Document:

Exhibit
10.9

CRYSTAL
DECISIONS, INC.

a Delaware Corporation

895 Emerson Street, Palo Alto, California 94301

OEM LICENSE AGREEMENT

This Agreement (the “Agreement”)
is made as of this 29th day of June, 2001 (the “Effective Date”) between
Crystal Decisions, Inc. (“Crystal Decisions”), a Delaware corporation, with an
office at 895 Emerson Street, Palo Alto, CA 94301 and Lawson Software (“OEM”),
a Delaware corporation, with an office at 380 St. Peter Street, St. Paul, MN
55102 with reference to the following facts:

A.               Crystal Decisions
has developed and is the owner of certain business intelligence software
products. OEM is a manufacturer and/or reseller of certain computer hardware
and/or software products.

B.                 OEM wishes to
obtain from Crystal Decisions the right to market and distribute Crystal
Decisions’ software products with OEM’s products, on the terms and conditions
set forth in this Agreement:

NOW, THEREFORE, the
parties hereby agree as follows:

1.      DEFINITIONS

As used in this
Agreement, the following terms shall have the following meanings:

1.1                  “ASP Services”
means services that are provided by OEM using the Crystal Decisions Products,
including granting remote access to Crystal Decisions Software client and
server products via a private network, Virtual Private Network (VPN) or/and the
Internet and providing administration, installation, redundancy, back-up and
technical support services as they apply to the deployment and management of
Crystal Decisions Software products.

1.2                  “Bundled
Products” shall mean Crystal Decisions Products only in combination with OEM
Products sold to customers Sublicensees as single packages.

1.3                  “Crystal
Decisions Products” shall mean, collectively, the object code versions of the
software programs identified in Exhibit A attached hereto, along with the
Documentation, if applicable, as well as any modifications, enhancements,
and/or derivative works thereof as may be provided by Crystal Decisions under
the terms of this Agreement.

1.4                  “Documentation”
shall mean the user manuals, instructions, and other written materials made
available by Crystal Decisions in printed or electronic format to assist in the
use of the Crystal Decisions Products.

1.5                  “End User
License” shall mean a license agreement between OEM and any end user to whom OEM
sublicenses any Crystal Decisions Product.

1.6                  “Master Copy”
shall mean an original copy of a Crystal Decisions Product on appropriate media
for use by OEM for internal purposes only in accordance with the terms hereof.
A Master Copy shall be considered Confidential Information.

1.7                  “OEM Products”
shall mean the computer hardware and/or software products which are identified
on Exhibit B attached hereto.

1.8                  “Prepackaged
Copy” shall mean a copy of a Crystal Decisions Product which is packaged by
Crystal Decisions before delivery to OEM, for resale by OEM in accordance with
the terms hereof.

1.9                  “Sublicensee”
shall mean the end user entity to which the Bundled Products are sublicensed
and distributed by OEM.

1.10            “Trademarks” includes
Crystal Decisions’ trademarks, service marks, trade names, and service names.

Other
defined terms shall have the meanings set forth herein.

 

2.      GRANT OF RIGHTS

2.1                  Grant of
License. Subject to the terms and conditions of this Agreement, Crystal
Decisions hereby grants OEM during the term of this Agreement a nonexclusive,
nontransferable, worldwide limited license to: (a) reproduce, market, and
directly or indirectly distribute and sublicense Crystal Decisions Products to
OEM’s customers (the “OEM License”), or (b) to use the Crystal Decisions
Products to provide ASP Services as part of OEM Products (the “ASP License”);
but only in accordance with the terms herein.

2.2      OEM Election.

(a)              OEM shall elect, by
purchase order or other written notice to Crystal Decisions, whether to exercise
its rights hereunder by using a Master Copy, or by distributing Prepackaged
Copies, or by some specified combination of both such means.

(b)             If OEM elects to use
a Master Copy, Crystal Decisions shall deliver a Master Copy to OEM for each
Crystal Decisions Product for which a Master Copy is ordered.   OEM shall safeguard all Master Copies and
may use them only to reproduce Crystal Decisions Products at locations approved
by Crystal Decisions in writing, for resale in accordance herewith. OEM shall package
all such copies made from Master Copies, with its related Documentation, the
End User License, and/or other Crystal Decisions materials and Trademarks,
according to such requirements as Crystal Decisions may prescribe.

(c)              If OEM elects to
distribute Prepackaged Copies, Crystal Decisions shall sell and deliver such
Copies to OEM for resale herein.  OEM may
not open, modify, or reproduce any Prepackaged Copy or its contents, including
without limitation Crystal Decisions’ end user license and registration card
included in each package.

2.3                  Bundled
Products. OEM may market, distribute and sublicense Crystal Decisions Products
ONLY (I) as part of Bundled Products, or (2) to Sublicensees of OEM
Products.   The End User Licenses for the
Bundled Products shall permit the Sublicensee’s use of the Crystal Decisions
Products only with the OEM products and the data related specifically to the
OEM Products. OEM shall cause all distributors, resellers, and others to whom
it licenses Bundled Products (other than end users) to distribute and resell
them only as Bundled Product’s.

2.4                  Ownership of
Software.  OEM acknowledges that the
software programs embodied in the Crystal Decisions Products are and shall
remain the sole and exclusive property of Crystal Decisions.

3.      GENERAL OBLIGATIONS OF OEM

3.1                  End User
Licenses. As to each Crystal Decisions Product which OEM (a) markers,
distributes or sublicensee or (b) utilizes to provide ASP Services in
accordance with the terms and conditions of this Agreement, OEM shall secure
the Sublicensee’s signature to an End User License which provides that the
Sublicensee may use the Crystal Decisions Products only under license terms and
conditions which include, at a minimum and as applicable, those set forth in
Exhibit D attached hereto.

3.2                  Crystal
Decisions’ Trademarks. Except to any extent which may be expressly authorized
under terms set forth in Exhibit F hereto, OEM shall not remove, delete or in
any manner alter the Trademarks or other intellectual property rights notices
of Crystal Decisions and Crystal Decisions’ suppliers, if any, appearing on the
Crystal Decisions Products as delivered to OEM. 
As a condition of the license rights granted to OEM in this Agreement,
OEM shall reproduce and display such Trademarks and notices on each copy of
Crystal Decisions Products. If OEM adopts and uses its own trademarks to
identify the Bundled Products, it shall state in all marketing, advertising,
and packaging materials that the Crystal Decisions Products are the technology
of Crystal Decisions.  OEM shall
cooperate fully with Crystal Decisions in the defense and protection of the
Trademarks, and shall promptly advise Crystal Decisions of the use of any mark
infringing any of the Trademarks.

3.3                  Marketing.  OEM shall make no representations or
warranties concerning the Crystal Decisions Products on behalf of Crystal
Decisions except as Crystal Decisions may itself provide or approve in writing.

3.4                  OEM’s Business
Practices. OEM shall (a) comply with all applicable laws and regulations, (b)
avoid deceptive, misleading or unethical practices, and (c) conduct business in
a manner that reflects favorably at all times on the Crystal Decisions Products
and Crystal Decisions’ goodwill and reputation.

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3.5                  Security.  OEM shall at all times use its best efforts to
maintain the security of any Crystal Decisions Product

3.6                  Distribution
Through OEM Channel.  OEM may license
Bundled Products to its distributors and resellers provided that: (1) Any such
distributor or reseller may only license the Bundled Product to end users and
its affiliate resellers (for the affiliate resellers’ purposes of sublicensing
Crystal Decisions Products to affiliate resellers’ end users); (2) OEM must
cause the distributor or reseller or affiliate reseller to enter into a written
executed agreement (“Distributor Agreement”) binding such distributor or
reseller or affiliate reseller to terms and conditions substantially similar to
those in this Agreement; (3) Crystal Decisions shall be named an intended third
party beneficiary of each such Distributor Agreement with rights to enforce
such Distributor Agreement if OEM fails to so enforce such Distributor
Agreement; and (4) OEM shall defend, indemnify and hold Crystal Decisions and
its affiliated companies harmless from any and all claims by any other party
(including reasonable attorney’s fees and costs of litigation) resulting from
OEM’s failure to comply with this Section 3.7 or a distributor or reseller’s or
affiliate reseller’s breach of the Distributor Agreement.

