Document:

exv10w8

 

Exhibit 10.8

The Parties: Industrial Building Corporation Ltd. (“Lessor”) and BackWeb Technologies Ltd.
(“Lessee”).

The Leased Property: (A) A unit of 980 square meters on the second floor of the western
building (building A) (“the Building”) located at 10 Ha’amal St., Rosh-Ha’ain, Israel (“the Leased
Offices”); and (B) 30 parking spaces (“the Parking Lots”).

Prior to the beginning of the Lease Period, Lessor shall conduct such preparation and adjustment
works in the Leased Offices as detailed in the Agreement.

The Lease Period: Commencing from June 22, 2004, and until June 31, 2006. Lessee has 2
options to extend the lease period by 12 months (for each option). Lessee will be entitled to enter
the Leased Property commencing from June 1, 2004, to conduct preparation works.

The Monthly Rental Fees: The following amounts for the following periods, linked to the
Israeli Consumer Price Index (the base index will be the index with respect to March 2004 publishes
on April 15, 2004):

	 	 	 	 	 	 	 	 	 	 	 	 	 
	 
	 	Period	 	 	Amount applicable to the	 	 	 	Amount applicable to the	 	 
	 	 	 	 	Leased Offices (in NIS, not	 	 	 	Parking Lots (in NIS, not	 	 
	 	 	 	 	including VAT)	 	 	 	including VAT)	 	 
	 	June 22, 2004 until
June 31, 2006
	 	 	 	33,222	 	 	 	 	6,780	 	 
	 	July 1, 2006 until
June 31, 2008
	 	 	 	35,436.666	 	 	 	 	6,780	 	 
	 

Management Services: The nature and extent of the management services shall be as customary
in buildings of similar nature.

Management Fees: Cost+15%, but in no event more than NIS 11.75 per each square meter of the
total area of the Leased Offices (such amounts do not include VAT). The said amount shall be linked
to the Israeli Consumer Price Index as referred to above. As of the signature date the estimated
monthly amount of the Management Fees shall be NIS 8,859.333.

Securities: To secure Lessee’s compliance with its obligations to pay the Rental Fees and
the Management Fees, Lessee shall deliver to Lessor an autonomous bank guarantee in the amount of
NIS 350,000. Lessor is entitled to exercise such guarantee following written notice of 14 days to
Lessee.

Insurance: Lessee shall arrange and maintain, during the Lease Period, with a reputable and
licensed insurance company, the following insurances: (a) an extended fire insurance covering loss
of or damage to Lessee’s assets in the Leased Property; and (b) Third Party Liability insurance
with the limit of liability of no less than the higher of: (i) the product of USD 1,000 multiplied
by the area (in square meters) of the Leased Offices; or (ii) USD 100,000 for one incident and
accumulative throughout the yearly insurance period; and (c) Employers Liability Insurance with a
limit of liability which is no less than the customary maximum standard liability
limit in Israel on the date of arranging and/or renewing the insurance; and (d) Consequential
Damage insurance due to damage caused to the property in the Leased Property and/or to the Building
as a result if the risks referred to in sub-Section (a) above, with an indemnity period of not less
than 12 months. Lessor shall to arrange and maintain, during the Lease Period, an extended fire
insurance covering loss of or damage to the Leased Property (other than additions/improvements
added/made by Lessee). Lessee shall participate in a monthly amount of NIS 664.333 out of the costs
of such insurance.exv10w18

 

Exhibit 10.18

          Following sets forth the material terms of the compensation for William Heye, Chief Executive
Officer of BackWeb.

	 	 	 
	$180,000
	 	Base Salary
	$120,000
	 	Variable Compensation

          Mr. Heye will also receive standard BackWeb benefits of 17 vacation days per year, 10 paid
holidays per year, medical, dental, and vision insurance, short and long term disability insurance,
access to the company’s 401(k) plan, and access to participate in the employee stock purchase plan.exv10w19

 

Exhibit 10.19

          Following sets forth the material terms of the compensation for Ken Holmes, Vice President,
Finance of BackWeb.

	 	 	 
	$155,000
	 	Base Salary
	$160,000
	 	Variable Compensation

          Mr. Holmes will also receive standard BackWeb benefits of 17 vacation days per year, 10 paid
holidays per year, medical, dental, and vision insurance, short and long term disability insurance,
access to the company’s 401(k) plan, and access to participate in the employee stock purchase plan.exv10w20

 

Exhibit 10.20

Compensation Of Directors

     Only non-employee directors are compensated for serving as members of the Board. Prior to
July 2003, no directors were eligible to receive cash compensation for the services they provide as
directors, although all directors are reimbursed for certain expenses in connection with attendance
at Board and committee meetings.

     At the 2003 Annual General Meeting of Shareholders, shareholders approved a cash compensation
package for non-employee directors. The approved plan for cash compensation will only be effective
upon the appointment of a new non-employee Class I director. Accordingly, no payments were due to
non-employee directors during 2003. Under the approved compensation policy, upon the appointment
of a new Class I director approved by shareholders, as is contemplated at this Annual General
Meeting, non-employee directors will receive cash remuneration consisting of $1,000 per fiscal
quarter, plus $1,000 for each Board meeting attended and $1,000 for each Committee meeting
attended. In addition, the Chair of the Audit Committee will receive an additional $500 per Audit
Committee meeting.

     In addition, under the policy approved by the shareholders, non-employee directors are
eligible for non-discretionary grants of stock options under the Company’s option plans.
Non-employee directors receive a non-discretionary option grant of 50,000 Ordinary Shares upon
their initial election or appointment to the Board and annual option grants of 15,000 Ordinary
Shares at each Annual General Meeting of Shareholders thereafter during their term of service.
Annual option grants are not made in cases where a director’s initial term is shorter than six
months at the time of the Annual General Meeting. The non-discretionary grants vest over a period
of four years, with one-quarter of the Ordinary Shares subject to the option becoming vested and
exercisable after one year and monthly thereafter over the remaining period of thirty-six months,
subject to continued service as a director of the Company. The grant date of the initial option
grant is the date that the non-employee director is initially elected or appointed to the Board.
The grant date of the annual option grant is the date of the Annual General Meeting. The exercise
price for these non-discretionary grants is the closing sale price of the Company’s Ordinary Shares
on The Nasdaq SmallCap Market the day before the grant date.<PAGE>
                                                                  EXHIBIT 10.2.4

================================================================================

                AMENDED AND RESTATED LOAN AND SECURITY AGREEMENT
                               HEALTH GRADES, INC.

================================================================================

                                       1
<PAGE>

                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                                               Page
                                                                                                               ----
<S>                                                                                                            <C>
1        ACCOUNTING AND OTHER TERMS...............................................................................4
         --------------------------

2        LOAN AND TERMS OF PAYMENT................................................................................4
         -------------------------
         2.1      Promise to Pay..................................................................................4
         2.2      Overadvances....................................................................................5
         2.3      Interest Rate, Payments.........................................................................5
         2.4      Fees............................................................................................6

3        CONDITIONS OF LOANS......................................................................................6
         -------------------
         3.1      Conditions Precedent to Initial Credit Extension................................................6
         3.2      Conditions Precedent to all Credit Extensions...................................................6

4        CREATION OF SECURITY INTEREST............................................................................6
         -----------------------------
         4.1      Grant of Security Interest......................................................................6
         4.2      Authorization of File...........................................................................6

5        REPRESENTATIONS AND WARRANTIES...........................................................................7
         ------------------------------
         5.1      Due Organization and Authorization..............................................................7
         5.2      Collateral......................................................................................7
         5.3      Litigation......................................................................................7
         5.4      No Material Adverse Change in Financial Statements..............................................7
         5.5      Solvency........................................................................................8
         5.6      Regulatory Compliance...........................................................................8
         5.7      Investments in Subsidiaries.....................................................................8
         5.8      Full Disclosure.................................................................................8

6        AFFIRMATIVE COVENANTS....................................................................................8
         ---------------------
         6.1      Government Compliance...........................................................................8
         6.2      Financial Statements, Reports, Certificates.....................................................9
         6.3      Inventory; Returns..............................................................................9
         6.4      Taxes...........................................................................................9
         6.5      Insurance.......................................................................................9
         6.6      Primary Accounts...............................................................................10
         6.7      Financial Covenants............................................................................10
         6.8      Registration of Intellectual Property Rights...................................................10
         6.9      Further Assurances.............................................................................10

7        NEGATIVE COVENANTS......................................................................................10
         ------------------
         7.1      Dispositions...................................................................................11
         7.2      Changes in Business, Ownership, Management or Locations of Collateral..........................11
         7.3      Mergers or Acquisitions........................................................................11
         7.4      Indebtedness...................................................................................11
         7.5      Encumbrance....................................................................................11
         7.6      Distributions; Investments.....................................................................11
         7.7      Transactions with Affiliates...................................................................11
         7.8      Subordinated Debt..............................................................................12
         7.9      Compliance.....................................................................................12

8        EVENTS OF DEFAULT.......................................................................................12
         -----------------
         8.1      Payment Default................................................................................12
         8.2      Covenant Default...............................................................................12
</TABLE>

                                       2
<PAGE>

<TABLE>
<S>                                                                                                            <C>
         8.3      Material Adverse Change........................................................................12
         8.4      Attachment.....................................................................................13
         8.5      Insolvency.....................................................................................13
         8.6      Other Agreements...............................................................................13
         8.7      Judgments......................................................................................13
         8.8      Misrepresentations.............................................................................13

9        BANK'S RIGHTS AND REMEDIES..............................................................................13
         --------------------------
         9.1      Rights and Remedies............................................................................13
         9.2      Power of Attorney..............................................................................14
         9.3      Bank Expenses..................................................................................14
         9.4      Bank's Liability for Collateral................................................................14
         9.5      Remedies Cumulative............................................................................15
         9.6      Demand Waiver..................................................................................15

10       NOTICES.................................................................................................15
         -------

11       CHOICE OF LAW, VENUE AND JURY TRIAL WAIVER..............................................................15
         -------------------------------------------

12       GENERAL PROVISIONS......................................................................................15
         ------------------
         12.1     Successors and Assigns.........................................................................15
         12.2     Indemnification................................................................................15
         12.3     Time of Essence................................................................................16
         12.4     Severability of Provision......................................................................16
         12.5     Amendments in Writing, Integration.............................................................16
         12.6     Counterparts...................................................................................16
         12.7     Survival.......................................................................................16
         12.8     Confidentiality................................................................................16
         12.9     Effect of Amendment and Restatement............................................................16
         12.10    Attorneys' Fees, Costs and Expenses............................................................16

13       DEFINITIONS.............................................................................................17
         -----------
         13.1     Definitions....................................................................................17
</TABLE>

                                       3
<PAGE>

        THIS AMENDED AND RESTATED LOAN AND SECURITY AGREEMENT ("Agreement")
dated as of the Effective Date, between SILICON VALLEY BANK ("Bank"), whose
address is 3003 Tasman Drive, Santa Clara, California 95054 with a loan
production office located at 4410 Arapahoe Ave., Ste. 200, Boulder, Colorado
80303 and HEALTH GRADES, INC. ("Borrower"), whose address is 44 Union Boulevard,
Suite 600, Lakewood, Colorado 80228.

