Document:

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                                                                     Exhibit 4.3

        This SECOND AMENDMENT AGREEMENT, dated as of September 22, 1999 (this
"Agreement"), is among ABM INDUSTRIES INCORPORATED, a Delaware corporation (the
"Company"), the several financial institutions (collectively, the "Banks";
individually, a "Bank") party to the Credit Agreement, dated as of June 25,
1997, as amended (the "Credit Agreement"), among the Company, the Banks, and
BANK OF AMERICA, N.A. (formerly known as BANK OF AMERICA NATIONAL TRUST AND
SAVINGS ASSOCIATION), as agent for the Banks (in such capacity, the "Agent").

        The parties hereto agree as follows:

        Section 1. Definitions. Terms defined in the Credit Agreement, as
amended hereby, are used herein with the same meanings unless otherwise
specifically defined herein.

        Section 2. Amendments to the Credit Agreement. The Credit Agreement is
hereby amended to amend and restate in its entirety the definition of "Permitted
Stock Repurchases" as follows:

                "Permitted Stock Repurchases" means repurchases or redemptions
        by the Company of its capital stock for fair and reasonable
        consideration not exceeding in aggregate amount $35,000,000 with respect
        to all such repurchases or redemptions made on or after the Closing
        Date.

        Section 3. Effect. Except as specifically set forth herein, this
Agreement does not limit, modify, amend, waive, grant any consent with respect
to, or otherwise affect (a) any right, power or remedy of the Agent or any Bank
under the Credit Agreement or any other Loan Document, (b) any provision of the
Credit Agreement or any other Loan Documents all of which shall remain in full
force and effect and are hereby ratified and confirmed. This Agreement does not
entitle, or imply any consent or agreement to, any further or future
modification of, amendment to, waiver of, or consent with respect to any
provision of the Credit Agreement or any other Loan Document.

        Section 4. Costs. The Company shall pay all fees, costs, and expenses of
any kind (including the reasonable fees and disbursements of counsel and
allocated costs for in-house legal services and a $5,000 amendment fee to each
Bank upon such Bank's execution and delivery of this Agreement) incurred by the
Agent in connection with the negotiation, preparation, and execution of this
Agreement and the other documents contemplated hereby.

        Section 5. Conditions of Effectiveness. This Agreement shall become
effective as of the date hereof when the Agent has received counterparts hereof
signed by the Company and the Majority Banks. Promptly upon the occurrence
thereof, the Agent shall notify the Company and the Banks of the effectiveness
of this Agreement, and such notice shall be conclusive and binding as to the
occurrence thereof on all parties hereto.

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        Section 6. Representations and Warranties. The Company represents and
warrants to the Agent and each Bank that:

               (a) The execution, delivery and performance by the Company of
this Agreement are within the Company's corporate powers, have been duly
authorized by all necessary corporate action, and require no action by or in
respect of, or filing with, any governmental body, agency or official, and the
execution, delivery and performance by the Company of this Agreement do not
contravene, or constitute a default under, any provision of applicable law or
regulations or of the certificate or articles of incorporation or the by-laws of
the Company or any of its Subsidiaries, or any other material agreement,
judgment, injunction, order, decree or other instrument binding upon the Company
or any of its Subsidiaries or any assets of the Company or any of its
Subsidiaries.

               (b) This Agreement constitutes the valid and binding obligation
of the Company, enforceable against the Company in accordance with its
respective terms, except as enforceability may be subject to applicable
bankruptcy, insolvency, reorganization, moratorium or other laws now or
hereafter in effect relating to creditors' rights, and to general principles of
equity (regardless of whether enforcement is sought in a proceeding in equity or
at law).

               (c) After giving effect to this Agreement, no Event of Default or
Default has occurred and is continuing, and after giving effect to this
Agreement, the representations and warranties of the Company contained in the
Credit Agreement and the other Loan Documents delivered pursuant thereto are
true and correct in all material respects as of the date hereof as if made on
the date hereof (except to the extent such representations and warranties
expressly refer to an earlier date, in which case they shall be true and correct
as of such earlier date).

        Section 7. Counterparts; Facsimile Signatures. This Agreement may be
executed in any number of counterparts and by different parties hereto in
separate counterparts, each of which when so executed and delivered shall be
deemed to be an original with the same effect as if all the signatures were on
the same instrument. Delivery of an executed counterpart of the signature page
to this Agreement by telecopier shall be effective as delivery of a manually
executed counterpart of this Agreement. Any party delivering an executed
counterpart of the signature page to this Agreement by telecopier shall
thereafter promptly deliver a manually executed counterpart of this Agreement,
but the failure to deliver such manually executed counterpart shall not affect
the validity, enforceability, and binding effect of this Agreement.

