Document:

<PAGE>
                                                                  EXHIBIT 10.24

                             EMPLOYMENT AGREEMENT

         THIS AGREEMENT ("Agreement") is made and entered into as of this 31st
day of December, 2001, by and between ROBERT TONER, an individual resident of
the State of Georgia ("Employee"), and INNOTRAC CORPORATION, a Georgia
corporation (the "Employer").

                                  WITNESSETH:

         WHEREAS, the parties hereto desire to enter into an agreement for the
Company's continued employment of Employee on the terms and conditions
contained herein;

         NOW, THEREFORE, in consideration of the premises and the mutual
promises and agreements contained herein, the parties hereto, intending to be
legally bound, hereby agree as follows:

Section 1.        Employment.

         Subject to the terms hereof, the Employer hereby employs Employee, and
Employee hereby accepts such employment. Employee will serve as Vice President
Logistics of the Employer or in such other executive capacity as the Board of
Directors of Employer (the "Board of Directors") may hereafter from time to
time determine. Employee agrees to devote his full business time and best
efforts to the performance of the duties that Employer may assign Employee from
time to time; provided that the Employee may also serve as an officer of any
subsidiary of the Employer, and may perform services for any subsidiary of the
Employer, as directed from time to time by the Board of Directors or the Chief
Executive Officer, President or Chief Operating Officer.

Section 2.        Term of Employment.

         The term of Employee's employment (the "Term") shall commence on
January 1, 2002 and shall continue from such date until the earlier of (a)
January 1, 2005 or (b) the occurrence of any of the following events:

                  (i)      The death or total disability of Employee (total
         disability meaning the failure to fully perform his normal required
         services hereunder for a period of three (3) months during any
         consecutive twelve (12) month period during the term hereof, as
         determined by the Board of Directors, by reason of mental or physical
         disability);

                  (ii)     The termination by Employer of Employee's employment
         hereunder, upon prior written notice to Employee, for "good cause", as
         determined by the Board of Directors. For purposes of this Agreement,
         "good cause" for termination of Employee's employment shall exist (A)
         if Employee is convicted of, pleads guilty to, or confesses to any
         felony or any act of fraud, misappropriation or embezzlement, (B) if
         Employee fails to comply with the terms of this Agreement, and, within
         thirty (30) days after written notice from Employer of such failure,
         Employee has not corrected such failure or, having once received such
         notice of failure and having so corrected such failure, Employee at

<PAGE>

         any time thereafter again so fails, (C) if Employee violates any of
         the provisions contained in Section 4 of this Agreement, or (D) if
         Employee tests positive for illegal drugs; or

                  (iii)    The termination of this Agreement by either party
         upon at least ninety (90) days prior written notice.

Section 3.        Compensation.

         3.1      Term of Employment. Employer will provide Employee with the
following salary, expense reimbursement and additional employee benefits during
the term of employment hereunder:

                  (a)      Salary. Employee will be paid a salary (the "Salary")
         of no less than One Hundred Eighty-Five Thousand Dollars ($185,000) per
         annum, less deductions and withholdings required by applicable law. The
         Salary shall be paid to Employee in equal monthly installments (or on
         such more frequent basis as other executives of Employer are
         compensated). The Salary shall be reviewed by the Board of Directors,
         Chief Executive Officer, President or Chief Operating Officer of
         Employer on at least an annual basis.

                  (b)      Bonus. Employee will be entitled to a maximum annual
         bonus (the "Bonus") of 50% of Salary. The Bonus shall be determined
         and paid as provided in the Plan Rules adopted from time to time
         pursuant to the Employer's Senior Executive Incentive Compensation
         Plan, or any successor plan thereto.

                  (c)      Vacation. Employee shall receive four (4) weeks
         vacation time per calendar year during the term of this Agreement. Any
         unused vacation days in any calendar year may not be carried over to
         subsequent years.

                  (d)      Expenses. Employer shall reimburse Employee for all
         reasonable and necessary expenses incurred by Employee at the request
         of and on behalf of Employer.

                  (e)      Benefit Plans. Employee may participate in such
         medical, dental, disability, hospitalization, life insurance and other
         benefit plans (such as pension and profit sharing plans) as Employer
         maintains from time to time for the benefit of other senior executives
         of Employer, on the terms and subject to the conditions set forth in
         such plans.

         3.2      Effect of Termination.

                  (a)      Except as hereinafter provided, upon the termination
         of the employment of Employee hereunder for any reason, Employee shall
         be entitled to all compensation and benefits earned or accrued under
         Section 3.1 as of the effective date of termination (the "Termination
         Date"), but from and after the Termination Date no additional
         compensation or benefits shall be earned by Employee hereunder.
         Employee shall be deemed to have earned any Bonus payable with respect
         to the calendar year in which the Termination Date occurs on a
         prorated basis (based on the number of days in such

                                       2
<PAGE>

         calendar year through and including the Termination Date divided by
         365) based upon the year to date financials and performance of the
         Employer and assuming performance at the target level for any
         individual performance criteria. Any such Bonus shall be payable upon
         termination.

