Document:

EX-10.11

 Exhibit 10.11 
  

 
 May 12, 2015 

Stephen Cadden 
  

	Re:	Employment with TransFirst LLC 

 Dear Stephen Cadden: 

As you know, on November 12, 2014 (the “Closing Date”), Vista Equity Partners completed its acquisition of TransFirst
Inc. (“TransFirst”) pursuant to that certain Agreement and Plan of Merger, dated as of October 12, 2014, by and among TransFirst, Tyche Holdings, LLC, an affiliate of Vista Equity Partners (“Tyche Holdings”)
and Tyche Merger Sub, Inc. pursuant to which TransFirst became a direct, wholly-owned subsidiary of Tyche Holdings (the “Transaction”). We are very excited about this opportunity and value the role that you can serve on our team
going forward. This letter sets forth the terms of your employment by a subsidiary of TransFirst, TransFirst, LLC (as such company’s name may change from time to time and such company’s successors and assigns, the “Company”)
following the Transaction. 
 1. You will be the Chief Operating Officer and Senior Vice President of the Company, reporting to the
Company’s Chief Executive Officer and the Board of Directors of TransFirst (the “Board”). In this capacity, you will have the responsibilities and duties consistent with such position. 

2. Your starting base salary will be $335,000.12 per year, less deductions and withholdings required by law or authorized by you, and will be
subject to review annually for any increases or decreases (the “Base Salary”) by a compensation committee established by the Board (the “Compensation Committee”); provided, however, that any decreases shall
not be greater than 10% of your then current base salary, which decrease would only be done in conjunction with a general decrease affecting the executive management team. Your base salary will be paid by the Company in regular installments in
accordance with the Company’s general payroll practices as in effect from time to time. 
 With respect to your bonus opportunities for
each bonus period beginning on and after January 1, 2015, you will be eligible to receive a bonus of up to 100.0% of your Base Salary (the “Bonus”). The Bonus will be awarded at the sole discretion of

 
the Board or the Compensation Committee, based on the Board’s or the Compensation Committee’s determination as to your achievement of predetermined thresholds which may include
management by objectives (“MBO”s) and financial targets such as revenue, recurring revenue, gross profit and/or EBITDA targets. 

The bonus formulas, MBOs, performance milestones and all other elements of your bonus opportunities shall be established by the Board or the
Compensation Committee, in the Board’s or the Compensation Committee’s sole discretion after consultation with you, and communicated in writing to you from time to time. Any bonus earned for a fiscal year shall be paid within 30 days after
the Board has received, reviewed and approved the applicable fiscal year’s final audited financial statements. In any event, payment of any bonus that becomes due with respect to a fiscal year shall be paid in the calendar year following the
fiscal year in which such bonus was earned. 
 3. You will also be eligible to participate in regular health, dental and vision insurance
plans and other employee benefit plans established by the Company for its employees from time to time, so long as they remain generally available to the Company’s employees. 

4. Your position is currently based in Broomfield, CO and shall be based during your employment at Broomfield, CO. Your duties may involve
domestic and international travel. 
 5. You will be eligible to receive that number of options to purchase Common Stock (the “Stock
Options”) of Tyche Topco, Inc. (“Parent”), which Stock Options shall represent approximately 0.5454% of the fully-diluted capital stock of Parent at the time of issuance. Such Stock Options will be subject to the terms
(including the vesting terms) as set forth in the Tyche Topco, Inc. 2015 Stock Option Plan (the “Stock Option Plan”) and a Stock Option Agreement to which you will be a party (the “Stock Option Agreement”). The
grant of such Stock Options is subject to Parent’s Board of Directors’ approval and the execution of a Stock Option Agreement. Our intent to recommend such approval is not a promise of compensation and is not intended to create any
obligation on the part of the Company or Parent. Further details on the Stock Options and any specific grant of Stock Options to you will be provided upon approval of such grant by the Board of Directors of Parent. 

Your Stock Options, if granted, will vest as follows (it being understood that such vesting shall be subject to your continued employment by
the Company through the applicable vesting event): 
 58.3333% of the Stock Options would be subject to time-based vesting over 4 years, with
37.5% vesting upon the date that is eighteen (18) months after the Closing Date and an additional 6.25% of such Stock Options vesting at the end of each full three calendar month period thereafter (the vesting of any such unvested time-based
options would be accelerated upon a change of control of Parent); 

  
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 29.1667% of the Stock Options would vest if any equity buy-out investment fund managed or
controlled by Vista Equity Partners, and any of such funds’ respective portfolio companies (collectively, “Vista”) received cumulative cash distributions or other cash proceeds, contributions and/or net sale proceeds in respect
of the securities of Parent or its subsidiaries held by Vista or any loans provided to Parent or its subsidiaries by Vista (“Vista’s Return”) such that Vista’s Return equals or exceeds three hundred percent (300%) of
Vista’s total investment in Parent and its subsidiaries (whether in exchange for equity, indebtedness or otherwise) (calculated pursuant to the formula set forth in the Stock Option Agreement); and 

12.5000% of the Stock Options would vest if Vista’s Return equals or exceeds four hundred percent (400%) of Vista’s total
investment in Parent and its subsidiaries (whether in exchange for equity, indebtedness or otherwise) (calculated pursuant to the formula set forth in the Stock Option Agreement). 

Notwithstanding anything in the Stock Option Plan, the Stock Option Agreement or this letter to the contrary, in the event that such sale
proceeds include non-cash consideration, the value of such non-cash consideration shall be determined by the Board in its good faith discretion in order to determine if the above vesting thresholds have been met. If such thresholds have been met,
you will receive an equal proportion of your proceeds from the sale of any capital stock of the Company in such non-cash consideration, 

6. There are some formalities that you need to complete as a condition of your employment: 

- You must carefully consider and sign the Company’s standard “Confidentiality, Invention Assignment, Non-Solicit, Non-Compete and
Arbitration Agreement” (attached to this letter as Exhibit A) Because the Company and its affiliates are engaged in a continuous program of research, development, production and marketing in connection with their business, we wish
to reiterate that it is critical for the Company and its affiliates to preserve and protect its proprietary information and its rights in inventions. 

- So that the Company has proper records of inventions that may belong to you, we ask that you also complete Schedule 1 attached to
Exhibit A. 
 - You and the Company mutually agree that any disputes that may arise regarding your employment will be submitted
to binding arbitration by the American Arbitration Association. As a condition of your employment, you will need to carefully consider and voluntarily agree to the arbitration clause set forth in Section 10 of Exhibit A. 

  
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 7. We also wish to remind you that, as a condition of your employment, you are expected to abide
by the Parent’s, the Company’s, and their direct and indirect subsidiaries’ policies and procedures, which presently include the TransFirst Corporate Policies and General Employment Guidelines for TransFirst Employees and the
Drug & Alcohol Policy, which policies and procedures may be amended from time to time, at the Company’s sole discretion and employees will be notified of any amendments to such policies and procedures. 

8. Your employment with the Company is at will. The Company may terminate your employment at any time with or without notice, and for any
reason or no reason. Notwithstanding any provision to the contrary contained in Exhibit A. you shall be entitled to terminate your employment with the Company at any time and for any reason or no reason by giving notice in writing to
the Company of not less than four (4) weeks (“Notice Period”), unless otherwise agreed to in writing by you and the Company. In the event of such notice, the Company reserves the right, in its discretion, to give immediate
effect to your resignation in lieu of requiring or allowing you to continue work throughout the Notice Period. You shall continue to be an employee of the Company during the Notice Period, and thus owe to the Company the same duty of loyalty you
owed it prior to giving notice of your termination. The Company may, during the Notice Period, relieve you of all of your duties and prohibit you from entering the Company’s offices. 

9. If the Company terminates your employment without “Cause” or you voluntarily terminate your employment for a “Good
Reason”, you will be entitled to receive a severance payment equal to 12 months of your then applicable Base Salary and, at the sole discretion of the Board, a pro-rated portion of any bonus that may have been earned by you during the fiscal
year in which such termination occurs, less deductions and withholdings required by law or authorized by you (the “Severance Pay”). For purposes of this section, “Cause” and “Good Reason” have the
meaning set forth in Exhibit B attached hereto. The Company will not be required to pay the Severance Pay unless you (i) execute and deliver to the Company an agreement (“Release Agreement”) in a form satisfactory
to the Company releasing from all liability (other than the payments and benefits contemplated by this letter) the Company, each member of the Company, and any of their respective past or present officers, directors, managers, employees or agents
and you do not revoke such release during any applicable revocation period, in each case, within sixty (60) days following the date of your termination of employment and (ii) have not materially breached the provisions of Sections 2
through 8 of Exhibit A. the terms of this letter or any agreement between you and the Company or the provisions of the Release Agreement. If the Release Agreement is executed and delivered and no longer subject to revocation as provided in
the preceding sentence, then the Severance Pay shall be paid in biweekly installments consistent with the Company’s regularly scheduled payroll periods and commencing no later than the second regularly scheduled payroll period following your
termination of employment. The first payment of Severance Pay shall include payment of all amounts that otherwise would have been due prior thereto under the terms of this letter had such payments commenced immediately upon your termination of
employment, and any payments made thereafter shall continue as provided herein. 

  
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 10. You shall not make any statement that would libel, slander or disparage the Company, any
member of the Company or its affiliates or any of their respective past or present officers, directors, managers, stockholders, employees or agents. 

11. While we look forward to a long and profitable relationship, you will be an at-will employee of the Company as described in
Section 7 of this letter and Section 9 of Exhibit A. Any statements or representations to the contrary (and, indeed, any statements contradicting any provision in this letter) are, and should be regarded by you, as
ineffective. Further, your participation in any benefit program or other Company program, if any, is not to be regarded as assuring you of continuing employment for any particular period of time. 

12. It should also be understood that continued employment with the Company may be conditioned on the Company’s completion of a
satisfactory background check, The Company reserves the right to perform background checks during the term of your employment, subject to compliance with applicable laws. You will be required to execute forms authorizing such a background
check. 
 13. This letter along with its Exhibits and the documents referred to herein constitute the entire agreement and
understanding of the parties with respect to the subject matter of this letter, and supersede all prior understandings and agreements, including but not limited to severance, employment or similar agreements, whether oral or written, between or
among you and the Company or its predecessor with respect to the specific subject matter hereof. 
 14. In the event of a conflict between
the terms of this letter and the provisions of Exhibit A. the terms of this letter shall prevail. 
 15. Notwithstanding any other
provision herein, the Company shall be entitled to withhold from any amounts otherwise payable hereunder any amounts required to be withheld in respect to federal, state or local taxes. 

