Document:

Ex-4.82

 Exhibit 4.82 
 Execution Version 
 REPLACEMENT CAPITAL
COVENANT 
 by 
 METLIFE, INC. 
 dated as of
December 12, 2007 

 REPLACEMENT CAPITAL COVENANT, dated as of
December 12, 2007 (this “Replacement Capital Covenant”), by MetLife, Inc., a Delaware corporation (together with its successors and assigns, the “Corporation”), in favor of and for the benefit of each Covered
Debtholder (as defined below). 
 RECITALS 
 (A) On the date hereof, the Corporation is issuing $700,000,000 aggregate principal amount of its 7.875 % Fixed-to-Floating Rate Exchangeable Surplus Trust Securities (the
“X-SURPS”) automatically exchangeable in specified circumstances into 7.875 % Fixed-to-Floating Rate Junior Subordinated Debentures due 2067 (the “Junior Subordinated Debentures”). In this Replacement Capital
Covenant, the term “Securities” refers to the X-SURPS prior to an Exchange and the Junior Subordinated Debentures thereafter. 
 (B) This Replacement Capital Covenant is the “Replacement Capital Covenant” referred to in the Offering Circular, dated December 5, 2007, relating to the Securities (the
“Offering Circular”). 
 (C) The Corporation is entering into and disclosing the content of this
Replacement Capital Covenant in the manner provided below with the intent that the covenants provided for in this Replacement Capital Covenant be enforceable by each Covered Debtholder and that the Corporation be estopped from disregarding the
covenants in this Replacement Capital Covenant, in each case to the fullest extent permitted by applicable law. 
 (D) The
Corporation acknowledges that reliance by each Covered Debtholder upon the covenants in this Replacement Capital Covenant is reasonable and foreseeable by the Corporation and that, were the Corporation to disregard its covenants in this Replacement
Capital Covenant, each Covered Debtholder would have sustained an injury as a result of its reliance on such covenants. 

NOW, THEREFORE, the Corporation hereby covenants and agrees as follows in favor of and for the benefit of
each Covered Debtholder. 
 1. DEFINITIONS. Capitalized terms used in this Replacement Capital Covenant
(including the Recitals) have the respective meanings set forth in Schedule I hereto. 
 2. LIMITATIONS
ON REPAYMENT, REDEMPTION AND PURCHASE OF JUNIOR SUBORDINATED DEBENTURES. The Corporation hereby promises and
covenants to and for the benefit of each Covered Debtholder that the Corporation shall not repay, redeem or purchase (for the avoidance of doubt, any reference in this Replacement Capital Covenant to any repayment of the Corporation’s
securities will be deemed to include a reference to defeasance of the Corporation’s obligations under the securities), and will cause its Subsidiaries not to repay, redeem or purchase and shall not permit to be repaid, redeemed or repurchased,
as applicable, the Securities on or before December 15, 2057, except to the extent that the principal amount repaid or the applicable redemption, repayment or purchase price does not exceed the Applicable Percentage of the aggregate amount of
net cash proceeds received by the Corporation and its Subsidiaries since the most recent Measurement Date (without double counting proceeds received 

  
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in any prior Measurement Period) from the sale of Common Stock, rights to acquire Common Stock, Mandatorily Convertible Preferred Stock, Debt Exchangeable for Common Equity, Debt Exchangeable for
Preferred Equity and Qualifying Capital Securities (collectively, “Replacement Capital Securities”). 
 3.
COVERED DEBT. 
 (a) The Corporation represents and warrants that the Initial Covered Debt is
Eligible Debt. 
 (b) On or during the 30-day period immediately preceding any Redesignation Date with respect to the
Covered Debt then in effect, the Corporation shall identify the series of Eligible Debt that will become the Covered Debt on and after such Redesignation Date in accordance with the following procedures: 

(i) the Corporation shall identify each series of its then outstanding long-term indebtedness for money borrowed that is Eligible Debt;

 (ii) if only one series of the Corporation’s then outstanding long-term indebtedness for money borrowed is Eligible
Debt, such series shall become the Covered Debt commencing on the related Redesignation Date; 
 (iii) if the Corporation has
more than one outstanding series of long-term indebtedness for money borrowed that is Eligible Debt, then the Corporation shall identify the series that has the latest stated final maturity date as of the date the Corporation is applying the
procedures in this Section 3(b) and such series shall become the Covered Debt on the related Redesignation Date; 
 (iv)
the series of outstanding long-term indebtedness for money borrowed that is determined to be Covered Debt pursuant to this Section 3(b) shall be the Covered Debt for purposes of this Replacement Capital Covenant for the period commencing on the
related Redesignation Date and continuing to but not including the Redesignation Date as of which a new series of outstanding long-term indebtedness is next determined to be the Covered Debt pursuant to the procedures set forth in this
Section 3(b); and 
 (v) in connection with such identification of a new series of Covered Debt, the Corporation shall, as
provided for in Section 3(c), give a notice and file with the Commission a current report on Form 8-K including or incorporating by reference this Replacement Capital Covenant as an exhibit within the time frame provided for in such section.

 (c) In order to give effect to the intent of the Corporation described in Recital C, the Corporation covenants that
(i) simultaneously with the execution of this Replacement Capital Covenant or as soon as practicable after the date hereof, it shall (A) give notice to the holders of the Initial Covered Debt, in the manner provided in the indenture
relating to the Initial Covered Debt, of this Replacement Capital Covenant and the rights granted to such holders hereunder and (B) file a copy of this Replacement Capital Covenant with the Commission as an exhibit to a current report on Form
8-K (or any successor form) under the Exchange Act; (ii) so long as the Corporation is a 

  
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reporting company under the Exchange Act, the Corporation will include in each annual report filed with the Commission on Form 10-K (or any successor form) under the Exchange Act a description of
the covenant set forth in Section 2 and identify the series of long-term indebtedness for borrowed money that is Covered Debt as of the date such annual report on Form 10-K (or any successor form) is filed with the Commission; (iii) if a
series of the Corporation’s long-term indebtedness for money borrowed (A) becomes Covered Debt or (B) ceases to be Covered Debt pursuant to the procedures set forth in Section 3(b), the Corporation shall give notice of such
occurrence within 30 days to the holders of such long-term indebtedness for money borrowed in the manner provided for in the indenture, fiscal agency agreement or other instrument under which such long-term indebtedness for money borrowed was
issued and report such change in a current report on Form 8-K (or any successor form) including or incorporating by reference this Replacement Capital Covenant, and in the Corporation’s next quarterly report on Form 10-Q (or any successor form)
or annual report on Form 10-K (or any successor form), as applicable; (iv) if, and only if, the Corporation ceases to be a reporting company under the Exchange Act, the Corporation shall post on its website (or other similar electronic platform
generally available to the public) the information otherwise required to be included in Exchange Act filings pursuant to clauses (ii) and (iii) of this Section 3(c) and cause a notice of the execution of the Replacement Capital
Covenant to be posted on the Bloomberg screen for the Covered Debt or any successor Bloomberg screen and each similar third-party vendor’s screen the Corporation reasonably believes is appropriate (each an “Investor Screen”)
and cause a hyperlink to a definitive copy of this Replacement Capital Covenant to be included on the Investor Screen for each series of Covered Debt, in each case to the extent permitted by Bloomberg or such similar third-party vendor, as the case
may be; and (v) promptly upon request by any holder of Covered Debt, the Corporation shall provide such holder with a conformed copy of this Replacement Capital Covenant. 
 4. TERMINATION, AMENDMENT AND WAIVER. 
 (a) The obligations of the Corporation pursuant to this Replacement Capital Covenant shall remain in full force and effect until the earliest (the “Termination Date”) to occur of
(i) December 15, 2057, or, if earlier, the date on which the Securities are otherwise repaid, redeemed or purchased in full in compliance with this Replacement Capital Covenant, (ii) the date, if any, on which the holders of a
majority in principal amount of the then-effective series of Covered Debt consent or agree in writing to the termination of this Replacement Capital Covenant and the Corporation’s obligations hereunder, (iii) the date on which the
Corporation ceases to have any series of outstanding Eligible Senior Debt or Eligible Subordinated Debt (in each case, without giving effect to the rating requirement in clause (b) of the definition of each such term) (iv) the date on
which a JSD Event of Default under the Junior Subordinated Indenture resulting in an acceleration of the Junior Subordinated Debentures occurs, and (v) a Change of Control Event. From and after the Termination Date, the obligations of the
Corporation pursuant to this Replacement Capital Covenant shall be of no further force and effect. 
 (b) This Replacement
Capital Covenant may be amended or supplemented from time to time with the consent of the holders of at least a majority in principal amount of the then-effective series of Covered Debt. The Corporation may, acting alone and without the consent of
such holders, amend or supplement this Replacement Capital Covenant if (i) the effect of such amendment or supplement is solely to impose additional restrictions on the types of securities 

  
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qualifying as Replacement Capital Securities, and an officer of the Corporation has delivered to such holders in the manner provided for in the indenture, fiscal agency agreement or other
instrument with respect to such Covered Debt a written certificate to that effect, (ii) such amendment or supplement is not adverse to such holders and one of the Corporation’s officers has delivered to such holders in the manner provided
for in the indenture, fiscal agency agreement or other instrument with respect to such holders a written certificate stating that, in his or her determination, such amendment or supplement is not adverse to such Covered Debtholders, or
(iii) such amendment or supplement eliminates Common Stock, rights to acquire Common Stock, Debt Exchangeable for Common Equity and/or Mandatorily Convertible Preferred Stock as Replacement Capital Securities if, after the date of this
Replacement Capital Covenant, an accounting standard or interpretive guidance of an existing accounting standard issued by an organization or regulator that has responsibility for establishing or interpreting accounting standards in the United
States becomes effective such that there is more than an insubstantial risk that failure to eliminate Common Stock, rights to acquire Common Stock, rights to acquire Common Stock, Debt Exchangeable for Common Stock and/or Mandatorily Convertible
Preferred Stock as a Replacement Capital Security would result in a reduction in the Corporation’s earnings per share, as calculated in accordance with generally accepted accounting principles in the United States. 