                                    RECITALS

        A.      Bank and Borrower are parties to that certain Loan and Security
Agreement, dated May 10, 2002, as amended (collectively, the "Original
Agreement").

        B.      Borrower and Bank desire in this Agreement to set forth their
agreement with respect to a working capital loan and to amend and restate in its
entirety without novation the Original Agreement in accordance with the
provisions herein.

                                    AGREEMENT

        The parties agree as follows:

1.      ACCOUNTING AND OTHER TERMS

        Accounting terms not defined in this Agreement will be construed
following GAAP. Calculations and determinations must be made following GAAP. The
term "financial statements" includes the notes and schedules. The terms
"including" and "includes" always mean "including (or includes) without
limitation," in this or any Loan Document.

2.      LOAN AND TERMS OF PAYMENT

2.1     PROMISE TO PAY.

        Borrower promises to pay Bank the unpaid principal amount of all Credit
Extensions and interest on the unpaid principal amount of the Credit Extensions.

2.1.1   REVOLVING ADVANCES.

        (a) Bank will make Advances not exceeding (i) the lesser of (A) the
Committed Revolving Line or (B) the Borrowing Base, minus (ii) the amount of all
outstanding Letters of Credit (including drawn but unreimbursed Letters of
Credit), minus (iii) the FX Reserve, and minus (iv) the outstanding Obligations
under the Cash Management Services Sublimit. Amounts borrowed under this Section
may be repaid and reborrowed during the term of this Agreement.

        (b) To obtain an Advance, Borrower must notify Bank by facsimile or
telephone by 12:00 p.m. Pacific time on the Business Day the Advance is to be
made. Borrower must promptly confirm the notification by delivering to Bank the
Payment/Advance Form attached as Exhibit B. Bank will credit Advances to
Borrower's deposit account. Bank may make Advances under this Agreement based on
instructions from a Responsible Officer or his or her designee or without
instructions if the Advances are necessary to meet Obligations which have become
due. Bank may rely on any telephone notice given by a person whom Bank believes
is a Responsible Officer or designee. Borrower will indemnify Bank for any loss
Bank suffers due to such reliance.

        (c) The Committed Revolving Line terminates on the Revolving Maturity
Date, when all Advances are immediately payable.

                                       4
<PAGE>

2.1.2   LETTERS OF CREDIT SUBLIMIT.

        Bank will issue or have issued Letters of Credit for Borrower's account
not exceeding (i) the lesser of the Committed Revolving Line or the Borrowing
Base minus (ii) the outstanding principal balance of the Advances minus the Cash
Management Services Sublimit, minus the FX Reserve; however, the face amount of
outstanding Letters of Credit (including drawn but unreimbursed Letters of
Credit) may not exceed $750,000. Borrower's Letter of Credit reimbursement
obligation will be secured by unencumbered cash on terms acceptable to Bank at
any time upon the Revolving Maturity Date if the term of this Agreement is not
extended by Bank. Borrower agrees to execute any further documentation in
connection with the Letters of Credit as Bank may reasonably request.

2.1.3   FOREIGN EXCHANGE SUBLIMIT.

        If there is availability under the Committed Revolving Line and the
Borrowing Base, then Borrower may enter in foreign exchange forward contracts
with the Bank under which Borrower commits to purchase from or sell to Bank a
set amount of foreign currency more than one business day after the contract
date (the "FX Forward Contract"). Bank will subtract 10% of each outstanding FX
Forward Contract from the foreign exchange sublimit which is a maximum of
$750,000 (the "FX Reserve"). The total FX Forward Contracts at any one time may
not exceed 10 times the amount of the FX Reserve. Bank may terminate the FX
Forward Contracts if an Event of Default occurs.

2.1.4   CASH MANAGEMENT SERVICES SUBLIMIT.

        Borrower may use up to $750,000 for Bank's Cash Management Services,
which may include merchant services, direct deposit of payroll, business credit
card, and check cashing services identified in various cash management services
agreements related to such services (the "Cash Management Services"). All
amounts Bank pays for any Cash Management Services will be treated as Advances
under the Committed Revolving Line.

2.2     OVERADVANCES.

        If Borrower's Obligations under Sections 2.1.1, 2.1.2, 2.1.3 and 2.1.4
exceed the lesser of either (i) the Committed Revolving Line or (ii) the
Borrowing Base, Borrower must immediately pay Bank the excess. In addition, at
no time shall the aggregate outstanding Obligations under Sections 2.1.2, 2.1.3
and 2.1.4 exceed $750,000.

2.3     INTEREST RATE, PAYMENTS.

        (a) Interest Rate. Advances accrue interest on the outstanding principal
balance at a per annum rate of 0.5 of 1 percentage point above the Prime Rate.
After an Event of Default, Obligations accrue interest at 5 percent above the
rate effective immediately before the Event of Default. The interest rate
increases or decreases when the Prime Rate changes. Interest is computed on a
360 day year for the actual number of days elapsed.

        (b) Payments. Interest due on the Committed Revolving Line is payable on
the 13th of each month. Bank may debit any of Borrower's deposit accounts
including Account Number _________________________________ for principal and
interest payments owing or any amounts Borrower owes Bank. Bank will promptly
notify Borrower when it debits Borrower's accounts. These debits are not a
set-off. Payments received after 12:00 noon Pacific time are considered received
at the opening of business on the next Business Day. When a payment is due on a
day that is not a Business Day, the payment is due the next Business Day and
additional interest shall accrue.

                                       5
<PAGE>

2.4     FEES.

        Borrower will pay:

        (a) Facility Fee. A fully earned, non-refundable Facility Fee of $3,500
due on the Effective Date;

        (b) Bank Expenses. All Bank Expenses (including reasonable attorneys'
fees and reasonable expenses) incurred through and after the date of this
Agreement, are payable when due; and

        (c) Early Termination Fee. A fully earned, non-refundable early
termination fee of $5,000 shall be due upon voluntary or involuntary pre-payment
in full of Borrower's Obligations prior to the Revolving Maturity Date.

3.      CONDITIONS OF LOANS

3.1     CONDITIONS PRECEDENT TO INITIAL CREDIT EXTENSION.

        Bank's obligation to make the initial Credit Extension is subject to the
condition precedent that it receive the agreements, documents and fees it
requires.

3.2     CONDITIONS PRECEDENT TO ALL CREDIT EXTENSIONS.

        Bank's obligations to make each Credit Extension, including the initial
Credit Extension, is subject to the following:

        (a) timely receipt of any Payment/Advance Form; and

        (b) the representations and warranties in Section 5 must be materially
true on the date of the Payment/Advance Form and on the effective date of each
Credit Extension and no Event of Default may have occurred and be continuing, or
result from the Credit Extension. Each Credit Extension is Borrower's
representation and warranty on that date that the representations and warranties
of Section 5 remain true.

4.      CREATION OF SECURITY INTEREST

4.1     GRANT OF SECURITY INTEREST.

        Borrower grants Bank a continuing security interest in all presently
existing and later acquired Collateral to secure all Obligations and performance
of each of Borrower's duties under the Loan Documents. Except for Permitted
Liens, any security interest will be a first priority security interest in the
Collateral. If this Agreement is terminated, Bank's lien and security interest
in the Collateral will continue until Borrower fully satisfies its Obligations.
If Borrower shall at any time, acquire a commercial tort claim, Borrower shall
promptly notify Bank in a writing signed by Borrower of the brief details
thereof and grant to Bank in such writing a security interest therein and in the
proceeds thereof, all upon the terms of this Agreement, with such writing to be
in form and substance satisfactory to Bank.

4.2     AUTHORIZATION OF FILE.

        Borrower authorizes Bank to file financing statements without notice to
Borrower, with all appropriate jurisdictions, as Bank deems appropriate, in
order to perfect or protect Bank's interest in the Collateral.

                                       6
<PAGE>

5.      REPRESENTATIONS AND WARRANTIES

        Borrower represents and warrants as follows:

5.1     DUE ORGANIZATION AND AUTHORIZATION.

        Borrower and each Subsidiary is duly existing and in good standing in
its state of formation and qualified and licensed to do business in, and in good
standing in, any state in which the conduct of its business or its ownership of
property requires that it be qualified, except where the failure to do so could
not reasonably be expected to cause a Material Adverse Change. Borrower has not
changed its state of formation or its organizational structure or type or any
organizational number (if any) assigned by its jurisdiction of formation.

        The execution, delivery and performance of the Loan Documents have been
duly authorized, and do not conflict with Borrower's formation documents, nor
constitute an event of default under any material agreement by which Borrower is
bound. Borrower is not in default under any agreement to which or by which it is
bound in which the default could reasonably be expected to cause a Material
Adverse Change.

5.2     COLLATERAL.

        Borrower has good title to the Collateral, free of Liens except
Permitted Liens or Borrower has Rights to each asset that is Collateral.
Borrower has no other deposit account, other than the deposit accounts described
in the Schedule. The Accounts are bona fide, existing obligations, and the
service or property has been performed or delivered to the account debtor or its
agent for immediate shipment to and unconditional acceptance by the account
debtor. The Collateral is not in the possession of any third party bailee (such
as at a warehouse). In the event that Borrower, after the date hereof, intends
to store or otherwise deliver the Collateral to such a bailee, then Borrower
will receive the prior written consent of Bank and such bailee must acknowledge
in writing that the bailee is holding such Collateral for the benefit of Bank.
Borrower has no notice of any actual or imminent Insolvency Proceeding of any
account debtor whose accounts are an Eligible Account in any Borrowing Base
Certificate. All Inventory is in all material respects of good and marketable
quality, free from material defects. Borrower is the sole owner of the
Intellectual Property, except for non-exclusive licenses granted to its
customers in the ordinary course of business. Each Patent is valid and
enforceable and no part of the Intellectual Property has been judged invalid or
unenforceable, in whole or in part, and no claim has been made that any part of
the Intellectual Property violates the rights of any third party, except to the
extent such claim could not reasonably be expected to cause a Material Adverse
Change.

