Document:

EX-10.3

 Exhibit 10.3 
 EMPLOYMENT AGREEMENT 
 This Employment Agreement (this
“Agreement”) is made as of June 14, 2013 (the “Effective Date”), between Jeff Barlow (the “Executive”) and Molina Healthcare, Inc. (the “Employer”). 

RECITALS 

The Employer desires to establish its right to the services of the Executive in the capacities described below, on the terms and
conditions hereinafter set forth, and the Executive is willing to accept such employment on such terms and conditions. The parties hereto have previously entered into a Change in Control Agreement dated as of September 18, 2012 (the
“Change in Control Agreement”), which shall continue in effect as modified hereby. 
 NOW, THEREFORE, in
consideration of the above premises and the following mutual covenants and conditions, the parties agree as follows: 
 1.
Employment. The Employer shall employ the Executive as its Senior Vice President, General Counsel, and Secretary, and the Executive hereby accepts such employment on the following terms and conditions. The Executive understands and agrees
that he or she is an at-will employee, and the Executive and the Employer can, and shall have the right to, terminate the employment relationship at any time for any or no reason, with or without notice, and with or without cause, subject to the
payment provisions contained in Paragraph 7 of this Agreement. Nothing contained in this Agreement or any other agreement shall alter the at-will relationship. In the event that the Executive ceases to be employed by the Employer for any reason, the
Executive shall tender his or her resignation from all positions he or she holds with the Employer, effective on the date his or her employment is terminated. 
 2. Duties. The Executive shall work for the Employer in a full-time capacity. The Executive shall, during the term of this Agreement, have the duties, responsibilities, powers, and authority
customarily associated with the position of Senior Vice President, General Counsel, and Secretary. The Executive shall report to, and follow the direction of, the Chief Executive Officer of the Employer. In addition to, or in lieu of, the foregoing,
the Executive also shall perform such other and unrelated services and duties as may be assigned to him from time to time by the Employer. The Executive shall diligently, competently, and faithfully perform all duties, and shall devote his or her
entire business time, energy, attention, and skill to the performance of duties for the Employer or its affiliates and will use his or her best efforts to promote the interests of the Employer. Notwithstanding the foregoing, the Executive shall be
permitted to (i) engage in charitable and community affairs, and (ii) make direct investments of any character in any non-competing business or businesses and to manage such investments (but not be involved in the day-to-day operations of
any such business); provided, in each case, and in the aggregate, that such activities do not interfere with the performance of the Executive’s duties hereunder. 
 3. Executive Loyalty. Except as otherwise permitted by Paragraph 2, the Executive shall devote all of his or her time, attention, knowledge, and skill solely and exclusively to the

 
business and interests of the Employer, and the Employer shall be entitled to all benefits and profits arising from or incident to any and all work, services, and advice of the Executive. The
Executive expressly agrees that during the term of this Agreement, he or she shall not engage, directly or indirectly, as a partner, officer, director, member, manager, stockholder, advisor, agent, employee, or in any other form or capacity, in any
other business similar to that of the Employer. 
 4. Term of Employment. This Agreement shall become effective upon the
Effective Date and continue in effect until terminated in accordance with Paragraph 6. 
 5. Compensation. 

A. The Employer shall pay the Executive an annual base salary of $425,000 (the “Base Salary”), payable in substantially
equal installments in accordance with the Employer’s payroll policy from time to time in effect. The Executive’s salary shall be subject to any payroll or other deductions as may be required to be made pursuant to law, government order, or
by agreement with, or consent of, the Executive. The Compensation Committee of the Board of Directors of the Employer (the “Board”) shall review at least annually the Executive’s Base Salary for possible increase and may, in
its sole discretion and in accordance with applicable rules and regulations of the Securities and Exchange Commission and the New York Stock Exchange, periodically adjust the Executive’s Base Salary. 

B. The Executive shall be eligible to earn annual performance and/or discretionary bonuses as determined each year at the discretion of
the Compensation Committee of the Board. The Executive shall be entitled to participate in all bonus or incentive plans applicable to the senior executives of the Employer. Bonus compensation earned and payable pursuant hereto shall be paid in the
calendar year following the fiscal year for which the bonus is earned, and in no event shall such payment be made later than December 31 of such following calendar year. 
 C. The Executive shall be eligible, at the discretion of the Compensation Committee of the Board, for grants of equity compensation pursuant to an equity compensation agreement. Any equity compensation
will be granted under and subject to the terms and conditions of an equity compensation plan of the Employer as then in effect. 

D. During the term of this Agreement, the Employer shall include the Executive in any 401(k), deferred compensation, savings plan, life
insurance, disability insurance, medical, dental or health insurance, paid time off, and other benefit plans or programs maintained by the Employer for the benefit of its executives. The Executive acknowledges and agrees that certain fringe benefits
may be subject to income tax withholding and reporting to the extent required by the Internal Revenue Code of 1986, as amended (the “Code”). 
 E. The Employer shall reimburse the Executive for all reasonable and approved business expenses, provided the Executive submits paid receipts or other documentation acceptable to the Employer and as
required by the Internal Revenue Service to qualify as ordinary and necessary business expenses under the Code. 
 F. The
Employer and the Executive each acknowledge that amounts paid under this Paragraph 5 are subject to any policy on the recovery of compensation (i.e., a so-called “clawback policy”), as may be adopted by the Employer, and as thereafter
amended from time to time, in order to comply with applicable law. 

  
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 6. Termination. The Executive’s services shall terminate upon the first to occur
of the following events: 
 A. Upon the Executive’s date of death or the date the Executive is given written notice that he
or she has been determined to be disabled by the Board. For purposes of this Agreement, the Executive shall be deemed to be disabled if the Executive, as a result of illness or incapacity, shall be unable to perform substantially his or her required
duties for a period of four (4) consecutive months or for any aggregate period of six (6) months in any twelve (12) month period. 
 B. On the date the Employer provides the Executive with written notice that he or she is being terminated for “Cause.” For purposes of this Agreement, the Executive shall be deemed terminated
for “Cause” if the Employer terminates the Executive after the Executive: 
 (1) shall be indicted or
convicted of, or admitted, plea bargained, or entered a plea of no contest or nolo contendere to, any felony or any other act involving fraud, theft, misappropriation, dishonesty, or embezzlement; 

(2) shall have committed intentional acts that materially impair the goodwill or business of the Employer or cause material damage to
its property, goodwill, or business; 
 (3) shall have refused to, or willfully failed to, perform his or her material duties
hereunder; or 
 (4) shall have engaged in conduct that constitutes a breach of any fiduciary duty or duty of loyalty owed to
the Employer or its affiliates; or 
 (5) shall have violated any state or federal securities laws, 

provided, however, that to the extent the event giving rise to Cause is susceptible to cure, the Employer shall not
terminate the Executive’s employment hereunder unless the Executive has not, within thirty (30) days following receipt of notice of termination from the Employer (which notice shall set forth in reasonable detail the specific conduct of
the Executive that constitutes Cause and the specific provisions of this Agreement on which the Employer relies) taken all reasonable steps to cure such event giving rise to Cause. 

Any voluntary termination by the Executive in anticipation of a termination for Cause under this subparagraph B, or a separation for
other than Cause at a time when grounds for termination for Cause exist, shall be deemed a termination for Cause. 

  
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 C. On the date the Employer terminates the Executive’s employment for any reason, other
than a reason otherwise set forth in this Paragraph 6. 
 D. On the date the Executive terminates his or her employment for
“Good Reason.” For purposes of this Agreement, “Good Reason” means: 
 (1) the
assignment to the Executive of any duties materially inconsistent in any respect with Paragraph 2 of this Agreement, or any other action by the Employer that results in a material diminution in the Executive’s authority, duties or
responsibilities; 
 (2) any material diminution in the Executive’s Base Salary or bonus opportunity;

 (3) any material change in the geographic location of the Executive’s principal place of employment; or

 (4) any material breach of this Agreement by the Employer. 

A termination of employment by the Executive for Good Reason shall be effectuated by giving the Employer written
notice (“Notice of Termination for Good Reason”) of the termination within thirty (30) days of the event constituting Good Reason setting forth in reasonable detail the specific conduct of the Employer that constitutes Good
Reason and the specific provisions of this Agreement on which the Executive relies. A termination of employment by the Executive for Good Reason shall be effective on the thirtieth (30th) day following the date when the Notice of Termination for Good Reason is given, unless the Employer cures the
condition or event constituting Good Reason within thirty (30) days following receipt of the Executive’s Notice of Termination for Good Reason. 
 E. On the date the Executive resigns for any reason other than a reason set forth in this Paragraph 6, provided that the Executive shall give the Employer thirty (30) days written notice prior to
such date of his or her intention to so resign and provided further, that notwithstanding such notice period, the Employer may elect to terminate the Executive’s employment at any time prior to the expiration of such notice period, so long as
Employer pays the Executive that which would otherwise be due for the notice period. 
 7. Compensation Upon Termination.

 A. If the Executive’s services are terminated for any reason, the Executive shall be entitled to his or her salary
through his or her final date of active employment plus any accrued but unused vacation pay. The Executive also shall be entitled to any benefits mandated under the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) or required under the
terms of any death, insurance, or retirement plan, program, or agreement provided by the Employer and to which the Executive is a party or in which the Executive is a participant, including, but not limited to, any short-term or long-term disability
plan or program, if applicable. 

  
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 B. If the Executive’s services are terminated pursuant to Paragraph 6C or 6D other
than within twelve (12) months years following a Change in Control Event (as defined in Paragraph 7C below), and the Executive complies with the release requirements set forth in Paragraph 7E, the Executive shall be entitled to receive, in
addition to the payments and benefits set forth in Paragraph 7A, the following payments and benefits: (1) an amount equal to one hundred percent (100%) of the Executive’s Base Salary then in effect as of the date of his or her
termination of employment; (2) a pro rata portion of the Termination Bonus for the year in which the Executive’s employment is terminated, based on the number of entire months of such year that have elapsed through the date of the
Executive’s termination of employment as a fraction of twelve (12); (3) a cash payment of $50,000 for health and welfare benefits; and (4) notwithstanding any provision in the applicable award agreement(s) to the contrary, any
non-vested restricted shares awarded pursuant to Paragraph 5C of this Agreement, which shares would otherwise have vested based solely upon the lapse of time, shall immediately vest on the Executive’s last day of employment, and any non-vested
restricted shares awarded pursuant to Paragraph 5C of this Agreement, the restrictions on which shares would lapse based upon the failure to satisfy, as of the Executive’s last day of employment, the relevant performance conditions associated
with such shares, shall be forfeited. The term “Termination Bonus” shall mean an amount equal to one hundred percent (100%) of the Executive’s Base Salary then in effect. 

C. If the Executive’s services are terminated pursuant to Paragraph 6C or 6D within twelve (12) months following a Change in
Control Event, and the Executive complies with the release requirements in Paragraph 7E, the Executive shall be entitled to receive all of the payments and benefits set forth in Section 2 of the Change in Control Agreement. For purposes of this
Agreement, “Change in Control Event” shall have the meaning of Change in Control as defined in Section 1(b) of the Change in Control Agreement. The definitions of “Cause,” “Disability” and “Good
Reason” set forth in Paragraph 6 of this Agreement shall control the Executive’s eligibility for severance under Section 2 of the Change in Control Agreement. 
 D. The Executive shall have no duty to mitigate damages and none of the payments provided in this Paragraph 7 shall be reduced by any amounts earned or received by the Executive from a third party at any
time. Notwithstanding anything to the contrary in Paragraph 7C if, in connection with a Change in Control Event, the Executive voluntarily enters a new written employment agreement with the Employer or the successor entity, the Executive will no
longer be entitled to the payments and benefits under Paragraph 7C. 
 E. The Executive shall be entitled to the payments set
forth in Paragraphs 7B or 7C above, if and as applicable, provided he or she signs the Form of Release of Claims and Covenant Not To Sue attached as Exhibit A to the Change in Control Agreement. The Executive must sign and tender the release as
described above not later than sixty (60) days following the Executive’s last day of employment, or such earlier date as required by the Employer, and if the Executive fails or refuses to do so, the Executive shall forfeit the right to
such termination 

  
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compensation as would otherwise be due and payable. If the severance payments are otherwise subject to Section 409A of the Code, subject to Paragraph 15, they shall be paid on the first pay
period following the date that is sixty (60) days after the Executive’s employment terminates. If the payments are not otherwise subject to Section 409A of the Code, they shall be paid on the first pay period after the release becomes
effective. 
 8. Confidentiality. The Executive will not at any time (whether during or after his or her employment with
the Employer), unless compelled by lawful process, disclose or use for his or her own benefit or purposes or the benefit or purposes of any other person, firm, partnership, joint venture, association, corporation or other business organization,
entity or enterprise other than the Employer and any of its subsidiaries or affiliates, any trade secrets, or other confidential data or information relating to customers, development programs, costs, marketing, trading, investment, sales
activities, promotion, credit and financial data, financing methods, or plans of the Employer or of any subsidiary or affiliate of the Employer (collectively, “Confidential Information”); provided that the foregoing shall not apply
to information which is not unique to the Employer or which is generally known to the industry or the public other than as a result of the Executive’s breach of this covenant. The Executive agrees that upon termination of his or her employment
with the Employer for any reason, he or she will return to the Employer immediately all memoranda, books, papers, plans, information, letters and other data, and all copies thereof or therefrom, in any way relating to the business of the Employer
and its affiliates, except that he or she may retain personal notes, notebooks and diaries that do not contain confidential information of the type described in the preceding sentence. The Executive further agrees that he or she will not retain or
use for his or her account at any time any trade names, trademark or other proprietary business designation used or owned in connection with the business of the Employer or its affiliates. 

9. Non-Solicitation and Non-Disparagement 
 A. Non-Solicitation (Employees). During the Executive’s employment with the Employer and for twelve (12) months after the Executive’s date of termination, the Executive shall not,
directly or indirectly, either as an individual or as an employee, agent, consultant, advisor, independent contractor, general partner, officer, director, stockholder, investor, lender, or in any other capacity whatsoever, of any person, firm,
corporation, or partnership, induce or attempt to induce, or hire, any person, who at the time of such inducement or hire is an employee of the Employer (or who was, within the six (6) months prior to such inducement or hire, an employee) to
perform work or service for any other person or entity other than the Employer. 
 B. Non-Solicitation (Customers).
During the Executive’s employment with the Employer and for twelve (12) months after the Executive’s date of termination, the Executive shall not, directly or indirectly: (i) contact or solicit, or direct any person, firm,
corporation, association or other entity to contact or solicit, any of the Employer’s customers for the purpose of providing any products and/or services that are the same as or similar to the products and services provided by the Employer to
its customers during the term of the Executive’s employment; or (ii) divert or attempt to divert, for his or her direct or indirect benefit, or for the benefit of any other person, firm, corporation, association or other entity, the
business of any customer of the Employer; or (iii) influence or attempt to influence any customer of the 

  
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Employer to transfer its business to the Executive or any person, firm, corporation, association or other entity; or (iv) in any other manner knowingly interfere with, disrupt or attempt to
disrupt the relationship of the Employer with any of its customers, and in each of (i) through (iv) if such activities post termination of employment involve the use of trade secrets or other Confidential Information, as defined in
Paragraph 8, of the Employer. In addition, the Executive will not disclose the identity of any such customers to any person, firm, corporation, association, or other entity for any reason or purpose whatsoever. 

C. Nondisparagement. The Executive agrees that he or she will not disparage the Employer or its directors, officers, employees,
affiliates, subsidiaries, predecessors, successors or assigns in any written or oral communications to any third party. The Executive further agrees that he or she will not direct anyone to make any disparaging oral or written remarks to any third
parties. 
 D. Inventions. The Executive recognizes and agrees that all ideas, inventions, patents, copyrights, copyright
designs, trade secrets, trademarks, processes, discoveries, enhancements, software, source code, catalogues, prints, business applications, plans, writings, and other developments or improvements and all other intellectual property and proprietary
rights and any derivative work based thereon (the “Inventions”) made, conceived, or completed by the Executive, alone or with others, during the term of his or her employment, whether or not during working hours, that are within the
scope of the Employer’s business operations or that relate to any of the Employer’s work or projects (including any and all inventions based wholly or in part upon ideas conceived during the Executive’s employment with the Employer),
are the sole and exclusive property of the Employer. The Executive further agrees that (1) he or she will promptly disclose all Inventions to the Employer and hereby assigns to the Employer all present and future rights he or she has or may
have in those Inventions, including without limitation those relating to patent, copyright, trademark or trade secrets; and (2) all of the Inventions eligible under the copyright laws are “work made for hire.” At the request of the
Employer, the Executive will do all things deemed by the Employer to be reasonably necessary to perfect title to the Inventions in the Employer and to assist in obtaining for the Employer such patents, copyrights or other protection as may be
provided under law and desired by the Employer, including but not limited to executing and signing any and all relevant applications, assignments or other instruments. The Executive hereby irrevocably designates and appoints the Employer and its
duly authorized officers and agents as the Executive’s agents and attorneys-in-fact to act for and on the Executive’s behalf and instead of the Executive, to execute and file any documents and to do all other lawfully permitted acts to
further the above purposes with the same legal force and effect as if executed by the Executive, and the Executive acknowledges that this designation and appointment constitutes an irrevocable power of attorney and is coupled with an interest.
Notwithstanding the foregoing, pursuant to Sections 2870 and 2872 of the California Labor Code, the Employer hereby notifies the Executive that the provisions of this Paragraph 9D shall not apply to any Inventions for which no equipment,
supplies, facility or trade secret information of the Employer was used and which were developed entirely on the Executive’s own time, unless (1) the Invention relates (i) to the business of the Employer, or (ii) to actual or
demonstrably anticipated research or development of the Employer, or (2) the Invention results from any work performed by the Executive for the Employer. A copy of Code Sections 2870 and 2872 will be made available to the Executive upon his or
her request. 

  
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 10. Notices. All notices and other communications hereunder shall be in writing and
shall be deemed delivered and effective upon the earliest of (a) personal delivery, (b) electronic confirmation of a facsimile transmission received in its entirety at the applicable facsimile number indicated below with a confirmatory
copy sent for overnight delivery the next business day by recognized overnight commercial courier service (such as Federal Express), with all charges prepaid or charged to the sender’s account, to the applicable address set forth below or
(c) delivery by recognized overnight courier service, with all charges prepaid or charged to the sender’s account, to the applicable address set forth below or at such other address as shall be specified in writing in accordance with this
Paragraph: 
 If to the Executive, to: 
 Jeff Barlow 
 3731 El Ricon Way 

Sacramento, CA 95864-2918 
 If to Employer, to: 
 Molina Healthcare, Inc. 

Attention: Chief Executive Officer 
 200 Oceangate, Suite 100 
 Long Beach, CA 90802 

Facsimile No: 562-951-1505 
 11. Waiver of Breach. A waiver by the Employer of a breach of any provision of this Agreement by the Executive shall not operate or be construed as a waiver or estoppel of any subsequent breach by
the Executive. No waiver shall be valid unless in writing and signed by an authorized officer of the Employer. 
 12.
Assignment. This Agreement is personal in its nature and neither of the parties hereto shall, without the consent of the other, assign or transfer this Agreement or any rights or obligations hereunder; provided, however, that, in the event of
a merger, consolidation, or transfer or sale of all or substantially all of the assets of the Employer with or to any other individual(s) or entity, this Agreement shall, subject to the provisions hereof, be binding upon and inure to the benefit of
such successor and such successor shall discharge and perform all the promises, covenants, duties, and obligations of the Employer hereunder. 
 13. Entire Agreement. This Agreement sets forth the entire and final agreement and understanding of the parties and contain all of the agreements made between the parties with respect to the
subject matter hereof. This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto, with respect to the subject matter hereof; provided, however, that the Change in Control Agreement shall remain in
effect as modified hereby. No change or modification of this Agreement shall be valid unless in writing and signed by the Employer and the Executive. 

  
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 14. Severability. If any provision of this Agreement shall be found invalid or
unenforceable for any reason, in whole or in part, then such provision shall be deemed modified, restricted, or reformulated to the extent and in the manner necessary to render the same valid and enforceable, or shall be deemed excised from this
Agreement, as the case may require, and this Agreement shall be construed and enforced to the maximum extent permitted by law, as if such provision had been originally incorporated herein as so modified, restricted, or reformulated or as if such
provision had not been originally incorporated herein, as the case may be. The parties further agree to seek a lawful substitute for any provision found to be unlawful; provided, that, if the parties are unable to agree upon a lawful substitute, the
parties desire and request that a court or other authority called upon to decide the enforceability of this Agreement modify those restrictions in this Agreement that, once modified, will result in an agreement that is enforceable to the maximum
extent permitted by the law in existence at the time of the requested enforcement. 
 15. Section 409A. 

A. The Employer and the Executive intend that the payments and benefits provided for in this Agreement either be exempt from
Section 409A of the Code, or be provided in a manner that complies with Section 409A of the Code, and any ambiguity herein shall be interpreted so as to be consistent with the intent of this Paragraph 15. In no event whatsoever shall the
Employer be liable for any additional tax, interest or penalty that may be imposed on the Executive by Code Section 409A or damages for failing to comply with Section 409A. Notwithstanding anything contained herein to the contrary, all
payments and benefits under Paragraph 7 of this Agreement shall be paid or provided only at the time of a termination of the Executive’s employment that constitutes a “separation from service” from the Employer within the meaning of
Section 409A of the Code and the regulations and guidance promulgated thereunder (determined after applying the presumptions set forth in Treas. Reg. Section 1.409A-1(h)(1)). Further, if at the time of the Executive’s termination of
employment with the Employer, the Executive is a “specified employee” as defined in Section 409A of the Code as determined by the Employer in accordance with Section 409A of the Code, and the deferral of the commencement of any
payments or benefits otherwise payable hereunder as a result of such termination of employment is necessary in order to prevent any accelerated or additional tax under Section 409A of the Code, then the Employer will defer the commencement of
the payment of any such payments or benefits hereunder (without any reduction in payments or benefits ultimately paid or provided to the Executive) until the date that is at least six (6) months following the Executive’s termination of
employment with the Employer (or the earliest date permitted under Section 409A of the Code), whereupon the Employer will pay the Executive a lump-sum amount equal to the cumulative amounts that would have otherwise been previously paid to the
Executive under this Agreement during the period in which such payments or benefits were deferred. 
 B. Notwithstanding
anything to the contrary in this Agreement, in-kind benefits and reimbursements provided under this Agreement during any calendar year shall not 

  
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affect in-kind benefits or reimbursements to be provided in any other calendar year, other than an arrangement providing for the reimbursement of medical expenses referred to in
Section 105(b) of the Code, and are not subject to liquidation or exchange for another benefit. Notwithstanding anything to the contrary in this Agreement, reimbursement requests must be timely submitted by the Executive and, if timely
submitted, reimbursement payments shall be promptly made to the Executive following such submission, but in no event later than December 31st of the calendar year following the calendar year in which the expense was incurred. In no event shall the Executive be
entitled to any reimbursement payments after December 31st of the calendar year following the calendar year in which the expense was incurred. This subparagraph B shall only apply to in-kind benefits and reimbursements that would result in taxable compensation
income to the Executive. 
 C. In the event that following the date hereof the Employer or the Executive reasonably determines
that any compensation or benefits payable under this Agreement may be subject to Section 409A of the Code, the Employer and the Executive shall work together to adopt such amendments to this Agreement or adopt other policies or procedures
(including amendments, policies and procedures with retroactive effect), or take any other commercially reasonable actions necessary or appropriate to (x) exempt the compensation and benefits payable under this Agreement from Section 409A
of the Code and/or preserve the intended tax treatment of the compensation and benefits provided with respect to this Agreement or (y) comply with the requirements of Section 409A of the Code and related Department of Treasury guidance.

 16. Execution of Agreement. This Agreement may be executed in several counterparts, each of which shall be considered
an original, but which when taken together, shall constitute one agreement. 
 17. Recitals. The recitals to this
Agreement are incorporated herein as an integral part hereof and shall be considered as substantive and not precatory language. 

18. Arbitration. Any controversy, claim or dispute between the parties relating to the Executive’s employment or termination
of employment, whether or not the controversy, claim or dispute arises under this Agreement, shall be resolved by arbitration in accordance with the Employment Arbitration Rules and Mediation Procedures (“Rules”) of the American
Arbitration Association through a single arbitrator in Los Angeles County, California selected in accordance with the Rules (provided, however, that any controversy or claim arising under Paragraphs 8 or 9 will be resolved, at the election of
the Employer, either (i) under this Paragraph 18 or (ii) in accordance with Paragraph 19). The decision of the arbitrator shall be rendered within thirty (30) days of the close of the arbitration hearing and shall include written
findings of fact and conclusions of law reflecting the appropriate substantive law. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof in the State of California. In reaching his or her
decision, the arbitrator shall have no authority (a) to authorize or require the parties to engage in discovery (provided, however, that the arbitrator may schedule the time by which the parties must exchange copies of the exhibits that, and
the names of the witnesses whom, the parties intend to present at the hearing), (b) to change or modify any provision of this Agreement, (c) to base any part of his or her decision on public policy arguments or the common law principle of
constructive termination, or (d) to award punitive 

  
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damages or any other damages not measured by the prevailing party’s actual damages and may not make any ruling, finding or award that does not conform to this Agreement. Each party shall
bear all of his, her or its own legal fees, costs and expenses of arbitration and one-half ( 1/2) of the costs of the arbitrator. 
 19. Governing Law. This Agreement shall be governed by, and construed in accordance with, the laws of the State of California, without reference to its conflict of law provisions. Furthermore, as
to Paragraphs 8 or 9, the Executive agrees and consents to submit to personal jurisdiction in the state of California in any state or federal court of competent subject matter jurisdiction situated in Los Angeles County, California. The
Executive further agrees that the sole and exclusive venue for any suit arising out of, or seeking to enforce, the terms of Paragraphs 8 or 9 of this Agreement shall be in a state or federal court of competent subject matter jurisdiction
situated in Los Angeles County, California, unless the Employer elects arbitration in accordance with Paragraph 18. In addition, the Executive waives any right to challenge in another court any judgment entered by such Los Angeles County court or to
assert that any action instituted by the Employer in any such court is in the improper venue or should be transferred to a more convenient forum. Further, the Executive waives any right he or she may otherwise have to a trial by jury in
any action to enforce the terms of this Agreement. 
 [Remainder of page intentionally left blank] 

  
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 IN WITNESS WHEREOF, the parties have set their signatures on the date first written
above. 
  

							
	MOLINA HEALTHCARE, INC.	 		 	EXECUTIVE:
			
	 /s/ Joseph M. Molina
	 		 	 /s/ Jeff Barlow

	By:	 	Joseph M. Molina, M.D.	 		 	Jeff Barlow
	Its:	 	Chief Executive Officer	 		 	

 Signature Page to Barlow Employment AgreementEX-10.1

 Exhibit 10.1 
 EXECUTION VERSION 
 AMENDMENT NO. 1 

This AMENDMENT NO. 1, dated as of June 14, 2013 (this “Amendment”), among GENPACT INTERNATIONAL, INC., a Delaware
corporation (“GII”), HEADSTRONG CORPORATION, a Delaware corporation (“Headstrong” and, together with GII, the “Domestic Borrowers”), GENPACT GLOBAL HOLDINGS (BERMUDA) LIMITED, an exempted limited
liability company organized under the laws of Bermuda (the “Bermuda Borrower” and, together with the Domestic Borrowers, the “Borrowers”), GENPACT LIMITED, an exempted limited liability company organized under the
laws of Bermuda (“Holdings”), the other guarantors party hereto (the “Guarantors”), the other Transaction Obligors party hereto (the “Other Obligors” and, together with the Guarantors, the
“Transaction Obligors”), MORGAN STANLEY SENIOR FUNDING, INC. as Administrative Agent (together with its successors, the “Administrative Agent”), each of the Lenders that is a signatory hereto, and MORGAN STANLEY
SENIOR FUNDING, INC., in its capacity as Term Lender with respect to the Additional Term B-1 Commitment (as defined in Exhibit A hereto) (the “Additional Term B-1 Lender”), amends that (a) certain Credit Agreement dated as of
August 30, 2012 (as amended, supplemented or otherwise modified from time to time, the “Credit Agreement”), entered into among the Borrowers, Holdings, the financial institutions from time to time party thereto as Lenders (the
“Lenders”), the Administrative Agent and the other agents and arrangers named therein, (b) certain Guarantee Agreement, dated as of August 30, 2012 (as amended, supplemented or otherwise modified from time to time, the
“Guarantee Agreement”), entered into among the Borrowers, Holdings, the Guarantors and MORGAN STANLEY SENIOR FUNDING, INC., as collateral agent (in such capacity, the “Collateral Agent”), (c) certain Share
Pledge Agreement, dated as of August 30, 2012 (as amended, supplemented or otherwise modified from time to time, the “Genpact India Holdings Pledge Agreement”), entered into among Genpact Mauritius, a company organized and
existing under the laws of Mauritius (“Genpact Mauritius”), Genpact India Holdings, a company incorporated as a private limited company limited by shares in Mauritius (“India Holdings”) and the Collateral Agent,
(d) certain Share Pledge Agreement, dated as of August 30, 2012 (as amended, supplemented or otherwise modified from time to time, the “Genpact India Investments Pledge Agreement”), entered into among India Holdings,
Genpact India Investments, a company incorporated as a private limited company limited by shares in Mauritius, and the Collateral Agent, (e) certain Share Pledge Agreement, dated as of August 30, 2012 (as amended, supplemented or otherwise
modified from time to time, the “Genpact China Pledge Agreement”), entered into among Genpact Mauritius, Genpact China Investments, a company incorporated as a private limited company limited by shares in Mauritius, and the
Collateral Agent and (f) certain Share Pledge Agreement, dated as of August 30, 2012 (as amended, supplemented or otherwise modified from time to time, the “SMS Pledge Agreement” and, together with the Genpact India
Holdings Pledge Agreement, the Genpact India Investments Pledge Agreement and the Genpact China Pledge Agreement, the “Mauritius Pledge Agreements”), entered into among GII, Symphony Marketing Solutions, Mauritius, a company
incorporated as a private limited company limited by shares in Mauritius, and the Collateral Agent. Capitalized terms used herein and not otherwise defined herein shall have the meanings ascribed to them in the Credit Agreement. 

W I T N E S S E T H: 
 WHEREAS, Section 2.20 of the Credit Agreement provides that the Borrowers may from time to time obtain Other Term Loans and Other Revolving Credit Commitments, subject to the terms and conditions set
forth therein, to permit the refinancing of all or any portion of any Class of Term Loans and Revolving Loans (or unused Revolving Commitments) outstanding under the Credit Agreement; 

WHEREAS, Section 9.02 of the Credit Agreement provides that the Loan Parties may amend the Credit Agreement or any other Loan
Document (including the Mauritius Pledge Agreements and the Guarantee Agreement) with the consent of the Required Lenders or Lenders, as applicable; 

 WHEREAS, on the date hereof, the Borrowers, Holdings, the Guarantors, the Other Obligors
party hereto, the Administrative Agent, the Lenders party hereto and the Additional Term B-1 Lender desire to enter into this Amendment to amend the Loan Documents referenced in the introductory paragraph hereto to, among other things, refinance
(x) the Domestic Term Loans outstanding thereunder on the Amendment No. 1 Effective Date with Other Term Loans having identical terms and the same rights and obligations under the Loan Documents as, and in the same aggregate principal
amount as, the Domestic Term Loans, in each case as set forth in the Credit Agreement and the other Loan Documents (such refinancing term loans, the “Domestic Term B-1 Loans”) and (y) the Revolving Commitments outstanding
thereunder on the Amendment No. 1 Effective Date with Other Revolving Credit Commitments having the same rights and obligations under the Loan Documents as, and in the same aggregate principal amount as, the Revolving Commitments, in each case
as set forth in the Credit Agreement and the other Loan Documents (such refinancing revolving credit commitments, the “Tranche A Revolving Commitments”), in each case except as such terms are amended hereby; 

WHEREAS, Morgan Stanley Senior Funding, Inc., Citigroup Global Markets, Inc., Merrill Lynch, Pierce, Fenner & Smith
Incorporated, Credit Agricole Corporate and Investment Bank, J.P. Morgan Securities LLC and Wells Fargo Securities, LLC will act as joint lead arrangers and joint bookrunners under the Amended Credit Agreement (as defined below) and this Amendment
(in such capacities, the “Arrangers”); 
 WHEREAS, upon the Amendment No. 1 Effective Date (as defined
below), each Term Lender that shall have executed and delivered a signature page to this Amendment (a “Consent”) under the “Cashless Settlement Option” (each, a “Cashless Option Lender”) shall be deemed to
have had all (or such lesser amount as the Arrangers, together with the Administrative Agent, may allocate) of its Domestic Term Loans under the Credit Agreement repaid (such existing Domestic Term Loans shall thereafter no longer be deemed to be
outstanding) and automatically relent the proceeds thereof to the Domestic Borrowers as Domestic Term B-1 Loans under the Credit Agreement, as amended by this Amendment (the “Amended Credit Agreement”), in the same aggregate
principal amount as such Lender’s Domestic Term Loans under the Credit Agreement (or such lesser amount as the Arrangers together with the Administrative Agent may allocate; any such principal amount of Domestic Term Loans not allocated for
such repayment and relending as Domestic Term B-1 Loans, the “Non-Allocated Domestic Term Loans”), and such Lender shall thereafter be a Term Lender under the Amended Credit Agreement; 

WHEREAS, upon the Amendment No. 1 Effective Date, (x) each Term Lender that shall have executed and delivered a Consent under
the “Consent and Assignment Option” or that shall not have executed a Consent hereto shall have its Term Loans outstanding immediately prior to the Amendment No. 1 Effective Date repaid in full, and the Borrowers shall pay to each
such Term Lender all accrued and unpaid interest on, and premiums and fees related to, such Term Lender’s Term Loans to, but not including, the Amendment No. 1 Effective Date and (y) each Cashless Option Lender with Non-Allocated
Domestic Term Loans shall have its Non-Allocated Domestic Term Loans outstanding immediately prior to the Amendment No. 1 Effective Date repaid in full, and the Borrowers shall pay to each such Term Lender all accrued and unpaid interest on,
and premiums and fees related to, such Term Lender’s Non-Allocated Domestic Term Loans to, but not including, the Amendment No. 1 Effective Date; 
 WHEREAS, the Additional Term B-1 Lender has agreed to make Other Term Loans to the Domestic Borrowers on the Amendment No. 1 Effective Date in an amount equal to $675,000,000 minus the
aggregate principal amount of the Domestic Term Loans held by each Cashless Option Lender on the Amendment No. 1 Effective Date immediately prior to the effectiveness of this Amendment (or, if less, the aggregate amount notified to each Lender
by the Administrative Agent prior to the Amendment No. 1 Effective Date) (the “Rollover Domestic Term Loans”) (such Other Term Loans, the “Additional Term B-1 Loans”); 

  
 -2-

 WHEREAS, each Revolving Lender that executes and delivers a Consent agrees upon
effectiveness of this Amendment to have its existing Revolving Commitment rolled over into a like principal amount of a Tranche A Revolving Commitment, effective as of the Amendment No. 1 Effective Date; 

WHEREAS, upon the Amendment No. 1 Effective Date, at Holdings’ option, the Borrowers may (x) terminate the Revolving
Commitments outstanding immediately prior to the Amendment No. 1 Effective Date of each Revolving Lender that shall not have executed a Consent hereto, in which case, the Borrowers shall pay to each such Revolving Lender all accrued fees
related to such Revolving Lender’s Revolving Commitments to, but not including, the Amendment No. 1 Effective Date and (y) enter into new Tranche A Revolving Commitments to replace such terminated Revolving Commitments (any Lender
providing such new Tranche A Revolving Commitments, an “Additional Revolving Lender”); and 
 WHEREAS, the
Administrative Agent, the Additional Term B-1 Lender, the Additional Revolving Lenders (if any) and the Lenders signatory hereto are willing to so agree pursuant to Sections 2.20 and 9.02 of the Credit Agreement, subject to the conditions set forth
herein; 
 NOW, THEREFORE, in consideration of the premises and for other good and valuable consideration, the sufficiency and
receipt of all of which is hereby acknowledged, the parties hereto hereby agree as follows: 
 SECTION 1. Amendments.
The Credit Agreement is, effective as of the Amendment No. 1 Effective Date and, with respect to the changes to Sections 2.09(a)(iii), 6.04(d) and 6.09, after giving effect to the repayment of the Term Loans and relending of the proceeds
thereof as Domestic Term B-1 Loans and the borrowing of the Additional Term B-1 Loans and the roll over of Revolving Commitments into Tranche A Revolving Commitments, hereby amended to: 

(a) delete the stricken text (indicated textually in the same manner as the following example: stricken
text) and to add the double-underlined text (indicated textually in the same manner as the following example: single-underlined text) as set forth in the Credit Agreement attached as Exhibit A hereto; and 

(b) replace Schedule 2.01 thereto with Schedule 2.01 attached as Exhibit B hereto. 

SECTION 2. Amendments to the Guarantee Agreement and the Mauritius Pledge Agreements. Effective as of the Amendment No. 1
Effective Date, each of the Required Lenders (after giving effect to the repayment of the Term Loans and relending of the proceeds thereof as Domestic Term B-1 Loans and the borrowing of the Additional Term B-1 Loans) hereby agrees as follows:

 (a) The Guarantee Agreement is hereby amended by adding the following new Sections 2(c) and 2(d): 

“(c) Each Qualified ECP Guarantor hereby jointly and severally absolutely, unconditionally and irrevocably
undertakes to provide such funds or other support as may be needed from time to time by each other Guarantor to honor all of its obligations under this Guarantee Agreement in respect of Swap Obligations (provided, however, that each Qualified ECP
Guarantor shall only be liable under this Section 2(c) for the maximum amount of such liability that can be hereby incurred without rendering its obligations under this Section 2(c), or otherwise under this Guarantee Agreement, voidable
under applicable law relating to fraudulent conveyance or fraudulent transfer, and not for any greater amount). The obligations of each Qualified ECP Guarantor under this Section shall remain in full force and effect with respect to such Qualified
ECP Guarantor 

  
 -3-

 
until the termination of this Agreement in accordance with Section 16 or the release of such Guarantor in accordance with paragraph (i) of Article VIII of the Credit Agreement. Each
Qualified ECP Guarantor intends that this Section 2(c) constitute, and this Section 2(c) shall be deemed to constitute, a “keepwell, support, or other agreement” for the benefit of each other Guarantor for all purposes of
Section 1a(18)(A)(v)(II) of the Commodity Exchange Act. 
 (d) Notwithstanding anything to the contrary
contained in this Agreement or any provision of any other Loan Document, the Obligations guaranteed hereunder by any Guarantor shall not include obligations in respect of any Excluded Swap Obligation with respect to that Guarantor. The liability of
a Guarantor for any amount payable under the netting provisions of Section 6(e) of an ISDA Master Agreement with respect to any “Terminated Transactions” under and as defined therein shall exclude amounts attributable to Excluded Swap
Obligations with respect to such Guarantor.” 
 (b) The definition of “Secured Obligations” in
each of the Mauritius Pledge Agreements is hereby amended by deleting the period at the end of the first sentence thereof and adding the following at the end of such definition: 

“; provided, however, that in no event shall Secured Obligations include Excluded Swap
Obligations.” 
 SECTION 3. Lenders. Each Cashless Option Lender and Morgan Stanley Senior Funding, Inc. (in its
capacity as the Additional Term B-1 Lender party hereto) hereby agrees, on the Amendment No. 1 Effective Date and on the terms and conditions set forth herein and in the Amended Credit Agreement, to (i) the cashless repayment of all (or
such lesser amount as the Arrangers, together with the Administrative Agent, may allocate) of its Domestic Term Loans and automatic relending of the proceeds thereof to the Domestic Borrowers as Domestic Term B-1 Loans or (ii) make Domestic
Term B-1 Loans, as applicable. Each Revolving Lender that executes and delivers a Consent hereby agrees, on the Amendment No. 1 Effective Date and on the terms and conditions set forth herein and in the Amended Credit Agreement, to roll over
its existing Revolving Commitment into a like principal amount of a Tranche A Revolving Commitment (and, in the case of any Revolving Loan that is outstanding on the Amendment No. 1 Effective Date, such Revolving Loan shall be cashlessly repaid
with the proceeds of a new Revolving Loan in equal amount made under the Tranche A Revolving Commitment). Such parties shall, effective on the Amendment No. 1 Effective Date, automatically become parties to the Amended Credit Agreement as a
Lender. Each Lender under the Credit Agreement that executes and delivers a Consent agrees that to the extent its Term Loans or Revolving Loans, as applicable, under the Credit Agreement are being repaid on the Amendment No. 1 Effective Date it
waives any amounts it may be entitled to under Section 2.14 of the Credit Agreement in connection with such repayment. 

SECTION 4. Conditions of Effectiveness. This Amendment shall become effective as of the first date (such date being referred to
as the “Amendment No. 1 Effective Date”, which date is June 14, 2013) when each of the following conditions shall have been satisfied: 

(a) The Administrative Agent shall have received this Amendment, duly executed and delivered by (A) the Borrowers,
(B) Holdings, (C) the Guarantors, (D) the Other Obligors, (E) the Cashless Option Lenders, (F) the Revolving Lenders electing to roll over their Revolving Commitments into Tranche A Revolving Commitments, (G) the
Additional Term B-1 Lender, (H) the Additional Revolving Lenders (if any) and (I) the Administrative Agent. 
 (b) The Administrative Agent shall have received a Borrowing Request prior to the requested date of the Amendment No. 1 Effective Date. 

  
 -4-

 (c) The Administrative Agent shall have received, on behalf of itself, the
Collateral Agent and the Lenders, an opinion from (i) Cravath, Swaine & Moore LLP, special New York counsel to the Loan Parties, (ii) Heather D. White, Vice President and Senior Legal Counsel of Holdings and (iii) each of the
local counsel set forth on Schedule 4.01(c) to the Credit Agreement reasonably requested by the Administrative Agent, each dated as of the Amendment No. 1 Effective Date and addressed to the Administrative Agent, the Collateral Agent and the
Lenders, in form and substance reasonably satisfactory to the Administrative Agent. 
 (d) The Administrative
Agent shall have received such (x) certificates of good standing (to the extent such concept exists) from the applicable secretary of state of the state of organization of each Loan Party, certificates of resolutions or other action, incumbency
certificates and/or other certificates of Responsible Officers of each Loan Party as the Administrative Agent may reasonably require evidencing the identity, authority and capacity of each Responsible Officer thereof authorized to act as a
Responsible Officer in connection with this Amendment and (y) a certificate, dated as of the Amendment No. 1 Effective Date, signed by a Responsible Officer of Holdings, confirming satisfaction of the conditions set forth in Sections 4(f)
and (g). 
 (e) Payment of all reasonable fees and expenses due to the Administrative Agent and the Arrangers
(as agreed to in writing between the Administrative Agent and/or the Arrangers and the Borrowers), in each case required to be paid on the Amendment No. 1 Effective Date. Substantially simultaneous with effectiveness, (i) the Term Lenders
(including all Cashless Option Lenders but excluding the Additional Term B-1 Lender in its capacity as such) under the existing Credit Agreement shall have been paid (x) all accrued principal (other than the principal amount of Rollover
Domestic Term Loans) and interest on their Term Loans to, but not including, the Amendment No. 1 Effective Date and (y) the prepayment premium pursuant to Section 2.09(a)(iii) of the Credit Agreement and (ii) the Revolving
Lenders under the existing Credit Agreement shall have been paid all accrued fees on their Revolving Commitments to, but not including, the Amendment No. 1 Effective Date. 

