Document:

exv10w5

 

Exhibit 10.5

MASTER LICENSE AGREEMENT 

	 	 	 	 	 
	Licensor:

	 	Allstate Dataworks, LLC
	 	Agreement No.: AEFA-10/4/99-KF-1
	 

	 	DBA US Dataworks	 	 
	 

	 	5301 Hollister, Suite 250
	 	Effective Date: October 15, 1999
	 

	 	Houston, Texas 77040-6132	 	 
	 

	 	Contact: Terry Stepanik	 	 

This Master License Agreement (“Agreement”) is made and entered into as of the Effective
Date specified above between American Express Travel Related Services Company, Inc on behalf of,
and for the benefit of itself, its parent, its parent’s affiliates, and subsidiaries also known as
American Express Company (“AMEXCO), having an office at American Express Tower, World Financial
Center, New York, New York 10285 (“AMEXCO”) and the Licensor specified above. This Agreement
specifically applies to domestic AMEXCO locations only. It supersedes any shrink-wrap license that
accompanies the media on which the software described herein is provided.

ARTICLE 1: PROVISION OF PROGRAMS

1.1 Under the provisions of this Agreement, Allstate Dataworks, LLC (USD) agrees to grant AMEXCO
licenses to use certain of USD’s proprietary computer programs and associated materials
(“Products”). All products, support options, and, escrow agreements, and development work are
listed substantially in the attached as the Exhibits below.

Exhibit A — Schedule

Exhibit B — Software Products Schedule

Exhibit C — Escrow Agreement

1.1.1 This Agreement also permits AMEXCO to obtain USD’s services to customize, modify and/or
enhance Products, to develop programs, software and materials related to Products, and/or such
other services as the parties mutually agree upon (“Custom Services”). Custom Services shall
be specified on a Statement of Work and will be attached as an applicable Schedule.

1.2 Each Schedule shall be numbered and dated to facilitate identification and when executed by
both parties shall form a part of this Agreement. Each Schedule shall include: (i) the AMEXCO site
where each Product is to be installed (“Installation Site”); (ii) the name and/or other description
of each Product; (iii) the scheduled date each Product is to arrive at the Installation Site
(“Scheduled Delivery Date”); (iv) the duration of each license (“License Term”); (v) the scope of
each Product license, as defined in Article 5; (vi) the standard specifications applicable to each
Product (“Specifications”); (vii) the charge for the license for each Product (“License Fee”);
(viii) the maintenance charges for each Product, if any (“Maintenance Fee”) and whether such
Maintenance Fees are monthly, quarterly, annual or otherwise; and (ix) any other provisions the
parties mutually agree upon.

					
	 	 	 	 	 
	 
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1.2.1 In the event of any inconsistency between this Agreement and any Schedule, the
provisions of such Schedule shall govern, for purposes of such Schedule.

1.3 AMEXCO, its parent, domestic subsidiaries and affiliated companies (“AMEXCO Entities”) may
execute Schedules with USD under this Agreement and for purposes of such Schedule shall be
considered “AMEXCO” as that term is used throughout this Agreement.

ARTICLE
2: DELIVERY; INSTALLATION

2.1 USD shall deliver each Product to the Installation Site on or before its Scheduled
Delivery Date. If any Product is not delivered within ten (10) days of its Scheduled Delivery
Date, USD shall be notified and given an opportunity to cure. If after the parties mutually agree
on a revised delivery date, USD fails to deliver the Product, AMEXCO may, on written notice any
time thereafter, terminate the Schedule involved in whole or in part, without obligation, liability
or penalty of any kind.

2.2 USD shall install each Product at the Installation Site as soon as possible after delivery. If
any Product is not installed within twenty (20) days of its Scheduled Delivery Date, USD shall be
notified and given an opportunity to cure. If after being notified, USD does not install the
Product within the agreed upon time frame, AMEXCO may, on written notice any time thereafter,
terminate the Schedule involved in whole or in part, without obligation, liability or penalty of
any kind. Unless an installation charge is specified on the applicable Schedule, there shall be no
charge to AMEXCO for USD’s installation services.

ARTICLE 3: ACCEPTANCE

3.1 When each Product has been successfully installed at the Installation Site and has been
made ready for use, USD shall notify AMEXCO and AMEXCO shall commence acceptance testing of such
Product with such assistance and support as necessary from USD personnel. The acceptance test shall
be conducted for the purpose of demonstrating that the Product performs in accordance with its
Specifications, Documentation and any other criteria and procedures mutually agreed upon and set
forth in the Schedule. AMEXCO shall provide sufficient resources to complete acceptance testing
within a period of four (4) calendar weeks from the date of notification that the system is ready
for use. The four weeks will begin at the time that the Product is mutually agreed upon and for any
extensions, for the acceptance testing at the production facility. AMEXCO may choose to extend the
acceptance testing period if corrections in the Product are needed.

3.2 Once the Product has successfully passed the acceptance test, AMEXCO shall notify USD in
writing of acceptance of such Product. If a Product does not pass the acceptance test, AMEXCO shall
notify USD, specifying in reasonable detail in what respects the Product has failed to perform.
USD shall promptly correct any deficiencies disclosed by the acceptance test and AMEXCO shall
repeat the entire test until the Product has successfully passed. If the Product fails to pass
within sixty (60) days of the date the deficiency was detected, AMEXCO shall have the option of
immediately terminating the Schedule involved in whole or in part, without obligation, liability or
penalty of any kind, or

					
	 	 	 	 	 
	 
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continuing the acceptance test; provided, however, that AMEXCO’s termination option shall
remain available to AMEXCO during any such continuation.

ARTICLE
4: DOCUMENTATION AND TRAINING

4.1 Upon delivery of each Product, USD shall deliver to AMEXCO one (1) copy of all generally
available documentation for such Product sufficient to enable AMEXCO personnel to use and to fully
understand the use and operations of the Product (“Documentation”). AMEXCO may copy the
Documentation in order to satisfy its own internal requirements or may request USD to furnish
additional copies at USD’s current standard prices, less any applicable discounts.

4.2 If training is required and/or included for a Product, the charge, duration, nature and other
particulars applicable to such training shall be specified on the Schedule.

4.3 USD shall maintain the Product, including Documentation, in at least the current and one prior
version, in escrow with an independent third party (“Escrow Agent”). USD shall supply AMEXCO with a
copy of its agreement with said Escrow Agent or such other form of Escrow Agreement as the parties
may agree to be mutually acceptable. The attached Exhibit C is incorporated herein as though
completely and originally recited herein.

ARTICLE 5: SCOPE OF LICENSE AND PROPRIETARY RIGHTS

5.1 USD grants to AMEXCO a non-exclusive, 10-year, U.S. License to use each Product,
commencing upon its delivery to AMEXCO and continuing thereafter from the date of AMEXCO’s
acceptance of the Product, for the License Term specified on the Schedule, unless terminated
earlier in accordance with this Agreement.

5.2 Each license hereunder shall be designated on the Schedule as one of the following:

5.2.1 A “CPU License” shall entitle AMEXCO to use the Product on the specific central
processing unit (“CPU”), designated by model, type and/or serial number on the Schedule. If CPU
Licenses hereunder are dependent on the size or type of CPU, then the legend “CPU License —
Specific Size/Type Only” must appear on the applicable Schedule.