5.3     LITIGATION.

        Except as shown in the Schedule, there are no actions or proceedings
pending or, to the knowledge of Borrower's Responsible Officers, threatened by
or against Borrower or any Subsidiary in which a likely adverse decision could
reasonably be expected to cause a Material Adverse Change.

5.4     NO MATERIAL ADVERSE CHANGE IN FINANCIAL STATEMENTS.

        All consolidated financial statements for Borrower, and any Subsidiary,
delivered to Bank fairly present in all material respects Borrower's
consolidated financial condition and Borrower's consolidated results of
operations. There has not been any material deterioration in Borrower's
consolidated financial condition since the date of the most recent financial
statements submitted to Bank.

                                       7
<PAGE>

5.5     SOLVENCY.

        The fair salable value of Borrower's assets (including goodwill minus
disposition costs) exceeds the fair value of its liabilities; the Borrower is
not left with unreasonably small capital after the transactions in this
Agreement; and Borrower is able to pay its debts (including trade debts) as they
mature.

5.6     REGULATORY COMPLIANCE.

        Borrower is not an "investment company" or a company "controlled" by an
"investment company" under the Investment Company Act. Borrower is not engaged
as one of its important activities in extending credit for margin stock (under
Regulations T and U of the Federal Reserve Board of Governors). Borrower has
complied in all material respects with the Federal Fair Labor Standards Act.
Borrower has not violated any laws, ordinances or rules, the violation of which
could reasonably be expected to cause a Material Adverse Change. None of
Borrower's or any Subsidiary's properties or assets has been used by Borrower or
any Subsidiary or, to the best of Borrower's knowledge, by previous Persons, in
disposing, producing, storing, treating, or transporting any hazardous substance
other than legally. Borrower and each Subsidiary has timely filed all required
tax returns and paid, or made adequate provision to pay, all material taxes,
except those being contested in good faith with adequate reserves under GAAP.
Borrower and each Subsidiary has obtained all consents, approvals and
authorizations of, made all declarations or filings with, and given all notices
to, all government authorities that are necessary to continue its business as
currently conducted, except where the failure to do so could not reasonably be
expected to cause a Material Adverse Change.

5.7     INVESTMENTS IN SUBSIDIARIES.

        Borrower does not own any stock, partnership interest or other equity
securities except for Permitted Investments.

5.8     FULL DISCLOSURE.

        No written representation, warranty or other statement of Borrower in
any certificate or written statement given to Bank (taken together with all such
written certificates and written statements to Bank) contains any untrue
statement of a material fact or omits to state a material fact necessary to make
the statements contained in the certificates or statements not misleading. It
being recognized by Bank that the projections and forecasts provided by Borrower
in good faith and based upon reasonable assumptions are not viewed as facts and
that actual results during the period or periods covered by such projections and
forecasts may differ from the projected and forecasted results.

6.      AFFIRMATIVE COVENANTS

        Borrower will do all of the following for so long as Bank has an
obligation to lend, or there are outstanding Obligations:

6.1     GOVERNMENT COMPLIANCE.

        Borrower will maintain its and all Subsidiaries' legal existence and
good standing in its jurisdiction of formation and maintain qualification in
each jurisdiction in which the failure to so qualify would reasonably be
expected to cause a material adverse effect on Borrower's business or
operations. Borrower will comply, and have each Subsidiary comply, with all
laws, ordinances and regulations to which it is subject, noncompliance with
which could have a material adverse effect on Borrower's business or operations
or would reasonably be expected to cause a Material Adverse Change.

                                       8
<PAGE>

6.2     FINANCIAL STATEMENTS, REPORTS, CERTIFICATES.

        (a) Borrower will deliver to Bank: (i) as soon as available, but no
later than 30 days after the last day of each month, a company prepared
consolidated balance sheet and income statement covering Borrower's consolidated
operations during the period certified by a Responsible Officer and in a form
acceptable to Bank; (ii) as soon as available, but no later than 90 days after
the last day of Borrower's fiscal year, audited consolidated financial
statements prepared under GAAP, consistently applied, together with an
unqualified opinion on the financial statements from an independent certified
public accounting firm reasonably acceptable to Bank; (iii) within 5 days of
filing, copies of all statements, reports and notices made available to
Borrower's security holders or to any holders of Subordinated Debt and all
reports on Form 10-K, 10-Q and 8-K filed with the Securities and Exchange
Commission; (iv) a prompt report of any legal actions pending or threatened
against Borrower or any Subsidiary that could result in damages or costs to
Borrower or any Subsidiary of $100,000 or more; (v) budgets, sales projections,
operating plans or other financial information Bank reasonably requests; and
(vi) prompt notice of any material change in the composition of the Intellectual
Property, including any subsequent ownership right of Borrower in or to any
Copyright, Patent or Trademark not shown in any intellectual property security
agreement between Borrower and Bank or knowledge of an event that materially
adversely affects the value of the Intellectual Property.

        (b) Within 30 days (or within 20 days if outstanding Advances under the
Committed Revolving Line exist) after the last day of each month, Borrower will
deliver to Bank a Borrowing Base Certificate signed by a Responsible Officer in
the form of Exhibit C, with aged listings of accounts receivable and accounts
payable.

        (c) Within 30 days after the last day of each month, Borrower will
deliver to Bank with the monthly financial statements a Compliance Certificate
signed by a Responsible Officer in the form of Exhibit D.

        (d) Allow Bank to audit Borrower's Collateral at Borrower's expense.
Such audits will be conducted no more often than every year unless an Event of
Default has occurred and is continuing.

6.3     INVENTORY; RETURNS.

        Borrower will keep all Inventory in good and marketable condition, free
from material defects. Returns and allowances between Borrower and its account
debtors will follow Borrower's customary practices as they exist at execution of
this Agreement. Borrower must promptly notify Bank of all returns, recoveries,
disputes and claims that involve more than $50,000.

6.4     TAXES.

        Borrower will make, and cause each Subsidiary to make, timely payment of
all material federal, state, and local taxes or assessments and will deliver to
Bank, on demand, appropriate certificates attesting to the payment.

6.5     INSURANCE.

        Borrower will keep its business and the Collateral insured for risks and
in amounts, as Bank may reasonably request. Insurance policies will be in a
form, with companies, and in amounts that are satisfactory to Bank in Bank's
reasonable discretion. All property policies will have a lender's loss payable
endorsement showing Bank as an additional loss payee and all liability policies
will show the Bank as an additional insured and provide that the insurer must
give Bank at least 20 days notice before canceling its policy. At Bank's
request, Borrower will deliver

                                       9
<PAGE>

certified copies of policies and evidence of all premium payments. Proceeds
payable under any policy will, at Bank's option, be payable to Bank on account
of the Obligations.

6.6     PRIMARY ACCOUNTS.

        Borrower will maintain its primary banking relationship with Bank, which
relationship shall include Borrower maintaining account balances in any accounts
at or through Bank representing at least 51% of all account balances of Borrower
at any financial institution.

6.7     FINANCIAL COVENANTS.

        Borrower will maintain as of the last day of each month, unless
otherwise stated:

                (i)     ADJUSTED QUICK RATIO (to be maintained at all times). A
ratio of cash held with Bank plus Eligible Accounts to Current Liabilities less
deferred revenue related to licenses and Physician Practice Management of at
least 1.50 to 1.00.

                (ii)    TANGIBLE NET WORTH. A Tangible Net Worth of at least the
sum of $5,000,000 plus 20% of new equity and quarterly profitability.

6.8     REGISTRATION OF INTELLECTUAL PROPERTY RIGHTS.

        Borrower shall not register any Copyrights or Mask Works with the United
States Copyright Office unless it: (i) has given at least fifteen (15) days'
prior notice to Bank of its intent to register such Copyrights or Mask Works and
has provided Bank with a copy of the application it intends to file with the
United States Copyright Office (excluding exhibits thereto); (ii) executes a
security agreement or such other documents as Bank may reasonably request in
order to maintain the perfection and priority of Bank's security interest in the
Copyrights proposed to be registered with the United States Copyright Office;
and (iii) records such security documents with the United States Copyright
Office contemporaneously with filing the Copyright application(s) with the
United States Copyright Office. Borrower shall promptly provide to Bank a copy
of the Copyright application(s) filed with the United States Copyright Office,
together with evidence of the recording of the security documents necessary for
Bank to maintain the perfection and priority of its security interest in such
Copyrights or Mask Works. Borrower shall provide written notice to Bank of any
application filed by Borrower in the United States Patent Trademark Office for a
patent or to register a trademark or service mark within 30 days of any such
filing.

        Borrower will (i) protect, defend and maintain the validity and
enforceability of the Intellectual Property and promptly advise Bank in writing
of material infringements and (ii) not allow any Intellectual Property to be
abandoned, forfeited or dedicated to the public without Bank's written consent.

6.9     FURTHER ASSURANCES.

        Borrower will execute any further instruments and take further action as
Bank reasonably requests to perfect or continue Bank's security interest in the
Collateral or to effect the purposes of this Agreement.

7.      NEGATIVE COVENANTS

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<PAGE>

        For so long as Bank has an obligation to lend or there are any
outstanding Obligations, Borrower shall not, without Bank's prior written
consent (which shall be a matter of its good faith business judgment), do any of
the following:

7.1     DISPOSITIONS.

        Convey, sell, lease, transfer or otherwise dispose of (collectively
"Transfer"), or permit any of its Subsidiaries to Transfer, all or any part of
its business or property, except for Transfers (i) of Inventory in the ordinary
course of business; (ii) of non-exclusive licenses and similar arrangements for
the use of the property of Borrower or its Subsidiaries in the ordinary course
of business; or (iii) of worn-out or obsolete Equipment.

7.2     CHANGES IN BUSINESS, OWNERSHIP, MANAGEMENT OR LOCATIONS OF COLLATERAL.

        Engage in or permit any of its Subsidiaries to engage in any business
other than the businesses currently engaged in by Borrower or reasonably related
thereto or have a material change in its ownership or management of greater than
25% (other than by the sale of Borrower's equity securities in a public offering
or to venture capital investors so long as Borrower identifies the venture
capital investors prior to the closing of the investment). Borrower will not,
without at least 30 days prior written notice, relocate its chief executive
office, change its state of formation (including reincorporation), change its
organizational number or name or add any new offices or business locations (such
as warehouses) in which Borrower maintains or stores over $5,000 in Collateral.

