Document:

Participation Agreement

    Exhibit
      10.4

     

    July
      19,
      2004

    TAP
      Framework Participation Agreement

     

    Microsoft
      Corporation ("Microsoft") and you (as identified in the signature box below)
      hereby agree to the following terms for your participation in Microsoft's
      Technology Adoption Programs ("TAP") framework:

     

    1.    Overview. 

     

    1.1.    Purpose.
      The TAP
      framework centralizes administration of many programs that include intensive
      testing and evaluation of Microsoft technologies. TAP framework programs
      facilitate deployment of Microsoft technologies, generate feedback for further
      technology development, provide the basis for case studies and other valuable
      marketing materials and activities, and provide companies that take part with
      an
      opportunity to obtain a greater understanding and awareness of the architecture
      and capabilities of the technologies covered. 

     

    1.2.    Process.
      Microsoft will make available to you information about TAP framework programs.
      However, you may not be invited to join every TAP framework program. The
      Microsoft product group or other Microsoft organization that sponsors a given
      TAP framework program will determine which TAP framework participants it wishes
      to invite to take part in its program. These decisions will be based in part
      on
      the respective qualifications of TAP framework participants interested in taking
      part and the number of opportunities for taking part in a given program. A
      sponsoring group may have additional criteria and/or processes for determining
      the TAP framework participants that are best suited for its program, gathered
      by
      (for example) submitting requests for information, engaging in interviews,
      or
      reviewing preliminary expressions of interest. If you seek to take part in
      a
      particular TAP framework program, you will need to respond to the sponsoring
      group's requests for information regarding the nature and extent of your
      interest and the resources that you are prepared to commit to make your
      involvement in that program meaningful and successful, both for you and the
      sponsoring group.

     

    1.3.    Taking
      Part in Programs.
      Each
      group sponsoring a TAP framework program will determine which TAP framework
      participants it would like to invite to take part in its program. Your being
      asked whether you have an interest in a program, or to apply formally to a
      program, is not the same as being invited or accepted into that program. If
      you
      are invited to take part in a program and confirm your desire to do so, your
      association with that program will proceed according to the applicable terms.
      of
      this agreement, the program description applicable to the program, the end
      user
      license agreement ("EULA") and any supplemental license for technologies covered
      by the program (as described in section 2), and such other documentation as
      may
      apply to that program. If you are offered the opportunity to take part in a
      program, you may decide not to respond to such opportunity, in which case the
      sponsoring group will interpret that choice as your having declined the
      opportunity.

     

    1.4.    TAP
      Web Site.
      Microsoft expects to administer TAP framework programs primarily through an
      extra net website accessible through http://www.microsoft.com. This site will
      include a description of programs covered by the TAP framework. Together with
      this participation agreement, the program descriptions of the programs that
      are
      published on the TAP site and associated program documentation will govern
      the
      elements, participation, duration, and specifics of administration of each
      program.

     

    2.    Technology
      Licensing.
      Your use
      of any Microsoft technology made available under a TAP framework program will
      be
      governed by the terms and conditions of the EULA(s), including any supplemental
      license(s) that Microsoft provides for that technology. The sponsoring group
      for
      a program will endeavor to provide a copy of the relevant license(s) when it
      provides the program description, but may not be able to do so in all instances.
      If you elect not to accept the terms of the license(s) applicable to Microsoft
      technologies covered by a program in which you are taking part, you will be
      deemed to have withdrawn from that program. As an exception to the preceding
      sentence, your election not to accept a supplemental license will not be deemed
      an election to withdraw from the applicable program, but you will not have
      any
      of the rights granted under that supplemental license (and you should be aware
      that such rights are sometimes necessary for successful participation in a
      particular program). In addition, if there is any conflict between other terms
      of this agreement and a EULA or a supplemental license, the terms of the EULA
      and/or supplemental license will apply with regard to your use of the applicable
      technology.

     

    3.    Confidentiality.

     

    3.1.    Existing
      NDA.
      If you
      have an existing non-disclosure agreement with Microsoft, its terms will

     

    
      
        
        

      

      
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    govern
      Confidential Information exchanged during your participation in the TAP
      framework. We must agree to the use of the existing non-disclosure agreement
      and
      a copy of it must be attached to this agreement at the time of signing. If
      we do
      not have an existing non-disclosure agreement that we both agree should apply
      to
      your participation in the TAP framework, section 3.2 will apply.

     

    3.2.    Confidential
      Information.
      Confidential Information means nonpublic information that one of us, or one
      of
      our affiliates, designates as being confidential or which, under the
      circumstances surrounding disclosure ought to be treated as confidential. Each
      of us must refrain from disclosing any Confidential Information of the other
      for
      five years following the date of disclosure. However, that Confidential
      Information may be disclosed in accordance with a judicial or other governmental
      order, if the receiving party either: (a) gives reasonable notice of such
      disclosure to allow the other party a reasonable opportunity to seek a
      protective order or its equivalent, or (b) obtains written assurance from the
      applicable judicial or governmental entity that it will afford the Confidential
      Information the highest level of protection afforded under applicable law or
      regulation. Each of us is free to use for any purpose the residuals resulting
      from access to or work with Confidential Information, however, the receiving
      party may not disclose the Confidential Information except as expressly
      permitted pursuant to the terms of this agreement. This sub-paragraph does
      not
      grant a license to the receiving party under the disclosing party's copyrights
      or patents. The term "residuals" means information in intangible form, which
      is
      retained in memory by persons who have had access to the Confidential
      Information, including ideas, concepts, know-how, or techniques contained
      therein. The receiving party shall not have any obligation to limit or restrict
      the assignment of such persons or to pay royalties for any work resulting from
      the use of residuals. If you are a government entity subject to public records
      laws, we agree that any Microsoft technology made available to you under this
      agreement constitutes Microsoft trade secret information or similarly-designated
      information exempt from disclosure to the maximum extent permitted under public
      records law.

     

    4.    Publicity
      Opportunities.

     

    4.1.    Generally.
      A TAP
      framework program may include various publicity-related activities, as described
      in its program description. If you take part in a program that results in the
      creation of documentation of these publicity activities, the following terms
      apply:

     

    (a)    Microsoft
      may film, photograph, interview and tape record, as appropriate, your business
      operation and relevant employees, in creating the documentation. Microsoft
      may
      publish the documentation in any media, including television, film, videotapes,
      CDs, DVDs, audio recordings, print publications, keynote or presentations by
      Microsoft, the Internet and World-Wide-Web. Microsoft is not obligated to use
      the documentation.

     

    (b)    Microsoft
      owns the documentation (except for any of your names or trademarks, service
      marks, logos, or other identifying information incorporated into the
      documentation). To the extent you own rights to any part of the documentation,
      including your name or any of your trademarks, service marks, logos, or other
      identifying marks incorporated in the documentation, you grant Microsoft a
      non-exclusive, royalty-free, perpetual, worldwide license to use, distribute,
      duplicate, perform, transmit, print, display, and exhibit the documentation,
      in
      whole or part, and in any form and medium, for marketing and promotional
      purposes.

     

    (c)    Microsoft
      will have the right to review and approve your proposed use of the
      documentation, which approval will not be unreasonably withheld or delayed.
      Microsoft will provide you with a copy of all documentation prior to its first
      public release. You agree to review documentation, when provided to you, for
      factual accuracy and prevention of the release of any of your Confidential
      Information (as defined in the NDA applicable to your participation in the
      TAP
      Framework or described in section 3). You also agree that your approval of
      any
      reviews will not be unreasonably withheld, and will be completed within ten
      (10)
      business days after you receive the documentation. In the case of audiovisual
      publications containing documentation, you agree to grant or deny any requested
      approvals during taping. If Microsoft. receives your request for correction
      of
      errors and/or removal of Confidential Information within the 10-day time frame,
      Microsoft will use commercially reasonable efforts to incorporate those
      requested changes into the documentation before it is publicly
      released.

     

    (d)    For
      any
      program in which you take part that has publicity related aspects, you may
      elect
      to terminate your involvement in those aspects of the program by giving
      forty-five (45) days' prior notice to Microsoft, as outlined in section
      10.2.

     

    4.2.    Publicity
      Release Confidential Information.
      As long
      as the opportunity for review is given to you prior to any public release of
      the
      documentation by Microsoft, (a) you are solely responsible for bringing to
      Microsoft's attention any of your Confidential Information and requesting its
      removal; (b) Microsoft will not be held responsible for the release of your
      Confidential Information if you did not previously request its removal; and
      (c)
      you will indemnify 

     

    
      
        
        

      

      
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    and
      hold
      Microsoft harmless from any third party claim related to disclosure of your
      Confidential information, if you did not previously request its
      removal.

     

    5.    Termination
      or Withdrawal from a Program.
      Your
      taking part in a program is always voluntary for both you and Microsoft. Except
      as provided in section 4, you may elect to withdraw from any TAP framework
      program at any time. Similarly, Microsoft may discontinue your association
      with
      any TAP framework program at any time. If a given program ends, or if you
      withdraw from that program, or if Microsoft elects to discontinue your
      association in the program, then both parties' rights and responsibilities
      with
      respect to that program will terminate, except that Microsoft's rights with
      respect to documentation will continue as described in section 4. Any expiration
      or termination will not necessarily affect your status generally as a TAP
      framework participant, but will terminate the EULA and any supplemental
      license(s) applicable to the Microsoft technology in the affected program (such
      termination will not affect terms and conditions that are expressly identified
      in as surviving termination).

     

    6.    Termination
      of TAP Framework Participant Status.
      Except
      as provided in section 4, we may each terminate this agreement upon five (5)
      days' prior written notice to the other party, including email notice to the
      contacts/addresses listed in section 10.2. Termination of your status as a
      TAP
      framework participant will not affect your ability to remain in any TAP
      framework program in which you are taking part as of the termination date.
      Subject only to section 5, you may continue to take part in any such program
      until it is otherwise completed. In addition, if this agreement, or your
      involvement in any particular program, is terminated, sections 2 through 7
      will
      continue to apply.

     

    7.    Assignment.

     

    7.1.    Generally.
      Subject
      only to section 7.2, this agreement is binding upon and inures to the benefit
      of
      each of our respective successors and lawful assigns. Either of us may assign
      this agreement at any time to an affiliated company; otherwise, this agreement
      may not be assigned, by agreement, operation of law, or otherwise, without
      the
      prior, written approval of the other party.

     

    7.2.    Other
      Relationships.
      Some TAP
      framework programs contemplate that you will work with other companies that
      are
      not participants in the TAP framework in testing, evaluating, deploying or
      providing feedback on a Microsoft technology. If you take part in such a
      program, its program description will specify the extent to which you may assign
      your rights and responsibilities with respect to those companies for that
      particular program.

     

    8.    Program
      Limitations and Warranties.

     

    8.1.    Program
      Limitations and Our Warranties.
      Your
      effort and resulting performance are completely under your control. We do not
      guarantee your satisfaction with the program or your results. Except for loss
      and damage which cannot be limited or excluded under applicable law, (a) the
      Microsoft materials we provide you are "AS IS," and are provided without any
      other warranties of any kind and (b) WE DISCLAIM ON OUR OWN BEHALF AND ON BEHALF
      OF OUR AFFILIATES AND SUPPLIERS ALL OTHER WARRANTIES OF ANY KIND WHETHER EXPRESS
      OR IMPLIED. THIS LIMITATION INCLUDES, BUT IS NOT LIMITED TO TITLE,
      NON-INFRINGEMENT, MERCHANTABILITY, SATISFACTORY QUALITY and FITNESS FOR A
      PARTICULAR PURPOSE, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING
      OR
      USAGE OF TRADE. You must defend, indemnify and hold our affiliates and us
      harmless from any claim (including without limitation, reasonable attorney's
      fees) arising from your acts or omissions (and those of your agents) relating
      to
      your performance of this agreement. This limited warranty gives you specific
      legal rights. You may have others which vary by state/ jurisdiction. For
      purposes of this section, when we use "warranty," we include any other
      applicable terms or conditions.

     

    8.2.    Your
      Warranties.
      You
      represent that you will obtain sufficient permissions from your employees and/or
      contractors to grant the rights described in section 4.

     

    9.    Disclaimers
      and Limitations of Liability.

     

    9.1.           
      Disclaimer
      of Damages/Limitation of Remedies.
      IN THE
      ABSENCE OF FRAUD OR GROSS NEGLIGENCE, AND EXCEPT WITH REGARD TO A BREACH OF
      THE
      TERMS OF SECTION 3, NEITHER OF US WILL BE LIABLE FOR ANY INDIRECT,
      CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES ARISING OUT OF OR RELATED
      TO THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY SUPPORT SERVICES PROVIDED
      UNDER THE TAP FRAMEWORK FURTHER, THE SOLE REMEDY THAT EACH OF US MAY HAVE FOR
      ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT (INCLUDING ANY SUPPORT
      SERVICES PROVIDED UNDER THE TAP FRAMEWORK, BUT EXCLUDING CLAIMS RELATED TO
      BREACH OF A EULA OR THE TERMS OF SECTION 3) IS TO TERMINATE THIS 

     

    
      
        
        

      

      
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    AGREEMENT
      AND/OR YOUR ASSOCIATION WITH A GIVEN TAP FRAMEWORK PROGRAM. THESE TERMS APPLY
      REGARDLESS OF THE FORM OR CAUSE OF ACTION OR THE ALLEGED BASIS OF THE CLAIM.
      THIS LIMITATION OF REMEDIES OR LIABILITY IS ENFORCEABLE TO THE MAXIMUM EXTENT
      PERMITTED BY LAW. Our liability for loss or damage of any kind (including loss
      or damage caused by negligence) is reduced to the extent that you or your agents
      caused or contributed to that loss or damage.

