Document:

exv10w2

Exhibit 10.2

	 	 	 

	Steven A. Kandarian

President and Chief Executive Officer

	 	
	 
	 	 
	MetLife, Inc.

1095 Avenue of the Americas

New York, NY 10036
	 	 

July 14, 2011

Martin J Lippert

#######

#######

Dear Marty,

It is with great pleasure that I invite you to join MetLife, a leading global provider of insurance
and other financial services to millions of individual and institutional customers.

With this letter, I am pleased to offer you the position of Executive Vice President and Chief
Information Officer at a rate of pay equal to an annual base salary of $600,000 payable
semi-monthly – i.e., you will be paid twice a month, on the 15th of the month and the
last work day of the month. If a pay day falls on a weekend, holiday or other non-work day, you
will generally be paid on the business day immediately before the pay day.

This position reports to me and will be located in MetLife’s Headquarters at 1095 Avenue of the
Americas, New York, New York. You will be a member of the Executive Group. We would expect your
first day of employment will be on or before Sept. 1, 2011.

As Executive Vice President and Chief Information Officer, you will be an employee of MetLife
Group, Inc. and an officer of MetLife, Inc., MetLife Group, Inc. and Metropolitan Life Insurance
Company. Your appointment is conditioned on the approval of the Compensation Committee and
MetLife’s Board of Directors.

Your total compensation opportunity includes your base salary, annual incentive and long-term
stock-based incentives. The Compensation Committee of MetLife’s Board of Directors oversees our
annual (Annual Variable Incentive Plan or AVIP) and long-term incentive plans. Awards under these
plans are discretionary and heavily influenced by company, business unit and individual
performance. You must be actively at work on the date of any payments or grants, as determined by
the applicable plan or program to receive such awards.

We expect your annualized total compensation opportunity for 2012 will be in the range of
$3,200,000 to $4,6000,000. Your Annual Variable Incentive Plan (AVIP) award
opportunity based on plan will be in the range of $910,000
to $1,690,000 and your long-term stock-based
incentives will be a mix of performance
shares and stock options, which on a
total basis will be in the range
of $1,7000,000 — $2,300,000. For performance year 2011,
your AVIP and long-term stock based
incentives will be on a pro-rata basis.

In addition, in consideration of the beginning of your employment, I will be recommending to
MetLife’s Compensation Committee and Board of Directors the following stock-based incentive
compensation awards:

1

 

	•	 	A grant of stock options valued at approximately $500,000 (based on a planning stock price of
$40.00, this would be 37,500 stock options). The stock option price will be the closing stock
price of MetLife Inc. common stock on the date the grant is approved and will be subject to the
terms of the stock incentive plan and stock option
agreement, which will be provided to you. Stock options vest one-third
each year from the date of the grant.
	 
	•	 	An award of Performance Shares valued at
approximately $500,000 (based on a planning stock price of
$40.00, this would be 12,500 shares). The performance period runs from January 1, 2011
through December 31, 2013, with final awards payable
in April 2014. The performance shares
are subject to the terms of the stock incentive plan and performance share agreement,
which will be provided to you. You must be an employee on December 31, 2013 to be eligible
for the award.
	 
	•	 	A one-time grant of Restricted Stock Units (RSUs) valued at approximately $500,000 (based
on a planning stock price of  $40.00, this
would be $12,500 RSUs) and would be
subject to the terms of the stock incentive plan and
the restricted stock unit agreement, which will be provided to you. The RSUs
will vest and would be payable three years after the date of the grant.

You will be eligible for MetLife relocation
benefits as described in the attached Appendix. These benefits are in effect for the first 12
months of your employment. Should you voluntarily terminate your employment within the 12 months
of your effective date of employment, you must reimburse MetLife for all relocation-related costs
including expenses and allowances paid directly to you.

MetLife has a stock ownership program covering Senior Vice Presidents and above and equivalent
positions. The program provides that individuals in these positions should own MetLife, Inc.
common stock in an amount at least equal to a multiple – from 2 to 7 times – of their annual base
salary. As Executive Vice President and Chief Information Officer, you will be responsible for
owning 4X your annual base salary. Ownership includes
shares and share equivalents acquired through company sponsored programs, such as investments
in the MetLife Company Stock Fund of the Savings & Investment Plan, or the Auxiliary
Savings & Investment Plan, as well
as shares purchased in the open market. While there is no official time
frame for reaching the minimum ownership requirement, you are expected to hold all “profit
shares” received from exercising any stock options, and any shares you receive
(or defer) in payment from performance share awards or restricted stock units until you meet your
ownership requirement.