4.      PAYMENTS, DELIVERY, TAXES

4.1                  Orders, Payments
and Payment Terms.  OEM shall order
Crystal Decisions Products according to Crystal Decisions’ standard procedures,
and shall pay Crystal Decisions the payments and fees pursuant to the terms and
conditions set forth in Exhibit E.

4.2                  Taxes and Costs.
 All amounts payable hereunder are
exclusive of all sales, use, value-added, withholding and other taxes and
duties except any tax on Crystal Decisions’ net income. OEM shall pay all
shipping and transportation charges, taxes, duties and other fees imposed on
product purchases and sales hereunder.  
In the event Crystal Decisions pays any such amounts, OEM shall
reimburse Crystal Decisions and they shall be added to the invoiced amounts as
separate charges.

5.      REPORTS AND AUDITS

5.1                  Payment
Reports.  Within twenty-five (25) days
after the close of each month, OEM will deliver to Crystal Decisions a report
(the “Monthly Report”) which will provide all information, related to
sublicenses executed during the previous month, reasonably required by Crystal
Decisions for computation and/or confirmation of the payments, if any, due or
credited to Crystal Decisions for such month. Such Monthly Report shall include
Sublicensees’ names, addresses and the Products sublicensed.

5.2                  Audits.   During the term of this Agreement and for
three (3) years after termination or expiration, OEM will maintain complete
records regarding its distribution and sublicensing of the Crystal Decisions
Products to each of its Sublicensees. Upon reasonable notice to OEM Crystal
Decisions may audit, at Crystal Decisions’ expense, OEM’s books and records to
determine OEM’s compliance hereunder. In the event any such audit reveals that
OEM has knowingly underpaid Crystal Decisions by an amount greater than five
percent (5% ) of the amounts due Crystal Decisions in the period being audited,
or that OEM has knowingly breached any material obligation hereunder, then, in
addition to such other remedies as Crystal Decisions may have, OEM shall pay or
reimburse to Crystal Decisions the reasonable cost of the audit.

6.      MAINTENANCE AND SUPPORT

6.1                  Customer Support
By Crystal Decisions.  Sublicensees shall
be entitled to the same technical support services, which may include fees,
that Crystal Decisions makes available to its own end-user customers.

6.2                  Crystal
Decisions’ Support.  OEM will designate
five of its employees as its technical contact people, to whom Crystal
Decisions will provide technical support for Crystal Decisions Products by
telephone free of charge.

7.      REPRESENTATIONS AND WARRANTIES

7.1                  OEM
Warranties.  OEM represents and warrants
that:  (a) OEM has the unrestricted right
and authority to enter into and perform this Agreement, (b) no consent of any
other person or entity is needed to market and distribute the OEM Products, in
combination with the Crystal Decisions Products, as contemplated hereunder, and
(c) its combination of the Crystal Decisions Products and the OEM Products in a
Bundled Product does not and will not violate any applicable laws, including
without limitation any applicable competition or antitrust laws.

7.2                  Crystal
Decisions Warranties and Limited Warranties. 
Crystal Decisions represents and warrants that: (a) Crystal Decisions
has the unrestricted right and authority to enter into and perform this
Agreement, (b) no consent of any other person or entity is needed to market and
distribute the Crystal Decisions Products as contemplated hereunder, and (c)
the

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Crystal Decisions Products do not and will not violate
any applicable laws, including without limitation any applicable competition or
antitrust laws. Crystal Decisions warrants to OEM that during the ninety (90)
days following the delivery of any Master Copy to OEM or the delivery of any
Prepackaged Copy to an end user, as applicable: (a) the Crystal Decisions
Products will perform substantially in accordance with Crystal Decisions’
applicable product documentation in all material respects; and (b) the storage
media containing the Crystal Decisions Products will be free from defects in
materials and workmanship. In the event the Crystal Decisions Products or
storage media fail to conform to such warranty, as OEM’s sole and exclusive
remedy for such failure Crystal Decisions will, at Crystal Decisions’ option
and without charge to OEM, repair or replace such Crystal Decisions Products or
storage media, provided the nonconforming item is returned to Crystal Decisions
within such warranty period.

7.3                  DISCLAIMER.  EXCEPT AS SET FORTH IN WRITING IN THIS
AGREEMENT, CRYSTAL DECISIONS MAKES NO PERFORMANCE REPRESENTATIONS, WARRANTIES,
OR GUARANTEES, EITHER EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO THE
CRYSTAL DECISIONS PRODUCTS AND ANY SERVICES COVERED BY OR FURNISHED PURSUANT TO
THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY (A) OF
MERCHANTABILITY, (B) OF FITNESS FOR A PARTICULAR PURPOSE, (C) ARISING FROM
COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, OR (D) OF
NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

8.      CRYSTAL DECISIONS’S INTELLECTUAL PROPERTY

8.1                  Limited Rights.  OEM shall not acquire any right to any of
Crystal Decisions’ Trademarks, or-its copyrights, patents, trade secrets,
commercial symbols, goodwill, or other form of Crystal Decisions’ intellectual
or commercial property.  OEM shall use
Crystal Decisions’ Trademarks only as set forth in this Agreement.  Crystal Decisions may from time to time
discontinue or modify its Trademarks, add new Trademarks, and revise these
instructions, or those set forth elsewhere in this Agreement, to protect the
standards of quality established for Crystal Decisions’ goods and services
marketed and/or licensed under its Trademarks.

8.2                  Protection of
Trademarks.  Crystal Decisions shall have
sole and exclusive right to protect and defend the Trademarks, at its sole cost
and expense. Except as specifically provided in Section 9.1, Crystal Decisions
shall not be liable to OEM for any loss or damage suffered by OEM as a result
of the use of the Trademarks, any litigation or proceeding involving the
Trademarks, or any failure by Crystal Decisions to protect or defend the
Trademarks.

8.3                  Modifications.  Except as may be expressly provided in this
Agreement, OEM shall not copy, modify, enhance, or make derivative works of the
Crystal Decisions Products. However, in no event shall OEM remove or alter the
provision for an electronic registration capture screen which will appear when
any end user first accesses the Crystal Decisions Products. Any copies,
modifications, enhancements and derivative works shall belong to Crystal Decisions
and OEM hereby assigns all rights in them (including moral rights) to Crystal
Decisions.

8.4                  Reverse
Engineering, Source Code.  OEM shall not
reverse engineer or decompile any Crystal Decisions Products.   Oem shall have the right to become a beneficiary
to an escrow agreement (“Escrow Agreement) between Crystal Decisions and its
escrow service, A copy of the Escrow Agreement will be provided to OEM upon
request and will be incorporated by reference into this Agreement when OEM
executes an additional beneficiary form pursuant to the Escrow Agreement. Oem
agrees to pay (a) the initial fees related to the setup of OEM’s account with
the escrow service, and (b) the annual renewal fees related to such account.

8.5                  Confidential
Information.

(a)              As used herein, “Confidential
Information” shall mean all information concerning either party (the “Disclosing
Party”) to which the other party (the “Receiving Party”) is provided access by
virtue of this Agreement or its activities hereunder, including without limitation
source code, technical data, sales information, quantity and kind of Crystal
Decisions Products or OEM Products marketed or sold, prices and methods of
pricing, marketing techniques and plans, returns, unannounced products, product
and process information, and such other information which, if disclosed to
others, might be competitively detrimental to the Disclosing Party.
Confidential Information shall not include any information which has been
publicly disseminated in writing by the Disclosing Party, which the Receiving
Party can show it knew prior to the Disclosing Party’s disclosure hereunder, or
which is rightfully received by the Receiving Party form a third party without
restriction.

(b)             During the term
hereof and at all times thereafter, the Receiving Party shall maintain the
Confidential Information of the Disclosing Party in strictest confidence, shall
not disclose it to any third party, and shall use it only as necessary to

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perform hereunder. The Receiving Party shall cause each of its officers,
directors, employees, and agents to restrict disclosure and use of such
Confidential Information in like fashion, and shall be responsible for any
wrongful disclosure or use by any of them.

(c)              In the event any
court or other authority orders the Receiving Party to disclose any
Confidential Information of the Disclosing Party, the Receiving Party shall use
its best efforts to protect its confidentiality and shall forthwith notify the
Disclosing Party thereof to enable it to do likewise. At the termination of
this Agreement, the Receiving Party shall promptly return all tangible
Confidential Information to the Disclosing Party.

