Document:

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                                                                   EXHIBIT 10.34

                         PLEDGE AND SECURITY AGREEMENT
                         -----------------------------

     This Pledge and Security Agreement (the "Agreement") is entered into this
                                              ---------
14th day of January, 2000, by and between Pointshare Corporation, a Delaware
corporation (the "Company") and Kirk Collamer ("Purchaser").
                  -------                       ---------

                                   RECITALS
                                   --------

     In connection with Purchaser's exercise of an option to purchase certain
shares of the Company's Common Stock (the "Shares") pursuant to an Option
                                           ------
Agreement dated October 26, 1999 between Purchaser and the Company, Purchaser is
delivering a promissory note of even date herewith (the "Note") in full or
                                                         ----
partial payment of the exercise price for the Shares. The Company requires that
the Note be secured by a pledge of the Shares or the terms set forth below.

                                   AGREEMENT
                                   ---------

     In consideration of the Company's acceptance of the Note as full or partial
payment of the exercise price of the Shares, and for other good and valuable
consideration, the receipt of which is hereby acknowledged, the parties hereto
agree as follows:

     1.   The Note shall become payable in full upon:

          (a) the voluntary or involuntary termination or cessation of
employment of Purchaser with the Company, for any reason, with or without cause
(including death or disability); or

          (b) the transfer or sale of all or any portion of the Shares.

     2.   Purchaser shall deliver to the Secretary of the Company, or his or her
designee (hereinafter referred to as the "Pledge Holder"), all certificates
                                          -------------
representing the Shares, together with an Assignment Separate from Certificate
in the form attached to this Agreement as Attachment A executed by Purchaser and
                                          ------------
by Purchaser's spouse (if required for transfer), in blank, for use in
transferring all or a portion of the Shares to the Company if, as and when
required pursuant to this Agreement. In addition, if Purchaser is married,
Purchaser's spouse shall execute the signature page attached to this Agreement.

     3.   As security for the payment of the Note and any renewal, extension or
modification of the Note, Purchaser hereby grants to the Company a security
interest in and pledges with and delivers to the Company Purchaser's Shares
(sometimes referred to herein as the "Collateral").
                                      ----------

     4.   In the event that Purchaser prepays all or a portion of the Note, in
accordance with the provisions thereof, Purchaser intends, unless written notice
to the contrary is delivered to the Pledge Holder, that the Shares represented
by the portion of the Note so repaid, including annual
<PAGE>

interest thereon, shall continue to be so held by the Pledge Holder, to serve as
independent collateral for the outstanding portion of the Note for the purpose
of commencing the holding period set forth in Rule 144(d) promulgated under the
Securities Act of 1933, as amended (the "Securities Act").
                                         --------------

     5.   In the event of any foreclosure of the security interest created by
this Agreement, the Company may sell the Shares at a private sale or may
repurchase the Shares itself. The parties agree that, prior to the establishment
of a public market for the Shares of the Company, the securities laws affecting
sale of the Shares make a public sale of the Shares commercially unreasonable.
The parties further agree that the repurchasing of such Shares by the Company,
or by any person to whom the Company may have assigned its rights under this
Agreement, is commercially reasonable if made at a price determined by the Board
of Directors in its discretion, fairly exercised, representing what would be the
Fair Market Value of the Shares reduced by any limitation on transferability,
whether due to the size of the block of shares or the restrictions of applicable
securities laws.

     6.   In the event of default in payment when due of any indebtedness under
the Note, the Company may elect then, or at any time thereafter, to exercise all
rights available to a secured party under the Washington Uniform Commercial Code
including the right to sell the Collateral at a private or public sale or
repurchase the Shares as provided above. The proceeds of any sale shall be
applied in the following order:

          (a) To the extent necessary, proceeds shall be used to pay all
reasonable expenses of the Company in enforcing this Agreement and the Note,
including, without limitation, reasonable attorney's fees and legal expenses
incurred by the Company.

          (b) To the extent necessary, proceeds shall be used to satisfy any
remaining indebtedness under Purchaser's Note.

          (c) Any remaining proceeds shall be delivered to Purchaser.

