Document:

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                                                                    Exhibit 10.7

               AMENDED AND RESTATED REGISTRATION RIGHTS AGREEMENT

            This AMENDED AND RESTATED REGISTRATION RIGHTS AGREEMENT (this
"Agreement") is made as of April 14, 2000 between United Road Services, Inc., a
Delaware corporation (the "Company"), and Charter URS LLC (the "Investor").

            WHEREAS, the Company and the Investor entered into that certain
purchase agreement, dated November 19, 1998 (the "1998 Purchase Agreement"),
relating to, among other things, the purchase of 8% Convertible Subordinated
Debentures due 2008 (the "1998 Debentures");

            WHEREAS, the Company and the Investor entered into that certain the
Amended and Restated Purchase Agreement, dated April 14, 2000 (the "Purchase
Agreement"), pursuant to which, among other things, they agreed to restructure
the transactions contemplated by the 1998 Purchase Agreement, including, without
limitation, the indebtedness evidenced by the 1998 Debentures, and that the
Company would issue to Charterhouse certain 8% Convertible Subordinated
Debentures due 2008 (the "Debentures");

            WHEREAS, the Debentures are convertible at any time at the option of
the Holder, in part or in whole, into shares of common stock, par value $.001
per share, of the Company (the "Common Stock") as provided for in the Purchase
Agreement; and

            WHEREAS, the execution and delivery of this Agreement is a condition
to the closing of the Purchase Agreement.

            NOW, THEREFORE, in consideration of the mutual promises and
agreements set forth herein, the receipt and adequacy of which are hereby
acknowledged, the parties hereto agree as follows:

            1.  Definitions. For purposes of this Agreement:
                -----------

               (a) "Common Stock" means the common stock, par value $.001 per
                   -------------
share, of the Company.

               (b) "Exchange Act" means the Securities Exchange Act of 1934, as
                   -------------
amended.

               (c) "Form S-3" means such form under the Securities Act as in
                   ---------
effect on the date hereof or any similar "short form" registration statement
subsequently adopted by the SEC which permits inclusion or incorporation of
substantial information by reference to other documents filed by the Company
with the SEC.
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               (d) "Holder" means any Person owning or having the right to
                   -------
acquire Registrable Securities, or any assignee thereof in accordance with
Section 11 hereof.

               (e) "Initiating Holders" means the Holder(s) initiating a
                   -------------------
registration request under Section 2(a) hereof.

               (f) "Investor Request" means a request from Holders that in the
                   -----------------
aggregate beneficially own at least fifty percent (50%) of the Registrable
Securities outstanding as of the date of such request.

               (g) "majority in interest of the Initiating Holders" means
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Initiating Holders holding a majority of the Registrable Securities held by all
Initiating Holders.

               (h) "Person" means any individual, partnership, limited liability
                   -------
company, joint venture, corporation, association, trust or any other entity or
organization.

               (i) "Register," "registered," and "registration" refer to a
                   ----------- -------------     -------------
registration effected by preparing and filing a registration statement or
similar document in compliance with the Securities Act, and the declaration or
ordering of effectiveness of such registration statement or document.

               (j) "Registrable Securities" means (1) any shares of Common Stock
                   -----------------------
directly or indirectly issuable or issued (i) upon conversion of the Debentures
or (ii) as part of the Closing Shares (as such term is defined in the Purchase
Agreement), (2) any shares of Common Stock hereafter acquired by any Investor
(or any assignee thereof in accordance with Section 11) and (3) any shares of
Common Stock issued to any Investor (or any asssignee thereof in accordance with
Section 11) as (or issuable upon the conversion or exercise of any warrant,
right or other security which is issued as) a dividend or other distribution
with respect to, or in exchange for or in replacement of, such Common Stock or
other warrants, rights or securities; provided, however, that any Registrable
Securities sold by the Investor in a transaction in which the Investor's rights
under this Agreement are not assigned pursuant to Section 11 below shall cease
to be Registrable Securities from and after the time of such sale.

               (k) "SEC" means the Securities and Exchange Commission.
                   ----

               (l) "Securities Act" means the Securities Act of 1933, as
                   ---------------
amended.

               (m) "Violation" means any of the following statements, omissions
                   ----------
or violations: (i) any untrue statement or alleged untrue statement of a
material fact contained in a registration statement under this Agreement,
including any preliminary prospectus or final prospectus contained therein or
any amendments or supplements thereto or any documents filed under state
securities or "blue sky" laws in connection therewith, (ii) the omission or
alleged
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omission to state therein a material fact required to be stated therein, or
necessary to make the statements therein not misleading, or (iii) any violation
or alleged violation by the Company of the Securities Act, the Exchange Act, any
state securities law or any rule or regulation promulgated under the Securities
Act, the Exchange Act or any state securities law.

            2. Request for Registration.
                ------------------------

               (a) If the Company shall receive a written Investor Request that
the Company file a registration statement under the Securities Act, then the
Company shall, within ten (10) days of the receipt thereof, give written notice
of such request to all Holders and, subject to the limitations of Section 2(b)
below, shall file (as expeditiously as practicable, and in any event within
sixty (60) days after the receipt of such request), and use its best efforts to
have declared effective a registration statement under the Securities Act with
respect to all Registrable Securities which the Holders request to be registered
by the giving of notice to the Company within twenty (20) days after the mailing
of the Company's notice referred to above, each such notice to be given in
accordance with Section 19 below.

