Document:

INVESTORS' AGREEMENT

         This INVESTORS' AGREEMENT (this "Agreement") is made as of July 20,
2000, between United Road Services, Inc., a Delaware corporation (the
"Company"), and Blue Truck Acquisition, LLC ( "Blue Truck").

         WHEREAS, the Company and Blue Truck have entered into a Purchase
Agreement, dated as of April 14, 2000 (as amended, the "Purchase Agreement"),
pursuant to which the Company has agreed to issue and sell to Blue Truck
613,073.27 shares of the Company's Series A Participating Convertible Preferred
Stock, par value $0.001 (the "Series A Preferred Stock");

         WHEREAS, the Certificate of Powers, Designations, Preferences and
Rights of the Preferred Shares (the "Certificate of Designations") provides,
among other things, that shares of the Series A Preferred Stock are convertible
at any time, in part or in whole, at the option of the holder into shares of the
common stock, par value $0.01 per share, of the Company (the "Common Stock");
and

         WHEREAS, the execution and delivery of this Agreement is a condition to
the closing of the Purchase Agreement.

         NOW, THEREFORE, in consideration of the mutual promises and agreements
set forth herein, the receipt and adequacy of which are hereby acknowledged, the
parties hereto agree as follows:

         1. Definitions.

         As used in this Agreement, the following terms shall have the meanings
set forth below:

                  1.1 Capitalized terms used but not otherwise defined herein
shall have the respective meanings ascribed to them in the Purchase Agreement.

                  1.2 "Affiliate" of a Person means any other Person who is
controlled by, controls or is under common control with such Person.

                  1.3 "Company Board" means the Board of Directors of the
Company.

                  1.4 "Converted Shares" means the shares of Common Stock
actually received by the Original Holders upon conversion of some or all of the
shares of Series A Preferred Stock.

                  1.5 "Current Company Directors" means the members of the Board
of Directors of the Company as constituted immediately prior to the Closing.

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                  1.6 "Independent Committee" means a committee of the Board of
Directors of the Company which consists of (i) all the Independent Members, and
(ii) one Investor Nominee.

                  1.7 "Independent Member" means a member of the Company Board
who is not an Investor Nominee.

                  1.8 "Investor Nominee" means any person designated, nominated
or elected by the Majority Holders to serve as a director on the Company Board
pursuant to this Agreement.

                  1.9 "Liquidation" means the liquidation under applicable
bankruptcy or reorganization legislation, or the dissolution or winding up, of
the Company.

                  1.10 "Majority Holders" shall mean the holders of a majority
of the outstanding shares of Series A Preferred Stock.

                  1.11 "Original Holders" shall mean Blue Truck and any
Permitted Transferees.

                  1.12 "Permitted Transferee" means any Affiliate, partner,
member or stockholder of Blue Truck and the respective Affiliates, partners,
members or Stockholders of such persons.

                  1.13 "Person" means an individual, corporation, limited
liability company, partnership, association, trust or any other entity or
organization.

                  1.14 "Stockholders" means all of the holders of capital stock
of the Company and "Stockholder" shall mean any such Person.

                  1.15 "Transfer" means to sell, assign, transfer (voluntarily
or involuntarily), exchange (by merger or otherwise) or otherwise dispose of or
to grant a lien, encumbrance, pledge or other form of security interest.

         2. Corporate Governance.

                  2.1 Election of Directors.

                           2.1.1 Resignation of Directors and Filling of
Vacancies. Subject to the second sentence of this Section 2.1.1, effective as of
the Closing, four of the Current Company Directors shall resign as directors,
such resignations to be evidenced by letters of resignation delivered to the
Company on or prior to the Closing Date, and the remaining Current Company
Directors shall fill the vacancies caused by such resignations, along with the
two other vacancies presently existing on the Company Board, with six (6)
persons designated by the Majority Holders, such that immediately after the
Closing, the Company Board shall consist of eleven (11) members, six (6) of whom
shall have been designated by the Majority Holders and five (5) of whom shall be
Current Company Directors. Notwithstanding anything herein to the contrary, if
the Current Company Directors shall determine, in their sole discretion, that it
is in the best interests of the Company to reduce the size of the Company Board
to nine members prior to the Closing Date, effective as of the

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Closing Date, five Current Company Directors shall resign as directors, such
resignations to be evidenced as provided above and the remaining Current Company
Directors shall fill the vacancies caused by such resignations with five (5)
persons designated by the Majority Holders, such that, immediately after
Closing, the Company Board shall consist of nine (9) members, five (5) of whom
shall have been designated by the Majority Holders and four (4) of whom shall be
Current Company Directors. In connection with such resignations and filling of
vacancies, the Company Board shall take all action necessary (through
redesignation of classes or otherwise) to cause the classes of directors on the
Company Board after the Closing to be as nearly equal in number as possible and
to have the Investor Nominees spread as evenly as possible among the various
classes.

                           2.1.2 From and after the Closing:

                                    (a) The Original Holders and the Company
Board shall take all necessary actions to cause the establishment and
appointment of the Independent Committee having the powers under this Agreement
and to select the nominees of the Independent Committee consistent with the
terms of this Agreement.

                                    (b) For so long as the Original Holders own
(as reflected in the stock ledger of the Company on the record date for
determining the shareholders who are entitled to vote for the election of
directors (the "Record Date")) at least 50% of the Adjusted Number of Shares
Purchased (as defined in Section 2.1.2(f)), the size of the Company Board shall
be either 9 or 11 and if the size of the Company Board is eleven, the Majority
Holders shall be entitled to elect and designate six of the directors to the
Company Board; and if the size of the Company Board is nine, the Majority
Holders shall be entitled to elect and designate five of the directors of the
Company Board, and in both cases, the remainder of the members of the Company
Board shall be nominated by the Independent Committee; provided, however, that
so long as Charter URS LLC and its permitted transferees ("Charterhouse") are
entitled to nominate members of the Company Board pursuant to the Investors
Agreement, dated April 14, 2000, as amended, between Charterhouse and the
Company (the "Charterhouse Investors Agreement"), the Charterhouse Nominees (as
defined in the Charterhouse Investors Agreement) shall be included among the
nominees of such Independent Committee.

                                    (c) If the Original Holders ever own (as
reflected in the stock ledger of the Company on the relevant Record Date) less
than 50% of the Adjusted Number of Shares Purchased, for so long as the Original
Holders own at least 25% of the Adjusted Number of Shares Purchased, and
regardless of whether the Original Holders subsequently regain ownership of 50%
or more of the Adjusted Number of Shares Purchased, then the size of the Company
Board shall be either nine or eleven, and the Majority Holders shall be entitled
to elect and designate three directors to the Company Board (regardless of
whether the size of the Company Board is nine or eleven).

