Document:

Sixth Amendment to the Amended & Restated Credit Agreement dtd 08/06/1999

 Exhibit 10.1 
  
 SIXTH AMENDMENT 
  
 THIS SIXTH AMENDMENT (this “Amendment”) dated as of July 28, 2003 to the Credit Agreement referenced below is by and among Navigant
International, Inc., a Delaware corporation (the “Borrower”), the Subsidiaries of the Borrower identified as “Guarantors” on the signature pages hereto (the “Guarantors”), the Lenders identified on the signature pages
hereto and Bank of America, N.A., as Administrative Agent. 
  
 W I
T N E S S E T H 
  
 WHEREAS, a $150 million credit facility has
been extended to the Borrower pursuant to the terms of that Amended and Restated Credit Agreement dated as of August 6, 1999 (as amended, modified, supplemented, increased and extended from time to time, the “Credit Agreement”)
among the Borrower, the Guarantors, the Lenders, U.S. Bank National Association, as Syndication Agent, KeyBank National Association, as Documentation Agent, and Bank of America, N.A., as Administrative Agent; 
  
 WHEREAS, the Borrower has requested certain modifications to the Credit
Agreement that require the consent of the Required Lenders; and 
  
 WHEREAS, the Required Lenders have agreed to the requested modifications on the terms and conditions set forth herein. 
  
 NOW, THEREFORE, IN CONSIDERATION of the premises and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged,
the parties hereto agree as follows: 
  
 1. Capitalized
Terms. Capitalized terms used herein but not otherwise defined herein shall have the meanings provided to such terms in the Credit Agreement. 
  
 2. Amendments. The Credit Agreement is amended in the following respects: 
  
 (a) The Aggregate Revolving Committed Amount is hereby permanently reduced to $125,000,000, as such amount may be reduced
from time to time hereafter in accordance with the provisions of the Credit Agreement. 
  
 (b) The definitions of “Available Revolving Committed Amount”, “Fourth Amendment Effective Date”, “Increased Availability Option” and “Increased Availability Quarter” in Section
1.1 are deleted in their entirety. 
  
 (c) The definitions of
“Aggregate Revolving Committed Amount”, “Consolidated Capital Expenditures” and “Consolidated Fixed Charge Coverage Ratio” are amended to read as follows: 
  
 “Aggregate Revolving Committed Amount” means the aggregate amount of Revolving Commitments in effect from
time to time, being ONE HUNDRED TWENTY-FIVE MILLION DOLLARS ($125,000,000), as such amount may be reduced from time to time in accordance with the provisions hereof. 
  
 “Consolidated Capital Expenditures” means, for any period for the Consolidated Group, without duplication,
all expenditures (whether paid in cash or other consideration) during such period that, in accordance with GAAP, are or should be included in additions to property, plant and equipment or similar items reflected in the consolidated statement of

 cash flows for such period; provided, that (a) Consolidated Capital Expenditures shall include,
for purposes hereof, the acquisition of Property (other than an acquisition subject to Section 8.04(c)) that, in accordance with GAAP, is accounted for by the Consolidated Group as the acquisition of goodwill and (b) Consolidated Capital
Expenditures shall not include, for purposes hereof, expenditures of proceeds of insurance settlements, condemnation awards and other settlements in respect of lost, destroyed, damaged or condemned assets, equipment or other property to the extent
such expenditures are made to replace or repair such lost, destroyed, damaged or condemned assets, equipment or other property or other otherwise to acquire assets or properties useful in the business of the members of the Consolidated Group within
12 months of receipt of such proceeds. 
  
 “Consolidated Fixed Charges” means, for any period for the Consolidated Group, the sum of (a) Consolidated Interest Expense for such period plus (b) Consolidated Rental Expense for such period
plus (c) earn-out payments (other than the SATO Earnout Payment) for such period, in each case on a consolidated basis determined in accordance with GAAP. Except as otherwise expressly provided, the applicable period shall be for the four
consecutive fiscal quarters ending as of the date of determination. 
  
 (d) The following definitions are added to Section 1.1 to read as follows: 
  
 “Qualifying Compliance Certificate” means any officer’s certificate delivered by the Borrower to the Administrative Agent and the Lenders pursuant to Section 7.2(b) after the effective date of
the Sixth Amendment to the Credit Agreement, provided that such officer’s certificate demonstrates that as of the last day of the immediately preceding fiscal quarter both (i) the Consolidated Leverage Ratio was not greater than
2.50:1.00 and (ii) the Consolidated Fixed Charge Coverage Ratio was not less than 2.00:1.00. 
  
 “SATO Earnout Payment” means the earn-out payment of approximately $3,100,000 paid by the Borrower on or about July 3, 2003 in satisfaction of the Borrower’s obligation to pay contingent merger
consideration in connection with the acquisition of Scheduled Airlines Traffic Offices, Inc. 
  
 (e) Clause (xiv) of the definition of “Permitted Investments” in Section 1.1 is amended by deleting the phrase “at any time after the Borrower elects the Increased Availability Option,” and
replacing such phrase with “at any time after the Borrower delivers the Qualifying Compliance Certificate to the Administrative Agent and the Lenders,”. 
  