(f) The representations and warranties of the Borrowers and each other Loan Party set forth in Article III of the Credit
Agreement and any other Loan Document shall be true and correct in all material respects on and as of the date hereof; provided that, to the extent that such representations and warranties specifically refer to an earlier date, they shall be
true and correct in all material respects as of such earlier date; provided, further, that, any representation and warranty that is qualified as to “Material Adverse Effect” or similar language shall be true and
correct in all respects on such respective dates. 
 (g) As of the Amendment No. 1 Effective Date and after
giving effect to this Amendment, no Default or Event of Default shall have occurred or be continuing. 
 (h) The
Administrative Agent (or its counsel) shall have received a Note executed by the applicable Borrower or Borrowers for each Lender that requests such a Note at least two Business Days prior to the Amendment No. 1 Effective Date. 

(i) The Administrative Agent shall have received, for the account of Lenders providing Additional Term B-1 Loans, upfront
fees in an amount equal to 0.50% of the final allocated commitment of each Lender holding Additional Term B-1 Loans, immediately after giving effect to Amendment No. 1 (excluding, for the avoidance of doubt, the portion of the final allocated
commitment of each Lender holding Additional Term B-1 Loans to the extent such Additional Term B-1 Loans are to be assigned or otherwise syndicated to Lenders (prior to giving effect to Amendment No. 1) as a refinancing or such Lender’s
Term Loans not occurring as a “Cashless Settlement Option”, including as a result of the delivery of a Consent pursuant to the “Consent and Assignment Option”). 

  
 -5-

 SECTION 5. Representations and Warranties. On and as of the Amendment No. 1
Effective Date, after giving effect to this Amendment, each Loan Party represents and warrants as to itself as follows: 
 (a)
The execution, delivery and performance by such Loan Party of this Amendment has been duly authorized by all necessary corporate or other organizational action, and does not and will not (i) contravene the terms of any of such Person’s
Organization Documents; (ii) conflict with or result in any breach or contravention of, or the creation of any Lien (except Liens created under the Loan Documents) under, or require any payment to be made under (A) any material Contractual
Obligation to which such Person is a party or affecting such Person or the properties of such Person or any of its Subsidiaries or (B) any order, injunction, writ or decree of any Governmental Authority or any arbitral award to which such
Person or its property is subject; or (iii) violate any Law. 
 (b) No approval, consent, exemption, authorization, or
other action by, or notice to, or filing with, any Governmental Authority or any other Person is necessary or required in connection with the execution, delivery or performance by, or enforcement against, any Loan Party of this Amendment or any
other Loan Document or for the consummation of the transactions contemplated herein, except for (i) the authorizations, approvals, actions, notices and filings which have been duly obtained, taken, given or made and are in full force and effect
or as otherwise provided in the applicable Collateral Document and (ii) authorizations, approvals, actions, notices and filings, the failure of which to obtain could not reasonably be expected to have a Material Adverse Effect. 

(c) Such Loan Party has and each of its Subsidiaries has all requisite power and authority and all requisite governmental licenses,
authorizations, consents and approvals to execute, deliver and perform its obligations under this Amendment and to consummate the transactions contemplated herein. 
 (d) The audited financial statements of Holdings and its consolidated Subsidiaries as of and for the fiscal year ended December 31, 2012, (i) were prepared in accordance with GAAP consistently
applied throughout the period covered thereby, except as otherwise expressly noted therein, and (ii) fairly present in all material respects the financial condition of Holdings and its Subsidiaries as of the date thereof and their results of
operations for the period covered thereby in accordance with GAAP consistently applied throughout the period covered thereby, except as otherwise expressly noted therein. The unaudited financial statements for the fiscal quarter ended March 31,
2013, were prepared in accordance with GAAP consistently applied throughout the period covered thereby, except as otherwise expressly noted therein and fairly present in all material respects the financial condition and results of operations of the
entities to which they relate as of the dates and for the periods covered thereby, subject to the absence of footnotes and to normal year-end audit adjustments, except as otherwise expressly noted therein. 

SECTION 6. Reference to and Effect on the Credit Agreement and the Loan Documents. 

(a) On and after the Amendment No. 1 Effective Date, each reference in the Credit Agreement to “this
Agreement,” “hereunder,” “hereof” or words of like import referring to the Credit Agreement shall mean and be a reference to the Credit Agreement, as amended by this Amendment No. 1 (i.e., the Amended Credit Agreement).

 (b) The Credit Agreement and each of the other Loan Documents, as specifically amended by this Amendment, are
and shall continue to be in full force and effect and are hereby in all respects ratified and confirmed. Without limiting the generality of the foregoing, the Collateral Documents and all of the Collateral described therein do and shall continue to
secure the payment of all Obligations 

  
 -6-

 
of the Loan Parties under the Loan Documents, in each case, as amended by this Amendment, and all guarantees and grants of security interests, as applicable, are hereby reaffirmed by each
Transaction Obligor. 
 (c) The execution, delivery and effectiveness of this Amendment shall not, except as
expressly provided herein, operate as a waiver of any right, power or remedy of any Lender or the Administrative Agent under any of the Loan Documents, nor constitute a waiver of any provision of any of the Loan Documents. On and after the
effectiveness of this Amendment, this Amendment shall for all purposes constitute a Loan Document. 
 (d) The
Additional Term B-1 Lender shall be a “Lender” for purposes of the Loan Documents. 
 (e) On and after
the Amendment No. 1 Effective Date, the Additional Term B-1 Commitments shall constitute “Other Term Commitments” and the Domestic Term B-1 Loans made under Section 2.01(c) of the Amended Credit Agreement shall constitute
“Other Term Loans” for purposes of the Loan Documents (and the Domestic Term B-1 Loans shall also constitute “Term Loans” for purposes of the Loan Documents). The Tranche A Revolving Commitments shall constitute “Other
Revolving Credit Commitments” and any Tranche A Revolving Loans drawn thereunder shall constitute “Other Revolving Credit Loans” for purposes of the Loan Documents (and the Tranche A Revolving Commitments shall also constitute
“Revolving Commitments” for purposes of the Loan Documents). 

  
 -7-

 SECTION 7. Execution in Counterparts. This Amendment may be executed in counterparts
(and by different parties hereto on different counterparts), each of which shall constitute an original, but all of which when taken together shall constitute a single contract. This Amendment constitutes the entire contract among the parties
relating to the subject matter hereof and supersedes any and all previous agreements and understandings, oral or written, relating to the subject matter hereof. Except as provided in Section 4, this Amendment shall become effective when it
shall have been executed by the Administrative Agent and when the Administrative Agent shall have received counterparts hereof which, when taken together, bear the signatures of each of the other parties hereto, and thereafter shall be binding upon
and inure to the benefit of the parties hereto and their respective successors and assigns. Delivery of an executed counterpart of a signature page of this Amendment by facsimile, pdf or other electronic transmission shall be effective as delivery
of a manually executed counterpart of this Amendment. 
 SECTION 8. Acknowledgement and Reaffirmation of Borrowers, Holdings
and Guarantors. The Borrowers, Holdings and the Transaction Obligors acknowledge and consent to all terms and conditions of this Amendment and agree that this Amendment and all documents executed in connection herewith do not operate to reduce
or discharge the Borrowers’ or Holding’s or the Transaction Obligors’ obligations under the Loan Documents, except as explicitly provided for herein. Each of the Borrowers, Holdings and the Transaction Obligors hereby ratifies
and confirms its obligations under the Credit Agreement if a party thereto and the other Loan Documents to which it is a party, including after giving effect to the amendments and transactions contemplated by this Amendment, and including, without
limitation, in the case of Holdings and each of the Guarantors, its guarantee of the Obligations and, in the case of Holdings and each of the Transaction Obligors, its grant of security interest in the Collateral (as defined in any Collateral
Document) to secure the Obligations (including, in each case, any Obligations resulting from the Domestic Term B-1 Loans and the Tranche A Revolving Commitments). 
 SECTION 9. Governing Law; Waivers. 
 THIS AMENDMENT AND ANY CLAIM,
CONTROVERSY, DISPUTE OR CAUSE OF ACTION (WHETHER IN CONTRACT OR TORT OR OTHERWISE) BASED UPON, ARISING OUT OF OR RELATING TO THIS AMENDMENT AND THE TRANSACTIONS CONTEMPLATED HEREBY SHALL BE CONSTRUED IN ACCORDANCE WITH AND GOVERNED BY THE LAWS OF
THE STATE OF NEW YORK (WITHOUT REGARD TO THE CONFLICT OF LAW PRINCIPLES THEREOF TO THE EXTENT THAT THE APPLICATION OF THE LAWS OF ANOTHER JURISDICTION WOULD BE REQUIRED THEREBY). 

EACH OF THE PARTIES HERETO HEREBY IRREVOCABLY AND UNCONDITIONALLY SUBMITS, FOR ITSELF AND ITS PROPERTY, TO THE EXCLUSIVE JURISDICTION
OF THE SUPREME COURT OF THE STATE OF NEW YORK SITTING IN NEW YORK COUNTY AND OF THE UNITED STATES DISTRICT COURT OF THE SOUTHERN DISTRICT OF NEW YORK SITTING IN NEW YORK COUNTY, AND ANY APPELLATE COURT FROM ANY THEREOF, IN ANY ACTION OR PROCEEDING
ARISING OUT OF OR RELATING TO THIS AMENDMENT, OR FOR RECOGNITION OR ENFORCEMENT OF ANY JUDGMENT, AND EACH OF THE PARTIES HERETO HEREBY IRREVOCABLY AND UNCONDITIONALLY AGREES THAT ALL CLAIMS IN RESPECT OF ANY SUCH ACTION OR PROCEEDING MAY BE HEARD
AND DETERMINED IN SUCH NEW YORK STATE OR, TO THE EXTENT PERMITTED BY LAW, IN SUCH FEDERAL COURT. EACH OF THE PARTIES HERETO AGREES THAT A FINAL JUDGMENT IN ANY SUCH ACTION OR PROCEEDING SHALL BE CONCLUSIVE AND MAY BE ENFORCED IN OTHER JURISDICTIONS
BY SUIT ON THE JUDGMENT OR IN ANY OTHER MANNER PROVIDED BY LAW. TO THE EXTENT THAT HOLDINGS OR ANY BORROWER HAS OR 

  
 -8-

 
HEREAFTER MAY ACQUIRE ANY IMMUNITY FROM JURISDICTION OF ANY COURT OR FROM ANY LEGAL PROCESS (WHETHER THROUGH SERVICE OR NOTICE, ATTACHMENT PRIOR TO JUDGMENT, ATTACHMENT IN AID OF EXECUTION,
EXECUTION OR OTHERWISE) WITH RESPECT TO ITSELF OR ITS PROPERTY, EACH OF HOLDINGS AND EACH BORROWER HEREBY IRREVOCABLY WAIVES SUCH IMMUNITY IN RESPECT OF ITS OBLIGATIONS UNDER THIS AMENDMENT AND, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING,
AGREES THAT THE WAIVERS SET FORTH HEREIN SHALL HAVE THE FULLEST SCOPE PERMITTED UNDER THE FOREIGN SOVEREIGN IMMUNITIES ACT OF 1976 OF THE UNITED STATES AND ARE INTENDED TO BE IRREVOCABLE FOR PURPOSES OF SUCH ACT. NOTHING IN THIS AMENDMENT SHALL
AFFECT ANY RIGHT THAT ANY FINANCE PARTY MAY OTHERWISE HAVE TO BRING ANY ACTION OR PROCEEDING RELATING TO THIS AMENDMENT AGAINST ANY BORROWER OR HOLDINGS OR ITS PROPERTIES IN THE COURTS OF ANY JURISDICTION. 

EACH OF THE PARTIES HERETO HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT IT MAY LEGALLY AND EFFECTIVELY DO SO,
ANY OBJECTION WHICH IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF VENUE OF ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AMENDMENT IN ANY COURT REFERRED TO IN THE SECOND PARAGRAPH OF THIS SECTION 9. EACH OF THE PARTIES
HERETO HEREBY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY LAW, THE DEFENSE OF AN INCONVENIENT FORUM TO THE MAINTENANCE OF SUCH ACTION OR PROCEEDING IN ANY SUCH COURT. 

[SIGNATURE PAGES FOLLOW] 

  
 -9-

 IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed by their
respective officers thereunto duly authorized, as of the date first above written. 
  

					
	GENPACT INTERNATIONAL, INC., as a Domestic Borrower and a Guarantor
		
	By:	 	 /s/ Mohit Bhatia

		 	Name:	 	Mohit Bhatia
		 	Title:	 	Chief Financial Officer
	
	HEADSTRONG CORPORATION, as a Domestic Borrower and a Guarantor
		
	By:	 	 /s/ Mohit Bhatia

		 	Name:	 	Mohit Bhatia
		 	Title:	 	Chief Financial Officer
	
	GENPACT GLOBAL HOLDINGS (BERMUDA) LIMITED, as Bermuda Borrower and a Guarantor
		
	By:	 	 /s/ Mohit Bhatia

		 	Name:	 	Mohit Bhatia
		 	Title:	 	Chief Financial Officer
	
	GENPACT LIMITED, as Holdings and a Guarantor
		
	By:	 	 /s/ Mohit Bhatia

		 	Name:	 	Mohit Bhatia
		 	Title:	 	Chief Financial Officer

  
 [Amendment No.
1] 

 
					
	AKRITIV TECHNOLOGIES, INC.,
	TS MERGERCO, INC.,
	TECHSPAN HOLDINGS, INC.,
	HEADSTRONG PUBLIC SECTOR, INC.,
	HEADSTRONG, INC.,
	HEADSTRONG BUSINESS SERVICES, INC.,
	GENPACT SERVICES LLC,
	GENPACT (MEXICO) II LLC,
	GENPACT LLC,
	GENPACT INDIA INVESTMENTS,
	GENPACT INDIA HOLDINGS,
	GENPACT CHINA INVESTMENTS,
	GANTHEAD.COM, INC.,
	EMPOWER RESEARCH, LLC,
	GENPACT ONSITE SERVICES, INC.,
	HEADSTRONG SERVICES LLC,
	GENPACT GLOBAL (BERMUDA) LIMITED, each as a Guarantor
		
	By:	 	 /s/ Heather White

		 	 Name:
	 	Heather White
		 	 Title:
	 	Authorized Representative

  
 [Amendment No.
1] 

 
					
	GENPACT LUXEMBOURG S.A R.L.,
	 SYMPHONY MARKETING SOLUTIONS, MAURITIUS,

	GENPACT (MEXICO) I LLC,
	 GENPACT MAURITIUS,
 each as an Other Obligor

		
	By:	 	 /s/ Heather White

		 	 Name:
	 	Heather White
		 	 Title:
	 	Authorized Representative

  
 [Amendment No.
1] 

 
					
	CREDITEK CORPORATION,
	as a Guarantor
		
	By:	 	 /s/ Victor Guaglianone

		 	Name:	 	Victor Guaglianone
		 	Title:	 	Authorized Representative

  
 [Amendment No.
1] 

 
					
	HEADSTRONG WOLRDWIDE LIMITED,
	as an Other Obligor
		
	By:	 	 /s/ Victor Guaglianone

		 	Name:	 	Victor Guaglianone
		 	Title:	 	Authorized Representative

  
 [Amendment No.
1] 

 
					
	GENPACT MORTGAGE SERVICES, INC.,
	as a Guarantor
		
	By:	 	 /s/ Matt Woods

		 	Name:	 	Matt Woods
		 	Title:	 	Authorized Representative

  
 [Amendment No.
1] 

					
	 MORGAN STANLEY SENIOR FUNDING, INC.,

as Administrative Agent, Collateral Agent and the Additional Term B-1 Lender

		
	By:	 	 /s/ Justin Kotzin

		 	 Name:
	 	Justin Kotzin
		 	 Title:
	 	Authorized Signatory

  
 [Amendment No.
1] 

 CONSENT TO AMENDMENT NO. 1 

CONSENT (this “Consent”) to Amendment No. 1 (“Amendment”) to the (i) Credit Agreement, dated as of
August 30, 2012 (the “Credit Agreement” and as amended pursuant to the Amendment, the “Amended Credit Agreement”), among GENPACT INTERNATIONAL, INC., a Delaware corporation (“GII”), HEADSTRONG
CORPORATION, a Delaware corporation (“Headstrong” and, together with GII, the “Domestic Borrowers”), GENPACT GLOBAL HOLDINGS (BERMUDA) LIMITED, an exempted limited liability company organized under the laws of
Bermuda (the “Bermuda Borrower” and, together with the Domestic Borrowers, the “Borrowers”), GENPACT LIMITED, an exempted limited liability company organized under the laws of Bermuda (“Holdings”),
Morgan Stanley Senior Funding, Inc. as Administrative Agent (the “Administrative Agent”), Morgan Stanley Bank, N.A. as Issuing Bank, and each of the lenders party thereto and (ii) the other Loan Documents referenced in the
Amendment. Capitalized terms used in this Consent but not defined in this Consent have the meanings assigned to such terms in the Amendment. 

Existing Term Lenders. The undersigned Term Lender hereby irrevocably and unconditionally approves the Amendment and consents: 

Cashless Settlement Option 
  

	 ̈	to the repayment of 100% of the outstanding principal amount of the Domestic Term Loans under the Credit Agreement held by such Lender (or such lesser amount allocated
to such Lender by the Administrative Agent) and the automatic relending of the proceeds thereof to the Domestic Borrowers as Domestic Term B-1 Loans under the Amended Credit Agreement in a like principal amount. 

Consent and Assignment Option 
  

	 ̈	to the repayment of 100% of the outstanding principal amount of the Domestic Term Loans under the Credit Agreement held by such Lender and purchase by assignment
Domestic Term B-1 Loans under the Amended Credit Agreement in a like principal amount (or such lesser amount allocated to such Lender by the Administrative Agent). 

 Existing Revolving Credit Lenders 
  

	 ̈	The undersigned Revolving Lender hereby irrevocably and unconditionally consents to the Amendment and agrees to roll over 100% of its Revolving Commitments (or such
lesser amount allocated to such Lender by the Administrative Agent) into Tranche A Revolving Commitments. 

  
 [Amendment No.
1] 

 EXHIBIT A TO AMENDMENT NO. 1 

MARKED VERSION REFLECTING CHANGES 
 PURSUANT TO AMENDMENT NO. 1 
 ADDED TEXT SHOWN UNDERSCORED

 DELETED TEXT SHOWN STRIKETHROUGH 

CREDIT AGREEMENT 

dated as of 

August 30, 2012 

among 
 GENPACT
INTERNATIONAL, INC., 
 HEADSTRONG CORPORATION, 
 and 
 GENPACT GLOBAL HOLDINGS (BERMUDA) LIMITED, 

as the Borrowers, 

GENPACT LIMITED, 

as Holdings, 
 and

 MORGAN STANLEY SENIOR FUNDING, INC., 
 as Administrative Agent, Swingline Lender and a Term Lender, 
 MORGAN STANLEY BANK,
N.A., 
 as Issuing Bank and a Revolving Lender, 
 The Other Lenders Party Hereto, 
 CITIGROUP GLOBAL MARKETS INC., 

as Syndication Agent and Documentation Agent 
  

 
 MORGAN STANLEY
SENIOR FUNDING, INC., 
 CITIGROUP GLOBAL MARKETS INC., 
 MERRILL LYNCH, PIERCE, FENNER & SMITH INCORPORATED, 
 CREDIT AGRICOLE
CORPORATE AND INVESTMENT BANK, 
 J.P. MORGAN SECURITIES LLC, 

and 
 WELLS FARGO
SECURITIES, LLC, 
 as Joint Lead Arrangers and Joint Bookrunning Managers 

 TABLE OF CONTENTS 

 

							
	 	 	 	  	Page	 
	
	ARTICLE I	  
	
	Definitions	  
			
	SECTION 1.01.	 	Defined Terms	  	 	1	  
	SECTION 1.02.	 	Classification of Loans and Borrowings	  	 	3637	  
	SECTION 1.03.	 	Terms Generally	  	 	3638	  
	SECTION 1.04.	 	Accounting Terms; GAAP	  	 	3738	  
	SECTION 1.05.	 	Payments on Business Days	  	 	3738	  
	SECTION 1.06.	 	Currency Equivalents Generally	  	 	3738	  
	SECTION 1.07.	 	Pro Forma Compliance	  	 	3839	  
	SECTION 1.08.	 	Rounding	  	 	3839	  
	SECTION 1.09.	 	Times of Day	  	 	3839	  
	SECTION 1.10.	 	Letter of Credit Amounts	  	 	3839	  
	SECTION 1.11.	 	Additional Alternative Currencies	  	 	3839	  
	SECTION 1.12.	 	Concerning Liability of the Borrowers	  	 	3940	  
	SECTION 1.13.	 	Assignment of Loans	  	 	3941	  
	
	ARTICLE II	  
	
	The Credits	  
			
	SECTION 2.01.	 	Commitments	  	 	4041	  
	SECTION 2.02.	 	Loans and Borrowings	  	 	4042	  
	SECTION 2.03.	 	Requests for Borrowings	  	 	4142	  
	SECTION 2.04.	 	Swingline Loans	  	 	4243	  
	SECTION 2.05.	 	Letters of Credit	  	 	4445	  
	SECTION 2.06.	 	Funding of Borrowings	  	 	4951	  
	SECTION 2.07.	 	Termination and Reduction of Commitments	  	 	5052	  
	SECTION 2.08.	 	Repayment of Loans; Evidence of Debt	  	 	5152	  
	SECTION 2.09.	 	Prepayment of Loans	  	 	5254	  
	SECTION 2.10.	 	Fees	  	 	5556	  
	SECTION 2.11.	 	Interest	  	 	5657	  
	SECTION 2.12.	 	Alternate Rate of Interest	  	 	5658	  
	SECTION 2.13.	 	Increased Costs	  	 	5658	  
	SECTION 2.14.	 	Break Funding Payments	  	 	5759	  
	SECTION 2.15.	 	Taxes	  	 	5859	  
	SECTION 2.16.	 	Payments Generally; Pro Rata Treatment; Sharing of Setoffs	  	 	6061	  
	SECTION 2.17.	 	Mitigation Obligations; Replacement of Lenders	  	 	6263	  
	SECTION 2.18.	 	Expansion Option	  	 	6365	  
	SECTION 2.19.	 	Extended Term Loans and Extended Revolving Commitments	  	 	6566	  
	SECTION 2.20.	 	Refinancing Amendments	  	 	6668	  
	SECTION 2.21.	 	Cash Collateral	  	 	6769	  
	SECTION 2.22.	 	Defaulting Lenders	  	 	6869	  
	
	ARTICLE III	  
	
	Representations and Warranties	  
			
	SECTION 3.01.	 	Organization; Powers; Subsidiaries; Equity Interests	  	 	6971	  
	SECTION 3.02.	 	Authorization; No Conflicts; Enforceability	  	 	7072	  
	SECTION 3.03.	 	Governmental Approvals; Other Consents	  	 	7072	  

  
 -i-

							
	 	 	 	  	Page	 
			
	SECTION 3.04.	 	Financial Statements; Financial Condition; No Material Adverse Change	  	 	7073	  
	SECTION 3.05.	 	Properties; Liens	  	 	7173	  
	SECTION 3.06.	 	Insurance	  	 	7173	  
	SECTION 3.07.	 	Litigation and Environmental Matters	  	 	7173	  
	SECTION 3.08.	 	Compliance with Laws and Agreements	  	 	7174	  
	SECTION 3.09.	 	Investment Company Status	  	 	7274	  
	SECTION 3.10.	 	Taxes	  	 	7274	  
	SECTION 3.11.	 	Solvency	  	 	7274	  
	SECTION 3.12.	 	Disclosure	  	 	7274	  
	SECTION 3.13.	 	Federal Reserve Regulations	  	 	7274	  
	SECTION 3.14.	 	Security Interests	  	 	7274	  
	SECTION 3.15.	 	PATRIOT Act and FCPA	  	 	7275	  
	SECTION 3.16.	 	OFAC	  	 	7275	  
	SECTION 3.17.	 	Employee Benefit Plans	  	 	7375	  
	
	ARTICLE IV	  
	
	Conditions	  
			
	SECTION 4.01.	 	Initial Credit Events	  	 	7476	  
	SECTION 4.02.	 	Subsequent Credit Events	  	 	7577	  
	
	ARTICLE V	  
	
	Affirmative Covenants	  
			
	SECTION 5.01.	 	Financial Statements and Other Information	  	 	7678	  
	SECTION 5.02.	 	Notice of Material Events	  	 	7780	  
	SECTION 5.03.	 	Existence; Conduct of Business	  	 	7880	  
	SECTION 5.04.	 	Payment of Obligations	  	 	7880	  
	SECTION 5.05.	 	Maintenance of Properties; Insurance	  	 	7880	  
	SECTION 5.06.	 	Inspection Rights	  	 	7881	  
	SECTION 5.07.	 	Compliance with Laws; Compliance with Agreements	  	 	7981	  
	SECTION 5.08.	 	Use of Proceeds and Letters of Credit	  	 	7981	  
	SECTION 5.09.	 	Covenant to Guarantee Obligations and Give Security	  	 	7981	  
	SECTION 5.10.	 	Further Assurances	  	 	8083	  
	SECTION 5.11.	 	Books and Records	  	 	8183	  
	SECTION 5.12.	 	Maintenance of Ratings	  	 	8183	  
	SECTION 5.13.	 	Post-Closing Obligations	  	 	8183	  
	SECTION 5.14.	 	Designation of Subsidiaries	  	 	8183	  
	SECTION 5.15.	 	Maintenance of Listings	  	 	8284	  
	
	ARTICLE VI	  
	
	Negative Covenants	  
			
	SECTION 6.01.	 	Indebtedness	  	 	8284	  
	SECTION 6.02.	 	Liens	  	 	8487	  
	SECTION 6.03.	 	Fundamental Changes	  	 	8689	  
	SECTION 6.04.	 	Restricted Payments	  	 	8790	  
	SECTION 6.05.	 	Investments	  	 	8891	  
	SECTION 6.06.	 	Prepayments of Indebtedness	  	 	9092	  
	SECTION 6.07.	 	Transactions with Affiliates	  	 	9093	  
	SECTION 6.08.	 	Restrictive Agreements	  	 	9194	  
	SECTION 6.09.	 	Financial Covenant	  	 	9194	  

  
 -ii-

							
	 	 	 	  	Page	 
			
	SECTION 6.10.	 	Dispositions	  	 	9294	  
	SECTION 6.11.	 	Changes in Nature of Business	  	 	9395	  
	SECTION 6.12.	 	Use of Proceeds	  	 	9395	  
	SECTION 6.13.	 	Amendments of Organizational Documents	  	 	9395	  
	SECTION 6.14.	 	Accounting Changes	  	 	9396	  
	SECTION 6.15.	 	Holding Companies	  	 	9396	  
	
	ARTICLE VII	  
	
	Events of Default	  
	
	ARTICLE VIII	  
	
	The Administrative Agent	  
	
	ARTICLE IX	  
	
	Miscellaneous	  
			
	SECTION 9.01.	 	Notices	  	 	99102	  
	SECTION 9.02.	 	Waivers; Amendments	  	 	101104	  
	SECTION 9.03.	 	Expenses; Indemnity; Damage Waiver	  	 	102105	  
	SECTION 9.04.	 	Successors and Assigns	  	 	104106	  
	SECTION 9.05.	 	Survival	  	 	107109	  
	SECTION 9.06.	 	Counterparts; Integration; Effectiveness	  	 	107110	  
	SECTION 9.07.	 	Severability	  	 	107110	  
	SECTION 9.08.	 	Right of Setoff	  	 	107110	  
	SECTION 9.09.	 	Governing Law; Jurisdiction; Consent to Service of Process	  	 	108111	  
	SECTION 9.10.	 	WAIVER OF JURY TRIAL	  	 	108111	  
	SECTION 9.11.	 	Headings	  	 	109111	  
	SECTION 9.12.	 	Confidentiality	  	 	109111	  
	SECTION 9.13.	 	USA PATRIOT Act	  	 	109112	  
	SECTION 9.14.	 	Interest Rate Limitation	  	 	110112	  
	SECTION 9.15.	 	No Fiduciary Duty	  	 	110113	  
	SECTION 9.16.	 	Agent for Service of Process	  	 	110113	  
	SECTION 9.17.	 	Judgment Currency	  	 	111113	  
	SECTION 9.18.	 	Intercreditor Agreement Governs	  	 	111114	  

 SCHEDULES: 
  

					
	Schedule 2.01	  	–	    	Commitments
	Schedule 2.05	  	–	    	Existing Letters of Credit
	Schedule 2.05(a)	  	–	    	Letter of Credit Currencies
	Schedule 3.01(b)	  	–	    	Transaction Obligors
	Schedule 3.01(c)	  	–	    	Subsidiaries
	Schedule 3.07	  	–	    	Disclosed Matters
	Schedule 4.01(b)	  	–	    	Collateral Documents
	Schedule 4.01(c)	  	–	    	Local Counsel
	Schedule 5.09	  	–	    	Guarantors and Relevant Disregarded Entities
	Schedule 5.13	  	–	    	Post-Closing Obligations
	Schedule 6.01	  	–	    	Existing Indebtedness
	Schedule 6.02	  	–	    	Existing Liens
	Schedule 6.05(f)	  	–	    	Investments
	Schedule 9.01	  	–	    	Notices

  
 -iii-

 EXHIBITS: 
  

					
	Exhibit A	  	–	    	Form of Assignment and Assumption
	Exhibit B-1	  	–	    	Form of Domestic Term Note
	Exhibit B-2	  	–	    	Form of Bermuda Term Note
	Exhibit B-3	  	–	    	Form of Domestic Revolving Note
	Exhibit B-4	  	–	    	Form of Bermuda Revolving Note
	Exhibit C	  	–	    	Form of Guarantee Agreement
	Exhibit D	  	–	    	Form of Borrowing Request
	Exhibit E	  	–	    	Form of Swingline Loan Notice
	Exhibit F	  	–	    	Form of Compliance Certificate
	Exhibit G-1	  	–	    	Form of U.S. Tax Certificate (For Foreign Lenders That Are Not Partnerships For U.S. Federal Income Tax Purposes)
	Exhibit G-2	  	–	    	Form of U.S. Tax Certificate (For Foreign Lenders That Are Partnerships For U.S. Federal Income Tax Purposes)
	Exhibit G-3	  	–	    	Form of U.S. Tax Certificate (For Non-U.S. Participants That Are Not Partnerships For U.S. Federal Income Tax Purposes)
	Exhibit G-4	  	–	    	Form of U.S. Tax Certificate (For Non-U.S. Participants That Are Partnerships For U.S. Federal Income Tax Purposes)
	Exhibit H	  	–	    	Form of First Lien Intercreditor Agreement
	Exhibit I	  	–	    	Form of Second Lien Intercreditor Agreement

  
 -iv-

 CREDIT AGREEMENT (this “Agreement”) dated as of August 30, 2012 among
GENPACT INTERNATIONAL, INC., a Delaware corporation (“GII”), HEADSTRONG CORPORATION, a Delaware corporation (“Headstrong” and, together with GII, the “Domestic Borrowers”), GENPACT GLOBAL HOLDINGS
(BERMUDA) LIMITED, an exempted limited liability company organized under the laws of Bermuda (the “Bermuda Borrower” and, together with the Domestic Borrowers, the “Borrowers”), GENPACT LIMITED, an exempted limited
liability company organized under the laws of Bermuda (“Holdings”), the LENDERS party hereto, MORGAN STANLEY SENIOR FUNDING, INC., as Administrative Agent, and the other parties hereto. 

WHEREAS, Holdings intends to (a) cause GII and Headstrong to repay all amounts outstanding, and terminate the commitments, under the
existing Credit Agreement, dated as of May 3, 2011, as amended and restated as of June 16, 2011, (as so amended, the “Existing Credit Agreement”), among GII, Headstrong (as successor in interest to Hawk International
Corporation), Holdings, Bank of America, N.A., as administrative agent and collateral agent, and the lenders and other financial institutions party thereto (the “Refinancing”) and (b) make a one-time dividend payment to
Holdings’ shareholders in an aggregate amount of up to $505,000,000 (the “Dividend”); 
 WHEREAS, the
Borrowers have requested that (a) the Lenders extend credit on the Closing Date to the Domestic Borrowers in the form of Domestic Term Loans and to the Bermuda Borrower in the form of Bermuda Term Loans in an aggregate principal amount of
$675,000,000 to fund the Refinancing and the Dividend and to pay the related transaction fees and expenses and (b) from time to time on and after the Closing Date, the Lenders make Domestic Revolving Loans to the Domestic Borrowers and Bermuda
Revolving Loans to the Bermuda Borrower, the Issuing Banks issue Letters of Credit for the account of the Borrowers or their Subsidiaries, and the Swingline Lender make Swingline Loans to the Borrowers, in an aggregate principal amount at any time
outstanding not in excess of $250,000,000 to finance a portion of the Transactions and the working capital needs and other general corporate purposes of Holdings and its Subsidiaries; and 

WHEREAS, the Lenders are willing to make such Domestic Term Loans, Bermuda Term Loans, Domestic Revolving Loans and Bermuda Revolving
Loans, the Issuing Banks are willing to issue such Letters of Credit and the Swingline Lender is willing to make such Swingline Loans, in each case, on the terms and conditions set forth herein. 

NOW, THEREFORE, in consideration of the mutual covenants and agreements herein contained, the parties hereto covenant and agree as
follows: 
 ARTICLE I 
 Definitions 
 SECTION 1.01. Defined Terms. As used in this
Agreement, the following terms have the meanings specified below: 
 “Act” has the meaning assigned to such
term in Section 9.13. 
 “Additional Credit Extension Amendment” means an amendment to this
Agreement (which may, at the option of the Administrative Agent and the Borrowers, be in the form of an amendment and restatement of this Agreement) providing for any Incremental Term Loans, Extended Term Loans or Extended Revolving Commitments
which shall be consistent with the applicable provisions of this Agreement relating to Incremental Term Loans, Extended Term Loans or Extended Revolving Commitments and otherwise satisfactory to the Administrative Agent and the Borrowers.

 “Additional Refinancing Lender” means, at any time, any bank, financial institution or other institutional
lender or investor (other than any such bank, financial institution or other institutional lender or investor that is a Lender at such time) that agrees to provide any portion of any Credit Agreement Refinancing Indebtedness pursuant to a
Refinancing Amendment in accordance with Section 2.20; provided that, each such Additional Refinancing Lender shall be subject to the consent of (i) the Administrative Agent to the extent the Administrative Agent’s
consent would be required for an assignment to an Additional Refinancing Lender pursuant to Section 9.04, and, if such Additional Refinancing Lender will provide any Other Revolving Credit Commitments, each Issuing Bank and the Swingline
Lender (such consent in each case not to be unreasonably withheld or delayed) and (ii) Holdings. 

  
 -1-

 “Additional Term B-1 Loan Commitment” means the Additional Term B-1
Lender’s commitment to make on the Amendment No. 1 Effective Date a Domestic Term B-1 Loan in an aggregate principal amount equal to $675,000,000 minus the aggregate principal
amount of the Rollover Domestic Term Loans of all Cashless Option Lenders. 
 “Additional Term B-1
Lender” means Morgan Stanley Senior Funding, Inc., in its capacity as Term Lender with respect to the Additional Term B-1 Loan Commitment. 
 “Administrative Agent” means Morgan Stanley Senior Funding, Inc., in its capacity as administrative agent for the Lenders hereunder and under the Loan Documents or any successor
administrative agent in such capacity as provided in Article VIII. 
 “Administrative Agent’s
Office” means the Administrative Agent’s address and, as appropriate, account as set forth on Schedule 9.01 or such other address or account as the Administrative Agent may from time to time notify to the Borrowers and the
Lenders. 
 “Administrative Questionnaire” means an Administrative Questionnaire in a form supplied by the
Administrative Agent. 
 “Affiliate” means, with respect to a specified Person, another Person that directly,
or indirectly through one or more intermediaries, Controls or is Controlled by or is under common Control with the Person specified. 
 “Affiliate Transaction” has the meaning assigned to such term in Section 6.07. 
 “Agency Fee Letter” means the administrative agency fee letter, dated as of August 30, 2012, between the Borrowers and the Administrative Agent. 

“Agent” means any of the Administrative Agent, the Collateral Agent, the Arrangers, the Documentation Agent or the
Syndication Agent. 
 “Agent Parties” has the meaning assigned to such term in Section 9.01(c).

 “Agreed Limitations” has the meaning assigned to such term in Section 5.09. 

“Agreement” has the meaning assigned to such term in the preamble hereto. 

“All-In Yield” means, as to any Indebtedness, the yield thereof, whether in the form of interest rate, margin, OID,
upfront fees or a LIBO Rate or Base Rate floor greater than 1.0% or 2.0% per annum (solely to the extent such LIBO Rate or Base Rate floor would increase the yield with respect to such Indebtedness as of the date as of which such All-In Yield
is being calculated), respectively; provided that OID and upfront fees shall be equated to interest rate assuming a 4-year life to maturity (or, if less, the stated life to maturity at the time of its incurrence of the applicable
Indebtedness); and provided, further, that “All-In Yield” shall not include customary arrangement fees, commitment fees or other fees not paid to all providers of such Indebtedness. 

“Alternative Currency” means each currency set forth on Schedule 2.05(a) and such other currencies as shall be
agreed from time to time among the applicable Issuing Bank and Holdings. 
 “Alternative Currency Equivalent”
means, at any time, with respect to any amount denominated in Dollars, the equivalent amount thereof in the applicable Alternative Currency as determined by the Administrative Agent or the applicable Issuing Bank, as the case may be, at such time on
the basis of the Spot Rate (determined in respect of the most recent Revaluation Date) for the purchase of such Alternative Currency with Dollars. 

  
 2 

 “Amendment No. 1” means Amendment No. 1 to this Agreement, dated
as of June 14, 2013, by and among Borrowers, the Guarantors party thereto, the Administrative Agent, the Lenders party thereto and the Additional Term B-1 Lender. 
 “Amendment No. 1 Arrangers” means each of MSSF, Citigroup Global Markets Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated, Credit Agricole
Corporate and Investment Bank, J.P. Morgan Securities LLC and Wells Fargo Securities, LLC, in its capacity as Joint Bookrunner and Joint Lead Arranger under Amendment No. 1. 

“Amendment No. 1 Effective Date” means June 14, 2013, the date on which the conditions precedent set forth in
Section 4 of Amendment No. 1 were satisfied. 
 “Applicable ECF Percentage” has the meaning
assigned to such term in Section 2.09(b)(iv). 
 “Applicable Percentage” means, with respect to any
Lender, (a) with respect to Revolving Loans of any Class, L/C Exposure or Swingline Loans, a percentage equal to a fraction the numerator of which is such Lender’s Revolving Commitment and the denominator of which is the aggregate
Revolving Commitments of all Revolving Lenders (if all of the Revolving Commitments have terminated or expired, the Applicable Percentages shall be determined based upon the Revolving Commitments most recently in effect, giving effect to any
assignments) and (b) with respect to the Term Loans of any Class, a percentage equal to a fraction the numerator of which is such Lender’s outstanding principal amount of the Term Loans of such Class and the denominator of which is the
aggregate outstanding principal amount of the Term Loans of such Class. 
 “Applicable Rate” means for any date
of determination, with respect to (I) (a) any Eurodollar Domestic Term B-1 Loans or Eurodollar Bermuda Term Loans (in each case other than Loans contemplated by clause (II) below),
3.252.75% per annum, (b) any Base Rate Domestic Term B-1 Loans or Base Rate Bermuda Term Loans (in each case other than Loans contemplated by clause (II) below),
2.251.75% per annum, (c) any Eurodollar Domestic Revolving Loans or Eurodollar Bermuda Revolving Loans (in each case other than Loans contemplated by clause (II) below),
3.252.50% per annum, (d) any Base Rate Domestic Revolving Loans, Base Rate Bermuda Revolving Loans and Swingline Loans (in each case other than Loans contemplated by clause (II) below),
2.251.50% per annum and (e) commitment fees, 0.50% per annum and (II) with respect to Incremental Facilities, Extended Term Loans, Extended Revolving Commitments, Other Term Loans, Other Revolving Credit
Loans or Other Revolving Credit Commitments, the rate per annum specified in the Additional Credit Extension Amendment or Refinancing Amendment, as applicable, establishing such Incremental Facilities, Extended Term Loans, Extended Revolving
Commitments, Other Term Loans, Other Revolving Credit Loans or Other Revolving Credit Commitments. 
 “Applicable
Time” means, with respect to any payments in any Alternative Currency, the local time in the place of settlement for such Alternative Currency as may be determined by the Administrative Agent or the applicable Issuing Bank, as the case may
be, to be necessary for timely settlement on the relevant date in accordance with normal banking procedures in the place of payment. 
 “Approved Fund” means any Fund that is administered or managed by (a) a Lender, (b) an Affiliate of a Lender or (c) an entity or an Affiliate of an entity that administers
or manages a Lender. 
 “Arrangers” means Morgan Stanley Senior Funding, Inc., Citigroup Global Markets Inc.,
Merrill Lynch, Pierce, Fenner & Smith Incorporated, Credit Agricole Corporate and Investment Bank, J.P. Morgan Securities LLC, and Wells Fargo Securities, LLC in their capacities as joint lead arrangers and joint bookrunning managers for
the Facilities provided for herein. 
 “Asset Sale” means any Disposition of Property or series of related
Dispositions of Property pursuant to clause (l) or (m) of Section 6.10. 
 “Assignee
Group” means two or more Eligible Assignees that are Affiliates of one another or two or more Approved Funds managed by the same investment advisor. 

  
 3 

 “Assignment and Assumption” means an assignment and assumption agreement
entered into by a Lender and an Eligible Assignee (with the consent of any party whose consent is required by Section 9.04), and accepted by the Administrative Agent, substantially in the form of Exhibit A or any other form
approved by the Administrative Agent. 
 “Audited Financial Statements” means the audited consolidated balance
sheet of Holdings and its consolidated Subsidiaries for the fiscal year ended December 31, 2011, and the related consolidated statements of income or operations, shareholders’ equity and cash flows for such fiscal year of Holdings and its
consolidated Subsidiaries, including the notes thereto. 
 “Augmenting Lender” has the meaning assigned to such
term in Section 2.18(a). 
 “Auto-Extension Letter of Credit” has the meaning assigned to such term
in Section 2.05(b)(iii). 
 “Authorized Representative” means any Responsible Officer or other
authorized signatory of a Loan Party. 
 “Availability Period” means the period from and including the Closing
Date to but excluding the earlier of (x) (i) the Revolving Credit Maturity Date or (ii) the maturity date of any Class of Extended Revolving Commitments or Other Revolving Credit Commitments and (y) the date of termination of the
Revolving Commitments in accordance with the provisions of this Agreement. 
 “Available Amount
Basket” means, at any time (the “Reference Time”), an amount (not less than zero) determined on a cumulative basis equal to: 

(a) the sum (which shall not be less than zero), without duplication,
of: 
 (i) the Retained Excess Cash Flow Amount at the Reference Time,
plus 
 (ii) the aggregate net cash proceeds received after the Closing
Date and at or prior to the Reference Time of new public or private Equity Issuances of Holdings, plus 
 (iii) the net value of Indebtedness and Disqualified Equity Interests incurred after the Closing Date and at or prior to the Reference Time exchanged or converted into Qualified Equity Interests,
plus 
 (iv) the net cash proceeds received by Holdings and its
Restricted Subsidiaries after the Closing Date and at or prior to the Reference Time from the Disposition of any Investment made using the Available Amount Basket (up to the amount, when combined with any amount set forth in clause (v) below, of the
original Investment), plus 
 (v) to the extent not already included or
reflected in the Retained Excess Cash Flow Amount, the aggregate amount of any returns, profits, distributions and similar amounts received in cash or Cash Equivalents by Holdings and its Restricted Subsidiaries after the Closing Date and at or
prior to the Reference Time on any Investment made using the Available Amount Basket (up to the amount, when combined with any amount set forth in clause (iv) above, of the original Investment), plus 

(vi) to the extent not already included or reflected in the Retained Excess Cash Flow Amount, the amount of any
Investment by Holdings or any of its Restricted Subsidiaries in any Unrestricted Subsidiary made using the Available Amount Basket that has been re-designated as a Restricted Subsidiary or that has been merged, amalgamated or consolidated with or
into Holdings or any of its Restricted Subsidiaries after the Closing Date and at or prior to the Reference Time (up to the lesser of (A) the fair market value (as determined in good faith by Holdings) of the Investment of Holdings and its
Restricted Subsidiaries in such Unrestricted Subsidiary at the time of such re-designation or merger, amalgamation or consolidation and (B) the fair market value of the original Investment by Holdings and its Restricted Subsidiaries in such
Unrestricted Subsidiary), minus 

  
 4 

 (b) the sum,
without duplication, of: 
 (i) the aggregate amount of Restricted Payments made using the
Available Amount Basket prior to the Reference Time; plus 
 (ii) the
aggregate amount of Investments made using the Available Amount Basket prior to the Reference Time; plus 
 (iii) the aggregate amount of prepayments of Indebtedness made using the Available Amount Basket prior to the Reference Time. 

