Document:

<PAGE>

                                                                    EXHIBIT 10.1

================================================================================

                                CREDIT AGREEMENT

                                   dated as of

                                November 8, 2002,

                          as amended and restated as of

                                October 31, 2003

                                      among

                                DEX MEDIA, INC.,

                              DEX MEDIA EAST, INC.,

                               DEX MEDIA EAST LLC,
                                  as Borrower,

                            The Lenders Party Hereto

                                       and

                              JPMORGAN CHASE BANK,
                             as Administrative Agent

                            ------------------------

                         J.P. MORGAN SECURITIES INC. and
                         BANC OF AMERICA SECURITIES LLC,
                  as Joint Bookrunners and Joint Lead Arrangers

                            ------------------------

                             BANK OF AMERICA, N.A.,
                      WACHOVIA BANK, NATIONAL ASSOCIATION,
                        LEHMAN COMMERCIAL PAPER INC. and
                      DEUTSCHE BANK TRUST COMPANY AMERICAS,
                            as Co-Syndication Agents

================================================================================
<PAGE>

                            SECOND AMENDMENT AND RESTATEMENT dated as of October
                     31, 2003 (this "Amendment"), to the CREDIT AGREEMENT dated
                     as of November 8, 2002, as amended (as amended,
                     supplemented or otherwise modified from time to time, the
                     "Credit Agreement"), among DEX MEDIA, INC., DEX MEDIA EAST,
                     INC., DEX MEDIA EAST LLC (the "Borrower"), the lenders from
                     time to time party thereto (the "Lenders"), and JPMORGAN
                     CHASE BANK, as administrative agent and collateral agent
                     (in such capacities, the "Agent").

              A.     Capitalized terms used herein and not otherwise defined
herein shall have the meanings assigned to such terms in the Credit Agreement.

              B.     The Borrower, the Parent and Holdings have requested that
the Lenders amend and restate the Credit Agreement so as to provide for a new
tranche of term loans thereunder (the "New Term Loans"), the proceeds of which,
together with other available funds of the Borrower, will be utilized to
refinance all currently outstanding Tranche B Term Loans and which, except as
revised hereby, will have the same terms as the currently outstanding Tranche B
Term Loans under the Credit Agreement.

              C.     The Borrower, the Parent and Holdings have also requested
that such amendment and restatement of the Credit Agreement effect certain other
modifications to the Credit Agreement, including, among other things, with
respect to the Applicable Rate for Revolving Loans and Tranche A Term Loans and
with respect to the ability of the Parent to incur Indebtedness and of the
Borrower to prepay Indebtedness.

              D.     Each existing Tranche B Lender (an "Existing Tranche B Term
Lender") that executes and delivers this Amendment specifically in the capacity
of a Renewing Term Lender (a "Renewing Term Lender") will be deemed, (i) to have
agreed to the terms of this Amendment, (ii) upon the Amendment Effective Date
(as defined below), to have made a commitment to make New Term Loans in an
aggregate principal amount up to, but not in excess of, the aggregate principal
amount of such Existing Tranche B Term Lender's outstanding Tranche B Term Loans
immediately prior to such effectiveness ("Existing Tranche B Term Loans") and
(iii) upon the Tranche B Refinancing Date (as defined below), to have made New
Term Loans in such amount (not in excess of the amount of its Existing Tranche B
Term Loans) as is determined by the Borrower, J.P. Morgan Securities Inc. and
Banc of America Securities LLC and notified to such Existing Tranche B Term
Lender by exchanging Existing Tranche B Term Loans in such amount for New Term
Loans in an equal principal amount.

              E.     Each Existing Tranche B Term Lender that executes and
delivers this Amendment solely in the capacity of a Tranche B Lender and not
specifically as a Renewing Term Lender will be deemed to have agreed to the
terms of this Amendment but will not be deemed to have made any commitment to
make New Term Loans.

<PAGE>

                                                                               2

              F.     Each Person that agrees to become an Additional Term Lender
(an "Additional Term Lender", including any Existing Tranche B Term Lender
undertaking a commitment in respect of Term Loans (other than Tranche A Term
Loans) in excess of the amount of its Existing Tranche B Term Loans, to the
extent of such excess) will make New Term Loans to the Borrower on the Tranche B
Refinancing Date ("Additional Term Loans"), the proceeds of which will be used
by the Borrower, together with other available cash, to repay in full the
outstanding principal amount of Tranche B Term Loans of Existing Tranche B Term
Lenders that are not Renewing Term Lenders and the principal amounts, if any, of
Existing Tranche B Term Loans of Renewing Term Lenders that are not exchanged by
such Renewing Term Lenders for New Term Loans, and to pay premiums, fees and
expenses incurred in connection with the prepayment of the Existing Tranche B
Term Loans and this Amendment.

              G.     The Lenders are willing, subject to the terms and
conditions set forth in this Amendment, to so amend and restate the Credit
Agreement.

              H.     The Renewing Term Lenders and the Additional Term Lenders
(collectively, the "New Term Lenders") are severally willing to make the New
Term Loans as contemplated hereby, in each case, subject to the terms and
conditions set forth in this Amendment.

              Accordingly, in consideration of the foregoing and for other good
and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto hereby agree as follows:

              SECTION 1. Amendment and Restatement of Credit Agreement. The
Credit Agreement is hereby amended and restated, effective as of the Amendment
Effective Date, in the form of Exhibit A to this Amendment (including the
additional exhibit set forth as part of such Exhibit A, it being understood that
all other schedules and exhibits to the Credit Agreement shall continue to
constitute schedules and exhibits to the Credit Agreement, as amended and
restated hereby, in the forms thereof immediately prior to the Amendment
Effective Date).

              SECTION 2. Consent to Amendment of Parent Agreement. The Required
Lenders hereby consent to an amendment of the Parent Agreement such that clause
(i) of the definition of "Phase II Realization Event" contained therein is
amended and restated in its entirety as follows:

       "(i) the receipt by the Parent of any dividend or other distribution
       (whether in cash, securities or other property) with respect to any
       Equity Interest or other Investment in Phase II Holdings or any other
       Phase II entity, including without limitation any liquidating dividend,
       distribution upon dissolution or payment or distribution in respect of an
       equity or debt claim in bankruptcy or insolvency proceeding, but
       excluding any dividend or distribution paid by Phase II Holdings which is
       permitted by the Phase II Senior Facilities (or any replacement senior
       secured bank credit facilities) and is a dividend or distribution (A)
       made pursuant to an annual basket,

<PAGE>

                                                                               3

       (B) representing excess cash flow of Phase II Holdings in a fiscal year
       not required to be applied to the prepayment of the Phase II Senior
       Facilities (or any such replacement facilities) or (C) representing 58%
       of the amount of regularly scheduled cash interest payable during the
       next 30 days on outstanding Qualifying Parent Indebtedness (it being
       understood for the avoidance of doubt that any dividend or distribution
       representing proceeds from an initial public offering of Phase II
       Holdings shall not be excluded from this clause (i));".

              SECTION 3. Representations and Warranties. To induce the other
parties hereto to enter into this Amendment, each of the Borrower, the Parent
and Holdings represents and warrants to each of the Lenders, the Additional Term
Lenders and the Agent that, as of the Amendment Effective Date:

              (a) This Amendment has been duly authorized, executed and
delivered by it and this Amendment and the Credit Agreement, as amended and
restated hereby, constitutes its valid and binding obligation, enforceable
against it in accordance with its terms, subject to applicable bankruptcy,
insolvency, reorganization, moratorium or other laws affecting creditors' rights
generally and subject to general principles of equity, regardless of whether
considered in a proceeding in equity or at law.

              (b) The representations and warranties set forth in Article III of
the Credit Agreement are true and correct in all material respects on and as of
the Amendment Effective Date with the same effect as though made on and as of
the Amendment Effective Date, except to the extent such representations and
warranties expressly relate to an earlier date (in which case such
representations and warranties were true and correct in all material respects as
of such earlier date); provided that the foregoing representation is made by the
Parent only in respect of the representations and warranties set forth in
Sections 3.01, 3.02, 3.03, 3.08, 3.09 and 3.12 of the Credit Agreement.

              (c) No Default or Event of Default has occurred and is continuing.

              SECTION 4. New Term Loans. (a) Subject to the terms and conditions
set forth herein, (i) each Renewing Lender agrees to make New Term Loans to the
Borrower on the Tranche B Refinancing Date in such amounts (not in excess of its
Existing Tranche B Term Loans) as are determined by the Borrower, J.P. Morgan
Securities Inc. and Banc of America Securities LLC and notified to such Lender
by exchanging its Existing Tranche B Term Loans in such amounts for New Term
Loans in an equal principal amount and (ii) each Additional Term Lender agrees
to make New Term Loans to the Borrower on the Tranche B Refinancing Date in a
principal amount equal to such New Term Lender's Additional Term Loan
Commitment. For purposes hereof and of the Credit Agreement, a Person shall
become an Additional Term Lender by executing and delivering to the Agent, on or
prior to the Tranche B Refinancing Date, a written instrument in a form
satisfactory to the Agent (a "Joinder Agreement") pursuant to which such Person
(i) commits to make Additional Term Loans on the Tranche B Refinancing Date in
an amount set forth in such Joinder Agreement and (ii) agrees to become party to
the Credit Agreement as a Tranche B Lender and to be bound by the

<PAGE>

                                                                               4

terms and provisions thereof. The "Additional Term Loan Commitment" of such
Additional Term Lender shall be the amount set forth in its Joinder Agreement or
such lesser amount as is allocated to it by the Borrower, J.P. Morgan Securities
Inc. and Banc of America Securities LLC by notice to such Lender prior to the
Tranche B Refinancing Date. The commitments of the New Term Lenders are several
and no New Term Lender shall be responsible for any other New Term Lender's
failure to make New Term Loans. For purposes hereof, the "Tranche B Refinancing
Date" shall be a Business Day selected by the Borrower occurring on or after
November 10, 2003 and prior to November 15, 2003, on which each of the
conditions set forth in paragraph (b) of this Section 4 is satisfied. The
Borrower shall give the Agent at least two Business Days' prior written notice
of the date selected by it as the Tranche B Refinancing Date.

              (b) The obligations of each New Term Lender to make New Term Loans
on the Tranche B Refinancing Date is subject to the satisfaction of the
following conditions:

              (i) The conditions set forth in Section 4.02 of the Credit
       Agreement shall be satisfied on and as of the Tranche B Refinancing Date,
       and the New Term Lenders shall have received a certificate of a Financial
       Officer, dated the Tranche B Refinancing Date, to such effect.

              (ii) The Agent shall have received a favorable legal opinion of
       Latham & Watkins LLP, counsel to the Borrower, Holdings and the Parent,
       addressed to the Agent and the New Term Lenders and dated the Tranche B
       Refinancing Date, covering such matters relating to the New Term Loans,
       this Amendment, the Credit Agreement as amended and restated hereby, and
       the other Loan Documents and security interests thereunder as the Agent
       may reasonably request, and such opinion shall be reasonably satisfactory
       to the Agent.

              (iii) The Agent shall have received such documents and
       certificates as the Agent or its counsel may reasonably request relating
       to the organization, existence and good standing of each Loan Party, the
       authorization of this Amendment and the transactions contemplated hereby
       and any other legal matters relating to the Loan Parties, this Amendment,
       the other Loan Documents and the transactions contemplated hereby, all in
       form and substance reasonably satisfactory to the Agent.

              (iv) To the extent deemed necessary or appropriate by the Agent,
       each Security Document shall have been amended to provide the benefits
       thereof to the New Term Loans and the obligations of the Loan Parties in
       connection therewith on the same basis as such benefits are provided to
       the Existing Tranche B Term Loans.

              (v) Each Loan Party that has not executed and delivered this
       Amendment shall have entered into a written instrument reasonably
       satisfactory to the Agent pursuant to which it confirms that it consents
       to this Amendment and the New Term Loans and that the Security Documents
       to which it is party will continue to

<PAGE>

                                                                               5

       apply in respect of the Credit Agreement, as amended and restated hereby,
       and the Obligations of such Loan Party.

              (vi) The aggregate amount of the Additional Term Loan Commitments
       of the Additional Term Lenders, as set forth in their Joinder Agreements,
       plus the amount of any cash available to be used to prepay Existing
       Tranche B Term Loans, shall equal or exceed the aggregate principal
       amount of the Existing Tranche B Term Loans of Term Lenders other than
       Existing Tranche B Term Loans of any Renewing Term Lenders that are
       refinanced with New Term Loans made by such Renewing Term Lender.

              (vii) The Agent shall have received evidence that the Borrower has
       made the payments referred to in Section 4(d) or is making such payments
       on the Amendment Effective Date with the proceeds of the Additional Term
       Loans and such other funds as may be required.

              (viii) The conditions to effectiveness of this Amendment set forth
       in Section 5 hereof shall have been satisfied.

              (c) All New Term Loan Borrowings made on the Tranche B Refinancing
Date shall have initial Interest Periods ending on the same dates as the
Interest Periods applicable to the Existing Tranche B Term Loan Borrowings being
refinanced with such New Term Loan Borrowings, and the Adjusted LIBO Rates
applicable to such New Term Loan Borrowings during such initial Interest Periods
shall be the same as those applicable to the Existing Tranche B Term Loan
Borrowings being refinanced. For purposes of the foregoing, such Interest
Periods shall be assigned to the Additional Term Loans of each Additional Term
Lender in the same proportion that such Interest Periods applied to the Existing
Tranche B Term Loans on the Tranche B Refinancing Date. The Borrower will not be
required to make any payments to Renewing Term Lenders under Section 2.16 of the
Credit Agreement in connection with the exchange of their Existing Tranche B
Term Loans for New Term Loans.

              (d) On the Tranche B Refinancing Date, the Borrower shall apply
the proceeds of the Additional Term Loans and such other amounts as may be
necessary to (i) prepay in full all Existing Tranche B Term Loans (after giving
effect to New Term Loans made by Renewing Lenders to repay their Existing
Tranche B Term Loans), (ii) make payment of the fee payable to each Existing
Tranche B Term Lender (including any Renewing Term Lender) under Section 2.12(c)
of the Credit Agreement as a result of the prepayment of such Lender's Existing
Tranche B Term Loans, (iii) pay all accrued and unpaid interest on all Existing
Tranche B Term Loans, and (iv) pay to each Tranche B Lender all amounts payable
pursuant to Section 2.16 of the Credit Agreement as a result of the prepayment
of such Lender's Tranche B Term Loans (other than in respect of Existing Tranche
B Term Loans of Renewing Term Lenders that are exchanged for New Term Loans of
such Renewing Term Lenders) and pay all other Obligations then due and owing to
such Term Lenders under the Credit Agreement in their capacities as such.

<PAGE>

                                                                               6

              (e) On and after the Tranche B Refinancing Date, each reference in
the Credit Agreement to "Tranche B Term Loans" shall be deemed a reference to
the New Term Loans contemplated hereby. Notwithstanding the foregoing, the
provisions of the Credit Agreement with respect to indemnification,
reimbursement of costs and expenses, increased costs and break funding payments
(other than as set forth in Section 4(c) above) shall continue in full force and
effect with respect to, and for the benefit of, each Lender that was a Tranche B
Lender prior to the Tranche B Refinancing Date in respect of such Lender's
Tranche B Term Loans and Term Loan Commitments under the Credit Agreement prior
to the Tranche B Refinancing Date.

              SECTION 5. Effectiveness. This Amendment, the amendment and
restatement of the Credit Agreement effected hereby and the consent by the
Required Lenders to the amendment of the Parent Agreement in the manner
specified in Section 2 hereof shall become effective as of the first date (the
"Amendment Effective Date") on which the following conditions have been
satisfied:

              (a) The Agent (or its counsel) shall have received duly executed
counterparts hereof that, when taken together, bear the signatures of (i) the
Borrower, the Parent and Holdings, (ii) the Required Lenders, (iii) each
Renewing Term Lender, (iv) each Revolving Lender and (v) each Tranche A Lender.

              (b) To the extent invoiced, the Agent shall have received payment
or reimbursement of its reasonable out-of-pocket expenses in connection with
this Amendment and any other out-of-pocket expenses of the Agent required to be
paid or reimbursed pursuant to the Credit Agreement, including the reasonable
fees, charges and disbursements of counsel for the Agent.

              SECTION 6. Effect of Amendment. (a) Except as expressly set forth
herein, this Amendment shall not by implication or otherwise limit, impair,
constitute a waiver of or otherwise affect the rights and remedies of the
Lenders or the Agent under the Credit Agreement or any other Loan Document, and
shall not alter, modify, amend or in any way affect any of the terms,
conditions, obligations, covenants or agreements contained in the Credit
Agreement or any other provision of the Credit Agreement or of any other Loan
Document, all of which are ratified and affirmed in all respects and shall
continue in full force and effect. Nothing herein shall be deemed to entitle the
Borrower to a consent to, or a waiver, amendment, modification or other change
of, any of the terms, conditions, obligations, covenants or agreements contained
in the Credit Agreement or any other Loan Document in similar or different
circumstances.

              (b) On and after the Amendment Effective Date, each reference in
the Credit Agreement to "this Agreement", "hereunder", "hereof", "herein", or
words of like import, and each reference to the Credit Agreement in any other
Loan Document shall be deemed a reference to the Credit Agreement as amended and
restated hereby. This Amendment shall constitute a "Loan Document" for all
purposes of the Credit Agreement and the other Loan Documents.

<PAGE>

                                                                               7

              (c) Changes in the Applicable Rate for Revolving Loans, Tranche A
Term Loans and Commitment Fees effected by this Amendment shall be effective for
all periods (or portions thereof) on and after the Amendment Effective Date. Any
interest, fees or other amounts accruing on the basis of the Applicable Rate
during periods (or portions thereof) prior to the Amendment Effective Date will
accrue on the basis of the Applicable Rate in effect for such periods prior to
the Amendment Effective Date.

              SECTION 7. GOVERNING LAW. THIS AMENDMENT SHALL BE GOVERNED BY AND
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK.

              SECTION 8. Costs and Expenses. The Borrower agrees to reimburse
the Agent for its reasonable out of pocket expenses in connection with this
Amendment, including the reasonable fees, charges and disbursements of counsel
for the Agent.

              SECTION 9. Counterparts. This Amendment may be executed in any
number of counterparts and by different parties hereto in separate counterparts,
each of which when so executed and delivered shall be deemed an original, but
all such counterparts together shall constitute but one and the same instrument.
Delivery of any executed counterpart of a signature page of this Amendment by
facsimile transmission shall be as effective as delivery of a manually executed
counterpart hereof.

              SECTION 10. Headings. The headings of this Amendment are for
purposes of reference only and shall not limit or otherwise affect the meaning
hereof.

<PAGE>

                                                                               8

                  IN WITNESS WHEREOF, the parties hereto have caused this
Amendment to be duly executed by their authorized officers as of the date first
above written.

                              DEX MEDIA EAST LLC,

                                       by /s/ George Burnett
                                         --------------------------------------
                                         Name: George Burnett
                                         Title: CEO and President

                              DEX MEDIA EAST, INC.,

                                       by /s/ George Burnett
                                         --------------------------------------
                                         Name: George Burnett
                                         Title: CEO and President

                              DEX MEDIA, INC.,

                                       by /s/ George Burnett
                                         --------------------------------------
                                         Name: George Burnett
                                         Title: CEO and President

<PAGE>

                              JPMORGAN CHASE BANK, individually and as Agent,

                                       by /s/ Thomas H. Koziark
                                         --------------------------------------
                                         Name: Thomas H. Koziark
                                         Title: Vice President

<PAGE>

<PAGE>
                                                                       Exhibit A
                                                             to Second Amendment

===============================================================================

                                CREDIT AGREEMENT

                                   dated as of

                                November 8, 2002,

                          as amended and restated as of

                                October 31, 2003

                                      among

                                DEX MEDIA, INC.,

                              DEX MEDIA EAST, INC.,

                               DEX MEDIA EAST LLC,
                                  as Borrower,

                            The Lenders Party Hereto

                                       and

                              JPMORGAN CHASE BANK,
                             as Administrative Agent

                             -----------------------

                          J.P. MORGAN EUROPE, LIMITED,
                                 as London Agent

                         J.P. MORGAN SECURITIES INC. and
                         BANC OF AMERICA SECURITIES LLC,
                  as Joint Bookrunners and Joint Lead Arrangers

                             -----------------------

                             BANK OF AMERICA, N.A.,
                      WACHOVIA BANK, NATIONAL ASSOCIATION,
                        LEHMAN COMMERCIAL PAPER INC. and
                      DEUTSCHE BANK TRUST COMPANY AMERICAS,
                            as Co-Syndication Agents

===============================================================================
<PAGE>

                                        ARTICLE I

                                       Definitions

<TABLE>
<S>                                                                                  <C>
SECTION 1.01.  Defined Terms....................................................      1

SECTION 1.02.  Classification of Loans and Borrowings...........................     41

SECTION 1.03.  Terms Generally..................................................     41

SECTION 1.04.  Accounting Terms; GAAP...........................................     42

SECTION 1.05.  Provisions Applicable to Tranche B Euro Loans....................     42

                                        ARTICLE II

                                       The Credits
SECTION 2.01.  Commitments......................................................     42

SECTION 2.02.  Loans and Borrowings.............................................     43

SECTION 2.03.  Requests for Borrowings..........................................     43

SECTION 2.04.  Swingline Loans..................................................     44

SECTION 2.05.  Letters of Credit................................................     45

SECTION 2.06.  Funding of Borrowings............................................     50

SECTION 2.07.  Interest Elections...............................................     51

SECTION 2.08.  Termination and Reduction of Commitments.........................     52

SECTION 2.09.  Repayment of Loans; Evidence of Debt.............................     52

SECTION 2.10.  Amortization of Term Loans.......................................     53

SECTION 2.11.  Prepayment of Loans..............................................     56

SECTION 2.12.  Fees.............................................................     59
</TABLE>

<PAGE>
                                                                   Contents, p.2

<TABLE>
<S>                                                                                  <C>
SECTION 2.13.  Interest.........................................................     60

SECTION 2.14.  Alternate Rate of Interest.......................................     61

SECTION 2.15.  Increased Costs..................................................     61

SECTION 2.16.  Break Funding Payments...........................................     63

SECTION 2.17.  Taxes............................................................     63

SECTION 2.18.  Payments Generally; Pro Rata Treatment; Sharing of Setoffs.......     64

SECTION 2.19.  Mitigation Obligations; Replacement of Lenders...................     66

                                       ARTICLE III

                              Representations and Warranties

SECTION 3.01.  Organization; Powers.............................................     67

SECTION 3.02.  Authorization; Enforceability....................................     67

SECTION 3.03.  Governmental Approvals; No Conflicts.............................     68

SECTION 3.04.  Financial Condition; No Material Adverse Change..................     68

SECTION 3.05.  Properties.......................................................     69

SECTION 3.06.  Litigation and Environmental Matters.............................     69

SECTION 3.07.  Compliance with Laws and Agreements..............................     69

SECTION 3.08.  Investment and Holding Company Status............................     70

SECTION 3.09.  Taxes............................................................     70

SECTION 3.10.  ERISA; Margin Regulations........................................     70

SECTION 3.11.  Disclosure.......................................................     70

SECTION 3.12.  Subsidiaries.....................................................     71
</TABLE>

<PAGE>
                                                                   Contents, p.3

<TABLE>
<S>                                                                                  <C>
SECTION 3.13.  Insurance........................................................     71

SECTION 3.14.  Labor Matters....................................................     71

SECTION 3.15.  Solvency.........................................................     71

SECTION 3.16.  Senior Indebtedness..............................................     72

SECTION 3.17.  Acquisition......................................................     72

SECTION 3.18.  Security Documents...............................................     72

SECTION 3.19.  Liens............................................................     73

SECTION 3.20.  No Burdensome Restrictions.......................................     73

                                        ARTICLE IV

                                        Conditions

SECTION 4.01.  Effective Date...................................................     73

SECTION 4.02.  Each Credit Event................................................     76

SECTION 4.03.  Tranche A Credit Event...........................................     77

                                        ARTICLE V

                                  Affirmative Covenants

SECTION 5.01.  Financial Statements and Other Information.......................     77

SECTION 5.02.  Notices of Material Events.......................................     80

SECTION 5.03.  Information Regarding Collateral.................................     80

SECTION 5.04.  Existence; Conduct of Business...................................     81

SECTION 5.05.  Payment of Obligations...........................................     81

SECTION 5.06.  Maintenance of Properties........................................     81
</TABLE>

<PAGE>

                                                                   Contents, p.4

<TABLE>
<S>                                                                                  <C>
SECTION 5.07.  Insurance........................................................     81

SECTION 5.08.  Casualty and Condemnation........................................     81

SECTION 5.09.  Books and Records; Inspection and Audit Rights...................     82

SECTION 5.10.  Compliance with Laws.............................................     82

SECTION 5.11.  Use of Proceeds and Letters of Credit............................     82

SECTION 5.12.  Additional Subsidiaries..........................................     82

SECTION 5.13.  Further Assurances...............................................     82

SECTION 5.14.  Interest Rate Protection.........................................     83

SECTION 5.15.  Transition of Qwest Billing......................................     83

                                        ARTICLE VI

                                    Negative Covenants

SECTION 6.01.  Indebtedness; Certain Equity Securities..........................     84

SECTION 6.02.  Liens............................................................     85

SECTION 6.03.  Fundamental Changes..............................................     87

SECTION 6.04.  Investments, Loans, Advances, Guarantees and Acquisitions........     87

SECTION 6.05.  Asset Sales......................................................     89

SECTION 6.06.  Sale and Leaseback Transactions..................................     90

SECTION 6.07.  Swap Agreements..................................................     90

SECTION 6.08.  Restricted Payments; Certain Payments of Indebtedness............     90

SECTION 6.09.  Transactions with Affiliates.....................................     93

SECTION 6.10.  Restrictive Agreements...........................................     94
</TABLE>

<PAGE>

                                                                   Contents, p.5

<TABLE>
<S>                                                                                 <C>
SECTION 6.11.  Change in Business...............................................     95

SECTION 6.12.  Fiscal Year......................................................     95

SECTION 6.13.  Amendment of Material Documents..................................     95

SECTION 6.14.  Tax Payments.....................................................     95

SECTION 6.15.  Interest Expense Coverage Ratio..................................     96

SECTION 6.16.  Fixed Charge Coverage Ratio......................................     96

SECTION 6.17.  Leverage Ratio...................................................     96

SECTION 6.18.  Senior Secured Leverage Ratio....................................     97

SECTION 6.19.  Senior Leverage Ratio............................................     98

SECTION 6.20.  Collections, Funds and Permitted Investments.....................     98

SECTION 6.21.  Parent Covenants.................................................     99

SECTION 6.22.  Designation of Unrestricted Subsidiaries.........................    101

SECTION 6.23.  Employee Outsourcing Arrangements................................    102

                                       ARTICLE VII

                                    Events of Default

                                       ARTICLE VIII

                                        The Agent

                                        ARTICLE IX

                                      Miscellaneous

SECTION 9.01.  Notices..........................................................    107

SECTION 9.02.  Waivers; Amendments..............................................    108
</TABLE>

<PAGE>

                                                                   Contents, p.6

<TABLE>
<S>                                                                                  <C>
SECTION 9.03.  Expenses; Indemnity; Damage Waiver...............................     110

SECTION 9.04.  Successors and Assigns...........................................     112

SECTION 9.05.  Survival.........................................................     115

SECTION 9.06.  Counterparts; Integration; Effectiveness.........................     115

SECTION 9.07.  Severability.....................................................     116

SECTION 9.08.  Right of Setoff..................................................     116

SECTION 9.09.  Governing Law; Jurisdiction; Consent to Service of Process.......     116

SECTION 9.10.  WAIVER OF JURY TRIAL.............................................     117

SECTION 9.11.  Headings.........................................................     117

SECTION 9.12.  Confidentiality..................................................     117

SECTION 9.13.  Interest Rate Limitation.........................................     118

SECTION 9.14.  Termination or Release...........................................     119

SECTION 9.15.  Conversion of Currencies.........................................     119

SECTION 9.16.  Parent Agreement.................................................     120
</TABLE>

SCHEDULES:

Schedule 1.05 -- Provisions Applicable to Tranche B Euro Loans
Schedule 2.01 -- Commitments
Schedule 3.05 -- Properties
Schedule 3.06 -- Disclosed Matters
Schedule 3.12 -- Subsidiaries
Schedule 3.13 -- Insurance
Schedule 6.01 -- Existing Indebtedness
Schedule 6.02 -- Existing Liens
Schedule 6.04 -- Existing Investments
Schedule 6.10 -- Existing Restrictions

<PAGE>

                                                                   Contents, p.7

EXHIBITS:

Exhibit A -- Form of Assignment and Assumption
Exhibit B -- Form of Opinion of Latham & Watkins
Exhibit C -- Form of Guarantee and Collateral Agreement
Exhibit D -- Form of Perfection Certificate
Exhibit E -- Form of Affiliate Subordination Agreement
Exhibit F -- Form of Standby Receivables Purchase Agreement
Exhibit G -- Form of Parent Standby Credit Facility
Exhibit H -- Form of Parent Agreement
Exhibit I -- Form of Parent Pledge Agreement

<PAGE>

                                   CREDIT AGREEMENT dated as of November 8,
                            2002, as amended as of May 14, 2003, as further
                            amended and restated as of October 31, 2003 (this
                            "Agreement"), among DEX MEDIA, INC., a Delaware
                            corporation, DEX MEDIA EAST, INC., a Delaware
                            corporation, DEX MEDIA EAST LLC, a Delaware limited
                            liability company, the LENDERS from time to time
                            party hereto, and JPMORGAN CHASE BANK, a New York
                            banking corporation, as administrative agent and
                            collateral agent for such lenders.

              The parties hereto agree as follows:

                                   ARTICLE I

                                   Definitions

              SECTION 1.01. Defined Terms. As used in this Agreement, the
following terms have the meanings specified below:

              "ABR", when used in reference to any Loan or Borrowing, refers to
whether such Loan, or the Loans comprising such Borrowing, are bearing interest
at a rate determined by reference to the Alternate Base Rate.

              "Acquired Business" means all or substantially all of the assets
currently comprising the telephone and internet directory services business of
Dex in the Territories, including the rights to use for an agreed period of time
the Qwest name and trademarks in operating such business.

              "Acquired Receivables" means the specifically identified
receivables of the Borrower or its Subsidiaries purchased by the Parent pursuant
to the Standby Receivables Purchase Agreement which, pursuant to the Billing and
Collection Agreement, were required to be purchased by Qwest Corp. and any
claims or causes of action against Qwest Corp. or its Affiliates in respect of
such receivables.

              "Acquisition" means the acquisition by the Borrower pursuant to
the Acquisition Agreement of all the Equity Interests of SGN LLC, a Delaware
limited liability company, which shall hold the Acquired Business, for a
purchase price of $2,750,000,000 in cash, subject to adjustment as set forth in
the Acquisition Agreement, and the other transactions contemplated by the
Acquisition Agreement and the documents related thereto. Immediately after such
acquisition of SGN LLC, the Borrower will be merged with and into SGN LLC, which
will change its name to "Dex Media East LLC".

              "Acquisition Agreement" means the Purchase Agreement dated as of
August 19, 2002, among Dex, Qwest Services, Qwest and Dex Holdings LLC.

              "Acquisition Agreement Recovery" means the receipt by the Parent,
Holdings, the Borrower or any Affiliate of the Parent of any payment made by
Qwest

<PAGE>

                                                                               2

Corp., Qwest or any Affiliate thereof (x) (i) constituting damages paid pursuant
to, or as a result of the breach or asserted breach of obligations under, the
Acquisition Agreement or (ii) representing amounts paid in settlement or
compromise of claims that Qwest Corp., Qwest or any Affiliate thereof has
breached its obligations under the Acquisition Agreement, except, in each case,
any such receipt of a payment that constitutes a Damages Event or (y)
constituting purchase price adjustments under the Acquisition Agreement
(provided that any purchase price adjustment in respect of Section 2.7 of the
Acquisition Agreement will not be deemed to be an Acquisition Agreement Recovery
until such time as the Phase II Acquisition Agreement has been terminated
without the Phase II Closing Date having occurred).

              "Adjusted Consolidated EBITDA" means, for any period, Consolidated
EBITDA for such period; provided, however, that (a) Adjusted Consolidated EBITDA
for the fiscal quarter ending June 30, 2002, shall (subject to clause (b) below)
be deemed to be $95,000,000 and Adjusted Consolidated EBITDA for the fiscal
quarter ending September 30, 2002 shall (subject to clause (b) below) be deemed
to be $91,000,000, (b) in the event that the Phase II Acquisition is
consummated, Adjusted Consolidated EBITDA for the fiscal quarter ending June 30,
2002 shall be deemed to be $103,000,000 and Adjusted Consolidated EBITDA for the
fiscal quarter ending September 30, 2002 shall be deemed to be $100,000,000, in
each case for purposes of any calculation of Adjusted Consolidated EBITDA
required to be made hereunder at any time on or after the Phase II Closing Date,
(c) the foregoing amounts in clause (a) or (b), as applicable, shall be used in
calculating Adjusted Consolidated EBITDA for any period that includes the fiscal
quarter ending June 30, 2002 or September 30, 2002, as the case may be, and (d)
Adjusted Consolidated EBITDA for any fiscal quarter ending on or after December
31, 2002, and on or prior to December 31, 2003, will equal Consolidated EBITDA
for such fiscal quarter plus that portion of the Deferred Revenue Adjustment
that would, in the absence of purchase accounting adjustments relating to the
Acquisition, have been recorded as revenue in such fiscal quarter and minus that
portion of the Deferred Directory Cost Adjustment that would, in the absence of
purchase accounting adjustments relating to the Acquisition, have been recorded
as expense in such fiscal quarter. For purposes hereof, (i) `Deferred Revenue
Adjustment' means the reduction in the amount of $83,000,000 in deferred revenue
and customer deposits reflected on the June 30, 2002, balance sheet of the
Acquired Business referred to in Section 3.04(a) resulting from fair valuing
such deferred revenue and customer deposits under the purchase method of
accounting for the Acquisition and (ii) `Deferred Directory Cost Adjustment'
means the reduction in the amount of $22,000,000 in deferred directory costs
reflected on such June 30, 2002, balance sheet resulting from fair valuing such
deferred directory costs under the purchase method of accounting for the
Acquisition.

              "Adjusted LIBO Rate" means, with respect to any Eurocurrency
Borrowing for any Interest Period, an interest rate per annum (rounded upwards,
if necessary, to the next 1/100 of 1%) equal to (a) the LIBO Rate for such
Interest Period multiplied by (b) the Statutory Reserve Rate.

              "Administrative Agent" means JPMorgan Chase Bank, in its capacity
as administrative agent for the Lenders hereunder.

<PAGE>

                                                                               3

              "Administrative Questionnaire" means an Administrative
Questionnaire in a form supplied by the Administrative Agent.

              "Affiliate" means, with respect to a specified Person, another
Person that directly, or indirectly through one or more intermediaries, Controls
or is Controlled by or is under common Control with the Person specified.

              "Affiliate Subordination Agreement" means an Affiliate
Subordination Agreement substantially in the form of Exhibit E pursuant to which
intercompany obligations and advances owed by any Loan Party are subordinated to
the Obligations.

              "Agent" means, collectively, JPMorgan Chase Bank, in its
capacities as Administrative Agent and/or Collateral Agent, and each of its
Affiliates and successors acting in any such capacity. The Administrative Agent
may act on behalf of or in place of any Person included in the "Agent".

              "Allocable Net Proceeds" means, with respect to (i) any Equity
Issuance of the Parent after the consummation of the Phase II Acquisition, 42%
of the Net Proceeds of such Equity Issuance and (ii) any Damages Event occurring
after the consummation of the Phase II Acquisition, the Net Proceeds of that
portion of any liquidated damage payment pursuant to the Non-Competition
Agreement or the Publishing Agreement, or any payments in settlement of claims
relating thereto, that is calculated with reference to, or otherwise allocable
to, the purchase price paid for the Acquisition. For purposes of determining
Allocable Net Proceeds, any costs and expenses deducted from gross proceeds
shall be allocated ratably to that portion of Net Proceeds representing
Allocable Net Proceeds and that portion not representing Allocable Net Proceeds.

              "Alternate Base Rate" means, for any day, a rate per annum equal
to the greater of (a) the Prime Rate in effect on such day and (b) the Federal
Funds Effective Rate in effect on such day plus -1/2 of 1%. Any change in the
Alternate Base Rate due to a change in the Prime Rate or the Federal Funds
Effective Rate shall be effective from and including the effective date of such
change in the Prime Rate or the Federal Funds Effective Rate, respectively.

              "Applicable Percentage" means, with respect to any Revolving
Lender, the percentage of the total Revolving Commitments represented by such
Lender's Revolving Commitment. If the Revolving Commitments have terminated or
expired, the Applicable Percentages shall be determined based upon the relative
amounts of the Revolving Exposures of the Revolving Lenders.

              "Applicable Rate" means, for any day (a) with respect to any
Tranche B Term Loan, (i) for all periods prior to the Tranche B Refinancing
Date, 3.00% per annum in the case of an ABR Loan and 4.00% per annum in the case
of a Eurocurrency Loan, (ii) at such times on and after the Tranche B
Refinancing Date as the Leverage Ratio as of the most recent determination date
is greater than or equal to 4.50 to 1.00, 1.50% per annum, in the case of an ABR
Loan, and 2.50% per annum, in the case of a Eurocurrency

<PAGE>

                                                                               4

Loan, and (iii) at such times on and after the Tranche B Refinancing Date as the
Leverage Ratio as of the most recent determination date is less than 4.50 to
1.00, 1.25% per annum, in the case of an ABR Loan, and 2.25% per annum, in the
case of a Eurocurrency Loan, and (b) with respect to any ABR Loan or
Eurocurrency Loan that is a Revolving Loan or a Tranche A Term Loan, or with
respect to the commitment fees payable hereunder, as the case may be, the
applicable rate per annum set forth below under the caption "ABR Spread",
"Eurocurrency Spread" or "Commitment Fee Rate", as the case may be, based upon
the Leverage Ratio as of the most recent determination date:

<TABLE>
<CAPTION>
     Leverage Ratio:               ABR            Eurocurrency       Commitment Fee
                                  Spread             Spread               Rate
--------------------------        ------          ------------       --------------
<S>                               <C>             <C>                <C>
        Category 1                1.75%              2.75%               0.50%
 greater than or equal to
       6.00 to 1.00

        Category 2                1.50%              2.50%               0.50%
 greater than or equal to
       5.50 to 1.00
but less than 6.00 to 1.00

        Category 3                1.25%              2.25%               0.50%
 greater than or equal to
       5.00 to 1.00
but less than 5.50 to 1.00

        Category 4                1.00%              2.00%               0.375%
  less than 5.00 to 1.00
</TABLE>

              For purposes of the foregoing, (i) the Leverage Ratio shall be
determined as of the end of each fiscal quarter of the Borrower's fiscal year
based upon the consolidated financial statements delivered pursuant to Section
5.01(a) or (b) and (ii) each change in the Applicable Rate resulting from a
change in the Leverage Ratio shall be effective during the period commencing on
and including the date of delivery to the Administrative Agent of such
consolidated financial statements indicating such change and ending on the date
immediately preceding the effective date of the next such change; provided that
the Leverage Ratio shall be deemed to be in Category 1 (A) at any time that an
Event of Default has occurred and is continuing or (B) if the Borrower fails to
deliver the consolidated financial statements required to be delivered by it
pursuant to Section 5.01(a) or (b), during the period from the expiration of the
time for delivery thereof until such consolidated financial statements are
delivered.

              "Approved Fund" has the meaning assigned to such term in Section
9.04.

              "Arrangers" means J.P. Morgan Securities Inc., Banc of America
Securities LLC, Wachovia Securities, Inc., Lehman Brothers Inc. and Deutsche
Bank Securities Inc.

              "Asset Disposition" means (a) any sale, transfer or other
disposition (including pursuant to a sale and leaseback transaction) of any
property or asset of the Borrower or any Subsidiary and the receipt by the
Borrower or any Subsidiary Loan Party of any dividend or distribution from any
Unrestricted Subsidiary representing

<PAGE>

                                                                               5

proceeds from the disposition by such Unrestricted Subsidiary of assets outside
the ordinary course of business or from the sale of any Equity Interests in such
Unrestricted Subsidiary, other than (i) dispositions described in clauses (a),
(b), (c), (d) and (e) of Section 6.05 and (ii) other dispositions and dividends
or distributions resulting in aggregate Net Proceeds not exceeding $10,000,000
during any fiscal year of the Borrower and (b) any casualty or other insured
damage to, or any taking under power of eminent domain or by condemnation or
similar proceeding of, any property or asset of the Borrower or any Subsidiary,
but only to the extent that the Net Proceeds therefrom have not been applied to
repair, restore or replace such property or asset within 365 days after such
event.

              "Assignment and Assumption" means an assignment and assumption
entered into by a Lender and an assignee (with the consent of any party whose
consent is required by Section 9.04), and accepted by the Administrative Agent,
in the form of Exhibit A or any other form approved by the Administrative Agent.

              "Associated Employees" means employees of the Borrower or of the
Employee Company that provide substantial services to or for the benefit of the
Phase II Borrower and its Subsidiaries and in respect of which the Phase II
Borrower makes payments to the Borrower or the Employee Company pursuant to the
Employee Outsourcing and Shared Services Agreement or the Employee Cost Sharing
Agreement.

              "Attributable Debt" means, on any date, in respect of any lease of
Holdings, the Borrower or any Subsidiary entered into as part of a sale and
leaseback transaction subject to Section 6.06, (a) if such lease is a Capital
Lease Obligation, the capitalized amount thereof that would appear on a balance
sheet of such Person prepared as of such date in accordance with GAAP and (b) if
such lease is not a Capital Lease Obligation, the capitalized amount of the
remaining lease payments under such lease that would appear on a balance sheet
of such Person prepared as of such date in accordance with GAAP if such lease
were accounted for as a Capital Lease Obligation.

              "Bankruptcy Code" means the United States Bankruptcy Code (11
U.S.C. Section 101 et seq.), as amended from time to time, and any successor
statute.

              "Billing and Collection Agreement" means the Agreement for the
Provision of Billing and Collection Services for Directory Publishing Services
dated as of the Effective Date, between Qwest Corp. and the Borrower.

              "Board" means the Board of Governors of the Federal Reserve System
of the United States of America.

              "Borrower" means Dex Media East LLC, a Delaware limited liability
company, all of the Equity Interests of which are owned by Holdings. Immediately
upon consummation of the Acquisition, Dex Media East LLC will be merged (the
"Merger") with and into SGN LLC, the entity holding the assets comprising the
Acquired Business, and the term "Borrower" will thereafter mean the surviving
entity in the Merger, which

<PAGE>

                                                                               6

will change its name to Dex Media East LLC. Upon consummation of the Merger, the
Borrower will be a wholly owned direct Subsidiary of Holdings.

              "Borrower Interest Coverage Ratio" means for any period the ratio
of (a) Adjusted Consolidated EBITDA for such period to (b) the excess of (i)
Consolidated Cash Interest Expense for such period over (ii) the amount of
dividends paid by Holdings during such period pursuant to Section 6.08(a)(ix).

              "Borrower Receivables" means the receivables of the Borrower or
its Subsidiaries subject to purchase by Qwest Corp. pursuant to the Billing and
Collection Agreement.

              "Borrower's Portion of Excess Cash Flow" means, with respect to
Excess Cash Flow in respect of any fiscal year, 50% of the amount of such Excess
Cash Flow.

              "Borrowing" means (a) Loans of the same Class and Type, made,
converted or continued on the same date and, in the case of Eurocurrency Loans,
as to which a single Interest Period is in effect or (b) a Swingline Loan.

              "Borrowing Request" means a request by the Borrower for a
Borrowing in accordance with Section 2.03.

              "Business Day" means any day that is not a Saturday, Sunday or
other day on which commercial banks in New York City are authorized or required
by law to remain closed; provided that, when used in connection with a
Eurocurrency Loan, the term "Business Day" shall also exclude any day on which
banks are not open for dealings in dollar deposits in the London interbank
market.

              "Capital Expenditures" means, for any period, without duplication,
the additions to property, plant and equipment and other capital expenditures of
the Borrower and its consolidated Subsidiaries for such period, determined in
accordance with GAAP.

              "Capital Lease Obligations" of any Person means the obligations of
such Person to pay rent or other amounts under any lease of (or other
arrangement conveying the right to use) real or personal property, or a
combination thereof, which obligations are required to be classified and
accounted for as capital leases on a balance sheet of such Person under GAAP,
and the amount of such obligations shall be the capitalized amount thereof
determined in accordance with GAAP.

