Document:

exv10w30

 

Exhibit 10.30

EXECUTION COPY

     WAIVER AND AGREEMENT, dated as of
December 30, 2002 (this “Waiver") to the Amended and Restated Revolving Credit
Agreement dated as of November 30, 1998, as amended by Amendment No. 1 dated as
of March 31, 1999, Amendment No. 2 dated as of January 31, 2000, Amendment No.
3 dated as of July 13, 2000, Amendment No. 4 dated as of August 8, 2001,
Amendment No. 5 dated as of September 30, 2001, Amendment No. 6 dated as of
March 13, 2002, the letter agreement dated as of May 3, 2002, the two letter
agreements dated as of June 17, 2002, and Amendment No. 7 dated as of November
6, 2002 (the “Credit Agreement"), among MILACRON INC. a Delaware corporation
(the “Borrower” and the “Company"), MILACRON KUNSTSTOFFMASCHINEN EUROPA GMBH, a
German limited liability company (“MKE”), and MILACRON B.V., a Dutch
corporation (“Milacron B.V.” and together with MKE, the “Foreign Subsidiary
Borrowers"; the Foreign Subsidiary Borrowers, collectively with the Company,
the “Borrowers"), the lending institutions from time to time party thereto
(each a “Lender” and collectively the “Lenders"), Deutsche Bank Trust Company
Americas (formerly known as Bankers Trust Company), a New York banking
corporation (“DBTCA”), as a Lender and as arranger and administrative agent for
the Lenders (in such capacity, including its successors and permitted assigns,
the “Agent"), and PNC Bank, as documentation agent (the “Documentation Agent").
Capitalized terms used and not otherwise defined herein shall have the
meanings assigned to them in the Credit Agreement.

     WHEREAS, Talbot Holdings, Ltd., a Delaware corporation and Subsidiary of
the Company, intends to transfer all its assets (the “Transferred Assets") to
Talbot Holdings, LLC, a newly formed Delaware limited liability company and
wholly owned direct Subsidiary of the Company, pursuant to a Note Satisfaction
Agreement (the “Transfer Agreement") dated as of December 31, 2002, between
Talbot Holdings, Ltd. and Talbot Holdings, LLC (the “Asset Transfer").

     WHEREAS, the Company will contribute to Talbot Holdings, LLC an
intercompany note in the amount of $12.57 million representing certain existing
indebtedness owed by Talbot Holdings, Ltd. to the Company (the “Talbot
Intercompany Note").

     WHEREAS, Talbot Holdings, LLC will provide consideration for the Asset
Transfer from Talbot Holdings, Ltd. by reducing the outstanding principal
amount of the Talbot Intercompany Note in an amount determined pursuant to the
Transfer Agreement, representing the net fair market value of the Transferred
Assets (subject to the liabilities assumed in connection with the Asset
Transfer), as determined and adjusted pursuant to the Transfer Agreement.

     WHEREAS, Talbot Holdings, Ltd. will subsequently dissolve (the
“Dissolution").

     WHEREAS, the Company has requested that the Agent and the Lenders waive
certain provisions of the Credit Agreement;

 

 

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     WHEREAS, the Agent and the Lenders have considered and agreed to the
Company’s request, upon the terms and conditions set forth in this Waiver;

     NOW, THEREFORE, in consideration of the foregoing, and for other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto agree as follows:

     SECTION 1. Waiver. Subject to the prior or simultaneous satisfaction of
the conditions precedent set forth in Section 3 hereof, the undersigned Lenders
hereby waive compliance by the Company and its Subsidiaries with the
requirements set forth in Sections 5.4 and 6.16 of the Credit Agreement to the
extent, and only to the extent, necessary to permit (a) Talbot Holdings, Ltd.
to incur Indebtedness to Talbot Holdings, LLC under the Talbot Intercompany
Note from and after the transfer of the Talbot Intercompany Note to Talbot
Holdings, LLC and (b) Talbot Holdings, Ltd. to consummate the Dissolution.

     SECTION 2. Agreement. Each of the parties hereto hereby agrees that, upon
the effectiveness of this Waiver on the Waiver Effective Date (as defined
below), the Total Revolving Loan Commitment will automatically be permanently
reduced in an amount equal to $4.0 million. The immediately preceding sentence
shall not modify any other reduction of the Total Revolving Loan Commitment
required pursuant to the terms of the Credit Agreement, provided that the
reduction of the Total Revolving Loan Commitment pursuant to the immediately
preceding sentence will be included for purposes of determining the amounts of
scheduled reductions of the Total Revolving Loan Commitment required by the
fourth sentence of Section 2.1(a) of the Credit Agreement. Notwithstanding
anything to the contrary contained in the Credit Agreement, the Valenite Tax
Reduction Amount in effect immediately after the permanent reduction of the
Total Revolving Loan Commitment provided for in this Section shall be $21.0
million, which amount may subsequently be reduced in accordance with the Credit
Agreement.

     SECTION 3. Representations and Warranties. The Company hereby confirms,
reaffirms and restates the representations and warranties made by it in Section
8 of the Credit Agreement, as waived hereby, and all such representations and
warranties are true and correct in all material respects as of the date hereof
except such representations and warranties need not be true and correct to the
extent that changes in the facts and conditions on which such representations
and warranties are based are required or permitted under the Credit Agreement
or such changes arise out of events not prohibited by the covenants set forth
in Sections 5 and 6 of the Credit Agreement. The Company further represents
and warrants (which representations and warranties shall survive the execution
and delivery hereof) to the Agent and each Lender that:

     (a)  Each of the Company, MKE and Milacron B.V. has the corporate power,
authority and legal right to execute and deliver this Waiver and has taken all
corporate actions necessary to authorize the execution and delivery of this
Waiver;

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     (b)  No consent of any Person other than the Lenders, and no consent,
permit, approval or authorization of, exemption by, notice or report to, or
registration, filing or declaration with, any governmental authority is
required in connection with the execution, delivery, performance, validity or
enforceability of this Waiver (other than filings necessary to perfect or
record Liens to be granted by Talbot Holdings, LLC and the Company pursuant to
the Security Documents and any other filings required to preserve, continue and
protect the Liens of the Agent for the benefit of the Secured Parties on the
Transferred Assets);

     (c)  This Waiver has been duly executed and delivered on behalf of each of
the Company, MKE and Milacron B.V. by a duly authorized officer or
attorney-in-fact of the Company, MKE or Milacron B.V., as the case may be, and
constitutes a legal, valid and binding obligation of the Company and each of
MKE or Milacron B.V., as the case may be, enforceable in accordance with its
terms, except as the enforceability thereof may be limited by applicable
bankruptcy, reorganization, insolvency, moratorium or similar laws affecting
creditor’s rights generally or by equitable principles relating to
enforceability;

     (d)  The execution, delivery and performance of this Waiver will not
violate (i) any provision of law applicable to the Company, MKE or Milacron
B.V. or (ii) contractual obligations of the Company, MKE or Milacron B.V.,
except in the case of clause (i) or (ii), such violations that would not have,
individually or in the aggregate, a Material Adverse Effect;

     (e)  On and as of the Waiver Effective Date, after giving effect to this
Waiver, no Default or Event of Default has occurred and is continuing; and

     (f)  The Company hereby represents and warrants that (A) the Installment
Sale Agreement dated as of December 1, 1991, as evidenced by a Memorandum of
Installment Sale Agreement of even date therewith and recorded in the Office of
the Recorder of Deeds of Dauphin County, Pennsylvania at Book 1675, Page 362,
and the Mortgage and Security Agreement, Indenture of Trust and Letter of
Credit, Reimbursement and Security Agreement related thereto (the preceding
documents, collectively, the “ISA”) has been discharged and satisfied in full
(except for those provisions thereof which by their terms or which by law shall
survive the satisfaction thereof), (B) pursuant to the ISA, the Company is
entitled to certain real property located in Millersberg, Pennsylvania owned by
Talbot Holdings, Ltd., which is subject to the Mortgage dated November 9, 2001,
in favor of Bankers Trust Company, as Agent, recorded by the Dauphin County,
Pennsylvania recorder of Deeds in Book 4211 at Page 319 on December 19, 2001,
and to be transferred to Talbot Holdings, LLC (the “Property"), free and clear
of all liens and encumbrances other than those permitted pursuant to the
Security Agreement, the Open-End Mortgage, Assignment of Leases and Rents,
Security Agreement and Fixture Filing dated November 9, 2001, between Talbot
Holdings, Ltd. and the Agent, for the benefit of the Secured Parties, or as
provided in sub-clause (A) above, and (C) the Company has requested the Dauphin
County industrial development authority (the “IDA”) to transfer title to the
Property to Talbot Holdings, Ltd. The Company will use its best efforts to
cause (or cause its Subsidiaries to cause)

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the transfer of the Property from
the IDA to Talbot Holdings, Ltd. to be completed not later than 60 days after
the date hereof and will, concurrently with the consummation of such transfer,
(1) cause a reaffirmation of mortgage to be executed in form and substance
satisfactory to the Agent, (2) take any and all actions necessary or, in the
opinion of the Agent, desirable to preserve the priority and perfection of the
Agent’s lien on and security interest in the Property for the benefit of the
Lenders and (3) cause to be delivered to the Agent an opinion of Pennsylvania
counsel in form and substance reasonably satisfactory to the Agent.

     SECTION 4. Conditions to Effectiveness and Other Matters. This Waiver
shall become effective as of the date of the satisfaction in full of the
following conditions precedent (the “Waiver Effective Date"):

		
	 	     (a) The Agent shall have received duly executed counterparts hereof
that, when taken together, bear the authorized signatures of the Company
and the subsidiaries of the Company set forth below, on the one hand, and
the Requisite Lenders, on the other hand.

