Document:

exv10w1

 

Exhibit 10.1

INTERVOICE, INC. 2005 STOCK INCENTIVE PLAN

SUMMARY OF STOCK OPTION GRANT

     You, the Optionee named below, have been granted the following option (the “Option”) to
purchase shares of the common stock, no par value per share (the “Common Stock”), of Intervoice,
Inc., a Texas corporation (“Intervoice”), on the terms and conditions set forth below and in
accordance with the Stock Option Award Agreement (the “Agreement”) to which this Summary of Stock
Option Grant is attached and the Intervoice, Inc. 2005 Stock Incentive Plan (the “Plan”):

	 	 	Optionee Name:
	 
	 	 	Number of Option Shares Granted:
	 
	 	 	Type of Option:
	 
	 	 	Grant Date:
	 
	 	 	Exercise Price Per Share:
	 
	 	 	Vesting Commencement Date:

	 	Vesting Schedule:	 	The Option shall vest over a period of time and shares of Common Stock
subject to the Option shall become purchasable in installments in accordance with the
following schedule: (i) 50% of such shares (if a fractional number, then the next
lower whole number) shall become purchasable, in whole at any time or in part from time
to time, on February 28, 2006, if Optionee is in the continuous service of Intervoice
or an Affiliate until such vesting date; and (ii) the remaining shares shall become
purchasable, in whole at any time or in part from time to time, on February 28, 2009,
if the Optionee is in the continuous service of Intervoice or an Affiliate until such
vesting date.

     You, by your signature as Optionee below, acknowledge that you (i) have reviewed the Agreement
and the Plan in their entirety and have had the opportunity to obtain the advice of counsel prior
to executing this Summary of Stock Option Grant, (ii) understand that the Option is granted under
and governed by the terms and provisions of the Agreement and the Plan, and (iii) agree to accept
as binding all of the determinations and interpretations made by the Committee with respect to
matters arising under or relating to the Option, the Agreement and the Plan.

	 	 	 	 	 
	OPTIONEE:	 	INTERVOICE, INC.
	 
	 	 	 	 
	 
	 	By:	 	H. Don Brown
	(Signature of Optionee)

	 	 	 	 
	 
	 	 	 	 
	 

	 	Name:	 	 
	 

	 	 	 	 
	 

	 	Title:
	 	Executive Vice President Human Resources

 

 

INTERVOICE, INC. 2005 STOCK INCENTIVE PLAN

STOCK OPTION AWARD AGREEMENT

     THIS AGREEMENT is made as of the Grant Date (as set forth on the Summary of Stock Option
Grant) between Intervoice, Inc., a Texas corporation (“Intervoice”), and Optionee pursuant to the
Intervoice, Inc. 2005 Stock Incentive Plan (the “Plan”).

     WHEREAS, the Compensation Committee of the Board of Directors of Intervoice with respect to an
Option granted to an employee or the Board of Directors of Intervoice with respect to an Option
granted to an outside director (the “Committee”) has authority to grant Options under the Plan to
employees and outside directors of and other individuals performing services for Intervoice and its
Affiliates; and

     WHEREAS, the Committee has determined to award Optionee the Option described in this
Agreement;

     NOW, THEREFORE, Intervoice and Optionee agree as follows:

     1. Effect of Plan and Authority of Committee. This Agreement and the Option granted
hereunder are subject to the Plan, which is incorporated herein by reference. The Committee is
authorized to make all determinations and interpretations with respect to matters arising under or
relating to the Plan, this Agreement and the Option granted hereunder. Capitalized terms used and
not otherwise defined herein have the respective meanings given them in the Plan or in the Summary
of Stock Option Grant, which are attached hereto and incorporated herein by this reference for all
purposes.

