Document:

Sixth Amendment to the CSG Master Subscriber Management System Agreement

 Exhibit 10.20E 
 Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information
has been redacted have been marked with (***). 
 SIXTH AMENDMENT 
 TO 
 CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC.

 AND 
 COMCAST CABLE
COMMUNICATIONS MANAGEMENT, LLC 
 This Sixth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware
corporation (“CSG”) and Comcast Cable Communications Management, LLC, a Delaware Limited Liability Company (“Customer”). CSG and Customer entered into a certain CSG Master Subscriber Management System Agreement dated
March 17, 2004, as subsequently amended (collectively, the “Agreement”), and now desire to amend the Agreement in accordance with the terms and conditions set forth in this Amendment. If the terms and conditions set forth in this
Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning
set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and
conditions set forth in the Agreement shall continue in full force and effect according to their terms. 
 CSG and Customer agree as follows:

 1. Customer desires to use CSG’s Account Hierarchies service for the fees set forth below. As a result, for the fees set forth below, the
following changes are made to the Agreement: 
 (a) The definition of “Services” in Schedule C and in the Agreement shall be amended
to include Account Hierarchies. Account Hierarchies provides customers with a basic hierarchical infrastructure where accounts can be linked together in a hierarchical manner to support multiple lines of business, as well as Business-to-Business
accounts. Multiple groups will be created that connect subservient accounts across an entire business organization. 
 (b) Schedule F is
amended to include the following fees for Account Hierarchies: 
 Account Hierarchies 
  

					
	 Description of Item/Unit of Measure
	  	Frequency	  	Fee
	 1.      ********** (**** *)
	  		  	
	 a.      ********** *** **** *******
	  	*******	  	$*.****
	 2.      ***** *** **** (**** *)
	  		  	
	 a.      ******* – ******* *** ****** (******* ***) (*** *******)
	  	*** *******	  	$*,***.**
	 b.      ********* ****** *****
	  		  	
	 •      ********** ** ****** ***** ******
	  	*** *******/*** ****	  	$***.**
	 •      ********** ** ******* ***** ******
	  	*** *******/*** ****	  	$***.**
	 •      ****** ********** – ****** ****** **** (*** ****)
	  	*** ****	  	$*.****

 **** *: ***** ** ******* ***.* ****** ********* (***** *** ********), ***** *********** *** ** ********* **
********** ***** *********** **** *** **********. 
 **** *: ***** ** ******* ***.* ****** ********* (***** *** ********), *** ***** ******** ********
********** **** ***** *** ****. 
 2. Customer desires to license CSG’s *** *** ** ** ********** ***** (*) *******. Therefore, for the fees set
forth in Schedule F, Exhibit B-2 is hereby amended ** ******** *** ****** **** *** (*) ******* ** ******** (**) *******; ********, *******, **** *** ****** ** ***** *** ******* *** **** *** ***** ***** (*) *** *** *******. *** ******
*********** *** *** *** ***** (*) *** *** ******* **** ** ******* ** ********** **** ******** * ** *** *********. 
  

 1 
 CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIES 

	**	Confidential Treatment requested and the Redacted Material has been separately filed with the Commission. 

 IN WITNESS WHEREOF, the parties execute this Amendment on the date last signed below (“Effective Date”). 
  

									
	CSG SYSTEMS, INC. (“CSG”)	 		 	 COMCAST CABLE COMMUNICATIONS
 MANAGEMENT, LLC (“CUSTOMER”)

					
	 By:
	 	 /s/ Richard W. Norman
	 		 	 By:
	 	 /s/ D H Richardson

					
	 Name:
	 	 Richard W. Norman
	 		 	 Name:
	 	 D H Richardson

					
	 Title:
	 	 VP CSG Systems
	 		 	 Title:
	 	 SVP Administration

					
	 Date:
	 	 3/24/06
	 		 	 Date:
	 	 3/17/06

  