(c) For purposes of Sections 4(a) and 4(b), the holders whose consent or agreement is required to terminate, amend or supplement the
obligations of the Corporation under this Replacement Capital Covenant shall be the holders of the then-effective Covered Debt as of a record date established by the Corporation that is not more than 30 days prior to the date on which the
Corporation proposes that such termination, amendment or supplement becomes effective. 
 5. MISCELLANEOUS.

 (a) This Replacement Capital Covenant shall be governed by and construed in accordance with the laws of the State of New
York. 
 (b) This Replacement Capital Covenant shall be binding upon the Corporation and its successors and assigns and
shall inure to the benefit of the Covered Debtholders as they exist from time to time (it being understood and agreed by the Corporation that any Person who is a Covered Debtholder at the time such Person acquires, holds or sells Covered Debt shall
retain its status as a Covered Debtholder for so long as the series of long-term indebtedness for borrowed money owned by such Person is Covered Debt and, if such Person initiates a claim or proceeding to enforce its rights under this Replacement
Capital Covenant after the Corporation has violated its covenants in Section 2 and before the series of long-term indebtedness for money borrowed held by such Person is no longer Covered Debt, such Person’s rights under this Replacement
Capital Covenant shall not terminate prior to a Termination Date solely by reason of such series of long-term indebtedness for money borrowed no longer being Covered Debt). 
 (c) All demands, notices, requests and other communications to the Corporation under this Replacement Capital Covenant shall be deemed to have been duly given and made if in writing and (i) if
served by personal delivery upon the Corporation, on the day so delivered (or, if such day is not a Business Day, the next succeeding Business Day), (ii) if delivered by registered post or certified mail, return receipt requested, or sent to
the Corporation by a national or international 

  
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courier service, on the date of receipt by the Corporation (or, if such date of receipt is not a Business Day, the next succeeding Business Day), or (iii) if sent by telecopier, on the day
telecopied, or if not a Business Day, the next succeeding Business Day, provided that the telecopy is promptly confirmed by telephone confirmation thereof, and in each case to the Corporation at the address set forth below, or at such other address
as the Corporation may thereafter notify to Covered Debtholders or post on its website as the address for notices under this Replacement Capital Covenant: 
 MetLife, Inc. 
 One MetLife Plaza 

Long Island City, NY 11101 
 (d) If the Corporation is obligated to sell Replacement Capital Securities and apply the net proceeds to payments of principal of or interest on any outstanding securities in addition to the
Securities, then on any date and for any period the amount of net proceeds received by the Corporation from those sales and available for such payments shall be applied to the Securities and those other securities having the same scheduled repayment
date or scheduled redemption date as the Securities pro rata in accordance with their respective outstanding principal amounts and none of such net proceeds shall be applied to any other securities having a later scheduled repayment date or
scheduled redemption date until the principal of and all accrued and unpaid interest on the Securities has been paid in full. 

  
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 IN WITNESS WHEREOF, the Corporation has caused
this REPLACEMENT CAPITAL COVENANT to be executed by its duly authorized officer, as of the day and year first above written. 

 

			
	METLIFE, INC.
		
	By:	 	/s/ Eric T. Steigerwalt
	Name:	 	Eric T. Steigerwalt
	Title:	 	Senior Vice President and Treasurer

 REPLACEMENT CAPITAL COVENANT 

 SCHEDULE I 

Definitions 
 “Alternative Payment Mechanism” means, with respect to any securities or combination of securities (together in this definition, “such securities”), provisions in
the related transaction documents requiring the Corporation to issue (or use APM Commercially Reasonable Efforts to issue) one or more types of APM Qualifying Securities raising eligible proceeds at least equal to the deferred Distributions on such
securities and apply the proceeds to pay unpaid Distributions on such securities, commencing on the earlier of (x) the first Distribution Date after commencement of a deferral period on which the Corporation pays current Distributions on such
securities and (y) the fifth anniversary of the commencement of such deferral period, and that: 
 (a) define
“eligible proceeds” to mean, for purposes of such Alternative Payment Mechanism, the net proceeds (after underwriters’ or placement agents’ fees, commissions or discounts and other expenses relating to the issuance
or sale of the relevant securities, where applicable, and including the fair market value of property received by the Corporation or any of its Subsidiaries as consideration for such securities) that the Corporation has received during the
180 days prior to the related Distribution Date from the issuance of APM Qualifying Securities, up to the Preferred Cap (as defined in paragraph (f) below) in the case of APM Qualifying Securities that are Qualifying Non-Cumulative
Perpetual Preferred Stock and Mandatorily Convertible Preferred Stock; 
 (b) permit the Corporation to pay current
Distributions on any Distribution Date out of any source of funds but (x) require the Corporation to pay deferred Distributions only out of eligible proceeds and (y) prohibit the Corporation from paying deferred Distributions out of any
source of funds other than eligible proceeds, unless (if the Corporation elects to so provide in the terms of such securities) an Applicable Governmental Authority directs otherwise or an event of default has occurred that results in the
acceleration of such securities; 
 (c) include a Repurchase Restriction that applies if deferral of Distributions
continues for more than one year; 
 (d) notwithstanding the foregoing provision, if an Applicable Governmental Authority
disapproves the issuer’s sale of APM Qualifying Securities, may (if the Corporation elects to so provide in the terms of such securities) permit the Corporation to pay deferred Distributions from any source without a breach of its obligations
under the transaction documents; 
 (e) if an Applicable Governmental Authority does not disapprove the Corporation’s
issuance and sale of APM Qualifying Securities but disapproves the use of the proceeds thereof to pay deferred Distributions, may (if the Corporation elects to so provide in the terms of such securities) permit the Corporation to use such proceeds
for other purposes and to continue to defer Distributions without a breach of its obligations under the transaction documents; and 
 (f) limit the obligation of the Corporation to issue (or use APM Commercially Reasonable Efforts to issue) APM Qualifying Securities up to: 

  
 S-1

 (i) in the case of APM Qualifying Securities that are Common Stock or Qualifying Warrants,
an amount from the issuance thereof pursuant to the Alternative Payment Mechanism (including at any point in time from all prior issuances thereof pursuant to the Alternative Payment Mechanism) with respect to deferred Distributions attributable to
the first five years of any deferral period equal to (a) 2% of the product of the average of the current stock market prices of the Common Stock on the ten consecutive trading days ending on the fourth trading day immediately preceding the date
of issuance multiplied by the total number of issued and outstanding shares of Common Stock as of the date of the Corporation’s most recent publicly available consolidated financial statements or (b) to a number of shares of Common Stock
and shares purchasable upon exercise of Qualifying Warrants, in the aggregate, not in excess of 2% of the outstanding number of shares of Common Stock (the “Common Cap”), provided (and it being understood) that the Common Cap shall
cease to apply to such deferral period by a date (as specified in the related transaction documents) which shall be not later than the ninth anniversary of the commencement of such deferral period; 

(ii) in the case of APM Qualifying Securities that are Qualifying Non-Cumulative Perpetual Preferred Stock or Mandatorily Convertible
Preferred Stock, an amount from the issuance thereof pursuant to the related Alternative Payment Mechanism (including at any point in time from all prior issuances thereof pursuant to such Alternative Payment Mechanism) equal to 25% of the initial
principal or stated amount of the securities that are the subject of the related Alternative Payment Mechanism (the “Preferred Cap”); 
 (iii) in the case of Qualifying Capital Securities other than Qualifying Non-Cumulative Perpetual Preferred Stock, include a Bankruptcy Claim Limitation Provision; 

(g) may include a provision that limits the Corporation’s ability to sell its Common Stock, Qualifying Warrants or Mandatorily
Convertible Preferred Stock above an aggregate cap specified in the transaction documents (a “Share Cap”), subject to the Corporation’s agreement to use commercially reasonable efforts to increase the Share Cap amount
(i) only to the extent that it can do so and simultaneously satisfy its future fixed or contingent obligations under other securities and derivative instruments that provide for settlement or payment in Common Stock or (ii) if the
Corporation cannot increase the Share Cap amount as contemplated in clause (i) above, by requesting the Corporation’s board of directors to adopt a resolution for a stockholder vote at the next occurring annual stockholders’ meeting
to increase the number of authorized Common Stock for purposes of satisfying the issuer’s obligations to pay deferred Distributions; and 
 (h) permit the Corporation, at its option, to provide that if it is involved in an amalgamation, merger, consolidation, amalgamation, binding share exchange or conveyance, transfer or lease of assets
substantially as an entirety to any other person or a similar transaction (a “Business Combination”) where immediately after the consummation of the Business Combination more than 50% of the surviving or resulting entity’s
voting shares are owned by the stockholders of the other party to the Business Combination, then clauses (a) through (c) of this definition will not apply to any deferral period that is terminated on the next Distribution Date following
the date of consummation of the Business Combination; 

  
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 provided (and it being understood) that: 

(A) the Corporation shall not be obligated to issue (or use APM Commercially Reasonable Efforts to issue) APM Qualifying Securities for so
long as a Market Disruption Event has occurred and is continuing; 
 (B) if, due to a Market Disruption Event or otherwise, the
Corporation is able to raise and apply some, but not all, of the eligible proceeds necessary to pay all deferred Distributions on any Distribution Date, the Corporation will apply any available eligible proceeds to pay accrued and unpaid
Distributions on the applicable Distribution Date in chronological order subject to the Common Cap, the Share Cap and the Preferred Cap, as applicable; and 
 (C) if the Corporation has outstanding more than one class or series of securities under which it is obligated to sell a type of APM Qualifying Securities and apply some part of the proceeds to the
payment of deferred Distributions, then on any date and for any period the amount of net proceeds received by the Corporation from those sales and available for payment of deferred Distributions on such securities shall be applied to such securities
on a pro rata basis up to the Common Cap, the Share Cap and the Preferred Cap, as applicable, in proportion to the total amounts that are due on such securities, or on such other basis as an Applicable Governmental Authority may approve. 

