Document:

exv10w33

 

Exhibit 10.33

Xcelerate! Partner Agreement

This Xcelerate! Partner Agreement (Agreement), effective as of the last date written
below, is made by and between Network Specialists Inc. (hereinafter referred to as “NSI”),
incorporated under the laws of New Jersey, having its principal place of business at Two Hudson
Place, Hoboken, NJ 07030, and Sunbelt Software Distribution Inc. (hereinafter referred to as
“VAR”), having its principal place of business at 101 North Garden Avenue, Clearwater, Florida
33755.

1. Purpose of Agreement. NSI® owns or holds rights to distribute and license the Software programs
described in Schedule A to this Agreement (the “Licensed Software”). VAR desires the non-exclusive
right to distribute the Licensed Software as further described below. NSI desires to grant such
rights to VAR on the terms and conditions set forth in this Agreement.

2. Grant of Distribution Rights.

(a) License. Subject to all of the terms and conditions of this Agreement, NSI hereby grants to VAR
a non-exclusive license to distribute and sublicense copies of the Licensed Software to end users
in the territory identified in Schedule B “Territory” and VAR accepts such license, subject to the
terms and conditions of this Agreement. VAR may not copy the Licensed Software except as necessary
for internal backup and archival purposes.

(b) Reservation of Rights. All rights and licenses of any kind in the Licensed Software not
expressly granted herein are reserved exclusively to NSI, including but not limited to the right to
copy the Licensed Software for any reason other than those expressly set forth herein. No rights or
licenses whatsoever for the source code to the Licensed Software or any part thereof are granted by
this Agreement. VAR acknowledges that it has and shall have no right whatsoever, whether by the
express terms of this Agreement or by any course of conduct, to use, review or access the source
code for the Licensed Software.

(c) Software Rights. VAR acknowledges and agrees that NSI owns all rights in the Licensed Software
including but not limited to all copyright, trade secret, and patent rights. VAR also acknowledges
and agrees that the Software Licenses distributed hereunder constitute only discrete copies of
software, the media in which it is stored, and related documentation as shipped to VAR. Nothing
herein transfers any right, title or interest in the software or any intellectual property rights
therein to the VAR.

(d) Addition of Other Programs. The parties may add other programs to Schedule A from time to time
only by mutual written agreement. In such an event, the term

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

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“Licensed Software” as used in this Agreement shall be deemed to refer to all programs listed
in Schedule A.

(e) Authorized Territory. The Authorized Territory (“Territory”) shall be limited to those listed
in Schedule B. VAR, shall not distribute the Licensed Software, directly or indirectly, outside of
the Territory without the prior written consent of NSI. VAR may not knowingly distribute the
Licensed Software to Sub-VARs, Dealers or Customer Accounts who may re-export the Licensed Software
in violation of Section (f) below.

(f) Import and Export Controls. VAR hereby acknowledges that the Licensed Software is subject to
United States export controls, pursuant to the U.S. Export Administration Regulations. VAR shall
comply strictly with all applicable provisions of the U.S. Export Administration Regulations and
shall not export, re-export, transfer, divert or disclose, directly or indirectly, including via
remote access, the Licensed Software, any confidential information contained or embodied in the
Licensed Software, or any direct product thereof, except as authorized under the Export
Administration Regulations.

3. General Obligations of VAR

	(a)	 	Membership Fee: An Annual Xcelerate! Membership is subject to a payment by VAR. Such
Membership Fee Amount is indicated in Schedule B.

	(b)	 	Promotion. VAR shall use its best efforts to actively market and promote the Licensed
Software in the Territory in a commercially reasonable manner, including listing the Licensed
Software in its catalogs and transmitting information and promotional material concerning the
Licensed Software to its customers.

(c) Advertising. VAR shall provide samples of its advertising copy and sales literature to NSI on
its request. NSI reserves the right to review and approve all uses of NSI’s trademarks, service
marks, or trade names in VAR’s advertising and promotion of the Licensed Software, prior to use.
Such approval will not limit VAR’s obligation to comply with all applicable laws and will not be
deemed an endorsement or approval of any advertising content. VAR shall make no representations
regarding the Licensed Software except as consistent with NSI’s own promotional and technical
materials or as NSI may otherwise provide or approve in writing.

(d) Sublicense Agreements. VAR shall deliver the Licensed Software to customers only (i) in the
sealed packages in which NSI delivers them to VAR (“Product Packages”), or (ii) by direct
installation into the customer’s computer equipment according to procedures prescribed by NSI. VAR
shall not open any Product Package prior to sale to an end user except as necessary to make such
direct installations. VAR acknowledges that an end
user license agreement between NSI and end users (the “Software License”) will be reproduced on or
included in each Product Package, and that each Product Package will contain an appropriate
customer registration card (the “Registration Card”). NSI may modify the Software License and
Registration Card at any time, in whole or in part.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

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VAR shall deliver a copy of the Software
License to all customers to whom VAR directly installs the Licensed Software. VAR shall ensure
that each end user reads and consents to the Software License upon acquiring the Product Package or
prior to having VAR install the Licensed Software, as applicable, and remits the Registration Card
as indicated thereon. VAR shall not alter or limit the end user license agreements in the Licensed
Software packages shipped by NSI to VAR under this Agreement or their effectiveness in any manner.
VAR shall keep accurate records relating to all shipments, sales, sublicenses, customers and all
other events and materials relating in any manner to sublicenses under this Agreement, and shall
permit NSI to inspect such records at any time upon reasonable notice. If a shortfall of more than
* is found in payments to be made to NSI hereunder, VAR shall pay for the price of any auditing as
well as a penalty equal to * of the shortfall, in addition to the shortfall.

