Document:

Professional Services Agreement

 Exhibit 10.1 
 PROFESSIONAL SERVICES AGREEMENT 
 FOR 

TXU ENERGY’S 
 2009 iTHERMOSTAT PROGRAM 
 AN INTERNET BASED LOAD MANAGEMENT SYSTEM

 WITH ZIGBEE HOME AREA NETWORK 
 BY AND BETWEEN 
 COMVERGE INC. 

AND 

TXU ENERGY RETAIL COMPANY LLC 
 DATED APRIL 1, 2009 
 CONTRACT NO. C 0600559 C 

  
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 The effective date of this Agreement is April 1, 2009. 

PARTIES 
  

	A.	COMPANY 

 TXU Energy
Retail Company LLC, a Texas limited liability company. 
 6555 Sierra Dr 

Irving, Texas 75039 
  

	B.	CONTRACTOR 

 Comverge Inc.

 120 Eagle Rock Ave S190 
 East Hanover, NJ 07853 
 PURPOSE 

The purpose of this Agreement is to provide for the performance of the Work described in the Statement of Work attached provision for and in
consideration of the mutual obligations set forth in this Agreement. 
 DEFINITIONS 

 

	A.	COMPANY Group 

 The term
“COMPANY Group” means COMPANY, its parent corporation, Energy Future Holdings Corp., and all subsidiaries and affiliates of Energy Future Holdings Corp., and all officers, directors, shareholders, associates, related firms and entities,
employees, servants and agents of both COMPANY and each such subsidiary or affiliate. 
  

	B.	CONTRACTOR Group 

 The term
“CONTRACTOR Group” means the respective CONTRACTOR, all subcontractors of any tier employed by CONTRACTOR, and all affiliated or related firms and entities, officers, directors, partners, limited partners, shareholders, associates,
employees, servants and agents of each. 
  

	C.	Work 

 The term “Work”
means all labor, materials, equipment, transportation, facilities or services necessary for each respective Contractor to perform its portion of the Statement(s) of Work described in this Agreement. 

  
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	D.	Work Site 

 The term “Work
Site” means location(s) where the Work will be performed as specified in the applicable Statement of Work. 
  

	E.	Contract Coordinator 

 The term
“Contract Coordinator” means a representative of each party named in this Agreement to act in matters related to performance of this Agreement as it is written. Actions of the Contract Coordinators regarding the day-to-day interaction
between the operations of the parties, the issuance and approval of invoices, the issuance and approval of procedures, drawings, schedules and documents of any type, and other decisions made in managing this Agreement will not operate as a waiver or
compromise of any provision of this Agreement. 
  

	F.	Contract Administrator 

 The term
“Contract Administrator” means representatives of both parties named in this Agreement to act in matters relating to the revision of contract language, the adjustment of compensation or time and the resolution of issues regarding the
meaning of contract language. 
  

	G.	Contractor 

 The term
“Contractor” means Comverge Inc. and as designated in this Agreement, with respect to the Work to be performed by such Contractor hereunder. 
 SCOPE OF WORK 
 CONTRACTOR will perform its portion of the work according to the applicable
attached Statement of Work. 
 TERM OF AGREEMENT 
 The term of this Agreement shall commence on the Effective Date and shall continue through December 31, 2009 (the “Initial Term),” and then shall automatically renew for successive one-year
terms (each such one-year term a “Renewal Term”), unless the Agreement is terminated earlier pursuant to the other provisions of this hereof or unless at least 30 calendar days prior to the end of the Initial Term or any Renewal Term,
COMPANY provides PROFESSIONAL written notice that COMPANY elects not to renew the Agreement, in which case this Agreement will terminate at the end of the Initial Term or Renewal Term then in effect. The foregoing notwithstanding, in no event shall
this Agreement continue in effect for longer than 10 years after the Effective Date.

  
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 COMPENSATION 
 As full compensation for the satisfactory performance by CONTRACTOR of this Agreement, COMPANY will compensate each CONTRACTOR in accordance with the attached Statement of Work. 

INVOICES AND PAYMENT 

CONTRACTOR will submit invoices for fees and expenses on a monthly basis. COMPANY will make payments within thirty (30) days after receipt of
invoice or within thirty (30) days after resolution of invoice errors or disputes, whichever is later. Invoices must be supported by documentation deemed sufficient by COMPANY’s Contract Coordinator to verify the charges. 

All invoices will be sent to: 
  

			
		  	         TXU Energy Retail Company LLC
         6555 Sierra Drive

        Irving, Texas 75039
         Attn: Patrick James

 TAXES 
 CONTRACTOR will comply with all federal, state, or municipal laws, rules and
regulations regarding taxes and the payment of taxes, until the Services have been completed, including, without limitation, social security, state unemployment insurance, gross receipts taxes, withholding taxes, and income tax. CONTRACTOR will
furnish, upon request by COMPANY, satisfactory evidence of its compliance. COMPANY shall pay all sales and applicable use taxes. 

INDEPENDENT CONTRACTOR RELATIONSHIP 
 CONTRACTOR will act as and be deemed to be an independent contractor. Neither CONTRACTOR nor any of its employees will act as, nor be deemed to be, an agent or employee of COMPANY. CONTRACTOR will have
the sole right to control and directly supervise the method, manner and details of the Services. 
 ASSIGNMENT 

CONTRACTOR will not assign, transfer or otherwise dispose of any of its obligations or duties without the prior written approval of COMPANY. Any
assignment or transfer made without the express written approval of COMPANY will be null and void. 

  
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 SUBCONTRACTING 
 *** (provided that the foregoing prohibition on subcontracting shall not apply to Digi International), and CONTRACTOR will not be relieved of any duty or liability relating to any Work by reason of
subcontracting. Notwithstanding the forgoing, except as expressly provided herein with respect to Digi International, there will be no contractual relationship between COMPANY and any subcontractor by virtue of this Agreement. 

BINDING ON SUCCESSORS AND ASSIGNS 
 This Agreement will inure to the benefit of and be binding upon the undersigned parties and entities, and their respective legal representatives, successors and assigns. 