 (f) The proviso in Section 2.1(a) is amended to read as follows: 
  
 provided that (i) with regard to the Lenders collectively, the
aggregate principal amount of Obligations outstanding at any time shall not exceed the Aggregate Revolving Committed Amount and (ii) with regard to each Lender individually, such Lender’s Revolving Commitment Percentage of Obligations
outstanding at any time shall not exceed such Lender’s Revolving Committed Amount. 
  
 (g) Clauses (ii) and (iii) of Section 2.2(a) are amended to read as follows: 
  
 (ii) with regard to the Lenders collectively, the aggregate principal Dollar Amount of Obligations outstanding at any time shall not exceed the Aggregate
Revolving Committed Amount and (iii) with regard to each Lender individually, such Lender’s 
  

 2 

 Revolving Commitment Percentage of Obligations outstanding at any time shall not exceed such
Lender’s Revolving Committed Amount. 
  
 (h) The second
sentence of Section 2.2(a) is amended to read as follows: 
  
 Letters of Credit issued hereunder shall not have an original expiry date more than one year from the date of issuance or extension. 
  
 (i) Clause (k) of Section 2.2 is renumbered as clause (l) thereof and a new clause (k) is added thereto to read as follows: 
  
 (k) Cash Collateral. If on the Maturity Date (i) any Letter of Credit
may for any reason remain outstanding and partially or wholly undrawn or (ii) any amount remains available to be drawn under any Letter of Credit by reason of the operation of Section 3.14 of the “International Standby Practices 1998”
published by the Institute of International Banking Law & Practice (or such later version thereof as may be in effect at the time of issuance), then on the Termination Date the Borrower shall pledge and deposit with the Administrative Agent, for
the benefit of the Issuing Lender and the Lenders, as collateral for all LOC Obligations, cash collateral in Dollars in an amount equal to the then outstanding Dollar Amount of all LOC Obligations pursuant to documentation in form and substance
satisfactory to the Administrative Agent and the Issuing Lender (which documents are hereby consented to by the Lenders). If for any reason (including, without limitation, currency fluctuations) the outstanding Dollar Amount of all LOC Obligations
exceeds the amount of cash collateral, then, upon written notice from the Issuing Lender, the Borrower shall immediately deposit additional cash collateral in Dollars in an amount equal to such excess. Such cash collateral shall be maintained in
blocked, non-interest bearing deposit accounts at Bank of America. 
  
 (j) Clause (ii) of Section 2.3(a) is amended to read as follows: 
  
 (ii) with regard to the Lenders collectively, the aggregate principal amount of Obligations outstanding at any time shall not exceed the Aggregate Revolving Committed Amount, 
  
 (k) Clause (B) of Section 3.3(b) is amended to read as follows: 

 
 (A) the aggregate principal amount of Obligations shall exceed the
Aggregate Revolving Committed Amount, 
  
 (l) Clause (i) of
Section 3.4(a) is amended to read as follows: 
  
 (i) after
giving effect to any voluntary reduction the aggregate amount of Obligations shall not exceed the Aggregate Revolving Committed Amount, as reduced, 
  
 (m) The reference to “The Aggregate Revolving Committed Amount and the Available Revolving Committed Amount” in each of clauses (i), (ii) and
(iii) of Section 3.4(b) is amended to read “The Revolving Commitments”. 
  
 (n) Clause (a) of Section 7.9 is amended to read as follows: 
  

 3 

 (a) Consolidated Leverage Ratio. As of the end of each fiscal quarter set forth below, the
Consolidated Leverage Ratio shall not be greater than the ratio set forth below opposite such fiscal quarter: 
  

	 Fiscal Quarter Ending
On or About

	  	Maximum Consolidated
Leverage Ratio

	 June 30, 2003
	  	3.25:1.00
	 September 30, 2003
	  	3.25:1.00
	 December 31, 2003
	  	3.15:1.00
	 March 31, 2004
	  	3.00:1.00
	 June 30, 2004 and each fiscal quarter ending thereafter
	  	2.50:1.00

  
 (o) The proviso at
the end of clauses (b) and (d) of Section 7.9 are deleted in their entirety. 
  
 (p) Section 8.4(c)(ii)(A) is amended to read as follows: 
  
 (A)(1) At any time prior to the date the Borrower delivers the Qualifying Compliance Certificate to the Administrative Agent and the Lenders, the aggregate consideration (including all types of consideration) for any
such acquisition (or series of related acquisitions) shall not exceed $3,000,000 and the forms of consideration shall be limited to the following, individually or in any combination: 
  
 (x) capital stock of the Borrower; or 
  
 (y) cash consideration provided that the cash consideration shall not
exceed the book value of the tangible assets acquired less any liabilities associated with such assets (or, in the case of any acquisition of a Person, the book value of the tangible assets of the acquired Person acquired less any liabilities
associated with such assets); or 
  
 (z) earn-out payments
provided that (a) such earn-out payments shall be funded exclusively from the revenues of the acquired Person (or, in the case of transactions structured as the acquisition of Property of a Person, from the revenues attributable to the Property
acquired in such acquisition) that are booked after the consummation of such acquisition and (b) for the two year period following such acquisition, the maximum amount of such earn-out payments shall be limited to no more than the sum of (i) 15% of
the revenues of the acquired Person (or, in the case of transactions structured as the acquisition of Property of a Person, from the revenues attributable to the Property acquired in such acquisition) during such period minus (ii) the amount
of cash consideration paid in connection with such acquisition pursuant to clause (y) above. 
  
