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                                                                Exh.4(h)

                                                 [PACIFIC LIFE LOGO]
                                                  Pacific Life Insurance Company
                                                  700 Newport Center Drive
                                                  Newport Beach, CA 92660

                   SIMPLE INDIVIDUAL RETIREMENT ANNUITY RIDER

This rider is a part of the Contract to which it is attached by Pacific Life
Insurance Company ("PL").

The Contract under which it has been issued is hereby modified as specified
below in order to qualify as a SIMPLE Individual Retirement Annuity ("SIMPLE
IRA") under Code Section 408(p).

The provisions of this rider will control if they are in conflict with those of
the Contract.

A.   DEFINITIONS

ADD-IN AMOUNT - Any amount added by PL to the Contract Value on the Notice Date
to set the Contract Value equal to the death benefit proceeds that would have
been payable to the Owner's surviving spouse, when such spouse is the deemed
sole Designated Beneficiary of the death benefit under part D below.

ANNUITANT - is the individual named as a measuring life for periodic annuity
payments under this Contract.

ANNUITY START DATE - The date shown in the Contract Specifications, or the date
you have most recently elected under the Contract, if any, for the start of
annuity payments if the Annuitant is still living and the Contract is in force;
or if earlier, the date that annuity payments actually begin.

CODE - is the Internal Revenue Code of 1986, as amended.

DESIGNATED BENEFICIARY - is an individual designated as a beneficiary by the
Owner.

IRA - is an individual retirement account or annuity under Code Section 408.

NOTICE DATE - The day on which PL receives, in a form satisfactory to PL, proof
of death and instructions satisfactory to PL regarding payment of death benefit
proceeds.

OWNER OR YOU - is the Owner of the Contract.

REGULATION - is a regulation issued or proposed pursuant to the Code.

REQUIRED BEGINNING Date - is April 1 of the calendar year following the year in
which the Annuitant reaches age 70 1/2.

SIMPLE IRA - is a SIMPLE IRA under Code Section 408(p).

SURVIVING SPOUSE - is the surviving spouse of a deceased Owner.

B.   SIMPLE IRA PROVISIONS

1.   The Annuitant shall at all times be the Owner of the Contract (or its
     beneficial Owner where a fiduciary is its legal Owner). Such individual
     Owner's rights under the Contract shall be nonforfeitable, and this
     Contract shall be for the exclusive benefit of such Owner and his or her
     beneficiaries.

2.   No benefits under the Contract may be transferred, sold, assigned, or
     pledged as collateral for a loan, or as security for the performance of an
     obligation, or for any other purpose, to any person; except that the
     Contract may be transferred to a former or separated spouse of the Owner
     under a divorce or

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     separation instrument described in Code Section 408(d)(6). In the event of
     such a transfer, the transferee shall for all purposes be treated as the
     Owner under this Contract.

3.   No contribution shall be allowed into this Contract unless it is (a) a cash
     contribution made on the Owner's behalf under a SIMPLE IRA plan described
     in Code Section 408(p) or (b) a rollover contribution or transfer of assets
     from another SIMPLE IRA of the Owner.

4.   Prior to the expiration of the 2-year period beginning on the date that the
     Owner first participated in any SIMPLE IRA plan maintained by the Owner's
     employer, any rollover, transfer or distribution from this SIMPLE IRA that
     is not made timely to another SIMPLE IRA of the Owner may be subject to a
     25% penalty tax, as well as to ordinary income tax. Any rollover or
     transfer made after such 2-year period to any IRA of the Owner under Code
     Section 408(a) or (b) can be tax-free if made in a timely and appropriate
     manner.

5.   Additional Purchase Payments (or premium payments) under the Contract must
     be at least the minimum as stated in the Purchase Payment (or Premiums)
     provision of the Contract.

6    Where this Contract has been set up under a SIMPLE IRA plan of an employer
     who made all contributions to the IRAs of a designated trustee or issuer
     within the meaning of Code Section 408(p)(7), the Owner's balance under
     this Contract may be transferred tax free to another IRA in accordance with
     Code Section 408(p)(7) and the SIMPLE IRA rollover rules in Code Section
     408(d)(3)(G).