                  (b)      If Employee's employment hereunder is terminated by
         Employer pursuant to Section 2(b)(iii) hereof, then, in addition to
         any other amount payable hereunder, Employer shall continue to pay
         Employee his normal Salary pursuant to Section 3.1 (a) for a six-month
         period (on the same basis as if Employee continued to serve as an
         employee hereunder for such applicable period). Except as provided in
         Section 3.3, in the case of a termination by Employer pursuant to
         Section 2(b)(iii) hereof, the options will expire on the first
         anniversary after the effective date of the termination of Employee's
         employment hereunder. Upon the death of Employee, any options that
         Employee would otherwise be entitled to exercise hereunder may be
         exercised by his personal representatives or heirs, as applicable.
         Except as provided in Section 3.3, if Employee's employment is
         terminated by Employer pursuant to Section 2(b)(ii) or by Employee
         pursuant to Section 2(b)(iii), those options which are exercisable as
         of the date of such termination shall be exercisable for a period of
         90 days after such termination (and all other options not then
         exercisable shall be forfeited as of such date), and after such 90-day
         period, all unexercised options will expire. To the extent necessary,
         this provision shall be deemed an amendment of any option agreement
         between the Employee and the Employer or an affiliate of the Employer.

         3.3      Effect of Change in Control. Notwithstanding Section 3.2(b)
above, if there is a Change in Control (as defined below) of the Employer and
the Employee's employment is terminated within six (6) months following the
date of the Change in Control, the following provisions shall apply.

                  (a)      If Employee's employment hereunder is terminated by
         Employer pursuant to Section 2(b)(iii) hereof or by Employee for "Good
         Reason" as defined below, then, in addition to any other amount
         payable pursuant to Section 3.2(a), the Employee shall be entitled to
         received the compensation and benefits set forth in subsections (i)
         through (iii) below:

                           (i)      Base Salary. Employee will continue to
                  receive his Salary as then in effect (subject to withholding
                  of all applicable taxes) for a period of six (6) months from
                  his date of termination in the same manner as it was being
                  paid as of the date of termination.

                           (ii)     Health, Dental and Life Insurance Coverage.
                  The health, dental and group term life insurance benefits
                  coverage provided to Employee at his date of termination
                  shall be continued at the same level and in the same manner
                  as if his employment under this Agreement had not terminated
                  (subject to the customary changes in such coverages if
                  Employee retires, reaches age 65 or similar events),
                  beginning on the date of such termination and ending on the
                  date six (6) months from the date of such termination. Any
                  additional coverages Employee had at termination, including
                  dependent coverage, will also be

                                       3
<PAGE>

                  continued for such period on the same terms, to the extent
                  permitted by the applicable policies or contracts. Any costs
                  Employee was paying for such coverages at the time of
                  termination shall be paid by Employee by separate check
                  payable to the Company each month in advance or by reduction
                  of amounts owed to Employee by the Employer. If the terms of
                  any benefit plan referred to in this Section, or the laws
                  applicable to such plan, do not permit continued
                  participation by Employee, then the Company will arrange for
                  other coverage at its expense providing substantially similar
                  benefits. The coverages provided for in this paragraph shall
                  be applied against and reduce the period for which COBRA will
                  be provided.

                           (iii)    Stock Options. Notwithstanding any
                  provision in any option agreement, all outstanding stock
                  options granted to Employee by Employer or an affiliate of
                  Employer shall become fully vested on the date of Employee's
                  termination of employment and shall remain exercisable as
                  provided in the applicable option agreement or, if longer,
                  for a period of three (3) years following the date of
                  termination of employment. To the extent necessary, this
                  provision shall be deemed an amendment of any option
                  agreement between the Employee and the Employer or an
                  affiliate of the Employer.

                  (b)      If Employee's employment hereunder is terminated by
         Employee pursuant to Section 2(b)(iii) hereof other than for "Good
         Reason" as defined below, then, in addition to any other amount
         payable pursuant to Section 3.2(a), the Employee shall be entitled to
         receive the compensation and benefits set forth in subsections (i)
         through (iii) of Subsection 3.3(a) above.

         3.4      Definitions. For purposes of this Agreement, the following
terms shall have the meanings set forth below:

                  (a)      "Change in Control" means any of the following
         events:

                           (i)      The acquisition (other than from the
                  Employer) by any person of beneficial ownership of fifty
                  percent (50%) or more of the combined voting power of the
                  Employer's then outstanding voting securities; provided,
                  however, that for purposes of this Section, person shall not
                  include any person who on the date hereof owns 25% or more of
                  the Employer's outstanding securities, and a Change in
                  Control shall not be deemed to occur solely because fifty
                  percent (50%) or more of the combined voting power of the
                  Employer's then outstanding securities is acquired by (1) a
                  trustee or other fiduciary holding securities under one or
                  more employee benefit plans maintained by the Employer or any
                  of its subsidiaries, or (2) any corporation, which,
                  immediately prior to such acquisition, is owned directly or
                  indirectly by the shareholders of the Employer in the same
                  proportion as their ownership of stock in the Employer
                  immediately prior to such acquisition.

                           (ii)     Approval by shareholders of the Employer of
                  (1) a merger or consolidation involving the Employer if the
                  shareholders of the Employer,

                                       4
<PAGE>

                  immediately before such merger or consolidation do not, as a
                  result of such merger or consolidation, own, directly or
                  indirectly, more than fifty percent (50%) of the combined
                  voting power of the then outstanding voting securities of the
                  corporation resulting from such merger or consolidation in
                  substantially the same proportion as their ownership of the
                  combined voting power of the voting securities of the
                  Employer outstanding immediately before such merger or
                  consolidation, or (2) a complete liquidation or dissolution
                  of the Employer, or (3) an agreement for the sale or other
                  disposition of all or substantially all of the assets of the
                  Employer.

