Document:

<PAGE>

                                                                   EXHIBIT 10.11

                                                                  EXECUTION COPY

--------------------------------------------------------------------------------

                                   $30,000,000

                           REVOLVING CREDIT AGREEMENT

                                      among

                        HAIGHTS CROSS OPERATING COMPANY,

                                  as Borrower,

                               The Several Lenders

                        from Time to Time Parties Hereto,

                      BEAR STEARNS CORPORATE LENDING INC.,

                              as Syndication Agent

                                       and

                              THE BANK OF NEW YORK,

                             as Administrative Agent

                           Dated as of August 20, 2003

--------------------------------------------------------------------------------

                   BEAR, STEARNS & CO. INC., as Lead Arranger
                                       and
                    BNY CAPITAL MARKETS, INC. as Co-Arranger

<PAGE>

                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                                             Page
                                                                                                             ----
<S>                                                                                                          <C>
SECTION 1. DEFINITIONS............................................................................             1

         1.1.     Defined Terms...................................................................             1
         1.2.     Other Definitional Provisions...................................................            23

SECTION 2. AMOUNT AND TERMS OF REVOLVING COMMITMENTS..............................................            24

         2.1.     Revolving Commitments...........................................................            24
         2.2.     Procedure for Revolving Loan Borrowing..........................................            24
         2.3.     [Intentionally Omitted].........................................................            24
         2.4.     [Intentionally Omitted].........................................................            24
         2.5.     Commitment Fees, etc............................................................            25
         2.6.     Termination or Reduction of Revolving Commitments...............................            25
         2.7.     L/C Commitment..................................................................            25
         2.8.     Procedure for Issuance of Letter of Credit......................................            25
         2.9.     Fees and Other Charges..........................................................            26
         2.10.    L/C Participations..............................................................            26
         2.11.    Reimbursement Obligation of the Borrower........................................            27
         2.12.    Obligations Absolute............................................................            28
         2.13.    Letter of Credit Payments.......................................................            28
         2.14.    Applications....................................................................            28

SECTION 3. GENERAL PROVISIONS APPLICABLE TO LOANS AND LETTERS OF CREDIT..........................             28

         3.1.     Prepayments.....................................................................            28
         3.2.     Conversion and Continuation Options.............................................            29
         3.3.     Limitations on Eurodollar Tranches..............................................            30
         3.4.     Interest Rates and Payment Dates................................................            30
         3.5.     Computation of Interest and Fees................................................            30
         3.6.     Inability to Determine Interest Rate............................................            31
         3.7.     Pro Rata Treatment and Payments.................................................            31
         3.8.     Requirements of Law.............................................................            32
         3.9.     Taxes...........................................................................            34
         3.10.    Indemnity.......................................................................            36
         3.11.    Change of Lending Office........................................................            36
         3.12.    Replacement of Lenders..........................................................            36
         3.13.    Evidence of Debt................................................................            37
         3.14.    Illegality......................................................................            37

SECTION 4. REPRESENTATIONS AND WARRANTIES.........................................................            38

         4.1.     Financial Condition.............................................................            38
         4.2.     No Change.......................................................................            38
</TABLE>

                                       -i-

<PAGE>

<TABLE>
<CAPTION>
                                                                                                             Page
                                                                                                             ----
<S>                                                                                                          <C>
         4.3.     Corporate Existence; Compliance with Law........................................            39
         4.4.     Power; Authorization; Enforceable Obligations...................................            39
         4.5.     No Contractual or Legal Bar.....................................................            39
         4.6.     Litigation......................................................................            39
         4.7.     No Default......................................................................            40
         4.8.     Ownership of Property; Liens....................................................            40
         4.9.     Intellectual Property...........................................................            40
         4.10.    Taxes...........................................................................            40
         4.11.    Federal Regulations.............................................................            40
         4.12.    Labor Matters...................................................................            41
         4.13.    ERISA...........................................................................            41
         4.14.    Investment Company Act; Other Regulations.......................................            41
         4.15.    Subsidiaries....................................................................            41
         4.16.    Use of Proceeds.................................................................            42
         4.17.    Environmental Matters...........................................................            42
         4.18.    Accuracy of Information, etc....................................................            43
         4.19.    Security Documents..............................................................            43
         4.20.    Solvency........................................................................            44
         4.21.    Regulation H....................................................................            44
         4.22.    Certain Documents...............................................................            45
         4.23.    Financial Assistance............................................................            45

SECTION 5. CONDITIONS PRECEDENT...................................................................            45

         5.1.     Conditions to Initial Extension of Credit.......................................            45
         5.2.     Conditions to Each Extension of Credit..........................................            50

SECTION 6. AFFIRMATIVE COVENANTS..................................................................            51

         6.1.     Financial Statements............................................................            51
         6.2.     Certificates; Other Information.................................................            52
         6.3.     Payment of Obligations..........................................................            54
         6.4.     Maintenance of Existence; Compliance............................................            54
         6.5.     Maintenance of Property; Insurance..............................................            54
         6.6.     Inspection of Property; Books and Records; Discussions..........................            54
         6.7.     Notices.........................................................................            54
         6.8.     Environmental Laws..............................................................            55
         6.9.     Interest Rate Protection........................................................            55
         6.10.    Additional Collateral, etc......................................................            56
         6.11.    Further Assurances..............................................................            59

SECTION 7. NEGATIVE COVENANTS.....................................................................            59

         7.1.     Financial Condition Covenants...................................................            59
         7.2.     Indebtedness....................................................................            62
         7.3.     Liens...........................................................................            63
         7.4.     Fundamental Changes.............................................................            65
</TABLE>

                                       ii

<PAGE>

<TABLE>
<CAPTION>
                                                                                                             Page
                                                                                                             ----
<S>                                                                                                          <C>
         7.5.     Disposition of Property.........................................................            65
         7.6.     Restricted Payments.............................................................            65
         7.7.     Capital Expenditures............................................................            66
         7.8.     Investments.....................................................................            67
         7.9.     Optional Payments and Modifications of Certain Debt Instruments.................            68
         7.10.    Transactions with Affiliates....................................................            68
         7.11.    Sales and Leasebacks............................................................            68
         7.12.    Hedge Agreements................................................................            68
         7.13.    Changes in Fiscal Periods.......................................................            69
         7.14.    Negative Pledge Clauses, etc....................................................            69
         7.15.    Clauses Restricting Subsidiary Distributions....................................            69
         7.16.    Capital Stock of Subsidiaries...................................................            69
         7.17.    Lines of Business...............................................................            69
         7.18.    Take or Pay Contracts...........................................................            69
         7.19.    Organizational Documents and Material Agreements................................            69

SECTION 8. EVENTS OF DEFAULT......................................................................            70

SECTION 9. THE AGENTS.............................................................................            74

         9.1.     Appointment.....................................................................            74
         9.2.     Delegation of Duties............................................................            75
         9.3.     Exculpatory Provisions..........................................................            75
         9.4.     Reliance by Agents..............................................................            75
         9.5.     Notice of Default...............................................................            75
         9.6.     Non-Reliance on Agents and Other Lenders........................................            76
         9.7.     Indemnification.................................................................            76
         9.8.     Agent in Its Individual Capacity................................................            77
         9.9.     Successor Administrative Agent..................................................            77
         9.10.    Agents Generally................................................................            77
         9.11.    The Lead Arranger...............................................................            77
         9.12.    Withholding Tax.................................................................            78

SECTION 10. MISCELLANEOUS.........................................................................            78

         10.1.    Amendments and Waivers..........................................................            78
         10.2.    Notices.........................................................................            79
         10.3.    No Waiver; Cumulative Remedies..................................................            80
         10.4.    Survival of Representations and Warranties......................................            81
         10.5.    Payment of Expenses and Taxes...................................................            81
         10.6.    Successors and Assigns; Participations and Assignments..........................            82
         10.7.    Adjustments; Set-off............................................................            85
         10.8.    Counterparts....................................................................            86
         10.9.    Severability....................................................................            86
         10.10.   Integration.....................................................................            86
         10.11.   GOVERNING LAW...................................................................            86
         10.12.   Submission To Jurisdiction; Waivers.............................................            86
</TABLE>

                                       iii

<PAGE>

<TABLE>
<CAPTION>
                                                                                                             Page
                                                                                                             ----
<S>                                                                                                          <C>
         10.13.   Acknowledgments.................................................................            87
         10.14.   Releases of Guarantees and Liens................................................            87
         10.15.   Confidentiality.................................................................            87
         10.16.   WAIVERS OF JURY TRIAL...........................................................            88
         10.17.   Delivery of Addenda.............................................................            88
</TABLE>

SCHEDULES:

1.1(a)            Mortgaged Intellectual Property
1.1(b)            Mortgaged Real Property
1.1(c)            Leased Real Property
1.2               Non-Recurring Expenses
4.4               Consents, Authorizations, Filings and Notices
4.6               Material Litigation
4.15(a)           Subsidiaries
4.19(c)           Mortgage Filing Jurisdictions
7.2(d)            Existing Indebtedness
7.3(f)            Existing Liens

EXHIBITS:

A                 Form of Guarantee and Collateral Agreement
B                 Form of Compliance Certificate
C                 Form of Closing Certificate
D-1               Form of Copyright Mortgage
D-2               Form of Trademark Mortgage
D-3               Form of Patent Mortgage
D-4               Form of Real Property Mortgage
E                 Form of Assignment and Assumption
F-1               Form of Legal Opinion of Goodwin Procter LLP
F-2               Form of Legal Opinion of Thomas E. Helf, Esq.
F-3               Form of Legal Opinion of Eversheds
G                 Form of Exemption Certificate
H                 Form of Revolving Note
I                 Form of Addendum
J                 Form of Subordinated Intercompany Note
K                 Form of Solvency Certificate
L                 Form of Collateral Trust Agreement

                                       iv

<PAGE>

                  REVOLVING CREDIT AGREEMENT, dated as of August 20, 2003, among
Haights Cross Operating Company, a Delaware corporation (the "Borrower"), the
several banks and other financial institutions or entities from time to time
parties to this Agreement (the "Lenders"), BEAR, STEARNS & CO. INC., as lead
arranger (in such capacity, the "Lead Arranger"), BEAR STEARNS CORPORATE LENDING
INC., as syndication agent (in such capacity, the "Syndication Agent"), and THE
BANK OF NEW YORK, as administrative agent (in such capacity, the "Administrative
Agent").

                  The parties hereto hereby agree as follows:

                             SECTION 1. DEFINITIONS

                  1.1.     Defined Terms. As used in this Agreement, the terms
listed in this Section 1.1 shall have the respective meanings set forth in this
Section 1.1.

                  "Acquisition": the acquisition, by purchase, merger or
otherwise, of all or substantially all of the assets (or any part of the assets
constituting all or substantially all of a business or line of business) of any
Person, whether such acquisition is direct or indirect, including through the
acquisition of the business of, or Capital Stock of, such Person, and whether
such acquisition is effected in a single transaction or in a series of related
transactions.

                  "Addendum": an instrument, substantially in the form of
Exhibit I, by which a Lender becomes a party to this Agreement as of the Closing
Date.

                  "Administrative Agent": as defined in the recitals to this
Agreement, and including any successor thereto appointed in accordance with
Section 9.9.

                  "Affiliate": as to any Person, any other Person that, directly
or indirectly, is in control of, is controlled by, or is under common control
with, such Person. For purposes of this definition, "control" of a Person means
the power, directly or indirectly to direct or cause the direction of the
management and policies of such Person, whether by contract or otherwise.

                  "Agents": the collective reference to the Syndication Agent,
the Collateral Trustee, the Lead Arranger and the Administrative Agent, which
term shall include, for purposes of Section 9 only, the Issuing Lender.

                  "Aggregate Exposure": with respect to any Lender at any time,
an amount equal to the amount of such Lender's Revolving Commitment then in
effect or, if the Revolving Commitments have been terminated, the amount of such
Lender's Revolving Extensions of Credit then outstanding.

                  "Aggregate Exposure Percentage": with respect to any Lender at
any time, the ratio (expressed as a percentage) of such Lender's Aggregate
Exposure at such time to the Aggregate Exposure of all Lenders at such time.

                  "Agreement": this Credit Agreement.

<PAGE>

                                                                               2

                  "Applicable Margin": for each Type of Loan, the rate per annum
set forth under the relevant column heading below:

<TABLE>
<CAPTION>
Eurodollar Loans                      Base Rate Loans
----------------                      ---------------
<S>                                   <C>
     4.00%                                3.00%
</TABLE>

provided that, on and after the first Adjustment Date (as defined below)
occurring after completion of the first two full fiscal quarters of the Borrower
after the Closing Date, the Applicable Margin with respect to Revolving Loans
will be determined in accordance with the following chart:

<TABLE>
<CAPTION>
                Applicable Margin         Applicable Margin        Applicable Margin
Pricing          for Eurodollar             for Base Rate            for Commitment
 Level                Loans                     Loans                     Fees
-------         -----------------         -----------------        -----------------
<S>             <C>                       <C>                      <C>
   I                  4.25%                     3.25%                    1.00%

  II                  4.00%                     3.00%                    1.00%

  III                 3.75%                     2.75%                    1.00%

  IV                  3.50%                     2.50%                    1.00%

   V                  3.25%                     2.25%                    0.75%

  VI                  3.00%                     2.00%                    0.75%

  VII                 2.75%                     1.75%                    0.75%
</TABLE>

with such adjustments to become effective on the date (the "Adjustment Date")
that is one Business Day after the date on which the relevant financial
statements are delivered to the Lenders pursuant to Section 6.1(a) or (b) and to
remain in effect until the next adjustment to be effected pursuant to this
paragraph. If any financial statements referred to above are not delivered
within the time periods specified in Section 6.1(a) or (b), then, until the date
that is one Business Day after the date on which such financial statements are
delivered, the highest rate set forth in each column of the chart above shall
apply. On each Adjustment Date, the Applicable Margin for Revolving Loans shall
be adjusted to be equal to the Applicable Margin opposite the Pricing Level
determined to exist on such Adjustment Date from the financial statements
relating to such Adjustment Date. Notwithstanding anything herein to the
contrary, at any time when a Default or Event of Default shall have occurred and
be continuing, the highest rate set forth in the applicable column of the chart
above shall apply to all Loans.

                  As used herein, the following rules shall govern the
determination of Pricing Levels on each Adjustment Date:

<PAGE>

                                                                               3

         "Pricing Level I" shall exist on an Adjustment Date if the Consolidated
         Leverage Ratio on the last day of the fiscal quarter for which
         financial statements have been delivered pursuant to Section 6.1(a) or
         (b) is greater than or equal to 5.50 to 1.00.

         "Pricing Level II" shall exist on an Adjustment Date if the
         Consolidated Leverage Ratio on the last day of the fiscal quarter for
         which financial statements have been delivered pursuant to Section
         6.1(a) or (b) is less than 5.50 to 1.00 but greater than or equal to
         5.00 to 1.00.

         "Pricing Level III" shall exist on an Adjustment Date if the
         Consolidated Leverage Ratio on the last day of the fiscal quarter for
         which financial statements have been delivered pursuant to Section
         6.1(a) or (b) is less than 5.00 to 1.00 but greater than or equal to
         4.50 to 1.00.

         "Pricing Level IV" shall exist on an Adjustment Date if the
         Consolidated Leverage Ratio on the last day of the fiscal quarter for
         which financial statements have been delivered pursuant to Section
         6.1(a) or (b) is less than 4.50 to 1.00 but greater than or equal to
         4.00 to 1.00.

         "Pricing Level V" shall exist on an Adjustment Date if the Consolidated
         Leverage Ratio on the last day of the fiscal quarter for which
         financial statements have been delivered pursuant to Section 6.1(a) or
         (b) is less than 4.00 to 1.00 but greater than or equal to 3.50 to
         1.00.

         "Pricing Level VI" shall exist on an Adjustment Date if the
         Consolidated Leverage Ratio on the last day of the fiscal quarter for
         which financial statements have been delivered pursuant to Section
         6.1(a) or (b) is less than 3.50 to 1.00 but greater than or equal to
         3.00 to 1.00.

         "Pricing Level VII" shall exist on an Adjustment Date if the
         Consolidated Leverage Ratio on the last day of the fiscal quarter for
         which financial statements have been delivered pursuant to Section
         6.1(a) or (b) is less than 3.00 to 1.00.

                  "Application": an application, in such form as the Issuing
Lender may specify from time to time, requesting the Issuing Lender to issue a
Letter of Credit.

                  "Approved Fund" means (a) a CLO and (b) with respect to any
Lender that is a fund which invests in bank loans and similar extensions of
credit, any other fund that invests in bank loans and similar extensions of
credit and is managed by the same investment advisor as such Lender or by an
affiliate of such investment advisor.

                  "Assignee": as defined in Section 10.6(b).

                  "Assignment and Assumption": an Assignment and Assumption,
substantially in the form of Exhibit E.

<PAGE>

                                                                               4

                  "Available Revolving Commitment": as to any Revolving Lender
at any time, an amount equal to the excess, if any, of (a) such Lender's
Revolving Commitment then in effect over (b) such Lender's Revolving Extensions
of Credit then outstanding.

                  "Base Rate": for any day, a rate per annum (rounded upwards,
if necessary, to the next 1/16 of 1%) equal to the greater of (a) the Prime Rate
in effect on such day and (b) the Federal Funds Effective Rate in effect on such
day plus 0.50%. For purposes hereof: "Prime Rate" shall mean the rate of
interest per annum publicly announced from time to time by the Reference Lender
as its prime rate in effect at its principal office in New York City (the Prime
Rate not being intended to be the lowest rate of interest charged by the
Reference Lender in connection with extensions of credit to debtors). Any change
in the Base Rate due to a change in the Prime Rate or the Federal Funds
Effective Rate shall be effective as of the opening of business on the effective
day of such change in the Prime Rate or the Federal Funds Effective Rate,
respectively.

                  "Base Rate Loans": Loans the rate of interest applicable to
which is based upon the Base Rate.

                  "Benefitted Lender": as defined in Section 10.7(a).

                  "Board": the Board of Governors of the Federal Reserve System
of the United States (or any successor).

                  "Borrower": as defined in the preamble to this Agreement.

                  "Borrowing Date": any Business Day specified by the Borrower
as a date on which the Borrower requests the relevant Lenders to make Loans
hereunder.

                  "Business": as defined in Section 4.17(b).

                  "Business Day": a day other than a Saturday, Sunday or other
day on which commercial banks in New York City are authorized or required by law
to close, provided, that with respect to notices and determinations in
connection with, and payments of principal and interest on, Eurodollar Loans,
such day is also a day for trading by and between banks in Dollar deposits in
the interbank eurodollar market.

                  "CLO" means any entity (whether a corporation, partnership,
trust or otherwise) that is engaged in making, purchasing, holding or otherwise
investing in bank loans and similar extensions of credit in the ordinary course
of its business and is administered or managed by a Lender or an affiliate of
such Lender.

                  "Capital Expenditures": for any period, with respect to any
Person, the aggregate of all expenditures by such Person and its Subsidiaries
for the acquisition or leasing (pursuant to a capital lease) of fixed or capital
assets or additions to equipment (including replacements, capitalized repairs
and improvements during such period) that should be capitalized under GAAP on a
consolidated balance sheet of such Person and its Subsidiaries, including,
without limitation or duplication, product development costs and acquisitions of
Intellectual Property which are capitalized in accordance with GAAP.

<PAGE>

                                                                               5

                  "Capital Lease Obligations": as to any Person, the obligations
of such Person to pay rent or other amounts under any lease of (or other
arrangement conveying the right to use) real or personal property, or a
combination thereof, which obligations are required to be classified and
accounted for as capital leases on a balance sheet of such Person under GAAP
and, for the purposes of this Agreement, the amount of such obligations at any
time shall be the capitalized amount thereof at such time determined in
accordance with GAAP.

                  "Capital Stock": any and all shares, interests, participations
or other equivalents (however designated) of capital stock of a corporation, any
and all equivalent ownership interests in a Person (other than a corporation)
and any and all warrants, rights or options to purchase any of the foregoing.

                  "Cash Equivalents": (a) marketable direct obligations issued
by, or unconditionally guaranteed by, the United States Government or issued by
any agency thereof and backed by the full faith and credit of the United States,
in each case maturing within one year from the date of acquisition; (b)
certificates of deposit, time deposits, eurodollar time deposits or overnight
bank deposits having maturities of one year or less from the date of acquisition
issued by any Lender or by any commercial bank organized under the laws of the
United States or any state thereof having combined capital and surplus of not
less than $500,000,000; (c) commercial paper of an issuer rated at least A-1 by
Standard & Poor's Ratings Services ("S&P") or P-1 by Moody's Investors Service,
Inc. ("Moody's"), or carrying an equivalent rating by a nationally recognized
rating agency, if both of the two named rating agencies cease publishing ratings
of commercial paper issuers generally, and maturing within one year from the
date of acquisition; (d) repurchase obligations of any Lender or of any
commercial bank satisfying the requirements of clause (b) of this definition,
having a term of not more than 30 days, with respect to securities of the types
described in clauses (a) and (b) above; (e) securities with maturities of one
year or less from the date of acquisition issued or fully guaranteed by any
state, commonwealth or territory of the United States, by any political
subdivision or taxing authority of any such state, commonwealth or territory or
by any foreign government, the securities of which state, commonwealth,
territory, political subdivision, taxing authority or foreign government (as the
case may be) are rated at least A by S&P or A by Moody's; (f) securities with
maturities of one year or less from the date of acquisition backed by standby
letters of credit issued by any Lender or any commercial bank satisfying the
requirements of clause (b) of this definition; or (g) shares of money market
mutual or similar funds at least 95% of the assets of which are invested in
assets satisfying the requirements of clauses (a) through (f) of this definition
or money market funds that (i) comply with the criteria set forth in Securities
and Exchange Commission Rule 2a-7 under the Investment Company Act of 1940, as
amended, (ii) are rated AAA by S&P and Aaa by Moody's and (iii) have portfolio
assets of at least $5,000,000,000.

                  "Charge Over Shares": that certain Charge Over Shares, dated
as of the date hereof, executed by Recorded Books, LLC pertaining to the Capital
Stock of the UK Loan Party.

                  "Closing Date": the date on which the conditions precedent set
forth in Section 5.1 shall have been satisfied, which date is August 20, 2003.

                  "Code": the Internal Revenue Code of 1986, as amended from
time to time.

<PAGE>

                                                                               6

                  "Collateral": all property of the Loan Parties, now owned or
hereafter acquired, upon which a Lien is purported to be created by any Security
Document.

                  "Collateral Trust Agreement": that certain Collateral Trust
Agreement, dated as of the date hereof, by and between the Borrower, the
Guarantors, the Collateral Trustee, the Administrative Agent, and Bear Stearns
Corporate Lending, Inc. as administrative agent for the lenders under the Term
Loan Agreement, substantially in the form of Exhibit L hereto.

                  "Collateral Trustee": The Bank of New York, as Collateral
Trustee under the Collateral Trust Agreement.

                  "Commitment": as to any Lender, the Revolving Commitment of
such Lender.

                  "Commitment Fee Rate": 1.00% per annum; provided that, on and
after the first Adjustment Date occurring after the completion of two full
fiscal quarters of the Borrower after the Closing Date, the Commitment Fee Rate
will be determined pursuant to the chart set forth in the definition of
"Applicable Margin".

                  "Commonly Controlled Entity": an entity, whether or not
incorporated, that is under common control with the Borrower within the meaning
of Section 4001 of ERISA or is part of a group that includes the Borrower and
that is treated as a single employer under Section 414 of the Code.

                  "Compliance Certificate": a certificate duly executed by a
Responsible Officer substantially in the form of Exhibit B.

                  "Conduit Lender": any special purpose entity organized and
administered by any Lender for the purpose of making Loans otherwise required to
be made by such Lender and designated by such Lender in a written instrument,
subject to the consent of the Administrative Agent and the Borrower (which
consent shall not be unreasonably withheld); provided, that the designation by
any Lender of a Conduit Lender shall not relieve the designating Lender of any
of its obligations to fund a Loan under this Agreement if, for any reason, its
Conduit Lender fails to fund any such Loan, and the designating Lender (and not
the Conduit Lender) shall have the sole right and responsibility to deliver all
consents and waivers required or requested under this Agreement with respect to
its Conduit Lender, and provided, further, that no Conduit Lender shall (a) be
entitled to receive any greater amount pursuant to Section 3.8, 3.9, 3.10 or
10.5 than the designating Lender would have been entitled to receive in respect
of the extensions of credit made by such Conduit Lender or (b) be deemed to have
any Commitment.

                  "Consolidated EBITDA": for any period, Consolidated Net Income
for such period plus, without duplication and to the extent reflected as a
charge in the statement of such Consolidated Net Income for such period, the sum
of (a) income tax expense or provision for income taxes, (b) Consolidated
Interest Expense, amortization or writeoff of financing costs, debt discount and
debt issuance costs and commissions, and discounts and other fees and charges
associated with Indebtedness (including the Loans), (c) depreciation and
amortization expense, (d) amortization of intangibles (including, but not
limited to, goodwill and product development expenses) and organization costs,
(e) any extraordinary charges or losses determined in accordance with GAAP, (f)
non-cash compensation expenses arising from the issuance of stock,

<PAGE>

                                                                               7

options to purchase stock and stock appreciation rights to the management of the
Borrower, (g) certain non-recurring expenses set forth on Schedule 1.2, (h)
payments of premium in connection with the redemption of the outstanding senior
subordinated notes due 2009 of the Borrower on the Closing Date, in an aggregate
amount not to exceed $9,300,000, (i) any expenses incurred or charges taken in
connection with the issuance of the Senior Notes on the date of this Agreement
and the incurrence of indebtedness under the Term Loan Agreement and this
Agreement and the use of proceeds therefrom, and (j) any other non-cash charges,
non-cash expenses or non-cash losses of the Borrower or any of its Subsidiaries
for such period (excluding any such charge, expense or loss incurred in the
ordinary course of business that constitutes an accrual of or a reserve for cash
charges for any future period), provided, however, that cash payments made in
such period or in any future period in respect of such non-cash charges,
expenses or losses (excluding any such charge, expense or loss incurred in the
ordinary course of business that constitutes an accrual of or a reserve for cash
charges for any future period) shall be subtracted from Consolidated Net Income
in calculating Consolidated EBITDA in the period when such payments are made,
and minus, to the extent included in the statement of such Consolidated Net
Income for such period, the sum of (a) interest income, (b) any extraordinary
income or gains determined in accordance with GAAP and (c) any other non-cash
income (excluding any items that represent the reversal of any accrual of, or
cash reserve for, anticipated cash charges in any prior period that are
described in the parenthetical to clause (j) above), all as determined on a
consolidated basis. For purposes of the Consolidated Leverage Ratio and the
Consolidated Senior Secured Leverage Ratio, Consolidated EBITDA for any period
(each, a "Reference Period") shall be calculated after giving pro forma effect
to any Acquisition or Disposition consummated during such Reference Period as if
such Acquisition or Disposition had occurred on the first day of such Reference
Period.

                  "Consolidated Fixed Charge Coverage Ratio": for any period,
the ratio of (a) Consolidated EBITDA for such period to (b) Consolidated Fixed
Charges for such period.

                  "Consolidated Fixed Charges": for any period, the sum (without
duplication) of (a) Consolidated Interest Expense for such period, (b) scheduled
payments made during such period on account of principal of Indebtedness of the
Borrower or any of its Subsidiaries, (c) Capital Expenditures of the Borrower
and its Subsidiaries during such period, and (d) any provision for current taxes
based on the income of the Borrower and its Subsidiaries and payable in cash
during such period.

                  "Consolidated Interest Coverage Ratio": for any period, the
ratio of (a) Consolidated EBITDA for such period to (b) Consolidated Interest
Expense for such period.

                  "Consolidated Interest Expense": for any period, total cash
interest expense (including that attributable to Capital Lease Obligations) of
the Borrower and its Subsidiaries paid or payable during such period with
respect to all outstanding Indebtedness of the Borrower and its Subsidiaries
(including all commissions, discounts and other fees and charges owed with
respect to letters of credit and bankers' acceptance financing and net costs
under Hedge Agreements in respect of interest rates to the extent such net costs
are allocable to such period in accordance with GAAP).

<PAGE>

                                                                               8

                  "Consolidated Leverage Ratio": on any date, the ratio of (a)
Consolidated Total Debt on such date to (b) Consolidated EBITDA computed for the
period consisting of the most recently-completed fiscal quarter (including any
such quarter ending on such date) and each of the three immediately preceding
fiscal quarters of the Borrower.

                  "Consolidated Net Income": for any period, the consolidated
net income (or loss) of the Borrower and its Subsidiaries, determined on a
consolidated basis in accordance with GAAP; provided that there shall be
excluded (a) the income (or deficit) of any Person accrued prior to the date it
becomes a Subsidiary of the Borrower or is merged into or consolidated with the
Borrower or any of its Subsidiaries, (b) the income (or deficit) of any Person
(other than a Subsidiary of the Borrower) in which the Borrower or any of its
Subsidiaries has an ownership interest, except to the extent that any such
income is actually received by the Borrower or such Subsidiary in the form of
dividends or similar distributions and (c) the undistributed earnings of any
Subsidiary of the Borrower to the extent that the declaration or payment of
dividends or similar distributions by such Subsidiary is not at the time
permitted by the terms of any Contractual Obligation (other than under any Loan
Document) or Requirement of Law applicable to such Subsidiary.

                  "Consolidated Senior Secured Debt": at any date, the aggregate
principal amount of (a) all outstanding Loans and Reimbursement Obligations
hereunder, (b) all outstanding Term Loans, (c) all Capital Lease Obligations of
the Borrower and its Subsidiaries, and (d) all other secured Indebtedness of the
Borrower and its Subsidiaries outstanding at such date.

                  "Consolidated Senior Secured Leverage Ratio": on any date, the
ratio of (a) Consolidated Senior Secured Debt on such day to (b) Consolidated
EBITDA computed for the period consisting of the most recently-completed fiscal
quarter (including any such quarter ending on such date) and each of the three
immediately preceding fiscal quarters of the Borrower.

                  "Consolidated Total Debt": at any date, the aggregate
principal amount of all Indebtedness, other than Indebtedness under Hedge
Agreements, of the Borrower and its Subsidiaries at such date, determined on a
consolidated basis in accordance with GAAP.

                  "Continuing Directors": the directors of the Borrower on the
Closing Date, after giving effect to the transactions contemplated hereby, and
each other director, if, in each case, such other director (a) is nominated for
election to the board of directors of the Borrower or elected to the board of
directors of the Borrower with the approval of at least a majority of the then
Continuing Directors or (b) is nominated by a Permitted Investor or a Control
Investment Affiliate of a Permitted Investor.

                  "Contractual Obligation": as to any Person, any provision of
any security issued by such Person or of any agreement (including any
Intellectual Property license), instrument or other undertaking to which such
Person is a party or by which it or any of its property is bound.

                  "Control Investment Affiliate": as to any Person, any other
Person that (a) directly or indirectly, is in control of, is controlled by, or
is under common control with, such Person and (b) is or was organized by such
Person primarily for the purpose of making equity or

<PAGE>

                                                                               9

debt investments in one or more companies. For purposes of this definition,
"control" of a Person means the power, directly or indirectly, to direct or
cause the direction of the management and policies of such Person whether by
contract or otherwise.

                  "Copyright Mortgages": each of the copyright security
agreements made by any Loan Party in favor of, or for the benefit of, the
Collateral Trustee for the benefit of the Secured Parties, substantially in the
form of Exhibit D-1 (with such changes thereto as shall be advisable under the
law of the jurisdiction in which such security agreement is to be recorded).

                  "Debenture": that certain Debenture, dated as of the date
hereof, executed by the UK Loan Party, granting a security interest in all
assets of the UK Loan Party to the Collateral Trustee on behalf of the Secured
Parties.

                  "Default": any of the events specified in Section 8, whether
or not any requirement for the giving of notice, the lapse of time, or both, has
been satisfied.

                  "Disposition": with respect to any Property, any sale, lease,
sale and leaseback, assignment, conveyance, transfer, grant of a perpetual
exclusive license to a third party or other disposition thereof or reduction of
rights therein. The terms "Dispose" and "Disposed of" shall have correlative
meanings.

                  "Dollars" and "$": dollars in lawful currency of the United
States.

                  "Domestic Subsidiary": any Subsidiary of the Borrower
organized under the laws of any jurisdiction within the United States.

                  "Environmental Laws": any and all foreign, Federal, state,
local or municipal laws, rules, orders, regulations, statutes, ordinances,
codes, decrees, requirements of any Governmental Authority or other Requirements
of Law (including common law) regulating, relating to or imposing liability or
standards of conduct concerning the use, storage, handling, release or disposal
of Materials of Environmental Concern or the protection of human health or the
environment, as now or may at any time hereafter be in effect.

                  "ERISA": the Employee Retirement Income Security Act of 1974,
as amended from time to time.

                  "Eurocurrency Reserve Requirements": for any day as applied to
a Eurodollar Loan, the aggregate (without duplication) of the maximum rates
(expressed as a decimal fraction) of reserve requirements in effect on such day
(including basic, supplemental, marginal and emergency reserves under any
regulations of the Board or other Governmental Authority having jurisdiction
with respect thereto) dealing with reserve requirements prescribed for
eurocurrency funding (currently referred to as "Eurocurrency Liabilities" in
Regulation D of the Board) maintained by a member bank of the Federal Reserve
System.

                  "Eurodollar Base Rate": with respect to each day during each
Interest Period pertaining to a Eurodollar Loan, the rate per annum determined
on the basis of the rate for deposits in Dollars for a period equal to such
Interest Period commencing on the first day of such Interest Period appearing on
Page 3750 of the Telerate screen as of 11:00 A.M., London time,

<PAGE>

                                                                              10

two Business Days prior to the beginning of such Interest Period. In the event
that such rate does not appear on Page 3750 of the Telerate screen (or otherwise
on such screen), the "Eurodollar Base Rate" shall be determined by reference to
such other comparable publicly available service for displaying eurodollar rates
as may be selected by the Administrative Agent or, in the absence of such
availability, by reference to the rate at which the Administrative Agent is
offered Dollar deposits at or about 11:00 A.M., New York City time, two Business
Days prior to the beginning of such Interest Period in the interbank eurodollar
market where its eurodollar and foreign currency and exchange operations are
then being conducted for delivery on the first day of such Interest Period for
the number of days comprised therein.

                  "Eurodollar Loans": Loans the rate of interest applicable to
which is based upon the Eurodollar Rate.

                  "Eurodollar Rate": with respect to each day during each
Interest Period pertaining to a Eurodollar Loan, a rate per annum determined for
such day in accordance with the following formula (rounded upward to the nearest
1/100th of 1%):

                              Eurodollar Base Rate
                    ----------------------------------------
                    1.00 - Eurocurrency Reserve Requirements

                  "Eurodollar Tranche": the collective reference to Eurodollar
Loans the then current Interest Periods with respect to all of which begin on
the same date and end on the same later date (whether or not such Loans shall
originally have been made on the same day).

                  "Event of Default": any of the events specified in Section 8,
provided that any requirement for the giving of notice, the lapse of time, or
both, has been satisfied.

                  "Excluded Foreign Subsidiary": any Foreign Subsidiary that (a)
is (or is treated as) for United States federal income tax purposes either (i) a
corporation or (ii) a pass-through entity owned directly or indirectly by
another Foreign Subsidiary that is (or is treated as) for United States federal
income tax purposes a corporation and (b) the guaranteeing by such Foreign
Subsidiary of the Obligations, would, in the good faith judgment of the
Borrower, result in adverse tax consequences to the Borrower.

                  "Existing Credit Facility": the credit agreement, dated as of
December 10, 1999, as amended, among the Borrower, the lenders party thereto,
DLJ Capital Funding, Inc., as syndication agent, lead arranger and book manager,
Fleet National Bank and Bank One, N.A., as co-documentation agents, and Canadian
Imperial Bank of Commerce, as administrative agent.

                  "Federal Funds Effective Rate": for any day, the weighted
average of the rates on overnight federal funds transactions with members of the
Federal Reserve System arranged by federal funds brokers, as published on the
next succeeding Business Day by the Federal Reserve Bank of New York, or, if
such rate is not so published for any day that is a Business Day, the average of
the quotations for the day of such transactions received by the Reference Lender
from three federal funds brokers of recognized standing selected by it.