7.   Any Purchase Payment (or premium) refund declared by PL other than a refund
     attributable to an excess contribution will be applied toward the purchase
     of additional benefits before the close of the calendar year following the
     refund.

8.   This Contract and all distributions made under it are subject to the
     minimum distribution and incidental death benefit rules of Code Section
     401(a)(9) and the Regulations thereunder, and shall comply with such rules.
     Accordingly:

     (a) The entire interest under the Contract shall be distributed to the
         Owner:

         (i)    Not later than the April 1st next following the close of the
                calendar year in which the Owner attains age 70-1/2, or

         (ii)   Commencing not later than the Required Beginning Date, over the
                Owner's life or the lives of the Owner and his or her Designated
                Beneficiary (or over a period not extending beyond the Owner's
                life expectancy or the joint and last survivor life expectancy
                of the Owner and his or her Designated Beneficiary).

     (b)   For purposes of this Section 8, life expectancy is computed by use of
           the expected return multiples in Tables V and VI of Regulation
           Section 1.72-9. Unless otherwise elected by the Owner by the Required
           Beginning Date, life expectancy for the Owner shall be recalculated
           annually, but shall not be recalculated annually for any spouse
           Designated Beneficiary. Any election by the Owner to recalculate (or
           not) the life expectancy of the Owner or of a spouse Designated
           Beneficiary shall be irrevocable and shall apply to all subsequent
           years. The life expectancy of a non-spouse Designated Beneficiary may
           not be recalculated. Instead where the life expectancy of a
           Designated Beneficiary (or Owner) is not recalculated annually, such
           a life expectancy shall be calculated using the attained age of such
           Beneficiary (or Owner) during the calendar year in which the Owner
           attains age 701/2, and payments for subsequent years shall be
           calculated based on such life expectancy reduced by one year for each
           calendar year which has elapsed since the calendar year life
           expectancy was first calculated.

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     (c)   The method of distribution selected also shall comply with the
           "minimum distribution incidental benefit" or "MDIB" rule of Code
           Section 401(a)(9), and proposed Regulation Section 1.401(a)(9)-2.
           This MDIB rule includes the following requirements:

         (i)    if the Owner's only Designated Beneficiary is the spouse, the
                minimum amount that must be distributed in a distribution
                calendar year is the amount determined under the regular minimum
                distribution requirements in this Section 8.

         (ii)   if the distributions are not made as substantially equal annuity
                payments under an annuity contract that has been purchased on or
                before the Owner's Required Beginning Date and where the Owner's
                spouse is not the only Designated Beneficiary, the minimum
                amount that must be distributed in a distribution calendar year
                is the quotient obtained by dividing the Owner's entire interest
                by the applicable divisor specified in proposed Regulation
                Section 1.401(a)(9)-2, Q & A - 4.

         (iii)  if distribution is being made under an annuity contract with
                substantially equal payments that has been purchased on or
                before the Owner's Required Beginning Date and the Owner's
                spouse is not the only Designated Beneficiary, the minimum
                amount that must be distributed is determined as follows:

           -    Period certain annuity without a life contingency: The period
                certain may not exceed the maximum period specified in proposed
                Regulation Section 1.401(a)(9)-2, Q & A - 5.

           -    Life annuity or a joint and survivor annuity: A life annuity on
                the Owner's life which satisfies the regular minimum
                distribution requirements satisfies the MDIB rule. The periodic
                annuity payment to the survivor under a joint and survivor
                annuity may not exceed the applicable percentage of the annuity
                payment to the Owner, as provided in proposed Regulation Section
                1.401(a)(9)-2, Q & A - 6(b).

           -    Life annuity with period certain: The distribution must satisfy
                the requirements for a single life (or joint and survivor)
                annuity and the period certain may not exceed the period
                determined for non-annuity distributions, as provided in
                proposed Regulation Section 1.401(a)(9) -2, Q & A - 6(c).