(e) Sales Reports VAR shall provide NSI, within * after the end of each * during the term, or
more frequently as NSI may from time to time require in its discretion, sales and other written
reports relating to VAR’s activities under this Agreement during the prior *.

(f) Forecasts. VAR shall also provide NSI with written forecasts within * after the end of each *
during the term, which describes VAR’s good faith projections of sales of Licensed Software.

(g) Support of Customers. VAR shall provide first-line technical support on the installation and
use of the Licensed Software to its customers as is reasonably necessary to enable them to install
and use the Licensed Software. First-line technical support entails call screening, basic software
troubleshooting. VAR agrees to maintain, at all times, one or more members of VAR’s staff who are
fully trained in use of the Licensed Software by NSI and capable of determining and meeting all
customer needs regarding the Licensed Software, and to designate such staff member(s) to NSI and to
all customers of the Licensed Software.

(h) Within * of effective date of Xcelerate! Partner Agreement, VAR shall send two technical
employees, who are responsible for installation and implementation of NSI Licensed Software to NSI
Certification training and Certification Program.

(i) NSI currently maintains a public World Wide Web (WWW) server for the purposes of providing
information about NSI products and services to all users of the World Wide Web. NSI shall include
electronic links to the home pages of VAR who have established their own WWW sites. Additionally,
VAR shall provide a link from their site to NSI’s site so that both companies can take advantage of
the increased Internet visibility.

(j) Business Practices. VAR shall conduct its business for its own account, in its own name, and
not as an agent, employee, or partner of NSI. VAR shall conduct business in a manner that
reflects favorably at all times on the Licensed Software and NSI’s goodwill and reputation and make
no false or misleading representations with regard to NSI, its affiliates or the Licensed Software.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

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(k) Marketing Development Plan. On a quarterly basis NSI and VAR shall meet and develop a Market
Development Plan. In this Plan, the Marketing Development Funds, which are outlined in Schedule C,
earned during the previous quarter shall be utilized according to the agreed upon Marketing
Development Plan.

(l) Marketing Rebate. Based on VAR’s committed Aggregate Dollar forecast which is stated on
Schedule B, the VAR has the opportunity * to receive a rebate as set forth in Schedule B when the
forecast is met or exceeded and the VAR has no outstanding payments to NSI. Stocking orders will
not be counted toward the Marketing Rebate until VAR ships the Licensed Software to its Customer.

(m) Government Requirements. VAR shall obtain and maintain all permits, licenses and government
registrations necessary or appropriate to perform hereunder and shall make all filings with
governmental authorities required of this agreement by applicable law, including without limitation
those necessary to enable VAR to make payments to NSI in U.S. Dollars. This Agreement is in all
respects subject to compliance with all such requirements. On NSI’s request, VAR shall provide NSI
with written assurances of such compliance.

4. Ownership. VAR acknowledges and agrees that NSI owns all rights in the “Licensed Software”
including but not limited to all copyright, trade secret, and patent rights. VAR agrees that
nothing contained herein shall cause NSI’s ownership rights in the Licensed Software to be reduced
in any way, nor cause VAR to gain any ownership rights in the Licensed Software.

5. General Obligations of NSI

(a) NSI Support of VAR. NSI shall provide VAR with technical support as provided in Schedule B.
Beyond that support NSI shall provide VAR with NSI’s then-current standard support services for VAR
of the Licensed Software, subject to any standard fees or charges NSI may charge for such services.
Such support and fees are listed in schedule B of this Agreement.

(b) Sales Materials. NSI shall supply VAR with up to * copies of its advertising and promotional
materials, and artwork for VAR’s use, as NSI deems reasonably appropriate for VAR’s performance
hereunder. Additional quantities are available at NSI’s then current literature prices.

(c) Market Development Funds. NSI shall offer VAR a market development program on the terms set
forth in Schedule “C”. At NSI sole discretion, funds shall be allocated to execute mutually agreed
upon Marketing Programs. In addition, NSI may from time to time offer other incentive programs to
VAR. All such programs will be governed by such rules and guidelines as NSI may announce and modify
from time to time at its discretion.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

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(d) Updates and Upgrades. NSI shall use reasonable efforts to notify VAR prior to the introduction
of any update or upgrade of the Licensed Software for distribution to the general public and shall
make such update and upgrade available to VAR concurrently with its distribution through like
situated VARs. NSI reserves the right to decide, in its sole discretion, whether to make an update
or upgrade available at no additional charge or as a separately-priced item.

(e) Not for Resale Licensed Demonstration Software. NSI shall provide VAR with two (2) copies of
each product marked Not for Resale Software (NFR), which can be used by VAR to Demonstrate the
Product per terms of Schedule E. Such software shall not be left at a customer site. Any
additional copies of NFR software shall be purchased at the fees set forth in Schedule B attached
hereto. Each demonstration version is designed to expire at a certain point. VAR must take
all steps necessary to fully safeguard all NSI proprietary rights in the Licensed Software and NFR
contained in the demonstration version, including but not limited to all NSI, trademarks,
copyrights, IP rights and confidentiality rights in the Licensed Software.

(f) Evaluation Licensed Software. Upon request and mutual agreement, NSI shall provide VAR with
one (1) evaluation copy of the Licensed Software per terms of Schedule E. Each evaluation version
is designed to expire at a certain point. NSI grants VAR a nonexclusive, nontransferable right
and license to use such solely for purposes of i) demonstration to the applicable Customer, and ii)
testing, supporting and evaluating to determine conformance to the requirements. VAR is solely and
fully responsible for keeping any recipient of the evaluation version from mistakenly believing
they received a full production version of the Licensed Software. VAR must take all steps
necessary to fully safeguard all NSI proprietary rights in the Licensed Software contained in the
demonstration version, including but not limited to all NSI trademarks, copyrights, IP rights and
confidentiality rights in the Licensed Software. NSI shall not provide technical support for such
Software. Any support provided is subject to the standard fees or charges NSI charges for such
services. Such support and fees are listed in schedule B of this Agreement.