                  "Foreign Pledge Agreement": means any supplemental pledge
agreement governed by the laws of a jurisdiction other than the United States or
a State thereof executed

<PAGE>

                                                                              11

and delivered by the Borrower or any of its Subsidiaries pursuant to the terms
of this Agreement, in form and substance satisfactory to the Syndication Agent
and the Administrative Agent, as may be necessary or desirable under the laws of
organization or incorporation of a Subsidiary to further protect or perfect the
Lien on, and security interest in, any Collateral, including without limitation
the Charge Over Shares and the Debenture.

                  "Foreign Subsidiary": any Subsidiary of the Borrower that is
not a Domestic Subsidiary.

                  "Funding Office": the office of the Administrative Agent
specified in Section 10.2 or such other office as may be specified from time to
time by the Administrative Agent as its funding office by written notice to the
Borrower and the Lenders.

                  "GAAP": generally accepted accounting principles in the United
States as in effect from time to time except that for purposes of Section 7.1,
GAAP shall be determined on the basis of such principles in effect on the date
hereof and consistent with those used in the preparation of the most recent
audited financial statements referred to in Section 4.1(b). In the event that
any Accounting Change (as defined below) shall occur and such change results in
a change in the method of calculation of financial covenants, standards or terms
in this Agreement, then the Borrower and the Administrative Agent agree to enter
into negotiations in order to amend such provisions of this Agreement so as to
equitably reflect such Accounting Changes with the desired result that the
criteria for evaluating the Borrower's financial condition shall be the same
after such Accounting Changes as if such Accounting Changes had not been made;
which amendment shall not require the payment of any fee by the Borrower to the
Lenders, provided that such amendment is not requested in connection with
requests for amendments of any other terms of this Agreement or any other Loan
Document. Until such time as such an amendment shall have been executed and
delivered by the Borrower, the Administrative Agent and the Required Lenders,
all financial covenants, standards and terms in this Agreement shall continue to
be calculated or construed as if such Accounting Changes had not occurred.
"Accounting Changes" refers to changes in accounting principles required by the
promulgation of any rule, regulation, pronouncement or opinion by the Financial
Accounting Standards Board of the American Institute of Certified Public
Accountants or, if applicable, the SEC and the Public Company Accounting
Oversight Board.

                  "Governmental Authority": any nation or government, any state
or other political subdivision thereof, any agency, authority, instrumentality,
regulatory body, court, central bank or other entity exercising executive,
legislative, judicial, taxing, regulatory or administrative functions of or
pertaining to government, any securities exchange and any self-regulatory
organization.

                  "Group Members": the collective reference to Holdings, the
Borrower and their respective Subsidiaries.

                  "Guarantee and Collateral Agreement": the Guarantee and
Collateral Agreement to be executed and delivered by Holdings, the Borrower and
each Subsidiary Guarantor, substantially in the form of Exhibit A.

<PAGE>

                                                                              12

                  "Guarantee Obligation": as to any Person (the "guaranteeing
person"), any obligation of (a) the guaranteeing person or (b) another Person
(including any bank under any letter of credit) to induce the creation of which
the guaranteeing person has issued a reimbursement, counterindemnity or similar
obligation, in either case guaranteeing or in effect guaranteeing any
Indebtedness, leases, dividends or other obligations (the "primary obligations")
of any other third Person (the "primary obligor") in any manner, whether
directly or indirectly, including any obligation of the guaranteeing person,
whether or not contingent, (i) to purchase any such primary obligation or any
property constituting direct or indirect security therefor, (ii) to advance or
supply funds (1) for the purchase or payment of any such primary obligation or
(2) to maintain working capital or equity capital of the primary obligor or
otherwise to maintain the net worth or solvency of the primary obligor, (iii) to
purchase property, securities or services primarily for the purpose of assuring
the owner of any such primary obligation of the ability of the primary obligor
to make payment of such primary obligation or (iv) otherwise to assure or hold
harmless the owner of any such primary obligation against loss in respect
thereof; provided, however, that the term Guarantee Obligation shall not include
endorsements of instruments for deposit or collection in the ordinary course of
business. The amount of any Guarantee Obligation of any guaranteeing person
shall be deemed to be the lower of (a) an amount equal to the stated or
determinable amount of the primary obligation in respect of which such Guarantee
Obligation is made and (b) the maximum amount for which such guaranteeing person
may be liable pursuant to the terms of the instrument embodying such Guarantee
Obligation, unless such primary obligation and the maximum amount for which such
guaranteeing person may be liable are not stated or determinable, in which case
the amount of such Guarantee Obligation shall be such guaranteeing person's
maximum reasonably anticipated liability in respect thereof as determined by the
Borrower in good faith.

                  "Guarantors": the collective reference to Holdings and the
Subsidiary Guarantors.

                  "Hedge Agreements": any agreement with respect to any swap,
forward, future or derivative transaction or option or similar agreement
involving, or settled by reference to, one or more rates, currencies,
commodities, equity or debt instruments or securities, or economic, financial or
pricing indices or measures of economic, financial or pricing risk or value or
any similar transaction or any combination of these transactions; provided that
no phantom stock or similar plan providing for payments only on account of
services provided by current or former directors, officers, employees or
consultants of the Borrower or the Subsidiaries shall be a Hedge Agreement.

                  "Holdings": Haights Cross Communications, Inc., a Delaware
corporation.

                  "Indebtedness": of any Person at any date, without
duplication, (a) all indebtedness of such Person for borrowed money (other than
preferred Capital Stock which is not Redeemable Capital Stock), (b) all
obligations of such Person for the deferred purchase price of property or
services (other than current trade payables or deferred revenues incurred in the
ordinary course of such Person's business, and obligations deferred for less
than six months), (c) all obligations of such Person evidenced by notes, bonds,
debentures or other similar instruments, (d) all indebtedness created or arising
under any conditional sale or other title retention agreement with respect to
property acquired by such Person (even though the rights and

<PAGE>

                                                                              13

remedies of the seller or lender under such agreement in the event of default
are limited to repossession or sale of such property), (e) all Capital Lease
Obligations of such Person, (f) all obligations of such Person, contingent or
otherwise, as an account party or applicant under or in respect of acceptances,
letters of credit, surety bonds or similar arrangements, (g) the liquidation
value of all Redeemable Capital Stock of such Person, (h) all Guarantee
Obligations of such Person in respect of obligations of the kind referred to in
clauses (a) through (g) above, (i) all obligations of the kind referred to in
clauses (a) through (h) above secured by (or for which the holder of such
obligation has an existing right, contingent or otherwise, to be secured by) any
Lien on property (including accounts and contract rights) owned by such Person,
whether or not such Person has assumed or become liable for the payment of such
obligation, and (j) for the purposes of Sections 7.2 and 8(e) only, all
obligations of such Person in respect of Hedge Agreements. The Indebtedness of
any Person shall include the Indebtedness of any other entity (including any
partnership in which such Person is a general partner) to the extent such Person
is liable therefor as a result of such Person's ownership interest in or other
relationship with such entity, except to the extent the terms of such
Indebtedness expressly provide that such Person is not liable therefor.

                  "Insolvency": with respect to any Multiemployer Plan, the
condition that such Plan is insolvent within the meaning of Section 4245 of
ERISA.

                  "Insolvent": pertaining to a condition of Insolvency.

                  "Intellectual Property": the collective reference to all
rights, priorities and privileges relating to intellectual property, whether
arising under United States, multinational or foreign laws or otherwise,
including copyrights, copyright licenses, patents, patent licenses, trademarks,
service marks, trademark licenses, service mark licenses, technology, know-how
and processes, rights to use names and likenesses of natural persons, and all
rights to sue at law or in equity for any past, present or future infringement,
misappropriation, dilution or other impairment thereof, including the right to
receive all proceeds and damages therefrom.

                  "Intellectual Property Mortgages": all Copyright Mortgages,
Trademark Mortgages and Patent Mortgages.

                  "Interest Payment Date": (a) as to any Base Rate Loan, the
last day of each March, June, September and December to occur while such Loan is
outstanding and the final maturity date of such Loan, (b) as to any Eurodollar
Loan having an Interest Period of three months or less, the last day of such
Interest Period, (c) as to any Eurodollar Loan having an Interest Period longer
than three months, each day that is three months, or a whole multiple thereof,
after the first day of such Interest Period and the last day of such Interest
Period, and (d) as to any Loan (other than any Revolving Loan that is a Base
Rate Loan), the date of any repayment or prepayment made in respect thereof.

                  "Interest Period": as to any Eurodollar Loan, (a) initially,
the period commencing on the borrowing or conversion date, as the case may be,
with respect to such Eurodollar Loan and ending one, two, three or six months
thereafter, as selected by the Borrower in its notice of borrowing or notice of
conversion, as the case may be, given with respect thereto; and (b) thereafter,
each period commencing on the last day of the next preceding Interest Period

<PAGE>

                                                                              14

applicable to such Eurodollar Loan and ending one, two, three or six months
thereafter, as selected by the Borrower by irrevocable notice to the
Administrative Agent no later than 11:00 A.M., New York City time, on the date
that is three Business Days prior to the last day of the then current Interest
Period with respect thereto; provided that, all of the foregoing provisions
relating to Interest Periods are subject to the following:

                           (i)      if any Interest Period would otherwise end
                  on a day that is not a Business Day, such Interest Period
                  shall be extended to the next succeeding Business Day unless
                  the result of such extension would be to carry such Interest
                  Period into another calendar month in which event such
                  Interest Period shall end on the immediately preceding
                  Business Day;

                           (ii)     the Borrower may not select an Interest
                  Period that would extend beyond the Revolving Termination
                  Date;

                           (iii)    any Interest Period that begins on the last
                  Business Day of a calendar month (or on a day for which there
                  is no numerically corresponding day in the calendar month at
                  the end of such Interest Period) shall end on the last
                  Business Day of a calendar month; and

                           (iv)     the Borrower shall select Interest Periods
                  so as not to require a payment or prepayment of any Eurodollar
                  Loan during an Interest Period for such Loan.

                  "Investments": as defined in Section 7.8.

                  "Issuing Lender": The Bank of New York, in its capacity as
issuer of any Letter of Credit.

                  "Landlord Waiver" means an agreement in favor of the
Collateral Trustee, for the benefit of the Secured Parties, in form and
substance reasonably satisfactory to the Administrative Agent and the
Syndication Agent.

                  "L/C Commitment": $2,500,000.

                  "L/C Fee Payment Date": the last day of each March, June,
September and December and the last day of the Revolving Commitment Period.

                  "L/C Obligations": at any time, an amount equal to the sum of
(a) the aggregate then undrawn and unexpired amount of the then outstanding
Letters of Credit and (b) the aggregate amount of drawings under Letters of
Credit that have not then been reimbursed pursuant to Section 2.11.

                  "L/C Participants": the collective reference to all the
Revolving Lenders other than the Issuing Lender.

                  "Lead Arranger": as defined in the recitals to this Agreement.

<PAGE>

                                                                              15

                  "Lenders": as defined in the preamble hereto; provided, that
unless the context otherwise requires, each reference herein to the Lenders
shall be deemed to include any Conduit Lender.

                  "Letters of Credit": as defined in Section 2.7(a).

                  "Lien": any mortgage, pledge, grant of a license to a third
party, hypothecation, assignment, deposit arrangement, encumbrance, lien
(statutory or other), charge or other security interest or any preference,
priority or other security agreement or preferential arrangement of any kind or
nature whatsoever (including any conditional sale or other title retention
agreement and any capital lease having substantially the same economic effect as
any of the foregoing).

                  "Loan": any loan made by any Lender pursuant to this
Agreement.

                  "Loan Documents": this Agreement, the Security Documents, the
Notes, if any, and the Subordinated Intercompany Notes, if any.

                  "Loan Parties": each Group Member that is a party to a Loan
Document.

                  "Material Adverse Change": any event, development or
circumstance that has had or could reasonably be expected to have a Material
Adverse Effect.

                  "Material Adverse Effect": a material adverse effect on (a)
the business, assets, property, condition (financial or other), results of
operations or prospects of the Borrower and its Subsidiaries taken as a whole,
(b) the validity or enforceability of this Agreement or any of the other Loan
Documents or the rights or remedies of the Agents, the Lenders, or the other
Secured Parties hereunder or thereunder, or (c) the validity, perfection or
priority of the Collateral Trustee's liens upon the Collateral in favor of the
Secured Parties.

                  "Materials of Environmental Concern": any gasoline or
petroleum (including crude oil), petroleum products, petroleum by-products) or
any hazardous or toxic substances, materials or wastes, defined, listed or
regulated as such in or under any Environmental Law, including asbestos,
asbestos-containing materials, radioactive materials, infectious, carcinogenic
or mutagenic substances, polychlorinated biphenyls and urea-formaldehyde
insulation.

                  "Mortgaged Intellectual Property": the Intellectual Property
as to which the Collateral Trustee for the benefit of the Secured Parties shall
be granted a Lien pursuant to the Intellectual Property Mortgages, including the
Mortgaged Intellectual Property listed on Schedule 1.1(a).

                  "Mortgaged Real Properties": the real properties listed on
Schedule 1.1(b), as to which the Collateral Trustee for the benefit of the
Secured Parties shall be granted a Lien pursuant to the Real Property Mortgages.

                  "Mortgaged Properties": the Mortgaged Intellectual Property
and Mortgaged Real Property.

                  "Mortgages": the Intellectual Property Mortgages and Real
Property Mortgages.

<PAGE>

                                                                              16

                  "Multiemployer Plan": a Plan that is a multiemployer plan as
defined in Section 4001(a)(3) of ERISA.

                  "Non-Excluded Taxes": as defined in Section 3.9(a).

                  "Non-U.S. Lender": as defined in Section 3.9(a).

                  "Notes": the collective reference to any promissory note
evidencing Loans.

                  "Obligations": the unpaid principal of and interest on
(including interest accruing after the maturity of the Loans and Reimbursement
Obligations and interest accruing after the filing of any petition in
bankruptcy, or the commencement of any insolvency, reorganization or like
proceeding, relating to the Borrower, whether or not a claim for post-filing or
post-petition interest is allowed in such proceeding) the Loans and all other
obligations and liabilities of the Borrower to any Agent or to any Lender (or,
in the case of Specified Hedge Agreements, any Lender or affiliate of any
Lender), whether direct or indirect, absolute or contingent, due or to become
due, or now existing or hereafter incurred, which may arise under, out of, or in
connection with, this Agreement, any other Loan Document, the Letters of Credit,
any Specified Hedge Agreement or any other document made, delivered or given in
connection herewith or therewith, whether on account of principal, interest,
reimbursement obligations, fees, indemnities, costs, expenses (including all
fees, charges and disbursements of counsel to any Agent or to any Lender that
are required to be paid by the Borrower pursuant hereto) or otherwise; provided,
that any release of Collateral or Guarantors effected in the manner permitted by
this Agreement shall not require the consent of holders of obligations under
Specified Hedge Agreements.

                  "Other Taxes": any and all present or future stamp or
documentary taxes or any other mortgage-related taxes or excise or property
taxes, charges or similar levies arising from any payment made hereunder or from
the execution, delivery or enforcement of, or otherwise with respect to, this
Agreement or any other Loan Document.

                  "Participant": as defined in Section 10.6(c).

                  "Patent Mortgages": each of the patent security agreements
made by any Loan Party in favor of, or for the benefit of, the Collateral
Trustee for the benefit of the Secured Parties, substantially in the form of
Exhibit D-3 (with such changes thereto as shall be advisable under the law of
the jurisdiction in which such security agreement is to be recorded).

                  "PBGC": the Pension Benefit Guaranty Corporation established
pursuant to Subtitle A of Title IV of ERISA (or any successor).

                  "Permitted Acquisition" means an Acquisition (other than
acquisitions of Intellectual Property included in the definition of Capital
Expenditures) from a third party by the Borrower or any Subsidiary from any
Person in which the following conditions are satisfied:

                  (a)      immediately before and after giving effect to such
         Acquisition, no Default or Event of Default shall have occurred and be
         continuing or would result therefrom;

<PAGE>

                                                                              17

                  (b)      such Acquisition is consummated pursuant to a
         negotiated merger, purchase or similar agreement, between the Borrower
         and/or any of its Subsidiaries, on the one hand, and such Person and/or
         any of its Affiliates, on the other hand, and a copy of such agreement
         (or the most recent draft thereof) is delivered to the Administrative
         Agent at least 10 Business Days prior to the consummation of such
         Acquisition together with, to the extent available, (i) consolidated
         financial statements (audited if available) of the acquired company for
         (A) the previous three fiscal years of such acquired company and (B)
         the fiscal quarters ending subsequent to the most recent financial
         statement delivered under the preceding clause (b)(i)(A) and completed
         45 days or more before the date of such Acquisition, (ii) a
         consolidated pro forma balance sheet of Holdings as of the end of the
         most recently ended fiscal quarter to have been completed 45 days or
         more before the date of such Acquisition, and (iii) projected
         consolidated financial statements (including balance sheets and
         statements of operations and cash flows) of the Borrower and its
         subsidiaries (including the acquired company and its Subsidiaries as if
         they were Subsidiaries of the Borrower) for the period from the date of
         the proposed Acquisition to the Revolver Termination Date, including
         pro forma financial covenant calculations for each fiscal quarter in
         such period ending on or prior to December 31, 2004, and thereafter as
         of the end of each following fiscal year in such period;

                  (c)      consideration for such Acquisition shall be comprised
         of Capital Stock of Holdings, the assumption of Indebtedness permitted
         under clause (h) of Section 7.2 and/or cash and the aggregate amount of
         the consideration for such Acquisition (based on the fair market value
         of the Capital Stock issued, the amount of Indebtedness assumed and the
         cash expended in connection therewith) would not exceed $15,000,000
         when taken together with all other Acquisitions during any twelve-month
         period (subject to the proviso below) (such amount, the "Consideration
         Cap"); provided that, (i) if at any time Holdings issues additional
         Capital Stock and the proceeds thereof are contributed by Holdings to
         the Borrower or Holdings issues Capital Stock which is paid as
         consideration for such Acquisition, the Consideration Cap for the
         twelve month period beginning with the calendar month in which such
         equity contribution or issuance occurs shall increase by the amount of
         equity proceeds so contributed or issued; and (ii) in no event shall
         the Consideration Cap for any twelve month period be greater than
         $25,000,000;

                  (d)      after giving effect to such Acquisition, the Borrower
         and its Subsidiaries shall have at least an aggregate of $10,000,000 in
         available cash, Cash Equivalents and available unused Revolving
         Commitments; and

                  (e)      the Borrower shall have delivered to the
         Administrative Agent a certificate (prepared in good faith and in a
         manner and using such methodology which is consistent with the most
         recent financial statements delivered pursuant to Section 6.1) giving
         pro forma effect to the consummation of such Acquisition and evidencing
         compliance with the covenants set forth in Section 7.1 and the
         preceding clauses (b), (c) and (d).

                  "Permitted Asset Exchange": the exchange of assets of the
Borrower or any of its Subsidiaries for similar assets (although not necessarily
serving the same geographical area, and not including assets consisting of
Intellectual Property included in the definition of Capital Expenditures),
provided that (i) the fair market value of the assets so Disposed by the
Borrower

<PAGE>

                                                                              18

and its Subsidiaries in any fiscal year does not exceed $1,000,000, and (ii) any
cash paid (or Indebtedness assumed) by the Borrower or any of its Subsidiaries
in connection with such exchange shall reduce dollar-for-dollar the amount
available for Dispositions pursuant to Section 7.5(f) for such fiscal year.

                  "Permitted Investors": Media/Communications Partners III
Limited Partnership, M/C Investors, L.L.C., Great Hill Partners, LLC and their
respective Control Investment Affiliates.

                  "Permitted Refinancing": as to any Indebtedness, the
incurrence of other Indebtedness ("Refinancing Indebtedness") to refinance such
existing Indebtedness; provided that, in the case of such Refinancing
Indebtedness, the following conditions are satisfied:

                  (a)      the weighted average life to maturity of such
         Refinancing Indebtedness shall be greater than or equal to the weighted
         average life to maturity of the Indebtedness being refinanced, and the
         first scheduled principal payment in respect of such Refinancing
         Indebtedness shall not be earlier than the first scheduled principal
         payment in respect of the Indebtedness being refinanced;

                  (b)      the principal amount of such Refinancing Indebtedness
         shall be less than or equal to the principal amount then outstanding of
         the Indebtedness being refinanced;

                  (c)      the respective obligor or obligors shall be the same
         on the Refinancing Indebtedness as on the Indebtedness being
         refinanced;

                  (d)      the security, if any, for the Refinancing
         Indebtedness shall be the same as that for the Indebtedness being
         refinanced (except to the extent that less security is granted to
         holders of Refinancing Indebtedness);

                  (e)      the Refinancing Indebtedness is subordinated to the
         Obligations or the Guarantor Obligations (as defined in the Guarantee
         and Collateral Agreement), as applicable, to the same degree, if any,
         or to a greater degree as the Indebtedness being refinanced; and

                  (f)      no material terms applicable to such Refinancing
         Indebtedness or, if applicable, the related guarantees of such
         refinancing Indebtedness (including covenants, events of default,
         remedies and acceleration rights) shall be more favorable to the
         refinancing lenders than the terms that are applicable under the
         instruments and documents governing the Indebtedness being refinanced.

                  "Person": an individual, partnership, corporation, limited
liability company, business trust, joint stock company, trust, unincorporated
association, joint venture, Governmental Authority or other entity of whatever
nature.

                  "Plan": at a particular time, any employee benefit plan that
is covered by ERISA and in respect of which the Borrower or a Commonly
Controlled Entity is (or, if such plan were terminated at such time, would under
Section 4069 of ERISA be deemed to be) an "employer" as defined in Section 3(5)
of ERISA.

<PAGE>

                                                                              19

                  "Pro Forma Balance Sheet": as defined in Section 4.1(a).

                  "Properties": as defined in Section 4.17(a).

                  "Property": any right or interest in or to property of any
kind whatsoever, whether real, personal or mixed and whether tangible or
intangible, including, without limitation, Capital Stock.

                  "Real Property Mortgages": each of the mortgages and deeds of
trust made by any Loan Party in favor of, or for the benefit of, the Collateral
Trustee for the benefit of the Secured Parties, substantially in the form of
Exhibit D-4 (with such changes thereto as shall be advisable under the law of
the jurisdiction in which such mortgage or deed of trust is to be recorded).

                  "Recapitalization": the consummation of each of the following
transactions: (a) the effectiveness of this Agreement and the occurrence of the
Closing Date hereunder, (b) the issuance and sale by the Borrower of
$140,000,000 in aggregate principal amount of the Senior Notes, and (c) the
entering into of the Term Loan Agreement and the consummation of the extensions
of credit thereunder in the gross amount of $100,000,000, and the use of the
proceeds of each of such transactions to (x) repay in full the obligations under
the Existing Credit Facility, and (y) redeem all outstanding 13% Senior
Subordinated Notes due 2009 of the Borrower.

                  "Redeemable Capital Stock": means all Capital Stock of the
Borrower or any of its Subsidiaries that, either by its terms, by the terms of
any security into which it is convertible or exchangeable or otherwise, (i) is
or upon the happening of an event or the passage of time would be required to be
redeemed (for consideration other than shares of Capital Stock (other than
Redeemable Capital Stock) of the Borrower) on or prior to the six month
anniversary of the Revolving Termination Date (as such date may be amended from
time to time), (ii) is redeemable at the option of the holder thereof (for
consideration other than shares of Capital Stock (other than Redeemable Capital
Stock) of the Borrower) at any time prior to the six month anniversary of the
Revolving Termination Date (as such date may be amended from time to time) or
(iii) is convertible into or exchangeable for debt securities of the Borrower or
any of its Subsidiaries at any time prior to the six month anniversary of the
Revolving Termination Date (as such date may be amended from time to time).

                  "Reference Lender": The Bank of New York.

                  "Register": as defined in Section 10.6(d).

                  "Regulation U": Regulation U of the Board as in effect from
time to time.

                  "Reimbursement Obligation": the obligation of the Borrower to
reimburse the Issuing Lender pursuant to Section 2.11 for amounts drawn under
Letters of Credit.

                  "Reorganization": with respect to any Multiemployer Plan, the
condition that such plan is in reorganization within the meaning of Section 4241
of ERISA.

<PAGE>

                                                                              20

                  "Reportable Event": any of the events set forth in Section
4043(b) of ERISA, other than those events as to which the thirty day notice
period is waived under subsections .27, .28, .29, .30, .31, .32, .34 or .35 of
PBGC Reg. Section 4043.

                  "Required Lenders": the holders of more than 50% of the Total
Revolving Commitments then in effect or, if the Revolving Commitments have been
terminated, the Total Revolving Extensions of Credit then outstanding.

                  "Requirement of Law": as to any Person, the Certificate of
Incorporation and By-Laws or other organizational or governing documents of such
Person, and any law, treaty, rule or regulation or determination of an
arbitrator or a court or other Governmental Authority, in each case applicable
to or binding upon such Person or any of its property or to which such Person or
any of its property is subject, or which pertains to or governs the legality,
validity, perfection, performance or enforcement of the Loan Documents or the
Liens thereunder.

                  "Responsible Officer": the chief executive officer, president,
chief financial officer or chief accounting officer of the Borrower, but in any
event, with respect to financial matters, the chief financial officer or chief
accounting officer of the Borrower.

                  "Restricted Payments": as defined in Section 7.6.

                  "Revolving Commitment": as to any Lender, the obligation of
such Lender, if any, to make Revolving Loans and participate in Letters of
Credit in an aggregate principal and/or face amount not to exceed the amount set
forth under the heading "Revolving Commitment" under such Lender's name on such
Lender's Addendum or in the Assignment and Assumption pursuant to which such
Lender became a party hereto, as the same may be changed from time to time
pursuant to the terms hereof.

                  "Revolving Commitment Period": the period from and including
the Closing Date to the Revolving Termination Date.

                  "Revolving Extensions of Credit": as to any Revolving Lender
at any time, an amount equal to the sum of (a) the aggregate principal amount of
all Revolving Loans held by such Lender then outstanding, and (b) such Lender's
Revolving Percentage of the L/C Obligations then outstanding.

                  "Revolving Facility": the Revolving Commitments and the
extensions of credit made thereunder.

                  "Revolving Lender": each Lender that has a Revolving
Commitment or that holds Revolving Loans.

                  "Revolving Loans": as defined in Section 2.1(a).

                  "Revolving Percentage": as to any Revolving Lender at any
time, the percentage which such Lender's Revolving Commitment then constitutes
of the Total Revolving Commitments (or, at any time after the Revolving
Commitments shall have expired or terminated, the percentage which the aggregate
principal amount of such Lender's Revolving

<PAGE>

                                                                              21

Loans then outstanding constitutes of the aggregate principal amount of the
Revolving Loans then outstanding).

                  "Revolving Termination Date": May 20, 2008.

                  "SEC": the Securities and Exchange Commission, any successor
thereto and any analogous Governmental Authority.

                  "Secured Parties": collectively, the Agents, the Lenders, the
Issuing Lender, and, with respect to any Specified Hedge Agreement, any
counterparty thereto that has agreed to be bound by the provisions of Section
7.2 of the Guarantee and Collateral Agreement as if it were a Lender party
hereto and by the provisions of Article 9 hereof as if it were a Lender party
hereto (regardless of whether or not such counterparty thereafter continues to
be a Lender or an Affiliate of a Lender).

                  "Security Documents": the collective reference to the
Collateral Trust Agreement, the Guarantee and Collateral Agreement, the
Mortgages, the Foreign Pledge Agreements and all other security documents now or
hereafter delivered to the Administrative Agent granting a Lien on any property
of any Person to secure the obligations and liabilities of any Loan Party under
any Loan Document.

                  "Senior Note Indenture": the Indenture entered into by the
Borrower in connection with the issuance of the Senior Notes, together with all
instruments and other agreements entered into by the Borrower or its
Subsidiaries in connection therewith.

                  "Senior Notes": the senior notes of the Borrower issued on the
Closing Date pursuant to the Senior Note Indenture, and any notes issued in
replacement thereof pursuant to the Registration Rights Agreement, dated as of
August 20, 2003.

                  "Single Employer Plan": any Plan that is covered by Title IV
of ERISA, but that is not a Multiemployer Plan.

                  "Solvent": when used with respect to any Person, means that,
as of any date of determination, (a) the amount of the "present fair saleable
value" of the assets of such Person will, as of such date, exceed the amount of
all "liabilities of such Person, contingent or otherwise", as of such date, as
such quoted terms are determined in accordance with applicable federal and state
laws governing determinations of the insolvency of debtors, (b) the present fair
saleable value of the assets of such Person will, as of such date, be greater
than the amount that will be required to pay the liability of such Person on its
debts as such debts become absolute and matured, (c) such Person will not have,
as of such date, an unreasonably small amount of capital with which to conduct
its business, and (d) such Person will be able to pay its debts as they mature.
For purposes of this definition, (i) "debt" means liability on a "claim", and
(ii) "claim" means any (x) right to payment, whether or not such a right is
reduced to judgment, liquidated, unliquidated, fixed, contingent, matured,
unmatured, disputed, undisputed, legal, equitable, secured or unsecured or (y)
right to an equitable remedy for breach of performance if such breach gives rise
to a right to payment, whether or not such right to an equitable remedy is
reduced to judgment, fixed, contingent, matured or unmatured, disputed,
undisputed, secured or unsecured.

<PAGE>

                                                                              22

                  "Specified Change of Control": a "Change of Control" (or any
other defined term having a similar purpose) as defined in the Senior Note
Indenture or the Term Loan Agreement.

                  "Specified Hedge Agreement": any Hedge Agreement (a) entered
into by (i) the Borrower or any of its Subsidiaries and (ii) any Agent or Lender
or any affiliate thereof, as counterparty and (b) that has been designated by
such Agent or Lender, as the case may be, and the Borrower, by notice to the
Administrative Agent, as a Specified Hedge Agreement. The designation of any
Hedge Agreement as a Specified Hedge Agreement shall not create in favor of the
Agent, Lender or affiliate thereof that is a party thereto any rights in
connection with the management or release of any Collateral or of the
obligations of any Guarantor under the Guarantee and Collateral Agreement or any
other Security Document.

                  "Subordinated Intercompany Note": with respect to the Borrower
or any of its Subsidiaries, as the maker thereof, a promissory note
substantially in the form of Exhibit J (with such modifications as the
Administrative Agent may agree to), which promissory note shall evidence all
intercompany loans which may be made from time to time by the payee thereunder
to such maker and shall be duly endorsed and pledged by the payee in favor of
the Collateral Trustee.

                  "Subsidiary": as to any Person, a corporation, partnership,
limited liability company or other entity of which shares of stock or other
ownership interests having ordinary voting power (other than stock or such other
ownership interests having such power only by reason of the happening of a
contingency) to elect a majority of the board of directors or other managers of
such corporation, partnership or other entity are at the time owned, or the
management of which is otherwise controlled, directly or indirectly through one
or more intermediaries, or both, by such Person. Unless otherwise qualified, all
references to a "Subsidiary" or to "Subsidiaries" in this Agreement shall refer
to a Subsidiary or Subsidiaries of the Borrower.

                  "Subsidiary Guarantor": each Subsidiary of the Borrower other
than any Excluded Foreign Subsidiary.

                  "Syndication Agent": as defined in the preamble to this
Agreement.

                  "Term Loan Agreement": the Term Loan Agreement, dated as of
the date hereof, by and among the Borrower, Bear Stearns Corporate Lending Inc.,
as Administrative Agent, and the lenders from time to time party thereto.

                  "Term Loans": the loans made by the lenders under the Term
Loan Agreement.

                  "Total Revolving Commitments": at any time, the aggregate
amount of the Revolving Commitments then in effect. The original amount of the
Total Revolving Commitments is $30,000,000.

                  "Total Revolving Extensions of Credit": at any time, the
aggregate amount of the Revolving Extensions of Credit of the Revolving Lenders
outstanding at such time.

<PAGE>

                                                                              23

                  "Trademark Mortgages": each of the trademark security
agreements made by any Loan Party in favor of, or for the benefit of, the
Collateral Trustee for the benefit of the Secured Parties, substantially in the
form of Exhibit D-2 (with such changes thereto as shall be advisable under the
law of the jurisdiction in which such security agreement is to be recorded).

                  "Transferee": any Assignee or Participant.

                  "Type": as to any Loan, its nature as a Base Rate Loan or a
Eurodollar Loan.

                  "UK Loan Party": W F Howes Limited (a company incorporated in
England and Wales with registered number 03662159).

                  "United States": the United States of America.

                  "Wholly Owned Subsidiary": as to any Person, any other Person
all of the Capital Stock of which (other than directors' qualifying shares
required by law) is owned by such Person directly and/or through other Wholly
Owned Subsidiaries.

                  "Wholly Owned Subsidiary Guarantor": any Subsidiary Guarantor
that is a Wholly Owned Subsidiary of the Borrower.

                  1.2.     Other Definitional Provisions. (a) Unless otherwise
specified therein, all terms defined in this Agreement shall have such defined
meanings when used in the other Loan Documents or any certificate or other
document made or delivered pursuant hereto or thereto.

                  (b)      As used herein and in the other Loan Documents, and
any certificate or other document made or delivered pursuant hereto or thereto,
(i) accounting terms relating to any Group Member not defined in Section 1.1 and
accounting terms partly defined in Section 1.1, to the extent not defined, shall
have the respective meanings given to them under GAAP, (ii) the words "include",
"includes" and "including" shall be deemed to be followed by the phrase "without
limitation", (iii) the word "incur" shall be construed to mean incur, create,
issue, assume, become liable in respect of or suffer to exist (and the words
"incurred" and "incurrence" shall have correlative meanings), (iv) the words
"asset" and "property" shall be construed to have the same meaning and effect
and to refer to any and all tangible and intangible assets and properties,
including cash, Capital Stock, securities, revenues, accounts, leasehold
interests and contract rights, and (v) references to agreements or other
Contractual Obligations shall, unless otherwise specified, be deemed to refer to
such agreements or Contractual Obligations as amended, supplemented, restated or
otherwise modified from time to time (subject to any applicable restrictions
hereunder).

                  (c)      The words "hereof", "herein" and "hereunder" and
words of similar import when used in this Agreement shall refer to this
Agreement as a whole and not to any particular provision of this Agreement, and
Section, Schedule and Exhibit references are to this Agreement unless otherwise
specified.

                  (d)      The meanings given to terms defined herein shall be
equally applicable to both the singular and plural forms of such terms.

<PAGE>

                                                                              24

              SECTION 2. AMOUNT AND TERMS OF REVOLVING COMMITMENTS

                  2.1.     Revolving Commitments. (a) Subject to the terms and
conditions hereof, each Revolving Lender severally agrees to make revolving
credit loans ("Revolving Loans") to the Borrower from time to time during the
Revolving Commitment Period in an aggregate principal amount at any one time
outstanding which, when added to such Lender's Revolving Percentage of the
amount of L/C Obligations then outstanding, does not exceed the amount of such
Lender's Revolving Commitment. During the Revolving Commitment Period the
Borrower may use the Revolving Commitments by borrowing, prepaying and
reborrowing the Revolving Loans in whole or in part, all in accordance with the
terms and conditions hereof. The Revolving Loans may from time to time be
Eurodollar Loans or Base Rate Loans, as determined by the Borrower and notified
to the Administrative Agent in accordance with Sections 2.2 and 3.2.

                  (a)      The Borrower shall repay all outstanding Revolving
Loans on the Revolving Termination Date.

