Document:

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                                                                   Exhibit 10.16

                           LOAN AND SECURITY AGREEMENT

               This Loan and Security Agreement (the "Agreement") is entered
into as of February 15, 2000, by and among RoomSystem Technologies, Inc., a
Nevada corporation ("Debtor") and Ash Capital, LLC("Secured Party" or "Lender").
Debtor and Secured Party may be independently referred to hereinafter as "Party"
or collectively as the "Parties."

                                    RECITALS

               WHEREAS, the Debtor is offering one secured promissory note, in
the principal amount of $500,000, bearing simple interest at the rate of ten
percent (10%) per annum, and maturing on May 31, 2000 (the "Note"). The Note is
secured by the items set forth in Section 6 hereinbelow. In addition, Lender
shall be issued a warrant to purchase 25,000 shares of Debtor's Common Stock,
exercisable at the rate of $3.60 per share at any time through the second
anniversary of the Company's initial public offering (the "Warrant").

               NOW, THEREFORE, in consideration of the mutual covenants,
agreements, representations, and warranties contained in this agreement, the
receipt and sufficiency of which is hereby mutually acknowledged, the Parties
agree as follows:

                                    AGREEMENT

1.    Recital. The recital set forth above is incorporated herein by this
reference in its entirety.

2.    Loan Amount. Pursuant to the terms of the Note attached hereto as Exhibit
1, Secured Party has agreed to loan Debtor the principal amount of Five Hundred
Thousand Dollars ($500,000) (the "Loan"), to be repaid from the proceeds of the
sale of the Collateral.

3.    Delivery of Promissory Note and Warrant to Purchase Common Stock. In
consideration thereof, Debtor will issue, cause to be executed and deliver to
Secured Party, concurrent with its execution hereof, the Note, upon the terms
and conditions specified herein and in the form attached hereto as Exhibit 1,
and the Warrant, upon the terms and conditions specified herein and in the form
attached hereto as Exhibit 2.

4.    Default Provisions. The occurrence of any of the following events shall
constitute an event of default:

               4.1 The nonpayment of any principal or interest by Debtor on the
Loan when the same becomes due and payable.

               4.2 The entry of a decree or order by a court having appropriate
jurisdiction adjudging Debtor a bankrupt or insolvent, or approving as properly
filed a petition seeking reorganization or liquidation of Debtor under the
Federal Bankruptcy Act or any other applicable federal or state law, or
appointing a receiver, liquidator, assignee or trustee over any substantial
portion of the Debtor's property or Collateral, as defined in Section 6, or
ordering the winding up or liquidation of its affairs, and the continuance of
any such decree or order unstayed and in effect for a period of sixty (60)
consecutive days.

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               4.3 The institution by Debtor of proceedings to be adjudicated a
bankrupt or insolvent, or the consent by it to the institution of bankruptcy or
insolvency proceedings against it, or the filing by it of a petition or answer
or consent seeking reorganization or relief under the Federal Bankruptcy Act or
any other applicable federal or state law, or consent by it to the filing of any
such petition or to the appointment of a receiver, liquidator, assignee or
trustee of the Debtor, or of any substantial part of its property, or if the
Collateral, as defined in Section 6.2, shall become subject to the jurisdiction
of a federal bankruptcy court or similar state court, or if Debtor shall make an
assignment for the benefit of its creditors, or if there is an attachment,
receivership, execution or other judicial seizure.

               4.4         Intentionally Left Blank.

               4.5 Debtor's failure to comply with any material term,
obligation, covenant, or condition contained in this Agreement following receipt
of written notice from the Secured Party demanding such compliance.

               4.6 Any warranty, covenant, or representation made to Secured
Party by Debtor under this Agreement, or any related agreement executed in
connection with the issuance of the Note and Warrant, proves to have been false
in any material respect when made or furnished.

               4.7 Any levy, seizure, attachment, lien on the Collateral, as
defined in Section 6.2, other than those existing as of the date hereof , that
is not discharged by Debtor within ten (10) days.

               4.8 Any sale, transfer, or disposition of any interest in the
Collateral, other than in the ordinary course of business, without the prior
written consent of Secured Party.

