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Exhibit 10.20    
    

[UTI
LETTER HEAD] 

July 19,
2004 

Tom
Lemker

29 Saddlebrook Lane

Phoenixville PA 19460 

Dear
Tom, 

        Welcome
to the opportunity to help shape the future of UTI. I am sure that the learning and the knowledge base you build during this assignment will provide a personal and professional
growth experience that will lead to even more exciting opportunities for you in the future. 

        This
letter is to confirm your Integration Team role at UTI and to confirm the recent discussions regarding your career and/or compensation. 

	•
	Project
Team Role: You will be assuming a part time role as a Finance functional representative on the Integration Project Team

	•
	Base
Salary: Your current base salary of $135,000.00 will not be affected by your participation in the Integration Team. Your salary will continue to be reviewed consistent
with current practices.

	•
	Integration
Team Bonus Participation: You will participate in the Integration Team Bonus Program with an award potential of $17,500 for each six (6) month performance
period.

	•
	Annual
Bonus Participation: You will continue to be eligible to participate in our Corporate, Division or site bonus program and any award under this program will be in
addition to your Integration Team award.

	•
	Equity
Grant: You will be recommended to the UTI Corporation Board of Directors to receive a grant of 5,000 stock options, with a grant price of $8.18 per share. Any options
granted will be in accordance with the terms of the Stock Option Plan.

	•
	Project
Commitment: It is understood that this project role may last from 12 to 24 months and may require extensive travel and erratic time demands.

	•
	Effective
Date: The effective date of the Integration Project Team bonus and stock options (upon approval of the Board) will be July 1, 2004, provided you have signed
both this letter and the attached confidentiality agreement.

	•
	Location:
You will remain located at your current facility.

	•
	Benefits:
So long as you remain at your current facility, you will continue to participate in the benefit plans and programs, of that facility, such as they are today or as
they may be changed from time to time. 

        Once
again, congratulations on this opportunity and I look forward to working with you to shape the future of UTI. Please return your signed copy of this letter and the attached
confidentiality agreement directly to Brian Young. 

Sincerely,

	 	 	/s/  THOMAS F. LEMKER      
 Accepted
	/s/ Brian Splan

Brian Splan

Integration Project Leader	 	 

Copy:
Ron Sparks, Brian Young 

 
 

INTEGRATION TEAM INCENTIVE PLAN    
    
    AWARDS—ANNUAL BASIS    
    

33%
- Individual team's performance to Goal 90/Goal 10-05 

33%
- Key project plan implementation dates for individual team (60% weight) 

	•
	Quality
of Implementation (40% weight) 

33%
- Total Integration Team Performance to Goal 90/Goal 10-05 

PAYMENT:    Awards will be determined at six month intervals with a prorated payment made within 30 days of the end of the six month
period. 

NOTE:    Awards are in addition to any other incentive/profit sharing plans employee participates in currently. 

ELIGIBILITY:    Member (part or full-time) of the Integration Team. 

	•
	Employee
must be on the payroll and on the Integration Team for the full six month interval. 

QuickLinks

Exhibit 10.20

INTEGRATION TEAM INCENTIVE PLAN AWARDS—ANNUAL BASISEXHIBIT 10.35
                                                                   -------------

                              EMPLOYMENT AGREEMENT
                              --------------------

     THIS EMPLOYMENT AGREEMENT shall be effective on 13th day of August, 2003
between PalWeb Corporation (the "Company") and Warren F. Kruger ("Kruger").

                                    RECITALS
                                    --------

     WHEREAS, the Company has determined that Kruger's services to the Company
will be of great value to the Company, and accordingly, the Company desires to
enter into this Agreement with Kruger as set forth herein in order to secure
such services;

     WHEREAS, Kruger hereby represents and warrants to the Company that he is
free to work for the Company without violation of any other agreements to which
Kruger is a party;

     WHEREAS, Kruger desires to serve as an employee of the Company on the terms
set forth herein;

     NOW THEREFORE, for and in consideration of Kruger's employment by the
Company, the promises and the mutual agreements set forth herein, Kruger and the
Company agree as follows:

     1.   Employment Duties.

          (a)  The Company agrees to employ Kruger as the President and CEO and
     person in charge of the Company's beverage pallet operations in Dallas,
     Texas, and Bettendorf, Iowa, operating as Plastic Pallet Production, Inc.
     ("PPP") a wholly owned subsidiary of the Company with the duties and
     responsibilities generally associated with such position, and such other
     reasonable additional responsibilities as may be added to Kruger's duties
     from time-to-time by the Company's Board of Directors (the "Board"). Kruger
     shall report directly to the Board of the Company.