“Base Rate” means, for any day, a fluctuating rate per annum equal to the highest of (a) the rate of interest
publicly announced by the Administrative Agent as its “prime rate” in effect at its principal office in New York City on such day, (b) the Federal Funds Effective Rate in effect on such day, plus 0.50% per annum and (c) in
respect of the Term Loans only, the LIBO Rate on such day for an Interest Period of one month commencing on such date plus 1.000.75% per annum. “Base Rate,” when used in reference to any Loan or
Borrowing, refers to whether such Loan, or the Loans comprising such Borrowing, are bearing interest at a rate determined by reference to the Base Rate. 
 “Bermuda Borrower” has the meaning assigned to such term in the preamble hereto. 
 “Bermuda Revolving Borrowing Amount” has the meaning assigned to such term in Section 2.01(b). 
 “Bermuda Revolving Loan” means a revolving loan made to the Bermuda Borrower pursuant to Section 2.01(b)(ii). 

“Bermuda Term Borrowing Amount” has the meaning assigned to such term in Section 2.01(a). 

“Bermuda Term Loan” means a term loan made to the Bermuda Borrower pursuant to Section 2.01(a)(ii).

 “Board” means the Board of Governors of the Federal Reserve System of the United States of America.

 “Board of Directors” means (a) with respect to a corporation, the board of directors of the corporation
and (b) with respect to any other Person, the board of directors or other similar body and (except if used in the definition of “Change in Control”) committee or Person of such Person serving a similar function. 

“Borrower Materials” has the meaning assigned to such term in Section 5.01. 

“Borrowers” has the meaning assigned to such term in the preamble hereto. 

“Borrowing” means (a) Loans (other than Swingline Loans) made to the same Borrower(s) of the same Class and Type,
made, converted or continued on the same date and, in the case of Eurodollar Loans, as to which a single Interest Period is in effect, or (b) a Swingline Loan. 
 “Borrowing Request” means a request by a Borrower for a Borrowing in accordance with Section 2.03 or 2.04. 

“Business Day” means any day other than a Saturday, Sunday or other day on which commercial banks are authorized to
close under the Laws of, or are in fact closed in, the state where the Administrative Agent’s Office is located and, if such day relates to any Eurodollar Loan, means any such day that is also a London Banking Day. 

  
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 “Capital Expenditures” means, with respect to any Person for any period,
any expenditure in respect of the purchase or other acquisition of any fixed or capital asset (excluding normal replacements and maintenance which are properly charged to current operations). 

“Capital Lease Obligations” of any Person means the obligations of such Person to pay rent or other amounts under any
lease of (or other arrangement conveying the right to use) real or personal property, or a combination thereof, which obligations are required to be classified and accounted for as capital leases on a balance sheet of such Person under GAAP as in
effect on the Closing Date, and the amount of such obligations as of any date shall be the capitalized amount thereof determined in accordance with GAAP as in effect on the Closing Date that would appear on a balance sheet of such Person prepared as
of such date. 
 “Cash Collateralize” means to pledge and deposit with or deliver to the Administrative Agent,
for the benefit of the applicable Issuing Bank and the Revolving Lenders, as collateral for the L/C Exposures, cash or deposit account balances pursuant to documentation in form and substance reasonably satisfactory to the Administrative Agent and
the applicable Issuing Bank (which documents are hereby consented to by the Revolving Lenders). “Cash Collateral” shall have a meaning correlative to the foregoing and shall include the proceeds of such cash collateral and other
credit support. Cash Collateral shall be maintained in blocked, non-interest bearing deposit accounts with the Administrative Agent, in the name of the Administrative Agent. 
 “Cash Equivalents” means: 
 (a) direct obligations
of, or obligations the principal of and interest on which are unconditionally guaranteed by, the United States of America (or by any agency or instrumentality thereof to the extent such obligations are backed by the full faith and credit of the
United States of America), in each case maturing within one year from the date of acquisition thereof; 
 (b)
investments in commercial paper maturing within one year from the date of acquisition thereof and having, at such date of acquisition, a credit rating of at least “A-1” from S&P or “P-1” from Moody’s; 

(c) marketable short-term money market and similar securities having a rating of at least “A-2” from S&P or
“P-2” from Moody’s (or, if at the time neither S&P or Moody’s shall be rating such obligations, an equivalent rating from another rating agency satisfactory to the Administrative Agent) and in each case maturing within one
year from the date of acquisition thereof; 
 (d) investments in certificates of deposit, bankers’
acceptances, time deposits and eurodollar time deposits maturing within one year from the date of acquisition thereof issued or guaranteed by or placed with, and money market deposit accounts issued or offered by, any office of (x) any
commercial bank organized under the laws of the United States of America or any state thereof which has a combined capital and surplus and undivided profits of not less than U.S. $500,000,000 or (y) any Lender hereunder; 

(e) fully collateralized repurchase agreements with a term of not more than 30 days for securities described in clause
(a) of this definition and entered into with a financial institution satisfying the criteria described in clause (d) of this definition; 
 (f) money market funds that (i) (x) comply with the criteria set forth in Securities and Exchange Commission Rule 2a-7 under the Investment Company Act of 1940, as amended, and
(y) substantially all of whose assets are invested in the types of assets described in clauses (a) through (e) of this definition or (ii) are issued or offered by any of the Lenders hereunder; 

(g) foreign investments substantially comparable to any of the foregoing in connection with managing the cash of any
Foreign Subsidiary; 

  
 6 

 (h) readily marketable direct obligations issued by any state, commonwealth
or territory of the United States of America or any political subdivision or taxing authority thereof having an “A” rating from either S&P or Moody’s with maturities of one year or less from the date of acquisition; 

(i) investments with weighted average life to maturities of one year or less from the date of acquisition in money market
funds rated “A” (or the equivalent thereof) or better by S&P or “A” (or the equivalent thereof) or better by Moody’s and in each case in U.S. dollars; 

(j) short-term obligations issued by entities organized under the Laws of the People’s Republic of China, the
Republic of India or the United Mexican States, which, in each case, are given the highest credit rating by independent rating agencies operating in those respective jurisdictions recognized as the leading credit rating agencies in such
jurisdictions by the Administrative Agent; and 
 (k) other investments (not made for speculative purposes with
respect to currency exchange rates) of substantially the same type, maturity and liquidity and issued by comparable governmental entities and obligors and having at least the same creditworthiness as the investments and obligors listed in clauses
(a) through (j) above denominated in the currency of any jurisdiction in which any Subsidiary of Holdings conducts its operations. 
 “Cash Management Agreement” means any agreement or other instrument governing Cash Management Obligations. 
 “Cash Management Bank” means any Person that was an Agent or a Lender or an Affiliate of an Agent or a Lender (x) on the Closing Date or in connection with the initial syndication of
the Loans or (y) at the time it enters into a Cash Management Agreement, in its capacity as a party thereto. 

“Cash Management Obligations” means obligations owed by Holdings or any Restricted Subsidiary to any Lender, any
Affiliate of a Lender or a Cash Management Bank in respect of (1) any overdraft and related liabilities arising from treasury, depository and cash management services or any automated clearing house transfers of funds and
(2) Holdings’ or any Restricted Subsidiary’s participation in commercial (or purchasing) card programs at a Lender or any Affiliate of a Lender or a Cash Management Bank (“card obligations”). 

“Cashless Option Lender” means each Term Lender that executed and delivered a Consent to Amendment
No. 1 under the “Cashless Settlement Option” thereto. 
 “Casualty Event” means any
event that gives rise to the receipt by Holdings or any Restricted Subsidiary of any insurance proceeds or condemnation awards in respect of any Property. 
 “CFC” means a “controlled foreign corporation” within the meaning of Section 957(a) of the Code. 
 “Change in Control” means an event or series of events by which: 
 (a) any “person” or “group” (as such terms are used in Sections 13(d) and 14(d) of the Securities Exchange Act of 1934, but excluding any employee benefit plan of such person or its
subsidiaries, and any person or entity acting in its capacity as trustee, agent or other fiduciary or administrator of any such plan) other than the Equity Investors and GE becomes the “beneficial owner” (as defined in Rules 13d-3 and
13d-5 under the Securities Exchange Act of 1934, except that a person or group shall be deemed to have “beneficial ownership” of all Equity Interests that such person or group has the right to acquire, whether such right is exercisable
immediately or only after the passage of time), directly or indirectly, of more than 50% of the common Equity Interests of Holdings, or other Equity Interests (that carry unconditional or conditional entitlements to vote on the appointment of
directors or equivalent officers; provided that in the case of any such conditional entitlements, such Equity Interests shall only be included within this clause (a) upon and with effect from the time when the applicable conditions to
such entitlements are satisfied) of Holdings at any time; 

  
 7 

 (b) during any period of 24 consecutive months, a majority of the members of
the Board of Directors or other equivalent governing body of Holdings cease to be composed of individuals (i) who were members of the Board of Directors of Holdings or equivalent governing body on the first day of such period, (ii) whose
election or nomination to the Board of Directors of Holdings or equivalent governing body was approved by individuals referred to in clause (i) above constituting at the time of such election or nomination at least a majority of the Board of
Directors of Holdings or equivalent governing body or (iii) whose election or nomination to the Board of Directors of Holdings or other equivalent governing body was approved by individuals referred to in clauses (i) and (ii) above
constituting at the time of such election or nomination at least a majority of the Board of Directors of Holdings or equivalent governing body (excluding, in the case of both clause (ii) and clause (iii) any individual whose initial
nomination for, or assumption of office as, a member of the Board of Directors of Holdings or equivalent governing body occurs as a result of an actual or threatened solicitation of proxies or consents for the election or removal of one or more
directors by any person or group other than a solicitation for the election of one or more directors by or on behalf of the Board of Directors of Holdings); or 
 (c) Holdings shall cease, directly or indirectly, to own and control legally and beneficially all of the Equity Interests in each of the Borrowers. 

“Change in Law” means (a) the adoption of any law, treaty, rule or regulation after the date of this Agreement,
(b) any change in any law, treaty, rule or regulation or in the interpretation or application thereof by any Governmental Authority after the date of this Agreement or (c) compliance by any Lender or any Issuing Bank (or, for purposes of
Section 2.13(b), by any lending office of such Lender or by such Lender’s or such Issuing Bank’s holding company, if any) with any request, guideline or directive (whether or not having the force of law) of any Governmental
Authority made or issued after the date of this Agreement; provided that notwithstanding anything herein to the contrary, (x) the Dodd-Frank Wall Street Reform and Consumer Protection Act and all requests, rules, guidelines or directives
thereunder or issued in connection therewith and (y) all requests, rules, guidelines or directives promulgated by the Bank for International Settlements, the Basel Committee on Banking Supervision (or any successor or similar authority) or the
United States or foreign regulatory authorities, in each case pursuant to Basel III, shall in each case be deemed to be a “Change in Law,” regardless of the date enacted, adopted or issued. 

“Charges” has the meaning assigned to such term in Section 9.14. 

“Class” when used in reference to (a) any Loan or Borrowing, refers to whether such Loan, or the Loans comprising
such Borrowing, are Domestic Revolving Loans, Bermuda Revolving Loans, Swingline Loans, Domestic Term Loans, Domestic Term B-1 Loans, Bermuda Term Loans, Incremental Term Loans of any series, Extended Term Loans of any series, Loans
pursuant to any series of Extended Revolving Commitments, Other Revolving Credit Loans, Other Term Loans or Swingline Loans and (b) any Commitment, refers to whether such Commitment is a Term Loan Commitment, Additional Term B-1 Loan
Commitment, Increased Commitment, Revolving Commitment, Extended Revolving Commitment of any series, Other Revolving Credit Commitment or Other Term Commitment. Other Term Commitments, Other Term Loans and Other Revolving Credit Commitments
(and the Other Revolving Credit Loans made pursuant thereto) that have different terms and conditions shall be construed as different Classes; and when used in reference to any Lender, refers to whether such Lender has a Loan or Commitment with
respect to a particular Class. 
 “Closing Date” means the date on which the conditions specified in
Section 4.01 of this Agreement were satisfied, which date was August 30 ,30, 2012. 
 “Code” means the U.S. Internal Revenue Code of 1986, as amended from time to time. 
 “Collateral” means all the “Collateral,” “Pledged Collateral,” or any equivalent term, as defined in any Collateral Document. 

“Collateral Agent” means Morgan Stanley Senior Funding, Inc. in its capacity as collateral agent under any of the
Collateral Documents or any successor or replacement collateral agent. 

  
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 “Collateral Documents” means, collectively, the US Pledge Agreement, the
Mauritius Pledge Agreements, the Security Agreement, the Intercompany Subordination Agreement and each of the collateral assignments, security agreements, pledge agreements, subordination agreements or other similar agreements and all supplements
with respect to the foregoing delivered to the Administrative Agent and/or the Collateral Agent pursuant to Section 5.09 or otherwise required (whether as of the Closing Date or thereafter) by any of the foregoing agreements, and each of
the other agreements, instruments or documents that creates or purports to create a Lien in favor of the Collateral Agent for the benefit of the Secured Parties. 
 “Commitment” means a Revolving Commitment, Extended Revolving Commitment, Term Loan Commitment, Additional Term B-1 Loan Commitment, Increased Commitment, Other Revolving
Credit Commitment or Other Term Commitment, as the context may require. 
 “Commodity Exchange Act” means the
Commodity Exchange Act (7 U.S.C. § 1 et seq.), as amended from time to time, and any successor statute. 
 “Compliance Certificate” means a certificate substantially in the form of Exhibit F. 
 “Consolidated EBITDA” means, for any Test Period, Consolidated Net Income plus: 
 (a) the following, without duplication, to the extent deducted in calculating such Consolidated Net Income: 
 (i) Consolidated Interest Charges, 
 (ii) the provision for
Federal, state, local and foreign income taxes payable, 
 (iii) depreciation and amortization expense,

 (iv) non-recurring expenses reducing such Consolidated Net Income in such period, 

(v) non-cash expenses reducing such Consolidated Net Income in such period, 

(vi) the amount of any restructuring charge or reserve, integration cost or any expense or cost associated with
consolidating facilities, establishing new facilities or closing facilities or any cost or expense associated with realigning, consolidating or terminating personnel or any cost or expense associated with contract termination or information
technology integration or establishment, including any one-time costs incurred in connection with acquisitions, 

(vii) the amount of “run rate” cost savings, operating expense reductions and cost-saving synergies projected by
Holdings in good faith to be realized as a result of mergers, amalgamations, acquisitions and other business combinations, divestitures, Dispositions, restructurings, cost savings initiatives and other similar initiatives consummated by Holdings or
any Restricted Subsidiary completed or expected in good faith to be completed within twelve months after the date any such transaction is consummated (to the extent Holdings reasonably expects to realize such cost savings, reductions or synergies
within twelve months of taking such action) (which cost-savings, reductions and synergies shall be added to Consolidated EBITDA until fully realized and calculated on a pro forma basis as though such cost savings, reductions and synergies had been
realized on the first day of the relevant period), net of the amount of actual benefits realized from such actions; provided that (A) no cost savings, reductions or synergies shall be added pursuant to this clause (vii) to the
extent duplicative of any expenses or charges relating to such cost savings, reductions and synergies that are included in this definition of “Consolidated EBITDA” or otherwise given pro forma effect and (B) the aggregate amount of
cost savings, reductions and synergies added pursuant to this clause (vii) shall not exceed 15% of Consolidated EBITDA for such Test Period (calculated prior to giving effect to such adjustments); and minus  

  
 9 

 (b) the following, without duplication, to the extent included in
calculating such Consolidated Net Income: 
 (i) Federal, state, local and foreign income tax credits,

 (ii) all non-cash items increasing Consolidated Net Income, 

(iii) non-recurring items increasing such Consolidated Net Income and 

(iv) non-cash expenses (whether non-recurring or otherwise) reducing Consolidated Net Income in a prior period, included
in (or added back in) the calculation of Consolidated EBITDA for such prior period, that become cash expenses or otherwise payable in cash in such Test Period, in each of clauses (a) and (b), of or by Holdings and its Restricted Subsidiaries
(on a consolidated basis) for such Test Period; 
 provided that in the calculation of Consolidated EBITDA, if during any Test Period
(or, in the case of pro forma calculations, during the period from the last day of such Test Period to and including the date as of which such calculation is made) Holdings or any of its Restricted Subsidiaries shall have made a Disposition or a
Permitted Acquisition, Consolidated EBITDA for such Test Period shall be calculated after giving effect thereto on a Pro Forma Basis giving effect, without duplication, to projected or anticipated cost savings, operating expense reductions and
cost-saving synergies, subject to the limitation set forth in clause (vii) above and solely to the extent such cost savings, operating expense reductions and cost-saving synergies have been realized or for which all steps necessary for
realization have been taken or are reasonably expected to be taken within twelve months after the date any such transaction is consummated, in each case as certified by a Responsible Officer of Holdings in good faith. For purposes of determining
compliance with any financial test or ratio hereunder (including any incurrence test), (x) Consolidated EBITDA of any Unrestricted Subsidiary that is converted into a Restricted Subsidiary shall be included in determining Consolidated EBITDA of
Holdings and its Restricted Subsidiaries for any period and (y) Consolidated EBITDA of any Restricted Subsidiary that is converted into an Unrestricted Subsidiary during such period shall be excluded in determining Consolidated EBITDA of
Holdings and its Restricted Subsidiaries for any period. 
 “Consolidated Funded Indebtedness” means, as of any
date of determination, for Holdings and its Restricted Subsidiaries on a consolidated basis, the sum, without duplication, of (a) the outstanding principal amount of all obligations for borrowed money (including such obligations hereunder) and
all obligations evidenced by bonds, debentures, notes, loan agreements or other similar instruments, (b) all purchase money Indebtedness, (c) all obligations, other than intercompany items, in respect of the deferred purchase price of
property or services (excluding accounts payable incurred in the ordinary course of business, any purchase price adjustment or earn-out obligation except to the extent such obligation is a liability on the balance sheet of Holdings and its
Restricted Subsidiaries in accordance with GAAP at the time initially incurred and deferred or equity compensation arrangements payable to directors, officers or employees), (d) all Capital Lease Obligations and Synthetic Lease Obligations of
Holdings and its Restricted Subsidiaries, (e) all obligations, contingent or otherwise, in respect of letters of credit, banker’s acceptances or letters of guaranty, in each case supporting outstanding Indebtedness, (f) all Guarantees
with respect to outstanding Indebtedness of the types specified in clauses (a) through (e) above of Persons other than Holdings or any Restricted Subsidiary thereof, and (g) all Indebtedness of the types referred to in clauses
(a) through (f) above of any other entity (including any partnership or joint venture (other than a joint venture that is itself a corporation or limited liability company) in which Holdings or any Restricted Subsidiary thereof is a
general partner or joint venturer) to the extent that Holdings or any Restricted Subsidiary has any express actual or contingent liability therefor as a result of Holdings’ or such Restricted Subsidiary’s ownership interest in or other
relationship with such entity and pursuant to contractual arrangements, except to the extent the terms of such Indebtedness provide that such Person is not liable therefor. 
 “Consolidated Interest Charges” means, for any Test Period, the sum of (a) all interest, debt discount, financing fees, letter of credit fees and capitalized interest (including in
connection with the deferred purchase price of assets), in each case, to the extent treated as interest in accordance with GAAP, (b) the portion of rent or similar expense under Capital Lease Obligations and Synthetic Lease Obligations that is
treated as interest in accordance with GAAP and (c) net payments made (or less net payments received) in respect of Swap Agreements permitted under this Agreement designed to hedge or protect against interest rate fluctuations, in each
case, of or by Holdings and its Restricted Subsidiaries (on a consolidated basis) for such Test Period. 

  
 10 

 “Consolidated Leverage Ratio” means, as of any date of determination, the
ratio of (a) Consolidated Funded Indebtedness as of such date minus unrestricted cash and Cash Equivalents on Holdings’ and its Restricted Subsidiaries’ consolidated balance sheet to (b) Consolidated EBITDA for the most
recent Test Period ended on or prior to such date of determination. 
 “Consolidated Net Income” means, for any
Test Period, the net income or loss of Holdings and its Restricted Subsidiaries on a consolidated basis for such Test Period, excluding, without duplication, (a) any after-tax extraordinary items of gain or loss, (b) the cumulative effect
of a change in accounting principles during such period to the extent included in Consolidated Net Income, (c) any income (loss) for such period attributable to the early extinguishment of Indebtedness, Swap Agreements or other derivative
instruments or (d) accruals and reserves (and any adjustments in such accruals or reserves) that are established or adjusted as a result of the Transactions or Permitted Acquisitions in accordance with GAAP or changes as a result of the
adoption or modification of accounting policies during such period, any financial advisory fees, accounting fees, legal fees and other similar advisory and consulting fees and related out-of-pocket expenses and underwriting fees, discounts and
commissions of Holdings or any Restricted Subsidiary incurred in connection with a Permitted Acquisition; provided that there shall be excluded from the calculation of Consolidated Net Income for any period (i) the income (or loss) of
any Person (other than any Restricted Subsidiary) in which any other Person (other than Holdings or any of its Restricted Subsidiaries) has an ownership interest, except to the extent that any such income is actually distributed in cash to Holdings
or such Restricted Subsidiary during such period, (ii) the income (or loss) of any Person accrued prior to the date it becomes a Restricted Subsidiary of Holdings or is merged or amalgamated with or into or consolidated with Holdings or any of
its Restricted Subsidiaries or that Person’s assets are acquired by Holdings or any of its Restricted Subsidiaries, except as provided in the definitions of “Consolidated EBITDA” and “Pro Forma Basis” herein, and
(iii) the income of any Restricted Subsidiary of Holdings (other than a Restricted Subsidiary of Holdings that is a Guarantor) to the extent that the declaration or payment of Restricted Payments or similar distributions by that Restricted
Subsidiary of that income is not at the time permitted by operation of the terms of its charter or any agreement, instrument, judgment, decree, order, statute, rule or governmental regulation applicable to that Restricted Subsidiary. There shall be
excluded from Consolidated Net Income for any period the effects from applying purchase accounting, including applying purchase accounting to inventory, property and equipment, software and other intangible assets and deferred revenue required or
permitted by GAAP and related authoritative pronouncements (including the effects of such adjustments pushed down to the Borrowers and the Restricted Subsidiaries), as a result of the Transactions, any acquisition consummated prior to the Closing
Date and any Permitted Acquisition or the amortization or write-off of any amounts thereof. 
 “Consolidated Secured
Leverage Ratio” means, as of any date of determination, the ratio of (a) Consolidated Funded Indebtedness which is secured by a Lien on the assets or Property of Holdings or any of its Restricted Subsidiaries minus unrestricted
cash and Cash Equivalents on Holdings’ and its Restricted Subsidiaries’ consolidated balance sheet to (b) Consolidated EBITDA for the most recent Test Period ended on or prior to such date of determination. 

“Consolidated Total Assets” means, as at any date, the total assets of Holdings and its Restricted Subsidiaries
(determined on a consolidated basis without duplication in accordance with GAAP) that would be shown as total assets on a consolidated balance sheet of Holdings and its Restricted Subsidiaries after eliminating all amounts properly attributable to
minority interests, if any, in the stock and surplus of Subsidiaries. 
 “Consolidated Working Capital” means,
at any date, the excess of (a) the sum of all amounts (other than cash and Cash Equivalents) that would, in conformity with GAAP, be set forth opposite the caption “total current assets” (or any like caption) on a consolidated balance
sheet of Holdings and the Restricted Subsidiaries at such date, over (b) the sum of all amounts that would, in conformity with GAAP, be set forth opposite the caption “total current liabilities” (or any like caption) on a consolidated
balance sheet of Holdings and the Restricted Subsidiaries on such date, including deferred revenue but excluding, without duplication, (i) the current portion of any Funded Debt, (ii) all Indebtedness consisting of Loans to the extent
otherwise included therein and (iii) the current portion of interest. 

  
 11 

 “Contractual Obligation” means, as to any Person, any provision of any
security issued by such Person or of any agreement, instrument or other undertaking to which such Person is a party or by which it or any of its property is bound. 
 “Control” means, with respect to any Person, the power, directly or indirectly, to direct or cause the direction of the management and policies of such Person, whether by contract or
otherwise. “Controlling” and “Controlled” have meanings correlative thereto. “Credit Agreement Refinancing Indebtedness” means (a) Permitted First Priority Refinancing Debt, (b) Permitted
Second Priority Refinancing Debt, (c) Permitted Unsecured Refinancing Debt and/or (d) Other Term Loans or Other Revolving Credit Commitments obtained pursuant to a Refinancing Amendment (including the corresponding Other Revolving Credit
Loans incurred pursuant to such Other Revolving Credit Commitments), in each case, issued, incurred or otherwise obtained (including by means of the extension or renewal of existing Indebtedness) in exchange for, or to extend, renew, replace or
refinance, in whole or in part (for the avoidance of doubt, any Credit Agreement Refinancing Indebtedness incurred to refinance existing Term Loans, Revolving Commitments or Revolving Loans of any Class in part shall qualify as Credit Agreement
Refinancing Indebtedness), existing Term Loans of any Class or (in the case of Other Revolving Credit Commitments obtained pursuant to a Refinancing Amendment) Revolving Commitments and Revolving Loans of any Class hereunder (including any
successive Credit Agreement Refinancing Indebtedness) (“Refinanced Debt”); provided that (i) such Credit Agreement Refinancing Indebtedness (including, if such Credit Agreement Refinancing Indebtedness includes any Other
Revolving Credit Commitments, the unused portion of such Other Revolving Credit Commitments) is in an original aggregate principal amount not greater than the aggregate principal amount of the Refinanced Debt (and, in the case of Refinanced Debt
consisting, in whole or in part, of unused Revolving Commitments or Other Revolving Credit Commitments, the amount thereof) plus the amount of all accrued and unpaid interest, reasonable fees, expenses and premiums payable in connection therewith
including professional and transactional fees, (ii) such Credit Agreement Refinancing Indebtedness does not mature earlier than and, except in the case of Other Revolving Credit Commitments, has a Weighted Average Life to Maturity equal to or
greater than the Refinanced Debt, (iii) the other terms and conditions of such Credit Agreement Refinancing Indebtedness (excluding pricing terms (including any pricing “most favored nation” provisions) and optional prepayment or
redemption terms) are substantially identical to, or less favorable to the investors providing such Indebtedness than those applicable to the Refinanced Debt (except for covenants or other provisions applicable only to periods after the Latest
Maturity Date existing at the time of such refinancing) and (iv) unless such Credit Agreement Refinancing Indebtedness is incurred solely by means of extending or renewing then existing Indebtedness described in clause (a), (b) or
(c) above without resulting in Net Cash Proceeds, such Refinanced Debt shall be repaid, defeased or satisfied and discharged, and all accrued interest, fees and premiums (if any) in connection therewith shall be paid, substantially concurrently
with the issuance, incurrence or obtaining of such Credit Agreement Refinancing Indebtedness; provided that to the extent that such Refinanced Debt consists, in whole or in part, of Revolving Commitments or Other Revolving Credit Commitments
of any Class (or Revolving Loans, Other Revolving Credit Loans or Swingline Loans incurred pursuant to any Revolving Commitments or Other Revolving Credit Commitments of any Class), such Revolving Commitments or Other Revolving Credit Commitments,
as applicable, shall be terminated, and all accrued fees in connection therewith shall be paid, on the date such Credit Agreement Refinancing Indebtedness is issued, incurred or obtained. 

“Credit Event” means each of the following: (a) a Borrowing and (b) any issuance, renewal or amendment
increasing the amount of any Letter of Credit. 
 “Credit Exposure” means, as to any Lender at any time, the
sum of (a) such Lender’s Revolving Credit Exposure at such time, plus (b) an amount equal to the aggregate principal amount of its Term Loans outstanding at such time. 

“Debtor Relief Laws” means the Bankruptcy Code of the United States, and all other liquidation, conservatorship,
bankruptcy, assignment for the benefit of creditors, moratorium, rearrangement, receivership, insolvency, reorganization, or similar debtor relief Laws of the United States or other applicable jurisdictions from time to time in effect and affecting
the rights of creditors generally. 
 “Default” means any event or condition which constitutes an Event of
Default or, which upon notice, lapse of time or both would, unless cured or waived, become an Event of Default. 

“Default Rate” has the meaning assigned to such term in Section 2.11(c). 

  
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 “Defaulting Lender” means, subject to Section 2.22(b), any
Lender that, as determined by the Administrative Agent, (a) has failed to (i) fund all or any portion of any Class of Loans within two Business Days of the date such Loans were required to be funded hereunder unless such Lender notifies
the Administrative Agent and the Borrowers in writing that such failure is the result of such Lender’s determination that one or more conditions precedent to funding (each of which conditions precedent, together with any applicable default,
shall be specifically identified in such writing) has not been satisfied or (ii) pay to the Administrative Agent, any Issuing Bank, the Swingline Lender or any other Lender any other amount required to be paid by it hereunder (including in
respect of its participation in Letters of Credit or Swingline Loans) within two Business Days of the date when due, (b) has notified the Borrowers, the Administrative Agent or any Issuing Bank or Swingline Lender in writing that it does not
intend to comply with its funding obligations hereunder or generally under other agreements in which it has committed to extend credit, or has made a public statement to that effect (unless such writing or public statement relates to such
Lender’s obligation to fund a Loan hereunder and states that such position is based on such Lender’s determination that a condition precedent to funding (which condition precedent, together with any applicable default, shall be
specifically identified in such writing or public statement) cannot be satisfied), (c) has failed, within three Business Days after written request by the Administrative Agent or the Borrowers, to confirm in writing to the Administrative Agent
and the Borrowers that it will comply with its prospective funding obligations hereunder (provided that such Lender shall cease to be a Defaulting Lender pursuant to this clause (c) upon receipt of such written confirmation by the
Administrative Agent and the Borrowers), or (d) after the date of this Agreement, has, or has a direct or indirect parent company that has, (i) become the subject of a proceeding under any Debtor Relief Law, or (ii) had appointed for
it a receiver, custodian, conservator, trustee, administrator, assignee for the benefit of creditors or similar Person charged with reorganization or liquidation of its business or assets, including the Federal Deposit Insurance Corporation or any
other state or Federal regulatory authority acting in such a capacity; provided that a Lender shall not be a Defaulting Lender solely by virtue of the ownership or acquisition of any Equity Interest in that Lender or any direct or indirect
parent company thereof by a Governmental Authority so long as such ownership interest does not result in or provide such Lender with immunity from the jurisdiction of courts within the United States or from the enforcement of judgments or writs of
attachment on its assets or permit such Lender (or such Governmental Authority) to reject, repudiate, disavow or disaffirm any contracts or agreements made with such Lender. Any determination by the Administrative Agent that a Lender is a Defaulting
Lender under any one or more of clauses (a) through (d) above shall be conclusive and binding absent manifest error, and such Lender shall be deemed to be a Defaulting Lender upon delivery of written notice of such determination to the
Borrowers, each Issuing Bank, the Swingline Lender and each Lender. If the Borrowers, the Administrative Agent, the Swingline Lender and each Issuing Bank agree in writing that a Lender is no longer a Defaulting Lender, the Administrative Agent will
so notify the parties hereto, whereupon as of the effective date specified in such notice and subject to any conditions set forth therein (which may include arrangements with respect to any Cash Collateral), that Lender (if it is a Revolving Lender)
will, to the extent applicable, purchase at par that portion of outstanding Revolving Loans of the applicable Class of the other Lenders or take such other actions as the Administrative Agent may determine to be necessary to cause the Revolving
Loans of the applicable Class and funded and unfunded participations in Letters of Credit and Swingline Loans of the applicable Class to be held pro rata by the Revolving Lenders in accordance with the Commitments with respect to the applicable
Class of Revolving Loans, whereupon such Lender, if applicable, will cease to be a Defaulting Lender; provided that no adjustments will be made retroactively with respect to fees accrued or payments made by or on behalf of the Borrowers while
that Lender was a Defaulting Lender; and provided, further, that except to the extent otherwise expressly agreed by the affected parties, no change hereunder from Defaulting Lender to Lender will constitute a waiver or release of any
claim of any party hereunder arising from that Lender’s having been a Defaulting Lender. 
 “Disclosed
Matters” means the matters disclosed in Schedule 3.07. 
 “Disposition” means, with respect to
any Property, any sale, lease, sale and leaseback, transfer or other disposition thereof, but excluding licenses and leases entered into in the ordinary course of business or that are customarily entered into by companies in the same or similar
lines of business. The terms “Dispose” and “Disposed of” shall have correlative meanings. 

“Disqualified Equity Interests” means any Equity Interest which, by its terms (or by the terms of any security or other
Equity Interests into which it is convertible or for which it is exchangeable), or upon the happening of any event or condition (a) matures or is mandatorily redeemable (other than solely for Qualified Equity Interests and cash in lieu of
fractional shares of such Qualified Equity Interests), pursuant to a sinking fund obligation or otherwise (except as a result of a change of control, public equity offering or asset disposition so long as any rights of the holders

  
 13 

 
thereof upon the occurrence of a change of control, public equity offering or asset disposition event shall be subject to the prior repayment in full of the Loans and all other Obligations that
are accrued and payable and the termination of the Commitments and the expiration, cancellation, termination or cash collateralization of any Letters of Credit in accordance with the terms hereof), (b) is redeemable at the option of the holder
thereof (other than solely for Qualified Equity Interests and cash in lieu of fractional shares if such Qualified Equity Interests and except as permitted in clause (a) above), in whole or in part, (c) requires the scheduled payments of
dividends in cash (for this purpose, dividends shall not be considered required if the issuer has the option to permit them to accrue, cumulate, accrete or increase in liquidation preference or if the issuer has the option to pay such dividends
solely in Qualified Equity Interests) or (d) is or becomes convertible into or exchangeable for Indebtedness or any other Equity Interests that would constitute Disqualified Equity Interests, in each case of clauses (a)-(d), prior to the date
that is 91 days after the Term Loan Maturity Date. 
 “Dividend” has the meaning assigned to such term in the
preamble. 
 “Documentation Agent” means Citigroup Global Markets Inc., as documentation agent, in its capacity
as such. 
 “Dollar Equivalent” means, at any time, (a) with respect to any amount denominated in Dollars,
such amount, and (b) with respect to any amount denominated in any Alternative Currency, the equivalent amount thereof in Dollars as determined by the Administrative Agent or the applicable Issuing Bank, as the case may be, at such time on the
basis of the Spot Rate (determined in respect of the most recent Revaluation Date) for the purchase of Dollars with such Alternative Currency. 
 “Dollars” or “$” refers to lawful money of the United States of America. 
 “Domestic Borrowers” has the meaning assigned to such term in the preamble hereto. 
 “Domestic Revolving Borrowing Amount” has the meaning assigned to such term in Section 2.01(b). 
 “Domestic Revolving Loan” means a revolving loan made to the Domestic Borrowers pursuant to Section 2.01(b)(i). 

“Domestic Subsidiary” means any Subsidiary that is organized under the laws of the United States, any state thereof or
the District of Columbia other than (a) any such Subsidiary that is a Subsidiary of a Foreign Subsidiary that is a CFC or (b) any Relevant Disregarded Entity. 
 “Domestic Term Borrowing Amount” has the meaning assigned to such term in Section 2.01(a). 
 “Domestic Term Loan” means a term loan made to the Domestic Borrowers pursuant to Section 2.01(a)(i). 
 “Domestic Term B-1 Loan” means the Other Term Loans made by the applicable Lenders to the Domestic Borrowers pursuant to Section 2.01(c), which replaced Domestic Term Loans on the
Amendment No. 1 Effective Date . The aggregate amount of Domestic Term B-1 Loans as of the Amendment No. 1 Effective Date is $675,000,000. 
 “Eligible Assignee” means any Person that meets the requirements to be an assignee under Sections 9.04(b)(iii) and (v) (subject to such consents, if any, as may be
required under Section 9.04(b)(iii)). 
 “Eligible Subsidiary” has the meaning assigned to such
term in Section 5.09. 
 “Environmental Laws” means all laws, rules, regulations, codes,
ordinances, orders, decrees, judgments, injunctions, notices or binding agreements issued, promulgated or entered into by any Governmental Authority, imposing liability or standards of conduct concerning protection of the environment, preservation
or reclamation of natural resources, the management, Release or threatened Release of any Hazardous Material or the effect of Hazardous Materials on the environment or on health and safety. 

  
 14 

 “Environmental Liability” means any liability, contingent or otherwise
(including any liability for damages, costs of environmental remediation, fines, penalties or indemnities), of Holdings or any Subsidiary directly or indirectly resulting from or based upon (a) violation of any Environmental Law, (b) the
generation, use, handling, transportation, storage, treatment or disposal of any Hazardous Materials, (c) exposure to any Hazardous Materials, (d) the Release or threatened Release of any Hazardous Materials into the environment or
(e) any contract, agreement or other consensual arrangement pursuant to which liability is assumed or imposed with respect to any of the foregoing. 
 “Environmental Permit” means any permit, approval, identification number, license or other authorization required under any Environmental Law. 

“Equity Interests” means shares of capital stock, partnership interests, membership interests in a limited liability
company, beneficial interests in a trust or other equity ownership interests in a Person, and any warrants, options or other rights entitling the holder thereof to purchase or acquire any such equity interest. 

“Equity Investors” means (a) Wells Fargo and Company and its Affiliates, (b) General Atlantic Partners, LLC,
Oak Hill Capital Management, Inc. and (c) Bain Capital Partners, LLC and, in the case of each of clauses (a), (b) and (c), their respective affiliated funds. 
 “Equity Issuance” means (a) any sale or issuance to any Person other than a member of the Group of any Equity Interests (other than Disqualified Equity Interests) and (b) the
receipt of any cash capital contributions, whether or not paid in connection with any issuance of Equity Interests, from any Person other than a member of the Group. 
 “ERISA” means the Employee Retirement Income Security Act of 1974, as amended from time to time, and the regulations promulgated and rulings issued thereunder. 

“ERISA Affiliate” means any trade or business (whether or not incorporated) that, together with a Borrower, is treated
as a single employer under Section 414(b) or (c) of the Code or, solely for purposes of Section 302 of ERISA and Section 412 of the Code, is treated as a single employer under Section 414 of the Code. 

“ERISA Event” means (a) any “reportable event,” as defined in Section 4043 of ERISA or the
regulations issued thereunder with respect to a Plan (other than an event for which the 30-day notice period is waived by regulation); (b) with respect to any Plan, a failure to satisfy the minimum funding standard (within the meaning of
Section 412 of the Code or Section 302 of ERISA), whether or not waived; (c) the filing pursuant to Section 412(c) of the Code or Section 302(c) of ERISA of an application for a waiver of the minimum funding standard with
respect to any Plan; (d) a determination that any Plan is in “at-risk” status (as defined in Section 303(i)(4) of ERISA or Section 430(i)(4) of the Code); (e) the incurrence by a Borrower or any of the ERISA Affiliates
of any liability under Title IV of ERISA with respect to the termination of any Plan; (f) the receipt by a Borrower or any ERISA Affiliate from the PBGC or a plan administrator of any notice relating to an intention to terminate any Plan or
Plans or to appoint a trustee to administer any Plan; (g) the incurrence by a Borrower or any of the ERISA Affiliates of any liability with respect to the withdrawal or partial withdrawal of a Borrower or any ERISA Affiliate from any Plan or
Multiemployer Plan or a cessation of operations by a Borrower or an ERISA Affiliate that is treated as such a withdrawal under Section 4062(e) of ERISA; or (h) the receipt by the Borrowers or any ERISA Affiliate of any notice, or the
receipt by any Multiemployer Plan from the Borrowers or any ERISA Affiliate of any notice, concerning the imposition upon the Borrowers or any of the ERISA Affiliates of Withdrawal Liability or a determination that a Multiemployer Plan is, or is
expected to be, insolvent or in reorganization, within the meaning of Title IV of ERISA or in “endangered” or “critical” status within the meaning of Section 432 of the Code or Section 305 of ERISA. 

“Eurodollar,” when used in reference to any Loan or Borrowing, refers to whether such Loan, or the Loans comprising such
Borrowing, are bearing interest at a rate determined by reference to the LIBO Rate. 
 “Event of Default” has
the meaning assigned to such term in Article VII. 