                  2.2.     Procedure for Revolving Loan Borrowing. The Borrower
may borrow under the Revolving Commitments during the Revolving Commitment
Period on any Business Day, provided that the Borrower shall give the
Administrative Agent irrevocable notice (which notice must be received by the
Administrative Agent prior to 12:00 Noon, New York City time, (a) three Business
Days prior to the requested Borrowing Date, in the case of Eurodollar Loans, or
(b) one Business Day prior to the requested Borrowing Date, in the case of Base
Rate Loans) (provided that any such notice of a borrowing of Base Rate Loans to
finance payments required to be made pursuant to Section 2.5 may be given not
later than 10:00 A.M., New York City time, on the date of the proposed
borrowing), specifying (i) the amount and Type of Revolving Loans to be
borrowed, (ii) the requested Borrowing Date and (iii) in the case of Eurodollar
Loans, the respective amounts of each such Type of Loan and the respective
lengths of the initial Interest Period therefor. Any Revolving Loans made on the
Closing Date shall initially be Base Rate Loans. Each borrowing under the
Revolving Commitments shall be in an amount equal to (x) in the case of Base
Rate Loans, $250,000 or a whole multiple thereof (or, if the then aggregate
Available Revolving Commitments are less than $250,000, such lesser amount) and
(y) in the case of Eurodollar Loans, $250,000 or a whole multiple of $250,000 in
excess thereof. Upon receipt of any such notice from the Borrower, the
Administrative Agent shall promptly notify each Revolving Lender thereof. Each
Revolving Lender will make the amount of its pro rata share of each borrowing
available to the Administrative Agent for the account of the Borrower at the
Funding Office prior to 12:00 Noon, New York City time, on the Borrowing Date
requested by the Borrower in funds immediately available to the Administrative
Agent. Such borrowing will then be made available to the Borrower by the
Administrative Agent crediting the account of the Borrower on the books of such
office with the aggregate of the amounts made available to the Administrative
Agent by the Revolving Lenders and in like funds as received by the
Administrative Agent. Not more than $250,000 of Revolving Loans shall be made on
the Closing Date.

                  2.3.     [Intentionally Omitted]

                  2.4.     [Intentionally Omitted]

<PAGE>

                                                                              25

                  2.5.     Commitment Fees, etc. (a) The Borrower agrees to pay
to the Administrative Agent for the account of each Revolving Lender a
commitment fee for the period from and including the Closing Date to the last
day of the Revolving Commitment Period, computed at the Commitment Fee Rate on
the average daily amount of the Available Revolving Commitment of such Lender
during the period for which payment is made, payable quarterly in arrears on the
last day of each March, June, September and December and on the Revolving
Termination Date, commencing on the first of such dates to occur after the date
hereof.

                  (b)      The Borrower agrees to pay to the Administrative
Agent the fees in the amounts and on the dates previously agreed to in writing
by the Borrower and the Administrative Agent.

                  (c)      The Borrower agrees to pay to the Syndication Agent
and the Lead Arranger the fees in the amounts and on the dates previously agreed
to in writing by the Borrower, the Syndication Agent and the Lead Arranger.

                  2.6.     Termination or Reduction of Revolving Commitments.
The Borrower shall have the right, upon not less than three Business Days'
notice to the Administrative Agent, to terminate the Revolving Commitments or,
from time to time, to reduce the amount of the Revolving Commitments; provided
that no such termination or reduction of Revolving Commitments shall be
permitted if, after giving effect thereto and to any prepayments of the
Revolving Loans made on the effective date thereof, the Total Revolving
Extensions of Credit would exceed the Total Revolving Commitments. Any such
reduction shall be in an amount equal to $1,000,000, or a whole multiple
thereof, and shall reduce permanently the Revolving Commitments then in effect.

                  2.7.     L/C Commitment. (a) Subject to the terms and
conditions hereof, the Issuing Lender, in reliance on the agreements of the
other Revolving Lenders set forth in Section 2.10(a), agrees to issue letters of
credit ("Letters of Credit") for the account of the Borrower on any Business Day
during the Revolving Commitment Period in such form as may be approved from time
to time by the Issuing Lender; provided that the Issuing Lender shall have no
obligation to issue any Letter of Credit if, after giving effect to such
issuance, (i) the L/C Obligations would exceed the L/C Commitment or (ii) the
aggregate amount of the Available Revolving Commitments would be less than zero.
Each Letter of Credit shall (i) be denominated in Dollars, (ii) have a face
amount of at least $10,000 (unless otherwise agreed by the Issuing Lender) and
(iii) expire no later than the earlier of (x) the first anniversary of its date
of issuance and (y) the date that is five Business Days prior to the Revolving
Termination Date, provided that any Letter of Credit with a one-year term may
provide for the renewal thereof for additional one-year periods (which shall in
no event extend beyond the date referred to in clause (y) above).

                  (b)      The Issuing Lender shall not at any time be obligated
to issue any Letter of Credit hereunder if such issuance would conflict with, or
cause the Issuing Lender or any L/C Participant to exceed any limits imposed by,
any applicable Requirement of Law.

                  2.8.     Procedure for Issuance of Letter of Credit. The
Borrower may from time to time request that the Issuing Lender issue a Letter of
Credit by delivering to the Issuing Lender at its address for notices specified
herein an Application therefor, completed to the

<PAGE>

                                                                              26

satisfaction of the Issuing Lender, and such other certificates, documents and
other papers and information as the Issuing Lender may request. Upon receipt of
any Application, the Issuing Lender will notify the Administrative Agent of the
amount, the beneficiary and the requested expiration of the requested Letter of
Credit, and upon receipt of confirmation from the Administrative Agent that
after giving effect to the requested issuance, the Available Revolving
Commitments would not be less than zero and the other conditions to the
extension of credit as described in Article 5 have been satisfied (or waived by
the Required Lenders), the Issuing Lender will process such Application and the
certificates, documents and other papers and information delivered to it in
connection therewith in accordance with its customary procedures and shall
promptly issue the Letter of Credit requested thereby (but in no event shall the
Issuing Lender be required to issue any Letter of Credit earlier than three
Business Days after its receipt of the Application therefor and all such other
certificates, documents and other papers and information relating thereto) by
issuing the original of such Letter of Credit to the beneficiary thereof or as
otherwise may be agreed to by the Issuing Lender and the Borrower. The Issuing
Lender shall furnish a copy of such Letter of Credit to the Borrower (with a
copy to the Administrative Agent) promptly following the issuance thereof. The
Issuing Lender shall promptly furnish to the Administrative Agent, which shall
in turn promptly furnish to the Lenders, notice of the issuance of each Letter
of Credit (including the amount thereof).

                  2.9.     Fees and Other Charges. (a) The Borrower will pay a
fee on all outstanding Letters of Credit at a per annum rate equal to the
Applicable Margin then in effect with respect to Eurodollar Loans, shared
ratably among the Revolving Lenders and payable quarterly in arrears on each L/C
Fee Payment Date after the issuance date. In addition, the Borrower shall pay to
the Issuing Lender for its own account a fronting fee on the undrawn and
unexpired amount of each Letter of Credit as agreed by the Borrower and the
Issuing Lender, payable quarterly in arrears on each L/C Fee Payment Date after
the Issuance Date.

                  (b)      In addition to the foregoing fees, the Borrower shall
pay or reimburse the Issuing Lender for such normal and customary costs and
expenses as are incurred or charged by the Issuing Lender in issuing,
negotiating, effecting payment under, amending or otherwise administering any
Letter of Credit.

                  2.10.    L/C Participations. (a) The Issuing Lender
irrevocably agrees to grant and hereby grants to each L/C Participant, and, to
induce the Issuing Lender to issue Letters of Credit hereunder, each L/C
Participant irrevocably agrees to accept and purchase and hereby accepts and
purchases from the Issuing Lender, on the terms and conditions set forth below,
for such L/C Participant's own account and risk an undivided interest equal to
such L/C Participant's Revolving Percentage in the Issuing Lender's obligations
and rights under and in respect of each Letter of Credit issued hereunder and
the amount of each draft paid by the Issuing Lender thereunder. Each L/C
Participant unconditionally and irrevocably agrees with the Issuing Lender that,
if a draft is paid under any Letter of Credit for which the Issuing Lender is
not reimbursed in full by the Borrower in accordance with the terms of this
Agreement, such L/C Participant shall pay to the Administrative Agent upon
demand of the Issuing Lender an amount equal to such L/C Participant's Revolving
Percentage of the amount of such draft, or any part thereof, that is not so
reimbursed. The Administrative Agent shall promptly forward such amounts to the
Issuing Lender.

<PAGE>

                                                                              27

                  (b)      If any amount required to be paid by any L/C
Participant to the Administrative Agent for the account of the Issuing Lender
pursuant to Section 2.10(a) in respect of any unreimbursed portion of any
payment made by the Issuing Lender under any Letter of Credit is paid to the
Administrative Agent for the account of the Issuing Lender within three Business
Days after the date such payment is due, such L/C Participant shall pay to the
Administrative Agent for the account of the Issuing Lender on demand an amount
equal to the product of (i) such amount, times (ii) the daily average Federal
Funds Effective Rate during the period from and including the date such payment
is required to the date on which such payment is immediately available to the
Issuing Lender, times (iii) a fraction the numerator of which is the number of
days that elapse during such period and the denominator of which is 360. If any
such amount required to be paid by any L/C Participant pursuant to Section
2.10(a) is not made available to the Administrative Agent for the account of the
Issuing Lender by such L/C Participant within three Business Days after the date
such payment is due, the Issuing Lender shall be entitled to recover from such
L/C Participant, on demand, such amount with interest thereon calculated from
such due date at the rate per annum applicable to Base Rate Loans. A certificate
of the Issuing Lender submitted to any L/C Participant with respect to any
amounts owing under this Section shall be conclusive in the absence of manifest
error.

                  (c)      Whenever, at any time after the Issuing Lender has
made payment under any Letter of Credit and has received from any L/C
Participant its pro rata share of such payment in accordance with Section
2.10(a), the Administrative Agent or the Issuing Lender receives any payment
related to such Letter of Credit (whether directly from the Borrower or
otherwise, including proceeds of collateral applied thereto by the Issuing
Lender), or any payment of interest on account thereof, the Administrative Agent
or the Issuing Lender, as the case may be, will distribute to such L/C
Participant its pro rata share thereof; provided, however, that in the event
that any such payment received by Administrative Agent or the Issuing Lender, as
the case may be, shall be required to be returned by the Administrative Agent or
the Issuing Lender, such L/C Participant shall return to the Administrative
Agent for the account of the Issuing Lender the portion thereof previously
distributed by the Administrative Agent or the Issuing Lender, as the case may
be, to it.

                  2.11.    Reimbursement Obligation of the Borrower. The
Borrower agrees to reimburse the Issuing Lender prior to 11:00 a.m. New York
time on the Business Day next succeeding the Business Day on which the Issuing
Lender notifies the Borrower (provided, that if the Issuing Lender so notifies
the Borrower prior to 11:00 a.m. on any Business Day, the Borrower agrees to
reimburse the Issuing Lender prior to 5:00 p.m. New York time on the same
Business Day) of the date and amount of a draft presented under any Letter of
Credit and paid by the Issuing Lender for the amount of (a) such draft so paid
and (b) any taxes, fees, charges or other costs or expenses incurred by the
Issuing Lender in connection with such payment. Each such payment shall be made
to the Issuing Lender at its address for notices referred to herein in Dollars
and in immediately available funds. Interest shall be payable on any such
amounts from the date on which the relevant draft is paid until payment in full
at the rate set forth in (i) until the Business Day of the relevant notice,
Section 3.4(b) and (ii) thereafter, Section 3.4(c). Each drawing under any
Letter of Credit shall (unless an event of the type described in clause (i) or
(ii) of Section 8(f) shall have occurred and be continuing with respect to the
Borrower, in which case the procedures specified in Section 2.10 for funding by
L/C Participants shall apply) constitute a request by the Borrower to the
Administrative Agent for a borrowing pursuant to Section 2.2 of

<PAGE>

                                                                              28

Base Rate Loans in the amount of such drawing. The Borrowing Date with respect
to such borrowing shall be the first date on which a borrowing of Revolving
Loans could be made, pursuant to Section 2.2, if the Administrative Agent had
received a notice of such borrowing at the time the Administrative Agent
receives notice from the Issuing Lender of such drawing under such Letter of
Credit.

                  2.12.    Obligations Absolute. The Borrower's obligations
under Section 2.11 shall be absolute and unconditional under any and all
circumstances and irrespective of any setoff, counterclaim or defense to payment
that the Borrower may have or have had against the Issuing Lender, any
beneficiary of a Letter of Credit or any other Person. The Borrower also agrees
with the Issuing Lender that the Issuing Lender shall not be responsible for,
and the Borrower's Reimbursement Obligations under Section 2.11 shall not be
affected by, among other things, the validity or genuineness of documents or of
any endorsements thereon, even though such documents shall in fact prove to be
invalid, fraudulent or forged, or any dispute between or among the Borrower and
any beneficiary of any Letter of Credit or any other party to which such Letter
of Credit may be transferred or any claims whatsoever of the Borrower against
any beneficiary of such Letter of Credit or any such transferee. The Issuing
Lender shall not be liable for any error, omission, interruption or delay in
transmission, dispatch or delivery of any message or advice, however
transmitted, in connection with any Letter of Credit, except for errors or
omissions found by a final and nonappealable decision of a court of competent
jurisdiction to have resulted from the gross negligence or willful misconduct of
the Issuing Lender. The Borrower agrees that any action taken or omitted by the
Issuing Lender under or in connection with any Letter of Credit or the related
drafts or documents, if done in the absence of gross negligence or willful
misconduct and in accordance with the standards of care specified in the Uniform
Commercial Code of the State of New York, shall be binding on the Borrower and
shall not result in any liability of the Issuing Lender to the Borrower.

                  2.13.    Letter of Credit Payments. If any draft shall be
presented for payment under any Letter of Credit, the Issuing Lender shall
promptly notify the Borrower of the date and amount thereof. The responsibility
of the Issuing Lender to the Borrower in connection with any draft presented for
payment under any Letter of Credit shall, in addition to any payment obligation
expressly provided for in such Letter of Credit, be limited to determining that
the documents (including each draft) delivered under such Letter of Credit in
connection with such presentment are substantially in conformity with such
Letter of Credit.

                  2.14.    Applications. To the extent that any provision of any
Application related to any Letter of Credit is inconsistent with the provisions
of this Section 3, the provisions of this Section 3 shall apply.

                    SECTION 3. GENERAL PROVISIONS APPLICABLE
                         TO LOANS AND LETTERS OF CREDIT

                  3.1.     Prepayments. (a) The Borrower may at any time and
from time to time prepay the Loans, in whole or in part, without premium or
penalty, upon irrevocable notice delivered to the Administrative Agent no later
than 11:00 A.M., New York City time, three Business Days prior thereto, in the
case of Eurodollar Loans, and no later than 11:00 A.M., New York City time, one
Business Day prior thereto, in the case of Base Rate Loans, which notice

<PAGE>

                                                                              29

shall specify the date and amount of prepayment and whether the prepayment is of
Eurodollar Loans or Base Rate Loans; provided, that if a Eurodollar Loan is
prepaid on any day other than the last day of the Interest Period applicable
thereto, the Borrower shall also pay any amounts owing pursuant to Section 3.10.
Upon receipt of any such notice the Administrative Agent shall promptly notify
each relevant Lender thereof. If any such notice is given, the amount specified
in such notice shall be due and payable on the date specified therein, together
with (except in the case of Revolving Loans that are Base Rate Loans) accrued
interest to such date on the amount prepaid. Partial prepayments of Revolving
Loans shall be in an aggregate principal amount of $250,000 or a whole multiple
thereof.

                  (b)      If on any date any Group Member or the Collateral
Trustee shall receive proceeds with respect to title insurance covering any
Mortgaged Real Property, there shall occur on such date (i) a permanent
reduction of the Revolving Commitments in the amount of such proceeds and (ii) a
prepayment of the Revolving Loans in an amount equal to the lesser of (x) the
amount of such proceeds or (y) the Total Revolving Extensions of Credit;
provided that if the aggregate principal amount of Revolving Loans then
outstanding is less than the amount to be so prepaid (because L/C Obligations
constitute a portion of the then current Revolving Extensions of Credit), the
Borrower shall, to the extent of the balance of such prepayment amount, return
and have cancelled outstanding Letters of Credit and/or deposit an amount equal
to 105% of the balance of such prepayment amount in a cash collateral account
established with the Administrative Agent for the benefit of the Lenders on
terms and conditions satisfactory to the Administrative Agent. The application
of any prepayment pursuant to this Section 3.1(b) shall be made, first, to Base
Rate Loans and, second, to Eurodollar Loans. Each prepayment of the Loans under
this Section 3.1(b) shall be accompanied by accrued interest to the date of such
prepayment on the amount prepaid.

                  3.2.     Conversion and Continuation Options. (a) The Borrower
may elect from time to time to convert Eurodollar Loans to Base Rate Loans by
giving the Administrative Agent prior irrevocable notice of such election no
later than 11:00 A.M., New York City time, three Business Days preceding the
proposed conversion date, provided that any such conversion of Eurodollar Loans
may only be made on the last day of an Interest Period with respect thereto. The
Borrower may elect from time to time to convert Base Rate Loans to Eurodollar
Loans by giving the Administrative Agent prior irrevocable notice of such
election no later than 11:00 A.M., New York City time, on the Business Day
preceding the proposed conversion date (which notice shall specify the length of
the initial Interest Period therefor), provided that no Base Rate Loan may be
converted into a Eurodollar Loan when any Event of Default has occurred and is
continuing unless the Administrative Agent and the Required Lenders have
determined in their sole discretion to permit such conversions. Upon receipt of
any such notice the Administrative Agent shall promptly notify each relevant
Lender thereof.

                  (b)      Any Eurodollar Loan may be continued as such upon the
expiration of the then current Interest Period with respect thereto by the
Borrower giving irrevocable notice to the Administrative Agent, in accordance
with the applicable provisions of the term "Interest Period" set forth in
Section 1.1, of the length of the next Interest Period to be applicable to such
Loans, provided that no Eurodollar Loan may be continued as such when any Event
of Default has occurred and is continuing unless the Administrative Agent and
the Required Lenders have determined in their sole discretion to permit such
continuations, and provided, further, that if the

<PAGE>

                                                                              30

Borrower shall fail to give any notice as described above in this paragraph or
if such continuation is not permitted pursuant to the preceding proviso such
Loans shall be automatically converted to Base Rate Loans on the last day of
such then expiring Interest Period. Upon receipt of any such notice the
Administrative Agent shall promptly notify each relevant Lender thereof.

                  3.3.     Limitations on Eurodollar Tranches. Notwithstanding
anything to the contrary in this Agreement, all borrowings, conversions and
continuations of Eurodollar Loans hereunder and all selections of Interest
Periods hereunder shall be in such amounts and be made pursuant to such
elections so that, (a) after giving effect thereto, the aggregate principal
amount of the Eurodollar Loans comprising each Eurodollar Tranche shall be equal
to $250,000 or a whole multiple of $250,000 in excess thereof and (b) no more
than eight Eurodollar Tranches shall be outstanding at any one time.

                  3.4.     Interest Rates and Payment Dates. (a) Each Eurodollar
Loan shall bear interest for each day during each Interest Period with respect
thereto at a rate per annum equal to the Eurodollar Rate determined for such day
plus the Applicable Margin.

                  (b)      Each Base Rate Loan shall bear interest at a rate per
annum equal to the Base Rate plus the Applicable Margin.

                  (c)      (i) If all or a portion of the principal amount of
any Loan or Reimbursement Obligation shall not be paid when due (whether at the
stated maturity, by acceleration or otherwise), all outstanding Loans and
Reimbursement Obligations (whether or not overdue) shall bear interest at a rate
per annum equal to (x) in the case of the Loans, the rate that would otherwise
be applicable thereto pursuant to the foregoing provisions of this Section plus
2% or (y) in the case of Reimbursement Obligations, the rate applicable to Base
Rate Loans plus 2%, and (ii) if all or a portion of any interest payable on any
Loan or Reimbursement Obligation or any commitment fee or other amount payable
hereunder shall not be paid when due (whether at the stated maturity, by
acceleration or otherwise), such overdue amount shall bear interest at a rate
per annum equal to the rate then applicable to Base Rate Loans plus 2%, in each
case, with respect to clauses (i) and (ii) above, from the date of such
non-payment until such amount is paid in full (after as well as before
judgment).

                  (d)      Interest shall be payable in arrears on each Interest
Payment Date, provided that interest accruing pursuant to paragraph (c) of this
Section shall be payable from time to time on demand.

                  3.5.     Computation of Interest and Fees. (a) Interest and
fees payable pursuant hereto shall be calculated on the basis of a 360-day year
for the actual days elapsed, except that, with respect to Base Rate Loans the
rate of interest on which is calculated on the basis of the Prime Rate, the
interest thereon shall be calculated on the basis of a 365- (or 366-, as the
case may be) day year for the actual days elapsed. The Administrative Agent
shall as soon as practicable notify the Borrower and the relevant Lenders of
each determination of a Eurodollar Rate. Any change in the interest rate on a
Loan resulting from a change in the Base Rate or the Eurocurrency Reserve
Requirements shall become effective as of the opening of business on the day on
which such change becomes effective. The Administrative Agent shall as soon as

<PAGE>

                                                                              31

practicable notify the Borrower and the relevant Lenders of the effective date
and the amount of each such change in interest rate.

                  (b)      Each determination of an interest rate by the
Administrative Agent pursuant to any provision of this Agreement shall be
conclusive and binding on the Borrower and the Lenders in the absence of
manifest error. The Administrative Agent shall, at the request of the Borrower,
deliver to the Borrower a statement showing the quotations used by the
Administrative Agent in determining any interest rate pursuant to Section
3.4(a).

                  3.6.     Inability to Determine Interest Rate. If prior to the
first day of any Interest Period:

                  (a)      the Administrative Agent shall have determined (which
         determination shall be conclusive and binding upon the Borrower) that,
         by reason of circumstances affecting the relevant market, adequate and
         reasonable means do not exist for ascertaining the Eurodollar Rate for
         such Interest Period, or

                  (b)      the Administrative Agent shall have received notice
         from a Lender or Lenders that the Eurodollar Rate determined or to be
         determined for such Interest Period will not adequately and fairly
         reflect the cost to such Lender(s) (as conclusively certified by such
         Lender(s)) of making or maintaining their affected Loans during such
         Interest Period,

the Administrative Agent shall give telecopy or telephonic notice thereof to the
Borrower and the Lenders as soon as practicable thereafter. If such notice is
given (x) any Eurodollar Loans requested to be made on the first day of such
Interest Period shall be made as Base Rate Loans, (y) any Loans that were to
have been converted on the first day of such Interest Period to Eurodollar Loans
shall be continued as Base Rate Loans and (z) any outstanding Eurodollar Loans
shall be converted, on the last day of the then-current Interest Period, to Base
Rate Loans. Until such notice has been withdrawn by the Administrative Agent, no
further Eurodollar Loans shall be made or continued as such, nor shall the
Borrower have the right to convert Loans to Eurodollar Loans.

                  3.7.     Pro Rata Treatment and Payments. (a) Each borrowing
by the Borrower from the Lenders hereunder, each payment by the Borrower on
account of any commitment fee and any reduction of the Commitments of the
Lenders shall be made pro rata according to the respective Revolving Percentages
of the Lenders.

                  (b)      Each payment (including each prepayment) by the
Borrower on account of principal of and interest on the Revolving Loans shall be
made pro rata according to the respective outstanding principal amounts of the
Revolving Loans then held by the Revolving Lenders.

                  (c)      All payments (including prepayments) to be made by
the Borrower hereunder, whether on account of principal, interest, fees or
otherwise, shall be made without setoff or counterclaim and shall be made prior
to 11:00 a.m., New York City time, on the due date thereof to the Administrative
Agent, for the account of the Lenders, at the Funding Office, in Dollars and in
immediately available funds. The Administrative Agent shall distribute such

<PAGE>

                                                                              32

payments to the Lenders promptly upon receipt in like funds as received. If any
payment hereunder (other than payments on the Eurodollar Loans) becomes due and
payable on a day other than a Business Day, such payment shall be extended to
the next succeeding Business Day. If any payment on a Eurodollar Loan becomes
due and payable on a day other than a Business Day, the maturity thereof shall
be extended to the next succeeding Business Day unless the result of such
extension would be to extend such payment into another calendar month, in which
event such payment shall be made on the immediately preceding Business Day. In
the case of any extension of any payment of principal pursuant to the preceding
two sentences, interest thereon shall be payable at the then applicable rate
during such extension.

                  (d)      Unless the Administrative Agent shall have been
notified in writing by any Lender prior to a borrowing that such Lender will not
make the amount that would constitute its share of such borrowing available to
the Administrative Agent, the Administrative Agent may assume that such Lender
is making such amount available to the Administrative Agent, and the
Administrative Agent may, in reliance upon such assumption, make available to
the Borrower a corresponding amount. If such amount is not made available to the
Administrative Agent by the required time on the Borrowing Date therefor, such
Lender shall pay to the Administrative Agent, on demand, such amount with
interest thereon at a rate equal to the greater of (i) the Federal Funds
Effective Rate and (ii) a rate determined by the Administrative Agent in
accordance with banking industry rules on interbank compensation for the period
until such Lender makes such amount immediately available to the Administrative
Agent. A certificate of the Administrative Agent submitted to any Lender with
respect to any amounts owing under this paragraph shall be conclusive in the
absence of manifest error. If such Lender's share of such borrowing is not made
available to the Administrative Agent by such Lender within three Business Days
of such Borrowing Date, the Administrative Agent shall also be entitled to
recover such amount with interest thereon at the rate per annum applicable to
Base Rate Loans, on demand, from the Borrower.

                  (e)      Unless the Administrative Agent shall have been
notified in writing by the Borrower prior to the date of any payment due to be
made by the Borrower hereunder that the Borrower will not make such payment to
the Administrative Agent, the Administrative Agent may assume that the Borrower
is making such payment, and the Administrative Agent may, but shall not be
required to, in reliance upon such assumption, make available to the Lenders
their respective pro rata shares of a corresponding amount. If such payment is
not made to the Administrative Agent by the Borrower within three Business Days
after such due date, the Administrative Agent shall be entitled to recover, on
demand, from each Lender to which any amount which was made available pursuant
to the preceding sentence, such amount with interest thereon at the rate per
annum equal to the daily average Federal Funds Effective Rate. Nothing herein
shall be deemed to limit the rights of the Administrative Agent or any Lender
against the Borrower.

                  3.8.     Requirements of Law. (a) If the adoption of or any
change in any Requirement of Law or in the interpretation or application thereof
or compliance by any Lender with any request or directive (whether or not having
the force of law) from any central bank or other Governmental Authority made
subsequent to the date hereof:

<PAGE>

                                                                              33

                           (i)      shall subject any Lender to any tax of any
         kind whatsoever with respect to this Agreement, any Letter of Credit,
         any Application or any Eurodollar Loan made by it, or change the basis
         of taxation of payments to such Lender in respect thereof (except for
         Non-Excluded Taxes covered by Section 3.9 and changes in the rate of
         tax on the overall net income of such Lender);

                           (ii)     shall impose, modify or hold applicable any
         reserve, special deposit, compulsory loan or similar requirement
         against assets held by, deposits or other liabilities in or for the
         account of, advances, loans or other extensions of credit by, or any
         other acquisition of funds by, any office of such Lender that is not
         otherwise included in the determination of the Eurodollar Rate
         hereunder; or

                           (iii)    shall impose on such Lender any other
         condition;

and the result of any of the foregoing is to increase the cost to such Lender,
by an amount that such Lender deems to be material, of making, converting into,
continuing or maintaining Eurodollar Loans or issuing or participating in
Letters of Credit, or to reduce any amount receivable hereunder in respect
thereof, then, in any such case, the Borrower shall promptly pay such Lender,
upon its demand, any additional amounts necessary to compensate such Lender for
such increased cost or reduced amount receivable. If any Lender becomes entitled
to claim any additional amounts pursuant to this paragraph, it shall promptly
notify the Borrower (with a copy to the Administrative Agent) of the event by
reason of which it has become so entitled.

                  (b)      If any Lender shall have determined that the adoption
of or any change in any Requirement of Law regarding capital adequacy or in the
interpretation or application thereof or compliance by such Lender or any
corporation controlling such Lender with any request or directive regarding
capital adequacy (whether or not having the force of law) from any Governmental
Authority made subsequent to the date hereof shall have the effect of reducing
the rate of return on such Lender's or such corporation's capital as a
consequence of its obligations hereunder or under or in respect of any Letter of
Credit to a level below that which such Lender or such corporation could have
achieved but for such adoption, change or compliance (taking into consideration
such Lender's or such corporation's policies with respect to capital adequacy)
by an amount deemed by such Lender to be material, then from time to time, after
submission by such Lender to the Borrower (with a copy to the Administrative
Agent) of a written request therefor, the Borrower shall pay to such Lender such
additional amount or amounts as will compensate such Lender or such corporation
for such reduction.

                  (c)      A certificate as to any additional amounts payable
pursuant to this Section submitted by any Lender to the Borrower (with a copy to
the Administrative Agent) shall be conclusive in the absence of manifest error.
Notwithstanding anything to the contrary in this Section, the Borrower shall not
be required to compensate a Lender pursuant to this Section for any amounts
incurred more than six months prior to the date that such Lender notifies the
Borrower of such Lender's intention to claim compensation therefor; provided
that, if the circumstances giving rise to such claim have a retroactive effect,
then such six-month period shall be extended to include the period of such
retroactive effect. The obligations of the Borrower pursuant to this Section
shall survive the termination of this Agreement and the payment of the Loans and
all other amounts payable hereunder.

<PAGE>

                                                                              34

                  3.9.     Taxes. (a) All payments made by or on behalf of the
Borrower under this Agreement shall be made free and clear of, and without
deduction or withholding for or on account of, any present or future income,
stamp or other taxes, levies, imposts, duties, charges, fees, deductions or
withholdings, now or hereafter imposed, levied, collected, withheld or assessed
by any Governmental Authority, excluding net income taxes and franchise taxes
(imposed in lieu of net income taxes) imposed on any Agent or any Lender as a
result of a present or former connection between such Agent or such Lender and
the jurisdiction of the Governmental Authority imposing such tax or any
political subdivision or taxing authority thereof or therein (other than any
such connection arising solely from such Agent or such Lender having executed,
delivered or performed its obligations or received a payment under, or enforced,
this Agreement or any other Loan Document). If any such non-excluded taxes,
levies, imposts, duties, charges, fees, deductions or withholdings
("Non-Excluded Taxes") or Other Taxes are required to be withheld from any
amounts payable to any Agent or any Lender hereunder, the amounts so payable to
such Agent or such Lender shall be increased to the extent necessary to yield to
such Agent or such Lender (after payment of all Non-Excluded Taxes and Other
Taxes) interest or any such other amounts payable hereunder at the rates or in
the amounts specified in this Agreement; provided, however, that the Borrower
shall not be required to increase any such amounts payable to any Lender with
respect to any Non-Excluded Taxes (i) that are attributable to such Lender's
failure to comply with the requirements of paragraph (e) or (f) of this Section
or (ii) in the case of any Lender (or Transferee) that is not a "U.S. Person" as
defined in Section 7701(a)(30) of the Code (a "Non-U.S. Lender"), that are
United States withholding taxes imposed on amounts payable to such Lender at the
time such Lender becomes a party to this Agreement, except to the extent that
such Lender's assignor (if any) was entitled, at the time of assignment, to
receive additional amounts from the Borrower with respect to such Non-Excluded
Taxes pursuant to this paragraph. The Borrower shall make (or cause to be made)
any required withholding and pay (or cause to be paid) the full amount withheld
to the relevant Governmental Authority in accordance with applicable law.

                  (b)      In addition, the Borrower shall pay any Other Taxes
to the relevant Governmental Authority in accordance with applicable law.

                  (c)      Whenever any Non-Excluded Taxes or Other Taxes are
payable by the Borrower, as promptly as possible thereafter the Borrower shall
send to the Administrative Agent for its own account or for the account of the
relevant Agent or Lender, as the case may be, a certified copy of an original
official receipt received by the Borrower showing payment thereof. If the
Borrower fails to remit to the Administrative Agent the required receipts or
other required documentary evidence, the Borrower shall indemnify the Agents and
the Lenders for any incremental taxes, interest or penalties that may become
payable by any Agent or any Lender as a result of any such failure.

                  (d)      The Borrower shall indemnify the Administrative Agent
and any Lender for the full amount of Non-Excluded Taxes (to the extent the
Borrower would be required to pay additional amounts with respect to such
Non-Excluded Taxes pursuant to Section 3.9(a)) or Other Taxes arising in
connection with payments made under this Agreement (including, without
limitation, any Non-Excluded Taxes or Other Taxes imposed by any jurisdiction on
amounts payable under this Section 3.9) paid by such Agent or Lender or any of
their respective Affiliates and any liability (including penalties, additions to
tax interest and expenses) arising therefrom or

<PAGE>

                                                                              35

with respect thereto, whether or not such Non-Excluded Taxes or Other Taxes were
correctly or legally asserted. Payment under this indemnification shall be made
within ten days from the date the Administrative Agent or any Lender or any of
their respective Affiliates makes written demand therefor.

                  (e)      Each Non-U.S. Lender shall deliver to the Borrower
and the Administrative Agent (or, in the case of a Participant, to the Lender
from which the related participation shall have been purchased) two copies of
either U.S. Internal Revenue Service Form W-8BEN or Form W-8ECI, or, in the case
of a Non-U.S. Lender claiming exemption from U.S. federal withholding tax under
Section 871(h) or 881(c) of the Code with respect to payments of "portfolio
interest", a statement substantially in the form of Exhibit G and a Form W-8BEN,
or any subsequent versions thereof or successors thereto, properly completed and
duly executed by such Non-U.S. Lender claiming complete exemption from, or a
reduced rate of, U.S. federal withholding tax on all payments by the Borrower
under this Agreement and the other Loan Documents. Such forms shall be delivered
by each Non-U.S. Lender on or before the date it becomes a party to this
Agreement (or, in the case of any Participant, on or before the date such
Participant purchases the related participation). In addition, each Non-U.S.
Lender shall deliver such forms promptly upon the obsolescence or invalidity of
any form previously delivered by such Non-U.S. Lender. Each Non-U.S. Lender
shall promptly notify the Borrower at any time it determines that it is no
longer in a position to provide any previously delivered certificate to the
Borrower (or any other form of certification adopted by the U.S. taxing
authorities for such purpose). Notwithstanding any other provision of this
paragraph, a Non-U.S. Lender shall not be required to deliver any form pursuant
to this paragraph that such Non-U.S. Lender is not legally able to deliver.

                  (f)      A Lender that is entitled to an exemption from or
reduction of non-U.S. withholding tax under the law of the jurisdiction in which
the Borrower is located, or any treaty to which such jurisdiction is a party,
with respect to payments under this Agreement shall deliver to the Borrower
(with a copy to the Administrative Agent), at the reasonable written request of
the Borrower, such properly completed and executed documentation prescribed by
applicable law as will permit such payments to be made without withholding or at
a reduced rate, provided that such Lender is legally entitled to complete,
execute and deliver such documentation and in such Lender's judgment such
completion, execution or submission would not materially prejudice the legal
position of such Lender.

                  (g)      If any Administrative Agent or any Lender receives a
refund of any Non-Excluded Taxes or Other Taxes as to which it has been
indemnified by the Borrower or with respect to which the Borrower has paid
additional amounts pursuant to this Section 3.9, it shall pay over such refund
to the Borrower (but only to the extent of indemnity payments made, or
additional amounts paid, by the Borrower under this Section 3.9 with respect to
the Non-Excluded Taxes or Other Taxes giving rise to such refund), net of all
out-of-pocket expenses of such Agent or such Lender and without interest (other
than any interest paid by the relevant Governmental Authority with respect to
such refund); provided, that the Borrower, upon the request of such Agent or
such Lender, agrees to repay the amount paid over to the Borrower (plus any
penalties, interest or other charges imposed by the relevant Governmental
Authority) to such Agent or such Lender in the event such Agent or such Lender
is required to repay such refund to such Governmental Authority. This paragraph
shall not be construed to require any

<PAGE>

                                                                              36

Agent or any Lender to make available its tax returns (or any other information
relating to its taxes which it deems confidential) to the Borrower or any other
Person.

                  (h)      The agreements in this Section shall survive the
termination of this Agreement and the payment of the Loans and all other amounts
payable hereunder.