                                    (d) If the Original Holders ever own (as
reflected in the stock ledger of the Company on the relevant Record Date) less
than 25% of the Adjusted Number of Shares Purchased, for so long as the Original
Holders own at least 10% of the Adjusted Number of Shares Purchased, and
regardless of whether the Original Holders subsequently regain ownership of 25%
or more of the

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Adjusted Number of Shares Purchased, then the total number of directors shall be
designated in accordance with the Company's Bylaws, and the Majority Holders
shall be entitled to elect and designate one director to the Company Board
(regardless of whether the size of the Company Board is nine or eleven).

                                    (e) If the Original Holders shall ever fail
to own (as reflected in the stock ledger of the Company on the relevant Record
Date) at least 10% of the Adjusted Number of Shares Purchased, and regardless of
whether the Original Holders subsequently regain ownership of 10% or more of the
Adjusted Number of Shares Purchased, then the total number of directors shall be
designated in accordance with the Company's Bylaws and the holders of the Series
A Preferred Stock shall no longer be entitled, as a class, to elect any
particular number of directors to the Company Board.

                                    (f) The "Adjusted Number of Shares
Purchased" means the Number of Convertible Equivalent Shares (as defined in the
Certificate of Designations) purchased by the Original Holders, as increased,
from time to time, by the number of shares of capital stock of the Company (as
converted into Common Stock, if applicable) that the Original Holders purchase
directly from the Company after the date hereof and as equitably adjusted, from
time to time, in connection with any event requiring adjustment under Section
5(f) of the Certificate of Designations, such adjustment to be made in a manner
consistent with such adjustment of the Conversion Price under Section 5(f) of
the Certificate of Designations.

                           2.1.3 If at any time more Investor Nominees are
serving on the Company Board than are entitled to serve on the Company Board
pursuant to this Section 2.1, the holders of the Series A Preferred Stock shall
cause the requisite number of Investor Nominees to immediately resign (the
person to resign to be designated by the Majority Holders) from the Company
Board by giving written notice to the Company so that the correct number of
Investor Nominees are serving on the Company Board. Notwithstanding anything
herein to the contrary, in the event that written resignations of the requisite
number of Investor Nominees are not received by the Company within one business
day after the event that causes such Investor Nominees to no longer be entitled
to serve on the Company Board pursuant to this Section 2.1, the Independent
Committee shall be entitled (without the consent of the Original Holders or the
Investor Nominees) to take all action permitted under the Company's Certificate
of Incorporation and Bylaws and the Delaware General Corporation Law to remove
such Investor Nominees from the Company Board.

                           2.1.4 At any time during which the holders of the
Series A Preferred Stock are entitled to designate persons for election to the
Company Board, neither the Company nor the Original Holders shall take any
action to change the size of the Company Board without the approval of a
majority of the Investor Nominees and the approval of a majority of the
Independent Members. Notwithstanding anything herein or in the Purchase
Agreement to the contrary, at any time during which the Original Holders do not
own shares of the Series A Preferred Stock that represent at least 25% of the
Adjusted Number of Shares Purchased (and regardless of whether the Original
Holders subsequently regain ownership of 25% or more of the Adjusted Number of
Shares Purchased), the Company Board may be

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reduced or increased at the option of the Company without the consent of holders
of the Series A Preferred Stock or the Investor Nominees.

                  2.2 Removal and Replacement of Directors.

                           2.2.1 Removal of Investor Nominees. If at any time
the Majority Holders notify the Company Board of their wish to remove any
Investor Nominee from the Company Board, the Company Board shall vote so as to
remove such Investor Nominee provided that such Investor Nominee can be removed
in accordance with the Company's Bylaws and the Delaware General Corporation
Law. Except as otherwise provided in Sections 2.1.3 above, removal of an
Investor Nominee by the Company Board requires the prior written consent of the
Majority Holders unless such removal is based upon the gross negligence or
willful misconduct of the Investor Nominee.

                           2.2.2 Replacement of Directors. If at any time after
the Closing Date, a vacancy is created on the Company Board by reason of the
incapacity, death, removal or resignation of, or the expiration of the term of,
any Investor Nominee, then the Majority Holders shall designate an individual to
fill such vacancy provided that the Original Holders continue to have the right
to designate a person for such position pursuant to Section 2.1 above. If at any
time after the Closing Date, a vacancy is created on the Company Board by reason
of the incapacity, death, removal or resignation of, or the expiration of the
term of, any Independent Member, then the Independent Committee shall have the
right to nominate an individual to fill such vacancy.

                           2.2.3 Stockholder Meetings. At each meeting of
Stockholders of the Company at which directors are elected, the nominees for
directors proposed by the Company Board shall include the Investor Nominees and
the nominees of the Independent Committee required pursuant to this Agreement.

                  2.3 Board Members.

                           2.3.1 All members of the Company Board shall receive
notice of each meeting of the Company Board at the same time and in the same
manner.

                           2.3.2 All Investor Nominees shall be entitled to the
same indemnification rights as are accorded Independent Members. The Company
shall at all times maintain a directors' and officers' insurance policy covering
all the members of the Company Board.

         3. Restriction on Transfer.

                  3.1 (a) The Original Holders shall not Transfer any shares of
Series A Preferred Stock to any Person (other than a Permitted Transferee)
unless the Independent Committee approves such Transfer and any proposed
transferee (including the Permitted Transferees) agrees in writing to be bound
by the provisions of this Agreement; provided, that the Original Holders may,
subject to prior compliance with Section 3.1(b), sell all, or any part of, the
Series A Preferred Shares at any time when the product of the Current Market
Price (as defined in the

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Certificate of Designations) times ten is less than the Series A Preferred Base
Liquidation Amount (as defined in the Certificate of Designations but adjusted
in accordance with Section 5(f)(i) of the Certificate of Designations). Any
transferee of shares of Series A Preferred Stock under this Section 3.1 shall
stand in the shoes of the Original Holders for all purposes of this Agreement
and shall be bound by all of the obligations and restrictions and entitled to
all of the rights set forth herein as if such transferee were the initial
signatory to this Agreement.

                           (b) Right to Redeem. Prior to any Transfer of any
shares of Series A Preferred Stock pursuant to Section 3.1(a), the Original
Holders shall offer the Company in writing (the "First Refusal Offer") the right
to purchase the shares of Series A Preferred Stock proposed to be Transferred
(the "Transfer Shares"), on the same terms other than price which shall be at
the Series A Preferred Liquidation Preference Amount (as defined in the
Certificate of Designations) as the Transfer Shares. The Company shall have the
right to accept the offer for all (but not less than all) Transfer Shares by
written notice to the Original Holders within 5 days of receipt by the Company
of the First Refusal Offer.