CONDITIONS AFFECTING WORK 

CONTRACTOR will investigate and acquaint itself with the conditions affecting the Work. CONTRACTOR’s failure to acquaint itself with any conditions
affecting the Work or any available related information will not relieve it from responsibility for properly estimating the difficulty or cost of successfully performing the Work. 
 COMPANY is not responsible for any conclusions or interpretations made by CONTRACTOR from the information made available by COMPANY, other than information contained in or referenced in this Agreement.
CONTRACTOR will draw its own conclusions from its review of any and all data and information provided by COMPANY. 
 CONTRACTOR assumes full
responsibility for investigating conditions and determining the existence and magnitude of any hazards to the physical well-being of property of CONTRACTOR, the employees, agents, and servants of CONTRACTOR, or any other person or entity who is or
may become involved in the performance of Work, and any and all other persons in the vicinity of the Work. CONTRACTOR will advise all of the above-specified persons or entities of any hazards relating to Work, and will ensure that those persons or
entities are advised of and fully understand the nature of the hazards and safety precautions that can be taken to eliminate or minimize dangers relating to the hazards. 
 PERFORMANCE STANDARDS 
 In performing the Work for COMPANY, CONTRACTOR will conform and
otherwise ensure that the Work conforms to the specifications and output and delivery standards set forth in this Section and all other warranties and standards of performance provided for in the applicable Statement of Work (the
“Performance Standards”). In addition, all work hereunder will be subject to the requirements of Attachment 7 “Complaints/Violations”. 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
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 CHANGES IN WORK 
 COMPANY may by written notice, make changes in, additions to, or deletions from the Work. If any change significantly increases the time required to perform the Work, an equitable adjustment will be made
in the schedule and pricing for the performance and completion of the Work. If the Work is being performed on a fixed price basis, and if any change significantly increases or decreases the cost to CONTRACTOR of performing the Work, then an
equitable adjustment will be made in the price. 
 In order to receive an equitable adjustment in price or schedule, CONTRACTOR must provide a
written request for that adjustment within five (5) working days after receiving COMPANY’s notice of a change in the Work. CONTRACTOR will continue to perform the changed Work prior to or pending Agreement on an equitable adjustment and
will not halt or delay performance of the Work because of any failure to reach an Agreement on an adjustment. 
 BACKGROUND
CHECKS/DRUG SCREENING 
 Prior to personnel performing Work for COMPANY hereunder and at least annually thereafter, CONTRACTOR will conduct
(i) background checks (covering such matters as dictated by COMPANY from time to time, but in no case less than what COMPANY is required to conduct with respect to its own employees under applicable laws and regulations) and (ii) drug
tests on all CONTRACTOR Agents and applicants utilized in connection with the Work hereunder. No person shall perform services for COMPANY if such person has a prior felony conviction or if such person tests positively for illegal
substances.
 IDENTITY OF CONTRACTOR GROUP PERSONNEL 
 Upon request by COMPANY, CONTRACTOR shall promptly make known to COMPANY the names and identity of any CONTRACTOR Group person interacting with COMPANY’s customers or performing Work at
COMPANY’s customers’ locations. 
 NO THIRD-PARTY RIGHTS 

Nothing in this Agreement (including any attachments) shall create, or be construed as creating, any express or implied rights in any person or entity
other than the Parties except that the members of COMPANY Group are express third-party beneficiaries of any section that specifically names it. 
 FORCE MAJEURE 
 If either party becomes unable, either wholly or in part, by an event of
Force Majeure, to fulfill its obligations under this Agreement, the obligations affected by the event of Force Majeure will be suspended only during the continuance of that inability. The party so affected will give written

  
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notice of the existence, extent and nature of the Force Majeure to the other party within *** hours after the occurrence of the event. The party so affected will remedy its inability as soon as
possible. Failure to give notice will result in the continuance of the affected party’s obligation regardless of the extent of any existing Force Majeure. 
 The term “Force Majeure” as used in this Agreement means acts of God (except as excluded herein), any event outside of the reasonable control of the party (and which could not be reasonably
anticipated and prevented through the use of reasonable measures), including without limitation, strikes, lockouts, or other industrial disturbances, acts of public enemies, wars, blockades, insurrections, riots, epidemics, earthquakes, fires,
priority allocations of pipe or other materials or orders, restraints or prohibitions by any court, board, department, commission or agency of the United States or of any States, any arrests and restraints, civil disturbances, explosions and
inability despite reasonable diligence to obtain materials essential to the Work. Rain, snow, ice or other adverse weather conditions will not be considered events of Force Majeure. 

SUSPENSION FOR CONVENIENCE 
 COMPANY may, by notice in writing to CONTRACTOR, suspend *** the performance of *** to be performed under this Agreement. Upon receipt of such notice, CONTRACTOR will, unless the notice requires
otherwise: 
  

	a)	immediately discontinue Work on the date and to the extent specified in the notice; 

 

	b)	place no further orders or subcontracts for material, services or facilities with respect to suspended Work other than to the extent required in the notice;

  

	c)	promptly make every reasonable effort to obtain suspension upon terms satisfactory to COMPANY of all orders, subcontracts and rental agreements to the extent they
relate to performance of suspended Work; and 

  

	d)	take any other reasonable steps to minimize costs associated with such suspension. 

 As full compensation for suspended Work, CONTRACTOR will be entitled to an equitable adjustment in its compensation as follows: 

 

	a)	A *** to *** for ***, to the extent required by the *** and *** to the Work; and 

 

	b)	*** associated with *** and *** of *** (to the extent that such *** in such event, *** have the *** to *** and ***; 

 

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
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 Upon receipt of notice to resume Work, CONTRACTOR will immediately resume Work in accordance with the notice
to resume Work. If CONTRACTOR intends to assert a claim for equitable adjustment, it must, within seven (7) days after receipt of notice to resume Work, submit to COMPANY a written statement setting forth the schedule impact and the monetary
amount of the claim in sufficient detail to permit thorough analysis. 
 SUSPENSION FOR CAUSE 

In addition to the other remedies provided COMPANY in this Agreement, COMPANY has the right to order the temporary suspension of any Work when it
determines, in its reasonable discretion, that performance of the Work is not being conducted in a safe or lawful manner, the specified quality of the Work is not being met, or the Work is not otherwise being performed in accordance with the
requirements of this Agreement. (However, COMPANY will not use any diminished performance occurring during a suspension hereunder in order to invoke a subsequent suspension due solely to such diminished performance occurring during the prior
suspension hereunder.) 
 If any unsatisfactory condition of a portion of any Work performed hereunder is brought to CONTRACTOR’s
attention, and is corrected by CONTRACTOR (e.g., retraining its personnel) to COMPANY’s reasonable satisfaction, COMPANY will authorize CONTRACTOR to resume the Work. Should CONTRACTOR fail to promptly correct the unsatisfactory condition to
COMPANY’s reasonable satisfaction, CONTRACTOR will be considered in breach of this Agreement. 
 TERMINATION

 *** may ***, in whole or in part, ***, by providing written notice ***. The notice of termination will specify the effective date of any
termination, and the Work or any part of the Work to be terminated, or alternatively, that this Agreement is terminated in its entirety. 

CONTRACTOR will discontinue Work in accordance with COMPANY’s termination instructions. Upon receiving notice of termination, CONTRACTOR will place
no further orders, or enter into further subcontracts for services, materials or equipment related to the terminated Work. In addition, CONTRACTOR will delay or terminate all existing orders and subcontracts, insofar as those orders and subcontracts
relate to the performance of the Work terminated. For any termination for *** by *** where *** provides l*** prior written notice, *** shall *** to *** with *** of *** (to the extent that ***; in such event, COMPANY shall have the right to receive
all such products paid for), subcontractors, plant, forces and equipment. In adition but without duplication, for any termination for convenience by COMPANY where COMPANY provides less tha 90 days prior written notice, COMPANY shall *** (to the
extent that ***; in such event, *** have the ***. 
 If COMPANY fails to pay when due any undisputed amount owed by COMPANY to CONTRACTOR
hereunder, then CONTRACTOR shall be entitled, as its sole remedy, to terminate this Agreement and take any action allowed by law to collect such amounts owed by COMPANY, provided CONTRACTOR has first provided thirty (30) days written notice to
COMPANY specifying the failure, during which time COMPANY will have the right and opportunity to cure the failure prior to such termination. 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
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 Either Party may terminate this Agreement if the other Party breaches in *** any of such othe Party’s
obligations under this Agreement, provided such terminating Party has first provided thirty (30) days written notice to such breaching Party specifying the failure, during which time such breching Party will have the right and opportunity to
cure the failure pior to such termination. 
 Except as expressly provided in the second paragraph above, in the event this Agreement or the
Work is terminated, COMPANY’s only liability will be to pay CONTRACTOR the unpaid balance due CONTRACTOR for Work actually performed. 