              "Change in Control" means:

              (a) the acquisition of ownership, beneficially or of record, by
       any Person other than Holdings of any Equity Interest in the Borrower;

              (b) prior to an IPO of the Parent or Holdings, (i) the failure by
       the Permitted Holders to own (and retain the right to vote), directly or
       indirectly through wholly owned investment vehicles, Equity Interests in
       the Parent representing at least 70% of each of the aggregate ordinary
       voting power and

<PAGE>

                                                                               7

       aggregate equity value represented by the issued and outstanding Equity
       Interests in the Parent (other than Equity Interests in the Parent owned
       by Qwest or its subsidiaries) or (ii) the failure by the Parent to own
       (and retain the right to vote), directly and of record, Equity Interests
       in Holdings representing at least 70% of each of the aggregate ordinary
       voting power and aggregate equity value represented by the issued and
       outstanding Equity Interests in Holdings;

              (c) after an IPO of the Parent, (i) the acquisition of ownership
       directly or indirectly, beneficially or of record, by any Person or group
       (within the meaning of the Securities Exchange Act of 1934 and the rules
       of the Securities and Exchange Commission thereunder as in effect on the
       date hereof) other than the Permitted Holders of Equity Interests in the
       Parent representing more than 20% of the aggregate voting power
       represented by the outstanding Equity Interests in the Parent and
       representing a greater percentage of such aggregate ordinary voting power
       than that represented by Equity Interests in the Parent owned
       beneficially and of record by the Permitted Holders or (ii) the failure
       by the Parent to own (and retain the right to vote), directly and of
       record, Equity Interests in Holdings representing at least 70% of each of
       the aggregate ordinary voting power represented by the issued and
       outstanding Equity Interests in Holdings;

              (d) after an IPO of Holdings, (i) the failure by the Permitted
       Holders to own (and retain the right to vote), directly or indirectly
       through wholly owned investment vehicles, Equity Interests in the Parent
       representing at least 70% of the aggregate ordinary voting power
       represented by the issued and outstanding Equity Interests in the Parent
       (other than Equity Interests owned by Qwest or its subsidiaries) or (ii)
       the acquisition of ownership, directly or indirectly, beneficially or of
       record, by any Person or group (within the meaning of the Securities
       Exchange Act of 1934 and the rules of the Securities and Exchange
       Commission thereunder as in effect on the date hereof) other than the
       Parent of Equity Interests in Holdings representing more than 20% of the
       aggregate voting power represented by the outstanding Equity Interests in
       Holdings and representing a greater percentage of such aggregate ordinary
       voting power than that represented by Equity Interests in Holdings owned
       directly and of record by the Parent;

              (e) occupation of a majority of the seats (other than vacant
       seats) on the Governing Board of the Parent or Holdings by Persons who
       were neither (i) nominated by the Governing Board of the Parent or
       Holdings or (ii) appointed by Persons so nominated;

              (f) the occurrence of a "Change of Control", as defined in the
       Senior Subordinated Debt Documents; or

              (g) the occurrence of a "Change of Control", as defined in the
       Senior Unsecured Debt Documents.

<PAGE>

                                                                               8

              "Change in Law" means (a) the adoption of any law, rule or
regulation after the date of this Agreement, (b) any change in any law, rule or
regulation or in the interpretation or application thereof by any Governmental
Authority after the date of this Agreement or (c) compliance by any Lender or
the Issuing Bank (or, for purposes of Section 2.15(b), by any lending office of
such Lender or by such Lender's or the Issuing Bank's holding company, if any)
with any request, guideline or directive (whether or not having the force of
law) of any Governmental Authority made or issued after the date of this
Agreement.

              "Class", when used in reference to any Loan or Borrowing, refers
to whether such Loan, or the Loans comprising such Borrowing, are Revolving
Loans, Tranche A Term Loans, Tranche B Term Loans or Swingline Loans and, when
used in reference to any Commitment, refers to whether such Commitment is a
Revolving Commitment, Tranche A Commitment or Tranche B Commitment.

              "Code" means the Internal Revenue Code of 1986, as amended from
time to time.

              "Collateral" means any and all "Collateral", as defined in any
Security Document, including any and all "Pledged Collateral" as defined in the
Parent Pledge Agreement.

              "Collateral Agent" means JPMorgan Chase Bank, in its capacity as
collateral agent for the Secured Parties.

              "Collateral Agreement" means the Guarantee and Collateral
Agreement among Holdings, the Borrower, the Subsidiary Loan Parties and the
Agent, substantially in the form of Exhibit C.

              "Collateral and Guarantee Requirement" means the requirement that:

              (a) the Agent shall have received from each Loan Party either (i)
       a counterpart of the Collateral Agreement duly executed and delivered on
       behalf of such Loan Party or (ii) in the case of any Person that becomes
       a Loan Party after the Effective Date, a supplement to the Collateral
       Agreement, in the form specified therein, duly executed and delivered on
       behalf of such Loan Party;

              (b) all outstanding Equity Interests of the Borrower and each
       Subsidiary owned by or on behalf of any Loan Party shall have

<PAGE>

                                                                               9

       been pledged pursuant to the Collateral Agreement (except that the Loan
       Parties shall not be required to pledge more than 65% of the outstanding
       voting Equity Interests of any Foreign Subsidiary that is not a Loan
       Party) and the Agent shall have received all certificates or other
       instruments representing such Equity Interests, together with stock
       powers or other instruments of transfer with respect thereto endorsed in
       blank;

              (c) all Indebtedness of Holdings, the Borrower and each Subsidiary
       that is owing to any Loan Party shall be evidenced by a promissory note
       and shall have been pledged pursuant to the Collateral Agreement and the
       Agent shall have received all such promissory notes, together with note
       powers or other instruments of transfer with respect thereto endorsed in
       blank, and all such Indebtedness shall be subordinated to the Obligations
       pursuant to the Affiliate Subordination Agreement;

              (d) all documents and instruments, including Uniform Commercial
       Code financing statements, required by law or reasonably requested by the
       Agent to be filed, registered or recorded to create the Liens intended to
       be created by the Collateral Agreement (including any supplements
       thereto) and perfect such Liens to the extent required by, and with the
       priority required by, the Collateral Agreement, shall have been filed,
       registered or recorded or delivered to the Agent for filing, registration
       or recording;

              (e) the Agent shall have received (i) counterparts of any Mortgage
       required to be entered into after the Effective Date pursuant to Section
       5.13 with respect to each Mortgaged Property duly executed and delivered
       by the record owner of such Mortgaged Property, (ii) a policy or policies
       of title insurance issued by a nationally recognized title insurance
       company insuring the Lien of each such Mortgage as a valid first Lien on
       the Mortgaged Property described therein, free of any other Liens except
       as expressly permitted by Section 6.02, together with such endorsements,
       coinsurance and reinsurance as the Agent or the Required Lenders may
       reasonably request, and (iii) such surveys, abstracts, appraisals, legal
       opinions and other documents as the Agent or the Required Lenders may
       reasonably request with respect to any such Mortgage or Mortgaged
       Property; and

              (f) each Loan Party shall have obtained all consents and approvals
       required to be obtained by it in connection with the execution and
       delivery of all Security Documents (or supplements thereto) to which it
       is a party, the performance of its obligations thereunder and the
       granting by it of the Liens thereunder.

              "Commitment" means a Revolving Commitment, Tranche A Commitment or
Tranche B Commitment, or any combination thereof (as the context requires).

              "Consolidated Cash Interest Expense" means, for any period, the
excess of (a) the sum of (i) the interest expense (including imputed interest
expense in respect of Capital Lease Obligations) of Holdings, the Borrower and
the Subsidiaries for such period, determined on a consolidated basis in
accordance with GAAP, plus (ii) any cash payments made during such period in
respect of obligations referred to in clause (b)(iii) below that were amortized
or accrued in a previous period, plus (iii) the amount of dividends paid by
Holdings during such period pursuant to Section 6.08(a)(ix), minus (b) the sum
of (i) interest income of Holdings, the Borrower and the Subsidiaries for such
period, determined on a consolidated basis in accordance with GAAP, (ii) to the
extent included in such consolidated interest

<PAGE>

                                                                              10

expense for such period, amounts attributable to amortization of financing
costs, (iii) to the extent included in such consolidated interest expense for
such period, non-cash amounts attributable to amortization of debt discounts or
accrued interest payable in kind for such period, plus (iv) to the extent
included in such consolidated interest expense for such period, amounts accrued
with respect to the Phase II Ticking Fees that have been paid in cash or are
currently payable. For purposes of the foregoing, interest expense of any Person
shall be determined after giving effect to any net payments made or received by
such Person with respect to interest rate Swap Agreements (other than early
termination payments).

              "Consolidated EBITDA" means, for any period, Consolidated Net
Income for such period plus (a) without duplication and to the extent deducted
in determining such Consolidated Net Income, the sum of (i) consolidated
interest expense for such period, (ii) consolidated income tax expense for such
period, (iii) all amounts attributable to depreciation and amortization for such
period, (iv) any extraordinary charges or non-cash charges for such period
(provided, however, that any cash payment or expenditure made with respect to
any such non-cash charge shall be subtracted in computing Consolidated EBITDA
during the period in which such cash payment or expenditure is made), (v) any
expenses incurred in connection with the transition of Holdings and its
Subsidiaries to an operating company independent of Qwest and its Affiliates and
of Phase II Holdings and its subsidiaries, in an aggregate amount not exceeding
$15,000,000 and (vi) non-recurring charges consisting of (A) severance costs
associated with a restructuring, (B) payments of customary investment and
commercial banking fees and expenses, (C) cash premiums or penalties payable in
connection with the early extinguishment of Indebtedness and (D) costs
associated with the termination of projects to develop information technology
and software, and minus (b) without duplication and to the extent included in
determining such Consolidated Net Income, any extraordinary gains and non-cash
gains for such period, all determined on a consolidated basis in accordance with
GAAP. For purposes of calculating the Leverage Ratio, the Senior Secured
Leverage Ratio and the Senior Leverage Ratio as of any date, if the Borrower or
any consolidated Subsidiary has made any Permitted Acquisition or sale,
transfer, lease or other disposition outside of the ordinary course of business
of a Subsidiary or of assets constituting a business unit, in each case as
permitted by Section 6.05, during the period of four consecutive fiscal quarters
(a "Reference Period") most recently ended on or prior to such date,
Consolidated EBITDA for the such Reference Period shall be calculated after
giving pro forma effect thereto, as if such Permitted Acquisition or sale,
transfer, lease or other disposition (and any related incurrence, repayment or
assumption of Indebtedness with any new Indebtedness being deemed to be
amortized over the applicable testing period in accordance with its terms) had
occurred on the first day of such Reference Period.

              "Consolidated Fixed Charges" means, for any period, the sum of (a)
Consolidated Cash Interest Expense for such period, (b) the aggregate amount of
scheduled principal payments (but not (i) optional prepayments or mandatory
non-scheduled prepayments or (ii) the aggregate amount of the last four
scheduled principal payments of the Tranche B Term Loan) made during such period
in respect of Long-Term Indebtedness of Holdings, the Borrower and the
Subsidiaries, (c) the aggregate amount of optional principal payments made
during such period in respect of Long-Term Indebtedness of Holdings, the
Borrower and the Subsidiaries, to the extent

<PAGE>

                                                                              11

that such payments reduced any scheduled principal payments that would have
become due within one year after the date of the applicable payment, (d) cash
Capital Expenditures of Holdings, the Borrower and the Subsidiaries for such
period, including any interest accrued during such period in respect of
Indebtedness of Holdings, the Borrower or any Subsidiary that is required to be
capitalized rather than included in consolidated interest expense for such
period in accordance with GAAP, other than Excluded Capital Expenditures, and
(e) the aggregate amount of Federal, state and local income taxes and franchise
and other similar taxes and assessments imposed on (or measured by) net income
paid in cash by Holdings, the Borrower and the Subsidiaries during such period
(net of any cash refunds of Taxes received by them during such period, to the
extent that such refunds are not otherwise at any time reflected in Consolidated
Net Income).

              "Consolidated Net Income" means, for any period, the net income or
loss, before the effect of the payment of any dividends in respect of preferred
stock, of Holdings, the Borrower and the Subsidiaries for such period determined
on a consolidated basis in accordance with GAAP (adjusted to reflect any charge,
tax or expense incurred or accrued by the Parent during such period as though
such charge, tax or expense had been incurred by the Borrower, to the extent
that Holdings or the Borrower has made or would be entitled under the Loan
Documents to make and intends to make any payment or dividend to or for the
account of the Parent in respect thereof (but without duplication of any such
charge, tax or expense in respect of which Phase II Holdings or the Phase II
Borrower has made or intends to make a payment or dividend to or for the account
of the Parent)); provided that there shall be excluded (a) the income of any
Person (other than the Borrower or a Subsidiary Loan Party) in which any other
Person (other than the Borrower or any Subsidiary Loan Party or any director
holding qualifying shares in compliance with applicable law) owns an Equity
Interest, except to the extent of the amount of dividends or other distributions
actually paid to the Borrower or any of the Subsidiary Loan Parties during such
period, and (b) the income or loss of any Person accrued prior to the date it
becomes a Subsidiary or is merged into or consolidated with the Borrower or any
Subsidiary or the date that such Person's assets are acquired by the Borrower or
any Subsidiary.

              "Contractual Obligation" means, as to any Person, any obligation
of such Person under any provision of any security issued by such Person or of
any agreement, undertaking, contract, indenture, mortgage, deed of trust or
other instrument, document or agreement to which such Person is a party or by
which it or any of its property is bound.

              "Control" means the possession, directly or indirectly, of the
power to direct or cause the direction of the management or policies of a
Person, whether through the ability to exercise voting power, by contract or
otherwise. "Controlling" and "Controlled" have meanings correlative thereto.

              "Core Qwest Agreements" means the Publishing Agreement and the
Non-Competition Agreement.

<PAGE>

                                                                              12

              "Damages Event" means the receipt by the Parent, Holdings, the
Borrower or any Affiliate of the Parent of any payment made by Qwest Corp.,
Qwest or any Affiliate thereof (i) constituting liquidated damages or other
damages paid pursuant to, or as a result of the breach or asserted breach of
obligations under, any Core Qwest Agreement or (ii) representing amounts paid in
settlement or compromise of claims that Qwest Corp., Qwest or any Affiliate
thereof has breached its obligations under any Core Qwest Agreement.

              "Debt Issuance" means the incurrence by Holdings, the Borrower or
any Subsidiary of any Indebtedness, other than Indebtedness permitted by Section
6.01(a) (other than by clause (x) thereof).

              "Default" means any event or condition that constitutes an Event
of Default or which upon notice, lapse of time or both would, unless cured or
waived, become an Event of Default.

              "Designated Equity Proceeds" means (a) Equity Proceeds received by
the Parent or Holdings (in each case, other than from the sale of Equity
Interests in an IPO), (b) to the extent permitted by the proviso to this
sentence, Equity Proceeds received by the Parent or Holdings from the sale of
Equity Interests in an IPO and (c) Equity Proceeds received by Holdings
representing Net Proceeds from the issuance of Parent Non-Cash Pay Debt, which
in each case (i) not later than the date of receipt thereof by the Parent or
Holdings are designated as such by the Parent or Holdings, as applicable,
pursuant to a notice given to the Administrative Agent specifying the amount
thereof and the Designated Equity Proceeds Uses to which such Equity Proceeds
will be applied (and the respective amounts to be applied if multiple uses are
specified), which specification shall comply with the limitations set forth in
the definition of Designated Equity Proceeds Use, and, in the case of Equity
Proceeds in respect of Non-Cash Pay Preferred Stock or representing proceeds
from the issuance of Parent Non-Cash Pay Debt, attaching the certificate of
designation, indenture, or other operative document containing the terms and
conditions of such Non-Cash Pay Preferred Stock or Parent Non-Cash Pay Debt, as
the case may be, and any purchase or subscription agreement relating to the
issuance and sale thereof, and (ii) except for Designated Equity Proceeds
specified to be applied to general working capital needs, are, within 90 days of
the date of receipt thereof (or in the case of proceeds from Parent Non-Cash Pay
Debt, from the date of receipt thereof by the Parent) applied to the Designated
Equity Proceeds Uses specified in such notice in the amounts so specified;
provided, however, that Equity Proceeds received by the Parent or Holdings from
the sale of Equity Interests in an IPO shall constitute Designated Equity
Proceeds only to the extent that such Equity Proceeds are designated by the
Parent or Holdings, as applicable, in accordance with the foregoing to be used
solely to consummate a Permitted Acquisition pursuant to Section 6.04(g) that
has been identified pursuant to a notice given by the Parent or Holdings, as
applicable, to the Administrative Agent prior to the consummation of such IPO,
and provided, further, that in the case of an IPO of the Parent after the Phase
II Closing Date, the amount of such Designated Equity Proceeds shall not exceed
the Allocable Net Proceeds of such IPO. Any Equity Proceeds that do not satisfy
the foregoing requirements will be deemed Equity Proceeds (or Allocable Net
Proceeds, as applicable) in respect of which Section 2.11(c) will apply,

<PAGE>
                                                                              13

and in the case of any failure to satisfy the requirement in clause (ii) of the
immediately preceding sentence, will be deemed to have been received at the time
the 90-day period referred to therein expires. Notwithstanding the foregoing,
Designated Equity Proceeds (x) may include (i) amounts dividended by Holdings to
the Parent pursuant to Section 6.08(a)(viii) which are thereafter reinvested by
the Parent in Equity Interests of Holdings and (ii) any Net Proceeds from an IPO
of the Parent after the Phase II Closing Date (other than Allocable Net
Proceeds) which have been invested in Phase II Holdings and are thereafter
dividended to the Parent in a manner permitted by the Phase II Senior Facilities
and (y) shall not in any event include Equity Proceeds received by the Parent
which constitute "Designated Equity Proceeds" as defined in, and for purposes
of, the Phase II Senior Facilities.

              "Designated Equity Proceeds Use" means the application of
Designated Equity Proceeds (a) to consummate a Permitted Acquisition pursuant to
Section 6.04(g), (b) to make an Investment pursuant to Section 6.04(d) or
Section 6.04(m), (c) to provide additional working capital to the Borrower and
its Subsidiaries or (d) to make Capital Expenditures for additions to property,
plant and equipment of the Borrower and its Subsidiaries.

              "Designated Excess Cash Expenditures" means the use of the
Borrower's Portion of Excess Cash Flow in respect of any Fiscal year (i) to make
Restricted Payments pursuant to Section 6.08(a)(v)(B) and (ii) to effect
Optional Repurchases of Indebtedness pursuant to Section 6.08(b)(vi).

              "Dex" means Qwest Dex, Inc., a Colorado corporation.

              "Disclosed Matters" means the actions, suits and proceedings and
the environmental matters disclosed in Schedule 3.06.

              "Domestic Subsidiary" means any Subsidiary that is organized under
the laws of the United States of America or any State thereof or the District of
Columbia.

              "dollars" or "$" refers to lawful money of the United States of
America.

              "East Allocable Share" means, with respect to any payment of cash
interest on Qualifying Parent Indebtedness, 42% of the amount thereof.

              "Effective Date" means November 8, 2002, which is the date on
which the conditions specified in Section 4.01 were satisfied.

              "Employee Company" means a limited purpose, bankruptcy remote
limited liability company to be established, if required by the provisions of
Section 6.23, with at least 49% of the Equity Interests of which owned by
Holdings or a wholly owned subsidiary thereof and at least 49% of the Equity
Interests of which owned by Phase II Holdings or a wholly owned subsidiary
thereof, with the remaining Equity Interests owned by Holdings or a wholly owned
subsidiary thereof, Phase II Holdings or a wholly owned subsidiary thereof or
the Parent, the sole business of which will be (x) to employ substantially all
management and other employees conducting and providing services to

<PAGE>
                                                                              14

(i) the Acquired Business of the Borrower and other businesses conducted by the
Borrower or its subsidiaries or (ii) the Phase II Borrower or its subsidiaries
and (y) to be compensated by the Borrower and the Phase II Borrower, on a
current cost-recovery basis, for the out-of-pocket costs and expenses (including
salaries, bonus and benefit costs) of providing such employees for the benefit
of the Borrower and the Phase II Borrower, as the case may be, pursuant to the
Employee Cost Sharing Agreement.

              "Employee Cost Sharing Agreement" means an agreement satisfactory
in form and substance to, and approved by, the Initial Lenders, to be entered
into by the Borrower, the Phase II Borrower and the Employee Company, if
required by Section 6.23, (i) providing for the payment or reimbursement by the
Borrower or the Phase II Borrower of the out-of-pocket costs and expenses
(including salaries, bonuses and benefit costs) of the Employee Company
attributable to employees providing services to or for the benefit of the
Borrower and its subsidiaries or the Phase II Borrower and its subsidiaries,
respectively (including the fairly allocable portion of costs with respect to
employees providing services both to the Borrower and its subsidiaries and to
the Phase II Borrower and its subsidiaries) and (ii) setting forth agreements
between the Borrower, the Phase II Borrower and the Employee Company with
respect to other employee arrangements, including equity-based compensation
plans and the transfer of employees to the Borrower under certain circumstances.

              "Employee Outsourcing and Shared Services Agreement" means the
Shared Services and Employees Agreement dated as of September 9, 2003, between
the Phase II Borrower and the Borrower.

              "Environmental Laws" means all applicable federal, state, and
local laws (including common law), regulations, rules, ordinances, codes,
decrees, judgments, directives, orders (including consent orders), and binding
agreements with any Governmental Authority in each case, relating to protection
of the environment, natural resources, human health and safety or the presence,
Release of, or exposure to, Hazardous Materials, or the generation, manufacture,
processing, distribution, use, treatment, storage, transport, recycling or
handling of, or the arrangement for such activities with respect to, Hazardous
Materials.

              "Environmental Liability" means any liability, claim, action,
suit, judgment or order under or relating to any Environmental Law for any
damages, injunctive relief, losses, fines, penalties, fees, expenses (including
reasonable fees and expenses of attorneys and consultants) or costs, whether
contingent or otherwise, including those arising from or relating to: (a)
compliance or non-compliance with any Environmental Law, (b) the generation,
use, handling, transportation, storage, treatment or disposal of any Hazardous
Materials, (c) exposure to any Hazardous Materials, (d) the Release of any
Hazardous Materials or (e) any contract, agreement or other consensual
arrangement pursuant to which liability is assumed or imposed with respect to
any of the foregoing.

<PAGE>

                                                                              15

              "Equipment Sale-Leaseback" means the transaction in which Qwest
Corp. will transfer ownership of certain information technology assets to a
third party and the Borrower will lease an undivided 50% interest in such
hardware from such third party.

              "Equity Financings" means the Phase I Equity Financing and the
Phase II Equity Financing.

              "Equity Interests" means shares of capital stock, partnership
interests, membership interests in a limited liability company, beneficial
interests in a trust or other equity ownership interests in a Person of whatever
nature, and any warrants, options or other rights entitling the holder thereof
to purchase or acquire any of the foregoing.

              "Equity Issuance" means the issuance by Holdings, the Borrower or
any Subsidiary or, at any time prior to an IPO of Holdings, by the Parent of any
Equity Interests, or the receipt by Holdings, the Borrower or any Subsidiary or,
at any time prior to an IPO of Holdings, by the Parent of any capital
contribution, other than (i) any such issuance of Equity Interests to, or
receipt of any such capital contribution from, the Parent, Holdings, the
Borrower or a Subsidiary, (ii) the Phase I Equity Financing, (iii) the Phase II
Equity Financing, (iv) any sale of Equity Interests by the Parent or receipt of
equity contributions by the Parent (x) that is effected in connection with the
consummation of the Phase II Acquisition and the proceeds of which are used by
the Parent solely to pay a portion of the purchase price for the Phase II
Acquisition and fees and expenses incurred in connection therewith or (y) the
proceeds of which are utilized substantially simultaneously with the receipt
thereof to repay outstanding obligations of the Parent under the Parent Standby
Credit Facility or to purchase Subordinated Participations (as defined in the
Parent Agreement) pursuant to the Parent Agreement, (v) any such issuance of
Equity Interests or any such receipt of capital contributions to the extent the
Net Proceeds therefrom constitute Designated Equity Proceeds and (vi) any
issuance of Equity Interests to, or receipt of any capital contributions from,
the Permitted Holders, new or additional co-investors, members of management of
the Parent or its subsidiaries, in each case, either directly or indirectly
through the Parent (other than purchases of shares issued in an IPO of Holdings
or the Parent).

              "Equity Proceeds" means the Net Proceeds received by the Parent or
Holdings from contributions to its common equity or from the issuance and sale
of its common Equity Interests or Non-Cash Pay Preferred Stock.

              "ERISA" means the Employee Retirement Income Security Act of 1974,
as amended from time to time.

              "ERISA Affiliate" means any trade or business (whether or not
incorporated) that, together with the Borrower, is treated as a single employer
under Section 414(b) or (c) of the Code or, solely for purposes of Section 302
of ERISA and Section 412 of the Code, is treated as a single employer under
Section 414 of the Code.

              "ERISA Event" means (a) any "reportable event", as defined in
Section 4043 of ERISA or the regulations issued thereunder with respect to a
Plan (other

<PAGE>

                                                                              16

than an event for which the 30-day notice period is waived); (b) the existence
with respect to any Plan of an "accumulated funding deficiency" (as defined in
Section 412 of the Code or Section 302 of ERISA), whether or not waived; (c) the
filing pursuant to Section 412(d) of the Code or Section 303(d) of ERISA of an
application for a waiver of the minimum funding standard with respect to any
Plan; (d) the incurrence by the Borrower or any of its ERISA Affiliates of any
liability under Title IV of ERISA with respect to the termination of any Plan;
(e) the receipt by the Borrower or any ERISA Affiliate from the PBGC or a plan
administrator of any notice relating to an intention to terminate any Plan or
Plans or to appoint a trustee to administer any Plan; (f) the incurrence by the
Borrower or any of its ERISA Affiliates of any liability with respect to the
withdrawal or partial withdrawal from any Plan or Multiemployer Plan; or (g) the
receipt by the Borrower or any ERISA Affiliate of any notice, or the receipt by
any Multiemployer Plan from the Borrower or any ERISA Affiliate of any notice,
concerning the imposition of Withdrawal Liability or a determination that a
Multiemployer Plan is, or is expected to be, insolvent or in reorganization,
within the meaning of Title IV of ERISA.

              "Euro" or "(euro)" means the single currency of the European Union
as constituted by the treaty establishing the European Community being the
Treaty of Rome, as amended from time to time and as referred to in the
legislative measures of the European Union for the introduction of, changeover
to or operation of the Euro in one or more member states.

              "Eurocurrency", when used in reference to any Loan or Borrowing,
refers to whether such Loan, or the Loans comprising such Borrowing, are bearing
interest at a rate determined by reference to the Adjusted LIBO Rate.

              "Event of Default" has the meaning assigned to such term in
Article VII.

              "Excess Cash Flow" means, for any fiscal year, the sum (without
duplication) of:

              (a) Consolidated Net Income for such fiscal year, adjusted to
       exclude any gains or losses attributable to Prepayment Events; plus

              (b) depreciation, amortization and other non-cash charges or
       losses deducted in determining such Consolidated Net Income for such
       fiscal year; plus

              (c) the sum of (i) the amount, if any, by which Net Working
       Capital decreased during such fiscal year plus (ii) the net amount, if
       any, by which the deferred income taxes of Holdings, the Borrower and its
       consolidated Subsidiaries increased during such fiscal year; minus

              (d) the sum of (i) any non-cash gains included in determining such
       Consolidated Net Income for such fiscal year plus (ii) the amount, if
       any, by which Net Working Capital increased during such fiscal year plus
       (iii) the net amount, if any, by which the deferred income taxes of
       Holdings, the Borrower and its consolidated Subsidiaries decreased during
       such fiscal year; minus

<PAGE>

                                                                              17

              (e) the sum of (i) Capital Expenditures for such fiscal year
       (except to the extent attributable to the incurrence of Capital Lease
       Obligations or otherwise financed by incurring Long-Term Indebtedness and
       except to the extent made with Net Proceeds in respect of Prepayment
       Events or Designated Equity Proceeds) plus (ii) cash consideration paid
       during such fiscal year to make acquisitions or other capital investments
       (other than Permitted Investments and except to the extent financed by
       incurring Long-Term Indebtedness); minus

              (f) the aggregate principal amount of Long-Term Indebtedness
       repaid or prepaid by Holdings, the Borrower and its consolidated
       Subsidiaries during such fiscal year, excluding (i) Indebtedness in
       respect of Revolving Loans and Letters of Credit, (ii) Term Loans prepaid
       pursuant to Section 2.11(c) or (d), and (iii) repayments or prepayments
       of Long-Term Indebtedness financed by incurring other Long-Term
       Indebtedness; minus

              (g) the aggregate amount of cash dividends paid by Holdings to the
       Parent during such fiscal year pursuant to Section 6.08(a)(ix).

              "Exchange Rate" means on any day, for purposes of determining the
US Dollar Equivalent of any amount denominated in Euro, the rate at which Euro
may be exchanged into dollars, as set forth at approximately 11:00 a.m., London
time, on such day on the Reuters World Currency Page for Euro. In the event that
such rate does not appear on any Reuters World Currency Page, the Exchange Rate
shall be determined by reference to such other publicly available service for
displaying exchange rates as may be agreed upon by the Administrative Agent and
the Borrower, or, in the absence of such an agreement, such Exchange Rate shall
instead be the arithmetic average of the spot rates of exchange of the
Administrative Agent in the market where its foreign currency exchange
operations in respect of Euro are then being conducted, at or about 10:00 a.m.,
London time, on such date for the purchase of dollars for delivery two Business
Days later; provided that if at the time of any such determination, for any
reason, no such spot rate is being quoted, the Administrative Agent may use any
reasonable method it deems appropriate to determine such rate. Each
determination of the Exchange Rate by the Administrative Agent shall be
conclusive absent manifest error.

              "Excluded Capital Expenditures" means (a) Capital Expenditures of
Holdings, the Borrower and the Subsidiaries in a cumulative aggregate amount not
exceeding $40,000,000 required to be made under the Acquisition Agreement and
any other agreements directly relating to the Acquisition and (b) Capital
Expenditures of Holdings, the Borrower and the Subsidiaries in a cumulative
aggregate amount not exceeding $30,000,000 in respect of the IT Upgrade Project.

              "Excluded Taxes" means, with respect to the Administrative Agent,
any Lender, the Issuing Bank or any other recipient of any payment to be made by
or on account of any obligation of the Borrower hereunder, (a) income or
franchise taxes imposed on (or measured by) its net income by the United States
of America, or by the jurisdiction under the laws of which such recipient is
organized or in which its principal office is located or, in the case of any
Lender, in which its applicable lending office is

<PAGE>

                                                                              18

located, (b) any branch profits taxes imposed by the United States of America or
any similar tax imposed by any other jurisdiction described in clause (a) above
and (c) in the case of a Foreign Lender (other than an assignee pursuant to a
request by the Borrower under Section 2.19(b)), any withholding tax that (i) is
in effect and would apply to amounts payable to such Foreign Lender at the time
such Foreign Lender becomes a party to this Agreement (or designates a new
lending office), except to the extent that such Foreign Lender (or its assignor,
if any) was entitled, at the time of designation of a new lending office (or
assignment), to receive additional amounts from the Borrower with respect to any
withholding tax pursuant to Section 2.17(a), or (ii) is attributable to such
Foreign Lender's failure to comply with Section 2.17(e).

              "Federal Funds Effective Rate" means, for any day, the weighted
average (rounded upwards, if necessary, to the next 1/100 of 1%) of the rates on
overnight Federal funds transactions with members of the Federal Reserve System
arranged by Federal funds brokers, as published on the next succeeding Business
Day by the Federal Reserve Bank of New York, or, if such rate is not so
published for any day that is a Business Day, the average (rounded upwards, if
necessary, to the next 1/100 of 1%) of the quotations for such day for such
transactions received by the Administrative Agent from three Federal funds
brokers of recognized standing selected by it.

              "Fee Letter" means the Fee Letter dated as of August 20, 2002,
among the Sponsors and the Arrangers, as amended, modified or supplemented from
time to time.

              "Financial Covenants" means the covenants set forth in Sections
6.15, 6.16, 6,17, 6.18, and 6.19

              "Financial Officer" means the chief financial officer, principal
accounting officer, treasurer or controller of the Borrower.

              "Financing Transactions" means (a) the execution, delivery and
performance by the Parent and each Loan Party of the Loan Documents to which it
is to be a party, the borrowing of Loans, the use of the proceeds thereof and
the issuance of Letters of Credit hereunder, (b) the execution, delivery and
performance by each Loan Party of the Senior Subordinated Debt Documents to
which it is to be a party, the issuance of the Senior Subordinated Debt and the
use of the proceeds thereof, (c) the execution, delivery and performance by each
Loan Party of the Senior Unsecured Debt Documents to which it is to be a party,
the issuance of the Senior Unsecured Debt and the use of the proceeds thereof
and (d) the Equity Financings.

              "Fixed Charge Coverage Ratio" means for any period the ratio of
(a) Adjusted Consolidated EBITDA for such period to (b) Consolidated Fixed
Charges of the Borrower for such period.

              "Foreign Lender" means any Lender that is organized under the laws
of a jurisdiction other than that in which the Borrower is located. For purposes
of this definition, the United States of America, each State thereof and the
District of Columbia shall be deemed to constitute a single jurisdiction.

<PAGE>

                                                                              19

              "Foreign Subsidiary" means any Subsidiary that is not a Domestic
Subsidiary.

              "GAAP" means generally accepted accounting principles in the
United States of America.

              "Governing Board" means (a) the managing member or members or any
controlling committee of members of any Person, if such Person is a limited
liability company, (b) the board of directors of any Person, if such Person is a
corporation or (c) any similar governing body of any Person.

              "Governmental Authority" means the government of the United States
of America, any other nation or any political subdivision thereof, whether state
or local, and any agency, authority, instrumentality, regulatory body, court,
central bank or other entity exercising executive, legislative, judicial,
taxing, regulatory or administrative powers or functions of or pertaining to
government.

              "Guarantee" of or by any Person (the "guarantor") means any
obligation, contingent or otherwise, of the guarantor guaranteeing or having the
economic effect of guaranteeing any Indebtedness or other obligation of any
other Person (the "primary obligor") in any manner, whether directly or
indirectly, and including any obligation of the guarantor, direct or indirect,
(a) to purchase or pay (or advance or supply funds for the purchase or payment
of) such Indebtedness or other obligation or to purchase (or to advance or
supply funds for the purchase of) any security for the payment thereof, (b) to
purchase or lease property, securities or services for the purpose of assuring
the owner of such Indebtedness or other obligation of the payment thereof, (c)
to maintain working capital, equity capital or any other financial statement
condition or liquidity of the primary obligor so as to enable the primary
obligor to pay such Indebtedness or other obligation or (d) as an account party
in respect of any letter of credit or letter of guaranty issued to support such
Indebtedness or obligation; provided, that the term Guarantee shall not include
endorsements for collection or deposit in the ordinary course of business.

              "Guarantors" means Holdings and the Subsidiary Loan Parties.

              "Hazardous Materials" means (i) any petroleum products or
byproducts and all other hydrocarbons, coal ash, radon gas, asbestos, urea
formaldehyde foam insulation, polychlorinated biphenyls, chlorofluorocarbons and
all other ozone-depleting substances; or (ii) any chemical, material, substance
or waste that is prohibited, limited or regulated by or pursuant to any
applicable Environmental Law.

              "Headquarters Sale-Leaseback" means the sale and leaseback of the
Borrower's headquarters facility located at 198 Inverness Drive West, Englewood,
Colorado.

              "Holdings" means Dex Media East, Inc., a Delaware corporation, all
of the Equity Interests of which are on the Effective Date, owned by the Parent.

<PAGE>

                                                                              20

              "Indebtedness" of any Person means, without duplication, (a) all
obligations of such Person for borrowed money or with respect to deposits or
advances of any kind, (b) all obligations of such Person evidenced by bonds,
debentures, notes or similar instruments, (c) all obligations of such Person
under conditional sale agreements relating to property acquired by such Person,
(d) all obligations of such Person in respect of the deferred purchase price of
property or services (excluding current accounts payable incurred in the
ordinary course of business), (e) all Indebtedness of others secured by (or for
which the holder of such Indebtedness has an existing right, contingent or
otherwise, to be secured by) any Lien on property owned or acquired by such
Person, whether or not the Indebtedness secured thereby has been assumed, (f)
all Guarantees by such Person of Indebtedness of others, (g) all Capital Lease
Obligations of such Person, (h) all obligations, contingent or otherwise, of
such Person as an account party in respect of letters of credit and letters of
guaranty and (i) all obligations, contingent or otherwise, of such Person in
respect of bankers' acceptances. The Indebtedness of any Person shall include
the Indebtedness of any other entity (including any partnership in which such
Person is a general partner) to the extent such Person is liable therefor as a
result of such Person's ownership interest in or other relationship with such
entity, except to the extent the terms of such Indebtedness provide that such
Person is not liable therefor.

              "Indemnified Taxes" means Taxes other than Excluded Taxes and
Other Taxes.

              "Information Memorandum" means the Confidential Information
Memorandum dated October, 2002, as modified or supplemented prior to the
Effective Date, relating to the Borrower and the Transactions.

              "Initial Lenders" means JPMorgan Chase Bank, Bank of America,
N.A., Lehman Commercial Paper Inc., Wachovia Bank, National Association, and
Deutsche Bank Trust Company Americas.

              "Insolvent" means, in the case of the certificate required by
Section 4.01(l) as to Qwest Services, Qwest Corp., Qwest or Dex, that: (i)(A)
the present fair salable value of its assets is less than the amount that will
be required to pay its probable liability on its existing debts as they become
absolute and matured or (B) the sum of such Person's debts (as such term is
defined in Section 101 of the Bankruptcy Code) is greater than all of its
property, at a fair valuation, exclusive of property transferred, concealed or
removed with intent to hinder, delay or defraud its creditors; (ii) such Person
is a defendant in an action for money damages and is reasonably likely to be
unable to satisfy any judgment which has been rendered against it in such
action; (iii) such Person is engaged or about to engage in a business or
transaction for which the property remaining in its hands after the conveyance
is an unreasonably small capital; (iv) such Person intends or believes that it
will incur debts beyond its ability to pay as they mature; (v) such Person is
entering into the Transactions or incurring any obligation in connection with
the Acquisition Agreements with the intent to hinder, delay or defraud any of
its creditors to which such Person is indebted on the Effective Date or any
creditor to which it might become indebted after the Effective Date; (vi) such
Person admits in writing that it will be unable to pay its debts as

<PAGE>

                                                                              21

they come due or is generally not paying its debts as they come due; (vii) such
Person has an involuntary case or other proceeding commenced against it which
seeks liquidation, reorganization or other relief with respect to its debts or
other liabilities under the Bankruptcy Code or any other bankruptcy, insolvency
or similar law then in effect; (viii) such Person has had a receiver,
liquidator, custodian or other similar official appointed for it or any material
part of its property or seeks the appointment of such an official for it or any
material part of its property; (ix) such Person commences a voluntary case or
other proceeding seeking liquidation, reorganization or other relief with
respect to itself or its debts or other liabilities under the Bankruptcy Code or
any other bankruptcy, insolvency or similar law; (x) such Person has made a
general assignment for the benefit of creditors; or (xi) such Person has been
adjudged or admitted that it is an insolvent or bankrupt.

              "Installment Date" has the meaning assigned to such term in
Section 2.10(a).

              "Interest Election Request" means a request by the Borrower to
convert or continue a Revolving Borrowing or Term Borrowing in accordance with
Section 2.07.

              "Interest Payment Date" means (a) with respect to any ABR Loan
(other than a Swingline Loan), the last day of each March, June, September and
December, (b) with respect to any Eurocurrency Loan, the last day of the
Interest Period applicable to the Borrowing of which such Loan is a part and, in
the case of a Eurocurrency Borrowing with an Interest Period of more than three
months' duration, each day prior to the last day of such Interest Period that
occurs at intervals of three months' duration after the first day of such
Interest Period and (c) with respect to any Swingline Loan, the day that such
Loan is required to be repaid.

              "Interest Period" means, with respect to any Eurocurrency
Borrowing, the period commencing on the date of such Borrowing and ending on the
numerically corresponding day in the calendar month that is one, two, three or
six months thereafter (or nine or twelve months thereafter if, at the time of
the relevant Borrowing, all Lenders participating therein agree to make an
interest period of such duration available), as the Borrower may elect;
provided, that (a) if any Interest Period would end on a day other than a
Business Day, such Interest Period shall be extended to the next succeeding
Business Day unless such next succeeding Business Day would fall in the next
calendar month, in which case such Interest Period shall end on the next
preceding Business Day and (b) any Interest Period that commences on the last
Business Day of a calendar month (or on a day for which there is no numerically
corresponding day in the last calendar month of such Interest Period) shall end
on the last Business Day of the last calendar month of such Interest Period. For
purposes hereof, the date of a Borrowing initially shall be the date on which
such Borrowing is made and thereafter shall be the effective date of the most
recent conversion or continuation of such Borrowing.

                  "Investment" means purchasing, holding or acquiring (including
pursuant to any merger with any Person that was not a Wholly Owned Subsidiary
prior to such merger) any Equity Interest, evidences of indebtedness or other
securities (including any option, warrant or other right to acquire any of the
foregoing) of, or making or permitting

<PAGE>

                                                                              22

to exist any loans or advances (other than commercially reasonable extensions of
trade credit) to, guaranteeing any obligations of, or making or permitting to
exist any investment in, any other Person, or purchasing or otherwise acquiring
(in one transaction or a series of transactions) any assets of any Person
constituting a business unit. The amount, as of any date of determination, of
any Investment shall be the original cost of such Investment (including any
Indebtedness of a Person existing at the time such Person becomes a Subsidiary
in connection with any Investment and any Indebtedness assumed in connection
with any acquisition of assets), plus the cost of all additions, as of such
date, thereto and minus the amount, as of such date, of any portion of such
Investment repaid to the investor in cash or property as a repayment of
principal or a return of capital (including pursuant to any sale or disposition
of such Investment), as the case may be, but without any other adjustments for
increases or decreases in value, or write-ups, write-downs or write-offs with
respect to such Investment. In determining the amount of any Investment or
repayment involving a transfer of any property other than cash, such property
shall be valued at its fair market value at the time of such transfer.

              "IP License Agreement" means the Intercompany License Agreement
dated as of September 9, 2003, between the Parent, the Borrower and the Phase II
Borrower.

              "IPO" means a bona fide underwritten initial public offering of
voting common stock of the Parent or Holdings as a direct result of which at
least 20% of the aggregate common stock of the Parent or Holdings, as applicable
(calculated on a fully diluted basis after giving effect to all options to
acquire voting common stock of the Parent then outstanding, regardless of
whether such options are then currently exercisable), is beneficially owned by
Persons other than the Permitted Holders, the Parent, Holdings and Affiliates of
the Parent or Holdings (including all directors, officers and employees of the
Parent, Holdings, the Borrower and any Subsidiary and of any of the West
Entities).

              "Issuing Bank" means JPMorgan Chase Bank, in its capacity as the
issuer of Letters of Credit hereunder, and its successors in such capacity as
provided in Section 2.05(i). The Issuing Bank may, in its discretion, arrange
for one or more Letters of Credit to be issued by Affiliates of the Issuing
Bank, in which case the term "Issuing Bank" shall include any such Affiliate
with respect to Letters of Credit issued by such Affiliate.

              "IT Upgrade Project" means the migration of the information
technology systems, software and platforms utilized by the Borrower and its
Subsidiaries in the operation of their businesses to a new platform.

              "LC Disbursement" means a payment made by the Issuing Bank
pursuant to a Letter of Credit.

              "LC Exposure" means, at any time, the sum of (a) the aggregate
undrawn amount of all outstanding Letters of Credit at such time plus (b) the
aggregate amount of all LC Disbursements that have not yet been reimbursed by or
on behalf of the Borrower

<PAGE>

                                                                              23

at such time. The LC Exposure of any Revolving Lender at any time shall be its
Applicable Percentage of the total LC Exposure at such time.

              "Lenders" means the Persons listed on Schedule 2.01 and any other
Person that shall have become a party hereto pursuant to an Assignment and
Assumption or, in the case of any Tranche B Lender, pursuant to the Second
Amendment, other than any such Person that ceases to be a party hereto pursuant
to an Assignment and Assumption. Unless the context otherwise requires, the term
"Lenders" includes the Swingline Lender.

              "Letter of Credit" means any letter of credit issued pursuant to
this Agreement.

              "Leverage Ratio" means, on any date, the ratio of (a) Total
Indebtedness as of such date to (b) Adjusted Consolidated EBITDA for the period
of four consecutive fiscal quarters of the Borrower ended on such date.

              "LIBO Rate" means, with respect to any Eurocurrency Borrowing for
any Interest Period, the rate appearing on Page 3750 of the Dow Jones Market
Service (or on any successor or substitute page of such Service, or any
successor to or substitute for such Service, providing rate quotations
comparable to those currently provided on such page of such Service, as
determined by the Administrative Agent from time to time for purposes of
providing quotations of interest rates applicable to dollar deposits in the
London interbank market) at approximately 11:00 a.m., London time, two Business
Days prior to the commencement of such Interest Period, as the rate for dollar
deposits with a maturity comparable to such Interest Period. In the event that
such rate is not available at such time for any reason, then the "LIBO Rate"
with respect to such Eurocurrency Borrowing for such Interest Period shall be
the rate at which dollar deposits of $5,000,000 and for a maturity comparable to
such Interest Period are offered by the principal London office of the
Administrative Agent in immediately available funds in the London interbank
market at approximately 11:00 a.m., London time, two Business Days prior to the
commencement of such Interest Period.

              "Lien" means, with respect to any asset, (a) any mortgage, deed of
trust, lien, pledge, hypothecation, encumbrance, charge or security interest in,
on or of such asset, (b) the interest of a vendor or a lessor under any
conditional sale agreement, capital lease or title retention agreement (or any
financing lease having substantially the same economic effect as any of the
foregoing) relating to such asset and (c) in the case of securities, any
purchase option, call or similar right of a third party with respect to such
securities.

              "Loan Document Obligations" has the meaning assigned to such term
in the Collateral Agreement.

              "Loan Documents" means this Agreement, the Security Documents and
the Parent Agreement.

              "Loan Parties" means Holdings, the Borrower and the Subsidiary
Loan Parties.

<PAGE>

                                                                              24

              "Loans" means the loans made by the Lenders to the Borrower
pursuant to this Agreement.

              "London Agent" means J.P. Morgan Europe, Limited, in its capacity
as London Agent for the Lenders hereunder.

              "Long-Term Indebtedness" means any Indebtedness that, in
accordance with GAAP, constitutes (or, when incurred, constituted) a long-term
liability. For purposes of determining the Long-Term Indebtedness of Holdings,
the Borrower and the Subsidiaries, Indebtedness of Holdings, the Borrower or any
Subsidiary owed to Holdings, the Borrower or a Subsidiary shall be excluded.

