Document:

Google Service Agreement dated 02/22/03

 Exhibit 10.07 
 CONFIDENTIAL TREATMENT REQUESTED 
  
 Google Services Agreement 
  
 This Google Services Agreement
(“GSA”) is entered into by and between Google Technology Inc. and its affiliates (“Google”) and the Customer identified below and its affiliates (“Customer”). This GSA shall be effective as of the
date indicated below (“GSA Effective Date”), and sets forth the terms and conditions under which Customer may use certain services made generally available by Google and described further herein (the “Services”).
Such Services may be ordered by Customer, as applicable, on one or more separately stated standard Google order forms executed between the parties (Individually referred to hereinafter as an “Order Form”). Each Order Form shall be
governed by this GSA and shall become effective on the date stated in such Order Form (“Order Form Effective Date”). This GSA and the corresponding Order Form(s) together constitute the “Agreement”. 
  

	1	Services. 

  
 1.1 WebSearch Services. The terms of this Section 1.1 only apply if Customer elects to procure WebSearch Services pursuant to an Order Form executed by Customer and Google. If selected on an Order Form, Google
shall assist Customer with providing a co-branded Internet search service as further described herein (“WebSearch Services”), which shall be implemented at the uniform resource locator(s) (“URL(s)”) identified on
such Order Form (collectively, the “Site”), Customer may modify or add additional URLs for inclusion as part of the Site with the prior written approval of Google, Customer may use the WebSearch Services to allow any end user of the
Site (“End User”) to enter Internet search queries on the Site (collectively, “Queries”), which shall be sent to Google by Customer, Pursuant to the terms of the Agreement, for each Query received, Google shall
transmit to Customer for display up to ten (10) corresponding search results per Results Page (as defined below), as available (“Search Results Set”). Unless otherwise specified in the applicable Order Form, Customer shall implement
the WebSearch Services within thirty (30) days from the Order Form Effective Date. The WebSearch Services may also include features which are identified by Google as “Beta” or are otherwise unsupported under Google’s then
current technical documentation (“Beta Features”). Such Beta Features are provided “as is” and any use thereof shall be undertaken solely at Customer’s own risk. Google reserves the right. In its sole discretion, to
include or cease providing Beta Features as part of WebSearch Services at any time. 
  
 1.2 Google Sponsored Links Program. The terms of this Section 1.2 only apply if Customer elects to participate in the Google Sponsored Links Program pursuant to an Order Form executed by Customer and Google. If selected on an Order
Form, Google shall assist Customer with providing compensated linked advertisements through the Google Sponsored Links Program (“Sponsored Links”) as further described herein (“GSLP”), which shall be Implemented at
the Site. Pursuant to the terms of the Agreement, Customer shall request the minimum number of Sponsored Links per Results Page (as defined below) stated in the Order Form, and Google shall transmit to Customer at least such minimum number of
Sponsored Links, as available (“Advertising Results Set”). Customer shall display Advertising Results Sets in “Wide Format” and/or “Narrow Format”, as specified in the Order Form and in accordance with the
advertising guidelines located at http://www.google.com/wssynd/02brand.html or such other URL as Google may provide from time to time (“Guidelines”) *****. Customer agrees to work with Google in good faith to ***** in a timely manner,
provided however that Customer has *****. All Sponsored Links requests sent by Customer to Google as part of GSLP shall include End User IP address and user agent information to allow Google to better target advertisements and assist in preventing
spam, automated Queries and other fraud, in no event shall Sponsored Links requests sent by Customer to Google contain information that is personally identifiable. Unless otherwise specified in the applicable Order Form, Customer shall implement
GSLP on the Site 

  

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within 30 days from the Order from Effective Date. 
  

	1.3	Operation of Services. 

  
 1.3.1 Query Processing. For any and all Queries received by Customer from End Users, Customer shall (without editing, modifying or filtering such Queries
individually or in the aggregate) send such Queries to Google via the standard “Google Data Protocol”. Furthermore, each such Query sent to Google (i) must be from a list of approved internet protocol addresses provided by Customer
prior to implementation of any Services (“Valid IP Addresses”), and (ii) must contain a unique alphanumeric code provided by Google (“Client Name”). The list of valid IP Addresses may be modified by Customer upon
***** notice to Google via the online Google search Administration Console located at: http://console.google.com or such other URL as Google may provide from time to time. Upon Google’s receipt of a valid Query as described above. Google shall
process such Query using its proprietary technology and transmit to Customer a Search Results Set and/or Advertising Results Set, as applicable, via Google’s network interface using the Google Data protocol (or other means as Google may
implement from time to time). Customer shall then display, in each instance, the full text of the Search Results Set and/or Advertising Results Set that corresponds to a Query. If selected on an order Form for Websearch Services, Google will use its
proprietary technology to assist Customer in limiting Search Results Sets to those Web pages: (a) in the language(s) specified on such Order Form (“Language Restrict”); and/or (b) served from the country(ies) specified on such Order
Form (“Country Restrict”). Furthermore, it selected on an Order Form for WebSearch Services and/or GSLP, Google will use its proprietary safesearch technology, designated on the Order Form at either a “High” or
“Medium” level, to assist Customer in preventing English language-based sexually explicit search results and/or advertising from appearing in Search Results Sets and/or Advertising Results Sets, as applicable. Notwithstanding the
foregoing, Customer acknowledges and agrees that Google does not commit that all search results will be limited to the languages and/or countries specified or that all objectionable search results will be prevented. 
  
 Google will not be responsible for receiving any Queries directly from End Users or any other
third party, for transmission of data between Customer and Google’s network interface, or for displaying any Search Results Set or Advertising Results Set to End Users. 
  
 Customer agrees that, during any applicable Services Term, Customer shall not ***** provided on a ***** (such as *****) ***** that are *****
or any *****, or that *****. However, the foregoing does not limit results that Customer *****. 
  
 “Google Competitors” means the following companies: 
  
 ***** and successors and assigns of each such entity. 
  
 ***** and successors and assigns of each such entity. 
  
 The companies
defined as a Google Competitor ***** so long as (1) *****, and (2) if Customer has *****. 
  

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Commission.. 

 Google will provide the Services on a nonexclusive basis to Customer. 
  
 1.3.2 Site Layout and Attribution. 
  
 (a) Site Layout. Unless otherwise agreed to by the parties-in-writing, the layout and
format of any Site page containing a Search Results Set and/or Advertising Results Set (“Results Page”) shall conform to the Guidelines. Google may send uncompensated test queries to the Site at any time to very Customer’s
compliance with the requirements contained in the Agreement (*****). 
  
 (b)
Attribution. The following paragraph applies if Customer elects to procure WebSearch Services pursuant to an Order Form executed by Customer and Google. In connection with the WebSearch Services, Customer shall implement a search box or other
similar means used by End Users to enter Queries. Such search box or other similar means and each Site page containing a Search Results Set shall conspicuously display a graphic module in the form as provided by Google from time to time that
unambiguously indicates that the Search Results Sets are provided by Google (“Attribution Graphic”), and Customer agrees that it shall not place anything on the Site that in any way implies that information other than the Search
Results Sets are provided by Google. Unless otherwise agreed to by the parties in writing, such Attribution Graphic shall be, at minimum 75 x 32 pixels in size and located Above-the-fold on the Site. 
  
 Customer shall also unambiguously mark each cluster or grouping of Sponsored Links as
“Sponsored Links” or other equivalent designation indicating that the Sponsored Links are compensated linked advertisements, and distinct from search results. If Sponsored Links are presented individually, each such link shall be
conspicuously marked as a “Sponsored Link”. Customer shall not display any other ads within the cluster or grouping of Sponsored Links. 
  
 Customer shall not provide attribution *****. 
  
 (c) Adwords Program Link. Customer shall promote the Google “Adwords Program” (including any successor programs thereto) by placing in the page
describing merchant advertising opportunities on the Epinions.com Site a link to facilitate registration or End Users in the Adwords Program (“Adwords Link”), Customer shall provide to Google the URL for any Site page containing an
Adwords Link (“Adwords Link Page”). 
  
 1.3.3 Prohibited
Actions. Customer shall not, and shall not authorize any third party, including any Affiliate (unless otherwise expressly provided herein), to: (a) edit, modify, filter or change the order of the information contained in any Search Results Set
or Advertising Results Set without Google’s prior written consent, including but not limited to commingling Google Sponsored Links and/or Google search results with non-Google provided sponsored links, advertising or search results; (b) frame
any Web page accessed by an End user after clicking on any part of a Sponsored Link (“Advertiser Page”); (c) redirect an End User away from the Advertiser Page, provide a version of the Advertiser page different from the page an End
User would access by going directly to the Advertiser page or Intersperse any content between the sponsored Link and the Advertiser page; (d) display Search Results Sets and/or Advertising Results Sets for the benefit of any third party other than
End Users; (e) enter into any arrangement or agreement under which any third party pays Customer fees or shares in any revenue payments and/or royalties for Search Results; Sets or Advertising Results Sets displayed on the Site; (f) transfer, sell,
lease, lend or use for timesharing or service bureau purposes any Services or access to any Services; (g) display advertising units in any form (including but not limited to pop-up windows, expanding buttons and animation) that are intended or
designed to block or otherwise inhibit the full and complete display of any Search Results Sets or Advertising Results Sets to End Users: or (h) access and/or launch the Services through any software application or means other than the site.
Notwithstanding the foregoing, Customer’s *****. 
  
 1.3.4 Support. In
consideration of the fees paid by Customer for Web Search (if procured pursuant to an Order Form executed by Customer and Google) and/or revenue share 

  

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Listed on an applicable Order Form for GSLP, Google shall provide second level technical support services to Customer in accordance with Google’s then
current support guidelines in effect (“Support Guidelines”) located at the following URL: http://console.google.com. or such other URL as Google may provide from time to time (“Support Site”). Prior to making any support request,
Customer shall use reasonable efforts to fix any error, bug, malfunction or network connectivity defect on its own without escalation to Google. Thereafter, a single technical employee of customer designated on the Order Form (“Technical
Contact”) may submit a support request to Google in writing via email to websearch-support@google.com (for Websearch Services requests) or syndication-support@google.com (for GSLP requests), or such other email address or URL as provided by
Google in the support site from time-to-time. Customer shall provide customer support services, if any, to End Users at its own expenses. 
  