     2. Grant of Option. On the terms and conditions set forth in this Agreement, the
Summary of Stock Option Grant and the Plan, as of the Grant Date, Intervoice hereby grants to
Optionee the option to purchase the number of shares of Common Stock set forth on the Summary of
Stock Option Grant at the Exercise Price per share set forth on the Summary of Stock Option Grant
(the “Option”). The Option is intended to be an Incentive Stock Option or a Nonqualified Stock
Option, as provided in the Summary of Stock Option Grant. If the Option is intended to be an
Incentive Stock Option, it is agreed that the exercise price is at least 100% of the Fair Market
Value of a share of Common Stock on the Grant Date (110% of Fair Market Value if Optionee owns
stock possessing more than 10% of the total combined voting power of all classes of stock of
Intervoice or any Affiliate, within the meaning of Section 422(b)(6) of the Code). If this Option
is intended to be an Incentive Stock Option, but the aggregate Fair Market Value of Common Stock
with respect to which Incentive Stock Options granted to Optionee (including all options qualifying
as incentive stock options pursuant to Section 422 of the Code granted to Optionee under any other
plan of Intervoice or any Affiliate) are exercisable for the first time by Optionee during any
calendar year exceeds $100,000 (determined as of the date the Incentive Stock Option is granted),
this Option shall not be void but shall be deemed to be an Incentive Stock Option to the extent it
does not exceed the $100,000 limit and shall be deemed a Nonqualified Stock Option to the extent it
exceeds that limit.

     3. Vesting. This Option may be exercised only to the extent it is vested on the
vesting dates in accordance with the Vesting Schedule set forth in the Summary of Stock Option
Grant. The vested percentage indicated in such Vesting Schedule shall be exercisable, as to all or
part of

2

 

the vested shares, at any time or times after the respective vesting date and until the
expiration or termination of the Option. The vesting of this Option may be accelerated in certain
events as set forth in the Plan. The unvested portion of this Option shall terminate and be
forfeited immediately on the date of Optionee’s termination of employment or service.

     4. Term.

     (a) Term of Option. This Option may not be exercised after the expiration of
seven years from the Grant Date (five years from the Grant Date if the Option is an
Incentive Stock Option and Optionee owns stock possessing more than 10% of the total
combined voting power of all classes of stock of Intervoice or any Affiliate, within the
meaning of Section 422(b)(6) of the Code, as of the Grant Date). If the expiration date of
this Option or any termination date provided for in this Agreement shall fall on a Saturday,
Sunday or a day on which the executive offices of the Company are not open for business,
then such expiration or termination date shall be deemed to be the last normal business day
of the Company at its executive offices preceding such Saturday, Sunday or day on which such
offices are closed.

     (b) Early Termination. Except as provided below, this Option may not be
exercised unless Optionee shall have been in the continuous employ or service of Intervoice
or any Affiliate from the Grant Date to the date of exercise of the Option. This Option may
be exercised after the date of Optionee’s termination of employment or service with
Intervoice and its Affiliates only in accordance with Section 7.5 of the Plan.

     5. Manner of Exercise and Payment. The Optionee (or his or her representative,
guardian, devisee or heir, as applicable) may exercise any portion of this Option that has become
exercisable in accordance with the terms hereof as to all or any of the shares of Common Stock then
available for purchase by delivering to Intervoice written notice, in a form satisfactory to the
Committee, specifying:

     (a) the number of whole shares of Common Stock to be purchased together with payment in
full of the purchase price of such shares;

     (b) the address to which dividends, notices, reports, and other information are to be
sent; and

     (c) Optionee’s social security number or social insurance number.

Payment of the purchase price of the shares of Common Stock shall be made (i) in cash, or by
certified or cashier’s check payable to the order of Intervoice, free from all collection charges,
or (ii) by delivery of nonforfeitable, unrestricted shares of Common Stock previously acquired by
Optionee that have been held for at least six months having an aggregate Fair Market Value as of
the date of exercise equal to the total exercise price, or (iii) by a combination of cash (or
certified or cashier’s check) and such already-owned shares of Common Stock. Optionee also may
elect to pay all or a portion of the purchase price of such shares of Common Stock through a
special sale and
remittance procedure pursuant to which Optionee shall concurrently provide (A) irrevocable
instructions to a broker-dealer to effect the immediate sale or margin of a sufficient portion of
the purchased shares and remit directly to Intervoice, out of the sale proceeds available on the
settlement date, sufficient funds to cover the purchase price payable for the purchased shares