5.2.2 An “Installation Site License” shall entitle AMEXCO to use the Product on any and all
equipment or devices at the Installation Site (including all buildings physically contiguous or
directly connected or accessible to each other).

5.2.3 A “U.S. License” shall entitle AMEXCO to use the Product anywhere in the United States
(including its possessions and territories) at any sites and on all CPUs owned, controlled or
operated by or for the benefit of AMEXCO.

5.2.4 A “North American License” shall entitle AMEXCO to use the Product anywhere in the
continental United States, at any sites and on all CPUs owned, controlled or operated by or
for the benefit of AMEXCO.

					
	 	 	 	 	 
	 
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5.2.5 A “Country License” or “Regional License” shall specify the country or countries
comprising a region and shall entitle AMEXCO to use the Product anywhere at any sites and on
all CPUs owned, controlled or operated by or for the benefit of AMEXCO within the country or
region specified.

5.2.6 A “Worldwide License” shall entitle AMEXCO to use the Product anywhere in the world
(unless specific countries are excluded by USD on the Schedule) at any sites and on all CPUs
owned, controlled or operated by or for the benefit of AMEXCO.

5.2.7 Any other type or scope of license mutually agreed upon shall be specified and described
on the Schedule.

5.3 All licenses shall include the right of AMEXCO to use the license for the benefit of AMEXCO and
its domestic subsidiaries, affiliates, joint ventures or other parties to use the Product involved;
provided, however, that such use is controlled, operated and/or conducted by or for the benefit of
AMEXCO or conducted by another party authorized by AMEXCO to conduct all or any portion of AMEXCO’s
businesses.

5.4 At any time, upon written notice to USD, AMEXCO may change the scope of its license for any
Product, consistent with the categories described in Section 5.2 above or for such other scope as
is mutually agreed upon (“Upgrade”). The charge or refund applicable to Upgrades, shall be the
difference between the then current License Fee for the Product license currently held by AMEXCO
and the modified license being obtained by AMEXCO as a result of the Upgrade, payable as specified
in Section 8.1.1 (or, in the case of a refund, as a credit against the next payment due to USD).

5.4.1 If AMEXCO transfers a “CPU License — Specific Size/Type Only” to another CPU of a
different size or type then it shall be treated as an Upgrade within the meaning of Section
5.4 above.

5.5 AMEXCO may transfer the license to use a Product from one CPU to another or from one domestic
Installation Site to another without payment of any additional license fee or charge, so long as
the use remains consistent with the scope of that Product’s license as specified in Section 5.2.
Each license includes the right to access and use Products in connection with any associated or
interconnected networks, peripherals, equipment and devices, unless otherwise specifically
prohibited or limited in the Schedule.

5.6 Unless prohibited on the Schedule, AMEXCO may obtain additional licenses to use any Product
licensed to AMEXCO hereunder (“Supplementary License”), by making a copy of the Product involved,
together with any applicable Documentation and/or related materials. AMEXCO agrees to notify USD on
a quarterly basis, of all copies made in the preceding quarter, together with the term and scope of
license required and all Installation Site, CPU or other information applicable to such license and
to pay for such licenses as specified in Section 7.1.1. Supplementary Licenses shall commence on
the date the additional copy is made by AMEXCO.

					
	 	 	 	 	 
	 
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5.7 Each license includes the right to use Products on temporary substitute or back-up
equipment. AMEXCO shall also be entitled to make and keep copies of each Product and its
Documentation at a separate facility for purposes of safekeeping and back-up.

5.8 USD retains title to the Products provided hereunder and does not convey any proprietary rights
or other interest therein to AMEXCO, other than the licenses granted hereunder. USD agrees that
AMEXCO shall have the right to enhance, modify and/or adapt any of the Products and/or materials
provided to AMEXCO hereunder, may create and use derivative works and may use and combine Products
with other programs and/or materials.

5.8.1 Notwithstanding anything to the contrary herein, and unless otherwise specified in the
Schedule, AMEXCO shall have the exclusive right to use any enhancements, modifications,
adaptations and derivative works made by or for AMEXCO or by USD specifically at AMEXCO’s
request or direction.

5.9 AMEXCO shall notify USD within sixty (60) days in writing if it opts to continue a Product
license and License Term for any such continuation. The License Fee applicable to any continuation
of a Product license (“Renewal Fee”) shall be the lesser of: (a) the License Fee applicable to the
current License Term (if the terms are equivalent); (b) USD’s then current License Fee applicable
to the renewal License Term; or (c) such other license fee as is mutually agreed upon by the
parties. Notwithstanding anything herein to the contrary, License Terms shall continue at no
additional charge to the end of the License Term or for sixty (60) days after receipt of USD’s
notice referred to above, whichever is later, and thereafter, if AMEXCO exercises the option to
continue the license as provided hereunder.

ARTICLE 6: ESCROW MATERIALS

6.1 On or before delivery of the Product to Amexco, Licensor shall deliver to an independent
third party escrow agent, selected and designated by Amexco and approved by Licensor (such
approval not be unreasonably withheld) (“Escrow Agent”), for deposit in accordance with an escrow
agreement among the Escrow Agent and the parties hereto and is substantially in the form attached
as Exhibit C (“Escrow Agreement”), a current and complete copy of the Source Code and any other
materials required by the terms of the Schedule to be deposited in escrow (“Escrow Materials”).

6.2 Within five (5) days of the installation of any new Update, Product release (or any other
substantial modification to the Product) or within six (6) months of the last deposit hereunder,
whichever is sooner, Licensor shall deliver to the Escrow Agent, for deposit in accordance with
such Escrow Agreement, any and all changes to the Escrow Materials which correspond to changes, if
any, made to the corresponding Product or shall notify Escrow Agent that no changes were made
during the preceding period. All materials deposited hereunder shall be considered “Escrow
Materials” as the term is used herein.

6.3 In the event Licensor fails to maintain and/or support any Product in accordance with the
provisions of this Agreement and such failure is not fully remedied within thirty

					
	 	 	 	 	 
	 
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(30) days of Amexco’s notice to Licensor, then notwithstanding any other rights and remedies
to which Amexco may be entitled, Amexco shall immediately have the right to obtain a copy of the
Escrow Materials from the Escrow Agent upon written notice as provided in the Escrow Agreement.

6.4 Any release of Escrow Materials to Amexco shall remain subject to the confidentiality
obligations set forth in Section 11 hereof. Escrow Materials shall be utilized by Amexco for its
maintenance and support requirements for the Product(s) and no other purpose whatsoever.

6.5 Amexco shall have the right, at any time upon at least ten (10) days’ written notice to
Licensor and Escrow Agent, to select and designate a new escrow agent to replace the Escrow Agent
hereunder. Upon such notice, Escrow Agent shall completely, safely and securely transfer the Escrow
Materials to the new escrow agent (which will then become the “Escrow Agent” hereunder) and confirm
such transfer in writing to Amexco and Licensor.