16. The intent of the parties is that payments and benefits under this Agreement comply with Code Section 409A and the regulations and
guidance promulgated thereunder (collectively “Code Section 409A”) and, accordingly, to the maximum extent permitted, this Agreement shall be interpreted to be in compliance therewith. In no event whatsoever shall the Company
be liable for any additional tax, interest or penalty that may be imposed on the Employee by Code Section 409A or damages for failing to comply with Code Section 409A. A termination of employment shall not be deemed to have occurred for
purposes of any provision of this Agreement providing for the payment of any amounts or benefits upon or following a termination of employment unless such termination is also a “separation from service” within the meaning of Code
Section 409A and, for purposes of any such provision of this 

  
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Agreement, references to a “termination,” “termination of employment” or like terms shall mean “separation from service.” For purposes of Code Section 409A,
your right to receive any installment payments pursuant to this Agreement shall be treated as a right to receive a series of separate and distinct payments. To the extent that reimbursements or other in-kind benefits under this Agreement constitute
“nonqualified deferred compensation” for purposes of Code Section 409A, (A) all such expenses or other reimbursements hereunder shall be made on or prior to the last day of the taxable year following the taxable year in which
such expenses were incurred by you, (B) any right to such reimbursement or in-kind benefits shall not be subject to liquidation or exchange for another benefit, and (C) no such reimbursement, expenses eligible for reimbursement, or in-kind
benefits provided in any taxable year shall in any way affect the expenses eligible for reimbursement, or in-kind benefits to be provided, in any other taxable year. Notwithstanding any other provision of this Agreement to the contrary, in no event
shall any payment under this Agreement that constitutes “nonqualified deferred compensation” for purposes of Code Section 409A be subject to offset by any other amount unless otherwise permitted by Code Section 409A. 

17. The effective date of employment under the terms of this offer is expected to be on or about May 26, 2015. If you decide to accept
the terms of this letter, and I hope you will, please signify your acceptance of these conditions of employment by signing and dating the enclosed copy of this letter and its Exhibit A and returning them to me, not later than
May 22, 2015. Should you have anything that you wish to discuss, please do not hesitate to contact me at (631) 840-6960 or jshlonsky@transfirst.com. 

  
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 By signing this letter and Exhibit A attached hereto, you represent and warrant that you have had the
opportunity to seek the advice of independent counsel before signing and have either done so, or have freely chosen not to do so, and either way, you sign this letter voluntarily. 

 

	
	Very truly yours,
	
	/s/ John Shlonsky
	John Shlonsky
	Chief Executive Officer

 have read and understood this letter and Exhibit A attached and hereby acknowledge, accept and agree to the terms
set forth therein. 
  

							
	 /s/ Stephen Cadden
	 		 	Date signed:	 	5/21/15
	Signature	 		 		 	
	Name: Stephen Cadden	 		 		 	

 LIST OF EXHIBITS 

Exhibit A: Confidentiality, Invention Assignment, Non-Solicit, Non-Compete and Arbitration Agreement 

Exhibit B: Certain Definitions 

  
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 EXHIBIT A 

Confidentiality, Invention Assignment, Non-Solicit, Non-Compete and Arbitration Agreement 

  
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 COLORADO EMPLOYEES 

CONFIDENTIALITY, INVENTION ASSIGNMENT, NON SOLICIT, NON-COMPETE AND ARBITRATION AGREEMENT 

As a condition of your employment and continued employment with TransFirst Inc. or one of its subsidiaries (as such company’s name may change from time
to time and such company’s successors and assigns, the “Company”), and in exchange for the other and valuable consideration recited in Section 1 below, you and the Company agree to the following: 

For purposes of this Agreement, references to the “Group” means Tyche Topco, Inc. and its direct and indirect subsidiaries, including
the Company. 
  
  

 

 1. CONSIDERATION FOR AGREEMENT. 

You understand that the Group is engaged in a continuous program of research, development, production and marketing in connection with its business and that
it is critical for the Group to preserve and protect its “Proprietary Information” (as defined in Section 2 below), its rights in “Inventions” (as defined in Section 4 below) and in all related intellectual property
rights. You acknowledge that, as a result of your employment with the Company and/or its predecessors, you have and/or may receive confidential information, trade secrets, and/or specialized training from the Group, each of which constitutes good
and valuable consideration in support of your obligations made under this Confidentiality, Invention Assignment, Non-Solicit, Non-Compete and Arbitration Agreement (this “Agreement”). As additional
consideration, you may also have the opportunity to develop valuable business relationships with employees, agents, suppliers, and customers of the Group and to use the Group’s resources and goodwill in the marketplace to develop those
relationships. Finally, by your signature below, you acknowledge that your continued employment with the Company (subject to Section 9), which the Company would not allow but for your execution of this Agreement, is also consideration in
support of your return promise to maintain the confidentiality of all specialized knowledge and confidential information as well as your promise to adhere to the other restrictions listed in this Agreement. 

2. PROPRIETARY INFORMATION. 
 You understand that your
employment creates a relationship of confidence and trust with respect to any information of a confidential or secret nature that may be disclosed to you or created by you that relates to the business of the Group or to the business of its
customers, licensees, suppliers or any other party with whom the Group agrees to hold information of such party in confidence (the “Proprietary Information”). 

You understand and agree that the term “Proprietary Information” includes but is not limited to information of all types contained in any medium
(paper, electronic, in your memory, or otherwise stored or recorded) now known or hereafter known, created or invented, whether oral or written and regardless of whether it is marked as confidential, proprietary or a trade secret. “Proprietary
Information” includes, without limitation, the following information and materials, whether having existed, now existing or developed or created by you or on your or the Group’s behalf during your term of employment with the Company or its
predecessor: 

	A)	All information and materials relating to the existing software products and software in the various stages of research and development, including, but not limited to, source codes, object codes, design specifications,
design notes, flow charts, graphics, graphical user interfaces, coding sheets, product plans, know-how, negative know how, test plans, business investment analysis, marketing and functional requirements, algorithms, product bugs and customer
technical support cases which relate to the software; 

  

	B)	Internal business information, procedures and policies, including, but not limited to, licensing techniques, vendor names, other vendor information, business plans, financial information, budgets, forecasts, product
margins, product costs, service and/or operation manuals and related documentation including drawings, and other such information, whether written or oral, which relates to the way the Group conducts its business; 

 

	C)	All legal rights, including but not limited to, trade secrets, pending patents, Inventions (as that term is defined in section 4 below) and other discoveries, claims, litigation and/or arbitrations involving the Group,
pending trademarks, copyrights, proposed advertising, public relations and promotional campaigns and like properties maintained in confidence; 

  

	D)	Any and all customer sales and marketing information, including but not limited to sales forecasts, marketing and sales promotion plans, product launch plans, sales call reports, competitive intelligence information,
customer information, customer lists, customer needs and buying habits, sales and marketing studies and reports, internal price list, discount matrix, customer data, customer contracts, pricing structures, customer negotiations, customer relations
materials, customer service materials, past customers, and the type, quantity and specifications of products purchased, leased or licensed by customers of the Group; 

 

	E)	Any and all confidential employee information, including, but not limited to, internal organization, lists of employees or consultants, employee compensation, phone list, and any information regarding such employees or
consultants, except such limited personnel information employees are entitled to disclose or communicate pursuant to the National Labor Relations Act or other applicable law; 

 

	F)	Any information obtained while working for the Group which gives the Group a competitive edge;

 

  
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	G)	Any other knowledge or information regarding the property, business, and affairs of the Group which the Group endeavors to keep confidential or which the Group believes to be confidential; and 

 

	H)	Any and all other trade secrets, as that term is defined under applicable laws. 

 You understand and agree to
treat and preserve Proprietary Information and materials as strictly confidential. Except as authorized by the Company’s Chief Executive Officer (but in all cases preserving confidentiality by following Company policies and obtaining
appropriate non-disclosure agreements), you further agree that, during your employment with the Company or thereafter, you will not directly or indirectly transmit or disclose Proprietary Information to any person, corporation, or other entity for
any reason or purpose whatsoever. 
 You understand and agree that the Proprietary Information is the exclusive property of the Group, and that, during your
employment, you will use and disclose Proprietary Information only for the Group’s benefit and in accordance with any restrictions placed on its use or disclosure by the Group. After termination of your employment for any reason, you will not
use in any manner or disclose any Proprietary Information, except to the extent compelled by applicable law; provided that in the event you receive notice of any effort to compel disclosure of Proprietary Information for any reason, you will
promptly and in advance of disclosure notify Company of such notice and fully cooperate with all lawful Company or Group efforts (through their counsel or otherwise) to resist or limit such disclosure. 

Proprietary Information does not include information (i) that was or becomes generally available to you on a non-confidential basis, if the source of
this information was not reasonably known to you to be bound by a duty of confidentiality, or (ii) that was or becomes generally available to the public, other than as a result of a disclosure by you, directly or indirectly or any other breach
of this Agreement. 
 3. THIRD PARTY INFORMATION. You recognize that the Group has received and in the future will receive from third parties their
confidential or proprietary information subject to a duty on the Group’s part to maintain the confidentiality of such information and to use it only for certain limited purposes. You agree that you owe the Group and such third parties, during
the term of your employment, and thereafter, a duty to hold all such confidential or proprietary information in the strictest confidence and not to disclose it to any person, firm or corporation (except as necessary in carrying out your work for the
Group consistent with the Group’s agreement with such third party) or to use it for the benefit of anyone other than for the Group or such third party (consistent with the Company’s agreement with such third party) without the express
written authorization of the Chief Executive Officer of the Company. All rights and benefits afforded to the Company under this Agreement shall apply equally to the owner of the third party information with respect to the third party information,
and such third party is an intended third party beneficiary of this Agreement, with respect to the third party information. You further agree to conform to the Company’s privacy policies, as amended from time to time. 