		
	 	     (b) The Agent shall have received duly executed counterparts of a
Joinder Agreement (as defined in the Security Agreement dated as of
October 25, 2001, among the Company, the Subsidiaries of the Company
named therein and the Agent) that, when taken together, bear the
authorized signatures of Talbot Holdings, LLC and the Agent in the form
of Exhibit A hereto.

		
	 	     (c) The Agent shall have received duly executed counterparts of an
amendment, in the form of Exhibit B hereto (the “Stock Pledge Agreement
Amendment"), to the Stock Pledge Agreement dated as of October 25, 2001,
between the Company and the Agent to add the limited liability company
interests held by the Company in Talbot Holdings, LLC as additional
“Pledged Shares” (the “Additional Pledged Shares"), together with
certificates representing such limited liability company interests and
instruments of transfer with respect thereto endorsed in blank.

		
	 	     (d) The Agent shall have received (i) evidence satisfactory to the
Agent that filings have been made, or arrangements for filings have been
made, in the United States Patent Office and the United States Trademark
Office that transfer the ownership of the federally-registered patents
and federally-registered trademarks of Talbot Holdings, Ltd. (the
“Transferred Intellectual Property") to Talbot Holdings, LLC, (ii) bills
of sale and other documents and instruments in connection with the Asset
Transfer and (iii) copies of any other deeds, documents or instruments in
connection with the Asset Transfer as may be reasonably requested by the
Agent.

		
	 	     (e) The Agent shall have received (i) UCC Financing Statements
related to the Joinder Agreement, naming Talbot Holdings, LLC as debtor,
together with a description of the collateral covered therein, (ii) a UCC
Financing Statement Amendment relating to the Stock Pledge Agreement
Amendment, naming the 

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Company as debtor, relating to the Additional
Pledged Shares, (iii) filings to be made in the United States Patent
Office and the United States Trademark Office in respect of the
Transferred Intellectual Property to perfect the Lien of the Agent for
the benefit of the Secured Parties thereon, and (iv) evidence reasonably
satisfactory to the Agent of the payment, or arrangements for future
payment, of all filing fees, costs and other expenses incurred in the
filing and recordation of each item described in this Section 3(f).

		
	 	     (f) The Agent shall have received the opinion of Cravath, Swaine &
Moore, special counsel to the Borrowers, in form and substance reasonably
satisfactory to the Agent.

		
	 	     (g) The Agent shall have received the opinion of Baker & MacKenzie,
special Delaware counsel to the Borrowers, in form and substance
reasonably satisfactory to the Agent; provided that if such opinion does
not contain an opinion as to the due authorization, execution and
delivery by the Company of the Stock Pledge Agreement Amendment dated as
of December 30, 2002, the Company hereby agrees to cause delivery to the
Agent of such an opinion, in form and substance reasonably satisfactory
to the Agent, of counsel reasonably acceptable to the Agent not later
than one Business Day after the date of the next regularly scheduled
board meeting of the Company (which board meeting is currently scheduled
for February 7, 2003).

		
	 	     (h) The Agent shall have received the opinion of John Gregg, Esq.,
internal intellectual property counsel to the Borrowers, in form and
substance reasonably satisfactory to the Agent.

		
	 	     (i) The Agent shall have received the tax opinion of Baker &
McKenzie, special counsel to the Borrowers, which tax opinion shall be in
form and substance reasonably satisfactory to the Agent.

     SECTION 5. Miscellaneous. The Company shall pay in cash on the Waiver
Effective Date to each Lender that executes and delivers a signature page to
this Waiver not later than the close of business (New York City time) on the
date hereof a fee in an aggregate amount equal to the amount set forth opposite
the name of such Lender in Schedule A attached hereto. Without limiting or
amending the provisions of Section 11.3 of the Credit Agreement, the Company
shall pay not later than January 6, 2003 all fees and expenses of the Agent
(including the reasonable fees of counsel to the Agent) in connection with this
Waiver and related matters that have been invoiced through January 6, 2003.

     (b) Except as herein expressly waived, the Credit Agreement and all other
agreements, documents, instruments and certificates executed in connection
therewith, except as otherwise provided herein, are ratified and confirmed in
all respects and shall remain in full force and effect in accordance with their
respective terms.

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     (c)  All references to the Credit Agreement shall mean the Credit Agreement
as waived as of the Waiver Effective Date, and as the same may at any time be
amended, amended and restated, supplemented or otherwise modified from time to
time and as in effect.

     (d)  This Waiver may be executed by the parties hereto in one or more
counterparts, each of which shall be an original and all of which shall
constitute one and the same agreement.

     (e)  THIS WAIVER SHALL BE GOVERNED BY, AND CONSTRUED AND ENFORCED IN
ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK WITHOUT REGARD TO THE
PRINCIPLES OF CONFLICT OF LAWS.

     (f) This Waiver shall not constitute a consent or waiver to or
modification of any other provision, term or condition of the Credit Agreement.
All terms, provisions, covenants, representations, warranties, agreements and
conditions contained in the Credit Agreement, as amended hereby, shall remain
in full force and effect.

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EXECUTION COPY

	 	 	 
	Waiver	 	 
	 
	 	 	
MILACRON INC.
	 
	 	 	
By:

Title: Vice President - Finance

and Chief Financial Officer
	 
	 	 	
Notice Address:
	 
	 	 	
Milacron Inc.

2090 Florence Avenue

Cincinnati, OH 45206

Attention: Robert P. Lienesch

Telephone: (513) 487-5588

Fax: (513) 487-5586
	 
	 	 	
MILACRON KUNSTSTOFFMASCHINEN

EUROPA GMBH
	 
	 	 	
By:

Title: Vice President - Finance

and Chief Financial Officer
	 
	 	 	
Notice Address:
	 
	 	 	
Milacron Inc.

2090 Florence Avenue

Cincinnati, OH 45206

Attention: Robert P. Lienesch

Telephone: (513) 487-5588

Fax: (513) 487-5586
	 
	 	 	
MILACRON B.V.

	 
	 	 	

By:

Title: Vice President - Finance

and Chief Financial Officer

	 
	 	 	
Notice Address:
	 
	 	 	
Milacron Inc.

2090 Florence Avenue

Cincinnati, OH 45206

Attention: Robert P. Lienesch

Telephone: (513) 487-5588

Fax: (513) 487-5586

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	Waiver	 	 
	
	
	
	

	 	 	
ABN AMRO BANK N.V., as a Lender
	
	
	
	

	 	 	
By:
	 	 	

	 	 	
Title:
	 
	 	 	
By:
	 	 	

	 	 	
Title:
	 
	 	 	
DEUTSCHE BANK TRUST COMPANY AMERICAS,
as a Lender and as the Agent

By:
	 	 	

	 	 	
Title:
	 
	 	 	
PNC BANK, NATIONAL ASSOCIATION,

as a Lender,

By:
	 	 	

	 	 	
Title:
	 
	 	 	
JP MORGAN CHASE BANK

(formerly known as the Chase

Manhattan Bank), as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
KEYBANK NATIONAL ASSOCIATION, as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
BANK ONE, INDIANA, N.A., as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
COMERICA BANK, as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
FIFTH THIRD BANK, as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
FIRSTAR BANK, National Association, as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
SOF Investment, as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
D. E. SHAW LAMINAR PORTFOLIOS,L.L.C.,
as a Lender
By:
	 	 	

	 	 	
Title:
	 
	 	 	
CREDIT SUISSE FIRST BOSTON, as a Lender

By:
	 	 	

	 	 	
Title:
	 
	 	 	
By:
	 	 	

	 	 	
Title:

8<PAGE>
                                                                   Exhibit 10.11

                         IP PURCHASE & LICENCE AGREEMENT

         THIS IP PURCHASE & LICENCE AGREEMENT (this "Agreement") is made as of
and effective October 31, 2002 by and among Creo Inc. (formerly, Creo Products
Inc.), a federally incorporated Canadian corporation ("Creo"), Printcafe
Software, Inc. (formerly, printCafe, Inc.), a Delaware corporation ("Printcafe")
and Printcafe Systems, Inc. ("Printcafe Systems"), a Delaware corporation and
wholly-owned subsidiary of Printcafe.

                                    RECITALS

         WHEREAS, capitalized terms used in these recitals shall have the
meaning set forth in Section 1 of this Agreement unless otherwise indicated;

         WHEREAS, Printcafe and Creo are parties to the Strategic Alliance
Agreement which provides, among other things, that Creo is to be the exclusive
provider of Content Management and Workflow Products in connection with the
printCafe Business (as such terms are defined in the Strategic Alliance
Agreement);

         WHEREAS, Printcafe Systems has or will concurrently acquire the assets
of printChannel, Inc., a Delware corporation ("Printchannel") which assets
include, among other things, the Printchannel Workflow Assets;

         WHEREAS, Printcafe Systems has agreed to transfer all of the
Printchannel Workflow Assets acquired from Printchannel to Creo and Creo has
agreed to license such Printchannel Workflow Assets to Printcafe Systems to be
used by Printcafe Systems to host and market an ASP Service using the
Printchannel Assets;

         WHEREAS, Creo, Printcafe and Printcafe Systems wish to set forth the
terms and conditions of such asset transfer and license arrangement and have
entered into this Agreement;

                                    AGREEMENT

         NOW, THEREFORE, in consideration of the premises set forth above and
for other good and valuable consideration, the receipt and sufficiency of which
is hereby acknowledged, the parties hereto hereby agree as follows:

1.       DEFINITIONS AND INTERPRETATION.

         1.1 DEFINITIONS. In this Agreement, the following terms shall have the
meanings set forth below unless the context suggests otherwise:

                  (A) "Affiliates" means two or more corporations where the
         relationship between them is one in which one of them is a subsidiary
         of the other, or both are subsidiaries of the same corporation, or
         fifty percent (50%) or more of the equity securities or interest of
         each of them is owned by the same Person, corporation or other legal
         entity, and only so long as such ownership continues provided, however,
         that for so long as Creo hold less than 90% of the equity securities or
         interest of Printcafe, Printcafe shall not be considered an Affiliate
         of Creo for the purposes of this Agreement.

