Document:

Letter of Appointment - Paul Golby

 EXHIBIT 4(c).11 
  

			
	

	  	

 25 January 2012 
 Dr Paul
Golby 
 Welford Hill House 
 Welford on Avon 

Stratford upon Avon 
 CV37 8AE 

Dear Paul 
 Appointment as Non-executive Director

 Subject to final approval by the Board of National Grid plc (the “Company”) on 30 January 2012, I am delighted to advise your
appointment as a Non-executive Director of the Company will be effective from 1 February 2012. This letter sets out the terms of your appointment. It is agreed that this is a contract for services and not a contract of employment. 

Appointment 
 Your appointment, commencing on
1 February 2012, will be subject to your re-election by shareholders at the Company’s Annual General Meeting (“AGM”) in 2012, following which it is expected that you will be subject to annual re-election by shareholders in
accordance with our commitment to best practice, unless your appointment is otherwise terminated earlier in accordance with the Company’s Articles of Association as amended from time to time (the “Articles”) or by and at the
discretion of either the Board or you upon 1 month’s written notice. Continuation of your contract of appointment is therefore contingent on satisfactory performance and re-election by shareholders at forthcoming AGMs. In the event that
shareholders do not support your appointment or other shareholder action terminates your appointment you will not be entitled to receive damages for breach of contract and will not be entitled to any other compensation (or payment in lieu of
notice). Non-executive Directors are typically expected to serve two three-year terms, subject to the terms of this letter; any extension to this is subject to review by the Nominations Committee (prior to making recommendations to the Board) having
regard to corporate governance best practice from time to time. 
 Time Commitment 

Overall we anticipate a time commitment of approximately 2-21/2 days on average per month, after the induction phase, taking into account reading and preparation time for Board and Committee meetings. This will include attendance at Board meetings (estimated 10 scheduled
meetings per year - including 2 Board strategy sessions - of which currently 3 are held in the US) plus ad hoc and emergency meetings, 

  
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Committee meetings, the AGM and any extraordinary general meetings. There will also be site visits on occasions. It is planned that certain Board meetings will be held at the Company’s
operational sites (in the UK). In addition, you will be expected to devote such other time as is reasonably required to discharge your duties as a Director (for example if the Company is involved in increased activity because it is involved in a
major transaction). 
 Post induction, as a Non-executive Director you will be expected to undertake at least one site visit per year to the business, the
location to be agreed with the Chairman or Chief Executive. 
 If you are unable to attend a meeting, you should notify the Group Company Secretary and
General Counsel and prior to the meeting communicate your opinions and comments on the matters to be considered to the Chairman or the relevant Committee Chairman so they can be taken into account at the meeting. 

By confirming this appointment, you have agreed that you are able to allocate sufficient time to meet the expectations of your role including appropriate
preparation time. The agreement of the Chairman should be sought before accepting additional commitments that might affect the time you are able to devote to your role as a Non-executive Director of the Company. 

Role 
 All Directors, both Non-executive and Executive, have
the same general legal responsibilities to the Company. The Board as a whole is collectively responsible for debating and approving the strategic direction of the Company and for promoting the success of the Company for the benefit of its members by
directing and supervising the Company’s affairs. All Directors must therefore take decisions objectively in the interests of the Company, in compliance with their statutory and fiduciary duties, and not do anything which is harmful to the
Company or its business. 
 All directors are expected to comply with the Company’s policies, procedures, rules and regulations from time to time in
force, including in particular, the Company’s Standards of Ethical Business Conduct and its Share Dealing Code. 
 The Board: 

	 	—	 	 provides effective business leadership of the Company within a framework of prudent and effective controls which enable risk to be assessed and managed;

	 	—	 	 sets the Company’s strategic aims, ensures that the necessary financial and human resources are in place for the Company to meet its objectives, and reviews
management performance; and 

	 	—	 	 sets the Company’s values and standards and ensures that its obligations to its shareholders and others are understood and met.