ARTICLE
7: MAINTENANCE

7.1 During the Warranty Period specified in Section 8.4 at no charge, and thereafter in
consideration of AMEXCO’s payment of the applicable Maintenance Fee, USD agrees to provide AMEXCO
with the services specified in this Article 7 as part of its maintenance and support services for
Products licensed hereunder.

7.2 USD shall correct and repair Products, following telephonic, electronic or other notification
by AMEXCO to USD of any failure, malfunction, defect or nonconformity which prevents the Product
from performing in accordance with the warranties, Documentation, Specifications and other
descriptions and/or materials provided to AMEXCO.

7.3 USD shall respond by telephone (or other confirmed means) to any request for service made
during the hours from 8:00 A.M. to Midnight. (Installation Site local time), Monday through Friday,
within one (1) hour of AMEXCO’s initial request for service. If any failure, malfunction, defect or
nonconformity cannot be satisfactorily corrected through telephone, electronic or other remote
means, AMEXCO may request on-site assistance from USD and USD shall respond by having any necessary
maintenance personnel, trained in the Product to be serviced, at the site where such Product is
located within twenty four (24) hours of AMEXCO’s initial request for service and apply continuous,
dedicated efforts and resources until the problem is resolved. USD and AMEXCO may mutually agree
to any other problem resolution activities appropriate to the situation in addition to, or instead
of the above noted means.

7.4 USD shall provide AMEXCO with all revisions, updates, improvements, modifications and
enhancements to each Product and to the Documentation described in Section 4.1. hereof, which are
produced and generally made available by USD (“Update”). If any Update is acceptable to AMEXCO,
AMEXCO shall allow USD to install same (or if “AMEXCO Installed”, provide documentation and
materials necessary to successfully install such Update) and provide such services as are required,
if any, to enable AMEXCO to continue AMEXCO’s intended use of the Product. If any such Update
adversely affects

					
	 	 	 	 	 
	 
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AMEXCO’s use of the Product, AMEXCO’s operations or other systems or processes, in AMEXCO’s
sole judgment, acting reasonably and in good faith, AMEXCO may refuse to accept same, and in such
event, USD shall maintain the Product in the form in effect immediately prior to USD’s request that
AMEXCO accept such Update. If USD satisfactorily resolves the problems that gave rise to AMEXCO’s
refusal, AMEXCO shall permit USD to install the Update. For purposes of this Agreement, an Update
once incorporated into any Product or Documentation shall be considered a part thereof for all
purposes hereunder.

7.5 USD shall produce and make available to AMEXCO any and all modifications to the Products to
enable same to operate in conjunction with any new releases of the applicable equipment’s operating
system.

7.6 USD shall provide reasonable remote technical assistance and consultation to AMEXCO at any time
during normal working hours.

7.7 USD shall provide revised and/or updated Documentation to correspond to any changes (including
Updates) made to the Products, within ten (10) days of such changes.

7.8 If AMEXCO attempts to perform maintenance and/or repair service on the Product and, as a
result, further service is required to restore the Product to proper operating condition, such
service shall be provided by USD hereunder; provided, however, that USD shall have the right to
charge AMEXCO for such services at USD’s then applicable time and materials rates.

7.9 AMEXCO may elect to extend the hours of maintenance coverage, arrange for on-site or other
services available from USD and unless otherwise mutually agreed, USD shall provide such other
services at its then current applicable prices.

7.10 AMEXCO may change the type of and nature of additional services elected hereunder or may
terminate maintenance and support services for any Product licensed hereunder, at any time in whole
or in part, upon thirty (30) days’ written notice to USD.

ARTICLE
8: INVOICING; PAYMENT; DISCOUNTS

8.1 USD may invoice AMEXCO for the License Fee of products set forth on the Schedule B for each
Product upon successful installation of Products and the custom code upon successful acceptance
testing, on or after execution of this agreement in accordance with Section 3.2 hereof. Subsequent
License Fees for such Product, if applicable, shall be invoiced to AMEXCO monthly, quarterly,
annually or otherwise, in advance, as specified on the Schedule.

8.1.1. License Fees applicable to Upgrades and/or Supplementary Licenses, may be invoiced
immediately upon USD’s receipt of AMEXCO’s notification of Upgrade or Supplementary License as
required hereunder.

8.1.2. Renewal Fees may be invoiced to AMEXCO at any time after AMEXCO’s notice of renewal and
shall be payable within thirty (30) days of its receipt or on the

					
	 	 	 	 	 
	 
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effective date of the renewal, whichever is later. Once renewed, the Renewal Fee
shall be read to mean “License Fee” for all purposes hereunder.

8.1.3 Custom coding, consulting, travel, and any other non license or maintenance
expenses may be invoiced to AMEXCO on a monthly basis during the term of the
development and installation process.

8.2 License Fees include the provision of maintenance and support services hereunder, unless a
separate Maintenance Fee is indicated on the Schedule. If payment of the License Fees for
any Product includes maintenance and support services, then all references to Maintenance Fees
shall be deemed to refer to those License Fees. Maintenance Fees may be invoiced commencing
upon expiration of the Warranty Period and monthly, quarterly, annually or otherwise, in
advance thereafter, as specified on the Schedule.

8.3 Each invoice properly rendered in accordance with this Agreement, shall be payable within
thirty (30) days after its receipt, unless otherwise specified herein.

8.4 Upon ninety (90) days’ written notice, USD may change the License Fees and/or Maintenance
Fees applicable to any Product at any time effective after one (1) year from the date of
expiration of the Warranty Period for such Product; provided, however, that increases
hereunder shall not exceed five percent (5%) per year over the preceding year and provided
further that in no event shall any fees or charges hereunder exceed USD’s then current
standard published charges.

8.5 AMEXCO shall be entitled to discounts on License Fees and Maintenance Fees hereunder
based on the Products licensed and/or maintenance services provided to all the AMEXCO
Entities hereunder, or such other discounts as may be available from USD, calculated at the
time the Schedule for such Product is entered into by the parties.

ARTICLE 9: WARRANTIES

9.1 USD warrants to AMEXCO that: (i) USD has the right to furnish the Products, Documentation,
Specifications and other materials and perform the services as specified in this Agreement
(“Product Materials and Services”) covered hereunder free of all liens, claims, encumbrances
and other restrictions; (ii) the Product Materials and Services furnished by USD and/or
AMEXCO’s use of the same hereunder do not violate or infringe the rights of any third party or
the laws or regulations of any governmental or judicial authority; (iii) AMEXCO shall be
entitled to use and enjoy the benefit of the Product Materials and Services, subject to and in
accordance with this Agreement; and (iv) AMEXCO’s use and possession of the Product Materials
and Services hereunder, shall not be adversely affected, interrupted or disturbed by USD or
any entity asserting a claim under or through USD.

9.2 USD warrants that: (i) all tangible portions of the Product Materials and Services shall
be free from any defects in materials and workmanship and the Products shall conform to and
operate in accordance with the Specifications for such Products, the Documentation provided to
AMEXCO by USD hereunder and such other descriptions and materials as are

					
	 	 	 	 	 
	 
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attached, described and/or provided under this Agreement; and (ii) the Specifications and
Documentation and other materials provided by USD hereunder shall faithfully and accurately reflect
the Products provided to AMEXCO hereunder.