 (A)(2) At any time from and after the date the Borrower delivers the Qualifying Compliance Certificate to the Administrative Agent and the Lenders, the total cost (including all types of consideration) of any such
acquisition (or series of related transactions) shall not exceed $15 million in any instance; 
  

 4 

 (q) The phrase “elects the Increased Availability Option” in Section 8.10(a) and (b) is amended
to read “delivers the Qualifying Compliance Certificate to the Administrative Agent and the Lenders”. 
  
 3. Approval of Amendment to Senior Note Documents. Each of the undersigned Lenders hereby approves the amendment to the Note Purchase Agreements,
including, without limitation, the amendment therein to Section 10.5 (Debt to EBITDA), in substantially the form of Exhibit A hereto. 
  
 4. Conditions Precedent. This Amendment shall be effective as of the date hereof (except in the case of the amendment to Section 7.9(a), which
shall be effective as of the last day of the fiscal quarter ending on or about June 30, 2003) upon satisfaction of the following conditions: 
  
 (a) receipt by the Administrative Agent of multiple counterparts of this Amendment executed by the Credit Parties and the Required
Lenders; 
  
 (b) receipt by the Administrative
Agent of a certified copy of an amendment to the Note Purchase Agreements in substantially the form of Exhibit A hereto which shall be effective (or shall by its terms become effective simultaneous with the effectiveness of this Amendment);

  
 (c) receipt of the Administrative Agent, for
the ratable benefit of the Lenders that deliver an executed signature page to this Amendment (the “Approving Lenders”), of an amendment fee equal to fifteen basis points (0.15%) on the Commitments (after giving effect to the
reduction in the Aggregate Revolving Committed Amount in this Amendment) of the Approving Lenders; and 
  
 (d) receipt by the Administrative Agent of all other fees and expenses due and payable by the Borrower in connection with this Amendment.

  
 5. Reaffirmation of Representations and Warranties. The
Borrower affirms that the representations and warranties set forth in the Credit Agreement and the other Credit Documents are true and correct as of the date hereof (except those that expressly relate to an earlier period). 
  
 6. Reaffirmation of Guaranty. Each Guarantor (i) acknowledges and
consents to all of the terms and conditions of this Amendment, (ii) affirms all of its obligations under the Credit Documents and (iii) agrees that this Amendment and all documents executed in connection herewith do not operate to reduce or
discharge such Guarantor’s obligations under the Credit Agreement or the other Credit Documents. 
  
 7. Reaffirmation of Security Interests. The Borrower and each Guarantor (i) affirms that each of the Liens granted in or pursuant to the Credit
Documents are valid and subsisting and (ii) agrees that this Amendment shall in no manner impair or otherwise adversely effect any of the Liens granted in or pursuant to the Credit Documents. 
  
 8. No Other Changes. Except as modified hereby, all of the terms and
provisions of the Credit Agreement and the other Credit Documents (including schedules and exhibits thereto) shall remain in full force and effect. 
  
 9. Counterparts. This Amendment may be executed in any number of counterparts, each of which when so executed and delivered shall be deemed an
original and it shall not be necessary in making proof of this Amendment to produce or account for more than one such counterpart. 
  

 5 

 10. Governing Law. This Amendment shall be deemed to be a contract made under, and for all
purposes shall be construed in accordance with, the laws of the State of North Carolina. 
  

 6 

 IN WITNESS WHEREOF, each of the parties hereto has caused a counterpart of this Sixth Amendment to be
duly executed and delivered as of the date first above written. 
  

	 BORROWER:
	 	 	 	 NAVIGANT INTERNATIONAL, INC.,
 a Delaware corporation

			
	 	 	 	 	 By:

	 	 	 	 	 Name:

	 	 	 	 	 Title:    Senior Vice President

			
	 GUARANTORS:
	 	 	 	 NAVIGANT INTERNATIONAL/NORTH CENTRAL, INC., 
 an Illinois corporation

	 	 	 	 	 NAVIGANT INTERNATIONAL/SOUTHWEST, LLC,
 a Delaware limited liability company

	 	 	 	 	 CORNERSTONE ENTERPRISES, INC.,
 a Massachusetts corporation

	 	 	 	 	 ENVISION VACATIONS, INC.,
 a Michigan corporation

	 	 	 	 	 NAVIGANT INTERNATIONAL/SOUTHEAST, INC.,
 a North Carolina corporation

	 	 	 	 	 NAVIGANT INTERNATIONAL/NORTHWEST, INC.,
 a Washington corporation

	 	 	 	 	 NAVIGANT INTERNATIONAL/NORTHEAST, INC.,
 a Connecticut corporation

	 	 	 	 	 NAVIGANT INTERNATIONAL U.K. HOLDINGS, INC.
 a Delaware corporation

	 	 	 	 	 NAVIGANT CRUISE CENTER, INC.,
 a Delaware corporation

	 	 	 	 	 NAVIGANT INTERNATIONAL/ROCKY MOUNTAIN, INC.,
 a Colorado corporation

	 	 	 	 	 SCHEDULED AIRLINES TRAFFIC OFFICES, INC.,
 a Delaware corporation

			
	 	 	 	 	 By:

	 	 	 	 	 Name:

	 	 	 	 	 Title:    Vice President

			
	 	 	 	 	 NAVIGANT INTERNATIONAL/SOUTH CENTRAL, LP,
 a Texas limited partnership

				
	 	 	 	 	 By:
	 	 ATLAS TRAVEL GP, INC.,
 a
Texas corporation

				
	 	 	 	 	 	 	 By:

	 	 	 	 	 	 	 Name:

	 	 	 	 	 	 	 Title:    Vice President

  

	 LENDERS:
	 	  BANK OF AMERICA, N.A.,
       in its capacity as Administrative Agent
       and in its individual capacity as a Lender

		
	 By:
	 	

	 Name:
	 	 Chitt Swamidasan

	 Title:
	 	 Principal

	
	U.S. BANK NATIONAL ASSOCIATION
		
	 By:
	 	

	 Name:
	 	 
	 Title:
	 	 

  

	KEYBANK, N.A.
		
	 By:
	 	

	 Name:
	 	 
	 Title:
	 	 

  

	THE BANK OF NOVA SCOTIA
		
	 By:
	 	

	 Name:
	 	 
	 Title:
	 	 

  

	BANK ONE, COLORADO, N.A.
		
	 By:
	 	

	 Name:
	 	 
	 Title:
	 	 

  

	UNION BANK OF CALIFORNIA
		
	 By:
	 	

	 Name:
	 	 
	 Title:
	 	 

 EXHIBIT A 
  
 AMENDMENT TO SENIOR NOTE DOCUMENTSFourth Amendment to the Note Purchase Agreements dtd 11/15/2000

 Exhibit 10.2 
  
 July 28, 2003 
  
 NAVIGANT INTERNATIONAL, INC. 
 84 Inverness Circle East 
 Englewood, CO 80112 
 Attention: General Counsel 
  

	 	Re:	 	Fourth Amendment to Note Purchase Agreements 

  
 Ladies and Gentlemen: 
  
 Reference is made to (1) the Note Purchase Agreement, dated as of November 15, 2000, by and between Navigant International, Inc., a Delaware corporation
(the “Company”), and The Prudential Insurance Company of America, (2) the Note Purchase Agreement, dated as of November 15, 2000, by and between the Company, on the one hand, and Security Life of Denver Insurance Company, USG Annuity &
Life Company, Reliastar Life Insurance Company (successor by merger to Northern Life Insurance Company), Reliastar Life Insurance Company of New York and Security Connecticut Life Insurance Company, on the other hand, (3) the Note Purchase
Agreement, dated as of November 15, 2000, by and between the Company and Teachers Insurance and Annuity Association of America, (4) the Note Purchase Agreement, dated as of November 15, 2000, by and between the Company and The Guardian Life
Insurance Company of America and (5) the Note Purchase Agreement, dated as of November 15, 2000, by and between the Company and Hartford Life Insurance Company (as amended and as further amended from time to time, each a “Note Purchase
Agreement”; collectively, the “Note Purchase Agreements”). Capitalized terms not defined herein shall have the meanings given to such terms in the Note Purchase Agreements. 
  
 Pursuant to the request of the Company and the provisions of Section 17.1 of the Note Purchase Agreements, each of the
undersigned agrees to amend the respective Note Purchase Agreement to which it is a party, subject to the conditions and in reliance on the representations and warranties and agreements set forth herein. 
  
 In consideration of the foregoing recitals, the parties hereto agree as
follows: 
  

	 	Amendments	 	to Note Purchase Agreements. 

  
 1.1 Section 10.5 of each Note Purchase Agreement is amended and restated as of June 29, 2003 in its entirety, as follows: 

 Navigant International, Inc. 
 July 28, 2003 
 Page Two 
  

	 	10.5	 	Debt to EBITDA. 

  
 The Company will not permit the ratio of: (i) Consolidated Debt at any time during the applicable period set forth below; to (ii) Consolidated EBITDA,
based upon the financial statements of the Company and its Restricted Subsidiaries for the then most recently completed four fiscal quarters, to be greater than the applicable amounts set forth opposite the periods below: 
  

	 Period

	  	Ratio

	 June 29, 2003 through September 27, 2003
	  	3.25:1.00
	 September 28, 2003 through December 27, 2003
	  	3.25:1.00
	 December 28, 2003 through March 27, 2004
	  	3.15:1.00
	 March 28, 2004 through June 26, 2004
	  	3.00:1.00
	 Thereafter
	  	2.75:1.00

  
 1.2 The
definition of the term “Collateral Documents” is amended and restated in its entirety as follows: 
  
 ““Collateral Documents” means the Security Agreement, the Pledge Agreement, the Mortgages, and the Cash Collateral Agreements (as
such term is defined in the Intercreditor Agreement).” 
  
