Document:

<PAGE>

                                                                    Exhibit 4.26

                     AMENDED AND RESTATED CREDIT AGREEMENT
                     -------------------------------------

                                 by and among

                         DANKA BUSINESS SYSTEMS PLC,
                         DANKALUX SARL & CO. SCA and
                            DANKA HOLDING COMPANY,
                                 as Borrowers
                                     and
                            BANK OF AMERICA, N.A.
                                   as Agent

                                      and

                          THE LENDERS PARTIES THERETO

                              As of June 29, 200l
<PAGE>

<TABLE>
<CAPTION>
                               TABLE OF CONTENTS

                                                                            Page
                                                                            ----

                                                    ARTICLE I

                                                   DEFINITIONS

<S>                                                                                                           <C>
1.1    Certain Defined Terms...............................................................................    2
1.2    Other Interpretive Provisions.......................................................................   25
1.3    Accounting Principles...............................................................................   26

                                                    ARTICLE II

                                                   THE CREDITS

2.1    Amounts and Terms of Commitments; Joint and Several Liability......................................    27
2.2    Loan Accounts......................................................................................    29
2.3    Procedure for Syndicated Borrowing.................................................................    30
2.4    Conversion and Continuation Elections- Syndicated Loans............................................    31
2.5    [Intentionally Omitted]............................................................................    32
2.6    [Intentionally Omitted]............................................................................    33
2.7    [Intentionally Omitted]............................................................................    33
2.8    Voluntary Termination Reduction of Revolving Commitments or L/C Commitments........................    33
2.9    Optional and Mandatory Prepayments; Mandatory Reduction of Commitments.............................    33
2.10   Application of Prepayments or Reduction in Commitments.............................................    34
2.11   [Intentionally Omitted]............................................................................    35
2.12   Repayment..........................................................................................    35
2.13   Interest...........................................................................................    35
2.14   Fees...............................................................................................    35
2.15   Computation of Fees and Interest...................................................................    36
2.16   Payments by the Companies..........................................................................    36
2.17   Payments by the Banks to the Agent.................................................................    37
2.18   Sharing of Payments Etc............................................................................    37
2.19   Swing Line.........................................................................................    38

                                                   ARTICLE III

                                              THE LETTERS OF CREDIT

3.1    The Letter of Credit Facilities....................................................................    39
3.2    Issuance, Amendment and Renewal of Letters of Credit...............................................    41
3.3    Risk Participations, Drawings and Reimbursements...................................................    42
3.4    Repayment of Participations........................................................................    43
3.5    Role of the Issuing Bank...........................................................................    44
</TABLE>

                                       i
<PAGE>

<TABLE>
<S>                                                                                                             <C>
3.6    Obligations Absolute...................................................................................  45
3.7    Cash Collateral Pledge.................................................................................  46
3.8    Letter of Credit Fees..................................................................................  46
3.9    Uniform Customs and Practice...........................................................................  46

                                                    ARTICLE IV

                                      TAXES, YIELD PROTECTION AND ILLEGALITY

4.1    Taxes..................................................................................................  47
4.2    Illegality.............................................................................................  48
4.3    Increased Costs and Reduction of Return................................................................  48
4.4    Funding Losses.........................................................................................  49
4.5    Inability to Determine Rates...........................................................................  50
4.6    Replacement Banks......................................................................................  50
4.7    Mitigation.............................................................................................  51
4.8    Survival...............................................................................................  51

                                                    ARTICLE V

                                               CONDITIONS PRECEDENT

5.1    Conditions to Agreement................................................................................  52
5.2    [Intentionally Omitted]................................................................................  56
5.3    Conditions to All Credit Extensions....................................................................  56
5.4    Supplements to Schedules...............................................................................  57

                                                    ARTICLE VI

                                          REPRESENTATIONS AND WARRANTIES

6.1    Existence and Power....................................................................................  58
6.2    Authorization; No Contravention........................................................................  58
6.3    Governmental Authorization.............................................................................  58
6.4    Binding Effect.........................................................................................  58
6.5    Litigation: Labor Controversies........................................................................  59
6.6    No Default.............................................................................................  59
6.7    Use of Proceeds; Margin Regulations....................................................................  59
6.8    Title to Properties....................................................................................  59
6.9    Taxes..................................................................................................  59
6.10   Financial Condition....................................................................................  60
6.11   Support Documents......................................................................................  60
6.12   Copyrights, Patents, Trademarks and Licenses, Etc......................................................  60
6.13   Subsidiaries...........................................................................................  61
6.14   Insurance..............................................................................................  61
6.15   ERISA Compliance.......................................................................................  61
6.16   Environmental Matters..................................................................................  62
</TABLE>

                                      ii
<PAGE>

<TABLE>
<S>                                                                                             <C>
6.17      Regulated Entities..................................................................   62
6.18      No Burdensome Restrictions..........................................................   62
6.19      Full Disclosure.....................................................................   62
6.20      Immunity............................................................................   62
6.21      Existing Indebtedness...............................................................   62

                                            ARTICLE VII

                                       AFFIRMATIVE COVENANTS

7.1       Financial Information, Reports, Notices, Etc........................................   63
7.2       Compliance with Laws, Etc...........................................................   65
7.3       Maintenance of Properties...........................................................   65
7.4       Insurance...........................................................................   66
7.5       Books and Records...................................................................   66
7.6       Maintenance of Existence, Etc.......................................................   66
7.7       Intercompany Loans..................................................................   66
7.8       Additional Support Documents........................................................   66
7.9       Compliance with ERISA...............................................................   68
7.10      Release of Pledge...................................................................   68
7.11      Swap Contracts......................................................................   68
7.12      Revised Business Plan...............................................................   68
7.13      PricewaterhouseCoopers Retention....................................................   69
7.14      Rating..............................................................................   69
7.15      Foreign Asset Liens.................................................................   69
7.16      Release of International Swing Line Banks...........................................   69

                                           ARTICLE VIII

                                        NEGATIVE COVENANTS

8.1       Business Activities.................................................................   69
8.2       Liens...............................................................................   70
8.3       Financial Condition.................................................................   72
8.4       Investments.........................................................................   72
8.5       Restricted Payments, Etc............................................................   73
8.6       Senior Subordinate Notes or Subordinated Notes; TROL................................   74
8.7       Consolidation Merger, Etc...........................................................   74
8.8       Asset Dispositions, etc.............................................................   74
8.9       Transactions with Affiliates........................................................   75
8.10      Negative Pledges, Restrictive Agreements, etc.......................................   75
8.11      Subsidiaries' Voting Share..........................................................   76
8.12      ERISA...............................................................................   76
8.13      Limitation on Indebtedness..........................................................   76
8.14      Ownership of Ownership Companies....................................................   76
8.15      Change Fiscal Year..................................................................   76
</TABLE>

                                      iii
<PAGE>

                                            ARTICLE IX

                                         EVENTS OF DEFAULT

<TABLE>
<S>                                                                                              <C>
9.1       Events of Default..................................................................    77
9.2       Remedies...........................................................................    79
9.3       Rights Not Exclusive...............................................................    80

                                             ARTICLE X

                                             THE AGENT

10.1      Appointment and Authorization.......................................................   80
10.2      Delegation of Duties................................................................   81
10.3      Liability of Agent..................................................................   81
10.4      Reliance by Agent...................................................................   81
10.5      Notice of Default...................................................................   82
10.6      Credit Decision.....................................................................   82
10.7      Indemnification of Agent............................................................   83
10.8      Agent in Individual Capacity........................................................   83
10.9      Successor Agent and Successor Issuing Bank..........................................   83
10.10     U.S. Withholding Tax................................................................   84
10.11     United Kingdom Withholding..........................................................   85

                                            ARTICLE XI

                                           MISCELLANEOUS

11.1      Amendments and Waivers..............................................................   87
11.2      Notices.............................................................................   88
11.3      No Waiver Cumulative Remedies.......................................................   88
11.4      Costs and Expenses..................................................................   88
11.5      Company Indemnification.............................................................   89
11.6      Marshalling; Payments Set Aside.....................................................   90
11.7      Successors and Assigns..............................................................   90
11.8      Assignments, Participations, Etc....................................................   90
11.9      [Intentionally Omitted].............................................................   92
11.10     Confidentiality.....................................................................   92
11.11     Set-off.............................................................................   93
11.12     Notification of Addresses of Lending Offices, Etc...................................   93
11.13     Counterparts........................................................................   93
11.14     Severability........................................................................   93
11.15     No Third Parties Benefited..........................................................   93
11.16     Governing Law and Jurisdiction......................................................   93
11.17     Waiver of Jury Trial................................................................   94
11.18     Entire Agreement....................................................................   94
11.19     Judgment Currency...................................................................   94
</TABLE>

                                      iv
<PAGE>

<TABLE>
<S>                                                                                             <C>
11.20     Steering Committee Expenses.........................................................   95
11.21     Acknowledgement; Release............................................................   95
11.22     Consent by Banks to Bond Exchange...................................................   95
11.23     Agent as Joint Creditor.............................................................   95
11.24     Survival of Obligations.............................................................   96
11.25     Termination of International Swing Line Commitments.................................   96
</TABLE>

                                       v
<PAGE>

                       SCHEDULES and EXHIBITS
                       ----------------------
<TABLE>
<S>                        <C>
Exhibit B                  Form of Compliance Certificate
Exhibit E                  Form of Irrevocable Notice of Borrowing
Exhibit F                  Form of Revolving Loan Note
Exhibit G                  Form of Subordination Agreement
Exhibit H                  Form of Term Loan Note
Exhibit K                  Form of Assignment and Acceptance
Exhibit L                  Form of Swing Line Borrowing Notice
Exhibit M                  Form of Swing Line Note
Exhibit N                  Currency Conversion Methodology
Exhibit 0                  Form of Borrowing Base Report
Exhibit P                  TROL Term Sheet

Schedule II                Excluded Country Subsidiaries Inactive Subsidiaries
Schedule III               Included Countries
Schedule IV                Guarantors; Pledgors; Pledged Interests
Schedule V                 Term Loan Payments
Schedule VIII              Restricted Subsidiaries

Schedule 2.1               Commitments
Schedule 6.5               Litigation Matters
Schedule 6.10              Additional Liabilities
Schedule 6.12              Intellectual Property Matters
Schedule 6.13              Subsidiaries; Equity Investments
Schedule 6.16              Environmental Matters
Schedule 8.2(a)(vi)        Existing Liens
Schedule 8.4(a)(i)         Existing Investments
Schedule 8.4(a)(ii)        Conversion of Intercompany Debt
Schedule 8.4(d)            Maximum Investments In Guarantors
Schedule 8.10              Restrictive Agreements
Schedule 8.13              Existing Indebtedness
Schedule 10.11 (a)         Form of U.K. Withholding Exemption Claim
Schedule 10.11 (d)         Form of U.K. Tax Refund Claim
Schedule 11.2              Lending Offices; Notice Addresses; Agent's Payment Office
</TABLE>

                                      vi
<PAGE>

                                                                  EXECUTION COPY
                                                                  --------------
                               CREDIT AGREEMENT
                               ----------------

     This CREDIT AGREEMENT is entered into as of June 29, 2001, among DANKA
BUSINESS SYSTEMS PLC, a public liability company incorporated in England and
Wales (Registered Number 1101386) ("Danka PLC"), DANKALUX SARL & CO. SCA, a
Luxembourg company ("Dankalux"), with respect to which Dankalux Sarl, a limited
liability company incorporated in Luxembourg ("Dankalux Sarl"), is the sole
commandite, DANKA HOLDING COMPANY, a Delaware corporation ("Danka Holding";
Danka PLC, Dankalux and Danka Holding are herein each a "Company" and
collectively the "Companies"), the several financial institutions from time to
time party to this Agreement (collectively, the "Banks"; individually, a
"Bank"), and Bank of America, N.A., as agent for the Banks (in such capacity,
and including any successor in such capacity, the "Agent").

                                   RECITALS

     WHEREAS, the Companies, the Banks and the Agent have entered into a Credit
Agreement dated as of December 5, 1996, as amended and supplemented by a First
Amendment dated as of December 5, 1997, a Second Amendment dated as of July 28,
1998, a Third Amendment dated as of December 31, 1998, a Fourth Amendment dated
as of March 29, 1999, a Fifth Amendment dated as of June 15, 1999, a Sixth
Amendment dated as of July 9, 1999, a Seventh Amendment dated as of December 1,
1999, an Eighth Amendment dated as of March 24, 2000, a Ninth Amendment dated as
of October 31, 2000, a Tenth Amendment dated as of December 15, 2000, an
Eleventh Amendment dated as of March 28, 2001, a Twelfth Amendment dated as of
June 6, 2001, a Waiver Letter Agreement dated as of October 20, 1998 and a
Waiver Letter Agreement dated as of February 18, 1999 (as amended, the "Original
                                                                        --------
Credit Agreement"), pursuant to which the Banks agreed to make certain revolving
----------------
credit, term loan and letter of credit facilities available to the Companies;
and

     WHEREAS, as of the date hereof, the outstanding principal amount under the
Original Credit Agreement is the amount set forth therefor on Schedule 2.1
(which amount includes a Dollar equivalent of certain foreign currency loans
under the Original Credit Agreement which are being refinanced hereunder, as
provided in the last sentence of Section 2.1 (b)); and

     WHEREAS, the Banks, the Agent and the Companies have agreed to amend and
restate the Original Credit Agreement in order to restructure the remaining
obligations under the Original Credit Agreement and set forth certain other
agreements of the parties, all as hereinafter set forth; and

     WHEREAS, in order to set forth in one document, for the convenience of the
parties, the text of the Original Credit Agreement as amended by the amendments
to be made upon the effectiveness hereof, the Original Credit Agreement shall,
upon satisfaction of the conditions set forth in Section 5.1, be amended and
                                                 -----------
restated to read in full as set forth herein.

     NOW, THEREFORE, in consideration of the above premises and for other good
and valuable consideration, the receipt and adequacy of which are hereby
acknowledged, the Banks, the Agent and the Companies hereby amend and restate
the Original Credit Agreement as follows:

                                       1
<PAGE>

                                   ARTICLE I

                                  DEFINITIONS

1.1     Certain Defined Terms. The following terms have the following meanings:
        ---------------------

        "Accounts" means all "accounts" (as that term is defined in the UCC).

        "Acquisition" means any transaction or series of related transactions
for the purpose of or resulting, directly or indirectly, in (a) the acquisition
of all or substantially all of the assets of a Person, or of any business or
division of a Person, (b) the acquisition of in excess of 50% of the capital
stock, partnership interests, membership interests or equity of any Person, or
otherwise causing any Person to become a Subsidiary, or (c) a merger or
consolidation or any other combination with another Person (other than a Person
that is a Company or a Subsidiary of a Company immediately prior to giving
effect to such combination provided that the applicable Company or Subsidiary is
the surviving entity).

        "Adjusted Consolidated Net Worth" means the Consolidated Net Worth of
Danka PLC and its Subsidiaries, minus Investments made by Danka PLC and its
Subsidiaries after the Closing Date in Excluded Country Subsidiaries.

        "Affiliate" means, as to any Person, any other Person which, directly or
indirectly, is in control of, is controlled by, or is under common control with,
such Person. A Person shall be deemed to control another Person if the
controlling Person possesses, directly or indirectly, the power to direct or
cause the direction of the management and policies of the other Person, whether
through the ownership of voting securities, membership interests, by contract,
or otherwise.

        "Agent" means Bank of America, N.A. in its capacity as agent for the
Banks hereunder, and any successor agent arising under Section 10.9.
                                                       ------------

        "Agent-Related Persons" means the Agent and any successor agent arising
under Section 10.9, together with their respective Affiliates, and the officers,
      ------------
directors, employees, agents and attorneys-in-fact of such Persons and
Affiliates.

        "Agent's Account" means an account at a bank designated by Agent from
time to time as the account into which the Companies shall make all payments to
Agent for the benefit of the Banks and into which the Banks shall make all
payments to Agent under this Agreement and the other Loan Documents; unless and
until Agent notifies the Companies and the Banks to the contrary, Agent's
Account shall be that certain deposit account bearing account number 3751806660
and maintained by Agent with Bank of America, Dallas, Texas, ABA #111000012,
Reference: Danka Holding Company - Collateral Account.

                                       2
<PAGE>

          "Agent's Payment Office" means the address for payments set forth on
Schedule 11.2 or such other address as the Agent may from time to time specify
-------------
in accordance with Section 11.2.
                   ------------

          "Agreement" means this Credit Agreement, as amended, restated,
supplemented or otherwise modified from time to time.

          "Applicable Entities" means each of Danka PLC and its Subsidiaries
which (i) during the period on or prior to June 30, 2002, operates in any of the
United States, United Kingdom, Netherlands (Tilberg) or Canada, (ii) during the
period from July 1, 2002 to June 30, 2003, operates in any of the United States,
United Kingdom or Netherlands (Tilberg), and (iii) during the period from and
after July 1, 2003, operates in either the United States or United Kingdom.

          "Applicable Margin" means (a) with respect to LIBOR Rate Loans, 5.00%
per annum and (b) with respect to Base Rate Loans, 4.00% per annum, in each case
which percentages shall be increased by 0.50% per annum on each of December 29,
2001, and June 29, 2002 and each three-month period thereafter and decreased by
0.50% per annum upon each $25,000,000 permanent reduction in the Total
Commitment; provided, however, that in no event shall the Applicable Margin for
            --------  -------
LIBOR Rate Loans be reduced to be less than 4.25% per annum or for Base Rate
Loans be reduced to be less than 3.25% per annum.

          "Asset Purchase Agreement" means that Asset Purchase Agreement dated
April 19, 2001 between Danka PLC and Pitney Bowes, Inc. and certain related
agreements entered into in connection therewith.

          "Assignee" has the meaning specified in subsection 11.8(a).
                                                  ------------------

          "Assignment and Acceptance" has the meaning specified in subsection
                                                                   ----------
11.8(a).
-------

          "Attorney Costs" means and includes all reasonable fees and
disbursements of any law firm or other external counsel.

          "Bank" has the meaning specified in the introductory clause hereto.

          "Bank of America" means Bank of America, N.A.

          "Base Rate" means, for any day, the higher of (a) 0.50% per annum
above the latest Federal Funds Rate, or (b) the rate of interest announced by
Bank of America at its principal office in Charlotte, North Carolina, as its
"prime rate", with the understanding that the "prime rate" is one of Bank of
 ----------                                    ----------
America's base rates (not necessarily the lowest of such rates) and serves as
the basis upon which effective rates of interest are calculated for those loans
making reference thereto and is evidenced by the recording thereof after its
announcement in such internal publication or publications as Bank of America may
designate.

                                  3

<PAGE>

     "Base Rate Loan" means a Revolving Loan, Swing Line Loan, Term Loan or L/C
Advance that bears interest based on the Base Rate.

     "Blocked Account Agreement" has the meaning specified in Section 5.1
                                                              -----------
(a)(xi).
-------

     "Borrowing" means a borrowing hereunder consisting of (i) Revolving Loans
made to a Company on the same day by the Banks under Section 2.1(a), (ii) Swing
                                                     --------------
Line Loans under Section 2.19, and (iii) Term Loans. A Borrowing may be a
                 ------------
Revolving Borrowing or a Swing Line Borrowing or a Term Borrowing.

     "Borrowing Base" means at any date of determination (i) the difference
between (a) the Inventory Advance Percentage of Eligible Inventory, minus (b)
the Third-Party Location Inventory Reserve (which is equal in amount to the
estimated rent for a three-month period at each third-party location at which an
Applicable Entity maintains Inventory), plus (ii) the product of (a) the
Receivables Advance Percentage multiplied by (b) an amount equal to the
difference between (1) Eligible Receivables minus (2) the Dilution Reserve, each
as set forth in the most recent Borrowing Base Report required to be delivered
hereunder.

     "Borrowing Base Report" means a report substantially in the form attached
as Exhibit 0.

     "Borrowing Date" means any date on which a Borrowing occurs under Section
                                                                       -------
2.3 or Section 2.19.
---    ------------

     "Business Day" means any day other than a Saturday, Sunday or other day on
which commercial banks in New York City or Charlotte, North Carolina are
authorized or required by law to close and a day on which dealings are carried
on in the applicable offshore Dollar interbank market.

     "Capital Adequacy Regulation" means any guideline, request or directive of
any central bank or other Governmental Authority, or any other law, rule or
regulation, whether or not having the force of law, in each case, regarding
capital adequacy of any bank or of any corporation controlling a bank.

     "Capital Expenditures" means, for any period, the sum of the aggregate
amount of all expenditures of Danka PLC and its Subsidiaries for fixed or
capital assets made during such period which, in accordance with GAAP, would be
classified as capital expenditures less the cash proceeds received from the
sales of rental equipment for such period.

     "Cash Collateralize" means to pledge and deposit with or deliver to the
Agent, for the benefit of the Agent, the Issuing Bank and the Banks, as
collateral for the L/C Obligations, cash or deposit account balances pursuant to
documentation in form and substance reasonably satisfactory to the Agent and the
Issuing Bank. Derivatives of such term shall have corresponding meanings. Each
Company hereby grants the Agent, for the benefit of the Agent, the Issuing Bank
and the Banks, a security interest in all such cash and deposit account
balances. Cash collateral shall be maintained in blocked, interest bearing
deposit accounts at Bank of America.

                                       4
<PAGE>

     "Cash Equivalent Investment" means, at any time:

     (a)  any evidence of Indebtedness, maturing not more than one year after
such time, issued or guaranteed by the government of a country ("OECD Country")
which is a member of the Organization for Economic Cooperation and Development
or any agency thereof;

     (b)  commercial paper, maturing not more than nine months from the date of
issue, which is issued by

          (i)  a corporation (other than an Affiliate of any Company) organized
     under the laws of any state of the United States or of the District of
     Columbia and rated A-2, or better, by Standard & Poor's Ratings Services or
     P-2, or better, by Moody's Investors Service, Inc., or

          (ii) any Bank (or its holding company);

     (c)  any certificate of deposit or bankers acceptance, maturing not more
than one year after such time, which is issued by either

          (i)  a commercial banking institution that is a member of the Federal
     Reserve System or an applicable central bank of an OECD Country and has a
     combined capital and surplus and undivided profits of not less than
     $500,000,000, or

          (ii) any Bank; or

     (d)  any repurchase agreement entered into with any Bank (or other
commercial banking institution of the stature referred to in clause (c)(i))
which

          (i)  is secured by a fully perfected security interest in any
     obligation of the type described in any of clauses (a) through (c); and

          (ii) has a market value at the time such repurchase agreement is
     entered into of not less than 100% of the repurchase obligation of such
     Bank (or other commercial banking institution) thereunder.

     "Change in Control" means (a) the acquisition by any Person, or two or more
Persons acting in concert, of beneficial ownership (within the meaning of Rule
13d-3 of the Securities and Exchange Commission under the Exchange Act) of 30%
or more of the outstanding shares of voting stock of Danka PLC, or (b) Danka PLC
shall cease to own indirectly at least 80% of the outstanding shares of voting
stock of any of Danka Holding, Danka BV or Dankalux Sarl or of all equity
interests in Dankalux, or (c) Dankalux Sarl shall cease to be the sole
commandite with respect to Dankalux, or (d) Danka Holdings Sarl shall cease to
own 100% of all equity interests in Dankalux Sarl.

                                       5
<PAGE>

     "Closing Date" means the date on which Agent delivers to the Companies a
written notice that each of the conditions precedent set forth in Section 5.1
either have been satisfied or have been waived.

     "Code" means the Internal Revenue Code of 1986, as amended, and regulations
promulgated thereunder.

     "Commitment" means, with respect to each Bank, its Revolving Commitment,
its Term Loan Commitment, its L/C Commitment or its Pro Rata Share of the Total
Commitment, as the context requires, and, with respect to all Banks, their
Revolving Commitments, their Term Loan Commitments, their L/C Commitments or
their Pro Rata Share of the Total Commitments, as the context requires, in each
case as such amounts are set forth beside such Bank's name under the applicable
heading on Schedule 2.1 or on the signature page of the Assignment and
           ------------
Acceptance pursuant to which such Bank became a Bank hereunder in accordance
with the provisions of Section 11.8.

     "Companies" has the meaning specified in the introductory clause hereto.

     "Company" has the meaning specified in the introductory clause hereto.

     "Compliance Certificate" means a certificate substantially in the form of
Exhibit B.
---------

     "Consolidated EBITDA" means with respect to Danka PLC and its Subsidiaries,
on a consolidated basis, for any period of four consecutive fiscal quarters (or
such fewer number of consecutive fiscal quarters as may be specified herein),
income from continuing operations for such period before income taxes for such
period plus interest expense for such period (to the extent that interest
expense was deducted in determining income from continuing operations), plus
depreciation expense for such period, plus amortization expense for such period.

     "Consolidated Net Worth" means consolidated net worth of Danka PLC and its
Subsidiaries determined in accordance with GAAP (but including in any event the
equity interest of any Participating Shares), plus (a) the balance of the
                                              ----
currency translation adjustment account, if negative, up to $50,000,000, or
minus (b) the balance of the currency translation adjustment account, if
-----
positive, up to $50,000,000.

     "Contingent Obligation" means any agreement, undertaking or arrangement by
which any Person guarantees, endorses or otherwise becomes or is contingently
liable upon (by direct or indirect agreement to provide funds for payment, to
supply funds to, or otherwise to invest in, a debtor, or otherwise to assure a
creditor against loss) the Indebtedness of any other Person (other than by
endorsements of instruments in the course of collection), or guarantees the
payment of dividends or other distributions upon the shares of any other Person.
The amount of any Person's obligation under any Contingent Obligation shall
(subject to any limitation set forth therein) be deemed to be the outstanding
principal amount (or maximum principal amount, if larger) of the Indebtedness
guaranteed thereby.

                                       6
<PAGE>

          "Contractual Obligation" means, as to any Person, any provision of any
security issued by such Person or of any agreement, undertaking, contract,
indenture, mortgage, deed of trust or other instrument, document or agreement to
which such Person is a party or by which it or any of its property is bound.

          "Conversion/Continuation Date" means any date on which, under Section
                                                                        -------
2.4, a Company (a) converts Syndicated Loans of one Type to another Type, or (b)
---
continues as Syndicated Loans of the same Type, but with a new Interest Period,
Syndicated Loans having Interest Periods expiring on such date.

          "Credit Extension" means and includes (a) the making of any Syndicated
Loans and Swing Line Loans hereunder, and (b) the Issuance of any Letters of
Credit hereunder.

          "Danka BV" means Danka Group BV, a Netherlands company.

          "Danka Holding" has the meaning specified in the introductory clause
hereto.

          "Danka Holdings BV" means Danka Holdings BV, a Netherlands
company.

          "Danka PLC" has the meaning specified in the introductory
clause hereto.

          "Dankalux" has the meaning specified in the introductory
clause hereto.

          "Dankalux Luxembourg Sarl" means Danka Luxembourg Sarl, a Luxembourg
company.

          "Dankalux Sarl" has the meaning specified in the introductory clause
hereto.

          "Default" means any event or circumstance which, with the giving of
notice, the lapse of time, or both, would (if not cured or otherwise remedied
during such time) constitute an Event of Default.

          "Dilution Reserve" means an amount equal to five percent (5%) of
Eligible Receivables.

          "Dollars", "dollars" and "$" each mean lawful money of the United
States.

          "DSI" means the divisions or business unit(s) of the Companies and
their Subsidiaries commonly referred to as "DSI".

          "Effective Amount" means, with respect to any outstanding L/C
Obligations on any date, (i) the amount of such L/C Obligations; and (ii) the
amount of any undrawn commercial Letters of Credit which have expired less than
25 days prior to such date.

          "Eligible Assignee" means (a) with respect to Revolving Loans and L/C
Obligations, (i) a Bank, (ii) a commercial bank organized under the laws of the
United States, or any state thereof, and having a combined capital and surplus
of at least $500,000,000, (iii) a commercial bank organized under the laws of
any other country

                                       7
<PAGE>

which is a member of the Organization for Economic Cooperation and Development
(the "OECD"), or a political subdivision of any such country, and having a
combined capital and surplus of at least $500,000,000, provided that such bank
is acting through a branch or agency located in the country in which it is
organized or another country which is also a member of the OECD, (iv) a Person
that is primarily engaged in the business of commercial banking and that is (x)
a Subsidiary of a Bank, (y) a Subsidiary of a Person of which a Bank is a
Subsidiary, or (z) a Person of which a Bank is a Subsidiary, (v) a finance
company, insurance company or other financial institution or fund that is
engaged in making, purchasing or otherwise investing in commercial loans in the
ordinary course of its business and having total assets in excess of
$250,000,000, and (vi) any other Person approved by the Agent in its sole
discretion; and (b) with respect to Term Loans, (1) a Bank, (2) a commercial
bank organized under the laws of the United States, or any state thereof, and
having total assets in excess of $100,000,000, (3) a commercial bank organized
under the laws of any other country which is a member of the OECD or a political
subdivision of any such country and which has total assets in excess of
$100,000,000, provided that such bank is acting through a branch or agency
located in the country in which it is organized or another country which is also
a member of the OECD, (c) a finance company, insurance company, or other
financial institution or fund that is engaged in making, purchasing, or
otherwise investing in commercial loans in the ordinary course of its business
and having total assets in excess of $100,000,000, (d) any Affiliate (other than
individuals) of a Bank that was party hereto as of the Closing Date or any fund,
money market account, investment account or other account managed by a Bank or
an Affiliate of a Bank and (e) any other Person approved by Agent in its sole
discretion.

          "Eligible Inventory" means, for any date of determination, the
aggregate Inventory of the Applicable Entities as of such date minus (in the
case of clauses (a) through (y) below, to the extent included in determining the
aggregate inventory of the Applicable Entities and without duplication) (a)
technicians' stock of parts and supplies inventory (commonly referred to by the
Applicable Entities as "trunk inventory"); minus (b) parts inventory maintained
at major customers' locations; minus (c) parts inventory reserve; minus (d)
inventory installed at potential customers' sites on a consignment basis; minus
(e) inventory that has been previously used (other than refurbished inventory);
minus (f) inventory that cannot be located in the warehouses of the Applicable
Entities; minus (g) reserve amount in the general ledger for inventory that has
been identified as obsolete (in accordance with GAAP); minus (h) reserve amount
for lost, damaged or obsolete supplies; minus (i) inventory installed at
customer locations, but still listed in inventory; minus (j) adjustment to
showroom inventory to account for the cost of shipment included in the inventory
cost; minus (k) inventory paid for in advance and not yet received; minus (1)
inventory returned by customers, which has not been received and processed by
the returns warehouse; minus (m) inventory identified as damaged; minus (n)
estimated supplies inventory at customer locations; minus (o) inventory
identified as being stripped for parts; minus (p) reserve in the amount of
twenty-five percent (25%) of the total value of refurbished inventory (net of
book reserve); minus (q) reserve for unidentified equipment inventory at
corporate and non-corporate showrooms; minus (r) fifty percent (50%) of the
reserve amount for used equipment in showrooms and demonstrations; minus (s)
reserve amount for all analog

                                       8
<PAGE>

inventories (such reserve amount to be determined in accordance with GAAP);
minus (t) reserve for various equipment inventory errors, existence and
valuation issues; minus (u) reserve against accessories (non-serialized
equipment) which the Applicable Entities anticipate selling at discounted
prices; minus (v) reserve for non-serialized discontinued brands or products
(representing fifty percent (50%) of the total value of non-serialized
discontinued brands or products); minus (w) reserve against inventory located at
Bekins and Fritz warehouses; minus (x) reserve for all returned demonstration
equipment; minus (y) all other inventory reserves related to the Applicable
Entities, including general inventory reserves.

         "Eligible Receivables" means for any date of determination, the
aggregate Accounts of the Applicable Entities as of such date minus (in the case
of clauses (a) through (k) below, to the extent included in determining the
aggregate accounts of the Applicable Entities and without duplication) (a)
receivables outstanding more than ninety (90) days past the original invoice
date; minus (b) the absolute value of credit balances in the over ninety-days-
old aging category; minus (c) receivables outstanding ninety (90) days or less
past the original invoice date for any customer for which fifty-percent or
greater of the total accounts receivable balance for such customer is included
in clause (a); minus (d) receivables from any government agencies; minus (e)
intercompany receivables; minus (f) accounts payable balances for any vendor
which is also a customer (up to the amount of the receivable balance from such
vendor/customer); minus (g) receivables balances (for a specific invoice)
remaining after a partial payment by a customer in respect of such specific
invoice; minus (h) deferred revenue; minus (i) any miscellaneous management
adjustments to the receivables aging report for GAAP purposes; minus (j) the
outstanding amount of any rebates owed to customers (to the extent of the
accounts receivable balance from such customers); minus (k) non-trade
receivables.

         "Environmental Claims" means all claims, however asserted, by any
Governmental Authority or other Person alleging potential liability or
responsibility for violation of any Environmental Law, or for release or injury
to the environment.

         "Environmental Laws" means all federal, state or local laws, statutes,
common law duties, rules, regulations, ordinances and codes, together with all
administrative orders, directed duties, requests, licenses, authorizations and
permits of, and agreements with, any Governmental Authorities, in each case
relating to environmental, health, safety and land use matters.

         "Equipment" means all equipment of whatever kind or nature now owned or
hereafter acquired by a Person, including, without limitation, all machinery,
vehicles, tools, furniture, furnishings, office machines and equipment, material
handling equipment, forklifts, conveyors, machine systems, computers and all
other goods used with all accessories, parts and additions noted or hereafter
affixed thereto or used in connection therewith.

         "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended, and regulations promulgated thereunder.

                                       9
<PAGE>

          "ERISA Affiliate" means any trade or business (whether or not
 incorporated) under common control with any Company within the meaning of
 Section 414(b) or (c) of the Code (and Sections 414(m) and (0) of the Code for
 purposes of provisions relating to Section 412 of the Code).

          "ERISA Event" means (a) a Reportable Event with respect to a Pension
 Plan; (b) a withdrawal by any Company or any ERISA Affiliate from a Pension
 Plan subject to Section 4063 of ERISA during a plan year in which it was a
 substantial employer (as defined in Section 4001 (a) (2) of ERISA) or a
 cessation of operations which is treated as such a withdrawal under Section
 4062(e) of ERISA; (c) a complete or partial withdrawal by any Company or any
 ERISA Affiliate from a Multiemployer Plan or notification that a Multiemployer
 Plan is in reorganization; (d) the filing of a notice of intent to terminate,
 the treatment of a Plan amendment as a termination under Section 4041 or 4041A
 of ERISA, or the commencement of proceedings by the PBGC to terminate a Pension
 Plan or Multiemployer Plan; (e) an event or condition which might reasonably be
 expected to constitute grounds under Section 4042 of ERISA for the termination
 of, or the appointment of a trustee to administer, any Pension Plan or
 Multiemployer Plan; or (f) the imposition of any liability under Title IV of
 ERISA, other than PBGC premiums due but not delinquent under Section 4007 of
 ERISA, upon any Company or any ERISA Affiliate.

          "Eurocurrency Reserve Percentage" means for any day for any Interest
 Period the maximum reserve percentage (expressed as a decimal, rounded upward
 to the next l/lOOth of 1%) in effect on such day (whether or not applicable to
 any Bank) under regulations issued from time to time by the FRB for determining
 the maximum reserve requirement (including any emergency, supplemental or other
 marginal reserve requirement) with respect to Eurocurrency funding (currently
 referred to as "Eurocurrency liabilities").

          "Event of Default" means any of the events or circumstances specified
in Section 9.1.
   -----------

          "Excess Cash Flow" means, for any fiscal year, (i) the Consolidated
EBITDA for such fiscal year, less (ii) all Capital Expenditures, all cash taxes,
all cash interest expense and bank fees, and all principal payments on the Term
Loan made during such fiscal year, plus (iii) any non-cash restructuring or
special charges taken during such fiscal year, plus/minus (iv) the change in
average monthly working capital during such fiscal year, plus (v) any cash
received by a Company or any of its Subsidiaries during such fiscal year under
any outstanding lease securitizations or in respect of any termination or
restructuring thereof.

          "Exchange Act" means the Securities Exchange Act of 1934, as amended,
and regulations promulgated thereunder.

          "Excluded Country Subsidiary" means any Subsidiary of Danka PLC which
has not executed and delivered to the Agent a Guaranty, which Subsidiary is
organized under

                                      10
<PAGE>

the laws of a country which is not an Included Country, all of which Excluded
Country Subsidiaries as of the Closing Date are listed on Schedule II.
                                                          -----------

          "Federal Funds Rate" means, for any day, the rate set forth in the
 weekly statistical release designated as H.15(519), or any successor
 publication, published by the Federal Reserve Bank of New York (including any
 such successor, "H.15(519)") on the preceding Business Day opposite the
 caption "Federal Funds (Effective)"; or, if for any relevant day such rate is
 not so published on any such preceding Business Day, the rate for such day will
 be the arithmetic mean as determined by the Agent of the rates for the last
 transaction in overnight Federal funds arranged prior to 9:00 a.m. (New York
 City time) on that day by each of three leading brokers of Federal funds
 transactions in New York City selected by the Agent.

          "Fee Letter" has the meaning specified in Section 2.14(a).
                                                    ---------------

          "FRB" means the Board of Governors of the Federal Reserve System, and
 any Governmental Authority succeeding to any of its principal functions.

          "Further Taxes" means any and all present or future taxes, levies,
 assessments, imposts, duties, deductions, fees, withholdings or similar charges
 (including, without limitation, net income taxes and franchise taxes), and all
 liabilities with respect thereto, imposed by any jurisdiction on account of
 amounts payable or paid pursuant to Section 4.1.
                                     ------------

          "GAAP" means generally accepted accounting principles set forth from
 time to time in the opinions and pronouncements of the Accounting Principles
 Board and the American Institute of Certified Public Accountants and statements
 and pronouncements of the Financial Accounting Standards Board (or agencies
 with similar functions of comparable stature and authority within the U.S.
 accounting profession), which are applicable to the circumstances, subject to
 the provisions of Section 1.3.
                   -----------

          "Governmental Authority" means any nation or government, any state or
 other political subdivision thereof, any central bank (or similar monetary or
 regulatory authority) thereof, any entity exercising executive, legislative,
 judicial, regulatory or administrative functions of or pertaining to
 government, and any corporation or other entity owned or controlled, through
 stock or capital ownership or otherwise, by any of the foregoing.

          "Governmental Impairment" has the meaning specified in Section 7.8.
                                                                 -----------

          "Grantor Guaranty Agreement" means that certain guaranty agreement
 dated as of October 20, 1998 by and among the Grantors in favor of the Agent.

          "Grantors" means Danka Holding, American Business Credit Corporation,
Ameritrend Corporation, Corporate Consulting Group, Inc., D.I. Investment
Management, Inc., Danka Imaging Distribution, Inc., Danka Management Company,
Inc. and Danka Office Imaging Company.

                                      11
<PAGE>

          "Guarantor" means, collectively (i) Danka Holdings Sarl, Danka
 Holdings BV and Danka BV, (ii) every Included Country Holding Company (other
 than Dankalux Sarl and Restricted Subsidiaries) and (iii) every Included
 Country Operating Company other than Restricted Subsidiaries, whether existing
 as of the Closing Date or thereafter created or acquired, including every
 Subsidiary listed under the heading "Guarantors" in Schedule IV.
                                                     -----------

          "Guaranty" means a Guaranty in the form reasonably acceptable to the
 Agent and the Banks executed by every Guarantor, as the same may be amended or
 otherwise modified from time to time.

          "Honor Date" has the meaning specified in Section 3.3(b).
                                                    --------------

          "Impermissible Qualification" means, relative to the opinion or
 certification of any independent public accountant or, if applicable, any
 chartered accountants as to any financial statement of any Company or any
 Subsidiary, any qualification or exception to such opinion or certification

          (a)      which is of a "going concern" or similar nature;

          (b)      which re1ates to the limited scope of examination of matters
relevant to such financial statement; or

          (c)      which relates to the treatment or classification of any item
 in such financial statement and which, as a condition to its removal, would
 require an adjustment to such item the effect of which would be to cause any
 Company to be in default of any of its obligations under Section 8.3.
                                                          -----------

          "Inactive Subsidiary" means a Subsidiary organized in an Included
 Country that conducts substantially no operations and has no material assets,
 all of which Inactive Subsidiaries as of the Closing Date are listed on
 Schedule II.
 -----------

          "Included Country" means (i) any country within which Danka PLC is
 doing business through one or more Subsidiaries operating in such country as of
 the Closing Date and either the combined assets of such Subsidiaries or the
 revenues of such Subsidiaries for any fiscal year of Danka PLC equals or
 exceeds three percent (3%) of total combined assets or total revenues of Danka
 PLC and its Subsidiaries on a consolidated basis, and (ii) any additional
 country from time to time selected by the Companies, as an Included Country;
 provided, however, that the Companies, in exercising such discretion, shall be
 --------  -------
 required to comply with the requirements of Section 7.8(i). The Included
                                             --------------
 Countries as at the Closing Date are listed on Schedule III.
                                                ------------

          "Included Country Holding Company" means, with respect to any Included
Country, a Subsidiary of Danka PLC substantially all of the assets of which
consist of all of the equity interests (other than directors' qualifying shares
and shares (which are pledged to the Agent under the Pledge Agreements) held by
other Subsidiaries to satisfy the required number of shareholders in relevant
jurisdictions) of Included Country Operating Companies.

                                      12
<PAGE>

     "Included Country Operating Companies" means, with respect to each Included
Country, all Subsidiaries (other than Inactive Subsidiaries) operating in such
Included Country, excluding Included Country Holding Companies.

          "Indebtedness" of any Person means, without duplication:

          (a)  all obligations of such Person for borrowed money and all
obligations of such Person evidenced by bonds, debentures, notes or other
similar instruments;

          (b)  all obligations, contingent or otherwise, relative to the face
amount of all letters of credit (other than letters of credit supporting trade
payables in the ordinary course of business), whether or not drawn, and banker's
acceptances issued for the account of such Person (it being understood that, to
the extent an undrawn letter of credit supports another obligation consisting of
Indebtedness, in calculating aggregate Indebtedness only such other obligation
shall be included);

          (c)  all obligations of such Person as lessee under leases which have
been or should be, in accordance with GAAP, recorded as capitalized lease
liabilities;

          (d)  net liabilities of such Person under all Swap Contracts;

          (e)  whether or not so included as liabilities in accordance with
GAAP, all obligations of such Person to pay the deferred purchase price of
property or services (other than obligations under employment contracts,
restrictive covenants or similar arrangements or trade payables in the ordinary
course of business), and indebtedness (excluding prepaid interest thereon)
secured by a Lien on property owned or being purchased by such Person (including
indebtedness arising under conditional sales or other title retention
agreements) whether or not such indebtedness shall have been assumed by such
Person or is limited in recourse;

          (f)  liabilities in accordance with GAAP of such Person with respect
to lease paper sold by such Person or any other Persons;

          (g)  all Contingent Obligations of such Person in respect of any of
the foregoing whether such Person or another Person is the principal obligor in
respect thereof; and

          (h)  the aggregate amount of liabilities (including obligations to
purchase or repurchase or other Contingent Obligations) arising under Tax
Retention Operating Leases.

Notwithstanding anything to the contrary above or otherwise in this Agreement,
any Participating Shares sold by Danka PLC pursuant to the Subscription
Agreement, and any Participating Shares sold by Danka PLC from time to time
which are substantially identical to the Participating Shares sold by Danka PLC
pursuant to the Subscription Agreement, shall be deemed to constitute
shareholders' equity and shall not be deemed to constitute Indebtedness
(notwithstanding any other treatment of the Participating Shares that may be
required under GAAP).

                                      13
<PAGE>

     "Indemnified Liabilities" has the meaning specified in Section 11.5.
                                                            ------------

     "Indemnified Person" has the meaning specified in Section 11.5.
                                                       ------------

     "Insolvency Proceeding" means, with respect to any Person, (a) any case,
action or proceeding with respect to such Person before any competent court or
other Governmental Authority relating to bankruptcy, reorganization, insolvency,
liquidation, receivership, dissolution, administrative receivership,
administration, winding-up or relief of debtors, or (b) any general assignment
for the benefit of creditors, composition, marshalling of assets for creditors,
or other, similar arrangement in respect of its creditors generally or any
substantial portion of its creditors, undertaken under U.S. Federal, State or
foreign law.

     "Interest Payment Date" means as to any Loan the first Business Day of each
calendar month.

     "Interest Period" means, as to any LIBOR Rate Loan, the period commencing
on the Borrowing Date of such Loan or on the Conversion/Continuation Date on
which such Loan is converted into or continued as a LIBOR Rate Loan, and ending
on the date one, two, three or six months thereafter as selected by a Company in
its Irrevocable Notice of Borrowing (or such other period of time, not to exceed
12 months, as the Agent shall, following reasonable prior notice from a Company,
with the consent of the Banks, elect to make available); provided, however,
                                                         --------  -------
that:

          (i)   if any Interest Period would otherwise end on a day that is not
     a Business Day, that Interest Period shall be extended to the following
     Business Day unless, in the case of a LIBOR Rate Loan, the result of such
     extension would be to carry such Interest Period into another calendar
     month, in which event such Interest Period shall end on the preceding
     Business Day;

          (ii)  any Interest Period pertaining to a LIBOR Rate Loan that begins
     on the last Business Day of a calendar month (or on a day for which there
     is no numerically corresponding day in the calendar month at the end of
     such Interest Period) shall end on the last Business Day of the calendar
     month at the end of such Interest Period;

         (iii)  each Interest Period for any Term Loan shall end on the last
     Business Day of a calendar month; and

          (iv)  no Interest Period for any Loan shall extend beyond the date
     stated in clause (a) of the definition of "Termination Date".