9.      INDEMNIFICATION

9.1                  Infringement
Claims.  If an action is brought against
OEM claiming that Crystal Decisions Products or any part thereof infringes any
Canadian or United States patent, copyright or trade secret rights of a third
party, or that any authorized trademark use infringes any Canadian or United
States trademark rights of a third party, Crystal Decisions shall defend OEM at
Crystal Decisions’ expense and shall pay the damages and costs finally awarded
against OEM in the action, but only if (a) OEM notifies Crystal Decisions
promptly upon learning that the claim might be asserted, (b) Crystal Decisions
has sole control over the defense of the claim and any negotiation for its
settlement or compromise, and (c) OEM takes no action that, in Crystal
Decisions’ reasonable judgment, impairs Crystal Decisions’ defense of the
claim.

9.2                  Crystal
Decisions’ Options.  If OEM’s use of any
Crystal Decisions Product is enjoined, or if Crystal Decisions wishes to
minimize its liability hereunder, Crystal Decisions may, at its option and
expense, and as a complete remedy to OEM, either (a) substitute equivalent
non-infringing software for the infringing item, (b) modify the infringing item
so that it no longer infringes but remains functionally equivalent, (c) obtain
for OEM the right to continue marketing and sublicensing such item, or (d) if
none of the foregoing is reasonably feasible, accept a return of the Crystal
Decisions Products which are subject to the injunction and refund to OEM the
amounts paid by OEM to Crystal Decisions with respect to those copies which are
returned, less reasonable straight-line depreciation (based on the useful life
of the Crystal Decisions Product), plus shipping costs paid by OEM. The
indemnity in Section 9.1 will not apply if and to the extent that the
infringement claim results from (a) a correction or modification of the Crystal
Decisions Products not provided by Crystal Decisions, (b) a failure to promptly
install an update provided by Crystal Decisions, or (c) the combination of the
Crystal Decisions Products with other software not previously approved by
Crystal Decisions.

9.3                  LIMIT.  THE FOREGOING STATES THE ENTIRE LIABILITY AND
OBLIGATION OF CRYSTAL DECISIONS WITH RESPECT TO INFRINGEMENT OR CLAIMS OF
INFRINGEMENT, BY THE CRYSTAL DECISIONS PRODUCTS, OF ANY PATENT, COPYRIGHT,
TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT.

9.4                  Indemnification
by OEM. OEM shall defend, indemnify and hold Crystal Decisions and its
affiliated companies harmless from any and all awards (including reasonable
attorneys’ fees and costs of litigation) by courts of competent jurisdiction
resulting from claims by any other party resulting from OEM’s own breaches,
acts, omissions or misrepresentations, including but not limited to OEM’s
combining (or its authorizing others to combine) the Crystal Decisions Products
with any products not previously approved by Crystal Decisions.

10.    LIMITATION OF LIABILITY

EXCEPT AS
EXPRESSLY PROVIDED TO THE CONTRARY IN SECTION 9, THE LIABILITY OF CRYSTAL
DECISIONS AND ITS AFFILIATED ENTITIES UNDER THIS AGREEMENT TO OEM, REGARDLESS
OF THE BASIS OF LIABILITY OR THE FORM OF ACTION, SHALL IN NO EVENT EXCEED THE
TOTAL AMOUNTS PAID TO CRYSTAL DECISIONS BY OEM, NET OF ALL DISCOUNTS, REBATES,
AND REFUNDS, FOR THE CRYSTAL DECISIONS PRODUCTS DIRECTLY CAUSING THE LIABILITY.
IN NO EVENT SHALL CRYSTAL DECISIONS OR ITS AFFILIATED ENTITIES BE LIABLE FOR
COSTS OF PROCUREMENT OF SUBSTITUTE GOODS BY ANYONE, OR FOR INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH
OF CONTRACT, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT CRYSTAL DECISIONS HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE ESSENTIAL PURPOSE OF THIS
SECTION IS TO LIMIT THE POTENTIAL LIABILITY OF CRYSTAL DECISIONS AND ITS
AFFILIATED ENTITIES ARISING OUT OF THIS AGREEMENT.

11.    TERMS AND TERMINATION

11.1            Term.  The term of this Agreement shall commence on
the Effective Date hereof and shall expire on August 31, 2003 unless sooner
terminated in accordance herewith.

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11.2            Payment Breach.   Except as otherwise provided herein, Crystal
Decisions may terminate this Agreement prior to its expiration in the event OEM
fails to cure any breach of an undisputed payment obligation hereunder within
ten (10) days after written notice from Crystal Decisions describing the breach.

11.3            Termination Cause.
Either party may terminate this Agreement at any time if (a) a receiver is
appointed for the other party or its property, (b) the other party makes an
assignment for the benefit of its creditors, (c) proceedings are commenced by
or for the other party under any bankruptcy, insolvency, or debtor’s relief
law, (d) the other party liquidates or dissolves or attempts to do so, (e) the
other party assigns or purports to assign this Agreement in breach of its
provisions, or (f) the other party commits any other breach of a material
obligation hereunder which it fails to cure within thirty (30) days of written
notice or which is by its nature incurable.

11.4            Obligations on
Termination.   Termination of this
Agreement will not relieve either party from fulfilling its obligations which
by their terms or nature survive termination.  Upon termination of this Agreement for any
reason:  (a) OEM shall immediately cease
using and shall deliver to Crystal Decisions, any unused sales literature and
other written information and materials supplied by Crystal Decisions pursuant
to this Agreement or which contain Crystal Decisions’ Trademarks; (b) OEM shall
immediately cease to identify itself as an authorized distributor for Crystal
Decisions or otherwise affiliated in any manner with Crystal Decisions; (c) OEM’s
right to provide ASP Services using the Crystal Decisions Products will
terminate immediately; and (d) Crystal Decisions shall have the option, but not
the obligation, in its discretion, to reacquire from OEM all or part of the
Crystal Decisions Products and Documentation, including translated versions,
which are then held by OEM in inventory and not committed to sales. Crystal
Decisions shall exercise such option by written notice to OEM within thirty
(30) days after termination.   Crystal
Decisions shall pay for such Crystal Decisions Products at the individual unit
prices originally paid by OEM in acquiring them from Crystal Decisions.  The sublicenses (including the End User
License and the Crystal Decisions shrinkwrap license agreement, as the case may
be) granted pursuant to this Agreement shall survive expiration or termination
of this Agreement.

12.    MISCELLANEOUS

12.1            Assignment Except as
permitted by this Section 12.1, neither Party may assign the Agreement or
transfer any rights or obligations under the Agreement without the other Party’s
prior written consent, such consent to not be unreasonably withheld. Either
Party may, if it is in Compliance with the Agreement and upon prompt written
notice to the other Party but without the other Party’s consent, assign all of
the assigning Party’s rights and obligations under this Agreement in connection
with a merger, reorganization, sale or transfer of substantially ell of the
capital stock or assets of the assigning Party or its applicable operating
division, provided that the assigning Party’s successor or transferee is not a
developer and licensor of software that directly competes with the other Party’s
Products. Any assignment or transfer in violation of this Section 12.1 is void.

12.2            Independent
Contractors.  The relationship of Crystal
Decisions and OEM established by this Agreement is that of independent
contractors. This Agreement does not give either party the power to direct and
control the day to day activities of the other, constitute the parties as
partners, joint venturers, co-owners, principal-agent, or otherwise
participants in a joint or common undertaking, or allow either party to create
or assume any obligation on behalf of the other party for any purpose
whatsoever.

12.3            Entire Agreement.  This Agreement constitutes the entire
agreement of the parties and supersedes any prior and contemporaneous oral or
written understanding as to the subject matter hereof. Each party acknowledges
that it is entering into this Agreement as a result of its own independent
investigation and not as a result of any representation of the other party not
contained herein.

12.4            Amendments; Waivers.
This Agreement may be modified only by a writing signed by the party to be
charged. A waiver of any provision or breach is no waiver of any other provision
or breach.

12.5            Force Majeure.  Except as otherwise provided in Section 11.2,
neither party shall be liable to the other for its failure to perform any of
its obligations hereunder during any period in which such performance is
delayed by circumstances beyond its reasonable control including, but not
limited to earthquake, fire, flood, war, embargo, strike, riot, inability to
secure materials and transportation facilities, or the intervention of any
governmental authority.