              "Management Agreement" means the Management Agreement dated as of
the Effective Date, among the Borrower, the Parent and the Sponsors.

              "Margin Stock" shall have the meaning assigned to such term in
Regulation U of the Board.

              "Material Adverse Effect" means a material adverse effect on (a)
the business, operations, prospects, assets, liabilities, financial condition or
results of operations of Holdings, the Borrower and the Subsidiaries, taken as a
whole or (b) any material rights of or benefits available to the Lenders under
any of the Loan Documents.

              "Material Indebtedness" means Indebtedness (other than the Loans
and Letters of Credit), or obligations in respect of one or more Swap
Agreements, of any one or more of Holdings, the Borrower and its Subsidiaries in
an aggregate principal amount exceeding $20,000,000. For purposes of determining
Material Indebtedness, the "principal amount" of the obligations of Holdings,
the Borrower or any Subsidiary in respect of any Swap Agreement at any time
shall be the maximum aggregate amount (giving effect to any netting agreements)
that Holdings, the Borrower or such Subsidiary would be required to pay if such
Swap Agreement were terminated at such time.

              "Material Subsidiary" means any Subsidiary, including its
subsidiaries, which meets any of the following conditions: (a) Holdings', the
Borrower's and the other Subsidiaries' investments in and advances to such
Subsidiary exceed 5% of the consolidated total assets of Holdings and the
Subsidiaries as of the end of the most recently completed fiscal year, (b) the
consolidated assets of such Subsidiary exceed 5% of the consolidated total
assets of Holdings and the Subsidiaries as of the end of the most recently
completed fiscal year or (c) the consolidated pre-tax income from continuing
operations of such Subsidiary for the most recently ended period of four
consecutive fiscal quarters exceeds 5% of the consolidated pre-tax income from
continuing operations of Holdings and the Subsidiaries for such period.

              "Moody's" means Moody's Investors Service, Inc.

              "Mortgage" means any mortgage, deed of trust, assignment of leases
and rents, leasehold mortgage or other security document granting a Lien on any
real property and improvements thereto to secure the Obligations delivered after
the Effective Date

<PAGE>

                                                                              25

pursuant to Section 5.13. Each Mortgage shall be satisfactory in form and
substance to the Collateral Agent.

              "Mortgaged Property" means each parcel of real property and
improvements thereto owned by a Loan Party with respect to which a Mortgage is
granted pursuant to Section 5.13.

              "Multiemployer Plan" means a multiemployer plan as defined in
Section 4001(a)(3) of  ERISA.

              "Net Proceeds" means, with respect to any event (a) the cash
proceeds received in respect of such event including (i) any cash received in
respect of any debt instrument or equity security received as non-cash proceeds,
but only as and when received, (ii) in the case of a casualty, insurance
proceeds, and (iii) in the case of a condemnation or similar event, condemnation
awards and similar payments, net of (b) the sum of (i) all reasonable fees and
out-of-pocket expenses (including underwriting discounts and commissions and
collection expenses) paid or payable by the Parent, Holdings, the Borrower and
the Subsidiaries to third parties (including Affiliates, if permitted by Section
6.09) in connection with such event, (ii) in the case of a sale, transfer or
other disposition of an asset (including pursuant to a sale and leaseback
transaction or a casualty or a condemnation or similar proceeding), the amount
of all payments required to be made by the Parent, Holdings, the Borrower and
the Subsidiaries as a result of such event to repay Indebtedness (other than
Loans) secured by such asset or otherwise subject to mandatory prepayment as a
result of such event, and (iii) the amount of all taxes paid (or reasonably
estimated to be payable) by the Parent, Holdings, the Borrower and the
Subsidiaries (provided that such amounts withheld or estimated for the payment
of taxes shall, to the extent not utilized for the payment of taxes, be deemed
to be Net Proceeds received when such nonutilization is determined), and the
amount of any reserves established by the Parent, Holdings, the Borrower and the
Subsidiaries to fund contingent liabilities reasonably estimated to be payable,
in each case that are directly attributable to such event (provided that any
reversal of any such reserves will be deemed to be Net Proceeds received at the
time and in the amount of such reversal), in each case as determined reasonably
and in good faith by the chief financial officer of the Borrower.

              "Net Working Capital" means, at any date, (a) the consolidated
current assets of Holdings, the Borrower and its consolidated Subsidiaries as of
such date (excluding cash, Permitted Investments and current deferred income
taxes) minus (b) the consolidated current liabilities of Holdings, the Borrower
and its consolidated Subsidiaries as of such date (excluding current liabilities
in respect of Indebtedness and current deferred income taxes). Net Working
Capital at any date may be a positive or negative number. Net Working Capital
increases when it becomes more positive or less negative and decreases when it
becomes less positive or more negative.

              "New Tranche B Lender" means a Tranche B Lender that makes a
Tranche B Term Loan on the Tranche B Refinancing Date and any Person to which
all

<PAGE>

                                                                              26

or any portion of such a Tranche B Term Loan is assigned pursuant to an
Assignment and Assumption.

              "Non-Cash Pay Preferred Stock" means preferred stock or other
preferred securities or membership interests of Holdings or the Parent which (i)
are not mandatorily redeemable, in whole or part, or required to be repurchased
or reacquired, in whole or part, by (A) Holdings or the Parent (unless such
redemption is required only if and to the extent then permitted by this
Agreement) or (B) the Borrower or any Subsidiary, and which do not require any
payment of cash dividends or distributions, in each case, prior to the date that
is six months after the Tranche B Maturity Date, (ii) are not secured by any
assets of the Parent, Holdings, the Borrower or any Subsidiary, (iii) are not
guaranteed by Holdings, the Borrower or any Subsidiary and (iv) are not
exchangeable or convertible into Indebtedness of the Parent, Holdings, the
Borrower or any Subsidiary (other than Parent Non-Cash Pay Debt) or any
preferred stock or other Equity Interest (other than common equity of the Parent
or Non-Cash Pay Preferred Stock).

              "Non-Competition Agreement" means the Non-Competition and
Non-Solicitation Agreement dated as of the Effective Date, among the Borrower,
GPP LLC, Dex Holdings LLC, Qwest Corp., Qwest and Dex.

              "Obligations" has the meaning assigned to such term in the
Collateral Agreement.

              "Optional Repurchase" means, with respect to any outstanding
Indebtedness, any optional or voluntary repurchase, redemption or prepayment
made in cash of such Indebtedness, the related payment in cash of accrued
interest to the date of such repurchase, redemption or prepayment on the
principal amount of such Indebtedness repurchased, redeemed or prepaid, the
payment in cash of associated premiums (whether voluntary or mandatory) on such
principal amount and the cash payment of other fees and expenses incurred in
connection with such repurchase, redemption or prepayment.

              "Other Taxes" means any and all present or future recording,
stamp, documentary, excise, transfer, sales, property or similar taxes, charges
or levies arising from any payment made under any Loan Document or from the
execution, delivery or enforcement of, or otherwise with respect to, any Loan
Document.

              "Parent" means Dex Media, Inc., a Delaware corporation that is
Controlled by Affiliates of the Sponsors.

              "Parent Agreement" means the Agreement dated the date hereof
between the Parent and the Agent, substantially in the form of Exhibit H.

              "Parent Non-Cash Pay Debt" means Indebtedness of the Parent which
(i) does not mature or amortize, and is not mandatorily redeemable, in whole or
in part, or required to be repurchased or reacquired, in whole or in part, by
the Parent (unless such redemption is required only if and to the extent then
permitted by this Agreement), and which does not require any payment of cash
interest, in each case prior to the earlier of the date that is six months after
the Tranche B Maturity Date and the fifth anniversary of

<PAGE>

                                                                              27

the date of issuance of such Indebtedness, (ii) is not secured by any assets of
the Parent, Holdings, the Borrower or any Subsidiary, (iii) is not Guaranteed by
Holdings, the Borrower or any Subsidiary and (iv) is not exchangeable or
convertible into Indebtedness of Holdings, the Borrower or any Subsidiary or any
preferred stock or other Equity Interest (other than common equity of the Parent
or Non-Cash Pay Preferred Stock).

              "Parent Pledge Agreement" means the Parent Pledge Agreement
between the Parent and the Agent, substantially in the form of Exhibit I.

              "Participant" has the meaning set forth in Section 9.04.

              "PBGC" means the Pension Benefit Guaranty Corporation referred to
and defined in ERISA and any successor entity performing similar functions.

              "Perfection Certificate" means a certificate in the form of
Exhibit D to the Collateral Agreement or any other form approved by the
Collateral Agent.

              "Permitted Acquisitions" means any acquisition (by merger,
consolidation or otherwise) by the Borrower or a Subsidiary Loan Party of all or
substantially all the assets of, or all the Equity Interests in, a Person or
division or line of business of a Person, if (a) immediately after giving effect
thereto, no Default has occurred and is continuing or would result therefrom,
(b) such acquired Person is organized under the laws of the United States of
America or any State thereof or the District of Columbia and substantially all
the business of such acquired Person or business consists of one or more
Permitted Businesses and not less than 80% of the consolidated gross operating
revenues of such acquired Person or business for the most recently ended period
of twelve months is derived from domestic operations in the United States of
America, (c) each Subsidiary resulting from such acquisition (and which survives
such acquisition) other than any Foreign Subsidiary, shall be a Subsidiary Loan
Party and at least 80% of the Equity Interests of each such Subsidiary shall be
owned directly by the Borrower and/or Subsidiary Loan Parties and shall have
been (or within 10 Business Days (or such longer period as may be acceptable to
the Agent) after such acquisition shall be) pledged pursuant to the Collateral
Agreement (subject to the limitations of the pledge of Equity Interests of
Foreign Subsidiaries set forth in the definition of "Collateral and Guarantee
Requirement"), (d) the Collateral and Guarantee Requirement shall have been (or
within 10 Business Days (or such longer period as may be acceptable to the
Agent) after such acquisition shall be) satisfied with respect to each such
Subsidiary, (e) the Borrower and the Subsidiaries are in compliance, on a pro
forma basis after giving effect to such acquisition, with the Financial
Covenants, recomputed as of the last day of the most recently ended fiscal
quarter of the Borrower for which financial statements are available, as if such
acquisition had occurred on the first day of the relevant period for testing
compliance and (f) the Borrower has delivered to the Agent an officer's
certificate to the effect set forth in clauses (a), (b), (c), (d) and (e) above,
together with all relevant financial information for the Person or assets
acquired and reasonably detailed calculations demonstrating satisfaction of the
requirement set forth in clause (e) above.

<PAGE>

                                                                              28

              "Permitted Asset Swap" means any transfer of properties or assets
by the Borrower or any of its Subsidiaries in which at least 90% of the
consideration received by the transferor consists of properties or assets (other
than cash) that will be used in a Permitted Business; provided that (a) the
aggregate fair market value (as determined in good faith by the Governing Board
of the Borrower) of the property or assets being transferred by the Borrower or
such Subsidiary is not greater than the aggregate fair market value (as
determined in good faith by the Governing Board of the Borrower) of the property
or assets received by the Borrower or such Subsidiary in such exchange and (b)
the aggregate fair market value (as determined in good faith by the Governing
Board of the Borrower) of all property or assets transferred by the Borrower and
any of its Subsidiaries in any such transfer, together with the cumulative
aggregate fair market value of property or assets transferred in all prior
Permitted Asset Swaps, shall not exceed 15% of the Borrower's consolidated net
revenues for the prior fiscal year.

              "Permitted Business" means the telephone and internet directory
services businesses and businesses reasonably related, incidental or ancillary
thereto.

              "Permitted Encumbrances" means:

              (a) Liens imposed by law for taxes that are not yet due or are
       being contested in compliance with Section 5.05;

              (b) carriers', warehousemen's, mechanics', materialmen's,
       landlord's, repairmen's and other like Liens imposed by law, arising in
       the ordinary course of business and securing obligations that are not
       overdue by more than 60 days or are being contested in compliance with
       Section 5.05;

              (c) pledges and deposits made in the ordinary course of business
       in compliance with workers' compensation, unemployment insurance and
       other social security laws or regulations;

              (d) deposits to secure the performance of bids, trade contracts,
       leases, statutory obligations, surety and appeal bonds, performance bonds
       and other obligations of a like nature, in each case in the ordinary
       course of business;

              (e) judgment liens in respect of judgments or attachments that do
       not constitute an Event of Default under clause (k) of Article VII; and

              (f) easements, zoning restrictions, rights-of-way and similar
       encumbrances on real property imposed by law or arising in the ordinary
       course of business that are not substantial in amount and do not
       materially detract from the value of the affected property or interfere
       with the ordinary conduct of business of the Borrower or any Subsidiary;

provided that the term "Permitted Encumbrances" shall not include any Lien
securing Indebtedness.

<PAGE>

                                                                              29

              "Permitted Holders" means (i) Carlyle Partners III, L.P., (ii) CP
III Coinvestment, L.P., (iii) Carlyle Dex Partners L.P., (iv) Carlyle-Dex
Partners II, L.P., (v) Carlyle High Yield Partners, L.P., (vi) Welsh, Carson,
Anderson & Stowe IX, L.P., (vii) WCAS GP Associates LLC, (viii) WD Investors
LLC, (ix) A.S.F. Co-Investment Partners, L.P., (x) GS Private Equity Partners
II--Direct Investment Fund, L.P., (xi) GS Private Equity Partners 1999--Direct
Investment Fund, L.P., (xii) GS Private Equity Partners 2000--Direct Investment
Fund, L.P., (xiii) any additional private equity investment fund approved by the
Arrangers which acquires Equity Interests in the Parent (including from an
existing Permitted Holder) on or prior to December 15, 2003, (xiv) any other
investment fund Controlled and managed by (or managed by a Controlled Affiliate
of) the same general partner or investment manager as any of the investment
funds referred to in clause (i) through (xii) above, and (xv) any co-investors
with respect to any of the foregoing investment funds investing in Equity
Interests of the Parent on or prior to December 15, 2003.

              "Permitted Holdings Debt" means Indebtedness of Holdings which (i)
does not mature, and is not subject to mandatory repurchase, redemption or
amortization (other than pursuant to customary asset sale or change in control
provisions requiring redemption or repurchase only if and to the extent then
permitted by this Agreement), in each case, prior to the date that is six months
after the Tranche B Maturity Date, (ii) is not secured by any assets of
Holdings, the Borrower or any Subsidiary, (iii) is not Guaranteed by the
Borrower or any Subsidiary, (iv) is not exchangeable or convertible into
Indebtedness of Holdings (except other Permitted Holdings Debt), the Borrower or
any Subsidiary or any preferred stock or other Equity Interest (other than
common equity or Non-Cash Pay Preferred Stock of the Parent or Holdings,
provided that any such exchange or conversion, if effected, would not result in
a Change in Control) and (v) if subordinated, is subordinated to the Obligations
pursuant to a written instrument delivered, and reasonably satisfactory, to the
Administrative Agent or on terms substantially identical to (and no less
favorable in any significant respect to the Lenders than) the subordination
terms applicable to the Senior Subordinated Debt.

              "Permitted Investments" means:

              (a) direct obligations of, or obligations the principal of and
       interest on which are unconditionally guaranteed by, the United States of
       America (or by any agency thereof to the extent such obligations are
       backed by the full faith and credit of the United States of America), in
       each case maturing or allowing for liquidation at the original par value
       at the option of the holder within one year from the date of acquisition
       thereof;

              (b) investments in commercial paper (other than commercial paper
       issued by the Parent, Holdings, the Borrower, the Permitted Holders or
       any of their Affiliates) maturing within 270 days from the date of
       acquisition thereof and having, at such date of acquisition, the highest
       credit rating obtainable from S&P or from Moody's;

<PAGE>

                                                                              30

              (c) investments in certificates of deposit, banker's acceptances,
       time deposits or overnight bank deposits maturing within 180 days from
       the date of acquisition thereof issued or guaranteed by or placed with,
       and money market deposit accounts issued or offered by, any domestic
       office of any commercial bank organized under the laws of the United
       States of America or any State thereof which has a combined capital and
       surplus and undivided profits of not less than $500,000,000;

              (d) fully collateralized repurchase agreements with a term of not
       more than 30 days for securities described in clause (a) above and
       entered into with a financial institution satisfying the criteria
       described in clause (c) above; and

              (e) money market funds that (i) comply with the criteria set forth
       in Securities and Exchange Commission Rule 2a-7 under the Investment
       Company Act of 1940, (ii) are rated AAA by S&P and Aaa by Moody's and
       (iii) have portfolio assets of at least $5,000,000,000.

              "Permitted Subordinated Indebtedness" means Indebtedness of the
Borrower which (i) does not mature, and is not subject to mandatory repurchase,
redemption or amortization (other than pursuant to customary asset sale or
change in control provisions requiring redemption or repurchase only if and to
the extent then permitted by this Agreement), in each case, prior to the date
that is six months after the Tranche B Maturity Date, (ii) is not secured by any
assets of Holdings, the Borrower or any Subsidiary, (iii) is not exchangeable or
convertible into Indebtedness of Holdings, the Borrower or any Subsidiary or any
preferred stock or other Equity Interest (other than common equity or Non-Cash
Pay Preferred Stock of the Parent or Holdings, provided that any such exchange
or conversion, if effected, would not result in a Change in Control) and (iv)
is, together with any Guarantee thereof by any Subsidiary (a "Permitted
Subordinated Guarantee"), subordinated to the Obligations pursuant to a written
instrument delivered, and reasonably satisfactory, to the Administrative Agent
or on terms substantially identical to (and no less favorable in any significant
respect to the Lenders than) the subordination terms applicable to the Senior
Subordinated Debt.

              "Person" means any natural person, corporation, limited liability
company, trust, joint venture, association, company, partnership, Governmental
Authority or other entity.

              "Phase I Equity Financing" means (i) purchases by Permitted
Holders of Equity Interests of the Parent and/or contributions by Permitted
Holders to the equity capital of the Parent for aggregate cash consideration of
$655,000,000, (ii) the use by the Parent of the full amount of such cash
consideration to purchase common Equity Interests or Non-Cash Pay Preferred
Stock of Holdings and/or to make a cash contribution to the common equity of
Holdings and (iii) the use by Holdings of the full amount of such cash received
from the Parent to make a cash contribution to the common equity of the
Borrower, in each case on or prior to the Effective Date.

<PAGE>

                                                                              31

              "Phase II Acquired Business" means all or substantially all of the
assets comprising the telephone and internet directory services business of Dex
in the Phase II Territories, including the rights to use for an agreed period of
time the Qwest name and trademarks in operating such businesses.

              "Phase II Acquisition" means the acquisition pursuant to the Phase
II Acquisition Agreement by the Parent of the Phase II Acquired Business for a
purchase price of $4,300,000,000 in cash, subject to adjustment as set forth in
the Phase II Acquisition Agreement, and the other transactions contemplated by
the Phase II Acquisition Agreement and the documents related thereto.

              "Phase II Acquisition Agreement" means the Purchase Agreement
dated as of August 19, 2002, among Dex, Qwest Services, Qwest and Dex Holdings
LLC.

              "Phase II Borrower" means Dex Media West LLC, a Delaware limited
liability company, which is a subsidiary of Phase II Holdings.

              "Phase II Borrower Permitted Acquisition" means an acquisition by
the Phase II Borrower of a Person or substantially all the assets of a Person
that will become a subsidiary of the Phase II Borrower and a Guarantor of the
Phase II Senior Facilities, which acquisition is permitted by the terms of the
Phase II Senior Facilities.

              "Phase II Closing Date" means the date upon which the Phase II
Acquisition is consummated.

              "Phase II Equity Financing" means (i) purchases of Equity
Interests of the Parent and/or contributions to the equity capital of the Parent
for aggregate cash consideration of $50,000,000, (ii) the use by the Parent of
the full amount of such cash consideration to purchase common Equity Interests
or Non-Cash Pay Preferred Stock of Holdings and/or to make a cash contribution
to the common equity of Holdings and (iii) the use by Holdings of the full
amount of such cash received from the Parent to make a cash contribution to the
common equity of the Borrower, in each case on or prior to the Phase II Closing
Date.

              "Phase II Holdings" means Dex Media West, Inc., a Delaware
corporation and a subsidiary of the Parent.

              "Phase II Payment" means the distribution to the Parent,
simultaneously with (and subject to) the consummation of the Phase II
Acquisition, of up to the cash proceeds of the Phase II Equity Financing and the
proceeds of the Tranche A Term Loans made on the Phase II Closing Date for the
purpose of paying a portion of the purchase price for the Phase II Acquisition.

              "Phase II Senior Facilities" means the senior secured credit
facilities to be made available to the Phase II Borrower in connection with the
Phase II Acquisition.

              "Phase II Territories" means Arizona, Idaho, Montana, Oregon,
Utah, Washington and Wyoming.

<PAGE>

                                                                              32

              "Phase II Ticking Fees" means the commitment and ticking fees
payable in respect of the commitment to provide the Phase II Facilities and the
commitment to provide the Phase II Bridge Facilities (as defined in the Fee
Letter), in each case pursuant to the terms of the Fee Letter.

              "Phase II Tranche A Commitment" means with respect to each Lender,
the commitment, if any, of such Lender to make a Tranche A Term Loan hereunder
on the Phase II Closing Date.

              "Plan" means any employee pension benefit plan (other than a
Multiemployer Plan) subject to the provisions of Title IV of ERISA or Section
412 of the Code or Section 302 of ERISA, and in respect of which the Borrower or
any ERISA Affiliate is (or, if such plan were terminated, would under Section
4069 of ERISA be deemed to be) an "employer" as defined in Section 3(5) of
ERISA.

              "Prepayment Event" means any (a) Asset Disposition, (b) Equity
Issuance, (c) Debt Issuance or (d) Damages Event.

              "Prime Rate" means the rate of interest per annum publicly
announced from time to time by JPMorgan Chase Bank as its prime rate in effect
at its principal office in New York City; each change in the Prime Rate shall be
effective from and including the date such change is publicly announced as being
effective.

              "Pro Forma Compliance" means, with respect to any event, that
Holdings and the Borrower are in pro forma compliance with the Financial
Covenants recomputed as if the event with respect to which Pro Forma Compliance
is being tested had occurred on the first day of each relevant period with
respect to which current compliance with such Financial Covenants would be
determined (for example, in the case of Financial Covenants based on Adjusted
Consolidated EBITDA, as if such event had occurred on the first day of the four
fiscal quarter period ending on the last day of the most recent fiscal quarter
in respect of which financial statements have been delivered pursuant to Section
5.01(a) or (b)).

              "Pro Forma Leverage Ratio" means, on any date, the ratio of (a)
Total Indebtedness as of such date (giving effect to any incurrence or repayment
of Indebtedness on such date, including as a result of any acquisition to be
consummated on such date) to (b) Adjusted Consolidated EBITDA for the period of
four consecutive fiscal quarters of the Borrower most recently ended on or prior
to such date (calculated by giving pro forma effect to any material acquisitions
or dispositions consummated after the commencement of such period or to be
consummated on the calculation date as if such acquisitions or dispositions had
been consummated on the first day of such period).

              "Publishing Agreement" means the Publishing Agreement dated as of
the Effective Date among Dex Holdings LLC, the Borrower, GPP LLC and Qwest Corp.

              "Qualifying Parent Indebtedness" means Indebtedness of the Parent,
other than Parent Non Cash Pay Debt, which (i) does not mature or amortize, and
is not mandatorily redeemable, in whole or part, or required to be repurchased
or reacquired, in

<PAGE>

                                                                              33

whole or part (unless such redemption is required only if and to the extent then
permitted by this Agreement), in each case prior to the date that is six months
after the Tranche B Maturity Date, (ii) is not secured by any assets of the
Parent, Holdings, the Borrower or any Subsidiary, (iii) is not Guaranteed by
Holdings, the Borrower or any Subsidiary, (iv) is not exchangeable or
convertible into Indebtedness of Holdings, the Borrower or any Subsidiary or any
preferred stock or other Equity Interest (other than common equity of the Parent
or Non Cash Pay Preferred Stock), (v) is subordinated to the obligations of the
Parent under the Parent Agreement and under the West Parent Agreement on terms
no less favorable to the Lenders and the lenders under the Phase II Senior
Facilities than the subordination provisions of the Senior Subordinated Notes in
favor of "Senior Indebtedness", as defined therein, (vi) does not contain any
covenants, events of default or other provisions that would prohibit, or be
inconsistent with, the payment and performance by the Parent of its obligations
under the Parent Agreement and the West Parent Agreement, and (vii) is issued
solely for cash consideration and bears interest (which may be payable in cash)
at a fixed rate which represents a market rate of interest for such Qualifying
Parent Indebtedness at the time of its issuance.

              "QPI Issuance Conditions" means, with respect to any issuance of
Qualifying Parent Indebtedness, the following conditions:

              (a) on or prior to the date of such issuance, (i) the Parent shall
       have executed and delivered to the Agent, for the benefit of the Secured
       Parties, the Parent Pledge Agreement, which shall be in full force and
       effect, (ii) all outstanding Equity Interests of Holdings owned by or on
       behalf of the Parent shall have been pledged pursuant to the Parent
       Pledge Agreement and the Agent shall have received all certificates or
       other instruments representing such Equity Interests, together with stock
       powers or other instruments of transfer with respect thereto endorsed in
       blank, and (iii) in the case of the initial issuance of Qualifying Parent
       Indebtedness, the Agent shall have received a favorable written opinion
       (addressed to the Agent and the Lenders and dated the date of such
       issuance) with respect to the authorization, validity and enforceability
       of the Parent Pledge Agreement and the perfection of the Liens created
       thereby, which opinion shall be reasonably satisfactory to the Agent;

              (b) at the time of such issuance, and after giving effect thereto,
       (i) no Default shall have occurred and be continuing, (ii) Holdings and
       the Borrower shall be in Pro Forma Compliance and (iii) if after giving
       effect to such issuance the aggregate outstanding amount of Qualifying
       Parent Indebtedness would be greater than $250,000,000, the Borrower
       Interest Coverage Ratio for the period of four fiscal quarters ended on
       the last day of the most recent fiscal quarter in respect of which
       financial statements have been delivered under Section 5.01(a) or (b)
       shall not be less than 2.00 to 1.00; and

              (c) at the time of such issuance, the Agent shall have received
       (i) copies of all indentures and other instruments evidencing or
       governing such Qualifying Parent Indebtedness, in each case certified by
       an executive officer of the Parent as being true, complete and correct,
       and (ii) a certificate of an executive officer of

<PAGE>

                                                                              34

       the Parent, dated the date of such issuance, confirming satisfaction of
       the applicable conditions set forth in clause (b) above and setting forth
       calculations, in reasonable detail, of Pro Forma Compliance and, if
       applicable, of the Borrower Interest Coverage Ratio referred to above.

              "Qwest" means Qwest Communications International Inc., a Delaware
corporation.

              "Qwest Corp." means Qwest Corporation, a Colorado corporation.

              "Qwest Services" means Qwest Services Corporation, a Colorado
corporation.

              "Refinancing Indebtedness" means Indebtedness issued or incurred
(including by means of the extension or renewal of existing Indebtedness) to
extend, renew or refinance existing Indebtedness ("Refinanced Debt"); provided
that (i) such extending, renewing or refinancing Indebtedness is in an original
aggregate principal amount not greater than the aggregate principal amount of,
and unpaid interest on, the Refinanced Debt plus the amount of any premiums paid
thereon and fees and expenses associated therewith, (ii) such Indebtedness has a
later maturity and a longer weighted average life than the Refinanced Debt,
(iii) such Indebtedness bears a market interest rate (as determined in good
faith by the board of directors of the Borrower) as of the time of its issuance
or incurrence, (iv) if the Refinanced Debt or any Guarantees thereof are
subordinated to the Obligations, such Indebtedness and Guarantees thereof are
subordinated to the Obligations on terms no less favorable in any significant
respect to the holders of the Obligations than the subordination terms of such
Refinanced Debt or Guarantees thereof (and no Loan Party that has not guaranteed
such Refinanced Debt Guarantees such Indebtedness), (v) such Indebtedness
contains covenants and events of default and is benefited by Guarantees (if any)
which, taken as a whole, are determined in good faith by the board of directors
of the Borrower not to be materially less favorable to the Lenders than the
covenants and events of default of or Guarantees (if any) in respect of such
Refinanced Debt, (vi) if such Refinanced Debt or any Guarantees thereof are
secured, such Indebtedness and any Guarantees thereof are either unsecured or
secured only by such assets as secured the Refinanced Debt and Guarantees
thereof, (vii) if such Refinanced Debt and any Guarantees thereof are unsecured,
such Indebtedness and Guarantees thereof are also unsecured, (viii) such
Indebtedness is issued only by the issuer of such Refinanced Indebtedness and
(ix) the proceeds of such Indebtedness are applied promptly (and in any event
within 45 days) after receipt thereof to the repayment of such Refinanced Debt.

              "Register" has the meaning set forth in Section 9.04.

              "Related Parties" means, with respect to any specified Person,
such Person's Affiliates and the directors, officers, employees, agents,
trustees, Controlling Persons and advisors of such Person and of each of such
Person's Affiliates.

<PAGE>

                                                                              35

              "Release" means any actual or threatened release, spill, emission,
leaking, dumping, injection, pouring, deposit, disposal, discharge, dispersal,
leaching or migration into or through the environment or within or upon any
building, structure, facility or fixture.

              "Required Lenders" means, at any time, Lenders having Revolving
Exposures, Term Loans and unused Commitments representing more than 50% of the
sum of the total Revolving Exposures, outstanding Term Loans and unused
Commitments at such time. For purposes of determining the Required Lenders at
any time, the amount of any Tranche B Euro Loan shall be the US Dollar
Equivalent of the principal amount thereof at such time.

              "Required Percentage" has the meaning assigned to such term in
Section 2.11(c).

              "Requirement of Law" means, with respect to any Person, the
charter and by-laws or other organizational or governing documents of such
Person, and any law, rule or regulation (including Environmental Laws and ERISA)
or order, decree or other determination of an arbitrator or a court or other
Governmental Authority applicable to or binding upon such Person or any of its
property or to which such Person or any of its property is subject.

              "Restricted Payment" means any dividend or other distribution
(whether in cash, securities or other property) with respect to any Equity
Interests in Holdings, the Borrower or any Subsidiary, or any payment (whether
in cash, securities or other property), including any sinking fund or similar
deposit, on account of the purchase, redemption, retirement, acquisition,
cancelation, termination or amendment of any Equity Interests in the Parent,
Holdings, the Borrower or any Subsidiary or of any option, warrant or other
right to acquire any such Equity Interests in the Parent, Holdings, the Borrower
or any Subsidiary.

              "Revolving Availability Period" means the period from but
excluding the Effective Date to but excluding the earlier of the Revolving
Maturity Date and the date of termination of the Revolving Commitments.

              "Revolving Commitment" means, with respect to each Lender, the
commitment, if any, of such Lender to make Revolving Loans and to acquire
participations in Letters of Credit and Swingline Loans hereunder, expressed as
an amount representing the maximum aggregate amount of such Lender's Revolving
Exposure hereunder, as such commitment may be (a) reduced from time to time
pursuant to Section 2.08 and (b) reduced or increased from time to time pursuant
to assignments by or to such Lender pursuant to Section 9.04. The initial amount
of each Lender's Revolving Commitment is set forth on Schedule 2.01, or in the
Assignment and Assumption pursuant to which such Lender shall have assumed its
Revolving Commitment, as applicable. The initial aggregate amount of the
Lenders' Revolving Commitments is $100,000,000.

<PAGE>

                                                                              36

              "Revolving Exposure" means, with respect to any Lender at any
time, the sum of the outstanding principal amount of such Lender's Revolving
Loans and its LC Exposure and Swingline Exposure at such time.

              "Revolving Lender" means a Lender with a Revolving Commitment or,
if the Revolving Commitments have terminated or expired, a Lender with Revolving
Exposure.

              "Revolving Loan" means a Loan made pursuant to clause (c) of
Section 2.01.

              "Revolving Maturity Date" means November 8, 2008, or, if such day
is not a Business Day, the next preceding Business Day.

              "S&P" means Standard & Poor's Ratings Group, Inc.

              "Second Amendment" means the Second Amendment and Restatement,
dated as of October 31, 2003, to this Agreement.

              "Second Amendment Effective Date" means the date on which the
Second Amendment became effective in accordance with the terms thereof.

              "Secured Parties" has the meaning assigned to such term in the
Collateral Agreement.

              "Security Documents" means the Collateral Agreement, the Parent
Pledge Agreement, the Mortgages and each other security agreement or other
instrument or document executed and delivered pursuant to Section 5.12 or 5.13
or pursuant to the Collateral Agreement to secure any of the Obligations.

              "Security Interests" has the meaning assigned to such term in the
Collateral Agreement.

              "Sellers" means Qwest, Qwest Services, Qwest Corp. and Dex.

              "Senior Indebtedness" means at any time, Total Indebtedness at
such time, except (to the extent counted as Total Indebtedness) the Senior
Subordinated Debt, Permitted Subordinated Debt, Permitted Holdings Debt and any
other Indebtedness of Holdings not Guaranteed by the Borrower or any Subsidiary.

              "Senior Leverage Ratio" means, on any date, the ratio of (a)
Senior Indebtedness as of such date to (b) Adjusted Consolidated EBITDA for the
period of four consecutive fiscal quarters of the Borrower most recently ended
on or prior to such date.

              "Senior Secured Indebtedness" means at any time, the principal
amount of all the Obligations and all other Senior Indebtedness, other than
unsecured Senior Indebtedness, in each case included in Total Indebtedness at
such time.

<PAGE>

                                                                              37

              "Senior Secured Leverage Ratio" means, on any date, the ratio of
(a) Senior Secured Indebtedness as of such date to (b) Adjusted Consolidated
EBITDA for the period of four consecutive fiscal quarters of the Borrower most
recently ended on or prior to such date.

              "Senior Subordinated Debt" means the Indebtedness represented by
the Senior Subordinated Notes (including the Note Guarantees, Exchange Notes
(each as defined in the Senior Subordinated Debt Documents), guarantees of
Exchange Notes and any replacement Exchange Notes).

              "Senior Subordinated Debt Documents" means the indenture under
which the Senior Subordinated Debt was issued and all other instruments,
agreements and other documents evidencing or governing the Senior Subordinated
Debt or providing for any Guarantee or other right in respect thereof.

              "Senior Subordinated Notes" means the Borrower's 12-1/8% Senior
Subordinated Notes due 2012 in an initial aggregate principal amount of
$525,000,000.

              "Senior Unsecured Debt" means the Indebtedness represented by the
Senior Unsecured Notes (including the Note Guarantees, Exchange Notes (each as
defined in the Senior Unsecured Debt Documents), guarantees of Exchange Notes
and any replacement Exchange Notes).

              "Senior Unsecured Debt Documents" means the indenture under which
the Senior Unsecured Debt was issued and all other instruments, agreements and
other documents evidencing or governing the Senior Unsecured Debt or providing
for any Guarantee or other right in respect thereof.

              "Senior Unsecured Notes" means the Borrower's 9-7/8% Senior Notes
due 2009 in an initial aggregate principal amount of $450,000,000.

              "Shared Services" means the centralized services utilizing the
Shared Services Assets and Operations which are provided by the Parent or any of
its subsidiaries to Permitted Businesses conducted by the Borrower and its
Subsidiaries, the Phase II Borrower and its subsidiaries (including any
"unrestricted subsidiaries" permitted by the Phase II Senior Facilities) and/or
Unrestricted Subsidiaries in accordance with the provisions of Section 6.21(c).

              "Shared Services Assets and Operations" means (a) the information
technology assets and related operations and (b) the general administrative and
corporate level services and related assets, in each case that are owned and
operated by the Parent or any of its subsidiaries and used to provide
centralized services with respect to Permitted Businesses conducted by (i) the
Borrower and its subsidiaries, (ii) if the Phase II Closing Date occurs, the
Phase II Borrower and its subsidiaries (including any unrestricted subsidiaries
permitted by the Phase II Senior Facilities) and (iii) any Unrestricted
Subsidiaries permitted hereunder.

<PAGE>

                                                                              38

              "Shared Services Payments" means payments by the Borrower and its
Subsidiaries in cash to the Parent in respect of the provision by the Parent or
any of its subsidiaries (other than Holdings or any subsidiary of Holdings) to
the Borrower and its subsidiaries of Shared Services; provided, however, that
all such payments shall be made solely to reimburse the Parent for those actual
cash costs (including accrued costs payable by the Parent or any of its
subsidiaries (other than Holdings or any subsidiary of Holdings) in cash within
the 30-day period after receipt of a Shared Services Payment) associated with
the Shared Services Assets and Operations that are directly attributable or
otherwise allocable to the provision of such services to the Borrower and its
Subsidiaries (it being understood that to the extent that any of the costs of
such services cannot be clearly allocated as between the Borrower and its
Subsidiaries, on the one hand, and the Phase II Borrower and its subsidiaries or
Unrestricted Subsidiaries, on the other hand, such costs shall be allocated on a
fair and reasonable basis).

              "Sponsors" means Carlyle Partners III, L.P. and Welsh, Carson,
Anderson & Stowe IX, L.P.

              "Statutory Reserve Rate" means a fraction (expressed as a
decimal), the numerator of which is the number one and the denominator of which
is the number one minus the aggregate of the maximum reserve percentages
(including any marginal, special, emergency or supplemental reserves) expressed
as a decimal established by the Board to which the Administrative Agent is
subject with respect to eurocurrency funding (currently referred to as
"Eurocurrency Liabilities" in Regulation D of the Board). Such reserve
percentages shall include those imposed pursuant to such Regulation D.
Eurocurrency Loans shall be deemed to constitute eurocurrency funding and to be
subject to such reserve requirements without benefit of or credit for proration,
exemptions or offsets that may be available from time to time to any Lender
under such Regulation D or any comparable regulation. The Statutory Reserve Rate
shall be adjusted automatically on and as of the effective date of any change in
any reserve percentage.

              "subsidiary" means, with respect to any Person (the "parent") at
any date, any corporation, limited liability company, partnership, association
or other entity the accounts of which would be consolidated with those of the
parent in the parent's consolidated financial statements if such financial
statements were prepared in accordance with GAAP as of such date, as well as any
other corporation, limited liability company, partnership, association or other
entity of which securities or other ownership interests representing more than
50% of the equity or more than 50% of the ordinary voting power or, in the case
of a partnership, more than 50% of the general partnership interests are, as of
such date, owned, Controlled or held by the parent or one or more subsidiaries
of the parent or by the parent and one or more subsidiaries of the parent.

              "Subsidiary" means (a) any subsidiary of Holdings on the Effective
Date, including the Borrower, and (b) each subsidiary of Holdings organized or
acquired after the Effective Date that has not been designated as an
Unrestricted Subsidiary in accordance with the provisions of Section 6.22. For
purposes of the representations and warranties made herein on (and the
conditions to borrowing on) the Effective Date, the Acquisition and the Merger
shall be assumed to have already been consummated.

<PAGE>

                                                                              39

              "Subsidiary Loan Party" means any Subsidiary other than the
Borrower that is not a Foreign Subsidiary.

              "Swap Agreement" means any agreement with respect to any swap,
forward, future or derivative transaction or option or similar agreement
involving, or settled by reference to, one or more rates, currencies,
commodities, equity or debt instruments or securities, or economic, financial or
pricing indices or measures of economic, financial or pricing risk or value or
any similar transaction or any combination of these transactions; provided that
no phantom stock or similar plan providing for payments only on account of
services provided by current or former directors, officers, employees or
consultants of the Borrower or the Subsidiaries shall be a Swap Agreement.

              "Swingline Exposure" means, at any time, the aggregate principal
amount of all Swingline Loans outstanding at such time. The Swingline Exposure
of any Lender at any time shall be its Applicable Percentage of the total
Swingline Exposure at such time.

              "Swingline Lender" means JPMorgan Chase Bank, in its capacity as
lender of Swingline Loans hereunder.

              "Swingline Loan" means a Loan made pursuant to Section 2.04.

              "Tax Payments" means payments in cash in respect of Federal, state
and local (i) income, franchise and other similar taxes and assessments imposed
on (or measured by) net income which are paid or payable by or on behalf of the
Borrower and its Subsidiaries or which are directly attributable to (or arising
as a result of) the operations of the Borrower and its Subsidiaries and (ii)
taxes which are not determined by reference to income, but which are imposed on
a direct or indirect owner of the Borrower as a result of such owner's ownership
of the equity of the Borrower (such taxes in clauses (i) and (ii), "Applicable
Taxes").

              "Taxes" means any and all present or future taxes, levies,
imposts, duties, deductions, charges or withholdings imposed by any Governmental
Authority.

              "Term Loans" means Tranche A Term Loans and Tranche B Term Loans.

              "Territories" means the states of Colorado, Iowa, Minnesota,
Nebraska, New Mexico, North Dakota and South Dakota and the metropolitan
statistical area of El Paso, Texas.

              "Total Indebtedness" means, as of any date, the aggregate
principal amount of Indebtedness of Holdings, the Borrower and the Subsidiaries
outstanding as of such date, in the amount that would be reflected on a balance
sheet prepared as of such date on a consolidated basis in accordance with GAAP.

              "Trademark License Agreement" means the Trademark License
Agreement dated as of the Effective Date, among Qwest, Dex Holdings LLC, the
Borrower and GPP LLC.
<PAGE>

                                                                              40

                  "Tranche A Commitment" means, with respect to each Lender, the
commitment, if any, of such Lender to make a Tranche A Term Loan hereunder on
the Effective Date or the Phase II Closing Date, as the case may be, expressed
as an amount representing the maximum principal amount of the Tranche A Term
Loan to be made by such Lender hereunder, as such commitment may be (a) reduced
from time to time pursuant to Section 2.08 and (b) reduced or increased from
time to time pursuant to assignments by or to such Lender pursuant to Section
9.04. The initial amount of each Lender's Tranche A Commitment is set forth on
Schedule 2.01, or in the Assignment and Assumption pursuant to which such Lender
shall have assumed its Tranche A Commitment, as applicable. The initial amount
of the Lenders' Tranche A Commitments is $690,000,000.

                  "Tranche A Lender" means a Lender with a Tranche A Commitment
or an outstanding Tranche A Term Loan.

                  "Tranche A Maturity Date" means November 8, 2008, or, if such
day is not a Business Day, the next preceding Business Day.

                  "Tranche A Term Loan" means a Loan made pursuant to clause (a)
of Section 2.01.

                  "Tranche B Commitment" means, with respect to each Lender, the
commitment, if any, of such Lender to make a Tranche B Term Loan hereunder on
the Effective Date or, in the case of a New Tranche B Lender, on the Tranche B
Refinancing Date, expressed as an amount representing the maximum principal
amount of the Tranche B Term Loan to be made by such Lender hereunder, as such
commitment may be (a) reduced from time to time pursuant to Section 2.08 and (b)
reduced or increased from time to time pursuant to assignments by or to such
Lender pursuant to Section 9.04. The initial amount of each Lender's Tranche B
Commitment is set forth on Schedule 2.01, or, in the case of a New Tranche B
Lender, established pursuant to the Second Amendment, or in the Assignment and
Assumption pursuant to which such Lender shall have assumed its Tranche B
Commitment, as applicable. The aggregate amount of the Lenders' Tranche B
Commitments on the Tranche B Refinancing Date shall be not greater than
$630,000,000.

                  "Tranche B Lender" means a Lender with a Tranche B Commitment
or an outstanding Tranche B Term Loan.

                  "Tranche B Maturity Date" means May 8, 2009, or, if such day
is not a Business Day, the next preceding Business Day.

                  "Tranche B Refinancing Date" means the date on which Tranche B
Term Loans are made pursuant to Section 4 of the Second Amendment.

                  "Tranche B Term Loan" means a Loan made pursuant to Section 3
of the Second Amendment.

                  "Transactions" means the Acquisition and the Financing
Transactions.

<PAGE>

                                                                              41

                  "Type", when used in reference to any Loan or Borrowing,
refers to whether the rate of interest on such Loan, or on the Loans comprising
such Borrowing, is determined by reference to the Adjusted LIBO Rate or the
Alternate Base Rate.

                  "Unrestricted Subsidiary" means any subsidiary of Holdings
that has been designated as an Unrestricted Subsidiary by Holdings pursuant to
and in compliance with Section 6.22. No Unrestricted Subsidiary may own any
Equity Interests of the Borrower, a Subsidiary or Phase II Holdings or any of
its subsidiaries (other than an "unrestricted subsidiary" of Phase II Holdings
pursuant to the credit agreement relating to the Phase II Senior Facilities).

                  "US Dollar Equivalent" means on any date of determination, (a)
with respect to any amount in dollars, such amount, and (b) with respect to any
amount in Euro, the equivalent in dollars of such amount, determined by the
Administrative Agent using the Exchange Rate with respect to Euro as of such
date.

                  "West Entities" means Phase II Holdings, the Phase II Borrower
and their subsidiaries.

                  "West Parent Agreement" means the Agreement dated as of
September 9, 2003, between the Parent and JPMorgan Chase Bank, in its capacity
as administrative agent under the Phase II Senior Facilities.

                  "Withdrawal Liability" means liability to a Multiemployer Plan
as a result of a complete or partial withdrawal from such Multiemployer Plan, as
such terms are defined in Part I of Subtitle E of Title IV of ERISA.

                  SECTION 1.02. Classification of Loans and Borrowings. For
purposes of this Agreement, Loans may be classified and referred to by Class
(e.g., a "Revolving Loan") or by Type (e.g., a "Eurocurrency Loan") or by Class
and Type (e.g., a "Eurocurrency Revolving Loan"). Borrowings also may be
classified and referred to by Class (e.g., a "Revolving Borrowing") or by Type
(e.g., a "Eurocurrency Borrowing") or by Class and Type (e.g., a "Eurocurrency
Revolving Borrowing").