     "International Swing Line Agreement" means the International Swing Line
Agreement, dated as of January 24, 1997 and as amended, among the Companies and
ABN AMRO Bank N.V. and Bank of America, as International Swing Line Banks.

                                      14
<PAGE>

     "International Swing Line Banks" means ABN AMRO Bank N.V. and Bank of
America, in their capacity as International Swing Line Banks under the
International Swing Line Agreement.

     "Inventory" means all inventory of whatever kind or nature of a Person and
wherever located, including, without limitation, all goods held for sale or
lease or furnished or to be furnished under contracts, and any raw materials,
work in process or finished goods, and all goods and materials used or consumed
in such Person's business, including, without limitation, those goods identified
as equipment on operating leases, machine inventory and parts and supplies
inventory.

     "Inventory Advance Percentage" means 50%.

     "Investment" means, relative to any Person,

     (a)  any loan or advance made by such Person to any other Person (excluding
commission, travel and similar advances to officers and employees made in the
ordinary course of business);

     (b)  any Contingent Obligation of such Person; and

     (c)  any ownership or similar interest held by such Person in any other
Person (including as the result of an Acquisition).

The amount of any Investment shall be the original principal or capital amount
thereof less all returns of principal or equity thereon (and without adjustment
by reason of the financial condition of such other Person) and shall, if made by
the transfer or exchange of property other than cash, be deemed to have been
made in an original principal or capital amount equal to the fair market value
of such property.

     "Irrevocable Notice of Borrowing" means a notice in substantially the form
of Exhibit E.
   ---------

     "IRS" means the Internal Revenue Service, and any Governmental Authority
succeeding to any of its principal functions under the Code.

     "Issuance Date" has the meaning specified in Section 3.1(a).
                                                  --------------

     "Issue" means, with respect to any Letter of Credit, to issue or to extend
the expiry of, or to renew or increase the amount of, such Letter of Credit; and
the terms "Issued," "Issuing" and "Issuance" have corresponding meanings.

     "Issuing Bank" means Bank of America or, upon the request of the Companies
with the consent of the Agent, another Bank, in its capacity as issuer of one or
more Letters of Credit hereunder, together with any successor letter of credit
issuer arising under Section 10.1(b) or Section 10.9.
                     ---------------    ------------

     "Judgment Currency" has the meaning specified in Section 11.19.
                                                      -------------

                                    15
<PAGE>

     "L/C Advance" means each Bank's participation in any L/C Borrowing in
accordance with its Pro Rata Share.

     "L/C Amendment Application" means an application form for amendment of
outstanding standby or commercial documentary letters of credit as shall at any
time be in use at the Issuing Bank, as the Issuing Bank shall request.

     "L/C Application" means an application for Issuances of standby or
commercial documentary letters of credit in such form as shall at any time be in
use at the Issuing Bank, shall be consistent with the terms of this Credit
Agreement and shall be agreed to by the Company applying for the applicable
Letter of Credit.

     "L/C Borrowing" means an extension of credit resulting from a drawing under
any Letter of Credit which shall not have been reimbursed on the date when made
or converted into an appropriate Borrowing.

     "L/C Commitment" means the commitment of the Issuing Bank to Issue, and the
commitment of the Banks severally to participate in, Letters of Credit from time
to time during the period from the Closing Date to the Termination Date (or such
earlier date as the L/C Commitments of all Banks shall terminate in accordance
with the terms hereof) Issued or outstanding under Article III, each in an
                                                   -----------
amount not to exceed the amount set forth opposite such Bank's name on Schedule
                                                                       --------
2.1 under the heading "L/C Commitment", in an aggregate amount not to exceed on
---
any date the amount of $30,000,000, as the same shall be reduced as a result of
a reduction in the L/C Commitment pursuant to Section 2.8 or changed as a result
                                              -----------
of one or more assignments under Section 11.8.

     "L/C Obligations" means at any time the sum of (a) the aggregate undrawn
amount of all Letters of Credit then outstanding, plus (b) the amount of all
unreimbursed drawings under all Letters of Credit, including all outstanding L/C
Borrowings.

     "L/C-Related Documents" means the Letters of Credit, the L/C Applications,
the L/C Amendment Applications and any other document relating to any Letter of
Credit, including any of the Issuing Bank's standard form documents for letter
of credit issuances.

     "Lending Office" means, as to any Bank, the office or offices of such Bank
specified as its "Lending Office" on Schedule 11.2, or such other office or
                                     -------------
offices as such Bank may from time to time notify the Companies and the Agent.

     "Letters of Credit" or "L/Cs" means any of the letters of credit issued
pursuant to Article III.

     "LIBOR Rate" means, for any Interest Period, with respect to LIBOR Rate
Loans comprising part of the same Borrowing, the rate of interest per annum
(rounded upward to the next 1/100th of 1%) determined by the Agent as follows:

                                       LIBOR
                         -----------------------------------
     LIBOR Rate =        1 - Eurocurrency Reserve Percentage

                                      16
<PAGE>

     The LIBOR Rate shall be adjusted automatically as to all LIBOR Rate Loans
then outstanding as of the effective date of any change in the Eurocurrency
Reserve Percentage.

     "LIBOR" means for any Interest Period with respect to LIBOR Rate Loans
comprising part of the same Borrowing, the rate of interest per annum (rounded
upward to the next 1/32nd of 1%) determined by the Agent as the rate at which
deposits in Dollars in the approximate amount of Bank of America's LIBOR Rate
Loan for such Interest Period would be offered by Bank of America (at such
office as may be selected for such purpose by the Agent), to major banks in the
offshore interbank eurocurrency market at their request at approximately 1l:00
a.m. (London time) two Business Days prior to the commencement of such Interest
Period.

     "LIBOR Rate Loan" means a Revolving Loan or Term Loan that bears interest
based on the LIBOR Rate.

     "Lien" means any security interest, mortgage, deed of trust, pledge,
hypothecation, assignment, charge or deposit arrangement, encumbrance, lien
(statutory or other) or preferential arrangement of any kind or nature
whatsoever in respect of any property (including those created by, arising under
or evidenced by any conditional sale or other title retention agreement), the
interest of a lessor under a capital lease, or any financing lease having
substantially the same economic effect as any of the foregoing, or the filing of
any financing statement naming the owner of the asset to which such lien relates
as debtor, under the Uniform Commercial Code or any comparable law and any
contingent or other agreement to provide any of the foregoing, but not including
the interest of a lessor under an operating lease.

     "Loan" means an extension of credit to a Company under Article II or
                                                            ----------
Article III, and may be a Revolving Loan, Swing Line Loan, Term Loan or L/C
-----------
Advance.

     "Loan Documents" means this Agreement, any Notes, the Support Documents,
the Fee Letter, the L/C-Related Documents, and all other documents delivered to
the Agent or any Bank in connection with the transactions contemplated by this
Agreement.

     "Majority Banks" means (a) any time prior to the Termination Date (or such
earlier date as the Commitments shall terminate in accordance with the terms
hereof), or after the Termination Date (or such earlier date as the Commitments
shall terminate in accordance with the terms hereof) if no Loans are
outstanding, (i) Banks then holding greater than 50% of the Total Commitments
and (ii) Banks then holding greater than 50% of the sum of the Revolving
Commitments plus the L/C Commitments at such time, and (b) otherwise, (1) Banks
then holding greater than 50% of the Loans and (2) Banks then holding greater
than 50% of the sum of the Revolving Loans plus the L/C Obligations. For
purposes of this definition, each Bank shall be deemed to hold its Pro Rata
Share of all Swing Line Outstandings, unless it shall have failed to pay to Bank
of America its Pro Rata Share thereof after demand therefor in accordance with
the terms of Section 2.19, in which case the Pro Rata Share of such Bank in all
             ------------
Swing Line Outstandings shall be deemed to be held by Bank of America.

                                      17
<PAGE>

     "Margin Stock" means "margin stock" as such term is defined in Regulation
T, U or X of the FRB.

     "Material Adverse Effect" means (a) a material adverse change in, or a
material adverse effect upon, the operations, business, properties, condition
(financial or otherwise) or prospects of Danka PLC and its Subsidiaries taken as
a whole, (b) a material impairment of the ability of any Company or any
Subsidiary to perform under any Loan Document or to avoid or cure, as
applicable, any Event of Default, or (c) a material adverse effect upon the
legality, validity, binding effect or enforceability against any Company or any
Subsidiary of any Loan Document; provided, however, in case of any event,
                                 --------  -------
condition or occurrence described in clause (b) or (c) which affects one or more
Subsidiaries other than any Company, if (x) immediately upon becoming aware of
such event, condition or occurrence but in any event within 10 Business Days of
such event, condition or occurrence, the Companies shall cause a Responsible
Officer to notify the Agent in writing of the date and details of such event,
condition or occurrence and (y) within 10 Business Days of such event, condition
or occurrence the Companies shall either (1) cause such event, condition or
occurrence to be remedied in such manner so that no impairment or adverse effect
described in clause (b) or (c) shall remain in existence or (2) deliver to the
Agent such additional duly authorized and executed Guaranties of other
Subsidiaries (and related duly authorized and executed Pledge Agreements or
supplements to existing Pledge Agreements) and related documents as described in
the first sentence of Section 7.8 so that, after giving effect to such
                      -----------
additional Guaranties and Pledge Agreements (or supplements), any impairment or
adverse effect described in clause (b) or (c) shall not affect in any manner the
obligations and liabilities of, or the Loan Documents executed by, the Companies
and the Guarantors to which are collectively attributable not less than 85% of
each of the consolidated revenues and the consolidated assets of Danka PLC and
its Subsidiaries at the end of the most recently ended fiscal year, then upon
the compliance with clauses (x) and (y) above, a Material Adverse Effect shall
not be deemed to have occurred.

     "Minimum Tranche" means in respect of Loans (other than Swing Line Loans)
comprising part of the same Borrowing, or to be continued under Section 2.4,
                                                                -----------
$4,000,000 or any multiple of $1,000,000 in excess thereof, or, in the case of
Revolving Borrowings, the aggregate amount of the then unused Revolving
Commitments.

     "Multiemployer Plan" means a "multiemployer plan", within the meaning of
Section 4001 (a) (3) of ERISA, to which any Company or any ERISA Affiliate
makes, is making, or is obligated to make contributions or, during the preceding
three calendar years, has made, or been obligated to make, contributions.

     "Net Equity Proceeds" means with respect to the issuance and sale of any
equity instruments the proceeds from such issuance and sale less any transaction
costs.

     "Net Issuance Proceeds" means with respect to the issuance and sale of any
Indebtedness of Danka PLC or any Subsidiary, the principal amount of such
Indebtedness, less any costs of issuance and any original issue discount.

                                      18
<PAGE>

         "Net Proceeds" means, with respect to the sale, lease, transfer or
other disposition of assets of Danka PLC or any Subsidiary or affiliate thereof
(including sales of equity interests in a Subsidiary or other affiliate of Danka
PLC or any Subsidiary to a person other than Danka PLC or its Subsidiaries but
excluding (i) sales of Inventory in the ordinary course of business and (ii)
other sales, leases, transfers or other dispositions of assets having a fair
market value of less than $10,000), the cash proceeds from such sale plus the
fair market value of all non-cash proceeds, if any, from such sale, less the
reasonable expenses of such sale, and taxes actually paid or payable as a result
of such sale and any secured Indebtedness required to be repaid in connection
with such sale.

          "Notes" means the Revolving Loan Notes, Term Loan Notes and Swing Line
Note.

          "Obligations" means, collectively, all advances, debts, liabilities,
obligations, covenants and duties arising under any Loan Document owing by any
Company to any Bank, the Agent, or any Indemnified Person, or arising under any
Swap Contract or treasury services contract between any Company and any Bank or
the Agent, in any case, whether direct or indirect (including those acquired by
assignment), absolute or contingent, due or to become due, now existing or
hereafter arising.

          "Organization Documents" means, for any corporation, the certificate
or articles of incorporation, memorandum of association, articles of
association, the bylaws, or other similar organizational documents, any
certificate of determination or instrument relating to the rights of preferred
shareholders of such corporation, any shareholder rights agreement, and all
applicable resolutions of the board of directors (or any committee thereof) of
such corporation adopting, supplementing or modifying any of the foregoing and,
for any entity other than a corporation, the equivalent of the foregoing,
including the partnership agreement (or comparable agreement) of any
partnership.

          "Original Credit Agreement" has the meaning specified in the Recitals.

          "Originating Bank" has the meaning specified in Section 11.8(d).
                                                          ---------------

          "Other Taxes" means any present or future stamp, court or documentary
taxes or any other excise or property taxes, charges or similar levies which
arise from any payment made hereunder or from the execution, delivery,
performance, enforcement or registration of, or otherwise with respect to, this
Agreement or any other Loan Documents.

          "Participant" has the meaning specified in Section 11.8(d).
                                                     ---------------
          "Participating Shares" means the 6.50% Senior Convertible
Participating Shares of Danka PLC, which are convertible into ordinary shares,
nominal value 1.25 pence per share, of Danka PLC and are issued pursuant to the
Subscription Agreement and any other reasonably similar equity interests issued
by Danka PLC from time to time.

          "PBGC" means the Pension Benefit Guaranty Corporation and any entity
succeeding to any or all of its functions under ERISA.

                                      19
<PAGE>

          "Pension Plan" means a pension plan (as defined in Section 3(2) of
ERISA) subject to Title IV of ERISA which either Company sponsors or maintains,
or to which it makes, is making, or is obligated to make contributions, or in
the case of a multiple employer plan (as described in Section 4064(a) of ERISA)
has made contributions at any time during the immediately preceding five plan
years.

          "Person" means an individual, partnership, corporation, limited
liability company, business trust, joint stock company, trust, unincorporated
association, joint venture or Governmental Authority.

          "Plan" means an employee benefit plan (as defined in Section 3(3) of
ERISA) which a Company sponsors or maintains or to which a Company makes, is
making, or is obligated to make contributions and includes any Pension Plan,
other than a Plan maintained outside the United States primarily for the benefit
of persons who are not U.S. residents.

          "Pledge Agreements" means, collectively, the pledge agreements of
certain Companies and Guarantors, which Companies and Guarantors as of the
Closing Date are described in Schedule IV, in form reasonably satisfactory to
                              -----------
the Agent and the Banks pursuant to which there is pledged to the Agent for the
benefit of the Banks all of the ownership interest in (i) Dankalux Sarl, (ii)
Danka Luxembourg Sarl, (iii) each Subsidiary (other than Inactive Subsidiaries,
Subsidiaries separately listed in Schedule IV and Included Country Holding
                                  -----------
Companies the equity interests in which are owned by Dankalux Sarl) operating in
each Included Country, and (iv) such other Subsidiaries as may be required by
Section 7.8.
-----------

          "Pro Rata Share" means:
           --------------

          (a) with respect to a Bank's obligation to make Revolving Loans and
receive payments of principal, interest, fees, costs, and expenses with respect
thereto, (i) prior to the Revolving Commitment being reduced to zero, the
percentage obtained by dividing (x) such Bank's Revolving Commitment, by (y) the
aggregate Revolving Commitments of all Banks, and (ii) from and after the time
that the Revolving Commitment has been terminated or reduced to zero, the
percentage obtained by dividing (x) the aggregate outstanding principal amount
of such Bank's Revolving Loans by (y) the aggregate outstanding principal amount
of all Revolving Loans,

          (b) with respect to a Bank's obligation to participate in Letters of
Credit, to reimburse the Issuing Bank, and to receive payments of fees or share
in any reimbursements or recoveries with respect thereto, (i) prior to the L/C
Commitment being reduced to zero, the percentage obtained by dividing (x) such
Bank's L/C Commitment, by (y) the aggregate L/C Commitments of all Banks, and
(ii) from and after the time that the L/C Commitment has been terminated or
reduced to zero, the percentage determined in accordance with clause (b)(i)
above most recently in effect, giving effect to any assignments,

                                      20
<PAGE>

          (c) with respect to a Bank's obligation to make the Term Loan and
receive payments of interest, fees, and principal with respect thereto, (i)
prior to the making of the Term Loan, the percentage obtained by dividing (x)
such Bank's Term Loan Commitment, by (y) the aggregate amount of all Banks' Term
Loan Commitments, and (ii) from and after the making of the Term Loan, the
percentage obtained by dividing (x) the outstanding principal amount of such
Bank's Term Loans by (y) the aggregate outstanding principal amount of all Term
Loans, and

          (d) with respect to all other matters, the percentage obtained by
dividing (i) such Bank's Revolving Commitment plus such Bank's L/C Commitment
                                              ----
plus the outstanding principal amount of such Bank's Term Loans, by (ii) the
----
aggregate amount of Revolving Commitments of all Banks plus the aggregate
                                                       ----
amount of L/C Commitments of all Banks plus the outstanding principal amount of
                                       ----
all Term Loans; provided, however, that, in each case, in the event the
Revolving Commitments or the L/C Commitments have been terminated or reduced to
zero, Pro Rata Share shall be calculated using the alternative calculation
methodologies described in clauses (a) and (b) above, as the case may be.

          "Property" means any interest in any kind of property or asset,
whether real, personal or mixed, and whether tangible or intangible.

          "Receivables Advance Percentage" means 85%.

          "Reportable Event" means any of the events set forth in Section
4043(c) of ERISA or the regulations thereunder, other than any such event for
which the 30-day notice requirement under ERISA has been waived in regulations
issued by the PBGC.

          "Requirement of Law" means, as to any Person, any law (statutory or
common), treaty, rule or regulation or final, nonappealable determination of an
arbitrator or of a Governmental Authority, in each case applicable to or binding
upon such Person or any of its property or to which such Person or any of its
property is subject.

          "Responsible Officer" means, with respect to any Company, the
principal executive officers or the president or equivalent representatives of
such Company, or any other officer or equivalent representative having
substantially the same authority and responsibility; or, with respect to
compliance with financial covenants, the chief financial officer or the
treasurer of such Company, or any other officer or representative having
substantially the same authority and responsibility.

          "Restricted Subsidiaries" means, collectively, the Subsidiaries listed
on Schedule VIII.
   -------------

          "Revolving Borrowing" means a Borrowing hereunder consisting of
Revolving Loans made on the same day by the Banks ratably according to their
respective Pro Rata shares.

          "Revolving Commitment", as to each Bank, has the meaning specified in
Section 2.1(a).
--------------

                                      21
<PAGE>

         "Revolving Loan" has the meaning specified in Section 2.1(a) and may be
                                                       --------------
a LIBOR Rate Loan or Base Rate Loan (each a "Type" of Revolving Loan).

         "Revolving Loan Note" means a note substantially in the form of Exhibit
                                                                         -------
F and delivered to a Bank pursuant to Section 2.2.
-                                     -----------

         "Revolving Loan Outstandings" means the sum of outstanding principal
amounts of Revolving Loans and Swing Line Outstandings.

         "Same Day Funds" means immediately available funds.

         "Security Agreement" means that certain Security Agreement dated as of
October 20, 1998 among Danka Holding, the other Grantors named therein and the
Agent.

         "Security Agreements" means, collectively, the Security Agreement and
the security agreements and related agreements of certain Companies and
Guarantors operating in the United States or in the countries as to which
security agreements or other arrangements referred to in Section 7.15 are
requested by the Steering Committee, in form reasonably satisfactory to the
Agent and the Banks pursuant to which a lien or security interest in the assets
of such entities shall be granted to the Agent for the benefit of the Banks.

         "Senior Subordinated Notes" means the Zero-Coupon Senior Subordinated
Notes due 2004 of Danka PLC.

         "Steering Committee" means the Steering Committee of the Banks as the
same may be constituted from time to time.

         "Stock Pledge Agreement" means that certain Stock Pledge Agreement
dated as of October 20, 1998, by Danka Holding in favor of the Agent.

         "Stock Pledge Agreement Supplement" means that certain Stock Pledge
Agreement Supplement dated as of October 20, 1998, by Danka Holding in favor of
the Agent.

         "Subordinated Notes" means the 10% Subordinated Notes due 2008 of Danka
PLC.

         "Subordinated Indebtedness" means collectively (i) the Subordinated
Notes, (ii) the Senior Subordinated Notes, (iii) the $200,000,000 6.75%
Convertible Subordinated Notes due 2002 of Danka PLC, and (iv) other
Indebtedness of a Company subordinated to the Obligations in form and substance
(including terms and conditions) satisfactory to the Majority Banks, it being
understood that the Subordination Agreement in the form attached hereto as
Exhibit G is so satisfactory.
---------

         "Subscription Agreement" means the Subscription Agreement, dated as of
November 2, 1999, between Danka PLC and Cypress Merchant Banking Partners II
L.P., a Delaware limited partnership, Cypress Merchant Banking Partners II C.V.,
a limited
                                      22
<PAGE>

partnership organized and existing under the laws of The Netherlands, and 55/th/
Street Partners II L.P., a Delaware limited partnership.

          "Subsidiary" of a Person means any corporation, association,
partnership, limited liability company, joint venture or other business entity
of which more than 50% of the voting stock, membership interests or other equity
interests (in the case of Persons other than corporations), is owned or
controlled directly or indirectly by such Person, or one or more of the
Subsidiaries of such Person, or a combination thereof. Unless the context
otherwise clearly requires, references herein to a "Subsidiary" refer to a
Subsidiary of Danka PLC.

          "Support Documents" means, collectively, (i) the Guaranties, Security
Agreements and Pledge Agreements and all other guaranties, security agreements
and pledges, and other instruments or agreements in favor of the Banks or the
Agent for the benefit of the Banks now or hereafter delivered by the applicable
Company, Guarantor or other Subsidiary to the Banks or the Agent pursuant to or
in connection with the transactions contemplated hereby, and all documents now
or hereafter filed under applicable law by the applicable Company, Guarantor or
other Subsidiary in favor of the Banks or the Agent for the benefit of the Banks
as secured party, and (ii) any amendments, supplements, modifications, renewals,
replacements, consolidations, substitutions and extensions of any of the
foregoing.

          "Swap Contract" means any agreement, whether or not in writing,
relating to any transaction that is a rate swap, basis swap, forward rate
transaction, commodity swap, commodity option, equity or equity index swap or
option, bond, note or bill option, interest rate option, forward foreign
exchange transaction, cap, collar or floor transaction, currency swap, cross-
currency rate swap, swaption, currency option or any other, similar transaction
(including any option to enter into any of the foregoing) or any combination of
the foregoing, and, unless the context otherwise clearly requires, any master
agreement relating to or governing any or all of the foregoing.

          "Swap Termination Value" means, in respect of any one or more Swap
Contracts, after taking into account the effect of any legally enforceable
netting agreement relating to such Swap Contracts, (a) for any date on or after
the date such Swap Contracts have been closed out and termination value(s)
determined in accordance therewith, such termination value(s), and (b) for any
date prior to the date referenced in clause (a) the amount(s) determined as the
mark-to-market value(s) for such Swap Contracts, as determined by the applicable
Company based upon one or more mid-market or other readily available quotations
provided by any recognized dealer in such Swap Contracts (which may include any
Bank).

         "Swing Line" means the revolving line of credit specified by Bank of
America in favor of the Companies pursuant to Section 2.19.
                                              ------------

         "Swing Line Borrowing" means a Borrowing under the Swing Line.

                                      23
<PAGE>

          "Swing Line Borrowing Notice" means a notice substantially in the form
of Exhibit L.
   ---------

          "Swing Line Loans" means loans made by Bank of America to the
Companies pursuant to Section 2.19.
                      ------------

          "Swing Line Note" means the promissory note of the Companies
evidencing Swing Line Loans executed and delivered to Bank of America as
provided in Section 2.19 substantially in the form of Exhibit M.
            ------------                              ---------

          "Swing Line Outstandings" means, as of any date of determination, the
aggregate principal amount of all Swing Line Loans then outstanding.

          "Swing Line Participation" means, with respect to any Bank (other than
Bank of America) and a Swing Line Loan, the extension of credit represented by
the participation of such Bank in the liability owed to Bank of America in
respect of such Swing Line Loan.

          "Syndicated Borrowing" means either or both a Revolving Borrowing or a
Term Borrowing.

          "Syndicated Loan" means either or both a Revolving Loan or a Term
Loan.

          "Tax Retention Operating Leases" means those certain tax retention
operating lease agreements among certain Subsidiaries of Danka PLC and the
lenders party thereto.

          "Taxes" means any and all present or future taxes, levies,
assessments, imposts, duties, deductions, fees, withholdings or similar charges,
and all liabilities with respect thereto, excluding, in the case of each Bank
and the Agent, respectively, taxes imposed on or measured by its net income by
the jurisdiction (or any political subdivision thereof) under the laws of which
such Bank or the Agent, as the case may be, is organized or maintains a Lending
Office for purposes of this Agreement.

          "Term Borrowing" means a Borrowing hereunder consisting of Term Loans
made on the Closing Date by the Banks ratably according to their respective Pro
Rata Shares.

          "Term Loan" has the meaning specified in Section 2.1(b) and may be a
                                                   --------------
LIBOR Rate Loan or a Base Rate Loan (each a "Type" of Term Loan).

          "Term Loan Commitment", as to each Bank, has the meaning specified in
Section 2.1 (b).
---------------

          "Term Loan Note" means a note substantially in the form of Exhibit H
                                                                     ---------
and delivered to each Bank pursuant to Section 2.2.
                                       -----------

          "Term Loan Outstandings" means the sum of the outstanding principal
amount of Term Loans.

                                      24
<PAGE>

               "Termination Date" means the earlier to occur of;

               (a)  March 31, 2004;

               (b)  one Business Day prior to the maturity (whichever is
          earlier) of either the Senior Subordinated Notes or the Subordinated
          Notes;

               (c)  (i)   in the case of Revolving Loans and Swing Line Loans,
          the date on which the Revolving Commitments terminate and all the
          monetary Obligations, other than Obligations arising in respect of
          Term Loans and L/Cs (and obligations in the nature of continuing
          indemnities or for fees and disbursements of third parties not yet
          invoiced to an obligor), have been paid in full in accordance with the
          provisions of this Agreement; and

                    (ii)  in the case of Letters of Credit, the date on which
          the L/C Commitments terminate and all the monetary Obligations, other
          than Obligations arising in respect of Term Loans and Revolving Loans
          (and obligations in the nature of continuing indemnities or for fees
          and disbursements of third parties not yet invoiced to an obligor),
          have been paid in full in accordance with the provisions of this
          Agreement.

               "Total Commitment" means, as of any date of determination, the
          aggregate of all of the Banks' Revolving Commitments, Term Loan
          Commitments (or, on each day after the Closing Date, the aggregate
          Term Loan Outstandings) and L/C Commitments.

               "Type" has the meaning specified in the definition of "Revolving
          Loan" and "Term Loan".

               "UCC" means the New York Uniform Commercial Code, as in effect
          from time to time.

               "Unfunded Pension Liability" means the excess of a Plan's benefit
          liabilities under Section 4001 (a)(16) of ERISA, over the current
          value of that Plan's assets, determined in accordance with the
          assumptions used for funding that Plan pursuant to Section 412 of the
          Code for the applicable plan year.

               "United States" and "U.S." each means the United States of
          America.

          1.2  Other Interpretive Provisions.
               -----------------------------

          (a)  The meanings of defined terms are equally applicable to the
singular and plural forms of the defined terms.

          (b)  The words "hereof", "herein", "hereunder" and similar words
refer to this Agreement as a whole and not to any particular provision of this
Agreement; and Article, subsection, Section, Schedule and Exhibit references are
to this Agreement unless otherwise specified.

                                      25
<PAGE>

          (c)  (i)    The term "documents" includes any and all instruments,
documents, agreements, certificates, indentures, notices and other writings,
however evidenced.

               (ii)   The term "including" is not limiting and means "including
without limitation."

               (iii)  In the computation of periods of time from a specified
date to a later specified date, the word "from" means "from and including"; the
words "to" and "until" each mean "to but excluding", and the word "through"
means "to and including."

               (iv)   The term "property" means Property.

               (v)    The term "Charlotte time" means the time of day as of any
determination thereof in Charlotte, North Carolina.

          (d)  Unless otherwise expressly provided herein, (i) references to
agreements (including this Agreement) and other contractual instruments shall be
deemed to include all subsequent amendments and other modifications thereto, but
only to the extent such amendments and other modifications are not prohibited by
the terms of any Loan Document, and (ii) references to any statute or regulation
are to be construed as including all statutory and regulatory provisions
consolidating, amending, replacing, supplementing or interpreting the statute or
regulation.

          (e)  The captions and headings of this Agreement are for convenience
of reference only and shall not affect the interpretation of this Agreement.

          1.3  Accounting Principles.
               ---------------------

          (a)  Unless the context otherwise clearly requires, all accounting
terms not expressly defined herein shall be construed, and all financial
computations required under this Agreement shall be made, in accordance with
GAAP, consistently applied as utilized by the Companies. If any change after the
Closing Date in GAAP as in effect on the Closing Date shall result in a change
in any calculation required to determine compliance with any provision contained
in this Agreement, the Companies and the Majority Banks will negotiate in good
faith to amend such provision in a manner to reflect such change such that the
determination of compliance with such provision shall yield the same substantive
result as would have been obtained prior to such change in GAAP. Until such an
amendment is entered into, covenants shall be calculated in accordance with GAAP
as in effect immediately preceding such change.

          (b)  References herein to "fiscal year" and "fiscal quarter" refer to
such fiscal periods of the Companies.

                                      26
<PAGE>

                                  ARTICLE II

                                  THE CREDITS

          2.1  Amounts and Terms of Commitments; Joint and Several Liability.
               -------------------------------------------------------------

          (a)  Each Bank severally agrees, on the terms and conditions set forth
herein, to make loans to Danka PLC, Danka Holding or Dankalux (each such loan, a
"Revolving Loan") from time to time on any Business Day during the period from
the Closing Date to the Termination Date (or such earlier date as the Revolving
Commitments of all Banks shall terminate in accordance with the terms hereof),
in an aggregate principal amount not to exceed at any time outstanding the
amount set forth on Schedule 2.1 under the heading "Revolving Commitment" (such
                    ------------
amount as the same may be reduced under Section 2.8 or 2.10 or changed as a
                                        -------------------
result of one or more assignments under Section 11.8, such Bank's "Revolving
Commitment"); provided, however, that, after giving effect to any Revolving
              --------  -------
Borrowings and Swing Line Outstandings, the aggregate principal amount of all
Revolving Loan Outstandings shall not at any time exceed the lesser of (a) the
combined Revolving Commitments and (b) the then applicable Borrowing Base. Each
Revolving Loan will be made to Danka PLC, Danka Holding or Dankalux. Within the
limits of each Bank's Revolving Commitment, and subject to the other terms and
conditions hereof, the Companies may borrow under this Section 2.1(a), prepay
                                                       --------------
under Section 2.9 and reborrow under this Section 2.1 (a). In addition to the
      -----------                         ---------------
foregoing, the Companies shall prepay Revolving Loan Outstandings (in the
following order: first, all Swing Line Outstandings; second, all Revolving Loans
that are Base Rate Loans; and third, all Revolving Loans that are LIBOR Rate
Loans) by the amount of cash required to be paid to the Agent (from the cash
balances of Danka Holding and ,its Subsidiaries) under and pursuant to the
Blocked Account Agreement, at the end of each Business Day; and amounts so
repaid under this sentence may be reborrowed in accordance with the other
provisions of this Section 2.1 or Section 2.19.
                   -----------    ------------

          (b)  Each Bank severally agrees, on the terms and conditions set forth
herein, to make loans (each such loan, a "Term Loan") on the Closing Date, to
the Companies in an aggregate principal amount not to exceed at any time
outstanding the amount set forth on Schedule 2.1 under the heading "Term Loan
                                    ------------
Commitment" (such amount as the same may be reduced under Section 2.9 or changed
                                                          -----------
as a result of one or more assignments under Section 11.8, such Bank's "Term
                                             ------------
Loan Commitment"). All loans under the Original Credit Agreement in any foreign
currency shall be converted to Dollar-denominated Syndicated Loans based on the
currency conversion methodology set forth on Exhibit N.

          (c)  Notwithstanding any other provision of this Agreement, each
Company shall be jointly and severally liable as primary obligor and not merely
as surety for repayment of all Obligations arising under the Loan Documents.
Such joint and several liability shall apply to each Company regardless of
whether (i) any Loan was only requested by or made to another Company or the
proceeds of any Loan were used only by another Company, (ii) any Letter of
Credit was Issued on the application of another Company, (iii) any interest
rate election was made only by another Company, or (iv) any indemnification
obligation or any other obligation arose only as a result of the actions of
another Company; provided the liability of each of the Companies other than
Danka PLC under this Agreement, the Notes and the other Loan Documents shall be
limited to the maximum amount of the Obligations for which such other

                                      27
<PAGE>

Company may be liable without violating any applicable fraudulent conveyance,
fraudulent transfer or comparable laws. Each Company shall retain any right of
contribution arising under applicable law against the other Companies as the
result of the satisfaction of any Obligations; provided, no Company shall assert
such right of contribution against any other Company until the Obligations shall
have been paid in full.

     Without limiting the foregoing provisions of this Section 2.1(c), each of
                                                       --------------
the Companies hereby irrevocably, absolutely and unconditionally guarantees the
full and punctual payment or performance when due, whether at stated maturity,
by required prepayment, declaration, acceleration, demand or otherwise, of all
Obligations of each other Company, whether owing to the Agent or any Bank. This
guarantee constitutes a guaranty of payment and not of collection. The liability
of each of the Companies other than Danka PLC under the immediately preceding
two sentences shall be limited to the maximum amount for which such other
Company may be liable without violating any applicable fraudulent conveyance,
fraudulent transfer or comparable laws.

     It is the intention of the parties that with respect to each Company its
obligations hereunder and under the other Loan Documents shall be absolute,
unconditional and irrevocable irrespective of:

          (i)   any lack of validity, legality or enforceability of this
     Agreement, any Note or any other Loan Document as to any other Company;

          (ii)  the failure of the Agent or any Bank

                    (A)   to enforce any right or remedy against any other
                Company or any other Person (including any guarantor) under the
                provisions of this Agreement, any Note, any other Loan Document
                or otherwise, or

                    (B)   to exercise any right or remedy against any guarantor
                of, or collateral securing, any Obligations;

          (iii) any change in the time, manner or place of payment of, or in any
     other term of, all or any of the Obligations, or any other extension,
     compromise or renewal of any Obligations;

          (iv)  any reduction, limitation, impairment or termination of any
     Obligations with respect to any other Company or any other Person
     (including any guarantor) for any reason including any claim of waiver,
     release, surrender, alteration or compromise, and shall not be subject to
     (and each Company hereby waives any right to or claim of) any defense or
     setoff, counterclaim, recoupment or termination whatsoever by reason of the
     invalidity, illegality, nongenuineness, irregularity, compromise or
     unenforceability of, or any other event or occurrence affecting, any
     Obligations with respect to any other Company;

          (v)   any addition, exchange, release, surrender or nonperfection of
     any collateral, or any amendment to or waiver or release or addition of, or
     consent to

                                      28
<PAGE>

     departure from, any guaranty, held by the Agent, any Bank or any holder of
     any Note securing any of the Obligations; or

          (vi)  any other circumstance which might otherwise constitute a
     defense available to, or a legal or equitable discharge of, any other
     Company, any surety or any guarantor.

     Each Company agrees that its joint and several liability hereunder shall
continue to be effective or be reinstated, as the case may be, if at any time
any payment (in whole or in part) of any of the Obligations is rescinded or must
be restored by the Agent, any Bank, or any holder of any Note, upon the
insolvency, bankruptcy or reorganization of any Company as though such payment
had not been made.

     Each Company hereby expressly waives: (a) notice of each Bank's and the
Agent's acceptance of this Agreement; (b) notice of the existence or creation or
non-payment of all or any of the Obligations; (c) presentment, demand, notice of
dishonor, protest, and all other notices whatsoever other than notices expressly
provided for in this Agreement and (d) all diligence in collection or protection
of or realization upon the Obligations or any thereof, any obligation hereunder,
or any security for or guaranty of any of the foregoing.

     No delay on any of the Banks' or the Agent's part in the exercise of any
right or remedy shall operate as a waiver thereof, and no single or partial
exercise by any of the Banks or the Agent of any right or remedy shall preclude
any other or further exercise thereof or the exercise of any other right or
remedy. No action of the Agent or any of the Banks permitted hereunder shall in
any way affect or impair any of their rights or any of their obligations to any
of the Companies under this Agreement.

     2.2  Loan Accounts.
          -------------

     (a)  The Loans made by each Bank (including Bank of America as provider of
the Swing Line) and the Letters of Credit Issued by the Issuing Bank shall be
evidenced by one or more loan accounts or records maintained by such Bank or
Issuing Bank, as the case may be, in the ordinary course of business. The loan
accounts or records maintained by the Agent, the Issuing Bank and each Bank
shall be prima facie evidence of the amount of the Loans made by the Banks to
the Companies and the interest and payments thereon. Any failure to record or
any error in doing so shall not, however, limit, expand or otherwise affect the
obligations of the Companies hereunder.

     (b)  Upon the request of any Bank made through the Agent, the Loans made by
such Bank may be evidenced by one or more Notes, in addition to loan accounts.
Each such Bank may, at its option, endorse on the schedules annexed to its
Note(s) the date, amount and maturity of each Loan made by it and the amount of
each payment of principal made by a Company with respect thereto. Each such Bank
is irrevocably authorized by each Company to endorse its Note(s) and each Bank's
record shall be prima facie evidence; provided, however, that the failure of a
Bank to make, or an error in making, a notation thereon with respect to any Loan
shall not limit, expand or otherwise affect the obligations of any Company
hereunder or under any such Note to such Bank.

                                      29
<PAGE>

     2.3  Procedure for Syndicated Borrowing.
          ----------------------------------

     (a)  Each Syndicated Borrowing shall be made upon the borrowing Company's
irrevocable written notice delivered to the Agent in the form of an Irrevocable
Notice of Borrowing (which notice must be received by the Agent prior to 1l:00
a.m. (Charlotte time) (i) three Business Days prior to the requested Borrowing
Date, in the case of LIBOR Rate Loans and (ii) one Business Day prior to the
requested Borrowing Date in the case of Base Rate Loans, specifying:

          (A)   the Company by which such Syndicated Borrowing is to be made;

          (B)   whether such Syndicated Borrowing is a Revolving Borrowing or a
     Term Borrowing;

          (C)   the amount of such Syndicated Borrowing, which shall be in an
     aggregate amount not less than the applicable Minimum Tranche;

          (D)   the requested Borrowing Date, which shall be a Business Day;

          (E)   the Type of Syndicated Loans comprising such Syndicated
     Borrowing; and

          (F)   in the case of a Syndicated Borrowing comprised of LIBOR Rate
     Loans, the duration of the Interest Period applicable to such Syndicated
     Borrowing included in such notice. If the Irrevocable Notice of Borrowing
     fails to specify the duration of the Interest Period for any Syndicated
     Borrowing comprised of LIBOR Rate Loans, such Interest Period shall be one
     month.

     (b)  Upon receipt of an Irrevocable Notice of Borrowing by the Agent, the
Agent shall determine the availability of the Commitments hereunder as of the
date of receipt by the Agent of such Irrevocable Notice of Borrowing. Upon
receipt of such Irrevocable Notice of Borrowing, the Agent will promptly notify
each Bank thereof at such Bank's respective applicable Lending Office and of the
amount of such Bank's Pro Rata Share of such Borrowing.

     (c)  Each Bank will make the amount of its Pro Rata Share of each
Syndicated Borrowing available to the Agent for the account of the Company
specified in the Irrevocable Notice of Borrowing at the Agent's Payment Office
on the Borrowing Date requested by the applicable Company in Same Day Funds by
2:00 p.m. Charlotte time. The proceeds of all such Loans will then be made
available to the Company specified in the Irrevocable Notice of Borrowing by the
Agent in Same Day Funds by wire transfer in accordance with written instructions
provided to the Agent by such Company of like funds as received by the Agent.

     (d)  After giving effect to any Borrowing, unless the Agent shall otherwise
consent, there may not be more than fifteen different Interest Periods in effect
in respect of all Syndicated Loans.

     (e)  In the event that the International Swing Line Obligations shall not
have been satisfied in full by no later than 30 days following the Closing Date,
either International Swing

                                      30
<PAGE>

Line Bank may request that the Agent make one or more Revolving Loans (the "ISB
Requested Loan"), and the Companies shall be deemed to have requested such ISB
Requested Loans, in an amount not in excess of the sum of (i) the outstanding
principal amount of the International Swing Line Loans and all accrued and
unpaid interest thereon (including any breakage or similar costs), which the
International Swing Line Banks shall apply, if practicable, on the day received,
to such International Swing Line Obligations, (ii) the unfunded amount of any
guaranty or letter of credit issued pursuant to the International Swing Line
Agreement, which the International Swing Line Banks shall hold as collateral
security for the reimbursement obligations of the Companies with respect thereto
and (iii) the unutilized amount of any International Swing Line Commitment not
terminated pursuant to documents acceptable to the International Swing Line
Banks, which the International Swing Line Banks shall hold as collateral
security for International Swing Line Obligations in respect thereof. Upon the
termination, expiration or cancellation of any of the letters of credit or
guaranties referred to in clause (ii) above or the termination of any unutilized
International Swing Line Commitment referred to in clause (iii) above, the
International Swing Line Bank holding the cash collateral with respect thereto
shall return to the Companies from the cash collateral so held, within three
Business Days, an amount equal to the unfunded amount of such letter of credit,
guaranty or unutilized amount of such International Swing Line Commitment. Until
the earlier of (A) the International Swing Line Banks confirming to the Agent
that the International Swing Line Obligations have been paid in full, that all
letters of credit and guaranties issued under the International Swing Line
Agreement have terminated, expired or been cancelled and that the International
Swing Line Commitments have been terminated to the satisfaction of the
International Swing Line Lenders and (B) the date which is 45 days after the
Closing Date, the Agent shall establish a reserve against Revolving Loan
availability in an amount equal to the International Swing Line Obligations
(including the unfunded amount of any International Swing Line Commitments) at
such time. As used in this subsection, "International Swing Line Commitments",
"International Swing Line Loans" and "International Swing Line Obligations" have
the meanings assigned to such terms in the International Swing Line Agreement.

          2.4    Conversion and Continuation Elections - Syndicated Loans.
                 --------------------------------------------------------

          (a)    Each Company may, upon irrevocable written notice to the Agent
in accordance with Section 2.4(b) with respect to Syndicated Loans made to such
                   --------------
Company:

                 (i)  elect, as of any Business Day, in the case of Base Rate
          Loans, or as of the last day of the applicable Interest Period, in the
          case of LIBOR Rate Loans, to convert any such Loans (or any part
          thereof in an amount not less than the Minimum Tranche) into
          Syndicated Loans of any other Type; or

                 (ii) elect, as of the last day of the applicable Interest
          Period, to continue any Syndicated Loans having Interest Periods
          expiring on such day (or any part thereof in an amount not less than
          the Minimum Tranche);

provided that if at any time the aggregate amount of LIBOR Rate Loans in respect
of any Syndicated Borrowing is reduced by payment, prepayment, or conversion of
part thereof to be less than $5,000,000, such LIBOR Rate Loans shall
automatically convert into Base Rate Loans,

                                      31
<PAGE>

and on and after such date the right of such Company to continue such Syndicated
Loans as, and convert such Syndicated Loans into, LIBOR Rate Loans shall
terminate.

     (b)  Each Company shall deliver an Irrevocable Notice of Borrowing to be
received by the Agent not later than 11:00 am. (Charlotte time), with respect to
Syndicated Loans made to such Company, (i) at least four Business Days in
advance of the Conversion/Continuation Date for the conversion into or
continuation of any LIBOR Rate Loan and (ii) on the same Business Day as the
Conversion/Continuation Date for the conversion into a Base Rate Loan,
specifying:

          (A)  the proposed Conversion/Continuation Date;

          (B)  the aggregate amount of Syndicated Loans to be converted or
               continued;

          (C)  whether such Syndicated Loans are Revolving Loans or Term Loans;

          (D)  the Type of Syndicated Loans resulting from the proposed
     conversion or continuation; and

          (E)  other than in the case of conversions into Base Rate Loans, the
     duration of the requested Interest Period.

     (c)  If the Company that has borrowed LIBOR Rate Loans has failed to select
a new Interest Period to be applicable to such LIBOR Rate Loans upon the
expiration of any Interest Period applicable to such LIBOR Rate Loans on or
prior to the third Business Day in advance of the expiration of the current
Interest Period applicable thereto as provided in Section 2,4(b), or if any
                                                  --------------
Event of Default then exists, unless the Majority Banks otherwise agree, such
Company shall be deemed to have elected to convert such LIBOR Rate Loans into
Base Rate Loans effective as of the expiration date of such Interest Period.

     (d)  Upon receipt of an Irrevocable Notice of Borrowing under Section
                                                                   -------
2.4(b), the Agent will promptly notice each Bank of its receipt and the contents
------
of such Irrevocable Notice of Borrowing, or, if no notice is provided by the
applicable Company, the Agent will promptly notify each Bank of the details of
any automatic conversion. All conversions and continuations shall be made
ratably according to the respective outstanding principal amounts of the
Syndicated Loans with respect to which the notice was given held by each Bank.

     (e)  Unless the Majority Banks otherwise consent, (i) during the
continuance of a Default a Company may not elect to have a Syndicated Loan
converted into or continued as a LIBOR Rate Loan having an Interest Period
longer than one month and (ii) during the continuance of an Event of Default, a
Company may not elect to have a Syndicated Loan converted into or continued as a
LIBOR Rate Loan.

     (f)  After giving effect to any conversion or continuation of Syndicated
Loans, unless the Agent shall otherwise consent, there may not be more than
fifteen different Interest Periods in effect for all Syndicated Loans.

     2.5  [Intentionally Omitted].

                                      32
<PAGE>

          2.6  [Intentionally Omitted].