     

    9.2.    Consumer
      Rights.
      Nothing
      in this agreement is intended to limit the rights of a consumer, as may be
      defined by applicable law. To the extent necessary, this agreement is considered
      to be modified to reflect this intention. Consumers may have the benefit of
      certain rights or remedies which may not be excluded under applicable law.
      If
      so, then to the maximum extent permitted by law, our liability is limited,
      at
      our option either to (a) resupply the services or (b) the reasonable cost to
      resupply the services.

     

    10.         
      Additional
      Terms.

     

    10.1.   Expenses;
      Duration.
      Except
      as modified or deleted by the program description for a particular program,
      we
      agree that: (a) we will each be responsible for our own expenses in connection
      with the TAP framework and any particular TAP framework program; and (b) the
      Microsoft group sponsoring a program may, at its discretion, change its duration
      or its start or end date.

     

    10.2.    Notices.
      Notices
      may be provided either by electronic mail or physical mail. We designate the
      following individual(s) to receive notices:

     

    
      	
                      You:

            	 	
                      Microsoft:

            
	
              Name:       
                

            	Phil Kaplan	 	Name:  	TAP
              Director 
	Email:        
              	philk@vitalstream.com	 	Email:   	tapagree@microsift.com
	Fax:                    
              	949-727-9660	 	Fax:   	425-708-1883
	Telephone:        	949-743-2000	 	Telephone:  	425-882-8080
	
              Address:           
                

            	
              One Jenner, Suite 100 

              Irvine,
                CA 92611

            	 	Address: 	
              One
                Microsoft Way 

              Redmond,
                WA 98052

            
	 	 	 	 	 
	Name:   	Art Sida	 	Name:    	LCA
	Email:                	asida@vitalstream.com	 	Email:  	N/A
	Fax:                   
              	949-727-9660	 	Fax:   	425-706-7329
	Telephone:      
              	949-743-2000	 	Telephone:  	425-882-8080
	
              Address:         
                

            	
              One Jenner, Suite 100   

              Irvine,
                CA 92611

            	 	Address:  	
              One Microsoft Way  

              Redmond, WA 98052

            

    

     

     

    We
      may
      each specify substitutions of the foregoing individuals by giving written notice
      in accordance with this section.

     

    10.3.    Government
      Participation.
      If you
      are a government (including any specific agency or other entity of a
      government), you agree that any technology or services provided in any
      particular program are for your sole use and benefit of the government and
      are
      not provided to or for any individual government employee. As there may be
      legal
      restrictions on your ability to provide or participate in publicity activities
      or related program requirements, we agree to negotiate in good faith an
      amendment to conform specific program requirements related to publicity to
      your
      legal requirements.

     

    10.4.    Order
      of Precedence.
      With any
      inconsistency between these terms and conditions and the TAP web site, the
      TAP
      web site will prevail over this agreement. When the TAP web site changes, we
      will give you notice 30 days before the change(s) takes effect. You agree either
      (a) to be bound by those changes or (b) to terminate your participation in
      the
      TAP framework. To enable flexibility in individual programs, if a program
      description includes terms that supplement or conflict with the terms in this
      framework agreement or the TAP web site, the terms of the program description
      will control with respect to that particular program.

     

    10.5.    Non-Microsoft
      Technology.
      Nothing
      in this agreement restricts you from supporting, promoting, distributing, or
      using non-Microsoft technology.

     

    
      
        
        

      

      
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    10.6.    Language.
      We offer
      this agreement in several languages. The language version of the agreement
      you
      accept will control. If you are in Canada, it is the express wish of the parties
      that this agreement, and any associated program documentation, be written and
      signed in English. C'est la volonté expresse des parties que la présente
      convention ainsi que les documents qui s'y rattachent soient rédigés en
      anglais.

     

    10.7.    Services.
      Microsoft Consulting Services and/or Premier Support Services may be provided
      to
      you under a specific program. These services will be provided to you according
      to the terms and conditions of the Microsoft Master Services Agreement or
      Microsoft Business Agreement and applicable Statement of Services or under
      the
      terms and conditions governing PSS support incidents. You may use an existing
      MSA or MBA to receive MCS or Premier Support. If you are providing services
      to
      your customer under a TAP program, the services you provide must be in
      accordance with the program documentation.

     

    10.8.    Microsoft
      Corporation and Affiliates -
      Third Party Beneficiaries. You
      acknowledge and agree that certain sections of this agreement are for the
      express benefit of Microsoft Corporation and its affiliates. As a result,
      Microsoft and its affiliates are entitled to require your due performance of
      each such provision. This agreement is being entered into by us not only in
      our
      own right but also as agent and trustee for each of our affiliates. Subject
      to
      the foregoing, this agreement does not create any enforceable rights by anyone
      other than the parties to this agreement.

     

    10.9.    Taxes.
      If goods
      and services, value-added, use or sales tax are payable by us on any supplies
      made under this agreement, an amount on account of these taxes will be payable
      by you as invoiced to you.

     

    11.         
      Law.

     

    11.1.    Applicable
      Law; Attorneys' Fees.
      Applicable law, jurisdiction and venue for this agreement are identified in
      this
      section 11. This choice of jurisdiction and venue does not prevent either party
      from seeking injunctive relief with respect to a violation of intellectual
      property rights, confidentiality obligations or enforcement or recognition
      of
      any award or order in any appropriate jurisdiction. If either party commences
      litigation in connection with this agreement, the prevailing party will be
      entitled to recover its reasonable attorneys' fees, costs and other
      expenses.

     

    11.2    Generally.
      Except
      as provided in section 11.3 below, this agreement is governed by the laws of
      the
      State of Washington. The parties consent to exclusive jurisdiction and venue
      in
      the courts sitting in King County, Washington. You waive all defenses of lack
      of
      personal jurisdiction and forum non conveniens.

     

    11.3.    Other
      Terms.
      If your
      principal place of business is in one of the countries or regions listed below,
      or if you are a government entity, the corresponding provision applies, which
      supersedes section 11.2 to the extent that it is inconsistent:

     

                                         
      (a)    If
      your
      principal place of business is in Australia
      and its external territories, Malaysia, New Zealand, and
      Singapore,
      the
      following applies:

     

    The
      jurisdiction of the courts of King County, Washington is
      non-exclusive.

     

                                          (b)    If
      your
      principal place of business is in Japan,
      the
      following applies:

     

    Our
      agreement shall be construed and controlled by the laws of Japan, and you
      consent to exclusive original jurisdiction and venue in the Tokyo District
      Court. In any action to enforce any right or remedy under this agreement or
      to
      interpret any provision of this agreement, the prevailing party shall be
      entitled to recover its reasonable attorneys' fees, costs and other
      expenses.

     

                                        
      (c)    If
      your
      principal place of business is in Afghanistan,
      Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain,
      Belarus, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bouvet Island,
      Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad,
      Comoros, Congo, Cote d'ivoire, Croatia, Cyprus, Czech Republic, Democratic
      Republic of Sao Tome and Principe, Denmark, Djibouti, Egypt, Estonia, Ethiopia,
      Faeroe Islands, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana,
      Gibraltar, Greece, Greenland, Guadeloupe, Guinea-Bissau, Hungary, Iceland,
      Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kossovo, Kuwait, Kyrgyzstan,
      Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
      Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Moldova,
      Monaco, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, Niger,
      Nigeria, Norway, Oman, Pakistan, Poland, Portugal, Qatar, Republic of Cape
      Verde, Republic of Equatorial Guinea, Republic of Guinea, Republic of Senegal,
      Reunion, Romania, Russian Federation, Rwandese Republic, Saint Helena, San
      Marino, Saudi Arabia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia,
      Spain, Svalbard and Jan Mayen, Swaziland, 

     

    
      
        
        

      

      
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    Sweden,
      Switzerland, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda,
      Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vatican City State,
      Yemen, Zaire, Zambia, Zimbabwe,
      the
      following applies:

     

    Our
      agreement is governed by and construed in accordance with the laws of Ireland
      and you consent to the jurisdiction of and venue in the Irish courts in all
      disputes arising out of or relating to this agreement.

     

    (d)    If
      your
      principal place of business is in the People's
      Republic of China
      (for the
      purpose of this agreement, the People's Republic of China does not include
      Hong
      Kong SAR or Taiwan), the following applies:

     

    Our
      agreement shall be construed and controlled by the laws of the People’s Republic
      of China, and you consent to submit any dispute arising out of or in relation
      to
      the agreement and the Addendum to the binding arbitration at the China
      International Economic and Trade Arbitration Commission in Beijing (CEITAC)
      in
      accordance with its rules in effect from time to time.

     

    (e)    If
      your
      principal place of business is in India,
      Indonesia, or Thailand,
      the
      following applies:

     

    Any
      dispute arising out of or in connection with this agreement, including any
      question regarding its existence, validity or termination, shall be referred
      to
      and finally resolved by arbitration in Singapore in accordance with the
      Arbitration Rules of the Singapore International Arbitration Centre ("SIAC"),
      which rules are deemed to be incorporated by reference into this section. The
      Tribunal shall consist of one arbitrator to be appointed by the Chairman of
      SIAC. The language of the arbitration shall be English. The decision of the
      arbitrator shall be final, binding and incontestable and may be used as a basis
      for judgment thereon in India, Indonesia, or Thailand (as appropriate), or
      elsewhere. The agreement shall be governed by the laws of the State of
      Washington, USA.

     

    (f)    If
      your
      principal place of business is in Columbia,
      Philippines, Uruguay, or Vietnam,
      the
      following applies:

     

    All
      disputes, claims or proceedings between the parties relating to the validity,
      construction or performance of this agreement shall be settled by arbitration
      in
      accordance with UNCITRAL Arbitration Rules as at present in force. This
      appointing authority shall be the International Chamber of Commerce (“ICC”)
      acting in accordance with the rules adopted by the ICC for this purpose and
      the
      place of arbitration will be Seattle, Washington, U.S.A. There shall only be
      one
      arbitrator. The award shall be final and binding on the parties. The parties
      hereto irrevocably agree to submit all matters and disputes arising in
      connection with this agreement to arbitration in Washington.

     

    (g)    If
      your
      principal place of business is in Republic
      of Korea,
      the
      following applies:

     

    Our
      agreement shall be construed and controlled by the laws of Republic of Korea,
      and you consent to exclusive original jurisdiction and venue in the Seoul
      District Court. In any action to enforce any right or remedy under this
      agreement or to interpret any provision of this agreement, the prevailing party
      shall be entitled to recover its reasonable attorneys' fees, costs and other
      expenses.

     

    (h)    If
      your
      principal place of business is in Taiwan,
      the
      following applies:

     

    The
      terms
      of this agreement shall be governed by and construed in accordance with the
      laws
      of Taiwan. The parties hereby designate the Taipei District Court as the court
      of first instance having jurisdiction over any disputes arising out of or in
      connection with this agreement.

     

    (i)    If
      you
      are a government entity, this agreement will be governed by your
      laws.

     

    12.    Entire
      Agreement.
      This
      agreement constitutes the entire agreement (including the program Web site)
      between us with respect to your participation in the TAP framework. This
      agreement may not be modified except by a written document dated subsequent
      to
      the date of this agreement and signed on behalf of you and Microsoft by our
      respective duly authorized representatives. This agreement supersedes any prior
      agreements and representations between the parties in relation to the subject
      matter. Upon entering into this agreement, each party does not rely, and has
      not
      relied, upon any representation (whether negligent or innocent), statement
      or
      warranty made or agreed to by any person except those expressly set out in
      this
      agreement. This clause shall not apply to any statement representation or
      warranty made fraudulently. You warrant that you will rely on your own skill
      and
      judgment or that of your advisers to determine whether to sign this agreement,
      participate in a TAP program, or acquire Microsoft technology.

     

    
      
        
        

      

      
        6

        
          

        

      

      
        
        

      

    

     

    To
      acknowledge and confirm your acceptance and agreement to the terms set forth
      above, please sign two copies in the space provided below and return them to
      your Microsoft TAP program manager.

     

    
      	Microsoft
              Corporation	VitalStream
	 	 
	By: /s/ Chris Burroughs	By: /s/ Phil Kaplan
	 	 
	Name: Chris Burroughs	Name: Phil Kaplan
	 	 
	Title: Product Unit Manager	Title: Chief Operating Officer
	 	 
	Date: August 24, 2004	Date: August 6,
              2004

    

     

     

     

    7Provide License Agreement

     

    Exhibit
      10.5

     

    Microsoft
      Services Provider License Agreement

    
       

      
        	
                Microsoft Certified Partner Number

                (Services Provider to complete)

              	
                

              	 	
                Agreement Number

                (Microsoft to complete)

              		 
	 	
                (waiver
                  attached)

              	 	 	 	 

      

      
This
        Microsoft Services Provider License Agreement ("Agreement") is between the
        entities identified below. You must be a Microsoft Certified Partner in order
        to
        enter into this Agreement. Please provide your Microsoft Certified Partner
        number above.