                  3.2 The Original Holders shall not Transfer any Converted
Shares to any Person without the prior written approval of the Independent
Committee, except:

                           (a) The Original Holders may transfer Converted
Shares to Permitted Transferees who agree in writing to be bound by the
provisions of this Agreement;

                           (b) The Original Holders may sell Converted Shares on
any national securities exchange or on any other market in which such shares are
eligible for trading at the time of such proposed transfer;

                           (c) The Original Holders may sell Converted Shares in
a private transaction to any Person who would not own immediately following such
purchase more than 15% of the then outstanding Common Stock (on a fully diluted
basis); and

                           (d) The Original Holders may sell Converted Shares
either (i) in a private transaction or in any merger, consolidation or similar
business combination in which all stockholders of the Company are offered the
right to participate on identical terms and conditions in proportion, to their
ownership interests; provided, that a transaction shall not be deemed to fail to
satisfy the requirements of this clause (i) of this paragraph (d) if any or all
of the stockholders of the Company are required to retain up to 15% of the
shares of capital stock of the Company in such transaction, or (ii) in any other
transaction approved by the Independent Committee.

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         4. Preemptive Rights. The Company shall not issue any Common Stock or
any other capital stock of the Company to any Person (the "Offered Shares")
(other than Common Stock or capital stock issued (i) pursuant to any officer or
director stock option plan or stock purchase plan approved by the Company Board,
(ii) in connection with a stock dividend or a subdivision of outstanding shares
of Common Stock into a larger number of shares of Common Stock, (iii) in
connection with an acquisition which is approved by the Company Board, (iv)
pursuant to a registration statement of the Company as declared effective by the
Securities Exchange Commission, (v) upon exercise or conversion of presently
outstanding options, warranties or securities, including, without limitation,
the Company's 8% Convertible Subordinated Debentures due 2008 and the Series A
Preferred Stock, (vi) the issuance of the Closing Shares (as such term is
defined in the Amended and Restated Purchase Agreement, dated as of April 14,
2000, as amended, between the Company and Charter URS LLC or (vii) pursuant to
an agreement identified on Schedule 2.2 of the Company Disclosure Schedule to
the Purchase Agreement), unless the Company has offered in writing (the
"Preemptive Notice") to the Original Holders the right to purchase, at the same
price and on the same terms as the Offered Shares, a portion of the Offered
Shares equal to the product of (a) the total number of Offered Shares and (b) a
fraction, the numerator of which is the number of shares of capital stock owned
by the Original Holders and the denominator of which is the total number of
outstanding shares (on a fully diluted, as converted basis). The Original
Holders shall have the right to accept the offer for all or any portion of its
portion of the Offered Shares as calculated in accordance with this Section 4 by
written notice to the Company within 5 days of receipt by the Original Holders
of the Preemptive Notice.

         5. Miscellaneous.

                  5.1 Notices. All notices or other communications required or
permitted hereunder shall be in writing and shall be delivered personally, or
sent by facsimile, certified, registered or express mail, postage prepaid. Any
such notice shall be deemed given when so delivered personally, or sent by
facsimile, certified, registered or express mail or, if mailed, five days after
the date of deposit in the United States mail, as follows:

                           (a) if to the Company:

                               United Road Services, Inc.
                               17 Computer Drive West
                               Albany, NY 12205
                               Attn:  Gerald R. Riordan
                               Facsimile: (518) 446-0676

                               With a copy to:

                               McDermott, Will & Emery
                               600 13th Street, N. W.
                               Washington, D.C. 20005
                               Attn: Karen A. Dewis, Esq.
                               Facsimile:  (202) 756-8087

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                           (b) If to the Original Holders:

                               Blue Truck Acquisition, LLC
                               c/o KPS Special Situations Fund, L.P.
                               200 Park Avenue, 58th Floor
                               New York, NY  10166
                               Attn:  Stephen Presser, Esq.
                               Telecopy:  (212) 867-7980

                               With a copy to:

                               Paul, Weiss, Rifkind, Wharton & Garrison
                               1285 Avenue of the Americas
                               New York, New York 10019-6064
                               Attn: Carl L. Reisner
                               Facsimile:  (212) 757-3990

Any party may, by notice given in accordance with this Section 5.1, designate
another address or person for receipt of notices hereunder.

                  5.2 Amendment and Waiver.

                           5.2.1 No failure or delay on the part of any party
hereto in exercising any right, power or remedy hereunder shall operate as a
waiver thereof, nor shall any single or partial exercise of any such right,
power or remedy preclude any other or further exercise thereof or the exercise
of any other right, power or remedy. The remedies provided for herein are
cumulative and are not exclusive of any remedies that may be available to the
parties hereto at law, in equity or otherwise.

                           5.2.2 Any amendment, supplement or modification of or
to any provision of this Agreement, any waiver of any provision of this
Agreement, and any consent to any departure by any party from the terms of any
provision of this Agreement, shall be effective (i) only if it is made or given
in writing and signed by the Company and the Majority Holders and (ii) only in
the specific instance and for the specific purpose for which made or given.

                  5.3 Specific Performance. The parties hereto intend that each
of the parties has the right to seek damages or specific performance in the
event that any other party hereto willfully fails to perform such party's
obligations hereunder. Therefore, if any party shall institute any action or
proceeding to enforce the provisions hereof, any party against whom such action
or proceeding is brought hereby waives any claim or defense therein that the
plaintiff party has an adequate remedy at law.

                  5.4 Headings. The headings in this Agreement are for
convenience of reference only and shall not limit or otherwise affect the
meaning hereof.

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                  5.5 Severability. If any one or more of the provisions
contained herein, or the application thereof in any circumstance, is held
invalid, illegal or unenforceable in any respect for any reason, the validity,
legality and enforceability of any such provision in every other respect and of
the remaining provisions hereof shall not be in any way impaired, unless the
provisions held invalid, illegal or unenforceable shall substantially impair the
benefits of the remaining provisions hereof.

                  5.6 Entire Agreement. This Agreement is intended by the
parties as a final expression of their agreement and intended to be a complete
and exclusive statement of the agreement and understanding of the parties hereto
in respect of the subject matter contained herein. There are no restrictions,
promises, warranties or undertakings, other than those set forth or referred to
herein. This Agreement supersedes all prior agreements and understandings
between the parties with respect to such subject matter.

                  5.7 GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED AND
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF DELAWARE.

                  5.8 Further Assurances. Each of the parties shall, and shall
cause their respective Affiliates to, execute such instruments and take such
action as may be reasonably required or desirable to carry out the provisions
hereof and the transactions contemplated hereby.

                  5.9 Successors and Assigns. This Agreement shall be binding
upon and inure to the benefit of the parties and their respective permitted
successors and assigns. This Agreement is not assignable by the Company and may
be assigned by Blue Truck to any Permitted Transferee.

                  5.10 No Third Party Beneficiaries. Except for Section 2.3,
this Agreement is not intended to, and does not, create any rights or benefits
of any Person other than the parties hereto.

                  5.11 Counterparts. This Agreement may be executed in one or
more counterparts, each of which shall be deemed an original, and all of which
taken together shall constitute one and the same instrument.