                           (iii)    A change in the composition of the Board
                  such that the individuals who, as of the date of this
                  Agreement, constitute the Board (such Board shall be
                  hereinafter referred to as the "Incumbent Board") cease for
                  any reason to constitute at least a majority of the Board;
                  provided, however, for purposes of this Section that any
                  individual who becomes a member of the Board subsequent to
                  the Effective Date whose election, or nomination for election
                  by the Employer's shareholders, was approved by a vote of at
                  least a majority of those individuals who are members of the
                  Board and who were also members of the Incumbent Board (or
                  deemed to be such pursuant to this proviso) shall be
                  considered as though such individual were a member of the
                  Incumbent Board; but, provided, further, that any such
                  individual whose initial assumption of office occurs as a
                  result of either an actual or threatened election contest (as
                  such terms are used in Rule 14a-11 of Regulation 14A
                  promulgated under the Exchange Act, including any successor
                  to such Rule), or other actual or threatened solicitation of
                  proxies or consents by or on behalf of a Person other than
                  the Board, shall not be so considered as a member of the
                  Incumbent Board.

                           (iv)     The occurrence of any other event or
                  circumstance which is not covered by (i) through (iii) above
                  which the Board determines affects control of the Company and
                  adopts a resolution that such event or circumstance
                  constitutes a Change in Control for the purposes of this
                  Agreement.

                  (b)      A "Good Reason" for termination by Employee of
         Employee's employment shall mean the occurrence (without the
         Employee's express written consent), within the twelve (12) month
         period following the date of a Change in Control, of any one of the
         following acts by the Employer, or failures by the Employer to act,
         unless, in the case of any act or failure to act described in
         paragraph (i) or (iv) below, such act or failure to act is corrected
         within 30 days after notice by the Employee to the Employer of the act
         or failure to act:

                           (i)      the assignment to Employee of any duties
                  inconsistent with Employee's title and status set forth
                  herein, or a substantial adverse alteration in the nature or
                  status of Employee's responsibilities at the Employer from
                  those in effect immediately prior to the Change in Control;

                           (ii)     a substantial reduction by the Employer in
                  Employee's Base Salary;

                                       5
<PAGE>

                           (iii)    the relocation of Employee's principal
                  office to a place more than 50 miles from Atlanta, Georgia;

                           (iv)     the failure by the Employer to continue in
                  effect any compensation or benefit plan or program in which
                  Employee participates immediately prior to the Change in
                  Control, which is material to Employee's total compensation,
                  unless an equitable arrangement (embodied in an ongoing
                  substitute or alternative plan) has been made with respect to
                  such plan, or the failure by the Employer to continue the
                  Employee's participation in such plan (or in such substitute
                  or alternative plan) on a basis not materially less
                  favorable, both in terms of the amount of benefits provided
                  and the level of Employee's participation relative to other
                  participants, as existed at the time of the Change in
                  Control.

         The Employee's right to terminate the Employee's employment for Good
Reason shall not be affected by the Employee's incapacity due to physical or
mental illness, except for a total disability as defined in Section 2 above.
The Employee's continued employment shall not constitute consent to, or a
waiver of rights with respect to, any act or failure to act constituting Good
Reason hereunder.

Section 4.        Partial Restraint on Post-termination Competition.

        4.1       Definitions. For the purposes of this Section 4, the
following definitions shall apply:

                  (a)      "Company Activities" means the business of selling
         caller ID technology and hardware, fulfillment services, e-commerce
         fulfillment and e-commerce return services as well as other similar
         services that Innotrac or its subsidiaries is involved in at the date
         of this agreement.

                  (b)      "Competitor" means any business, individual,
         partnership, joint venture, association, firm, corporation or other
         entity, other than the Employer or its affiliates or subsidiaries,
         engaged, wholly or partly, in Company Activities.

                  (c)      "Competitive Position" means (i) the direct or
         indirect ownership or control of all or any portion of a Competitor;
         or (ii) any employment or independent contractor arrangement with any
         Competitor whereby Employee will serve such Competitor in any
         managerial capacity.

                  (d)      "Confidential Information" means any confidential,
         proprietary business information or data belonging to or pertaining to
         Employer that does not constitute a "Trade Secret" (as hereinafter
         defined) and that is not generally known by or available through legal
         means to the public, including, but not limited to, information
         regarding Employer's customers or actively sought prospective
         customers, suppliers, manufacturers and distributors gained by
         Employee as a result of his employment with Employer.

                                       6
<PAGE>

                  (e)      "Customer" means actual customers or actively sought
         prospective customers of Employer during the Term.

                  (f)      "Noncompete Period" or "Nonsolicitation Period"
         means the period beginning the date hereof and ending on the first
         anniversary of the termination of Employee's employment with Employer.

                  (g)      "Territory" means the area within a thirty-five (35)
         mile radius of any corporate office of Employer or any of its
         subsidiaries, affiliates or divisions.

                  (h)      "Trade Secrets" means information or data of or
         about Employer, including but not limited to technical or
         non-technical data, formulas, patterns, compilations, programs,
         devices, methods, techniques, drawings, processes, financial data,
         financial plans, products plans, or lists of actual or potential
         customers, clients, distributees or licensees, information concerning
         Employer's finances, services, staff, contemplated acquisitions,
         marketing investigations and surveys, that (i) derive economic value,
         actual or potential, from not being generally known to, and not being
         readily ascertainable by proper means by, other persons who can obtain
         economic value from their disclosure or use; and (ii) are the subject
         of efforts that are reasonable under the circumstances to maintain
         their secrecy.

                  (i)      "Work Product" means any and all work product,
         property, data documentation or information of any kind, prepared,
         conceived, discovered, developed or created by Employee for Employer
         or its affiliates, or any of Employer's or its affiliates' clients or
         customers.