 In addition to these requirements of all Directors, the role of the Non-executive Director has the following key elements:

	 	—	 	 Strategy: Non-executive Directors should constructively challenge and contribute to the development of strategy; 

	 	—	 	 Performance: Non-executive Directors should scrutinise the performance of management in meeting agreed goals and objectives and monitor the reporting of
performance; 

	 	—	 	 Risk: Non-executive Directors should satisfy themselves that the financial function of the Company is professionally managed and that financial controls
and systems of risk management are robust and defensible; and 

  
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	 	—	 	 People: Non-executive Directors are responsible for determining appropriate levels of remuneration for Executive Directors and have a prime role in
appointing, and where necessary removing, senior management, and in succession planning. 

 You should also have regard to the Guidance
on Board Effectiveness, issued by the Financial Reporting Council in March 2011, of which an extract summarising the role of a Non-executive Director is included at Schedule 1 of this letter. 
 Committees 
 This letter refers to your appointment as a Non-executive Director of the Company. You have also
been requested to serve on the Risk and Responsibility and the Remuneration Committees of the Board. Terms of reference of all Board Committees are set out in the Directors’ Information Pack. 

Fees 
 This letter sets out the only payments you will
receive for performing your duties in accordance with this letter. Accordingly, no other remuneration or benefits will be provided and, in particular, you will not participate in any of the Company’s remuneration or benefit programmes,
arrangements, schemes or plans. 
 You will be paid a basic fee of £60,000 as a UK-based Director gross per annum which will be
paid monthly on or around 15th day of each month. You will also be entitled to
a Committee membership fee of £8,000 per annum per membership. You will not receive any further fees for membership of, or attendance at, any ad hoc Board or Committee meetings. If, for a reason related to illness, disability or injury,
you are unable to carry out your duties, payment of any fee(s) during any period of incapacity will be at the discretion of the Board. 
 The Company will
reimburse you, in accordance with the Articles and any expenses procedures from time to time in force, for any reasonable expenses properly incurred in performing your duties. All expenses must be properly documented. 

The Executive Committee and Board shall review the above fees from time to time and they are therefore subject to change. All fees and payments will be made
subject to any tax or other deductions required to be made by the Company. 
 Outside interests 

It is accepted and acknowledged that you have business interests other than those of the Company. As a condition to your appointment commencing you are required to
declare any such directorships, appointments and interests in writing. 
 In the event that you become aware of any potential conflicts of interest, these
should be disclosed to the Chairman and/or Group Company Secretary and General Counsel as soon as apparent. Additionally, if at any time you are considering acquiring any new interest which might give rise to a conflict of interest with the Company
or any of its subsidiaries or associate companies, you should raise the matter initially with the Chairman and/or Group Company Secretary and General Counsel. Depending on its nature, the interest may need to be disclosed to the Board and its prior
consent obtained. 
 Independent status 

  
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 The Board has determined you to be independent according to the provisions of the UK Corporate Governance Code. As an
independent Director it is important that you remain independent in character and judgement. If you become aware of anything that may affect, or could appear to affect, this determination of independence, this should be disclosed to the Chairman
and/or Group Company Secretary and General Counsel as soon as apparent. 
 Confidentiality 

You will, naturally, during your appointment and following its termination not disclose or communicate to any person (except as required by law or in the course of
the proper performance of your duties under this letter, or with the consent of the Board) nor use for your own account or advantage any private or confidential information in any form whatsoever relating to the Company or any of its subsidiaries or
associate companies (“Confidential Information”) which you obtained during your appointment or otherwise. Additionally, you will use your best endeavours to prevent the unauthorised use or disclosure of any such Confidential Information.

 You will be required to return all papers and other information containing Confidential Information on termination of your appointment. 

Your attention is also drawn to the requirements under both legislation and regulation as to the disclosure of ‘inside’ or ‘price sensitive’
information. Consequently you should avoid making any statements that might risk a breach of these requirements without prior clearance from the Chairman or Group Company Secretary and General Counsel. 