 2 Ownership: License Grants. 
  
 2.1 Google Rights. Google and/or its licensors own all right, title and Interest, Including without limitation all intellectual Property Rights (as defined below),
associated with the Services, including but not limited to Google’s technology, the Google Data Protocol, any Google Brand Features (as defined below), which include GOOGLE, the Google logo, other marks that incorporate the Word
“GOOGLE,” PAGERANK, ADRANK, ADWORDS, ADWORDS SELECT and such other Brand features as Google may secure from time to time, and to all software, materials, guidelines and documentation related to the Services. Customer shall not acquire any
right title, or interest therein, except for the limited use rights expressly set forth in the Agreement. Any rights not expressly granted herein are deemed withheld. Customer shall not and shall not authorize any third party to: (i) modify, adapt,
translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from Google’s technology, the Google Data Protocol, any Google Brand Features, or any Google software, materials, and
documentation; (ii) remove, obscure, or alter Google’s copyright notice, trademarks, or other proprietary rights notice affixed to or provided as a part of any Google Services, software, materials or documentation; or (iii) crawl, index or in
any non-transitory manner store or cache information obtained from the services. Further, in the event of unauthorized access to or use by Customer of any Services or other Google technology, any such usage shall be subject to Google’s terms
and conditions of use thereof and customer shall be liable for additional fees for such usage, which shall be determined solely at Google’s reasonable discretion. Any rights not expressly granted herein are deemed withheld. For the purposes of
the Agreement, “Intellectual Property Rights” means any and all rights existing from time to time under patent law, copyright law, semiconductor chip protection law, moral rights law, trade secret law, trademark law, unfair competition
law, public rights law, privacy rights law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. “Brand Features” means the
trade names, trademarks, service marks, logos, and other distinctive brand features of each party respectively. 
  
 2.2 Customer Rights. As between the parties, Customer and/or its licensors own all intellectual Property Rights in and to all editorial, text, graphic,
audiovisual, and other content that is served to End Users of the Site and that is not provided by Google (“Content”). *****. 
  
 2.3 License Grants; Brand Features. Google grants to Customer a nontransferable (except as otherwise expressly permitted hereunder), nonexclusive and
nonsublicensable license during any Services Term (as defined below) to: (a) use the Google Data Protocol solely for the purpose of communicating information between the Site and Google; and (b) display Google Brand Features for the sole purpose of
promoting or advertising Customer’s use of the Services and fulfilling its obligations under the Agreement. Customer grants to Google a nonexclusive and nonsublicensable license during any Services Term to include Customer’s name and logo
in presentations, marketing materials, customer lists, and Web site listings of customers. Each party will submit all materials of any kind containing the other party’s Brand Features (other than in customer lists) to the other party for
approval prior to release to the 

  

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public. Except as set forth in this Section, nothing in the Agreement shall be deemed to grant to one party any right, title or Interest in or to the other
party’s Brand Features. All use by Google of customer Brand Features (including any goodwill associated therewith) shall inure to the benefit of customer, and all use by Google Brand features (including any goodwill associated therewith) shall
inure to the benefit of Google. At no time shall one party challenge or assist others to challenge the Brand Features of the other party (except to the extent this restriction is prohibited by applicable law) or the registration thereof by the other
party, nor shall either party attempt to register any Brand Features or domain names that are confusingly similar to those of the other party. A licensor may terminate the licensee’s use of the Brand Features violates the reasonable quality
control standards of licensor. 
  
 2.4 Data. As between the parties, Google
owns all right, title, and interest in and to all information and data it collects and receives, including but not limited to all data collected in connection with the AdWords Program. As between the parties, Customer owns all right, title and
interest in and to all information and data collected by Customer on the Site. To the extent that both Google and Customer independently collect identical items of data pursuant to the forgoing 2 sentences, then neither party shall be restricted in
any manner in how they use or disclose such items of data. For avoidance of doubt, the Sponsored Links will not be considered data, and use thereof by Customer will be governed by this Agreement. 
  
 3. Payment. 
  
 3.1 Fees. The fees and payment terms for the Services shall be set forth in the applicable Order Form. 
  
 3.2 Taxes and Other charges. All transactions under this GSA are exclusive of taxes
imposed by any governmental entity. Taxes shall be addressed in any fully executed Order form for services hereto). The following two sentences shall apply only with respect to non-GSLP Order Forms (e.g. Web Search Services), under this GSA. When
one party has the legal obligation to collect such taxes, the appropriate amount shall be involved to and paid by the other party, unless that party provides to the invoicing party a valid tax exemption certificate authorized by the appropriate
taxing authority. 
  
 Upon a party’s request, the other party
shall provide to the requesting party original or certified copies of all tax payments or other evidence of payment of taxes with respect to transactions or payments under this Agreement. 
  
 3.3 Reports. Within thirty (30) days of the end of each month during the applicable Services Term, Google shall provide Customer with
standard WebSearch Services usage and/or GSLP revenue reports, as applicable, in the form generally made available by Google at that time, in addition to any other reports specified in an Order Form. 
  
 3.4 Credit approvals. Customer shall submit a completed Google credit application on
or before the GSA Effective Date. 
  
 4. Warranties and Disclaimer. Each
party represents and warrants that it has full power and authority to enter into the Agreement. Google does not warrant that the Services will meet all of Customers requirements. Neither party warrants that performance of the Services or site will
be uninterrupted, virus-free, secure or error-free. NEITHER PARTY MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE AND
NONINFRINGEMENT. 
  
 5. Indemnification. Google will defend, or at its
option settle, any third party lawsuit or proceeding brought against Customer based upon a claim that *****. Notwithstanding the foregoing, in no event shall Google *****: (i) use of *****, (ii) use of the *****, (iii) ***** provided to *****, and
(iv) any *****. Customer will defend, or at its 

  

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option settle, any third party lawsuit or proceeding brought against Google based upon: (a) ***** and/or *****; and (b) Customer use of the ***** of the
Agreement, or any portion thereof. Indemnification under this Section will include (i) payment of all damages and costs finally awarded for a claim covered under this Section, or (ii) settlement costs approved in writing by the indemnifying party
(“Indemnitor”). The foregoing obligations shall exist only if the party seeking indemnification (“Indemnitee”): (i) promptly notifies the Indemnitor of such claim, (ii) provides the Indemnitor with reasonable information
assistance and cooperation in defending the lawsuit or proceeding, and (iii) gives the Indemnitor full control and sole authority over the defense and settlement of such claim. The Indemnitee may join in defense with counsel of its choice at its own
expense. The indemnitor shall only reimburse the Indemnitee for defense expenses incurred by the Indemnitee with the Indemnitor’s prior written approval. 
  

6. Limitation of Liability. EXCEPT FOR THE INDEMNIFICATION OBLIGATIONS UNDER SECTION 5, BREACHES OF INTELLECTUAL PROPERTY AND/OR PROPRIETARY RIGHTS GRANTED
UNDER THE AGREEMENT AND BREACHES OF CONFIDENTIALITY UNDER SECTION 7; (I) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST DATA, LOST
PROFITS, LOST REVENUE OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO CONTRACT OR TORT (INCLUDING PRODUCTS LIABILITY, STRICT LIABILITY AND NEGLIGENCE), AND
WHETHER OR NOT SUCH PARTY WAS OR SHOULD HAVE BEEN AWARE OR ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY STATED HEREIN; AND (II) IN NO EVENT SHALL A PARTY’S AGGREGATE
LIABILITY FOR ALL CLAIMS (NOT INCLUDING A PARTY’S PAYMENT OBLIGATIONS UNDER ANY ORDER FORM) ARISING OUT OF THE AGREEMENT *****. The parties agree that (i) the mutual agreements made in this Section reflect a reasonable allocation or risk, and
(ii) that each party would not enter into the Agreement without these limitations on liability. 
  
 7. Confidentiality. Use and disclosure of confidential and/or proprietary information disclosed under the Agreement, including the existence and content of the Agreement and any reports provided hereunder,
shall be governed by the terms of the Google Standard Mutual Non-Disclosure Agreement, which has been executed by the parties prior to or concurrently with this GSA, as of the data provided in the Order Form (the “NDA”). 
  
 8. Term and Termination. 
  
 8.1 The term of an Order Form under which Services may be used by Customer shall commence on
the applicable Order Form Effective Date (unless otherwise specified in such Order Form) and shall continue for the period of time as set forth on such Order Form (“Services Term”), unless earlier terminated as provided herein. 

 
 8.2 Either party may terminate the Agreement and/or any Order Form; (a) If the other party
materially breaches any material term or condition of the Agreement and fails to cure such breach within thirty (30) days after receiving written notice thereof; or (b) If the other party becomes insolvent or makes any assignment for the benefit of
creditors or similar transfer evidencing insolvency, or suffers or permits the commencement of any form of insolvency or receivership proceeding, or has any petition under bankruptcy law filed against it, which petition is not dismissed within sixty
(60) days of such filing, or has a trustee, administrator or receiver appointed for its business or assets or any part thereof, Notwithstanding the foregoing, Google may terminate the Agreement if Customer breaches Section 1.3.3 (Prohibited
Actions), Section 2.1 (Google Rights). Section 2.3 (License Grants; Brand Features) or Section 7 (Confidentiality) and falls to cure such breach within seven (7) days after receiving written notice thereof (or upon an earlier date, If Google has a
good faith belief that such a breach will cause Google to suffer immediate and 

  

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irreparable harm, and on that basis initiates a proceeding to obtain injunctive or other equitable relief to prevent such immediate and irreparable harm,
provided that Google has previously notified Customer of the breach and the harm to be avoided, in which case the date that Google files such request for relief shall be the effective date of such termination). 
  
 In addition, upon five day written notice (or such shorter period as required to avoid any
violation of applicable law, judicial or administrative order or regulation), either party may terminate this Agreement if either party reasonably determines that applicable laws make it impossible to continue performing under an Order Form
(provided that, in such event, if a party could legally continue to perform under other Order Forms, at the other party’s option, those Order Forms shall remain in force). 
  
 8.3 Upon the expiration or termination of the Agreement for any reason: (i) all license rights granted herein shall terminate; (ii) each
party shall within thirty (30) business days pay to the other all amounts due or that have otherwise accrued as of the date of such expiration or termination; (iii) each party shall return to the other party, or destroy and certify the destruction
of, all Confidential Information of the other party; and (iv) each party will promptly stop using the other party’s Brand Features, including the Adwords Program Link and the Attribution Graphic, in each case as applicable. 
  
 8.4 The termination or expiration of an individual Order Form shall not have the effect of
terminating any other individual Order Form or this GSA unless expressly agreed to by the parties in writing. If an Order Form (but not this GSA) terminates or if the Services Term set forth in an Order Form expires, all of Customer’s rights to
use the applicable Services, and all other rights and licenses granted by Google to Customer as set forth in such Order Form, if any, shall cease immediately. Termination of all Order Forms hereunder shall result in the termination of this GSA.