Under MetLife’s Insider Trading Policy, certain employees must obtain prior approval of the
MetLife, Inc. Corporate Secretary to request certain transactions that affect their interest in the
MetLife Company Stock Fund of their 401(K) portfolio. You will be a Section 16 officer and as such
will be subject to these requirements. You will be
notified and given instructions on how to request clearance for
such transactions.

MetLife has a competitive and comprehensive array of benefits designed to provide you with choice
and flexibility. Under our current plans, you will be eligible for healthcare and dental coverage,
disability income benefits, group life insurance, as well as several voluntary benefits such as
legal services. In addition, a chauffeured car will be provided to you.

You will be immediately eligible to participate in the MetLife Savings and Investment Plan (SIP),
which includes a 401(k) component. After one year of service, you will become eligible for the
Company matching contributions for each pay period in which you are enrolled to contribute at least
the minimum employee contribution. If your compensation exceeds the limit imposed by IRS on which
contributions can be made to SIP ($245,000 for 2011), company
contributions on compensation in excess of this amount will be made to an auxiliary plan provided
you are enrolled to contribute at least the minimum employee contribution to SIP.

After one year of service you will also automatically become a participant in the MetLife
Retirement Plan Personal Retirement Account (PRA) which is fully funded by the company and provides
a contribution of

2

 

5% of your benefitable pay up to the social security wage base ($106,800 in 2011) and 10% above the
wage base – you make no contributions to this plan. In addition, you will earn credit in an
auxiliary pension plan if your compensation exceeds the limit imposed by the IRS for compensation
eligible for credit under the PRA ($245,000 in 2011).

In addition, through annual enrollments, you will have the option to defer compensation in a plan
designed for that purpose. You will receive further details at a later time.

You will be eligible to participate in MetLife’s benefits according to the terms of each benefit
plan. Certain benefits such as benefits under the Retirement Plan and company matching
contributions under SIP are subject to certain vesting requirements. With respect to health care
benefits specifically, you will be eligible for coverage on the first of the month following thirty
days of employment. More information about your benefits will be delivered within a few weeks
following your employment date.

You will be eligible for 22 paid time off (PTO) days and 3 Personal/Family days, which will be
pro-rated in 2011.

You will also be required to sign a statement acknowledging that you have reviewed and understand
the Selected MetLife Policies and Procedures Summary. Shortly after your first day of
employment you will receive an e-mail requesting that you access the online Business Conduct
Certificate Program to affirm your compliance with the standards contained in MetLife’s Employee
Code of Business Conduct and Ethics and to complete a Business Conduct Certificate, disclosing, if
applicable, situations that may, in fact or in appearance, involve conflicts of interest or other
improper conduct. The Welcome Kit for New Associates contains required forms along with further
instructions related to this new employee process.

This offer of employment is based on our confidence that your employment with MetLife will be a
mutually rewarding and enriching experience, but it is not an employment contract, and does not
represent a guarantee of continued employment for any period of time. Employment at MetLife is
“employment at will,” which means that either you or MetLife may terminate the relationship at any
time with or without cause or notice.

Our offer is contingent on a satisfactory background check which may include fingerprinting,
professional reference checks and successful passing of drug-screening test. This offer is subject
to withdrawal if the background check, reference checks or drug-screening test do not meet MetLife
requirements. In order to prevent delay in your ability to start employment, please be sure to
complete your drug-screening as soon as possible but by no later than 3 days from the date of this
letter.

In addition, this offer is contingent upon your being able to produce evidence of your work
authorization in the United States when you commence employment. If you require
sponsorship for a visa conferring on-going employment authorization and this has not already been
discussed with us, it is critical that you bring this to my attention immediately. This
offer is necessarily conditioned upon MetLife determining that it will sponsor you for such a visa,
visa availability, the United States Citizenship and Immigration Service issuing such a visa and
your being authorized to work in the United States.

