the amount of the Adjustment.

     Section 3.2. Limitation on Types of Loans. Anything herein to the contrary
                  ----------------------------
notwithstanding, if the Bank determines (which determination shall be
conclusive) that:

     (a) quotations of interest rates for the relevant deposits referred to in
the definition of "LIBO Rate" in Section 1.1 are not being provided in the
relevant amounts or for the relevant maturities for purposes of determining the
rate of interest for any LIBOR Loans as provided in this Agreement: or

     (b) the relevant rates of interest referred to in the definition of "LIBO
Rate" in Section 1.1 upon the basis of which the rate of interest for any LIBOR
Loans is to be determined do not adequately cover the cost to the Bank of making
or maintaining such Loans; then the Bank shall give the Borrower prompt notice
thereof, and so long as such condition remains in effect, the Bank shall be
under no obligation to make or renew Loans of such type or to convert Loans of
any other type into Loans of such type and the Borrower shall, on the last
day(s) of the then current Interest Period(s) for the outstanding Loans of the
affected type, either prepay such Loans or convert such Loans into another type
of Loans in accordance with Section 2.5.

     Section 3.3. Illegality. Notwithstanding any other provision in this
                  ----------
Agreement, in the event that it becomes unlawful for the Bank or its Lending
Office to (a) honor its obligation to make or renew LIBOR Loans hereunder or
convert Loans of any type into Loans of such type, or (b) maintain LIBOR Loans
hereunder, then the Bank shall promptly notify the Borrower thereof and the
Bank's obligation to make or renew LIBOR Loans and to convert other types of
Loans into Loans of such type hereunder shall be suspended until such time as
the Bank may again make, renew or convert and maintain such affected Loans and
the Borrower shall, on the last day(s) of the then current Interest Period for
the outstanding LIBOR Loans, as the ease may be (or on such earlier date as the
Bank may specify to the Borrower), either prepay such Loans or convert such
Loans into another type of Loans in accordance with Section 2.5.

                                      -18-
<PAGE>

     Section 3.4. Certain Compensation. The Borrower shall pay to the Bank,
                  --------------------
upon the request of the Bank, such amount or amounts as shall be sufficient (in
the reasonable opinion of the Bank) to compensate it for any loss, cost or
expense which the Bank determines is attributable to:

     (a) any payment, prepayment, conversion or renewal of a LIBOR Loan on a
date other than the last day of an Interest Period for such Loan (whether by
reason of acceleration or otherwise); or

     (b) any failure by the Borrower to borrow, convert into or renew a LIBOR
Loan to be made, converted into or renewed by the Bank on the date specified
therefor in the relevant notice under Section 2.4, 2.5 or 2.11, as the case may
be.

     Without limiting the foregoing, such compensation shall include an amount
equal to the excess, if any, of: (i) the amount of interest which otherwise
would have accrued on the principal amount so paid, prepaid, converted renewed
or not borrowed, converted or renewed for the period from and including the date
of such payment, prepayment or conversion or failure to borrow, convert or renew
to but excluding the last day of the then current Interest Period for such Loan
(or, in a case of a failure to borrow, convert or renew, to but excluding the
last day of the Interest Period for such Loan which would have commenced on the
date specified therefor in he relevant notice) at the applicable rate of
interest for such Loan provided for herein; over (ii) with respect to a LIBOR
Loan, the amount of interest (as reasonably determined by the Bank) the Bank
would have bid in the London interbank market for Dollar deposits for amounts
comparable to such principal amount and maturities comparable to such period. A
determination of the Bank as to the amounts payable pursuant to this Section 3.4
shall be conclusive absent manifest error.

                        ARTICLE 4. CONDITIONS PRECEDENT
                        ---------  --------------------

     Section 4.1. Documentation Conditions Precedent. The obligation of the Bank
                  ----------------------------------
to make the Loans is subject to the conditions precedent that the Bank shall
have received on or before the date of such Borrowing each of the following, in
form and substance satisfactory to the Bank and its counsel:

     (a) the Note duly executed by the Borrower;

     (b) the Guaranty duty executed by each of the Guarantors;

     (c) a certificate of a Secretary or Assistant Secretary of the Borrower and
each of the Guarantors, dated a Closing Date, arresting to all corporate action
taken by the Borrower and each of the Guarantors, including resolutions of its
Board of Directors authorizing the execution, delivery and performance of the
Facility Documents to which it is a party and each other document to be
delivered pursuant to this Agreement and certifying copies of the Certificate of
Incorporation and by-laws of the Borrower and each of the Guarantors;

                                      -19-
<PAGE>

     (d) a certificate of the Secretary or Assistant Secretary o(Pounds) the
Borrower and each of the Guarantors; dated a Closing Date, certifying the names
and true signatures of the officers of the Borrower and each of the Guarantors;
authorized to sign the Facility Documents to which it is a party and the other
documents to be delivered by the Borrower and each of the Guarantors; under this
Agreement;

     (e) a certificate of a my authorized officer of the Borrower, dated the
Closing Date, stating that the representations and warranties in Article 5 of
this Agreement, and in each other Facility Document, are true and correct on
such date as though made on and as of such date and that no event has occurred
and is continuing which constitutes a Default or Event of Default;

     (f) a certificate of good standing for the Borrower and each of the
Guarantors; from the Secretary of the State of the state in which the Borrower
and each of the Guarantors; is incorporated and each other jurisdiction in which
the Borrower and each of the Guarantors; is qualified to do business;

     (g) payment by the Borrower to the Bank of the facility fee as required by
Section 2.14(b), and all other expenses and fees incurred by the Bank;

     (h) a favorable opinion of counsel for the Borrower and the Guarantors,
dated the Closing Date, in substantially the form of Exhibit B and as to such
other matters as the Bank may reasonably request;

     (i) evidence of liability and property insurance coverage satisfactory to
the Bank, and naming the Bank as an additional insured;

     (j) no evidence of y material adverse change in the business, management,
operations, properties, prospect or condition (financial or otherwise) of the
Borrower or any of its Subsidiaries since the ate of the commitment letter; and

     (k) no evidence of any change in market conditions which, in the Bank's
reasonable opinion, would materially impair a financial institution's ability to
fund Loans of this type.

     Section 4.2. Additional Conditions Precedent. The obligation of the Bank to
                  -------------------------------
make the Loans pursuant to a Borrowing which increases the amount outstanding
hereunder (including the initial Borrowing) shall be subject to the further
conditions precedent that on the date of such Borrowing:

          (a) the following statement shall be true:

               (i)   the representations and warranties contained in Article 5
herein, and in each other Facility Document are true and correct on and as of
the date of such Loan as though made on and as of such date; and

                                      -20-
<PAGE>

               (ii)  no Default or Event of Default has occurred and is
continuing, or would result from such Loan; and

               (iii) there has been no material adverse change in the business,
management, operations, properties, prospects or condition (financial or
otherwise) of the Borrower and its Subsidiaries, on a consolidated basis, since
the Closing Date;

          (b) the Bank shall have received such approvals, opinions or documents
as the Bank may reasonably request.

     Section 4.3. Deemed Representations. Each Notice of Borrowing hereunder and
                  ----------------------
acceptance by the Borrower of the proceeds of such Borrowing shall constitute a
representation and warranty that the statements contained in Section 4.2(a) are
true and correct both on the date of such notice and, unless the Borrower
otherwise notifies the Bank prior to such Borrowing, as of the date of such
Borrowing.

                   ARTICLE 5. REPRESENTATIONS AND WARRANTIES
                              ------------------------------

                    The Borrower hereby represents and warrants that:

     Section 5.1. Incorporation, Good Standing and Due Qualification. The
                  --------------------------------------------------
Borrower and each of its Subsidiaries is duly incorporated, validly existing and
in good standing under the laws of the jurisdiction of its incorporation, has
the corporate power and authority to own its assets and to transact the business
in which it is now engaged or proposed to be engaged, and is duly qualified a
foreign corporation and in good standing under the laws of each other
jurisdiction in which such qualification is required.

     Section 5.2. Corporate Power and Authority; No Conflicts. The execution,
                  -------------------------------------------
delivery and performance by the Borrower of the Facility Documents to which it
is a party have been duly authorized by all necessary corporate action and do
not and will not: (a) require any consent or approval of its stockholders; (b)
contravene its charter or by-laws; (c) violate any provision of, or require any
filing, registration, consent or approval under, any law, rule, regulation
(including, without limitation, Regulation U), order, writ, judgment,
injunction, decree, determination or award presently in effect having
applicability to the Borrower or any of its Subsidiaries or Affiliates; (d)
result in a breach of or constitute a default or require any consent under any
indenture or loan or credit agreement or any other agreement, lease or
instrument to which the Borrower is a party or by which it or its properties may
be bound or affected; (e) result in, or require, the creation or imposition of
any Lien, upon or with respect to any of the properties now owned or hereafter
acquired by the Borrower, except for the Liens created by the Facility
Documents; or (f) cause the Borrower (or any Subsidiary or Affiliate, as the
case may be) to be in default under any such law, rule, regulation, order, writ,
judgment, injunction, decree, determination or award or any such indenture,
agreement, lease or instrument.