                  5.12 Effectiveness. Notwithstanding anything to the contrary
contained in this Agreement, this Agreement shall not become effective, and the
Original Holders shall have no rights hereunder, unless and until the Closing
has occurred.

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         IN WITNESS WHEREOF, the undersigned have executed, or have caused to be
executed, this Agreement on the date first written above.

                                        UNITED ROAD SERVICES, INC.

                                        By:  /s/ Gerald R. Riordan
                                             ------------------------------
                                             Name:  Gerald R. Riordan
                                             Title: Chief Executive Officer

                                        BLUE TRUCK ACQUISITION, LLC

                                        By:  /s/ Michael Psaros
                                             ------------------------------
                                             Name:  Michael Psaros
                                             Title: PresidentREGISTRATION RIGHTS AGREEMENT

         This REGISTRATION RIGHTS AGREEMENT (this "Agreement") is made as of
July 20, 2000 between United Road Services, Inc., a Delaware corporation (the
"Company"), Blue Truck Acquisition, LLC, a Delaware limited liability company
("Blue Truck"), and CFE, Inc., a Delaware corporation ("CFE" and together with
Blue Truck, the "Investors").

         WHEREAS, the Company and Blue Truck have entered into that certain
Purchase Agreement, dated as of April 14, 2000 (as amended, the "Blue Truck
Purchase Agreement"), pursuant to which the Company is issuing and selling
$25,000,000 worth of its shares of Series A Participating Convertible Preferred
Stock (the "Series A Preferred Stock") to Blue Truck;

         WHEREAS, the Company and CFE have entered into that certain Purchase
Agreement, dated as of July 20, 2000 (the "CFE Purchase Agreement" and together
with the Blue Truck Purchase Agreement, the "Purchase Agreements"), pursuant to
which the Company is issuing and selling $2,000,000 worth of its shares of
Series A Preferred Stock to CFE;

         WHEREAS, the execution and delivery of this Agreement is a condition to
the closing of the Purchase Agreements.

         NOW, THEREFORE, in consideration of the mutual promises and agreements
set forth herein, the receipt and adequacy of which are hereby acknowledged, the
parties hereto agree as follows:

         1. Definitions. For purposes of this Agreement:

            (a) "Certificate of Designations" means the Certificate of Powers,
Designations, Preferences and Rights of the Series A Preferred Stock issued by
the Company.

            (b) "Closing" means the closing of the sale and purchase of Series A
Preferred Stock by the Company to the Investors.

            (c) "Common Stock" means the common stock, par value $0.01 per
share, of the Company.

            (d) "Exchange Act" means the Securities Exchange Act of 1934, as
amended, and the rules and regulations of the SEC promulgated thereunder.

            (e) "Form S-3" means such form under the Securities Act as in effect
on the date hereof or any similar "short form" registration statement
subsequently adopted by the SEC which permits inclusion or incorporation of
substantial information by reference to other documents filed by the Company
with the SEC.

            (f) "Holder" means any Person owning or having the right to acquire
Registrable Securities, or any assignee thereof in accordance with Section 11
hereof.

<PAGE>

            (g) "Initiating Holders" means the Holder(s) initiating a
registration request under Section 2(a) hereof.

            (h) "Investor Request" means a request from (i) Blue Truck or any
Holders that in the aggregate beneficially own at least twenty-five percent
(25%) of the Registrable Securities outstanding as of the date of such request,
which percentage shall be determined based on the conversion described in
Section 5 of the Certificate of Designations, that the Company file a
registration statement under the Securities Act with respect to the Registrable
Securities or (ii) CFE.

            (i) "Investors' Agreement" means the Investors' Agreement entered
into as of the date hereof between the Company and Blue Truck.

            (j) "majority in interest of the Initiating Holders" means
Initiating Holders holding a majority of the Registrable Securities held by all
Initiating Holders.

            (k) "Person" means any individual, partnership, limited liability
company, joint venture, corporation, association, trust or any other entity or
organization.

            (l) "Preferred Shares" means shares of Series A Preferred Stock of
the Company owned by an Investor or any assignee thereof in accordance with
Section 11 hereof.

            (m) "Register," "registered," and "registration" refer to a
registration effected by preparing and filing a registration statement or
similar document in compliance with the Securities Act, and the declaration or
ordering of effectiveness of such registration statement or document.

            (n) "Registrable Securities" means (1) any shares of Common Stock
directly or indirectly issuable or issued upon conversion of the Preferred
Shares, (2) any shares of Common Stock hereafter acquired by the Investors (or
any assignee thereof in accordance with Section 11) and (3) any shares of Common
Stock issued to the Investors (or any assignee thereof in accordance with
Section 11) as (or issuable upon the conversion or exercise of any warrant,
right or other security which is issued as) a dividend or other distribution
with respect to, or in exchange for or in replacement of, such Common Stock or
other warrants, rights or securities; provided, however, that any Registrable
Securities sold by an Investor in a transaction in which such Investor's rights
under this Agreement are not assigned pursuant to Section 11 below shall cease
to be Registrable Securities from and after the time of such sale.

            (o) "SEC" means the Securities and Exchange Commission.

            (p) "Securities Act" means the Securities Act of 1933, as amended,
and the rules and regulations of the SEC promulgated thereunder.

            (q) "Violation" means any of the following statements, omissions or
violations: (i) any untrue statement or alleged untrue statement of a material
fact contained in a registration statement filed pursuant to this Agreement,
including any preliminary prospectus or final prospectus contained therein or
any amendments or supplements thereto or any documents filed under state
securities or "blue sky" laws in connection therewith, or (ii) the omission or

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<PAGE>

alleged omission to state therein a material fact required to be stated therein,
or necessary to make the statements therein, in light of the circumstances under
which such statements were made, not misleading.

         2. Request for Registration.

            (a) If the Company shall receive a written Investor Request, then
the Company shall, within ten (10) days of the receipt thereof, give written
notice of such request to all Holders and, subject to the limitations of Section
2(c) below, file (as expeditiously as practicable, and in any event within sixty
(60) days after the receipt of such request) and use its best efforts to have
declared effective a registration statement under the Securities Act with
respect to all Registrable Securities which the Holders request to be registered
by the giving of notice to the Company within thirty (30) days after the mailing
of the Company's notice referred to above, each such notice to be given in
accordance with Section 18 below.