    

    

    This
      Agreement and attached documents must be sent to Microsoft (as specified below)
      for processing and approval. If the Agreement is approved, Microsoft will sign
      the Agreement and send you a fully executed original. The Effective Date of
      this
      Agreement will be the date Microsoft signs the Agreement after execution by
      you
      as specified below. Each party agrees to notify the other in accordance with
      Section 16(d) if the information below changes during the Term.

    

    This
      Agreement consists of this cover page, the contact information, the enclosed
      Terms and Conditions (including the Exhibits), the SPUR, the Price List, and
      any
      addenda, amendments and/or Affiliate Agreements entered into under this
      Agreement. These documents form the entire agreement between you and Microsoft
      and supersede all prior and contemporaneous communications, agreements or
      contracts, whether oral or written, concerning the subject matter hereof. By
      signing this Agreement, you acknowledge that you have access to the Internet
      and
      have the capability to send and receive electronic mail ("e-mail").

    

    
      	
              Company

            	
              Contracting
                Microsoft affiliate

            
	
              Name
                of Entity

               

              VitalStream,
                Inc.

            	
               

              Microsoft
                Licensing, GP

            
	
              Signature

               

              /s/
                David R. Williams 

            	
              Signature

               

              /s/
                Patrick Morgan 

            
	
              Printed
                Name

               

              David
                R. Williams

            	
              Printed
                Name

               

              Patrick
                Morgan

            
	
              Printed
                Title

              Vice
                President, Operations

            	
              Printed
                Title

              Contract
                Admin.

            
	
              Signature
                Date

              1/9/04

            	
              Signature
                Date

              (date
                Microsoft affiliate countersigns)    1/20/04

            
	 	
              Effective
                Date

              (may
                be different than our signature date)  2/1/04

            

    

    

    
      	Notices to
              Microsoft
              should be sent to:	
              Copies
                should be sent to:

            
	
               

              Microsoft
                Licensing, GP

              6100
                Neil Road, Suite 210

              Reno,
                Nevada USA 89511-1137

              Dept.
                551, Volume Licensing

            	
               

              Microsoft

              Law
                and Corporate Affairs

              One
                Microsoft Way

              Redmond,
                WA 98052 USA 

              Volume
                Licensing Group

              (425)
                936-7329 fax

            

    

     

    
 

    
      
        
          1
            of
            22

        

      

      
        
        

        
          

        

      

      
        
        

      

    

    

    Company
      Contact Information

     

    
      	
              
                
                  Company

                

              

            
	
              Name
                of Entity  

               

              VitalStream,
                Inc.

            	
              Contact Name (This person handles access to online
                information and

              Receives notices, unless a different contact
                is provided
                below.)

               

              /s/ Dave Williams

            
	
              Street
                Address (physical address only)

               

              
                One
                  Jenner, #100

              

            	
              Contact Email Address (required for online
                access)

               

              dwilliams@vitalstream.com

            
	
              City
                and Steve/Province

               

              
                Irvine,
                  CA 

              

            	
              Phone

               

              
                 

                944-743-2030

              

            
	
              Country
                and Postal Code

               

              USA 
                92618

            	
              Fax

               

               

              949-727-9660

            
	
              Microsoft
                Account Manager Name

               

              Ken
                Fiore

            	
              Microsoft Account Manager Email Address

               

               

              kenfi@microsoft.com

            

    

     

    
      	
              
                
                  If
                    online access and notices should be provided to someone or some
                    place
                    other than above, complete this section:

                

              

            
	
              Name
                of Entity  

               

               

            	
              Contact Name

               

               

            
	
              Street
                Address (physical address only)

               

              
                 

              

            	
              Contact Email Address (required for online
                access)

               

               

            
	
              City

               

              
                 

              

            	
              Phone

               

               

              
                 

              

            
	
              Country 

               

               

            	
              Fax

               

               

               

            
	
              Microsoft
                Account Manager Name

               

               

            	
              Microsoft Account Manager Email Address

               

               

               

            

    

     

    
      	
              
                
                  
                    Enter
                      the billing information that we should use to invoice
                      you.

                  

                

              

            
	
              Name
                of Entity  

               

              VitalStream,
                Inc.

            	
              Contact Name

               

              /s/ Sue Dryden

            
	
              Street
                Address (physical address only)

               

              
                One
                  Jenner, #100

              

            	
              Accounts Payable Contact Email Address

               

              sdryden@vitalstream.com

            
	
              City
                and Steve/Province

               

              
                Irvine,
                  CA 

              

            	
              Accounts Payable Phone

               

              
                 

                949-743-2031

              

            
	
              Country
                and Postal Code

               

              USA 
                92618

            	
              Accounts Payable Fax

               

               

              949-727-9660

            
	
               

               

            	
              Tax-Exempt Status (To be completed by U.S. company's
                only)

               

              o
Check
                if tax
                exempt and attach tax-exempt certificate or other documentation
                to support your tax-exempt status. If we do not receive your
                certificate or documentation, tax will be
                applied.

            

    

     

     

    
      
        
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    TERMS
      AND CONDITIONS

    

    1.  
      Scope of Agreement.

    

    This
      Agreement sets forth the terms upon which you may license Microsoft Software
      Products on a nonperpetual basis in order to provide Software Services to your
      Customers. This Agreement is not intended to, and does not, modify or restrict
      your use of Microsoft software products that you license solely for internal
      use
      under other license agreements with Microsoft (e.g., Open, Select or Enterprise
      license agreements).

    

    2.  
      Definitions.

    

    In
      this
      Agreement, “you” means the legal entity that has entered into this Agreement
      with Microsoft, including any Affiliates to whom you have granted rights under
      this Agreement; and "Microsoft" means the Microsoft company which has signed
      this Agreement and its Affiliates. Microsoft and you may each be referred to
      individually as a "party" or collectively as the "parties” in this Agreement. In
      addition, the following terms are defined:

    

    "Affiliate"
      means a
      legal entity that (a) owns and controls a party, directly or indirectly, or
      (b)
      is owned and controlled, directly or indirectly, by a party, or (c) is directly
      or indirectly under common ownership and control with a party.

    

    "Affiliate
      Agreement"
      means
      the agreement contained in Exhibit A to this Agreement.

    

    "Client
      Software"
      means
      software that is installed on a Device, which allows the Device to access or
      use
      the services or functionality provided by Server Software.

    

    "Confidential
      Information"
      means
      these Terms and Conditions as negotiated between the parties, the Price List,
      all addenda, amendments and/or Affiliate Agreements entered into under this
      Agreement, and any items of information provided by a party that the other
      party
      is required to treat as confidential under the terms of this Agreement.
      Confidential Information does not include information which: (a) the recipient
      developed independently; (b) the recipient rightfully knew before receiving
      it
      under this Agreement; or (c) is or subsequently becomes publicly available
      or is
      received from another source, in both cases other than by a breach of an
      obligation of confidentiality.

    

    "Customer"
      means
      an individual or legal entity that obtains Software Services from you, either
      directly from you or indirectly through a Reseller.

    

    "Customer
      Agreement"
      means
      the contract between you and a Customer under which you provide Software
      Services to such Customer; or, in the case of a Reseller, the contract between
      the Reseller and the Customer under which the Reseller provides Software
      Services obtained from you to such Customer.

    

    "Customer
      License Terms"
      means
      the license terms contained in Exhibit B to this Agreement.

    

    "Device"
      means a
      computer, workstation, terminal, handheld PC, pager, telephone, personal digital
      assistant, "smart phone," or other electronic device.

    

    "Media"
      means a
      CD, diskette or other tangible storage media containing one or more of the
      Software Products.

    

    "Microsoft
      Certified Partner"
      means
      an individual or other legal entity that participates in the Microsoft Certified
      Partner Program by entering into a Microsoft Certified Partner
      Agreement.

    
 

    
      
        
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    "Microsoft
      Designated Web Site"
      means
      one or more Microsoft Internet sites that support Microsoft's licensing
      business. Microsoft will provide you with the Internet addresses (URLs), user
      IDs and passwords for each applicable Microsoft Designated Web Site. You will
      treat as Confidential Information any user IDs and passwords provided to you
      under this Agreement.

    

    "MOET"
      means
      the Microsoft Order Entry Tool. MOET is an online tool that enables Monthly
      Use
      Reports to be submitted electronically to Microsoft. MOET is accessed through
      a
      Microsoft Designated Web Site that Microsoft will identify to you.

    

    "Monthly
      Use Report"
      means
      the software use report that you must submit each month via MOET or other
      electronic format specified by Microsoft.

    

    "OEM"
      means
      an original equipment manufacturer that pre-installs Microsoft operating system
      Software Products on a computer system purchased by you.

    

    "PL"
      means a
      processor license, as further described in the SPUR.

    

    "Price
      List"
      means
      the Microsoft document containing the per-month unit prices for each of the
      Software Products that may be licensed under this Agreement. The Price List
      is
      published periodically on a Microsoft Designated Web Site that Microsoft will
      identify to you.

    

    "Redistribution
      Software"
      means
      software that may be installed on a Device and which may be used, modified,
      reproduced and/or redistributed by a Customer without separate payment to
      Microsoft, such as "sample," "redistributable," and/or software development
      ("SDK") software code and tools.

    

    "Related
      Printed Materials"
      means
      the copyrighted Microsoft guides, manuals or other printed materials describing
      or explaining any of the Software Products.

    

    "Reseller"
      means a
      legal entity to which you grant rights under Section 3(g) to redistribute,
      to
      its Customers, Software Services provided by you.

    

    "SAL"
      means a
      subscriber access license, as further described in the SPUR.

    

    "Server"
      means a
      shared computer in a network, which computer provides resources, services,
      or
      information to other computers or hardware devices in the network.

    

    "Server
      Software"
      means
      software that is installed on, and provides services or functionality on, a
      Server.

    

    "Services
      Provider"
      means a
      business entity that uses one or more Software Products licensed under this
      Agreement to provide Software Services.

    

    "Services
      Provider Use Rights"
      or
      "SPUR"
      means
      the Microsoft document containing the use rights specific to each version of
      the
      Software Products that may be licensed under this Agreement.

    

    "Software
      Products"
      means
      the Microsoft software products identified in the Price List and the SPUR that
      you may license under this Agreement to provide Software Services to Customers.
      A Software Product includes Server Software and may also include Client Software
      and/or Redistribution Software, depending on the product. The term Software
      Products also includes any fix that Microsoft releases generally (such as
      commercial product service paks) provided to you under this Agreement that
      updates, fixes, patches or supplements the original Software
      Products.

     

     

    
      
        
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    "Software
      Services"
      means
      services that make available, display, run, access, or otherwise interact with
      the functionality of the Software Products, which you provide to Users from
      one
      or more data centers through the Internet or a private network on a rental,
      subscription or services fee basis. Software Services excludes any services
      that
      involve installation of any Software Product directly on any Device such that
      a
      Customer could interact with the Software Product even if that Device were
      not
      connected to the Internet or a private network.

    

    "Term"
      means
      the term of this Agreement, which is defined in Section 10(a), including any
      extension for particular Customer Agreements as described in Section
      10(b).

    

    "User"
      means
      an individual who is authorized by you or your Reseller to access and/or use
      a
      Software Product in the form of Software Services.

    

    "Zero
      Use"
      means
      you, your Affiliates (if any) and Resellers (if any) did not use any of the
      Software Products to provide Software Services during the previous calendar
      month.

    

    3.  
      Use of the Software Products.

     

    
      	
              (a)  
                

            	
              Use
                and Ownership. Subject to these Terms and Conditions (including but
                not
                limited to paragraphs (b) through (o) below) and the use rights contained
                in the SPUR, Microsoft grants you a non-perpetual, non-exclusive,
                terminable, non-transferable, worldwide and limited right during
                the Term
                to copy, install, access, display, run, distribute, make available
                or
                otherwise interact with the functionality of the Software Products
                in
                order to provide Software Services. This Agreement does not transfer
                any
                ownership rights in any Software Product and Microsoft reserves all
                rights
                not expressly granted. This license will automatically terminate
                upon
                expiration or termination of this
                Agreement.

            

    

     

    
      	(b)  
              	
              Restrictions
                on Use.
                You may not:

            

    

    
      	
            	(1)	
              Rent,
                lease, encumber, pledge, lend, copy, make available or distribute
                the
                Software Products to any third party, except as expressly permitted
                by
                this Agreement;

            

    

    
      	
            	(2)	
              Separate
                the components of a Software Product made up of multiple components
                by
                installing them on different Servers, or by upgrading or downgrading
                them
                at different times, except as expressly permitted in the
                SPUR;

            

    

    
      	
            	(3)	
              Remove,
                modify or obscure any copyright, trademark or other proprietary rights
                notices that appear on the Software Products or that appear during
                use of
                the Software Products;

            

    

    
      	
            	(4)	
              Reverse
                engineer, decompile, or disassemble the Software Products, except
                and only
                to the extent that such activity is expressly permitted by applicable
                law
                notwithstanding this limitation;
                and

            

    

    
      	
            	(5)	
              Provide
                Software Services to the U.S. Government under any agreement resulting
                from a solicitation issued prior to December 1,
                1995.

