Document:

<PAGE>

                                                                    EXHIBIT 10.2

                                CREDIT AGREEMENT

                         Dated as of February 19, 2002

                                     among

                        DAVEL FINANCING COMPANY, L.L.C.,

                          PHONETEL TECHNOLOGIES, INC.

                                      and

                         CHEROKEE COMMUNICATIONS, INC.
                                 as Borrowers,

                           DAVEL COMMUNICATIONS, INC.

                                      and

          THE DOMESTIC SUBSIDIARIES OF DAVEL FINANCING COMPANY, L.L.C.
                        AND DAVEL COMMUNICATIONS, INC.,
                                 as Guarantors,

                                      and

                            THE LENDERS NAMED HEREIN
<PAGE>

                               TABLE OF CONTENTS

<TABLE>
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                                                                                  Page
                                                                                  ----
<S>                                                                               <C>
ARTICLE I - DEFINITIONS............................................................   1
  SECTION 1.01   Certain Defined Terms.............................................   1
  SECTION 1.02   Computation of Time Periods.......................................  19
  SECTION 1.03   Terms Generally...................................................  19

ARTICLE II - AMOUNT AND TERMS OF THE LOANS.........................................  19
  SECTION 2.01   The Loans.........................................................  19
  SECTION 2.02   Making the Loans..................................................  19
  SECTION 2.03   Interest and Amortization.........................................  20
  SECTION 2.04   Prepayments.......................................................  20
  SECTION 2.05   Payments and Computations.........................................  22
  SECTION 2.06   Use of Proceeds...................................................  22
  SECTION 2.07   Evidence of Indebtedness; Registered Notes........................  23
  SECTION 2.08   Joint and Several Liability of Borrowers..........................  24

ARTICLE III - GUARANTY.............................................................  25
  SECTION 3.01   Guaranty of Payment...............................................  25
  SECTION 3.02   Obligations Unconditional.........................................  26
  SECTION 3.03   Modifications.....................................................  26
  SECTION 3.04   Waiver of Rights..................................................  27
  SECTION 3.05   Reinstatement.....................................................  27
  SECTION 3.06   Remedies..........................................................  27
  SECTION 3.07   Limitation of Guaranty............................................  28
  SECTION 3.08   Rights of Contribution............................................  28

ARTICLE IV - CONDITIONS OF LENDING.................................................  28
  SECTION 4.01   Conditions Precedent to the Loans.................................  28

ARTICLE V - REPRESENTATIONS AND WARRANTIES OF THE CREDIT PARTIES...................  32
  SECTION 5.01   Representations and Warranties of the Credit Parties..............  32
  ARTICLE VI - COVENANTS OF THE CREDIT PARTIES.....................................  39
  SECTION 6.01   Affirmative Covenants.............................................  39
  SECTION 6.02   Negative Covenants................................................  46

ARTICLE VII - EVENTS OF DEFAULT....................................................  51
  SECTION 7.01   Events of Default.................................................  51
  SECTION 7.02   Acceleration; Remedies............................................  53
  SECTION 7.03   Allocation of Payments After Event of Default.....................  54

ARTICLE VIII - MISCELLANEOUS.......................................................  55
</TABLE>

                                      -i-
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  <TABLE>
  <S>                                                                             <C>
  SECTION 8.01   Amendments, Etc...................................................  55
  SECTION 8.02   Notices, Etc......................................................  56
  SECTION 8.03   No Waiver; Remedies...............................................  56
  SECTION 8.04   Right of Set-Off..................................................  57
  SECTION 8.05   Benefit of Agreement..............................................  58
  SECTION 8.06   Payment of Expenses; Indemnification..............................  60
  SECTION 8.07   Counterparts/Telecopy.............................................  60
  SECTION 8.08   Headings..........................................................  60
  SECTION 8.09   Survival of Indemnification and Representations and Warranties....  60
  SECTION 8.10   Governing Law, Jurisdiction, Waiver of Jury Trial, Etc............  61
  SECTION 8.11   Time..............................................................  61
  SECTION 8.12   Severability......................................................  61
  SECTION 8.13   Further Assurances................................................  61
  SECTION 8.14   Confidentiality...................................................  61
  SECTION 8.15   Entirety..........................................................  62
  SECTION 8.16   Binding Effect; Continuing Agreement..............................  62
  </TABLE>

                                   Schedules

Schedule 1.01(a)      -    Domestic Subsidiaries
Schedule 1.01(b)      -    Existing Investments
Schedule 1.01(c)      -    Existing Liens
Schedule 1.01(d)      -    Loan Commitment Percentage
Schedule 2.06(a)      -    Past Due Obligations
Schedule 2.06(b)      -    Transaction Fees and Expenses and
                           Other Permitted Use of Proceeds
Schedule 4.01(j)      -    Officer's Certificates
Schedule 5.01(a)      -    Non-Qualification
Schedule 5.01(f)      -    Default Under Contracts, Leases, Etc.
Schedule 5.01(h)      -    Existing Indebtedness
Schedule 5.01(i)      -    Litigation
Schedule 5.01(l)      -    ERISA
Schedule 5.01(m)      -    Subsidiaries
Schedule 5.01(p)      -    Intellectual Property
Schedule 5.01(q)      -    Investments
Schedule 5.01(r)(i)   -    Real Property Locations
Schedule 5.01(r)(ii)  -    Chief Executive Office; Principal Place of Business
Schedule 5.01(w)      -    Asset Sales
Schedule 6.01(g)      -    Insurance
Schedule 6.02(i)      -    Affiliate Transactions

                                  Exhibits

Exhibit A             -    Budget
Exhibit 6.01(a)       -    Form of Officer's Certificate
Exhibit 6.01(k)       -    Form of Joinder Agreement

                                     -ii-
<PAGE>

Exhibit 8.05(b)       -    Form of Assignment Agreement

                                     -iii-
<PAGE>

                                CREDIT AGREEMENT
                                ----------------

          CREDIT AGREEMENT dated as of February 19, 2002 among Davel Financing
Company, L.L.C., a Delaware limited liability company (the "Davel Borrower"),
PhoneTel Technologies, Inc., an Ohio corporation ("PhoneTel"), Cherokee
Communications, Inc., a Texas corporation ("Cherokee", and together with
PhoneTel, collectively the "PhoneTel Borrowers" and individually a "PhoneTel
Borrower"), Davel Communications, Inc., a Delaware corporation (the "Davel
Parent"), each of the Domestic Subsidiaries (as defined herein) of any Borrower
or the Davel Parent, Madeleine L.L.C., a Delaware limited liability company
("Madeleine") and ARK CLO 2000-1, Limited, a Cayman Islands entity ("ARK" and
together with Madeleine and each of their respective successors and permitted
assigns, the "Lenders").

                                   RECITALS

          The Davel Borrower and the PhoneTel Borrowers (collectively, the
"Borrowers" and individually a "Borrower") and the Guarantors have requested the
Lenders to provide a senior secured credit facility to the Borrowers in the
amount of $10,000,000, a portion of the proceeds of which are to be used for
working capital purposes of the Borrowers and the Guarantors.  The Lenders have
agreed to make the requested senior secured credit facility available to the
Borrowers on the terms and conditions hereinafter set forth.  Accordingly, in
consideration of the premises and other good and valuable consideration, the
receipt and sufficiency of which are hereby acknowledged, the parties hereto
agree as follows:

                           ARTICLE I  - DEFINITIONS

          SECTION 1.01   Certain Defined Terms. All capitalized terms used in,
                         ---------------------
or incorporated by reference into, this Agreement but not otherwise defined
herein shall be used herein as set forth below (such meanings to be equally
applicable to both the singular and plural forms of the terms defined):

          "Additional Credit Party" means each Person that becomes a Guarantor
           -----------------------
after the Closing Date, as provided in Section 6.01(k).

          "Adjusted EBITDA" means, for any period, EBITDA for such period minus
           ---------------
all Regulatory Receipts received by any Credit Party with respect to such
period.

          "Affiliate" means, with respect to any Person, any other Person
           ---------
directly or indirectly controlling (including but not limited to all directors
and officers of such Person), controlled by or under direct or indirect common
control with such Person.  A Person shall be deemed to control a corporation if
such Person possesses, directly or indirectly, the power (a) to vote 10% or more
of the securities having ordinary voting power for the election of directors or
trustees of  such corporation or (b) to direct or cause direction of the
management and policies of such corporation, whether through the ownership of
voting securities, by contract or otherwise.

                                      -1-
<PAGE>

          "Approved Fund" means, with respect to any Lender that is a fund or
           -------------
trust that makes, buys or invests in commercial loans, any other fund or trust
that makes, buys or invests in commercial loans and is managed by the same
investment advisor as such Lender or an Affiliate thereof.

          "Asset Disposition" means the disposition of any or all of the assets
           -----------------
of a Credit Party or any of its Subsidiaries whether by sale, lease, transfer,
condemnation or otherwise, other than transfers of assets permitted by Section
6.02(e).

          "Bankruptcy Code" means the Bankruptcy Code in Title 11 of the United
           ---------------
States Code, as amended, modified, succeeded or replaced from time to time.

          "Budget" means the Credit Parties' projected financial statements for
           ------
each year-to-date period ending on the last day of each calendar month, until
the Maturity Date, a copy of which is attached hereto as Exhibit A.

          "Borrowers" has the meaning specified in the Recitals to this
           ---------
Agreement.

          "Business Day" means any day other than a Saturday, a Sunday, a legal
           ------------
holiday or any other day on which banking institutions are required or
authorized by law or other governmental action to be closed in New York City.

          "Capital Expenditures" means all expenditures (other than expenditures
           --------------------
incurred in connection with a Permitted Acquisition) of the Credit Parties and
their Subsidiaries which, in accordance with GAAP, would be classified as
capital expenditures, including, without limitation, Capital Leases.

          "Capital Lease" means, as applied to any Person, any lease of any
           -------------
property (whether real, personal or mixed) by that Person as lessee which, in
accordance with GAAP, is or should be accounted for as a capital lease on the
balance sheet of that Person and the amount of such obligation shall be the
capitalized amount thereof determined in accordance with GAAP.

          "Capital Stock" means (a) in the case of a corporation, all classes of
           -------------
capital stock of such corporation, (b) in the case of a partnership, partnership
interests (whether general or limited), (c) in the case of a limited liability
company, membership interests and (d) any other interest or participation that
confers on a Person the right to receive a share of the profits and losses of,
or distributions of assets of, the issuing Person.

          "Cash Equivalents" means (a) securities issued or directly and fully
           ----------------
guaranteed or insured by the United States of America or any agency or
instrumentality thereof (provided that the

                                      -2-
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full faith and credit of the United States of America is pledged in support
thereof) having maturities of not more than twelve months from the date of
acquisition, (b) U.S. dollar denominated time and demand deposits and
certificates of deposit of (i) any Lender, (ii) any domestic commercial bank
having capital and surplus in excess of $500,000,000 or (iii) any bank whose
short-term commercial paper rating from S&P is at least A-1 or the equivalent
thereof or from Moody's is at least P-1 or the equivalent thereof (any such bank
being an "Approved Bank"), in each case with maturities of not more than twelve
          -------------
months from the date of acquisition, (c) commercial paper and variable or fixed
rate notes issued by any Approved Bank (or by the parent company thereof) or any
variable rate notes issued by, or guaranteed by, any domestic corporation rated
A-1 (or the equivalent thereof) or better by S&P or P-1 (or the equivalent
thereof) or better by Moody's and maturing within twelve months of the date of
acquisition, (d) repurchase agreements with a bank or trust company (including
any of the Lenders) or recognized securities dealer having capital and surplus
in excess of $500,000,000 for direct obligations issued by or fully guaranteed
by the United States of America in which the Borrower shall have a perfected
first priority security interest (subject to no other Liens) and having, on the
date of purchase thereof, a fair market value of at least 100% of the amount of
the repurchase obligations and (e) Investments, classified in accordance with
GAAP as current assets, in money market investment programs registered under the
Investment Company Act of 1940, as amended, which are administered by reputable
financial institutions having capital of at least $500,000,000 and the
portfolios of which are limited to Investments of the character described in the
foregoing subdivisions (a) through (d).

          "Cash In Bank" means, with respect to any Person, all cash of such
           ------------
Person, located in bank accounts (other than the proceeds of the Loans and cash
in accounts securing letter of credit obligations), including without limitation
all cash in any depository account, concentration account or otherwise in the
direct or indirect possession of such Person.

          "Change of Control" means any of the following, other than the Merger:
           -----------------
(a) with respect to the Davel Borrower, the Davel Parent shall cease to own and
control 100% of the membership or limited liability company interests of the
Davel Borrower; (b) with respect to the Davel Parent, (i) other than the Hill
Group, Samstock L.L.C., EGI-DM Investments, L.L.C. or any other entity
controlled by Samuel Zell (collectively, the "Davel Investor Group"), any
"person" or "group" (within the meaning of Section 13(d) or 14(d) of the
Exchange Act) shall become, directly or indirectly, the "beneficial owner" (as
defined in Rules 13d-3 and 13d-5 under the Exchange Act except that a Person
shall be deemed to have "beneficial ownership" of all shares that any such
Person has the right to acquire, whether such right is exercisable immediately
or only after the passage of time), by way of merger, consolidation or
otherwise, of 30% or more of the Voting Stock of the Davel Parent on a fully-
diluted basis, after giving effect to the conversion and exercise of all
outstanding warrants, options and other securities of the Davel Parent (whether
or not such securities are then currently convertible or exercisable), (ii) the
members of the Davel Investor Group, in the aggregate, shall fail to own more of
the Voting Stock of the Davel Parent than any other Person or (iii) during any
period of two consecutive calendar years, individuals who at the beginning of
such period constituted the board of directors of the Davel Parent shall cease
for any reason to constitute a majority of the directors of the Davel Parent
then in office unless such new directors were elected or designated by the
directors of the Parent who constituted the board of directors of the Davel
Parent at the beginning of such period or such directors were elected by
shareholders to fill vacant seats for resigning or retiring

                                      -3-
<PAGE>

directors that were not replaced at the time of such resignation or retirement;
(c) with respect to PhoneTel, (i) other than American Express Financial
Corporation and its Affiliates (collectively the "PhoneTel Investor Group"), any
"person" or "group" (within the meaning of Section 13(d) or 14(d) of the
Exchange Act) shall become, directly or indirectly, the "beneficial owner" (as
defined in Rules 13d-3 and 13d-5 under the Exchange Act, except that a Person
shall be deemed to have "beneficial ownership" of all shares that any such
Person has the right to acquire, whether such right is exercisable immediately
or only after the passage of time), by way of merger, consolidation or
otherwise, of 30% or more of the Voting Stock of PhoneTel on a fully-diluted
basis after giving effect to the conversion and exercise of all outstanding
warrants, options and other securities of PhoneTel (whether or not such
securities are then currently convertible or exercisable) or (ii) during any
period of two consecutive calendar years, individuals who at the beginning of
such period constituted the board of directors of PhoneTel shall cease for any
reason to constitute a majority of the directors of PhoneTel then in office
unless such new directors were elected or designated by the directors of
PhoneTel who constituted the board of directors of PhoneTel at the beginning of
such period or such directors were elected by shareholders to fill vacant seats
for resigning or retiring directors that were not replaced at the time of such
resignation or retirement; (d) with respect to Cherokee, PhoneTel shall fail to
own 100% of the Voting Stock of Cherokee; and (e) with respect to any Davel
Guarantor, the Davel Parent or the Davel Borrower, as the case may be, shall
cease to own 100% of the Voting Stock of such Davel Guarantor.

          "Cherokee" has the meaning specified in the preamble to this
           --------
Agreement.

          "Closing Date" means the date on which the Loans are made in
           ------------
accordance with Article II and Article IV.

          "Code" means the Internal Revenue Code of 1986, as amended, and any
           ----
successor statute thereto, as interpreted by the rules and regulations
promulgated thereunder, in each case as in effect from time to time.  References
to sections of the Code should be construed to also refer to any successor
sections.

          "Collateral" has the meaning specified in the Security Agreement.
           ----------

          "Collateral Agent" has the meaning specified in the Security
           ----------------
Agreement.

          "Collateral Documents" means the Security Agreement, and such other
           --------------------
documents executed and delivered in connection with the attachment and
perfection of the Lenders' security interests in the assets of the Credit
Parties, including without limitation, the Mortgage Policies, UCC financing
statements and patent and trademark filings.

                                      -4-
<PAGE>

          "Commitment" means, with respect to each Lender, the commitment of
           ----------
such Lender to make a Loan to the Borrowers in a principal amount equal to such
Lender's Loan Commitment Percentage of the Total Commitment.

          "Communications Law" means the Communications Act of 1934, as amended
           ------------------
(including, without limitation, the Telecommunications Act of 1996), and all
rules and regulations thereunder, or any successor statute or statutes, and all
rules and regulations of the FCC or any other applicable Governmental Authority
related to the provision of communication or broadcast services, each as amended
or supplemented from time to time.

          "Credit Parties" means the Borrowers, the Guarantors and any
           --------------
Additional Credit Parties.

          "Davel Borrower" has the meaning specified in the preamble to this
           --------------
Agreement.

          "Davel Credit Parties" means the Davel Borrower and the Davel
           --------------------
Guarantors.

          "Davel Guarantors" means the Davel Parent and each of the Domestic
           ----------------
Subsidiaries of the Davel Borrower and the Davel Parent (other than the Davel
Borrower).

          "Davel Lenders" means the Lenders (as defined in the Existing Davel
           -------------
Credit Agreement).

          "Davel Parent" has the meaning specified in the preamble to this
           ------------
Agreement.

          "Debt Issuance" means the issuance of any Indebtedness for borrowed
           -------------
money by a Credit Party or any of its Subsidiaries, other than Indebtedness
permitted by Section 6.02(a).

          "Default" means any Event of Default or any event, act or condition
           -------
that would constitute an Event of Default but for the requirement that notice be
given or time elapse or both.

          "Dollars" and "$" means dollars in lawful currency of the United
           -------       -
States of America.

          "Domestic Subsidiary" means each direct and indirect Subsidiary of any
           -------------------
Borrower that is incorporated or organized under the laws of any state of the
United States or the District of Columbia whether existing as of the date hereof
or hereafter created or acquired.  As of the Closing Date, the Domestic
Subsidiaries are as set forth on Schedule 1.01(a).
                                 ----------------

                                      -5-
<PAGE>

         "EBITDA" means,
          ------

               (a)  for any period ending on or prior to the effective date of
the Merger, the sum of (i) with respect to the Davel Credit Parties and their
Subsidiaries on a consolidated basis, an amount equal to (A) Net Income for such
period (excluding the effect of any extraordinary or other non-recurring gains
(including any gain from the sale of property not in the ordinary course of
business) or non-cash losses) plus (B) an amount which, in the determination of
                              ----
Net Income for such period, has been deducted for (1) Interest Expense
(inclusive of amortization of deferred financing fees and any original issue
discount) for such period, (2) total Federal, state, foreign or other income or
franchise taxes for such period, (3) all depreciation and amortization for such
period, all as determined in accordance with GAAP, (4) any non-cash charges
related to the issuance of stock, warrants or options to management (or the
exercise of such warrants or options), (5) any purchase accounting adjustments
required or permitted by FASB 141 and FASB 142 and (6) other non-cash charges to
the extent reflected in Net Income other than write-offs related to account
receivables in connection with dial-around revenues recognized subsequent to the
Closing Date minus (C) any cash expenditures relating to the non-cash charges
             -----
set forth in clause (B) above (whether for such period or a prior period); and

                    (ii)  with respect to the PhoneTel Borrowers and their
Subsidiaries on a consolidated basis, an amount equal to (A) Net Income for such
period (excluding the effect of any extraordinary or other non-recurring gains
(including any gain from the sale of property not in the ordinary course of
business) or non-cash losses) plus (B) an amount which, in the determination of
                              ----
Net Income for such period, has been deducted for (1) Interest Expense
(inclusive of amortization of deferred financing fees and any original issue
discount) for such period, (2) total Federal, state, foreign or other income or
franchise taxes for such period, (3) all depreciation and amortization for such
period, all as determined in accordance with GAAP, (4) any non-cash charges
related to the issuance of stock, warrants or options to management (or the
exercise of such warrants or options), (5) any purchase accounting adjustments
required or permitted by FASB 141 and FASB 142 and (6) other non-cash charges to
the extent reflected in Net Income other than write-offs related to account
receivables in connection with dial-around revenues recognized subsequent to the
Closing Date minus (C) any cash expenditures relating to the non-cash charges
             -----
set forth in clause (B) above (whether for such period or a prior period); and

               (b)  for any period beginning on or after the effective date of
the Merger, with respect to the Davel Parent and its Subsidiaries on a
consolidated basis an amount equal to (A) Net Income for such period (excluding
the effect of any extraordinary or other non-recurring gains (including any gain
from the sale of property not in the ordinary course of business) or non-cash
losses) plus (B) an amount which, in the determination of Net Income for such
        ----
period, has been deducted for (1) Interest Expense (inclusive of amortization of
deferred financing fees and any original issue discount) for such period, (2)
total Federal, state, foreign or other income or franchise taxes for such
period, (3) all depreciation and amortization for such period, all as determined
in accordance with GAAP, (4) any non-cash charges related to the issuance of
stock, warrants or options to management (or the exercise of such warrants or
options), (5) any purchase accounting adjustments required or permitted by FASB
141 and FASB 142 and (6) other non-cash charges to the extent reflected in Net
Income other than write-

                                      -6-
<PAGE>

offs related to account receivables in connection with dial-around revenues
recognized subsequent to the Closing Date minus (C) any cash expenditures
                                          -----
relating to the non-cash charges set forth in clause (B) above (whether for such
period or a prior period).

          "Eligible Assignee" means (a) any Lender; (b) any Approved Fund of a
           -----------------
Lender, (c) an Affiliate of a Lender; (d) a commercial bank organized under the
laws of the United States, or any state thereof, and having total assets in
excess of $250,000,000; (e) a commercial bank organized under the laws of any
other country which is a member of the Organization for Economic Cooperation and
Development or under the laws of a political subdivision of any such country and
which has total assets in excess of $250,000,000, provided that such bank is
acting through a branch or agency located in the United States; (f) a finance
company, insurance company, or other financial institution or fund that is
engaged in making, purchasing, or otherwise investing in commercial loans in the
ordinary course of its business and having (together with its Affiliates) total
assets in excess of $250,000,000; and (g) any other Person approved by the other
Lenders and the Borrowers (such approval not to be unreasonably withheld or
delayed); provided that (i) the Borrowers' consent is not required during the
          -------- ----
existence and continuation of an Event of Default and (ii) approval by the
Borrowers shall be deemed given if no objection is received by the Lenders and
from the Borrowers within five Business Days after notice of such proposed
assignment has been received by the Borrowers.

          "Environmental Claim" means any written notice, notice of violation,
           -------------------
written demand, written allegation, action, suit, injunction, judgment, order,
consent decree, penalty, fine, lien, proceeding, or written claim (whether
administrative, judicial, or private in nature) arising (a) pursuant to, or in
connection with, an actual or alleged violation of, any Environmental Law, (b)
in connection with any Hazardous Material, (c) from any assessment, abatement,
removal, remedial, corrective, or other response action in connection with an
Environmental Law or (d) from any actual or alleged damage, injury, threat, or
harm to occupational health or safety, natural resources, or the environment.

          "Environmental Laws" means any current or future legal requirement of
           ------------------
any Governmental Authority pertaining to (a) the protection of occupational
health or safety, and the environment, (b) the protection of natural resources
and wildlife, (c) the protection or use of surface water and groundwater or (d)
the management, manufacture, possession, presence, use, generation,
transportation, treatment, storage, disposal, release, threatened release,
abatement, removal, remediation or handling of, or exposure to, any hazardous or
toxic substance or material or (e) pollution (including any release to land
surface water and groundwater) and includes, without limitation, the
Comprehensive Environmental Response, Compensation, and Liability Act of 1980,
as amended by the Superfund Amendments and Reauthorization Act of 1986, 42 USC
9601 et seq., Solid Waste Disposal Act, as amended by the Resource Conservation
and Recovery Act of 1976 and Hazardous and Solid Waste Amendments of 1984, 42
USC 6901 et seq., Federal Water Pollution Control Act, as amended by the Clean
Water Act of 1977, 33 USC 1251 et seq., Clean Air Act of 1966, as amended, 42
USC 7401 et seq., Toxic Substances Control Act of 1976, 15 USC 2601 et seq.,
Hazardous Materials Transportation Act, 49 USC  App. 1801 et seq., Occupational
Safety and Health Act of 1970, as amended, 29 USC

                                      -7-
<PAGE>

651 et seq., Oil Pollution Act of 1990, 33 USC 2701 et seq., Emergency Planning
and Community Right-to-Know Act of 1986, 42 USC 11001 et seq., National
Environmental Policy Act of 1969, 42 USC 4321 et seq., Safe Drinking Water Act
of 1974, as amended, 42 USC 300(f) et seq., any analogous implementing or
successor law, and any amendment, rule, regulation, order, or directive issued
thereunder.

          "Equity Issuance" means any issuance by a Credit Party to any Person
           ---------------
(other than the Hill Group, Samstock L.L.C., EGI-DM Investments, L.L.C. or their
Affiliates or any Credit Party) of (a) shares of its Capital Stock, (b) any
shares of its Capital Stock pursuant to the exercise of options or warrants or
(c) any shares of its Capital Stock pursuant to the conversion of any debt
securities to equity; provided that Equity Issuance shall not include (i) the
issuance of Capital Stock or options as compensation in the ordinary course to
management or pursuant to any director or employee option plan or incentive or
restrictive stock plan or (ii) any issuance of shares of Capital Stock pursuant
to the Exchange Agreement or the Merger Agreements.

          "ERISA" means the Employee Retirement Income Security Act of 1974, as
           -----
amended, and any successor statute thereto, as interpreted by the rules and
regulations thereunder, all as the same may be in effect from time to time.
References to sections of ERISA shall be construed also to refer to any
successor sections.

          "ERISA Affiliate" means an entity, whether or not incorporated, which
           ---------------
is under common control with any Credit Party or any of its Subsidiaries within
the meaning of Section 4001(a)(14) of ERISA, or is a member of a group which
includes any Credit Party or any of its Subsidiaries and which is treated as a
single employer under Sections 414(b), (c), (m), or (o) of the Code.

          "Event of Default" has the meaning specified in Section 7.01.
           ----------------

          "Excess Cash Flow" means, for any period, an amount equal to (a)
           ----------------
EBITDA for such period, minus (b) Capital Expenditures for such period, except
to the extent financed with Indebtedness (other than Indebtedness under the Loan
Documents) or pursuant to a Capital Lease, minus (c) cash Interest Expense of
the Credit Parties for such period, minus (d) Federal, state and other income or
franchise taxes actually paid during such period, minus (e) Principal
Amortization Payments made during such period, minus (f) voluntary prepayments
made during such period with respect to the Loans minus (g) increases in (or
plus any decreases in) Working Capital during such period, minus (h) non-cash
charges for non-current liabilities added in calculating EBITDA for such period
in which the cash expenditures in connection with such non-cash charges are
going to be required to be repaid in the immediate succeeding annual period
minus (i) mandatory prepayments made pursuant to Section 2.04(b)(i), (v) or
(vii) during such period with respect to the Loans.

                                      -8-
<PAGE>

          "Exchange Act" means the Securities Exchange Act of 1934, as amended,
           ------------
and the rules and regulations promulgated thereunder, as amended, modified,
succeeded or replaced from time to time.

          "Exchange Agreement" means the Exchange Agreement, dated as of
           ------------------
February 19, 2002, between the Davel Parent, the Davel Borrower, DF Merger
Corp., the PhoneTel Borrowers, the Davel Lenders and the PhoneTel Lenders.

          "Existing Davel Credit Agreement" means the Credit Agreement, dated as
           -------------------------------
of December 23, 1998, by and among the Davel Borrower, the Davel Guarantors, the
Existing Davel Lenders, the Administrative Agent, (as defined therein) and the
other parties thereto, as amended and otherwise modified by the First Amendment
to Credit Agreement and Consent and Waiver dated as of April 8, 1999, the Second
Amendment to Credit Agreement dated as of March 9, 2000, the Third Amendment to
Credit Agreement dated as of June 22, 2000, the Fourth Amendment to Credit
Agreement dated as of September 28, 2000, the Fifth Amendment dated as of
November 29, 2000, the Sixth Amendment to Credit Agreement dated as of March 23,
2001 and the Seventh Amendment to Credit Agreement and Consent and Waiver dated
as of February 19, 2002.

          "Existing PhoneTel Credit Agreement" means the Loan and Security
           ----------------------------------
Agreement, dated as of November 19, 1999 by and among the PhoneTel Borrowers,
the financial institutions that are signatories thereto and Foothill Capital
Corp. as agent, as amended by Amendment Number One to Loan and Security
Agreement dated as of December 31, 1999, Amendment Number Two to Loan and
Security Agreement dated November 13, 2000, Amendment Number Three to Loan and
Security Agreement dated as of February 1, 2001, Amendment Number Four to Loan
and Security Agreement dated as of March 1, 2001 Amendment Number Five to Loan
and Security Agreement dated as of April 1, 2001, Amendment Number Six to Loan
and Security Agreement dated as of May 1, 2001, Amendment Number Seven to Loan
and Security Agreement dated as of August 13, 2001 and Amendment Number Eight to
Loan and Security Agreement dated as of February 19, 2002.

          "FCC License" means any of the licenses, permits or other
           -----------
authorizations issued by the FCC relating to the Payphones owned and operated by
the Credit Parties and all other licenses, authorizations, waivers and permits
required under Communications Law for the Credit Parties to own and operate such
Payphones and to carry on their business.

          "Federal Funds Rate" means for any day the rate of interest per annum
           ------------------
equal to the weighted average of the rates on overnight Federal funds
transactions with members of the Federal Reserve System arranged by Federal
funds brokers on such day, as published by the Federal Reserve Bank of New York
on the Business Day next succeeding such day; provided that (a) if such day is
not a Business Day, the Federal Funds Rate for such day shall be such rate on
such transactions on the next preceding Business Day and (b) if no such rate is
so published on such next preceding Business Day, the Federal Funds Rate for
such day shall be the last such rate in effect.

                                      -9-
<PAGE>

          "First Tier Foreign Subsidiary" means each Foreign Subsidiary in which
           -----------------------------
any one or more of the Credit Parties owns directly more than 50%, in the
aggregate, of the Voting Stock of such Foreign Subsidiary.

          "Foreign Subsidiary" means any Subsidiary of any Borrower or any other
           ------------------
Credit Party that is not a Domestic Subsidiary.

          "Funded Debt" means, without duplication, the sum of (a) all
           -----------
outstanding Indebtedness of the Credit Parties and their Subsidiaries for
borrowed money, (b) all purchase money Indebtedness of the Credit Parties and
their Subsidiaries, (c) the principal portion of all obligations of the Credit
Parties and their Subsidiaries under Capital Leases, (d) all obligations,
contingent or otherwise, relative to the face amount of all letters of credit
(other than letters of credit supporting inventory purchases in the ordinary
course of business), whether or not drawn, and banker's acceptances issued for
the account of a Credit Party or its Subsidiaries (it being understood that, to
the extent an undrawn letter of credit supports another obligation consisting of
Indebtedness, in calculating aggregated Indebtedness only such other obligation
shall be included), (e) all Guaranty Obligations of the Credit Parties and their
Subsidiaries with respect to Funded Debt of another Person, (f) all Funded Debt
of another entity secured by a Lien on any property of the Credit Parties and
their Subsidiaries whether or not such Funded Debt has been assumed by a Credit
Party or any of its Subsidiaries, (g) all Funded Debt of any partnership or
unincorporated joint venture to the extent a Credit Party or one of its
Subsidiaries is legally obligated or has a reasonable expectation of being
liable with respect thereto, net of any assets of such partnership or joint
venture and (h) the principal balance outstanding under any synthetic lease, tax
retention operating lease, off-balance sheet loan or similar off-balance sheet
financing product where such transaction is considered borrowed money
indebtedness for tax purposes but is classified as an operating lease in
accordance with GAAP.

          "GAAP" means generally accepted accounting principles in the United
           ----
States applied on a consistent basis.

          "Governmental Approvals" means all authorizations, consents,
           ----------------------
approvals, permits, licenses and exemptions of, registrations and filings with,
and reports to, all Governmental Authorities, including without limitation all
FCC Licenses and State Licenses.

          "Governmental Authority" means any Federal, state, local, provincial
           ----------------------
or foreign court, governmental agency, authority, instrumentality or regulatory
body, or any securities exchange or self-regulatory organization.

          "Guarantors" means the Davel Guarantors, and each Additional Credit
           ----------
Party which has executed a joinder agreement or otherwise become a Guarantor
hereunder.

                                     -10-
<PAGE>

          "Guaranty Obligations" means, with respect to any Person, without
           --------------------
duplication, any obligations (other than endorsements in the ordinary course of
business of negotiable instruments for deposit or collection and standard
contractual indemnities entered into in the ordinary course of business)
guaranteeing any Indebtedness of any other Person in any manner, whether direct
or indirect, and including without limitation any obligation, whether or not
contingent, (a) to purchase any such Indebtedness or other obligation or any
property constituting security therefor, (b) to advance or provide funds or
other support for the payment or purchase of such Indebtedness or obligation or
to maintain working capital, solvency or other balance sheet condition of such
other Person (including, without limitation, maintenance agreements, comfort
letters, take or pay arrangements, put agreements or similar agreements or
arrangements) for the benefit of the holder of Indebtedness of such other
Person, (c) to lease or purchase property, securities or services primarily for
the purpose of assuring the owner of such Indebtedness or (d) to otherwise
assure or hold harmless the owner of such Indebtedness or obligation against
loss in respect thereof.  The amount of any Guaranty Obligation hereunder shall
(subject to any limitations set forth therein) be deemed to be an amount equal
to the outstanding principal amount (or maximum principal amount, if larger) of
the Indebtedness in respect of which such Guaranty Obligation is made unless
such primary obligation in respect of which such Guaranty Obligation is made is
not stated or determinable, in which case the amount of such Guaranty Obligation
shall be the maximum reasonably anticipated liability in respect thereof
(assuming the guaranteeing person is required to perform).