“APM Commercially Reasonable Efforts” means commercially reasonable efforts to complete the offer and sale of APM
Qualifying Securities to third parties that are not Subsidiaries of the Corporation in public offerings or private placements. For the avoidance of doubt, the Corporation will not be considered to have used APM Commercially Reasonable Efforts if the
Corporation determines to not pursue or complete such sale due to pricing, coupon, dividend rate or dilution considerations. 

“APM Qualifying Securities” means, with respect to an Alternative Payment Mechanism or Mandatory Trigger Provision, one
or more of the following (as designated in the transaction documents for the Qualifying Capital Securities that include an Alternative Payment Mechanism or a Mandatory Trigger Provision, as applicable): 

(a) Common Stock; 
 (b) Qualifying Warrants; 
 (c) Qualifying Non-Cumulative Perpetual
Preferred Stock; or 
 (d) Mandatorily Convertible Preferred Stock; 

provided (and it being understood) that: 
 (A) if the APM Qualifying Securities for any Alternative Payment Mechanism or Mandatory Trigger Provision include both Common Stock and Qualifying Warrants, 

  
 S-3

 (i) such Alternative Payment Mechanism or Mandatory Trigger Provision may permit, but need
not require, the Corporation to issue Qualifying Warrants; and 
 (ii) the Corporation may, without the consent of the holders
of the Qualifying Capital Securities, amend the definition of APM Qualifying Securities to eliminate Common Stock or Qualifying Warrants (but not both) from the definition if, after the issue date, an accounting standard or interpretive guidance of
an existing accounting standard issued by an organization or regulator that has responsibility for establishing or interpreting accounting standards in the United States becomes effective so that there is more than an insubstantial risk that the
failure to do so would result in a reduction in the Corporation’s earnings per share as calculated for financial reporting purposes; and 
 (B) if the APM Qualifying Securities for any Alternative Payment Mechanism or Mandatory Trigger Provision include Mandatorily Convertible Preferred Stock, 

(i) such Alternative Payment Mechanism or Mandatory Trigger Provision may permit, but need not require, the Corporation to issue
Mandatorily Convertible Preferred Stock; and 
 (ii) the Corporation may, without the consent of the holders of the Qualifying
Capital Securities, amend the definition of APM Qualifying Securities to eliminate Mandatorily Convertible Preferred Stock from the definition if, after the issue date, an accounting standard or interpretive guidance of an existing accounting
standard issued by an organization or regulator that has responsibility for establishing or interpreting accounting standards in the United States becomes effective so that there is more than an insubstantial risk that the failure to do so would
result in a reduction in the Corporation’s earnings per share as calculated for financial reporting purposes. 

“Applicable Governmental Authority” means any regulatory body, administrative agency, or governmental body having
jurisdiction over the Corporation or any Subsidiary thereof, including, without limitation, any insurance regulatory authority and the Federal Reserve Board. 
 “Applicable Percentage” means: 
 (a) in the case of any
Common Stock or Qualifying Warrants, (i) 133.33% with respect to any repayment, redemption or purchase prior to December 15, 2037, (ii) 200% with respect to any repayment, redemption or purchase on or after December 15, 2037 and
prior to December 15, 2047 and (iii) 400% with respect to any repayment, redemption or purchase on or after December 15, 2047; 
 (b) in the case of any Mandatorily Convertible Preferred Stock, Debt Exchangeable for Common Equity or Debt Exchangeable for Preferred Equity, (i) 100% with respect to any repayment, redemption
or purchase prior to December 15, 2037, (ii) 150% with respect to any repayment, redemption or purchase on or after December 15, 2037 and prior to December 15, 2047 
 and (iii) 300% with respect to any repayment, redemption or purchase on or after December 15, 2047; 

  
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 (c) in the case of any Qualifying Capital Securities described in clause (a) of
the definition of that term, (i) 100% with respect to any repayment, redemption or purchase prior to December 15, 2037, (ii) 150% with respect to any repayment, redemption or purchase on or after December 15, 2037 and prior to
December 15, 2047 and (iii) 300% with respect to any repayment, redemption or purchase on or after December 15, 2047; 
 (d) in the case of any Qualifying Capital Securities described in clause (b) of the definition of that term, (i) 100% with respect to any repayment, redemption or purchase on or after
December 15, 2037 and prior to December 15, 2047 and (ii) 200% with respect to any repayment, redemption or purchase on or after December 15, 2047; and 
 (e) in the case of any Qualifying Capital Securities described in clause (c) of the definition of that term, 100%. 
 “Bankruptcy Claim Limitation Provision” means, with respect to any Qualifying Capital Securities that have an Alternative Payment Mechanism or a Mandatory Trigger Provision, provisions
that, upon any liquidation, dissolution, winding up or reorganization or in connection with any insolvency, receivership or proceeding under any bankruptcy law with respect to the issuer or the Corporation, limit the claim of the holders of such
securities to Distributions that accumulate during (i) any deferral period, in the case of securities that have an Alternative Payment Mechanism or (ii) any period in which the Corporation fails to satisfy one or more financial tests set
forth in the terms of such securities or related transaction agreements, in the case of securities that have a Mandatory Trigger Provision, to: 
 (a) in the case of Qualifying Capital Securities that have an Alternative Payment Mechanism or Mandatory Trigger Provision with respect to which the APM Qualifying Securities do not include
Qualifying Non-Cumulative Perpetual Preferred Stock or Mandatorily Convertible Preferred Stock, 25% of the stated or principal amount of such Qualifying Capital Securities then outstanding; and 

(b) in the case of any other Qualifying Capital Securities, an amount not in excess of the sum of (x) the earliest two years of
accumulated and unpaid Distributions (including compounded amounts thereon) and (y) an amount equal to the excess, if any, of the Preferred Cap over the aggregate amount of net proceeds from the sale of Qualifying Non-Cumulative Perpetual
Preferred Stock and Mandatorily Convertible Preferred Stock that are still outstanding that the issuer has applied to pay such Distributions pursuant to the Alternative Payment Mechanism or the Mandatory Trigger Provision; provided that the
holders of such Qualifying Capital Securities are deemed to agree that, to the extent the claim for deferred Distributions exceeds the amount set forth in clause (x), the amount they receive in respect of such excess shall not exceed the amount they
would have received had the claim for such excess ranked pari passu with the interests of the holders, if any, of Qualifying Non-Cumulative Perpetual Preferred Stock. 
 “Below Investment Grade Rating Event” means the Corporation’s senior unsecured credit rating from each of the Rating Agencies is below Investment Grade on any date from the date of
the public notice of an arrangement that could result in a Change of Control until the end of 

  
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the 60-day period following public notice of the occurrence of a Change of Control (which period shall be extended so long as the senior unsecured credit rating of the Corporation is under
publicly announced consideration for possible downgrade by any of the Rating Agencies); provided that a Below Investment Grade Rating Event otherwise arising by virtue of a particular reduction in rating shall not be deemed to have occurred
in respect of a particular Change of Control (and thus shall not be deemed a Below Investment Grade Rating Event for purposes of the definition of Change of Control Event hereunder) if the Rating Agencies making the reduction in rating to which this
definition would otherwise apply do not announce or publicly confirm or inform the Corporation in writing at its request that the reduction was the result, in whole or in part, of any event or circumstance comprised of or arising as a result of, or
in respect of, the applicable Change of Control (whether or not the applicable Change of Control shall have occurred at the time of the Below Investment Grade Rating Event). 
 “Business Day” means any day other than (a) a Saturday or Sunday or (b) a day on which banking institutions in New York, New York are authorized or required by law or executive
order to remain closed, or on or after December 15, 2037, a day which is not a London banking day. 
 “Change of
Control” means the occurrence of any of the following: 
 (a) the consummation of any direct or indirect sale,
transfer, conveyance or other disposition (other than by way of amalgamation, merger, consolidation or scheme of arrangement), in one or a series of related transactions, of all or substantially all of the properties or assets of the Corporation and
those of its Subsidiaries, taken as a whole, to any “person” (as that term is used in Section 13(d)(3) of the Exchange Act), other than the issuer or another wholly-owned Subsidiary of the Corporation; 

(b) the consummation of any transaction (including, without limitation, any amalgamation, merger, consolidation or scheme of
arrangement) the result of which is that any “person” (as that term is used in Section 13(d)(3) of the Exchange Act), other than the Corporation or another wholly-owned Subsidiary of the Corporation, becomes the beneficial owner,
directly or indirectly, of more than or equal to 50% of the Voting Shares of the Corporation, measured by voting power rather than number of shares; or 
 (c) the first day on which a majority of the members of the Corporation’s board of directors are not Continuing Directors. 