                  SECTION 1.03. Terms Generally. The definitions of terms herein
shall apply equally to the singular and plural forms of the terms defined.
Whenever the context may require, any pronoun shall include the corresponding
masculine, feminine and neuter forms. The words "include", "includes" and
"including" shall be deemed to be followed by the phrase "without limitation".
The word "will" shall be construed to have the same meaning and effect as the
word "shall". Unless the context requires otherwise (a) any definition of or
reference to any agreement, instrument or other document herein shall be
construed as referring to such agreement, instrument or other document as from
time to time amended, supplemented or otherwise modified (subject to any
restrictions on such amendments, supplements or modifications set forth herein),
(b) any reference herein to any Person shall be construed to include such
Person's successors and assigns, (c) the words "herein", "hereof" and
"hereunder", and words of similar import, shall be construed to refer to this
Agreement in its entirety and not to any

<PAGE>

                                                                              42

particular provision hereof, (d) all references herein to Articles, Sections,
Exhibits and Schedules shall be construed to refer to Articles and Sections of,
and Exhibits and Schedules to, this Agreement and (e) the words "asset" and
"property" shall be construed to have the same meaning and effect and to refer
to any and all tangible and intangible assets and properties, including cash,
securities, accounts and contract rights.

                  SECTION 1.04. Accounting Terms; GAAP. Except as otherwise
expressly provided herein, all terms of an accounting or financial nature shall
be construed in accordance with GAAP, as in effect from time to time; provided
that, if the Borrower notifies the Administrative Agent that the Borrower
requests an amendment to any provision hereof to eliminate the effect of any
change occurring after the date hereof in GAAP or in the application thereof on
the operation of such provision (or if the Administrative Agent notifies the
Borrower that the Required Lenders request an amendment to any provision hereof
for such purpose), regardless of whether any such notice is given before or
after such change in GAAP or in the application thereof, then such provision
shall be interpreted on the basis of GAAP as in effect and applied immediately
before such change shall have become effective until such notice shall have been
withdrawn or such provision amended in accordance herewith. Any reference made
in this Agreement or any other Loan Document to any consolidated financial
statement or statements of Holdings, the Borrower and the Subsidiaries means
such financial statement or statements prepared on a combined basis for
Holdings, the Borrower and the Subsidiaries pursuant to GAAP and accounting for
any Unrestricted Subsidiary on an unconsolidated basis as investments, not
utilizing the equity method.

                  SECTION 1.05. Provisions Applicable to Tranche B Euro Loans.
Schedule 1.05 sets forth additional terms of this Agreement applicable to
Tranche B Euro Loans, which terms are hereby incorporated into this Agreement in
their entirety. Each provision of this Agreement is subject to the provisions
set forth in Schedule 1.05 to the extent any such provision relates to Tranche B
Euro Loans, the London Agent or the Lenders providing the Tranche B Euro Loans.

                                   ARTICLE II

                                   The Credits

                  SECTION 2.01. Commitments. Subject to the terms and conditions
set forth herein, each Lender agrees (a) to make Tranche A Term Loans to the
Borrower in a principal amount not exceeding its Tranche A Commitment (i) on the
Effective Date, provided that the aggregate principal amount of all Tranche A
Term Loans made on the Effective Date shall not exceed $530,000,000 and (ii) on
the Phase II Closing Date, provided that the aggregate principal amount of all
Tranche A Term Loans made on the Phase II Closing Date shall not exceed
$160,000,000, (b) to make a Tranche B Term Loan to the Borrower on the Effective
Date or, in the case of New Tranche B Lenders, on the Tranche B Refinancing
Date, in a principal amount not exceeding its Tranche B Commitment and (c) to
make Revolving Loans to the Borrower from time to time during the Revolving
Availability Period in an aggregate principal amount that will not (after giving
effect to any concurrent use of the proceeds thereof to repay Swingline Loans or

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                                                                              43

LC Disbursements) result in such Lender's Revolving Exposure exceeding such
Lender's Revolving Commitment; provided, however, that Revolving Loans will be
available on the Effective Date in an amount not to exceed $50,000,000. Within
the foregoing limits and subject to the terms and conditions set forth herein,
the Borrower may borrow, prepay and reborrow Revolving Loans. Amounts repaid in
respect of Term Loans may not be reborrowed.

                  SECTION 2.02. Loans and Borrowings. (a) Each Loan (other than
a Swingline Loan) shall be made as part of a Borrowing consisting of Loans of
the same Class and Type made by the Lenders ratably in accordance with their
respective Commitments of the applicable Class. The failure of any Lender to
make any Loan required to be made by it shall not relieve any other Lender of
its obligations hereunder; provided that the Commitments of the Lenders are
several and no Lender shall be responsible for any other Lender's failure to
make Loans as required.

                  (b) Subject to Section 2.14, each Revolving Borrowing and Term
Borrowing shall be comprised entirely of ABR Loans or Eurocurrency Loans as the
Borrower may request in accordance herewith. Each Swingline Loan shall be an ABR
Loan.

                  (c) At the commencement of each Interest Period for any
Eurocurrency Borrowing, such Borrowing shall be in an aggregate amount that is
an integral multiple of $1,000,000 and not less than $5,000,000. At the time
that each ABR Revolving Borrowing is made, such Borrowing shall be in an
aggregate amount that is an integral multiple of $1,000,000 and not less than
$5,000,000; provided that an ABR Revolving Borrowing may be in an aggregate
amount that is equal to the entire unused balance of the total Revolving
Commitments or that is required to finance the reimbursement of an LC
Disbursement as contemplated by Section 2.05(e). Each Swingline Loan shall be in
an amount that is an integral multiple of $1,000,000. Borrowings of more than
one Type and Class may be outstanding at the same time; provided that there
shall not at any time be more than a total of 15 Eurocurrency Borrowings
outstanding.

                  (d) Notwithstanding any other provision of this Agreement, the
Borrower shall not be entitled to request, or to elect to convert or continue,
any Borrowing if the Interest Period requested with respect thereto would end
after the Revolving Maturity Date, Tranche A Maturity Date or Tranche B Maturity
Date, as applicable.

                  SECTION 2.03. Requests for Borrowings. To request funding of a
Revolving Borrowing or Term Borrowing, the Borrower shall notify the
Administrative Agent of such request by telephone (a) in the case of a
Eurocurrency Borrowing, not later than 2:00 p.m., New York City time, three
Business Days before the date of the proposed Borrowing or (b) in the case of an
ABR Borrowing, not later than 2:00 p.m., New York City time, one Business Day
before the date of the proposed Borrowing; provided that any such notice of an
ABR Revolving Borrowing to finance the reimbursement of an LC Disbursement as
contemplated by Section 2.05(e) may be given not later than 10:00 a.m., New York
City time, on the date of the proposed Borrowing. Each such telephonic Borrowing
Request shall be irrevocable and shall be confirmed promptly by hand

<PAGE>

                                                                              44

delivery or telecopy to the Administrative Agent of a written Borrowing Request
in a form approved by the Administrative Agent and signed by the Borrower. Each
such telephonic and written Borrowing Request shall specify the following
information in compliance with Section 2.02:

                  (i) whether the requested Borrowing is to be a Revolving
         Borrowing, Tranche A Term Borrowing or Tranche B Term Borrowing;

                  (ii) the aggregate amount of such Borrowing;

                  (iii) the date of such Borrowing, which shall be a Business
         Day;

                  (iv) subject to the proviso to the last sentence of Section
         2.02(c), whether such Borrowing is to be an ABR Borrowing or a
         Eurocurrency Borrowing;

                  (v) in the case of a Eurocurrency Borrowing, the initial
         Interest Period to be applicable thereto, which shall be a period
         contemplated by the definition of the term "Interest Period"; and

                  (vi) the location and number of the Borrower's account to
         which funds are to be disbursed, which shall comply with the
         requirements of Section 2.06.

If no election as to the Type of Borrowing is specified, then the requested
Borrowing shall be an ABR Borrowing. If no Interest Period is specified with
respect to any requested Eurocurrency Revolving Borrowing, then the Borrower
shall be deemed to have selected an Interest Period of one month's duration.
Promptly following receipt of a Borrowing Request in accordance with this
Section, the Administrative Agent shall advise each Lender of the details
thereof and of the amount of such Lender's Loan to be made as part of the
requested Borrowing.

                  SECTION 2.04. Swingline Loans. (a) Subject to the terms and
conditions set forth herein, the Swingline Lender agrees to make Swingline Loans
to the Borrower from time to time during the Revolving Availability Period, in
an aggregate principal amount at any time outstanding that will not result in
(i) the aggregate principal amount of outstanding Swingline Loans exceeding
$5,000,000 or (ii) the sum of the total Revolving Exposures exceeding the total
Revolving Commitments; provided that the Swingline Lender shall not be required
to make a Swingline Loan to refinance an outstanding Swingline Loan. Within the
foregoing limits and subject to the terms and conditions set forth herein, the
Borrower may borrow, prepay and reborrow Swingline Loans.

                  (b) To request a Swingline Loan, the Borrower shall notify the
Administrative Agent of such request by telephone (confirmed by telecopy), not
later than 2:00 p.m., New York City time, on the day of a proposed Swingline
Loan. Each such notice shall be irrevocable and shall specify the requested date
(which shall be a Business Day) and amount of the requested Swingline Loan. The
Administrative Agent will promptly advise the Swingline Lender of any such
notice received from the Borrower. The Swingline Lender shall make each
Swingline Loan available to the

<PAGE>
                                       45

Borrower by means of a credit to the general deposit account of the Borrower
with the Swingline Lender (or, in the case of a Swingline Loan made to finance
the reimbursement of an LC Disbursement as provided in Section 2.05(e), by
remittance to the Issuing Bank) by 3:00 p.m., New York City time, on the
requested date of such Swingline Loan.

                  (c) The Swingline Lender may by written notice given to the
Administrative Agent not later than 12:00 noon, New York City time, on any
Business Day require the Revolving Lenders to acquire participations on such
Business Day in all or a portion of the Swingline Loans outstanding. Such notice
shall specify the aggregate amount of Swingline Loans in which Revolving Lenders
will participate. Promptly upon receipt of such notice, the Administrative Agent
will give notice thereof to each Revolving Lender, specifying in such notice
such Lender's Applicable Percentage of such Swingline Loan or Loans. Each
Revolving Lender hereby absolutely and unconditionally agrees, upon receipt of
notice as provided above, to pay to the Administrative Agent, for the account of
the Swingline Lender, such Lender's Applicable Percentage of such Swingline Loan
or Loans. Each Revolving Lender acknowledges and agrees that its obligation to
acquire participations in Swingline Loans pursuant to this paragraph is absolute
and unconditional and shall not be affected by any circumstance whatsoever,
including the occurrence and continuance of a Default or reduction or
termination of the Commitments, and that each such payment shall be made without
any offset, abatement, withholding or reduction whatsoever; provided that no
Lender shall be required to acquire a participation in any Swingline Loan to the
extent that doing so would cause the Revolving Exposure of such Lender to exceed
such Lender's Revolving Commitment. Each Revolving Lender shall comply with its
obligation under this paragraph by wire transfer of immediately available funds,
in the same manner as provided in Section 2.06 with respect to Loans made by
such Lender (and Section 2.06 shall apply, mutatis mutandis, to the payment
obligations of the Revolving Lenders), and the Administrative Agent shall
promptly pay to the Swingline Lender the amounts so received by it from the
Revolving Lenders. The Administrative Agent shall notify the Borrower of any
participations in any Swingline Loan acquired pursuant to this paragraph, and
thereafter payments in respect of such Swingline Loan shall be made to the
Administrative Agent and not to the Swingline Lender. Any amounts received by
the Swingline Lender from the Borrower (or other party on behalf of the
Borrower) in respect of a Swingline Loan after receipt by the Swingline Lender
of the proceeds of a sale of participations therein shall be promptly remitted
to the Administrative Agent; any such amounts received by the Administrative
Agent shall be promptly remitted by the Administrative Agent to the Revolving
Lenders that shall have made their payments pursuant to this paragraph and to
the Swingline Lender, as their interests may appear; provided that any such
payment so remitted shall be repaid to the Swingline Lender or to the
Administrative Agent, as applicable, if and to the extent such payment is
required to be refunded to the Borrower for any reason. The purchase of
participations in a Swingline Loan pursuant to this paragraph shall not relieve
the Borrower of any default in the payment thereof.

                  SECTION 2.05. Letters of Credit. (a) General. Subject to the
terms and conditions set forth herein, the Borrower may request the issuance of
Letters of Credit for

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                                                                              46

its own account or the account of any Subsidiary, in a form reasonably
acceptable to the Administrative Agent and the Issuing Bank on the Effective
Date and, at any time and from time to time during the Revolving Availability
Period. In the event of any inconsistency between the terms and conditions of
this Agreement and the terms and conditions of any form of letter of credit
application or other agreement submitted by the Borrower to, or entered into by
the Borrower with, the Issuing Bank relating to any Letter of Credit, the terms
and conditions of this Agreement shall control.

                  (b) Notice of Issuance, Amendment, Renewal, Extension; Certain
Conditions. To request the issuance of a Letter of Credit (or the amendment,
renewal or extension of an outstanding Letter of Credit), the Borrower shall
hand deliver or telecopy (or transmit by electronic communication, if
arrangements for doing so have been approved by the Issuing Bank) to the Issuing
Bank and the Administrative Agent (reasonably in advance of the requested date
of issuance, amendment, renewal or extension) a notice requesting the issuance
of a Letter of Credit, or identifying the Letter of Credit to be amended,
renewed or extended, and specifying the date of issuance, amendment, renewal or
extension (which shall be a Business Day), the date on which such Letter of
Credit is to expire (which shall comply with paragraph (c) of this Section), the
amount of such Letter of Credit, the name and address of the beneficiary thereof
and such other information as shall be necessary to prepare, amend, renew or
extend such Letter of Credit. If requested by the Issuing Bank, the Borrower
also shall submit a letter of credit application on the Issuing Bank's standard
form in connection with any request for a Letter of Credit. A Letter of Credit
shall be issued, amended, renewed or extended only if (and upon issuance,
amendment, renewal or extension of each Letter of Credit the Borrower shall be
deemed to represent and warrant that), after giving effect to such issuance,
amendment, renewal or extension (i) the LC Exposure shall not exceed $15,000,000
and (ii) the total Revolving Exposures shall not exceed the total Revolving
Commitments.

                  (c) Expiration Date. Each Letter of Credit shall expire at or
prior to the close of business on the earlier of (i) the date one year after the
date of the issuance of such Letter of Credit (or, in the case of any renewal or
extension thereof, one year after such renewal or extension) and (ii) the date
that is five Business Days prior to the Revolving Maturity Date.

                  (d) Participations. By the issuance of a Letter of Credit (or
an amendment to a Letter of Credit increasing the amount thereof) and without
any further action on the part of the Issuing Bank or the Lenders, the Issuing
Bank hereby grants to each Revolving Lender, and each Revolving Lender hereby
acquires from the Issuing Bank, a participation in such Letter of Credit equal
to such Lender's Applicable Percentage of the aggregate amount available to be
drawn under such Letter of Credit. In consideration and in furtherance of the
foregoing, each Revolving Lender hereby absolutely and unconditionally agrees to
pay to the Administrative Agent, for the account of the Issuing Bank, such
Lender's Applicable Percentage of each LC Disbursement made by the Issuing Bank
and not reimbursed by the Borrower on the date due as provided in paragraph (e)
of this Section, or of any reimbursement payment required to be refunded to the
Borrower for any reason. Each Revolving Lender acknowledges and agrees that its

<PAGE>

                                                                              47

obligation to acquire participations pursuant to this paragraph in respect of
Letters of Credit is absolute and unconditional and shall not be affected by any
circumstance whatsoever, including any amendment, renewal or extension of any
Letter of Credit or the occurrence and continuance of a Default or reduction or
termination of the Commitments, and that each such payment shall be made without
any offset, abatement, withholding or reduction whatsoever; provided that no
Lender shall be required to acquire a participation in any Letter of Credit to
the extent that doing so would cause the Revolving Exposure of such Lender to
exceed such Lender's Revolving Commitment.

                  (e) Reimbursement. If the Issuing Bank shall make any LC
Disbursement in respect of a Letter of Credit, the Borrower shall reimburse such
LC Disbursement by paying to the Administrative Agent an amount equal to such LC
Disbursement not later than 12:00 noon, New York City time, on the date that
such LC Disbursement is made, if the Borrower shall have received notice of such
LC Disbursement prior to 10:00 a.m., New York City time, on such date, or, if
such notice has not been received by the Borrower prior to such time on such
date, then not later than 12:00 noon, New York City time, on (i) the Business
Day that the Borrower receives such notice, if such notice is received prior to
10:00 a.m., New York City time, on the day of receipt, or (ii) the Business Day
immediately following the day that the Borrower receives such notice, if such
notice is not received prior to such time on the day of receipt; provided that
(whether or not the conditions in Section 4.02 are satisfied or a Default
exists) each of the Administrative Agent and the Borrower shall have the
absolute and unconditional right to require that such payment be financed with
an ABR Revolving Borrowing or Swingline Loan in an equivalent amount and, to the
extent so financed, the Borrower's obligation to make such payment shall be
discharged and replaced by the resulting ABR Revolving Borrowing or Swingline
Loan. If the Borrower fails to make such payment when due, the Administrative
Agent shall notify each Revolving Lender of the applicable LC Disbursement, the
payment then due from the Borrower in respect thereof and such Lender's
Applicable Percentage thereof. Promptly following receipt of such notice, each
Revolving Lender shall pay to the Administrative Agent its Applicable Percentage
of the payment then due from the Borrower, in the same manner as provided in
Section 2.06 with respect to Loans made by such Lender (and Section 2.06 shall
apply, mutatis mutandis, to the payment obligations of the Revolving Lenders),
and the Administrative Agent shall promptly pay to the Issuing Bank the amounts
so received by it from the Revolving Lenders. Promptly following receipt by the
Administrative Agent of any payment from the Borrower pursuant to this
paragraph, the Administrative Agent shall distribute such payment to the Issuing
Bank or, to the extent that Revolving Lenders have made payments pursuant to
this paragraph to reimburse the Issuing Bank, then to such Lenders and the
Issuing Bank as their interests may appear. Any payment made by a Revolving
Lender pursuant to this paragraph to reimburse the Issuing Bank for any LC
Disbursement (other than the funding of ABR Revolving Loans or a Swingline Loan
as contemplated above) shall not constitute a Loan and shall not relieve the
Borrower of its obligation to reimburse such LC Disbursement.

                  (f) Obligations Absolute. The Borrower's obligation to
reimburse LC Disbursements as provided in paragraph (e) of this Section shall be
absolute, unconditional and irrevocable, and shall be performed strictly in
accordance with the

<PAGE>

                                                                              48

terms of this Agreement under any and all circumstances whatsoever and
irrespective of (i) any lack of validity or enforceability of any Letter of
Credit or this Agreement, or any term or provision therein, (ii) any draft or
other document presented under a Letter of Credit proving to be forged,
fraudulent or invalid in any respect or any statement therein being untrue or
inaccurate in any respect, (iii) payment by the Issuing Bank under a Letter of
Credit against presentation of a draft or other document that does not comply
strictly with the terms of such Letter of Credit, or (iv) any other event or
circumstance whatsoever, whether or not similar to any of the foregoing, that
might, but for the provisions of this Section, constitute a legal or equitable
discharge of, or provide a right of setoff against, the Borrower's obligations
hereunder. None of the Administrative Agent, the Lenders, the Issuing Bank or
any of their Related Parties shall have any liability or responsibility by
reason of or in connection with the issuance or transfer of any Letter of Credit
or any payment or failure to make any payment thereunder (irrespective of any of
the circumstances referred to in the preceding sentence), or any error,
omission, interruption, loss or delay in transmission or delivery of any draft,
notice or other communication under or relating to any Letter of Credit
(including any document required to make a drawing thereunder), any error in
interpretation of technical terms or any consequence arising from causes beyond
the control of the Issuing Bank; provided that the provisions of this Section
2.05(f) shall not be construed to excuse the Issuing Bank from liability to the
Borrower to the extent of any direct damages (as opposed to consequential
damages, claims in respect of which are hereby waived by the Borrower to the
extent permitted by applicable law) suffered by the Borrower that are caused by
the Issuing Bank's failure to exercise care when determining whether drafts and
other documents presented under a Letter of Credit comply with the terms
thereof. The parties hereto expressly agree that, in the absence of gross
negligence or wilful misconduct on the part of the Issuing Bank (as finally
determined by a court of competent jurisdiction), the Issuing Bank shall be
deemed to have exercised care in each such determination. In furtherance of the
foregoing and without limiting the generality thereof, the parties agree that,
with respect to documents presented which appear on their face to be in
substantial compliance with the terms of a Letter of Credit, the Issuing Bank
may, in its sole discretion, either accept and make payment upon such documents
without responsibility for further investigation, regardless of any notice or
information to the contrary, or refuse to accept and make payment upon such
documents if such documents are not in strict compliance with the terms of such
Letter of Credit.

                  (g) Disbursement Procedures. The Issuing Bank shall, promptly
following its receipt thereof, examine all documents purporting to represent a
demand for payment under a Letter of Credit. The Issuing Bank shall promptly
notify the Administrative Agent and the Borrower by telephone (confirmed by
telecopy) of such demand for payment and whether the Issuing Bank has made or
will make an LC Disbursement thereunder; provided that any failure to give or
delay in giving such notice shall not relieve the Borrower of its obligation to
reimburse the Issuing Bank and the Revolving Lenders with respect to any such LC
Disbursement.

                  (h) Interim Interest. If the Issuing Bank shall make any LC
Disbursement, then, unless the Borrower shall reimburse such LC Disbursement in
full on the date such LC Disbursement is made, the unpaid amount thereof shall
bear interest,

<PAGE>

                                                                              49

for each day from and including the date such LC Disbursement is made to but
excluding the date that the Borrower reimburses such LC Disbursement, at the
rate per annum then applicable to ABR Revolving Loans; provided that, if the
Borrower fails to reimburse such LC Disbursement when due pursuant to paragraph
(e) of this Section, then Section 2.13(c) shall apply. Interest accrued pursuant
to this paragraph shall be for the account of the Issuing Bank, except that
interest accrued on and after the date of payment by any Revolving Lender
pursuant to paragraph (e) of this Section to reimburse the Issuing Bank shall be
for the account of such Lender to the extent of such payment.

                  (i) Replacement of the Issuing Bank. The Issuing Bank may be
replaced at any time by written agreement among the Borrower, the Administrative
Agent, the replaced Issuing Bank and the successor Issuing Bank. The
Administrative Agent shall notify the Lenders of any such replacement of the
Issuing Bank. At the time any such replacement shall become effective, the
Borrower shall pay all unpaid fees accrued for the account of the replaced
Issuing Bank pursuant to Section 2.12(b). From and after the effective date of
any such replacement, (i) the successor Issuing Bank shall have all the rights
and obligations of the Issuing Bank under this Agreement with respect to Letters
of Credit to be issued thereafter and (ii) references herein to the term
"Issuing Bank" shall be deemed to refer to such successor or to any previous
Issuing Bank, or to such successor and all previous Issuing Banks, as the
context shall require. After the replacement of an Issuing Bank hereunder, the
replaced Issuing Bank shall remain a party hereto and shall continue to have all
the rights and obligations of an Issuing Bank under this Agreement with respect
to Letters of Credit issued by it prior to such replacement, but shall not be
required to issue additional Letters of Credit.

                  (j) Cash Collateralization. If any Event of Default under
clauses (a), (b), (h) or (i) of Article VII shall occur and be continuing or if
the Loans have been accelerated pursuant to Article VII as a result of any other
Event of Default, on the Business Day that the Borrower receives notice from the
Administrative Agent or the Required Lenders (or, if the maturity of the Loans
has been accelerated, Revolving Lenders with LC Exposure representing greater
than 50% of the total LC Exposure) demanding the deposit of cash collateral
pursuant to this paragraph, the Borrower shall deposit in an account with the
Administrative Agent, in the name of the Administrative Agent and for the
benefit of the Lenders, an amount in cash equal to the LC Exposure as of such
date plus any accrued and unpaid interest thereon; provided that the obligation
to deposit such cash collateral shall become effective immediately, and such
deposit shall become immediately due and payable, without demand or other notice
of any kind, upon the occurrence of any Event of Default with respect to the
Borrower described in clause (h) or (i) of Article VII. The Borrower also shall
deposit cash collateral pursuant to this paragraph as and to the extent required
by Section 2.11(b). Each such deposit under this Section or Section 2.11(b)
shall be held by the Administrative Agent as collateral for the payment and
performance of the obligations of the Borrower under this Agreement, and the
Borrower hereby grants to the Agent, for the benefit of the Secured Parties, a
security interest in all funds and investments from time to time in such
account, and in the proceeds thereof, to secure the Obligations. The
Administrative Agent shall have exclusive dominion and control, including the
exclusive right of withdrawal, over such account. Other than any interest earned
on the investment of such deposits, which

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                                                                              50

investments shall be made at the option and sole discretion of the
Administrative Agent and at the Borrower's risk and expense, such deposits shall
not bear interest. Interest or profits, if any, on such investments shall
accumulate in such account. Moneys in such account shall be applied by the
Administrative Agent to reimburse the Issuing Bank for LC Disbursements for
which it has not been reimbursed and, to the extent not so applied, shall be
held for the satisfaction of the reimbursement obligations of the Borrower for
the LC Exposure at such time or, if the maturity of the Loans has been
accelerated (but subject to the consent of Revolving Lenders with LC Exposure
representing greater than 50% of the total LC Exposure), be applied to satisfy
other obligations of the Borrower under this Agreement. If the Borrower is
required to provide an amount of cash collateral under this Section 2.05(j) as a
result of the occurrence of an Event of Default specified above, such amount (to
the extent not applied as aforesaid) shall be returned to the Borrower within
three Business Days after the applicable Events of Default have been cured or
waived. If the Borrower is required to provide an amount of cash collateral
hereunder pursuant to Section 2.11(b), such amount (to the extent not applied as
aforesaid) shall be returned to the Borrower as and to the extent that, after
giving effect to such return, the Borrower would remain in compliance with
Section 2.11(b) and no Default shall have occurred and be continuing.

                  SECTION 2.06. Funding of Borrowings. (a) Each Lender shall
make each Loan to be made by it hereunder on the proposed date thereof by wire
transfer of immediately available funds by 12:00 noon, New York City time, to
the account of the Administrative Agent most recently designated by it for such
purpose by notice to the Lenders; provided that Swingline Loans shall be made as
provided in Section 2.04. The Administrative Agent will make such Loans
available to the Borrower by promptly crediting the amounts so received, in like
funds, to an account of the Borrower maintained with the Administrative Agent in
New York City and designated by the Borrower in the applicable Borrowing
Request; provided that ABR Revolving Loans and Swingline Loans made to finance
the reimbursement of an LC Disbursement as provided in Section 2.05(e) shall be
remitted by the Administrative Agent to the Issuing Bank.

                  (b) Unless the Administrative Agent shall have received notice
from a Lender prior to the proposed date of any Borrowing that such Lender will
not make available to the Administrative Agent such Lender's share of such
Borrowing, the Administrative Agent may assume that such Lender has made such
share available on such date in accordance with paragraph (a) of this Section
and may, in reliance upon such assumption, make available to the Borrower a
corresponding amount. In such event, if a Lender has not in fact made its share
of the applicable Borrowing available to the Administrative Agent, then the
applicable Lender and the Borrower severally agree to pay to the Administrative
Agent forthwith on demand such corresponding amount with interest thereon, for
each day from and including the date such amount is made available to the
Borrower to but excluding the date of payment to the Administrative Agent, at
(i) in the case of such Lender, the greater of the Federal Funds Effective Rate
and a rate determined by the Administrative Agent in accordance with banking
industry rules on interbank compensation or (ii) in the case of the Borrower,
the interest rate applicable to ABR Loans. If such Lender pays such amount to
the Administrative Agent, then such amount shall constitute such Lender's Loan
included in such Borrowing.

<PAGE>

                                                                              51

                  SECTION 2.07. Interest Elections. (a) Each Revolving Borrowing
and Term Borrowing initially shall be of the Type specified in the applicable
Borrowing Request and, in the case of a Eurocurrency Borrowing, shall have an
initial Interest Period as specified in such Borrowing Request. Thereafter, the
Borrower may elect to convert such Borrowing to a different Type or to continue
such Borrowing and, in the case of a Eurocurrency Borrowing, may elect Interest
Periods therefor, all as provided in this Section. The Borrower may elect
different options with respect to different portions of the affected Borrowing,
in which case each such portion shall be allocated ratably among the Lenders
holding the Loans comprising such Borrowing, and the Loans comprising each such
portion shall be considered a separate Borrowing. This Section shall not apply
to Swingline Borrowings, which may not be converted or continued.

                  (b) To make an election pursuant to this Section, the Borrower
shall notify the Administrative Agent of such election by telephone by the time
that a Borrowing Request would be required under Section 2.03 if the Borrower
were requesting a Revolving Borrowing of the Type resulting from such election
to be made on the effective date of such election. Each such telephonic Interest
Election Request shall be irrevocable and shall be confirmed promptly by hand
delivery or telecopy to the Administrative Agent of a written Interest Election
Request in a form approved by the Administrative Agent and signed by the
Borrower.

                  (c) Each telephonic and written Interest Election Request
shall specify the following information in compliance with Section 2.02:

                  (i) the Borrowing to which such Interest Election Request
         applies and, if different options are being elected with respect to
         different portions thereof, the portions thereof to be allocated to
         each resulting Borrowing (in which case the information to be specified
         pursuant to clauses (iii) and (iv) below shall be specified for each
         resulting Borrowing);

                  (ii) the effective date of the election made pursuant to such
         Interest Election Request, which shall be a Business Day;

                  (iii) whether the resulting Borrowing is to be an ABR
         Borrowing or a Eurocurrency Borrowing; and

                  (iv) if the resulting Borrowing is a Eurocurrency Borrowing,
         the Interest Period to be applicable thereto after giving effect to
         such election, which shall be a period contemplated by the definition
         of the term "Interest Period".

If any such Interest Election Request requests a Eurocurrency Borrowing but does
not specify an Interest Period, then the Borrower shall be deemed to have
selected an Interest Period of one month's duration.

                  (d) Promptly following receipt of an Interest Election
Request, the Administrative Agent shall advise each Lender of the details
thereof and of such Lender's portion of each resulting Borrowing.

<PAGE>

                                                                              52

                  (e) If the Borrower fails to deliver a timely Interest
Election Request with respect to a Eurocurrency Borrowing prior to the end of
the Interest Period applicable thereto, then, unless such Borrowing is repaid as
provided herein, at the end of such Interest Period such Borrowing shall be
converted to an ABR Borrowing. Notwithstanding any contrary provision hereof, if
an Event of Default has occurred and is continuing then, so long as an Event of
Default is continuing (i) no outstanding Borrowing may be converted to or
continued as a Eurocurrency Borrowing and (ii) unless repaid, each Eurocurrency
Borrowing shall be converted to an ABR Borrowing at the end of the Interest
Period applicable thereto.

                  SECTION 2.08. Termination and Reduction of Commitments. (a)
Unless previously terminated, (i) Tranche A Commitments in the aggregate
principal amount of (x) $530,000,000 shall terminate at 5:00 p.m., New York City
time, on the Effective Date and (y) $160,000,000 shall terminate at 5:00 p.m.,
New York City time, on the earlier of (A) the Phase II Closing Date and (B)
December 15, 2003, (ii) the initial Tranche B Commitments shall terminate at
5:00 p.m., New York City time, on the Effective Date, and the Tranche B
Commitments of the New Tranche B Lenders shall terminate at 5:00 p.m., New York
City time, on the Tranche B Refinancing Date, and (iii) the Revolving
Commitments shall terminate on the Revolving Maturity Date.

                  (b) The Borrower may at any time, without premium or penalty,
terminate, or from time to time reduce, the Commitments of any Class; provided
that (i) each reduction of the Commitments of any Class shall be in an amount
that is an integral multiple of $1,000,000 and not less than $5,000,000 and (ii)
the Borrower shall not terminate or reduce the Revolving Commitments if, after
giving effect to any concurrent prepayment of the Revolving Loans in accordance
with Section 2.11, the sum of the Revolving Exposures would exceed the total
Revolving Commitments.

                  (c) The Borrower shall notify the Administrative Agent of any
election to terminate or reduce the Commitments under paragraph (b) of this
Section at least three Business Days prior to the effective date of such
termination or reduction, specifying such election and the effective date
thereof. Promptly following receipt of any notice, the Administrative Agent
shall advise the Lenders of the contents thereof. Each notice delivered by the
Borrower pursuant to this Section shall be irrevocable; provided that a notice
of termination of the Revolving Commitments delivered by the Borrower may state
that such notice is conditioned upon the effectiveness of other credit
facilities, in which case such notice may be revoked by the Borrower (by notice
to the Administrative Agent on or prior to the specified effective date) if such
condition is not satisfied. Any termination or reduction of the Commitments of
any Class shall be permanent. Each reduction of the Commitments of any Class
shall be made ratably among the Lenders in accordance with their respective
Commitments of such Class.

                  SECTION 2.09. Repayment of Loans; Evidence of Debt. (a) The
Borrower hereby unconditionally promises to pay (i) to the Administrative Agent
for the account of each Lender the then unpaid principal amount of each
Revolving Loan of such Lender on the Revolving Maturity Date, (ii) to the
Administrative Agent for the account of each Lender the then unpaid principal
amount of each Term Loan of such Lender as

<PAGE>

                                                                              53

provided in Section 2.10 and (iii) to the Swingline Lender the then unpaid
principal amount of each Swingline Loan on the earlier of the Revolving Maturity
Date and the first date after such Swingline Loan is made that is the 15th or
last day of a calendar month and is at least two Business Days after such
Swingline Loan is made; provided that on each date that a Revolving Borrowing is
made, the Borrower shall repay all Swingline Loans that were outstanding on the
date such Borrowing was requested.

                  (b) Each Lender shall maintain in accordance with its usual
practice an account or accounts evidencing the indebtedness of the Borrower to
such Lender resulting from each Loan made by such Lender, including the amounts
of principal and interest payable and paid to such Lender from time to time
hereunder.

                  (c) The Administrative Agent shall maintain accounts in which
it shall record (i) the amount of each Loan made hereunder, the Class and Type
thereof and the Interest Period applicable thereto, (ii) the amount of any
principal or interest due and payable or to become due and payable from the
Borrower to each Lender hereunder and (iii) the amount of any sum received by
the Administrative Agent hereunder for the account of the Lenders and each
Lender's share thereof.

                  (d) The entries made in the accounts maintained pursuant to
paragraph (b) or (c) of this Section shall be prima facie evidence of the
existence and amounts of the obligations recorded therein; provided that the
failure of any Lender or the Administrative Agent to maintain such accounts or
any error therein shall not in any manner affect the obligation of the Borrower
to repay the Loans in accordance with the terms of this Agreement.

                  (e) Any Lender may request that Loans of any Class made by it
be evidenced by a promissory note. In such event, the Borrower shall prepare,
execute and deliver to such Lender a promissory note payable to the order of
such Lender (or, if requested by such Lender, to such Lender and its registered
assigns) and in a form reasonably satisfactory to the Administrative Agent. Such
promissory note shall state that it is subject to the provisions of this
Agreement. Thereafter, the Loans evidenced by such promissory note and interest
thereon shall at all times (including after assignment pursuant to Section 9.04)
be represented by one or more promissory notes in such form payable to the order
of the payee named therein (or, if such promissory note is a registered note, to
such payee and its registered assigns).

                  SECTION 2.10. Amortization of Term Loans. (a) The Borrower
shall repay Tranche A Term Borrowings on each date set forth below in the
aggregate principal amount set forth opposite such date (each such date being
called an "Installment Date"):

<TABLE>
<CAPTION>
      Date                   Amount
      ----                   ------
<S>                       <C>
September 30, 2003        $13,250,000
December 31, 2003         $13,250,000
March 31, 2004            $14,575,000
</TABLE>

<PAGE>

                                                                              54
<TABLE>
<S>                       <C>
June 30, 2004             $14,575,000
September 30, 2004        $15,900,000
December 31, 2004         $15,900,000
March 31, 2005            $19,875,000
June 30, 2005             $19,875,000
September 30, 2005        $19,875,000
December 31, 2005         $19,875,000
March 31, 2006            $26,500,000
June 30, 2006             $26,500,000
September 30, 2006        $26,500,000
December 31, 2006         $26,500,000
March 31, 2007            $27,825,000
June 30, 2007             $27,825,000
September 30, 2007        $27,825,000
December 31, 2007         $27,825,000
March 31, 2008            $36,437,500
June 30, 2008             $36,437,500
September 30, 2008        $36,437,500
Tranche A Maturity Date   $36,437,500
</TABLE>

; provided, however, that, in the event that Tranche A Term Loans are made on
the Phase II Closing Date, the principal amount payable in respect of Tranche A
Term Loans on each Installment Date that falls after the Phase II Closing Date
shall be increased by an amount equal to the product of (i) the aggregate amount
of all Tranche A Term Loans that are made on the Phase II Closing Date and (ii)
a fraction (expressed as a decimal), the numerator of which is the amount of the
installment set forth for such Installment Date in the above schedule and the
denominator of which is the aggregate principal amount of all installments set
forth in such schedule in respect of all Installment Dates that occur after the
Phase II Closing Date.

                  In the event that less than $530,000,000 of Tranche A Term
Loans are made on the Effective Date, then the installments set forth in the
above schedule shall automatically be reduced pro rata by an aggregate amount
equal to the excess of $530,000,000 over the amount of Tranche A Term Loans made
on the Effective Date, and such reductions shall be taken into account for
purposes of the proviso in the immediately preceding paragraph.

                  (b) Unless and until the Tranche B Refinancing Date shall have
occurred, the Borrower shall repay Tranche B Term Borrowings on each date set
forth below in the aggregate principal amount set forth opposite such date:

<TABLE>
<CAPTION>
                                 Amount of Dollar                         Amount of Euro
                                 Denominated Loans                       Denominated Loans
       Date                        to be Repaid                             to be Repaid
       ----                      -----------------                       -----------------
<S>                              <C>                                     <C>
September 30, 2003                  $  6,607,000                           (euro)  395,213
December 31, 2003                   $  6,607,000                           (euro)  395,213
</TABLE>

<PAGE>

                                                                              55
<TABLE>
<S>                              <C>                                     <C>
March 31, 2004                      $  6,607,000                           (euro)  395,213
June 30, 2004                       $  6,607,000                           (euro)  395,213
September 30, 2004                  $  6,607,000                           (euro)  395,213
December 31, 2004                   $  6,607,000                           (euro)  395,213
March 31, 2005                      $  6,607,000                           (euro)  395,213
June 30, 2005                       $  6,607,000                           (euro)  395,213
September 30, 2005                  $  6,607,000                           (euro)  395,213
December 31, 2005                   $  6,607,000                           (euro)  395,213
March 31, 2006                      $  6,607,000                           (euro)  395,213
June 30, 2006                       $  6,607,000                           (euro)  395,213
September 30, 2006                  $  6,607,000                           (euro)  395,213
December 31, 2006                   $  6,607,000                           (euro)  395,213
March 31, 2007                      $  6,607,000                           (euro)  395,213
June 30, 2007                       $  6,607,000                           (euro)  395,213
September 30, 2007                  $  6,607,000                           (euro)  395,213
December 31, 2007                   $  6,607,000                           (euro)  395,213
March 31, 2008                      $  6,607,000                           (euro)  395,213
June 30, 2008                       $  6,607,000                           (euro)  395,213
September 30, 2008                  $125,533,000                           (euro)7,509,051
December 31, 2008                   $125,533,000                           (euro)7,509,051
March 31, 2009                      $138,747,000                           (euro)8,299,477
Tranche B Maturity Date             $138,747,000                           (euro)8,299,477
</TABLE>

In the event the Tranche B Refinancing Date occurs, the Borrower shall repay
Tranche B Borrowings on each date set forth below in an amount equal to the
percentage of the aggregate principal amount of Tranche B Term Loans made on the
Tranche B Refinancing Date set forth opposite such date:

<TABLE>
<CAPTION>
                                                  Percentage of
                                                 Principal Amount
       Date                                        to be Repaid
       ----                                        ------------
<S>                                              <C>
September 30, 2004                                     1.00%
December 31, 2004                                      1.00%
March 31, 2005                                         1.00%
June 30, 2005                                          1.00%
September 30, 2005                                     1.00%
December 31, 2005                                      1.00%
March 31, 2006                                         1.00%
June 30, 2006                                          1.00%
September 30, 2006                                     1.00%
December 31, 2006                                      1.00%
March 31, 2007                                         1.00%
June 30, 2007                                          1.00%
September 30, 2007                                     1.00%
December 31, 2007                                      1.00%
</TABLE>

<PAGE>

                                                                              56

<TABLE>
<S>                                              <C>
March 31, 2008                                         1.00%
June 30, 2008                                          1.00%
September 30, 2008                                    20.00%
December 31, 2008                                     20.00%
March 31, 2009                                        22.00%
Tranche B Maturity Date                               22.00%
</TABLE>

                  (c) To the extent not previously paid, (i) all Tranche A Term
Loans shall be due and payable on the Tranche A Maturity Date and (ii) all
Tranche B Term Loans shall be due and payable on the Tranche B Maturity Date.

                  (d) Any mandatory or optional prepayment of Tranche A Term
Loans shall be applied to reduce the subsequent scheduled repayments of the Term
Borrowings of such Class to be made pursuant to this Section first, in direct
order of the first four scheduled payments to become due under Section 2.10(a),
and thereafter, ratably. Any mandatory or optional prepayment of Tranche B Term
Loans shall be applied to reduce the subsequent scheduled repayments of the Term
Borrowings of such Class to be made pursuant to this Section ratably.

                  (e) Prior to any repayment of any Term Borrowings of either
Class hereunder, the Borrower shall select the Borrowing or Borrowings of the
applicable Class to be repaid and shall notify the Administrative Agent by
telephone (confirmed by telecopy) of such selection not later than 11:00 a.m.,
New York City time, three Business Days before the scheduled date of such
repayment. Each repayment of a Borrowing shall be applied ratably to the Loans
included in the repaid Borrowing. Repayments of Term Borrowings shall be
accompanied by accrued interest on the amount repaid.

                  SECTION 2.11. Prepayment of Loans. (a) The Borrower shall have
the right at any time and from time to time to prepay any Borrowing in whole or
in part, without premium or penalty (but subject to Section 2.16), in an
aggregate principal amount that is an integral multiple of $1,000,000 and not
less than $5,000,000 (or $500,000 or more, in the case of Swingline Loans) or,
if less, the amount outstanding, subject to the requirements of this Section.

                  (b) In the event and on such occasion that the sum of the
Revolving Exposures exceeds the total Revolving Commitments, the Borrower shall
prepay Revolving Borrowings or Swingline Borrowings (or, if no such Borrowings
are outstanding, deposit cash collateral in an account with the Administrative
Agent pursuant to Section 2.05(j)) in an aggregate amount equal to such excess.

                  (c) In the event and on each occasion that any Net Proceeds
are received by or on behalf of the Parent, Holdings, the Borrower or any
Subsidiary in respect of any Prepayment Event, the Borrower shall, not later
than the Business Day next after the date on which such Net Proceeds are
received, prepay Term Borrowings in an aggregate amount equal to the Required
Percentage of such Net Proceeds or, in the case of an Equity Issuance by the
Parent at any time prior to an IPO of Holdings or a Damages Event, the Required
Percentage of the Allocable Net Proceeds of such Prepayment Event;

<PAGE>

                                                                              57

provided that, in the case of any Asset Disposition, if the Borrower shall
deliver to the Administrative Agent a certificate of a Financial Officer to the
effect that the Borrower or a Subsidiary intends to apply the Net Proceeds from
such event (or a portion thereof specified in such certificate), within 365 days
after receipt of such Net Proceeds, to acquire real property, equipment or other
assets to be used in the business of the Borrower or such Subsidiaries or to
fund a Permitted Acquisition in accordance with the terms of Section 6.04, and
certifying that no Default has occurred and is continuing, then no prepayment
shall be required pursuant to this paragraph in respect of the Net Proceeds in
respect of such event (or the portion of such Net Proceeds specified in such
certificate, if applicable) except to the extent of any such Net Proceeds
therefrom that have not been so applied by the end of such 365-day period, at
which time a prepayment shall be required in an amount equal to such Net
Proceeds that have not been so applied. For purposes hereof, "Required
Percentage" shall mean: (i) in the case of an Asset Disposition or a Damages
Event, 100%; (ii) in the case of a Debt Issuance, (A) if on the date of the
relevant issuance, the Pro Forma Leverage Ratio is greater than 4.0 to 1.0, 100%
or (B) if on the date of the relevant issuance, the Pro Forma Leverage Ratio is
less than or equal to 4.0 to 1.0, 0% (it being understood that a portion of such
Net Proceeds from a Debt Issuance may be applied so as to reduce such Pro Forma
Leverage Ratio to less than 4.0 to 1.0, and that the Required Percentage for the
remainder of such Net Proceeds shall be 0%); and (iii) in the case of an Equity
Issuance, (A) if on the date of the relevant prepayment, the Pro Forma Leverage
Ratio is greater than 4.0 to 1.0, 50% or (B) on the date of the relevant
prepayment, the Pro Forma Leverage Ratio is less than or equal to 4.0 to 1.0, 0%
(it being understood that a portion of such Net Proceeds from an Equity Issuance
may be applied so as to reduce such Pro Forma Leverage Ratio to less than 4.0 to
1.0, and that the Required Percentage for the remainder of such Net Proceeds
shall be 0%).

                  (d) Following the end of each fiscal year of the Borrower,
commencing with the fiscal year ending December 31, 2003, the Borrower will
prepay Term Borrowings in an aggregate amount equal to 50% of Excess Cash Flow
for such fiscal year. Each prepayment pursuant to this paragraph shall be made
on or before the date on which financial statements are delivered pursuant to
Section 5.01 with respect to the fiscal year for which Excess Cash Flow is being
calculated (and in any event within 100 days after the end of such fiscal year).