          "Hazardous Materials" means any substance, material or waste defined
           -------------------
in or regulated under any Environmental Laws.

          "Hill Group" means David R. Hill, his spouse and descendants and any
           ----------
corporation, partnership, limited liability company, trust or other entity
controlled by David R. Hill and wholly-owned beneficially and of record by David
R. Hill and/or his spouse, children, grandchildren, parents, siblings, in-laws,
nephews and/or nieces or a trust established for any of their benefit, provided
such trust is controlled by David R. Hill or his representative, principal heir
or legatee.

          "Indebtedness" of any Person means, without duplication, (a) all
           ------------
obligations of such Person for borrowed money, (b) all obligations of such
Person evidenced by bonds, debentures, notes or similar instruments, or upon
which interest payments are customarily made (c) all obligations of such Person
under conditional sale or other title retention agreements relating to property
purchased by such Person to the extent of the value of such property (other than
customary reservations or retentions of title under agreements with suppliers
entered into in the ordinary course of business), (d) all obligations, other
than intercompany items, of such Person issued or assumed as the deferred
purchase price of property or services purchased by such Person which would
appear as liabilities on a balance sheet of such Person, (e) all Indebtedness of
others secured by (or for which the holder of such Indebtedness has an existing
right, contingent or otherwise, to be secured by) any Lien on, or payable out of
the proceeds of production from, property owned or acquired by such Person,
whether or not the obligations secured thereby have been assumed, (f) all
Guaranty Obligations of such Person, (g) the principal portion of all
obligations of such Person under (i) Capital Leases and (ii) any synthetic
lease, tax retention operating lease, off-balance sheet loan or

                                     -11-
<PAGE>

similar off-balance sheet financing product of such Person where such
transaction is considered borrowed money indebtedness for tax purposes but is
classified as an operating lease in accordance with GAAP, (h) all net
obligations of such Person in respect of hedging agreements, foreign currency
exchange obligations, and commodity futures agreements, (i) the maximum amount
of all performance and standby letters of credit issued or bankers' acceptances
facilities created for the account of such Person and, without duplication, all
drafts drawn thereunder (to the extent unreimbursed), (j) all preferred stock
issued by such Person and required by the terms thereof to be redeemed, or for
which mandatory sinking fund payments are due by a fixed date, (k) the aggregate
amount of uncollected accounts receivable of such Person subject at such time to
a sale of receivables (or similar transaction) regardless of whether such
transaction is effected without recourse to such Person or in a manner that
would not be reflected on the balance sheet of such Person in accordance with
GAAP, and (l) all obligations of such Person to repurchase any securities which
repurchase obligation is related to the issuance thereof, including, without
limitation, obligations commonly known as residual equity appreciation potential
shares. The Indebtedness of any Person shall include the Indebtedness of any
partnership or unincorporated joint venture in which such Person is legally
obligated.

          "Intercreditor Agreement" means the Intercreditor and Subordination
           -----------------------
Agreement, dated as of February 19, 2002, by and among the Lenders, the
Collateral Agent, the Davel Lenders, the Administrative Agent (as defined in the
Existing Davel Credit Agreement), the PhoneTel Lenders and the Agent (as defined
in the Existing PhoneTel Credit Agreement), and acknowledged and agreed by the
Credit Parties.

          "Interest Expense" means, for any period, with respect to any Person,
           ----------------
all interest expense (paid or accrued to be paid), including the interest
component under Capital Leases, of such Person and its Subsidiaries determined
on a consolidated basis in accordance with GAAP.

          "Investment" in any Person means (a) the acquisition (whether for
           ----------
cash, property, services, assumption of Indebtedness, securities or otherwise)
of assets, shares of Capital Stock, bonds, notes, debentures, partnership, joint
ventures or other ownership interests or other securities of such other Person
or (b) any deposit with, or advance, loan or other extension of credit to, such
Person (other than deposits made in connection with the purchase of equipment or
other assets or to secure the performance of leases in the ordinary course of
business) or (c) any other capital contribution to or investment in such Person,
including, without limitation, any Guaranty Obligation (including any support
for a Letter of Credit issued on behalf of such Person) incurred for the benefit
of such Person.

          "Joinder Agreement" means a Joinder Agreement substantially in the
           -----------------
form of Exhibit 6.01(k).
        ---------------

          "Lender" has the meaning specified in the preamble to this Agreement.
           ------

                                     -12-
<PAGE>

          "Lien" means any mortgage, pledge, hypothecation, assignment, deposit
           ----
arrangement, security interest, encumbrance, lien (statutory or otherwise),
preference, priority or charge of any kind, including, without limitation, any
agreement to give any of the foregoing, any conditional sale or other title
retention agreement, and any lease in the nature thereof.

          "Loan Commitment Percentage" means, with respect to each Lender, the
           --------------------------
percentage identified as its Loan Commitment Percentage on Schedule 1.01(d), as
                                                           ----------------
such percentage may be modified in connection with any assignment made in
accordance with the provisions of Section 8.05.

          "Loan Documents" means this Agreement, the Registered Notes, if any,
           --------------
the Security Agreement and the Intercreditor Agreement.

          "Loans" means the loans made by the Lenders to the Borrowers pursuant
           -----
to Article II.

          "Location Contract" means an agreement between a Credit Party and an
           -----------------
owner or operator of a facility pursuant to which such Credit Party has
installed one or more Payphones at such facility.  All Location Contracts with
the same owner or operator (or any Affiliates or franchises controlled by such
owner or operator thereof) shall be considered to be one Location Contract.

          "Material Adverse Effect" means a material adverse effect on (a) the
           -----------------------
operations, business, assets or financial condition of the Davel Credit Parties
and their Subsidiaries, taken as a whole or the PhoneTel Borrowers, taken as a
whole, (b) the ability of any of the Credit Parties to perform any of its
obligations under this Agreement or any of the other Loan Documents to which it
is a party, or (c) the validity or enforceability of this Agreement or any of
the other Loan Documents or any of the rights and remedies of the Lenders
hereunder or thereunder taken as a whole, (d) the priority of the Collateral
Agent's Liens with respect to the Collateral as a result of the action or
failure to act of any Credit Party or (e) the value of the Collateral or the
amount the Lenders would be likely to receive after giving consideration to
delays in payment and costs of enforcement as a result of the liquidation of the
Collateral.

          "Material First Tier Foreign Subsidiary" means any First Tier Foreign
           --------------------------------------
Subsidiary that, together with its Subsidiaries, owns assets in excess of
$1,000,000.

          "Maturity Date" means the earlier of (i) June 30, 2003 and (ii) the
           -------------
Merger Termination Date.

          "Merger" means the business combination, debt exchange and related
           ------
transactions contemplated by the Merger Agreements and the Exchange Agreement.

                                     -13-
<PAGE>

          "Merger Agreements" means the Agreement and Plan of Reorganization and
           -----------------
Merger dated February 19, 2002, by and among the Davel Parent, the Davel
Borrower, DF Merger Corp., PT Merger Corp. and PhoneTel and all other
agreements, instruments and other documents regarding the Merger executed and
delivered by the Credit Parties pursuant thereto.

          "Merger Termination Date" means the earlier of (i) the date that any
           -----------------------
Merger Agreement expires by its terms or is otherwise terminated, and (ii)
August 31, 2002, unless the Merger shall have been consummated prior to such
date or such date shall be extended in writing by the Lenders.

          "Moody's" means Moody's Investors Service, Inc., or any successor or
           -------
assignee of the business of such company in the business of rating securities.

          "Multiemployer Plan" means a Plan covered by Title IV of ERISA which
           ------------------
is a multiemployer plan as defined in Section 3(37) or 4001(a)(3) of ERISA.

          "Multiple Employer Plan" means a Single Employer Plan to which any
           ----------------------
Credit Party or any of its Subsidiaries or any ERISA Affiliate and at least one
employer other than a Credit Party or any of its Subsidiaries or any ERISA
Affiliate are contributing sponsors.

          "Net Cash Proceeds" means the aggregate cash proceeds (including,
           -----------------
without limitation, insurance and condemnation proceeds) received from an Asset
Disposition, an Equity Issuance or a Debt Issuance net of (a) actual transaction
costs payable to third parties, (b) taxes paid or a good faith estimate of the
taxes payable with respect to such proceeds, and (c) in connection with an Asset
Disposition only, (i) any reserve for adjustment in respect of the sale price of
such asset or assets established in accordance with GAAP; provided that any
subsequent reversal or reduction of such reserves shall constitute additional
Net Cash Proceeds, and (ii) any amounts paid to holders of existing Permitted
Liens on any such assets to satisfy and discharge such Permitted Liens.

          "Net Income" means, for any period, with respect to any Person, the
           ----------
net income after taxes for such period of such Person and its Subsidiaries,
determined on a consolidated basis in accordance with GAAP.

          "Notes" means any promissory notes representing or evidencing the
           -----
Loans, including any Registered Note.

          "Obligations" means any and all indebtedness, obligations and
           -----------
liabilities of the Borrowers to the Lenders  (whether now existing or hereafter
arising, voluntary or involuntary, whether jointly or not jointly owned with
others, direct or indirect, absolute or contingent,

                                     -14-
<PAGE>

liquidated or unliquidated, and whether or not from time to time decreased or
extinguished and later increased, created or incurred) arising out of or related
to any or all of the Loan Documents.

          "Payphone" means a microprocessor-based, non-cellular telephone
           --------
through which a user may initiate a call payable only by coins or by credit
card, collect or third-number billing procedures, which has been installed for
operation and which is owned by a Credit Party.

          "PBGC" means the Pension Benefit Guaranty Corporation established
           ----
pursuant to Subtitle A of Title IV of ERISA and any successor thereto.

          "Permitted Investments" means Investments which are (a) cash or Cash
           ---------------------
Equivalents, (b) accounts receivable created, acquired or made in the ordinary
course of business and payable or dischargeable in accordance with customary
trade terms, (c) inventory, raw materials and general intangibles acquired in
the ordinary course of business, (d) Investments by a Credit Party in or to
another Credit Party and Investments by a Foreign Subsidiary in or to another
Foreign Subsidiary, (e) Investments in Capital Expenditures, (f) investments
acquired in the bankruptcy/reorganization of suppliers or customers of a Credit
Party, and (g) Investments existing as of the Closing Date and set forth on
Schedule 1.01(b).
----------------

          "Permitted Liens" means (a) Liens securing Obligations, (b) Liens for
           ---------------
taxes not yet due or Liens for taxes being contested in good faith by
appropriate proceedings for which adequate reserves determined in accordance
with GAAP have been established (and as to which the property subject to any
such Lien is not yet subject to foreclosure, sale, collection, levy or loss on
account thereof), (c) Liens in respect of property imposed by law arising in the
ordinary course of business such as materialmen's, mechanics', warehousemen's,
carrier's, landlords' and other nonconsensual statutory Liens which are not yet
due and payable or which are being contested in good faith by appropriate
proceedings for which adequate reserves determined in accordance with GAAP have
been established (and as to which the property subject to any such Lien is not
yet subject to foreclosure, sale or loss on account thereof), (d) pledges or
deposits made in the ordinary course of business to secure payment of worker's
compensation insurance, unemployment insurance, pensions or social security
programs, (e) Liens arising from good faith deposits in connection with or to
secure performance of (i) tenders, bids, leases, government contracts,
performance and return-of-money bonds and other similar obligations or (ii)
leases of real property, in each case incurred in the ordinary course of
business (other than obligations in respect of the payment of borrowed money),
(f) Liens arising from good faith deposits in connection with or to secure
performance of statutory obligations and surety and appeal bonds, (g) easements,
rights-of-way, restrictions (including zoning restrictions), matters of plat,
minor defects or irregularities in title and other similar charges or
encumbrances not, in any material respect, impairing the use of the encumbered
property for its intended purposes, (h) judgment Liens that would not constitute
an Event of Default, (i) Liens in connection with Indebtedness permitted by
Section 6.02(a)(iii), (j) Liens arising by virtue of any statutory or common law
provision relating to banker's liens, rights of setoff or similar rights as to
deposit accounts or other funds maintained with a creditor depository
institution, (k) Liens granted in favor of the collateral agent for the Davel
Lenders pursuant to the Existing Davel Credit Agreement and Liens granted in
favor of the agent for the PhoneTel Lenders pursuant to the

                                     -15-
<PAGE>

Existing PhoneTel Credit Agreement, (l) Liens existing on the date hereof and
identified on Schedule 1.1(c); provided that, no such Lien shall extend to any
              ---------------  --------
property other than the property subject thereto on the Closing Date, (m) any
precautionary filings of financing statements under the UCC made in relation to
leases of equipment which leases are otherwise permitted by this Credit
Agreement, (n) Liens of a collecting bank arising under Section 4-210 of the UCC
on items in the course of collection and (o) any interest of a licensor,
licensee, lessor, lessee, sublessor or sublessee in the ordinary course to the
extent such interest could be characterized as a Lien.

          "Person" means any individual, partnership, joint venture, firm,
           ------
corporation, limited liability company, association, trust, fund or other
enterprise (whether or not incorporated), or any Governmental Authority.

          "Plan" means any defined employee plan (as defined in Section 3(3) of
           ----
ERISA) which is covered by ERISA and with respect to which any Credit Party or
any of its Subsidiaries or any ERISA Affiliate is (or, if such plan were
terminated at such time, would under Section 4069 of ERISA be deemed to be) an
"employer" within the meaning of Section 3(5) of ERISA.

          "PhoneTel" has the meaning specified in the preamble to this
           --------
Agreement.

          "PhoneTel Borrowers" has the meaning specified in the preamble to this
           ------------------
Agreement.

          "PhoneTel Lenders" means the Lenders (as defined in the Existing
           ----------------
PhoneTel Credit Agreement).

          "Principal Amortization Payment" means a principal payment on the
           ------------------------------
Loans as set forth in Section 2.03(b).

          "Principal Amortization Payment Date" means the date a Principal
           -----------------------------------
Amortization Payment is due.

          "Property" means any interest in any kind of property or asset,
           --------
whether real, personal or mixed, or tangible or intangible.

          "Real Properties" means the real properties that the Credit Parties
           ---------------
may own, operate or lease (as lessee or sublessee) from third parties from time
to time.

                                     -16-
<PAGE>

          "Regulation D, U, or X" means Regulation D, U or X, respectively, of
           ---------------------
the Board of Governors of the Federal Reserve System as from time to time in
effect and any successor to all or a portion thereof.

          "Regulatory Receipts" means any and all payments (net of reasonable
           -------------------
costs of recovery not reflected in the Budget) received by any of the Credit
Parties and their Subsidiaries from any judgment or settlement with respect to,
or otherwise in connection with those regulatory actions commonly referred to as
the Dial-Around Compensation Recovery Proceedings, the New Service Test
Proceedings and the End User Common Line Charge Proceedings and any other
similar proceeding resulting in payments to any of the Credit Parties and their
Subsidiaries which are not reflected in the Budget.

          "Regulatory Receipts Account" has the meaning specified in Section
           ---------------------------
2.04(b).

          "Reportable Event" means a "reportable event" as defined in Section
           ----------------
4043 of ERISA with respect to which the 30-day notice requirements to the PBGC
have not been waived.

          "Register" has the meaning specified in Section 2.07(d).
           --------

          "Registered Loan" has the meaning specified in Section 2.07(d).
           ---------------

          "Registered Note" has the meaning specified in Section 2.07(d).
           ---------------

          "Required Lenders" means two or more Lenders whose aggregate Loan
           ----------------
Commitment Percentages are equal to at least 66 2/3%.

          "Requirement of Law" means, as to any Person, the articles or
           ------------------
certificate of incorporation and by-laws or other organizational or governing
documents of such Person, and any law, treaty, rule or regulation or final, non-
appealable determination of an arbitrator or a court or other Governmental
Authority, in each case applicable to or binding upon such Person or to which
any of its material property is subject.

          "Responsible Officer" means the chief executive officer, president,
           -------------------
chief financial officer, treasurer, or any other senior officer of a Credit
Party designated as such to the Lenders by such Credit Party.

          "S&P" means Standard & Poor's Rating Services, a division of The
           ---
McGraw-Hill Companies, Inc. or any successor or assignee of the business of such
division in the business of rating securities.

                                     -17-
<PAGE>

          "Scheduled Funded Debt Payments" means, as of the end of each fiscal
           ------------------------------
quarter of the Borrowers, the sum, without duplication, of all scheduled
payments of principal on Funded Debt for the applicable period ending on such
date (including the principal component of payments due on Capital Leases during
the applicable period ending on such date), it being understood that Scheduled
Funded Debt Payments shall not include voluntary prepayments or the mandatory
prepayments required pursuant to Section 2.04.

          "Securities Act" means the Securities Act of 1933, as amended, and the
           --------------
rules and regulations promulgated thereunder.

          "Security Agreement" means the Security Agreement dated as of February
           ------------------
19, 2002 made by the Credit Parties to the Collateral Agent.

          "Single Employer Plan" means any Plan which is covered by Title IV of
           --------------------
ERISA, but which is not a Multiemployer Plan.

          "State License" means any of the licenses, permits or other
           -------------
authorizations issued by any state relating to the Payphones owned and operated
by the Credit Parties and all other licenses, authorizations, waivers, and
permits required under state law for the Credit Parties to own and operate such
Payphones and to carry on their business.

          "Subsidiary" means, as to any Person, (a) any corporation more than
           ----------
50% of whose stock of any class or classes having by the terms thereof ordinary
voting power to elect a majority of the directors of such corporation
(irrespective of whether or not at the time, any class or classes of such
corporation shall have or might have voting power by reason of the happening of
any contingency) is at the time owned by such Person directly or indirectly
through Subsidiaries, and (b) any partnership, association, joint venture or
other entity in which such person directly or indirectly through Subsidiaries
has more than a 50% equity interest at any time.

          "Termination Event" means (a) with respect to any Single Employer
           -----------------
Plan, the occurrence of a Reportable Event or the substantial cessation of
operations (within the meaning of Section 4062(e) of ERISA); (b) the withdrawal
of any Credit Party or any of its Subsidiaries or any ERISA Affiliate from a
Multiple Employer Plan during a plan year in which it was a substantial employer
(as such term is defined in Section 4001(a)(2) of ERISA), or the termination of
a Multiple Employer Plan; (c) the distribution of a notice of intent to
terminate or the actual termination of a Plan pursuant to Section 4041(a)(2) or
4041A of ERISA; (d) the institution of proceedings to terminate or the actual
termination of a Plan by the PBGC under Section 4042 of ERISA; (e) any event or
condition which is reasonably expected to constitute grounds under Section 4042
of ERISA for the termination of, or the appointment of a trustee to administer,
any Plan; or (f) the complete or partial withdrawal of any Credit Party or any
of its Subsidiaries or any ERISA Affiliate from a Multiemployer Plan.

                                     -18-
<PAGE>

          "Total Assets" means, with respect to any Person, all items which in
           ------------
accordance with GAAP would be classified as assets of such Person and its
Subsidiaries on a consolidated basis.

          "Total Commitment" means $10,000,000.
           ----------------

          "Voting Stock" of a corporation means all classes of the capital stock
           ------------
of such corporation then outstanding and normally entitled to vote in the
election of directors.

          "Working Capital" means, with respect to any Person, the excess of
           ---------------
current assets (excluding cash and Cash Equivalents and deferred taxes) of such
Person and its Subsidiaries on a consolidated basis over current liabilities
(excluding the current portion of Funded Debt, deferred taxes and those
liabilities listed on Schedule 2.06) of such Person and its Subsidiaries on a
consolidated basis, as determined in accordance with GAAP.

          SECTION 1.02   Computation of Time Periods.  In this Agreement in the
                         ---------------------------
computation of periods of time from a specified date to a later specified date,
the word "from" means "from and including" and the words "to" and "until" each
mean "to but excluding."

          SECTION 1.03   Terms Generally. Unless the context requires
                         ---------------
otherwise;

               (a)  any definition of or reference to any agreement, instrument
or other document herein shall be construed as referring to such agreement,
instrument or other document as from time to time amended, supplemented or
otherwise modified (subject to any restrictions on such amendments, supplements
or modifications set forth herein);

               (b)  any reference herein to any Person shall be construed to
include such Person's successors and assigns;

               (c)  the words "herein", "hereof" and "hereunder", and words of
similar import, shall be construed to refer to this Agreement in its entirety
and not to any particular provision hereof; and

               (d)  all references herein to Articles, Sections, Exhibits and
Schedules shall be construed to refer to Articles and Sections of, and Exhibits
and Schedules to, this Agreement.

                  ARTICLE II - AMOUNT AND TERMS OF THE LOANS

          SECTION 2.01   The Loans. Each Lender severally agrees, on the terms
                         ---------
and conditions hereinafter set forth, to make a single loan to each Borrower on
the Closing Date in an amount equal to one-half of such Lender's Commitment. Any
amount borrowed under this Section 2.01 and prepaid or repaid may not be
reborrowed.

          SECTION 2.02   Making the Loans. The Loans shall be made on notices by
                         ----------------
the Borrowers to the Lenders not later than 2:00 p.m. (New York City time) on
the Business Day

                                     -19-
<PAGE>

immediately preceding the proposed date of the Loans. Each such notice shall be
irrevocable and binding on the Borrower providing such notice and shall specify
the requested date, amount and the use of the proceeds of the Loans. Each Lender
shall, before 2:00 p.m. (New York City time) on the date of the Loans, upon
fulfillment of the applicable conditions set forth in Article IV, make the
proceeds of its Loans available to the Borrowers, by wire transfer in
immediately available funds, to one or more accounts maintained by the Borrowers
with one or more commercial banks organized under the laws of the United States,
or any State thereof, and designated in such notice by the Borrowers to the
Lenders. No Lender shall be responsible for the failure or delay by any other
Lender in its obligation to make a loan hereunder; provided, however, that the
                                                   --------  -------
failure of any Lender to fulfill its obligations hereunder shall not relieve any
other Lender of its obligations hereunder.

          SECTION 2.03   Interest and Amortization.
                         -------------------------

               (a)  Interest.  The Borrowers shall pay interest on the aggregate
                    --------
unpaid principal amount of the Loans from the date of the Loans until such
aggregate principal amount is paid in full, payable monthly, in arrears, on the
first day of each subsequent month, and on the Maturity Date, at an interest
rate per annum equal at all times to 15%; provided, however, that upon the
                                          --------  -------
occurrence and during the continuance of an Event of Default, any principal of
and, to the fullest extent permitted by law, interest on the Loans and all other
amounts payable hereunder shall bear interest, payable on demand, at an interest
rate per annum equal at all times to 18%.

               (b)  Amortization. The principal amount of the Loans shall be
                    ------------
repaid in monthly payments on the dates set forth below, with the remaining
outstanding balance of the Loans being due and payable on the Maturity Date.

      Principal Amortization Payment Date  Principal Amortization Payment Amount
      -----------------------------------  -------------------------------------
                 July 31, 2002                              $833,333
                 August 31, 2002                            $833,333
                 September 30, 2002                         $833,333
                 October 31, 2002                           $833,333
                 November 30, 2002                          $833,333
                 December 31, 2002                          $833,333
                 January 31, 2003                           $833,333
                 February 28, 2003                          $833,333
                 March 31, 2003                             $833,333
                 April 30, 2003                             $833,333
                 May 31, 2003                               $833,333
                 June 30, 2003                              $833,333

          SECTION 2.04   Prepayments.
                         -----------

               (a)  Voluntary prepayments. The Borrowers may, upon at least one
                    ---------------------
day's notice to the Lenders stating the proposed date and principal amount of
the prepayment, and if such notice is given the Borrowers shall, prepay the
outstanding principal amount of the

                                     -20-
<PAGE>

Loans in whole or in part, with accrued interest to the date of such prepayment
on the amount prepaid; provided that each partial prepayment shall be in a
                       --------
principal amount of not less than $500,000 or an integral multiple of $250,000
in excess thereof.

               (b)  Mandatory Prepayments.
                    ---------------------

                    (i)   Regulatory Receipts. Immediately upon receipt by a
                          -------------------
Credit Party or any of its Subsidiaries of any Regulatory Receipts that results
in the total amount of Regulatory Receipts received by the Credit Parties and
their Subsidiaries in any month to exceed 120% of the amount set forth for such
category in the Budget for such month, the Borrowers shall deposit an amount
equal to such excess in a deposit account maintained by the Collateral Agent for
such purpose with a commercial bank designated by the Collateral Agent to the
Borrowers (the "Regulatory Receipts Account"). Promptly after the last day of
each of the second and fourth fiscal quarters of each fiscal year of the
Borrowers, the Collateral Agent may, and upon the request of the Borrowers the
Collateral Agent shall, withdraw all amounts then in the Regulatory Receipts
Account that in the aggregate exceed 120% of the amount set forth for such
category in the Budget for such two quarter period and apply such amounts as a
prepayment of the Loans.

                    (ii)  Asset Sales. Immediately upon receipt by a Credit
                          -----------
Party or any of its Subsidiaries of proceeds from any Asset Disposition, the
Borrowers shall forward an amount equal to 100% of the Net Cash Proceeds of such
Asset Disposition to the Lenders as a prepayment of the Loans.

                    (iii) Issuances of Equity. Immediately upon receipt by a
                          -------------------
Credit Party or any of its Subsidiaries of proceeds from any Equity Issuance,
the Borrowers shall forward 75% of the Net Cash Proceeds of such Equity Issuance
to the Lenders as prepayment of the Loans.

                    (iv)  Issuance of Debt. Immediately upon receipt by a Credit
                          ----------------
Party or any of its Subsidiaries of proceeds from any Debt Issuance, the
Borrowers shall forward 100% of the Net Cash Proceeds of such Debt Issuance to
the Lenders as a prepayment of the Loans.

                    (v)   Monthly Positive Net Cash. Within thirty days
                          -------------------------
following the end of each calendar month for which EBITDA exceeds 120% of the
projected EBITDA set forth in the Budget for such calendar month, Borrowers
shall make a prepayment of the Loans in an amount equal to the excess, if any,
of (A) Cash In Bank of the Credit Parties and their Subsidiaries as of the last
day of such calendar month, minus (B) the sum of (1) $1,500,000 and (2) without
duplication to the extent deducted in determining Cash In Bank, the aggregate
amount of checks drawn by Credit Parties and the Subsidiaries as of the last day
of such calendar month but not yet then debited to the deposit accounts on which
such checks were drawn, for the payment of each of Borrower's and their
respective Subsidiaries' liabilities and expenses in accordance with the Budget
(to the extent payment thereof is not prohibited by this Agreement or any other
Loan Document).

                                     -21-
<PAGE>

               (vi)   Excess Cash Flow. Within 30 days after the end of each of
                      ----------------
the second and fourth fiscal quarter of each fiscal year of the Credit Parties,
the Borrowers shall make a prepayment of the Loans in an amount equal to 50% of
the Excess Cash Flow with respect to the two immediately preceding fiscal
quarters.

               (vii)  Extraordinary Receipts, Etc. Immediately upon receipt by a
                      ---------------------------
Credit Party or any of its Subsidiaries of any cash not in the ordinary course
of business and not otherwise included in any of the foregoing subsections of
this Section 2.04, including, without limitation, tax refunds, indemnity
payments, deposits and other payments with respect to general intangibles, but
excluding Regulatory Receipts and the proceeds of insurance otherwise governed
by the Security Agreement (collectively, "Extraordinary Receipts"), the
Borrowers shall forward 100% of such cash Extraordinary Receipts to the Lenders
as a prepayment of the Loans; provided, however, that so long as no Default
                              --------  -------
shall have occurred and be continuing, the Borrowers may retain and use such
Extraordinary Receipts for general working capital purposes constituting up to
(A) $1,000,000 of New York State tax refunds and (B) up to $50,000 of all other
Extraordinary Receipts. Promptly upon the determination by any Borrower that any
obligation listed on Schedule 2.06 and designated to be paid out of proceeds of
the Loans in any notice of borrowing delivered pursuant to Section 2.02 shall
not be paid by such Borrower for any reason, such Borrower shall, unless the
Lenders otherwise agree to allow the Borrowers to use such Loan proceeds for
another purpose, forward cash in an amount equal to 100% of the amount of such
obligation to the Lenders as a prepayment of the Loans.

All mandatory prepayments made pursuant to this Section 2.04 shall be applied to
the Loans in inverse order of payment date.

        SECTION 2.05  Payments and Computations
                      -------------------------

               (a)  The Borrowers shall make each payment hereunder not later
than 2:00 p.m. (New York City time) on the day when due in U.S. dollars to each
of the Lenders at their respective addresses referred to in Section 8.02 or at
accounts maintained by the Lenders with commercial banks organized under the
laws of the United States, or any State thereof, and designated in writing by
the Lenders for such purposes, by wire transfer in immediately available funds.

               (b)  All computations of interest shall be made by the Lenders on
the basis of a year of 360 days for the actual number of days (including the
first day but excluding the last day) occurring in the period for which such
interest is payable.

               (c)  Whenever any payment hereunder shall be stated to be due on
a day other than a Business Day, such payment shall be made on the next
succeeding Business Day, and such extension of time shall in such case be
included in the computation of payment of interest.

        SECTION 2.06  Use of Proceeds.  The proceeds of the Loans shall be
                      ---------------
available (and each of the Borrowers agrees that it shall use such proceeds)
solely (a) to pay certain past due obligations described on Schedule 2.06(a),
                                                            ----------------
(b)  to pay fees and expenses associated with the transactions contemplated by
the Loan Documents and other fees and

                                     -22-
<PAGE>

expenses described on Schedule 2.06(b), which Schedule also includes the past
                      ----------------
due obligations described in Schedule 2.06(a), and (c) to the extent permitted
                             ----------------
by the Lenders, for general working capital requirements of the Borrowers and
the Guarantors other than the payment of such past due obligations.

          SECTION 2.07   Evidence of Indebtedness; Registered Notes.
                         ------------------------------------------

               (a)  Each Lender shall maintain in accordance with its usual
practice an account or accounts evidencing the Indebtedness of the Borrowers to
such Lender resulting from each Loan made by such Lender, including the amounts
of principal and interest payable and paid to such Lender from time to time
hereunder.

               (b)  The entries made in the accounts maintained pursuant to
paragraph (a) of this Section shall be prima facie evidence of the existence and
                                       ----- -----
amounts of the obligations recorded therein and, absent manifest error, prima
facie evidence of the accuracy of the information recorded therein; provided
                                                                    --------
that the failure of any Lender to maintain such accounts or any error therein
shall not in any manner affect the obligation of the Borrowers to repay the
Loans in accordance with the terms of this Agreement.

               (c)  Any Lender may request that Loans made by it be evidenced by
a promissory note. In such event, each of the Borrowers shall execute and
deliver to such Lender a promissory note payable to the order of such Lender
(or, if requested by such Lender, to such Lender and its registered assigns) in
a form furnished by the Collateral Agent and reasonably acceptable to the
Borrowers. Thereafter, the Loans evidenced by such promissory note and interest
thereon shall at all times (including after assignment pursuant to Section 8.05)
be represented by one or more promissory notes in such form payable to the order
of the payee named therein (or, if such promissory note is a Registered Note, to
such payee and its registered assigns).

               (d)  Each of the Borrowers agrees to record on a register
maintained by it (the "Register") each Loan and each repayment of principal of
                       --------
and each payment of interest on each Loan. Each Loan recorded on the Register (a
Registered Loan") may, at the election of any Lender, be evidenced by a
---------------
promissory note (a "Registered Note"). Upon the registration of any Loan, any
                    ---------------
promissory note (other than a Registered Note) evidencing the same shall be null
and void and shall be promptly returned to such Borrower. Each of the Borrowers
agrees at the request of any Lender, to execute and deliver to such Lender a
Registered Note to evidence such Registered Loan, payable to such Lender and
otherwise duly completed. Once recorded on the Register, the Loan or Loans
evidenced by such promissory note may not be removed from the Register so long
as it remains outstanding, and a Registered Note may not be exchanged for a
promissory note that is not a Registered Note. An assignment pursuant to Section
8.05(b) of a Registered Note may be effected only by the surrender of the
Registered Note by the Assignor to the Borrower issuing such Registered Note and
either the reissuance of the Registered Note to the assignee or by the issuance
of a new Registered Note to the assignee.

                                     -23-
<PAGE>

          SECTION 2.08   Joint and Several Liability of Borrowers.
                         ----------------------------------------

               (a)  Each of Borrowers, in consideration of the financial
accommodations to be provided by the Lenders under this Agreement, for the
mutual benefit, directly and indirectly, of each of Borrowers and in
consideration of the undertakings of the other Borrowers to accept joint and
several liability for the Obligations, jointly and severally, hereby irrevocably
and unconditionally accepts, not merely as a surety but also as a co-debtor,
joint and several liability with the other Borrowers, with respect to the
payment and performance of all of the Obligations (including, without
limitation, any Obligations arising under this Section 2.08), it being the
intention of the parties hereto that all the Obligations shall be the joint and
several obligations of each Borrower without preferences or distinction among
them.

               (b)  If and to the extent that any Borrower shall fail to make
any payment with respect to any of the Obligations as and when due or to perform
any of the Obligations in accordance with the terms thereof, then in each such
event the other Borrowers will make such payment with respect to, or perform,
such Obligation.

               (c)  The Obligations of each Borrower under the provisions of
this Section 2.08 constitute the absolute and unconditional, full recourse
Obligations of each Borrower enforceable against each such Borrower to the full
extent of its properties and assets, irrespective of the validity, regularity or
enforceability of this Agreement or any other circumstances whatsoever.