  
 9 Miscellaneous. Each party shall comply with all applicable laws,
rules and regulations, if any, required in performing its obligations under the Agreement. All notices shall be in English and in writing and (a) If sent to Customer to the address identified on the Order Form and (b) If sent to Google to such
address as provided at www.google.com/corporate/address.html or as otherwise provided in writing for such notice purposes; provided, however, that all invoices and payments shall be sent to the attention of Google Finance, all legal notices shall be
sent to the attention of the Google Legal Department, and all other correspondence shall be sent to the attention of the account manager specified by Google, Notice shall be deemed given (i) upon receipt when delivered personally, (ii) upon written
verification of receipt from overnight courier, (iii) upon verification of receipt of registered or certified mail or (iv) upon verification of receipt via facsimile, provided that such notice is also sent simultaneously via first class mail.
Customer shall not assign or otherwise transfer its rights or delegate its obligations under the Agreement. In whole or in part, without the prior written consent of Google, except that Customer may assign this Agreement in connection with a change
of control of Customer, *****. For purposes of this provision, a “Change of Control” means the direct or indirect acquisition, whether in one or a series of transactions by any person (as such term is used in Section 13(d) and Section
14(d)(2) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)), or related persons (such person or persons, an “Acquirer”) constituting a group (as such term is used in Rule 13d-5 under the Exchange Act), other
than in all cases Google and/or controlled affiliates of, or an entity that controls 50% or more of, Google, of (i) beneficial ownership (as defined in the Exchange Act) of issued and outstanding shares of stock of Customer, the result of which
acquisition is that such person or such group possesses in excess of 50% of the combined voting power of all then issued and outstanding stock of Customer, or (ii) the power to elect, appoint, or cause the election or appointment of atleast a
majority of the members of the board of directors of Customer (or such other governing body in the event Customer or any successor entity is not a corporation), Alternatively, by providing *****, Customer at its ***** shall be effective *****
following Customer’s *****: 
  
 1) Customer and ***** 

  

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*****; and/or 
  
 2) Customer and *****; and/or 
  
 3) Customer and
*****. The Agreement is not intended to benefit, nor shall be deemed to give rise to, any rights in any third party. Either party may seek equitable relief, including temporary restraining order(s) or injunction, in addition to all other remedies,
for breach or threatened breach of Section 2 (Ownership; License Grant) or Section 7 (Confidentiality). Before either party initiates legal action against the other arising from the Agreement (other than to seek injunctive or other equitable
relief), the matter in controversy will first be referred to an officer of each party, who shall make reasonable efforts to resolve the matter within 2 weeks of the date of referral. The laws of California, excluding California’s choice of law
rules, and applicable federal U.S. laws shall govern the Agreement. Each party agrees to submit to the personal and exclusive jurisdiction of the courts located in Santa Clara County, California. The parties specifically exclude from application to
the Agreement the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act. The parties hereto are and shall remain independent contractors and nothing herein shall be deemed to
create any agency, partnership, or joint venture relationship between the parties. Neither party shall be deemed to be an employee, agent, partner or legal representative of the other nor shall either party have any right or authority to create any
obligation on behalf of the other party. Neither party shall be liable for failing or delaying performance of its obligations (except for the payment of money) resulting from any condition beyond its reasonable control, including but not limited to
governmental action, acts of terrorism, earthquake, file, flood, or other acts of God, labor conditions, power failures, and internet disturbances. The failure to require performance of any provision shall not affect a party’s right to require
performance at any time thereafter, nor shall waiver of a breach of any provision constitute a waiver of the provision itself. If any provision is adjudged by a court of competent jurisdiction to be unenforceable, invalid or otherwise contrary to
law, such provision shall be interpreted so as to best accomplish its objectives and the remaining provisions shall remain in full force and effect. In the event of any termination or expiration of the Agreement, Sections 2.1, 2.2, 2.4, 5, 6, 7
(including the NDA), 8.3, and 9 shall survive termination. Neither party shall be liable to the other for damages resulting solely from terminating the Agreement as provided herein. This GSA and related Order Form(s) (including any exhibits hereto
or thereto) constitute the entire agreement with respect to the subject matter hereof, and any terms contained in any related purchase order(s) or other documents pertaining to the subject matter of the Agreement shall be null and void. The
Agreement supersedes any other prior or collateral agreements with respect to the subject matter hereof. Any amendments or addenda to the Agreement must (i) be in writing; (ii) refer to the Agreement; and (iii) be executed by an authorized
representative of each party. The Agreement shall be construed as if both parties jointly wrote and prepared it. The Agreement may be executed in counterparts, including facsimile counterparts. In the event of conflict between the terms and
conditions of this GSA and any Order Form, the Order Form shall govern. In the event of conflicting Order Forms, any subsequent Order Form shall take precedence over any preceding conflicting Order Form. 
  

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 IN WITNESS WHEREOF, the parties have executed this GSA by persons duly authorized as of the “GSA Effective
Date”, which shall be February 22, 2003. 
  

									
	Google:	 	 	 	Customer: Epinions, Inc.
					
	 By:
	 	 /s/ Joan Braddi
	 	 	 	 By:
	 	 /s/ Nirav Tolia

	 	 	
	 	 	 	 	 	

	 Print Name:
	 	 Joan Braddi
	 	 	 	 Print Name:
	 	 NIRAV TOLIA

	 Title:
	 	 VP Search Services
	 	 	 	 Title:
	 	 CEO

  

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	  	 Google Technology Inc.
 2400 Bayshore
ParkWay
 Mountain View, CA 94043
 Tel: (650)
625–4000
 Fax: (650) 616-2678
	  	 Google Service Agreement
 ORDER FORM
	  	 NDA Effective Date: December 24, 2002
 Google SPD Rep: Mike Horman
 Google Account Mgr: Natala Mendoza
 Google Sales Dir.: Jeff Shandell
 Google Legal Contact: Miriam Rivers

							
		
	 Customer (Full Corporate Name) : Epinions, Inc.
	 	Order Form #1
				
	 	 	Corporate Contact Information:	 	Billing Contact Information:	 	Legal notice to:
				
	 Attention:
	 	Deana Bergquist	 	Wilson Chan	 	General Counsel
				
	 Title:
	 	 	 	Controller	 	 
				
	 Primary Address:
	 	8000 Marina Blvd., 5th Fl.	 	same	 	same
				
	 City, State, Postal Code,
 Country:
	 	Brisbane, CA 94005	 	 	 	 
				
	 Phone:
	 	650-616-6511	 	650-616-6598	 	650-616-6536
				
	 Fax:
	 	650-616-6510	 	same	 	same
				
	 Email:
	 	deana@epinions.com	 	billing@epinions.com	 	legal@epinions.com
				
	 Technical Contact:
	 	Name: Bill Hudak	 	Email: bhudak@epinions.com	 	Tel: 650-616-6532
			
	 Wire Transfer To (if applicable):
 Account Name:         Epinions, Inc.
 Bank Name:                Silicon Valley
Bank
 Bank Address:           3003 Tasman Drive,
Santa Clara, CA 95054
 Account Number:     *****
 ABA Number:           *****
	 	[Illegible] Number:	 	VAT/Tax Number:

  
 * Original copies and any notices
sent pursuant to the Google Services Agreement Section 9 shall be sent to the following Customer control reference identified above (check one): Corporate x Billing  ̈ Legal 
  

			
	To Be Finalized By Google Legal Prior To Sending To Customer for Execution
		
	 Order Form Effective Date: February 22, 2003
	  	GSA Effective Date: February 22, 2003
		
	 Initial Services Term from Launch Date: 2 years
	  	Site: epinions.com, pricetool.com, amex.epinions.com compare.epinions.com, and at Customer’s option, any other sites owned and operated by Customer, and (subject to the terms herein) any
[Illegible] Customer [Illegible] on behalf of Affiliates.

  

							
				
	 SEARCH SERVICE
 ORDERED
	  	 Non-Refundable Annual
 Service and Support Fee
	  	 Monthly Search Fee
 Minimum Payment
	  	 Search Fees
 (for all Search Result Sets)

				
	  ̈
Web Search Services
  ̈ Est. QueryVol./Day
	  	$ N/A	  	$ N/A	  	***** Search Result Sets

  

							
	 Optional Search Features:
 (check the applicable boxes)
	 	  ̈ Safe Search
      Level:  ̈ High  ̈ Medium
	 	  ̈ Language Restrict
      Language(s): N/A
	  	 ̈ Country Restrict
     Country(ies): N/A

  

			
	 GSLP SERVICES OFFERED
	  	Net Ad Revenue Share Percentage (%) to Customer
		
	 x Google Sponsored Links Program (GSLP)
3 Min. # of Sponsored Links/Results Page
3 # Wide Format 0 #
Narrow Format
	  	Per Order Form Terms and Conditions %

  

			
	 Optional GSLP Features:
 (check the applicable boxes)
	  	  ̈ Safe
Search
 Level:  ̈ High x Medium

  

					
	To Be Completed By Google Finance	  	Google Approval
			
	 Customer PO#
  
  ̈ Credit Check
Complete
	  	 Currency:
  ̈ US Dollar
  ̈ Japanese Yen
  ̈
Other:
	  	  ̈ Finance
 Initials: ______________
  ̈ Legal
 (Required if non-standard)
 Initials: _____________

  

 10 
  

	*****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 

 
  
 GSA Order Form
Terms and Conditions 
  

	1.	Incorporation of Google Services Agreement. This Order Form, including the terms and conditions hereunder, shall be governed by and incorporated by reference the Google
Services Agreement between Google and Customer with the GSA Effective Date set forth above (“GSA”). All capitalized terms used herein have the meanings stated in the GSA, unless defined in this Order Form, in which case the definition in
this Order Form shall control. Each party’s signatory to this Order Form represents and warrants (i) that he or she has the power and authority to accept and to bind its company to the terms of this Order Form, (ii) that he or she has read and
understands this Order Form, and (iii) that his or her employer hereby agrees to this Order Form. 

  

	2.	Services Term. The term of this Order Form shall commence on the Launch Date and shall continue through the later of the Initial Services Term from Launch Date stated above
or Customer’s delivery of ***** Click-Throughs, unless earlier terminated as provided in the GSA. This Order Form shall automatically renew, subject to mutual agreement regarding applicable fees and/or revenue share, for additional twelve (12)
month periods, unless one party notifies the other of its intent to terminate no less than 30 days prior to the end of the Initial Services Term or any renewal term thereto. The Initial Services Term and any renewal term shall be known collectively
as the “Services Term.” 

  

	3.	Fees and Payment Terms. 

  
 Google Sponsored Links Program. Following the Launch Date as specified in Section 8, Customer shall receive the percentage of Net Ad Revenues for
Sponsored Links displayed on Results Pages specified on this Order Form or such other payment as may be due pursuant to Section 3.1, which Google shall pay in accordance with the terms in section 3.1.1 below. “Net Ad Revenues” means gross
billed and revenues from the Google Sponsored Links Program minus (I) ***** of gross billed as revenues from the Google Sponsored Links Program for Deductions (as defined below) and (ii) applicable sales, use or other taxes, if any, (except for
taxes on either party’s net income) (“Taxes”) imposed upon the transactions contemplated in this Agreement after the Order Form Effective Date. “Deductions” includes item such as *****, any such items (excluding Taxes) shall
be treated as part of the ***** exclusion and not otherwise deducted from the computation of Net Ad Revenues. Google shall provide Customer with access to online reports that are made generally available by Googles, which include *****
“Click-Through Rate” is defined as the average number of Click-Throughs per hundred Queries transmitted by Customer to Google and received by Google, expressed as a percentage. If Customer transmits to Google Browse Queries and Search
Queries under separate client identifiers (as specified by Google), than Google shall provide Customer with online reports with separate performance metrics for Browse Queries and Search Queries. 
  