            

    

    

    
      	(c)  
              	
              Obtaining
                Software Product Media and Related Printed Materials.
                You may order Media containing the Software Products directly from
                Microsoft. You may also obtain Microsoft operating system Software
                Products from an OEM that has preinstalled such software on a computer
                system purchased by you. If necessary or appropriate, Microsoft will
                provide you with specific and unique product activation / copy protection
                bypass codes in order to permit installation, re-installation and
                copying
                of the Software Products; and you will treat as Confidential Information
                any product activation / copy protection bypass codes that are provided
                to
                you. Microsoft will invoice you for all orders. Microsoft may request
                additional information and verification from you before fulfilling
                any
                orders for Media and Related Printed Materials. Contact information
                for
                Microsoft will be provided at the time this Agreement is signed by
                Microsoft and may be updated by Microsoft from time-to-time. Microsoft
                may
                change the process for ordering Media and Related Printed Materials
                upon
                thirty (30) days prior written
                notice.

            

    

     

     

    
      
        
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      	(d)  
              	
              Applicability
                of License Terms Contained in End-User license
                Agreement.
                If you obtain Software Products from Microsoft, the terms of this
                Agreement permanently and irrevocably supersede the terms of any
                end user
                license agreement (“EULA”) which may be presented in electronic form
                during installation of the Software Products. If you obtain any Microsoft
                operating system Software Product from an OEM, unless the SPUR
                specifically states otherwise, the terms of this Agreement will supersede
                the use terms (but not warranty terms) of any EULA that accompanies
                such
                Software Product or which may be presented in electronic form during
                installation of such Software Product, but only when such Software
                Product
                is used by you to provide Software Services under this Agreement.
                If any
                additional software (such as patches or fixes) is provided to you
                with the
                Software Products, and such additional software comes with a separate
                EULA, then such software is licensed to you under the terms of the
                EULA
                and not under this Agreement.

            

    

    

    
      	(e)  
              	
              Internal
                Use.
                You may use Software Products licensed under this Agreement for your
                internal use, so long as: (1) you report such use in your Monthly
                Use
                Report and pay for such use pursuant to Section 6; and (2) such use
                is
                less than fifty percent (50%) of the total use of such Software Products
                by all of your Customers (calculated on a product-by-product basis)
                each
                month.

            

    

    

    
      	(f)   
              	
              Copying
                and Distribution of Software Products and Related Printed
                Materials.
                For purposes of installation and back-up only, you may make one (1)
                copy
                of the Media containing the Software Products for each of your data
                centers. You must include on the backup copies all copyright, trademark
                and proprietary notices contained in or on the Software Products.
                You may
                not distribute any Media containing Server Software to any Customer
                or to
                any other third party except Outsourcing Companies and Affiliates.
                So long
                as your Customer Agreements comply with Section 8(b) below, you may
                distribute Media containing only
                Client Software and/or Redistribution Software to your Customers.
                You may
                not copy any Related Printed Materials. If a Software Product contains
                documentation that is provided only in electronic form, you may print
                one
                (1) copy of such electronic documentation for your own
                use.

            

    

    

    
      	(g)  
              	
              Distribution
                of Software Services Through Resellers.
                You may resell and distribute your Software Services through one
                or more
                Resellers, subject to the terms of this Section 3(g) and the other
                terms
                of this Agreement.

            

    

    

    
      	
            	(1)
              	
              Identification
                of Resellers.
                In connection with any compliance verification under Section 9(b),
                you
                will provide Microsoft with the name and address of your Reseller(s).
                Microsoft will treat the names and addresses of your Resellers as
                Confidential Information.

            

    

     

    
      	
            	(2)	
              Limited
                Right.
                If you permit a Reseller to distribute your Software Services, your
                agreement with the Reseller must state that further distribution
                of the
                services other than to Customers is not
                permitted.

            

    

     

    
      	
            	(3)	
              Copying
                and Distribution of Software Products by Resellers.
                Your Reseller's Customer Agreements must comply with Section 8(a)
                below.
                So long as your Reseller's Customer Agreements comply with Sections
                8(b)
                and 8(e) below, you may authorize the Reseller to distribute Media
                containing only Client Software and/or Redistribution Software to
                its
                Customers. If you distribute Client Software and/or Redistribution
                Software to a Reseller, you will be legally responsible to Microsoft
                for
                any unauthorized installation, use, copying, access or distribution
                of
                such Client Software and/or Redistribution Software by such
                Reseller.

            

    

     

     

    
      
        
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            	(4)	
              Reporting
                Use.
                You are responsible for consolidating all information regarding the
                use of
                the Software Products (in the form of Software Services) by your
                Reseller's Customers and reporting such information to Microsoft
                in your
                Monthly Use Report.

            

    

    

    
      	(5) 	
              Termination
                of Right.
                Any termination or expiration of this Agreement will automatically
                terminate any rights granted under this Section
                3(g).

            

    

    

    
      	(h)  	
              Affiliates.
                You may grant to your Affiliates the rights granted to you under
                this
                Agreement, so long as each Affiliate: (1) executes an Affiliate Agreement
                in substantially similar form to the agreement contained in Exhibit
                A
                prior to exercising any rights under this Agreement; and (2) remains
                an
                Affiliate as defined herein. You will keep on file all executed Affiliate
                Agreements and deliver them to Microsoft upon request. You unconditionally
                and irrevocably guarantee the Affiliate's compliance with the terms
                of
                this Agreement; however, your Affiliates do not submit Monthly Use
                Reports
                to Microsoft. You are responsible for consolidating all information
                regarding the use of the Software Products by your Affiliates and
                reporting such information to Microsoft in your Monthly Use Reports.
                You
                and your Affiliate will be jointly and severally liable for any breach
                of
                the terms of this Agreement or the SPUR by such
                Affiliate.

            

    

    

    
      	(i)   
              	
              Customer
                Demonstrations.
                You may permit your employees and authorized persons acting on your
                behalf
                to demonstrate your Software Services to prospective Customers, so
                long as
                the use rights for the Software Product(s) that you want to demonstrate
                (contained in the SPUR) do not restrict such use. You do not need
                to
                report demonstrations of the Software Products in your Monthly Use
                Report;
                however, you may not have more than fifty (50) active user IDs for
                demonstration purposes. You will keep accurate records of all
                demonstrations, including the name of the prospective Customer and
                the
                number of user IDs involved in the demonstration; and you will make
                such
                records available for inspection in connection with any compliance
                verification conducted under Section
                9(b).

            

    

    

    
      	(j)   
              	
              Customer
                Evaluations.
                You may use the Software Products to provide Software Services on
                a trial
                basis to your Customers, for up to thirty (30) days per Customer,
                solely
                for the purpose of evaluation of such Software Services by such Customers,
                so long as: (1) the use rights for the Software Product(s) (contained
                in
                the SPUR) do not restrict such use; (2) the Customer Agreement between
                you
                and the Customer meets the requirements of Section 8 below; and (3)
                you do
                not charge or impose any fee on, or receive any benefit from, the
                Customer
                in connection with evaluation of the Software Services. You do not
                need to
                report evaluation use of the Software Products in your Monthly Use
                Report.
                You will keep accurate records of all Customer evaluations, including
                the
                name and address of the prospective Customer and the total number
                of user
                IDs involved in the evaluation; and you will make such records available
                for inspection in connection with any compliance verification conducted
                under Section 9(b).

            

    

    

    
      	(k)  
              	
              Evaluation
                and Testing of Software Products.
                You may install and use the Software Products on Servers connected
                to your
                internal network(s) for the purpose of internal testing and evaluation.
                You do not need to report such use of the Software Products in your
                Monthly Use Report. For Software Products commercially released on
                or
                before the Effective Date, you may test and evaluate such products
                for a
                period of ninety (90) days beginning on the Effective Date. For Software
                Products released after the Effective Date, you may test and evaluate
                such
                products for a period of ninety (90) days beginning on the commercial
                release date of such products.

            

    

    

    
      	(l)   
              	
              Data
                Center Outsourcing.
                Subject to the terms imposed in this Section 3(1), you may allow
                installation of Server Software on Servers under the day-to-day management
                and control of a third party ("Outsourcing Company") who performs
                data
                center management services for you.

            

    

     

     

    
      
        
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            	(1)	
              Identification
                of Outsourcing Company.
                In connection with any compliance verification under Section 9(b),
                you
                will provide Microsoft with the name and address of the Outsourcing
                Companies providing services to you. Microsoft will treat the names
                and
                addresses of your Outsourcing Companies as Confidential
                Information.

            

    

     

    
      	
            	(2)	
              Scope
                of Use.
                You are responsible for all of your obligations under this Agreement
                regardless of the physical location of the Servers containing the
                Server
                Software. The Outsourcing Company's access to and use of Server Software
                is limited to performing data center administration, testing and/or
                maintenance support services for you only. The Outsourcing Company
                may not
                access or use the Server Software for any other purpose. You will
                be
                legally responsible to Microsoft for any unauthorized installation,
                use,
                copying, access or distribution of the Server Software by the Outsourcing
                Company.

            

    

     

    
      	
            	(3)	
              Data
                Center Inspection.
                In connection with any compliance verification under Section 9(b),
                Microsoft may conduct a reasonable inspection of all Servers that
                contain
                Server Software at the Outsourcing Company's data center(s). Your
                agreement with the Outsourcing Company must permit this inspection
                by
                Microsoft. Any inspection will be conducted during regular business
                hours
                at the Outsourcing Company's facilities, with at least ten (10) days
                prior
                notice, and in such a manner as not to interfere unreasonably with
                the
                operations of the Outsourcing
                Company.

            

    

     

    
      	
            	(4)	
              Copies
                of Software Products.
                Upon termination or expiration of your agreement with an Outsourcing
                Company, you will use all commercially reasonable efforts to: (i)
                remove
                all copies of Server Software installed on the Outsourcing Company's
                Servers or otherwise render such Server Software permanently unusable;
                and
                (ii) ensure that the Outsourcing Company returns or destroys all
                copies of
                the Software Products in its possession or under its
                control.

            

    

    

    
      	(m)  
              	
              Server
                Administration and Maintenance.
                You may authorize up to twenty (20) employees or authorized persons
                acting
                on your behalf per data center (including persons employed by an
                Outsourcing Company performing services for you under Section 3(l)
                above)
                to have access to and use the services or functionality of the Software
                Products for the sole purpose of testing, maintenance and administration
                of the Software Products. You do not need to report such use of the
                Software Products in your Monthly Use
                Report.

            

    

    

    
      	(n)   
              	
              Use
                of Trademarks and Logos.
                Except as provided for in Section 3(f), this Agreement does not grant
                you
                any rights to any Microsoft trademarks, logos or service marks. You
                may
                make descriptive references to Microsoft's non-stylized word marks
                in
                documentation, advertising, and marketing materials, including web
                pages,
                according to Microsoft's standard trademark guidelines (available
                for
                viewing at www.microsoft.com/trademarks).
                You do not have permission to use any Microsoft logo without a license
                from Microsoft. Microsoft logo license information can be obtained
                from
                http://www.microsoft.com/trademarks
                or
                by contacting Microsoft. Microsoft's legal or equitable rights to
                protect
                its trademarks against infringement, dilution, or other misuse are
                not
                restricted by this Agreement.

            

    

    

    
      	(o)   
              	
              Compliance
                with license Requirements.
                You will inform your employees, agents, and other individuals who
                have
                access to the Software Products that the Software Products (1) are
                licensed by Microsoft, (2) may only be used subject to the terms
                of this
                Agreement, and (3) may not be copied, transferred or otherwise used
                in
                violation of such terms. You will use all commercially reasonable
                efforts
                to prevent any unauthorized distribution, copying, use, or pirating
                of the
                Software Products.

            

    

    
 

    
      
        
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    4.   
      Services Provider Use Rights.

    

    
      	(a)   
              	
              Version
                Specific.
                Your use of any Software Product is subject to the applicable use
                rights
                contained in the SPUR. The use rights for the Software Products are
                version-specific. Once use rights for a version of a Software Product
                are
                added to the SPUR, Microsoft will not change the use rights for such
                version during the Term. However, Microsoft may revise the SPUR during
                the
                Term in order to add use rights for new Software Products, add use
                rights
                for new versions of Software Products, remove Software Products,
                or make
                non-material changes to the SPUR.

            

    

    

    
      	(b)   
              	
              Publication.
                The SPUR is published periodically on a Microsoft Designated Web
                Site that
                Microsoft will identify to you. Microsoft will publish revisions
                to the
                SPUR no later than the first day of the month one (1) calendar month
                before the effective date of the revised
                SPUR.

            

    

    

    
      	(c)   
              	
              Effective
                Date.
                The effective date of a revised SPUR will be stated in the SPUR.
                The
                effective date will be at least one (1) calendar month after the
                publication date as provided under Section 4(b) above. If a new Software
                Product (or new version of a Software Product) is the subject of
                a SPUR
                revision, you may begin to license the new Software Product on the
                effective date of the new SPUR.

            

    

     

    
      	(d)   
              	
              Removal
                of Software Products from SPUR.
                You may continue to license any Software Product that is removed
                from the
                SPUR if (1) you had previously licensed the removed Software Product
                prior
                to the time of its removal from the SPUR, and (2) Microsoft has not
                notified you (in accordance with Section 16(d) below) that the Software
                Product was removed from the SPUR due to an intellectual property
                infringement claim or in accordance with a court or other governmental
                order. The use rights applicable to any removed Software Product
                will be
                those stated in the SPUR that was in effect immediately prior to
                removal
                of the Software Product.