     7.   Upon full payment by Purchaser of all amounts due under the Note,
Pledge Holder shall deliver to Purchaser all Shares in Pledge Holder's
possession belonging to Purchaser, and Pledge Holder shall thereupon be
discharged of all further obligations under this Agreement; provided, however,
                                                            --------  -------
that Pledge Holder shall nevertheless retain the Shares as escrow agent if at
the time of full payment by Purchaser said Shares are still subject to a
Repurchase Option in favor of the Company.

                            [Signature Page Follows]

                                      -2-
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     The parties have executed this Pledge and Security Agreement as of the date
first set forth above.

                              COMPANY:

                              POINTSHARE CORPORATION

                              By:     /s/ T. Kilgallon
                                      --------------------

                              Name:   Timothy J. Kilgallon
                                      --------------------
                                            (print)
                              Title:  CEO
                                      --------------------

                              Address: 1300 - 114th Avenue SE, Suite 100
                                       Bellevue, WA 98004

                              KIRK COLLAMER:

                                      /s/ Kirk Collamer
                                      --------------------
                                          Kirk Collamer

                              Address:   17118 SE 43rd St
                                         ------------------
                                         Issaquah, WA 98027
                                         ------------------
<PAGE>

                                 Attachment A
                                 ------------

                     ASSIGNMENT SEPARATE FROM CERTIFICATE
                     ------------------------------------

     FOR VALUE RECEIVED and pursuant to that certain Pledge and Security
Agreement between the undersigned ("Purchaser") and Pointshare Corporation (the
                                    ---------
"Company") dated January 14, 2000 (the "Agreement"), Purchaser hereby sells,
 -------                                ---------
assigns and transfers unto the Company Three Hundred Thousand (300,000) shares
of the Common Stock of the Company, standing in Purchaser's name on the books of
the Company and represented by Certificate No.        , and hereby irrevocably
                                              --------
appoints                    to transfer said stock on the books of the Company
        --------------------
with full power of substitution in the premises. THIS ASSIGNMENT MAY ONLY BE
USED AS AUTHORIZED BY THE AGREEMENT.

Dated:     1/30/00
           -------

                              KIRK COLLAMER:

                              /s/ Kirk Collamer
                              ---------------------------------------
                                  Kirk Collamer

                              /s/ Melody L. Collamer
                              ---------------------------------------
                              Spouse of Kirk Collamer (if applicable)

Instruction: Please do not fill in any blanks other than the signature line. The
purpose of this assignment is to perfect the security interest of the Company
pursuant to the Agreement.<PAGE>

                                                                    EXHIBIT 10.7

                               November 16, 1998

Mr. Sar Ramadan
Chief Financial Officer
ONYX Software Corporation
330 120th Avenue NE
Bellevue, WA 98005

     Re:  Clarification to Offer of Employment

Dear Sar:

     Per our discussion, the following will clarify the "Relocation Expense"
section of your Offer of Employment dated June 11, 1998 to mesh with the verbal
arrangement you had with our Human Resources Department. To the extent any
provisions of the original Offer of Employment conflict with this document, this
document shall control. The amended "Relocation Expense" section should read:

Relocation Expense:

     ONYX will cover the expense of transferring household goods from Portland
to Seattle. Additionally, ONYX will loan you $33,688 to cover incidental
expenses relating to the sale and purchase of homes and temporary housing in
Seattle. ONYX agrees to forgive 50% of this loan if you remain employed with
ONYX through December 31, 1999. ONYX further agrees to forgive the additional
50% of this loan if you remain employed with ONYX through December 31, 2000.

     If the foregoing accurately reflects the intent of the original offer of
employment, please sign where indicated below and return to Ms. Ingrid Kaufman
in the Human Resources Department.