               (d)  Except as otherwise expressly provided in this Agreement,
each Borrower hereby waives notice of acceptance of its joint and several
liability, notice of the occurrence of any Default or Event of Default after the
consummation of the Merger, notice of any demand for any payment under this
Agreement, notice of any action at any time taken or omitted by Lenders under or
in respect of any of the Obligations, any requirement of diligence or to
mitigate damages and, generally, to the extent permitted by applicable law, all
demands, notices and other formalities of every kind in connection with this
Agreement (except as otherwise provided in this Agreement). Each Borrower hereby
assents to, and waives notice of, any extension or postponement of the time for
the payment of any of the Obligations, the acceptance of any payment of any of
the Obligations, the acceptance of any partial payment thereon, any waiver,
consent or other action or acquiescence by Lenders at any time or times in
respect of any default by any Borrower in the performance or satisfaction of any
term, covenant, condition or provision of this Agreement, any and all other
indulgences whatsoever by Lenders in respect of any of the Obligations, and the
taking, addition, substitution or release, in whole or in part, at any time or
times, of any security for any of the Obligations or the addition, substitution
or release, in whole or in part, of any Borrower. Without limiting the
generality of the foregoing, each Borrower assents to any other action or delay
in acting or failure to act on the part of any Lender with respect to the
failure by any Borrower to comply with any of its respective Obligations,
including, without limitation, any failure strictly or diligently to assert any
right or to pursue any remedy or to comply fully with applicable laws or
regulations thereunder, which might, but for the provisions of this Section 2.08
afford grounds for terminating, discharging or relieving any Borrower, in whole
or in part, from any of its Obligations under this Section 2.08, it being the
intention of each Borrower that, so long as any of the Obligations hereunder
remain unsatisfied, the Obligations of such Borrower under this

                                     -24-
<PAGE>

Section 2.08 shall not be discharged except by performance and then only to the
extent of such performance. The Obligations of each Borrower under this Section
2.08 shall not be diminished or rendered unenforceable by any winding up,
reorganization, arrangement, liquidation, reconstruction or similar proceeding
with respect to any Borrower or any Lender. The joint and several liability of
the Borrowers hereunder shall continue in full force and effect notwithstanding
any absorption, merger, amalgamation or any other change whatsoever in the name,
constitution or place of formation of any of the Borrowers or any Lender.

        (e) The provisions of this Section 2.08 are made for the benefit of the
Lenders and their respective successors and assigns, and may be enforced by it
or them from time to time against any or all Borrowers as often as occasion
therefor may arise and without requirement on the part of any such Lender,
successor or assign first to marshal any of its or their claims or to exercise
any of its or their rights against any Borrower or to exhaust any remedies
available to it or them against any Borrower or to resort to any other source or
means of obtaining payment of any of the Obligations hereunder or to elect any
other remedy.  The provisions of this Section 2.08 shall remain in effect until
all of the Obligations shall have been paid in full or otherwise fully
satisfied.  If at any time, any payment, or any part thereof, made in respect of
any of the Obligations, is rescinded or must otherwise be restored or returned
by any Lender upon the insolvency, bankruptcy or reorganization of any Borrower,
or otherwise, the provisions of this Section 2.08 will forthwith be reinstated
in effect, as though such payment had not been made.

        (f) Each Borrower hereby agrees that, after the occurrence and during
the continuance of any Default or Event of Default, the payment of any amounts
due with respect to the indebtedness owing by any Borrower to any other Borrower
is hereby subordinated to the prior payment in full in cash of the Obligations.
Each Borrower hereby agrees that after the occurrence and during the continuance
of any Default or Event of Default, such Borrower will not demand, sue for or
otherwise attempt to collect any indebtedness of any other Borrower owing to
such Borrower until the Obligations shall have been paid in full in cash.  If,
notwithstanding the foregoing sentence, such Borrower shall collect, enforce or
receive any amounts in respect of such indebtedness, such amounts shall be
collected, enforced and received by such Borrower as trustee for Lenders, and
such Borrower shall deliver any such amounts to Lenders for application to the
Obligations in accordance with Section 2.04(b).

        (g) The Borrowers agree among themselves that, in connection with
payments made hereunder, each Borrower shall have contribution rights against
the other Borrowers as permitted under applicable law.  Such contribution rights
shall be subordinate and subject in right of payment to the obligations of the
Borrowers under the Loan Documents and no Borrower shall exercise such rights of
contribution until all Obligations (other than any such obligations which by the
terms thereof are stated to survive termination of the Loan Documents) have been
paid in full and the Commitments terminated.

                            ARTICLE III - GUARANTY

     SECTION 3.01   Guaranty of Payment.  Subject to Section 3.07, each of the
                    -------------------
Guarantors hereby, jointly and severally, unconditionally guarantees to each
Lender the prompt payment of the Obligations in full when due (whether at stated
maturity, as a mandatory

                                     -25-
<PAGE>

prepayment, by acceleration or otherwise). This guaranty (the "Guaranty") is a
guaranty of payment and not of collection and is a continuing guaranty and shall
apply to all Obligations whenever arising.

          SECTION 3.02   Obligations Unconditional.  The obligations of the
                         -------------------------
Guarantors hereunder are absolute and unconditional, irrespective of the value,
genuineness, validity, regularity or enforceability of any of the Loan
Documents, or any other agreement or instrument referred to therein, to the
fullest extent permitted by applicable law, irrespective of any other
circumstance whatsoever which might otherwise constitute a legal or equitable
discharge or defense of a surety or guarantor.  Each Guarantor agrees that this
Guaranty may be enforced by the Lenders without the necessity at any time of
resorting to or exhausting any other security or collateral and without the
necessity at any time of having recourse to the Registered Notes or any other of
the Loan Documents or any collateral, if any, hereafter securing the Obligations
or otherwise and each Guarantor hereby waives the right to require the Lenders
to proceed against any Borrower or any other Person (including a co-guarantor)
or to require the Lenders to pursue any other remedy or enforce any other right.
Each Guarantor further agrees that it shall have no right of subrogation,
indemnity, reimbursement or contribution against any Borrower or any other
Guarantor of the Obligations for amounts paid under this Guaranty until such
time as the Lenders have been paid in full, all Commitments under the Credit
Agreement have been terminated and no Person or Governmental Authority shall
have any right to request any return or reimbursement of funds from the Lenders
in connection with monies received under the Loan Documents.  Each Guarantor
further agrees that nothing contained herein shall prevent any Lender from suing
on any Registered Notes or any of the other Loan Documents or the Collateral
Agent from foreclosing its security interest in or Lien on any collateral, if
any, securing the Obligations or from exercising any other rights available to
it under this Credit Agreement, the Registered Notes, any other of the Loan
Documents, or any other instrument of security, if any, and the exercise of any
of the aforesaid rights and the completion of any foreclosure proceedings shall
not constitute a discharge of any of any Guarantor's obligations hereunder; it
being the purpose and intent of each Guarantor that its obligations hereunder
shall be absolute, independent and unconditional under any and all
circumstances.  Neither any Guarantor's obligations under this Guaranty nor any
remedy for the enforcement thereof shall be impaired, modified, changed or
released in any manner whatsoever by an impairment, modification, change,
release or limitation of the liability of any Borrower or by reason of the
bankruptcy or insolvency of any Borrower.  Each Guarantor waives any and all
notice of the creation, renewal, extension or accrual of any of the Obligations
and notice of or proof of reliance by the Collateral Agent or any Lender upon
this Guaranty or acceptance of this Guaranty.  The Obligations, and any of them,
shall conclusively be deemed to have been created, contracted or incurred, or
renewed, extended, amended or waived, in reliance upon this Guaranty. All
dealings between any of the Borrowers and the Guarantors, on the one hand, and
the Collateral Agent and the Lenders, on the other hand, likewise shall be
conclusively presumed to have been had or consummated in reliance upon this
Guaranty. The Guarantors further agree to all rights of set-off as set forth in
Section 8.04.

          SECTION 3.03   Modifications.
                         -------------

          Each Guarantor agrees that (a) all or any part of the Collateral now
or hereafter held for the Obligations, if any, may be exchanged, compromised or
surrendered from time to

                                     -26-
<PAGE>

time; (b) the Lenders shall not have any obligation to protect, perfect, secure
or insure any such security interests, liens or encumbrances now or hereafter
held, if any, for the Obligations or the properties subject thereto; (c) the
time or place of payment of the Obligations may be changed or extended, in whole
or in part, to a time certain or otherwise, and may be renewed or accelerated,
in whole or in part; (d) any Borrower and any other party liable for payment
under the Loan Documents may be granted indulgences generally; (e) any of the
provisions of the Registered Notes or any of the other Loan Documents may be
modified, amended or waived; (f) any party (including any co-guarantor) liable
for the payment thereof may be granted indulgences or be released; and (g) any
deposit balance for the credit of any Borrower or any other party liable for the
payment of the Obligations or liable upon any security therefor may be released,
in whole or in part, at, before or after the stated, extended or accelerated
maturity of the Obligations, all without notice to or further assent by such
Guarantor, which shall remain bound thereon, notwithstanding any such exchange,
compromise, surrender, extension, renewal, acceleration, modification,
indulgence or release.

     SECTION 3.04   Waiver of Rights.  Each Guarantor expressly waives to the
                    ----------------
fullest extent permitted by applicable law:  (a) notice of acceptance of this
Guaranty by the lenders and of all extensions of credit to the Borrowers by the
Lenders; (b) presentment and demand for payment or performance of any of the
Obligations; (c) protest and notice of dishonor or of default (except as
specifically required in this Agreement) with respect to the Obligations or with
respect to any security therefor; (d) notice of the Lenders obtaining, amending,
substituting for, releasing, waiving or modifying any security interest, lien or
encumbrance, if any, hereafter securing the Obligations, or the Lenders'
subordinating, compromising, discharging or releasing such security interests,
liens or encumbrances, if any; (e) all other notices to which such Guarantor
might otherwise be entitled; and (f) demand for payment under this Guaranty.

     SECTION 3.05   Reinstatement.  The obligations of each Guarantor under
                    -------------
this Article III shall be automatically reinstated if and to the extent that for
any reason any payment by or on behalf of any Person in respect of the
Obligations is rescinded or must be otherwise restored by any holder of any of
the Obligations, whether as a result of any proceedings in bankruptcy or
reorganization or otherwise, and each Guarantor agrees that it will indemnify
each Lender promptly upon demand for all reasonable costs and expenses
(including, without limitation, reasonable fees of counsel) incurred by such
Lender in connection with such rescission or restoration, including any such
costs and expenses incurred in defending against any claim alleging that such
payment constituted a preference, fraudulent transfer or similar payment under
any bankruptcy, insolvency or similar law.  Upon the request of the Borrowers, a
Lender will provide written support for any claim made pursuant to this Section
3.05; provided that failure to provide such written support shall not impair a
      --------
Lender's claim hereunder.

     SECTION 3.06   Remedies.  Each Guarantor agrees that, as between it, on
                    --------
the one hand, and the Lenders, on the other hand, the Obligations may be
declared to be forthwith due and payable as provided in Section 7.01 (and shall
be deemed to have become automatically due and payable in the circumstances
provided in Section 7.01) notwithstanding any stay, injunction or other
prohibition preventing such declaration (or preventing such Obligations from
becoming automatically due and payable) as against any other Person and that, in
the event of such declaration (or such Obligations being deemed to have become
automatically

                                     -27-
<PAGE>

due and payable), such Obligations (whether or not due and payable by any other
Person) shall forthwith become due and payable by such Guarantor. Each Guarantor
acknowledges and agrees that its obligations hereunder are secured in accordance
with the terms of the Security Agreement and that the Lenders may exercise their
remedies thereunder in accordance with the terms thereof.

     SECTION 3.07   Limitation of Guaranty.  Notwithstanding any provision to
                    ----------------------
the contrary contained herein or in any of the other Loan Documents, to the
extent the obligations of any Guarantor shall be adjudicated to be invalid or
unenforceable for any reason (including, without, limitation, because of any
applicable state or federal law relating to fraudulent conveyances or transfers)
then the obligations of such Guarantor hereunder shall be limited to the maximum
amount that is permissible under applicable law (whether federal or state and
including, without limitation, the Bankruptcy Code).

     SECTION 3.08   Rights of Contribution.  The Credit Parties agree among
                    ----------------------
themselves that, in connection with payments made hereunder, each Credit Party
shall have contribution rights against the other Credit Parties as permitted
under applicable law.  Such contribution rights shall be subordinate and subject
in right of payment to the obligations of the Credit Parties under the Loan
Documents and no Credit Party shall exercise such rights of contribution until
all Obligations (other than any such obligations which by the terms thereof are
stated to survive termination of the Loan Documents) have been paid in full and
the Commitments terminated.

                      ARTICLE IV - CONDITIONS OF LENDING

     SECTION 4.01   Conditions Precedent to the Loans.  The obligation of the
                    ---------------------------------
Lenders to make the Loans to the Borrowers is subject to the satisfaction on a
date on or before February 22, 2002 of each of the following conditions
precedent:

          (a)  Executed Loan Documents.  Receipt by the Lenders of duly executed
               -----------------------
copies of:  this Agreement and each of the other Loan Documents, each in form
and substance reasonably acceptable to the Lenders.

          (b)  Authority Documents.
               -------------------

              (i)   With respect to each Credit Party that is a corporation,
receipt by the Lenders of the following:

                   (A)  Charter Documents.  Copies of the articles or
certificates of incorporation or other charter documents of such Credit Party
certified to be true and complete as of a recent date by the appropriate
Governmental Authority of the state or other jurisdiction of its incorporation
and certified by a secretary or assistant secretary of such Credit Party to be
true and correct as of the Closing Date.

                   (B)  Bylaws.  A copy of the bylaws of such Credit Party
certified by a secretary or assistant secretary of such Credit Party to be true
and correct as of the Closing Date.

                                     -28-
<PAGE>

                   (C)  Resolutions.  Copies of resolutions of the Board of
Directors of such Credit Party approving and adopting the Loan Documents to
which it is a party, the transactions contemplated therein and authorizing
execution and delivery thereof, certified by a secretary or assistant secretary
of such Credit Party to be true and correct and in force and effect as of the
Closing Date.

                   (D)  Good Standing.  Copies of certificates of good
standing, existence or its equivalent with respect to such Credit Party
certified as of a recent date by the appropriate Governmental Authorities of the
state or other jurisdiction of incorporation and each other jurisdiction in
which the failure to so qualify and be in good standing could reasonably be
expected to have a Material Adverse Effect on the business or operations of such
Credit Party in such jurisdiction.

                   (E)  Incumbency.  An incumbency certificate of such Credit
Party certified by a secretary or assistant secretary of such Credit Party to be
true and correct as of the Closing Date.

           (ii)    With respect to each Credit Party that is a limited liability
company, receipt by the Lenders of the following:

                   (A)  Certificate of Formation.  A copy of the Certificate of
Formation of such Credit Party certified to be true and complete as of a recent
date by the appropriate Governmental Authority of the state or other
jurisdiction of its formation and certified by the sole or managing member of
such Credit Party to be true and correct as of the Closing Date.

                   (B)  LLC Agreement.  A copy of the limited liability company
agreement or operating agreement of such Credit Party certified by the sole or
managing member of such Credit Party to be true and correct as of the Closing
Date.

                   (C)  Resolutions.  Copies of resolutions approving and
adopting the Loan Documents to which it is a party, the transactions
contemplated therein and authorizing execution and delivery thereof, certified
by the sole or managing member of such Credit Party to be true and correct and
in force and effect as of the Closing Date.

                   (D)  Good Standing.  Copies of certificates of good
standing, existence or its equivalent with respect to such Credit Party
certified as of a recent date by the appropriate Governmental Authorities of the
state or other jurisdiction of incorporation and each other jurisdiction in
which the failure to so qualify and be in good standing could reasonably be
expected to have a Material Adverse Effect on the business or operations of such
Credit Party in such jurisdiction.

                   (E)  Incumbency.  An incumbency certificate of such Credit
Party certified by the sole or managing member of such Credit Party to be true
and correct as of the Closing Date.

       (c) Opinion of Counsel.  Receipt by the Lenders of an opinion from legal
           ------------------
counsel to the Davel Credit Parties with respect to the Davel Credit Parties and
an opinion

                                     -29-
<PAGE>

from legal counsel to the PhoneTel Borrowers with respect to the PhoneTel
Borrowers, in each case in form and substance reasonably satisfactory to the
Lenders, addressed to the Lenders and dated the Closing Date.

          (d) Financial Statements.  Receipt by the Lenders of such financial
              --------------------
information regarding the Credit Parties and their Subsidiaries as they may
request, including, but not limited to, (i) the Form 10-Q filed with the
Securities Exchange Commission by each of (x) the Davel Parent and (y) PhoneTel,
in each case for the nine-month period ended September 30, 2001, (ii) interim
unaudited monthly financial statements for each of (x) the Davel Credit Parties
and (y) the PhoneTel Borrowers, in each case prepared in accordance with GAAP
(subject to normal year-end adjustments and the absence of footnotes), for the
trailing twelve-months ended as of the most recently available month end prior
to the Closing Date, (iii) pro forma projected monthly financial statements of
the Davel Credit Parties and the PhoneTel Borrowers on a combined basis for the
first eighteen (18) months following the Closing Date, which (A) give effect to
the Loans contemplated hereby and (B) reflect estimated accounting adjustments
as a consequence thereof, and (iv) projections of cash flow for each of the
Credit Parties and their Subsidiaries for the thirteen weeks following the
Closing Date, which give effect to the Loans contemplated hereby.

          (e) Ownership and Capital Structure.  Receipt of evidence and
              -------------------------------
information satisfactory to the Lenders regarding (i) the documentation to be
entered into by and among the Credit Parties, their shareholders, and/or any
officers, directors or managers of any Credit Parties in connection with this
Agreement, and (ii) the capital and ownership structure of the Credit Parties
and their Subsidiaries after giving effect to this Agreement.

          (f) Personal Property Collateral.  The Collateral Agent shall have
              ----------------------------
received, in form and substance reasonably satisfactory to the Collateral Agent:

              (i)    searches of Uniform Commercial Code ("UCC") filings in the
jurisdiction of the chief executive office of each Credit Party and each
jurisdiction where any Collateral is located and where a filing would need to be
made in order to perfect the Lenders' security interest in the Collateral,
copies of the financing statements on file in such jurisdictions and evidence
that no Liens exist other than Permitted Liens;

              (ii)   duly executed UCC financing statements for each appropriate
jurisdiction as it is necessary, in the Collateral Agent's sole discretion, to
perfect the Lenders' security interest in the Collateral;

              (iii)  searches of ownership of intellectual property in the
appropriate governmental offices as requested by the Collateral Agent and such
patent, trademark and copyright filings as requested by the Collateral Agent;

              (iv)   all certificates evidencing the collateral pledged to the
Collateral Agent pursuant to the Security Agreement, together with duly executed
in blank undated transfer powers attached thereto; and

                                     -30-
<PAGE>

               (v)   all instruments and chattel paper in the possession of a
Credit Party, as required by the Security Agreement, together with allonges or
assignments as may be necessary to perfect the Lenders' security interest in
such Collateral.

        (g)   Evidence of Insurance.  Receipt by the Collateral Agent of copies
              ---------------------
of certificates of insurance of the Credit Parties evidencing liability and
casualty insurance meeting the requirements set forth in the Loan Documents,
including, but not limited to, naming the Collateral Agent as additional insured
or loss payee on behalf of the Lenders.

        (h)   Consents.  Receipt by the Lenders of evidence that (i) all
              --------
governmental, shareholder and third party consents and approvals necessary in
connection with the financings and transactions contemplated hereby have been
received, and (ii) no condition or Requirement of Law exists which could
reasonably be likely to restrain, prevent or impose any material adverse
conditions on the financings or other transactions contemplated hereby.

        (i)   Litigation.  Except as set forth on Schedule 5.01(i), there shall
              ----------                          ----------------
not exist any pending or, to the knowledge of any Credit Party, threatened
action, suit, investigation or proceeding against a Credit Party or any of its
Subsidiaries.

        (j)   Officer's Certificates.  The Lenders shall have received
              ----------------------
certificates executed by a Responsible Officer of each of the Borrowers as of
the Closing Date stating that, except as set forth on Schedule 4.01(j), (i) the
                                                      ----------------
Credit Parties and each of their Subsidiaries are in compliance with all
existing material financial obligations after giving effect to the transactions
contemplated hereby, (ii) no action, suit, investigation or proceeding is
pending or, to the knowledge of any Credit Party, threatened in any court or
before any arbitrator or governmental instrumentality that purports to affect
the Credit Parties, any of their Subsidiaries or any transaction contemplated by
the Loan Documents, if such action, suit, investigation or proceeding could
reasonably be expected to have a Material Adverse Effect, (iii) the financial
statements and information delivered to the Lenders on or before the Closing
Date were prepared in good faith and in accordance with GAAP (subject, for
financial statements other than year-end financial statements, to normal year-
end adjustments and the absence of footnotes), (iv) since December 31, 2001,
there has been no development or event relating to or affecting a Credit Party
or any of its Subsidiaries which has had or would be reasonably expected to have
a Material Adverse Effect; and (v) immediately after giving effect to this
Credit Agreement, the other Loan Documents and all the transactions contemplated
therein to occur on such date, (A) no Default or Event of Default exists, and
(B) all representations and warranties contained herein and in the other Loan
Documents are true and correct in all material respects.

        (k)   Fees and Expenses.  The Borrowers shall have paid to each Lender a
              -----------------
fee equal to 1% of such Lender's Commitment and all fees and expenses due and
payable under Section 8.06.

        (l)   Material Adverse Effect.  Except as set forth on Schedule 4.01(j),
              -----------------------                          ----------------
no Material Adverse Effect and no material adverse change in the facts and
information regarding the Credit Parties and their Subsidiaries provided to the
Lenders shall have occurred since December 31, 2001.

                                     -31-
<PAGE>

              (m)   Other. Receipt and satisfactory review by the Lenders and
                    -----
their counsel of such other documents, instruments, agreements or information as
reasonably and timely requested by any Lender or its counsel, including, but not
limited to, shareholder agreements and information regarding management of the
Credit Parties and their Subsidiaries, litigation, tax, accounting, labor,
insurance, pension liabilities (actual or contingent), real estate leases,
material contracts, debt agreements, property ownership and contingent
liabilities of the Credit Parties and their Subsidiaries.

ARTICLE V - REPRESENTATIONS AND WARRANTIES OF THE CREDIT PARTIES

          SECTION 5.01   Representations and Warranties of the Credit Parties.
                         -----------------------------------------------------
Each of the Credit Parties hereby represents and warrants to the Lenders as
follows with respect to itself and its Subsidiaries:

              (a)   Organization and Good Standing.  Each Credit Party (i) is a
                    ------------------------------
corporation or limited liability company duly incorporated or organized, validly
existing and in good standing under the laws of the State (or other
jurisdiction) of its incorporation or organization, (ii) except as set forth in
Schedule 5.01(a), is duly qualified and in good standing as a foreign
corporation or limited liability company and authorized to do business in every
jurisdiction unless the failure to be so qualified, in good standing or
authorized could reasonably be expected to have a Material Adverse Effect, and
(iii) has the requisite corporate or limited liability company power and
authority to own its properties and to carry on its business as now conducted
and as proposed to be conducted.

              (b)   Due Authorization.  Each Credit Party (i) has the requisite
                    -----------------
corporate or limited liability company power and authority to execute, deliver
and perform this Credit Agreement and the other Loan Documents to which it is a
party and to incur the obligations herein and therein provided for and (i) is
duly authorized to, and has been authorized by all necessary corporate or
limited liability company action, to execute, deliver and perform this Credit
Agreement and the other Loan Documents to which it is a party.

              (c)   No Conflicts.   Neither the execution and delivery of the
                    ------------
Loan Documents, nor the consummation of the transactions contemplated therein,
nor performance of and compliance with the terms and provisions thereof by such
Credit Party will (i) violate or conflict with any provision of its articles or
certificate of incorporation, operating agreement, articles of organization or
bylaws, (ii) violate, contravene or materially conflict with any Requirement of
Law or any other law, regulation (including, without limitation, Regulation U,
Regulation T or Regulation X), order, writ, judgment, injunction, decree or
permit applicable to it, (iii) violate, contravene or conflict with contractual
provisions of, or cause an event of default under, any indenture, loan
agreement, mortgage, deed of trust, contract or other agreement or instrument to
which it is a party or by which it may be bound, the violation of which could
reasonably be expected to have a Material Adverse Effect, or (iv) result in or
require the creation of any Lien (other than those contemplated in or created in
connection with the Loan Documents) upon or with respect to its properties.

              (d)   Consents. Except for consents, approvals, authorizations and
                    --------
filings and registrations which have been obtained, no consent, approval,
authorization or order

                                     -32-
<PAGE>

of, or filing, registration or qualification with, any court or Governmental
Authority or third party in respect of any Credit Party is required in
connection with the execution, delivery or performance of this Credit Agreement
or any of the other Loan Documents by such Credit Party.

          (e) Enforceable Obligations.  This Credit Agreement and the other Loan
              -----------------------
Documents have been duly executed and delivered and constitute legal, valid and
binding obligations of each Credit Party enforceable against such Credit Party
in accordance with their respective terms, except as may be limited by
bankruptcy, insolvency, reorganization or moratorium laws or similar laws
relating to or affecting creditors' rights generally or by general equitable
principles.

          (f) No Default.  Except as set forth on Schedule 5.01(f), no Credit
              ----------                          ----------------
Party, nor any of their Subsidiaries, is in default in any respect under any
contract, lease, loan agreement, indenture, mortgage, security agreement or
other agreement or obligation to which it is a party or by which any of its
properties is bound which default could reasonably be expected to have a
Material Adverse Effect.  No Default or Event of Default has occurred or exists
except as previously disclosed in writing to the Lenders.

          (g) Ownership.  Each Credit Party, and each of its Subsidiaries, is
              ---------
the owner of, and has good and marketable title to, or has a valid license or
lease to use all of its respective assets (including, without limitation, its
Intellectual Property (as defined in Section 5.01(p))) and none of such assets
is subject to any Lien other than Permitted Liens.

          (h) Indebtedness.   The Credit Parties and their Subsidiaries
              ------------
have no Indebtedness except (i) as disclosed in the financial statements
referenced in Section 6.01(a), (ii) as set forth on Schedule 5.01(h) and (iii)
                                                    -----------------
as otherwise permitted by this Credit Agreement.

          (i) Litigation.  There are no actions, suits or legal, equitable,
              ----------
arbitration or administrative proceedings, pending or, to the knowledge of any
Credit Party, threatened against, any Credit Party or any of its Subsidiaries
which could reasonably be expected to have a Material Adverse Effect except as
set forth and described on Schedule 5.01(i).
                           ----------------

          (j) Taxes.  Each Credit Party, and each of its Subsidiaries, has
              -----
filed, or caused to be filed, all material tax returns (federal, state, local
and foreign) required to be filed and paid or caused to be paid (i) all material
amounts of taxes shown thereon to be due and payable (including interest and
penalties) and (ii) all material other taxes, fees, assessments and other
governmental charges (including mortgage recording taxes, documentary stamp
taxes and intangibles taxes) that are due and payable, except for such taxes (A)
which are not yet delinquent or (B) that are being contested in good faith and
by proper proceedings, and against which adequate reserves are being maintained
in accordance with GAAP.  To the knowledge of the Credit Parties, there are no
material amounts claimed to be due against any of them by any Governmental
Authority.

          (k) Compliance with Law.  Each Credit Party, and each of its
              -------------------
Subsidiaries, is in compliance with all Requirements of Law and all other laws,
rules, regulations, orders and decrees (including without limitation
Environmental Laws) applicable to

                                     -33-
<PAGE>

it, or to its properties, unless such failure to comply could not reasonably be
expected to have a Material Adverse Effect.

               (l)    ERISA.  Except as would not result or be reasonably
                      -----
expected to result in a Material Adverse Effect:

                      (i)    During the five-year period prior to the date on
which this representation is made or deemed made: (A) no Termination Event has
occurred, and, to the knowledge of the Credit Parties, no event or condition has
occurred or exists as a result of which any Termination Event is reasonably
expected to occur, with respect to any Plan; (B) no "accumulated funding
deficiency," as such term is defined in Section 302 of ERISA and Section 412 of
the Code, whether or not waived, has occurred with respect to any Plan; (C) each
Plan has been maintained, operated, and funded in compliance with its own terms
and in material compliance with the provisions of ERISA, the Code, and any other
applicable federal or state laws; and (D) no lien in favor or the PBGC or a Plan
has arisen or is reasonably expected to arise on account of any Plan.

                      (ii)   The actuarial present value of all "benefit
liabilities" (within the meaning of Section 4001 of ERISA) under each Single
Employer Plan (determined, utilizing the actuarial assumptions used to fund such
Plans), whether or not vested, did not, as of the last annual valuation date
prior to the date on which this representation is made or deemed made, exceed
the fair market current value as of such date of the assets of such Plan
allocable to such accrued liabilities.

                      (iii)  Except as described in Schedule 5.01(l), none of
                                                    ----------------
the Borrowers nor any ERISA Affiliate has incurred, or, to the knowledge of the
Credit Parties, is reasonably expected to incur, any withdrawal liability under
ERISA to any Multiemployer Plan or Multiple Employer Plan.  None of the
Borrowers nor any ERISA Affiliate has received any notification pursuant to
ERISA that any Multiemployer Plan is in reorganization (within the meaning of
Section 4241 of ERISA), is insolvent (within the meaning of Section 4245 of
ERISA), or has been terminated (within the meaning of Title IV of ERISA), and,
to the best knowledge of the Credit Parties, no Multiemployer Plan is reasonably
expected to be in reorganization, insolvent, or terminated.

                      (iv)   No nonexempt prohibited transaction (within the
meaning of Section 406 of ERISA or Section 4975 of the Code) or breach of
fiduciary responsibility has occurred with respect to a Plan which has subjected
or is reasonably expected to subject any Borrower or any ERISA Affiliate to any
liability under Sections 406, 409, 502(i), or 502(l) of ERISA or Section 4975 of
the Code, or under any agreement or other instrument pursuant to which any
Borrower or any ERISA Affiliate has agreed or is required to indemnify any
person against any such liability.

                      (v)    The present value of the liability of each of the
Borrowers and their respective Subsidiaries and each ERISA Affiliate for post-
retirement welfare benefits to be provided to their current and former employees
under Plans which are welfare benefit plans (as defined in Section 3(1) of
ERISA), net of all assets under all such Plans allocable to such benefits, are
reflected on the Financial Statements in accordance with FASB 106.

                                     -34-
<PAGE>

               (vi) Each Plan which is a welfare plan (as defined in Section
3(1) of ERISA) to which Sections 601-609 of ERISA and Section 4980B of the Code
apply has been administered in material compliance with such sections.

          (m)  Subsidiaries. Set forth on Schedule 5.01(m) is a complete and
               ------------               ----------------
accurate list of all Subsidiaries of each Credit Party.  Information on Schedule
                                                                        --------
5.01(m) includes jurisdiction of incorporation or organization, the
-------
organizational identification number (if available), the number of shares of
each class of Capital Stock or other equity interests outstanding, the number
and percentage of outstanding shares of each class owned (directly or
indirectly) by such Credit Party; and the number and effect, if exercised, of
all outstanding options, warrants, rights of conversion or purchase and all
other similar rights with respect thereto.  The outstanding Capital Stock and
other equity interests of all such Subsidiaries is validly issued, fully paid
and, with respect to any Subsidiary that is a corporation, non-assessable and is
owned by each such Credit Party, directly or indirectly, free and clear of all
Liens (other than those arising under or contemplated in connection with the
Loan Documents).  Other than as set forth in Schedule 5.01(m), neither any
                                             ----------------
Credit Party nor any Subsidiary thereof has outstanding any securities
convertible into or exchangeable for its Capital Stock nor does any such Person
have outstanding any rights to subscribe for or to purchase or any options for
the purchase of, or any agreements providing for the issuance (contingent or
otherwise) of, or any calls, commitments or claims of any character relating to
its Capital Stock.  Schedule 5.01(m) may be updated from time to time by the
                    ----------------
Borrowers by giving written notice thereof to the Lenders.

          (n)  Government Regulation.
               ---------------------

               (i)   No part of the proceeds of the Loans will be used, directly
or indirectly, for the purpose of purchasing or carrying any "margin stock"
within the meaning of Regulation U, or for the purpose of purchasing or carrying
or trading in any securities. If requested by any Lender, each of the Borrowers
will furnish to each Lender a statement to the foregoing effect in conformity
with the requirements of FR Form U-1 referred to in Regulation U. No
Indebtedness being reduced or retired out of the proceeds of the Loans was or
will be incurred for the purpose of purchasing or carrying any margin stock
within the meaning of Regulation U or any "margin security" within the meaning
of Regulation T. "Margin stock" within the meaning of Regulation U does not
constitute more than 25% of the value of the consolidated assets of the Credit
Parties and their Subsidiaries. None of the transactions contemplated by the
Loan Documents (including, without limitation, the direct or indirect use of the
proceeds of the Loans) will violate or result in a violation of the Securities
Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, or
regulations issued pursuant thereto, or Regulation T, U or X.

               (ii)  No Credit Party, nor any of their Subsidiaries, is subject
to regulation under the Public Utility Holding Company Act of 1935, the Federal
Power Act or the Investment Company Act of 1940, each as amended. In addition,
no Credit Party, nor any of their Subsidiaries, is (A) an "investment company"
registered or required to be registered under the Investment Company Act of
1940, as amended, and is not controlled by such a company, or (B) a "holding
company", or a "subsidiary company" of a "holding company", or an "affiliate" of

                                     -35-
<PAGE>

a "holding company" or of a "subsidiary" of a "holding company", within the
meaning of the Public Utility Holding Company Act of 1935, as amended.