The following are two documents in particular that are necessary to complete your employment
status:

	•	 	Federal law requires that Employment Eligibility Verification must be completed by close of
business on your 3rd day of employment. This document is included in the
Welcome package. You must bring certain documents with you on your 1st day of work
in order to begin the process. These must be original documents, from which copies will be
made. Please note, as required by Federal law, failure to produce the required
documentation and complete the Employment Eligibility Verification Process within the mandated
timeframe will result in termination of employment.

3

 

	•	 	The Agreement To Protect Corporate Property is an agreement between you and MetLife. It
addresses matters such as ownership of MetLife information and property, the importance of
MetLife’s relationships with its customers and employees, and MetLife’s interest in
maintaining the relationship it has earned. This form is located on our on-line New
Associate’s On Boarding Center and must be completed, signed and returned within 5 days from
start of employment.

Soon after your first day of employment you will be automatically enrolled in our enterprise
orientation, the MetLife eOrientation Program. This program is a self-paced eLearning experience
that will help to familiarize you with MetLife’s core values and culture, provide an in-depth
business overview, and also introduce you to resources that will help you navigate through the
organization. More information on initiating your MetLife eOrientation experience will be provided
after you start.

Marty, I believe that you will be a great addition to the team, and am confident that you will help
us realize many of the significant opportunities available to us here at MetLife.

Again, I am delighted to extend this job offer, and look forward to receiving your acceptance. We
are sure that your decision to join MetLife will be mutually rewarding and beneficial. Please
return one signed copy of this letter to Dennis Shiel, Senior Vice President, Human Resources, in
the enclosed postage paid envelope to indicate your acceptance, and keep a second copy for your
personal record. In the meantime, please feel free to give me a call with any questions that you
may at ###-###-#### or Dennis at ###-###-####.

	 	 	 

	Sincerely,

	 	I accept this job offer.
	 
	 	 
	Steven A. Kandarian

	 	Martin Lippert
	President and Chief Executive Officer
	 	 
	MetLife, Inc.
	 	 
	 
	 	 
	Signature
/s/ Steven A. Kandarian

	 	Signature /s/ Martin J. Lippert
	 

	 	 
	 
	 	 
	 

	 	Date 21 July — 2011

4

 

MARTIN LIPPERT

CANADA TO UNITED STATES

July 14, 2011

This Appendix, the International Transfer Policy–July 2008 and your offer letter dated July 14,
2011 will confirm the terms and conditions of your employment with MetLife and relocation to the
United States.

Where this Appendix is different from the International Transfer Policy, this Appendix will govern.
A copy of the International Transfer Policy will be provided to you under separate cover.

Support and Administration

The International Assignment Office (IAO) in New York is responsible for all policies and processes
related to the benefits, support and administration of international relocations. Policy
counseling, support, administration and relocation management for all aspects of your relocation
will be managed by IAO in conjunction with local Human Resource personnel.

MetLife engages a third party relocation company, Cartus, to handle payment and/or reimbursement of
relocation related expenses. On acceptance of the offer, you will receive an introduction to
Cartus personnel who will require your bank account information where you wish to have these
payments deposited.

In general, all questions related to your relocation and related benefits or processes should be
directed to Alva Velasquez, AVP Expatriate Compensation, at ##### or
###-###-####.

Tax Assistance

You are encouraged to participate in a tax planning review session. This meeting will provide you
with information regarding the potential tax impact that an international transfer may have on your
personal financial situation. Your spouse/partner is also encouraged to participate.

A representative of MetLife’s designated tax services provider will conduct the tax briefing. It is
the Company’s policy to conduct its tax affairs in keeping with the highest legal standards and
expects similar compliance from its worldwide workforce.

Taxes may be assessed on some or all of the relocation-related payments made to you or on your
behalf as a result of your relocation. Applicable taxes on all such payments will be grossed up,
such that you will not have to bear the tax burden associated with these payments.

In addition, and due to the complexities associated with learning the payment and filing
requirements of an unfamiliar tax system, MetLife will pay for origin and destination location tax
return preparation for you and your spouse/partner for the first year following your transfer to
the United States. You are required to use MetLife’s designated tax services provider for these
services.

