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                                                                   EXHIBIT 10(i)

                               SECOND AMENDMENT TO
                           LOAN AND SECURITY AGREEMENT

            THIS SECOND AMENDMENT TO LOAN AND SECURITY AGREEMENT (this
"Amendment") is entered into as of July 21, 2004 among NORSTAN COMMUNICATIONS
INC., a Minnesota corporation ("Communications (US)"), VIBES TECHNOLOGIES, INC.,
a Minnesota corporation ("Vibes"; Communications (US) and Vibes are referred to
hereinafter each individually as "Borrower", and collectively, as "Borrowers"),
NORSTAN, INC., a Minnesota corporation ("Parent"), NORSTAN FINANCIAL SERVICES
INC., a Minnesota corporation ("Norstan Financial"), NORSTAN CANADA INC., a
Minnesota corporation ("Canada Holdings"), NORSTAN INTERNATIONAL, INC., a
Minnesota corporation ("UK Holdings") and NORSTAN CANADA LTD., an Ontario
corporation ("Communications (Canada)"; Parent, Norstan Financial, Canada
Holdings, Norstan International, UK Holdings and Communications (Canada) are
referred to hereinafter each individually as a " Credit Party", and individually
and collectively, jointly and severally, as the "Credit Parties") and WELLS
FARGO FOOTHILL, INC., a California corporation, as agent for lenders ("Agent").

            WHEREAS, Borrowers, Credit Parties (Borrowers and Credit Parties are
referred to hereinafter each individually as "Company", and collectively, as
"Companies"), Agent and Lenders are parties to a Loan and Security Agreement
dated as of December 10, 2003 (as amended, restated, supplemented or otherwise
modified from time to time, and as amended hereby, the "Loan Agreement");

            WHEREAS, the Companies have requested that Agent amend the Loan
Agreement, and Agent has agreed to do so subject to the terms and conditions
contained herein.

            NOW THEREFORE, in consideration of the promises and mutual
agreements herein contained, the parties hereto agree as follows:

            1. Defined Terms. Unless otherwise defined herein, capitalized terms
used herein shall have the meanings ascribed to such terms in the Loan
Agreement.

            2. Amendments to Loan Agreement. Subject to the satisfaction of the
conditions set forth in Section 3 hereof, the Loan Agreement is hereby amended
as follows:

            (a) The definition of the term "Siemen's Agreement" contained in
Section 1.1 of the Loan Agreement is hereby amended and restated as follows:

            "Siemen's Agreement" means the Agreement for Siemens Authorized
      Distributors dated as of January 26, 1999, as the same has been amended,
      supplemented, extended or otherwise modified through the date hereof.

            (b) A new defined term, "Norstan Resale Business Projections", is
hereby added to Section 1.1 of the Loan Agreement in appropriate alphabetical
order as follows:

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            "Norstan Resale Business Projections" means, with respect to the
      fiscal year ending April 30, 2005, the projections of Communications
      (US)'s resale revenue of refurbished products, excluding revenue under the
      Siemens Agreement and resale revenue of refurbished products sold by
      Vibes, delivered to Agent prior to the termination of the Rolm/Norstan
      Equipment Service Agreement dated as of October 1, 1993 and, with respect
      to each fiscal year thereafter, Communications (US)'s forecasted resale
      revenue of refurbished products, excluding revenue under the Siemens
      Agreement and resale revenue of refurbished products sold by Vibes, all
      prepared on a consistent basis with the projections delivered to Agent for
      the fiscal year ending April 30, 2005, together with appropriate
      supporting details and a statement of underlying assumptions.

            (c) A new clause (i) is hereby added at the end of Section 6.3 of
the Loan Agreement as follows:

            (i) as soon as available, but in any event within 30 days prior to
      the start of each of Borrowers' fiscal years commencing with the fiscal
      year ending April 30, 2005, copies of Norstan Resale Business Projections,
      in form and substance (including as to scope and underlying assumptions)
      satisfactory to Agent, in its sole discretion, for the forthcoming fiscal
      year, quarter by quarter, certified by the chief financial officer of each
      Borrower as being such officer's good faith best estimate of the resale
      revenue of refurbished products, excluding revenue under the Siemens
      Agreement and resale revenue of refurbished products sold by Vibes, during
      the period covered thereby; provided, however, that Norstan Resale
      Business Projections for the fiscal year ending April 30, 2005 shall be
      delivered to Agent prior to the termination of the Rolm/Norstan Under
      Equipment Services Agreement dated as of October 1, 1999.