7.3     MERGERS OR ACQUISITIONS.

        Merge or consolidate, or permit any of its Subsidiaries to merge or
consolidate, with any other Person, or acquire, or permit any of its
Subsidiaries to acquire, all or substantially all of the capital stock or
property of another Person, except where (i) no Event of Default has occurred
and is continuing or would result from such action during the term of this
Agreement and (ii) such transaction would not result in a decrease of more than
25% of Tangible Net Worth. A Subsidiary may merge or consolidate into another
Subsidiary or into Borrower.

7.4     INDEBTEDNESS.

        Create, incur, assume, or be liable for any Indebtedness, or permit any
Subsidiary to do so, other than Permitted Indebtedness.

7.5     ENCUMBRANCE.

        Create, incur, or allow any Lien on any of its property, or assign or
convey any right to receive income, including the sale of any Accounts, or
permit any of its Subsidiaries to do so, except for Permitted Liens, or permit
any Collateral not to be subject to the first priority security interest granted
here, subject to Permitted Liens.

7.6     DISTRIBUTIONS; INVESTMENTS.

        Directly or indirectly acquire or own any Person, or make any Investment
in any Person, other than Permitted Investments, or permit any of its
Subsidiaries to do so. Pay any dividends or make any distribution or payment or
redeem, retire or purchase any capital stock.

7.7     TRANSACTIONS WITH AFFILIATES.

        Directly or indirectly enter into or permit to exist any material
transaction with any Affiliate of Borrower except for transactions that are in
the ordinary course of Borrower's business, upon

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<PAGE>

fair and reasonable terms that are no less favorable to Borrower than would be
obtained in an arm's length transaction with a nonaffiliated Person.

7.8     SUBORDINATED DEBT.

        Make or permit any payment on any Subordinated Debt, except under the
terms of the Subordinated Debt, or amend any provision in any document relating
to the Subordinated Debt without Bank's prior written consent.

7.9     COMPLIANCE.

        Become an "investment company" or a company controlled by an "investment
company," under the Investment Company Act of 1940 or undertake as one of its
important activities extending credit to purchase or carry margin stock, or use
the proceeds of any Credit Extension for that purpose; fail to meet the minimum
funding requirements of ERISA, permit a Reportable Event or Prohibited
Transaction, as defined in ERISA, to occur; fail to comply with the Federal Fair
Labor Standards Act or violate any other law or regulation, if the violation
could reasonably be expected to have a material adverse effect on Borrower's
business or operations or would reasonably be expected to cause a Material
Adverse Change, or permit any of its Subsidiaries to do so.

8.      EVENTS OF DEFAULT

        Any one of the following is an Event of Default:

8.1     PAYMENT DEFAULT.

        If Borrower fails to pay any of the Obligations within 3 days after
their due date, however, during such period no Credit Extensions will be made;

8.2     COVENANT DEFAULT.

        (a) If Borrower fails to perform any obligation under Sections 6.2 or
6.7 or violates any of the covenants contained in Section 7 of this Agreement,
or

        (b) If Borrower fails or neglects to perform, keep, or observe any other
material term, provision, condition, covenant, or agreement contained in this
Agreement, in any of the Loan Documents, or in any other present or future
agreement between Borrower and Bank and as to any default under such other term,
provision, condition, covenant or agreement that can be cured, has failed to
cure such default within ten (10) days after the occurrence thereof; provided,
however, that if the default cannot by its nature be cured within the ten (10)
day period or cannot after diligent attempts by Borrower be cured within such
ten (10) day period, and such default is likely to be cured within a reasonable
time, then Borrower shall have an additional reasonable period (which shall not
in any case exceed thirty (30) days) to attempt to cure such default, and within
such reasonable time period the failure to have cured such default shall not be
deemed an Event of Default (provided that no Credit Extensions will be made
during such cure period);

8.3     MATERIAL ADVERSE CHANGE.

        If there (i) occurs a material adverse change in the business,
operations, or financial condition of the Borrower, or (ii) is a material
impairment of the prospect of repayment of any portion of the Obligations; or
(iii) is a material impairment of the value or priority of Bank's security
interests in the Collateral (the foregoing being defined as a "Material Adverse
Change").

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<PAGE>

8.4     ATTACHMENT.

        If any material portion of Borrower's assets is attached, seized, levied
on, or comes into possession of a trustee or receiver and the attachment,
seizure or levy is not removed in 10 days, or if Borrower is enjoined,
restrained, or prevented by court order from conducting a material part of its
business or if a judgment or other claim becomes a Lien on a material portion of
Borrower's assets, or if a notice of lien, levy, or assessment is filed against
any of Borrower's assets by any government agency and not paid within 10 days
after Borrower receives notice. These are not Events of Default if stayed or if
a bond is posted pending contest by Borrower (but no Credit Extensions will be
made during the cure period);

8.5     INSOLVENCY.

        If Borrower becomes insolvent or if Borrower begins an Insolvency
Proceeding or an Insolvency Proceeding is begun against Borrower and not
dismissed or stayed within 30 days (but no Credit Extensions will be made before
any Insolvency Proceeding is dismissed);

8.6     OTHER AGREEMENTS.

        If there is a default in any agreement between Borrower and a third
party that gives the third party the right to accelerate any Indebtedness
exceeding $100,000 or that could cause a Material Adverse Change;

8.7     JUDGMENTS.

        If a money judgment(s) in the aggregate of at least $50,000 is rendered
against Borrower and is unsatisfied and unstayed for 10 days (but no Credit
Extensions will be made before the judgment is stayed or satisfied); or

8.8     MISREPRESENTATIONS.

        If Borrower or any Person acting for Borrower makes any material
misrepresentation or material misstatement now or later in any warranty or
representation in this Agreement or in any writing delivered to Bank or to
induce Bank to enter this Agreement or any Loan Document.

9.      BANK'S RIGHTS AND REMEDIES

9.1     RIGHTS AND REMEDIES.

        When an Event of Default occurs and continues Bank may, without notice
or demand, do any or all of the following:

        (a) Declare all Obligations immediately due and payable (but if an Event
of Default described in Section 8.5 occurs all Obligations are immediately due
and payable without any action by Bank);

        (b) Stop advancing money or extending credit for Borrower's benefit
under this Agreement or under any other agreement between Borrower and Bank;

        (c) Settle or adjust disputes and claims directly with account debtors
for amounts, on terms and in any order that Bank considers advisable; notify any
Person owing Borrower money of Bank's security interest in the funds and verify
the amount of the Account. Borrower must collect all payments in trust for Bank
and, if requested by Bank, immediately deliver the payments to Bank in the form
received from the account debtor, with proper endorsements for deposit;

                                       13
<PAGE>

        (d) Make any payments and do any acts it considers necessary or
reasonable to protect its security interest in the Collateral. Borrower will
assemble the Collateral if Bank requires and make it available as Bank
designates. Bank may enter premises where the Collateral is located, take and
maintain possession of any part of the Collateral, and pay, purchase, contest,
or compromise any Lien which appears to be prior or superior to its security
interest and pay all expenses incurred. Borrower grants Bank a license to enter
and occupy any of its premises, without charge, to exercise any of Bank's rights
or remedies;

        (e) Bank may place a "hold" on any account maintained with Bank and
deliver a notice of exclusive control, any entitlement order, or other
directions or instructions pursuant to any control agreement or similar
agreements providing control of any Collateral;

        (f) Apply to the Obligations any (i) balances and deposits of Borrower
it holds, or (ii) any amount held by Bank owing to or for the credit or the
account of Borrower;

        (g) Ship, reclaim, recover, store, finish, maintain, repair, prepare for
sale, advertise for sale, and sell the Collateral. Bank is granted a
non-exclusive, royalty-free license or other right to use, without charge,
Borrower's labels, Patents, Copyrights, Mask Works, rights of use of any name,
trade secrets, trade names, Trademarks, service marks, and advertising matter,
or any similar property as it pertains to the Collateral, in completing
production of, advertising for sale, and selling any Collateral and, in
connection with Bank's exercise of its rights under this Section, Borrower's
rights under all licenses and all franchise agreements inure to Bank's benefit;
and

        (h) Dispose of the Collateral according to the Code.

9.2     POWER OF ATTORNEY.

        Effective only when an Event of Default occurs and continues, Borrower
irrevocably appoints Bank as its lawful attorney to: (i) endorse Borrower's name
on any checks or other forms of payment or security; (ii) sign Borrower's name
on any invoice or bill of lading for any Account or drafts against account
debtors, (iii) make, settle, and adjust all claims under Borrower's insurance
policies; (iv) settle and adjust disputes and claims about the Accounts directly
with account debtors, for amounts and on terms Bank determines reasonable; and
(v) transfer the Collateral into the name of Bank or a third party as the Code
permits. Bank may exercise the power of attorney to sign Borrower's name on any
documents necessary to perfect or continue the perfection of any security
interest regardless of whether an Event of Default has occurred. Bank's
appointment as Borrower's attorney in fact, and all of Bank's rights and powers,
coupled with an interest, are irrevocable until all Obligations have been fully
repaid and performed and Bank's obligation to provide Credit Extensions
terminates.

9.3     BANK EXPENSES.

        If Borrower fails to pay any amount or furnish any required proof of
payment to third persons, Bank may make all or part of the payment or obtain
insurance policies required in Section 6.5, and take any action under the
policies Bank deems prudent. Any amounts paid by Bank are Bank Expenses and
immediately due and payable, bearing interest at the then applicable rate and
secured by the Collateral. No payments by Bank are deemed an agreement to make
similar payments in the future or Bank's waiver of any Event of Default.

9.4     BANK'S LIABILITY FOR COLLATERAL.

        If Bank complies with reasonable banking practices and Section 9-207 of
the Code, it is not liable for: (a) the safekeeping of the Collateral; (b) any
loss or damage to the Collateral; (c) any diminution in the value of the
Collateral; or (d) any act or default of any carrier, warehouseman, bailee, or
other person. Except as provided above, Borrower bears all risk of loss, damage
or destruction of the Collateral.

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<PAGE>

9.5     REMEDIES CUMULATIVE.

        Bank's rights and remedies under this Agreement, the Loan Documents, and
all other agreements are cumulative. Bank has all rights and remedies provided
under the Code, by law, or in equity. Bank's exercise of one right or remedy is
not an election, and Bank's waiver of any Event of Default is not a continuing
waiver. Bank's delay is not a waiver, election, or acquiescence. No waiver is
effective unless signed by Bank and then is only effective for the specific
instance and purpose for which it was given.