               (iii) No director, executive officer or principal shareholder of
any Credit Party or any of their Subsidiaries is a director, executive officer
or principal shareholder of any Lender. For the purposes hereof the terms
"director", "executive officer" and "principal shareholder" (when used with
reference to any Lender) have the respective meanings assigned thereto in
Regulation O issued by the Board of Governors of the Federal Reserve System.

               (iv)  Each Credit Party and each Subsidiary of a Credit Party is
current with all material reports and documents, if any, required to be filed
with any state or federal securities commission or similar agency and is in full
compliance in all material respects with all applicable rules and regulations of
such commissions.

          (o)  Environmental Matters. Except as would not cause or reasonably be
               ---------------------
expected to cause a Material Adverse Effect:

               (i)    Each of the Credit Parties is in compliance with all
applicable Environmental Laws.

               (ii)   Each of the Real Properties that a Credit Party owns or
leases and all operations at such Real Properties is in compliance with all
applicable Environmental Laws, and there is no violation of any Environmental
Law with respect to such Real Properties or the businesses operated by the
Credit Parties or any of their Subsidiaries (the "Businesses"), and there are no
                                                  ----------
conditions relating to the Businesses or such Real Properties that would
reasonably be expected to give rise to liability under any applicable
Environmental Laws.

               (iii)  No Credit Party has received any written notice of, or
inquiry from any Governmental Authority regarding, any violation, alleged
violation, non-compliance, liability or potential liability regarding Hazardous
Materials or compliance with Environmental Laws with regard to any of the Real
Properties or the businesses, nor, to the knowledge of a Credit Party or any of
its Subsidiaries, is any such notice being threatened.

               (iv)   Hazardous Materials have not been transported or disposed
of from the Real Properties that a Credit Party owns or leases, or generated,
treated, stored or disposed of at, on or under any of such Real Properties or
any other location, in each case by, or on behalf or with the permission of, a
Credit Party or any of its Subsidiaries in a manner that would give rise to
liability under any applicable Environmental Laws.

               (v)    No judicial proceeding or governmental or administrative
action is pending or, to the knowledge of a Credit Party or any of its
Subsidiaries, threatened, under any Environmental Law to which a Credit Party or
any of its Subsidiaries is or will be named as a party, nor are there any
consent decrees or other decrees, consent orders, administrative orders or other
orders, or other administrative or judicial requirements outstanding under any
Environmental Law with respect to a Credit Party or any of its Subsidiaries, or
the Real Properties.

                                     -36-
<PAGE>

               (vi)   There has been no release (including, without limitation,
disposal) or threat of release of Hazardous Materials at or from the Real
Properties that a Credit Party owns or leases, or arising from or related to the
operations of a Credit Party or any of its Subsidiaries in connection with such
Real Properties or otherwise in connection with the Businesses where such
release constituted a violation of, or would give rise to liability under, any
applicable Environmental Laws.

               (vii)  None of the Real Properties that a Credit Party owns or
leases contains, or has previously contained, any Hazardous Materials at, on or
under such Real Properties in amounts or concentrations that, if released,
constitute or constituted a violation of, or could give rise to liability under,
Environmental Laws.

               (viii) No Credit Party, nor any of its Subsidiaries, has assumed
any liability of any Person (other than another Credit Party, or one of its
Subsidiaries) under any Environmental Law.

          (p)  Intellectual Property. Each Credit Party owns, or has the legal
               ---------------------
right to use, all patents, trademarks, tradenames, copyrights, technology, know-
how and processes (the "Intellectual Property") necessary for each of them to
                        ---------------------
conduct its business as currently conducted except for those the failure to own
or have such legal right to use would not have or be reasonably expected to have
a Material Adverse Effect.  Except as could not reasonably be expected to have a
Material Adverse Effect, (i) no holding, decision or judgment has been rendered
by any Governmental Authority which would limit, cancel or question the validity
of any Intellectual Property and (ii) no action or proceeding is pending seeking
to limit, cancel or question the validity of any Intellectual Property, or
which, if adversely determined, would have a Material Adverse Effect on the
value of any Intellectual Property.  Set forth on Schedule 5.01(p) is a list of
                                                  ----------------
all patents, registered and material unregistered trademarks, tradenames and
registered copyrights owned by each Credit Party or that any Credit Party has
the right to use.  Except as provided on Schedule 5.01(p), no claim has been
                                         ----------------
asserted against any Credit Party or its Subsidiaries in writing and is pending
by any Person challenging a Credit Party's right to use any Intellectual
Property, which is owned by such Credit Party or its Subsidiaries or that such
Credit Party or its Subsidiaries has a right to use, or the validity of any such
Intellectual Property, nor does any Credit Party have knowledge of any such
claim, and to the Credit Parties' knowledge, neither the Credit Parties nor any
of their Subsidiaries infringes any Intellectual Property of any other Person,
except for such claims that in the aggregate, could not reasonably be expected
to have a Material Adverse Effect.  Schedule 5.01(p) may be updated from time to
                                    ----------------
time by the Borrowers by giving written notice thereof to the Lenders.

          (q)  Investments. All Investments of each Credit Party and its
               -----------
Subsidiaries are (i) as set forth on Schedule 5.01(q) or (ii) other Permitted
                                     ----------------
Investments.

          (r)  Location of Collateral. Set forth on Schedule 5.01(r)(i) is a
               ----------------------               -------------------
list of all Real Properties with street address, county and state where located.
Set forth on Schedule 5.01(r)(ii) is a list of the chief executive office,
             --------------------
principal place of business and jurisdiction of organization of each Credit
Party.  All personal property of the Credit Parties is located within the fifty
states of the United States and the District of Columbia unless a Credit Party
informs the Lenders in writing otherwise.  Schedules 5.01(r)(i) and 5.01(r)(ii)
                                           --------------------     -----------
may be

                                     -37-
<PAGE>

updated from time to time by the Borrowers by giving written notice thereof to
the Lenders. As of the Closing Date, none of the Credit Parties owns any Real
Properties.

          (s)  Disclosure. Neither this Agreement nor any financial statements
               ----------
delivered to the Lenders nor any other document, certificate or statement
furnished to the Lenders by or on behalf of any Credit Party in connection with
the transactions contemplated hereby contains any untrue statement of a material
fact or omits to state a material fact necessary in order to make the statements
contained therein or herein, taken as a whole, not misleading in light of the
circumstances under which such information was provided.

          (t)  Licenses, etc. The Credit Parties have obtained and hold in full
               -------------
force and effect, all franchises, licenses, permits, certificates,
authorizations, qualifications, accreditations, easements, rights of way and
other rights, consents and approvals which are necessary for the operation of
their respective businesses as presently conducted, except where the failure to
obtain same could not reasonably be expected to have a Material Adverse Effect.

          (u)  Collateral Documents. The Collateral Documents create valid
               --------------------
security interests in, and Liens on, the Collateral purported to be covered
thereby, which security interests and Liens are currently (or will be, upon the
filing of appropriate financing statements in favor of the Lenders) perfected
security interests and Liens, prior to all other Liens other than Permitted
Liens.

          (v)  Financial Condition. The financial statements delivered to the
               -------------------
Lenders prior to the Closing Date and pursuant to Section 4.01(d):  (i) have
been prepared in accordance with GAAP (subject, in the case of financial
statements other than year-end financial statements, to normal year-end
adjustments and the absence of footnotes), and (ii) present fairly in all
material respects (on the basis disclosed in the footnotes to such financial
statements, if any) the consolidated and consolidating (as applicable) financial
condition, results of operations and cash flows of each of the Davel Credit
Parties and their Subsidiaries and the PhoneTel Borrowers, as applicable, as of
such date and for such periods.

          (w)  Sale of Assets. Except as set forth on Schedule 5.01(w), since
               --------------                         ----------------
September 30, 2001, there has been no sale, transfer or other disposition by any
Credit Party or any of their Subsidiaries of any material part of the business
or Property of the Credit Parties, taken as a whole, and no purchase or other
Acquisition by any of them of any business or Property (including any Capital
Stock of any other Person) material in relation to the consolidated financial
condition of the Credit Parties, taken as a whole, in each case which is not (i)
reflected in the most recent financial statements delivered to the Lenders
pursuant to Section 4.01(d) or in the notes thereto or (ii) otherwise permitted
by the terms of this Credit Agreement and communicated to the Lenders.

          (x)  Use of Proceeds. The proceeds of the Loans will be used solely
               ---------------
for the purposes specified in Section 2.06.

                                     -38-
<PAGE>

                  ARTICLE VI - COVENANTS OF THE CREDIT PARTIES

     SECTION 6.01   Affirmative Covenants. Each Credit Party hereby covenants
                    ---------------------
and agrees that from the date of this Agreement and, thereafter, so long as all
of the Obligations have not been paid in full:

          (a)  Information Covenants. The Credit Parties will furnish, or cause
               ---------------------
to be furnished, to each of the Lenders:

               (i)   Annual Financial Statements. As soon as available, and in
                     ---------------------------
any event within 90 days after the close of each fiscal year of the Borrowers,
beginning with the fiscal year ended December 31, 2001, a consolidated balance
sheet and income statement of (A)(1) the Davel Credit Parties and their
Subsidiaries and (2) the PhoneTel Borrowers, or (B) if the Merger shall have
become effective before the beginning of or during such fiscal year, of the
Davel Parent and its Subsidiaries, in each case as of the end of such fiscal
year, together with related consolidated statements of cash flows for such
fiscal year, setting forth in comparative form, if practical, consolidated
figures for the preceding fiscal year, all such consolidated financial
information described above to be in reasonable form and detail and audited by
independent certified public accountants reasonably acceptable to the Lenders
and whose opinion shall be to the effect that such financial statements have
been prepared in accordance with GAAP (except for changes with which such
accountants concur) and shall not be limited as to the scope of the audit or
qualified in any manner (except for the opinions with respect to the fiscal year
2001 financial statements, which may be qualified).

               (ii)  Interim Financial Statements. As soon as available, and in
                     ----------------------------
any event within 45 days after the close of each fiscal quarter of the Borrowers
and within 30 days after the end of each calendar month, a consolidated balance
sheet and income statement of (A)(1) the Davel Credit Parties and their
Subsidiaries and (2) the PhoneTel Borrowers, or (B) if the Merger shall have
become effective before the end of such fiscal quarter or such calendar month,
as the case may be, of the Davel Parent and its Subsidiaries, in each case, as
of the end of such fiscal quarter or calendar month, as the case may be,
together with related consolidated statements of cash flows for such fiscal
quarter or calendar month, as applicable, in the case of the income statement
and statement of cash flow setting forth in comparative form, if practical,
consolidated figures for the corresponding period of the preceding fiscal year
and in the case of the balance sheet setting forth in comparative form, if
practical, consolidated figures for the corresponding last date of the prior
fiscal year, all such financial information described above to be in reasonable
form and detail and reasonably acceptable to the Lenders, and accompanied by a
certificate of the chief financial officer of the Borrower to the effect that
such quarterly financial statements fairly present in all material respects the
financial condition of the Davel Credit Parties and their Subsidiaries or the
PhoneTel Borrowers, as applicable, and have been prepared in accordance with
GAAP (subject to normal year-end adjustments and the absence of footnotes).

               (iii) Officer's Certificate. At the time of delivery of the
                     ---------------------
financial statements provided for in Sections 6.01(a)(i) and 6.01(a)(ii) above,
a certificate of the chief financial officers or officer of the Davel Borrower
and the PhoneTel Borrowers, substantially in the form of Exhibit 6.01(a), (i)
                                                         ---------------
demonstrating compliance with the financial

                                     -39-
<PAGE>

covenants contained in Section 6.01(b) by calculation thereof as of the end of
each such period, (ii) demonstrating compliance with any other terms of this
Credit Agreement as reasonably requested by the Lenders and (iii) stating that
no Default or Event of Default exists, or if any Default or Event of Default
does exist, specifying the nature and extent thereof and what action the
Borrowers propose to take with respect thereto. If necessary, the Borrowers
shall deliver financial statements prepared in accordance with GAAP as of the
Closing Date, to the extent GAAP has changed since the Closing Date, in order to
show compliance with the terms of this Credit Agreement, including Section
6.01(b).

               (iv)   Annual Business Plan and Budgets. As soon as available,
                      --------------------------------
and in any event within 90 days after the end of each fiscal year of the
Borrowers, an annual business plan and budget of the Credit Parties and their
Subsidiaries on a combined and consolidated basis, as applicable, containing,
among other things, pro forma monthly financial projections for the next fiscal
year.

               (v)    Accountant's Certificate. Within the period for delivery
                      ------------------------
of the annual financial statements provided in Section 6.01(a)(i), a certificate
of the accountants conducting the annual audit stating that they have reviewed
this Credit Agreement and stating further whether, in the course of their audit,
they have become aware of any Default or Event of Default of a financial nature
and, if any such Default or Event of Default exists, specifying the nature and
extent thereof.

               (vi)   Auditor's Reports. Promptly upon receipt thereof, a copy
                      -----------------
of any "management letter" submitted by independent accountants to any of the
Credit Parties or their Subsidiaries in connection with any annual, interim or
special audit of the books of any such Person.

               (vii)  Reports. Promptly upon transmission or receipt thereof,
                      -------
(A) copies of any public filings and registrations with, and reports to or from,
the Securities and Exchange Commission, or any successor agency, and copies of
all financial statements, proxy statements, notices and reports as any of the
Credit Parties and their Subsidiaries shall send to their shareholders generally
in their capacity as shareholders and (b) upon the written request of the
Lenders, all material reports and written information to and from the United
States Environmental Protection Agency, or any state or local agency responsible
for environmental matters, the United States Occupational Health and Safety
Administration, or any state or local agency responsible for health and safety
matters, or any successor agencies or authorities concerning material
environmental, health or safety matters.

               (viii) Notices. Promptly (and in any event within five Business
                      -------
Days) after a Responsible Officer of a Credit Party obtains knowledge thereof,
notice of (A) the occurrence of an event or condition consisting of a Default or
Event of Default, specifying the nature and existence thereof and what action
the Credit Parties propose to take with respect thereto, and (B) the occurrence
of any of the following with respect to a Credit Party or any Subsidiary of a
Credit Party: (1) the pendency or commencement of any litigation, arbitral or
governmental proceeding against a Credit Party or any of its Subsidiaries which
if adversely determined could reasonably be expected to have a Material Adverse
Effect, (2) the institution of any proceedings against a Credit Party or any of
its Subsidiaries with respect to, or the receipt of

                                     -40-
<PAGE>

written notice by such Person of potential liability or responsibility for
violation, or alleged violation of any federal, state or local law, rule or
regulation (including but not limited to, Environmental Laws) the violation of
which could reasonably be expected to have a Material Adverse Effect, (3) any
loss of or damage to any Property of a Credit Party or its Subsidiaries or the
commencement of any proceeding for the condemnation or other taking of any
Property of a Credit Party or its Subsidiaries, if such loss, damage or
proceeding has had or could reasonably be expected to have a Material Adverse
Effect, (4) if it could cause or be reasonably expected to cause a Material
Adverse Effect, any (x) non-renewal, cancellation, termination, revocation,
suspension, impairment or material modification of any FCC License or State
License or the occurrence of any event or the existence of any circumstances
which, in the reasonable judgment of a Credit Party, is likely to lead to any
non-renewal, cancellation, termination, revocation, suspension, impairment or
material modification of any FCC License or State License, (y) default or
forfeiture with respect to any FCC License or State License or (z) hearing
designation order concerning any FCC or State application filed by any Credit
Party or any FCC License or State License held by any Credit Party or (5) any
order or decision by the FCC that would have a significant impact on the
business of the Credit Parties and their Subsidiaries, taken as a whole.

               (ix)   ERISA. Promptly (and in any event within five Business
                      -----
Days) after any of the Credit Parties or any of their Subsidiaries or any ERISA
Affiliate obtains knowledge thereof, notice of (A) any event or condition,
including, but not limited to, any Reportable Event, that constitutes, or is
reasonably expected to result in, a Termination Event; (B) with respect to any
Multiemployer Plan, the receipt of notice as prescribed in ERISA or otherwise of
any withdrawal liability assessed against the Credit Parties or any of their
Subsidiaries or any of their ERISA Affiliates, or of a determination that any
Multiemployer Plan is in reorganization or insolvent (both within the meaning of
Title IV of ERISA); (C) the failure to make full payment on or before the due
date (including extensions) thereof of all amounts which a Credit Party or any
of its Subsidiaries or any of its ERISA Affiliates is required to contribute to
each Plan pursuant to such Plan's terms and as required to meet the minimum
funding standard set forth in Section 302 of ERISA and Section 412 of the Code
with respect thereto; or (D) any change in the funding status of any Plan that
could have a Material Adverse Effect; together, with a description of any such
event or condition or a copy of any such notice and a statement by the principal
financial officer of the Borrowers briefly setting forth the details regarding
such event, condition, or notice, and the action, if any, which has been or is
being taken or is proposed to be taken by the Credit Parties or any of their
Subsidiaries with respect thereto. Promptly upon request, the Credit Parties or
any of their Subsidiaries shall furnish each of the Lenders with such additional
information concerning any Plan as may be reasonably requested by the Lenders,
including, but not limited to, copies of each annual report/return (Form 5500
series), as well as all schedules and attachments thereto required to be filed
with the Department of Labor and/or the Internal Revenue Service pursuant to
ERISA and the Code, respectively, for each "plan year" (within the meaning of
Section 3(39) of ERISA).

               (x)    Environmental.
                      --------------

                      (A) Subsequent to a notice from any Governmental Authority
where the subject matter of such notice could reasonably be expected to have a
Material Adverse Effect, or during the existence of an Event of Default, upon
the reasonable written request of Lenders, furnish, at the Credit Parties'
expense, a report of an environmental

                                     -41-
<PAGE>

assessment of reasonable scope, form and depth, including, where appropriate,
invasive soil or groundwater sampling, by a consultant reasonably acceptable to
the Lenders addressing the subject of such notice or, if during the existence of
an Event of Default, regarding any release or threat of release of Hazardous
Materials on any Real Property and the compliance by the Credit Parties with
Environmental Laws. If the Credit Parties fail to deliver such an environmental
report within sixty (60) days after receipt of such written request, then the
Lenders may arrange for same, and the Credit Parties hereby grant to the Lenders
and its representatives reasonable access to the Real Properties and a license
of a scope reasonably necessary to undertake such an assessment (including,
where appropriate, invasive soil or groundwater sampling). The reasonable cost
of any assessment arranged for by the Lenders pursuant to this provision will be
payable by the Credit Parties on demand and added to the obligations secured by
the Collateral Documents.

                      (B) Each Credit Party will conduct and complete all
investigations, studies, sampling, and testing and all remedial, removal, and
other actions required under the Environmental Laws to address all Hazardous
Materials on, from, or affecting any Real Property to the extent necessary to be
in compliance with all Environmental Laws and all other applicable federal,
state and local laws, regulations, rules and policies and with the orders and
directives of all Governmental Authorities exercising jurisdiction over such
real property to the extent any failure would have or be reasonably expected to
have a Material Adverse Effect.

               (xi)   Coin Volume Report. Within 30 days after the end of each
                      ------------------
month, a report showing the total coin volume and the average coin volume by
phone for the prior month, together with a comparison of such total coin volume
and individual coin volume for the same month during the prior fiscal year, in
each case in a form reasonably acceptable to the Lenders.

               (xii)  Bi-Weekly Cash Flow Forecasts. On the fifth Business Day
                      -----------------------------
of every other week, a week-by-week forecast of the projected cash flows of the
Credit Parties and their Subsidiaries on a consolidated and combined basis, as
applicable, for the thirteen (13) week period commencing as of the first
Business Day of such week, including without limitation, (A) the total coin
volume and (B) weighted-average coin volume by phone (in each case, based on
daily bank deposits) for such period and cumulative from January 1, 2002,
together with a statement of the historical cash flows of the Credit Parties and
their Subsidiaries including without limitation, (A) the total coin volume and
(B) weighted-average coin volume by phone for such period and cumulative from
January 1, 2002 (in each case, based on daily bank deposits), and a
reconciliation to the then most recently delivered forecast pursuant to this
clause for the period commencing on the first Business Day of such recently
delivered forecast and ending on the last Business Day of the then most recently
ended week, each such forecast, historical cash flow statement and
reconciliation report to be in a form reasonably acceptable to the Lenders.

               (xiii) Other Information. With reasonable promptness upon any
                      -----------------
such request, such other information regarding the business, properties or
financial condition of the Credit Parties and their Subsidiaries as the Lenders
may reasonably request.

                                     -42-
<PAGE>

          (b)  Financial Covenants.

               (i)    Budget Compliance. The Credit Parties shall not pay
                      -----------------
expenses in cash, nor shall they permit their Subsidiaries to pay expenses in
cash, during any year-to-date period ending as of the last day of any calendar
month, in amounts which would cause the aggregate amount of expenses paid for in
cash with respect to any category set forth in the Budget for such year-to-date
period to exceed the amount set forth in the Budget (designated therein as
"Cumulative") and corresponding to such category for such period by an amount in
excess of 10% of such amount set forth in the Budget.

               (ii)   Minimum EBITDA. The Credit Parties shall not permit EBITDA
                      --------------
for any fiscal period beginning, in each case, on January 1, 2002 and ending on
the last day of each month set forth below, taken as one accounting period, to
be less than the amount set forth opposite such month below:

<TABLE>
<CAPTION>
Period Ending                                       EBITDA
-------------                                       ------
<S>                                             <C>
January, 2002                                   $   (850,000)
February, 2002                                    (1,000,000)
March, 2002                                         (600,000)
April, 2002                                          924,000
May, 2002                                          1,597,000
June, 2002                                         2,236,000
July, 2002                                         3,504,000
August, 2002                                       4,833,000
September, 2002                                    8,074,000
October, 2002                                      9,183,000
November, 2002                                    10,054,000
December, 2002                                    15,779,000
January, 2003                                     16,668,000
February, 2003                                    17,415,000
March, 2003                                       18,522,000
April, 2003                                       19,147,000
May, 2003                                         19,764,000
June, 2003                                        21,666,000
July, 2003                                        21,885,000
</TABLE>

               (iii)  Minimum Adjusted EBITDA. The Credit Parties shall not
                      -----------------------
permit Adjusted EBITDA for any fiscal period beginning, in each case, on January
1, 2002 and ending on the last day of each month set forth below, taken as one
accounting period, to be less than the amount set forth opposite such month
below:

<TABLE>
<CAPTION>
Period Ending                                       EBITDA
-------------                                       ------
<S>                                             <C>
January, 2002                                   $   (850,000)
February, 2002                                    (1,000,000)
March, 2002                                         (600,000)
April, 2002                                           74,000
</TABLE>

                                     -43-
<PAGE>

<TABLE>
<S>                                             <C>
May, 2002                                            747,000
June, 2002                                           536,000
July, 2002                                         1,804,000
August, 2002                                       3,133,000
September, 2002                                    4,391,000
October, 2002                                      5,500,000
November, 2002                                     6,371,000
December, 2002                                     7,596,000
January, 2003                                      8,614,000
February, 2003                                     9,431,000
March, 2003                                       10,255,000
April, 2003                                       10,880,000
May, 2003                                         11,497,000
June, 2003                                        13,116,000
</TABLE>

          (c)  Preservation of Existence and Franchises. Each of the Credit
               ----------------------------------------
Parties will do all things necessary to preserve and keep in full force and
effect its existence, rights, franchises and authority except as permitted by
Section 6.02(d).

          (d)  Books and Records. Each of the Credit Parties will, and will
               -----------------
cause its Subsidiaries to, keep complete and accurate books and records of its
transactions in accordance with GAAP (including the establishment and
maintenance of appropriate reserves).

          (e)  Compliance with Law and Licenses. Each of the Credit Parties
               --------------------------------
will, and will cause its Subsidiaries to, (i) comply with all laws, rules,
regulations and orders, and all applicable restrictions imposed by all
Governmental Authorities, applicable to it and its property (including, without
limitation, Environmental Laws), and (b) comply with and maintain all FCC
Licenses and State Licenses, unless such noncompliance or nonmaintenance could
not reasonably be expected to have a Material Adverse Effect.

          (f)  Payment of Taxes and Claims. Each of the Credit Parties will pay,
               ---------------------------
settle or discharge (i) all taxes, assessments and governmental charges or
levies imposed upon it, or upon its income or profits, or upon any of its
properties, before they shall become delinquent and (ii) all lawful claims
(including claims for labor, materials and supplies) which, if unpaid, might
give rise to a Lien upon any of its properties; provided, however, that a Credit
                                                --------  -------
Party shall not be required to pay any such tax, assessment, charge, levy, claim
or Indebtedness which is being contested in good faith by appropriate
proceedings and as to which adequate reserves therefor have been established in
accordance with GAAP, unless the failure to make any such payment (A) would give
rise to an immediate right to foreclose or collect on a Lien securing such
amounts or (B) could reasonably be expected to have a Material Adverse Effect.

          (g)  Insurance. Each of the Credit Parties will at all times maintain
               ---------
in full force and effect insurance (including worker's compensation insurance,
liability insurance, casualty insurance and business interruption insurance)
from insurance companies having a rating of at least A by Best's Rating
Services, in such amounts, covering such risks and liabilities and with such
deductibles or self-insurance retentions as are in accordance with normal
industry

                                     -44-
<PAGE>

practice. The present insurance coverage of the Credit Parties and their
Subsidiaries is outlined as to carrier, policy number, expiration date, type and
amount on Schedule 6.01(g). Schedule 6.01(g) shall be amended and updated by the
          ----------------  ----------------
Credit Parties on an annual basis or upon the request of the Lenders.

          (h)  Maintenance of Property. Each of the Credit Parties will maintain
               -----------------------
and preserve its properties and equipment in good repair, working order and
condition, normal wear and tear excepted (subject to casualty events), and will
make, or cause to be made, in such properties and equipment from time to time
all repairs, renewals, replacements, extensions, additions, betterments and
improvements thereto as may be needed or proper, to the extent and in the manner
customary for companies in similar businesses.

          (i)  Collateral.
               ----------

               (i)  If, subsequent to the Closing Date, a Credit Party shall (A)
acquire any real property, any patented, registered or applied for intellectual
property or any securities or (B) acquire any other personal property required
to be delivered to the Collateral Agent as Collateral hereunder or under any of
the Collateral Documents, the Borrowers shall immediately notify the Collateral
Agent of same.

               (ii) Each Credit Party shall (within 30 days of such request)
take such action, as reasonably requested by the Collateral Agent and at its own
expense, to ensure that the Lenders have a perfected Lien in all owned real
property and such personal property of the Credit Parties as set forth in the
Security Agreement (whether now owned or hereafter acquired), subject only to
Permitted Liens. Such actions to be required by the Collateral Agent may
include, but are not limited to, delivery of mortgages, real estate title
insurance policies, surveys, flood certificates, zoning certificates,
environmental reports, valuations, UCC financing statements, patent, trademark
or copyright filings and legal opinions with respect thereto. Upon the request
of the Collateral Agent, the Borrowers shall provide such information as to the
location of the personal property of the Credit Parties as reasonably requested
by the Collateral Agent.

          (j)  Audits/Inspections. Upon reasonable notice and during normal
               ------------------
business hours, each Credit Party will permit representatives appointed by
Lenders, including, without limitation, independent accountants, agents,
attorneys and appraisers to visit and inspect such Credit Party's property,
including its books and records, its accounts receivable and inventory, its
facilities and its other business assets, and to make photocopies or photographs
thereof and to write down and record any information such representative obtains
and shall permit the Lenders or its representatives to investigate and verify
the accuracy of information provided to the Lenders, including, without
limitation, the performance of collateral valuation reviews from time to time
and to discuss all such matters with the officers, employees and representatives
of the Credit Parties. The Credit Parties shall reimburse the Lenders for all
costs and expenses actually incurred by it in conducting each such review;
provided that, if an Event of Default has not occurred, the Credit Parties shall
not be required to reimburse the Lenders more than, in any one fiscal year, the
lesser of $7,500 per year or $500 per person per day plus actual out of pocket
expenses.

                                     -45-
<PAGE>

          (k)  Additional Credit Parties. At the time any Person becomes a
               -------------------------
Subsidiary of a Credit Party, the Borrowers shall so notify the Lenders and
promptly thereafter (but in any event within 30 days after the date thereof)
shall cause such Person to (i) if it is a Domestic Subsidiary, execute a Joinder
Agreement, (ii) cause all of the Capital Stock of such Person (if it is a
Domestic Subsidiary) or 65% of the Capital Stock of such Person (if it is a
Material First Tier Foreign Subsidiary) to be delivered to the Collateral Agent
(together with undated stock powers signed in blank) and pledged to the
Collateral Agent pursuant to an appropriate pledge agreement (or a joinder to
the existing Security Agreement) and otherwise in a form reasonably acceptable
to the Collateral Agent, (iii) if such Person is a Domestic Subsidiary, pledge
all of its assets to the Collateral Agent pursuant to a security agreement in
substantially the form of the Security Agreement (or a joinder to the existing
Security Agreement) and otherwise in a form reasonably acceptable to the
Collateral Agent, (iv) if such Person is a Domestic Subsidiary and has any
Subsidiaries, (A) deliver all of the Capital Stock of such Domestic Subsidiaries
owned by it and 65% of the stock of the Material First Tier Foreign Subsidiaries
owned by it (together with undated stock powers signed in blank) to the
Collateral Agent and (B) execute a pledge agreement (or a joinder to the
existing Security Agreement) and otherwise in a form acceptable to the
Collateral Agent, (v) if such Person is a Domestic Subsidiary and owns or leases
any real property, execute any and all necessary mortgages, deeds of trust,
deeds to secure debt or other appropriate real estate collateral documentation
in a form acceptable to the Collateral Agent (or, if reasonably requested by the
Collateral Agent, cause to be delivered in a commercially reasonable manner a
landlord waiver or estoppel letter with respect thereto in a form acceptable to
the Collateral Agent), (vi) deliver such other documentation as the Collateral
Agent may reasonably request in connection with the foregoing, including,
without limitation, appropriate UCC-1 financing statements, real estate title
insurance policies, surveys, environmental reports, valuations, flood
certificates, zoning certificates, certified resolutions and other
organizational and authorizing documents of such Person and favorable opinions
of counsel to such Person (which shall cover, among other things, the legality,
validity, binding effect and enforceability of the documentation referred to
above), all in form, content and scope reasonably satisfactory to the Collateral
Agent and (vii) provide to the Lenders (x) a new Schedule 5.01(m) which shall
                                                 ----------------
reflect the information regarding such new Subsidiary required by Section
5.01(m), and (y) if applicable, a new Schedule to the Security Agreement which
                                      --------
shall reflect the pledge of the Capital Stock of such new Subsidiary.

          (l)  Location Contracts. The Borrowers shall notify the Collateral
               ------------------
Agent if at any time a Location Contract evidences more than seven and one-half
percent (7 1/2%) of the consolidated revenues of the Credit Parties and their
Subsidiaries.  The Borrowers shall take such action as reasonably requested by
the Collateral Agent to ensure that either (a) any such Location Contract is
assignable or (b) the land owner or operator that is party to such Location
Contract has consented in writing to the security interest of the Lenders
therein.

     SECTION 6.02   Negative Covenants. Each Credit Party hereby covenants and
                    ------------------
agrees that from the date of this Agreement and, thereafter, so long as all
amounts under this Agreement and the Registered Note have not been paid in full:

          (a)  Indebtedness. No Credit Party will, nor will it permit any of its
               ------------
Subsidiaries to, contract, create, incur, assume or permit to exist any
Indebtedness, except:

                                     -46-
<PAGE>

                    (i)   Indebtedness arising under this Credit Agreement and
the other Loan Documents;

                    (ii)  Indebtedness existing as of the Closing Date as
referenced in Section 5.01(h) (and renewals, refinancings, replacements or
extensions thereof on terms and conditions no more favorable, in the aggregate,
to such creditor than such existing Indebtedness and in a principal amount not
in excess of that outstanding as of the date of such renewal, refinancing,
replacement or extension);

                    (iii) purchase money Indebtedness (including Capital Leases)
to finance the purchase of fixed assets (including equipment); provided that (i)
                                                               --------
the total of all such Indebtedness for all such Persons taken together shall
not exceed an aggregate principal amount of $2,000,000 at any one time
outstanding (in addition to any such Indebtedness referred to in subsection (ii)
above); (ii) such Indebtedness when incurred shall not exceed the purchase price
of the asset(s) financed; and (iii) no such Indebtedness shall be refinanced for
a principal amount in excess of the principal balance outstanding thereon at the
time of such refinancing;

                    (iv)  Indebtedness in respect of current accounts payable
and accrued expenses incurred in the ordinary course of business and to the
extent not current, accounts payable and accrued expenses that are subject to
bona fide dispute;

                    (v)   Indebtedness owing by (A) a Credit Party to another
Credit Party, (B) a Credit Party to a Foreign Subsidiary, (C) a Foreign
Subsidiary to another Foreign Subsidiary or (D) a Foreign Subsidiary to a Credit
Party if it constitutes a Permitted Investment;

                    (vi)  Indebtedness arising from judgments that do not cause
an Event of Default; and

                    (vii) Indebtedness evidencing the financing of insurance
premiums not to exceed $1,000,000 at any one time.

          (b)  Liens. No Credit Party will, nor will it permit any of its
               -----
Subsidiaries to, contract, create, incur, assume or permit to exist any Lien
with respect to any of its property or assets of any kind (whether real or
personal, tangible or intangible), whether now owned or after acquired, except
for Permitted Liens.

          (c)  Nature of Business. No Credit Party will, nor will it permit any
               ------------------
of its Subsidiaries to, alter the character of its business from that conducted
as of the Closing Date or engage in any business other than the business
conducted as of the Closing Date and activities which are substantially similar
or related thereto or logical extensions thereof.