          (b)  Kruger shall (i) diligently follow and implement all policies and
     decisions communicated by the Minutes; (ii) timely prepare and forward to
     the Board all reports and accountings as may be requested; and, (iii)
     devote all of his professional time, attention and efforts to the business
     and affairs of the Company, subject to vacations and to reasonable periods
     of illness and/or disability consistent with the Company's policy and
     applicable law.

          (c)  The work product to be produced hereunder by Kruger shall be
     considered a work made for hire as defined in the Copyright Act of 1976,
     and is therefore owned exclusively by the Company which vests copyright
     ownership of works for hire in the Company for whom the work is prepared.
     If any works hereunder shall be found not to be works made for hire, or
     ownership does not otherwise automatically vest in the Company, Kruger
     shall immediately disclose and assign to Company any right, title and
     interest in any inventions, models, processes, patents, copyrights and
     improvements thereon relating to services or processes or products of
     Company that Kruger conceives or acquires during the employment
     relationship with Company or that Kruger may conceive or acquire, during
     the period of (1) one year after termination of this Agreement.
<PAGE>

     2.   Term. The initial term of employment shall be five (5) years ("Initial
Term") with three (3) automatic one (1) year renewal periods ("New Terms");
however, the New Terms shall not renew in the event that either party gives the
other party at least ninety (90) days prior written notice of non-renewal prior
to the end of the then-current term. In the event either party provides notice
of non-renewal or terminates their Agreement pursuant to Section 4, Kruger shall
jointly and severally diligently assist the Company in transitioning all matters
and work for which he was responsible as the Company shall direct.

     3.   Compensation.

          (a)  Upon Closing the purchase of the Greystoneone assets of the
     Company, Kruger shall be paid a total annual cash compensation as salary
     totaling $240,000 per year (the "Base Salary"). Payments shall accrue and
     be due and payable in equal, or as nearly equal as practicable,
     semi-monthly installments.

          (b)  Kruger will also be entitled to related benefits provided by the
     Company to other Managers and Operations officers such as:

               (i) The Company will provide health insurance benefits for Kruger
               and dependents.

               (ii) Kruger shall, upon submission of written documentation of
               business related expenses incurred, be reimbursed for any and all
               necessary, customary and usual expenses, as approved by the Board
               and incurred by Kruger on behalf of Company in the normal course
               of business.

               (iii) Kruger shall receive three (3) weeks of paid vacation.
               Accrued unused vacation time shall expire at the end of each
               calendar year.

               (iv) The Base Salary and any bonuses, allowance payments, and all
               other payments shall be subject to withholding for all applicable
               taxes as required under applicable federal and state laws.

     4.   Termination. This Agreement and Kruger's employment can be terminated
by the Board of the Company as follows:

          (a)  Upon the death of Kruger; or

          (b)  Upon Kruger's permanent disability (which shall mean his
     inability to perform his duties and responsibilities under this Agreement
     for a period of at least six (6) consecutive months); or

          (c)  By the Company for Cause immediately and without notice. Cause
     means either the joint or several conduct of Kruger which amounts to (i)
     fraud, dishonesty or breach of fiduciary duty against the Company; (ii)
     willful misconduct, insubordination, repeated refusal to follow the
     reasonable directions of the Board or violation of law in the course of
     performance of duties with the Company; (iii) repeated absences from work
     without a reasonable excuse; (iv) intoxication with alcohol or drugs while
     on the Company's premises during regular business hours; (v) a conviction
     or plea of guilty or NOLO CONTENDERE to a

                                       -2-
<PAGE>

     felony or a crime involving dishonesty: (vi) a material breach or violation
     of the terms of his Agreement, the Company's general employment policies or
     any other agreement to which Kruger and the Company are party; or (vii) any
     malfeasance or misfeasance by Kruger of his duties to the Company that is
     not corrected within ten (10) calendar days after notice thereof to Kruger.