          2.7  [Intentionally Omitted].

          2.8  Voluntary Termination or Reduction of Revolving Commitments or
               --------------------------------------------------------------
L/C Commitments. The Companies, acting jointly, may, upon not less than five
---------------
Business Days' prior notice to the Agent, permanently terminate the Revolving
Commitments or the L/C Commitments, or permanently reduce the Revolving
Commitments or the L/C Commitments by (a) an aggregate minimum amount of
$5,000,000 or any multiple of $1,000,000 in excess thereof or (b) such other
amount as represents the entire unused amount of Revolving Commitments or the
L/C Commitments; unless, after giving effect thereto and to any prepayments of
Revolving Loans made on the effective date thereof, the principal amount of the
Revolving Loans and Swing Line Outstandings would exceed the amount of the
combined Revolving Commitments then in effect, or the amount of L/C Obligations
then outstanding would exceed the amount of the L/C Commitments then in effect
(as the case may be). Once reduced in accordance with this Section, the
Revolving Commitments and L/C Commitments may not be increased. Any reduction of
the Revolving Commitments or the L/C Commitments shall be applied to each Bank
according to its Pro Rata Share. All accrued commitment fees to, but not
including, the effective date of any reduction or termination of Revolving
Commitments, shall be paid on the effective date of such reduction or
termination. The Agent shall promptly notify each Bank of the Agent's receipt of
and the contents of any notice received by it pursuant to this Section 2.8.
                                                               -----------

          2.9  Optional and Mandatory Prepayments; Mandatory Reductions of
               -----------------------------------------------------------
Commitments.
-----------

          (a)  Subject to Section 4.4, each Company may, at any time or from
                          -----------
time to time, upon notice to the Agent, ratably prepay Syndicated Loans or L/C
Borrowings in whole or in part, in the Minimum Tranche. The Company prepaying
such Loans shall deliver a notice of prepayment to be received by the Agent not
later than 11:00 a.m. (Charlotte time) (i) at least three Business Days in
advance of the prepayment date if the Syndicated Loans to be prepaid are LIBOR
Rate Loans and (ii) on the prepayment date if the Syndicated Loans or L/C
Borrowings to be prepaid are Base Rate Loans. Such notice of prepayment shall
specify the date and amount of such prepayment and the Type(s) of Syndicated
Loans or L/C Borrowings to be prepaid. Such notice shall not thereafter be
revocable by the Companies and the Agent will promptly notify each Bank of its
receipt of any such notice, and of such Bank's Pro Rata Share of such
prepayment. If such notice is given by a Company, such Company shall make such
prepayment and the payment amount specified in such notice shall be due and
payable on the date specified therein, together with accrued interest to each
such date on the amount prepaid and any amounts required pursuant to Section
                                                                     -------
4.4.
---

          (b)  The Companies shall repay the Term Loans on the dates and in the
amounts set forth on Schedule V.
                     ----------

          (c)  The Companies shall repay the Revolving Loan Outstandings as
provided in the last sentence of Section 2.1 (a).
                                 ---------------
          (d)  In addition to the required payments described in Section 2.9(b)
                                                                 --------------
and (c), the Companies shall make the following mandatory prepayments of the
-------
Obligations, reductions of

                                      33
<PAGE>

the Revolving Commitments and the L/C Commitments and the Cash Collateralization
of the L/C Obligations, to be applied as provided in Section 2.10, each such
                                                     ------------
payment to be made to the Agent for the benefit of the Banks within the time
period specified below:

          (i)   the Companies shall prepay an amount equal to 90% of Net
     Proceeds, each such prepayment or other reduction to be made within 30 days
     of receipt of such proceeds; a Company shall give not less than five (5)
     Business Days written notice to the Agent of such prepayment, which notice
     shall include a certificate of a Responsible Officer of Danka PLC setting
     forth in reasonable detail the calculations utilized in computing the
     amount of such prepayment or other reduction;

          (ii)  an amount equal to 100% of the Net Issuance Proceeds in
     connection with any issuance of Indebtedness other than Indebtedness
     permitted to be outstanding pursuant to Section 8.13 (it being understood
                                             ------------
     that any such issuance shall be subject to receiving the consent of the
     Majority Banks), each such prepayment shall be made within 30 days of
     receipt of such proceeds;

          (iii) an amount equal to 100% of any Net Equity Proceeds, each such
     prepayment to be made within 30 days of receipt of such proceeds;

          (iv)  in the event that Danka PLC or any of its Subsidiaries shall
     receive any foreign or United States federal or state tax refunds in an
     amount (for each individual tax refund or series of related tax refunds) of
     at least $100,000, an amount equal to 100% of the amount of such tax
     refunds, each such prepayment to be made within 30 days of receipt of such
     amounts; and

          (v)   an amount equal to fifty percent (50%) of the Excess Cash Flow
     for each fiscal year ended March 31, beginning with the year ended March
     31, 2002, such prepayment to be made no later than June 30/th/ of each
     year.

     (e)  Any prepayment under this Section 2.9 shall be made together with any
                                    -----------
amounts required to be paid in connection with such prepayment under Section
                                                                     -------
4.4.
---

     2.10 Application of Prepayments or Reduction in Commitments. Any mandatory
          ------------------------------------------------------
prepayment or reduction in Commitments pursuant to Section 2.9 shall be applied
                                                   -----------
as follows:

     (a)  first, to the repayment of Revolving Loans to the extent required so
that after giving effect to such prepayment, the aggregate principal amount of
all Revolving Loans will not exceed the then applicable Borrowing Base; and then

     (b)  second, to the prepayment of the Term Loan Outstandings by application
to the unpaid installments of the Term Loans set forth on Schedule V in inverse
                                                          ----------
order of maturity; and then

     (c)  third, in the event that there are no Term Loan Outstandings, then the
aggregate amount of Revolving Commitments shall be reduced by (and the Revolving
Commitments of each Bank shall be correspondingly reduced by its Pro Rata share
of) the amount of any excess funds remaining after application aforesaid, and
the Companies shall cause Revolving Loan

                                      34
<PAGE>

Outstandings to be repaid so that after giving effect to such reduction, the
amount of Revolving Loan Outstandings shall not exceed the Revolving
Commitments; and then

     (d)  fourth, to the payment of the L/C Borrowings and the payment or Cash
Collateralization of the L/C Obligations; and finally

     (e)  fifth, to the payment of any other outstanding Obligations.

     2.11 [Intentionally Omitted]

     2.12 Repayment. The Companies shall repay to the Banks on the Termination
          ---------
Date the aggregate principal amount of Loans outstanding on such date, plus any
other outstanding Obligations.

     2.13 Interest.
          --------

     (a)  Each Syndicated Loan shall bear interest on the outstanding principal
amount thereof from the applicable Borrowing Date at a rate per annum equal to
the LIBOR Rate or the Base Rate, as the case may be (and subject to the
Companies' right to convert to other Types of Loans under Section 2.4) plus the
                                                          -----------
Applicable Margin.

     (b)  All accrued interest on each Syndicated Loan shall be paid in arrears
on each Interest Payment Date. Interest shall also be paid on the date of any
prepayment of Loans under Section 2.9 for the portion of the Loans so prepaid
                          -----------
and upon payment (including prepayment) in full thereof and, during the
existence of any Event of Default, interest shall be paid on demand of the Agent
at the request or with the consent of the Majority Banks.

     (c)  Notwithstanding subsection (a) of this Section, while any Event of
Default exists or after acceleration, interest shall accrue (after as well as
before entry of judgment thereon to the extent permitted by law) on the
principal amount of all outstanding Obligations, at a rate per annum which is
determined by adding 2% per annum to the Applicable Margin then in effect for
such Loans.

     (d)  Anything herein to the contrary notwithstanding, the obligations of
the Companies to any Bank hereunder shall be subject to the limitation that
payments of interest shall not be required for any period for which interest is
computed hereunder, to the extent (but only to the extent) that contracting for
or receiving such payment by such Bank would be contrary to the provisions of
any law applicable to such Bank limiting the highest rate of interest that may
be lawfully contracted for, charged or received by such Bank, and in such event
the Companies shall pay such Bank interest at the highest rate permitted by
applicable law.

     2.14 Fees.
          ----

     (a)  Agency Fees. The Companies jointly and severally shall pay the fees to
          -----------
the Agent, as required by the letter agreement (the "Fee Letter") between each
Company and the Agent dated the Closing Date, as amended or supplemented from
time to time, or as may otherwise be agreed to in a separate writing or writings
executed by the Companies.

                                      35
<PAGE>

     (b)  Initial Fee. The Companies shall pay to the Agent on the Closing Date,
          -----------
for the ratable benefit of the Banks, a fee equal to 3.50% of the Total
Commitments.

     (c)  First Anniversary Fee. The Companies shall, on June 30, 2002, pay to
          ---------------------
the Agent, for the ratable benefit of the Banks, a fee equal to 1.50% of the
Total Commitments on such date.

     (d)  Second Anniversary Fee. The Companies shall, on June 30, 2003, pay to
          ----------------------
the Agent, for the ratable benefit of the Banks, a fee equal to 4.00% of the
Total Commitments on such date.

     (e)  Commitment Fees. The Companies jointly and severally shall pay to the
          ---------------
Agent for the account of each Bank a commitment fee on the sum of the average
daily unused portion of such Bank's Revolving Commitment computed on a monthly
basis in arrears on the last Business Day of each calendar month based upon the
daily utilization of the Revolving Commitment by Revolving Loans for that month
as calculated by the Agent, equal to 0.50% per annum. Swing Line Loans shall not
be deemed to be outstanding for purposes of calculating fees under this Section
                                                                        -------
2.14. Such commitment fee shall accrue from the date hereof to the Termination
----
Date and shall be due and payable monthly in arrears on the first Business Day
of each month and on the Termination Date; provided that, in connection with any
reduction or termination of Commitments under Section 2.8 or Section 2.9, the
                                              -----------    -----------
accrued commitment fee calculated for the period ending on such date shall also
be paid on the date of such reduction or termination, with the following monthly
payment being calculated on the basis of the period from such reduction or
termination date to such monthly payment date. The commitment fees provided in
this subsection shall accrue at all times after the above-mentioned commencement
date, including at any time during which one or more conditions in Article V are
                                                                   ---------
not met.

     2.15 Computation of Fees and Interest.
          --------------------------------

     (a)  All computations of interest for Base Rate Loans when the Base Rate is
determined by Bank of America's "prime rate" shall be made on the basis of a
year of 365 or 366 days, as the case may be, and actual days elapsed. All other
computations of fees and interest shall be made on the basis of a 360-day year
and actual days elapsed. Interest and fees shall accrue during each period
during which interest or such fees are computed from the first day thereof to
the last day thereof.

     (b)  Each determination of an interest rate by the Agent shall be
conclusive and binding on each Company and the Banks in the absence of manifest
error.

     2.16 Payments by the Companies.
          -------------------------

     (a)  Except as otherwise expressly provided herein, all payments by any
Company shall be made to the Agent for the account of the Banks or the Agent, as
the case may be, at the Agent's Payment Office in Dollars in Same Day Funds, no
later than 2:00 p.m. (Charlotte time) on the date specified herein. The Agent
will promptly distribute to each Bank its Pro Rata Share (or other applicable
share as expressly provided herein) of such amounts, in like funds as received.
Any payment which is received by the Agent later than 2:00 p.m. (Charlotte time)
shall be deemed to have been received on the following Business Day and any
applicable interest or fee shall continue to accrue.

                                      36
<PAGE>

     (b)  Subject to the provisions set forth in the definition of "Interest
Period" herein, whenever any payment is due on a day other than a Business Day,
such payment shall be made on the following Business Day, and such extension of
time shall in such case be included in the computation of interest or fees, as
the case may be.

     (c)  Unless the Agent receives notice from a Company prior to the date on
which any payment is due to the Banks that such Company will not make such
payment in full as and when required, the Agent may assume that such Company has
made such payment in full to the Agent on such date in Same Day Funds and the
Agent may (but shall not be so required), in reliance upon such assumption,
distribute to each Bank on such due date an amount equal to the amount then due
such Bank. If and to the extent a Company has not made such payment in full to
the Agent, each Bank shall repay to the Agent on demand such amount distributed
to such Bank, together with interest thereon at the Federal Funds Rate as
determined by the Agent, for each day from the date such amount is distributed
to such Bank until the date repaid.

     2.17 Payments by the Banks to the Agent.
          ----------------------------------

     (a)  Unless the Agent receives notice from a Bank on or prior to the
Closing Date or, with respect to any Syndicated Borrowing, after the Closing
Date, at least two Business Days prior to the date of such Borrowing, that such
Bank will not make available as and when required hereunder to the Agent for the
account of the applicable Company the amount of that Bank's Pro Rata Share of
such Syndicated Borrowing, the Agent may assume that each Bank has made such
amount available to the Agent in Same Day Funds on such Borrowing Date and the
Agent may (but shall not be so required), in reliance upon such assumption, make
available to such Company on such date a corresponding amount. If and to the
extent any Bank shall not have made its full amount available to the Agent in
Same Day Funds and the Agent in such circumstances has made available to the
applicable Company such amount, that Bank shall on the Business Day following
such Borrowing Date make such amount available to the Agent, together with
interest at the Federal Funds Rate plus any administrative fee charged by the
Agent. A notice of the Agent submitted to any Bank with respect to amounts owing
under this Section 2.17(a) shall be conclusive, absent manifest error. If such
           ---------------
amount is so made available, such payment to the Agent shall constitute such
Bank's Loan on the applicable Borrowing Date for all purposes of this Agreement.
If such amount is not made available to the Agent on the Business Day following
the applicable Borrowing Date, the Agent will notify each Company of such
failure to fund and, upon demand by the Agent, the Companies shall pay such
amount to the Agent for the Agent's account, together with interest thereon for
each day elapsed since the date of such Syndicated Borrowing, at a rate per
annum equal to the interest rate applicable at the time to the Loans comprising
such Borrowing.

     (b)  The failure of any Bank to make any Syndicated Loan on any Borrowing
Date shall not relieve any other Bank of any obligation hereunder to make a
Syndicated Loan on such Borrowing Date, but neither the Agent nor any Bank shall
be responsible for the failure of any other Bank to make the Loan to be made by
such other Bank on any Borrowing Date.

     2.18 Sharing of Payments Etc. If, other than as expressly provided
          ------------------------
elsewhere herein, any Bank shall obtain on account of the Syndicated Loans made
by it any payment (whether voluntary, involuntary, through the exercise of any
right of set-off, or otherwise) in excess of its

                                      37
<PAGE>

ratable share (or other share contemplated hereunder), such Bank shall
immediately (a) notify the Agent of such fact, and (b) purchase from the other
Banks such participations in the Syndicated Loans made by them as shall be
necessary to cause such purchasing Bank to share the excess payment pro rata
with each of them; provided, however, that if all or any portion of such excess
payment is thereafter recovered from the purchasing Bank, such purchase shall to
that extent be rescinded and each other Bank shall repay to the purchasing Bank
the purchase price paid therefor, together with an amount equal to such paying
Bank's ratable share (according to the proportion of (i) the amount of such
paying Bank's required repayment to (ii) the total amount so recovered from the
purchasing Bank) of any interest or other amount paid or payable by the
purchasing Bank in respect of the total amount so recovered. Each Company agrees
that any Bank so purchasing a participation from another Bank may, to the
fullest extent permitted by law, exercise all its rights of payment (including
the right of set-off) with respect to such participation as fully as if such
Bank were the direct creditor of such Company in the amount of such
participation. The Agent will keep records (which shall be conclusive and
binding in the absence of manifest error) of participations purchased under this
Section and will in each case notify the Banks following any such purchases or
repayments.

     2.19 Swing Line.
          ----------

     (a)  Notwithstanding any other provision of this Agreement to the
contrary, in order to administer the Revolving Commitments in an efficient
manner and to minimize the transfer of funds between the Agent and each Bank,
Bank of America shall make available Swing Line Loans in Dollars to each of the
Companies, jointly and severally, from the Closing Date to the Termination Date
(or such earlier date as the Revolving Commitments of all Banks shall have
terminated in accordance with the terms hereof). Bank of America shall not make
any Swing Line Loan pursuant hereto (i) if to the actual knowledge of Bank of
America the Companies are not in compliance with all the conditions to the
making of Revolving Loans set forth in this Agreement, (ii) if after giving
effect to such Swing Line Loan, the Swing Line Outstandings would exceed
$15,000,000, or (iii) if after giving effect to such Swing Line Loan, to the
actual knowledge of Bank of America the Revolving Loan Outstandings would exceed
the aggregate Revolving Commitments. The Companies may borrow, repay and
reborrow under this Section 2.19. Unless notified to the contrary by Bank of
                    ------------
America, borrowings under the Swing Line shall be made in integral multiples of
$100,000, upon written request by telefacsimile transmission, effective upon
receipt, by a Responsible Officer made to Bank of America not later than
3:00 P.M. on the Business Day of the requested borrowing. Each such Swing Line
Borrowing Notice shall specify the amount of the borrowing and the date of
borrowing, and shall be in the form of Exhibit L, with appropriate insertions.
                                       ---------
Unless notified to the contrary by Bank of America, each repayment of a Swing
Line Loan shall be in an amount which is an integral multiple of $100,000 or the
aggregate amount of all Swing Line Outstandings. If any Company instructs Bank
of America to debit any demand deposit account of such Company in the amount of
any payment with respect to a Swing Line Loan, or Bank of America otherwise
receives repayment, after 3:00 P.M. on a Business Day, such payment shall be
deemed received on the next Business Day.

     (b)  Swing Line Loans shall bear interest at the Base Rate plus the
Applicable Margin or at such other rate or rates as the applicable Company and
Bank of America may agree from time to time, the interest payable on Swing Line
Loans is solely for the account of Bank of

                                      38
<PAGE>

America, and all accrued and unpaid interest on Swing Line Loans shall be
payable on the dates and in the manner provided in this Article II (except as
                                                        ----------
Bank of America and the applicable Company may otherwise agree in connection
with any particular Swing Line Loan). The Swing Line Loans shall be evidenced by
the Swing Line Note.

     (c)  Upon the making of a Swing Line Loan in accordance with this
Section 2.19, each Bank having a Revolving Commitment shall be deemed to have
------------
purchased from Bank of America a Swing Line Participation therein in an amount
equal to that Bank's Pro Rata Share of such Swing Line Loan. For purposes of
Section 2.1(a), each Swing Line Loan shall be deemed to utilize the Revolving
--------------
Commitment of each Bank by an amount equal to its Pro Rata Share of such Loan.
Upon demand made by Bank of America, each Bank having a Revolving Commitment
shall, according to its Pro Rata Share of such Swing Line Loan, promptly provide
to Bank of America its purchase price therefor in an amount equal to its Swing
Line Participation. Any such payment made by a Bank pursuant to demand of Bank
of America of the purchase price of its Swing Line Participation shall be deemed
(i) provided that the conditions to making Revolving Loans shall be satisfied, a
Base Rate Loan under Section 2.1(a) until the Companies convert such Base Rate
                     --------------
Loan in accordance with the terms of Section 2.4, and (ii) in all other cases,
                                     -----------
the funding by each Bank of the purchase price of its Swing Line Participation
in such Swing Line Loan. The obligation of each Bank having a Revolving
Commitment to so provide its purchase price to Bank of America shall be absolute
and unconditional and shall not be affected by the occurrence of a Default or
Event of Default or any other occurrence or event. Upon (and only upon) receipt
by Bank of America of funds from the Companies in repayment of principal of or
interest on Swing Line Loans with respect to which any Bank has funded the
purchase of its participation in accordance with clause (ii) of the fourth
sentence of this Section 2.19(c), Bank of America will promptly pay over to the
                 ---------------
Agent (in the kind of funds so received or applied) for the account of each such
Bank (other than Bank of America) in accordance with their Pro Rata Shares the
aggregate amount of such payment as shall equal the aggregate amount of the Pro
Rata Shares of such payment of each such Bank (other than Bank of America).

     The Companies, at their option and subject to the terms hereof, may request
a Revolving Borrowing pursuant to Section 2.1(a) in an amount sufficient to
                                  --------------
repay Swing Line Outstandings on any date and the Agent shall provide from the
proceeds of such Borrowing to Bank of America the amount necessary to repay such
Swing Line Outstandings (which Bank of America shall then apply to such
repayment) and credit any balance of such Borrowing in immediately available
funds in the manner directed by the Companies. The Swing Line shall continue in
effect until the Termination Date (or such earlier date as the Revolving
Commitments of all Banks shall have terminated in accordance with the terms
hereof), at which time all Swing Line Outstandings and accrued interest thereon
shall be due and payable in full.

                                  ARTICLE III

                             THE LETTERS OF CREDIT

     3.1  The Letter of Credit Facilities.
          -------------------------------

     (a)  L/C. On the terms and conditions set forth herein (i) the Issuing Bank
          ---
agrees (A) from time to time on any Business Day during the period from the
Closing Date to the

                                      39
<PAGE>

Termination Date (or such earlier date as the L/C Commitments of all Banks shall
have terminated in accordance with the terms hereof) to Issue L/Cs for the
account of a Company, and to amend or renew L/Cs previously issued by it, in
accordance with Sections 3.2(c) and 3.2(d), and (B) to honor drafts drawn under
                --------------------------
and in strict compliance with the terms and conditions of L/Cs; and (ii) the
Banks severally agree to participate in L/Cs Issued for the account of a
Company; provided, that the Issuing Bank shall not be obligated to Issue, and no
Bank shall be obligated to participate in, any L/C if, as of the date of
Issuance of such L/C (the "Issuance Date") (1) the L/C Outstandings exceeds or
would exceed the L/C Commitments, or (2) the Effective Amount of L/C Obligations
exceeds or would exceed the L/C Commitment. Within the foregoing limits, and
subject to the other terms and conditions hereof, a Company's ability to obtain
L/Cs shall be fully revolving and, accordingly, a Company may, during the
foregoing period, obtain L/Cs to replace L/Cs which have expired or which have
been drawn upon and reimbursed. On the Closing Date, all of the letters of
credit outstanding under the Original Credit Agreement shall automatically be
deemed to be outstanding under this Agreement and all amounts to be determined
with respect to the Dutch Guilder Letter of Credit included in such letters of
credit (including the outstanding amount thereof, amounts drawn thereunder and
fees in connection therewith) shall be converted into Dollars for all purposes
of this Agreement based on the currency conversion methodology set forth on
Exhibit N.

     (b)  The Issuing Bank is under no obligation to Issue any Letter of
Credit if:

          (i)   any order, judgment or decree of any Governmental Authority or
     arbitrator shall by its terms purport to enjoin or restrain the Issuing
     Bank from Issuing such Letter of Credit, or any Requirement of Law
     applicable to the Issuing Bank or any request or directive (whether or not
     having the force of law) from any Governmental Authority with jurisdiction
     over the Issuing Bank shall prohibit, or request that the Issuing Bank
     refrain from, the Issuance of letters of credit generally or such Letter of
     Credit in particular or shall impose upon the Issuing Bank with respect to
     such Letter of Credit any restriction, reserve or capital requirement (for
     which the Issuing Bank is not otherwise compensated hereunder) not in
     effect on the Closing Date, or shall impose upon the Issuing Bank any
     unreimbursed loss, cost or expense which was not applicable on the Closing
     Date and which the Issuing Bank in good faith deems material to it;

          (ii)  the Issuing Bank has received written notice from any Bank, the
     Agent or a Company, on or prior to the Business Day prior to the requested
     date of Issuance of such Letter of Credit, that one or more of the
     applicable conditions contained in Article V is not then satisfied;
                                        ---------

          (iii) the expiry date of any requested Letter of Credit is more than
     one year after the date of Issuance, is after the Termination Date, or, in
     the case of a commercial Letter of Credit, is less than 25 days prior to
     the Termination Date;

          (iv)  any requested Letter of Credit does not provide for drafts, or
     is not otherwise in form and substance acceptable to the Issuing Bank, or
     the Issuance of a Letter of Credit shall violate any applicable policies of
     the Issuing Bank;

                                      40
<PAGE>

          (v)  any standby Letter of Credit is for the purpose of supporting the
     issuance of any letter of credit by any other Person; or

          (vi) such Letter of Credit is in a face amount less than $l,000,000
     (or such other lesser amount as agreed to by the Issuing Bank) or
     denominated in a currency other than Dollars.

     3.2  Issuance, Amendment and Renewal of Letters of Credit.
          ----------------------------------------------------

     (a)  Each L/C shall be Issued upon the irrevocable written request of a
Company and Danka PLC, respectively, received by the Issuing Bank three Business
Days prior to the proposed date of Issuance. Each such request for Issuance of a
Letter of Credit shall be by facsimile, confirmed immediately in an original
writing, in the form of an L/C Application, and shall specify in form and detail
satisfactory to the Issuing Bank: (i) the Company on the application of which
such Letter of Credit is being Issued; (ii) the proposed date of Issuance of
such Letter of Credit (which shall be a Business Day); (iii) the face amount of
such Letter of Credit; (iv) the expiry date of such Letter of Credit; (v) the
name and address of the beneficiary thereof; (vi) the documents to be presented
by the beneficiary of such Letter of Credit in case of any drawing thereunder;
(vii) the full text of any certificate to be presented by the beneficiary in
case of any drawing thereunder; and (viii) such other matters as the Issuing
Bank may reasonably require.

     (b)  Two Business Days prior to the Issuance of any Letter of Credit, the
Issuing Bank shall confirm with the Agent the availability of the L/C
Commitments with respect to such Issuance and that the conditions specified in
Article V have been satisfied. Subject to the terms and conditions hereof, the
---------
Issuing Bank shall, on the requested date, Issue a Letter of Credit for the
account of the applicable Company in accordance with the Issuing Bank's usual
and customary business practices.

     (c)  From time to time while a Letter of Credit is outstanding and prior to
the Termination Date (or such earlier date as the L/C Commitments of all Banks
which have L/C Commitments shall have terminated in accordance with the terms
hereof), the Issuing Bank shall, upon the written request of a Company (with a
copy sent to the Agent) three Business Days prior to the proposed date of
amendment, amend any L/C Issued by it. Each such request for amendment of a
Letter of Credit shall be made in writing in the form of an L/C Amendment
Application and shall specify in form and detail satisfactory to the Issuing
Bank: (i) the L/C to be amended; (ii) the proposed date of amendment of such
Letter of Credit (which shall be a Business Day); (iii) the nature of the
proposed amendment; and (iv) such other matters as the Issuing Bank may require.
The Issuing Bank shall be under no obligation to amend any L/C if: (A) the
Issuing Bank would have no obligation at such time to Issue such L/C in its
amended form under the terms of this Agreement; or (B) the beneficiary of such
L/C does not accept the proposed amendment to such L/C. The Agent will promptly
not the Banks which have L/C Commitments of a request of Issuance or renewal
or amendment of a Letter of Credit.

     (d)  The Issuing Bank and the Banks which have L/C Commitments agree that,
while a Letter of Credit is outstanding and prior to the Termination Date (or
such earlier date as the L/C Commitments of all Banks which have L/C Commitments
shall have terminated in

                                      41
<PAGE>

accordance with the terms hereof), the Issuing Bank shall be entitled to
authorize the automatic renewal of any L/C Issued by it unless (A) the Issuing
Bank would have no obligation at such time to Issue or amend such Letter of
Credit in its renewed form under the terms of this Agreement; (B) the
beneficiary of such Letter of Credit does not accept the proposed renewal of
such Letter of Credit; or (C) the Issuing Bank receives written request from a
Company (with a copy sent to the Agent) three Business Days prior to the
proposed date of notification of non-renewal, not to renew any Letter of Credit.
Each such request for non-renewal of a Letter of Credit shall be made in writing
and shall specify (i) the Letter of Credit number; (ii) the beneficiary's name;
and (iii) that the Issuing Bank is instructed to notify the beneficiary of non-
renewal.

     (e)  The Issuing Bank shall deliver to the Agent any notices of termination
or other communications to any Letter of Credit beneficiary or transferee, and
take any other action as necessary or appropriate, at any time and from time to
time, in order to cause the expiry date of such Letter of Credit to be a date
not later than the Termination Date.

     (f)  This Agreement shall control in the event (and to the extent) of any
conflict with any L/C-Related Document (other than any Letter of Credit).

     (g)  The Issuing Bank will also deliver to the Agent, concurrently with or
promptly following its delivery of a Letter of Credit, or amendment to or
renewal of a Letter of Credit, to an advising bank or a beneficiary, a true and
complete copy of each such Letter of Credit or amendment to or renewal of a
Letter of Credit.

     (h)  The Agent shall furnish to each Bank having an L/C Commitment
quarterly a summary of outstanding Letters of Credit.

     3.3  Risk Participations, Drawings and Reimbursements.
          ------------------------------------------------

     (a)  Immediately upon the Issuance of each Letter of Credit, each Bank
having an L/C Commitment shall be deemed to, and hereby irrevocably and
unconditionally agrees to, purchase from the Issuing Bank a participation in
such Letter of Credit and each drawing thereunder in an amount equal to the
product of (i) the Pro Rata Share of such Bank, times (ii) the maximum amount
available to be drawn under such Letter of Credit and the amount of such
drawing, respectively.

     (b)  In the event of any drawing under a Letter of Credit by the
beneficiary or transferee thereof, the Issuing Bank will promptly notify the
Agent and the Companies of the request and of the day on which the Issuing Bank
is to pay the beneficiary (which payment date is not to be less than one day
later). The Companies jointly and severally agree to reimburse the Issuing Bank
prior to 1l:00 a.m. (Charlotte time), on each date that any amount is paid by
the Issuing Bank under any Letter of Credit (each such date, an "Honor Date"),
in an amount equal to the amount so paid by the Issuing Bank. In the event the
Companies fail to reimburse the Issuing Bank for the full amount of any drawing
under any Letter of Credit by 1l:00 a.m. (Charlotte time) on the Honor Date, the
Issuing Bank will promptly notify the Agent who will in turn promptly notify
each Bank. Unless notified by the Companies to convert an unreimbursed drawing
into Revolving Loans or, if the Companies request a conversion of an
unreimbursed

                                      42
<PAGE>

drawing into Revolving Loans but the unreimbursed drawing is not converted
because of the Companies' failure to satisfy the conditions set forth in Section
                                                                         -------
5.3, each Bank having an L/C Commitment will be deemed to be obligated to make
---
an L/C Advance in Dollars in the amount of each Bank's Pro Rata Share of such
drawing and such L/C Advances shall bear interest at a rate per annum equal to
the Base Rate plus 4% per annum. Any notice given by the Issuing Bank or the
Agent pursuant to this Section 3.3(b) may be oral if immediately confirmed in
                       --------------
writing (including by facsimile); provided that the lack of such an immediate
confirmation shall not affect the conclusiveness or binding effect of such
notice.

     (c)  With respect to any unreimbursed drawing that the applicable Company
requests be converted into a Revolving Loan and that satisfies the conditions
set forth in Section 5.3, each Bank having a Revolving Commitment shall upon any
             -----------
notice make available to the Agent for the account of the relevant Issuing Bank
an amount in Dollars and in immediately available funds equal to its Pro Rata
Share of the amount of such drawing, whereupon the participating Banks shall
each be deemed to have made a Revolving Loan consisting of a Base Rate Loan to
the Company in that amount. If any Bank so notified fails to make available to
the Agent for the account of the Issuing Bank the amount of such Bank's Pro Rata
Share of the amount of such drawing by no later than 2:00 p.m. (Charlotte time)
on the Honor Date, then interest shall accrue on such Bank's obligation to make
such payment, from the Honor Date to the date such Bank makes such payment, at a
rate per annum equal to the Federal Funds Rate in effect from time to time
during such period. The Agent shall promptly give notice of the occurrence of
the Honor Date, but failure of the Agent to give any such notice on the Honor
Date or in sufficient time to enable any Bank to effect such payment on such
date shall not relieve such Bank from its obligations under this Section 3.3.
                                                                 -----------

     (d)  Provided that the Issuing Bank has paid a drawing under a Letter of
Credit substantially in accordance with its terms, the obligation of each Bank
having an L/C Commitment in accordance with this Agreement to make the Revolving
Loans or L/C Advances, as contemplated by this Section 3.3, as a result of a
                                               -----------
drawing under a Letter of Credit, shall be absolute and unconditional and
without recourse to the Issuing Bank and shall not be affected by any
circumstance, including (i) any set-off, counterclaim, recoupment, defense or
other right which such Bank may have against the Issuing Bank, the Companies or
any other Person for any reason whatsoever; (ii) the occurrence or continuance
of a Default, an Event of Default or a Material Adverse Effect; or (iii) any
other circumstance, happening or event whatsoever, whether or not similar to any
of the foregoing; provided that if the conditions to making any Loan pursuant to
Section 5.3 shall not then be satisfied, each applicable Bank's payment of such
-----------
amount shall be deemed to constitute its payment of the purchase price for its
participation in the applicable drawing under the applicable Letter of Credit.

     3.4  Repayment of Participations.
          ---------------------------

     (a)  Upon (and only upon) receipt by the Agent for the account of the
Issuing Bank of immediately available funds from the Companies (i) in
reimbursement of any payment made by the Issuing Bank under the Letter of Credit
with respect to which any Bank has paid the Agent for the account of the Issuing
Bank for such Bank's participation in such Letter of Credit pursuant to Section
                                                                        -------
3.3 or (ii) in payment of interest thereon, the Agent will pay to such Bank, in
---
the same funds as those received by the Agent for the account of the Issuing
Bank, the amount of

                                      43
<PAGE>

such Bank's Pro Rata Share of such funds, and the Issuing Bank shall receive the
amount of the Pro Rata Share of such funds of any Bank that did not so pay the
Agent for the account of the Issuing Bank.

     (b)  If the Agent or the Issuing Bank is required at any time to pay to the
Companies, or to a trustee, receiver, liquidator, custodian, or any official in
any Insolvency Proceeding, any portion of the payments made by the Companies to
the Agent for the account of the Issuing Bank pursuant to Section 3.4(a) and
                                                          --------------
paid to the Banks in reimbursement of a payment made under any Letter of Credit
or interest thereon, each Bank having an L/C Commitment shall, on demand of the
Agent, forthwith pay to the Agent or the Issuing Bank the amount of its Pro Rata
Share of any amounts so paid by the Agent or the Issuing Bank plus interest
thereon from the date such demand is made to the date such amounts are paid by
such Bank to the Agent or the Issuing Bank, at a rate per annum equal to the
Federal Funds Rate in effect from time to time.

     3.5  Role of the Issuing Bank.
          ------------------------

     (a)  Each Bank and the Companies agree that, in paying any drawing under a
Letter of Credit, the Issuing Bank shall not have any responsibility to obtain
any document (other than any sight draft and certificates expressly required by
the applicable Letter of Credit) or to ascertain or inquire as to the validity
or accuracy of any such document or the authority of the Person executing or
delivering any such document.

     (b)  No Agent-Related Person nor any of the respective correspondents,
participants or assignees of the Issuing Bank shall be liable to any Bank for:
(i) any action taken or omitted in connection herewith at the request or with
the approval of the Majority Banks; (ii) any action taken or omitted in the
absence of gross negligence or willful misconduct; or (iii) the due execution,
effectiveness, validity or enforceability of any L/C-Related Document.

     (c)  The Companies hereby assume all risks of the acts or omissions of any
beneficiary or transferee with respect to its use of any Letter of Credit;
provided, however, that this assumption is not intended to, and shall not,
--------  -------
preclude the Companies' pursuing such rights and remedies as they may have
against the beneficiary or transferee at law or under any other agreement. No
Agent-Related Person, nor any of the respective correspondents, participants or
assignees of the Issuing Bank (including the Banks), shall be liable or
responsible for any of the matters described in clauses (i) through (vii) of
Section 3.6; provided, however, anything in such clauses to the contrary
-----------
notwithstanding, that the Companies may have a claim against the Issuing Bank,
and the Issuing Bank may be liable to the Companies, to the extent, but only to
the extent, of any direct, as opposed to consequential or exemplary, damages
suffered by the Companies which the Companies prove were caused by the Issuing
Bank's willful misconduct or gross negligence or the Issuing Bank's willful
failure to pay under any Letter of Credit except as a result of a court order
after the presentation to it by the beneficiary of a sight draft and
certificate(s) strictly complying with the terms and conditions of a Letter of
Credit. In furtherance and not in limitation of the foregoing: (i) the Issuing
Bank may accept documents that appear on their face to be in order, without
responsibility for further investigation; and (ii) the Issuing Bank shall not be
responsible for the validity or sufficiency of any instrument transferring or
purporting to transfer a Letter of Credit or the rights or benefits thereunder
or

                                      44
<PAGE>

assigning the proceeds thereof, in whole or in part, in accordance with the
terms of such Letter of Credit which may prove to be invalid or ineffective for
any reason.

     3.6  Obligations Absolute. Provided that the Issuing Bank has paid a
          --------------------
drawing under a Letter of Credit substantially in accordance with its terms, the
obligations of the Companies under this Agreement and any L/C-Related Document
to reimburse the Issuing Bank for a drawing under a Letter of Credit, and to
repay any L/C Borrowing and any drawing under a Letter of Credit converted into
any Revolving Loan or Revolving Loans, shall be unconditional and irrevocable,
and shall be paid strictly in accordance with the terms of this Agreement and
each such other L/C Related Document under all circumstances, including the
following:

          (i)   any lack of validity or enforceability of this Agreement or any
     L/C-Related Document;

          (ii)  any change in the time, manner or place of payment of, or in any
     other term of, all or any of the obligations of the Companies in respect of
     any Letter of Credit or any other amendment or waiver of or any consent to
     departure from all or any of the L/C-Related Documents, which have been
     previously agreed to by the respective Company;

          (iii) the existence of any claim, set-off, defense or other right that
     the Companies may have at any time against any beneficiary or any
     transferee of any Letter of Credit (or any Person for whom any such
     beneficiary or any such transferee may be acting), the Issuing Bank or any
     other Person, whether in connection with this Agreement, the transactions
     contemplated hereby or by the L/C-Related Documents or any unrelated
     transaction;

          (iv)  any draft, demand, certificate or other document presented under
     any Letter of Credit proving to be forged, fraudulent, invalid or
     insufficient in any respect or any statement therein being untrue or
     inaccurate in any respect; or any loss or delay in the transmission or
     otherwise of any document required in order to make a drawing under any
     Letter of Credit;

          (v)   any payment by the Issuing Bank under any Letter of Credit
     against presentation of a draft or certificate that reasonably complies
     with the terms of any Letter of Credit; or any payment made by the Issuing
     Bank under any Letter of Credit to any Person purporting to be (and
     providing reasonable evidence of its status as) a trustee in bankruptcy,
     debtor-in-possession, assignee for the benefit of creditors, liquidator,
     receiver or other representative of or successor to any beneficiary or any
     transferee of any Letter of Credit, including any arising in connection
     with any Insolvency Proceeding;

          (vi)  any exchange, release or non-perfection of any collateral, or
     any release or amendment or waiver of or consent to departure from any
     other guarantee, for all or any of the obligations of the Companies in
     respect of any Letter of Credit; or

          (vii) any other circumstance or happening whatsoever, whether or not
     similar to any of the foregoing, including any other circumstance that
     might otherwise constitute a defense available to, or a discharge of, the
     Companies or a guarantor.

                                      45
<PAGE>

          3.7  Cash Collateral Pledge. Upon the request of the Agent or the
               ----------------------
Majority Banks, (A) if the Issuing Bank has honored any full or partial drawing
request on any Letter of Credit and such drawing has resulted in an L/C
Borrowing hereunder which shall not have been repaid by the Companies, or (B)
if, as of the Termination Date (or such earlier date as the L/C Commitments
shall have terminated in accordance with the terms hereof), any Letters of
Credit may for any reason remain outstanding and partially or wholly undrawn,
then the Companies shall immediately Cash Collateralize the L/C Obligations
(which, in the case of clause (A) above, shall be equal to such L/C Borrowing)
in an amount equal to such L/C Obligations. If any Letter of Credit expires
without the application of such Cash Collateral in full, or if all L/C
Borrowings with respect to any Letter of Credit have been paid in full by the
Companies, then as long as there is no Event of Default in existence and so long
as no such application shall be made within 25 days of the expiration of a
Letter of Credit, the Agent shall return to the Companies any cash or deposit
account balances that were used by the Companies to Cash Collateralize such
Letters of Credit pursuant to this Section 3.7 and were not applied to L/C
                                   -----------
Borrowings.

          3.8  Letter of Credit Fees. (a) The Companies shall pay (i) to the
               ---------------------
Agent for the account of each of the Banks having an L/C Commitment a letter of
credit fee equal to the Applicable Margin applicable to LIBOR Rate Loans and
(ii) to the Issuing Bank for its own account a fronting fee equal to 0.0625%, of
the average daily maximum amount available to be drawn under the outstanding
L/Cs computed on a monthly basis in arrears on the last Business Day of each
calendar month based upon LCs outstanding for that month as calculated by the
Agent. Such letter of credit fees and fronting fees shall be due and payable
monthly in arrears on the first Business Day following the calendar month during
which Letters of Credit are outstanding, commencing on the first such monthly
date to occur after the Closing Date, through the Termination Date (or such
later date upon which the outstanding Letters of Credit shall expire), with the
final payment to be made on the Termination Date (or such later expiration
date). For purposes of calculating the fees payable under this Section 3.8(a),
                                                               --------------
any undrawn commercial Letters of Credit shall be considered outstanding and
available to be drawn upon for 25 days after their expiry date.

          (b)  The Companies shall pay to the Issuing Bank from time to time on
demand the normal issuance, presentation, amendment and other processing fees,
and other standard costs and charges, of the Issuing Bank relating to letters of
credit as from time to time in effect.

          3.9  Uniform Customs and Practice. The Uniform Customs and Practice
               ----------------------------
for Documentary Credits as published by the International Chamber of Commerce
("UCP") most recently at the time of issuance of any Letter of Credit shall
(unless otherwise expressly provided in the Letters of Credit) apply to the
Letters of Credit.

                                      46
<PAGE>

                                  ARTICLE IV

                    TAXES, YIELD PROTECTION AND ILLEGALITY

          4.1  Taxes.
               -----

          (a)  Any and all payments by any Company to each Bank or the Agent
 under this Agreement and any other Loan Document shall be made free and clear
 of, and without deduction or withholding for, any Taxes imposed in any
 jurisdiction from or through which a payment is made. In addition, the
 Companies shall pay all Other Taxes.

          (b)  If any Company shall be required by law to deduct or withhold any
 Taxes, Other Taxes or Further Taxes from or in respect of any sum payable
 hereunder to any Bank or the Agent, then:

               (i)   the sum payable by the Company in respect of which the
          relevant deduction or withholding is required shall be increased as
          necessary so that, after making all required deductions and
          withholdings (including deductions and withholdings applicable to
          additional sums payable under this Section), such Bank or the Agent,
          as the case may be, receives and retains an amount equal to the sum it
          would have received and retained had no such deductions or
          withholdings been made;

               (ii)  such Company shall make such deductions and withholdings;

               (iii) such Company shall pay the full amount deducted or
          withheld to the relevant taxing authority or other authority in
          accordance with applicable law; and

               (iv)  such Company shall also pay to each Bank or the Agent
          for the account of such Bank, at the time interest is paid or, with
          respect to a cost incurred after such interest is paid, on request of
          such Bank after such incurrence, further Taxes in the amount that the
          respective Bank determines in good faith as necessary to preserve the
          after-tax yield such Bank would have received if such Taxes, Other
          Taxes or Further Taxes had not been imposed.

          (c)  Each Company agrees to indemnify and hold harmless each Bank or
the Agent for the full amount of (i) Taxes, (ii) Other Taxes, and (iii) Further
Taxes in the amount that the respective Bank determines in good faith as
necessary to preserve the after-tax yield such Bank would have received if such
Taxes, Other Taxes or Further Taxes had not been imposed, and any liability
(including penalties, interest, additions to tax and expenses) arising therefrom
or with respect thereto, whether or not such Taxes, Other Taxes or Further Taxes
were correctly or legally asserted; provided, that no Company shall be required
to indemnify a Bank for any such liability which arose because of the failure of
said Bank to make a payment for more than five days after such Bank became aware
of the requirement to make such payment. Payment under this indemnification
shall be made within 30 days after the date the applicable Bank or the Agent
makes written demand therefor. Each Bank agrees to give notice within 30 days of
becoming aware of any right to indemnification under this Section 4,l (c).
                                                          ---------------
                                      47
<PAGE>

          (d)  Within 30 days after the date of any payment by any Company of
Taxes, Other Taxes or Further Taxes, such Company shall furnish to each Bank or
the Agent the original or a certified copy of a receipt evidencing payment
thereof.

          (e)  If a Company is required to pay any amount to any Bank or the
Agent pursuant to Section 4.1 (b) or Section 4.1(c), then, upon request by
                  ---------------    --------------
such Company, such Bank or the Agent shall use reasonable efforts (consistent
with legal and regulatory restrictions) to change the jurisdiction of its
Lending Office so as to eliminate any such additional payment by such Company
which may thereafter accrue, if such change in the sole judgment of such Bank is
not otherwise disadvantageous to such Bank. Additionally such Bank shall use
reasonable efforts to assist the Companies (for themselves and on behalf of each
Guarantor) in securing any tax credits or refunds which may be available. If any
tax credit or refund is available to any Bank, it will make timely application
therefor and when received, send any such refund to the Companies or, as
directed by the Companies to a Guarantor. The Agent or any Bank requesting
indemnification under subsection (b) or (c) or under any Guarantee shall, at the
request of a Company or a Guarantor, provide a detailed calculation in writing
of the applicable amounts.