3

 

plus all applicable taxes required to be withheld by reason of such exercise and (B) an executed
irrevocable option exercise form to Intervoice along with instructions to Intervoice to deliver the
certificates for the purchased shares directly to such broker-dealer to complete the sale. This
Option shall be deemed to have been exercised on the first date upon which Intervoice receives
written notice of exercise as described above, payment of the purchase price and all other
documents, information and amounts required with respect to such exercise under this Agreement and
the Plan. Notwithstanding the foregoing provisions of this Section 5, the Committee may, in its
discretion, reject payment of the purchase price of the shares of Common Stock subject to this
Option in the form of already-owned shares or through a sale and remittance procedure with a
broker-dealer in the event that the Committee determines that such payment forms violate the
provisions of applicable law or result in negative accounting treatment to Intervoice.

     6. Withholding Tax. Promptly after demand by Intervoice, and at its direction,
Optionee shall pay to Intervoice or the appropriate Affiliate an amount equal to the applicable
withholding taxes due in connection with the exercise of the Option. Pursuant to Section 15.5 of
the Plan, such withholding taxes may be paid in cash or, subject to the further provisions of this
Section 6 of this Agreement, in whole or in part, by having Intervoice withhold from the shares of
Common Stock otherwise issuable upon exercise of the Option a number of shares of Common Stock
having a value equal to the amount of such withholding taxes or by delivering to Intervoice or the
appropriate Affiliate a number of previously acquired issued and outstanding shares of Common Stock
(excluding restricted shares still subject to a risk of forfeiture) having a value equal to the
amount of such withholding taxes. The value of any shares of Common Stock so withheld by or
delivered to Intervoice or the appropriate Affiliate shall be based on the Fair Market Value (as
defined in the Plan) of such shares on the date on which the tax withholding is to be made.
Optionee shall pay to Intervoice or the appropriate Affiliate in cash the amount, if any, by which
the amount of such withholding taxes exceeds the value of the shares of Common Stock so withheld or
delivered. An election by Optionee to have shares withheld or to deliver shares to pay withholding
taxes shall be made in accordance with administrative guidelines established by the Committee.

     7. Delivery of Shares. Delivery of the certificates representing the shares of Common
Stock purchased, upon exercise of this Option shall be made as soon as reasonably practicable after
receipt of notice of exercise and full payment of the Exercise Price and any required withholding
taxes. If Intervoice so elects, its obligation to deliver shares of Common Stock upon the exercise
of this Option shall be conditioned upon its receipt from the person exercising this Option of an
executed investment letter, in form and content satisfactory to Intervoice and its legal counsel,
evidencing the investment intent of such person and such other matters as Intervoice may reasonably
require. If Intervoice so elects, the certificate or certificates representing the shares of
Common Stock issued upon exercise of this Option shall bear a legend to reflect any restrictions on
transferability.

     8. Optional Issuance in Book-Entry Form. Notwithstanding the provisions of Section 7,
at the option of Intervoice and subject to its Bylaws and Charter, any shares of Common Stock
that under the terms of this Agreement are issuable in the form of a stock certificate may
instead be issued in book-entry form.

     9. Transferability. This Option is personal to Optionee and during Optionee’s
lifetime may be exercised only by Optionee or his or her guardian or legal representative upon the
events and in accordance with the terms and conditions set forth in the Plan, and shall not be
transferred

4

 

except by will or by the laws of descent and distribution, nor may it be otherwise
sold, transferred, pledged, exchanged, hypothecated or otherwise disposed of in any way (by
operation of law or otherwise) and it shall not be subject to execution, attachment or similar
process. Any attempted sale, transfer, pledge, exchange, hypothecation or other disposition of this
Option not specifically permitted by the Plan or this Agreement shall be null and void and without
effect.

     10. Notices. All notices between the parties hereto shall be in writing and given in
the manner provided in Section 15.7 of the Plan. Notices to Optionee shall be given to Optionee’s
address as contained in Intervoice’s records. Notices to Intervoice shall be addressed to its
General Counsel at the principal executive offices of Intervoice as set forth in Section 15.7 of
the Plan.

