Document:

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                                                                    Exhibit 4.03
                                                                    ------------

                    AMENDMENT TO THIRD AMENDED AND RESTATED
                 INFORMATION AND REGISTRATION RIGHTS AGREEMENT

         This Amendment to Third Amended and Restated Information and
Registration Rights Agreement (this "Amendment") is entered into as of March 23,
                                     ---------
2000, by and among Concur Technologies, Inc., a Delaware corporation (the
"Company") and the other persons and entities whose names are set forth on the
 -------
signature pages hereto. This Amendment is intended to amend that Third Amended
and Restated Information and Registration Rights Agreement dated as of May 26,
1999, by and among the Company and the Investors listed on the signature pages
thereto (the "Rights Agreement"). Capitalized terms used but not defined herein
              ----------------
shall have the meanings assigned to such terms in the Rights Agreement.

                                   RECITALS

A.        On May 26, 1999, the Company entered into the Rights Agreement with
certain of its securities holders.

B.        Pursuant to a Stock Purchase Agreement by and between the Company and
SAFECO Corporation ("Safeco") and Nortel Networks, Inc. ("Nortel"), dated as of
February 22, 2000 (the "Stock Purchase Agreement"), Safeco and Nortel are
acquiring shares of Common Stock of the Company (the "Purchased Shares").
Pursuant to certain other agreements, warrants are being issued to each of
Safeco and Nortel for the purchase of shares of the Common Stock of Concur (the
"Warrant Shares").

C.        As stockholders of the Company, the Investors will benefit from the
investment made by Safeco and Nortel pursuant to the Stock Purchase Agreement.
Therefore, in order to satisfy a condition to closing the transaction
contemplated by the Stock Purchase Agreement, the Company and certain Investors
hereby amend the Rights Agreement pursuant to, and in compliance with, Section
19.6 of the Rights Agreement to provide for the inclusion of the Purchased
Shares and the Warrant Shares as Registrable Securities thereunder for the
purposes of demand and piggyback registration rights and Nortel and Safeco as
Investors thereunder.

                                   AGREEMENT

Now, therefore, in consideration of the mutual promises and covenants set forth
herein, the Company and the Investors hereby agree that the Rights Agreement
shall be amended as follows:

         1. The definition of the term "Investor" is amended in its entirety,
and shall mean, for all purposes of this Amendment and the Rights Agreement,
"the persons listed on Schedule A and Schedule B of the Rights Agreement, and
Nortel and Safeco."

         2. Section 1 of the Rights Agreement is amended to add thereto a new
definition (l) as follows:

                                       1
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                  "Additional Registrable Securities. The term `Additional
                   ---------------------------------            ----------
                  Registrable Securities' means the shares of Common Stock
                  ----------------------
                  issued or issuable to Safeco Corporation ("Safeco") and Nortel
                  Networks, Inc. ("Nortel") pursuant to the Stock Purchase
                  Agreement dated as of February 22, 2000 between the Company,
                  Safeco, and Nortel (the "Stock Purchase Agreement"), including
                  any shares of Common Stock issued pursuant to stock splits,
                  stock dividends and similar distributions with respect to such
                  shares."

         3.       Section 1(e) of the Rights Agreement shall be amended in its
                  entirety as follows: "(e) `Initiating Holders' shall mean (A)
                                             ------------------
                  for purposes of Section 7.1, Holders, other than Safeco and
                  Nortel, who in the aggregate hold at least twenty-five percent
                  (25%) of the Registrable Securities described in 1(h)(i) and
                  (B) for all other purposes, depending upon the context, the
                  party or parties initiating the request for the relevant
                  registration."

         4.       Section 1(h) of the Rights Agreement shall be amended in its
                  entirety as follows: "(h) `Registrable Securities' shall mean
                                             ----------------------
                  (i) all Common Stock not previously sold to the public and
                  issued or issuable upon conversion or exercise of any of the
                  Company's Convertible Securities purchased by or issued to the
                  Investors, including Common Stock issued pursuant to stock
                  splits, stock dividends and similar distributions, (ii) any
                  securities of the Company granted registration rights pursuant
                  to Section 14 of this Agreement, (iii) from and after the one
                  year anniversary of the Closing under the Stock Purchase
                  Agreement, the Additional Registrable Securities, and (iv)
                  with respect to Registrations by the Company for its own
                  account, underwritten offerings for the account of other
                  security holders, and Registrations pursuant to Section
                  7.1(b), the shares issued upon exercise of the warrants issued
                  to Safeco and Nortel pursuant to the Definitive Agreements
                  referenced in the Stock Purchase Agreement including any
                  shares of Common Stock issued pursuant to stock splits, stock
                  dividends and similar distributions with respect to such
                  shares ("Warrant Shares")."

         5.       Section 7.1 of the Rights Agreement shall be amended in its
                  entirety as follows: "7.1 Request for Registration on Form
                  Other Than Form S-3.

                  (a)  Subject to the terms of this Agreement, in the event that
                  the Company shall receive from the Initiating Holders at any
                  time after October 31, 1999, a written request that the
                  Company effect any Registration with respect to all or a part
                  of the Registrable Securities on a form other than Form S-3
                  for an offering of at least 25% of the then outstanding
                  Registrable Securities (or any lesser percent if the
                  reasonably anticipated aggregate offering price to the public
                  would exceed $10,000,000), the Company (i) shall promptly give
                  written notice of the proposed Registration to all other
                  Holders and (ii) shall, as soon as

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                  practicable, use its best efforts to effect Registration of
                  the Registrable Securities specified in such request, together
                  with any Registrable Securities of any Holder joining in such
                  request as are specified in a written request given within
                  twenty (20) days after written notice from the Company.

                  (b)  Subject to the terms of this Agreement, in the event that
                  the Company shall receive from (i) Safeco, or (ii) Nortel, at
                  any time on or after the one year anniversary of the Closing
                  under the Stock Purchase Agreement, a written request that the
                  Company effect any Registration (not required to be effected
                  pursuant to Section 415 under the Securities Act) with respect
                  to all or a part of the Additional Registrable Securities
                  and/or the Warrant Shares on a form other than Form S-3 with
                  an aggregate offering price to the public of at least
                  $10,000,000, the Company shall (i) promptly give written
                  notice of the proposed Registration to all other Holders and
                  shall (ii) as soon as practicable, use its best efforts to
                  effect Registration of the Registrable Securities specified in
                  such request, together with any Registrable Securities of any
                  Holder joining in such request as are specified in a written
                  request given within twenty (20) days after written notice
                  from the Company. Each of Safeco and Nortel may initiate one
                  (1) Registration pursuant to this Section 7.1(b).