     (d)   Required annuity payments must be made at intervals of no longer than
           one year and may not be in increasing amounts except as allowed by
           proposed Regulation Section 1.401(a)(9) - 1, Q&A, F-3.

     (e)   Only a method of distribution offered by PL that satisfies these
           conditions can be selected. You must make this selection before the
           end of the calendar year in which you attain age 70-1/2.

9.   On the death of the Owner, distribution shall be made in accordance with
     the annuity options described in the Contract. However, selection of an
     annuity option which does not satisfy the conditions of this Section 9
     shall not be permitted.

     (a)   If the Owner dies before distribution of his or her interest in the
           Contract has begun in accordance with paragraph 8(b) above, the
           entire interest shall be distributed by December 31st of the fifth
           calendar year which follows the year of the Owner's death except to
           the extent that paragraph 9(b) below applies or: (i) such interest is
           paid over a period not exceeding the lifetime, or the life
           expectancy, of the Designated Beneficiary; and (ii) payments begin by
           December 31st of the calendar year which follows the year of the
           Owner's death.

     (b)   To the extent that the Designated Beneficiary of the Owner's interest
           is the Surviving Spouse, such spouse may elect to receive payments
           over the life or life expectancy of such spouse commencing at any
           date prior to the later of: (i) December 31 of the calendar year
           immediately following the calendar year in which the Owner died; and
           (ii) December 31 of the calendar year

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           in which the Owner would have attained age 70 1/2. Such election must
           be made no later than the earlier of December 31 of the calendar year
           containing the fifth anniversary of the Owner's death or the date
           distributions are required to begin pursuant to the preceding
           sentence. Such Surviving Spouse may accelerate these payments at any
           time, i.e., increase the frequency or amount of such payments.

     (c)   If the Surviving Spouse is the Designated Beneficiary, such spouse
           may elect to convert this IRA to such spouse's own IRA by requesting
           such a conversion in writing to PL. If such spouse so elects, such
           spouse shall be Owner and Annuitant for purposes of applying the
           restrictions contained in this rider. Such an election shall be
           deemed to have been made (i) if such spouse fails to make an election
           in accordance with paragraph 9(b) above, makes a regular IRA
           contribution to this contract, makes a rollover distribution or
           direct transfer from this Contract, or makes a rollover distribution
           or direct transfer to this Contract from another SIMPLE IRA of such
           spouse, or (ii) if the employer of such spouse makes a contribution
           to this Contract under a SIMPLE IRA plan maintained by such an
           employer.

     (d)   For purposes of this Section 9, life expectancy is computed by use of
           the expected return multiples in Tables V and VI of Regulation
           Section 1.72-9. For purposes of distributions beginning after the
           Owner's death, unless otherwise elected by the Surviving Spouse by
           the time distributions are required to begin, such spouse's life
           expectancy shall not be recalculated annually. Such election shall be
           irrevocable as to such spouse and shall apply to all subsequent
           years. In such a case of non-recalculation for the Surviving Spouse
           and in the case of any other Designated Beneficiary, life
           expectancies shall be calculated using the attained age of such
           Beneficiary during the calendar year in which distributions are
           required to begin pursuant to this Section, and payments for any
           subsequent calendar year shall be calculated based on such life
           expectancy reduced by one year for each calendar year which has
           elapsed since the calendar year life expectancy was first calculated.

     (e)   Any amount paid to a minor child of the Owner shall be treated as if
           it had been paid to the Surviving Spouse if the remainder of the
           interest becomes payable to such spouse when the child reaches the
           age of majority.

     (f)   If the Owner dies after distribution of his or her interest in the
           Contract has begun in accordance with paragraph 8(b) above but before
           his or her entire interest has been distributed, the remaining
           interest shall be distributed at least as rapidly as under the method
           of distribution being used immediately prior to the Owner's death.