 3.1 Click-Throughs; GSLP Payment. Customer guarantees that it will
deliver a total of ***** Click-Throughs during the Initial Services Term, with the goal that the monthly Click-Through (as defined below) volume for the site (including any successor site(s)) during the Initial Services Term will be equal to at
least ***** Click-Throughs (“Click-Through Commitment”). If, at the end of any given month, Customer fails to deliver at least ***** of the cumulative Click-Through Commitment through such date, Customer shall discuss and implement with
Google commercially reasonable steps to correct such underdelivery, e.g. user interface improvements or the provision of additional links. In the event the Service is inoperative for *****, Customer’s Click-Through Commitment will be reduced by
a prorated number of Click-Throughs calculated by multiplying the actual number of hours downtime by an average hourly click-through rate of ***** (a “Click-Through 

  

 11 

  

 
Reduction”). In the event that Customer has not delivered at least ***** Click-Throughs (less any Click-Throughs Reductions) on or before the end
of the Initial Services Term, then Customer shall continue delivering Click-Throughs per the terms of this Agreement, until Customer has delivered a total of ***** Click-Throughs (less any Click-Through Reductions), for up to ***** from the end of
the Initial Services Term (the “Make-good Period”). During the Make-good Period, Google’s obligations to make payments pursuant to this Section 3.1, and Customer’s obligation not to display Paid Listings of Google
Competitions pursuant to Section 1.3.1 of the GSA, shall cease. In the event that Customer still has not delivered ***** Click-Throughs (less any Click-Through Reductions) at the end of the Make-good Period, then Customer shall pay a pro rata refund
to Google (“Refund”) within ***** of the end such Make-good period. The Refund amount shall be calculated by subtracting the Click-Throughs delivered by Customer during the term of the Agreement (including the Make-good Period) from the
Click-Through Commitment less any Click-Through Reductions (the “Click-Through Shortfall”) and multiplying the Click-Through Shortfall by *****. Further, upon any early termination of this Order Form other than for Google’s
material breach, if Customer has not delivered Click-Throughs exceeding the product of the number of months Google has made the Minimum Payment multiplied by ***** per month, then Customer shall within ***** of such termination date make a refund to
Google in the amount of the number of Click-Throughs paid for but not delivered multiplied by ***** per undelivered Click-Through. 
  
 3.1.1 Google shall pay to Customer a *****. *****, Google shall ***** pay to Customer ***** from the Minimum Payment Due Date the higher of the
following (if greater than zero): 
  

	 	(1)	***** of Net Ad Revenues generated from Google Sponsored Links displayed on the Site during such calendar month less the associated Minimum Payment (the “Revenues Share
Payment”), or 

  

	 	(2)	***** provided that if Google is ***** the exceeds *****, then Google shall *****. 

  
 All payments specified are due and shall be made on the date specified, and any overdue payments shall accrue interest,
***** *****, and Google shall pay Customer’s *****. 
  
 3.2 Definition. “Click-Through” means the process of an end user clicking on a Google Sponsored Link to link to the Web site included in the advertisement; provided, however, that Click-Through shall not include any
click-throughs a directly resulting from fraud, testing by Customer, “bots,” or automated programs for which Google does not receive any compensation. 
  
 3.2.1 Click-Through Discrepancies. Google acknowledges that Customer will concurrently track and maintain
statistics regarding Click-Throughs based on its good-faith records (“Customer Click-Through Report”) and that, at Customer’s request, Google and Customer will meet in person or by telephone (or other mutually acceptable
method) within ***** of the Launch Date (and by mutual agreement thereafter) to review any discrepancies between the Google Report(s) and the Customer Click-Through Report(s) and to negotiate in the good faith an aquitable resolution if such
discrepancy exceeds *****. If the parties cannot resolve the discrepancy within *****, the discrepancy will be 

  

 12 
  

	*****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

  

 
submitted to the Management Committee (defined below) for resolution. For ***** following submission of the Dispute to the Management Committee, the
Management Committee will have the exclusive right to resolve such discrepancy. If the Management Committee is unable to amicably resolve the discrepancy during the ***** period, then the Management Committee will consider in good faith the
possibility of retaining a third party mediator to facilitate resolution of the discrepancy. In the event the Management Committee elects not to retain a mediator, then either party shall be free to pursue other courses of action as it deems
necessary. “Management Committee” will mean a committee made up of a senior executive from each of the parties for the purpose of resolving discrepancies under this section 3.2.1 and generally overseeing the relationship between the
parties contemplated by this Agreement. 
  

	3.3	Audit Rights. Customer may retain a mutually acceptable nationally recognized independent auditor to review and audit Google’s relevant records to confirm the fees due to
Customer under this Agreement upon ***** prior written notice. Google agrees to maintain such relevant records until ***** following the termination of this Agreement. Should Customer provide Google with written notice of such audit during that
***** period, Google agrees to maintain such records for ***** following the date of termination, provided however that such audit takes place during this *****. Such audit under this Section shall: (a) be subject to Google’s reasonable
security and confidentiality requirements, (b) occur no more than once per year and not during the last three (3) weeks of a calendar quarter, (c) cover only previously unaudited periods, and (d) transpire during Google’s normal business hours.
If the audit shows an underpayment to Customer, then Google shall, within ***** after completion of such audit, pay such underpaid amounts to Customer. Such audit shall be at Customer’s expense; provided, however, that if such inspection
reveals an underpayment for any audited period of more than *****, Google shall promptly reimburse Customer for the reasonable fees charged by the auditor and shall promptly correct any such non-compliance disclosed by such inspection.

  

	4.	Methods of Payment. 

  
 Payments to Customer (if by wire transfer) shall be made pursuant to the wire transfer instructions specified on this Order Form. 
  

	5.	Blooking or Competitor Ads. Customer may request that Google block Google house ads, competitive advertisements and any Customer-purchased Adwords advertisements from Advertising
Result Sets by submitting a text file or relevant domain names (one domain name per text line) to the electronic mail Support address provided by Google to Customer par the GSA. Notwithstanding the foregoing, Google does not guarantee that all
competitive advertisements will be effectively blocked and some competitive advertisements may continue to be displayed on the same Web pages as those of Customer. 

  

	6.	Launch Date. The “Launch Date” is the date on which Customer delivers its first Click-Through Customer agrees to launch the GSLP no later than March 1, 2003. The Services
Term and Google’s payment obligation shall commence upon the actual Launch Date. Customer must provide written notice (as provided in the GSA) to Google of the actual Launch Date no later than ***** from such date. Such written notice shall
reference the GSA and this Order Form. 

  

	7.	Affiliates. Customer may use the Services for the benefit of Affiliates under this Order Form provided that: (a) such Affiliate agrees in writing to be bound by and accepts all of
the applicable obligations imposed upon Customer under this Agreement and such Order Form, (b) such Affiliate uses the Services provided under such Order Form strictly in accordance with the rights granted to Customer, (c) all of Customer’s
obligations under the Agreement and such Order Form shall survive, (d) Customer shall ensure such Affiliate’s performance under such Order Form, and shall be responsible for the acts and omissions of such Affiliate in relation to this Agreement
and the use of the Services under any applicable Order Form; and (e) Customer has all support obligations for each such Affiliate and Affiliate use shall not materially increase Google’s provision of Technical Support Services.
“Affiliate” shall mean any entity included in the Site per the Order Form, any *****, any wholly owned subsidiary of Customer, and any other entity that is approved in advance by Google to display Sponsored Links on a website owned and
operated by such entity. Affiliates shall not include any ***** Google Competitors as defined in Section 1.3.1 of the GSA nor America Online, Inc. Notwithstanding anything to the contrary herein, the ***** (for purposes of the compare.epinions.com
web site only) are expressly permitted to be Affiliates of Customer. 

  

 13 
  

	*****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 This Order Form may be executed in counterparts, including facsimile counterparts. 
  

									
	Google:	 	 	 	 Customer: Epinions, Inc.

					
	 By:
	 	Joan Braddi	 	 	 	 By:
	 	Nirav Tolia
	 	 	
	 	 	 	 	 	

	Print Name:	 	Joan Braddi	 	 	 	Print Name:	 	NIRAV TOLIA
	 Title:
	 	VP Search Services	 	 	 	 Title:
	 	CEO

  

	*****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

  
 14 

 January 21, 2003 
  
 Google, Inc. 
 2400 Bayshore Parkway 
 Mountain View California, 94043 
 Attention: Dr. Eric Schmidt 
  
 Ladies and Gentlemen: 
  
 Epinions, Inc. (“Epinions”) and Google Technology, Inc. (“Google”), collectively the parties, agree as follows:

  
 1. From January 21, 2003 until February 22, 2003, Epinions agrees that
Epinions shall not enter into any new agreement, or amend or extend any existing agreement, with any ***** provided on ***** that are described or styled as ***** or any other similar or analogous terms, ***** Epinions.com as of *****. However, the
foregoing does not *****. 
  
 “Google Competitors” means the following
companies: 
  
 *****, and successors and assigns of each such entity. 

 
 2 Governing Law. This letter shall be governed by the laws of the State of
California, without regard to principles of conflicts of law. 
  

  

	*****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 If you agree with the terms set forth above, please execute a counterpart of this Agreement in the space provided below.

  

			
	 Very truly yours,

	
	 Epinions, Inc.

		
	By:	 	/s/ NIRAV TOLIA
	 	 	

	 Name:
	 	NIRAV TOLIA
	 Title:
	 	CEO

  
 Accepted and Agreed to this

 21st day of January, 2003 
  
 Google Technology, Inc. 
  

			
		
	By:	 	/s/ Joan Braddi
	 	 	

	 Name:
	 	Joan Braddi
	 Title:
	 	VP Search Services

  

  

	*****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.Advertising Services Agreement dated 04/14/03

  
 Exhibit 10.08

 CONFIDENTIAL TREATMENT REQUESTED 
  
 ADVERTISING SERVICES AGREEMENT 
  
 This Advertising Services Agreement (the “Agreement”) is entered into by and between DealTime UK Limited (“Customer”), and Google
Technology Inc., with its principal place of business at 2400 Bayshore Parkway, Mountain View, California 94043, and its affiliates (“Google”) regarding Customer’s use of the Services (defined below). This Agreement, dated April 14,
2003 (the “Effective Date”), sets forth the terms and conditions under which Google makes the Services available to Customer. 
  
 1. Definitions. For purposes of this Agreement, the following terms will have the indicated meanings: 
  
 1.1 “Brand Features” means the trade names, trademarks, service marks, logos, and other distinctive brand features of each
party respectively as listed in Schedule E. 
  