               4.9         Any other default under the terms of the Note.

5.             Acceleration.

               At the option of Secured Party, and upon providing written notice
thereof, all principal and any unpaid interest shall become immediately due and
payable upon the occurrence of an event of default as set forth in Section 4
above, subject to the Secured Party's right to cure any default within five (5)
days. Any reasonable attorneys' fees and other expenses incurred by Secured
Party in connection with enforcing any of its rights hereunder or in a
bankruptcy filing relating to Debtor, whether a complaint is filed or not, shall
be additional indebtedness of Debtor secured by this Agreement, and shall not be
deemed a penalty.

               5.1    Cure.

               Debtor shall be provided a period of five (5) days to cure a
default. In the event Debtor fails to cure any default within such time period,
including the payment of all costs and expenses provided for in this Agreement
and the Note, Secured Party may immediately enforce any and all rights provided
under this Agreement and the Note.

6.            Security Agreement.

               6.1    Grant of Security Interest.

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               Debtor, in consideration of the Loan, hereby grants, conveys, and
assigns to Secured Party, as security, all of Debtor's existing and future
right, title and interest in the property listed in Section 6.2 of this
Agreement, subject to existing perfected security interests. This security
interest is granted to Secured Party to secure the following: (a) the payment of
the indebtedness evidenced by the Note attached hereto as Exhibit 1, including
all renewals, extensions, and modification thereof; (b) the payment, performance
and observance of all warranties, obligations, covenants and agreements to be
paid, performed or observed by under this Agreement; and (c) the payment of all
other sums, with interest thereon, advanced or otherwise due or payable under
the terms of this Agreement.

       6.2    Property.

               The property subject to the security interest (the "Collateral")
is as follows:

               6.2.1  Equipment.

               All equipment of Debtor.

               6.2.2  Miscellaneous Receivables.

               All chattel paper, contract rights, commissions, warehouse
receipts, bills of lading, delivery orders, drafts, acceptances, notes,
securities and other instruments, documents, all other forms of receivables, and
all guaranties and securities therefor of Debtor.

               6.2.3  Inventory and Other Tangible Personal Property.

               All inventory of Debtor, including all goods, merchandise,
materials, raw materials, work in progress, finished goods, now owned or
hereafter acquired and held for sale or lease or furnished or to be furnished
under contracts or service agreements or to be used or consumed in Debtor's
business and all other tangible personal property of Debtor.

               6.2.4  All General Intangibles.

               All general intangibles now owned by Debtor or hereafter acquired
by Debtor.

               6.2.5  After-Acquired Property.

               All property of the types described in Sections 6.2.1 - 6.2.4, or
similar thereto, that at any time hereafter may be acquired by Debtor, including
but not limited to all accessions, parts, additions, and replacements.

               6.2.6  Proceeds.

               All proceeds, in any type or form arising from the sale or other
disposition of any of the Collateral described or referred to in Sections 6.2.1
- 6.2.5.

               6.2.7  Technology.

               All technology assigned or otherwise transferred by any
subsidiary, whether a corporation or other entity, of Debtor, wherever
domiciled, evidencing such entities' ownership of the technology utilized by
Debtor.

               6.3.   Covenants of Debtor.

               Debtor agrees and covenants, and acknowledges that Secured Party
is reasonably relying upon these agreements and covenants, as follows:

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       6.3.1  Payment of Principal and Interest.

               Debtor shall pay the principal and interest evidenced by the Note
from the proceeds realized from the sale of refreshment centers to the hotel
properties, and in the denominations, set forth below:

               6.3.1.1 Best Western Kelowna Inn, British Columbia, Canada - 68
Model RS-5000 Refreshment Centers priced at $999.95 per unit, for a total
purchase price of $67,997;

               6.3.1.2 DoubleTree Guest Suites, New York, NY - 460 Model RS-5000
Refreshment Centers priced at $999.95 per unit, for a total purchase price of
$459,977;

               6.3.1.3 DoubleTree Hotel, Rosemont, Illinois - 369 Model RS-3000
Refreshment Centers priced at $1,099.95 per unit, for a total purchase price of
$405,882;

               6.3.1.4 Embassy Suites Hotel, New York, NY - 463 Model RS-3000
Refreshment Centers priced at $1,199.90 per unit, for a total purchase price of
$555,554;

               6.3.1.5 Hilton Times Square, New York, NY - 444 Model CC 103-LB
Refreshment Centers priced at $1,199.90 per unit, for a total purchase price of
$532,756; and/or

               6.3.1.6 Marriott (JW) Miami on Brickell, Miami, FL - 300 Model
RS-5000 Refreshment Centers priced at $999 per unit, for a total purchase price
of $299,700.