12.6            Import and Export Controls.  OEM shall comply with all applicable laws,
including export, re-export and foreign policy controls and restrictions.  OEM shall take all necessary actions and
precautions to ensure that its customers do not contravene such laws or
regulations.

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12.7            Publicity. The terms
of this Agreement are confidential. No press release or other like publicity
regarding this Agreement may be made without the other party’s prior written
approval.

12.8            Notices.  All notices and other communications
hereunder shall be given in writing and delivered by a method that provides for
proof of delivery. Notices are deemed given on receipt or attempted delivery
(if receipt is refused).

12.9            Governing Law.  This Agreement shall be governed by and
construed in accordance with the laws of the State of California, U.S.A.,
without regard to any conflict of laws principles.

12.10  Dispute Resolution.

(a)              Except as otherwise
provided below, any controversy or claim arising out of or relating to this
Agreement shall be submitted to final and binding arbitration in San Francisco,
California, in accordance with the commercial rules of the American Arbitration
Association (“AAA”). The arbitration shall be before a single arbitrator,
except that in the event the amount in controversy exceeds $100,000 the
arbitration shall be before three (3) arbitrators and the decision of any two
of them shall be binding.   If not
mutually agreed upon, the arbitrator(s) shall be selected according to AAA
rules from a list, prepared by the AAA, of persons having expertise in the
subject matter. Judgment upon the award may be entered in any court having
jurisdiction thereof. This provision is self-executing, and in the event that
either party fails to appear at any properly noticed arbitration proceeding, an
award may be entered against such party notwithstanding said failure to appear.

(b)             Notwithstanding the
foregoing: (1) any claim relating to any of Crystal Decisions’ confidential
information, the Trademarks, or other proprietary technology or intellectual property
shall not be determined by arbitration, but only by a court located in San
Francisco, California to whose jurisdiction the parties hereby consent; (2) any
claim relating to OEM’s confidential information, OEM’s trademarks, or other
proprietary technology or intellectual property shall not be determined by
arbitration, but only by a court located in St. Paul, Minnesota to whose
jurisdiction the parties hereby consent; and (3) each party acknowledges that
any breach of its obligations under this Agreement with respect to the
proprietary rights or confidential information of the other party will cause
the other party irreparable harm, and therefore the non-breaching party will be
entitled to equitable relief in addition to all other remedies provided by this
Agreement or available at law or in equity, in any court of competent
jurisdiction.

12.11  Attorney’s Fees.  In the event of any litigation or arbitration
hereunder, the arbitrator or court shall award costs and reasonable attorneys’
fees to the prevailing party.

12.12  Severability. The terms of this Agreement are
severable.  If any term hereof is held
invalid, illegal, or unenforceable for any reason whatsoever, such term shall
be enforced to the fullest extent permitted by applicable law, and the validity,
legality, and enforceability of the remaining terms shall not in any way be
effected or impaired thereby.

OEM has read, understands
and agrees to the terms of this Agreement and the undersigned represents that
he or she is duly authorized to sign this Agreement.

 

	
  CRYSTAL DECISIONS, INC.

  	
   

  	
  LAWSON SOFTWARE, INC

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ Susan J.
  Wolfe

  	
   

  	
  By:

  	
  /s/ Eric Lopez

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Its:

  	
  V.P. &
  General Counsel

  	
   

  	
  Its:

  	
  V.P. Product
  Marketing

  

 

[Seal]

 7Exhibit
10.10

AMENDED
AND RESTATED RESELLER AGREEMENT

THIS
AMENDED AND RESTATED RESELLER AGREEMENT (this “Agreement”) is
effective as of 23 November 2004 (“Effective Date”) by and between StreamServe,
Inc., (“StreamServe”) a Delaware corporation based in the USA, having an
address at One Van De Graaf Drive, Suite 200, Burlington, MA USA 01803 and
Intentia International AB (publ)  (“Reseller”),
having an address at Vendevägen 89, Box 596, 18215 Danderyd, Sweden.

This Agreement replaces
any reseller or similar agreement previously entered into by StreamServe and
Reseller.

Section 1 - INTRODUCTION

1.1                                             StreamServe is the owner of certain U.S. and foreign
copyrights and other proprietary rights in certain computer programs and
related documentation that are the subject of this Agreement; and

1.2                                             StreamServe has agreed to grant, and Reseller
has agreed to accept, a license to market and distribute copies of the Software
(as defined herein) for use only in conjunction with Reseller’s MOVEX software
and to perform certain services in connection with the Software to users of
Reseller’s MOVEX software.

1.3                                             The parties hereto have agreed to amend and
restate an earlier Reseller Agreement dated 1 July 2003 and to terminate by
consent said earlier agreement upon the entering into of this Amended and
Restated Reseller Agreement.

Section 2 - DEFINITIONS

For the purposes of this Agreement, the
definitions set forth in this Section 2 shall apply to the respective
capitalized terms:

2.1                                             “Affiliates” means entities that control, are controlled
by, or are under common control with a party to this Agreement; and “Reseller”
and “StreamServe” shall, where the context requires, include their Affiliates.

2.2                                             “Base Package for Movex” means the StreamServe software (basic print,
fax, email, PDF and StreamOut functionality) as further described in Exhibit A,
Section 2, including all related Documentation and Updates thereto.

2.3                                             “Business Plan” means the plan described in Section 4.5.

2.4                                             “Development Software” means the development version of the
Software identified in Exhibit A.

2.5                                             “Documentation” means the user manuals and all documentation
normally included in the delivery of the Software.

 

2.6                                 “Minimum License” means the written software license setting
out the terms upon which a Reseller Customer is granted the right to use the
Software in conjunction with Reseller’s Movex software as further described in
Section 5.4.

2.7                                 “Optional Modules and
Packaged Solutions” (or “OMPS”)
means software that StreamServe makes generally available to its customers, a
current list of which is set out at Exhibit A, Section 3, including all related
Documentation and Updates thereto.

2.8                                 “Participation Agreement” or “PA”
means an agreement signed by one or more Affiliates which incorporates by
reference all of the terms and conditions of this Agreement.

2.9                                 “Per Named User” refers to a licensable quantity where the
Software is licensed to a Reseller Customer whose use is restricted to a
specified number of Named Users.  Named User means the named or
specified (by password or other user identification) individuals who are
employees of Reseller Customer or of third parties and who are formally
assigned by Reseller Customer to use the Reseller’s MOVEX Business Engine JAVA
or RPG applications within the scope of their employment or engagement.

2.10                          “Reseller Customer” means a party that has or will become a
licensed user of Reseller’s MOVEX software and that has entered into a Minimum
License.

2.11                          “Software” means the StreamServe software component,
module or package (as the context shall require), as listed in Exhibit A, and related Documentation, but
excluding the Development Software.  All
Updates purchased or developed by or for StreamServe which are provided by
StreamServe to Reseller and Reseller Customer pursuant to this Agreement shall
be part of the “Software” for all purposes under this Agreement.

2.12        “Support” means the technical
support and maintenance services as set forth in Exhibit D.

2.13                          “Updates” means (a) subsequent releases of the Software that
StreamServe makes generally available to its customers who are current on their
maintenance and support fees, and that add enhancements, and/or improved
performance; (b) bug or error fixes, patches, workarounds, and maintenance
releases; (c) new point releases; and (d) new major version releases,
regardless of the version name or number; provided however that Updates shall
not include new or separate products which StreamServe offers only for an
additional fee to its customers generally, including those customers purchasing
its standard maintenance and support services.

Section 3 - STREAMSERVE OBLIGATIONS

3.1                                 Delivery of Software.  Upon
acceptance of a valid order as set forth in Section 6.1, StreamServe shall ship
a copy of the Software specified in the order to Reseller Customer promptly,
together with such access keys as are necessary to ensure its operation.  All Software deliveries to Reseller Customers
(i) outside the USA are made ex works StreamServe’s Gothenburg facility, (ii)
within the USA are made ex works StreamServe’s Boston facility, and shall be
deemed accepted on shipment.  StreamServe
shall also deliver a master version of the Documentation in the English
language.