Induction 
 You will be provided with a comprehensive,
formal and tailored induction to the Company and its businesses and detailed information on a variety of areas and in addition will receive a Directors’ Information Pack. We will also arrange various site visits and meetings with senior and
middle management and the Company’s auditors. We will also arrange for you to meet major shareholders as appropriate. 
 Should you feel you require
additional information on any area please contact the Group Company Secretary and General Counsel to arrange this. 
 Review Process 

The performance of individual Directors, the Board and Board Committees is evaluated annually. If, in the interim, there are any matters which cause you concern in
relation to your role you should discuss them with the Chairman as soon as is appropriate. The Chairman will also regularly review and agree your training and development needs. 
 Directors’ Indemnity and Liability Insurance 
 In the event that you are made a party or are threatened to
be made a party to any threatened, pending or completed action, suit or proceeding, whether civil, criminal, administrative or investigative by reason of the fact that you are or were a director of the Company, the Company shall indemnify you
against expenses (including legal fees) actually and reasonably incurred by you in connection with such action, suit or proceeding and against judgments, fines and amounts paid in settlement in connection with such action, suit or proceeding to the
fullest extent permitted by the Companies Act 2006 as amended and any other applicable law or regulation, as from 

  
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time to time in effect. Such right of indemnification shall be without prejudice to any other rights to which you may be entitled. The terms and conditions of this indemnity 

are set out in a separate deed of indemnity entered into or to be entered into between you and the Company. 

The Company has Directors’ and Officers’ liability insurance and currently intends to maintain such cover for the full term of your appointment. A
summary of the cover is included in your Directors’ Information Pack. 
 Independent Professional Advice 

Occasions may arise when you consider that you need independent professional advice in the furtherance of your duties as a Director. Please advise either the
Chairman or the Group Company Secretary and General Counsel should you wish to seek such advice. The Company will reimburse the full cost of expenditure incurred in respect of such advice, in accordance with the UK Corporate Governance Code and any
relevant Company policy. 
 Disclosure of interests in transactions and Dealings in Shares 

Under the Companies Act 2006, where a Director of a company is in any way, directly or indirectly, interested in a proposed transaction or arrangement with the
Company or one that has been entered into by the Company, he must declare the nature and extent of that interest. You may give any such notice at a meeting of the Directors, in writing or by general notice. 

During the continuance of your appointments you will be expected to comply (and to procure that your spouse and dependant children comply) where relevant with any
rule of law or regulation of any competent authority or of the Company from time to time in force in relation to dealings in shares, debentures and other securities of the Company and unpublished price sensitive information affecting the shares,
debentures and other securities of the Company. A copy of the Company’s Share Dealing Code is provided in the Directors’ Information Pack. 

You should also have regard to, and your appointment is subject to, your duties as a Director in light of the Articles, applicable general law, the Companies Act
2006, the Listing, Prospectus, Disclosure and Transparency Rules of the Financial Services Authority, the UK Corporate Governance Code and obligations arising as a result of the Company’s American Depositary Shares being listed on the New York
Stock Exchange, as set out in the relevant section of the Directors’ Information Pack. 
 The Company currently has no share ownership requirements
for its Non-executive Directors. 
 Governing Law 

The agreement contained in this letter and any non-contractual obligations arising out of or in connection with it shall be governed by, and construed in
accordance with English law and shall be subject to the exclusive jurisdiction of the English courts. 

  
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 Entire Agreement 
 This appointment letter represents the entire understanding, and constitutes the whole agreement, in relation to your appointment and supersedes any previous agreement between yourself and the Company with respect
thereto. 
 On a personal level, I am delighted that you have agreed to accept this appointment to the Board of the Company and I look forward to our
building a good working relationship. 
 Please acknowledge receipt and acceptance of the above terms by signing and returning the enclosed copy of
this letter. 
  
 Yours sincerely 

 
 /s/ Sir Peter Gershon 
 Sir Peter Gershon 
 Chairman 
 For and on behalf of National Grid plc 
  
 I
hereby acknowledge receipt of and accept the terms set out in this letter. 
  