          (d)  Consolidation and Merger. No Credit Party will, nor will it
               ------------------------
permit any of its Subsidiaries to, enter into any transaction of merger or
consolidation or liquidate, wind up or dissolve itself; provided that a Credit
                                                        --------
Party or a Subsidiary of a Credit Party may (i) enter into the Merger Agreements
and consummate the Merger or (ii) merge or consolidate with or into another
Credit Party if the following conditions are satisfied:

                                     -47-
<PAGE>

                    (A) the Lenders are given prior written notice of such
action;

                    (B) if the merger or consolidation involves a Credit Party,
the Person formed by such consolidation or into which a Credit Party is merged
shall either (A) be such Credit Party or (B) be a Domestic Subsidiary and
expressly assume in writing all of the obligations of such Credit Party under
the Loan Documents; provided that if the transaction is between either Borrower
and another Person, such Borrower must be the surviving entity;

                    (C) the Credit Parties execute and deliver such documents,
instruments and certificates as the Lenders may reasonably request (including,
if necessary, to maintain its perfection and priority in the Collateral pledged
pursuant to the Collateral Documents);

                    (D) immediately after giving effect to such transaction, no
Default or Event of Default shall have occurred and be continuing; and

                    (E) the Borrowers deliver to the Lenders an officer's
certificate demonstrating compliance with clause (ii) or (iii) above, as
applicable, and an opinion of counsel stating that such consolidation or merger
and any written agreement entered into in connection therewith, comply with this
Section 6.02(d).

          (e)  Sale or Lease of Assets.  No Credit Party will, nor will it
               -----------------------
permit any of its Subsidiaries to, convey, sell, lease, transfer or otherwise
dispose of, in one transaction or a series of transactions, all or any part of
its business or assets whether now owned or hereafter acquired, including,
without limitation, inventory, receivables, equipment, real property interests
(whether owned or leasehold), and securities, other than (i) any inventory sold
or otherwise disposed of in the ordinary course of business; (ii) the sale,
lease, transfer or other disposal by a Credit Party (other than the Borrowers
and the Davel Parent) of any or all of its assets to another Credit Party; (iii)
obsolete, slow-moving, idle or worn-out assets no longer used or useful in its
business or the trade in of equipment for equipment in better condition or of
better quality, in each case in the ordinary course of business and consistent
with prior practices of the Borrowers and their respective Subsidiaries; (iv)
the transfer of assets which constitute a Permitted Investment; (v) subject to
the prepayment provisions in Section 2.04, the issuance of Capital Stock by a
Credit Party; (vi) the lease or sublease of real property interests in the
ordinary course of business; (vii) the license of intellectual property in the
ordinary course of business; and (viii) the discount in the ordinary course of
business of an account receivable from an account debtor of a Credit Party.

               Upon a sale of assets permitted by this Section 6.02(e), the
Collateral Agent shall promptly deliver to the Borrowers, upon the Borrowers'
request and at the Borrowers' expense, such documentation as is reasonably
necessary to evidence the release of the Lenders' security interest in such
assets, including, without limitation, amendments or terminations of UCC
financing statements and if applicable, the return of such assets if they are in
the possession of the Collateral Agent.

                                     -48-
<PAGE>

          (f)  Sale Leasebacks. No Credit Party will, nor will it permit any of
               ---------------
its Subsidiaries to, directly or indirectly become or remain liable as lessee or
as guarantor or other surety with respect to any lease of any property (whether
real or personal or mixed), whether now owned or hereafter acquired, (i) which
such Credit Party or its Subsidiary has sold or transferred or is to sell or
transfer to any other Person other than a Credit Party or (ii) which such Credit
Party or its Subsidiary intends to use for substantially the same purpose as any
other property which has been sold or is to be sold or transferred by such
Credit Party to any Person in connection with such lease.

          (g)  Investments. No Credit Party will, nor will it permit any of its
               -----------
Subsidiaries to, make any Investments except for Permitted Investments.

          (h)  Restricted Payments. No Credit Party will, nor will it permit any
               -------------------
of its Subsidiaries to, directly or indirectly, (i) declare or pay any dividends
or make any other distribution upon any shares of its Capital Stock of any class
(other than dividends payable solely in Capital Stock), (ii) purchase, redeem or
otherwise acquire or retire or make any provisions for redemption, acquisition
or retirement of any shares of its Capital Stock of any class or any warrants or
options to purchase any such shares; provided that (x) any Subsidiary of either
Borrower may pay dividends to its parent, (y) the Davel Borrower may pay
dividends to the Davel Parent (A) for general and administrative expenses in the
ordinary course and (B) for the payment of taxes, and (z) a Credit Party may
redeem the Capital Stock of a member of management in the case of death,
disability or termination of such member of management, not to exceed, in the
aggregate, $2,500,000 during the term of this Credit Agreement or (iii) make any
prepayment of Indebtedness (except in connection with refinancing such
Indebtedness) other than Indebtedness arising under this Credit Agreement and
the other Loan Documents.

          (i)  Transactions with Affiliates. Except as set forth on Schedule
               ----------------------------                         --------

6.02(i) and other than transactions between or among Credit Parties, no Credit
-------
Party will, nor will it permit any of its Subsidiaries to, enter into any
transaction or series of transactions, whether or not in the ordinary course of
business, with any officer, director, shareholder, Subsidiary or Affiliate other
than on terms and conditions substantially as favorable as would be obtainable
in a comparable arm's-length transaction with a Person other than an officer,
director, shareholder, Subsidiary or Affiliate.

          (j)  Fiscal Year; Organizational Documents. No Credit Party will, nor
               -------------------------------------
will it permit any of its Subsidiaries to, (i) change its fiscal year or (ii) in
any manner that would reasonably be likely to materially adversely affect the
rights of the Lenders, change its articles or certificate of incorporation,
operating agreement, articles of organization or its bylaws.

          (k)  No Limitations. No Credit Party will, nor will it permit any of
               --------------
its Subsidiaries to, directly or indirectly, create or otherwise cause, incur,
assume, suffer or permit to exist or become effective any consensual encumbrance
or restriction of any kind on the ability of any such Person to (i) pay
dividends or make any other distribution on any of such Person's Capital Stock,
(ii) pay any Indebtedness owed to any other Credit Party, (iii) make loans or
advances to any other Credit Party or (iv) transfer any of its property to any
other Credit Party, except for encumbrances or restrictions existing under or by
reason of (u) applicable law, (v) customary restrictions restricting assignment
of any licensing agreement, (w) customary non-

                                     -49-
<PAGE>

assignment or net worth provisions in any lease governing a leasehold interest,
(x) any agreement or other instrument of a Person existing at the time it
becomes a Subsidiary of a Credit Party; provided that such encumbrance or
                                        --------
restriction is not applicable to any other Person, or any property of any other
Person, other than such Person becoming a Subsidiary of a Credit Party and was
not entered into in contemplation of such Person becoming a Subsidiary of a
Credit Party, (y) customary financial covenant provisions in any agreement
entered into in connection with the Indebtedness permitted by Section
6.02(a)(iii) as long as such financial covenants are not more restrictive than
the financial covenants set forth in this Credit Agreement and (z) this Credit
Agreement and the other Loan Documents.

          (l)  No Other Negative Pledges. No Credit Party will, nor will it
               -------------------------
permit any of its Subsidiaries to, enter into, assume or become subject to any
agreement prohibiting or otherwise restricting the creation or assumption of any
Lien upon its properties or assets, whether now owned or hereafter acquired, or
requiring the grant of any security for such obligation if security is given for
some other obligation except (i) as set forth in the Loan Documents and (ii)
agreements entered into in connection with Indebtedness permitted by Section
6.01(a)(iii) as long as such agreements do not prohibit Liens in favor of the
Lenders.

          (m)  Limitation on Foreign Operations. The Credit Parties will not,
               --------------------------------
nor will they permit any of their Subsidiaries to, allow the Foreign
Subsidiaries to own assets which in the aggregate constitute more than five
percent (5%) of Total Assets of the Davel Credit Parties at any time.

          (n)  Capital Expenditures. The Credit Parties will not permit Capital
               --------------------
Expenditures for any period set forth below to exceed the applicable maximum
amount set forth in the Budget for such period.

          (o)  Maximum Cumulative Capital Expenditures. For any month, the
               ---------------------------------------
Credit Parties will not permit cumulative Capital Expenditures for any period
commencing February 1, 2002 and ending on the last day of such month to exceed
the applicable maximum amount projected in the Budget.

          (p)  Davel Parent. The Davel Parent will not, except to the extent
               ------------
necessary to consummate the Merger in accordance with the Merger Agreements,
engage in any business activity or operation other than (i) owning and holding
the Capital Stock of the Davel Borrower, (ii) guaranteeing the Obligations,
(iii) pledging all of its Property (including without limitation the Capital
Stock of the Davel Borrower) to the Collateral Agent, on behalf of the Lenders,
pursuant to the Collateral Documents, (iv) incurring and holding the Davel
Parent PIK Debt, (v) issuing equity securities, (vi) preparing filings required
by the Securities Act or the Exchange Act, (vii) preparing tax filings required
by federal or state law and (viii) other miscellaneous legal, tax and accounting
activities related to the foregoing.  Furthermore, the Davel Parent will not,
except to the extent necessary to consummate the Merger in accordance with the
Merger Agreements, (A) sell, transfer or otherwise dispose of any shares of
Capital Stock of the Davel Borrower, (B) merge with or into any other Person,
(C) hold any Property other than (x) the Capital Stock of the Davel Borrower,
and (y) such amounts allowed to be transferred to the Davel Parent pursuant to
Section 6.02(h), or (D) possess any liabilities other

                                     -50-
<PAGE>

than the liabilities under the Loan Documents, the Davel Parent PIK Debt, tax
liabilities and other liabilities in the ordinary course of business.

                         ARTICLE VII - EVENTS OF DEFAULT

     SECTION 7.01   Events of Default. An Event of Default shall exist upon the
                    -----------------
occurrence, and during the continuance, of any of the following specified events
(each an "Event of Default"):

          (a)  Payment. Any Credit Party shall default in the payment (i) when
               -------
due of any principal of the Loan or (ii) within three Business Days of when due
of any interest on the Loans or any fees or other amounts owing hereunder, under
any of the other Loan Documents or in connection herewith.

          (b)  Representations. Any representation, warranty or statement made
               ---------------
or deemed to be made by any Credit Party herein, in any of the other Loan
Documents, or in any statement or certificate delivered or required to be
delivered pursuant hereto or thereto shall prove untrue in any material respect
on the date as of which it was made or deemed to have been made.

          (c)  Covenants. Any Credit Party shall:
               ---------

               (i)   default in the due performance or observance of any term,
covenant or agreement contained in Sections 6.01(b), (c), (e), (i), (j), (k) or
Section 6.02;

               (ii)  default in the due performance or observance by it of any
term, covenant or agreement contained in Section 6.01(a) or (l) and such default
shall continue unremedied for a period of five Business Days;

               (iii) default in the due performance or observance by it of any
term, covenant or agreement (other than those referred to in subsections (a),
(b) or (c)(i) or (ii) of this Section 7.01) contained in this Credit Agreement
and such default shall continue unremedied for a period of at least 30 days
after the earlier of a Credit Party becoming aware of such default or a Credit
Party's receipt of notice thereof from any Lender.

          (d)  Other Loan Documents. (i) Any Credit Party shall default in the
               --------------------
due performance or observance of any term, covenant or agreement in any of the
other Loan Documents and such default shall continue unremedied for a period of
at least 30 days after the earlier of a Credit Party becoming aware of such
default or notice thereof given by any Lender, or (ii) other than because of
acts or failure to act by any Lender or the Collateral Agent, any Loan Document
shall fail to be in full force and effect or any Credit Party shall so assert or
any Loan Document shall fail to give the Collateral Agent or any Lender the
security interests, liens, rights, powers and privileges purported to be created
thereby.

          (e)  Guaranties. The Guaranty given by the Credit Parties hereunder or
               ----------
by any Additional Credit Party hereafter or any provision thereof shall cease to
be in full force and effect, or any guarantor thereunder or any Person acting by
or on behalf of such guarantor shall deny or disaffirm such Guarantor's
obligations under such Guaranty.

                                     -51-
<PAGE>

          (f)  Bankruptcy, etc. The occurrence of any of the following: (i) a
               ---------------
court or governmental agency having jurisdiction in the premises shall enter a
decree or order for relief in respect of any Credit Party or any of its
Subsidiaries in an involuntary case under any applicable bankruptcy, insolvency
or other similar law now or hereafter in effect, or appoint a receiver,
liquidator, assignee, custodian, trustee, sequestrator or similar official of
any Credit Party or any of its Subsidiaries or for any substantial part of its
property or ordering the winding up or liquidation of its affairs; or (ii) an
involuntary case under any applicable bankruptcy, insolvency or other similar
law now or hereafter in effect is commenced against any Credit Party or any of
its Subsidiaries and such petition remains unstayed and in effect for a period
of 60 consecutive days; or (iii) any Credit Party or any of its Subsidiaries
shall commence a voluntary case under any applicable bankruptcy, insolvency or
other similar law now or hereafter in effect, or consent to the entry of an
order for relief in an involuntary case under any such law, or consent to the
appointment or taking possession by a receiver, liquidator, assignee, custodian,
trustee, sequestrator or similar official of such Person or any substantial part
of its property or make any general assignment for the benefit of creditors; or
(iv) any Credit Party or any of its Subsidiaries shall admit in writing its
inability to pay its debts generally as they become due or any action shall be
taken by such Person in furtherance of any of the aforesaid purposes.

          (g)  Defaults under Other Agreements.
               -------------------------------

               (i)   An Event of Default (as defined in the Existing Davel
Credit Agreement or the Existing PhoneTel Credit Agreement) shall occur or exist
or a Default (as defined in the Existing Davel Credit Agreement or the Existing
PhoneTel Credit Agreement) shall occur or exist;

               (ii)  A Credit Party or any of its Subsidiaries shall default in
the due performance or observance (beyond the applicable grace period with
respect thereto) of any material obligation or condition of any other contract
or lease to which it is a party (excluding any default under the Loan Documents,
the Existing Davel Credit Agreement or the Existing PhoneTel Credit Agreement
and any default in existence prior to the Closing Date under any contract or
Lease listed on Schedule 5.01(f)), and such default could reasonably be expected
to have a Material Adverse Effect; or

               (iii) With respect to any Indebtedness (other than Indebtedness
outstanding under this Credit Agreement, the Existing Davel Credit Agreement or
the Existing PhoneTel Credit Agreement) of a Credit Party or any of its
Subsidiaries in a principal amount in excess of $100,000 individually, or
$250,000 in the aggregate (A) such Person shall (x) default in any payment
(beyond the applicable grace period with respect thereto, if any) with respect
to any such Indebtedness, or (y) default (after giving effect to any applicable
grace period) in the observance or performance relating to such Indebtedness or
contained in any instrument or agreement evidencing, securing or relating
thereto, or any other event or condition shall occur or condition exist, the
effect of which default or other event or condition is to cause or permit the
holder or holders of such Indebtedness (or trustee or agent on behalf of such
holders) to cause (determined without regard to whether any notice or lapse of
time is required) any such Indebtedness to become due prior to its stated
maturity; or (B) any such Indebtedness shall be declared due and payable, or
required to be prepaid other than by a regularly scheduled required

                                     -52-
<PAGE>

prepayment prior to the stated maturity thereof; or (C) any such Indebtedness
shall mature and remain unpaid.

          (h)  Judgments. One or more judgments, orders, or decrees (including,
               ---------
without limitation, any judgment, order, or decree with respect to any
litigation disclosed pursuant to the Loan Documents) shall be entered against
any one or more of the Credit Parties and its Subsidiaries involving a liability
of $250,000 or more, in the aggregate, (to the extent not paid or covered by
insurance provided by a carrier who has acknowledged coverage) and such
judgments, orders or decrees (i) are the subject of any enforcement proceeding
commenced by any creditor or (ii) shall continue unsatisfied, undischarged and
unstayed for a period ending on the first to occur of (A) the last day on which
such judgment, order or decree becomes final and unappealable or (B) 60 days.

          (i)  ERISA. The occurrence of any of the following events or
               -----
conditions which could reasonably be expected to have a Material Adverse Effect:
(A) any "accumulated funding deficiency," as such term is defined in Section 302
of ERISA and Section 412 of the Code, whether or not waived, shall exist with
respect to any Plan, or any Lien shall arise on the assets of any Credit Party
or any ERISA Affiliate in favor of the PBGC or a Plan; (B) a Termination Event
shall occur with respect to a Single Employer Plan, which is likely to result in
the termination of such Plan for purposes of Title IV of ERISA; (C) a
Termination Event shall occur with respect to a Multiemployer Plan or Multiple
Employer Plan, which is likely to result in (i) the termination of such Plan for
purposes of Title IV of ERISA, or (ii) any Credit Party or any ERISA Affiliate
incurring any liability in connection with a withdrawal from, reorganization
of(within the meaning of Section 4241 of ERISA), or insolvency (within the
meaning of Section 4245 of ERISA) of such Plan; or (D) any prohibited
transaction (within the meaning of Section 406 of ERISA or Section 4975 of the
Code) or breach of fiduciary responsibility shall occur which may subject any
Credit Party or any ERISA Affiliate to any liability under Sections 406, 409,
502(i), or 502(l) of ERISA or Section 4975 of the Code, or under any agreement
or other instrument pursuant to which any Credit Party or any ERISA Affiliate
has agreed or is required to indemnify any person against any such liability.

          (j)  Ownership. There shall occur a Change of Control (other than as a
               ---------
result of the Merger).

          (k)  Material Loss of Collateral. There shall occur any loss, theft,
               ---------------------------
damage or destruction of any item or items of Collateral which either (i) has
had or is reasonably expected to have a Material Adverse Effect or (ii)
materially and adversely affects the operation of the Credit Parties' business,
taken as a whole, and is not covered by insurance as required herein.

     SECTION 7.02   Acceleration; Remedies. Upon the occurrence and during the
                    ----------------------
continuance of an Event of Default and at any time thereafter unless and until
such Event of Default has been waived in writing by the Required Lenders (or all
of the Lenders as may be required hereunder), the Required Lenders may, by
written notice to the Borrowers, take the following actions:

                                     -53-
<PAGE>

               (a)  Termination of Commitments.  Declare the Commitments
                    --------------------------
terminated whereupon the Commitments shall be immediately terminated.

               (b)  Acceleration of Loans.  Declare the unpaid principal of and
                    ---------------------
any accrued interest on the Loans and any and all other indebtedness or
obligations of any and every kind owing by a Credit Party to any of the Lenders
hereunder to be due whereupon the same shall be immediately due and payable
without presentment, demand, protest or other notice of any kind, all of which
are hereby waived by the Credit Parties.

               (c)  Enforcement of Rights.  Enforce any and all rights and
                    ---------------------
interests created and existing under the Loan Documents, including, without
limitation, all rights and remedies existing under the Security Agreement, all
rights and remedies against a Guarantor and all rights of set-off.

          Notwithstanding the foregoing, if an Event of Default specified in
Section 7.01(f) shall occur, then the Commitments shall automatically terminate
and all Loans, all accrued interest thereon, and all accrued and unpaid fees and
other indebtedness or obligations owing to the Lenders hereunder shall
immediately become due and payable without the giving of any notice or other
action by the Lenders, which notice or other action is expressly waived by the
Credit Parties.

          Each Lender has, to the extent permitted by law, a separate right of
payment and shall be considered a separate 'creditor' holding a separate 'claim'
within the meaning of Section 101(5) of the Bankruptcy Code or any other
insolvency statute.

          SECTION 7.03   Allocation of Payments After Event of Default.
                         ---------------------------------------------

          Notwithstanding any other provisions of this Agreement, after the
occurrence and during the continuance of an Event of Default, all amounts
collected or received by the Collateral Agent or any Lender on account of
amounts outstanding under any of the Loan Documents or in respect of the
Collateral shall be paid over or delivered as follows:

               FIRST, to the payment of all reasonable out-of-pocket costs and
expenses (including without limitation reasonable attorneys' fees) of the
Collateral Agent and the Lenders in connection with enforcing the rights of the
Collateral Agent and the Lenders under the Loan Documents and any protective
advances made by the Collateral Agent or any of the Lenders with respect to the
Collateral under or pursuant to the terms of the Collateral Documents;

               SECOND, to payment of any fees owed to any Lender under the Loan
Documents;

               THIRD, to the payment of all accrued interest payable to the
Lenders hereunder and all other obligations (other than those obligations to be
paid pursuant to clause "FOURTH" below) which shall have become due and payable
under the Loan Documents and not repaid pursuant to clauses "FIRST" and "SECOND"
above;

               FOURTH, to the payment of the outstanding principal amount of the
Loans, pro rata as set forth below; and

                                     -54-
<PAGE>

               FIFTH, the payment of the surplus, if any, to whoever may be
lawfully entitled to receive such surplus.

          In carrying out the foregoing, (a) amounts received shall be applied
in the numerical order provided until exhausted prior to application to the next
succeeding category; and (b) each of the Lenders shall receive an amount equal
to its pro rata share (based on the proportion that the then outstanding Loans
held by such Lender bears to the aggregate then outstanding Loans) of amounts
available to be applied.

                         ARTICLE VIII - MISCELLANEOUS

          SECTION 8.01   Amendments, Etc.  Neither this Agreement nor any other
                         ---------------
Loan Document nor any of the terms hereof or thereof may be amended, changed,
waived, discharged or terminated unless such amendment, change, waiver,
discharge or termination is in writing and signed by the Required Lenders and
the Borrowers; provided that no such amendment, change, waiver, discharge or
               --------
termination shall without the consent of each Lender:

               (a)  extend the Maturity Date or postpone or extend or waive any
principal amortization payment of any Loan or any portion thereof;

               (b)  reduce the rate or extend the time of payment of interest
(other than as a result of waiving the applicability of any post-default
increase in interest rates) thereon or fees hereunder;

               (c)  reduce or waive the principal amount of any Loan;

               (d)  increase or extend any Commitment of a Lender (it being
understood and agreed that a waiver of any Default or Event of Default or a
waiver of any mandatory reduction in the Commitments shall not constitute a
change in the terms of any Commitment of any Lender);

               (e)  release all or substantially all of the Collateral securing
the Obligations hereunder (provided that the Collateral Agent may, without
consent from any other Lender, release any Collateral that is sold or
transferred by a Credit Party in conformance with Section 6.02(e));

               (f)  release any of the Borrowers from their obligations or
release all or substantially all of the other Credit Parties from their
respective obligations under the Loan Documents;

               (g)  amend, modify or waive any provision of this Section;

               (h)  reduce any percentage specified in, or otherwise modify, the
definition of Required Lenders; or

               (i)  consent to the assignment or transfer by any of the
Borrowers of any of their rights and obligations under (or in respect of) the
Loan Documents.

                                     -55-
<PAGE>

Notwithstanding the fact that the consent of all the Lenders is required in
certain circumstances as set forth above, (x) each Lender is entitled to vote as
such Lender sees fit on any reorganization plan that affects the Loans, and each
Lender acknowledges that the provisions of Section 1126(c) of the Bankruptcy
Code supersede the unanimous consent provisions set forth herein and (y) the
Required Lenders may consent to allow a Credit Party to use cash collateral in
the context of a bankruptcy or insolvency proceeding.

          SECTION 8.02   Notices, Etc.   All notices and other communications
                         ------------
provided for hereunder shall be in writing (including telecopier and telegraphic
communication) and mailed, telecopied or delivered, if to a Davel Credit Party,
at its address at 10120 Windhorst Road, Tampa, Florida  33619, Telecopy:  (813)
740-9406; Attention: President; and if to a PhoneTel Borrower, at its address at
North Point Tower, 7/th/ Floor, 1001 Lakeside Avenue, Cleveland, Ohio  44114,
Telecopy:  (216) 875-4339, Attention:  President and CEO; if to a Lender, at its
address set forth below or, at its address set forth in the applicable
assignment agreement pursuant to section 8.05(b) hereof:

Madeleine L.L.C.
c/o Cerberus Capital Management, L.P.
450 Park Avenue, 28th Floor
New York, New York 10022
Telecopy:  (212) 891-1541
Attention: Kevin Genda

ARK CLO 2000-1
c/o Patriarch Partners, L.L.C.
112 South Tryon Street, Suite 700
Charlotte, North Carolina  28284
Telecopy: (704) 375 0358
Attention: Thomas McDonnell

or, as to each party, at such other address as shall be designated by such party
in a written notice to the other party.  All such notices and communications
shall, when mailed, telecopied, telegraphed, telexed or cabled, be effective
when deposited in the mails, telecopied, delivered to the telegraph company,
confirmed by telex answerback or delivered to the cable company, respectively,
except that notices to any Lender pursuant to the provisions of Article II shall
not be effective until received by such Lender.

          SECTION 8.03   No Waiver; Remedies.  No failure on the part of any
                         -------------------
Lender to exercise, and no delay in exercising, any right, power or privilege
hereunder or under any other Loan Document and no course of dealing between any
Borrower or any Credit Party and any Lender shall operate as a waiver thereof;
nor shall any single or partial exercise of any other right, power or privilege
hereunder or under any other Loan Document preclude any other or further
exercise thereof or the exercise of any other right, power or privilege
hereunder or thereunder. The remedies herein provided are cumulative and not
exclusive of any rights or remedies which any Lender would otherwise have. No
notice to or demand on any Credit Party in any case shall entitle any Credit
Party to any other or further notice or demand in similar or

                                     -56-
<PAGE>

other circumstances or constitute a waiver of the rights of any Lender to any
other or further action in any circumstances without notice or demand.

          SECTION 8.04   Right of Set-Off.
                         ----------------

               (a)  In addition to any rights now or hereafter granted under
applicable law or otherwise, and not by way of limitation of any such rights,
upon the occurrence of an Event of Default and the commencement of remedies
described in Section 7.02, each Lender is authorized at any time and from time
to time, without presentment, demand, protest or other notice of any kind (all
of which rights being hereby expressly waived), to set-off and to appropriate
and apply any and all deposits (general or special) and any other indebtedness
at any time held or owing by such Lender (including, without limitation,
branches, agencies or Affiliates of such Lender wherever located) to or for the
credit or the account of any Credit Party against obligations and liabilities of
such Credit Party to the Lenders hereunder, under the Notes, the other Loan
Documents or otherwise, irrespective of whether the Lenders shall have made any
demand hereunder and although such obligations, liabilities or claims, or any of
them, may be contingent or unmatured, and any such set-off shall be deemed to
have been made immediately upon the occurrence of an Event of Default even
though such charge is made or entered on the books of such Lender subsequent
thereto. The Credit Parties hereby agree that any Person purchasing a
participation in the Loans and Commitments hereunder pursuant to Section 8.05(c)
may exercise all rights of set-off with respect to its participation interest as
fully as if such Person were a Lender hereunder.

               (b)  The Lenders agree among themselves that, except to the
extent otherwise provided herein, in the event that any Lender shall obtain
payment in respect of any Loan or any other obligation owing to such Lender
under this Agreement through the exercise of a right of setoff, banker's lien or
counterclaim, or pursuant to a secured claim under Section 506 of the Bankruptcy
Code or other security or interest arising from, or in lieu of, such secured
claim, received by such Lender under any applicable bankruptcy, insolvency or
other similar law or otherwise, or by any other means, in excess of its pro rata
share of such payment as provided for in this Agreement, such Lender shall
promptly pay in cash or purchase from the other Lenders a participation in such
Loans and other obligations in such amounts, and make such other adjustments
from time to time, as shall be equitable to the end that all Lenders share such
payment in accordance with their respective ratable shares as provided for in
this Agreement. The Lenders further agree among themselves that if payment to a
Lender obtained by such Lender through the exercise of a right of setoff,
banker's lien, counterclaim or other event as aforesaid shall be rescinded or
must otherwise be restored, each Lender which shall have shared the benefit of
such payment shall, by payment in cash or a repurchase of a participation
theretofore sold, return its share of that benefit (together with its share of
any accrued interest payable with respect thereto) to each Lender whose payment
shall have been rescinded or otherwise restored. Each Credit Party agrees that
any Lender so purchasing such a participation may, to the fullest extent
permitted by law, exercise all rights of payment, including setoff, banker's
lien or counterclaim, with respect to such participation as fully as if such
Lender were a holder of such Loan or other obligation in the amount of such
participation. Except as otherwise expressly provided in this Agreement, if any
Lender shall fail to remit to any other Lender an amount payable by such Lender
to such other Lender pursuant to this Agreement on the date when such amount is
due, such payments shall be made together with interest thereon for each date
from the date such amount is due until the date such amount is paid to such
other

                                     -57-
<PAGE>

Lender at a rate per annum equal to the Federal Funds Rate. If under any
applicable bankruptcy, insolvency or other similar law, any Lender receives a
secured claim in lieu of a setoff to which this Section 8.04(b) applies, such
Lender shall, to the extent practicable, exercise its rights in respect of such
secured claim in a manner consistent with the rights of the Lenders under this
Section 8.04(b) to share in the benefits of any recovery on such secured claim.

          SECTION 8.05   Benefit of Agreement.
                         --------------------

               (a)  Generally.  This Agreement shall be binding upon and inure
                    ---------
to the benefit of and be enforceable by the respective successors and assigns of
the parties hereto; provided that none of the Credit Parties may assign and
transfer any of its interests without the prior written consent of the Lenders;
and provided further that the rights of each Lender to transfer, assign or grant
participations in its rights and/or obligations hereunder shall be limited as
set forth below in this Section 8.05.

               (b)  Assignments.  Each Lender may assign to one or more Eligible
                    -----------
Assignees all or a portion of its rights and obligations under this Agreement
(including, without limitation, all or a portion of its Loans, its Notes, and
its Commitments); provided, however, that:
                  --------  -------

                    (i)   each such assignment shall be to an Eligible Assignee;

                    (ii)  except in the case of an assignment to another Lender
or an Approved Fund of any Lender or an assignment of all of a Lender's rights
and obligations under this Agreement, any such partial assignment shall be in an
amount at least equal to $1,000,000 (or, if less, the remaining amount of the
Commitment being assigned by such Lender) or an integral multiple of $500,000 in
excess thereof;

                    (iii) each such assignment by a Lender shall be of a
constant, and not varying, percentage of all of its rights and obligations under
this Agreement and the Notes; and

                    (iv)  the parties to such assignment shall execute and
deliver to the remaining Lenders an assignment agreement in the form attached as
Exhibit 8.05(b) hereto.

          Upon execution, delivery and acceptance of such assignment agreement,
the assignee thereunder shall be a party hereto and, to the extent of such
assignment, have the obligations, rights, and benefits of a Lender hereunder and
the assigning Lender shall, to the extent of such assignment, relinquish its
rights and be released from its obligations under this Agreement. Upon the
consummation of any assignment pursuant to this Section 8.05(b), the assignor,
the Lenders and the Borrowers shall make appropriate arrangements so that, if
requested by such assigning Lender or its assignee, new Notes are issued to the
assignor and the assignee. If the assignee is not incorporated under the laws of
the United States of America or a state thereof, it shall deliver to the
Borrowers and the Lenders certification as to exemption from deduction or
withholding of taxes.

          By executing and delivering an assignment agreement in accordance with
this Section 8.05, the assigning Lender thereunder and the assignee thereunder
shall be deemed to confirm to and agree with each other and the other parties
hereto as follows: (A) such assigning

                                     -58-
<PAGE>

Lender warrants that it is the legal and beneficial owner of the interest being
assigned thereby free and clear of any adverse claim and the assignee warrants
that it is an Eligible Assignee; (B) except as set forth in clause (A) above,
such assigning Lender makes no representation or warranty and assumes no
responsibility with respect to any statements, warranties or representations
made in or in connection with this Agreement, any of the other Loan Documents or
any other instrument or document furnished pursuant hereto or thereto, or the
execution, legality, validity, enforceability, genuineness, sufficiency or value
of this Agreement, any of the other Loan Documents or any other instrument or
document furnished pursuant hereto or thereto or the financial condition of any
Credit Party or the performance or observance by any Credit Party of any of its
obligations under this Agreement, any of the other Loan Documents or any other
instrument or document furnished pursuant hereto or thereto; (C) such assignee
represents and warrants that it is legally authorized to enter into such
assignment agreement; (D) such assignee confirms that it has received a copy of
this Agreement, the other Loan Documents and such other documents and
information as it has deemed appropriate to make its own credit analysis and
decision to enter into such assignment agreement; (E) such assignee will
independently and without reliance upon such assigning Lender or any other
Lender, and based on such documents and information as it shall deem appropriate
at the time, continue to make its own credit decisions in taking or not taking
action under this Agreement and the other Loan Documents; and (F) such assignee
agrees that it will perform in accordance with their terms all the obligations
which by the terms of this Agreement and the other Loan Documents are required
to be performed by it as a Lender.

               (c)  Participations.  Each Lender may sell participations to one
                    --------------
or more Persons in all or a portion of its rights, obligations or rights and
obligations under this Agreement (including all or a portion of its Commitments
and its Loans); provided, however, that (i) such Lender's obligations under this
                --------  -------
Agreement shall remain unchanged, (ii) such Lender shall remain solely
responsible to the other parties hereto for the performance of such obligations,
(iii) the participant shall be entitled to the benefit of the right of set-off
contained in Section 8.04 and (iv) the Borrowers shall continue to deal solely
and directly with such Lender in connection with such Lender's rights and
obligations under this Agreement, and such Lender shall retain the sole right to
enforce the obligations of the Borrowers relating to their Loans and to approve
any amendment, modification, or waiver of any provision of this Agreement (other
than amendments, modifications, or waivers decreasing the amount of principal of
or the rate at which interest is payable on such Loans, extending any scheduled
principal payment date or date fixed for the payment of interest on such Loans,
or extending its Commitment).