9.6     DEMAND WAIVER.

        Borrower waives demand, notice of default or dishonor, notice of payment
and nonpayment, notice of any default, nonpayment at maturity, release,
compromise, settlement, extension, or renewal of accounts, documents,
instruments, chattel paper, and guarantees held by Bank on which Borrower is
liable.

10.     NOTICES

        All notices or demands by any party about this Agreement or any other
related agreement must be in writing and be personally delivered or sent by an
overnight delivery service, by certified mail, postage prepaid, return receipt
requested, or by telefacsimile to the addresses set forth at the beginning of
this Agreement. A party may change its notice address by giving the other party
written notice.

11.     CHOICE OF LAW, VENUE AND JURY TRIAL WAIVER

        Colorado law governs the Loan Documents without regard to principles of
conflicts of law. Borrower and Bank each submit to the exclusive jurisdiction of
the State and Federal courts in Boulder County, Colorado.

BORROWER AND BANK EACH WAIVE THEIR RIGHT TO A JURY TRIAL OF ANY CLAIM OR CAUSE
OF ACTION ARISING OUT OF ANY OF THE LOAN DOCUMENTS OR ANY CONTEMPLATED
TRANSACTION, INCLUDING CONTRACT, TORT, BREACH OF DUTY AND ALL OTHER CLAIMS. THIS
WAIVER IS A MATERIAL INDUCEMENT FOR BOTH PARTIES TO ENTER INTO THIS AGREEMENT.
EACH PARTY HAS REVIEWED THIS WAIVER WITH ITS COUNSEL. initial here ______

12.     GENERAL PROVISIONS

12.1    SUCCESSORS AND ASSIGNS.

        This Agreement binds and is for the benefit of the successors and
permitted assigns of each party. Borrower may not assign this Agreement or any
rights under it without Bank's prior written consent which may be granted or
withheld in Bank's discretion. Bank has the right, without the consent of or
notice to Borrower, to sell, transfer, negotiate, or grant participation in all
or any part of, or any interest in, Bank's obligations, rights and benefits
under this Agreement.

12.2    INDEMNIFICATION.

        Borrower will indemnify, defend and hold harmless Bank and its officers,
employees, and agents against: (a) all obligations, demands, claims, and
liabilities asserted by any other party in connection with the transactions
contemplated by the Loan Documents; and (b) all losses or Bank Expenses
incurred, or paid by Bank from, following, or consequential to transactions
between Bank and Borrower (including reasonable attorneys fees and expenses),
except for losses caused by Bank's gross negligence or willful misconduct.

                                       15
<PAGE>

12.3    TIME OF ESSENCE.

        Time is of the essence for the performance of all obligations in this
Agreement.

12.4    SEVERABILITY OF PROVISION.

        Each provision of this Agreement is severable from every other provision
in determining the enforceability of any provision.

12.5    AMENDMENTS IN WRITING, INTEGRATION.

        All amendments to this Agreement must be in writing and signed by
Borrower and Bank. This Agreement represents the entire agreement about this
subject matter, and supersedes prior negotiations or agreements. All prior
agreements, understandings, representations, warranties, and negotiations
between the parties about the subject matter of this Agreement merge into this
Agreement and the Loan Documents.

12.6    COUNTERPARTS.

        This Agreement may be executed in any number of counterparts and by
different parties on separate counterparts, each of which, when executed and
delivered, are an original, and all taken together, constitute one Agreement.

12.7    SURVIVAL.

        All covenants, representations and warranties made in this Agreement
continue in full force while any Obligations remain outstanding. The obligations
of Borrower in Section 12.2 to indemnify Bank will survive until all statutes of
limitations for actions that may be brought against Bank have run.

12.8    CONFIDENTIALITY.

        In handling any confidential information, Bank will exercise the same
degree of care that it exercises for its own proprietary information, but
disclosure of information may be made (i) to Bank's subsidiaries or affiliates
in connection with their business with Borrower, (ii) to prospective transferees
or purchasers of any interest in the loans (provided, however, Bank shall use
commercially reasonable efforts in obtaining such prospective transferee or
purchasers agreement of the terms of this provision), (iii) as required by law,
regulation, subpoena, or other order, (iv) as required in connection with Bank's
examination or audit and (v) as Bank considers appropriate exercising remedies
under this Agreement. Confidential information does not include information that
either: (a) is in the public domain or in Bank's possession when disclosed to
Bank, or becomes part of the public domain after disclosure to Bank; or (b) is
disclosed to Bank by a third party, if Bank does not know that the third party
is prohibited from disclosing the information.

12.9    EFFECT OF AMENDMENT AND RESTATEMENT.

        This Agreement is intended to and does completely amend and restate,
without novation, the Original Agreement. All credit extensions or loans
outstanding under the Original Agreement are and shall continue to be
outstanding under this Agreement. All security interests granted under the
Original Agreement are hereby confirmed and ratified and shall continue to
secure all Obligations under this Agreement.

12.10   ATTORNEYS' FEES, COSTS AND EXPENSES.

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<PAGE>

        In any action or proceeding between Borrower and Bank arising out of the
Loan Documents, the prevailing party will be entitled to recover its reasonable
attorneys' fees and other reasonable costs and expenses incurred, in addition to
any other relief to which it may be entitled.

13.     DEFINITIONS

13.1    DEFINITIONS.

        In this Agreement:

        "ACCOUNTS" are all existing and later arising accounts, contract rights,
and other obligations owed Borrower in connection with its sale or lease of
goods (including licensing software and other technology) or provision of
services, all credit insurance, guaranties, other security and all merchandise
returned or reclaimed by Borrower and Borrower's Books relating to any of the
foregoing, as such definition may be amended from time to time according to the
Code.

        "ADVANCE" or "ADVANCES" is a loan advance (or advances) under the
Committed Revolving Line.

        "AFFILIATE" of a Person is a Person that owns or controls directly or
indirectly the Person, any Person that controls or is controlled by or is under
common control with the Person, and each of that Person's senior executive
officers, directors, and partners and, for any Person that is a limited
liability company, that Person's managers and members.

        "BANK EXPENSES" are all audit fees and expenses and reasonable costs and
expenses (including reasonable attorneys' fees and expenses) for preparing,
negotiating, administering, defending and enforcing the Loan Documents
(including appeals or Insolvency Proceedings).

        "BORROWER'S BOOKS" are all Borrower's books and records including
ledgers, records regarding Borrower's assets or liabilities, the Collateral,
business operations or financial condition and all computer programs or discs or
any equipment containing the information.

        "BORROWING BASE" is the sum of (i) 75% of Eligible Accounts plus (ii)
50% of the aggregate unrestricted cash and cash equivalents held in accounts
with one or more of Bank's Affiliates (provided that Bank is in receipt of a
fully executed control agreement in form and substance acceptable to Bank
related to such accounts), each as determined by Bank from Borrower's most
recent Borrowing Base Certificate; provided, however, that Bank may lower the
percentage of the Borrowing Base after performing an audit of Borrower's
Collateral.

        "BUSINESS DAY" is any day that is not a Saturday, Sunday or a day on
which the Bank is closed.

        "CASH MANAGEMENT SERVICES" are defined in Section 2.1.4.

        "CODE" is the Colorado Uniform Commercial Code, as applicable.

        "COLLATERAL" is the property described on Exhibit A.

        "COMMITTED REVOLVING LINE" is an Advance of up to $1,000,000.

        "CONTINGENT OBLIGATION" is, for any Person, any direct or indirect
liability, contingent or not, of that Person for (i) any indebtedness, lease,
dividend, letter of credit or other obligation of another such as an obligation
directly or indirectly guaranteed, endorsed, co-made, discounted or sold with
recourse by that Person, or for which that Person is directly or indirectly
liable; (ii) any obligations for undrawn letters of credit for the account of
that Person; and (iii) all obligations from any interest rate, currency or
commodity swap agreement, interest rate cap or collar agreement,

                                       17
<PAGE>

or other agreement or arrangement designated to protect a Person against
fluctuation in interest rates, currency exchange rates or commodity prices; but
"Contingent Obligation" does not include endorsements in the ordinary course of
business. The amount of a Contingent Obligation is the stated or determined
amount of the primary obligation for which the Contingent Obligation is made or,
if not determinable, the maximum reasonably anticipated liability for it
determined by the Person in good faith; but the amount may not exceed the
maximum of the obligations under the guarantee or other support arrangement.

        "COPYRIGHTS" are all copyright rights, applications or registrations and
like protections in each work or authorship or derivative work, whether
published or not (whether or not it is a trade secret) now or later existing,
created, acquired or held.

        "CREDIT EXTENSION" is each Advance, Letter of Credit, Exchange Contract,
or any other extension of credit by Bank for Borrower's benefit.

        "CURRENT LIABILITIES" are the aggregate amount of Borrower's Total
Liabilities which mature within one (1) year.

        "EFFECTIVE DATE" is the date Bank executes this Agreement.

        "ELIGIBLE ACCOUNTS" are Accounts in the ordinary course of Borrower's
business that meet all Borrower's representations and warranties in Section 5;
but Bank may change eligibility standards by giving Borrower notice. Unless Bank
agrees otherwise in writing, Eligible Accounts will not include:

        (a) Accounts that the account debtor has not paid within 90 days of
        invoice date;

        (b) Accounts for an account debtor, 50% or more of whose Accounts have
        not been paid within 90 days of invoice date;

        (c) Credit balances over 90 days from invoice date;

        (d) Accounts for an account debtor, including Affiliates, whose total
        obligations to Borrower exceed 25% of all Accounts, for the amounts that
        exceed that percentage, unless the Bank approves in writing;

        (e) Accounts for which the account debtor does not have its principal
        place of business in the United States;

        (f) Accounts for which the account debtor is a federal, state or local
        government entity or any department, agency, or instrumentality;

        (g) Accounts for which Borrower owes the account debtor, but only up to
        the amount owed (sometimes called "contra" accounts, accounts payable,
        customer deposits or credit accounts);

        (h) Accounts for demonstration or promotional equipment, or in which
        goods are consigned, sales guaranteed, sale or return, sale on approval,
        bill and hold, or other terms if account debtor's payment may be
        conditional;

        (i) Accounts for which the account debtor is Borrower's Affiliate,
        officer, employee, or agent;

        (j) Accounts in which the account debtor disputes liability or makes any
        claim and Bank believes there may be a basis for dispute (but only up to
        the disputed or claimed

                                       18
<PAGE>

        amount), or if the Account Debtor is subject to an Insolvency
        Proceeding, or becomes insolvent, or goes out of business;

        (k) Accounts for which Bank reasonably determines collection to be
        doubtful.