               (b) If the Initiating Holders intend to distribute the
Registrable Securities covered by their request by means of an underwriting,
they shall so advise the Company as a part of their request made pursuant to
this Section 2 and the Company shall include such information in the written
notice referred to in Section 2(a); provided, however, that notwithstanding
anything herein to the contrary, in no event shall the Company be required to
effect more than two underwritten offerings in any 12 month period. In the event
of an underwritten offering, the right of any Holder to include such Holder's
Registrable Securities in such registration shall be conditioned upon such
Holder's participation in such underwriting and the inclusion of such Holder's
Registrable Securities in the underwriting (unless otherwise mutually agreed by
a majority in interest of the Initiating Holders and such Holder) to the extent
provided herein. All Holders proposing to distribute their securities through
such underwriting shall (together with the Company as provided in Section 4(e))
enter into an underwriting agreement in customary form with the underwriter or
underwriters so selected for such underwriting by a majority in interest of the
Initiating Holders; provided, however, that no Holder shall be required to make
any representations, warranties or indemnities except as they relate to such
Holder's ownership of shares and authority to enter into the underwriting
agreement and to such Holder's intended method of distribution, and the
liability of such Holder (whether by indemnification, contribution or otherwise)
shall be limited to an amount equal to the net proceeds from the offering
received by such Holder. Notwithstanding any other provision of this Section 2,
if the underwriter advises the Initiating Holders that marketing factors require
a limitation of the number of shares to be underwritten, then the Initiating
Holders shall so advise the Company and the Company shall so advise all Holders
of Registrable Securities which would otherwise be underwritten pursuant hereto,
and the number of shares of Registrable Securities that may be included in the
underwriting shall be allocated as follows: (i) first, among the Initiating
Holders, in proportion (as nearly as practicable) to the aggregate

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amount of Registrable Securities held by all such Holders, until such Holders
have included in the underwriting all shares requested by such Holders to be
included, (ii) second, among all other Holders of Registrable Securities that
have elected to participate in such underwritten offering, in proportion (as
nearly as practicable) to the amount of Registrable Securities owned by such
Holders until such holders have included in the underwriting all shares
requested by such holders to be included and (iii) thereafter among any other
holders of Common Stock who have exercised their piggyback registration rights
with respect to such registration.

               (c) The Company shall be obligated to effect only two (2)
registrations pursuant to an Investor Request under this Section 2 (an offering
which is not consummated shall not be counted for this purpose); provided,
however, that the Company shall be obligated to effect as many registrations
(but not more than one (1) per quarter) as may be requested by Holders of
Registrable Securities pursuant to any Investor Request in the event and so long
as registration pursuant to Form S-3 or any similar "short-form" registration
statement is available. Notwithstanding anything to the contrary, the Company
shall not be obligated to effect more than one (1) registration (other than
"short-form" registrations on Form S-3) pursuant to this Section 2 in any six
(6) month period.

               (d) Notwithstanding the foregoing, if the Company shall furnish
to the Initiating Holders a certificate signed by the President of the Company
stating that in the good faith judgment of the Board of Directors of the
Company, it would be detrimental to the Company and its stockholders for such
registration statement to be filed and it is therefore essential to defer the
filing of such registration statement, the Company shall have the right to defer
such filing for up to one hundred twenty (120) days after receipt of the request
of the Initiating Holders; provided, however, that the Company may not utilize
this right for more than an aggregate of one hundred twenty (120) days in any
twelve (12) month period; and provided further that, if at the time of any
Investor Request for a registration pursuant to this Section 2, the Company has
fixed plans to file within sixty (60) days after such request a registration
statement covering the sale of any of its securities in a public offering under
the Securities Act, no registration shall be required to be initiated pursuant
to this Section 2 until ninety (90) days after the effective date of such
Company registration unless the Company is no longer proceeding diligently to
effect such registration and so long as the Company shall provide the Holders
with the right to participate in such public offering pursuant to, and subject
to, Section 3.

            3. Company Registration. If (but without any obligation to do so)
               --------------------
the Company proposes to register (including for this purpose a registration
effected by the Company for stockholders other than Holders of Registrable
Securities) any of its Common Stock under the Securities Act in connection with
the public offering of such Common Stock solely for cash (other than a
registration on Form S-8 (or similar or successor form) relating solely to the
sale of securities to participants in a Company stock plan or to other
compensatory arrangements to the extent includable on Form S-8 (or similar or
successor form), or a registration on Form S-4 (or similar or successor form)),
the Company shall, at such time, promptly give each Holder written notice of
such registration. Upon the written request of each Holder given within twenty
(20)

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days after mailing of such notice by the Company in accordance with Section 19,
the Company shall, subject to the provisions of Section 8, use its best efforts
to cause to be registered under the Securities Act all of the Registrable
Securities that each such Holder has requested to be registered. The Company
shall have no obligation under this Section 3 to make any offering of its
securities, or to complete an offering of its securities that it proposes to
make.

            4. Obligations of the Company. Whenever required under this
               --------------------------
Agreement to effect the registration of any Registrable Securities, the Company
shall, as expeditiously as reasonably possible:

               (a) Prepare and file with the SEC a registration statement with
respect to such Registrable Securities and use its best efforts to cause such
registration statement to become effective, and, upon the request of the Holders
of a majority of the Registrable Securities being registered thereunder, keep
such registration statement effective for up to one hundred twenty (120) days or
until the Holders have completed the distribution referred to in such
registration statement, whichever occurs first (but in any event for at least
any period required under the Securities Act); provided that before filing such
registration statement or any amendments thereto, the Company will furnish to
the Holders copies of all such registration statement or amendments thereto
proposed to be filed.

