Document:

Exhibit
10(a)

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING
FIRM

We hereby consent to the incorporation by reference in the
Registration Statement on Form S-8 (File No. 333-05606) and in the
Registration Statement on Form S-8 (File No. 333-12716) of Waterford
Wedgwood plc of our report dated September 29, 2005, relating to the
Consolidated Financial Statements and our report dated September 29,
2005 on the financial statement schedule, which appear in this Annual
Report on Form 20-F.

PricewaterhouseCoopers

Chartered Accountants and Registered Public
Accounting Firm
 Dublin, Republic of Ireland

September 29, 2005MILESTONE SCIENTIFIC INC.
                             230 SOUTH ORANGE AVENUE
                              LIVINGSTON, NJ 07039
                                  973-535-2717

                                                                 August 12, 2005

Mr. Greg Volok
172 Laurie Lane
Philadelphia, Pa 19115

Dear Greg:

         This will set forth our understanding with respect to your retention as
a special marketing and sales consultant to aid in the international sale and
distribution of our Coolblue Wand dental enhancement system, particularly in its
applications for professional tooth whitening:

         1.       You shall be a Special Marketing and Sales Consultant for our
Coolblue Wand dental enhancement system and as such you shall report directly to
our President. You shall also interface with the head of our internal and
external sales forces and with our senior marketing staff.

         2.       For your services we shall pay you $100,000 in shares of our
Common Stock valued at their average closing price during the 10 trading days
ending August 11, 2005. The shares will be restricted shares and shall bear an
appropriate investment legend in the form recommended by our counsel. You
represent that the shares are being acquired for investment and without a view
towards distribution and that you are an accredited investor as defined in
Regulation D under the Securities Act.

         3.       This agreement shall be for a term of two years.

         4.       It is the objective of this agreement that you assist us in
establishing distribution of the Coolblue Wand dental enhancement system for
tooth whitening and, possibly, other uses with one of the four top world-wide
distributors of dental products, or such other major distributor as is
acceptable to us. If as a result of your efforts we are able to establish such
relationships on terms and conditions satisfactory to us and we sell such
distributors $3,000,000 of product within 18 months of the date hereof then we
will pay you a $20,000 bonus, in shares of our Common Stock, valued at their
then current market value.

         5.       If within three months of the date on which we advise that the
Coolblue Wand dental enhancement system is ready for commercial sale you have
not been able to arrange meetings for us with at least one of the top four
dental distributors, then the shares of stock paid to you as initial
consideration hereunder shall, at our option, be forfeited and returned to us
for cancellation.

                                               Very truly yours,
                                               MILESTONE SCIENTIFIC INC.

                                                    /s/ Leonard Osser
                                               ----------------------
                                               Leonard Osser
                                               Chief Executive Officer

Accepted and agreed to this
12th day of August, 2005

   /s/ Greg Volok
-----------------
Greg Volokexv10w1

 

Exhibit 10.1

FIRST AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT

     THIS FIRST AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”),
dated as of September 23, 2005, is by and among WEST CORPORATION, a Delaware corporation (the
“Borrower”), those Domestic Subsidiaries of the Borrower identified as a “Guarantor” on the
signature pages hereto (individually a “Guarantor” and collectively the
“Guarantors”), the financial institutions party hereto as lenders (the “Lenders”)
and WACHOVIA BANK, NATIONAL ASSOCIATION, as administrative agent under the Credit Agreement
(defined below) (in such capacity, the “Administrative Agent”).

W I T N E S S E T H

     WHEREAS, the Borrower, the Guarantors, the Lenders and the Administrative Agent are parties to
that certain Amended and Restated Credit Agreement dated as of November 15, 2004 (as previously
amended, modified or supplemented and as further amended, modified, supplemented, restated or
amended and restated from time to time, the “Credit Agreement”; capitalized terms used
herein and not defined herein shall have the meanings ascribed thereto in the Credit Agreement as
amended hereby); and

     WHEREAS, the Borrower and the Required Lenders have agreed to amend the Credit Agreement on
the terms and conditions set forth herein.