                  (e) In the event and on each occasion that any Optional
Repurchase is made pursuant to Section 6.08(b)(vii)(y), the Borrower shall on
the last day of each fiscal quarter prepay Term Borrowings in an aggregate
amount equal to the aggregate amounts expended on such Optional Repurchases
during such fiscal quarter; provided, however, that if the amount expended on
any such Optional Repurchase when taken together with the aggregate amounts
expended on all other such Optional Repurchases in respect of which a prepayment
of Term Borrowings has not yet been made under this paragraph (e) (the
"Cumulative Amount") is greater than $20,000,000, the Borrower shall prepay Term
Borrowings in an aggregate amount equal to the Cumulative Amount not later than
the date on which such Optional Repurchase is made.

<PAGE>

                                                                              58

                  (f) Prior to any optional or, subject to Sections 2.11(c), (d)
and (e), mandatory prepayment of Borrowings hereunder, the Borrower shall select
the Borrowing or Borrowings to be prepaid and shall specify such selection in
the notice of such prepayment pursuant to paragraph (g) of this Section. All
optional or mandatory prepayments of Tranche B Term Loans shall be allocated
between Tranche B Term Borrowings denominated in dollars and those denominated
in Euro pro rata based on the aggregate principal amount of Borrowings
outstanding in each currency. In the event of any optional or mandatory
prepayment of Term Borrowings made at a time when Term Borrowings of more than
one Class remain outstanding, the Borrower shall select Term Borrowings to be
prepaid so that the aggregate amount of such prepayment is allocated between the
Tranche A Term Borrowings and Tranche B Term Borrowings pro rata based on the
aggregate principal amount of outstanding Borrowings of each such Class;
provided that, (i) the proceeds of the Tranche B Loans made on the Tranche B
Refinancing Date, together with such additional amounts as may be necessary,
shall be applied to the repayment of all Tranche B Term Loans outstanding
immediately prior to the Tranche B Refinancing Date and (ii) so long as and to
the extent that any Tranche A Term Borrowings remain outstanding, any Tranche B
Lender may elect, by notice to the Administrative Agent by telephone (confirmed
by telecopy) at least one Business Day prior to the prepayment date, to decline
all or any portion of any prepayment of its Tranche B Term Loans pursuant to
this Section (other than an optional prepayment pursuant to paragraph (a) of
this Section, which may not be declined), in which case the aggregate amount of
the prepayment that would have been applied to prepay Tranche B Term Loans but
was so declined shall be applied to prepay Tranche A Term Borrowings. For
purposes of determining any pro rata allocation contemplated under this
paragraph at any time, the amount of any Tranche B Euro Loan shall be the US
Dollar Equivalent of the principal amount thereof at such time.

                  (g) The Borrower shall notify the Administrative Agent (and,
in the case of prepayment of a Swingline Loan, the Swingline Lender) by
telephone (confirmed by telecopy) of any prepayment hereunder (i) in the case of
prepayment of a Eurocurrency Borrowing, not later than 2:00 p.m., New York City
time, three Business Days before the date of prepayment, (ii) in the case of
prepayment of an ABR Borrowing, not later than 2:00 p.m., New York City time,
one Business Day before the date of prepayment or (iii) in the case of
prepayment of a Swingline Loan, not later than 3:00 p.m., New York City time, on
the date of prepayment. Each such notice shall be irrevocable and shall specify
the prepayment date, the principal amount of each Borrowing or portion thereof
to be prepaid and, in the case of a mandatory prepayment, a reasonably detailed
calculation of the amount of such prepayment; provided that, if a notice of
optional prepayment is given in connection with a conditional notice of
termination of the Revolving Commitments as contemplated by Section 2.08, then
such notice of prepayment may be revoked if such notice of termination is
revoked in accordance with Section 2.08. Promptly following receipt of any such
notice (other than a notice relating solely to Swingline Loans), the
Administrative Agent shall advise the Lenders of the contents thereof. Each
partial prepayment of any Borrowing shall be in an amount that would be
permitted in the case of an advance of a Borrowing of the same Type as provided
in Section 2.02, except as necessary to apply fully the required amount of a
mandatory prepayment or to prepay such Borrowing in full. Each prepayment of a
Borrowing shall be applied ratably to the

<PAGE>

                                                                              59

Loans included in the prepaid Borrowing. Prepayments shall be accompanied by
accrued interest and other amounts to the extent required by Sections 2.13 and
2.16.

                  SECTION 2.12. Fees. (a) The Borrower agrees to pay to the
Administrative Agent for the account of each Lender a commitment fee, which
shall accrue at the Applicable Rate on the daily unused amount of each Revolving
Commitment or Phase II Tranche A Commitment of such Lender during the period
from and including the Effective Date to but excluding the date on which such
Commitment terminates. Accrued commitment fees shall be payable in arrears on
the last day of March, June, September and December of each year and on the
dates on which such Commitments terminate, commencing on the first such date to
occur after the date hereof. All commitment fees shall be computed on the basis
of a year of 360 days and shall be payable for the actual number of days elapsed
(including the first day but excluding the last day). For purposes of computing
commitment fees with respect to Revolving Commitments, a Revolving Commitment of
a Lender shall be deemed to be used to the extent of the outstanding Revolving
Loans and LC Exposure of such Lender (and the Swingline Exposure of such Lender
shall be disregarded for such purpose).

                  (b) The Borrower agrees to pay (i) to the Administrative Agent
for the account of each Revolving Lender a participation fee with respect to its
participations in Letters of Credit, which shall accrue at the same Applicable
Rate from time to time in effect for purposes of determining the interest rate
applicable to Eurocurrency Revolving Loans on the daily amount of such Lender's
LC Exposure (excluding any portion thereof attributable to unreimbursed LC
Disbursements) during the period from and including the Effective Date to but
excluding the later of the date on which such Lender's Revolving Commitment
terminates and the date on which such Lender ceases to have any LC Exposure, and
(ii) to the Issuing Bank a fronting fee, which shall accrue at the rate of
0.125% per annum on the average daily amount of the LC Exposure (excluding any
portion thereof attributable to unreimbursed LC Disbursements) during the period
from and including the Effective Date to but excluding the later of the date of
termination of the Revolving Commitments and the date on which there ceases to
be any LC Exposure, as well as the Issuing Bank's standard fees with respect to
the issuance, amendment, renewal or extension of any Letter of Credit or
processing of drawings thereunder. Participation fees and fronting fees accrued
through and including the last day of March, June, September and December of
each year shall be payable in arrears on the third Business Day following such
last day, commencing on the first such date to occur after the Effective Date;
provided that all such fees shall be payable on the date on which the Revolving
Commitments terminate and any such fees accruing after the date on which the
Revolving Commitments terminate shall be payable on demand. Any other fees
payable to the Issuing Bank pursuant to this paragraph shall be payable within
10 days after demand. All participation fees and fronting fees shall be computed
on the basis of a year of 360 days and shall be payable for the actual number of
days elapsed (including the first day but excluding the last day).

                  (c) Except in the case of mandatory prepayments required under
Section 2.11(c) as a result of a Prepayment Event referred to in clause (a), (b)
or (d) of the definition of the term Prepayment Event or required under Section
2.11(d), all

<PAGE>

                                                                              60

voluntary and mandatory prepayments of Tranche B Term Loans made on or prior to
the Tranche B Refinancing Date, including the prepayment contemplated by the
Second Amendment, will be accompanied by payment of a prepayment fee equal to
(i) 2.0% of the aggregate amount of such prepayment, if such prepayment is made
during the first year after the Effective Date and (ii) 1.0% of the aggregate
amount of such prepayment, if such prepayment is made during the second year
after the Effective Date.

                  (e) The Borrower agrees to pay to the Administrative Agent,
for its own account, fees payable in the amounts and at the times separately
agreed upon between the Borrower and the Administrative Agent.

                  (f) All fees payable hereunder shall be paid on the dates due,
in immediately available funds, to the Administrative Agent (or to the Issuing
Bank, in the case of fees payable to it) for distribution, in the case of
commitment fees and participation fees, to the Lenders entitled thereto. Fees
paid shall not be refundable under any circumstances.

                  SECTION 2.13. Interest. (a) The Loans comprising each ABR
Borrowing (including each Swingline Loan) shall bear interest at the Alternate
Base Rate plus the Applicable Rate.

                  (b) The Loans comprising each Eurocurrency Borrowing shall
bear interest at the Adjusted LIBO Rate for the Interest Period in effect for
such Borrowing plus the Applicable Rate.

                  (c) Notwithstanding the foregoing, if any principal of or
interest on any Loan or any fee or other amount payable by the Borrower
hereunder is not paid when due, whether at stated maturity, upon acceleration or
otherwise, such overdue amount shall bear interest, after as well as before
judgment, at a rate per annum equal to (i) in the case of overdue principal of
any Loan, 2% plus the rate otherwise applicable to such Loan as provided in the
preceding paragraphs of this Section or (ii) in the case of any other amount, 2%
plus the rate applicable to ABR Revolving Loans as provided in paragraph (a) of
this Section.

                  (d) Accrued interest on each Loan shall be payable in arrears
on each Interest Payment Date for such Loan and, in the case of Revolving Loans,
upon termination of the Revolving Commitments; provided that (i) interest
accrued pursuant to paragraph (c) of this Section shall be payable on demand,
(ii) in the event of any repayment or prepayment of any Loan (other than a
prepayment of an ABR Revolving Loan prior to the end of the Revolving
Availability Period), accrued interest on the principal amount repaid or prepaid
shall be payable on the date of such repayment or prepayment and (iii) in the
event of any conversion of any Eurocurrency Loan prior to the end of the current
Interest Period therefor, accrued interest on such Loan shall be payable on the
effective date of such conversion.

                  (e) All interest hereunder shall be computed on the basis of a
year of 360 days, except that interest computed by reference to the Alternate
Base Rate at times when

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                                                                              61

the Alternate Base Rate is based on the Prime Rate shall be computed on the
basis of a year of 365 days (or 366 days in a leap year), and in each case shall
be payable for the actual number of days elapsed (including the first day but
excluding the last day). The applicable Alternate Base Rate or Adjusted LIBO
Rate shall be determined by the Administrative Agent, and such determination
shall be conclusive absent manifest error.

                  SECTION 2.14. Alternate Rate of Interest. If prior to the
commencement of any Interest Period for a Eurocurrency Borrowing:

                  (a) the Administrative Agent determines (which determination
         shall be conclusive absent manifest error) that adequate and reasonable
         means do not exist for ascertaining the Adjusted LIBO Rate for such
         Interest Period; or

                  (b) the Administrative Agent is advised by the Required
         Lenders that the Adjusted LIBO Rate for such Interest Period will not
         adequately and fairly reflect the cost to such Lenders of making or
         maintaining their Loans included in such Borrowing for such Interest
         Period;

then the Administrative Agent shall give notice thereof to the Borrower and the
Lenders by telephone or telecopy as promptly as practicable thereafter and,
until the Administrative Agent notifies the Borrower and the Lenders that the
circumstances giving rise to such notice no longer exist, (i) any Interest
Election Request that requests the conversion of any Borrowing to, or
continuation of any Borrowing as, a Eurocurrency Borrowing shall be ineffective
and (ii) if any Borrowing Request requests a Eurocurrency Borrowing, such
Borrowing shall be made as an ABR Borrowing; provided, however, that, in the
case of a notice received pursuant to clause (b) above, if the Administrative
Agent is able prior to the commencement of such Interest Period to ascertain,
after using reasonable efforts to poll the Lenders giving such notice, that a
rate other than the Alternate Base Rate would adequately and fairly reflect the
cost to such Lenders of making or maintaining their Loans included in such
Borrowing for such Interest Period, the Administrative Agent shall notify the
Borrower of such alternate rate and the Borrower may agree by written notice to
the Agent prior to the commencement of such Interest Period to increase the
Applicable Rate for the Loans included in such Borrowing for such Interest
Period to result in an interest rate equal to such alternate rate, in which case
such increased Applicable Rate shall apply to all the Eurocurrency Loans
included in the relevant Borrowing.

                  SECTION 2.15. Increased Costs. (a) If any Change in Law
(except with respect to Taxes, which shall be governed by Section 2.17) shall:

                  (i) impose, modify or deem applicable any reserve, special
         deposit or similar requirement against assets of, deposits with or for
         the account of, or credit extended by, any Lender (except any such
         reserve requirement reflected in the Adjusted LIBO Rate) or the Issuing
         Bank; or

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                                                                              62

                  (ii) impose on any Lender or the Issuing Bank or the London
         interbank market any other condition affecting this Agreement or
         Eurocurrency Loans made by such Lender or any Letter of Credit or
         participation therein;

and the result of any of the foregoing shall be to increase the cost to such
Lender of making or maintaining any Eurocurrency Loan (or of maintaining its
obligation to make any such Loan) or to increase the cost to such Lender or the
Issuing Bank of participating in, issuing or maintaining any Letter of Credit or
to reduce the amount of any sum received or receivable by such Lender or the
Issuing Bank hereunder (whether of principal, interest or otherwise), then the
Borrower will pay to such Lender or the Issuing Bank, as the case may be, such
additional amount or amounts as will compensate such Lender or the Issuing Bank,
as the case may be, for such additional costs incurred or reduction suffered.

                  (b) If any Lender or the Issuing Bank determines that any
Change in Law regarding capital requirements has or would have the effect of
reducing the rate of return on such Lender's or the Issuing Bank's capital or on
the capital of such Lender's or the Issuing Bank's holding company, if any, as a
consequence of this Agreement or the Loans made by, or participations in Letters
of Credit held by, such Lender, or the Letters of Credit issued by the Issuing
Bank, to a level below that which such Lender or the Issuing Bank or such
Lender's or the Issuing Bank's holding company could have achieved but for such
Change in Law (taking into consideration such Lender's or the Issuing Bank's
policies and the policies of such Lender's or the Issuing Bank's holding company
with respect to capital adequacy), then from time to time after submission by
such Lender to the Borrower of a written request therefor, the Borrower will pay
to such Lender or the Issuing Bank, as the case may be, such additional amount
or amounts as will compensate such Lender or the Issuing Bank or such Lender's
or the Issuing Bank's holding company for any such reduction suffered.

                  (c) A certificate of a Lender or the Issuing Bank setting
forth in reasonable detail the matters giving rise to a claim under this Section
2.15 and the calculation of such claim by such Lender or the Issuing Bank or its
holding company, as the case may be, shall be delivered to the Borrower and
shall be conclusive absent manifest error. The Borrower shall pay such Lender or
the Issuing Bank, as the case may be, the amount shown as due on any such
certificate within 10 days after receipt thereof.

                  (d) Failure or delay on the part of any Lender or the Issuing
Bank to demand compensation pursuant to this Section shall not constitute a
waiver of such Lender's or the Issuing Bank's right to demand such compensation;
provided that the Borrower shall not be required to compensate a Lender or the
Issuing Bank pursuant to this Section for any increased costs or reductions
incurred more than 180 days prior to the date that such Lender or the Issuing
Bank, as the case may be, notifies the Borrower of the Change in Law giving rise
to such increased costs or reductions and of such Lender's or the Issuing Bank's
intention to claim compensation therefor; provided further that, if the Change
in Law giving rise to such increased costs or reductions is retroactive, then
the 180-day period referred to above shall be extended to include the period of
retroactive effect thereof.

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                                                                              63

                  SECTION 2.16. Break Funding Payments. In the event of (a) the
payment of any principal of any Eurocurrency Loan other than on the last day of
an Interest Period applicable thereto (including as a result of an Event of
Default), (b) the conversion of any Eurocurrency Loan other than on the last day
of the Interest Period applicable thereto, (c) the failure to borrow, convert,
continue or prepay any Eurocurrency Loan on the date specified in any notice
delivered pursuant hereto (regardless of whether such notice may be revoked
under Section 2.11(g) and is revoked in accordance therewith) or (d) the
assignment of any Eurocurrency Loan other than on the last day of the Interest
Period applicable thereto as a result of a request by the Borrower pursuant to
Section 2.19 or Section 9.02(c), then, in any such event, the Borrower shall
compensate each Lender for the loss, cost and expense attributable to such
event. Such loss, cost or expense to any Lender shall consist of an amount
determined by such Lender to be the excess, if any, of (i) the amount of
interest that would have accrued on the principal amount of such Loan had such
event not occurred, at the Adjusted LIBO Rate that would have been applicable to
such Loan, for the period from the date of such event to the last day of the
then current Interest Period therefor (or, in the case of a failure to borrow,
convert or continue, for the period that would have been the Interest Period for
such Loan), over (ii) the amount of interest that would accrue on such principal
amount for such period at the interest rate that such Lender would bid were it
to bid, at the commencement of such period, for dollar deposits of a comparable
amount and period from other banks in the eurocurrency market. A certificate of
any Lender setting forth any amount or amounts that such Lender is entitled to
receive pursuant to this Section shall be delivered to the Borrower and shall be
conclusive absent manifest error. The Borrower shall pay such Lender the amount
shown as due on any such certificate within 10 days after receipt thereof.

                  SECTION 2.17. Taxes. (a) Any and all payments by or on account
of any obligation of the Borrower hereunder or under any other Loan Document
shall be made free and clear of, and without deduction for, any Indemnified
Taxes or Other Taxes; provided that if the Borrower shall be required to deduct
any Indemnified Taxes or Other Taxes from such payments, then (i) the sum
payable shall be increased as necessary so that after making all required
deductions (including deductions applicable to additional sums payable under
this Section) the Administrative Agent, Lender or Issuing Bank (as the case may
be) receives an amount equal to the sum it would have received had no such
deductions been made, (ii) the Borrower shall make such deductions and (iii) the
Borrower shall pay the full amount deducted to the relevant Governmental
Authority in accordance with applicable law.

                  (b) In addition, the Borrower shall pay any Other Taxes to the
relevant Governmental Authority in accordance with applicable law.

                  (c) The Borrower shall indemnify the Administrative Agent,
each Lender and the Issuing Bank, within 10 days after written demand therefor,
for the full amount of any Indemnified Taxes or Other Taxes paid by the
Administrative Agent, such Lender or the Issuing Bank, as the case may be, on or
with respect to any payment by or on account of any obligation of the Borrower
hereunder or under any other Loan Document (including Indemnified Taxes or Other
Taxes imposed or asserted on or attributable to

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                                                                              64

amounts payable under this Section) and any penalties, interest and reasonable
expenses arising therefrom or with respect thereto. A certificate as to the
amount of such payment or liability prepared in good faith and delivered to the
Borrower by a Lender or the Issuing Bank, or by the Administrative Agent on its
own behalf or on behalf of a Lender or the Issuing Bank, shall be presumed
correct, provided that upon reasonable request of the Borrower, a Lender shall
provide all relevant information reasonably accessible to it justifying such
amount.

                  (d) As soon as practicable after any payment of Indemnified
Taxes or Other Taxes by the Borrower to a Governmental Authority, the Borrower
shall deliver to the Administrative Agent the original or a certified copy of a
receipt issued by such Governmental Authority evidencing such payment, a copy of
the return reporting such payment or other evidence of such payment reasonably
satisfactory to the Administrative Agent.

                  (e) Any Foreign Lender that is entitled to an exemption from
or reduction of withholding tax under the law of the jurisdiction in which the
Borrower is located, or any treaty to which such jurisdiction is a party, with
respect to payments under this Agreement shall deliver to the Borrower (with a
copy to the Administrative Agent), at the time or times prescribed by applicable
law, such properly completed and executed documentation prescribed by applicable
law or reasonably requested by the Borrower as will permit such payments to be
made without withholding or at a reduced rate, provided that such Foreign Lender
has received written notice from the Borrower advising it of the availability of
such exemption or reduction and supplying all applicable documentation.

                  (f) If the Administrative Agent, a Lender or the Issuing Bank
determines, in its reasonable judgment, that it has received a refund of any
Taxes or Other Taxes as to which it has been indemnified by the Borrower or with
respect to which the Borrower has paid additional amounts pursuant to this
Section 2.17, it shall pay over such refund to the Borrower within a reasonable
period of time (but only to the extent of indemnity payments made, or additional
amounts paid, by the Borrower under this Section 2.17 with respect to the Taxes
or Other Taxes giving rise to such refund), net of all out-of-pocket expenses of
the Administrative Agent, such Lender or the Issuing Bank and without interest
(other than any interest paid by the relevant Governmental Authority with
respect to such refund); provided, that the Borrower, upon the request of the
Administrative Agent, such Lender or the Issuing Bank, agrees to repay the
amount paid over to the Borrower (plus any penalties, interest or other charges
imposed by the relevant Governmental Authority) to the Administrative Agent,
such Lender or the Issuing Bank in the event the Administrative Agent, such
Lender or the Issuing Bank is required to repay such refund to such Governmental
Authority. This Section shall not be construed to require the Administrative
Agent, any Lender or the Issuing Bank to make available its tax returns (or any
other information relating to its Taxes that it deems confidential) to the
Borrower or any other Person.

                  SECTION 2.18. Payments Generally; Pro Rata Treatment; Sharing
of Setoffs. (a) The Borrower shall make each payment required to be made by it
hereunder or under any other Loan Document (whether of principal, interest, fees
or reimbursement

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                                                                              65

of LC Disbursements, or of amounts payable under Section 2.15, 2.16 or 2.17, or
otherwise) prior to the time expressly required hereunder or under such other
Loan Document for such payment (or, if no such time is expressly required, prior
to 2:00 p.m., New York City time), on the date when due, in immediately
available funds, without setoff or counterclaim. Any amounts received after such
time on any date may, in the discretion of the Administrative Agent, be deemed
to have been received on the next succeeding Business Day for purposes of
calculating interest thereon. All such payments shall be made to the
Administrative Agent at its offices at 270 Park Avenue, New York, New York,
except payments to be made directly to the Issuing Bank or Swingline Lender as
expressly provided herein and except that payments pursuant to Sections 2.15,
2.16, 2.17 and 9.03 shall be made directly to the Persons entitled thereto and
payments pursuant to other Loan Documents shall be made to the Persons specified
therein. The Administrative Agent shall distribute any such payments received by
it for the account of any other Person to the appropriate recipient promptly
following receipt thereof. If any payment under any Loan Document shall be due
on a day that is not a Business Day, the date for payment shall be extended to
the next succeeding Business Day, and, in the case of any payment accruing
interest, interest thereon shall be payable for the period of such extension.
All payments under each Loan Document shall be made in dollars.

                  (b) If at any time insufficient funds are received by and
available to the Administrative Agent to pay fully all amounts of principal,
unreimbursed LC Disbursements, interest and fees then due hereunder, such funds
shall be applied (i) first, towards payment of interest and fees then due
hereunder, ratably among the parties entitled thereto in accordance with the
amounts of interest and fees then due to such parties, and (ii) second, towards
payment of principal and unreimbursed LC Disbursements then due hereunder,
ratably among the parties entitled thereto in accordance with the amounts of
principal and unreimbursed LC Disbursements then due to such parties.

                  (c) If any Lender shall, by exercising any right of setoff or
counterclaim or otherwise, obtain payment in respect of any principal of or
interest on any of its Revolving Loans, Term Loans or participations in LC
Disbursements or Swingline Loans resulting in such Lender receiving payment of a
greater proportion of the aggregate amount of its Revolving Loans, Term Loans
and participations in LC Disbursements and Swingline Loans and accrued interest
thereon than the proportion received by any other Lender, then the Lender
receiving such greater proportion shall purchase (for cash at face value)
participations in the Revolving Loans, Term Loans and participations in LC
Disbursements and Swingline Loans of other Lenders to the extent necessary so
that the benefit of all such payments shall be shared by the Lenders ratably in
accordance with the aggregate amount of principal of and accrued interest on
their respective Revolving Loans, Term Loans and participations in LC
Disbursements and Swingline Loans; provided that (i) if any such participations
are purchased and all or any portion of the payment giving rise thereto is
recovered, such participations shall be rescinded and the purchase price
restored to the extent of such recovery, without interest, and (ii) the
provisions of this paragraph shall not be construed to apply to any payment made
by the Borrower pursuant to and in accordance with the express terms of this
Agreement or any payment obtained by a Lender as consideration for the
assignment of or sale of a

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                                                                              66

participation in any of its Loans or participations in LC Disbursements to any
assignee or participant, other than to the Borrower or any Subsidiary or
Affiliate thereof (as to which the provisions of this paragraph shall apply).
For purposes of determining the respective amounts of any purchases required by
this paragraph in respect of any disproportionate payment received by any
Lender, the amount of each Tranche B Euro Loan shall be the US Dollar Equivalent
of the principal amount thereof at the time the payment giving rise to such
purchases is received by the applicable Lender. The Borrower consents to the
foregoing and agrees, to the extent it may effectively do so under applicable
law, that any Lender acquiring a participation pursuant to the foregoing
arrangements may exercise against the Borrower rights of setoff and counterclaim
with respect to such participation as fully as if such Lender were a direct
creditor of the Borrower in the amount of such participation.

                  (d) Unless the Administrative Agent shall have received notice
from the Borrower prior to the date on which any payment is due to the
Administrative Agent for the account of the Lenders or the Issuing Bank
hereunder that the Borrower will not make such payment, the Administrative Agent
may assume that the Borrower has made such payment on such date in accordance
herewith and may, in reliance upon such assumption, distribute to the Lenders or
the Issuing Bank, as the case may be, the amount due. In such event, if the
Borrower has not in fact made such payment, then each of the Lenders or the
Issuing Bank, as the case may be, severally agrees to repay to the
Administrative Agent forthwith on demand the amount so distributed to such
Lender or Issuing Bank with interest thereon, for each day from and including
the date such amount is distributed to it to but excluding the date of payment
to the Administrative Agent, at the greater of the Federal Funds Effective Rate
and a rate determined by the Administrative Agent in accordance with banking
industry rules on interbank compensation.

                  (e) If any Lender shall fail to make any payment required to
be made by it pursuant to Section 2.04(c), 2.05(d) or (e), 2.06(b), 2.18(d) or
9.03(c), then the Administrative Agent may, in its discretion (notwithstanding
any contrary provision hereof), apply any amounts thereafter received by the
Administrative Agent for the account of such Lender to satisfy such Lender's
obligations under such Sections until all such unsatisfied obligations are fully
paid.

                  SECTION 2.19. Mitigation Obligations; Replacement of Lenders.
(a) If any Lender requests compensation under Section 2.15, or if the Borrower
is required to pay any additional amount to any Lender or any Governmental
Authority for the account of any Lender pursuant to Section 2.17, then such
Lender shall use reasonable efforts to designate a different lending office for
funding or booking its Loans hereunder or to assign its rights and obligations
hereunder to another of its offices, branches or affiliates, if, in the judgment
of such Lender, such designation or assignment (i) would eliminate or reduce
amounts payable pursuant to Section 2.15 or 2.17, as the case may be, in the
future and (ii) would not subject such Lender to any unreimbursed cost or
expense and would not otherwise be disadvantageous to such Lender. The Borrower
hereby agrees to pay all reasonable costs and expenses incurred by any Lender in
connection with any such designation or assignment.

<PAGE>

                                                                              67

                  (b) If any Lender requests compensation under Section 2.15, or
if the Borrower is required to pay any additional amount to any Lender or any
Governmental Authority for the account of any Lender pursuant to Section 2.17,
or if any Lender defaults in its obligation to fund Loans hereunder, then the
Borrower may, at its sole expense and effort, upon notice to such Lender and the
Administrative Agent, require such Lender to assign and delegate, without
recourse (in accordance with and subject to the restrictions contained in
Section 9.04), all its interests, rights and obligations under this Agreement to
an assignee that shall assume such obligations (which assignee may be another
Lender, if a Lender accepts such assignment); provided that (i) the Borrower
shall have received the prior written consent of the Administrative Agent (and,
if a Revolving Commitment is being assigned, the Issuing Bank and Swingline
Lender), which consent shall not unreasonably be withheld and (ii) such Lender
shall have received payment of an amount equal to the outstanding principal of
its Loans and funded participations in LC Disbursements and Swingline Loans,
accrued interest thereon, accrued fees and all other amounts payable to it
hereunder, from the assignee (to the extent of such outstanding principal and
accrued interest and fees) or the Borrower (in the case of all other amounts)
and such Lender shall be released from all obligations hereunder. A Lender shall
not be required to make any such assignment and delegation if, prior thereto, as
a result of a waiver by such Lender or otherwise, the circumstances entitling
the Borrower to require such assignment and delegation cease to apply.

                                   ARTICLE III

                         Representations and Warranties

                  Each of Holdings and the Borrower and, solely for purposes of
Section 3.01, 3.02, 3.03, 3.08, 3.09 and 3.12, the Parent represents and
warrants to the Lenders that:

                  SECTION 3.01. Organization; Powers. Each of the Parent,
Holdings, the Borrower and its Subsidiaries is duly organized, validly existing
and in good standing under the laws of the jurisdiction of its organization, has
all requisite power and authority to carry on its business as now conducted and,
except where the failure to do so, individually or in the aggregate, could not
reasonably be expected to result in a Material Adverse Effect, is qualified to
do business in, and is in good standing in, every jurisdiction where such
qualification is required.

                  SECTION 3.02. Authorization; Enforceability. The Transactions
entered into and to be entered into by the Parent and each Loan Party are within
the Parent's or such Loan Party's (as the case may be) corporate or limited
liability company powers and have been duly authorized by all necessary
corporate or limited liability company and, if required, stockholder or member
action. This Agreement has been duly executed and delivered by each of the
Parent, Holdings and the Borrower and constitutes, and each other Loan Document
to which the Parent or any Loan Party is to be a party, when executed and
delivered by the Parent or such Loan Party (as the case may be), will
constitute, a legal, valid and binding obligation of the Parent, Holdings, the
Borrower or such Loan Party (as the case may be), enforceable in accordance with
its terms, subject to

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                                                                              68

applicable bankruptcy, insolvency, reorganization, moratorium or other laws
affecting creditors' rights generally and subject to general principles of
equity, regardless of whether considered in a proceeding in equity or at law.

                  SECTION 3.03. Governmental Approvals; No Conflicts. The
Transactions (a) do not require any consent or approval of, registration or
filing with, or any other action by, any Governmental Authority, except such as
have been obtained or made and are in full force and effect and except filings
necessary to perfect Liens created under the Loan Documents, (b) will not
violate any applicable law or regulation or the charter, limited liability
company agreement, by-laws or other organizational documents of the Parent,
Holdings, the Borrower or any of its Subsidiaries or any order of any
Governmental Authority, (c) will not violate or result in a default under any
indenture, agreement or other instrument binding upon the Parent, Holdings, the
Borrower or any of its Subsidiaries or any of their assets, or give rise to a
right thereunder to require any payment to be made by the Parent, Holdings, the
Borrower or any of its Subsidiaries, and (d) will not result in the creation or
imposition of any Lien on any asset of the Parent, Holdings, the Borrower or any
of its Subsidiaries, except Liens permitted under Section 6.02.

                  SECTION 3.04. Financial Condition; No Material Adverse Change.
(a) The Borrower has heretofore furnished to the Lenders the consolidated
balance sheet and statements of income, stockholders equity and cash flows of
the Acquired Business (i) as of and for the fiscal years ended December 31,
2001, December 31, 2000 and December 31, 1999, reported on by KPMG LLP,
independent public accountants, without qualification and (ii) as of and for the
fiscal quarter and the portion of the fiscal year ended June 30, 2002, reviewed
by KPMG LLP, independent public accounts, as provided in Statement on Auditing
Standards No. 71, without qualification. Such financial statements present
fairly, in all material respects, the financial position and results of
operations and cash flows of the Acquired Business as of such dates and for such
periods in accordance with GAAP, subject to year-end audit adjustments and the
absence of footnotes in the case of the statements referred to in clause (ii)
above.

                  (b) The Borrower has heretofore furnished to the Lenders its
pro forma consolidated balance sheet as of June 30, 2002 prepared giving effect
to the Transactions (other than the Phase II Equity Financing) as if such
Transactions had occurred on such date. Such pro forma consolidated balance
sheet (i) has been prepared in good faith based on the same assumptions used to
prepare the pro forma financial statements included in the Information
Memorandum (which assumptions are believed by Holdings and the Borrower to be
reasonable), (ii) is based on the best information available to Holdings and the
Borrower after due inquiry, (iii) accurately reflects all adjustments necessary
to give effect to the Transactions and (iv) presents fairly, in all material
respects, the pro forma financial position of the Borrower and its consolidated
Subsidiaries as of such date, as if the Transactions had occurred on such date.

                  (c) Except as disclosed in the financial statements referred
to above or the notes thereto or in the Information Memorandum and except for
the Disclosed Matters, after giving effect to the Transactions, none of
Holdings, the Borrower or its Subsidiaries

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                                                                              69

has, as of the Effective Date, any contingent liabilities, unusual long-term
commitments or unrealized losses that, individually or in the aggregate, could
reasonably be excepted to result in a Material Adverse Effect.

                  (d) Since December 31, 2001, there has been no material
adverse change in the business, operations, prospects, assets, liabilities or
financial condition of the Acquired Business of Holdings, the Borrower and its
Subsidiaries, taken as a whole.

                  SECTION 3.05. Properties. (a) Each of Holdings, the Borrower
and its Subsidiaries has good title to, or valid leasehold interests in, all its
real and personal property material to its business (including its Mortgaged
Properties), except for minor defects in title that do not interfere with its
ability to conduct its business as currently conducted or to utilize such
properties for their intended purposes.

                  (b) Each of Holdings, the Borrower and its Subsidiaries owns,
or is licensed to use, all trademarks, tradenames, copyrights, patents and other
intellectual property material to its business, and the use thereof by Holdings,
the Borrower and its Subsidiaries does not infringe upon the rights of any other
Person, except, in each case, for any matters that, individually or in the
aggregate, could not reasonably be expected to result in a Material Adverse
Effect.

                  (c) Schedule 3.05 sets forth the address of each real property
that is owned or leased by the Borrower or any of its Subsidiaries as of the
Effective Date after giving effect to the Transactions.

                  SECTION 3.06. Litigation and Environmental Matters. (a) There
are no actions, suits or proceedings by or before any arbitrator or Governmental
Authority pending against or, to the knowledge of Holdings or the Borrower,
threatened against or affecting Holdings, the Borrower, any of its Subsidiaries
or any of their respective executive officers or directors (i) which could
reasonably be expected, individually or in the aggregate, to result in a
Material Adverse Effect (other than the Disclosed Matters) or (ii) that involve
any of the Loan Documents or the Transactions.

                  (b) Except for either the Disclosed Matters or any other
matters that, individually or in the aggregate, could not reasonably be expected
to result in a Material Adverse Effect, none of Holdings, the Borrower or any of
its Subsidiaries (i) has failed to comply with any Environmental Law or to
obtain, maintain or comply with any permit, license or other approval required
under any Environmental Law, (ii) has become subject to any Environmental
Liability, (iii) has received notice of any claim with respect to any
Environmental Liability or (iv) knows of any facts or circumstances which are
reasonably likely to form the basis for any Environmental Liability.

                  SECTION 3.07. Compliance with Laws and Agreements. Each of
Holdings, the Borrower and its Subsidiaries is in compliance with all laws,
regulations and orders of any Governmental Authority applicable to it or its
property and all indentures, agreements and other instruments binding upon it or
its property, except where the failure to do so, individually or in the
aggregate, could not reasonably be

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                                       70

expected to result in a Material Adverse Effect. No Default has occurred and is
continuing.

                  SECTION 3.08. Investment and Holding Company Status. None of
the Parent, Holdings, the Borrower or any of its Subsidiaries is (a) an
"investment company" as defined in, or subject to regulation under, the
Investment Company Act of 1940 or (b) a "holding company" as defined in, or
subject to regulation under, the Public Utility Holding Company Act of 1935.

                  SECTION 3.09. Taxes. Each of the Parent, Holdings, the
Borrower and its Subsidiaries has timely filed or caused to be filed all
material Tax returns and reports required to have been filed and has paid or
caused to be paid all material Taxes required to have been paid by it, except
any Taxes that are being contested in good faith by appropriate proceedings and
for which the Parent, Holdings, the Borrower or such Subsidiary, as applicable,
has set aside on its books adequate reserves.

                  SECTION 3.10. ERISA; Margin Regulations. (a) During the five
year period prior to the date on which this representation is made or deemed to
be made with respect to any Plan or Multiemployer Plan, no ERISA Event has
occurred or is reasonably expected to occur that, when taken together with all
other such ERISA Events for which liability has occurred during such five year
period or for which liability is reasonably expected to occur, could reasonably
be expected to result in a Material Adverse Effect. The present value of all
accumulated benefit obligations under each Plan (based on the assumptions used
for purposes of Statement of Financial Accounting Standards No. 87) did not, as
of the date of the most recent financial statements reflecting such amounts,
exceed the fair market value of the assets of such Plan by an amount that would
reasonably be expected to have a Material Adverse Effect, and the present value
of all accumulated benefit obligations of all underfunded Plans (based on the
assumptions used for purposes of Statement of Financial Accounting Standards No.
87) did not, as of the date of the most recent financial statements reflecting
such amounts, exceed the fair market value of the assets of all such underfunded
Plans by an amount that would reasonably be expected to have a Material Adverse
Effect.

                  (b) None of Holdings, the Borrower or any of its Subsidiaries
is engaged principally, or as one of its important activities, in the business
of extending credit for the purpose of buying or carrying Margin Stock. No part
of the proceeds of any Loan or any Letter of Credit will be used, whether
directly or indirectly, and whether immediately, incidentally or ultimately, in
any manner that would entail a violation of the Regulations of the Board,
including Regulation T, U or X.

                  SECTION 3.11. Disclosure. Neither the Information Memorandum
nor any of the other written reports, financial statements, certificates or
other written information, taken as a whole, furnished by or on behalf of any
Loan Party to the Administrative Agent or any Lender in connection with the
negotiation of this Agreement or any other Loan Document or delivered hereunder
or thereunder (as of the date thereof and as modified or supplemented by other
information so furnished) contains any material misstatement of fact or omits to
state any material fact necessary to make the

<PAGE>
                                       71

statements therein, in the light of the circumstances under which they were
made, not misleading; provided that, with respect to projected financial
information, Holdings and the Borrower represent only that such information was
prepared in good faith based upon assumptions believed to be reasonable (i) at
the time such projected financial information was prepared, (ii) on the date of
the Information Memorandum and (iii) as of the date hereof.

                  SECTION 3.12. Subsidiaries. As of the Effective Date, the
Parent does not have any subsidiaries other than Holdings, the Borrower and the
Borrower's Subsidiaries, and Holdings does not have any subsidiaries other than
the Borrower and the Borrower's Subsidiaries. Schedule 3.12 sets forth (i) the
name of, and the ownership interest of the Parent in, each subsidiary of the
Parent and identifies each subsidiary that is a Subsidiary Loan Party, in each
case as of the Effective Date, (ii) the name of, and the ownership interest of
Holdings in, each subsidiary of Holdings and identifies each subsidiary that is
a Subsidiary Loan Party, in each case as of the Effective Date, and (iii) the
name of, and the ownership interest of the Borrower in, each Subsidiary of the
Borrower and identifies each Subsidiary that is a Subsidiary Loan Party, in each
case as of the Effective Date.

                  SECTION 3.13. Insurance. Schedule 3.13 sets forth a
description of all insurance maintained by or on behalf of Holdings, the
Borrower and its Subsidiaries as of the Effective Date. As of the Effective
Date, all premiums in respect of such insurance have been paid. Holdings and the
Borrower believe that the insurance maintained by or on behalf of Holdings, the
Borrower and its Subsidiaries is adequate.

                  SECTION 3.14. Labor Matters. As of the Effective Date, there
are no strikes, lockouts or slowdowns against Holdings, the Borrower or any
Subsidiary pending or, to the knowledge of Holdings or the Borrower, threatened.
Except as could not, individually or in the aggregate, reasonably be expected to
result in a Material Adverse Effect: (a) the hours worked by and payments made
to employees of Holdings, the Borrower and the Subsidiaries have not been in
violation of the Fair Labor Standards Act or any other applicable Federal,
state, local or foreign law dealing with such matters; (b) all payments due from
Holdings, the Borrower or any Subsidiary, or for which any claim may be made
against Holdings, the Borrower or any Subsidiary, on account of wages and
employee health and welfare insurance and other benefits, have been paid or
accrued as a liability on the books of Holdings, the Borrower or such
Subsidiary; and (c) the consummation of the Transactions will not give rise to
any right of termination or right of renegotiation on the part of any union
under any collective bargaining agreement to which Holdings, the Borrower or any
Subsidiary is bound.

                  SECTION 3.15. Solvency. Immediately after the consummation of
the Transactions to occur on the Effective Date and immediately following the
making of each Loan made on the Effective Date and after giving effect to the
application of the proceeds of such Loans and to the rights of reimbursement,
contribution and subrogation created by the Collateral Agreement, (a) the fair
value of the assets of each Loan Party, at a fair valuation, will exceed its
debts and liabilities, subordinated, contingent or otherwise; (b) the present
fair saleable value of the property of each Loan Party will be

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                                                                              72

greater than the amount that will be required to pay the probable liability of
its debts and other liabilities, subordinated, contingent or otherwise, as such
debts and other liabilities become absolute and matured; (c) each Loan Party
will be able to pay its debts and liabilities, subordinated, contingent or
otherwise, as such debts and liabilities become absolute and matured; and (d)
each Loan Party will not have unreasonably small capital with which to conduct
the business in which it is engaged as such business is now conducted and is
proposed to be conducted following the Effective Date.

                  SECTION 3.16. Senior Indebtedness. The Obligations constitute
"Senior Indebtedness" under and as defined in the Senior Subordinated Debt
Documents.

                  SECTION 3.17. Acquisition. As of the Effective Date, each of
the Acquisition Agreement and the Core Qwest Agreements has been duly
authorized, executed and delivered by each of the parties thereto and
constitutes a legal, valid and binding obligation of each such party,
enforceable in accordance with its terms, subject to applicable bankruptcy,
insolvency, reorganization, moratorium or other laws affecting creditors' rights
generally and subject to general principles of equity, regardless of whether
considered in a proceeding in equity or at law. A true, correct and complete
copy (including any amendments and waivers) of the Acquisition Agreement and of
each of the Core Qwest Agreements has been furnished to the Administrative
Agent.

                  SECTION 3.18. Security Documents. (a) The Collateral Agreement
is effective to create in favor of the Collateral Agent, for the benefit of the
Secured Parties, a legal, valid and enforceable security interest in the
Collateral described therein and proceeds thereof. In the case of the Pledged
Stock (as defined in the Collateral Agreement) described in the Collateral
Agreement, when stock certificates representing such Pledged Stock are delivered
to the Collateral Agent, and in the case of the other Collateral described in
the Collateral Agreement (other than the Intellectual Property, as defined in
the Collateral Agreement), when financing statements and other filings specified
on Schedule 5 of the Perfection Certificate in appropriate form are filed in the
offices specified on Schedule 6 of the Perfection Certificate (as updated by the
Borrower from time to time in accordance with Section 5.03), the Collateral
Agreement shall constitute a fully perfected Lien on, and security interest in,
all right, title and interest of the Loan Parties in such Collateral and the
proceeds thereof, as security for the Obligations to the extent perfection can
be obtained by filing Uniform Commercial Code financing statements, in each case
prior and superior in right to any other Person (except, in the case of
Collateral other than Pledged Stock, Liens permitted by Section 6.02(a)).

                  (b) When the Collateral Agreement or a summary thereof is
properly filed in the United States Patent and Trademark Office and the United
States Copyright Office, and, with respect to Collateral in which a security
interest cannot be perfected by such filings, upon the proper filing of the
financing statements referred to in paragraph (a) above, the Collateral
Agreement and such financing statements shall constitute a fully perfected Lien
on, and security interest in, all right, title and interest of the grantors
thereunder in the Intellectual Property (as defined in the Collateral
Agreement), in each case prior and superior in right to any other Person (it
being understood that subsequent recordings in the United States Patent and
Trademark Office and the United States

<PAGE>

                                                                              73

Copyright Office may be necessary to perfect a lien on registered trademarks and
patents, trademark and patent applications and registered copyrights acquired by
the grantors after the date hereof).

                  (c) The Mortgages, if any, entered into after the Effective
Date pursuant to Section 5.13 shall be effective to create in favor of the
Collateral Agent, for the ratable benefit of the Secured Parties, a legal, valid
and enforceable Lien on all of the Loan Parties' right, title and interest in
and to the Mortgaged Property thereunder and the proceeds thereof, and when such
Mortgages are filed in the proper real estate filing offices, such Mortgages
shall constitute a fully perfected Lien on, and security interest in, all right,
title and interest of Loan Parties in such Mortgages Property and the proceeds
thereof, in each case prior and superior in right to any other Person, other
than with respect to the rights of Person pursuant to Liens expressly permitted
by Section 6.02(a).

                  SECTION 3.19. Liens. There are no Liens of any nature
whatsoever on any properties of Holdings, the Borrower or any of its
Subsidiaries other than Permitted Encumbrances and Liens permitted by Section
6.02(a).

                  SECTION 3.20. No Burdensome Restrictions. None of Holdings,
the Borrower or any of its Subsidiaries is a party to or bound by any
Contractual Obligation, or subject to any Requirement of Law, which has resulted
in a Material Adverse Effect.

                                   ARTICLE IV

                                   Conditions

                  SECTION 4.01. Effective Date. The obligations of the Lenders
to make Loans and of the Issuing Bank to issue Letters of Credit hereunder shall
not become effective until the date on which each of the following conditions is
satisfied (or waived in accordance with Section 9.02):

                  (a) The Administrative Agent (or its counsel) shall have
         received from each party hereto either (i) a counterpart of this
         Agreement signed on behalf of such party or (ii) written evidence
         satisfactory to the Administrative Agent (which may include telecopy
         transmission of a signed signature page of this Agreement) that such
         party has signed a counterpart of this Agreement.