  
 15 

 “Excess Cash Flow” means, for any Excess Cash Flow Period, the excess (if
any) of 
 (a) the sum, without duplication, of: 

(i) Consolidated Net Income for such Excess Cash Flow Period; 

(ii) an amount equal to the amount of all non-cash charges to the extent deducted in arriving at such Consolidated Net
Income; 
 (iii) decreases in Consolidated Working Capital for such Excess Cash Flow Period (other than any such
decreases arising from acquisitions and Dispositions by Holdings and the Restricted Subsidiaries completed during such Excess Cash Flow Period or the application of purchase accounting); 

(iv) an amount equal to the aggregate net non-cash loss on Dispositions by Holdings and the Restricted Subsidiaries during
such Excess Cash Flow Period (other than Dispositions in the ordinary course of business) to the extent deducted in arriving at such Consolidated Net Income; and 

(v) cash receipts in respect of Swap Agreements during such Excess Cash Flow Period to the extent not otherwise included
in Consolidated Net Income; over 
 (b) the sum, without duplication, of: 

(i) an amount equal to the amount of all non-cash credits included in arriving at such Consolidated Net Income,

 (ii) without duplication of amounts deducted pursuant to clause (vii) below in prior Excess Cash Flow
Periods, the amount of Capital Expenditures made in cash during such Excess Cash Flow Period, except to the extent that such Capital Expenditures were financed with the proceeds of Long-Term Indebtedness of Holdings or the Restricted Subsidiaries,

 (iii) the aggregate amount of all principal payments of Long-Term Indebtedness of Holdings and the Restricted
Subsidiaries (including (A) the principal component of payments in respect of Capital Lease Obligations, (B) the amount of any repayment of Term Loans of any Class pursuant to Section 2.08 and (C) the amount of any
mandatory prepayment of Term Loans of any Class pursuant to Section 2.09(b)(ii) pursuant to a Disposition that resulted in an increase to such Consolidated Net Income and not in excess of the amount of such increase) made during such
Excess Cash Flow Period, except to the extent financed with the proceeds of other Long-Term Indebtedness of Holdings or the Restricted Subsidiaries, but excluding (x) all other mandatory prepayments of Loans pursuant to
Section 2.09(b) (other than those specified in the preceding clause (iii)(C)) and (y) all prepayments in respect of the Revolving Loans of any Class or Swingline Loans, except in each case to the extent there is an equivalent
permanent reduction in such Revolving Commitments or Swingline Loans); 
 (iv) an amount equal to the aggregate
net non-cash gain on Dispositions by Holdings and the Restricted Subsidiaries during such Excess Cash Flow Period (other than Dispositions in the ordinary course of business) to the extent included in arriving at such Consolidated Net Income,

 (v) increases in Consolidated Working Capital for such Excess Cash Flow Period (other than any such increases
arising from acquisitions and Dispositions by Holdings and the Restricted Subsidiaries completed during such Excess Cash Flow Period or the application of purchase accounting), 

(vi) without duplication of amounts deducted pursuant to clause (vii) below in prior Excess Cash Flow Periods, the
aggregate amount of cash consideration paid by Holdings and the 

  
 16 

 
Restricted Subsidiaries (on a consolidated basis) in connection with Investments (including acquisitions) made during such Excess Cash Flow Period pursuant to Section 6.05 to the
extent that such Investments were financed with internally generated cash flow of Holdings and the Restricted Subsidiaries, 
 (vii) without duplication of amounts deducted from Excess Cash Flow in prior Excess Cash Flow Periods, the aggregate consideration required to be paid in cash by Holdings or any of the Restricted
Subsidiaries pursuant to binding contracts (the “Contract Consideration”) entered into prior to or during such Excess Cash Flow Period (including binding contracts for Permitted Acquisitions or Capital Expenditures) to be paid
during the period of four consecutive fiscal quarters of Holdings following the end of such Excess Cash Flow Period, provided that to the extent the aggregate amount of internally generated cash actually utilized to finance such Permitted
Acquisitions or Capital Expenditures during such period of four consecutive fiscal quarters is less than the Contract Consideration, the amount of such shortfall shall be added to the calculation of Excess Cash Flow at the end of such period of four
consecutive fiscal quarters, 
 (viii) the amount of Taxes (including penalties and interest) paid in cash or tax
reserves set aside or payable (without duplication) in such Excess Cash Flow Period to the extent they exceed the amount of Tax expense deducted in determining Consolidated Net Income for such Excess Cash Flow Period; 

(ix) the amount of Restricted Payments paid during such Excess Cash Flow Period (on a consolidated basis) by Holdings and
the Restricted Subsidiaries pursuant to Section 6.04(g), except to the extent such Restricted Payments were financed with the proceeds of Indebtedness of Holdings or the Restricted Subsidiaries (unless such Indebtedness has been repaid);

 (x) payments by Holdings and the Restricted Subsidiaries during such period in respect of long-term
liabilities of Holdings and the Restricted Subsidiaries other than Indebtedness, to the extent not already deducted from Consolidated Net Income; 
 (xi) the aggregate amount of expenditures actually made by Holdings and the Restricted Subsidiaries in cash during such period (including expenditures for the payment of financing fees) to the extent that
such expenditures are not expensed during such periods and are not deducted in calculating Consolidated Net Income; 
 (xii) the aggregate amount of any premium, make-whole or penalty payments actually paid in cash by Holdings and the Restricted Subsidiaries during such period that are made in connection with any
prepayment of Indebtedness to the extent that such payments are not deducted in calculating Consolidated Net Income; and 
 (xiii) cash expenditures in respect of Swap Agreements during such period to the extent not deducted in calculating Consolidated Net Income. 

“Excess Cash Flow Period” means each fiscal year of Holdings beginning with the fiscal year ending December 31,
2013. 
 “Excluded Subsidiary” means each of Genpact Infrastructure (Jaipur) Pvt. Ltd., Genpact Infrastructure
(Bhubaneshwar) Pvt. Ltd. and Genpact India Business Processing Pvt. Ltd., in each case as long as it is not and does not become a Material Subsidiary of Holdings and does not directly or indirectly hold or acquire any Material Subsidiary.

 “Excluded Swap Obligation” means, with respect to any Guarantor, any Swap Obligation if, and to the extent
that, all or a portion of the Guarantee of such Guarantor of, or the grant by such Guarantor of a security interest to secure, such Swap Obligation (or any Guarantee thereof) is or becomes illegal under or otherwise violates the Commodity Exchange
Act or any rule, regulation or order of the Commodity Futures  

  
 17 

 
Trading Commission (or the application or official interpretation of any thereof) by virtue of such Guarantor’s failure for any reason to constitute an “eligible contract
participant” as defined in the Commodity Exchange Act and the regulations thereunder at the time the Guarantee of such Guarantor, or the grant by such Guarantor of a security interest, becomes effective with respect to such Swap
Obligation. If a Swap Obligation arises under a master agreement governing more than one swap, such exclusion shall apply only to the portion of such Swap Obligation that is attributable to swaps for which such Guarantee or security interest is or
becomes illegal. 
 “Excluded Taxes” means, with respect to the Administrative Agent, any Lender, the
Swingline Lender, any Issuing Bank or any other recipient of any payment to be made by or on account of any obligation of any Loan Party under any Loan Document, (a) any Tax imposed on such recipient’s net income or profits (or any
franchise Tax imposed in lieu of a Tax on net income or profits) by any jurisdiction (i) as a result of such recipient being organized in or having its principal office or applicable lending office located in such jurisdiction or (ii) as a
result of any other present or former connection between such recipient and such jurisdiction (other than any connections arising from such recipient having executed, delivered, become a party to, performed its obligations under, received payments
under, received or perfected a security interest under, engaged in any other transaction pursuant to and/or enforced any Loan Document, and/or sold or assigned an interest in any Loan or Loan Document), (b) any branch profits Taxes within the
meaning of Section 884(a) of the Code, or any similar Tax, imposed by any jurisdiction described in clause (a) above, (c) in the case of a Lender (other than an assignee pursuant to a request by the Borrowers under
Section 2.17), any U.S. Federal withholding Tax that is imposed on amounts payable to such Lender pursuant to a Law in effect at the time such Lender becomes a party to this Agreement (or designates a new lending office), except to the
extent that such Lender (or its assignor, if any) was entitled, immediately prior to the time of designation of a new lending office (or assignment), to receive additional amounts from a Loan Party with respect to such withholding Tax pursuant to
Section 2.15, (d) any withholding Tax that is attributable to a recipient’s failure to comply with Section 2.15(d) and (e) any U.S. Federal withholding Taxes imposed pursuant to FATCA. 

“Existing Credit Agreement” has the meaning assigned to such term in the recitals to this Agreement. 

“Existing L/C Issuer” means Bank of America, N.A., in its capacity as issuer of the Existing Letters of Credit under the
Existing Credit Agreement. 
 “Existing Letters of Credit” means the Letters of Credit listed on Schedule
2.05. 
 “Existing Term Loan Class” has the meaning assigned to such term in Section 2.19(a).

 “Extended Revolving Commitments” means revolving credit commitments established pursuant to
Section 2.19 that are substantially identical to the Revolving Commitments except that such Revolving Commitments may have a later maturity date and different provisions with respect to interest rates and fees than those applicable to
the Revolving Commitments. 
 “Extended Term Loans” has the meaning assigned to such term in
Section 2.19(a). 
 “Extending Term Lender” has the meaning assigned to such term in
Section 2.19(c). 
 “Extension Election” has the meaning assigned to such term in
Section 2.19(c). 
 “Extension Request” has the meaning assigned to such term in
Section 2.19(a). 
 “Facility” means the Term B Facility, Term B-1
Facility, the Other Term Loan Facility, the Incremental Facility, the Revolving Credit Facility, the Letter of Credit Facility or the Other Revolving Credit Facility, as the context may require. 

“FATCA” means Sections 1471 through 1474 of the Code, as of the date of this Agreement (and any amended or successor
version thereof that is substantively comparable and not materially more onerous to comply with), and any current or future Treasury regulations or official interpretations thereof. 

  
 18 

 “Federal Funds Effective Rate” means, for any day, the rate per annum equal to the weighted
average of the rates on overnight federal funds transactions with members of the Federal Reserve System arranged by federal funds brokers on such day, as published by the Federal Reserve Bank of New York on the Business Day next succeeding such day;
provided that (a) if such day is not a Business Day, the Federal Funds Effective Rate for such day shall be such rate on such transactions on the next preceding Business Day as so published on the next succeeding Business Day, and
(b) if no such rate is so published on such next succeeding Business Day, the Federal Funds Effective Rate for such day shall be the average rate (rounded upward, if necessary, to a whole multiple of 1/100 of 1%) charged to the Administrative
Agent on such day on such transactions as determined by the Administrative Agent. 
 “Finance Party” means any
of the Administrative Agent, the Collateral Agent, any Lender (including the Swingline Lender) and any Issuing Bank. 

“Financial Covenant Event of Default” has the meaning provided in Section 7.01(d). 

“Financial Officer” means the chief financial officer, principal accounting officer, treasurer, assistant treasurer, or
controller of Holdings. 
 “First Lien Intercreditor Agreement” means the First Lien Intercreditor Agreement
substantially in the form of Exhibit H among the Loan Parties, the Administrative Agent, the Collateral Agent, one or more Senior Representatives for holders of Permitted First Priority Refinancing Debt or the Senior Representatives of
Indebtedness incurred pursuant to Sections 6.01(w) or (x) that is secured by first-priority Liens on Collateral permitted by Section 6.02(k) with such modifications as the Loan Parties, the Administrative Agent and the
Collateral Agent may reasonably agree. 
 “Foreign Benefit Arrangement” has the meaning assigned to such term
in Section 3.17(d). 
 “Foreign Lender” means any Lender, Swingline Lender or Issuing Bank that is
not a “United States” person within the meaning of Section 7701(a)(30) of the Code. 
 “Foreign
Plan” has the meaning assigned to such term in Section 3.17(d). 
 “Foreign Subsidiary”
means any direct or indirect Subsidiary of Holdings that is not a Domestic Subsidiary. 
 “Fronting Exposure”
means, at any time there is a Defaulting Lender, (a) with respect to any Issuing Bank, such Defaulting Lender’s Applicable Percentage of the outstanding L/C Exposure with respect to Letters of Credit issued by such Issuing Bank other than
L/C Exposure as to which such Defaulting Lender’s participation obligation has been reallocated to other Lenders or Cash Collateralized in accordance with the terms hereof and (b) with respect to the Swingline Lender, such Defaulting
Lender’s Applicable Percentage of Swingline Loans other than Swingline Loans as to which such Defaulting Lender’s participation obligation has been reallocated to other Lenders or Cash Collateralized in accordance with the terms hereof.

 “Fund” means any Person (other than a natural person) that is (or will be) engaged in making, purchasing,
holding or otherwise investing in commercial loans and similar extensions of credit in the ordinary course of its activities. 

“Funded Debt” means, without duplication, all indebtedness of Holdings and the Restricted Subsidiaries for borrowed
money that matures more than one year from the date of its creation or matures within one year from such date that is renewable or extendable, at the option of Holdings or any Restricted Subsidiary, to a date more than one year from such date or
arises under a revolving credit or similar agreement that obligates the lender or lenders to extend credit during a period of more than one year from such date and, in the case of the Borrowers, Indebtedness in respect of the Loans. 

“GAAP” means generally accepted accounting principles in the United States of America as in effect from time to time;
provided that Holdings may, by written notice from a Financial Officer to the Administrative Agent and the Lenders, elect to change its financial accounting to IFRS and, in such case, unless the context otherwise requires (including pursuant
to Section 1.04), all references to GAAP herein shall refer to IFRS. 

  
 19 

 “GE” means General Electric Company, a New York corporation. 

“Genpact India” means Genpact India, a private company with unlimited liability incorporated under the India Companies
Act, 1956. 
 “Genpact Sub-Contracts” means, collectively, the contracts entered into from time to time in the
ordinary course between GII, on the one hand, and any Subsidiary of Holdings, on the other hand, relating to the provision of services under and as defined in any master services agreements or statements of work thereunder entered into by GII with
third parties. 
 “GII” has the meaning assigned to such term in the preamble hereto. 

“Governmental Authority” means the government of the United States of America, any other nation or any political
subdivision thereof, whether state or local, and any agency, authority, instrumentality, regulatory body, court, central bank or other entity exercising executive, legislative, judicial, taxing, regulatory or administrative powers or functions of or
pertaining to government (including any supra-national bodies such as the European Union or the European Central Bank). 

“Group” means Holdings and its Restricted Subsidiaries from time to time. 

“Guarantee” of or by any Person (the “guarantor”) means any obligation, contingent or otherwise, of the
guarantor guaranteeing or having the economic effect of guaranteeing any Indebtedness or other monetary obligation of any other Person (the “primary obligor”) in any manner, whether directly or indirectly, and including any
obligation of the guarantor, direct or indirect, (a) to purchase or pay (or advance or supply funds for the purchase or payment of) such Indebtedness or other monetary obligation or to purchase (or to advance or supply funds for the purchase
of) any security for the payment thereof, (b) to purchase or lease property, securities or services for the purpose of assuring the owner of such Indebtedness or other monetary obligation of the payment thereof, (c) to maintain working
capital, equity capital or any other financial statement condition or liquidity of the primary obligor so as to enable the primary obligor to pay such Indebtedness or other monetary obligation or (d) as an account party in respect of any letter
of credit or letter of guaranty issued to support such Indebtedness or monetary obligation; provided that the term Guarantee shall not include endorsements for collection or deposit in the ordinary course of business. The amount of any
Guarantee of any guaranteeing person shall be deemed to be the lower of (a) an amount equal to the stated or determinable amount of the primary obligation, or portion thereof, in respect of which such Guarantee is made and (b) the maximum
amount for which such guaranteeing person may be liable pursuant to the terms of the instrument embodying such Guarantee, unless such primary obligation or the maximum amount for which such guaranteeing person may be liable are not stated or
determinable, in which case the amount of such Guarantee shall be such guaranteeing person’s maximum reasonably anticipated liability in respect thereof (assuming such Person is required to perform thereunder) as determined by Holdings in good
faith. 
 “Guarantee Agreement” means, collectively, the Guarantee Agreement executed by the Borrowers and the
Guarantors, substantially in the form of Exhibit C, together with each supplement executed and delivered pursuant to Section 5.09. 
 “Guarantor” means, collectively, Holdings, the Subsidiaries of Holdings listed on Schedule 5.09 and each other Person that has executed a guaranty or guaranty supplement in
accordance with Section 5.09. 
 “Guarantor Coverage Test” has the meaning assigned to such term in
Section 5.09(b). 
 “Hazardous Materials” means all explosive or radioactive substances or wastes
and all hazardous or toxic substances, wastes or other pollutants, including petroleum or petroleum distillates, asbestos or asbestos containing materials, polychlorinated biphenyls, radon gas, infectious or medical wastes and all other substances
or wastes of any nature regulated pursuant to any Environmental Law. 

  
 20 

 “Headstrong” has the meaning assigned to such term in the preamble hereto.

 “Hedge Bank” means any Person that is an Agent or a Lender or an Affiliate of an Agent or a Lender
(x) on the Closing Date or in connection with the initial syndication of the Loans or (y) at the time it enters into a Secured Hedge Agreement, in its capacity as a party thereto. 

“Holdings” has the meaning assigned to such term in the preamble hereto. 

“Honor Date” has the meaning assigned to such term in Section 2.05(c)(i). 

“IFRS” means International Financial Reporting Standards and applicable accounting requirements set by the International
Accounting Standards Board or any successor thereto (or the Financial Accounting Standards Board, the Accounting Principles Board of the American Institute of Certified Public Accountants, or any successor to either such Board, or the SEC, as the
case may be), as in effect from time to time. 
 “Increased Commitments” has the meaning assigned to such term
in Section 2.18(a). 
 “Increasing Lender” has the meaning assigned to such term in
Section 2.18(a). 
 “Incremental Facility” has the meaning assigned to such term in
Section 2.18(a). 
 “Incremental Term Loan” has the meaning assigned to such term in
Section 2.18(a). 
 “Indebtedness” of any Person means, without duplication, (a) all
obligations of such Person for borrowed money, (b) all obligations of such Person evidenced by bonds, debentures, notes, loan agreements or other similar instruments, (c) all obligations of such Person under conditional sale or other title
retention agreements relating to property acquired by such Person, (d) all obligations of such Person, other than intercompany items, in respect of the deferred purchase price of property or services (excluding accounts payable incurred in the
ordinary course of business, any purchase price adjustment or earn-out obligation except to the extent such obligation is a liability on the balance sheet of such Person in accordance with GAAP at the time initially incurred and deferred or equity
compensation arrangements payable to directors, officers or employees), (e) all Indebtedness of others secured by (or for which the holder of such Indebtedness has an existing right, contingent or otherwise, to be secured by) any Lien on
Property owned or acquired by such Person, whether or not the Indebtedness secured thereby has been assumed, but limited to the fair market value of such Property (except to the extent otherwise provided in this definition), (f) all Guarantees
by such Person of Indebtedness of others of a type described in any of clauses (a) through (e) above or (g) through (j) below, (g) all Capital Lease Obligations and Synthetic Lease Obligations of such Person, (h) all
obligations, contingent or otherwise, of such Person as an account party in respect of letters of credit and letters of guaranty, (i) all obligations, contingent or otherwise, of such Person in respect of bankers’ acceptances and
(j) all obligations of such Person under any Swap Agreement (with the “principal” amount of any Swap Agreement on any date being equal to the early termination value thereof on such date). The Indebtedness of any Person shall
(i) include the Indebtedness of any other entity (including any partnership or joint venture (other than a joint venture that is itself a corporation or limited liability company) in which such Person is a general partner or joint venturer) to
the extent such Person is expressly liable therefor as a result of such Person’s ownership interest in or other relationship with such entity and pursuant to contractual arrangements, except to the extent the terms of such Indebtedness provide
that such Person is not liable therefor and (ii) exclude customer deposits and advances and interest payable thereon in the ordinary course of business in accordance with customary trade terms and other obligations incurred in the ordinary
course of business through credit on an open account basis customarily extended to such Person. 
 “Indemnified
Taxes” means all Taxes other than Excluded Taxes and Other Taxes. 
 “Indemnitee” has the meaning
assigned to such term in Section 9.03(b). 
 “India Reorganization Bridge Loan Proceeds” means the
net cash proceeds of the India Reorganization Bridge Loans, together with an additional amount of cash on hand at Holdings and its Subsidiaries sufficient to pay fees and expenses in connection with the India Reorganization Transactions.

  
 21 

 “India Reorganization Bridge Loans” means senior secured or unsecured bridge
loans incurred by a Loan Party in connection with the India Reorganization Transactions in an aggregate principal amount not to exceed $1,500,000,000 and which have a final maturity date no later than ten Business Days from the date of incurrence
and which otherwise shall be entered into subject to documentation reasonably satisfactory to the Administrative Agent. 

“India Reorganization Transactions” means, individually and collectively, (i) the incurrence of the
India Reorganization Bridge Loans, (ii) the investment or intercompany loan of the India Reorganization Bridge Loan Proceeds by one or more Subsidiaries of Holdings in or to one or more other Subsidiaries of Holdings as a purchase of Equity
Interests of such Subsidiaries, as capital contributions to such Subsidiaries and/or in the form of intercompany Indebtedness incurred as permitted by Section 6.01, (iii) business combination transactions involving Indian/PRC
Holdcos and/or Indian/PRC Subsidiaries otherwise permitted under this Agreement, (iv) the repayment in full of the India Reorganization Bridge Loans by the obligor thereof with the India Reorganization Bridge Loan Proceeds and, to
the extent necessary, cash on hand of Holdings and its Subsidiaries, and (v) any other transaction that is incidental or ancillary to the foregoing and would not materially impair the value of the Collateral pledged for the benefit of the
Lenders as reasonably determined by the Administrative Agent; provided that, except as expressly provided in Section 6.15, after giving effect to the India Reorganization Transactions, neither Holdings nor any of its Subsidiaries shall directly
own more than 2.0% of the Equity Interests in any Indian/PRC Subsidiary unless Holdings or such Subsidiary shall comply with each of the provisions set forth in Section 6.15. 

“Indian/PRC Holdco” means any Subsidiary of Holdings that is organized outside India and the PRC and that directly holds
or owns any Equity Interest in any Subsidiary of Holdings that is organized under the Laws of India or the PRC (other than any Excluded Subsidiary), including Genpact India Investments, Genpact India Holdings and Genpact China Investments.

 “Indian/PRC Subsidiary” means, in relation to any Indian/PRC Holdco, (a) any Subsidiary that is
(i) organized under the Laws of India or the PRC and (ii) a direct Subsidiary of such Indian/PRC Holdco, and/or (b) any Subsidiary that is (i) organized under the Laws of India or the PRC and (ii) a Subsidiary of a
Subsidiary referred to in clause (a) (provided that such Subsidiary referred to in this clause (b) is directly held by, or indirectly through (and only through) one or more Subsidiaries organized under the Laws of India or the PRC
(as the case may be) of, such Subsidiary referred to in clause (a)). 
 “Information” has the meaning assigned
to such term in Section 9.12. 
 “Information Memorandum” means the Confidential Information
Memorandum dated August 2012 relating to Holdings, the Borrowers and the Transactions. 
 “Intercompany Subordination
Agreement” means the intercompany indebtedness subordination agreement dated as of August 30, 2012 among (among others) Holdings, the Borrowers and each other Transaction Obligor from time to time party thereto. 

“Interest Election Request” means a request by a Borrower to convert or continue a Borrowing in accordance with
Section 2.03. 
 “Interest Payment Date” means (a) with respect to any Base Rate Loan
(including Swingline Loans), the last day of each March, June, September and December and the final maturity date of such Loan and (b) with respect to any Eurodollar Loan, the last day of the Interest Period applicable to the Borrowing of which
such Loan is a part and, in the case of a Eurodollar Borrowing with an Interest Period of more than three months’ duration, each day prior to the last day of such Interest Period that occurs at intervals of three months’ duration after the
first day of such Interest Period.; provided, that the Amendment No. 1 Effective Date shall constitute an Interest Payment Date with respect to accrued
and unpaid interest up to but excluding the Amendment No. 1 Effective Date for the Term Loans (including the Rollover Domestic Term Loans). 

  
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 “Interest Period” means with respect to any Eurodollar Borrowing, the
period commencing on the date of such Borrowing and ending on the numerically corresponding day in the calendar month that is one, two, three or six months or, if deposits of such duration are available to all of the Lenders having Commitments or
Loans of the applicable Class, nine or twelve or a period shorter than one month (as selected by the applicable Borrower); provided that (i) if any Interest Period would end on a day other than a Business Day, such Interest Period shall
be extended to the next succeeding Business Day and (ii) any Interest Period that commences on the last Business Day of a calendar month (or on a day for which there is no numerically corresponding day in the last calendar month of such
Interest Period) shall end on the last Business Day of the last calendar month of such Interest Period. For purposes hereof, the date of a Borrowing initially shall be the date on which such Borrowing is made, and thereafter shall be the effective
date of the most recent conversion or continuation of such Borrowing. 
 “Investment” means, as to any Person,
any direct or indirect acquisition or investment by such Person, whether by means of (a) the purchase or other acquisition of Equity Interests or debt or other securities of another Person, (b) a loan, advance or capital contribution to,
Guarantee of Indebtedness of, assumption of Indebtedness of, or purchase or other acquisition of any other debt or equity participation or interest in, another Person, including any partnership or joint venture interest in such other Person or
(c) the purchase or other acquisition (in one transaction or a series of transactions) of all or substantially all of the property and assets or business of another Person or assets constituting a business unit, line of business or division of
such Person. For purposes of Section 6.05, the amount of any Investment shall be the amount actually invested, without adjustment for subsequent increases or decreases in the value of such Investment, but less any amount paid, repaid,
returned, distributed or otherwise received by such Person in respect of such Investment after the making of such Investment by such Person (provided that, the amount of such Investment shall not be reduced below zero at any time).

 “IRS” means the United States Internal Revenue Service. 

“ISP” means, with respect to any Letter of Credit, the “International Standby Practices 1998” published by the
Institute of International Banking Law & Practice, Inc. (or such later version thereof as may be in effect at the time of issuance). 
 “Issuer Documents” means with respect to any Letter of Credit, the Letter of Credit Application and any other document, agreement and instrument entered into by an Issuing Bank and the
applicable Borrower (or any Subsidiary) or in favor of such Issuing Bank and relating to such Letter of Credit. If any Issuer Document is inconsistent with this Agreement, this Agreement shall govern. 

“Issuing Bank” means Morgan Stanley Bank, N.A. (only with respect to standby Letters of Credit) and any other Lender
(subject to such Lender’s consent) designated by the applicable Borrower and consented to by the Administrative Agent that becomes an Issuing Bank, in each case in its capacity as an issuer of Letters of Credit hereunder, and any successors in
such capacity as provided in Section 9.04; provided that the Issuing Bank for any Existing Letter of Credit shall be the financial institution indicated on Schedule 2.05. An Issuing Bank may, in its discretion, arrange for
one or more Letters of Credit to be issued by Affiliates of such Issuing Bank, in which case the term “Issuing Bank” shall include any such Affiliate with respect to Letters of Credit issued by such Affiliate. 

“Latest Maturity Date” means, at any date of determination, the latest maturity or expiration date applicable to any
Loan or Commitment hereunder at such time, including the latest maturity or expiration date of any Other Term Loan, any Other Term Commitment, any Other Revolving Credit Loan or any Other Revolving Credit Commitment, in each case, as extended in
accordance with this Agreement from time to time. 
 “Laws” means, collectively, all international, foreign,
Federal, state and local statutes, treaties, rules, guidelines, regulations, ordinances, codes and administrative or judicial precedents or authorities, including the interpretation or administration thereof by any Governmental Authority charged
with the enforcement, interpretation or administration thereof, and all applicable administrative orders, directed duties, requests, licenses, authorizations and permits of, and agreements with, any Governmental Authority, in each case whether or
not having the force of law. 
 “L/C Advance” means, with respect to each Revolving Lender, such Revolving
Lender’s funding of its participation in any L/C Borrowing in accordance with its Applicable Percentage. 

  
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 “L/C Borrowing” means an extension of credit resulting from an L/C
Disbursement under any Letter of Credit which has not been reimbursed on the date when made or refinanced as a Base Rate Revolving Borrowing. 
 “L/C Credit Extension” means, with respect to any Letter of Credit, the issuance thereof or extension of the expiry date thereof, or the increase of the amount thereof. 

“L/C Disbursement” means a payment made by an Issuing Bank pursuant to a Letter of Credit. 

“L/C Exposure” means, at any time, the sum of (a) the aggregate Outstanding Amount of all Letters of Credit at such
time plus (b) the aggregate amount of all L/C Disbursements, including Unreimbursed Amounts, that have not yet been reimbursed by or on behalf of the applicable Borrower at such time. The L/C Exposure of any Revolving Lender at any time shall
be its Applicable Percentage of the total L/C Exposure at such time. For purposes of computing the amount available to be drawn under any Letter of Credit, the amount of such Letter of Credit shall be determined in accordance with
Section 1.10. For all purposes of this Agreement, if on any date of determination a standby Letter of Credit has expired by its terms but any amount may still be drawn thereunder by reason of the operation of Rule 3.14 of the ISP, such
Letter of Credit shall be deemed to be “outstanding” in the amount so remaining available to be drawn. 
 “L/C
Exposure Sublimit” means $40,000,000. 
 “L/C Letter Agreement” means the letter agreement dated as of
August 30, 2012 by and among the Borrowers and the Existing L/C Issuer. 
 “Lenders” means the Persons
listed on Schedule 2.01 and any other Person that shall have become a Lender hereunder pursuant to Section 2.18 or pursuant to an Assignment and Assumption, other than any such Person that ceases to be a party hereto pursuant to
an Assignment and Assumption. Unless the context otherwise requires, the term “Lenders” includes the Swingline Lender. 
 “Letter of Credit” means a standby or commercial Letter of Credit issued (or deemed issued) pursuant to Section 2.05 and shall include the Existing Letters of Credit. Letters
of Credit may be issued in Dollars or in an Alternative Currency. 
 “Letter of Credit Application” means an
application and agreement for the issuance or amendment of a Letter of Credit in the form from time to time in use by an Issuing Bank. 
 “Letter of Credit Expiration Date” means the day that is five Business Days prior to the Revolving Credit Maturity Date then in effect (or, if such day is not a Business Day, the next
preceding Business Day). 
 “Letter of Credit Facility” means the letter of credit facility made or to be made
available pursuant to Section 2.05. The Letter of Credit Facility is part of, and not in addition to, the Revolving Credit Facility. 
 “LIBO Rate” means: 
 (a) for any Interest Period
with respect to a Eurodollar Borrowing, the rate per annum equal to the British Bankers Association LIBOR Rate (“BBA LIBOR”), as published by Reuters (or other commercially available source providing quotations of BBA LIBOR as
designated by the Administrative Agent from time to time) at approximately 11:00 a.m., London time, two Business Days prior to the commencement of such Interest Period, for deposits in Dollars (for delivery on the first day of such Interest Period)
with a term equivalent to such Interest Period (or, if such rate is not available at such time for any reason, then the “LIBO Rate” for such Interest Period shall be the rate per annum determined by the Administrative Agent to be the rate
at which deposits in Dollars for delivery on the first day of such Interest Period in Same Day Funds in the approximate amount of the Eurodollar Borrowing being made, continued or converted by the Administrative Agent and with a term equivalent to
such Interest Period would be offered by the Administrative Agent to major banks in the London or other offshore interbank market for such currency at their request at approximately 11:00 a.m. (London time) two Business Days prior to the

  
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commencement of such Interest Period); provided that, notwithstanding the foregoing, in no event shall the LIBO Rate with respect to Term Loans of any Class only be less than
1.000.75% per annum (the “LIBOR Floor”); and 
 (b) for any
interest calculation with respect to a Base Rate Loan on any date, the rate per annum equal to (i) BBA LIBOR, at approximately 11:00 a.m., London time, determined two Business Days prior to such date for Dollar deposits being delivered in the
London interbank market for a term of one month commencing that day or (ii) if such published rate is not available at such time for any reason, the rate per annum determined by the Administrative Agent to be the rate at which deposits in
Dollars for delivery on the date of determination in Same Day Funds in the approximate amount of the Base Rate Loan being made or maintained and with a term equal to one month would be offered by the Administrative Agent to major banks in the London
interbank Eurodollar market at their request at the date and time of determination. 
 “Lien” means, with
respect to any asset, any mortgage, deed of trust, lien, pledge, hypothecation, encumbrance, charge or security interest in, on or of such asset (or any capital lease having substantially the same economic effect as any of the foregoing).

 “Loan” means an extension of credit by a Lender to a Borrower under Article II in the form of a
Domestic Term Loan, a Domestic Term B-1 Loan, a Bermuda Term Loan, an Incremental Term Loan, an Extended Term Loan, an Other Term Loan, a Domestic Revolving Loan, a Bermuda Revolving Loan, an Other Revolving Credit Loan or a Swingline
Loan. 
 “Loan Documents” means this Agreement, the Guarantee Agreement, the Collateral Documents, each
Additional Credit Extension Amendment, each Refinancing Amendment, any promissory notes executed and delivered pursuant to Section 2.08(g), the Agency Fee Letter, any agreement creating or perfecting rights in cash collateral pursuant to
the provisions of Section 2.21 and any amendments, waivers, supplements or other modifications to any of the foregoing. 
 “Loan Parties” means the Borrowers and the other Guarantors. 

“London Banking Day” means any day on which dealings in Dollar deposits are conducted by and between banks in the London
interbank eurodollar market. 
 “Long-Term Indebtedness” means any Indebtedness that, in accordance with GAAP,
constitutes (or, when incurred, constituted) a long-term liability. 
 “Material Adverse Effect” means
(a) a material adverse change in, or a material adverse effect upon, the properties, business, condition (financial or otherwise) or results of operations of the Group taken as a whole; (b) a material impairment of the rights and remedies
of the Finance Parties under any Loan Document, or of the ability of any Loan Party to perform its obligations under any Loan Document to which it is a party; or (c) a material adverse effect upon the legality, validity, binding effect or
enforceability against any Loan Party of any Loan Document to which it is a party. 
 “Material Indebtedness”
means Indebtedness (other than the Loans, Letters of Credit and any intercompany Indebtedness) of any one or more of Holdings and its Restricted Subsidiaries in an aggregate principal amount exceeding $50,000,000. 

“Material Subsidiary” means, at any time, any Subsidiary the revenues of which for the twelve-month period ending on the
last day of the latest fiscal quarter of Holdings for which financial statements have been delivered pursuant to Section 5.01(a) or (b) shall be equal to or greater than $25,000,000. 

“Mauritius Pledge Agreements” means (i) that certain Share Pledge Agreement dated as of August 30, 2012 among
Genpact India Holdings as pledgor, Genpact India Investments as company and the Collateral Agent as pledgee for the benefit of the Secured Parties, (ii) that certain Share Pledge Agreement dated as of August 30, 2012 among GII as pledgor,
Symphony Marketing Solutions, Mauritius as company and the Collateral Agent as pledgee for 

  
 25 

 
the benefit of the Secured Parties, (iii) that certain Share Pledge Agreement dated as of August 30, 2012 among Genpact Mauritius as pledgor, Genpact India Holdings as company and the
Collateral Agent as pledgee for the benefit of the Secured Parties and (iv) that certain Share Pledge Agreement dated as of August 30, 2012 among Genpact Mauritius as pledgor, Genpact China Investments as company and the Collateral Agent
as pledgee for the benefit of the Secured Parties, all of which agreements are governed by the Laws of Mauritius. 

“Maximum Disregarded Entity Pledge Percentage” means, with respect to any Relevant Disregarded Entity, 65%. 

“Maximum Rate” has the meaning assigned to such term in Section 9.14. 

“Moody’s” means Moody’s Investors Service, Inc. and any successor thereto. 

“MSSF” means Morgan Stanley Senior Funding, Inc. 

“Multiemployer Plan” means a multiemployer plan as defined in Section 4001(a)(3) of ERISA. 

“Net Cash Proceeds” means (a) with respect to any Asset Sale, Casualty Event or other Disposition, an amount equal
to (i) the sum of cash and Cash Equivalents received in connection with such Asset Sale, Casualty Event or other Disposition (including any cash or Cash Equivalents received by way of deferred payment pursuant to, or by monetization of, a note
receivable or otherwise, but only as and when so received and, with respect to any Casualty Event, any insurance proceeds or condemnation awards in respect of such Casualty Event actually received by Holdings or any Restricted Subsidiary) less
(ii) the sum of (A) the principal amount, premium or penalty, if any, interest and other amounts on any Indebtedness that is secured by the Property subject to such Asset Sale, Casualty Event or other Disposition and that is repaid in
connection with such Asset Sale, Casualty Event or other Disposition (other than Indebtedness under the Loan Documents), (B) the out-of-pocket expenses (including attorneys’ fees, investment banking fees, accounting fees and other
professional and transactional fees, survey costs, title insurance premiums, and related search and recording charges, transfer taxes, deed or mortgage recording taxes, other expenses and brokerage, consultant and other commissions and fees)
actually incurred by Holdings or the Restricted Subsidiaries in connection with such Asset Sale, Casualty Event or other Disposition, (C) taxes paid or reasonably estimated to be actually payable in connection therewith, (D) any reserve
for adjustment in accordance with GAAP in respect of (x) the sale price of such Property and (y) any liabilities associated with such Property and retained by Holdings or any Restricted Subsidiary after such Asset Sale or other
Disposition, including pension and other post-employment benefit liabilities and liabilities related to environmental matters or against any indemnification obligations associated with such transaction and (E) Holdings’ reasonable estimate
of payments required to be made with respect to unassumed liabilities relating to the Property involved within one year of such Asset Sale, Casualty Event or other Disposition; provided that “Net Cash Proceeds” shall include
(x) (i) any cash or Cash Equivalents received upon the Disposition of any non-cash consideration received by Holdings or any Restricted Subsidiary in any such Asset Sale or other Disposition, (ii) an amount equal to any reversal
(without the satisfaction of any applicable liabilities in cash in a corresponding amount) of any reserve described in clause (C) or (D) above at the time of such reversal and (iii) an amount equal to any estimated liabilities
described in clause (E) above that have not been satisfied in cash within three hundred sixty-five (365) days after such Asset Sale, Casualty Event or other Disposition and (y) in the case of any Asset Sale or other Disposition
involving a joint venture, Net Cash Proceeds shall include such cash payments only to the extent distributed or otherwise transferred to Holdings or any of its wholly-owned Restricted Subsidiaries; and (b) with respect to the incurrence of any
Credit Agreement Refinancing Indebtedness in the form of Other Term Loans by the applicable Borrowers or any Restricted Subsidiary, an amount equal to (i) the sum of the cash received in connection with such incurrence or issuance less
(ii) the attorneys’ fees, investment banking fees, accountants’ fees, underwriting or other discounts, commissions, costs and other fees, transfer and similar taxes and other out-of-pocket expenses actually incurred by Holdings or
such Restricted Subsidiary in connection with such incurrence or issuance. 
 “Non-Consenting Lender” has the
meaning assigned to such term in Section 2.17. 
 “Non-Defaulting Lender” means and includes any
Lender other than a Defaulting Lender. 

  
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 “Non-Extension Notice Date” has the meaning assigned to such term in
Section 2.05(b)(iii). 
 “Note” means a promissory note made by the applicable Borrowers in favor
of a Lender if requested by such Lender evidencing Loans made by such Lender to the applicable Borrowers, substantially in the form of Exhibit B-1, Exhibit B-2, Exhibit B-3 or Exhibit B-4, as applicable. 

“Obligations” means all Indebtedness (including interest, fees, and other amounts that, but for the filing of a petition
in bankruptcy, insolvency, receivership or other similar proceeding, with respect to any Loan Party would have accrued any Obligations, regardless of whether allowed or allowable in such proceeding) and other monetary obligations of any of the Loan
Parties to any of the Lenders, their Affiliates, the Collateral Agent, the Administrative Agent, any Cash Management Bank and any Hedge Bank, individually or collectively, existing on the Closing Date or arising thereafter (direct or indirect, joint
or several, absolute or contingent, matured or unmatured, liquidated or unliquidated, secured or unsecured) arising or incurred under this Agreement or any of the other Loan Documents, any Secured Hedge Agreement (excluding any Excluded Swap
Obligations) or Cash Management Agreement (including under any of the Loans made or reimbursement or other monetary obligations incurred or any of the Letters of Credit or other instruments at any time evidencing any thereof), in each case
whether now existing or hereafter arising, whether all such obligations arise or accrue before or after the commencement of any bankruptcy, insolvency or receivership proceedings (and whether or not such claims, interest, costs, expenses or fees are
allowed or allowable in any such proceeding (including interest and fees which, but for the filing of a petition in bankruptcy with respect to any Loan Party, would have accrued on any Obligations, whether or not a claim is allowed against such Loan
Party for such interest or fees in the related bankruptcy proceeding)); provided that (i) obligations of the Loan Parties under any Secured Hedge Agreement (excluding any Excluded Swap Obligations) and any Cash Management
Agreements shall be guaranteed pursuant to the Guarantee Agreement only to the extent that, and for so long as, the other Obligations are so guaranteed and (ii) any release of Guarantors or Collateral effected in the manner permitted by this
Agreement shall not require the consent of holders of obligations under Secured Hedge Agreements or Cash Management Agreements. Notwithstanding the foregoing, (i) nothing herein shall otherwise limit the rights of any such holder
of obligations under a Secured Hedge Agreement set forth in such Secured Hedge Agreement and (ii) Obligations shall in no event include any Excluded Swap Obligations. 

“OFAC” has the meaning assigned to such term in Section 3.16. 

“OID” means original issue discount. 
 “Organization Documents” means (a) with respect to any corporation, the certificate or articles of incorporation and the bylaws (or equivalent or comparable constitutive documents
with respect to any non-U.S. jurisdiction); (b) with respect to any limited liability company, the certificate or articles of formation or organization and operating agreement (or other constitutive documents with respect to any non-U.S.
jurisdiction); and (c) with respect to any partnership, joint venture, trust or other form of business entity, the partnership, joint venture or other applicable agreement of formation or organization and any agreement, instrument, filing or
notice with respect thereto filed in connection with its formation or organization with the applicable Governmental Authority in the jurisdiction of its formation or organization and, if applicable, any certificate or articles of formation or
organization of such entity. 
 “Other Revolving Credit Commitments” means one or more Classes of revolving
credit commitments hereunder or extended Revolving Commitments, in each case that result from a Refinancing Amendment. 

“Other Revolving Credit Facility” means any revolving credit facility providing for Other Revolving Credit Loans
hereunder. 
 “Other Revolving Credit Loans” means the Revolving Loans made pursuant to any Other Revolving
Credit Commitment. 
 “Other Taxes” means any and all present or future stamp, court, intangible, recording,
filing or documentary Taxes or any other excise, property or similar Taxes, arising from any payment made under any Loan Document or from the execution, delivery, registration or enforcement of, from the receipt or perfection of a security interest
under, or otherwise with respect to, any Loan Document. 

  
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 “Other Term Commitments” means one or more Classes of term loan commitments
hereunder, in each case that result from a Refinancing Amendment. 
 “Other Term Loan Facility” means any term
loan facility pursuant to which Other Term Loans are made available hereunder. 
 “Other Term Loans” means one
or more Classes of Term Loans that result from a Refinancing Amendment. 
 “Outstanding Amount” means
(a) with respect to Loans on any date, the aggregate outstanding principal amount thereof after giving effect to any borrowings and prepayments or repayments of such Loans occurring on such date, (b) with respect to Swingline Loans on any
date, the aggregate outstanding principal amount thereof after giving effect to any borrowings and prepayments or repayments of such Swingline Loans occurring on such date, and (c) with respect to any Letter of Credit on any date, the Dollar
Equivalent of the aggregate outstanding amount of such Letter of Credit on such date after giving effect to any L/C Credit Extension occurring on such date and any other changes in the aggregate amount of the Letter of Credit as of such date,
including as a result of any reimbursements by the applicable Borrower of Unreimbursed Amounts. 
 “Overnight
Rate” means, for any day, (a) with respect to any amount denominated in Dollars, the greater of (i) the Federal Funds Effective Rate and (ii) an overnight rate determined by the Administrative Agent, the applicable Issuing
Bank or the Swingline Lender, as the case may be, in accordance with banking industry rules on interbank compensation, and (b) with respect to any amount denominated in an Alternative Currency, the rate of interest per annum at which overnight
deposits in the applicable Alternative Currency, in an amount approximately equal to the amount with respect to which such rate is being determined, would be offered for such day by a branch or Affiliate of the Administrative Agent in the applicable
offshore interbank market for such currency to major banks in such interbank market. 
 “Participant” has the
meaning assigned to such term in Section 9.04(d). 
 “Participant Register” has the meaning
assigned to such term in Section 9.04(d). 
 “PBGC” means the Pension Benefit Guaranty Corporation
referred to and defined in ERISA and any successor entity performing similar functions. 
 “Perfection
Certificate” means a certificate, dated the Closing Date, delivered by Holdings to the Administrative Agent. 