 1.2 “Client
Name” means an alphanumeric code assigned to Customer by Google that identifies the Customer. 
  
 1.3 “Content” means all editorial, text, graphic, audiovisual, and other content that is served to End Users of the Site and that is not provided by Google, including without limitation a search box,
instruction pages, frequently asked questions pages, search results, and any Site End User terms and guidelines. 
  
 1.4 “Deductions” shall mean the aggregate amount of ***** with respect to the Services provided to Customer herein. 
  
 1.5 “End User” means a user of the Site. 
  
 1.6 “Google Data Protocol” means the written specification on how the
Customer’s Site communicates and interacts with the Services. 
  
 1.7
“Intellectual Property Rights” means any and all rights existing from time to time under patent law, copyright law, semiconductor chip protection law, moral rights law, trade secret law, trademark law, unfair competition law,
publicity rights law, privacy rights law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. 
  
 1.8 “Google Sponsored Links Program” or “GSLP” or
“Services” means the program under which advertisements are provided to Customer and its End-Users by Google, and displayed by Customer on its Site according to the terms of this Agreement. 
  
 1.9 “Net Ad Revenue” means the gross revenue generated by the Sponsored
links which appear on the applicable Results Pages (e.g. revenue for Guaranteed Pages and revenue for Non-Guaranteed Pages) during a calendar month minus the total amount of Deductions for the applicable Results Pages for such month; provided
that the total amount of Deductions shall be ***** of the total gross revenue generated during such month for such Results Pages. 
  
 1.10 “Query” means a search query. 
  
 1.11 “Results Pages” means any Web pages displayed by or on behalf of the Customer that contain information from a Results Set. 
  
 1.12 “Result Set” means the data set provided to Customer by Google in
response to a Query submitted to the Google network interface, consisting of Sponsored Links, and which shall be displayed by Customer on the Site as set forth in this Agreement. A Results Set shall include: (a) the Sponsored Links in Google’s
Sponsored Links Program (to the extent not blocked by Customer, and where the ***** Cost Per Click Average shall not be a factor in determining which Sponsored Links are provided to Customer) associated with the Search Phrase contained in such Query
with ***** Sponsored Links requested by Customer and delivered by Google, if available, or as otherwise mutually agreed to by the parties in writing; and (b) *****. 
  

  

	****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 1.13 “Search Phrase” means the textual keyword or phrase contained in a Query submitted to the Customer
search engine and passed to Google in a Query submitted to the Google network interface. 
  
 1.14 “Site” means the Customer domains as listed in Schedule A attached hereto through which End Users may view Results Pages, including co-branded versions thereof located at sub domains of
Customer’s “www.dealtime.co.uk” main site (e.g. www.            .dealtime.co.uk) Such domains shall be considered part of the Site for as long as Customer own or
controls greater than a 50% interest in such Sites. All queries sent from the Site to Google shall use the same Client Name, and one of the Valid IP Addresses provided by Customer to Google. 
  
 1.15 “Sponsored Link” means a compensated advertising listing that is
generated in response to a Search Phrase and that typically: (a) is text based; (b) includes title, description, advertiser URL and linking mechanism; and (c) *****. For the avoidance of doubt, Customer shall have the right to display banner or
tower/skyscraper ads, and specifically the advertisements for “Opodo”, “Moneysupermarket” and “unravelit”, in the form currently appearing in the “www.dealtime.co.uk” site (as shown in Schedule I to
this Agreement), and other ads of a substantially similar nature, provided by a third party. 
  
 1.16 “Term” shall have the meaning indicated in Section 9. 
  
 1.17 “URL” means a uniform resource locator for documents or other resources on the Web. 
  
 1.18 “Valid IP Addresses” means any and all valid Internet protocol addresses that will be used by or on behalf of Customer to access the Services.

  
 1.19 “Web” means the World Wide Web, containing among other
things pages written in the hypertext markup language and/or any similar successor technology. 
  
 2. Provision of Services. 
  
 2.1
General/Implementation. Google will assist Customer in providing the Google Sponsored Links Program, whereby Google shall provide Sponsored Links to Customer and its End Users according to the terms of this Agreement and no later than the
delivery date (“Test Date”) indicated on the table below. Customer agrees that it shall implement the Google Sponsored Links Program by displaying such Sponsored Links on the Site according to the terms of this Agreement on a date (the
“Launch Date”) occurring no later than the implementation date indicated on the table below: 
  

					
	Domains included in the Site:	 	Test Date	 	Respective Launch Date:
			
	www.dealtime.co.uk	 	April _____, 2003	 	No later than 10 days after Test Date

  
 Customer’s
failure to timely implement the Google Sponsored Links Program per the preceding sentence shall be, after a period of ten (10) days after a written notice to be sent by Google after the expiration of the above mentioned Launch Dates, a material
breach of the Agreement and Google shall be entitled to terminate the Agreement pursuant to Section 9.2. In addition, Google’s obligation to pay shall not commence until the parties have mutually agreed in writing with respect to the technical
implementation of the Google Sponsored Links Program for Customer. 
  
 For each Query received by Google from Customer, Google shall provide a Result Set. Upon receiving a Result Set in response to a Query provided in accordance with the Service Level Agreement attached hereto as Schedule H (the
“SLA”) and including Sponsored Links and *****, Customer shall display all Sponsored Links included in the Result Set without any Google brand attribution, and provided further that in the event third-party connectivity issues, for which
Google shall not have any responsibility or liability, prevents Customer from receiving a Results Set within one and one-half (1.5) seconds after Google’s processing of a valid Query and transmission of a Results Set, then Customer shall not be
obligated to display the corresponding Google Sponsored Links of such Results Set. 
  
 ***** shall only be used by Customer ***** shall be Google’s ***** and shall be kept confidential in accordance with Section 4. *****. Under no circumstances ***** 

  

 2 
  

	*****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 
*****. Customer may retain ***** during *****. Customer shall not and shall not allow any third party to: a) commingle Google Sponsored Links with non-Google
Sponsored Links or other advertising, b) reorder or alter in any way the Sponsored Links (except Customer may redirect End User clicks on the Sponsored Links to internal Customer servers only for the purpose of Analysis provided such redirects are
tested prior to implementation in conjunction with Google and do not materially effect the Service), without Google’s prior written consent, c) frame any Results Page or any Web page accessed by an End User after clicking on any part of a
Sponsored Link (“Advertiser Page”), d) redirect an End User away from the Advertiser Page, provide a version of the Advertiser Page different from the page an End User would access by going directly to the Advertiser Page or intersperse
any content between the Sponsored Link and the Advertiser Page, e) display any Results Set for the benefit of any third party except as permitted under this Agreement, f) display anything on the Site (including but not limited to pop-up or pop-under
windows, expanding buttons and animation) that blocks or otherwise inhibits the full and complete display of any Results Set to End Users. Further, the Site shall not contain any pornographic, hate-related or violent content or contain any other
material, products or services that (i) violate or encourage conduct that would violate any criminal laws, any other applicable laws, or any third party rights; or (ii) would otherwise give rise to civil liability. The layout and formatting for the
Sponsored Links shall be substantially consistent with that set forth in Schedule F, or in such other manner as the parties may mutually agree from time to time. 
  
 With respect to any domain included as part of the Site that is co-branded within the definition of Section 1.14 above or not owned by
Customer and identified in Schedule A (collectively, “Syndicated Sites”), Customer may access the Services for purposes of displaying Sponsored Links on Syndicated Sites under the following conditions: (a) Customer provides written notice
to Google prior to implementation of Services for a Syndicated Site, (b) Customer hosts and has full control over the operation of the Syndicated Sites, (c) access to Sponsored Links through the Services by Syndicated Sites shall be provided solely
through Customer’s servers under the same technical implementation requirements provided for in this Agreement, (d) Customer shall be the intermediary for all transmissions between Google and a Syndicated Site and Google shall not be obligated
to provide Sponsored Links directly to the Syndicated Sites (i.e. no Syndicated Site shall have access to the Google Data Protocol or the Google Admin Console), and (e) Customer represents and warrants that any and all use of the Services for the
benefit of Syndicated Sites shall be operated in strict compliance with the terms of this Agreement. For purposes of clarification, a Syndicated Site shall be considered part of the Site for purposes of this Agreement. 
  
 Customer agrees to be responsible and liable for all Syndicated Sites’ access and use of
the Services and Sponsored Links in breach of the terms of this Agreement. Customer will indemnify Google against any and all claims and damages to Google caused by Syndicated Sites’ use of the Services. In the event of any breach or suspected
breach resulting from Syndicated Sites’ access to the Services, Google reserves the right to immediately terminate such access to the Services. 
  
 Google shall not be obligated to allow a Syndicated Site access to the Services until Customer provides Google with the following information: (i) anticipated launch
date; (ii) anticipated query volume; (iii) mock-up of the implementation; (iv) number of Google Sponsored Links to be displayed (# wide, # narrow); and (v) URL(s) where Sponsored Links will be displayed. Google may revise the required information
listed in the preceding sentence at its discretion upon written notice to Customer. 
  
 2.2 Mechanics. Google will receive valid End User Queries from Customer at Google’s network interface, process the Queries containing Search Phrases and return a Result Set related to such Search Phrase to Customer via
Google’s network interface, using the Google Data Protocol, or other means as Google may implement from time to time (the “Operations”). Google shall not be responsible for receiving Queries directly from Customer’s End Users,
for transmission of data between Customer and Google’s network interface or for displaying the Result Set to Customer’s End Users, nor shall Google be responsible for providing search results to End Users conducting searches to locate
information on the Web. Customer, at its own expense, shall be responsible for providing customer support services to its end users. 
  
 2.3 Query Information. All Queries sent by Customer to Google shall include the following to be deemed valid: (a) end user IP address, (b) user identifier(s) as
required by Google, consisting of a cookie or username, which may be hashed or encrypted, or such other information as the parties may agree upon, and (c) user agent; each of which corresponds to the end user submitting the Query (all being the
“Query Information”). No Query Information shall include End User personally identifiable information. All Query Information will be considered *****, and will be used by *****. 
  
 2.4 Google Data Protocol. Promptly following the Effective Date, Google shall provide the Google Data Protocol to Customer. Google
grants to Customer a nontransferable, nonexclusive license during the Term to use the Google Data 

  

 3 
  

	****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 
Protocol solely for the purpose of communicating information between the Site and the Services. The Google Data Protocol shall be deemed Confidential
Information pursuant to the terms of Schedule D attached hereto. 
  
 2.5
IP Security Process. Before launch of the Services, Customer shall provide Google with a written list of Valid IP Addresses, and Google shall provide Customer a Client Name. All search queries sent to Google by or on behalf of the Customer
must contain the Client Name and must use a Valid IP Address. Google shall have the right to immediately discontinue providing Services to IP addresses that are not Valid IP Addresses. Any modifications to the initial list of Valid IP Addresses
provided to Google by Customer must be made in a written document executed by both parties or online via the Google Administration Console. 
  