                                      -21-
<PAGE>

     Section 5.3. Legally Enforceable Agreements. Each Facility Document to
                  ------------------------------
which the Borrower is a party is, or when delivered under this Agreement will
be, a legal, valid and binding obligation of the Borrower enforceable against
the Borrower in accordance with its terms, except to the extent that such
enforcement may be limited by applicable bankruptcy, insolvency and other
similar laws affecting creditors' rights generally.

     Section 5.4. Litigation. There are no actions, suits or proceedings pending
                  ----------
or, to the knowledge of the Borrower, threatened, against or affecting the
Borrower or any of its Subsidiaries before an court, governmental agency or
arbitrator, which may, in any one case or in the aggregate, materially adversely
affect the financial condition, operations, properties or business of the
Borrower and its Subsidiaries on a consolidated basis or the ability of the
Borrower to perform its obligation under the Facility Documents to which it is a
party.

     Section 5.5. Financial Statements. The consolidated balance sheet of the
                  --------------------
Borrower and its Consolidated Subsidiaries as at December 31, 1998, and the
related consolidated income statement and statement of cash flows and changes in
stockholders' equity of the Borrower and its Consolidated Subsidiaries for the
fiscal year then ended, and the accompanying footnotes, together with the
opinion thereon as to the consolidated statements, of KPMG LLP, independent
certified public accountants, and the interim consolidated balance sheet of the
Borrower and its Consolidated Subsidiaries as at September 30, 1999, and the
related consolidated income statement and statements of cash flows and changes
in stockholders' equity for he nine-month period then ended, copies of which
have been furnished to the Bank, are complete and correct and fairly present the
financial condition of the Borrower and its Consolidated Subsidiaries as at such
dates and the results of the operations of the Borrower and its Consolidated
Subsidiaries for the periods covered by such statements, all in accordance with
GAAP consistently applied, (subject to year-end adjustments in the case of the
interim financial statements). There are no liabilities of the Borrower or any
of its Consolidated Subsidiaries, fixed or contingent, which are material but
are not reflected in the financial statements or in the notes thereto, other
than liabilities arising in the ordinary course of business since September 30,
1999. Since September 30, 1999, there has been no material adverse change in the
condition (financial or otherwise), business, operations or prospects of the
Borrower and its Subsidiaries, on a consolidated basis.

     Section 5.6. Ownership and Liens. The Borrower and each of its Consolidated
                  -------------------
Subsidiaries has title to, or valid leasehold interests in, all of its
properties and assets, real and personal, including the properties and assets,
and leasehold interests reflected in the financial statements referred to in
Section 5.5 (outer than any properties or assets disposed of in the ordinary
course of business), and none of the properties and assets owned by the Borrower
or any of its Subsidiaries and none of its leasehold interests is subject to any
Lien in an amount in excess of $1,000, except as disclosed in such financial
statements or as may be permitted hereunder.

                                      -22-
<PAGE>

     Section 5.7. Taxes. The Borrower and each of its Subsidiaries have filed
                  -----
all tax returns (federal, state and local) required to be filed and has paid all
taxes, assessments and governmental charges and levies thereon to be due,
including interests and penalties, of a material nature.

     Section 5.8. ERISA. Each Plan, and, to the best knowledge of the Borrower,
                  -----
each Multiemployer Plan, is in compliance in all material respects with, and has
been administered in all material respects in compliance with, the applicable
provisions of ERISA, the Code and any other applicable federal or state law, and
no event or condition is occurring or exists concerning which the Borrower would
be under an obligation to furnish a report to the Bank in accordance with
Section 6.8(k) hereof. As of the most recent valuation date for each Plan, each
Plan was "fully funded," which for purposes of this Section 5.8 shall mean that
the fair market value of the assets of the Plan is not less than the present
value of the accrued benefits of all participants in the Plan, computed on a
Plan termination basis. To the best knowledge of the Borrower, no Plan has
ceased being fully funded as of the date these representations are made with
respect to any Loan under this Agreement.

     Section 5.9. Subsidiaries and Ownership of Stock. Schedule 5.9 is a
                  -----------------------------------
complete and accurate list of the Subsidiaries of the Borrower, showing the
jurisdiction of incorporation or organization of each Subsidiary and showing the
percentage of the Borrower's ownership of the outstanding stock or other
interest of each such Subsidiary. All of the outstanding capital stock or other
interest of each such Subsidiary has been validly issued, is fully paid and
nonassessable and is owned by the Borrower free and clear of all Liens other
than the Liens under the Facility Documents.

     Section 5.10. Credit Arrangements. Schedule 5.10 is a complete and correct
                   -------------------
list of all credit agreements, indentures, purchase agreements, guaranties,
Capital Leases and other investments, agreements and arrangements presently in
effect providing for or relating to extensions of credit (including agreements
and arrangements for the issuance of letters of credit or for acceptance
financing) in respect of which the Borrower or any of its Subsidiaries is in any
manner directly or contingently obligated; and the maximum principal or face
amounts of the ere it in question, outstanding and which can be outstanding, are
correctly stated, and all Liens of any nature given or agreed to be given as
security therefor are correctly described or indicated in such Schedule.

     Section 5.11. Operation of Business. The Borrower and each of its
                   ---------------------
Subsidiaries possesses all licenses, permits, franchises, patents, copyrights,
trademarks and trade names, or rights thereto, to conduct its business
substantially as now conducted and as presently proposed to be conducted, and
neither the Borrower nor any of its Subsidiaries is in material violation of any
valid rights of others with respect to any o(Pounds) the foregoing.

     Section 5.12. Hazardous Materials. The Borrower and each of its
                   -------------------
Subsidiaries have obtained all permits, license and other authorizations which
are required under all Environmental Laws, except to the extent failure to have
any such permit, license

                                      -23-
<PAGE>

or authorization would not have a material adverse effect on the consolidated
financial condition, operations, business or prospects o the Borrower and its
Consolidated Subsidiaries. The Borrower and each of its Subsidiaries are in
compliance with the terms and conditions of all such permits, licenses an
authorizations, and are also in compliance with all other limitations,
restrictions, conditions, standards, prohibitions, requirements, obligations,
schedules and timetables contained in any applicable Environmental Law or in any
regulation, code, plan, order, decree, judgment, injunction, notice or demand
letter issued, entered, promulgated or approved thereunder, except to the extent
failure to comply would not have a material adverse effect on a consolidated
financial condition, operations, business or prospects of the Borrower and its
Consolidated Subsidiaries.

     In addition, except as set forth Schedule 5.12 hereto:

     (a) No notice, notification, demand, request for information, citation,
summons or order has been issued, no complaint has been filed, no penalty has
been assessed and no investigation or review is pending or threatened by any
governmental or other entity with respect to any alleged failure by the Borrower
or any of its Subsidiaries to have any permit, license or authorization required
in connection with the conduct of the business of the Borrower or any of its
Subsidiaries or with respect to any generation, treatment, storage, recycling,
transportation, release or disposal, or any release as defined in 42 U.S.C. s/s
9601(22) ("Release") of any substance regulated under Environmental Laws
("Hazardous Materials") generated by the Borrower or any of its Subsidiaries.

     (b) Neither the Borrower nor any of its Subsidiaries has handled any
Hazardous Material, other than as a generator, on any property now or previously
owned or leased by the Borrower or any of its Subsidiaries to an extent that it
has, or may reasonably be expected to have, a material adverse effect on the
consolidated financial condition, operations, business or prospects taken as a
whole of the Borrower and their, Consolidated Subsidiaries; and

          (i)   to the best of its knowledge, no PCB is or has been present at
any property now or previously owned or leased by the Borrower or any of its
Subsidiaries;

          (ii)  to the best of its knowledge, no asbestos is or has been present
at any property now or previously owned or leased by the Borrower or any of its
Subsidiaries;

          (iii) there are o underground storage tanks for Hazardous Materials,
active or abandoned, at any property now or previously owned or leased by the
Borrower or any of its Subsidiaries;

          (iv)  no Hazardous Materials have been Released, in a reportable
quantity, where such a quantity has been established by statute, ordinance,
rule,

                                      -24-
<PAGE>

regulation or order, at, on or under any property now or previously owned by the
Borrower or any of its Subsidiaries.