                  3.10.    Indemnity. The Borrower agrees to indemnify each
Lender and to hold each Lender harmless from any cost, liability, obligation,
loss or expense that such Lender may sustain or incur as a consequence of (a)
default by the Borrower in making a borrowing of, conversion into or
continuation of Eurodollar Loans after the Borrower has given a notice
requesting the same in accordance with the provisions of this Agreement, (b)
default by the Borrower in making any prepayment of or conversion from
Eurodollar Loans after the Borrower has given a notice thereof in accordance
with the provisions of this Agreement or (c) the making of a prepayment of
Eurodollar Loans on a day that is not the last day of an Interest Period with
respect thereto. Such indemnification may include an amount equal to the excess,
if any, of (i) the amount of interest that would have accrued on the amount so
prepaid, or not so borrowed, converted or continued, for the period from the
date of such prepayment or of such failure to borrow, convert or continue to the
last day of such Interest Period (or, in the case of a failure to borrow,
convert or continue, the Interest Period that would have commenced on the date
of such failure) in each case at the applicable rate of interest for such Loans
provided for herein (excluding, however, the Applicable Margin included therein,
if any) over (ii) the amount of interest (as reasonably determined by such
Lender) that would have accrued to such Lender on such amount by placing such
amount on deposit for a comparable period with leading banks in the interbank
eurodollar market. A certificate as to any amounts payable pursuant to this
Section submitted to the Borrower by any Lender shall be conclusive in the
absence of manifest error. This covenant shall survive the termination of this
Agreement and the payment of the Loans and all other amounts payable hereunder.

                  3.11.    Change of Lending Office. Each Lender agrees that,
upon the occurrence of any event giving rise to the operation of Section 3.8 or
3.9(a) with respect to such Lender, it will, if requested by the Borrower, use
reasonable efforts (subject to overall policy considerations of such Lender) to
designate another lending office for any Loans affected by such event with the
object of avoiding the consequences of such event; provided, that such
designation is made on terms that, in the sole judgment of such Lender, cause
such Lender and its lending office(s) to suffer no economic, legal or regulatory
disadvantage, and provided, further, that nothing in this Section shall affect
or postpone any of the obligations of the Borrower or the rights of any Lender
pursuant to Section 3.8 or 3.9(a).

                  3.12.    Replacement of Lenders. The Borrower shall be
permitted to replace any Lender that (a) requests reimbursement for amounts
owing pursuant to Section 3.8 or 3.9(a) or (b) defaults in its obligation to
make Loans hereunder, with a replacement financial institution; provided that
(i) such replacement does not conflict with any Requirement of Law, (ii) no
Event of Default shall have occurred and be continuing at the time of such
replacement, (iii) prior to any such replacement, such Lender shall have taken
no action under Section 3.11 so as to eliminate the continued need for payment
of amounts owing pursuant to Section 3.8 or 3.9(a), (iv) the replacement
financial institution shall purchase, at par, all Loans and other amounts owing
to such replaced Lender on or prior to the date of replacement, (v) the Borrower
shall be

<PAGE>

                                                                              37

liable to such replaced Lender under Section 3.10 if any Eurodollar Loan owing
to such replaced Lender shall be purchased other than on the last day of the
Interest Period relating thereto, (vi) the replacement financial institution, if
not already a Lender, shall be reasonably satisfactory to the Administrative
Agent, (vii) the replaced Lender shall be obligated to make such replacement in
accordance with the provisions of Section 10.6 (provided that the Borrower shall
be obligated to pay the registration and processing fee referred to therein),
(viii) until such time as such replacement shall be consummated, the Borrower
shall pay all additional amounts (if any) required pursuant to Section 3.8 or
3.9(a), as the case may be, and (ix) any such replacement shall not be deemed to
be a waiver of any rights that the Borrower, the Administrative Agent or any
other Lender shall have against the replaced Lender.

                  3.13.    Evidence of Debt. (a) Each Lender shall maintain in
accordance with its usual practice an account or accounts evidencing
indebtedness of the Borrower to such Lender resulting from each Loan of such
Lender from time to time, including the amounts of principal and interest
payable and paid to such Lender from time to time under this Agreement.

                  (b)      The Administrative Agent, on behalf of the Borrower,
shall maintain the Register pursuant to Section 10.6(b)(iv), and a subaccount
therein for each Lender, in which shall be recorded (i) the amount of each Loan
made hereunder and any Note evidencing such Loan, the Type of such Loan and each
Interest Period applicable thereto, (ii) the amount of any principal or interest
due and payable or to become due and payable from the Borrower to each Lender
hereunder and (iii) both the amount of any sum received by the Administrative
Agent hereunder from the Borrower and each Lender's share thereof.

                  (c)      The entries made in the Register and the accounts of
each Lender maintained pursuant to Section 3.13(b) shall, to the extent
permitted by applicable law, be prima facie evidence of the existence and
amounts of the obligations of the Borrower therein recorded; provided, however,
that the failure of any Lender or the Administrative Agent to maintain the
Register or any such account, or any error therein, shall not in any manner
affect the obligation of the Borrower to repay (with applicable interest) the
Loans made to the Borrower by such Lender in accordance with the terms of this
Agreement.

                  (d)      The Borrower agrees that, upon the request to the
Administrative Agent by any Lender, the Borrower will execute and deliver to
such Lender a promissory note of the Borrower substantially in the form of
Exhibit H, evidencing any Revolving Loans of such Lender.

                  3.14.    Illegality. Notwithstanding any other provision
herein, if the adoption of or any change in any Requirement of Law or in the
interpretation or application thereof shall make it unlawful for any Lender to
make or maintain Eurodollar Loans as contemplated by this Agreement, (a) the
commitment of such Lender hereunder to make Eurodollar Loans, continue
Eurodollar Loans as such and convert Base Rate Loans to Eurodollar Loans shall
forthwith be canceled and (b) such Lender's Loans then outstanding as Eurodollar
Loans, if any, shall be converted automatically to Base Rate Loans on the
respective last days of the then current Interest Periods with respect to such
Loans or within such earlier period as required by law. If any such conversion
of a Eurodollar Loan occurs on a day which is not the last day of the then

<PAGE>

                                                                              38

current Interest Period with respect thereto, the Borrower shall pay to such
Lender such amounts, if any, as may be required pursuant to Section 3.10.

                   SECTION 4. REPRESENTATIONS AND WARRANTIES

                  To induce the Agents and the Lenders to enter into this
Agreement and to make the Loans and issue or participate in the Letters of
Credit, the Borrower hereby represents and warrants to each Agent and each
Lender that:

                  4.1.     Financial Condition. (a) The unaudited pro forma
consolidated balance sheet of Holdings and its consolidated Subsidiaries as at
June 30, 2003 (including the notes thereto) (the "Pro Forma Balance Sheet"),
copies of which have heretofore been furnished to each Lender, has been prepared
giving effect (as if such events had occurred on such date) to (i) the Loans to
be made hereunder, the Senior Notes to be issued, and the Term Loans to be made
on the Closing Date and the use of proceeds thereof and (ii) the payment of fees
and expenses in connection with the foregoing. The Pro Forma Balance Sheet has
been prepared based on the best information available to Holdings as of the date
of delivery thereof, and presents fairly on a pro forma basis the estimated
financial position of Holdings and its consolidated Subsidiaries as at June 30,
2003, assuming that the events specified in the preceding sentence had actually
occurred at such date.

                  (b)      The audited consolidated balance sheets of Holdings
and its Subsidiaries as at December 31, 2002, December 31, 2001, and December
31, 2000, and the related consolidated statements of income and of cash flows
for the fiscal years ended on such dates, reported on by and accompanied by an
unqualified report from Ernst & Young LLP, present fairly the consolidated
financial condition of Holdings and its Subsidiaries as at such date, and the
consolidated results of its operations and its consolidated cash flows for the
respective fiscal years then ended. The unaudited consolidated balance sheet of
Holdings and its Subsidiaries as at June 30, 2003, and the related unaudited
consolidated statements of income and cash flows for the six-month period ended
on such date, present fairly the consolidated financial condition of Holdings
and its Subsidiaries as at such date, and the consolidated results of its
operations and its consolidated cash flows for the six-month period then ended
(subject to normal year-end audit adjustments). All such financial statements,
including the related schedules and notes thereto, have been prepared in
accordance with GAAP applied consistently throughout the periods involved
(except as approved by the aforementioned firm of accountants and disclosed
therein, and subject, in the case of interim financial statements, to normal
year-end audit adjustments and the absence of footnotes). Other than pursuant to
the Loan Documents, the Term Loan Agreement and the Senior Note Indenture, no
Group Member has any material Guarantee Obligations, contingent liabilities or
liabilities for taxes, or any long-term leases or unusual forward or long-term
commitments, including any interest rate or foreign currency swap or exchange
transaction or other obligation in respect of derivatives, in each case, that
are not reflected in the most recent financial statements referred to in this
paragraph. During the period from June 30, 2003, to and including the date
hereof there has been no Disposition by any Group Member of any material part of
its business or property.

                  4.2.     No Change. Since December 31, 2002, there has been no
development or event that has had or could reasonably be expected to have a
Material Adverse Effect.

<PAGE>

                                                                              39

                  4.3.     Corporate Existence; Compliance with Law. Each Group
Member (a) is duly organized, validly existing and in good standing under the
laws of the jurisdiction of its organization, (b) has the power and authority to
own and operate its property, to lease the property it operates as lessee and to
conduct the business in which it is currently engaged, (c) is duly qualified as
a foreign corporation or foreign limited liability company and in good standing
under the laws of each jurisdiction where its ownership, lease or operation of
property or the conduct of its business requires such qualification and (d) is
in compliance with all Requirements of Law except, in the case of clauses (c)
and (d), to the extent that the failure to be so qualified or to be in good
standing or the failure to comply therewith could not, in the aggregate,
reasonably be expected to have a Material Adverse Effect.

                  4.4.     Power; Authorization; Enforceable Obligations. Each
Loan Party has the power and authority to make, deliver and perform the Loan
Documents to which it is a party and, in the case of the Borrower, to obtain
extensions of credit hereunder. Each Loan Party has taken all necessary
organizational action to authorize the execution, delivery and performance of
the Loan Documents to which it is a party and, in the case of the Borrower, to
authorize the extensions of credit on the terms and conditions of this
Agreement. No consent or authorization of, filing with, notice to or other act
by or in respect of, any Governmental Authority or any other Person is required
in connection with the Recapitalization and the extensions of credit hereunder
or in connection with the execution, delivery, performance, validity or
enforceability of this Agreement or any of the Loan Documents, except (i)
consents, authorizations, filings and notices described in Schedule 4.4, which
consents, authorizations, filings and notices have been obtained or made and are
in full force and effect and (ii) the filings and recordations referred to in
Section 4.19. Each Loan Document has been duly executed and delivered on behalf
of each Loan Party party thereto. This Agreement constitutes, and each other
Loan Document upon execution will constitute, a legal, valid and binding
obligation of each Loan Party party thereto, enforceable against each such Loan
Party in accordance with its terms, except as enforceability may be limited by
applicable bankruptcy, insolvency, reorganization, moratorium or similar laws
affecting the enforcement of creditors' rights generally and by general
equitable principles (whether enforcement is sought by proceedings in equity or
at law).

                  4.5.     No Contractual or Legal Bar. The execution, delivery
and performance of this Agreement and the other Loan Documents, the issuance of
Letters of Credit, the borrowings hereunder and the use of the proceeds thereof
will not violate any Requirement of Law or any material Contractual Obligation
of any Group Member and will not result in, or require, the creation or
imposition of any Lien on any of their respective properties or revenues
pursuant to any such Requirement of Law or any such Contractual Obligation
(other than the Liens created by the Security Documents). No Requirement of Law
or Contractual Obligation applicable to the Borrower or any of its Subsidiaries
could reasonably be expected to have a Material Adverse Effect.

                  4.6.     Litigation. No litigation, investigation or
proceeding of or before any arbitrator or Governmental Authority is pending or,
to the knowledge of the Borrower, threatened by or against any Group Member or
against any of their respective properties or revenues (a) with respect to any
of the Loan Documents or any of the transactions contemplated hereby or thereby,
or (b) that would reasonably be expected to have a Material Adverse Effect.

<PAGE>

                                                                              40

Attached hereto as Schedule 4.6 is a schedule of all existing material
litigation affecting any Group Member.

                  4.7.     No Default. No Group Member is in default under or
with respect to any of its Contractual Obligations in any respect that could
reasonably be expected to have a Material Adverse Effect. No Default or Event of
Default has occurred and is continuing.

                  4.8.     Ownership of Property; Liens. Each Group Member has
title in fee simple to, or a valid leasehold interest in, all its real property,
and good and marketable title to, or a valid leasehold interest in, all its
other property, and none of such property is subject to any Lien except as
permitted by Section 7.3.

                  4.9.     Intellectual Property. Each Group Member owns, or is
licensed to use, all material Intellectual Property used to conduct, or
necessary for the conduct of, its business as currently conducted; no claim has
been asserted and is pending by any Person challenging or questioning the use or
ownership of, or right to use, any Intellectual Property or the validity or
effectiveness of any Intellectual Property, nor does the Borrower know of any
valid basis for any such claim which claim, if resolved adversely to the
Borrower or any Group Member could reasonably be expected to have a Material
Adverse Effect; and the use of Intellectual Property by each Group Member does
not infringe on the Intellectual Property rights of any Person or defame any
Person to the extent that such infringement or defamation could, in the
aggregate, reasonably be expected to have a Material Adverse Effect, or give any
third party the right to an accounting or share of profits (other than pursuant
to license agreements in the ordinary course of business). None of the
Intellectual Property used by any Group Member in its business as currently
conducted or proposed to be conducted, or licensed by any Group Member to any
third party is subject to any statutory termination rights or statutory
reversionary rights which rights can be exercised prior to the year 2010 where
such statutory termination or statutory reversion, or a notice thereof, could
reasonably be expected to have a Material Adverse Effect.

                  4.10.    Taxes. Each Group Member has filed or caused to be
filed all Federal, state and other material tax returns that are required to be
filed and has paid all taxes shown to be due and payable on said returns or on
any material assessments made against it or any of its property and all other
material taxes, fees or other charges imposed on it or any of its property by
any Governmental Authority (other than any taxes the amount or validity of which
are currently being contested in good faith by appropriate proceedings and with
respect to which reserves in conformity with GAAP have been provided on the
books of Holdings, the Borrower or its Subsidiaries, as the case may be); the
contents of all such material tax returns are correct and complete in all
material respects; no tax Lien has been filed, and, to the knowledge of the
Borrower, no claim is being asserted, with respect to any such tax, fee or other
charge. No Group Member (i) intends the Loans or any other transaction
contemplated hereby to be a "reportable transaction" (within the meaning of
Treasury Regulation 1.6011-4) or (ii) is aware of any facts or events that would
result in such treatment.

                  4.11.    Federal Regulations. No part of the proceeds of any
Loans, and no other extensions of credit hereunder, will be used for "buying" or
"carrying" any "margin stock" within the respective meanings of each of the
quoted terms under Regulation U as now and from time to time hereafter in effect
or for any purpose that violates the provisions of the Regulations of the Board.
If requested by any Lender or the Administrative Agent, the Borrower will
furnish
<PAGE>

                                                                              41

to the Administrative Agent and each Lender a statement to the foregoing effect
in conformity with the requirements of FR Form G-3 or FR Form U-1 as applicable,
referred to in Regulation U.

                  4.12.    Labor Matters. Except as, in the aggregate, would not
reasonably be expected to have a Material Adverse Effect: (a) there are no
strikes or other labor disputes against any Group Member pending or, to the
knowledge of the Borrower, threatened; (b) hours worked by and payment made to
employees of each Group Member have not been in violation of the Fair Labor
Standards Act or any other applicable Requirement of Law dealing with such
matters; and (c) all payments due from any Group Member on account of employee
health and welfare insurance have been paid or accrued as a liability on the
books of the relevant Group Member.

                  4.13.    ERISA. Neither a Reportable Event nor an "accumulated
funding deficiency" (within the meaning of Section 412 of the Code or Section
302 of ERISA) has occurred during the five-year period prior to the date on
which this representation is made or deemed made with respect to any Plan, and
each Plan has complied in all material respects with the applicable provisions
of ERISA and the Code. No termination of a Single Employer Plan has occurred,
and no Lien in favor of the PBGC or a Plan has arisen, during such five-year
period. The present value of all accrued benefits under each Single Employer
Plan (based on those assumptions used to fund such Plans) did not, as of the
last annual valuation date prior to the date on which this representation is
made or deemed made, exceed the value of the assets of such Plan allocable to
such accrued benefits by a material amount. Neither the Borrower nor any
Commonly Controlled Entity has had a complete or partial withdrawal from any
Multiemployer Plan that has resulted or could reasonably be expected to result
in a material liability under ERISA, and neither the Borrower nor any Commonly
Controlled Entity would become subject to any material liability under ERISA if
the Borrower or any such Commonly Controlled Entity were to withdraw completely
from all Multiemployer Plans as of the valuation date most closely preceding the
date on which this representation is made or deemed made. No such Multiemployer
Plan is in Reorganization or Insolvent. Except to the extent required under
Section 4980B of the Code or Title I, subtitle B, Part 6 of ERISA, no Plan
provides health or welfare benefits, through the purchase of insurance or
otherwise, for any retired or former employee of the Borrower or a Commonly
Controlled Entity, which, individually or in the aggregate, would have a
Material Adverse Effect.

                  4.14.    Investment Company Act; Other Regulations. No Loan
Party is an "investment company", or a company "controlled" by an "investment
company", within the meaning of the Investment Company Act of 1940, as amended.
No Loan Party is subject to regulation under any Requirement of Law (other than
Regulation X of the Board) that limits its ability to incur Indebtedness.

                  4.15.    Subsidiaries. (a) Except as disclosed to the
Administrative Agent by the Borrower in writing from time to time after the
Closing Date, and subject to Section 4.15(b), (i) Schedule 4.15(a) sets forth
the name and jurisdiction of formation of each Subsidiary and, as to each such
Subsidiary, the percentage of each class of Capital Stock owned by any Group
Member and (ii) there are no outstanding subscriptions, options, warrants,
calls, rights or other agreements or commitments (other than stock options
granted to employees or directors and

<PAGE>

                                                                              42

directors' qualifying shares) of any nature relating to any Capital Stock of the
Borrower or any Subsidiary, except as created by the Loan Documents.

                  (b)      At or prior the Closing Date, (i) each of Andrews
         Communications, LLC, TestPrep.com Holdings, LLC, and TP.com Holdings,
         LLC will have been merged into The Coriolis Group, LLC, (ii)
         Testprep.com, LLC, will have been merged into Educational Design, LLC
         (which will have been renamed Triumph Learning, LLC), (iii) Audio
         Adventures, LLC will have been merged into Recorded Books, LLC, (iv)
         Newbridge Educational Publishing, LLC will have been merged into
         Sundance Publishing, LLC (which will have been renamed
         Sundance/Newbridge Educational Publishing, LLC), and (v) each of
         Oakstone Wellness Publishing, LLC and Educational Reviews Holding, LLC
         will have been merged into Oakstone Publishing, LLC.

                  4.16.    Use of Proceeds. The proceeds of the Revolving Loans
and the Letters of Credit shall only be used for general corporate purposes,
which may include acquisitions permitted hereunder, except that proceeds of the
Revolving Loans may also be used to finance a portion of the Recapitalization
and to pay related fees and expenses in an amount not to exceed $1,000,000.

                  4.17.    Environmental Matters. Except as, in the aggregate,
could not reasonably be expected to have a Material Adverse Effect:

                  (a)      the facilities and properties owned, leased or
         operated by any Group Member (the "Properties") do not contain, and to
         the knowledge of the Borrower have not previously contained, any
         Materials of Environmental Concern in amounts or concentrations or
         under circumstances that constitute or constituted a violation of, or
         could give rise to liability under, any Environmental Law;

                  (b)      no Group Member has received or is aware of any
         notice of violation, alleged violation, non-compliance, liability or
         potential liability regarding either environmental matters or
         compliance with Environmental Laws with regard to any of the Properties
         or the business operated by any Group Member (the "Business"), nor does
         the Borrower have knowledge or reason to believe that any such notice
         will be received or is being threatened;

                  (c)      Materials of Environmental Concern have not been
         transported or disposed of by any Group Member in violation of, or in a
         manner or to a location that could give rise to liability under, any
         Environmental Law, nor has any Group Member or, to the knowledge of the
         Borrower, any other person, generated, treated, stored or disposed of
         any Materials of Environmental Concern at, on or under any of the
         Properties in violation of, or in a manner that could give rise to
         liability under, any applicable Environmental Law;

                  (d)      no judicial proceeding or governmental or
         administrative action is pending or, to the knowledge of the Borrower,
         threatened, under any Environmental Law to which any Group Member is
         or, to the knowledge of the Borrower, will be named as a party, nor is
         any Group Member a party to otherwise subject to any consent decrees or
         other

<PAGE>

                                                                              43

         decrees, consent orders, administrative orders or other orders, or
         other administrative or judicial requirements outstanding under any
         Environmental Law;

                  (e)      there has been no release or threat of release of
         Materials of Environmental Concern at or from the Properties, or
         arising from or related to the operations of any Group Member in
         connection with the Properties or otherwise in connection with the
         Business, in violation of or in amounts or in a manner that could give
         rise to liability under Environmental Laws;

                  (f)      the Properties and all operations of Group Members at
         the Properties are in compliance, and have, during the period such
         operations have been conducted at such Properties by such Group
         Members, been in compliance, with all applicable Environmental Laws,
         and there is no contamination at, under or about the Properties or
         violation of any Environmental Law with respect to the Properties or
         the Business arising from or related to the operations of any Group
         Member; and

                  (g)      no Group Member has assumed any liability of any
         other Person under Environmental Laws.

                  4.18.    Accuracy of Information, etc. No statement or
information contained in the offering memorandum, dated August 7, 2003, relating
to the offering and sale of the Senior Notes, this Agreement, any other Loan
Document or any other document, certificate or statement executed and delivered
in connection with this Agreement or any other Loan Document by any Loan Party,
contained as of the date such statement, information, document or certificate
was so furnished, any untrue statement of a material fact or omitted to state a
material fact necessary to make the statements contained herein or therein not
misleading. The projections and pro forma financial information delivered
pursuant to Section 5.1(c) hereof are based upon good faith estimates and
assumptions believed by management of the Borrower to be reasonable at the time
made, it being recognized by the Lenders that such financial information as it
relates to future events is not to be viewed as fact and that actual results
during the period or periods covered by such financial information may differ
from the projected results set forth therein by a material amount. As of each
date on which these representations and warranties are purported to be made, the
representations and warranties contained in the Loan Documents are true and
correct in all material respects. There is no fact known to any Loan Party that
could reasonably be expected to have a Material Adverse Effect that has not been
expressly disclosed herein, in the other Loan Documents or in any other
documents, certificates and statements furnished to the Administrative Agent and
the Lenders for use in connection with the transactions contemplated hereby and
by the other Loan Documents.

                  4.19.    Security Documents. (a) Each of the Guarantee and
     Collateral Agreement and the Debenture is effective to create in favor of
     the Collateral Trustee, for the benefit of the Secured Parties, a legal,
     valid and enforceable security interest in the Collateral described therein
     and proceeds thereof. The Guarantee and Collateral Agreement shall
     constitute a fully perfected Lien on, and security interest in, all right,
     title and interest of the Loan Parties in such Collateral and the proceeds
     thereof, as security for the Obligations (as defined in the Guarantee and
     Collateral Agreement), in each case prior and superior in right to any
     other Person (except, in the case of Collateral other than Pledged Stock,
     Liens permitted by Section

<PAGE>

                                                                              44

     7.3) (i) in the case of certificated Pledged Stock (as defined in the
     Guarantee and Collateral Agreement), when certificates representing such
     Pledged Stock are delivered to the Collateral Trustee together with
     appropriate instruments of transfer endorsed in blank, (ii) in the case of
     any Deposit Accounts (as defined in the Guarantee and Collateral Agreement)
     and uncertificated Pledged Stock, upon delivery of the control agreements
     required by the Guarantee and Collateral Agreement and (iii) in the case of
     any other Collateral, when the financing statements and other filings
     specified in Schedule 3(a) of the Guarantee and Collateral Agreement in
     appropriate form are filed in the offices specified on Schedule 3(a) of the
     Guarantee and Collateral Agreement. The Debenture shall constitute a fully
     perfected Lien on, and security interest in, all right, title and interest
     of the UK Loan Party in the Collateral described therein and the proceeds
     thereof, as security for the Secured Obligations (as defined in the
     Debenture), in each case prior and superior in right to any other Person
     (except, in the case of Collateral other than Pledged Stock, Liens
     permitted by Section 7.3 and any prior and superior claims arising by
     operation of law), subject to registration thereof at the Registrar of
     Companies for England and Wales.

                  (b)      The Charge Over Shares is effective to create in
favor of the Collateral Trustee, for the benefit of the Secured Parties, a
legal, valid and enforceable security interest in the Collateral described
therein and proceeds thereof. When certificates representing such Capital Stock
are delivered to the Collateral Trustee together with appropriate instruments of
transfer endorsed in blank, the Liens granted thereunder shall constitute fully
perfected Liens on, and security interests in, all right, title and interest of
Recorded Books, LLC in such Collateral and the proceeds thereof, as security for
the Secured Obligations (as defined in such Charge Over Shares), prior and
superior in right to any other Person.

                  (c)      Each of the Mortgages is effective to create in favor
of the Collateral Trustee, for the benefit of the Secured Parties, a legal,
valid and enforceable Lien on the Mortgaged Properties described therein and
proceeds thereof, and when the Mortgages are filed or recorded, as applicable,
in the offices specified on Schedule 4.19(c), each such Mortgage shall
constitute a fully perfected Lien on, and security interest in, all right, title
and interest of the Loan Parties in the Mortgaged Properties and the proceeds
thereof, as security for the Obligations (as defined in the relevant Mortgage),
in each case prior and superior in right to any other Person. Schedule 1.1(a)
lists, as of the Closing Date, each registered copyrighted work, material
copyright license, patent, copyright, trademark and patent application, patent
license, registered trademark, registered service mark, trademark license,
service mark license, and trade secret license owned or held by the Borrower or
any of its Subsidiaries. Schedule 1.1(b) lists, as of the Closing Date, each
parcel of owned real property located in the United States and held by the
Borrower or any of its Subsidiaries. Schedule 1.1(c) lists, as of the Closing
Date, each parcel of real property located in the United States and leased by
the Borrower or any of its Subsidiaries

                  4.20.    Solvency. Each Loan Party is, and after giving effect
to the incurrence of all Indebtedness and obligations being incurred in
connection herewith and in connection with the Recapitalization will continue to
be, Solvent.

                  4.21.    Regulation H. No Real Property Mortgage encumbers
improved real property that is located in an area that has been identified by
the Secretary of Housing and Urban

<PAGE>

                                                                              45

Development as an area having special flood hazards and in which flood insurance
has been made available under the National Flood Insurance Act of 1968.

                  4.22.    Certain Documents. The Borrower has delivered to the
Administrative Agent a complete and correct copy of the Senior Note Indenture
and the Term Loan Agreement, including any amendments, supplements or
modifications with respect to any of the foregoing.

                  4.23.    Financial Assistance. Neither the execution, delivery
or performance of any of the Loan Documents nor the incurrence of the
obligations and liabilities thereunder by WF Howes Limited constitutes or will
constitute unlawful financial assistance for the purposes of sections 151 to 158
(inclusive) of the Companies Act 1985 of England and Wales.

                         SECTION 5. CONDITIONS PRECEDENT

                  5.1.     Conditions to Initial Extension of Credit. The
effectiveness of this agreement and the agreement of each Lender to make the
initial extension of credit requested to be made by it is subject to the
satisfaction, prior to or concurrently with the making of such extension of
credit on the Closing Date, of the following conditions precedent to the
satisfaction of each Agent and each Lender:

                  (a)      Credit Agreement; Guarantee and Collateral Agreement,
         etc. The Administrative Agent shall have received (i) this Agreement,
         or, in the case of the Lenders, an Addendum, executed and delivered by
         each Agent, the Borrower and each Person that is a Lender as of the
         Closing Date, (ii) the Guarantee and Collateral Agreement, executed and
         delivered by Holdings, the Borrower and each Subsidiary Guarantor,
         (iii) the Charge Over Shares, duly executed and delivered by Recorded
         Books, LLC pledging 100% of the Capital Stock of the UK Loan Party,
         (iv) the Debenture duly executed and delivered by the UK Loan Party,
         (v) the Collateral Trust Agreement, executed by each party thereto
         other than the Administrative Agent, (vi) an Acknowledgment and Consent
         in the form attached to the Guarantee and Collateral Agreement,
         executed and delivered by each Issuer (as defined therein), if any,
         that is not a Loan Party, (vii) a Subordinated Intercompany Note
         executed by Holdings, the Borrower, and each of its Subsidiaries, and
         (viii) a Control Agreement (A) pertaining to each Securities Account
         and each Deposit Account of any Loan Party pledged to the Collateral
         Trustee pursuant to the Guarantee and Collateral Agreement, executed
         and delivered by each such Loan Party and (B) pertaining to any
         uncertificated securities of the Borrower or any of its Subsidiaries,
         executed by the Borrower or such Subsidiary.

                  In the event that any one or more Persons have not executed
         and delivered an Addendum on the date scheduled to be the Closing Date
         (each such Person being referred to herein as a "Non-Executing
         Person"), the condition referred to in clause (i) above shall
         nevertheless be deemed satisfied if on such date the Borrower and the
         Administrative Agent shall have designated one or more Persons (the
         "Designated Lenders") to assume, in the aggregate, all of the
         Commitments that would have been held by the "Non-Executing Persons"
         (subject to each such Designated Lender's consent) and its execution
         and delivery of an Addendum.

<PAGE>

                                                                              46

                  (b)      Concurrent Transactions, etc.

                           (i)      The following transactions shall have been
         consummated, in each case on terms and conditions reasonably
         satisfactory to each Agent and each Lender:

                  (A)      the Borrower shall have received at least
                  $100,000,000 in gross cash proceeds (before fees and expenses)
                  from the Term Loans on terms and conditions satisfactory to
                  the Lead Arranger and each of the Lenders;

                  (B)      the Borrower shall have received at least
                  $140,000,000 in gross cash proceeds (before fees and expenses)
                  from the issuance of the Senior Notes on terms and conditions
                  satisfactory to the Lead Arranger and each of the Lenders; and

                  (C)      (1) The Administrative Agent shall have received
                  satisfactory evidence that the Existing Credit Facility shall
                  have been terminated, all amounts thereunder shall have been
                  paid in full, and all commitments and reimbursement
                  obligations thereunder shall have been terminated and (2)
                  satisfactory arrangements shall have been made for the
                  termination of all Liens granted in connection therewith, in
                  each case on terms and conditions satisfactory to the Lead
                  Arranger and each of the Lenders.

                           (ii)     The capital and ownership structure of the
         Borrower and its Subsidiaries shall be satisfactory to the Lead
         Arranger and each of the Lenders after giving effect to the
         Recapitalization.

                           (iii)    All outstanding Indebtedness of the Borrower
         and its Subsidiaries prior to the consummation of the Recapitalization
         shall be repaid in full, other than Indebtedness of the Borrower and
         its Subsidiaries not in excess of $1,000,000, and no change of control
         rights under any indebtedness permitted to remain outstanding pursuant
         to this Section 5(b)(iii) shall be triggered by the consummation of the
         Recapitalization.

                  (c)      Pro Forma Balance Sheet; Financial Statements;
         Projections. The Lenders shall have received (i) the Pro Forma Balance
         Sheet, (ii) audited consolidated financial statements of Holdings and
         its Subsidiaries for the 2002, 2001 and 2000 fiscal years, (iii)
         unaudited interim consolidated financial statements of Holdings and its
         Subsidiaries for each fiscal month and quarterly period ended
         subsequent to the date of the latest applicable financial statements
         delivered pursuant to clause (ii) of this paragraph as to which such
         financial statements are available and (iv) financial projections
         (which projections shall be accompanied by a certificate of a
         Responsible Officer stating that such projections are based on
         reasonable estimates, information and assumptions and that such
         Responsible Officer has no reason to believe that such projections are
         incorrect or misleading in any material respect) for fiscal years 2003
         through 2008 (including pro forma financial covenant calculations for
         each fiscal quarter ending after the Closing Date but on or prior to
         December 31, 2004, and thereafter as of the end of each fiscal year
         through 2008) and a satisfactory written analysis of material
         assumptions in connection therewith, in the case of clauses (ii) and
         (iii) prepared in accordance with U.S. GAAP

<PAGE>

                                                                              47

         (subject, in the case of interim financial statements, to year-end
         adjustments and the absence of footnotes), and in the case of clause
         (ii) prepared in accordance with Regulation S-X, except as otherwise
         agreed to by the Lenders.

                  (d)      Approvals. All governmental and third party approvals
         necessary, or in the discretion of the Administrative Agent, advisable,
         in connection with the Recapitalization (including the transactions
         contemplated hereby) and the continuing operations of the Group Members
         shall have been obtained and be in full force and effect.

                  (e)      Lien Searches. The Administrative Agent shall have
         received the results of recent UCC, title and judgment lien search in
         each of the jurisdictions where the Loan Parties or their assets are
         located, lien searches of the records of the U.S. Copyright Office,
         U.S. Patent and Trademark Office and such foreign equivalent offices as
         the Administrative Agent deems appropriate, and each other jurisdiction
         where the Administrative Agent reasonably determines that it is prudent
         to perform such search, and such search shall reveal no title defects
         or liens on any of the assets of the Loan Parties except for title
         defects or liens permitted by Section 7.3 or resolved or discharged on
         or prior to the Closing Date pursuant to documentation satisfactory to
         the Administrative Agent and the Lenders.

                  (f)      Environmental Reports. With respect to each item of
         real property owned by any Group Member, the Administrative Agent shall
         have received a copy of an environmental site assessment report
         conforming to the standards of the ASTM "Standard Practice for
         Environmental Site Assessments: Phase I Environmental Site Assessment
         Process" (ASTM 1527-00) or similar report and other documentation, in
         form and substance satisfactory to the Administrative Agent and the
         Lenders, sufficient to establish that the property does not contain
         identifiable environmental conditions that are likely to cause a
         Material Adverse Effect. With respect to each item of real property
         leased by any Group Member, the Administrative Agent shall have
         received sufficient documentation (which may include, by way of
         example, copies of leases and prior environmental site assessment
         reports) to establish either that the property is not likely to contain
         identifiable environmental conditions or that any such existing
         environmental conditions are not likely to cause a Material Adverse
         Effect.

                  (g)      Fees. The Lenders and the Agents shall have received
         all fees required to be paid, and all expenses for which invoices have
         been presented (including the reasonable fees and expenses of legal
         counsel), on or before the Closing Date.

                  (h)      Closing Certificate. The Administrative Agent shall
         have received a certificate of each Loan Party, dated the Closing Date,
         substantially in the form of Exhibit C, with appropriate insertions and
         attachments including the certificate of formation of each Loan Party
         that is an entity certified by the relevant authority of the
         jurisdiction of organization of such Loan Party, and a long form good
         standing certificate for each Loan Party from its jurisdiction of
         organization. In the case of the certificate of Recorded Books, LLC
         required above, such insertions and attachments shall also include (i)
         a certified copy of an executed shareholder resolution amending the
         articles of association of the UK Loan Party to remove any restrictions
         on the transferability of the shares of the

<PAGE>

                                                                              48

         UK Loan Party upon the enforcement of the security interests in respect
         thereof granted pursuant to the terms of the Charge Over Shares and
         (ii) written confirmation that the UK Loan Party will act as agent for
         Recorded Books, LLC for acceptance of process in respect of any legal
         proceedings instituted in England in respect of such Charge Over
         Shares.

                  (i)      Legal Opinions. The Syndication Agent, the
         Administrative Agent and the Lenders shall have received the following
         executed legal opinions:

                           (i)      the legal opinion of Goodwin Procter LLP,
         counsel to the Borrower and its Subsidiaries, substantially in the form
         of Exhibit F-1;

                           (ii)     the legal opinion of local counsel in each
         of Maryland (substantially in the form of Exhibit F-2) and England
         (substantially in the form of Exhibit F-3) and of such other special
         and local counsel as may be required by the Syndication Agent or the
         Administrative Agent.

         Each such legal opinion shall cover such other matters incident to the
         transactions contemplated by this Agreement as the Syndication Agent,
         the Administrative Agent or a Lender may reasonably require.