<PAGE>

                  (B) "ASP Service" means the provision of software
         functionality solely through a web browser where all of the software
         and hardware resides at and is managed by the application service
         provider ("ASP"), rather than at the end customer premises.

                  (C) "Change in Control" means (i) the acquisition of Printcafe
         or any Printcafe Affiliate which, after giving effect to any such
         acquisition, has the benefit of the licenses granted herein (referred
         to in this definition as a "subject corporation") by another entity by
         means of a single transaction or series of related transactions
         (including, without limitation, any reorganization, arrangement,
         liquidation, merger or consolidation, but excluding any merger effected
         exclusively for the purpose of changing the domicile of the Printcafe
         or a subject corporation); or (ii) a change in the holding, direct or
         indirect, of shares of Printcafe or a subject corporation as a result
         of which Person or a group of Persons, or Persons acting jointly or in
         concert, are in a position to exercise effective control of Printcafe
         or a subject corporation, provided that for the purposes of this
         Agreement a Person or group of persons holding shares and/or other
         securities in excess of the number that, directly or following
         conversion thereof, would entitle the holders thereof to cast more than
         fifty percent (50%) of the votes attaching to all shares of Printcafe
         or five percent (5%) of the votes attaching to all shares of a subject
         corporation shall be deemed to be in a position to exercise effective
         control of such corporation.

                  (D) "Derivative Works" shall have the meaning set forth in the
         United States Copyright Act, 17 U.S.C. Section 101, et seq.

                  (E) "Design Tab Functionality" means that functionality
         embodied in the tab labeled "Design" or "Composer" in the following
         Printcafe products: PrinterSite Customer Connect, EnterpriseSite, and
         which same functionality is included in the PrintSmith Site product.
         This functionality includes the ability to present pre-created document
         templates with images and variable fields to the user, such that these
         fields can be edited, the resulting document distilled into PDF, then
         viewed for proofing on the screen, and made available for the printer.
         The application also includes the ability for the printer to create the
         document templates with the editable fields.

                  (F) "Effective Date" shall mean the date on which (i)
         Printcafe or a Printcafe Affiliate acquires the Printchannel Assets,
         and (ii) Creo has entered into a release agreement with ImageX, Inc.
         (the "ImageX Release") pursuant to which Creo and its Affiliates are
         released from any patent infringement claims by ImageX, Inc. in
         connection with the licensing and sale of Products by Printcafe or a
         Printcafe Affiliate, such ImageX Release to be in a form acceptable to
         Creo in its sole discretion. Printcafe warrants that it shall not enter
         into a license agreement with ImageX, Inc. until Creo has entered into
         the ImageX Release. Printcafe agrees to reimburse Creo for any license
         fees or other amounts of any kind payable to ImageX, Inc. by Creo in
         connection with the granting of the ImageX Release. Printcafe agrees to
         obtain the consent of Iris Graphics, Inc. before closing the
         Printchannel acquisition and warrants that such consent is a closing
         condition of the agreement to acquire the Printchannel Assets.

                  (G) "Fulfillment Functionality" means the portion of the
         Printchannel e-Commerce web site which allows a buyer to order, but not
         re-order, a preprinted item by

                                       2
<PAGE>

         reviewing a low resolution image of no more than 220 pixels wide by 150
         pixels tall provided, however, that in no circumstances shall
         Fulfillment Functionality include or contain (i) Workflow and Content
         Functionality; (ii) the ability for information to be sent to the
         printer as part of an order containing customization data to be used by
         the printer to print a custom version of a catalog item; (iii) the
         ability for content files to be uploaded or downloaded by either the
         buyer or the printer in the web site; or (iv) otherwise be used to
         reorder out of stock items or additional items to be printed.

                  (H) "Improvements" means improvements, variations, updates,
         modifications, additional functionality, substituted functionality,
         enhancements or replacements or successors providing substantially the
         same functionality of or relating to the Technology at any time after
         the Effective Date.

                  (I) "Intellectual Property Rights" means all patents, patent
         rights, copyrights, mask work rights, rights of publicity, trademark,
         trade dress and service mark rights, goodwill, trade secret rights,
         designs, technical information, engineering procedures, designs,
         know-how and processes (whether confidential or otherwise), Source
         Code, Object Code and other computer software including all related
         code, specifications, documentation, revisions, enhancements and
         modifications thereto in whatever form and media and associated
         development environments, and other industrial property (including
         applications for any of these), and all applications therefor and
         registrations, renewals and extensions thereof, under the laws of any
         state, country, territory or other jurisdiction.

                  (J) "Licensed Assets" means software relating to Workflow and
         Content Functionality, in both Source Code and Object Code form, as
         constituted as of the Effective Date and which form part of the
         Printchannel Workflow Assets.

                  (K) "Liens" shall mean any interest, consensual or otherwise,
         in property, whether real, personal or mixed property or assets,
         tangible or intangible, securing an obligation owed to, or a claim by a
         third Person, or otherwise evidencing an interest of a Person other
         than the owner of the property, whether such interest is based on
         common law, statute or contract, and including, but not limited to, any
         security interest, security title or lien arising from a mortgage,
         recordation of abstract of judgment, deed of trust, deed to secure
         debt, encumbrance, restriction, charge, covenant, restriction, claim,
         exception, encroachment, easement, right of way, license, permit,
         pledge, conditional sale, option trust (constructive or otherwise) or
         trust receipt or a lease, consignment or bailment for security purposes
         and other title exceptions and encumbrances affecting the property.

                  (L) "Object Code" means computer-executable binary code.

                  (M) "Person" shall mean an individual, corporation,
         partnership, limited partnership, limited liability company, syndicate,
         Person (including, without limitation, a "Person" as defined in Section
         13(d)(3) of the Securities Exchange Act of 1934, as amended), trust,
         association or entity or government, political subdivision, agency or
         instrumentality of a government.

                                       3
<PAGE>

                  (N) "Printchannel Assets" means all of the assets, including
         all Intellectual Property Rights thereto, of Printchannel which are
         sold, transferred, assigned or otherwise acquired by Printcafe or a
         Printcafe Affiliate;

                  (O) "Printchannel Workflow Assets" means all Intellectual
         Property Rights which, in whole or in part, provide for or execute
         Workflow and Content Functionality and which form part of the
         Printchannel Assets as well as all documentation, help files,
         schematics, specifications, design documents, data, development plans
         and other materials related thereto.

                  (P) "Product(s)" means products or services, including an ASP
         Service, consulting, implementation, or training, provided by Printcafe
         or its Affiliates that uses the Technology, Licensed Assets and/or any
         Improvements or any portion thereof.

                  (Q) "Revenue" means all revenues, receipts, monies, and the
         fair market value of all other consideration directly or indirectly
         collected or received whether by way of cash or credit or any barter,
         benefit, advantage, or concession received by Printcafe or its
         Affiliates from the marketing, sale and, distribution, or leasing of
         any Technology, Improvements, Product(s) or any Derivative Works
         thereto, (collectively the "Royalty Bearing Assets") but excluding only
         (i) hardware and off-the-shelf software (without any Technology or
         Licensed Assets) that was acquired as part of the Printchannel Assets;
         and (ii) stand alone modules that perform Fulfillment Functionality
         only with no Workflow and Content Functionality or other functionality
         (other than Fulfillment Functionality) based on or derived from the
         Technology of any kind. Where any Revenue is derived from a country
         other than the United States it shall be converted to the equivalent in
         U.S. dollars on the date Printcafe or its Affiliates are deemed to have
         received such Revenue pursuant to the terms hereof at the rate of
         exchange published by the New York Times for buying such currency on
         that date. The amount of U.S. dollars pursuant to such conversion shall
         be included in the Revenue.

                  (R) "Source Code" means the human-readable version of a
         software program that can be compiled into Object Code, including all
         accompanying programming notes, programming guides and commentary.

                  (S) "Strategic Alliance Agreement" shall mean that certain
         Amended and Restated Strategic Alliance Agreement entered into between
         Creo and Printcafe dated as of December 31, 2001, as may be amended or
         renewed from time to time.

                  (T) "Technology" means any and all Intellectual Property
         Rights relating to or forming part of the Printchannel Assets but
         specifically excluding the Printchannel Workflow Assets.

                  (U) "Workflow and Content Functionality" includes (i)
         validation, manipulation, assembly, conversion, modification, output
         and re-purposing of any digital content; (ii) tools and/or templates to
         enable or automate the items set out in (i) above and automation of the
         selection of templates themselves; (iii) collaborative tools, web based
         or otherwise, for (A) submission of content or content metadata, (B)
         automated content or

                                       4
<PAGE>

         workflow processing, (C) resource availability for work flow or content
         production, (D) content and metadata proofing and approval, (iv)
         content, content metadata and workflow status monitoring; (v) a
         centralized file repository for the storing of content and information
         about the content or processing associated with it including, but not
         limited to, versioning control and workflow or content job
         specification information; (vi) imposition planning and execution;
         (vii) workflow planning; (viii) the software and/or hardware capable of
         receiving the above content related information in a digital format
         and/or processing this information or otherwise sending the data stream
         to an imaging device; and (ix) the natural evolution of these products
         over time.