“Perfection Certificate Supplement” means a supplement to the Perfection Certificate containing any information not
included in the Perfection Certificate delivered to the Administrative Agent on the Closing Date (or in any previously delivered Perfection Certificate Supplement) with respect to matters required by the Perfection Certificate. 

“Permitted Acquisition” means the purchase or other acquisition, in one or more series of related transactions, of all
or substantially all of the property and assets or businesses of any Person or of assets constituting a business unit, a line of business or division of such Person, or Equity Interests in any Person that, upon the consummation thereof, will be a
Restricted Subsidiary of Holdings (including as a result of a merger or consolidation); provided that the following conditions are satisfied: 
 (a) immediately after giving effect to such purchase or acquisition, the Consolidated Leverage Ratio, calculated on a Pro Forma Basis, Holdings and its Restricted Subsidiaries are in
compliance with the covenant set forth in Section 6.09shall not exceed 2.25:1.00 as of the date of the most recent financial statements delivered pursuant to Section 5.01(a) or
(b), as though such purchase or acquisition had been consummated as of the first day of the Test Period ending on the most recent date of such financial statements; 

  
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 (b) at the time of and immediately after giving effect to such purchase or
acquisition and any incurrence of Indebtedness in connection therewith, no Event of Default shall have occurred and be continuing; 
 (c) the lines of business of the Person to be (or the property and assets of which are to be) so purchased or otherwise acquired shall be in similar, ancillary, complementary or related lines of business
as one or more of the principal businesses of Holdings and its Restricted Subsidiaries or otherwise are, in the good faith judgment of Holdings’ Board of Directors, consistent with Holdings’ strategic vision as determined from time to time
by Holdings’ Board of Directors; and 
 (d) if any such purchase or other acquisition, in one or more series
of related transactions, involves aggregate consideration in excess of $50,000,000, Holdings or the Borrowers shall have delivered to the Administrative Agent, on behalf of the Finance Parties, at least one Business Day prior to the date on which
any such purchase or other acquisition is to be consummated, a certificate of a Responsible Officer, in form and substance reasonably satisfactory to the Administrative Agent, certifying that all of the requirements set forth in this definition have
been satisfied or will be satisfied on or prior to the consummation of such purchase or other acquisition, including the calculation of covenant compliance contemplated by clause (a) above in reasonable detail and with appropriate back-up.

 “Permitted Encumbrances” means: 

(a) Liens imposed by Law for Taxes that are not overdue for a period of more than thirty (30) days or are being
contested in compliance with Section 5.04; 
 (b) carriers’, warehousemen’s,
mechanics’, materialmen’s, repairmen’s, landlords’, workmen’s, suppliers’ and other like Liens, arising in the ordinary course of business and securing obligations that are not overdue by more than ninety (90) days
or are being contested in compliance with Section 5.04; 
 (c) (i) Liens, pledges and deposits made
in the ordinary course of business in compliance with workers’ compensation, unemployment insurance and other social security laws or regulations or employment laws or to secure other public, statutory or regulatory obligations (including to
support letters of credit or bank guarantees) and (ii) Liens, pledges or deposits in the ordinary course of business securing liability for premiums or reimbursement or indemnification obligations of (including obligations in respect of letters
of credit or bank guarantees for the benefit of) insurance carriers providing insurance to Holdings or any Restricted Subsidiary; 
 (d) Liens or deposits to secure the performance of bids, trade contracts, governmental contracts, tenders, statutory bonds, leases, statutory obligations, surety, stay, appeal and replevin bonds,
performance bonds, indemnity bonds, bonds to secure the payment of excise taxes or customs duties in connection with the sale or importation of goods and other obligations of a like nature (including those to secure health, safety and environmental
obligations), in each case in the ordinary course of business; 
 (e) Liens in respect of judgments, decrees,
attachments or awards that do not constitute an Event of Default under clause (k) of Article VII; 

(f) easements, restrictions (including zoning restrictions), rights-of-way, covenants, licenses, encroachments,
protrusions and similar encumbrances and minor title defects affecting real property imposed by Law or arising in the ordinary course of business that do not secure any monetary obligations and do not materially interfere with the ordinary conduct
of business of Holdings or any Restricted Subsidiary; 
 (g) any interest or title of a lessor, sublessor,
licensor or sublicensor under any lease, sublease, license or sublicense entered into by Holdings or any other Restricted Subsidiary as a part of its business and covering only the assets so leased; and 

(h) performance and return-of-money bonds, or in connection with the payment of the exercise price or withholding taxes in
respect of the exercise, payment or vesting of stock appreciation rights, stock options, restricted stock, restricted stock units, performance share units or other stock-based awards, and other similar obligations; 

  
 29 

 provided that the term “Permitted Encumbrances” shall not include any Lien securing
Indebtedness. 
 “Permitted First Priority Refinancing Debt” means any secured Indebtedness incurred by any one
or more of the Borrowers in the form of one or more series of senior secured notes; provided that (i) such Indebtedness is secured by the Collateral on a pari passu basis (but without regard to the control of remedies) with the
Obligations and is not secured by any Property or assets of Holdings, any Borrower or any Restricted Subsidiary other than the Collateral, (ii) such Indebtedness constitutes Credit Agreement Refinancing Indebtedness in respect of Term Loans of
any Class (including portions of Classes of Term Loans, Other Term Loans, Incremental Term Loans or Extended Term Loans) or outstanding Revolving Loans, (iii) such Indebtedness does not mature or have scheduled amortization or payments of
principal prior to the maturity date of the relevant Refinanced Debt at the time such Indebtedness is incurred, other than customary offers to purchase upon a change of control, asset sale or casualty or condemnation event, (iv) the security
agreements relating to such Indebtedness are substantially the same as the Collateral Documents (with such differences as are reasonably satisfactory to the Administrative Agent), (v) such Indebtedness is not guaranteed by any Restricted
Subsidiary of Holdings other than the Loan Parties and (vi) a Senior Representative acting on behalf of the holders of such Indebtedness shall have become party to the First Lien Intercreditor Agreement; provided that if such
Indebtedness is the initial Permitted First Priority Refinancing Debt incurred by a Borrower, then the Loan Parties, the Administrative Agent, the Collateral Agent and the Senior Representative for such Indebtedness shall have executed and delivered
the First Lien Intercreditor Agreement. Permitted First Priority Refinancing Debt will include any Registered Equivalent Notes issued in exchange therefor. 
 “Permitted Refinancing Indebtedness” means, with respect to any Person, any amendment, modification, refinancing, refunding, renewal, replacement or extension of any Indebtedness of such
Person; provided that (a) the principal amount (or accreted value, if applicable) thereof does not exceed the principal amount (or accreted value, if applicable) of the Indebtedness so amended, modified, refinanced, refunded, renewed,
replaced or extended except by an amount equal to unpaid accrued interest and premium thereon plus other reasonable amounts paid, and fees and expenses reasonably incurred, in connection with such amendment, modification, refinancing, refunding,
renewal, replacement or extension; (b) such amendment, modification, refinancing, refunding, renewal, replacement or extension has a final maturity date equal to or later than the earlier of (x) the final maturity date of the Indebtedness
so amended, modified, refinanced, refunded, renewed, replaced or extended and (y) the date which is 91 days after the Term Loan Maturity Date; (c) such amendment, modification, refinancing, refunding, renewal, replacement or extension has
a Weighted Average Life to Maturity equal to or greater than the remaining Weighted Average Life to Maturity of the Indebtedness being amended, modified, refinanced, refunded, renewed, replaced or extended; (d) to the extent such Indebtedness
being amended, modified, refinanced, refunded, renewed, replaced or extended is subordinated in right of payment to the Obligations, such amendment, modification, refinancing, refunding, renewal, replacement or extension is subordinated in right of
payment to the Obligations on terms, taken as a whole, at least as favorable to the Lenders (in the good faith determination of Holdings) as those contained in the documentation governing the Indebtedness being amended, modified, refinanced,
refunded, renewed, replaced or extended; and (e) such amendment, modification, refinancing, refunding, renewal, replacement or extension is incurred by the Person who is the obligor of the Indebtedness being so modified, refinanced, refunded,
renewed, replaced or extended (other than to the extent (i) any additional obligor is or will become a Loan Party or (ii) no such obligor on the Indebtedness being modified, replaced, refinanced refunded, renewed or extended is a Loan
Party). 
 “Permitted Second Priority Refinancing Debt” means any secured Indebtedness incurred by any one or
more of the Borrowers in the form of one or more series of second lien secured notes or second lien secured loans; provided that (i) such Indebtedness is secured by the Collateral on a second lien, subordinated basis to the Obligations
and the obligations in respect of any Permitted First Priority Refinancing Debt and is not secured by any Property or assets of Holdings, any Borrower or any Restricted Subsidiary other than the Collateral, (ii) such Indebtedness constitutes
Credit Agreement Refinancing Indebtedness in respect of Term Loans of any Class (including portions of Classes of Term Loans, Other Term Loans, Incremental Term Loans or Extended Term Loans) or outstanding Revolving Loans, (iii) such
Indebtedness does not mature or have scheduled amortization or payments of principal prior to the maturity date of the relevant Refinanced Debt at the time such Indebtedness is incurred, other than customary offers to purchase

  
 30 

 
upon a change of control, asset sale or casualty or condemnation event, (iv) the security agreements relating to such Indebtedness are substantially the same as the Collateral Documents
(with such differences as are reasonably satisfactory to the Administrative Agent), (v) such Indebtedness is not guaranteed by any Restricted Subsidiary of Holdings other than the Loan Parties and (vi) a Senior Representative acting on
behalf of the holders of such Indebtedness shall have become party to the Second Lien Intercreditor Agreement; provided that if such Indebtedness is the initial Permitted Second Priority Refinancing Debt incurred by a Borrower, then the Loan
Parties, the Administrative Agent, the Collateral Agent and the Senior Representatives for such Indebtedness shall have executed and delivered the Second Lien Intercreditor Agreement. For the avoidance of doubt, Permitted Second Priority Refinancing
Debt will include any Registered Equivalent Notes issued in exchange therefor. 
 “Permitted Unsecured Refinancing
Debt” means unsecured Indebtedness incurred by any one or more of the Borrowers in the form of one or more series of unsecured notes or loans; provided that (i) such Indebtedness constitutes Credit Agreement Refinancing
Indebtedness in respect of Term Loans of any Class (including portions of Classes of Term Loans, Other Term Loans, Incremental Term Loans or Extended Term Loans) or outstanding Revolving Loans, (ii) such Indebtedness does not mature or have
scheduled amortization or payments of principal prior to the maturity date of the relevant Refinanced Debt at the time such Indebtedness is incurred, other than customary offers to purchase upon a change of control, asset sale or casualty or
condemnation event, and (iii) such Indebtedness is not guaranteed by any Restricted Subsidiary of Holdings other than the Loan Parties. For the avoidance of doubt, Permitted Unsecured Refinancing Debt will include any Registered Equivalent
Notes issued in exchange therefor. 
 “Person” means any natural person, corporation, limited liability
company, trust, joint venture, association, company, partnership, Governmental Authority or other entity. 

“Plan” means any employee pension benefit plan (other than a Multiemployer Plan) subject to the provisions of Title IV
of ERISA or Section 412 of the Code or Section 302 of ERISA, and in respect of which any Borrower or any ERISA Affiliate (or, if such plan were terminated, would under Section 4069 of ERISA be deemed to be) an “employer” as
defined in Section 3(5) of ERISA. 
 “Platform” has the meaning assigned to such term in
Section 5.01. 
 “PRC” means The People’s Republic of China (excluding, for the purposes
hereof, Hong Kong, Macau and Taiwan). 
 “Primary Currency” has the meaning assigned to such term in
Section 9.17. 
 “Pro Forma Basis” means, with respect to compliance with any test or covenant
hereunder, that all Specified Transactions and the following transactions in connection therewith shall be deemed to have occurred as of the first day of the applicable period of measurement in such test or covenant: (a) income statement items
(whether positive or negative) attributable to the Property or Person subject to such Specified Transaction, (i) in the case of a Disposition of all or substantially all Equity Interests in any Restricted Subsidiary of Holdings owned by
Holdings or any of its Restricted Subsidiaries or any division, product line, or facility used for operations of Holdings or any of its Restricted Subsidiaries, shall be excluded, and (ii) in the case of a Permitted Acquisition or Investment
described in the definition of “Specified Transaction,” shall be included, (b) any retirement of Indebtedness and (c) any Indebtedness incurred or assumed by Holdings or any of its Restricted Subsidiaries in connection therewith
and if such Indebtedness has a floating or formula rate, shall have an implied rate of interest for the applicable period for purposes of this definition determined by utilizing the rate which is or would be in effect with respect to such
Indebtedness as at the relevant date of determination; provided that, the foregoing pro forma adjustments may be applied to any such test or covenant solely to the extent that such adjustments are expressly permitted by the definition of
Consolidated EBITDA. 
 “Process Agent” has the meaning assigned to such term in Section 9.16.

 “Property” means any right or interest in or to property of any kind whatsoever, whether real, personal or
mixed and whether tangible or intangible, including Equity Interests. 

  
 31 

 “Public Lender” has the meaning assigned to such term in
Section 5.01. 
 “Qualified ECP Guarantor” means, in respect of any Swap Obligation, each Loan Party
that has total assets exceeding $10,000,000 at the time the relevant Guarantee or grant of the relevant security interest becomes effective with respect to such Swap Obligation or such other person as constitutes an “eligible contract
participant” under the Commodity Exchange Act or any regulations promulgated thereunder and can cause another person to qualify as an “eligible contract participant” at such time by entering into a keepwell
under Section 1a(18)(A)(v)(II) of the Commodity Exchange Act.  
 “Qualified Equity Interests”
means Equity Interests other than Disqualified Equity Interests. 
 “Refinanced Debt” has the meaning assigned
to such term in the definition of the term “Credit Agreement Refinancing Indebtedness.” 

“Refinancing” has the meaning assigned to such term in the preamble hereto. 

“Refinancing Amendment” means an amendment to this Agreement in form and substance reasonably satisfactory to the
Administrative Agent and Holdings executed by each of (a) the applicable Borrowers and Holdings, (b) the Administrative Agent and (c) each Additional Refinancing Lender and Lender that agrees to provide any portion of the Credit
Agreement Refinancing Indebtedness being incurred pursuant thereto, in accordance with Section 2.20. 

“Register” has the meaning assigned to such term in Section 9.04(c). 

“Registered Equivalent Notes” means, with respect to any notes originally issued in a Rule 144A or other private
placement transaction under the Securities Act, substantially identical notes (having the same Guarantees) issued in a dollar for dollar exchange therefor pursuant to an exchange offer registered with the SEC. 

“Related Parties” means, with respect to any Person, such Person’s Affiliates and the partners, directors,
officers, employees, agents, trustees and advisors of such Person and of such Person’s Affiliates. 

“Release” means any spilling, leaking, pumping, pouring, emitting, emptying, discharging, injecting, escaping, leaching,
dumping or disposing of a Hazardous Material into the environment, including the abandonment, discarding, burying or disposal of barrels, containers or other receptacles containing any Hazardous Material. 

“Relevant Disregarded Entity” means any Subsidiary that is (i) organized under the Laws of the United States, any
state thereof or the District of Columbia that is treated as a disregarded entity for United States Federal income tax purposes and that owns, directly or through another disregarded entity, no material assets other than more than 65% of the
outstanding voting Equity Interests in any Foreign Subsidiary that is a CFC or (ii) listed on Schedule 5.09. 

“Removal Effective Date” has the meaning assigned to such term in Article VIII. 

“Repricing Transaction” means the prepayment or refinancing of all or a portion of the Term Loans of any Class with the
incurrence by any Loan Party of any bank facility debt financing having an effective interest cost or weighted average yield (as determined by Holdings in good faith and, in any event, excluding any arrangement or commitment fees in connection
therewith) that is less than the effective interest cost for or weighted average yield (as determined by Holdings on the same basis) of the Term Loans of such Class so prepaid or refinanced, including, as may be effected through any amendment to
this Agreement relating to the effective interest cost for, or weighted average yield of, the Term Loans of such Class so prepaid or refinanced. 
 “Required Class Lenders” means, with respect to any Class on any date of determination, Lenders having more than 50% of the sum of (i) the outstanding Loans under such Class and
(ii) the aggregate unused Commitments under such Class; provided that the portion of outstanding Loans and the unused Commitments of such Class, as applicable, held or deemed held by a Defaulting Lender shall be excluded for purposes of
making a determination of Required Class Lenders. 

  
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 “Required Lenders” means, at any time, Lenders having Credit Exposure and
unused Commitments representing more than 50% of the sum of the total Credit Exposure and unused Commitments at such time; provided that the Commitment of, and the portion of the Credit Exposure held or deemed held by, any Defaulting Lender
shall be excluded for purposes of making a determination of Required Lenders. 
 “Required Revolving Lenders”
means, at any time, Lenders having Revolving Credit Exposures and unused Revolving Commitments representing more than 50% of the sum of the total Revolving Credit Exposures and unused Revolving Commitments at such time; provided that the
Revolving Commitment of, and the portion of the Revolving Credit Exposure held or deemed held by, any Defaulting Lender shall be excluded for purposes of making a determination of Required Revolving Lenders. 

“Responsible Officer” means the chief executive officer, president, any vice president, chief financial officer,
treasurer, assistant treasurer or controller of a Loan Party (or the equivalent positions for any Foreign Subsidiary) and solely for purposes of the delivery of incumbency certificates pursuant to Section 4.01, the secretary or any
assistant secretary of a Loan Party. Any document delivered hereunder that is signed by a Responsible Officer of a Loan Party shall be conclusively presumed to have been authorized by all necessary corporate, partnership and/or other action on the
part of such Loan Party and such Responsible Officer shall be conclusively presumed to have acted on behalf of such Loan Party. 

“Restricted Payments” means any dividend or other distribution, whether in cash, securities or other property (other
than any such dividend or other distribution payable solely with Qualified Equity Interests), with respect to any Equity Interests in Holdings or any Restricted Subsidiary, or any payment, whether in cash, securities or other property (other than
any such payment solely with Qualified Equity Interests), including any sinking fund or similar deposit, on account of the purchase, redemption, retirement, acquisition, cancellation or termination of any such Equity Interests in Holdings or any
Restricted Subsidiary. 
 “Restricted Subsidiary” means any Subsidiary other than an Unrestricted Subsidiary.
Unless otherwise specified, all references herein to a “Restricted Subsidiary” or to “Restricted Subsidiaries” shall refer to a Restricted Subsidiary or Restricted Subsidiaries of Holdings. For the avoidance of doubt, the
Borrowers shall constitute Restricted Subsidiaries. 
 “Retained Excess Cash Flow Amount” means, at any date of
determination, an amount equal to: 
 (a) the sum of the amount of Excess Cash Flow for all Excess Cash Flow
Periods ending on or prior to the date of determination, minus 
 (b) the sum at the date of determination of the
aggregate amount of prepayments made or required to be made pursuant to Section 2.09(b)(iv) through the date of determination calculated without regard to any reduction in such sum that resulted from voluntary prepayments of the Term
Loans of any Class referred to in Section 2.09(b)(iv)(y) (provided that, in the case of any Excess Cash Flow Period in respect of which the amount of Excess Cash Flow shall have been calculated as contemplated by
Section 5.01(d) but the prepayment required pursuant to Section 2.09(b)(iv) is not yet due and payable in accordance with the provisions of Section 2.09(b)(iv) as of the date of determination, the amount of
prepayments that will be so required to be made in respect of such Excess Cash Flow shall be deemed to be made for purposes of this paragraph). 
 “Revaluation Date” means, with respect to any Letter of Credit, each of the following: (i) each date of issuance or renewal of a Letter of Credit denominated in an Alternative
Currency, (ii) each date of an amendment of any such Letter of Credit having the effect of increasing the amount thereof (solely with respect to the increased amount), (iii) each date of any payment by the applicable Issuing Bank under any
Letter of Credit denominated in an Alternative Currency, (iv) the first Business Day of each month and (v) such additional dates as the Administrative Agent or the applicable Issuing Bank shall reasonably determine. 

  
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 “Revolving Commitment” means, with respect to each Lender, the commitment,
if any, of such Lender to make Domestic Revolving Loans and Bermuda Revolving Loans and to acquire participations in Letters of Credit and Swingline Loans, as applicable, hereunder, expressed as an amount representing the maximum possible aggregate
amount of such Lender’s Revolving Credit Exposure hereunder, as such commitment may be (a) reduced from time to time pursuant to Section 2.07, (b) increased from time to time pursuant to Section 2.18 and
(c) reduced or increased from time to time pursuant to assignments by or to such Lender pursuant to Section 9.04 of this Agreement. The initial amount of each Lender’s Revolving Commitment is set forth on Schedule 2.01
or in the Assignment and Assumption pursuant to which such Lender shall have assumed its Revolving Commitment, as applicable. The initial aggregate amount of the Lenders’ Revolving Commitments is $250,000,000. From and after the Amendment
No. 1 Effective Date, any Tranche A Revolving Commitments shall be “Revolving Commitments” for all purposes of this Agreement. 
 “Revolving Credit Exposure” means, with respect to any Lender at any time, the sum of such Lender’s outstanding Revolving Loans of any Class and its L/C Exposure and Swingline
Exposure at such time. 
 “Revolving Credit Facility” means the revolving credit facility made available or to
be made available hereunder, including the revolving loan facility made available or to be made available pursuant to Section 2.01(b), the Swingline Loans and the Letter of Credit Facility. 

“Revolving Credit Maturity Date” means August 30, 2017. 

“Revolving Lender” means each Lender that has a Revolving Commitment or that holds Revolving Credit Exposure.

 “Revolving Loan” means a Domestic Revolving Loan or a Bermuda Revolving Loan. 

“Rollover Domestic Term Loan” means each Domestic Term Loan held by a Cashless Option Lender on the Amendment No. 1
Effective Date immediately prior to the effectiveness of Amendment No. 1 (or, if less, the amount notified to such Lender by the Administrative Agent prior to the Amendment No. 1 Effective Date). “S&P” means
Standard & Poor’s Financial Services, LLC, a subsidiary of The McGraw-Hill Companies, Inc., and any successor thereto. 
 “Same Day Funds” means (a) with respect to disbursements and payments in Dollars, immediately available funds, and (b) with respect to disbursements and payments in an
Alternative Currency, same day or other funds as may be reasonably determined by the Administrative Agent or the applicable Issuing Bank, as the case may be, to be customary in the place of disbursement or payment for the settlement of international
banking transactions in the relevant Alternative Currency. 
 “SEC” means the Securities and Exchange
Commission, any successor thereto and any analogous Governmental Authority succeeding to any of its principal functions. 

“Second Lien Intercreditor Agreement” means the Second Lien Intercreditor Agreement substantially in the form of
Exhibit I among the Loan Parties, the Administrative Agent, the Collateral Agent, one or more Senior Representatives for holders of Permitted Second Priority Refinancing Debt or the Senior Representatives of Indebtedness incurred pursuant to
Sections 6.01(w) or (x) that is secured by second-priority liens on Collateral permitted by Section 6.02(k) with such modifications thereto as the Loan Parties, the Administrative Agent and the Collateral Agent may
reasonably agree. 
 “Secured Hedge Agreement” means any Swap Agreement existing on the Closing Date between
Holdings or any Restricted Subsidiary and any Hedge Bank or entered into following the Closing Date by and between Holdings or any Restricted Subsidiary and any Hedge Bank. 
 “Secured Parties” means, collectively, the Administrative Agent, the Collateral Agent, the Issuing Banks, the Lenders, the Hedge Banks, the Cash Management Banks, any Affiliate of a
Lender to which Obligations are owed and each co-agent or sub-agent appointed by the Administrative Agent from time to time pursuant to Article VIII. 

  
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 “Securities Act” means the Securities Act of 1933, as amended, and the
rules and regulations promulgated thereunder. 
 “Security Agreement” means that certain Security Agreement
dated as of August 30, 2012 among (among others) Holdings, the Borrowers, each other Loan Party party thereto and the Collateral Agent for the benefit of the Secured Parties, which agreement is governed by the Laws of the State of New York.

 “Senior Representative” means, with respect to any Permitted First Priority Refinancing Debt, Permitted
Second Priority Refinancing Debt or Indebtedness incurred under Section 6.01(w) or 6.01(x) that is secured by Liens on Collateral as permitted by Section 6.02(k), the trustee, administrative agent, collateral agent,
security agent or similar agent under the indenture or agreement pursuant to which such Indebtedness is issued, incurred or otherwise obtained, as the case may be, and each of their successors in such capacities. 

“series” means, with respect to any Extended Term Loans, Incremental Term Loans, Other Term Loans, Other Revolving
Credit Loans or Extended Revolving Commitments, all such Term Loans, Other Revolving Credit Loans or Extended Revolving Commitments that have the same maturity date, amortization and interest rate provision and that are designated as part of such
“series” pursuant to the applicable Additional Credit Extension Amendment or Refinancing Amendment. 

“Solvent” and “Solvency” mean, with respect to any Person on any date of determination, that on such
date (a) the fair value of the property of such Person is greater than the total amount of liabilities, including contingent liabilities, of such Person, (b) the present fair salable value of the assets of such Person is not less than the
amount that will be required to pay the probable liability of such Person on its debts as they become absolute and matured, (c) such Person does not intend to, and does not believe that it will, incur debts or liabilities beyond such
Person’s ability to pay such debts and liabilities as they become absolute and matured and (d) such Person is not engaged in any business, as conducted on such date and as proposed to be conducted following such date, for which such
Person’s property would constitute an unreasonably small capital. The amount of contingent liabilities at any time shall be computed as the amount that, in the light of all the facts and circumstances existing at such time, represents the
amount that can reasonably be expected to become an actual or matured liability. 
 “Specified Transaction”
means, with respect to any Test Period, any of the following events occurring after the first day of such Test Period and prior to the applicable date of determination: (i) any Investment by a Borrower or any Restricted Subsidiary in any Person
(including in connection with a Permitted Acquisition) other than a Person that was a wholly-owned Subsidiary on the first day of such period involving (x) the acquisition of a new Restricted Subsidiary or joint venture, (y) an increase in
any Borrower’s and its Subsidiaries’ consolidated economic ownership of a joint venture or (z) the acquisition of a product line or business unit, (ii) any Asset Sale involving (x) the disposition of Equity Interests of a
Restricted Subsidiary or joint venture (other than to a Borrower or a Restricted Subsidiary) or (y) the disposition of a product line or business unit, (iii) any incurrence or repayment of Indebtedness (in each case, other than Swap
Agreements, Revolving Loans, Swingline Loans and borrowings and repayments of Indebtedness in the ordinary course of business under revolving credit facilities except to the extent there is a reduction in the related Revolving Commitments or other
revolving credit commitment) and (iv) any other transaction specifically required to be given effect to on a Pro Forma Basis. 
 “Spot Rate” for a currency means, except as otherwise provided in Section 1.06(c), the rate determined by the Administrative Agent or the applicable Issuing Bank, as
applicable, to be the rate quoted by the Person acting in such capacity as the spot rate for the purchase by such Person of such currency with another currency through its principal foreign exchange trading office at approximately 11:00 a.m. on the
date two Business Days prior to the date as of which the foreign exchange computation is made; provided that the Administrative Agent or the applicable Issuing Bank may obtain such spot rate from another financial institution designated by
the Administrative Agent or the applicable Issuing Bank if the Person acting in such capacity does not have as of the date of determination a spot buying rate for any such currency; and provided further that the applicable Issuing Bank may
use such spot rate quoted on the date as of which the foreign exchange computation is made in the case of any Letter of Credit denominated in an Alternative Currency. 
 “Standalone EBITDA” means, for any Restricted Subsidiary and any Test Period, without duplication, the portion of Consolidated EBITDA for such Test Period that is attributable to such
Restricted Subsidiary on a standalone basis (excluding any portion of such Consolidated EBITDA that is attributable to any Restricted Subsidiary of such first-mentioned Restricted Subsidiary). 

  
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 “Subordinated Indebtedness” means Indebtedness of any Borrower or any other
Guarantor that (whether outstanding on the Closing Date or thereafter incurred) is by its terms subordinated in right of payment to the Obligations of the Borrowers and such other Guarantors pursuant to a written agreement. 

“subsidiary” means, with respect to any Person (the “parent”) at any date, any corporation, limited
liability company, partnership, association or other entity of which securities or other ownership interests representing more than 50% of the ordinary voting power for the election of directors or other governing body are at the time beneficially
owned, directly or indirectly, by the parent or one or more subsidiaries of the parent or by the parent and one or more subsidiaries of the parent. 
 “Subsidiary” means any subsidiary of Holdings. 

“Subsidiary Report” has the meaning assigned to such term in Section 5.01(e). 

“Swap Agreement” means any agreement with respect to any swap, forward, future or derivative transaction or option or
similar agreement involving, or settled by reference to, one or more rates, currencies, commodities, equity or debt instruments or securities, or economic, financial or pricing indices or measures of economic, financial or pricing risk or value or
any similar transaction or any combination of these transactions; provided that no phantom stock or similar plan providing for payments only on account of services provided by current or former directors, officers, employees or consultants of
Holdings or its Subsidiaries shall be a Swap Agreement. 
 “Swap Obligation” means, with respect to any
Guarantor, any obligation to pay or perform under any agreement, contract or transaction that constitutes a “swap” within the meaning of Section 1a(47) of the Commodity Exchange Act. 

“Swingline Exposure” means, at any time, the aggregate principal amount of all Swingline Loans outstanding at such time.
The Swingline Exposure of any Lender at any time shall be its Applicable Percentage of the total Swingline Exposure at such time. 
 “Swingline Lender” means Morgan Stanley Senior Funding, Inc., in its capacity as lender of Swingline Loans hereunder, or any successor swingline lender hereunder. 

“Swingline Loan” means a Loan made pursuant to Section 2.04. 

“Swingline Loan Notice” means a notice of a Swingline Loan Borrowing pursuant to Section 2.04, which, if in
writing, shall be substantially in the form of Exhibit E. 
 “Swingline Loan Sublimit” means
$20,000,000. 
 “Syndication Agent” means Citigroup Global Markets Inc., as syndication agent, in its capacity
as such. 
 “Synthetic Lease Obligation” means the monetary obligation of a Person under (a) any so-called
synthetic, off balance sheet or tax retention lease or (b) an agreement for the use or possession of property (including sale and leaseback transactions), in each case, creating obligations that do not appear on the balance sheet of such Person
but which, upon the application of any Debtor Relief Laws to such Person, would be characterized as the indebtedness of such Person (without regard to accounting treatment). 
 “Tax Indemnitee” has the meaning assigned to such term in Section 2.15(e). 
 “Taxes” means any and all present or future taxes, levies, imposts, duties, assessments, deductions, charges or withholdings of any nature and whatever called, imposed by any Governmental
Authority, including any interest, additions to tax or penalties applicable thereto. 

  
 36 

 “Term B Facility” means the term loan facility made available or to be made
available pursuant to Section 2.01(a). 
 “Term B-1 Facility” means the term loan
facility made available or to be made available pursuant to Section 2.01(ac). 

“Term Lender” means a Lender with a Term Loan Commitment, an Additional Term B-1 Loan Commitment or Term
Loans or a Lender holding Incremental Term Loans, Extended Term Loans or Other Term Loans of any series. 
 “Term
Loan” means the Domestic Term Loans made to the Domestic Borrowers and the Bermuda Term Loans made to the Bermuda Borrower pursuant to Section 2.01,2.01(a), the Domestic Term B-1
Loans made to the Domestic Borrowers pursuant to Section 2.01(c), any Incremental Term Loans of each series, Other Term Loans of each series and Extended Term Loans of each series. 

“Term Loan Commitment” means with respect to each Lender, the commitment, if any, of such Lender to make a Domestic Term
Loan and/or a Bermuda Term Loan, as applicable, pursuant to Section 2.01,2.01(a), as such commitment may be (a) reduced from time to time pursuant to
Section 2.07 and (b) reduced or increased from time to time pursuant to assignments by or to such Lender pursuant to Section 9.04. The initial amount of each Lender’s Term Loan Commitment is set forth on Schedule
2.01, or in the Assignment and Assumption pursuant to which such Lender shall have assumed a Term Loan Commitment, as applicable. The initial aggregate amount of the Lenders’ Term Loan Commitments is $675,000,000. 

“Term Loan Maturity Date” means August 30, 2019. 

“Term Loan Standstill Period” has the meaning provided in Section 7.01(d). 

“Test Period” means, at any date of determination, the most recently completed four fiscal quarters of Holdings.

 “Tranche A Revolving Commitment” means each Other Revolving Credit Commitment that is held by a Revolving
Lender that has agreed to rollover its Revolving Commitments to a “Tranche A Revolving Commitment” on the Amendment No. 1 Effective Date. 
 “Transaction Documents” means the Loan Documents, the Secured Hedge Agreements and any Cash Management Agreements. 

“Transaction Obligors” means the Loan Parties and any other party granting any Lien pursuant to any Collateral Document
(each a “Transaction Obligor”). 
 “Transaction Parties” means the Transaction Obligors and
any other parties granting any subordination pursuant to any Collateral Document (each a “Transaction Party”). 

“Transactions” means the execution, delivery and performance by the Loan Parties of this Agreement and the other Loan
Documents, the borrowing of Loans on the Closing Date, the Refinancing, the Dividend and the payment of the fees and expenses incurred in connection with the consummation of the foregoing. 

“Type” when used in reference to any Loan or Borrowing, refers to whether the rate of interest on such Loan, or on the
Loans comprising such Borrowing, is determined by reference to the LIBO Rate or the Base Rate. 
 “Unfunded
Pension Liability” means, as of the most recent valuation date for a Plan, the excess of (1) the Plan’s actuarial present value (determined on the basis of reasonable assumptions employed for such Plan for purposes of
Section 430 of the Code or Section 303 of ERISA) of its benefit liabilities (as defined in Section 4001(a)(16) of ERISA) over (2) the fair market value of the assets of such Plan. 

  
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 “Uniform Commercial Code” means the Uniform Commercial Code as the same may
from time to time be in effect in the State of New York. 
 “United States” and “U.S.” mean
the United States of America. 
 “Unreimbursed Amount” has the meaning set forth in
Section 2.05(c)(i). 
 “Unrestricted Subsidiary” means (a) any Subsidiary designated by the
Board of Directors of Holdings as an “Unrestricted Subsidiary” from time to time pursuant to Section 5.14 and (b) any Subsidiary of an Unrestricted Subsidiary. 

“U.S. Lender” means any Lender, Swingline Lender or Issuing Bank that is a “United States person” as defined
in Section 7701(a)(30) of the Code. 
 “US Pledge Agreement” means that certain Pledge Agreement dated as
of August 30, 2012 among (among others), Holdings, the Borrowers and each other member of the Group from time to time party thereto and the Collateral Agent for the benefit of the Secured Parties, which agreement is governed by the Laws of the
State of New York. 
 “U.S. Tax Certificate” has the meaning assigned to such term in
Section 2.15(d)(2)(C). 
 “Weighted Average Life to Maturity” means, when applied to any
Indebtedness at any date, the number of years obtained by dividing (a) the then outstanding aggregate principal amount of such Indebtedness into (b) the sum of the total of the products obtained by multiplying (i) the amount of each
then remaining scheduled installment, sinking fund, serial maturity or other required payment of principal including payment at final maturity, in respect thereof, by (ii) the number of years (calculated to the nearest one-twelfth) which will
elapse between such date and the making of such payment. 
 “wholly-owned” means, with respect to a Subsidiary
of a Person, a Subsidiary of such Person all of the outstanding Equity Interests of which (other than (x) director’s qualifying shares and (y) shares issued to foreign nationals to the extent required by applicable Law) are owned by
such Person and/or by one or more wholly-owned Subsidiaries of such Person. 
 “Withdrawal Liability” means
liability to a Multiemployer Plan as a result of a complete or partial withdrawal from such Multiemployer Plan, as such terms are defined in Part I of Subtitle E of Title IV of ERISA. 

SECTION 1.02. Classification of Loans and Borrowings. For purposes of this Agreement, Loans may be classified and referred to by
Class (e.g., a “Revolving Loan”) or by Type (e.g., a “Eurodollar Loan”) or by Class and Type (e.g., a “Eurodollar Revolving Loan”). Borrowings also may be classified and referred to by Class
(e.g., a “Revolving Borrowing”) or by Type (e.g., a “Eurodollar Borrowing”) or by Class and Type (e.g., a “Eurodollar Revolving Borrowing”). 

SECTION 1.03. Terms Generally. The definitions of terms in this Agreement and each other Loan Document shall apply equally to the
singular and plural forms of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter forms. The words “include,” “includes” and “including” shall
be deemed to be followed by the phrase “without limitation.” The word “will” shall be construed to have the same meaning and effect as the word “shall.” Unless the context requires otherwise (a) any definition of
or reference to any agreement, instrument or other document herein shall be construed as referring to such agreement, instrument or other document as from time to time amended, supplemented, refinanced, restated, replaced or otherwise modified
(subject to any restrictions on such amendments, supplements or modifications set forth herein), (b) any reference herein to any Person shall be construed to include such Person’s successors and assigns, (c) the words
“herein,” “hereof” and “hereunder,” and words of similar import, shall be construed to refer to this Agreement in its entirety and not to any particular provision hereof, (d) all references herein to Articles,
Sections, Exhibits and Schedules shall be construed to refer to Articles and Sections of, and Exhibits and Schedules to, this Agreement or any other Loan Document in which such references appear and (e) the words “asset” and
“property” shall be construed to have the same meaning and effect and to refer to any and all tangible and intangible assets and properties, including cash, securities, accounts and contract rights. 

  
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 SECTION 1.04. Accounting Terms; GAAP. 

(a) Except as otherwise expressly provided herein, all terms of an accounting or financial nature shall be construed in accordance with
GAAP, as in effect from time to time; provided that, (i) if the Borrowers notify the Administrative Agent that the Borrowers request an amendment to any provision hereof to eliminate the effect of any change occurring after the Closing
Date in GAAP (including as a result of the adoption of IFRS) or in the application thereof on the operation of such provision (or if the Administrative Agent notifies the Borrowers that the Required Lenders request an amendment to any provision
hereof for such purpose), regardless of whether any such notice is given before or after such change in GAAP (including as a result of the adoption of IFRS) or in the application thereof, then such provision shall be interpreted on the basis of GAAP
as in effect and applied immediately before such change shall have become effective until such notice shall have been withdrawn or such provision amended in accordance herewith, (ii) notwithstanding anything in GAAP to the contrary, for
purposes of all financial calculations hereunder, the amount of any Indebtedness outstanding at any time shall be the stated principal amount thereof (except to the extent such Indebtedness provides by its terms for the accretion of principal, in
which case the amount of such Indebtedness at any time shall be its accreted amount at such time) and (iii) the accounting for operating leases and capital leases under GAAP as in effect on the Closing Date (including Accounting Standards
Codification 840) shall apply for the purposes of determining compliance with the provisions of this Agreement, including the definition of Capital Lease Obligations and obligations in respect thereof. 

(b) Notwithstanding anything to the contrary herein, for purposes of determining compliance with any test or covenant, including for
purposes of Section 6.09, or the compliance with or availability of any basket contained in this Agreement, the Consolidated Leverage Ratio and Consolidated Secured Leverage Ratio shall be calculated with respect to such period on a Pro
Forma Basis. 
 SECTION 1.05. Payments on Business Days. When the payment of any Obligation or the performance of any
covenant, duty or obligation is stated to be due or performance required on a day which is not a Business Day, the date of such payment or performance shall extend to the immediately succeeding Business Day and such extension of time shall be
reflected in computing interest or fees, as the case may be; provided that, with respect to any payment of interest on or principal of Eurodollar Loans, if such extension would cause any such payment to be made in the next succeeding calendar
month, such payment shall be made on the immediately preceding Business Day. 
 SECTION 1.06. Currency Equivalents
Generally. 
 (a) The Administrative Agent or the applicable Issuing Bank, as applicable, shall determine the Spot Rates as
of each Revaluation Date to be used for calculating Dollar Equivalent amounts of L/C Credit Extensions and Outstanding Amounts in respect of Letters of Credit denominated in Alternative Currencies. Such Spot Rates shall become effective as of such
Revaluation Date and shall be the Spot Rates employed in converting any amounts between the applicable currencies until the next Revaluation Date to occur. Except for purposes of financial statements delivered by Loan Parties hereunder or
calculating financial covenants hereunder or except as otherwise provided herein, the applicable amount of any currency (other than Dollars) for purposes of the Loan Documents shall be such Dollar Equivalent amount as so determined by the
Administrative Agent or the applicable Issuing Bank, as applicable. 
 (b) Wherever in this Agreement in connection with the
issuance, amendment or extension of a Letter of Credit, an amount, such as a required minimum or multiple amount, is expressed in Dollars, but such Letter of Credit is denominated in an Alternative Currency, such amount shall be the relevant
Alternative Currency Equivalent of such Dollar amount (rounded to the nearest unit of such Alternative Currency, with 0.5 of a unit being rounded upward), as determined by the applicable Issuing Bank. 

(c) Notwithstanding the foregoing provisions of this Section 1.06, for purposes of determining compliance with Article
VI (except for Section 6.09) with respect to any amount of Indebtedness or Investment in a currency other than Dollars, (x) no Default shall be deemed to have occurred, solely as a result of changes in rates of exchange
occurring after the time such Indebtedness or Investment is incurred; and (y) for purposes of any calculation 

  
 39 

 
required under Article VI, including with respect to determining whether any Indebtedness or Investment may be incurred (where, for the avoidance of doubt, the amount of any existing
Indebtedness or Investment shall be determined as at the time of such incurrence), the “Spot Rate” for a currency shall be deemed to mean the rate at which such currency may be exchanged into any other currency (including Dollars),
as set forth at approximately 11:00 a.m. (London time) on such day on the Reuters World Currency Page for such currency. In the event that such rate does not appear on any Reuters World Currency Page, the Spot Rate shall be determined by reference
to such other publicly available service for displaying exchange rates as may be agreed by the Administrative Agent and Holdings, or, in the absence of such agreement, such Spot Rate shall instead be the arithmetic average of the spot rates of
exchange of the Administrative Agent in the market where its foreign currency exchange operations in respect of such currency are then being conducted, at or about 11:00 a.m., local time, on such date for the purchase of the relevant currency for
delivery two Business Days later. 
 SECTION 1.07. Pro Forma Compliance. Where any provision of this Agreement requires,
as a condition to the permissibility of an action to be taken by Holdings or any of its Subsidiaries at any time prior to the delivery of financial statements for the fiscal quarter ending December 31, 2012, compliance on a Pro Forma Basis with
Section 6.09, such provision shall mean that on a Pro Forma Basis the Consolidated Leverage Ratio shall be no greater than 2.50 to 1.0. 
 SECTION 1.08. Rounding. Any financial ratios required to be maintained by Holdings and its Restricted Subsidiaries pursuant to this Agreement shall be calculated by dividing the appropriate
component by the other component, carrying the result to one place more than the number of places by which such ratio is expressed herein and rounding the result up or down to the nearest number (with a rounding-up if there is no nearest number).