                  (j)      Pledged Stock; Stock Powers; Pledged Notes. The
         Collateral Trustee shall have received (i) the certificates
         representing the shares of Capital Stock pledged pursuant to the
         Guarantee and Collateral Agreement and the Charge Over Shares, together
         with an undated (and, in the case of the UK Loan Party, stamped)
         instrument of transfer for each such certificate executed in blank by a
         duly authorized officer of the pledgor thereof and (ii) each promissory
         note (if any) pledged to the Collateral Trustee pursuant to the
         Guarantee and Collateral Agreement endorsed (without recourse) in blank
         (or accompanied by an executed transfer form in blank) by the pledgor
         thereof.

                  (k)      Filings, Registrations and Recordings. Each document
         (including any Uniform Commercial Code financing statement) required
         by, or comprising, the Security Documents or under law or reasonably
         requested by the Administrative Agent to be filed, registered or
         recorded in order to create in favor of the Collateral Trustee, for the
         benefit of the Secured Parties, a perfected Lien on the Collateral
         described therein, prior and superior in right to any other Person
         (other than with respect to Liens expressly permitted by Section 7.3),
         shall be in proper form for filing, registration or recordation and
         delivered to the Administrative Agent, as applicable.

                  (l)      Mortgages, etc. (i) The Administrative Agent shall
         have received a Mortgage and a UCC-1 financing statement with respect
         to each Mortgaged Property, executed and delivered by a duly authorized
         officer of each party thereto.

                           (ii)     The Administrative Agent shall have received
         in respect of each Mortgaged Real Property a mortgagee's title
         insurance policy (or policies) or marked up unconditional binder for
         such insurance. Each such policy shall (A) be in an amount satisfactory
         to the Lenders; (B) be issued at ordinary rates; (C) insure that the
         Real Property Mortgage insured thereby creates a valid first Lien on
         such Mortgaged Real

<PAGE>

                                                                              49

         Property free and clear of all defects and encumbrances, except as
         permitted by the Lenders in their reasonable discretion; (D) name the
         Collateral Trustee for the benefit of the Secured Parties as the
         insured thereunder; (E) be in the form of ALTA Loan Policy - 1970
         (Amended 10/17/70 and 10/17/84) (or equivalent policies); (F) contain
         such endorsements and affirmative coverage as the Lenders may
         reasonably request; and (G) be issued by title companies satisfactory
         to the Lenders (including any such title companies acting as
         co-insurers or reinsurers, at the option of the Lenders). The
         Administrative Agent shall have received evidence satisfactory to the
         Lenders that all premiums in respect of each such policy, all charges
         for mortgage recording tax, all fees and expenses in connection with
         recording the Mortgages and UCC-1 financing statements and all related
         expenses, if any, have been paid.

                           (iii)    The Administrative Agent shall have received
         a copy of all recorded documents referred to, or listed as exceptions
         to title in, the title policy or policies referred to in clause (ii)
         above and a copy of all other material documents affecting the
         Mortgaged Properties.

                  (m)      Solvency Certificate. The Administrative Agent shall
         have received a solvency certificate from the chief financial officer
         of the Borrower substantially in the form of Exhibit K.

                  (n)      Insurance. The Administrative Agent shall have
         received insurance certificates satisfying the requirements of Section
         5.3 of the Guarantee and Collateral Agreement.

                  (o)      Rating. The Borrower and the Revolving Facility shall
         be rated at least B2 by Moody's and at least B+ by S&P, in each case,
         with not less than stable outlook.

                  (p)      Absence of Changes. The Lead Arranger and the Lenders
         shall be satisfied that there shall not have occurred or become known
         to it any Material Adverse Change.

                  (q)      Minimum Consolidated EBITDA and Consolidated Leverage
         Ratio. (i) The Consolidated EBITDA for the twelve months ended on June
         30, 2003 (calculated giving pro forma effect to the Recapitalization
         and the use of proceeds thereof as if they had occurred on the first
         day of such twelve-month period) shall have been at least $48,000,000
         from planned continuing operations, as evidenced by calculations
         submitted by the Borrower to the Lenders in writing made in accordance
         with the financial statements delivered pursuant to Section 5.1(c), and
         in reasonable detail satisfactory to the Lenders (which calculations
         shall take into account the non-recurring charges listed on Schedule
         1.2).

                           (ii)     The Consolidated Leverage Ratio for the
         twelve months ended on June 30, 2003 (calculated giving pro forma
         effect to the Recapitalization and the use of proceeds thereof and
         certain other non-recurring adjustments listed on Schedule 1.2 as if
         they had occurred on the first day of such twelve-month period) shall
         have been no greater than 5.0x, as evidenced by calculations submitted
         by the Borrower to the Lead

<PAGE>

                                                                              50

         Arranger in writing, in accordance with the financial statements
         delivered pursuant to Section 5.1(c), and in reasonable detail
         satisfactory to the Lenders.

                  5.2.     Conditions to Each Extension of Credit. The
effectiveness of this agreement and the agreement of each Lender to make any
extension of credit requested to be made by it on any date (including its
initial extension of credit) is subject to the satisfaction of the following
conditions precedent:

                  (a)      No Default. Both before and after giving effect to
         such extension of credit and the application of proceeds thereof (but
         if any Default or Event of Default of the nature referred to in Section
         8(e) shall have occurred, without giving effect to the application,
         directly or indirectly, of the proceeds of such extension of credit, if
         such proceeds are to be applied, directly or indirectly (including if
         the making of such extension of credit shall free up other funds for
         such purpose) to the payment of any amount in respect of other
         Indebtedness), no Default or Event of Default shall have occurred and
         be continuing.

                  (b)      Leverage Ratios. On the date of such extension of
         credit, both before and after giving effect to such extension of credit
         and the application of proceeds thereof (but if any Default or Event of
         Default of the nature referred to in Section 8(e) shall have occurred,
         without giving effect to the application, directly or indirectly, of
         the proceeds of such extension of credit, if such proceeds are to be
         applied, directly or indirectly (including if the making of such
         extension of credit shall free up other funds for such purpose) to the
         payment of any amount in respect of other Indebtedness), each of the
         Consolidated Leverage Ratio and the Consolidated Senior Secured
         Leverage Ratio on such date shall be no greater than the Consolidated
         Leverage Ratio or the Consolidated Senior Secured Leverage Ratio, as
         the case may be, set forth in Section 7.1 opposite the period set forth
         in such Section in which such date falls. For purposes of this Section
         5.2(b) only, Consolidated EBITDA as used in calculating the
         Consolidated Leverage Ratio and Consolidated Senior Secured Leverage
         Ratio shall be computed for the 12-month period ended on the last day
         of the month for which the most recent financial statements have been
         required to be delivered pursuant to Section 6.1.

                  (c)      Representations and Warranties. Each of the
         representations and warranties made by any Loan Party in or pursuant to
         the Loan Documents, the Term Loan Agreement, or any purchase agreement
         or similar document relating to the Senior Notes shall be true and
         correct (or, for each extension of credit requested subsequent to the
         Closing Date, in all material respects) on and as of such date as if
         made on and as of such date (unless such representations and warranties
         specifically refer to a certain date, in which case such
         representations and warranties shall have been true and correct on and
         as of such date) after giving effect to the extensions of credit
         requested to be made on such date and the application of proceeds
         thereof (but if any Default or Event of Default of the nature referred
         to in Section 8(e) shall have occurred, without giving effect to the
         application, directly or indirectly, of the proceeds of such extension
         of credit, if such proceeds are to be applied, directly or indirectly
         (including if the making of such extension of credit shall free up
         other funds for such purpose) to the payment of any amount in respect
         of other Indebtedness).

<PAGE>

                                                                              51

                  (d)      Maximum Cash Balance. The amount of cash and Cash
         Equivalents available to the Borrower and its Subsidiaries, after
         giving effect to the extensions of credit requested to be made on such
         date and the proposed application of proceeds thereof, shall not exceed
         $7,000,000.

                  (e)      No Conflict with Senior Notes and Term Loans. The
         drawing requested by the Borrower shall be permitted by the terms of
         the Senior Note Indenture and the Term Loan Agreement.

                  (f)      Satisfactory Legal Form. All documents executed or
         submitted pursuant hereto by or on behalf of any Loan Party shall be
         reasonably satisfactory in form and substance to the Syndication Agent
         and the Administrative Agent, and the Syndication Agent and the
         Administrative Agent shall have received all information, approvals,
         opinions, documents or instruments as they may reasonably request.

Each borrowing by and issuance of a Letter of Credit on behalf of the Borrower
hereunder shall constitute a representation and warranty by the Borrower as of
the date of such extension of credit (both before and after giving effect
thereto) that the conditions contained in this Section 5.2 have been satisfied.

                        SECTION 6. AFFIRMATIVE COVENANTS

                  The Borrower hereby agrees that, so long as the Commitments
remain in effect, any Letter of Credit remains outstanding or any Loan or other
amount is owing to any Lender or Agent hereunder, the Borrower shall and shall
cause each of its Subsidiaries to:

                  6.1.     Financial Statements. Furnish to the Administrative
Agent (and the Administrative Agent shall furnish to each Lender):

                  (a)      (i) as soon as available, but in any event within 90
         days after the end of each fiscal year of Holdings, a copy of the
         audited consolidated balance sheet of Holdings and its consolidated
         Subsidiaries as at the end of such year and the related audited
         consolidated statements of income and of cash flows for such year,
         setting forth in each case in comparative form the figures for the
         previous year, reported on without a "going concern" or like
         qualification or exception, or qualification arising out of the scope
         of the audit, by Ernst & Young LLP or other independent certified
         public accountants of nationally recognized standing, and (ii) an
         unaudited consolidating balance sheet of Holdings (or a footnote to the
         consolidated balance sheet of Holdings and its consolidated
         Subsidiaries) setting forth separately and in reasonable detail the
         financial condition of the Borrower and its Subsidiaries as of the end
         of such fiscal year and the related consolidating statements of income
         and cash flows for such fiscal year, certified by a Responsible Officer
         on behalf of Holdings;

                  (b)      (i) as soon as available, but in any event not later
         than 45 days after the end of each of the first three quarterly periods
         of each fiscal year of Holdings, the unaudited consolidated balance
         sheet of Holdings and its consolidated Subsidiaries as at the end of
         such quarter and the related unaudited consolidated statements of
         income and

<PAGE>

                                                                              52

         of cash flows for such quarter and the portion of the fiscal year
         through the end of such quarter, setting forth in each case in
         comparative form the figures for the comparable period of the previous
         year, certified by a Responsible Officer as being fairly stated in all
         material respects (subject to normal year-end audit adjustments),and
         (ii) an unaudited consolidating balance sheet of Holdings (or a
         footnote to the consolidated balance sheet of Holdings and its
         consolidated Subsidiaries) setting forth separately and in reasonable
         detail the financial condition of the Borrower and its Subsidiaries as
         of the end of such quarter and the related consolidating statements of
         income and cash flows for such fiscal quarter, certified by a
         Responsible Officer on behalf of Holdings; and

                  (c)      at the Borrower's option, either (i) as soon as
         available, but in any event not later than 30 days after the end of
         each month occurring during each fiscal year of the Borrower (other
         than the third, sixth, ninth and twelfth such month), the unaudited
         consolidated balance sheets of the Borrower and its Subsidiaries as at
         the end of such month and the related unaudited consolidated statements
         of income and of cash flows for such month and the portion of the
         fiscal year through the end of such month, setting forth in each case
         in comparative form the figures for the comparable period of the
         previous year, certified by a Responsible Officer as being fairly
         stated in all material respects (subject to normal year-end audit
         adjustments), or (ii) (A) as soon as available, but in any event not
         later than 30 days after the end of each month occurring during each
         fiscal year of Holdings (other than the third, sixth, ninth and twelfth
         such month), the unaudited consolidated balance sheets of Holdings and
         its Subsidiaries as at the end of such month and the related unaudited
         consolidated statements of income and of cash flows for such month and
         the portion of the fiscal year through the end of such month, setting
         forth in each case in comparative form the figures for the comparable
         period of the previous year, certified by a Responsible Officer as
         being fairly stated in all material respects (subject to normal
         year-end audit adjustments), and (B) an unaudited consolidating balance
         sheet of Holdings (or a footnote to the consolidated balance sheet of
         Holdings and its consolidated Subsidiaries) setting forth separately
         and in reasonable detail the financial condition of the Borrower and
         its Subsidiaries as of the end of such month and the related
         consolidating statements of income and cash flows for such month,
         certified by a Responsible Officer on behalf of Holdings.

All such financial statements shall be complete and correct in all material
respects and shall be prepared in reasonable detail and in accordance with GAAP
applied consistently throughout the periods reflected therein and with prior
periods (except as approved by such accountants or officer, as the case may be,
and disclosed therein).

                  6.2.     Certificates; Other Information. Furnish to the
Administrative Agent, and the Administrative Agent shall furnish to each Lender
(or, in the case of clause (g), to the relevant Lender):

                  (a)      (i) concurrently with the delivery of the financial
         statements referred to in Section 6.1(a), a certificate of the
         independent certified public accountants reporting on such financial
         statements stating that in making the examination necessary therefor no
         knowledge was obtained of any Default or Event of Default, except as
         specified in such certificate and (ii) promptly upon receipt thereof,
         copies of all "management letters"

<PAGE>

                                                                              53

         submitted to any Loan Party by the independent certified public
         accountants referred to in clause (i) in connection with each audit
         made by such accountants;

                  (b)      concurrently with the delivery of any financial
         statements pursuant to Section 6.1(a) or (b), (i) a certificate of a
         Responsible Officer stating that, to the best of each such Responsible
         Officer's knowledge, each Loan Party during such period has observed or
         performed all of its covenants and other agreements, and satisfied
         every condition, contained in this Agreement and the other Loan
         Documents to which it is a party to be observed, performed or satisfied
         by it, and that such Responsible Officer has obtained no knowledge of
         any Default or Event of Default except as specified in such certificate
         and (ii) in the case of quarterly or annual financial statements, (x) a
         Compliance Certificate, substantially in the form of Exhibit B,
         containing all information and calculations necessary for determining
         compliance by each Group Member with the provisions of this Agreement
         referred to therein as of the last day of the fiscal quarter or fiscal
         year of the Borrower, as the case may be, and, if applicable, for
         determining the Applicable Margins, and (y) to the extent not
         previously disclosed to the Administrative Agent, a listing of any
         registered trademarks or copyrights acquired by any Loan Party since
         the date of the most recent list delivered pursuant to this clause (y)
         (or, in the case of the first such list so delivered, since the Closing
         Date);

                  (c)      (i) as soon as available, and in any event no later
         than 60 days after the end of each fiscal year of Holdings, a detailed
         consolidated budget for the then-current fiscal year (including a
         projected consolidated balance sheet of Holdings and its Subsidiaries
         as of the end of the then-current fiscal year, the related consolidated
         statements of projected cash flow, projected changes in financial
         position and projected income and a description of the underlying
         assumptions applicable thereto and pro forma financial covenant
         calculations for each fiscal quarter during the then-current fiscal
         year), and (ii) as soon as available and in any event within 3 Business
         Days of the effective date thereof, notice of any material
         modifications or significant revisions, if any, of such budget (which
         shall not include changes resulting from immaterial adjustments to the
         timing of any proposed borrowings);

                  (d)      if Holdings is not then a reporting company under the
         Securities Exchange Act of 1934, as amended, within 45 days after the
         end of each fiscal quarter of Holdings (or 90 days, in the case of the
         last fiscal quarter of any fiscal year), a narrative discussion and
         analysis of the financial condition and results of operations of
         Holdings and its Subsidiaries for such fiscal quarter and for the
         period from the beginning of the then current fiscal year to the end of
         such fiscal quarter, as compared to the comparable periods of the
         previous year;

                  (e)      no later than 5 Business Days prior to the execution
         thereof by any Group Member, copies of substantially final drafts of
         any proposed amendment, supplement, waiver or other modification with
         respect to the Senior Note Indenture or the Term Loan Agreement;

                  (f)      unless previously delivered to the Administrative
         Agent, within five days after the same are sent, copies of all
         financial statements and reports that Holdings or the

<PAGE>

                                                                              54

         Borrower sends to the holders of any class of its debt securities or
         public equity securities and, within five days after the same are
         filed, copies of all financial statements and reports that Holdings or
         the Borrower may make to, or file with, the SEC; and

                  (g)      promptly, such additional financial and other
         information as the Administrative Agent, the Syndication Agent or any
         Lender may from time to time reasonably request.

                  6.3.     Payment of Obligations. Pay, discharge or otherwise
satisfy at or before maturity or before they become delinquent, as the case may
be, all its material obligations of whatever nature (including all taxes,
assessments and governmental charges or levies imposed upon it or upon its
income or profits or in respect of its property), except where the amount or
validity thereof is currently being contested in good faith by appropriate
proceedings and reserves in conformity with GAAP with respect thereto have been
provided on the books of the relevant Group Member.

                  6.4.     Maintenance of Existence; Compliance. (a) (i)
Preserve, renew and keep in full force and effect its organizational existence
and (ii) take all reasonable action to maintain all rights, privileges and
franchises necessary or desirable in the normal conduct of its business, except,
in each case, as otherwise permitted by Section 7.4 and except, in the case of
clause (ii) above, to the extent that failure to do so could not reasonably be
expected to have a Material Adverse Effect;

                  (b)      Comply with all Contractual Obligations and
Requirements of Law except, in each case, to the extent that failure to so
comply could not, in the aggregate, reasonably be expected to have a Material
Adverse Effect.

                  6.5.     Maintenance of Property; Insurance. (a) Keep all
property useful and necessary in its business in good working order and
condition, ordinary wear and tear excepted and (b) maintain with financially
sound and reputable insurance companies insurance on all its property in at
least such amounts and against at least such risks (but including in any event
public liability, product liability and business interruption) as are usually
insured against in the same general area by companies engaged in the same or a
similar business, in each case naming the Collateral Trustee on behalf of the
Secured Parties as loss payee or additional insured, as applicable, and
providing that no cancellation or modification of the policies will be made
without thirty days' prior written notice to the Administrative Agent.

                  6.6.     Inspection of Property; Books and Records;
Discussions. (a) Keep proper books and records of account and (b) permit
representatives of any Lender to visit and inspect any of its properties and
examine and make abstracts from any of its books and records at any reasonable
time and as often as may reasonably be desired and to discuss the business,
operations, properties and financial and other condition of the Group Members
with officers and employees of the Group Members and with their independent
certified public accountants.

                  6.7.     Notices. Promptly give notice to the Administrative
Agent, and the Administrative Agent shall furnish such notice to each Lender,
of:

                  (a)      the occurrence of any Default or Event of Default;

<PAGE>

                                                                              55

                  (b)      any (i) default or event of default under any
         Contractual Obligation of any Group Member that, if not cured, could
         reasonably be expected to have a Material Adverse Effect, (ii)
         litigation, investigation or proceeding that may exist at any time
         between any Group Member and any Governmental Authority that, if
         adversely determined, would reasonably be expected to have a Material
         Adverse Effect, or (iii) strikes or other labor disputes of the type
         and materiality described in Section 4.12;

                  (c)      any litigation or proceeding affecting any Group
         Member (i) in which the amount of the claim against any Group Member is
         $1,000,000 or more and not covered by insurance, (ii) in which
         injunctive or similar relief is sought and which, if such relief is
         granted, would reasonably be expected to have a Material Adverse
         Effect, or (iii) which relates to any Loan Document;

                  (d)      the following events, as soon as possible and in any
         event within 30 days after the Borrower knows or has reason to know
         thereof: (i) the occurrence of any Reportable Event with respect to any
         Plan, a failure to make any required contribution to a Plan, the
         creation of any Lien in favor of the PBGC or a Plan or any withdrawal
         from, or the termination, Reorganization or Insolvency of, any
         Multiemployer Plan or (ii) the institution of proceedings or the taking
         of any other action by the PBGC or the Borrower or any Commonly
         Controlled Entity or any Multiemployer Plan with respect to the
         withdrawal from, or the termination, Reorganization or Insolvency of,
         any Plan; and

                  (e)      any development or event that has had or could
         reasonably be expected to have a Material Adverse Effect.

Each notice pursuant to this Section 6.7 shall be accompanied by a statement of
a Responsible Officer setting forth details of the occurrence referred to
therein and stating what action Holdings, the Borrower or the relevant
Subsidiary proposes to take with respect thereto.

                  6.8.     Environmental Laws. (a) Comply in all material
respects with, and use reasonable efforts to ensure compliance in all material
respects by all tenants and subtenants, if any, with, all applicable
Environmental Laws, and obtain and comply in all material respects with and
maintain, and use reasonable efforts to ensure that all tenants and subtenants
obtain and comply in all material respects with and maintain, any and all
licenses, approvals, notifications, registrations or permits required by
applicable Environmental Laws.

                  (a)      Conduct and complete all investigations, studies,
         sampling and testing, and all remedial, removal and other actions
         required under Environmental Laws or otherwise reasonably necessary to
         address environmental conditions that could give rise to material
         liability under Environmental Laws, and promptly comply with all lawful
         orders and directives of all Governmental Authorities regarding
         Environmental Laws.

                  6.9.     Interest Rate Protection. In the case of the
Borrower, enter into, and thereafter maintain, Hedge Agreements to the extent
necessary to provide that at least 50% of the aggregate principal amount of the
outstanding Indebtedness of the Borrower under clause (a) of the definition of
"Indebtedness" has a fixed rate of interest, or is subject to interest rate
protection for a period of not less than three years, or, if shorter, a period
ending no earlier than

<PAGE>

                                                                              56

the Revolving Termination Date, which Hedge Agreements shall have terms and
conditions reasonably satisfactory to the Administrative Agent.

                  6.10.    Additional Collateral, etc. (a) With respect to any
Property developed, authored, revised, updated, adapted, translated, collected,
compiled, licensed, or acquired after the Closing Date by or on behalf of any
Group Member (other than (x) any Property described in paragraph (b), (c) or (d)
below, (y) any Property subject to a Lien expressly permitted by Section 7.3(g)
and (z) Property acquired by any Excluded Foreign Subsidiary) as to which the
Collateral Trustee, for the benefit of the Secured Parties, does not have a
perfected first priority Lien (subject to Permitted Liens), promptly (i) execute
and deliver to the Administrative Agent such amendments to the Guarantee and
Collateral Agreement or such other documents as the Administrative Agent deems
necessary or advisable to grant to the Collateral Trustee, for the benefit of
the Secured Parties, a security interest in such property, and (ii) take all
actions necessary or advisable to grant to the Collateral Trustee, for the
benefit of the Secured Parties, a perfected first priority security interest in
such property (subject to Permitted Liens), including the filing of Uniform
Commercial Code financing statements in such jurisdictions as may be required by
the Guarantee and Collateral Agreement or by law or as may be requested by the
Administrative Agent and, in the case of newly developed, authored, revised,
updated, adapted, translated, collected, compiled, licensed or acquired
Intellectual Property, and, to the extent in conformity with the Borrower's
ordinary course business practices, the registration of such property in the
U.S. Copyright Office or Patent and Trademark Office, as applicable, or foreign
equivalents thereof, and recordation in the U.S. Copyright Office or Patent and
Trademark Office, as applicable, or foreign equivalents thereof, of Intellectual
Property Mortgages covering such property.

                  (b)      With respect to any fee interest in any real property
having a value (together with improvements thereof) of at least $1,000,000
acquired after the Closing Date by any Group Member (other than (y) any such
real property subject to a Lien expressly permitted by Section 7.3(g) and (z)
real property acquired by any Excluded Foreign Subsidiary) (i) promptly execute
and deliver a first priority Real Property Mortgage (subject to Permitted
Liens), in favor of the Collateral Trustee, for the benefit of the Secured
Parties, covering such real property, (ii) at least 30 days prior to the
purchase of the real property, provide the Administrative Agent with a copy of
an environmental site assessment report conforming to the standards of the ASTM
"Standard Practice for Environmental Site Assessments: Phase I Environmental
Site Assessment Process" (ASTM 1527-00) along with such other documentation, in
form and substance satisfactory to the Administrative Agent, sufficient to
establish that the property does not contain identifiable environmental
conditions that are likely to cause a Material Adverse Effect; (iii) if
requested by the Administrative Agent, promptly provide the Lenders with (x)
title and extended coverage insurance covering such real property in an amount
at least equal to the purchase price of such real property (or such other amount
as shall be reasonably specified by the Administrative Agent) as well as a
current ALTA survey thereof, together with a surveyor's certificate and (y) any
consents or estoppels reasonably deemed necessary or advisable by the
Administrative Agent in connection with such Real Property Mortgage, each of the
foregoing in form and substance reasonably satisfactory to the Administrative
Agent and (iv) deliver to the Administrative Agent legal opinions relating to
the matters described above, which opinions shall be in form and substance, and
from counsel, reasonably satisfactory to the Administrative Agent.

<PAGE>

                                                                              57

                  (c)      With respect to any new Subsidiary (other than an
         Excluded Foreign Subsidiary) created or acquired after the Closing Date
         by any Group Member (which, for the purposes of this paragraph (c),
         shall include any existing Subsidiary that ceases to be an Excluded
         Foreign Subsidiary), promptly (i) execute and deliver to the
         Administrative Agent such amendments to the Guarantee and Collateral
         Agreement and other documents and take such other actions as the
         Administrative Agent deems necessary or advisable to grant to the
         Collateral Trustee, for the benefit of the Secured Parties, a perfected
         first priority security interest in the Capital Stock of such new
         Subsidiary that is owned by any Group Member, (ii) deliver to the
         Collateral Trustee the certificates representing such Capital Stock,
         together with undated stock powers, in blank, executed and delivered by
         a duly authorized officer of the relevant Group Member, (iii) cause
         such new Subsidiary (A) to become a party to the Guarantee and
         Collateral Agreement, (B) to take such actions necessary or advisable
         to grant to the Collateral Trustee for the benefit of the Secured
         Parties a perfected first priority security interest in the Collateral
         described in the Guarantee and Collateral Agreement with respect to
         such new Subsidiary, including the filing of Uniform Commercial Code
         financing statements in such jurisdictions as may be required by the
         Guarantee and Collateral Agreement or by law or as may be requested by
         the Administrative Agent and (C) to deliver to the Administrative Agent
         a certificate of such Subsidiary, substantially in the form of Exhibit
         C, with appropriate insertions and attachments, and (iv) if reasonably
         requested by the Administrative Agent, deliver to the Administrative
         Agent legal opinions relating to the matters described above, which
         opinions shall be in form and substance, and from counsel, reasonably
         satisfactory to the Administrative Agent.

                  (d)      With respect to any new Excluded Foreign Subsidiary
         created or acquired after the Closing Date by any Group Member (other
         than by any Group Member that is an Excluded Foreign Subsidiary),
         promptly (i) execute and deliver to the Administrative Agent such
         amendments to the Guarantee and Collateral Agreement, Foreign Pledge
         Agreements and other documents and take such other actions as the
         Administrative Agent deems necessary or advisable to grant to the
         Collateral Trustee, for the benefit of the Secured Parties, a perfected
         first priority security interest in the Capital Stock of such new
         Subsidiary that is owned by any such Group Member (provided that in no
         event shall more than 66.5% of the total outstanding voting Capital
         Stock of any such new Subsidiary be required to be so pledged), (ii)
         deliver to the Collateral Trustee the certificates representing such
         Capital Stock, together with undated (and, if relevant, stamped) stock
         powers, in blank, executed and delivered by a duly authorized officer
         of the relevant Group Member and take such other action as may be
         necessary or, in the opinion of the Administrative Agent, desirable to
         perfect or protect the Collateral Trustee's security interest therein,
         and (iii) if reasonably requested by the Administrative Agent, deliver
         to the Administrative Agent legal opinions relating to the matters
         described above, which opinions shall be in form and substance, and
         from counsel, reasonably satisfactory to the Administrative Agent.

                  (e)      The Borrower shall, and shall cause each of its
         Subsidiaries to, use its commercially reasonable efforts (which shall
         not require the payment of any fee to obtain any Landlord Waiver) to
         deliver to the Administrative Agent within 30 days after the Closing
         Date a Landlord Waiver executed by the lessor of any real property that
         is currently leased by the Borrower or any such Subsidiary for a term
         ending subsequent to the first anniversary of the Closing Date in any
         state which by statute grants such lessor a "landlord's" (or similar)
         Lien which is superior to that of the Collateral Trustee, and to the
         extent any such Landlord Waiver is

<PAGE>

                                                                              58

         not so executed and delivered, a written explanation of the Borrower as
         to why the Borrower or such Subsidiary, as the case may be, was unable
         to obtain such Landlord Waiver. Prior to entering into any new lease of
         real property or renewing any existing lease of real property following
         the Closing Date, the Borrower shall, and shall cause each of its
         Subsidiaries to, use its commercially reasonable efforts to deliver to
         the Administrative Agent a Landlord Waiver executed by the lessor of
         any real property that is to be leased by the Borrower or such
         Subsidiary for a term in excess of one year in any state which by
         statute grants such lessor a "landlord's" (or similar) Lien which is
         superior to that of the Collateral Trustee.

                  (f)      Within 60 days following the Closing Date, the
         Administrative Agent shall have received, and the title insurance
         company issuing the policy referred to in Section 5.1(l) (ii) (the
         "Title Insurance Company") shall have received, maps or plats of an
         as-built survey of the site of the Mortgaged Real Property set forth on
         Schedule 1.1(b) certified to the Administrative Agent and the Title
         Insurance Company in a manner satisfactory to them, dated a date
         satisfactory to the Administrative Agent and the Title Insurance
         Company by an independent professional licensed land surveyor
         satisfactory to the Administrative Agent and the Title Insurance
         Company, which maps or plats and the surveys on which they are based
         shall be made in accordance with the Minimum Standard Detail
         Requirements for Land Title Surveys jointly established and adopted by
         the American Land Title Association and the American Congress on
         Surveying and Mapping in 1992, and, without limiting the generality of
         the foregoing, there shall be surveyed and shown on such maps, plats or
         surveys the following: (A) the locations on such sites of all the
         buildings, structures and other improvements and the established
         building setback lines; (B) the lines of streets abutting the sites and
         width thereof; (C) all access and other easements appurtenant to the
         sites; (D) all roadways, paths, driveways, easements, encroachments and
         overhanging projections and similar encumbrances affecting the site,
         whether recorded, apparent from a physical inspection of the sites or
         otherwise known to the surveyor; (E) any encroachments on any adjoining
         property by the building structures and improvements on the sites; (F)
         if the site is described as being on a filed map, a legend relating the
         survey to said map; and (G) the flood zone designations, if any, in
         which the Mortgaged Real Properties are located.

<PAGE>

                                                                              59

                  6.11.    Further Assurances. From time to time execute and
deliver, or cause to be executed and delivered, such additional instruments,
certificates or documents, and take all such actions, as the Syndication Agent
or the Administrative Agent may reasonably request for the purposes of
implementing or effectuating the provisions of this Agreement and the other Loan
Documents, or of more fully perfecting or renewing the rights of the Collateral
Trustee and the Secured Parties with respect to the Collateral (or with respect
to any additions thereto or replacements or proceeds thereof or with respect to
any other property or assets hereafter acquired by the borrower or any
Subsidiary which may be deemed to be part of the Collateral) pursuant hereto or
thereto. Upon the exercise by the Collateral Trustee or any Secured Party of any
power, right, privilege or remedy pursuant to this Agreement or the other Loan
Documents which requires any consent, approval, recording qualification or
authorization of any Governmental Authority, the Borrower will execute and
deliver, or will cause the execution and delivery of, all applications,
certifications, instruments and other documents and papers that the Collateral
Trustee or such Secured Parties may be required to obtain from the Borrower or
any of its Subsidiaries for such governmental consent, approval, recording,
qualification or authorization.

                         SECTION 7. NEGATIVE COVENANTS

                  The Borrower hereby agrees that, so long as the Commitments
remain in effect, any Letter of Credit remains outstanding or any Loan or other
amount is owing to any Lender or Agent hereunder, the Borrower shall not, and
shall not permit any of its Subsidiaries to, directly or indirectly:

                  7.1.     Financial Condition Covenants. (a) Consolidated
Leverage Ratio. Permit the Consolidated Leverage Ratio at the end of any period
set forth below to exceed the ratio set forth below opposite such period:

<TABLE>
<CAPTION>
                                                Consolidated
      Period                                   Leverage Ratio
      ------                                   --------------
<S>                                            <C>
7/1/03 - 9/30/03                                    5.75x
10/1/03 - 12/31/03                                  5.75x
1/1/04 - 3/31/04                                    5.75x
4/1/04 - 6/30/04                                    5.75x
7/1/04 - 9/30/04                                    5.75x
10/1/04 - 12/31/04                                  5.60x
1/1/05 - 3/31/05                                    5.60x
4/1/05 - 6/30/05                                    5.60x
7/1/05 - 9/30/05                                    5.60x
10/1/05 - 12/31/05                                  5.25x
1/1/06 - 3/31/06                                    5.25x
4/1/06 - 6/30/06                                    5.25x
7/1/06 - 9/30/06                                    5.00x
10/1/06 - 12/31/06                                  4.85x
1/1/07 - 3/31/07                                    4.85x
4/1/07 - 6/30/07                                    4.85x
7/1/07 - 9/30/07                                    4.85x
</TABLE>

<PAGE>

                                                                              60

<TABLE>
<S>                                                 <C>
10/1/07 - 12/31/07                                  4.85x
1/1/08-3/31/08                                      4.85x
4/1/08-5/20/08                                      4.85x
</TABLE>

                  (b)      Consolidated Interest Coverage Ratio. Permit the
Consolidated Interest Coverage Ratio for any period of four consecutive fiscal
quarters of the Borrower ending with the last day of any period set forth below
to be less than the ratio set forth below opposite such period:

<TABLE>
<CAPTION>
                                           Consolidated Interest
     Period                                   Coverage Ratio
     ------                                   --------------
<S>                                        <C>
7/1/03 - 9/30/03                                    1.80x
10/1/03 - 12/31/03                                  1.80x
1/1/04 - 3/31/04                                    1.80x
4/1/04 - 6/30/04                                    1.80x
7/1/04 - 9/30/04                                    1.85x
10/1/04 - 12/31/04                                  1.85x
1/1/05 - 3/31/05                                    1.85x
4/1/05 - 6/30/05                                    1.85x
7/1/05 - 9/30/05                                    1.90x
10/1/05 - 12/31/05                                  1.90x
1/1/06 - 3/31/06                                    1.90x
4/1/06 - 6/30/06                                    1.90x
7/1/06 - 9/30/06                                    2.00x
10/1/06 - 12/31/06                                  2.00x
1/1/07 - 3/31/07                                    2.05x
4/1/07 - 6/30/07                                    2.05x
7/1/07 - 9/30/07                                    2.10x
10/1/07 - 12/31/07                                  2.10x
1/1/08-3/31/08                                      2.10x
4/1/08-5/20/08                                      2.10x
</TABLE>

; provided, that for the purposes of determining the ratio described above for
the periods ending September 30, 2003, December 31, 2003, and March 31, 2004,
Consolidated Interest Expense for the relevant period shall be deemed to equal
Consolidated Interest Expense for such period (and, in the case of the latter
two such determinations, each previous period commencing after the Closing Date)
multiplied by 4, 2 and 4/3, respectively.

                  (c)      Consolidated Fixed Charge Coverage Ratio. Permit the
Consolidated Fixed Charge Coverage Ratio for any period of four consecutive
fiscal quarters of the Borrower ending with the last day of any period set forth
below to be less than the ratio set forth below opposite such period:

<PAGE>

                                                                              61

<TABLE>
<CAPTION>
                                           Consolidated Fixed Charge
      Period                                    Coverage Ratio
      ------                                    --------------
<S>                                        <C>
7/1/03 - 9/30/03                                    1.00x
10/1/03 - 12/31/03                                  1.00x
1/1/04 - 3/31/04                                    1.00x
4/1/04 - 6/30/04                                    1.00x
7/1/04 - 9/30/04                                    1.00x
10/1/04 - 12/31/04                                  1.00x
1/1/05 - 3/31/05                                    1.00x
4/1/05 - 6/30/05                                    1.00x
7/1/05 - 9/30/05                                    1.00x
10/1/05 - 12/31/05                                  1.00x
1/1/06 - 3/31/06                                    1.00x
4/1/06 - 6/30/06                                    1.00x
7/1/06 - 9/30/06                                    1.00x
10/1/06 - 12/31/06                                  1.05x
1/1/07 - 3/31/07                                    1.05x
4/1/07 - 6/30/07                                    1.05x
7/1/07 - 9/30/07                                    1.05x
10/1/07 - 12/31/07                                  1.05x
1/1/08-3/31/08                                      1.05x
4/1/08-5/20/08                                      1.05x
</TABLE>

; provided, that for the purposes of determining the ratio described above for
the fiscal quarters of the Borrower ending September 30, 2003, December 31,
2003, and March 31, 2004, Consolidated Interest Expense for the relevant period
shall be deemed to equal Consolidated Interest Expense for such fiscal quarter
(and, in the case of the latter two such determinations, each previous fiscal
quarter commencing after the Closing Date) multiplied by 4, 2 and 4/3,
respectively.