 

 

Tax planning or personal tax advice, with the exception of tax advice relating to the sale or
retention of your home, is not part of the MetLife tax program. These services may be provided by
the tax services firm of your choice, at your expense.

House Hunting and Settling In

MetLife will pay the cost of a house-hunting trip for you and your spourse/partner for up to 7
days. Reimbursable costs include business class roundtrip airfare, hotel, car rental, and meals.
As part of this assistance, a local relocation service provider will be authorized to assist you.

Canada Home Sale

You remain responsible for the maintenance and related costs associated with your home in Canada.
You should discuss the implications of selling or retaining your home with the tax services
provider during your tax orientation.

If you choose to sell, MetLife will assist you with the associated customary closing costs up to a
maximum of USD 250,000. You will become eligible for this assistance upon acceptance of the offer
of employment. This must be utilized within the first 12 months of your employment; upon
expiration of the 12-month period, this benefit will no longer be available.

United States Home Purchase

If you sell your Canada residence, MetLife will assist you with customary closing costs on the
purchase of a primary residence in the United States up to a maximum USD 150,000. You will become
eligible for this assistance upon acceptance of the offer of employment. This benefit must be
utilized within the first 12 months of your employment; upon expiration of the 12-month period,
this benefit will no longer be available.

If you cannot locate a home for purchase immediately, MetLife will reimburse the agent/broker fees
to assist you in locating temporary rental accommodations. Please note that any agent/broker fees
paid will subsequently be deducted from the reimburseable closing costs upon purchase of a home in
the United States.

Interim Living

You may need to stay in interim housing before occupying permanent housing in the United States.
MetLife will provide up to a total of 30 days interim living. It is expected that you will stay
in a corporate/fully serviced apartment. We will provide you and your spouse/partner assistance in
obtaining appropriate accommodation.

United States Housing Allowance

After the 30 days of interim living, if applicable, you will receive a housing and utility
allowance of USD 10,000 per month for a maximum 12 months or up through the month in which you sell
your Canadian residence, if earlier. This allowance is net of tax.

			
	 	 	 
	Martin Lippert – Canada to United States
	 	July 14, 2011 — Page 2 of 3

 

 

Home Leave

You are eligible for six business class tickets to be used by you and/or your spouse/partner from
New York to Toronto to be used within the first 90 days of your employment. Cartus will provide
further detail.

Shipment of Household Goods

MetLife will arrange an initial shipping of your belongings from Canada to the United States and a
second shipment within the first 12 months of your date of hire. In addition, we will cover the
cost of shipping two automobiles. Cartus will provide you details.

Relocation

MetLife will reimburse the cost of one-way business class travel for you and your spouse/partner to
relocate from Canada to the United States.

Miscellaneous Relocation Allowance

You will receive a miscellaneous relocation allowance of USD 20,000, net of tax. This payment will
be made during the first month of your employment.

			
	 	 	 
	Martin Lippert – Canada to United States
	 	July 14, 2011 — Page 3 of 3exv10w3

Exhibit 10.3

	 	 	 

	Steven A. Kandarian

President and Chief Executive Officer

	 	
	 
	 	 
	MetLife, Inc.
	 	 
	1095 Avenue of the Americas
	 	 
	New York, NY 10036
	 	 

July 27, 2011

Frans Hijkoop

#######

#######

Dear Frans,

It is with great pleasure that I invite you to join MetLife, a leading global provider of insurance
and other financial services to millions of individual and institutional customers.

With this letter, I am pleased to offer you the position of Executive Vice President and Chief
Human Resources Officer at a rate of
pay day equal to an annual base salary of $500,000 payable semi-monthly – i.e.,
you will be paid twice a month,
on the 15th of the month and
the last work day of the month. If a pay day
falls on a weekend, holiday or other non-work day, you will generally be paid on the
business day immediately before the pay day.

This position reports to me and will be based in MetLife’s Headquarters at 1095 Avenue of the
Americas, New York, New York.

As Executive Vice President and Chief Human Resources Officer, you will be an employee of MetLife
Group, Inc. and an officer of MetLife, Inc., MetLife Group, Inc. and Metropolitan Life Insurance
Company. Your appointment is conditioned on the approval of the Compensation Committee and
MetLife’s Board of Directors.