3.2                                 Support and Maintenance.  StreamServe shall provide Reseller with technical support and maintenance services
as specified on Exhibit D attached hereto.

 2
 

 

3.3                                 Performance of Services to
Reseller Customers.  Where StreamServe agrees to perform the
services described in section 4.2 c. below such performance shall be on terms
and conditions substantially similar to those set out in Exhibit F.

3.4                                 Software Escrow. 
StreamServe has placed the Software (including source code therein), and
including Updates and Documentation thereto, in a source code account with DSI
Technology Escrow Services, Inc. pursuant to a Master Preferred Escrow
Agreement.  Reseller acknowledges and
accepts that it is enrolled as a beneficiary to such escrow account.

3.5                                 Training. Upon Reseller’s written request, StreamServe
is obliged to run no less than three (3) training courses per year at its
StreamServe University in Sweden (maximum class size 20), at no charge to the
Reseller, for I-Support and IRD staff. 
Travel and accommodation for attendees will be at Reseller’s expense.

Section 4 - RESELLER OBLIGATIONS

4.1                                 Marketing, Distribution, and
Support of Software.  Reseller shall use its commercially
reasonable efforts to promote, recommend, market and distribute the Software to
Reseller Customers.  Reseller and
StreamServe shall provide Support in accordance with the obligations as set
forth on Exhibit D. When selling a license to the Software to a
Reseller Customer, Reseller must ensure that its sale agreement contains terms
which make enforceable with regard to Reseller Customer (i) the Minimum License
as set out in Section 5.4; (ii) a restriction to use the Software only in
conjunction with Reseller’s Movex software; and (iii) a restriction on the
number of Named Users of the Software. 
Under no circumstances shall Reseller sell a license to the Software
that is without limits.  At the time of the initial sale of a Software
license to Reseller Customers, Reseller shall be entitled to enter into support
agreements with Reseller Customers as regards Support of Software on the terms
and conditions as set out in the Reseller’s support agreement, Exhibit J.   Reseller
reserves the right to add to, subtract from or otherwise modify the terms and
conditions in the Support agreement by giving StreamServe ninety (90) days
prior written notice of such changes. 
StreamServe reserves the right to object to any changes proposed by
Reseller to its Support agreement in which case Software shall not be
distributed hereunder to any Subdistributor or Reseller Customer until any such
objections have been resolved to the satisfaction of both parties.

4.2          Responsibilities.  Reseller hereby assumes all
responsibility for the following:

a.                                         Ensuring that all licenses of Software that
Reseller grants to Reseller Customers shall be under the terms of a Minimum
License (or equivalent as provided by Section 5.4).;

b.             [not
used];

c.                                         Subject to Section
4.3 below, providing services in connection with the installing and configuring of the Base Package
for Movex, so that it is compatible in Reseller Customer’s environment,
building all necessary interfaces between the Base Package for Movex and any
other software or hardware used by Reseller Customer, testing the Base Package
for Movex after installation to determine that it is operating properly and
that the Reseller Customer’s integrated system of which the Base Package for
Movex is a part is operating properly. Reseller will provide these services on
its own terms and conditions;

 3
 

 

d.                                         Certifying without charge any interfaces
between the Base Package for Movex and Reseller’s MOVEX software according to
the terms set forth in Exhibit H; and

e.                                         Monitoring and reporting to StreamServe the
Reseller Customer’s usage of the Software to ensure compliance with the scope
of, and restrictions upon, any and all licenses granted.

4.3                                 Preferred Provider of Services.  Reseller shall appoint StreamServe its
preferred provider of the services in section 4.2 c. above and shall use its
best efforts to recommend and promote StreamServe’s professional services
organisation to Reseller Customers in preference to its own or any similar
competitive offering.  In those cases
where Reseller performs the foregoing services Reseller shall not use
independent contractors, redistributors or dealers to perform such services
provided that Reseller may engage individuals on an independent contractor
basis to work within its organization (i) who sign a confidentiality agreement
that accords Reseller and StreamServe substantially the same protection as
Section 9 of this Agreement accords StreamServe and expressly names StreamServe
as a third party beneficiary of such agreement and (ii) who are
StreamServe-certified.  StreamServe shall
provide Reseller with an approved form of confidentiality agreement upon its
written request.

4.4                                 Import Permits. 
Reseller shall be responsible for obtaining, at its own expense, if
applicable, necessary export and import permits and certificates.

4.5                                 Business Plan. 
Within sixty (60) days of the Effective Date, Reseller agrees to provide
StreamServe with a Business Plan which shall be attached hereto as Exhibit G.  Such Business Plan will comprise: (i) a
forecast of sales of Software by quarter; (ii) a market attack plan for the
coming year covering the following activities: telemarketing, participation at
Movex User Group, DR-marketing and holding of seminars, and StreamServe’s
participation in each assuming a division of 65% StreamServe: 35% Reseller
resources and (iii) a forecast of Software-related professional services
activity by quarter.  Thereafter Reseller
shall update said Business Plan on an annual basis.  Failure to agree such a Business Plan may
result in termination of this Agreement.

4.6                                 Interim Marketing Plan.  No
later than 15 days after signature of this Agreement the parties shall have
discussed, agreed and documented a market attack plan for the following 3
months.

Section 5 - APPOINTMENT OF
RESELLER AND GRANT OF LICENSES

5.1                                 Appointment. 
StreamServe hereby appoints Reseller and Reseller hereby accepts its
appointment, as a reseller of the Software during the Term specified in Section
12.1, subject to the terms and conditions of this Agreement.

5.2                                 License Grants to Reseller.  Subject to the terms and conditions contained
herein, StreamServe hereby grants to Reseller (a) a non-exclusive, worldwide,
non-transferable right and license to market and distribute copies of the Base
Package for Movex and OMPS, (including without limitation Updates in connection
with Reseller’s Support obligations) in object code form only, solely to
Reseller Customers for use in accordance with the terms of a Minimum License;
and (b) a non-exclusive, worldwide, royalty-free, non-transferable right and
license to internally use one copy of the Development Software and related
documentation to create and maintain the interfaces between the Software and
its MOVEX product provided that only one developer uses the Development
Software at a time.

 4
 

 

5.3                                 Distribution to
Subdistributors.  Reseller may distribute the Software through
subdistributors, resellers and other third party distributors (“Subdistributors”)
and sublicence the rights at Section 5.2 a. and b. granted above to
Subdistributors so long as (i) Reseller notifies StreamServe in writing
of the identity of each Subdistributor
and (ii) such distributions are made pursuant to written agreements (each a “Subdistributor
agreement”), which agreement shall contain terms at least as protective of
StreamServe’s interests as those contained in Sections 5.4, 5.5, 5.6, 5.7, 9,
10, 11 12.2 and 13.2 herein.  Any and all
copies of the Software distributed by Subdistributors remain the property of
StreamServe.  Each copy of the Software
subdistributed to Reseller Customers shall be sublicensed pursuant to written
terms in accordance with Section 5.4 below. 
Reseller shall notify StreamServe of a Subdistributor’s breach of its
sublicence and shall use commercially reasonable terms to terminate a
Subdistributor’s sublicense to the Software in such situations.  For the avoidance of doubt Subdistributors
are not permitted to provide services or Support that relates to the Software
without StreamServe’s prior written agreement.

5.4                                 Minimum License.  Subject
to the terms of this Agreement, Reseller will sell licenses to the Software
under contractual terms and conditions freely determined by Reseller, PROVIDED
that the license terms accepted by a Reseller Customer are no less protective
of StreamServe’s rights than the terms and conditions set forth in Exhibit E
(the “Minimum License”).  Reseller is not entitled to grant Reseller
Customers any rights or remedies larger, different or otherwise more extended
than the rights and remedies provided for in the Minimum License.  Any such grant of rights or remedies larger,
different or more extended shall be a material breach of this Agreement, and
Reseller will defend and hold StreamServe harmless against any and all damages
suffered by StreamServe as a consequence of failure by Reseller to make
enforceable with regard to Reseller Customers terms at least as protective of
StreamServe’s rights as the terms and conditions set out in Exhibit E.    Reseller may also, at its option, in certain
situations, provide the Software under its own end user license agreement (“Reseller
Customer Agreement”) provided that such agreement contains terms which are no
less protective of StreamServe’s rights as provided for by Exhibit E.  Each Reseller Customer Agreement or Minimum
License (as the case may be) granted hereunder shall be in writing, and signed
by the Reseller Customer.  Reseller is
not a party to StreamServe’s end user license and does not assume any obligations
for violations of it.  StreamServe is not
a party to the Reseller Customer Agreement and does not assume any obligations
for violations of it.