                  (d)      Consolidated Senior Secured Leverage Ratio. Permit
the Consolidated Senior Secured Leverage Ratio at the end of any period set
forth below to exceed the ratio set forth below opposite such period:

<TABLE>
<CAPTION>
                                        Consolidated Senior Secured
     Period                                   Leverage Ratio
     ------                                   --------------
<S>                                     <C>
7/1/03 - 9/30/03                                    2.50x
10/1/03 - 12/31/03                                  2.50x
1/1/04 - 3/31/04                                    2.50x
4/1/04 - 6/30/04                                    2.50x
7/1/04 - 9/30/04                                    2.50x
10/1/04 - 12/31/04                                  2.40x
1/1/05 - 3/31/05                                    2.40x
4/1/05 - 6/30/05                                    2.40x
7/1/05 - 9/30/05                                    2.40x
10/1/05 - 12/31/05                                  2.20x
1/1/06 - 3/31/06                                    2.20x
4/1/06 - 6/30/06                                    2.20x
</TABLE>

<PAGE>

                                                                              62

<TABLE>
<S>                                                 <C>
7/1/06 - 9/30/06                                    2.00x
10/1/06 - 12/31/06                                  2.00x
1/1/07 - 3/31/07                                    2.00x
4/1/07 - 6/30/07                                    2.00x
7/1/07 - 9/30/07                                    2.00x
10/1/07 - 12/31/07                                  2.00x
1/1/08-3/31/08                                      2.00x
4/1/08-5/20/08                                      2.00x
</TABLE>

                  7.2.     Indebtedness. Create, issue, incur, assume, become
liable in respect of or suffer to exist any Indebtedness, except:

                  (a)      Indebtedness of any Loan Party pursuant to any Loan
         Document;

                  (b)      to the extent permitted by Section 7.8, (i) unsecured
         Indebtedness of the Borrower to any Subsidiary, (ii) unsecured
         Indebtedness of any Subsidiary Guarantor to the Borrower or any other
         Subsidiary Guarantor, (iii) unsecured Indebtedness of any Excluded
         Foreign Subsidiary to any other Excluded Foreign Subsidiary and (iv)
         subject to Section 7.8(g), Indebtedness of any Excluded Foreign
         Subsidiary to the Borrower or any Subsidiary Guarantor; provided that
         any such Indebtedness must be evidenced by a Subordinated Intercompany
         Note, and, in the case of Indebtedness incurred under clauses (i), (ii)
         and (iv), must be pledged to the Collateral Trustee pursuant to the
         Security Documents and shall not be forgiven or otherwise discharged
         for any consideration other than payment in full or in part in cash
         (provided that only the amount repaid in part shall be discharged);

                  (c)      Guarantee Obligations incurred in the ordinary course
         of business by the Borrower or any of its Subsidiaries of obligations
         of the Borrower, any Wholly Owned Subsidiary Guarantor and, subject to
         Section 7.8(g), of any Foreign Subsidiary;

                  (d)      Indebtedness outstanding on the date hereof and
         listed on Schedule 7.2(d) (which schedule shall not include
         Indebtedness of a type referred to in Sections 7.2(e), (f), (h) and
         (i)), and any Permitted Refinancings thereof;

                  (e)      Indebtedness (including Permitted Refinancings
         thereof) (i) in respect of industrial revenue bonds or other similar
         governmental or municipal bonds, (ii) evidencing the deferred purchase
         price of newly acquired property or incurred to finance the acquisition
         of equipment of the Borrower and its Subsidiaries (pursuant to purchase
         money mortgages or otherwise, whether owed to the seller or a third
         party) used in the ordinary course of business of the Borrower and its
         Subsidiaries (provided, that such Indebtedness is incurred within 60
         days of the acquisition of such property), and (iii) Capitalized Lease
         Obligations secured in the case of each of clauses (i), (ii) and (iii),
         by Liens permitted by Section 7.3(g) in an aggregate principal amount
         for clauses (i), (ii) and (iii) taken together not to exceed $5,000,000
         at any one time outstanding;

<PAGE>

                                                                              63

                  (f)      (i) unsecured Indebtedness of the Borrower in respect
         of the Senior Notes in an aggregate principal amount not to exceed
         $140,000,000 and unsecured Guarantee Obligations of any Subsidiary
         Guarantor in respect of such Indebtedness, and (ii) Indebtedness of the
         Borrower in respect of the Term Loans in an aggregate principal amount
         not to exceed $100,000,000, which may be secured so long as all Liens
         securing such Indebtedness are subordinate to the Liens in favor of the
         Secured Parties under the Security Documents as set forth in the
         Collateral Trust Agreement, and Guarantee Obligations of any Subsidiary
         Guarantor in respect of such Indebtedness so long as any Liens securing
         such Guarantee Obligations are similarly subordinated, and in each
         case, Permitted Refinancings thereof;

                  (g)      Hedge Agreements permitted under Section 7.12;

                  (h)      Indebtedness of a Person existing at the time such
         Person became a Subsidiary of the Borrower, together with all
         Indebtedness assumed by the Borrower or any Subsidiary in connection
         with any Permitted Acquisition, together with Permitted Refinancings
         thereof, in an aggregate amount for all such Persons not to exceed
         $2,500,000, but only to the extent that such Indebtedness was not
         created or incurred in contemplation of such Person becoming a
         Subsidiary; and

                  (i)      additional unsecured Indebtedness of the Borrower or
         any of its Subsidiaries (other than Indebtedness of Foreign
         Subsidiaries owing to the Borrower or any Subsidiary Guarantor) in an
         aggregate principal amount (for the Borrower and all Subsidiaries) not
         to exceed $5,000,000 at any one time outstanding.

                  7.3.     Liens. Create, incur, assume or suffer to exist any
Lien upon any of its Property, whether now owned or hereafter acquired, except
for:

                  (a)      Liens for taxes, assessments, or governmental charges
         or claims not yet due or that are being contested in good faith by
         appropriate proceedings, provided that adequate reserves with respect
         thereto are maintained on the books of the Borrower or its
         Subsidiaries, as the case may be, in conformity with GAAP;

                  (b)      carriers', warehousemen's, mechanics', materialmen's,
         repairmen's or other like Liens arising in the ordinary course of
         business that are not overdue for a period of more than 30 days or that
         are being contested in good faith by appropriate proceedings, provided
         that adequate reserves with respect thereto are maintained on the books
         of the Borrower or its Subsidiaries, as the case may be, in conformity
         with GAAP;

                  (c)      pledges or deposits in the ordinary course of
         business in connection with workers' compensation, unemployment
         insurance and other social security legislation (other than Liens in
         favor of the PBGC);

                  (d)      deposits to secure the performance of bids, trade
         contracts, leases, statutory obligations, surety and appeal bonds,
         performance bonds and other obligations of a like nature (other than
         for borrowed money) incurred in the ordinary course of business;

<PAGE>

                                                                              64

                  (e)      easements, rights-of-way, restrictions and other
         similar encumbrances incurred in the ordinary course of business that,
         in the aggregate, are not substantial in amount and that do not in any
         case materially detract from the value of the property subject thereto
         or materially interfere with the ordinary conduct of the business of
         the Borrower or any of its Subsidiaries;

                  (f)      Liens in existence on the date hereof listed on
         Schedule 7.3(f), securing Indebtedness permitted by Section 7.2(d),
         provided that no such Lien is spread to cover any additional property
         after the Closing Date and that the amount of Indebtedness secured
         thereby is not increased;

                  (g)      Liens securing Indebtedness of the Borrower or any
         other Subsidiary incurred pursuant to Section 7.2(e) to finance the
         acquisition of fixed or capital assets, provided that (i) such Liens
         shall be created within 60 days of the acquisition of such fixed or
         capital assets, (ii) such Liens do not at any time encumber any
         property other than the property financed by such Indebtedness and
         (iii) the amount of Indebtedness secured thereby is not increased;

                  (h)      Liens created pursuant to the Security Documents in
         favor of the Secured Parties;

                  (i)      Liens securing Indebtedness of the Borrower or any
         other Subsidiary incurred pursuant to Section 7.2(h), provided that
         such Liens existed prior to such Person becoming a Subsidiary, were not
         created in anticipation thereof and attach only to specific tangible
         assets of such Person (and not assets of such Person generally);

                  (j)      any interest or title of a lessor or licensor under
         any lease or non-perpetual license that is either non-exclusive or
         exclusive for a period of no more than two years, entered into by the
         Borrower or any Subsidiary in the ordinary course of its business and
         covering only the assets so leased or licensed;

                  (k)      judgment Liens in existence for less than 60 days
         after the entry thereof or with respect to which execution has been
         stayed or the payment of which is covered in full (subject to a
         customary deductible) by insurance maintained with responsible
         insurance companies as to which the relevant insurance company has
         acknowledged coverage and which do not otherwise result in an Event of
         Default under Section 8(h);

                  (l)      Liens to secure Indebtedness of the Borrower or any
         other Subsidiary incurred pursuant to Section 7.2(f)(ii); provided that
         such Liens are subordinated to the Liens securing the Borrower's
         Obligations hereunder and the Guarantee Obligations of the Subsidiary
         Guarantors in respect of such Obligations in the manner set forth in
         the Collateral Trust Agreement; and

                  (m)      Liens not otherwise permitted by this Section so long
         as neither (i) the aggregate outstanding principal amount of the
         obligations secured thereby nor (ii) the aggregate fair market value
         (determined as of the date such Lien is incurred) of the assets subject
         thereto exceeds (as to the Borrower and all Subsidiaries) $1,000,000 at
         any one time.

<PAGE>

                                                                              65

                  7.4.     Fundamental Changes. Enter into any merger,
consolidation or amalgamation, or liquidate, wind up or dissolve itself (or
suffer any liquidation or dissolution), or Dispose of, all or substantially all
of its property or business, except that:

                  (a)      any Subsidiary of the Borrower may be merged or
         consolidated with or into the Borrower (provided that the Borrower
         shall be the continuing or surviving corporation) or with or into any
         Subsidiary Guarantor (provided that the Subsidiary Guarantor shall be
         the continuing or surviving corporation) or, subject to Section 7.8(f),
         with or into any Foreign Subsidiary;

                  (b)      any Subsidiary of the Borrower may Dispose of any or
         all of its assets (upon voluntary liquidation or otherwise) to the
         Borrower or any Subsidiary Guarantor or, subject to Section 7.8(f), any
         Foreign Subsidiary; and

                  (c)      so long as no Default or Event of Default has
         occurred and is continuing or would occur after giving effect thereto,
         the Borrower or any of its Subsidiaries may consummate a Permitted
         Acquisition.

                  7.5.     Disposition of Property. Dispose of any of its
Property, whether now owned or hereafter acquired, or, in the case of any
Subsidiary, issue or sell any shares of such Subsidiary's Capital Stock to any
Person, except:

                  (a)      the Disposition of obsolete or worn out property in
         the ordinary course of business;

                  (b)      the sale of inventory and grant of non-perpetual
         Intellectual Property licenses that are either non-exclusive or
         exclusive for a period of no more than two years to third parties in
         the ordinary course of business;

                  (c)      Dispositions permitted by Section 7.4(b);

                  (d)      the sale or issuance of any Subsidiary's Capital
         Stock to the Borrower or any Wholly Owned Subsidiary Guarantor;

                  (e)      the liquidation of The Coriolis Group, LLC; provided,
         that prior to such liquidation, the Administrative Agent shall have
         received a certificate of a Responsible Officer of the Borrower stating
         that all assets of The Coriolis Group, LLC have been transferred or
         sold to the Borrower or a Wholly Owned Subsidiary Guarantor and that
         The Coriolis Group, LLC holds no Collateral at the time of its
         liquidation; and

                  (f)      Permitted Asset Exchanges and Dispositions of other
         property having a fair market value not to exceed $2,000,000 in the
         aggregate for any fiscal year of the Borrower.

                  7.6.     Restricted Payments. Declare or pay any dividend
(other than dividends payable solely in Capital Stock, other than Redeemable
Capital Stock, of the Person making such dividend) on, or make or become liable
in respect of any obligation, contingent or otherwise, to make any payment on
account of, or set apart or become liable in respect of any obligation,
<PAGE>

                                                                              66

contingent or otherwise, to make any payment on account of, or set apart or
become liable in respect of any obligation, contingent or otherwise, to set
apart assets for a sinking or other analogous fund for, the purchase,
redemption, defeasance, retirement or other acquisition of, any Capital Stock of
any Group Member, whether now or hereafter outstanding, or make any other
distribution in respect thereof, either directly or indirectly, whether in cash
or property or in obligations of Holdings, the Borrower or any Subsidiary
(collectively, "Restricted Payments"), except that:

                  (a)      any Subsidiary may make Restricted Payments to the
         Borrower or any Wholly Owned Subsidiary Guarantor;

                  (b)      so long as no Default or Event of Default shall have
         occurred and be continuing or would result therefrom, the Borrower may
         pay dividends to Holdings to permit Holdings to repurchase, redeem or
         otherwise acquire or retire for value any Capital Stock of Holdings,
         the Borrower or any Subsidiary Guarantor held by any current or former
         officer, director or employee of Holdings, the Borrower, or any
         Subsidiary Guarantor pursuant to any equity subscription agreement,
         stock option agreement, shareholders' agreement or similar agreement,
         provided, that the aggregate amount of payments under this clause (b)
         (net of any proceeds received by Holdings and contributed to the
         Borrower after the date hereof in connection with resales of any common
         stock or common stock options so purchased) shall not exceed the sum of
         (i) $1,000,000 in any calendar year (with unused amounts in any
         calendar year being available to be so utilized in succeeding calendar
         years) and (ii) the net cash proceeds to the Borrower of any "key man"
         life insurance proceeds;

                  (c)      the Borrower may pay dividends to Holdings to permit
         Holdings to (i) pay (x) franchise taxes and other fees, taxes and
         expenses required to maintain its corporate existence and (y) for
         general corporate and overhead expenses (including salaries and other
         compensation of employees and professional expenses) incurred by
         Holdings in the ordinary course of its business not to exceed $500,000
         in any fiscal year and (ii) pay any taxes that are due and payable by
         Holdings as the parent of a consolidated group that includes the
         Borrower; provided, however, that (x) the amount of such dividends
         shall not exceed the lesser of (A) the amount that the Borrower and its
         Subsidiaries would be required to pay in respect of such taxes
         (including any penalties and interest) that the Borrower would owe if
         the Borrower were filing a separate tax return (or a separate
         consolidated or combined return with its Subsidiaries that are members
         of the consolidated or combined group), taking into account any
         carryovers and carrybacks of tax attributes (such as net operating
         losses) of the Borrower and such Subsidiaries from other taxable years
         and (B) the net amount of the relevant taxes that Holdings actually
         owes to the appropriate taxing authority and (y) such dividends
         pursuant to clauses (i)(x) and (ii) of this Section 7.6(c) shall be
         paid over to the appropriate taxing authority within 30 days of
         Holdings' receipt of such dividends or refunded to the Borrower.

                  7.7.     Capital Expenditures. Make or commit to make any
Capital Expenditure, except Capital Expenditures of the Borrower and its
Subsidiaries in the ordinary course of business not exceeding the amount
specified below during the fiscal year set forth below:
<PAGE>

<TABLE>
<CAPTION>
Fiscal Year                      Capital Expenditures
-----------                      --------------------
<S>                              <C>
2003                                 $18,700,000
2004                                 $20,100,000
2005                                 $20,100,000
2006                                 $21,000,000
2007                                 $22,600,000
2008                                 $22,600,000
</TABLE>

provided that (i) any such amount referred to above, if not so expended in the
fiscal year for which it is permitted, may be carried over for expenditure in
(but only in) the next succeeding fiscal year, (ii) Capital Expenditures made
pursuant to this Section 7.7 during any fiscal year shall be deemed made, first,
in respect of amounts permitted for such fiscal year as provided above and,
second, in respect of amounts carried over from the prior fiscal year pursuant
to clause (i) above, and (iii) for purposes of this Section 7.7 only,
expenditures made or committed to acquire fixed or capital assets in Permitted
Acquisitions or pursuant to Permitted Asset Exchanges shall not be deemed to
comprise Capital Expenditures.

                  7.8.     Investments. Make any advance, loan, extension of
credit (by way of guaranty or otherwise) or capital contribution to, or purchase
any Capital Stock, bonds, notes, debentures or other debt securities of, or any
assets constituting a business unit of, or make any other investment in, any
Person (all of the foregoing, "Investments"), except:

                  (a)      extensions of trade credit in the ordinary course of
         business;

                  (b)      Investments in Cash Equivalents;

                  (c)      Guarantee Obligations permitted by Section 7.2;

                  (d)      loans and advances to employees of any Group Member
         of the Borrower in the ordinary course of business (including for
         travel, entertainment and relocation expenses) in an aggregate amount
         for all Group Members not to exceed $1,000,000 at any one time
         outstanding;

                  (e)      intercompany Investments in any Group Member that,
         prior to such Investment, is a Wholly Owned Subsidiary Guarantor;

                  (f)      so long as no Default or Event of Default has
         occurred and is continuing or would result therefrom, intercompany
         Investments by the Borrower or any of its Subsidiaries in any Person,
         that, prior to such Investment, is a Foreign Subsidiary (including,
         without limitation, Guarantee Obligations with respect to obligations
         of any such Foreign Subsidiary, loans made to any such Foreign
         Subsidiary and Investments resulting from mergers with or sales of
         assets to any such Foreign Subsidiary) in an aggregate amount (valued
         at cost) not to exceed, together with any Investment pursuant to
         paragraph (k) of this Section that results in the creation or
         acquisition of a Foreign Subsidiary or the acquisition of assets by a
         Foreign Subsidiary or any Investment in the Capital Stock of any Person
         which is incorporated outside the United States of America, $1,000,000
         during the term of this Agreement;

                  (g)      so long as no Default or Event of Default has
         occurred and is continuing or would result therefrom, Investments
         constituting Permitted Acquisitions;

<PAGE>

                                                                              68

                  (h)      so long as no Default or Event of Default has
         occurred and is continuing or would result therefrom, Investments by
         Foreign Subsidiaries in other Foreign Subsidiaries;

                  (i)      Investments received in connection with the
         bankruptcy or reorganization of, or settlement of delinquent accounts
         and disputes with, customers and suppliers, in each case in the
         ordinary course of business;

                  (j)      Investments consisting of any deferred portion of the
         sales price received by the Borrower or any Subsidiary in connection
         with any Disposition permitted under Section 7.5; and

                  (k)      so long as no Default or Event of Default has
         occurred and is continuing or would result therefrom, in addition to
         Investments otherwise expressly permitted by this Section, Investments
         by the Borrower or any of its Subsidiaries in an aggregate amount
         (valued at cost) not to exceed $5,000,000 during the term of this
         Agreement.

                  7.9.     Optional Payments and Modifications of Certain Debt
Instruments (a) Make or offer to make any optional or voluntary payment,
prepayment, repurchase or redemption of or otherwise optionally or voluntarily
defease or segregate funds with respect to the Senior Notes or the Term Loans
other than pursuant to a Permitted Refinancing, or (b) amend, modify, waive or
otherwise change, or consent or agree to any amendment, modification, waiver or
other change to, any of the terms of the Senior Notes or the Term Loan Agreement
(other than any such amendment, modification, waiver or other change that (i)
would extend the maturity or reduce the amount of any payment of principal
thereof or reduce the rate or extend any date for payment of interest thereon
and (ii) does not involve the payment of a consent fee);

                  7.10.    Transactions with Affiliates. Enter into any
transaction, including any purchase, sale, lease or exchange of property, the
rendering of any service or the payment of any management, advisory or similar
fees, with any Affiliate (other than Holdings, the Borrower or any Wholly Owned
Subsidiary Guarantor) unless such transaction is (a) otherwise permitted under
this Agreement, (b) in the ordinary course of business of the relevant Group
Member, and (c) upon fair and reasonable terms no less favorable to the relevant
Group Member than it would obtain in a comparable arm's length transaction with
a Person that is not an Affiliate.

                  7.11.    Sales and Leasebacks. Enter into any arrangement with
any Person providing for the leasing by any Group Member of real or personal
property that has been or is to be sold or transferred by such Group Member to
such Person or to any other Person to whom funds have been or are to be advanced
by such Person on the security of such property or rental obligations of such
Group Member.

                  7.12.    Hedge Agreements. Enter into any Hedge Agreement,
except (a) Hedge Agreements entered into to hedge or mitigate risks to which the
Borrower or any Subsidiary has actual exposure (other than those in respect of
Capital Stock or the Senior Notes) and (b) Hedge Agreements entered into in
order to effectively cap, collar or exchange interest rates (from fixed to
floating rates, from one floating rate to another floating rate or otherwise)
with respect to any interest-bearing liability or investment of the Borrower or
any Subsidiary.

<PAGE>

                                                                              69

                  7.13.    Changes in Fiscal Periods. Permit the fiscal year of
the Borrower or any Subsidiary to end on a day other than December 31 or change
the Borrower's method of determining fiscal quarters.

                  7.14.    Negative Pledge Clauses, etc. Enter into or suffer to
exist or become effective any agreement that prohibits or limits the ability of
any Group Member to (a) create, incur, assume or suffer to exist any Lien upon
any of its property or revenues, whether now owned or hereafter acquired, to
secure its obligations under the Loan Documents to which it is a party or (b)
amend or otherwise modify any Loan Document to which it is a party, other than,
with respect to each of clauses (a) and (b), (i) this Agreement and the other
Loan Documents (ii) any agreements governing any purchase money Liens or Capital
Lease Obligations otherwise permitted hereby (in which case, any prohibition or
limitation shall only be effective against the assets financed thereby), and
(iii) in the case of clause (a), any agreement of a Foreign Subsidiary governing
Indebtedness permitted by Section 7.2(b)(iv) as to the assets of such Foreign
Subsidiary.

                  7.15.    Clauses Restricting Subsidiary Distributions. Enter
into or suffer to exist or become effective any consensual encumbrance or
restriction on the ability of any Subsidiary of the Borrower to (a) make
Restricted Payments in respect of any Capital Stock of such Subsidiary held by,
or pay any Indebtedness owed to, the Borrower or any other Subsidiary of the
Borrower, (b) make loans or advances to, or other Investments in, the Borrower
or any other Subsidiary of the Borrower or (c) transfer any of its assets to the
Borrower or any other Subsidiary of the Borrower, except for such encumbrances
or restrictions existing under or by reason of (i) any restrictions existing
under the Loan Documents, (ii) any restrictions with respect to a Subsidiary
imposed pursuant to an agreement that has been entered into in connection with
the Disposition of all or substantially all of the Capital Stock or assets of
such Subsidiary and (iii) in the case of clause (a), any agreement of a Foreign
Subsidiary governing Indebtedness permitted by Section 7.2(b)(iv).

                  7.16.    Capital Stock of Subsidiaries. (i) Issue any Capital
Stock (whether for value or otherwise) of any Subsidiary to any Person other
than the Borrower or a Subsidiary Guarantor, or (ii) convert or exchange any
Redeemable Capital Stock for debt securities, in any case prior to the six month
anniversary of the Revolving Termination Date (as such date may be amended from
time to time).

                  7.17.    Lines of Business. Enter into any business, either
directly or through any Subsidiary, except for those businesses in which the
Borrower and its Subsidiaries are engaged on the date of this Agreement or that
are reasonably related thereto.

                  7.18.    Take or Pay Contracts. Enter into or be a party to
any arrangement for the purchase of materials, supplies, other property or
services if such arrangement by its express terms requires that payment be made
by the Borrower or such Subsidiary regardless of whether such materials,
supplies, or other property or services are delivered or furnished to it.

                  7.19.    Organizational Documents and Material Agreements. (a)
Amend, modify or otherwise supplement or permit the amendment, modification or
other supplementation of their respective organizational documents in a manner
which is inconsistent with, or violates the terms of, or could reasonably be
expected to prevent compliance with, the terms of any Loan

<PAGE>

                                                                              70

Document, or (b) agree to any amendment, modification or termination of any
material agreement to which it is a party, in each case, except to the extent
that such amendment, modification, supplementation or termination could not
reasonably be expected to have a Material Adverse Effect.

                          SECTION 8. EVENTS OF DEFAULT

                  If any of the following events shall occur and be continuing:

                  (a)      the Borrower shall fail to pay any principal of any
         Loan or Reimbursement Obligation when due in accordance with the terms
         hereof; or the Borrower shall fail to pay any interest on any Loan or
         Reimbursement Obligation, or any other amount payable hereunder or
         under any other Loan Document, within five days after any such interest
         or other amount becomes due in accordance with the terms hereof; or

                  (b)      any representation or warranty made or deemed made by
         any Loan Party herein or in any other Loan Document or that is
         contained in any certificate, document or financial or other statement
         furnished by it at any time under or in connection with this Agreement
         or any such other Loan Document shall prove to have been inaccurate in
         any material respect on or as of the date made or deemed made; or

                  (c)      (i) any Loan Party shall default in the observance or
         performance of any agreement contained in clause (i) or (ii) of Section
         6.4(a), Section 6.7(a) or Section 7 of this Agreement or Sections 5.5
         and 5.7(b) of the Guarantee and Collateral Agreement or (ii) an "Event
         of Default" under and as defined in any Mortgage shall have occurred
         and be continuing; or

                  (d)      any Loan Party shall default in the observance or
         performance of any other agreement contained in this Agreement or any
         other Loan Document (other than as provided in paragraphs (a) through
         (c) of this Section), and such default shall continue unremedied for a
         period of 30 days after notice to the Borrower from the Administrative
         Agent or the Required Lenders; or

                  (e)      any Group Member (i) defaults in making any payment
         of any principal of any Indebtedness (including any Guarantee
         Obligation, but excluding the Loans) on the scheduled or original due
         date with respect thereto; or (ii) defaults in making any payment of
         any interest on any such Indebtedness beyond the period of grace, if
         any, provided in the instrument or agreement under which such
         Indebtedness was created; or (iii) defaults in the observance or
         performance of any other agreement or condition relating to any such
         Indebtedness or contained in any instrument or agreement evidencing,
         securing or relating thereto, or any other event shall occur or
         condition exist, the effect of which default or other event or
         condition is to cause, or to permit the holder or beneficiary of such
         Indebtedness (or a trustee or agent on behalf of such holder or
         beneficiary) to cause, with the giving of notice if required, such
         Indebtedness to become due prior to its stated maturity or to become
         subject to a mandatory offer to purchase by the obligor thereunder or
         (in the case of any such Indebtedness constituting a Guarantee
         Obligation) to become payable; provided, that a default, event or
         condition described in

<PAGE>

                                                                              71

         clause (i), (ii) or (iii) of this paragraph (e) shall not at any time
         constitute an Event of Default unless, at such time, one or more
         defaults, events or conditions of the type described in clauses (i),
         (ii) and (iii) of this paragraph (e) shall have occurred and be
         continuing with respect to Indebtedness the outstanding principal
         amount of which exceeds in the aggregate $2,500,000; or

                  (f)      (i) any Group Member shall commence any case,
         proceeding or other action (A) under any existing or future law of any
         jurisdiction, domestic or foreign, relating to bankruptcy, insolvency,
         reorganization or relief of debtors, seeking to have an order for
         relief entered with respect to it, or seeking to adjudicate it a
         bankrupt or insolvent, or seeking reorganization, arrangement,
         adjustment, winding-up, liquidation, dissolution, composition or other
         relief with respect to it or its debts (other than as contemplated by
         Section 7.5(e) with respect to The Coriolis Group, LLC), or (B) seeking
         appointment of a receiver, trustee, custodian, conservator or other
         similar official for it or for all or any substantial part of its
         assets, or any Group Member shall make a general assignment for the
         benefit of its creditors; or (ii) there shall be commenced against any
         Group Member any case, proceeding or other action of a nature referred
         to in clause (i) above that (A) results in the entry of an order for
         relief or any such adjudication or appointment or (B) remains
         undismissed, undischarged or unbonded for a period of 60 days; or (iii)
         there shall be commenced against any Group Member any case, proceeding
         or other action seeking issuance of a warrant of attachment, execution,
         distraint or similar process against all or any substantial part of its
         assets that results in the entry of an order for any such relief that
         shall not have been vacated, discharged, or stayed or bonded pending
         appeal within 60 days from the entry thereof; or (iv) any Group Member
         shall take any action in furtherance of, or indicating its consent to,
         approval of, or acquiescence in, any of the acts set forth in clause
         (i), (ii), or (iii) above; or (v) any Group Member shall generally not,
         or shall be unable to, or shall admit in writing its inability to, pay
         its debts as they become due; or

                  (g)      (i) any Person shall engage in any "prohibited
         transaction" (as defined in Section 406 of ERISA or Section 4975 of the
         Code) involving any Plan, (ii) any "accumulated funding deficiency" (as
         defined in Section 302 of ERISA), whether or not waived, shall exist
         with respect to any Plan or any Lien in favor of the PBGC or a Plan
         shall arise on the assets of any Group Member or any Commonly
         Controlled Entity, (iii) a Reportable Event shall occur with respect
         to, or proceedings shall commence to have a trustee appointed, or a
         trustee shall be appointed, to administer or to terminate, any Single
         Employer Plan, which Reportable Event or commencement of proceedings or
         appointment of a trustee is, in the reasonable opinion of the Required
         Lenders, likely to result in the termination of such Plan for purposes
         of Title IV of ERISA, (iv) any Single Employer Plan shall terminate for
         purposes of Title IV of ERISA, (v) any Group Member or any Commonly
         Controlled Entity shall, or in the reasonable opinion of the Required
         Lenders is likely to, incur any liability in connection with a
         withdrawal from, or the Insolvency or Reorganization of, a
         Multiemployer Plan or (vi) any other event or condition shall occur or
         exist with respect to a Plan; and in each case in clauses (i) through
         (vi) above, such event or condition, together with all other such
         events or conditions, if any, could, in the sole judgment of the
         Required Lenders, reasonably be expected to have a Material Adverse
         Effect; or

<PAGE>

                                                                              72

                  (h)      one or more judgments or decrees shall be entered
         against any Group Member involving in the aggregate a liability (not
         paid or fully covered by insurance (less any applicable deductible of
         no greater than $1,000,000) as to which the relevant insurance company
         has acknowledged coverage) of $1,000,000 or more, and all such
         judgments or decrees shall not have been vacated, discharged, stayed or
         bonded pending appeal within 60 days from the entry thereof; or

                  (i)      any of the Security Documents shall cease, for any
         reason, to be in full force and effect (except in accordance with the
         terms hereof and thereof), or any Loan Party or any Affiliate of any
         Loan Party shall so assert, or any Lien created by any of the Security
         Documents for the benefit of the Secured Parties shall cease to be
         enforceable and of the same effect and priority purported to be created
         thereby (except in accordance with the terms hereof and thereof) or any
         Loan Party or Affiliate of any Loan Party shall so assert; or

                  (j)      the guarantee contained in Section 2 of the Guarantee
         and Collateral Agreement shall cease, for any reason, to be in full
         force and effect as to any Guarantor (except in accordance with the
         terms hereof and thereof) or any Loan Party or any Affiliate of any
         Loan Party shall so assert; or

                  (k)      (i) the Permitted Investors shall cease to have the
         power to vote or direct the voting of securities having a majority of
         the ordinary voting power for the election of directors of Holdings
         (determined on a fully diluted basis), provided that, no Event of
         Default shall arise under this clause (i) if following any underwritten
         public equity offering of Holdings, the Permitted Investors continue to
         have the power to vote or direct the voting of securities having 30% of
         the ordinary voting power for the election of directors of Holdings
         (determined on a fully diluted basis); (ii) the Permitted Investors
         shall cease to own of record and beneficially an amount of common stock
         of Holdings equal to at least 50.1% of the amount of common stock of
         Holdings owned by the Permitted Investors of record and beneficially as
         of the Closing Date (provided that, no Event of Default shall arise
         under this clause (ii) if following any underwritten public equity
         offering of Holdings, the Permitted Investors continue to own of record
         and beneficially an amount of common stock of Holdings equal to at
         least 30% of the amount of common stock of Holdings owned by the
         Permitted Investors of record and beneficially as of the Closing Date);
         (iii) any "person" other than members of senior management of the
         Borrower or "group" (as such terms are used in Sections 13(d) and 14(d)
         of the Securities Exchange Act of 1934, as amended (the "Exchange
         Act")), excluding the Permitted Investors, shall become, or obtain
         rights (whether by means or warrants, options or otherwise) to become,
         the "beneficial owner" (as defined in Rules 13(d)-3 and 13(d)-5 under
         the Exchange Act), directly or indirectly, of more than 30% of the
         outstanding common stock of Holdings; (iv) the board of directors of
         Holdings shall cease to consist of a majority of Continuing Directors;
         (v) Holdings shall cease to own and control, of record and
         beneficially, directly, 100% of each class of outstanding Capital Stock
         of the Borrower free and clear of all Liens (except Liens created by
         the Guarantee and Collateral Agreement); or (vi) a Specified Change of
         Control shall occur; or

<PAGE>

                                                                              73

                  (l)      Holdings shall (i) conduct, transact or otherwise
         engage in, or commit to conduct, transact or otherwise engage in, any
         business or operations other than those incidental to its ownership of
         the Capital Stock of the Borrower, (ii) incur, create, assume or suffer
         to exist any Indebtedness or other liabilities or financial
         obligations, except (w) nonconsensual obligations imposed by operation
         of law, (x) pursuant to the Loan Documents to which it is a party, (y)
         obligations with respect to its Capital Stock, and (z) Indebtedness
         incurred to refinance its outstanding Series B PIK Preferred Stock,
         $.001 per share (provided that the scheduled maturity of such
         Indebtedness shall be later than the scheduled date of redemption of
         such Series B Preferred Stock being refinanced, scheduled principal
         payments in respect of such Indebtedness shall occur no more frequently
         than the scheduled dates of dividend payments for such Series B
         Preferred Stock being refinanced, and the principal amount of such
         Indebtedness shall be less than or equal to the aggregate principal
         amount of such Series B Preferred Stock being refinanced), (iii) own,
         lease, manage or otherwise operate any properties or assets (including
         cash (other than cash received in connection with dividends made by the
         Borrower in accordance with Section 7.6 pending application in the
         manner contemplated by said Section) and Cash Equivalents) other than
         the ownership of shares of Capital Stock of the Borrower or (iv) amend,
         modify, waive or otherwise change, or consent or agree to any
         amendment, modification, waiver or other change to, any of the terms of
         the Series B PIK Preferred Stock, $.001 par value per share, or the
         Series A Preferred Stock, $.001 par value per share, of Holdings, that
         (x) would decrease the maturity or increase the amount of any payment
         of principal thereof or increase the rate or shorten any date for
         payment of interest thereon, (y) that involves payment of a consent fee
         or (z) that could otherwise reasonably be expected to adversely affect
         the Lenders or their rights to payment hereunder or their realization
         upon the Guarantee Obligations of Holdings in respect of the
         Obligations hereunder or any of the Collateral; or

                  (m)      any Governmental Authority shall take any action with
         respect to the Borrower or any of its Subsidiaries (including any
         action that would cause any license, permit, consent or other
         authorization necessary to the business of the Borrower or any of its
         Subsidiaries to cease to be in full force and effect or to be held to
         be illegal or invalid and including any action (including the
         commencement of an action or proceeding) that results or may result in
         the revocation, termination, withdrawal, suspension or substantial and
         adverse modification of any such license, permit, consent or other
         authorization) which would have a Material Adverse Effect, unless such
         action is set aside, dismissed or withdrawn within 60 days of its
         institution or such action is being contested in good faith and its
         effect is stayed during such contest;

then, and in any such event, (A) if such event is an Event of Default specified
in clause (i), (ii), (iii) or (v) of paragraph (f) above, (i) automatically the
Commitments shall immediately terminate and the Loans hereunder (with accrued
interest thereon) and all other amounts owing under this Agreement and the other
Loan Documents (including all amounts of L/C Obligations, whether or not the
beneficiaries of the then outstanding Letters of Credit shall have presented the
documents required thereunder) shall immediately become due and payable, and
(ii) subject to the Collateral Trust Agreement, the Administrative Agent may, or
upon the request of the Required Lenders shall, direct the Collateral Trustee to
exercise any and all other remedies under the Security Documents or otherwise
available to it at law or in equity, and (B) if such event is

<PAGE>

                                                                              74

any other Event of Default, any or all of the following actions may be taken:
(i) with the consent of the Required Lenders the Administrative Agent may, or
upon the request of the Required Lenders the Administrative Agent shall, by
notice to the Borrower declare the Revolving Commitments to be terminated
forthwith, whereupon the Revolving Commitments shall immediately terminate; (ii)
with the consent of the Required Lenders the Administrative Agent may, or upon
the request of the Required Lenders the Administrative Agent shall, by notice to
the Borrower, declare the Loans hereunder (with accrued interest thereon) and
all other amounts owing under this Agreement and the other Loan Documents
(including all amounts of L/C Obligations, whether or not the beneficiaries of
the then outstanding Letters of Credit shall have presented the documents
required thereunder) to be due and payable forthwith, whereupon the same shall
immediately become due and payable, and (iii) subject to the Collateral Trust
Agreement, the Administrative Agent may, or upon the request of the Required
Lenders, the Administrative Agent shall direct the Collateral Trustee to
exercise any and all other remedies under the Security Documents or otherwise
available to it at law or in equity. With respect to all Letters of Credit with
respect to which presentment for honor shall not have occurred at the time of an
acceleration pursuant to this paragraph, the Borrower shall at such time deposit
in a cash collateral account opened by the Administrative Agent on terms
satisfactory to the Administrative Agent an amount equal to 105% of the
aggregate then undrawn and unexpired amount of such Letters of Credit. Amounts
held in such cash collateral account shall be applied by the Administrative
Agent to the payment of drafts drawn under such Letters of Credit, and the
unused portion thereof after all such Letters of Credit shall have expired or
been fully drawn upon, if any, shall be applied to repay other obligations of
the Borrower hereunder and under the other Loan Documents. After all such
Letters of Credit shall have expired or been fully drawn upon, all Reimbursement
Obligations shall have been satisfied and all other obligations of the Borrower
hereunder and under the other Loan Documents shall have been paid in full, the
balance, if any, in such cash collateral account shall be returned to the
Borrower (or such other Person as may be lawfully entitled thereto). Except as
expressly provided above in this Section, presentment, demand, protest and all
other notices of any kind are hereby expressly waived by the Borrower.