            (b) If the Initiating Holders intend to distribute the Registrable
Securities covered by their request by means of an underwriting, they shall so
advise the Company as a part of their request made pursuant to this Section 2
and the Company shall include such information in the written notice referred to
in Section 2(a); provided, however, that notwithstanding anything herein to the
contrary, in no event shall the Company be required to effect more than one
underwritten offering in any 12 month period. In the event of an underwritten
offering, the right of any Holder to include such Holder's Registrable
Securities in such registration shall be conditioned upon such Holder's
participation in such underwriting and the inclusion of such Holder's
Registrable Securities in the underwriting (unless otherwise mutually agreed by
a majority in interest of the Initiating Holders and such Holder) to the extent
provided herein. All Holders proposing to distribute their securities through
such underwriting shall (together with the Company as provided in Section 4(e))
enter into an underwriting agreement in customary form with the underwriter or
underwriters so selected for such underwriting by a majority in interest of the
Initiating Holders; provided, however, that no Holder shall be required to make
any representations, warranties or indemnities except as they relate to such
Holder's ownership of shares and authority to enter into the underwriting
agreement and to such Holder's intended method of distribution, and the
liability of such Holder (whether by indemnification, contribution or otherwise)
shall be limited to an amount equal to the net proceeds from the offering
received by such Holder. Notwithstanding any other provision of this Section 2,
if the underwriter advises the Initiating Holders that marketing factors require
a limitation of the number of shares to be underwritten, then the Initiating
Holders shall so advise the Company and the Company shall so advise all Holders
of Registrable Securities which would otherwise be underwritten pursuant hereto,
and the number of shares of Registrable Securities that may be included in the
underwriting shall be allocated as follows: (i) first, among the Holders of
Registrable Securities that have elected to participate in such underwritten
offering, in proportion (as nearly as practicable) to the amount of Registrable
Securities owned by such Holders until such Holders have included in the
underwriting all shares requested by such Holders to be included and (ii)
thereafter among any other holders of Common Stock who have exercised their
piggyback registration rights, if permitted hereunder, with respect to such
registration.

                                       3

<PAGE>

            (c) The Company shall be obligated to effect only four (4)
registrations pursuant to an Investor Request under this Section 2 provided,
however, that the Company shall not be obligated to effect more than one (1)
registration pursuant to this Section 2 in any six (6) month period; provided,
further, that (x) CFE shall be entitled to demand only one (1) and Blue Truck
shall be entitled to demand only three (3) of such four (4) registrations and
(y) Blue Truck or any of its Permitted Transferees eligible to make an Investor
Request shall be entitled to make an Investor Request only with respect to at
least twenty-five percent (25%) of the Registrable Securities outstanding as of
such request. A registration which does not become and remain effective
throughout the proposed plan of distribution or six (6) months, whichever is
shorter, will not be considered one of the four (4) registrations required to be
effected by the Company according to this Section 2(c). The Company shall not be
required to pay for any expenses of any registration proceeding begun pursuant
to this Section 2 if the registration request is subsequently withdrawn at the
request of a majority of the Initiating Holders of the Registrable Securities to
be registered (in which case all Initiating Holders shall bear such expenses pro
rata based upon the number of Registrable Securities that were to be requested
in the withdrawn registration by the Initiating Holders); provided, however,
that if at the time of such withdrawal, the Initiating Holders have learned of a
material adverse change in the condition, business, or prospects of the Company
different from that known to the Initiating Holders at the time of their request
and have withdrawn the request with reasonable promptness following disclosure
by the Company of such material adverse change, then the Initiating Holders
shall not be required to pay any of such expenses and shall retain their rights
pursuant to this Section 2.

            (d) Notwithstanding the foregoing, if the Company shall furnish to
the Initiating Holders a certificate signed by the President of the Company
stating that in the good faith judgment of the Board of Directors of the
Company, it would be detrimental to the Company and its stockholders for such
registration statement to be filed and it is therefore essential to defer the
filing of such registration statement, the Company shall have the right to defer
such filing for up to sixty (60) days after receipt of the request of the
Initiating Holders; provided, however, that the Company may not utilize this
right for more than an aggregate of one hundred twenty (120) days in any twelve
(12) month period; provided, further, that if at the time of any Investor
Request for a registration pursuant to this Section 2, the Company has fixed
plans (following a resolution of the Board of Directors of the Company so
authorizing) to file within sixty (60) days after such request a registration
statement covering the sale of any of its securities in a public offering under
the Securities Act, no registration shall be required to be initiated pursuant
to this Section 2 until ninety (90) days after the effective date of such
Company registration unless the Company is no longer proceeding diligently to
effect such registration and so long as the Company shall provide the Holders
with the right to participate in such public offering pursuant to, and subject
to, Section 3.

            (e) Upon the request of a majority of the Initiating Holders for the
termination of a registration, the Company shall terminate such registration and
such registration shall not be considered one of the four (4) registrations
required under Section 2(c); provided, that the Initiating Holders pay the
expenses of such registration in accordance with Section 2(c) unless excused
from doing so under the proviso set forth in Section 2(c).

                                       4

<PAGE>

            3. Company Registration. If (but without any obligation to do so)
the Company proposes to register (including for this purpose a registration
effected by the Company for stockholders other than Holders of Registrable
Securities) any of its Common Stock under the Securities Act in connection with
the public offering of such Common Stock for cash (other than a registration on
Form S-8 (or similar or successor form) relating to the sale of securities to
participants in a Company stock plan or to other compensatory arrangements to
the extent includable on Form S-8 (or similar or successor form), or a
registration on Form S-4 (or similar or successor form)), the Company shall, at
such time, promptly give each Holder written notice of such registration. Upon
the written request of each Holder given within twenty (20) days after mailing
of such notice by the Company in accordance with Section 18, the Company shall,
subject to the provisions of Section 9, use its best efforts to cause to be
registered under the Securities Act all of the Registrable Securities that each
such Holder has requested to be registered. The Company shall have no obligation
under this Section 3 to make any offering of its securities, or to complete an
offering of its securities that it proposes to make.

         4. Obligations of the Company. Whenever required under this Agreement
to effect the egistration of any Registrable Securities, the Company shall, as
expeditiously as reasonably possible:

            (a) Prepare and file with the SEC a registration statement with
respect to such Registrable Securities and use its best efforts to cause such
registration statement to become effective promptly, and, upon the request of
the Holders of a majority of the Registrable Securities being registered
thereunder, keep such registration statement effective for up to one hundred
twenty (120) days or until the Holders have completed the distribution referred
to in such registration statement, whichever occurs first (but in any event for
at least any period required under the Securities Act); provided that before
filing such registration statement or any amendments thereto, the Company will
furnish to the Holders copies of all such registration statements or amendments
thereto proposed to be filed.

            (b) Prepare and file with the SEC such amendments and supplements to
such registration statement and the prospectus used in connection with such
registration statement as may be necessary to comply with the provisions of the
Securities Act with respect to the disposition of all securities covered by such
registration statement.

            (c) Furnish to the Holders such number of copies of such
registration statement and of each amendment and supplement thereto (in each
case without exhibits unless requested by such Holders), such number of copies
of the prospectus contained in such registration statement (including each
preliminary prospectus and any summary prospectus) and any other prospectus
filed under Rule 424 under the Securities Act, in conformity with the
requirements of the Securities Act, and such other documents as any of the
Holders may reasonably request in order to facilitate the disposition of
Registrable Securities owned by them.