                  (V) "Workflow and Content Functionality Improvements" means
         improvements, variations, updates, modifications, additional
         functionality, substituted functionality, enhancements or replacements
         of or relating to the Printchannel Workflow Assets at any time after
         the Effective Date.

         1.2 TITLES AND SUBTITLES. The titles and subtitles used in this
Agreement are used for convenience only and are not to be considered in
construing or interpreting this Agreement.

         1.3 INTERPRETATION. In this Agreement:

                  (A) the terms "this Agreement", "hereof", "hereunder" and
         similar expressions refer to this Agreement and not to any particular
         Article, Section or other portion hereof and include any agreement
         supplemental hereto;

                  (B) when a reference is made in this Agreement to Articles,
         Sections, Exhibits, Annexes or Schedules, such reference shall be to a
         Article or Section of or Exhibit, Annex or Schedule to this Agreement
         unless otherwise indicated;

                  (C) words importing the singular number only shall include the
         plural and vice versa and words importing the masculine gender shall
         include the feminine and neuter genders and vice versa;

                  (D) whenever the words "include," "includes" or "including"
         are used in this Agreement, they shall be deemed to be followed by the
         words "without limitation"; and the phrases "the date of this
         Agreement," "the date hereof" and terms of similar import, unless the
         context otherwise requires, shall be deemed to be the date set out in
         the first page hereto.

         1.4 STRATEGIC ALLIANCE AGREEMENT. This Agreement and the definitions
set forth herein are not intended to amend, modify, restrict or revise the terms
and definitions of the Strategic Alliance Agreement.

         1.5 CURRENCY. Unless otherwise specifically provided in this Agreement,
all references to dollar amounts or other money are expressed in terms of lawful
money of the United States of America.

         1.6 SCHEDULES & EXHIBITS. The following are the Schedules and Exhibits
annexed hereto and incorporated by reference and deemed to be part hereof:

                                       5
<PAGE>

                   Exhibit "A"      -       Escrow Agreements
                   Exhibit "B"      -       Customer License Terms
                   Exhibit "C"      -       Royalties and Fees
                   Exhibit "D"      -       Product and Technical Support
                                            Services

2. PURCHASE AND SALE OF WORKFLOW & CONTENT FUNCTIONALITY.

         2.1 PURCHASE AND SALE. Printcafe Systems agrees to sell, assign, grant,
transfer, and deliver to Creo, or to any Affiliate of Creo designated by Creo,
and Creo shall purchase and accept from Printcafe Systems as of the Effective
Date, free and clear of all Liens (other than escrow agreements entered into by
Printchannel, Inc. all of which are listed in EXHIBIT "A"), all of Printcafe
Systems' rights, title and interest in and to the Printchannel Workflow Assets
for an aggregate purchase price of $100.00 (the "Purchase Price"). Printcafe
Systems shall cooperate with Creo in the filing and prosecution of Intellectual
Property Rights related to the Printchannel Workflow Assets or the execution of
any other documents evidencing the ownership transfer herein.

         2.2 DETERMINATION OF SOURCE CODE. Creo and Printcafe Systems shall,
acting reasonably:

                  (A) within thirty (30) days after the Effective Date each
         designate a representative or representatives and schedule a meeting or
         meetings at a mutually agreeable time and place for the purposes set
         out in Subsection 2.2(b); and

                  (B) at such meeting or meetings determine by mutual agreement
         those specific portions of Source Code included as part of the
         Printchannel Assets that perform Workflow and Content Functionality.

Any dispute arising out of or in connection with the determinations to be made
pursuant to Subsection 2.2(b) shall be referred to arbitration in accordance
with Section 11.7.

         2.3 DELIVERY. Printcafe Systems promptly shall deliver to Creo all
documentation pertaining to the Printchannel Workflow Assets in its possession,
including copies of all correspondence to or from examining authorities
regarding the Intellectual Property Rights related to the Printchannel Workflow
Assets or any portion thereof, patents and prior art searches pertaining to any
registration or application in the United States Patent and Trademark Office,
Copyright Office or other similar offices worldwide with respect to the
Intellectual Property Rights related to the Printchannel Workflow Assets or any
portion thereof, and all correspondence with any attorney involved in the
preparation and/or prosecution of any application in the United States Patent
and Trademark Office, Copyright Office or similar officers worldwide with
respect to the Intellectual Property Rights related to the Printchannel Workflow
Assets or any portion thereof.

         2.4 PURCHASE PRICE. The Purchase Price shall be paid by Creo to
Printcafe Systems upon the transfer the Printchannel Workflow Assets to Creo
(the "Acquisition Closing"), which shall take place on the Effective Date or
such other date as may be agreed upon by the parties hereto. At the Acquisition
Closing, Printcafe Systems shall deliver the separate assignment document duly
executed by an authorized signatory of Printcafe Systems, with any other

                                       6
<PAGE>

documentation required in accordance with Section 2.2 herein, against delivery
of a certified check of Creo or an Affiliate of Creo, payable to or to the order
of Printcafe Systems or a wire transfer of immediately available funds in the
amount of the Purchase Price.

         2.5 TRANSFER TAXES. Creo shall be liable for and shall pay or, if
required by law, remit to Printcafe Systems, at the Acquisition Closing, in
addition to the Purchase Price, all sales and value added taxes and all
registration charges and other transfer fees or taxes properly payable upon and
in connection with the sale and transfer of the Printchannel Workflow Assets,
excluding any taxes based on the net income of Printcafe Systems or Printcafe.

3.       LICENSE AND OWNERSHIP.

         3.1 GRANT OF LICENSE RIGHTS. Upon execution and delivery of the
transmission documents set forth in Section 2.1 and the satisfaction of the
payment set forth in Section 4.1 and subject to the specified limitations
herein, Creo shall grant to Printcafe Systems a worldwide, non-exclusive,
non-transferable, non-assignable, perpetual (except as set forth in Article 6),
non-sublicensable (except as set forth in Section 3.2) license to use Object
Code versions of the Licensed Assets in and as part of, market and host, a
Printcafe Systems hosted ASP Service.

         3.2 SUBLICENSING. The parties hereto acknowledge that the ASP Service
executes software instructions (including the Workflow and Content
Functionality), and that the software instructions can be and are licensed
separately from, but for execution as part of, the ASP Service. The licensing
and sublicensing to users of such software (including the Workflow and Content
Functionality) for commercial exploitation solely on and with respect to a
Printcafe Systems hosted ASP Service is expressly licensed under Section 3.1.
Except with respect to software as just stated, this license does not include
the right to grant further licenses or sublicenses.

         3.3 LIMITED COMPILATION LICENSE. Subject to the terms and conditions of
this Agreement, Creo hereby grants to Printcafe Systems, during the term of this
Agreement but not during any Transition Period (as defined herein), a limited,
personal, non-exclusive, non-transferable, non-assignable, fully-paid license to
use, only for performing a compile of a Printcafe Systems hosted ASP Service,
the Source Code version of Licensed Assets that provide Workflow and Content
Functionality with other Printcafe Systems owned functionality used in a Product
(but not in any module that only provide Workflow and Content Functionality).
Printcafe Systems shall not vary, update, modify or enhance any Source Code
version of Licensed Assets provided, however, that an inadvertent, non-recurring
and immaterial variation or modification made, from time to time, by a Printcafe
Systems employee shall not constitute a breach of this Section 3.3 if, upon
becoming aware of such variation or modification, Printcafe Systems forthwith
gives Creo notice of, and details relating to, the inadvertent, non-recurring
and immaterial change.

         3.4 TRADEMARK LICENSE. At Creo's sole option, the portion of the ASP
Service which permits the user to use Workflow and Content Functionality shall
feature a Creo logo in a form provided by Creo and Printcafe Systems is granted
the limited right to use Creo's name, logo, trade names and trademarks for this
purpose. Printcafe Systems will only use the Creo logo in

                                       7
<PAGE>

the form provided to Printcafe Systems by Creo. Creo shall indemnify Printcafe
Systems for any claims that such Creo logo violates the Intellectual Property
Rights of any third party.

         3.5 COPYRIGHT IDENTIFICATION. For all marketing or hosting of Licensed
Assets, Printcafe Systems will require that any use of the ASP Service will
include all proprietary and statutory copyright notices reasonably sufficient in
form and substance to adequately protect and preserve Creo's copyright therein,
including but not limited to, all documentation and an appropriate screen of any
ASP Service using any Licensed Assets or any portion thereof.

         3.6 CUSTOMER LICENSE AGREEMENTS. Any license agreement(s) under which
Printcafe Systems licenses the Licensed Assets to customers as part of an ASP
Service shall contain provisions substantially equivalent to the provisions set
forth in Exhibit "B". Printcafe Systems shall not under any circumstances
distribute, license or market any Licensed Assets on a non-ASP basis.

         3.7 RESTRICTIONS ON LICENSE GRANT. Except as provided for in this
Agreement, including Section 3.3, Printcafe Systems shall not, directly or
indirectly: (i) improve, vary, update, modify, add functionality or enhance the
Licensed Assets; (ii) reverse engineer, disassemble, decompile, or otherwise
attempt to derive the Source Code of, the Licensed Assets; and (iii) use the
Licensed Assets for general application development purposes. With regard to any
and all copies of the Source Code of the Licensed Assets and subject to Section
3.3, Printcafe Systems shall only make exact copies of the versions as delivered
by Creo. Printcafe Systems shall ensure that each copy contains all titles,
trademarks, and copyright and restricted rights notices as in the original, and
all such copies shall be subject to the terms and conditions of this Agreement.