               (b) Prepare and file with the SEC such amendments and supplements
to such registration statement and the prospectus used in connection with such
registration statement as may be necessary to comply with the provisions of the
Securities Act with respect to the disposition of all securities covered by such
registration statement.

               (c) Furnish to the Holders such number of copies of such
registration statement and of each amendment and supplement thereto (in each
case without exhibits unless requested by such Holders), such number of copies
of the prospectus contained in such registration statement (including each
preliminary prospectus and any summary prospectus) and any other prospectus
filed under Rule 424 under the Securities Act, in conformity with the
requirements of the Securities Act, and such other documents as Holders may
reasonably request in order to facilitate the disposition of Registrable
Securities owned by them.

               (d) Use its best efforts to register and qualify the securities
covered by such registration statement under such other securities or "blue sky"
laws of such states or jurisdictions as shall be reasonably requested by the
Holders, provided that the Company shall not be required in connection therewith
or as a condition thereto (i) to qualify to do business in any state or
jurisdiction where it would not otherwise be required to qualify but for the
requirements of this clause (d), or (ii) to file a general consent to service of
process in any such state or jurisdiction.

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               (e) In the event of any underwritten public offering, enter into
and perform its obligations under an underwriting agreement, in usual and
customary form, with the managing underwriter of such offering.

               (f) Notify each Holder of Registrable Securities covered by such
registration statement at any time when a prospectus relating thereto is
required to be delivered under the Securities Act of the happening of any event
as a result of which the prospectus included in such registration statement, as
then in effect, includes an untrue statement of a material fact or omits to
state a material fact required to be stated therein or necessary to make the
statements therein not misleading in the light of the circumstances then
existing.

               (g) Notify each Holder of Registrable Securities covered by such
registration statement and such Holder's underwriters, if any, and confirm such
advice in writing: (i) when the registration statement has become effective,
(ii) when any post-effective amendment to the registration statement becomes
effective and (iii) of any request by the SEC for any amendment or supplement to
the registration statement or prospectus or for additional information.

               (h) Notify each Holder of Registrable Securities if at any time
the SEC should institute or threaten to institute any proceedings for the
purpose of issuing, or should issue, a stop order suspending the effectiveness
of the Registration Statement. Upon the occurrence of any of the events
mentioned in the preceding sentence, the Company will use its best efforts to
prevent the issuance of any such stop order or to obtain the withdrawal thereof
as soon as possible. The Company will advise each Holder of Registrable
Securities promptly of any order or communication of any public board or body
addressed to the Company suspending or threatening to suspend the qualification
of any Registrable Securities for sale in any jurisdiction.

               (i) In connection with a registration pursuant to which
securities are being sold through underwriters deliver (i) on the date that such
Registrable Securities are delivered to the underwriters for sale, an opinion,
dated such date, of the counsel representing the Company for the purposes of
such registration, in form and substance as is customarily given to underwriters
in an underwritten public offering, addressed to the underwriters, and (ii) on
the date that the registration statement with respect to such securities becomes
effective, a "comfort" letter dated such date, from the independent certified
public accountants of the Company, in form and substance as is customarily given
by independent certified public accountants to underwriters in an underwritten
public offering, addressed to the underwriters, and, a reaffirmation of such
letter on the date that such Registrable Securities are delivered to the
underwriters for sale.

               (j) As soon as practicable after the effective date of the
registration statement, and in any event within sixteen (16) months thereafter,
have "made generally available to its security holders" (within the meaning of
Rule 158 under the Securities Act) an earning statement (which need not be
audited) covering a period of at least twelve (12) months beginning

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after the effective date of the registration statement and otherwise complying
with Section 11(a) of the Securities Act.

            5. Amendments, Supplements to Prospectus. Immediately upon receipt
               -------------------------------------
of a notice referred to in Section 4(f) hereof, each Holder agrees to (i) cease
making sales of securities pursuant to any then effective registration statement
or any Prospectus contained therein until it has received from the Company an
amendment or supplement to the registration statement or Prospectus and (ii) to
promptly deliver to the Company any copies of the registration statement or such
Prospectus then in its possession.

            6. Furnish Information. It shall be a condition precedent to the
               -------------------
obligations of the Company to take any action pursuant to this Agreement with
respect to the Registrable Securities of any selling Holder that such Holder
shall furnish to the Company such information regarding itself, the Registrable
Securities held by it, and the intended method of disposition of such securities
as shall be required to effect the registration of such Holder's Registrable
Securities. If any registration statement or comparable statement under the
Securities Act refers to an Investor or any of its affiliates, by name or
otherwise, as the holder of any securities of the Company then, unless counsel
to the Company advises the Company that the Securities Act requires that such
reference be included in any such statement, the Investor shall have the right
to require the deletion of such reference to itself and its affiliates.

            7. Expenses of Registration.
               -------------------------

               (a) Demand Registration. All expenses, other than underwriting
discounts and commissions relating to Registrable Securities, incurred in
connection with registrations, filings or qualifications pursuant to Section 2,
including without limitation all registration, filing and qualification fees,
printers' fees, fees and disbursements of counsel and accountants for the
Company, and the reasonable fees and disbursements of one counsel (selected by a
majority in interest of the Initiating Holders) for the selling Holders shall be
borne by the Company.

               (b) Company Registration. The Company shall bear and pay all
expenses incurred in connection with any registration, filing or qualification
of Registrable Securities with respect to the registrations pursuant to Section
3 for each Holder, including without limitation all registration, filing and
qualification fees, printers' fees relating or apportionable thereto and the
fees and disbursements of one counsel for the selling Holders (selected by the
Holders of a majority of the Registrable Securities being registered), but
excluding underwriting discounts and commissions relating to Registrable
Securities.