          (c)  Neither the Borrower wet nor any of its Subsidiaries has
transported or arranged for the transportation of any Hazardous Material to any
location which is listed on the National Priorities List under the Comprehensive
Environmental Response, Compensation and Liability Act of 1980, as amended
("CERCLA"), listed for possible inclusion on the National Priorities 1st by the
Environmental Protection Agency in the Comprehensive Environmental Response,
Compensation and Liability Act of 1980 ("CERCLIS") or on any similar state or
foreign list or which is the subject of federal, state, foreign or local
enforcement actions or other investigations which may lead to claims against the
Borrower or any of its Subsidiaries for clean-up costs, remedial work, damages
to natural resources or for personal injury claims, including, but not limited
to, claims under CERCLA.

          (d)  No Hazardous material generated by the Borrower or any of its
Subsidiaries has been recycled, treated, stored, disposed of or Released by the
Borrower or any of its Subsidiaries at any location other than those listed in
Schedule 5.12 hereto.

          (e)  No oral or written in notification of a Release of a Hazardous
Material has been filed by or on behalf of the Borrower or any of its
Subsidiaries aid no property now or previously owned or leased by the Borrower
or any of its Subsidiaries is listed or proposed for listing on the National
Priority List promulgated pursuant to CERCLA, on CERCLIS or on any similar state
or foreign list of sites requiring investigation or clean-up.

          (f)  There are no Lions arising under or pursuant to any Environmental
Laws on any of the real property or properties owned or leased by the Borrower
or any of its Subsidiaries, and no government actions have been taken or are in
process which could subject any of such properties to such Liens and neither the
Borrower nor any of its Subsidiaries would be required to place any notice or
restriction relating to the presence of Hazardous Materials at any property
owned by it in any deed to such property.

          (g)  There have been no environmental investigations, studies, audits,
tests, reviews or other analyses conducted by or which are in the possession of
the Borrower or any of its Subsidiaries in relating to any property or facility
now or previously owned or leased by the Borrower or any of its Subsidiaries
which have not been made available to the Bank.

          Section 5.13. No Default on Outstanding Judgments or Orders. The
                        ---------------------------------------------
Borrower and each of its Subsidiaries has satisfied all judgments and neither
the Borrower nor any of its Subsidiaries is in default with respect to any
judgment, writ, injunction, decree, rule or regulation of any court, arbitrator
or federal, state, municipal or other governmental authority, commission, board,
bureau, agency or instrumentality, domestic

                                      -25-
<PAGE>

or foreign where such default could have a material adverse effect on the
Borrower and. its Subsidiaries on a consolidated basis.

          Section 5.14. No Defaults on Other Agreements. Neither the Borrower
                        -------------------------------
nor any of its Subsidiaries is a party to any indenture, loan or credit
agreement or any lease or other agreement or instrument or subject to any
charter or corporate restriction which could have a material adverse effect on
the business, properties, assets, operations or conditions, financial or
otherwise, of the Borrower and its Subsidiaries, on a consolidated basis, or the
ability of the Borrower to carry out its obligations under the Facility
Documents to which it is a party. Neither the Borrower nor any of its
Subsidiaries is in default in any respect in the performance, observance or
fulfillment of any of the obligations, covenants or conditions contained in any
agreement or instrument to which it is a party which is material to the business
of the Borrower and its Subsidiaries on a consolidated basis.

          Section 5.15. Labor Dispute and Acts of God. Neither the business nor
                        -----------------------------
the properties of the Borrower or of any of it Subsidiaries are affected by any
fire, explosion, accident, strike, lockout or other labor dispute, drought,
storm, hail, earthquake, embargo, act of God or of the public enemy or other
casualty (whether or not covered by insurance), materially and adversely
affecting such business or properties or the operation of the Borrower and its
Subsidiaries, on a consolidated basis.

          Section 5.16. Governmental Regulation. Neither the Borrower nor any of
                        -----------------------
its Subsidiaries is subject to regulation under the Public Utility Holding
Company Act of 1935, the Investment Company Act of 1940, the Interstate Commerce
Act, the Federal Power Act or any statute or regulation limiting its ability to
incur indebtedness for money borrowed as contemplated hereby.

          Section 5.17. Partnerships. Neither the Borrower nor any of its
                        ------------
Subsidiaries is a partner in any partnership.

          Section 5.18. No Forfeiture. Neither the Borrower nor any of its
                        -------------
Subsidiaries or Affiliates is engaged in or proposes to be engaged in the
conduct of any business or activity which could result in a Forfeiture
Proceeding and no Forfeiture Proceeding against any of them is pending or
threatened.

                                      -26-
<PAGE>

          Section 5.19. Solvency.
                        --------

          (a)  The present fair salable value of the assets of the Borrower and
its Subsidiaries, on a consolidated basis, after giving effect to all the
transactions contemplated by the Facility Documents and a funding of the
Commitment hereunder exceeds the amount that will be required to be paid on or
in respect of the existing debts and other liabilities (including contingent
liabilities) of the Borrower and its Subsidiaries, on a consolidated basis, as
they mature.

          (b)  The property of the Borrower and its Subsidiaries, on a
consolidated basis, does not constitute unreasonably small capital for the
Borrower and its Subsidiaries to carry out its business as now conducted and as
proposed to be conducted, including the capital needs of the Borrower an its
Subsidiaries, on a consolidated basis.

          (c)  The Borrower an its Subsidiaries on a consolidated basis do not
intend to, nor do they believe that they will, incur debts beyond their ability
to pay such debts as they mature (taking into account the timing and amounts of
cash to be received by the Borrower and each of its Subsidiaries, and of amounts
to be payable on or in respect of debt of the Borrower). The cash available to
the Borrower and its Subsidiaries on a consolidated basis, after taking into
account all other anticipated uses of the cash of the Borrower and its
Subsidiaries, is anticipated to be sufficient to pay all such amounts on or in
respect of debt of the Borrower and its Subsidiaries on a consolidated basis
when such amounts are required to be paid.

          (d)  The Borrower and its Subsidiaries on a consolidated basis do not
believe that final judgments against them in actions for money damages will be
rendered at a time when, or in an amount such that, the Borrower and its
Subsidiaries will be unable to satisfy any such judgments promptly in accordance
with their terms (taking into account the maximum reasonable amount of such
judgments in any such actions and the earliest reasonable time at which such
judgments might be rendered). The cash available to the Borrower and its
Subsidiaries in a consolidated basis after taking into account all other
anticipated uses of the cash of the Borrower and each of its Subsidiaries
(including the payments on or in respect of debt referred to in paragraph (c) of
this Section 5.19), is anticipated to be sufficient to pay all such judgments
promptly in accordance with their terms.

                       ARTICLE 6. AFFIRMITIVE COVENANTS
                       --------------------------------

          So long as the Note shall remain unpaid or the Bank shall have the
Commitment under this Agreement, the Borrower shall:

          Section 6.1. Maintenance of Existence. Preserve and maintain, and
                       ------------------------
cause each of its Subsidiaries to preserve anal maintain, their corporate
existence and good standing in the jurisdiction of their incorporation, and
qualify and remain qualified, and cause each of its Subsidiaries to qualify and
remain qualified, as a foreign corporation in

                                      -27-
<PAGE>

each jurisdiction in which such qualification is required. Notwithstanding the
foregoing, the Borrower shall have the right to dissolve the Guarantor or merge
the Guarantor into the Borrower. In addition, the Borrower shall have the right
to dissolve Braid Group Limited or merge Braid Group Limited into the Borrower,
so long as, in connection therewith, the Borrower pledges 65% of the issued and
outstanding shares of stock of Braid Systems Limited to the Bank pursuant to a
pledge agreement substantially in the form of the Pledge Agreement.

          Section 6.2. Conduct of Business. Continue, and cause each of its
                       -------------------
Subsidiaries to continue, to engage in an efficient and economical manner in a
business of the same general type as conducted by it on the date of this
Agreement.

          Section 6.3. Maintenance of Properties. Maintain, keep and preserve,
                       -------------------------
and cause each of its Subsidiaries to maintain, keep and preserve, all of its
properties (tangible and intangible), necessary or useful in the proper conduct
of its business in good working order and condition, ordinary wear and tear
excepted.

          Section 6.4. Maintenance of Records. Keep, and cause each of its
                       ----------------------
Subsidiaries to keep, adequate records and books of account, in which complete
entries will be made in accordance with GAAP, reflecting all financial
transactions of the Borrower and its Subsidiaries.

          Section 6.5. Maintenance of Insurance. Maintain, and cause each of its
                       ------------------------
Subsidiaries to maintain, insurance with financially sound and reputable
insurance companies or associations in such amounts an covering such risks as
are usually carried by companies engaged in the same or similar business and
similarly situated, which insurance may provide for reasonable deductibility
from coverage thereof.

          Section 6.6. Compliance with Laws. Comply, and cause each of its
                       --------------------
Subsidiaries to comply, in all respects with all applicable laws, rules,
regulations and orders, such compliance to include, without limitation, paying
before the same become delinquent all taxes, assessments and governmental
charges imposed upon it or upon its property.