There will be deducted from any unpaid balance due CONTRACTOR the amounts of all claims of COMPANY against CONTRACTOR, including, but not limited to,
claims on account of defect in materials and workmanship. 
 WARRANTY 

CONTRACTOR agrees and warrants that its employees, agents and subcontractors will perform the Work in a good and workmanlike manner, in accordance with
high professional standards, with a level of care, skill, knowledge and judgment required or reasonably expected of firms or persons performing comparable services, and in strict accordance with this Agreement, including but not limited to, all
specifications made a part of this Agreement. Further, CONTRACTOR warrants that all Work will be free from defects in design, materials and workmanship for the *** of a period of *** from the date of *** or *** from the date of *** (“Warranty
Period”), except where specific Work items have been specified to have a longer warranty, unless the failure was the result of, *** or *** of *** or *** or an *** of ***. 
 Upon written notice from COMPANY that any of the Work performed by CONTRACTOR fails to conform to any of the above-specified warranties, CONTRACTOR will, at no additional cost to COMPANY, properly remedy
the failure and reperform any Work necessary so that the Work conforms to those warranties. CONTRACTOR further warrants any and all corrected or reperformed Work to be free from defects in design, materials and workmanship for the greater time
period of either (i) the remaining Warranty Period or a period of *** months following the corrected or re-performed Work. 
 THIS WARRANTY
IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY’S SOLE REMEDY FOR ANY BREACH OF THIS WARRANTY IS THE REPAIR OR REPLACEMENT, AT
CONTRACTOR’S OPTION, OF THE FAILED ITEM. CONTRACTOR SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, TO CUSTOMERS OF COMPANY. 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
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 RECORDS AND RIGHTS TO AUDIT 
 (a) CONTRACTOR will keep accurate and complete books of accounts, records, documents and other evidence related to the charges for and performance of any Work (including records and documents related to
CONTRACTOR’s compliance with its drug testing and background check requirements) (collectively, “Records”), and of any change or modification to the Work. COMPANY may inspect those records and CONTRACTOR’s facilities at
any time during normal business hours. 
 (b) All Records required for an audit and inspection will be made available at the offices of
CONTRACTOR, at all reasonable times, for inspection, audit or reproduction, until four years from date of final payment for any Work. COMPANY will bear the expenses incurred by it in supporting any such inspection or audit; provided, however, that
should any audit or investigation produce evidence that CONTRACTOR has knowingly overstated charges or units of measure upon which charges are based, or provided gifts, gratuities or other benefits to employees of COMPANY in violation of the terms
of this Agreement, CONTRACTOR will be liable to COMPANY for actual damages, including cost of audit and investigation. 

BUSINESS ETHICS 

CONTRACTOR represents and warrants that neither it nor any person or entity associated in any manner with CONTRACTOR has, or during the term of this
Agreement will: 
  

	1)	Provide or offer any compensation or benefit of any type, including any gift or gratuity, other than advertising mementos of nominal value or reasonable business meals
and business entertainment, to any TXU System employee; 

  

	2)	Maintain or establish any undisclosed business affiliation that could constitute or give the appearance of a conflict with the interests of the TXU System.

 If, during the term of this Agreement, CONTRACTOR knows or becomes aware of any facts or circumstances contrary to the
representations and the warranties above, CONTRACTOR will immediately notify COMPANY and provide sufficient information for COMPANY to take appropriate protective or corrective actions. CONTRACTOR further agrees to cooperate fully in any
investigation undertaken by COMPANY. 
 CONTRACTOR, if requested by COMPANY, agrees to require its employees to execute an ethics/nondisclosure
agreement at any time. 

  
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 CONFLICT OF INTEREST 
 CONTRACTOR will not engage in any activity that will adversely affect or impair its ability to perform the Work in an independent and reliable manner. CONTRACTOR warrants that it has no professional or
contractual obligations that will conflict with its performance of any Work. 
 PROTECTION AGAINST LIENS AND ENCUMBRANCES

 CONTRACTOR will not at any time permit any lien, attachment or other encumbrance (“Encumbrance”) by any person or persons
whosoever or by reason of any claim or demand against CONTRACTOR to be placed or remain on the property of COMPANY or COMPANY’s customers, including, but not limited to, the Work Site upon which Work is being performed or equipment and
materials that are being furnished. To prevent an Encumbrance from being placed on the property of COMPANY or COMPANY’s customers, CONTRACTOR will furnish during the progress of any Work, as requested from time to time, verified statements
showing CONTRACTOR’s total outstanding indebtedness in connection with the Work. 
 If CONTRACTOR allows any indebtedness to accrue to
subcontractors or others and fails to pay, discharge, or institute corrective measures that promptly rectifies that indebtedness, within five (5) days after demand, then COMPANY may withhold any money due CONTRACTOR until that indebtedness is
paid or pay the indebtedness and apply that amount against the money due CONTRACTOR. 
 If CONTRACTOR allows any Encumbrances, whether valid or
invalid to be placed on the property of COMPANY or COMPANY’s customers, any and all claims or demands for payment to CONTRACTOR will be denied by COMPANY until the Encumbrance is removed. If the Encumbrance is not removed immediately, COMPANY
may pay that claim on demand and deduct the amount paid, together with all related expenses, including attorneys’ fees, from any further payment due CONTRACTOR, or at COMPANY’s election, CONTRACTOR will, upon demand, reimburse COMPANY for
the amount paid and all related expenses. Any payment made in good faith by COMPANY will be binding on CONTRACTOR. 
 WAIVER
OF CONSEQUENTIAL DAMAGES 
 Neither party will be liable to the other in contract, tort, or on any other basis, for any consequential
damages of any nature, including, but not limited to, lost profits or revenues, loss of customer goodwill, business interruption costs, overhead costs, lost profits, costs of capital, or loss of use of money. Consequential damage also includes
attorneys’ fees, except as otherwise specifically provided for, in this Agreement and it is expressly understood that this paragraph will be subjugated to, and will not limit or otherwise affect in any manner, the obligations to indemnify and
hold harmless as provided for in the Confidentiality, Indemnity, Compliance with Laws, Restrictive Covenant and Intellectual Property provisions of this Agreement or the obligations as provided for in the Warranty of this Agreement. 

  
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 INDEMNIFICATION 
 CONTRACTOR agrees to and will defend, protect, indemnify and hold harmless COMPANY Group from and against all claims, losses, expenses, attorneys’ fees, damages, demands, judgments, causes of action,
suits, and liability in tort, contract, or any other basis and of every kind and character whatsoever (hereinafter in this and the following paragraphs collectively referred to as “CLAIMS”), for personal injury, death, or property damage
of any member of CONTRACTOR Group, arising out of or incident to or related in any way to, directly or indirectly, this Agreement, or the Work, services, or materials to be performed or supplied thereunder, or to any activities of any member of
CONTRACTOR Group while on any premises actually or allegedly owned, controlled, or operated by COMPANY, including, but not limited to, CLAIMS arising out of or resulting from (1) any condition of the premises, (2) separate operations being
conducted on the premises, or (3) the imperfection or defective condition, whether latent or patent, of any material or equipment sold, supplied, or furnished by COMPANY; and further, IT IS THE EXPRESS INTENT OF THE PARTIES THAT, FOR THE
PURPOSES OF THIS PARAGRAPH, CLAIMS, AND CONTRACTOR’s OBLIGATIONS TO DEFEND, PROTECT, INDEMNIFY, AND HOLD HARMLESS, WILL INCLUDE, BUT NOT BE LIMITED TO, CLAIMS ARISING OUT OF OR RESULTING FROM COMPANY GROUP’s *** (1) NEGLIGENCE,
(2) STRICT LIABILITY, OR (3) OTHER FAULT OF ANY NATURE PROVIDED THAT *** IS ***. 
 For all CLAIMS except those for personal
injury, death, or property damage of any member of CONTRACTOR GROUP within the scope of the preceding paragraph, CONTRACTOR agrees to and will defend, protect, indemnify, and hold harmless COMPANY Group from and against any and all CLAIMS due to
***, or *** arising out of or incident to or related in any way to, directly or indirectly, this Agreement, or the Work, services, or materials to be performed or supplied thereunder. 
 To the extent necessary to permit COMPANY to enforce any term, clause, or condition of this Agreement, CONTRACTOR agrees that with respect to any CLAIMS brought against COMPANY Group, CONTRACTOR will and
does hereby waive as to COMPANY Group any defense it may have by virtue of the workers’ compensation laws of any state. 