            8. Intentionally Omitted.
               ----------------------

            9. Underwriting Requirements. In connection with any offering
               -------------------------
initiated by the Company involving an underwriting of shares being issued by the
Company, the Company shall not be required under Section 3 to include any
Holder's securities in such underwriting

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unless such Holder accepts the terms of the underwriting as agreed upon between
the Company and the underwriters selected by the Company, and then only in such
quantity as will not, in the opinion of the underwriters, exceed the largest
number of securities requested to be included in such offering which can be sold
without having an adverse effect on such offering by the Company; provided,
however, that no Holder participating in such underwriting shall be required to
make any representations, warranties or indemnities except as they relate to
such Holder's ownership of shares and authority to enter into the underwriting
agreement and to such Holder's intended method of distribution, and the
liability of such Holder (whether by indemnification, contribution or otherwise)
shall be limited to an amount equal to the net proceeds from the offering
received by such Holder. If the total number of securities, including
Registrable Securities, requested by stockholders to be included in such
offering exceeds the largest number of securities that the underwriters
reasonably believe can be sold without having an adverse effect on such
offering, then the Company shall be required to include in the offering only
that number of such securities, including Registrable Securities, which the
underwriters believe will not have an adverse effect on such offering. The
securities of the Holders so included shall be allocated as follows: (i) among
the Holders of Registrable Securities that have elected to participate in such
offering and other holders of Common Stock listed on Schedule I hereto, pro rata
according to the number of Registrable Securities held by each such holder of
Registrable Securities (in the case of the Holders) or Common Stock (in the case
of the holders of Common Stock listed on Schedule I) and (ii) thereafter, to the
extent additional securities may be included in such offering, to other selling
stockholders, pro rata according to the total number of securities entitled to
be included therein owned by each such other selling stockholder or in such
other proportions as shall mutually be agreed to by such other selling
stockholders.

            10. Indemnification. In the event any Registrable Securities are
                ---------------
included in a registration statement under this Agreement:

               (a) The Company will indemnify and hold harmless each Holder, its
heirs, personal representatives and assigns, each of such Holder's partners,
each of such Holder's, and each of such Holder's partners', officers, directors,
partners, employees and affiliates, any underwriter (as defined in the
Securities Act) for such Holder and each Person, if any, who controls such
Holder or underwriter within the meaning of the Securities Act or the Exchange
Act against any losses, claims, damages or liabilities (joint or several) to
which they may become subject under the Securities Act, the Exchange Act or
other federal or state securities law, insofar as such losses, claims, damages
or liabilities (or actions in respect thereof) arise out of or are based upon a
Violation; and the Company will pay to each such indemnified party, as incurred,
any legal or other expenses reasonably incurred by them in connection with
investigating or defending any such loss, claim, damage, liability, or action;
provided, however, that the indemnity agreement contained in this Section 9(a)
shall not apply to amounts paid in settlement of any such loss, claim, damage,
liability or action if such settlement is effected without the consent of the
Company (which consent shall not be unreasonably withheld), nor shall the
Company be liable in any such case to a particular indemnified party for any
such loss, claim, damage, liability or action to the extent that it arises out
of or is based upon a Violation which

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occurs in reliance upon and in conformity with written information furnished
expressly for use in connection with such registration by such indemnified
party.

               (b) Each selling Holder will indemnify and hold harmless the
Company, each of its directors, each of its officers who has signed the
registration statement, each Person, if any, who controls the Company within the
meaning of the Securities Act, any underwriter, any other Holder selling
securities in such registration statement and any controlling Person of any such
underwriter or other Holder, against any losses, claims, damages or liabilities
(joint or several) to which any of the foregoing Persons may become subject,
under the Securities Act, the Exchange Act or other federal or state securities
law, insofar as such losses, claims, damages or liabilities (or actions in
respect thereto) arise out of or are based upon any Violation, in each case to
the extent (and only to the extent) that such Violation occurs in reliance upon
and in conformity with written information furnished by such Holder expressly
for use in connection with such registration; and each such Holder will pay, as
incurred, any legal or other expenses reasonably incurred by any Person intended
to be indemnified pursuant to this Section 9(b), in connection with
investigating or defending any such loss, claim, damage, liability, or action;
provided, however, that the indemnity agreement contained in this Section 9(b)
shall not apply to amounts paid in settlement of any such loss, claim, damage,
liability or action if such settlement is effected without the consent of the
Holder, which consent shall not be unreasonably withheld; and provided further,
that, in no event shall the liability of any Holder under this Section 9(b)
exceed the net proceeds from the offering received by such Holder.

               (c) Promptly after receipt by an indemnified party under this
Section 9 of notice of the commencement of any action (including any
governmental action), such indemnified party will, if a claim in respect thereof
is to be made against any indemnifying party under this Section 9, deliver to
the indemnifying party a written notice of the commencement thereof and the
indemnifying party shall have the right to participate in, and, to the extent
the indemnifying party so desires, jointly with any other indemnifying party
similarly noticed, to assume the defense thereof with counsel mutually
satisfactory to the parties; provided, however, that an indemnified party shall
have the right to retain its own counsel, with the fees and expenses to be paid
by the indemnifying party, if in the reasonable opinion of counsel to an
indemnified party, representation of such indemnified party by the counsel
retained by the indemnifying party would be inappropriate due to actual or
potential differing interests between such indemnified party and any other party
represented by such counsel in such proceeding. The failure to deliver written
notice to the indemnifying party within a reasonable time of the commencement of
any such action shall not relieve such indemnifying party of any liability to
the indemnified party under this Section 9 except if, and only to the extent
that, the indemnifying party is actually prejudiced thereby.