 Signed
/s/...Dr. Paul Golby............................... 
 Dr Paul Golby 

Dated ...26/01/12.................................. 

  
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 Schedule 1 
 Guidance for Non-Executive Directors 
 (extracted from the March 2011 FRC Guidance on Board
Effectiveness) 
 A non-executive director should, on appointment, devote time to a comprehensive, formal and tailored induction which should extend
beyond the boardroom. Initiatives such as partnering a non-executive director with an executive board member may speed up the process of him or her acquiring an understanding of the main areas of business activity, especially areas involving
significant risk. The director should expect to visit, and talk with, senior and middle managers in these areas. 
 Non-executive directors should devote
time to developing and refreshing their knowledge and skills, including those of communication, to ensure that they continue to make a positive contribution to the board. Being well-informed about the company, and having a strong command of the
issues relevant to the business, will generate the respect of the other directors. 
 Non-executive directors need to make sufficient time available to
discharge their responsibilities effectively. The letter of appointment should state the minimum time that the non-executive director will be required to spend on the company’s business, and seek the individual’s confirmation that he or
she can devote that amount of time to the role, consistent with other commitments. The letter should also indicate the possibility of additional time commitment when the company is undergoing a period of particularly increased activity, such as an
acquisition or takeover, or as a result of some major difficultly with one or more of its operations. 
 Non-executive directors have a responsibility to
uphold high standards of integrity and probity. They should support the chairman and executive directors in instilling the appropriate culture, values and behaviours in the boardroom and beyond. 

Non-executive directors should insist on receiving high-quality information sufficiently in advance so that there can be thorough consideration of the issues prior
to, and informed debate and challenge at, board meetings. High-quality information is that which is appropriate for making decisions on the issue at hand – it should be accurate, clear, comprehensive, up-to-date and timely; contain a summary of
the contents of any paper; and inform the director of what is expected of him or her on that issue. 
 Non-executive directors should take into account
the views of shareholders and other stakeholders, because these views may provide different perspectives on the company and its performance. 

  
 7 of 7Letter of Appointment - Ruth Kelly

 EXHIBIT 4(c).14 
 12 September 2011 
 Ms Ruth Kelly 
 40 Sterndale Road 
 London 
 W14 0HS 
 Dear Ruth 

Appointment as Non-executive Director 
 I am delighted to
advise you that the Board of National Grid plc (the “Company”) has confirmed your appointment as a Non-executive Director of the Company with effect from 1 October 2011. This letter sets out the terms of your appointment. It is
agreed that this is a contract for services and not a contract of employment. 
 Appointment 

Your appointment, commencing on 1 October 2011, will be subject to your re-election by shareholders at the Company’s Annual General Meeting
(“AGM”) in 2012, following which it is expected that you will be subject to annual re-election by shareholders in accordance with our commitment to best practice, unless your appointment is otherwise terminated earlier in accordance with
the Company’s Articles of Association as amended from time to time (the “Articles”) or by and at the discretion of either the Board or you upon 1 month’s written notice. Continuation of your contract of appointment is therefore
contingent on satisfactory performance and re-election by shareholders at forthcoming AGMs. In the event that shareholders do not support your appointment or other shareholder action terminates your appointment you will not be entitled to receive
damages for breach of contract and will not be entitled to any other compensation (or payment in lieu of notice). Non-executive Directors are typically expected to serve two three-year terms, subject to the terms of this letter; any extension to
this is subject to review by the Nominations Committee (prior to making recommendations to the Board) having regard to corporate governance best practice from time to time.  
 Time Commitment 
 Overall we anticipate a time commitment of approximately 2-21/2 days on average per month, after the induction phase, taking into account reading and preparation time for Board and Committee
meetings. This will include attendance at Board meetings (estimated 10 scheduled meetings per year including 2 Board strategy sessions; currently 3 of these meetings per year are held in the US) plus ad hoc and emergency meetings, Committee
meetings, the AGM, any extraordinary general meetings. There will also be site visits on occasions. It is planned that certain Board meetings will be held at the Company’s operational sites (in the UK). In addition, you will be expected to
devote such other time as is reasonably required to discharge your duties as a Director (for example if the Company is involved in increased activity because it is involved in a major transaction). 