            

    

    

    5.   
      Monthly Use Reports.

    

    
      	(a)   
              	
              Reporting
                Use; Zero Use.
                You must report your use of the Software Products each month of the
                Term
                by submitting a Monthly Use Report through MOET, or a Zero Use report
                through emquest@microsoft.com
                or
                an alternative as specified by Microsoft. Microsoft will provide
                you with
                details concerning the use of MOET once this Agreement is approved
                by
                Microsoft (or at your request). You will provide all applicable
                information requested in the Monthly Use Report, including but not
                limited
                to your Customers' name, address, zip/postal code, countries where
                you
                provide Software Services, and the total number of SALs and PLs required
                for each Software Product licensed by you during the preceding calendar
                month. If you grant rights to any Affiliates or to any Resellers
                under
                this Agreement, you must incorporate and consolidate their use of
                the
                Software Products in your Monthly Use Report. A report of Zero Use,
                if
                applicable, must contain a statement that you, your Affiliates (if
                any)
                and Resellers (if any) did not use any of the Software Products to
                provide
                Software Services during the previous calendar
                month.

            

    

    

    
      	(b)   
              	
              Submission;
                Failure to Submit.
                You must submit the Monthly Use Report through MOET, or submit a
                Zero Use
                report bye-mail, no later than fifteen days (15) days after the last
                day
                of the calendar month covered by the report. A duly authorized
                representative of your company must certify the Monthly Use Report
                (or
                Zero Use report, if applicable) as accurate and complete. The failure
                to
                timely submit a complete and accurate Monthly Use Report each month
                (or
                Zero Use report, if applicable) will be a breach of this Agreement
                under
                Section 10(c)(2). For purposes of this Section 5 and Section 6(e)
                below,
                "timely" means that Microsoft has received the report by the stated
                due
                date, "accurate" means that you have correctly filled-in all reporting
                fields in the report, and "complete" means that you have filled-in
                all
                required reporting fields in the
                report.

            

    

    

    
      	(c)   
              	
              Report
                Revisions.
                All adjustments or revisions (e.g., ordering mistakes) to a Monthly
                Use
                Report that result in a reduction of license fees to Microsoft must
                be
                submitted within ninety (90) calendar days from the original invoice
                date.
                All revised Monthly Use Reports must be accompanied with a detailed
                explanation of the adjustment or
                revision.

            

    

     

     

    
      
        
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      	(d)  
              	
              Modification
                of Reporting Structure.
                Microsoft may reasonably revise the format of the Monthly Use Report
                submitted through MOET from time-to-time, as well as specify another
                electronic format and procedure for submitting Monthly Use Reports
                and/or
                Zero Use reports. Microsoft will notify you of any reporting changes
                by
                publishing the revised form or procedures on a Microsoft Designated
                Web
                Site no later than the first day of the month one (1) calendar month
                before the changes go into effect. You will not be required to submit
                more
                than one (1) Monthly Use Report per
                month.

            

    

    

    
      	(e)  
              	
              Final
                Monthly Use Report.
                Upon termination or expiration of this Agreement, you will submit
                within
                thirty (30) days, a final Monthly Use Report (or Zero Use report,
                as
                applicable) covering your use of the Software Products up to the
                date of
                termination or expiration.

            

    

    

    
      	(f)   
               	
              Assistance
                With Reporting.
                Upon request, Microsoft will use commercially reasonable efforts
                to assist
                you with reporting and will work with you to facilitate the monthly
                reporting process.

            

    

    

    
      	(g)  
              	
              Use
                of Information.
                Microsoft will use information provided in a Monthly Use Report only
                for
                revenue calculation, internal revenue allocation, compliance, and
                billing
                purposes. Microsoft will treat such information as Confidential
                Information.

            

    

    

    6.   
      Pricing; Invoices; Payment Terms and Rebates.

    

    
      	(a)  	
              Pricing
                and Invoices.
                Using the SAL and PL unit prices stated in the Price List, Microsoft
                will
                invoice you monthly based upon the number of SALs and PLs reported
                in your
                Monthly Use Report. Your monthly invoice will include any internal
                use of
                the Software Products as reported by you in your Monthly Use
                Report.

            

    

    

    
      	(b)  
              	
              Adding
                and Removing Software Products from the Price List.
                Microsoft may periodically change the Price List by adding or removing
                Software Products. Microsoft will publish revisions to the Price
                List on a
                Microsoft Designated Web Site no later than the first day of the
                month one
                (1) calendar month before the effective date of the revised Price
                List.
                The continued licensing of Software Products removed from the Price
                List
                is described in Section 4(d).

            

    

    

    
      	(c)  
              	
              Price
                Changes.
                Microsoft may decrease prices in the Price List at any time. Microsoft
                may
                increase prices in the Price List only as
                follows:

            

    

    

    
      	
            	(1)	
              Once
                each calendar year effective on January 1st. This price increase
                will not
                exceed, on a percentage basis, any price increase for the same Software
                Product during the same calendar year under the "No Level" price
                level of
                Microsoft's Open licensing program;
                and

            

    

    

    
      	
            	(2)	
              At
                any other time without limit (but in no event more often than in
                other
                licensing programs that Microsoft offers), for prices other than
                in U.S.
                Dollars, to offset exchange rate fluctuations. Microsoft will apply
                in
                that currency the same exchange rate that it applies in other licensing
                programs.

            

    

    

    Microsoft
      will notify you of any price changes by publishing a revised Price list on
      a
      Microsoft Designated Web Site no later than thirty (30) days before they become
      effective. For purposes of your reporting obligations under Section 5 and your
      payment obligations under Section 6(d) the applicable Price list will be the
      Price List in effect during the usage month for which you are reporting. For
      example, if price changes become effective July 1st, you will report and make
      payment for June usage pursuant to the Price List that was in effect through
      June 30th.

     

     

    
      
        
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      	(d)   
              	
              Payment
                Terms.
                All amounts payable by you under this Agreement are due and owing
                thirty
                (30) days after the date of Microsoft's invoice. If payment is not
                received by Microsoft by the due date stated in the invoice, you
                may be
                assessed a finance charge (accruing from the due date until payment
                is
                received) of one and one-half percent (1.5%) of the invoice amount
                per
                month or the legal maximum, whichever is less. You agree to pay all
                Microsoft invoices regardless of whether you have received payment
                from
                your Customers and/or Resellers. You will pay the full amount of
                the
                invoice in U.S. Dollars (or Canadian Dollars if you are located in
                Canada)
                by bank wire transfer or electronic funds transfer through an Automated
                Clearing House ("ACH") with electronic remittance detail attached.
                You
                will include the Agreement number and the Microsoft invoice number,
                if
                any, on each electronic payment. You may not withhold payment or
                make
                deductions to any payment prior to the issuance of a credit by Microsoft
                for rebates, billing errors or for any other appropriate
                reasons.

            

    

    

    Depending
      on your location, you will remit payment each month to one of the following
      accounts (or such other account(s) as Microsoft may specify in
      writing):

     

    
      	
              (All
                locations in the Americas except Canada):

            	(Use only if you are located in
              Canada):
	 	 
	MICROSOFT LICENSING, GP	MICROSOFT LICENSING, GP
	Region Collections	Collections
	PO Box 842467 	Royal Bank of Canada, Plaza
              Branch
	Account # 375 1205782	Account #125-391-3
	ABA#: 111000012	Bank/Branch Transit # 003/0002
	Bank of America, N.A.	Toronto, ON
	1401 Elm Street, 5th Floor	Canada
	Dallas TX 75202-2467	 
	United States	 
	 	 
	
              Remittance detail for wire transfers must

              also be sent either by fax or e-mail:

            	
              Remittance detail for wire transfers must

              also be sent either by fax or e-mail:

            
	 	 
	Fax: (425)
              936-7329, Attention: Special Agreements Payments	Fax: (425)
              936-7329, Attention: Special Agreements Payments
	E-mail: spagpay@microsoft.com	E-mail:
              spagpay@microsoft.com

    

    

    
      	(e)   
              	
              Rebates.
                You may earn a semi-annual rebate from Microsoft of up to three percent
                (3%) of the total amount stated in all of your monthly invoices issued
                during the Applicable Rebate Period (the "Rebate Amount"). You may
                earn:
                (1) up to fifty percent (50%) of the Rebate Amount for the timely,
                accurate and complete submission of your Monthly Use Report; and
                (2) up to
                fifty percent (50%) of the Rebate Amount for payment of all of your
                monthly invoices within thirty (30) days after the date of Microsoft's
                invoice. Your entitlement to the Rebate Amount will be measured on
                a
                month-to-month basis every six (6) calendar months (i.e., January
                1st to
                June 30th, and July 1st to December 31st, each a "Rebate Period").
                If the
                Effective Date of this Agreement falls within a Rebate Period, you
                may
                earn a prorated rebate based upon the number of whole months falling
                within the Rebate Period.

            

    

    

    
      	
            	(1)	
              Payment.
                If you earn all or a portion of the Rebate Amount during a Rebate
                Period,
                it will be paid to you in the form of an invoice credit that will
                be
                applied to the monthly invoice sent to you three (3) months after
                the end
                of the applicable Rebate Period (e.g., the October invoice for the
                January
                - June Rebate Period). If you are entitled to receive a rebate following
                the end of the Term, Microsoft will apply the rebate to your final
                invoice. However, if you are in breach of any of the terms of this
                Agreement at the time of issuance of a rebate, your rebate will be
                withheld until you cure the breach; and, if you fail to cure the
                breach in
                accordance with Section 10(c)(2), you will forfeit the
                rebate.

            

    

     

     

    
      
        
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            	(2)	
              Rebate
                Disputes.
                You must notify Microsoft of any issues regarding the amount of the
                Rebate
                Amount issued (or not issued) to you no later than sixty (60) days
                following your receipt (or failure to receive) a credit for the applicable
                Rebate Period. You waive any and all right to dispute the amount
                of a
                credit if you do not notify Microsoft within such sixty (60) day
                period.

            

    

    

    
      	(f)   
              	
              Taxes.
                The unit prices stated in the Price List do not include any applicable
                taxes (including, without limitation, income, property, franchise,
                gross
                receipts, goods and services, excise, sales, use, and value added
                taxes),
                duties, fees, tariffs, or other governmental charges or expenses
                (individually and collectively
                "Taxes").

            

    

    

    
      	
            	(1)	
              Liability
                for Taxes.
                You will pay all applicable Taxes (and any penalties, interest, or
                other
                additions to such Taxes) now or hereafter imposed, levied or assessed
                by a
                duly constituted and authorized taxing authority on the Software
                Products
                licensed by you under this Agreement or on any transactions arising
                out of
                or related to your use of the Software Products (including, but not
                limited to, the Software Services provided by you). "Taxes" do not
                include
                taxes that Microsoft is obligated to pay under applicable law that
                are
                based on the net worth, capital, property, or income of
                Microsoft.

            

    

    

    
      	
            	(2)	
              Billing
                and Collection.
                If Microsoft is required or permitted to collect Taxes from you under
                applicable law, and if such Taxes are your responsibility under this
                Agreement, then Microsoft will include the amount of such Taxes in
                your
                monthly invoice ("Collected Taxes"). Upon request, Microsoft will
                provide
                you with tax receipts or other evidence indicating that Microsoft
                has
                remitted the Collected Taxes to the appropriate taxing authority.
                If you
                provide a tax exemption certificate to Microsoft that is acceptable
                to
                Microsoft and to the appropriate taxing authority (including without
                limitation a resale certificate), then, after the date upon which
                such
                certificate is received in proper form, Microsoft will not collect
                the
                Taxes covered by such certificate.

            

    

    

    
      	
            	(3)	
              Failure
                to Pay Taxes.
                If you fail to pay any Taxes that are your responsibility under this
                Agreement, and if Microsoft is required to pay such Taxes on your
                behalf,
                you will reimburse Microsoft for the full amount of such Taxes, including
                any interest, penalties, costs and expenses (including reasonable
                attorneys' fees) incurred by Microsoft resulting from your
                failure.

            

    

    

    
      	
            	(4)	
              Withholding
                by Foreign Tax Authorities.
                If you are required to withhold Taxes from payments made by you to
                Microsoft under this Agreement, you may deduct such Taxes from the
                amount
                owed Microsoft and pay them to the appropriate taxing authority.
                In such
                event, you will promptly obtain and send to Microsoft an official
                receipt
                for any such Taxes withheld or other documents necessary to enable
                Microsoft to claim a U.S. Foreign Tax Credit. You will be responsible
                to
                Microsoft for any amounts withheld by you for which you have not
                delivered
                to Microsoft such official receipt. You will minimize the amount
                of
                withheld Taxes to the extent possible under applicable
                law.

            

    

    

    
      	
            	(5)	
              Tax
                Treatment.
                This tax section shall govern the treatment of all taxes arising
                as a
                result of or in connection with this Agreement notwithstanding any
                other
                section of this Agreement.

            

    

    
 

    
      
        
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    7.    
      Support Services.

    

    
      	(a)    
              	
              Microsoft
                Support.
                Product support is not included under this Agreement. You may obtain
                product support services from Microsoft under a separate
                agreement.

            

    

    

    
      	(b)    
              	
              Customer
                Support Requirements.
                You will provide commercially reasonable support to your Customers
                by
                obtaining and continuously maintaining: (1) a Microsoft Premier support
                services agreement; (2) support services through the Microsoft
                Professional support program with prepayment for at least ten (10)
                incidents; or (3) support services that are equivalent to either
                (1) or
                (2) above from a third party support services
                provider.