          4.2  Illegality.
               ----------

          (a)  If any Bank reasonably determines that the introduction of any
Requirement of Law, or any change in any Requirement of Law, or in the
interpretation or administration of any Requirement of Law, has made it
unlawful, or that any central bank or other Governmental Authority has asserted
that it is unlawful, for any Bank or its applicable Lending Office to make any
LIBOR Rate Loans, then, on notice thereof by such Bank to each Company through
the Agent, any obligation of that Bank to make such LIBOR Rate Loans shall be
suspended until such Bank notifies the Agent and each Company that the
circumstances giving rise to such determination no longer exist.

          (b)  If a Bank reasonably determines or any Governmental Authority
asserts that it is unlawful to maintain any LIBOR Rate Loan, the Companies
shall, upon their receipt of notice of such determination and demand from such
Bank (with a copy to the Agent), prepay in full such LIBOR Rate Loan of that
Bank then outstanding, together with interest accrued thereon and amounts
required under Section 4.4, either on the last day of the Interest Period
               -----------
thereof, if such Bank may lawfully continue to maintain such LIBOR Rate Loans to
such day, or immediately, if such Bank may not lawfully continue to maintain
such LIBOR Rate Loan. If any LIBOR Rate Loan made to a Company is required to be
so repaid, then concurrently with such prepayment, such Company may borrow from
the affected Bank, in the amount of such repayment, a Base Rate Loan.

          4.3  Increased Costs and Reduction of Return.
               ---------------------------------------

          (a)  If any Bank reasonably determines that, due to either (i) the
introduction of or any change (other than any change by way of imposition of or
increase in reserve requirements included in the calculation of the LIBOR Rate)
in or in the interpretation of any law or regulation or (ii) the compliance by
that Bank with any guideline or request from any central bank or other
Governmental Authority (whether or not having the force of law), there shall be
any increase in the cost to such Bank of agreeing to make or making, funding or
maintaining any LIBOR Rate

                                      48
<PAGE>

Loans or participating in Letters of Credit, or, in the case of the Issuing
Bank, any increase in the cost to the Issuing Bank of agreeing to Issue, Issuing
or maintaining any Letter of Credit or of funding any drawing under any Letter
of Credit, then the Companies shall be liable for, and shall from time to time,
upon demand (with a copy of such demand to be sent to the Agent), pay to such
Bank, additional amounts as are sufficient to compensate such Bank for such
increased costs; provided, that no Company shall be obligated to reimburse any
Bank for any cost incurred pursuant to this Section more than 30 days prior to
notice to the Companies of the incurrence of such cost; except that if any
change or compliance requirement described above shall have a retroactive
application, the Companies shall be obligated to make such reimbursement with
respect to such retroactive effect, if such Bank shall give the Companies notice
thereof within 30 days of such Bank's having notice thereof. At the request of
the Companies, any Bank claiming the right to payment under this subsection
shall provide a detailed calculation of such payment to the requesting Company.

     (b)  If any Bank shall have reasonably determined that (i) the introduction
of any Capital Adequacy Regulation, (ii) any change in any Capital Adequacy
Regulation, (iii) any change in the interpretation or administration of any
Capital Adequacy Regulation by any central bank or other Governmental Authority
charged with the interpretation or administration thereof, or (iv) compliance by
such Bank (or its Lending Office) or any corporation controlling such Bank with
any Capital Adequacy Regulation, affects or would affect the amount of capital
required or expected to be maintained by such Bank or any corporation
controlling such Bank and (taking into consideration such Bank's or such
corporation's policies with respect to capital adequacy and such Bank's or such
corporation's desired return on capital) shall have determined that the rate of
return on its or such controlling corporation's capital as a consequence of its
Commitment or the Loans made or Letters of Credit Issued or participated in by
such Bank is reduced to a level below that which such Bank or such controlling
corporation could have achieved but for the occurrence of such circumstances,
then, upon demand of such Bank to the Companies, the Companies shall pay to such
Bank, from time to time as specified by such Bank, additional amounts sufficient
to compensate such Bank or such controlling corporation for such reduction in
rate of return; provided, that the Companies shall not be obligated to reimburse
any Bank for any reduction on the rate of return on capital pursuant to this
Section realized more than 30 days prior to notice to the Companies of such
reduction; except that if any change or compliance requirement described above
shall have a retroactive application, the Companies shall be obligated to make
such reimbursement with respect to such retroactive effect, if such Bank shall
give the Companies notice thereof within 30 days of such Bank's having notice
thereof. In calculating any amounts payable hereunder, each Bank shall use any
reasonable method of allocation and attribution that it shall deem applicable.

     4.4  Funding Losses. The Companies shall reimburse each Bank and hold each
          --------------
Bank harmless from any loss or expense which such Bank may sustain or incur as a
consequence of:

     (a)  the failure of any Company to make on a timely basis any payment of
principal of any LIBOR Rate Loan;

     (b)  the failure of any Company to borrow, continue or convert a Loan after
such Company has given (or is deemed to have given) an Irrevocable Notice of
Borrowing;

                                      49
<PAGE>

          (c)  the failure of any Company to make any prepayment in accordance
with any notice delivered under Section 2.9;
                                -----------

          (d)  the prepayment (including pursuant to Section 2.9) or other
                                                     -----------
payment (including after acceleration thereof) of a LIBOR Rate Loan on a day
that is not the last day of the relevant Interest Period; or

          (e)  the conversion under Section 4.2 of any LIBOR Rate Loan to a Base
                                    -----------
Rate Loan on a day that is not the last day of the relevant Interest Period;
including any such loss or expense arising from the liquidation or reemployment
of funds obtained by it to maintain its LIBOR Rate Loans or from fees payable to
terminate the deposits from which such funds were obtained. For purposes of
calculating amounts payable by the Companies to the Banks under this Section and
under Section 4.3(a), each LIBOR Rate Loan made by a Bank (and each related
      --------------
reserve, special deposit or similar requirement) shall be conclusively deemed to
have been funded at the LIBOR used in determining the LIBOR Rate for such LIBOR
Rate Loan by a matching deposit or other borrowing in the interbank eurocurrency
market for a comparable amount and for a comparable period, whether or not such
LIBOR Rate Loan is in fact so funded.

          4.5  Inability to Determine Rates. If the Agent determines that for
               ----------------------------
any reason adequate and reasonable means do not exist for determining the LIBOR
Rate for any requested Interest Period with respect to a proposed LlBOR Rate
Loan, or the Majority Banks determine that the LIBOR Rate applicable pursuant to
Section 2.13(a) for any requested Interest Period with respect to a proposed
---------------
LIBOR Rate Loan does not adequately and fairly reflect the cost to the Banks of
funding such Loan, the Agent will promptly so notify the Companies and each
Bank. Thereafter, the obligation of the Banks to make or convert into or
continue LIBOR Rate Loans hereunder shall be suspended until the Agent upon the
instruction of the Majority Banks revokes such notice in writing. Upon receipt
of such notice, each Company may revoke any Irrevocable Notice of Borrowing then
submitted by it. If such Company does not revoke such Notice with respect to a
Syndicated Loan, the Banks shall make, convert or continue the Syndicated Loans,
as proposed by such Company, in the amount specified in the applicable notice
submitted by such Company, but such Syndicated Loans shall be made, converted
into or continued as Base Rate Loans instead of LIBOR Rate Loans.

          4.6  Replacement Banks. The Companies may, in their sole discretion,
               -----------------
on 10 Business Days' prior written notice to the Agent and a Bank (except in the
case of the replacement of a Bank after notice from such Bank to the Companies
pursuant to Section 4.3, in which case no prior notice from the Companies is
            -----------
required), cause such Bank to (and such Bank shall) assign, pursuant to Section
                                                                        -------
11.8, all of its rights and obligations under this Agreement to an Eligible
----
Assignee designated by the Companies which is willing to become a Bank for a
purchase price equal to the outstanding principal amount of the Syndicated Loans
payable to such Bank plus any accrued but unpaid interest on such Loans, any
accrued but unpaid fees with respect to such Bank's Commitment and any other
amount payable to such Bank under this Agreement; provided, that any expenses or
other amounts which would be owing to such Bank pursuant to any indemnification
provision hereof (including, if applicable, Section 4.4) shall be payable by the
                                            -----------
Companies as if the Companies had prepaid the Loans of such Bank rather than
such Bank having assigned its interest hereunder. The Companies or the Assignee
shall pay the applicable processing fee under Section 11.8.
                                              ------------

                                      50
<PAGE>

          4.7  Mitigation. Each Bank agrees that, with reasonable promptness
               ----------
after the officer of such Bank responsible for administering the Loans of such
Bank becomes aware that such Bank has become an affected Bank under Section 4.2,
                                                                    -----------
is entitled to receive payments under Section 4.3, or is or has become subject
                                      -----------
to U.S. or United Kingdom withholding taxes payable by any Company in respect of
its Loans, it will, to the extent not inconsistent with any internal policy of
such Bank or any applicable legal or regulatory restriction, (i) use all
reasonable efforts to make, fund or maintain the Commitment of such Bank or the
Loans of such Bank through another lending office of such Bank, or (ii) take
such other reasonable measures, if, as a result thereof, the circumstances which
would cause such Bank to be an affected Bank under Section 4.2 would cease to
                                                   -----------
exist, or the additional amounts which would otherwise be required to be paid
to such Bank pursuant to Section 4.3 would be reduced, or such withholding taxes
                        -----------
would be reduced, and if the making, funding or maintaining of such Commitment
or Loans through such other lending office or in accordance with such other
measures, as the case may be, would not otherwise adversely affect such
Commitment or Loans or the interests of such Bank; provided that such Bank will
                                                   --------
not be obligated to utilize such other lending office pursuant to this Section
                                                                       -------
4.7 unless the Companies agree to pay all incremental expenses incurred by such
---
Bank as a result of utilizing such other lending office as described in clause
(i) above. A certificate as to the amount of any such expenses (setting forth in
reasonable detail the basis for requesting such amount and the calculation
thereof) submitted by such Bank to the Companies (with a copy to the Agent)
shall be prima facie evidence of such expenses.

          4.8  Survival. The agreements and obligations of the Companies in this
               --------
Article IV shall survive the payment of all other Obligations and the
----------
termination of this Agreement.

                                      51

<PAGE>

                                   ARTICLE V

                             CONDITIONS PRECEDENT

     5.1  Conditions to Agreement. Other than with respect to Section 11.22
          -----------------------
(which shall become effective as provided therein), this Agreement shall become
effective upon satisfaction of all of the following conditions to the Agent's
satisfaction; provided, however, in the event that, notwithstanding the use of
              --------  -------
reasonable efforts by the Companies and their Subsidiaries, any of the
conditions set forth in clauses (a) (ii) (with respect to Support Documents
executed and delivered after the Closing Date), (iii), (iv) (other than
subclause (1) thereof) and (vi) below shall not have been satisfied on or before
the date that would otherwise constitute the Closing Date (but for the failure
to have satisfied such conditions), a majority (in number) of the Banks on the
Steering Committee may waive as conditions precedent such non-satisfied
conditions on behalf of the Banks, and in lieu thereof the Companies shall be
deemed to have covenanted and agreed to satisfy such non-satisfied conditions as
soon as practicable, and in any event within 30 Business Days, after the Closing
Date (or such later date as may be approved by a majority (in number) of the
Banks on the Steering Committee):

     (a)  delivery to the Agent (with a sufficient number of copies for each
Bank), in form and substance satisfactory to the Agent and the Banks, of the
following:

          (i)  executed originals of each of this Agreement and each of the
     other Loan Documents, together with all schedules and exhibits thereto;

          (ii) Resolutions; Incumbency:
               -----------------------

                    (1)  resolutions of the boards of directors or other
               appropriate governing body (or of the appropriate committee
               thereof) of each Company (including such item or items relating
               to Dankalux Sarl as sole commandite of Dankalux) certified by its
               secretary or assistant secretary or other appropriate
               representative of such Company as of the Closing Date, approving
               and adopting the Loan Documents to be executed by such Person,
               and authorizing the execution and delivery and performance
               thereof;

                    (2)  specimen signatures of officers or other appropriate
               representatives of each Company executing the Loan Documents on
               behalf of such Company (including such item or items relating to
               Dankalux Sarl as sole commandite of Dankalux), which signature,
               and the office and incumbency of such person, shall be certified
               by the appropriate representative of such Company;

                    (3)  the charter documents and bylaws or deed of
               incorporation and articles of association or other organizational
               document of each Company (including such item or items relating
               to Dankalux Sarl as sole commandite of Dankalux) certified by the
               appropriate representative of such Company;

                                      52
<PAGE>

                    (4)  resolutions of the board of directors or other
               appropriate governing body (or of the appropriate committee
               thereof) of each Subsidiary executing any Support Document,
               certified by its secretary or assistant secretary or other
               appropriate representative of such Subsidiary as of the Closing
               Date, approving and adopting the Loan Documents to be executed by
               such Person, and authorizing the execution and delivery and
               performance thereof;

                    (5)  specimen signatures of officers or other appropriate
               representatives of each Subsidiary executing any Support Document
               on behalf of such Subsidiary, which signatures, and the office
               and incumbency of such person, shall be certified by the
               appropriate representative of each such Subsidiary;

                    (6)  the charter documents and bylaws or deed of
               incorporation and articles of association or other organizational
               documents of each Subsidiary executing any Support Document,
               certified by the appropriate representative of such Subsidiary;

         (iii) Pledge Agreements. The Pledge Agreements (or amendments thereto),
               -----------------
     together with the certificates or other evidence of ownership of the
     Subsidiaries pledged thereunder and such additional documents, including
     documents evidencing the perfection and priority of the Liens conferred
     under the Pledge Agreements, as the Agent and the Banks reasonably deem
     necessary with respect thereto;

         (iv)  Legal Opinions:
               --------------

                    (1)  The favorable written opinion or opinions with respect
               to the Loan Documents and the respective transactions
               contemplated thereby of Skadden, Arps, Slate, Meagher & Flom LLP,
               special counsel to the Companies dated the Closing Date,
               addressed to the Agent, the Issuing Bank and the Banks and
               reasonably satisfactory to the Agent and the Banks;

                    (2)  An opinion of Holland & Knight, counsel to Danka
               Holding and the U.S. Guarantors, addressed to the Agent, the
               Issuing Bank and the Banks and in form and content reasonably
               acceptable to the Agent and the Banks;

                    (3)  An opinion of Clifford Chance, counsel to Danka PLC,
               and special counsel to various Subsidiaries of Danka PLC located
               in the United Kingdom, Germany, France, Italy, Belgium, Spain and
               the Netherlands, addressed to the Agent, the Issuing Bank and the
               Banks as to certain matters relating to the DSI Sale and the
               transactions contemplated hereby and in form and content
               reasonably acceptable to the Agent and the Banks;

                                      53
<PAGE>

                    (4)  An opinion of Grimaldi & Clifford Chance, counsel to
               the Italian Guarantors, addressed to the Agent, the Issuing Bank
               and the Banks and in form and content reasonably acceptable to
               the Agent and the Banks;

                    (5)  An opinion of Bonn Schmitt Steichen, Luxembourg counsel
               for Dankalux Holding Sarl and Dankalux Sarl, addressed to the
               agent, the Issuing Bank and the Banks and in form and content
               reasonably acceptable to the Agent and the Banks;

                    (6)  An opinion of Lang Mitchener, counsel to the Canadian
               Federal Guarantor, addressed to the Agent, the Issuing Bank and
               the Banks and in form and content reasonably acceptable to the
               Agent and the Banks;

                    (7)  An opinion of Ballem McDill McInnes Eden, counsel to
               the Alberta Guarantors, addressed to the Agent, the Issuing Bank
               and the Banks and in form and content reasonably acceptable to
               the Agent and the Banks;

                    (8)  An opinion of Minter Ellison, counsel to the Australian
               Guarantors, addressed to the Agent, the Issuing Bank and the
               Banks and in form and content reasonably acceptable to the Agent
               and the Banks;

                    (9)  An opinion of each of Rudd Watts & Stone, counsel to
               the New Zealand Guarantors, and Russell McVeagh, counsel to the
               Agent and the Banks, each addressed to the Agent, the Issuing
               Bank and the Banks and in form and content reasonably acceptable
               to the Agent and the Banks, each to the extent relevant;

                    (10) An opinion of Pinheiro Neto-Adrogados, counsel to the
               Brazilian Guarantors, addressed to the Agent, the Issuing Bank
               and the Banks and in form and content reasonably acceptable to
               the Agent and the Banks;

                    (11) An opinion of Franck, Galicia, Duclaudy Robles, S.C.,
               counsel to the Mexican Guarantors, addressed to the Agent, the
               Issuing Bank and the Banks and in form and content reasonably
               acceptable to the Agent and the Banks;

                    (12) An opinion of Gernandt & Danielson, counsel to the
               Swedish Guarantors, addressed to the Agent, the Issuing Bank and
               the Banks and in form and content reasonably acceptable to the
               Agent and the Banks;

                    (13) An opinion of Plesner & Lunoe, counsel to the Danish
               Guarantors, addressed to the Agent, the Issuing Bank and the
               Banks and in form and content reasonably acceptable to the Agent
               and the Banks; and

                                      54
<PAGE>

                            (14)   An opinion of Blum Manfrini Gaillard, counsel
                 to the Swiss Guarantors, addressed to the Agent, the Issuing
                 Bank and the Banks and in form and content reasonably
                 acceptable to the Agent and the Banks;

          (v)    Payment of Interest and Fees. Evidence of payment by the
                 ----------------------------
Companies of all accrued interest under the Original Credit Agreement through
the Closing Date (which amounts may be paid by the Companies out of the initial
Borrowings hereunder) and all accrued unpaid and reasonable and necessary fees,
costs and expenses to the extent then due and payable on the Closing Date,
together with Attorney Costs of the Agent to the extent invoiced 10 days prior
to the Closing Date (provided that such payment shall not thereafter preclude
the billing of additional amounts incurred thereafter) including any such
costs, fees and expenses arising under or referenced in Sections 2.14 and 11.4;
                                                        -------------     ----

          (vi)   Support Documents. Each of the Guaranties and the other
                 -----------------
Support Documents, in each case executed by the appropriate Company or
Subsidiary;

          (vii)  Certificate. A certificate signed by a Responsible Officer of
                 -----------
each Company, dated as of the Closing Date, stating that:

                        (1)   the representations and warranties contained in
                 Article VI and in the other Loan Documents are true and correct
                 ----------
                 on and as of such date, as though made on and as of such date;

                        (2)   no Default or Event of Default exists or
                 would result from the initial Borrowing or Issuance; and

                        (3)   there has occurred since March 31, 2001 no event
                 or circumstance that has resulted or could reasonably be
                 expected to result in a Material Adverse Effect;

          (viii) DSI Sale. Evidence satisfactory to the Agent of the sale by
                 --------
Danka PLC and its Subsidiaries of DSI in accordance with terms of the Asset
Purchase Agreement or on such other terms as may be acceptable to a majority
(in number) of the Banks on the Steering Committee and the payment to the
"Banks" under the Original Credit Agreement of the net proceeds of such sale
required to be paid pursuant to the Original Credit Agreement;

          (ix)   Bond Exchange. Evidence satisfactory to the Agent that the
                 -------------
exchange of 6.75% Convertible Subordinated Notes due 2002 of Danka PLC for,
among other things, Senior Subordinated Notes and Subordinated Notes has been
closed on the terms described in the Registration Statement on Form S-4 of
Danka PLC in respect thereof or on such other terms as may be acceptable to a
majority (in number) of the Banks on the Steering Committee;

          (x)    Ownership Structure. A certificate of a Responsible Officer of
                 -------------------
Danka PLC, dated as of the Closing Date, setting forth the proper name,
jurisdiction of formation, type of entity, type (s) of authorized and issued
equity interests, identity of ownership of equity interests, and (as to equity
interests required to be subject to a Pledge

                                      55
<PAGE>

         Agreement only) identifying information as to share certificates or
         other evidences of ownership of equity interests with respect to all
         Subsidiaries pledged thereunder;

               (xi)   Blocked Account Agreement. Danka Holding and its
                      -------------------------
         Subsidiaries shall have entered into a blocked account agreement and
         related agreements, each on terms and conditions acceptable to the
         Agent (collectively, the "Blocked Account Agreement"), pursuant to
         which such entities shall establish blocked bank accounts with Bank of
         America or such other banks as shall be acceptable to the Agent and
         shall cause the cash proceeds in such accounts (other than amounts
         specified in such Blocked Account Agreement) to be paid to the Agent on
         each Business Day for application to the repayment of Revolving Loan
         Outstandings pursuant to the last sentence of Section 2.1(a); and
                                                       --------------

               (xii)  Other Documents. Such other approvals, opinions, documents
                      ---------------
         or materials as the Agent or any Bank may reasonably request; and

         (b)   The terms of the Tax Retention Operating Lease shall have been
extended and modified as set forth in the term sheet attached hereto as Exhibit
P.

         5.2   [Intentionally Omitted]

         5.3   Conditions to All Credit Extensions. The obligation of each Bank
               -----------------------------------
to make any Loan to be made by it (including its initial Loan) other than, so
long as no Event of Default shall have occurred and be continuing, the
continuation or conversion of any Loan previously made (which shall remain
subject to the limitations contained in Article II), and the obligation of the
                                        ----------
Issuing Bank to Issue any Letter of Credit (including the initial Letter of
Credit), other than, so long as no Event of Default shall have occurred and be
continuing, the renewals of existing Letters of Credit, is subject to the
satisfaction of the following conditions precedent on the relevant Borrowing
Date or Issuance Date:

         (a)   Irrevocable Notice of Borrowing; L/C Application. For each
               ------------------------------------------------
Syndicated Loan, the Agent shall have received (with, in the case of the initial
Syndicated Loan only, a copy for each applicable Bank) an Irrevocable Notice of
Borrowing and, in the case of any Issuance of any Letter of Credit, the Issuing
Bank and the Agent shall have received an L/C Application or L/C Amendment
Application;

         (b)   Continuation of Representations and Warranties. The
               ----------------------------------------------
representations and warranties in Article VI and in the other Loan Documents
                                  ----------
shall be true and correct on and as of such Borrowing Date or Issuance Date with
the same effect as if made on and as of such Borrowing Date or Issuance Date
(except (i) to the extent such representations and warranties expressly refer to
an earlier date, in which case they shall be true and correct as of such earlier
date, (ii) that references to financial statements described in Sections 6.10(a)
                                                                ----------------
and (b) shall be to the financial statements most recently furnished pursuant to
    ---
Section 7.1(b), and (iii) that the reference to March 31, 2001 in Section
--------------                                                    -------
6.10(b) shall refer to the date of the financial statements most recently
-------
furnished pursuant to Section 7.1(b) or (c); and
                      --------------    ---

         (c)   No Existing Default. No Default or Event of Default shall exist
               -------------------
or shall result from such Borrowing or Issuance.

                                      56
<PAGE>

Each Irrevocable Notice of Borrowing and L/C Application or L/C Amendment
Application submitted by any Company hereunder shall constitute a representation
and warranty by each Company hereunder, as of the date of each such notice and
as of each Borrowing Date, or Issuance Date, as applicable, that the conditions
in this Section 5.3 are satisfied, unless such submission shall be accompanied
        -----------
by a certification to the Agent of a Responsible Officer of a Company (i)
specifying which of the conditions of this Section 5.3 are not satisfied and
                                           -----------
describing in reasonable detail the circumstances relating thereto, and (ii)
certifying that (x) such submission is permitted to be made hereunder as a
continuation or conversion of a Loan previously made or as a renewal of an
existing Letter of Credit and (y) no Event of Default exists as of the date of
such submission.

     5.4  Supplements to Schedules. The Companies may, from time to time but
          ------------------------
in no event less than five (5) Business Days prior to delivery of any
Irrevocable Notice of Borrowing hereunder, amend or supplement Schedules 6.5,
                                                               --------------
6.10, 6.12 and 6.16 to this Agreement by delivering (effective upon receipt) to
-------------------
the Agent and each Bank a copy of such revised Schedule or Schedules which shall
(i) be dated the date of delivery, (ii) be certified by a Responsible Officer as
true, complete and correct as of such date and as delivered in replacement for
the corresponding Schedule or Schedules previously in effect, and (iii) show in
reasonable detail (by blacklining or other appropriate graphic means) the
changes from each such corresponding predecessor Schedule. Notwithstanding
anything to the contrary contained herein or in any of the other Loan Documents,
in the event that the Majority Banks determine based upon such revised Schedules
(whether individually or in the aggregate or cumulatively) that there has been a
material adverse change since the Closing Date, or such later date as the
Companies shall have most recently furnished supplements to Schedules under this
Section 5.4 or financial statements under Section 7.1(b) or (c), in the
-----------                               --------------    ---
business, operations or affairs, financial or otherwise, of Danka PLC and its
Subsidiaries, taken as a whole, the Banks shall have no further obligation to
fund Credit Extensions hereunder, other than, so long as no Event of Default
shall have occurred and be continuing, the continuation or conversion of any
Loan previously made (which shall remain subject to the limitations contained
in Article II) or renewals or extensions of existing Letters of Credit.
   ----------

                                57
<PAGE>

                                  ARTICLE VI

                        REPRESENTATIONS AND WARRANTIES

          Each Company represents and warrants to the Agent and each Bank that:

          6.1    Existence and Power. Such Company and each of its Subsidiaries:
                 -------------------

          (a)    is a corporation, partnership or limited liability company
duly organized, validly existing and in good standing under the laws of the
jurisdiction of its incorporation;

          (b)    has the power and authority and governmental licenses,
authorizations, consents and approvals to own its assets, carry on its business
and to execute, deliver, and perform its obligations under the Loan Documents;

          (c)    is duly qualified and is licensed and in good standing under
the laws of each jurisdiction where its ownership, lease or operation of
property or the conduct of its business requires such qualification or license,
except to the extent failure to so qualify would not have a Material Adverse
Effect; and

          (d)    is in compliance with all Requirements of Law, except to the
extent the failure to so comply would not have a Material Adverse Effect.

          6.2    Authorization; No Contravention. The execution, delivery and
                 -------------------------------
performance by such Company and its Subsidiaries of this Agreement and each
other Loan Document to which such Person is party have been duly authorized by
all necessary action and do not and will not:

          (a)    contravene the terms of any of that Person's Organization
Documents;

          (b)    conflict with or result in a material breach or contravention
of, or the creation of any Lien under, any document evidencing any material
Contractual Obligation to which such Person is a party or any order, injunction,
writ or decree of any Governmental Authority to which such Person or its
property is subject; or

          (c)    violate any Requirement of Law.

          6.3    Governmental Authorization. No approval, consent, exemption,
                 --------------------------
authorization, or other action by, or notice to, or filing with, any
Governmental Authority is necessary or required in connection with the
execution, delivery or performance by, or enforcement against, such Company or
any of its Subsidiaries of the Agreement or any other Loan Document.

          6.4    Binding Effect. This Agreement and each other Loan Document to
                 --------------
which such Company or any of its Subsidiaries is a party constitute the legal,
valid and binding obligations of such Company and any of its Subsidiaries to the
extent it is a party thereto, enforceable against such Person in accordance with
their respective terms (except as may be limited by applicable bankruptcy,
insolvency, or similar laws affecting creditors' rights generally or by
equitable principles relating to enforceability), except for such Subsidiaries
(other than any Company) such that, after the exclusion of such Subsidiaries
from the provisions of this Section
                            -------

                                      58
<PAGE>

6.4, this Section 6.4 would remain true and correct for the Companies and such
---       -----------
Subsidiaries to which is attributable not less than 85% of each of the
consolidated revenues and the consolidated assets of Danka PLC and its
Subsidiaries determined at the end of the most recently ended fiscal year both
before and after giving effect to such exclusion.

     6.5  Litigation: Labor Controversies. There are no actions, suits, labor
          -------------------------------
controversies, proceedings, claims or disputes pending, or to the best knowledge
of such Company, threatened or contemplated, at law, in equity, in arbitration
or before any Governmental Authority, against such Company, or its Subsidiaries
or any of their respective properties which:

     (a)  purport to affect or pertain to this Agreement or any other Loan
Document, or any of the transactions contemplated hereby or thereby; or

     (b)  if determined adversely to such Company or its Subsidiaries, would
reasonably be expected to have a Material Adverse Effect, except as set forth in
Schedule 6.5.
------------

No injunction, writ, temporary restraining order or order of any nature has been
issued by any court or other Governmental Authority purporting to enjoin or
restrain the execution, delivery or performance of this Agreement or any other
Loan Document, or directing that the transactions provided for herein or therein
not be consummated as herein or therein provided.

     6.6  No Default. No Default or Event of Default exists or would result from
          ----------
the incurring of any Obligations by such Company. As of the Closing Date,
neither such Company nor any of its Subsidiaries is in default under or with
respect to any Contractual Obligation in any respect which, individually or
together with all such defaults, could reasonably be expected to have a Material
Adverse Effect, or that would, if such default had occurred after the Closing
Date, create an Event of Default under Section 9.1(e).
                                       --------------

     6.7  Use of Proceeds; Margin Regulations. The Credit Extensions are to be
          -----------------------------------
used solely for general corporate purposes. Neither such Company nor any of its
Subsidiaries is generally engaged in the business of purchasing or selling
Margin Stock or extending credit for the purpose of purchasing or carrying
Margin Stock. Less than 25% of the Property of the Companies and their
Subsidiaries consists of Margin Stock.

     6.8  Title to Properties. Such Company and each of its Subsidiaries have
          -------------------
good record and marketable title in fee simple to, or valid leasehold interests
in, all real property necessary or used in the ordinary conduct of their
respective businesses, except for such defects in title as could not,
individually or in the aggregate, have a Material Adverse Effect. As of the
Closing Date, the property of such Company and its Subsidiaries is subject to no
Liens, other than Liens permitted under Section 8.2.
                                        -----------

     6.9  Taxes. Such Company and its Subsidiaries have filed all Federal and
          -----
other material tax returns and reports required to be filed, and have paid all
Federal and other material taxes, assessments, fees and other governmental
charges levied or imposed upon them or their properties, income or assets
otherwise due and payable, except those which are being contested in good faith
by appropriate proceedings and for which adequate reserves have been provided in
accordance with GAAP. There is no proposed tax assessment against such Company
or any of its Subsidiaries that would, if made, have a Material Adverse Effect.

                                       59
<PAGE>

      6.10  Financial Condition.
            -------------------

      (a)   The audited consolidated financial statements of Danka PLC and its
Subsidiaries dated March 31, 2001 and the related consolidated statements of
income or operations, shareholders' equity and cash flows for the fiscal period
ending on such date:

            (i)   were prepared in accordance with GAAP consistently applied
      throughout the period covered thereby, except as otherwise expressly noted
      therein;

            (ii)  present fairly the financial condition of Danka PLC and its
      Subsidiaries as of the dates thereof and results of operations for the
      periods covered thereby; and

            (iii) except as specifically disclosed in Schedule 6.10, show all
                                                      -------------
      material indebtedness and other liabilities, direct or contingent, of
      Danka PLC and its consolidated Subsidiaries as of the date thereof,
      including liabilities for taxes, material commitments and Contingent
      Obligations, which are required to be disclosed in accordance with GAAP.

      (b)   Except as may otherwise have been disclosed to the Banks in writing
prior to the Closing Date or as described in public filings by Danka PLC with
the Securities and Exchange Commission prior to the Closing Date, since
March 31, 2001, there has been no Material Adverse Effect.

      6.11  Support Documents.
            -----------------

      (a)   The provisions of each of the Support Documents (and the actions
contemplated to be taken thereunder) are effective to create in favor of the
Agent for the benefit of the Banks, a legal, valid and enforceable (i) guaranty
of the obligations described therein except as limited by bankruptcy, insolvency
and similar laws affecting creditors' rights generally and equitable principles
of general application and (ii) duly perfected pledge of all ownership interest
(other than directors' qualifying shares) in the Subsidiaries described in
Schedule IV, except for the Support Documents (or the absence thereof) of such
-----------
Subsidiaries (other than any Company) such that, after the exclusion of such
Subsidiaries from the provisions of this Section 6.11(a), this Section 6.11(a)
                                         ---------------       ---------------
would remain true and correct for the Subsidiaries to which, together with the
Companies, is attributable not less than 85% of each of the consolidated
revenues and the consolidated assets of Danka PLC and its Subsidiaries
determined as of the end of the most recently ended fiscal year both before and
after giving effect to such exclusion

      (b)   All representations and warranties of such Company's Subsidiaries
contained in the Support Documents are true and correct in all material
respects.

      6.12  Copyrights, Patents, Trademarks and Licenses, Etc. Such Company and
            --------------------------------------------------
its Subsidiaries own or are licensed or otherwise have the right to use all of
the patents, trademarks, service marks, trade names, copyrights, contractual
franchises, authorizations and other rights that are reasonably necessary for
the operation of their respective businesses, without material conflict with the
rights of any other Person. To the best knowledge of such Company, no slogan or
other advertising device, product, process, method, substance, part or other
material now employed by such Company or any of its Subsidiaries infringes in
any material respect upon any

                                       60
<PAGE>

rights held by any other Person. Except as specifically disclosed in Schedule
                                                                     --------
6.12, no claim or litigation regarding any of the foregoing is pending or known
----
to be threatened, and no patent, invention, device, application, principle,
statute, law, rule, regulation, standard or code is pending or, to the knowledge
of such Company, proposed, which, in either case, could reasonably be expected
to have a Material Adverse Effect.

      6.13  Subsidiaries. As of the Closing Date, such Company has no
            ------------
Subsidiaries other than those specifically disclosed (and identified as being
Subsidiaries of such Company) in part (a) of Schedule 6.13 and has no equity
                                             -------------
investments in any other corporation or entity other than those specifically
disclosed in Part (b) of Schedule 6.13.
                         -------------

      6.14  Insurance. The Properties of such Company and its Subsidiaries are
            ---------
insured with financially sound and reputable insurance companies not Affiliates
of any Company, in such amounts, with such deductibles and covering such risks
as are customarily carried by companies engaged in similar businesses and owning
similar properties in localities where such Company or such Subsidiary operates;
provided, however, Danka PLC and its Subsidiaries may maintain self insurance as
to risks of the types and in the amounts (and with such reserves) as are
customarily maintained by Persons conducting similar businesses in the same
localities.

      6.15  ERISA Compliance.
            ----------------

      (a)   All pension plans governed by laws other than the laws of the United
States have been funded in amounts at least equal to the present value of the
probable liabilities of the Companies and their Subsidiaries thereunder.

      (b)   Each Plan is in compliance in all material respects with the
applicable provisions of ERISA, the Code and other federal or state law. Each
Plan which is intended to qualify under Section 401(a) of the Code has
received a favorable determination letter from the IRS and to the best knowledge
of the Companies, nothing has occurred which would cause the loss of such
qualification. Danka Holding and each ERISA Affiliate has made all required
contributions to any Plan subject to Section 412 of the Code, and no
application for a funding waiver or an extension of any amortization period
pursuant to Section 412 of the Code has been made with respect to any Plan.

      (c)   There are no pending or, to the best knowledge of the Companies,
threatened claims, actions or lawsuits, or action by any Governmental Authority,
with respect to any Plan which has resulted or could reasonably be expected to
result in a Material Adverse Effect. There has been no prohibited transaction or
violation of the fiduciary responsibility rules with respect to any Plan which
has resulted or could reasonably be expected to result in a Material Adverse
Effect.

      (d)   (i)   No ERISA Event has occurred or is reasonably expected to
occur; (ii) no Pension Plan has any Unfunded Pension Liability; (iii) neither
Danka Holding nor any ERISA Affiliate has incurred, or reasonably expects to
incur, any liability under Title IV of ERISA with respect to any Pension Plan
(other than premiums due and not delinquent under Section 4007 of ERISA) (iv)
neither such Company nor any ERISA Affiliate has incurred, or reasonably expects
to incur, any liability (and no event has occurred which, with the giving of
notice under Section

                                       61
<PAGE>

4219 of ERISA, would result in such liability) under Section 4201 or 4243 of
ERISA with respect to a Multiemployer Plan; and (v) neither such Company nor any
ERISA Affiliate has engaged in a transaction that could be subject to Section
4069 or 4212(c) of ERISA.

      6.16  Environmental Matters. The Companies have reasonably concluded that,
            ---------------------
except as specifically disclosed in Schedule 6.16, Environmental Laws and
                                    -------------
Environmental Claims could not, individually or in the aggregate, reasonably be
expected to have a Material Adverse Effect.

      6.17  Regulated Entities. None of such Company, any Person controlling
            ------------------
such Company, or any Subsidiary, is an "Investment Company" within the meaning
of the Investment Company Act of 1940. Such Company is not subject to regulation
under the Public Utility Holding Company Act of 1935, the Federal Power Act, the
Interstate Commerce Act, any state public utilities code, or any other Federal,
state or foreign statute or regulation limiting its ability to incur
Indebtedness.

      6.18  No Burdensome Restrictions. Neither such Company nor any of its
            --------------------------
Subsidiaries is a party to or bound by any Contractual Obligation, or subject to
any restriction in any Organization Document, or any Requirement of Law, which
could reasonably be expected to have a Material Adverse Effect.

      6.19  Full Disclosure. Neither this Agreement nor any other Loan Document
            ---------------
or certificate or document executed and delivered by or on behalf of any Company
or any Subsidiary in accordance with Section 5.1 contains any misrepresentation
                                     -----------
or untrue statement of material fact or omits to state a material fact
necessary, in light of the circumstance under which it was made, in order to
make any such representation or statement contained therein not misleading in
any material respect.

      6.20  Immunity. The Companies and the Guarantors are generally subject to
            --------
suit and none of them nor any of their properties or revenues enjoys any right
of immunity from judicial proceedings.

      6.21  Existing Indebtedness. The Obligations are senior in right of
            ---------------------
payment to all Subordinated Indebtedness and are not by their terms subordinated
in right of payment to any other Indebtedness of any Company.

                                       62
<PAGE>

                                   ARTICLE VII

                             AFFIRMATIVE COVENANTS

      So long as any Bank shall have any Commitment hereunder, or any Loan or
other Obligation shall remain unpaid or unsatisfied, or any Letter of Credit
shall remain outstanding, unless the Majority Banks waive compliance in writing:

      7.1   Financial Information, Reports, Notices, Etc. The Companies will
            ---------------------------------------------
furnish, or will cause to be furnished, to the Agent copies, with sufficient
copies for the Banks, of the following financial statements, reports, notices
and information:

      (a)   as soon as available and in any event within 10 Business Days after
the end of any calendar month, the Borrowing Base Report with respect to such
prior month, certified by the chief financial officer, treasurer or the
secretary-controller of Danka PLC.

      (b)   as soon as available and in any event within 50 days after the end
of each of the first three fiscal quarters of each fiscal year of Danka PLC, the
consolidated balance sheets and statements of earnings and cash flow of Danka
PLC and its Subsidiaries, such balance sheets and statements of earnings and
cash flow, where required, in the case of Danka PLC and its Subsidiaries, to be
prepared in accordance with GAAY in a manner consistent with past practices of
Danka PLC, certified by the chief financial officer, treasurer or the
secretary-controller of Danka PLC;

      (c)   as soon as available and in any event within 95 days after the end
of each fiscal year of Danka PLC commencing with its fiscal year ending
March 31, 2002, a copy of the annual audit report for such fiscal year for Danka
PLC and its Subsidiaries, including therein the consolidated balance sheet of
Danka PLC and its Subsidiaries as of the end of such fiscal year and
consolidated statements of earnings and cash flow of Danka PLC and its
Subsidiaries for such fiscal year, certified without any Impermissible
Qualification by KPMG Audit PLC or other internationally recognized independent
public accountants, together with a certificate from such accountants to the
effect that (i) the consolidated financial statements have been prepared in
accordance with GAAP consistently applied and present fairly the financial
condition and results of operations of Danka PLC and its Subsidiaries and (ii)
in making the examination necessary for the signing of such annual report by
such accountants, they have not become aware of any Default or Event of Default
that has occurred and is continuing, or, if they have become aware of such
Default or Event of Default, describing such Default or Event of Default and the
steps, if any, being taken to cure it;

      (d)   together with the financial statements furnished under preceding
clauses (a) and (b), a certificate substantially in the form of Exhibit B, as
                                                                ---------
the same may be amended, modified or supplemented from time to time (the
"Compliance Certificate"), signed by the treasurer, the chief financial officer,
the secretary-controller or the chief executive officer of Danka PLC dated the
date of such annual or such quarterly financial statement, as the case may be,
to the effect that no Default or Event of Default has occurred and is
continuing, or, if there is any such event, describing it and the steps, if any,
being taken to cure it, and containing a computation of each of the financial
ratios and restrictions contained in Article VIII;
                                     ------------

                                       63
<PAGE>

      (e)   promptly and in any event within 30 days after receiving such
reports, copies of all management reports submitted to a Company by its
independent public accountants in connection with each audit made by such
accountants of the books of a Company or any Subsidiary;

      (f)   as soon as possible and in any event within five Business Days of
any material change in its customary accounting practices, notice thereof and
copies of all documentation relating thereto;

      (g)   as soon as possible and in any event within ten Business Days after
such Company has become aware of the occurrence of each Default or Event of
Default, a statement of a Responsible Officer of such Company setting forth
details of such Default or Event of Default and the action which such Company
has taken and proposes to take with respect thereto;

      (h)   as soon as possible and in any event within 10 Business Days after
(x) such Company has become aware of the occurrence of any known material
adverse development with respect to any litigation, action, proceeding or labor
controversy described in Section 6.5 or (y) the commencement of any known labor
                         -----------
controversy, litigation, action or proceeding of the type described in Section
                                                                       -------
6.5, notice thereof and copies of all documentation relating thereto;
---

      (i)   as soon as possible and in any event within 30 days after the
sending or filing thereof, copies of all reports which Danka PLC sends to any of
its security holders, and all reports and registration statements which any
Company or any of its Subsidiaries files with the Securities and Exchange
Commission or any national (including any foreign) securities exchange;

      (j)   immediately upon becoming aware of the occurrence of any of the
following events affecting Danka Holding or any ERISA Affiliate (but in no event
more than 10 Business Days after such event), notice with respect to the
occurrence of any of the following:

            (i)   an ERISA Event;

            (ii)  a material increase in the Unfunded Pension Liability of any
      Pension Plan;

            (iii) the adoption of, or the commencement of contributions to, any
      Plan subject to Section 412 of the Code by such Company or any ERISA
      Affiliate; or

            (iv)  the adoption of any amendment to a Plan subject to Section 412
      of the Code, if such amendment results in a material increase in
      contributions or Unfunded Pension Liability;

      (k)   immediately upon becoming aware of any other event or circumstance
(but in no event more than 10 Business Days after such event or circumstance)
which has had or is reasonably likely to have a Material Adverse Effect
(without, for purposes of this notice provision, giving effect to the proviso
contained in the definition of "Material Adverse Effect"), notice thereof and
copies of all documentation relating thereto;

                                       64
<PAGE>

      (l)   within 10 Business Days after the confirmed loss of any contracts
with a vendor the sales under which contracts aggregate at least 15% of the
revenues of Danka PLC and its Subsidiaries for the most recent four fiscal
quarter period, notice thereof;

      (m)   [Intentionally Omitted];

      (n)   within 125 days after the end of each fiscal year, a list of all
subsidiaries of Danka PLC and the country in which each was organized and the
country in which each is doing business together with sufficient information to
determine whether (i) such Subsidiaries are Excluded Country Subsidiaries or
Inactive Subsidiaries and (ii) any country has become an Included Country;

      (o)   such other information respecting the financial condition or
operations of each Company or any of its Subsidiaries as any Bank through the
Agent may from time to time reasonably request;

      (p)   as soon as practicable, but in any event within thirty (30) days of
the end of each calendar month, the monthly consolidated balance sheet and
consolidated statements of earnings and cash flow of Danka PLC and its
Subsidiaries, certified in writing by any representative authorized to provide
the certification required by Section 7.1(d) of this Agreement to have been
                              --------------
prepared in accordance with GAAP in a manner consistent with past practices of
Danka PLC, and to the best knowledge of such signatory to be true, correct, and
complete in all material respects, subject to necessary audit adjustments.

      7.2   Compliance with Laws, Etc. Each Company will, and will cause each of
            --------------------------
its Subsidiaries to, comply in all material respects with applicable laws,
rules, regulations and orders, such compliance to include (without limitation):

      (a)   except as otherwise permitted under Section 8.7, the maintenance and
                                                -----------
preservation of its corporate existence and qualification as a foreign
corporation where such qualification is appropriate and, as to qualification
only, where the failure to be so qualified would have or be reasonably likely to
have a Material Adverse Effect on such Person (for purposes of this Section
                                                                    -------
7.2(a), "Material Adverse Effect" shall be applied (x) without reference to the
------
proviso contained in the definition thereof and (y) all references to any
Company or any Subsidiary shall be deemed to refer solely to such Person); and

      (b)   the payment, before the same become delinquent, of all material
taxes, assessments and governmental charges imposed upon it or upon its property
the failure to pay or satisfy which could reasonably be expected to have a
Material Adverse Effect, except to the extent being diligently contested in good
faith by appropriate proceedings and for which adequate reserves in accordance
with GAAP shall have been set aside on its books.

      7.3   Maintenance of Properties. Each Company will, and will cause each of
            -------------------------
its Subsidiaries to, maintain, preserve, protect and keep its properties in good
repair, working order and condition, and make necessary and required repairs,
renewals and replacements so that its business carried on in connection
therewith may be properly conducted at all times unless such Company determines
in good faith that the continued maintenance of any of its properties is no

                                       65
<PAGE>

longer economically desirable, except where the failure to do so could not
reasonably be expected to have a Material Adverse Effect.