(g) Field Marketing Manager. NSI shall assign a Field Marketing Manager to assist VAR with
execution of the agreed upon Marketing Plan.

(h) Partner Certification. NSI shall offer a Partner Certification Program, which is intended to
ensure that the VAR maintain a high level of expertise in NSI’s products.

6. Orders, Delivery and Acceptance

(a) Orders. VAR shall order Licensed Software from NSI using such procedures and minimum order
requirements as NSI may prescribe from time to time. All orders shall be subject to acceptance and
approval by NSI in its discretion. All orders shall be governed by the terms and conditions of this
Agreement notwithstanding any contrary preprinted terms of any other document.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

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(b) Delivery. All orders are shipped F.O.B. NSI’s premises. NSI shall use best efforts to
ship orders within * after acceptance, subject to availability.

(c) Costs. VAR shall pay all shipping and transportation charges, customs duties and similar
charges, and other taxes and fees imposed on Licensed Software purchases and sales hereunder. In
the event NSI pays such amounts, VAR shall reimburse NSI and they shall be added to the invoiced
amounts as separate charges.

(d) Acceptance.

(i) Software Acceptance. VAR represents that it fully examined and tested the Licensed Software
in connection with VAR’s plans to distribute the Licensed Software as set forth in this Agreement.
VAR acknowledges that the Licensed Software is fully acceptable to VAR.

(ii) Defective Units. NSI will replace or repair any Product Package shipped to VAR that is
defective, provided that VAR notifies NSI of each such defective Product Package within * after
shipment. VAR shall pay freight charges for the return of the defective Product Package to NSI.
NSI shall prepay the freight charges on the return shipment to VAR. A “defective” Product Package,
for the purpose of this paragraph, means one, which fails to conform to the limited warranty
attached as Schedule “D”. In no event shall NSI be responsible for any claim, loss, or
consequential damages resulting from any defective product.

7. Discount Terms.

(a) Discount Level. An initial Discount Level, as stated in Schedule B, is to be fixed by mutual
agreement, based on a predicted Aggregate Dollar Value of VAR’s purchases within the first Ordering
Period, derived from commitments, estimates, marketing plans and other information provided by the
VAR, and from criteria established by NSI including (if applicable) VAR’s purchases in prior
periods. Discounts granted at the agreed Discount Level are not subject to bill back or
retroactive adjustment because of VAR’s failure to achieve the Aggregate Dollar Value associated
with the agreed Discount Level. Aggregate Dollar Value means the total dollar value (U.S.) of
Licensed Software, Annual Maintenance Contracts, Pass Thru Training, and Packaged Services ordered
by VAR and paid for in a timely manner. Stocking orders will not be counted as Aggregate Dollar
Value or towards the Marketing Rebate or Marketing Development Fund until VAR ships the software to
its Customer.

8. Payment Terms.

(a) VAR shall pay the fees and charges and on the terms and conditions set forth in Schedule B
attached hereto. NSI reserves the right to change payment and credit terms at any time.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

6

 

(b) Changes. NSI may change such prices, terms and conditions from time to time in its discretion
without prior written notice to VAR. In the event NSI raises a price and VAR shows, within * of
such increase, that it had a pending quote to an end user customer at the lower price as of the
date of such increase, then NSI shall honor the lower price for such prospective sale for a period
of * from the date of price increase.

(c) Payment of Invoices. VAR shall submit payments to:

Attn: Accounts Receivable

NSI Software

Two Hudson Place

Suite 700

Hoboken, NJ 07030

8. Warranties.

(a) Limited Warranty. NSI makes no representation, warranty, or guaranty, express or implied
regarding the Licensed Software except its standard form of limited warranty (“Warranty”), the
current form of which is attached as Schedule “D” hereto. NSI may in its sole discretion modify its
Warranty at any time and from time to time.

(b) DISCLAIMER. EXCEPT AS SET FORTH IN WRITING IN THIS AGREEMENT, NSI MAKES NO REPRESENTATIONS,
WARRANTIES, OR GUARANTEES, EITHER EXPRESS OR IMPLIED, ORAL OR WRITTEN, TO VAR OR ANY VAR CUSTOMER,
WITH RESPECT TO THE LICENSED SOFTWARE AND ANY SERVICES COVERED BY OR FURNISHED PURSUANT TO THIS
AGREEMENT, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY (A) OF MERCHANTABILITY, (B) OF FITNESS
FOR A PARTICULAR PURPOSE, OR (C) ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF
TRADE. VAR AND ITS CUSTOMERS RECEIVE ALL SOFTWARE AND OTHER MATERIALS HEREUNDER “AS IS”. VAR AND
ITS CUSTOMERS ARE SOLELY RESPONSIBLE FOR THE SELECTION OF THE LICENSED SOFTWARE TO ACHIEVE THEIR
INTENDED RESULTS AND FOR THE RESULTS ACTUALLY OBTAINED.