         4.2      Trade Name and Confidential Information.

                  (a)      Employee hereby agrees that (i) with regard to each
         item constituting all or any portion of the Trade Secrets, at all
         times during the Term and all times during which such item continues
         to constitute a Trade Secret under applicable law; and (ii) with
         regard to any Confidential Information, during the Term and the
         Noncompete Period:

                           (i)      Employee shall not, directly or by
                  assisting others, own, manage, operate, join, control or
                  participate in the ownership, management, operation or
                  control of, or be connected in any manner with, any business
                  conducted under any corporate or trade name of Employer or
                  name similar thereto, without the prior written consent of
                  Employer;

                           (ii)     Employee shall hold in confidence all Trade
                  Secrets and all Confidential Information and will not, either
                  directly or indirectly, use, sell, lend, lease, distribute,
                  license, give, transfer, assign, show, disclose, disseminate,
                  reproduce, copy, appropriate or otherwise communicate any
                  Trade Secrets or Confidential Information, without the prior
                  written consent of Employer; and

                           (iii)    Employee shall immediately notify Employer
                  of any unauthorized disclosure or use of any Trade Secrets or
                  Confidential Information of which

                                       7
<PAGE>

                  Employee becomes aware. Employee shall assist Employer, to
                  the extent necessary, in the procurement or any protection of
                  Employer's rights to or in any of the Trade Secrets or
                  Confidential Information.

         4.3      Noncompetition.

                  (a)      The parties hereto acknowledge that Employee is
         conducting Company Activities throughout the Territory. Employee
         acknowledges that to protect adequately the interest of Employer in
         the business of Employer it is essential that any noncompete covenant
         with respect thereto cover all Company Activities and the entire
         Territory.

                  (b)      Employee hereby agrees that, during the Term and the
         Noncompete Period, Employee will not, in the Territory, either
         directly or indirectly, alone or in conjunction with any other party,
         accept, enter into or take any action in conjunction with or in
         furtherance of a Competitive Position. Employee shall notify Employer
         promptly in writing if Employee receives an offer of a Competitive
         Position during the Noncompete Term, and such notice shall describe
         all material terms of such offer.

         Nothing contained in this Section 4 shall prohibit Employee from
acquiring not more than five percent (5%) of any company whose common stock is
publicly traded on a national securities exchange or in the over-the-counter
market.

         4.4      Nonsolicitation During Employment Term. Employee hereby
agrees that Employee will not, during the Term, either directly or indirectly,
alone or in conjunction with any other party solicit, divert or appropriate or
attempt to solicit, divert or appropriate, any Customer for the purpose of
providing the Customer with services or products competitive with those offered
by Employer during the Term.

         4.5      Nonsolicitation During Nonsolicitation Period. Employee
hereby agrees that Employee will not, during the Nonsolicitation Period, either
directly or indirectly, alone or in conjunction with any other party solicit,
divert or appropriate or attempt to solicit, divert or appropriate, any
Customer for the purpose of providing the Customer with services or products
competitive with those offered by Employer during the Term; provided, however,
that the covenant in this clause shall limit Employee's conduct only with
respect to those Customers with whom Employee had substantial contact (through
direct or supervisory interaction with the Customer or the Customer's account)
during a period of time up to but no greater than two (2) years prior to the
last day of the Term.

Section 5.        Miscellaneous.

        5.1       Severability. The covenants in this Agreement shall be
construed as covenants independent of one another and as obligations distinct
from any other contract between Employee and Employer. Any claim that Employee
may have against Employer shall not constitute a defense to enforcement by
Employer of this Agreement.

                                       8
<PAGE>

         5.2      Survival of Obligations. The covenants in Section 4 of this
Agreement shall survive termination of Employee's employment, regardless of who
causes the termination and under what circumstances.

         5.3      Notices. Any notice or other document to be given hereunder
by any party hereto to any other party hereto shall be in writing and delivered
in person or by courier, by telecopy transmission or sent by any express mail
service, postage or fees prepaid at the following addresses:

                  EMPLOYER

                  Innotrac Corporation
                  6655 Sugarloaf Parkway
                  Duluth, GA 30097
                  Attention:  Mr. Scott Dorfman
                              Chief Executive Officer
                  Telephone No.: (678) 584-4000

                  EMPLOYEE

                  Mr. Robert Toner

                  --------------------------

                  --------------------------

or at such other address or number for a party as shall be specified by like
notice. Any notice which is delivered in the manner provided herein shall be
deemed to have been duly given to the party to whom it is directed upon actual
receipt by such party or its agent.

         5.4      Binding Effect. This Agreement inures to the benefit of, and
is binding upon, Employer and their respective successors and assigns, and
Employee, together with Employee's executor, administrator, personal
representative, heirs, and legatees.

         5.5      Entire Agreement. This Agreement is intended by the parties
hereto to be the final expression of their agreement with respect to the
subject matter hereof and is the complete and exclusive statement of the terms
thereof, notwithstanding any representations, statements or agreements to the
contrary heretofore made. This Agreement may be modified only by a written
instrument signed by all of the parties hereto.

         5.6      Governing Law. This Agreement shall be deemed to be made in,
and in all respects shall be interpreted, construed, and governed by and in
accordance with, the laws of the State of Georgia. No provision of this
Agreement shall be construed against or interpreted to the disadvantage of any
party hereto by any court or other governmental or judicial authority or by any
board of arbitrators by reason of such party or its counsel having or being
deemed to have structured or drafted such provision.

                                       9
<PAGE>

         5.7      Headings. The section and paragraph headings contained in
this Agreement are for reference purposes only and shall not affect in any way
the meaning or interpretation of this Agreement.

         5.8      Specific Performance. Each party hereto hereby agrees that
any remedy at law for any breach of the provisions contained in this Agreement
shall be inadequate and that the other parties hereto shall be entitled to
specific performance and any other appropriate injunctive relief in addition to
any other remedy such party might have under this Agreement or at law or in
equity.