 2 
 CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIESAmendment No. 2 to OEM Distribution and License Agreement

 EXHIBIT 10.23 
 FOIA Confidential Treatment Requested 
 AMENDMENT NO. 2 TO 
 OEM DISTRIBUTION AND LICENSE AGREEMENT 
 This amendment
No. 2 (the “Amendment”) is made to the OEM Distribution and License Agreement (the “License Agreement”) entered into as of September 19, 2005 by and among Adobe Systems Incorporated, Adobe Systems Software Ireland
Limited, and Electronics for Imaging, Inc. (“EFI”). 
 This Amendment is effective as of October 1, 2005 (the “Amendment Effective
Date”). All capitalized terms shall have the meaning set forth herein or in the License Agreement, as applicable. 
 WHEREAS, under the terms of [*]; 
 WHEREAS, EFI is to report royalties for technology distributed on or after October 1, 2005, in accordance
with the terms, conditions and royalty rates set forth in the License Agreement; and 
 WHEREAS, [*] 
 WHEREAS, the purpose of this Amendment No. 2 is to memorialize the parties’ agreement with respect to royalties for non-Postscript technology distributed by
EFI [*] 
 WHEREAS, the parties have agreed that the above [*] 
 NOW, THEREFORE the parties agree as follows: 
 [*] 
  

	*	Indicates that certain information contained herein has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with
respect to the omitted portions. 

 FOIA Confidential Treatment Requested 
 5. All other terms of the License Agreement shall remain unaffected by this Amendment. 
 IN WITNESS WHEREOF, the parties
hereto have caused this Amendment No. 2 to be executed by their duly authorized representatives as of the Amendment Effective Date. 
  

							
	ADOBE SYSTEMS INCORPORATED	 	ELECTRONICS FOR IMAGING, INC.
				
	By:	 	 /s/ Michael L. Fancher
	 	By:	 	 /s/ Fred Rosenzweig

	Print Name:	 	Michael L. Fancher	 	Print Name:	 	Fred Rosenzweig
	Title:	 	Director, Revenue Assurance	 	Title:	 	President
		
	ADOBE SYSTEMS INCORPORATED	 	
			
	By:	 	 /s/ David Liddy
	 	
	Print Name:	 	David Liddy	 	
	Title:Fourth Amendment, to the Company's $275,000,000 Credit Agreement

 EXHIBIT 10.1 
 EXECUTION COPY 
 FOURTH AMENDMENT, dated as of
May 9, 2006 (this “Amendment”), to the Credit Agreement, dated as of March 26, 2002 (as amended by the Amendment dated as of December 31, 2002, the Second Amendment and Waiver dated as of June 7, 2004, the Waiver
dated as of June 15, 2005, the Third Amendment dated as of November 8, 2005, and as further amended, supplemented or modified from time to time, the “Credit Agreement”), among ROTECH HEALTHCARE INC., a Delaware corporation
(the “Borrower”), the Lenders parties thereto, UBS SECURITIES LLC (formerly known as UBS WARBURG LLC) and GOLDMAN SACHS CREDIT PARTNERS L.P., as joint lead arrangers and joint bookrunners (the “Arrangers”), GOLDMAN
SACHS CREDIT PARTNERS L.P., as Syndication Agent, THE BANK OF NOVA SCOTIA, DEUTSCHE BANK SECURITIES INC. (formerly known as Deutsche Banc Alex. Brown Inc.) and GENERAL ELECTRIC CAPITAL CORPORATION, as Co-Documentation Agents, GENERAL ELECTRIC
CAPITAL CORPORATION, as Collateral Agent, and UBS AG, STAMFORD BRANCH, as Administrative Agent. 
 W I T N
E S S E T H: 
 WHEREAS, the Borrower has requested that certain provisions of the Credit Agreement
be amended upon the terms and subject to the conditions set forth herein; and 
 WHEREAS, the Lenders have agreed to such amendments upon the
terms and subject to the conditions set forth herein; 
 NOW, THEREFORE, in consideration of the premises and mutual covenants contained
herein and in the Credit Agreement, the parties hereto hereby agree as follows: 
 SECTION 1.    DEFINITIONS.

 Unless otherwise defined herein, terms used herein and defined in the Credit Agreement are used herein as therein defined. 
 SECTION 2.    AMENDMENT. 
 2.1 Amendment to Section 1.1 (Defined Terms). (a) Section 1.1 of the Credit Agreement is hereby amended by deleting the definition of “Applicable Margin” in its entirety and substituting the following in lieu
thereof: 
 “Applicable Margin”: with respect to (i) Revolving Credit Loans, the rate per annum determined in
accordance with the Pricing Grid and (ii) Term Loans prior to the Fourth Amendment Effective Date, (x) 2.00% in the case of Base Rate Loans and (y) 3.00% in the case of Eurodollar Loans and thereafter the rate per annum determined in
accordance with the Pricing Grid. 
 (b) Section 1.1 of the Credit Agreement is hereby amended by adding the following definitions in
proper alphabetical order: 
 “Fourth Amendment”: The Fourth Amendment to the Credit Agreement, dated as of May 9,
2006. 