     NOW, THEREFORE, in consideration of the agreements hereinafter set forth, and for other good
and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the parties
hereto agree as follows:

ARTICLE I

AMENDMENTS TO CREDIT AGREEMENT

     1.1 Definitions.

          (a) The definitions of Call Options and Convertible Senior Notes are hereby added to
Section 1.1 of the Credit Agreement to read as follows:

          “Call Options” shall mean call options purchased by the Borrower, which
call options will be exercisable by the Borrower upon the conversion of any of the
Convertible Senior Notes and will allow the Borrower to purchase shares of its
Capital Stock in an amount equal to the Borrower’s obligation to issue shares of its
Capital Stock under the Convertible Senior Notes.

          “Convertible Senior Notes” shall mean convertible senior notes in an
aggregate principal amount not to exceed $195,000,000 and with a term not to exceed
approximately three (3) years, issued by the Borrower pursuant to an

 

 

indenture or purchase agreement on terms reasonably satisfactory to the
Administrative Agent.

          (b) The definition of “Change of Control” in Section 1.1 of the Credit Agreement is
hereby amended and restated in its entirety to read as follows:

          “Change of Control” shall mean any Person or two or more Persons acting
in concert (other than members of the West Family Group) shall have acquired,
directly or indirectly, by contract or otherwise, Voting Stock of the Borrower (or
other securities convertible into such Voting Stock) representing 50% or more of the
combined voting power of all Voting Stock of the Borrower.

          (c) The definition of Consolidated Fixed Charge Coverage Ratio in Section 1.1 of the
Credit Agreement is hereby amended and restated in its entirety to read as follows:

          “Consolidated Fixed Charge Coverage Ratio” shall mean, as of the end of
each fiscal quarter of the Consolidated Group for the four fiscal quarter period
ending on such date with respect to the Consolidated Group on a consolidated basis,
the ratio of (i) Consolidated EBITDA for the applicable period minus
Consolidated Capital Expenditures for the applicable period to (ii) the sum of,
without duplication, Consolidated Interest Expense for the applicable period
plus Scheduled Funded Debt Payments for the applicable period plus
payments made in connection with earnout obligations for the applicable period to
the extent permitted hereunder plus cash taxes paid during the applicable
period plus Restricted Payments made in accordance with the terms of
Sections 6.10(e) and (f) during the applicable period.

          (d) Clause (i) of the definition of Permitted Investments in Section 1.1 of the Credit
Agreement is hereby amended and restated in its entirety to read as follows:

          (i) cash, Cash Equivalents, Call Options, and the purchase of shares of Capital
Stock upon exercise of such Call Options;

     1.2 Restrictions on Mergers and Consolidations. Section 6.4(b)(ii) of the Credit
Agreement is hereby amended and restated in its entirety to read as follows:

          (ii) consummate any transaction of merger or consolidation, except for (A)
Investments or acquisitions (including Permitted Acquisitions) permitted pursuant to
Section 6.5, and (B) the merger or consolidation of a Credit Party or other
Subsidiary with and into another Credit Party, provided that if the Borrower
is a party thereto, the Borrower will be the surviving corporation.

     1.3 Restricted Payments. Section 6.10 of the Credit Agreement is hereby amended and
restated in its entirety to read as follows:

2

 

          Section 6.10 Restricted Payments.

          Each of the Credit Parties will not, nor will it permit any Subsidiary to, directly or
indirectly, declare, order, make or set apart any sum for or pay any Restricted Payment,
except (a) to make dividends payable solely in the common stock or equivalent equity
interests of such Person, (b) to make dividends or other distributions payable to the
Borrower or any wholly owned Subsidiary of the Borrower that is a Guarantor (directly or
indirectly through Subsidiaries), (c) to make dividends or other distributions payable to
any minority equity owner of a Subsidiary in an aggregate amount not to exceed such minority
equity owner’s equity interest in earnings for the current fiscal year and undistributed
earnings from prior fiscal years, (d) to purchase shares of Capital Stock of the Borrower
pursuant to the Call Options, (e) to make all payments required under the Convertible Senior
Notes, and (f) to make other Restricted Payments so long as, in the case of this subsection
(f), (i) no Default or Event of Default exists either immediately before or after giving
effect to any such Restricted Payment and (ii) the Credit Parties shall be in compliance
with each of the financial covenants set forth in Section 5.9 after giving effect to any
such Restricted Payment on a pro forma basis.