INTELLECTUAL PROPERTY 

CONTRACTOR will obtain permission to use any and all intellectual property, derived in whole or part that may be required in order for CONTRACTOR to
perform the Work. This permission will include all necessary licenses and other governmental approvals. CONTRACTOR agrees that all ideas, concepts, drawings, diagrams and designs created or generated by CONTRACTOR or COMPANY as a team are the sole
property of the COMPANY. 
 CONTRACTOR will hold harmless and indemnify COMPANY Group from and against, and at COMPANY’s option, defend
COMPANY Group against, any and all fines, penalties, losses, liabilities, damages, claims and costs (including reasonable attorneys’ fees and court costs), 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
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arising out of or incurred as a result, directly and indirectly, of any alleged or actual infringement or violation of any right, or alleged right, relating to intellectual property, including,
but not limited to, patent, copyright or trade secret. This indemnification shall not extend to any claim based on any alleged infringement to the extent that it is caused by (a) ***, or *** to the*** or *** by or on behalf of anyone other than
those performed or authorized by ***, (b) *** of the *** any other *** or ***or (c) ***, by ***, of the *** or *** this Agreement.In addition, if any claim is brought alleging infringement or the violation of any intellectual property
right, CONTRACTOR will avoid any further possible infringement of the intellectual property right, and will seek to resolve the claim in consultation with COMPANY, either by means of alternative arrangements for the Services, or by obtaining
permission to use the intellectual property in question. 
 COMPLIANCE WITH LAWS 

CONTRACTOR represents that it is knowledgeable of and will comply with all federal, state, and local laws, rules, decrees, orders, regulations, by-laws,
ordinances and codes that may, in any manner, affect the conduct of the Work. CONTRACTOR further represents and warrants that it has read and will comply with “Rule 25.474 of the Public Utility Commission of Texas” (the current version of
which is attached as Attachment 3). Any violations of the Customer Protection rules by CONTRACTOR, as well as any conduct in performance of this Agreement, that is in violation of any federal, state, or local enactment, as specified above, is a
breach of this Agreement. 
 CONTRACTOR, with regard to its employees, assumes and retains sole and complete responsibility and liability for
compliance with any and all federal, state, and local antidiscrimination statutes, including, but not limited to, Title VII of the Civil Rights Act of 1964, as amended; the Civil Rights Act of 1991; the Equal Pay Act of 1963; the Age Discrimination
in Employment Act of 1967, as amended; the Energy Reorganization Act of 1974; the Texas Commission on Human Rights Act; the Americans with Disabilities Act; and the Older Workers Benefit Protection Act of 1990. CONTRACTOR will promptly advise
COMPANY of any action required to be initiated by COMPANY in order to comply with those statutes. 
 If fines, penalties or legal costs are
assessed against COMPANY Group by any court or governmental agency or third party due to CONTRACTOR Group’s failure to so comply with the provisions of this Compliance with Laws section, or if the Work of CONTRACTOR, or any part thereof, is
delayed or stopped by any court or governmental agency, due to CONTRACTOR Group’s failure to comply with its obligations, CONTRACTOR will indemnify and hold harmless COMPANY from and against any and all fines, penalties, losses, liabilities,
damages, claims, and costs (including reasonable attorneys’ fees and court costs) arising out of or incurred as a result, directly or indirectly, of that failure. 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
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 CONFIDENTIAL AND PROPRIETARY INFORMATION 

The parties (“Non-Disclosing Party”) shall keep confidential and secret any and all Confidential Information disclosed to it by the other party
(“Disclosing Party”). “Confidential Information” shall include, but not be limited to, pricing, trade secrets, know-how, proprietary information, formulae, processes, techniques, customer information, product design and marketing
activities that may be disclosed, whether orally or in writing, to Non-Disclosing Party by Disclosing Party and/or Disclosing Party’s parent, subsidiary or affiliate companies, or that may be otherwise received or accessed by Non-Disclosing
Party in the course of performing this Agreement. Non-Disclosing Party expressly agrees that it (a) shall use such Confidential Information solely and exclusively in connection with the discharge of its obligations under this Agreement and
(b) not disclose such Confidential Information to any other person without the Disclosing Party’s prior written consent, unless: (1) the information is known to Non-Disclosing Party prior to obtaining it from Disclosing Party;
(2) the information is, at the time of disclosure by Non-Disclosing Party, then in the public domain; or (3) the information is obtained by Non-Disclosing Party from a third party who did not receive it directly or indirectly from
Disclosing Party and who has no obligation of secrecy with respect to that information. Non-Disclosing Party’s obligations not to disclose Confidential Information to third parties and otherwise not to use Confidential Information shall survive
the termination of this Agreement. Non-Disclosing Party acknowledges that, in the event of its breach of the provisions of this section, Disclosing Party shall suffer damages that are not easily determinable, and shall be entitled to equitable
relief, including, without limitation, an injunction or an order for specific performance, in addition to all other remedies available to Disclosing Party at law or in equity. 
 If so requested by COMPANY, CONTRACTOR further agrees to require its employees to execute a nondisclosure agreement prior to performing any services under this Agreement. 

Upon written request from Disclosing Party all Confidential Information in tangible form will be, at the Disclosing Party’s discretion, either
returned promptly to Disclosing Party or destroyed promptly by Receiving Party, and in either case not retained by Receiving Party in any form (and regardless of whether Receiving Party returns, destroys or retains such information, Receiving Party
will continue to be bound by its obligations of confidentiality and other obligations hereunder). The rights and obligations of the Parties under this Agreement will survive any return of Confidential Information. 

CONTRACTOR further acknowledges that it has read Attachment 4 entitled “Principles for Privacy of Customer Data” and that it will comply with
all provisions thereof with respect to Confidential Information relating to COMPANY’s customers. 
 Notwithstanding any other provision of
this Agreement, CONTRACTOR’s obligations to maintain and not use or disclose Confidential Information will apply perpetually, and without limit in duration, as to any Confidential Information disclosed by COMPANY or its Affiliates which makes
possible the identification of any individual customer of COMPANY or its 

  
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Affiliates, by matching such information with the customer’s name, address, account number, type or classification of service, historical electricity usage, expected patterns of use, types
of facilities used in providing service, individual contract terms and conditions, price, current charges, or billing records. Notwithstanding any other provision of this Agreement to the contrary, CONTRACTOR further agrees that it and its
Affiliates will protect Confidential Information consisting of proprietary customer information from disclosure as required by Public Utility Commission of Texas Substantive Rule 25.472 and will comply with the customer confidentiality provisions
set forth in Rule 25.472 promulgated by the Public Utility Commission of Texas (as updated from time to time) as if CONTRACTOR were a retail electric provider (as required under Rule 25.472 because CONTRACTOR will have access to proprietary customer
information of COMPANY and COMPANY is a retail electric provider). CONTRACTOR further represents and warrants that it has read Attachment 5 to this Agreement entitled “Rule 25.472 of the Public Utility Commission of Texas.” 