      7.4   Insurance. Each Company will, and will cause each of its
            ---------
Subsidiaries to, maintain or cause to be maintained with responsible insurance
companies insurance with respect to its material properties and business
(including business interruption insurance) against such casualties and
contingencies and of such types and in such amounts as is customary in the case
of similar businesses and will, upon request of the Agent or any Bank, furnish
to each Bank at reasonable intervals a certificate of a Responsible Officer of
such Company setting forth the nature and extent of all insurance maintained by
such Company and its Subsidiaries in accordance with this Section.

      7.5   Books and Records. Each Company will, and will cause each of its
            -----------------
Subsidiaries to, keep books and records which accurately reflect in all material
respects all of its business affairs and transactions and (i) so long as no
Default or Event of Default has occurred and is continuing, upon 10 Business
Days' notice and (ii) at any time after the occurrence and during the
continuance of a Default or Event of Default, permit the Agent and each Bank or
any of their respective representatives to visit all of its offices during
normal business hours, to discuss its and its Subsidiaries' financial matters
with its principal executive officers and independent public accountants (and
each Company hereby authorizes such independent public accountants to discuss
such Company's and its Subsidiaries' financial matters with each Bank or its
representatives whether or not any representative of such Company is present)
and to examine (and photocopy extracts from) any of its books or other corporate
records. Each Company shall pay any photocopy charges (or such Company shall
provide photocopies) and any fees of such independent public accountants
incurred in connection with the Agent's or any Bank's exercise of its rights
pursuant to this Section at any time after the occurrence and during the
continuance of a Default or Event of Default.

      7.6   Maintenance of Existence, Etc. Subject to the provisions of Section
            ------------------------------                              -------
8.7, each Company will, and will cause each of its Subsidiaries to, conduct its
---
business as it is conducted as of the Closing Date subject to changes in the
ordinary course and do such things as are reasonably necessary to maintain,
preserve, renew and keep in full force and effect its rights, privileges,
licenses, patents, patent rights, copyrights, trademarks, trade names,
franchises and other authority to the extent material and necessary for the
conduct of its respective business in the ordinary course as conducted from time
to time.

      7.7   Intercompany Loans. Each Company will cause each intercompany loan
            ------------------
or advance (other than accounts receivable or accounts payable created in the
ordinary course of business) by such Company to any Guarantor or by any of such
Company's Subsidiaries to any Guarantor or to such Company to be accurately
recorded on and evidenced at all times by the books and records of each of the
obligor and obligee of such intercompany loan or advances.

      7.8   Additional Support Documents. Each Company will cause (i) every
            ----------------------------
Included Country Operating Company and every Included Country Holding Company
(excluding Dankalux Sari, Danka Luxembourg Sarl and Restricted Subsidiaries)
whether on the Closing Date or thereafter, to execute and deliver, (x) as
promptly as practicable but in any event within 90 days after (A) the creation
or Acquisition of any such Subsidiary operating in a country that is

                                       66
<PAGE>

an Included Country at the time of its creation or Acquisition, or (B) such
Subsidiary ceasing to be an Inactive Subsidiary, or (y) within 90 days after any
country becomes an Included Country, a Guaranty, (ii) each Person owning any
equity interest (other than directors' qualifying shares) in each such Included
Country Operating Company and each such Included Country Holding Company not
owned by Dankalux Sarl or Restricted Subsidiaries to execute and deliver within
the time period specified in clause (i) above a Pledge Agreement (or supplement
to an existing Pledge Agreement of such Person) pledging such equity interest,
together with such resolutions, stock certificates, opinions of counsel,
incumbency certificates and other documentation as the Agent may reasonably
require and (iii) each of the Companies and their Subsidiaries (each, a "Subject
Entity") operating in the United States or in the countries as to which security
agreements or other arrangements referred to in Section 7.15 are requested by
the Steering Committee (each of the United States and such other countries being
a "Subject Country"), to execute and deliver, as soon as practicable but in any
event within 90 days after the creation or Acquisition of any Subject Entity, or
(y) within 90 days (or such shorter period as may be required by the proviso to
the first clause of Section 5.1) after any country becomes a Subject Country,
appropriate Security Agreements together with such resolutions, financing
statements, opinions of counsel, incumbency certificates and other documentation
as the Agent may reasonably require. Notwithstanding the foregoing provisions of
this Section 7.8 and the definitions of "Included Country" and "Excluded
     -----------
Country" contained herein,

            (i)   it is the intent of the parties hereto that not less than 85%
      of each of the consolidated revenues and the consolidated assets of Danka
      PLC and its Subsidiaries for every fiscal year during the term of this
      Agreement shall be attributable to the operations and assets of the
      Companies and the Guarantors and, in furtherance thereof, if at any time
      the addition of Guarantors shall be required to meet such thresholds, then
      the Companies shall promptly notify the Agent of such event which shall
      identify such additional country or countries which are to be treated as
      Included Countries, and shall promptly cause to be executed and delivered
      such additional Guaranties of all resulting Included Country Operating
      Companies and Included Country Holding Companies pertaining to such
      additional country or countries, appropriate Pledge Agreements (or
      supplements to existing Pledge Agreements), and related documents
      described in the first sentence of this Section 7.8; and
                                              -----------

            (ii)  in the event that, with respect to countries that become
      Included Countries after the date hereof (other than by election of the
      Companies pursuant to the immediately preceding clause (i)), the laws of,
      or action by a competent Governmental Authority in, the applicable
      Included Country (a "Governmental Impairment") shall prohibit or would
      render unenforceable the Guaranties or Pledge Agreements otherwise
      required to be furnished pursuant to the first sentence of this Section
                                                                      -------
      7.8, then the Companies shall not be deemed to be in default in the
      ---
      performance of the provisions of this Section 7.8 if (A) the Companies
                                            -----------
      shall (x) give prompt (but in no event later than 30 days after the
      creation or acquisition of such Subsidiary or such country becoming an
      Included Country) notice of the existence of any Governmental Impairment
      to the Agent, and (y) use, and cause the affected Subsidiaries to use,
      their best efforts to eliminate or cure the circumstances giving rise to
      such Governmental Impairment, and (B) excluding the Subsidiaries which
      remain subject to Governmental Impairments, not less than 85% of each of
      the consolidated revenues and the consolidated assets of Danka PLC and its

                                       67
<PAGE>

      Subsidiaries determined as at the end of the most recently ended fiscal
      year both before and after giving effect to such exclusion shall be
      attributable to the operations and assets of the Companies and the
      Guarantors. The Companies shall not make any Investments in any Guarantor
      (or in any Person which upon giving effect to such Investment would result
      in such Subsidiary being required to become a Guarantor), if the Guaranty
      of such Guarantor is limited as to amount unless the Majority Banks shall
      deem such Guaranty (or a Substitute Guaranty provided by such Guarantor
      together with such resolutions, opinions of counsel, incumbency
      certificates and other documentation as the Agent may require) in a
      sufficient amount (it being agreed that the Guaranties delivered and
      accepted as of the Closing Date are in a sufficient amount). At any time
      if the Majority Banks request a replacement Guaranty from a Guarantor,
      which has previously delivered a Guaranty in a limited amount, in a
      greater amount and the net worth of such Guarantor shall have increased
      materially since the delivery of its Guaranty, the Companies shall cause
      to be delivered to the Agent such a Guaranty in such greater amount as the
      Majority Banks may request, if permitted by applicable law, together with
      such resolutions, opinions of counsel, incumbency certificates and other
      documentation as the Agent may reasonably request.

      7.9   Compliance with ERISA. Each Company will, and will cause each of its
            ---------------------
ERISA Affiliates to: (a) maintain each Plan in compliance in all material
respects with the applicable provisions of ERISA, the Code and other federal or
state law; (b) cause each Plan which is qualified under Section 401(a) of the
Code to maintain such qualification; and (c) make all required contributions to
any Plan subject to Section 412 of the Code, if the failure to do any or all of
the foregoing could reasonably be expected to have a Material Adverse Effect.

      7.10  Release of Pledge. In connection with any merger or consolidation
            -----------------
transaction permitted under Section 8.7 and in which transaction any Person
                            -----------
whose equity interests have been pledged to the Agent pursuant to any Support
Document shall not be the survivor thereof, upon the written request to the
Agent by, and at the expense of, the Companies, the Agent shall take such action
as shall be necessary, without impairing any remaining rights under the Loan
Documents, to release such equity interests from such pledge under the
applicable Support Documents; provided, however, that substantially
simultaneously with such release the Agent shall receive such Support Documents
and related share certificates, evidences of registration of lien, opinions and
other items as the Agent may reasonably require conferring upon the Agent (or
providing assurances as to) a perfected lien (of substantially equivalent or
higher priority as the released lien) in the equity interests (other than
directors' qualifying shares) of such resulting or surviving entity.

      7.11  Swap Contracts. Within 90 days of the Closing Date, the Companies
            --------------
shall enter into Swap Contracts or other similar arrangements providing
protection from material fluctuations in interest rates on the Loans, such Swap
Contracts to be in an aggregate notional amount and on such other terms as shall
be reasonably acceptable to the Agent.

      7.12  Business Plan. The Companies shall as soon as practicable after the
            -------------
end of each fiscal year, but in any case not later than 30 days after such
fiscal year-end, deliver to the Agent and the Banks, a revised three-year
business plan (including without limitation a balance sheet, income statement
and statement of cash flow, in each case to include forecasts on a monthly

                                       68
<PAGE>

basis for the immediate succeeding fiscal year, and then on a yearly basis for
each of the next two fiscal years) in reasonable detail.

      7.13  PricewaterhouseCoopers Retention. The Companies acknowledge and
            --------------------------------
agree that the Agent may, in its sole discretion, from time to time cause its
counsel to retain PricewaterhouseCoopers LLP as an independent business,s
consultant (the "Consultant") to assess on behalf of the Agent, its counsel and
                 ----------
the Banks the operations, finances, and business affairs of Danka PLC and its
Subsidiaries and to furnish reports of its findings and recommendations solely
to the Agent, its counsel and the Banks. The Companies jointly and severally
agree to pay all reasonable fees, costs, and expenses of the Consultant incurred
in connection with the performance by the Consultant of its duties described in
this paragraph. The Companies shall, and shall cause all Subsidiaries to,
cooperate fully and in a timely manner with the Consultant, including its agents
and employees.

      7.14  Rating. The Companies shall, use their best efforts to obtain a
            ------
private rating from Moody's or, if no such private rating can be so obtained
from Moody's S&P with respect to each of the Revolving Loans, Term Loans and
L/Cs.

      7.15  Foreign Asset Liens. In the event that the Steering Committee of the
            -------------------
Banks shall have requested Danka PLC to do so, Danka PLC shall, or shall cause
its Subsidiaries to, as promptly as practicable, enter into such security
agreements or other arrangements as may be reasonably requested by the Steering
Committee in order to grant to the Banks a lien and security interest in the
assets of any Subsidiary of Danka PLC operating in Canada, Germany, Netherlands
or United Kingdom.

      7.16  Release of International Swing Line Banks. The Companies shall
            -----------------------------------------
deliver to the International Swing Line Banks, as soon as practicable but no
later than 30 days after the Closing Date, a release in form reasonably
acceptable to the International Swing Line Banks, executed and delivered by each
of the Companies and the International Swing Line Borrowers (as defined in the
International Swing Line Agreement).

                                  ARTICLE VIII

                               NEGATIVE COVENANTS

      So long as any Bank shall have any Commitment hereunder, or any Loan or
other Obligation shall remain unpaid or unsatisfied, or any Letter of Credit
shall remain outstanding, unless the Majority Banks waive compliance in writing:

      8.1   Business Activities. Each Company will not, and will not permit any
            -------------------
of its Subsidiaries to, engage in any business activity, except selling,
leasing, renting and servicing photocopiers, typewriters, facsimile and other
automated office equipment and parts, services and supplies, networking,
outsourcing, facilities management and such other activities as such Company is
presently engaged in subject to changes in the ordinary course, and such
activities as may be incidental or related thereto.

                                       69
<PAGE>

      8.2   Liens.
            -----

      (a)   Negative Pledge. Each Company will not, and will not permit any
            ---------------
Subsidiary to, cause or permit, or agree or consent to cause or permit in the
future (upon the happening of a contingency or otherwise), any of their
respective Property, whether now owned or hereafter acquired, to be subject to a
Lien except the following (none of which (except as expressly permitted under
the Pledge Agreements) shall be permitted to exist in respect of any collateral
pledged to the Agent under any of the Loan Documents):

            (i)   Liens securing taxes, assessments or governmental charges or
      levies or the claims or demands of materialmen, mechanics, carriers,
      warehousemen, landlords and other like Persons and Liens arising by
      operation of law, in each case securing amounts not yet due;

            (ii)  Liens incurred or deposits made in the ordinary course of
      business:

                  (a)   (1)   in connection with worker's compensation,
            unemployment insurance, social security and other like laws; and (2)
            to secure the performance of letters of credit, bids, tenders, sales
            contracts, leases, statutory obligations, surety and performance
            bonds (of a type other than as set forth in Section 8.2(a)(iii)) and
                                                        -------------------
            other similar obligations not incurred in connection with the
            borrowing of money, the obtaining of advances or the payment of the
            deferred purchase price of Property;

                  (b)   in connection with the purchasing of Inventory;
            provided, that any such purchase of Inventory is incidental to the
            conduct of the business of such Company or such Subsidiary in
            accordance with its then current business practices, such Liens are
            in the nature of a vendor's lien or a reservation of title and the
            obligations secured by such Liens are trade payables incurred in the
            ordinary course of such Company's or such Subsidiary's business and,
            after giving effect thereto, no Default or Event of Default would
            exist under Section 8.3; and
                        -----------

                  (c)   in connection with account netting and other similar
            treasury management functions;

            (iii) Liens:

                  (a)   arising from judicial attachments and judgments,

                  (b)   securing appeal bonds or supersedeas bonds, or

                  (c)   arising in connection with court proceedings (including,
            without limitation, surety bonds and letters of credit or any other
            instrument serving a similar purpose);

            provided, that the execution or other enforcement of such Liens is
            effectively stayed and the claims secured thereby are being actively
            contested in good faith

                                       70
<PAGE>

            and by appropriate proceedings; and provided, further that the
            aggregate amount so secured will not at any time exceed $10,000,000;

            (iv)  Liens on Property of a Subsidiary; provided, that such Liens
      secure only obligations owing to a Company;

            (v)   Liens in the nature of reservations, exceptions,
      encroachments, easements, rights-of-way, covenants, conditions,
      restrictions, leases and other similar title exceptions or encumbrances
      affecting real Property, provided, that such exceptions and encumbrances
      do not materially interfere with the use of such Properties in the
      ordinary conduct of the owning Person's business;

            (vi)  Liens in existence on the date hereof, more specifically
      described on Schedule 8.2(a)(vi);
                   -------------------

            (vii) Liens on Property acquired, modified or constructed by (or
      assumed by) such Company or any Subsidiary after the date hereof to secure
      Indebtedness of such Company or such Subsidiary incurred in connection
      with such acquisition, modification or construction (whether by way of a
      capital lease or otherwise); provided, that:

                  (a)   no such Lien shall extend to or cover any Property other
            than the Property being acquired, modified or constructed,

                  (b)   no such Lien shall secure Indebtedness in an amount
            exceeding 100% (or in the case of real estate 95%) of the cost of
            acquisition, modification or construction of the particular Property
            to which such Indebtedness relates,

                  (c)   such Lien shall be created by such Company or such
            Subsidiary (or, as to property acquired in an Acquisition, by the
            predecessor in interest in such Property) concurrently with or
            within one hundred twenty (120) days of such acquisition,
            modification or construction, and

                  (d)   no Event of Default shall exist at the time of or after
            giving effect to such acquisition, modification or construction;

            (viii) Liens securing Indebtedness permitted under Sections 8.13(d);
                                                               ----------------

            (ix)  Liens in favor of the Agent or any of the Banks under the Loan
      Documents; and

            (x)   Liens expressly permitted under the terms of any other Loan
      Documents.

      (b)   Financing Statements. Each Company will not, and will not permit any
            --------------------
Subsidiary to, sign or file a financing statement under the Uniform Commercial
Code of any jurisdiction that names such Company or such Subsidiary as debtor,
or sign any security agreement authorizing any secured party thereunder to file
any such financing statement, except, in any such case, a financing statement
filed or to be filed to perfect or protect a security interest that such Company
or such Subsidiary is entitled to create, assume or incur, or permit to exist,

                                       71
<PAGE>

under the foregoing provisions of this Section 8.2, or to evidence for
                                       -----------
informational purposes a lessor's interest in Property leased to such Company or
any such Subsidiary or a consignor's interest in property held on consignment by
such Company or any such Subsidiary.

      8.3   Financial Condition. Danka PLC will not permit:
            -------------------

      (a)   Adjusted Consolidated Net Worth. At any time on and after the
            -------------------------------
Closing Date, the Adjusted Consolidated Net Worth of Danka PLC and its
Subsidiaries to be less than the sum of (A) an amount equal to 75% of the
Adjusted Consolidated Net Worth of Danka PLC and its Subsidiaries on June 30,
2001 plus (B) an amount equal to 50% of the consolidated net income of Danka PLC
and its Subsidiaries (if positive) for each calendar quarter commencing on or
after July 1, 200l (on a cumulative basis).

      (b)   Minimum EBITDA to Interest. The ratio for any period of (a)
            --------------------------
Consolidated EBITDA for such period to (b) cumulative cash interest and bank
fees payable during such period, in each case of Danka PLC and its Subsidiaries
(i) for the fiscal quarter ending on September 30, 2001 to be less than .55 to
1.00, (ii) for the two fiscal quarters ending on December 31, 2001 to be less
than 1.45 to 1.00, (iii) for the three fiscal quarters ending on March 31, 2002
to be less than 2.04 to 1.00, (iv) for the rolling four fiscal quarter period
ending on June 30, 2002 to be less than 2.11 to 1.00, (v) for the rolling four
fiscal quarter period ending on September 30, 2002 to be less than 2.37 to 1.00,
(vi) for the rolling four fiscal quarter period ending on December 31, 2002 to
be less than 2.56 to 1.00, (vii) for the rolling four fiscal quarter period
ending on March 31, 2003, and for each rolling four fiscal quarter period
ending in any calendar quarter thereafter, to be less than 2.74 to 1.00;

      (c)   Minimum EBITDA. The cumulative Consolidated EBITDA of Danka PLC and
            --------------
its Subsidiaries (i) for the fiscal quarter ending on September 30, 2001 to be
less than $5,000,000, (ii) for the two fiscal quarters ending on December 31,
2001 to be less than $25,900,000, (iii) for the three fiscal quarters ending on
March 31, 2002 to be less than $54,000,000, (iv) for the rolling four fiscal
quarter period ending on June 30,2002 to be less than $83,200,000, (v) for the
rolling four fiscal quarter period ending on September 30, 2002 to be less than
$91,500,000, (vi) for the rolling four fiscal quarter period ending on December
31, 2002 to be less than $97,200,000, (vii) for the rolling four fiscal quarter
period ending on March 31, 2003, and for each rolling four fiscal quarter period
ending in any calendar quarter thereafter, to be less than $103,200,000; or

      (d)   Capital Expenditures. Capital Expenditures (i) for the nine month
            --------------------
period ending March 31, 2002 to exceed $50,100,000; (ii) for fiscal year 2003 to
exceed $83,200,000; and (iii) for fiscal year 2004 to exceed $79,100,000.

      8.4   Investments. Each Company will not, and will not permit any of its
            -----------
Subsidiaries to, make, incur, assume or suffer to exist any Investment in any
other Person, except, subject to the provisions of Section 7.8:
                                                   -----------

            (a)   Investments existing on the Closing Date and identified in
      Schedule 8.4(a)(i) and Investments that result from the conversion of
      ------------------
      intercompany debt owed by

                                       72
<PAGE>

      Subsidiaries to equity in an amount not to exceed the applicable amounts
      set forth with respect to such Subsidiaries on Schedule 8.4(a)(ii).
                                                     -------------------

            (b)   Cash Equivalent Investments;

            (c)   any Investment which when made complies with the requirements
      of the definition of the term "Cash Equivalent Investment" may continue to
      be held notwithstanding that such Investment if made thereafter would not
      comply with such requirements;

            (d)   loans and advances by such Company or any of its Subsidiaries
      to any Guarantor or a Company or Contingent Obligations of such Company or
      any of its Subsidiaries for the benefit of any Guarantor or any other
      Company; provided, however, that each such loan or advance shall be
      evidenced as required by Section 7.7; provided, further, that the
                               -----------  --------  -------
      outstanding amount of all such Investments in any Guarantor shall not
      exceed the maximum amount of Investment for such Guarantor listed on
      Schedule 8.4(d).
      ---------------

            (e)   any other Investments not to exceed 10% of Adjusted
      Consolidated Net Worth in the aggregate at any time outstanding; provided,
                                                                       --------
      however, that in the case of any Acquisition pursuant to this clause (e),
      -------
      the amount of the related Investment shall be equal to the cash paid to
      the seller plus all notes or securities (other than common equity
      securities of Danka PLC) or other consideration delivered to the seller by
      Danka PLC and its Subsidiaries in connection with such Acquisition; and

            (f)   no Investment otherwise permitted by clause (e) shall be
      permitted to be made if, immediately before or after giving effect
      thereto, any Default or Event of Default shall have occurred and be
      continuing. In determining whether or not a Default or Event of Default
      would occur, the calculations set forth in Section 8.3 shall be made on a
                                                 -----------
      pro forma basis, as of the end of the last fiscal quarter prior thereto,
      as if the Investment had been made prior to the period of any such
      calculations.

      8.5   Restricted Payments, Etc. On and at all times after the date hereof
            -------------------------
Danka PLC will not, and will not permit any of its Subsidiaries to, declare, pay
or make any dividend or distribution (in cash, property or obligations) on any
shares of any class of capital stock or share capital (now or hereafter
outstanding) of Danka PLC or on any warrants, options or other rights with
respect to any shares of any class of capital stock or share capital (now or
hereafter outstanding) of Danka PLC (other than dividends or distributions
payable in shares of any class of its capital stock or share capital or warrants
to purchase its capital stock or share capital or splitups or reclassifications
of its capital stock or share capital into additional or other shares of any
class of its capital stock or share capital), or apply, or permit any of its
Subsidiaries to apply, any of its funds, property or assets to the purchase,
redemption, sinking fund or other retirement of, or agree or permit any of its
Subsidiaries to purchase or redeem, any shares of any class of capital stock or
share capital (now or hereafter outstanding) of Danka PLC, or warrants, options
or other rights with respect to any shares of any class of capital stock or
share capital (now or hereafter outstanding) of Danka PLC.

                                       73
<PAGE>

      Notwithstanding the foregoing and so long as there shall not exist an
Event of Default which is continuing, any wholly owned (other than with respect
to directors' qualifying shares) Subsidiary of Danka PLC may pay dividends or
other distributions to Danka PLC or any other such wholly owned Subsidiary of
Danka PLC.

      8.6   Senior Subordinated Notes or Subordinated Notes; TROL. Neither Danka
            -----------------------------------------------------
PLC nor any Subsidiary shall (a) repurchase, redeem or make any principal
payment on any Senior Subordinated Notes or Subordinated Notes, or (b)
repurchase, redeem or make any principal payment on, in each case prior to the
final maturity thereof, any of the 6.75% Convertible Subordinated Notes due 2002
of Danka PLC; provided, however, that Danka PLC may at any time issue its common
              --------  -------
equity (or American Depository Receipts evidencing its common equity) in
exchange for all or any portion of its Subordinated Indebtedness. Neither Danka
PLC nor any Subsidiary shall enter into any amendment, modification or waiver of
the Tax Retention Operating Lease (other than the amendment contemplated by
Section 5.1(b)) that would have an adverse effect on Danka PLC or any Subsidiary
--------------
or the Banks.

      8.7   Consolidation Merger, Etc. Each Company will not, and will not
            --------------------------
permit any of its Subsidiaries to, liquidate or dissolve, consolidate with, or
merge into or with, any other corporation, or (except as permitted by Section
                                                                      -------
8.4(e)) purchase or otherwise acquire all or substantially all of the assets of
------
any Person (or of any division thereof) except:

            (a)   any Subsidiary may liquidate or dissolve voluntarily into, and
      may merge with and into, such Company or any Subsidiary, and the assets or
      stock of any Subsidiary may be purchased or otherwise acquired by such
      Company or any Subsidiary; provided, however, that (i) Agent shall have
      received at least 15 days' prior written notice thereof and (ii) the
      applicable requirements of Section 7.8 shall have been complied with in
                                 -----------
      connection with such transaction; and

            (b)   such Company or any Subsidiary may merge with any other Person
      if (i) no Default or Event of Default has occurred or would occur after
      giving effect thereto, (ii) the general nature of its business is not
      changed and (iii) the surviving entity is a Company (in the case of a
      merger involving a Company) or a Subsidiary or an entity which is
      wholly-owned by a wholly-owned Subsidiary (in the case of a merger
      involving a Subsidiary); provided, however, that (i) Agent shall have
      received at least 15 days' prior written notice thereof and (ii) Companies
      shall have complied with the applicable requirements of Section 7.8 in
                                                              -----------
      connection with such transaction. Notwithstanding the foregoing, nothing
      in this clause (b) shall prohibit a merger solely for the purpose of
      selecting an alternate jurisdiction of incorporation; provided, further,
      that the Companies shall have complied with the requirements of Section
                                                                      -------
      7.8 at or prior to such merger. In determining whether or not a Default or
      ---
      Event of Default would occur, the calculations set out in Section 8.3
                                                                -----------
      shall be made on a pro forma basis, as of the end of the last fiscal
      quarter prior thereto, as if the merger had occurred prior to the period
      of such calculations.

      8.8   Asset Dispositions, etc. Each Company will not, and will not permit
            ------------------------
any of its Subsidiaries to, sell, transfer, lease, contribute or otherwise
convey, or grant options, warrants or

                                       74
<PAGE>

other rights with respect to, all or any substantial part of its assets
(including accounts receivable and capital stock of Subsidiaries) to any Person,
unless:

            (a)   such sale, transfer, lease, contribution or conveyance is in
      the ordinary course of its business or is permitted by Section 8.7;
                                                             -----------

            (b)   the net book value of such assets which are sold other than
      those sold, transferred, leased, contributed or conveyed in the ordinary
      course of business by Danka PLC and its Subsidiaries since the Closing
      Date does not exceed $25,000,000; provided, however, that (i) the
                                        --------  -------
      consideration paid by any purchaser of such assets is 100% in cash, (ii)
      such sale is made on an arms-length basis and for fair market value, as
      determined by the Board of Directors of the seller thereof and, if the
      purchase price for such asset sale equals or exceeds $5,000,000, the Board
      of Directors of Danka PLC; and (iii) if the purchase price for such asset
      sale equals or exceeds $10,000,000 then the Companies shall deliver to
      Agent a fairness opinion in form and substance acceptable to the Agent
      issued by a nationally recognized appraisal, accounting or investment
      banking firm;

            (c)   such sale, transfer or disposition is the sale, transfer or
      disposition of the assets or equity of any or all of DSI on the terms set
      forth in the Asset Purchase Agreement or on such other terms as may be
      acceptable to a majority (in number) of the Banks on the Steering
      Committee; or

            (d)   such sale, transfer or disposition is the sale, transfer or
      disposition of the assets or equity of any or all of the Companies'
      operations in the following countries: Austria, Chile, Columbia, Greece,
      Hungary, Panama, Poland, Russia, Switzerland, Venezuela; and the following
      individual entities: Ameritrend Corporation, Systems Resources LTD;
      subject in each case under this clause (d) to compliance with the proviso
                                      ----------
      set forth in clause (b) above.
                   ----------

      8.9   Transactions with Affiliates. Each Company will not, and will not
            ----------------------------
permit any of its Subsidiaries to, enter into, or cause, suffer or permit to
exist, any arrangement or contract with any of its Affiliates that is not a
Guarantor unless such arrangement or contract is fair and equitable to such
Company or such Subsidiary and is an arrangement or contract of the kind which
would be entered into by a prudent Person in the position of such Company or
such Subsidiary with a Person that is not one of its Affiliates.

      8.10  Negative Pledges, Restrictive Agreements, etc. Each Company will
            ----------------------------------------------
not, and will not permit any of its Subsidiaries to, enter into any agreement
(excluding (A) this Agreement, (B) any other Loan Document, (C) other
Indebtedness permitted under Section 8.13 and (D) those described on Schedule
                             ------------                            --------
8.10) prohibiting:
-----

            (a)   the creation or assumption of any Lien upon its properties,
      revenues or assets, whether now owned or hereafter acquired, or the
      ability of such Company or any Subsidiary to amend or otherwise modify
      this Agreement or any other Loan Document; or

            (b)   the ability of any Subsidiary to make any payments, directly
      or indirectly, to such Company by way of dividends, advances, repayments
      of loans or advances,

                                       75
<PAGE>

      reimbursements of management and other intercompany charges, expenses and
      accruals or other returns on investments, or any other agreement or
      arrangement which restricts the ability of any such Subsidiary to make any
      payment, directly or indirectly, to such Company.

      8.11  Subsidiaries' Voting Share. Each Company will not (a) permit any of
            --------------------------
its Subsidiaries to issue voting shares to anyone other than such Company or
another wholly-owned Subsidiary, or (b) permit any of its wholly-owned
Subsidiaries to sell, transfer or otherwise dispose of the voting shares of any
Subsidiaries to any Person other than such Company or another of its
wholly-owned Subsidiaries.

      8.12  ERISA. Danka Holding shall not, and shall not suffer or permit any
            -----
of its ERISA Affiliates to: (a) engage in a prohibited transaction or violation
of the fiduciary responsibility rules with respect to any Plan which has
resulted or could reasonably be expected to result in liability of such Company
in an aggregate amount in excess of $5,000,000; or (b) engage in a transaction
that could be subject to Section 4069 or 4212(c) of ERISA.

      8.13  Limitation on Indebtedness. The Companies shall not, and shall not
            --------------------------
permit any of their Subsidiaries to, create, incur, assume, suffer to exist, or
otherwise become or remain directly or indirectly liable with respect to, any
Indebtedness, except:

            (a)   Indebtedness incurred pursuant to this Agreement;

            (b)   Indebtedness existing on the date hereof and set forth in
      Schedule 8.13, including any renewals or replacements on substantially
      -------------
      similar terms;

            (c)   Subordinated Indebtedness; and

            (d)   Additional Indebtedness of the Companies and the Guarantors
      not to exceed a maximum aggregate principal amount of $25,000,000 on a
      secured or unsecured basis to be borrowed by any non-US Subsidiary (other
      than any Company or any foreign entity the assets of which secure the
      Obligations under this Agreement); provided that no such additional
      indebtedness shall be guaranteed by Danka PLC or any of its Subsidiaries.

      8.14  Ownership of Operating Companies. The Companies shall not cause,
            --------------------------------
suffer or permit Dankalux Sarl to own directly any equity interests in any
Included Country Operating Companies.

      8.15  Change Fiscal Year. The Companies shall not change their fiscal
            ------------------
year.

                                       76
<PAGE>

                                  ARTICLE IX

                               EVENTS OF DEFAULT

      9.1   Events of Default. Any of the following shall constitute an "Event
            -----------------
of Default":

            (a)   Non-Payment. Any Company fails to make, (i) when and as
                  -----------
      required to be made herein, payments of any amount of principal or
      interest of any Loan or any L/C Borrowing, or (ii) within three days after
      the same becomes due, payment of any fee or any other amount payable
      hereunder or under any other Loan Document; or

            (b)   Representation or Warranty. Any representation or warranty by
                  --------------------------
      any Company or any Subsidiary made or deemed made herein or in any other
      Loan Document, or which is contained in any certificate, document or
      financial or other statement by any Company, any Subsidiary, or any
      Responsible Officer of any Company, furnished at any time under this
      Agreement, or in or under any other Loan Document, is incorrect in any
      material respect on or as of the date made or deemed made (and which
      incorrect representation or warranty shall not be corrected within ten
      days of the determination thereof); or

            (c)   Specific Defaults. Any Company fails to perform or observe any
                  -----------------
      term, covenant or agreement contained in any of Section 7.1(g), 7.1(k)
                                                      ----------------------
      or 7.8 or in Article VIII, and in the case of Article VIII (other than
      ------       ------------                     ------------
      Section 8.3) such default shall continue unremedied for a period of 10
      -----------
      days after the date upon which written notice thereof is given to each
      Company by the Agent or any Bank; or

            (d)   Other Defaults. Any Company or any Subsidiary party thereto
                  --------------
      fails to perform or observe any other term or covenant contained in this
      Agreement or any other Loan Document, and such default shall continue
      unremedied for a period of 30 days after the date upon which written
      notice thereof is given to each Company by the Agent or any Bank; or

            (e)   Cross-Default. (i) Any Company or any Subsidiary (A) fails to
                  -------------
      make any payment in respect of any Indebtedness or Contingent Obligations
      having an aggregate principal amount (including amounts owing to all
      creditors under any combined or syndicated credit arrangement) of more
      than $10,000,000 when due (whether by scheduled maturity, required
      prepayment, acceleration, demand, or otherwise); or (B) fails to perform
      or observe any other condition or covenant, or any other event shall occur
      or condition exist, under any agreement or instrument relating to any such
      Indebtedness or Contingent Obligation, if the effect of such failure,
      event or condition is to cause, or to permit the holder or holders of such
      Indebtedness or beneficiary or beneficiaries of such Indebtedness (or a
      trustee or agent on behalf of such holder or holders or beneficiary or
      beneficiaries) to cause such Indebtedness to be declared to be due and
      payable prior to its stated maturity, or such Contingent Obligation to
      become payable or cash collateral in respect thereof to be demanded; or
      (ii) there occurs under any Swap Contract an Early Termination Date (as
      defined in such Swap Contract) resulting from (1) any event of default
      under such Swap Contract as to which any Company or any Subsidiary is the

                                       77
<PAGE>

      Defaulting Party (as defined in such Swap Contract) or (2) any Termination
      Event (as so defined) as to which any Company or any Subsidiary is an
      Affected Party (as so defined), and, in either event, the Swap Termination
      Value owed by such Company or such Subsidiary as a result thereof is
      greater than $10,000,000; or

            (f)   Insolvency; Voluntary Proceedings. Any Company or any
                  ---------------------------------
      Guarantor (i) is unable to pay its debts as they fall due, ceases or fails
      to be solvent, or generally fails to pay, or admits in writing its
      inability to pay, its debts as they become due, subject to applicable
      grace periods, if any, whether at stated maturity or otherwise; (ii)
      voluntarily ceases to conduct its business in the ordinary course (except
      as permitted under Section 8.7); (iii) commences any Insolvency Proceeding
                         -----------
      with respect to itself; (iv) commences negotiations with any one or more
      of its creditors with a view to the general readjustment or rescheduling
      of its indebtedness; or (v) takes any action to effectuate or authorize
      any of the foregoing; or

            (g)   Involuntary Proceedings. (i) Any involuntary Insolvency
                  -----------------------
      Proceeding is commenced or filed against any Company or any Guarantor, or
      any writ, judgment, warrant of attachment, execution or similar process is
      issued or levied against a substantial part of any Company's or any
      Guarantor's properties, and any such proceeding or petition shall not be
      dismissed, or such writ, judgment, warrant of attachment, execution or
      similar process shall not be released, vacated or fully bonded, within 60
      days after commencement, filing or levy; (ii) any Company or any Guarantor
      admits the material allegations of a petition against it in any Insolvency
      Proceeding, or an order for relief (or similar order) is ordered in any
      Insolvency Proceeding; or (iii) any Company or any Guarantor acquiesces in
      the appointment of a receiver, trustee, custodian, conservator,
      liquidator, mortgagee in possession (or agent therefor), or other similar
      Person for itself or a substantial portion of its property or business; or

            (h)   Monetary Judgments. One or more non-interlocutory judgments,
                  ------------------
      non-interlocutory orders, decrees or arbitration awards is entered against
      any Company or any Guarantor involving in the aggregate a liability (to
      the extent not covered by independent third-party insurance as to which
      the insurer does not dispute coverage) as to any single or related series
      of transactions, incidents or conditions, of $10,000,000 or more, and the
      same shall remain unsatisfied, unvacated and unstayed pending appeal for a
      period of 10 days after the entry thereof; or

            (i)   Non-Monetary Judgments. Any non-monetary judgment, order or
                  ----------------------
      decree is entered against a Company or any Subsidiary which does or would
      reasonably be expected to have a Material Adverse Effect, and there shall
      be any period of 10 consecutive days during which a stay of enforcement of
      such judgment or order, by reason of a pending appeal or otherwise, shall
      not be in effect; or

            (j)   Change in Control. There occurs any Change in Control; or
                  -----------------

            (k)   Guarantor/Pledger Defaults. (i) Any Guarantor, or any Company
                  --------------------------
      or Subsidiary party to a Pledge Agreement, fails in any material respect
      to perform or observe any term, covenant or agreement in its Guaranty or
      Pledge Agreement after the

                                      78
<PAGE>

      expiration of any applicable grace period; or (ii) any Guaranty or Pledge
      Agreement is for any reason partially (including with respect to future
      advances) or wholly revoked or invalidated, or otherwise ceases to be in
      full force and effect, and (only as to any such revocation, invalidation
      or cessation that shall have occurred by reason of a Governmental
      Impairment) the effect of such revocation, invalidation or cessation is
      that the Companies and Guarantors whose obligations under the Loan
      Documents remain valid and in full force and effect shall be those to whom
      less than 85% of the consolidated revenues or consolidated assets of Danka
      PLC and its Subsidiaries are attributable for the fiscal year most
      recently ended or (iii) any Company or any Subsidiary (or any
      representative, agent, trustee or receiver of any Company or Subsidiary or
      comparable Person) contests in any manner the validity, enforceability or
      perfection of any Guaranty or Pledge Agreement or denies that it has any
      further liability or obligation thereunder; or

            (1)   ERISA. (i) An ERISA Event shall occur with respect to a
                  -----
      Pension Plan or Multiemployer Plan which has resulted or could reasonably
      be expected to result in liability of a Company under Title IV of ERISA to
      such Pension Plan, such Multiemployer Plan or the PBGC in an aggregate
      amount in excess of $10,000,000; (ii) the aggregate amount of Unfunded
      Pension Liability among all Pension Plans at any time exceeds $10,000,000;
      or (iii) any Company or any ERISA Affiliate shall fail to pay when due,
      after the expiration of any applicable grace period, any installment
      payment with respect to its withdrawal liability under Section 4201 of
      ERISA under a Multiemployer Plan in an aggregate amount in excess of
      $10,000,000.

      9.2   Remedies. If any Event of Default occurs, the Agent shall, at the
            --------
request of, or may, with the consent of, the Majority Banks,

            (a)   declare the commitments of each Bank to make Loans, any
      obligation of Bank of America to make Swing Line Loans, and any obligation
      of any Issuing Bank to Issue Letters of Credit to be terminated, whereupon
      such commitments shall be terminated;

            (b)   declare an amount equal to the maximum aggregate amount that
      is or at any time thereafter may become available for drawing under any
      outstanding Letters of Credit (whether or not any beneficiary shall have
      presented, or shall be entitled at such time to present, the drafts or
      other documents required to draw under such Letters of Credit) to be
      immediately due and payable, declare the unpaid principal amount of all
      outstanding Loans and Swing Line Loans, all interest accrued and unpaid
      thereon, and all other amounts owing or payable hereunder or under any
      other Loan Document to be immediately due and payable, without
      presentment, demand, protest or other notice of any kind, all of which are
      hereby expressly waived by each Company;

            (c)   apply any cash or deposit account balances that were used by
      the Companies to Cash Collateralize any Letters of Credit that the Agent
      would otherwise be required to return to the Companies pursuant to Section
                                                                         -------
      3.7 to any outstanding Obligations; and
      ---

                                      79
<PAGE>

            (d)   exercise on behalf of itself and the Banks all rights and
      remedies available to it and the Banks under the Loan Documents or
      applicable law;

provided, however, that upon the occurrence of any event specified in subsection
(f) or (g) of Section 9.1 (in the case of clause (i) of subsection (g) upon the
              -----------
expiration of the 60-day period mentioned therein), the obligation of each Bank
to make Loans, any obligation of Bank of America to make Swing Line Loans, and
any obligation of the Issuing Bank to Issue Letters of Credit shall
automatically terminate and the unpaid principal amount of all outstanding Loans
and Swing Line Loans and all interest and other amounts as aforesaid shall
automatically become due and payable without further act of the Agent, the
Issuing Bank or any Bank and without presentment, demand, protest or other
notice of any kind, all of which are hereby expressly waived by the Companies;
and provided, further, that after any obligations with respect to any undrawn
Letter of Credit shall have been accelerated under clause (b) and if such
accelerated amount has been paid, the Banks shall return to the Companies within
30 days after the expiration of such Letter of Credit, any amount not drawn
thereunder so long as no Obligations shall be due and payable.

      9.3   Rights Not Exclusive. The rights provided for in this Agreement and
            --------------------
the other Loan Documents are cumulative and are not exclusive of any other
rights, powers, privileges or remedies provided by law or in equity, or under
any other instrument, document or agreement now existing or hereafter arising.

                                   ARTICLE X

                                   THE AGENT

      10.1  Appointment and Authorization; Agent
            ------------------------------------

      (a)   Each Bank hereby irrevocably (subject to Section 10.9) appoints,
                                                     ------------
designates and authorizes the Agent to take such action on its behalf under the
provisions of this Agreement and each other Loan Document and to exercise such
powers and perform such duties as are expressly delegated to it by the terms of
this Agreement or any other Loan Document, together with such powers as are
reasonably incidental thereto. Without limiting the foregoing, the Agent may
accept Support Documents on behalf of the Banks. Notwithstanding any provision
to the contrary contained elsewhere in this Agreement or in any other Loan
Document, the Agent shall not have any duties or responsibilities, except those
expressly set forth herein, nor shall the Agent have or be deemed to have any
fiduciary relationship with any Bank, and no implied covenants, functions,
responsibilities, duties, obligations or liabilities shall be read into this
Agreement or any other Loan Document or otherwise exist against the Agent.
Without limiting the generality of the foregoing sentence, the use of the term
"agent" in this Agreement or any other Loan Document with reference to the Agent
is not intended to connote any fiduciary or other implied (or express)
obligations arising under agency doctrine of any applicable law. Instead, such
term is used merely as a matter of market custom, and is intended to create or
reflect only an administrative relationship between independent contracting
parties. So long as there shall only be one Bank party to this Agreement the
term Agent shall mean such Bank.

                                      80
<PAGE>

      (b)   The Issuing Bank shall act on behalf of the Banks with respect to
any Letters of Credit Issued by it and the documents associated therewith until
such time and except for so long as the Agent may agree at the request of the
Majority Banks to act for such Issuing Bank with respect thereto; provided,
however, that the Issuing Bank shall have all of the benefits and immunities,
including without limitation the right to resign under Section 10.9, (i)
                                                       ------------
provided to the Agent in this Article X with respect to any acts taken or
                              ---------
omissions suffered by the Issuing Bank in connection with Letters of Credit
Issued by it or proposed to be Issued by it and the application and agreements
for letters of credit pertaining to the Letters of Credit as fully as if the
term "Agent" as used in this Article X, included the Issuing Bank with respect
                             ---------
to such acts or omissions, and (ii) as additionally provided in this Agreement
with respect to the Issuing Bank.

      10.2  Delegation of Duties. The Agent may execute any of its duties under
            --------------------
this Agreement or any other Loan Document by or through agents, employees or
attorneys-in-fact and shall be entitled to advice of counsel concerning all
matters pertaining to such duties. The Agent shall not be responsible for the
negligence or misconduct of any agent or attorney-in-fact that it selects with
reasonable care.

      10.3  Liability of Agent. None of the Agent-Related Persons shall (i) be
            ------------------
liable to any of the Banks for any action taken or omitted to be taken by any of
them under or in connection with this Agreement or any other Loan Document or
the transactions contemplated hereby (except for its own gross negligence or
willful misconduct), or (ii) be responsible in any manner to any of the Banks
for any recital, statement, representation or warranty made by any Company or
any Subsidiary or Affiliate of any Company, or any officer thereof, contained in
this Agreement or in any other Loan Document, or in any certificate, report,
statement or other document referred to or provided for in, or received by the
Agent under or in connection with, this Agreement or any other Loan Document, or
the validity, effectiveness, genuineness, enforceability or sufficiency of this
Agreement or any other Loan Document, or for any failure of any Company or any
other party to any Loan Document to perform its obligations hereunder or
thereunder. No Agent-Related Person shall be under any obligation to any Bank to
ascertain or to inquire as to the observance or performance of any of the
agreements contained in, or conditions of, this Agreement or any other Loan
Document, or to inspect the properties, books or records of any Company or any
of any Company's Subsidiaries or Affiliates.

      10.4  Reliance by Agent.
            -----------------

      (a)   The Agent shall be entitled to rely, and shall be fully protected in
relying, upon any writing, resolution, notice, consent, certificate, affidavit,
letter, telegram, facsimile, telex or telephone message, statement or other
document or conversation believed by it to be genuine and correct and to have
been signed, sent or made by the proper Person or Persons, and upon advice and
statements of legal counsel (including counsel to any Company or any
Subsidiary), independent accountants and other experts selected by the Agent.
The Agent shall be fully justified in failing or refusing to take any action
under this Agreement or any other Loan Document unless it shall first receive
such advice or concurrence of the Majority Banks or all the Banks as it deems
appropriate and, if it so requests, it shall first be indemnified to its
satisfaction by the Banks against any and all liability and expense, except
those arising out of its gross negligence or willful misconduct, which may be
incurred by it by reason of taking or continuing to take any such action. The
Agent shall in all cases be fully protected in acting, or in refraining

                                      81
<PAGE>

from acting, under this Agreement or any other Loan Document in accordance with
a request or consent of the Majority Banks or all Banks and such request and any
action taken or failure to act pursuant thereto shall be binding upon all of the
Banks.