4. INVENTIONS.

 4.1 Prior Inventions. You have attached hereto as Schedule 1 a complete and accurate list
describing all Inventions (as defined below) which were discovered, created, invented, developed or reduced to practice by you prior to the commencement of your employment by the Company and have not been legally assigned or licensed to the Company
(collectively: “Prior Inventions”), which belong solely to you or belong to you jointly with others, which relates in any way to any of the Group’s current, proposed or reasonably anticipated businesses, products or
research or development and which are not assigned to the Group hereunder; or you have initialed Schedule 1 to indicate you have no Prior Inventions to disclose. 

If, in the course of your employment with the Company, you incorporate or cause to be incorporated into a Group product, service, process, file, system,
application or program a Prior Invention owned by you or in which you have an interest, you hereby grant the Group member a non-exclusive, royalty-free, irrevocable, perpetual, worldwide, sublicensable and assignable license to make, have made,
copy, modify, make derivative works of, use, offer to sell, sell or otherwise distribute such Prior Invention as part of or in connection with such product, process, file, system, application or program. 

4.2 Disclosure of Inventions. You will promptly disclose in confidence to the Company all Inventions that you make or conceive or first reduce
to practice or create, either alone or jointly with others, during the period of your employment, and for a period of three (3) months thereafter, whether or not in the course of your employment, and whether or not such Inventions are
patentable, copyrightable or protectable as trade secrets. For purposes of this Agreement, “Inventions” means without limitation, formulas, algorithms, processes, techniques, concepts, designs, developments, technology,
ideas, patentable and unpatentable inventions and discoveries, copyrights and works of authorship in any media now known or hereafter invented (including computer programs, source code, object code, hardware, firmware, software, mask work,
applications, files, Internet site content, databases and compilations, documentation and related items) patents, trade and service marks, logos, trade dress, corporate names and other source indicators and the good will of any business symbolized
thereby, trade secrets, know-how, confidential and proprietary information, documents, analyses, research and lists (including current and potential customer and user lists) and all applications and registrations and recordings, improvements and
licenses related to any of the foregoing, in each case other than those which do not or could not relate in any way to any of the Group’s current, proposed or reasonably anticipated businesses, products or research or development. You recognize
that Inventions or Proprietary Information relating to your activities while working for the Company, and conceived, reduced to practice, created, derived, developed, or made by you, alone or with others, within three (3) months after
termination of your employment may have been conceived, reduced to practice, created, derived, developed, or made, as applicable, in significant part while you were employed by the Company. Accordingly, you agree that such Inventions and Proprietary
Information shall be presumed to have been conceived, reduced to practice, created, derived, developed, or made, as applicable, during your employment with the Company and are to be assigned to the Company pursuant to this Agreement and applicable
law unless and until you have established the contrary by clear and convincing evidence. 

 

  

	
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 4.3 Work for Hire; Assignment of Inventions. You acknowledge and agree that any copyrightable
works prepared by you, either alone or jointly with others, within the scope of your employment are “works made for hire” under the Copyright Act and that the Company will be considered the author and owner of such copyrightable works. Any
copyrightable works the Company or a Group member specially commissions from you while you are employed with the Company shall be deemed a work made for hire under the Copyright Act and if for any reason a work cannot be so designated as a work made
for hire, you agree to and hereby assign to the Company all right, title and interest in and to said work(s) and the related copyright(s). You agree to and hereby grant the Company a non-exclusive, royalty-free, irrevocable, perpetual, worldwide,
sublicensable and assignable license to make, have made, copy, modify, make derivative works of, use, publicly perform, display or otherwise distribute any copyrightable works you create during the time you are employed with the Company that for any
reason do not qualify as a work made for hire, that were not specially commissioned by the Group, or both, but that relate in any way to the business of the Group. You agree that all Inventions that (i) are developed using equipment, supplies,
facilities, Proprietary Information, or trade secrets of the Group, (ii) result from work performed by you for the Group and/or on Company time or (iii) relate to the Group’s business or current or anticipated research and development
(the “Assigned Inventions”), will be the sole and exclusive property of the Company and you agree to and hereby irrevocably assign the Assigned Inventions to the Company. 

4.4 Assignment of Other Rights. In addition to the foregoing assignment of Assigned Inventions to the Company, you hereby irrevocably transfer
and assign to the Company: (i) all worldwide patents, patent applications, copyrights, mask works, trade secrets and other intellectual property rights in any Assigned Inventions; and (ii) any and all “Moral Rights” (as defined
below) that you may have in or with respect to any Assigned Inventions. You also hereby forever waive and agree never to assert any and all Moral Rights you may have in or with respect to any Assigned Inventions, even after termination of your work
on behalf of the Company. “Moral Rights” mean any rights to claim authorship of any Assigned Inventions, to object to or prevent the modification of any Assigned Inventions, or to withdraw from circulation or
control the publication or distribution of any Assigned Inventions, and any similar right, existing under judicial or statutory law of any country in the world, or under any treaty, regardless of whether or not such right is denominated or generally
referred to as a “moral right”. 
 4.5 Assistance. Whether during or after your employment, and without additional compensation, you
agree to do any act and/or execute any document deemed necessary or desirable by the Company in furtherance of perfecting, prosecuting, recording, maintaining, enforcing and protecting the Group’s right, title and interest in and to, any of the
Assigned Inventions. In the event that the Company is unable for any reason to secure your signature to any document required to file, prosecute, register or memorialize the ownership and/or assignment of, or to enforce, any intellectual property,
you hereby irrevocably designate and

 
appoint the Company’s duly authorized officers and agents as your agents and attorneys-in-fact to act for and on your behalf and stead to (i) execute, file, prosecute, register and/or
memorialize the assignment and/or ownership of any Assigned Invention; (ii) to execute and file any documentation required for such enforcement and (iii) do all other lawfully permitted acts to further the filing, prosecution,
registration, memorialization of assignment and/or ownership of, issuance of and enforcement of any Assigned Inventions, all with the same legal force and effect as if executed by you. 

4.6 Applicability to Past Activities. To the extent you have been engaged to provide services by the Company or its predecessor for a period of
time before the effective date of this Agreement (the “Prior Engagement Period”), you agree that if and to the extent that, during the Prior Engagement Period: (i) you received access to any information from or on behalf of the
Company that would have been Proprietary Information if you had received access to such information during the period of your employment with the Company under this Agreement; or (ii) you conceived, created, authored, invented, developed or
reduced to practice any item, including any intellectual property rights with respect thereto, that would have been an Invention if conceived, created, authored, invented, developed or reduced to practice during the period of your employment with
the Company under this Agreement; then any such information shall be deemed Proprietary Information hereunder and any such item shall be deemed an Invention hereunder, and this Agreement shall apply to such information or item as if conceived,
created, authored, invented, developed or reduced to practice under this Agreement. 
 5. NO BREACH OF PRIOR AGREEMENT. You represent that your
performance of all the terms of this Agreement and your duties as an employee of the Company will not breach any invention assignment, proprietary information, confidentiality, noncompetition, nonsolicitation, noninterference, or similar agreement
with any former employer or other party. You represent that you will not bring with you to the Company or use in the performance of your duties for the Company any documents or materials or intangibles of a former employer or third party that are
not in the public domain or have not been legally transferred or licensed to the Company. 
 6. DUTY OF LOYALTY. You understand that your employment
with the Company requires your undivided attention and effort during normal business hours. While you are employed by the Company, you will not, without the Company’s express prior written consent, (i) engage in any other business
activity, unless such activity is for passive investment purposes only, (ii) be engaged or interested, directly or indirectly, alone or with others, in any trade, business or occupation in competition with the Group, (iii) make
preparations, alone or with others, to compete with the Group in the future, or (iv) appropriate for your own benefit business opportunities pertaining to the Group’s business. The obligations imposed on you under this Section 6 are
in addition to, and do not supplant, any similar obligations you may have to the Group under the common law or by statute. 
 7. DUTY OF NON
INTERFERENCE. 
 For purposes of this Section, “solicit” means any direct or indirect communication of any kind, regardless of who initiates
it, that in any way invites, advises, encourages or requests any person to take or refrain from taking any action. 

 

  
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 7.1 Non-Solicitation of Employees/Consultants. During your employment with the Group and for a
period of one (1) year thereafter, you will not directly or indirectly hire, attempt to hire, recruit, offer employment, lure or entice away, or in any other manner persuade or otherwise solicit anyone who is then an employee or consultant of
the Group (or who was an employee or consultant of the Group within the six (6) months preceding the date of any such prohibited conduct) to resign from the Group or to apply for or accept employment with, or otherwise provide services to, you
or any third party, for your own benefit or for the benefit of any other person or entity. 
 7.2 Non-Solicitation of Suppliers/Customers.
During your employment with the Group and for a period of one (1) year thereafter, you will not directly or indirectly (i) solicit or accept from any Protected Customer any business involving the sale or provision of Restricted
Products (as defined below); (ii) request, advise or otherwise solicit any Protected Customer or supplier of the Group not to do business with the Group, or to curtail, reduce, cancel, or withdraw its business from the Group; (iii) aid in
any way any other entity in obtaining business from any Protected Customer involving the sale or provision of Restricted Products (as defined below); or (iv) otherwise interfere with any transaction, agreement, business relationship, and/or
business opportunity between the Group and any Protected Customer or supplier. “Protected Customer” means any actual or prospective customer to whom the Company or a Group member or their predecessor sold its products or
services or solicited to sell its products or services during your last two years of employment and, (a) with whom you dealt on behalf of the Company or a Group member or their predecessor; (b) whose dealings with the Company or a
Group member or their predecessor were coordinated or supervised by you; (c) about whom you obtained Proprietary Information as a result of your association with the Company or a Group member or their predecessor; (d) to whom you provided
services or (e) who received products or services the sale or provision of which resulted in compensation, commissions or earnings for you. “Restricted Products” means products or services which are of the same or
materially similar kind as the products or services (including but not limited to technical and product support, professional services, technical advice and other customer services) researched into, developed, manufactured, distributed, sold or
supplied by the Group and with which you were directly connected during your employment with the Company (including if applicable any period of employment with the Company’s predecessor), or about which you have received or developed
Proprietary Information by reason of your employment with the Company or its predecessor 
 7.3 Non-Competition. During your employment with
the Company and for a period of one (1) year thereafter (the “Restricted Period”), you will not directly or indirectly, whether as an employee, officer, director, consultant, owner, manager, advisor, investor, or
otherwise, in any location in which the Group conducts business or has customers (i) render advice or services to, or otherwise assist, any person, association, or entity who is engaged, directly or indirectly, in the Restricted Business;
(ii) hold a 2.5% or greater equity, voting or profit participation interest in any person, association, or entity who is engaged, directly or indirectly, in the Restricted Business or (iii) carry on

 
or be in any way engaged, or have business dealings with the Restricted Business. For purposes of this section, “Restricted Business” means the business of providing
services in the electronic payment processing industry or related to any product, business, activity or service in which the Company or any of its subsidiaries are engaged in during your employment. Notwithstanding the foregoing, with prior written
consent from the Company which shall not be unreasonably withheld, you may accept employment or otherwise be engaged in or involved with a competitor of the Group that has multiple lines of business provided that, during the Restricted Period, you
are employed by or provide services for a business unit of such competitor that is not engaged or otherwise involved with the Restricted Business. Nothing contained in this Section 7 shall prohibit you from owning of a passive investment
interest of not more than 2.5% in a company with publicly traded equity securities, and whether on your own behalf or on behalf of others. You agree that the Restricted Period shall be extended by a period equal to the length of any violation of
this Section 7.3. 
 7.4 Employment by Customers. For a period of one (1) year following termination of your employment for any
reason, you will not accept employment with any customer of the Group in a capacity of service that could otherwise be offered as a service by the Company for such customer without the Company’s express written permission. 