            

    

    

    8.    
      Customer Agreements.

    

    
      	(a)    
              	
              Minimum
                Required Terms.
                Your Customer Agreements will, at a minimum, contain terms protective
                of
                Microsoft as follows: (1) terms that are at least as protective of
                Microsoft's intellectual property rights as the terms contained in
                Section
                3(b)(3) and 3(b)(4) above; (2) terms that disclaim, to the extent
                permitted by applicable law, all warranties by Microsoft and any
                liability
                by Microsoft for any damages, whether direct, indirect, or consequential,
                arising from the use of the Software Services; and (3) terms stating
                that
                product support for the Software Services are provided by you or
                a third
                party on your behalf and are not provided by
                Microsoft.

            

    

    

    
      	(b)    
              	
              Customer
                License Terms.
                If you distribute Client Software and/or Redistribution Software
                in order
                to provide Software Services to your Customers, you will incorporate,
                into
                your Customer Agreements for any Customers that require such Client
                Software and/or Redistribution Software, terms and conditions that
                are
                substantially similar to, and in any event no less restrictive than,
                the
                Customer License Terms contained in Exhibit B. In addition, if you
                distribute Redistribution Software, you will also incorporate into
                your
                Customer Agreements (but only for such Customers that will be using
                such
                Redistribution Software) the applicable terms contained in the SPUR
                regarding the use, modification, copying and/or distribution of such
                Redistribution Software. You may, subject to confidentiality restrictions,
                disclose the SPUR to your Affiliates, Customers and Resellers in
                order to
                fulfill these obligations.

            

    

    

    
      	(c)    
              	
              Compliance.
                At any time during the Term, if Microsoft believes in good faith
                that any
                Customer is not complying with the Customer License Terms, you will
                cooperate in good faith with Microsoft in investigating and remedying
                such
                non-compliance.

            

    

    

    
      	(d)    
              	
              Failure
                to Flow Down Customer License Terms.
                You will be legally responsible to Microsoft for any unauthorized
                installation, use, copying, access or distribution of Client Software
                and/or Redistribution Software by a Customer if you fail to: (1)
                incorporate, into your Customer Agreements as required above, terms
                and
                conditions that are similar to, and in any event no less restrictive
                than,
                the Customer License Terms; and/or (2) require your Resellers to
                incorporate, into their Customer Agreements as required under Section
                3(g)
                (3), terms and conditions that are substantially similar to, and
                in any
                event no less restrictive than, the Customer License
                Terms.

            

    

    

    
      	(e)    
              	
              Copies
                of Software Products.
                Upon termination of a Customer Agreement, you will use all commercially
                reasonable efforts to: (1) remove all copies of Client Software and/or
                Redistribution Software from the Customer's Devices or otherwise
                render
                such software permanently unusable; and (2) ensure that the Customer
                returns or destroys all copies of Client Software and/or Redistribution
                Software in its possession.

            

    

    

    9.     Record
      Keeping and Verifying Compliance.

     

     

    
      
        
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        	(a)  
                 	
                Record
                  Keeping.
                  During the Term and for two (2) years thereafter, you will keep
                  records of
                  your use of the Software Products, the use of the Software Products
                  by
                  your Affiliates (if any), the Software Services provided by you
                  and/or
                  your Affiliates to Customers and through Resellers, and all other
                  records
                  that are required to be kept under this
                  Agreement.

              

      

      

      
        	(b)  
                 	
                Verifying
                  Compliance.
                  Microsoft has the right to verify compliance with this Agreement,
                  at its
                  expense, during the Term and for two (2) years thereafter. Such
                  verification will take place at your facilities upon not less than
                  thirty
                  (30) days prior notice, during normal business hours and in a manner
                  that
                  does not interfere unreasonably with your operations. Microsoft
                  will
                  engage an independent accountant from a nationally recognized public
                  accounting firm ("Independent Auditor"), selected by Microsoft,
                  to verify
                  compliance. The Independent Auditor will be subject to a confidentiality
                  obligation, which is at least as protective of your Confidential
                  Information as set forth herein. You will provide the Independent
                  Auditor
                  with access to the relevant records, information and facilities,
                  including
                  access to any data center(s) or facilities where Server Software
                  is
                  installed. Microsoft may also require you to accurately complete
                  a
                  self-audit questionnaire relating to your use, and the use by your
                  Affiliates (if any), of the Software Products. Microsoft will treat
                  information disclosed by you during verification or self-audit
                  as
                  Confidential Information and will use such information only to
                  enforce its
                  rights under this Agreement and any applicable laws, and to determine
                  whether you are in compliance with the terms of this Agreement.
                  By
                  invoking the rights and procedures described above, Microsoft does
                  not
                  waive its right to enforce this Agreement or to protect its intellectual
                  property by any other means permitted by
                  law.

              

      

      

      
        	(c)  
                 	
                Unreported
                  Use.
                  If verification or self-audit reveals unreported use of the Software
                  Products, you must promptly order sufficient PLs and/or SALs to
                  cover all
                  such unreported use. If verification or self-audit reveals material
                  unreported use of the Software Products, in addition to promptly
                  ordering
                  sufficient PLs and/or SALs to cover the unreported use, you must
                  also pay
                  Microsoft: (1) an additional fee of fifteen percent (15%) of the
                  prices
                  stated in the then current Price List for each SAL and/or PL that
                  you are
                  required to order; plus (2) the reasonable costs incurred by Microsoft
                  to
                  conduct the verification. In addition, in any case where material
                  unreported use of a Software Product is found, it will be presumed
                  that
                  such unreported use began upon commencement of each Customer relationship
                  with you, unless your records reasonably demonstrate that such
                  unreported
                  use was limited in scope and duration. For purposes of this Section
                  9(c),
                  "material unreported use" will exist if your use of the Software
                  Products,
                  as reported in your Monthly Use Reports, is less than ninety-five
                  percent
                  (95%) of your actual use (as disclosed during verification or self-audit).
                  If verification or self-audit does not disclose material unreported
                  use of
                  the Software Products, Microsoft will not undertake another verification
                  or self-audit for at least one (1) year, unless Microsoft receives
                  information that would lead it to believe in good faith that material
                  unreported use of the Software Products has occurred since the
                  previous
                  verification.

              

      

      

      
        	10. 
                	
                Term
                  and Termination.

              

      

      

      
        	(a)  
                	
                Term.
                  The term of this Agreement is three (3) years, commencing on the
                  Effective
                  Date (the "Term"), unless the Term is extended or this Agreement
                  is
                  otherwise terminated as provided
                  below.

              

      

      

      
        	(b)  
                	
                Term
                  Extension.
                  If you are not in breach of this Agreement on the last day of the
                  Term,
                  and if you have continuing obligations to provide Software Services
                  under
                  existing Customer Agreements which extend beyond the end of the
                  Term, then
                  you may obtain an extension of the Term of this Agreement for the
                  sole
                  purpose of providing Software Services to such existing Customers.
                  In
                  order for the Term extension to apply, you must notify Microsoft
                  of the
                  extension in accordance with Section 16(d) no later than thirty
                  (30) days
                  before the end of the Term, and your notice must include the total
                  number
                  of Customer Agreements that extend beyond the end of the Term and
                  their
                  respective expiration dates. The Term extension will be limited
                  to the
                  longest remaining contract period 

              

      

       

      
        
          
          

        

        
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      between
        you and an existing Customer or thirty-six (36) months, whichever period
        of time
        is shorter. You may not provide Software Services to any new Customers under
        a
        Term extension of this Agreement nor provide Software Services to any existing
        Customer beyond the remaining contract period of the existing Customer
        Agreement. Except as stated in this Section 10(b), there is no express or
        implied obligation on either party to renew or extend this Agreement upon
        termination or expiration; and, if the Term of this Agreement is extended
        in
        accordance with the terms imposed here, such extension does not create any
        right
        or obligation to continue such relationship on the same terms as those contained
        in this Agreement after the Term extension ends. Notwithstanding extension
        of
        the Term, this Agreement is, and will always be interpreted as, a fixed term
        agreement and not an indefinite term agreement.

      

      
        	(c)  
                	
                Termination
                  of the Agreement.

              

      

      

      
        	   (1)  
                	
                Termination
                  Without Cause.
                  You may terminate this Agreement without cause, so long as you
                  provide
                  sixty (60) days advance notice to Microsoft in accordance with
                  Section
                  16(d).

              

      

      

      
        	   (2)  
                	
                Termination
                  for Breach.
                  A
                  party may terminate this Agreement due to breach by the other party
                  (including, without limitation, any breach of the use rights contained
                  in
                  the SPUR). A notice of breach describing the nature of the breach
                  must
                  first be sent to the breaching party in accordance with Section
                  16(d).
                  This Agreement will not be terminated if the breaching party cures
                  the
                  breach within thirty (30) days after receipt of
                  notice.

              

      

      

      
        	   (3)  
                	
                Termination
                  by Microsoft.
                  Notwithstanding Section 10(c)(2) above, without prejudice to any
                  other
                  rights, Microsoft may immediately terminate this Agreement by providing
                  you with notice in accordance with Section 16(d) if: (i) you breach
                  Section 16(a) ("Assignment"); (ii) there are three (3) or more
                  material
                  breaches by you of the use rights contained in the SPUR; (iii)
                  you engage
                  in, or participate with any third party in, the unauthorized manufacture,
                  copying, distribution or use of any Software Products, or otherwise
                  engage
                  in the infringement of Microsoft's intellectual property rights;
                  (iv) you
                  make any assignment for the benefit of creditors, file a petition
                  in
                  bankruptcy, or are adjudged bankrupt or become insolvent or are
                  placed in
                  the hands of a receiver; or (v) you report Zero Use in your Monthly
                  Use
                  Report for more than six (6) consecutive months. In addition, if
                  you fail
                  to maintain "Microsoft Certified Partner" member-level status (or
                  equivalent status under any successor program) at all times during
                  the
                  Term, Microsoft may terminate this Agreement upon thirty (30) days
                  prior
                  written notice, so long as such failure is not thereafter corrected
                  within
                  such thirty (30) day period.

              

      

      

      
        	(d)  
                	
                Obligations
                  on Termination or Expiration.
                  The termination or expiration of this Agreement will automatically
                  terminate all license rights granted under this Agreement. Upon
                  termination or expiration of this Agreement, and provided you have
                  not
                  entered into a subsequent agreement, you must return to Microsoft,
                  or at
                  Microsoft's direction, destroy and certify to Microsoft the destruction
                  of, all copies of the Software Products, their component parts,
                  and
                  Related Printed Materials in your possession or control that were
                  obtained
                  from Microsoft and licensed under this Agreement. You must likewise
                  instruct all Affiliates, Customers, and Resellers, as applicable,
                  to do
                  the same. There will be no refund of amounts paid for Related Printed
                  Materials or for Media containing Software Products that have been
                  so
                  returned or destroyed. Termination or expiration of this Agreement
                  will
                  not affect your right to use, in accordance with the terms of the
                  applicable end user license agreement ("EULA"), any Microsoft software
                  products legally obtained and licensed under other Microsoft license
                  agreements or through other authorized channels of
                  distribution.

              

      

       

      
        
          
          

        

        
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      11.
        Limited Warranty.

       

      
        	(a)  
                 	
                Software
                  Product Limited Warranty.
                  Microsoft warrants that each version of the Software Products will
                  perform
                  substantially in accordance with its end user documentation
                  ("Documentation"). This limited warranty is valid for a period
                  of one (1)
                  year from the date you first copy, install, access, run, display
                  or
                  otherwise interact with such version of the Software Products (the
                  "Warranty Period"). To the extent permitted by applicable law,
                  any
                  warranties imposed by law concerning the Software Products are
                  limited to
                  the same Warranty Period.

              

      

      

      If
        you
        notify Microsoft within the Warranty Period that a Software Product does
        not
        meet this warranty, then, at Microsoft's option, Microsoft will either: (1)
        repair or replace such Software Product; or (2) refund the total amount paid
        by
        you for such Software Product. Any software that repairs or replaces a Software
        Product is warranted for the remainder of the Warranty Period or ninety (90)
        days, whichever period is longer.

      

      This
        limited warranty does not apply to Redistribution Software, which you are
        permitted to redistribute under the SPUR. This limited warranty is void if
        failure of the Software Products is the result of accident, abuse,
        misapplication or unauthorized modification.

      

      This
        limited warranty does not apply to any Software Products obtained by you
        from an
        OEM. The warranty provided by the OEM, if any, will apply in lieu of the
        limited
        warranty stated in this Section 11(a).

      

      You
        do
        not have the right to make on behalf of Microsoft any other warranties or
        promises to any Customer concerning any Software Product that are not contained
        in this Section 11(a).

      

      After
        expiration of the Warranty Period but during the Term of this Agreement,
        if you
        notify Microsoft of any material deviations between performance of a Software
        Product and its Documentation, and such deviations have been already reported
        by
        other Microsoft licensees, or, after your report, are reported commonly by
        other
        Microsoft licensees and are acknowledged by Microsoft, then Microsoft will
        use
        commercially reasonable efforts to correct such deviations and provide
        corrections to you in the form of a fix or patch at such time as Microsoft
        makes
        such corrections generally available to other Microsoft licensees.