9.3 USD warrants that the Product will materially comply with USDA’s then current published
specifications. AMEXCO shall notify USD in writing, within sixty (60) days after the date of this
Agreement, of its claim of any violation of foregoing warranty, in sufficient detail to identify
each claimed instance of noncompliance and enable USD to reproduce it. AMEXCO’s sole and essential
remedy is that USD shall use reasonable efforts to remedy each such properly reported instance of
noncompliance in a manner consistent with USD’s regular business practices. If USD cannot remedy
any material noncompliance within a reasonable time despite such efforts, then AMEXCO at its option
may return the Product owned or made for AMEXCO for a refund.

9.4 USD does not warrant that the Product will operate uninterrupted or that it will be free from
minor defects or errors that do not materially affect performance. USD will not be assume liability
for business expenses, machine downtime or any type of damages caused by a defect, deficiency,
error or malfunction in the Product.

9.5 USD warrants that: the Products have been tested and are fully capable of providing accurate
results using data having date ranges spanning the twentieth (20th) and twenty first
(21st) centuries (e.g., years 1980-2100). Without limiting the generality of the
foregoing, USD warrants that all software licensed from USD shall (a) manage and manipulate data
involving all dates from the 20th and 21st centuries without functional or data
abnormality related to such dates; (b) manage and manipulate data involving all dates from the
20th and 21st centuries without inaccurate results related to such dates; (c)
have user interfaces and data fields formatted to distinguish between
dates from the 20th and
21st centuries; and (d) represent all data related to include indications of the
millennium, century, and decade as well as the actual year. This warranty shall not apply to
Software and Documentation that has been modified or altered by AMEXCO. USD does not warrant that
Software will accommodate all dates in the year 2000 if Software is used with any hardware or
computer software that is not compliant with the year 2000 requirements.

9.6 USD warrants that for a period of one (1) year (or such other period as is specified on the
Schedule) after AMEXCO has notified USD of its acceptance of the Product pursuant to Section 3.2
(“Warranty Period”) it shall correct and repair any malfunction, defect or nonconformity which
prevents such Product from performing in accordance with the provisions of this Agreement at no
additional charge to AMEXCO.

9.7 USD warrants that, upon the expiration of the Warranty Period, and in consideration of the
applicable Maintenance Fees hereunder, it shall perform the maintenance and support services as
specified in this Agreement.

9.8 USD warrants to AMEXCO that Updates to the Products provided to AMEXCO hereunder shall not
degrade, impair or otherwise adversely affect the performance or operation of the Products provided
hereunder.

					
	 	 	 	 	 
	 
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9.9 USD warrants that any installation, maintenance or other services provided by USD
hereunder shall be performed in a high quality, professional manner by qualified personnel. USD
personnel will observe and comply with AMEXCO’s security procedures, rules, regulations, policies,
working hours and holiday schedules. In performing services at AMEXCO locations, USD personnel
will use best efforts to minimize any disruption to AMEXCO’s normal business operations.

9.10
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

ARTICLE 10: INTELLECTUAL PROPERTY INFRINGEMENT

10.1 USD agrees to defend and/or handle at its own expense, any claim or action against any
AMEXCO Entity for actual or alleged infringement of any intellectual or industrial property right,
including, without limitation, trademarks, service marks, patents, copyrights, misappropriation of
trade secrets or any similar proprietary rights, based upon the Product Materials and Services
furnished hereunder by USD or based on AMEXCO’s use thereof, provided that AMEXCO uses the Product
in compliance with the Contract. USD further agrees to indemnify and hold AMEXCO harmless from and
against any and all liabilities, losses, costs, damages and expenses (including reasonable
attorneys’ fees) associated with any such claim or action. USD shall have the sole right to
conduct the defense of any such claim or action and all negotiations for its settlement or
compromise, unless otherwise mutually agreed to in writing.

10.2 If any Product Materials and/or Services become, or in USD’s opinion are likely to become, the
subject of any such claim or action, then, USD, at its expense may either: (i) procure for AMEXCO
the right to continue using same as contemplated hereunder; (ii) modify same to render same
non-infringing (provided such modification does not adversely affect AMEXCO’s use as contemplated
hereunder); or (iii) replace same with equally suitable, functionally equivalent, compatible,
non-infringing products, materials and/or services. If none of the foregoing are commercially
practicable, USD having used all reasonable efforts, then AMEXCO shall have the right to terminate
the Schedule(s) involved and shall be entitled to a pro-rata refund of all payments made in respect
of such Product (calculated on a straight-line five (5) year basis unless a shorter License Term
applies).

ARTICLE 11: CONFIDENTIAL INFORMATION

11.1 USD agrees to regard and preserve as confidential all information related to the
business and activities of AMEXCO and the AMEXCO Entities, their customers, clients, suppliers and
other entities with whom AMEXCO and the AMEXCO Entities do business, that may be obtained by USD
from any source or may be developed as a result of this Agreement. USD agrees to hold such
information in trust and confidence for AMEXCO and not to disclose such information to any person,
firm or enterprise, or use (directly or indirectly) any such information for its own benefit or
the benefit of any other party, unless

					
	 	 	 	 	 
	 
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authorized by AMEXCO in writing, and even then, to limit access to and disclosure of such
confidential information to USD’s employees on a “need to know” basis only.

11.2 AMEXCO acknowledges that USD considers any materials labeled “Confidential” at the time of
their delivery to AMEXCO, to be confidential and trade secrets of USD and AMEXCO agrees that unless
AMEXCO has obtained USD’s written consent, AMEXCO shall keep such “Confidential” materials
confidential and prevent their disclosure to any person other than employees or representatives of
AMEXCO and the AMEXCO Entities, employees or representatives of USD, or other persons on AMEXCO’s
premises for purposes specifically related to AMEXCO’s permitted use of the Products.

11.3 Information shall not be considered confidential to the extent, but only to the extent, that
such information is: (i) already known to the receiving party free of any restriction at the time
it is obtained from the other party; (ii) subsequently learned from an independent third party free
of any restriction and without breach of this Agreement; (iii) is or becomes publicly available
through no wrongful act of either party; (iv) is independently developed by one party without
reference to any Confidential Information of the other; or (v) required to be disclosed pursuant to
a requirement of a governmental agency or law so long as the parties provide each other with timely
written prior notice of such requirements.

ARTICLE 12: GENERAL

TERM AND TERMINATION: This Agreement shall commence as of the Effective Date and continue
thereafter unless terminated as provided hereunder. Each Schedule shall become binding when duly
executed by both parties and shall continue thereafter unless terminated as permitted hereunder.
Notice of termination of any Schedule shall not be considered notice of termination of this
Agreement.

DUTIES UPON TERMINATION: Upon termination of this Agreement because of AMEXCO’s default, AMEXCO
shall immediately return Software and Documentation to USD, including, but not limited to, all
discs, tapes, documentation or other physical embodiments of the Software and Documentation, and
shall certify to USD that it has not retained any copies of the Software and that it acknowledges
that it may no longer use Software or Documentation. The data with respect to AMEXCO customers
shall remain the property of and may be retained by AMEXCO.

