Document:

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                                                                    Exhibit 10.1

[LOGO SCANSOFT(TM)]

March 9, 2004

John Shagoury

Dear John,

Congratulations! It is with great pleasure that I confirm our employment offer,
in the position of President of ScanSoft Productivity Applications of ScanSoft,
Inc., reporting to the Chief Executive Officer. Your start date for your new
position is Monday, March 15, 2004. Within six months of your date of hire I
will recommend to the Board of Directors that you be appointed an Executive
Officer.

Your starting annual base salary will be $250,000 paid on a semi-monthly basis.
In addition to your base salary, you will be eligible to participate in the 2004
Employee Bonus Plan, which pays a target of 20% of base salary, pro-rated
according to date of hire.

Once you have signed the offer letter, I will recommend to the ScanSoft Board of
Directors, a New Hire stock option grant of 400,000 shares, with a four-year
vesting schedule, 25% cliff after one year and monthly thereafter. I will also
recommend to the ScanSoft Board of Directors a restricted stock award equal to
two times your base salary as of the date of grant with a three-year cliff
vesting schedule with opportunities for accelerated vesting, based on achieving
company objectives over the next two years. Details of the stock option grant
and restricted share grant will be provided to you when they are finalized.

Should your employment be terminated without cause, and you execute a standard
severance agreement, you will receive a severance package of six month base
salary plus six months of paid health insurance under COBRA. Should your
employment with the company be terminated without cause within twelve months
following a change of control transaction, and you execute a standard severance
agreement, you will receive a severance package of twelve month base salary,
twelve months of paid health insurance under COBRA, plus immediate acceleration
of any unvested stock options or restricted stock.

As a full-time employee, you will be eligible for our comprehensive benefits
package. You will also be eligible to participate in the 401(k) plan effective
the start of the quarter following your date of hire (anticipated to be April 1,
2004). The enclosed material outlines all of our benefits to which you are
entitled as a ScanSoft, Inc. employee.

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J. Shagoury Offer Confirmation Letter

Your employment with ScanSoft will be "at will", meaning that either you or
ScanSoft will be entitled to terminate your employment at any time and for any
reason, with or without cause. Any contrary representations which may have been
made to you are superseded by this offer. This is the full and complete
agreement between you and ScanSoft. Although your job duties, title,
compensation and benefits, as well as ScanSoft's personnel policies and
procedures, may change from time to time, the "at will" nature of your
employment may only be changed in an express written agreement signed by you and
a duly authorized officer of ScanSoft.

This offer is contingent upon your satisfying the conditions of hire, including
providing proof of your eligibility to work in the United States. An Employment
Eligibility Verification form is attached to this letter. Please read it
carefully and call me if you have any questions. Also, like all ScanSoft
employees, you will be required, as a condition to your employment, to sign
ScanSoft's standard Non-Compete, Proprietary Information, & Conflict of Interest
Agreement, a copy of which is attached hereto.

We, at ScanSoft, are proud of our reputation and we feel confident that you will
be a positive addition to the Sr. Management Team, while the position will
afford you the opportunity to grow your professional skill set.

John, we would appreciate it if you would confirm your acceptance of our
employment offer, by signing this offer confirmation letter and returning it to
my attention as soon as possible.

If you have further questions regarding our offer, feel free to contact me at
978-977-2125. Further questions regarding the new hire process or benefit
programs should be directed to Dawn Fournier, Vice President, Human Resources at
978-977-2417. I look forward to our working together and your joining the
ScanSoft organization.

Sincerely,

/s/ Paul Ricci

Paul Ricci, Chairman & CEO

/csr
 cc:      D. Fournier
          Employee File

Enclosures/Forms:   Employment Eligibility Verification form, Benefits Summary,
                    Non-Compete, Proprietary Information, & Conflict of Interest
                    Agreement.