                  (c)  The Company shall not be obligated to take any action to
                  effect any such registration pursuant to this Section 7.1 (i)
                  during the period starting with the date sixty (60) days prior
                  to the Company's estimated date of filing, and ending on the
                  date ninety (90) days immediately following the effective date
                  of an underwritten public offering pertaining to securities of
                  the Company (other than a registration of securities in a Rule
                  145 transaction or with respect to an employee benefit plan)
                  provided that the Company is employing all reasonable efforts
                  in good faith to cause such Registration to become effective
                  (provided that in the case of a Registration proposed by
                  Safeco or Nortel, the Company shall have given Safeco and
                  Nortel the opportunity to include any Registrable Securities
                  held by them in such offering) or (ii) after the Company has
                  effected three such Registrations pursuant to Section 7.1(a)
                  and one Registration by Safeco under Section 7.1(b) and one
                  Registration by Nortel under Section 7.1(b).

         6.       Section 7.3(a) of the Rights Agreement shall be amended in its
entirety as follows:

                  (a)  If a Holder or Holders of the outstanding Registrable
                  Securities request that the Company file a Registration
                  Statement on Form S-3 (or any successor form to Form S-3) for
                  a public offering of shares of Registrable Securities the
                  reasonably anticipated aggregate price to the public of which,
                  net of underwriting discounts and commissions, would not be
                  less than $2,000,000, and the Company is a registrant entitled
                  to use Form S-3 to register the Registrable Securities for
                  such an offering, the

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                  Company (i) shall promptly give written notice of the proposed
                  Registration to all other Holders and (ii) shall use all
                  reasonable efforts to effect Registration of the Registrable
                  Securities specified in such request, together with any
                  Registrable Securities of any Holder joining in such request
                  as are specified in a written request given within twenty (20)
                  days after notice from the Company, and to cause such
                  Registrable Securities to be qualified in such jurisdictions
                  as the Holder or Holders may reasonably request; provided,
                  however, that the Company shall not be required to effect more
                  than two Registrations pursuant to this Section 7.3 in any
                  twelve (12) month period. The substantive provisions of
                  Section 7.5 shall be applicable to each registration initiated
                  under this Section 7.3.

         7.       Section 7.5.4 of the Rights Agreement shall be amended in its
                  entirety as follows:

                  "7.5.4   Marketing Limitation in Demand Registration.
                           -------------------------------------------

                  In the event the Underwriter's Representative advises the
                  Initiating Holders in writing that market factors (including,
                  without limitation, the aggregate number of shares of Common
                  Stock requested to be Registered, the general condition of the
                  market and the status of the persons proposing to sell
                  securities pursuant to the Registration) require a limitation
                  of the number of shares to be underwritten, the underwriter
                  and the Company may limit the number of Registrable Securities
                  to be included in the Registration and underwriting; provided,
                  however, that no Registrable Securities shall be so excluded
                  unless (i) first, the Common Stock (other than Registrable
                  Securities) held by officers or employees of the Company, (ii)
                  second, the securities other than Registrable Securities and
                  (iii) third, the securities requested to be registered by the
                  Company, shall be excluded from such Registration to the
                  extent required by such limitation. If a limitation of the
                  number of shares is still required, the Initiating Holders
                  shall so advise all Holders and the number of shares of
                  Registrable Securities that may be included in the
                  Registration and underwriting shall be allocated, among all
                  Holders in proportion, as nearly as practicable, to the
                  respective amounts of Registrable Securities entitled to
                  inclusion in such Registration held by such Holders at the
                  time of filing

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                  the Registration Statement; provided, however, that in the
                  case of a demand registration initiated by Safeco or Nortel
                  pursuant to Section 7.1(b), no Registrable Securities of the
                  person initiating the Registration shall be excluded from such
                  Registration unless the securities held by all other holders
                  are first excluded to the extent required by such limitation.
                  No Registrable Securities or other securities excluded from
                  the underwriting by reason of this Section 7.5.4 shall be
                  included in such Registration Statement."

         8.       Section 9 of the Rights Agreement shall be amended in its
                  entirety as follows:

                  9.       "Expenses of Registration.
                            ------------------------

                  All Registration Expenses incurred in connection with each
                  Registration brought pursuant to Sections 7.1(a) and 7.1(b)
                  and unlimited Registrations pursuant to Sections 7.3 and 8,
                  shall be borne by the Company. All Registration Expenses
                  incurred in connection with any other registration,
                  qualification, or compliance, shall be apportioned among the
                  Holders and other holders of the securities so registered on
                  the basis of the number of shares so registered.
                  Notwithstanding the above, the Company shall not be required
                  to pay for any expenses of any registration proceeding begun
                  pursuant to Section 7 if the registration request is
                  subsequently withdrawn at the request of the Holders of a
                  majority of the Registrable Securities to be registered (which
                  Holders shall bear such expenses), unless (i) in the case of a
                  registration begun pursuant to Section 7.1(a), the Holders of
                  a majority of the Registrable Securities (excluding Nortel and
                  Safeco and their Registrable Securities) agree to forfeit
                  their right to one demand registration pursuant to Section
                  7.1(a), or (ii) in the case of a registration begun pursuant
                  to Section 7.1(b), the requesting party, Safeco or Nortel, as
                  the case may be, agrees to forfeit its demand registration
                  pursuant to Section 7.1(b); provided further, however, that if
                  at the time of such withdrawal, the Holders have learned of a
                  Material Adverse Event with respect to the condition,
                  business, or prospects of the Company not known to the Holders
                  at the time of their request, then the Holders shall not be
                  required to pay any of such expenses and shall retain their
                  rights pursuant to Section 7. All Selling Expenses shall be
                  borne by the holders of the securities Registered pro rata on
                  the basis of the number of shares Registered."

         9.       Section 10 of the Rights Agreement shall be amended in its
                  entirety as follows:

                  "The rights to cause the Company to register securities
                  granted under Section 7 and 8 of this Agreement shall be
                  terminated, with respect to each Holder on the earlier of (i)
                  in the case of Holders other than Safeco or Nortel, the date
                  five years after the closing date of the Company's initial
                  public offering and (ii) upon such Holders holding less than
                  1% of the outstanding Registrable Securities (or, if less,
                  one-half of the Registrable Securities acquired by such Holder
                  from the Company.)"

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         10. The first sentence of Section 14 of the Rights Agreement shall be
amended by inserting the following clause (iii) immediately after clause (ii) of
such sentence:

             "and (iii) if such holders are to receive piggyback registration
             rights superior to or on a parity with Safeco and Nortel, the
             consent of Safeco and Nortel."

         11. The Rights Agreement as modified herein shall remain in full force
and effect as so modified.

         12. This Amendment may be executed in two or more counterparts, each of
which shall be deemed an original, but all of which together shall constitute
one and the same instrument.