         5.9      Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed to be an original but all of which
together shall constitute one and the same instrument.

          IN WITNESS WHEREOF, the parties hereto have executed this Agreement
as of the date first above written.

                                    INNOTRAC CORPORATION

                                    By:  /s/ Scott D. Dorfman
                                       ----------------------------------------
                                       Scott D. Dorfman
                                       Chief Executive Officer

                                    EMPLOYEE

                                    /s/ Robert Toner
                                    -------------------------------------------
                                    Robert Toner

                                      10<PAGE>
                                                                   EXHIBIT 10.25

                              EMPLOYMENT AGREEMENT

         THIS AGREEMENT ("Agreement") is made and entered into as of this 31st
day of December, 2000, by and between PATRICK WEST, an individual resident of
the State of Nevada ("Employee"), and INNOTRAC CORPORATION, a Georgia
corporation (the "Employer").

                                   WITNESSETH:

         WHEREAS, UDS, a Nevada corporation (the "Company"), the Employee,
Daniel Reeves, the Estate of John L. West, and the Employer entered into an
Agreement and Plan of Merger, dated December 8th, 2000 (the "Merger
Agreement"), pursuant to which the Employer has agreed, subject to certain terms
and conditions, to purchase all of the issued and outstanding shares of capital
stock of the Company;

         WHEREAS, the Company will be merged with and into the Employer
simultaneously with the consummation of the transactions contemplated by the
Merger Agreement;

         WHEREAS, the Employee is a key employee of the Company; and

         WHEREAS, the Employer desires to employ the Employee upon the
consummation of the transactions contemplated by the Merger Agreement;

         NOW, THEREFORE, in consideration of the premises and the mutual
promises and agreements contained herein, the parties hereto, intending to be
legally bound, hereby agree as follows:

1.       EMPLOYMENT.

         Subject to the terms hereof, the Employer hereby employs the Employee
commencing upon the consummation of the transactions contemplated by the Merger
Agreement (the date of such consummation being hereinafter referred to as the
"Effective Date"), and the Employee hereby accepts such employment as of the
Effective Date. Employee will serve as the Chief Executive Officer of the UDS
Division of the Employer and shall have such responsibilities, duties and
authority as set forth on Exhibit A, hereto (the "Position"). Employee agrees to
devote his full business time and best efforts to the performance of the duties
relating to the Position. Employee warrants that Employee is not under any
obligation, contractual or otherwise, limiting or affecting Employee's ability
or right to perform freely services for the Employer.

2.       TERM OF EMPLOYMENT.

         The initial term of Employee's employment (the "Initial Term") shall be
from the Effective Date until the earlier of (a) the third (3rd) anniversary of
the Effective Date or (b) the occurrence of any of the following events:
<PAGE>

                  (i)      The death or total disability of Employee (total
         disability meaning the failure to fully perform his normal required
         services hereunder for a period of three (3) months during any
         consecutive twelve (12) month period during the term hereof, as
         determined in good faith by the Board of Directors of the Employer
         ("Board of Directors"), by reason of mental or physical disability);

                  (ii)     The termination by Employer of Employee's employment
         hereunder, upon prior written notice to Employee, for "good cause", as
         determined in good faith by the Board of Directors. For purposes of
         this Agreement, "good cause" for termination of Employee's employment
         shall exist (A) if Employee is convicted of, pleads guilty to, or
         confesses to any felony or any act of fraud, misappropriation or
         embezzlement, (B) if the Employee has engaged in a dishonest act or in
         conduct or activities materially damaging to the property, business, or
         reputation of the Employer or an affiliate of the Employer, (C) if
         Employee violates any policy of the Employer including, without
         limitation, any equal employment opportunity policy or harassment
         policy, (D) if Employee fails to comply with the terms of this
         Agreement, and, within thirty (30) days after written notice from
         Employer of such failure, Employee has not corrected such failure or,
         having once received such notice of failure and having so corrected
         such failure, Employee at any time thereafter again fails to comply
         with the terms of this Agreement by reason of the same such failure,
         (E) if Employee violates any of the provisions contained in Section 4
         of this Agreement, or (F) if Employee tests positive for illegal drugs;
         or

                  (iii)    The termination of this Agreement by either party
         upon at least ninety (90) days prior written notice;

This Agreement may be extended for additional consecutive one-year periods
("Renewal Periods") by written agreement of the parties hereto at least 90 days
prior to the expiration of the Initial Term or any Renewal Period. The Initial
Term and any Renewal Periods are hereinafter referred to collectively as the
"Term".

3.       COMPENSATION AND BENEFITS.

         3.1      Compensation During Term of Employment. Employer will provide
Employee with the following salary, expense reimbursement and additional
employee benefits during the term of employment hereunder:

                  (a)      Salary. Employee will be paid a salary (the "Salary")
of no less than One Hundred Twenty-Five Thousand Dollars ($125,000) per annum,
less deductions and withholdings required by applicable law. The Salary shall be
paid to Employee in equal bi-weekly installments (or on such other basis as
other executives of Employer are compensated). The Salary shall be reviewed by
the Board of Directors of Employer on at least an annual basis.

                  (b)      Bonus. During the 3-year Initial Term of this
Agreement (during which time the Employee may be entitled to "Earnout Payments"
under the Merger Agreement), no additional bonus shall be payable from the
Employer. For fiscal years of the Employer following the end of the Initial
Term, the Employee shall be entitled to an incentive bonus of up

                                     - 2 -
<PAGE>

to ______ percent (___%) of Salary based on satisfaction of the performance
criteria established by the Employer.

                  (c)      Vacation. Employee shall be entitled to four (4)
weeks of vacation per calendar year during the term of this Agreement, in
accordance with the Employer's vacation pay policy. Any unused vacation days in
any calendar year may not be carried over to subsequent years.