 1.3 The definition of the term “Consolidated Fixed Charges” is amended and restated in its entirety as follows: 
  
 ““Consolidated Fixed Charges” means, for any period of the Company and its Restricted Subsidiaries, the sum of (i) Consolidated
Interest Expense for such period, (ii) expenses in respect of operating leases and rent for such period, and (iii) earn-out payments (other than the SATO Earn-out Payment) for such period, all on a consolidated basis and determined in accordance
with GAAP. “SATO Earn-out Payment” means the earn-out payment of approximately $3,100,000 paid by the Company on or about July 3, 2003 in satisfaction of the Company’s obligation to pay contingent merger consideration in connection
with the acquisition of Scheduled Airlines Traffic Offices, Inc.” 
  
 1.4 Section 10.9(b)(i) of each Note Purchase Agreement is amended and restated in its entirety as follows: 
  
 “(i) (1) at any time prior to the Trigger Date (as such term is defined in the Fourth Amendment to Note Purchase Agreements, dated as
of July 28, 2003, by and between 

 Navigant International, Inc. 
 July 28, 2003 
 Page Three 
  
 each of the holders of the Notes, on the one hand, and the
Company and the Guarantors, on the other hand), the aggregate consideration (including all types of consideration) for any such acquisition (or series of related acquisitions) shall not exceed $3,000,000 and the forms of consideration shall
be limited to the following, individually or in any combination: 
  
 (x) capital stock of the Company; or 
  
 (y) cash consideration provided that the cash consideration shall not exceed the book value of the tangible assets acquired less any liabilities associated with such assets (or, in the case of any acquisition of a Person, the book
value of the tangible assets of the Person acquired less any liabilities associated with such assets); or 
  
 (z) earn-out payments provided that (a) such earn-out payments shall be funded exclusively from the revenues of the acquired Person (or, in the
case of transactions structured as the acquisition of property of a Person, from the revenues attributable to the property acquired in such acquisition) that are booked after the consummation of such acquisition and (b) for the two year period
following such acquisition, the maximum amount of such earn-out payments shall be limited to no more than the sum of (i) 15% of the revenues of the acquired Person (or, in the case of transactions structured as the acquisition of property of a
Person, from the revenues attributable to the property acquired in such acquisition) during such period minus (ii) the amount of cash consideration paid in connection with such acquisition pursuant to clause (y) above. 
  
 (2) at any time from and after the Trigger Date, the value of
consideration paid by the Company or such Restricted Subsidiary in any such acquisition or series of related acquisitions (which shall be equal to the sum of (x) the amount of any cash or Cash Equivalents paid as consideration for such acquisition,
(y) the Fair Market Value of any capital stock of the Company issued in connection therewith (determined on the closing date for such acquisition) and the Fair Market Value of any other property given as consideration for such acquisition and (z)
the aggregate principal amount of Indebtedness assumed as consideration for such acquisition, together with the assumed amount of accrued and unpaid interest and fees and any costs payable in connection therewith) shall not exceed $15,000,000.”

  
 1.5 Section 1.2 of the Third Amendment to Note Purchase
Agreements, dated as of March 20, 2003 (the “Third Amendment”), by and between each of the undersigned holders of Notes, on the one hand, and the Company and the Guarantors, on the other hand, which amended and restated the first paragraph
of Section 4(a) of the Second Amendment to Note Purchase Agreements, dated as of February 11, 2002 (the “Second Amendment”), by and between each of the undersigned holders of Notes, on the one hand, and the Company and the Guarantors, on
the other hand, is hereby amended by deleting “Until December 29, 2003 (the “Trigger Date”),” and substituting therefor the following: 

 Navigant International, Inc. 
 July 28, 2003 
 Page Four 
  
 “Until the date (such date referred to
as the “Trigger Date”) when (1) no Default or Event of Default exists, (2) the Company would be in compliance with all covenants in the Transaction Documents as in effect on the date of the Closing, (3) the Company would be in compliance
with all covenants in the Bank Credit Agreement as in effect on the date of Closing, and (4) the Company shall have delivered to each holder of Notes a certificate of a Senior Financial Officer certifying as to the matters described in clauses (1),
(2) and (3) of this sentence, together with the information (including detailed calculations) required in order to establish the matters being certified,” 
  

1.6 Section 1.3 of the Third Amendment, which amended and restated Section 4(b) to the Second Amendment, is hereby amended and restated in its
entirety to read as follows: 
  