     11. Relationship With Contract of Employment or Services.

     (a) The grant of an Option does not form part of Optionee’s entitlement to remuneration
or benefit pursuant to his or her contract of employment or services, if any, nor does the
existence of a contract of employment or services between any person and Intervoice or any
Affiliate give such person any right or entitlement to have an Option granted to him or any
expectation that an Option might be granted to him whether subject to any conditions or at
all.

     (b) The rights and obligations of Optionee under the terms of his or her contract of
employment or other contract or agreement for services with Intervoice or any Affiliate, if
any, shall not be affected by the grant of an Option.

     (c) The rights granted to Optionee upon the grant of an Option shall not afford
Optionee any rights or additional rights to compensation or damages in consequence of the
loss or termination of his or her office, employment or service with Intervoice or any
Affiliate for any reason whatsoever.

     (d) Optionee shall not be entitled to any compensation or damages for any loss or
potential loss which he or she may suffer by reason of being or becoming unable to exercise
an Option in consequence of the loss or termination of his or her office, employment or
service with Intervoice or any Affiliate for any reason (including, without limitation, any
breach of contract by Intervoice or any Affiliate) or in any other circumstances whatsoever.

     12. Governing Law; Exclusive Forum; Consent to Jurisdiction. This Agreement shall be
governed by and construed in accordance with the internal laws (and not the principles relating to
conflicts of laws) of the State of Texas, except as superseded by applicable federal law. The
exclusive forum for any action concerning this Agreement or the transactions contemplated
hereby shall be in a court of competent jurisdiction in Dallas County, Texas, with respect to
a state court, or the Dallas Division of the United States District Court for the Northern District
of Texas, with respect to a federal court. OPTIONEE HEREBY CONSENTS TO THE EXERCISE OF
JURISDICTION OF A COURT IN THE EXCLUSIVE FORUM AND WAIVES ANY RIGHT HE OR SHE MAY HAVE TO CHALLENGE
OR CONTEST THE REMOVAL AT ANY TIME BY THE COMPANY OR ANY OF ITS AFFILIATES TO FEDERAL COURT OF ANY
SUCH ACTION HE OR SHE MAY BRING AGAINST IT IN STATE COURT.

5exv10w2

 

Exhibit 10.2

INTERVOICE, INC. 2005 STOCK INCENTIVE PLAN

SUMMARY OF STOCK OPTION GRANT

     You, the Optionee named below, have been granted the following option (the “Option”) to
purchase shares of the common stock, no par value per share (the “Common Stock”), of Intervoice,
Inc., a Texas corporation (“Intervoice”), on the terms and conditions set forth below and in
accordance with the Stock Option Award Agreement (the “Agreement”) to which this Summary of Stock
Option Grant is attached and the Intervoice, Inc. 2005 Stock Incentive Plan (the “Plan”):

	 	 	Optionee Name:
	 
	 	 	Number of Option Shares Granted:
	 
	 	 	Type of Option:
	 
	 	 	Grant Date:
	 
	 	 	Exercise Price Per Share:
	 
	 	 	Vesting Commencement Date:

	 	Vesting Schedule:	 	The Option shall vest over a period of time and shares of Common Stock
subject to the Option shall become purchasable in full on the date of the next annual
meeting of shareholders, if Optionee is in the continuous service on the Board of
Intervoice or an Affiliate until such vesting date.

     You, by your signature as Optionee below, acknowledge that you (i) have reviewed the Agreement
and the Plan in their entirety and have had the opportunity to obtain the advice of counsel prior
to executing this Summary of Stock Option Grant, (ii) understand that the Option is granted under
and governed by the terms and provisions of the Agreement and the Plan, and (iii) agree to accept
as binding all of the determinations and interpretations made by the Committee with respect to
matters arising under or relating to the Option, the Agreement and the Plan.

	 	 	 	 	 
	OPTIONEE:	 	INTERVOICE, INC.
	 