Notwithstanding the foregoing, a transaction effected to create a holding company for the Corporation will not be deemed to involve a
change of control if (1) pursuant to such transaction the Corporation becomes a wholly-owned Subsidiary of such holding company and (2) the holders of the Voting Shares of such holding company immediately following such transaction are the
same as the holders of the Voting Shares of the Corporation immediately prior to such transaction. 
 “Change of Control
Event” means the occurrence of a Change of Control and a Below Investment Grade Rating Event. 

“Commission” means the United States Securities and Exchange Commission. 

  
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 “Common Stock” means common stock of the Corporation and rights to acquire
common stock issued pursuant to any dividend reinvestment plan and employee benefit plans of the Corporation (including treasury shares of common stock). 
 “Continuing Director” means, as of any date of determination, any member of the Corporation’s board of directors who: 

(a) was a member of such board of directors on the first date that any of the Securities were issued; or 

(b) was nominated for election or elected to the Corporation’s board of directors with the approval of a majority of the
Continuing Directors who were members of the Corporation’s board at the time of such nomination or election. 

“Corporation” has the meaning specified in the introduction to this instrument. 

“Covered Debt” means (a) at the date of this Replacement Capital Covenant and continuing to but not including the
first Redesignation Date, the Initial Covered Debt and (b) thereafter, commencing with each Redesignation Date and continuing to but not including the next succeeding Redesignation Date, the Eligible Debt identified pursuant to
Section 3(b) as the Covered Debt for such period. 
 “Covered Debtholder” means each Person (whether a
holder or a beneficial owner holding through a participant in a clearing agency) that buys, holds or sells the Corporation’s long-term indebtedness for money borrowed during the period that such long-term indebtedness for money borrowed is
Covered Debt. 
 “Debt Exchangeable for Common Equity” means a security or combination of securities (together
in this definition, “such securities”) that: 
 (a) gives the holder a beneficial interest in (x) a
fractional interest in a stock purchase contract for Common Stock that will be settled in three years or less, with the number of shares of Common Stock purchasable pursuant to such stock purchase contract to be within a range established at the
time of issuance of such subordinated debt securities, subject to customary anti-dilution adjustments and (y) subordinated debt securities of the Corporation or any of its Subsidiaries that are non-callable prior to the settlement date of the
stock purchase contracts; 
 (b) provides that the holders directly or indirectly grant the Corporation a security interest
in such subordinated debt securities and their proceeds (including any substitute collateral permitted under the transaction documents) to secure the holders’ direct or indirect obligation to purchase shares of Common Stock pursuant to such
stock purchase contracts; 
 (c) includes a remarketing feature pursuant to which the subordinated debt securities are
remarketed to new investors commencing not later than the last Distribution Date that is at least one month prior to the settlement date of the stock purchase contract; and 

  
 S-7

 (d) provides for the proceeds raised in the remarketing to be used to purchase shares
of Common Stock under the stock purchase contracts and, if there has not been a successful remarketing by the settlement date of the stock purchase contract, provides that the stock purchase contracts will be settled by the Corporation exercising
its remedies as a secured party with respect to the subordinated debt securities or other collateral directly or indirectly pledged by holders in the Debt Exchangeable for Common Equity. 

“Debt Exchangeable for Preferred Equity” means a security or combination of securities (together in this definition,
“such securities”) that: 
 (a) gives the holder a beneficial interest in (i) subordinated debt securities of
the Corporation or one of its Subsidiaries (in this definition, the “issuer”) that include a provision permitting the issuer to defer Distributions in whole or in part on such securities for one or more Distribution Periods of up to at
least seven years without any remedies other than Permitted Remedies and that are the most junior subordinated debt of the issuer (or rank pari passu with the most junior subordinated debt of the issuer) and (ii) an interest in a stock
purchase contract that obligates the holder to acquire a beneficial interest in Qualifying Non-Cumulative Perpetual Preferred Stock; 
 (b) provides that the holders directly or indirectly grant to the Corporation a security interest in such subordinated debt securities and their proceeds (including any substitute collateral
permitted under the transaction documents) to secure the investors’ direct or indirect obligation to purchase Qualifying Non-Cumulative Perpetual Preferred Stock pursuant to such stock purchase contracts; 

(c) includes a remarketing feature pursuant to which the subordinated debt of the issuer is remarketed to new investors commencing
not later than the first Distribution Date that is at least five years after the date of issuance of such securities or earlier in the event of an early settlement event based on (i) one or more financial tests set forth in the terms of the
instrument governing the terms of such Debt Exchangeable for Preferred Equity or (ii) the dissolution of the issuer of such Debt Exchangeable for Preferred Equity; 
 (d) provides for the proceeds raised in the remarketing to be used to purchase Qualifying Non-Cumulative Perpetual Preferred Stock under the stock purchase contracts and, if there has not been a
successful remarketing by the first Distribution Date that is six years after the date of issuance of such securities, provides that the stock purchase contracts will be settled by the Corporation exercising its rights as a secured creditor with
respect to the subordinated debt securities or other collateral directly or indirectly pledged by investors in the Debt Exchangeable for Preferred Equity; 
 (e) includes a Qualifying Replacement Capital Covenant that will apply to such securities and to any Qualifying Non-Cumulative Perpetual Preferred Stock issued pursuant to the stock purchase
contracts; provided that such Qualifying Replacement Capital Covenant may not include Debt Exchangeable for Common Equity or Debt Exchangeable for Preferred Equity as a replacement security; and 

(f) after the issuance of such Qualifying Non-Cumulative Perpetual Preferred Stock, provides the holder with a beneficial interest
in such Qualifying Non-Cumulative Perpetual Preferred Stock. 

  
 S-8

 “Distribution Date” means, as to any securities or combination of
securities, the dates on which periodic Distributions on such securities are scheduled to be made. 
 “Distribution
Period” means, as to any securities or combination of securities, each period from and including the later of the issue date and a Distribution Date for such securities to but excluding the next succeeding Distribution Date for such
securities. 
 “Distributions” means, as to a security or combination of securities, dividends, interest
payments or other income distributions to the holders thereof that are not Subsidiaries of the Corporation. 
 “Eligible
Debt” means, at any time, Eligible Subordinated Debt or, if no Eligible Subordinated Debt is then outstanding, Eligible Senior Debt. 
 “Eligible Senior Debt” means, at any time in respect of any issuer, each series of outstanding unsecured long-term indebtedness for money borrowed of such issuer that: 

(a) upon a bankruptcy, liquidation, dissolution or winding up of the issuer, ranks most senior among the issuer’s then
outstanding classes of unsecured indebtedness for money borrowed, 
 (b) is then assigned a rating by at least one NRSRO
(provided that this clause (b) shall apply on a Redesignation Date only if on such date the issuer has outstanding senior long-term indebtedness for money borrowed that satisfies the requirements of clauses (a), (c) and
(d) that is then assigned a rating by at least one NRSRO), 
 (c) has an outstanding principal amount of not less than
$100,000,000, and 
 (d) was issued through or with the assistance of a commercial or investment banking firm or firms
acting as underwriters, initial purchasers or placement or distribution agents. 
 For purposes of this definition as applied to
securities with a CUSIP number, each issuance of long-term indebtedness for money borrowed that has (or, if such indebtedness is held by a trust or other intermediate entity established directly or indirectly by the issuer, the securities of such
intermediate entity that have) a separate CUSIP number shall be deemed to be a series of the issuer’s long-term indebtedness for money borrowed that is separate from each other series of such indebtedness. 

“Eligible Subordinated Debt” means, at any time in respect of any issuer, each series of the issuer’s
then-outstanding unsecured long-term indebtedness for money borrowed that: 
 (a) upon a bankruptcy, liquidation,
dissolution or winding up of the issuer, ranks senior to the Securities and subordinate to the issuer’s then outstanding series of unsecured indebtedness for money borrowed that ranks most senior, 

(b) is then assigned a rating by at least one NRSRO (provided that this clause (b) shall apply on a Redesignation Date
only if on such date the issuer has outstanding subordinated long-term indebtedness for money borrowed that satisfies the requirements in clauses (a), (c) and (d) that is then assigned a rating by at least one NRSRO), 

  
 S-9

 (c) has an outstanding principal amount of not less than $100,000,000, and 

(d) was issued through or with the assistance of a commercial or investment banking firm or firms acting as underwriters, initial
purchasers or placement or distribution agents. 
 For purposes of this definition as applied to securities with a CUSIP number,
each issuance of long-term indebtedness for money borrowed that has (or, if such indebtedness is held by a trust or other intermediate entity established directly or indirectly by the issuer, the securities of such intermediate entity that have) a
separate CUSIP number shall be deemed to be a series of the issuer’s long-term indebtedness for money borrowed that is separate from each other series of such indebtedness. 