               (d)  Nonrestricted Assignments.  Notwithstanding any other
                    -------------------------
provision set forth in this Agreement, (i) any Lender may at any time assign and
pledge all or any portion of its Loans to any Federal Reserve Bank as collateral
security pursuant to Regulation A and any Operating Circular issued by such
Federal Reserve Bank and (ii) any Lender which is an investment fund that
invests in Loans may assign or pledge all or any portion of its Loans or the
other Obligations owed to such Lender to its trustee or any other representative
of holders of obligations owed or securities issued by such Lender as security
for such obligations or securities. The foregoing assignments and pledges shall
not be subject to the provisions of Section 8.05(b). No such assignment or
pledge shall release the assigning Lender from its obligations hereunder.

                                     -59-
<PAGE>

               (e)  Information.  Any Lender may furnish any information
                    -----------
concerning the Borrowers or any of their Subsidiaries in the possession of such
Lender from time to time to assignees and participants (including prospective
assignees and participants), subject, however, to the provisions of Section
8.14.

          SECTION 8.06   Payment of Expenses; Indemnification.  The Credit
                         ------------------------------------
Parties agree to:  (a) pay all reasonable out-of-pocket costs and expenses of
the Lenders (including, without limitation, the reasonable fees and expenses of
Schulte Roth & Zabel LLP, special counsel to Madeleine, and any other special
counsel to Madeleine) in connection with (i) the negotiation, preparation,
execution and delivery and administration of this Agreement and the other Loan
Documents and the documents and instruments referred to therein, (ii) any
amendment, waiver or consent relating hereto and thereto including, but not
limited to, any such amendments, waivers or consents resulting from or related
to any work-out, renegotiation or restructure relating to the performance by the
Credit Parties under this Agreement, (iii) enforcement of the Loan Documents and
the documents and instruments referred to therein; and (iv) any bankruptcy or
insolvency proceeding of a Credit Party or any of its Subsidiaries and (b)
indemnify each Lender, its officers, directors, trustees, investment advisors,
employees, representatives and agents from and hold each of them harmless
against any and all losses, liabilities, claims, damages or expenses incurred by
any of them as a result of, or arising out of, or in any way related to, or by
reason of, any investigation, litigation or other proceeding (whether or not any
Lender is a party thereto) related to (i) the entering into and/or performance
of any Loan Document or the use of proceeds of any Loans (including other
extensions of credit) hereunder or the consummation of any other transactions
contemplated in any Loan Document, including, without limitation, the reasonable
fees and disbursements of counsel incurred in connection with any such
investigation, litigation or other proceeding, (ii) any Environmental Claim, and
(iii) any claims for Non-Excluded Taxes (but excluding in the case of (i), (ii)
and (iii) above, any such losses, liabilities, claims, damages or expenses to
the extent it is finally judicially determined that such losses, liabilities,
claims, damages or expenses were incurred by reason of bad faith, gross
negligence or willful misconduct on the part of the Person to be indemnified).

          SECTION 8.07   Counterparts/Telecopy.  This Agreement may be executed
                         ---------------------
in any number of counterparts, each of which where so executed and delivered
shall be an original, but all of which shall constitute one and the same
instrument. Delivery of executed counterparts by telecopy shall be as effective
as an original and shall constitute a representation that an original will be
delivered.

          SECTION 8.08   Headings.  The headings of the sections and subsections
                         --------
hereof are provided for convenience only and shall not in any way affect the
meaning or construction of any provision of this Agreement.

          SECTION 8.09   Survival of Indemnification and Representations and
                         ---------------------------------------------------
Warranties.  All indemnities set forth herein and all representations and
----------
warranties made herein shall survive the execution and delivery of this
Agreement, the making of the Loans, and the repayment of the Loans and other
obligations and the termination of the Commitments hereunder.

                                     -60-
<PAGE>

       SECTION 8.10   Governing Law, Jurisdiction, Waiver of Jury Trial, Etc.
                      ------------------------------------------------------

          (a) This Agreement shall be governed by, and construed in accordance
with, the laws of the State of New York.

          (b) Each of the parties hereto hereby irrevocably and unconditionally
submits, for itself and its property, to the nonexclusive jurisdiction of any
New York State court or federal court of the United States of America sitting in
New York City, and any appellate court from any thereof, in any action or
proceeding arising out of or relating to the Loan Documents, or for recognition
or enforcement of any judgment, and each of the parties hereto hereby
irrevocably and unconditionally agrees that all claims in respect of any such
action or proceeding may be heard and determined in any such New York State
court or, to the extent permitted by law, in such federal court. Each of the
parties hereto agrees that a final judgment in any such action or proceeding
shall be conclusive and may be enforced in other jurisdictions by suit on the
judgment or in any other manner provided by law. Nothing in this Agreement shall
affect any right that any party may otherwise have to bring any action or
proceeding relating to this Agreement or the Note in the courts of any
jurisdiction.

          (c) Each of the parties hereto irrevocably and unconditionally waives,
to the fullest extent it may legally and effectively do so, any objection that
it may now or hereafter have to the laying of venue of any suit, action or
proceeding arising out of or relating to this Agreement or the Note in any New
York State or federal court.  Each of the parties hereto hereby irrevocably
waives, to the fullest extent permitted by law, the defense of an inconvenient
forum to the maintenance of such action or proceeding in any such court.

          (d) Each of the Credit Parties and the Lenders hereby irrevocably
waives all right to trial by jury in any action, proceeding or counterclaim
(whether based on contract, tort or otherwise) arising out of or relating to the
Loan Documents or the actions of the Lender in the negotiation, administration,
performance or enforcement thereof.

       SECTION 8.11   Time.  All references to time herein shall be references
                      ----
to Eastern Standard Time or Eastern Daylight Time, as the case may be, unless
specified otherwise.

       SECTION 8.12   Severability. If any provision of any of the Loan
                      ------------
Documents is determined to be illegal, invalid or unenforceable, such provision
shall be fully severable and the remaining provisions shall remain in full force
and effect and shall be construed without giving effect to the illegal, invalid
or unenforceable provisions.

       SECTION 8.13   Further Assurances. The Credit Parties agree, upon the
                      ------------------
request of the Lenders, to promptly take such actions, as reasonably requested,
as is necessary to carry out the intent of this Agreement and the other Loan
Documents, including, but not limited to, such actions as are necessary to
ensure that the Lenders have a perfected security interest in the Collateral
subject to no Liens other than Permitted Liens.

       SECTION 8.14   Confidentiality. Each Lender agrees that it will use its
                      ---------------
reasonable best efforts to keep confidential any non-public information from
time to time supplied to it under any Loan Document; provided, however, that
                                                     --------  -------
nothing herein shall prevent the disclosure of any such information to (a) the
extent a Lender in good faith believes such

                                     -61-
<PAGE>

disclosure is required by Requirement of Law, (b) counsel for a Lender or to its
accountants, (c) bank examiners or auditors or comparable Persons, (d) any
affiliate of a Lender, (e) any other Lender, or any assignee, transferee or
participant, or any potential assignee, transferee or participant, of all or any
portion of any Lender's rights under this Agreement who is notified of the
confidential nature of the information and agrees to be bound by the provisions
of this Section 8.14, (f) any other Person in connection with any litigation to
which any one or more of the Lenders is a party, provided that such Lender takes
reasonable steps to obtain the agreement of such person or a protective order
requiring such person to maintain confidentiality of such information, or (g) to
any direct or indirect contractual counterparty in any swap agreement or such
contractual counterparty's professional advisor (so long as such contractual
counterparty or professional advisor to such contractual counterparty agrees to
be bound by the provisions of this Section 8.14); and provided further that no
Lender shall have any obligation under this Section 8.14 to the extent any such
information becomes available on a non-confidential basis from a source other
than a Credit Party or that any information becomes publicly available other
than by a breach of this Section 8.14 by any Lender or representative thereof.

       SECTION 8.15   Entirety.  This Agreement together with the other Loan
                      --------
Documents represent the entire agreement of the parties hereto and thereto, and
supersede all prior agreements and understandings, oral or written, if any,
including any commitment letters or correspondence relating to the Loan
Documents or the transactions contemplated herein and therein.

       SECTION 8.16   Binding Effect; Continuing Agreement .
                      ------------------------------------

          (a) This Agreement shall become effective at such time when all of the
conditions set forth in Section 4.01 have been satisfied or waived by the
Required Lenders and it shall have been executed by the Borrowers, the
Guarantors and the Lenders, and thereafter this Agreement shall be binding upon
and inure to the benefit of the Borrowers, the Guarantors, and each Lender and
their respective successors and assigns.

          (b) This Agreement shall be a continuing agreement and shall remain in
full force and effect until all Loans, interest, fees and other Obligations
(other than any obligations which by the terms thereof are stated to survive the
termination of the Loan Documents) have been paid in full and all Commitments
have been terminated. Upon termination, the Credit Parties shall have no further
obligations (other than the indemnification provisions that survive) under the
Loan Documents and the Collateral Agent shall, at the request and expense of the
Borrowers, deliver all Collateral in its possession to the Borrowers and release
all Liens on Collateral; provided that should any payment, in whole or in part,
of the Obligations be rescinded or otherwise required to be restored or returned
by any Lender, whether as a result of any proceedings in bankruptcy or
reorganization or otherwise, then the Loan Documents shall automatically be
reinstated and all Liens of the Lenders shall reattach to the Collateral and all
amounts required to be restored or returned and all costs and expenses incurred
by the Collateral Agent or any Lender in connection therewith shall be deemed
included as part of the Obligations.

                                     -62-
<PAGE>

          IN WITNESS WHEREOF, each of the Credit Parties and the Lenders has
caused this Agreement to be executed by its officer thereunto duly authorized,
as of the date first above written.

BORROWERS:                    DAVEL FINANCING COMPANY, L.L.C.,
---------                     a Delaware limited liability company

                              By:  DAVEL COMMUNICATIONS, INC.,
                                    its sole managing member

                                   By:/s/ Bruce W. Renard
                                      -------------------
                                      Name:  Bruce W. Renard
                                      Title:  President

                              PHONETEL TECHNOLOGIES, INC.,
                              an Ohio corporation

                              By:  /s/ John D. Chichester
                                   ----------------------
                                   Title:  President & Chief Executive Officer

                              CHEROKEE COMMUNICATIONS, INC.,
                              a Texas corporation

                              By:  /s/ John D. Chichester
                                   ----------------------
                                   Name:  John D. Chichester
                                   Title:  President & Chief Executive Officer

DAVEL PARENT GUARANTOR:       DAVEL COMMUNICATIONS, INC.,
----------------------        a Delaware corporation

                              By:  /s/ Bruce W. Renard
                                   -------------------
                                   Name:  Bruce W. Renard
                                   Title:  President

SUBSIDIARY GUARANTORS:        DAVEL COMMUNICATIONS GROUP, INC.,
---------------------         an Illinois corporation

                              ADTEC COMMUNICATIONS, INC.,
                              a Florida corporation

                              CENTRAL PAYPHONE SERVICES, INC.,
                              a Georgia corporation

                              COMMUNICATIONS CENTRAL INC.,
                              a Georgia corporation

                                     -63-
<PAGE>

                              COMMUNICATIONS CENTRAL OF GEORGIA, INC.,
                              a Georgia corporation

                              DAVEL COMMUNICATIONS GROUP, INC.,
                              an Illinois corporation

                              DAVEL MEDIA, INC.,
                              a Delaware corporation

                              DAVEL MEXICO, LTD.,
                              an Illinois corporation

                              DAVELTEL, INC.,
                              An Illinois corporation

                              DF MERGER CORP.,
                              a Delaware corporation

                              INTERSTATE COMMUNICATIONS, INC.,
                              a Georgia corporation

                              INVISION TELECOM, INC.,
                              a Georgia corporation

                              PEOPLES ACQUISITION CORPORATION,
                              a Pennsylvania corporation

                              PEOPLES COLLECTORS, INC.,
                              a Delaware corporation

                              PEOPLES TELEPHONE COMPANY, INC.,
                              a New York corporation

                              PEOPLES TELEPHONE COMPANY, INC.,
                              a New Hampshire corporation

                              PT MERGER CORP.,
                              an Ohio corporation

                              PTC CELLULAR, INC.,
                              a Delaware corporation

                              PTC SECURITY SYSTEMS, INC.,
                              a Florida corporation

                                     -64-
<PAGE>

                              SILVERADO COMMUNICATIONS
                              CORP.,
                              a Colorado corporation

                              TELALEASING ENTERPRISES, INC.,
                              an Illinois corporation

                              T.R.C.A., INC.
                              an Illinois corporation

                              By: /s/ Bruce W. Renard
                                  -------------------
                                  Name:  Bruce W. Renard
                                  Title:  President

                                     -65-
<PAGE>

LENDERS:                      MADELEINE L.L.C.
-------

                              By: /s/ Kevin Genda
                                  ---------------
                                  Name:  Kevin Genda
                                  Title:  Vice President

                              ARK CLO 2000-1, LIMITED

                              By:  Patriarch Partners, LLC
                                    its Collateral Manager

                              By: /s/ Lynn Tilton
                                  ---------------
                                  Name:  Lynn Tilton
                                  Title:  Authorized Signatory

                                     -66-<PAGE>

                                                                    EXHIBIT 10.3

                              SECURITY AGREEMENT

                            Dated February 19, 2002

                                    made by

                       THE GRANTORS REFERRED TO HEREIN,
                                 as Grantors,

                                      to

                               MADELEINE L.L.C.,
                              as Collateral Agent
<PAGE>

                               TABLE OF CONTENTS
<TABLE>
<CAPTION>
                                                                                       Page
                                                                                       ----
<S>                                                                                     <C>
Section 1.     Definitions.............................................................   2
Section 2.     Grant of Security.......................................................   3
Section 3.     Security for Obligations................................................   6
Section 4.     Grantors Remain Liable..................................................   7
Section 5.     Delivery and Control of Security Collateral.............................   7
Section 6.     Maintaining the Pledged Accounts........................................   8
Section 8.     Maintaining Electronic Chattel Paper and Letter-of-Credit
               Rights and Giving Notice of Commercial Tort Claims......................  10
Section 9.     Representations and Warranties..........................................  10
Section 10.    Further Assurances......................................................  13
Section 11.    Intellectual Property...................................................  14
Section 12.    Regulatory Approvals....................................................  16
Section 13.    As to Inventory and Equipment...........................................  17
Section 14.    Insurance...............................................................  17
Section 15.    Post-Closing Changes; Bailees; Collections on Assigned
               Agreements, Receivables and Related Contracts...........................  18
Section 16.    Voting Rights; Dividends; Etc...........................................  20
Section 17.    As to Letter-of-Credit Rights...........................................  21
Section 18.    Transfers and Other Liens; Additional Shares............................  21
Section 19.    Collateral Agent Appointed Attorney-in-Fact.............................  21
Section 20.    Collateral Agent May Perform............................................  22
Section 21.    The Collateral Agent's Duties...........................................  22
Section 22.    Remedies................................................................  23
Section 23.    Indemnity and Expenses..................................................  27
</TABLE>

                                      (i)
<PAGE>

<TABLE>
<S>                                                                                     <C>
Section 24.    Amendments; Waivers; Additional Grantors; Etc...........................  27
Section 25.    Notices; Etc............................................................  28
Section 26.    Continuing Security Interest; Assignments under the Credit
               Agreement, Etc..........................................................  28
Section 27.    Release; Termination....................................................  28
Section 28.    Execution in Counterparts...............................................  29
Section 29.    Governing Law...........................................................  29
Section 30.    Waiver of Jury Trial....................................................  29
</TABLE>

                                   Schedules

Schedule I     -    Pledged Shares and Pledged Debt
Schedule II    -    Locations of Inventory and Equipment
Schedule III   -    Location, Chief Executive Office, Federal Tax Identification
                    Number and Organizational Identification Number
Schedule IV    -    Changes in Location of Equipment and Inventory, Etc.
Schedule V     -    Pledged Accounts
Schedule VI    -    Permitted Unblocked Accounts
Schedule VII   -    Trade Names
Schedule VIII  -    Copyrights and Copyright Licenses
Schedule IX    -    Patents and Patent Licenses
Schedule X     -    Trademarks and Trademark Licenses
Schedule XI    -    Commercial Tort Claims

                                   Exhibits

Exhibit A      -    Assignment for Security (Copyrights)
Exhibit B      -    Assignment for Security (Patents)
Exhibit C      -    Assignment for Security (Trademarks)
Exhibit D      -    Form of Security Agreement Supplement
Exhibit E      -    Form of Securities Account Control Agreement (Securities
                    Account)

                                     (ii)
<PAGE>

                              SECURITY AGREEMENT

          SECURITY AGREEMENT dated February 19, 2002 made by the Persons listed
on the signature pages hereof and the Additional Grantors (as defined in Section
24) (the Persons so listed and the Additional Grantors being, collectively, the
"Grantors"), to Madeleine L.L.C (the "Collateral Agent") for the benefit of the
Lenders (as defined in the Credit Agreement referred to below).

                                   RECITALS

          (1) Davel Financing Company, LLC, a Delaware limited liability company
(the "Davel Borrower"), PhoneTel Technologies, Inc., an Ohio corporation
("PhoneTel"), Cherokee Communications, Inc., a Texas corporation ("Cherokee",
and together with PhoneTel, collectively the "PhoneTel Borrowers" and
individually a "PhoneTel Borrower"), Davel Communications, Inc., a Delaware
corporation (the "Davel Parent"), and each of the domestic subsidiaries of any
of the foregoing persons have entered into a Credit Agreement dated as of
February 19, 2002 (said Agreement, as it may hereafter be amended, amended and
restated, supplemented or otherwise modified from time to time, being the
"Credit Agreement") with the Lenders (as defined therein).

          (2) Pursuant to the Credit Agreement, the Grantors are entering into
this Agreement in order to grant to the Collateral Agent for the ratable benefit
of the Lenders a security interest in the Collateral (as hereinafter defined).

          (3) Each Grantor is the owner of the shares (the "Initial Pledged
Shares") of stock set forth opposite such Grantor's name on and as otherwise
described in Part A of Schedule I hereto and issued by the corporations named
therein and of the indebtedness (the "Initial Pledged Debt") set forth opposite
such Grantor's name on and as otherwise described in Part B of Schedule I hereto
and issued by the obligors named therein.

          (4) Each of the Davel Borrower and the PhoneTel Borrowers
(collectively the "Borrowers" and individually a "Borrower) has opened a cash
concentration deposit account and securities account (a "Cash Concentration
Account"), with either PNC Bank, National Association or National City Bank, in
the name of such Borrower(s) but under the control of the Collateral Agent and
subject to the terms of this Agreement, as described in Part A of Schedule V.

          (5) The Borrowers and certain of their subsidiaries have opened other
deposit accounts (the "Other Deposit Accounts") with banks, each in the name of
one of such Loan Parties and subject to the terms of this Agreement, as
described in Parts B and C of Schedule V and in Schedule VI.

          (6) It is a condition precedent to the making of Loans by the Lenders
under the Credit Agreement that the Grantors shall have granted the assignment
and security interest and made the pledge and assignment contemplated by this
Agreement.

          (7) Each Grantor will derive substantial direct and indirect benefit
from the transactions contemplated by the Loan Documents.

                                       1
<PAGE>

          NOW, THEREFORE, in consideration of the premises and in order to
induce the Lenders to make Loans under the Credit Agreement, each Grantor hereby
agrees with the Collateral Agent for the ratable benefit of the Lenders as
follows:

          Section 1.   Definitions.
                       ------------

                  (a)  Terms defined in the Credit Agreement and not otherwise
defined in this Agreement are used in this Agreement as defined in the Credit
Agreement. Further, unless otherwise defined in this Agreement or in the Credit
Agreement, terms defined in Article 8 or 9 of the UCC and/or in the Federal Book
Entry Regulations are used in this Agreement as such terms are defined in such
Article 8 or 9 and/or the Federal Book Entry Regulations.

                  (b)  In addition, as used in this Agreement, the following
terms shall have the respective meanings indicated below, such meanings to be
applicable equally to both the singular and plural of such terms:

                  "Copyright Licenses" means all licenses, contracts or other
agreements, whether written or oral, naming any Grantor as licensor, and
providing for the grant of any right to use or sell any works covered by any
Copyright including, without limitation, all Copyright Licenses referred to in
Schedule VIII hereto.

                  "Copyrights" means (i) all registered United States copyrights
in all Works, now existing or hereafter created or acquired, all registrations
and recordings thereof, and all applications in connection therewith, including
without limitation, registrations, recordings and applications in the United
States Copyright Office, including, without limitation, any Copyrights referred
to in Schedule VIII hereto and (ii) all reissues, divisions, continuations,
continuations in part and extensions or renewals thereof including, without
limitation, any Copyrights referred to in Schedule VIII hereto.

                  "Federal Book Entry Regulations" means (i) the federal
regulations contained in Subpart B ("Treasury/Reserve Automated Debt Entry
System (TRADES)") governing book-entry securities consisting of U.S. Treasury
bonds, notes and bills and Subpart D ("Additional Provisions") of 31 C.F.R. Part
357, 31 C.F.R. (S) 357.2, (S) 357.10 though (S) 357.14 and (S) 357.41 though (S)
357.44 and (ii) to the extent substantially identical to the federal regulations
referred to in clause (i) above (as in effect from time to time), the federal
regulations governing other book-entry securities.

                  "General Intangibles" means all "general intangibles" (as
defined in the UCC) of the Grantors, including, without limitation, all right,
title and interest which any Grantor may now or hereafter have in FCC Licenses
or State Licenses, subject, however, to the limitations set forth in subsection
                   -------  -------
2(j).

                  "Licenses" means the Copyright Licenses, the Trademark
Licenses and the Patent Licenses.

                  "Patent Licenses" means all licenses, contracts, or other
agreements, whether written or oral, providing for the grant by or to such
Grantor of any right to

                                       2
<PAGE>

manufacture, use or sell any invention covered by a Patent, including, without
limitation, any Patent Licenses referred to in Schedule IX hereto.

          "Patents" means (i) all domestic or foreign letters patent and all
reissues and extensions thereof, including, without limitation, any thereof
referred to in Schedule IX hereto and (ii) all domestic and foreign letters
patent and all divisions, continuations, and continuations in part thereof,
including, without limitation, any Patents referred to in Schedule IX hereto.

          "Trademark Licenses" means all licenses, contracts or other
agreements, whether written or oral, naming a Grantor as licensor, and providing
for the grant of any right concerning any Trademark, together with any goodwill
connected with and symbolized by any such Trademark Licenses and the right to
prepare for sale or lease and sell or lease any and all Inventory now or
hereafter owned by such Grantor and now or hereafter covered by such licenses,
including, without limitation, any Trademark Licenses referred to in Schedule X
hereto.

          "Trademarks" means (i) all domestic and foreign trademarks, service
marks, collective marks, certifications marks, trade names, business names,
d/b/a's, Internet domain names, trade styles, designs, logos and all general
intangibles of like nature, now or hereafter owned, adopted, acquired or used by
a Grantor, all applications, registrations, and recordings thereof, including,
without limitation any Trademarks referred to in Schedule X hereto and (ii) all
renewals thereof, including, without limitation, any thereof referred to in
Schedule X hereto.

          "UCC" means the Uniform Commercial Code as in effect, from time-to-
time, in the State of New York; provided that, if perfection or the effect of
                                --------
perfection or non-perfection or the priority of any security interest in any
Collateral is governed by the Uniform Commercial Code as in effect in a
jurisdiction other than New York, "UCC" means the Uniform Commercial Code as in
effect from time to time in such other jurisdiction for purposes of the
provisions hereof relating to such perfection, effect of perfection or non-
perfection or priority.

          "Work" means any work which is subject to copyright protection
pursuant to Title 17 of the United States Code.

     Section 2.   Grant of Security.  Each Grantor hereby assigns and pledges
                  ------------------
to the Collateral Agent for the ratable benefit of the Lenders, and hereby
grants to the Collateral Agent for the ratable benefit of the Lenders a security
interest in, such Grantor's right, title and interest in and to the following,
in each case, as to each type of property described below, whether now owned or
hereafter acquired by such Grantor, wherever located, and whether now or
hereafter existing or arising (collectively, the "Collateral"):

          (a) all inventory in all of its forms, (including, without limitation,
(i) raw materials and work in process therefor, finished goods thereof and
materials used or consumed in the manufacture, production, preparation or
shipping thereof, (ii) goods in which such Grantor has an interest in mass or a
joint or other interest or right of any kind (including, without limitation,
goods in which such Grantor has an interest or right as consignee) and (iii)
goods that are returned to or repossessed or stopped in transit by such
Grantor), and all accessions thereto

                                       3
<PAGE>

and products thereof and documents therefor (any and all such inventory,
accessions, products and documents being the "Inventory");

        (b) all accounts, chattel paper (including tangible chattel paper and
electronic chattel paper), instruments (including promissory notes), deposit
accounts, letter-of-credit rights, software, General Intangibles (including
payment intangibles) and other obligations of any kind, whether or not arising
out of or in connection with the sale or lease of goods or the rendering of
services and whether or not earned by performance, and all rights now or
hereafter existing in and to all supporting obligations and in and to all
security agreements, mortgages, liens, leases and other contracts securing or
otherwise relating to the foregoing property (any and all of such accounts,
chattel paper, instruments, deposit accounts, letter-of-credit rights, software,
General Intangibles and other obligations, to the extent not referred to in
clause (c) or (d) below, being the "Receivables", and any and all such
supporting obligations, security agreements, mortgages, liens, leases and other
contracts being the "Related Contracts");

        (c) all equipment of any kind and all parts thereof and accessions
thereto (any and all such equipment, parts and accessions being the
"Equipment");

        (d) the following (the "Security Collateral"):

               (i)    (A) 100% (or, if less, the full amount owned by such
Grantor) of the Initial Pledged Shares of the Borrower and each Domestic
Subsidiary and (B) 65% (or, if less, the full amount owned by such Grantor) of
the Initial Pledged Shares of each Material First Tier Foreign Subsidiary,
including, without limitation, the certificates, if any, representing the
Initial Pledged Shares, and all dividends, cash, instruments and other property
from time to time received, receivable or otherwise distributed in respect of or
in exchange for any or all of the Initial Pledged Shares;

               (ii)   (A) 100% (or, if less, the full amount owned by such
Grantor) of all other shares of stock, partnership interests, member interests
and other equity interests issued by any Domestic Subsidiary of the Borrower or
by any other Person that hereafter becomes a Domestic Subsidiary and (B) 65%
(or, if less, the full amount owned by such Grantor) of all other shares of
stock, partnership interests, member interests and other equity interests issued
by any Material First Tier Foreign Subsidiary of the Borrower or by any other
Person that hereafter becomes a Material First Tier Foreign Subsidiary (all such
shares, together with the Initial Pledged Shares, being the "Pledged Shares"),
including, without limitation, the certificates, if any, representing such
additional shares, and all dividends, cash, instruments and other property from
time to time received, receivable or otherwise distributed in respect of or in
exchange for any or all of such shares;

               (iii)  the Initial Pledged Debt and the instruments, if any,
evidencing the Initial Pledged Debt, and all interest, cash, instruments and
other property from time to time received, receivable or otherwise distributed
in respect of or in exchange for any or all of the Initial Pledged Debt;

               (iv)   all additional indebtedness from time to time owed to such
Grantor by any obligor of the Pledged Debt (such indebtedness, together with the
Initial Pledged

                                       4
<PAGE>

Debt, being the "Pledged Debt") and the instruments, if any, evidencing such
indebtedness, and all interest, cash, instruments and other property from time
to time received, receivable or otherwise distributed in respect of or in
exchange for any or all of such indebtedness; and

                 (v)   all other investment property (including, without
limitation, all (A) securities, whether certificated or uncertificated, (B)
security entitlements and (C) securities accounts) in which such Grantor has
now, or acquires from time to time hereafter, any right, title or interest in
any manner, and the certificates or instruments, if any, representing or
evidencing such investment property, and all dividends, interest, distributions,
value, cash, instruments and other property from time to time received,
receivable or otherwise distributed in respect of or in exchange for any or all
of such investment property;

            (e) the following (collectively, the "Account Collateral"):

                 (i)   each Cash Concentration Account, all financial assets
        from time to time credited to such Cash Concentration Account
        (including, without limitation, all Cash Equivalents from time to time
        credited to such Cash Concentration Account), all dividends, interest,
        cash, instruments and other property from time to time received,
        receivable or otherwise distributed in respect of or in exchange for any
        or all of such financial assets, and all funds held therein and all
        certificates and instruments, if any, from time to time representing or
        evidencing such Cash Concentration Account;

                 (ii)  the Regulatory Receipts Account, all financial assets

        from time to time credited to the Regulatory Receipts Account
        (including, without limitation, all Cash Equivalents from time to time
        credited to the Regulatory Receipts Account), all dividends, interest,
        cash, instruments and other property from time to time received,
        receivable or otherwise distributed in respect of or in exchange for any
        or all of such financial assets, and all funds held therein and all
        certificates and instruments, if any, from time to time representing or
        evidencing the Regulatory Receipts Account;

                 (iii) each Other Deposit Account, all financial assets from
        time to time credited to such Other Deposit Account (including, without
        limitation, all Cash Equivalents from time to time credited to such
        Other Deposit Account), all dividends, interest, cash, instruments and
        other property from time to time received, receivable or otherwise
        distributed in respect of or in exchange for any or all of such
        financial assets, and all funds held therein and all certificates and
        instruments, if any, from time to time representing or evidencing such
        Other Deposit Account;

                 (iv)  all notes, certificates of deposit, deposit accounts,
        checks and other instruments from time to time delivered to or otherwise
        possessed by the Collateral Agent for or on behalf of such Grantor,
        including, without limitation, those delivered or possessed in
        substitution for or in addition to any or all of the then existing
        Account Collateral; and

                                       5
<PAGE>

                         (v)  all interest, dividends, cash, instruments and
          other property from time to time received, receivable or otherwise
          distributed in respect of or in exchange for any or all of the then
          existing Account Collateral;

                 (f)  all commercial tort claims described in Schedule XI
(collectively the "Commercial Tort Claims Collateral");

                 (g)  all books and records (including, without limitation,
customer lists, credit files, computer programs, software, printouts and other
computer materials and records) of such Grantor pertaining to any of the
Collateral;

                 (h)  all Licenses, Copyrights, Patents and Trademarks;

                 (i)  all FCC Licenses and State Licenses of such Grantor and
all goodwill and going concern value relating thereto; provided, however, that
                                                       --------  -------
such security interest does not include at any time any FCC License of State
License to the extent, but only to the extent, that such Grantor is prohibited
at that time from granting a security interest therein pursuant to the
Communications Law or State Communications Law, the policies and regulations
promulgated thereunder and all other applicable laws, but includes, to the
maximum permitted by applicable law, all rights incident or appurtenant to any
such FCC License or State License and the rights to receive all proceeds derived
from or in connection with the sale, assignment or transfer of any FCC License
or State License; and provided further, to the extent that such Grantor is so
                  -------- -------
prohibited from granting a security interest in any FCC License or State
License, such Grantor agrees that a security interest shall automatically attach
to any such FCC License or State License, all rights incident or appurtenant
thereto, and the rights to receive proceeds derived from or in connection with
the sale, assignment or transfer of any such FCC License or State License, at
such time that a security interest is permitted by applicable law; and

                 (j)  all proceeds of, collateral for, and supporting
obligations relating to, any and all of the Collateral (including, without
limitation, proceeds, collateral and supporting obligations that constitute
property of the types described in clauses (a) though (i) of this Section 2 and
this clause (j)) and, to the extent not otherwise included, all (i) payments
under insurance (whether or not the Collateral Agent is the loss payee thereof),
or any indemnity, warranty or guaranty, payable by reason of loss or damage to
or otherwise with respect to any of the foregoing Collateral, (ii) commercial
tort claims and (iii) cash.

          The Grantors and the Collateral Agent, on behalf of the Lenders,
hereby acknowledge and agree that the security interest created hereby in the
Collateral (i) constitutes continuing collateral security for all Secured
Obligations (as defined in Section 3 herein), whether now existing or hereafter
arising and (ii) is not to be construed as an absolute assignment of any
Licenses, Copyrights, Patents, Trademarks, FCC Licenses or State Licenses.

          Section 3.   Security for Obligations.  This Agreement secures, in the
                       -------------------------
case of each Grantor, the payment of all Obligations (as defined in the Credit
Agreement) of such Grantor, now existing or hereafter arising pursuant to the
Loan Documents, howsoever evidenced, created, incurred or acquired, whether

                                       6
<PAGE>

for principal, interest, fees, premiums, penalties, indemnifications, contract
causes of action, costs, expenses or otherwise (all such Obligations of all
Grantors being the "Secured Obligations").

          Section 4.     Grantors Remain Liable. Anything herein to the contrary
                         ----------------------
notwithstanding, (a) each Grantor shall remain liable under the contracts and
agreements included in such Grantor's Collateral to the extent set forth therein
to perform all of its duties and obligations thereunder to the same extent as if
this Agreement had not been executed, (b) the exercise by the Collateral Agent
of any of the rights hereunder shall not release any Grantor from any of its
duties or obligations under the contracts and agreements included in the
Collateral and (c) no Secured Party shall have any obligation or liability under
the contracts and agreements included in the Collateral by reason of this
Agreement or any other Loan Document, nor shall any Secured Party be obligated
to perform any of the obligations or duties of any Grantor thereunder or to take
any action to collect or enforce any claim for payment assigned hereunder.