7.5 Acknowledgements of Law. You acknowledge the following provisions of Colorado law, set forth in Colorado Revised Statutes
§ 8-2-113(2): 
 Any covenant not to compete which restricts the right of any person to receive compensation for performance of
skilled or unskilled labor for any employer shall be void, but this subsection (2) shall not apply to: 
 (b) Any contract for the
protection of trade secrets; 
 (d) Executive and management personnel and officers and employees who constitute professional staff to
executive and management personnel. 
 You acknowledge that this Agreement is a contract for the protection of trade secrets within the meaning of §
8-2-113(2)(b) and is intended to protect the Proprietary Information identified above and that you are an executive or manager, or professional staff to an executive or manager, within the meaning of § 8-2-113(2)(d). 

8. OBLIGATIONS UPON TERMINATION. 
 8.1 Return of
Company Property. At the time of leaving the employ of the Company, you will deliver to the Company (and will not keep in your possession or deliver to anyone else) (i) any and all documents and materials of any nature (including
physical and electronic copies) pertaining to your work, including without limitation devices, records, data, notes, reports, proposals, lists, correspondence, specifications, drawings, blueprints, sketches, materials, equipment, other documents or
property, or reproductions of any aforementioned items and (ii) all property belonging to the Group or any third party which provided

 

  

	
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property to you in connection with your employment such as computer, laptops, personal digital assistants, cell phones, MP3 players, electronic organizers and other devices, cards, car, keys,
security devices or any other item belonging to the Group. Upon Company request, you will execute a document confirming your compliance with this provision and the terms of this Agreement. 

8.2 Notification of New Employer. Before you accept employment or enter in to any consulting or other professional or business engagement with
any other person or entity while any of Section 7 is in effect, you will provide such person or entity with written notice of the provisions of Section 7 and will deliver a copy of the notice to the Company. You hereby grant consent to
notification by the Company to your new employer about your rights and obligations under this Agreement. 
 8.3 Withholding. To the extent
allowed by law, you agree to allow Company to deduct from your final paycheck(s) any amounts due as a result of your employment, including but not limited to, any expense advances or business charges incurred by you on behalf of the Group, charges
for property damaged or not returned when requested, and any other charges incurred by you payable to the Group. You agree to execute any authorization form as may be provided by Company to effectuate this provision. 

9. AT WILL EMPLOYMENT. 
 This Agreement does not
constitute a contract of employment for any definite period of time. You acknowledge and agree that nothing in this Agreement modifies the at-will nature of your employment with Company, which permits either yourself or Company to terminate your
employment at any time and without cause. 
 10. ARBITRATION. 

10.1 In the event of any controversy or dispute between you and the Company or between you and any affiliate or an agent of Company, including but not
limited to directors, officers, managers, other employees or members of the Group, who are being sued in any capacity, as to all or any part of this Agreement, any other agreement, any dispute or controversy whatsoever pertaining to or arising out
of the relationship between you and the Company and/or the Group or the dissolution or termination of same, and/or the arbitrability thereof (collectively, “Arbitrable Disputes” as further defined below) shall, subject to
Section 11.1 herein, be resolved exclusively by binding arbitration solely between yourself and the Company and/or person or entity described above, conducted in Denver, Colorado. The arbitration shall be governed by the Federal Arbitration
Act, 9 U.S.C. Section 1 et seq, as amended, and shall be administered in accordance with the procedures set forth in the Dispute Resolution Addendum appended hereto as Schedule 2 (the “Addendum”), all of which are
incorporated into this Agreement by this reference. 
 10.2 Arbitrable Disputes shall include any and all disputes not specifically exempted from
arbitration herein, including, but not limited to, any alleged violations of federal, state or local constitutions, statutes, laws, ordinances, regulations or common law, any claims of wrongful termination, unlawful discrimination, harassment or
retaliation, including but not limited to Title VII of the 1964 Civil Rights Act, The Equal Pay Act, the Age Discrimination in Employment Act, the Americans with

 
Disabilities Act, the Fair Labor Standards Act and similar state and local statutes, any claims of breach of contract or any implied covenant of good faith and fair dealing, any claims of adverse
treatment in violation of public policy, and any disputes arising from, under or regarding this Agreement, including the formation, validity, interpretation, effect or breach of the Agreement. For avoidance of doubt, all disputes regarding the
validity of this Agreement, the validity of the arbitration provisions of this Agreement, or whether any particular claim or matter is included within the scope of the arbitration provisions of this Agreement, are Arbitrable Disputes subject to
arbitration as described herein. 
 Specifically excluded from Arbitrable Disputes are disputes or claims arising from or related to workers’
compensation and unemployment insurance, and any claims which are expressly excluded from binding arbitration by statute or public policy, or which are expressly required to be arbitrated under a different procedure. 

10.3 While you are not required to do so before serving an arbitration demand under Section (g) of the Addendum, nothing in this Agreement shall
prevent you from filing or maintaining an administrative charge or complaint with a government agency, including but not limited to, the Equal Employment Opportunity Commission, the Department of Labor and the National Labor Relations Board or any
equivalent state or local agency. For the avoidance of doubt, if you choose not to file an administrative charge or complaint before commencing an arbitration in accordance with this Section 10 and the Addendum, your arbitration demand must be
served, subject to Section 10.5, within the applicable time period for filing a charge with the relevant agency in order to be timely filed. 
 10.4
This binding arbitration procedure shall supplant and replace claims in court (except as specified herein), and you expressly waive the right to a civil court action before a jury. 

10.5 In accordance with Section (g) of the Addendum and to the extent permitted by applicable law, any arbitration relating to or arising from any
Arbitrable Dispute shall be commenced by service of an arbitration demand on or before the earlier of: (i) the expiration of the limitations period provided by applicable law; or (ii) the one-year anniversary of the accrual of the
aggrieved party’s claim. 
 10.6 All Arbitrable Disputes under this Agreement must be brought in your individual capacity, and not as a
plaintiff or class member in any purported class, representative or collective proceeding. You agree that the arbitrator is not empowered to consolidate claims of different individuals into one proceeding, or to hear an arbitration as a class
arbitration. To the extent the arbitrator determines that this class/collective action waiver is invalid, for any reason, this entire Section 10 shall be null and void but only with regard to that particular proceeding in which the arbitrator
invalidated this class/collective action waiver and this Section 10 shall remain in full force and effect with respect to any Arbitrable Disputes other than that covered by such class/collective action proceeding. 

10.7 Notwithstanding the foregoing, the waiver of the jury trial right shall survive even in the event this Section 10 is deemed null and void.

 

  

	
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 11. GENERAL 

11.1 Injunctive Relief. Notwithstanding the arbitration provisions in Section 10 or anything else to the contrary in this Agreement, you
and the Company understand and agree that the parties’ actions or potential actions concerning obligations under Sections 2, 3, 4, 6 or 7 of this Agreement may result in irreparable and continuing damage to the other party for which monetary
damages will not be sufficient, and agree that both parties will be entitled to seek, in addition to its other rights and remedies hereunder or at law and both before or while an arbitration is pending between the parties under Section 10 of
this Agreement, a temporary restraining order, preliminary injunction or similar injunctive relief from a court of competent jurisdiction in order to preserve the status quo or prevent irreparable injury pending the full and final resolution of the
dispute through arbitration, without the necessity of showing any actual damages or that monetary damages would not afford an adequate remedy, and without the necessity of posting any bond or other security. The aforementioned injunctive relief
shall be in addition to, not in lieu of, legal remedies, monetary damages or other available forms of relief through arbitration proceedings. This Section shall not be construed to limit the obligation for either party to pursue arbitration under
Section 10 with respect to any Arbitrable Disputes. 
 11.2 Severability; Modification; Partial Invalidity. Each provision of this
Agreement is severable from every other provision of this Agreement. If the scope of any restriction contained in this Agreement is too broad to permit enforcement of such restriction to its full extent, then such restriction shall be enforced to
the maximum extent permitted by law, and the parties consent and agree that such scope may be accordingly modified in any proceeding brought to enforce such restriction. If any provision of this Agreement or the application of such provision is held
unenforceable for any reason, then such provision shall be modified to the extent to render it enforceable (except as otherwise provided in Section 10.6 above), or, if held impossible to modify, then severed from this Agreement and the
remainder of this Agreement shall not be affected. 
 11.3 Waiver of Breach. The failure of Company at any time, or from time to time, to
require performance of any of your obligations under this Agreement shall not be deemed a waiver of and shall in no manner affect Company’s right to enforce any provision of this Agreement at a subsequent time. The waiver by Company of any
rights arising out of any breach shall not be construed as a waiver of any rights arising out of any subsequent breach. 
 11.4 Assignment.
This Agreement will be binding upon your heirs, executors, administrators and other legal representatives and will be for the benefit of the Group, its

 
successors, its assigns and licensees. This Agreement, and your rights and obligations hereunder, may not be assigned by you; however, the Company may freely assign its rights hereunder. 