“Exchange” means either an exchange made upon the Corporation’s election to cause the outstanding X-SURPS to be
exchanged, in whole but not in part, for a like amount of Junior Subordinated Indentures, or an exchange of the outstanding X-SURPS, in whole but not in part, for a like amount of Junior Subordinated Indentures, made automatically under certain
circumstances. 
 “Exchange Act” means the Securities Exchange Act of 1934, as amended. 

“Initial Covered Debt” means the Corporation’s 5.70% Senior Notes due 2035. 

“Intent-Based Replacement Disclosure” means, as to any security or combination of securities (together in this
definition, “securities”), that the issuer has publicly stated its intention, either in the prospectus or other offering document under which such securities were initially offered for sale or in filings with the Commission made by
the issuer under the Exchange Act prior to or contemporaneously with the issuance of such securities, that the issuer and any subsidiary, to the extent the securities provide the issuer with rating agency equity credit, will repay, redeem, purchase
or defease such securities only with the proceeds of replacement capital securities that have terms and provisions at the time of repayment, redemption, purchase or defeasance that are as or more equity-like than the securities then being repaid,
redeemed, purchased or defeased raised within 180 days prior to the applicable repayments, redemption, purchase or defeasance date. 
 “Investment Grade” means a rating of Baa3 or better by Moody’s (or its equivalent under any successor rating categories of Moody’s) and BBB- or better by Standard &
Poor’s (or its equivalent under any successor rating categories of Standard & Poor’s) (or, in each case, if such rating agency ceases to publish a senior unsecured credit rating for the Corporation for reasons outside of the
Corporation’s control, the equivalent investment grade credit rating from any Rating Agency selected by the Corporation as a replacement Rating Agency). 
 “Investor Screen” has the meaning specified in Section 3(c). 

“Junior Subordinated Debentures” has the meaning specified in the Recitals. 

“Junior Subordinated Indenture” means the indenture, dated June 21, 2005, between the Corporation and The Bank of
New York Trust Company, N.A. (as successor to J.P. Morgan Trust Company, National Association), as subordinated indenture trustee, as supplemented by the Supplemental Indenture. 

  
 S-10

 “JSD Event of Default” means, 

(a) the failure to pay interest on the Junior Subordinated Debentures (including compounded interest) in full, whether due to an
optional deferral or interest, during a trigger period or otherwise, after the conclusion of a period of ten consecutive years following the commencement of any deferral of interest period or on the final maturity date of the Junior Subordinated
Debentures; 
 (b) default in the payment of the principal of, and premium, if any, on the Junior Subordinated Debentures
when due; or 
 (c) certain events of bankruptcy, insolvency, or receivership with respect to the Corporation, whether
voluntary or not. 
 “Mandatorily Convertible Preferred Stock” means cumulative preferred stock with
(a) no prepayment obligation on the part of the issuer thereof, whether at the election of the holders or otherwise, and (b) a requirement that such cumulative preferred stock convert into common stock within three years from the date of
its issuance at a conversion ratio within a range established at the time of issuance of such cumulative preferred stock, subject to customary anti-dilution adjustments. 
 “Mandatory Trigger Provision” means, as to any Qualifying Capital Securities, provisions in the terms thereof or of the related transaction agreements that: 

(a) if the issuer of such securities fails to satisfy one or more financial tests set forth in the terms of such securities or
related transaction agreements, for so long as such failure continues: 
 (x) permit such issuer to make payment of
Distributions on such securities only pursuant to the issue and sale of APM Qualifying Securities and 
 (y) in the case of any
such securities other than Qualifying Non-Cumulative Perpetual Preferred Stock, require such issuer to issue and sell APM Qualifying Securities (or use APM Commercially Reasonable Efforts to issue and sell) 

within two years of such failure, in an amount such that the net proceeds of such sale are at least equal to the amount of unpaid Distributions on such
securities (including all deferred and accumulated amounts), provided that (i) such Mandatory Trigger Provision shall limit the issuance and sale of Common Stock and/or Qualifying Warrants the net proceeds of which must be applied to pay
such Distributions pursuant to such provision to the Common Cap unless such Mandatory Trigger Provision requires such issuance and sale within one year of such failure and (ii) the amount of Qualifying Non-Cumulative Perpetual Preferred Stock
and still-outstanding Mandatorily Convertible Preferred Stock issued pursuant to the Mandatory Trigger Provision the net proceeds of which the issuer may apply to pay such Distributions pursuant to such provision may not exceed the Preferred Cap;

 (b) prohibit the issuer of such securities from redeeming or purchasing any of its securities ranking upon the
liquidation, dissolution or winding up of the issuer junior to or pari passu with any APM Qualifying Securities the proceeds of which were used to settle deferred 

  
 S-11

 
interest during the relevant deferral period prior to the date six months after the issuer applies the net proceeds of the sales described in paragraph (a) above to pay such deferred
distributions in full (subject to the same exceptions as are set forth in paragraphs (a) — (c) of the definition of Repurchase Restriction); 
 (c) if the provisions described in paragraph (a) above do not require such issuance and sale within one year of such failure, include a Repurchase Restriction that applies if deferral of
Distributions continues for more than one year; and 
 (d) include a Bankruptcy Claim Limitation Provision; 

provided (and it being understood) that: 
 (a) the issuer will not be obligated to issue (or use APM Commercially Reasonable Efforts to issue) APM Qualifying Securities for so long as a Market Disruption Event has occurred and is continuing;

 (b) if, due to a Market Disruption Event or otherwise, the issuer is able to raise and apply some, but not all, of the
eligible proceeds necessary to pay all deferred Distributions on any Distribution Date, the issuer will apply any available eligible proceeds to pay accrued and unpaid Distributions on the applicable Distribution Date in chronological order subject
to the Common Cap and Preferred Cap, as applicable; and 
 (c) if the Corporation and its Subsidiaries have outstanding
more than one class or series of securities under which the Company is obligated to sell a type of APM Qualifying Securities and apply some part of the proceeds to the payment of deferred Distributions, then on any date and for any period the amount
of net proceeds received by the issuer from those sales and available for payment of deferred Distributions on such securities shall be applied to such securities on a pro rata basis up to the Common Cap and the Preferred Cap, as applicable,
in proportion to the total amounts that are due on such securities. 
 No remedy other than Permitted Remedies will arise by the
terms of such securities or related transaction agreements in favor of the holders of such Qualifying Capital Securities as a result of the issuer’s failure to pay Distributions because of the Mandatory Trigger Provision until Distributions
have been deferred for one or more Distribution Periods that total together at least ten years. 
 “Market Disruption
Event” means the occurrence or existence of any of the following events or sets of circumstances: 
 (a) trading in
securities generally on any national securities exchange or over-the-counter market on which the Common Stock and/or the Corporation’s preferred stock is then listed or traded is suspended or the settlement of such trading generally is
materially disrupted or minimum prices are established on any such exchange or such market by the Commission, by such exchange or by any other regulatory authority or governmental authority having jurisdiction and the establishment of such minimum
prices materially disrupts trading in, and the issuance and sale of, Common Stock and/or the Corporation’s preferred stock; 

  
 S-12

 (b) the Corporation was required to obtain the consent or approval of its stockholders,
a regulatory body or governmental authority to issue or sell APM Qualifying Securities and, after using commercially reasonable efforts to obtain such consent or approval, the Corporation fails to obtain such consent or approval; 

(c) a material disruption shall have occurred in commercial banking or securities settlement or clearance services in the United
States and such disruption materially disrupts trading in, or the issuance of, APM Qualifying Securities; 
 (d) a banking
moratorium shall have been declared by the federal or state authorities of the United States and such moratorium materially disrupts trading in, or the issuance and sale of, the APM Qualifying Securities; 

(e) the United States shall have become engaged in hostilities, there shall have been an escalation in hostilities involving the
United States, there shall have been a declaration of a national emergency or war by the United States or there shall have occurred any other national or international calamity or crisis and such event materially disrupts or otherwise has a material
adverse effect on trading in, or the issuance and sale of, the APM Qualifying Securities; 
 (f) there shall have occurred
such a material adverse change in general domestic or international economic, political or financial conditions, including without limitation as a result of terrorist activities, that trading in, or the issuance and sale of, APM Qualifying
Securities shall have been materially disrupted; 
 (g) an event occurs and is continuing as a result of which the offering
document for the offer and sale of APM Qualifying Securities would, in the reasonable judgment of the Corporation, contain an untrue statement of a material fact or omit to state a material fact required to be stated therein or necessary to make the
statements therein not misleading and either (i) the disclosure of that event at such time, in the reasonable judgment of the Corporation, would have a material adverse effect on the business of the Corporation and is not otherwise required by
law or (ii) the disclosure relates to a previously undisclosed proposed or pending material business transaction, and the Corporation has a bona fide reason for keeping the same confidential or its disclosure would impede the ability of the
Corporation to consummate such transaction, provided that no single suspension period contemplated by this paragraph (g) may exceed 90 consecutive days and multiple suspension periods contemplated by this paragraph (g) may not exceed an
aggregate of 180 days in any 360-day period; or 
 (h) the Corporation reasonably believes that the offering document
for the offer and sale of APM Qualifying Securities would not be in compliance with a rule or regulation of the Commission (for reasons other than those referred to in paragraph (g) above) and the Corporation is unable to comply with such rule
or regulation or such compliance is unduly burdensome, provided that no single suspension period contemplated by this paragraph (h) may exceed 90 consecutive days and multiple suspension periods contemplated by this paragraph (h) may not
exceed an aggregate of 180 days in any 360-day period. 