      (b)   For purposes of determining compliance with the conditions specified
in Section 5.1 each Bank that has executed this Agreement shall be deemed to
   -----------
have consented to, approved or accepted or to be satisfied with, each document
or other matter either sent by the Agent to such Bank for consent, approval,
acceptance or satisfaction, or required thereunder to be consented to or
approved by or acceptable or satisfactory to such Bank.

      10.5  Notice of Default. The Agent shall not be deemed to have knowledge
            -----------------
or notice of the occurrence of any Default or Event of Default, except with
respect to defaults in the payment of principal, interest and fees required to
be paid to the Agent for the account of the Banks, unless the Agent shall have
received written notice from a Bank or a Company referring to this Agreement,
describing such Default or Event of Default and stating that such notice is a
"notice of default". The Agent will notify the Banks of its receipt of any such
notice. The Agent shall take such action with respect to such Default or Event
of Default as may be requested by the Majority Banks in accordance with Article
                                                                        -------
IX; provided, however, that unless and until the Agent has received any such
--
request, the Agent may (but shall not be obligated to) take such action, or
refrain from taking such action, with respect to such Default or Event of
Default as it shall deem advisable or in the best interest of the Banks except
to the extent that this Agreement expressly requires that such action be taken,
or not be taken, only with the consent or upon the authorization of the Majority
Banks or all the Banks.

      10.6  Credit Decision. Each Bank acknowledges that none of the
            ---------------
Agent-Related Persons has made any representation or warranty to it, and that no
act by the Agent hereafter taken, including any review of the affairs of the
Companies and their Subsidiaries, shall be deemed to constitute any
representation or warranty by any Agent-Related Person to any Bank. Each Bank
represents to the Agent that it has, independently and without reliance upon any
Agent-Related Person and based on such documents and information as it has
deemed appropriate, made its own appraisal of and investigation into the
business, prospects, operations, property, financial and other condition and
creditworthiness of each Company and its Subsidiaries, and all applicable bank
regulatory laws relating to the transactions contemplated hereby, and made its
own decision to enter into this Agreement and to extend credit to the Companies
hereunder. Each Bank also represents that it will, independently and without
reliance upon any Agent-Related Person and based on such documents and
information as it shall deem appropriate at the time, continue to make its own
credit analysis, appraisals and decisions in taking or not taking action under
this Agreement and the other Loan Documents, and to make such investigations as
it deems necessary to inform itself as to the business, prospects, operations,
property, financial and other condition and creditworthiness of each Company and
each Subsidiary. Except for notices, reports and other documents expressly
herein required to be furnished to the Banks by the Agent, the Agent shall not
have any duty or responsibility to provide any Bank with any credit or other
information concerning the business, prospects, operations, property, financial
and other condition or creditworthiness of any Company or any other Person which
may come into the possession of any of the Agent-Related Persons.

                                      82
<PAGE>

      10.7  Indemnification of Agent. Whether or not the transactions
            ------------------------
contemplated hereby are consummated, the Banks shall indemnify upon demand the
Agent-Related Persons (to the extent not reimbursed by or on behalf of the
Companies and without limiting the obligation of the Companies to do so), pro
rata, from and against any and all Indemnified Liabilities; provided, however,
that no Bank shall be liable for the payment to the Agent-Related Persons of any
portion of such Indemnified Liabilities resulting from such Person's gross
negligence or willful misconduct. Without limitation of the foregoing, each Bank
shall reimburse the Agent upon demand for its ratable share of any costs or
out-of-pocket expenses (including Attorney Costs) incurred by the Agent in
connection with the preparation, execution, delivery, administration,
modification, amendment or enforcement (whether through negotiations, legal
proceedings or otherwise) of, or legal advice in respect of rights or
responsibilities under, this Agreement, any other Loan Document, or any document
contemplated by or referred to herein, to the extent that the Agent is not
reimbursed for such expenses by or on behalf of the Companies, except those
arising out of its gross negligence or willful misconduct. The undertaking in
this Section shall survive the payment of all Obligations hereunder and the
resignation or replacement of the Agent.

      10.8  Agent in Individual Capacity. Bank of America and its Affiliates may
            ----------------------------
make loans to, issue letters of credit for the account of, accept deposits from,
acquire equity interests in and generally engage in any kind of banking, trust,
financial advisory, underwriting or other business with each Company and its
Subsidiaries and Affiliates as though Bank of America were not the Agent or the
Issuing Bank hereunder and without notice to or consent of the Banks. The Banks
acknowledge that, pursuant to such activities, Bank of America or its Affiliates
may receive information regarding a Company or its Affiliates (including
information that may be subject to confidentiality obligations in favor of such
Company or such Affiliate) and acknowledge that the Agent shall be under no
obligation to provide such information to them. With respect to its Loans, Bank
of America shall have the same rights and powers under this Agreement as any
other Bank and may exercise the same as though it were not the Agent or the
Issuing Bank, and the terms "Bank" and "Banks" include Bank of America in its
individual capacity.

      10.9  Successor Agent and Successor Issuing Bank. Either the Agent or the
            ------------------------------------------
Issuing Bank, respectively, may resign as Agent or Issuing Bank upon 30 days'
notice to the Banks. If the Agent or Issuing Bank resigns under this Agreement,
the Majority Banks shall appoint from among the Banks a successor agent for the
Banks or successor issuing bank, respectively. The appointment of a successor
issuing bank shall be subject to the consent of the Companies which shall not be
unreasonably withheld. If no successor agent or successor issuing bank is
appointed prior to the effective date of the resignation of the Agent or the
Issuing Bank respectively, the Agent or the Issuing Bank may appoint, after
consulting with the Banks and the Companies, a successor agent or successor
issuing bank from among the Banks. Upon the acceptance of its appointment as
successor agent or successor issuing bank hereunder, such successor agent or
successor issuing bank, respectively, shall succeed to all the rights, powers
and duties of the retiring Agent or the retiring Issuing Bank and the term
"Agent" or "Issuing Bank" shall mean such successor agent or successor issuing
bank and the retiring Agent's or the retiring Issuing Bank's appointment, powers
and duties as Agent or Issuing Bank shall be terminated. After any retiring
Agent's or retiring Issuing Bank's resignation hereunder as Agent or Issuing
Bank, the provisions of this Article X and Sections 11.4 and 11.5 shall inure to
                             ---------     ----------------------
its benefit as to any actions taken or omitted to be taken by it while it was
Agent or Issuing Bank under this Agreement. If

                                       83
<PAGE>

no successor agent or successor issuing bank has accepted appointment as Agent
or Issuing Bank by the date which is 30 days following a retiring Agent's or
retiring Issuing Bank's notice of resignation, the retiring Agent's or retiring
Issuing Bank's resignation shall nevertheless thereupon become effective and the
Banks shall perform all of the duties of the Agent or Issuing Bank hereunder
until such time, if any, as the Majority Banks appoint a successor agent or
successor issuing bank as provided for above.

       10.10  U.S. Withholding Tax.
              --------------------

       (a)    Any Bank that is a "foreign corporation, partnership or trust"
within the meaning of the Code (a "Foreign Bank") shall deliver to the Agent
and, if Danka Holdings requests delivery thereof by notice to the Agent, to
Danka Holdings on or prior to the Closing Date (in the case of each Bank listed
on the signature pages hereof) or on or prior to the later of the Closing Date
or the date of the Assignment Agreement pursuant to which it becomes a
participating Bank (in the case of each other Bank):

              (i)    two properly completed and executed copies of IRS Form W&8
       BEN establishing that such Bank is entitled to exemption from withholding
       tax under a U.S. tax treaty; or

              (ii)   two properly completed and executed copies of IRS Form W-8
       EC1 establishing that interest paid under this Agreement is exempt from
       United States withholding tax in respect of interest payments hereunder
       because it is effectively connected with a United States trade or
       business of such Bank; and

              (iii)  such additional IRS Forms W-8 BEN or W-8 EC1 or other form
       or forms as may be required from time to time under the Code or other
       laws of the United States as a condition to exemption from, or reduction
       of, United States withholding tax.

Such Bank agrees to promptly notify the Agent and, if Danka Holdings requests
notification thereof by notice to the Agent, Danka Holdings of any change in
circumstances which would modify or render invalid any claimed exemption or
reduction.

       (b)    The Companies shall not be required to pay any additional amount
to the Agent or to any Foreign Bank in respect of United States withholding tax
under clause (b)(i) of Section 4.1 if such Bank shall have failed to satisfy the
                       -----------
requirements of Section 10.10(a); provided, however, that if such Bank shall
                -----------------  --------  -------
have satisfied the requirements of Section 10.10(a) on the Closing Date (in the
                                   ----------------
case of each Bank listed on the signature pages hereof) or on the later of the
Closing Date or the date of the Assignment Agreement pursuant to which such Bank
became a participating Bank (in the case of each other Bank) nothing in this
Section 10.10(b) shall relieve any Company of its obligation to pay additional
----------------
amounts pursuant to clause (b)(i) of Section 4.1 in the event that, as a result
                                     -----------
of any change in any applicable law, treaty or governmental rule, regulation or
order, or any change in the interpretation, administration or application
thereof, such Bank is no longer properly entitled to deliver forms, certificates
or other evidence at a subsequent date establishing the fact that such Bank is
not subject to withholding as described in clause (a)(i) of this Section 10.10.
                                                                 -------------

                                       84
<PAGE>

       (c)    If any Bank claims exemption from, or reduction of, withholding
tax under a United States tax treaty by providing IRS Form W-8 BEN and such Bank
sells, assigns, grants a participation in, or otherwise transfers all or part of
the Obligations of the Companies to such Bank, such Bank agrees to notify the
Agent and, as limited above, Danka Holding of the percentage amount in which it
is no longer the beneficial owner of Obligations of the Companies to such Bank.
To the extent of such percentage amount, the Agent and Danka Holding will treat
such Bank's IRS Form W-8 BEN as no longer valid.

       (d)    If any Bank claiming exemption from United States withholding tax
by filing IRS Form W-8 EC1 with the Agent and, as limited above, Danka Holding
sells, assigns, grants a participation in, or otherwise transfers all or part of
the Obligations of the Companies to such Bank, such Bank agrees to undertake
sole responsibility for complying with the withholding tax requirements imposed
by Sections 1441 and 1442 of the Code.

       (e)    If any Bank is entitled to a reduction in the applicable
withholding tax, the Agent, or Danka Holding, as the case may be, may withhold
from any interest payment to such Bank an amount equivalent to the applicable
withholding tax after taking into account such reduction. However, if the forms
or other documentation required by subsection (a) of this Section are not
delivered to the Agent, then the Agent or Danka Holding may withhold from any
interest payment to such Bank not providing such forms or other documentation an
amount equivalent to the applicable withholding tax imposed by Sections 1441 and
1442 of the Code, without reduction.

       (f)    If the IRS or any other Governmental Authority of the United
States or other jurisdiction asserts a claim that the Agent or Danka Holding, as
the case may be, did not properly withhold tax from amounts paid to or for the
account of any Bank (because the appropriate form was not delivered or was not
properly executed, or because such Bank failed to notify the Agent or, as
limited above, Danka Holding of a change in circumstances which rendered the
exemption from, or reduction of, withholding tax ineffective, or for any other
reason) such Bank shall indemnify the Agent or Danka Holding fully for all
amounts paid, directly or indirectly, by the Agent or Danka Holding as tax or
otherwise, including penalties and interest, and including any taxes imposed by
any jurisdiction on the amounts payable to the Agent or Danka Holding under this
Section, together with all costs and expenses (including Attorney Costs). The
obligation of the Banks under this subsection shall survive the payment of all
Obligations and the resignation or replacement of the Agent.

       (g)    Each Bank that is not a Foreign Bank shall complete and deliver to
the Agent and, as limited above, Danka Holding, a statement signed by an
authorized signatory of such Bank to the effect that it is a United States
Person together with a duly completed and executed copy of IRS Form W-9 (or any
successor form) establishing that such Bank is not subject to U.S. backup
withholding tax. To the extent that any provision of Article IV shall conflict
                                                     ----------
with this Section 10.10, then this Section 10.10 shall control.
          -------------            -------------

       10.11  United Kingdom Withholding.
              --------------------------

       (a)    Each Bank that is not a United Kingdom Bank (as defined in Section
840A of the United Kingdom Income and Corporation Taxes Act of 1988) subject to
United Kingdom

                                       85
<PAGE>

corporation tax as respects interest payments to it pursuant to this Agreement
shall deliver to the Agent, on or prior to the Closing Date (in the case of each
Bank listed on the signature pages hereof) or on or prior to the later of the
Closing Date or the date of the Assignment Agreement pursuant to which it
becomes a participating Bank (in the case of each other Bank) (I) appropriate
documentation (i) establishing that such Bank is entitled to exemption from
United Kingdom withholding tax in respect of interest payments hereunder under a
United Kingdom tax treaty with the appropriate jurisdiction, or (ii)
establishing that it is otherwise entitled to receive payments without such
withholding and (II) a properly completed and executed official document similar
to Schedule 10.11(a) attached claiming an exemption from future withholding
   -----------------
taxes and naming Danka PLC as agent for the receipt of repayment of U.K.
withholding taxes already withheld;

       (b)    Each Bank that is a United Kingdom Bank (as defined in Section
840A of the United Kingdom Income and Corporation Taxes Act of 1988) shall
complete and deliver to the Agent a statement signed by an authorized signatory
of such Bank, and any other documentation reasonably required, to the effect
that it is subject to United Kingdom corporation tax on interest payable to it
pursuant to this Agreement;

       (c)    The Companies shall not be required to pay any additional amount
to any non-United Kingdom Bank or United Kingdom Bank in respect of United
Kingdom withholding taxes under clause (b)(i) of Section 4.1 if such Bank shall
                                                 -----------
have failed to satisfy the requirements of Section 10.11(a) in the case of a
                                           ----------------
non-United Kingdom Bank, or Section 10.11(b) in the case of a United Kingdom
                            ----------------
Bank; provided, however, that if such Bank shall have satisfied the requirements
      --------
of such Sections 10.11(a) or (b) on the Closing Date (in the case of each Bank
        -----------------    ---
listed on the signature pages hereof) or on the later of the Closing Date or the
date of the Assignment Agreement pursuant to which such Bank became a
participating Bank (in the case of each other Bank), nothing in this
Section 10.11(c) shall relieve the Company of its obligation to pay additional
----------------
amounts pursuant to clause (b)(i) of Section 4.1 in the event that, as a result
of any change in any applicable law, treaty or governmental rule, regulation or
order, or any change in the interpretation, administration or application
thereof, such Bank is no longer properly entitled to deliver forms, certificates
or other evidence at a subsequent date establishing the fact that such Bank is
not subject to withholding as described in subsection (a) of this Section 10.11.
                                                                  -------------

       (d)    If the Companies have to (i) withhold tax on payments of interest
to any Bank that is not a United Kingdom Bank (as defined in Section 10.11(a)
                                                             ----------------
and (ii) make additional payments to such Bank under clause (b) of Section 4.1
                                                                   -----------
in respect of such withholding, such Bank will with reasonable promptness and to
the extent permitted by law complete and properly execute a refund claim on an
official document similar to that in Schedule 10.11(d) and mandate the United
                                     -----------------
Kingdom Inland Revenue to pay any refund of income tax due to Danka PLC and file
such form with the appropriate tax authority for certification, all at the sole
cost and expense of the Companies. If any refund of income tax is received by
any Bank, such Bank will pay such refund promptly to Danka PLC. To the extent
that any provision of Article IV shall conflict with this Section 10.11, then
                      ----------                          -------------
this Section 10.11 shall control.
     -------------

                                       86
<PAGE>

                                   ARTICLE XI

                                  MISCELLANEOUS

       11.1   Amendments and Waivers. No amendment or waiver of any provision of
              ----------------------
this Agreement or any other Loan Document, and no consent with respect to any
departure by any Company or any applicable Subsidiary therefrom, shall be
effective unless the same shall be in writing and signed by the Majority Banks
(or by the Agent at the written request of the Majority Banks) and each Company
and delivered to the Agent, and then any such waiver or consent shall be
effective only in the specific instance and for the specific purpose for which
given; provided, however, that no such waiver, amendment, or consent shall,
       --------  -------
unless in writing and signed by all the Banks affected thereby and each Company
and delivered to the Agent, do any of the following:

              (a)    increase or extend the Commitment of any Bank (or reinstate
       any Commitment terminated pursuant to Section 9.2);

              (b)    postpone or delay any date fixed by this Agreement or any
       other Loan Document for any payment of principal, interest, fees or other
       amounts due to the Banks (or any of them) hereunder or under any other
       Loan Document;

              (c)    reduce the principal of, or the rate of interest specified
       herein on, any Loan, or (subject to clause (ii) of the proviso below) any
       fees or other amounts payable hereunder or under any other Loan Document;

              (d)    change the percentage of the Commitments or of the
       aggregate unpaid principal amount of the Loans which is required for the
       Banks or any of them to take any action hereunder; or

              (e)    amend this Section, or Section 2.18, or any provision
                                            ------------
       herein providing for consent or other action by all Banks; or

              (f)    except as expressly provided for herein (including in
       connection with the sale of a Subsidiary permitted pursuant to
       Section 8.8), release any party to a Guaranty or release any collateral
       -----------
       for any obligations arising under the Loan Documents;

and, provided further, that (i) no amendment, waiver or consent shall, unless in
writing and signed by the Issuing Bank in addition to the Majority Banks or all
the Banks, as the case may be, affect the rights or duties of the Issuing Bank
under this Agreement or any L/C-Related Document relating to any Letter of
Credit Issued or to be Issued by it, (ii) no amendment, waiver or consent shall,
unless in writing and signed by the Agent in addition to the Majority Banks or
all the Banks, as the case may be, affect the rights or duties of the Agent
under this Agreement or any other Loan Document, (iii) the Fee Letter may be
amended, or rights or privileges thereunder waived, in a writing executed by the
parties thereto and (iv) no amendment, waiver or consent of Section 2.3(e),
7.16, 11.4(c), 11.24 or 11.25 shall be effective unless in writing and signed
by each of the International Swing Line Banks in addition to the Majority
Banks.

                                       87
<PAGE>

       11.2   Notices.
              -------

       (a)    All notices, requests, consents, approvals, waivers and other
communications may be in writing or oral if confirmed in writing (which includes
confirmation by facsimile) at the address or number specified in Schedule 11.2.
                                                                 --------------

       (b)    All such notices, requests and communications shall, when sent by
overnight delivery, or transmitted by facsimile, be effective when delivered to
the recipient or transmitted in legible form by facsimile machine, respectively,
or if mailed, upon the third Business Day after the date deposited into the U.S.
mail, or if hand delivered, upon delivery; except that notices pursuant to
Article II, Article III or Article X to the Agent shall not be effective until
----------  -----------    ---------
actually received by the Agent, and notices pursuant to Article III to the
                                                        -----------
Issuing Bank shall not be effective until actually received by the Issuing Bank
at the address specified for the "Issuing Bank" on Schedule 11.2.
                                                   -------------

       (c)    Any agreement of the Agent and the Banks herein to receive certain
notices by telephone or facsimile is solely for the convenience and at the
request of the Companies. The Agent and the Banks shall be entitled to rely on
the authority of any Person purporting to be a Person authorized by a Company to
give such notice and the Agent and the Banks shall not have any liability to a
Company or other Person on account of any action taken or not taken by the Agent
or the Banks in reliance upon such telephonic or facsimile notice. The
obligation of the Companies to repay the Loans and L/C Obligations shall not be
affected in any way or to any extent by any failure by the Agent and the Banks
to receive written confirmation of any telephonic or facsimile notice or the
receipt by the Agent and the Banks of a confirmation which is at variance with
the terms reasonably understood by the Agent and the Banks to be contained in
the telephonic or facsimile notice.

       11.3   No Waiver; Cumulative Remedies. No failure to exercise and no
              ------------------------------
delay in exercising, on the part of the Agent or any Bank, any right, remedy,
power or privilege hereunder shall operate as a waiver thereof; nor shall any
single or partial exercise of any right, remedy, power or privilege hereunder
preclude any other or further exercise thereof or the exercise of any other
right, remedy, power or privilege.

       11.4   Costs and Expenses. The Companies shall:
              ------------------

       (a)    whether or not the transactions contemplated hereby are
consummated, pay or reimburse Bank of America (including in its capacity as
Agent and Issuing Bank) within 30 days after invoice (subject to
Section 5.1(a)(v)) for all reasonable costs and expenses incurred by Bank of
-----------------
America (including in its capacity as Agent and Issuing Bank) in connection with
the development, preparation, delivery, and execution of, and any amendment,
supplement, waiver or modification to (in each case, whether or not consummated
but only if requested or caused by a Company or a Subsidiary), this Agreement,
any other Loan Document and any other documents prepared in connection herewith
or therewith, and the consummation of the transactions contemplated hereby and
thereby, including reasonable Attorney Costs incurred by Bank of America
(including in its capacity as Agent and Issuing Bank) with respect thereto;

                                       88
<PAGE>

       (b)    pay or reimburse the Agent and each Bank within thirty days after
invoice for all reasonable costs and expenses (including Attorney Costs)
incurred by them in connection with the enforcement, attempted enforcement, or
preservation of any rights or remedies under this Agreement or any other Loan
Document during the existence of an Event of Default or after acceleration of
the Loans (including in connection with any "workout" or restructuring regarding
the Loans, and including in any Insolvency Proceeding or appellate proceeding);
and

       (c)    pay or reimburse each International Swing Line Bank within 30 days
after invoice for all reasonable costs and expenses incurred by each
International Swing Line Bank and Designated Local Lender (as defined in the
International Swing Line Agreement) in connection with the termination of the
International Swing Line Agreement and the International Swing Line Obligations
(as defined in the International Swing Line Agreement) thereunder, including
reasonable Attorney Costs incurred by each International Swing Line Bank with
respect thereto.

       The agreements in this Section shall survive payment of all other
Obligations and the termination of this Agreement.

       11.5   Company Indemnification. Whether or not the transactions
              -----------------------
contemplated hereby are consummated, the Companies shall indemnify, defend and
hold harmless the Agent-Related Persons, and each Bank and each of its
respective officers, directors, employees, counsel, agents and attorneys-in-fact
(each, an "Indemnified Person") from and against any and all liabilities,
obligations, losses, damages, penalties, actions, judgments, suits, costs,
charges, expenses and disbursements (including Attorney Costs) of any kind or
nature whatsoever (other than expenses described in Section 11.4 whether or not
                                                    ------------
required to be reimbursed thereunder) which may at any time (including at any
time following repayment of the Loans, the termination of the Letters of Credit
or this Agreement and the termination, resignation or replacement of the Agent
or replacement of any Bank) be imposed on, incurred by or asserted against any
such Person in any way relating to or arising out of this Agreement or any
document contemplated by or referred to herein or therein, or the transactions
contemplated hereby or thereby, or any action taken or omitted by any such
Person under or in connection with any of the foregoing, including with respect
to any investigation, litigation or proceeding (including any Insolvency
Proceeding or appellate proceeding) related to or arising out of this Agreement
or the Loans or Letters of Credit or the use of the proceeds thereof, whether or
not any Indemnified Person is a party thereto (all the foregoing, collectively,
the "Indemnified Liabilities"); provided, that the Companies shall have no
obligation hereunder to any Indemnified Person with respect to Indemnified
Liabilities resulting solely from the bad faith, gross negligence or willful
misconduct of such Indemnified Person; and provided further the Companies shall
have no obligations with respect to tax liabilities, funding costs or capital
costs of any Indemnified Person except as set forth in this Agreement. The
agreements in this Section shall survive payment of all other Obligations and
the termination of this Agreement.

       At the election of any Indemnified Person, the Companies shall defend
such Indemnified Person using legal counsel mutually acceptable to the
Companies, the Agent, the Majority Banks and such Indemnified Person, at the
sole cost and expense of the Companies. All amounts owing under this Section
shall be paid within 30 days after demand.

                                       89
<PAGE>

       11.6   Marshalling; Payments Set Aside. Neither the Agent nor the Banks
              -------------------------------
shall be under any obligation to marshall any assets in favor of any Company or
any other Person or against or in payment of any or all of the Obligations. To
the extent that a Company makes a payment to the Agent or the Banks, or the
Agent or the Banks exercise their right of set-off, and such payment or the
proceeds of such set-off or any part thereof are subsequently invalidated,
declared to be fraudulent or preferential, set aside or required (including
pursuant to any settlement entered into by the Agent or such Bank in its
discretion) to be repaid to a trustee, receiver or any other party, in
connection with any Insolvency Proceeding or otherwise, then (a) to the extent
of such recovery the obligation or part thereof originally intended to be
satisfied shall be revived and continued in full force and effect as if such
payment had not been made or such set-off had not occurred, and (b) each Bank
severally agrees (to the extent it shall have shared in any such recovery) to
pay to the Agent upon demand its pro rata share of any amount so recovered from
or repaid by the Agent.

       11.7   Successors and Assigns. The provisions of this Agreement shall be
              ----------------------
binding upon and inure to the benefit of the parties hereto and their respective
successors and assigns, except that the Companies may not assign or transfer any
of their rights or obligations under this Agreement without the prior written
consent of the Agent and each Bank.

       11.8   Assignments, Participations, Etc.
              ---------------------------------

       (a)    Any Bank may, with the written consent of the Agent and (if a
Bank's L/C Commitment is being assigned and delegated) the Issuing Bank, which
consents shall not be unreasonably withheld, at any time assign and delegate to
one or more Eligible Assignees (provided that no written consent of the Agent or
the Issuing Bank shall be required in connection with any assignment and
delegation by a Bank to any other Bank or to an Eligible Assignee that is an
Affiliate of such Bank or any other Bank) (each an "Assignee") all, or any part
(which may be a varying percentage, or none, of each of the following) of any of
the Loans, its Revolving Commitment, its L/C Commitment, its Total Commitment,
the L/C Obligations, the Swing Line Participations, and the other rights and
obligations of such Bank hereunder, in a minimum aggregate amount of $5,000,000
(or $1,000,000 if the assignment or delegation is to an existing Bank) or, if
lower, an amount equal to such Bank's entire Total Commitment; provided,
however, that each Company and the Agent may continue to deal solely and
directly with such Bank in connection with the interest so assigned to an
Assignee until (A) written notice of such assignment, together with payment
instructions, addresses and related information with respect to the Assignee,
shall have been given to each Company and the Agent by such Bank and the
Assignee; (B) such Bank and its Assignee shall have delivered to each Company
and the Agent an Assignment and Acceptance in the form of Exhibit K ("Assignment
                                                          ---------
and Acceptance") together with any Note or Notes subject to such assignment; and
(C) the assignor Bank or Assignee has paid to the Agent a processing fee in the
amount of $5,000 (which shall not be waived). Notwithstanding the foregoing, no
Bank may effect an assignment under this Section 11.8(a) if after giving effect
                                         ---------------
thereto its remaining aggregate Commitment shall be less than $5,000,000 unless
such assignment shall be part of a series of transactions disclosed by such Bank
to the Agent to effect the disposition of all of such Bank's interests in the
Loan Documents.

       (b)    From and after the date that the Agent notifies the assignor Bank
that it has received (and provided its consent with respect to) an executed
Assignment and Acceptance and

                                       90
<PAGE>

payment of the above-referenced processing fee, (i) the Assignee thereunder
shall be a party hereto and, to the extent that rights and obligations hereunder
have been assigned to it pursuant to such Assignment and Acceptance, shall have
the rights and obligations of a Bank under the Loan Documents, and (ii) the
assignor Bank shall, to the extent that rights and obligations hereunder and
under the other Loan Documents have been assigned by it pursuant to such
Assignment and Acceptance, relinquish its rights and be released from its
obligations under the Loan Documents. Upon the request of the Assignee, the
Companies shall issue Notes to the Assignee.

       (c)    Within five Business Days after their receipt of notice from the
Agent that it has received an executed Assignment and Acceptance and payment of
the processing fee, the Companies shall execute and deliver to the Agent a new
Revolving Loan Note evidencing such Assignee's assigned Revolving Loans and
Revolving Commitment and a new Term Loan Note evidencing such Assignee's
assigned Term Loans and, if the assignor Bank has retained a portion of its
Revolving Loans and its Revolving Commitment and Term Loan, a replacement
Revolving Loan Note in the principal amount of the Revolving Commitment it has
retained (such Revolving Loan Note to be in exchange for, but not in payment of,
the Revolving Loan Note held by such Bank) and a replacement Term Loan Note in
the principal amount of the Term Loan it has retained (such Term Loan Note to be
in exchange for, but not in payment of, the Term Loan Note held by such Bank).
Immediately upon payment of the processing fee under the Assignment and
Acceptance, this Agreement shall be deemed to be amended to the extent, but only
to the extent, necessary to reflect the addition of the Assignee and the
resulting adjustment of the Commitments arising therefrom. The Commitment
allocated to each Assignee shall reduce such Commitment of the assigning Bank
pro tanto.

       (d)    Any Bank may at any time sell to one or more commercial banks or
other Persons not Affiliates of a Company (a "Participant") participating
interests in any Loans, the Commitment of that Bank and the other interests of
that Bank (the "Originating Bank") hereunder and under the other Loan Documents;
provided, however, that (i) the Originating Bank's obligations under this
Agreement shall remain unchanged, (ii) the Originating Bank shall remain solely
responsible for the performance of such obligations, (iii) each Company, the
Issuing Bank and the Agent shall continue to deal solely and directly with the
Originating Bank in connection with the originating Bank's rights and
obligations under this Agreement and the other Loan Documents, and (iv) no Bank
shall transfer or grant any participating interest under which the Participant
has rights to approve any amendment to, or any consent or waiver with respect
to, this Agreement or any other Loan Document, except to the extent such
amendment, consent or waiver would require unanimous consent of the Banks as
described in the first proviso to Section 11.1. In the case of any such
                                  -------------
participation, the Participant shall be entitled to the benefit of
Sections 4.1, 4.3, 4.4 and 11.5 as though it were also a Bank hereunder
------------  ---  ---     ----
(provided that no Participant shall be entitled to any payment under
Section 4.1, 4.3 or 4.4 in excess of the payment which would have been payable
-----------  ---    ---
to the Originating Bank if it had not so sold a participation), and not have any
rights under this Agreement, or any of the other Loan Documents, and all amounts
payable by the Companies hereunder shall be determined as if such Bank had not
sold such participation; except that, if amounts outstanding under this
Agreement are due and unpaid, or shall have been declared or shall have become
due and payable upon the occurrence of an Event of Default, each Participant
shall be deemed to have the right of set-off in respect of its participating
interest, subject in all events to Section 2.18 as if such Participant
                                   ------------

                                       91
<PAGE>

were a Bank, in amounts owing under this Agreement to the same extent as if the
amount of its participating interest were owing directly to it as a Bank under
this Agreement.

       (e)    Notwithstanding any other provision in this Agreement, any Bank
may at any time create a security interest in, or pledge all or any portion of
its rights under and interest in this Agreement and the Notes held by it in
favor of any Federal Reserve Bank in accordance with Regulation A of the FRB or
U.S. Treasury Regulation 31 CFR (S)203.14, and such Federal Reserve Bank may
enforce such pledge or security interest in any manner permitted under
applicable law.

       (f)    Any assignment or participation shall be subject to the assignee's
or the participant's agreement to be bound by all applicable confidentiality
restrictions.

       (g)    Notwithstanding an assignment, the Bank making the assignment
shall continue to have the benefits of Article IV and Sections 11.4 and 11.5
                                       ----------     -------------     ----
with respect to the period prior to the assignment.

       11.9   [Intentionally Omitted]

       11.10  Confidentiality. Each Bank agrees to take and to cause its
              ---------------
Affiliates to take normal and reasonable precautions and exercise due care to
maintain the confidentiality of all information provided to it by each Company
or any Subsidiary, or by the Agent on such Company's or Subsidiary's behalf,
under this Agreement or any other Loan Document, and neither it nor any of its
Affiliates shall use any such information other than in connection with or in
enforcement of this Agreement and the other Loan Documents or in connection with
other business now or hereafter existing or contemplated with the Companies or
any Subsidiary; except to the extent such information (i) was or becomes
generally available to the public other than as a result of disclosure by the
Agent or such Bank, or (ii) was or becomes available on a non-confidential basis
from a source other than the Companies, provided that such source is not bound
by a confidentiality agreement with the Companies known to the Bank; provided,
                                                                     --------
however, that any Bank may disclose such information (A) at the request or
-------
pursuant to any requirement of any Governmental Authority to which such Bank is
subject or in connection with an examination of such Bank by any such authority;
(B) pursuant to subpoena or other court process; (C) when required to do so in
accordance with the provisions of any applicable Requirement of Law; (D) to the
extent reasonably required in connection with any litigation or proceeding to
which the Agent, any Bank or their respective Affiliates may be party; (E) to
the extent reasonably required in connection with the exercise of any remedy
hereunder or under any other Loan Document; (F) to such Bank's independent
auditors and other professional advisors provided that such Person shall be
notified of its obligation to keep such information confidential to the same
extent required of the Banks hereunder; (G) to any Participant or Assignee,
actual or potential, provided that such Person agrees in writing to keep such
information confidential to the same extent required of the Banks hereunder; (H)
as to any Bank or its Affiliate, as expressly permitted under the terms of any
other document or agreement regarding confidentiality to which the Companies or
any Subsidiary is party or is deemed party with such Bank or such Affiliate; and
(I) to its Affiliates. The Bank disclosing information pursuant to the above
proviso (except pursuant to clauses (A), (E), (F), (G), (H) or (I)) shall to
the extent permitted by law give prior notice thereof to the Companies and shall
limit such disclosures to the information so required.

                                       92
<PAGE>

       11.11  Set-off. In addition to any rights and remedies of the Banks
              -------
provided by law, if an Event of Default exists or the Loans have been
accelerated, each Bank is authorized at any time and from time to time, without
prior notice to any Company, any such notice being waived by each Company to the
fullest extent permitted by law, to set off and apply any and all deposits
(general or special, time or demand, provisional or final) at any time held by,
and other indebtedness at any time owing by, such Bank to or for the credit or
the account of such Company against any and all Obligations then due and owing,
or in case of Letters of Credit, which may become due and owing, to such Bank,
now or hereafter existing, irrespective of whether or not the Agent or such Bank
shall have made demand under this Agreement or any Loan Document. Each Bank
agrees promptly to notify each Company and the Agent after any such set-off and
application made by such Bank; provided, however, that the failure to give such
                               --------  -------
notice shall not affect the validity of such set-off and application.

       11.12  Notification of Addresses of Lending Offices, Etc. Each Bank shall
              --------------------------------------------------
notify the Agent in writing of any changes in the address to which notices to
such Bank should be directed, of addresses of any Lending Office, of payment
instructions in respect of all payments to be made to it hereunder and of such
other administrative information as the Agent shall reasonably request.

       11.13  Counterparts. This Agreement may be executed in any number of
              ------------
separate counterparts, each of which, when so executed, shall be deemed an
original, and all of said counterparts taken together shall be deemed to
constitute but one and the same instrument.

       11.14  Severability. The illegality or unenforceability of any provision
              ------------
of this Agreement or any instrument or agreement required hereunder shall not in
any way affect or impair the legality or enforceability of the remaining
provisions of this Agreement or any instrument or agreement required hereunder.

       11.15  No Third Parties Benefited. This Agreement is made and entered
              --------------------------
into for the sole protection and legal benefit of the Companies, the Banks, the
Agent and the Agent-Related Persons, and their permitted successors and assigns,
and no other Person shall be a direct or indirect legal beneficiary of, or have
any direct or indirect cause of action or claim in connection with, this
Agreement or any of the other Loan Documents.

       11.16  Governing Law and Jurisdiction.
              ------------------------------

       (a)    THIS AGREEMENT SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE
WITH, THE LAW OF THE STATE OF NEW YORK; PROVIDED THAT THE AGENT AND THE BANKS
SHALL RETAIN ALL RIGHTS ARISING UNDER FEDERAL LAW.

       (b)    ANY LEGAL ACTION OR PROCEEDING WITH RESPECT TO THIS AGREEMENT OR
ANY OTHER LOAN DOCUMENT MAY BE BROUGHT IN THE COURTS OF THE STATE OF NEW YORK OR
OF THE UNITED STATES FOR THE SOUTHERN DISTRICT OF NEW YORK, AND BY EXECUTION AND
DELIVERY OF THIS AGREEMENT, EACH OF THE COMPANIES, THE AGENT AND THE BANKS
CONSENTS, FOR ITSELF AND IN RESPECT OF ITS PROPERTY, TO THE NON-

                                       93
<PAGE>

EXCLUSIVE JURISDICTION OF THOSE COURTS. EACH OF THE COMPANIES, THE AGENT AND THE
BANKS IRREVOCABLY WAIVES ANY OBJECTION, INCLUDING ANY OBJECTION TO THE LAYING OF
VENUE OR BASED ON THE GROUNDS OF FORUM NON CONVENIENS, WHICH IT MAY NOW OR
HEREAFTER HAVE TO THE BRINGING OF ANY ACTION OR PROCEEDING IN SUCH JURISDICTION
IN RESPECT OF THIS AGREEMENT OR ANY DOCUMENT RELATED HERETO. THE COMPANIES, THE
AGENT AND THE BANKS EACH WAIVE PERSONAL SERVICE OF ANY SUMMONS, COMPLAINT OR
OTHER PROCESS, WHICH MAY BE MADE BY ANY OTHER MEANS PERMITTED BY NEW YORK LAW.

       11.17  Waiver of Jury Trial. THE COMPANIES, THE BANKS AND THE AGENT EACH
              --------------------
WAIVE THEIR RESPECTIVE RIGHTS TO A TRIAL BY JURY OF ANY CLAIM OR CAUSE OF ACTION
BASED UPON OR ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE OTHER LOAN
DOCUMENTS, OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY, IN ANY ACTION,
PROCEEDING OR OTHER LITIGATION OF ANY TYPE BROUGHT BY ANY OF THE PARTIES AGAINST
ANY OTHER PARTY OR ANY AGENT-RELATED PERSON, PARTICIPANT OR ASSIGNEE, WHETHER
WITH RESPECT TO CONTRACT CLAIMS, TORT CLAIMS, OR OTHERWISE. THE COMPANIES, THE
BANKS AND THE AGENT EACH AGREE THAT ANY SUCH CLAIM OR CAUSE OF ACTION SHALL BE
TRIED BY A COURT TRIAL WITHOUT A JURY. WITHOUT LIMITING THE FOREGOING, THE
PARTIES FURTHER AGREE THAT THEIR RESPECTIVE RIGHT TO A TRIAL BY JURY IS WAIVED
BY OPERATION OF THIS SECTION 11.17 AS TO ANY ACTION, COUNTERCLAIM OR OTHER
                     -------------
PROCEEDING WHICH SEEKS, IN WHOLE OR IN PART, TO CHALLENGE THE VALIDITY OR
ENFORCEABILITY OF THIS AGREEMENT OR THE OTHER LOAN DOCUMENTS OR ANY PROVISION
HEREOF OR THEREOF. THIS WAIVER SHALL APPLY TO ANY SUBSEQUENT AMENDMENTS,
RENEWALS, SUPPLEMENTS OR MODIFICATIONS TO THIS AGREEMENT AND THE OTHER LOAN
DOCUMENTS.

       11.18  Entire Agreement. This Agreement, together with the other Loan
              ----------------
Documents, embodies the entire agreement and understanding among the Companies,
the Banks and the Agent, and supersedes all prior or contemporaneous agreements
and understandings of such Persons, verbal or written, relating to the subject
matter hereof and thereof.

       11.19  Judgment Currency. Each Company, the Agent and each Bank hereby
              -----------------
agree that if, in the event that a judgment is given in relation to any sum due
to the Agent or any Bank hereunder, such judgment is given in a currency (the
"Judgment Currency") other than Dollars, such Company agrees to indemnify the
Agent or such Bank, as the case may be, to the extent that the Dollar amount
which could have been purchased by the Agent in accordance with normal banking
procedures on the Business Day following receipt of such sum is less than the
sum which could have been so purchased by the Agent had such purchase been made
on the day on which such judgment was given or, if such day is not a Business
Day, on the Business Day immediately preceding the giving of such judgment, and
if the amount so purchased exceeds the amount which could have been so purchased
had such purchase been made on the day on which such judgment was given or, if
such day is not a Business Day, on the Business Day immediately preceding such
judgment, the Agent or the applicable Bank agrees to remit such excess to the
Companies. The agreements in this Section shall survive payment of all other
Obligations.

                                       94
<PAGE>

       11.20  Steering Committee Expenses. The Companies agree promptly to pay
              ---------------------------
or reimburse reasonable expenses of the Steering Committee of the Banks and its
members (including the reasonable fees and expenses of outside counsel for the
Steering Committee of the Banks and each of its members) incurred in connection
with this Agreement and the other Loan Documents.

       11.21  Acknowledgement; Release. The Companies acknowledge and agree that
              ------------------------
they have no existing defense, counterclaim, offset, cross-complaint, claim or
demand of any kind or nature whatsoever that can be asserted to reduce or
eliminate all or any part of any of its liability to pay the full indebtedness
outstanding under the terms of this Agreement and any other documents which
evidence, guaranty or secure the Obligations. As of the Closing Date, the
Companies hereby release and forever discharge the Agent, the Banks and all of
their respective officers, directors, parents, subsidiaries, affiliates,
predecessors, successors, employees, attorneys, advisors, accountants,
representatives, consultants and agents (the "Related Releasees") from any and
                                              -----------------
all existing actions, causes of action, debts, dues, claims, demands,
liabilities and obligations of every kind and nature, both in law and in equity,
known or unknown, whether matured or unmatured, absolute or contingent,
including actual, consequential, punitive and other damages that either of them
may have against the other and/or the Related Releasees relating to or arising
from this Agreement or the other Loan Documents and/or any and all transactions
hereunder and thereunder or related thereto, in each case other than any
liability to pay the full indebtedness and other amounts owing under the terms
of this Agreement and the other Loan Documents, and any other documents which
evidence, guaranty or secure the Obligations hereunder and the "Obligations" as
such term (or equivalent term however denominated) is used in any of the other
Loan Documents.

       11.22  Consent by Banks to Bond Exchange. By their execution and delivery
              ---------------------------------
of their signature pages to this Agreement, each Bank hereby consents, effective
upon the execution and delivery of a signature page to this Agreement by all of
the Banks, to the consummation by Danka PLC of the exchange offer described in
the Registration Statement on Form S-4 of Danka PLC referred to in
Section 5.1(a)(ix).

       11.23  Agent as Joint Creditor..
              ------------------------

       (a)    Each of the Companies and the Guarantors (collectively, the
"Obligors") and each of the Banks agree that the Agent shall be the joint
creditor (together with the relevant Bank) of each and every obligation of any
Obligor towards each of the Banks under this Agreement, and that accordingly the
Agent will have its own independent right to demand performance by the relevant
Obligor of those obligations. However, any discharge of any such obligation to
one of the Agent or the relevant Bank shall, to the same extent, discharge the
corresponding obligation owing to the other.

       (b)    Without limiting or affecting the Agent's rights against any
Obligor (whether under this paragraph or under any other provision of the Loan
Documents), the Agent agrees with each other Bank (on a several and divided
basis) that, subject as set out in the next sentence, it will not exercise its
rights as a joint creditor with a Bank except with the consent of the relevant
Bank. However, for the avoidance of doubt, nothing in the previous sentence
shall in any way limit the Agent's right to act in the protection or
preservation of rights under or to

                                       95
<PAGE>

enforce any Support Document as contemplated by this Agreement, the other Loan
Documents and/or the relevant Support Document (or to do any act reasonably
incidental to any of the foregoing).

       11.24  Survival of Obligations. Notwithstanding the amendment and
              -----------------------
restatement of the Original Credit Agreement, (I) the obligations of the Banks
to purchase participation interests in the International Swing Line Obligations
(as defined in the International Swing Line Agreement) in accordance with
Section 2.20 of the Original Credit Agreement and Article IX of the
International Swing Line Agreement shall survive and continue until the
indefeasible payment and satisfaction in full of all of the International Swing
Line Obligations and (ii) the International Swing Line Obligations are
Obligations as defined herein.

       11.25  Termination of International Swing Line Commitments. The Companies
              ---------------------------------------------------
will cause the International Swing Line Commitments to be terminated and
satisfied no later than 30 days following the Closing Date. The Companies
acknowledge that, without limiting the rights of the International Swing Line
Lenders under Section 2.3(e) hereof, on or after the thirty-first day following
the Closing Date, the International Swing Line Lenders may terminate any
outstanding International Swing Line Commitments and the Companies hereby waive,
for themselves and each of the International Line Borrowers, any claims which
may arise from such termination and agree to indemnify and hold harmless the
International Swing Line Banks and each Designated Local Lender from and against
any claims, damages, losses, liabilities, reasonable costs and expenses
(including reasonable Attorney Costs) whatsoever which may be incurred by (or
claimed against) any of them by reason of the termination of the International
Swing Line Commitments. As used in this subsection, "Designated Local Lender"
has the meaning assigned to such term in the International Swing Line Agreement.

                                       96
<PAGE>

        IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed and delivered by their proper and duly authorized officers as of
the day and year first above written.

                                       DANKA BUSINESS SYSTEMS PLC

                                       By:_____________________________________

                                       Name:___________________________________

                                       Title:__________________________________

                                       DANKA HOLDING COMPANY

                                       By:_____________________________________

                                       Name:___________________________________

                                       Title:__________________________________

                                       DANKALUX SARL & CO. SCA
                                       BY: DANKALUX SARL, COMMANDITE

                                       By:_____________________________________

                                       Name:___________________________________

                                       Title:__________________________________

                                       BANK OF AMERICA, NATIONAL ASSOCIATION.
                                       (formerly known as NationsBank, N.A.),
                                       as Agent and Issuing Bank, and
                                       individually as a Bank

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                      97
<PAGE>

                                       THE BANK OF NOVA SCOTIA

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>
                                       THE BANK OF NEW YORK

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>

                                       CREDIT LYONNAIS NEW YORK BRANCH

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                       CIBC INC.