         3.8 DESIGN TAB FUNCTIONALITY. As at the Effective Date, Printcafe shall
cease, and shall cause any Printcafe Affiliate to cease, developing any Design
Tab Functionality except for correction of minor defects in the existing Source
Code of any Design Tab Functionality. Printcafe shall forthwith thereafter use,
and shall cause any Printcafe Affiliate to use, commercially reasonable efforts
to migrate any customers using Design Tab Functionality to Royalty Bearing
Assets. Notwithstanding the foregoing, Printcafe covenants that:

                  (A) all customers using Design Tab Functionality other than
         that embedded in EnterpriseSite will be fully migrated to Royalty
         Bearing Assets within eighteen (18) months of the Effective Date; and

                  (B) all customers using Design Tab Functionality embedded in
         EnterpriseSite will, from the date that Creo delivers to Printcafe a
         specification document describing a Creo developed alternative to the
         Design Tab Functionality embedded in EnterpriseSite together with the
         proposed list price for such new product as determined by Creo pursuant
         to this Section 3.8(b) (a "Design Tab Alternative"):

                           (1) cease having access to the Design Tab
                  Functionality embedded in EnterpriseSite within Two-hundred
                  and Seventy (270) days from the date that Creo delivers to
                  Printcafe a specification document describing a Design Tab
                  Alternative; or

                                       8
<PAGE>

                           (2) be fully migrated to a Design Tab Alternative
                  within the later of (i) nine (9) months from the date that
                  Creo delivers to Printcafe a specification document describing
                  a Design Tab Alternative; and (ii) three (3) months from the
                  date that Creo delivers a beta version of a Design Tab
                  Alternative in Object Code form based on a specification
                  document delivered in accordance with this Subsection 3.8(b).

Printcafe shall make an irrevocable election in writing to Creo within thirty
(30) days from the date that Creo delivers to Printcafe a specification document
describing a Design Tab Alternative as to whether it will elect to migrate
customers in accordance with Subsection 3.8(b)(2). If Printcafe has elected to
migrate customers in accordance with Subsection 3.8(b)(2), Printcafe agrees to
pay Creo, with respect to each Printcafe customer to be migrated to the Design
Tab Alternative, an amount equal to 70% of the list price that would be charged
by Creo to that customer as set forth in the Design Tab Alternative
specification, determined by Creo in its sole discretion, for the use and
support of the Design Tab Alternative. Such amounts shall be payable by
Printcafe to Creo upon the delivery of the Design Tab Alternative which has the
functionality described in the specification document, satisfaction of such
functionality to be determined by the parties, acting reasonably.

         3.9 OWNERSHIP. The licenses granted under this Agreement are
specifically set forth herein, and no licenses are granted by Creo to Printcafe
or Printcafe Systems by implication or estoppel. Subject to the licenses granted
herein:

                  (A) Creo retains all right, title and interest in and to the
         Licensed Assets and the Workflow and Content Functionality therein, to
         any and all Workflow Functionality Improvements and Derivative Works
         thereto, including all Intellectual Property Rights therein and thereto
         and Printcafe Systems acknowledges and agrees that it does not acquire
         any rights, express or implied, thereon;

                  (B) any configuration or deployment of the Product(s) shall
         not affect or diminish Creo's rights, title, and interest in and to the
         Licensed Assets and the Workflow and Content Functionality therein; and

                  (C) subject to Section 5 of the Strategic Alliance Agreement,
         if Printcafe or any of its Affiliates suggests or initiates any
         Workflow and Content Functionality Improvements therein or any portion
         thereof, including new features or functionality, that (i) Creo
         subsequently makes to or incorporates into to the Licensed Assets; (ii)
         Printcafe or any of its Affliates subsequently makes to or incorporates
         into the Licensed Assets, notwithstanding any restriction in this
         Agreement or breach of Creo rights or (iii) Creo or Printcafe or any of
         its Affliates derives Derivative Works thereof, such Workflow and
         Content Functionality Improvements or Derivative Works, as the case may
         be, shall be (A) the sole and exclusive property of Creo and Printcafe
         shall be deemed to have waived all rights of any kind thereto, (B) free
         from any confidentiality restrictions that might otherwise be imposed
         upon Creo pursuant to Section 9.2; and (C) notwithstanding any term in
         this Agreement to the contrary, shall not be included in any license
         grant provided for herein but shall only be licensed in accordance with
         Section 5.3, if applicable.

                                       9
<PAGE>

For greater certainty, no rights are granted other than the rights expressly set
forth herein.

         3.10 ESCROW. Printcafe Systems shall have the right to place the
Workflow and Content Functionality Source Code as used in only the printChannel
Classic and Print I/O Product as constituted as of the Effective Date and any
bugs fixes thereto provided by Creo thereafter in escrow, for the benefit of up
to four (4) Printcafe Systems customers agreed to in writing by Creo, with a
reputable third party escrow agent pursuant to an escrow agreement between
Printcafe Systems, the escrow agent and the designated Printcafe Systems
customer, provided however that the terms of any such escrow agreement shall be
no less favorable to Creo than the terms of escrow agreements pursuant to which
the Printchannel Workflow Assets are or were subject as at the Effective Date.

4.       PAYMENTS AND ROYALTIES.

         4.1 PAYMENT. In partial consideration of the licenses granted in
Section 2, Printcafe shall reimburse Creo for expenses incurred in connection
with the execution of this Agreement in the amount of twenty-five thousand
dollars ($25,000) payable in immediately available funds on the Effective Date.

         4.2 ROYALTIES.

                  (A) Printcafe shall pay to Creo royalties on its Revenue
         ("Royalties") as specified in Exhibit "C". Such Royalties shall be due
         and payable to Creo quarterly, within 30 days of each quarter end
         during the term of this Agreement, regardless of whether Printcafe
         collects payments for the Product(s) from its distributors or
         customers.

                  (B) Printcafe agrees to make written reports to Creo quarterly
         concurrent with the payment of such quarterly Royalties detailing the
         Revenues and Royalties payable for the quarter. Printcafe's obligation
         to produce this report commences in the first quarter in which such
         Revenues are earned.

                  (C) Printcafe agrees to maintain records showing Revenues
         earned to enable the Royalties payable hereunder by Printcafe to be
         determined and to permit its books and records to be examined by Creo
         or its representatives from time to time during normal business hours
         and upon reasonable prior notice to the extent necessary to verify the
         written reports provided.

         4.3 TAXES. In addition to any other payments due under this Agreement,
Printcafe agrees to reimburse and hold Creo harmless from any sales, use,
excise, import or export, value added or similar tax or duty, any other tax not
based on Creo's net income, and any governmental permit and license fees,
customs fees and similar fees levied upon delivery of the Licensed Assets and
the support services hereunder which Creo may incur in respect of this
Agreement.

5.       IMPROVEMENTS AND SUPPORT.

                                       10
<PAGE>

         5.1 CREO WORKFLOW PRODUCTS. The parties hereto acknowledge and agree
that the Printchannel Workflow Assets are deemed to be included in "Creo's
Workflow Products" as such phrase is used in Section 3 of the Strategic Alliance
Agreement.

         5.2 CREO WORKFLOW IMPROVEMENTS. Subject to the terms and conditions of
the Strategic Alliance Agreement, if applicable, Creo may, from time to time,
make Workflow and Content Functionality Improvements or derive Derivative Works
therefrom at its discretion which Workflow and Content Functionality
Improvements or Derivative Works, as the case may be, may be made be licensed to
Printcafe, at Creo's option, in accordance with Section 5.4. Printcafe shall not
be obligated to pay the Fully Loaded Costs of Creo with respect to Workflow and
Content Functionality Improvements made by Creo without request by Printcafe in
accordance with this Section 5.2.

         5.3 PRINTCAFE WORKFLOW IMPROVEMENTS. Printcafe may, from time to time,
make commercially reasonable requests to initiate Workflow and Content
Functionality Improvements from Creo and Creo agrees to use commercially
reasonable efforts to undertake such Workflow and Content Functionality
Improvements. Any such Workflow and Content Functionality Improvements shall be
subject to and provided in accordance with the terms and conditions of the
Strategic Alliance Agreement and for such purposes thereof the resulting
Workflow and Content Functionality Improvements are deemed to be included in
"Creo's Workflow Products" as such term is used in Section 3 the Strategic
Alliance Agreement. For greater certainty, Printcafe shall pay Creo, in addition
to any amounts determined in accordance with Section 5.4 for use of such
Workflow and Content Functionality Improvements, Creo's third party costs and
Fully Loaded Costs, as defined in the Strategic Alliance Agreement, with respect
to such Workflow and Content Functionality Improvements.

         5.4 LICENSING OF IMPROVEMENTS AND DERIVATIVE WORKS. Printcafe shall
have the option to license any (i) Workflow and Content Functionality
Improvements made in accordance with Section 5.3; or (ii) Derivative Works
thereof, on such terms and conditions other than the applicable license fees as
are set out herein or otherwise acceptable to each party and for a license fee
or royalty to be negotiated by the parties, which fee or royalty shall be the
Fair Market Value, as defined in the Strategic Alliance Agreement, of such
Workflow and Content Functionality Improvements or Derivative Works thereof.