	 	 	 	 
	 

	 	By:
	 	H. Don Brown
	 

(Signature of Optionee)

	 	 	 	 
	 

	 	Name:	 	 
	 

	 	 	 	 
	 

	 	Title:
	 	Executive Vice President Human Resources

 

 

INTERVOICE, INC. 2005 STOCK INCENTIVE PLAN

STOCK OPTION AWARD AGREEMENT

     THIS AGREEMENT is made as of the Grant Date (as set forth on the Summary of Stock Option
Grant) between Intervoice, Inc., a Texas corporation (“Intervoice”), and Optionee pursuant to the
Intervoice, Inc. 2005 Stock Incentive Plan (the “Plan”).

     WHEREAS, the Compensation Committee of the Board of Directors of Intervoice with respect to an
Option granted to an employee or the Board of Directors of Intervoice with respect to an Option
granted to an outside director (the “Committee”) has authority to grant Options under the Plan to
employees and outside directors of and other individuals performing services for Intervoice and its
Affiliates; and

     WHEREAS, the Committee has determined to award Optionee the Option described in this
Agreement;

     NOW, THEREFORE, Intervoice and Optionee agree as follows:

     1. Effect of Plan and Authority of Committee. This Agreement and the Option granted
hereunder are subject to the Plan, which is incorporated herein by reference. The Committee is
authorized to make all determinations and interpretations with respect to matters arising under or
relating to the Plan, this Agreement and the Option granted hereunder. Capitalized terms used and
not otherwise defined herein have the respective meanings given them in the Plan or in the Summary
of Stock Option Grant, which are attached hereto and incorporated herein by this reference for all
purposes.

     2. Grant of Option. On the terms and conditions set forth in this Agreement, the
Summary of Stock Option Grant and the Plan, as of the Grant Date, Intervoice hereby grants to
Optionee the option to purchase the number of shares of Common Stock set forth on the Summary of
Stock Option Grant at the Exercise Price per share set forth on the Summary of Stock Option Grant
(the “Option”). The Option is intended to be an Incentive Stock Option or a Nonqualified Stock
Option, as provided in the Summary of Stock Option Grant. If the Option is intended to be an
Incentive Stock Option, it is agreed that the exercise price is at least 100% of the Fair Market
Value of a share of Common Stock on the Grant Date (110% of Fair Market Value if Optionee owns
stock possessing more than 10% of the total combined voting power of all classes of stock of
Intervoice or any Affiliate, within the meaning of Section 422(b)(6) of the Code). If this Option
is intended to be an Incentive Stock Option, but the aggregate Fair Market Value of Common Stock
with respect to which Incentive Stock Options granted to Optionee (including all options qualifying
as incentive stock options pursuant to Section 422 of the Code granted to Optionee under any other
plan of Intervoice or any Affiliate) are exercisable for the first time by Optionee during any
calendar year exceeds $100,000 (determined as of the date the Incentive Stock Option is granted),
this Option shall not be void but shall be deemed to be an Incentive Stock Option to the extent it
does not exceed the $100,000 limit and shall be deemed a Nonqualified Stock Option to the extent it
exceeds that limit.

     3. Vesting. This Option may be exercised only to the extent it is vested on the
vesting dates in accordance with the Vesting Schedule set forth in the Summary of Stock Option
Grant. The vested percentage indicated in such Vesting Schedule shall be exercisable, as to all or
part of

2

 

the vested shares, at any time or times after the respective vesting date and until the
expiration or termination of the Option. The vesting of this Option may be accelerated in certain
events as set forth in the Plan. The unvested portion of this Option shall terminate and be
forfeited immediately on the date of Optionee’s termination of employment or service.

     4. Term.

     (a) Term of Option. This Option may not be exercised after the expiration of
seven years from the Grant Date (five years from the Grant Date if the Option is an
Incentive Stock Option and Optionee owns stock possessing more than 10% of the total
combined voting power of all classes of stock of Intervoice or any Affiliate, within the
meaning of Section 422(b)(6) of the Code, as of the Grant Date). If the expiration date of
this Option or any termination date provided for in this Agreement shall fall on a Saturday,
Sunday or a day on which the executive offices of the Company are not open for business,
then such expiration or termination date shall be deemed to be the last normal business day
of the Company at its executive offices preceding such Saturday, Sunday or day on which such
offices are closed.