        "EQUIPMENT" is all present and future machinery, equipment, tenant
improvements, furniture, fixtures, vehicles, tools, parts and attachments in
which Borrower has any interest.

        "ERISA" is the Employment Retirement Income Security Act of 1974, and
its regulations.

        "FX FORWARD CONTRACT" is defined in Section 2.1.3.

        "FX RESERVE " is defined in Section 2.1.3.

        "GAAP" is generally accepted accounting principles.

        "INDEBTEDNESS" is (a) indebtedness for borrowed money or the deferred
price of property or services, such as reimbursement and other obligations for
surety bonds and letters of credit, (b) obligations evidenced by notes, bonds,
debentures or similar instruments, (c) capital lease obligations and (d)
Contingent Obligations.

        "INSOLVENCY PROCEEDING" are proceedings by or against any Person under
the United States Bankruptcy Code, or any other bankruptcy or insolvency law,
including assignments for the benefit of creditors, compositions, extensions
generally with its creditors, or proceedings seeking reorganization,
arrangement, or other relief.

        "INTELLECTUAL PROPERTY" is all of Borrower's:

        (a) Copyrights, Trademarks, Patents, and Mask Works including
amendments, renewals, extensions, and all licenses or other rights to use and
all license fees and royalties from the use;

        (b) Any trade secrets and any intellectual property rights in computer
software and computer software products now or later existing, created, acquired
or held;

        (c) All design rights which may be available to Borrower now or later
created, acquired or held;

        (d) Any claims for damages (past, present or future) for infringement of
any of the rights above, with the right, but not the obligation, to sue and
collect damages for use or infringement of the intellectual property rights
above;

        All proceeds and products of the foregoing, including all insurance,
indemnity or warranty payments.

        "INVENTORY" is present and future inventory in which Borrower has any
interest, including merchandise, raw materials, parts, supplies, packing and
shipping materials, work in process and finished products intended for sale or
lease or to be furnished under a contract of service, of every kind and
description now or later owned by or in the custody or possession, actual or
constructive, of Borrower, including inventory temporarily out of its custody or
possession or in transit and including returns on any accounts or other proceeds
(including insurance proceeds) from the sale or disposition of any of the
foregoing and any documents of title.

        "INVESTMENT" is any beneficial ownership of (including stock,
partnership interest or other securities) any Person, or any loan, advance or
capital contribution to any Person.

        "LETTER OF CREDIT" is defined in Section 2.1.2.

                                       19
<PAGE>

        "LIEN" is a mortgage, lien, deed of trust, charge, pledge, security
interest or other encumbrance.

        "LOAN DOCUMENTS" are, collectively, this Agreement, any note, or notes
or guaranties executed by Borrower or Guarantor, and any other present or future
agreement between Borrower and/or for the benefit of Bank in connection with
this Agreement, all as amended, extended or restated.

        "MASK WORKS" are all mask works or similar rights available for the
protection of semiconductor chips, now owned or later acquired.

        "MATERIAL ADVERSE CHANGE" is defined in Section 8.3.

        "OBLIGATIONS" are debts, principal, interest, Bank Expenses and other
amounts Borrower owes Bank now or later, including cash management services,
letters of credit and foreign exchange contracts, if any and including interest
accruing after Insolvency Proceedings begin and debts, liabilities, or
obligations of Borrower assigned to Bank.

        "ORIGINAL AGREEMENT" has the meaning set forth in recital paragraph A.

        "PATENTS" are patents, patent applications and like protections,
including improvements, divisions, continuations, renewals, reissues, extensions
and continuations-in-part of the same.

        "PERMITTED INDEBTEDNESS" is:

        (a) Borrower's indebtedness to Bank under this Agreement or any other
Loan Document;

        (b) Indebtedness existing on the Effective Date and shown on the
Schedule;

        (c) Subordinated Debt;

        (d) Indebtedness to trade creditors incurred in the ordinary course of
business; and

        (e) Indebtedness secured by Permitted Liens.

        "PERMITTED INVESTMENTS" are:

        (a) Investments shown on the Schedule and existing on the Effective
Date; and

        (b) (i) marketable direct obligations issued or unconditionally
guaranteed by the United States or its agency or any State maturing within 1
year from its acquisition, (ii) commercial paper maturing no more than 1 year
after its creation and having the highest rating from either Standard & Poor's
Corporation or Moody's Investors Service, Inc., and (iii) Bank's certificates of
deposit issued maturing no more than 1 year after issue.

        "PERMITTED LIENS" are:

        (a) Liens existing on the Effective Date and shown on the Schedule or
arising under this Agreement or other Loan Documents;

        (b) Liens for taxes, fees, assessments or other government charges or
levies, either not delinquent or being contested in good faith and for which
Borrower maintains adequate reserves on its Books, if they have no priority over
any of Bank's security interests;

                                       20

<PAGE>
        (c) Purchase money Liens (i) on Equipment acquired or held by Borrower
or its Subsidiaries incurred for financing the acquisition of the Equipment, or
(ii) existing on equipment when acquired, if the Lien is confined to the
property and improvements and the proceeds of the equipment;

        (d) Licenses or sublicenses granted in the ordinary course of Borrower's
business and any interest or title of a licensor or under any license or
sublicense, if the licenses and sublicenses permit granting Bank a security
interest;

        (e) Leases or subleases granted in the ordinary course of Borrower's
business, including in connection with Borrower's leased premises or leased
property;

        (f) Liens incurred in the extension, renewal or refinancing of the
indebtedness secured by Liens described in (a) through (c), but any extension,
renewal or replacement Lien must be limited to the property encumbered by the
existing Lien and the principal amount of the indebtedness may not increase.

        "PERSON" is any individual, sole proprietorship, partnership, limited
liability company, joint venture, company association, trust, unincorporated
organization, association, corporation, institution, public benefit corporation,
firm, joint stock company, estate, entity or government agency.

        "PRIME RATE" is Bank's most recently announced "prime rate," even if it
is not Bank's lowest rate.

        "QUICK ASSETS" is, on any date, the Borrower's consolidated,
unrestricted cash, cash equivalents, net billed accounts receivable and
investments with maturities of fewer than 12 months determined according to
GAAP.

        "RESPONSIBLE OFFICER" is each of the Chief Executive Officer, the
President, the Chief Financial Officer and the Controller of Borrower.

        "REVOLVING MATURITY DATE" is February 13, 2006.

        "RIGHTS", as applied to the Collateral, means the Borrower's rights and
interests in, and powers with respect to, that Collateral, whatever the nature
of those rights, interests and powers and, in any event, including Borrower's
power to transfer rights in such Collateral to Bank.

        "SCHEDULE" is any attached schedule of exceptions.

        "SUBORDINATED DEBT" is debt incurred by Borrower subordinated to
Borrower's indebtedness owed to Bank and which is reflected in a written
agreement in a manner and form acceptable to Bank and approved by Bank in
writing.

        "SUBSIDIARY" is for any Person, or any other business entity of which
more than 50% of the voting stock or other equity interests is owned or
controlled, directly or indirectly, by the Person or one or more Affiliates of
the Person.

        "TANGIBLE NET WORTH" is, on any date, the consolidated total assets of
Borrower and its Subsidiaries minus, (i) any amounts attributable to (a)
goodwill, (b) intangible items such as unamortized debt discount and expense,
patents, trade and service marks and names, copyrights and research and
development expenses except prepaid expenses, and (c) reserves not already
deducted from assets, and (ii) Total Liabilities.

                                       21

<PAGE>

        "TOTAL LIABILITIES" is on any day, obligations that should, under GAAP,
be classified as liabilities on Borrower's consolidated balance sheet, including
all Indebtedness, and current portion Subordinated Debt allowed to be paid, but
excluding all other Subordinated Debt.

        "TRADEMARKS" are trademark and servicemark rights, registered or not,
applications to register and registrations and like protections, and the entire
goodwill of the business of Assignor connected with the trademarks.

BORROWER:

HEALTH GRADES, INC.

By:
    -------------------------------------------------

Title:
       ----------------------------------------------

BANK:

SILICON VALLEY BANK

By:
    -------------------------------------------------

Title:
       ----------------------------------------------

Effective Date:
               --------------------------------------

                                       22

<PAGE>

                                    EXHIBIT A

        The Collateral consists of all of Borrower's right, title and interest
in and to the following whether owned now or hereafter arising and whether the
Borrower has rights now or hereafter has rights therein and wherever located:

        All goods and equipment now owned or hereafter acquired, including,
without limitation, all machinery, fixtures, vehicles (including motor vehicles
and trailers), and any interest in any of the foregoing, and all attachments,
accessories, accessions, replacements, substitutions, additions, and
improvements to any of the foregoing, wherever located;

        All inventory, now owned or hereafter acquired, including, without
limitation, all merchandise, raw materials, parts, supplies, packing and
shipping materials, work in process and finished products including such
inventory as is temporarily out of Borrower's custody or possession or in
transit and including any returns upon any accounts or other proceeds, including
insurance proceeds, resulting from the sale or disposition of any of the
foregoing and any documents of title representing any of the above;

        All contract rights and general intangibles (as such definitions may be
amended from time to time according to the Code), now owned or hereafter
acquired, including, without limitation, goodwill, trademarks, servicemarks,
trade styles, trade names, patents, patent applications, leases, license
agreements, franchise agreements, blueprints, drawings, purchase orders,
customer lists, route lists, infringements, claims, computer programs, computer
discs, computer tapes, literature, reports, catalogs, design rights, income tax
refunds, payments of insurance and rights to payment of any kind;

        All now existing and hereafter arising accounts, contract rights,
royalties, license rights and all other forms of obligations owing to Borrower
arising out of the sale or lease of goods, the licensing of technology or the
rendering of services by Borrower (as such definitions may be amended from time
to time according to the Code) whether or not earned by performance, and any and
all credit insurance, insurance (including refund) claims and proceeds,
guaranties, and other security therefor, as well as all merchandise returned to
or reclaimed by Borrower;

        All documents, cash, deposit accounts, securities, securities
entitlements, securities accounts, investment property, financial assets,
letters of credit, letter of credit rights, certificates of deposit, instruments
and chattel paper and electronic chattel paper now owned or hereafter acquired
and Borrower's Books relating to the foregoing;

        All copyright rights, copyright applications, copyright registrations
and like protections in each work of authorship and derivative work thereof,
whether published or unpublished, now owned or hereafter acquired; all trade
secret rights, including all rights to unpatented inventions, know-how,
operating manuals, license rights and agreements and confidential information,
now owned or hereafter acquired; all mask work or similar rights available for
the protection of semiconductor chips, now owned or hereafter acquired; all
claims for damages by way of any past, present and future infringement of any of
the foregoing; and

        All Borrower's Books relating to the foregoing and any and all claims,
rights and interests in any of the above and all substitutions for, additions
and accessions to and proceeds thereof.