If you are unable to attend a meeting, you should notify the Group Company Secretary and General Counsel and prior to the meeting communicate your opinions

  
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and comments on the matters to be considered to the Chairman or the relevant Committee Chairman so they can be taken into account at the meeting. 

By confirming this appointment, you have agreed that you are able to allocate sufficient time to meet the expectations of your role including appropriate
preparation time. The agreement of the Chairman should be sought before accepting additional commitments that might affect the time you are able to devote to your role as a Non-executive Director of the Company. 

Role 
 All Directors, both Non-executive and Executive, have
the same general legal responsibilities to the Company. The Board as a whole is collectively responsible for debating and approving the strategic direction of the Company and for promoting the success of the Company for the benefit of its members by
directing and supervising the Company’s affairs. All Directors must therefore take decisions objectively in the interests of the Company, in compliance with their statutory and fiduciary duties, and not do anything which is harmful to the
Company or its business. 
 All directors are expected to comply with the Company’s policies, procedures, rules and regulations from time to time in
force, including in particular, the Company’s Standards of Ethical Business Conduct and its Share Dealing Code. 
 The Board: 

	 	—	 	 provides effective business leadership of the Company within a framework of prudent and effective controls which enable risk to be assessed and managed;

	 	—	 	 sets the Company’s strategic aims, ensures that the necessary financial and human resources are in place for the Company to meet its objectives, and reviews
management performance; and 

	 	—	 	 sets the Company’s values and standards and ensures that its obligations to its shareholders and others are understood and met.

 In addition to these requirements of all Directors, the role of the Non-executive Director has the following key elements:

	 	—	 	 Strategy: Non-executive Directors should constructively challenge and contribute to the development of strategy; 

	 	—	 	 Performance: Non-executive Directors should scrutinise the performance of management in meeting agreed goals and objectives and monitor the reporting of
performance; 

	 	—	 	 Risk: Non-executive Directors should satisfy themselves that the financial function of the Company is professionally managed and that financial controls
and systems of risk management are robust and defensible; and 

	 	—	 	 People: Non-executive Directors are responsible for determining appropriate levels of remuneration for Executive Directors and have a prime role in
appointing, and where necessary removing, senior management, and in succession planning. 

 You should also have regard to the Guidance
on Board Effectiveness, issued by the Financial Reporting Council in March 2011, of which an extract summarising the role of a Non-executive Director is included at Schedule 1 of this letter. 

  
 2 of 7 

 Committees 

We will revert on Committee membership shortly. 
 This letter
refers to your appointment as a Non-executive Director of the Company. Terms of reference of all Board Committees are set out in the Directors’ Information Pack. 
 Fees 
 This letter sets out the only payments you will receive for performing your duties in accordance with
this letter. Accordingly, no other remuneration or benefits will be provided and, in particular, you will not participate in any of the Company’s remuneration or benefit programmes, arrangements, schemes or plans. 

You will be paid, as a UK based Director, a basic fee of £60,000 gross per annum which will be paid monthly on or around 15th day of each month. You will also be entitled to a Committee membership fee of
£8,000 per annum per membership. You will not receive any further fees for membership of, or attendance at, any ad hoc Board or Committee meetings. If, for a reason related to illness, disability or injury, you are unable to carry out
your duties, payment of any fee(s) during any period of incapacity will be at the discretion of the Board. 
 The Company will reimburse you, in
accordance with the Articles and any expenses procedures from time to time in force, for any reasonable expenses properly incurred in performing your duties. All expenses must be properly documented. 