StreamServe reserves the right to add to,
subtract from or otherwise modify the terms and conditions of the Minimum
License by giving Reseller ninety (90) days prior written notice of such
changes.  Agreements entered into with
Reseller Customers prior to the effective date of the new changes do not have
to be amended to include them, except that if Reseller has the right to
terminate to defeat an extension or automatic renewal, the changes must become
part of any extension or renewal. 
Reseller reserves the right to object to any changes proposed by
StreamServe to the Minimum License in which case Software shall not be
distributed hereunder to any Subdistributor or Reseller Customer until any such
objections have been resolved to the satisfaction of both parties.

5.5                                 Referrals to Non-Reseller
Customers.  The parties acknowledge that there may be
certain circumstances where Reseller introduces StreamServe to a non-Reseller
Customer in which case the parties agree to observe the rights and obligations
set forth in Exhibit C.

 5
 

 

5.6          Restrictions.

a.                                         Copies. Reseller shall not have the right to
reproduce copies of the Software or Development Software at any time for any
reason, without the prior, written consent of StreamServe.

b.                                         No Reverse Engineering; No
Unauthorized Use. Reseller
shall not (i) reverse engineer, decompile, disassemble, re-engineer or
otherwise create or attempt to create or permit, allow, or assist others to
create the source code of the Software or Development Software, or its
structural framework; or (ii) use the Software or Development Software in whole
or in part for any purpose except as expressly provided under this Agreement.

c.                                         Third Parties. 
Reseller agrees that it is fully responsible for the actions of each of
its employees and independent contractors permitted under Section 4.3 with
respect to the proper use and protection of the Software, whether or not such
individual is or was acting within the scope of his or her employment or
authority.  The rights granted to
Reseller herein expressly exclude Reseller’s right to subdistribute or
sublicense the rights granted herein to other resellers or third parties.

d.                                         Modifications of Software. 
Reseller shall not modify, enhance, create derivative works or otherwise
change the Software without the express prior written consent of StreamServe.

5.7          Ownership.

a.                                         All proprietary rights, title and ownership
rights to the Development Software and Software, including any modifications,
enhancements and derivative works, whether developed by StreamServe, Reseller
or any third party, shall at all times remain vested in StreamServe and its
licensors, except as otherwise provided herein. 
At no time shall Reseller acquire or retain any title or ownership
rights in and to, or appropriate for its own use, the Development Software and
Software except as specifically granted to Reseller pursuant to this Agreement.

b.                                         Reseller agrees to assign, and hereby assigns
to StreamServe, its successors, and assigns, ownership of all intellectual
property associated with any modifications, enhancements, and derivative works
created by or on behalf of Reseller, if Reseller should fail to comply with the
provisions of Section 5.6(d).

c.                                         From time to time upon StreamServe’s request,
Reseller shall confirm such assignment by execution and delivery of such
assignments, confirmations of assignment, or other written instruments as StreamServe
may request.

5.8                                 Co-operation and reviews. 
Authorised representatives of each party shall meet from time to time to
discuss, review and plan each party’s activities and performance under this
Agreement and such meetings shall follow as closely as reasonably possible the
methodology more fully described in Exhibit I.

Section 6 - SOFTWARE
ORDERING PROCEDURE

6.1                                 Submission of Orders.  Reseller (including its Subdistributors) shall
submit to StreamServe an order for each copy of the Software to be distributed
to a Reseller Customer.  The submission
of an order constitutes a representation by Reseller that the specified
Reseller Customer has executed a Minimum License or its equivalent as provided
for by Section 5.4.  Reseller will
provide StreamServe with a copy of the Minimum License or its equivalent
promptly in each 

 6
 

 

case.  Each such order shall, as a minimum, contain
the following information: name and address of Reseller Customer, delivery date
and address for the Software, number of Named Users of the Software, license
fee for the Software and type and fee for Support of Software and shall be
delivered prior to or at the time Reseller Customer intends to commence using
the Software.

6.2                                 Acceptance of Orders. 
Provided Reseller has complied with all of its obligations hereunder,
StreamServe shall not unreasonably reject any orders.  StreamServe shall promptly notify Reseller of
its rejection of any order submitted to StreamServe.

Section 7 - FEES AND
PAYMENT TERMS

7.1                                 Fee Schedule.  In
consideration of the rights and licenses granted pursuant to this Agreement and
the services to be provided to Reseller under this Agreement, Reseller agrees
to pay StreamServe the fees set forth in Exhibit B for each copy of the
Software sold to a Reseller Customer under a Minimum License (or its equivalent
as provided for by Section 5.4) and for the Support to be provided by
StreamServe.  The fees shall be paid net
thirty (30) days following StreamServe’s invoice to Reseller.  Reseller is free to determine unilaterally
its own fees to charge to Reseller Customers. 
All license and service fees set forth in this Agreement and the
Exhibits attached hereto are specified in Euros (€) (unless otherwise stated).

7.2                                 Interest.  Past
due balances on the amounts due to StreamServe pursuant to this Agreement shall
be subject to an interest charge of one and one-half percent (1.5%) per month
computed from the due date of each payment, or the maximum rate not prohibited
by law.

7.3                                 Taxes.  The
payment obligations set forth in this Agreement are exclusive of all sales,
use, value-added, privilege, excise or similar taxes or duties levied upon
Reseller, StreamServe, the Software, or any other charge or assessments
established by any government agency, now in force or enacted in the future and
that arise out of the transactions contemplated by the Agreement, all of which
shall be paid when due by Reseller, except for any income tax imposed on StreamServe
by any federal, state or local governmental entity in the United States which
shall be paid by StreamServe.  All
amounts payable under Exhibit B shall represent the actual proceeds to be
received by StreamServe after taking into account all of the foregoing third
party payment obligations.  StreamServe
may invoice Reseller for any taxes payable by Reseller and remit payments made
on any such invoice directly to the appropriate taxing authorities. Reseller shall
pay such invoices within thirty (30) days or by any earlier date designated in
such invoice that is ten (10) days prior to a payment deadline for such taxes
in that jurisdiction.  Reseller is
responsible for obtaining and providing to StreamServe any certificate of
exemption or similar document required to exempt any license from sales, use or
similar tax liability.

7.4                                 Records; Audit.  Reseller shall provide StreamServe with a
written or electronic report, in a mutually agreed upon format, within
forty-five (45) days after the end of each fiscal quarter of Reseller of (i)
all sales, licenses or transfers of the Software; and (ii) all sales of Support
by Reseller during such preceding fiscal quarter, together with Software usage
information for each Reseller Customer during the previous quarter.  Reseller shall maintain records during the
term of this Agreement and for a period of three (3) years thereafter that
would permit StreamServe to verify the sale, license and transfer of the
Software, any Support obligations thereon, Reseller Customer Software usage
information and the amount of license fees and any other fees due under this
Agreement.  Upon StreamServe’s request,
at mutually agreeable times, but in no event later than fifteen (15) days
following StreamServe’s request, StreamServe or an agent or accounting firm
chosen by StreamServe shall be provided reasonable access during normal
business hours to the records of Reseller for purposes of audit of fees, if
any, due and may make 

 7
 

 

copies of such records.  StreamServe shall be provided a reasonable
opportunity to interview Reseller’s Customers and any employees who have
engaged in the development, marketing or other assistance related to the
Software in order to corroborate the information contained in such
records.  If any such audit reveals an
underpayment of more than 5% with respect to amounts due in any fiscal quarter
of Reseller, Reseller shall pay the reasonable costs of StreamServe’s audit,
not to exceed two times the actual value of the underpayment.

Section 8 - OBLIGATION FOR EXPENSES

Each party shall have no
obligation or requirement whatsoever to reimburse the other party for any
expenses or costs incurred by the other party in the performance of, or otherwise by reason of, this Agreement unless agreed in
writing. Each party’s incursion of costs or expenses under this Agreement is at
its sole risk and upon its independent business judgment that such costs and
expenses are appropriate.