TAXES: AMEXCO agrees to pay all taxes levied against or upon the Products and any services or
their use hereunder, exclusive, however, of taxes based on USD’s income, which taxes shall be paid
by USD. If any tax for which AMEXCO is responsible hereunder is paid by USD, AMEXCO will reimburse
USD upon AMEXCO’s receipt of proof of payment.

LIABILITY: In no event shall either party be liable, one to the other, for any indirect, special
or consequential damages arising out of or in connection with this Agreement.

EXCUSABLE DELAYS: In no event shall either party be liable to the other for any delay or failure
to perform due to causes beyond the control and without the fault or negligence of the party
claiming excusable delay, including but not limited to, acts of God, war, riot,

					
	 	 	 	 	 
	 
	 	Confidential and proprietary information of the American Express Company
	 	11

 

 

embargoes, acts of civil or military authorities, fire, floods, earthquakes, accidents,
strikes or shortages of transportation.

MATERIAL BREACH: In the event of any material breach (failure, without legal excuse, to perform any
promise which forms the whole or part of the Agreement) of this Agreement by one party, the other
party may (reserving cumulatively all other remedies and rights under this Agreement and in law and
in equity) terminate the Schedule(s) involved, in whole or in part, by giving thirty (30) days’
written notice thereof; provided, however, that any such termination shall not be effective if the
party in breach has cured the breach of which it has been notified prior to the expiration of said
thirty (30) days.

CONTINUATION OF LICENSE: In the event of any termination by AMEXCO in accordance with the Material
Breach provision above, AMEXCO shall, effective as of the date of such termination, have a
perpetual license to use the Product, Documentation and any other items provided hereunder without
further fee, but otherwise subject to and in accordance with the provisions of this Agreement.
Upon termination of this agreement, based on the material breech provision above, AMEXCO shall
have the right to exercise the clause in the Software Escrow Agreement releasing all source code
and documentation for their sole and exclusive use.

DISCONTINUATION OF LICENSE: In the event that USD becomes unable or unwilling to continue to
support the Product at the end of the original License term, USD shall notify AMEXCO by giving one
hundred twenty (120) days’ written notice thereof. Upon receipt of this notice, AMEXCO shall have
the right to exercise the clause in the Software Escrow Agreement releasing all source code and
documentation for their sole and exclusive use.

NOTICES: Unless otherwise specified all notices shall be in writing and delivered personally or
mailed, first class mail, postage prepaid, to the addresses of the parties set forth at the
beginning of this Agreement, to the attention of the undersigned; provided, however, that a copy
of any USD notice of material breach to AMEXCO shall also be sent to the Office of the General
Counsel, World Financial Center, American Express Tower, 200 Vesey Street, 49th floor, New York,
New York 10285-4900. As to any Schedule, notices shall also be sent to the signatories of the
Schedule involved. Either party may change the address(es) or addressee(s) for notice hereunder
upon written notice to the other. All notices shall be deemed given on the date delivered or when
placed in the mail as specified herein.

ADVERTISING OR PUBLICITY: Neither party shall use the name or marks, refer to or identify the
other party in advertising or publicity releases, promotional or marketing correspondence to
others without first securing the written consent of such other party.

ASSIGNMENT: Neither party may assign this Agreement, any Schedule and/or any rights and/or
obligations hereunder without the written consent of the other party and any such attempted
assignment shall be void; provided, however, that AMEXCO may assign this Agreement, any Schedule
and/or any of its rights and/or obligations hereunder to any AMEXCO Entity (AMEXCO itself, its
parent, its parent’s affiliates, or subsidiaries) upon written notice to USD without the consent
of USD.

					
	 	 	 	 	 
	 
	 	Confidential and proprietary information of the American Express Company
	 	12

 

 

GOVERNING LAW: In all respects this Agreement shall be governed by the substantive laws of the
State of New York without regard to conflict of law principles.

MODIFICATION, AMENDMENT, SUPPLEMENT AND WAIVER: No modification, course of conduct, amendment,
supplement to or waiver of this Agreement, any Schedule, or any provisions hereof shall be binding
upon the parties unless made in writing and duly signed by both parties. At no time shall any
failure or delay by either party in enforcing any provisions, exercising any option, or requiring
performance of any provisions, be construed to be a waiver of same.

HEADINGS: Headings are for reference and shall not affect the meaning of any of the Provisions of
this Agreement.

SEVERABILITY. In the event that any provision hereof is found invalid, illegal or unenforceable
pursuant to judicial decree or decision or newly created state or federal law, the remainder of
this Agreement shall remain valid and enforceable according to its terms. WITHOUT LIMITING THE
FOREGOING, IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT
THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES OR EXCLUSION OF DAMAGES IS
INTENDED BY THE PARTIES TO BE SEVERABLE AND INDEPENDENT OF ANY OTHER PROVISION AND TO BE ENFORCED
AS SUCH. FURTHER, IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS
DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL OTHER LIMITATIONS OF LIABILITY AND
EXCLUSION OF DAMAGES SET FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT. USD

MODIFICATION, AMENDMENT, SUPPLEMENT AND WAIVER. No modification, course of conduct, amendment,
supplement to or waiver of this Agreement, any Schedule, or any provisions hereof shall be binding
upon the parties unless made in writing and duly signed by both parties. At no time shall any
failure or delay by either party in enforcing any provisions, exercising any option, or requiring
performance of any provisions, be construed to be a waiver of same.

DISPUTE RESOLUTION.

Except for the right of either party to apply to a court of competent jurisdiction for a Temporary
Restraining Order, a Preliminary Injunction or other equitable relief to preserve the status quo or
prevent irreparable harm pending the selection and the confirmation of the arbitrator(s), any
controversy or claim arising out of, relating to, or connected with this Agreement, or breach
thereof, shall be settled by binding arbitration in accordance with Commercial Arbitration Rules of
the American Arbitration Association, and judgement upon the award rendered by the arbitrator(s)
may be entered in any court having jurisdiction thereof. The arbitration panel shall be comprised
of three arbitrators, each with a minimum of eight years experience in the computer and financial
service industry. Each party shall select an arbitrator to serve on the panel. These two
arbitrators shall then select a their arbitrator to complete the panel. Such arbitrators shall be
bound to the terms of this Agreement, and, for example, any final arbitration award shall not
exceed the limitation of liability provisions

					
	 	 	 	 	 
	 
	 	Confidential and proprietary information of the American Express Company
	 	13

 

 

of this Agreement. Any arbitration under this Agreement shall be
administered exclusively by the closest available Regional Office of the American Arbitration to
New York, New York. All proceedings in any arbitration shall be conducted in the English language.

ENTIRE AGREEMENT: The Exhibits, Schedules and attachments to this Agreement are incorporated by
this reference and shall constitute part of this Agreement. This Agreement constitutes the entire
agreement between the parties and supersedes all previous agreements, promises, proposals,
representations, understandings and negotiations, whether written or oral, between the parties
respecting the subject matter hereof.

IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement as of the day, month and
year first written above.