          Section 5.     Delivery and Control of Security Collateral.  (a) All
                         -------------------------------------------
certificates or instruments representing or evidencing Security Collateral shall
be delivered to and held by or on behalf of the Collateral Agent pursuant hereto
and shall be in suitable form for transfer by delivery, or shall be accompanied
by duly executed instruments of transfer or assignment in blank, all in form and
substance satisfactory to the Collateral Agent.  The Collateral Agent shall have
the right, at any time, after and during the continuance of a Default, in its
discretion and without notice to any Grantor, to transfer to or to register in
the name of the Collateral Agent or any of its nominees any or all of the
Security Collateral.  In addition, after and during the continuance of a
Default, the Collateral Agent shall have the right at any time to exchange
certificates or instruments representing or evidencing Security Collateral for
certificates or instruments of smaller or larger denominations.  Also, the
Collateral Agent shall have the right at any time to convert Security Collateral
consisting of financial assets credited to any securities account to Security
Collateral consisting of financial assets held directly by the Collateral Agent,
and to convert Security Collateral consisting of financial assets held directly
by the Collateral Agent to Security Collateral consisting of financial assets
credited to any securities account.

               (b)  With respect to any Security Collateral in which any Grantor
has any right, title or interest and that constitutes an uncertificated
security, such Grantor will cause the issuer thereof either (i) to register the
Collateral Agent as the registered owner of such security or (ii) to agree in an
authenticated record with such Grantor and the Collateral Agent that such issuer
will comply with instructions with respect to such security originated by the
Collateral Agent without further consent of such Grantor, such authenticated
record to be in form and substance satisfactory to the Collateral Agent.

               (c)  With respect to any Security Collateral in which any Grantor
has any right, title or interest and that constitutes a security entitlement,
such Grantor will cause the securities intermediary with respect to such
security entitlement either (i) to identify in its records the Collateral Agent
as the entitlement holder of such security entitlement against such securities
intermediary or (ii) to agree in an authenticated record with such Grantor and
the Collateral Agent that such securities intermediary will comply with
entitlement orders (that is, notifications communicated to such securities
intermediary directing transfer or redemption of the financial asset to which
such Grantor has a security entitlement) originated by the Collateral Agent
without further consent of such Grantor, such authenticated record to be in
substantially

                                       7
<PAGE>

the form of Exhibit C hereto or otherwise in form and substance satisfactory to
the Collateral Agent (such agreement being a "Securities Account Control
Agreement").

               (d)  No Grantor will change or add any securities intermediary
that maintains any securities account in which any of the Collateral is credited
or carried, or change or add any such securities account, in each case without
first complying with the above provisions of this Section 5 in order to perfect
the security interest granted hereunder in such Collateral.

          Section 6.     Maintaining the Pledged Accounts. So long as any Loan
                         --------------------------------
or any other Obligation of any Loan Party under any Loan Document shall remain
unpaid or any Lender shall have any Commitment under the Credit Agreement:

               (a)  Each Grantor will maintain deposit accounts (collectively,
     including the Cash Concentration Accounts, the "Pledged Accounts") only
     with banks listed on Schedule V hereto (the "Pledged Account Banks"). Each
     Pledged Account Bank listed on Part A of Schedule V hereto has agreed, and
     each Grantor will cause each Pledged Account Bank listed on Part B of
     Schedule V hereto to agree, within 30 days of the Closing Date, in each
     case in a record authenticated by such Grantor, the Collateral Agent and
     such Pledged Account Bank, to (1) comply with instructions originated by
     the Collateral Agent directing the disposition of funds in the respective
     Pledged Accounts without the further consent of such Grantor and (2) waive
     or subordinate in favor of the Collateral Agent all claims of such Pledged
     Account Bank (including claims by way of a security interest, right of
     setoff or right of recoupment) to such Pledged Accounts, which
     authenticated record shall be in form and substance satisfactory to the
     Collateral Agent (a "Pledged Account Letter").

               (b)  Each Grantor will (i) immediately upon the request of the
     Collateral Agent after the occurrence and during the continuance of a
     Default, instruct each Person obligated at any time to make any payment to
     such Grantor for any reason (an "Obligor") to make such payment to a
     Pledged Account of such Grantor or to a Cash Concentration Account and (ii)
     deposit in a Pledged Account of such Grantor or a Cash Concentration
     Account or pay to the Collateral Agent for deposit in a Cash Concentration
     Account, at the end of each Business Day, all proceeds of Collateral and
     all other cash of such Grantor.

               (c)  Concurrently with or promptly after entering into a Pledged
     Account Letter with any Pledged Account Bank, each Grantor will instruct
     such Pledged Account Bank to transfer to the applicable Cash Concentration
     Account, at the end of each Business Day (or in the case of Pledged Account
     Banks listed on Part C of Schedule V, each week, or at such interval at set
     forth in Part C), in same day funds, an amount equal to the credit balance
     of each Pledged Account (other than a Cash Concentration Account) in such
     Pledged Account Bank. If any Grantor shall fail to give any such
     instructions to any Pledged Account Bank, the Collateral Agent may do so
     without further notice to any Grantor.

                                       8
<PAGE>

               (d)  Each Grantor agrees that it will not add any bank as a
     Pledged Account Bank or add any account as a Pledged Account to those
     listed in Schedule V hereto, unless the Collateral Agent shall have
     received at least 10 days' prior written notice of such addition and shall
     have received a Pledged Account Letter authenticated by such new Pledged
     Account Bank and such Grantor or a supplement to an existing Pledged
     Account Letter covering such new Pledged Account, as the case may be (and,
     upon the receipt by the Collateral Agent of such Pledged Account Letter or
     supplement thereto, Schedule V hereto shall be automatically amended to
     include such Pledged Account Bank or Pledged Account). Each Grantor agrees
     that it will not terminate any bank as a Pledged Account Bank or terminate
     any account as a Pledged Account, except that any Grantor may terminate a
     Pledged Account, and terminate a bank as a Pledged Account Bank with
     respect to such Pledged Account if it gives the Collateral Agent at least
     10 days' prior written notice of such termination (and, upon such
     termination, Schedule V hereto shall be automatically amended to delete
     such Pledged Account Bank or Pledged Account). Each Grantor agrees that it
     will not amend, modify or supplement any standing instructions with any
     Pledged Account Bank pursuant to which funds are transferred from any
     Pledged Account maintained with such Pledged Account Bank without the prior
     written approval of the Collateral Agent.

               (e)  Upon any termination of any Pledged Account Letter or other
     agreement with respect to the maintenance of a Pledged Account by any
     Grantor or any Pledged Account Bank with respect thereto, such Grantor will
     immediately notify all Obligors that were making payments to such Pledged
     Account to make all future payments to another Pledged Account listed in
     Schedule V or to a Cash Concentration Account. Each Grantor agrees to
     terminate any or all Pledged Accounts and Pledged Account Letters upon
     request by the Collateral Agent.

               (f)  So long as no Event of Default shall have occurred and be
     continuing, (i) each Borrower will draw checks on, and otherwise withdraw
     amounts only from a Cash Concentration Account in such amounts as may be
     required in the ordinary course of business (including, without limitation,
     withdrawals by Staffing Concepts of Florida, Inc. acting on behalf of one
     or more Davel Credit Parties pursuant to the employee leasing agreement and
     the Authorization Agreement For Direct Deposits (ACH Debts), dated December
     14, 2001, between Staffing Concepts of Florida, Inc. and Telaleasing
     Enterprises, Inc.) and (ii) the Collateral Agent will, to the extent funds
     are available in a Cash Concentration Account, permit the transfer of
     amounts on deposit in such Cash Concentration Account to the extent
     necessary to pay all checks drawn on, and all amounts otherwise withdrawn
     from, such Cash Concentration Account.

               (g)  Each Grantor agrees that it will not add any account as an
     unblocked account to those listed in Schedule VI hereto and will not
     terminate any account as an unblocked account, unless the Collateral Agent
     shall have received at least 10 days' prior written notice of such addition
     or termination (and, upon such addition or termination, Schedule VI hereto
     shall be automatically amended to add or delete such account, as
     applicable).

                                       9
<PAGE>

               (h)     The Collateral Agent shall have sole right to direct the
     disposition of funds with respect to each of the Cash Concentration
     Accounts and the Other Deposit Accounts, subject to the provisions of this
     Agreement.

          Section 7.   Investing of Amounts in the Cash Concentration Accounts.
                       -------------------------------------------------------
The Collateral Agent will, subject to the provisions of Sections 6 and 21, from
time to time (a) permit the investment of amounts received with respect to any
Cash Concentration Account in such Cash Equivalents credited to (i) such Cash
Concentration Account as the applicable Borrower may select and the Collateral
Agent may approve or (ii) in the case of Cash Equivalents consisting of
Securities Collateral, a securities account subject to a Securities Account
Control Agreement and (b) invest interest paid on the Cash Equivalents referred
to in clause (a) above, and reinvest other proceeds of any such Cash Equivalents
that may mature or be sold, in each case in such Cash Equivalents credited in
the same manner. Interest and proceeds that are not invested or reinvested in
Cash Equivalents as provided above shall be deposited and held in the relevant
Cash Concentration Account. In addition, the Collateral Agent shall have the
right at any time to exchange such Cash Equivalents for similar Cash Equivalents
of smaller or larger denominations, or for other Cash Equivalents, credited to
the Cash Concentration Account.

          Section 8.   Maintaining Electronic Chattel Paper and Letter-of-Credit
                       ---------------------------------------------------------
Rights and Giving Notice of Commercial Tort Claims.  So long as any Loan or any
--------------------------------------------------
other Obligation shall remain unpaid or any Lender shall have any Commitment
under the Credit Agreement:

               (a)     each Grantor will maintain all electronic chattel paper
     so that the Collateral Agent has control of the electronic chattel paper in
     the manner specified in Section 9-105 of the UCC;

               (b)     each Grantor will maintain all letter-of-credit rights
     assigned to the Collateral Agent so that the Collateral Agent has control
     of the letter-of-credit rights in the manner specified in Section 9-107 of
     the UCC; and

               (c)     each Grantor will immediately give notice to the
     Collateral Agent of any commercial tort claim that may arise in the future
     and will immediately execute or otherwise authenticate a supplement to this
     Agreement, and otherwise take all necessary action, to subject such
     commercial tort claim to the first priority lien of this Agreement.

          Section 9.   Representations and Warranties. Each Grantor represents
                       ------------------------------
and warrants as follows on behalf of itself and its Subsidiaries:

               (a)     Such Grantor's exact legal name, as defined in Section 9-
     503(a) of the UCC, is correctly set forth on Schedule III of this
     Agreement. Such Grantor is an organization of the type specified on the
     first page of this Agreement and is organized under the laws of the
     jurisdiction specified on the first page of this Agreement. During the past
     five years, such Grantor has not previously changed its name, identity or
     corporate structure, except as disclosed in Schedule IV hereto.

               (b)     All of the Inventory and Equipment of such Grantor is
     located at the places specified therefor in Schedule II hereto, as such
     Schedule II may be amended from time to time pursuant to Section 13. The
     chief executive office of such Grantor, and the

                                      10
<PAGE>

     original copies of each Related Contract to which such Grantor is a party
     and all originals of all chattel paper that evidence Receivables of such
     Grantor, are located at the address specified therefor in Schedule III
     hereto. Such Grantor is located (within the meaning of Section 9-307 of the
     UCC) in the state or jurisdiction set forth in Schedule III hereto. Such
     Grantor's federal tax identification number and organizational
     identification number are set forth opposite such Grantor's name in
     Schedule III hereto. [Since January 1, 2001,] such Grantor has not changed
     the location of its inventory, its chief executive office, its location
     (within the meaning of Section 9-307 of the UCC), its federal tax
     identification number and its organizational identification number, except
     as disclosed in Schedule IV. All Security Collateral consisting of
     certificated securities and instruments have been delivered to the
     Collateral Agent.

               (c)  Such Grantor is the legal and beneficial owner of the
     Collateral of such Grantor free and clear of any Lien, claim, option or
     right of others, except for the security interest created under this
     Agreement or permitted under the Credit Agreement. No filed financing
     statement or other instrument similar in effect covering all or any part of
     such Collateral or listing such Grantor or any trade name of such Grantor
     as debtor is on file in any recording office, except such as may have been
     filed in favor of the Collateral Agent relating to the Loan Documents or as
     otherwise permitted under the Credit Agreement. Such Grantor has the trade
     names listed on Schedule VII hereto.

               (d)  Such Grantor has exclusive possession and control of the
     Inventory other than Inventory stored at any leased premises or warehouse
     for which a landlord's or warehouseman's agreement, in form and substance
     satisfactory to the Collateral Agent, is in effect and which leased
     premises or warehouse is so indicated by an asterisk on Schedule II hereto,
     as such Schedule II may be amended from time to time pursuant to Section
     15.

               (e)  Other than Payphones in such Grantor's possession pursuant
     to a contract for repair (to the extent such Payphones could be
     characterized as Inventory), no Inventory is held by such Grantor pursuant
     to consignment, sale or return, sale on approval or similar arrangement.

               (f)  No Payphone of such Grantor that constitutes Collateral is a
     Fixture.

               (g)  All of such Grantor's Equipment is in normal operating
     condition or repair, ordinary wear and tear excepted, and is suitable for
     the uses to which it is customarily put in the conduct of such Grantor's
     business.

               (h)  The Pledged Shares pledged by such Grantor hereunder have
     been duly authorized and validly issued and are fully paid and non-
     assessable. The Pledged Debt pledged by such Grantor hereunder has been
     duly authorized, authenticated or issued and delivered, is the legal, valid
     and binding obligation of the issuers thereof, may be evidenced by one or
     more promissory notes (which notes have been delivered to the Collateral
     Agent) and is not in default.

                                      11
<PAGE>

               (i)  The Initial Pledged Shares constitute the percentage of the
     issued and outstanding shares of stock of the issuers thereof indicated on
     Schedule I hereto as of the Effective Date.  The Initial Pledged Debt
     constitutes all of the outstanding indebtedness owed to such Grantor by the
     issuers thereof and is outstanding, as of the Effective Date, in the
     principal amount indicated on Schedule I hereto as of the Effective Date.

               (j)  All of the investment property owned by such Grantor as of
     the Closing Date is listed on Schedule I hereto.

               (k)  Such Grantor has no Pledged Accounts or other deposit
     accounts other than the Pledged Accounts listed on Schedule V hereto, as
     such Schedule V may be amended from time to time pursuant to Section 6(d)
     and the permitted unblocked accounts listed on Schedule VI hereto, as such
     Schedule VI may be amended from time to time pursuant to Section 6(g).
     Binding and enforceable Pledged Account Letters are in effect for each
     Pledged Account, except to the extent such Pledged Account Letters are not
     required by Section 5(a). Such Grantor has, to the extent requested by the
     Collateral Agent, instructed all existing Obligors to make all payments to
     a Pledged Account or a Cash Concentration Account.

               (l)  All filings and other actions (including actions necessary
     to obtain control of Collateral as provided in Section 9-104, 9-105, 9-106
     and 9-107 of the UCC) necessary or desirable to perfect and protect the
     security interest in the Collateral of such Grantor created under this
     Agreement have been duly made or taken and are in full force and effect,
     and this Agreement creates in favor of the Collateral Agent for the benefit
     of the Lenders a valid and, together with such filings and other actions,
     perfected first priority security interest in the Collateral of such
     Grantor, securing the payment of the Secured Obligations.

               (m)  No authorization or approval or other action by, and no
     notice to or filing with, any governmental authority or regulatory body or
     any other third party is required for (i) the grant by such Grantor of the
     assignment, pledge and security interest granted hereunder or for the
     execution, delivery or performance of this Agreement by such Grantor, (ii)
     the perfection or maintenance of the assignment, pledge and security
     interest created hereunder (including the first priority nature of such
     assignment, pledge or security interest), except for the filing of
     financing and continuation statements under the Uniform Commercial Code,
     which financing statements have been duly filed and are in full force and
     effect, and the actions described in Section 5 with respect to Security
     Collateral, which actions have been taken and are in full force and effect,
     or (iii) for the exercise by the Collateral Agent of its voting or other
     rights provided for in this Agreement or the remedies in respect of the
     Collateral pursuant to this Agreement, except as may be required in
     connection with the disposition of any portion of the Security Collateral
     by laws affecting the offering and sale of securities generally.

               (n)  The Inventory that has been produced or distributed by such
     Grantor has been produced or distributed in compliance with all
     requirements of applicable law, including, without limitation, any
     Communications Law or State Communications Law.

                                      12
<PAGE>

               (o) Such Grantor shall not alter, modify or otherwise take any
          action with respect to the Inventory that would affect the rights of
          the Collateral Agent to sell, liquidate or otherwise dispose of the
          Inventory.

               (p) Intellectual Property.

                      (i)   Schedules VIII, IX, and X hereto (as updated from
time to time) include all Licenses, Copyrights, Patents, Trademarks (except for
non-material unregistered trademarks and service marks, collectively
"Intellectual Property") owned by such Grantor in its own name as of the date
hereof.

                      (ii)  To the best of such Grantor's knowledge, all such
Intellectual Property of such Grantor is valid, subsisting, unexpired and
enforceable.

                      (iii) Except as set forth in Schedules VIII, IX, and X
hereto, none of such Intellectual Property is the subject of any licensing or
franchise agreement.

                      (iv)  All applications pertaining to the Intellectual
Property of such Grantor have been duly and properly filed, and all
registrations or letters pertaining to such Intellectual Property have been duly
and properly filed and issued, and all such Intellectual Property is valid and
enforceable, except as could not reasonably be expected to have a Material
Adverse Effect.

                      (v) Except for licenses to third parties in the ordinary
course of business, such Grantor has not made any assignment or agreement in
conflict with the security interest in the Intellectual Property of any Grantor
hereunder.

          Section 10. Further Assurances. (a) Each Grantor agrees that from time
                      ------------------
to time, at the request of the Collateral Agent and at the expense of such
Grantor, such Grantor will promptly execute and deliver, or otherwise
authenticate, all further instruments and documents, and take all further
action, that may be reasonably necessary or desirable, or that the Collateral
Agent may reasonably request, in order to perfect and protect any pledge,
assignment or security interest granted or purported to be granted by such
Grantor hereunder or to enable the Collateral Agent to exercise and enforce its
rights and remedies hereunder with respect to any Collateral of such Grantor.
Without limiting the generality of the foregoing, each Grantor will promptly
with respect to Collateral of such Grantor: (i) at the request of the Collateral
Agent, mark conspicuously each document included in Inventory and each of its
records pertaining to such Collateral with a legend, in form and substance
satisfactory to the Collateral Agent, indicating that such document or
Collateral is subject to the security interest granted hereby; (ii) if any such
Collateral shall be evidenced by a promissory note or other instrument, deliver
and pledge to the Collateral Agent hereunder such note or instrument duly
indorsed and accompanied by duly executed instruments of transfer or assignment,
all in form and substance satisfactory to the Collateral Agent; (iii) execute or
authenticate and file such financing or continuation statements, or amendments
thereto, and such other instruments or notices, as may be necessary or
desirable, or as the Collateral Agent may request, in order to perfect and
preserve the security interest granted or purported to be granted by such
Grantor hereunder; (iv) deliver and pledge to the Collateral Agent for benefit
of the Lenders certificates representing Security Collateral that

                                      13
<PAGE>

constitutes certificated securities, accompanied by undated stock or bond powers
executed in blank; (v) take all action necessary to insure that the Collateral
Agent has control of Collateral consisting of deposit accounts, electronic
chattel paper, investment property and letter-of-credit rights as provided in
Sections 9-104, 9-105, 9-106 and 9-107 of the of the UCC; (vi) with regard to
Copyrights, execute an Assignment for Security (Copyrights) in the form of
Exhibit A attached hereto, (vii) with regard to Patents, execute an Assignment
for Security (Patents) with the United States Patent and Trademark Office in the
form of Exhibit B attached hereto; (viii) with regard to Trademarks, execute an
Assignment for Security (Trademarks) for filing with the United States Patent
and Trademark Office in the form of Exhibit C attached hereto; and (ix) deliver
to the Collateral Agent evidence that all other action that the Collateral Agent
may deem reasonably necessary or desirable in order to perfect and protect the
security interest created by such Grantor under this Agreement has been taken.

               (b) Each Grantor hereby authorizes the Collateral Agent to file
one or more financing or continuation statements, and amendments thereto,
relating to all or any part of the Collateral of such Grantor without the
signature of such Grantor where permitted by law. A photocopy or other
reproduction of this Agreement or any financing statement covering the
Collateral or any part thereof shall be sufficient as a financing statement
where permitted by law.

               (c) Each Grantor will furnish to the Collateral Agent from time
to time statements and schedules further identifying and describing the
Collateral of such Grantor and such other reports in connection with such
Collateral as the Collateral Agent may reasonably request, all in reasonable
detail.

               (d) Each Grantor will allow the Collateral Agent or its
representatives to inspect the Collateral.

               (e) With respect to new Copyrights, Patents, Trademarks, each
Grantor will promptly provide the Collateral Agent with (i) a listing of all
applications, if any, for new Copyrights, Patents or Trademarks (together with a
listing of the issuance of registrations or letters on present applications),
which new applications and issued registrations or letters shall be subject to
the terms and conditions hereunder, and (ii) (A) with respect to Copyrights, a
duly executed Assignment of Security (Copyrights), (B) with respect to Patents,
a duly executed Assignment of Security (Patents)s, (C) with respect to
Trademarks, a duly executed Assignment of Security (Trademarks) or (D) such
other duly executed documents as the Collateral Agent may request in a form
acceptable to counsel for the Collateral Agent and suitable for recording to
evidence the security interest in the Copyright, Patent or Trademark which is
the subject of such new application.

          Section 11. Intellectual Property. So long as any Loan or any other
                      ---------------------
Obligation shall remain unpaid or any Lender shall have any Commitment under the
Credit Agreement, each Grantor shall:

               (a) employ the Copyright for each Work with such notice of
copyright as may be required by law to secure copyright protection;

                                      14
<PAGE>

               (b) not do any act or knowingly omit to do any act whereby any
material Copyright may become invalidated and (i) not do any act, or knowingly
omit to do any act, whereby any material Copyright may become injected into the
public domain; (ii) notify the Collateral Agent immediately if it knows, or has
reason to know, that any material Copyright may become injected into the public
domain or of any adverse determination or development (including, without
limitation, the institution of, or any such determination or development in, any
court or tribunal in the United States or any other country) regarding such
Grantor's ownership of any such Copyright or its validity; (iii) take all
necessary steps as it shall deem appropriate under the circumstances, to
maintain and pursue each application (and to obtain the relevant registration)
and to maintain each registration of each material Copyright owned by such
Grantor including, without limitation, filing of applications for renewal where
necessary; and (iv) promptly notify the Collateral Agent of any material
infringement of any material Copyright of such Grantor of which it becomes aware
and take such actions as it shall reasonably deem appropriate under the
circumstances to protect such Copyright, including, where appropriate, the
bringing of suit for infringement, seeking injunctive relief and seeking to
recover any and all damages for such infringement;

               (c) not make any assignment or agreement in conflict with the
security interest in the Copyrights of such Grantor other than in the ordinary
course of business;

               (d) subject to such Grantor's reasonable business judgment or as
permitted in the Credit Agreement, (i) continue to use each material Trademark
in order to maintain such Trademark in full force free from any claim of
abandonment for non-use, (ii) maintain as in the past the quality of products
and services offered under such Trademark, (iii) employ such Trademark with the
appropriate notice of registration, (iv) not adopt or use any mark which is
confusingly similar or a colorable imitation of such Trademark unless the
Collateral Agent, for the ratable benefit of the Lenders, shall obtain a
perfected security interest in such mark pursuant to this Security Agreement,
and (v) not (and not permit any licensee or sublicensee thereof to) do any act
or knowingly omit to do any act whereby any material Trademark may become
invalidated;

               (e) not do any act, or omit to do any act, whereby any material
Patent may become abandoned or dedicated;

               (f) promptly notify the Collateral Agent if it knows, or has
reason to know, that any application or registration relating to any material
Patent or material Trademark may become abandoned or dedicated, or of any
adverse determination or development (including, without limitation, the
institution of, or any such determination or development in, any proceeding in
the United States Patent and Trademark Office or any court or tribunal in any
country) regarding an Grantor's ownership of any such Patent or Trademark or its
right to register the same or to keep and maintain the same;

               (g) if such Grantor, either by itself or through an agent,
employee, licensee or designee, shall file an application for the registration
of any Patent or Trademark with the United States Patent and Trademark Office or
any similar office or agency in any other country or any political subdivision
thereof, such Grantor shall report such filing to the Collateral Agent within 10
Business Days after the last day of the fiscal quarter in which such filing
occurs, and

                                      15
<PAGE>

upon request of the Collateral Agent, shall execute and deliver any and all
agreements, instruments and other documents as the Collateral Agent may
reasonably request to evidence the Collateral Agent's and the Lenders' security
interest in any Patent or Trademark and the goodwill and General Intangibles of
a Grantor relating thereto or represented thereby;

               (h) take all reasonable and necessary steps, including, without
limitation, in any proceeding before the United States Patent and Trademark
Office, or any similar office or agency in any other country or any political
subdivision thereof, to maintain and pursue each application (and to obtain the
relevant registration) and to maintain each registration of all material Patents
and material Trademarks, including, without limitation, filing of applications
for renewal, affidavits of use and affidavits of incontestability;

               (i) promptly notify the Collateral Agent after it learns that any
material Patent or material Trademark included in the Collateral is infringed,
misappropriated or diluted by a third party and promptly sue for infringement,
misappropriation or dilution, seek injunctive relief where appropriate and
recover any and all damages for such infringement, misappropriation or dilution,
or take such other actions as it shall reasonably deem appropriate under the
circumstances to protect such Patent or Trademark; and

               (j) except for licenses to third parties in the ordinary course
of business, not make any assignment or agreement in conflict with the security
interest in the Patents or Trademarks, whether now or hereafter existing, of
such Grantor.

          Section 12. Regulatory Approvals. So long as any Loan or any other
                      --------------------
Obligation shall remain unpaid or any Lender shall have any Commitment under the
Credit Agreement, each Grantor shall promptly, and at its expense, execute and
deliver, or cause to be executed and delivered, all applications, certificates,
instruments, registration statements and all other documents the Collateral
Agent may reasonably request and as may be required by law in connection with
the obtaining of any FCC Consents, State Consents or the consent, approval,
registration, qualification or authorization of any other Person necessary or
deemed by the Collateral Agent to be appropriate for the effective exercise of
any of its rights under this Agreement. Without limiting the generality of the
foregoing, if an Event of Default shall have occurred and be continuing, each
Grantor shall take any action which the Collateral Agent may reasonably request
in order to transfer and assign to the Collateral Agent, or to such one or more
third parties as the Collateral Agent may designate, or to a combination of the
foregoing, each FCC License, State License or other Government Approval of such
Grantor. To enforce the provisions of this Section 12, upon the occurrence and
during the continuance of an Event of Default, the Collateral Agent is empowered
to request the appointment of a receiver from any court of competent
jurisdiction. Such receiver shall be instructed to seek from the FCC or other
Governmental Authority an involuntary transfer of control of each such FCC
License, State License or other Governmental Approval for the purpose of seeking
a bona fide purchaser to whom control will ultimately be transferred. Each
Grantor hereby agrees to authorize such an involuntary transfer of control upon
the request of the receiver so appointed, and, if such Grantor shall refuse to
authorize the transfer, its approval may be required by the court. Upon the
occurrence and continuance of an Event of Default, such Grantor shall further
use its reasonable best efforts to assist in obtaining FCC Consents, State
Consents or other governmental approvals, if required, for any action or
transaction contemplated by this Security Agreement, including, without
limitation, the preparation, execution and filing with the FCC or other
governmental authority of

                                      16
<PAGE>

such Grantor's portion of any necessary or appropriate application for the
approval of the transfer or assignment of any portion of the assets (including
any FCC Licenses, State Licenses or other Governmental Approval) of such
Grantor. Because each Grantor agrees that the Collateral Agent's remedy at law
for failure of such Grantor to comply with the provisions of this Section 12
would be inadequate and that such failure would not be adequately compensable in
damages, such Grantor agrees that the covenants contained in this Section 12 may
be specifically enforced, and such Grantor hereby waives and agrees not to
assert any defenses against an action for specific performance of such
covenants.

          Section 13. As to Inventory and Equipment. (a) Each Grantor will keep
                      -----------------------------
the Inventory and Equipment of such Grantor (other than Inventory sold in the
ordinary course of business) at the places specified therefor in Section 9(b)
or, upon 30 days' (or such lesser period as the Collateral Agent, in its
discretion, agrees) prior written notice to the Collateral Agent, at such other
places designated by such Grantor in such notice. Upon the giving of such
notice, Schedule II hereto shall be automatically amended to add any new
locations specified in the notice.

               (b) Each Grantor will promptly furnish to the Collateral Agent a
statement respecting any material loss or damage to any of the Inventory or
Equipment of such Grantor.

               (c) Each Grantor will pay promptly when due all property and
other taxes, assessments and governmental charges or levies imposed upon, and
all claims (including, without limitation, claims for labor, materials and
supplies) against, the Inventory or Equipment of such Grantor. In producing or
distributing its Inventory, each Grantor will comply with all requirements of
applicable law, including, without limitation, any Communications Law or State
Communications Law.

          Section 14. Insurance. (a) Each Grantor will, at its own expense and
                      ---------
in addition to insurance required to be maintained by such Grantor under the
Credit Agreement, maintain insurance with respect to the Inventory and Equipment
of such Grantor in such amounts, against such risks, in such form and with such
insurers, as shall be satisfactory to the Collateral Agent from time to time.
Each policy of each Grantor for liability insurance shall provide for all losses
to be paid on behalf of the Collateral Agent and such Grantor as their interests
may appear, and each policy for property damage insurance shall provide for all
losses to be paid directly to the Collateral Agent or deposited directly into a
Cash Concentration Account. Each such policy shall in addition (i) name such
Grantor and the Collateral Agent as insured parties thereunder (without any
representation or warranty by or obligation upon the Collateral Agent) as their
interests may appear, (ii) contain the agreement by the insurer that any loss
thereunder shall be payable to the Collateral Agent notwithstanding any action,
inaction or breach of representation or warranty by such Grantor, (iii) provide
that there shall be no recourse against the Collateral Agent for payment of
premiums or other amounts with respect thereto and (iv) provide that at least 10
days' prior written notice of cancellation or of lapse shall be given to the
Collateral Agent by the insurer. Each Grantor will, if so requested by the
Collateral Agent, deliver to the Collateral Agent original or duplicate policies
of such insurance and, as often as the Collateral Agent may reasonably request,
a report of a reputable insurance broker with respect to such insurance.
Further, each Grantor will, at the request of the Collateral Agent, duly

                                      17
<PAGE>

execute and deliver instruments of assignment of such insurance policies to
comply with the requirements of Section 10 and cause the insurers to acknowledge
notice of such assignment.

               (b) Reimbursement under any liability insurance maintained by any
Grantor pursuant to this Section 14 may be paid directly to the Person who shall
have incurred liability covered by such insurance. In case of any loss involving
damage to Inventory or Equipment when subsection (c) of this Section 14 is not
applicable, the applicable Grantor will make or cause to be made the necessary
repairs to or replacements of such Inventory or Equipment, and any proceeds of
insurance properly received by or released to such Grantor shall be used by such
Grantor, except as otherwise required hereunder or by the Credit Agreement, to
pay or as reimbursement for the costs of such repairs or replacements.

               (c) So long as no Default shall have occurred and be continuing,
all insurance payments received by the Collateral Agent in connection with any
loss, damage or destruction of any Inventory or Equipment will be released by
the Collateral Agent to the applicable Grantor for the repair, replacement or
restoration thereof, subject to such terms and conditions with respect to the
release thereof as the Collateral Agent may reasonably require. To the extent
that (i) the amount of any such insurance payments exceeds the cost of any such
repair, replacement or restoration, or (ii) such insurance payments are not
otherwise required by the applicable Grantor to complete any such repair,
replacement or restoration required hereunder, the Collateral Agent will not be
required to release the amount thereof to such Grantor and may hold or continue
to hold such amount in the Collateral Account as additional security for the
Secured Obligations of such Grantor (except that the Collateral Agent will
direct the applicable Pledged Account Bank to release to such Grantor any such
amount if and to the extent that any prepayment of Obligations is required under
the Credit Agreement in connection with the receipt of such amount and such
prepayment has been made). Upon the occurrence and during the continuance of any
Default or the actual or constructive total loss of any Inventory or Equipment,
all insurance payments in respect of such Inventory or Equipment shall be
deposited directly into a Cash Concentration Account or paid to the Collateral
Agent and, if paid directly to the Collateral Agent, shall, in the Collateral
Agent's sole discretion, (i) be released to the applicable Grantor to be applied
as set forth in the first sentence of this subsection (c) or (ii) be held as
additional Collateral hereunder or applied as specified in Section 22(b).

          Section 15. Post-Closing Changes; Bailees; Collections on Assigned
                      ------------------------------------------------------
Agreements, Receivables and Related Contracts. (a) No Grantor will change its
---------------------------------------------
name, identity, corporate structure, federal tax identification number,
organizational identification number, or location from those set forth in
Section 9(a) and (b) without first giving at least 30 days' prior written notice
to the Collateral Agent and taking all action required by the Collateral Agent
for the purpose of perfecting or protecting the liens granted by this Agreement.
Each Grantor will not become bound by a security agreement signed or
authenticated by another Person (determined as provided in Section 9-203(d) of
the UCC) without giving the Collateral Agent 10 days' prior written notice
thereof and taking all action required by the Collateral Agent to insure that
the perfection and first priority nature of the Collateral Agent's lien on the
Collateral will be maintained. Each Grantor will also keep all originals of all
chattel paper that evidence Receivables of such Grantor, at the location
therefor specified in Section 9(b) or, upon 10 days' prior written notice to the
Collateral Agent, at such other location designated in such notice. Each Grantor
will hold and preserve its records relating to the Collateral and chattel paper
and

                                      18
<PAGE>

will permit representatives of the Collateral Agent at any time during normal
business hours to inspect and make abstracts from such records and other
documents.