9. NSI’s Intellectual Property.

(a) Confidentiality. As used herein, “Confidential Information” shall mean all information
concerning NSI or any Affiliate of NSI to which VAR is provided access by virtue of this Agreement
or its activities hereunder, including without limitation technical data, product
design and development, source code and source code documentation, business operations and plans,
sales information, quantity and kind of Software Licenses sold, prices and methods of pricing,
marketing techniques and plans, unannounced products, product and process information, and any
other information which, if disclosed to others, might be competitively detrimental to NSI.
Confidential Information shall not include any information which has been publicly disseminated in
writing by NSI, which VAR

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

7

 

can show it knew prior to NSI’s disclosure, or which was rightfully
received by VAR from a third party without restriction.

During the term hereof and at all times thereafter, VAR shall maintain the Confidential Information
in strictest confidence, shall not disclose it to any third party, and shall use it only as
necessary to perform hereunder. VAR shall cause each of its officers, directors, employees, and
agents to restrict disclosure and use of such Confidential Information in like fashion, and shall
be responsible for any wrongful disclosure and use by any of them. In no event shall VAR
disassemble, decompile, reverse engineer or reverse code the Licensed Software, or attempt to do
same directly or indirectly.

In the event any court or other authority orders VAR to disclose any Confidential Information, VAR
shall use its best efforts to protect its confidentiality and shall forthwith notify NSI thereof to
enable it to seek to do so. At the termination of this Agreement, VAR shall promptly return all
tangible Confidential Information to NSI.

(b) Limited Rights. VAR shall not acquire any right to any trade names, service marks or
trademarks used by NSI or any affiliates (collectively “Marks”), or the copyrights, patent rights,
commercial symbols, trade secrets, goodwill, or any other form of intellectual or commercial
property of NSI or any affiliates and shall not use such Marks, property or rights in any manner,
except as herein permitted. All VAR usage of the Marks (including, but not limited to, materials)
shall be subject to NSI’s review and approval as to proper usage and product quality, and shall be
pursuant to any trademark usage rules or formats as may be supplied by NSI from time to time. VAR
acknowledges that NSI is the exclusive owner of the Marks used by NSI for its Licensed Software and
related services, and agrees that it shall not assert conflicting or competing rights to such
Marks.

(c) Notices. VAR may not remove, obliterate, or alter any copyright, patent, trademark,
confidential, or proprietary notices, incorporated in, marked on or affixed to the Licensed
Software packaging, diskettes, manuals, and/or literature by NSI, nor alter the manner in which
they are presented on such materials.

10. Indemnities.

(a) By VAR. VAR shall defend and indemnify NSI, and hold NSI harmless, in connection with any and
all claims, actions, proceedings, liabilities, judgments, damages, orders, losses, costs and
expenses of any kind (including reasonable attorneys fees and legal costs) relating to: (i)
representations by VAR to third parties regarding the functions, compatibility or capabilities of
the Licensed Software, and (ii) actions against NSI by any
third parties (including but not limited to VAR’s customers, end users, retailers, partners, joint
ventures, suppliers and competitors) in connection with VAR’s copying, packaging, distributing,
advertising or installing of the Licensed Software.

(b) By NSI. NSI shall defend and indemnify VAR, and hold VAR harmless, in connection with any and
all claims, actions, proceeding, liabilities, judgments, damages,

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

8

 

orders, losses, costs and expenses of any kind (including reasonable attorneys fees and legal costs) relating to infringement
of any patent known to NSI, copyright or trade secret by the Licensed Software in the form provided
by NSI to VAR provided that (i) VAR notifies NSI promptly upon learning that the claim might be
asserted, (ii) NSI has sole control over the defense of the claim and any negotiations for its
settlement or compromise, and (iii) VAR takes no action that, in NSI’s judgment, impairs NSI’s
defense of the claim. This indemnification obligation shall be effective only if: VAR has made
all payments required by the terms of this Agreement, VAR has given prompt notice of the claim and
permitted NSI an opportunity to defend, VAR has reasonably cooperated in the defense of the claim,
and the infringement does not result from VAR’s modification of the Licensed Programs.

11. Proprietary Notices. VAR shall use all proprietary notices necessary to maintain full
protection of all of NSI’s copyright, patent, trademark or trade secrets rights in the Licensed
Software.

12. Term and Termination.

(a) Term. This Agreement shall commence on the date last indicated below shall continue in effect
for a one (1) year initial term. The parties may extend the term or enter into a new agreement
only by their formal, mutual consent expressed in writing. Nothing set forth in this Agreement, no
course of conduct, and no oral statements shall be deemed to constitute such consent. VAR must
provide NSI written notice of intent to renew, which must be received by NSI at least 30 days or
more before expiration of the then-current term.

(b) General Termination. Either party may terminate this Agreement upon written notice if the other
party materially violates any provision of this Agreement and fails to remedy such violation within
thirty (30) days after written notice thereof. If VAR causes termination because of a material
breach, any balance owed shall become due and payable to NSI at the time of termination. NSI may
terminate this Agreement with cause on thirty (30) days notice, in which event all Licensed
Software packages ordered by VAR before the date of delivery of such notice shall remain
deliverable and payable as set forth in this Agreement. Any outstanding balance owed to NSI, is
payable upon any type of termination.

(c) Insolvency. Either party may terminate this Agreement upon written notice if the other party
commits an act of bankruptcy, becomes the subject of an involuntary bankruptcy filing and fails to
discharge or terminate such proceeding within sixty days,
voluntarily files for bankruptcy, becomes insolvent, makes any assignment for the benefit of
creditors, or ceases business operations.

(d) Proprietary Rights. NSI may terminate this Agreement immediately upon written notice if VAR
violates any of VAR’s obligations herein regarding confidentiality,

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

9

 

trademarks, copyrights, patent
rights, or any other NSI proprietary rights or interests in the Licensed Software or sublicenses.