         13. This Amendment shall be governed by, and construed in accordance
with the laws of the State of California excluding those laws that direct the
application of the law of another jurisdiction.

         IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the date first written above.

                                 CONCUR TECHNOLOGIES, INC.

                                 By:/s/ Sterling R. Wilson
                                   --------------------------------------------

                                 Its:Chief Financial Officer and Executive Vice
                                     ------------------------------------------
                                     President of Operations
                                     -----------------------

                 (Signature Page to Amendment to Third Amended
               and Restated Information and Registration Rights
                                  Agreement)

                                       6
<PAGE>

                              INSTITUTIONAL VENTURE PARTNERS VII, L.P.
                              by its General Partner
                              Institutional Venture Management VII, L.P.

                              By: /s/ Norman A. Fogelsong
                                  --------------------------------------
                                  Norman A. Fogelsong, A General Partner

                              IVP FOUNDERS FUND I, L.P.
                              by its General Partner
                              Institutional Venture Management VI, L.P.

                              By: /s/ Norman A. Fogelsong
                                  --------------------------------------
                                  Norman A. Fogelsong, A General Partner

                              INSTITUTIONAL VENTURE MANAGEMENT
                              VII, L.P.

                              By: /s/ Norman A. Fogelsong
                                  --------------------------------------
                                  Norman A. Fogelsong, A General Partner

                              BRENTWOOD ASSOCIATES VI, L.P.
                              By: Brentwood VI Ventures, L.P.
                                  Its General Partner

                              By: /s/
                                  --------------------------------------
                                  General Partner

                              BRENTWOOD AFFILIATES FUND II, L.P.
                              By: Brentwood VII Ventures, LLC
                                  Its General Partner

                              By: /s/
                                  --------------------------------------
                                  Managing Member

                 (Signature Page to Amendment to Third Amended
               and Restated Information and Registration Rights
                                  Agreement)

                                       7
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                              MAYFIELD ASSOCIATES FUND III
                              A California Limited Partnership

                              MAYFIELD VIII
                              A California Limited Partnership

                              By:  MAYFIELD VIII MANAGEMENT, L.L.C.
                                   A Delaware Limited Liability Company
                                   Their General Partner

                              By:   /s/
                                    -------------------------------------
                              Title:   Managing Member

                 (Signature Page to Amendment to Third Amended
               and Restated Information and Registration Rights
                                  Agreement)

                                       8<PAGE>

                                                                   Exhibit 10.02
                                                                   -------------

                           CONCUR TECHNOLOGIES, INC.
                          1998 EQUITY INCENTIVE PLAN
                          As Adopted August 21, 1998
                         As Amended December 1, 1999*

     1.  Purpose. The purpose of this Plan is to provide incentives to attract,
         -------
retain and motivate eligible persons whose present and potential contributions
are important to the success of the Company, its Parent and Subsidiaries, by
offering them an opportunity to participate in the Company's future performance
through awards of Options, Restricted Stock and Stock Bonuses. Capitalized terms
not defined in the text are defined in Section 23.

     2.   Shares Subject to the Plan.
          --------------------------

          2.1  Number of Shares Available. Subject to Sections 2.2 and 18, the
               --------------------------
total number of Shares reserved and available for grant and issuance pursuant to
this Plan will be 5,240,000 Shares plus Shares that are subject to:  (a)
issuance upon exercise of an Option but cease to be subject to such Option for
any reason other than exercise of such Option; (b) an Award granted hereunder
but are forfeited or are repurchased by the Company at the original issue price;
or (c) an Award that otherwise terminates without Shares being issued. In
addition, any authorized shares not issued or subject to outstanding grants
under the Company's 1994 Stock Option Plan (the "Prior Plan") on the Effective
Date (as defined below) and any shares issued under the Prior Plan that are
forfeited or repurchased by the Company or that are issuable upon exercise of
options granted pursuant to the Prior Plan that expire or become unexercisable
for any reason without having been exercised in full, will no longer be
available for grant and issuance under the Prior Plan, but will be available for
grant and issuance under this Plan. At all times the Company shall reserve and
keep available a sufficient number of Shares as shall be required to satisfy the
requirements of all outstanding Options granted under this Plan and all other
outstanding but unvested Awards granted under this Plan. The total number of
Shares issued under the Plan upon exercise of ISOs (as defined in Section 5
below) will in no event exceed 25,000,000 Shares (adjusted in proportion to any
adjustment under Section 2.2 below) over the term of the Plan.

          2.2  Adjustment of Shares. In the event that the number of outstanding
               --------------------
shares is changed by a stock dividend, recapitalization, stock split, reverse
stock split, subdivision, combination, reclassification or similar change in the
capital structure of the Company without consideration, then (a) the number of
Shares reserved for issuance under this Plan, (b) the Exercise Prices of and
number of Shares subject to outstanding Options, and (c) the number of Shares
subject to other outstanding Awards will be proportionately adjusted, subject to
any required action by the Board or the stockholders of the Company and
compliance with applicable securities laws; provided, however, that fractions of
a Share will not be issued but will either be replaced by a cash payment equal

_________________
* On December 1, 1999, the Board of Directors approved the amendment to the Plan
subject to approval by the stockholders at the Company's annual meeting of
stockholders that will be held on February 8, 2000.

                                       1
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to the Fair Market Value of such fraction of a Share or will be rounded up to
the nearest whole Share, as determined by the Committee.

     3.  Eligibility. ISOs (as defined in Section 5 below) may be granted only
         -----------
to employees (including officers and directors who are also employees) of the
Company or of a Parent or Subsidiary of the Company. All other Awards may be
granted to employees, officers, directors, consultants, independent contractors
and advisors of the Company or any Parent or Subsidiary of the Company; provided
such consultants, contractors and advisors render bona fide services not in
connection with the offer and sale of securities in a capital-raising
transaction. No person will be eligible to receive more than 1,200,000 Shares in
any calendar year under this Plan pursuant to the grant of Awards hereunder,
other than new employees of the Company or of a Parent or Subsidiary of the
Company (including new employees who are also officers and directors of the
Company or any Parent or Subsidiary of the Company), who are eligible to receive
up to a maximum of 1,500,000 Shares in the calendar year in which they commence
their employment. A person may be granted more than one Award under this Plan.