               6.3.2 Corporate Existence. Debtor is a corporation duly organized
and existing under the laws of the State of Nevada.

               6.3.3 Corporate Authority. The execution, delivery, and
performance of this Agreement, and the issuance of the Note and Warrant has been
duly authorized, is not in contravention of law or the terms of the Debtor
articles of incorporation and bylaws, or of any indenture, agreement, or
undertaking to which Debtor is a party or by which it is bound.

               6.3.4 Ownership of Collateral.
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               Debtor is the sole owner of the Collateral and will defend the
Collateral against the claims and demands of all other persons at any time
claiming the same or any interest therein.

          6.4  Intentionally Left Blank.

          6.5  Removal of Collateral Prohibited.

               Debtor shall not remove the Collateral from its premises, or
otherwise dispose of it, other than utilizing it in the ordinary course of
business, without the prior written consent of Secured Party.

          6.6  Taxes and Assessments.

               Debtor will pay or cause to be paid promptly when due all taxes
and assessments on the Collateral. Debtor may, however, withhold payment of any
tax assessment or claim if a good faith dispute exists as to the obligation to
pay so long as funds sufficient to pay the taxes and assessments are set aside
for such purpose either in cash or by surety bond issued in form of the
appropriate taxing authority.

          6.7  Insurance.

               Debtor shall have and maintain, or cause to be maintained,
insurance at all times with respect to all Collateral in such form, for such
periods, and underwritten by such companies as are satisfactory to Secured
Party. Debtor will promptly provide Secured Party, if requested in writing, with
the original policies or certificates of such insurance. Debtor shall promptly
notify Secured Party of any loss or damage that may occur to the Collateral.
Secured Party is hereby authorized to make proof of loss if it is not made
promptly by Debtor. All proceeds of any insurance on the Collateral shall be
held by Secured Party as a part of the Collateral. In the event of failure to
provide insurance as provided herein, Secured Party may, at its option, provide
such insurance at Debtor's expense.

          6.8  Protection of Secured Party's Security.

               If Debtor fails to perform the covenants and agreements contained
or incorporated in this Agreement, or if any action or proceeding is commenced
which affects the Collateral or title thereto or the interest of Secured Party
therein, including, but not limited to, eminent domain, insolvency, code
enforcement, or arrangements or proceedings involving a bankrupt or decedent,
then Secured Party may make such appearance, disburse such sums, and take such
action as Secured Party deems necessary, in its sole discretion, to protect
Secured Party's interest, including, but not limited to the following: (i)
disbursement of attorneys' fees; (ii) entry upon Debtor's property to make
repairs to the Collateral; and (iii) procurement of satisfactory insurance. Any
amounts disbursed by Secured Party pursuant to this Section 6.8, including
interest thereon, shall become additional indebtedness of Debtor secured by this
Agreement. Unless Debtor and Secured Party agree to other terms of payment, such
amounts shall be immediately due and payable and shall bear interest from the
date of disbursement at the interest rate stated in the Note. Nothing contained
in this Section 6.8 shall require Secured Party to incur any expense or take any
action.

          6.9  Inspection.

               Secured Party may enter Debtor's premises at any time to inspect
the Collateral, and Debtor shall cooperate with Secured Party to accommodate
such reasonable entries.

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          6.10 Lien Not Released.

               From time to time, Secured Party may, at Secured Party's option,
without giving notice to or obtaining the consent of Debtor or its successors or
assigns or of any other lienholders, without liability on Secured Party's part,
and notwithstanding a breach by Debtor of any covenant or agreement set forth in
this Agreement, extend the time for payment of said indebtedness or any part
thereof, reduce the payments thereon, release anyone liable on any of said
indebtedness, accept a renewal note or notes therefor, modify the terms and the
time of payment of said indebtedness, release from the lien of this Agreement
any part of the Collateral, take or release other or additional security,
reconvey any part of the Collateral, or join in any extension or subordination
agreement. Any actions taken by Secured Party pursuant to the terms of this
Section shall be in writing, shall not affect the obligation of Debtor or its
successors or assigns to pay the sums secured by this Agreement and to observe
the covenants of Debtor contained herein, and shall not affect the lien or
priority of lien hereof on the Collateral.