            (d) Use its best efforts to register and qualify the securities
covered by such registration statement under such other securities or "blue sky"
laws of such states or jurisdictions as shall be reasonably requested by the
Holders, provided that the Company shall not be required in connection therewith
or as a condition thereto (i) to qualify to do business in any state or
jurisdiction where it would not otherwise be required to qualify but for the

                                    5

<PAGE>

requirements of this clause (d), or (ii) to file a general consent to service of
process in any such state or jurisdiction.

            (e) In the event of any underwritten public offering, enter into and
perform its obligations under an underwriting agreement, in usual and customary
form, with the managing underwriter of such offering.

            (f) Notify each Holder of Registrable Securities covered by such
registration statement at any time when a prospectus relating thereto is
required to be delivered under the Securities Act of the happening of any event
as a result of which the prospectus included in such registration statement, as
then in effect, includes an untrue statement of a material fact or omits to
state a material fact required to be stated therein or necessary to make the
statements therein, in light of the circumstances under which such statements
were made, not misleading.

            (g) Notify each Holder of Registrable Securities covered by such
registration statement and such Holder's underwriters, if any, and confirm such
advice in writing: (i) when the registration statement has become effective,
(ii) when any post-effective amendment to the registration statement becomes
effective and (iii) of any request by the SEC for any amendment or supplement to
the registration statement or prospectus or for additional information.

            (h) Notify each Holder of Registrable Securities if at any time the
SEC should institute or threaten to institute any proceedings for the purpose of
issuing, or should issue, a stop order suspending the effectiveness of the
Registration Statement. Upon the occurrence of any of the events mentioned in
the preceding sentence, the Company will use its best efforts to prevent the
issuance of any such stop order or to obtain the withdrawal thereof as soon as
possible. The Company will advise each Holder of Registrable Securities promptly
of any order or communication of any public board or body addressed to the
Company suspending or threatening to suspend the qualification of any
Registrable Securities for sale in any jurisdiction.

            (i) (x) cause to be delivered an opinion of the counsel representing
the Company for the purposes of such registration, in form and substance as is
customarily given to underwriters in an underwritten public offering, addressed
to the Holders and, if applicable, the underwriters, and (y) use its
commercially reasonable efforts to cause to be delivered, on the date that the
registration statement with respect to such securities becomes effective, a
"comfort" letter dated such date, from the independent certified public
accountants of the Company, in form and substance as is customarily given by
independent certified public accountants to (i) the underwriters in an
underwritten public offering, addressed to the underwriters, and, a
reaffirmation of such letter on the date that such Registrable Securities are
delivered to the underwriters for sale or (ii) in the case of an offering that
is not an underwritten public offering, to the Holders.

            (j) As soon as practicable after the effective date of the
registration statement, and in any event within sixteen (16) months thereafter,
have "made generally available to its security holders" (within the meaning of
Rule 158 under the Securities Act) an

                                       6

<PAGE>

earnings statement (which need not be audited) covering a period of at least
twelve (12) months beginning after the effective date of the registration
statement and otherwise complying with Section 11(a) of the Securities Act.

            (k) List, if the Company meets the applicable listing requirements,
the Registrable Securities subject to Section 2 on the National Market System of
the Nasdaq Stock Market, and on each national securities exchange or automated
quotation system upon which the shares to be registered are traded.

         5. Amendments, Supplements to Prospectus. Immediately upon receipt of a
notice referred to in Section 4(f) hereof, each Holder agrees to (i) cease
making sales of securities pursuant to any then effective registration statement
or any prospectus contained therein until it has received from the Company an
amendment or supplement to the registration statement or prospectus and (ii) to
promptly deliver to the Company any copies of the registration statement or such
prospectus then in its possession.

         6. Furnish Information. It shall be a condition precedent to the
obligations of the Company to take any action pursuant to this Agreement with
respect to the Registrable Securities of any selling Holder that such Holder
shall furnish to the Company such information regarding itself, the Registrable
Securities held by it, and the intended method of disposition of such securities
as shall be required to effect the registration of such Holder's Registrable
Securities.

         7. Expenses of Registration. All expenses other than underwriting
discounts and commissions incurred in connection with registrations, filings or
qualifications pursuant to Sections 2 and 3, including (without limitation) all
registration, filing and qualification fees, printers' fees, fees and expenses
of counsel and accountants for the Company and the reasonable fees and
disbursements of one counsel for the selling Holders, shall be borne by the
Company, even if such registrations, filings, or qualifications do not become
effective, subject to Section 2(c).

         8. Underwriting Requirements. In connection with any underwritten
offering initiated by the Company or any stockholder other than a Holder of
Registrable Securities, the Company shall not be required under Section 3 to
include any Holder's securities in such underwriting unless such Holder accepts
the terms of the underwriting as agreed upon between the Company or such
stockholder and the underwriters selected by the Company or such stockholder,
and then only in such quantity as will not, in the opinion of the underwriters,
have an adverse effect on such offering by the Company; provided, however, that
no Holder participating in such underwriting shall be required to make any
representations, warranties or indemnities except as they relate to such
Holder's ownership of shares and authority to enter into the underwriting
agreement and to such Holder's intended method of distribution, and the
liability of such Holder (whether by indemnification, contribution or otherwise)
shall be limited to an amount equal to the net proceeds from the offering
received by such Holder. If a Holder complies with the requirements set forth in
this Section 8, then such Holder shall have the right to be included in any
underwritten offering by the Company, whether initiated by the Company or any
stockholder, subject to the terms of Sections 2 and 3 and to the limitations set
forth below in this Section 8. If the total number of securities, including
Registrable Securities, requested by

                                       7

<PAGE>

stockholders to be included in such offering exceeds the largest number of
securities that the underwriters reasonably believe can be sold without having
an adverse effect on such offering, then the Company shall be required to
include in the offering only that number of such securities, including
Registrable Securities, which the underwriters believe will not have an adverse
effect on such offering. The securities of the Holders included shall be
allocated (i) first, among all Holders of Registrable Securities that have
elected to participate in such underwritten offering and other holders of Common
Stock who, by agreement in effect as of the date of the Closing, do not have
their priority below that of the Holders, in proportion (as nearly as
practicable) to the amount of Registrable Securities and Common Stock,
respectively, owned by such holders until such holders have included in the
underwriting all shares requested by such holders to be included and (ii)
thereafter among any other holders of Common Stock who have exercised their
piggyback registration rights, if permitted hereunder, with respect to such
registration.