                  (b) The Administrative Agent shall have received a favorable
         written opinion (addressed to the Administrative Agent and the Lenders
         and dated the Effective Date) of Latham & Watkins LLP, counsel for the
         Borrower, substantially in the form of Exhibit B covering such other
         matters relating to the Loan Parties, the Loan Documents or the
         Transactions as the Required Lenders shall reasonably request. Each of
         Holdings and the Borrower hereby requests such counsel to deliver such
         opinions.

                  (c) The Administrative Agent shall have received such
         documents and certificates as the Administrative Agent or its counsel
         may reasonably request

<PAGE>

                                                                              74

         relating to the organization, existence and good standing of each Loan
         Party, the authorization of the Transactions and any other legal
         matters relating to the Loan Parties, the Loan Documents or the
         Transactions, all in form and substance satisfactory to the
         Administrative Agent.

                  (d) The Administrative Agent shall have received a
         certificate, dated the Effective Date and signed by the President, a
         Vice President or a Financial Officer of the Borrower, confirming
         compliance with the conditions set forth in paragraphs (a) and (b) of
         Section 4.02.

                  (e) The Administrative Agent shall have received all fees and
         other amounts due and payable on or prior to the Effective Date,
         including, to the extent invoiced, reimbursement or payment of all
         out-of-pocket expenses (including reasonable fees, charges and
         disbursements of counsel) required to be reimbursed or paid by any Loan
         Party hereunder or under any other Loan Document.

                  (f) The Collateral and Guarantee Requirement shall have been
         satisfied and the Administrative Agent shall have received a completed
         Perfection Certificate dated the Effective Date and signed by an
         executive officer or Financial Officer of the Borrower, together with
         all attachments contemplated thereby, including the results of a search
         of the Uniform Commercial Code (or equivalent) filings made with
         respect to the Loan Parties in the jurisdictions contemplated by the
         Perfection Certificate and copies of the financing statements (or
         similar documents) disclosed by such search and evidence reasonably
         satisfactory to the Administrative Agent that the Liens indicated by
         such financing statements (or similar documents) are permitted by
         Section 6.02 or have been released.

                  (g) The Administrative Agent shall have received evidence that
         the insurance required by Section 5.07 and the Security Documents is in
         effect.

                  (h) The Phase I Equity Financing shall have been consummated,
         and the Borrower shall have received, as a common capital contribution
         from Holdings, gross cash proceeds of not less than $655,000,000 from
         the Phase I Equity Financing. The Administrative Agent shall have
         received copies of all instruments, agreements or other documents
         evidencing the Phase I Equity Financing, certified by a Financial
         Officer as complete and correct.

                  (i) The Borrower shall have received gross cash proceeds of
         not less than $525,000,000 from the issuance of the Senior Subordinated
         Debt. The terms and conditions of the Senior Subordinated Debt and the
         provisions of the Senior Subordinated Debt Documents shall be
         reasonably satisfactory to the Arrangers. The Administrative Agent
         shall have received copies of the Senior Subordinated Debt Documents,
         certified by a Financial Officer as complete and correct.

                  (j) The Borrower shall have received gross cash proceeds of
         not less than $450,000,000 from the issuance of the Senior Unsecured
         Debt. The terms and

<PAGE>

                                                                              75

         conditions of the Senior Unsecured Debt and the provisions of the
         Senior Unsecured Debt Documents shall be reasonably satisfactory to the
         Arrangers. The Administrative Agent shall have received copies of the
         Senior Unsecured Debt Documents, certified by a Financial Officer as
         complete and correct.

                  (k) The Acquisition shall have been consummated or shall be
         consummated simultaneously with the initial funding of the Loans on the
         Effective Date in accordance with applicable laws and the terms of the
         Acquisition Agreement and any documents related thereto, without any
         amendment to or waiver or other modification of any material term or
         condition in the Acquisition Agreement or any documents related thereto
         not approved by the Arrangers. The Administrative Agent shall have
         received copies of the Acquisition Agreement and any documents related
         thereto and all certificates, opinions and other documents delivered
         thereunder, certified by a Financial Officer as complete and correct.
         The structure of the Acquisition and the other Transactions and all
         Tax, legal and environmental matters and the accounting treatment
         related thereto shall be consistent with the terms set forth in the
         Acquisition Agreement and all documents related thereto and the
         information delivered to the Initial Lenders and the Arrangers as of
         August 20, 2002. The Arrangers shall be satisfied in all respects with
         the terms of any agreements (including definitive documentation) to be
         entered into in connection with the Transactions that had not been
         delivered to them on or prior to August 20, 2002, including without
         limitation those relating to the Phase I Equity Financing. The rights
         and obligations of Dex Holdings LLC under the Acquisition Agreement
         shall be assigned by Dex Holdings LLC to the Borrower and the rights
         and obligations of Dex Holdings LLC under the Publishing Agreement and
         the Non-Competition Agreement shall be assigned by Dex Holdings LLC to
         the Parent, in each case pursuant to written instruments of assignment
         and assumption reasonably satisfactory to the Arrangers.

                  (l) The Administrative Agent shall have received a certificate
         from the chief financial officer, principal accounting officer,
         treasurer or controller of Qwest that none of Qwest Services, Qwest
         Corp., Qwest or Dex shall be Insolvent upon the consummation of the
         Acquisition and the other transactions contemplated by the Acquisition
         Agreement.

                  (m) After giving effect to the Transactions to be consummated
         on the Effective Date, the Parent, Holdings, the Borrower and the
         Subsidiaries shall have outstanding no Indebtedness or preferred Equity
         Interests other than (i) the Loans, (ii) the Senior Subordinated Debt,
         (iii) the Senior Unsecured Debt and (iv) the Indebtedness set forth in
         Schedule 6.01, and (v) Non-Cash Pay Preferred Stock of Holdings issued
         in connection with the Phase I Equity Financing.

                  (n) All consents and approvals required to be obtained from
         any Governmental Authority (including but not limited to state public
         utility commissions) or material third parties in connection with the
         Transactions shall have been obtained to the extent such consents or
         approvals are required under

<PAGE>

                                                                              76

         applicable laws or agreements or otherwise, and all applicable
         regulatory appeal periods shall have expired. The Administrative Agent
         shall have received a certificate of a Financial Officer of the
         Borrower, certifying that there is no claim, action or proceeding
         pending or, to the knowledge of the Sponsors or the Borrower,
         threatened, by any Governmental Authority to enjoin, restrain or
         prohibit (or by any other Person that has a reasonable likelihood of
         enjoining, restraining or prohibiting) the Acquisition, or by any
         Person that has a reasonable likelihood of imposing burdensome
         conditions on the Acquisitions.

                  (o) The Administrative Agent shall have received a certificate
         of a Financial Officer of the Borrower certifying, to the best of his
         or her knowledge, that, on a pro forma basis after giving effect to the
         Transactions, the Borrower (i) will have Adjusted Consolidated EBITDA
         for a twelve month period ending on June 30, 2002 of not less than
         $345,000,000 and (ii) will have a pro forma Leverage Ratio as of June
         30, 2002 of not greater than 6.50:1.00.

                  (p) Each of the Parent Agreement, the Parent Standby Credit
         Facility and the Standby Receivables Purchase Agreement shall have been
         executed and delivered and shall be in full force and effect, and the
         Administrative Agent shall have received satisfactory evidence thereof.
         The Administrative Agent shall have received copies of all
         documentation relating to each of the Parent Agreement, the Parent
         Standby Credit Facility and the Standby Receivables Purchase Agreement,
         certified by a Financial Officer as being complete and correct.

The Administrative Agent shall notify the Borrower and the Lenders of the
Effective Date, and such notice shall be conclusive and binding. Notwithstanding
the foregoing, the obligations of the Lenders to make Loans and of the Issuing
Bank to issue Letters of Credit hereunder shall not become effective unless each
of the foregoing conditions is satisfied (or waived pursuant to Section 9.02) at
or prior to 5:00 p.m., New York City time, on December 15, 2002 (and, in the
event such conditions are not so satisfied or waived, the Commitments shall
terminate at such time).

                  SECTION 4.02. Each Credit Event. The obligation of each Lender
to make a Loan on any date, and of the Issuing Bank to issue, increase, renew or
extend any Letter of Credit on any date, is subject to receipt of the request
therefor in accordance herewith and to the satisfaction of the following
conditions:

                  (a) The representations and warranties of each Loan Party set
         forth in the Loan Documents shall be true and correct in all material
         respects on and as of the date such Loan is made or the date of
         issuance, increase, renewal or extension of such Letter of Credit, as
         applicable, except to the extent such representations and warranties
         expressly relate to an earlier date (in which case such representations
         and warranties shall be true and correct in all material respects on
         and as of such earlier date); provided, however, that for purposes of
         making the representations and warranties contained in Section 3.04(d),
         solely in connection with a request of a Lender to make a Revolving
         Loan or a request of the Issuing Bank to issue,

<PAGE>

                                                                              77

         increase, renew or extend any Letter of Credit, the term "prospects"
         contained therein shall be disregarded.

                  (b) At the time of and immediately after giving effect to such
         Borrowing or the issuance, increase, renewal or extension of such
         Letter of Credit, as applicable, no Default shall have occurred and be
         continuing.

Each funding of Loans and each issuance, increase, renewal or extension of a
Letter of Credit shall be deemed to constitute a representation and warranty by
Holdings and the Borrower on the date thereof as to the matters specified in
paragraphs (a) and (b) of this Section.

                  SECTION 4.03. Tranche A Credit Event. The obligation of each
Lender to make a Tranche A Term Loan on any date, other than such Tranche A Term
Loan to be made on the Effective Date, is subject to receipt of the request
therefore in accordance herewith and to the satisfaction of the following
conditions:

                  (a) The Phase II Equity Financing shall have been consummated,
         and the Borrower shall have received, on or prior to the Phase II
         Closing Date, gross cash proceeds of not less than $50,000,000 from the
         Phase II Equity Financing in the form of a common capital contribution
         from Holdings. The Administrative Agent shall have received copies of
         all instruments, agreements or other documents evidencing such
         additional capital contribution, certified by a Financial Officer as
         complete and correct.

                  (b) The Phase II Acquisition shall have been consummated or
         shall be consummated simultaneously with the funding of such Tranche A
         Term Loans in accordance with applicable laws and the terms of the
         Phase II Acquisition Agreement. The Phase II Closing Date shall be no
         later than December 15, 2003.

                  (c) The Pro Forma Leverage Ratio on such date shall not be
         greater than the maximum Leverage Ratio permitted by Section 6.17 as of
         the last day of the fiscal quarter most recently ended on or prior to
         such date.

                                    ARTICLE V

                              Affirmative Covenants

                  Until the Commitments have expired or been terminated and the
principal of and interest on each Loan and all fees payable hereunder shall have
been paid in full and all Letters of Credit shall have expired or terminated and
all LC Disbursements shall have been reimbursed, each of Holdings and the
Borrower covenants and agrees with the Lenders that:

                  SECTION 5.01. Financial Statements and Other Information.
Holdings and the Borrower will furnish to the Administrative Agent and each
Lender:

<PAGE>

                                                                              78

                  (a) no later than the earlier of (i) 10 days after the date
         that Holdings is required to file a report on Form 10-K with the
         Securities and Exchange Commission in compliance with the reporting
         requirements of Section 13 or 15(d) of the Securities Exchange Act of
         1934, as amended (whether or not Holdings is so subject to such
         reporting requirements), and (ii) 100 days after the end of each fiscal
         year of Holdings, Holdings audited consolidated balance sheet and
         related statements of operations, stockholders' equity and cash flows
         as of the end of and for such year, setting forth in each case in
         comparative form the figures for the previous fiscal year, all reported
         on by KPMG LLP or other independent public accountants of recognized
         national standing (without a "going concern" or like qualification or
         exception and without any qualification or exception as to the scope of
         such audit) to the effect that such consolidated financial statements
         present fairly in all material respects the financial condition and
         results of operations of Holdings and its consolidated Subsidiaries on
         a consolidated basis in accordance with GAAP consistently applied;

                  (b) no later than the earlier of (i) 10 days after the date
         that Holdings is required to file a report on Form 10-Q with the
         Securities and Exchange Commission in compliance with the reporting
         requirements of Section 13 or 15(d) of the Securities Exchange Act of
         1934, as amended (whether or not Holdings is so subject to such
         reporting requirements), and (ii) 55 days after the end of each of the
         first three fiscal quarters of each fiscal year of Holdings, Holdings
         unaudited consolidated balance sheet and related statements of
         operations, stockholders' equity and cash flows as of the end of and
         for such fiscal quarter and the then elapsed portion of the fiscal
         year, setting forth in each case in comparative form the figures for
         the corresponding period or periods of (or, in the case of the balance
         sheet, as of the end of) the previous fiscal year, all certified by a
         Financial Officer as presenting fairly in all material respects the
         financial condition and results of operations of Holdings and its
         consolidated Subsidiaries on a consolidated basis in accordance with
         GAAP consistently applied, subject to normal year-end audit adjustments
         and the absence of footnotes;

                  (c) within 30 days after the end of each of the first two
         fiscal months of each fiscal quarter of Holdings, a summary income
         statement and balance sheet of Holdings and its consolidated
         Subsidiaries for such month and as of the last day of such month;

                  (d) concurrently with any delivery of financial statements
         under clause (a) or (b) above, a certificate of a Financial Officer of
         the Borrower (i) certifying as to whether a Default has occurred and,
         if a Default has occurred, specifying the details thereof and any
         action taken or proposed to be taken with respect thereto, (ii) setting
         forth reasonably detailed calculations demonstrating compliance with
         the Financial Covenants, (iii) stating whether any change in GAAP or in
         the application thereof has occurred since the date of the audited
         financial statements referred to in Section 3.04 and, if any such
         change has occurred, specifying the effect of such change on the
         financial statements accompanying such certificate, (iv) identifying
         any Subsidiary formed or acquired

<PAGE>

                                                                              79

         since the end of the previous fiscal quarter, (v) identifying any
         parcels of real property or improvements thereto with a value exceeding
         $10,000,000 that have been acquired by any Loan Party since the end of
         the previous fiscal quarter, (vi) identifying any changes of the type
         described in Section 5.03(a) that have not been previously reported by
         the Borrower, (vii) identifying any Permitted Acquisition or other
         acquisitions of going concerns and any Investments in Unrestricted
         Subsidiaries that have been consummated since the end of the previous
         fiscal quarter, including the date on which each such acquisition or
         Investment was consummated and the consideration therefor, (viii)
         identifying any material Intellectual Property (as defined in the
         Collateral Agreement) with respect to which a notice is required to be
         delivered under the Collateral Agreement and has not been previously
         delivered, (ix) identifying any Prepayment Events that have occurred
         since the end of the previous fiscal quarter and setting forth a
         reasonably detailed calculation of the Net Proceeds (and, if
         applicable, Allocable Net Proceeds) received from any such Prepayment
         Events, (x) identifying any Designated Equity Proceeds received during
         the previous fiscal quarter and any application of Designated Equity
         Proceeds during the previous fiscal quarter to Designated Equity
         Proceeds Uses and (xi) identifying any change in the locations at which
         equipment and inventory, in each case with a value in excess of
         $10,000,000, are located, if not owned by a Loan Party;

                  (e) concurrently with any delivery of financial statements
         under clause (a) above, a certificate of the accounting firm that
         reported on such financial statements stating whether they obtained
         knowledge during the course of their examination of such financial
         statements of any Default (which certificate may be limited to the
         extent required by accounting rules, guidelines or practice);

                  (f) within 30 days after the commencement of each fiscal year
         of the Borrower, a detailed consolidated budget for such fiscal year
         (broken down by month and including a projected consolidated balance
         sheet and related statements of projected operations and cash flow as
         of the end of and for such fiscal year and setting forth the
         assumptions used for purposes of preparing such budget) and, promptly
         when available, any significant revisions of such budget;

                  (g) promptly after the same become publicly available, copies
         of all periodic and other reports, proxy statements and other materials
         filed by the Parent, Holdings, the Borrower or any Subsidiary with the
         Securities and Exchange Commission, or any Governmental Authority
         succeeding to any or all of the functions of said Commission, or with
         any national securities exchange, or in the event the Parent or
         Holdings becomes a publicly traded company, distributed by the Parent
         or Holdings, as applicable, to its shareholders generally; and

                  (h) promptly following any request therefor, such other
         information regarding the operations, business affairs and financial
         condition of the Parent, Holdings, the Borrower or any Subsidiary, or
         compliance with the terms of any

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                                                                              80

         Loan Document, as the Administrative Agent or any Lender may reasonably
         request.

                  SECTION 5.02. Notices of Material Events. Holdings and the
Borrower will furnish to the Administrative Agent and each Lender written notice
of the following promptly after any Financial Officer or executive officer of
Holdings, the Borrower or any Subsidiary obtains knowledge thereof:

                  (a) the occurrence of any Default;

                  (b) the filing or commencement of any action, suit or
         proceeding by or before any arbitrator or Governmental Authority
         against or affecting the Parent, Holdings, the Borrower or any
         Affiliate thereof that involves a reasonable possibility of an adverse
         determination and which, if adversely determined, could reasonably be
         expected to result in a Material Adverse Effect;

                  (c) the occurrence of any ERISA Event that, alone or together
         with any other ERISA Events that have occurred, could reasonably be
         expected to result in a Material Adverse Effect; and

                  (d) any other development that results in, or could reasonably
         be expected to result in, a Material Adverse Effect.

Each notice delivered under this Section shall be accompanied by a statement of
a Financial Officer or other executive officer of the Borrower setting forth the
details of the event or development requiring such notice and any action taken
or proposed to be taken with respect thereto.

                  SECTION 5.03. Information Regarding Collateral. (a) The
Borrower will furnish to the Administrative Agent prompt written notice of any
change (i) in any Loan Party's legal name, as reflected in its organization
documents, (ii) in any Loan Party's jurisdiction of organization or corporate
structure and (iii) in any Loan Party's identity, Federal Taxpayer
Identification Number or organization number, if any, assigned by the
jurisdiction of its organization. The Borrower agrees not to effect or permit
any change referred to in clauses (i) through (iii) of the preceding sentence
unless all filings have been made under the Uniform Commercial Code or otherwise
that are required in order for the Agent to continue at all times following such
change to have a valid, legal and perfected security interest in all the
Collateral for the benefit of the Secured Parties. The Borrower also agrees
promptly to notify the Administrative Agent if any damage to or destruction of
Collateral that is uninsured and has a fair market value exceeding $10,000,000
occurs.

                  (b) Each year, at the time of delivery of annual financial
statements with respect to the preceding fiscal year pursuant to clause (a) of
Section 5.01, the Borrower shall deliver to the Administrative Agent a
certificate of a Financial Officer and the chief legal officer of the Borrower
(i) setting forth the information required pursuant to Section 2 of the
Perfection Certificate or confirming that there has been no change in such
information since the date of the Perfection Certificate delivered on the
Effective

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                                                                              81

Date or the date of the most recent certificate delivered pursuant to this
Section and (ii) certifying that all Uniform Commercial Code financing
statements (including fixture filings, as applicable) or other appropriate
filings, recordings or registrations, including all refilings, rerecordings and
reregistrations, containing a description of the Collateral have been filed of
record in each governmental, municipal or other appropriate office in each
jurisdiction identified pursuant to clause (i) above to the extent necessary to
protect and perfect the security interests under the Collateral Agreement for a
period of not less than 18 months after the date of such certificate (except as
noted therein with respect to any continuation statements to be filed within
such period).

                  SECTION 5.04. Existence; Conduct of Business. Each of Holdings
and the Borrower will, and will cause each of its Subsidiaries to, do or cause
to be done all things necessary to preserve, renew and keep in full force and
effect its legal existence and the rights, contracts, licenses, permits,
privileges, franchises, patents, copyrights, trademarks and trade names material
to the conduct of its business; provided that the foregoing shall not prohibit
any merger, consolidation, liquidation or dissolution permitted under Section
6.03 or any sale of assets permitted under Section 6.05.

                  SECTION 5.05. Payment of Obligations. Each of Holdings and the
Borrower will, and will cause each of its Subsidiaries to, pay its material
Indebtedness and other material obligations, including Tax liabilities, before
the same shall become delinquent or in default, except where (a) the validity or
amount thereof is being contested in good faith by appropriate proceedings and
(b) Holdings, the Borrower or such Subsidiary has set aside on its books
adequate reserves with respect thereto in accordance with GAAP.

                  SECTION 5.06. Maintenance of Properties. Each of Holdings and
the Borrower will, and will cause each of its Subsidiaries to, keep and maintain
all property material to the conduct of its business in good working order and
condition, ordinary wear and tear excepted.

                  SECTION 5.07. Insurance. Each of Holdings and the Borrower
will, and will cause each of its Subsidiaries to, maintain, with financially
sound and reputable insurance companies (a) insurance in such amounts (with no
greater risk retention) and against such risks as are customarily maintained by
companies of established repute engaged in the same or similar businesses
operating in the same or similar locations and (b) all insurance required to be
maintained pursuant to the Security Documents. The Borrower will furnish to the
Lenders, upon request of the Administrative Agent, information in reasonable
detail as to the insurance so maintained.

                  SECTION 5.08. Casualty and Condemnation. The Borrower (a) will
furnish to the Administrative Agent and the Lenders prompt written notice of any
casualty or other insured damage to any Collateral fairly valued at more than
$10,000,000 or the commencement of any action or proceeding for the taking of
any Collateral or any material part thereof or material interest therein under
power of eminent domain or by condemnation or similar proceeding and (b) will
ensure that the Net Proceeds of any such event (whether in the form of insurance
proceeds, condemnation awards or otherwise) are

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collected and applied in accordance with the applicable provisions of the
Security Documents and this Agreement.

                  SECTION 5.09. Books and Records; Inspection and Audit Rights.
Each of Holdings and the Borrower will, and will cause each of its Subsidiaries
to, keep proper books of record and account in which full, true and correct
entries are made of all dealings and transactions in relation to its business
and activities. Each of Holdings and the Borrower will, and will cause each of
its Subsidiaries to, permit any representatives designated by the Administrative
Agent or any Lender, upon reasonable prior notice, to visit and inspect its
properties, to examine and make extracts from its books and records, and to
discuss its affairs, finances and condition with its officers and independent
accountants, all at such reasonable times and as often as reasonably requested.

                  SECTION 5.10. Compliance with Laws. Each of Holdings and the
Borrower will, and will cause each of its Subsidiaries to, comply with all laws,
rules, regulations, including Environmental Laws, and orders of any Governmental
Authority applicable to it, its operations or its property, except where the
failure to do so, individually or in the aggregate, could not reasonably be
expected to result in a Material Adverse Effect.

                  SECTION 5.11. Use of Proceeds and Letters of Credit. The
proceeds of the Term Loans borrowed on the Effective Date, together with the
proceeds of the Revolving Loans borrowed on the Effective Date, the Phase I
Equity Financing, the Senior Subordinated Debt and the Senior Unsecured Debt,
will be used only for the payment of (a) the purchase price payable under the
Acquisition Agreement as consideration for the Acquisition and (b) fees and
expenses payable in connection with the Transactions. The proceeds of the
Tranche A Term Loans borrowed after the Effective Date will be used only to fund
a portion of the Phase II Payment. The proceeds of the Revolving Loans borrowed
after the Effective Date and Swingline Loans will be used only for general
corporate purposes of the Borrower. No part of the proceeds of any Loan will be
used, whether directly or indirectly, for any purpose that entails a violation
of any of the Regulations of the Board, including Regulations U and X. Letters
of Credit will be issued only to support obligations of the Borrower and its
Subsidiaries incurred for general corporate purposes.

                  SECTION 5.12. Additional Subsidiaries. If any additional
Subsidiary is formed or acquired after the Effective Date, the Borrower will,
within three Business Days after such Subsidiary is formed or acquired, notify
the Administrative Agent and the Lenders thereof and, within 10 Business Days
after such Subsidiary is formed or acquired, cause the Collateral and Guarantee
Requirement to be satisfied with respect to Subsidiary (if it is a Subsidiary
Loan Party) and with respect to any Equity Interest in or Indebtedness of such
Subsidiary owned by or on behalf of any Loan Party.

                  SECTION 5.13. Further Assurances. (a) Each of Holdings and the
Borrower will, and will cause each Subsidiary Loan Party to, execute any and all
further documents, financing statements, agreements and instruments, and take
all such further actions (including the filing and recording of financing
statements, fixture filings,

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                                                                              83

Mortgages and other documents), that may be required under any applicable law,
or that the Administrative Agent or the Required Lenders may reasonably request,
to cause the Collateral and Guarantee Requirement to be and remain satisfied,
all at the expense of the Loan Parties; provided, that the Collateral and
Guarantee Requirement need not be satisfied with respect to (i) real properties
owned by Holdings, the Borrower or any Subsidiary with an individual fair market
value (including fixtures and improvements) that is less than $10,000,000 and
(ii) any real property held by Holdings, the Borrower or any Subsidiary as a
lessee under a lease. Holdings and the Borrower also agree to provide to the
Administrative Agent, from time to time upon request, evidence reasonably
satisfactory to the Administrative Agent as to the perfection and priority of
the Liens created or intended to be created by the Security Documents.

                  (b) If any material asset (including any real property or
improvements thereto or any interest therein) that has an individual fair market
value of more than $10,000,000 is acquired by the Borrower or any Subsidiary
Loan Party after the Effective Date or owned by an entity at the time it becomes
a Subsidiary Loan Party (in each case other than assets constituting Collateral
under the Collateral Agreement that become subject to the Lien of the Collateral
Agreement upon acquisition thereof), the Borrower will notify the Administrative
Agent and the Lenders thereof, and, if requested by the Administrative Agent or
the Required Lenders, the Borrower will cause such asset to be subjected to a
Lien securing the Obligations and will take, and cause the Subsidiary Loan
Parties to take, such actions as shall be necessary or reasonably requested by
the Administrative Agent to grant and perfect such Liens, including actions
described in paragraph (a) of this Section, all at the expense of the Loan
Parties; provided, that the Collateral and Guarantee Requirement need not be
satisfied with respect to (i) real properties owned by Holdings, the Borrower or
any Subsidiary with an individual fair market value (including fixtures and
improvements) that is less than $10,000,000, (ii) any real property held by
Holdings, the Borrower or any Subsidiary as a lessee under a lease and (iii)
other assets with respect to which the Agent determines that the cost or
impracticability of including such assets as Collateral would be excessive in
relation to the benefits to the Secured Parties.

                  SECTION 5.14. Interest Rate Protection. As promptly as
practicable, and in any event within 90 days after the Effective Date, the
Borrower will enter into, and thereafter for a period of not less than three
years will maintain in effect, one or more interest rate protection agreements
on such terms and with such parties as shall be reasonably satisfactory to the
Administrative Agent, the effect of which shall be to fix or limit the interest
cost to the Borrower with respect to at least 33% of the Long-Term Indebtedness
of Holdings and the Borrower (after taking into account all fixed-rate Long-Term
Indebtedness).

                  SECTION 5.15. Transition of Qwest Billing. Each of Holdings
and the Borrower will, and will cause each of its Subsidiaries to, at all times
maintain procedures and systems permitting the receivables billing and
collection services performed for the Borrower by Qwest Corp. under the Billing
and Collection Agreement to be assumed and conducted by the Borrower or a
Subsidiary (or the Parent or a subsidiary of the Parent on behalf of the
Borrower as one of the Shared Services) substantially equivalent to (and

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permitting such a transition within a timeframe no longer than that achievable
under) the procedures and systems in effect on the Second Amendment Effective
Date.

                                   ARTICLE VI

                               Negative Covenants

                  Until the Commitments have expired or terminated and the
principal of and interest on each Loan and all fees payable hereunder have been
paid in full and all Letters of Credit have expired or terminated and all LC
Disbursements shall have been reimbursed, each of Holdings and the Borrower
covenants and agrees with the Lenders that:

                  SECTION 6.01. Indebtedness; Certain Equity Securities. (a)
Holdings and the Borrower will not, and will not permit any Subsidiary to,
create, incur, assume or permit to exist any Indebtedness or any Attributable
Debt, except:

                  (i) Indebtedness created under the Loan Documents and any
         Permitted Holdings Debt, Permitted Subordinated Indebtedness or other
         unsecured Indebtedness of the Borrower or its Subsidiaries in each case
         to the extent the Net Proceeds thereof are used to refinance
         Indebtedness created under the Loan Documents;

                  (ii) the Senior Subordinated Debt and Refinancing Indebtedness
         in respect thereof;

                  (iii) the Senior Unsecured Debt and Refinancing Indebtedness
         in respect thereof;

                  (iv) Indebtedness existing on the date hereof and set forth in
         Schedule 6.01 and Refinancing Indebtedness in respect thereof;

                  (v) Indebtedness of the Borrower to any Subsidiary and of any
         Subsidiary to the Borrower or any other Subsidiary; provided that
         Indebtedness of any Subsidiary that is not a Loan Party to the Borrower
         or any Subsidiary Loan Party shall be subject to Section 6.04;

                  (vi) Guarantees by the Borrower of Indebtedness of any
         Subsidiary and by any Subsidiary of Indebtedness of any other
         Subsidiary; provided that Guarantees by the Borrower or any Subsidiary
         Loan Party of Indebtedness of any Subsidiary that is not a Loan Party
         shall be subject to Section 6.04;

                  (vii) (A) Indebtedness and Attributable Debt of the Borrower
         or any Subsidiary incurred to finance the acquisition, construction or
         improvement of any fixed or capital assets, including Capital Lease
         Obligations and any Indebtedness assumed in connection with the
         acquisition of any such assets or secured by a Lien on any such assets
         prior to the acquisition thereof, and

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                                                                              85

         extensions, renewals, refinancings and replacements of any such
         Indebtedness that do not increase the outstanding principal amount
         thereof (other than by an amount not greater than fees and expenses,
         including premium and defeasance costs, associated therewith) or result
         in a decreased average weighted life thereof; provided that (1) such
         Indebtedness or Attributable Debt is incurred prior to or within 90
         days after such acquisition or the completion of such construction or
         improvement and (2) the aggregate principal amount of Indebtedness and
         Attributable Debt permitted by this clause (vii)(A) shall not exceed
         $30,000,000 at any time outstanding, (B) Capital Lease Obligations and
         Attributable Debt in respect of the Equipment Sale-Leaseback not in
         excess of $15,000,000 at any time outstanding and (C) Capital Lease
         Obligations and Attributable Debt in respect of the Headquarters
         Sale-Leaseback not in excess of $12,500,000 at any time outstanding;

                  (viii) Indebtedness of any Person that becomes a Subsidiary
         after the date hereof; provided that (A) such Indebtedness exists at
         the time such Person becomes a Subsidiary and is not created in
         contemplation of or in connection with such Person becoming a
         Subsidiary (except to the extent such Indebtedness refinanced other
         Indebtedness to facilitate such entity becoming a Subsidiary) and (B)
         the aggregate principal amount of Indebtedness permitted by this clause
         (viii) shall not exceed $20,000,000 at any time outstanding;

                  (ix) other unsecured Indebtedness in an aggregate principal
         amount not exceeding $50,000,000 at any time outstanding;

                  (x) Permitted Holdings Debt, Permitted Subordinated
         Indebtedness (and any related Permitted Subordinated Guarantee) and any
         other unsecured Indebtedness, in each case without any limitation as to
         amount so long as Holdings, the Borrower and the Subsidiaries are in
         compliance, on a pro forma basis after giving effect to the incurrence
         of such Indebtedness, with the Financial Covenants, and the Net
         Proceeds of such Indebtedness are applied to prepay Loans to the extent
         required by Section 2.11(c); and

                  (xi) Permitted Holdings Debt and Permitted Subordinated
         Indebtedness (and any related Permitted Subordinated Guarantee)
         incurred to finance a Permitted Acquisition; provided that (1) such
         Indebtedness is incurred at the time of or within 90 days after
         consummation of such Permitted Acquisition and (2) the aggregate
         principal amount of Indebtedness permitted by this clause (xi) shall
         not exceed $200,000,000 at any time outstanding.

                  (b) Neither Holdings nor the Borrower will, nor will they
permit any Subsidiary to, issue any preferred stock or other preferred Equity
Interests, other than Non-Cash Pay Preferred Stock of Holdings.

                  SECTION 6.02. Liens. (a) The Borrower will not, and will not
permit any Subsidiary to, create, incur, assume or permit to exist any Lien on
any property or

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                                                                              86

asset now owned or hereafter acquired by it, or assign or sell any income or
revenues (including accounts receivable) or rights in respect of any thereof,
except:

                  (i) Liens created under the Loan Documents;

                  (ii) Permitted Encumbrances;

                  (iii) any Lien existing on the date hereof and set forth in
         Schedule 6.02 on any property or asset of the Borrower or any
         Subsidiary; provided that (A) such Lien shall not apply to any other
         property or asset of the Borrower or any Subsidiary (other than
         proceeds) and (B) such Lien shall secure only those obligations which
         it secures on the date hereof and extensions, renewals, refinancings
         and replacements thereof that do not increase the outstanding principal
         amount thereof or result in an earlier maturity date or decreased
         weighted average life thereof;

                  (iv) any Lien existing on any property or asset prior to the
         acquisition thereof by the Borrower or any Subsidiary or existing on
         any property or asset of any Person that becomes a Subsidiary after the
         date hereof prior to the time such Person becomes a Subsidiary;
         provided that (A) such Lien is not created in contemplation of or in
         connection with such acquisition or such Person becoming a Subsidiary,
         as the case may be, (B) such Lien shall not apply to any other property
         or assets of the Borrower or any Subsidiary (other than proceeds) and
         (C) such Lien shall secure only those obligations which it secures on
         the date of such acquisition or the date such Person becomes a
         Subsidiary, as the case may be and extensions, renewals, refinancings
         and replacements thereof that do not increase the outstanding principal
         amount thereof (other than by an amount not in excess of fees and
         expenses, including premium and defeasance costs, associated therewith)
         or result in a decreased average weighted life thereof;

                  (v) Liens on fixed or capital assets acquired, constructed or
         improved by the Borrower or any Subsidiary; provided that (A) such
         Liens secure Indebtedness permitted by clause (vii) of Section 6.01(a),
         (B) such Liens and the Indebtedness secured thereby are incurred prior
         to or within 90 days after such acquisition or the completion of such
         construction or improvement, (C) the Indebtedness secured thereby does
         not exceed the cost of acquiring, constructing or improving such fixed
         or capital assets and (D) such Liens shall not apply to any other
         property or assets of the Borrower or any Subsidiary (other than
         proceeds); and

                  (vi) Liens not otherwise permitted by this Section 6.02
         securing obligations other than Indebtedness and involuntary Liens not
         otherwise permitted by this Section 6.02 securing Indebtedness, which
         obligations and Indebtedness are in an aggregate amount not in excess
         of $20,000,000 at any time outstanding.

                  (b) Holdings will not create, incur, assume or permit to exist
any Lien on any property or asset now owned or hereafter acquired by it, or
assign or sell any income

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                                                                              87

or revenues (including accounts receivable) or rights in respect thereof, except
Liens created under the Collateral Agreement and Permitted Encumbrances.

                  SECTION 6.03. Fundamental Changes. (a) Neither Holdings nor
the Borrower will, nor will they permit any Subsidiary to, merge into or
consolidate with any other Person, or permit any other Person to merge into or
consolidate with it, or liquidate or dissolve, except that, if at the time
thereof and immediately after giving effect thereto no Default shall have
occurred and be continuing, (i) any Subsidiary may merge into the Borrower in a
transaction in which the Borrower is the surviving corporation, (ii) any
Subsidiary may merge into any Subsidiary in a transaction in which the surviving
entity is a wholly-owned Subsidiary and, if any party to such merger is a
Subsidiary Loan Party, a Subsidiary Loan Party, (iii) any Subsidiary may merge
or consolidate with any other Person in order to effect a Permitted Acquisition
and (iv) any Subsidiary (other than the Borrower) may liquidate or dissolve if
the Borrower determines in good faith that such liquidation or dissolution is in
the best interests of the Borrower and is not materially disadvantageous to the
Lenders; provided that any such merger involving a Person that is not a wholly
owned Subsidiary immediately prior to such merger shall not be permitted unless
also permitted by Section 6.04.

                  (b) The Borrower will not, and will not permit any of its
Subsidiaries to, engage to any material extent in any business other than a
Permitted Business.

                  (c) Holdings will not engage in any business or activity other
than the ownership of all the outstanding shares of capital stock of the
Borrower and activities incidental thereto. Holdings will not own or acquire any
assets (other than shares of capital stock of the Borrower, cash and Permitted
Investments) or incur any liabilities (other than liabilities under the Loan
Documents, obligations of Holdings in respect of Permitted Holdings Debt,
obligations under any employment agreement, stock option plans or other benefit
plans for management or employees of Holdings, the Borrower and its
Subsidiaries, liabilities imposed by law, including tax liabilities, and other
liabilities incidental to its existence and permitted business and activities).

                  SECTION 6.04. Investments, Loans, Advances, Guarantees and
Acquisitions. The Borrower will not, and will not permit any of its Subsidiaries
to, make, purchase, hold or acquire (including pursuant to any merger with any
Person that was not a wholly owned Subsidiary prior to such merger) any
Investment, except:

                  (a) the Acquisition;

                  (b) Permitted Investments;

                  (c) Investments existing on the date hereof and set forth on
         Schedule 6.04;

                  (d) Investments by the Borrower and its Subsidiaries in Equity
         Interests in (i) Subsidiaries that are Subsidiary Loan Parties
         immediately prior to the time of such Investments and (ii) Foreign
         Subsidiaries; provided that the aggregate amount of investments by Loan
         Parties in, loans and advances by Loan Parties to, and Guarantees by
         Loan Parties of Indebtedness of, Subsidiaries that are not Loan

<PAGE>
                                       88

         Parties (including all such investments, loans, advances and Guarantees
         existing on the Effective Date but excluding any such Investments made
         after the Effective Date with Designated Equity Proceeds) shall not
         exceed $20,000,000 at any time outstanding;

                  (e) loans or advances made by the Borrower to any Subsidiary
         and made by any Subsidiary to the Borrower or any other Subsidiary;
         provided that (A) any such loans and advances made to a Loan Party
         shall be subordinated to the Obligations pursuant to the Affiliate
         Subordination Agreement and shall be evidenced by a promissory note
         pledged pursuant to the Collateral Agreement and (B) the amount of such
         loans and advances made by Loan Parties to Subsidiaries that are not
         Loan Parties shall be subject to the limitation set forth in clause (d)
         above;

                  (f) Guarantees constituting Indebtedness permitted by Section
         6.01; provided that (i) a Subsidiary shall not Guarantee either the
         Senior Subordinated Debt or the Senior Unsecured Debt unless (A) such
         Subsidiary also has Guaranteed the Obligations pursuant to the
         Collateral Agreement, (B) such Guarantee of the Senior Subordinated
         Debt is subordinated to such Guarantee of the Obligations on terms no
         less favorable to the Lenders than the subordination provisions of the
         Senior Subordinated Debt and (C) such Guarantee of the Senior
         Subordinated Debt and Senior Unsecured Debt provides for the release
         and termination thereof, without action by any party, upon any release
         and termination of such Guarantee of the Obligations, and (ii) the
         aggregate principal amount of Indebtedness of Subsidiaries that are not
         Loan Parties that is Guaranteed by any Loan Party shall be subject to
         the limitation set forth in clause (d) above;

                  (g) Permitted Acquisitions, provided that such Permitted
         Acquisitions shall be made (i) for consideration consisting of common
         stock of the Parent or Holdings or Non-Cash Pay Preferred Stock or with
         Designated Equity Proceeds or, (ii) to the extent not made for such
         stock consideration or with Designated Equity Proceeds, for other
         consideration provided that the aggregate cumulative amount of such
         other consideration paid after the Effective Date for all such
         Permitted Acquisitions (including any Indebtedness of any acquired
         entity existing immediately after consummation of such acquisition or
         repaid or assumed by Holdings or a Subsidiary in connection therewith)
         shall not exceed $200,000,000 or, if at the time of and after giving
         pro forma effect to any such Permitted Acquisition, the Pro Forma
         Leverage Ratio would be less than 5.00 to 1.00, $300,000,000;

                  (h) investments (including debt obligations and equity
         securities) received in connection with the bankruptcy or
         reorganization of, or settlement of delinquent accounts and disputes
         with, customers and suppliers, in each case in the ordinary course of
         business;

                  (i) extensions of trade credit in the ordinary course of
         business;

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                                                                              89

                  (j) Investments consisting of non-cash consideration received
         in respect of sales, transfers or other dispositions of assets to the
         extent permitted by Section 6.05;

                  (k) Swap Agreements entered into in compliance with Section
         6.07;

                  (l) loans and advances by the Borrower and any of its
         Subsidiaries to their employees in the ordinary course of business and
         for bona fide business purposes in an aggregate amount at any time
         outstanding not in excess of $10,000,000; and

                  (m) Investments in Unrestricted Subsidiaries and any other
         Person (other than Foreign Subsidiaries) made with Designated Equity
         Proceeds or, to the extent not made with Designated Equity Proceeds, in
         an aggregate amount at any time outstanding not in excess of
         $50,000,000.

                  SECTION 6.05. Asset Sales. The Borrower will not, and will not
permit any of its Subsidiaries to, sell, transfer, lease or otherwise dispose of
any asset, including any Equity Interest owned by it, nor will the Borrower
permit any of it Subsidiaries to issue any additional Equity Interest in such
Subsidiary, except:

                  (a) sales of (x) inventory and (y) used, surplus, obsolete or
         worn-out equipment and Permitted Investments in the ordinary course of
         business;

                  (b) sales, transfers and dispositions to the Borrower or a
         Subsidiary; provided that any such sales, transfers or dispositions
         involving a Subsidiary that is not a Loan Party shall be made in
         compliance with Section 6.09;

                  (c) sales of receivables on substantially the same terms that
         the receivables are purchased by Qwest Corp. pursuant to the Billing
         and Collection Agreement as in effect on the Effective Date, including
         sales of receivables pursuant to and in accordance with the Billing and
         Collection Agreement;

                  (d) sale and leaseback transactions permitted by Section 6.06;

                  (e) Permitted Asset Swaps;

                  (f) sales, transfers and dispositions of any Equity Interests
         in any Unrestricted Subsidiary to Persons other than the Parent,
         Holdings, the Borrower or any Subsidiary; and

                  (g) sales, transfers and other dispositions of assets (other
         than Equity Interests in a Subsidiary) that are not permitted by any
         other clause of this Section; provided that the aggregate cumulative
         fair market value of all assets sold, transferred or otherwise disposed
         of after the Effective Date in reliance upon this clause (g) shall not
         exceed $200,000,000;

provided that (x) all sales, transfers, leases and other dispositions permitted
hereby (other than pursuant to clauses (a)(y), (b) and (e) above) shall be made
for at least 75% cash

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                                                                              90

consideration or, in the case of Permitted Investments, sales of receivables or
sale and leaseback transactions, 100% cash consideration, and (y) all sales,
transfers, leases and other dispositions permitted by clauses (a) and (g) above
shall be made for fair value.

                  SECTION 6.06. Sale and Leaseback Transactions. The Borrower
will not, and will not permit any of its Subsidiaries to, enter into any
arrangement, directly or indirectly, whereby it shall sell or transfer any
property, real or personal, used or useful in its business, whether now owned or
hereinafter acquired, and thereafter rent or lease such property or other
property that it intends to use for substantially the same purpose or purposes
as the property sold or transferred, except (a) for the Equipment
Sale-Leaseback, the Headquarters Sale-Leaseback and any other such sale of any
fixed or capital assets that is made for cash consideration in an amount not
less than the cost of such fixed or capital asset and is consummated within 90
days after the Borrower or such Subsidiary acquires or completes the
construction of such fixed or capital asset and (b) in each case, to the extent
all Capital Lease Obligations, Attributable Debt and Liens associated with such
sale and leaseback transaction are permitted by Sections 6.01(a)(vii) and
6.02(a)(v) (treating the property subject thereto as being subject to a Lien
securing the related Attributable Debt, in the case of a sale and leaseback not
accounted for as a Capital Lease Obligation).

                  SECTION 6.07. Swap Agreements. The Borrower will not, and will
not permit any of its Subsidiaries to, enter into any Swap Agreement, except (a)
Swap Agreements required by Section 5.14, (b) Swap Agreements entered into in
the ordinary course of business to hedge or mitigate risks to which the Borrower
or any Subsidiary has actual exposure (other than those in respect of Equity
Interests of the Borrower or any of its Subsidiaries) in the conduct of its
business or the management of its liabilities and (c) Swap Agreements entered
into in order to effectively cap, collar or exchange interest rates (from fixed
to floating rates, from one floating rate to another floating rate or otherwise)
with respect to any interest-bearing liability or investment of the Borrower or
any Subsidiary.