          Section 6.7. Right of Inspection. At any reasonable time and from time
                       -------------------
to time, during normal business hours, permit the Bank or any agent or
representative thereof, to examine and make copies and abstracts from the
records and books of account of, and visit the properties of, the Borrower and
any o its Subsidiaries, and to discuss the affairs, finances and accounts of the
Borrower and an such Subsidiary with any of its officers and directors and the
Borrower's independent accountants.

          Section 6.8. Reporting Requirements. Furnish to the Bank:
                       ----------------------

          (a)  as soon as available and in any event within 120 days after the
end of each fiscal year of the Borrower, a consolidated balance sheet of the
Borrower and

                                      -28-
<PAGE>

its Consolidated Subsidiaries as of the end of such fiscal year and a
consolidated income statement and statements of cash flows and changes in
stockholders' equity and working capital of the Borrower and its Consolidated
Subsidiaries for such fiscal year, all in reasonable detail and stating in
comparative for the respective consolidated figures for the corresponding date
and period in the prior fiscal year 2md all prepared in accordance with GAAP and
as to the consolidated statements accompanied by an opinion thereon acceptable
to the Bank by KPMG LLP or other independent accountants of national standing
selected by the Borrower (all of the foregoing may be provided by the Borrower
in the form of the Borrower's Report on Form 10-K);

          (b) as soon as available and in any event within 60 days after the end
of each of the first three fiscal quarters o the Borrower, a true and complete
copy of the Borrower's Report on Form 10-Q;

          (c) as soon as available and in any event within 60 days after the end
of each, of the first three fiscal quarters, a consolidated balance sheet of the
Borrower and its Consolidated Subsidiaries as of the end of such month and a
consolidated income statement and statements of cash flows and changes in
stockholders' equity and working capital, of the Borrower and its Consolidated
Subsidiaries for the period commencing at the end of the previous fiscal year
and ending with the end of such month, all in reasonable detail and stating in
comparative form the consolidated figures for the corresponding date and period
in the previous fiscal year and all prepared in accordance with GAAP and
certified by the Chief Financial Officer of the Borrower (subject to year-end
adjustments) (all of the foregoing may be provided by the Borrower in the form
of the Borrower's Report on Form 10-Q);

          (d) promptly upon receipt thereof, copies of any reports, inclusive of
any management letters, submitted to the Borrower or any of its Subsidiaries by
independent certified public accountants in connection with examination of the
financial statements of the Borrower or any such Subsidiary made by such
accountants;

          (e) as soon as available and in any event within 60 days of the end of
each fiscal quarter, a certificate of the Chief Financial Officer of the
Borrower (i) certifying that to the best of his knowledge in Default or Event of
Default has occurred and is continuing or, if a Default or Event of Default has
occurred and is continuing, a statement as to the nature thereof and the action
which is proposed to be taken with respect thereto, and (ii) with computations
demonstrating compliance with the covenants contained in Articles 7 and 8;

          (f) as soon as available and in any event within 120 days after the
end of each fiscal year of the Borrower, a true and complete copy of the
Borrower's Report on Form 10-K;

          (g) as soon as available and in any event within 120 days after the
end of each fiscal year of the Borrower, management's projected financial
statements

                                      -29-
<PAGE>

inclusive of a balance sheet, an income statement and a statement of cash flow
(supported by key assumptions) for each upcoming fiscal year, prepared on a
quarter-by-quarter basis;

          (h) promptly after the commencement thereof, notice of all actions,
suits and proceedings before any court or governmental department, commission,
board, bureau, agency or instrumentality, domestic or foreign, affecting the
Borrower or any of its Subsidiaries which, if determined adversely to the
Borrower or such Subsidiary, could have a material adverse effect on the
financial condition, properties or operations of the Borrower and its
Subsidiaries, on a consolidated basis;

          (i) as soon as possible and in any event within five days after the
occurrence of each Default or Event of Default a written notice setting forth
the details of such Default or Event of Default and the action which is proposed
to be taken by the Borrower with respect thereto;

          (j) as soon as possible, and in any event within ten days after the
Borrower knows or has reason to know that any of the events or conditions
specified below with respect to any Plan or Multiemployer Plan have occurred or
exist, a statement signed by a senior financial officer of the Borrower setting
forth details respecting such event or condition and the action, if any, which
the Borrower or its ERISA Affiliate proposes to take with respect thereto (and a
copy of any report or notice required to be filed with or given to PBGC by the
Borrower or an ERISA Affiliate with respect to such event or condition):

               (i)    any reportable event, as defined in section 4043(b) of
ERISA, with respect to a Plan, as to which PBGC has not by regulation waived the
requirement of section 4043(a) of ERISA that it be notified within 30 days of
the occurrence of such event (provided that a failure to meet the minimum
funding standard of section 412 of the Code or section 302 of ERISA including,
without limitation, the failure to make on or before its due date a required
installment under section 412(m) of the Code or section 302(e) of ERISA, shall
be a reportable event regardless of the issuance of any waivers in accordance
with section 412z(d) of the Code) and any request for a waiver under section
412(d) of the Code for any Plan;

               (ii)   the distribution under section 4041 of ERISA of a notice
of intent to terminate any Plan or any action taken by the Borrower or an ERISA
Affiliate to terminate any Plan;

               (iii)  the institution by PBGC of proceedings under section 4042
of ERISA for the termination of, or the appointment of a trustee to administer,
any Plan, or the receipt by the Borrower or any ERISA Affiliate of a notice from
a Multiemployer Plan that such action has been taken by PBGC with respect to
such Multiemployer Plan;

                                      -30-
<PAGE>

               (iv)   the complete or partial withdrawal from a Multiemployer
Plan by the Borrower or any ERISA Affiliate that results in liability under
section 4201 or 4204 of EMA (including the obligation to satisfy secondary
liability as a result of a purchaser default) or the receipt of a Borrower or
any ERISA Affiliate of notice from a Multiemployer Plan that it is in
organization or insolvency pursuant to section 4241 or 4245 of ERISA or that it
intends to terminate or has terminated under section 4041A of ERISA;

               (v)    the institution of a proceeding by a fiduciary of any
Multiemployer Plan against the Borrower or any ERISA Affiliate to enforce
section 515 of ERISA, which proceeding is not dismissed within 30 days;

               (vi)   the adoption of an amendment to any Plan that pursuant to
Section 401(a)(29) of the Code or Section 307 of ERISA would result in the loss
of tax-exempt status of the trust of which such Plan is a part if the Borrower
or an ERISA Affiliate fails to timely provide securities to the Plan in
accordance with the provisions of said Sections;

               (vii)  any event or circumstance exists which may reasonably be
expected to constitute grounds or the Borrower or any ERISA Affiliate to incur
liability under Title IV of ERISA or under sections 412(c)(11) or 412(n) of the
Code with respect to any Plan; and

               (viii) the Unfunded Benefit Liabilities of one or more Plans
increase after the date of this Agreement in an amount which is material in
relation to the financial condition of the Borrower and its Subsidiaries, on a
consolidated basis; provided, however, that such increase shall not be deemed to
be material so long as it does not exceed during any consecutive 2-year period
$200,000;

          (k) promptly after the request of the Bank, copies of each annual
report filed pursuant to section 104 of ERISA with respect to each Plan
(including, to the extent required by section 104 of ERISA, the elated financial
and actuarial statements and opinions and other supporting statements,
certifications, schedules and information referred to in section 103) and each
annual report fled with respect to each Plan under section 4065 of ERISA;
provided, however, that in the case of a Multiemployer Plan, such annual reports
shall be furnished only if they a available to the Borrower or an ERISA
Affiliate;

          (l) promptly after the furnishing thereof, copies of any statement or
report furnished to any other party pursuant to the terns of any material
indenture, loan or credit or similar agreement and not otherwise required to be
furnished to the Bank pursuant to any other clause of this Section 6.8;

          (m) promptly after sending or filing thereof, copies of all final
proxy statements, financial statements and reports which the Borrower or any of
its

                                      -31-
<PAGE>

Subsidiaries sends to its stockholders, and copies of all regular, periodic and
special reports, and all final registration statements which the Borrower or any
of its Subsidiary files with the Securities and Exchange Commission or any
governmental authority which may be substituted therefor, or with any national
securities exchange;

          (n) such other information respecting the condition or operations,
financial or otherwise, of the Borrower or an of its Subsidiaries as the Bank
may from time to time reasonably request.

          Section 6.9. Operating Accounts. Maintain, and cause each of its
                       --------------------
domestic Subsidiaries to maintain, all United States operating accounts at the
Bank.

          Section 6.10. Foreign Subsidiaries. Pledge to the Bank, pursuant to a
                        --------------------
pledge agreement in form and substance satisfactory to the Bank, 65% of the
stock of any foreign Subsidiary that contributes greater then 5% of the
consolidated EBITDA of the Borrower.