  
 S-13

 The definition of “Market Disruption Event” as used in any securities or
combination of securities that constitute APM Qualifying Securities may include less than all of the paragraphs outlined above, as determined by the Corporation at the time of issuance of such securities, and in the case of clauses (a), (b),
(c) and (d), as applicable to a circumstance where the Corporation would otherwise endeavor to issue preferred stock, shall be limited to circumstances affecting markets where the Corporation’s preferred stock trades or where a listing for
its trading is being sought. 
 “Market Value” means, on any date, the closing sale price per share of Common
Stock (or if no closing sale price is reported, the average of the bid and ask prices or, if more than one in either case, the average of the average bid and the average ask prices) on that date as reported in composite transactions by the New York
Stock Exchange or, if the Common Stock is not then listed on the New York Stock Exchange, as reported by the principal U.S. securities exchange on which the Common Stock is traded or quoted; if the Common Stock is not either listed or quoted on any
U.S. securities exchange on the relevant date, the market value will be the average of the mid-point of the bid and ask prices for the common stock on the relevant date submitted by at least three nationally recognized independent investment banking
firms selected for this purpose by the Board of Directors of the Corporation or a committee thereof. 
 “Measurement
Date” means (a) with respect to any repayment, redemption or purchase of the Securities on or prior to the Scheduled Redemption Date, the date that is 180 days; and (b) with respect to any repayment, redemption or purchase of
the Securities after the Scheduled Redemption Date, the date that is 90 days, in each case prior to delivery of notice of such repayment or redemption or prior to the date of such purchase. 

“Measurement Period” means the period from a Measurement Date to the related notice date or purchase date. Measurement
Periods cannot run concurrently. 
 “No Payment Provision” means a provision or provisions in the transaction
documents for securities (referred to in this definition as “such securities”) that include the following: 

(a) an Alternative Payment Mechanism; and 
 (b) an Optional Deferral Provision modified and supplemented from the general definition of that term to provide that the issuer of such securities may, in its sole discretion, or (if the Corporation
elects to so provide in the terms of such securities) shall in response to a directive or order from any Applicable Governmental Authority defer in whole or in part payment of Distributions on such securities for one or more consecutive Distribution
Periods of up to five years or, if a Market Disruption Event has occurred and is continuing, ten years, without any remedy other than Permitted Remedies and the obligations (and limitations on obligations) described in the definition of
“Alternative Payment Mechanism” applying. 
 “Non-Cumulative” means, with respect to any securities,
that the issuer may elect not to make any number of periodic Distributions without any remedy arising under the terms of the securities or related agreements in favor of the holders, other than one or more Permitted Remedies. 

“NRSRO” means a nationally recognized statistical rating organization within the meaning of Section 3(a)(62) under
the Exchange Act. 

  
 S-14

 “Offering Circular” has the meaning specified in the Recitals. 

“Optional Deferral Provisions” means, as to any securities, provisions in the terms thereof or of the related
transaction agreements to the effect of either (a) or (b) below: 
 (a) (i) the issuer of such securities
may, in its sole discretion, defer in whole or in part payment of Distributions on such securities for one or more consecutive Distribution Periods of up to five years or, if a Market Disruption Event is continuing, ten years, without any remedy
other than Permitted Remedies and (ii) an Alternative Payment Mechanism (provided that such Alternative Payment Mechanism need not apply during the first five years of any deferral period and need not include a Common Cap, Preferred Cap,
Bankruptcy Claim Limitation Provision or Repurchase Restriction); or 
 (b) the issuer of such securities may, in its sole
discretion, defer in whole or in part payment of Distributions on such securities for one or more consecutive Distribution Periods up to ten years, without any remedy other than Permitted Remedies. 

“Permitted Remedies” means, with respect to any securities, one or more of the following remedies: 

(a) rights in favor of the holders of such securities permitting such holders to elect one or more directors of the issuer (including
any such rights required by the listing requirements of any stock or securities exchange on which such securities may be listed or traded), and 
 (b) complete or partial prohibitions preventing the issuer from paying Distributions on or repurchasing Common Stock or other securities that rank pari passu with or junior as to Distributions
to such securities for so long as Distributions on such securities, including unpaid Distributions, remain unpaid. 

“Person” means any individual, corporation, partnership, joint venture, trust, limited liability company or corporation,
unincorporated organization or government or any agency or political subdivision thereof. 
 “Qualifying Capital
Securities” means securities (other than Common Stock, rights to acquire Common Stock, Mandatorily Convertible Preferred Stock, Debt Exchangeable for Common Equity and Debt Exchangeable for Preferred Equity) that, in the determination of
the Corporation’s Board of Directors reasonably construing the definitions and other terms of this Replacement Capital Covenant, meet one of the following criteria: 
 (a) in connection with any repayment, redemption or purchase of Securities on or prior to December 15, 2037: 
 (i) securities issued by the Corporation or its Subsidiaries that (A) rank pari passu with or junior to the Junior Subordinated Debentures (or would rank pari passu with or junior to
the Junior Subordinated Debentures upon the issuance thereof) upon the liquidation, dissolution or winding up of the Corporation, (B) have no maturity or a maturity of at least 60 years and (C) either (x) are subject to a
Qualifying Replacement Capital Covenant and have either a No Payment Provision or are Non-Cumulative or (y)
 have a Mandatory Trigger Provision
and are subject to Intent-Based Replacement Disclosure and have either an Optional Deferral Provision or a No Payment Provision; or 

  
 S-15

 (ii) preferred stock issued by the Corporation or its Subsidiaries that (A) is
Non-Cumulative, (B) has no prepayment obligation on the part of the issuer thereof, whether at the election of the holders or otherwise, (C) has no maturity or a maturity of at least 60 years and (D) is subject to Intent-Based
Replacement Disclosure; or 
 (iii) securities issued by the Corporation or its Subsidiaries that (A) rank pari
passu or junior to other preferred stock of the issuer, (B) have no maturity or a maturity of at least 40 years, (C) are subject to a Qualifying Replacement Capital Covenant, (D) have an Optional Deferral Provision and
(E) have a Mandatory Trigger Provision; or 
 (b) in connection with any repayment, redemption or purchase of Junior
Subordinated Debentures at any time after December 15, 2037 but on or prior to December 15, 2047: 
 (i) all securities
described under clause (a) of this definition; 
 (ii) securities issued by the Corporation or its Subsidiaries that
(A) rank pari passu with or junior to the Junior Subordinated Debentures (or would rank pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) upon a liquidation, dissolution or winding up of
the Corporation, (B) have no maturity or a maturity of at least 60 years, (C) are subject to a Qualifying Replacement Capital Covenant and (D) have an Optional Deferral Provision; 

(iii) securities issued by the Corporation or its Subsidiaries that (A) rank pari passu with or junior to the Junior
Subordinated Debentures (or would rank pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) upon a liquidation, dissolution or winding up of the Corporation, (B) are Non-Cumulative or have a No
Payment Provision and (C) (x) have no maturity or a maturity of at least 60 years and (y) are subject to Intent-Based Replacement Disclosure; 
 (iv) securities issued by the Corporation or its Subsidiaries that (A) rank pari passu with or junior to the Junior Subordinated Debentures (or would rank pari passu with or junior to
the Junior Subordinated Debentures upon the issuance thereof) upon a liquidation, dissolution or winding up of the Corporation, (B) are Non-Cumulative or have a No Payment Provision, (C) have no maturity or a maturity of at least
40 years and (D) are subject to a Qualifying Replacement Capital Covenant; 
 (v) securities issued by the Corporation
or its Subsidiaries that (a) rank pari passu with or junior to the Junior Subordinated Debentures (or would rank pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) upon the
Corporation’s liquidation, dissolution or winding up, (b) have an Optional Deferral Provision, (c) have no maturity or a maturity of at least 40 years (d) are subject to Intent-Based Replacement Disclosure and (e) have
a Mandatory Trigger Provision; 

  
 S-16

 (vi) securities issued by the Corporation or its Subsidiaries that (a) rank pari
passu with or junior to the Junior Subordinated Debentures (or would rank pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) upon the Corporation’s liquidation, dissolution or winding up,
(b) have an Optional Deferral Provision, (c) have no maturity or a maturity of at least 25 years (d) have a Qualifying Replacement Capital Covenant and (e) have a Mandatory Trigger Provision; 

(vii) securities issued by the Corporation or its Subsidiaries that (A) rank pari passu with or junior to the Junior
Subordinated Debentures (or would rank pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) upon a liquidation, dissolution or winding up of the Corporation, (B) have an Optional Deferral Provision,
(C) have a Mandatory Trigger Provision and (D) have no maturity or a maturity of at least 60 years; 
 (viii)
cumulative preferred stock issued by the Corporation or its Subsidiaries that (A) has no prepayment obligation on the part of the issuer thereof, whether at the election of the holders or otherwise, and (B) (x) has no maturity or a
maturity of at least 60 years and (y) is subject to a Qualifying Replacement Capital Covenant; or 
 (ix) other
securities issued by the Corporation or its Subsidiaries that (A) rank upon a liquidation, dissolution or winding-up of the Corporation either (x) pari passu with or junior to the Junior Subordinated Debentures (or would rank
pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) or (y) pari passu with the claims of the Corporation’s trade creditors and junior to all of the Corporation’s long-term
indebtedness for money borrowed (other than the Corporation’s long-term indebtedness for money borrowed from time to time outstanding that by its terms ranks pari passu with such securities on a liquidation, dissolution or winding-up of
the Corporation), (B) have an Optional Deferral Provision or a No Payment Provision and (C) have a Mandatory Trigger Provision and (D) either (x) have no maturity or a maturity of at least 40 years and Intent-Based
Replacement Disclosure or (y) have no maturity or a maturity of at least 25 years and are subject to a Qualifying Replacement Capital Covenant; or 
 (c) in connection with any repayment, redemption or purchase of Junior Subordinated Debentures at any time after December 15, 2047: 