         5.5 SUPPORT AND SERVICING. Creo will provide Printcafe, on a
commercially reasonable basis, with technical support and services with respect
to the Licensed Assets as set forth in Exhibit "D" to this Agreement. Printcafe
shall pay Creo its Fully Loaded Costs as provided in the Strategic Alliance
Agreement, for such support and services.

6.       WARRANTIES, INDEMNIFICATION AND LIMITATION OF LIABILITY.

         6.1 WARRANTIES.

                  (A) Printcafe represents and warrants that: (i) it is a
         corporation duly organized, validly existing, and in good standing
         under the laws of the State of Delaware and has full power and
         authority to enter into this Agreement and perform its obligations
         hereunder; (ii) as at the Effective Date Printcafe Systems shall own or
         validly license all

                                       11
<PAGE>

         right, title and interest in and to the Printchannel Workflow Assets
         free and clear of all Liens; (iii) Printcafe Systems has the legal
         right to grant all the rights it purports to grant and to convey all
         the rights it purports to convey pursuant to Section 2.1 above; (iv) it
         has sold, transferred or assigned to Creo or caused any Printcafe
         Affiliate to sell, transfer or assign to Creo, all of the Printchannel
         Workflow Assets acquired by Printcafe or any Printcafe Affiliate; (v)
         it has entered into a license agreement with ImageX (the "ImageX
         License") and the rights received pursuant to the ImageX License will
         permit Printcafe to license the Products to third parties without
         infringing on any ImageX intellectual property rights; and (vi) it will
         fulfill its obligations under the ImageX License and will not either
         terminate the ImageX License (without the prior written consent of
         Creo) or materially breach the ImageX License.

                  (B) Creo represents and warrants that: (a) it is a corporation
         duly organized, validly existing, and in good standing under the
         federal laws of Canada and has full power and authority to enter into
         this Agreement and perform its obligations hereunder, and (b) provided
         the grants, conveyances and assignments made under Section 2.1 above
         are effective, it has the legal right to grant all the rights it
         purports to grant pursuant to Section 3.1 above.

                  (C) EXCEPT AS PROVIDED IN THIS SECTION 6.1, EACH PARTY
         DISCLAIMS ALL WARRANTIES, EITHER EXPRESS, IMPLIED OR STATUTORY,
         INCLUDING BUT NOT LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OF
         MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR LACK OF
         WORKMANLIKE CONDUCT OR EFFORT. SPECIFICALLY, CREO MAKES NO WARRANTY OF
         TITLE, AUTHORITY OR NON-INFRINGEMENT IN ANY LICENSED ASSETS.

         6.2 INDEMNIFICATION.

                  (A) Printcafe shall indemnify Creo and its directors,
         officers, employees and agents (each a "Creo Claimant") and defend and
         hold each of them harmless from and against any and all losses,
         damages, liabilities, costs and expenses (including reasonable
         attorneys' fees and expenses) (collectively, "Losses") in connection
         with any and all liability, suits, investigations, claims or demands
         (collectively, "Claims"), arising from or occurring as a result of (i)
         Printcafe Systems' transfer and sale of the Printchannel Workflow
         Assets pursuant to Section 2.1; (ii) Printcafe Systems' use of the
         Licensed Assets, Workflow and Content Functionality Improvements by
         Creo pursuant to Section 5.3 hereof, and any bug fixes made by Creo
         with respect to the foregoing, and (iii) any related support and
         servicing provided by Creo pursuant to Section 5.5 hereof, provided,
         however, that for greater certainty this Subsection 6.2(a) shall not
         apply to Losses related to an Workflow and Content Functionality
         Improvements by Creo pursuant to Section 5.2 hereof.

                  (B) If any action or proceeding in which a Claims is
         threatened or commenced against a Creo Claimant by or on behalf of any
         person other than Printcafe or its Affiliates (a "Third Party") and
         which, if maintained or enforced, might result in a Loss of the nature
         described in Subsection 6.2(a), then:

                                       12
<PAGE>

                           (1) notice thereof shall be given to Printcafe as
                  promptly as practicable;

                           (2) Printcafe shall have the right, exercisable by
                  giving notice to Creo not later than 30 days after receipt of
                  the notice described in Subsection 6.2(b)(1), to assume the
                  control of the defense, compromise or settlement of the Claim,
                  provided that: (i) Printcafe shall first deliver to the Creo
                  Claimant its written consent to be joined as a party to any
                  action or proceeding relating thereto; and, (ii) Printcafe
                  shall at the Creo Claimant's request furnish it with
                  reasonable assurances of its ability to pay any costs or other
                  liabilities to which it may be or become exposed by reason of
                  such defense, compromise or settlement;

                           (3) Upon the assumption of control by Printcafe as
                  aforesaid, Printcafe shall, at its expense, diligently proceed
                  with the defense, compromise or settlement of the Claim at
                  Printcafe's sole expense, including employment of counsel
                  reasonably satisfactory to the Creo Claimant, and in
                  connection with such proceedings, the Creo shall cooperate
                  fully, but at the expense of Printcafe, to make available to
                  Printcafe all pertinent information and witnesses under Creo's
                  control and to make such assignments and take such other steps
                  as in the opinion of counsel for Printcafe are necessary to
                  enable Printcafe to conduct such defense, provided always that
                  any Creo Claimant shall be entitled to reasonable assurances
                  from Printcafe of its ability to pay any expense, costs or
                  other liabilities to which it may be or may become exposed by
                  reason of such co-operation.

                           (4) The final determination of any such Claim,
                  including all related costs and expenses, will be binding and
                  conclusive upon Printcafe as to the validity or invalidity, as
                  the case may be, of such Claim against Printcafe by the Creo
                  Claimant.

                           (5) Should Printcafe fail to give notice to Creo or
                  the Creo Claimant as provided in Subsection 6.2(b)(1), a Creo
                  Claimant shall be entitled to make such settlement of the
                  Third Party as in its sole discretion may appear advisable
                  subject to the consent of Printcafe, not to be unreasonably
                  withheld or delayed, and such settlement or any other final
                  determination of the Claim shall be binding upon Printcafe.

                  (C) Notwithstanding anything to the contrary in this Section
         6.2, neither party shall not consent to the entry of any judgment or
         enter into any settlement affecting the Creo Claimant, to the extent
         that the judgment or settlement involves more than the payment of
         money, without the prior written consent of the Creo Claimant.

         6.3 LIMITATION OF LIABILITY. CREO'S LIABILITY ARISING UNDER THIS
AGREEMENT WILL NOT EXCEED THE AMOUNTS RECEIVED BY CREO FROM PRINTCAFE HEREUNDER.
IN NO EVENT SHALL EITHER PARTY BE LIABLE UNDER THIS AGREEMENT OR FOR BREACH
HEREOF FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OF BUSINESS, EVEN IF
SUCH

                                       13
<PAGE>

PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING
THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. PRINTCAFE
ACKNOWLEDGES THAT FEES AGREED UPON BY CREO AND PRINTCAFE ARE BASED IN PART UPON
THESE LIMITATIONS, AND THAT THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY
FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

7.       EFFECTIVE DATE, TERM AND TERMINATION.

         7.1 TERM. This Agreement is effective as of the Effective Date, and
will continue in effect in perpetuity unless earlier terminated pursuant to this
Section 7.

         7.2 TERMINATION BY CREO. Creo may terminate this Agreement on written
notice to Printcafe, including the licenses granted under Section 3, if:

                  (A) Printcafe breaches any covenant contained in Sections 3.4,
         3.5 and 3.7 or Section 9;

                  (B) the Strategic Alliance Agreement has expired or otherwise
         been terminated;

                  (C) Printcafe fails to make payment under Section 4 and such
         non-payment is not cured within seven (7) days of receipt or deemed
         receipt of written notice thereof;

                  (D) Printcafe breaches any other material representation,
         warranty, covenant or condition of this Agreement and such breach is
         not cured within thirty (30) days of receipt or deemed receipt of
         written notice thereof; and

                  (E) a Change of Control occurs; provided, however, that Creo
         delivers, within thirty (30) days of Creo obtaining actual knowledge of
         such Change of Control, written notice of its intention to terminate
         this Agreement in accordance with this Subsection 7.2(e) upon the
         expiry of a One hundred and eighty (180) day transition period from the
         date of such notice (such 180 day period referred to herein as the
         "Transition Period").

         7.3 TERMINATION DUE TO BANKRUPTCY, ETC. In the event Printcafe:

                  (A) becomes insolvent;

                  (B) voluntarily files or has filed against it a petition under
         applicable bankruptcy or insolvency laws which Printcafe fails to have
         released within forty-five (45) days after filing;

                  (C) proposes any dissolution, composition or financial
         reorganization with creditors or if a receiver, trustee, custodian or
         similar agent is appointed or takes possession with respect to all or
         substantially all property or business of Printcafe; or

                  (D) Printcafe makes a general assignment for the benefit of
         creditors,

                                       14
<PAGE>

Creo may, to the extent permitted by applicable law and subject to the interim
license granted in this Section 7.3, terminate this Agreement by giving a
written termination notice, which termination shall become effective upon the
receipt or deemed receipt pursuant to Section 8. To the extent applicable law
prevents Creo from terminating this Agreement, if it should wish to do so as
described above, then the parties shall have only those rights and remedies
permitted by applicable law, including the United States Bankruptcy Act. Upon
any termination in accordance with this Section 7.3 and subject to Printcafe
having satisfied all payments to be made to Creo under this Agreement as at the
termination date, Creo will be deemed to have granted to Printcafe, for a period
of six (6) months after any termination of this Agreement, a limited, worldwide,
non-exclusive, non-transferable, non-assignable, non-sublicensable license to
use Object Code and Source Code versions of the Licensed Assets to continue to
provide only printchannel Classic and Print I/O Product(s) as constituted on the
Effective Date, together with any bug fixes made by Creo from time to time.