                  (d)      Expenses. Employer shall reimburse Employee for all
reasonable and necessary business expenses incurred by Employee at the request
of or on behalf of Employer in accordance with and subject to the Employee's
compliance with expense approval and reimbursement policies and procedures in
effect from time to time.

                  (e)      Benefit Plans. Employee may participate in such
medical, dental, disability, hospitalization, life insurance and other benefit
plans (such as pension and profit sharing plans) as the Employer maintains from
time to time for the benefit of other similarly situated employees of Employer,
on the terms and subject to the conditions set forth in such plans.

                  (f)      Stock Options. At the first regular meeting of the
Board of Directors after the Effective Date, Employer will grant the Employee
options to purchase 50,000 shares of common stock of the Employer at a price
equal to the fair market value of such shares on the date of grant, subject to
the terms and conditions set forth in a separate option agreement and subject to
the terms and conditions of the stock option plan. Except as otherwise provided
in the option agreement or option plan, 50% of the options will vest on the 2nd
anniversary of the date of grant, and an additional 25% of the options will vest
on the 3rd and the 4th anniversaries of the date of grant provided the Employee
remains employed by the Employer on such dates.

         3.2      Effect of Termination.

                  (a)      Except as hereinafter provided, upon the termination
of the employment of Employee hereunder for any reason, Employee shall be
entitled to all compensation and benefits earned or accrued under Section 3.1 as
of the effective date of termination (the "Termination Date"), but from and
after the Termination Date no additional compensation or benefits shall be
earned by Employee hereunder.

                  (b)      If Employee's employment hereunder is terminated by
Employer pursuant to Section 2(b)(iii) hereof, then, in addition to any other
amount payable hereunder, Employer shall continue to pay Employee his normal
Salary pursuant to Section 3.1(a) for a six-month period (on the same basis as
if Employee continued to serve as an employee hereunder for such applicable
period).

4.       RESTRICTIVE COVENANTS.

         4.1      Definitions. For the purposes of this Section 4, the following
definitions shall apply:

                  (a)      "Company Activities" means the business of
teleservices, fulfillment services, e-commerce fulfillment and e-commerce return
services as well as other similar

                                     - 3 -
<PAGE>

services that the Employer or its subsidiaries or the UDS Division of the
Employer is involved in at the date of this agreement, but specifically
excluding software development and e-commerce consulting services.

                  (b)      "Competitor" means any business, individual,
partnership, joint venture, association, firm, corporation or other entity,
other than the Employer or its affiliates or subsidiaries, engaged, wholly or
partly, in Company Activities.

                  (c)      "Competitive Position" means (i) the direct or
indirect ownership or control of the equity or operations of all or any portion
of a Competitor; or (ii) any employment or independent contractor arrangement
with any Competitor whereby Employee will serve such Competitor in any
managerial capacity.

                  (d)      "Confidential Information" means any confidential,
proprietary business information or data belonging to or pertaining to Employer
that does not constitute a "Trade Secret" (as hereinafter defined) and that is
not generally known by or available through legal means to the public,
including, but not limited to, information regarding Employer's customers or
actively sought prospective customers, suppliers, manufacturers and distributors
gained by Employee as a result of his employment with Employer.

                  (e)      "Customer" means actual customers or actively sought
prospective customers of Employer during the Term.

                  (f)      "Noncompete Period" or "Nonsolicitation Period" means
the period beginning on the Effective Date and ending on the second anniversary
of the termination of Employee's employment with Employer.

                  (g)      "Territory" means the area within a thirty-five (35)
mile radius of the office of Employer located at 4910 Longley Lane, Suite 101,
Reno, Nevada 89502.

                  (h)      "Trade Secrets" means information or data of or about
Employer, including but not limited to technical or non-technical data,
formulas, patterns, compilations, programs, devices, methods, techniques,
drawings, processes, financial data, financial plans, products plans, or lists
of actual or potential customers, clients, distributees or licensees,
information concerning Employer's finances, services, staff, contemplated
acquisitions, marketing investigations and surveys, that (i) derive economic
value, actual or potential, from not being generally known to, and not being
readily ascertainable by proper means by, other persons who can obtain economic
value from their disclosure or use; and (ii) are the subject of efforts that are
reasonable under the circumstances to maintain their secrecy.

         4.2      Trade Name and Confidential Information.

                  (a)      Employee hereby agrees that (i) with regard to each
item constituting all or any portion of the Trade Secrets, at all times during
the Noncompete Period and all times during which such item continues to
constitute a Trade Secret under applicable law; and (ii) with regard to any
Confidential Information, during the Noncompete Period:

                           (i)      Employee shall not, directly or by assisting
         others, own, manage, operate, join, control or participate in the
         ownership, management, operation or control

                                     - 4 -
<PAGE>

         of, or be connected in any manner with, any business conducted under
         any corporate or trade name of Employer or name similar thereto,
         without the prior written consent of Employer;

                           (ii)     Employee shall hold in confidence all Trade
         Secrets and all Confidential Information and will not, either directly
         or indirectly, use, sell, lend, lease, distribute, license, give,
         transfer, assign, show, disclose, disseminate, reproduce, copy,
         appropriate or otherwise communicate any Trade Secrets or Confidential
         Information, without the prior written consent of Employer; and

                           (iii)    Employee shall immediately notify Employer
         of any unauthorized disclosure or use of any Trade Secrets or
         Confidential Information of which Employee becomes aware. Employee
         shall assist Employer, to the extent necessary, in the procurement or
         any protection of Employer's rights to or in any of the Trade Secrets
         or Confidential Information.