                         ARTICLE 7. NEGATIVE COVENANTS
                         -----------------------------

          So long as the Note shall remain unpaid or the Bank shall have the
Commitment under this Agreement, the Borrower shall not:

          Section 7.1. Debt. Create, incur, assume or suffer to exist, or permit
                       ----
any of its Subsidiaries to create, incur, assume or suffer to exist any Debt,
except:

               (a) Debt of the Borrower under this Agreement or the Note;

               (b) Debt described in Schedule 5.10, including renewals,
extensions or refinancings thereof, provided that the principal amount thereof
does not increase;

               (c) Debt of the Borrower or any of its Subsidiaries secured by
purchase money Liens permitted by Section 7.3; and

               (d) additional Debt, provided however, that at no time will the
amount of any such additional Debt, plus the punt of permissible Investments
under Section 7.5(f), plus the amount of Debt described in Sections 7.1(b) and
(c) above, exceed $5.0 million in the aggregate.

          Section 7.2. Guaranties, Etc. Assume, guaranty, endorse or otherwise
                       ---------------
be or become directly or contingently responsible or liable, or permit any of
their respective Subsidiaries to assume, guarantee, endorse o otherwise be or
become directly or indirectly responsible or liable (including, but not limited
to, an agreement to purchase any obligation, stock, assets, goods or services or
to supply or advance any funds, assets, goods or services, or an agreement to
maintain or c use such Person to maintain a minimum working capital or net worth
or otherwise to sure the creditors of any Person against loss)

                                      -32-
<PAGE>

for the obligations of any Person, except guaranties by endorsement of
negotiable instruments for deposit or collection or similar transactions in the
ordinary course of business.

          Section 7.3. Liens. Create, incur, assume or suffer to exist, or
                       -----
permit any of their respective Subsidiaries to create, incur, assume or suffer
to exist, any Lien, upon or with respect to any of its properties, now owned or
hereafter acquired, except:

               (a) Liens for taxes or assessments or other government charges or
levies if not yet due and payable or if due and payable if they are being
contested in good faith by appropriate proceedings and for which appropriate
reserves are maintained;

               (b) Liens imposed by law, such as mechanic's, materialmen's,
landlord's, warehousemen's and carrier's Lien, and other similar Liens, securing
obligations incurred in the ordinary course of business which are not past due
for more than 30 days, or which are being contested in good faith by appropriate
proceedings and for which appropriate reserves have been established;

               (c) Liens under workers' compensation, unemployment insurance,
social security or similar legislation (other than ERISA);

               (d) Liens, deposits or pledges to secure the performance of bids,
tenders, contracts (other than contracts for the payment of money), leases
(permitted under the terms of this Agreement), public or statutory obligations,
surety, stay, appeal, indemnity, performance or other similar bonds, or other
similar obligations arising in the ordinary course of business;

               (e) judgment and other similar Liens arising in connection with
court proceedings; provided that the execution or other enforcement of such
Liens is effectively stayed and the claims secured thereby are being actively
contested in good faith and by appropriate proceedings;

               (f) easements, rights-of-way, restrictions and other similar
encumbrances which, in the aggregate, do no materially interfere with the
occupation, use and enjoyment by the Borrower or any such Subsidiary of the
property or assets encumbered thereby in the normal course of its business or
materially impair the value of the property subject thereto;

               (g) Liens securing obligations of such a Subsidiary to a Borrower
or another such Subsidiary;

               (h) Liens set forth or Schedule 7.3, provided the Debt secured by
such Liens is permitted by Section 7.1;

               (i) purchase money Liens on any property hereafter acquired or
the assumption of any Lien on property existing at the time of such acquisition,
or a Lien

                                      -33-
<PAGE>

incurred in connection with any conditional sale or other title retention
agreement or a Capital Lease; provided that:

                    (i)    any property subject to any of the foregoing is
acquired by a Borrower or any such Subsidiary in the ordinary course of its
business and the Lien on any such property is created contemporaneously with
such acquisition or such property is acquired pursuant to an Acceptable
Acquisition and is subject to a pre-existing purchase money Lien;

                    (ii)   the obligation secured by any Lien so created,
assumed or existing shall not exceed 80 percent of the 1esser of cost or fair
market value as of the tithe of acquisition of the property covered thereby to a
Borrower or any such Subsidiary acquiring the same;

                    (iii)  each such lien shall attach only to the property so
acquired and fixed improvements thereon; an

                    (iv)   the obligations secured by such Lien are permitted by
the provisions of Section 7,1; and

               (j) Liens securing additional Debt, provided, however, that at no
time shall such Debt, together with the obligations secured by the Liens
permitted under Section 7.3(i) above, exceed $1.0 million.

          Section 7.4. Leases. Create, incur, assume or suffer to exist, or
                       ------
permit its Subsidiaries to create, incur, assume or suffer o exist, any
obligation as lessee for the rental or hire of any real or personal property,
except:  (a) leases existing on the date of this Agreement and any extensions or
renewals thereof; (b) leases (other than Capital Leases) which do not in the
aggregate require the Borrower and its Subsidiaries on a consolidated basis to
make payments (including taxes, insurance, maintenance and similar expense which
the Borrower or any Subsidiary is required to pay under the terms of any lease)
in any fiscal year of the Borrower in excess of $1,000,000; (c) Capital Leases
permitted by Section 7.3.

          Section 7.5. Investments. Make, or permit any of its Subsidiaries to
                       -----------
make, any loan or advance to any Person or purchase or otherwise acquire, or
permit any such Subsidiary to purchase or otherwise acquire, any capital stock,
assets, obligations or other securities of, make any capital contribution to, or
otherwise invest in, or acquire any interest in, any Person, except: (a) direct
obligations of the United States of America or any agency thereof with
maturities of one yea or less from the date of acquisition; (b) commercial paper
of a domestic issuer rated at least "A-1" by Standard & Poor's Corporation or
"P-1" by Moody's Investors Service, Inc.; (c) certificates of deposit with
maturities of one year or less from the date o acquisition issued by any
commercial bank operating within the United States of America having capital and
surplus in excess of $500,000,000; (d) for stock, obligations or securities
received in settlement of debts

                                      -34-
<PAGE>

(created in the ordinary course of business) owing to a Borrower or any such
Subsidiary; (e) Acceptable Acquisitions; and (f) investments which, when. added
to the amount of permissible Debt under Section 7.1(4), will at no time exceed
$5.0 million in the aggregate.

          Section 7.6. Sale of Assets. Sell, lease, assign, transfer or
                       --------------
otherwise dispose of, or permit any of its Subsidiaries to sell, lease, assign,
transfer or otherwise dispose of, any of its now owned or hereafter acquired
assets (including, without limitation, shares of stock and indebtedness of such
Subsidiaries, receivables and leasehold interests); except: (a) for inventory
disposed of in the ordinary course of business; (b) the sale or other
disposition of assets no longer used or useful in the conduct of its business;
and (c) that any such Subsidiary may sell, lease, assign or otherwise transfer
its assets to the Borrower,

          Section 7.7. Stock of Subsidiaries. Etc. Sell or otherwise dispose of
                       ---------------------------
any shares of capital stock of any of its Subsidiaries or permit any such
Subsidiary to issue any additional shares of its capital stock, except
directors' qualifying shares.

          Section 7.8. Transactions with Affiliates. Enter into any transaction,
                       ----------------------------
including, without limitation, the purchase, s c or exchange of property or the
rendering of any service, with any Affiliate or permit any of its Subsidiaries
to enter into any transaction, including, without limitation, the purchase, sale
or exchange of property or the rendering of any service, with any Affiliate,
except in the ordinary course of and pursuant to the reasonable requirements of
the Borrower's or such Subsidiary's business and upon fair and reasonable terms
no less favorable to a Borrower or such Subsidiary than it would obtain in a
comparable arms' length transaction with a Person not an Affiliate, and except
as set forth on Schedule 7.9.

          Section 7.9. Mergers. Etc. Merge or consolidate with, or sell, assign,
                       ------------
lease or otherwise dispose of (whether in one transaction or in a series of
transactions) all or substantially all of its assets (whether now owned or
hereafter acquired) to, any Person, or acquire all or substantially all of the
assets or the business of any Person (or enter into any agreement to do any of
the foregoing), or permit any of its Subsidiaries to do so except that any such
Subsidiary may merge into or transfer assets to a Borrower, and except for
Acceptable Acquisitions.

          Section 7.10. No Activities Leading to Forfeiture. Neither the
                        -----------------------------------
Borrower nor any of its Subsidiaries or Affiliates shall engage in or propose to
be engaged in the conduct of any business or activity which cold result in a
Forfeiture Proceeding.

          Section 7.11 Capital Expenditures. Make Capital Expenditures in excess
                       --------------------
of $7,000,000 in fiscal year 1999, $9,000,00 in fiscal year 2000 and $10,000,000
in fiscal year 2001 and each fiscal year thereafter.