I ACCEPT THE OFFER OF EMPLOYMENT AS STATED ABOVE:

/s/ John Shagoury                                 3/9/04
-------------------------------------             ------------------------------
NEW HIRE SIGNATURE                                DATE OF ACCEPTANCE

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                                                                    Exhibit 10.2

[LOGO SCANSOFT(R)
PRODUCTIVITY
     WITHOUT BOUNDARIES(TM)

May 23, 2003

Steven Chambers

Dear Steve:

I am pleased to confirm your promotion to the position of President, Network
Business Unit. As a result of this promotion and the appointment by the Board of
Directors to an Executive Officer of the Company, the Compensation Committee has
approved the following compensation package effective April 1, 2004:

PROMOTIONAL OFFER PACKAGE
-------------------------
     o    $250,000 Annual Base Salary
     o    $12,000 Annual Car/Parking Allowance

In addition to your base salary, you will be eligible to participate in the 2004
Sales Incentive Plan, which pays a target of $50,000 annually for achievement of
plan targets.

Steve, I look forward to your continued support, expertise, and enthusiasm as we
advance our leadership position within the marketplace.

Sincerely,

/s/ Dawn Fournier

Dawn Fournier
Vice President
Human Resources<PAGE>

                                                                   Exhibit 10.16

                    SEVERANCE AGREEMENT AND RELEASE OF CLAIMS

       This Severance Agreement ("Agreement") is made by and between Richard
Secor (the "Employee") and SmartBargains, Inc. (the "Company"), as of the dates
written below in order to establish the terms of the Employee's Separation from
the Company.

       1.     Separation Date: The Employee's "Separation Date" will be January
20, 2004. On the Separation Date, the Employee will no longer be authorized to
transact business on behalf of the Company. After this date, the Employee may be
required to provide information to the Company within a reasonable period of
time as reasonably requested by management, but otherwise will be relieved of
all further duties and responsibilities as an employee of the Company.

       2.     Termination Date: Provided the Employee complies with the terms
and conditions of this Agreement, the Employee will continue on the payroll of
SmartBargains at the Employee's base salary rate in effect as of the Separation
Date, with benefits and salary payments only as described herein, until his
"Termination Date" of July 20, 2004. Any continuing salary payments after the
"Separation Date" will be paid to the Employee in installments in accordance
with the Company's regular payroll practices.

       3.     Health Insurance/COBRA: For the time period between the Separation
Date and the Termination Date, the Company will continue to pay the Company's
portion of the Employee's medical and dental coverage for family medical and
dental coverage. During this time period, the Employee will be responsible for
the Employee's portion of his health care premium, and such costs will be
deducted from the Company's weekly payments to him. Effective upon the
Termination Date, the Employee shall have the right to continue the health
insurance benefits he is currently receiving from the Company, at the Employee's
expense, in accordance with the Consolidated Omnibus Budget Reconciliation Act
("COBRA"). The Employee shall receive separate correspondence regarding COBRA
rights mailed by a third party administrator directly to his house within thirty
(30) days of the Termination Date. The Employee will be responsible for sending
all monthly payments directly to the COBRA administrator.

       4.     Vacation Pay: The Employee acknowledges and agrees that he has
received payment in full for all of his accrued but unused vacation time. No
vacation will continue to accrue after the Separation Date.

       5.     Exclusive Benefits: Except as expressly provided in this
Agreement, the Company shall have no obligation or duty to pay any monies, or
provide any benefits, to the Employee after the Separation Date.

       6.     Unemployment: The Company will not contest or object to the
Employee's application for and receipt of Unemployment Compensation benefits.
The Company further agrees to comply with any requirements or procedures
established by the Division of Employment and Training (DET) in order to
expedite any claim for unemployment benefits. The Company further agrees that
the Employee shall be entitled to apply for unemployment benefits at any time
following the Termination Date.

       7.     Stock Options. Company and Employee acknowledge that Employee will
continue to vest through the Termination Date, according to the vesting
schedules specified in his various option agreements, in options to purchase
shares of the Company's stock. Company and Employee acknowledge that such
options to purchase shares of the Company's stock are subject to the Company's
Amended and Restated 2000 Employee, Director and Consultant Stock Option Plan
(the "Plan") and the terms of each applicable option agreements. Company and
Employee agree that, as of the Separation Date, Employee is currently vested in
326,250 options to purchase shares of the Company's stock and that, as of the
Termination Date, Employee will be vested in a total of 380,000 options to
purchase shares of the Company's stock. Employee may exercise these 380,000
options through and including August 20, 2005 at the exercise prices set forth
in his various option agreements. Subject to the terms of the Plan, Company
acknowledges and agrees that it will not amend or