ARTICLE II

CONDITIONS TO EFFECTIVENESS

          2.1 Closing Conditions.

          This Amendment shall become effective as of the date hereof (the “First Amendment
Effective Date”) upon satisfaction of the following conditions (in form and substance
reasonably acceptable to the Administrative Agent):

          (a) Executed Amendment. The Administrative Agent shall have received a copy of
this Amendment duly executed by each of the Credit Parties, the Required Lenders and the
Administrative Agent.

          (b) Other. The Administrative Agent shall have received such other documents,
agreements or information which it may reasonably request relating to the Credit Parties and
the transactions contemplated by this Amendment and any other matters relevant hereto and
thereto, all in form and substance satisfactory to the Administrative Agent in its sole good
faith discretion.

ARTICLE III

MISCELLANEOUS

          3.1 Amended Terms. All references to the Credit Agreement in each of the Credit
Documents shall hereafter mean the Credit Agreement as amended by this Amendment. Except as
specifically amended hereby or otherwise agreed, the Credit Agreement is hereby ratified and
confirmed and shall remain in full force and effect according to its terms.

3

 

     3.2 Representations and Warranties of Credit Parties. Each of the Credit Parties
represents and warrants as follows as of the date hereof:

          (a) It has taken all necessary action to authorize the execution, delivery and
performance of this Amendment.

          (b) This Amendment has been duly executed and delivered by such Person and constitutes
such Person’s valid and legally binding obligation, enforceable in accordance with its
terms, except as such enforceability may be subject to (i) bankruptcy, insolvency,
reorganization, fraudulent conveyance or transfer, moratorium or similar laws affecting
creditors’ rights generally and (ii) general principles of equity (regardless of whether
such enforceability is considered in a proceeding at law or in equity).

          (c) No consent, approval, authorization or order of, or filing, registration or
qualification with, any Governmental Authority or third party is required in connection with
the execution, delivery or performance by such Person of this Amendment, except any filing
required to be made by Borrower pursuant to the Securities Exchange Act of 1934, as amended,
as a result of this Amendment.

          (d) The representations and warranties set forth in Article III of the Credit Agreement
are true and correct in all material respects as of the date hereof (except for those which
expressly relate to an earlier date).

     3.3 Acknowledgment of Guarantors. The Guarantors acknowledge and consent to all of
the terms and conditions of this Amendment and agree that this Amendment and all documents executed
in connection herewith do not operate to reduce or discharge the Guarantors’ obligations under the
Credit Documents.

     3.4 Credit Document. This Amendment shall constitute a Credit Document under the
terms of the Credit Agreement.

     3.5 Entirety. This Amendment and the other Credit Documents embody the entire
agreement between the parties hereto and supersede all prior agreements and understandings, oral or
written, if any, relating to the subject matter hereof.

     3.6 Counterparts; Telecopy. This Amendment may be executed in any number of
counterparts, each of which when so executed and delivered shall be an original, but all of which
shall constitute one and the same instrument. Delivery of an executed counterpart to this
Amendment by telecopy shall be effective as an original and shall constitute a representation that
an original will be delivered.

     3.7 GOVERNING LAW. THIS AMENDMENT AND THE RIGHTS AND OBLIGATIONS OF THE PARTIES UNDER
THIS AMENDMENT SHALL BE GOVERNED BY, AND CONSTRUED AND INTERPRETED IN ACCORDANCE WITH, THE LAW OF
THE STATE OF NEW YORK.