                                      -35-
<PAGE>

          Section 7.12 New Subsidiaries. Form any new Subsidiary, unless such
                       ----------------
Subsidiary executes a guaranty agreement substantially in the form of the
Guaranty.

                        ARTICLE 8. FINANCIAL COVENANTS
                        ------------------------------

          So long as the Note shall remain unpaid or the Bank shall have the
Commitments under this Agreement:

          Section 8.1. Quick Ratio. The Borrower and its Consolidated
                       -----------
Subsidiaries, on a consolidated basis, shall maintain at all times, as measured
at the end of each fiscal quarter, commencing December 31, 1999, a Quick Ratio
of not less than 1.50 to 1.0.

          Section 8.2. Maximum Debt to Cash Flow Ratio. The Borrower and its
                       -------------------------------
Consolidated Subsidiaries, on a consolidated is, shall maintain at all times, as
measured at the end of each fiscal quarter, commencing December 31, 1999, a
ratio of total Funded Debt to EBITDA, of not more than 1.75 to 1.0.

          Section 8.3. Minimum Interest Coverage Ratio. The Borrower and its
                       -------------------------------
Consolidated Subsidiaries, on a consolidated basis, shall maintain at all times,
as measured at the end of each fiscal quarter, commencing December 31, 1999 for
the twelve month period then ended (a rolling twelve month calculation measured
as of the end of each successive quarter), an Interest Coverage Ratio of not
less than 5.0 to 1.0.

          Section 8.4. EBITDA. The Borrower and its Consolidated Subsidiaries,
                       ------
on a consolidated basis, shall maintain at all times, as measured at the end of
each fiscal quarter, commencing December 31, 1999 for a twelve month period then
ended (a rolling twelve month calculation measured as of the end of each
successive quarter), EBITDA of not less than (i) $9,000,000 for the quarterly
periods through December 30, 2000 (ii) $11,000,000 for the quarterly periods
from December 31, 2000 through December 30, 2001, (iii) $13,000,000 for the
quarterly periods from December 31, 2001 through December 30, 2002, and (iv)
$15,000,000 for each quarterly period thereafter.

          Section 8.5. Maximum Loss. The Borrower and its Consolidated
                       ------------
Subsidiaries, on a consolidated basis, shall no suffer an Adjusted Net Loss for
two consecutive fiscal quarters, as tested quarterly.

          All financial covenants set fort in this Article 8 shall be determined
or measured based on the financial statements o the Borrower described in
Section 6.8 hereof.

                         ARTICLE 9.  EVENTS OF DEFAULT
                         -----------------------------

          Section 9.1. Events of Default. Any of the following events shall be
                       -----------------
an "Event of Default":

                                      -36-
<PAGE>

          (a) the Borrower shall: (i) fail to pay the principal of the Note as
and when due and payable; or (ii) fail to pay interest on the Note or any fee or
other amount due hereunder as and when due and payable;

          (b) any representation or warranty made or deemed made by the Borrower
in this Agreement or in any other Facility Document or which is contained in any
certificate, document, opinion, financial or other statement furnished at any
time under or in connection with any Facility Document shall prove to have been
incorrect in any material respect on or as of the date made or deemed made;

          (c) the Borrower shall: (i) fail to perform or observe any term,
covenant or agreement contained in Section 2.3 or Articles 7 or 8; or (ii) fail
to perform or observe any term, covenant or agreement on i part to be performed
or observed (other than the obligations specifically referred to elsewhere in
this Section 9.1) in any Facility Document and such failure shall continue for 0
consecutive days, provided however, that if such failure relates to a Subsidiary
(or to the Borrower's actions in connection with such Subsidiary), it shall
constitute an Event of Default only if such failure could result in a material
adverse effect on the financial or operating condition of the Borrower and its
Subsidiaries, on a consolidated basis;

          (d) the Borrower, or any of its Subsidiaries: (i) shall generally not,
or be unable to, or shall admit in writing its inability to, pay its debts as
such debts become due; or (ii) shall make an assignment or the benefit of
creditors, petition or apply to any tribunal for the appointment of a custodian,
receiver or trustee for it or a substantial part of its assets; or (iii) shall
commence any proceeding under any bankruptcy, reorganization, arrangement,
readjustment of debt, dissolution or liquidation law or statute of any
jurisdiction, whether now or hereafter in effect; or (iv) shall have had any
such petition or application filed or any such proceeding shall have been
commenced against it, in which an adjudication or appointment is made or order
for relief is entered, or which petition, application or proceeding remains
undismissed for a period of 30 days or more; or shall be the subject of any
proceeding under which its assets may be subject to seizure, forfeiture or
divestiture (other than a proceeding in respect of a Lien permitted under
Section 7.3(b)); or (v) by any act or omission shall indicate its consent to,
approval of or acquiescence in any such petition, application or proceeding or
order for relief or the appointment of a custodian, receiver or trustee for all
or any substantial part of its property; or (vi) shall suffer any such
custodianship, receivership or trusteeship to continue undischarged for a period
of 30 days or more;

          (e) one or more judgments, decrees or orders for the payment of money
in excess of $1,000,000 in the aggregate shall be rendered against the Borrower,
or any of its Subsidiaries and such judgments, decrees or orders shall continue
unsatisfied and in effect for a period of 90 consecutive days without being
vacated, discharged, satisfied or stayed or bonded pending appeal;

                                      -37-
<PAGE>

          (f) any event or condition shall occur or exist with respect to any
Plan or Multiemployer Plan concerning which the Borrower is under an obligation
to furnish a report to the Bank in accordance with Section 6.8(h) hereof and as
a result of such event or condition, together with all other such events or
conditions, the Borrower or any ERISA Affiliate has incurred or in the opinion
of the Bank is reasonably likely to incur a liability to a Plan, a Multiemployer
Plan, the PBGC or a section 4042 Trustee (or any combination of the foregoing)
which is material in relation to the financial position of the Borrower and its
Subsidiaries, on a consolidated basis; provided, however, that any such amount
shall not be deemed to be material so long as all such amounts do not exceed in
the aggregate during any consecutive 2-year period $200,000;

          (g) the Unfunded Benefit Liabilities of one or more Plans have
increased after the date of this Agreement in amount which is material (as
specified in Section 9.1 (f) hereof);

          (h) (A) any Forfeiture Proceeding shall have been commenced or the
Borrower shall have given the Bank written notice of the commencement of any
Forfeiture Proceeding as provided in Section 6.8 or (B) the Bank has a good
faith basis to believe that a Forfeiture Proceeding has been threatened or
commenced;

          (i) there shall be an material adverse change in the condition
(financial or otherwise), business, management, operations, properties or
prospects of the Borrower and its Consolidated Subsidiaries since the Closing
Date; or

          (j) a Change of Control shall occur.

          Section 9.2. Remedies. If any Event of Default shall occur and be
                       --------
continuing, the Bank shall have the right, by notice to the Borrower, (a) to
declare the Commitment to be terminated, whereupon the same shall forthwith
terminate, and (b) to declare the outstanding principal of the Note, all
interest thereon and all other amounts payable under this Agreement and the Note
or any one of them to be forthwith due and payable, which shall include the
right of the Bank to demand the immediate deposit by the Borrower with the Bank
of cash in the amour of all outstanding Letters of Credit as a cash collateral
account to be applied or released as such Letters of Credit are honored or
expire, whereupon the Note, all such interest and all such amounts shall become
and be forthwith due and payable, without presentment, demand, protest or
further notice of any kind, all of which are hereby expressly waived by the
Borrower; provided that, in the case o Fan Event of Default referred to in
Section 9.1 (d) or Section 9.1(h)(A) above, the Commitment shall be immediately
terminated, and the Note, all merest thereon and all other amounts payable under
this Agreement shall be immediately due and payable without notice, presentment,
demand, protest or other formalities of any kind, all of which are hereby
expressly waived by the Borrower.

                                      -38-
<PAGE>

                           ARTICLE 10. MISCELLANEOUS
                           -------------------------

          Section 10.1. Amendments and Waivers. Except as otherwise expressly
                        ----------------------
provided in this Agreement, any provision of this Agreement may be amended or
modified and any provision of this Agreement may be waived by the Borrower and
the Bank only by an instrument in writing signed by the Borrower and the Bank.
No failure on the part of the Bank to exercise, and no delay in exercising, any
right hereunder shall operate as a waiver thereof or preclude any other or
further exercise thereof or the exercise of any other right. The remedies herein
provided are cumulative and not exclusive of any remedies provided by law.