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cancel the Plan in a manner adverse to the Employee other than in connection
with an action which affects all employees, officers and option holders in the
same manner. In the event that, on or before August 20, 2005, the Company elects
to cancel the Plan and thereafter adopts a new option plan or other benefit to
compensate the option holders, then the Company shall issue 380,000 options to
Employee under such new plan (less any options exercised by the Employee between
the date hereof and the date of such new plan adoption) or extend to the
Employee benefits equivalent to the options under the Plan. In the event that
the Company offers the option holders an election to alter, exchange or amend
the terms of the options subject to the Plan on or prior to August 20, 2005,
then such offer shall be extended to the Employee on the same terms and
conditions as all other affected option holders.

       8.     Company Property: Within one (1) week after the Separation Date,
the Employee agrees to return any and all Company property in Employee's
possession or control including, but not limited to, all keys, passcards,
parking passes, corporate identification cards, credit cards, computers and
other equipment provided by the Company for use during his employment, together
with all written or recorded materials, documents, computer disks, plans,
records, notes, files, drawings or papers, and any copies thereof relating to
the affairs of the Company, including all notes or records relating to customers
of the Company. The Company hereby acknowledges and agrees that to its
knowledge, the Employee has previously complied with the terms of this
paragraph, per the written acknowledgement of the Company's Director of Human
Resources, dated as of January 22, 2004.

       9.     Non-Competition, Non-Disclosure: The Employee hereby reconfirms
the validity and continued legal effect of the Non-Competition, Non-Solicitation
and Non-Disclosure Agreement (attached hereto as Exhibit A) between the Employee
and the Company, and agrees to comply in all respects with that agreement. This
provision is not intended to prevent Employee from becoming associated with or
working for entities that are not a Competitive Business (as defined in the
Non-Competition, Non-Solicitation and Non-Disclosure Agreement). Any court
determined breach of that agreement by Employee shall excuse the Company's duty
to make the Severance Payments and, in the court's discretion, the Employee may
be required to return to the Company all or a portion of the Severance Payments
paid to the Employee hereunder. Pending any such court determination of breach,
the Company shall not be obligated to make any Severance Payments to the
Employee. The foregoing remedies are in addition to any other remedies available
to the Company as a result of a breach by the Employee. The parties hereby
acknowledge and agree that, for purposes of the Non-Competition,
Non-Solicitation and Non-Disclosure Agreement, the term of the prohibitions on
non-disclosure of information, non-competition and non-solicitation set forth
therein in Sections 5, 6 and 7 thereof shall expire on January 20, 2005.

       10.    Release: The Employee hereby releases and forever discharges the
Company, its affiliated, related and parent companies, and their past and
present officers, directors, agents, employees, successors, subsidiaries, and
any person or entity acting for or on behalf of them (the "Releasees") from
liability for any and all claims, damages, causes of action, wages or
commissions, both in law and equity, which Employee or his personal
representatives, heirs, or assigns, ever had, now has or may have, whether known
or unknown, and whether asserted or not, arising out of any act, event, neglect
or omission occurring from the beginning of the world to the date of this
Agreement ("Claims"), including, but not limited to, any Claims arising out of
or connected with his employment by Company and the termination of that
employment. This includes, but is not limited to, any Claims he may assert under
any federal, state or common law. Notwithstanding the foregoing, the Employee
does not release or waive, and hereby preserves his rights for defense and
indemnification as an officer and employee of the Company provided under the
Company's articles of incorporation, by-laws, applicable state law and any
directors and officers insurance policy for any and all actions taken by such
Employee in the course of his employment prior to and including the Termination
Date.

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              The Employee further specifically acknowledges that:

              a.     This release is part of an agreement between him and the
                     Company that is written in a manner that he understands.
                     The Company is giving the Employee money and other things
                     of value, which he would not otherwise be entitled to
                     receive.

              b.     The Company has given the Employee written notice that he
                     may, if he chooses, consult an attorney, and he has been
                     given the opportunity to consult with counsel of his own
                     choosing.

              c.     The Employee has been given up to 21 days to consider the
                     signing of this Agreement, and he understands that he may
                     revoke this Agreement within seven (7) days of its
                     execution.

              d.     By signing this Agreement, the Employee acknowledges that
                     he is waiving any rights or claims for age discrimination
                     arising under the Age Discrimination in Employment Act or
                     other similar laws. He is not releasing or waiving any
                     rights or claims for age discrimination that may arise
                     after the date this Agreement is signed.