 SECTION 1.09. Times of Day. Unless otherwise specified, all references herein to times of day shall be references to
New York City time (daylight or standard, as applicable). 
 SECTION 1.10. Letter of Credit Amounts. Unless otherwise
specified herein, the amount of a Letter of Credit at any time shall be deemed to be the Dollar Equivalent of the stated amount of such Letter of Credit in effect at such time; provided, however, that with respect to any Letter of
Credit that, by its terms or the terms of any document related thereto, provides for one or more automatic increases in the stated amount thereof, the amount of such Letter of Credit shall be deemed to be the Dollar Equivalent of the maximum stated
amount of such Letter of Credit after giving effect to all such increases, whether or not such maximum stated amount is in effect at such time. 
 SECTION 1.11. Additional Alternative Currencies. 
 (a) The Borrowers may
from time to time request that Letters of Credit be issued in a currency other than those specifically listed in the definition of “Alternative Currency”; provided that such requested currency is a lawful currency (other than
Dollars) that is readily available and freely transferable and convertible into Dollars. Such request shall be subject to the approval of the Administrative Agent and the applicable Issuing Bank (such approval not to be unreasonably withheld or
delayed). 
 (b) Any such request shall be made to the Administrative Agent not later than 11:00 a.m., ten Business Days prior
to the date of the desired L/C Credit Extension (or such other time or date as may be agreed by the Administrative Agent and the applicable Issuing Bank, in their sole discretion). The Administrative Agent shall promptly notify the applicable
Issuing Bank of any such request. The applicable Issuing Bank shall notify the Administrative Agent, not later than 11:00 a.m., five Business Days after receipt of such request, whether it consents to the issuance of Letters of Credit in such
requested currency (such consent not to be unreasonably withheld or delayed). 
 (c) Any failure by the applicable Issuing Bank
to respond to such request within the time period specified in the preceding sentence shall be deemed to be a refusal by the applicable Issuing Bank to permit Letters of Credit to be issued in such requested currency. If the Administrative Agent and
the applicable Issuing Bank consent to the issuance of Letters of Credit in such requested currency, the Administrative Agent shall so notify the applicable Borrower and such currency shall thereupon be deemed for all purposes to be an Alternative
Currency hereunder for purposes of any Letter of Credit issuances. If the Administrative Agent shall fail to obtain consent to any request for an additional currency under this Section 1.11, the Administrative Agent shall promptly so
notify the applicable Borrower. 

  
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 SECTION 1.12. Concerning Liability of the Borrowers. 

(a) Each of the Domestic Borrowers accepts joint and several liability hereunder with the other Domestic Borrower in respect of all
Obligations of each of the Domestic Borrowers, and hereby assents to any other action or delay in acting or any failure to act on the part of the Administrative Agent or the Lenders, including any failure strictly or diligently to assert any right
or to pursue any remedy or to comply fully with applicable laws or regulations thereunder which might, but for the provisions of this Section 1.12, afford grounds for terminating, discharging or relieving such Domestic Borrower, in whole
or in part, from any of its obligations under this Section 1.12, it being the intention of each Domestic Borrower that, so long as any of the Obligations hereunder remain unsatisfied, the obligations of such Domestic Borrower under this
Section 1.12 shall not be discharged except by performance and then only to the extent of such performance. The obligations of each Domestic Borrower under this Section 1.12 shall not be diminished or rendered unenforceable
by any winding up, reorganization, arrangement, liquidation, reconstruction or similar proceeding with respect to any reconstruction or similar proceeding with respect to any Loan Party or the Lenders. The joint and several liability of the Domestic
Borrowers under this Section 1.12 shall continue in full force and effect notwithstanding any absorption, merger, amalgamation or any other change whatsoever in the name, membership, constitution or place of formation of any Loan Party
or the Lenders. 
 (b) The provisions of this Section 1.12 are made for the benefit of the Administrative Agent and
the Lenders and their respective successors and assigns, and may be enforced by any such Person from time to time against any of the Domestic Borrowers as often as occasion therefore may arise and without requirement on the part of any Lender first
to marshal any of its claims or to exercise any of its rights against any other Loan Party or to exhaust any remedies available to it against any other Loan Party or to resort to any other source or means of obtaining payment of any of the
Obligations or to elect any other remedy. The provisions of this Section 1.12 shall remain in effect until all the Obligations hereunder shall have been paid in full or otherwise fully satisfied. If at any time, any payment, or any part
thereof, made in respect of any of the Obligations, is rescinded or must otherwise be restored or returned by the Lenders upon the insolvency, bankruptcy or reorganization of any of the Loan Parties, or otherwise, the provisions of this
Section 1.12 will forthwith be reinstated and in effect as though such payment had not been made. 
 (c)
Notwithstanding any provision to the contrary contained herein or in any other of the Loan Documents, any Swap Agreement or Cash Management Agreement, the obligations of each Domestic Borrower under this Section 1.12 shall be limited to
an aggregate amount equal to the largest amount that would not render its obligations hereunder subject to avoidance under Section 548 of the Bankruptcy Code of the United States or any comparable provisions of any applicable Debtor Relief Law.

 (d) For the avoidance of doubt, (i) the Obligations of the Bermuda Borrower are several and not joint and several,
(ii) the Domestic Borrowers shall guarantee the Obligations of Bermuda Borrower pursuant to the Guarantee Agreement and (iii) the Bermuda Borrower shall guarantee the Obligations of the Domestic Borrowers pursuant to the Guarantee
Agreement, in each case of clause (ii) and (iii), to be entered into on the Closing Date in accordance with Article IV. 
 SECTION 1.13. Assignment of Loans. For the avoidance of doubt, upon any assignment by any Lender of any Loan held or made by it or any part thereof to another Person in accordance with this
Agreement, such Loan (or such part thereof) so assigned to such Person shall constitute a Loan made by such Person to the applicable Borrower(s). 

  
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 ARTICLE II 
 The Credits 
 SECTION 2.01. Commitments. 

(a) Subject to the terms and conditions set forth herein, each Term Lender agrees to make (i) a Domestic Term Loan on the Closing
Date to the Domestic Borrowers in Dollars in an amount equal to such Lender’s Applicable Percentage of the amount specified by the Domestic Borrowers in the Borrowing Request delivered to the Administrative Agent pursuant to
Section 2.03 (such amount, the “Domestic Term Borrowing Amount”) and (ii) a Bermuda Term Loan to the Bermuda Borrower on the Closing Date in Dollars in an amount equal to such Lender’s Applicable Percentage of
the amount specified by the Bermuda Borrower in the Borrowing Request delivered to the Administrative Agent pursuant to Section 2.03 (such amount, the “Bermuda Term Borrowing Amount” which, when combined with the
Domestic Term Borrowing Amount, shall not exceed the Term Loan Commitment of such Lender), in each case, by making immediately available funds to the Administrative Agent’s account not later than the time specified by the Administrative Agent,
in an amount equal to (x) the Domestic Term Borrowing Amount as it relates to the Domestic Term Loans and (y) the Bermuda Term Borrowing Amount as it relates to the Bermuda Term Loans. Amounts repaid in respect of Domestic Term Loans and
Bermuda Term Loans may not be reborrowed. 
 (b) Subject to the terms and conditions set forth herein, each Revolving Lender
agrees to make (i) Domestic Revolving Loans from time to time during the Availability Period to the Domestic Borrowers in Dollars in an amount equal to such Lender’s Applicable Percentage of the amount specified by the Domestic Borrowers
in the Borrowing Request delivered to the Administrative Agent pursuant to Section 2.03 (each such amount, a “Domestic Revolving Borrowing Amount”) and (ii) Bermuda Revolving Loans from time to time during the
Availability Period to the Bermuda Borrower in Dollars in an amount equal to such Lender’s Applicable Percentage of the amount specified by the Bermuda Borrower in the Borrowing Request delivered to the Administrative Agent pursuant to
Section 2.03 (each such amount, a “Bermuda Revolving Borrowing Amount” which, when combined with any Domestic Revolving Borrowing Amount at any time outstanding, shall be an aggregate principal amount that will not
result in (A) such Lender’s Revolving Credit Exposure exceeding such Lender’s Revolving Commitments or (B) the total Revolving Credit Exposures exceeding the sum of the total Revolving Commitments). Within the foregoing limits
and subject to the terms and conditions set forth herein, the (i) Domestic Borrowers may borrow, prepay and reborrow Domestic Revolving Loans and (ii) the Bermuda Borrower may borrow, prepay and reborrow Bermuda Revolving Loans.

 (c) Subject to and upon the terms and conditions set forth herein and in Amendment No. 1, each Cashless
Option Lender and the Additional Term B-1 Lender agrees to make Other Term Loans to the Domestic Borrowers on the Amendment No. 1 Effective Date (which shall replace the Domestic Term Loans existing prior to such date and be considered Domestic
Term B-1 Loans for all purposes hereunder), in an amount equal to (x) its “Cashless Settlement Option” allocation in accordance with Amendment No. 1 in the case of each Cashless Option Lender and (y) in an amount equal to
$675,000,000 minus the aggregate Cashless Settlement Option allocations in accordance with Amendment No. 1 (such amount being $150,020,093.33) in the case of the Additional Term B-1 Lender. Notwithstanding the
foregoing, any Cashless Option Lender shall not be required to deliver any additional amounts on the Amendment No. 1 Effective Date but shall make Domestic Term B-1 Loans cashlessly with the proceeds of the repayment of all (or such lesser
amount as the Amendment No. 1 Arrangers together with the Administrative Agent may allocate) of its Domestic Term Loans in accordance with Amendment No. 1. 
 (d) The initial Interest Periods for all Eurodollar Domestic Term B-1 Loans made on the Amendment No. 1 Effective Date pursuant to Section 2.01(c) shall be the same Interest Periods
applicable to the Eurodollar Term Loans immediately prior to the Amendment No. 1 Effective Date. On and after Amendment No. 1 Effective Date, all Domestic Term B-1 Loans made pursuant to Section 2.01(c) shall rank pari passu in right
of payment and security with, and, except as provided herein, have the same rights and benefits as, the Domestic Term Loans outstanding immediately prior to Amendment No. 1 Effective Date under the Loan Documents. 

  
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 SECTION 2.02. Loans and Borrowings. 

(a) Each Loan (other than a Swingline Loan) shall be made as part of a Borrowing consisting of Loans of the same Class and Type made by
the Lenders ratably in accordance with their respective Commitments of the applicable Class. The failure of any Lender to make any Loan required to be made by it shall not relieve any other Lender of its obligations hereunder; provided that
the Commitments of the Lenders are several and no Lender shall be responsible for any other Lender’s failure to make Loans as required. Any Swingline Loan shall be made in accordance with the procedures set forth in Section 2.04.

 (b) Subject to Section 2.12, each Borrowing shall be comprised entirely of Base Rate Loans or Eurodollar Loans as
the applicable Borrower may request in accordance herewith. Each Swingline Loan shall be a Base Rate Loan. Each Lender at its option may make any Eurodollar Loan by causing any domestic or foreign branch or Affiliate of such Lender to make such
Loan; provided that any exercise of such option shall not affect the obligation of the applicable Borrower to repay such Loan in accordance with the terms of this Agreement. 

(c) Each Borrowing of, conversion to or continuation of Eurodollar Loans shall be in an aggregate amount that is an integral multiple of
$500,000 (or, if not an integral multiple, the entire available amount) and not less than $1,000,000. Each Borrowing of, conversion to or continuation of Base Rate Loans (other than Swingline Loans which shall be subject to Section 2.04)
shall be in an aggregate amount that is an integral multiple of $500,000 and not less than $1,000,000; provided that Eurodollar Revolving Loans and Base Rate Revolving Loans may be in an aggregate amount that is equal to the entire unused
balance of the total Revolving Commitments or that is required to finance the reimbursement of a Swingline Loan pursuant to Section 2.04(c) or an L/C Disbursement as contemplated by Section 2.05(c). Borrowings of more than
one Type and Class may be outstanding at the same time; provided that there shall not at any time be more than a total of twelve (12) Eurodollar Borrowings outstanding. 

(d) Notwithstanding any other provision of this Agreement, the Borrowers shall not be entitled to request, or to elect to convert or
continue, any Borrowing if the Interest Period requested (i) with respect to a Revolving Borrowing would end after the Revolving Credit Maturity Date or (ii) with respect to a Term Loan Borrowing would end after the Term Loan Maturity
Date. 
 SECTION 2.03. Requests for Borrowings. To request a Borrowing, a conversion of Loans from one Type to the other
or a continuation of Eurodollar Loans, the applicable Borrower shall notify the Administrative Agent of such request, which may be given by telephone, not later than 11:00 a.m. (i) three Business Days prior to the requested date of any
Borrowing of, conversion to or continuation of Eurodollar Loans or of any conversion of Eurodollar Loans to Base Rate Loans, and (ii) two Business Days prior to the requested date of any Borrowing of Base Rate Loans; provided,
however, that if the applicable Borrower wishes to request Eurodollar Loans having an Interest Period other than one, two, three or six months in duration as provided in the definition of “Interest Period,” the applicable notice
must be received by the Administrative Agent not later than 11:00 a.m., four Business Days prior to the requested date of such Borrowing, conversion or continuation of Eurodollar Loans, whereupon the Administrative Agent shall give prompt notice to
the applicable Lenders of such request and determine whether the requested Interest Period is acceptable to all of them. Not later than 10:00 a.m., three Business Days before the requested date of such Borrowing, conversion or continuation of
Eurodollar Loans, the Administrative Agent shall notify the applicable Borrower (which notice may be by telephone) whether or not the requested Interest Period has been consented to by all the applicable Lenders. Each Borrowing Request shall be
irrevocable and, in the case of a telephonic Borrowing Request, shall be confirmed promptly by hand delivery or telecopy or transmission by electronic communication in accordance with Section 9.01(b) to the Administrative Agent of a
written Borrowing Request in a form attached hereto as Exhibit D and signed by the applicable Borrower. Each such telephonic and written Borrowing Request shall specify the following information in compliance with Section 2.02:

 (i) the Class of Loans to which such Borrowing Request relates; 

(ii) the aggregate amount of the requested Borrowing, conversion or continuation; 

(iii) the date of such Borrowing, conversion or continuation, which shall be a Business Day; 

  
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 (iv) whether such Borrowing, conversion or continuation is to be a Base Rate
Borrowing or a Eurodollar Borrowing; 
 (v) in the case of a Eurodollar Borrowing, the initial Interest Period to
be applicable thereto, which shall be a period contemplated by the definition of the term “Interest Period”; 
 (vi) the location and number of the applicable Borrower’s account to which funds are to be disbursed, which shall comply with the requirements of Section 2.06; and 

(vii) whether the applicable Borrower is requesting a new Borrowing, a conversion of Loans from one Type to the other, or
a continuation of Eurodollar Loans. 
 If no election as to the Type of Borrowing is specified, then the requested Borrowing shall be a Base
Rate Borrowing. In the case of a failure to timely request a conversion or continuation of Eurodollar Loans, such Loans shall be converted to Base Rate Loans on the last day of the applicable Interest Period. If no Interest Period is specified with
respect to any requested Eurodollar Borrowing or conversion or continuation of Eurodollar Loans, then the applicable Borrower shall be deemed to have selected an Interest Period of one month’s duration. Any automatic conversion to Base Rate
Loans shall be effective as of the last day of the Interest Period then in effect with respect to the applicable Eurodollar Loans. Promptly following receipt of a Borrowing Request in accordance with this Section 2.03, the Administrative
Agent shall advise each relevant Lender of the details thereof and of the amount of such Lender’s Loan to be made as part of the requested Borrowing. Except as otherwise provided herein, a Eurodollar Loan may be continued or converted only on
the last day of an Interest Period for such Eurodollar Loan. During the existence of an Event of Default, no Loans may be requested as, converted to or continued as Eurodollar Loans without the consent of the Required Class Lenders of the applicable
Class. 
 SECTION 2.04. Swingline Loans. 
 (a) Subject to the terms and conditions set forth herein, the Swingline Lender agrees, in reliance upon the agreements of the other Lenders set forth in this Section 2.04, to make Swingline
Loans to the Borrowers from time to time during the Availability Period; provided that no such Swingline Loan shall be permitted if, after giving effect thereto, (i) the aggregate principal amount of outstanding Swingline Loans would
exceed the Swingline Loan Sublimit or (ii) the aggregate Revolving Credit Exposures would exceed the total Revolving Commitments; provided, further, that the Swingline Lender shall not be required to make any Swingline Loan to
refinance an outstanding Swingline Loan. Within the foregoing limits and subject to the terms and conditions set forth herein, the Borrowers may borrow, prepay and reborrow Swingline Loans. Immediately upon the making of a Swingline Loan, each
Revolving Lender shall be deemed to, and hereby irrevocably and unconditionally agrees to, purchase from the Swingline Lender a risk participation in such Swingline Loan in an amount equal to the product of such Revolving Lender’s Applicable
Percentage times the amount of such Swingline Loan. 
 (b) To request a Swingline Loan the applicable Borrower shall notify the
Administrative Agent and Swingline Lender of such request, which may be given by telephone and shall be irrevocable. Each such notice must be received by the Swingline Lender and the Administrative Agent not later than 1:00 p.m. on the requested
borrowing date, and shall specify (i) the amount to be borrowed, which shall be a minimum of $100,000 and (ii) the requested borrowing date, which shall be a Business Day. Each such telephonic notice must be confirmed promptly by delivery
to the Swingline Lender and the Administrative Agent of a written Swingline Loan Notice, appropriately completed and signed by a Responsible Officer of the applicable Borrower. Promptly after receipt by the Swingline Lender of any telephonic
Swingline Loan Notice, the Swingline Lender will confirm with the Administrative Agent (by telephone or in writing) that the Administrative Agent has also received such Swingline Loan Notice and, if not, the Swingline Lender will notify the
Administrative Agent (by telephone or in writing) of the contents thereof. Unless the Swingline Lender has received notice (by telephone or in writing) from the Administrative Agent (including at the request of any Lender) prior to 2:00 p.m. on the
date of the proposed Swingline Loan Borrowing (A) directing the Swingline Lender not to make such Swingline Loan as a result of the limitations set forth in Section 2.04(a) or (B) that one or more of the applicable conditions
specified in Section 4.02 is not then satisfied, then, the Swingline Lender shall make such Swingline Loan available to the applicable Borrower by means of a credit to the general deposit account of the applicable Borrower with the
Swingline Lender (or, in the case of a Swingline Loan made to finance the reimbursement of an L/C Disbursement as provided in Section 2.05(c), by remittance to the relevant Issuing Bank) by 3:00 p.m., New York City time, on the requested
date of such Swingline Loan. 

  
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 (c) (i) The Swingline Lender at any time in its sole and absolute discretion may request, on
behalf of the applicable Borrower (which hereby irrevocably authorize the Swingline Lender to so request on their behalf), that each Revolving Lender make a Base Rate Loan in an amount equal to such Lender’s Applicable Percentage of the amount
of the Swingline Loans then outstanding. Such request shall be made in writing (which written request shall be deemed to be a Borrowing Request for purposes hereof) and in accordance with the requirements of Section 2.02 and
Section 2.03, without regard to the minimum and multiples specified therein for the principal amount of Base Rate Loans, but subject to the unutilized portion of the Revolving Commitments of the applicable Class and the conditions set
forth in Section 4.02. The Swingline Lender shall furnish the applicable Borrower with a copy of the applicable Borrowing Request promptly after delivering such notice to the Administrative Agent. Each Revolving Lender shall make an
amount equal to its Applicable Percentage of the amount specified in such Borrowing Request available to the Administrative Agent in Same Day Funds for the account of the Swingline Lender at the Administrative Agent’s Office not later than 1:00
p.m. on the day specified in such Borrowing Request, whereupon, subject to Section 2.04(c)(ii), each Lender that so makes funds available shall be deemed to have made a Base Rate Loan to the applicable Borrower in such amount. The
Administrative Agent shall remit the funds so received to the Swingline Lender. 
 (ii) If for any reason any Swingline Loan
cannot be refinanced by such Base Rate Loan in accordance with clause (i), the request for Base Rate Loans submitted by the Swingline Lender as set forth herein shall be deemed to be a request by the Swingline Lender that each of the Revolving
Lenders fund its risk participation in the relevant Swingline Loan and such Revolving Lender’s payment to the Administrative Agent for the account of the Swingline Lender pursuant to Section 2.04(c)(i) shall be deemed payment in
respect of such participation. If any Revolving Lender fails to make available to the Administrative Agent for the account of the Swingline Lender any amount required to be paid by such Revolving Lender pursuant to the foregoing provisions of this
Section 2.04(c) by the time specified in Section 2.04(c)(i), the Swingline Lender shall be entitled to recover from such Revolving Lender (acting through the Administrative Agent), on demand, such amount with interest thereon
for the period from the date such payment is required to the date on which such payment is immediately available to the Swingline Lender at a rate per annum equal to the applicable Overnight Rate from time to time in effect, plus any administrative,
processing or similar fees customarily charged by the Swingline Lender in connection with the foregoing. If such Revolving Lender pays such amount (with interest and fees as aforesaid), the amount so paid shall constitute such Revolving
Lender’s Base Rate Loan included in the relevant Borrowing or funded participation in the relevant Swingline Loan, as the case may be. A certificate of the Swingline Lender submitted to any Revolving Lender (through the Administrative Agent)
with respect to any amounts owing under this clause (ii) shall be conclusive absent manifest error. 
 (iii) Each Revolving
Lender’s obligation to make Base Rate Loans or to purchase and fund risk participations in Swingline Loans pursuant to this Section 2.04(c) shall be absolute and unconditional and shall not be affected by any circumstance, including
(A) any setoff, counterclaim, recoupment, defense or other right which such Lender may have against the Swingline Lender, the Borrowers or any other Person for any reason whatsoever, (B) the occurrence or continuance of a Default or
(C) any other occurrence, event or condition, whether or not similar to any of the foregoing; provided, however, that each Revolving Lender’s obligation to make Base Rate Loans pursuant to this Section 2.04(c) is
subject to the conditions set forth in Section 4.02. No such funding of risk participations shall relieve or otherwise impair the obligation of the Borrowers to repay Swingline Loans, together with interest as provided herein.

 (d) (i) At any time after any Revolving Lender has purchased and funded a risk participation in a Swingline Loan, if the
Swingline Lender receives any payment on account of such Swingline Loan, the Swingline Lender will distribute to such Revolving Lender its Applicable Percentage thereof in the same funds as those received by the Swingline Lender. 

(ii) If any payment received by the Swingline Lender in respect of principal or interest on any Swingline Loan is required to be returned
by the Swingline Lender under any of the circumstances described in Section 9.08 (including pursuant to any settlement entered into by the Swingline Lender in its discretion), each Revolving Lender shall pay to the Swingline Lender its
Applicable Percentage thereof on demand of the Administrative Agent, plus interest thereon from the date of such demand to the date such amount is returned, at a rate per annum equal to the 

  
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applicable Overnight Rate. The Administrative Agent will make such demand upon the request of the Swingline Lender. The obligations of the Revolving Lenders under this clause shall survive the
payment in full of the Obligations and the termination of this Agreement. 
 (e) The Swingline Lender shall be responsible for
invoicing the applicable Borrower for interest on the Swingline Loans. Until each Revolving Lender funds its Base Rate Loan or risk participation pursuant to this Section 2.04 to refinance such Revolving Lender’s Applicable
Percentage of any Swingline Loan, interest in respect of such Applicable Percentage shall be solely for the account of the Swingline Lender. 
 (f) The applicable Borrower(s) shall make all payments of principal and interest in respect of the Swingline Loans directly to the Swingline Lender. 

(g) If the maturity date shall have occurred in respect of any tranche of Revolving Commitments at a time when a tranche or tranches of
Extended Revolving Commitments is or are in effect with a longer maturity date, then on the earliest occurring maturity date all then outstanding Swingline Loans shall be repaid in full on such date (and there shall be no adjustment to the
participations in such Swingline Loans as a result of the occurrence of such maturity date); provided, however, that if on the occurrence of such earliest maturity date (after giving effect to any repayments of Revolving Loans and any
reallocation of Letter of Credit participations as contemplated in Section 2.05(j)), there shall exist sufficient unutilized Extended Revolving Commitments so that the respective outstanding Swingline Loans could be incurred pursuant the
Extended Revolving Commitments which will remain in effect after the occurrence of such maturity date, then there shall be an automatic adjustment on such date of the participations in such Swingline Loans and same shall be deemed to have been
incurred solely pursuant to the relevant Extended Revolving Commitments, and such Swingline Loans shall not be so required to be repaid in full on such earliest maturity date. 
 SECTION 2.05. Letters of Credit. 
 (a) The Letter of Credit
Commitment. 
 (i) Subject to the terms and conditions set forth herein, (A) each Issuing Bank agrees, in reliance upon
the agreements of the Revolving Lenders set forth in this Section 2.05, (1) from time to time on any Business Day during the period from the Closing Date until the Letter of Credit Expiration Date, to issue Letters of Credit
denominated in Dollars or in one or more Alternative Currencies for the account of any Borrower or any Subsidiary of a Borrower, and to amend or extend Letters of Credit previously issued by it, in accordance with subsection (b) below, and
(2) to honor drawings under the Letters of Credit; and (B) the Revolving Lenders severally agree to participate in Letters of Credit issued for the account of any Borrower or their respective Subsidiaries and any drawings thereunder;
provided that after giving effect to any L/C Credit Extension with respect to any Letter of Credit, (x) the aggregate Dollar Equivalent of the L/C Exposure shall not exceed the L/C Exposure Sublimit and (y) the total Revolving
Credit Exposures shall not exceed the total Revolving Commitments. Each request by a Borrower for the issuance or amendment of a Letter of Credit shall be deemed to be a representation by such Borrower that the L/C Credit Extension so requested
complies with the conditions set forth in the proviso to the preceding sentence. Within the foregoing limits, and subject to the terms and conditions hereof, the Borrowers’ ability to obtain Letters of Credit shall be fully revolving, and
accordingly the Borrowers may, during the foregoing period, obtain Letters of Credit to replace Letters of Credit that have expired or that have been drawn upon and reimbursed. All Existing Letters of Credit shall be deemed to be “Letters of
Credit” issued pursuant to this Agreement on the Closing Date and from and after the Closing Date shall be subject to and governed by the terms and conditions hereof and shall no longer be deemed to be outstanding under the Existing Credit
Agreement. All Letters of Credit outstanding under the Revolving Commitments immediately prior to the Amendment No. 1 Effective Date shall be deemed to be Letters of Credit issued under the Tranche A Revolving Commitments.

 (ii) No Issuing Bank shall issue any Letter of Credit, if: (A) subject to Section 2.05(b)(iii), the expiry
date of such requested Letter of Credit would occur more than twelve months after the date of issuance or last extension, unless the Required Revolving Lenders and the applicable Issuing Bank have approved such expiry date; provided that
Letters of Credit (at any one time outstanding) in an aggregate amount of up to $5,000,000 (determined in accordance with Section 1.06) may have an expiry date of up to 36 months from the date of issuance thereof; or (B) the expiry
date of such requested Letter of Credit would occur after the Letter of Credit Expiration Date, unless all the Revolving Lenders and the applicable Issuing Bank have approved such expiry date. 

  
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 (iii) No Issuing Bank shall be under any obligation to issue any Letter of Credit if:

 (A) any order, judgment or decree of any Governmental Authority or arbitrator shall by its terms purport to
enjoin or restrain such Issuing Bank from issuing such Letter of Credit, or any Law applicable to such Issuing Bank or any request or directive (whether or not having the force of law) from any Governmental Authority with jurisdiction over such
Issuing Bank shall prohibit, or direct that such Issuing Bank refrain from, the issuance of letters of credit generally or such Letter of Credit in particular or shall impose upon such Issuing Bank with respect to such Letter of Credit any
restriction, reserve or capital requirement (for which such Issuing Bank is not otherwise compensated hereunder) not in effect on the Closing Date, or shall impose upon such Issuing Bank any unreimbursed loss, cost or expense which was not
applicable on the Closing Date and which such Issuing Bank in good faith deems material to it; 
 (B) the
issuance of such Letter of Credit would violate one or more policies of such Issuing Bank applicable to letters of credit generally; 
 (C) except as otherwise agreed by the Administrative Agent, the applicable Issuing Bank and Holdings, such Letter of Credit is to be denominated in a currency other than Dollars or an Alternative
Currency; 
 (D) except as otherwise agreed by the Administrative Agent and the applicable Issuing Bank, the
Letter of Credit is in an initial stated amount of less than $100,000; 
 (E) such Letter of Credit contains any
provisions for automatic reinstatement of the stated amount after any drawing thereunder; or 
 (F) a default of
any Revolving Lender’s (of the applicable Class) obligations to fund under Section 2.05(c) exists or any Revolving Lender (of the applicable Class) is at such time a Defaulting Lender hereunder, unless such Issuing Bank has entered
into satisfactory arrangements (in such Issuing Bank’s sole and absolute discretion), including the delivery of Cash Collateral, with the applicable Borrower(s) or such Revolving Lender to eliminate such Issuing Bank’s actual or potential
Fronting Exposure (after giving effect to Section 2.22(a)(iii)) with respect to the Defaulting Lender arising from either the Letter of Credit then proposed to be issued or that Letter of Credit and all other L/C Exposure as to which
such Issuing Bank has actual or potential Fronting Exposure, as it may elect in its sole discretion. 
 (iv) No Issuing Bank
shall be under any obligation to amend any Letter of Credit if (A) such Issuing Bank would have no obligation at such time to issue such Letter of Credit in its amended form under the terms hereof, or (B) the beneficiary of such Letter of
Credit does not accept the proposed amendment to such Letter of Credit. 
 (v) Each Issuing Bank shall act on behalf of the
applicable Revolving Lenders with respect to any Letters of Credit issued by it and the documents associated therewith, and each Issuing Bank shall have all of the benefits and immunities (A) provided to the Administrative Agent in Article
VIII with respect to any acts taken or omissions suffered by such Issuing Bank in connection with Letters of Credit issued by it or proposed to be issued by it and Issuer Documents pertaining to such Letters of Credit as fully as if the term
“Administrative Agent” as used in Article VIII included such Issuing Bank with respect to such acts or omissions, and (B) as additionally provided herein with respect to such Issuing Bank. 

(b) Procedures for Issuance and Amendment of Letters of Credit; Auto-Extension Letters of Credit. 

(i) Each Letter of Credit shall be issued or amended, as the case may be, upon the request of the applicable Borrower delivered to the
applicable Issuing Bank (with a copy to the Administrative Agent) in the form of a Letter of Credit Application, appropriately completed and signed by a Responsible Officer of the applicable Borrower. Such Letter of Credit Application must be
received by the applicable Issuing Bank and the Administrative 

  
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Agent not later than noon at least three Business Days (or such later date and time as the applicable Issuing Bank may agree in a particular instance in its sole discretion) prior to the proposed
issuance date or date of amendment, as the case may be. In the case of a request for an initial issuance of a Letter of Credit, such Letter of Credit Application shall specify in form and detail satisfactory to the applicable Issuing Bank:
(A) the proposed issuance date of the requested Letter of Credit (which shall be a Business Day); (B) the amount and currency thereof; (C) the expiry date thereof; (D) the name and address of the beneficiary thereof; (E) the
documents to be presented by such beneficiary in case of any drawing thereunder; (F) the full text of any certificate to be presented by such beneficiary in case of any drawing thereunder; and (G) such other matters as the applicable
Issuing Bank may reasonably require. In the case of a request for an amendment of any outstanding Letter of Credit, such Letter of Credit Application shall specify in form and detail satisfactory to the applicable Issuing Bank (A) the Letter of
Credit to be amended; (B) the proposed date of amendment thereof (which shall be a Business Day); (C) the nature of the proposed amendment; and (D) such other matters as the applicable Issuing Bank may reasonably require.
Additionally, the applicable Borrower shall furnish to the applicable Issuing Bank and the Administrative Agent such other documents and information pertaining to such requested Letter of Credit issuance or amendment, including any Issuer Documents,
as the applicable Issuing Bank or the Administrative Agent may reasonably require. 
 (ii) Promptly after receipt of any Letter
of Credit Application, the applicable Issuing Bank will confirm with the Administrative Agent (by telephone or in writing) that the Administrative Agent has received a copy of such Letter of Credit Application from the applicable Borrower and, if
not, such Issuing Bank will provide the Administrative Agent with a copy thereof. Unless an Issuing Bank has received written notice from any Revolving Lender, the Administrative Agent or any Loan Party at least one Business Day prior to the
requested date of issuance or amendment of the applicable Letter of Credit, that one or more applicable conditions contained in Section 4.02 shall not then be satisfied, then, subject to the terms and conditions hereof, such Issuing Bank
shall, on the requested date, issue a Letter of Credit for the account of the applicable Borrower (or the applicable Subsidiary) or enter into the applicable amendment, as the case may be, in each case in accordance with such Issuing Bank’s
usual and customary business practices. Immediately upon the issuance of each Letter of Credit by an Issuing Bank, each Revolving Lender shall be deemed to, and hereby irrevocably and unconditionally agrees to, purchase from such Issuing Bank a risk
participation in such Letter of Credit in an amount equal to the product of such Lender’s Applicable Percentage times the amount of such Letter of Credit. 
 (iii) If a Borrower so requests in any applicable Letter of Credit Application, the applicable Issuing Bank may, in its sole and absolute discretion, agree to issue a Letter of Credit that has automatic
extension provisions (each, an “Auto-Extension Letter of Credit”); provided that any such Auto-Extension Letter of Credit must permit the applicable Issuing Bank to prevent any such extension at least once in each
twelve-month period (commencing with the date of issuance of such Letter of Credit) by giving prior notice to the beneficiary thereof not later than a day (the “Non-Extension Notice Date”) in each such twelve-month period to be
agreed upon at the time such Letter of Credit is issued. Unless otherwise directed by the applicable Issuing Bank, the applicable Borrower shall not be required to make a specific request to an Issuing Bank for any such extension. Once an
Auto-Extension Letter of Credit has been issued, the Lenders shall be deemed to have authorized (but may not require) the applicable Issuing Bank to permit the extension of such Letter of Credit at any time to an expiry date not later than the
Letter of Credit Expiration Date; provided, however, that no Issuing Bank shall permit any such extension if (A) such Issuing Bank has determined that it would not be permitted at such time to issue such Letter of Credit in its
revised form (as extended) under the terms hereof (by reason of the provisions of clause (ii) or (iii) of Section 2.05(a) or otherwise) or (B) it has received notice (which may be by telephone or in writing) on or before
the day that is seven Business Days before the Non-Extension Notice Date (1) from the Administrative Agent that the Required Lenders have elected not to permit such extension or (2) from the Administrative Agent or any Revolving Lender or
any Borrower that one or more of the applicable conditions specified in Section 4.02 is not then satisfied, and in each such case directing such Issuing Bank not to permit such extension. 

(iv) Promptly after its delivery of any Letter of Credit or any amendment to a Letter of Credit to an advising bank with respect thereto
or to the beneficiary thereof, the applicable Issuing Bank will also deliver to the applicable Borrower and the Administrative Agent a true and complete copy of such Letter of Credit or amendment. 

  
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 (c) Drawings and Reimbursements; Funding of Participations. 

(i) Upon receipt from the beneficiary of any Letter of Credit of any notice of a drawing under such Letter of Credit, the applicable
Issuing Bank shall notify the applicable Borrower and the Administrative Agent thereof. In the case of a Letter of Credit denominated in an Alternative Currency, the applicable Borrower shall reimburse the applicable Issuing Bank in Dollars in the
amount of the Dollar Equivalent thereof, unless the applicable Issuing Bank (at its option) shall have specified in such notice that it will require reimbursement in such Alternative Currency. Not later than noon on the second Business Day following
the receipt by the applicable Borrower of the notice of any payment by an Issuing Bank under a Letter of Credit to be reimbursed in Dollars, or not later than the Applicable Time on the second Business Day following receipt by the applicable
Borrower of any notice of payment by the applicable Issuing Bank under a Letter of Credit to be reimbursed in an Alternative Currency (each such date, an “Honor Date”), the applicable Borrower shall reimburse such Issuing Bank
through the Administrative Agent in an amount equal to the amount of such drawing. If the applicable Borrower fails to so reimburse such Issuing Bank by such time, the Administrative Agent shall promptly notify each applicable Revolving Lender of
the Honor Date, the amount of the unreimbursed drawing (expressed in Dollars in the amount of the Dollar Equivalent thereof in the case of a Letter of Credit denominated in an Alternative Currency) (the “Unreimbursed Amount”), and
the amount of such Revolving Lender’s Applicable Percentage thereof. In such event, the applicable Borrower shall be deemed to have requested a Revolving Borrowing of Base Rate Loans of the applicable Class to be disbursed on the Business Day
following the Honor Date in an amount equal to the Unreimbursed Amount, without regard to the minimum and multiples specified in Section 2.02 for the principal amount of Base Rate Loans, but subject to the amount of the unutilized
portion of the Revolving Commitments and the conditions set forth in Section 4.02 (other than the delivery of a Borrowing Request) and until such Unreimbursed Amount is repaid or refinanced it shall accrue interest at the rate applicable
to Base Rate Loans. Any notice given by the applicable Issuing Bank or the Administrative Agent pursuant to this Section 2.05(c)(i) may be given by telephone if immediately confirmed in writing; provided that the lack of such an
immediate confirmation shall not affect the conclusiveness or binding effect of such notice. 
 (ii) Each Revolving Lender shall
upon any notice pursuant to Section 2.05(c)(i) make funds available (and the Administrative Agent may apply Cash Collateral provided for this purpose) for the account of the applicable Issuing Bank, in Dollars, at the Administrative
Agent’s office for payments in an amount equal to its Applicable Percentage of the Unreimbursed Amount not later than 2:00 p.m. on the Business Day specified in such notice by the Administrative Agent, whereupon, subject to the provisions of
Section 2.05(c)(iii), such Revolving Lender that so makes funds available shall be deemed to have made a Base Rate Loan to the applicable Borrower in such amount. The Administrative Agent shall remit the funds so received to the
applicable Issuing Bank. 
 (iii) With respect to any Unreimbursed Amount in respect of a Letter of Credit that is not fully
refinanced by a Revolving Borrowing of Base Rate Loans of the applicable Class because the conditions set forth in Section 4.02 cannot be satisfied or for any other reason, the applicable Borrower shall be deemed to have incurred from
the applicable Issuing Bank an L/C Borrowing in the amount of the Unreimbursed Amount that is not so refinanced, which L/C Borrowing shall be due and payable on demand (together with interest) and shall bear interest at the Default Rate. In such
event, each Revolving Lender’s payment to the Administrative Agent for the account of such Issuing Bank pursuant to Section 2.05(c)(ii) shall be deemed payment in respect of its participation in such L/C Borrowing and shall
constitute an L/C Advance from such Lender in satisfaction of its participation obligation under this Section 2.05. 

(iv) Until each Revolving Lender funds its Domestic Revolving Loan and/or Bermuda Revolving Loan or L/C Advance pursuant to this
Section 2.05(c) to reimburse an Issuing Bank for any amount drawn under any Letter of Credit, interest in respect of such Lender’s Applicable Percentage of such amount shall be solely for the account of such Issuing Bank.

 (v) Each Revolving Lender’s obligation to make Domestic Revolving Loans and/or Bermuda Revolving Loans or L/C Advances
to reimburse each Issuing Bank for amounts drawn under Letters of Credit issued by it, as contemplated by this Section 2.05(c), shall be absolute and unconditional and shall not be affected by any circumstance, including (A) any
setoff, counterclaim, recoupment, defense or other right which such Revolving Lender may have against such Issuing Bank, the Borrowers, any Subsidiary or any other Person for any reason whatsoever; (B) the occurrence or continuance of a Default
or (C) any other occurrence, event or condition, whether or not similar to any of the foregoing; provided, however, that each Lender’s obligation to make Domestic Revolving

  
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Loans and/or Bermuda Revolving Loans pursuant to this Section 2.05(c) is subject to the conditions set forth in Section 4.02 (other than delivery by the applicable
Borrower of a Borrowing Request). No such making of an L/C Advance shall relieve or otherwise impair the obligation of the Borrowers to reimburse the relevant Issuing Bank for the amount of any payment made by such Issuing Bank under any Letter of
Credit, together with interest as provided herein. 
 (vi) If any Revolving Lender fails to make available to the Administrative
Agent for the account of an Issuing Bank any amount required to be paid by such Revolving Lender pursuant to the foregoing provisions of this Section 2.05(c) by the time specified in Section 2.05(c)(ii), such Issuing Bank
shall be entitled to recover from such Revolving Lender (acting through the Administrative Agent), on demand, such amount with interest thereon for the period from the date such payment is required to the date on which such payment is immediately
available to such Issuing Bank at a rate per annum equal to the applicable Overnight Rate from time to time in effect, plus any administrative, processing or similar fees customarily charged by such Issuing Bank in connection with the foregoing. If
such Revolving Lender pays such amount (with interest and fees as aforesaid), the amount so paid shall constitute such Revolving Lender’s Revolving Loan included in the relevant Borrowing or L/C Advance in respect of the relevant L/C Borrowing,
as the case may be. A certificate of an Issuing Bank submitted to any Lender (through the Administrative Agent) with respect to any amounts owing under this clause (vi) shall be conclusive absent manifest error. 

(d) Repayment of Participations. 
 (i) If, at any time after an Issuing Bank has made a payment under any Letter of Credit and has received from any Revolving Lender such Revolving Lender’s L/C Advance in respect of such payment in
accordance with Section 2.05(c), the Administrative Agent receives for the account of such Issuing Bank any payment in respect of the related Unreimbursed Amount or interest thereon (whether directly from a Borrower or otherwise,
including proceeds of Cash Collateral applied thereto by the Administrative Agent), the Administrative Agent will distribute to such Revolving Lender its Applicable Percentage thereof in Dollars. 

(ii) If any payment received by the Administrative Agent for the account of an Issuing Bank pursuant to Section 2.05(c)(i) is
required to be returned under any of the circumstances described in Section 9.08 (including pursuant to any settlement entered into by such Issuing Bank in its discretion), each Revolving Lender shall pay to the Administrative Agent for
the account of such Issuing Bank its Applicable Percentage thereof on demand of the Administrative Agent, plus interest thereon from the date of such demand to the date such amount is returned by such Revolving Lender, at a rate per annum equal to
the applicable Overnight Rate from time to time in effect. The obligations of the Revolving Lenders under this clause shall survive the payment in full of the Obligations and the termination of this Agreement. 

(e) Obligations Absolute. The obligation of the Borrowers to reimburse each Issuing Bank for each drawing under each Letter of
Credit issued by it and to repay each L/C Borrowing shall be absolute, unconditional and irrevocable, and shall be paid strictly in accordance with the terms of this Agreement under all circumstances, including the following: (i) any lack of
validity or enforceability of such Letter of Credit, this Agreement or any other Loan Document; (ii) the existence of any claim, counterclaim, setoff, defense or other right that the Borrowers or any Subsidiary may have at any time against any
beneficiary or any transferee of such Letter of Credit (or any Person for whom any such beneficiary or any such transferee may be acting), the applicable Issuing Bank or any other Person, whether in connection with this Agreement, the transactions
contemplated hereby or by such Letter of Credit or any agreement or instrument relating thereto, or any unrelated transaction; (iii) any draft, demand, certificate or other document presented under such Letter of Credit proving to be forged,
fraudulent, invalid or insufficient in any respect or any statement therein being untrue or inaccurate in any respect; or any loss or delay in the transmission or otherwise of any document required in order to make a drawing under such Letter of
Credit; (iv) any payment by such Issuing Bank under such Letter of Credit against presentation of a draft or certificate that does not strictly comply with the terms of such Letter of Credit; or any payment made by such Issuing Bank under such
Letter of Credit to any Person purporting to be a trustee in bankruptcy, debtor-in-possession, assignee for the benefit of creditors, liquidator, receiver or other representative of or successor to any beneficiary or any transferee of such Letter of
Credit, including any arising in connection with any proceeding under any Debtor Relief Law; (v) any adverse change in the relevant exchange rates or in the availability of the relevant Alternative Currency to Borrowers or any Subsidiary or in
the relevant currency markets generally; or (vi) any other circumstance or happening whatsoever, whether or not similar 

  
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to any of the foregoing, including any other circumstance that might otherwise constitute a defense available to, or a discharge of, the Borrowers or any Subsidiary; provided that the
foregoing shall not excuse any Issuing Bank from liability to the Borrowers to the extent of any direct damages (as opposed to consequential damages, claims in respect of which are waived by the Borrowers to the extent permitted by applicable Law)
suffered by any Borrower that are caused by such Issuing Bank’s gross negligence or willful misconduct when determining whether drafts and other documents presented under a Letter of Credit comply with the terms thereof. 