                             SECTION 9. THE AGENTS

                  9.1.     Appointment. Each Lender hereby irrevocably
designates and appoints each Agent as the agent of such Lender under this
Agreement and the other Loan Documents, and each such Lender irrevocably
authorizes such Agent, in such capacity, to take such action on its behalf under
the provisions of this Agreement and the other Loan Documents and to exercise
such powers and perform such duties as are expressly delegated to such Agent by
the terms of this Agreement and the other Loan Documents, together with such
other powers as are reasonably incidental thereto. Each Lender hereby authorizes
the Administrative Agent to enter into the Collateral Trust Agreement
substantially in the form attached hereto as Exhibit L. Notwithstanding any
provision to the contrary elsewhere in this Agreement, no Agent shall have any
duties or responsibilities, except those expressly set forth herein, or any
fiduciary relationship with any Lender, and no implied covenants, functions,
responsibilities, duties, obligations or liabilities shall be read into this
Agreement or any other Loan Document or otherwise exist against any Agent.

<PAGE>

                                                                              75

                  9.2.     Delegation of Duties. Each Agent may execute any of
its duties under this Agreement and the other Loan Documents by or through
agents or attorneys-in-fact and shall be entitled to advice of counsel
concerning all matters pertaining to such duties. No Agent shall be responsible
for the negligence or misconduct of any agents or attorneys-in-fact selected by
it with reasonable care.

                  9.3.     Exculpatory Provisions. Neither any Agent nor any of
their respective officers, directors, employees, agents, attorneys-in-fact or
affiliates shall be (i) liable for any action lawfully taken or omitted to be
taken by it or such Person under or in connection with this Agreement or any
other Loan Document (except to the extent that any of the foregoing are found by
a final and nonappealable decision of a court of competent jurisdiction to have
resulted from its or such Person's own gross negligence or willful misconduct)
or (ii) responsible in any manner to any of the Lenders for any recitals,
statements, representations or warranties made by any Loan Party or any officer
thereof contained in this Agreement or any other Loan Document or in any
certificate, report, statement or other document referred to or provided for in,
or received by the Agents under or in connection with, this Agreement or any
other Loan Document or for the value, validity, effectiveness, genuineness,
enforceability or sufficiency of this Agreement or any other Loan Document or
for any failure of any Loan Party a party thereto to perform its obligations
hereunder or thereunder. The Agents shall not be under any obligation to any
Lender to ascertain or to inquire as to the observance or performance of any of
the agreements contained in, or conditions of, this Agreement or any other Loan
Document, or to inspect the properties, books or records of any Loan Party.

                  9.4.     Reliance by Agents. Each Agent shall be entitled to
rely, and shall be fully protected in relying, upon any instrument, writing,
resolution, notice, consent, certificate, affidavit, letter, telecopy, telex or
teletype message, statement, order or other document or conversation believed by
it to be genuine and correct and to have been signed, sent or made by the proper
Person or Persons and upon advice and statements of legal counsel (including
counsel to Holdings or the Borrower), independent accountants and other experts
selected by such Agent. The Administrative Agent may deem and treat the payee of
any Note as the owner thereof for all purposes unless a written notice of
assignment, negotiation or transfer thereof shall have been filed with the
Administrative Agent. Each Agent shall be fully justified in failing or refusing
to take any action under this Agreement or any other Loan Document unless it
shall first receive such advice or concurrence of the Required Lenders (or, if
so specified by this Agreement, all Lenders) as it deems appropriate or it shall
first be indemnified to its satisfaction by the Lenders against any and all
liability and expense that may be incurred by it by reason of taking or
continuing to take any such action. The Agents shall in all cases be fully
protected in acting, or in refraining from acting, under this Agreement and the
other Loan Documents in accordance with a request of the Required Lenders (or,
if so specified by this Agreement, all Lenders), and such request and any action
taken or failure to act pursuant thereto shall be binding upon all the Lenders
and all future holders of the Loans.

                  9.5.     Notice of Default. No Agent shall be deemed to have
knowledge or notice of the occurrence of any Default or Event of Default
hereunder unless such Agent has received notice from a Lender, Holdings or the
Borrower referring to this Agreement, describing such Default or Event of
Default and stating that such notice is a "notice of default". In the event that
the Administrative Agent receives such a notice, the Administrative Agent shall
give notice

<PAGE>

                                                                              76

thereof to the Lenders. The Administrative Agent shall take such action with
respect to such Default or Event of Default as shall be reasonably directed by
the Required Lenders (or, if so specified by this Agreement, all Lenders or any
other instructing group of Lenders specified by this Agreement); provided that
unless and until the Administrative Agent shall have received such directions,
the Administrative Agent may (but shall not be obligated to) take such action,
or refrain from taking such action, with respect to such Default or Event of
Default as it shall deem advisable in the best interests of the Lenders.

                  9.6.     Non-Reliance on Agents and Other Lenders. Each Lender
expressly acknowledges that neither the Agents nor any of their respective
officers, directors, employees, agents, attorneys-in-fact or affiliates have
made any representations or warranties to it and that no act by any Agent
hereafter taken, including any review of the affairs of a Loan Party or any
affiliate of a Loan Party, shall be deemed to constitute any representation or
warranty by any Agent to any Lender. Each Lender represents to the Agents that
it has, independently and without reliance upon any Agent or any other Lender,
and based on such documents and information as it has deemed appropriate, made
its own appraisal of and investigation into the business, operations, property,
financial and other condition and creditworthiness of the Loan Parties and their
affiliates and made its own decision to make its Loans hereunder and enter into
this Agreement. Each Lender also represents that it will, independently and
without reliance upon any Agent or any other Lender, and based on such documents
and information as it shall deem appropriate at the time, continue to make its
own credit analysis, appraisals and decisions in taking or not taking action
under this Agreement and the other Loan Documents, and to make such
investigation as it deems necessary to inform itself as to the business,
operations, property, financial and other condition and creditworthiness of the
Loan Parties and their affiliates. Except for notices, reports and other
documents expressly required to be furnished to the Lenders by the
Administrative Agent hereunder, the Administrative Agent shall not have any duty
or responsibility to provide any Lender with any credit or other information
concerning the business, operations, property, condition (financial or
otherwise), prospects or creditworthiness of any Loan Party or any affiliate of
a Loan Party that may come into the possession of the Administrative Agent or
any of its officers, directors, employees, agents, attorneys-in-fact or
affiliates.

                  9.7.     Indemnification. The Lenders agree to indemnify each
Agent (for purposes hereof, including the Collateral Trustee in its capacity as
such under the Collateral Trust Agreement) in its capacity as such (to the
extent not reimbursed by the Borrower and without limiting the obligation of the
Borrower to do so), ratably according to their respective Aggregate Exposure
Percentages in effect on the date on which indemnification is sought under this
Section (or, if indemnification is sought after the date upon which the
Commitments shall have terminated and the Loans shall have been paid in full,
ratably in accordance with such Aggregate Exposure Percentages immediately prior
to such date), from and against any and all liabilities, obligations, losses,
damages, penalties, actions, judgments, suits, costs, expenses or disbursements
of any kind whatsoever that may at any time (whether before or after the payment
of the Loans) be imposed on, incurred by or asserted against such Agent in any
way relating to or arising out of, the Commitments, this Agreement, any of the
other Loan Documents or any documents contemplated by or referred to herein or
therein (other than the Senior Note Indenture and the Term Loan Agreement) or
the transactions contemplated hereby or thereby or any action taken or omitted
by such Agent under or in connection with any of the foregoing; provided that

<PAGE>

                                                                              77

no Lender shall be liable for the payment of any portion of such liabilities,
obligations, losses, damages, penalties, actions, judgments, suits, costs,
expenses or disbursements that are found by a final and nonappealable decision
of a court of competent jurisdiction to have resulted from such Agent's gross
negligence or willful misconduct. The agreements in this Section shall survive
the payment of the Loans and all other amounts payable hereunder.

                  9.8.     Agent in Its Individual Capacity. Each Agent and its
affiliates may make loans to, accept deposits from and generally engage in any
kind of business with any Loan Party as though such Agent were not an Agent.
With respect to its Loans made or renewed by it and with respect to any Letter
of Credit issued or participated in by it, each Agent shall have the same rights
and powers under this Agreement and the other Loan Documents as any Lender and
may exercise the same as though it were not an Agent, and the terms "Lender" and
"Lenders" shall include each Agent in its individual capacity.

                  9.9.     Successor Administrative Agent. The Administrative
Agent may resign as Administrative Agent upon 10 days' notice to the Lenders and
the Borrower. In addition, if at any time the Administrative Agent's Revolving
Commitments are reduced to zero and the Administrative Agent is no longer a
Lender hereunder, then the Required Lenders may remove the Administrative Agent
upon 10 days' notice to the Administrative Agent and the Borrower. If the
Administrative Agent shall resign or be removed as Administrative Agent under
this Agreement and the other Loan Documents, then the Required Lenders shall
appoint from among the Lenders a successor agent for the Lenders, which
successor agent shall (unless an Event of Default shall have occurred and be
continuing) be subject to approval by the Borrower (which approval shall not be
unreasonably withheld or delayed), whereupon such successor agent shall succeed
to the rights, powers and duties of the Administrative Agent, and the term
"Administrative Agent" shall mean such successor agent effective upon such
appointment and approval, and the former Administrative Agent's rights, powers
and duties as Administrative Agent shall be terminated, without any other or
further act or deed on the part of such former Administrative Agent or any of
the parties to this Agreement or any holders of the Loans. If no successor agent
has accepted appointment as Administrative Agent by the date that is 30 days
following a retiring Administrative Agent's notice of resignation or the
Required Lenders' notice of removal, the retiring Administrative Agent's
resignation, or the Required Lenders' notice of removal, as the case may be,
shall nevertheless thereupon become effective and the Lenders shall assume and
perform all of the duties of the Administrative Agent hereunder until such time,
if any, as the Required Lenders appoint a successor agent as provided for above.
After any retiring Administrative Agent's resignation as Administrative Agent,
the provisions of this Section 9 shall inure to its benefit as to any actions
taken or omitted to be taken by it while it was Administrative Agent under this
Agreement and the other Loan Documents.

                  9.10.    Agents Generally. Except as expressly set forth
herein, no Agent shall have any duties or responsibilities hereunder in its
capacity as such.

                  9.11.    The Lead Arranger. The Lead Arranger, in its capacity
as such, shall have no duties or responsibilities, and shall incur no liability,
under this Agreement or the other Loan Documents.

<PAGE>

                                                                              78

                  9.12.    Withholding Tax. (a) To the extent required by any
applicable law, the Administrative Agent may withhold from any interest payment
to any Lender an amount equivalent to any applicable withholding tax. If the
forms or other documentation required by Section 3.9(f) are not delivered to the
Administrative Agent, then the Administrative Agent may withhold from any
interest payment to any Lender not providing such forms or other documentation
the maximum amount of the applicable withholding tax. Nothing in this Section
9.12 shall relieve the Borrower of its obligation with respect to Non-Excluded
Taxes and Other Taxes provided in Section 3.9.

                  (b)      If the Internal Revenue Service or any authority of
the United States or any other jurisdiction asserts a claim that the
Administrative Agent did not properly withhold tax from amounts paid to or for
the account of any Lender (because the appropriate form was not delivered, was
not properly executed, or because such Lender failed to notify the
Administrative Agent of a change in circumstances which rendered the exemption
from, or reduction of, withholding tax ineffective, or for any other reason),
such Lender shall indemnify the Administrative Agent fully for all amounts paid,
directly or indirectly, by the Administrative Agent as tax or otherwise,
including penalties and interest, together with all expenses incurred, including
legal expenses, allocated staff costs and any out of pocket expenses.

                  (c)      If any Lender sells, assigns, grants a participation
in, or otherwise transfers its rights under this Agreement, the purchaser,
assignee, participant or transferee, as applicable, shall comply with and be
bound by the terms of Sections 3.9(f) and 9.12.

                           SECTION 10. MISCELLANEOUS

                  10.1.    Amendments and Waivers. Neither this Agreement, any
other Loan Document, nor any terms hereof or thereof may be amended,
supplemented or modified except in accordance with the provisions of this
Section 10.1. The Required Lenders and each Loan Party party to the relevant
Loan Document may, or, with the written consent of the Required Lenders, the
Administrative Agent and each Loan Party party to the relevant Loan Document
may, from time to time, (a) enter into written amendments, supplements or
modifications hereto and to the other Loan Documents for the purpose of adding
any provisions to this Agreement or the other Loan Documents or changing in any
manner the rights of the Lenders or of the Loan Parties hereunder or thereunder
or (b) waive, on such terms and conditions as the Required Lenders or the
Administrative Agent, as the case may be, may specify in such instrument, any of
the requirements of this Agreement or the other Loan Documents or any Default or
Event of Default and its consequences; provided, however, that no such waiver
and no such amendment, supplement or modification shall (i) forgive the
principal amount or extend any scheduled date of payment of any Loan, reduce the
stated rate of any interest or fee payable hereunder (except (x) in connection
with the waiver of applicability of any post-default increase in interest rates,
which waiver shall be effective with the consent of the Required Lenders and (y)
that any amendment or modification of defined terms or ratios used in
determining the Consolidated Leverage Ratio that would otherwise have the effect
of reducing the rate of interest or fees payable by the Borrower shall be
effective with the consent of the Required Lenders, but shall not so affect the
rate of interest or fees payable by the Borrower without the consent of each
Lender) or extend the scheduled date of any payment thereof, or increase the
amount or extend the expiration date of any Lender's Revolving Commitment, in
each case without the written consent of each

<PAGE>

                                                                              79

Lender directly affected thereby; (ii) eliminate or reduce the voting rights of
any Lender under this Section 10.1 without the written consent of such Lender;
(iii) reduce any percentage specified in the definition of Required Lenders,
consent to the assignment or transfer by the Borrower of any of its rights and
obligations under this Agreement and the other Loan Documents, release or
subordinate the Collateral Trustee's Lien for the benefit of the Secured Parties
on a material portion of the Collateral (except as otherwise permitted by the
Loan Documents), add any consent requirement necessary to effect an assignment
or participation pursuant to Section 10.6, release any Subsidiary Guarantor from
its obligations under the Guarantee and Collateral Agreement (except as
otherwise permitted by this Agreement), amend, modify or waive any provision of
Section 3.7, or add one or more additional credit facilities to this Agreement
(the extensions of credit from time to time outstanding thereunder and the
accrued interest and fees in respect thereof to share in the benefits of this
Agreement and the other Loan Documents with the Revolving Extensions of Credit
and the accrued interest and fees in respect thereof), in each case without the
written consent of all Lenders; (iv) amend, modify or waive any provision of
Section 9 without the written consent of each Agent adversely affected thereby;
(v) waive any condition precedent to any extension of credit (including, for
purposes of Section 5.2(a), any waiver of a Default or Event of Default under
Sections 8(a) or 8(f) only) without the written consent of the Lenders holding
66 2/3% of the Total Revolving Commitments then in effect or, if the Revolving
Commitments have been terminated, the Total Revolving Extensions of Credit then
outstanding, or (vi) amend, modify or waive any provision of Sections 2.7 to
2.14 without the written consent of the Issuing Lender. Any such waiver and any
such amendment, supplement or modification shall apply equally to each of the
Lenders and shall be binding upon the Loan Parties, the Lenders, the Agents and
all future holders of the Loans. In the case of any waiver, the Loan Parties,
the Lenders and the Agents shall be restored to their former position and rights
hereunder and under the other Loan Documents, and any Default or Event of
Default waived shall be deemed to be cured and not continuing; but no such
waiver shall extend to any subsequent or other Default or Event of Default, or
impair any right consequent thereon.

                  10.2.    Notices. All notices, requests and demands to or upon
the respective parties hereto to be effective shall be in writing (including by
telecopy), and, unless otherwise expressly provided herein, shall be deemed to
have been duly given or made when delivered, or three Business Days after being
deposited in the mail, postage prepaid, or, in the case of telecopy notice, when
received, addressed as follows in the case the Borrower and the Agents, and as
set forth in an administrative questionnaire delivered to the Administrative
Agent in the case of the Lenders, or to such other address as may be hereafter
notified by the respective parties hereto:

          The Borrower:                  Haights Cross Operating Company
                                         10 New King Street, Suite 102
                                         White Plains, NY 10604
                                         Attention: Paul J. Crecca
                                         Telecopy: (914) 289-9402
                                         Telephone: (914) 289-9400

                    with a copy to:      Goodwin Procter LLP
                                         53 State Street, Exchange Place

<PAGE>

                                                                              80

                                         Boston, MA 02109
                                         Attention: David F. Deitz, P.C.
                                         Telecopy: (617) 523-1231
                                         Telephone: (617) 570-1000

             The Syndication Agent:      Bear Stearns Corporate Lending Inc.
                                         383 Madison Avenue
                                         New York, NY 10167
                                         Attention: Kevin Cullen
                                         Telecopy: (212) 272-9184
                                         Telephone: (212) 272-5724

                    with a copy to:      Latham & Watkins LLP
                                         885 Third Avenue, Suite 1000
                                         New York, NY 10022
                                         Attention: Michele O. Penzer, Esq.
                                         Telecopy: (212) 751-4864
                                         Telephone: (212) 906-1200

          The Administrative Agent:      The Bank of New York
                                         Agency Administrative Function
                                         One Wall Street
                                         New York, New York 10286
                                         Attention: Kareen Sinclair
                                         Telecopy: (212) 635-6365, 6366 or 6367
                                         Telephone: (212) 635-4696

                    with a copy to:      The Bank of New York
                                         One Wall Street
                                         New York, New York 10286
                                         Attention: Steven Correll
                                         Telecopy: (212) 635-8593
                                         Telephone: (212) 635-8696

provided that any notice, request or demand to or upon any Agent, the Issuing
Lender or the Lenders shall not be effective until received.

                  Notices and other communications to the Lenders hereunder may
be delivered or furnished by electronic communications pursuant to procedures
approved by the Administrative Agent. The Administrative Agent or the Borrower
may, in its discretion, agree to accept notices and other communications to it
hereunder by electronic communications pursuant to procedures approved by it;
provided that approval of such procedures may be limited to particular notices
or communications.

                  10.3.    No Waiver; Cumulative Remedies. No failure to
exercise and no delay in exercising, on the part of any Agent or any Lender, any
right, remedy, power or privilege hereunder or under the other Loan Documents
shall operate as a waiver thereof; nor shall any

<PAGE>

                                                                              81

single or partial exercise of any right, remedy, power or privilege hereunder
preclude any other or further exercise thereof or the exercise of any other
right, remedy, power or privilege. The rights, remedies, powers and privileges
herein provided are cumulative and not exclusive of any rights, remedies, powers
and privileges provided by law.

                  10.4.    Survival of Representations and Warranties. All
representations and warranties made hereunder, in the other Loan Documents and
in any document, certificate or statement delivered pursuant hereto or in
connection herewith shall survive the execution and delivery of this Agreement
and the making of the Loans and other extensions of credit hereunder.

                  10.5.    Payment of Expenses and Taxes. The Borrower agrees
(a) to pay or reimburse each Agent for all its out-of-pocket costs and expenses
incurred in connection with the development, preparation and execution of, and
any amendment, supplement or modification to, this Agreement and the other Loan
Documents and any other documents prepared in connection herewith or therewith,
and the consummation and administration of the transactions contemplated hereby
and thereby, including the reasonable fees and disbursements of two primary
counsel, who shall be Latham & Watkins LLP and Emmet, Marvin & Martin (and such
other local and special counsel as are reasonably retained) to such Agents and
search, filing and recording fees and expenses, with statements with respect to
the foregoing to be submitted to the Borrower prior to the Closing Date (in the
case of amounts to be paid on the Closing Date) and from time to time thereafter
on a quarterly basis or such other periodic basis as such Agent shall deem
appropriate, (b) to pay or reimburse each Lender and each Agent for all its
costs and expenses incurred in connection with the enforcement or preservation
of any rights under this Agreement, the other Loan Documents and any such other
documents prepared in connection herewith or therewith, including the fees and
disbursements of counsel (including the allocated fees and expenses of in-house
counsel) to each Lender and to such Agent, (c) to pay, indemnify, and hold each
Lender and Agent harmless from any and all recording and filing fees and any and
all liabilities with respect to, or resulting from any delay in paying, stamp,
excise and other taxes, if any, that may be payable or determined to be payable
in connection with the execution and delivery of, or consummation or
administration of any of the transactions contemplated by, or any amendment,
supplement or modification of, or any waiver or consent under or in respect of,
this Agreement, the other Loan Documents and any such other documents prepared
in connection herewith or therewith, and (d) to pay, indemnify, and hold each
Lender and Agent and their respective officers, directors, employees,
affiliates, agents and controlling persons (each, an "Indemnitee") harmless from
and against any and all other liabilities, obligations, losses, damages,
penalties, actions, judgments, suits, costs, expenses or disbursements of any
kind or nature whatsoever with respect to the execution, delivery, enforcement,
performance and administration of this Agreement, the other Loan Documents and
any such other documents, including any of the foregoing relating to the use of
proceeds of the Loans or the violation of, noncompliance with or liability
under, any Environmental Law applicable to the operations of any Group Member or
any of the Properties and the reasonable fees and expenses of legal counsel in
connection with claims, actions or proceedings by any Indemnitee against any
Loan Party under any Loan Document (all the foregoing in this clause (d),
collectively, the "Indemnified Liabilities"), provided, that the Borrower shall
have no obligation hereunder to any Indemnitee with respect to Indemnified
Liabilities to the extent such Indemnified Liabilities are found by a final and
nonappealable decision of a court of competent jurisdiction to have resulted
from the gross negligence or willful misconduct of such Indemnitee. Without
limiting the

<PAGE>

                                                                              82

foregoing, and to the extent permitted by applicable law, the Borrower agrees
not to assert and to cause its Subsidiaries not to assert, and hereby waives and
agrees to cause its Subsidiaries to waive, all rights for contribution or any
other rights of recovery with respect to all claims, demands, penalties, fines,
liabilities, settlements, damages, costs and expenses of whatever kind or
nature, under or related to Environmental Laws, that any of them might have by
statute or otherwise against any Indemnitee. All amounts due under this Section
10.5 shall be payable not later than 10 days after written demand therefor.
Statements payable by the Borrower pursuant to this Section 10.5 shall be
submitted to the person and at the address of the Borrower set forth in Section
10.2, or to such other Person or address as may be hereafter designated by the
Borrower in a written notice to the Administrative Agent. The agreements in this
Section 10.5 shall survive repayment of the Loans and all other amounts payable
hereunder.

                  10.6.    Successors and Assigns; Participations and
Assignments. (a) The provisions of this Agreement shall be binding upon and
inure to the benefit of the parties hereto and their respective successors and
assigns permitted hereby (including any affiliate of the Issuing Lender that
issues any Letter of Credit), except that (i) neither the Borrower nor any
Guarantor may assign or otherwise transfer any of its rights or obligations
hereunder or under any other Loan Document without the prior written consent of
each Lender (and any attempted assignment or transfer without such consent shall
be null and void) and (ii) no Lender may assign or otherwise transfer its rights
or obligations hereunder except in accordance with this Section.

                  (b)      (i) Subject to the conditions set forth in paragraph
(b)(ii) below, any Lender may assign to one or more assignees (each, an
"Assignee") all or a portion of its rights and obligations under this Agreement
(including all or a portion of its Commitments and the Loans at the time owing
to it) with the prior written consent (such consent not to be unreasonably
withheld) of:

                           (A)      the Borrower, provided that no consent of
                  the Borrower shall be required for (x) an assignment to a
                  Lender, an affiliate of a Lender, an Approved Fund or, if an
                  Event of Default has occurred and is continuing, any other
                  Person, or (y) any assignment by the Administrative Agent or
                  the Syndication Agent (or their respective affiliates); and

                           (B)      the Administrative Agent, provided that no
                  consent of the Administrative Agent shall be required for (x)
                  an assignment to an Assignee that is a Lender or an Affiliate
                  of a Lender immediately prior to giving effect to such
                  assignment, or (y) any assignment by the Syndication Agent or
                  the Administrative Agent (or their respective affiliates); and

                           (C)      in the case of any assignment of a Revolving
                  Commitment (other than to a Lender or an Affiliate of a
                  Lender), the Issuing Lender.

                  (ii)  Assignments shall be subject to the following additional
conditions:

                           (A)      except in the case of an assignment to a
                  Lender, an affiliate of a Lender or an Approved Fund or an
                  assignment of the entire remaining amount of the assigning
                  Lender's Commitments or Loans under the Revolving Facility,
                  the

<PAGE>

                                                                              83

                  amount of the Commitments or Loans of the assigning Lender
                  subject to each such assignment (determined as of the date the
                  Assignment and Assumption with respect to such assignment is
                  delivered to the Administrative Agent) shall not be less than
                  $1,000,000, and, after giving effect to such assignment, the
                  remaining Loans and Commitments of such assigning Lender shall
                  not be less than $1,000,000, in each case, unless each of the
                  Borrower and the Administrative Agent otherwise consent (each
                  such consent not to be unreasonably withheld), provided that
                  (1) no such consent of the Borrower shall be required if an
                  Event of Default has occurred and is continuing and (2) such
                  amounts shall be aggregated in respect of each Lender and its
                  affiliates or Approved Funds, if any;

                           (B)      the parties to each assignment shall execute
                  and deliver to the Administrative Agent an Assignment and
                  Assumption, together with a processing and recordation fee of
                  $3,500 (provided that only one such fee shall be payable in
                  connection with simultaneous assignments to or by two or more
                  related Approved Funds);

                           (C)      the Assignee, if it shall not be a Lender,
                  shall deliver to the Administrative Agent an administrative
                  questionnaire; and

                           (D)      in the case of an assignment by a Lender to
                  a CLO that is administrated or managed by such Lender or an
                  Affiliate of such Lender, the assigning Lender shall retain
                  the sole right to approve any amendment, modification or
                  waiver of any provision of this Agreement and the other Loan
                  Documents, provided that the Assignment and Assumption between
                  such Lender and such CLO may provide that such Lender will
                  not, without the consent of such CLO, agree to any amendment,
                  modification or waiver that (1) requires the consent of each
                  Lender directly affected thereby pursuant to the proviso to
                  the second sentence of Section 10.1 and (2) directly affects
                  such CLO.

                  (iii) Subject to acceptance and recording thereof pursuant to
paragraph (b)(iv) below, from and after the effective date specified in each
Assignment and Assumption the Assignee thereunder shall be a party hereto and,
to the extent of the interest assigned by such Assignment and Assumption, have
the rights and obligations of a Lender under this Agreement, and the assigning
Lender thereunder shall, to the extent of the interest assigned by such
Assignment and Assumption, be released from its obligations under this Agreement
(and, in the case of an Assignment and Assumption covering all of the assigning
Lender's rights and obligations under this Agreement, such Lender shall cease to
be a party hereto but shall continue to be entitled to the benefits of Sections
3.8, 3.9, 3.10 and 10.5). Any assignment or transfer by a Lender of rights or
obligations under this Agreement that does not comply with this Section 10.6
shall be treated for purposes of this Agreement as a sale by such Lender of a
participation in such rights and obligations in accordance with paragraph (c) of
this Section.

                  (iv) The Administrative Agent, acting for this purpose as an
agent of the Borrower, shall maintain at one of its offices a copy of each
Assignment and Assumption delivered to it and a register for the recordation of
the names and addresses of the Lenders, and the Commitments of, and principal
amount of the Loans and L/C Obligations owing to, each

<PAGE>

                                                                              84

Lender pursuant to the terms hereof from time to time (the "Register"). In the
absence of manifest error, the entries in the Register shall be conclusive, and
the Borrower, the Administrative Agent, the Issuing Lender and the Lenders may
treat each Person whose name is recorded in the Register pursuant to the terms
hereof as a Lender hereunder for all purposes of this Agreement, notwithstanding
notice to the contrary. The Register shall be available for inspection by the
Borrower, the Issuing Lender and any Lender at any reasonable time and from time
to time upon reasonable prior notice.

                  (v) Upon its receipt of a duly completed Assignment and
Assumption executed by an assigning Lender and an Assignee, the Assignee's
completed administrative questionnaire (unless the Assignee shall already be a
Lender hereunder), the processing and recordation fee referred to in paragraph
(b) of this Section and any written consent to such assignment required by
paragraph (b) of this Section, the Administrative Agent shall accept such
Assignment and Assumption and record the information contained therein in the
Register. No assignment shall be effective for purposes of this Agreement unless
it has been recorded in the Register as provided in this paragraph.

                  (c)      (i) Any Lender may, without the consent of the
Borrower or the Administrative Agent, sell participations to one or more banks
or other entities (a "Participant") in all or a portion of such Lender's rights
and obligations under this Agreement (including all or a portion of its
Commitments and the Loans owing to it); provided that (A) such Lender's
obligations under this Agreement shall remain unchanged, (B) such Lender shall
remain solely responsible to the other parties hereto for the performance of
such obligations and (C) the Borrower, the Administrative Agent, the Issuing
Lender and the other Lenders shall continue to deal solely and directly with
such Lender in connection with such Lender's rights and obligations under this
Agreement. Any agreement pursuant to which a Lender sells such a participation
shall provide that such Lender shall retain the sole right to enforce this
Agreement and to approve any amendment, modification or waiver of any provision
of this Agreement; provided that such agreement may provide that such Lender
will not, without the consent of the Participant, agree to any amendment,
modification or waiver that (1) requires the consent of each Lender directly
affected thereby pursuant to the proviso to the second sentence of Section 10.1
and (2) directly affects such Participant. Subject to paragraph (c)(ii) of this
Section, the Borrower agrees that each Participant shall be entitled to the
benefits of Sections 3.8, 3.9, 3.10 and 3.14 to the same extent as if it were a
Lender and had acquired its interest by assignment pursuant to paragraph (b) of
this Section. To the extent permitted by law, each Participant also shall be
entitled to the benefits of Section 10.7(b) as though it were a Lender, provided
such Participant shall be subject to Section 10.7(a) as though it were a Lender.

                  (ii) A Participant shall not be entitled to receive any
greater payment under Section 3.8 or 3.9 than the applicable Lender would have
been entitled to receive with respect to the participation sold to such
Participant, unless the sale of the participation to such Participant is made
with the Borrower's prior written consent. Any Participant that is a Non-U.S.
Lender shall not be entitled to the benefits of Section 3.9 unless such
Participant complies with Section 3.9(e).

                  (d)      Any Lender may at any time pledge or assign a
security interest in all or any portion of its rights under this Agreement to
secure obligations of such Lender, including any pledge or assignment to secure
obligations to a Federal Reserve Bank, and this Section shall

<PAGE>

                                                                              85

not apply to any such pledge or assignment of a security interest; provided that
no such pledge or assignment of a security interest shall release a Lender from
any of its obligations hereunder or substitute any such pledgee or Assignee for
such Lender as a party hereto.

                  (e)      The Borrower, upon receipt of written notice from the
relevant Lender, agrees to issue Notes to any Lender requiring Notes to
facilitate transactions of the type described in paragraph (d) above.

                  (f)      Notwithstanding the foregoing, any Conduit Lender may
assign any or all of the Loans it may have funded hereunder to its designating
Lender without the consent of the Borrower or the Administrative Agent and
without regard to the limitations set forth in Section 10.6(b). Each of the
Borrower, each Lender and the Administrative Agent hereby confirms that it will
not institute against a Conduit Lender or join any other Person in instituting
against a Conduit Lender any bankruptcy, reorganization, arrangement, insolvency
or liquidation proceeding under any state bankruptcy or similar law, for one
year and one day after the payment in full of the latest maturing commercial
paper note issued by such Conduit Lender; provided, however, that each Lender
designating any Conduit Lender hereby agrees to indemnify, save and hold
harmless each other party hereto for any loss, cost, damage or expense arising
out of its inability to institute such a proceeding against such Conduit Lender
during such period of forbearance.

                  10.7.    Adjustments; Set-off. (a) Except to the extent that
this Agreement expressly provides for payments to be allocated to a particular
Lender or to the Lenders, if any Lender (a "Benefitted Lender") shall receive
any payment of all or part of the Obligations owing to it, or receive any
collateral in respect thereof (whether voluntarily or involuntarily, by set-off,
pursuant to events or proceedings of the nature referred to in Section 8(f), or
otherwise), in a greater proportion than any such payment to or collateral
received by any other Lender, if any, in respect of the Obligations owing to
such other Lender, such Benefitted Lender shall purchase for cash from the other
Lenders a participating interest in such portion of the Obligations owing to
each such other Lender, or shall provide such other Lenders with the benefits of
any such collateral, as shall be necessary to cause such Benefitted Lender to
share the excess payment or benefits of such collateral ratably with each of the
Lenders; provided, however, that if all or any portion of such excess payment or
benefits is thereafter recovered from such Benefitted Lender, such purchase
shall be rescinded, and the purchase price and benefits returned, to the extent
of such recovery, but without interest.

                  (b)      In addition to any rights and remedies of the Lenders
provided by law, each Lender shall have the right, without prior notice to the
Borrower, any such notice being expressly waived by the Borrower to the extent
permitted by applicable law, upon any amount becoming due and payable by the
Borrower hereunder (whether at the stated maturity, by acceleration or
otherwise), to set off and appropriate and apply against such amount any and all
deposits (general or special, time or demand, provisional or final), in any
currency, and any other credits, indebtedness or claims, in any currency, in
each case whether direct or indirect, absolute or contingent, matured or
unmatured, at any time held or owing by such Lender or any branch or agency
thereof to or for the credit or the account of the Borrower. Each Lender agrees
promptly to notify the Borrower and the Administrative Agent after any such
setoff and application made

<PAGE>

                                                                              86

by such Lender, provided that the failure to give such notice shall not affect
the validity of such setoff and application.