 2.6 End-User Support. Customer, at its own expense, shall provide first level customer support services to its End Users. Google, at its own expense, shall provide
second level technical support services to Customer regarding the Services. Such support services will be provided as set forth in Schedule C, attached hereto, which Google may update from time to time upon written notice to Customer.

  
 2.7 Google Sponsored Links Program Testing. During the Term, Google
shall have the right to send uncompensated Queries using automated processes to Customer Site in order to verify that Sponsored Links are being served in compliance with the terms of this Agreement and for testing purposes. 
  
 2.8 Competitive Advertisements. Google shall use commercially reasonable efforts to
prevent any Results Sets from containing the Competitive Services/Customer ad URLs as listed in Schedule G attached hereto. Customer may, during the term of this Agreement, amend Schedule G from time to time in good faith in order to reflect market
changes. All such changes shall be subject to Google’s written approval which shall not be withheld unreasonably. 
  
 2.9 Exclusivity. Except as provided for in this Section, Customer agrees that, during the Term of this Agreement and on all of the domains included in the Site,
Google will be the exclusive provider of Sponsored Links on the Site, and Customer shall have an affirmative obligation during the Term to display Google Sponsored Links on all pages contained within the Travel, Cars, Gambling and Finance channels
of the Site as shown in Schedule F (or any successor channels thereto). Customer may deploy the Services on other channels or areas of the Site subject to the exclusivity restrictions of this Section 2.9. 
  
 Notwithstanding the foregoing, Google acknowledges that as of the Effective Date of this
Agreement, Customer is subject to ***** (i) ***** www.dealtime.co.uk site, as shown in *****; (ii) ***** (iii) ***** upon the *****. For the avoidance of doubt, during the *****, Google shall be *****. After such Transition Period, Google’s
*****. Customer further understands that Google will provide the Services on a nonexclusive basis, and that Google will continue to customize and provide its services to other parties for use in connection with a variety of applications, including
search engine applications. 
  
 Notwithstanding any of the foregoing, in the event
that the ***** (as defined in *****), then, at Google’s option: (a) Google shall *****; or (b) Google will ***** and the ***** set forth in the *****. 
  
 2.10 Service Level Agreement. The parties hereby incorporate by reference herein the Service Level Agreement attached hereto as Schedule H. 
  

 4 
  

	****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 3. Payments. 
  
 3.1 Payment. Google shall pay the fees in the amounts and on the terms specified in Schedule B attached hereto. All fees quoted and payments made hereunder
shall be made in Pound Sterling. Customer shall be responsible for all sales taxes and other taxes (including, but not limited to use, personal property, value-added excise, customs fees, import duties or stamp duties) imposed by any governmental
entity on the transactions contemplated by this Agreement, excluding taxes based upon Google’s net income. When Google has the legal obligation to pay or collect any applicable taxes the appropriate amount shall be invoiced to and paid by
Customer ***** from the date of invoice or other notification. Customer shall promptly provide to Google (i) original or certified copies of all tax payments or other sufficient evidence of tax payments at the time such payments are made by Customer
pursuant to the Agreement; or (ii) a valid certificate of Customer’s exemption from obligation to pay such taxes as authorized by the appropriate taxing authority. Notwithstanding the foregoing, solely to the extent Customer is responsible to
pay value-added taxes pursuant to this Section 3.1 at any time during the Term, Google shall have the sole option to either: (i) pay such value-added taxes for Customer; or (ii) provide notice to Customer that Google will not pay such value-added
taxes, at which time Customer shall have the right to terminate this Agreement upon three (3) business days prior written notice, provided, however that such termination shall not relieve Customer of its responsibility to pay all such taxes that
have accrued or are otherwise owed hereunder prior to the effective date of termination. 
  
 3.2 Reports. Google will provide monthly revenue reports within thirty (30) days after the end of each month. Google will also provide Customer with access to an online tool generally made available that
provides unaudited online status reports. Both the written and online reports shall contain *****. All reports shall be treated as Confidential Information under the terms of this Agreement, based on the underlying information contained therein.

  
 3.3 Audit Right. Customer, at its own expense, may retain a mutually
acceptable nationally recognized independent auditor to review and audit Google’s relevant records to confirm the fees due under this Agreement upon thirty (30) days prior written notice. Such audit shall: (a) be subject to Google’s
reasonable security and confidentiality requirements; (b) occur no more than once every calendar year and not during the last three(3) weeks of a calendar quarter; and (c) transpire during Google’s normal business hours. If the audit results in
a ***** or more adjustment in the payments for the audited period (but excluding situations where Google has overpaid Customer), then Google shall pay for the reasonable costs associated with such audit. 
  
 4. Confidentiality. Proprietary information disclosed under this Agreement, including
the existence and content of this Agreement, shall be considered “Confidential Information.” Use and disclosure of such Confidential Information shall be governed by the terms of the Mutual Non-Disclosure Agreement (attached as Schedule
D), which agreement is incorporated into this Agreement by reference. A party may issue a press release regarding this Agreement only with the prior written consent of the other party. 
  
 5. Intellectual Property 
  
 5.1 Google Rights. As between Customer and Google, Customer acknowledges that Google owns all right, title and interest, including
without limitation all Intellectual Property Rights associated with the Services (including, but not limited to, the GSLP service, the Google Data Protocol, and Google Brand Features, whether used by Google and/or Customer, but excluding items
licensed by Google from third parties), and that Customer shall not acquire any right, title, or interest in or to the Intellectual Property Rights associated with the Services (including the GSLP service, the Google Data Protocol, and Google Brand
Features), except for the limited right use rights expressly set forth in this Agreement. Customer shall not and shall not allow any third party to: (i) modify, adapt, translate, prepare derivative works from, decompile, reverse engineer,
disassemble or otherwise attempt to derive source code of any Services, the Google Data Protocol, Google Brand Features, or any other software, materials or documentation associated therewith.; (ii) remove, obscure, or alter Google’s copyright
notice, trademarks, or other proprietary rights notices affixed to or contained within any Services, the Google Data Protocol, Google Brand Features, or any software, materials or documentation associated therewith. (iii) transfer, sell, lease,
lend, disclose, or use for timesharing or service bureau purposes any Services or access to any Services; (iv) directly or indirectly access, launch and/or activate the Services through or from any software application or means other than the Site;
(v) engage in any action or practice with respect to the Services that reflects poorly on Google or otherwise disparages or devalues the Google Brand Features and/or Google’s reputation or goodwill; or (vi) crawl, index or in any non-transitory
manner inconsistent with this Agreement, store or cache information obtained from the Services). Customer shall be responsible for use of or access to any Services which are not in compliance with the terms of the Agreement or not otherwise approved
by Google, and Customer shall use commercially reasonable efforts to monitor for any such access or use by unauthorized parties (including, but not limited to, spammers or any third party sites), and Customer shall disable any such unauthorized
access or use to the extent Customer has knowledge thereof. Furthermore, at all times during the Term, Google reserves the right, in its sole discretion, to require Customer to cease deployment of Services to areas of the Site which Google does not
wish Google Sponsored Links to appear, and Customer shall immediately comply with such request. Any rights not expressly granted herein are deemed withheld. 
  

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 5.2 Customer Rights. As between Google and Customer, Google acknowledges that Customer and any licensors own all
Intellectual Property Rights in and to (a) Content that is served to End Users of the Site and that is not provided to Customer by Google; (b) *****; and (c) all *****, and that Google shall *****. Notwithstanding the foregoing, Google may *****
and/or ***** provided such ***** and in a way such that neither *****. 
  
 5.3
Brand Feature License. Notwithstanding anything else in this Agreement or its Schedules, Google hereby grants Customer a nontransferable, nonexclusive license during the Term to display Google’s Brand Features to: (a) advertise that
Customer is using the Services; (b) include Google’s logo in presentations, marketing materials, customer lists, and website listing of partners; and (c) otherwise fulfill its obligations hereunder. Notwithstanding anything else in this
Agreement or its Schedules, Customer hereby grants to Google a nontransferable, nonexclusive license during the Term to use Customer’s Brand Features to: (i) advertise that Customer is using the Services; (ii) include Customer’s logo in
presentations, marketing materials, customer lists, and website listing of partners. Each party will submit all materials of any kind containing the other party’s Brand Features to the other party before release to the public for inspection,
and such other party will have the right to approve such material prior to its distribution. Except as set forth in this Section, nothing in this Agreement shall grant or shall be deemed to grant to one party any right, title or interest in or to
the other party’s Brand Features. All use by Google of Customer’s Brand Features (including any goodwill associated therewith) shall inure to the benefit of Customer and all use by Customer of Google’s Brand Features (including any
goodwill associated therewith) shall inure to the benefit of Google. At no time during or after the Term of this Agreement shall one party challenge or assist others to challenge the Brand Features of the other party (except to the extent this
restriction is prohibited by applicable law) or the registration thereof by the other party, nor shall either party attempt to register any Brand Features or domain names that are confusingly similar to those of the other party. 
  
 6. Warranties and Disclaimer. 
  
 6.1 Google. Google warrants that it has full power and authority to enter into this
Agreement. Google does not warrant that the Services will meet all of Customer’s requirements or that performance of the Services will be uninterrupted or error-free. GOOGLE MAKES NO OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND NONINFRINGEMENT. 
  
 6.2 Customer. Customer warrants that: (i) it has full power and authority to enter into this Agreement and (ii) it shall use information provided by Google
(including Results Sets) in a manner that complies with applicable laws. CUSTOMER MAKES NO OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR USE, AND NONINFRINGEMENT. 
  
 7. Indemnification. 
  
 7.1 Google Indemnification. Google will defend, or at its option settle, any third
party lawsuit or proceeding brought against Customer based upon a claim that the *****. Google’s indemnification will include (1) all damages and costs finally awarded, or (2) settlement costs approved by Google. The foregoing obligations shall
exist only if Customer (1) promptly notifies Google of any such claim of infringement, (2) provides Google with reasonable information, assistance and cooperation in defending the lawsuit or proceeding, and (3) gives Google full control and sole
authority over the defense and settlement of such claim. Customer may join in defense with counsel of its choice at its own expense. Google shall not reimburse Customer for any expenses incurred by Customer without the prior written approval of
Google. Google shall have no liability for any claim of infringement based on the combination or use of the Services or Google Brand Features with materials not furnished by Google. 
  
 7.2 Customer Indemnification. Customer will defend, or at its option settle, any third party lawsuit or proceeding brought against
Google based upon a claim that the *****. Customer’s indemnification will include (1) all damages and costs finally awarded, or (ii) settlement costs approved by Customer. The foregoing obligations shall exist only if Google (1) promptly
notifies Customer of any such claim of infringement, (2) provides Customer with reasonable information, assistance and cooperation in defending the lawsuit or proceeding, and (3) gives Customer full control and sole authority over the defense and
settlement of such claim. Google may join in defense with counsel of its choice at its own expense. Customer shall not reimburse Google for any expenses incurred by Google without the prior written approval of Customer. 
  