     (g)   Distributions under this Section 9 are considered to have begun if
           distributions are made on account of the Owner reaching the Required
           Beginning Date or if prior to the Required Beginning Date
           distributions irrevocably commence to an individual over a period
           permitted, and in an annuity form acceptable, under proposed
           Regulation Section 1.401(a)(9)-2.

     (h)   If the Owner dies before his or her entire interest has been
           distributed to him or her, no additional cash contributions or
           "rollover contributions" shall be allowed into this Contract unless
           the Surviving Spouse elects to convert this Contract to be his or her
           own IRA, as specified above in this Section 9.

10.  PL shall furnish annual calendar year reports concerning the status of the
     Contract.

C.   TAX QUALIFICATION PROVISIONS

     The Contract as amended by this rider is intended to qualify as part of a
     tax-qualified individual retirement arrangement, plan or contract that
     meets the requirements of Code Section 408(p) and any applicable
     regulations relating thereto. To that end, the provisions of this rider and
     the Contract (including any other rider or endorsement) are to be
     interpreted to ensure or maintain such tax qualification, notwithstanding
     any other provision to the contrary. PL reserves the right to amend this

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     rider to comply with any future changes in the Code or any regulations,
     rulings or other published guidance under the Code, or to reflect any
     clarifications that may be needed or are appropriate to maintain such tax
     qualification, without consent (except for the states of Michigan,
     Pennsylvania, South Carolina and Washington, where affirmative consent is
     required). PL shall provide the Owner with a copy of any such amendment.

D.   SPOUSAL CONTINUATION PROVISIONS

     If the Owner dies before the Annuity Start Date and the Surviving Spouse is
     deemed the sole Designated Beneficiary of the death benefit, the Surviving
     Spouse shall become the Owner and Annuitant effective on the date of death
     of the deceased Owner, unless such treatment is inconsistent with the death
     benefit payment option that has been elected as of the Notice Date.

     1.  On the Notice Date, if the Surviving Spouse is deemed to have continued
         (or rolled over) this Contract by becoming the Owner and Annuitant
         thereof, PL shall set the Contract Value equal to the death benefit
         proceeds that would have been payable to the Surviving Spouse as the
         deemed sole Designated Beneficiary of the death benefit, and no such
         proceeds shall be paid to the Surviving Spouse. The amount by which the
         death benefit proceeds payable exceeds the Contract Value shall be
         added to the Contract Value in the form of an Add-In Amount on the
         Notice Date. There will be no adjustment to the Contract Value if the
         Contract Value is equal to the death benefit proceeds payable as of the
         Notice Date.

     2.  The Add-In Amount shall be treated as earnings under the Contract, and
         shall be allocated among any Investment Options under the Contract in
         accordance with the current allocation instructions for the Contract.

                         PACIFIC LIFE INSURANCE COMPANY

       /s/ Thomas C. Sutton                           Audrey L. Milfs

Chairman and Chief Executive Officer                     Secretary

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                                                                    EXHIBIT 10.4

                           INDEMNIFICATION AGREEMENT

     INDEMNIFICATION AGREEMENT, made this ____ day of December, 2000, by and
between Global Knowledge, Inc., a Delaware corporation (the "Corporation"), and
_________________ ("Indemnitee").

                                    RECITALS

     WHEREAS, Indemnitee is currently serving as, or is assuming the position
of, a director and/or officer of the Corporation and/or, at the Corporation's
request, a director, officer, employee and/or agent of another Corporation,
partnership, joint venture, trust or other enterprise, and the Corporation
wishes Indemnitee to continue in such capacity(ies);

     WHEREAS, the Amended and Restated Certificate of Incorporation of the
Corporation (the "Certificate of Incorporation") and the Bylaws of the
Corporation (the "By-laws") each provide that the Corporation shall indemnify,
to the fullest extent permitted by law, certain persons, including directors and
officers of the Corporation, against specified expenses and losses arising out
of certain threatened, pending or completed actions, suits or proceedings;