               (d) The obligations of the Company and Holders under this Section
9 shall survive the completion of any offering of Registrable Securities in a
registration statement under this Agreement, and otherwise.

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               (e) Any indemnity agreements contained herein shall be in
addition to any other rights to indemnification or contribution which any
indemnified party may have pursuant to law or contract and shall remain
operative and in full force and effect regardless of any investigation made or
omitted by or on behalf of any indemnified party.

               (f) If for any reason the foregoing indemnity is unavailable,
then the indemnifying party shall contribute to the amount paid or payable by
the indemnified party as a result of such losses, claims, damages, liabilities
or expenses (i) in such proportion as is appropriate to reflect the relative
benefits received by the indemnifying party on the one hand and the indemnified
party on the other or (ii) if the allocation provided by clause (i) above is not
permitted by applicable law or provides a lesser sum to the indemnified party
than the amount hereinafter calculated, in such proportion as is appropriate to
reflect not only the relative benefits received by the indemnifying party on the
one hand and the indemnified party on the other but also the relative fault of
the indemnifying party and the indemnified party as well as any other relevant
equitable considerations. The relative fault shall be determined by reference
to, among other things, whether the untrue or alleged untrue statement of a
material fact or the omission or alleged omission to state a material fact
relates to information supplied by or on behalf of the indemnifying party or the
indemnified party and the parties' relative intent, knowledge, access to
information and opportunity to correct or prevent such untrue statement or
omission. No Person guilty of fraudulent misrepresentation (within the meaning
of Section 11(f) of the Securities Act) shall be entitled to contribution from
any Person who was not guilty of such fraudulent misrepresentation.
Notwithstanding anything to the contrary in this Section 9, no Holder shall be
required, pursuant to this Section 9, to contribute any amount in excess of the
net proceeds received by such indemnifying party from the sale of Common Stock
in the offering to which the losses, claims, damages, liabilities or expenses of
the indemnified party relate.

           11. Reports Under the Exchange Act. With a view to making
               ------------------------------
available to the Holders the benefits of Rule 144 under the Securities Act and
any other rule or regulation of the SEC that may at any time permit a Holder to
sell securities of the Company to the public without registration or pursuant to
a registration on Form S-3, the Company agrees to:

               (a) make and keep public information available, as those terms
are understood and defined in Rule 144 under the Securities Act;

               (b) take such action as is necessary to enable the Holders to
utilize Form S-3 for the sale of their Registrable Securities;

               (c) file with the SEC in a timely manner all reports and other
documents required of the Company under the Securities Act and the Exchange Act;
and

               (d) furnish to any Holder, so long as the Holder owns any
Registrable Securities, forthwith upon request (i) a written statement by the
Company that it has complied with the reporting requirements of Rule 144 or that
it qualifies as a registrant whose securities

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may be resold pursuant to Form S-3 (at any time it so qualifies), (ii) a copy of
the most recent annual or quarterly report of the Company and such other reports
and documents so filed by the Company, and (iii) such other information as may
be reasonably requested in availing any Holder of any rule or regulation of the
SEC which permits the selling of any such securities without registration or
pursuant to such form.

           12. Assignment of Registration Rights. The rights to cause the
               ---------------------------------
Company to register Registrable Securities pursuant to this Agreement may be
assigned in whole or in part by a Holder to one or more Permitted Transferees
under the Investors Agreement of not less than 10% of the Registrable Securities
owned by such Holder, provided that such transferee or assignee delivers to the
Company a written instrument by which such transferee or assignee agrees to be
bound by the obligations imposed on Holders under this Agreement to the same
extent as if such transferee or assignee was a party hereto.

           13. Limitations on Subsequent Registration Rights. From and after
               ---------------------------------------------
the date of this Agreement, the Company shall not, without the prior written
consent of Holders holding a majority of the Registrable Securities then
outstanding, enter into any agreement (other than the Blue Truck Registration
Rights Agreement (as such term is defined in the Purchase Agreement)) with any
holder or prospective holder of any securities of the Company which would allow
such holder or prospective holder to include such securities in any registration
filed under this Agreement, unless under the terms of such agreement, such
holder or prospective holder may include such securities in any such
registration only to the extent that the inclusion of such holder's securities
will not reduce the amount of the Registrable Securities of any Holder which is
included therein. The Company has not entered into any such agreement since
November 9, 1999.

           14. Amendment; Waiver. Any provision of this Agreement may be
               -----------------
amended only with the written consent of the Company and the Holders of a
majority of the Registrable Securities then outstanding. The observance of any
provision of this Agreement may be waived (either generally or in a particular
instance and either retroactively or prospectively) only with the written
consent of the party to be charged, provided that the Holders of a majority of
the Registrable Securities then outstanding may act on behalf of all Holders of
Registrable Securities. Any amendment or waiver effected in accordance with this
Section 14 shall be binding upon each Holder of Registrable Securities at the
time outstanding, each future Holder of all such securities, and the Company.

           15. Changes in Registrable Securities. If, and as often as, there
               ---------------------------------
are any changes in the Registrable Securities by way of stock split, stock
dividend, combination or reclassification, or through merger, consolidation,
reorganization or recapitalization, or by any other means, appropriate
adjustment shall be made in the provisions of this Agreement, as may be
required, so that the rights and privileges granted hereby shall continue with
respect to the Registrable Securities as so changed. Without limiting the
generality of the foregoing, the Company will require any successor by merger or
consolidation to assume and agree to be bound by the terms of this Agreement, as
a condition to any such merger or consolidation.