All Confidential Information that is disclosed by Disclosing Party to Receiving Party will remain property of Disclosing Party. Nothing in this Agreement
will be construed as granting a license, franchise or similar right, expressly or impliedly, for any invention, discovery or improvement made, conceived or acquired in relation to the Confidential Information or otherwise, or under any patent,
trademark, copyright or other intellectual property right, except as necessary for Receiving Party’s authorized use of the Confidential Information. Disclosing Party makes no representation or warranty with respect to any information furnished
hereunder but will furnish information in good faith to the best of its knowledge and ability. The Disclosing Party will not have any liability or responsibility for errors or omissions in, or any business decisions made by the Receiving Party in
reliance on, any Confidential Information. 
 CONTRACTOR further acknowledges that it has read Attachment 4 entitled “Principles for
Privacy of Customer Data” and Attachment 6 entitled “Privacy, Confidentiality and Information Security Provisions” and that it will comply with all provisions thereof with respect to Confidential Information relating to Company’s
customers. 
 RIGHTS TO DATA 
 Any ideas, know-how, techniques, developments, designs, or data, including without limitation the equipment, software, hosting system, and IP communication techniques, which may be developed by CONTRACTOR
that are not COMPANY Developed Intellectual Property as defined below (collectively, “CONTRACTOR Developed Intellectual Property”), shall be the property of CONTRACTOR, and shall not be deemed to be a work for hire for COMPANY, and
CONTRACTOR shall retain ownership of and unrestricted right to use any such CONTRACTOR Developed Intellectual Property. *** CONTRACTOR grants to COMPANY a *** hereunder, solely for COMPANY’s use of that deliverable for ***. The ***. 

As a normal course of business in the software development life-cycle, CONTRACTOR will be exposed to and will be aware of ideas, concepts, drawings,
diagrams, and designs generated in part or whole by COMPANY. CONTRACTOR agrees that any and all ideas, concepts, 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
 - 15 -

 
drawings, diagrams and designs, created or generated by COMPANY (“COMPANY Intellectual Property”) are the sole property of COMPANY, except as provided below as to Co-Developed
Intellectual Property. Any and all patent applications (whether provisional or reguar), filed by either Party in the United States or elsewhere, if derived in whole or in part from COMPANY Intellectual Property will name COMPANY as an equal equity
named owner. CONTRACTOR shall have no rights to use such COMPANY Developed Intellectual Property without COMPANY’s prior written consent, exept as provided below as to Co-Developed Intellectual Property. In no event may CONTRACTOR ever disclose
COMPANY’s confidential and/or proprietary information and/or business processes, either directly or indirectly. 
 To the extent any ***
are *** by *** shall *** and may *** and *** and *** for *** (including, but not limited to, *** the *** and *** into ***. The Parties shall provide written notification to the other Party for all items it deems to be *** within a *** after such an
item is *** make a *** to *** in *** to what is ***. Each Party agrees to not use or allow such *** to be *** in any way that would ***. With the exception of *** or ***, pursuant to or relating to *** will become *** when *** or *** anf ***
contained therein, *** request, those *** and *** will be delivered ***, and *** that it will not maintain any copies of any *** xcept as may be required by *** for its internal record-keeping and analysis. *** to protect and maintain *** by using
the same degree of care, but no less than a reasonable degree of care, *** uses to protect its own similar confidential and proprietary information. 
 Notwithstanding anything contained herein to the contrary, any and all End-User related information, including, but not limited to, customer names, addresses, phone numbers, aggregate customer
information, or data that CONTRACTOR may ascertain, either directly or indirectly from COMPANY, End-Users, or third parties or while performing under the terms of this Agreement or that CONTRACTOR may prepare, gather, or generate or related to or in
any manner associated with providing services (“End-User Data”), shall remain the sole and exclusive property of COMPANY and CONTRACTOR shall not use the COMPANY Data, or any part thereof in any manner for any purpose other than in
connection with fulfilling the terms of this Agreement. To the extent CONTRACTOR does ascertain or develop COMPANY Data, in any manner, CONTRACTOR hereby irrevocably assigns to COMPANY its complete right, title, and interest to any and all such
COMPANY Data. Upon termination of this Agreement or when requested by COMPANY, CONTRACTOR will surrender to COMPANY all COMPANY Data held in any form whether written, electronic, or otherwise stored or ascertainable, and CONTRACTOR agrees that it
will not maintain any copies of any such COMPANY Data. CONTRACTOR agrees to protect and maintain COMPANY Data in confidence by using the same degree of care, but no less than a reasonable degree of care, as CONTRACTOR uses to protect its own similar
confidential and proprietary information. 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
 - 16 -

 REMOVAL OF PERSONNEL 
 COMPANY may, at its sole discretion, and for whatever reason it deems appropriate, remove any person from performing the Work, and the person will not again be employed on the Work without the express
prior written consent of COMPANY. 
 GOVERNING LAW 
 THIS AGREEMENT IS GOVERNED BY AND SHALL BE CONSTRUED IN ACCORDANCE WITH LAWS OF THE STATE OF TEXAS WITHOUT GIVING EFFECT TO ANY CHOICE OR CONFLICT OF LAW PROVISION OR RULE (WHETHER OF THE STATE OF TEXAS
OR ANY OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY JURISDICTION OTHER THAN THE STATE OF TEXAS. THE PARTIES MUTUALLY CONSENT TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS IN DALLAS COUNTY, TEXAS AND AGREE BECAUSE
THIS AGREEMENT IS PERFORMABLE IN PART IN DALLAS COUNTY, TEXAS, THAT ANY ACTION, SUIT OR PROCEEDING CONCERNING, RELATED TO OR ARISING OUT OF THIS AGREEMENT OR THE NEGOTIATION OF THIS AGREEMENT WILL BE BROUGHT ONLY IN A FEDERAL OR STATE COURT IN
DALLAS COUNTY, TEXAS AND THE PARTIES AGREE THAT THEY WILL NOT RAISE ANY DEFENSE OR OBJECTION OR FILE ANY MOTION BASED ON LACK OF PERSONAL JURISDICTION, IMPROPER VENUE, INCONVENIENCE OF THE FORUM OR THE LIKE IN ANY CASE FILED IN A FEDERAL OR STATE
COURT IN DALLAS COUNTY, TEXAS. 
 NON-WAIVER OF RIGHTS 
 A waiver by either party of any breach of this Agreement or the failure of either party to enforce any of the articles or other provisions of this Agreement will not in any way affect, limit or waive that
party’s right to enforce and compel strict compliance with the same or other articles or provisions. 
 INSURANCE

 CONTRACTOR will, at its sole expense, purchase and maintain, and require their subcontractors to purchase and maintain, during the term
of this Agreement, insurance policies with substantial and sound insurers, having coverage of the types and in the amounts specified in Attachment 2 to this Agreement titled “TXU Contractor’s Minimum Insurance Requirements” submitted
by CONTRACTOR prior to the execution of this Agreement. 
 SURVIVAL 

Neither the completion of any Work nor any termination or cancellation of this Agreement will relieve either Party of any obligations under this
Agreement that by their nature survive the completion of the Work, including, but not limited to, Confidential and Proprietary Information, Compliance with Laws, Protection Against Liens and Encumbrances, Records and Rights to Audit, Rights to Data,
Warranty, Intellectual Property, Restrictive Covenant and Indemnification clauses. 