          6.11 Forbearance by Secured Party Not a Waiver.

               Any forbearance by Secured Party in exercising any right or
remedy hereunder, or otherwise afforded by applicable law, shall not be a waiver
of, or preclude the exercise of, any right or remedy. The acceptance by Secured
Party of payment of any sum secured by this Agreement after the due date of such
payment shall not be a waiver of Secured Party's right to either require prompt
payment when due of all other sums secured by this Agreement or to declare a
default for failure to make prompt payment. The procurement of insurance or the
payment of taxes, rents or other liens or charges by Secured Party shall not be
a waiver of Secured Party's right to accelerate the maturity of the indebtedness
secured by this Agreement, nor shall Secured Party's receipt of any awards,
proceeds or damages as provided in this Agreement operate to cure or waive any
default by Debtor in payment of sums secured by this Agreement.

          6.12 Uniform Commercial Code Security Agreement.

               This Agreement is intended to be a security agreement pursuant to
the Uniform Commercial Code for each of the items specified in Section 6.2 as
Collateral. Debtor hereby grants Secured Party a security interest in said
items. Debtor agrees to execute and file financing statements, as well as
extensions, renewals and amendments thereof, and reproductions of this
Agreement, and do whatever may be necessary under the applicable Uniform
Commercial Code in the state where the Collateral is located, to perfect and
continue Secured Party interest in the Collateral, all at the expense of Debtor.
The Parties agree that such financing statements will be filed in the name of
Secured Party. Debtor shall pay all costs of filing such financing statements
and any extensions, renewals, amendments, and releases thereof, and shall pay
all reasonable costs and expenses of any record searches for financing
statements requested by Secured Party. Without the prior written consent of
Secured Party, Debtor shall not create or allow to be created, pursuant to the
Uniform Commercial Code, any other security interest in the Collateral senior in
priority to that of Secured Party including replacements and additions thereto.
Upon the occurrence of an event of default, Secured Party shall have the
remedies of a secured party under the Uniform Commercial Code and, at Secured
Party's option, may also invoke any other remedy provided for in this Agreement.
In exercising any of said remedies, Secured Party may, at its sole option,
utilize an agent and may proceed against any part of the Collateral separately
or together and in any order whatsoever, without in any way affecting the
availability of Secured Party's remedies under the Uniform Commercial Code, or
of Secured Party's other remedies provided in this Agreement.

          6.13 Acceleration in Case of Borrower's Insolvency.

<PAGE>

               If the Debtor shall voluntarily file a petition under the Federal
Bankruptcy Act, or under any similar or successor federal statute relating to
bankruptcy, insolvency, arrangements or reorganizations, or under any state
bankruptcy or insolvency act, or file an answer in an involuntary proceeding
admitting insolvency or inability to pay debts, or if the Debtor shall be
adjudged a bankrupt, or if a trustee or receiver shall be appointed for the
Debtor's property, or if the Collateral shall become subject to the jurisdiction
of a federal bankruptcy court or similar state court, or if the Debtor shall
make an assignment for the benefit of its creditors, or if there is an
attachment, receivership, execution or other judicial seizure, then Secured
Party may, at Secured Party's option, declare all of the sums secured by this
Agreement immediately due and payable without prior notice to the Debtor, and
Secured Party may invoke any remedies permitted by this Agreement and/or the
Note. Any reasonable attorneys' fees and other expenses incurred by Secured
Party in connection with the Debtor's bankruptcy or any of the other events
described in this Section shall be additional indebtedness of the Debtor secured
by this Agreement, and shall not be deemed a penalty.