         7.4 TERMINATION BY PRINTCAFE. Printcafe may terminate this Agreement on
written notice to Creo, if:

                  (A) the Strategic Alliance Agreement has expired or otherwise
         been terminated provided, however, that: (i) Printcafe delivers, within
         thirty (30) days of the expiry or termination of Strategic Alliance
         Agreement, written notice of its intention to terminate this Agreement
         in accordance with this Subsection 7.4(a) upon the expiry of a
         Three-hundred and Sixty-five (365) day termination period from the date
         of such notice (such 365 day period referred to herein as the
         "Printcafe Termination Period"); (ii) Printcafe is in good standing
         with respect to all payments to be made to Creo under this Agreement at
         the time of delivery of such notice of intention ; and (iii) Printcafe
         pays to Creo the greater of: (A) five times (5x) the aggregate
         royalties payable or paid to Creo hereunder for the twelve (12) months
         prior to the expiry or termination of Strategic Alliance Agreement; and
         (B) $750,000; in either case one-half to be paid at the time of
         delivery of the notice of intention and the balance as at the end of
         the Printcafe Termination Period; or

                  (B) Creo breaches any material representation, warranty,
         covenant or condition of this Agreement and such breach has not been
         cured within thirty (30) days after written notice thereof.

         7.5 EFFECT OF TERMINATION. Without limiting any other rights and
remedies available to the terminating party, upon termination of this Agreement,
except as otherwise provided herein all licenses granted to Printcafe hereunder
shall terminate and Printcafe shall:

                  (A) promptly cease the provision of any ASP Service based on
         the Licensed Assets to any new customers;

                  (B) promptly cease use of the Licensed Assets including its
         use the Workflow and Content Functionality Source Code on any
         processor;

                                       15
<PAGE>

                  (C) return the master copies of the Workflow and Content
         Functionality Source Code and return or destroy all copies of the
         Workflow and Content Functionality Source Code and related
         documentation; and

                  (D) certify in writing to Creo that it has performed these
         acts.

Failure by Printcafe to comply with the obligations set forth in this Section
7.5 within seven (7) days of termination of this Agreement will entitle Creo to
the immediate payment by Printcafe of $10,000 per day representing a true
estimate of additional damages suffered by Creo, that such non-compliance shall
continue. Such payment shall be in addition to and without limitation to any
right or remedy available to Creo at law or equity.

         7.6 SURVIVAL. Articles 2, 4, 6, 9 and 10 and Sections 7.3, 7.5, 11.2
and 11.3, as well as any accrued but unpaid payment obligations, shall survive
the termination of this Agreement.

8.       NOTICES.

         8.1 Any demand, notice or other communication (a "Communication") to be
made or given in connection with this Agreement shall be made or given in
writing and may be made or given by nationally recognized overnight courier,
facsimile, personal delivery or by registered mail addressed to the applicable
recipient as follows:

                  (A)      In the case of Printcafe:

                           Forty 24th Street
                           Pittsburgh, PA  15222

                           Facsimile:    412-456-1151
                           ATTENTION:    MARC OLIN, PRESIDENT

                  (B)      In the case of Creo:

                           3700 Gilmour Way
                           Burnaby, British Columbia  V5G 4M1

                           Facsimile:    604-437-9891
                           ATTENTION:    AMOS MICHELSON, CHIEF EXECUTIVE OFFICER

         8.2 Any notice, waiver, direction or other instrument or communication
if delivered will be deemed to have been validly and effectively given on the
date on which it was delivered and, if sent by facsimile transmission or
nationally recognized overnight delivery service, will be deemed to have been
validly and effectively given on the next business day (being a day other than a
Saturday, Sunday or statutory holiday) following the day on which it was sent;
provided that, if the day of delivery is not a business day, such notice,
waiver, direction or other instrument or communication will be deemed to have
been given and received on the next business day following such date.

                                       16
<PAGE>

         8.3 Any party hereto may change its address for notices or service from
time to time by written notice given in accordance with this Section 8.

9.       CONFIDENTIALITY.

         9.1 CONFIDENTIAL INFORMATION. By virtue of this Agreement, the parties
may have access to information that is confidential to one another
("Confidential Information"). Confidential Information shall be limited to (i)
the Source Code related to any Printchannel Workflow Assets, (ii) Revenue
reports and related supporting documentation; (iii) the Source Code related to
any Technology; and (iv) all information clearly marked as confidential. A
party's Confidential Information shall not include information which:

                  (A) is or becomes a part of the public domain through no act
         or omission of the other party;

                  (B) is lawfully disclosed to the other party by a third party
         without restriction on disclosure, or

                  (C) is required to be disclosed by order of a court, tribunal
         or government agency of competent jurisdiction, provided that the party
         which is subject to such order shall provide the disclosing party with
         prompt notice of the order and shall cooperate with the disclosing
         party in the exercise of its right to protect the confidentiality of
         the Confidential Information before any such court, tribunal or
         government agency.

         9.2 CONFIDENTIAL TREATMENT. The parties agree, both during the terms of
this Agreement and for a period of two years after termination of this Agreement
and of all licences granted hereunder, to hold each other's Confidential
Information in confidence. The parties agree not to make each other's
Confidential Information available in any form to any third party or to use each
other's Confidential Information for any purpose other than the implementation
of this Agreement. Each party agrees to take all reasonable steps to ensure that
Confidential Information is not disclosed or distributed by its employees or
agents in violation of the provisions of this agreement.

10.      PUBLICITY.

         10.1 NO DISCLOSURE. Neither party shall, without the prior consent of
the other party, make any disclosure regarding the existence, purpose, scope,
content, terms or conditions of this Agreement or other agreements relating
thereto save to the extent such disclosure comprises information substantially
already publicly available or unless it is necessary for that party to make such
disclosure in order to comply with a statutory obligation or the requirements of
a competent government or statutory agency; provided that, where practicable, a
copy of any proposed announcement or statement shall be furnished to Creo in
advance of the proposed date of publication and Creo shall have a reasonable
opportunity to review such disclosure and comment as deemed necessary. Nothing
herein shall prevent disclosure of the terms of this Agreement to any parties
directors, officers, employees or agents or its financial, legal, accounting or
other advisors.

11.      GENERAL.

                                       17
<PAGE>

         11.1 INDEPENDENT CONTRACTOR STATUS. Each party agrees and acknowledges
that in its performance of its obligations under this Agreement, it is an
independent contractor of the other party, and is solely responsible for its own
activities. Neither party shall have any authority to make commitments or enter
into contracts on behalf of, bind or otherwise obligate the other party in any
manner whatsoever. No joint venture, franchise or partnership is intended to be
formed by this Agreement.

         11.2 EXPORT CONTROL. Printcafe shall comply, and shall cause its
distributors to comply, with all United States laws and regulations controlling
the export of certain commodities and technical data, including without
limitation all Export Administration Regulations of the United States Department
of Commerce. Among other things, these laws and regulations prohibit or require
a license for the export of certain types of commodities and technical data to
specified countries. Printcafe hereby gives written assurance that it will
comply, and will cause its distributors to comply, with all United States export
control laws and regulations, that it bears sole responsibility for any
violation of such laws and regulations by it and or its distributors.

         11.3 PAYMENT AND INTEREST. Payments hereunder shall be made at the
principal office address of Creo as set out in Subsection 8.1(a), or at such
other place as Creo shall have notified the undersigned in writing, in
immediately available funds. Interest on all late Royalties and any other sums
due to Creo under this Agreement shall be charged at the rate of 24% per annum,
compounded monthly, until payment is received.

         11.4 ENTIRE AGREEMENT. This Agreement and the documents referred to
herein are the product of both Creo and the Printcafe, and constitute the entire
agreement between such parties pertaining to the subject matter hereof and
thereof, and merge all prior negotiations and drafts of the parties with regard
to the transactions contemplated herein and therein. Any and all other written
or oral agreements existing between such parties hereto regarding such
transactions are expressly canceled.

         11.5 AMENDMENTS AND WAIVERS. Any term of this Agreement may be amended
or waived only with the written consent of the parties or their respective
successors and assigns. Any amendment or waiver effected in accordance with this
Section shall be binding upon the parties and their respective successors and
assigns.

         11.6 SEVERABILITY. If one or more provisions of this Agreement are held
to be unenforceable under applicable law, the parties agree to renegotiate such
provision in good faith, in order to maintain the economic position enjoyed by
each party as close as possible to that under the provision rendered
unenforceable. In the event that the parties cannot reach a mutually agreeable
and enforceable replacement for such provision, then (i) such provision shall be
excluded from this Agreement, (ii) the balance of this Agreement shall be
interpreted as if such provision were so excluded and (iii) the balance of this
Agreement shall be enforceable in accordance with its terms.

         11.7 ASSIGNMENT; SUCCESSORS AND ASSIGNS. This Agreement shall not be
transferred, assigned or delegated by Printcafe, by operation of law or
otherwise, without the express prior written consent of Creo. Any purported
transfer, assignment or delegation without such prior written consent will be
null and void and of no force or effect. The terms and conditions of this

                                       18
<PAGE>

Agreement shall inure to the benefit of and be binding upon the respective
successors and permitted assigns of the parties. Nothing in this Agreement,
express or implied, is intended to confer upon any party other than the parties
hereto or their respective successors and assigns any rights, remedies,
obligations, or liabilities under or by reason of this agreement, except as
expressly provided in this Agreement.