4

 

     3.8 Consent to Jurisdiction; Service of Process; Waiver of Jury Trial. The
jurisdiction, services of process and waiver of jury trial provisions set forth in Sections 9.14
and 9.17 of the Credit Agreement are hereby incorporated by reference, mutatis mutandis.

     3.9 Fees. The Borrower agrees to pay all fees and expenses of the Administrative
Agent in connection with the preparation, execution and delivery of this Amendment, including,
without limitation, the fees and expenses of Moore & Van Allen PLLC.

[remainder of page intentionally left blank]

5

 

     IN WITNESS WHEREOF the Borrower, the Guarantors, the Required Lenders, and the Administrative
Agent have caused this Amendment to be duly executed on the date first above written.

	 	 	 	 	 
	BORROWER:	 	WEST CORPORATION,

a Delaware corporation
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Paul M. Mendlik
	 

	 	 	 	 
	 	 	Name: Paul M. Mendlik
	 	 	Title: Chief Financial Officer

	 	 	 
	GUARANTORS:
	 	 
	 

	 	WEST TELEMARKETING CORPORATION II,
	 

	 	a Delaware corporation
	 
	 	 
	 

	 	WEST INTERACTIVE CORPORATION,
	 

	 	a Delaware corporation
	 
	 	 
	 

	 	WEST FACILITIES CORPORATION,
	 

	 	a Delaware corporation
	 
	 	 
	 

	 	NORTHERN CONTACT, INC.,
	 

	 	a Delaware corporation
	 
	 	 
	 

	 	INTERCALL, INC.,
	 

	 	a Delaware corporation
	 
	 	 
	 

	 	INTERCALL TELECOM VENTURES, LLC,
	 

	 	a Delaware limited liability company
	 
	 	 
	 

	 	CONFERENCECALL.COM, INC.,
	 

	 	a Delaware corporation
	 
	 	 
	 

	 	WEST RECEIVABLE SERVICES, INC.,
	 

	 	a Delaware corporation
	 
	 	 
	 

	 	WEST ASSET MANAGEMENT, INC.,
	 

	 	a Delaware corporation

	 	 	 	 	 
	 

	 	By:
	 	/s/ Paul M. Mendlik
	 

	 	 	 	 
	 	 	Name: Paul M. Mendlik
	 	 	Title: Chief Financial Officer

 

 

	 	 	 
	 

	 	WEST INTERNATIONAL ASSET
MANAGEMENT, LLC, a Nevada limited liability company
	 
	 	 
	 

	 	BUYDEBTCO, LLC,

a Nevada limited liability company
	 
	 	 
	 

	 	THE DEBT DEPOT, LLC,

a Delaware limited liability company
	 
	 	 
	 

	 	ASSET DIRECT MORTGAGE, LLC,

a Delaware limited liability company

	 	 	 	 	 
	 	 	WEST TELEMARKETING, LP,
	 	 	a Delaware limited partnership
	 
	 	 
	 

	 	By:
	 	West Transaction Services, LLC,
	 

	 	 	 	its General Partner

	 	 	 
	 

	 	WEST TRANSACTION SERVICES, LLC,

a Delaware limited liability company
	 
	 	 
	 

	 	WEST TRANSACTION SERVICES II, LLC,

a Delaware limited liability company

	 	 	 	 	 
	 	 	WEST BUSINESS SERVICES, LP,
	 	 	a Delaware limited partnership
	 
	 	 
	 

	 	By:
	 	West Transaction Services, LLC,
	 

	 	 	 	its General Partner

	 	 	 
	 

	 	WEST ASSET PURCHASING, LLC,

a Nevada limited liability company
	 
	 	 
	 

	 	ECI CONFERENCE CALL SERVICES LLC,

a Delaware limited liability company

	 	 	 	 	 
	 

	 	By:
	 	/s/ Paul M. Mendlik
	 

	 	 	 	 
	 	 	Name: Paul M. Mendlik
	 	 	Title: Manager

 

 

	 	 	 	 	 
	 	 	WEST DIRECT, INC.,

	 	 	a Delaware corporation
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Paul M. Mendlik
	 