 “(b) Until the fiscal
quarter immediately following the fiscal quarter in which the Trigger Date occurs, the Company will not, and will not permit any of its Restricted Subsidiaries to, make or commit to make Consolidated Capital Expenditures during any fiscal quarter in
an aggregate amount in excess of $2,000,000 plus the unused amount available for Consolidated Capital Expenditures under this covenant for the immediately preceding fiscal quarter (excluding any carry-forward available from any prior fiscal
quarter and provided that, with respect to any fiscal quarter, Consolidated Capital Expenditures made during such fiscal quarter shall be deemed to be made first with respect to the applicable limitation for such fiscal quarter and then with
respect to any carry-forward from the immediately preceding fiscal quarter). For purpose of this covenant, “Consolidated Capital Expenditures” means, for any period for the Company and its Restricted Subsidiaries, without duplication, all
expenditures (whether paid in cash or other consideration) during such period that, in accordance with GAAP, are or should be included in additions to property, plant and equipment or similar items reflected in the consolidated statement of cash
flows for such period; provided that (a) Consolidated Capital Expenditures shall include, for purposes hereof, the acquisition of property (other than an acquisition subject to Section 10.9 of the Note Purchase Agreements) that, in accordance
with GAAP, is accounted for by the Company and its Restricted Subsidiaries as the acquisition of goodwill and (b) Consolidated Capital Expenditures shall not include, for purposes hereof, expenditures of proceeds of insurance settlements,
condemnation awards and other settlements in respect of lost, destroyed, damaged or condemned assets, equipment or other property to the extent such expenditures are made to replace or repair such lost, destroyed, damaged or condemned assets,
equipment or other property or otherwise to acquire assets or properties useful in the business of the Company and its Restricted Subsidiaries within 12 months of receipt of such proceeds.” 
  
 1.7 Section 4(d) of the Second Amendment is hereby amended and
restated in its entirety to read as follows: 
  
 “(d)
The Company shall not (other than pursuant to the Bank Amendment, the amendment to the Bank Credit Agreement in the form of Exhibit A attached to the Third 
  

 4 

 Navigant International, Inc. 
 July 28, 2003 
 Page Five 
  
 Amendment to Note Purchase Agreements, dated as of March
20, 2003 among the holders of Notes, the Company and the Guarantors, the amendment to the Bank Credit Agreement in the form of Exhibit A attached to the Fourth Amendment to Note Purchase Agreements, dated as of July 28, 2003 (the “Fourth
Amendment”) among the holders of Notes, the Company and the Guarantors, and the Replacement Facility (as defined in Section 2 of the Fourth Amendment), subject, in the case of the Replacement Facility, to the terms and conditions of Section 2
of the Fourth Amendment) amend, supplement or modify, or permit the amendment, supplement or modification of, the Bank Credit Agreement without the written consent of the Required Holders.” 
  
 2. Replacement Facility. On and before March 20, 2004, the Company
shall enter into a committed revolving credit facility (the “Replacement Facility”) from banks and other financial institutions, which facility shall replace the Amended and Restated Credit Agreement, dated as of August 6, 1999, among the
Company, certain financial institutions which are parties thereto, and Bank of America, as agent, as amended (the “Existing Facility”). The terms and conditions of the Replacement Facility shall be substantially similar to the terms and
conditions of the Existing Facility. Without limiting the foregoing, the Replacement Facility shall not expire prior to December 31, 2006 and shall provide for an aggregate availability of not less than $125,000,000, subject to reduction on a dollar
for dollar basis with the proceeds of unsecured Subordinated Debt or Preferred Stock with terms and conditions that have been approved by the Required Holders. Notwithstanding anything to the contrary in Section 11 of the Note Purchase Agreements,
the breach of the covenant contained in this Section 2 shall constitute an immediate Event of Default. 
  
 3. Conditions to Effectiveness. The effectiveness of the foregoing amendments is subject to (a) the receipt by each holder of Notes of a copy of an
amendment to the Bank Credit Agreement, in the form of Exhibit A attached hereto (the “Bank Amendment”), duly executed and delivered by the requisite number of lenders under the Bank Credit Agreement to render the Bank Amendment effective
and Bank of America, as agent thereunder (collectively, the “Bank Group”), which shall have become effective prior to or concurrent with the effectiveness of the amendments under this letter agreement, (b) the receipt by each holder of
Notes, in immediately available funds, of an amendment fee in an amount equal to 0.15% of the aggregate outstanding principal amount of Notes held by such Person at the time such fee is received, (c) the receipt by each Person entitled thereto, in
immediately available funds, of the Initial Fee (as defined below), (d) the receipt by Cooley Godward LLP of its legal fees and costs in connection with the preparation, negotiation, execution and delivery of this letter agreement and (e) the
receipt by each holder of Notes of evidence satisfactory to it that the amendments of the Note Purchase Agreements effected under this letter agreement, including, without limitation, the amendment of Section 10.5 of each of the Note Purchase
Agreements, have been approved by the Lenders party to the Bank Credit Agreement in accordance with Section 11.6 thereof. 

 Navigant International, Inc. 
 July 28, 2003 
 Page Six 
  
 4. Representations and Warranties.
The Company hereby certifies that (a) each of the representations and warranties set forth in Section 5 of each Note Purchase Agreement is true, correct and complete as of the date hereof and as of the effectiveness of the foregoing amendments
(except to the extent such representations and warranties expressly relate to another date, in which case such representations and warranties are true, correct and complete as of such other date), (b) no Default or Event of Default under any Note
Purchase Agreement will exist upon giving effect to the amendments under this letter agreement and the Bank Amendment, and (c) the Bank Group is not receiving any remuneration for the Bank Amendment except as set forth in the Bank Amendment.

  
 5. Approval of Bank Amendment. Each of the undersigned
holders of Notes hereby approves the amendment of the Bank Credit Agreement, including, without limitation, the amendment to Section 7.9(a) (Consolidated Leverage Ratio) and Section 7.9(b) (Consolidated Fixed Charge Coverage Ratio) thereof, in each
case as set forth in the Bank Amendment. 
  