 2 
  

 “Fourth Amendment Effective Date”: The Amendment Effective Date, as defined in the
Fourth Amendment. 
 2.2 Amendment to Section 7.1(a) (Consolidated Total Leverage Ratio). Section 7.1(a) of the Credit
Agreement is hereby amended by deleting the columns captioned “Fiscal Quarter Ending” and “Consolidated Total Leverage Ratio” and substituting therefor the following: 
  

			
	 Fiscal Quarter Ending
	  	Consolidated Total
Leverage Ratio
	 March 31, 2006
	  	3.30x
	 June 30, 2006
	  	4.00x
	 September 30, 2006
	  	4.35x
	 December 31, 2006 and thereafter
	  	2.75x

 2.3 Amendment to Section 7.1(b) (Consolidated Senior Leverage Ratio).
Section 7.1(b) of the Credit Agreement is hereby amended by deleting the columns captioned “Fiscal Quarter Ending” and “Consolidated Senior Leverage Ratio” and substituting therefor the following: 

 

			
	 Fiscal Quarter Ending
	  	Consolidated Senior
Leverage Ratio
	 March 31, 2006
	  	1.00x
	 June 30, 2006
	  	1.00x
	 September 30, 2006
	  	1.10x
	 December 31, 2006 and thereafter
	  	1.00x

 2.4 Amendment to Section 7.1(c) (Consolidated Interest Coverage Ratio).
Section 7.1(c) of the Credit Agreement is hereby amended by deleting the columns captioned “Fiscal Quarter Ending” and “Consolidated Interest Coverage Ratio” and substituting therefor the following: 

 

			
	 Fiscal Quarter Ending
	  	Consolidated Interest
Coverage Ratio
	 March 31, 2006
	  	3.25x
	 June 30, 2006
	  	3.00x
	 September 30, 2006
	  	2.50x
	 December 31, 2006 and thereafter
	  	3.50x

 2.5 Amendment to Section 7.1(d) (Consolidated Fixed Charge Coverage Ratio).
Section 7.1(d) of the Credit Agreement is hereby amended by deleting the columns captioned “Fiscal Quarter Ending” and “Consolidated Fixed Charge Coverage Ratio” and substituting therefor the following:

  

			
	 Fiscal Quarter Ending
	  	Consolidated Fixed
Charge Coverage Ratio
	 March 31, 2006
	  	.90x
	 June 30, 2006
	  	.90x
	 September 30, 2006
	  	.95x
	 December 31, 2006 and thereafter
	  	1.10x

 2.6 Amendment to Section 7.7 (Capital Expenditures). Section 7.7 of the Credit
Agreement is hereby amended by adding the following at the end of such section: 

 3 
  

 “In addition to the foregoing, make or commit to make any Capital Expenditure for the fiscal quarter
ending June 30, 2006, September 30, 2006 or December 31, 2006 in excess of $15,000,000 in respect of any such quarter.” 
 2.7 Amendment to Annex A . (a) Annex A of the Credit Agreement is hereby amended by deleting the heading “Pricing Grids for Revolving Credit Loans and Commitment Fees” and substituting therefor “Pricing Grids for
Revolving Credit Loans, Commitment Fees and Term Loans”; 
 (b) Annex A of the Credit Agreement is hereby amended by adding after the
last paragraph in Annex A the following: 
  

					
	 Moody’s Rating Equivalent of
 the Senior Secured Bank Credit
 Facility
	  	Applicable Margin for Term Loans
	  	 Eurodollar
 Loans
	 	 Base Rate
 Loans

	 Ba3 or higher
	  	3.00%	 	2.00%
	 B1
	  	3.25%	 	2.25%
	 B2 or lower
	  	3.50%	 	2.50%