(f) Role of Issuing Banks. Each Revolving Lender and the Borrowers agree that, in paying any drawing under any Letter of Credit,
no Issuing Bank shall have any responsibility to obtain any document (other than any sight draft, certificates and documents expressly required by the Letter of Credit) or to ascertain or inquire as to the validity or accuracy of any such document
or the authority of the Person executing or delivering any such document. None of the Issuing Banks, the Administrative Agent, any of their respective Related Parties nor any correspondent, participant or assignee of any Issuing Bank shall be liable
to any Lender for (i) any action taken or omitted in connection herewith at the request or with the approval of the Lenders or the Required Revolving Lenders, as applicable; (ii) any action taken or omitted in the absence of gross
negligence or willful misconduct; or (iii) the due execution, effectiveness, validity or enforceability of any document or instrument related to any Letter of Credit or Letter of Credit Application. The Borrowers hereby assume all risks of the
acts or omissions of any beneficiary or transferee with respect to its use of any Letter of Credit; provided, however, that this assumption is not intended to, and shall not, preclude the Borrowers’ pursuing such rights and
remedies as it may have against the beneficiary or transferee at law or under any other agreement. None of the Issuing Banks, the Administrative Agent, any of their respective Related Parties nor any correspondent, participant or assignee of any
Issuing Bank shall be liable or responsible for any of the matters described in clauses (i) through (v) of Section 2.05(e); provided, however, that anything in such clauses to the contrary notwithstanding, the
Borrowers may have a claim against any Issuing Bank, and such Issuing Bank may be liable to the Borrowers, to the extent, but only to the extent, of any direct, as opposed to consequential or exemplary, damages suffered by a Borrower which such
Borrower proves were caused by such Issuing Bank’s willful misconduct or gross negligence or such Issuing Bank’s willful failure to pay under any Letter of Credit after the presentation to it by the beneficiary of a sight draft and
certificate(s) strictly complying with the terms and conditions of a Letter of Credit. In furtherance and not in limitation of the foregoing, each Issuing Bank may accept documents that appear on their face to be in order, without responsibility for
further investigation, regardless of any notice or information to the contrary, and such Issuing Bank shall not be responsible for the validity or sufficiency of any instrument transferring or assigning or purporting to transfer or assign a Letter
of Credit or the rights or benefits thereunder or proceeds thereof, in whole or in part, which may prove to be invalid or ineffective for any reason. 
 (g) Applicability of ISP and UCP. Unless otherwise expressly agreed by the applicable Issuing Bank and the applicable Borrower when a Letter of Credit is issued (including any such agreement
applicable to an Existing Letter of Credit), (i) the rules of the ISP shall apply to each standby Letter of Credit and (ii) the rules of the Uniform Customs and Practice for Documentary Credits, as most recently published by the
International Chamber of Commerce at the time of issuance, shall apply to each commercial Letter of Credit. 
 (h) Conflict
with Issuer Documents. In the event of any conflict between the terms hereof and the terms of any Issuer Document, the terms hereof shall control. 
 (i) Letters of Credit Issued for Subsidiaries. Notwithstanding that a Letter of Credit issued or outstanding hereunder is in support of any obligations of, or is for the account of, Holdings or a
Subsidiary, the Borrowers shall be obligated to reimburse the applicable Issuing Bank hereunder for any and all drawings under such Letter of Credit. The Borrowers hereby acknowledge that the issuance of Letters of Credit for the account of
Subsidiaries inures to the benefit of the Borrowers, and that the Borrowers’ businesses derive substantial benefits from the businesses of such Subsidiaries. 
 (j) Reallocation for Extended Revolving Commitments. If the maturity date in respect of any tranche of Revolving Commitments occurs prior to the expiration of any Letter of Credit, then (i) if
one or more tranche or tranches of Extended Revolving Commitments is or are in effect with a longer maturity date, such Letters of Credit shall automatically be deemed to have been issued (including for purposes of the obligations of the Revolving
Lenders to purchase participations therein and to make Domestic Revolving Loans and/or Bermuda Revolving Loans and payments in respect thereof pursuant to Section 2.05(c) and (d)) under (and ratably participated in by Lenders
pursuant to) the Extended Revolving Commitments in respect of such non-terminating tranches up to an aggregate amount not 

  
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to exceed the aggregate principal amount of the unutilized Extended Revolving Commitments thereunder at such time (it being understood that no partial face amount of any Letter of Credit may be
so reallocated) and (ii) to the extent not reallocated pursuant to immediately preceding clause (i), the Borrowers shall Cash Collateralize any such Letter of Credit in accordance with Section 2.21. Except to the extent of
reallocations of participations pursuant to clause (i) of the second preceding sentence, the occurrence of a maturity date with respect to a given tranche of Revolving Commitments shall have no effect upon (and shall not diminish) the
percentage participations of the Revolving Lenders in any Letter of Credit issued before such maturity date. Commencing with the maturity date of any tranche of Revolving Commitments, the L/C Exposure Sublimit shall be agreed with the Lenders under
the extended tranches. 
 SECTION 2.06. Funding of Borrowings. 

(a) Each Lender shall make each Loan to be made by it hereunder on the proposed date thereof by wire transfer of immediately available
funds by 2:00 p.m., New York City time, to the account of the Administrative Agent most recently designated by it for such purpose by notice to the Lenders in an amount equal to such Lender’s Applicable Percentage or other percentage provided
for herein; provided that Swingline Loans shall be made as provided in Section 2.04. Each Lender may, at its option, make any Loan available to the Bermuda Borrower by causing any foreign or domestic branch or Affiliate of such
Lender to make such Loan; provided that any exercise of such option shall not affect the obligation of the Bermuda Borrower to repay such Loan in accordance with the terms of this Agreement. The Administrative Agent will make such Loans
available to the applicable Borrower by promptly crediting the amounts so received, in like funds, to an account designated by the applicable Borrower in the applicable Borrowing Request; provided that Base Rate Revolving Loans made to
refinance Swingline Loans as provided in Section 2.04(c) shall be remitted to the Swingline Lender and Base Rate Revolving Loans made to finance the reimbursement of an L/C Disbursement as provided in Section 2.05(c) shall be
remitted by the Administrative Agent to the relevant Issuing Bank. 
 (b) Unless the Administrative Agent shall have received
notice from a Lender prior to the proposed time of any Borrowing that such Lender will not make available to the Administrative Agent such Lender’s share of such Borrowing, the Administrative Agent may assume that such Lender has made such
share available on such date in accordance with clause (a) of this Section 2.06 and may, in reliance upon such assumption in its sole discretion, make available to the applicable Borrower a corresponding amount. In such event, if a
Lender has not in fact made its share of the applicable Borrowing available to the Administrative Agent, then the applicable Lender and the Borrowers severally agree to pay to the Administrative Agent forthwith on demand such corresponding amount
with interest thereon, for each day from and including the date such amount is made available to the applicable Borrower to but excluding the date of payment to the Administrative Agent, at (i) in the case of such Lender, the Overnight Rate or
(ii) in the case of the Borrowers, the interest rate applicable to Base Rate Loans. If such Lender pays such amount to the Administrative Agent, then such amount shall constitute such Lender’s Loan included in such Borrowing. If the
Borrowers and such Lender shall pay such interest to the Administrative Agent for the same or an overlapping period, the Administrative Agent shall promptly remit to the Borrowers the amount of such interest paid by the Borrowers for such period.
Any payment by a Borrower shall be without prejudice to claims against the applicable Lender(s). 
 (c) If any Lender makes
available to the Administrative Agent funds for any Loan to be made by such Lender as provided in the foregoing provisions of this Article II, and such funds are not made available to the applicable Borrower by the Administrative Agent
because the conditions to the applicable Credit Event set forth in Article IV are not satisfied or waived in accordance with the terms hereof, the Administrative Agent shall promptly return such funds (in like funds as received from such
Lender) to such Lender, without interest. 
 (d) Notwithstanding the foregoing, each Lender may, at its option, make any Loan
available to the Bermuda Borrower by causing any foreign or domestic branch or Affiliate of such Lender to make such Loan; provided that any exercise of such option shall not affect the obligation of the Bermuda Borrower to repay such Loan in
accordance with the terms of this Agreement. 
 SECTION 2.07. Termination and Reduction of Commitments. 

(a) Unless previously terminated, (i) the Term Loan Commitments shall terminate at 5:00 p.m., New York City time, on the Closing
Date and (ii, (ii) the Additional Term B-1 Loan Commitments shall terminate at 5:00 p.m. New York City time, on the Amendment No. 1 Effective Date and (iii) all Revolving Commitments shall terminate on
the Revolving Credit Maturity Date. 

  
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 (b) The Borrowers may at any time terminate, or from time to time reduce, the Commitments of
any Class; provided that (i) each reduction of Commitments shall be in an amount that is an integral multiple of $1,000,000 and not less than $1,000,000, (or, if less, the remaining amount of such Commitments) and (ii) the Borrowers
shall not terminate or reduce the Revolving Commitments if, after giving effect to any concurrent prepayment of the Loans in accordance with Section 2.09, the total Revolving Credit Exposures would exceed the total Revolving Commitments.

 (c) Holdings shall notify the Administrative Agent by telephone (confirmed by telecopy or transmission by electronic
communication in accordance with Section 9.01(b)) of any election to terminate or reduce the Commitments under clause (b) of this Section 2.07 not later than 12:00 p.m. three (3) Business Days prior to the effective
date of such termination or reduction, specifying such election and the effective date thereof. Promptly following receipt of any such notice, the Administrative Agent shall advise the applicable Lenders of the contents thereof. Each notice
delivered by Holdings pursuant to this Section 2.07 shall be irrevocable; provided that a notice of termination of the Commitments delivered by Holdings may state that such notice is conditioned upon the effectiveness of other
credit facilities or instruments of Indebtedness or the occurrence of any other specified event, in which case such notice may be revoked by Holdings (by notice to the Administrative Agent on or prior to the specified effective date) if such
condition is not satisfied. Any termination or reduction of the Commitments of any Class shall be permanent. Subject to Section 2.19(d), each reduction of the Commitments of any Class shall be made ratably among the Lenders in accordance
with their respective Commitments of such Class. 
 SECTION 2.08. Repayment of Loans; Evidence of Debt. 

(a) (i) The Domestic Borrowers hereby unconditionally promise to pay (x) to the Administrative Agent for the account of each Lender
the then unpaid principal amount of each Domestic Revolving Loan made to the Domestic Borrowers on the Revolving Credit Maturity Date in Dollars and (y) to the Swingline Lender the then unpaid principal amount of each Swingline Loan made to the
Domestic Borrowers on the earlier of the Revolving Credit Maturity Date and the 10th Business Day after such Swingline Loan is made; provided that on each date that a Domestic Revolving Loan is made, the Domestic Borrowers shall repay all
such Swingline Loans then outstanding. 
 (ii) The Bermuda Borrower hereby unconditionally promises to pay (x) to the
Administrative Agent for the account of each Lender the then unpaid principal amount of each Bermuda Revolving Loan made to the Bermuda Borrower on the Revolving Credit Maturity Date in Dollars and (y) to the Swingline Lender the then unpaid
principal amount of each Swingline Loan made to the Bermuda Borrower on the earlier of the Revolving Credit Maturity Date and the 10th Business Day after such Swingline Loan is made; provided that on each date that a Bermuda Revolving Loan is
made, the Bermuda Borrower shall repay all such Swingline Loans then outstanding. 
 (b) (i) The Domestic Borrowers promise to
repay Domestic Term B-1 Loans (x) on each March 31, June 30, September 30 and December 31 (or, if any such day is not a Business Day, the following Business Day), commencing December 31,
2012,September 30, 2013, an aggregate amount equal to 0.25% of the aggregate principal amount of all Domestic Term B-1 Loans borrowed on the ClosingAmendment No. 1 Effective
Date (as such principal amount may be reduced by, and after giving effect to, any voluntary and mandatory prepayments made in accordance with Section 2.09 or as contemplated by Section 2.19) and (y) on the Term Loan
Maturity Date, the aggregate principal amount of all Domestic Term B-1 Loans outstanding on such date. The Domestic Borrowers shall repay to the Administrative Agent for the ratable account of the Lenders with Domestic Term Loans
that are not Rollover Domestic Term Loans, the aggregate principal amount of all Domestic Term Loans that are not Rollover Domestic Term Loans on the Amendment No. 1 Effective Date, with a like amount of the gross proceeds of Domestic Term B-1
Loans made by the Additional Term B-1 Lender pursuant to Section 2.01(c), concurrently with receipt thereof. 

(ii) The Bermuda Borrower promises to repay Bermuda Term Loans (x) on each March 31, June 30, September 30
and December 31 (or, if any such day is not a Business Day, the following Business Day), commencing December 31, 2012, an aggregate amount equal to 0.25% of the aggregate principal amount of all Bermuda Term Loans borrowed on the Closing
Date (as such principal amount may be reduced by, and after giving effect to, any voluntary and mandatory prepayments made in accordance with Section 2.09 or as contemplated by Section 2.19) and (y) on the Term Loan
Maturity Date, the aggregate principal amount of all Bermuda Term Loans outstanding on such date. 

  
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 (c) In the event any Incremental Term Loans are made, such Incremental Term Loans shall
mature and be repaid in amounts and on dates as agreed between the applicable Borrower and the relevant Lenders of such Incremental Term Loans in the applicable Additional Credit Extension Amendment, subject to the requirements set forth in
Section 2.18. In the event that any Extended Term Loans are established, such Extended Term Loans shall, subject to the requirements of Section 2.19, mature and be repaid by the applicable Borrower in the amounts and on the
dates set forth in the applicable Additional Credit Extension Amendment. In the event that any Other Term Loans are established, such Other Term Loans shall, subject to the requirements of Section 2.20, mature and be repaid by the
applicable Borrower in the amounts and on the dates set forth in the applicable Refinancing Amendment. In the event any Increased Commitments are established, such new Revolving Commitments or any Extended Revolving Commitments shall, subject to the
requirements of Section 2.18, be terminated (and all new Revolving Loans of the same Class repaid) on dates set forth in the applicable Additional Credit Extension Amendment. 

(d) Each Lender shall maintain in accordance with its usual practice an account or accounts evidencing the indebtedness of the applicable
Borrowers to such Lender resulting from each Loan made by such Lender, including the amounts of principal and interest payable and paid to such Lender from time to time hereunder. 

(e) The Administrative Agent shall maintain accounts in which it shall record (i) the amount of each Loan made hereunder, the Class
and Type thereof and the Interest Period, if any, applicable thereto, (ii) the amount of any principal or interest due and payable or to become due and payable from the applicable Borrowers to each Lender hereunder and (iii) the amount of
any sum received by the Administrative Agent hereunder for the account of the Lenders and each Lender’s share thereof. 

(f) The entries made in the accounts maintained pursuant to clause (c) or (d) of this Section 2.08 shall be prima
facie evidence of the existence and amounts of the obligations recorded therein absent manifest error; provided that the failure of any Lender or the Administrative Agent to maintain such accounts or any error therein shall not in any manner
affect the obligations of the Borrowers to repay the Loans in accordance with the terms of this Agreement. 
 (g) Any Lender may
request that Loans of any Class made by it be evidenced by a promissory note. In such event, the Borrowers shall prepare, and the applicable Borrower shall execute and deliver to such Lender, a promissory note payable to such Lender and its
registered assigns and in a form set forth under (w) Exhibit B-1 in the case of promissory notes evidencing Domestic Term B-1 Loans, (x) Exhibit B-2 in the case of promissory notes evidencing Bermuda Term Loans,
(y) Exhibit B-3 in the case of promissory notes evidencing Domestic Revolving Loans and (z) Exhibit B-4 in the case of promissory notes evidencing Bermuda Revolving Loans. Thereafter, the Loans evidenced by such promissory
notes and interest thereon shall at all times (including after assignment pursuant to Section 9.04 of this Agreement) be represented by one or more promissory notes in such form payable to the payee named therein and its registered
assigns. 
 SECTION 2.09. Prepayment of Loans. 
 (a) Optional Prepayments. 
 (i) The Borrowers shall have the right at any
time and from time to time to prepay any Borrowing of any Class in whole or in part, without premium or penalty, subject to prior notice in accordance with clause (a)(ii) of this Section 2.09; provided, however, that no
prepayments of Extended Term Loans of any series shall be permitted pursuant to this Section 2.09(a) so long as any Term Loans of any Existing Term Loan Class from which such Extended Term Loans were converted remain outstanding unless
such prepayment is accompanied by a pro rata (or greater proportionate) prepayment of Term Loans of such Existing Term Loan Class. 
 (ii) The applicable Borrower shall notify the Administrative Agent (and, in the case of prepayment of a Swingline Loan, the Swingline Lender) by telephone (confirmed by telecopy or transmission by
electronic communication in accordance with Section 9.01(b)) of any prepayment hereunder (A) in the case of prepayment of a 

  
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Eurodollar Borrowing, not later than 2:00 p.m., New York City time, three (3) Business Days before the date of prepayment, (B) in the case of prepayment of a Base Rate Borrowing, not
later than 2:00 p.m., New York City time, one (1) Business Day before the date of prepayment or (C) in the case of prepayment of a Swingline Loan, not later than 2:00 p.m., New York City time, on the date of prepayment. Each such notice
shall be irrevocable and shall specify the prepayment date, the Class or Classes of Loans to be repaid and the principal amount of each Borrowing or portion thereof to be prepaid; provided that, if a notice of prepayment is given in
connection with a conditional notice of termination of the Commitments as contemplated by Section 2.07, then such notice of prepayment may be revoked if such notice of termination is revoked in accordance with Section 2.07.
Promptly following receipt of any such notice relating to a Borrowing, the Administrative Agent shall advise the Lenders of the contents thereof. Each partial prepayment of any Borrowing shall be in an amount that would be permitted in the case of
an advance of a Borrowing of the same Type as provided in Section 2.02. Each prepayment of Term Loans of any Class pursuant to this Section 2.09(a) shall be applied to repayments thereof required pursuant to
Section 2.08(b) in the order directed by the applicable Borrower. Each prepayment of a Borrowing shall be applied ratably to the Loans of each Class included in the notice of prepayment. Prepayments of Eurodollar Loans pursuant to this
Section 2.09(a) shall be accompanied by accrued interest to the extent required by Section 2.11 and shall be subject to Section 2.14. 
 (iii)(iii) Notwithstanding the foregoing, in the event that, on or prior to the twelve six-month anniversary of the
ClosingAmendment No. 1 Effective Date, (x) the Domestic Borrowers make any prepayment of Domestic Term Loans or the Bermuda Borrower makes any prepayment of Bermuda TermB-1
Loans in connection with any Repricing Transaction, or (y) the Domestic Borrowers or the Bermuda Borrower, as applicable, effectseffect any amendment of this Agreement resulting in a Repricing
Transaction, the Domestic Borrowers or the Bermuda Borrower, as applicable, shall pay to the Administrative Agent, for the ratable account of each of the Term Lenders, (I) in the case of clause (x), a prepayment premium of 1.0%
of the amount of the Domestic Term B-1 Loans or Bermuda Term Loans, as applicable, being prepaid and (II) in the case of clause (y), a payment equal to 1.0% of the aggregate amount of the Domestic Term B-1
Loans or Bermuda Term Loans, as applicable, outstanding immediately prior to such amendment that are the subject of such Repricing Transaction. Such fees shall be due and payable upon the date of the effectiveness of such
Repricing Transaction. 
 (b) Mandatory Prepayments. 

(i) If the Administrative Agent notifies the Borrowers at any time that (x) the Revolving Credit Exposure at such time exceeds an
amount equal to 100% of the Revolving Commitments then in effect, then, within two Business Days after receipt of such notice, the applicable Borrower shall prepay Revolving Loans and/or Cash Collateralize the L/C Exposure in an aggregate amount
equal to the amount sufficient to reduce such Revolving Credit Exposure as of such date of payment to an amount not to exceed 100% of the Revolving Commitments then in effect of the amount of L/C Exposure; provided, however, that,
subject to the provisions of Section 2.21, the Borrowers shall not be required to Cash Collateralize the L/C Exposures pursuant to this Section 2.09(b) unless, after the prepayment in full of the Revolving Loans, the
Revolving Credit Exposure exceeds the Revolving Commitments then in effect. Notwithstanding anything else in this Agreement to the contrary, for purposes of this Section 2.09(b)(i), the Cash Collateralization of L/C Exposure shall be
deemed to reduce the Revolving Credit Exposure by an amount equal to the L/C Exposure Cash Collateralized by the Borrowers. 

(ii) (A) Subject to subsection (vi) below, if Holdings or any of its Restricted Subsidiaries receives any Net Cash Proceeds in
excess of $50,000,000 in any fiscal year of Holdings (and excluding amounts reinvested pursuant to Section 2.09(b)(ii)(B)) from any Asset Sale or Casualty Event, the applicable Borrower(s) shall apply an amount equal to 100% of such Net
Cash Proceeds in excess of $50,000,000 in any fiscal year of Holdings (in the case of an Asset Sale by a Foreign Subsidiary, net of additional taxes payable (or that would be payable if the Net Cash Proceeds were repatriated to the United States) or
reserved against as a result thereof) in accordance with Section 2.09(b)(v) on or prior to the date which is ten (10) Business Days after the date of the realization or receipt of such Net Cash Proceeds; provided that no such
prepayment shall be required pursuant to this Section 2.09(b)(ii)(A) with respect to such Net Cash Proceeds that the Group shall reinvest in accordance with Section 2.09(b)(ii)(B). 

(B) With respect to any Net Cash Proceeds realized or received with respect to any Asset Sale or Casualty Event that are required to be
applied in accordance with Section 2.09(b)(ii)(A), at the option of Holdings, the Group may reinvest all or any portion of such Net Cash Proceeds in assets useful for Holdings’ or a Restricted Subsidiary’s business
(x) within twelve (12) months following receipt of such Net Cash Proceeds, or (y) if Holdings or 

  
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the relevant Restricted Subsidiary enters into a legally binding commitment to reinvest such Net Cash Proceeds within 12 months of the receipt thereof, within six months following the last day of
such twelve-month period; provided that any such Net Cash Proceeds that are not so reinvested within the applicable time period set forth above shall be applied as set forth in Section 2.09(b)(ii)(A) within five (5) Business
Days after the end of the applicable time period set forth above. 
 (iii) If Holdings or any Restricted Subsidiary incurs or
issues any Indebtedness not expressly permitted to be incurred or issued pursuant to Section 6.01 (without prejudice to the restrictions therein), the applicable Borrower(s) shall apply an amount equal to 100% of such Net Cash Proceeds
received by Holdings or any Restricted Subsidiary therefrom in accordance with Section 2.09(b)(v) on or prior to the date which is three (3) Business Days after the receipt of such Net Cash Proceeds. 

(iv) Subject to subsection (vi) below, within 120 days after the end of each Excess Cash Flow Period, the applicable Borrower(s)
shall prepay their respective Term Loans in an aggregate amount equal to (x) the Applicable ECF Percentage of the Excess Cash Flow for such Excess Cash Flow Period minus (y) the principal amount of Term Loans voluntarily prepaid pursuant
to Section 2.09(a) during such Excess Cash Flow Period and, to the extent accompanied by permanent optional reductions of Revolving Commitments, Revolving Loans, in each case, other than to the extent any such prepayment is funded with
the proceeds of Funded Debt (other than Revolving Loans). As used in this Section 2.09(b)(iv), the term “Applicable ECF Percentage” for any Excess Cash Flow Period means (x) 50% if the Consolidated Leverage Ratio as
of the last day of the fiscal year in respect of which Excess Cash Flow is being determined is greater than or equal to 2.25:1.00; (y) 25% if the Consolidated Leverage Ratio as of the last day of the fiscal year in respect of which Excess Cash
Flow is being determined is less than 2.25 to 1.00 but greater than 2.00:1.00; or (z) 0% if the Consolidated Leverage Ratio as of the last day of the fiscal year in respect of which Excess Cash Flow is being determined is less than or equal to
2.00 to 1.00. 
 (v) The applicable Borrower(s) shall notify the Administrative Agent in writing of any mandatory prepayment of
Term Loans required to be made pursuant to clauses (i) through (iv) of this Section 2.09(b) at least three (3) Business Days prior to the date of such prepayment. Each such notice shall specify the date of such prepayment
and provide a reasonably detailed calculation of the amount of such prepayment. The Administrative Agent will promptly notify each Term Lender of the contents of the applicable Borrowers’ prepayment notice and of such Term Lender’s pro
rata share of the prepayment. 
 (vi) Notwithstanding any other provisions of this Section 2.09(b) to the contrary,
to the extent that any of or all the Net Cash Proceeds of any Asset Sale by a Foreign Subsidiary giving rise to a prepayment pursuant to Section 2.09(b)(ii), the Net Cash Proceeds of any Casualty Event from a Foreign Subsidiary, or
Excess Cash Flow attributable to a Foreign Subsidiary that either (A) are prohibited or delayed by applicable local Law from being repatriated to the United States or (B) would result in a material adverse tax consequence to Holdings, the
Borrowers or any of their respective Subsidiaries from such repatriation as determined in good faith by Holdings, in each case, the portion of such Net Cash Proceeds or Excess Cash Flow so affected will not be required to be applied to repay Term
Loans at the times provided in this Section 2.09(b), or the Borrowers shall not be required to make a prepayment at the time provided in this Section 2.09(b), as the case may be. Instead, such amounts may be retained by the
applicable Foreign Subsidiary so long, but only so long, as (x) the applicable local Law will not permit or delays repatriation to the United States (the Borrowers hereby agree to cause the applicable Foreign Subsidiary to promptly take all
actions reasonably required by the applicable local Law to permit such repatriation) or, (y) in the good faith judgment of Holdings, a material adverse tax consequence to Holdings, the Borrowers or any of their respective Subsidiaries would
result from such repatriation, and once such repatriation of any of such affected Net Cash Proceeds or Excess Cash Flow is permitted under the applicable local Law and, in the good faith judgment of Holdings, no material adverse tax consequence to
Holdings, the Borrowers or any of their respective Subsidiaries would result from such repatriation, an amount equal to such Net Cash Proceeds or Excess Cash Flow that could be so repatriated will be promptly (and in any event not later than three
(3) Business Days after such repatriation, if any) applied (net of additional taxes that are or would be payable or reserved against as a result thereof) to the repayment of any Class of Term Loans pursuant to this Section 2.09(b)
to the extent provided herein. 
 (vii) If a Borrower incurs or issues any Credit Agreement Refinancing Indebtedness permitted
to be incurred or issued hereunder (other than Permitted Refinancing Indebtedness thereof), such Borrower shall, substantially contemporaneously with such incurrence or issuance, prepay the principal amount of the corresponding

  
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Refinanced Debt in accordance with clause (viii) below and in an aggregate amount equal to 100% of the Net Cash Proceeds of such issuance or incurrence (which prepayment of principal shall
be accompanied by payment of, provided such Net Cash Proceeds shall be deemed reduced by an amount equal to the, accrued and unpaid interest, premiums and fees and expenses associated with such principal amount prepaid). 

(viii) Except as may otherwise be set forth in any Refinancing Amendment or any Additional Credit Extension Amendment, each prepayment of
any Class of Term Loans pursuant to this Section 2.09(b) shall be applied to each Class of Term Loans as determined the by the applicable Borrower(s) (on a pro rata basis to the Term Loans of the Lenders within each such Class of Term
Loans as elected by the applicable Borrower(s)) and shall be further applied to such Class of Term Loans first, in direct order for not more than the next eight scheduled repayments of the Term Loans of such Class required pursuant to
Section 2.08(b) and second, ratably to the remaining repayments of Term Loans of such Class required pursuant to Section 2.08(b). Unless otherwise directed by Holdings, amounts to be applied as provided above to the
prepayment of Term Loans of any Class shall be applied (A) first, to reduce outstanding Base Rate Loans of such Class and (B) second, to prepay Eurodollar Loans of such Class in direct order of Interest Period maturities.

 (ix) Prepayments of the Revolving Credit Facility made pursuant to clause (i) of this Section 2.09(b),
first, shall be applied ratably to the Unreimbursed Amounts and the Swingline Loans, second, shall be applied to outstanding Classes of Revolving Loans as directed by the Borrowers, and, third, shall be used to Cash
Collateralize the remaining L/C Exposures. Upon the drawing of any Letter of Credit that has been Cash Collateralized, the funds held as Cash Collateral shall (subject to Section 2.05(c)(i)) be applied (without any further action by or
notice to or from the Borrowers or any other Loan Party) to reimburse the Issuing Banks or the Revolving Lenders, as applicable. 
 (x) Any prepayment of Term Loans constituting Eurodollar Loans pursuant to this Section 2.09(b) shall be accompanied by accrued interest to the extent required by Section 2.11 and
shall be subject to Section 2.14. 
 SECTION 2.10. Fees. 

(a) The Borrowers agree to pay to the Administrative Agent for the account of each Revolving Lender a commitment fee, which shall accrue
at the Applicable Rate on the actual daily amount by which the Revolving Commitment of such Lender exceeds the amount of Revolving Loans and L/C Exposure of such Lender (but, for the avoidance of doubt, excluding the Swingline Exposure of such
Lender) during the period from and including the Closing Date to but excluding the date on which such Commitment terminates; provided that any commitment fee accrued with respect to the Revolving Commitment of a Defaulting Lender during the
period prior to the time such Lender became a Defaulting Lender and unpaid at such time shall not be payable by the Borrowers so long as such Lender shall be a Defaulting Lender except to the extent that such commitment fee shall otherwise have been
due and payable by the Borrowers prior to such time; and provided, further that no commitment fee shall accrue on the Revolving Commitment of a Defaulting Lender so long as such Lender shall be a Defaulting Lender. Accrued commitment
fees shall be payable in arrears on the last day of March, June, September and December of each year and on the date on which the Revolving Commitments terminate, commencing on the first such date to occur after the Closing Date. All commitment fees
shall be computed on the basis of a year of 360 days and shall be payable for the actual number of days elapsed (including the first day but excluding the last day). 
 (b) The applicable Borrower agrees to pay (i) to the Administrative Agent for the account of each Revolving Lender a participation fee with respect to its participations in Letters of Credit, which
shall accrue at the Applicable Rate used to determine the interest rate applicable to Eurodollar Loans on the actual daily Outstanding Amount of such Lender’s L/C Exposure (excluding any portion thereof attributable to unreimbursed L/C
Disbursements) during the period from and including the Closing Date to but excluding the later of the date on which such Lender’s Revolving Commitment terminates and the date on which such Lender ceases to have any L/C Exposure;
provided, however, any participation fees otherwise payable for the account of a Defaulting Lender with respect to any Letter of Credit as to which such Defaulting Lender has not provided Cash Collateral satisfactory to the applicable
Issuing Bank pursuant to Section 2.21 shall be payable, to the maximum extent permitted by applicable Law, to the other Lenders in accordance with the upward adjustments in their respective Applicable Percentages allocable to such Letter
of Credit pursuant to Section 2.22(a)(iii), with the balance of such fee, if any, payable to the applicable Issuing Bank for its own account; and (ii) to each Issuing Bank a fronting fee, which shall accrue at a rate per annum
separately agreed between such Issuing Bank and the applicable Borrower on the actual daily Outstanding 

  
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Amount of the L/C Exposure (excluding any portion thereof attributable to unreimbursed L/C Disbursements) attributable to Letters of Credit issued by such Issuing Bank during the period from and
including the Closing Date to but excluding the later of the date of termination of the Revolving Commitments and the date on which there ceases to be any L/C Exposure, as well as such Issuing Bank’s standard fees and commissions with respect
to the issuance, amendment, cancellation, negotiation, transfer, presentment, renewal or extension of any Letter of Credit or processing of drawings thereunder. Unless otherwise specified above, participation fees and fronting fees shall be payable
in arrears on the last day of March, June, September and December of each year, commencing on the first such date to occur after the Closing Date; provided that all such fees shall be payable on the date on which the Revolving Commitments
terminate and any such fees accruing after the date on which the Revolving Commitments terminate shall be payable on demand. Any other fees payable to an Issuing Bank pursuant to this clause shall be payable within ten (10) days after demand.
All participation fees and fronting fees shall be computed on the basis of a year of 360 days and shall be payable for the actual number of days elapsed (including the first day but excluding the last day). 

(c) The Borrowers agree to pay to the Administrative Agent, for its own account, fees payable in the amounts and at the times provided in
the Agency Fee Letter. 
 (d) All fees payable hereunder shall be paid on the dates due, in Dollars and immediately available
funds, to the Administrative Agent (or to the relevant Issuing Bank, in the case of fees payable to it) for distribution, in the case of commitment fees and participation fees, to the Lenders entitled thereto. Fees paid shall not be refundable under
any circumstances. 
 SECTION 2.11. Interest. 
 (a) The Loans comprising each Base Rate Borrowing (including each Swingline Loan) shall bear interest at the Base Rate in effect from time to time plus the Applicable Rate. 

(b) The Loans comprising each Eurodollar Borrowing shall bear interest at the LIBO Rate for the Interest Period in effect for such
Borrowing plus the Applicable Rate. 
 (c) Notwithstanding the foregoing, if any principal of or interest on any Loan or any fee
or other amount payable by the Borrowers hereunder is not paid when due, whether at stated maturity, upon acceleration or otherwise, such overdue amount shall bear interest, after as well as before judgment, at a rate per annum equal to (i) in
the case of overdue principal or interest of any Loan, 2% plus the rate otherwise applicable to such Loan as provided in the preceding clauses of this Section 2.11 or (ii) in the case of any other amount, 2% plus the
rate applicable to Base Rate Loans as provided in clause (a) of this Section 2.11 (the “Default Rate”). 
 (d) Accrued interest on each Loan shall be payable in arrears on each Interest Payment Date for such Loan and, in the case of Revolving Loans, upon termination of the Revolving Commitments;
provided that (i) interest accrued pursuant to clause (c) of this Section 2.11 shall be payable on demand, (ii) in the event of any repayment or prepayment of any Eurodollar Loan, accrued interest on the principal
amount repaid or prepaid shall be payable on the date of such repayment or prepayment and (iii) in the event of any conversion of any Eurodollar Loan prior to the end of the current Interest Period therefor, accrued interest on such Loan shall
be payable on the effective date of such conversion. 
 (e) All interest hereunder shall be computed on the basis of a year of
360 days, except that interest computed by reference to the Base Rate shall be computed on the basis of a year of 365 days (or 366 days in a leap year). The applicable Base Rate or LIBO Rate shall be determined by the Administrative Agent in
accordance with the provisions of this Agreement, and such determination shall be conclusive absent manifest error. 
 SECTION
2.12. Alternate Rate of Interest. If prior to the commencement of any Interest Period for a Eurodollar Borrowing: 
 (a) the Administrative Agent determines (which determination shall be conclusive absent manifest error) that adequate and reasonable means do not exist for ascertaining the LIBO Rate for such Interest
Period; or 
 (b) the Administrative Agent is advised by the Required Lenders that the LIBO Rate for such
Interest Period will not adequately and fairly reflect the cost to such Lenders of making or maintaining their Loans included in such Borrowing for such Interest Period; 

  
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 then the Administrative Agent shall give notice thereof to the Borrowers and the Lenders by telephone or
facsimile or transmission by electronic communication in accordance with Section 9.01 as promptly as practicable thereafter and, until the Administrative Agent notifies the Borrowers and the Lenders that the circumstances giving rise to
such notice no longer exist, (i) any Interest Election Request that requests the conversion of any Borrowing to, or continuation of any Borrowing as, a Eurodollar Borrowing shall be ineffective and (ii) if any Borrowing Request requests a
Eurodollar Borrowing, such Borrowing shall be made as a Base Rate Borrowing. 
 SECTION 2.13. Increased Costs.

 (a) If any Change in Law shall: 
 (i) impose, modify or deem applicable any reserve, special deposit or similar requirement against assets of, deposits with or for the account of, or credit extended by, any Lender or any Issuing Bank;

 (ii) subject a Lender, Swingline Lender or Issuing Bank to any additional Tax (other than any Other Taxes or
Indemnified Taxes indemnified under Section 2.15, and any Excluded Taxes) with respect to any Loan Document; or 
 (iii) impose on any Lender or any Issuing Bank or the London interbank market any other condition affecting this Agreement or Eurodollar Loans made by such Lender or any Letter of Credit or participation
therein; 
 and the result of any of the foregoing shall be to increase the cost to such Lender of making or maintaining any Eurodollar Loan or
of maintaining its obligation to make any such Loan or to increase the cost to such Lender or such Issuing Bank of participating in, issuing or maintaining any Letter of Credit or to reduce the amount of any sum received or receivable by such Lender
or such Issuing Bank hereunder, whether of principal, interest or otherwise, in each case by an amount deemed by such Lender or such Issuing Bank to be material in the context of its making of, and participation in, extensions of credit under this
Agreement, then, upon the request of such Lender or such Issuing Bank, the Borrowers will pay to such Lender or such Issuing Bank, as the case may be, such additional amount or amounts as will compensate such Lender or such Issuing Bank, as the case
may be, for such additional costs incurred or reduction suffered. 
 (b) If any Lender or any Issuing Bank determines in good
faith that any Change in Law regarding capital or liquidity requirements has or would have the effect of reducing the rate of return on such Lender’s or such Issuing Bank’s capital or on the capital of such Lender’s or such Issuing
Bank’s holding company, if any, as a consequence of this Agreement or the Loans made by, or participations in Letters of Credit held by, such Lender, or the Letters of Credit issued by such Issuing Bank, to a level below that which such Lender
or such Issuing Bank or such Lender’s or such Issuing Bank’s holding company could have achieved but for such Change in Law (taking into consideration such Lender’s or such Issuing Bank’s policies and the policies of such
Lender’s or such Issuing Bank’s holding company with respect to capital adequacy), then from time to time, upon the request of such Lender or such Issuing Bank, the Borrowers will pay to such Lender or such Issuing Bank, as the case may
be, such additional amount or amounts as will compensate such Lender or such Issuing Bank or such Lender’s or such Issuing Bank’s holding company for any such reduction suffered. 

(c) A certificate of a Lender or an Issuing Bank setting forth in reasonable detail the amount or amounts necessary to compensate such
Lender or such Issuing Bank or its holding company, as the case may be, as specified in clause (a) or (b) of this Section 2.13 shall be delivered to the Borrowers and shall be conclusive absent manifest error. The Borrowers
shall pay such Lender or such Issuing Bank, as the case may be, the amount shown as due on any such certificate within ten (10) days (or such later date as may be agreed by the applicable Lender) after receipt thereof. 

(d) Failure or delay on the part of any Lender or any Issuing Bank to demand compensation pursuant to this Section 2.13 shall
not constitute a waiver of such Lender’s or such Issuing Bank’s right to demand such compensation; provided that the Borrowers shall not be required to compensate a Lender or an Issuing Bank pursuant to this Section 2.13
for any increased costs or reductions incurred more than 135 days prior to the date that such Lender or such Issuing Bank, as the case may be, notifies the Borrowers of the Change in Law giving rise to such increased costs or reductions and of such
Lender’s or such Issuing Bank’s intention to claim compensation therefor; provided, further that, if the Change in Law giving rise to such increased costs or reductions is retroactive, then the 135-day period referred to
above shall be extended to include the period of retroactive effect thereof. 

  
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 SECTION 2.14. Break Funding Payments. In the event of (a) the payment of any
principal of any Eurodollar Loan other than on the last day of an Interest Period applicable thereto (including as a result of an Event of Default or as a result of any prepayment pursuant to Section 2.09), (b) the conversion of any
Eurodollar Loan other than on the last day of the Interest Period applicable thereto, (c) the failure to borrow, convert, continue or prepay any Eurodollar Loan on the date specified in any notice delivered pursuant hereto (regardless of
whether such notice may be revoked under Section 2.09 and is revoked in accordance therewith) or (d) the assignment of any Eurodollar Loan other than on the last day of the Interest Period applicable thereto as a result of a request
by the Borrowers pursuant to Section 2.17, then, in any such event, the Borrowers shall compensate each Lender for the loss, cost and expense (excluding loss of anticipated profit) attributable to such event. Such loss, cost or expense
to any Lender may be deemed to include an amount determined by such Lender to be the excess, if any, of (i) the amount of interest which would have accrued on the principal amount of such Loan had such event not occurred, at the LIBO Rate that
would have been applicable to such Loan (and excluding any Applicable Rate), for the period from the date of such event to the last day of the then current Interest Period therefor (or, in the case of a failure to borrow, convert or continue, for
the period that would have been the Interest Period for such Loan), over (ii) the amount of interest which would accrue on such principal amount for such period at the interest rate which such Lender would bid were it to bid, at the
commencement of such period, for deposits in the relevant currency of a comparable amount and period from other banks in the eurocurrency market. A certificate of any Lender setting forth in reasonable detail any amount or amounts that such Lender
is entitled to receive pursuant to this Section 2.14 shall be delivered to the Borrowers and shall be conclusive absent manifest error. The Borrowers shall pay such Lender the amount shown as due on any such certificate within thirty
(30) days (or such later date as may be agreed by the applicable Lender) after receipt thereof. 
 SECTION 2.15.
Taxes. 
 (a) Any and all sums payable by or on account of any Loan Party under any Loan Document to the Administrative
Agent or any Lender shall be made free and clear of and without deduction for any Taxes, unless required by applicable Law. 