                                       11
<PAGE>

            16. Entire Agreement.
                ----------------

               (a) This Agreement amends and restates in its entirety the
"Registration Rights Agreement" referred to in the 1998 Purchase Agreement to
read in its entirety as this Agreement.

               (b) This Agreement constitutes the full and entire understanding
and agreement among the parties with regard to the subject matter hereof.
Nothing in this Agreement, express or implied, is intended to confer upon any
Person, other than the parties hereto and their respective successors and
assigns, any rights, remedies, obligations, or liabilities under or by reason of
this Agreement, except as expressly provided herein.

            17. Governing Law. This Agreement shall be governed in all respects
                -------------
by the laws of the State of New York as such laws are applied to agreements
between New York residents entered into and to be performed entirely within New
York.

            18 Successors and Assigns. The provisions hereof shall inure to the
               ----------------------
benefit of, and be binding upon, the successors, permitted assigns (as provided
in Section 11), heirs, executors and administrators of the parties hereto.

            19 Notices. Unless otherwise provided, any notice required or
               -------
permitted under this Agreement shall be given in writing and shall be deemed
effectively given upon receipt by the party to be notified (including by
telecopier, receipt confirmed) or three (3) days after deposit with the United
States Post Office, by registered or certified mail, postage prepaid and
addressed to the party to be notified (a) if to a party other than the Company,
at such party's address set forth at the end of this Agreement or at such other
address as such party shall have furnished the Company in writing, or, until any
such party so furnishes an address to the Company, then to and at the address of
the last holder of the shares covered by this Agreement who has so furnished an
address to the Company, or (b) if to the Company, at its address set forth at
the end of this Agreement, or at such other address as the Company shall have
furnished to the parties in writing.

            20 Effectiveness. Notwithstanding anything to the contrary contained
               -------------
in this Agreement, this Agreement shall not become effective, and the Investor
shall have no rights hereunder, unless and until the First Closing has occurred.

            21 Severability. Any invalidity, illegality or limitation on the
               ------------
enforceability of this Agreement or any part thereof, by any party whether
arising by reason of the law of the respective party's domicile or otherwise,
shall in no way affect or impair the validity, legality or enforceability of
this Agreement with respect to other parties. If any provision of this Agreement
shall be judicially determined to be invalid, illegal or unenforceable, the
validity, legality and enforceability of the remaining provisions shall not in
any way be affected or impaired thereby.

                                       12
<PAGE>

            22 Titles and Subtitles. The titles of the Sections of this
               --------------------
Agreement are for convenience of reference only and are not to be considered in
construing this Agreement.

            23 Delays or Omissions; Remedies Cumulative. It is agreed that no
               ----------------------------------------
delay or omission to exercise any right, power or remedy accruing to the
parties, upon any breach or default of the Company under this Agreement, shall
impair any such right, power or remedy, nor shall it be construed to be a waiver
of any such breach or default, or any acquiescence therein, or of any similar
breach or default thereafter occurring; nor shall any waiver of any single
breach or default be deemed a waiver of any other breach or default theretofore
or thereafter occurring. It is further agreed that any waiver, permit, consent
or approval of any kind or character by a party of any breach or default under
this Agreement, or any waiver by a party of any provisions or conditions of this
Agreement must be in writing and shall be effective only to the extent
specifically set forth in writing and that all remedies, either under this
Agreement, or by law or otherwise afforded to a party, shall be cumulative and
not alternative.

            24 Attorneys' Fees. If any action at law or in equity is necessary
               ---------------
to enforce or interpret the terms of this Agreement, the prevailing party shall
be entitled to reasonable attorney's fees, costs and necessary disbursements in
addition to any other relief to which such party may be entitled.

            25 Counterparts. This Agreement may be executed in any number of
               ------------
counterparts, each of which shall be an original, but all of which together
shall constitute one instrument.

                     [END OF TEXT. SIGNATURE PAGE TO FOLLOW]

                                       13
<PAGE>

            IN WITNESS WHEREOF, the parties have executed this Registration
Rights Agreement as of the date first above written.

                                                  COMPANY:

                                                  UNITED ROAD SERVICES, INC.
Address:
-------

8 Automation Lane                                 By: /s/ Gerald R. Riordan
                                                     ---------------------------
Albany, NY 12205
Attn: President
Telecopy:  (212) __________

                                                  INVESTORS:

Address:                                          CHARTER URS LLC
-------

c/o Charterhouse Group International, Inc.        By: /s/ Robert L. Berner
                                                      -----------------------
535 Madison Avenue
New York, NY 10022
Attn: President
Telecopy: (212) 750-9704
<PAGE>

                   Schedule I to Registration Rights Agreement

            Edward T. Sheehan

            Ross Berner

            Mark McKinney

            All holders of Common Stock issued by the Company in connection with
its private placement of securities completed in January 1998.

            All holders of Common Stock issued by the Company in connection with
its acquisitions completed on May 6, 1998.