     WHEREAS, Section 145(f) of the Delaware General Corporation Law (the
"DGCL") expressly recognizes that the indemnification provided by Section 145 of
the DGCL shall not be deemed exclusive of any other rights to which those
seeking indemnification or advancement of expenses may be entitled under any
bylaw, agreement, vote of stockholders or disinterested directors or otherwise,
both as to action in an official capacity and as to action in another capacity
while holding such office;

     WHEREAS, in recognition of Indemnitee's need for protection against
personal liability in order to induce Indemnitee to serve or continue to serve
the Corporation in an effective manner as a director and/or officer of the
Corporation and/or, at the Corporation's request, as a director, officer,
employee or agent of another corporation, partnership, joint venture, trust or
other enterprise, and, in the case of directors and officers, to supplement or
replace the Corporation's directors' and officers' liability insurance coverage,
and to provide Indemnitee with specific contractual assurance that the
protection promised by the Certificate of Incorporation and Bylaws will be
available to Indemnitee, the Corporation, with the prior approval of its
stockholders, wishes to provide Indemnitee with the benefits contemplated by
this Agreement;

     WHEREAS, as a result of the provision of such benefits, Indemnitee has
indicated that he is willing to serve, or continue to serve, as a director
and/or officer of the Corporation and/or, at the Corporation's request, as a
director, officer, employee and/or agent of another corporation, partnership,
joint venture, trust or other enterprise;

     NOW, THEREFORE, , in consideration of the premises and mutual covenants
herein contained, the Corporation and Indemnitee hereby agrees as follows:
<PAGE>

     1. Definitions.
        -----------

     (a) "Expenses" means, for the purposes of this Agreement, all direct and
indirect costs of any type or nature whatsoever (including, without limitation,
any fees and disbursements of Indemnitee's counsel, accountants another experts
and other out-of-pocket costs) actually and reasonably incurred by Indemnitee in
connection with the investigation, preparation, defense or appeal of a
Proceeding; provided, however, that Expenses shall not include judgments, fines,
penalties or amounts paid in settlement of a Proceeding unless such matters may
be indemnified under applicable provisions of the DGCL.

     (b) "Proceeding" means, for the purposes of this Agreement, any threatened,
pending or completed action, suit or proceeding, whether civil, criminal,
administrative or investigative (including actions, suits or proceedings brought
by or in the right of the Corporation), in which Indemnitee may be or may have
been involved as a party or otherwise, by reason of the fact that Indemnitee is
or was a director or officer of the Corporation, by reason of any action taken
by him or of any inaction on his part while acting as such director or officer
or by reason of the fact that he is or was serving at the request of the
Corporation as a director, officer, employee or agent of another foreign or
domestic corporation, partnership, joint venture, trust or other enterprise, or
was a director and/or officer of the foreign or domestic corporation which was a
predecessor corporation to the Corporation or of another enterprise at the
request of such predecessor corporation, whether or not he is serving in such
capacity at the time any liability or expense is incurred for which
indemnification or reimbursement can be provided under this Agreement.

     2. Indemnification.

     (a) Third Party Proceedings. To the fullest extent permitted by law, the
Corporation shall indemnify Indemnitee against Expenses and liabilities of any
type whatsoever (including, but not limited to, judgments, fines, penalties, and
amounts paid in settlement (if the settlement is approved in advance by the
Corporation)) incurred by Indemnitee in connection with a Proceeding (other than
a Proceeding by or in the right of the Corporation) if Indemnitee acted in good
faith and in a manner Indemnitee reasonably believed to be in, or not opposed
to, the best interests of the Corporation, and, with respect to any criminal
action or proceeding, had no reasonable cause to believe Indemnitee's conduct
was unlawful. The termination of any Proceeding by judgment, order, settlement,
conviction, or upon a plea of nolo contendere or its equivalent, shall not, of
itself, create a presumption that Indemnitee did not act in good faith and in a
manner that Indemnitee reasonably believed to be in, or not opposed to, the best
interests of the Corporation, or, with respect to any criminal Proceeding, had
reasonable cause to believe that Indemnitee's conduct was unlawful.
Notwithstanding the foregoing, no indemnification shall be made in any criminal
proceeding where Indemnitee has been adjudged guilty unless a disinterested
majority of the directors determines that Indemnitee did not receive,
participate in or share in any pecuniary benefit to the detriment of the
Corporation and, in view of all the circumstances of the case, Indemnitee is
fairly and reasonably entitled to indemnity for Expenses or liabilities.