Your total compensation opportunity includes your base salary, annual incentive and long-term
stock-based incentives. The Compensation Committee of
MetLife’s Board of Directors oversees our annual (Annual Variable Incentive Plan or AVIP) and
long-term incentive plans. Awards under these plans are discretionary and heavily influenced by
company, business unit and individual performance. You must be actively at work on the
date of any payments or grants, as determined by the applicable plan or program to receive such
awards.

The initial annualized total compensation
opportunity for this position will be approximately $2.2
million. Your Annual Variable Incentive Plan (AVIP) award opportunity will be
approximately $500,000 and your long-term
stock-based incentives will be a mix
of performance shares and stock options, which on
a total basis will be approximately $1.2 million. For performance year 2011, your AVIP will be
guaranteed at no less than $500,000.

1

 

In addition, in consideration of the beginning of your employment, I will be recommending to
MetLife’s Compensation Committee and Board of Directors the
following stock-based incentive compensation awards:

	•	 	A grant of stock options valued
at approximately $385,000 (based on a
planning stock price of $40.00, this would be
28,825 stock options). The stock option price will be the closing stock
price of MetLife, Inc. common stock
on the date the grant is
approved and will be subject to the
terms of the stock incentive plan
and stock option agreement, which will
be provided to you. Stock options vest one-third each year
from the date of the grant.

	•	 	An award of Performance Shares valued
at approximately $385,000 (based on a stock price of
$40.00, this would be 9,600 shares). The performance period runs from January 1, 2011
through December 31, 2013 with final
awards payable in April 2014. The
performance shares are subject to the terms of the stock incentive plan and performance share
agreement, which will be provided to you. You must be an employee on December 31, 2013 to be
eligible for the award.

	•	 	A one-time grant of Restricted Stock Units (RSUs)
valued at approximately $625,000 (based on a planning stock
price of $40.00, this would be 15,600 RSUs) and would be subject to the terms of the
stock incentive plan and the restricted stock unit agreement, which will be provided
to you. The RSUs will cliff
vest and would be payable three
years after the date of the grant.

Subject to the approval of the
Compensation Committee and Board of Directors, you will receive the following sign-on
bonuses:

	•	 	$540,000, less applicable taxes and other required withholding, to be paid to you in a lump
sum the first paycheck following 30 calendar days of active employment with MetLife.
Should you voluntarily terminate your
employment with MetLife prior to the first
anniversary of the beginning of your
employment, this sign-on bonus is
repayable to MetLife, on a prorated basis
(based on the portion of the
period between your start date and your first anniversary) at the
time of termination to the extent
permissible under law. You will not have the opportunity to
defer this payment.

	•	 	$420,000, less applicable taxes and other required withholding, to be paid in a lump sum
February 2012. You must be actively employed at the time of payment to receive the bonus.
You will not have the opportunity to defer this payment.

In consideration of your family situation, you will be eligible up until December 31, 2013, for a
relocation allowance in the amount of $150,000 less applicable taxes and other required
withholding, to be paid in a lump sum. In order to receive the lump sum, you must provide
documentation showing that you have sold your residence in New Canaan, CT and be actively employed
at the time of payment to receive the allowance. You will not have the opportunity to
defer this payment. Should you voluntarily terminate your employment within the
12 months of your effective date of employment, you must reimburse MetLife for all
relocation-related costs including allowances paid directly to you.

MetLife has a stock ownership program
covering Senior Vice Presidents and above
and equivalent positions. The program provides that individuals in these positions should own
MetLife, Inc. common stock in an amount at
least equal to a multiple – from 2 to 7 times – of their annual base salary. As
Executive Vice President and Chief Human
Resources Officer, you will be responsible for owning
3X your annual base salary. Ownership
includes shares and share equivalents acquired through
company sponsored programs, such as investments in the
MetLife Company Stock Fund of the Savings &
Investment Plan, or the Auxiliary Savings
& Investment Plan, as well as shares

2

 

purchased in the open market. While there is no official time frame for reaching the minimum
ownership requirement, you are expected to
hold all “profit shares” received from exercising any stock options, and
any shares you receive (or defer) in
payment from performance share awards or restricted stock units
until you meet your ownership requirement.