       6.14   Rights of Secured Party.

               6.14.1 Upon default, Secured Party may require Debtor to assemble
the Collateral and make it available to Secured Party at the place to be
designated by Secured Party which is reasonably convenient to the Parties.
Secured Party may sell all or any part of the Collateral, as reasonably
necessary to satisfy the obligations of Debtor hereunder to Secured Party, as a
whole or in parcels either by public auction, private sale, or any other
reasonable method of disposition. Nothing in this Section 6.14.1 shall be
construed to limit any of Secured Party's rights in connection with any of the
Collateral as provided herein. Secured Party may bid at any public sale on all
or any portion of the Collateral. Unless the Collateral is perishable or
threatens to rapidly decline in value or is of the type customarily sold on a
recognized market, Secured Party shall give Debtor reasonable notice of the time
and place of any public sale, or of the time after which any private sale or
other disposition of the Collateral is to be made. Notice must be provided at
least ten (10) days prior to the time of the sale or other disposition. A public
sale in the following fashion shall be conclusively presumed to be reasonable:

               6.14.2 Notice shall be given at least ten (10) days before the
date of sale by publication, at least once, in a newspaper of general
circulation published in the county in which the sale is to be held;

               6.14.3 The sale shall be held in a county in which the Collateral
or any part is located or in a county in which Debtor has a place of business;

               6.14.4 Payment shall be in cash or by certified check immediately
following the close of the sale;

               6.14.5 The sale shall be by auction, but it need not be by a
professional auctioneer; and

               6.14.6 The Collateral may be sold as is and without any
preparation for sale.

          6.15 Obligation to Sell Collateral.

               Notwithstanding any provision of this Agreement, Secured Party
shall be under no obligation to offer to sell the Collateral. In the event
Secured Party offers to sell the Collateral, there will be no obligation to
consummate a sale of the Collateral if, in Secured Party's reasonable business
judgment, none of the offers received by it reasonably approximate the fair
value of the Collateral. In the event Secured Party

<PAGE>

elects not to sell the Collateral, Secured Party may elect to follow the
procedures set forth in the Uniform Commercial Code for retaining the Collateral
in satisfaction of the obligation of Debtor, subject to the rights of Debtor
under such procedures.

          6.16 Receiver.

               In addition to the rights under this Agreement, upon the
occurrence of an event of default, Secured Party shall be entitled to the
appointment of a receiver for the Collateral as a matter of right, whether or
not the apparent value of the Collateral exceeds the outstanding principal
amount of the Note, and Debtor agrees to entry of an order therefor by any court
in the State of Nevada and/or Utah upon petition therefor.

          6.17 Waiver of Marshaling.

               Notwithstanding the existence of any other security interest in
the Collateral held by Secured Party or by any other party, Secured Party shall
have the right to determine the order in which any or all of the Collateral
shall be subjected to the remedies provided by this Agreement. Secured Party
shall have the right to determine the order in which any or all portions of the
indebtedness secured by this Agreement are satisfied from the proceeds realized
upon the exercise of the remedies provided in this Agreement. Debtor, any party
who consents to this Agreement, and any party who now or hereafter acquires a
security interest in the Collateral and who has actual or constructive notice of
this Agreement, hereby waive any and all rights to require the marshalling of
assets in connection with the exercise of any of the remedies permitted by
applicable law or by this Agreement.

          6.18 Maintenance of Collateral.

               Debtor agrees to maintain the Collateral in good working order,
separate and identifiable, at all times while in its possession.

          6.19 Miscellaneous.

               Debtor agrees to comply with the covenants and conditions of this
Agreement. All sums disbursed by Secured Party to protect the security of this
Agreement up to the principal amount of the Note shall be treated as
disbursements pursuant to such Agreements. All such sums shall bear interest
from the date of disbursement at the rate stated in the Note, unless collection
from Debtor of interest at such rate would be contrary to applicable law in
which event such amount shall bear interest at the highest rate which may be
collected from Debtor under applicable law. In case of a breach by Debtor of the
covenants and conditions of the Agreement, Secured Party (i) may invoke any of
the rights or remedies provided in the Agreement, (ii) may accelerate the sums
secured by this Agreement and invoke the remedies provided in this Agreement, or
(iii) may do both.

          7.   Remedies Cumulative.

               Each remedy provided in this Agreement is distinct and cumulative
to all other rights or remedies under this Agreement or afforded by law or
equity, and may be exercised concurrently, independently, or successively, in
any order.

          8.   Waiver of Statute of Limitations.

<PAGE>

               Debtor hereby waives the right to assert any statute of
limitations as a bar to the enforcement of this Agreement or to any action
brought to enforce the Note or any other obligation secured by this Agreement.