 6. Limited
Waiver. Subject to the terms and conditions set forth herein and in reliance upon the representations and warranties of the Company set forth herein, each of the undersigned holders of Notes hereby waives the Company’s non-compliance with
the Consolidated Debt to Consolidated EBITDA ratio set forth in Section 10.5 of the Note Purchase Agreements (as amended by this letter agreement) for the four fiscal quarter period ended on June 29, 2003 so long as such ratio does not exceed
3.25:1.00 for such period. This waiver is one-time only, is limited precisely as written, and shall not be deemed to be a waiver of the breach of this covenant for any other time period, or the breach of any other covenant. 
  
 7. Additional Consideration. As consideration for the foregoing
amendments (and in addition to the fee described in clause (b) of Section 3 of this letter agreement), the Company shall pay: 
  
 (a) a fee (the “Initial Fee”), payable to each Person that held Notes during the fiscal quarter ended June 29, 2003, in an amount equal
to the average unpaid aggregate principal balance of Notes held by such Person during such fiscal quarter multiplied by a quotient, where the numerator is the number of days during such fiscal quarter that such Person held its Notes and the
denominator is 360, multiplied by the applicable number of basis points per annum set forth in the table below based on the ratio of (i) Consolidated Debt on June 29, 2003, to (ii) Consolidated EBITDA, based upon the financial statements of
the Company and its Restricted Subsidiaries for the four fiscal quarter period ended on June 29, 2003; 
  
 (a) a fee (the “First Subsequent Fee”), payable to each Person that held Notes during the fiscal quarter ended September 28, 2003, in an
amount equal to the average unpaid aggregate principal balance of Notes held by such Person during such fiscal quarter multiplied by 

 Navigant International, Inc. 
 July 28, 2003 
 Page Seven 
  
 a quotient, where the numerator is the number of days
during such fiscal quarter that such Person held its Notes and the denominator is 360, multiplied by the applicable number of basis points per annum set forth in the table below based on the ratio of (i) Consolidated Debt on September 28,
2003, to (ii) Consolidated EBITDA, based upon the financial statements of the Company and its Restricted Subsidiaries for the four fiscal quarter period ended on September 28, 2003; 
  
 (c) a fee (the “Second Subsequent Fee”), payable to each Person that held Notes during the fiscal quarter
ended December 28, 2003, in an amount equal to the average unpaid aggregate principal balance of Notes held by such Person during such fiscal quarter multiplied by a quotient, where the numerator is the number of days during such fiscal
quarter that such Person held its Notes and the denominator is 360, multiplied by the applicable number of basis points per annum set forth in the table below based on the ratio of (i) Consolidated Debt on December 28, 2003, to (ii)
Consolidated EBITDA, based upon the financial statements of the Company and its Restricted Subsidiaries for the four fiscal quarter period ended on December 28, 2003; 
  
 (d) a fee (the “Third Subsequent Fee”), payable to each Person that held Notes during the fiscal quarter
ended March 28, 2004, in an amount equal to the average unpaid aggregate principal balance of Notes held by such Person during such fiscal quarter multiplied by a quotient, where the numerator is the number of days during such fiscal quarter
that such Person held its Notes and the denominator is 360, multiplied by the applicable number of basis points per annum set forth in the table below based on the ratio of (i) Consolidated Debt on March 28, 2004, to (ii) Consolidated EBITDA,
based upon the financial statements of the Company and its Restricted Subsidiaries for the four fiscal quarter period ended on March 28, 2004; and 
  
 (e) a fee (the “Fourth Subsequent Fee”), payable to each Person that held Notes during the fiscal quarter ended June 27, 2004, in an
amount equal to the average unpaid aggregate principal balance of Notes held by such Person during such fiscal quarter multiplied by a quotient, where the numerator is the number of days during such fiscal quarter that such Person held its
Notes and the denominator is 360, multiplied by the applicable number of basis points per annum set forth in the table below based on the ratio of (i) Consolidated Debt on June 27, 2004, to (ii) Consolidated EBITDA, based upon the financial
statements of the Company and its Restricted Subsidiaries for the four fiscal quarter period ended on June 27, 2004. 
  

	 Debt to EBITDA

	  	Basis Points Per Annum

	 > 3.25:1.00
	  	100
	 > 2.75:1.00 < 3.25:1.00
	  	50
	 < 2.75:1.00
	  	None

  
 The Initial Fee payable to each Person
described above shall be paid in immediately available funds on or prior to the effectiveness of the amendments under this letter agreement; the First 

 Navigant International, Inc. 
 July 28, 2003 
 Page Eight 
  
 Subsequent Fee payable to each Person described above
shall be paid in immediately available funds on November 20, 2003; the Second Subsequent Fee payable to each Person described above shall be paid in immediately available funds on April 5, 2004; the Third Subsequent Fee payable to each Person
described above shall be paid in immediately available funds on May 20, 2004; and the Fourth Subsequent Fee payable to each Person described above shall be paid in immediately available funds on August 20, 2004 (the First Subsequent Fee, Second
Subsequent Fee, Third Subsequent Fee, and the Fourth Subsequent Fee shall collectively be called the “Subsequent Fee”). An Event of Default shall occur if the Company defaults in the payment of any Subsequent Fee required under this
Section 7 for more than five Business Days after the same becomes due and payable. Notwithstanding the foregoing, if on any date when such fee is payable the financial statements and certificate of a Senior Financial Officer necessary to compute
such fee in accordance with the foregoing have not been delivered to each holder of Notes pursuant to the requirements of Section 7.1 and 7.2, respectively, of the Note Purchase Agreements, then the number of basis points to compute the amount of
the fee payable on such date shall be deemed to be 100. 
  