     (b) Early Termination. Except as provided below, this Option may not be
exercised unless Optionee shall have been in the continuous employ or service of Intervoice
or any Affiliate from the Grant Date to the date of exercise of the Option. This Option may
be exercised after the date of Optionee’s termination of employment or service with
Intervoice and its Affiliates only in accordance with Section 7.5 of the Plan.

     5. Manner of Exercise and Payment. The Optionee (or his or her representative,
guardian, devisee or heir, as applicable) may exercise any portion of this Option that has become
exercisable in accordance with the terms hereof as to all or any of the shares of Common Stock then
available for purchase by delivering to Intervoice written notice, in a form satisfactory to the
Committee, specifying:

     (a) the number of whole shares of Common Stock to be purchased together with payment in
full of the purchase price of such shares;

     (b) the address to which dividends, notices, reports, and other information are to be
sent; and

     (c) Optionee’s social security number or social insurance number.

Payment of the purchase price of the shares of Common Stock shall be made (i) in cash, or by
certified or cashier’s check payable to the order of Intervoice, free from all collection charges,
or (ii) by delivery of nonforfeitable, unrestricted shares of Common Stock previously acquired by
Optionee that have been held for at least six months having an aggregate Fair Market Value as of
the date of exercise equal to the total exercise price, or (iii) by a combination of cash (or
certified or cashier’s check) and such already-owned shares of Common Stock. Optionee also may
elect to pay all or a portion of the purchase price of such shares of Common Stock through a
special sale and
remittance procedure pursuant to which Optionee shall concurrently provide (A) irrevocable
instructions to a broker-dealer to effect the immediate sale or margin of a sufficient portion of
the purchased shares and remit directly to Intervoice, out of the sale proceeds available on the
settlement date, sufficient funds to cover the purchase price payable for the purchased shares

3

 

plus all applicable taxes required to be withheld by reason of such exercise and (B) an executed
irrevocable option exercise form to Intervoice along with instructions to Intervoice to deliver the
certificates for the purchased shares directly to such broker-dealer to complete the sale. This
Option shall be deemed to have been exercised on the first date upon which Intervoice receives
written notice of exercise as described above, payment of the purchase price and all other
documents, information and amounts required with respect to such exercise under this Agreement and
the Plan. Notwithstanding the foregoing provisions of this Section 5, the Committee may, in its
discretion, reject payment of the purchase price of the shares of Common Stock subject to this
Option in the form of already-owned shares or through a sale and remittance procedure with a
broker-dealer in the event that the Committee determines that such payment forms violate the
provisions of applicable law or result in negative accounting treatment to Intervoice.

     6. Withholding Tax. Promptly after demand by Intervoice, and at its direction,
Optionee shall pay to Intervoice or the appropriate Affiliate an amount equal to the applicable
withholding taxes due in connection with the exercise of the Option. Pursuant to Section 15.5 of
the Plan, such withholding taxes may be paid in cash or, subject to the further provisions of this
Section 6 of this Agreement, in whole or in part, by having Intervoice withhold from the shares of
Common Stock otherwise issuable upon exercise of the Option a number of shares of Common Stock
having a value equal to the amount of such withholding taxes or by delivering to Intervoice or the
appropriate Affiliate a number of previously acquired issued and outstanding shares of Common Stock
(excluding restricted shares still subject to a risk of forfeiture) having a value equal to the
amount of such withholding taxes. The value of any shares of Common Stock so withheld by or
delivered to Intervoice or the appropriate Affiliate shall be based on the Fair Market Value (as
defined in the Plan) of such shares on the date on which the tax withholding is to be made.
Optionee shall pay to Intervoice or the appropriate Affiliate in cash the amount, if any, by which
the amount of such withholding taxes exceeds the value of the shares of Common Stock so withheld or
delivered. An election by Optionee to have shares withheld or to deliver shares to pay withholding
taxes shall be made in accordance with administrative guidelines established by the Committee.