         9. Indemnification. In the event any Registrable Securities are
included in a registration statement under this Agreement:

            (a) The Company will indemnify and hold harmless each Holder, its
heirs, personal representatives and assigns, each of such Holder's officers,
directors, partners, employees and affiliates, any underwriter (as defined in
the Securities Act) for such Holder and each Person, if any, who controls such
Holder or underwriter within the meaning of the Securities Act or the Exchange
Act against any losses, claims, damages or liabilities (joint or several) to
which they may become subject under the Securities Act, the Exchange Act or
other federal or state securities law, insofar as such losses, claims, damages
or liabilities (or actions in respect thereof) arise out of or are based upon a
Violation; and the Company will pay to each such indemnified party, as incurred,
any legal or other expenses reasonably incurred by them in connection with
investigating or defending any such loss, claim, damage, liability, or action;
provided, however, that the indemnity agreement contained in this Section 9(a)
shall not apply to amounts paid in settlement of any such loss, claim, damage,
liability or action if such settlement is effected without the consent of the
Company (which consent shall not be unreasonably withheld), nor shall the
Company be liable in any such case to a particular indemnified party for any
such loss, claim, damage, liability or action to the extent that it arises out
of or is based upon a Violation which occurs in reliance upon and in conformity
with written information furnished expressly for use in connection with such
registration by such indemnified party.

            (b) Each selling Holder will indemnify and hold harmless the
Company, each of its directors, each of its officers, each Person, if any, who
controls the Company within the meaning of the Securities Act, any underwriter,
any other Holder (and any affiliate thereof) selling securities in such
registration statement and any controlling Person of any such underwriter or
other Holder, against any losses, claims, damages or liabilities (joint or
several) to which any of the foregoing Persons may become subject, under the
Securities Act, the Exchange Act or other federal or state securities law,
insofar as such losses, claims, damages or liabilities (or actions in respect
thereto) arise out of or are based upon any Violation, in each case to the
extent (and only to the extent) that such Violation occurs in reliance upon and
in conformity with written information furnished by such Holder expressly for
use in connection with such registration; and each such Holder will pay, as
incurred, any legal or other expenses reasonably incurred by any Person intended
to be indemnified pursuant to this Section 9(b), in connection with
investigating or defending any such loss, claim, damage, liability, or action;

                                       8

<PAGE>

provided, however, that the indemnity agreement contained in this Section 9(b)
shall not apply to amounts paid in settlement of any such loss, claim, damage,
liability or action if such settlement is effected without the consent of the
Holder, which consent shall not be unreasonably withheld; provided, further,
that in no event shall the liability of any Holder under this Section 9(b) or
otherwise in connection with the offering exceed the net proceeds from the
offering received by such Holder.

            (c) Promptly after receipt by an indemnified party under this
Section 9 of notice of the commencement of any action (including any
governmental action), such indemnified party will, if a claim in respect thereof
is to be made against any indemnifying party under this Section 9, deliver to
the indemnifying party a written notice of the commencement thereof and the
indemnifying party shall have the right to participate in, and, to the extent
the indemnifying party so desires, jointly with any other indemnifying party
similarly noticed, to assume the defense thereof with counsel mutually
satisfactory to the parties; provided, however, that an indemnified party shall
have the right to retain its own counsel (but no more than one separate counsel,
plus any required local counsel) with the fees and expenses to be paid by the
indemnifying party, if in the reasonable opinion of counsel to an indemnified
party, representation of such indemnified party by the counsel retained by the
indemnifying party would be inappropriate due to actual or potential conflicts
of interests between, or different defenses available to, such indemnified party
and any other party represented by such counsel in such proceeding. The failure
to deliver written notice to the indemnifying party within a reasonable time of
the commencement of any such action shall not relieve such indemnifying party of
any liability to the indemnified party under this Section 9 except if, and only
to the extent that, the indemnifying party is actually prejudiced thereby.

            (d) The obligations of the Company and Holders under this Section 9
shall survive the completion of any offering of Registrable Securities in a
registration statement under this Agreement.

            (e) Any indemnity agreements contained herein shall be in addition
to any other rights to indemnification or contribution which any indemnified
party may have pursuant to law or contract and shall remain operative and in
full force and effect regardless of any investigation made or omitted by or on
behalf of any indemnified party.

            (f) If for any reason the foregoing indemnity is unavailable, then
the indemnifying party shall contribute to the amount paid or payable by the
indemnified party as a result of such losses, claims, damages, liabilities or
expenses (i) in such proportion as is appropriate to reflect the relative
benefits received by the indemnifying party on the one hand and the indemnified
party on the other or (ii) if the allocation provided by clause (i) above is not
permitted by applicable law or provides a lesser sum to the indemnified party
than the amount hereinafter calculated, then, in lieu of indemnifying such
indemnified party, the indemnifying party shall contribute to the amount paid or
payable by the indemnified party as a result of such losses, claims, damages,
liabilities or expenses in such proportion as is appropriate to reflect not only
the relative benefits received by the indemnifying party on the one hand and the
indemnified party on the other but also the relative fault of the indemnifying
party and the indemnified party as well as any other relevant equitable
considerations. The relative fault shall be determined by reference to, among
other things, whether the untrue or alleged untrue

                                       9

<PAGE>

statement of a material fact or the omission or alleged omission to state a
material fact relates to information supplied by or on behalf of the
indemnifying party or the indemnified party and the parties' relative intent,
knowledge, access to information and opportunity to correct or prevent such
untrue statement or omission. No Person guilty of fraudulent misrepresentation
(within the meaning of Section 11(f) of the Securities Act) shall be entitled to
contribution from any Person who was not guilty of such fraudulent
misrepresentation. Notwithstanding anything to the contrary in this Section 9,
no Holder shall be required, pursuant to this Section 9 or otherwise in
connection with the offering, to contribute any amount in excess of the net
proceeds received by such indemnifying party from the sale of Common Stock in
the offering to which the losses, claims, damages, liabilities or expenses of
the indemnified party relate.

         10. Reports Under the Exchange Act. With a view to making available to
the Holders the benefits of Rule 144 under the Securities Act and any other rule
or regulation of the SEC that may at any time permit a Holder to sell securities
of the Company to the public without registration or pursuant to a registration
on Form S-3, the Company agrees to:

            (a) make and keep public information available, as those terms are
understood and defined in Rule 144 under the Securities Act;

            (b) remain registered under the Exchange Act and file with the SEC
in a timely manner all reports and other documents required of the Company under
the Securities Act and the Exchange Act; and

            (c) furnish to any Holder, so long as the Holder owns any
Registrable Securities, forthwith upon request (i) a written statement by the
Company that it has complied with the reporting requirements of Rule 144 or that
it qualifies as a registrant whose securities may be resold pursuant to Form S-3
(at any time it so qualifies), (ii) a copy of the most recent annual or
quarterly report of the Company and such other reports and documents so filed by
the Company, and (iii) such other information as may be reasonably requested in
availing any Holder of any rule or regulation of the SEC which permits the
selling of any such securities without registration or pursuant to such form.

         11. Assignment of Registration Rights. The rights to cause the Company
to register Registrable Securities pursuant to this Agreement may be assigned in
whole or in part to any Person acquiring Registrable Securities from a Holder in
compliance with the applicable provisions of any relevant agreement between such
Holder and the Company, including with respect to Blue Truck the Investors'
Agreement, provided that such transferee or assignee delivers to the Company a
written instrument by which such transferee or assignee agrees to be bound by
the obligations imposed on Holders under this Agreement to the same extent as if
such transferee or assignee was a party hereto.