11.5 Notice. Unless your offer letter provides otherwise, you agree to use reasonable efforts to provide Company 14 days’ notice to
terminate your employment with Company; provided, however, that this provision shall not change the at-will nature of the employment relationship between you and the Company. 

11.6 Non-Disparagement. During and after your employment with the Company, except to the extent compelled or required by law, you agree
you shall not disparage the Group, its customers and suppliers or their respective officers, directors, agents, servants, employees, attorneys, shareholders, successors or assigns or their respective products or services, in any manner (including
but not limited to, verbally or via hard copy, websites, blogs, social media forums or any other medium); provided, however, that nothing in this Section shall prevent you from: engaging in concerted activity relative to the terms and conditions of
your employment and in communications protected under the National Labor Relations Act, filing a charge or providing information to any governmental agency, or from providing information in response to a subpoena or other enforceable legal process
or as otherwise required by law. 
 11.7 Applicable Law. This Agreement shall be governed by the laws of the State of Colorado, irrespective
of its choice of law rules. 
 11.8 Entire Agreement. This Agreement along with Schedules 1 and 2 and the documents referred to herein
constitute the entire agreement and understanding of the parties with respect to the subject matter of this Agreement, and supersede all prior understandings and agreements, whether oral or written, between or among the parties hereto with respect
to the specific subject matter hereof. Notwithstanding the foregoing, this Agreement does not supplant any rights the Group may have under the common law or by statute. Headings are provided for convenience only and do not modify, broaden, define or
restrict any provision. No modification of or amendment to this Agreement, nor any waiver of any rights under this Agreement, will be effective unless in writing signed by the parties. 

11.9 Survival. Any termination of this Agreement, regardless of how such termination may occur, shall not operate to terminate Sections 2, 3, 4,
5, 7, 8, 10 and 11 which shall survive any such termination and remain valid, enforceable and in full force and effect. 

 

 
  

									
	TransFirst Inc.	 	
					
	By	 		 		 	By:	 	
		 	  
	 		 		 	  

	Name:	 	John Shlonsky	 		 	Name of Employee:
	Title:	 	Chief Executive Officer	 		 		 	
	Date:	 	May 12, 2015	 		 	Date	 	

  
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 Schedule 1 

(List of Employee’s Prior Inventions) 

             By initialing here, I represent and warrant that I have no Prior Inventions, as that
term is defined in the Agreement to which this Schedule 1 is attached. 
 OR 

             Below is a complete and accurate list of Prior Inventions, as that term is defined in
the Agreement to which this Schedule 1 is attached. 
  

			
	By:	 	  

	
	Name of Employee:
	Date:	 	

  
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 Schedule 2 

Dispute Resolution Addendum 

 

 a. For purposes of this Addendum, all capitalized terms shall have the meaning set forth in the Confidentiality,
Invention Assignment, Non Solicit, Non-Compete and Arbitration Agreement (the “Agreement”) to which this Addendum is appended. “Employee” means the individual employed by or performing services for the Company or any affiliate
who signed the Agreement. 
 b. Except in the event either party seeks injunctive relief in accordance with Section 11.1 of the Agreement, Employee and
Company agree that, prior to the service of an Arbitration Demand in accordance with paragraph h below, the parties shall negotiate in good faith for a period of thirty (30) days to resolve any Arbitrable Dispute privately, amicably and
confidentially. Such thirty (30) day period shall run from the date of the first written contact by one party of the other, specifically citing this paragraph, to discuss the potential Arbitrable Dispute. 

c. All Arbitrable Disputes shall be resolved only by final and binding arbitration conducted privately and confidentially by a single arbitrator selected as
specified in this Addendum or by private settlement.
 d. Wavier of Class Action and Collective Action Claims. Except as otherwise required by law,
both parties expressly intend and agree that: (a) class action and collective action procedures shall neither be asserted nor applied for in any arbitration conducted pursuant to this arbitration agreement; (b) each party will not assert
class or collective action claims against the other in arbitration or otherwise; and (c) the parties shall only submit their own, individual claims in arbitration and will not seek to represent the interests of any other person. The arbitrator
shall not consolidate more than one person’s claims in the arbitration, and may not otherwise preside over any form of a collective or class proceeding. 

e. The parties understand and agree that the Agreement evidences a transaction involving interstate commerce within the meaning of 9 U.S.C. § 2, and
that the Addendum shall therefore be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1, et seq. 
 f. The arbitrator, and not any
federal, state, or local court or agency, shall have exclusive authority to determine the arbitrability of disputes and to resolve any dispute relating to the interpretation, applicability, or enforceability of the Agreement and this Addendum. The
Arbitrator shall conduct and preside over such hearings as the arbitrator deems appropriate. 
 g. Shortening of Limitations Period Within Which
to File an Arbitration Demand. To the extent permitted by applicable law, any arbitration relating to or arising from any Arbitrable Dispute shall be commenced by service of an arbitration demand on or before the earlier of: (i) the
expiration of the limitations period provided by applicable law; or (ii) the one-year anniversary of the accrual of the aggrieved party’s claim (whichever applies, the “Limitations Period for Arbitrable Disputes”). If a
party timely commences an arbitration under this Addendum and the responding party has a counterclaim

 
against the claimant that would have been timely had it been asserted on the date the claimant served its arbitration demand but that thereafter was extinguished by this section g, then, this
Addendum shall not time-bar the counterclaim so long as it is asserted no later than the date specified in section h, below, for the filing of a response to the arbitration demand. Otherwise, all claims that were or could have been brought by the
aggrieved party against the other party shall be forever barred. 
 h. To commence an arbitration pursuant to this Agreement, a party shall serve a written
arbitration demand (the “Demand”) on the other party by certified mail, return receipt requested or by personal service prior to the expiration of Limitations Period for Arbitrable Disputes. The claimant shall attach a copy of the
Agreement and this Addendum to the Demand, which shall also describe the Arbitrable Dispute in sufficient detail to advise the respondent of the nature and basis of the dispute, state the date on which the dispute first arose, list the names and
addresses of every person, including without limitation current or former employees of Company or any affiliate, whom the claimant believes does or may have information relating to the dispute, including a short description of the matter(s) about
which each person is believed to have knowledge, and state with particularity the relief requested by the claimant, including a specific monetary amount, if the claimant seeks a monetary award of any kind. Within thirty days after receiving the
Demand, the respondent shall mail to the claimant a written response to the Demand (the “Response”) that may include one or more counterclaims and that shall describe in reasonable detail the respondent’s position in connection with
the dispute and any counterclaim asserted. The Response shall also, if applicable, state the date on which any counterclaim first arose, list the names and addresses of every person, including without limitation current or former employees of
Company or any affiliate, whom the respondent believes does or may have information relating to the dispute including a short description of the matter(s) about which each person is believed to have knowledge, and state with particularity the relief
requested by the respondent, including a specific monetary amount, if the respondent seeks a monetary award of any kind. Both parties acknowledge that they have an ongoing duty to supplement the list of persons that either side believes does or may
have information relating to the dispute. 
 i. Promptly after service of the Response, the parties shall confer in good faith to attempt to agree upon a
suitable arbitrator. If the parties are unable to agree upon an arbitrator, the claimant shall request from the American Arbitration Association (“AAA”) a list of nine potential arbitrators randomly selected from the AAA’s employment
arbitration panel for the area in which the hearing is required to take place or, if no employment arbitration panel exists for that area, then from the AAA’s commercial arbitration panel for that area (the “List”). The Company shall
bear the cost of obtaining the List, which the AAA shall provide simultaneously to the claimant and the respondent by fax, email, hand delivery or any other expeditious mode of delivery. The AAA shall not administer the arbitration or have any role
in the arbitration other than providing the List, unless the parties both agree otherwise in writing. No later than five business days after the List is received by the parties, or within such other time period as agreed by

 

  
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the parties in writing, they shall conduct a meeting or conference call during which they shall alternate in striking names from the List, beginning with the claimant. After each party has
stricken four names from the List, the one remaining individual shall be appointed to serve as arbitrator and shall thereafter resolve the Arbitrable Dispute in accordance with this Addendum. 

j. Notwithstanding the choice-of-law principles of any jurisdiction, the arbitrator shall be bound by and shall resolve all Arbitrable Disputes in accordance
with the substantive law of the State of Colorado or federal law as enunciated by the federal courts situated in the Tenth Circuit, whichever apply to the claim and Federal rules of evidence, including, without limitation, all relevant privileges
and the attorney work product doctrine. 
 k. All facts relating to or concerning the Arbitrable Dispute and arbitration, including without limitation the
existence of the arbitration, the nature of the claims and defenses asserted, and the outcome of the arbitration shall be confidential and shall not be disclosed by the claimant, the respondent or the arbitrator without the prior written consent of
both the claimant and the respondent, provided that a claimant may disclose such information to claimant’s spouse, legal, tax and other advisors who agree to keep such information confidential. Notwithstanding the foregoing confidentiality
obligation, the claimant and respondent may divulge information rendered confidential pursuant to this Addendum to the extent necessary to prosecute or defend the arbitration or any related judicial proceeding, and the Company may disclose such
information to its employees and agents in the ordinary course of their performance of their duties for the Company. 
 l. Before the arbitration hearing,
each party shall be entitled to take discovery depositions of three fact witnesses and, in addition, the discovery deposition of every expert witness expected to testify for the opposing party at the arbitration hearing; provided that to the extent
the arbitrator concludes that applicable law would render this subsection (l) unconscionable or otherwise unenforceable, the arbitrator shall have the authority to order additional depositions sufficient to protect the enforceability of this
subsection (l). Upon the written request of either party, the other party shall promptly produce documents relevant to the Arbitrable Dispute or reasonably likely to lead to the discovery of admissible evidence. Each party acknowledges that each has
an ongoing duty to supplement the production of documents in response to any request received from the party. The manner, timing and extent of any further discovery shall be committed to the arbitrator’s sound discretion, provided that the
arbitrator shall upon a showing of reasonable cause permit any party to take a preservation deposition of any witness for use in at any hearing in lieu of live testimony, and provided further that under no circumstances shall the arbitrator allow
more depositions or interrogatories than permitted by the presumptive limitations set forth in Fed.R.Civ.P. 30(a)(2)(A) and 33(a). The arbitrator shall levy appropriate sanctions, including an award of reasonable attorneys’ fees, against any
party that fails to cooperate in good faith in discovery permitted by this Addendum or ordered by the arbitrator. 
 m. Either party shall have the right to
subpoena witnesses and documents for the arbitration as well as documents relevant to the

 
case from third parties. The arbitrator shall have the jurisdiction to hear and rule upon pre-hearing disputes and is authorized to hold pre-hearing conferences by telephone or in person, as the
arbitrator deems advisable. The arbitrator shall have the authority to entertain a motion to dismiss, a motion for summary judgment and/or any other dispositive motion by any party and shall apply the standards governing such motions under the
Federal Rules of Civil Procedure. Either party, at its expense, may arrange and pay the cost of a court reporter to provide a stenographic record of the proceedings; provided, however, that if both parties desire a stenographic record or access to
such record, the cost of the court reporter and such record shall be shared equally. Should any party refuse or neglect to appear for, or participate in the arbitration hearing, the arbitrator shall have the authority to decide the dispute based
upon whatever evidence is presented. Either party, upon request at the close of the hearing, shall be given leave to file a post-hearing brief. The time for filing such brief shall be set by the arbitrator. 