The Executive Committee and Board shall review the above fees from time to time and they are therefore subject to change. All fees and payments will be made
subject to any tax or other deductions required to be made by the Company. 
 Outside interests 

It is accepted and acknowledged that you have business interests other than those of the Company. As a condition to your appointment commencing you are required to
declare any such directorships, appointments and interests in writing. 
 In the event that you become aware of any potential conflicts of interest, these
should be disclosed to the Chairman and/or Group Company Secretary and General Counsel as soon as apparent. Additionally, if at any time you are considering acquiring any new interest which might give rise to a conflict of interest with the Company
or any of its subsidiaries or associate companies, you should raise the matter initially with the Chairman and/or Group Company Secretary and General Counsel. Depending on its nature, the interest may need to be disclosed to the Board and its prior
consent obtained. 
 Independent status 
 The Board
has determined you to be independent according to the provisions of the UK Corporate Governance Code. As an independent Director it is important that you remain independent in character and judgement. If you become aware of anything that may affect,
or could appear to affect, this determination of independence, this should be disclosed to the Chairman and/or Group Company Secretary and General Counsel as soon as apparent. 

  
 3 of 7 

 Confidentiality 

You will, naturally, during your appointment and following its termination not disclose or communicate to any person (except as required by law or in the course of
the proper performance of your duties under this letter, or with the consent of the Board) nor use for your own account or advantage any private or confidential information in any form whatsoever relating to the Company or any of its subsidiaries or
associate companies (“Confidential Information”) which you obtained during your appointment or otherwise. Additionally, you will use your best endeavours to prevent the unauthorised use or disclosure of any such Confidential Information.

 You will be required to return all papers and other information containing Confidential Information on termination of your appointment. 

Your attention is also drawn to the requirements under both legislation and regulation as to the disclosure of ‘inside’ or ‘price sensitive’
information. Consequently you should avoid making any statements that might risk a breach of these requirements without prior clearance from the Chairman or Group Company Secretary and General Counsel. 

Induction 
 You will be provided with a comprehensive,
formal and tailored induction to the Company and its businesses and detailed information on a variety of areas and in addition will receive a Directors’ Information Pack. We will also arrange various site visits and meetings with senior and
middle management and the Company’s auditors. We will also arrange for you to meet major shareholders as appropriate. 
 Should you feel you require
additional information on any area please contact the Group Company Secretary and General Counsel to arrange this. 
 Review Process 

The performance of individual Directors, the Board and Board Committees is evaluated annually. If, in the interim, there are any matters which cause you concern in
relation to your role you should discuss them with the Chairman as soon as is appropriate. The Chairman will also regularly review and agree your training and development needs. 
 Directors’ Indemnity and Liability Insurance 
 In the event that you are made a party or are threatened to
be made a party to any threatened, pending or completed action, suit or proceeding, whether civil, criminal, administrative or investigative by reason of the fact that you are or were a director of the Company, the Company shall indemnify you
against expenses (including legal fees) actually and reasonably incurred by you in connection with such action, suit or proceeding and against judgments, fines and amounts paid in settlement in connection with such action, suit or proceeding to the
fullest extent permitted by the Companies Act 2006 as amended and any other applicable law or regulation, as from time to time in effect. Such right of indemnification shall be without prejudice to any other rights to which you may be entitled. The
terms and conditions of this indemnity are set out in a separate deed of indemnity entered into or to be entered into between you and the Company. 

  
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 The Company has Directors’ and Officers’ liability insurance and currently intends to maintain such cover
for the full term of your appointment. A summary of the cover will be included in your Directors’ Information Pack. 
 Independent Professional
Advice 
 Occasions may arise when you consider that you need independent professional advice in the furtherance of your duties as a Director. Please
advise either the Chairman or the Group Company Secretary and General Counsel should you wish to seek such advice. The Company will reimburse the full cost of expenditure incurred in respect of such advice, in accordance with the UK Corporate
Governance Code and any relevant Company policy. 
 Disclosure of interests in transactions and Dealings in Shares 

Under the Companies Act 2006, where a Director of a company is in any way, directly or indirectly, interested in a proposed transaction or arrangement with the
Company or one that has been entered into by the Company, he must declare the nature and extent of that interest. You may give any such notice at a meeting of the Directors, in writing or by general notice. 