      

      The
        foregoing states Microsoft's entire liability and your exclusive remedy for
        any
        breach of the limited warranty described in this Section 11(a).

      

      
        	(b)  
                	
                NO
                  OTHER WARRANTIES. EXCEPT FOR THE LIMITED WARRANTY PROVIDED IN SECTION
                  11(a) ABOVE, TO THE EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT
                  DOES NOT
                  MAKE ANY REPRESENTATIONS OR EXPRESS WARRANTIES AND DISCLAIMS ALL
                  WARRANTIES, DUTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE
                  PRODUCTS,
                  WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED
                  TO,
                  IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR
                  A
                  PARTICULAR PURPOSE, LACK OF VIRUSES, ACCURACY OR COMPLETENESS OF
                  RESPONSES
                  OR RESULTS, OR CORRESPONDENCE TO DESCRIPTION. THERE ARE NO WARRANTIES
                  OF
                  TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT OR QUIET POSSESSION WITH
                  RESPECT
                  TO THE SOFTWARE PRODUCTS. THE ENTIRE RISK AS TO THE QUALITY OF
                  OR ARISING
                  OUT OF USE OR PERFORMANCE OF THE SOFTWARE PRODUCTS, IF ANY, REMAINS
                  WITH
                  YOU.

              

      

      

      
        	(c)  
                	
                Fault
                  Tolerance.
                  The Software Products are not fault-tolerant and are not designed,
                  manufactured or intended for use with on-line control equipment
                  in
                  hazardous environments requiring fail-safe performance (e.g., the
                  operation of nuclear facilities, aircraft navigation or communication
                  systems, 

              

      

       

      
        
          
          

        

        
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      air
        traffic control, direct life support machines, or
        weapons systems environments), in which the failure of the Software Products
        could lead directly to death, personal injury, or severe physical, property
        or
        environmental damage ("High Risk Activities"). MICROSOFT AND ITS SUPPLIERS
        SPECIFICALLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR HIGH
        RISK
        ACTIVITIES.

       

      12. Defense
        of Infringement and Misappropriation Claims.

      

      
        	(a)  
                	
                Duty
                  to Defend.
                  Microsoft will defend you against and, subject to Section 13(a)
                  will pay
                  the amount of any resulting adverse final judgment (or settlement
                  to which
                  Microsoft consents) resulting from any claims by an unaffiliated
                  third
                  party that (1) a Software Product infringes any copyright or trademark
                  enforceable in any jurisdiction; or (2) a Software Product infringes
                  any
                  patent issued and enforceable in the United States, Australia,
                  the
                  European Union, or Japan on or before the date this Agreement expires
                  or
                  is terminated, or (3) misappropriates any trade secret protected
                  under the
                  laws of the United States (as the terms "misappropriate" and "trade
                  secret
                  are defined in the Uniform Trade Secrets Act). Microsoft's obligation
                  under this Section 12(a) is subject to your notifying Microsoft
                  promptly
                  in writing of the claim and giving Microsoft sole control over
                  its defense
                  or settlement. You will provide Microsoft with reasonable assistance
                  in
                  defending the claim, and Microsoft will reimburse you for any reasonable
                  out-of pocket expenses incurred in providing such
                  assistance.

              

      

      

      
        	(b)  
                	
                Exceptions
                  to Duty.
                  Microsoft's obligations under Section 12(a) will not apply to any
                  infringement claim that is based on
                  your:

              

      

      
        	   (1)  	
                Use
                  of the Software Product after Microsoft notifies you to discontinue
                  use
                  because of an infringement claim,
                  or

              

      

      
        	   (2)  
                	
                Combining
                  the Software Product with a non-Microsoft product, data or business
                  process if such claim would not have arisen but for such combination,
                  or

              

      

      
        	   (3)  
                	
                Altering
                  the Software Product if such claim would not have arisen but for
                  such
                  alteration 

              

      

      
        	   (4)  
                	
                Your
                  use of our trademark(s) without express written consent to do so;
                  or

              

      

      
        	   (5)  
                	
                For
                  any trade secret claim, your acquiring a trade secret (a) through
                  improper
                  means; (b) under circumstances giving rise to a duty to maintain
                  its
                  secrecy or limit its use; or (c) from a person (other than Microsoft
                  or
                  its affiliates) who owed to the party asserting the claim a duty
                  to
                  maintain the secrecy or limit the use of the trade
                  secret.

              

      

      

      You
        will
        reimburse Microsoft for all reasonable costs or damages that result from
        these
        actions.

      

      
        	(c)  
                	
                Opportunity
                  to Cure.
                  If Microsoft receives information concerning an infringement claim
                  related
                  to a Software Product, Microsoft may, at its expense and without
                  obligation to do so, either (1) procure for you the right to continue
                  to
                  use the allegedly infringing Software Product or (2) modify the
                  Software
                  Products or replace it with a functional equivalent, to make it
                  non-infringing, in which case you must immediately stop using the
                  allegedly infringing Software Product. If, as a result of an infringement
                  claim, your use of a Software Product is enjoined by a court of
                  competent
                  jurisdiction, Microsoft will, at its option, either procure the
                  right to
                  continue its use, replace the Software Product with a functional
                  equivalent, or modify the Software Product to make it non-infringing,
                  and
                  in the event that Microsoft is unable to provide any of the above
                  through
                  commercially reasonable efforts, Microsoft will refund the amount
                  paid,
                  and terminate the license, for the infringing Software
                  Product.

              

      

      

      
        	(d)  
                	
                Other
                  Third Party Claims.
                  If any other type of third party claim is brought against you regarding
                  Microsoft's intellectual property (i.e., any third party claim
                  not covered
                  under Section 12(a) above), you must notify Microsoft promptly
                  in writing.
                  Microsoft may, at its option, choose to treat these claims as being
                  covered by this Section 12.

              

      

       

      
        
          
          

        

        
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        	(e)  
                	
                Exclusive
                  Remedy.
                  The rights and remedies granted to you under this Section 12 and
                  Section
                  13 (Limitation of Liability) state Microsoft's entire liability
                  and your
                  exclusive remedy with respect to any claim of infringement of the
                  intellectual property rights of a third party, whether arising
                  under
                  statutory or common law or
                  otherwise.

              

      

      

      13.
        Limitation of Liability.

      

      
        	(a)  
                	
                Limitation.
                  Microsoft's liability under this Agreement will be limited to the
                  maximum
                  extent permitted by applicable law to direct damages up to the
                  amount you
                  have paid Microsoft under this Agreement. The foregoing limitation
                  does
                  not apply to Microsoft's obligation to pay the costs of defending
                  an
                  infringement or trade secret misappropriation claim under Section
                  12(a);
                  however, the foregoing limitation does apply to Microsoft's obligation
                  to
                  pay any final judgment or settlement under Section
                  12(a).

              

      

      

      
        	       
                	
                In
                  the case of Redistribution Software, Microsoft's total liability
                  is
                  limited to Five Thousand Dollars (US$5,000) or its equivalent in
                  local
                  currency. The limitations contained in this paragraph will not
                  apply with
                  respect to the following in connection with the performance of
                  this
                  Agreement: (1) Microsoft's liability for damages for gross negligence
                  or
                  willful misconduct, to the extent caused by us or our agent and
                  awarded by
                  a court of final adjudication; and (2) our obligations under Section
                  15
                  (Confidentiality).

              

      

      

      
        	(b)  
                	
                No
                  Liability for Certain Damages.
                  To the maximum extent permitted by applicable law, neither you
                  or
                  Microsoft, nor the parties' respective Affiliates or suppliers,
                  will be
                  legally responsible for any indirect damages (including, without
                  limitation, consequential, special, punitive or incidental damages,
                  damages for loss of profits or revenues, loss of privacy, business
                  interruption, or loss of business information), arising out of
                  the use of
                  or inability to use the Software Products or otherwise under or
                  in
                  connection with this Agreement, even if advised of the possibility
                  of such
                  damages or if such possibility was reasonably foreseeable. The
                  exclusion
                  of liability in this Section 13(b) does not apply to either party's
                  liability to the other for violation of its confidentiality obligation
                  or
                  of the other party's intellectual property
                  rights.

              

      

      

      
        	(c)  
                	
                Application.
                  Except as specified expressly in this Section 13, the limitations
                  on and
                  exclusions of liability for damages in this Agreement apply regardless
                  of
                  whether the liability is based on breach of contract, tort (including
                  negligence), strict or product liability, breach of warranty, or
                  any other
                  legal theory, and even if any remedy fails of its essential
                  purpose.

              

      

      

      14.
        Compliance with Export Laws.

      

      
        	       
                	
                The
                  Software Products licensed under this Agreement are of U.S. origin
                  for
                  purposes of U.S. export control laws. You will comply with all
                  applicable
                  international and national laws that apply to the Software Products,
                  including the U.S. Export Administration Regulations, as well as
                  end-user,
                  end-use and destination restrictions issued by U.S. and other governments.
                  For additional information, see http://www.microsoft.com/exporting/.

              

      

      

      15.
        Confidentiality.

      

      
        	(a)  
                	
                Use
                  of Confidential information.
                  For a period of five (5) years after initial disclosure, neither
                  party
                  will use the other party's Confidential Information without the
                  other
                  party's written consent except in furtherance of this business
                  relationship (or as expressly permitted by this section 15) or
                  disclose
                  the other party's Confidential Information except: (1) when disclosure
                  is
                  necessary for a party to enforce its rights under this Agreement
                  or any
                  applicable laws; (2) to obtain advice from legal or financial consultants;
                  or (3) if compelled by law, in which case the party compelled to
                  make the
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                use
                  its best efforts to give the other party notice of the requirement
                  so that
                  the disclosure can be contested. The parties will take reasonable
                  precautions to safeguard each other's Confidential Information.
                  Such
                  precautions will be at least as great as those each party takes
                  to protect
                  its own Confidential Information, but in no event less than a reasonable
                  degree of care. A party may disclose the other party's Confidential
                  Information to its employees, agents or consultants, provided that
                  such
                  disclosures are only on a need-to-know basis and are subject to
                  the
                  confidentiality obligations imposed here. When Confidential Information
                  is
                  no longer necessary to perform or enforce any obligation under
                  this
                  Agreement, each party will return it to the other party or destroy
                  it at
                  the other's request.

              

      

      

      
        	(b)  
                	
                Cooperation
                  in the Event of Disclosure.
                  A
                  party will immediately notify the other upon discovery of any unauthorized
                  use or disclosure of Confidential Information and will cooperate
                  in any
                  reasonable way to help the other party regain possession of the
                  Confidential Information and prevent further unauthorized
                  use.

              

      

      

      16.
        Miscellaneous.

      

      
        	(a)  
                	
                Assignment.
                  You may not assign your rights or obligations under this Agreement,
                  whether by contract, merger, operation of law, or otherwise, without
                  the
                  prior written consent of Microsoft. Microsoft will not unreasonably
                  withhold or delay its consent to a request for assignment. Microsoft
                  may
                  assign this Agreement or any portion thereof to any Affiliate without
                  your
                  consent. Microsoft will notify you of any such assignment in writing.
                  Any
                  attempted assignment in violation of this Section is null and
                  void.

              

      

      

      
        	(b)  
                	
                Order
                  of Precedence.
                  If there is any direct inconsistency between these Terms and Conditions
                  and any terms contained in the SPUR, then these Terms and Conditions
                  will
                  control. However, for the avoidance of doubt, in the event that
                  a subject
                  is addressed in the SPUR and not in these Terms and Conditions,
                  then the
                  terms in the SPUR will control. The terms of this Agreement will
                  control
                  over any purchase order you may send to
                  Microsoft.

              

      

      

      
        	(c)  
                	
                Amendments.
                  This Agreement, except for the SPUR and the Price List, may be
                  changed
                  only by a written amendment that is signed by an authorized representative
                  of each party. Microsoft may amend the SPUR in accordance with
                  Section
                  4(a), and Microsoft may amend the Price List in accordance with
                  Sections
                  6(b) and 6(c).

              

      

       

      
        	(d)  
                	
                Notices.
                  Except as provided in Sections 4(b), 5(c), 6(b) and 6(c), all notices
                  under this Agreement must be addressed to a party (as specified
                  on the
                  first page of this Agreement) and sent by one of the following
                  methods:
                  (1) postage prepaid, certified or registered mail, return receipt
                  requested; (2) overnight courier (e.g., DHL, Federal Express, Airborne),
                  charges prepaid, confirmation requested; or (3) facsimile, with
                  confirmation of delivery. Notices will be deemed delivered on the
                  date
                  shown on the postal return receipt or on the overnight courier
                  or
                  facsimile confirmation of delivery.

              

      

      

      
        	(e)  
                	
                Applicable
                  Law.
                  This Agreement will be governed by and construed in accordance
                  with the
                  laws of the State of Washington, U.S.A., exclusive of its choice
                  of law
                  rules, and the federal laws of the United States. The 1980 United
                  Nations
                  Convention on Contracts for the International Sale of Goods and
                  its
                  related instruments will not apply to this
                  Agreement.

              

      

      

      
        	(f)  
                	
                Dispute
                  Resolution.
                  If Microsoft brings an action to enforce this Agreement, Microsoft
                  will
                  bring it in the jurisdiction where you have your company headquarters.
                  You
                  will bring any action to enforce this Agreement in the State of
                  Washington, U.SA This choice of jurisdiction and venue does
                  not

              

      

       

       

      
        
          
          

        

        
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                prevent either party from seeking injunctive
                  relief with
                  respect to a violation of intellectual property rights, confidentiality
                  obligations or enforcement or recognition of any award or order
                  in any
                  appropriate jurisdiction.