n. The arbitrator shall have no power to modify or deviate from the provisions of this Addendum unless both claimant and respondent consent to such
modification or deviation. To the extent that any matter necessary to the efficient and timely completion of the arbitration is not governed by this Addendum, the arbitrator shall, after conferring with the parties, have the power to enter rulings
and establish standards necessary, in his or her sound discretion, to resolve the matter. 
 o. The Company shall bear the costs of the arbitrator only to
the extent required by applicable law. Except as otherwise set forth in this Addendum, each party shall pay for its own costs and attorneys’ fees incurred by such party, if any. However, if any party prevails on a statutory claim which affords
the prevailing party attorneys’ fees and costs, or if there is a written agreement providing for attorneys’ fees and costs, the arbitrator may award reasonable attorneys’ fees and costs to the prevailing party. Any dispute as to the
reasonableness of any fee or cost shall be resolved by the arbitrator. 
 p. Within thirty days after the arbitration hearing is closed or after any
dispositive motion is fully briefed, the arbitrator shall issue a written award setting forth his or her decision and the reasons therefor. The arbitrator’s award shall be final, nonappealable and binding upon the parties, subject only to the
provisions of 9 U.S.C. § 10, and may be entered as a judgment in any court of competent jurisdiction. 
 q. The parties agree that reliance upon
courts of law and equity can add significant costs and delays to the process of resolving disputes. Accordingly, they recognize that an essence of this Agreement is to provide for the submission of all Arbitrable Disputes to binding arbitration.
Therefore, if any provision of this Addendum is found to be in conflict with a mandatory provision of applicable law or is otherwise void or voidable, the parties understand and agree that each such provision shall be reformed to render it
enforceable, but only to the extent absolutely necessary to render the provision enforceable and only in view of the parties’ express desire that Arbitrable Disputes be resolved by arbitration and, to the greatest extent permitted by law, in
accordance with the principles, limitations and procedures set forth in this Addendum. 

 

  

	
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 Either party may bring an action in court to compel arbitration under this Addendum and the Agreement, and to
confirm, vacate or enforce

 
an arbitration award, and each party shall bear its own attorney fees and costs and other expenses of such action.

 

  

									
	TransFirst Inc.	 	
					
	By:	 		 		 	By:	 	
		 	  
	 		 		 	  

	Name:	 	John Shlonsky	 		 	Name of employee:
	Title:	 	Chief Executive Officer	 		 		 	
	Date:	 	May 12, 2015	 		 	Date	 	

  
 Page 10 of 10 

 EXHIBIT B 

Certain Definitions 

“Cause” means any of the following: (i) a material failure directly caused by you to perform your responsibilities or
duties to the Company under this letter or those other responsibilities or duties as reasonably and lawfully requested from time to time by the Board, after demand for performance has been given by the Board that identifies how you have not
performed your responsibilities or duties and such failure, if curable, has not been cured for a period of ten (10) days after you receive notice from the Company; (ii) your engagement in illegal conduct or in gross misconduct, in each
case which causes or the Company believes in good faith is reasonably likely to cause material harm to the Company or bring substantial discredit to the Company’s reputation; (iii) your conviction of, or plea of guilty or nolo contendere
to, a felony, a crime involving moral turpitude or any other act or omission that has caused substantial harm to the standing and reputation of the Company or that the Company in good faith believes is reasonably likely to cause material harm to the
standing and reputation of the Company; (iv) a material breach of your duty of loyalty to the Company or your material breach of the Company’s written code of conduct and business ethics or your material breach of Section 2 through 8
of the Confidentiality, Invention Assignment, Non-Solicit, Non-Compete and Arbitration Agreement, or your material breach of any other agreement between you and the Company which breach, if curable, has not been cured for a period of ten
(10) days after you receive notice from the Company of such breach; (v) dishonesty, fraud, gross negligence or repetitive negligence committed without regard to corrective direction in the course of discharge of your duties as an employee;
(vi) your personal bankruptcy or insolvency; or (vii) excessive and unreasonable absences from your duties for any reason (other than authorized leave) or leave required by law or as a result of your Disability (as defined below);
provided, however, you will not be terminated for Cause due to Disability while on authorized leave. 
 “Disability” means
your inability to perform the essential functions of your job, with or without accommodation, as a result of any mental or physical disability or incapacity for an extended period but not less than 60 business days in any consecutive 6 month period,
as determined in the sole discretion of the Company. 
 “Good Reason” means that you voluntary terminate your employment
with the Company if there should occur without your written consent: 
  

	 	(a)	a material, adverse change in your duties or responsibilities with the Company, provided that a change in title or a change in the person or office to which you report, shall not, by itself, constitute such a
material, adverse change; 

	 	(b)	a reduction in your then current base sajary by more than 10% or a reduction in your base salary by less than 10% which is not applied to similarly ranked employees; 

 

	 	(c)	a relocation of Executive’s primary work site to a location outside a thirty (30) mile radius of Executive’s current primary work site; and/or 

 

	 	(d)	the material breach by the Company of any offer letter or employment agreement between you and the Company; 

provided, however, that in each case above, you must first give the Company an opportunity to cure any of the foregoing within thirty
(30) business days following your deliveryto the Company of a written explanation specifying the basis for your belief, and expressly asserting, that you are entitled to terminate your employment for Good Reason. 

All references to the Company in these definitions shall include Parent and all of its direct and indirect subsidiaries, including the
Company, and their respective successor entities.EX-10.12

 Exhibit 10.12 

EXECUTION COPY 

OPTION CANCELLATION AGREEMENT 

THIS OPTION CANCELLATION AGREEMENT (this “Agreement”) is entered into on October 15, 2015 (the
“Effective Date”), by and between TransFirst Holdings Corp., f/k/a Tyche Topco, Inc., a Delaware corporation (the “Company”), and John Shlonsky (“Employee”). 

WHEREAS, pursuant to the Company’s 2015 Stock Option Plan (the “Plan”) and a Stock Option Agreement between the
Company and Employee (the “Option Agreement”), the Company has heretofore granted to Employee certain options to acquire Common Stock of the Company, as set forth on Exhibit A hereto; 

WHEREAS, in accordance with Section 10 of the Plan, the Company is cancelling the outstanding options to acquire Common Stock of
the Company for all participants who were previously granted options (including Employee), pursuant to a plan termination that is intended to qualify under Treasury Regulation 1.409A-3(j)(4)(ix); 

WHEREAS, neither the Company nor any of its affiliates are a party to any other plan or arrangement that constitutes “nonqualified
deferred compensation” and that would be aggregated with the Plan pursuant to Treasury Regulation 1.409A-1(c); and 
 WHEREAS,
the Company has agreed to pay Employee certain consideration in exchange for the cancellation of Employee’s outstanding options of the Company. 

NOW, THEREFORE, in consideration of the promises and mutual covenants set forth herein and for other good and valuable consideration,
the receipt and sufficiency of which are hereby acknowledged, the parties hereby agree as follows: 
 1. Definitions. 

For purposes of this Agreement, the following terms shall have the meanings provided below. 

(a) “Affiliate” of a Person means any other Person, entity, or investment fund controlling, controlled by, or
under common control with such Person and, in the case of a Person which is a partnership, any partner of such Person. 
 (b)
“Board” means the board of directors of the Company. 
 (c) “Common Stock” means the
Company’s common stock, par value $0.01 per share. 
 (d) “Competitive Activity” shall have the meaning
ascribed to such term in any written offer letter or employment or severance agreement between the Company or any of its Subsidiaries and Employee that was entered into on or after the date of adoption of the Plan, or in the absence of any such
written agreement, shall mean, during the term of Employee’s employment with the Company or any of its Subsidiaries and during the one year period immediately following Employee’s termination of employment with the Company and its
Subsidiaries, directly or indirectly, for himself or 

 
for any other Person, participating in any Competitive Business or any business in which the Company is engaged or which Employee is aware that the Company is planning to engage in as of
Employee’s termination of employment with the Company and its Subsidiaries; provided that the passive ownership by Employee of not more than two and a half percent (2.5%) of the outstanding shares of any class of capital stock of a
corporation which is publicly traded on a national securities exchange will not be deemed to be a Competitive Activity, so long as Employee has no active participation in the business of such corporation. 

(e) “Competitive Business” means any business in the geographic area set forth in the non-competition
provision in any written employment or severance agreement between the Company or any of its Subsidiaries and Employee (or, in the absence of the designation of any such geographic area in any such written agreement, any geographic area or country
where the Company or any Subsidiary of the Company generates revenues) engaged in the “Restricted Business” set forth in the non-competition provision in any written employment or severance agreement between the Company or any of its
Subsidiaries and Employee (or, in the absence of the designation of any such “Restricted Business” in any such written agreement, in the provision of services in the electronic payment processing industry or related to any product,
business, activity or service line of any person, entity or company that is in competition with any product, business, activity or service line of the Company). 

(f) “Employment Agreement” means that letter agreement dated May 12, 2015 regarding Employee’s
employment with TransFirst, LLC. 
 (g) “Investors” means Vista Equity Partners Fund V, L.P., Vista Equity
Partners Fund V-A, L.P., Vista Equity Partners Fund V-B, L.P., VEPF V FAF, L.P., Vista Equity Partners Fund V Executive, L.P. and Vista Equity Associates V, LLC and/or any transferee, affiliate or designee of the foregoing. 