	 	 	 	 	 	 	 	 	 
	USD	 	 	 	AMERICAN EXPRESS TRAVEL RELATED
	(Licensor)	 	 	 	SERVICES COMPANY, INC.
	 	 	 	 	 	 	(Licensee)

	 
	 	 	 	 	 	 	 	 
	By:

	 	/s/ Terry E. Stepanik
	 	 	 	By:
	 	/s/ Maryann Ray
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Name:

	 	Terry E. Stepanik
	 	 	 	Name:
	 	Maryann Ray
	 

	 	 (Print, Stamp or Type)
	 	 	 	 	 	 (Print, Stamp or Type)
	 
	 	 	 	 	 	 	 	 
	Title:

	 	General Manager
	 	 	 	Title:
	 	Vice President
	 
	 	 	 	 	 	 	 	 
	Date:

	 	10/6/99
	 	 	 	Date:
	 	12/2/99

					
	 	 	 	 	 
	 
	 	Confidential and proprietary information of the American Express Company
	 	14

 

 

EXHIBIT A

Schedule Number:                      Dated:                  

to

Agreement Number:                    

This Schedule is issued pursuant to the above-referenced Master License Agreement (the
“Agreement”), between [AMEXCO Entity that signed the Agreement.] and the Licensor specified below.
Any term not otherwise defined herein shall have the meaning specified in the Agreement.

Installation Site

Scheduled Delivery Date

Products 

 Scope

License Fee

  License Term

Maintenance Fee
 Paid: (initial one)__annually___quarterly___monthly ___other

Service
Attachment (if applicable attached hereto as Appendix A):

Source Code in Escrow: ___Yes ___No 
(If “Yes” then see additional provisions attached hereto as Appendix B)

*Identify CPU if applicable:

Specifications: See attached Annex 1 to this Schedule

 

 

Acceptance Test Criteria and Procedures: See attached Annex 2 to this Schedule

Additional Provisions and Conditions (if any):

	 	 	 	 	 	 	 	 	 	 	 
	Licensor	 	 	 	[AMEXCO Entity signing the Schedule.]
	 
	 	 	 	 	 	 	 	 	 	 
	By:

	 	 	 	 	 	By:	 	 	 	 
	 

	 	 

	 	 	 	 	 	 

	 	 
	Name:

	 	 	 	 	 	By:	 	 	 	 
	 

	 	 

     (Type or Print)
	 	 	 	 	 	 

     (Type or Print)
	 	 
	Title:

	 	 	 	 	 	Title:	 	 	 	 
	 

	 	 

	 	 	 	 	 	 

	 	 
	Date:

	 	 	 	 	 	Date:	 	 	 	 
	 

	 	 

	 	 	 	 	 	 

	 	 

Confidential
and proprietary information of the American Express Travel Related Services Company. Inc.

16

 

EXHIBIT B

SOFTWARE PRODUCTS SCHEDULE

Schedule Number: 1
to
Master License Agreement Number: AEFA-10/4799-KF-1

This Schedule is issued pursuant to the above-referenced Master License Agreement (the
“Agreement”), between American Express Travel Related Services Company, Inc. USD. Any term not
otherwise defined herein shall have the meaning specified in the Agreement.

Installation Site; Chicago, IL (production location) and Westin, FL (small test site)

Scheduled Delivery Date; Westin by 10/31/99 and Chicago by 5/1/00

Products; See Exhibits 1 and 2 in the Statement of Work

Scope: Domestic United States

License Fee $65,000 for Returnworks and $10,000 for RCKworks

Custom coding and consulting services billed at USD standard charge of $1,000/day per hour plus expenses
as defined by the AMEXCO expense policy. Licenses are also required for Thomson Financial
Publishing’s “EPICWare” and “Base+ACH” ($19,275) and Crystal Reports ($395). Additional
requirements are:

Returnworks Client Software

	 	 	 	 	 	 	 	 	 	 	 	 	 
	Description / Per Client	 	Qty	 	Unit Price	 	 	Total	 
	Windows NT Workstation 4.0 (already purchased by AMEXCO)
	 	 	7	 	 	$	0.00	 	 	$	0.00	 
	Crystal Report Professional version 7.0 (Optional for Ad hoc reporting)
	 	 	1	 	 	$	321.00	 	 	$	321.00	 
	 
	 	 	 	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 	 	$	321.50	 

Returnworks Server Software

	 	 	 	 	 	 	 	 	 	 	 	 	 
	Description	 	Qty	 	Unit Price	 	 	Total	 
	SQL Server 7.0 (already purchased by AMEXCO)
	 	 	1	 	 	$	0.00	 	 	$	0.00	 
	SQL Server 7.0 Media
	 	 	1	 	 	 	13.00	 	 	 	13.00	 
	SQL Server 7.0 Documentation
	 	 	1	 	 	 	89.00	 	 	 	89.00	 
	Veritas Backup v7.3 for SQL Server 7.0
	 	 	1	 	 	 	445.00	 	 	 	445.00	 
	Veritas Backup v7.3 for Windows NT 4.0
	 	 	1	 	 	 	511.00	 	 	 	511.00	 
	Microsoft Windows NT Server 4.0 with Windows NT Option and Service Pack
	 	 	1	 	 	$	809.00	 	 	$	809.00	 
	 
	 	 	 	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 	 	$	1,867.00	 

License Term 10 years

Confidential
and proprietary information of the American Express Travel Related Services Company, Inc.

17

 

Maintenance Fee 17%

Paid:
(initial one) þ annually
o quarterly o monthly o other

Service Attachment:

Source Code in Escrow: þ Yes o No

See additional provisions attached hereto as:

*Identify CPU if applicable:

Specifications:
To be included in the Statement of Work

Acceptance Test Criteria and Procedures: To be developed by TRS Technologies and will test all
functionality and stress test the equipment.

Additional
Provisions and Conditions (if any): TBD

	 	 	 	 	 	 	 	 	 
	USD	 	 	 	AMEXCO
	 
	 	 	 	 	 	 	 	 
	By:

	 	/s/ Terry E. Stepanik
	 	 	 	By:
	 	/s/ Maryann Ray
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Name:

	 	Terry E. Stepanik
	 	 	 	Name:
	 	Maryann Ray
	 

	 	 
	 	 	 	 	 	 
	 

	 	     (Print, Stamp or Type)
	 	 	 	 	 	     (Print, Stamp or Type)
	 
	 	 	 	 	 	 	 	 
	Title:

	 	General Manager
	 	 	 	Title:
	 	Vice President
	 
	 	 	 	 	 	 	 	 
	Date:

	 	10/6/99
	 	 	 	Date:
	 	12/2/99

					
	 	 	 	 	 
	Confidential and
proprietary information of the American Express Travel Related
Services Company, Inc.

18

 

EXHIBIT C

ESCROW AGREEMENT

Effective Date:

License Agreement: IDS-97-1

Licensor: Integrated Decision Systems, Inc.

Licensee: American Express Financial Corporation (“Amex”)

Escrow Agent: Data Securities International, Inc. (referred to as “Escrow Agent”) 9555
Chesapeake Drive, Suite 200, San Diego, CA 92123.

 

This Escrow Agreement (“Agreement”) is made and entered into as of the Effective Date set forth
above, by and among the Licensor identified by name above (referred to in this Agreement as the
“Depositor”), the Amex Entity identified as the Licensee above (“Amex”) and the escrow agent whose
name and address is set forth above (“Escrow Agent”).