(e) Return of Materials. Immediately after any termination or expiration of this Agreement, (i)
VAR shall immediately cease using and shall deliver to NSI all copies of the Licensed Software and
related materials in VAR’s possession, or destroy all copies of the Licensed Software and related
materials in VAR’s possession, and provide NSI with immediate written certification that VAR has
taken such actions, and (ii) VAR shall immediately cease to identify itself as an authorized VAR
for NSI or otherwise affiliated in any manner with NSI.

13. LIMITATION OF LIABILITY. IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN RELATION TO THIS AGREEMENT, EVEN IF SUCH PARTY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT THAT THIS LIMITATION SHALL NOT APPLY IN
CONNECTION WITH ANY INDEMNITIES HEREUNDER, OR VAR’s BREACH OF ITS OBLIGATIONS REGARDING SUBLICENSES
OR NSI’S PROPRIETARY OR CONFIDENTIALITY RIGHTS.

14. General

(a) Entire Agreement. NSI and VAR acknowledge that they have not been induced to enter into this
Agreement by any representation or warranty not set forth in this Agreement. This Agreement
contains the entire agreement of the parties with respect to its subject matter and supersedes all
existing agreements and all oral, written or other communications between them concerning its
subject matter. This Agreement shall not be modified in any way except in writing signed by both
parties.

(b) Assignment. VAR may not assign this Agreement without prior written consent by NSI. Any
assignment in violation of this provision is null and void. NSI may freely assign this Agreement
in connection with any sale or transfer by NSI of the Licensed Software, or substantially all of
NSI’s business. This Assignment shall be fully binding and enforceable as against all permitted
assignees and successors in interest.

(c) Enforceability. If any provision of the Agreement (or any portion thereof) shall be held to be
invalid, illegal or unenforceable, the validity, legality or enforceability of the remainder of
this Agreement shall not in any way be affected or impaired thereby.

(d) Law and Forum. This Agreement (and any and all amendments thereto) and its validity,
construction and performance shall be governed in all respects by the laws of the State of New
Jersey, without giving effect to principles of conflicts of law. Exclusive jurisdiction and venue
for all matters relating to this Agreement shall be in the State of New Jersey, and the parties
hereby agree and consent to such jurisdiction and venue.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

10

 

(e) Notices. Except as otherwise specifically set forth herein, all notices shall be in writing
and shall be forwarded by overnight express courier requiring signature to the recipient to
complete delivery, and sent to the parties at the addresses set forth at the top of this Agreement
or to any other addresses designated in writing hereafter. Notice shall be deemed delivered two
days after it is given to the courier by the notifying party.

(f) Headings. The headings in this Agreement are intended for convenience of reference and shall
not affect its interpretation.

(g) Non-Waiver. The failure of either VAR or NSI to insist upon strict performance of any of the
provisions contained herein shall in no way constitute a waiver of future violations of the same or
any other provision.

(h) Authority. The individuals executing this Agreement on behalf of the VAR and NSI do each
hereby represent and warrant that they are duly authorized by all necessary action to execute this
Agreement on behalf of their respective principals.

(i) Survival. The provisions of this Agreement relating to confidentiality, indemnities, and
return of materials shall survive any termination or expiration of this Agreement for a period of
*.

(j) No Third Party Rights. This Agreement does not create any rights in any third parties, except
assigns, successors or heirs expressly permitted hereunder.

(k) Taxes. VAR shall pay any and all applicable sales, use, or excise taxes, or any other
charges or duties levied by federal, state, city, county, or other governmental authority. VAR
will supply to NSI any appropriate exemption certificates.

	 	 	 	 	 	 	 	 	 
	Network Specialists Inc.	 	 	 	VAR: Sunbelt Software
	 
	 	 	 	 	 	 	 	 
	Date: 7/30/01	 	 	 	Date: Aug. 2, 2001
	 
	Signature:

	 	/s/ Scott Meyers
	 	 	 	Signature:
	 	/s/ Stu Sjouwerman
	 

	 	 
	 	 	 	 	 	 
	 
	Print Name: Scott Meyers	 	 	 	Print Name: Stu Sjouwerman
	 
	Title: VP	 	 	 	Title: Pres.
	 
	Fax Number: (201) 656 2727	 	 	 	Fax Number: 727-562-5199

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

11

 

Schedule A

	1.	 	Description of Licensed Software
	 
	 	 	Double-Take®: Real time transaction based backup software.
	 
	 	 	GeoCluster: adds data redundancy to MSCS Clusters by creating replicated disks to all
available cluster nodes.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

12

 

Schedule B

	1.	 	Payment Terms and Conditions
	 
	 	 	VAR shall, without setoff, pay NSI in full in U.S. Dollars with terms, Net * from date
of invoice. Shipments shall be made upon credit approval and the condition that the VAR’s
account remains in good standing with NSI. NSI reserves the right to change credit or
payment terms at any time. VAR shall pay interest on past due amounts at *.
	 
	2.	 	Membership Fee
	 
	 	 	The Annual Xcelerate! Membership Fee is * to be paid Net * from date of invoice.
	 
	3.	 	Discount
	 
	 	 	*.
	 
	4.	 	Aggregate Dollar Commitment
	 
	 	 	The annual Aggregate Dollar Value committed is *.
	 
	5.	 	Return Policy
	 
	 	 	During the term of this Agreement, VAR may return Product Packages containing the Licensed
Software to NSI without imposition of re-stocking charges subject to the following
conditions:

	 	a)	 	VAR must submit its request for return to NSI in writing at least * in
advance of proposed return, indicating in the request the reason, identity, quantity
and order and invoice dates of the Software Licenses to be returned.
	 
	 	b)	 	The Product Packages being returned must be new, resaleable, and in their
original, unopened packaging.
	 
	 	c)	 	VAR must submit to NSI, concurrently with its return request, a
non-cancelable order for Licensed Software equal to or greater than the value of the
Product Packages being returned.
	 
	 	d)	 	The version of the Licensed Software being returned must be no older than the
version immediately preceding the then current version.