          Section 10.2. Usury. All agreements between the Borrower and the Bank
                        -----
are hereby expressly limited so that in no contingency or event whatsoever,
whether by reason of acceleration of maturity of the indebtedness evidenced by
the Note or otherwise, shall the amount paid or agreed to be paid to a Bank for
the use or the forbearance of the indebtedness evidenced by the Note exceed a
maximum permissible under applicable law. As used herein, the term "applicable
law" shall mean the law in effect as of the date hereof provided, however that
in the event there is a change in the law which results in a higher permissible
rate of interest, then the Note shall be governed by such new law as of its
effective date. In this regard, it is expressly agreed that it is the intent of
the Borrower and the Bank in the execution, delivery and acceptance of the Note
to contract in strict compliance with The laws of the State of Connecticut from
time to time in effect. If, under or from any circumstances whatsoever,
fulfillment of any provision hereof or of any of the Facility Documents at the
time of performance of such provision shall be due, shall involve transcending
the limit of such validity prescribed by applicable law, then the obligation to
be fulfilled shall automatically be reduced to he limits of such validity, and
if under or from circumstances whatsoever the Bank should ever receive as
interest an amount which would exceed the highest lawful rate, such amount which
would be excessive interest shall be applied to the reduction of the principal
balance evidenced hereby and not to the payment of interest. This provision
shall control every other provision of all agreements between the Borrower and
the Bank.

          Section 10.3. Expenses. The Borrower shall reimburse the Bank on
                        --------
demand for all reasonable costs, expenses an charges (including, without
limitation, telephone, telex, courier expenses, printing costs, reasonable fees
and charges of external legal counsel for the Bank and reasonable costs
allocated after the Closing Date by its internal legal department) incurred by
the Bank in connection with the preparation, negotiation, execution, delivery,
filing, recording, performance, administration, modification, amendment or
enforcement (whether through negotiations, legal proceedings or otherwise) of
this Agreement, the Note or any Facility Document (subject to a limit of
$10,000, plus disbursements, for the fees of external counsel in preparing the
Facility Documents). The Borrower agrees to indemnify the Bank and its
directors, officers, employees and agents from, and hold each o them harmless
against, any and all losses, liabilities, claims, damages or expenses incurred
by any of them arising out of or by reason of any investigation or litigation or
other proceedings (including any threatened

                                      -39-
<PAGE>

investigation or litigation or other proceedings) relating to any actual or
proposed use by the Borrower or any of its Subsidiaries of the proceeds of the
Loans, including. without limitation, the reasonable fees and disbursements of
counsel incurred in connection with any such investigation or litigation or
other proceedings (but excluding any such losses, liabilities, claims, damages
or expenses incurred by reason of the gross negligence or willful misconduct of
the Person to be indemnified).

          Section 10.4. Survival. The obligations of the Borrower under Section
                        --------
10.3 shall survive the repayment of the Loans and the termination of the
Commitment.

          Section 10.5. Assignment: Participations. This Agreement shall be
                        --------------------------
binding upon, and ,shall inure to the benefit of, the Borrower, the Bank and
their respective successors and assigns, except that no Borrower may assign or
transfer its rights or obligations hereunder. The Bank may assign, or sell
participations in, all or any part of any Loan to another bank or other entity,
in minimum amounts of $5,000,000, in which event (a) in the case of an
assignment, upon notice thereof by the Bank to the Borrower, the assignee shall
have, to the extent of such assignment (unless otherwise provided therein), the
same rights, benefits and obligations as it would have if it were the Bank
hereunder; and (b) in the case of a participation, the participant shall have no
rights under the Facility Documents. The agreement executed by the Bank in favor
of the participant shall not give the participant the right to require the Bank
to take or omit to take any action hereunder except action directly relating to
(i) the extension of a payment date with respect to any portion of the principal
of or interest on any amount outstanding hereunder allocated to such
participant, (ii) the reduction of the principal amount outstanding hereunder or
(iii) the reduction of the rate of interest payable on such amount or any amount
of fees payable hereunder to a rate or amount, as the case may be, below that
which the participant is entitled to receive under its agreement with the Bank.
The Bank may furnish any information concerning the Borrower in the possession
of the Bank from time to time to assignees and participants (including
prospective assignees and participants); provided that the Bank shall require
any such prospective assignee or such participant (prospective or otherwise) to
agree in writing to maintain the confidentiality of such information. The Bank
shall have the right at any time to pled a all or any portion of its rights
under the Loans or this Agreement or the Note to any of the twelve (12) Federal
Reserve Banks organized under Section 4 of the Federal Reserve Act, 12 U.S.C.
Section 341. No such pledge or enforcement thereof shall release a Bank from its
obligations under any of the Facility Documents.

          Section 10.6. Notices. Unless the party to be notified otherwise
                        -------
notifies the other party in writing as provided in this Section, and except as
otherwise provided in this Agreement, notices shall be delivered in person or
sent by overnight courier, facsimile, ordinary mail, cable or telex addressed to
such party at its "Address for Notices" on the signature page of this Agreement.
Notices shall be effective:  (a) on the day on which delivered to such party in
person, (b) on the first Banking Day after the day on which sent to such party
by overnight courier, (c) if given by mail, 48 hours after deposit in the mails
with first-class postage prepaid, addressed aforesaid, and (d) if given by
facsimile, cable

                                      -40-
<PAGE>

or telex, when the facsimile, cable or telex is transmitted to the facsimile,
cable or telex number as aforesaid; provided that notices to he Bank shall be
effective upon receipt.

          Section 10.7. Setoff. The Borrower hereby grant to the Bank, a lien,
                        ------
security interest and right of setoff as security for all liabilities and
obligations to the Bank, whether now existing or hereafter in the possession,
custody, safekeeping or control of the Bank or any entity under the control of
Fleet Boston Corporation, or in transit to any of them. At any time, without
demand or notice the Bank may set off the same or any part thereof and apply the
same to any liability or obligation of the Borrower even though unmatured and
regardless of the adequacy of y other collateral securing the Loans. ANY AND ALL
RIGHTS TO REQUIRE BANK TO EXERCISE ITS RIGHTS OR REMEDIES WITH RESPECT TO ANY
OTHER COLLATERAL WHICH SECURES THE LOANS, PRIOR TO EXERCISING IT RIGHT OF SETOFF
WITH RESPECT TO SUCH DEPOSITS, CREDITS OR OTHER PROPERTY OF THE BORROWER OR ANY
GUARANTOR, ARE HEREBY KNOWINGLY, VOLUNTARILY AND IRREVOCABLY WAIVED.

          SECTION 10.8. JURISDICTION; IMMUNITIES. THE BORROWER HEREBY
                        ---------------------------------------------
IRREVOCABLY SUBMITS TO THE JURISDICTION OF ANY CONNECTICUT STATE OR UNITED
--------------------------------------------------------------------------
STATES FEDERAL COURT SITTING IN CONNECTICUT OVER ANY ACTION OR PROCEEDING
-------------------------------------------------------------------------
ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE NOTE, AND THE BORROWER
--------------------------------------------------------------------------
HEREBY IRREVOCABLY AGREES THAT ALL CLAIMS IN RESPECT OF SUCH ACTION OR
----------------------------------------------------------------------
PROCEEDING MAY BE HEARD AND DETERMINED IN SUCH CONNECTICUT STATE OR FEDERAL
---------------------------------------------------------------------------
COURT. THE BORROWER IRREVOCABLY CONSENT TO THE SERVICE OF ANY AND ALL PROCESS IN
--------------------------------------------------------------------------------
ANY SUCH ACTION OR PROCEEDING BY THE MAILING OF COPIES OF SUCH PROCESS TO THE
-----------------------------------------------------------------------------
BORROWER AT ITS ADDRESS SPECIFIED IN SECTION 10.6. THE BORROWER AGREES THAT A
-----------------------------------------------------------------------------
FINAL JU GMENT IN ANY SUCH ACTION OR PROCEEDING SHALL BE CONCLUSIVE AND MAY BE
------------------------------------------------------------------------------
ENFORCED IN OTHER JURISDICTIONS BY SUIT ON THE IUDGMENT OR IN ANY OTHER MANNER
------------------------------------------------------------------------------
PROVIDED BY LAW. THE BORROWER FURTHER WAIVES ANY OBJECTION TO VENUE IN SUCH
---------------------------------------------------------------------------
STATE AND ANY OBJECTION TO AN ACTION OR PROCEEDING IN SUCH STATE ON THE BASIS OF
--------------------------------------------------------------------------------
FORUM NON CONVENIENS. THE BORROWER FURTHER AGREES THAT ANY ACTION OR PROCEEDING
-------------------------------------------------------------------------------
BROUGHT AGAINST THE BANK SHALL BE BROUGHT ONLY IN CONNECTICUT STATE OR UNITED
-----------------------------------------------------------------------------
STATES FEDERAL COURT SITTING IN CONNECTICUT.  THE BORROWER WAIVES ANY RIGHT IT
------------------------------------------------------------------------------
MAY HAVE TO JURY TRIAL.
-----------------------

               (a) Nothing in this Section 10.8 shall affect the right of the
Bank to serve legal process in any other manner permitted by law or affect the
right of the Bank to bring any action or proceeding against the Borrower or its
property in the courts of any other jurisdictions.