  
 - 17 -

 SEVERABILITY 
 In the event any provision of this Agreement is held to be void, unlawful or otherwise unenforceable, that provision will be severed from the remainder of the Agreement and replaced automatically by a
provision containing terms as nearly like the void, unlawful, or unenforceable provision as possible; and the Agreement, as so modified, will continue to be in full force and effect. 

PUBLICITY 
 No
information relating to this Agreement will be released for publication, advertising or any other purpose without the prior written approval of COMPANY except as required by Federal Law. CONTRACTOR is expressly prohibited from using COMPANY’s
name in any publication, advertising, or promotion without COMPANY’s prior written consent. 
 RESTRICTIVE COVENANT

 During the term of this Agreement ( and, if COMPANY has fulfilled its purchase obligations under the Statement of Work, for an ***
following termination of this Agreement for whatever reason), *** will *** the *** and *** as contemplated by the Statement of Work, *** or its affiliates, contractors, business partners or agents, for use by or at such other REP’s customers as
part of *** within areas of the *** where *** is authorized. 
 The Parties acknowledge that they have *** only to the extent necessary to
protect ***. However, the Parties hereby agree that, if the scope or enforceability of the restrictive covenant is in any way disputed at any time, a court or other trier of fact may modify and enforce the covenant to the extent that it finds the
covenant to be reasonable under the circumstances then existing. 
 CONTRACTOR further acknowledges that: (1) in the event this Agreement
is terminated for any reason, CONTRACTOR will be able to remain in business without violating the foregoing restrictions; and (2) that CONTRACTOR’s ability to remain in business without violating such restrictions is a material condition
to its retention by COMPANY. 
 IMMIGRATION 
 All individuals employed by CONTRACTOR who perform Work under this Agreement will be employed consistent with the employment policies of the Immigration Reform and Control Act of 1986. The failure of
CONTRACTOR to follow the employment policies of the Immigration Reform and Control Act of 1986, with respect to individuals who perform Work under this Agreement, will be a breach of this Agreement. 

 

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
 - 18 -

 NOTICES 
 All notices from one party to the other will be deemed to have been delivered if hand delivered or sent by regular United States mail, postage prepaid, as follows: 

If to CONTRACTOR: 
 Comverge Inc. 

3950 Shackleford Road, Suite 400 
 Duluth, GA
30096 
 Attention:        Robert Duval, Project Manager 

(With a copy to Matthew Smith, VP and General Counsel) 
 If to COMPANY: 
 TXU Energy Retail Company LLC 

6555 Sierra Drive 
 Irving, Texas 75039

 Attn: Retail Contract Administration 

With a copy to: 
 TXU Energy Retail Company LLC

 6555 Sierra Drive 
 Irving, Texas
75039 
 Attn: Legal Department 
 REPRESENTATIVES 
 COMPANY’s Contract Coordinator and is Patrick James, phone ***.

 CONTRACTOR’s Contract Coordinator is Robert Duval, phone ***. 
 COMPANY’s Contract Administrator is Beckie Hoyt, phone ***. 
 CONTRACTOR’s (Comverge)
Contract Administrator is Bert Brock, phone ***. 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

  
 - 19 -

 AMENDMENTS 
 Except as otherwise provided in this Agreement, no changes, modifications, amendments or supplements or any other provisions will be valid unless agreed to in writing and signed by the parties.

 ATTACHMENTS 

The following attachments are incorporated into this Agreement: 
  

	1.	Statement of Work for Communicating Thermostat Program and Customer Service 

	2.	TXU’s Contractor Minimum Insurance Requirement 

	3.	Rule 25.474 of the Public Utility Commission of Texas 

	4.	Principles for Privacy of Customer Data 

	5.	Rule 25.472 of the Public Utility Commission of Texas 

	6.	Privacy, Confidentiality and Information Security Provisions 

	7.	Complaints/Violations 

ENTIRETY OF AGREEMENT 

This Agreement, together with any and all attachments, constitutes the entire agreement between the parties, and all prior negotiations, undertakings,
understandings and Agreements between the parties relating to the Work are merged into this Agreement. 
 The parties have signed this Contract
acknowledging their agreement to its provisions as of the Effective Date. 
  

									
	CONTRACTOR	 		 	COMPANY
			
	Comverge Inc.	 		 	TXU Energy Retail Company LLC
					
	By:	 	 	 		 	By:	 	 
		 	Signature	 		 		 	Signature
					
	Name:	 	 	 		 	Name:	 	 
					
	Title:	 	 	 		 	Title:	 	 
					
	Date:	 	 	 		 	Date:	 	 

  
 - 20 -

 SCOPE OF WORK DOCUMENT 

FOR 

TXU ENERGY’S 
 2009 iTHERMOSTAT PROGRAM 
 AN INTERNET AND AMI BASED LOAD MANAGEMENT
SYSTEM 
 WITH ZIGBEE HOME AREA NETWORK 
 BY AND BETWEEN 
 COMVERGE INC 

AND 

TXU ENERGY RETAIL COMPANY LLC 
 APRIL 1, 2009 

  
 21 of 28

 ATTACHMENT 1 
 INTRODUCTION AND BACKGROUND 
 CONTRACTOR will be providing hardware, software and
professional services for the COMPANY iThermostat project. The program will be targeted to have enrolled *** homes in the greater Dallas market (Oncor service area) by the *** order to achieve *** load. *** Regardless of geographic location all
customers will be residential COMPANY customers that have high speed Internet service or have an AMI Energy Service Interface (ESI) provisioned meter. 
 This project is intended to expand the existing ***. 
 Comverge will provide the following program
services in 2009 to support the project and are described in greater detail in the sections below. 
  

	 	1.	Hardware 

  

	 	a.	*** 

  

	 	2.	Software 

  

	 	a.	*** 

  

	 	3.	Professional Services 

  

	 	a.	*** 

 COMPANY will provide ***, including ***.
COMPANY will *** and will be responsible for ***. COMPANY will be ***. 
  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

 ATTACHMENT 1 

 

									
	TXU Energy iThermostat Program
	2009 Deployment Schedule – Forecast
	
	 Total

	 Month
	  	 Monthly
	  	Program Cumulative
	  	 # New Accounts
	  	# New Thermostats	  	# of Accounts	  	# of Thermostats
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***
	***	  	***	  	***	  	***	  	***

 The pricing in this scope of
work is based on the COMPANY forecasted program schedule above with the following assumptions: 
  

	1.	COMPANY will ***, and 

  

	2.	CONTRACTOR will ***, COMPANY will utilizing the current stock of BASIC stats and Digi gateways thru May. 

1. HARDWARE 
 PROGRAMMABLE COMMUNICATING THERMOSTATS (“PCT”) 
 *** This existing inventory will
be used to support the program thru April. All new hardware starting in May will be the ***. All new hardware must ***. 
 COMPANY may elect to
incorporate up to two additional Smart Energy certified type of PCTs into the iThermostat program. In such event CONTRACTOR will incorporate these additional PCTs into the iThermostat program, which includes the incorporation into both the Utility
Web Portal and the Customer Web Portal. 
 PCT Specifications 

 

	 	•	 	 SuperStat PRO chassis 

  

	 	•	 	 ZigBee Smart Energy Certified with all security keys necessary to connect Smart Energy AMI networks *** 

 

	 	•	 	 Capable of communicating with exterior Smart Meters, *** 

 

	 	•	 	 Capability of operating in non-sleep (always on / router) mode in order to communicate with other SuperStats or Smart Energy devices

  

	 	•	 	 Remote firmware and software upgrade capability for the radio and communication board, not including the chasis 

 

	 	•	 	 Capable of supporting various ***(i.e., ***, etc.) 