                  SECTION 6.08. Restricted Payments; Certain Payments of
Indebtedness. (a) Neither Holdings nor the Borrower will, nor will they permit
any Subsidiary to, declare or make, or agree to pay or make, directly or
indirectly, any Restricted Payment, or incur any obligation (contingent or
otherwise) to do so, except (i) Holdings may declare and pay dividends with
respect to its capital stock payable solely in additional shares of its common
stock, (ii) Subsidiaries of the Borrower may declare and pay dividends ratably
with respect to their capital stock, (iii) Holdings and the Borrower may make
Restricted Payments pursuant to and in accordance with stock option plans or
other benefit plans for management or employees (including former employees) of
Holdings, the Borrower and its Subsidiaries; provided that the amount thereof,
taken together with any payments or transfers of cash, assets or debt securities
pursuant to clause (g) of Section 6.09, do not exceed $10,000,000 in any fiscal
year, (iv) provided no Event of Default is continuing or would result therefrom,
the Borrower may pay dividends to Holdings (x) within the 30-day period prior to
any payment date for interest on Permitted Holdings Debt in the amount of such
interests payment and (y) at any time in such amounts as may be necessary to
permit Holdings to pay its expenses and liabilities

<PAGE>

                                                                              91

incurred in the ordinary course (other than payments in respect of Indebtedness
or Restricted Payments), (v) provided no Event of Default is continuing or would
result therefrom, the Borrower may make Restricted Payments to Holdings, and
Holdings may, in turn, make such Restricted Payments to the Parent, (A) in an
aggregate amount not to exceed $5,000,000 during any fiscal year of the Borrower
and (B) so long as the Pro Forma RP Coverage Ratio is not less than 1.05 to 1.00
and, if on the date of such Restricted Payment the Pro Forma Leverage Ratio is
less than 5.00 to 1.00, in an aggregate amount not to exceed the Borrower's
Portion of Excess Cash Flow for the immediately preceding fiscal year of the
Borrower less the amount of any other Designated Excess Cash Expenditures made
with such Borrower's Portion of Excess Cash Flow, (vi) Restricted Payments in
amounts as shall be necessary to make Tax Payments to the extent not disallowed
by Section 6.14; provided that all Restricted Payments made pursuant to this
clause (vi) are used by the Parent or Holdings for the purpose specified in
clause (vi) within 30 days of receipt thereof, (vii) the Phase II Payment may be
made on the Phase II Closing Date, (viii) provided that no Event of Default is
continuing or would result therefrom and that on the date of such Restricted
Payment the Pro Forma Leverage Ratio is less than 5.00 to 1.00, Holdings may,
not later than the date that is 60 days after the date of consummation of an IPO
of Holdings or the Parent, make a Restricted Payment to the Parent (x) in the
case of an IPO of Holdings, in an amount equal to the portion of the Net
Proceeds thereof that is neither Designated Equity Proceeds nor required by
Section 2.11(c) to be applied to the prepayment of Term Loans and (y) in the
case of an IPO of the Parent, provided the Allocable Net Proceeds have been
contributed to, or used to purchase Equity Interests of, Holdings in accordance
with Section 6.21(b), in an amount equal to the portion of such Allocable Net
Proceeds of such IPO that is neither Designated Equity Proceeds nor required by
Section 2.11(c) to be applied to the prepayment of Term Loans, provided,
further, however, that no Restricted Payment shall be made pursuant to this
clause (viii) unless all prepayments of Term Loans required under Section
2.11(c) in connection with any such IPO have been made, and (ix) provided that
no Event of Default is continuing or would result therefrom, the Borrower may
from time to time pay cash dividends to Holdings and Holdings may, in turn, use
the proceeds thereof to pay cash dividends to the Parent, in each case in an
amount not in excess of the East Allocable Share of regularly scheduled cash
interest payable during the next period of 30 days on outstanding Qualifying
Parent Indebtedness, provided, however, that (x) any such dividends relating to
any such cash interest payment must be paid not earlier than 30 days prior to
the date when such cash interest is required to be paid by the Parent and the
proceeds must (except to the extent prohibited by applicable subordination
provisions) be applied by the Parent to the payment of such interest when due
and (y) no payment of dividends may be made pursuant to this clause (ix) in
respect of the East Allocable Share of cash interest on Qualifying Parent
Indebtedness other than Base QPI unless the Borrower Interest Coverage Ratio for
the period of four consecutive fiscal quarters most recently ended on or prior
to the date of such dividend payment is not less than 2.00 to 1.00. "Pro Forma
RP Coverage Ratio" shall mean, on the date of any Restricted Payment proposed to
be made pursuant to clause (v)(B) above, the ratio of (I) Adjusted Consolidated
EBITDA for the period of four consecutive fiscal quarters most recently ended on
or prior to such date minus the amount of such proposed Restricted Payment and
any other Restricted Payments made

<PAGE>

                                                                              92

during such period pursuant to clause (v) above to (II) Consolidated Fixed
Charges for such period. "Base QPI" shall mean up to $250,000,000 of outstanding
principal amount of Qualifying Parent Indebtedness, which shall be the initial
$250,000,000 of Qualifying Parent Indebtedness issued (and shall include that
portion of any particular issuance that, when taken together with any Base QPI
already outstanding, would not cause Base QPI to exceed $250,000,000). In the
event any Base QPI is permanently repaid, the Parent may, by written notice to
the Agent, specifically designate other issues (or specified portions thereof)
of Qualifying Parent Indebtedness as Base QPI in such amounts as will not result
in Base QPI exceeding $250,000,000. Any Qualifying Parent Indebtedness deemed to
be Base QPI or designated as Base QPI pursuant to the foregoing will continue to
constitute Base QPI so long as such Qualifying Parent Indebtedness is
outstanding.

                  (b) The Parent, Holdings and the Borrower will not, nor will
they permit any Subsidiary to, make or agree to pay or make, directly or
indirectly, any payment or other distribution (whether in cash, securities or
other property) of or in respect of principal of or interest on any
Indebtedness, or any payment or other distribution (whether in cash, securities
or other property), including any sinking fund or similar deposit, on account of
the purchase, redemption, retirement, acquisition, cancelation or termination of
any Indebtedness, except:

                  (i) payment of Indebtedness created under the Loan Documents;

                  (ii) payment of regularly scheduled interest and principal
         payments as and when due in respect of any Indebtedness, other than
         payments in respect of the Senior Subordinated Debt, Permitted
         Subordinated Indebtedness, Qualifying Parent Indebtedness, Parent
         Non-Cash Pay Debt or other subordinated Indebtedness prohibited by the
         subordination provisions thereof;

                  (iii) refinancings of Indebtedness to the extent permitted by
         Section 6.01;

                  (iv) payment of secured Indebtedness that becomes due as a
         result of the voluntary sale or transfer of the property or assets
         securing such Indebtedness;

                  (v) prepayment of Capital Lease Obligations in an aggregate
         cumulative amount not exceeding $5,000,000;

                  (vi) Optional Repurchases of other Indebtedness involving
         cumulative expenditures in any fiscal year not in excess of an amount
         equal to the Borrower's Portion of Excess Cash Flow for the immediately
         preceding fiscal year less the amount of other Designated Excess Cash
         Expenditures made with such Borrower's Portion of Excess Cash Flow,
         provided, however, that on the date of each such Optional Repurchase
         the Pro Forma Leverage Ratio is less than 5.00 to 1.00; and

                  (vii) Optional Repurchases of other Indebtedness involving
         expenditures in an amount not in excess of (x) that portion of the Net
         Proceeds (or Allocable Net Proceeds, as the case may be) from any
         Equity Issuance (or portion thereof) in respect of which the Required
         Percentage is 50% which is not required to be

<PAGE>
                                                                              93

         applied to the prepayment of Term Loans pursuant to Section 2.11(c) and
         (y) 50% of the Net Proceeds (or Allocable Net Proceeds, as the case may
         be) from any Equity Issuance (or portion thereof) in respect of which
         the Required Percentage is 0%; provided, however, that (I) such
         Optional Repurchases are effected within 180 days of the receipt of the
         Net Proceeds (or Allocable Net Proceeds) from the relevant Equity
         Issuance and (II) in the case of Optional Repurchases made pursuant to
         clause (y), the Borrower makes the related mandatory prepayment of Term
         Borrowings required by Section 2.11(e).

                  (c) The Parent, Holdings and the Borrower will not, and will
not permit any Subsidiary to, furnish any funds to, make any Investment in, or
provide other consideration to any other Person (including an Unrestricted
Subsidiary) for purposes of enabling such Person to, or otherwise permit any
such Person to, make any Restricted Payment or other payment or distribution
restricted by this Section that could not be made directly by Holdings or the
Borrower in accordance with the provisions of this Section.

                  SECTION 6.09. Transactions with Affiliates. Neither Holdings
nor the Borrower will, nor will they permit any Subsidiary to, sell, lease or
otherwise transfer any property or assets to, or purchase, lease or otherwise
acquire any property or assets from, or otherwise engage in any other
transactions with, any of its Affiliates, except (a) transactions that do not
involve Holdings or any of its subsidiaries that are not Subsidiaries and are at
prices and on terms and conditions not less favorable to the Borrower or such
Subsidiary than could be obtained on an arm's-length basis from unrelated third
parties; provided that such transactions, if not in the ordinary course of
business, are set forth in writing and have been approved by a majority of the
members of the Governing Board of the Borrower having no personal stake in such
transactions, and, if such transaction involves an amount in excess of
$20,000,000, has been determined by a nationally recognized appraisal or
investment banking firm to be fair, from a financial standpoint, to the Borrower
and its Subsidiaries, (b) transactions between or among the Borrower and the
Subsidiary Loan Parties not involving any other Affiliate, (c) any Restricted
Payment permitted by Section 6.08, (d) provided no Event of Default set forth in
clauses (a) or (b) of Article VII is continuing or would result therefrom, any
payments to the Sponsors or any of their Controlled Affiliates pursuant to the
Management Agreement as in effect on the Effective Date; provided that any
payments pursuant to this clause (d) with respect to management fees shall not
exceed $2,000,000 in any fiscal year of the Borrower, plus all reasonable
out-of-pocket expenses incurred by, and indemnification rights of, the Sponsors
or their Controlled Affiliates in connection with its performance of management,
consulting, monitoring, financial advisory or other services with respect to the
Borrower and its Subsidiaries, (e) the sale of receivables on substantially the
same terms that the receivables of the Borrower are purchased by Qwest Corp.
pursuant to the Billing and Collection Agreement as in effect on the Effective
Date, (f) the payment of reasonable fees to directors of Holdings or the
Borrower who are not employees of the Borrower or any of its Subsidiaries, (g)
any issuance of securities, or other payments, awards or grants in cash,
securities or otherwise pursuant to, or the funding of, employment arrangements,
stock options and stock ownership plans or similar employee benefit plans
approved by the Governing Board of the Borrower,

<PAGE>

                                                                              94

provided that any payments of cash or transfers of debt securities or assets
pursuant to this clause (g), taken together with Restricted Payments pursuant to
Section 6.08(a)(iii), shall not exceed $10,000,000 in any fiscal year of the
Borrower, (h) the existence of, or performance by the Borrower or any of its
Subsidiaries of its obligations under the terms of, any tax sharing agreement
permitted under Section 6.14 to which it is a party as of the Effective Date,
(i) Shared Services Payments made to the Parent not less frequently than
quarterly pursuant to procedures (including procedures for allocating
reimbursable costs) approved as being fair and reasonable by a majority of the
members of the Governing Board of the Borrower, (j) transactions under (i) the
Employee Outsourcing and Shared Services Agreement as in effect on the Second
Amendment Effective Date and as amended or modified after the Second Amendment
Effective Date, provided that any such amendment or modification is not adverse
in any material respect to the interests of the Lenders and (ii) the Employee
Cost Sharing Agreement and (k) arrangements pursuant to which payments by Qwest
for advertising in directories that were committed to be made in connection with
the Acquisition and the acquisition by the Phase II Borrower of Qwest's
directories services business in the West Territories are allocated
approximately 42% to the Borrower and approximately 58% to the Phase II Borrower
(without regard to the directories in which such advertising is actually
placed).

                  SECTION 6.10. Restrictive Agreements. (a) Neither Holdings nor
the Borrower will, nor will they permit any Subsidiary to, directly or
indirectly, enter into, incur or permit to exist any agreement or other
arrangement that prohibits, restricts or imposes any condition upon (a) the
ability of Holdings, the Borrower or any Subsidiary to create, incur or permit
to exist any Lien upon any of its property or assets to the Secured Parties
securing the Obligations, or (b) the ability of any Subsidiary to pay dividends
or other distributions with respect to any shares of its capital stock or to
make or repay loans or advances to the Borrower or any other Subsidiary or to
Guarantee Indebtedness of the Borrower or any other Subsidiary; provided that
(i) the foregoing shall not apply to restrictions and conditions imposed by law
or by any Loan Document, Senior Subordinated Debt Document or Senior Unsecured
Debt Document, (ii) the foregoing shall not apply to restrictions and conditions
existing on the date hereof identified on Schedule 6.10 (but shall apply to any
extension or renewal of, or any amendment or modification expanding the scope
of, any such restriction or condition), (iii) the foregoing shall not apply to
customary restrictions and conditions contained in agreements relating to the
sale of a Subsidiary pending such sale, provided such restrictions and
conditions apply only to the Subsidiary that is to be sold and such sale is
permitted hereunder, (iv) clause (a) of the foregoing shall not apply to
restrictions or conditions imposed by any agreement relating to secured
Indebtedness permitted by this Agreement if such restrictions or conditions
apply only to the property or assets securing such Indebtedness and the proceeds
thereof, (v) clause (a) of the foregoing shall not apply to customary provisions
in leases restricting the assignment thereof, (vi) clause (a) of the foregoing
shall not apply to restrictions or conditions imposed by any agreement related
to any Indebtedness incurred by a Subsidiary prior to the date on which such
Subsidiary was acquired by Holdings (but shall apply to any extension or renewal
of, or any amendment or modification expanding the scope of, any such
restriction or condition), (vii) clause (a) of the foregoing shall not apply to
restrictions or conditions imposed by any agreement related to the refinancing
of Indebtedness, provided that the

<PAGE>

                                                                              95

terms of any such restrictions or conditions are not materially less favorable
to the Lenders than the restrictions or conditions contained in the predecessor
agreements and (viii) the foregoing shall not apply to customary provisions in
joint venture agreements.

                  (b) Holdings and the Borrower will not permit Phase II
Holdings or any of its subsidiaries to incur or permit to exist any Indebtedness
in connection with the Phase II Acquisition that provides that the holder
thereof may (upon notice, lapse of time or both) declare a default thereon or
cause the payment thereof to be accelerated or payable prior to its scheduled
maturity by reason of the occurrence of a Default or Event of Default under this
Agreement, unless this Agreement has been amended to include an equivalent event
of default upon the occurrence of a default with respect to such Indebtedness.

                  SECTION 6.11. Change in Business. Each of Holdings and the
Borrower will not, and will not permit any Subsidiary to, engage at any time in
any business or business activity other than a Permitted Business. Without
limiting the foregoing, Holdings shall not engage in any business or conduct any
activity other than holding the capital stock of the Borrower, and activities
reasonably related thereto.

                  SECTION 6.12. Fiscal Year. Each of Holdings and the Borrower
shall not change its fiscal year for accounting and financial reporting purposes
to end on any date other than December 31.

                  SECTION 6.13. Amendment of Material Documents. (a) Neither
Holdings nor the Borrower will, nor will they permit any Subsidiary to, amend,
modify or waive any of its rights under (i) any Senior Subordinated Debt
Document, (ii) any Senior Unsecured Debt Document, (iii) the Employee
Outsourcing and Shared Services Agreement or the Employee Cost Sharing
Agreement, (iv) the IP License Agreement or (v) its certificate of
incorporation, by-laws or other organizational documents if, taken as a whole,
such amendment, modification or waiver is adverse in any material respect to the
interests of the Lenders.

                  (b) Neither Holdings nor the Borrower will, nor will they
permit the Parent or any Subsidiary to, amend, modify, waive or terminate any of
its rights under (i) the Acquisition Agreement or any of the Core Qwest
Agreements or (ii) the tax sharing agreement described in Section 6.14, in each
case to the extent that, taken as a whole, such amendment, modification, waiver
or termination is adverse in any material respect to the interests of the
Lenders.

                  SECTION 6.14. Tax Payments. Except pursuant to a tax sharing
agreement having customary terms and conditions which has been approved by the
Arrangers (such approval not to be unreasonably withheld or delayed), Holdings
and the Borrower will not, and will not permit any Subsidiary to, (i) make
payments in respect of Applicable Taxes (whether owed by them or any other
Person) in amounts (in the aggregate for Holdings and the Subsidiaries) in
excess of those that would be payable by (or at times other than when such taxes
would be payable by) Holdings and the Subsidiaries as a separate consolidated
group for tax purposes or (ii) provide funds to the

<PAGE>
                                                                              96

Parent or any Affiliates of the Parent (other than Holdings and the
Subsidiaries) for the payment of Applicable Taxes of members of any consolidated
tax group including the Parent or Holdings and the Subsidiaries in amounts in
excess of, or at times other than, those permitted by clause (i) above.

                  SECTION 6.15. Interest Expense Coverage Ratio. Holdings and
the Borrower will not permit the ratio of (a) Adjusted Consolidated EBITDA to
(b) Consolidated Cash Interest Expense, in each case for any period of four
consecutive fiscal quarters ending on the last day of a fiscal quarter set forth
below, to be less than the ratio set forth below opposite such date:

<TABLE>
<CAPTION>
Fiscal Quarter Ended                   Ratio
--------------------                   -----
<S>                                <C>
March 31, 2003                     1.60 to 1.00
June 30, 2003                      1.60 to 1.00
September 30, 2003                 1.60 to 1.00
December 31, 2003                  1.60 to 1.00
March 31, 2004                     1.60 to 1.00
June 30, 2004                      1.65 to 1.00
September 30, 2004                 1.65 to 1.00
December 31, 2004                  1.70 to 1.00
March 31, 2005                     1.70 to 1.00
June 30, 2005                      1.70 to 1.00
September 30, 2005                 1.70 to 1.00
December 31, 2005                  1.75 to 1.00
March 31, 2006                     1.75 to 1.00
June 30, 2006                      1.75 to 1.00
September 30, 2006                 1.75 to 1.00
December 31, 2006                  2.00 to 1.00
March 31, 2007                     2.00 to 1.00
June 30, 2007                      2.00 to 1.00
September 30, 2007                 2.00 to 1.00
December 31, 2007                  2.25 to 1.00
March 31, 2008                     2.25 to 1.00
June 30, 2008                      2.25 to 1.00
September 30, 2008                 2.25 to 1.00
December 31, 2008                  2.25 to 1.00
March 31, 2009                     2.25 to 1.00
</TABLE>

                  SECTION 6.16. Fixed Charge Coverage Ratio. Holdings and the
Borrower will not permit the Fixed Charge Coverage Ratio for any period of four
consecutive fiscal quarters ending on or after December 31, 2003 to be less than
1.05 to 1.00.

                  SECTION 6.17. Leverage Ratio. Holdings and the Borrower will
not permit the Leverage Ratio as of the last day of a fiscal quarter set forth
below to exceed the ratio set forth opposite such date:

<PAGE>

                                                                              97

<TABLE>
<CAPTION>
Fiscal Quarter Ended                  Ratio
--------------------                  -----
<S>                                <C>
March 31, 2003                     6.90 to 1.00
June 30, 2003                      6.90 to 1.00
September 30, 2003                 6.90 to 1.00
December 31, 2003                  6.75 to 1.00
March 31, 2004                     6.75 to 1.00
June 30, 2004                      6.75 to 1.00
September 30, 2004                 6.75 to 1.00
December 31, 2004                  6.50 to 1.00
March 31, 2005                     6.50 to 1.00
June 30, 2005                      6.50 to 1.00
September 30, 2005                 6.50 to 1.00
December 31, 2005                  6.00 to 1.00
March 31, 2006                     6.00 to 1.00
June 30, 2006                      6.00 to 1.00
September 30, 2006                 6.00 to 1.00
December 31, 2006                  5.25 to 1.00
March 31, 2007                     5.25 to 1.00
June 30, 2007                      5.25 to 1.00
September 30, 2007                 5.25 to 1.00
December 31, 2007                  5.00 to 1.00
March 31, 2008                     5.00 to 1.00
June 30, 2008                      5.00 to 1.00
September 30, 2008                 5.00 to 1.00
December 31, 2008                  4.75 to 1.00
March 31, 2009                     4.75 to 1.00
</TABLE>

                  SECTION 6.18. Senior Secured Leverage Ratio. Holdings and the
Borrower will not permit the Senior Secured Leverage Ratio as of the last day of
a fiscal quarter set forth below to exceed the ratio set forth opposite such
date:

<TABLE>
<CAPTION>
Fiscal Quarter Ended                   Ratio
--------------------                   -----
<S>                                <C>
March 31, 2003                     3.85 to 1.00
June 30, 2003                      3.85 to 1.00
September 30, 2003                 3.85 to 1.00
December 31, 2003                  3.70 to 1.00
March 31, 2004                     3.60 to 1.00
June 30, 2004                      3.60 to 1.00
September 30, 2004                 3.50 to 1.00
December 31, 2004                  3.25 to 1.00
March 31, 2005                     3.25 to 1.00
June 30, 2005                      3.25 to 1.00
September 30, 2005                 3.25 to 1.00
December 31, 2005                  2.75 to 1.00
March 31, 2006                     2.75 to 1.00
</TABLE>

<PAGE>

                                                                              98

<TABLE>
<S>                                <C>
June 30, 2006                      2.75 to 1.00
September 30, 2006                 2.75 to 1.00
December 31, 2006                  2.50 to 1.00
March 31, 2007                     2.50 to 1.00
June 30, 2007                      2.50 to 1.00
September 30, 2007                 2.50 to 1.00
December 31, 2007                  2.00 to 1.00
March 31, 2008                     2.00 to 1.00
June 30, 2008                      2.00 to 1.00
September 30, 2008                 2.00 to 1.00
December 31, 2008                  2.00 to 1.00
March 31, 2009                     2.00 to 1.00
</TABLE>

                  SECTION 6.19. Senior Leverage Ratio. Holdings and the Borrower
will not permit the Senior Leverage Ratio as of the last day of a fiscal quarter
set forth below to exceed the ratio set forth opposite such date:

<TABLE>
<CAPTION>
Fiscal Quarter Ended                   Ratio
--------------------                   -----
<S>                                <C>
March 31, 2003                     5.25 to 1.00
June 30, 2003                      5.25 to 1.00
September 30, 2003                 5.25 to 1.00
December 31, 2003                  5.15 to 1.00
March 31, 2004                     5.00 to 1.00
June 30, 2004                      5.00 to 1.00
September 30, 2004                 5.00 to 1.00
December 31, 2004                  4.75 to 1.00
March 31, 2005                     4.75 to 1.00
June 30, 2005                      4.75 to 1.00
September 30, 2005                 4.75 to 1.00
December 31, 2005                  4.25 to 1.00
March 31, 2006                     4.25 to 1.00
June 30, 2006                      4.25 to 1.00
September 30, 2006                 4.25 to 1.00
December 31, 2006                  3.75 to 1.00
March 31, 2007                     3.75 to 1.00
June 30, 2007                      3.75 to 1.00
September 30, 2007                 3.75 to 1.00
December 31, 2007                  3.50 to 1.00
March 31, 2008                     3.50 to 1.00
June 30, 2008                      3.50 to 1.00
September 30, 2008                 3.50 to 1.00
December 31, 2008                  3.50 to 1.00
March 31, 2009                     3.50 to 1.00
</TABLE>

                  SECTION 6.20. Collections, Funds and Permitted Investments.
Holdings and the Borrower (a) will at all times cause all payments in respect of
accounts receivable

<PAGE>

                                                                              99

of the Borrower and the Subsidiaries (including but not limited to purchase
price payments under the Billing and Collection Agreement) and all other cash
payments to or for the benefit of the Borrower and the Subsidiaries
(collectively, "Receipts") to be deposited directly into bank accounts
(including lockbox accounts) in respect of which no Affiliate of the Borrower
(other than a Subsidiary Loan Party or, in the case of funds of Foreign
Subsidiaries, Foreign Subsidiaries) has any interest or claim (collectively,
"Borrower Bank Accounts") and (b) will not cause or permit Receipts to be
commingled at any time with funds owned (beneficially or otherwise) by, or
subject to claims of, any Affiliate of the Borrower other than a Subsidiary Loan
Party or, in the case of Receipts of Foreign Subsidiaries, Foreign Subsidiaries
(including without limitation, the Parent or any subsidiary of the Parent other
than the Borrower and its Subsidiaries). Holdings and the Borrower will at all
times cause all cash and Permitted Investments owned or held by Holdings, the
Borrower or any Subsidiary to be held only in Borrower Bank Accounts and in
securities accounts over which no Affiliate of the Borrower (other than a
Subsidiary Loan Party or, in the case of cash and Permitted Investments of
Foreign Subsidiaries, Foreign Subsidiaries) has any interest or claim.

                  SECTION 6.21. Parent Covenants. (a) The Parent will not engage
in any business or activity other than the ownership of outstanding shares of
capital stock of Holdings and Phase II Holdings, the issuance and sale of its
common stock, Non-Cash Pay Preferred Stock, Parent Non-Cash Pay Debt and, to the
extent permitted hereby, Qualifying Parent Indebtedness, the ownership of Shared
Services Assets and Operations, the provision of Shared Services and, in each
case, activities incidental thereto. The Parent will not own or acquire any
assets (other than shares of capital stock of Holdings and Phase II Holdings,
assets constituting Shared Services Assets and Operations, cash and Permitted
Investments and Investments in Indebtedness of the Borrower or the Phase II
Borrower required to be made pursuant to the Parent Agreement or the West Parent
Agreement) or incur any liabilities (other than Parent Non-Cash Pay Debt, and,
to the extent permitted hereby, Qualifying Parent Indebtedness, ordinary course
trade payables, employee compensation liabilities and other liabilities incurred
in the ordinary course in connection with the provision of Shared Services by
the Parent or any subsidiary of the Parent, liabilities under the Loan
Documents, liabilities under the Phase II Senior Facilities substantially
equivalent to those under Section 6.21(b) or under the Parent Agreement or the
West Parent Agreement, liabilities imposed by law, including tax liabilities,
and other liabilities incidental to the maintenance of its existence and
permitted activities). The Parent will not create, incur, assume or permit to
exist any Lien on any property or assets now owned or hereafter acquired by it
(other than Permitted Encumbrances and Liens created pursuant to the Parent
Agreement and the West Parent Agreement. The Parent shall not in any event incur
or permit to exist any Indebtedness for borrowed money other than (i) Parent
Non-Cash Pay Debt and (ii) Qualifying Parent Indebtedness in an aggregate amount
not in excess of $500,000,000 at any time outstanding; provided, however, that
the QPI Issuance Conditions are satisfied at the time of any such issuance of
Qualifying Parent Indebtedness; provided, further, however, that notwithstanding
any other provision to this Agreement or any other Loan Document, it is
expressly understood and agreed that the Parent shall not be personally liable
under the Parent Pledge Agreement and the Agent on behalf of itself and each
Secured Party agrees to look solely to the Pledged Collateral (as defined in the

<PAGE>

                                                                             100

Parent Pledge Agreement) for satisfaction of the Parent's obligations under the
Parent Pledge Agreement.

                  (b) In the event of an IPO of the Parent, the Parent will, not
later than five Business Days after receiving any Net Proceeds therefrom,
contribute the Allocable Net Proceeds from such IPO to the common capital of
Holdings or utilize the full amount of such Allocable Net Proceeds to purchase
Equity Interests of Holdings. In the event and on each occasion that the Parent
receives any Acquisition Agreement Recovery, it will, not later than five
Business Days after receipt thereof, contribute the full amount of such
Acquisition Agreement Recovery to the common capital of Holdings or utilize the
full amount of such Acquisition Agreement Recovery to purchase Equity Interests
of Holdings. Promptly after receiving the proceeds of any capital contribution
from, or from the purchase of its Equity Interests by, the Parent pursuant to
this paragraph, Holdings will contribute the full amount thereof to the common
capital of the Borrower; provided, however, that such contribution need not be
made in the case of receipt of amounts representing Allocable Net Proceeds of an
IPO of the Parent to the extent, if any, that such Net Proceeds are permitted to
be, and in fact are, paid as a dividend by Holdings pursuant to and in
accordance with the provisions of Section 6.08(a)(viii). Promptly after
receiving payment from any West Entity with respect to the provision by Holdings
or any of its subsidiaries of Shared Services to any West Entity, Parent will
contribute the full amount of such payment to the common capital of Holdings
and, if such Shared Services were performed by a subsidiary of Holdings,
Holdings will contribute such amount to the Borrower.

                  (c) The Parent will ensure that any Shared Services Payments
made by the Borrower or its Subsidiaries to the Parent represent only
reimbursement for cash expenses actually incurred by the Parent or a subsidiary
of the Parent (other than Holdings or any subsidiary of Holdings) (including
accrued costs payable in cash by the Parent or a subsidiary of the Parent (other
than Holdings or any subsidiary of Holdings) within the 30-day period after its
receipt of a Shared Services Payment) that are directly attributable to the
provision of Shared Services to the Borrower and its Subsidiaries or, if not
directly attributable to such Shared Services, are not directly attributable to
Shared Services provided to any other Persons and represent a fair and equitable
allocation of such out-of-pocket expenses that are not so directly attributable
among the Borrower and the Subsidiaries, on the one hand, and all other Persons,
on the other hand, to which the Parent or a subsidiary of the Parent (other than
Holdings or any subsidiary of Holdings) provides Shared Services (including the
Phase II Borrower and its subsidiaries (including "unrestricted subsidiaries"
permitted by the Phase II Senior Facilities) and any Unrestricted Subsidiaries).
Shared Services Payments will not in any event include payments in respect of
trade payables incurred in connection with the conduct of the Permitted
Businesses of the Borrower and the Subsidiaries (including, for example,
payables relating to printing costs, distribution costs, and costs of inventory,
paper and other raw materials), which shall be incurred and paid directly by the
Borrower and the Subsidiaries (it being understood, however, that trade payables
of the Parent or a subsidiary of the Parent (other than Holdings or any
subsidiary of Holdings) incurred in the ordinary course relating to assets
included in the Shared Services Assets and Operations or the provision of Shared
Services may be incurred by the Parent or a

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                                                                             101

subsidiary of the Parent (other than Holdings or any subsidiary of Holdings) and
reimbursed as Shared Services Payments in accordance herewith). The Parent will
invoice the Borrower and the Subsidiaries for Shared Services Payments on a
periodic basis, not less frequently than quarterly. The Parent will from time to
time provide the Administrative Agent with such analyses and other information
regarding Shared Services Payments, including with respect to attributions and
allocations of costs and expenses to the Borrower and the Subsidiaries, as the
Administrative Agent may reasonably request.

                  (d) The Parent will not consummate the Phase II Acquisition
other than pursuant to the corporate ownership structure contemplated by this
Agreement and disclosed in the offering memorandum relating to the Senior
Subordinated Debt and the Senior Unsecured Debt, pursuant to which, immediately
after consummation of the Phase II Acquisition, the Phase II Borrower will be a
wholly owned subsidiary of Phase II Holdings, which will itself be a wholly
owned subsidiary of the Parent.

                  SECTION 6.22. Designation of Unrestricted Subsidiaries. (a)
Holdings may not designate any Subsidiary as an Unrestricted Subsidiary and
Holdings may after the Effective Date designate any other newly formed or
acquired subsidiary as an Unrestricted Subsidiary under this Agreement (a
"Designation") only if:

                  (i) such subsidiary does not own any Equity Interests of any
         Subsidiary;

                  (ii) no Event of Default shall have occurred and be continuing
         at the time of or after giving effect to such Designation;

                  (iii) after giving effect to such Designation and any related
         Investment to be made in such designated subsidiary by Holdings or any
         Subsidiary (which shall in any event include any existing Investment in
         such Person at the time it is designated as an Unrestricted
         Subsidiary), (A) any such existing Investment and related Investment
         would comply with Section 6.04 and (B) Holdings and the Subsidiaries
         would be in compliance with each of the Financial Covenants, calculated
         on a pro forma basis as if such Designation and Investment had occurred
         immediately prior to the first day of the period of four consecutive
         fiscal quarters most recently ended; and

                  (iv) Holdings has delivered to the Administrative Agent (A)
         written notice of such Designation and (B) a certificate, dated the
         effective date of such Designation, of a Financial Officer stating that
         no Event of Default has occurred and is continuing and setting forth
         reasonably detailed calculations demonstrating pro forma compliance
         with the Financial Covenants in accordance with paragraph (iii) above.

                  (b) Neither Holdings nor any Subsidiary shall at any time (i)
provide a Guarantee of any Indebtedness of any Unrestricted Subsidiary, (ii) be
directly or indirectly liable for any Indebtedness of any Unrestricted
Subsidiary or (iii) be directly or indirectly liable for any other Indebtedness
which provides that the holder thereof may

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                                                                             102

(upon notice, lapse of time or both) declare a default thereon (or cause such
Indebtedness or the payment thereof to be accelerated, payable or subject to
repurchase prior to its final scheduled maturity) upon the occurrence of a
default with respect to any other Indebtedness that is Indebtedness of an
Unrestricted Subsidiary, except in the case of clause (i) or (ii) to the extent
permitted under Section 6.01 and 6.04 hereof. Each Designation shall be
irrevocable, and no Unrestricted Subsidiary may become a Subsidiary, be merged
with or into Holdings or any Subsidiary or liquidate into or transfer
substantially all its assets to Holdings or any Subsidiary.

                  SECTION 6.23. Employee Outsourcing Arrangements. Not later
than January 1, 2004, Holdings and the Borrower will terminate the Employee
Outsourcing and Shared Services Agreement and either (i) cause all Associated
Employees immediately prior to such termination to be employed directly by the
Phase II Borrower or a wholly owned Subsidiary of the Phase II Borrower (except
for any such Associated Employees who refuse such employment and cease to
provide services to or for the benefit of the Phase II Borrower and its
subsidiaries) or (ii)(x) cause the Employee Company to be established under
organizational, operating and governance documents and instruments (including
customary provisions and procedures designed to ensure that the Employee Company
is a bankruptcy remote entity) reasonably satisfactory to, and approved by, the
Arrangers (including, if any Equity Interests of the Employee Company are owned
by the Parent, a pledge by the Parent of such Equity Interests jointly to the
Lenders hereunder and the lenders under the Phase II Senior Facilities under
arrangements reasonably satisfactory to, and approved by, the Arrangers), (y)
enter into the Employee Cost Sharing Agreement on terms and conditions
reasonably satisfactory to, and approved by, the Arrangers and (z) cause all
Associated Employees immediately prior to such termination to be employed
directly by the Employee Company or the Phase II Borrower. Any approval of the
Arrangers required by the immediately preceding sentence shall not be
unreasonable withheld or delayed. Any Associated Employee required pursuant to
clause (i) of the first sentence of this Section 6.23 to be employed by the
Phase II Borrower or a wholly owned subsidiary of the Phase II Borrower who
renders services to or for the benefit of both the Borrower and the Phase II
Borrower, including any such management employees, may be employed by both the
Borrower and the Phase II Borrower under arm's-length arrangements pursuant to
which the costs (including salary, bonuses and benefits) or employing such
Person are allocated to and borne by the Borrower and Phase II Borrower on a
fair and equitable basis, as determined by the Governing Board of Borrower.

                                   ARTICLE VII

                                Events of Default

                  If any of the following events ("Events of Default") shall
occur:

                  (a) the Borrower shall fail to pay any principal of any Loan
         or any reimbursement obligation in respect of any LC Disbursement when
         and as the same shall become due and payable, whether at the due date
         thereof or at a date fixed for prepayment thereof or otherwise;

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                                                                             103

                  (b) the Borrower shall fail to pay any interest on any Loan or
         any fee or any other amount (other than an amount referred to in clause
         (a) of this Article) payable under this Agreement or any other Loan
         Document, when and as the same shall become due and payable, and such
         failure shall continue unremedied for a period of three Business Days;

                  (c) any representation or warranty made or deemed made by or
         on behalf of the Parent, Holdings, the Borrower or any Subsidiary in or
         in connection with any Loan Document or any amendment or modification
         thereof or waiver thereunder, or in any certificate furnished pursuant
         to or in connection with any Loan Document or any amendment or
         modification thereof or waiver thereunder, shall prove to have been
         incorrect in any material respect when made or deemed made;

                  (d) the Parent, Holdings or the Borrower shall fail to observe
         or perform any covenant, condition or agreement contained in Section
         5.02, 5.04 (with respect to the existence of Holdings or the Borrower),
         5.11 or in Article VI or the Parent shall fail to observe or perform
         any of its covenants or agreements set forth in Section 2 of the Parent
         Agreement;

                  (e) any Loan Party shall fail to observe or perform any
         covenant, condition or agreement contained in any Loan Document (other
         than those specified in clause (a), (b) or (d) of this Article), and
         such failure shall continue unremedied for a period of 30 days after
         notice thereof from the Administrative Agent to the Borrower (which
         notice will promptly be given at the request of any Lender);

                  (f) Holdings, the Borrower or any Subsidiary shall fail to
         make any payment (whether of principal or interest and regardless of
         amount) in respect of any Material Indebtedness, when and as the same
         shall become due and payable (after giving effect to any applicable
         grace period specified in the agreement or instrument governing such
         Indebtedness);

                  (g) any event or condition occurs that results in any Material
         Indebtedness becoming due prior to its scheduled maturity or that
         enables or permits (with or without the giving of notice, the lapse of
         time or both) the holder or holders of any Material Indebtedness or any
         trustee or agent on its or their behalf to cause any Material
         Indebtedness to become due, or to require the prepayment, repurchase,
         redemption or defeasance thereof, prior to its scheduled maturity;
         provided that this clause (g) (i) shall not apply to secured
         Indebtedness that becomes due as a result of the voluntary sale or
         transfer of the property or assets securing such Indebtedness and (ii)
         shall give effect to any notice required or grace period provided in
         the agreement or instrument governing such relevant Material
         Indebtedness, but shall not give effect to any waiver granted by the
         holders of such relevant Material Indebtedness after the giving of such
         notice or during such applicable grace period;

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                                                                             104

                  (h) an involuntary proceeding shall be commenced or an
         involuntary petition shall be filed seeking (i) liquidation,
         reorganization or other relief in respect of Holdings, the Borrower or
         any Material Subsidiary or its debts, or of a substantial part of its
         assets, under any Federal, state or foreign bankruptcy, insolvency,
         receivership or similar law now or hereafter in effect or (ii) the
         appointment of a receiver, trustee, custodian, sequestrator,
         conservator or similar official for Holdings, the Borrower or any
         Subsidiary or for a substantial part of its assets, and, in any such
         case, such proceeding or petition shall continue undismissed for 60
         days or an order or decree approving or ordering any of the foregoing
         shall be entered;

                  (i) Holdings, the Borrower or any Material Subsidiary shall
         (i) voluntarily commence any proceeding or file any petition seeking
         liquidation, reorganization or other relief under any Federal, state or
         foreign bankruptcy, insolvency, receivership or similar law now or
         hereafter in effect, (ii) consent to the institution of any proceeding
         or petition described in clause (h) of this Article, (iii) apply for or
         consent to the appointment of a receiver, trustee, custodian,
         sequestrator, conservator or similar official for Holdings, the
         Borrower or any Subsidiary or for a substantial part of its assets,
         (iv) file an answer admitting the material allegations of a petition
         filed against it in any such proceeding that would entitle the other
         party or parties to an order for relief, (v) make a general assignment
         for the benefit of creditors or (vi) take any action for the purpose of
         effecting any of the foregoing;

                  (j) one or more judgments for the payment of money in an
         aggregate amount in excess of $20,000,000 (net of amounts covered by
         insurance) shall be rendered against Holdings, the Borrower, any
         Subsidiary or any combination thereof and the same shall remain
         undischarged for a period of 30 consecutive days during which execution
         shall not be effectively stayed, or any action shall be legally taken
         by a judgment creditor to attach or levy upon any assets of Holdings,
         the Borrower or any Subsidiary to enforce any such judgment;

                  (k) an ERISA Event shall have occurred that, in the opinion of
         the Required Lenders, when taken together with all other ERISA Events
         that have occurred, could reasonably be expected to result in a
         Material Adverse Effect;

                  (l) any Lien purported to be created under any Security
         Document shall cease to be, or shall be asserted by any Loan Party not
         to be, a valid and perfected Lien on any Collateral having, in the
         aggregate, a value in excess of $10,000,000, with the priority required
         by the applicable Security Document, except (i) as a result of the sale
         or other disposition of the applicable Collateral in a transaction
         permitted under the Loan Documents or (ii) as a result of the Agent's
         failure to maintain possession of any stock certificates, promissory
         notes or other instruments delivered to it under the Collateral
         Agreement;

                  (m) a Change in Control shall occur;

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                                                                             105

                  (n) any Guarantee under the Collateral Agreement for any
         reason shall cease to be in full force and effect (other than in
         accordance with its terms), or any Guarantor shall assert in writing
         that the Collateral Agreement or any Guarantee thereunder has ceased to
         be or is not enforceable; or

                  (o) the material breach of, or loss of rights under, any Core
         Qwest Agreement that has resulted in a material adverse effect on the
         business, operations, assets, liabilities, financial condition or
         results of operations of Holdings, the Borrower and its Subsidiaries,
         taken as a whole;

then, and in every such event (other than an event with respect to the Borrower
described in clause (h) or (i) of this Article), and at any time thereafter
during the continuance of such event, the Administrative Agent may with the
consent of the Required Lenders, and at the request of the Required Lenders
shall, by notice to the Borrower, take either or both of the following actions,
at the same or different times: (i) terminate the Commitments, and thereupon the
Commitments shall terminate immediately, and (ii) declare the Loans then
outstanding to be due and payable in whole, and thereupon the principal of the
Loans so declared to be due and payable, together with accrued interest thereon
and all fees and other obligations of the Borrower accrued hereunder, shall
become due and payable immediately, without presentment, demand, protest or
other notice of any kind, all of which are hereby waived by the Borrower; and in
case of any event with respect to the Borrower described in clause (h) or (i) of
this Article, the Commitments shall automatically terminate and the principal of
the Loans then outstanding, together with accrued interest thereon and all fees
and other obligations of the Borrower accrued hereunder, shall automatically
become due and payable, without presentment, demand, protest or other notice of
any kind, all of which are hereby waived by the Borrower.

                                  ARTICLE VIII

                                    The Agent

                  Each of the Lenders and the Issuing Bank hereby irrevocably
appoints the Agent as its agent and authorizes the Agent to take such actions on
its behalf and to exercise such powers as are delegated to the Agent by the
terms of the Loan Documents, together with such actions and powers as are
reasonably incidental thereto.

                  The bank serving as the Agent hereunder shall have the same
rights and powers in its capacity as a Lender as any other Lender and may
exercise the same as though it were not the Agent, and such bank and its
Affiliates may accept deposits from, lend money to and generally engage in any
kind of business with Holdings, the Borrower or any Subsidiary or other
Affiliate thereof as if it were not the Agent hereunder.

                  The Agent shall not have any duties or obligations except
those expressly set forth in the Loan Documents. Without limiting the generality
of the foregoing, (a) the Agent shall not be subject to any fiduciary or other
implied duties, regardless of whether a Default has occurred and is continuing,
(b) the Agent shall not have any duty to take any discretionary action or
exercise any discretionary powers, except discretionary rights

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                                                                             106

and powers expressly contemplated by the Loan Documents that the Agent is
required to exercise in writing as directed by the Required Lenders (or such
other number or percentage of the Lenders as shall be necessary under the
circumstances as provided in Section 9.02), and (c) except as expressly set
forth in the Loan Documents, the Agent shall not have any duty to disclose, and
shall not be liable for the failure to disclose, any information relating to the
Parent, Holdings, the Borrower or any of its Subsidiaries that is communicated
to or obtained by the bank serving as Agent or any of its Affiliates in any
capacity (other than as Agent). The Agent shall not be liable for any action
taken or not taken by it with the consent or at the request of the Required
Lenders (or such other number or percentage of the Lenders as shall be necessary
under the circumstances as provided in Section 9.02) or in the absence of its
own gross negligence or wilful misconduct. The Agent shall be deemed not to have
knowledge of any Default unless and until written notice thereof is given to the
Agent by Holdings, the Borrower or a Lender, and the Agent shall not be
responsible for or have any duty to ascertain or inquire into (i) any statement,
warranty or representation made in or in connection with any Loan Document, (ii)
the contents of any certificate, report or other document delivered thereunder
or in connection therewith, (iii) the performance or observance of any of the
covenants, agreements or other terms or conditions set forth in any Loan
Document, (iv) the validity, enforceability, effectiveness or genuineness of any
Loan Document or any other agreement, instrument or document, or (v) the
satisfaction of any condition set forth in Article IV or elsewhere in any Loan
Document, other than to confirm receipt of items expressly required to be
delivered to the Agent.

                  The Agent shall be entitled to rely upon, and shall not incur
any liability for relying upon, any notice, request, certificate, consent,
statement, instrument, document or other writing believed by it to be genuine
and to have been signed or sent by the proper Person. The Agent also may rely
upon any statement made to it orally or by telephone and believed by it to be
made by the proper Person, and shall not incur any liability for relying
thereon. The Agent may consult with legal counsel (who may be counsel for the
Borrower), independent accountants and other experts selected by it, and shall
not be liable for any action taken or not taken by it in accordance with the
advice of any such counsel, accountants or experts.

                  The Agent may perform any and all its duties and exercise its
rights and powers by or through any one or more sub-agents appointed by the
Agent. The Agent and any such sub-agent may perform any and all its duties and
exercise its rights and powers through their respective Related Parties. The
exculpatory provisions of the preceding paragraphs shall apply to any such
sub-agent and to the Related Parties of each Agent and any such sub-agent, and
shall apply to their respective activities in connection with the syndication of
the credit facilities provided for herein as well as activities as Agent.

                  Subject to the appointment and acceptance of a successor to
the Agent as provided in this paragraph, the Agent may resign at any time by
notifying the Lenders, the Issuing Bank and the Borrower. Upon any such
resignation, the Required Lenders shall have the right, with the consent of the
Borrower (such consent not to be unreasonably withheld or delayed and such
consent not to be required if an Event of

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                                                                             107

Default under clause (a), (b), (h) or (i) of Article VII has occurred and is
continuing), to appoint a successor. If no successor shall have been so
appointed by the Required Lenders and shall have accepted such appointment
within 30 days after the retiring Agent gives notice of its resignation, then
the retiring Agent may, on behalf of the Lenders and the Issuing Bank, appoint a
successor Agent which shall be a bank with an office in New York, New York, or
an Affiliate of any such bank. Upon the acceptance of its appointment as Agent
and Collateral Agent hereunder by a successor, such successor shall succeed to
and become vested with all the rights, powers, privileges and duties of the
retiring Agent, and the retiring Agent shall be discharged from its duties and
obligations hereunder. The fees payable by the Borrower to a successor Agent
shall be the same as those payable to its predecessor unless otherwise agreed
between the Borrower and such successor. After the Agent's resignation
hereunder, the provisions of this Article and Section 9.03 shall continue in
effect for the benefit of such retiring Agent, its sub-agents and their
respective Related Parties in respect of any actions taken or omitted to be
taken by any of them while it was acting as Agent.