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     (b) Proceedings by or in the Right of the Corporation. To the fullest
extent permitted by law, the Corporation shall indemnify Indemnitee against
Expenses incurred by Indemnitee in connection with the defense or settlement of
a Proceeding by or in the right of the Corporation to procure a judgment in its
favor if Indemnitee acted in good faith and in a manner Indemnitee reasonably
believed to be in, or not opposed to, the best interests of the Corporation.
Notwithstanding the foregoing, no indemnification shall be made in respect of
any claim, issue or matter as to which Indemnitee shall have been adjudged to be
liable to the Corporation in the performance of Indemnitee's duty to the
Corporation unless and only to the extent that the court in which such
Proceeding is or was pending shall determine upon application that, in view of
all the circumstances of the case, Indemnitee is fairly and reasonably entitled
to indemnity for Expenses.

     (c) Scope. Notwithstanding any other provision of this Agreement other than
Section 3, the Corporation shall indemnify Indemnitee to the fullest extent
permitted by law, notwithstanding that such indemnification is not specifically
authorized by other provisions of this Agreement, the Certificate of
Incorporation, the Bylaws or statute.

     3.  Limitations on Indemnification. Any other provision herein to the
contrary notwithstanding, the Corporation shall not be obligated pursuant to the
terms of this Agreement:

     (a) Excluded Acts. To indemnify Indemnitee for any acts or omissions or
transactions from which a director may not be relieved of liability under
Section 102(b)(7) of the DGCL; or

     (b) Claims Initiated by Indemnitee. To indemnify or advance expenses to
Indemnitee with respect to Proceedings or claims initiated or brought
voluntarily by Indemnitee and not by way of defense, except with respect to
proceedings brought to establish or enforce a right to indemnification under
this Agreement or any other statute or law or otherwise as required under
Section 145 of the DGCL, but such indemnification or advancement of Expenses may
be provided by the Corporation in specific cases if a majority of the
disinterested directors has approved the initiation or bringing of such
proceeding or claim; or

     (c) Lack of Good Faith. To indemnify Indemnitee for any Expenses incurred
by Indemnitee with respect to any proceeding instituted by Indemnitee to enforce
or interpret this Agreement, if a court of competent jurisdiction determines
that each of the material assertions made by Indemnitee in such proceeding was
not made in good faith or was frivolous; or

     (d) Insured Claims. To indemnify Indemnitee for Expenses or liabilities of
any type whatsoever (including, but not limited to, judgments, fines or
penalties, and amounts paid in settlement) which have been paid directly to or
on behalf of Indemnitee by an insurance carrier under a policy of directors' and
officers' liability insurance maintained by the Corporation or another policy of
insurance maintained by the Corporation or Indemnitee; or

     (e) Claims Under Section 16(b). To indemnify Indemnitee for expenses and
the payment of profits arising from the purchase and sale by Indemnitee of
securities in violation of Section 16(b) of the Securities Exchange Act of 1934,
as amended, or any similar successor statute.

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     4.  Determination of Right to Indemnification. Upon receipt of a written
claim addressed to the Board of Directors for indemnification pursuant to
Section 2 of this Agreement, the Corporation shall determine by any of the
methods set forth in Section 145(d) of the DGCL whether Indemnitee has met the
applicable standards of conduct that make it permissible under applicable law to
indemnify Indemnitee. If a claim under Section 2 of this Agreement is not paid
in full by the Corporation within ninety days after such written claim has been
received by the Corporation, Indemnitee may at any time thereafter bring suit
against the Corporation to recover the unpaid amount of the claim and, unless
such action is dismissed by the court as frivolous or brought in bad faith,
Indemnitee shall be entitled to be paid also the expense of prosecuting such
claim. Neither the failure of the Corporation (including its Board of Directors,
independent legal counsel or its stockholders) to make a determination prior to
the commencement of such action that indemnification of Indemnitee is proper in
the circumstances because Indemnitee has met the applicable standard of conduct
under applicable law, nor an actual determination by the Corporation (including
its Board of Directors, independent legal counsel or its stockholders) that
Indemnitee has not met such applicable standard of conduct, shall create a
presumption that Indemnitee has not met the applicable standard of conduct. The
court in which such action is brought shall determine whether Indemnitee or the
Corporation shall have the burden of proof concerning whether Indemnitee has or
has not met the applicable standard of conduct.