<PAGE>

                                    EXHIBIT B

LOAN PAYMENT/ADVANCE REQUEST FORM
DEADLINE FOR SAME DAY PROCESSING IS 12:00 P.S.T.
FAX TO:                                            DATE:
                                                         ----------------------

[ ] LOAN PAYMENT:
                         Health Grades, Inc. (Borrower)

    From Account #                        To Account #
                  ----------------------              -------------------------
                   (Deposit Account #)                     (Loan Account #)

    Principal $                   and/or Interest $
               -----------------                    ------------------------

    All Borrower's representation and warranties in the Loan and Security
    Agreement are true, correct and complete in all material respects up to and
    including the date of the transfer request for a loan payment, but those
    representations and warranties expressly referring to another date shall be
    true, correct and complete in all material respects as of that date:

    AUTHORIZED SIGNATURE:                    Phone Number:
                          -----------------                ---------------------

[ ] LOAN ADVANCE:

    COMPLETE OUTGOING WIRE REQUEST SECTION BELOW IF ALL OR A PORTION OF THE
    FUNDS FROM THIS LOAN ADVANCE ARE FOR AN OUTGOING WIRE.

    From Account #                     To Account #
                  ------------------                ---------------------------
                    Loan Account #)                     (Deposit Account #)

    Amount of Advance $
                       ---------------------

    All Borrower's representation and warranties in the Amended and Restated
    Loan and Security Agreement are true, correct and complete in all material
    respects  up to and including the date of the transfer request for an
    advance, but those representations and warranties expressly referring to
    another date shall be true, correct and complete in all material respects
    as of that date:

    AUTHORIZED SIGNATURE:                    Phone Number:
                          -----------------               ---------------------

    OUTGOING WIRE REQUEST
    COMPLETE ONLY IF ALL OR A PORTION OF FUNDS FROM THE LOAN ADVANCE ABOVE ARE
    TO BE WIRED.
    Deadline for same day processing is 12:00pm, P.S.T.

    Beneficiary Name:                   Amount of Wire: $
                     -----------------                   ---------------------
    Beneficiary Bank:                       Account Number:
                     ------------------                    -------------------
    City and State:
                   -------------------------------------------
    Beneficiary Bank Transit (ABA) #:
                                    ----------------------------
         Beneficiary Bank Code (Swift, Sort, Chip, etc.):
                                                        ---------------------
                          (FOR INTERNATIONAL WIRE ONLY)

    Intermediary Bank:                   Transit (ABA) #:
                      ------------                         -----------------
    For Further Credit to:
                          -----------------------------------------------------
    Special Instruction:
                          -----------------------------------------------------

    By signing below, I (we) acknowledge and agree that my (our) funds transfer
    request shall be processed in accordance with and subject to the terms and
    conditions set forth in the agreements(s) covering funds transfer
    service(s), which agreements(s) were previously received and executed by
    me (us).

    Authorized Signature:            2nd Signature (If Required):
                         -----------                             --------------
    Print Name/Title:                    Print Name/Title:
                    ----------------                         ------------------
    Telephone #                               Telephone #
               ---------------------                     ----------------------

<PAGE>

                     Schedule to Loan and Security Agreement

The exact correct corporate name of Borrower is (attach a copy of the formation
documents, e.g., articles, partnership agreement):
                                                   ---------------------------
Borrower's State of formation:
                               -----------------------------------------
Borrower has operated under only the following other names (if none, so state):

------------------------------------------------------------------------

All other addresses at which the Borrower does business are as follows (attach
additional sheets if necessary and include all warehouse addresses):

------------------------------------------------------------------------

Borrower has deposit accounts and/or investment accounts located only at the
following institutions:

------------------------------------------------------------------------------
List Acct. Numbers:
                    ------------------------------------------------------

Liens existing on the Effective Date and disclosed to and accepted by Bank in
writing:

------------------------------------------------------------------------------
------------------------------------------------------------------------------
------------------------------------------------------------------------------

Investments existing on the Effective Date and disclosed to and accepted by Bank
in writing:

------------------------------------------------------------------------------
------------------------------------------------------------------------------
------------------------------------------------------------------------------

SUBORDINATED DEBT:

Indebtedness on the Effective Date and disclosed to and consented to by Bank in
writing:

------------------------------------------------------------------------------
------------------------------------------------------------------------------
------------------------------------------------------------------------------

The following is a list of the Borrower's copyrights (including copyrights of
software) which are registered with the United States Copyright Office. (Please
include name of the copyright and registration number and attach a copy of the
registration):

------------------------------------------------------------------------------
------------------------------------------------------------------------------

The following is a list of all software which the Borrower sells, distributes or
licenses to others, which is not registered with the United States Copyright
Office. (Please include versions which are not registered:

------------------------------------------------------------------------------

The following is a list of all of the Borrower's patents which are registered
with the United States Patent Office. (Please include name of the patent and
registration number and attach a copy of the registration.):

------------------------------------------------------------------------------
------------------------------------------------------------------------------

The following is a list of all of the Borrower's patents which are pending with
the United States Patent Office. (Please include name of the patent and a copy
of the application.):

--------------------------------------------------------------

                                       2
<PAGE>

The following is a list of all of the Borrower's registered trademarks. (Please
include name of the trademark and a copy of the registration.):

--------------------------------------------------------------------------------
Borrower is not subject to litigation which would have a material adverse effect
on the Borrower's financial condition, except the following (attach additional
comments, if needed):

--------------------------------------------------------------------------------
--------------------------------------------------------------------------------

Tax ID Number

              -------------------------------

Organizational Number, if any:

              -------------------------------

                                       3
<PAGE>

                                    EXHIBIT C
                           BORROWING BASE CERTIFICATE

Borrower:       Health Grades, Inc.                Bank:  Silicon Valley Bank
                                                          3003 Tasman Drive
                                                          Santa Clara, CA 95054

Commitment Amount:         $1,000,000

ACCOUNTS RECEIVABLE
1.  Accounts Receivable Book Value as of _____             $
                                                            -------------------
2.  Additions (please explain on reverse)                  $
                                                            -------------------
3.  TOTAL ACCOUNTS RECEIVABLE                              $
                                                            -------------------

ACCOUNTS RECEIVABLE DEDUCTIONS (without duplication)
4.  Amounts over 90 days due                      $
                                                   ----------------------
5.  Balance of 50% over 90 day accounts           $
                                                   ----------------------
6.  Credit balances over 90 days                  $
                                                   ----------------------
7.  Concentration Limits                          $
                                                   ----------------------
8.  Foreign Accounts                              $
                                                   ----------------------
9.  Governmental Accounts                         $
                                                   ----------------------
10. Contra Accounts                               $
                                                   ----------------------
11. Promotion or Demo Accounts                    $
                                                   ----------------------
12. Intercompany/Employee Accounts                $
                                                   ----------------------
13. Other (please explain on reverse)             $
                                                   ----------------------
14. TOTAL ACCOUNTS RECEIVABLE DEDUCTIONS                   $
                                                            -------------------
15. Eligible Accounts (#3 minus #14)                       $
                                                            -------------------
16. LOAN VALUE OF ACCOUNTS (75% of #15)                    $
                                                            -------------------

UNRESTRICTED DEPOSIT OR SECURITY ACCOUNTS HELD WITH BANK'S AFFILIATES
17.      Value of unrestricted deposit or security accounts
         held with Bank's Affiliates               $
                                                    ----------------------
18.      Deductions (if any)                       $
                                                    ----------------------
19.  TOTAL UNRESTRICTED DEPOSIT OR SECURITY ACCTS  $
                                                    ----------------------
20.  LOAN VALUE OF ACCOUNTS (50% of #19)           $
                                                    ----------------------
BALANCES
21. Maximum Loan Amount                            $
                                                    ----------------------
22. Total Funds Available [Lesser of #21 or (#16 + #20)]   $
                                                            -------------------
23. Present balance owing on Line of Credit        $
                                                    ----------------------
24. Outstanding under Sublimits (LC or FX or Cash Management)
                                                   $
                                                    ----------------------

25. RESERVE POSITION (#22 minus #23 and #24)               $
                                                            ------------------

The undersigned represents and warrants that this is true, complete and correct,
and that the information in this Borrowing Base Certificate complies with the
representations and warranties in the Amended and Restated Loan and Security
Agreement between the undersigned and Silicon Valley Bank.

COMMENTS:
                                                              BANK USE ONLY

                                                       Rec'd By:
                                                                ----------------
                                                                   Auth Signer

                                                       Date:
                                                            --------------------

                                                       Verified:
                                                                ----------------
                                                                   Auth Signer

                                                       Date:
                                                            --------------------

                                                       -------------------------

                                       2
<PAGE>

Health Grades, Inc.

By:
    -------------------------------------------------
         Authorized Signer

                                       2
<PAGE>
                                    EXHIBIT D
                             COMPLIANCE CERTIFICATE

TO:     SILICON VALLEY BANK
        3003 Tasman Drive
        Santa Clara, CA 95054

FROM:   HEALTH GRADES, INC.

         The undersigned Responsible Officer of Health Grades, Inc. ("Borrower")
certifies that under the terms and conditions of the Amended and Restated Loan
and Security Agreement between Borrower and Bank (the "Agreement"), (i) Borrower
is in complete compliance for the period ending _______________ with all
required covenants except as noted below and (ii) all representations and
warranties in the Agreement are true and correct in all material respects on
this date. In addition, the undersigned certifies that Borrower, and each
Subsidiary, has timely filed all required tax returns and paid, or made adequate
provision to pay, all material taxes, except those being contested in good faith
with adequate reserves under GAAP. Attached are the required documents
supporting the certification. The Officer certifies that these are prepared in
accordance with Generally Accepted Accounting Principles (GAAP) consistently
applied from one period to the next except as explained in an accompanying
letter or footnotes. The Responsible Officer acknowledges that no borrowings may
be requested at any time or date of determination that Borrower is not in
compliance with any of the terms of the Agreement, and that compliance is
determined not just at the date this certificate is delivered.

 PLEASE INDICATE COMPLIANCE STATUS BY CIRCLING YES/NO UNDER "COMPLIES" COLUMN.