	 	 	 	 
	 	 	Name: Paul M. Mendlik
	 	 	Title: Treasurer

 

 

	 	 	 	 	 
	ADMINISTRATIVE AGENT AND LENDERS:	 	WACHOVIA BANK, NATIONAL ASSOCIATION,
	 	 	as Administrative Agent and as a Lender
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Mark B. Felker
	 

	 	 	 	 
	 

	 	Name:
	 	Mark B. Felker
	 

	 	Title:
	 	Managing Director
	 

	 	 	 	Wachovia Bank, National Association

 

 

	 	 	 	 	 
	 	 	WELLS FARGO BANK, N.A.
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Timothy P. Sullivan
	 

	 	 	 	 
	 

	 	Name:
	 	Timothy P. Sullivan
	 

	 	Title:
	 	Senior Vice President

 

 

	 	 	 	 	 
	 	 	BANK OF AMERICA, N.A.
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Steven K. Kessler
	 

	 	 	 	 
	 

	 	Name:
	 	Steven K. Kessler
	 

	 	Title:
	 	Senior Vice President

 

 

	 	 	 	 	 
	 	 	BNP PARIBAS
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Timothy J. King
	 

	 	 	 	 
	 

	 	Name:
	 	Timothy J. King
	 

	 	Title:
	 	Managing Director
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Gaye Plunkett
	 

	 	 	 	 
	 

	 	Name:
	 	Gaye Plunkett
	 

	 	Title:
	 	Vice President

 

 

	 	 	 	 	 
	 	 	U.S. BANK, N.A.
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Karen Nelsen
	 

	 	 	 	 
	 

	 	Name:
	 	Karen Nelsen
	 

	 	Title:
	 	Vice President

 

 

	 	 	 	 	 
	 	 	LASALLE BANK NATIONAL ASSOCIATION
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Julie Hahn
	 

	 	 	 	 
	 

	 	Name:
	 	Julie Hahn
	 

	 	Title:
	 	AVP

 

 

	 	 	 	 	 
	 	 	THE BANK OF NOVA SCOTIA
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Mark Sparrow
	 

	 	 	 	 
	 

	 	Name:
	 	Mark Sparrow
	 

	 	Title:
	 	Director

 

 

	 	 	 	 	 
	 	 	FIRST NATIONAL BANK OF OMAHA
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Mark A. Baratta
	 

	 	 	 	 
	 

	 	Name:
	 	Mark A. Baratta
	 

	 	Title:
	 	Vice President

 

 

	 	 	 	 	 
	 	 	KEY BANK NATIONAL ASSOCIATION
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Vijaya Kulkarni
	 

	 	 	 	 
	 

	 	Name:
	 	Vijaya Kulkarni
	 

	 	Title:
	 	AVP

 

 

	 	 	 	 	 
	 	 	COMERICA BANK
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Timothy O’Rourke
	 

	 	 	 	 
	 

	 	Name:
	 	Timothy O’Rourke
	 

	 	Title:
	 	Vice President

 

 

	 	 	 	 	 
	 	 	THE NORTHERN TRUST COMPANY
	 
	 	 	 	 
	 

	 	By:
	 	/s/ William R. Kopp
	 

	 	 	 	 
	 

	 	Name:
	 	William R. Kopp
	 

	 	Title:
	 	Vice President

 

 

	 	 	 	 	 
	 	 	COMMERCIAL FEDERAL BANK
	 
	 	 	 	 
	 

	 	By:
	 	/s/ William Honke
	 

	 	 	 	 
	 

	 	Name:
	 	William Honke
	 

	 	Title:
	 	Vice President

 

 

	 	 	 	 	 
	 	 	E. SUN COMMERCIAL BANK, LTD.,
	 	 	LOS ANGELES BRANCH
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Benjamin Lin
	 

	 	 	 	 
	 

	 	Name:
	 	Benjamin Lin
	 

	 	Title:
	 	EVP & General Manager

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