     4.  Administration.
         --------------

               4.1  Committee Authority. This Plan will be administered by the
                    -------------------
Committee or by the Board acting as the Committee. Subject to the general
purposes, terms and conditions of this Plan, and to the direction of the Board,
the Committee will have full power to implement and carry out this Plan. Without
limitation, the Committee will have the authority to:

               (a)  construe and interpret this Plan, any Award Agreement and
any other agreement or document executed pursuant to this Plan;

               (b)  prescribe, amend and rescind rules and regulations relating
to this Plan or any Award;

               (c)  select persons to receive Awards;

               (d)  determine the form and terms of Awards;

               (e)  determine the number of Shares or other consideration
subject to Awards;

               (f)  determine whether Awards will be granted singly, in
combination with, in tandem with, in replacement of, or as alternatives to,
other Awards under this Plan or any other incentive or compensation plan of the
Company or any Parent or Subsidiary of the Company;

               (g)  grant waivers of Plan or Award conditions;

               (h)  determine the vesting, exercisability and payment of Awards;

                                       2
<PAGE>

               (i)  correct any defect, supply any omission or reconcile any
inconsistency in this Plan, any Award or any Award Agreement;

               (j)  determine whether an Award has been earned; and

               (k)  make all other determinations necessary or advisable for the
administration of this Plan.

          4.2  Committee Discretion. Any determination made by the Committee
               --------------------
with respect to any Award will be made in its sole discretion at the time of
grant of the Award or, unless in contravention of any express term of this Plan
or Award, at any later time, and such determination will be final and binding on
the Company and on all persons having an interest in any Award under this Plan.
The Committee may delegate to one or more officers of the Company the authority
to grant an Award under this Plan to Participants who are not Insiders of the
Company.

     5.  OPTIONS.  The Committee may grant Options to eligible persons and will
         -------
determine whether such Options will be Incentive Stock Options within the
meaning of the Code ("ISO") or Nonqualified Stock Options ("NQSOs"), the number
of Shares subject to the Option, the Exercise Price of the Option, the period
during which the Option may be exercised, and all other terms and conditions of
the Option, subject to the following:

          5.1  Form of Option Grant. Each Option granted under this Plan will be
               --------------------
evidenced by an Award Agreement which will expressly identify the Option as an
ISO or an NQSO ("Stock Option Agreement"), and will be in such form and contain
such provisions (which need not be the same for each Participant) as the
Committee may from time to time approve, and which will comply with and be
subject to the terms and conditions of this Plan.

          5.2  Date of Grant. The date of grant of an Option will be the date on
               -------------
which the Committee makes the determination to grant such Option, unless
otherwise specified by the Committee. The Stock Option Agreement and a copy of
this Plan will be delivered to the Participant within a reasonable time after
the granting of the Option.

          5.3  Exercise Period. Options may be exercisable within the times or
               ---------------
upon the events determined by the Committee as set forth in the Stock Option
Agreement governing such Option; provided, however, that no Option will be
exercisable after the expiration of ten (10) years from the date the Option is
granted; and provided further that no ISO granted to a person who directly or by
attribution owns more than ten percent (10%) of the total combined voting power
of all classes of stock of the Company or of any Parent or Subsidiary of the
Company ("Ten Percent Stockholder") will be exercisable after the expiration of
five (5) years from the date the ISO is granted. The Committee also may provide
for Options to become exercisable at one time or from time to time, periodically
or otherwise, in such number of Shares or percentage of Shares as the Committee
determines.

                                       3
<PAGE>

          5.4  Exercise Price. The Exercise Price of an Option will be
               --------------
determined by the Committee when the Option is granted and may be not less than
85% of the Fair Market Value of the Shares on the date of grant; provided that:
(i) the Exercise Price of an ISO will be not less than 100% of the Fair Market
Value of the Shares on the date of grant; and (ii) the Exercise Price of any ISO
granted to a Ten Percent Stockholder will not be less than 110% of the Fair
Market Value of the Shares on the date of grant. Payment for the Shares
purchased may be made in accordance with Section 8 of this Plan.

          5.5  Method of Exercise. Options may be exercised only by delivery to
               ------------------
the Company of a written stock option exercise agreement (the "Exercise
Agreement") in a form approved by the Committee (which need not be the same for
each Participant), stating the number of Shares being purchased, the
restrictions imposed on the Shares purchased under such Exercise Agreement, if
any, and such representations and agreements regarding Participant's investment
intent and access to information and other matters, if any, as may be required
or desirable by the Company to comply with applicable securities laws, together
with payment in full of the Exercise Price for the number of Shares being
purchased.

          5.6  Termination. Notwithstanding the exercise periods set forth in
               -----------
the Stock Option Agreement, exercise of an Option will always be subject to the
following:

               (a) If the Participant is Terminated for any reason except death,
Disability or Cause, then the Participant may exercise such Participant's
Options only to the extent that such Options would have been exercisable upon
the Termination Date no later than three (3) months after the Termination Date
(or such shorter or longer time period not exceeding five (5) years as may be
determined by the Committee, with any exercise beyond three (3) months after the
Termination Date deemed to be an NQSO), but in any event, no later than the
expiration date of the Options.

               (b) If the Participant is Terminated because of Participant's
death or Disability (or the Participant dies within three (3) months after a
Termination other than for Cause or because of Participant's Disability), then
Participant's Options may be exercised only to the extent that such Options
would have been exercisable by Participant on the Termination Date and must be
exercised by Participant (or Participant's legal representative or authorized
assignee) no later than twelve (12) months after the Termination Date (or such
shorter or longer time period not exceeding five (5) years as may be determined
by the Committee, with any such exercise beyond (a) three (3) months after the
Termination Date when the Termination is for any reason other than the
Participant's death or Disability, or (b) twelve (12) months after the
Termination Date when the Termination is for Participant's death or Disability,
deemed to be an NQSO), but in any event no later than the expiration date of the
Options.

               (c) Notwithstanding the provisions in paragraph 5.6(a) above, if
a Participant is terminated for Cause, then the Participant may exercise such
Participant's Options, only to the extent that such Options would have been
exercisable upon the Termination Date, no later than ten (10) days after the
Termination Date, but in

                                       4
<PAGE>

any event, no later than the expiration date of the Options. In making such
determination, the Board shall give the Participant an opportunity to present to
the Board evidence on his behalf.

          5.7  Limitations on Exercise. The Committee may specify a reasonable
               -----------------------
minimum number of Shares that may be purchased on any exercise of an Option,
provided that such minimum number will not prevent Participant from exercising
the Option for the full number of Shares for which it is then exercisable.

          5.8  Limitations on ISO. The aggregate Fair Market Value (determined
               ------------------
as of the date of grant) of Shares with respect to which ISO are exercisable for
the first time by a Participant during any calendar year (under this Plan or
under any other incentive stock option plan of the Company, Parent or Subsidiary
of the Company) will not exceed $100,000. If the Fair Market Value of Shares on
the date of grant with respect to which ISO are exercisable for the first time
by a Participant during any calendar year exceeds $100,000, then the Options for
the first $100,000 worth of Shares to become exercisable in such calendar year
will be ISO and the Options for the amount in excess of $100,000 that become
exercisable in that calendar year will be NQSOs. In the event that the Code or
the regulations promulgated thereunder are amended after the Effective Date of
this Plan to provide for a different limit on the Fair Market Value of Shares
permitted to be subject to ISO, such different limit will be automatically
incorporated herein and will apply to any Options granted after the effective
date of such amendment.