     7. Delivery of Shares. Delivery of the certificates representing the shares of Common
Stock purchased, upon exercise of this Option shall be made as soon as reasonably practicable after
receipt of notice of exercise and full payment of the Exercise Price and any required withholding
taxes. If Intervoice so elects, its obligation to deliver shares of Common Stock upon the exercise
of this Option shall be conditioned upon its receipt from the person exercising this Option of an
executed investment letter, in form and content satisfactory to Intervoice and its legal counsel,
evidencing the investment intent of such person and such other matters as Intervoice may reasonably
require. If Intervoice so elects, the certificate or certificates representing the shares of
Common Stock issued upon exercise of this Option shall bear a legend to reflect any restrictions on
transferability.

     8. Optional Issuance in Book-Entry Form. Notwithstanding the provisions of Section 7,
at the option of Intervoice and subject to its Bylaws and Charter, any shares of Common Stock
that under the terms of this Agreement are issuable in the form of a stock certificate may
instead be issued in book-entry form.

     9. Transferability. This Option is personal to Optionee and during Optionee’s
lifetime may be exercised only by Optionee or his or her guardian or legal representative upon the
events and in accordance with the terms and conditions set forth in the Plan, and shall not be
transferred

4

 

except by will or by the laws of descent and distribution, nor may it be otherwise
sold, transferred, pledged, exchanged, hypothecated or otherwise disposed of in any way (by
operation of law or otherwise) and it shall not be subject to execution, attachment or similar
process. Any attempted sale, transfer, pledge, exchange, hypothecation or other disposition of this
Option not specifically permitted by the Plan or this Agreement shall be null and void and without
effect.

     10. Notices. All notices between the parties hereto shall be in writing and given in
the manner provided in Section 15.7 of the Plan. Notices to Optionee shall be given to Optionee’s
address as contained in Intervoice’s records. Notices to Intervoice shall be addressed to its
General Counsel at the principal executive offices of Intervoice as set forth in Section 15.7 of
the Plan.

     11. Relationship With Contract of Employment or Services.

     (a) The grant of an Option does not form part of Optionee’s entitlement to remuneration
or benefit pursuant to his or her contract of employment or services, if any, nor does the
existence of a contract of employment or services between any person and Intervoice or any
Affiliate give such person any right or entitlement to have an Option granted to him or any
expectation that an Option might be granted to him whether subject to any conditions or at
all.

     (b) The rights and obligations of Optionee under the terms of his or her contract of
employment or other contract or agreement for services with Intervoice or any Affiliate, if
any, shall not be affected by the grant of an Option.

     (c) The rights granted to Optionee upon the grant of an Option shall not afford
Optionee any rights or additional rights to compensation or damages in consequence of the
loss or termination of his or her office, employment or service with Intervoice or any
Affiliate for any reason whatsoever.

     (d) Optionee shall not be entitled to any compensation or damages for any loss or
potential loss which he or she may suffer by reason of being or becoming unable to exercise
an Option in consequence of the loss or termination of his or her office, employment or
service with Intervoice or any Affiliate for any reason (including, without limitation, any
breach of contract by Intervoice or any Affiliate) or in any other circumstances whatsoever.

     12. Governing Law; Exclusive Forum; Consent to Jurisdiction. This Agreement shall be
governed by and construed in accordance with the internal laws (and not the principles relating to
conflicts of laws) of the State of Texas, except as superseded by applicable federal law. The
exclusive forum for any action concerning this Agreement or the transactions contemplated
hereby shall be in a court of competent jurisdiction in Dallas County, Texas, with respect to
a state court, or the Dallas Division of the United States District Court for the Northern District
of Texas, with respect to a federal court. OPTIONEE HEREBY CONSENTS TO THE EXERCISE OF
JURISDICTION OF A COURT IN THE EXCLUSIVE FORUM AND WAIVES ANY RIGHT HE OR SHE MAY HAVE TO CHALLENGE
OR CONTEST THE REMOVAL AT ANY TIME BY THE COMPANY OR ANY OF ITS AFFILIATES TO FEDERAL COURT OF ANY
SUCH ACTION HE OR SHE MAY BRING AGAINST IT IN STATE COURT.

5

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