                                             Regards,

                                             /s/ Paul Dauber

                                             Paul Dauber

/s/ Sar Ramadan
-------------------------------------
Accepted                  Date
<PAGE>

                                                                   June 11, 1998

Sar Ramadan
2431 Palisades Crest Dr.
Lake Oswego, OR 97034

                              Offer of Employment
                              -------------------

Dear Sar,

We are pleased to extend this offer to you to join ONYX Software Corporation
("ONYX") in the position Chief Financial Officer reporting to Brent Frei. In
this position, you will be a key member of the executive team responsible for
strategic business growth as well as leadership and management of the Finance
and Operations team. The whole team is highly enthused about the broad business
experiences and creative approaches you will bring to ONYX.

Compensation Plan

Your base salary will be $13,333 per month or the equivalent of $160,000
annually. Salaries are paid semi-monthly near the 15th and last day of each
month with automatic deposit.

Corporate Bonus

You will be immediately eligible to participate in the company's Corporate Bonus
Program. For each quarter the company reaches its goals, a portion of revenue is
allocated to teams and individuals throughout the company based on their
contribution and performance.

Relocation Expense

ONYX will cover the expense of transferring household goods from Portland to
Seattle. A Relocation Allowance of $45,000 will be established to cover
incidental expenses relating to sale and purchase of homes and temporary housing
in Seattle.

Benefits

Effective your date of hire you are eligible for all benefits established for
regular, full-time employees. Benefits include coverage for you and your
eligible dependents for medical, dental, vision, life, and LTD insurance. There
is a moderate monthly premium deducted for full family coverage. Additionally,
you will be immediately eligible to participate in the ONYX 401(k) Plan.

Time Off

ONYX is a results driven company allowing employees great flexibility in
determining their time off needs. Time away from work is coordinated with your
team members and manager and takes into consideration performance status of
goals and committed results. Three (3) weeks annually can be used as a guideline
when determining personal time off needs. Salary and benefits continue
uninterrupted through these periods away from work.

Stock Options (subject to final approval by Board of Directors)

ONYX Software has adopted a combined Incentive and Non-Qualified Stock Option
Plan. The Plan provides employees with the opportunity to participate in the
company's growth and success through stock ownership. Subject to final approval
by the Board of Directors, One Hundred Seventy Thousand (170,000) options are
targeted
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                                                             Offer of Employment
                                                                     Sar Ramadan
                                                                   June 11, 1998
                                                                          Page 2

as your initial grant effective on your start date. The stock option price will
be fair market value as determined by the Board of Directors on the date they
authorize the grant. Options vest over a period of 4-1/2 years from date of
grant. The first 25% of granted options vests after 18 months of continuous
employment from date of grant. Thereafter, a portion of the remaining options
vests after each six-month period of continuous employment. Additional options
may be granted annually in future years considering continuing performance
growth.

Conditions and Expectations of Employment

It is a condition of this offer that, upon starting employment, you will sign an
Employee Confidentiality and Invention Agreement which contains additional
requirements for the protection of ONYX's business. We wish to emphasize the
importance we place on the proper treatment of any confidential information with
which you may have come into contact in the past. We are offering you this job
based on your skills and abilities and not your possession of any trade secret,
confidential or proprietary information. We require that you not obtain, keep,
use for our benefit or disclose to us any confidential, proprietary or trade
secret information that belongs to others, unless the party who has the rights
to the information consents in advance. Also, by signing below you affirm that
you are not a party to any agreements, such as noncompetition agreements, that
would prohibit you from working for us.

Duration of Employment and Employment Termination Provisions

The employment opportunity that we offer is of indefinite duration and will
continue as long as both you and ONYX consider it of mutual benefit. Either you
or ONYX is free to terminate the employment relationship at any time, with or
without cause. Termination of Employment will be governed by the terms and
conditions described in the attached document titled Employment Agreement
Regarding Termination which is a part of this Employment Offer.

ONYX provides new employees with a 90-day performance review focusing on
expected achievements and future expectations and thereafter annually on a
formal basis. Both performance and overall compensation are reviewed on an
ongoing basis with adjustments to compensation based on business results and
merit.

We will work with you to establish mutually appropriate starting date possibly
as early as July 1, 1998. Sar, we are very enthusiastic about your joining ONYX
and look forward to your signed acceptance of this offer.