     5.   Effects of Termination.

          Upon termination:

          (a)  Pursuant to Section 4 (a)(b), the Company shall pay Kruger the
     Base Salary through the effective date of termination and thereafter at a
     rate of 25% of the Base Salary through the conclusion of the then current
     term of the Agreement. All other benefits, bonuses and obligations of the
     Company to Kruger shall terminate upon the effective date of termination.

          (b)  Pursuant to Section 4 (c), Kruger shall be entitled to no further
     payments of the Base Salary or any other amounts or any benefits under his
     Agreement and all then accrued but unpaid amounts and benefits shall be
     immediately paid, and no further amounts or benefits shall accrue.

     6.   Severability. The parties agree that each of the provisions included
in this Agreement is separate, distinct, and severable from the other provisions
of these Agreement, and that the invalidity or unenforceability of any Agreement
provision shall not affect the validity or enforceability of any other provision
of these Agreement. Further, if any provision of this Agreement is ruled invalid
or unenforceable by a court of competent jurisdiction because of a conflict
between the provision and any applicable law or public policy, the provision
shall be redrawn to make the provision consistent with and valid and enforceable
under the law or public policy.

     7.   Assignment. This Agreement and the rights and obligations of the
hereunder may not be assigned by either party hereto without the prior written
consent of the other party hereto. Notwithstanding the foregoing, this Agreement
shall be binding on and inure to the benefit of the Company's successors.

     8.   Notices. Except as otherwise specifically provided herein, any notice
required or permitted to be given by, or to, either party pursuant to this
Agreement shall be given in writing, and shall be personally delivered, or
mailed by certified mail, return receipt requested, or provided by electronic
transmission with a copy sent contemporaneously by certified mail, return
receipt requested, at the address set forth below or at such other address as
either party shall designate by written notice to the other given in accordance
with this Section. Any notice complying with their Section shall be effective
immediately upon personal delivery or electronic transmission, and if mailed
only, on the third business day after mailing.

     9.   Waiver. The waiver by either party hereto of any breach of this
Agreement by the other party hereto shall not be effective unless in writing,
and no such waiver shall operate or be construed as the waiver of the same or
another breach on a subsequent occasion.

     10.  Governing Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of Oklahoma. The parties agree that
jurisdiction and venue for any matter arising out of or pertaining to this
Agreement shall be proper only in the state

                                       -3-
<PAGE>

courts located in Tulsa County, Oklahoma, and the federal courts having
jurisdiction over the Northern District of Oklahoma, and the parties hereby
consent to such venue and jurisdiction.

     11.  Beneficiary. All of the terms and provisions of this Agreement shall
be binding upon and inure to the benefit of and be enforceable by the parties
hereto and his respective successors, heirs, executors, administrators and
permitted assigns.

     12.  Entire Agreement. This Agreement executed contemporaneously herewith
embody the entire agreement of the parties on the subject matter stated in the
Agreement. No amendment or modification of this Agreement shall be valid or
binding upon the Company or Employee unless made in writing and signed by both
parties. All prior understandings and agreements relating to the subject matter
of this Agreement are hereby expressly terminated.

     13.  Confidentiality. The terms, conditions and existence of this Agreement
shall be confidential.

     IN WITNESS WHEREOF, Kruger and the Company have executed and delivered this
Agreement as of the date first shown above.

THE COMPANY:                                    EMPLOYEE:
PALWEB CORPORATION

By: /s/ William Rahhal                          By: /s/ Warren F. Kruger
    ---------------------------                     ---------------------------
    WILLIAM RAHHAL                                  WARREN F. KRUGER
    CHIEF FINANCIAL OFFICER                         CHIEF EXECUTIVE OFFICER
                                                    AND PRESIDENT

                                       -4-

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