9.            Notices and Delivery.

               Any notices permitted or required under this Agreement shall be
deemed given upon the date of personal delivery or forty-eight (48) hours after
deposit in the United States mail, postage fully prepaid, return receipt
requested, addressed as follows:

               if to Debtor:

               Gregory L. Hrncir, Esq.
               RoomSystem Technologies, Inc.
               390 North 3050 East
               St. George, UT 84790

               if to Secured Party:

               James Savas
               c/o Ash Capital, LLC

               1400 South Foothill Blvd., Suite B-25
               Salt Lake City, UT 84108

                                        8

or at any other address as any party may, from time to time, designate by notice
given in compliance with this Section. Any deliveries required under this
Agreement must be made by personal delivery at the applicable address listed
above.

10.          Indemnification.

               10.1       General.

               Debtor agrees to indemnify, reimburse, and hold harmless Secured
Party, or any agent of the Secured Party (Secured Party is referred to as the
"Indemnitee" throughout this Section 10) from and against all claims, damages,
losses, liabilities, demands, suits, judgments, causes of action, civil and
criminal proceedings, penalties, fines, and other sanctions, and any attorney
fees and other reasonable costs and expenses, arising out of the Debtor's
negligence or under the doctrine of strict liability (collectively "Claims"), or
relating to or arising in any manner out of:

               10.1.1 this Agreement or the breach of any representation,
warranty, or covenant made by Debtor under this Agreement;

               10.1.2 any issuance, offering, or sale of securities of Debtor;
and

               10.1.3 any transaction, approval, or document contemplated by the
Agreement.

<PAGE>

               The Parties hereto intend that this Agreement shall provide for
indemnification in excess of that expressly provided for by statute, including
but not limited to, any indemnification provided by the Debtor articles of
incorporation, its bylaws, a vote of its shareholders or disinterested
directors, or applicable law.

          10.2 Definitions.

          10.2.1 Expenses.

               For purposes of Section 10, the term "expenses" shall mean (i)
any expense, liability, or loss, including attorneys' fees, judgments, fines,
ERISA excise taxes and penalties, and amounts paid or to be paid in settlement;
(ii) any interest, assessments, or other charges imposed on any of the items in
part (i) of this subsection; and (iii) any federal, state, local, or foreign
taxes imposed as a result of the actual or deemed receipt of any payments under
this Agreement paid or incurred in connection with investigating, defending,
being a witness in, participating in (including on appeal), or preparing for any
of the foregoing in any proceeding relating to any indemnifiable event.

          10.3 Partial Indemnification.

               If the Indemnitee is entitled under any provision of this
Agreement to indemnification by Debtor for a portion of expenses, but not for
the total amount of expenses, Debtor shall indemnify the Indemnitee for the
portion to which the Indemnitee is entitled.

          10.4 Indemnification Payment.

               The Indemnitee shall receive indemnification of expenses from
Debtor in accordance with this Agreement as soon as practicable after the
Indemnitee has made written demand to Debtor for indemnification.

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If the Indemnitee has not received full indemnification within five (5) days
after making a demand in accordance with the terms hereof, the Indemnitee shall
have the right to enforce its indemnification rights under this Agreement by
commencing litigation in any court in the State of Nevada. Debtor hereby
consents to service of process and to appear in any such proceeding. The remedy
provided for in this Section shall be in addition to any other remedies
available to the Indemnitee in law or in equity. If requested by Indemnitee,
Debtor shall, within ten (10) business days after such request, advance to the
Indemnitee such expenses as are incurred by the Indemnitee in connection with
any claim asserted against or action brought by the Indemnitee for:

               10.4.1 Indemnification of expenses or advances of expenses by
Debtor under this Agreement, or any other agreement, or under applicable law, or
under the Debtor articles of incorporation or bylaws now or hereafter in effect
relating to indemnification for indemnifiable events.

          10.5 Settlement.

               Debtor shall not settle any proceeding in any manner that would
impose any penalty or limitation on the Indemnitee without the express written
consent of Indemnitee. Neither Debtor nor the

<PAGE>

Indemnitee will unreasonably withhold their consent to any proposed settlement.
Debtor shall not be liable to indemnify the Indemnitee under this Agreement with
regard to any judicial award if Debtor was not given a reasonable and timely
opportunity, at its expense, to participate in the defense of such action;
provided, however, the liability of Debtor under this Agreement shall not be
excused if participation in the proceeding by Debtor was barred by this
Agreement.