During the continuance of your appointments you will be expected to comply (and to procure that your spouse and dependant children comply) where relevant with any
rule of law or regulation of any competent authority or of the Company from time to time in force in relation to dealings in shares, debentures and other securities of the Company and unpublished price sensitive information affecting the shares,
debentures and other securities of the Company. A copy of the Company’s Share Dealing Code is provided in the Directors’ Information Pack. 

You should also have regard to, and your appointment is subject to, your duties as a Director in light of the Articles, applicable general law, the Companies Act
2006, the Listing, Prospectus, Disclosure and Transparency Rules of the Financial Services Authority, the UK Corporate Governance Code and obligations arising as a result of the Company’s American Depositary Shares being listed on the New York
Stock Exchange, as set out in the relevant section of the Directors’ Information Pack. 
 The Company currently has no share ownership requirements
for its non-executive directors. 
 Companies House formalities 
 Form AP01, prescribed by the Companies Act 2006, has to be filed at Companies House. A draft copy is enclosed. 

Governing Law 
 The agreement contained in this letter and
any non-contractual obligations arising out of or in connection with it shall be governed by, and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts. 

  
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 Entire Agreement 
 This appointment letter represents the entire understanding, and constitutes the whole agreement, in relation to your appointment and supersedes any previous agreement between yourself and the Company with respect
thereto. 
 On a personal level, I am delighted that you have agreed to accept this appointment to the Board of the Company and I look forward to our
building a good working relationship. 
 Please acknowledge receipt and acceptance of the above terms by signing and returning the enclosed copy of
this letter. 
 Yours sincerely 
  

/s/ Sir John Parker 
 Sir John Parker 

Chairman 
 For and on behalf of National Grid plc 

 
  
 I hereby acknowledge
receipt of and accept the terms set out in this letter. 
  
 Signed .../s/ Ruth
Kelly.................................. 
 Ruth Kelly 
 Dated ......22.9.11............................... 

  
 6 of 7 

 Schedule 1 
 Guidance for Non-Executive Directors 
 (extracted from the March 2011 FRC Guidance on Board
Effectiveness) 
 A non-executive director should, on appointment, devote time to a comprehensive, formal and tailored induction which should extend
beyond the boardroom. Initiatives such as partnering a non-executive director with an executive board member may speed up the process of him or her acquiring an understanding of the main areas of business activity, especially areas involving
significant risk. The director should expect to visit, and talk with, senior and middle managers in these areas. 
 Non-executive directors should devote
time to developing and refreshing their knowledge and skills, including those of communication, to ensure that they continue to make a positive contribution to the board. Being well-informed about the company, and having a strong command of the
issues relevant to the business, will generate the respect of the other directors. 
 Non-executive directors need to make sufficient time available to
discharge their responsibilities effectively. The letter of appointment should state the minimum time that the non-executive director will be required to spend on the company’s business, and seek the individual’s confirmation that he or
she can devote that amount of time to the role, consistent with other commitments. The letter should also indicate the possibility of additional time commitment when the company is undergoing a period of particularly increased activity, such as an
acquisition or takeover, or as a result of some major difficultly with one or more of its operations. 
 Non-executive directors have a responsibility to
uphold high standards of integrity and probity. They should support the chairman and executive directors in instilling the appropriate culture, values and behaviours in the boardroom and beyond. 

Non-executive directors should insist on receiving high-quality information sufficiently in advance so that there can be thorough consideration of the issues prior
to, and informed debate and challenge at, board meetings. High-quality information is that which is appropriate for making decisions on the issue at hand – it should be accurate, clear, comprehensive, up-to-date and timely; contain a summary of
the contents of any paper; and inform the director of what is expected of him or her on that issue. 
 Non-executive directors should take into account
the views of shareholders and other stakeholders, because these views may provide different perspectives on the company and its performance. 

  
 7 of 7

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