	6.	 	Rebate.
	 
	 	 	VAR must meet or exceed their committed forecast of, as agreed upon in the Quarterly
Marketing Plan and within * after the end of the quarter submit a forecast for the current
quarter, in order to receive a rebate. If this is done, the VAR will receive a check for *
of the Aggregate Dollar Value to be paid within *.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

13

 

	7.	 	Annual Maintenance Contracts.
	 
	 	 	VAR may purchase maintenance contracts on an annual basis for each software license
purchased at *.
	 
	8.	 	Authorized Territory.
	 
	 	 	The Authorized Territory (“Territory:”) shall be limited to the United States.
	 
	9.	 	Support
	 
	 	 	As a part of its obligation under this Agreement: NSI will make trained technical support
engineers available to VAR’s authorized contact(s) to answer technical questions and
address potential errors in the Licensed Software. Such availability may be by telephone,
fax, electronic mail or other means as determined necessary by NSI in its discretion. NSI
will make such support available to VAR in accordance with its then current support
schedule. NSI shall use its best reasonable endeavors to create fixes for errors reported
by VAR that NSI is able to reproduce using the current version of the Licensed Software,
including all required Patches and Updates.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

14

 

Schedule C

Market Development Program

	1.	 	Accruals.
	 
	 	 	(a) NSI shall accrue for VAR’s benefit, in an account created for such purpose, amounts for
later use as market development funds (“MDF”), on the terms herein. MDF shall accrue at the
rate of *. MDF, which accrues in any *, shall be available for use as credits commencing
with the next *.

(b) NSI *, for the purposes hereof, are as follows: *
	 
	 	 	(c) NSI shall maintain an account showing the accrual, adjustment, and use of VAR’s MDF and
will report such calculations to VAR on a periodic basis. Such account shall serve for the
purpose of record keeping only and will not be funded or constitute a trust for VAR’s
benefit.
	 
	2.	 	Credits.

	 	a)	 	NSI shall credit VAR with amounts from its MDF accrual account (“Credits”) in
reimbursement of VAR’s qualifying marketing expenditures for Licensed Software. NSI
may determine which advertising; marketing, training and other promotional
expenditures by VAR qualify for Credits under the market development program, in its
sole discretion.
	 
	 	b)	 	Unused MDF account balances shall expire upon the expiration of *. VAR will
forfeit all such expired balances.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

15

 

Schedule D

Limited Warranty

NSI hereby warrants to VAR that (a) the physical diskette(s) or CD-ROM(s) and documentation
containing the Licensed Software will be free from defects in materials and workmanship for
a period of *; (b) NSI is the owner, or is the lawful licensee, without encumbrances, of
the products; and (c) NSI has the unrestricted right and authority to enter into and
perform this Agreement. The above warranties specifically exclude defects resulting from
accidents, abuses, unauthorized repairs, modifications, enhancements, or misapplications.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

16

 

Schedule E

Network Specialists, Inc.

NFR Agreement

EFFECTIVE DATE: July 2, 2002

Network Specialists, Inc., located at 2 Hudson Place, Hoboken, New Jersey, 07030, (“NSI”), and
Sunbelt Software Distribution Inc., located at 101 North Garden Avenue, Clearwater, Florida 33755
(“RECIPIENT”), enter into this Short Term Loan Agreement (“AGREEMENT”) as of the EFFECTIVE DATE
stated above.

	1.	 	Definitions. The following definitions apply to this Agreement:

	 	A.	 	“LOANED SOFTWARE” means NSI’s software program(s) and any
documentation, if any, identified in the Loaned Software Listing on the Loaned
Software Schedule, which Schedule is attached to and made a part hereof as Attachment
#1.
	 
	 	B.	 	“INSTALLATION SITE” means the RECIPIENT facility, identified on the
Loaned Software Schedule in Attachment #1.

	2.	 	Purpose and Term. NSI agrees to lend RECIPIENT, and RECIPIENT agrees to accept and use the
LOANED SOFTWARE, solely for the purpose(s) set forth on Attachment #1 (the “PURPOSE”) and
solely for the TERM of this Agreement in Attachment #1 unless otherwise agreed to in writing
by both parties.

	3.	 	Grant of License. NSI grants to RECIPIENT a personal, nonexclusive and nontransferable
license to use the LOANED SOFTWARE solely for the PURPOSE and otherwise in accordance with
terms hereof. RECIPIENT may use the LOANED SOFTWARE for RECIPIENT’s internal business
purposes at site(s) controlled by RECIPIENT designated in Attachment #1, and on the number of
servers identified in Attachment #1 for the number of users identified in Attachment #1.
RECIPIENT may not modify or attempt to modify the LOANED SOFTWARE, nor create derivative works
from the LOANED SOFTWARE, nor sell, rent, sub-license, lease, time share or transfer the
LOANED SOFTWARE or any copy of the LOANED SOFTWARE to any third party. RECIPIENT may make a
single copy of the LOANED SOFTWARE for each server as necessary to use the LOANED SOFTWARE as
expressly authorized in this Agreement and a single backup copy, all subject to the
confidentiality provisions of this Agreement.