(h) “IPO” means an initial public offering and sale of the Company’s Common Stock pursuant to an
effective registration statement under the Securities Act of 1933, as amended. 
 (i) “Person” means an
individual, a partnership, a corporation, a limited liability company, an association, a joint share company, a trust, a joint venture, an unincorporated organization and a governmental entity or any department, agency or political subdivision
thereof. 
 (j) “Subsidiary” means any corporation or other entity of which the securities or other
ownership interests having the voting power to elect a majority of the board of directors or other governing body are, at the time of determination, owned by the Company, directly or through one or more Subsidiaries. 

(k) “Termination Event” means the first date on which the Investors directly or indirectly own less than
twenty percent (20%) of the total number of shares of Common Stock that the Investors held as of the Effective Date. 

  
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 2. Option Cancellation. As consideration for the Cancellation Payment set forth in
Section 3, Employee acknowledges and agrees that all of Employee’s right, title and interest in and to any and all outstanding options to acquire Common Stock of the Company granted pursuant to the Plan and the Option Agreement (the
“Cancelled Options”) are hereby canceled, forfeited and surrendered to the Company effective as of the date hereof (the “Cancellation Date”). Without limiting the generality of the foregoing, effective as of the
date hereof, any and all rights of Employee, and any and all liabilities of the Company, with respect to the Cancelled Options (whether under or pursuant to the Option Plan, the Option Agreement, or otherwise) shall terminate in all respects. 

3. Consideration for Cancelled Options. Subject to the conditions set forth herein and in consideration of the Cancelled Options, the
Company shall pay Employee an aggregate cash payment equal to $4,901,046 (the “Cancellation Payment”), subject to the vesting conditions and payable as set forth in this Section 3. 

(a) On the first regularly scheduled payroll date that first follows the day immediately following the one-year anniversary of
the Cancellation Date (such payroll date, the “First Payment Date” and such date immediately following the one-year anniversary of the Cancellation Date, the “First Vesting Date”), the Company shall pay Employee:
(i) a lump-sum cash payment equal to $1,905,963 (the “Guaranteed Cancellation Payment”), and (ii) subject to Employee’s continuous employment by the Company or any of its Subsidiaries through the earlier of
(A) the closing date of the IPO or (B) the First Vesting Date, (unless, prior to the earlier of (A) or (B), Employee’s employment with the Company is terminated by Employee’s resignation for Good Reason or by the Company
without Cause, in each case as defined in the Employment Agreement (each, a “Qualifying Termination”), in which case the IPO Cancellation Payment shall be vested and become payable on the earlier of (A) or (B) as if
Employee had remained actively employed by the Company through such event, subject to Employee’s timely execution and non-revocation of the Release Agreement (as defined in the Employment Agreement) in accordance with the requirements set forth
in the Employment Agreement) an additional lump-sum cash payment equal to $952,981 (the “IPO Cancellation Payment”); provided that in the event the IPO Cancellation Payment vested in connection with Employee’s Qualifying
Termination, the Company shall pay Employee the IPO Cancellation Payment on the later of the First Payment Date or within sixty (60) days following the date of the Qualifying Termination. For the avoidance of doubt, (x) the Guaranteed
Cancellation Payment shall vest and become payable by the Company to Employee irrespective of whether Employee remains continuously employed by the Company or any of its Subsidiaries through the closing date of the IPO, and (y) the IPO
Cancellation Payment shall not vest and become payable by the Company to Employee, and Employee shall have no rights with respect thereto, if Employee does not remain continuously employed by the Company or any of its Subsidiaries through the
earlier of the closing date of the IPO or the First Payment Date, unless prior to the earlier of the closing date of the IPO or the First Payment Date, Employee’s employment was terminated due to a Qualifying Termination, and if Employee’s
employment with the Company and all of its Subsidiaries terminates for any reason other than a Qualifying Termination, or if Employee experiences a Qualifying Termination but either does not execute or executes but subsequently revokes the Release
Agreement the IPO Cancellation Payment shall be forfeited. 

  
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 (b) The Company shall pay Employee the remaining portion of the Cancellation
Payment as a series of lump-sum cash payments that shall vest and become payable as of the vesting dates indicated below, subject to Employee’s continuous employment by the Company or any of its Subsidiaries through the applicable vesting date
as set forth below (each, a “Subsequent Vesting Date”), in each case payable by no later than thirty (30) days following the applicable Subsequent Vesting Date. For the avoidance of doubt, the amount scheduled to vest and
become payable on each Subsequent Vesting Date shall not vest and become payable, and Employee shall have no rights with respect thereto, if Employee does not remain continuously employed by the Company or any of its Subsidiaries through such
Subsequent Vesting Date and if Employee terminates employment with the Company and all of its Subsidiaries for any reason or no reason prior to a Subsequent Vesting Date, the amount scheduled to vest on such Subsequent Vesting Date shall be
forfeited. If at any time prior to the last Subsequent Vesting Date, the Termination Event occurs, then any remaining unpaid Cancellation Payment Amounts shall be deemed vested and payable by the Company to Employee no sooner than the First Payment
Date and no later than thirty (30) days following the date of the Termination Event. 
  

			
	 Cancellation Payment Amount
	 	 Applicable Subsequent Vesting Date

	$1,225,262	 	November 30, 2016
	$272,280	 	February 28, 2017
	$272,280	 	May 31, 2017
	$272,280	 	August 31, 2017

 4. Termination of this Agreement. Notwithstanding anything to the contrary herein, this Agreement will
terminate automatically upon the later of (i) the payment of the amounts that become due and payable on the First Payment Date or (ii) the earlier of (A) the date that Employee is no longer an employee or other service provider of the
Company or any of its Subsidiaries or (B) the date of a Termination Event; provided that any termination of this Agreement that results from the occurrence of the First Payment Date or a Termination Event shall not affect the Company’s
obligations to make payments required hereunder in connection with such First Payment Date or Termination Event, as applicable. For the avoidance of doubt, upon the termination of this Agreement in connection with the termination of Employee’s
employment or other service relationship with the Company, Employee shall forfeit any portion of the Cancellation Payment that has not vested and become payable to Employee prior to such termination (other than the Guaranteed Cancellation Payment
and, to the extent the Employee has satisfied the applicable vesting conditions, the IPO Cancellation Payment) and Employee shall have no further rights hereunder. 

  
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 5. Employee Representation and Warranties. As a material inducement to the Company to
enter into this Agreement, Employee hereby represents and warrants to the Company that: 
 (a) Capacity, Power and
Authority. Employee possesses all requisite capacity, power and authority to enter into and carry out the transactions contemplated by this Agreement. 

(b) Authorization; No Breach. This Agreement constitutes a valid and binding obligation of Employee, enforceable against
Employee in accordance with its terms. This Agreement has been duly executed by Employee. The execution, delivery and performance of this Agreement and the fulfillment of and compliance with the terms hereof by Employee does not (i) conflict
with or result in a breach or violation of, (ii) constitute a default under (whether with or without the passage of time, the giving of notice or both), (iii) result in the creation of any lien or encumbrance upon any of Employee’s
Cancelled Options or any of Employee’s other assets pursuant to, (iv) give any third party the right to modify, terminate or accelerate, or cause any modification, termination or acceleration of, any obligation under, (v) create any
right to payment or any other right (concurrently or with the passage of time and/or upon the occurrence of one or more events or conditions), or (vi) require any authorization, consent, approval, exemption or other action by, notice to or
filing with, any governmental entity or other person or entity pursuant to any applicable law to which Employee is subject, or any agreement to which Employee is a party or by which it is bound. 

(c) Title. Employee is the record and beneficial owner of, and has good and marketable title to, all of the Cancelled
Options, free and clear of all liens and encumbrances. 
 (d) Independent Review. Employee has carefully reviewed this
Agreement and has been given the opportunity to consult with independent legal counsel and tax, financial and business advisors regarding Employee’s rights and obligations under this Agreement, and has consulted with such independent legal
counsel and/or tax, financial and business advisors regarding this Agreement (or after carefully reviewing this Agreement has freely decided not to consult with such counsel or advisors), fully understands the terms and conditions contained in this
Agreement, intends for the terms of this Agreement to be binding on and enforceable against Employee, and has entered into this Agreement voluntarily. Employee has had the opportunity to ask questions and receive answers concerning the terms and
conditions of this Agreement and has had full access to such other information concerning this Agreement as Employee has requested. 
 6.
Company Representation and Warranties. As a material inducement to Employee to enter into this Agreement, the Company hereby represents and warrants to Employee that: 

(a) Organization. The Company is duly organized, validly existing and in good standing under the laws of the state of
Delaware. 

  
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 (b) Capacity, Power and Authority. The Company possesses all requisite
capacity, power and corporate authority to enter into and carry out the transactions contemplated by this Agreement. All corporate approvals that are required have been obtained. 

(c) Authorization; No Breach. This Agreement constitutes a valid and binding obligation of the Company, enforceable
against the Company in accordance with its terms. This Agreement has been duly executed by the Company. The execution, delivery and performance of this Agreement and the fulfillment of and compliance with the terms hereof by the Company does not
(i) conflict with or result in a breach or violation of, (ii) constitute a default under (whether with or without the passage of time, the giving of notice or both), (iii) result in the creation of any lien or encumbrance upon any of
the Company’s assets pursuant to, (iv) give any third party the right to modify, terminate or accelerate, or cause any modification, termination or acceleration of, any obligation under, (v) create any right to payment or any other
right (concurrently or with the passage of time and/or upon the occurrence of one or more events or conditions), or (vi) require any authorization, consent, approval, exemption or other action by, notice to or filing with, any governmental
entity or other person or entity pursuant to any applicable law to which the Company is subject, or any agreement to which the Company is a party or by which it is bound. 

7. Cooperation With Regard to Litigation. Employee agrees to cooperate with the Company during the period of Employee’s employment
with the Company or any of its Subsidiaries or Affiliates and following the termination or expiration of Employee’s employment with the Company or any of its Subsidiaries or Affiliates for any reason whatsoever (including, without limitation,
disability, retirement, voluntary resignation or termination, or involuntary termination with or without cause) by being reasonably available to testify on behalf of the Company or any of its Subsidiaries or Affiliates, in any action, suit or
proceeding, whether civil, criminal, administrative, or investigative, and to assist the Company or any of its Subsidiaries or Affiliates in any such action, suit, or proceeding by providing information and meeting and consulting with its counsel
and representatives. Employee hereby covenants and agrees to testify truthfully in any and all such actions, suits or proceedings. Employee shall be reimbursed for any
out-of-pocket expenses reasonably incurred by Employee in the course of such cooperation. 