            (d) A new clause (iii) of Section 7.18(a) of the Loan Agreement is
hereby added to the Loan Agreement in appropriate numerical order as follows:

            (i) NORSTAN RESALE BUSINESS REVENUE COVENANT. Resale revenue of
      refurbished products, excluding revenue under the Siemens Agreement and
      resale revenue of refurbished products sold by Vibes, measured on a fiscal
      quarter-end basis, of at least 75% of the revenue projected for such
      fiscal quarter as reflected on the Norstan Resale Business Projections
      delivered to Agent pursuant to Section 6.3(i).

            3. Conditions Precedent to Amendment. The satisfaction of each of
the following, unless waived by Agent in its sole discretion, shall constitute
conditions precedent to the effectiveness of this Amendment:

            (a) Agent shall have received this Amendment, duly executed by each
Company; and

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            (b) No Event of Default or event which with the giving of notice or
passage of time would constitute an Event of Default shall have occurred and be
continuing on the date hereof, nor shall result from the consummation of the
transaction contemplated herein.

            4. Amendment Fee. In addition to any other fee payable under the
Loan Agreement, the Companies shall pay to Agent an amendment fee in the amount
of $15,000 which shall be fully earned and payable on the date hereof.

            5. Miscellaneous.

            (a) Warranties and Absence of Defaults. In order to induce Agent to
enter into this Amendment, each Company hereby warrants to Agent, as of the date
hereof, that:

            (i) The representations and warranties of each Company contained in
      the Loan Agreement are true and correct as of the date hereof as if made
      on the date hereof; and

            (ii) No Event of Default or event which, with giving of notice or
      the passage of time or both, would become an Event of Default, exists as
      of the date hereof.

            (b) Expenses. Each Company agrees, on a joint and several basis, to
pay on demand all costs and expenses of Agent (including the fees and expenses
of outside counsel for Agent) in connection with the preparation, negotiation,
execution, delivery and administration of this Amendment and all other
instruments or documents provided for herein or delivered or to be delivered
hereunder or in connection herewith. In addition, each Company agrees, on a
joint and several basis, to pay, and save Agent harmless from all liability for,
any stamp or other taxes which may be payable in connection with the execution
or delivery of this Amendment or the Loan Agreement and the execution and
delivery of any instruments or documents provided for herein or delivered or to
be delivered hereunder or in connection herewith. All obligations provided in
this Section 5(b) shall survive any termination of this Amendment and the Loan
Agreement.

            (c) Governing Law. This Amendment shall be a contract made under and
governed by the internal laws of the State of Illinois.

            (d) Counterparts. This Amendment may be executed in any number of
counterparts, and by the parties hereto on the same or separate counterparts,
and each such counterpart, when executed and delivered, shall be deemed to be an
original, but all such counterparts shall together constitute but one and the
same Amendment.

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            IN WITNESS WHEREOF, the parties hereto have caused this Amendment to
be executed by their respective officers thereunto duly authorized and delivered
as of the date first above written.

                                          NORSTAN COMMUNICATIONS INC.,
                                          an Minnesota corporation

                                          By     /s/ Alice S. Vazquez
                                          Title  VP Treasurer

                                          VIBES TECHNOLOGIES, INC.,
                                          an Minnesota corporation

                                          By     /s/ Alice S. Vazquez
                                          Title  VP Treasurer

                                          NORSTAN, INC.,
                                          a Minnesota corporation

                                          By     /s/ Alice S. Vazquez
                                          Title  VP Treasurer

                                          NORSTAN FINANCIAL SERVICES INC.,
                                          a Minnesota corporation

                                          By     /s/ Alice S. Vazquez
                                          Title  VP Treasurer