Under MetLife’s Insider Trading Policy, you may not trade in MetLife securities while you are aware
of material, nonpublic information about MetLife. In addition, you will be required to obtain
prior approval of the MetLife, Inc. Corporate Secretary before executing transactions in MetLife,
Inc. securities, including those that affect your interest in the MetLife Company Stock Fund in
certain benefit plans. You will also be subject to the requirements of Section 16 of the
Securities and Exchange Act of 1934, and
as such you will be required to report your transactions in
MetLife, Inc. securities to the U.S.
Securities and Exchange Commission under the
rules of that Section. You will be notified and given instructions on how to request clearance for
such transactions.

MetLife has a competitive and comprehensive array of benefits designed to provide you with choice
and flexibility. Under our current plans, you will be eligible for healthcare and dental coverage,
disability income benefits, group life insurance, as well as several voluntary benefits such as
legal services. In addition, a chauffeured car will be provided to you.

You will be immediately eligible to
participate in the MetLife Savings and Investment Plan (SIP), which includes a 401(k)
component. After one year of service, you will become eligible for the Company matching
contributions for each pay period in which you are enrolled to contribute at least the
minimum employee contribution. If your
compensation exceeds the limit imposed by the IRS
on which contributions can be made to SIP ($245,000 for 2011), company contributions on
compensation in excess of this amount
will be made to an auxiliary plan
provided you are enrolled to contribute at least the minimum employee contribution to SIP.

After one year of service you will also automatically become a participant in the MetLife
Retirement Plan Personal Retirement Account (PRA)
which is fully funded by the company and provides
a contribution of 5% of your benefitable pay up to the social security wage base ($106,800 in 2011)
and 10% above the wage base – you make no contributions to this plan. In addition,
you will earn credit in an auxiliary pension plan if your
compensation exceeds the limit imposed by the IRS for compensation eligible for credit under the
PRA ($245,000 in 2011).

In addition, through annual enrollments, you
will have the option to defer compensation in a plan designed for that purpose. You
will receive further details at a later time.

You will be eligible to participate in
MetLife’s benefits according to the terms
of each benefit plan. Certain benefits such as
benefits under the Retirement Plan and company matching contributions under SIP are
subject to certain vesting requirements. With respect to health care benefits specifically, you
will be eligible for coverage on the first of the month following thirty days of employment. More
information about your benefits will be delivered within a few weeks following your employment
date.

You will be eligible for 22 paid time off (PTO) and 3 Personal/Family days, which will be

pro-rated in 2011.

This offer of employment is based on
our confidence that your employment with
MetLife will be a mutually rewarding
and enriching experience, but it is
not an employment contract, and does not

3

 

represent a guarantee of continued employment
for any period of time. Employment at MetLife is
“employment at will”, which means that either you or MetLife may terminate the
relationship at any time with or without cause or notice.

Our offer is contingent on a satisfactory background check which may include fingerprinting,
professional reference checks and successful
passing of a drug-screening test. This
offer is subject to withdrawal if the background check, reference checks or
drug-screening test do not meet MetLife requirements. In order
to prevent delay in your ability to
start employment, please be sure to complete your drug-screening as
soon as possible but by no later than 3 days from the date of this letter. In
addition, this offer is contingent upon your being able to produce evidence of your work
authorization in the United States when you commence employment.

Frans, I believe that you will be a
great addition to the team, and am
confident that you will help us realize many of the significant
opportunities available to us here at MetLife.

Again, I am delighted to extend this
job offer, and look forward to receiving your
acceptance. We are sure that your decision to join MetLife will be mutually rewarding and
beneficial. Please return one signed copy of this
letter to Dennis Shiel, Senior Vice
President, Human Resources, in the enclosed postage
paid envelope to indicate your acceptance, and keep a second copy for your
personal record. In the meantime, please feel free to give me a call with any questions that you
may have at ###-###-#### or Dennis at ###-###-####.

	 	 	 

	Sincerely,

	 	I accept this job offer.
	 
	 	 
	Steven A. Kandarian

	 	Frans Hijkoop
	President and Chief Executive Officer
	 	 
	MetLife, Inc.
	 	 
	 
	 	 
	Signature
/s/ Steven A. Kandarian

	 	Signature /s/ Frans Hijkoop
	 

	 	 
	 
	 	 
	 

	 	Date July 30th 2011

4

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