         11.8 RESOLUTION OF CERTAIN DISPUTES. Any dispute arising out of or in
connection with Section 2.2, the calculation of Royalties payable pursuant to
this Agreement; or the determination of Fair market Value or Fully Loaded Costs
as set forth in this Agreement will be finally settled by binding arbitration at
Chicago, Illinois in accordance with the then-current Commercial Arbitration
Rules of the American Arbitration Association by three arbitrators appointed in
accordance with such rules. Each party shall select one such arbitrator, and the
two arbitrators so chosen shall select the third arbitrator. The arbitrators
shall apply Delaware law, without reference to rules of conflicts of law or
rules of statutory arbitration, to the resolution of any dispute. Judgment on
the award rendered by the arbitrator may be entered in any court having
jurisdiction thereof. Notwithstanding the foregoing, the parties may apply to
any court of competent jurisdiction for preliminary or interim equitable relief,
or to compel arbitration in accordance with this Section 11.7, without breach of
this arbitration provision.

         11.9 GOVERNING LAW. This Agreement and all acts and transactions
pursuant hereto and the rights and obligations of the parties pursuant to this
Agreement shall be governed, construed and interpreted in accordance with the
laws of the State of Delaware, without giving effect to principles of conflicts
of law.

         11.10 WAVIER OF TRIAL BY JURY. TO THE EXTENT PERMITTED BY LAW,THE
PARTIES HERETO HEREBY WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY COURT AND IN ANY
ACTION OR PROCEEDING OF ANY TYPE IN WHICH THE PARTIES HERETO OR THEIR RESPECTIVE
SUCCESSORS OR PERMITTED ASSIGNS IS A PARTY AS TO ALL MATTERS AND THINGS ARISING
OUT OF OR RELATING TO THIS AGREEMENT.

         11.11 INJUNCTIVE RELIEF. The copying, disclosure, or use of the
Licensed Assets or Improvements or Derivative Works thereto in a manner
inconsistent with any provision of this Agreement may cause irreparable injury
to Creo for which Creo may not have an adequate remedy at law. Creo may be
entitled to equitable relief in court, including but not limited to temporary
restraining orders, preliminary injunctions and permanent injunctions.

         11.12 ATTORNEYS' FEES. In any action to enforce this Agreement, the
prevailing party shall be awarded all court costs and reasonable attorneys' fees
incurred, including such costs and attorneys' fees incurred in enforcing and
collecting any judgment.

         11.13 CONSTRUCTION OF AGREEMENT. This Agreement has been negotiated by
the respective parties hereto and their attorneys and the language hereof shall
not be construed for or against any party. The titles and headings herein are
for reference purposes only and shall not in any manner limit the construction
of this Agreement, which shall be considered as a whole.

                                       19
<PAGE>

         11.14 COUNTERPARTS. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original and all of which
together shall constitute one instrument.

                                       20
<PAGE>

         IN WITNESS WHEREOF, the parties have caused this IP Purchase and
License Agreement to be executed as of the date first written above by their
officers thereunto duly authorized.

                            CREO INC.

                            By:
                               ---------------------------------------------
                            Name:
                            Title:

                            PRINTCAFE SOFTWARE, INC.

                            By:
                               ---------------------------------------------
                            Name:
                            Title:

                            PRINTCAFE SYSTEMS, INC.

                            By:
                               ---------------------------------------------
                            Name:
                            Title:

                                       21
<PAGE>

                                   EXHIBIT "A"

                               TRANSFERRED ASSETS

                                       22
<PAGE>

                                   EXHIBIT "B"

                             CUSTOMER LICENSE TERMS

1.   Printcafe retain exclusive ownership of all intellectual property rights in
     or to the licensed software, and no title to such intellectual property
     rights is transferred to the customer.

2.   The customer shall not reverse engineer, disassemble, decompile, or
     otherwise attempt to derive source code from the licensed software.

3.   The customer shall comply with all export and re-export restrictions and
     regulations of the Department of Commerce or other United States agency or
     authority, and not to transfer, or authorize the transfer, of the Products
     to a prohibited country or otherwise in violation of any such restrictions
     or regulations.

                                       23
<PAGE>

                                  SCHEDULE "C"

                               ROYALTIES AND FEES

1.   Printcafe shall pay to Creo a royalty comprised of ten percent (10%) of the
     Revenue during the term of the Agreement and 25% of the Revenue during any
     Transition Period as defined in the Agreement.

2.   Royalty Bearing Assets shall be deemed to have been sold by Printcafe and
     included in the Revenue when invoiced, or if not invoiced, then when
     delivered, shipped, or paid for, whichever is the first. Credit shall be
     given to refunds of cash advances provided by customers of Royalty Bearing
     Assets where such refunds are made because of termination by the customer
     of the product or service to be provided.

3.   Any transaction, disposition, or other dealing involving Royalty Bearing
     Assets between Printcafe and another Person that is not made at their
     respective Fair Market Value (without giving effect to any bundling or
     combination incentives or discounts) shall be deemed to have been made at
     their respective Fair Market Value, and the Fair Market Value of that
     transaction, disposition, or other dealing shall be added to and deemed
     part of the Revenue, as the case may be, and shall be included in the
     calculation of Royalties under this Agreement. The parties acknowledge that
     the list price for a Royalty Bearing Asset shall not be presumed to be the
     Fair Market Value for such product and that discounts from such list price
     (whether in connection with the sale of other products to a customer or
     otherwise) shall not be presumed to be at less than the Fair Market Value
     for a Royalty Bearing Asset. Determinations of Fair Market Value shall
     include current market conditions, past dealings with a customer and the
     amount of revenue generated or potentially generated by a transaction.

                                       24
<PAGE>

                                  SCHEDULE "D"

                     PRODUCT AND TECHNICAL SUPPORT SERVICES

1.   DEVELOPMENT SUPPORT. Creo will provide Printcafe with a reasonable level of
     support by telephone, e-mail, fax or, if requested by Printcafe, in person
     at Creo's head office address in Burnaby, British Columbia, Canada, during
     Creo's normal business hours (8:00 am - 5:00 pm PST, excluding holidays) in
     connection with Printcafe's use of the Licensed Assets, to develop and
     support the Product(s), including the use of reasonable commercial efforts:

     (i)  to answer Printcafe's questions regarding the proper utilization and
          optimization of the Licensed Assets; and

     (ii) to provide solutions, workarounds and/or patches to correct any
          reproducible error in the Licensed Assets.

     Printcafe shall designate a qualified individual to act as primary
     technical liaison for communications with Creo's technical support staff.
     Creo shall designate a qualified individual to act as primary and secondary
     technical liaison for communications with Printcafe's technical support
     staff.

2.   CUSTOMER SUPPORT. Printcafe shall be solely responsible for First Level
     Support and Second Level Support of the Product(s). The parties agree to
     work together to develop and facilitate the call handling processes to
     provide seamless customer support and technical service to end users of the
     Product(s). In addition, Creo will provide Printcafe with Third Level
     Support during the term of this Agreement.

3.   TECHNICAL SUPPORT.

(a)  Technical Support Levels. For the purposes of Section 2 above, "Level"
     means a certain class of service provided for the Product(s). Definitions
     are as follows:

     (i)   "First Level Support" means first call support on all customer calls;
           technical support staff answers technical inquiries regarding
           Product(s), performs Product(s) configuration support, if applicable,
           and provides broad troubleshooting expertise.

     (ii)  "Second Level Support" means specialist level technical support;
           technical support/escalation staff performs problem isolation and
           replication, and implements a solution for a problem that is not
           the result of a Licensed Asset error. In the case of a Licensed
           Asset error, the technical staff is able to identify the source
           of the error, create a reproducible test case, and document the
           details of the error for escalation to Creo.

     (iii) "Third Level Support" means backup technical support to
           representatives of Printcafe's Second Level Support team (the
           "Authorized Callers"). Creo will identify to Printcafe its technical
           support personnel for the Licensed Assets (the "Designated Support
           Personnel"). The Authorized Callers and Designated Support Personnel
           will be the primary contacts between Creo's and Printcafe's technical
           support and/or escalation centers.

                                       25
<PAGE>

(b)  Support Timing. Creo shall make Third Level Support available via
     telephone, FAX or E-Mail solely to Printcafe's Authorized Callers during
     Creo's normal business hours (8:00 am -- 5:00 pm PST, excluding holidays).
     Creo shall use reasonable commercial efforts to answer support questions
     within the timeframes mutually agreed by Creo and Printcafe. So long as
     Creo is using reasonable commercial efforts to answer such questions,
     Creo's inability to resolve answer such question shall not be deemed a
     breach of the Agreement.

4.   DIRECT CUSTOMER SUPPORT. Creo will not be obligated to provide direct
     support of any kind to Printcafe's customers or end users pursuant to this
     Agreement. Printcafe will provide sufficient information and/or training
     regarding the Product(s) to Creo's Designated Support Personnel to enable
     Creo to properly assist Printcafe in resolving problems.

5.   REIMBURSEMENT. Printcafe shall reimburse Creo for its Fully Loaded Costs in
     accordance with the Strategic Alliance Agreement which is associated with
     any Development Support, Customer Support or Technical Support provided
     pursuant to this Agreement.

6.   SUPPORT PERSONNEL. Creo shall determine, at its sole discretion, the number
     of personnel required for Development Support, Customer Support or
     Technical Support provided pursuant to this Agreement. Creo shall exercise
     that discretion in a commercially reasonable manner. Creo shall initially
     allocate one person with respect to such support.

                                       26

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