     5.  Advancement and Repayment of Expenses. The Expenses incurred by
Indemnitee in defending and investigating any Proceeding shall be paid by the
Corporation prior to the final disposition of such Proceeding within thirty days
after receiving from Indemnitee copies of invoices presented to Indemnitee for
such Expenses and an undertaking by or on behalf of Indemnitee to the
Corporation to repay such amount to the extent it is ultimately determined that
Indemnitee is not entitled to indemnification. In determining whether or not to
make an advance hereunder, the ability of Indemnitee to repay shall not be a
factor. Notwithstanding the foregoing, in a proceeding brought by the
Corporation directly, in its own right (as distinguished from an action brought
derivatively or by any receiver or trustee), the Corporation shall not be
required to make the advances called for hereby if a majority of the
disinterested directors determines that (i) it does not appear that Indemnitee
has met the standards of conduct that made it permissible under applicable law
to indemnify Indemnitee and (ii) the advancement of Expenses would not be in the
best interests of the Corporation and its stockholders.

     6.  Partial Indemnification. If Indemnitee is entitled under any provision
of this Agreement to indemnification or advancement by the Corporation of some
or a portion of any Expenses or liabilities of any type whatsoever (including,
but not limited to, judgments, fines, penalties, and amounts paid in settlement)
incurred by him in the investigation, defense, settlement or appeal of a
Proceeding, but is not entitled to indemnification or advancement of the total
amount thereof, the Corporation shall nevertheless indemnify or pay advancements
to Indemnitee for the portion of such Expenses or liabilities to which
Indemnitee is entitled.

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     7.  Notice to Corporation by Indemnitee. Indemnitee shall notify the
Corporation in writing of any matter with respect to which Indemnitee intends to
seek indemnification hereunder as soon as reasonably practicable following the
receipt by Indemnitee of written notice thereof; provided that any delay in so
notifying Corporation shall not constitute a waiver by Indemnitee of his rights
hereunder. The written notification to the Corporation shall be addressed to the
Board of Directors and shall include a description of the nature of the
Proceeding and the facts underlying the Proceeding and be accompanied by copies
of any documents filed with the court, if any, in which the Proceeding is
pending. In addition, Indemnitee shall give the Corporation such information and
cooperation as it may reasonably require and as shall be within Indemnitee's
power.

     8.  Attorneys' Fees. If any legal action is necessary to enforce the terms
of this Agreement, the prevailing party shall be entitled to recover, in
addition to other amounts to which the prevailing party may be entitled, actual
attorneys' fees and court costs as may be awarded by the court.

     9.  Continuation of Obligations. All agreements and obligations of the
Corporation contained herein shall continue during the period Indemnitee is a
director or officer of the Corporation, or is or was serving at the request of
the Corporation as a director, officer, fiduciary, employee or agent of another
corporation, partnership, joint venture, trust or other enterprise, and shall
continue thereafter so long as Indemnitee shall be subject to any possible
proceeding by reason of the fact that Indemnitee served in any capacity referred
to herein.

     10.  Successors and Assigns. This Agreement establishes contract rights
that shall be binding upon, and shall inure to the benefit of, the successors,
assigns, heirs and legal representatives of the parties hereto.