 8.
No Waiver. The amendments and agreements set forth in this letter amendment shall be limited precisely as written and except as expressly set forth herein shall not be deemed to be (a) an amendment, consent or waiver of any other terms or
conditions of any Note Purchase Agreement or any other Transaction Document, (b) a waiver of any right or remedy of the holders of the Notes pursuant to the Transaction Documents or (c) a consent to any future amendment, consent or waiver of any
provision of the Note Purchase Agreements or any other Transaction Document. Except as expressly set forth in this letter amendment, each Note Purchase Agreement and the other Transaction Documents shall continue in full force and effect.

  
 9. Counterparts; Effectiveness. This letter amendment
may be executed in any number of counterparts and by different parties hereto in separate counterparts, each of which when so executed and delivered shall be deemed an original, but all of which counterparts together shall constitute but one and the
same instrument. 
  
 [Remainder of page intentionally blank]

 Navigant International, Inc. 
 July 28, 2003 
 Page Nine 
  

	 Very truly yours,

	
	 The Prudential Insurance Company of America

	 
		
	 By:
	  	

	 Name:
	  	

	 Title:
	  	

	
	 Security Life of Denver Insurance Company
 USG Annuity & Life Company
 Reliastar Life Insurance Company
 Reliastar Life Insurance Company Of New York
 Security Connecticut Life Insurance Company

		
	 By:
	  	 ING Investment Management LLC,
 as Agent of each of the foregoing

		
	 By:
	  	

	 Name:
	  	

	 Title:
	  	

	
	 TEACHERS INSURANCE AND ANNUITY
 ASSOCIATION OF AMERICA

	 	  	 
	 By:
	  	

	 Name:
	  	

	 Title:
	  	

	 	  	 
	 THE GUARDIAN LIFE INSURANCE
 COMPANY OF AMERICA

	 	  	 
	 By:
	  	

	 Name:
	  	

	 Title:
	  	

 Navigant International, Inc. 
 July 28, 2003 
 Page Ten 
  

	HARTFORD LIFE INSURANCE COMPANY
	
	 BY: HARTFORD INVESTMENT SERVICES,
INC.,
 its agent and attorney-in-fact

	 
	 By:
	 	

	 Name:
	 	

	 Title:
	 	

  
  

 Navigant International, Inc. 
 July 28, 2003 
 Page Eleven 
  
 The foregoing is hereby accepted and agreed to

 as of the date first above written. 
  
 NAVIGANT INTERNATIONAL, INC., a Delaware corporation 
  

	 By:
	 	

	 Name:
	 	

	 Title:
	 	

  
 The undersigned Guarantors consent and
agree to the foregoing. 
  
 NAVIGANT INTERNATIONAL/NORTH CENTRAL,
INC., 
 an Illinois corporation 
 NAVIGANT INTERNATIONAL/SOUTHWEST, LLC, 
 a Delaware limited liability company 
 CORNERSTONE ENTERPRISES, INC., 
 a
Massachusetts corporation 
 NAVIGANT INTERNATIONAL/SOUTHEAST, INC., 
 a North Carolina corporation 
 NAVIGANT
INTERNATIONAL/NORTHEAST, INC., 
 a Connecticut corporation 
 NAVIGANT INTERNATIONAL UK HOLDINGS, INC. 
 a Delaware corporation 
 NAVIGANT CRUISE CENTER, INC., 
 a Delaware
corporation 
 NAVIGANT INTERNATIONAL/ROCKY MOUNTAIN, INC., 
 a Colorado corporation 
 SCHEDULED AIRLINES TRAFFIC OFFICES, INC., 
 a Delaware corporation 
 NAVIGANT
INTERNATIONAL/NORTHWEST, INC., a 
 Washington corporation 
 ENVISION VACATIONS, INC., a Michigan corporation 
  

	                    By:
	 	

	                    Name:
	 	Eugene A. Over, Jr.
	                    Title:
	 	 Vice President of each
 of the foregoing Guarantors

 Navigant International, Inc. 
 July 28, 2003 
 Page Twelve 
  

	 NAVIGANT INTERNATIONAL/SOUTH CENTRAL, LP,
 a Texas limited partnership

	 	 	 	 	 
	 By:
	 	 ATLAS TRAVEL GP, INC.,

	 	 	 a Texas corporation

			
	 	 	By:	 	

	 	 	Name:	 	Eugene A. Over, Jr.
	 	 	Title:	 	Vice President

  

 EXHIBIT A 
  
 BANK AMENDMENT

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