(i) securities described under clause (b) of this definition; 

(ii) preferred stock issued by the Corporation that (A) (x) has no maturity or a maturity of at least 50 years and
(y) is subject to Intent-Based Replacement Disclosure and (B) is Non-Cumulative; 
 (iii) securities issued by the
Corporation or its Subsidiaries that (A) rank pari passu with or junior to the Junior Subordinated Debentures (or would rank pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) upon a
liquidation, dissolution or winding up of the Corporation, (B) either (x) have no maturity or a maturity of at least 60 years and are subject to Intent-Based Replacement Disclosure or (y) have no maturity or a maturity at least
30 years and are subject to a Qualifying Replacement Capital Covenant and (C) are Non-Cumulative; 

  
 S-17

 (iv) securities issued by the Corporation or its Subsidiaries that (A) rank pari
passu with or junior to the Junior Subordinated Debentures (or would rank pari passu with or junior to the Junior Subordinated Debentures upon the issuance thereof) upon a liquidation, dissolution or winding up of the Corporation,
(B) have an Optional Deferral Provision, (C) have a Mandatory Trigger Provision and (D) (x) have no maturity or a maturity at least 30 years and (y) are subject to Intent-Based Replacement Disclosure; 

(v) securities issued by the Corporation or its Subsidiaries that rank senior to the Junior Subordinated Debentures upon the
Corporation’s liquidation, dissolution or winding up, and (a) have no maturity or a maturity of at least 60 years and either (x) have an Optional Deferral Provision and are subject to a Qualifying Replacement Capital Covenant or
(y) (i) have either a No Payment Provision or are Non-Cumulative and (ii) are subject to Intent-Based Replacement Disclosure; 
 (vi) securities issued by the Corporation or its Subsidiaries that rank senior to the Junior Subordinated Debentures upon the Corporation’s liquidation, dissolution or winding up, and (a) have
no maturity or a maturity of at least 40 years and either (x) (i) have either a No Payment Provision or are Non-Cumulative and (ii) are subject to a Qualifying Replacement Capital Covenant or (y) have a Mandatory Trigger
Provision and an Optional Deferral Provision and are subject to Intent-Based Replacement Disclosure; or 
 (vii) cumulative
preferred stock issued by the Corporation or its Subsidiaries that either (A) (x) has no maturity or a maturity of at least 60 years and (y) are subject to Intent-Based Replacement Disclosure or (B) has a maturity of at
least 40 years and is subject to a Qualifying Replacement Capital Covenant. 
 Notwithstanding (and as a qualification to) the foregoing,
in the case of each Qualifying Capital Security that includes a Significant Distribution Rate Step-Up, each reference in this definition to “Intent-Based Replacement Disclosure” shall instead be deemed to read “a Qualifying
Replacement Capital Covenant.” 
 “Qualifying Non-Cumulative Perpetual Preferred Stock” means
non-cumulative preferred shares of the Corporation that rank pari passu with or junior to all other preferred shares of the Corporation, are perpetual and (a) are subject to a Qualifying Replacement Capital Covenant or (b) are
subject to both (i) mandatory suspension of dividends in the event the Corporation breaches certain financial metrics specified within the offering documents, and (ii) Intent-Based Replacement Disclosure. Additionally, in both (a) and
(b) the transaction documents shall provide for no remedies as a consequence of non-payment of Distributions other than Permitted Remedies. 
 “Qualifying Replacement Capital Covenant” means a replacement capital covenant that is substantially similar to this Replacement Capital Covenant or a replacement capital covenant, as
identified by the Corporation’s board of directors acting in good faith and in its reasonable discretion and reasonably construing the definitions and other terms of this Replacement Capital Covenant, (i) entered into by an issuer that at
the time it enters into such replacement capital covenant is a reporting company under the Exchange Act and (ii) that restricts the related issuer and its Subsidiaries from redeeming, repaying or purchasing identified securities except to the
extent of the applicable percentage of the net proceeds from the issuance of specified replacement 

  
 S-18

 
capital securities that have terms and provisions at the time of redemption, repayment or purchase that are as or more equity-like than the securities then being redeemed, repaid or purchased
within the 180-day period prior to the applicable redemption, repayment or purchase date, provided that the term of such replacement capital covenant shall be determined at the time of issuance of the related Replacement Capital Securities taking
into account the other characteristics of such securities. Notwithstanding the foregoing, the replacement capital covenant must continue at least until the earlier of (i) 20 years after initial issuance of the Qualifying Capital Securities
relating to such Qualifying Replacement Capital Covenant and (ii) December 15, 2067. 
 “Qualifying
Warrants” means net share settled warrants to purchase Common Stock that (i) have an exercise price greater than the current Market Value of the Common Stock as of the date the Corporation agrees to issue the warrants, and
(ii) the Corporation is not entitled to redeem for cash and the holders of which are not entitled to require it to repurchase for cash in any circumstances. The Corporation will state in the prospectus or other offering document for any
Qualifying Capital Securities that include an Alternative Payment Mechanism or Mandatory Trigger Provision its intention that any Qualifying Warrants issued in accordance with such Alternative Payment Mechanism or Mandatory Trigger Provisions will
have exercise prices at least 10% above the current Market Value of its common stock on the date of issuance. 
 “Rating
Agency” means: 
 (a) each of Moody’s and Standard & Poor’s; and 

(b) if any of Moody’s or Standard & Poor’s ceases to publish a senior unsecured credit rating for the Corporation
for reasons outside of the Corporation’s control, an NRSRO selected by the Corporation as a replacement agency for Fitch, Moody’s or S&P, or all of them, as the case may be. 

“Redesignation Date” means, as to the Covered Debt in effect at any time, the earliest of (a) the date that is two
years prior to the final maturity date of such Covered Debt, (b) if the Corporation elects to redeem, repay or defease, or the Corporation or a Subsidiary of the Corporation elects to purchase, such Covered Debt either in whole or in part with
the consequence that after giving effect to such redemption, repayment, purchase or defeasance the outstanding principal amount of such Covered Debt is less than $100,000,000, the applicable redemption, repayment, purchase or defeasance date and
(c) if such Covered Debt is not Eligible Subordinated Debt, the date on which the Corporation issues long-term indebtedness for money borrowed that is Eligible Subordinated Debt. 

“Replacement Capital Covenant” has the meaning specified in the introduction to this instrument. 

“Replacement Capital Securities” means, Common Stock and rights to acquire Common Stock (including Common Stock and
rights to acquire Common Stock issued pursuant to any reinvestment plan and employee benefit plans of the Corporation); 

(a) Mandatorily Convertible Preferred Stock; 
 (b) Debt Exchangeable for Common Equity; 

  
 S-19

 (c) Debt Exchangeable for Preferred Equity; and 

(d) Qualifying Capital Securities. 
 “Repurchase Restriction” means, with respect to any Qualifying Capital Securities that include an Alternative Payment Mechanism or a Mandatory Trigger Provision, provisions that require
the Corporation and its Subsidiaries not to redeem or purchase any of securities of the Corporation ranking junior to or pari passu with any APM Qualifying Securities the proceeds of which were used to settle deferred interest during the
relevant deferral period until at least one year after all deferred Distributions have been paid other than the following (none of which shall be restricted or prohibited by a Repurchase Restriction): 

(a) purchases of such securities by Subsidiaries of the Corporation in connection with the distribution thereof or market-making or
other secondary-market activities; 
 (b) purchases, redemptions or other acquisitions of Common Stock in connection with
any employment contract, benefit plan or other similar arrangement with or for the benefit of employees, officers, directors or consultants; and 
 (c) purchases of shares of Common Stock pursuant to a contractually binding requirement to buy such shares entered into prior to the beginning of the related deferral period, including under a
contractually binding share repurchase plan. 
 “Scheduled Redemption Date” means December 15, 2037, or if
that day is not a Business Day, the next Business Day. 
 “Significant Distribution Rate Step-Up” means, as to
a Qualifying Capital Security, an increase in the Distribution Rate at a date after initial issuance of such security of more than 25 basis points (or, if the method of calculating Distributions on such Qualifying Capital Security is changing at the
time of such increase (for example, from a fixed rate to a floating rate based upon a margin above an index or from a floating rate based upon a margin above one index to a floating rate based upon a margin above a different index), an increase in
the margin above the applicable credit spread in calculating such increased rate as compared to the credit spread used in calculating the initial Distribution Rate of more than 25 basis points). 

“Subsidiary” means, at any time, any Person the shares of stock or other ownership interests of which having ordinary
voting power to elect a majority of the board of directors or other managers of such Person are at the time owned, or the management or policies of which are otherwise at the time controlled, directly or indirectly through one or more intermediaries
(including other Subsidiaries) or both, by another Person. 
 “Supplemental Indenture” means the Fourth
Supplemental Indenture, dated as of December 12, 2007, between the Corporation and The Bank of New York Trust Company, N.A., as trustee. 
 “Termination Date” has the meaning specified in Section 4(a). 