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                       PNC BANK, N.A.

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>

                                       FIRST UNION NATIONAL BANK

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>

                                       SUNTRUST BANK

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>

                                       THE FUJI BANK AND TRUST COMPANY

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                       ABN AMRO BANK N.V.

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>

                                       BNP PARIBAS

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>

                                    HIBERNIA NATIONAL BANK
                                    ----------------------

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

<PAGE>

                                       SAN PAOLO IMI SPA

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

                                       By:
                                          -------------------------------------
                                       Name:
                                            -----------------------------------
                                       Title:
                                             ----------------------------------

<PAGE>

                                    LLOYDS TSB BANK PLC

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

<PAGE>

                                    INTESABCI S.P.A.
                                    NEW YORK BRANCH

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

<PAGE>

                                    AMSOUTHBANK

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

                                    THE BANK OF TOKYO-MITSUBISHI, LTD.,
                                    NEW YORK BRANCH

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

<PAGE>

                                    BANKERS TRUST COMPANY

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

<PAGE>

                                    THE DAI-ICHI KANGYO BANK, LIMITED

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------
<PAGE>

                                       NATIONAL AUSTRALIA BANK LIMITED
                                       ACN 004044937

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------
<PAGE>

                                       WESTDEUTSCHE LANDESBANK GIROZENTRALE
                                       ------------------------------------
                                       LONDON BRANCH
                                       -------------

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

                                       THE TOKAI BANK LIMITED, NEW YORK BRANCH
                                       ---------------------------------------

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                       WACHOVIA BANK, N.A.

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                       NATIONAL WESTMINSTER BANK PLC

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                       BANCA NAZIONALE DEL LAVORO S.p.A.,
                                       LONDON BRANCH

                                       By:
                                           -------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                       CREDIT AGRICOLE INDOSUEZ

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                       STATE STREET BANK AND TRUST COMPANY

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                       J.P. MORGAN SECURITIES INC.
                                       as agent for The Chase Manhattan Bank

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                       LAZARD BANK LIMITED

                                       By:
                                          --------------------------------------
                                       Name:
                                            ------------------------------------
                                       Title:
                                             -----------------------------------

<PAGE>

                                    SOUTHTRUST BANK

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

<PAGE>

                                    BT HOLDINGS (NEW YORK) INC.

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

<PAGE>

                                    LEHMAN BROTHERS BANKHAUS AG,
                                    LONDON BRANCH

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------

                                    By:
                                    --------------------------------------------
                                    Name:
                                    --------------------------------------------
                                    Title:
                                    --------------------------------------------<PAGE>

                                                                    Exhibit 10.7

                                     LEASE

                                     FROM

                            ZETRON PROPERTIES, INC.
                                   LANDLORD

                                      TO

                               CACHEFLOW, INC.,
                                    TENANT

                           PREMISES: ZETRON BUILDING
                           12034 134/TH/ COURT N.E.
                              REDMOND, WA 98052

                             DATED: April 20, 2000
<PAGE>

                               TABLE OF CONTENTS
                               -----------------
<TABLE>
<S>                                                                         <C>
1.    Premises...........................................................    1
2.    Term...............................................................    1
3.    Rent...............................................................    1
4.    Improvements.......................................................    2
5.    Tenant's Early Entry...............................................    2
6.    Use and Zoning.....................................................    2
7.    Compliance with Laws...............................................    2
8.    Environmental Compliance...........................................    2
9 .   Repairs and Maintenance............................................    3
10.     Operating Expense Escalation.....................................    3
11.     Tax Expense Escalation...........................................    4
12.     Payment of Operating and Taxes Escalation Expenses...............    5
13.     Insurance........................................................    6
14.     Indemnity........................................................    7
15.     Services and Utilities...........................................    7
16.     Alterations......................................................    8
17.     Assignment and Sublease..........................................    9
18.     Casualty and Condemnation........................................    9
19.     Subordination and Non-Disturbance; Estoppel......................   10
20.     Landlord's Right of Entry........................................   10
21.     Signs............................................................   10
22.     Common Areas and Access..........................................   10
23.     Security Deposit.................................................   11
24.     Tenant's Defaults................................................   11
25.     Landlord's  DefRights and Remedies...............................   12
26.     Holding Over.....................................................   13
27.     Quiet Enjoyment..................................................   13
28.     Representation of Authority......................................   13
29.     Liability of Landlord............................................   13
30.     Brokers..........................................................   13
31.     Attorneys' Fees..................................................   13
32.     Options to Renew.................................................   13
33.     Notices..........................................................   15
34.     Surrender of Premises............................................   15
35.     Entire Agreement.................................................   15
36.     Liens and Encumbrances...........................................   16
37.     Communication Device.............................................   16
38.     Miscellaneous....................................................   16
  (a)     Successors or Assigns..........................................   16
  (b)     Insolvency.....................................................   16
  (c)     Partial Invalidity.............................................   16
  (d)     Recording......................................................   16
  (e)     Force Majeure..................................................   16
  (f)   Transportation Management Program; Recycling.....................   17
  (g)     Name of Building...............................................   17
  (h)     Reserved to Landlord...........................................   17
  (i)   Headings.........................................................   17
  (j)   Gender...........................................................   17
  (k)     Governing Law..................................................   17
  (1)   Counterparts.....................................................   17
  (m)     Prohibition....................................................   17
39.     Execution by Landlord and Tenant.................................   17
40.     Entire Agreement - Applicable Law................................   17
</TABLE>

                                      -i-
<PAGE>

EXHIBITS
--------

Exhibit A     Premises Floor Plan
Exhibit B     Legal Description
Exhibit C     Premises Improvements
Exhibit D     Rules and Regulations

                                     -ii-
<PAGE>

                                     LEASE
                                     -----

    THIS LEASE made this______ day of April, 2000 between ZETRON PROPERTIES,
INC. ("Landlord"), a Washington corporation with an office at 12034 134th Court
NE, P.O. Box 97004, Redmond, Washington 98073-9704 and CACHEFLOW, INC., a
Delaware corporation ("Tenant"), with an office at 650 Almanor Avenue,
Sunnyvale, California 94086.

                             W I T N E S S E T H:
                             --------------------

     1.   Premises. Landlord leases to Tenant premises with an agreed rentable
          --------
area of twenty eight thousand seven (28,007) square feet as outlined on Exhibit
                                                                        -------
A (the "Premises") located on the second floor at 12034 134/th/ Court N.E.,
-
Redmond, Washington 98052 (the "Building"). The Building, the parcel of land the
Building is on and other improvements on the land are hereafter called the
"Property". The legal description for the Land is attached hereto as Exhibit B.
                                                                     ---------
The Premises and the Building were measured in accordance with ANSI/BOMA
Z65.1.1996 standards (the "BOMA Standards").

     2.   Term. The primary term of this Lease (the "Primary Term") shall
          ----
commence on the earlier of (a) the date on which Tenant takes occupancy for any
purpose, other than as provided for in paragraph 5, or (b) the date on which the
Landlord delivers the Premises to Tenant Substantially Completed, as hereinafter
defined (the "Commencement Date") and shall expire on 11:59 p.m. on the date
(the "Expiration Date") which is seven (7) years after the Commencement Date,
unless extended in accordance with the terms of paragraph 32 below. However, if
Substantial Completion of the Premises is delayed due to a Tenant Delay, as
defined in Exhibit C, then the Commencement Date shall be the date on which
           ---------
Substantial Completion would have occurred, but for such Tenant Delay. If not
due to Tenant delays, Tenant may cancel lease if construction permit not issued
by September 1, 2000. As used in this Lease, "Term" shall mean the Primary Term
and any duly exercised Renewal Term. Within thirty (30) days following the
Commencement Date, Landlord and Tenant will execute a document confirming the
Commencement Date and the Expiration Date. Estimated Commencement Date: August
1, 2000.

     3.   Rent.
          ----

          (a)   Tenant shall pay to Landlord, at the address specified by
Landlord, without notice or any setoff or deduction whatsoever except as
expressly allowed herein, as Fixed Rent, the following sums per month or any
part thereof, in advance on or before the first day of each month of the Term,
commencing with the first month of the Term and continuing through the Primary
Term:

                                                       Monthly
                               Monthly         Fixed Rent Per Rentable
     Months of Lease Term     Fixed Rent             Square Foot
     --------------------     ----------             -----------

           1 through 12       $42,010.50               $1.50
          13 through 24       $43,480.87               $1.5525
          25 through 36       $45,002.70               $1.60684
          37 through 48       $46,577.79               $1.66308
          49 through 60       $48,208.02               $1.72128
          61 through 72       $49,895.30               $1.78153
          73 through 84       $51,641.63               $1.84388

Rent for partial months shall be prorated.

          (b)   Tenant shall also pay all other sums of money that shall become
due from Tenant under this Lease other than Fixed Rent, this being a net lease
("Additional Rent"). As used in this Lease, "Rent" shall mean Fixed Rent and
Additional Rent.

          (c)   Time is of the essence of this Lease with respect to both
Landlord's and Tenant's obligations hereunder. If Tenant fails to pay any Rent
due hereunder within ten (10) days of the due date, a late charge equal to five
percent (5%) of the unpaid amount shall be assessed and be immediately due and
payable. In addition, interest shall accrue at the rate of five percent (5%) in
excess of the publicly quoted prime rate of Bank of America, N.A. or its

                                      -1-
<PAGE>

successor, as such varies form time to time (the "Interest Rate") from the date
due until paid on any Rent which is not paid when due.

     4.   Improvements.
          ------------

          (a)  Landlord will complete the Tenant Improvements provided for in
Exhibit C (the "Tenant Improvements") and Landlord's Work provided for in
---------
Exhibit C in a workmanlike manner and in compliance with all Legal Requirements
(as hereinafter defined). All materials used by Landlord shall be new.

          (b)  The Premises shall be deemed "Substantially Completed" upon the
occurrence of all of the following: (i) construction by Landlord of the Tenants
Improvements and Landlord's Work, for which Landlord is responsible, all in
accordance with the provisions of this Lease; (ii) means of ingress, egress,
parking and loading areas are available for Tenant's use; (iii) the Premises
shall comply with all certificates, permits and approvals required by applicable
laws, statutes, ordinances, orders, codes, rules and regulations of all federal,
state, county, city and local departments and agencies ("Legal Requirements"),
other than the certificate of occupancy and other than for defects attributable
to Tenant's design; and (iv) the remaining work required to make the Premises
fully completed consists of minor details of construction, mechanical
adjustments or decoration, which will not materially interfere with Tenant's use
and enjoyment of the Premises.

     5.   Tenant's Early Entry Tenant may, twenty (20) days prior to the
          --------------------
Substantial Completion date for the Premises, based on Landlords estimate
thereof, without incurring any liability for payment of Rent, enter the Premises
to place its personal property, equipment and trade fixtures in the Premises at
Tenant's risk and expense, provided such does not interfere with or delay or
increase the cost of the Tenant Improvements.

     6.   Use and Zoning. Tenant may use the Premises only for general office
          --------------
purposes, computer lab and limited light assembly, provided that the latter is
conducted in accordance with Legal Requirements and does not disturb the quiet
enjoyment of other tenants. Landlord warrants that applicable law currently
permit the use of the Premises for general office purposes.

     7.   Compliance with Laws. Tenant shall comply with all Legal Requirements
          --------------------
that pertain to the Premises, to Tenant's design of the Tenant Improvements to
the nature or manner in which Tenant uses the Premises or to its alterations,
additions or improvements to the Premises or to its breach of this Lease. Except
for matters for which Tenant is responsible, Landlord shall comply with all
other legal requirements relating to the Property, including the ADA, except
those which are the responsibility of other tenants.

     8.   Environmental Compliance. Tenant shall comply with all applicable
          ------------------------
environmental laws and regulations pertaining to the nature or manner in which
Tenant uses the Premises or the alterations, additions or improvements which it
makes to the Premises, including, but not limited to, those related to Hazardous
Substances, and shall not use, store, generate, release or dispose of Hazardous
Substances in, on or about the Premises or Property, except for normal cleaning
and office supplies when used in accordance with Legal Requirements. "Hazardous
Substances" shall mean any matter (whether gaseous, liquid or solid) which is or
may be harmful to persons or property, including but not limited to materials
now or hereafter designated as a hazardous or toxic waste or substance under the
Comprehensive Environmental Response, Compensation and Liability Act of 1980, 42
USC 9601, et seq., or as a Hazardous Substance, Hazardous Household Substance,
          -- ---
Moderate Risk Waste or Hazardous Waste under the Hazardous Waste Management Act,
RCW Chapter 70.105, or as a hazardous substance under the Model Toxics Control
Act RCW Chapter 70.105D, all as now or hereafter amended, or which may now or
hereafter be regulated under any other federal, state, or local law, statute,
ordinance or regulation pertaining to health, industrial hygiene or the
environment, including, without limitation, (i) any asbestos and/or asbestos
containing materials (collectively "ACMs") regardless of whether such ACMs are
in a friable or non-friable state, or (ii) any matter designated as a hazardous
substance pursuant to Section 311 of the Federal Water Pollution Control Act
(33 USC 1317), or (iii) any matter defined as a hazardous waste pursuant to
Section 1004 of the Federal Resource Conservation and Recovery Act, (42 USC 6901
et seq) pertaining to health or the environment. Tenant shall defend, indemnify
-- ---
and save Landlord harmless from any claims, fines, penalties, liabilities,
losses, damages, costs and expenses (including reasonable attorney's fees,
expert

                                      -2-
<PAGE>

witness fees and other costs of defense) which arise from the Tenant's breach of
its representations, agreements and warranties contained in this paragraph. This
duty shall survive termination of the Lease. To Landlord's actual present
knowledge, there is no Hazardous Substances present on or under the Property in
violation of Legal Requirements.

     9.   Repairs and Maintenance.
          -----------------------

          (a)  During the Term, except and to the extent not attributable to the
negligence or conduct of Tenant or its employees, agents or contractors or to
Tenant's alterations, additions or improvements or as may otherwise be an
obligation of Tenant under this Lease or attributable to Tenant's breach of this
Lease or Legal Requirements, Landlord shall maintain and repair (i) the roof,
exterior walls, foundations, and building structure of the Building; (ii) the
plumbing, fire sprinkler, heating, ventilation and air conditioning systems,
electrical and mechanical systems located outside the Premises; and (iii) the
parking and common areas of the Property and Building, including their lighting
systems.

          (b)  During the Term, Tenant shall, at its sole expense, (i) maintain
the interior of the Premises, including all systems therein and all glass in
good order, repair and condition; (ii) be responsible for providing regular
janitorial services for the interior of the Premises and for changing filters
and light bulbs; (iii) maintain all alterations, additions and improvements
which it makes to the Premises and all furniture, trade fixtures and other
personal property therein in good order, repair and condition; and (iv) make all
repairs and replacements caused by Tenant's negligence, unless covered by any
insurance policy maintained by Landlord or unless, and to the extent caused by
the negligence or willful misconduct of Landlord, its agents, contractors or
employees. If Tenant fails to keep and maintain the Premises in the condition
set forth in this paragraph 9(b), Landlord may, at its option after reasonable
notice, put or cause the same to be put in the condition required thereunder,
and in such case, upon receipt of written statements from Landlord, Tenant shall
promptly pay the entire cost thereof as Additional Rent. Landlord shall have the
right to enter the Premises for the purpose of making such repairs upon Tenant's
failure to do so.

     10.  Operating Expense Escalation.
          ----------------------------

          (a)  For purposes of paragraphs 10, 11 and 12, the following
Definitions shall apply.

               (i)   "Expense Year" shall mean a calendar year.

               (ii)  "Landlord's Statement" shall mean a statement furnished by
Landlord to Tenant containing a computation or information relating to any
Additional Rent asserted by Landlord to be due pursuant to the provisions of
this Lease, together with reasonable supporting information related to such
Additional Rent when requested by Tenant.

               (iii) "Tenant's Proportionate Share" shall be based on the number
of rentable square feet of area in the Premises compared to the total rentable
square feet of area in the Building. If either of these figures shall vary
during the Term, Tenant's Proportionate Share shall be appropriately adjusted.

               (iv)  "Operating Expenses" shall mean: all reasonable costs and
expenses (and taxes thereon) paid by or on behalf of Landlord in respect of, and
attributable to, the operation, cleaning, repair, replacement, safety,
management, security and maintenance of the Premises, Property and Building and
the sidewalks, curbs, plazas and other areas adjacent to the Property,
including, but not limited to (i) salaries, wages and bonuses paid to, and the
cost of any benefits (including group life insurance) or similar expenses
relating to, employees of Landlord engaged full-time in the operation, cleaning,
repair, safety, management, security or maintenance of the Property, to the
extent so engaged; (ii) social security, unemployment and other payroll taxes,
the cost of providing disability and worker's compensation coverage imposed by
any law or regulation, union contract or otherwise in respect of said employees;
(iii) the cost of electricity, gas, steam, water, air conditioning and other
fuel and utilities and garbage and refuse removal not the obligation of any
particular tenant; (iv) the cost of casualty, rent, liability, fidelity, plate
glass and all other insurance carried by Landlord with respect to the Building,
including all deductibles (currently $1,000); (v) the cost of repairs,
maintenance and painting, reserves for roof repairs

                                                                         LEASE.2

                                      -3-
<PAGE>

(based on Landlord's reasonable estimate thereof and depreciation of the cost of
the roof on a straight line basis over the estimated useful life thereof); (vi)
the cost or rental of all building and cleaning supplies, tools, materials and
equipment; (vii) the cost of supplies, work clothes and dry cleaning; (viii)
window cleaning, guard, watchman or other security personnel, service or system;
(ix) management fees not in excess of then prevailing market rates for
management fees payable for Class A Office Buildings similarly situated with the
Building and Property; (x) charges of independent contractors performing work
included within this definition of Operating Expenses; (xi) telephone and
stationery; (xii) legal, accounting and other professional fees and
disbursements incurred in connection with the operation and management of the
Property; (xiii) association fees and dues; (xiv) decorations; (xv) depreciation
of hand tools and other movable equipment used in the operation, cleaning,
repair, safety, management, security or maintenance of the Property, provided
the original cost of such equipment did not constitute an Operating Expense;
(xvi) exterior and interior landscaping; (xvii) governmental fees and charges
and permits costs; (xviii) depreciation or amortization of capital assets,
improvements, equipment, machinery, furnishings and fixtures on a level basis
over useful lives; (xix) surcharges levied upon or assessed against the Property
or the parking spaces or other common areas; (xx) payments to or for public
transit or carpooling facilities or other facilities or purposes as required by
any governmental agency having jurisdiction over the Building and Property; and
(xxi) all costs incurred by Landlord in connection with complying with
applicable federal, state or local legal requirements.

               (v)   Notwithstanding the foregoing, "Operating Expenses" shall
not include any of the following: (1) salaries or benefits for Landlord's
executives and employees above the grade of building manager; (2) expenditures
for which Landlord is reimbursed from any insurance carrier, from any tenant
(other than as part of Operating Expenses), including the Tenant, or from any
other source; (3) advertising expenditures; (4) bad debt loss, rent loss, or
reserves for either of them; (5) taxes; (6) financing costs, including points,
commitment fees, broker's fees, legal fees, and mortgage interest and
amortization payments; (7) costs incurred in connection with the initial
construction of the Building; (8) costs incurred in the removal, abatement or
other treatment of underground storage tanks or Hazardous Substances present in
the Building or on the Property; (9) legal fees, space planner's fees, broker's
commissions and other costs incurred by Landlord in connection with leasing
space and negotiating leases with tenants of the Building, or legal fees in
connection with disputes between Landlord and any tenant of the Building, or
between Landlord and any mortgagee; (10) costs of improving, altering,
constructing or redecorating any space leased to tenants of the Building; (11)
costs associated with the operation of the business of the entity which
constitutes Landlord as the same are distinguished from the costs of operation
of the Building, including, without limitation, accounting and legal expenses,
costs of selling, syndicating, financing, mortgaging or hypothecating Landlord's
interest in the Building; (12) the cost of any political, charitable or civic
contribution or donation; (13) structural improvements (as opposed to repairs
and replacements) to the roof, exterior walls, foundation and Building
structure; and (14) amounts paid as ground rental.

          (b)  For each Expense Year falling wholly or partially within the
Term, Tenant shall pay to Landlord as Additional Rent, Tenant's Proportionate
Share of the Operating Expenses.

     11.  Tax Expense Escalation.
          ----------------------

          (a)  For purposes of paragraph 11 the following Definitions shall
apply.

               (i)   "Tax Year" shall mean each calendar year.

               (ii)  "Taxes" shall mean

                     (1)   All real estate taxes, assessments (special or
otherwise), sewer and water rents, rates and charges, and any other governmental
levies, impositions and charges of a similar nature ("Impositions"), which may
be levied, assessed or imposed on or in respect of all or any part of the
Property, whether or not the same constitute one or more tax lots. If, however,
by law, any assessment may be divided and paid in annual installments, then, for
the purposes of this definition, (i) such assessment shall be deemed to have
been so divided and to be payable in the maximum number of annual installments
permitted by law, and (ii) there shall be

                                      -4-
<PAGE>

deemed included in Taxes for each Tax Year the annual installment of such
assessment becoming payable during such year, together with interest payable
during such year on such annual installment and on all installments thereafter
becoming due as provided by law, all as if such assessment had been so divided.

                     (2)   Any reasonable expenses incurred by Landlord in
contesting any of the foregoing or the assessed valuation of all or any part of
the Property.

                     (3)   An Imposition based on the income or rents received
therefrom whether or not wholly or partially as a capital levy or otherwise, or
(ii) an Imposition measured by or based in whole or in part upon all or any part
of the Property and imposed on Landlord.

               (iii) "Taxes" shall not include penalties or interest paid by the
Landlord on account of Landlord's failure to pay taxes when due.

          (b)  For each Tax Year falling wholly or substantially within the
Term, Tenant shall pay to Landlord as Additional Rent a sum equal to Tenant's
Proportionate Share of the Taxes.

          (c)  If, as a result of any application or proceeding or otherwise,
there should be a reduction in the Taxes for any Tax Year in respect of which
Landlord shall have previously rendered a Landlord's Statement, then provided
Tenant is not then in default hereunder, any amounts due from Landlord to Tenant
as a result of such reduction shall be paid to Tenant within twenty (20) days
after receipt by Landlord, unless Tenant advises Landlord within fifteen (15)
days after receipt by Landlord of such refund to include an adjustment for the
succeeding Tax Year to reflect such decrease in Taxes. Landlord may deduct from
such refund all costs and expenses, including reasonable counsel fees, incurred
by Landlord in connection with the application or proceeding to reduce the
Taxes. Landlord shall promptly refund to Tenant, Tenant's Proportionate Share of
any refunds in Taxes received after the Expiration Date of this Lease.
                                                               . .
          (d)  Tenant shall be liable for, and shall pay throughout the term of
this Lease, all license and excise fees and occupation taxes covering the
business conducted on the Premises and all personal property taxes levied with
respect to all personal property located at the Premises. If any governmental
authority levies a tax or license fee on rents payable under this Lease or rents
accruing from use of the Premises or a tax or license fee in any form against
Landlord or Tenant because of or measured by or based upon income derived from
the leasing or rental thereof (other than a net income tax on Landlord's
income), or a transaction privilege tax, such tax or license fee shall be paid
by Tenant, either directly if required by law, or by reimbursing Landlord for
the amount thereof within twenty (20) days of demand.

     12.  Payment of Operating Expenses and Taxes Escalation.
          --------------------------------------------------

          (a)  At least thirty (30) days prior to each Expense Year after
calendar 2000, Landlord shall advise Tenant in writing of Landlord's estimate of
Tenant's Proportionate Share of the Operating Expenses for the Expense Year and
of the Taxes for the Tax Year. Commencing on the first day of each Expense Year,
and on the Commencement Date, Tenant shall pay as Additional Rent one-twelfth
(1/12th) of Tenant's estimated Proportionate Share concurrently with the monthly
Rent payment.

          (b)  Within ninety (90) days after the close of each Expense Year,
Landlord shall deliver to Tenant a statement ("Landlord's Statement") showing in
reasonable detail the (i) actual Operating Expenses and Taxes for the previous
year broken down by component expenses; (ii) the amount paid by Tenant during
the Expense Year towards the Operating Expenses and the amount paid by Tenant
during the Tax Year towards the Taxes; and (iii) the amount Tenant owes to
Landlord or the amount of the refund Landlord owes to Tenant. Any amount due
from Landlord to Tenant under this paragraph 12(b) shall be enclosed with
Landlord's Statement, unless Tenant is then in default hereunder. Any such
amount due from Tenant to Landlord shall be paid within twenty (20) days after
receipt of Landlord's Statement.

                                      -5-
<PAGE>

               (c)  Tenant shall have the right once each year within six (6)
months after Tenant's receipt of Landlord's Statement for the prior Expense/Tax
Year to audit Landlord's records with respect to Operating Expenses and Taxes
for such prior year at the location where such records are kept. Tenant shall
give Landlord ten (10) business days prior written notice of the required audit
date. The audit shall be conducted by a certified public accountant on a
non-contingent fee basis, and Tenant shall promptly provide Landlord with a copy
of such audit. If such audit reflects a variance from Landlord's Statement which
is not disputed by Landlord, the parties shall make any payment adjustments
within twenty (20) business days thereafter. If the audit discloses an
overpayment by Tenant of Operating Expenses and Taxes for such year which
exceeds five percent (5%) of the total thereof which is not disputed by
Landlord, then Landlord shall reimburse Tenant for the reasonable out-of-pocket
costs of such audit, but not in excess of Two Thousand Dollars ($2,000), within
twenty (20) days after its receipt of an invoice and accounting thereof. Tenant
shall maintain the confidentiality of all information disclosed through such
audit, except where disclosure is required by applicable law.

          13.  Insurance.
               ---------

               (a)  Tenant shall, at its own expense, maintain comprehensive or
commercial general liability insurance (CGL) IS01988 or later in minimum limits
of Three Million Dollars ($3,000,000) per occurrence for property damage or loss
and minimum limits of $Three Million Dollars ($3,000,000) per occurrence for
personal injuries and death, to indemnify Landlord, Tenant and any lender
designated by Landlord ("Lender") against claims, demands, losses, damages,
liabilities and expenses. Landlord and Lender shall be named as additional
insureds on insurance coverage providing such minimum limits and shall be
furnished with an ACORD 27 Certificate or its equivalent which reflects that
such coverage shall not be canceled nor materially reduced in coverage or limits
without thirty (30) days prior written notice to Landlord and Lender. During the
Lease Term, Tenant shall also maintain at its own expense insurance covering its
furniture, fixtures, equipment and inventory and all improvements which it makes
to the Premises in an amount equal to the full insurable value thereof, against
fire and such other perils as are covered by an all risk policy with plate glass
endorsement, including all glass on the Premises. All insurance required under
this Lease shall (a) be issued by insurance companies authorized to do business
in the State of Washington and having a financial rating of at least A Class X
status, as rated in the most recent edition of Best's Insurance Reports, or with
companies otherwise reasonably acceptable to Landlord; (b) be issued as a
primary policy, or under the blanket policy, not contributing with and not in
excess of coverage which Landlord may carry; (c) in the case of the liability
policy, contain a contractual liability coverage endorsement covering Tenant's
indemnification duty; and (d) with commercially reasonable deductibles. If
Tenant fails to maintain required insurance, Landlord may do so immediately and
Tenant shall reimburse Landlord for the full1 expense thereof within five (5)
days after demand therefor.

               (b)  Tenant shall not keep, use, sell or offer for sale in or
upon the Premises any article which is prohibited by Landlords insurance policy,
provided Tenant is first made aware in writing of such restriction. Tenant shall
pay immediately any increase in Landlord's premiums for insurance during the
term of this Lease which results from other than the permitted use of the
Premises or from the type of merchandise which Tenant stores or sells on the
Premises, whether or not Landlord has consented thereto. In determining whether
increased premiums are the result of Tenant's use of the Premises, a schedule,
issued by the organization establishing the insurance rate on the Premises
showing the various components of such rate, shall be conclusive evidence of the
several items and charges which make up the insurance rate on the Premises.

               (c)  Neither Landlord nor Tenant shall be liable to the other
party or to any insurance company (by way of subrogation or otherwise) insuring
the other party for any loss or damage to any building, structure or tangible
personal property of the other occurring in or about the Premises, even though
such loss or damage might have been occasioned by the negligence of such party,
its agents or employees, if such loss or damage is covered by insurance
benefiting the party suffering such loss or damage or was required to be covered
by insurance or permitted to be self-insured under terms of this Lease. Each
party shall cause each insurance policy obtained by it to contain the waiver of
subrogation clause.

               (d)  Landlord shall maintain, at its expense, during the Term,
with solvent and responsible companies, tire insurance, with standard "all risk"
coverage for the Property.

                                      -6-
<PAGE>

Landlord shall maintain, at its expense, during the Term, with solvent and
responsible companies, comprehensive general liability insurance covering
injuries occurring on the Property, which shall provide for a combined coverage
for bodily injury and property damage in an amount not less than One Million
Dollars ($1,000,000).

               (e)  Neither Landlord nor Tenant shall be liable to the other
party or to any insurance company (by way of subrogation or otherwise) insuring
the other party for any loss or damage to any building, structure or tangible
personal property of the other occurring in or about the Premises, even though
such loss or damage might have been occasioned by the negligence of such party,
its agents or employees, if such loss or damage is covered by insurance
benefiting the party suffering such loss or damage or was required to be covered
by insurance under terms of this Lease. Each party shall cause each insurance
policy obtained by it to contain the waiver of subrogation clause.

          14.  Indemnity. Landlord shall not be liable for any injury to any
               ---------
person, or for any loss of or damage to any property (including property of
Tenant) occurring in or about the Premises from any cause whatsoever, except for
personal injuries attributable to the negligence or willful misconduct of
Landlord, its agents, invitees, employees and contractors, to the extent of
their negligence. Subject to paragraph 13(e) Tenant shall indemnify, defend and
save Landlord, its officers, agents, employees and contractors, and other
tenants and occupants of the Property harmless from all losses, damages, fines,
penalties, liabilities and expenses (including Landlord's personnel and overhead
costs and reasonable attorneys' fees and other reasonable costs incurred in
connection with such claims, regardless of whether claims involve litigation)
resulting from any actual or alleged injury to any person or from any actual or
alleged loss of or damage to any property alleged to be attributable to Tenant's
operation or occupation of the Premises or caused by or resulting from any act
or omission of Tenant or any licensee, assignee, or concessionaire, or of any
officer, agent, employee, guest or invitee of any such person in or about the
Premises, including, but not limited to, the deposit or release of hazardous or
toxic materials or substances or Tenant's breach of its obligations hereunder.
Tenant agrees that the foregoing indemnity specifically covers actions brought
by its own employees. The indemnification provided for in this paragraph with
respect to acts or omissions during the term of this Lease shall survive
termination or expiration of this Lease. Except as otherwise specified herein to
the contrary, Landlord shall not be liable for interference with light, air or
view or for any latent defect in the Premises. Tenant shall promptly notify
Landlord of casualties or accidents occurring in or about the Premises.
Notwithstanding the foregoing if losses, liabilities, damages, liens, costs and
expenses so arising are caused by the concurrent negligence of both Landlord and
Tenant, their employees, agents, invitees and licensees, a party shall indemnify
the other party to the extent of the first party's own negligence or that of its
officers, agents, employees, guests or invitees. The foregoing indemnity is
specifically and expressly intended to constitute a waiver of Tenant's immunity
under Washington's Industrial Insurance Act, RCW Title 51, to the extent
necessary to provide the other with a full and complete indemnity from claims
made by the first party and its employees, to the extent of their negligence.
LANDLORD AND TENANT ACKNOWLEDGE THAT THE INDEMNIFICATION PROVISIONS OF THIS
PARAGRAPH 14 WERE SPECIFICALLY NEGOTIATED AND AGREED UPON BY THEM.

          15.  Services and Utilities.
               ----------------------

               (a)  Tenant shall pay prior to delinquency for all electricity,
telephone and any other utilities which are separately metered or submetered to
the Premises and, as part of its share of paragraph 10(a)(iv) Operating
Expenses, for all other utilities which are not separately metered or
submetered. Landlord shall select and control the utility service provider to
the Building and shall have the right at any time and from time to time to
change electrical service provider. Tenant shall cooperate with Landlord to
allow the electrical service provider access to electrical lines and equipment
within the Premises. Landlord shall not be liable for any loss, injury or damage
to person or property caused by or resulting from any variation, interruption,
or failure of utilities or services due to any cause whatsoever, or from its
failure to make any repairs or perform any maintenance. No temporary
interruption or failure of services or utilities incident to the making of
repairs, alterations or improvements, or due to accident, strike or conditions
or other events beyond Landlord's reasonable control shall be deemed an eviction
of Tenant or to relieve Tenant from any of Tenant's obligations hereunder or to
give Tenant a right of action against Landlord for damages, except that if
utilities to the Premises are interrupted for a period

                                      -7-
<PAGE>

in excess of three (3) consecutive business days due solely to Landlord's
negligence the Rent and Additional Rent shall be abated thereafter in proportion
to the interruption until utility service is restored.

               (b)  Landlord shall furnish the Premises with electricity for
office use, including lighting and low power usage (110 volt) office machines,
water and elevator services. Landlord shall also provide routine refuse removal
service on weekdays, other than holidays. From 7:00 a.m. to 6:00 p.m. on
weekdays, excluding legal holidays ("Normal Business Hours"), Landlord shall
furnish the Premises with heat and air conditioning services. If requested by
Tenant, Landlord shall furnish heat and air conditioning services at times other
than Normal Business Hours, and Tenant shall pay for the cost of such services
at rates reasonably established by Landlord as Additional Rent.

               (c)  If Tenant requires garbage and refuse removal of a
different kind or a more intense level than Landlord customarily provides for
offices in the Building, or if Tenant's garbage or refuse involves other
materials requiring special handling, Tenant shall promptly pay Landlord, as
Additional Rent, for the additional costs and expenses incurred by Landlord in
providing such services and shall comply, at its sole cost and expense, with
procedures established for such by Landlord.

               (d)  Tenant shall obtain Landlord's prior written consent before
installing lights and equipment in the Premises which in the aggregate exceed
Building Standards. Landlord may refuse to grant such consent unless Tenant
agrees to pay (1) the costs incurred by Landlord for installation of
supplementary air conditioning capacity or electrical systems as necessitated by
such equipment or lights, and (2) in advance, on the first day of each month
during the Term, the amount estimated by Landlord as the excess cost of
furnishing electricity for the operation of such equipment or lights above
normal Building office levels and the amount estimated by Landlord as the cost
of operation and maintenance of supplementary air conditioning units as
necessitated by Tenant's use of such equipment or lights. Landlord shall be
entitled to install, operate and maintain at Tenant sole cost a
monitoring/metering system in the Premises to measure the added demands on
electricity, heating, ventilation and air conditioning systems, resulting from
such equipment and lights and from Tenant's after-hours requirements, and Tenant
shall pay Landlord the cost thereof each mon& within ten (10) days of its
receipt of an invoice therefor.

          16.  Alterations. Tenant shall not make any alterations, additions or
               -----------
improvements in or to the Premises without first submitting to Landlord
professionally prepared plans and specifications for such work and obtaining
Landlord's prior written approval thereof which shall not be unreasonably
withheld for interior work which does not affect the Building structure or
systems. Tenant covenants that it will cause all such alterations, additions and
improvements to be performed at Tenant's sole cost and expense by a contractor
approved by Landlord and in a manner which: (a) is consistent with the Landlord
approved plans and specifications and any conditions imposed by Landlord in
connection therewith; (b) is in conformity with commercial standards; (c)
includes acceptable insurance coverage for Landlord's benefit; (d) does not
affect the structural integrity of the Building; (e) does not disrupt the
business or operations of adjoining tenants; and (f) does not invalidate or
otherwise affect the construction and systems warranties then in effect with
respect to the Building. Tenant shall secure all governmental permits and
approvals, as well as comply with all other applicable governmental requirements
and restrictions. Landlord's consent is not required for interior, non-
structural improvements to the Premises where the aggregate cost is less than
$5,000 and the work does not affect the Building systems or structures. Tenant
shall indemnify, defend and hold Landlord harmless from and against all losses,
liabilities, damages, liens, costs, penalties and expenses (including reasonable
attorneys' fees, but without waiver of the duty to hold harmless) arising from
or out of the performance of such alterations, additions and improvements,
including, but not limited to, all which arise from or out of Tenant's breach of
its obligations under terms of this paragraph 16. All alterations, additions and
improvements (expressly including all light fixtures, heating, ventilation and
air conditioning units and floor coverings), except furniture, trade fixtures
and appliances and equipment not affixed to the Premises, shall immediately
become the property of Landlord without any obligation on its part to pay
therefor. Tenant shall not remove such improvements on the termination of this
Lease unless otherwise directed by Landlord. If requested by Tenant before it
commences alterations, additions or improvements, Landlord will

                                      -8-
<PAGE>

advise within five (5) business days of Tenant's request Tenant whether such
work will have to be removed, and the Premises restored, at the end of the Lease
term or its earlier expiration.

          17.  Assignment and Sublease.
               -----------------------

               (a)  Tenant may, with the prior written consent of the Landlord
which shall not be unreasonably withheld or delayed, assign this Lease or sublet
the whole or any part of the Premises. Landlord shall use diligent efforts to
respond to Tenant within ten (10) business days after its receipt of the
request, if its is provided, together with the identity of the proposed
transferee and financial and operating history for the proposed transferee and a
copy of the transfer document. It shall be reasonable, among other reasons; for
Landlord to withhold its consent if (i) Tenant is in default under this Lease;
(ii) the assignee will not assume all of the obligations of this Lease, or the
sublessee does not agree to be subject to all the terms and conditions of, this
Lease, except those specific to the sublease, e.g., term, rent, improvements;
(iii) the proposed transferee will use the Premises other than wholly for
general office purposes; (iv) Tenant has failed to furnish Landlord with the
information specified above; (v) the proposed transferee will cause Landlord to
be in violation of any agreement with respect to the Property; and (vi) the
transferee's financial condition and operating history are not reasonably
acceptable to Landlord. No assignment or sublease shall release Tenant from
primary liability on this Lease. In lieu of giving its consent to an assignee or
sublessee, Landlord may elect to terminate this Lease, within 15 day notice. The
consent of the Landlord need not be obtained if the sublease is to an affiliate;
provided that Landlord is given prior written notice thereof and provided with
evidence that all insurance required hereunder is in place. Failure to first
obtain in writing Landlord's written consent or to comply with the provisions of
this paragraph 17(a) shall operate to prevent any such assignment, sublease or
transfer from becoming effective. If Tenant assigns this Lease or sublets the
Premises, then all consideration received by Tenant in whatever form and at
whatever time for such assignment or sublease (in excess of amounts payable by
Tenant as minimum rent, in the case of a sublease) shall belong to and be paid
over to Landlord, as and when received by Tenant, to the extent such exceed the
normal and reasonable out-of-pocket costs incurred in connection with such
assignment or sublease. Tenant shall also pay all reasonable legal fees and
other costs - incurred by Landlord in connection with Landlord's consideration
of Tenant's request for approval of assignments or subleases.

               (b)  If Landlord sells or otherwise transfers the Building or a
portion thereof containing the Premises, or if Landlord assigns its interest in
this Lease, and such purchaser, transferee or assignee assumes in writing
Landlord's obligations hereunder arising thereafter, and Landlord shall
thereupon be relieved of all future liabilities hereunder, but his Lease shall
otherwise remain in full force and effect.

          18.  Casualty and Condemnation
               -------------------------

               (a)  If the Premises shall be so damaged by fire, other casualty,
acts of God or the elements (a "Casualty"), or partially or wholly taken by
condemnation or threat thereof (a "Taking"), so that they cannot be restored
within one hundred twenty (120) days from the date of the Casualty or Taking
("Substantial Damage"), or if there is any material Casualty or Taking during
the last year of the Term, Landlord may terminate this Lease by giving written
notice to Tenant within thirty (30) days after the date of the Casualty or
Taking. In such case, the Lease shall be terminated as of the date of the
Casualty or Taking and the rent shall abate from that date, and any rent paid
beyond such date shall be refunded to Tenant. If this Lease is not terminated as
provided above, Landlord shall, at its sole cost and expense, restore the
Premises as speedily as practical to the condition existing prior to the
Casualty or the Taking, unless the Casualty was an uninsured Casualty or
Landlord's Lender refuses to make insurance proceeds available for the
restoration, in which event Landlord shall have the right to terminate the Lease
in the same manner and within the same timeframes as provided in the two (2)
preceding sentences. During the restoration period, the rent shall abate for the
period during which the Premises are not suitable for Tenant's business needs.
If Landlord does not restore the Premises within one hundred twenty (120) days
after the date of the Casualty or Taking, as such date may be extended for
Tenant Delays or force majeure events, Tenant may terminate this Lease without
incurring any liability to Landlord, provided Tenant gives Landlord written
notice not less than twenty (20) days after the end of such period and Landlord
does not complete the restoration within ten (10) days after the date of such
notice.

                                      -9-
<PAGE>

          (b)  In no event shall Landlord be liable to Tenant for destruction or
damage to any of Tenant's property including fixtures, equipment or other
improvements, unless the terms of paragraph 13(c) are inapplicable to such
damage.

          (c)  Landlord reserves all right to the entire damage award or payment
for any taking by eminent domain or a transfer in lieu thereof, and Tenant
waives all claim whatsoever against Landlord for damages for termination of its
leasehold interest in the Premises or for interference with its business. Tenant
hereby grants and assigns to Landlord any right Tenant may now have or hereafter
acquire to such damages and agrees to execute and deliver such further
instruments of assignment as Landlord may from time to time request. Tenant
shall, however, have the right to receive from the condemning authority the
amount offered by the condemning authority in its final offer for Tenant's
moving costs or for the personal property of Tenant which has been taken.

     19.  Subordination and Non-Disturbance; Estoppel. Unless otherwise
          -------------------------------------------
designated by Landlord, this Lease shall be subordinate to all future mortgages
and deeds of trust on the Property, and to any extensions, renewals or
replacements thereof. Landlord represents and warrants to Tenant that as of the
date of this Lease there are no deeds of trust, mortgages or security interests
in effect with respect to the Building or Land. As a condition to the foregoing,
Landlord agrees to deliver to Tenant from any future mortgagee or trustee a
written, commercially reasonable subordination and non-disturbance agreement in
recordable form acceptable to the lender providing that so long as Tenant
performs all of the terms of this Lease, Tenant's occupancy of the Premises
under this Lease shall not be disturbed and shall remain in full force and
effect for the term, and Tenant shall not be joined by the holder of any
mortgage or deed of trust in any action or proceeding to foreclose thereunder,
except where such is necessary for jurisdictional reasons. Landlord represents
and warrants that, as of the date hereof, there is no interest superior to this
Lease. Within ten (10) business days of Landlord's request therefor, Tenant
shall promptly execute and deliver to third parties designated by Landlord an
estoppel certificate or letter in the form requested by Landlord or its lender
that correctly recites the facts with respect to the existence, terms and status
of this Lease.

     20.  Landlord's Right of Entry. Landlord has the right to enter the
          -------------------------
Premises at any reasonable time upon reasonable notice to Tenant, or without
notice in case of emergency, for the purpose of performing maintenance, repairs,
and replacements to the Premises as are permitted under this Lease. During
Business Hours and upon reasonable notice to Tenant, Landlord may, during the
Term, show the Premises to prospective purchasers and mortgagees, and, during
the six (6) months prior to expiration of the Term or when Tenant is in default
hereunder, to prospective tenants. Landlord shall use reasonable efforts not
interfere with or disrupt the normal operation of Tenant's business. Landlord,
and any third parties entering the Premises at Landlord's invitation or request
shall at all times strictly observe Tenant's reasonable rules relating to
security on the Premises. Tenant shall have the right, in its sole discretion,
to designate a representative to accompany Landlord, or any third parties, while
they are on the Premises.

     21.  Signs. Landlord shall place the Tenant's name and location on the
          -----
bulletin board or directory in the Building, and afford Tenant, without charge,
the placing of the customary number of names in the Building directory. Landlord
shall also install Tenant's name, using Landlord's building standard signage, at
the entry to the Premises on monument at Landlord's expense. All other Tenant
signage shall be subject to Landlord's prior review and approval.

     22.  Common Areas and Access.
          -----------------------

          (a)  Landlord shall at all times have the exclusive control and
management of all parking areas, access roads, driveways, entrances, retaining
walls, exits, truck ways, loading docks, package pickup stations, washrooms,
signs, shelters, air quality monitoring stations, surface and storm water
holding treatment sites or facilities, drainage facilities, landscaped areas,
exterior stairways, elevators, escalators and other areas, improvements,
facilities and special services provided by Landlord for the general use, in
common, of tenants of the Property, and their officers, agents, employees and
customers, including off-site facilities, if any, required by governmental
bodies as a condition of developing the Property ("common areas and
facilities"). To Landlord's actual present knowledge the common areas and
facilities are not in violation of Legal

                                     -10-
<PAGE>

Requirements. Tenant shall have the right to use common areas and facilities in
common with other tenants of the Building and others authorized to use the same.
With respect to the common areas and facilities, Landlord shall have the right
from time to time to employ personnel; to establish, modify and enforce
reasonable rules and regulations, a copy of which current rules and regulations
is attached hereto as Exhibit D; to construct, maintain and operate lighting
                      ---------
facilities; to police the common areas and facilities; from time to time to
change the area, level, location and arrangement of common areas and facilities;
to restrict parking by Tenant, its officers, agents and employees so that it is
not on a disproportionate basis relative to rentable area; to temporarily close
all or any portion of the common areas and facilities to such extent as may, in
the opinion of Landlord's counsel, be legally sufficient to prevent a dedication
thereof or the accrual of any rights to any person or the public therein; to
temporarily close for maintenance or repair purposes all or any portion of the
parking areas or facilities, but if such closure is extensive, Landlord shall
provide alternative interim parking; to discourage noncustomer parking; and to
do and perform such other acts in and to the common areas and facilities as,
using good business judgment, Landlord deems to be reasonably advisable with a
view to the improvement of the convenience and use thereof by tenants of the
Building, their employees, invitees and customers, so long as Tenant's use of
the common areas and facilities is not materially and adversely impaired as a
result thereof. Tenant agrees to comply with all common area rules and
regulations established by Landlord. Landlord shall use diligent efforts to
enforce rules and regulations in a non-discriminatory fashion. If there is a
conflict between rules and regulations and the express provisions of this Lease,
this Lease shall control.