         4.3      Noncompetition.

                  (a)      The parties hereto acknowledge that Employee is
conducting Company Activities throughout the Territory. Employee acknowledges
that to protect adequately the interest of Employer in the business of Employer
it is essential that any noncompete covenant with respect thereto cover all
Company Activities within the entire Territory.

                  (b)      Employee hereby agrees that, during the Noncompete
Period, Employee will not, in the Territory, either directly or indirectly,
alone or in conjunction with any other party, accept, enter into or take any
action in conjunction with or in furtherance of a Competitive Position.

                  Nothing contained in this Section 4 shall prohibit Employee
from acquiring not more than five percent (5%) of any company whose common stock
is publicly traded on a national securities exchange or in the over-the-counter
market.

                  (c)      Employer agrees that Employee shall not be subject to
the provision of this Section 4.3 in the event Employee is terminated by
Employer pursuant to Section 2(iii).

         4.4      Nonsolicitation of Customers. Employee hereby agrees that
Employee will not, during the Nonsolicitation Period, either directly or
indirectly, alone or in conjunction with any other party, solicit, divert or
appropriate or attempt to solicit, divert or appropriate, any Customer for the
purpose of providing the Customer with services or products competitive with
those offered by Employer during the Term; provided, however, that following the
end of the Term, the covenant in this clause shall limit Employee's conduct only
with respect to those Customers with whom Employee had substantial contact
(through direct or supervisory interaction with the Customer or the Customer's
account) during a period of time up to but no greater than two (2) years prior
to the last day of the Term.

         4.5      Nonsolicitation of Employees. Employee hereby agrees that
during the Nonsolicitation Period, Employee will not, whether voluntarily or
involuntarily, act in any way with the purpose or effect of soliciting,
recruiting, or encouraging, directly or indirectly, any

                                     - 5 -
<PAGE>

person, with the exception of Laura West, who is or was an employee of the
Employer or its affiliates at any time during the one-year period prior to
Employee's termination of employment, to leave the employ of the Employer or its
affiliates.

         4.6      Works. Employee acknowledges that Employee's work on and
contributions to documents, programs, methodologies, protocols, and other
expressions in any tangible medium (collectively, "Works") are within the scope
of Employee's employment and part of Employee's duties, responsibilities or
assignment. Employee's work on and contributions to the Works will be rendered
and made by Employee for, at the instigation of, and under the overall direction
of, Employer, and all such work and contributions, together with the Works, are
and at all times shall be regarded, as "work made for hire" as that term is used
in the United States Copyright Laws. Without limiting this acknowledgment,
Employee assigns, grants, and delivers exclusively to Employer all rights,
titles, and interests in and to any such Works, and all copies and versions,
including all copyrights and renewals. Employee will execute and deliver to
Employer, its successors and assigns, any assignments and documents Employer
requests for the purpose of establishing, evidencing, and enforcing or defending
its complete, exclusive, perpetual, and worldwide ownership of all rights,
titles, and interests of every kind and nature, including all copyrights, in and
to the Works, and Employee constitutes and appoints Employer as its agent to
execute and deliver any assignments or documents Employee fails or refuses to
execute and deliver, this power and agency being coupled with an interest and
being irrevocable.

         4.7      Inventions and Ideas. Employee shall disclose promptly to
Employer, and only to Employer, any invention or idea of Employee (developed
alone or with others) conceived or made during Employee's employment by Employer
or within six months of his termination of employment with the Employer.
Employee assigns to Employer any such invention or idea in any way connected
with Employee's employment or related to Employer's business, research or
development, or demonstrably anticipated research or development, and will
cooperate with Employer and sign all papers deemed necessary by Employer to
enable it to obtain, maintain, protect and defend patents covering such
inventions and ideas and to confirm Employer's exclusive ownership of all rights
in such inventions, ideas and patents, and irrevocably appoints Employer as its
agent to execute and deliver any assignments or documents Employee fails or
refuses to execute and deliver promptly, this power and agency being coupled
with an interest and being irrevocable. This constitutes the Employer's written
notification that this assignment does not apply to an invention for which no
equipment, supplies, facility or trade secret information of the Employer was
used and which was developed entirely on Employee's own time, unless (a) the
invention relates (i) directly to the business of the Employer, or (ii) to the
Employer's actual or demonstrably anticipated research or development, or (b)
the invention results from any work performed by Employee for the Employer.

         4.8      Non-Disparagement. Employee shall not at any time make false,
misleading or disparaging statements about the Employer, its products, services,
management, employees or customers.

5.       MISCELLANEOUS.

         5.1      Severability. The covenants in this Agreement shall be
construed as covenants independent of one another and as obligations distinct
from any other contract between Employee and Employer. Any claim that Employee
may have against Employer, whether related

                                     - 6 -
<PAGE>

to this Agreement or otherwise, shall not constitute a defense to enforcement by
Employer of this Agreement. Rights and restrictions in this Agreement may be
exercised and are applicable only to the extent they do not violate any
applicable laws, and are intended to be limited to the extent necessary so they
will not render this Agreement illegal, invalid, or unenforceable. If any term
shall be held illegal, invalid, or unenforceable by a court of competent
jurisdiction, the remaining terms shall remain in full force and effect. This
Agreement does not in any way limit the Employer's rights under the laws of
unfair competition, trade secret, copyright, patent, trademark or any other
applicable law(s), which are in addition to rights under this Agreement.

         5.2      Survival of Obligations. The covenants and provisions in
Sections 4 and 5 of this Agreement shall survive termination of this Agreement
and the termination of Employee's employment, regardless of who causes the
termination and under what circumstances.