          5.9  Modification, Extension or Renewal. The Committee may modify,
               ----------------------------------
extend or renew outstanding Options and authorize the grant of new Options in
substitution therefor, provided that any such action may not, without the
written consent of a Participant, impair any of such Participant's rights under
any Option previously granted. Any outstanding ISO that is modified,  extended,
renewed or otherwise altered will be treated in accordance with Section 424(h)
of the Code. The Committee may reduce the Exercise Price of outstanding Options
without the consent of Participants affected by a written notice to them;
provided, however, that the Exercise Price may not be reduced below the minimum
Exercise Price that would be permitted under Section 5.4 of this Plan for
Options granted on the date the action is taken to reduce the Exercise Price.

          5.10 No Disqualification. Notwithstanding any other provision in this
               -------------------
Plan, no term of this Plan relating to ISO will be interpreted, amended or
altered, nor will any discretion or authority granted under this Plan be
exercised, so as to disqualify this Plan under Section 422 of the Code or,
without the consent of the Participant affected, to disqualify any ISO under
Section 422 of the Code.

     6.  Restricted Stock. A Restricted Stock Award is an offer by the Company
         ----------------
to sell to an eligible person Shares that are subject to restrictions. The
Committee will determine to whom an offer will be made, the number of Shares the
person may purchase, the price to be paid (the "Purchase Price"), the
restrictions to which the Shares will be subject, and all other terms and
conditions of the Restricted Stock Award, subject to the following:

                                       5
<PAGE>

          6.1  Form of Restricted Stock Award. All purchases under a Restricted
Stock Award made pursuant to this Plan will be evidenced by an Award Agreement
("Restricted Stock Purchase Agreement") that will be in such form  (which need
not be the same for each Participant) as the Committee will from time to time
approve, and will comply with and be subject to the terms and conditions of this
Plan. The offer of Restricted Stock will be accepted by the Participant's
execution and delivery of the Restricted Stock Purchase Agreement and full
payment for the Shares to the Company within thirty (30) days from the date the
Restricted Stock Purchase Agreement is delivered to the person. If such person
does not execute and deliver the Restricted Stock Purchase Agreement along with
full payment for the Shares to the Company within thirty (30) days,  then the
offer will terminate, unless otherwise determined by the Committee.

          6.2  Purchase Price. The Purchase Price of Shares sold pursuant to a
               --------------
Restricted Stock Award will be determined by the Committee on the date the
Restricted Stock Award is granted, except in the case of a sale to a Ten Percent
Stockholder, in which case the Purchase Price will be 100% of the Fair Market
Value. Payment of the Purchase Price may be made in accordance with Section 8 of
this Plan.

          6.3  Terms of Restricted Stock Awards. Restricted Stock Awards shall
               --------------------------------
be subject to such restrictions as the Committee may impose. These restrictions
may be based upon completion of a specified number of years of service with the
Company or upon completion of the performance goals as set out in advance in the
Participant's individual Restricted Stock Purchase Agreement.  Restricted Stock
Awards may vary from Participant to Participant and between groups of
Participants. Prior to the grant of a Restricted Stock Award, the Committee
shall: (a) determine the nature, length and starting date of any Performance
Period for the Restricted Stock Award; (b) select from among the Performance
Factors to be used to measure performance goals, if any; and (c)  determine the
number of Shares that may be awarded to the Participant. Prior to the payment of
any Restricted Stock Award, the Committee shall determine the extent to which
such Restricted Stock Award has been earned. Performance Periods may overlap and
Participants may participate simultaneously with respect to Restricted Stock
Awards that are subject to different Performance Periods and having different
performance goals and other criteria.

          6.4  Termination During Performance Period. If a Participant is
               -------------------------------------
Terminated during a Performance Period for any reason, then such Participant
will be entitled to payment (whether in Shares, cash or otherwise) with respect
to the Restricted Stock Award only to the extent earned as of the date of
Termination in accordance with the Restricted Stock Purchase Agreement, unless
the Committee will determine otherwise.

     7.  Stock Bonuses.
         -------------

          7.1  Awards of Stock Bonuses. A Stock Bonus is an award of Shares
               -----------------------
(which may consist of Restricted Stock) for services rendered to the Company or
any Parent or Subsidiary of the Company. A Stock Bonus may be awarded for past
services already rendered to the Company, or any Parent or Subsidiary of the
Company pursuant

                                       6
<PAGE>

to an Award Agreement (the "Stock Bonus Agreement") that will be in such form
(which need not be the same for each Participant) as the Committee will from
time to time approve, and will comply with and be subject to the terms and
conditions of this Plan. A Stock Bonus may be awarded upon satisfaction of such
performance goals as are set out in advance in the Participant's individual
Award Agreement (the "Performance Stock Bonus Agreement") that will be in such
form (which need not be the same for each Participant) as the Committee will
from time to time approve, and will comply with and be subject to the terms and
conditions of this Plan. Stock Bonuses may vary from Participant to Participant
and between groups of Participants, and may be based upon the achievement of the
Company, Parent or Subsidiary and/or individual performance factors or upon such
other criteria as the Committee may determine.

          7.2  Terms of Stock Bonuses. The Committee will determine the number
               ----------------------
of Shares to be awarded to the Participant. If the Stock Bonus is being earned
upon the satisfaction of performance goals pursuant to a Performance Stock Bonus
Agreement, then the Committee will: (a) determine the nature, length and
starting date of any Performance Period for each Stock Bonus; (b) select from
among the Performance Factors to be used to measure the performance, if any; and
(c) determine the number of Shares that may be awarded to the Participant. Prior
to the payment of any Stock Bonus, the Committee shall determine the extent to
which such Stock Bonuses have been earned. Performance Periods may overlap and
Participants may participate simultaneously with respect to Stock Bonuses that
are subject to different Performance Periods and different performance goals and
other criteria. The number of Shares may be fixed or may vary in accordance with
such performance goals and criteria as may be determined by the Committee. The
Committee may adjust the performance goals applicable to the Stock Bonuses to
take into account changes in law and accounting or tax rules and to make such
adjustments as the Committee deems necessary or appropriate to reflect the
impact of extraordinary or unusual items, events or circumstances to avoid
windfalls or hardships.

          7.3  Form of Payment. The earned portion of a Stock Bonus may be paid
               ---------------
currently or on a deferred basis with such interest or dividend equivalent,  if
any, as the Committee may determine. Payment may be made in the form of cash or
whole Shares or a combination thereof, either in a lump sum payment or in
installments, all as the Committee will determine.