          10.6 Tender by Secured Party.

               In the event of any controversy or claim arising out of this
Agreement or the breach of the Agreement, Secured Party may tender a defense to
Debtor, who hereby agrees to promptly accept Secured Party's tender, so long as
Secured Party notifies Debtor within five (5) days of Secured Party's receipt of
any written instrument or pleading relating to any controversy or claim arising
out of this Agreement or the breach of this Agreement. If timely acceptance of
tender is not forthcoming, Secured Party may, at the expense of Debtor, retain
its own counsel. Debtor hereby agrees to advance any and all reasonable costs
and expenses to Secured Party in connection with Secured Party's retention of
counsel.

          11.  Entire Agreement.

               This Agreement, the Note, the Warrant, including the Subscription
Agreement and Confidential Investor Questionnaire attached hereto as Exhibit 3,
contain the entire understanding between and among the Parties and supersedes
any prior understandings and agreements among them respecting the subject matter
of this Agreement.

          12.  Agreement Binding.

               This Agreement shall be binding upon the heirs, executors,
administrators, successors and assigns of the Parties hereto.

          13.  Amendment and Modification.

               Subject to applicable law, this Agreement may be amended,
modified, or supplemented only by a written agreement signed by the Parties.

          14.  Attorneys' Fees.

               In the event arbitration, suit or action is brought by any party
under this Agreement to enforce any of its terms, and in any appeal therefrom,
it is agreed that the prevailing party shall be entitled to reasonable
attorneys' fees to be fixed by the arbitrator, trial court, or appellate court.

          15.  Arbitration.

               Any controversy or claim between or among the parties, including
but not limited to those arising out of or relating to this Agreement or any
agreements or instruments relating hereto or delivered in connection herewith
and based on or arising in contract or in tort, shall, at the request of any
party, be determined by binding arbitration. The arbitration shall be conducted
in Las Vegas, Nevada, in accordance with the United States Arbitration Act
(Title 9, U.S. Code), notwithstanding any choice of law provision in this
Agreement, and under the Commercial Rules of the American Arbitration
Association ("AAA"), not later than sixty (60) days after appointment of an
arbitrator. Any controversy concerning whether an issue is arbitrable shall be
determined by the arbitrator(s). The arbitrator shall have not the authority to
award

<PAGE>

punitive damages. Judgement upon the arbitration award shall be final and may be
entered in any court having jurisdiction. The institution and maintenance of an
action for judicial relief or pursuit of provisional or ancillary remedy shall
not constitute a waiver of the right of any party, including the plaintiff, to
submit the controversy or claim to arbitration if any other party contests such
action for judicial relief.

          16.  Law Governing.

               This Agreement shall be governed by and construed in accordance
with the laws of the State of Nevada.

          17.  Savings Clause.

               If any provision of this Agreement, or the application of such
provision to any person or circumstance, shall be held invalid, the remainder of
this Agreement, or the application of such provision to persons or circumstances
other than those as to which it is held invalid, shall not be affected thereby.

          18.  Titles and Captions.

               All section titles or captions contained in this Agreement are
for convenience only and shall not be deemed part of the context nor effect the
interpretation of this Agreement.

          19.  Further Action.

               The Parties hereto shall execute and deliver all documents,
provide all information and take or forbear from all such action as may be
necessary or appropriate to achieve the purposes of the Agreement, including,
but not limited to, executing such financing statements, as the Secured party
may deem necessary and appropriate to protect its interests.

          20.  Counterparts.

               The terms of the Agreement are contractual and not merely
recital. The Agreement may be signed in one or more counterparts, each of which
shall be deemed an original. Furthermore, facsimile copies shall be deemed the
same as originals. The Agreement shall be deemed fully executed and effective
when all Parties have executed at least one of the counterparts, even though no
single counterpart bears all such signatures.

               IN WITNESS WHEREOF, the Parties have executed this Agreement as
of the date first written above.

SECURED PARTY

By:     /s/
        -----------------------------------------
Name:
        -----------------------------------------
Title:  Managing Director, Ash Capital
        -----------------------------------------

<PAGE>

DEBTOR

By:     /s/ Steven L. Sunyich
        -----------------------------------------
            Steven L. Sunyich
            Chief Executive Officer<PAGE>

                                                                Exhibit 10.17

                          LIST OF AGENCY SERVICES AND FEES

     This LETTER OF AGREEMENT is entered into by and between Hall
Communications, Inc., a Nevada Corporation ("Agency") and eRoom System
Technologies, Inc., a Nevada Corporation ("Client"), effective March 30, 2000
through March 30, 2001.