         5.3      Notices. Any notice or other document to be given hereunder by
any party hereto to any other party hereto shall be in writing and delivered
personally or sent by pre-paid, first class certified or registered mail, return
receipt requested, or by facsimile transmission, to the intended recipient
thereof at the following address or facsimile number:

                  EMPLOYER

                  Innotrac Corporation
                  6655 Sugarloaf Parkway
                  Duluth, GA 30097
                  Attention: Mr. Scott Dorfman
                             Chief Executive Officer
                  Telephone No.: (678) 584-4000
                  Facsimile No.: (678) 584-8978

                  EMPLOYEE

                  Mr. Patrick West

                  -----------------------

                  -----------------------
                  Telephone No.:
                                 --------------------
                  Facsimile No.:
                                 --------------------

or at such other address or number for a party as shall be specified by like
notice. Any notice which is delivered in the manner provided herein shall be
deemed to have been duly given to the party to whom it is directed immediately
(if given or made in person or by facsimile confirmed by mailing a copy thereof
to the recipient in accordance with this Section 5.3 on the date of such
facsimile), or 5 days after mailing (if given or made by mail), and in proving
the same it shall be sufficient to show that the envelope containing such notice
or communication was delivered to the delivery or postal service and duly
addressed, or that receipt of a facsimile was confirmed as provided above.

         5.4      Waiver. Failure of either party to insist, in one or more
instances, on performance by the other in strict accordance with the terms and
conditions of this Agreement shall not be deemed a wavier or relinquishment of
any right granted in this Agreement or the future

                                     - 7 -
<PAGE>

performance of any such term or condition or of any other term or condition of
this Agreement, unless such waiver is contained in a writing signed by the party
making the waiver.

         5.5      Binding Effect. This Agreement inures to the benefit of, and
is binding upon, Employer and their respective successors and assigns, and
Employee, together with Employee's executor, administrator, personal
representative, heirs, and legatees.

         5.6      Entire Agreement. This Agreement is intended by the parties
hereto to be the final expression of their agreement with respect to the subject
matter hereof and is the complete and exclusive statement of the terms thereof,
notwithstanding any representations, statements or agreements to the contrary
heretofore made. This Agreement may be modified only by a written instrument
signed by all of the parties hereto.

         5.7      Governing Law. This Agreement shall be deemed to be made in,
and in all respects shall be interpreted, construed, and governed by and in
accordance with, the laws of the State of Nevada. No provision of this Agreement
shall be construed against or interpreted to the disadvantage of any party
hereto by any court or other governmental or judicial authority or by any board
of arbitrators by reason of such party or its counsel having or being deemed to
have structured or drafted such provision.

         5.8      Headings. The section and paragraph headings contained in this
Agreement are for reference purposes only and shall not affect in any way the
meaning or interpretation of this Agreement.

         5.9      Specific Performance. Each party hereto hereby agrees that any
remedy at law for any breach of the provisions contained in this Agreement shall
be inadequate and that the other parties hereto shall be entitled to specific
performance and any other appropriate injunctive relief in addition to any other
remedy such party might have under this Agreement or at law or in equity.

         5.10     Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed to be an original but all of which
together shall constitute one and the same instrument. Genuine signatures
transmitted by telecopier shall be binding, provided that original signatures
follow promptly.

         5.11     Public Announcement. Neither party shall disclose that this
Agreement has been executed until such time as both parties mutually agree to
such disclosure.

                                     - 8 -
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the date first above written.

                                  INNOTRAC CORPORATION

                                  By:  /s/ David L. Ellin
                                       -----------------------------------------
                                       David L. Ellin
                                       Senior Vice President and Chief Operating
                                       Officer

                                  EMPLOYEE

                                  /s/ Patrick West
                                  ----------------------------------------------
                                  Patrick West

                                     - 9 -
<PAGE>

                                    EXHIBIT A

                                  The Position

PLANNING

         -        Develop and execute overall UDS Division business plan to be
                  presented to an approved by corporate management of the
                  Employer
         -        Monitor performance relative to goals and objectives of the
                  UDS Division
         -        Advise Employer corporate management of variances; recommend
                  corrective action and/or alternate plans for UDS Division
         -        Review daily and monthly operational goals of UDS Division

FINANCIAL

         -        Develop UDS Division operating budget to be approved by
                  Employer corporate management
         -        Monitor UDS Division financial and accounting staff
         -        Review UDS Division monthly and annual financial reports and
                  budgets with Employer corporate management
         -        Direct UDS Division financial and accounting staff to make
                  adjustments/corrections

COST AND QUALITY CONTROL

         -        Ensure all established cost, quality, and delivery commitments
                  of UDS Division are met

BUSINESS DEVELOPMENT MANAGEMENT

         -        Monitor key relationships with UDS Division equipment
                  providers, contractors, vendors, and consultants
         -        Advise and assist Chief Executive Officer of Employer with
                  relationship planning and communications
         -        Review with Employer Business Development team new clients and
                  prospects
         -        Set strategies and goals for business development for UDS
                  Division

SYSTEMS AND PROCEDURES

         -        Develop goals for updated systems, procedures and reporting
                  methods
         -        Review, publish and update the UDS Division operations manual
         -        Monitor existing UDS Division operational systems; identify
                  the need for changes Develop, recommend and implement
                  improvements to existing systems of UDS Division

HUMAN RESOURCES

         -        Identify staffing needs and recommend staff changes/additions
                  for UDS Division
         -        Implement and/or supervise employee recruitment for UDS
                  Division
         -        Ensure training of all UDS Division assigned employees
         -        Make UDS Division management and director level staffing
                  decisions

                                      A-1

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00036-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00036-of-00352.parquet"}]]