                                          NORSTAN CANADA INC.,
                                          a Minnesota corporation

                                          By     /s/ Alice S. Vazquez
                                          Title  VP Treasurer

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                                          NORSTAN INTERNATIONAL, INC.,
                                          a Minnesota corporation

                                          By     /s/ Alice S. Vazquez
                                          Title  VP Treasurer

                                          NORSTAN CANADA LTD.,
                                          an Ontario corporation

                                          By     /s/ Alice S. Vazquez
                                          Title  VP Treasurer

                                          WELLS FARGO FOOTHILL, INC.,
                                          a California corporation, as Agent

                                          By     John T. Leonard
                                          Title  Vice President

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                                                                    EXHIBIT 10.1

                        AMENDMENT TO EMPLOYMENT AGREEMENT

         This Amendment (the "Amendment") is made and entered in Chelmsford,
Massachusetts by and between BROOKS AUTOMATION, INC., a Delaware corporation
(the "Company") and ROBERT J. THERRIEN (the "Executive"), as of June 1, 2004
(the "Effective Date").

                                    RECITALS

         WHEREAS, the Company and Executive entered into an Employment Agreement
dated September 30, 2001, as amended on July 22, 2002 (the "Employment
Agreement") that expires on October 1, 2005; and

         WHEREAS, the Company and Executive desire to amend the Employment
Agreement as set forth herein to ensure the Executive's continued employment
with the Company and provide for an orderly transition to Executive's successor
as Chief Executive Officer.

         NOW, THEREFORE, in consideration of the mutual covenants and promises
of the parties, the receipt and sufficiency of which is hereby acknowledged, the
parties hereby agree as follows.

1.       Section 1 of the Employment Agreement entitled Duties shall be amended,
         effective as of October 1, 2004, by deleting the last three sentences
         and inserting the following new sentences at the end of that Section:

         "Effective as of October 1, 2004 the Executive shall resign from his
         position as Chief Executive Officer and shall continue to serve as
         Chairman of the Company's Board of Directors. Executive shall continue
         to report to the Board for the remaining Employment Term (as defined
         below) and assist with the transition of management duties and
         responsibilities to the new Chief Executive Officer."

2.       Section 2 of the Employment Agreement entitled Term shall be amended,
         effective as of October 1, 2004, by replacing the date October 1, 2005
         in the first sentence of that Section with December 31, 2004 and by
         deleting the last two sentences of that Section.

3.       Section 2 of the Employment Agreement entitled Term shall be amended,
         effective as of October 1, 2004, by amending and inserting the
         following new subsection:

         "2.1 Consulting Agreement. The Company and Executive agree to enter
         into the Consulting Agreement attached as Exhibit A hereto, effective
         as of January 1, 2005."

4.       Section 5.1 of the Employment Agreement entitled Base Salary shall be
         amended, effective as of October 1, 2004, to insert "Until October 1,
         2004," in the beginning of the first and second sentence; delete the
         third sentence in its entirety; and insert the following new sentence
         at the end of that Section:

         "Notwithstanding anything herein to the contrary, effective as of
         October 1, 2004, the Executive's Base Salary shall be reduced to One
         Hundred and Fifty Thousand Dollars

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         ($150,000) annually to be paid in accordance with the Company's payroll
         practices for its executives."

5.       Section 5.5 of the Employment Agreement entitled Life Insurance shall
         be amended by deleting the current provision in its entirety, effective
         as of Effective Date, and inserting the following:

         "The Company shall (i) during the remaining Employment Term, maintain
         insurance protection on the life of Executive in an amount not less
         than $2,000,000, payable to a beneficiary selected by Executive; (ii)
         subject to repayment, by the Executive, of any premiums previously
         loaned by the Company to the Executive pursuant to the divided
         ownership life insurance policies and related agreements, Policy
         Numbers 1563199 and 2007770 issued by Security Life of Denver
         (together, the "Divided Ownership Policies"), the Company shall execute
         a release of its collateral security interest in the Divided Ownership
         Policies; and (iii) the Company agrees to reimburse Executive,
         including any federal or state income tax imposed on the foregoing
         reimbursement, for the premiums associated with maintaining the basic
         insurance coverage under the Divided Ownership Policies for the
         remaining Employment Term. Executive agrees to execute any additional
         forms or documents necessary to effect said release as reasonably
         requested by the Company."