Depositor and Amex have entered into the above-referenced License Agreement, (“License Agreement”),
with attached Schedule(s), under which Amex has licensed certain Products from Depositor. The
License Agreement further provides for the escrow of materials relating to the Products on the
Schedule (“Escrow Materials”) and this Agreement is entered into for the purpose of effectuating
such an escrow arrangement in connection with the Schedule and Products identified therein.
Depositor and Amex acknowledge that Escrow Agent has no knowledge of the terms and conditions
contained in the License Agreement and that Escrow Agent’s only obligations shall be set forth
herein or in any other writing signed by Depositor, Amex and Escrow Agent.

					
	 	 	 	 	 
	 
	 	Confidential and
proprietary information of the American Express Company
	 	19

 

 

ARTICLE 1: Deposit of Escrow Materials: Recordkeeping

1.1 On or before delivery of each Product to Amex, or as otherwise mutually agreed, Depositor shall
deliver to the Escrow Agent, for deposit under this Agreement, a fully commented and documented
copy of the source code for such Product, a listing thereof and all relevant documentation,
including, but not limited to, all explanation, flow charts, algorithms and subroutine
descriptions, memory and overlay maps, and any other materials required by the terms of the
Schedule to be deposited in escrow (collectively, “Escrow Materials”). A specific description of
the basic Escrow Materials required is set forth on the attached Exhibit A, which is
incorporated and made a part of this Agreement.

1.2 Within five (5) days of the installation of any major Update, Product release (or any other
material or substantial modification to the Product) or within three (3) months of the last deposit
hereunder, whichever is sooner, Depositor shall deliver to the Escrow Agent, for deposit in
accordance with this Agreement, any and all changes to the Escrow Materials which correspond to
changes, if any, made to the Product licensed under the License Agreement or shall notify Escrow
Agent that no changes were made during the preceding period. All materials deposited hereunder
shall be considered “Escrow Materials” as the term is used herein and shall be deposited using the
form attached hereto as Exhibit B.

1.3 The Escrow Materials may be removed and/or exchanged only on written instructions signed by
Depositor and Amex, or as otherwise provided in this Agreement.

ARTICLE 2: Location of Escrow Materials

2.1 The Escrow Materials shall be administered by Escrow Agent from the location specified on
Exhibit B and shall not be moved to any other location without the express written consent
of Amex. Escrow Agent shall notify Depositor in writing of any change in location.

2.2 Amex shall have the right, at any time upon at least ten (10) days’ written notice to Depositor
and Escrow Agent, to select and designate a new escrow agent to replace the Escrow Agent hereunder.
Upon such notice and upon payment of any outstanding fees due Escrow Agent, Escrow Agent shall
completely, safely and securely transfer the Escrow Materials to the new escrow agent (which will
then become the “Escrow Agent” hereunder) and confirm such transfer in writing to Amex and
Depositor.

ARTICLE 3: Verification of Escrow Materials

3.1 When Escrow Agent receives the Escrow Materials accompanied by Exhibit A attached
hereto, Escrow Agent will conduct a deposit inspection by visually matching the labeling of the
tangible media containing the Escrow Materials to the item descriptions and quantity listed on
Exhibit B.

3.2 Escrow Agent is entitled to be paid its standard fees and expenses applicable to the services
provided. Escrow Agent shall notify the party responsible for payment of Escrow Agent’s fees at

					
	 	 	 	 	 
	 
	 	Confidential and proprietary
information of the American Express Company
	 	20

 

 

least ninety (90) days prior to any increase in fees. For any services not listed on Escrow
Agent’s standard fee schedule attached hereto as Exhibit E, Escrow Agent will provide a
quote prior to rendering the service, if requested.

3.2.1 Escrow Agent shall not be required to perform any services unless the payment
for such services and any outstanding balances owed to Escrow Agent are paid in full.
All other fees are due payable within thirty (30) days of receipt of invoice. If
invoiced fees are not paid, Escrow Agent may terminate this Agreement; provided,
however, that any non-payment of fees is remedied in accordance with the Material Breach
provisions herein. If there is a discrepancy in fees owed to Escrow Agent, then the
party responsible for payment and Escrow Agent shall agree to discuss this matter on a
good faith basis.

3.3 In addition and upon Amex’s request, Escrow Agent shall be authorized to perform any additional
verification services which are available from Escrow Agent from time to time specified on the
attached Exhibit D. including, without limitation, services necessary to verify the
completeness, accuracy and functionality of the Escrow Materials and to ensure that the Escrow
Materials conform and correspond to the Product furnished to Amex under the License Agreement.

3.3.1 Upon request, Escrow Agent will furnish Amex with a current copy of the
charges for additional verification services that are available from Escrow Agent
hereunder. Amex shall be responsible for payment of any such charges directly to
Escrow Agent and Depositor shall have no responsibility for same.

3.4 Escrow Agent shall report to Amex in writing the results of all verification services performed
on Escrow Materials upon completion of same and shall send a copy to Depositor.

ARTICLE 4: Release and Return of Escrow Materials

4.1 Within ten (10) business days of the Escrow Agent receiving written notice from Licensee sent
by registered or certified mail, return receipt requested, with a copy to Depositor, requesting the
release of the Escrow Materials hereunder, Escrow Agent shall release and deliver a copy of the
Escrow Materials to Licensee.

4.1.1 Release Conditions — The Agent shall release the Deposited Escrow Materials in the
event any one of the following release conditions occur:

	 	a)	 	If Depositor has availed itself of, or been subjected
to by any third party, a proceeding in bankruptcy in which Depositor is the
named debtor, an assignment by Depositor, or any other proceeding involving
insolvency or the protection of, or from creditors, and same has not been
discharged or terminated without any prejudice to Licensee’s rights or
interests under the License Agreement within thirty (30) days; or

					
	 	 	 	 	 
	 
	 	Confidential and proprietary information of the American Express Company
	 	21

 

 

	 	b)	 	if Depositor has ceased its on-going business operations, or sale,
licensing, maintenance or other support of the Product; or
	 
	 	c)	 	if any other event or circumstance occurs which
demonstrates with reasonable certainty the inability or unwillingness of
Licensor to fulfill its obligations to Amex under the License Agreement,
this Escrow Agreement, or any software maintenance agreement between the
parties, including, without limitation, the correction of defects in the
Product.

4.2 Escrow Agent shall be entitled to act in reliance upon any Amex instructions, instrument, or
signature reasonably believed to be genuine and shall assume that any Amex officer giving any
written notice or instruction, which is consistent with this Agreement, has been duly authorized to
do so on behalf of Amex. Similarly, Escrow Agent shall have no duty to inquire as to whether Amex
or Depositor is in compliance with the provisions of the License Agreement relating to the release
of Escrow Materials and shall have no liability to Depositor or Amex for relying on Amex’s notice.