Section 9 - CONFIDENTIALITY

In the performance of this
Agreement or in contemplation thereof, the parties and their respective
employees and agents may have access to private or confidential information and
data controlled or owned by the other party including, but not limited to, the
Software and the terms of this Agreement. 
Each party shall keep, and have its employees or agents keep, any and
all such information and data confidential, and, except as set forth in this
Agreement, shall not copy or publish or disclose it to others, or authorize its
employees, agents or anyone else to copy, publish, or disclose it to others,
without the prior written approval of the other party.  The parties shall use such information only
as provided for in this Agreement and shall return such information and data to
the disclosing party at its request. Nothing contained in this Section shall
restrict either party with respect to confidential or proprietary information
which it can demonstrate has become publicly available to it through no fault
of such party, was lawfully received from a third party who rightfully acquired
it and did not obtain it in violation of any obligations of confidentiality, or
was required to be disclosed by a court or other governmental authority and
reasonable notice was given to the other party.

Section 10 – PERFORMANCE WARRANTY; DISCLAIMER OF OTHER WARRANTIES;
LIMITATION OF LIABILITY

10.1                          Performance Warranty.  For a
period of thirty (90) days following the date of installation of  Software at a Reseller Customer site,
StreamServe warrants to Reseller that the Software shall perform in accordance
with the Documentation.  If the Software
does not function as warranted during the warranty period, and StreamServe is
unable to resolve the problem in accordance with Exhibit D, Reseller may return
the Software to StreamServe and receive a refund of the fees that Reseller has
paid for the Software license. This is the full and exclusive extent of
Reseller’s remedy and StreamServe’s liability under this limited software
performance warranty.  Any misuse or
unauthorized modification of the Software will void this limited warranty.

10.2                          Disclaimer of Warranties.  EXCEPT AS EXPRESSLY SET FORTH IN THIS
SECTION, STREAMSERVE MAKES NO WARRANTY TO RESELLER
REGARDING THE SOFTWARE.  RESELLER
CONFIRMS THAT IT HAS EVALUATED THE SOFTWARE AND DETERMINED THAT IT IS ACCEPTABLE
AND SUITABLE FOR RESALE TO ITS RESELLER CUSTOMERS.  RESELLER ACKNOWLEDGES THAT STREAMSERVE MAKES
NO WARRANTY, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO ANY MATTER
WHATSOEVER, AND ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE EXPRESSLY DISCLAIMED AND 

 8
 

 

EXCLUDED.  STREAMSERVE MAKES NO REPRESENTATION OR
WARRANTY THAT THE SOFTWARE WILL OPERATE WITH OTHER PRODUCTS AND STREAMSERVE
SHALL NOT IN ANY EVENT BE RESPONSIBLE FOR LOSSES OF ANY KIND RESULTING FROM THE
DISTRIBUTION OR USE OF THE SOFTWARE, INCLUDING, WITHOUT LIMITATION, ANY
LIABILITY FOR BUSINESS EXPENSE, MACHINE DOWNTIME, OR DAMAGES CAUSED TO
RESELLER, RESELLER’S CUSTOMERS OR OTHER THIRD PARTIES BY ANY DEFICIENCY,
DEFECT, ERROR, OR MALFUNCTION.

10.3                          Limitation of Liability.  STREAMSERVE’S LIABILITY TO RESELLER AND
RESELLER’S OFFICERS AND EMPLOYEES FOR ANY CLAIM ARISING UNDER THIS AGREEMENT OR
OTHERWISE ARISING FROM THE TRANSACTIONS CONTEMPLATED HEREIN REGARDLESS OF THE
FORM OF ACTION (INCLUDING, BUT NOT LIMITED TO, ACTIONS FOR BREACH OF CONTRACT,
NEGLIGENCE, STRICT LIABILITY, RESCISSION AND BREACH OF WARRANTY) SHALL NOT
EXCEED FIVE HUNDRED THOUSAND EUROS (€500,000). 
IN NO EVENT SHALL STREAMSERVE BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST
PROFITS OR OTHER MONETARY LOSS, LOSS OR INTERRUPTION OF DATA OR COMPUTER TIME,
ALTERATION OR ERRONEOUS TRANSMISSION OF DATA, PROGRAM ERRORS, EVEN IF
STREAMSERVE IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Section
11 - LIMITATION OF REPRESENTATIONS AND USE OF NAME

11.1                          Limitation on Representations. 
Reseller shall make no representations, warranties or assertions
concerning StreamServe or the Software which deviate in substance from those
set forth in informational materials provided by StreamServe to Reseller
without StreamServe’s prior written consent. 
Reseller shall indemnify and hold StreamServe harmless against any and
all liabilities, losses, damages and claims and pay all expenses, including
reasonable attorney’s fees, arising out of or relating to any representation,
promise, guarantee or warranty made or implied by Reseller to the extent it
exceeds or differs from those expressly set forth in materials provided to
Reseller by StreamServe or those authorized in writing by StreamServe.  Upon request, each party shall provide the
other party with copies of its advertising, promotional literature or any other
material, whether in written, electronic or other form, distributed to any
third party.

11.2                          Use of Name. 
Reseller shall identify StreamServe as the supplier of the Software in
its advertising, promotional and sales materials and shall cease referring to
the Base Package for Movex (or any prior version) as “Movex Output Management”
or “MOM”.  Such materials may not contain
any statement which could be interpreted as a direct or indirect endorsement of
Reseller’s products or services by StreamServe or any of its affiliates or any
endorsement of its products or services.

11.3                          Trademarks and Trade Names.  Each
party shall conduct its business solely under its own name. Each party agrees
to refrain from using the other party’s trade name or trademarks as part of its
name or mark or in any other manner that would cause a reasonable person to
infer that it has an affiliation with the other party other than the rights
given under this Agreement. Neither party shall reproduce, reference, distribute,
or use any trade name or trademark of the other party, without the prior
written approval of the other party, except in connection with materials which
comply with the requirements of Section 11.1. 
Reseller shall not apply to register any trade names, logo, trademark or
other identifying work or image pertaining to the Software or to StreamServe or
any word or image similar thereto and agrees to take all actions to transfer to
StreamServe any such application or registration upon the request of StreamServe.
Reseller 

 9
 

 

agrees not to oppose or seek to cancel in any
court or administrative agency any registration or application of StreamServe.

Section 12 - TERM; TERMINATION;
EFFECT OF TERMINATION

12.1        Term.

Subject to the provisions of Section 12.2
below, the initial term (“Term”) of this Agreement shall be one (1) year.  This Agreement shall automatically be renewed
and extended for successive one (1) year periods, unless either party has
provided the other party with written notice of its intention not to renew the
Agreement at least ninety (90) days prior to the expiration date of the initial
term or, if the initial term has automatically renewed, any applicable renewal
term.  A notice not to renew does not
require cause or any other justification.

12.2        Termination with
Cause.  This Agreement may be terminated as follows:

a.                                         Either party may, at its option, terminate
this Agreement if (i) the other party materially breaches a material provision
of this Agreement, (ii) such party gives the other party written notice of such
material breach (the “default notice”) stating such party’s intention to
terminate this Agreement, (iii) the other party fails to correct such breach
within thirty (30) days following its receipt of the default notice, and (iv)
such party gives the other party written notice of termination of this
Agreement, which termination will be effective upon its receipt.

b.                                         StreamServe may, at its option, terminate
this Agreement by written notice to Reseller in the event a) that an outside
company acquires a majority stake in the Reseller, or b) that Reseller fails to
pay the fees due pursuant to this Agreement within ten (10) days after written
notice of the default is given to Reseller. 
In the event of such termination caused by change in ownership or by
nonpayment, all rights of Reseller, excluding all Reseller Customer Support
responsibilities, that otherwise would survive expiration or termination shall
immediately terminate, and StreamServe shall be entitled to pursue all
available remedies under contract, copyright, tort, and other applicable law.