 In each row in the table set forth above, the indicated rating corresponds to that assigned by
Moody’s Investors Service, Inc. (“Moody’s”) to the senior secured bank credit facility of the Borrower (the “Index Debt”). (i) If Moody’s shall not have in effect a rating for the Index Debt for any reason
(other than by reason of the circumstances referred to in the last sentence of this paragraph), then Moody’s shall be deemed to have established a rating of B2; and (ii) if the ratings established or deemed to have been established by
Moody’s for the Index Debt shall be changed, such change shall be effective as of the date on which it is first announced by Moody’s. Each change in the Applicable Margin for Term Loans shall apply during the period commencing on the
effective date of such change and ending on the date immediately preceding the effective date of the next such change. If Moody’s shall cease to be in the business of rating corporate debt obligations, the Borrower and the Administrative Agent
shall negotiate in good faith to amend this definition to reflect such changed rating system or the non-availability of ratings from Moody’s; provided that during any such period Moody’s shall be deemed to have established a rating of B2
for the Index Debt. 
 2.8 Amendment to Section 7.8 (Investments). Section 7.8 of the Credit Agreement is hereby amended by
adding the following at the end of such Section: 
 “Notwithstanding anything in this Section 7.8 to the contrary, the Borrower and
its Restricted Subsidiaries shall make no Investments pursuant to Section 7.8(g) unless and until the Borrower has delivered a Compliance Certificate pursuant to Section 6.2(b) of the Credit Agreement that reflects compliance with each of
the covenants set forth in Section 7.1 as of the end of the relevant fiscal period without giving effect to the changes to those covenants effected by the Fourth Amendment.” 
 SECTION 3.    MISCELLANEOUS. 
 3.1 Conditions to Effectiveness. This Amendment shall become effective on the date (the “Amendment Effective Date”) on which the following conditions are satisfied (or waived): (a) the
Administrative Agent shall have received (i) an executed counterpart of this Amendment duly executed and delivered by the Borrower and each of the Required Lenders and (ii) an Acknowledgement and 

 4 
  

 
Consent in the form attached hereto as Exhibit A duly executed and delivered by each Guarantor and (b) the Administrative Agent and the Lenders shall
have received all fees and expenses required to be paid as of the Amendment Effective Date. 
 3.2 Representations and Warranties. On
the Amendment Effective Date and after giving effect to the amendments contained herein, the Borrower hereby confirms, reaffirms and restates the representations and warranties made by it in Section 4 of the Credit Agreement, except to the
extent any of such representations and warranties relate to a specific earlier date, in which case such representations and warranties shall be deemed true and correct on and as of such earlier date; provided, that each reference therein to
the Credit Agreement shall be deemed to be a reference to the Credit Agreement after giving effect to this Amendment. 
 3.3 Payment of
Fees and Expenses. (a) The Borrower agrees to pay or reimburse the Administrative Agent for all of its reasonable out-of-pocket costs and expenses incurred in connection with this Amendment, any other documents prepared in connection
herewith and the transactions contemplated hereby, including, without limitation, the reasonable fees and disbursements of counsel to the Administrative Agent. 
 (b) The Borrower agrees to pay on the Amendment Effective Date an amendment fee payable to every Lender that executes this Amendment on or prior to the Amendment Effective Date in an aggregate amount equal to 0.20% of
the sum of the Revolving Credit Commitments and Term Loans of such Lender, provided that this Amendment becomes effective. 
 3.4
Continuing Effect. Except as expressly provided hereby, all of the terms and provisions of the Credit Agreement and the other Loan Documents are and shall remain in full force and effect. The amendments contained herein shall not be construed
as a waiver of any other provision of the Credit Agreement or the other Loan Documents or for any purpose except as expressly set forth herein or a consent to any further or future action on the part of the Borrower that would require the waiver or
consent of the Administrative Agent or the Lenders. 
 3.5 Counterparts. This Amendment may be executed by one or more of the parties
hereto in any number of separate counterparts and all of said counterparts taken together shall be deemed to constitute one and the same instrument. Any executed counterpart delivered by facsimile transmission shall be effective as for all purposes
hereof. 
 3.6 GOVERNING LAW. THIS AMENDMENT AND THE RIGHTS AND OBLIGATIONS OF THE PARTIES HERETO SHALL BE GOVERNED BY, AND
CONSTRUED AND INTERPRETED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK. 

 IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be duly executed and delivered by
their respective proper and duly authorized officers as of the day and year first above written. 
  

			
	ROTECH HEALTHCARE INC.
		
	By:	 	  

		 	Name:
		 	Title:

  

			
	UBS AG, STAMFORD BRANCH, as Administrative Agent and a Lender
		
	By:	 	  

		 	Name:
		 	Title:
		
	By:	 	  

		 	Name:
		 	Title:
	
	  

		 	[LENDER]
		
	By:	 	  

		 	Name:
		 	Title:

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