                  Each Lender acknowledges that it has, independently and
without reliance upon the Agent or any other Lender and based on such documents
and information as it has deemed appropriate, made its own credit analysis and
decision to enter into this Agreement. Each Lender also acknowledges that it
will, independently and without reliance upon the Agent or any other Lender and
based on such documents and information as it shall from time to time deem
appropriate, continue to make its own decisions in taking or not taking action
under or based upon this Agreement, any other Loan Document or related agreement
or any document furnished hereunder or thereunder.

                                   ARTICLE IX

                                  Miscellaneous

                  SECTION 9.01. Notices. (a) Except in the case of notices and
other communications expressly permitted to be given by telephone, all notices
and other communications provided for herein shall be in writing and shall be
delivered by hand or overnight courier service, mailed by certified or
registered mail or sent by telecopy, as follows:

                  (i) if to Holdings or the Borrower, to it at Dex Media East,
         Inc., 198 Inverness Drive West, Englewood, Colorado 80112 Attention of
         Chief Executive Officer (Telecopy No. (303) 784-1964);

                  (ii) if to the Agent, to JPMorgan Chase Bank, Loan and Agency
         Services Group, 1111 Fannin, 10th Floor, Houston, Texas 77002,
         Attention of Maryann Bui (Telecopy No. (713) 750-2358), with a copy to
         JPMorgan Chase Bank, 270 Park Avenue, New York, New York 10017,
         Attention of James Stone (Telecopy No. (212) 270-0213);

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                                                                             108

                  (iii) if to the Issuing Bank or the Swingline Lender, to
         JPMorgan Chase Bank, Loan and Agency Services Group, 1111 Fannin, 10th
         Floor, Houston, Texas 77002, Attention of Maryann Bui (Telecopy No.
         (713) 750-2358), with a copy to JPMorgan Chase Bank, 270 Park Avenue,
         New York, New York 10017, Attention of James Stone (Telecopy No. (212)
         270-0213); and

                  (iv) if to any other Lender, to it at its address (or telecopy
         number) set forth in its Administrative Questionnaire.

                  (b) Notices and other communications to the Lenders hereunder
may be delivered or furnished by electronic communications pursuant to
procedures approved by the Administrative Agent; provided that the foregoing
shall not apply to notices pursuant to Article II unless otherwise agreed by the
Administrative Agent and the applicable Lender. The Administrative Agent or the
Borrower may, in its discretion, agree to accept notices and other
communications to it hereunder by electronic communications pursuant to
procedures approved by it; provided that approval of such procedures may be
limited to particular notices or communications.

                  (c) Any party hereto may change its address or telecopy number
for notices and other communications hereunder by notice to the other parties
hereto. All notices and other communications given to any party hereto in
accordance with the provisions of this Agreement shall be deemed to have been
given on the date of receipt.

                  SECTION 9.02. Waivers; Amendments. (a) No failure or delay by
the Agent, the Issuing Bank or any Lender in exercising any right or power
hereunder or under any other Loan Document shall operate as a waiver thereof,
nor shall any single or partial exercise of any such right or power, or any
abandonment or discontinuance of steps to enforce such a right or power,
preclude any other or further exercise thereof or the exercise of any other
right or power. The rights and remedies of the Agent, the Issuing Bank and the
Lenders hereunder and under the other Loan Documents are cumulative and are not
exclusive of any rights or remedies that they would otherwise have. No waiver of
any provision of any Loan Document or consent to any departure by any Loan Party
therefrom shall in any event be effective unless the same shall be permitted by
paragraph (b) of this Section, and then such waiver or consent shall be
effective only in the specific instance and for the purpose for which given.
Without limiting the generality of the foregoing, the making of a Loan or
issuance of a Letter of Credit shall not be construed as a waiver of any
Default, regardless of whether the Agent, any Lender or the Issuing Bank may
have had notice or knowledge of such Default at the time.

                  (b) Neither this Agreement nor any other Loan Document nor any
provision hereof or thereof may be waived, amended or modified except, in the
case of this Agreement, pursuant to an agreement or agreements in writing
entered into by Holdings, the Borrower and the Required Lenders or, in the case
of any other Loan Document, pursuant to an agreement or agreements in writing
entered into by the Agent and the Loan Party or Loan Parties that are parties
thereto, in each case with the consent of the Required Lenders; provided that no
such agreement shall (i) increase the

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                                                                             109

Commitment of any Lender without the written consent of such Lender, (ii) reduce
the principal amount of any Loan or LC Disbursement held by any Lender or reduce
the rate of interest thereon, or reduce any fees payable hereunder, without the
written consent of such Lender, (iii) postpone the maturity of any Lender's
Loan, or any scheduled date of payment of the principal amount of any Lender's
Term Loan under Section 2.10, or the required date of reimbursement of any LC
Disbursement held by any Lender, or any date for the payment of any interest or
fees payable to any Lender hereunder, or reduce the amount of, waive or excuse
any such payment, or postpone the scheduled date of expiration of any
Commitment, without the written consent of such Lender, (iv) change Section
2.18(b) or (c) in a manner that would alter the pro rata sharing of payments
required thereby or change the last sentence of Section 2.08(c) in a manner
which would alter the pro rata reduction of Commitments thereby, without the
written consent of each Lender, (v) change any of the provisions of this Section
or the definition of "Required Lenders" or any other provision of any Loan
Document specifying the number or percentage of Lenders (or Lenders of any
Class) required to waive, amend or modify any rights thereunder or make any
determination or grant any consent thereunder, without the written consent of
each Lender (or each Lender of such Class, as the case may be), (vi) release
Holdings or any Subsidiary Loan Party from its Guarantee under the Collateral
Agreement (except as expressly provided in the Collateral Agreement), or limit
its liability in respect of such Guarantee, without the written consent of each
Lender, (vii) release all or any substantial part of the Collateral from the
Liens of the Security Documents, without the written consent of each Lender,
(viii) change any provisions of any Loan Document in a manner that by its terms
adversely affects the rights in respect of payments due to Lenders holding Loans
of any Class differently than those holding Loans of any other Class, without
the written consent of Lenders holding a majority in interest of the outstanding
Loans and unused Commitments of each affected Class or (ix) limit the rights of
the Tranche B Lenders to decline mandatory prepayments as provided in Section
2.11, without the written consent of Tranche B Lenders holding a majority of the
outstanding Tranche B Loans; provided, further that (A) no such agreement shall
amend, modify or otherwise affect the rights or duties of the Agent, the Issuing
Bank or the Swingline Lender without the prior written consent of the Agent, the
Issuing Bank or the Swingline Lender, as the case may be, and (B) any waiver,
amendment or modification of this Agreement that by its terms affects the rights
or duties under this Agreement of the Revolving Lenders (but not the Tranche A
Lenders and Tranche B Lenders), the Tranche A Lenders (but not the Revolving
Lenders and Tranche B Lenders) or the Tranche B Lenders (but not the Revolving
Lenders and Tranche A Lenders) may be effected by an agreement or agreements in
writing entered into by Holdings, the Borrower and requisite percentage in
interest of the affected Class of Lenders that would be required to consent
thereto under this Section if such Class of Lenders were the only Class of
Lenders hereunder at the time. Notwithstanding the foregoing, any provision of
this Agreement may be amended by an agreement in writing entered into by
Holdings, the Borrower, the Required Lenders and the Agent (and, if their rights
or obligations are affected thereby, the Issuing Bank and the Swingline Lender)
if (i) by the terms of such agreement the Commitment of each Lender not
consenting to the amendment provided for therein shall terminate upon the
effectiveness of such amendment and (ii) at the time such amendment becomes
effective, each Lender not consenting thereto receives

<PAGE>

                                                                             110

payment in full of the principal of and interest accrued on each Loan made by it
and all other amounts owing to it or accrued for its account under this
Agreement.

                  (c) If, in connection with any proposed change, waiver,
discharge or termination of or to any of the provisions of this Agreement as
contemplated by clauses (i) through (ix), inclusive, of the first proviso to
Section 9.02(b), the consent of Lenders having Revolving Exposures, Term Loans
and unused Commitments representing more than 66-2/3% of the sum of the total
Revolving Exposures, outstanding Term Loans and unused Commitments at such time
is obtained but the consent of one or more of such other Lenders whose consent
is required is not obtained, then the Borrower shall have the right, so long as
all non-consenting Lenders whose individual consent is required are treated as
described in either clause (i) or (ii) below, to either (i) replace each such
non-consenting Lender or Lenders (or, at the option of the Borrower if any such
Lender's consent is required with respect to less than all Classes of Loans (or
related Commitments), to replace only the Commitments and/or Loans of any such
non-consenting Lender that gave rise to the need to obtain such Lender's
individual consent) with one or more assignees pursuant to, and with the effect
of an assignment under, Section 2.19 so long as at the time of such replacement,
each such assignee consents to the proposed change, waiver, discharge or
termination or (ii) terminate such nonconsenting Lender's Commitment (if such
Lender's consent is required as a result of its Commitment) and/or repay each
Class of outstanding Loans of such Lender that gave rise to the need to obtain
such Lender's consent and/or cash collateralize its LC Exposure, in accordance
with Section 2.05(j); provided (A) that, unless the Commitments that are
terminated and Loans that are repaid pursuant to the preceding clause (ii) are
immediately replaced in full at such time through the addition of new Lenders or
the increase of the Commitments and/or outstanding Loans of existing Lenders
(who in each case must specifically consent thereto), then in the case of any
action pursuant to the preceding clause (ii), Lenders having Revolving
Exposures, Term Loans and unused Commitments representing more than 66-2/3% of
the sum of the total Revolving Exposures, outstanding Term Loans and unused
Commitments at such time (determined after giving effect to the proposed action)
shall specifically consent thereto and (B) any such replacement or termination
transaction described above shall be effective on the date notice is given of
the relevant transaction and shall have a settlement date no earlier than five
Business Days and no later than 90 days after the relevant transaction; provided
further that the Borrower shall not have the right to replace a Lender,
terminate its Commitment or repay its Loans solely as a result of the exercise
of such Lender's rights (and the withholding of any required consent by such
Lender) pursuant to the second proviso to Section 9.02(b).

                  SECTION 9.03. Expenses; Indemnity; Damage Waiver. (a) The
Borrower shall pay (i) all reasonable out-of-pocket expenses incurred by the
Agent, the Arrangers and their Affiliates, including the reasonable fees,
charges and disbursements of (a) a single transaction and documentation counsel
for the Agent and the Arrangers and (b) such other local counsel and special
counsel as may be required in the reasonable judgment of the Agent and the
Arrangers, in connection with the syndication of the credit facilities provided
for herein, the preparation and administration of the Loan Documents or any
amendments, modifications or waivers of the provisions thereof (whether or not

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the transactions contemplated hereby or thereby shall be consummated), (ii) all
reasonable out-of-pocket expenses incurred by the Issuing Bank in connection
with the issuance, amendment, renewal or extension of any Letter of Credit or
any demand for payment thereunder and (iii) all out-of-pocket expenses incurred
by the Agent, the Arrangers, the Issuing Bank or any Lender, (including the
fees, charges and disbursements of (a) a single transaction and documentation
counsel for the Agent, the Arrangers, the Issuing Bank and any Lender and (b)
such other local counsel and special counsel as may be required in the
reasonable judgment of the Agent and the Arrangers) in connection with
documentary taxes or the enforcement or protection of its rights in connection
with the Loan Documents, including its rights under this Section, or in
connection with the Loans made or Letters of Credit issued hereunder, including
all such out-of-pocket expenses incurred during any workout, restructuring or
negotiations in respect of such Loans or Letters of Credit.

                  (b) The Borrower shall indemnify the Agent, the Arrangers, the
Issuing Bank and each Lender, and each Related Party of any of the foregoing
Persons (each such Person being called an "Indemnitee") against, and hold each
Indemnitee harmless from, any and all losses, claims, damages, liabilities and
related expenses, including the fees, charges and disbursements of (a) a single
transaction and documentation counsel for any Indemnitee and (b) such other
local counsel and special counsel as may be required in the reasonable judgment
of the Agent and the Arrangers, incurred by or asserted against any Indemnitee
arising out of, in connection with, or as a result of (i) the execution or
delivery of any Loan Document or any other agreement or instrument contemplated
hereby, the performance by the parties to the Loan Documents of their respective
obligations thereunder or the consummation of the Transactions or any other
transactions contemplated hereby, (ii) any Loan or Letter of Credit or the use
of the proceeds therefrom (including any refusal by the Issuing Bank to honor a
demand for payment under a Letter of Credit if the documents presented in
connection with such demand do not strictly comply with the terms of such Letter
of Credit), (iii) any actual or alleged presence or Release of Hazardous
Materials on or from any Mortgaged Property or any other property currently or
formerly owned or operated by the Borrower or any of its Subsidiaries, or any
Environmental Liability related in any way to the Borrower or any of its
Subsidiaries, or (iv) any actual or prospective claim, litigation, investigation
or proceeding relating to any of the foregoing, whether based on contract, tort
or any other theory and regardless of whether any Indemnitee is a party thereto;
provided that such indemnity shall not, as to any Indemnitee, be available to
the extent that such losses, claims, damages, liabilities or related expenses
are determined by a court of competent jurisdiction by final and nonappealable
judgment to have resulted from the gross negligence or wilful misconduct of such
Indemnitee.

                  (c) To the extent that the Borrower fails to pay any amount
required to be paid by it to the Agent, the Issuing Bank or the Swingline Lender
under paragraph (a) or (b) of this Section, each Lender severally agrees to pay
to the Agent, the Issuing Bank or the Swingline Lender, as the case may be, such
Lender's pro rata share (determined as of the time that the applicable
unreimbursed expense or indemnity payment is sought) of such unpaid amount;
provided that the unreimbursed expense or indemnified loss, claim, damage,
liability or related expense, as the case may be, was incurred by or asserted

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against the Agent, the Issuing Bank or the Swingline Lender in its capacity as
such. For purposes hereof, a Lender's "pro rata share" shall be determined based
upon its share of the sum of the total Revolving Exposures, outstanding Term
Loans and unused Commitments at the time.

                  (d) To the extent permitted by applicable law, neither
Holdings nor the Borrower shall assert, and each hereby waives, any claim
against any Indemnitee, on any theory of liability, for special, indirect,
consequential or punitive damages (as opposed to direct or actual damages)
arising out of, in connection with, or as a result of, this Agreement or any
agreement or instrument contemplated hereby, the Transactions, any Loan or
Letter of Credit or the use of the proceeds thereof.

                  (e) All amounts due under this Section shall be payable not
later than 10 days after written demand therefor.

                  SECTION 9.04. Successors and Assigns. (a) The provisions of
this Agreement shall be binding upon and inure to the benefit of the parties
hereto and their respective successors and assigns permitted hereby (including
any Affiliate of the Issuing Bank that issues any Letter of Credit), except that
(i) the Borrower may not assign or otherwise transfer any of its rights or
obligations hereunder without the prior written consent of each Lender (and any
attempted assignment or transfer by the Borrower without such consent shall be
null and void) and (ii) no Lender may assign or otherwise transfer its rights or
obligations hereunder except in accordance with this Section. Nothing in this
Agreement, expressed or implied, shall be construed to confer upon any Person
(other than the parties hereto, their respective successors and assigns
permitted hereby (including any Affiliate of the Issuing Bank that issues any
Letter of Credit), Participants (to the extent provided in paragraph (c) of this
Section) and, to the extent expressly contemplated hereby, the Related Parties
of each of the Administrative Agent, the Issuing Bank and the Lenders) any legal
or equitable right, remedy or claim under or by reason of this Agreement.

                  (b) (i) Subject to the conditions set forth in paragraph
(b)(ii) below, any Lender may assign to one or more assignees all or a portion
of its rights and obligations under this Agreement (including all or a portion
of its Commitment and the Loans at the time owing to it), with the prior written
consent (such consent not to be unreasonably withheld or delayed) of:

                  (A) the Borrower, provided that no consent of the Borrower
         shall be required (x) for an assignment by a Revolving Lender to an
         existing Revolving Lender or an assignment of Term Loans to a Lender,
         an Affiliate of a Lender, an Approved Fund (as defined below) or, (y)
         if an Event of Default under clause (a), (b), (h) or (i) of Article VII
         has occurred and is continuing, any other assignee; and

                  (B) the Administrative Agent (and, in the case of an
         assignment of all or a portion of any Lender's obligations in respect
         of its LC Exposure, the Issuing Bank), provided that no consent of the
         Administrative Agent or Issuing Bank, as

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                                                                             113

         the case may be, shall be required for an assignment of Term Loans to
         an assignee that is a Lender immediately prior to giving effect to such
         assignment or an Affiliate of, or Approved Fund with respect to, such a
         Lender.

                  (ii) Assignments shall be subject to the following conditions:

                  (A) except in the case of an assignment to a Lender or an
         Affiliate of a Lender or an Approved Fund or an assignment of the
         entire remaining amount of the assigning Lender's Commitment, the
         amount of the Commitment of the assigning Lender subject to each such
         assignment (determined as of the date the Assignment and Assumption
         with respect to such assignment is delivered to the Administrative
         Agent) shall not be less than $1,000,000 unless each of the Borrower
         and the Administrative Agent otherwise consent, provided that no such
         consent of the Borrower shall be required if an Event of Default under
         clause (a), (b), (h) or (i) of Article VII has occurred and is
         continuing;

                  (B) each partial assignment shall be made as an assignment of
         a proportionate part of all the assigning Lender's rights and
         obligations under this Agreement, provided that this clause shall not
         be construed to prohibit the assignment of a proportionate part of all
         the assigning Lender's rights and obligations in respect of one Class
         of Commitments or Loans;

                  (C) the parties to each assignment shall execute and deliver
         to the Administrative Agent an Assignment and Assumption, together with
         a processing and recordation fee of $3,500 (it being understood that
         only a single processing and recordation fee of $3,500 will be payable
         with respect to any multiple assignments to a Lender, an Affiliate of a
         Lender or an Approved Fund pursuant to clause (ii)(A) above, each of
         which is individually less than $1,000,000, that are simultaneously
         consummated); and

                  (D) the assignee, if it shall not be a Lender, shall deliver
         to the Administrative Agent an Administrative Questionnaire.

                  For purposes of this Section 9.04(b), the term "Approved Fund"
has the following meaning:

                  "Approved Fund" means any Person (other than an natural
person) that is engaged in making, purchasing, holding or investing in bank
loans and similar extensions of credit in the ordinary course of its business
and that is administered or managed by (a) a Lender, (b) an Affiliate of a
Lender or (c) any entity or an Affiliate of an entity that administers or
manages a Lender.

                  (iii) Subject to acceptance and recording thereof pursuant to
paragraph (b)(iv) of this Section, from and after the effective date specified
in each Assignment and Assumption the assignee thereunder shall be a party
hereto and, to the extent of the interest assigned by such Assignment and
Assumption, have the rights and obligations of a Lender under this Agreement,
and the assigning Lender thereunder shall, to the extent of the interest
assigned by such Assignment and Assumption, be released

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from its obligations under this Agreement (and, in the case of an Assignment and
Assumption covering all of the assigning Lender's rights and obligations under
this Agreement, such Lender shall cease to be a party hereto but shall continue
to be entitled to the benefits of Sections 2.15, 2.16, 2.17 and 9.03). Any
assignment or transfer by a Lender of rights or obligations under this Agreement
that does not comply with this Section 9.04 shall be treated for purposes of
this Agreement as a sale by such Lender of a participation in such rights and
obligations in accordance with paragraph (c) of this Section.

                  (iv) The Administrative Agent, acting for this purpose as an
agent of the Borrower, shall maintain at one of its offices a copy of each
Assignment and Assumption delivered to it and a register for the recordation of
the names and addresses of the Lenders, and the Commitment of, and principal
amount of the Loans and LC Disbursements owing to, each Lender pursuant to the
terms hereof from time to time, which register shall indicate that each lender
is entitled to interest paid with respect to such Loans and LC Disbursements
(the "Register"). The entries in the Register shall be conclusive, and the
Borrower, the Administrative Agent, the Issuing Bank and the Lenders may treat
each Person whose name is recorded in the Register pursuant to the terms hereof
as a Lender hereunder for all purposes of this Agreement, notwithstanding notice
to the contrary. The Register shall be available for inspection by the Borrower,
the Issuing Bank and any Lender, at any reasonable time and from time to time
upon reasonable prior notice. (v) Upon its receipt of a duly completed
Assignment and Assumption executed by an assigning Lender and an assignee, the
assignee's completed Administrative Questionnaire (unless the assignee shall
already be a Lender hereunder), the processing and recordation fee referred to
in paragraph (b) of this Section and any written consent to such assignment
required by paragraph (b) of this Section, the Administrative Agent shall accept
such Assignment and Assumption and record the information contained therein in
the Register. No assignment shall be effective for purposes of this Agreement
unless it has been recorded in the Register as provided in this paragraph.

                  (c) (i) Any Lender may, without the consent of, or notice to,
the Borrower, the Administrative Agent, the Issuing Bank or the Swingline
Lender, sell participations to one or more banks or other entities (a
"Participant") in all or a portion of such Lender's rights and obligations under
this Agreement (including all or a portion of its Commitment and the Loans owing
to it); provided that (A) such Lender's obligations under this Agreement shall
remain unchanged, (B) such Lender shall remain solely responsible to the other
parties hereto for the performance of such obligations and (C) the Borrower, the
Administrative Agent, the Issuing Bank and the other Lenders shall continue to
deal solely and directly with such Lender in connection with such Lender's
rights and obligations under this Agreement. Any agreement or instrument
pursuant to which a Lender sells such a participation shall provide that such
Lender shall retain the sole right to enforce this Agreement and to approve any
amendment, modification or waiver of any provision of this Agreement; provided
that such agreement or instrument may provide that such Lender will not, without
the consent of the Participant, agree to

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any amendment, modification or waiver described in the first proviso to Section
9.02(b) that affects such Participant. Subject to paragraph (c)(ii) of this
Section, the Borrower agrees that each Participant shall be entitled to the
benefits of Sections 2.15, 2.16 and 2.17 to the same extent as if it were a
Lender and had acquired its interest by assignment pursuant to paragraph (b) of
this Section. To the extent permitted by law, each Participant also shall be
entitled to the benefits of Section 9.08 as though it were a Lender, provided
such Participant agrees to be subject to Section 2.18(c) as though it were a
Lender.

                  (ii) A Participant shall not be entitled to receive any
greater payment under Section 2.15 or 2.17 than the applicable Lender would have
been entitled to receive with respect to the participation sold to such
Participant, unless the sale of the participation to such Participant is made
with the Borrower's prior written consent. A Participant that would be a Foreign
Lender if it were a Lender shall not be entitled to the benefits of Section 2.17
unless the Borrower is notified of the participation sold to such Participant
and such Participant agrees, for the benefit of the Borrower, to comply with
Section 2.17(e) as though it were a Lender.

                  (d) Any Lender may at any time pledge or assign a security
interest in all or any portion of its rights under this Agreement to secure
obligations of such Lender, including without limitation any pledge or
assignment to secure obligations to a Federal Reserve Bank, and this Section
shall not apply to any such pledge or assignment of a security interest;
provided that no such pledge or assignment of a security interest shall release
a Lender from any of its obligations hereunder or substitute any such pledgee or
assignee for such Lender as a party hereto.

                  SECTION 9.05. Survival. All covenants, agreements,
representations and warranties made by the Loan Parties in the Loan Documents
and in the certificates or other instruments delivered in connection with or
pursuant to this Agreement or any other Loan Document shall be considered to
have been relied upon by the other parties hereto and shall survive the
execution and delivery of the Loan Documents and the making of any Loans and
issuance of any Letters of Credit, regardless of any investigation made by any
such other party or on its behalf and notwithstanding that the Administrative
Agent, the Issuing Bank or any Lender may have had notice or knowledge of any
Default or incorrect representation or warranty at the time any credit is
extended hereunder, and shall continue in full force and effect as long as the
principal of or any accrued interest on any Loan or any fee or any other amount
payable under this Agreement is outstanding and unpaid or any Letter of Credit
is outstanding and so long as the Commitments have not expired or terminated.
The provisions of Sections 2.15, 2.16, 2.17 and 9.03 and Article VIII shall
survive and remain in full force and effect regardless of the consummation of
the transactions contemplated hereby, the repayment of the Loans, the expiration
or termination of the Letters of Credit and the Commitments or the termination
of this Agreement or any provision hereof.

                  SECTION 9.06. Counterparts; Integration; Effectiveness. This
Agreement may be executed in counterparts (and by different parties hereto on
different counterparts), each of which shall constitute an original, but all of
which when taken

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together shall constitute a single contract. This Agreement, the other Loan
Documents and any separate letter agreements with respect to fees payable to the
Administrative Agent constitute the entire contract among the parties relating
to the subject matter hereof and supersede any and all previous agreements and
understandings, oral or written, relating to the subject matter hereof. Except
as provided in Section 4.01, this Agreement shall become effective when it shall
have been executed by the Administrative Agent and when the Administrative Agent
shall have received counterparts hereof which, when taken together, bear the
signatures of each of the other parties hereto, and thereafter shall be binding
upon and inure to the benefit of the parties hereto and their respective
successors and assigns. Delivery of an executed counterpart of a signature page
of this Agreement by telecopy shall be effective as delivery of a manually
executed counterpart of this Agreement.

                  SECTION 9.07. Severability. Any provision of this Agreement
held to be invalid, illegal or unenforceable in any jurisdiction shall, as to
such jurisdiction, be ineffective to the extent of such invalidity, illegality
or unenforceability without affecting the validity, legality and enforceability
of the remaining provisions hereof; and the invalidity of a particular provision
in a particular jurisdiction shall not invalidate such provision in any other
jurisdiction.

                  SECTION 9.08. Right of Setoff. If an Event of Default shall
have occurred and be continuing, each Lender and each of its Affiliates is
hereby authorized at any time and from time to time, to the fullest extent
permitted by law, to set off and apply any and all deposits (general or special,
time or demand, provisional or final) at any time held and other obligations at
any time owing by such Lender or Affiliate to or for the credit or the account
of the Borrower against any of and all the obligations of the Borrower now or
hereafter existing under this Agreement held by such Lender, irrespective of
whether or not such Lender shall have made any demand under this Agreement and
although such obligations may be unmatured. The rights of each Lender under this
Section are in addition to other rights and remedies (including other rights of
setoff) which such Lender may have.

                  SECTION 9.09. Governing Law; Jurisdiction; Consent to Service
of Process. (a) This Agreement shall be construed in accordance with and
governed by the law of the State of New York.

                  (b) Each of Holdings and the Borrower hereby irrevocably and
unconditionally submits, for itself and its property, to the nonexclusive
jurisdiction of the Supreme Court of the State of New York sitting in New York
County and of the United States District Court of the Southern District of New
York, and any appellate court from any thereof, in any action or proceeding
arising out of or relating to any Loan Document, or for recognition or
enforcement of any judgment, and each of the parties hereto hereby irrevocably
and unconditionally agrees that all claims in respect of any such action or
proceeding may be heard and determined in such New York State or, to the extent
permitted by law, in such Federal court. Each of the parties hereto agrees that
a final judgment in any such action or proceeding shall be conclusive and may be
enforced in other jurisdictions by suit on the judgment or in any other manner
provided by law.

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                                                                             117

                  Nothing in this Agreement or any other Loan Document shall
affect any right that the Agent, the Issuing Bank or any Lender may otherwise
have to bring any action or proceeding relating to this Agreement or any other
Loan Document against Holdings, the Borrower or its properties in the courts of
any jurisdiction.

                  (c) Each of Holdings and the Borrower hereby irrevocably and
unconditionally waives, to the fullest extent it may legally and effectively do
so, any objection which it may now or hereafter have to the laying of venue of
any suit, action or proceeding arising out of or relating to this Agreement or
any other Loan Document in any court referred to in paragraph (b) of this
Section. Each of the parties hereto hereby irrevocably waives, to the fullest
extent permitted by law, the defense of an inconvenient forum to the maintenance
of such action or proceeding in any such court.

                  (d) Each party to this Agreement irrevocably consents to
service of process in the manner provided for notices in Section 9.01. Nothing
in this Agreement or any other Loan Document will affect the right of any party
to this Agreement to serve process in any other manner permitted by law.

                  SECTION 9.10. WAIVER OF JURY TRIAL. EACH PARTY HERETO HEREBY
WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE
TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF
OR RELATING TO THIS AGREEMENT, ANY OTHER LOAN DOCUMENT OR THE TRANSACTIONS
CONTEMPLATED HEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH
PARTY HERETO (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY
OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD
NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND (B)
ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER
INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND
CERTIFICATIONS IN THIS SECTION.

                  SECTION 9.11. Headings. Article and Section headings and the
Table of Contents used herein are for convenience of reference only, are not
part of this Agreement and shall not affect the construction of, or be taken
into consideration in interpreting, this Agreement.

                  SECTION 9.12. Confidentiality. Each of the Agent, the Issuing
Bank and the Lenders agrees to maintain the confidentiality of the Information
(as defined below), except that Information may be disclosed (a) to its and its
Affiliates' directors, officers, employees and agents, including accountants,
legal counsel and other advisors (it being understood that the Persons to whom
such disclosure is made will be informed of the confidential nature of such
Information and instructed to keep such Information confidential), (b) to the
extent requested by any regulatory authority, (c) to the extent required by
applicable laws or regulations or by any subpoena or similar legal process, (d)
to any other party to this Agreement, (e) in connection with the exercise of any

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remedies hereunder or any suit, action or proceeding relating to this Agreement
or any other Loan Document or the enforcement of rights hereunder or thereunder,
(f) subject to an agreement containing provisions substantially the same as
those of this Section, to (i) any assignee of or Participant in, or any
prospective assignee of or Participant in, any of its rights or obligations
under this Agreement or (ii) any actual or prospective counterparty (or its
advisors) to any swap or derivative transaction relating to the Borrower and its
obligations, (g) with the consent of the Borrower or (h) to the extent such
Information (i) becomes publicly available other than as a result of a breach of
this Section or (ii) becomes available to the Agent, the Issuing Bank or any
Lender on a nonconfidential basis from a source other than Holdings or the
Borrower. For the purposes of this Section, "Information" means all information
received from Holdings or the Borrower relating to Holdings or the Borrower or
its business, other than any such information that is available to the Agent,
the Issuing Bank or any Lender on a nonconfidential basis prior to disclosure by
Holdings or the Borrower; provided that, in the case of information received
from Holdings or the Borrower after the date hereof, such information is clearly
identified at the time of delivery as confidential. Any Person required to
maintain the confidentiality of Information as provided in this Section shall be
considered to have complied with its obligation to do so if such Person has
exercised the same degree of care to maintain the confidentiality of such
Information as such Person would accord to its own confidential information.
Notwithstanding anything herein to the contrary or in any other written or oral
understanding or agreement to which the parties hereto are parties or by which
they are bound, the parties to this Agreement agree that (i) any obligations of
confidentiality contained herein and therein do not apply and have not applied
from the commencement of discussions between the parties to the tax treatment
and tax structure of the transactions contemplated by the Loan Documents and
(ii) each party (and any employee, representative or other agent of such party)
may disclose to any and all persons, without limitation of any kind, the tax
treatment and tax structure of the transactions contemplated by the Loan
Documents and all materials of any kind (including opinions or other tax
analyses) that are provided to it relating to such tax treatment and tax
structure; provided that tax treatment and tax structure shall not include the
identity of any existing or future party (or any affiliate of such party) to
this Agreement or any other Loan Document and provided further that each party
recognizes that the privilege each has to maintain, in its sole discretion, the
confidentiality of a communication relating to the transactions contemplated by
the Loan Documents, including a confidential communication with its attorney or
a confidential communication with a federally authorized tax practitioner under
Section 7525 of the Code, is not intended to be affected by the foregoing.

                  SECTION 9.13. Interest Rate Limitation. Notwithstanding
anything herein to the contrary, if at any time the interest rate applicable to
any Loan, together with all fees, charges and other amounts which are treated as
interest on such Loan under applicable law (collectively the "Charges"), shall
exceed the maximum lawful rate (the "Maximum Rate") which may be contracted for,
charged, taken, received or reserved by the Lender holding such Loan in
accordance with applicable law, the rate of interest payable in respect of such
Loan hereunder, together with all Charges payable in respect thereof, shall be
limited to the Maximum Rate and, to the extent lawful, the interest and Charges
that would have been payable in respect of such Loan but were not payable as a

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                                                                             119

result of the operation of this Section shall be cumulated and the interest and
Charges payable to such Lender in respect of other Loans or periods shall be
increased (but not above the Maximum Rate therefor) until such cumulated amount,
together with interest thereon at the Federal Funds Effective Rate to the date
of repayment, shall have been received by such Lender.

                  SECTION 9.14. Termination or Release. (a) At such time as the
Loans, the Borrower's obligations to reimburse the Issuing Bank pursuant to
Section 2.05(e) for LC Disbursements, all accrued interest and fees under this
Agreement, and all other obligations under the Loan Documents (other than (i)
obligations under Sections 2.15, 2.17 and 9.03 that are not then due and payable
and (ii) obligations in respect of outstanding Letters of Credit) shall have
been paid in full in cash, the Commitments have been terminated and all Letters
of Credit shall have been discharged or cash collateralized to the reasonable
satisfaction of the Agent and Issuing Bank (each of which shall have confirmed
such satisfaction by written notice to the Borrower), the Collateral shall be
released from the Liens created by the Security Documents, and the obligations
(other than those expressly stated to survive termination) of the Agent and each
Loan Party under the Security Documents shall terminate, all without delivery of
any instrument or performance of any act by any Person.

                  (b) A Subsidiary Loan Party shall automatically be released
from its obligations under the Collateral Agreement and the security interests
in the Collateral of such Subsidiary Loan Party shall be automatically released
upon the consummation of any transaction permitted by this Agreement as a result
of which such Subsidiary Loan Party ceases to be a Subsidiary of the Borrower.

                  (c) Upon any sale or other transfer by any Loan Party of any
Collateral that is permitted under this Agreement to any Person that is not a
Loan Party, or upon the effectiveness of any written consent to the release of
the security interest granted by the Collateral Agreement in any Collateral
pursuant to Section 9.02 of this Agreement, the security interest in such
Collateral shall be automatically released.

                  (d) In connection with any termination or release pursuant to
paragraph (a), (b) or (c) of this Section 9.14, the Collateral Agent shall
execute and deliver to any Loan Party at such Loan Party's expense all documents
that such Loan Party shall reasonably request to evidence such termination or
release. Any execution and delivery of documents pursuant to this Section 9.14
shall be without recourse to or warranty by the Collateral Agent or any Lender.

                  SECTION 9.15. Conversion of Currencies. (a) If, for the
purpose of obtaining judgment in any court, it is necessary to convert a sum
owing hereunder in one currency into another currency, each party hereto agrees,
to the fullest extent that it may effectively do so, that the rate of exchange
used shall be that at which in accordance with normal banking procedures in the
relevant jurisdiction the first currency could be purchased with such other
currency on the Business Day immediately preceding the day on which final
judgment is given.

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                                                                             120

                  (b) The obligations of the Borrower in respect of any sum due
to any party hereto or any holder of the obligations owing hereunder (the
"Applicable Creditor") shall, notwithstanding any judgment in a currency (the
"Judgment Currency") other than the currency in which such sum is stated to be
due hereunder (the "Agreement Currency"), be discharged only to the extent that,
on the Business Day following receipt by the Applicable Creditor of any sum
adjudged to be so due in the Judgment Currency, the Applicable Creditor may in
accordance with normal banking procedures in the relevant jurisdiction purchase
the Agreement Currency with the Judgment Currency; if the amount of the
Agreement Currency so purchased is less than the sum originally due to the
Applicable Creditor in the Agreement Currency, the Borrower agrees, as a
separate obligation and notwithstanding any such judgment, to indemnify the
Applicable Creditor against such loss and if the Agreement Currency so purchased
exceeds the sum originally due to the Applicable Creditor, such Applicable
Creditor agrees to remit to the Borrower such excess. The obligations of the
Borrowers contained in this Section 9.15 shall survive the termination of this
Agreement and the payment of all other amounts owing hereunder.

                  SECTION 9.16. Parent Agreement. Each Lender authorizes the
Agent to enter into the Parent Agreement on behalf of such Lender and to effect
the sale by such Lender of Subordinated Participations pursuant to the Parent
Agreement in accordance with the terms and provisions thereof.

<PAGE>

                                                                             121

                  IN WITNESS WHEREOF, the parties hereto have caused this
Agreement to be duly executed by their respective authorized officers as of the
day and year first above written.

                               DEX MEDIA EAST, INC.,

                                   by
                                       /s/ George Burnett
                                       -----------------------------
                                       Name: George Burnett
                                       Title: CEO and President

                               DEX MEDIA EAST LLC,

                                   by
                                       /s/ George Burnett
                                       -----------------------------
                                       Name: George Burnett
                                       Title: CEO and President

                               DEX MEDIA, INC., solely for
                               purposes of Sections 3.01, 3.02, 3.03, 3.08,
                               3.09, 3.12, 6.08(b) and (c) and 6.21,

                                   by
                                       /s/ George Burnett
                                       -----------------------------
                                       Name: George Burnett
                                       Title: CEO and President:

                               JPMORGAN CHASE BANK,
                               individually and as Administrative Agent,

                                   by
                                       /s/ Thomas H. Kozlark
                                       -----------------------------
                                       Name: Thomas H. Kozlark
                                       Title:   Vice President<PAGE>

                                                                    EXHIBIT 10.3

                                                                  EXECUTION COPY

                                    REAFFIRMATION AGREEMENT dated as of November
                           10, 2003 (as amended, supplemented or otherwise
                           modified from time to time, this "Agreement"), among
                           the Subsidiary Loan Parties identified on the
                           signature pages hereto (collectively, the
                           "Reaffirming Parties"), and JPMorgan Chase Bank, a
                           New York banking corporation ("JPMCB"), as collateral
                           agent (in such capacity, the "Collateral Agent"),
                           under the Credit Agreement referred to below.

                  WHEREAS, Dex Media, Inc., a Delaware corporation ("Parent"),
Dex Media East, Inc., a Delaware corporation ("Holdings"), Dex Media East LLC, a
Delaware limited liability company (the "Borrower"), the Lenders party thereto,
and JPMCB, as Administrative Agent, have entered into the Second Amendment and
Restatement dated as of October 31, 2003 (the "Second Amendment"), which amends
and restates the Credit Agreement dated as of November 8, 2002, as amended, and
as in effect on the date hereof (as so amended and restated by the Second
Amendment, the "Credit Agreement") among the Parent, Holdings, the Borrower, the
Lenders referred to therein, and JPMCB, as Administrative Agent;

                  WHEREAS, each of the Reaffirming Parties is party to one or
more of the Loan Documents (such term and each other capitalized term used but
not defined herein having the meaning assigned to such terms in the Credit
Agreement);

                  WHEREAS, each Reaffirming Party expects to realize, or has
realized, substantial direct and indirect benefits as a result of the Second
Amendment becoming effective and the consummation of the transactions
contemplated thereby; and

                  WHEREAS, the execution and delivery of this Agreement is a
condition precedent to making of New Term Loans (as defined in the Second
Amendment);

                  NOW, THEREFORE, in consideration of the foregoing and for
other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties hereto agree as follows:

                                    ARTICLE I

                                  Reaffirmation

                  SECTION 1.01. Reaffirmation. Each of the Reaffirming Parties
hereby consents to the Second Amendment and the transactions contemplated
thereby, including the New Term Loans, and hereby confirms its respective
guarantees, pledges and grants of security interests, as applicable, under each
of the Loan Documents to which it is party, and agrees that, notwithstanding the
effectiveness of the Second Amendment and the making of the New Term Loans, such
guarantees, pledges and grants of security interests shall continue to be in
full force and effect and shall accrue to the benefit of the Secured Parties.
Each of the Reaffirming Parties further agrees to take any action that may be
required or that is reasonably requested by the Administrative Agent to ensure

<PAGE>

compliance by the Borrower with Section 5.13 of the Credit Agreement and hereby
reaffirms its obligations under each similar provision of each Loan Document to
which it is party.

                  SECTION 1.02. Amendment and Restatement. On and after the date
on which the Second Amendment becomes effective in accordance with Section 4
thereof:

                  (a) Each reference, whether direct or indirect, in each Loan
         Document to the "Credit Agreement" shall mean and be a reference to the
         Credit Agreement as such agreement may be amended, amended and
         restated, modified or supplemented and in effect from time to time.

                  (b) The definition of any term defined in any Loan Document by
         reference to the terms defined in the Credit Agreement shall be amended
         to be defined by reference to the defined term in the Credit Agreement,
         as the same may be amended, amended and restated, modified or
         supplemented and in effect from time to time.

                                   ARTICLE II

                         Representations and Warranties

                  Each Reaffirming Party hereby represents and warrants, which
representations and warranties shall survive execution and delivery of this
Agreement, as follows:

                  SECTION 2.01. Organization. Such Reaffirming Party is duly
organized, validly existing and in good standing under the laws of the
jurisdiction of its organization.

                  SECTION 2.02. Authority; Enforceability. Such Reaffirming
Party has the corporate power and authority to execute, deliver and carry out
the terms and provisions of this Agreement and has taken all necessary action to
authorize the execution, delivery and performance by it of this Agreement. Such
Reaffirming Party has duly executed and delivered this Agreement, and this
Agreement constitutes its legal, valid and binding obligation, enforceable
against it in accordance with its terms, except as such enforceability may be
limited by applicable bankruptcy, insolvency, reorganization, moratorium or
similar laws affecting the enforcement of creditors' rights generally.

                  SECTION 2.03. Loan Documents. The representations and
warranties of such Reaffirming Party contained in each Loan Document are true
and correct with the same effect as though made on the date hereof, except to
the extent that such representations and warranties expressly relate to an
earlier date (in which case such representations and warranties were true and
correct as of such earlier date).

                                       2
<PAGE>

                                   ARTICLE III

                                  Miscellaneous

                  SECTION 3.01. Notices. All notices hereunder shall be given in
accordance with Section 9.01 of the Credit Agreement; provided that, for this
purpose, the address of each Reaffirming Party shall be the one specified for
the Borrower under the Credit Agreement.

                  SECTION 3.02. Loan Document. This Agreement is a Loan Document
executed pursuant to the Credit Agreement and shall (unless otherwise expressly
indicated herein) be construed, administered and applied in accordance with the
terms and provisions thereof.

                  SECTION 3.03. Effectiveness; Counterparts. This Agreement
shall become effective on the date when (i) copies hereof which, when taken
together, bear the signatures of each of the Subsidiary Loan Parties set forth
on the signature pages hereto and the Collateral Agent shall have been received
by the Administrative Agent (or its counsel) and (ii) the Second Amendment has
become effective in accordance with its terms. This Agreement may not be amended
nor may any provision hereof be waived except pursuant to a writing signed by
each of the parties hereto. This Agreement may be executed in two or more
counterparts, each of which shall constitute an original but all of which when
taken together shall constitute but one contract. Delivery of an executed
counterpart of a signature page of this Agreement by telecopy shall be effective
as delivery of a manually executed counterpart of this Agreement.

                  SECTION 3.04. No Novation. This Agreement shall not extinguish
the obligations for the payment of money outstanding under the Credit Agreement
or discharge or release the priority of any Loan Document or any other security
therefor. Nothing herein contained shall be construed as a substitution or
novation of the obligations outstanding under the Credit Agreement or
instruments securing the same, which shall remain in full force and effect,
except to any extent modified hereby or by instruments executed concurrently
herewith. Nothing implied in this Agreement or in any other document
contemplated hereby shall be construed as a release or other discharge of the
Borrower or any other Subsidiary Loan Party under any Loan Document from any of
its obligations and liabilities under the Credit Agreement or the other Loan
Documents. Each of the Credit Agreement and the other Loan Documents shall
remain in full force and effect, until (as applicable) and except to any extent
modified hereby or in connection herewith.

                  SECTION 3.05. GOVERNING LAW. THIS AGREEMENT AND THE RIGHTS AND
OBLIGATIONS OF THE PARTIES HERETO SHALL BE CONSTRUED IN ACCORDANCE WITH AND
GOVERNED BY THE LAW OF THE STATE OF NEW YORK.

                                       3
<PAGE>

                  SECTION 3.06. No Other Amendments; Confirmation. Except as
expressly set forth herein, no other amendments to any Loan Document are
intended hereby and all other provisions of the Loan Documents are and shall
remain in full force and effect.

                  IN WITNESS WHEREOF, each Reaffirming Party and the Collateral
Agent, for the benefit of the Secured Parties have caused this Agreement to be
duly executed by their respective authorized officers as of the day and year
first above written.

                                    DEX MEDIA EAST FINANCE CO.,

                                    by /S/  George Burnett
                                       ----------------------------------------
                                       Name:   George Burnett
                                       Title:  Chief Executive Officer

                                    DEX MEDIA INTERNATIONAL, INC.
                                    (formerly "LCI International, Inc."),

                                    by /S/  George Burnett
                                       ----------------------------------------
                                       Name:   George Burnett
                                       Title:  Chief Executive Officer

                                    JPMORGAN CHASE BANK, as Collateral Agent,

                                       /S/  Thomas H. Koziark
                                       ----------------------------------------
                                       Name:   Thomas H. Koziark
                                       Title:  Vice President

                                       4

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