     8.  Payment for Share Purchases.
         ---------------------------

         8.1  Payment. Payment for Shares purchased pursuant to this Plan may
              -------
be made in cash (by check) or, where expressly approved for the Participant by
the Committee and where permitted by law:

              (a) by cancellation of indebtedness of the Company to the
Participant;

                                       7
<PAGE>

          (b) by surrender of shares that either: (1) have been owned by
Participant for more than six (6) months and have been paid for within the
meaning of SEC Rule 144 (and, if such shares were purchased from the Company by
use of a promissory note, such note has been fully paid with respect to such
shares); or (2) were obtained by Participant in the public market;

          (c) by tender of a full recourse promissory note having such terms as
may be approved by the Committee and bearing interest at a rate sufficient to
avoid imputation of income under Sections 483 and 1274 of the Code; provided,
however, that Participants who are not employees or directors of the Company
will not be entitled to purchase Shares with a promissory note unless the note
is adequately secured by collateral other than the Shares;

          (d) by waiver of compensation due or accrued to the Participant for
services rendered;

          (e) with respect only to purchases upon exercise of an Option, and
provided that a public market for the Company's stock exists:

              (1) through a "same day sale" commitment from the Participant and
a broker-dealer that is a member of the National Association of Securities
Dealers (an "NASD Dealer") whereby the Participant irrevocably elects to
exercise the Option and to sell a portion of the Shares so purchased to pay for
the Exercise Price, and whereby the NASD Dealer irrevocably commits upon receipt
of such Shares to forward the Exercise Price directly to the Company; or

              (2) through a "margin" commitment from the Participant and a NASD
Dealer whereby the Participant irrevocably elects to exercise the Option and to
pledge the Shares so purchased to the NASD Dealer in a margin account as
security for a loan from the NASD Dealer in the amount of the Exercise Price,
and whereby the NASD Dealer irrevocably commits upon receipt of such Shares to
forward the Exercise Price directly to the Company; or

          (f) by any combination of the foregoing.

     8.2  Loan Guarantees. The Committee may help the Participant pay for Shares
          ---------------
purchased under this Plan by authorizing a guarantee by the Company of a third-
party loan to the Participant.

     9.   Withholding Taxes.
          -----------------

          9.1  Withholding Generally. Whenever Shares are to be issued in
               ---------------------
satisfaction of Awards granted under this Plan, the Company may require the
Participant to remit to the Company an amount sufficient to satisfy federal,
state and local withholding tax requirements prior to the delivery of any
certificate or certificates for such Shares. Whenever, under this Plan, payments
in satisfaction of Awards are to be made in cash, such payment will be net of an
amount sufficient to satisfy federal, state, and local withholding tax
requirements.

                                       8
<PAGE>

          9.2  Stock Withholding. When, under applicable tax laws, a Participant
               -----------------
incurs tax liability in connection with the exercise or vesting of any Award
that is subject to tax withholding and the Participant is obligated to pay the
Company the amount required to be withheld, the Committee may in its sole
discretion allow the Participant to satisfy the minimum withholding tax
obligation by electing to have the Company withhold from the Shares to be issued
that number of Shares having a Fair Market Value equal to the minimum amount
required to be withheld, determined on the date that the amount of tax to be
withheld is to be determined. All elections by a Participant to have Shares
withheld for this purpose will be made in accordance with the requirements
established by the Committee and be in writing in a form acceptable to the
Committee

     10.  Privileges of Stock Ownership.
          -----------------------------

          10.1  Voting and Dividends. No Participant will have any of the rights
                --------------------
of a stockholder with respect to any Shares until the Shares are issued to the
Participant. After Shares are issued to the Participant, the Participant will be
a stockholder and have all the rights of a stockholder with respect to such
Shares, including the right to vote and receive all dividends or other
distributions made or paid with respect to such Shares; provided, that if such
Shares are Restricted Stock, then any new, additional or different securities
the Participant may become entitled to receive with respect to such Shares by
virtue of a stock dividend, stock split or any other change in the corporate or
capital structure of the Company will be subject to the same restrictions as the
Restricted Stock; provided, further, that the Participant will have no right to
retain such stock dividends or stock distributions with respect to Shares that
are repurchased at the Participant's Purchase Price or Exercise Price pursuant
to Section 12.

          10.2  Financial Statements. The Company will provide financial
                --------------------
statements to each Participant prior to such Participant's purchase of Shares
under this Plan, and to each Participant annually during the period such
Participant has Awards outstanding; provided, however, the Company will not be
required to provide such financial statements to Participants whose services in
connection with the Company assure them access to equivalent information.

     11.  Transferability. Awards granted under this Plan, and any interest
          ---------------
therein, will not be transferable or assignable by Participant, and may not be
made subject to execution, attachment or similar process, otherwise than by will
or by the laws of descent and distribution or as determined by the Committee and
set forth in the Award Agreement with respect to Awards that are not ISOs.
During the lifetime of the Participant an Award will be exercisable only by the
Participant, and any elections with respect to an Award may be made only by the
Participant unless otherwise determined by the Committee and set forth in the
Award Agreement with respect to Awards that are not ISOs.

     12.  Restrictions on Shares. At the discretion of the Committee, the
          ----------------------
Company may reserve to itself and/or its assignee(s) in the Award Agreement a
right to repurchase a portion of or all Unvested Shares held by a Participant
following such Participant's Termination at any time within ninety (90) days
after the later of Participant's

                                       9
<PAGE>

Termination Date and the date Participant purchases Shares under this Plan, for
cash and/or cancellation of purchase money indebtedness, at the Participant's
Exercise Price or Purchase Price, as the case may be.

     13.  Certificates. All certificates for Shares or other securities
          ------------
delivered under this Plan will be subject to such stock transfer orders, legends
and other restrictions as the Committee may deem necessary or advisable,
including restrictions under any applicable federal, state or foreign securities
law, or any rules, regulations and other requirements of the SEC or any stock
exchange or automated quotation system upon which the Shares may be listed or
quoted.

     14.  Escrow; Pledge of Shares. To enforce any restrictions on a
Participant's Shares, the Committee may require the Participant to deposit all
certificates representing Shares, together with stock powers or other
instruments of transfer approved by the Committee, appropriately endorsed in
blank, with the Company or an agent designated by the Company to hold in escrow
until such restrictions have lapsed or terminated, and the Committee may cause a
legend or legends referencing such restrictions to be placed on the
certificates. Any Participant who is permitted to execute a promissory note as
partial or full consideration for the purchase of Shares under this Plan will be
required to pledge and deposit with the Company all or part of the Shares so
purchased as collateral to secure the payment of Participant's obligation to the
Company under the promissory note; provided, however, that the Committee may
require or accept other or additional forms of collateral to secure the payment
of such obligation and, in any event, the Company will have full recourse
against the Participant under the promissory note notwithstanding any pledge of
the Participant's Shares or other collateral. In connection with any pledge of
the Shares, Participant will be required to execute and deliver a written pledge
agreement in such form as the Committee will from time to time approve. The
Shares purchased with the promissory note may be released from the pledge on a
pro rata basis as the promissory note is paid.