  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

 ATTACHMENT 1 

 

	 	•	 	 Gas Heat / Electric Heat / Heat Pump Compatible 

  

	 	•	 	 Maintains room temperature differential within +/- one degree 

 

	 	•	 	 TXU Energy branded 

  

	 	•	 	 *** 

 IP
GATEWAYS 
 CONTRACTOR will work directly with Digi to ensure gateway equipment will be available according to schedules at the fulfillment
facility. CONTRACTOR will also be responsible to ensure that the IP gateways will be fully integrated and operational with the programs PCTs and the Advanced Meter Infrastructure (AMI) networks. 

IP Gateway Specifications: 
  

	 	•	 	 Ethernet IP to ZigBee communications 

  

	 	•	 	 ZigBee Smart Energy Certified with all security keys necessary to join Smart Energy AMI networks *** 

 

	 	•	 	 Capable of communicating with exterior Smart Meters, *** 

 

	 	•	 	 Capability of working with *** through a *** 

  

	 	•	 	 Ethernet (TCP/IP) connection to router 

  

	 	•	 	 *** and *** 

  

	 	•	 	 TXU Energy branded 

  

	 	•	 	 *** 

  

	 	•	 	 Once the *** are available and *** into these *** completed, COMPANY will have the *** the *** as*** for *** to the ***. *** will incorporate *** and
the *** has already been *** through the ***. 

 2. SOFTWARE 

CONTRACTOR will develop and maintain a service platform which includes *** and ***requirement design that affords *** the *** in *** any *** or *** as
illustrated below. Initially *** will ***, however it is *** that *** by the end of ***. *** and *** for this *** shall be discussed by the Parties as required. 
 *** 
 LOAD MANAGEMENT SOFTWARE 

CONTRACTOR represents and covenants as follows: 
  

	 	•	 	 CONTRACTOR systems will have the capability in the future to communicate with both *** and *** into the ***. The CONTRACTOR *** that provides a ***.

  

	 	•	 	 CONTRACTOR intends to utilize the *** which is being used to support the current program. This system is located on a dedicated server in
CONTRACTOR’s ***which will be ***and has ***. By utilizing this existing system, COMPANY will ***. To accommodate *** and *** for both the *** and ***, an approximately*** is reflected in the ***. 

 

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

 ATTACHMENT 1 

 

	 	•	 	 *** will be configured as a *** with *** should the ***. The *** will be *** to the *** and with this *** is capable *** the *** as the ***. The system
*** there is *** the *** into *** by providing it *** over the *** and connection to the ***. 

  

	 	•	 	 CONTRACTOR is in the process of developing ***be a ***and will include many *** and ***. *** will be available to *** in a *** application. CONTRACTOR
intends to use *** for the *** once it is ***. 

  

	 	•	 	 One of the key features included with *** and *** use both the *** and *** to *** their ***. Comverge has already accomplished *** and *** through the
***. Additionally CONTRACTOR will *** facilitated *** to *** the *** with the ***. In the future other ***identified by COMPANY could be *** and agreement of the parties regarding applicable terms. 

 

	 	•	 	 Once the *** is *** will provide the following ***: 

  

	 	1.	Provide TXU the ability to *** in the ***and to the *** on any *** that confirms to the ***, including *** and ***. 

 

	 	2.	Provision with the *** any *** device that *** to the ***, including ***. 

  

	 	3.	Provide *** with ***thru the *** with any ***. 

  

	 	4.	Provide COMPANY the ability to execute *** with *** with *** the *** and the *** and schedules in the *** and to the *** on any *** that *** including*** and ***.

 POWERPORTAL SOFTWARE 
 CONTRACTOR represents and commits to the following: 
  

	 	•	 	 The COMPANY *** will have the*** to ***. There are *** included in *** & ***. The following are features to be included in each release:

 Version 1 
  

	 	•	 	 *** 

  

	 	•	 	 Capability to *** or *** 

  

	 	•	 	 *** and *** 

  

	 	•	 	 *** to *** 

  

	 	•	 	 *** to *** and *** 

  

	 	•	 	 *** to *** 

  

	 	•	 	 *** and *** 

  

	 	•	 	 *** 

  

	 	•	 	 *** 

  

	 	•	 	 *** and *** are ***, but not all *** in the ***) 

  

	 	•	 	 *** and ***and *** 

  

	 	•	 	 *** and *** 

  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

 ATTACHMENT 1 

 

	 	•	 	 *** for any *** 

Version 2 
  

	 	•	 	 *** and *** 

  

	 	•	 	 *** 

  

	 	•	 	 *** and *** 

  

	 	•	 	 Communicate with other ***. CONTRACTOR ***will be ***. 

 

	 	•	 	 *** to *** and *** to *** if this is *** and ***. COMPANY to provide *** and *** on *** and. 

 

	 	•	 	 *** with *** or ***, and *** in a *** and *** format. *** to provide CONTRACTOR the *** and *** this information. 

The *** will evolve through out ***. Below is a proposed schedule for the various phases of that roll out. COMPANY and CONTRACTOR will collaborate on
specific details for the features listed above, timelines and customer acceptance plans: 
  

	 	•	 	 *** 

 ***

 *** will be *** for any and all associated ***or *** and will ***. To compensate for *** already *** for the ***, an approximate *** is
reflected in the ***. CONTRACTOR will be responsible for *** and *** and ***, which includes the ***. 
 3. PROFESSIONAL
SERVICES 
 SCHEDULING AND CUSTOMER CARE CALL CENTER SERVICES 

All *** and *** shall initially be provided hereunder by ***. Such services will include the following: 

*** will be focused on answering questions from participants, enrolling participants in the program according to TXU approved scripts, creating tickets
and field services requests for TXU or their subcontractor and reporting on results. 
 It is COMPANY’s intention, within *** to itself ***
for *** and ***. If COMPANY does not transfer within *** on a *** for ***. The actual date of such *** shall be provided by *** by written notice delivered to ***. CONTRACTOR will work with COMPAANY to *** for working with COMPANY ND THEIR ***.

 on and after the ***, the CONTRACTOR call center will be responsible for installation scheduling through the *** involving the program once
customers have enrolled in the program. 
 *** will ensure that issues are *** or will escalate ***. COMPANY will be responsible for ***.

  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

 In addition to the foregoing, CONTRACTOR scheduling and customer care call center service requirements after
the Call Center Transfer Date will include the following: 
 ATTACHMENT 1 

 

	 	1.	Provide *** center services for *** or. 

  

	 	2.	Staff the *** with *** and ***, who have received detailed training on program specific support requirements. 

 

	 	3.	Staff with ***with limited access to *** accessible if needed 

  

	 	4.	Provide each *** with a *** allowing access to the customer database, tracking system and support personnel. 

 

	 	5.	Maintain current and create *** to be provided to ***. 

  

	 	6.	Staff with *** may elect to *** these *** to accommodate more ***. 

  

	 	7.	Attempt to solve any problem over the phone by asking the customer a series of scripted questions about the problem, escalating to CONTRACTOR ***. If the problem cannot
be solved over the phone, the issue will be sent to *** or their vendor as directed by COMPANY for resolution and will be documented in the BIS system. 

  

	 	8.	COMPANY may request for its review, from time-to-time, recorded unfiltered calls for any specific day. 

 

	 	9.	CONTRACTOR WILL develop and maintain live customer care Web chat capability during the hours of live agent operation. 

 

	 	10.	Manage, respond and track in BIS all customer care communications that are generated thru the current iThermostat e-mail box and respond to customers within 24hrs.