                                      -41-
<PAGE>

               (b) To the extent that a Borrower has or hereafter may acquire
any immunity from jurisdiction of any court or from any legal process (whether
from service or notice, attachment prior to judgment attachment in aid of
execution, execution or otherwise) with respect to itself or its property, the;
Borrower hereby irrevocably waives such immunity in respect of its obligations
under this Agreement and the Note.

          Section 10.9.  Table of Contents; Headings. Any table of contents and
                         ---------------------------
the headings and captions hereunder are for convenience only and shall not
affect the interpretation or construction of this Agreement.

          Section 10.10. Severability. The provisions of this Agreement are
                         ------------
intended to be severable. If for any reason any provision of this Agreement
shall be held invalid or unenforceable in whole or in part in any jurisdiction,
such provision shall, as to such jurisdiction, be ineffective to the extent of
sue invalidity or unenforceability without in any manner affecting the validity
or enforceability thereof in any other jurisdiction or the remaining provisions
hereof in any jurisdiction,

          Section 10.11. Counterparts. This Agreement may be executed in any
                         ------------
number of counterparts, all of which taken together shall constitute one and the
same instrument, and any party hereto may execute this Agreement by signing any
such counterpart.

          Section 10.12. Integration. The Facility Documents set forth the
                         -----------
entire agreement between the parties hereto relating to the transactions
contemplated thereby and supersede any prior oral or written statements r
agreements with respect to such transactions.

          SECTION 10.13. GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY, AND
          ----------------------------------------------------------------------
INTERPRETED AND CONSTRUED IN ACCORDANCE WITH. THE LAWS OF THE STATE OF
----------------------------------------------------------------------
CONNECTICUT.
------------

          Section 10.14. Confidentiality. The Bank agrees (on behalf of itself
                         ---------------
and each of its affiliates, directors, officers, employees and representatives)
to use reasonable precautions to keep confidential, in accordance with safe and
sound banking practices, any nonpublic information supplied to it by the
Borrower pursuant to this Agreement which is identified by the Borrower as being
confidential at the time the same is delivered to the Bank, provided that
nothing herein shall limit a disclosure of any such information (i) to the
extent required by statute, rule, regulation or judicial process, (ii) to
counsel for the Bank, (iii) to bank examiners, auditors or accountants, (iv) in
connection with any litigation to which the Bank is a party or (v) to any
assignee or participant (or prospective assignee or participant) so long as such
assign a or participant (or prospective assignee or participant) agrees to
maintain the confidentiality of such information; and provided finally that in
no event shall the Bank be obligated or required to return any materials
furnished by the Borrower.

                                      -42-
<PAGE>

          Section 10.15. Treatment of Certain Information. The Borrower (a)
                         --------------------------------
acknowledges that services may be offered or provided to it (in connection with
this Agreement or otherwise) by the Bank or by one or more of its subsidiaries
or affiliates and (b) acknowledges that information delivered to the Bank by the
Borrower may be provided to each such subsidiary and affiliate.

          SECTION 10.16. COMMERCIAL WAIVER. THE BORROWER ACKNOWLEDGES THAT THE
                         -----------------
LOANS EVIDENCED BY THE NOTE IS FOR COMMERCIAL PURPOSES AND WAIVES ANY RIGHT TO
NOTICE AND HEARING UNDER SECTIONS 52-278a THROUG 52-278n OF THE CONNECTICUT
GENERAL STATUTES AS NOW OR HEREAFTER AMENDED AND AUTHORIZES THE ATTORNEY OF THE
BANK, OR A SUCCESSOR THERETO, TO ISSUE A WRIT OF PREJUDGMENT REMEDY WITHOUT
COURT ORDER. FURTHER, THE BORROWER HEREBY WAIVES, TO THE EXTENT PERMITTED BY
LAW, THE BENEFITS OF ALL VALUATION, APPRAISEMENTS, HOMESTEAD, EXEMPTION, STAY,
REDEMPTION AND MORATORIUM LAWS NOW IN FORCE OR WHICH MAY HEREAFTER BECOME LAWS.
THE BORROWER ACKNOWLEDGES THAT IT MAKES THESE WAIVERS AND THE WAIVERS CONTAINED
IN SECTION 10.8 KNOWINGLY, VOLUNTARILY AND ONLY AFTER EXTENSIVE CONSIDERATION OF
THE RAMIFICATIONS OF THESE WAIVERS WITH ITS ATTORNEYS.

          SECTION 10.17. WAIVE OF JURY TRIAL. BECAUSE DISPUTES ARISING IN
                         -------------------
CONNECTION WITH COMPLEX FINANCIAL TRANSACTIONS ARE MOST QUICKLY AND ECONOMICALLY
SOLVED BY AN EXPERIENCED AND EXPERT PERSON AND THE BORROWER AND THE BANK WISH
APPLICABLE STATE AND FEDERAL LAWS TO APPLY (RATHER THAN ARBITRATION RULES), THE
BORROWER AND THE BANK DESIRE THAT THEIR DISPUTES BE RESOLVED BY A JUDGE APPLYING
SUCH APPLICABLE LAWS. THEREFORE, TO ACHIEVE THE BEST COMBINATION OF THE BENEFITS
OF THE JUDICIAL SYSTEM AND OF ARBITRATION, THE BORROWER AND THE BANK HERETO
WAIVE ALL RIGHT TO TRIAL BY JURY ANY ACTION, SUIT, OR PROCEEDING BROUGHT TO
RESOLVE Y DISPUTE, WHETHER IN CONTRACT, TORT, OR OTHERWISE ARISING OUT OF,
CONNECTED WITH, RELATED TO, OR INCIDENTAL TO, THIS AGREEMENT OR ANY OF THE OTHER
FACILITY DOCUMENTS OR THE TRAMS CTIONS CONTEMPLATED HEREBY OR THEREBY.

          Section 10.18. Independence Covenants. All covenants hereunder shall
                         ----------------------
be given independent effect so that if a particular action or condition is not
permitted by any of such covenants, the fact that it would be permitted by an
exception to, or be otherwise within the limitations of, another covenant shall
not avoid the occurrence of a Default or Event of Default if such action is
taken or condition exists.

                                      -43-
<PAGE>

          Section 10.19. Time of the Essence. Time and punctuality shall be of
                         -------------------
the essence with respect to this instrument, but no delay or failure of the Bank
to enforce any of the provisions herein contained and no conduct or statement of
the Bank shall waive or affect any of the Bank's rights hereunder.

          Section 10.20. Reference to and Effect on the Facility Documents.
                         -------------------------------------------------

               (a) Upon the effectiveness of this Agreement, on and after the
date hereof each reference in the Facility Documents to the Credit Agreement or
the Note, shall mean and be a reference to this Credit Agreement as amended and
restated hereby or the Note as amended and restated in connection with the
execution and delivery of this Agreement.

               (b) The execution, delivery and effectiveness of this Agreement
shall not, except as expressly provided herein, operate as a waiver of any
right, power or remedy of the Bank under any of the Facility Documents, nor
constitute a waiver of any provision of any of the Facility Documents.

          Section 10.21. Replacement Promissory Note. Upon receipt of an
                         ---------------------------
affidavit of an officer of the Hank as to the loss , theft, destruction or
mutilation of the Note or any other security document which is not of public
record, and, in the case of any such loss, theft, destruction or mutilation,
upon surrender and cancellation of such Note or other security document, the
Borrower will issue, in lieu thereof, a replacement Note or other security
document in the same principal amount thereof and otherwise of like tenor.

                                      -44-
<PAGE>

          IN WITNESS WHEREOF, the parties hereto have caused thus Agreement to
be duly executed as of the day and year firs above written.

                        TSI INTERNATIONAL SOFTWARE LTD,

                        By:  /s/ Ira Gerard
                           ---------------------------------
                           Ira A. Gerard
                           Title: Chief Financial Officer

                        Address For Notices to Borrower:
                        45 Danbury Road
                        Wilton, Connecticut 06897

                        FLEET NATIONAL BANK

                        By:  /s/ illegible
                          ----------------------------------
                           H. Frazier Caner
                           Vice President

                        Address For Notices and Lending Office:
                        One Landmark Square,
                        Stamford, Connecticut 06901
                        Attn: H. Frazier Caner
                              Vice President
                        Facsimile No.: (203) 964-4850

                                      -45-
<PAGE>

EXHIBITS
--------

Exhibit A - Note
Exhibit B - Opinion of Counsel for Borrower
Exhibit C - Notice of Borrowing

SCHEDULES
---------

Schedule 5.9  - Subsidiaries of Borrower
Schedule 5.10 - Credit Arrangements
Schedule 5.12 - Hazardous Materials
Schedule 7.3  - Liens
Schedule 7.9  - Transactions with Affiliates Outside the Ordinary Course of
                Business

                                      -46-

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}]]