     15.  Exchange and Buyout of Awards. The Committee may, at any time or from
          -----------------------------
time to time, authorize the Company, with the consent of the respective
Participants, to issue new Awards in exchange for the surrender and cancellation
of any or all outstanding Awards. The Committee may at any time buy from a
Participant an Award previously granted with payment in cash, Shares (including
Restricted Stock) or other consideration, based on such terms and conditions as
the Committee and the Participant may agree.

     16.  Securities Law and Other Regulatory Compliance. An Award will not be
          -----------------------------------------------
effective unless such Award is in compliance with all applicable federal and
state securities laws, rules and regulations of any governmental body, and the
requirements of any stock exchange or automated quotation system upon which the
Shares may then be listed or quoted, as they are in effect on the date of grant
of the Award and also on the date of exercise or other issuance.
Notwithstanding any other provision in this Plan, the Company will have no
obligation to issue or deliver certificates for Shares under this Plan prior to:
(a) obtaining any approvals from governmental agencies that the Company
determines are necessary or advisable; and/or (b) completion of any registration
or other

                                       10
<PAGE>

qualification of such Shares under any state or federal law or ruling of any
governmental body that the Company determines to be necessary or advisable. The
Company will be under no obligation to register the Shares with the SEC or to
effect compliance with the registration, qualification or listing requirements
of any state securities laws, stock exchange or automated quotation system, and
the Company will have no liability for any inability or failure to do so.

     17.  No Obligation to Employ. Nothing in this Plan or any Award granted
          -----------------------
under this Plan will confer or be deemed to confer on any Participant any right
to continue in the employ of, or to continue any other relationship with, the
Company or any Parent or Subsidiary of the Company or limit in any way the right
of the Company or any Parent or Subsidiary of the Company to terminate
Participant's employment or other relationship at any time, with or without
cause.

     18.  Corporate Transactions.

          18.1  Assumption or Replacement of Awards by Successor. In the event
                ------------------------------------------------
of (a) a dissolution or liquidation of the Company, (b) a merger or
consolidation in which the Company is not the surviving corporation (other than
a merger or consolidation with a wholly-owned subsidiary, a reincorporation of
the Company in a different jurisdiction, or other transaction in which there is
no substantial change in the stockholders of the Company or their relative stock
holdings and the Awards granted under this Plan are assumed, converted or
replaced by the successor corporation, which assumption will be binding on all
Participants), (c) a merger in which the Company is the surviving corporation
but after which the stockholders of the Company immediately prior to such merger
(other than any stockholder that merges, or which owns or controls another
corporation that merges, with the Company in such merger) cease to own their
shares or other equity interest in the Company, (d) the sale of substantially
all of the assets of the Company, or (e) the acquisition, sale, or transfer of
more than 50% of the outstanding shares of the Company by tender offer or
similar transaction, any or all outstanding Awards may be assumed, converted or
replaced by the successor corporation (if any), which assumption, conversion or
replacement will be binding on all Participants. In the alternative, the
successor corporation may substitute equivalent Awards or provide substantially
similar consideration to Participants as was provided to stockholders (after
taking into account the existing provisions of the Awards). The successor
corporation may also issue, in place of outstanding Shares of the Company held
by the Participant, substantially similar shares or other property subject to
repurchase restrictions no less favorable to the Participant. In the event such
successor corporation (if any) refuses to assume or substitute Awards, as
provided above, pursuant to a transaction described in this Subsection 18.1,
such Awards will expire on such transaction at such time and on such conditions
as the Committee will determine. Notwithstanding anything in this Plan to the
contrary, the Committee may, in its sole discretion, provide that the vesting of
any or all Awards granted pursuant to this Plan will accelerate upon a
transaction described in this Section 18. If the Committee exercises such
discretion with respect to Options, such Options will become exercisable in full
prior to the consummation of such event at such time and on such conditions as
the Committee determines, and if such Options are not

                                       11
<PAGE>

exercised prior to the consummation of the corporate transaction, they shall
terminate at such time as determined by the Committee.

          18.2  Other Treatment of Awards. Subject to any greater rights granted
                -------------------------
to Participants under the foregoing provisions of this Section 18, in the event
of the occurrence of any transaction described in Section 18.1, any outstanding
Awards will be treated as provided in the applicable agreement or plan of
merger, consolidation, dissolution, liquidation, or sale of assets.

          18.3  Assumption of Awards by the Company. The Company, from time to
                -----------------------------------
time, also may substitute or assume outstanding awards granted by another
company, whether in connection with an acquisition of such other company or
otherwise, by either; (a) granting an Award under this Plan in substitution of
such other company's award; or (b) assuming such award as if it had been granted
under this Plan if the terms of such assumed award could be applied to an Award
granted under this Plan. Such substitution or assumption will be permissible if
the holder of the substituted or assumed award would have been eligible to be
granted an Award under this Plan if the other company had applied the rules of
this Plan to such grant. In the event the Company assumes an award granted by
another company, the terms and conditions of such award will remain unchanged
(except that the exercise price and the number and nature of Shares issuable
upon exercise of any such option will be adjusted appropriately pursuant to
Section 424(a) of the Code). In the event the Company elects to grant a new
Option rather than assuming an existing option, such new Option may be granted
with a similarly adjusted Exercise Price.

     19.  Adoption and Stockholder Approval. This Plan will become effective on
          ---------------------------------
the date on which the registration statement filed by the Company with the SEC
under the Securities Act registering the initial public offering of the
Company's Common Stock is declared effective by the SEC (the "Effective Date").
This Plan shall be approved by the stockholders of the Company (excluding Shares
issued pursuant to this Plan), consistent with applicable laws, within twelve
(12) months before or after the date this Plan is adopted by the Board. Upon the
Effective Date, the Committee may grant Awards pursuant to this Plan; provided,
however, that: (a) no Option may be exercised prior to initial stockholder
approval of this Plan; (b) no Option granted pursuant to an increase in the
number of Shares subject to this Plan approved by the Board will be exercised
prior to the time such increase has been approved by the stockholders of the
Company; (c) in the event that initial stockholder approval is not obtained
within the time period provided herein, all Awards granted hereunder shall be
cancelled, any Shares issued pursuant to any Awards shall be cancelled and any
purchase of Shares issued hereunder shall be rescinded; and  (d) in the event
that stockholder approval of such increase is not obtained within the time
period provided herein, all Awards granted pursuant to such increase will be
cancelled, any Shares issued pursuant to any Award granted pursuant to such
increase will be cancelled, and any purchase of Shares pursuant to such increase
will be rescinded.