         12. Amendment; Waiver. Any provision of this Agreement may be amended
only with the written consent of the Company and each of the Holders. The
observance of any provision of this Agreement may be waived (either generally or
in a particular instance and either retroactively or prospectively) only with
the written consent of the party to be charged. Any amendment or waiver effected
in accordance with this Section 12 shall be binding upon

                                       10

<PAGE>

each Holder of Registrable Securities at the time outstanding, each future
Holder of all such securities, and the Company.

         13. Changes in Registrable Securities. If, and as often as, there are
any changes in the Registrable Securities by way of stock split, stock dividend,
combination or reclassification, or through merger, consolidation,
reorganization or recapitalization, or by any other means, appropriate
adjustment shall be made in the provisions of this Agreement, as may be
required, so that the rights and privileges granted hereby shall continue with
respect to the Registrable Securities as so changed. Without limiting the
generality of the foregoing, the Company will require any successor by merger or
consolidation to assume and agree to be bound by the terms of this Agreement, as
a condition to any such merger or consolidation.

         14. No Inconsistent Agreements. The Company represents and warrants
that it has not granted to any Person the right to request or require the
Company to register any securities issued by the Company, other than the rights
granted to the Holders herein, the rights granted pursuant to the Amended and
Restated Registration Rights Agreement dated April 14, 2000 between the Company
and Charter URS LLC (the "Charter Agreement") and the rights disclosed in public
filings or on Schedule 2.20(b) of the Purchase Agreements, which rights are not
greater than the rights granted to the Holders herein. The Company shall not
enter into any agreement with respect to its securities that is inconsistent
with the rights granted to the Holders in this Agreement or grant any additional
registration rights to any Person or with respect to any securities which are
not Registrable Securities which are prior in right to, equal in right to or
inconsistent with the rights granted in this Agreement, and any such attempted
agreements or grants shall be null and void and of no effect. Notwithstanding
the foregoing, this paragraph 14 shall in no way diminish, alter or otherwise
modify the rights granted to Charter URS LLC pursuant to the Charter Agreement.

         15. Entire Agreement. This Agreement constitutes the full and entire
understanding and agreement among the parties with regard to the subject matter
hereof. Nothing in this Agreement, express or implied, is intended to confer
upon any Person, other than the parties hereto and their respective successors
and assigns, any rights, remedies, obligations, or liabilities under or by
reason of this Agreement, except as expressly provided herein.

         16. Governing Law. This Agreement shall be governed in all respects by
the laws of the State of New York as such laws are applied to agreements between
New York residents entered into and to be performed entirely within New York.

         17. Successors and Assigns. The provisions hereof shall inure to the
benefit of, and be binding upon, the successors, permitted assigns (as provided
in Section 11), heirs, executors and administrators of the parties hereto.

         18. Notices. Unless otherwise provided, any notice required or
permitted under this Agreement shall be given in writing and shall be deemed
effectively given upon receipt by the party to be notified (including by
telecopier, receipt confirmed) or three (3) days after deposit with the United
States Post Office, by registered or certified mail, postage prepaid and
addressed to the party to be notified (a) if to a party other than the Company,
at such party's address set forth at the end of this Agreement or at such other
address as such party shall have

                                       11

<PAGE>

furnished to the Company in writing, or (b) if to the Company, at its address
set forth at the end of this Agreement, or at such other address as the Company
shall have furnished to the parties in writing.

         19. Effectiveness. Notwithstanding anything to the contrary contained
in this Agreement, this Agreement shall not become effective, and the Investors
shall have no rights hereunder, unless and until the Closing has occurred.

         20. Severability. Any invalidity, illegality or limitation on the
enforceability of this Agreement or any part hereof, by any party whether
arising by reason of the law of the respective party's domicile or otherwise,
shall in no way affect or impair the validity, legality or enforceability of
this Agreement with respect to other parties. If any provision of this Agreement
shall be judicially determined to be invalid, illegal or unenforceable, the
validity, legality and enforceability of the remaining provisions shall not in
any way be affected or impaired thereby.

         21. Titles and Sub-titles. The titles and sub-titles of the Sections of
this Agreement are for convenience of reference only and are not to be
considered in construing this Agreement.

         22. Delays or Omissions; Remedies Cumulative. It is agreed that no
delay or omission to exercise any right, power or remedy accruing to the
parties, upon any breach or default of another party under this Agreement, shall
impair any such right, power or remedy, nor shall it be construed to be a waiver
of any such breach or default, or any acquiescence therein, or of any similar
breach or default thereafter occurring; nor shall any waiver of any single
breach or default be deemed a waiver of any other breach or default theretofore
or thereafter occurring. It is further agreed that any waiver, permit, consent
or approval of any kind or character by a party of any breach or default under
this Agreement, or any waiver by a party of any provisions or conditions of this
Agreement must be in writing and shall be effective only to the extent
specifically set forth in writing and that all remedies, either under this
Agreement, or by law or otherwise afforded to a party, shall be cumulative and
not alternative.

         23. Counterparts. This Agreement may be executed in any number of
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one instrument.

                                       12

<PAGE>

                  IN WITNESS WHEREOF, the parties have executed this
Registration Rights Agreement as of the date first above written.

                                        UNITED ROAD SERVICES, INC.

                                        By: /s/ Gerald R. Riordan
                                            ------------------------------
                                            Name:  Gerald R. Riordan
                                            Title: Chief Executive Officer
Address:
-------

17 Computer Drive West
Albany, NY  12205
Attn:  Chief Executive Officer
Telecopy:  (518) 446-0580

                                        BLUE TRUCK ACQUISITION, LLC

                                        By:  /s/ Michael Psaros
                                            ---------------------
                                             Name:  Michael Psaros
                                             Title:    President

Address:
-------

200 Park Avenue, 58th Floor
New York, NY  10166
Attn:  Stephen Presser
Telecopy:  (212) 867-7980

<PAGE>

                                        CFE, INC.

                                        By: /s/ Charles H. Fenton III
                                            -------------------------
                                            Name:  Charles H. Fenton III
                                            Title:     Duly Authorized Signatory

Address:
-------

800 Connecticut Avenue, Two North
Norwalk, CT  06854
Attention:  Martin S. Greenberg
Telecopy:  (203) 852-3660

with copies to:

Winston & Strawn
200 Park Avenue
New York, NY 10166
Attention:  William D. Brewer
Telecopy:  (212) 294-4700

CFE, Inc.
800 Connecticut Avenue, Two North
Norwalk, CT  06854
Attention:  Jill A.G. Zellner
Telecopy:  (203) 852-3670

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00012-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00012-of-00352.parquet"}]]