AGENCY SERVICES

Agency agrees to act to act as the "Advertising and Marketing Agency of Record"
for the Client under the terms of this agreement.  The following is a list of
the services that the Agency will provide to the client.

     1.0 DESIGN/CREATIVE.  Agency will develop and implement the Client's
creative/design related to advertising, marketing and/or promotion.  Items to be
included:

     a.   Company brochure(s) for customers and potential customers
     b.   New corporate name development
     c.   Logo and corporate identity package including letterhead, business
          cards, etc.
     d.   Corporate information packets
     e.   Office signage
     f.   Trade show booth and collateral materials
     g.   Development of compact disc (CD) with company information
     h.   Development of corporate video
     i.   Web site design
     j.   Presentation design
     k.   Product Design
     l.   Internal Corporate Communications
     m.   Visual and Graphic Standards Guide

There will be outside costs associated with the above listed items (1.0 a-m).

     2.0 IPO PACKAGING.  Agency to design any materials that will be necessary
for IPO road show and investor meetings.  There will be some overlap between the
items in sections 1.0 and 2.0.  However, the Agency will ensure that the Client
has the appropriate materials, including:

     a.   Road show collateral materials
     b.   Road show presentation materials
     c.   Road show video

     3.0 PLANNING AND STRATEGY.  With the help of the Client, the Agency will
develop the overall message and marketing direction of the Client.  This will
include, but will not be limited to, a "Strategic Advertising and Marketing
Plan" for the Client.  The goal is to help identify what the company does, how
it does it, from whom it does it, how it will be done in the future and how all
of this will be communicated to the intended audiences.  In addition we will
help identify:

     a.   Main consumer benefits
     b.   Marketing Goals and Objective
     c.   Marketing Strategies
     d.   Target Market Definition
     e.   Geographic or Category Considerations

<PAGE>

FEES

     4.0 AGENCY FEES.  Client agrees to issue the Agency a warrant to purchase
166,667 shares of common stock at $3.60 per share, and pay a total of
$219,500.00 in the form of cash, based on the following schedule:

     PHASE ONE (MONTHS 1-4): Client to issue the Agency a warrant to purchase
     166,667 shares of common stock at $3.60 per shares

     PHASE TWO (MONTHS 5-8): Client to pay Agency $174,750.00 in cash
     ($43,687.50 per month).

     PHASE THREE (MONTHS 9-12): Client to pay Agency $174,750.00 in cash
     ($43,687.50 per month).

     5.0 OUTSIDE EXPENSES.  All outside expenses incurred by the Agency on
behalf of the Client, estimated at $450,500.00, will be billed to the Client in
addition to the above Agency Fees.  All expenses will be authorized by the
Client, and invoiced at the end of the activity month.  The client agrees to pay
Agency invoices within 30 days of invoice date.

     6.0 JOB ESTIMATES.  Agency agrees to provide the Client with job estimates
prior to starting every project/campaign.  Client approval of the estimate is
the Agency's authorization to proceed with the project/campaign.

     7.0 WARRANTS.  Agency will be issued a warrant to purchase 166,667 shares
of common stock, exercisable though December 31, 2001.  Client will offer Agency
one demand right registration, exercisable any time following the one year
anniversary of the IPO (subject to SEC/NASDAQ approval).

     8.0 OTHER.  Throughout the life of this agreement between the Agency and
the Client, there may be other business opportunities that arise.  Agency and
Client agree that this Letter of Agreement may be amended from time to time to
include other services as long as both Agency and Client agree to the terms.

SIGNATURES

The following authorized signatures verify that both parties have agreed to all
terms of this agreement, effective as of the date listed in the first paragraph
of this agreement.

HALL COMMUNICATIONS, INC.

By:  /s/ Mick Hall                      Date:     3/30/00
   --------------------------------          --------------------------------
     Mick Hall, President/CEO

EROOM SYSTEM TECHNOLOGIES, INC.

By:  /s/ Steven Sunyich                 Date:     3/30/00
   --------------------------------          --------------------------------
     Steven Sunyich, CEO

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