     20.  Term of Plan/Governing Law. Unless earlier terminated as provided
          --------------------------
herein, this Plan will terminate ten (10) years from the date this Plan is
adopted by the Board or, if earlier, the date of stockholder approval. This Plan
and all agreements

                                       12
<PAGE>

thereunder shall be governed by and construed in accordance with the laws of the
State of California.

     21.  Amendment or Termination of Plan. The Board may at any time terminate
          --------------------------------
or amend this Plan in any respect, including without limitation amendment of any
form of Award Agreement or instrument to be executed pursuant to this Plan;
provided, however, that the Board will not, without the approval of the
stockholders of the Company, amend this Plan in any manner that requires such
stockholder approval.

     22.  Nonexclusivity of Plan. Neither the adoption of this Plan by the
Board, the submission of this Plan to the stockholders of the Company for
approval, nor any provision of this Plan will be construed as creating any
limitations on the power of the Board to adopt such additional compensation
arrangements as it may deem desirable, including, without limitation, the
granting of stock options and bonuses otherwise than under this Plan, and such
arrangements may be either generally applicable or applicable only in specific
cases.

     23.  Definitions. As used in this Plan, the following terms will have the
          -----------
following meanings:

          "Award" means any award under this Plan, including any Option,
Restricted Stock or Stock Bonus.

          "Award Agreement" means, with respect to each Award, the signed
written agreement between the Company and the Participant setting forth the
terms and conditions of the Award.

          "Board" means the Board of Directors of the Company.

          "Cause" means the commission of an act of theft, embezzlement, fraud,
dishonesty or a breach of fiduciary duty to the Company or a Parent or
Subsidiary of the Company.

          "Code" means the Internal Revenue Code of 1986, as amended.

          "Committee" means the Compensation Committee of the Board.

          "Company" means Concur Technologies, Inc. or any successor
corporation.

          "Disability" means a disability, whether temporary or permanent,
partial or total, as determined by the Committee.

          "Exchange Act" means the Securities Exchange Act of 1934, as amended.

          "Exercise Price" means the price at which a holder of an Option may
purchase the Shares issuable upon exercise of the Option.

                                       13
<PAGE>

          "Fair Market Value" means, as of any date, the value of a share of the
Company's Common Stock determined as follows:

               (a) if such Common Stock is then quoted on the Nasdaq National
Market, its closing price on the Nasdaq National Market on the date of
determination as reported in The Wall Street Journal;

               (b) if such Common Stock is publicly traded and is then listed on
a national securities exchange, its closing price on the date of determination
on the principal national securities exchange on which the Common Stock is
listed or admitted to trading as reported in The Wall Street Journal;

               (c) if such Common Stock is publicly traded but is not quoted on
the Nasdaq National Market nor listed or admitted to trading on a national
securities exchange, the average of the closing bid and asked prices on the date
of determination as reported in The Wall Street Journal;

               (d) in the case of an Award made on the Effective Date, the price
per share at which shares of the Company's Common Stock are initially offered
for sale to the public by the Company's underwriters in the initial public
offering of the Company's Common Stock pursuant to a registration statement
filed with the SEC under the Securities Act; or

               (e) if none of the foregoing is applicable, by the Committee in
good faith.

          "Insider" means an officer or director of the Company or any other
person whose transactions in the Company's Common Stock are subject to Section
16 of the Exchange Act.

          "Option" means an award of an option to purchase Shares pursuant to
Section 5.

          "Parent" means any corporation (other than the Company) in an unbroken
chain of corporations ending with the Company if each of such corporations other
than the Company owns stock possessing 50% or more of the total combined voting
power of all classes of stock in one of the other corporations in such chain.

          "Participant" means a person who receives an Award under this Plan.

          "Performance Factors" means the factors selected by the Committee from
among the following measures to determine whether the performance goals
established by the Committee and applicable to Awards have been satisfied:

               (a) Net revenue and/or net revenue growth;

               (b) Earnings before income taxes and amortization and/or earnings
before income taxes and amortization growth;

                                       14
<PAGE>

               (c) Operating income and/or operating income growth;

               (d) Net income and/or net income growth;

               (e) Earnings per share and/or earnings per share growth;

               (f) Total stockholder return and/or total stockholder return
growth;

               (g)  Return on equity;

               (h) Operating cash flow return on income;

               (i) Adjusted operating cash flow return on income;

               (j)  Economic value added; and

               (k) Individual confidential business objectives.

          "Performance Period" means the period of service determined by the
Committee, not to exceed five years, during which years of service or
performance is to be measured for Restricted Stock Awards or Stock Bonuses.

          "Plan" means this Concur Technologies, Inc. 1998 Equity Incentive
Plan, as amended from time to time.

          "Restricted Stock Award" means an award of Shares pursuant to Section
6.

          "SEC" means the Securities and Exchange Commission.

          "Securities Act" means the Securities Act of 1933, as amended.

          "Shares" means shares of the Company's Common Stock reserved for
issuance under this Plan, as adjusted pursuant to Sections 2 and 18, and any
successor security.

          "Stock Bonus" means an award of Shares, or cash in lieu of Shares,
pursuant to Section 7.

          "Subsidiary" means any corporation (other than the Company) in an
unbroken chain of corporations beginning with the Company if each of the
corporations other than the last corporation in the unbroken chain owns stock
possessing 50% or more of the total combined voting power of all classes of
stock in one of the other corporations in such chain.

          "Termination" or "Terminated" means, for purposes of this Plan with
respect to a Participant, that the Participant has for any reason ceased to
provide services as an employee, officer, director, consultant, independent
contractor, or advisor to the

                                       15
<PAGE>

Company or a Parent or Subsidiary of the Company. An employee will not be deemed
to have ceased to provide services in the case of (i) sick leave, (ii) military
leave, or (iii) any other leave of absence approved by the Committee, provided,
that such leave is for a period of not more than 90 days, unless reemployment
upon the expiration of such leave is guaranteed by contract or statute or unless
provided otherwise pursuant to formal policy adopted from time to time by the
Company and issued and promulgated to employees in writing. In the case of any
employee on an approved leave of absence, the Committee may make such provisions
respecting suspension of vesting of the Award while on leave from the employ of
the Company or a Subsidiary as it may deem appropriate, except that in no event
may an Option be exercised after the expiration of the term set forth in the
Option agreement. The Committee will have sole discretion to determine whether a
Participant has ceased to provide services and the effective date on which the
Participant ceased to provide services (the "Termination Date").

          "Unvested Shares" means "Unvested Shares" as defined in the Award
Agreement.

          "Vested Shares" means "Vested Shares" as defined in the Award
Agreement.

                                       16

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