     11.  Non-exclusivity.

     (a) The provisions for indemnification and advancement of expenses set
forth in this Agreement shall not be deemed to be exclusive of another rights
that Indemnitee may have under any provision of law, the Certificate of
Incorporation or Bylaws, the vote of the Corporation's stockholders or
disinterested directors, other agreements or otherwise, both as to action in his
official capacity and action in another capacity while occupying his position as
a director or officer of the Corporation.

     (b) In the event of any changes after the date of this Agreement in any
applicable law, statute, or rule that expand the right of Delaware corporation
to indemnify its directors and officers, Indemnitee's rights and the
Corporation's obligations under this Agreement shall be expanded to the fullest
extent permitted by such changes. In the event of any changes in any applicable
law, statute or rule that narrow the right of a Delaware corporation to
indemnify a director and officer, such changes, to the extent not otherwise
required by such law, statute or rule to be applied to this Agreement, shall
have no effect on this Agreement or the parties' rights and obligations
hereunder.

                                       5
<PAGE>

     12.  Effectiveness of Agreement. This Agreement shall be effective as of
the date set forth on the first page and may apply to acts or omissions of
Indemnitee that occurred prior to such date if Indemnitee was a director or
officer of the Corporation or its predecessor, or was serving at the request of
the Corporation or its predecessor as a director, officer, employee or agent of
another corporation, partnership, joint venture, trust or other enterprise, at
the time such act or omission occurred.

     13.  Severability. Nothing in this Agreement is intended to require or
shall be construed as requiring the Corporation to do or omit to do any act or
thing in violation of applicable law. The Corporation's inability, pursuant to
court order, to perform its obligations under this Agreement shall not
constitute a breach of this Agreement.  If this Agreement or any portion hereof
shall be invalidated on any ground by any court of competent jurisdiction, then
the Corporation shall nevertheless indemnify Indemnitee to the fullest extent
permitted by any applicable portion of this Agreement that shall not have been
invalidated, and the balance of this Agreement not so invalidated shall be
enforceable in accordance with its terms.

     14.  Governing Law. This Agreement shall be interpreted and enforced in
accordance with the laws of the State of Delaware.  To the extent permitted by
applicable law, the parties hereby waive any provisions of law that render any
provision of this Agreement unenforceable in any respect.

     15.  Notices. All notices, requests, demands and other communications under
this Agreement shall be in writing and shall be deemed duly given (i) if
delivered by hand or by nationally recognized overnight courier and receipted
for by the party addressed, on the date of such receipt, or (ii) if delivered by
facsimile transmission to the recipient followed by a copy sent by mail, on the
date of such transmission, or (iii) if mailed by certified or registered mail
with postage prepaid to the following address, on the third business day after
the mailing date:

       If to the Corporation:

               Global Knowledge, Inc.
               One Van de Graaff Drive
               Burlington, MA 01803
               Facsimile: 781-505-2093
               Attn.: Secretary and General Counsel

       If to Indemnitee:

               [Name]

               ____________________________

               ____________________________

                                       6
<PAGE>

or to such other address as either party shall have notified the other party in
accordance with this Section 15.

       16.     Mutual Acknowledgment. Both the Corporation and Indemnitee
acknowledge that in certain instances, federal law or applicable public policy
may prohibit the Corporation from  indemnifying its directors and officers under
this Agreement or otherwise. Indemnitee understands and acknowledges that the
Corporation has undertaken or may be required in the future to undertake with
the Securities and Exchange Commission to submit the question of indemnification
to a court in certain circumstances for a determination of the Corporation's
right under public policy to indemnify Indemnitee.

       17.     Counterparts. This Agreement may be executed in several
counterparts, each of which shall constitute an original.

       18.     Amendment and Termination. No amendment, modification,
termination or cancellation of this Agreement shall be effective unless in
writing signed by both parties hereto.

                               *   *   *   *   *

                                       7
<PAGE>

       IN WITNESS WHEREOF, the parties have executed this Agreement as of the
day and year first set forth above.

                              GLOBAL KNOWLEDGE, INC.

                              By____________________________
                              Name:
                              Title:

                              ______________________________
                                         [Indemnitee]

                                       8

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