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 7.3 Exceptions to Indemnification. In no event will a party providing indemnification (the “Indemnifying
Party”) have any obligations under this Section 7 or any liability for any claim or action to the party asking for indemnification (the “Indemnified Party”) if the a claim is caused by, or results from: (a) the Indemnified
Party’s unauthorized combination or use of the alleged infringing material or service with software, services, or products developed by the Indemnified Party or third parties, if such claim would have been avoided by the non-combined or
independent use of the alleged infringing material, (b) unauthorized modification of the alleged infringing material by anyone other than the Indemnifying Party if such claim would have been avoided by use of the unmodified alleged infringing
material, (c) Indemnified Party’s continued allegedly infringing activity after being notified thereof or after being provided modifications that would have avoided the alleged infringement, (d) Indemnified Party’s use of the alleged
infringing material in a manner not strictly in accordance with this Agreement or applicable documentation, (e) use of other than the most current release of the alleged infringing material if the claim or action would have been avoided by use of
the most current release or revision. 
  
 7.4 THE FOREGOING STATES THE
INDEMNIFYING PARTY’S ENTIRE LIABILITY AND THE INDEMNIFIED PARTY’S SOLE AND EXCLUSIVE REMEDY FOR INFRINGEMENT OF THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY. 
  
 8. Limitation of Liability. EXCEPT FOR DAMAGES TO THIRD PARTIES ARISING OUT OF THE INDEMNIFICATION OBLIGATIONS IN SECTION 7, A
VIOLATION OF EITHER PARTY’S INTELLECTUAL PROPERTY RIGHTS, OR WILLFUL OR GROSSLY NEGLIGENT BREACHES OF CONFIDENTIALITY UNDER SECTION 4 , NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE
DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST DATA, LOST PROFITS OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO CONTRACT OR TORT (INCLUDING PRODUCTS
LIABILITY, STRICT LIABILITY AND NEGLIGENCE), AND WHETHER OR NOT SUCH PARTY WAS OR SHOULD HAVE BEEN AWARE OR ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY STATED HEREIN. EXCEPT
FOR INDEMNIFICATION UNDER SECTION 7, A VIOLATION OF EITHER PARTY’S INTELLECTUAL PROPERTY RIGHTS, OR BREACHES OF CONFIDENTIALITY UNDER SECTION 4 , IN NO EVENT SHALL EITHER PARTY’S LIABILITY ARISING OUT OF THIS AGREEMENT EXCEED *****. THE
PARTIES AGREE THAT THIS SECTION 8 REPRESENTS A REASONABLE ALLOCATION OF RISK. 
  
 9. Term and Termination. 
  
 9.1 Term. The term of this
Agreement (the “Term”) shall commence on the Effective Date and shall continue in force until April     , 2004, unless earlier terminated as provided herein. 
  
 9.2 Termination. Either party may suspend performance and/or terminate this Agreement:
(a) if the other party materially breaches any term or condition of this Agreement and fails to cure that breach within thirty (30) calendar days after receiving written notice of the breach; or (b) if the other party becomes insolvent or makes any
assignment for the benefit of creditors or similar transfer evidencing insolvency, or suffers or permits the commencement of any form of insolvency or receivership proceeding, or has any petition under bankruptcy law filed against it, which petition
is not dismissed within sixty (60) days of such filing, or has a trustee or receiver appointed for its business or assets or any party thereof. Notwithstanding the foregoing, Customer may terminate this Agreement: (i) if Google breaches its payment
obligations (with respect to undisputed amounts due) under sections 3.1 and/or 3.2 and fails to cure that breach within seven (7) calendar days after receiving written notice of such breach; or (ii) under the terms and conditions set forth in the
Service Level Agreement attached hereto as Schedule H. Google and Customer may also terminate this Agreement immediately without written notice if either party breaches its obligations under Sections 5.1 and 5.2. In addition, Google may terminate
this Agreement if Google reasonably determines that it is impracticable to continue providing the Services in light of applicable laws. 
  
 9.3 Effect of Termination. Upon the termination of this Agreement for any reason (i) all license rights granted herein shall terminate, (ii) each party shall
return to the other party, or destroy and certify the destruction of, all Confidential Information of the other party, and (iii) Customer shall refund to Google any prepayments paid and not yet earned by Customer, if any. 
  
 9.4 Survival. In the event of any termination or expiration of this Agreement for any
reason, Articles 1, 4, 5.1, 5.2, 6, 7, 8, 9.4, 10, 11 and Schedule D shall survive termination. Neither party shall be liable to the other party for damages of any sort resulting solely from terminating this Agreement in accordance with its terms.

  
 9.5 Remedies. Each party acknowledges that its service/license
restrictions contained herein may cause irreparable harm to the other party, the extent of which would be difficult to ascertain. Accordingly, each party agrees that, in addition to any other remedies to which the other party may be legally
entitled, such party shall have the right to seek immediate injunctive 

  

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relief in the event of a breach of such sections by the other party or any of its officers, employees, consultants or other agents. 
  
 10. Addresses. All payments, correspondence, and notices shall be sent to the
following addresses: 
  

			
	Google Technology Inc.	 	DealTime UK Limited
	2400 Bayshore Parkway	 	Lower Ground Floor, Greater London House,
	Mountain View, CA 94043	 	Hampstead Road
	USA	 	London NW1 7TZ
	 	 	UK

  
 Unless specified otherwise by the
receiving party in writing, all invoices or payments shall be sent to the attention of Finance, all legal notices shall be sent to the attention of Legal, and all other correspondence shall be sent to the representative indicated in the signature
block below. 
  
 11. Miscellaneous. Any notice required for or permitted by
this Agreement shall be in writing and shall be delivered as follows with notice deemed given as indicated: (i) by personal delivery when delivered personally, (ii) by overnight courier upon written verification of receipt, (iii) by telecopy or
facsimile transmission when confirmed by telecopier or facsimile transmission report, or (iv) by certified or registered mail, return receipt requested, upon verification of receipt. All notices must be sent to the addresses first described above or
to such other address that the receiving party may have provided for the purpose of notice in accordance with this Section. Neither party may assign its rights or delegate its obligations under this Agreement without the other party’s prior
written consent, except to the surviving entity in a merger or consolidation in which it participates or to a purchaser of all or substantially all of its assets, so long as such surviving entity or purchaser shall expressly assume in writing the
performance of all of the terms of this Agreement, and provided further that such entity or purchaser with respect to Customer is not a competitor of Google’s. In addition, Google shall also have, in its sole discretion, the right to assign
this Agreement as part of a change in domicile (including without limitation, a reincorporation in another jurisdiction) without Customer’s consent. This Agreement is not intended to benefit, nor shall it be deemed to give rise to, any rights
in any third party. This Agreement will be governed by and construed in accordance with the laws of the State of New York, U.S.A, without regard to conflict of law principles. . The parties are independent contractors. Neither party shall be deemed
to be an employee, agent, partner or legal representative of the other for any purpose and neither shall have any right, power or authority to create any obligation or responsibility on behalf of the other. Neither party shall be liable hereunder by
reason of any failure or delay in the performance of its obligations hereunder (except for the payment of money) on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, earthquakes, acts of God, war, governmental
action, or any other cause, which is beyond the reasonable control of such party. Each party shall be responsible for compliance with all applicable laws, rules and regulations, if any, related to the performance of its obligations under this
Agreement. The failure of either party to require performance by the other party of any provision shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by either party of a breach of any provision
hereof be taken or held to be a waiver of the provision itself. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the
objectives of the original provision to the fullest extent allowed by law and the remaining provisions of this Agreement shall remain in full force and effect. THIS AGREEMENT, AND SCHEDULES HERETO, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN THE PARTIES
WITH RESPECT TO THE SUBJECT MATTER HEREOF. THIS AGREEMENT SUPERSEDES, AND THE TERMS OF THIS AGREEMENT GOVERN, ANY OTHER PRIOR OR COLLATERAL AGREEMENTS WITH RESPECT TO THE SUBJECT MATTER HEREOF. ANY AMENDMENTS TO THIS AGREEMENT MUST BE IN WRITING AND
EXECUTED BY AN OFFICER OF THE PARTIES. 
  
 IN WITNESS WHEREOF, the parties have
caused this Information Services Agreement to be signed by their duly authorized representatives. 
  

									
	DEALTIME UK LIMITED	 	 	 	GOOGLE TECHNOLOGY INC.
					
	By:	 	 /s/ Ehud Furman
	 	 	 	By:	 	 /s/ Joan Braddi

	 	 	
	 	 	 	 	 	

					
	Name:	 	 Ehud Furman
	 	 	 	Name:	 	 Joan Braddi

					
	Title:	 	 Managing Director
	 	 	 	Title:	 	 VP Search Services

					
	Date:	 	 April 11, 2003
	 	 	 	Date:	 	 April 14, 2003

					
	 Fax:
	 	 +44 20 7387 2112
	 	 	 	 Fax:
	 	 650-618-1835

  

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 SCHEDULE A – CUSTOMER SITES 
  
 1) Customer domains: 
  
 www.dealtime.co.uk 
  
 www.halifaxshoppingextra.com 
  

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 SCHEDULE B – SERVICE FEES 
  
 Revenue Share for Google Sponsored Links: 
  

	1.	Revenue Share: Subject to the terms and conditions of this Agreement, including exclusivity, Customer and Google agree to share revenues from the Google Sponsored Links
Program on the following basis: 

  
 Customer shall
receive the greater of: a) ***** of the Net Ad Revenue (and Google shall retain ***** of the Net Ad Revenue) for Sponsored Links displayed on Results Pages; or b) ***** (means the ***** as set forth below); provided that under no circumstances
(except as described in Section 2.9 of this Agreement) shall Google be obligated to pay Customer more than ***** of Net Ad Revenue for a particular month, even if the Net Cost Per Click Average is greater than ***** of Net Ad Revenues. 

  
 From the Effective Date of this Agreement until such date
Google has confirmed in writing that Customer has satisfactorily implemented GSLP solely and exclusively across Customer’s entire Site for all sponsored links advertising pursuant to Section 2.9 of the Agreement (“Total Exclusivity
Date”), *****. 
  

	2.	Payments: Within ***** of each month’s end during the Term, Google shall pay Customer’s share of the Net Ad Revenues (or the Net Cost Per Click Average, if
applicable) for such month, at the address indicated in Section 10. Net Ad Revenue adjustments due to an increase or decrease in Deductions coming after Google has made a revenue-share payment to the Customer will be reconciled in the following
period’s payment. In the event the following period’s payment is insufficient to offset the adjustment resulting from a previous period’s payment, the parties shall negotiate in good faith a resolution for such amount.