6.       Section 5.8 of the Employment Agreement entitled Supplemental
         Retirement Benefit shall be amended, effective as of the Effective
         Date, by deleting the last three sentences and inserting the following:

         "Notwithstanding any provision in this Employment Agreement to the
         contrary, the Company agrees that for purposes of the supplemental
         retirement benefit calculation set forth in this Section 5.8, that
         Executive shall be deemed to have worked through October 1, 2005 for
         purposes of the Years of Service (as defined herein), and that the
         Final Adjusted Base Salary shall be $615,000. The Final Adjusted Base
         Salary shall neither be reduced nor increased to reflect the Base
         Salary paid from October 1, 2004 through December 31, 2004 when
         calculating the total Supplemental Retirement Benefit."

7.       As of the Effective Date, Section 5.8.3 of the Employment Agreement
         entitled Merger Payment shall be amended by deleting the current
         provision and inserting the following new provision:

         "The Supplemental Retirement Benefit shall be paid in a lump sum
         payment on January 1, 2005 to the Executive or his heirs or attorney in
         fact if Executive is deceased or incapable, physically or mentally."

8.       As of the Effective Date, Section 5.8. of the Employment Agreement
         shall be amended to insert a new sub-section 5.8.4 entitled Options and
         to insert the following new provision thereafter:

         "The Executive's rights in the following options: nonqualified stock
         option granted on January 4, 1999; incentive stock option granted on
         January 5, 2000; nonqualified stock option granted on January 5, 2000;
         nonqualified stock option granted on May 31, 2000; incentive stock
         option granted on January 2, 2001; nonqualified stock option granted on

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         January 2, 2001; nonqualified stock option granted on October 1, 2001;
         and nonqualified stock option granted on October 16, 2003 (together the
         "Option Agreements") shall, notwithstanding anything therein to the
         contrary, with the exception of the options granted on January 4, 1999,
         continue to vest in accordance with the terms of the Option Agreements
         and remain exercisable for the remaining option term under each
         respective Option Agreement without regard to any continued employment
         or other relationship with the Company."

9.       As of the Effective Date, Section 5.8. of the Employment Agreement
         shall be amended to insert a new sub-section 5.8.5 entitled Severance
         and to insert the following new provision thereafter:

         "The Company agrees to pay the Executive no later than January 10,
         2005, a lump sum payment equal to Six Hundred and Fifteen Thousand
         Dollars ($615,000) plus the average of the Annual Bonuses, if any,
         received by the Executive from the Company in respect of the 2002, 2003
         and 2004 fiscal years."

10.      As of the Effective Date, Section 7.3.1 of the Employment Agreement
         entitled Good Reason shall be amended by inserting the following new
         sentence at the end of the current provision:

         "Executive agrees that none of the matters contemplated by this
         Amendment, including, without limitation, the transition of duties and
         title to the new Chief Executive Officer on October 1, 2004 shall
         constitute a "Good Reason" for purposes of this Agreement."

11.      As of the Effective Date, the text of Sections 8.1(iv), 8.3(v), 8.4(v),
         8.5(v) and 8.6(iv) shall be deleted and the following shall be inserted
         in its place: "Intentionally Omitted".

12.      The Company shall reimburse the Executive for all reasonable legal,
         financial planning and tax advisory fees and expenses associated with
         the review, negotiation and drafting of this Agreement and the
         Consulting Agreement referenced herein.

13.      Except as amended hereby, the Employment Agreement remains in full
         force and effect and constitutes the entire agreement between the
         parties regarding the subject matter thereof and hereof.

IN WITNESS WHEREOF, the parties hereto have hereunto set their hands as of the
date above written.

                               Executive

                               /S/ ROBERT J. THERRIEN
                               ----------------------
                               Robert J. Therrien

                               BROOKS AUTOMATION, INC.

                               By: /S/ THOMAS S. GRILK
                                   -------------------

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