	4.	 	Title to Software; Confidentiality. All patents, copyrights, trademarks, trade secrets and
other ownership rights in the LOANED SOFTWARE are and shall remain property of NSI. The
source code of the LOANED SOFTWARE and all information regarding the design, structure or
internal operation of the LOANED SOFTWARE are valuable trade secrets of NSI (“Confidential
Information”). RECIPIENT shall not sell, transfer, publish, disclose, display or otherwise
permit access to any Confidential Information by any third party, nor shall RECIPIENT permit
any copy of the LOANED SOFTWARE to leave RECIPIENT’s site(s). The LOANED SOFTWARE may not be
reverse assembled or

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

17

 

	 	 	reverse compiled. Any violation of any provision of this paragraph by RECIPIENT shall be
grounds for immediate termination of this Agreement by NSI and such other legal and
equitable remedies NSI may have.

	5.	 	Proprietary Notices. RECIPIENT shall insure that any copies of the LOANED SOFTWARE made by
RECIPIENT pursuant to this Agreement bear all copyright and other proprietary notices
contained in or affixed to the copy or copies of the LOANED SOFTWARE delivered by NSI.

	6.	 	No Warranty. NSI MAKES NO EXPRESS AND DISCLAIMS ALL IMPLIED REPRESENTATIONS OR WARRANTIES OF
ANY KIND, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A
PARTICULAR PURPOSE. NSI DOES NOT WARRANT THAT THE LOANED SOFTWARE WILL MEET THE LICENSEE’S
REQUIREMENTS OR THAT THE OPERATION OF THE LOANED SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE.
RECIPIENT is solely responsible for the selection of the LOANED SOFTWARE to achieve its
intended results and for the results actually obtained.

	7.	 	Limitation of Liability. IN NO EVENT SHALL NSI BE LIABLE FOR ANY CLAIM OR DEMAND BY
RECIPIENT OR A THIRD PARTY OR FOR ANY LOST PROFITS, OR INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANYWAY RELATED TO THIS AGREEMENT, EVEN IF ADVISED
OF THE POSSIBILITY THEREOF. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF OR INCIDENTAL TO
THE TRANSACTIONS HEREUNDER, MAY BE BROUGHT AGAINST NSI MORE THAN ONE (1) YEAR AFTER THE CAUSE
OF ACTION HAS ACCRUED. NSI’s total liability under this Agreement shall not exceed the total
amounts received by NSI from RECIPIENT hereunder.

	8.	 	Term and Termination. Unless otherwise provided on Attachment #1, upon the expiration of the
time period (the “TERM”) specified in Attachment #1, this AGREEMENT shall be terminated.
	 
	9.	 	Defaults and Termination.

	 	A.	 	Survival. RECIPIENT’s confidentiality obligations shall survive any
termination or expiration of this Agreement.
	 
	 	B.	 	Proprietary Rights. NSI may terminate this Agreement for breach upon written
notice if RECIPIENT violates any of RECIPIENT’s obligations regarding confidentiality,
copyrights or other NSI proprietary rights or interests in the LOANED SOFTWARE.
	 
	 	C.	 	Return of Materials. Immediately after any termination of this Agreement,
RECIPIENT shall deliver to NSI all copies of the LOANED SOFTWARE and related materials
in RECIPIENT’s possession, and provide NSI with written certification that RECIPIENT
has taken such actions.
	 
	 	D.	 	All fees are non-refunded except as expressly permitted in this Agreement.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

18

 

	10.	 	Failure to Return Materials. If upon the expiration of the TERM specified in Attachment #1,
RECIPIENT fails to immediately return all copies of the LOANED SOFTWARE and related materials
in RECIPIENT’s possession to NSI, RECIPIENT agrees to pay NSI a License fee specified in
Attachment #1 permitting RECIPIENT to use the LOANED SOFTWARE on the number of servers paid
for by RECIPIENT for the number of users paid for by RECIPIENT as set forth in Attachment #1
and agrees that all terms of this Agreement, including but not limited to all restrictions on
RECIPIENT’s use and other obligations, shall remain in force.
	 
	11.	 	General

	 	A.	 	Merger. This Agreement contains the entire agreement of the parties with
respect to its subject matter and supersedes all existing and all oral, written or
other communications between them concerning its subject matter. This Agreement shall
not be modified in any way except in writing, signed by both parties.
	 
	 	B.	 	Assignment. RECIPIENT may not assign this Agreement without prior written
consent by NSI. This agreement shall be fully binding and enforceable as against all
permitted assignees and successors in interest.
	 
	 	C.	 	Enforceability. If any provision of the Agreement (or any portion thereof)
shall be held to be invalid or unenforceable, the validity, legality or enforceability
of the remainder of this Agreement shall not in any way be affected or impaired
thereby
	 
	 	D.	 	Non-Waiver. The failure of either RECIPIENT or NSI to insist upon strict
performance of any of the provisions contained herein shall in no way constitute a
waiver of future violations of the same or any other provision.
	 
	 	E.	 	Authority. The individual(s) executing this Agreement on behalf of RECIPIENT
each hereby represent and warrant that they are duly authorized by all necessary
action to execute this Agreement on behalf of RECIPIENT.
	 
	 	F.	 	Law and Jurisdiction. This AGREEMENT shall be governed by the laws of the
State of New Jersey, without regard to New Jersey’s choice-of-law rules. Exclusive
jurisdiction and venue for all matters relating to this Agreement shall be in courts
located in New Jersey, and the parties hereby agree to and consent to same.

IN WITNESS WHEREOF, the duly authorized signatories of the parties have caused this AGREEMENT
to be executed in duplicate as of the EFFECTIVE DATE set forth above.