4.3 If the Schedule between Amex and Depositor has expired, been terminated or cancelled and if
Amex has not notified Escrow Agent to release the Escrow Materials hereunder as contemplated under
Section 4.1 above, then Escrow Agent may return or destroy the Escrow Materials at the request of
Depositor; provided, however, that Escrow Agent shall not return or destroy any such Escrow
Materials unless Escrow Agent has received written certification from Amex that no event or
condition has occurred which would permit Amex to obtain the release and delivery of such Escrow
Materials under this Agreement. Notwithstanding the foregoing, if Amex has not provided said
written certification within thirty (30) days from Escrow Agent’s notice of termination, then at
Escrow Agent’s option, Escrow Agent may return or destroy the Escrow Materials.

4.4 Each party shall designate an authorized individual as a contact for the purposes set
forth hereunder and individuals shall be specified on the attached Exhibit C.

ARTICLE
5: Confidentiality of Escrow Materials

5.1 Escrow Agent acknowledges that Depositor considers the Escrow Materials to be confidential and
trade secrets of Depositor, and Escrow Agent agrees that unless Escrow Agent has obtained
Depositor’s written consent, Escrow Agent shall keep the Escrow Materials confidential and prevent
their disclosure to any person, firm or enterprise other than to employees or representatives of
Escrow Agent involved in the performance of Escrow Agent’s obligations under this Agreement, to
employees and representatives of Depositor, and to Amex under the specific release provisions
specified in this Agreement.

5.2 Escrow Agent may copy Escrow Materials to the extent necessary to preserve and safely store the
Escrow Materials, to perform the verification services required and permitted under this Agreement,
and to provide copies to Amex as and when permitted hereunder. On all such copies,

					
	 	 	 	 	 
	 
	 	Confidential and proprietary information of the American Express Company
	 	22

 

 

Escrow Agent shall reproduce any proprietary rights and/or confidentiality notices which
were on the Escrow Materials at the time of their deposit with Escrow Agent.

ARTICLE 6: General

Payment: Escrow Agent may invoice Amex for all fees and/or charges applicable hereunder and
Amex agrees to pay each invoice properly rendered hereunder within thirty (30) days after its
receipt.

Liability: Escrow Agent shall be responsible to perform its obligations under this
Agreement and to act in a reasonable and prudent manner in accordance with the terms and conditions
of this Agreement. Provided Escrow Agent has acted in the manner set forth in the preceding
sentence, Amex and Depositor each agree to indemnify, defend and hold harmless Escrow Agent from
and against any and all claims, actions, damages, arbitration fees (if any), expenses costs,
attorney’s fees, and other liabilities incurred by Escrow Agent relating in any way to this
Agreement. Except for the indemnity, none of the parties hereunder shall be liable, to any other
party, for any indirect, special or consequential damages arising out of or in connection with this
Agreement.

Termination. Upon the release, return, destruction or transfer of the Escrow Materials as
permitted hereunder or upon termination due to a material breach, all further obligations and/or
rights of Escrow Agent under this Agreement shall terminate; provided, however Escrow Agent is not
the party in breach.

Material Breach: In the event of any material breach of this Agreement by one party, the
other parties may (reserving cumulatively all other remedies and rights under this Agreement and in
law and in equity) terminate this Agreement, by giving thirty (30) days’ written notice thereof,
provided, however, that any such termination shall not be effective if the party in breach has
cured the breach of which it has been notified prior to the expiration of said thirty (30) days.

Notices: Except as otherwise specifically provided, all notices shall be in writing and
delivered personally or mailed to the addresses of the parties set forth at the beginning of this
Agreement, to the attention of the undersigned at the address (es) set forth at the beginning of
this Agreement or to such other address or addressee as any party may designate by written notice
and in the case of Amex, to the Office of the General Counsel, American Express Travel Related
Services Company, Inc., American Express Tower, World Financial Center, New York, New York
10285-4900. Notices shall be deemed given when delivered or when placed in the mail as specified
herein.

Bankruptcy: Amex, Depositor and Escrow Agent acknowledge that this Escrow Agreement is an
“agreement supplementary to” the License Agreement as provided in Section 365(n), Title 11 of the
United States Code (“Bankruptcy Code”). If Depositor, as a debtor in possession, or a trustee in
bankruptcy appointed pursuant to the Bankruptcy Code, rejects the License Agreement or this
Agreement, then subject to any other rights Amex may have, Amex may elect to retain its rights
under the License Agreement and this Agreement as provided in the current Bankruptcy Code or any
amendments and/or successor statutes. Unless earlier notified by Amex, Depositor and Escrow Agent,
individually and collectively, agree that unless they have received notice from Amex that it does
not wish to make such election or exercise any such rights, neither Escrow

					
	 	 	 	 	 
	 
	 	Confidential and proprietary information of the American Express Company
	 	23

 

 

Agent nor Depositor shall interfere with the rights of Amex in the License
Agreement and/or this Agreement.

Assignment: The parties may not assign this Agreement or any of their rights and
obligations hereunder without the written consent of each of the other parties involved in
this Agreement and any such attempted assignment shall be void; provided however, that Amex
may require the transfer of Escrow Materials to a new escrow agent (as permitted hereunder)
and/or may assign this Agreement and/or any of its rights and/or obligations hereunder upon
written notice to Depositor and Escrow Agent, to its parent company, its subsidiaries or
affiliated companies without the consent of Depositor or Escrow Agent.

Severability: In the event any provisions of this Agreement are held to be
invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be
unimpaired.

Governing
Law: In all respects this Agreement shall be governed by the substantive
laws of the State of New York without regard to conflict of law
principles.

Modification/Amendments: No modification, amendment, supplement to or waiver of this
Agreement or any of its provisions, whether by conduct or otherwise, shall be binding unless
made in writing and duly signed by the parties. A failure or delay, by any party at any time,
to enforce any of the provisions, or to exercise any option, or to require performance, shall
in no way be construed to be a waiver or modification of this Agreement.

IN WITNESS WHEREOF, the parties have duly executed this Agreement on the dates indicated
below.

	 	 	 	 	 	 	 	 	 
	AMERICAN EXPRESS FINANCIAL CORP.	 	 	 	DEPOSITOR
	 
	 	 	 	 	 	 	 	 
	By:

	 	 	 	 	 	By:
	 	/s/ Terry E. Stepanik
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Name:

	 	 	 	 	 	Name:
	 	Terry E. Stepanik
	 

	 	 
	 	 	 	 	 	 
	(Type or Print)	 	 	 	(Type or Print)
	 
	 	 	 	 	 	 	 	 
	Title:

	 	 	 	 	 	Title:
	 	General Manager
	 

	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Date:

	 	 	 	 	 	Date:
	 	10/6/99
	 

	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	DATA SECURITIES INTERNATIONAL, INC.	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	By:

	 	 	 	 	 	Date:	 	 
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Name:
	 	 	 	 	 	 	 	 
	 

	 	 	 	 	 	 	 	 
	(Type or Print)	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Title:
	 	 	 	 	 	 	 	 
	 

	 	 	 	 	 	 	 	 

					
	 	 	 	 	 
	 
	 	Confidential and proprietary
information of the American Express Company
	 	24exv10w13

 

Exhibit 10.13

Summary Sheet Regarding Amendment to Employment

Agreement as of March 1, 2006, between the Company and

Roberta Lipson

The base salary under the employment agreement was increased from $220,000 per year to
$250,000 per year effective January 1, 2007.

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00117-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00117-of-00352.parquet"}]]