8. Section 409A of the Code. It is intended that this Agreement and the payments and benefits provided hereunder be exempt from or
comply with the requirements of Section 409A of the Internal Revenue Code of 1986, as amended (the “Code”), whether pursuant to Treasury Regulation 1.409A-3(j)(4)(ix), the short-term
deferral exception described in Treasury Regulation Section 1.409A-1(b)(4) or otherwise. Employee agrees and acknowledges that the Company makes no representations with respect to the application of
Section 409A of the Code and other tax consequences to any payments hereunder and, by entering into this Agreement, Employee agrees to accept the potential application of Section 409A of the Code and the other tax consequences of any
payment made hereunder. The Company may (but shall be under no obligation to) make any other changes to this Agreement it determines are necessary to comply with or be exempt from the provisions of Section 409A of the Code. 

  
 6 

 9. Restrictive Covenants. Notwithstanding anything to the contrary herein, if Employee
engages in Competitive Activity, then Employee shall only be eligible to receive twenty-five percent (25%) of the Guaranteed Cancellation Payment, and shall not be eligible to receive any other amount of the Cancellation Payment hereunder,
including, without limitation and for the avoidance of doubt, the remaining seventy-five percent (75%) of the Guaranteed Cancellation Payment and the IPO Cancellation Payment. In addition, in the event Employee engages in Competitive Activity
and any portion of the Cancellation Payment has already been paid to Employee, including, without limitation and for the avoidance of doubt, the Guaranteed Cancellation Payment and the IPO Cancellation Payment, Employee shall be required to promptly
repay such amounts to the Company, other than twenty-five percent (25%) of the Guaranteed Cancellation Payment. For the avoidance of doubt, for a Competitive Activity to result in forfeiture of the Cancellation Payment (other than the
twenty-five percent (25%) of the Guaranteed Cancellation Payment which is not subject to forfeiture hereunder), or repayment of any portion of the Cancellation Payment (other than the twenty-five percent (25%) of the Guaranteed
Cancellation Payment which is not subject to repayment hereunder), such Competitive Activity must be undertaken during Employee’s employment with the Company or during the one year period after termination thereof. 

10. Taxes; Withholding. The Company may withhold from any amounts payable to Employee under this Agreement such foreign, federal,
state, local and other taxes as may be required to be withheld pursuant to any applicable law or regulation. 
 11. Release. Employee
for and on behalf of Employee and Employee’s heirs, dependents, executors, administrators, trustees, legal representatives, agents, successors and assigns (collectively, the “Releasing Parties”) hereby irrevocably and
unconditionally releases, acquits and forever discharges the Company and its Subsidiaries and Affiliates and all of its or their past, present and/or future subsidiaries, divisions, affiliates, employee benefit plans, successors and assigns and all
of its or their past, present and/or future shareholders, officers, managers, partners, directors, employees, agents, representatives, attorneys, affiliates, predecessors, successors, assigns, as applicable, and all other persons acting by, through,
under, or in concert with any of them (collectively, the “Releasees”) from and against any and all claims, actions, causes of action, suits, damages, debts, liens, contracts, agreements, obligations, promises, liabilities, rights,
judgments, expenses (including attorney’s fees), demands and other obligations or liabilities, whatsoever, in law or in equity, whether absolute or contingent, liquidated or unliquidated, known or unknown, and whether arising under any
agreement or understanding (collectively, “Claims”) which the Releasing Parties now have, own, hold, or claim to have, own, or hold, or at any time heretofore had, owned, held, or claimed to have, own, or hold, against any of the
Releasees in connection with, or in any manner related to, the Cancelled Options, including the granting, exercise and/or cancellation of the Options (other than the right to receive the Cancellation Payment and any other claim related to the
performance of this Agreement). 

  
 7 

 12. Miscellaneous. 

(a) This Agreement is legally binding on the parties and their respective successors and assigns. It may be executed in
counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. This Agreement embodies the complete agreement and understanding between the parties with respect to the subject matter
of this Agreement and preempts any prior understandings, agreements or representations by or between the parties, written or oral, which may have related to the subject matter hereof in any way, other than the Employment Agreement, which other than
Section 5 thereof, remains in full force and effect. 
 (b) No amendment, modification, waiver, or termination of any
provision of this Agreement, nor consent to any departure therefrom by either party hereto, shall in any event be effective unless the same shall be in writing, specifically identifying this Agreement and the provision intended to be amended,
modified, waived or terminated and signed by the Company and Employee. 
 (c) None of Employee’s rights under this
Agreement may be transferred, assigned, pledged or encumbered by Employee; provided, however, that to the extent that any amounts that become payable to Employee hereunder is not yet paid at the time of Employee’s death, any such unpaid amounts
shall thereafter be paid to Employee’s surviving spouse, or if none, to Employee’s estate or personal representative, subject to the other terms and conditions of this Agreement. The Company may assign this Agreement to, and all rights
hereunder shall inure to the benefit of, any subsidiary or affiliate of the Company or any person, firm, or corporation resulting from the reorganization of the Company or succeeding to the business or assets of the Company by purchase, merger,
consolidation or otherwise. 
 (d) The Company’s obligations under this Agreement shall in every case be an unfunded and
unsecured promise. Employee’s rights as to the benefit under this Agreement shall be no greater than those of general, unsecured creditors of the Company. The Company is not required to segregate any monies from its general funds, to create any
trust or to make any special deposits with respect to its financial obligations under this Agreement. Any assets that the Company may acquire or set aside to help cover its financial obligations with respect to this Agreement are and must remain
general assets of the Company and subject to the claims of the Company’s general, unsecured creditors unless and until paid pursuant to the terms of this Agreement. The Company shall not be considered a trustee by reason of this Agreement. 

(e) The Board (or a committee thereof) will have the full power and exclusive authority, in its sole and absolute discretion,
to take all actions necessary for administration of this Agreement and to determine all matters relating to this Agreement including, without limitation, (i) to construe and interpret this Agreement, and (ii) to make all other
determinations which are necessary or desirable for the proper administration of this Agreement. Decisions of the Board shall be final and binding on all parties who have an interest in this Agreement. No director shall be liable for any action or
determination under this Agreement made in good faith. 

  
 8 

 (f) This Agreement shall be governed by, and construed and interpreted in
accordance with, the laws of the State of Delaware, without giving effect to any choice of law or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction) that would cause the application of the law of any
jurisdiction other than the State of Delaware. Each of the Company and Employee submits to the co-exclusive jurisdiction of the United States District Court and any Delaware state court sitting in Wilmington, Delaware over any suit, action or
proceeding arising out of or relating to this Agreement and waives any objection based on venue or forum non conveniens with respect to any action instituted therein. Each of the Company and Employee waives the necessity for personal service
of any and all process upon it and consents that all such service of process may be made by first class mail, return receipt requested, in each case directed to such party in accordance with the notice requirements set forth in this Plan, and
service so made will be deemed to be completed on the date of actual receipt; provided, that nothing in this Agreement will prohibit personal service in lieu of the service by mail contemplated herein. EACH OF THE PARTIES TO THIS AGREEMENT
IRREVOCABLY AND UNCONDITIONALLY WAIVES THE RIGHT TO A TRIAL BY JURY IN ANY ACTION, SUIT OR PROCEEDING ARISING OUT OF, CONNECTED WITH OR RELATING TO THIS AGREEMENT, THE MATTERS CONTEMPLATED HEREBY, OR THE ACTIONS OF THE PARTIES IN THE NEGOTIATION,
ADMINISTRATION, PERFORMANCE OR ENFORCEMENT OF THIS AGREEMENT. 
 (g) Any notice required or permitted under this Agreement
shall be in writing and shall be either delivered by facsimile (which shall be effective upon receipt of confirmation of successful transmission), personally delivered, or mailed by first class mail, return receipt requested, to Employee at the
address indicated in the Company’s records for Employee and to the Company at the facsimile number and address below indicated: 

Notices to the Company: 

TransFirst Holdings Corp. 
 c/o
Vista Equity Partners 
 401 Congress Avenue, Suite 3100 

Austin, TX 78701 
 Attention:
Brian Sheth 
 Facsimile No.: (512) 730-2453 

With copies (which shall not constitute notice to the Company) to: 

Kirkland & Ellis LLP 

555 California Street Suite 2700 

San Francisco, CA 94104 

Attention: Stuart E. Casillas, P.C. (casillas@kirkland.com) 

Facsimile No.: (415) 439-1400 

  
 9 

 and 

TransFirst Legal Department 

1393 Veterans Memorial Highway, Suite 307S 

Hauppauge, NY 11788 

Attention: General Counsel 

All notices delivered to the TransFirst Legal Department must be marked confidential and “To be opened by General Counsel only”

 (h) Employee acknowledges and agrees that Employee’s employment with the Company (or its Subsidiaries or their
respective successors) is and shall remain “at-will” and that Employee’s employment with the Company (or its Subsidiaries or their respective successors) remains subject to the terms of the Employment Agreement (other than
Section 5 thereof), and may be terminated at any time and for any reason (or no reason) by Employee or the Company or its Subsidiaries, with or without notice and/or cause. Nothing in this Agreement shall confer upon Employee any right to
continued employment with the Company (or its Subsidiaries or their respective successors) or to interfere in any way with the right of the Company (or its Subsidiaries or their respective successors) to terminate Employee’s employment at any
time. 
 [Signature page follows] 

  
 10 

 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed as of the
date first above written. 
  

			
	TRANSFIRST HOLDINGS CORP.
		
	By:	 	 /s/ Martin A. Taylor

	Name:	 	Martin A. Taylor
	Title:	 	Vice President and Treasurer
	
	JOHN SHLONSKY
	
	 /s/ John Shlonsky

  

 EXHIBIT A 
  

							
	 Optionholder
	 	 Number of Options
	 	 Date of Grant
	 	 Exercise Price

	 John Shlonsky
	 	1,988.8851	 	May 12, 2015	 	$4,490.4786

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