  

	 	11.	COMPANY or its sales center will manage and fulfill all enrollments generated by COMPANY thru its sales call center, web site, or BRCs generated thru COMPANY marketing
activities. Customers will have the ability to schedule appointments on-line or over the phone. 

  

	 	12.	CONTRACTOR will provide customers with the ability to schedule appointments on-line or over the phone. 

PERFORMANCE 
 Below are
COMPANY’s performance expectations for the iThermostat program in 2009. Comverge will make best efforts to meet these expectations. CONTRACTOR Project Management will review with COMPANY these performance metrics. 

 

	 	A.	Problem disposition calls/tickets                  ***

  

	 	B.	First call
resolution                                        
 *** 

  

	 	C.	Tier 2
resolution                                        
      *** 

  

	 	D.	Defective
product                                        
   *** 

  

	 	E.	System
Availability                                       
 *** 

 REPORTING 
 The following is a listing of minimum reporting requirements that will be required on a weekly and monthly basis. 
  

	 	•	 	 Call Center Performance and Metrics 

  

	 	•	 	 Tier 2 Support and Trouble Tickets 

  

	 	•	 	 Inventory Management 

  

	 	•	 	 Installation 

  

	 	•	 	 Warranty and Returns 

  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

 ATTACHMENT 1 

 

	 	•	 	 Provisioning 

  

	 	•	 	 Connected Load and Gateway / Stat Status 

  

	 	•	 	 Customer Portal Usage and Activities 

 PRICING / BUDGET 
 *** 
 The following are Notes regarding Pricing and Budget forecasts by line item: 
  

	 	1.	PRO quantities are estimated only and will be executed in separate POs with units specified by TXU. The initial equipment PO will be for an estimated *** stats and ***
gateways. The standard lead time for equipment is ***. CONTRACTOR will make commercially reasonable efforts o deliver up to *** stats and *** gateways to the COMPANY warehouse by ***, or on an agreed upon *** weekly schedule that will accommodate
COMPANY sales. CONTRACTOR will provide a weekly update hardware status, and forecasted delivery dates with quantities. 

  

	 	2.	Gateway quantities are estimated only and will be executed in separate POs with units specified by COMPANY. 

 

	 	3.	COMPANY plans to bring hosting services in house by end 2009 with transition services to be negotiated by the Parties. Once transitioned, hosting services will not be
required by CONTRACTOR. 

  

	 	4.	 The 2nd server ownership is transferable to CONTRACTOR once hosting is brought in-house (targeted to be by year end ***). 

 

	 	5.	LMS / Apollo / License fees are *** for *** number of users. COMPANY will pay *** upon complete delivery of LMS/***, with a blance *** after such delivery of LMS/***.
In future years, annual maintenance fees will be ***. 

  

	 	6.	ConnectWare License fees are *** for *** users. COMPANY will *** upon complete delivery of ConnectWare, with the blance ***after such delivery of ConnectWare. In future
years, annual maintenance fees will be ***. Any anf all *** and *** associated with Licensing fees paid by ***. 

  

	 	7.	AMI integration for CenterPoint network has been funded and completed under the CCET contract no S0551041. Included above is the integration for the Oncor network.

  

	 	8.	CONTRACTOR will build a software integrated scheduling tool for on-line and call center scheduling. COMPANY will integrate this technology based scheduling service with
the COMPANY sales process by end of 2009. Once transitioned, ***. 

  

	 	9.	Once BIS, scheduling, Apollo, LMS, PowerPortal, ConnectWare and inventory management all have been fully integrated, the need for CONTRACTOR *** will be readdressed by
*** and ***. 

  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission.Amend #1 to Professional Services Agreement

 Exhibit 10.2 
 AMENDMENT NO. #01 
 EFFECTIVE AUGUST 18, 2009 

TO 
 PROFESSIONAL
SERVICES AGREEMENT 
 FOR 
 TXU ENERGY’S 
 2009 iTHERMOSTAT PROGRAM 

AN INTERNET BASED LOAD MANAGEMENT SYSTEM 
 WITH ZIBEE HOME AREA NETWORK 
 BY AND BETWEEN 

COMVERGE INC. 

AND 
 TXU ENERGY
RETAIL COMPANY LLC 
 DATED APRIL 15, 2009 
 CONTRACT NO. C 0600559 C 

 AMENDMENT NO. #01 

 

			
	The Effective Date of the Amendment is August 18, 2009	  	EFFECTIVE DATE
		
	This Amendment modifies, alters or changes specific terms and conditions of Contract No. C 0600559 C (“Agreement”) that exists between the parties hereto. Except as
modified in this Amendment or previous amendments, the Agreement will remain in full force and effect.	  	PURPOSE
		
	The Agreement is modified as follows:	  	MODIFICATIONS
		
	Attachment 1 “Statement of Work Document” to the Agreement is being modified as follows:	  	ATTACHMENT 1
	 The following language is hereby added to the end of the first paragraph of “Introduction and
Background”:
  
 CONTRACTOR will also be providing
hardware, software and professional services for the COMPANY iThermostat project in support of Commercial and Industrial customers.
	  	INTRODUCTION AND
 BACKGROUND

		
	 The second paragraph of Article 1. “Hardware” IS hereby deleted and replaced with the following:
	  	HARDWARE
		
	 COMPANY may elect to incorporate up to *** into the iThermostat program. In such event CONTRACTOR will incorporate these additional PCTs into the
iThermostate progam, which includes the incorporation into the Utility Web Portal, the Customer Web Portal and the Commercial & Industrial (C & I) Portal.
	  	
		
	 The following new language is hereby inserted as a new subsection, entitled “C & I Portal Scope,” into
Article 1
 “Hardware”:
	  	C & I PORTAL
SCOPE
		
	 C & I PORTAL SCOPE:

 

•    Residential Portal used as starting point for C & I Portal

 
 •    Enable up to
*** to be seen/managed
  

•    Configure data center support additional application

 
 •    Deploy C &
I Portal to same server as TXU Residential Portal
  
 •    Hide the Hold and Opt Out functionality
  

•    Change Residential oriented icon for programming stats

 
 •    Make any
textual changes needed (none identified to date)
  
 •    Move to new C & I look and feel.
	  	

  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission. 

 AMENDMENT NO. #01 

 

											
	 The cost of the C & I Portal is hereby inserted into the “Pricing/ Budget” provision as a new line
item:
  
	 	PRICING / BUDGET
	 Description
	 	 Pricing
	 	 Unit
	 	 #Units
	 	 Sub-Totals
	 	 
	 ***
	 	***	 	***	 	1	 	***	 	
		 		 		 	***	 	***	 	

 The parties have signed this Amendment acknowledging their agreement to its provisions as of the effective Date.

  

									
	Comverge, Inc.	 		 	TXU Energy Retail Company LLC
					
	By:	 	/s/ Arthur Vos	 		 	By:	 	/s/ Nancy F. Perry
		 	Signature	 		 		 	Signature
					
	Name:	 	Arthur Vos	 		 	Name:	 	Nancy F. Perry
		 		 		 		 	
					
	Title:	 	Executive Vice President, CTO	 		 	Title:	 	VP
		 		 		 		 	
					
	Date:	 	January 13, 2010	 		 	Date:	 	1/15/10
		 		 		 		 	

  

	***	Indicates material omitted pursuant to a Confidential Treatment Request filed with the Securities and Exchange Commission. A complete copy of this agreement has been
filed separately with the Securities and Exchange Commission.

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