  
 S-20

 “Voting Shares” as applied to shares of any Person, means shares,
interests, participations or other equivalents in the equity interest (however designated) in such person having ordinary voting power for the election of a majority of the directors (or the equivalent) of such Person, other than shares, interests,
participations or other equivalents having such power only by reason of the occurrence of a contingency. 

“X-SURPS” has the meaning specified in the Recitals. 

  
 S-21Ex-10.14

 Exhibit 10.14 

 
 

 
 December 10, 2012 
 Mr. Ricardo Anzaldua 
 [address redacted] 

Dear Ricardo: 
 I am pleased to offer you
employment with MetLife Group, Inc. in the position of Executive Vice President and General Counsel of MetLife, Inc., MetLife Group, Inc. and Metropolitan Life Insurance Company, subject to the approval of MetLife’s Compensation Committee and
Board of Directors. 
 In your new role, you will report to me and be based initially in our offices located at 1095 Avenue
of the Americas, New York, New York. Your starting annual base salary shall be $475,000 payable semi-monthly (on the
15th and last work day of each month), and we anticipate
that your starting date will be December 17, 2012, or on such other date as you and I agree. 
 In addition to your base salary, you will
be eligible for an award under the MetLife Annual Variable Incentive Plan (AVIP) and for long-term stock-based incentive awards. While the actual amount of AVIP and long-term stock-based incentive awards are discretionary, heavily influenced by
company and individual current and expected performance and vary from year to year, with no amounts or targets guaranteed, for at least the 2013 performance year, the total annualized base and target incentive compensation opportunity for which you
will be considered will be approximately $2,225,000 (based on a target AVIP award opportunity of $550,000 and long-term stock-based target of $1,200,000, which we anticipate will be a combination of Performance Shares and Stock Options). Each year
AVIP and long-term incentive awards are generally made by the middle of March, and in order to receive any payment or award grant you must be actively at work on the date such awards and payments are made as determined by the applicable plan or
program. 
 Based on the information you provided us, we understand you will forfeit certain compensation awards from your current employer if
you accept employment with us. With the understanding you shall be joining MetLife late in the 2012 performance year, and as a result not considered for incentive compensation for such performance period, I will recommend to MetLife’s
Compensation Committee and Board of Directors that you be offered the following: 
  

	 	•	 	 A one-time sign-on payment of $500,000, which will be paid to you in the first paycheck following thirty (30) completed calendar days of service
with MetLife. Please understand that if you voluntarily terminate your employment with us prior to your first 

  
 1 

	 	•	 	 employment anniversary date, you will be required to repay the full amount of this payment. 

 

	 	•	 	 A one-time award of $450,000 in MetLife, Inc. Restricted Stock Units effective on or after the date you begin employment. This award is subject to
vesting for continuous service with MetLife through the third anniversary of the grant date and the other terms of MetLife’s prevailing Management Restricted Stock Unit Agreement and the MetLife, Inc. 2005 Stock and Incentive Compensation Plan.
The number of Restricted Stock Units will be determined by dividing this amount by the closing price of MetLife, Inc. common stock on the grant date, and rounding up to the nearest whole number of Restricted Stock Units.

 Further, in consideration of your need to relocate in connection with this position, the Company will provide you with up
to $10,000 in monthly housing allowance, which will be grossed-up for all applicable tax withholding (“Housing Allowance”), for each of the first 12-months of your employment with MetLife. In order to receive each monthly Housing
Allowance, you must be employed out of our offices located at 1095 Avenue of the Americas and be a MetLife employee on the first day of each calendar month. The actual amount of monthly Housing Allowance will be limited to your submitted housing or
rental, expense incurred during that month. You will need to submit receipts or a copy of an executed lease agreement to substantiate your housing related expenses. 
 Additionally, provided you purchase a new primary residence on or before August 31, 2014, you will be eligible for a relocation allowance (“Relocation Allowance”) in the amount of $150,000,
less applicable taxes and other required wage withholding. This amount will be paid to you in a lump sum as soon as practicable after your submission of confirmatory documentation showing that you have purchased a new primary residence, which you
must do within 30 days after your purchase, provided you are still employed with MetLife on the date the payment is made. Moreover, should you voluntarily terminate your employment before the first anniversary of your employment start date, you will
be required to repay the full total amount of all Housing Allowances previously paid to you. Likewise, should you voluntarily terminate your employment within 12-months of receiving the Relocation Allowance, you will also be required to repay
MetLife the full amount of this payment. You will not have the opportunity to defer either your Relocation Allowance or Housing Allowance payments. 
 MetLife has an Executive Stock Ownership Program covering employees at the Senior Vice President level and above. The program provides that individuals in these positions should own MetLife, Inc. common
stock in an amount at least equal to a multiple from 2 to 7 times his or her annual base salary rate. At your executive officer level, you will be responsible for owning 3 times your annual base salary rate. Ownership includes shares and share
equivalents acquired through our long-term stock-based incentive award programs and other company sponsored programs such as the MetLife Company Stock Fund of the Savings and Investment Plan (called “SIP”) and the Auxiliary Savings and
Investment Plan, as well as shares purchased in the open market. While there is no official time frame for reaching the minimum ownership requirement, you are expected to hold all “profit shares” you receive from exercising any Stock
Options and any shares you receive (or defer) in payment from Performance Share or Restricted Stock Unit awards until you meet your expected ownership level. 
 Under MetLife’s Insider Trading Policy, certain employees must obtain prior approval from the MetLife, Inc. Corporate Secretary’s office before trading in MetLife securities, including
transactions involving MetLife, Inc. common stock. You will be subject to these requirements, and you will be notified and given instructions on how to request clearance for such transactions. 

  
 2 

 MetLife has a competitive and comprehensive array of benefits designed to provide you with choice and
flexibility. Under our current program, you will be eligible for healthcare and dental coverage on the first of the month following 30 days of service. Our current program also provides for limited severance pay if your employment is involuntarily
terminated under certain circumstances. As an officer subject to the reporting requirements of Section 16 of the Securities Exchange Act, you are also covered under our current program providing limited severance pay if your employment ends
under certain circumstances following a change-in-control of MetLife, Inc. Your participation in MetLife’s benefit programs is subject to the terms of each benefit plan. Basic information about MetLife’s benefits and eligibility for those
programs can be found in the attached Benefits Overview, and more specific information about your benefits will be delivered shortly after your employment date. At that time, a member of the Executive Benefits team will contact you to set up an
introductory call to review all of your benefits-related enrollments. 
 In addition, you will be given the opportunity to defer select types of
compensation in accordance with the terms of the MetLife deferred compensation plans. You will receive additional details about compensation eligible for deferral shortly after your employment date. Please note that your sign-on payment and sign-on
RSU award are not eligible for deferral. Income taxes, including employment taxes, will be withheld and deposited as appropriate to each payment type described in this letter. Please review the specific information that will be provided to you
regarding each type of award or program described in this letter, because tax consequences can vary depending on the type of payment. 

Beginning in 2013, you will be eligible for 22 paid-time-off (PTO) days and 3 Personal/Family days on an annual basis. You will also be provided with
ground transportation services for business and certain personal purposes consistent with MetLife’s practices for executive officers. 

Our offer is contingent on a satisfactory background check, which may include fingerprinting, professional reference checks, and the successful passing
of a drug-screening test (which should be completed as soon as possible). This offer is subject to withdrawal if, among other circumstances, the background check, reference checks or drug-screening test do not meet MetLife requirements. This offer
is also contingent upon your being able to produce evidence of your work authorization in the United States. If you require sponsorship, please let me know so we can review available options. Further, if you are restricted or limited in any way from
working for MetLife by the terms of any agreement with any prior employer, including but not limited to your current employer, it is critical that you bring this to my attention immediately before accepting this offer. In accepting this
offer, you are making the representation to us that you are not subject to any such restrictions or limitations. 
 As a condition of
employment, you will be required to sign the attached Agreement to Protect Corporate Property. This agreement provides MetLife with measures of protection against the use of client relationships, solicitation of employees and the safeguarding of
confidential and proprietary information following the discontinuance of your employment with us. 
 This offer of employment is based on our
confidence that your employment with MetLife will be a mutually rewarding and enriching experience, but it is not an employment contract, and does not represent a guarantee of continued employment for any period of time. Employment at MetLife is
“employment at will,” which means that either you or MetLife may terminate the relationship at any time with or without cause or notice. For the avoidance of doubt, this letter supersedes any and all other letters previously provided to
you, and such other letters are hereby null and void and of no further effect. 

  
 3 

 Ricardo, I look forward to your accepting our job offer, and I am confident you will be a great addition to
the team. There are many opportunities for strong leaders to contribute to the achievement of our vision and strategic objectives. I know you will find the position both challenging and rewarding. To accept our offer, please return one signed copy
of this letter and the enclosed Agreement to Protect Corporate Property to Jill Corsi in the enclosed envelope as soon as possible. Please feel free to give me a call with any questions that you may have at (212) 578-0337 or call Frans Hijkoop
at (212) 578-6882. 
  

							
	 Sincerely,
	 	 I accept this job offer.

				
	By:	 	/s/ Steven A. Kandarian	 	By:	 	/s/ Ricardo Anzaldua
		 	Steven A. Kandarian	 		 	Ricardo Anzaldua
		 	 Chairman, President
 &
Chief Executive Officer
	 		 	

  
 4

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