              

      

      

      
        	(g)  
                	
                Survival.
                  Sections 2, 6, 9, 10(d), 12, 13, 15, and 16 of this Agreement will
                  survive
                  the termination or expiration of this
                  Agreement.

              

      

      

      
        	(h)  
                	
                Relationship.
                  This Agreement does not create a joint venture, partnership, agency,
                  representative, franchise or employment relationship between the
                  parties.
                  This Agreement does not grant either party the authority to act
                  for the
                  other party in any capacity or to make commitments of any kind
                  for the
                  account of, or on behalf of, the other party, except to the extent
                  expressly set forth in this
                  Agreement.

              

      

      

      
        	(i)   
                	
                No
                  Waiver.
                  No waiver of any breach of this Agreement shall be a waiver of
                  any other
                  breach, and no waiver shall be effective unless made in writing
                  and signed
                  by an authorized representative of the waiving
                  party.

              

      

      

      
        	(j)   
                	
                Headings.
                  The paragraph and Section headings in this Agreement are inserted
                  for
                  convenience only and will not in any way affect the meaning or
                  construction of any provision of this
                  Agreement.

              

      

      

      
        	(k)  
                	
                Severability.
                  If a court holds any provision of this Agreement to be illegal,
                  invalid or
                  unenforceable, the remaining provisions will remain in full force
                  and
                  effect and the parties will amend the Agreement to give effect
                  to the
                  stricken clause to the maximum extent
                  possible.

              

      

      

      
        	(l)   
                	
                Non-exclusivity.
                  Your agreement is non-exclusive. Nothing contained in it requires
                  you to
                  license, use or promote Microsoft software products or services
                  exclusively. You may, if you choose, enter into agreements with
                  other
                  parties to license, use or promote non-Microsoft software products
                  or
                  services.

              

      

      

      
        	(m) 	
                English
                  Language.
                  It is the express will of the Parties that this Agreement and all
                  related
                  documents have been drawn up in English. C’est la volonté expresse des
                  parties que la présente convention ainsi que les documents qui s'y
                  rattachent soient rédigés en
                  anglais.

              

      

      

      

      
        
          
          

        

        
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      EXHIBIT
        A: AFFILIATE AGREEMENT FORM

      

      Prior
        to
        exercising any rights (including but not limited to any use of Software
        Products) under your Services Provider License Agreement (the "Agreement"),
        each
        Affiliate must execute an Affiliate Agreement in the form specified below.
        Both
        you and the Affiliate must keep the executed Affiliate Agreement on file
        and
        must deliver it to Microsoft upon request.

      

      
        	
                 

                [To
                  be printed on Affiliate's company letterhead]

                 

                AFFILIATE
                  AGREEMENT

                 

                For
                  good and valuable consideration, [insert
                  name of affiliate].
                  a corporation organized under the laws of [insert
                  name of jurisdiction]
                  ("Affiliate") hereby covenants and agrees with [insert
                  name of contracting Microsoft Affiliate]
                  ("Microsoft"), that Affiliate will comply with all obligations
                  of
                  [insert
                  name of company that has entered into the Agreement with
                  Microsoft],
                  a
                  corporation organized under the laws of [insert
                  name of jurisdiction]
                  ("Company") under the Microsoft Services Provider License Agreement
                  between Microsoft and Company effective as of [insert
                  Effective Date]
                  (the "Agreement").

                 

                Affiliate
                  acknowledges and agrees that its agreement herein is a condition
                  for
                  Affiliate to exercise any of the rights granted by Company to Affiliate
                  under the terms of the Agreement. Affiliate acknowledges and agrees
                  that
                  it will be bound by the Terms and Conditions of the Agreement applicable
                  to Company and that it and Company will be jointly and severally
                  liable to
                  Microsoft for all obligations related to Affiliate's exercise of
                  any
                  license rights under the Agreement, including but not limited to,
                  the
                  payment of monthly fees under the Agreement. Notwithstanding the
                  foregoing, Affiliate acknowledges that all Monthly Use Reports
                  and
                  payments to be provided by each Affiliate to Microsoft under the
                  Agreement
                  will be consolidated and provided to Microsoft each month by Company
                  on
                  behalf of Affiliate.

                 

                Affiliate
                  acknowledges and agrees that, in the event Affiliate ceases to
                  be an
                  Affiliate of Company (as such term "Affiliate" is defined in the
                  Agreement), then the rights granted hereunder will automatically
                  terminate
                  on the date that Affiliate ceases to be an Affiliate of
                  Company.

                 

                Any
                  terms used herein that are defined in the Agreement will have the
                  same
                  meaning as in the Agreement.

                 

                IN
                  WITNESS WHEREOF, a duly authorized representative of Affiliate
                  has
                  executed this document as of the date set forth below. All signed
                  copies
                  of this document will be deemed originals.

                 

                 

                ____________________________________

                (Name
                  of Affiliate)

                 

                 

                ____________________________________

                (Signature)

                 

                 

                ____________________________________

                (Print
                  Name and Title)

                 

                 

                ____________________________________

                (Date)

              

      
        
          
          

        

        
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        EXHIBIT
          B: CUSTOMER LICENSE TERMS 

        You
          will
          use your name in place of references to "Company" below. 

        
          	
                   

                  TERMS
                    AND CONDITIONS REGARDING USE OF MICROSOFT
                    SOFTWARE

                

        

         

        This
          document concerns your use of Microsoft software, which includes computer
          software provided to you by [COMPANY]
          as
          described below, and may include associated media, printed materials, and
          "online" or electronic documentation (individually and collectively "SOFTWARE
          PRODUCTS"). [COMPANY]
          does not
          own the SOFTWARE PRODUCTS and the use thereof is subject to certain rights
          and
          limitations of which [COMPANY]
          needs to
          inform you. Your right to use the SOFTWARE PRODUCTS is subject to your
          agreement
          with [COMPANY],
          and to
          your understanding of, compliance with and consent to the following terms
          and
          conditions, which [COMPANY]
          does not
          have authority to vary, alter or amend. 

         

        
          
            	1. 	DEFINITIONS.	 	 	
                    such Client
                      Software and/or Redistribution Software upon termination
                      or

                  
	 	
                    "Client
                      Software"
                      means software that allows a Device to access or utilize the
                      services or
                      functionality provided by the Server Software.

                  	 	 	
                    cancellation
                      of your agreement with [COMPANY],
                      upon notice from [COMPANY]
                      or
                      upon transfer of your Device to another person or entity, whichever
                      first
                      occurs.

                  
	 	
                     

                    "Device"
                      means each of a computer, workstation, terminal, handheld PC,
                      pager,
                      telephone, personal digital assistant, "smart phone,' or other
                      electronic
                      device.

                     

                  	 	 	
                    You
                      may not copy any printed materials accompanying the SOFTWARE
                      PRODUCTS.

                  
	
                  	
                    "Server
                      Software"
                      means software that provides services or functionality on a
                      computer
                      acting as a server.

                  	
                  	
                    6.

                    
                       

                    

                  	
                    LIMITATIONS
                      ON REVERSE ENGINEERING, DECOMPILATION AND DISASSEMBLY.
                      You may not reverse
                      engineer, decompile, or disassemble the 

                  
	 	
                     

                    "Redistribution
                      Software"
                      means the software described in Paragraph 4 ("Use of Redistribution
                      Software") below.

                  	 	 	
                    SOFTWARE
                      PRODUCTS, except and only to the extent that applicable law,
                      notwithstanding this limitation expressly permits such
                      activity.

                  
	 	
                     

                  	
                  	
                    7.

                  	
                    
                      NO
                        RENTAL.
                        You may not rent, lease, lend, pledge, or directly or indirectly
                        

                    

                  
	2. 	
                    OWNERSHIP
                      OF SOFTWARE PRODUCTS.
                      The SOFTWARE PRODUCTS are licensed to [COMPANY]
                      from an affiliate of the Microsoft Corporation ("Microsoft").
                      All title
                      and intellectual property rights in and to the SOFTWARE PRODUCTS
                      (and the
                      constituent elements thereof, including but not limited to
                      any
                      

                  	 	 	
                    transfer
                      or distribute the SOFTWARE PRODUCTS to any third party, and
                      you may not
                      permit any third party to have access to and/or use the functionality
                      of
                      the SOFTWARE PRODUCTS.

                  
	 	
                    images,
                      photographs, animations, video, audio, music, text and "applets"
                      incorporated into the SOFTWARE PRODUCTS) are owned by Microsoft
                      or its
                      suppliers. The SOFTWARE PRODUCTS are protected by copyright
                      laws and
                      international copyright treaties, as well as other intellectual
                      property
                      laws and treaties. Your possession, access, or use of the SOFTWARE
                      PRODUCTS does not transfer any ownership of the SOFTWARE PRODUCTS
                      or any
                      intellectual property rights to you.
 	 	
                    8.

                     

                     

                     

                     

                  	
                    TERMINATION.
                      Without prejudice to any other rights, [COMPANY]
                      may terminate your rights to use the SOFTWARE PRODUCTS if you
                      fail to
                      comply with these terms and conditions. In the event of termination
                      or
                      cancellation, you must stop using and/or accessing the SOFTWARE
                      PRODUCTS,
                      and destroy all copies of the SOFTWARE PRODUCTS and all of
                      its component
                      parts.
 
	
                    3.

                  	
                    USE
                      OF CLIENT SOFTWARE.
                      You may use the Client Software installed on your Devices by
                      [COMPANY]
                      only in accordance with the instructions, and only in connection
                      with the
                      services, provided to you by [COMPANY].
                      The terms of this document permanently and irrevocably supersede
                      the terms
                      of any Microsoft End User License Agreement which may be presented
                      in
                      electronic form during your use of the Client Software.

                  	 	9.	
                    NO
                      WARRANllES, LIABILITIES OR REMEDIES BY MICROSOFT.
                      ANY WARRANTIES, LIABILITY FOR DAMAGES AND REMEDIES, IF ANY,
                      ARE PROVIDED
                      SOLELY BY [COMPANY]
                      AND NOT
                      BY
                      MICROSOFT OR ITS AFFILIATES OR SUBSIDIARIES.

                  
	 	 	 	10.	
                    PRODUCT
                      SUPPORT.
                      Any product support for the SOFTWARE PRODUCTS
                      is

                  
	4.	
                    USE
                      OF REDISTRIBUTION SOFTWARE.
                      In connection with the services provided to you by [COMPANY],
                      you may have access to certain "sample," 

                  	 	 	
                    provided
                      to you by [COMPANY]
                      and is not provided by Microsoft or its affiliates or
                      subsidiaries.

                  
	 	
                    "redistributable"
                      and/or software development ("SDK") software code and tools
                      (individually
                      and collectively "Redistribution Software"). YOU
                      MAY NOT USE, MODIFY, COPY, AND/OR DISTRIBUTE ANY REDISTRIBUTION
                      SOFTWARE
                      UNLESS YOU EXPRESSLY AGREE TO AND COMPLY WITH CERTAIN ADDITIONAL
                      TERMS
                      CONTAINED IN THE SERVICES PROVIDER USE RIGHTS ("SPUR") APPLICABLE
                      TO
                      [COMPANY], WHICH TERMS MUST BE PROVIDED TO YOU BY
                      [COMPANY].
                      Microsoft does not permit you to use any 

                  	 	
                     

                    11.

                  	
                     

                    NOT
                      FAULT TOLERANT.
                      THE SOFTWARE PRODUCTS MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT
                      TOLERANT
                      AND IS NOT DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN ENVIRONMENTS
                      OR
                      APPLICATIONS IN WHICH THE FAILURE OF THE SOFTWARE PRODUCTS
                      COULD LEAD TO
                      DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL, PROPERTY OR ENVIRONMENTAL
                      DAMAGE.

                  
	 	
                    Redistribution
                      Software unless you expressly agree to and comply with such
                      additional
                      terms, as provided to you by [COMPANY].

                  	 	
                     

                    12.

                  	
                     

                    EXPORT
                      RESTRICTIONS.
                      The SOFTWARE PRODUCTS are of U.S. origin for purposes of U.S.
                      export
                      control laws. You agree to comply with all applicable 

                  
	5.	
                    COPIES.
                      You may not make any copies of the SOFTWARE PRODUCTS; provided,
                      however,
                      that you may (a) make one (1) copy of Client Software on your
                      Device as
                      expressly authorized by [COMPANY];
                      and (b) you may make copies of certain Redistribution Software
                      in
                      accordance with Paragraph 4 (Use of Redistribution Software).
                      You must
                      erase or destroy all 

                  	 	 	
                    international
                      and national laws that apply to the SOFTWARE PRODUCTS, including
                      the U.S.
                      Export Administration Regulations, as well as end-user, end-use
                      and
                      destination restrictions issued by U.S. and other governments.
                      For
                      additional information, see
                      http://www.microsoft.com/exporting/.

                  
	 	 	 	13.	
                    LIABILITY
                      FOR BREACH. In addition to any liability you may have to [COMPANY],
                      you agree that you will also be legally responsible directly
                      to Microsoft
                      for any breach of these terms and
                      conditions.

                  

          

           

        

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