                  10.8.    Counterparts. This Agreement may be executed by one
or more of the parties to this Agreement on any number of separate counterparts,
and all of said counterparts taken together shall be deemed to constitute one
and the same instrument. Delivery of an executed signature page of this
Agreement by facsimile transmission shall be effective as delivery of a manually
executed counterpart hereof. A set of the copies of this Agreement signed by all
the parties shall be lodged with the Borrower and the Administrative Agent.

                  10.9.    Severability. Any provision of this Agreement that is
prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction,
be ineffective to the extent of such prohibition or unenforceability without
invalidating the remaining provisions hereof, and any such prohibition or
unenforceability in any jurisdiction shall not invalidate or render
unenforceable such provision in any other jurisdiction.

                  10.10.   Integration. This Agreement and the other Loan
Documents represent the entire agreement of the Borrower, the Agents and the
Lenders with respect to the subject matter hereof and thereof, and there are no
promises, undertakings, representations or warranties by any Agent or any Lender
relative to subject matter hereof not expressly set forth or referred to herein
or in the other Loan Documents.

                  10.11.   GOVERNING LAW. THIS AGREEMENT AND THE RIGHTS AND
OBLIGATIONS OF THE PARTIES UNDER THIS AGREEMENT SHALL BE GOVERNED BY, AND
CONSTRUED AND INTERPRETED IN ACCORDANCE WITH, THE LAW OF THE STATE OF NEW YORK.

                  10.12.   Submission To Jurisdiction; Waivers. The Borrower
hereby irrevocably and unconditionally:

                  (a)      submits for itself and its property in any legal
         action or proceeding relating to this Agreement and the other Loan
         Documents to which it is a party, or for recognition and enforcement of
         any judgment in respect thereof, to the non-exclusive general
         jurisdiction of the courts of the State of New York, the courts of the
         United States for the Southern District of New York, and appellate
         courts from any thereof;

                  (b)      consents that any such action or proceeding may be
         brought in such courts and waives any objection that it may now or
         hereafter have to the venue of any such action or proceeding in any
         such court or that such action or proceeding was brought in an
         inconvenient court and agrees not to plead or claim the same;

                  (c)      agrees that service of process in any such action or
         proceeding may be effected by mailing a copy thereof by registered or
         certified mail (or any substantially similar form of mail), postage
         prepaid, to the Borrower at its address set forth in Section 10.2 or at
         such other address of which the Administrative Agent shall have been
         notified pursuant thereto;

<PAGE>

                                                                              87

                  (d)      agrees that nothing herein shall affect the right to
         effect service of process in any other manner permitted by law or shall
         limit the right to sue in any other jurisdiction; and

                  (e)      waives, to the maximum extent not prohibited by law,
         any right it may have to claim or recover in any legal action or
         proceeding referred to in this Section any special, exemplary, punitive
         or consequential damages.

                  10.13.   Acknowledgments. The Borrower hereby acknowledges
that:

                  (a)      it has been advised by counsel in the negotiation,
         execution and delivery of this Agreement and the other Loan Documents;

                  (b)      no Agent or Lender has any fiduciary relationship
         with or duty to the Borrower arising out of or in connection with this
         Agreement or any of the other Loan Documents, and the relationship
         between the Agents and Lenders, on one hand, and the Borrower, on the
         other hand, in connection herewith or therewith is solely that of
         debtor and creditor; and

                  (c)      no joint venture is created hereby or by the other
         Loan Documents or otherwise exists by virtue of the transactions
         contemplated hereby among the Lenders or among the Borrower and the
         Lenders.

                  10.14.   Releases of Guarantees and Liens. (a) Notwithstanding
anything to the contrary contained herein or in any other Loan Document, the
Administrative Agent is hereby irrevocably authorized by each Lender (without
requirement of notice to or consent of any Lender except as expressly required
by Section 10.1) to take any action requested by the Borrower having the effect
of releasing any Collateral or guarantee obligations (i) to the extent necessary
to permit consummation of any transaction not prohibited by any Loan Document or
that has been consented to in accordance with Section 10.1 or (ii) under the
circumstances described in paragraph (b) below.

                  (b)      At such time as the Loans, the Reimbursement
Obligations and the other obligations under the Loan Documents (other than
obligations under or in respect of Hedge Agreements) shall have been paid in
full, the Commitments have been terminated and no Letters of Credit shall be
outstanding, the Collateral shall be released from the Liens created by the
Security Documents, and the Security Documents and all obligations (other than
those expressly stated to survive such termination) of the Administrative Agent
and each Loan Party under the Security Documents shall terminate, all without
delivery of any instrument or performance of any act by any Person.

                  10.15.   Confidentiality. Each Agent and each Lender agrees to
keep confidential all non-public information provided to it by any Loan Party
pursuant to this Agreement that is designated by such Loan Party as
confidential; provided that nothing herein shall prevent any Agent or any Lender
from disclosing any such information (a) to any Agent, any other Lender or any
Affiliate of such Lender, (b) subject to an agreement to comply with the
provisions of this Section, to any actual or prospective Transferee or any
direct or indirect counterparty to any Hedge Agreement (or any professional
advisor to such counterparty) or any pledgee of any

<PAGE>

                                                                              88

security interest pledged pursuant to Section 10.6(d) hereof, (c) to its
employees, directors, agents, attorneys, accountants and other professional
advisors or those of any of its affiliates, (d) upon the request or demand of
any Governmental Authority, (e) in response to any order of any court or other
Governmental Authority or as may otherwise be required pursuant to any
Requirement of Law, (f) if requested or required to do so in connection with any
litigation or similar proceeding, (g) that has been publicly disclosed, (h) to
the National Association of Insurance Commissioners or any similar organization
or any nationally recognized rating agency that requires access to information
about a Lender's investment portfolio in connection with ratings issued with
respect to such Lender, or (i) in connection with the exercise of any remedy
hereunder or under any other Loan Document. Notwithstanding any other express or
implied agreement, arrangement or understanding to the contrary, each of the
parties hereto hereby agrees that each party hereto (and each of its employees,
representatives or agents) are permitted to disclose to any and all persons,
without limitation, the tax treatment and tax structure of the Loans and the
other transactions contemplated hereby, and all materials of any kind (including
opinions or other tax analyses) that are provided to the Loan Parties or the
Lenders, the Lead Arranger or the Agents related to such tax treatment and tax
aspects. To the extent not inconsistent with the immediately preceding sentence,
this authorization does not extend to disclosure of any other information or any
other term or detail not related to the tax treatment or tax aspects of the
Loans or the other transactions contemplated hereby.

                  10.16.   WAIVERS OF JURY TRIAL. THE BORROWER, THE AGENTS AND
THE LENDERS HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE TRIAL BY JURY IN ANY
LEGAL ACTION OR PROCEEDING RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT
AND FOR ANY COUNTERCLAIM THEREIN.

                  10.17.   Delivery of Addenda. Each initial Lender shall become
a party to this Agreement by delivering to the Administrative Agent an Addendum
duly executed by such Lender.

<PAGE>

                                                                              89

                  IN WITNESS WHEREOF, the parties hereto have caused this
Agreement to be duly executed and delivered by their proper and duly authorized
officers as of the day and year first above written.

                                   HAIGHTS CROSS OPERATING COMPANY

                                   By:__________________________________________
                                      Name:
                                      Title:

                                   BEAR, STEARNS & CO. INC., as Lead Arranger

                                   By:__________________________________________
                                      Name:
                                      Title:

                                   THE BANK OF NEW YORK, as Administrative Agent

                                   By:__________________________________________
                                      Name:
                                      Title:

                                   BEAR STEARNS CORPORATE LENDING INC.,
                                   as Syndication Agent

                                   By:__________________________________________
                                      Name:
                                      Title:<PAGE>

                                                                     EXHIBIT 4.1

                                 METLIFE, INC.,
                                     ISSUER

                                       AND

                J.P. MORGAN TRUST COMPANY, NATIONAL ASSOCIATION,
                 (AS SUCCESSOR TO BANK ONE TRUST COMPANY, N.A.)
                                     TRUSTEE

                               ------------------

                          FIFTH SUPPLEMENTAL INDENTURE

                          DATED AS OF NOVEMBER 21, 2003

                               ------------------

                                  $200,000,000

                               5.875% SENIOR NOTES

                              DUE NOVEMBER 21, 2033

<PAGE>

                              TABLE OF CONTENTS(1)

                                    ARTICLE I

                    5.875% SENIOR NOTES DUE NOVEMBER 21, 2033

<TABLE>
<CAPTION>
                                                                                      PAGE
                                                                                      ----
<S>                                                                                   <C>
SECTION 1.01     Establishment..................................................        3
SECTION 1.02     Definitions....................................................        4
SECTION 1.03     Payment of Principal and Interest..............................        5
SECTION 1.04     Denominations..................................................        5
SECTION 1.05     Global Securities..............................................        6
SECTION 1.06     Transfer.......................................................        6
SECTION 1.07     Defeasance.....................................................        6
SECTION 1.08     Redemption at the Option of the Company........................        6

                                   ARTICLE II

                            MISCELLANEOUS PROVISIONS

SECTION 2.01     Recitals by the Company........................................        7
SECTION 2.02     Ratification and Incorporation of Original Indenture...........        7
SECTION 2.03     Executed in Counterparts.......................................        7
</TABLE>

-------------------------
(1) This Table of Contents does not constitute part of the Fifth Supplemental
Indenture and shall not have any bearing upon the interpretation of any of its
terms or provisions.

                                       2
<PAGE>

         THIS FIFTH SUPPLEMENTAL INDENTURE is made as of the 21st day of
November, 2003, by and between METLIFE, INC., a Delaware corporation (the
"Company"), and J.P. Morgan Trust Company, National Association (as successor to
Bank One Trust Company, N.A.), a national banking corporation, as trustee (the
"Trustee"):

         WHEREAS, the Company has heretofore entered into an Indenture, dated as
of November 9, 2001 (the "Original Indenture") with the Trustee;

         WHEREAS, the Original Indenture is incorporated herein by this
reference and the Original Indenture, as supplemented by this Fifth Supplemental
Indenture, is herein called the "Indenture";

         WHEREAS, under the Original Indenture, a new series of senior notes may
at any time be established by the Board of Directors of the Company in
accordance with the provisions of the Original Indenture and the terms of such
series may be described by a supplemental indenture executed by the Company and
the Trustee;

         WHEREAS, the Company proposes to create under the Indenture a new
series of senior notes;

         WHEREAS, additional senior notes of other series hereafter established,
except as may be limited in the Original Indenture as at the time supplemented
and modified, may be issued from time to time pursuant to the Indenture as at
the time supplemented and modified; and

         WHEREAS, all things necessary to make this Fifth Supplemental Indenture
a valid agreement of the Company, in accordance with its terms, have been done.

         NOW THEREFORE, in consideration of the agreements and obligations set
forth herein and for other good and valuable consideration, the sufficiency of
which is hereby acknowledged, the parties hereto hereby agree as follows:

                                    ARTICLE I

                    5.875% SENIOR NOTES DUE NOVEMBER 21, 2033

SECTION 1.01. Establishment.

         There is hereby established a new series of senior notes to be issued
under the Indenture, to be designated as the Company's 5.875% Senior Notes due
November 21, 2033 (the "2033 Senior Notes").

         There are to be authenticated and delivered 2033 Senior Notes,
initially limited in aggregate principal amount of $200,000,000 (or up to
$230,000,000 aggregate principal amount to the extent the Underwriters'
overallotment option pursuant to the Underwriting Agreement and the Pricing
Agreement is exercised), and no further 2033 Senior Notes shall be authenticated
and delivered except as provided by Section 2.05, 2.07, 2.11, 3.03 or 9.04

                                       3
<PAGE>

of the Original Indenture; provided, however, that the aggregate principal
amount of the 2033 Senior Notes may be increased in the future, without the
consent of the holders of the 2033 Senior Notes, on the same terms and with the
same CUSIP number as the 2033 Senior Notes. The 2033 Senior Notes shall be
issued in fully registered form.

         The 2033 Senior Notes shall be issued in the form of one or more Global
Securities in substantially the form set out in Exhibit A hereto. The Depositary
with respect to the 2033 Senior Notes shall be The Depository Trust Company.

         The form of the Trustee's Certificate of Authentication for the 2033
Senior Notes shall be substantially in the form set forth in Exhibit B hereto.

         Each 2033 Senior Note shall be dated the date of authentication thereof
and shall bear interest from the date of original issuance thereof or from the
most recent Interest Payment Date to which interest has been paid or duly
provided for.

SECTION 1.02. Definitions.

         The following defined terms used herein shall, unless the context
otherwise requires, have the meanings specified below. Capitalized terms used
herein for which no definition is provided herein shall have the meanings set
forth in the Original Indenture.

         "Interest Payment Date" means March 31, June 30, September 30 and
December 31 of each year, commencing December 31, 2003.

         "Pricing Agreement" means the Pricing Agreement, dated as of November
18, 2003, between Merrill Lynch, Pierce, Fenner & Smith Incorporated, as
representative of the Underwriters, and the Company.

         "Original Issue Date" means November 21, 2003.

         "Regular Record Date" means, with respect to each Interest Payment
Date, the close of business on the preceding March 15, June 15, September 15 or
December 15, as the case may be.

         "Stated Maturity" means November 21, 2033.

         "Underwriters" means Merrill Lynch, Pierce, Fenner & Smith
Incorporated, A.G. Edwards & Sons, Inc., Citigroup Global Markets Inc., UBS
Securities LLC, Wachovia Capital Markets, LLC, Banc of America Securities LLC,
Credit Suisse First Boston LLC, Deutsche Bank Securities Inc., J.P. Morgan
Securities Inc., Banc One Capital Markets, Inc., Blaylock & Partners, L.P., HSBC
Securities (USA) Inc., J.J.B. Hilliard, W.L. Lyons, Inc., Lehman Brothers Inc.,
Quick & Reilly, Inc., RBC Dain Rauscher Inc., Raymond James & Associates, Inc.,
U.S. Bancorp Piper Jaffray Inc., and Wells Fargo Securities, LLC.

                                       4
<PAGE>

         "Underwriting Agreement" means the Underwriting Agreement, dated as of
November 18, 2003, between Merrill Lynch, Pierce, Fenner & Smith Incorporated,
as representative of the Underwriters, and the Company.

SECTION 1.03. Payment of Principal and Interest.

         The principal of the 2033 Senior Notes shall be due at Stated Maturity.
The unpaid principal amount of the 2033 Senior Notes shall bear interest at the
rate of 5.875% per year until paid or duly provided for. Interest shall be paid
quarterly in arrears on each Interest Payment Date, commencing December 31,
2003, to the Person in whose name the 2033 Senior Notes are registered on the
Regular Record Date for such Interest Payment Date, provided that interest
payable at the Stated Maturity of principal will be paid to the Person to whom
principal is payable. Any such interest that is not so punctually paid or duly
provided for will forthwith cease to be payable to the holders on such Regular
Record Date and may be paid as provided in Section 2.03 of the Original
Indenture.

         Payments of interest on the 2033 Senior Notes will include interest
accrued to but excluding the respective Interest Payment Dates. Interest
payments for the 2033 Senior Notes shall be computed and paid on the basis of a
360-day year consisting of twelve 30-day months. In the event that any date on
which interest is payable on the 2033 Senior Notes is not a Business Day, then a
payment of the interest payable on such date will be made on the next succeeding
day that is a Business Day (and without any interest or other payment in respect
of any such delay), except that, if such Business Day is in the next succeeding
calendar year, such payment shall be made on the immediately preceding Business
Day, in each case with the same force and effect as if made on the date the
payment was originally payable.

         Payment of the principal and interest due at the Stated Maturity of the
2033 Senior Notes shall be made upon surrender of the 2033 Senior Notes at the
Corporate Trust Office of the Trustee. The principal of and interest on the 2033
Senior Notes shall be paid in such coin or currency of the United States of
America as at the time of payment is legal tender for payment of public and
private debts. Payments of interest (including interest on any Interest Payment
Date) will be made, subject to such surrender where applicable, at the option of
the Company, (i) by check mailed to the address of the Person entitled thereto
as such address shall appear in the Security Register or (ii) by wire transfer
at such place and to such account at a banking institution in the United States
as may be designated in writing to the Trustee at least 15 days prior to the
date for payment by the Person entitled thereto.

SECTION 1.04. Denominations.

         The 2033 Senior Notes may be issued in denominations of $25, or any
integral multiple thereof.

                                       5
<PAGE>

SECTION 1.05. Global Securities.

         The 2033 Senior Notes will be issued in the form of one or more Global
Securities registered in the name of the Depositary or its nominee. Except under
the limited circumstances described below, 2033 Senior Notes represented by
Global Securities will not be exchangeable for, and will not otherwise be
issuable as, 2033 Senior Notes in definitive form. The Global Securities
described above may not be transferred except by the Depositary to a nominee of
the Depositary or by a nominee of the Depositary to the Depositary or another
nominee of the Depositary or to a successor Depositary or its nominee.

         Owners of beneficial interests in such Global Securities will not be
considered the holders thereof for any purpose under the Indenture, and no
Global Security representing a 2033 Senior Note shall be exchangeable, except
for another Global Security of like denomination and tenor to be registered in
the name of the Depositary or its nominee or to a successor Depositary or its
nominee. The rights of holders of such Global Securities shall be exercised only
through the Depositary.

         A Global Security shall be exchangeable for 2033 Senior Notes
registered in the names of Persons other than the Depositary or its nominee only
as provided by Section 2.11(c) of the Original Indenture. Any Global Security
that is exchangeable pursuant to the preceding sentence shall be exchangeable
for 2033 Senior Notes registered in such names as the Depositary shall direct.

SECTION 1.06. Transfer.

         No service charge will be made for any registration of transfer or
exchange of 2033 Senior Notes, but payment will be required of a sum sufficient
to cover any tax or other governmental charge that may be imposed in connection
therewith.

SECTION 1.07. Defeasance.

         The provisions of Sections 13.02 and 13.03 of the Original Indenture
will apply to the 2033 Senior Notes.

SECTION 1.08. Redemption at the Option of the Company.

         The 2033 Senior Notes will be redeemable, at the option of the Company,
in whole at any time or in part from time to time, on or after November 21, 2008
at a redemption price equal to 100% of the principal amount of the 2033 Senior
Notes to be redeemed plus accrued and unpaid interest on the 2033 Senior Notes
to be redeemed to, but excluding, the date of redemption.

         Notwithstanding Section 3.02 of the Original Indenture, the notice of
redemption with respect to the foregoing redemption need not set forth the
Redemption Price but only the manner of calculation thereof.

                                       6
<PAGE>

         The Company shall notify the Trustee of the Redemption Price with
respect to the foregoing redemption promptly after the calculation thereof. The
Trustee shall not be responsible for calculating said Redemption Price.

         If less than all of the 2033 Senior Notes are to be redeemed, the
Trustee shall select the 2033 Senior Notes or portions of the 2033 Senior Notes
to be redeemed by such method as the Trustee deems fair and appropriate. The
Trustee may select for redemption 2033 Senior Notes and portions of 2033 Senior
Notes in amounts of $25 and whole multiples of $25.

                                   ARTICLE II

                            MISCELLANEOUS PROVISIONS

SECTION 2.01. Recitals by the Company.

         The recitals in this Fifth Supplemental Indenture are made by the
Company only and not by the Trustee, and all of the provisions contained in the
Original Indenture in respect of the rights, privileges, immunities, powers and
duties of the Trustee shall be applicable in respect of the 2033 Senior Notes
and of this Fifth Supplemental Indenture as fully and with like effect as if set
forth herein in full.

SECTION 2.02. Ratification and Incorporation of Original Indenture.

         As supplemented hereby, the Original Indenture is in all respects
ratified and confirmed, and the Original Indenture and this Fifth Supplemental
Indenture shall be read, taken and construed as one and the same instrument.

SECTION 2.03. Executed in Counterparts.

         This Fifth Supplemental Indenture may be simultaneously executed in
several counterparts, each of which shall be deemed to be an original, and such
counterparts shall together constitute but one and the same instrument.

                                       7
<PAGE>

         IN WITNESS WHEREOF, each party hereto has caused this instrument to be
signed in its name and behalf by its duly authorized officers, all as of the day
and year first above written.

                                    METLIFE, INC.

                                    By: /s/ Anthony J. Williamson
                                        ---------------------------
                                        Name: Anthony J. Williamson
                                        Title: Senior Vice President and
                                        Treasurer

                                    J.P. MORGAN TRUST COMPANY,
                                    NATIONAL ASSOCIATION

                                    By: /s/ Mary Fonti
                                        ---------------------------
                                        Name: Mary Fonti
                                        Title: Authorized Officer

                                       8
<PAGE>

                                    EXHIBIT A

                FORM OF 5.875% SENIOR NOTE DUE NOVEMBER 21, 2033

         THIS NOTE IS A GLOBAL SECURITY WITHIN THE MEANING OF THE ORIGINAL
INDENTURE HEREINAFTER REFERRED TO. UNLESS THIS CERTIFICATE IS PRESENTED BY AN
AUTHORIZED REPRESENTATIVE OF THE DEPOSITORY TRUST COMPANY ("DTC"), A NEW YORK
CORPORATION, TO METLIFE, INC. OR ITS AGENT FOR REGISTRATION OF TRANSFER,
EXCHANGE OR PAYMENT, AND ANY CERTIFICATE ISSUED IS REGISTERED IN THE NAME OF
CEDE & CO. OR IN SUCH OTHER NAME AS IS REQUESTED BY AN AUTHORIZED REPRESENTATIVE
OF DTC (AND ANY PAYMENT IS MADE TO CEDE & CO. OR TO SUCH OTHER ENTITY AS IS
REQUESTED BY AN AUTHORIZED REPRESENTATIVE OF DTC), ANY TRANSFER, PLEDGE OR OTHER
USE HEREOF FOR VALUE OR OTHERWISE BY OR TO ANY PERSON IS WRONGFUL INASMUCH AS
THE REGISTERED OWNER HEREOF, CEDE & CO., HAS AN INTEREST HEREIN.

         EXCEPT AS OTHERWISE PROVIDED IN SECTION 2.11 OF THE ORIGINAL INDENTURE,
THIS NOTE MAY BE TRANSFERRED IN WHOLE, BUT NOT IN PART, ONLY TO ANOTHER NOMINEE
OF DTC OR TO A SUCCESSOR DEPOSITARY OR TO A NOMINEE OF SUCH SUCCESSOR
DEPOSITARY.

                                      A-1
<PAGE>

No. ____                                                     CUSIP No. 59156R405

                                  METLIFE, INC.
                               5.875% Senior Note
                              Due November 21, 2033

Principal Amount:                   $200,000,000

Regular Record Date:                with respect to each Interest Payment Date,
                                    the close of business on the preceding March
                                    15, June 15, September 15 or December 15, as
                                    the case may be

Original Issue Date:                November 21, 2003

Stated Maturity:                    November 21, 2033

Interest Payment Dates:             March 31, June 30, September 30, and
                                    December 31, commencing December 31, 2003

Interest Rate:                      5.875% per year

Authorized Denomination:            $25

         MetLife, Inc., a Delaware corporation (the "Company," which term
includes any successor corporation under the Indenture referred to on the
reverse hereof), for value received, hereby promises to pay to ________, or
registered assigns, the principal sum of __________________________
($___________) on the Stated Maturity shown above, and to pay interest thereon
from the Original Issue Date shown above, or from the most recent Interest
Payment Date to which interest has been paid or duly provided for, quarterly in
arrears on each Interest Payment Date as specified above, commencing on December
31, 2003, and on the Stated Maturity at the rate per year shown above until the
principal hereof is paid or made available for payment and on any overdue
principal and on any overdue installment of interest to the extent permitted by
law. The interest so payable, and punctually paid or duly provided for, on any
Interest Payment Date (other than an Interest Payment Date that is the Stated
Maturity) will, as provided in the Indenture, be paid to the Person in whose
name this Note is registered at the close of business on the Regular Record Date
as specified above next preceding such Interest Payment Date, provided that any
interest payable at Stated Maturity will be paid to the Person to whom principal
is payable. Any such interest that is not so punctually paid or duly provided
for will forthwith cease to be payable to the holders on such Regular Record
Date and may be paid as provided in Section 2.03 of the Original Indenture.

         Payments of interest on this Note will include interest accrued to but
excluding the respective Interest Payment Dates. Interest payments for this Note
shall be computed and

                                      A-2
<PAGE>

paid on the basis of a 360-day year consisting of twelve 30-day months. In the
event that any date on which interest is payable on this Note is not a Business
Day, then payment of the interest payable on such date will be made on the next
succeeding day that is a Business Day (and without any interest or other payment
in respect of any such delay), except that, if such Business Day is in the next
succeeding calendar year, payment shall be made on the immediately preceding
Business Day, in each case with the same force and effect as if made on the date
the payment was originally payable.

         Payment of the principal of and interest due at the Stated Maturity of
this Note shall be made upon surrender of this Note at the Corporate Trust
Office of the Trustee. The principal of and interest on this Note shall be paid
in such coin or currency of the United States of America as at the time of
payment is legal tender for payment of public and private debts. Payment of
interest (including interest on an Interest Payment Date) will be made, subject
to such surrender where applicable, at the option of the Company, (i) by check
mailed to the address of the Person entitled thereto as such address shall
appear in the Security Register or (ii) by wire transfer at such place and to
such account at a banking institution in the United States as may be designated
in writing to the Trustee at least 15 days prior to the date for payment by the
Person entitled thereto.

         The Senior Notes (as defined on the reverse hereof) will be unsecured
obligations of the Company and will rank equally in right of payment with all of
the other unsecured, unsubordinated indebtedness of the Company from time to
time outstanding. The Senior Notes will rank senior to any subordinated
indebtedness of the Company.

         REFERENCE IS HEREBY MADE TO THE FURTHER PROVISIONS OF THIS NOTE SET
FORTH ON THE REVERSE HEREOF, WHICH FURTHER PROVISIONS SHALL FOR ALL PURPOSES
HAVE THE SAME EFFECT AS IF SET FORTH AT THIS PLACE.

         Unless the certificate of authentication hereon has been executed by
the Trustee by manual signature, this Note shall not be entitled to any benefit
under the Indenture or be valid or obligatory for any purpose.

                                      A-3
<PAGE>

         IN WITNESS WHEREOF, the Company has caused this instrument to be duly
executed under its corporate seal.

                                      METLIFE, INC.

                                      By:  ____________________
                                           Name:
                                           Title:

Attest:

______________________
Name:
Title:

                             [Seal of MetLife, Inc.]

                          CERTIFICATE OF AUTHENTICATION

         This is one of the 5.875% Senior Notes due November 21, 2033 referred
to in the within-mentioned Indenture.

                                      J.P. MORGAN TRUST COMPANY,
                                      NATIONAL ASSOCIATION,
                                      as Trustee

                                      By: _________________________
                                          Authorized Officer

                                      A-4
<PAGE>

                             (Reverse Side of Note)

         This Note is one of a duly authorized issue of senior notes of the
Company issued and issuable in one or more series under an Indenture dated as of
November 9, 2001 (the "Original Indenture"), as supplemented by the Fifth
Supplemental Indenture, dated as of November 21, 2003 (the "Fifth Supplemental
Indenture," and together with the Original Indenture, the "Indenture"), between
the Company and J.P. Morgan Trust Company, National Association (as successor to
Bank One Trust Company, N.A.), as trustee (the "Trustee," which term includes
any successor trustee under the Indenture), to which Indenture and all
indentures incidental thereto reference is hereby made for a statement of the
respective rights, limitations of rights, duties and immunities thereunder of
the Company, the Trustee and the holders of the Senior Notes issued thereunder
and of the terms upon which said Senior Notes are, and are to be, authenticated
and delivered. This Senior Note is one of the series designated on the face
hereof as 5.875% Senior Notes due November 21, 2033 (the "Senior Notes"),
initially limited in aggregate principal amount of $200,000,000 (or up to
$230,000,000 aggregate principal amount to the extent the Underwriters'
overallotment option pursuant to the Underwriting Agreement and the Pricing
Agreement is exercised); provided, however, that the aggregate principal amount
of the Senior Notes may be increased in the future, without the consent of the
holders of the Senior Notes, on the same terms and with the same CUSIP number as
the Senior Notes. Capitalized terms used herein for which no definition is
provided herein shall have the meanings set forth in the Indenture.

         This Note is exchangeable in whole or from time to time in part for
Senior Notes of this series in definitive registered form only as provided
herein and in the Indenture. If (i) at any time the Depositary notifies the
Company that it is unwilling or unable to continue as Depositary for this Note
or if at any time the Depositary shall no longer be registered or in good
standing under the Securities Exchange Act of 1934, as amended, or other
applicable statute or regulation, and the Company does not appoint a successor
Depositary within 90 days after the Company receives such notice or becomes
aware of such condition, as the case may be, or (ii) the Company in its sole
discretion determines that this Note shall be exchangeable for Senior Notes of
this series in definitive registered form and executes and delivers to the
Security Registrar a written order of the Company providing that this Note shall
be so exchangeable, this Note shall be exchangeable for Senior Notes of this
series in definitive registered form, provided that the definitive Senior Notes
so issued in exchange for this Note shall be in denominations of $25 and any
integral multiples, without coupons, and be of like aggregate principal amount
and tenor as the portion of this Note to be exchanged. Except as provided above,
owners of beneficial interests in this Note will not be entitled to have Senior
Notes registered in their names, will not receive or be entitled to physical
delivery of Senior Notes in definitive registered form and will not be
considered the holders thereof for any purpose under the Indenture. Neither the
Company, the Trustee, any Paying Agent nor the Security Registrar shall have any
responsibility or liability for any aspect of records relating to or payments
made on account of beneficial ownership interests in this Note, or for
maintaining, supervising or reviewing any records relating to such beneficial
ownership interests.

                                      A-5
<PAGE>

         If an Event of Default with respect to the Senior Notes shall occur and
be continuing, the principal of the Senior Notes may be declared due and payable
in the manner, with the effect and subject to the conditions provided in the
Indenture.

         The Indenture permits, with certain exceptions as therein provided, the
amendment thereof and the modification of the rights and obligations of the
Company and the rights of the holders of the Senior Notes under the Indenture at
any time by the Company and the Trustee with the consent of the holders of not
less than a majority in aggregate principal amount of the Senior Notes at the
time Outstanding. The Indenture also contains provisions permitting the holders
of specified percentages in principal amount of the Senior Notes at the time
Outstanding, on behalf of the holders of all Senior Notes, to waive compliance
by the Company with certain provisions of the Indenture and certain past
defaults under the Indenture and their consequences. Any such consent or waiver
by the holder of this Note shall be conclusive and binding upon such holder and
upon all future holders of this Note and of any Senior Note issued upon the
registration of transfer hereof or in exchange hereof or in lieu hereof, whether
or not notation of such consent or waiver is made upon this Note.

         The Indenture contains provisions for defeasance at any time of (a) the
entire indebtedness of the Company pursuant to this Note and (b) restrictive
covenants and the related Events of Default, upon compliance by the Company with
certain conditions set forth therein, which provisions apply to this Note.

         The Senior Notes will be redeemable, at the option of the Company, in
whole at any time or in part from time to time, on or after November 21, 2008 at
a redemption price equal to 100% of the principal amount of the Senior Notes to
be redeemed plus accrued and unpaid interest on the Senior Notes to be redeemed
to, but excluding, the date of redemption.

         Notwithstanding Section 3.02 of the Original Indenture, the notice of
redemption with respect to the foregoing redemption need not set forth the
Redemption Price but only the manner of calculation thereof.

         The Company shall notify the Trustee of the Redemption Price with
respect to the foregoing redemption promptly after the calculation thereof. The
Trustee shall not be responsible for calculating said Redemption Price.

         If less than all of the Senior Notes are to be redeemed, the Trustee
shall select the Senior Notes or portions of the Senior Notes to be redeemed by
such method as the Trustee deems fair and appropriate. The Trustee may select
for redemption Senior Notes and portions of Senior Notes in amounts of $25 and
whole multiples of $25.

         No reference herein to the Indenture and no provision of this Note or
of the Indenture shall alter or impair the obligation of the Company, which is
absolute and unconditional, to pay the principal of and interest on this Note at
the time, place and rate, and in the coin or currency, herein prescribed.

                                      A-6
<PAGE>

         As provided in the Indenture and subject to certain limitations therein
set forth, the transfer of this Note is registrable in the Security Register,
upon surrender of this Note for registration of transfer at the office or agency
of the Company for such purpose, duly endorsed by, or accompanied by a written
instrument of transfer in form satisfactory to the Company or the Security
Registrar and duly executed by, the holder hereof or his attorney duly
authorized in writing, and thereupon one or more new Senior Notes, of authorized
denominations and of like tenor and for the same aggregate principal amount,
will be issued to the designated transferee or transferees. No service charge
shall be made for any such exchange or registration of transfer, but the Company
will require payment of a sum sufficient to cover any tax or other governmental
charge payable in connection therewith.

         Prior to due presentment of this Note for registration of transfer, the
Company, the Trustee, any Paying Agent and the Security Registrar of the Company
or the Trustee may deem and treat the Person in whose name this Note is
registered as the absolute owner hereof for all purposes, whether or not this
Note be overdue and notwithstanding any notice of ownership or writing thereon
made by anyone other than the Security Registrar, and neither the Company nor
the Trustee nor any Paying Agent nor the Security Registrar shall be affected by
notice to the contrary.

         The Senior Notes are issuable only in registered form without coupons
in denominations of $25 and any integral multiple thereof. As provided in the
Indenture and subject to certain limitations therein set forth, Senior Notes are
exchangeable for a like aggregate principal amount of Senior Notes of a
different authorized denomination, as requested by the holder surrendering the
same upon surrender of the Senior Note or Senior Notes to be exchanged at the
office or agency of the Company.

         No recourse shall be had for payment of the principal of or interest on
this Note, or for any claim based hereon, or otherwise in respect hereof, or
based on or in respect of the Indenture, against any incorporator, stockholder,
officer or director, past, present or future, as such, of the Company or of any
predecessor or successor corporation, whether by virtue of any constitution,
statute or rule of law, or by the enforcement of any assessment or penalty or
otherwise, all such liability being, by the acceptance hereof and as part of the
consideration for the issuance hereof, expressly waived and released.

         Unless the certificate of authentication hereon has been executed by
the Trustee by manual signature, this Note shall not be entitled to any benefit
under the Indenture or be valid or obligatory for any purpose.

         This Note shall be governed by, and construed in accordance with, the
internal laws of the state of New York.

                                      A-7
<PAGE>

                                  ABBREVIATIONS

         The following abbreviations, when used in the inscription on the face
of this instrument, shall be construed as though they were written out in full
according to applicable laws or regulations:

TEN COM - as tenants in common         UNIF GIFT MIN ACT - Custodian under
                                       Uniform Gift to Minors Act

                                       __________________________
                                       (State)

TEN ENT - as tenants by the entireties

JT TEN - as joint tenants with right of
         survivorship and not as
         tenants in common

                    Additional abbreviations may also be used
                          though not on the above list.

FOR VALUE RECEIVED, the undersigned hereby sell(s) and transfer(s) unto

PLEASE PRINT OR TYPEWRITE NAME AND ADDRESS, INCLUDING POSTAL ZIP CODE OF
ASSIGNEE

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________
(please insert Social Security or other identifying number of assignee)

the within Note and all rights thereunder, hereby irrevocably constituting and
appointing

________________________________________________________________________________

________________________________________________________________________________

agent to transfer said Note on the books of the Company, with full power of
substitution in the premises.

Dated:   ______________               _____________________________

                                      _____________________________
                                      NOTICE: The signature to this
                                      assignment must correspond with the
                                      name as written upon the face of
                                      the within instrument in every
                                      particular without alteration
                                      or enlargement, or any change
                                      whatever.

                                      A-8
<PAGE>

                                    EXHIBIT B

                          CERTIFICATE OF AUTHENTICATION

         This is one of the 5.875% Senior Notes due November 21, 2033 referred
to in the within-mentioned Indenture.

                                         J.P. MORGAN TRUST COMPANY,
                                         NATIONAL ASSOCIATION,
                                         as Trustee

                                         By: ___________________________
                                             Authorized Officer

                                       B-1

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00058-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00058-of-00352.parquet"}]]