12.3                          Effect of Termination or
Expiration.  Upon termination of this Agreement, all
license rights granted hereunder (including all sublicenses) shall immediately
terminate, except as expressly specified otherwise.  All (sub)licenses to Reseller Customers
validly granted prior to termination shall survive.  Further, unless this Agreement is being
terminated due to Reseller’s breach, Reseller and its Subdistributors shall
distribute Software pursuant to any valid orders received by StreamServe but
not then invoiced.  Within thirty (30)
days following termination Reseller shall return or destroy all Development
Software and Software copies and any other StreamServe confidential information
in Reseller’s possession or control, and StreamServe shall return or destroy
all Reseller’s confidential information then in its possession or control.  At that time, StreamServe shall have the
right but not the obligation, to enter into an agreement with Reseller Customers
regarding renewal of support and maintenance services for the Software.  Reseller shall also continue to certify any
interfaces between the Software and Reseller’s MOVEX software according to the
terms set forth in Exhibit H for a period of two (2) years.  In addition all amounts outstanding from
Reseller shall become immediately due and payable.

Section 13 - MISCELLANEOUS

13.1                          Assignment. 
Reseller shall not assign this Agreement, by operation of law or
otherwise, without the prior written consent of StreamServe, whether in the
context of a sale of assets, merger or 

 10
 

 

similar
transaction.  Similarly, StreamServe may
terminate this Agreement in the event of a sale of stock by Reseller that
results in a change of control of Reseller (meaning, the ability to elect the
Board of Directors or similar management group).

13.2                          Compliance with Laws.  At
their own expense, each party shall comply with all applicable laws regarding
their activities related to this Agreement. 
Without limiting the foregoing, Reseller shall not export or re-export
the Software or any associated information to any country for which a US or
other OECD government agency requires an export license or other governmental
approval without first obtaining such license or approval.  As at the date of this Agreement, the
countries to which such restrictions apply are shown in Exhibit K which is
provided by StreamServe for information purposes only and Reseller remains
obligated to satisfy itself at all times that it is in compliance with this Section
13.2.

13.3                    Relationship of Parties.  The
relationship of the parties shall be that of independent contractors. Nothing
herein shall be create or be deemed to create a relationship of agency,
partnership, joint venture, employment or franchise between the parties in any
way. Neither party will represent that it has any authority to assume or create
any obligation, express or implied, on behalf of the other party, or to
represent the other party as agent, employee, or in any other capacity, except
as specifically provided herein.

13.4                    Notices.  All
notices or other communications which are required or permitted to be given
hereunder shall be in writing and shall be sent to the address of the recipient
set forth below or such other address as the recipient may designate by notice
given in with the provisions of this Section with copies to:

In the
case of StreamServe:

StreamServe

One Van de Graaf Drive

Suite 200, Burlington, MA
01803 USA

Telephone: +1 781 863
1510

Fax: +1 781 229 6622

Attention: General Counsel

In the
case of Reseller:

As
per page 1

Attention: Legal Counsel

Any such notice shall be
delivered by (a) first class registered or certified mail, postage prepaid, and
shall deemed to have been served forty-eight (48) hours after posting; (b)  by legible telefax with a hard copy to follow
immediately via airmail or express courier service, and shall be deemed to have
been served upon the usual telefax electronic acknowledgment of receipt by the
recipient’s telefax machine; or (c) by overnight delivery service, service fee
prepaid, for delivery on the next business day and shall be deemed to have been
served on the next business day in the jurisdiction of the recipient.  Notwithstanding the foregoing, a confirmed email
communication shall constitute notice in all cases except for notices regarding
breach, termination or non-renewal.

13.5                          Governing Laws.  It is
the express intent and agreement of the parties that the United Nations
Convention for the International Sale of Goods shall not apply to this Agreement.
This Agreement shall be governed by and
construed in accordance with the laws of Sweden, without giving effect to any
conflicts of laws principles thereof which would result in the application of
the laws of another jurisdiction.  The
parties should make reasonable efforts to settle any disputes 

 11
 

 

amicably between themselves. In case no
amicable resolution can be achieved, all disputes arising out of or in
connection with the present contract shall be finally settled by arbitration in
accordance with the Rules for Expedited Arbitrations of the Stockholm Chamber
of Commerce. The place of arbitration shall be Stockholm. The language of
arbitration shall be English.

13.6                          No Waiver. 
Neither party shall by mere lapse of time, without giving notice or taking
other action hereunder, be deemed to have waived any breach by the other party
of any of the provisions of this Agreement. Further, the waiver by either party
of a particular breach of this Agreement by the other shall not be construed or
constitute a continuing waiver of such breach or of other breaches of the same
or other provisions of this Agreement.

13.7                          Obligations of Affiliates. 
Affiliates will acknowledge acceptance of the terms of this Agreement
through the signing of a PA before conducting any transaction under this
Agreement.

13.8                          Scope of Agreement;
Amendment.  The parties hereto acknowledge that each has
read this Agreement, understands it, and agrees to be bound by its terms.  The parties intend that this Agreement be
executed as a sealed instrument.  The
parties further agree that this Agreement, including all Exhibits and
attachments thereto, is the complete and exclusive statement of agreement and
supersedes all proposals (oral or written), understandings, representations,
conditions, warranties, covenants, and other communications between the parties
relating hereto.  In the event of any
conflict between the main body of the Agreement and an Exhibit, the terms of
the Exhibit shall prevail.   This
Agreement may be amended only by a subsequent writing that specifically refers
to this Agreement and is signed by both parties, and no other act, document,
usage, or custom shall be deemed to amend this Agreement.

13.9                          Survival.  The
parties agree that where the context of any provision indicates an intent that
it shall survive the Term or termination of this Agreement, then it shall
survive the same.  This includes, but is
not limited to, the provisions of Sections 2, 5.6, 5.7, 7, 8, 9, 10, 11, 12 and
13.

13.10                   Severability.  If
any provision of this Agreement shall be invalid, inoperative or unenforceable,
it shall be as if such invalid, inoperative or unenforceable provision had
never been contained herein and such provision was reformed so that it would be
valid operative and enforceable to the maximum extent permitted.

13.11                   Section Headings and Language.  The
section headings contained in this Agreement are for reference purposes only
and shall not affect in any way the meaning or interpretation of this
Agreement. This Agreement has been drafted and executed in the English
language. In the event of any ambiguity between the English language version
and any translation into any other language, the meaning and intent contained
in the English language version shall prevail.

13.12                   Force Majeure.  In
the event that either party is unable to perform any of its obligations under
this Agreement because of a natural disaster, actions or decrees of
governmental bodies, communication line failure, or other similar external
events such party shall immediately give notice to the other and shall make
commercially reasonable efforts to resume performance. A party’s obligations
under this Agreement shall be suspended during the duration of any such event,
but in no event for more than thirty (30) days.

13.13                   Non-Solicitation. 
During the Term of this Agreement and for a period of eighteen (18)
months thereafter:

(a)           Reseller shall not either itself, or on behalf of or
through any third party, directly or indirectly, solicit, entice, or persuade,
or attempt to solicit, entice or persuade any employee of 

 12
 

 

StreamServe to leave the
service of StreamServe, or to directly provide to Reseller any services within
the scope of services offered by Reseller; and

(b)          StreamServe shall not either itself, or on behalf of or through
any third party, directly or indirectly solicit, entice, or persuade or attempt
to solicit, entice or persuade any employee of Reseller to leave the service of
Reseller, or to directly provide to StreamServe ant services within the scope
of services offered to StreamServe.

If any part of this Section
13.13 should be determined by a court of competent jurisdiction to be
unreasonable in duration, or scope, then this Section 13.13 is intended to and
shall extend only for such period of time and with respect to such activity as
is determined to be reasonable.

 13
 

 

IN
WITNESS WHEREOF, the parties have caused this Agreement to be
executed under seal by their respective duly authorized representatives, as set
forth below.

	
  STREAMSERVE, INC

  	
  RESELLER

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ Hans Otterling

  	
   

  	
  By:

  	
  /s/ Johan Berg

  	
   

  
	
  Name:

  	
  Hans Otterling

  	
   

  	
   

  	
  Name:

  	
  Johan Berg

  
	
  Title:

  	
  CEO

  	
   

  	
   

  	
  Title:

  	
  CTO

  
	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  By:

  	
   

  	
   

  	
   

  	
  By:

  	
  /s/ Niklas Bjorkqvist

  	
   

  
	
  Name:

  	
   

  	
  Name:

  	
  Niklas Bjorkqvist

  	
   

  
	
  Title:

  	
   

  	
  Title:

  	
  Chief Legal Counsel

  	
   

  
																

 

 14

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