            Blue Truck Acquisition, LLC<PAGE>

                                                                    Exhibit 10.9

                           United Road Services, Inc.
                                8 Automation Lane
                             Albany, New York 12205

                                                                   July 20, 2000

Charter URS LLC
575 Madison Avenue
New York, New York 10022

Ladies and Gentlemen:

             Reference is hereby made to that certain purchase agreement, dated
as of November 19, 1998, between United Road Services, Inc., a Delaware
corporation (the "Company"), and Charter URS LLC, a Delaware limited liability
company ("Charterhouse"), relating to, among other things, the purchase of 8%
Convertible Subordinated Debentures due 2008 (the "1998 Purchase Agreement"),
which the Company and Charterhouse agreed to amend and restate pursuant to that
certain Amended and Restated Purchase Agreement, dated April 14, 2000, as
amended on May 26, 2000 (as so amended, the "2000 Purchase Agreement").
Reference is hereby made to that certain registration rights agreement, dated
November 19, 1998, between the Company and Charterhouse (the "1998 Registration
Rights Agreement") which the Company and Charterhouse agreed to amend and
restate pursuant to that certain Amended and Restated Registration Rights
Agreement, dated April 14, 2000 (the "2000 Registration Rights Agreement"). The
Company and Charterhouse have agreed to amend the 2000 Purchase Agreement and
the 2000 Registration Rights Agreement in the manner set forth below (the
"Amendment"), Accordingly, the Company and Charterhouse hereby agree as follows:

1.          AMENDMENT TO SECITION 5.1.2(e) TO THE 2000 PURCHASE AGREEMENT.
            --------------------------------------------------------------

             Section 5.1.2 (e) of the 2000 Purchase Agreement is hereby amended
by deleting the words "(the "New Credit Facility")."

2.          AMENDMENT TO SECTION 6.4.1 TO THE 2000 PURCHASE AGREEMENT.
            ----------------------------------------------------------

             The second sentence of Section 6.4.1 of the 2000 Purchase Agreement
is hereby amended by deleting the period after the reference to Schedule. 6.4.1
(b) and inserting in its place the following:

                     and Liens in favor of the Agent on behalf of itself and the
lenders under the New Credit Facility.
<PAGE>

3.          AMENDMENT TO SECTION 11.7 OF THE 2000 PURCHASE AGREEMENT.
            ---------------------------------------------------------

            Section 11.7 of the 2000 Purchase Agreement is hereby amended by
adding the following sentence after the last sentence of the first full
paragraph of Section 11.7:

            Each holder of any Senior Obligation is an intended third party
beneficiary of this Section 11.7.

 4.          AMENDMENT TO SECTION 11.7.1(ii) OF THE 2000 PURCHASE AGREEMENT.
             ---------------------------------------------------------------

             a. The first clause of Section 11.7.1(ii) of the 2000 Purchase
Agreement is hereby amended by replacing the words "any cash payment of or
security for" by the words "any payment (whether in cash or in kind (but
excluding the payment of interest by issuing additional Debentures pursuant to
this Agreement)) or security for".

             b. Sub-clause (ii) of clause (z) of Section 11.7.1 (ii) of the 2000
Purchase Agreement is hereby amended by replacing the words "any cash payment of
or security for" by the words "any payment (whether in cash or in kind (but
excluding the payment of interest by issuing additional Debentures pursuant to
this Agreement)) or security for".

5.          AMENDMENT TO SECTION 11.7.3 OF THE 2000 PURCHASE AGREEMENT.
            -----------------------------------------------------------

            The first sentence of Section 11.7.3 of the 2000 Purchase Agreement
is hereby amended by (a) replacing the words "any cash payment of or security
for" by the words "any payment (whether in cash or in kind (but excluding the
payment of interest by issuing additional Debentures pursuant to this
Agreement)) or security for" and (b) replacing the words "shall not be deemed to
include a payment or distribution of stock or securities" by the words "shall
not be deemed to include a payment of, or a distribution of, stock or
securities".

6.          AMENDMENT TO SECTION 11.7.9(a) OF THE 2000 PURCHASE AGREEMENT.
            --------------------------------------------------------------

            Section 11.7.9(a) of the 2000 Purchase Agreement is hereby amended
by inserting the words "and the Debentures and any guaranty delivered to
Charterhouse pursuant to Section 12.4.2(b) of this Agreement" after the words
"no other provision of this Agreement".

7.          AMENDMENT TO SECTION 12.6 OF THE 2000 PURCHASE AGREEMENT.
            ---------------------------------------------------------

            a. Section 12.6.1 of the 2000 Purchase Agreement is hereby amended
so that clauses (a) and (b) thereof are replaced by the following:

                                       2
<PAGE>

                        (a) first to prepay, repay, pay or purchase Senior
            Obligations (including, in the case of the new Credit Facility, a
            payment which does not reduce the revolving commitment) to the
            extent that the Company elects or is required to do so;

                        (b) second, in the event that after the application of
            such proceeds pursuant to sub-clause (a) above there are then no
            outstanding Senior Obligations or commitment under the New Credit
            Facility to provide Senior Obligations, to either, at the election
            of the Company,

                                     (i) replace the assets and properties sold
                         or disposed of or to be reinvested in a line of
                         business in which the Company is engaged on the date of
                         this Agreement or

                                     (ii) to make an offer to purchase
                         Debentures from the Holders at a purchase price of
                         principal plus accrued but unpaid interest to the date
                         of purchase in cash; provided, however, that in the
                         event that the Debentures tendered in any such offer
                         exceeds the amount of the net proceeds available for
                         payment, the net proceeds shall be paid pro rata to
                         each Holder based on the principal amount of Debentures
                         tendered by each such Holder accepting such offer;

                         (c) pending application of the net cash proceeds
             pursuant to Section 12.6.1 (b) the net proceeds from the Asset Sale
             shall be applied in a manner mutually agreeable to the Company and
             the Holders.

            b. Section 12.6.3 of the 2000 Purchase Agreement is hereby amended
and and restated to read in its entirety as follows:

            12.6.3 Any net cash proceeds from an Asset Sale realized by the
Company after the first anniversary of that Asset Sale ("Deferred Cash
Proceeds") shall: (i) first, be applied in the manner set forth in 12.6.1 (a)
and 12.6.1 (b)(i) and (ii) thereafter be used to make an offer of the type
contemplated by Section 12.6.1 (b)(ii), except that the Company shall not be
obligated to make such an offer unless all Deferred Cash Proceeds from the
applicable Asset Sale (when added to all Deferred. Proceeds remaining from any
preceding Asset Sales after application pursuant to clause (i) of this Section
12.6.3.) exceed $1 million (such offer being a "Deferred Proceeds Offer"). The
Company shall notify the Holders of any Deferred Proceeds Offer no later than
the first anniversary of the receipt of Deferred Proceeds giving rise to the
obligation to make a Deferred Proceeds Offer and shall commence such offer not
later than ten Business Days thereafter. Any Deferred Proceeds Offer shall
otherwise be made in the manner contemplated by Section 12.6.2.

            c. A new Section 12.6.5 is hereby added to the 2000 Purchase
Agreement and it reads in its entirety as follows:

                                       3
<PAGE>

            12.6.5 Neither the Company nor any of its subsidiaries shall engage
in any lines of business other than the lines of business currently engaged in
by the Company and its subsidiaries.

8.          AMENDMENT TO SECTION 17.1 OF THE 2000 PURCHASE AGREEMENT.
            ---------------------------------------------------------

            Section 17.1 of the 2000 Purchase Agreement is hereby amended by
deleting the words "Group International, Inc. a fee in the amount of'".

9.          AMENDMENT TO SECTION 20.2.1 OF THE 2000 PURCHASE AGREEMENT.
            -----------------------------------------------------------

            The last sentence of Section 20.2.1 of the 2000 Purchase Agreement
is hereby amended to replace the reference to "Section 19" by a reference to
"Section 20".

10.         AMENDMENT TO SCHEDULE 1 OF THE 2000 REGISTRATION RIGHTS AGREEMENT.
            ------------------------------------------------------------------

            Schedule 1 of the 2000 Registration Rights Agreement is hereby
amended by adding the following name to such schedule:

            CFE, Inc.

 11         AMENDMENT TO SCHEDULE A TO ADD NEW DEFINITIONS TO THE 2000
            ----------------------------------------------------------
            PURCHASE AGREEMENT.
            ------------------

            (a) Schedule A to the 2000 Purchase Agreement is hereby amended by
adding the following definitions:

            "AGENT" means any agent appointed to act as such for the lenders
under any Senior Credit Agreement, including, without limitation, the agent
under the New Credit Facility.

            "NEW CREDIT FACILITY" means the credit facility made pursuant to
that certain credit agreement to be entered into on the date of Closing among
the Company, the other borrowers, General Electric Credit Corporation, as agent
and a lender and the other parties thereto, as amended, restated or otherwise
modified from time to time, together with any replacement or refinancing thereof
or increase in the credit available thereunder.

            (b) The defined term of "OTHER AGREEMENTS" in Schedule A to the 2000
Purchase Agreement is hereby amended and restated in its entirety to read as
follows:

            "OTHER AGREEMENTS" means the Investors Agreement, the Registration
Rights Agreement, the Releases, the Charterhouse Side Letter, the Amendment and
Restatement Agreement, the Termination Agreement, the Charterhouse Consent, the
Interest Letter, the Side Letter from Charterhouse to the Company dated of even
date herewith and any guaranty delivered to Charterhouse pursuant to Section
12.4.2(b) of this Agreement.

                                       4
<PAGE>

12.         GOVERNING LAW.
            --------------

            This Amendment shall be governed by and construed in accordance with
the laws of the State of New York applicable to agreements made and to be
performed entirely with such State.

13.         COUNTERPARTS.
            -------------

            This Amendment may be executed by the parties hereto in separate
counterparts, each of which when so executed and delivered shall be an,
original, but all such counterparts shall together constitute one and the same
instrument.

14.         HEADINGS.
            ---------

            The headings of this Amendment are for reference only and shall not
affect the interpretation of this Amendment.

15.         SEVERABILITY.
            -------------

            Whenever possible, each provision of this Amendment shall be
interpreted in such a manner as to be effective and valid under applicable law,
but if any provision of this Amendment shall be deemed prohibited or invalid
under such applicable law, such provision shall be ineffective to the extent of
such prohibition or invalidity, and such prohibition or invalidity shall not
invalidate the remainder of such provision or other provisions of this
Amendment.

16.         CONTINUING EFFECT.
            ------------------

            Except as expressly amended by this Amendment, the 2000 Purchase
Agreement and the 2000 Registration Rights Agreement shall continue unamended
and in full force and effect in accordance with the terms thereof.

                                       5
<PAGE>

            If Charterhouse is in agreement with the foregoing, please sign the
form of agreement on the accompanying counterpart of this Agreement and return
it to the Company, whereupon the foregoing shall become a binding agreement
between Charterhouse and the Company.

                                        Very truly yours,

                                        UNITED ROAD SERVICES, INC.

                                        By: /s/ Gerald R. Riordan
                                            ----------------------------------
                                        Name:  Gerald R. Riordan
                                        Title: Chief Executive Officer

The foregoing is hereby agreed to as of the date thereof':

CHARTER URS LLC

By: /s/ Robert Berner
    -------------------------
Name: Robert Berner
Title: V.P.

Consented to as of the date thereof:

BLUE TRUCK ACQUISITION, LLC

By: /s/ Michael Psaros
    -------------------------
Name: Michael Psaros
Title: President

                                       6

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