	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 
	“RECIPIENT”
	 	 	 	NETWORK SPECIALISTS, INC. (“NSI”)
	 
	 	 	 	 	 	 	 	 
	By:

	 	 	 	 	 	By:	 	 
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Name:

	 	 	 	 	 	Name:	 	 
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Title:

	 	 	 	 	 	Title:	 	 
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Date:

	 	 	 	 	 	Date:	 	 
	 

	 	 
	 	 	 	 	 	 

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

19

 

ATTACHMENT #1

LOANED SOFTWARE SCHEDULE

“INSTALLATION SITE”:

unless otherwise stated directly below, means RECIPIENT’s facility at the address
first stated in the AGREEMENT:

   
                
                
                
                
                
                
                
                
                
                
                
        

“PURPOSE”:

means use of LOANED SOFTWARE solely in order to:

demonstrate to the applicable Customer, and test, support and evaluate to
determine conformance to the requirements.

“TERM”:

unless otherwise specified below means [                    ] days from the date of delivery of
the LOANED SOFTWARE to RECIPIENT:

   
                
                
                
Term of Contract 
                
                
                
                
                
                
             

Permitted number of servers for use:
                     two (2) per license
                                        

If upon the expiration of the TERM all copies of the SOFTWARE and related materials in RECIPIENT’s
possession are not immediately returned to NSI, RECIPIENT shall pay the then current list price for
each copy of LOANED SOFTWARE that is installed on a server.

Loaned Software Listing

	 	 	 	 	 	 	 	 	 
	Item	 	Qty	 	Model No.	 	Software Description (and documentation, if any)
	1.

	 	1	 	DT4NT-
STDBAS
	 	Double-Take Windows 2000/NT
	 
	 	 	 	 	 	 	 	 
	2.

	 	1	 	DT4SO-
STDBAS
	 	Double-Take for Solaris
	 
	 	 	 	 	 	 	 	 
	3.

	 	1	 	GC4NT-
STDBAS
	 	GeoCluster for Windows 2000/NT — MSCS
	 
	 	 	 	 	 	 	 	 
	4.

	 	1	 	GCDT4NT-
STDBAS
	 	GeoCluster plus Double-Take for Windows 2000/NT — MSCS

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

20exv10w34

 

Exhibit 10.34

ADDENDUM 1

This Addendum 1 becomes part of the Xcelerate Partner Agreement (the “Agreement”), dated July 2,
2001, between NSI and Sunbelt Software Distribution Inc.

Whereas, NSI and VAR wish to modify certain provisions regarding the marketing rebate, the
Xcelerate! Partner Agreement shall be modified as follows:

The following language should be added to the end of Schedule B, Clause 3:

	 	(c)	 	If VAR becomes a certified NSI trainer and VAR schedules, publishes, and
conducts NSI Customer Training classes, the VAR is entitled to an Additional * off of
the then current list price for all Licensed Programs listed.
	 
	 	(d)	 	VAR can earn an additional * off of the then current list price for all
Licensed Programs listed if the VAR, *, advertises NSI in the VAR’s W2Knewsletter.

Whereas, NSI and VAR wish to modify certain provisions regarding Marketing Rebate requirements, the
Xcelerate Partner Agreement shall be modified as follows:

Schedule B, Clause 4 should be revised to read, “The Aggregate Dollar Value Committed
for the period of January 1, 2001 through December 31, 2001 is *. The Aggregate
Dollar Value Committed for the period of January 1, 2002 through June 30, 2002 is *.

The following should be added to the end of Schedule B, Clause 6: “During the Period
of January 1, 2001 and June 30, 2001, the VAR has exceeded the annual Aggregate
Dollar Value committed, thus within * after the effective date of this Agreement, VAR
will receive a check for * of the Aggregate Dollar Value earned between January 1,
2001 and June 30, 2001.

Within * after the end of the July 2, 2001 through September 30, 2001 quarter, VAR will
receive a Rebate check for * of the Aggregate Dollar Value earned during that quarter.

Within * after the end of the October 1, 2001 through December 31, 2001 quarter, VAR will
receive a Rebate check for * of the Aggregate Dollar Value earned during that quarter.

To earn a Rebate check for the last two quarters of this Agreement (January 1, 2002 through
March 31, 2002 and April 1, 2002 through June 30, 2002) the VAR must meet or exceed their
committed forecast as indicated in Schedule B, Clause 4.as modified above.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

1

 

Whereas, NSI and VAR wish to add certain provisions regarding Downloads of NSI Evaluation
Software, the Xcelerate! Partner Agreement shall be modified as follows:

The following language shall be added to end of Section 3:

“(n) Evaluation Software. VAR remove the capabilities for Customers and Prospects to
download NSI Evaluation software from the VAR’s website or from its Customer’s website.”

The following language shall be added to the end of Section 5:

“(i) Return on Investment Sales Tool: NSI shall provide VAR with a ROI tool which shall be
used by VAR in their sales cycle.”

	 	 	 	 	 	 	 	 	 
	Network Specialists Inc.	 	 	 	Sunbelt Software Distribution Inc.
	 
	 	 	 	 	 	 	 	 
	Date: 7/30/01	 	 	 	Date: 8/02/01
	 
	 	 	 	 	 	 	 	 
	Signature:

	 	/s/ Scott Meyers
	 	 	 	Signature:
	 	/s/ Stu Sjouwerman
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Print Name: Scott Meyers	 	 	 	Print Name: Stu Sjouwerman
	 
	 	 	 	 	 	 	 	 
	Title: VP	 	 	 	Title: Pres.

 

			
	*	 	Denotes confidential information that has been omitted from the exhibit and filed
separately, accompanied by a confidential treatment request, with the Securities and Exchange
Commission pursuant to Rule 406 of the Securities Act of 1933.

2

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