       11.    Confidentiality of Agreement: The Employee agrees that he will
keep the terms of this Agreement completely confidential, and that he will not
disclose any information concerning this Agreement to anyone other than his
immediate family, his legal and financial advisors and/or as required by law.

       12.    Nondisparagement: The Employee agrees that he will not disparage
the Company or any past or present officer, director or employee of the Company
to any employee, past employee, or any other third-party. Nothing herein shall
restrict or limit in any manner either party's statements, oral or written,
which may be made in connection with any legal or administrative proceedings.
The Company hereby agrees that it will not disparage, and that it will direct
its present officers, directors and senior management members to not disparage
the Employee. The Company agrees to refer any and all inquiries regarding the
Employee to the Company's CEO, CFO or most senior level Human Resources
employee.

       13.    Material Terms: All provisions of this Agreement are significant.
Any breach by either party of any of the terms of this Agreement shall be a
material breach of this Agreement. The ultimate determination as to whether or
not a breach exists shall be determined by a court of competent jurisdiction.
Subject to the provisions of Paragraph 9 above, in the event that a court of
competent jurisdiction determines that there has been a material breach of this
Agreement, the non-breaching party is then excused from performing any of its
obligations hereunder. In addition, either party will have the right to bring
legal action to enforce, or recover damages resulting from a breach of, this
Agreement.

       14.    Enforcement: If either party is required to seek court enforcement
of this Agreement, the prevailing party shall be entitled to recover its
reasonable attorneys' fees, costs and expenses so incurred. Except for an
alleged breach of Section 10, it is further agreed that if either party alleges
that the other party has breached this Agreement, it shall provide notice ten
(10) days in advance of the filing of any action for enforcement and the party
who is alleged to be in breach shall be given a reasonable opportunity to cure
the alleged breach. Delivery of notice shall be deemed sufficient if made in
hand, signature required, or on the next business day if by overnight courier,
signature required, or three (3) business days after deposit with the U.S. Post
Office by certified mail, return receipt requested, addressed to the Company at
its offices located at: 10 Milk Street, Boston, MA 02108, or to the Employee at
the

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following address: 6 Sturges Road, Sharon, MA 02067 (or at such other address as
either party hereinafter notifies the other of in writing).

       15.    Entire Agreement: This Agreement constitutes the entire agreement
between the Employee and the Company. No promises or oral or written statements
have been made to either party other than those in this Agreement. If any
portion of this Agreement is found to be unenforceable, then both the Employee
and the Company desire that all other portions that can be separated from it or
appropriately limited in scope shall remain in full force and effect. This
Agreement shall be binding upon the successors, assigns, and heirs of the
parties. In the event that the Employee shall die or become disabled before all
of the severance payments and benefits due to Employee hereunder, including,
without limitation, the weekly salary continuation, have been made, then the
Company shall make such payments and benefits to the Employee's heirs or estate
in accordance with the terms hereof.

       16.    Governing Law: This Agreement shall be governed by and construed
in accordance with the laws of the Commonwealth of Massachusetts. Any and all
legal proceedings regarding this Agreement or the subject matter hereof shall be
brought only in the state or federal courts of the Commonwealth of
Massachusetts, to whose jurisdiction the Parties agree to submit.

       17.    Signatures: This Agreement may be executed by the Parties
separately, each of which shall be deemed to be originals. Signatures on
facsimile copies of the original document(s) shall be considered to be binding.

       The Company and the Employee have knowingly and voluntarily executed this
Agreement as of the dates written below.

SMARTBARGAINS, INC.

By: /s/ Kathy Robinson
    ---------------------------------
    Title: Kathleen E. Robinson
    Director of Human Resources

Date signed: February 6, 2004

/s/ Richard A. Secor
-------------------------------------
Employee

Date signed: February 5, 2004

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                                    Exhibit A
                                    ---------

Non-Competition Agreement

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