<TABLE>
<CAPTION>
REPORTING COVENANT                                REQUIRED                               COMPLIES
-------------------                               --------                               --------
<S>                                               <C>                                   <C>    <C>
Monthly financial statements + CC                 Monthly within 30 days                 Yes    No
Annual (Audited)                                  FYE within 90 days                     Yes    No
10-Q, 10-K and 8-K                                Within 5 days after filing with SEC    Yes    No
A/R & A/P Agings                                  Monthly within 30 days*                Yes    No
Borrowing Base Certificate                        Monthly within 30 days*                Yes    No
*Or monthly within 20 days if outstanding Credit  Extensions exist.
</TABLE>

<TABLE>
<CAPTION>
FINANCIAL COVENANT                                REQUIRED            ACTUAL              COMPLIES
-----------------                                 --------            ------              --------
<S>                                              <C>                 <C>                 <C>   <C>
Maintain on a Monthly Basis, unless otherwise stated:
 Minimum Adjusted Quick Ratio**                   1.50:1.00           _____:1.00          Yes   No
 Minimum Tangible Net Worth                       $5,000,000***       $________           Yes   No
</TABLE>

**   To be maintained at all times.
***  plus 20% of new equity or quarterly profit.

<TABLE>
<S>                                                                     <C>
Have there been updates to Borrower's intellectual property?                            Yes / No
Borrower only has deposit accounts located at the following institutions:                               .
                                                                         --------------------------------
</TABLE>

<PAGE>

<TABLE>
<CAPTION>
                                                       --------------------------------
 COMMENTS REGARDING EXCEPTIONS:  See Attached.                   BANK USE ONLY
                                                       --------------------------------

<S>                                                    <C>
 Sincerely,                                             Received by:
                                                                    -------------------
                                                                     AUTHORIZED SIGNER
 HEALTH GRADES, INC.                                    Date:
                                                             --------------------------

                                                        Verified:
 --------------------------                                      ----------------------
 SIGNATURE                                                           AUTHORIZED SIGNER

                                                        Date:
 --------------------------                                  --------------------------
 TITLE
                                                        Compliance Status:     Yes   No
                                                        -------------------------------
 --------------------------
 DATE
</TABLE>

                                       2
<PAGE>

[SILICON VALLEY BANK LOGO]

                               SILICON VALLEY BANK

                       PRO FORMA INVOICE FOR LOAN CHARGES

<TABLE>
<S>                    <C>                                          <C>
BORROWER:              HEALTH GRADES, INC.

LOAN OFFICER:          KEVIN GROSSMAN

DATE:                  FEBRUARY 14, 2005

                       REVOLVING LOAN FEE                            $3,500.00
                       UCC SEARCH FEE                                   200.00

                       TOTAL FEE DUE                                 $3,700.00
                       -------------                                 =========
</TABLE>

PLEASE INDICATE THE METHOD OF PAYMENT:

         { } A CHECK FOR THE TOTAL AMOUNT IS ATTACHED.

         { } DEBIT DDA # __________________ FOR THE TOTAL AMOUNT.

         { } LOAN PROCEEDS

BORROWER:

BY:
   -----------------------------------------
     (AUTHORIZED SIGNER)

----------------------------------------------
SILICON VALLEY BANK                  (DATE)
ACCOUNT OFFICER'S SIGNATURE

<PAGE>

                    INTELLECTUAL PROPERTY SECURITY AGREEMENT

         This Intellectual Property Security Agreement is entered into as of the
Effective Date by and between SILICON VALLEY BANK ("Bank") and HEALTH GRADES,
INC. ("Grantor").

                                    RECITALS

A.       Bank has agreed to make certain advances of money and to extend
certain financial accommodation to Grantor (the "Loans") in the amounts and
manner set forth in that certain Amended and Restated Loan and Security
Agreement by and between Bank and Grantor dated the Effective Date (as the same
may be amended, modified or supplemented from time to time, the "Loan
Agreement"; capitalized terms used herein are used as defined in the Loan
Agreement). Bank is willing to make the Loans to Grantor, but only upon the
condition, among others, that Grantor shall grant to Bank a security interest in
certain Copyrights, Trademarks, Patents, and Mask Works to secure the
obligations of Grantor under the Loan Agreement.

B.       Pursuant to the terms of the Loan Agreement, Grantor has granted to
Bank a security interest in all of Grantor's right, title and interest, whether
presently existing or hereafter acquired, in, to and under all of the
Collateral.

         NOW, THEREFORE, for good and valuable consideration, receipt of which
is hereby acknowledged, and intending to be legally bound, as collateral
security for the prompt and complete payment when due of its obligations under
the Loan Agreement, Grantor hereby represents, warrants, covenants and agrees as
follows:

                                    AGREEMENT

         To secure its obligations under the Loan Agreement, Grantor grants and
pledges to Bank a security interest in all of Grantor's right, title and
interest in, to and under its Intellectual Property Collateral (including
without limitation those Copyrights, Patents, Trademarks and Mask Works listed
on Schedules A, B, C, and D hereto), and including without limitation all
proceeds thereof (such as, by way of example but not by way of limitation,
license royalties and proceeds of infringement suits), the right to sue for
past, present and future infringements, all rights corresponding thereto
throughout the world and all re-issues, divisions continuations, renewals,
extensions and continuations-in-part thereof.

         This security interest is granted in conjunction with the security
interest granted to Bank under the Loan Agreement. The rights and remedies of
Bank with respect to the security interest granted hereby are in addition to
those set forth in the Loan Agreement and the other Loan Documents, and those
which are now or hereafter available to Bank as a matter of law or equity. Each
right, power and remedy of Bank provided for herein or in the Loan Agreement or
any of the Loan Documents, or now or hereafter existing at law or in equity
shall be cumulative and concurrent and shall be in addition to every right,
power or remedy provided for herein and the exercise by Bank of any one or more
of the rights, powers or remedies provided for in this Intellectual Property
Security Agreement, the Loan Agreement or any of the other Loan Documents, or
now or hereafter existing at law or in equity, shall not preclude the
simultaneous or later exercise by any person, including Bank, of any or all
other rights, powers or remedies.

         IN WITNESS WHEREOF, the parties have cause this Intellectual Property
Security Agreement to be duly executed by its officers thereunto duly authorized
as of the first date written above.

<PAGE>

<Table>
<S>                                                  <C>
                                                      GRANTOR:

Address of Grantor:                                   HEALTH GRADES, INC.

44 Union Boulevard, Suite 600                         By:
---------------------------------                        -----------------------
Lakewood, CO 80228                                    Title:
---------------------------------                           --------------------

Attn:
     ----------------------------
                                                      BANK:

Address of Bank:                                      SILICON VALLEY BANK

4410 Arapahoe Ave., Ste. 200                          By:
---------------------------------                        -----------------------
Boulder, CO 80303                                     Title:
---------------------------------                           --------------------

Attn:
     ----------------------------
</Table>

                                       2

<PAGE>

                                    EXHIBIT A
                                   Copyrights

<Table>
<Caption>
                         Registration/               Registration/
                         Application                 Application
Description              Number                      Date
-----------              -------------               -------------
<S>                     <C>                         <C>

</Table>

<PAGE>
                                   EXHIBIT B
                                    Patents

<Table>
<Caption>
                         Registration/               Registration/
                         Application                 Application
Description              Number                      Date
-----------              -------------               -------------
<S>                     <C>                         <C>

</Table>

<PAGE>

                                   EXHIBIT C
                                   Trademarks

<Table>
<Caption>
                         Registration/               Registration/
                         Application                 Application
Description              Number                      Date
-----------              -------------               -------------
<S>                     <C>                         <C>

</Table>

<PAGE>

                                    EXHIBIT D
                                    Mask Works

<Table>
<Caption>
                         Registration/               Registration/
                         Application                 Application
Description              Number                      Date
-----------              -------------               -------------
<S>                     <C>                         <C>

</Table>

<PAGE>

                         CORPORATE BORROWING RESOLUTION

  BORROWER:  HEALTH GRADES,INC.              BANK:  SILICON VALLEY BANK
             44 UNION BOULEVARD, SUITE 600          4410 ARAPAHOE AVE., STE. 200
             LAKEWOOD, CO 80228                     BOULDER, CO 80303

I, THE SECRETARY OR ASSISTANT SECRETARY OF HEALTH GRADES, INC. ("BORROWER"),
CERTIFY that Borrower is a corporation existing under the laws of the State of
Delaware.

I certify that at a meeting of Borrower's Directors (or by other authorized
corporate action) duly held the following resolutions were adopted.

It is resolved that ANY ONE of the following officers of Borrower, whose name,
title and signature is below:

<Table>
<Caption>
                 NAMES                                 POSITIONS                          ACTUAL SIGNATURES
                 -----                                 ---------                          -----------------

        <S>                                    <C>                                    <C>
         ----------------------                 ----------------------                  ----------------------
         ----------------------                 ----------------------                  ----------------------
         ----------------------                 ----------------------                  ----------------------
         ----------------------                 ----------------------                  ----------------------
</Table>

may act for Borrower and:

   BORROW MONEY.  Borrow money from Silicon Valley Bank ("Bank").

   EXECUTE LOAN DOCUMENTS.  Execute any loan documents Bank requires.

   GRANT SECURITY.  Grant Bank a security interest in any of Borrower's assets.

   NEGOTIATE ITEMS. Negotiate or discount all drafts, trade acceptances,
   promissory notes, or other indebtedness in which Borrower has an
   interest and receive cash or otherwise use the proceeds.

   LETTERS OF CREDIT.  Apply for letters of credit from Bank.

   FOREIGN EXCHANGE CONTRACTS.  Execute spot or forward foreign exchange
   contracts.

   ISSUE WARRANTS.  Issue warrants for Borrower's stock.

   FURTHER ACTS. Designate other individuals to request advances, pay fees
   and costs and execute other documents or agreements (including
   documents or agreement that waive Borrowers right to a jury trial) they
   think necessary to effectuate these Resolutions.

Further resolved that all acts authorized by these Resolutions and performed
before they were adopted are ratified. These Resolutions remain in effect and
Bank may rely on them until Bank receives written notice of their revocation.

I certify that the persons listed above are Borrower's officers with the titles
and signatures shown following their names and that these resolutions have not
been modified are currently effective.

<PAGE>

CERTIFIED TO AND ATTESTED BY:

X
  ----------------------------------------------
   *Secretary or Assistant Secretary

X
  ----------------------------------------------
*NOTE: In case the Secretary or other certifying officer is designated by the
foregoing resolutions as one of the signing officers, this resolution should
also be signed by a second Officer or Director of Borrower.

                                       2

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