          (b)  Tenant shall be permitted to use up to three (3) parking spaces
on the Property per one thousand (1,000) square feet of rentable area in the
Premises on a non-reserved basis, without additional charge. All common areas
and facilities which Tenant is permitted to use and occupy are used and occupied
under a revocable license. If the amount of such areas or facilities be
diminished, and the amount of such diminution, including any reduction of total
parking area on the Property which does not result in such falling below that
required by applicable law, is not material, then such diminution shall not be
deemed constructive or actual eviction, and Landlord shall not be subject to any
liability, nor shall Tenant be entitled to any compensation or reduction or
abatement of rent.

     23.  Securitv Deposit. As partial consideration for the execution of this
          ----------------
Lease, Tenant has deposited with Landlord the sum of Three Hundred Twenty Seven
Thousand Eight Hundred Forty Nine and 78/100 Dollars ($327,849.78). Landlord
shall credit $42,010.50 thereof to the payment of the Fixed Rent due for the
first month of the Base Term, if Tenant is not then in default hereunder, and
shall credit an amount equal to the Fixed Rent due for the thirty seventh, forty
ninth, sixty first and seventy third months of the Primary Term to the Fixed
Rent due for such months if Tenant is not then in default hereunder. Landlord
shall pay Tenant the balance thereof, without interest, within thirty (30) days
after the expiration or prior termination of the Lease term, or any extension
thereof, if and only if Tenant has fully performed all of its obligations under
the terms of this Lease. Landlord shall be entitled to withdraw from the deposit
the amount of any unpaid Rent or Additional Rent not paid by Tenant when due
under this Lease, and Tenant shall immediately deposit an amount equal to that
so withdrawn.

     24.  Tenant's Defaults.
          -----------------

          (a)  Time is of the essence hereof and if Tenant violates or breaches
or fails to keep or perform any covenant, term or condition of this Lease, and
if such default or violation continues for or is not remedied within ten (10)
days (or, if no default in Rent is involved, within thirty (30) days) after
notice in writing thereof given by Landlord to Tenant specifying the matter
claimed to be in default, or if the default is of such nature that it cannot be
cured within thirty (30) days so long as Tenant commences such cure within said
thirty (30) day period and diligently prosecutes such cure to completion for a
period not to exceed ninety (90) days, then Landlord shall have the following
rights and remedies, at its option which shall not be exclusive, but shall be
cumulative and in addition and supplemental to any and all other rights and/or
remedies that Landlord may have at law or if equity: (a) to declare the term
hereof ended and to reenter the Premises and take possession thereof and remove
all persons therefrom, and Tenant shall have no further claim thereon or
hereunder; or (b) without declaring this Lease terminated, to reenter the
Premises and occupy the whole or any part thereof for and on account of Tenant
and to collect any unpaid Rent and other charges, which have become payable, or
which may thereafter become

                                     -11-
<PAGE>

payable; or (c) even though it may have reentered the Premises, to thereafter
elect to terminate this Lease and all of the rights of Tenant in or to the
Premises.

     If Landlord reenters the Premises under option (b) above, Landlord shall
not be deemed to have terminated this Lease or the liability of Tenant to pay
any Rent thereafter accruing, or to have terminated Tenant's liability for
damages under any of the provisions hereof, by any such reentry or by any
action, in unlawful detainer or otherwise, to obtain possession of the Premises,
unless Landlord shall have notified Tenant in writing that it has so elected to
terminate this Lease, and Tenant further covenants that the service by Landlord
of any notice pursuant to the unlawful detainer statutes and the surrender of
possession pursuant to such notice shall not (unless Landlord elects to the
contrary at the time of or at any time subsequent to the serving of such notices
and such election is evidenced by written notice to Tenant) be deemed to be a
termination of this Lease. In the event of any entry or taking possession of the
Premises, Landlord shall have the right, but not the obligation, to remove
therefrom all or any part of the personal property located therein, if Tenant
has not already done so, and may place the same in storage at a public warehouse
at the expense and risk of Tenant.

     If Landlord elects to terminate this Lease pursuant to the provisions of
options (a) or (c) above, Landlord may recover from Tenant as damages, the
following: (i) the worth at the time of award of any unpaid Rent which had been
earned at the time of such termination; plus (ii) the worth at the time of award
of the amount by which the unpaid Rent which would have been earned after
termination until the time of award exceeds the amount of such rental loss
Tenant proves could have been reasonably avoided; plus (iii) the worth at the
time of award of the amount by which the unpaid Rent for the balance of the term
after the time of award exceeds the amount of such Rent loss that Tenant proves
could be reasonably avoided; plus (iv) any other amount necessary to compensate
Landlord for all losses, liabilities or damages caused by Tenant's failure to
perform its obligations under this Lease, including, but not limited, any costs
or expenses incurred by Landlord in (a) retaking possession of the Premises,
including reasonable attorneys' fees therefor, (b) maintaining or preserving the
Premises after such default, (c) restoring the Premises to the condition in
which they were to be returned by Tenant hereunder, (d) unamortized leasing
commissions, and (e) any other non-capital costs reasonably necessary to relet
the Premises.

     As used in items (i) and (ii) above, the "worth at the time of award" is
computed by allowing interest at the Interest Rate specified in paragraph 3(c)
hereof. As used in item (iii) above, the "worth at the time of award" is
computed by using a discount rate of four percent (4%).

     For all purposes of paragraph 24(a), all Rent, other than Final Rent,
shall, for the purpose of calculating any amount due under the provisions of
subparagraph (iii) above, be computed on the basis of the average monthly amount
thereof accruing during the immediately preceding twelve (12) month period,
except that if it becomes necessary to compute such rental before such a twelve
(12) month period has occurred then such Rent shall be computed on the basis of
the average monthly amount hereof accruing during such shorter period.

          (b)  Landlord's remedies hereunder are cumulative, and Landlord's
exercise of any right or remedy due to a default or breach by Tenant shall not
be deemed a waiver of, or alter, affect or prejudice any other right or remedy
which Landlord may have under this Lease or by law. Neither the acceptance of
rent nor any other acts or omissions of Landlord at any time or times after the
happening of any event authorizing the cancellation or forfeiture of this Lease
shall operate as a waiver of any past or future violation, breach or failure to
keep or perform any covenant, agreement, term or condition hereof or to deprive
Landlord of its right to cancel or forfeit this Lease, upon the written notice
provided for herein, at any time that cause for cancellation or forfeiture may
exist, or be construed so as at any future time to estop Landlord from promptly
exercising any other option, right or remedy that it may have under any term or
provision of this Lease.

     25.  Landlord's Default; Rights and Remedies. The occurrence of the
          ---------------------------------------
following constitutes an "Event of Default" by Landlord under this Lease: the
failure by Landlord to observe or perform any covenant, agreement, condition or
provision of this Lease, if such failure shall continue for thirty (30) days
after receipt by Landlord and, if Tenant is advised of the name and address
thereof, any secured lender to Landlord with respect to the Building of written
notice from Tenant, except that if such default cannot be cured within such
thirty (30) day period, it shall not be considered an Event of Default if
Landlord commences to cure the default within the

                                     -12-
<PAGE>

thirty (30) day period and proceeds diligently thereafter to seek to effect such
cure. If an Event of Default by Landlord occurs, Tenant shall have all rights
and remedies available at law or in equity, subject to the rights of any secured
lender with respect to the Property.

     26.  Holding Over. Unless otherwise mutually agreed in writing by the
          ------------
parties prior to such holding over, any holding over by Tenant after the
expiration of the term hereof, with Landlord's prior written consent, shall be
construed as a tenancy from month-to-month on the terms and conditions set forth
herein, except for Fixed Rent which shall be increased to one and one-half (1
1/2) times that in effect during the last month hereof, which tenancy may be
terminated by either party upon thirty (30) days written notice to the other
party, effective as of the last day of a calendar month. If Tenant holds over
without Landlord's consent, it shall be a tenancy at will, terminable at any
time immediately upon notice from Landlord at three (3) times the prior Fixed
Rent level thereafter. If Tenant fails to vacate the Premises after Landlord's
written demand in the case of a tenancy at will, it shall be liable for damages
suffered by Landlord as a consequence of such holding over thereafter.

     27.  Quiet Enjoyment. Landlord covenants that if and for so long as Tenant
          ---------------
pays the rent and performs the covenants and conditions hereof, Tenant shall
peaceably and quietly have, hold and enjoy the Premises for the term free from
claims arising by, through or under Landlord.

     28.  Representation of Authority. Landlord and Tenant represent and warrant
          ---------------------------
to each other that they have full right, power and authority to enter into this
Lease without the consent or approval of any other entity or person. The
signatories on behalf of Landlord and Tenant represent and warrant that each has
full right, power and authority to act for and on behalf of Landlord and Tenant
in entering into this Lease.

     29.  Liability of Landlord. Tenant shall look solely to Landlord's interest
          ---------------------
in the Property, and the rents, issues and profits from the Property for the
satisfaction of any judgment or decree against Landlord, whether for breach of
the terms hereof or arising from a right created by statute or under common law.
Tenant agrees that no other property or assets of the Landlord or any partner in
Landlord shall be subject to levy, execution or other enforcement procedures for
satisfaction of any such judgment or decree; and no partner, shareholder or
other holder of an ownership interest in Landlord shall be sued or named as a
party in any suit or action (except as may be necessary to secure jurisdiction
over the partnership).

     30.  Brokers.
          -------

          (A)  Tenant represents that Tenant has dealt directly with and only
with Broderick Group, Inc. (the "Listed Broker") (whose commission shall be paid
by Landlord pursuant to separate agreement), in connection with this Lease and
agrees to defend, indemnify and save harmless Landlord against all claims,
liabilities, losses, damages, costs and expenses (including reasonable
attorneys' fees and other costs of defense) arising from Tenant's breach of this
representation.

          (b)  Except for Tenant's breach of paragraph 30(a), Landlord hereby
agrees to defend, indemnify and save harmless Tenant against all claims,
liabilities, losses, damages, costs and expenses (including reasonable
attorneys' fees and other costs of defense) arising from the claims or demands
of the Listed Broker and any other brokers or finders with whom Landlord has
dealt for any commission alleged to be due any such brokers or finders in
connection with this Lease or the transactions contemplated hereby.

     31.  Attorneys' Fees. In the event either party institutes legal
          ---------------
proceedings against the other for breach of or interpretation of any of the
terms, conditions or covenants of this Lease, the party against whom a judgment
is entered shall pay all reasonable costs and expenses relative thereto,
including reasonable attorneys' fees of the prevailing party.

     32. Options to Renew.
         ----------------

         (a)  If Zetron, Inc. or its affiliates (collectively "Zetron") does not
require the use of the Premises for its own purposes at the end of the Primary
or Renewal Term, Tenant shall have the option to renew this Lease for two (2)
additional term of three (3) years each (each a "Renewal Term") by giving
Landlord written notice thereof at least nine (9) months prior to the

                                     -13-
<PAGE>

expiration date of the Primary Term or the Renewal Term, as applicable. Landlord
shall promptly advise Tenant prior to the end of the Primary or Renewal Term
whether or not Zetron requires such use. Tenant may not exercise this option if
it is then in default hereunder or has previously been in default beyond the
applicable cure period.

         (b)  If Tenant exercises a renewal option, the Fixed Rent for the
Renewal Term shall be equal to the fair market rate(s) for a three (3) year term
for comparable office space in the greater Bellevue-Redmond area on terms and
conditions comparable to those contained in this Lease (collectively "Fair
Market Rent"), but in no event less than the Fixed Rent payable during the last
month of the Primary Term or Renewal Term then in effect. Landlord shall advise
Tenant in writing of Landlord's calculation of Fair Market Rent not less than
eight (8) months prior to the end of the Primary Term or Renewal Term in effect.
If Tenant disagrees with such calculation, it shall advise Landlord in writing
thereof within twenty (20) days thereafter. If there is a disagreement on such
calculation, the parties shall promptly meet to attempt to resolve their
differences. If these differences as to Fair Market Rent are not resolved within
a two (2) month period, then the parties shall submit the matter to arbitration
in accordance with the terms of paragraph 32(c) so that Fair Market Rent is
determined no later than two (2) months prior to the end of the Primary Term or
Renewal Term then in effect.

         (c)  If the parties are unable to reach agreement on Fair Market Rent
during the period specified in paragraph 32(b), then within ten (10) days
thereafter either party may advise the other in writing of the name and address
of its arbitrator. The arbitrator shall be a commercial real estate broker or
appraiser with at least ten (10) years of experience with commercial rental
rates in the greater Bellevue-Redmond area. Within ten (10) business days after
receipt of such notice from the initiating party (the "Instigator") designating
its arbitrator, the other party (the "Recipient") shall give notice to
Instigator, specifying the name and address of the person designated by
Recipient to act as arbitrator on its behalf who shall be similarly qualified.
If Recipient fails to notify Instigator of the appointment of its arbitrator,
within or by the time above specified, then the arbitrator appointed by
Instigator shall be the arbitrator to determine the issue. The duty of the
arbitrator(s) shall be to determined the Fair Market Rent. If the two (2)
arbitrators are so chosen the arbitrators so chosen shall meet within ten (10)
business days after the second arbitrator is appointed and, if within ten (10)
business days after such first meeting the two arbitrators shall be unable to
agree promptly upon a determination of Fair Market Rent, they, themselves, shall
appoint a third arbitrator, who shall be a competent and impartial person with
qualifications similar to those required of the first two arbitrators. If they
are unable to agree upon such appointment within five (5) business days after
expiration of said ten (10) day period, the third arbitrator shall be selected
by the parties themselves, if they can agree thereon, within a further period of
ten (10) business days. If the parties do not so agree, then either party, on
behalf of both, may request appointment of such a qualified person by the then
presiding judge of King County Superior Court acting in his or her private non-
judicial capacity, and the other party shall not raise any question as to such
Judge's full power and jurisdiction to entertain the application for and make
the appointment, and the parties agree to indemnify and hold the presiding judge
fully and completely harmless from and against all claims arising out of the
presiding judge's appointment of an arbitrator. The three (3) arbitrators shall
decide the dispute, if it has not been previously resolved, by following the
procedure set forth in this Section. Where the issue cannot be resolved by
agreement between the two arbitrators selected by Landlord and Tenant or
settlement between the parties during the course of arbitration, the issue shall
be resolved by the three arbitrators in accordance with the following procedure.
The arbitrators selected by each of the parties shall state in writing his or
her determination of the Fair Market Rent supported by the reasons therefor with
counterpart copies to each party. The arbitrators shall arrange for a
simultaneous exchange of such proposed resolutions. The role of the third
arbitrator shall be to select which of the two proposed resolutions most closely
approximates his or her determination of Fair Market Rent. The third arbitrator
shall have no right to propose a middle ground or any modification of either of
the two proposed resolutions. The resolution he or she chooses as most closely
approximating his or her determination shall constitute the decision of the
arbitrators and be final and binding upon the parties.

              (i) In the event of a failure, refusal or inability of any
arbitrator to act, his or her successor shall be appointed by him, but in
the case of the third arbitrator, his or her successor shall be appointed in the
same manner as provided for appointment of the third arbitrator. The arbitrators
shall attempt to decide the issue within ten (10) business days after the
appointment of the third arbitrator. Any decision in which the arbitrator
appointed by Landlord and the arbitrator

                                     -14-
<PAGE>

appointed by Tenant concur shall be binding and conclusive upon the parties.
Each party shall pay the fee and expenses of its respective arbitrator and both
shall share equally the fee and expenses of the third arbitrator, if any, and
the attorneys' fees and expenses of counsel for the respective parties and of
witnesses shall be paid by the respective party engaging such counsel or calling
such witnesses.

                    (ii)    The arbitrators shall have the right to consult
experts and competent authorities with factual information or evidence
pertaining to a determination of Fair Market Rent, but any such consultation
shall be made in the presence of both parties with full right on their part to
cross-examine. The arbitrators shall render their decision and award in writing
with counterpart copies to each party. The arbitrators shall have no power to
modify the provisions of this Lease.

         33.   Notices. Any notice by either party to the other shall be in
               -------
writing and shall be deemed to be duly given only if sent by registered or
certified mail, return receipt requested, or overnight delivery service, to the
following addresses:

                           If to Tenant:

                           CACHEFLOW, INC.
                           650 Almanor Avenue
                           Sunnyvale, California 94086
                           Attn: Facilities Manager

                           With a copy to:

                           CACHEFLOW, INC.
                           At the Premises
                           Attn: Doug Crow

                           If to Landlord:

                           ZETRON PROPERTIES, INC.
                           12034 134th Court NE
                           P. 0. Box 97004
                           Redmond, Washington 98073-9704
                           Attn: Dan Garretson

                           with a copy to:

                           Michael S. Courtnage
                           Alston, Courtnage & Bassetti LLP
                           1000 Second Avenue, Suite 3900
                           Seattle, Washington 98104-1045

Notice shall be deemed to have been given on the date received, if delivered by
overnight delivery service, or, if mailed, three (3) business days after the
date postmarked, unless earlier received or refused.

         34.   Surrender of Premises. At the expiration or sooner termination of
               ---------------------
this Lease, Tenant shall return the Premises to Landlord in the same condition
in which received (or, if altered, then the Premises shall be returned in such
altered condition unless otherwise directed by Landlord under terms of paragraph
16), reasonable wear and tear and damage by fire or casualty excepted. Prior to
such return, Tenant shall remove its trade fixtures and appliances and equipment
which have not been attached to the Premises, and shall restore the Premises to
the condition they were in prior to the installation of said items. In no event
shall Tenant remove floor coverings; heating, ventilating and air conditioning
equipment, lighting equipment or fixtures; wall coverings, window coverings; or
other operating equipment unless otherwise directed by Landlord Tenant's
                                           --------------------
obligation to perform this covenant shall survive the expiration or termination
of this Lease.

         35.   Entire Agreement. This Lease constitutes the entire agreement
               ----------------
between the parties, there being no other terms, oral or written, except as
herein expressed. No modification

                                     -15-
<PAGE>

of this Lease shall be binding on the parties unless it is in writing and signed
by both parties hereto.

         36. Liens and Encumbrances. Tenant shall keep the Premises and Property
             ----------------------
free and clear of all liens and encumbrances arising or growing out of its use,
occupancy and improvement of the Premises. If any lien is filed against the
Premises or Property as a result of the action or inaction of Tenant, Tenant
shall within twenty (20) days after demand provide Landlord with a bond in an
amount sufficient to remove the lien as a matter of record.

         37. Communication Device. Tenant shall have the right to install an
             --------------------
antenna or satellite "dish", or similar device for the reception and
transmission of signals ("Device"), on the roof of the Building in a location
selected by Landlord, but only for its own use and only in accordance with the
terms of this paragraph 37. The Device shall be installed, maintained, operated,
repaired and removed at the end of the Term, or its earlier termination at
Tenant's sole cost and expense. Tenant shall comply with all Laws relating to
the installation, use and maintenance of the Device and shall not permit it to
be operated in a manner which will interfere with other tenant's Devices, if
such devices are used by other tenants in a commercially reasonable manner. The
plans for the Device and its location shall be provided to Landlord for its
review and approval at least thirty (30) days prior to its installation of the
Device and Tenant shall comply with Landlord's directions with regard to its
installation. Tenant shall install the Device in such manner as will not reduce
the coverage afforded Landlord under its roof warranty and shall reimburse
Landlord for all of Landlord's costs incurred in connection with the
installation or removal of the Device. If the Device is so installed, then, if
Landlord so requires, Tenant shall at its sole expense provide a double membrane
over the roof to be used as a walkway for service and maintenance. There shall
be placed a walkway around the Device in the same fashion for the purpose of
service and roof safety. Tenant shall remove the Device, as and when necessary
for Landlord's roof maintenance work and at the end of the Term and shall repair
any damage resulting from its removal.

         38. Miscellaneous.
             -------------

             (a)  Successors or Assigns. All of the terms, conditions, covenants
                  ---------------------
and agreements of this Lease shall extend to and be binding upon Landlord,
Tenant and, subject to the other terms hereof, their respective heirs,
administrators, executors, successors and permitted assigns, and upon any person
or persons coming into ownership or possession of any interest in the Premises
by operation of law or otherwise, and shall be construed as covenants running
with the land.

             (b)  Insolvency. If a petition is filed under the Bankruptcy Act or
                  ----------
other law to have Tenant reorganized, dissolved or liquidated, or if a trustee
or receiver is appointed for Tenant's assets under the Bankruptcy Act or other
law or if a proceeding commenced to foreclose any mortgage or any other lien on
Tenant's interest in the Premises or on personal property kept or maintained
thereon, or if Tenant makes an assignment for the benefit of creditors not
rescinded or released within thirty (30) days, then Tenant shall be deemed in
default hereunder.

             (c)  Partial Invalidity. If any term, covenant or condition of this
                  ------------------
Lease or the application thereof to any person or circumstance is, to any
extent, invalid or unenforceable, the remainder of this Lease, or the
application of such term, covenant or condition to persons or circumstances
other than those as to which it is held invalid or unenforceable, shall not be
affected thereby and each term, covenant or condition of this Lease shall be
valid and be enforced to the fullest extent permitted by law.

             (d)  Recording. Tenant shall not record this Lease without the
                  ---------
prior written consent of Landlord. However, upon Landlord's request, both
parties shall execute a memorandum of this Lease, in a form customarily used for
such purpose of recordation. The memorandum shall describe the parties, the
Premises and the term of this Lease and shall incorporate the other terms of
this Lease by reference.

             (e)  Force Majeure. Neither party shall be deemed in default hereof
                  -------------
nor liable for damages arising from its failure to perform its duties or
obligations hereunder if such is due to causes beyond its reasonable control,
including, but not limited to, acts of God, acts of civil or military
authorities, fires, floods, windstorms, earthquakes, strikes or other labor
disturbances, civil

                                     -16-
<PAGE>

commotion or war. However, the foregoing shall not excuse a party from the
timely payment of sums due under this Lease when specified herein.

          (f)  Transportation Management Program; Recycling. Tenant shall
               --------------------------------------------
cooperate with Landlord in meeting the objectives and complying with the terms
and conditions of any transportation management plan applicable to the Building
or Property. Landlord will provide Tenant with a copy of any such transportation
management plan now or hereafter in effect. In addition, Tenant will cooperate
with and participate in any and all recycling programs now or hereafter in place
with respect to the Building or Property.

          (g)  Name of Building. Landlord may change the name of the Building at
               ----------------
any time upon twenty (20) days prior written notice. Any such change shall not
require amendment of this Lease or affect in any way Tenant's obligations under
this Lease, and except for the name change, all terms and conditions of this
Lease shall remain in full force and effect.

          (h)  Reserved to Landlord. Landlord reserves all air rights over the
               --------------------
Premises, the use of the exterior walls, the roof of the Building, and the right
to install, maintain, use, repair and replace pipes, ducts, conduits and wires
leading through the Premises in locations which will not materially interfere
with Tenant's use thereof to serve other parts of the Building and/or the
Property.

          (i)  Headings. The headings in this Lease are for convenience only and
               --------
do not in any way limit or affect the terms and provisions hereof.

          (j)  Gender. Wherever appropriate in this Agreement, the singular
               ------
shall be deemed to refer to the plural and the plural to the singular, and
pronouns of certain genders shall be deemed to include either or both of the
other genders.

          (k)  Governing Law. This Agreement shall be construed and enforced in
               -------------
accordance with the laws of the State of Washington.

          (l)  Counterparts. This Agreement may be executed in counterparts,
               ------------
each of which shall be deemed an original, but which when taken together shall
constitute one and the same instrument.

          (m)  Prohibition. Tenant covenants that neither it nor any of its
               -----------
affiliates or subtenants will attempt to hire any person employed by Landlord or
Zetron any other occupant of the Building,

     39.  Execution by Landlord and Tenant. Landlord shall not be deemed to have
          --------------------------------
made an offer to Tenant by furnishing Tenant with a copy of this Lease with
particulars inserted. No contractual or other rights shall exist or be created
between Landlord and Tenant until all parties hereto have executed this Lease
and fully executed copies have been delivered to Landlord and Tenant.

     40.  Entire Agreement - Applicable Law. This Lease and the Exhibits
          ---------------------------------
attached hereto, and by this reference incorporated herein, set forth the entire
agreement of Landlord and Tenant concerning the Premises, and there are no other
agreements or understanding, oral or written, between Landlord and Tenant
concerning the Premises. Any subsequent modification or amendment of this Lease
shall be binding upon Landlord and Tenant only if reduced to writing and signed
by them.

     IN WITNESS WHEREOF, the parties hereto have executed this instrument as of
the day and year indicated below.

                                        LANDLORD
                                        --------

Executed this 20 day of                 ZETRON PROPERTIES, INC.
APRIL, 2000

                                        By /s/ Daniel K. Garretson
                                           ------------------------------
                                           Its Executive Vice President
                                              ---------------------------

                                     -17-
<PAGE>

                                    TENANT
                                    ------

 Executed this 19 day of            CACHEFLOW, INC.
 April, 2000

                                    By /s/ Michael Johnson
                                      ------------------------------
                                      Its VP & CFO
                                      ------------------------------

                                  -18-
<PAGE>

STATE OF WASHINGTON )
                    )ss.
COUNTY OF KING      )

     On this 20/th/ day of April, 2000, before me, the undersigned, a Notary
Public in and for the State of Washington, duly commissioned and sworn
personally appeared Daniel K. Garretson, known to me to be the Executive VP of
ZETRON PROPERTIES, INC., the corporation that executed the foregoing instrument,
and acknowledged the said instrument to be the free and voluntary act and deed
of said corporation, for the purposes therein mentioned, and on oath stated that
he/she was authorized to execute said instrument.

     I certify that I know or have satisfactory evidence that the person
appearing before me and making this acknowledgment is the person whose true
signature appears on this document.

     WITNESS my hand and official seal hereto affixed the day and year in the
certificate above written.

                               /s/ Brent T. Dippie
                               -------------------------
                               Signature

                                   BRENT T. DIPPIE
                               -------------------------
                               Print Name
                               NOTARY PUBLIC in and for the State of
                               Washington, residing at Kirkland
                               My commission expires 1/29/04

STATE OF CA.           )
                       ) ss.
COUNTY OF SANTA CLARA  )

     On this 19th day of April, 2000, before me, the undersigned, a Notary
Public in and for the State of CA., duly commissioned and sworn personally
appeared MICHAEL JOHNSON, known to me to be the CFO of CACHEFLOW, INC., the
corporation that executed the foregoing instrument, and acknowledged the said
instrument to be the free and voluntary act and deed of said corporation, for
the purposes therein mentioned, and on oath stated that he/she was authorized to
execute said instrument.

     I certify that I know or have satisfactory evidence that the person
appearing before me and making this acknowledgment is the person whose true
signature appears on this document.

     WITNESS my hand and official seal hereto affixed the day and year in the
certificate above written.

                               /s/ Cheryl Lawrence
                               ----------------------
[SEAL]                         Signature

                               CHERYL LAWRENCE
                               ----------------------
                               Print Name
                               NOTARY PUBLIC in and for the State of
                               CA., residing at CACHEFLOW
                               My commission expires 11/30/2003

                                     -19-
<PAGE>

                                   Exhibit A
                                   ---------

                              [PLAN APPEARS HERE]
<PAGE>

                                   EXHIBIT B
                                   ---------

12034 134/th/ Court NE
----------------------

PARCEL A
--------

Tract C of King County Short Plat No. 480096, recorded under Recording No.
8102090698;

TOGETHER WITH Tract D of King County Short Plat No. 480097, recorded under
Recording No. 8102090699, said Short Plat Nos. 480096 and 480097 being a portion
of the northwest quarter of the southwest quarter of Section 27, Township 26
North, Range 5 East, W.M., in King County, Washington.

PARCEL B
--------

Lot 3, City of Redmond Lot Line Adjustment No. SS-83-43, recorded under
Recording No. 8403120819, being a revision of King County Short Plat No. 480095
recorded under Recording No. 8102090697, and being a portion of the northwest
quarter of the southwest quarter of Section 27, Township 26 North, Range 5 East,
W.M., in King County, Washington.

TOGETHER WITH an undivided interest in Tract A, as delineated on the face of the
City of Redmond Lot Line Adjustment No. SS-83-43, as recorded under Recording
No.8403120819;

EXCEPT that portion of said Tract A deeded to the City of Redmond for street
purposes by deed recorded under Recording No. 8501070360.

                                      -1-

<PAGE>

                                   EXHIBIT C

                      DESIGN, CONSTRUCTION AND FINANCING
                           OF PREMISES IMPROVEMENTS
                           ------------------------

         Landlord shall construct improvements on the Premises under the terms
of the annexed lease (the "Lease") in accordance with the terms of this Exhibit
C.

          1.   Tenant Improvement Costs. As long as Tenant is not in default
               ------------------------
under the Lease, Landlord shall perform and fund the cost of the design and
construction of Tenant's improvements to the Premises, as performed and outlined
in Exhibit C-l hereto ("Tenant Improvements"), up to a maximum of Thirty Dollars
   -----------
($30.00) per rentable square foot of Premises area (the "Maximum") in the manner
provided for in this Exhibit C. If the cost of Tenant Improvements exceeds the
Maximum, Tenant shall be responsible for and pay the excess over the Maximum as
provided for in Section 5 below. The cost of Tenant Improvements shall include
the fees of Landlord's engineers and other consultants, including Landlord's
Architect, for services with respect to the Premises; and all applicable
Washington State sales tax with respect to work performed by the general
contractor. Landlord will not charge Tenant a construction management or
overhead or supervision fee.

         2.    Base Building. The Premises are currently at the base Building
               -------------
level.

         3.    Design of Tenant Improvements.
               -----------------------------

               3.1 Space Plan. Tenant and Landlord's Architect shall prepare a
                   ----------
preliminary space plan reflecting the Tenant Improvements for the Premises and
deliver it to Landlord for its review by no later than ten (10) business days
after the date of the Lease. Such space plan shall be sufficient to reflect the
architectural design of the Premises and layout of the Tenant Improvements.
Landlord shall provide Tenant with its written comments and requests for
revisions of such space plan within ten (10) business days after its receipt
thereof. Tenant shall submit a revised space plan to Landlord within five (5)
business days after its receipt of Landlord's response incorporating Landlord's
comments and requests for revisions for Landlord's approval. Landlord's response
will be provided within five (5) business days after its receipt thereof. After
finalization of the space plan Landlord will provide Tenant with an estimate of
the substantial completion date for Tenant Improvements and Landlord's Work.

               3.2 Landlord's Architect. Landlord shall engage the services of
                   --------------------
an architect ("Landlord's Architect") to provide the professional services
required for the Tenant Improvements. Landlord's Architect shall provide all
architectural and engineering service as required for the Tenant Improvements
after the space plan has been approved. Tenant shall work diligently with
Landlord's Architect in preparing preliminary and final plans, specifications
and engineering and construction drawings for the Tenant Improvements and
provide responses within no more than five (5) days after a request therefor.
Prior to Tenant's delivery of written authorization to proceed as provided for
in Section 4.1, Landlord's Architect shall work with and be subject to Tenant's
direction and control with respect to Tenant Improvements subject to Landlord's
approval rights and authority as provided for herein. Landlord's Architect
shall check to see that the work shown on Tenant's plans is compatible with the
basic Building plans. All plans and such modifications shall be subject to the
approval of the Tenant and Landlord, which shall not be unreasonably withheld.

               3.3 Contract Administration. Landlord's Architect will provide
                   -----------------------
construction administration during the execution of Tenant Improvements on the
Premises and will observe progress of that work, attend necessary contractor
coordination meetings, advise Tenant and Landlord on status and progress
payments, prepare a punchlist for any construction deficiencies at completion
and certify the Premises ready for occupancy prior to move-in.

                3.4 Tenant Delays. Tenant shall be responsible for delays and
                    -------------
additional costs in completion of Tenant Improvements and any damages or other
costs incurred by Landlord which are caused by (a) failure to provide adequate
or timely information and direction or responses to Landlord's Architect or
failure to meet space plan or other delivery or response dates set forth or in
the Lease; (b) Tenant's failure to timely authorize Landlord to proceed with
construction of the Tenant Improvements; (c) changes or requests for changes
requested by Tenant in plans after preparation of Final Contract Documents; (d)
delays requested by Tenant; or (e) breach of the Lease

                                      -1-
<PAGE>

         11. Tenant shall exercise care and caution to insure that all water
faucets and water apparatus, electricity and gas are carefully and entirely
shut off before tenant or its employees leave the Building, so as to prevent
waste or damage. Tenant shall be responsible for any damage to the Premises or
the Building and for all damage or injuries sustained by other tenants of the
Premises or the Building arising from tenant's failure to observe this
provision.

         12. Landlord reserves the right to exclude or expel from the Building
any person who, in the judgment of Landlord is under the influence of liquor or
drugs, or who shall in any manner do any act in violation of any of the rules
and regulations of the Building.

         13. Tenant, employees and invitees shall obey all traffic and parking
regulations as posted throughout the Building by Landlord. Tenant is
responsible for informing employees, visitors and clients of parking
regulations. Landlord shall not be held responsible for towing a visitor,
client or employee who does not comply or who is unaware of these regulations.

         14. The toilet rooms, urinals, wash bowls and other apparatus shall
not be used for any purpose other than that for which they were constructed,
and no foreign substance of any kind whatsoever shall be thrown therein. The
expense of any breakage, stoppage or damage resulting from the violation of
this rule shall be borne by the tenant who, or whose employees or invitees,
have caused it.

         15. Except with the written consent of Landlord, no person or persons
other than those approved by Landlord shall be permitted to enter the Building
for the purpose of providing janitorial or cleaning services. Any additional
common area costs attributable to tenant's carelessness or indifference in the
preservation of good order and cleanliness shall be charged to tenant. Landlord
shall in no way be responsible to any tenant for any loss of property on the
Premises, however occurring, or for any damage done to the effects of any tenant
by the janitor or any other employee of any other person.

         16. Tenant shall not interfere in any way with other Building
occupants or those having business therein, or permit any bicycles, animals or
birds be brought in or kept in or about the Premises or the Building, except
for guide dogs as required by law.

         17. Tenant shall not use or keep in the Premises or the Building any
kerosene, gasoline or inflammable or combustible fluid or material, or use any
method of heating or air conditioning other than that supplied by Landlord.

         18. Landlord will direct electricians as to where and how telephone
and electrical wires are to be introduced. No boring or cutting for wires will
be allowed without the consent of Landlord. The locations of telephones, call
boxes and other office equipment affixed to the Premises shall be subject to
the approval of Landlord.

         19. No tenant shall lay linoleum, tile, carpet or other similar floor
covering so that the same shall be affixed to the floor of the Premises in any
manner except as approved by the Landlord. The expense of repairing any damage
resulting from a violation of this rule or removal of any floor covering shall
be borne by the tenant by whom, or by whose contractors, employees or invitees,
the damage shall have been caused.

         20. On Saturdays, Sundays and legal holidays, and on all other days
after Normal Business Hours, access to the Building or to the halls, corridors,
elevators or stairways in the Building, or to the Premises may be refused
unless the person seeking access is known to the person or employee in charge
of the Building and has a pass or is properly identified. The Landlord shall in
no case be liable for damages for any error with regard to the admission to or
exclusion from the Building of any person. In case of war, civil disturbances,
mob, riot, public disorder or other emergency, Landlord reserves the right to
prevent access to the Building during the continuance of the same by closing
the doors or otherwise, for the safety of the tenants and protection of the
property in the Buildings.

         21. Chair floor pads are required to be used under all chairs with
rollers or casters.

         22. Smoking is prohibited in the Premises, in the Buildings and
elsewhere in the Property except in areas, if any, expressly designated for such
by Landlord.

                                      -2-
<PAGE>

         23.   No tenant and no employees, agents, customers, contractors or
invitees of any tenant shall go upon the roof of the Buildings without the prior
written consent of Landlord.

         24.   No food, soft drink or other vending machines shall be brought
into or kept about the premises, except in lunch room areas, nor shall any
cooking be permitted (other than by microwave) or for the preparation of coffee,
tea, hot chocolate and similar beverages for the comfort and convenience of a
tenant, its employees, agents, customers and invitees without the prior written
consent of Landlord.

         25.   No recreational vehicles, boats, trailers, trucks or automobiles
shall be stored in the parking areas at night or on weekends. Any vehicle, boat
or trailer stored in the parking areas at night or weekends shall be removed at
the owner's sole risk and expense.

         26.   Tenant shall comply with all requirements necessary for the
efficient operation and management of the Park security system.

         27.   Landlord reserves the right to make such other and further
reasonable and unbiased regulations as in its judgment may from time to time be
needed or desirable for the safety, care and cleanliness of the Premises, the
Building, and the Property and the preservation of good order therein, but shall
give tenant ten (10) days prior written notice thereof.

                                      -3-

<PAGE>

                                   EXHIBIT D
                                   ---------

                             RULES AND REGULATIONS

     1.  Tenant shall not erect or install or otherwise utilize signs, lights
symbols, canopies, awnings, window coverings or other advertising or decorative
matter on the windows, walls, and exterior doors, or areas otherwise visible
from the exterior of the Premises without first submitting its plans to Landlord
and obtaining Landlord's written approval thereof.

     2.  Lettering upon the directory board and the doors as required by tenant
shall be performed by the sign company designated by Landlord.

     3.  No additional locks shall be placed upon any doors of the Premises, and
tenant agrees not to have any duplicate keys or security cards made without the
consent of Landlord. If more than the agreed number of keys or security cards
upon occupying space are needed for any lock, such additional keys or security
cards shall be paid for by tenant at Landlord's normal charge therefor. Each
tenant, upon the termination of the tenancy, shall deliver to the Landlord the
keys or security cards of offices and rooms which shall have been furnished the
tenant or which the tenant shall have had made, and in the event of loss of any
of the keys or security cards so furnished, shall pay the Landlord at Landlord's
charge thereof.

     4.  No furniture, freight, supplies not carried by hand or equipment of any
kind shall be brought into or removed from the Building without the consent of
Landlord. Such furniture, freight, equipment, safes and other property shall be
moved in or out of, and within the elevators of, the Building only at the times
and in the manner permitted by Landlord, Landlord will not be responsible for
loss or damage to any of the items above referred to, and all damage done to the
Premises or the Building by moving or maintaining any of such items shall be
repaired at the expense of tenant. Any merchandise not capable of being carried
by hand shall be moved utilizing hand trucks equipped with rubber tires and
rubber side guards.

     5.  Landlord shall have the right to limit the weight, size and to
designate the locations of all safes, file rooms, libraries and other heavy
property within the Building. Maximum uniform floor loading allowed is 65 pounds
per square foot. Tenant warrants that under no circumstances shall they load the
floor in excess of this limit. If excess floor loading is required, all costs
(including engineering) to prepare the floor surface and structure to withstand
excess floor loads shall be borne by the tenant. In no event shall excess floor
loads be permitted without express written permission from Landlord.

     6.  The entrances, corridors, stairways and elevators shall not be
obstructed by tenant, or used for any other purpose than ingress or egress to
and from the Premises.

     7.  Tenant will not use or permit to be used in the Premises anything
that will increase the rate of insurance on the Building or any part thereof;
nor permit anything that may be dangerous to life or limb; nor in any manner
deface or injure the Building or any part thereof; not do anything or permit
anything to be done upon the Premises in any way tending to create a nuisance
or to disturb any other tenant or occupant of any part of the Building; and
tenant, at tenant's expense, will comply with all health, fire and police
regulations regarding the Premises.

     8.  Tenant shall not mark, drive nails, screw or drill into woodwork or
plaster, or paint or in any way deface the Building or any part thereof, or the
Premises or any part thereof or fixtures therein. The expense of remedying any
breakage, damage or stoppage resulting from a violation of this rule shall be
borne by tenant.

     9.  Canvassing, soliciting and peddling in Building are prohibited, and
each tenant shall cooperate to prevent such activity.

     10. The requirements of tenants will be attended to only upon
application at the main office of Landlord. Landlord's employees shall not
perform any work or do anything outside of their regular duties, except on
issuance of special instructions from Landlord. If Landlord's employees are
made available for the assistance of any tenant, Landlord shall be paid for
their services by such tenant at hourly rates established by Landlord.

                                      -1-
<PAGE>

         11. Tenant shall exercise care and caution to insure that all water
faucets and water apparatus, electricity and gas are carefully and entirely
shut off before tenant or its employees leave the Building, so as to prevent
waste or damage, Tenant shall be responsible for any damage to the Premises or
the Building and for all damage or injuries sustained by other tenants of the
Premises or the Building arising from tenant's failure to observe this
provision.

         12. Landlord reserves the right to exclude or expel from the Building
any person who, in the judgment of Landlord is under the influence of liquor or
drugs, or who shall in any manner do any act in violation of any of the rules
and regulations of the Building.

         13. Tenant, employees and invitees shall obey all traffic and parking
regulations as posted throughout the Building by Landlord. Tenant is
responsible for informing employees, visitors and clients of parking
regulations. Landlord shall not be held responsible for towing a visitor,
client or employee who does not comply or who is unaware of these regulations.

         14. The toilet rooms, urinals, wash bowls and other apparatus shall
not be used for any purpose other than that for which they were constructed,
and no foreign substance of any kind whatsoever shall be thrown therein. The
expense of any breakage, stoppage or damage resulting from the violation of
this rule shall be borne by the tenant who, or whose employees or invitees,
have caused it.

         15. Except with the written consent of Landlord, no person or persons
other than those approved by Landlord shall be permitted to enter the Building
for the purpose of providing janitorial or cleaning services. Any additional
common area costs attributable to tenant's carelessness or indifference in the
preservation of good order and cleanliness shall be charged to tenant. Landlord
shall in no way be responsible to any tenant for any loss of property on the
Premises, however occurring, or for any damage done to the effects of any tenant
by the janitor or any other employee of any other person.

         16. Tenant shall not interfere in any way with other Building
 occupants or those having business therein, or permit any bicycles, animals or
 birds be brought in or kept in or about the Premises or the Building, except
 for guide dogs as required by law.

         17. Tenant shall not use or keep in the Premises or the Building any
 kerosene, gasoline or inflammable or combustible fluid or material, or use any
 method of heating or air conditioning other than that supplied by Landlord.

         18. Landlord will direct electricians as to where and how telephone
 and electrical wires are to be introduced. No boring or cutting for wires will
 be allowed without the consent of Landlord. The locations of telephones, call
 boxes and other office equipment affixed to the Premises shall be subject to
 the approval of Landlord.

         19. No tenant shall lay linoleum, tile, carpet or other similar floor
 covering so that the same shall be affixed to the floor of the Premises in any
 manner except as approved by the Landlord. The expense of repairing any damage
 resulting from a violation of this rule or removal of any floor covering shall
 be borne by the tenant by whom, or by whose contractors, employees or invitees,
 the damage shall have been caused.

         20. On Saturdays, Sundays and legal holidays, and on all other days
 after Normal Business Hours, access to the Building or to the halls, corridors,
 elevators or stairways in the Building, or to the Premises may be refused
 unless the person seeking access is known to the person or employee in charge
 of the Building and has a pass or is properly identified. The Landlord shall in
 no case be liable for damages for any error with regard to the admission to or
 exclusion from the Building of any person. In case of war, civil disturbances,
 mob, riot, public disorder or other emergency, Landlord reserves the right to
 prevent access to the Building during the continuance of the same by closing
 the doors or otherwise, for the safety of the tenants and protection of the
 property in the Buildings,

         21. Chair floor pads are required to be used under all chairs with
rollers or casters.

         22. Smoking is prohibited in the Premises, in the Buildings and
elsewhere in the Property except in areas, if any, expressly designated for such
by Landlord.

                                      -2-
<PAGE>

         23. No tenant and no employees, agents, customers, contractors or
invitees of any tenant shall go upon the roof of the Buildings without the prior
written consent of Landlord.

         24. No food, soft drink or other vending machines shall be brought into
or kept about the premises, except in lunch room areas, nor shall any cooking be
permitted (other than by microwave) or for the preparation of coffee, tea, hot
chocolate and similar beverages for the comfort and convenience of a tenant, its
employees, agents, customers and invitees without the prior written consent of
Landlord.

         25. No recreational vehicles, boats, trailers, trucks or automobiles
shall be stored in the parking areas at night or on weekends. Any vehicle, boat
or trailer stored in the parking areas at night or weekends shall be removed at
the owner's sole risk and expense.

         26. Tenant shall comply with all requirements necessary for the
efficient operation and management of the Park security system.

         27. Landlord reserves the right to make such other and further
 reasonable and unbiased regulations as in its judgment may from time to time be
 needed or desirable for the safety, care and cleanliness of the Premises, the
 Building, and the Property and the preservation of good order therein, but
 shall give tenant ten (10) days prior written notice thereof.

                                      -3-

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00027-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00027-of-00352.parquet"}]]