  

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 SCHEDULE C – SUPPORT GUIDELINES 
  

	1.	Definitions. 

  

	 	(a)	“Customer Contacts” means no more than two employees designated by Customer in writing who are qualified to contact Google for technical support. 

 

	 	(b)	“Consulting Requests” means any request made by Customer to Google Technical Support Personnel that is unique to Customer and is unrelated to a Fix, Minor Problem, or
Severe Problem. This includes requests by Customer to incorporate a new feature or enhance an existing feature of the Services. 

  

	 	(c)	“Fix” means a correction, fix, alteration or workaround that solves a Minor Problem or a Severe Problem. 

  

	 	(d)	“Google Technical Support Personnel” means the employees at Google responsible for handling technical support calls. Google will provide Customer with a web interface or
an email address (the “Support Address”), as well as an email pager address (the “Support Pager”) for contacting the Google technical support personnel, and an escalation telephone support number. Google will provide Customer
with technical contacts. Google may change its designated technical support personnel at its discretion with reasonable notice to Customer. 

  

	 	(e)	“Hours of Operation” means 24/7 for Severe Problems and Monday to Friday 9:00 a.m.—7:00 p.m. Pacific Time for Minor Problems. Google may, at its reasonable
discretion, change or expand the hours of operation with reasonable notice to Customer. 

  

	 	(f)	“Minor Problem” means any error, bug, or malfunction that makes any feature of the Services perform unpredictably or to otherwise become intermittently unavailable, or
that causes the Services to have a material degradation in accuracy or response time performance. 

  

	 	(g)	“Severe Problem” means any error, bug, or malfunction that causes the Services to become inaccessible to Customer and its Site end users, or that causes any feature of the
Services become continuously unavailable. 

  

	2.	Support procedures. Customer will use reasonable efforts to fix any Minor Problems without escalation to Google. All Minor and Severe Problems and Consulting Requests must be
submitted to Google via the Support Address. 

  

	 	(a)	If Customer believes it is reporting a Severe Problem, Customer will accompany its request with a page via the Support Pager. 

  

	 	(b)	Upon receiving a request from Customer, Google will determine whether the request is a Minor Problem, a Severe Problem, or a Consulting Request. 

  

	 	(c)	If the request is a Severe Problem, Google will attempt to respond to the request within one hour. Google will then use commercially reasonable efforts to fix the Severe Problem and
will provide daily status reports to Customer (upon request by Customer). 

  

	 	(d)	If the request is a Minor Problem, Google will attempt to respond to the request within one business day. Google will then use commercially reasonable efforts to fix the Minor
Problem and will provide weekly status reports to Customer (upon request by Customer). 

  

	 	(e)	If the request is a Consulting Request, Google will attempt to respond to the request within ten business days. Should Customer and Google agree to have Google take further action
pursuant to the Consulting Request, Customer and Google will negotiate a separate agreement setting forth the terms and conditions for Google’s performance of such further action. All time spent by Google in responding to a Consulting Request
will be billed to the Customer at Google’s then applicable consulting rates and charges. 

  

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 SCHEDULE D – CONFIDENTIALITY AGREEMENT 
  
 Google will assist Customer in providing a co-branded web search service to Customer (the
“Purpose”). In connection with this, each party may disclose to the other party certain confidential technical and business information. The parties agree to maintain the confidentiality of such information, in accordance with the
following terms: 
  

	1.	The Confidential Information disclosed under the Agreement (“Confidential Information”) includes all information concerning either party’s business including, but not
limited to, all tangible, intangible, visual, electronic, present, or future information such as: (a) trade secrets; (b) financial information, including pricing; (c) technical information, including research, development, procedures, algorithms,
data, designs, and know-how; (d) business information, including operations, planning, marketing interests, and products; and (e) the terms of any agreement and the discussions, negotiations and proposals related to any agreement. The Agreement also
includes Confidential Information acquired during any facilities tours. 

  

	2.	The Parties receiving Confidential Information (each, a “Recipient”) will have a duty to protect Confidential Information (a) if it is clearly and conspicuously marked as
“confidential” or the equivalent; or (b) if it is identified by the Discloser as confidential before, during, or promptly after presentation or communication. 

  

	3.	A Recipient will use the Confidential Information only for the Purpose described above. A Recipient will use the same degree of care, but no less than a reasonable degree of care,
as the Recipient uses with respect to its own similar information to protect the Confidential Information and to prevent (a) any use of Confidential Information not authorized in this Agreement, (b) dissemination of Confidential Information to any
employee or third party contractor of Recipient without a need to know, or (c) communication of Confidential Information to any third party. Furthermore, Confidential Information may only be disseminated to an employee or third party contractor of
the Recipient if that employee or third party contractor has signed an agreement with either of the parties containing confidentiality provisions substantially similar to those herein. 

  

	4.	Both parties agree not to issue or release any articles, advertising, publicity or other matter relating to any Confidential Information (including the fact that a meeting or
discussion has taken place between the parties) or mentioning or implying the name of the other party, except with the advanced review and written approval of the other party. 

  

	5.	This Schedule D imposes no obligation upon a Recipient with respect to Confidential Information that (a) was known to the Recipient before receipt from the Discloser; (b) is or
becomes publicly available through no fault of the Recipient; (c) is rightfully received by the Recipient from a third party without a duty of confidentiality; (d) is independently developed by the Recipient without a breach of the Agreement; (e) is
disclosed by the Recipient with the Discloser’s prior written approval. As to Confidential Information that is required to be disclosed by operation of the law, the Recipient shall immediately notify the Discloser of the legal obligation, to
the extent possible provide the Discloser a reasonable opportunity to seek a protective order (or the equivalent) from the court or other legal or governmental authority issuing the process, and will work with the Discloser to minimize the
disclosure, but in no event shall any provision of this Schedule D be deemed to (i) prohibit Recipient from complying with any lawful order or directive of a governmental agency or authority, or (ii) absolve the Recipient of its ongoing obligation
to protect the confidentiality of such Confidential Information vis-à-vis other parties (unless the Confidential Information is then covered by one of the exceptions set forth in clauses (a) through (e) of this paragraph.

  

	6.	EACH DISCLOSER WARRANTS THAT IT HAS THE RIGHT TO DISCLOSE ITS CONFIDENTIAL INFORMATION. NO OTHER WARRANTIES ARE MADE. ALL CONFIDENTIAL INFORMATION CONTAINED HEREIN IS PROVIDED
“AS IS”. 

  

	7.	The terms and conditions of this Schedule D shall survive with respect to Confidential Information that is disclosed before the termination or expiration of the Agreement.

  

	8.	Unless the Parties otherwise agree in writing, a Recipient’s duty to protect Confidential Information ceases when the information is no longer confidential, as set forth in
paragraph 5 of this Schedule D. A Recipient, upon Discloser’s written request, will promptly return all Confidential Information received from the Discloser, together with all copies, or certify in writing that all such Confidential Information
and copies thereof have been destroyed. Regardless of whether the Confidential Information is returned or destroyed, the Recipient may retain an archival copy of the Discloser’s Confidential Information in the possession of outside counsel of
its own choosing for use only in the event that a dispute arises hereunder and only in connection with that dispute. 

  

	9.	No Party acquires any intellectual property rights under this Schedule D (including but not limited to patent, copyright, and trademark rights) except as set forth in the Agreement.

  

	10.	Each Party acknowledges that damages for improper disclosure of Confidential Information may be irreparable; therefore, the injured Party is entitled to seek equitable relief,
including injunction and preliminary injunction, in addition to all other remedies. 

  

	11.	This Schedule D does not create any agency or partnership relationship. 

  

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 SCHEDULE E – BRAND FEATURES 
  
 Google Brand Features: The Google Brand Features include GOOGLE, the Google logo, other marks
that incorporate the word “GOOGLE”, PAGERANK, FROOGLE, I’M FEELING LUCKY, ADRANK, ADWORDS, and such other trademarks as Google may secure from time to time. 
  
 Customer Brand Features: The Customer Brand Features include DealTime®, DealTime.com®, the DealTime logo, other marks that incorporate the word “DEALTIME”, Magic BoxTM, and such other trademarks as Customer may secure from time to time.4 
  

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 SCHEDULE F – CUSTOMER IMPLEMENTATION A SAMPLE PAGE 
  
 The following sample results pages shall serve as an example as to the relative design layout
and size of the Sponsored Links that will be placed on Customer Results Pages. Three (3) such Sponsored Links shall be displayed in “wide format” pursuant to Google’s then current advertising guidelines located at
http://console.google.com or such other URL as Google may provide from time to time. Wide format means that the Sponsored Link title for a Sponsored Link contains not more than twenty-five (25) characters, nor more than seventy (70) characters for
the description and thirty five (35) characters for the URL. 
  
 

 
  

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 SCHEDULE G 
 COMPETITIVE SERVICES/BLOCKED URLs 
  

	*****	

  

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 SCHEDULE H 
 SERVICE LEVEL AGREEMENT 
  
 Service Levels:

  
 During the Term, Google will maintain the service level guidelines provided
under this Schedule for the transmission of Queries within the U.S., provided that Customer does not unreasonably or disproportionately increase its Query processing volume through Google’s search engine that will result in a material increase
in infrastructure cost for Google to support Customer and/or adversely affect Google’s ability to process search queries for other Google customers. In such an event, Google reserves the right to temporarily suspend providing the Services to
Customer and the parties will work together with respect to increasing Customer’s Query processing capacity, if necessary and as mutually agreed upon by the parties. Furthermore, the provisions in this Schedule below shall only apply provided
that: (a) Customer correctly implements the technical specifications set forth in the Google Data Protocol, (b) Customer’s DNS client implementation correctly observes the DNS TTL values returned by Google’s DNS servers (i.e., if
Customer’s DNS client does not cache values beyond the TTL time), and (c) Customer sends valid Queries to the host name provided to Customer by Google (e.g. XYZ.google.com) and Customer’s client implementation repeats the DNS lookups at
least every 5 seconds in order to pick up any changes. 
  
 Google will provide
***** Service Availability over a rolling thirty-day period (excluding any network outages), as measured and monitored from Google’s facilities in Mountain View, California, U.S.A. For purposes of this Schedule, “Service Availability”
is defined as the percentage of valid Queries received by Google from Customer that are processed by Google’s search engine. 
  
 Server Latency will not exceed an average of *****. “Server Latency” is measured as the time period between (1) when Google’s search engine receives a
valid Query from Customer and (2) when Google’s search engine has processed such Query. Server Latency does not include any time associated with transmission of the Query from the Customer to Google’s search engine or transmission of the
applicable Results Set(s) from Google’s search engine to the Customer. 
  

 16 

	****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

 SCHEDULE I 
 ***** 
  
 

 
  
 

 
  

 17 

	****	Confidential treatment has been requested for certain portions of this document pursuant to an application for confidential treatment sent to the Securities and Exchange Commission.

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