        Section 8 Governing Law and Jurisdiction; Waiver of Jury Trial. THIS
AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL
LAWS OF THE STATE OF CALIFORNIA AND IS SUBJECT TO THE PROVISIONS OF SECTIONS
11.15 AND 11.16 OF THE CREDIT AGREEMENT, RELATING TO GOVERNING LAW AND
JURISDICTION AND WAIVER OF JURY TRIAL, THE PROVISIONS OF WHICH ARE BY THIS
REFERENCE HEREBY INCORPORATED HEREIN IN FULL.

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        IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed and delivered in San Francisco, California, by their proper and
duly authorized officers as of the day and year first above written.

COMPANY:                                ABM INDUSTRIES INCORPORATED

                                        By:    /s/ Douglas B. Bowlus
                                            ------------------------------------
                                        Title: Vice President and Treasurer
                                               ---------------------------------

AGENT BANK:                             BANK OF AMERICA, N.A. (formerly known as
                                        BANK OF AMERICA NATIONAL TRUST AND
                                        SAVINGS ASSOCIATION), as Agent Bank

                                        By:    /s/ Christine Cordi
                                            ------------------------------------
                                        Title: Vice President
                                               ---------------------------------

BANKS:                                  BANK OF AMERICA, N.A. (formerly known as
                                        BANK OF AMERICA NATIONAL TRUST AND
                                        SAVINGS ASSOCIATION), as a Bank and as
                                        Issuing Bank

                                        By:    /s/ Henry Rogers
                                            ------------------------------------
                                        Title: Senior Vice President
                                               ---------------------------------

                                        KEYBANK NATIONAL ASSOCIATION

                                        By:    /s/ Mary K. Young
                                            ------------------------------------
                                        Title: Assistant Vice President
                                               ---------------------------------

                                        UNITED STATES NATIONAL BANK OF OREGON

                                        By:    /s/ Aaron J. Gordon
                                            ------------------------------------
                                        Title: Vice President
                                               ---------------------------------<PAGE>   1
                                                                   EXHIBIT 10.47

                          ABM INDUSTRIES INCORPORATED

                             AMENDMENT NO. 1 TO THE

                        1987 INCENTIVE STOCK OPTION PLAN

      ABM INDUSTRIES INCORPORATED, having established the 1987 Incentive Stock
Option Plan (the "Plan"), hereby amends the Plan effective as of December 19,
1995 as follows:

      The second sentence of section 4 of Article I of the Plan is amended to
read as follows:

      The aggregate number of shares which may be issued under the Plan shall
not exceed 2,100,000 shares of Common Stock, unless an adjustment is required
in accordance with Article III.

      IN WITNESS WHEREOF, ABM INDUSTRIES INCORPORATED, by its duly authorized
officer, has executed this Amendment No. 1 on the date indicated below.

                                        ABM INDUSTRIES INCORPORATED

                                        By: /s/ LORRAINE P. O'HARA
                                           -----------------------------

                                     Title: Assistant Secretary
                                           -----------------------------

                                     Dated:  March 19, 1996
                                           -----------------------------<PAGE>   1
                                                                   EXHIBIT 10.48

                             AMENDMENT NO. 2 TO THE
                          ABM INDUSTRIES INCORPORATED
                        1987 INCENTIVE STOCK OPTION PLAN
                        (DECEMBER 19, 1994 RESTATEMENT)

     ABM INDUSTRIES INCORPORATED, having established the 1987 Incentive Stock
Option Plan (December 19, 1994 Restatement) (the "Plan"), hereby amends the
Plan, effective as of March 30, 1999 as follows:

     The name of the Plan shall be "Time Vested" Incentive Stock Option Plan.

     IN WITNESS WHEREOF, ABM INDUSTRIES INCORPORATED, by its duly authorized
officer, has executed this Amendment No. 2 on the date indicated below.

                                        ABM INDUSTRIES INCORPORATED

                                        BY: /s/ LORRAINE P. O'HARA
                                           -----------------------------

                                     TITLE: Assistant Secretary
                                           -----------------------------
                                     DATED: March 30, 1999
                                           -----------------------------

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