               (b) If any of its Collateral is at any time in the possession or
control of a warehouseman, bailee or agent, or if the Collateral Agent so
requests such Grantor will (i) notify such warehouseman, bailee or agent of the
security interests, (ii) instruct such warehouseman, bailee or agent to hold all
such Collateral for the Collateral Agent's account subject to the Collateral
Agent's instructions (which shall permit such Collateral to be removed by such
Grantor in the ordinary course of business until the Collateral Agent notifies
such warehouseman, bailee or agent that an Event of Default has occurred and is
continuing), (iii) using commercially reasonable efforts, cause such
warehouseman, bailee or agent to authenticate a record acknowledging that it
holds possession of such Collateral for the Collateral Agent's benefit and (iv)
make such authenticated record available to the Collateral Agent.

               (c) Except as otherwise provided in this subsection (c), each
Grantor will continue to collect, at its own expense, all amounts due or to
become due such Grantor under the Receivables (the "Pledged Receivables") and
the Related Contracts. In connection with such collections, such Grantor may
take (and, at the Collateral Agent's direction, will take) such action as such
Grantor or the Collateral Agent may deem necessary or advisable to enforce
collection of the Pledged Receivables and the Related Contracts; provided,
                                                                 --------
however, that the Collateral Agent shall have the right at any time upon the
-------
occurrence and during the continuance of a Default, upon written notice to such
Grantor of its intention to do so, to notify the Obligors under any Pledged
Receivables or Related Contracts of the assignment of such Pledged Receivables
or Related Contracts to the Collateral Agent and to direct such Obligors to make
payment of all amounts due or to become due to such Grantor thereunder directly
to the Collateral Agent and, upon such notification and at the expense of such
Grantor, to enforce collection of any such Pledged Receivables or Related
Contracts, and to adjust, settle or compromise the amount or payment thereof, in
the same manner and to the same extent as such Grantor might have done, and to
otherwise exercise all rights with respect to such Pledged Receivables and
Related Contracts, including, without limitation, those set forth set forth in
Section 9-607 of the UCC. After receipt by any Grantor of the notice from the
Collateral Agent referred to in the proviso to the preceding sentence, (i) all
amounts and proceeds (including instruments) received by such Grantor in respect
of the Pledged Receivables and the Related Contracts of such Grantor shall be
received in trust for the benefit of the Collateral Agent hereunder, shall be
segregated from other funds of such Grantor and shall be forthwith paid over to
the Collateral Agent in the same form as so received (with any necessary
indorsement) to be deposited in the Collateral Account and either (A) released
to such Grantor so long as no Default shall have occurred and be continuing or
(B) if any Default shall have occurred and be continuing, applied as provided in
Section 22(b) and (ii) such Grantor will not adjust, settle or compromise the
amount or payment of any Receivable, or amount due on any Related Contract,
release wholly or partly any Obligor thereof, or allow any credit or discount
thereon. No Grantor will permit or consent to the subordination of its right to
payment under any of the Pledged Receivables and Related Contracts to any other
indebtedness or obligations of the Obligor thereof.

                                      19
<PAGE>

          Section 16. Voting Rights; Dividends; Etc. (a) So long as no Default
                      -----------------------------
shall have occurred and be continuing:

          (i)   Each Grantor shall be entitled to exercise any and all voting
     and other consensual rights pertaining to the Security Collateral of such
     Grantor or any part thereof for any purpose other than to originate
     Entitlement Orders (as defined in any Securities Account Control Agreement)
     with respect to any securities account; provided, however, that such
                                             --------  -------
     Grantor will not exercise or refrain from exercising any such right if such
     action would have a material adverse effect on the value of the Security
     Collateral or any part thereof.

          (ii)  Each Grantor shall be entitled to receive and retain any and all
     dividends, interest and other distributions paid in respect of the Security
     Collateral of such Grantor if and to the extent that the payment thereof is
     not otherwise prohibited by the terms of the Loan Documents; provided,
                                                                  --------
     however, that any and all
     -------

                (A) dividends, interest and other distributions paid or payable
          other than in cash in respect of, and instruments and other property
          received, receivable or otherwise distributed in respect of, or in
          exchange for, any Security Collateral,

                (B) dividends and other distributions paid or payable in cash in
          respect of any Security Collateral in connection with a partial or
          total liquidation or dissolution or in connection with a reduction of
          capital, capital surplus or paid-in-surplus and

                (C) cash paid, payable or otherwise distributed in respect of
          principal of, or in redemption of, or in exchange for, any Security
          Collateral

     shall be, and shall be forthwith delivered to the Collateral Agent to hold
     as, Security Collateral and shall, if received by such Grantor, be received
     in trust for the benefit of the Collateral Agent, be segregated from the
     other property or funds of such Grantor and be forthwith delivered to the
     Collateral Agent as Security Collateral in the same form as so received
     (with any necessary indorsement).

          (iii) The Collateral Agent will execute and deliver (or cause to be
     executed and delivered) to each Grantor all such proxies and other
     instruments as such Grantor may reasonably request for the purpose of
     enabling such Grantor to exercise the voting and other rights that it is
     entitled to exercise pursuant to paragraph (i) above and to receive the
     dividends or interest payments that it is authorized to receive and retain
     pursuant to paragraph (ii) above.

                (b) Upon the occurrence and during the continuance of a Default:

                (i)  All rights of each Grantor (x) to exercise or refrain from
     exercising the voting and other consensual rights that it would otherwise
     be entitled to exercise pursuant to Section 16(a)(i) shall, upon notice to
     such Grantor by the Collateral Agent, cease and (y) to receive the
     dividends, interest and other distributions that it would otherwise be
     authorized to receive and retain pursuant to Section 16(a)(ii) shall

                                      20
<PAGE>

     automatically cease, and all such rights shall thereupon become vested in
     the Collateral Agent, which shall thereupon have the sole right to exercise
     or refrain from exercising such voting and other consensual rights and to
     receive and hold as Security Collateral such dividends, interest and other
     distributions.

               (ii)  All dividends, interest and other distributions that are
     received by any Grantor contrary to the provisions of paragraph (i) of this
     Section 16(b) shall be received in trust for the benefit of the Collateral
     Agent, shall be segregated from other funds of such Grantor and shall be
     forthwith paid over to the Collateral Agent as Security Collateral in the
     same form as so received (with any necessary indorsement).

               (iii) The Collateral Agent shall be authorized to send to each
     Securities Intermediary as defined in and under any Securities Account
     Control Agreement a Notice of Exclusive Control as defined in and under
     such Securities Account Control Agreement.

          Section 17. As to Letter-of-Credit Rights. (a) Each Grantor, by
                      ------------------------------
granting a security interest in its Letter-of-Credit Rights to the Collateral
Agent, intends to (and hereby does) assign to the Collateral Agent its rights
(including its contingent rights) to the proceeds of all letters of credit of
which it is or hereafter becomes a beneficiary. Each Grantor will promptly cause
the issuer of such letter of credit and each nominated person (if any) with
respect thereto to consent to such assignment of the proceeds thereof and
deliver written evidence of such consent to the Collateral Agent.

               (b) If an Event of Default shall have occurred and be continuing,
each Grantor will, promptly upon request by the Collateral Agent, notify (and
such Grantor hereby authorizes the Collateral Agent to notify) the issuer and
each nominated person with respect to each of its pledged letters of credit that
(i) the proceeds thereof have been assigned to the Collateral Agent hereunder
and (ii) any payments due or to become due in respect thereof are to be made
directly to the Collateral Agent or its designee.

          Section 18. Transfers and Other Liens; Additional Shares. (a) Each
                      --------------------------------------------
Grantor agrees that it will not (i) sell, assign or otherwise dispose of, or
grant any option with respect to, any of the Collateral, other than sales,
assignments and other dispositions of Collateral, and options relating to
Collateral, permitted under the terms of the Credit Agreement, or (ii) create or
suffer to exist any Lien upon or with respect to any of the Collateral of such
Grantor except for the pledge, assignment and security interest created under
this Agreement and Liens permitted under the Credit Agreement.

               (b) Each Grantor agrees that it will (i) cause each issuer of the
Pledged Shares pledged by such Grantor not to issue any stock or other
securities in addition to or in substitution for the Pledged Shares issued by
such issuer, except to such Grantor, and (ii) pledge hereunder, immediately upon
its acquisition (directly or indirectly) thereof, any and all additional shares
of stock or other securities of each issuer of the Pledged Shares.

          Section 19. Collateral Agent Appointed Attorney-in-Fact. Each Grantor
                      -------------------------------------------
hereby irrevocably appoints the Collateral Agent such Grantor's attorney-in-
fact, with full

                                      21
<PAGE>

authority in the place and stead of such Grantor and in the name of such Grantor
or otherwise, from time to time in the Collateral Agent's discretion, to take
any action and to execute any instrument that the Collateral Agent may deem
necessary or advisable to accomplish the purposes of this Agreement. Such
actions shall include each of the following, but only after the occurrence and
during the continuance of an Event of Default.

               (a) to obtain and adjust insurance required to be paid to the
     Collateral Agent pursuant to Section 14,

               (b) to ask for, demand, collect, sue for, recover, compromise,
     receive and give acquittance and receipts for moneys due and to become due
     under or in respect of any of the Collateral,

               (c) to receive, indorse and collect any drafts or other
     instruments, documents and chattel paper, in connection with clause (a) or
     (b) above, and

               (d) to file any claims or take any action or institute any
     proceedings that the Collateral Agent may deem necessary or desirable for
     the collection of any of the Collateral or otherwise to enforce compliance
     with the rights of the Collateral Agent with respect to any of the
     Collateral.

          Section 20. Collateral Agent May Perform. If any Grantor fails to
                      ----------------------------
perform any agreement contained herein, the Collateral Agent may, as the
Collateral Agent deems necessary to protect the security interest granted
hereunder in the Collateral or to protect the value thereof, but without any
obligation to do so and without notice, itself perform, or cause performance of,
such agreement, and the expenses of the Collateral Agent incurred in connection
therewith shall be payable by such Grantor under Section 23(b).

          Section 21. The Collateral Agent's Duties. (a) The powers conferred
                      -----------------------------
on the Collateral Agent hereunder are solely to protect the Lenders' interest in
the Collateral and shall not impose any duty upon it to exercise any such
powers. Except for the exercise of reasonable care with respect to the safe
custody of any Collateral in its possession and the accounting for moneys
actually received by it hereunder, the Collateral Agent shall have no duty or
liability as to any Collateral, as to ascertaining or taking action with respect
to calls, conversions, exchanges, maturities, tenders or other matters relative
to any Collateral, whether or not the Collateral Agent or any Lender has or is
deemed to have knowledge of such matters, or as to the taking of any necessary
steps to preserve rights against any parties or any other rights pertaining to
any Collateral. The Collateral Agent shall be deemed to have exercised
reasonable care in the custody and preservation of any Collateral in its
possession if such Collateral is accorded treatment substantially equal to that
which it accords its own property.

               (b) Anything contained herein to the contrary notwithstanding,
the Collateral Agent may from time to time, when the Collateral Agent deems it
to be necessary, appoint one or more subagents (each a "Subagent") for the
Collateral Agent hereunder with respect to all or any part of the Collateral. In
the event that the Collateral Agent so appoints any Subagent with respect to any
Collateral, (i) the assignment and pledge of such Collateral and the security
interest granted in such Collateral by each Grantor hereunder shall be deemed
for

                                      22
<PAGE>

purposes of this Security Agreement to have been made to such Subagent, in
addition to the Collateral Agent, for the ratable benefit of the Lenders, as
security for the Secured Obligations of such Grantor, (ii) such Subagent shall
automatically be vested, in addition to the Collateral Agent, with all rights,
powers, privileges, interests and remedies of the Collateral Agent hereunder
with respect to such Collateral and (iii) the term "Collateral Agent," when used
herein in relation to any rights, powers, privileges, interests and remedies of
the Collateral Agent with respect to such Collateral, shall include such
Subagent; provided, however, that no such Subagent shall be authorized to take
          --------  -------
any action with respect to any such Collateral unless and except to the extent
expressly authorized in writing by the Collateral Agent.

               (c) Notwithstanding anything herein to the contrary, to the
extent this Security Agreement or any other Credit Document purports to require
any Grantor to grant to the Collateral Agent, on behalf of the Lenders, a
security interest in the FCC Licenses or State Licenses of such Grantor, the
Collateral Agent, on behalf of the Lenders, shall only have a security interest
in such licenses at such times and to the extent that a security interest in
such licenses is permitted under applicable law. In further recognition of
applicable FCC or State rules and policies, the parties hereto also agree that,
notwithstanding anything to the contrary contained in this Security Agreement or
any other Credit Document, the Collateral Agent, on behalf of the Lenders, will
not take any action pursuant to this Security Agreement or any other Credit
Document that would constitute or result in any assignment of a FCC License or a
State License or any transfer of control of a Grantor if such assignment of
license or transfer of control would require under then-existing law (including
any Communications Law or State Communications Law) prior FCC Consents or State
Consents without first obtaining such FCC Consents or State Consents.

               (d) The Collateral Agent may release any of the Collateral from
this Agreement or may substitute any of the Collateral for other Collateral
without altering, varying or diminishing in any way the force, effect, lien,
pledge or security interest of this Agreement as to any Collateral not expressly
released or substituted, and this Security Agreement shall continue as a first
priority lien, subject to Permitted Liens, on all Collateral not expressly
released or substituted.

          Section 22. Remedies. If any Event of Default shall have occurred and
                      --------
be continuing:

          (a) The Collateral Agent may exercise in respect of the Collateral, in
     addition to other rights and remedies provided for herein or otherwise
     available to it, all the rights and remedies of a secured party upon
     default under the UCC (whether or not the UCC applies to the affected
     Collateral) and also may: (i) require each Grantor to, and each Grantor
     hereby agrees that it will at its expense and upon request of the
     Collateral Agent forthwith, assemble all or part of the Collateral as
     directed by the Collateral Agent and make it available to the Collateral
     Agent at a place and time to be designated by the Collateral Agent that is
     reasonably convenient to both parties; (ii) without notice except as
     specified below, sell the Collateral or any part thereof in one or more
     parcels at public or private sale, at any of the Collateral Agent's offices
     or elsewhere, for cash, on credit or for future delivery, and upon such
     other terms as the Collateral Agent may deem commercially reasonable; (iii)
     occupy any premises owned or leased by any of the Grantors where the
     Collateral or any part thereof is assembled or located for a reasonable
     period in order to effectuate its rights and remedies hereunder or under
     law, without

                                      23
<PAGE>

     obligation to such Grantor in respect of such occupation; and (iv) exercise
     any and all rights and remedies of any of the Grantors under or in
     connection with the Collateral or otherwise in respect of the Collateral,
     including, without limitation, (A) any and all rights of such Grantor to
     demand or otherwise require payment of any amount under, or performance of
     any provision of, the Pledged Receivables and the Related Contracts and the
     other Collateral, (B) withdraw, or cause or direct the withdrawal, of all
     funds with respect to the Account Collateral and (C) exercise all other
     rights and remedies with respect to the Pledged Receivables, the Related
     Contracts and the other Collateral, including, without limitation, those
     set forth in Section 9-607 of the UCC. Each Grantor agrees that, to the
     extent notice of sale shall be required by law, at least 10 days' notice to
     such Grantor of the time and place of any public sale or the time after
     which any private sale is to be made shall constitute reasonable
     notification. The Collateral Agent shall not be obligated to make any sale
     of Collateral regardless of notice of sale having been given. The
     Collateral Agent may adjourn any public or private sale from time to time
     by announcement at the time and place fixed therefor, and such sale may,
     without further notice, be made at the time and place to which it was so
     adjourned.

          (b)  Any cash held by or on behalf of the Collateral Agent and all
     cash proceeds received by or on behalf of the Collateral Agent in respect
     of any sale of, collection from, or other realization upon all or any part
     of the Collateral may, in the discretion of the Collateral Agent, be held
     by the Collateral Agent as collateral for, and/or then or at any time
     thereafter applied (after payment of any amounts payable to the Collateral
     Agent pursuant to Section 23) in whole or in part by the Collateral Agent
     for the ratable benefit of the Lenders against, all or any part of the
     Secured Obligations, in the following manner:

                    (i)   first, to the payment of all of the fees,
                          -----
          indemnification payments, costs and expenses that are due and payable
          to the Collateral Agent under or in respect of the Loan Documents on
          such date;

                    (ii)  second, to the payment of all of the indemnification
                          ------
          payments, fees, costs and expenses that are due and payable to the
          Lenders under Section 23, Section 8.06 of the Credit Agreement and any
          similar section of any of the other Loan Documents on such date,
          ratably based upon the respective aggregate amounts of all such
          indemnification payments, costs and expenses owing to the Lenders on
          such date;

                    (iii) third, to the payment of all of the accrued and unpaid
                          -----
          interest on the Obligations (other than the Loans) that is due and
          payable to the and the Lenders under Section 2.03 of the Credit
          Agreement on such date, ratably based upon the respective aggregate
          amounts of all such interest owing to the Lenders on such date;

                    (iv)  fourth, to the payment of all of the accrued and
                          ------
          unpaid interest on the Loans that is due and payable to the Lenders
          under Section 2.03 of the Credit Agreement on such date, ratably based
          upon the respective aggregate amounts of all such interest owing to
          the Lenders on such date;

                                      24
<PAGE>

                    (v)   fifth, to the payment of the principal of all of the
                          -----
          outstanding Loans that is due and payable to the Lenders on such date,
          ratably based upon the respective aggregate amounts of all such
          principal owing to the Lenders on such date; and

                    (vi)  sixth, to the payment of all other Obligations of the
                          -----
          Loan Parties owing under or in respect of the Loan Documents that are
          due and payable to the Lenders on such date, ratably based upon the
          respective aggregate amounts of all such Obligations owing to the
          Lenders on such date.

Any surplus of such cash or cash proceeds held by or on the behalf of the
Collateral Agent and remaining after payment in full of all the Secured
Obligations shall be paid over to the applicable Grantor or to whomsoever may be
lawfully entitled to receive such surplus.

               (c)  Unless the Collateral Agent has elected to retain the
     Collateral pursuant to the applicable provisions of the UCC, in the event
     that the proceeds of any sale, collection or realization are insufficient
     to pay all amounts to which the Collateral Agent or the Lenders are
     entitled as set forth above, the Grantors shall be jointly and severally
     liable for the deficiency, together with interest thereon at the rate
     specified in Section 2.03 of the Credit Agreement, together with the costs
     of collection and the reasonable fees of any attorneys employed by the
     Collateral Agent to collect such deficiency.

               (d)  All payments received by any Grantor in respect of the
     Collateral shall be received in trust for the benefit of the Collateral
     Agent, shall be segregated from other funds of such Grantor and shall be
     forthwith paid over to the Collateral Agent in the same form as so received
     (with any necessary indorsement).

               (e)  The Collateral Agent may, without notice to any Grantor
     except as required by law and at any time or from time to time, charge,
     set-off and otherwise apply all or any part of the Secured Obligations
     against any funds held with respect to the Account Collateral or in any
     other deposit account.

               (f)  If the Collateral Agent shall determine to exercise its
     right to sell all or any of the Security Collateral of any Grantor pursuant
     to this Section 22, each Grantor agrees that, upon request of the
     Collateral Agent, such Grantor will, at its own expense:

                    (i)   execute and deliver, and cause each issuer of such
          Security Collateral contemplated to be sold and the directors and
          officers thereof to execute and deliver, all such instruments and
          documents, and do or cause to be done all such other acts and things,
          as may be necessary or, in the opinion of the Collateral Agent,
          advisable to register such Security Collateral under the provisions of
          the Securities Act of 1933 (as amended from time to time, the
          "Securities Act"), to cause the registration statement relating
          thereto to become effective and to remain effective for such period as
          prospectuses are required by law to be furnished and to make all
          amendments and supplements thereto and to the related prospectus that,
          in the opinion of the Collateral Agent, are necessary or advisable,
          all in conformity with the requirements of the Securities Act and the

                                      25
<PAGE>

          rules and regulations of the Securities and Exchange Commission
          applicable thereto;

                    (ii)  use its best efforts to qualify the Security
          Collateral under the state securities or "Blue Sky" laws and to obtain
          all necessary governmental approvals for the sale of such Security
          Collateral, as requested by the Collateral Agent;

                    (iii) cause each such issuer of such Security Collateral to
          make available to its security holders, as soon as practicable, an
          earnings statement that will satisfy the provisions of Section 11(a)
          of the Securities Act;

                    (iv)  provide the Collateral Agent with such other
          information and projections as may be necessary or, in the opinion of
          the Collateral Agent, advisable to enable the Collateral Agent to
          effect the sale of such Security Collateral; and

                    (v)   do or cause to be done all such other acts and things
          as may be necessary to make such sale of such Security Collateral or
          any part thereof valid and binding and in compliance with applicable
          law.

               (g) The Collateral Agent is authorized, in connection with any
     sale of the Security Collateral pursuant to this Section 22, to deliver or
     otherwise disclose to any prospective purchaser of the Security Collateral:
     (i) any registration statement or prospectus, and all supplements and
     amendments thereto, prepared pursuant to subsection (f)(i) above; (ii) any
     information and projections provided to it pursuant to subsection (f)(iv)
     above; and (iii) any other information in its possession relating to such
     Security Collateral.

               (h) Each Grantor acknowledges the impossibility of ascertaining
     the amount of damages that would be suffered by the Lenders by reason of
     the failure by such Grantor to perform any of the covenants contained in
     subsection (f) above and, consequently, agrees that, if such Grantor shall
     fail to perform any of such covenants, it will pay, as liquidated damages
     and not as a penalty, an amount equal to the value of the Security
     Collateral on the date the Collateral Agent shall demand compliance with
     subsection (f) above.

               (i) The Grantors recognize that the Collateral Agent may deem it
     impracticable to effect a public sale of all or any part of the Security
     Collateral and that the Collateral Agent may, therefore, determine to make
     one or more private sales of any such Security Collateral to a restricted
     group of purchasers who will be obligated to agree, among other things, to
     acquire such Security Collateral for their own account, for investment and
     not with a view to the distribution or resale thereof. Each Grantor
     acknowledges that any such private sale may be at prices and on terms less
     favorable to the seller than the prices and other terms which might have
     been obtained at a public sale and, notwithstanding the foregoing, agrees
     that such private sale shall be deemed to have been made in a commercially
     reasonable manner and that the Collateral Agent shall have

                                      26
<PAGE>

     no obligation to delay sale of any such securities for the period of time
     necessary to permit the issuer of such securities to register such
     securities for public sale under the Securities Act of 1933. Each Grantor
     further acknowledges and agrees that any offer to sell Security Collateral
     which has been (i) publicly advertised on a bona fide basis in a newspaper
     or other publication of general circulation in the financial community of
     New York, New York (to the extent that such offer may be advertised without
     prior registration under the Securities Act of 1933) or (ii) made privately
     in the manner described above shall be deemed to involve a "public sale"
     under the UCC, notwithstanding that such sale may not constitute a "public
     offering" under the Securities Act of 1933, and the Collateral Agent may,
     in such event, bid for the purchase of such Security Collateral.

          Section 23. Indemnity and Expenses. (a) Each Grantor agrees to
                      ----------------------
indemnify, defend and save and hold harmless each Secured Party and each of
their Affiliates and their respective officers, directors, employees, agents and
advisors (each, an "Indemnified Party") from and against, and shall pay on
demand, any and all claims, damages, losses, liabilities and expenses
(including, without limitation, reasonable fees and expenses of counsel) that
may be incurred by or asserted or awarded against any Indemnified Party, in each
case arising out of or in connection with or resulting from this Agreement
(including, without limitation, enforcement of this Agreement), except to the
extent such claim, damage, loss, liability or expense is found in a final, non-
appealable judgment by a court of competent jurisdiction to have resulted from
such Indemnified Party's gross negligence or willful misconduct.

               (b) Each Grantor will upon demand pay to the Collateral Agent the
amount of any and all reasonable expenses, including, without limitation, the
reasonable fees and expenses of its counsel and of any experts and agents, that
the Collateral Agent may incur in connection with (i) the administration of this
Agreement, (ii) the custody, preservation, use or operation of, or the sale of,
collection from or other realization upon, any of the Collateral of such
Grantor, (iii) the exercise or enforcement of any of the rights of the
Collateral Agent or the other Lenders hereunder or (iv) the failure by such
Grantor to perform or observe any of the provisions hereof.

               (c) The foregoing indemnity shall be effective whether or not
such investigation, litigation or proceeding is brought by a Grantor, its
directors, shareholders or creditors or an Indemnified Party or any other
Person.

          Section 24. Amendments; Waivers; Additional Grantors; Etc. (a) No
                      ---------------------------------------------
amendment or waiver of any provision of this Agreement, and no consent to any
departure by any Grantor herefrom, shall in any event be effective unless the
same shall be in writing and signed by the Collateral Agent, and then such
waiver or consent shall be effective only in the specific instance and for the
specific purpose for which given. No failure on the part of the Collateral Agent
or any Lender to exercise, and no delay in exercising any right hereunder, shall
operate as a waiver thereof nor shall any single or partial exercise of any such
right preclude any other or further exercise thereof or the exercise of any
other right.

               (b) Upon the execution and delivery or authentication by any
Person of a security agreement supplement in substantially the form of Exhibit D
hereto (each a "Security

                                      27
<PAGE>

Agreement Supplement"), (i) such Person shall be referred to as an "Additional
Grantor" and shall be and become a Grantor hereunder and each reference in this
Agreement and the other Loan Documents to "Grantor" shall also mean and be a
reference to such Additional Grantor, and (ii) the supplemental schedules
attached to each Security Agreement Supplement shall be incorporated into and
become a part of and supplement the corresponding Schedules hereto, and the
Collateral Agent may attach such supplemental schedules to such Schedules; and
each reference to such Schedules shall mean and be a reference to such Schedules
as supplemented pursuant to each Security Agreement Supplement.

          Section 25. Notices; Etc. All notices and other communications
                      ------------
provided for hereunder shall be in writing (including telecopier communication)
and mailed, telecopied or delivered to, in the case of the Borrower or the
Parent, addressed to it at its address specified in the Credit Agreement and, in
the case of each Grantor other than the Borrower and the Parent, addressed to it
at its address set forth opposite such Grantor's name on the signature pages
hereto or on the signature page to the Security Agreement Supplement pursuant to
which it became a party hereto; or, as to any party, at such other address as
shall be designated by such party in a written notice to the other parties. All
such notices and other communications shall, when mailed or telecopied, be
effective when deposited in the mails or telecopied, respectively, addressed as
aforesaid, except that notices and other communications to the Collateral Agent
shall not be effective until received by the Collateral Agent. Delivery by
telecopier of an executed counterpart of any amendment or waiver of any
provision of this Agreement or of any Security Agreement Supplement or Schedule
hereto shall be effective as delivery of an original executed counterpart
thereof.

          Section 26. Continuing Security Interest; Assignments under the Credit
                      ----------------------------------------------------------
Agreement, Etc. (a) This Agreement shall create a continuing security interest
--------------
in the Collateral and shall (i) remain in full force and effect until the
payment in full in cash of the Secured Obligations, (ii) be binding upon each
Grantor, its successors and assigns and (iii) inure, together with the rights
and remedies of the Collateral Agent hereunder, to the benefit of the Lenders
and their respective successors, transferees and assigns. Without limiting the
generality of the foregoing clause (iii), any Lender may assign or otherwise
transfer all or any portion of its rights and obligations under the Credit
Agreement (including, without limitation, all or any portion of its Commitments)
to any other Person, and such other Person shall thereupon become vested with
all the benefits in respect thereof granted to such Lender herein or otherwise,
in each case as provided in Section 8.05(b)of the Credit Agreement. None of the
rights or obligations of any Grantor hereunder may be assigned or otherwise
transferred without the prior written consent of the Collateral Agent, and any
such assignment or transfer shall be null and void.

               (b) This Agreement shall continue to be effective or be
automatically reinstated, as the case may be, if at any time payment, in whole
or in part, of any of the Secured Obligations is rescinded or must otherwise be
restored or returned by the Collateral Agent or any Lender as a preference,
fraudulent conveyance or otherwise under any bankruptcy, insolvency or similar
law.

          Section 27. Release; Termination. (a) Upon any sale, lease, transfer
                      --------------------
or other disposition of any item of Collateral of any Grantor in accordance with
the terms of the Loan Documents (other than sales of Inventory in the ordinary
course of business), the Collateral

                                      28
<PAGE>

Agent will, at such Grantor's expense, execute and deliver to such Grantor such
documents as such Grantor shall reasonably request to evidence the release of
such item of Collateral from the assignment and security interest granted
hereby; provided, however, that (i) at the time of such request and such release
        --------  -------
no Default shall have occurred and be continuing, (ii) such Grantor shall have
delivered to the Collateral Agent, at least 10 days prior to the date of the
proposed release, a written request for release describing the item of
Collateral and the terms of the sale, lease, transfer or other disposition in
reasonable detail, including, without limitation, the price thereof and any
expenses in connection therewith, together with a form of release for execution
by the Collateral Agent and a certificate of such Grantor to the effect that the
transaction is in compliance with the Loan Documents and as to such other
matters as the Collateral Agent may request and (iii) the proceeds of any such
sale, lease, transfer or other disposition required to be applied, or any
payment to be made in connection therewith, in accordance with Section 2.04 of
the Credit Agreement shall, to the extent so required, be paid or made to, or in
accordance with the instructions of, the Collateral Agent when and as required
under Section 2.04 of the Credit Agreement.

               (b) Upon the payment in full in cash of the Secured Obligations
(except in respect of indemnification that survives repayment of the
indebtedness), the pledge, assignment and security interest granted hereby shall
terminate and all rights to the Collateral shall revert to the applicable
Grantor. Upon any such termination, the Collateral Agent will, at the applicable
Grantor's expense, execute and deliver to such Grantor such documents as such
Grantor shall reasonably request to evidence such termination.

          Section 28. Execution in Counterparts. This Agreement may be executed
                      -------------------------
in any number of counterparts, each of which when so executed shall be deemed to
be an original and all of which taken together shall constitute one and the same
agreement. Delivery of an executed counterpart of a signature page to this
Agreement by telecopier shall be effective as delivery of an original executed
counterpart of this Agreement.

          Section 29. Governing Law. This Agreement shall be governed by, and
                      -------------
construed in accordance with, the laws of the State of New York.

          Section 30. Waiver of Jury Trial. TO THE EXTENT PERMITTED BY
                      --------------------
APPLICABLE LAW, EACH OF THE PARTIES TO THIS SECURITY AGREEMENT HEREBY
IRREVOCABLY WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR
COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS SECURITY AGREEMENT OR THE
TRANSACTIONS CONTEMPLATED HEREBY.

                                      29
<PAGE>

     IN WITNESS  WHEREOF,  each  Grantor  has caused this  Agreement  to be duly
executed and delivered by its officer  thereunto duly  authorized as of the date
first above written.

Address for Notices:         DAVEL FINANCING COMPANY, L.L.C.,
-------------------          a Delaware limited liability company

______________
______________               By: DAVEL COMMUNICATIONS, INC.,
                                 its sole managing member

                                 By:  /s/ Bruce W. Renard
                                      --------------------------
                                      Name:  Bruce W. Renard
                                      Title:  President

                             PHONETEL TECHNOLOGIES, INC.,
                             an Ohio corporation

                                  By: /s/ John D. Chichester
                                      ---------------------------
                                      Name: John D. Chichester
                                      Title: President & Chief Executive Officer

                             CHEROKEE COMMUNICATIONS, INC.,
                             a Texas corporation

                                  By: /s/ John D. Chichester
                                      ---------------------------
                                      Name:  John D. Chichester
                                      Title: President & Chief Executive Officer

                             DAVEL COMMUNICATIONS, INC.,
                             a Delaware corporation

                             By:  /s/ Bruce W. Renard
                                  ---------------------------
                                  Name:  Bruce W. Renard
                                  Title:  President

                         ADTEC COMMUNICATIONS, INC.,
                         a Florida corporation

                         CENTRAL PAYPHONE SERVICES, INC.,
                         a Georgia corporation

                         COMMUNICATIONS CENTRAL INC.,
                         a Georgia corporation

                                      30
<PAGE>

                         COMMUNICATIONS CENTRAL OF GEORGIA,
                         INC.,
                         a Georgia corporation

                         DAVEL COMMUNICATIONS GROUP, INC.,
                         an Illinois corporation

                         DAVEL MEDIA, INC.,
                         a Delaware corporation

                         DAVEL MEXICO, LTD.,
                         an Illinois corporation

                         DAVELTEL, INC.,
                         An Illinois corporation

                         DF MERGER CORP.,
                         a Delaware corporation

                         INTERSTATE COMMUNICATIONS, INC.,
                         a Georgia corporation

                         INVISION TELECOM, INC.,
                         a Georgia corporation

                         PEOPLES ACQUISITION CORPORATION,
                         a Pennsylvania corporation

                         PEOPLES COLLECTORS, INC.,
                         a Delaware corporation

                         PEOPLES TELEPHONE COMPANY, INC.,
                         a New York corporation

                         PEOPLES TELEPHONE COMPANY, INC.,
                         a New Hampshire corporation

                         PT MERGER CORP.,
                         an Ohio corporation

                         PTC CELLULAR, INC.,
                         a Delaware corporation

                         PTC SECURITY SYSTEMS, INC.,
                         a Florida corporation

                         SILVERADO COMMUNICATIONS CORP.,
                         a Colorado corporation

                                      31
<PAGE>

                         TELALEASING ENTERPRISES, INC.,
                         an Illinois corporation

                         T.R.C.A., INC.,
                         an Illinois corporation

                         By: /s/ Bruce W. Renard
                             --------------------------
                             Name:  Bruce W. Renard
                             Title: President

                                      32

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