Best regards,

/s/ Brent Frei

Brent Frei
President & CEO

                                           /s/ Sar Ramadan           6-12-98
                                           -------------------------------------
                                           Accepted                    Date

Encl.:  ONYX Software Corporation Employee Confidentiality, Non-Compete and
        Invention Agreement
<PAGE>

                  EMPLOYMENT AGREEMENT REGARDING TERMINATION

ONYX Software Corporation, (ONYX), whose address is 330 120th Avenue NE,
Bellevue, WA 98005, and Sar Ramadan (Ramadan), enter this agreement (the
"Employment Agreement") effective________________________.

1.   Employment

Ramadan agrees to perform the functions and responsibilities of Chief Financial
Officer and other executive duties as an Executive team member for the purpose
of achieving the long term successful growth of Onyx Software Corporation.

1.1  Length.  Ramadan's employment with ONYX will continue until ended as this
     Agreement provides.

1.2  Full Time.  Ramadan will work full time and will devote his good faith
     efforts in support of ONYX's goals and operations. While employed by ONYX
     under terms of this Agreement, Ramadan will not engage in any other
     employment without ONYX's advanced written consent, which consent will not
     be unreasonably withheld.

2.   Compensation

Compensation to Ramadan has been established in the Offer of Employment letter.
For purposes of this Agreement, compensation refers to Base Salary, Bonus Plans
based on Ramadan's performance, and Stock Options.

3.   Termination

3.1  Termination by ONYX.  ONYX may terminate Ramadan's employment with or
     without cause at any time without advance notice. Termination is effective
     as of the date specified in the notice of termination.

3.2  Cause.  For the purposes of this Agreement, termination is "with cause" if
     Ramadan's employment is terminated because Ramadan has engaged in
     unauthorized use or disclosure of confidential information or trade secrets
     of ONYX; is convicted of, or has entered a plea of "guilty" or "no
     contest", to a felony under the laws of the United States or any state
     thereof; has misappropriated ONYX monies or assets; has committed fraud; or
     has been grossly negligent in or willfully fails to accomplish the
     performance of his duties.

3.3  Voluntary Termination or "With Cause" Termination.  If Ramadan resigns
     voluntarily, or is properly terminated for cause, all compensation and
     other entitlements of employment will cease as of the effective date of the
     resignation or termination. Ramadan will also forfeit any entitlement to
     the rights on Change in Control described in section 4. Ramadan will use
     good faith efforts to provide ONYX as much notice as possible of any such
     resignation. The parties agree that a constructive termination shall be
     treated as termination without cause. A constructive termination means that
     Ramadan's position, responsibilities, or authority are materially reduced
     or that Ramadan's salary is reduced in violation of this Agreement.

3.4  Compensation on Termination "Without Cause" by ONYX.  If Ramadan is
     terminated "Without Cause", however, ONYX will give Ramadan severance
     benefits as follows:

3.4.1     Salary and performance-based Bonuses earned through Termination Date.

3.4.2     Severance Pay of One Year's Salary based on the rate in effect as of
          the date of termination. Payment may be made lump sum or on regular
          payroll schedules as ONYX chooses.

3.4.3     Stock Options.  As of the date of termination, ONYX will accelerate
          the vesting of stock options held by Ramadan that would have vested
          during the severance period of one year, or alternatively, pay Ramadan
          the in-the-money value of those options calculated according to the
          fair market value of the stock those options represent as of the
          termination date.

3.4.4     Termination "Without Cause" by ONYX within the initial six months of
          employment. If Ramadan is terminated "Without Cause" during his
          initial six months of employment, ONYX will accelerate the vesting of
          stock options held by Ramadan that would have vested at the first
          vesting period (18 months).

3.4.5     Offset.  To the extent permissible under applicable law, without
          prejudice to other remedies, ONYX may offset any amounts Ramadan owes
          ONYX against any amounts (net of taxes and other deductions) due
          Ramadan upon termination or thereafter.

4.   Change in Control

4.1  Control Change.  A "Control Change" shall mean
<PAGE>

          (a) The consummation of a merger or consolidation of the Company with
     or into another entity or any other corporate reorganization, if more than
     50% of the combined voting power of the continuing or surviving entity's
     securities outstanding immmediately after such merger, consolidation or
     other reorganization is owned by persons who were not stockholders of the
     Company immediately prior to such merger, consolidation or other
     reorganization; or

          (b) The sale, transfer or other disposition of all or substantially
     all of the Company's assets. A transaction shall not constitute a Control
     Change if its sole purpose is to change the state of the Company's
     incorporation or to create a holding company that will be owned in
     substantially the same proportions by the persons who held the Company's
     securities immediately before such transaction.

          (c) Notwithstanding the provisions of this subsection 4.1, an initial
     public offering of Company's stock shall not constitute a Control Change.

4.2  Control Change Window.  The Control Change Window begins sixty days before
     the "LOI Date" and ends one year after the date of closing of the control
     change.

4.3  LOI Date.  The "LOI Date" is the date a letter of intent, term sheet, or
     other similar document is first executed by ONYX or one or more of its
     Shareholders and by anyone acting on behalf of an entity (or collection of
     entities under common control) who acquires substantially all ONYX's assets
     or majority control of ONYX's stock, that evidences an agreement in
     principle to pursue a course of action that is intended to result in a
     Control Change.

4.4  Acceleration of Options on Control Change.  Upon (i) a Control Change
     resulting in a termination "Without Cause" or (ii) a termination "Without
     Cause" which occurs during the Control Change Window, the Company shall
     accelerate the exercise date of the greater of (a) Seventy-Five Per Cent
     (75%) of the initial grant of One Hundred Seventy Thousand (170,000)
     options, or (b) those options vested as of the Control Change closing date
     and any additional options vesting during the one year severance period.

5.   Incorporation of Employee Confidentiality and Invention Agreement.

Ramadan agrees to abide by the terms and conditions of the ONYX Software
Employee Confidentiality and Invention Agreement (the "Confidentiality
Agreement"), which is hereby incorporated by reference. To the extent that the
terms of the Confidentiality Agreement conflict with the terms of this
Employment Agreement, the terms of this Employment Agreement shall control.

6.   Miscellaneous.

This Employment Agreement shall be governed by the internal laws of the state of
Washington without giving effect to provisions thereof related to choice of laws
or conflict of laws. Venue and jurisdiction of any lawsuit involving this
Employment Agreement or my employment shall exist exclusively in state and
federal courts in King County, Washington, unless injunctive relief is sought by
ONYX Software Corporation and, in ONYX's judgment, may not be effective unless
obtained in some other venue. If any part of this Employment Agreement is held
to be unenforceable, it shall not affect any other part. If any part of this
Employment Agreement is held to be unenforceable as written, it shall be
enforced to the maximum extent allowed by applicable law. This Employment
Agreement shall survive the termination of my employment, however caused. The
waiver of any breach of this Employment Agreement or failure to enforce any
provision of this Employment Agreement shall not waive any later breach

7.   Arbitration of Claims

ONYX and Ramadan mutually consent to the resolution by arbitration of all claims
or controversies ("claims"), whether or not arising out of Ramadan's employment
(or termination), that ONYX may have against Ramadan or that Ramadan may have
against ONYX or against its officers, directors, employees or agents. (Claims
that Ramadan may have for workers' compensation or unemployment compensation
benefits are not covered by this Employment Agreement). ONYX and Ramadan agree
that, except as provided in this Employment Agreement, any arbitration shall be
in accordance with the then-current Model Employment Arbitration Procedures of
the American Arbitration Association ("AAA"). The Arbitrator shall apply the
substantive law (and the law of remedies, if applicable) of the State of
Washington or federal law, or both, as applicable to the claim(s) asserted.
Either party may bring an action in any court of competent jurisdiction to
compel arbitration under this Employment Agreement and to enforce an arbitration
award. Except as otherwise provided in this Employment Agreement, both ONYX and
Ramadan agree that neither shall initiate or prosecute any lawsuit or
administrative action in any way related to any claim covered by this Employment
Agreement. ONYX and Ramadan shall equally share the fees and costs of the
Arbitrator.

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