(b) If any applicable withholding agent shall be required by Law to deduct any Taxes from or in respect of any sum payable under any Loan
Document, then (i) the applicable withholding agent shall make such deductions and pay to the relevant Governmental Authority any such Tax before the date on which penalties attach thereto in accordance with applicable Law, (ii) if the Tax
in question is an Indemnified Tax or an Other Tax, the sum payable by the applicable Loan Party to such Lender or Administrative Agent (as applicable) shall be increased as necessary so that after all required deductions have been made (including
deductions applicable to additional sums payable under this Section 2.15) the Lender or Administrative Agent receives an amount equal to the sum it would have received had no such deductions been made, (iii) within thirty days after
paying any sum from which it is required by Law to make any deduction, and within thirty days after the due date of payment of any Tax which it is required by clause (i) above to pay, the Loan Party making such payments shall deliver to the
Administrative Agent the original or a certified copy of a receipt issued by such Governmental Authority evidencing such payment, a copy of the return reporting such payment or other evidence of such payment reasonably satisfactory to the
Administrative Agent. 
 (c) In addition, the Borrowers shall pay any Other Taxes to the relevant Governmental Authority in
accordance with applicable Law. 
 (d) Each Lender shall, at such times as are reasonably requested by Holdings or the
Administrative Agent, provide Holdings and the Administrative Agent with any documentation prescribed by Law or reasonably requested by Holdings or the Administrative Agent certifying as to any entitlement of such Lender to an exemption from, or
reduction in, any applicable withholding Tax with respect to any payments to be made to such Lender under 

  
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any Loan Document. Each such Lender shall, whenever a lapse in time or change in circumstances renders any such documentation (including any specific documentation required below in this
Section 2.15(d)) obsolete, expired or inaccurate in any material respect, deliver promptly to Holdings and the Administrative Agent updated or other appropriate documentation (including any new documentation reasonably requested by
Holdings or the Administrative Agent) or promptly notify Holdings and the Administrative Agent in writing of its inability to do so. 
 Without limiting the foregoing: 
 (1) Each U.S. Lender shall
deliver to Holdings and the Administrative Agent on or before the date on which it becomes a party to this Agreement two properly completed and duly signed original copies of IRS Form W-9 certifying that such Lender is exempt from U.S. Federal
backup withholding. 
 (2) Each Foreign Lender shall deliver to Holdings and the Administrative Agent on or
before the date on which it becomes a party to this Agreement whichever of the following is applicable: 
 (A)
two properly completed and duly signed original copies of IRS Form W-8BEN (or any successor forms) claiming eligibility for the applicable benefits of an income tax treaty to which the United States is a party, and such other documentation as
required under the Code; 
 (B) two properly completed and duly signed original copies of IRS Form W-8ECI (or any
successor forms); 
 (C) in the case of a Foreign Lender claiming the benefits of the exemption for portfolio
interest under Section 871(h) or Section 881(c) of the Code, (A) two properly completed and duly signed certificates substantially in the form of Exhibit G-1, G-2, G-3 or G-4, as applicable (any such
certificate, a “U.S. Tax Certificate”) and (B) two properly completed and duly signed original copies of IRS Form W-8BEN (or any successor forms); 

(D) to the extent a Foreign Lender is not the beneficial owner (for example, where the Foreign Lender is a partnership or
a participating Lender), IRS Form W-8IMY (or any successor forms) of the Foreign Lender, accompanied by a Form W-8ECI, W-8BEN, U.S. Tax Certificate, Form W-9, Form W-8IMY or any other required information (or any successor forms) from each
beneficial owner that would be required under this Section 2.15(d) if such beneficial owner were a Lender, as applicable (provided that if the Foreign Lender is a partnership (and not a participating Lender) and one or more
beneficial owners are claiming the portfolio interest exemption, the U.S. Tax Certificate may be provided by such Foreign Lender on behalf of such beneficial owners); or 

(E) two properly completed and duly signed original copies of any other form prescribed by applicable U.S. Federal income
Tax Laws (including the Treasury Regulations) as a basis for claiming a complete exemption from, or a reduction in, United States Federal withholding Tax on any payments to such Lender under the Loan Documents. 

(3) If a payment made to a Lender under any Loan Document would be subject to U.S. Federal withholding Tax imposed by
FATCA if such Lender were to fail to comply with the applicable reporting requirements of FATCA (including those contained in Sections 1471(b) or 1472(b) of the Code, as applicable), such Lender shall deliver to Holdings and the Administrative Agent
at the time or times prescribed by law and at such time or times reasonably requested by Holdings or the Administrative Agent such documentation prescribed by applicable Law (including as prescribed by Section 1471(b)(3)(C)(i) of the Code) and
such additional documentation reasonably requested by Holdings or the Administrative Agent as may be necessary for Holdings and the Administrative Agent to comply with their FATCA obligations, to determine whether such Lender has or has not complied
with such Lender’s FATCA obligations and, if necessary, to determine the amount to deduct and withhold from such payment. Solely for purposes of this clause (3), “FATCA” shall include any amendments made to FATCA after the Closing
Date. 

  
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 Notwithstanding any other provision of this Section 2.15(d), a Lender shall not
be required to deliver any documentation that such Lender is not legally eligible to deliver. 
 (e) The Loan Parties shall,
jointly and severally, indemnify the Administrative Agent and each Lender (each a “Tax Indemnitee”), within ten (10) days after written demand therefor, for the full amount of any Indemnified Taxes paid or payable by the Tax
Indemnitee on or with respect to any payment by or on account of any obligation of any Loan Party under any Loan Document, and any Other Taxes paid or payable by the Tax Indemnitee (including any Indemnified Taxes or Other Taxes imposed or asserted
on or attributable to amounts payable under this Section 2.15), and any reasonable expenses arising therefrom or with respect thereto, whether or not such Indemnified Taxes or Other Taxes were correctly or legally imposed or asserted by
the relevant Governmental Authority. A certificate as to the amount of such payment or liability prepared in good faith and delivered to the Tax Indemnitee, or by the Administrative Agent on its own behalf or on behalf of another Tax Indemnitee,
shall be conclusive absent manifest error. 
 (f) If and to the extent a Tax Indemnitee determines, in its sole good faith
discretion, that it has received a refund of any Indemnified Taxes or Other Taxes as to which it has been indemnified by a Loan Party or with respect to which a Loan Party has paid additional amounts pursuant to this Section 2.15, then
such Tax Indemnitee shall promptly pay over such refund to the relevant Loan Party (but only to the extent of indemnity payments made, or additional amounts paid, by such Loan Party under this Section 2.15 with respect to the Indemnified
Taxes or Other Taxes giving rise to such refund), net of all out-of-pocket expenses (including any Taxes) of the Tax Indemnitee and without interest (other than any interest paid by the relevant Governmental Authority with respect to such refund);
provided that such Loan Party, upon the request of the Tax Indemnitee, agrees to repay the amount paid over to such Loan Party plus any penalties, interest or other charges imposed by the relevant Governmental Authority to the Tax Indemnitee
in the event the Tax Indemnitee is required to repay such refund to such Governmental Authority. This Section 2.15(f) shall not be construed to require a Tax Indemnitee to make available its tax returns (or any other information relating
to its Taxes which it deems confidential) to any Loan Party or any other Person. 
 (g) For purposes of this
Section 2.15, the term “Lender” shall include any Swingline Lender and any Issuing Bank. 
 SECTION 2.16.
Payments Generally; Pro Rata Treatment; Sharing of Setoffs. 
 (a) Each Borrower shall make each payment required to be
made by it hereunder (whether of principal, interest, fees or reimbursement of L/C Disbursements, or of amounts payable under Section 2.13, 2.14 or 2.15, or otherwise) without condition or deduction for any counterclaim,
defense, recoupment or setoff prior to 2:00 p.m., on the date when due, in immediately available funds. Any amounts received after such time on any date may, in the discretion of the Administrative Agent, be deemed to have been received on the next
succeeding Business Day for purposes of calculating interest thereon. All such payments shall be made to the Administrative Agent’s Office, except payments to be made directly to an Issuing Bank or the Swingline Lender as expressly provided
herein and except that payments pursuant to Sections 2.13, 2.14, 2.15 and 9.03 shall be made directly to the Persons entitled thereto. The Administrative Agent shall distribute any such payments received by it for the
account of any other Person to the appropriate recipient promptly following receipt thereof. If any payment hereunder shall be due on a day that is not a Business Day, the date for payment shall be extended to the next succeeding Business Day, and,
in the case of any payment accruing interest, interest thereon shall be payable for the period of such extension. 
 (b) If at
any time prior to an exercise of remedies pursuant to Article VII (or prior to the date of termination of the Commitments in full and acceleration of the Loans pursuant to Article VII), insufficient funds are received by and available
to the Administrative Agent to pay fully all amounts of principal, unreimbursed L/C Disbursements, interest and fees then due hereunder, such funds shall be applied (i) first, towards payment of interest and fees then due hereunder, ratably
among the parties entitled thereto in accordance with the amounts of interest and fees then due to such parties, and (ii) second, towards payment of principal and unreimbursed L/C Disbursements then due hereunder, ratably among the parties
entitled thereto in accordance with the amounts of principal and unreimbursed L/C Disbursements then due to such parties. 

  
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 (c) (i) After the exercise of remedies provided for in Article VII (or after the
automatic termination of the Commitments and acceleration of the Loans pursuant to Article VII), any amounts received on account of the Obligations shall be applied by the Administrative Agent as follows: 

First, to payment of that portion of the Obligations constituting fees, indemnities, expenses and other amounts
(including fees, charges and disbursements of counsel to the Administrative Agent and amounts payable under Article II) payable to the Administrative Agent in its capacity as such; 

Second, to payment of that portion of the Obligations constituting fees, indemnities and other amounts (other than
principal, interest and fees payable pursuant to Sections 2.10(a) and (b)) payable to the Lenders and the Issuing Banks (including fees, charges and disbursements of counsel to the respective Lenders and the Issuing Banks arising under
the Loan Documents), ratably among them in proportion to the respective amounts described in this clause Second payable to them; 
 Third, to payment of that portion of the Obligations constituting accrued and unpaid fees pursuant to Sections 2.10(a) and (b) and interest on the Loans, L/C Borrowings and other
Obligations arising under the Loan Documents, ratably among the Lenders and the Issuing Banks in proportion to the respective amounts described in this clause Third payable to them; 

Fourth, to payment of that portion of the (i) Obligations constituting unpaid principal of the Loans,
(ii) L/C Borrowings, and (iii) Obligations then owing under Secured Hedge Agreements and Cash Management Agreements, and to the Administrative Agent for the account of the Issuing Banks, to Cash Collateralize in an amount equal to 103% of
that portion of Letter of Credit Obligations comprised of the aggregate undrawn amount of Letters of Credit to the extent not otherwise Cash Collateralized by the applicable Borrower pursuant to Section 2.21, ratably among the Secured
Parties in proportion to the respective amounts described in this clause Fourth held by them and the aggregate amount of Letter of Credit Obligations that have not been Cash Collateralized; and 

Last, the balance, if any, after all of the Obligations have been indefeasibly paid in full, to the Borrowers or as
otherwise required by Law. 
 (ii) Subject to Section 2.21, amounts used to Cash Collateralize the aggregate undrawn
amount of Letters of Credit pursuant to clause Fourth above shall be applied to satisfy drawings under such Letters of Credit as they occur. If any amount remains on deposit as Cash Collateral after all Letters of Credit have either been fully drawn
or expired, such remaining amount shall be applied to the other Obligations, if any, in the order set forth above. 
 (iii)
Notwithstanding the foregoing, Cash Management Obligations and Obligations arising under Secured Hedge Agreements shall be excluded from the application described above if the Administrative Agent has not, prior to the time of the making of any such
distribution, received written notice thereof, together with such supporting documentation as the Administrative Agent may reasonably request, from the applicable Cash Management Bank or Hedge Bank, as the case may be. Each Cash Management Bank or
Hedge Bank not a party to this Agreement that has given the notice contemplated by the preceding sentence shall, by such notice, be deemed to have acknowledged and accepted the appointment of the Administrative Agent pursuant to the terms of
Article VIII hereof for itself and its Affiliates as if a “Lender” party hereto. 
 (d) If any Lender shall, by
exercising any right of setoff or counterclaim or otherwise, obtain payment in respect of any principal of or interest on any of its Loans or participations in L/C Disbursements or Swingline Loans resulting in such Lender receiving payment of a
greater proportion of the aggregate amount of its Loans and participations in L/C Disbursements and Swingline Loans and accrued interest thereon than the proportion received by any other Lender, then the Lender receiving such greater proportion
shall purchase (for cash at face value) participations in the Loans and participations in L/C Disbursements and Swingline Loans of other Lenders to the extent necessary so that the benefit of all such payments shall be shared by the Lenders ratably
in accordance with the aggregate amount of principal of and accrued interest on their respective Loans and participations in L/C Disbursements and Swingline Loans; provided that (i) if any such participations are purchased and all or any
portion of the payment giving rise thereto is recovered, such participations shall be rescinded and the purchase price restored to the extent of such recovery, without interest, and (ii) the provisions of this clause shall not be construed to
apply to 

  
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any payment made by the Borrowers pursuant to and in accordance with the express terms of this Agreement or any payment obtained by a Lender as consideration for the assignment of or sale of a
participation in any of its Loans or participations in L/C Disbursements and Swingline Loans to any assignee or participant in accordance with Section 9.04. The Borrowers consent to the foregoing and agree, to the extent each of them may
effectively do so under applicable law, that any Lender acquiring a participation pursuant to the foregoing arrangements may exercise against the Borrowers rights of setoff and counterclaim with respect to such participation as fully as if such
Lender were a direct creditor of the Borrowers in the amount of such participation. 
 (e) Unless the Administrative Agent shall
have received notice from a Borrower prior to the date on which any payment is due to the Administrative Agent for the account of the Lenders or the relevant Issuing Bank hereunder that such Borrower will not make such payment, the Administrative
Agent may assume that the applicable Borrowers have made such payment on such date in accordance herewith and may, in reliance upon such assumption, distribute to the Lenders or such Issuing Bank, as the case may be, the amount due. In such event,
if the applicable Borrowers have not in fact made such payment, then each of the Lenders or the relevant Issuing Bank, as the case may be, severally agrees to repay to the Administrative Agent forthwith on demand the amount so distributed to such
Lender or such Issuing Bank, in Same Day Funds with interest thereon, for each day from and including the date such amount is distributed to it to but excluding the date of payment to the Administrative Agent, at the Overnight Rate. A notice of the
Administrative Agent to any Lender or the Borrowers with respect to any amount owing under this subsection (e) shall be conclusive, absent manifest error. 
 (f) If any Lender shall fail to make any payment required to be made by it pursuant to Section 2.04, 2.05, 2.06, 2.16 or 9.03, then the Administrative Agent may, in
its discretion (notwithstanding any contrary provision hereof), apply any amounts thereafter received by the Administrative Agent for the account of such Lender to satisfy such Lender’s obligations under such sections until all such unsatisfied
obligations are fully paid. The obligations of the Lenders hereunder to make Loans, to fund participations in Letters of Credit and Swingline Loans and to make payments are several and not joint. The failure of any Lender to make any Loan, to fund
any such participation or to make any payment on any date required hereunder shall not relieve any other Lender of its corresponding obligation to do so on such date, and no Lender shall be responsible for the failure of any other Lender to so make
its Loan, to purchase its participation or to make its payments. 
 SECTION 2.17. Mitigation Obligations; Replacement of
Lenders. 
 (a) If any Lender requests compensation under Section 2.13, or if the Borrowers are required to pay
any additional amount to any Lender or any Governmental Authority for the account of any Lender pursuant to Section 2.15, then such Lender shall use reasonable efforts to designate a different lending office for funding or booking its
Loans hereunder or to assign its rights and obligations hereunder to another of its offices, branches or Affiliates, if, in the good faith judgment of such Lender, such designation or assignment (i) would eliminate or reduce amounts payable
pursuant to Section 2.13 or 2.15, as the case may be, in the future and (ii) would not subject such Lender to any unreimbursed cost or expense and would not otherwise be disadvantageous to such Lender. The Borrowers hereby
agree to pay all reasonable out-of-pocket costs and expenses incurred by any Lender in connection with any such designation or assignment. Any Lender claiming reimbursement of such costs and expenses shall deliver to Holdings a certificate setting
forth such costs and expenses in reasonable detail which shall be conclusive absent manifest error. 
 (b) If (i) any
Lender requests compensation under Section 2.13, (ii) any Borrower is required to pay any additional amount to any Lender or any Governmental Authority for the account of any Lender pursuant to Section 2.15,
(iii) any Lender is a Defaulting Lender, (iv) any Lender is a Non-Consenting Lender or (v) any other circumstance exists hereunder that gives the Borrowers the right to replace a Lender as a party hereto, then the Borrowers may, at
their sole expense and effort, upon notice to such Lender and the Administrative Agent, (x) terminate the Commitments of such Lender (if applicable) and repay all Obligations of the Borrowers owing to such Lender relating to the Loans and
participations held by such Lender as of such termination date or (y) require such Lender to assign and delegate, without recourse (in accordance with and subject to the restrictions contained in, but excluding the consents required by,
Section 9.04), all of its interests, rights and obligations under this Agreement and the related Loan Documents to an assignee that shall assume such obligations (which assignee may be another Lender, if a Lender accepts such
assignment), provided that: 
 (i) the Borrowers shall have paid to the Administrative Agent the
assignment fee specified in Section 9.04 (unless otherwise agreed by the Administrative Agent); 

  
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 (ii) such Lender shall have received payment of an amount equal to the
outstanding principal of its Loans and L/C Disbursements, accrued interest thereon, accrued fees and all other amounts payable to it hereunder and under the other Loan Documents (including any amounts under Section 2.09(a)(iii) and
Section 2.14) from the assignee (to the extent of such outstanding principal and accrued interest and fees) or the Borrowers (in the case of all other amounts); 

(iii) in the case of any such assignment resulting from a claim for compensation under Section 2.13 or
payments required to be made pursuant to Section 2.15, such assignment will result in a reduction in such compensation or payments thereafter; 
 (iv) such Lender being replaced pursuant to this Section 2.17 shall (i) execute and deliver an Assignment and Assumption with respect to such Lender’s Commitment and outstanding
Loans, and (ii) deliver any Notes (to the extent any such Notes had been requested by such Lender) evidencing such Loans to Holdings or the Administrative Agent (or a lost or destroyed note indemnity in lieu thereof); provided that the
failure of any such Lender to execute an Assignment and Assumption or deliver such Notes shall not render such sale invalid or unenforceable and such assignment shall be deemed effective notwithstanding such failure; 

(v) the Eligible Assignee shall become a Lender hereunder and the assigning Lender shall cease to constitute a Lender
hereunder with respect to such assigned Loans, Commitments and participations, except with respect to indemnification provisions under this Agreement, which shall survive as to such assigning Lender; and 

(vi) such assignment does not conflict with applicable Laws. 
 In the event that (i) Holdings or the Administrative Agent has requested that the Lenders consent to a departure or waiver of any provisions of the Loan Documents or agree to any amendment thereto,
(ii) the consent, waiver or amendment in question requires the agreement of each Lender, all affected Lenders or all the Lenders or all affected Lenders with respect to a certain Class or Classes of the Loans and (iii) the Required
Lenders, Required Revolving Lenders or Required Class Lenders, as applicable, have agreed to such consent, waiver or amendment, then any Lender who does not agree to such consent, waiver or amendment shall be deemed a “Non-Consenting
Lender.” 
 A Lender shall not be required to make any such assignment or delegation if, prior thereto, as a result of
a waiver by such Lender or otherwise, the circumstances entitling the Borrowers to require such assignment and delegation cease to apply. 
 SECTION 2.18. Expansion Option. 
 (a) The Borrowers may from time to time
after the Closing Date elect to increase any Class of Revolving Commitments or any Extended Revolving Commitments (the “Increased Commitments”) in an aggregate principal amount of not less than $10,000,000 and/or the Borrowers may
from time to time after the Closing Date elect to add one or more tranches of term loans (each, an “Incremental Term Loan” and, together with any Increased Commitments, an “Incremental Facility”) in an aggregate
principal amount of not less than $25,000,000 so long as the aggregate amount of all such Increased Commitments and all such Incremental Term Loans (other than Other Term Loans), as the case may be, would not exceed the greater of
(x) $100,000,000 and (y) the amount of Increased Commitments and/or Incremental Term Loans, as the case may be, such that the Consolidated Secured Leverage Ratio shall be no greater than 2.25 to 1.00 (which shall be deemed to
(x) include the full amount of any Increased Commitments, assuming the full amount of such Increased Commitments has been drawn, and (y) exclude the cash proceeds of the borrowings under any such Increased Commitments or Incremental Term
Loans but not the use of such proceeds) as of the last day of the most recently ended Test Period for which financial statements of Holdings have been delivered pursuant to Section 5.01(a) and (b), after giving effect to the
establishment or incurrence of such Increased Commitments and/or Incremental Term Loans (other than Other Term Loans), as the case may be, and any 

  
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Specified Transaction consummated in connection therewith. The applicable Borrowers may arrange for any such increase or tranche to be provided by one or more Lenders (each Lender so agreeing to
an increase in its Revolving Commitment or Extended Revolving Commitments, or to participate in such Incremental Term Loan, an “Increasing Lender”), or by one or more new banks, financial institutions or other entities (each such
new bank, financial institution or other entity, an “Augmenting Lender”), to increase their existing Revolving Commitments or Extended Revolving Commitments, or to participate in such Incremental Term Loan; provided that each
Augmenting Lender (and, in the case of an Increased Commitment, each Increasing Lender) shall be subject to the approval of the applicable Borrowers and the Administrative Agent and, in the case of an Increased Commitment, each Issuing Bank and
Swingline Lender (such consents not to be unreasonably withheld or delayed). Without the consent of any Lenders other than the relevant Increasing Lenders or Augmenting Lenders, this Agreement and the other Loan Documents may be amended pursuant to
an Additional Credit Extension Amendment as may be necessary or appropriate, in the reasonable opinion of the Administrative Agent and the Borrowers, to effect the provisions of this Section 2.18. Increases of Revolving Commitments and
Extended Revolving Commitments and new Incremental Term Loans created pursuant to this Section 2.18 shall become effective on the date agreed by the applicable Borrowers, the Administrative Agent and the relevant Increasing Lenders or
Augmenting Lenders and the Administrative Agent shall notify each Lender thereof. Notwithstanding the foregoing, no increase in the Revolving Commitments or Extended Revolving Commitments or Incremental Term Loans shall be permitted under this
Section 2.18 unless (i) no Default shall have occurred and be continuing or would result therefrom and (ii) the Borrowers shall be in compliancethe Consolidated Leverage Ratio, calculated
on a Pro Forma Basis after giving effect to the establishment or incurrence of such Increased Commitments or Incremental Term Loans, as the case may be, and any Specified Transaction consummated in connection therewith (which shall be deemed to
(x) include the full amount of any Increased Commitments, assuming the full amount of such Increased Commitments has been drawn, and (y) exclude the cash proceeds of the borrowings under any such Increased Commitments or Incremental Term Loans
but not the use of such proceeds), with the covenant contained in Section 6.09shall not exceed 2.25:1.00 as of the last day of the most recently ended Test Period of Holdings for which financial
statements have been delivered pursuant to Section 5.01(a) or (b) prior to such time. On the effective date of any increase in the Revolving Commitments or Extended Revolving Commitments or any Incremental Term Loans being
made, (i) except in the case of any Incremental Term Loans, each relevant Increasing Lender and Augmenting Lender shall make available to the Administrative Agent such amounts in immediately available funds as the Administrative Agent shall
determine, for the benefit of the other Lenders, as being required in order to cause, after giving effect to such increase and the use of such amounts to make payments to such other Lenders, each Lender’s portion of the outstanding Loans of all
the Lenders to equal its Applicable Percentage of such outstanding Loans and (ii) except in the case of any Incremental Term Loans, if, on the date of such increase, there are any Revolving Loans of the applicable Class outstanding, such
Revolving Loans shall on or prior to the effectiveness of such Increased Commitments be prepaid to the extent necessary from the proceeds of additional Revolving Loans made hereunder by the Increasing Lenders and Augmenting Lenders, so that, after
giving effect to such prepayments and any borrowings on such date of all or any portion of such Increased Commitments, the principal balance of all outstanding Revolving Loans of such Class owing to each Lender with a Revolving Commitment of such
Class is equal to such Lender’s pro rata share (after giving effect to any nonratable Increased Commitment pursuant to this Section 2.18) of all then outstanding Revolving Loans of such Class. Notwithstanding the foregoing, no
prepayment of such Revolving Loans shall be applied to Loans of any Defaulting Lender. The Administrative Agent and the Lenders hereby agree that the borrowing notice, minimum borrowing, pro rata borrowing and pro rata payment requirements contained
elsewhere in this Agreement shall not apply to the transactions effected pursuant to the immediately preceding sentence. The deemed payments made pursuant to clause (ii) of the second preceding sentence shall be accompanied by payment of all
accrued interest on the amount prepaid and, in respect of each Eurodollar Loan, shall be subject to indemnification by the Borrowers pursuant to the provisions of Section 2.14 if the deemed payment occurs other than on the last day of
the related Interest Periods. The terms of any Incremental Term Loans shall be as set forth in the amendment to this Agreement providing for such Incremental Term Loans; provided that (i) no Lender will be required to participate in any
such Incremental Facility, (ii) the final maturity date of any Incremental Term Loans shall be no earlier than the Term Loan Maturity Date, (iii) the Weighted Average Life to Maturity of such Incremental Term Loans shall not be shorter
than the then remaining Weighted Average Life to Maturity of the Domestic Term B-1 Loans, (iv) the interest margins and floors, fees, discounts and premiums for the Incremental Term Loans shall be determined by the
applicable Borrowers and the lenders of the Incremental Term Loans; provided that the All-In Yield applicable to any such Incremental Term Loans shall not be greater than the applicable All-In Yield payable pursuant to the terms
of this Agreement as amended through the date of such calculation with respect to the Domestic Term B-1 Loans and Bermuda Term Loans, plus 50 basis points per annum unless the interest rate (together with, as provided in the proviso
below, the LIBOR floor or 

  
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Base Rate floor) with respect to the Domestic Term B-1 Loans and Bermuda Term Loans is increased so as to cause the then applicable All-In Yield under this Agreement on the Domestic
Term B-1 Loans and Bermuda Term Loans to equal the All-In Yield then applicable to the Incremental Term Loans, minus 50 basis points; provided that any increase in yield to any existing Domestic Term B-1 Loans and
Bermuda Term Loan due to the application of a LIBO Rate or Base Rate floor on any Incremental Term Loan shall be effected solely through an increase in (or implementation of, as applicable) any LIBO Rate floor or Base Rate floor applicable to such
existing Domestic Term B-1 Loans and Bermuda Term Loans, (v) Incremental Term Loans and Increased Commitments shall be secured on a pari passu basis by liens on the Collateral securing the other Loans in each case on terms
reasonably satisfactory to the Administrative Agent, (vi) any Increased Commitments shall be on terms and pursuant to documentation applicable to the applicable Class of Revolving Commitments or Extended Revolving Commitments and may include
provisions relating to swingline loans and/or letters of credit, as applicable, issued thereunder, which issuances shall be on terms substantially similar (except for the overall size of such subfacilities, the fees payable in connection therewith
and the identity of the swingline lender and issuing bank, as applicable, which shall be determined by the applicable Borrowers, the lenders of such commitments and the applicable issuing bank and swingline lenders and borrowing, repayment and
termination of commitment procedures with respect thereto, in each case which shall be specified in the applicable Additional Credit Extension Amendment) to the terms relating to Swingline Loans and Letters of Credit with respect to the applicable
Class of Revolving Commitments or otherwise reasonably acceptable to the Administrative Agent and (vii) any Incremental Term Loans shall be on terms and pursuant to documentation, including conditions, to be determined by the applicable
Borrowers and the Increasing Lenders and/or the Augmenting Lenders party thereto; provided that, to the extent such terms and documentation are not consistent with the Term B-1 Facility (except to the extent permitted by clause
(ii), (iii) or (iv) above) they shall be reasonably satisfactory to the Administrative Agent. 
 (b) This
Section 2.18 shall override any provisions in Section 9.02 to the contrary. 
 SECTION 2.19. Extended
Term Loans and Extended Revolving Commitments. 
 (a) The applicable Borrowers may at any time and from time to time request
that all or a portion of the Term Loans of any Class, in an aggregate principal amount of not less than $25,000,000 (or, if less, the entire remaining amount of such Class); provided that such $25,000,000 minimum Extension Request shall not
apply with respect to Term Loans of any Class with respect to which one or more Lenders of such Class have previously elected to extend Term Loans pursuant to an Extension Request) (an “Existing Term Loan Class”) be converted to
extend the scheduled maturity date(s) of any payment of principal with respect to all or a portion of any principal amount of such Term Loans (any such Term Loans which have been so converted, “Extended Term Loans”) and to provide
for other terms consistent with this Section 2.19. In order to establish any Extended Term Loans, the applicable Borrowers shall provide a notice to the Administrative Agent (who shall provide a copy of such notice to each of the Lenders
under the Existing Term Loan Class) (an “Extension Request”) setting forth the proposed terms of the Extended Term Loans to be established, which shall be consistent with the Term Loans under the Existing Term Loan Class from which
such Extended Term Loans are to be converted except that: 
 (i) all or any of the scheduled amortization
payments of principal of the Extended Term Loans may be delayed to later dates than the scheduled amortization payments of principal of the Term Loans of such Existing Term Loan Class to the extent provided in the applicable Additional Credit
Extension Amendment; 
 (ii) the interest margins with respect to the Extended Term Loans may be different than
the Applicable Rate for the Term Loans of such Existing Term Loan Class and upfront fees may be paid to the Extending Term Lenders to the extent provided in the applicable Additional Credit Extension Amendment; 

(iii) the Additional Credit Extension Amendment may provide for other covenants and terms that apply only after the Term
Loan Maturity Date; and 
 (iv) any Extended Term Loans may participate on a pro rata basis or a less than pro
rata basis (but not greater than a pro rata basis) in any voluntary or mandatory repayments or prepayments under this Agreement. 

  
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 (b) Any Extended Term Loans converted pursuant to any Extension Request shall be designated
a series of Extended Term Loans for all purposes of this Agreement; provided that, subject to the limitations set forth in clause (a) above, any Extended Term Loans converted from an Existing Term Loan Class may, to the extent provided
in the applicable Additional Credit Extension Amendment and consistent with the requirements set forth above, be designated as an increase in any previously established Class of Term Loans. 

(c) The applicable Borrowers shall provide the applicable Extension Request at least five (5) Business Days prior to the date on
which Lenders under the applicable Existing Term Loan Class are requested to respond. No Lender shall have any obligation to agree to have any of its Term Loans of any Existing Term Loan Class converted into Extended Term Loans pursuant to any
Extension Request. Any Lender wishing to have all or a portion of its Term Loans under the Existing Term Loan Class subject to such Extension Request (such Lender an “Extending Term Lender”) converted into Extended Term Loans shall
notify the Administrative Agent (an “Extension Election”) on or prior to the date specified in such Extension Request of the amount of its Term Loans under the Existing Term Loan Class which it has elected to request be converted
into Extended Term Loans (subject to any minimum denomination requirements reasonably imposed by the Administrative Agent and acceptable to the applicable Borrowers). In the event that the aggregate amount of Term Loans under the Existing Term Loan
Class subject to Extension Elections exceeds the amount of Extended Term Loans requested pursuant to an Extension Request, Term Loans of the Existing Term Loan Class subject to Extension Elections shall be converted to Extended Term Loans on a pro
rata basis based on the amount of Term Loans included in each such Extension Election (subject to any minimum denomination requirements reasonably imposed by the Administrative Agent and acceptable to the applicable Borrowers). 

(d) The applicable Borrowers may, with the consent of each Person providing an Extended Revolving Commitment (but without the consent of
any other Lenders), the Administrative Agent and any Person acting as swingline lender or issuing bank under such Extended Revolving Commitments, amend this Agreement pursuant to an Additional Credit Extension Amendment to provide for Extended
Revolving Commitments of any Class and to incorporate the terms of such Extended Revolving Commitments into this Agreement on substantially the same basis as provided with respect to the applicable Revolving Commitments of such Class;
provided that (i) the establishment of any such Extended Revolving Commitments shall result in a Class that is separate from the non-extended Revolving Commitments of the applicable Class, (ii) the extension of the Revolving
Commitments of any Lender providing an Extended Revolving Commitment shall not be required to be pro rata among the Lenders of the applicable Class and (iii) other than with respect to Revolving Commitments of any Class with respect to which
one or more Lenders of such Class have previously elected to extend Revolving Commitments pursuant to an Extension Request, any Extended Revolving Commitments provided pursuant to this clause (d) shall be in a minimum principal amount of
$25,000,000; provided, further, that, (x) subject to the provisions of Sections 2.04(g) and 2.05(j) to the extent dealing with Swingline Loans and Letters of Credit which mature or expire after a maturity date when
there exist Extended Revolving Commitments with a longer maturity date, all Swingline Loans and Letters of Credit shall be participated in on a pro rata basis by all Lenders with Revolving Commitments in accordance with their Applicable Percentage
of Revolving Commitment (and except as provided in Sections 2.04(g) and 2.05(j), without giving effect to changes thereto on an earlier maturity date with respect to Swingline Loans and Letters of Credit theretofore incurred or issued)
and all borrowings under Revolving Commitments and repayments thereunder shall be made on a pro rata basis (except for (A) payments of interest and fees at different rates on Extended Revolving Commitments (and related outstandings) and
(B) repayments required upon the maturity date of the non-extending Revolving Commitments) and (y) at no time shall there be Revolving Commitments hereunder (including Extended Revolving Commitments and any original Revolving Commitments )
which have more than 10 different maturity dates. 
 (e) Extended Term Loans and Extended Revolving Commitments shall be
established pursuant to an Additional Credit Extension Amendment to this Agreement among the applicable Borrowers, the Administrative Agent and each Extending Term Lender or Lender providing an Extended Revolving Commitment which shall be consistent
with the provisions set forth above (but which shall not require the consent of any other Lender other than those consents required pursuant to this Section 2.19). Each Additional Credit Extension Amendment shall be binding on the
Lenders, the Loan Parties and the other parties hereto. In connection with any Additional Credit Extension Amendment, the Loan Parties and the Administrative Agent shall enter into such amendments to the Collateral Documents as may be reasonably
requested by the Administrative Agent (which shall not require any consent from any Lender other than those consents provided pursuant to this Section 2.19) in order to ensure that the Extended Term Loans or Extended Revolving
Commitments are provided with the benefit of the applicable Collateral Documents and shall deliver such other documents, certificates and opinions of counsel in connection therewith as may be reasonably requested by the Administrative Agent. No
Lender shall be under any obligation to provide any Extended Term Loan or Extended Revolving Commitment. 
 (f) The provisions
of this Section 2.19 shall override any provision of Section 9.02 to the contrary. 

  
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 SECTION 2.20. Refinancing Amendments. At any time after the Closing Date, the
applicable Borrowers may obtain Credit Agreement Refinancing Indebtedness from any Lender or any Additional Refinancing Lender in respect of (a) all or any portion of the Term Loans of any Class (including any Incremental Term Loans) then
outstanding under this Agreement (which for purposes of this clause (a) will be deemed to include any then outstanding Other Term Loans) or (b) all or any portion of the Revolving Loans of any Class (including Revolving Loans of any Class
extended under Increased Commitments) (or unused Revolving Commitments of any Class) under this Agreement (which for purposes of this clause (b) will be deemed to include any then outstanding Other Revolving Credit Loans and Other Revolving
Credit Commitments), in the form of (x) Other Term Loans or Other Term Commitments or (y) Other Revolving Credit Loans or Other Revolving Credit Commitments, as the case may be, in each case pursuant to a Refinancing Amendment,
provided that (i) such Credit Agreement Refinancing Indebtedness will rank (A) pari passu in right of payment and of security with the other Loans and Commitments hereunder in the case of Permitted First Priority Refinancing
Debt, (B) junior in right of security with the other Loans and Commitments hereunder in the case of Permitted Second Priority Refinancing Debt and (ii) any such Credit Agreement Refinancing Indebtedness may participate on a pro rata basis
or a less than pro rata basis (but not greater than a pro rata basis) in any voluntary or mandatory repayments or prepayments under this Agreement. The effectiveness of any Refinancing Amendment shall be subject to the satisfaction on the date
thereof of each of the conditions set forth in Section 4.02 and, to the extent reasonably requested by the Administrative Agent, receipt by the Administrative Agent of legal opinions, board resolutions, officers’ certificates and/or
reaffirmation agreements consistent with those delivered on the Closing Date under Section 4.01 (other than changes to such legal opinions resulting from a change in Law, change in fact or change to counsel’s form of opinion
reasonably satisfactory to the Administrative Agent). Each Class of Credit Agreement Refinancing Indebtedness incurred under this Section 2.20 shall be in an aggregate principal amount that is not less than $50,000,000 (or less if all of
a remaining Class is being refinanced). Any Refinancing Amendment may provide for the issuance of Letters of Credit for the account of the applicable Borrowers, or the provision to the applicable Borrowers of Swingline Loans, pursuant to any Other
Revolving Credit Commitments established thereby, in each case on terms substantially equivalent to the terms applicable to Letters of Credit and Swingline Loans under the Revolving Commitments. The Administrative Agent shall promptly notify each
Lender as to the effectiveness of each Refinancing Amendment. Each of the parties hereto hereby agrees that, upon the effectiveness of any Refinancing Amendment, this Agreement shall be deemed amended to the extent (but only to the extent) necessary
to reflect the existence and terms of the Credit Agreement Refinancing Indebtedness incurred pursuant thereto (including any amendments necessary to treat the Loans and Commitments subject thereto as Other Term Loans, Other Revolving Credit Loans,
Other Revolving Credit Commitments and/or Other Term Commitments). Any Refinancing Amendment may, without the consent of any other Lenders, effect such amendments to this Agreement and the other Loan Documents as may be necessary or appropriate, in
the reasonable opinion of the Administrative Agent, the applicable Borrowers and/or Holdings, to effect the provisions of this Section 2.20. This Section 2.20 shall supersede any provisions in Section 2.16 or
Section 9.02 to the contrary. 
 SECTION 2.21. Cash Collateral. 

(a) Upon the request of the Administrative Agent if, as of the Letter of Credit Expiration Date, any L/C Exposure for any reason remains
outstanding, the applicable Borrowers shall, in each case, immediately deliver to the Administrative Agent Cash Collateral in an amount equal to 103% of the then Outstanding Amount of all L/C Exposure. At any time that there shall exist a Defaulting
Lender, promptly and in any event within 5 Business Days after any request of the Administrative Agent or an Issuing Bank (with a copy to the Administrative Agent), the Borrowers shall deliver to the Administrative Agent Cash Collateral in an amount
sufficient to cover all Fronting Exposure relating to such Defaulting Lender (after giving effect to Section 2.22(a)(iii) and any Cash Collateral provided by the Defaulting Lender). 

(b) All Cash Collateral (other than credit support not constituting funds subject to deposit) shall be maintained in blocked,
non-interest bearing deposit accounts at the Administrative Agent. The Borrowers, and to the extent provided by any Lender, such Lender, hereby grants to (and subjects to the control of) the Administrative Agent, for the benefit of the
Administrative Agent, the Issuing Banks and the Lenders (including the Swingline 

  
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Lender), and agrees to maintain, a first priority security interest in all such cash, deposit accounts and all balances therein, and all other property so provided as collateral pursuant hereto,
and in all proceeds of the foregoing, all as security for the obligations to which such Cash Collateral may be applied pursuant to Section 2.21(c). If at any time the Administrative Agent determines that Cash Collateral is subject to any
right or claim of any Person other than the Collateral Agent as herein provided, or that the total amount of such Cash Collateral is less than the applicable Fronting Exposure and other obligations secured thereby, the Borrowers or the relevant
Defaulting Lender will, promptly upon demand by the Administrative Agent, pay or provide to the Administrative Agent additional funds to be deposited as Cash Collateral in an amount sufficient to eliminate such deficiency. Upon the drawing of any
Letter of Credit for which funds are on deposit as Cash Collateral in respect of such Revolving Lender, such funds shall be applied, to the extent permitted under applicable Law, to reimburse the applicable Issuing Bank in accordance with
Section 2.05(c)(i). 
 (c) Cash Collateral (or the appropriate portion thereof) provided to reduce Fronting Exposure
or other obligations shall be released promptly following (i) the elimination of the applicable Fronting Exposure or other obligations giving rise thereto (including by the termination of Defaulting Lender status of the applicable Lender (or,
as appropriate, its assignee)) or (ii) the Administrative Agent’s and the applicable Issuing Bank’s good faith determination that there exists excess Cash Collateral; provided, however, (x) that Cash Collateral
furnished by or on behalf of a Loan Party shall not be released during the continuance of a Default or Event of Default (and following application as provided in this Section 2.21 may be otherwise applied in accordance with
Section 2.16(c)), and (y) the Person providing Cash Collateral and the applicable Issuing Bank or the Swingline Lender, as applicable, may agree that Cash Collateral shall not be released but instead held to support future
anticipated Fronting Exposure or other obligations. 
 SECTION 2.22. Defaulting Lenders. 

(a) Defaulting Lender Adjustments. Notwithstanding anything to the contrary contained in this Agreement, if any Lender becomes a
Defaulting Lender, then, until such time as such Lender is no longer a Defaulting Lender, to the extent permitted by applicable Law: 
 (i) Waivers and Amendments. Any Defaulting Lender’s right to approve or disapprove any amendment, waiver or consent with respect to this Agreement shall be restricted as set forth in
Section 9.02. 
 (ii) Defaulting Lender Waterfall. Any payment of principal, interest, fees or
other amounts received by the Administrative Agent for the account of any Defaulting Lender under any Loan Document (whether voluntary or mandatory, at maturity, pursuant to Article VII or otherwise) or received by the Administrative Agent
from a Defaulting Lender pursuant to Section 9.08 shall be applied at such time or times as may be determined by the Administrative Agent as follows: first, to the payment of any amounts owing by such Defaulting Lender to the
Administrative Agent; second, to the payment on a pro rata basis of any amounts owing by such Defaulting Lender to any Issuing Bank or Swingline Lender hereunder; third, to provide Cash Collateral in respect of such Defaulting Lender
(and its participation in L/C Exposure) in accordance with Section 2.21(b) (and a demand for such Cash Collateral shall be deemed to have been made by the Administrative Agent thereunder); fourth, as the Borrowers may request (so
long as no Default or Event of Default exists), to the funding of any Loan in respect of which such Defaulting Lender has failed to fund as required by this Agreement, as determined by the Administrative Agent; fifth, if so determined by the
Administrative Agent and the Borrowers, to be held in a deposit account and released pro rata in order to (x) satisfy such Defaulting Lender’s potential future funding obligations with respect to Loans under this Agreement and
(y) provide Cash Collateral in respect of such Defaulting Lender’s participation in L/C Exposure (with respect to future Letters of Credit issued under this Agreement) in accordance with Section 2.21(b); sixth, to the
payment pro rata of any amounts owing to the Lenders, the Issuing Banks or the Swingline Lender as a result of any judgment of a court of competent jurisdiction obtained by any Lender, any Issuing Bank or the Swingline Lender against such Defaulting
Lender as a result of such Defaulting Lender’s breach of its obligations under this Agreement; seventh, so long as no Default or Event of Default exists, to the payment of any amounts owing to any Borrower as a result of any judgment of
a court of competent jurisdiction obtained by such Borrower against such Defaulting Lender as a result of such Defaulting Lender’s breach of its obligations under this Agreement; and eighth, as otherwise directed by a court of competent
jurisdiction; provided that if (x) such payment is a payment of the principal amount of any 

  
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Loans or any Unreimbursed Amount (relating to any Letter of Credit) in respect of which such Defaulting Lender has not fully funded its appropriate share or participation, and (y) such Loans
were made or such Letter of Credit was issued at a time when the conditions set forth in Section 4.02 were satisfied or waived, such payment shall be applied solely to pay the Loans of all Non-Defaulting Lenders or such Unreimbursed
Amount (and each Non-Defaulting Lender’s participation therein) on a pro rata basis prior to being applied to the payment of any Loan of such Defaulting Lender or such Defaulting Lender’s participation in such Unreimbursed Amount until
such time as all Loans and funded and unfunded participations in L/C Exposure and Swingline Loans are held by the Lenders pro rata in accordance with their respective Applicable Percentage in respect of the applicable Facility. Any payments,
prepayments or other amounts paid or payable to a Defaulting Lender that are applied (or held) to pay amounts owed by a Defaulting Lender or to post Cash Collateral in respect of a Defaulting Lender pursuant to this Section 2.22(a) shall
be deemed paid to and re-directed by such Defaulting Lender, and each Lender irrevocably consents hereto. 

(iii) Reallocation of Participations in L/C Exposure and Swingline Loans. Upon a Revolving Lender becoming a
Defaulting Lender, such Defaulting Lender’s unfunded participation in L/C Exposure and Swingline Loans shall be reallocated among the Revolving Lenders (that are Non-Defaulting Lenders) in accordance with their respective Applicable Percentages
(calculated without regard to such Defaulting Lender’s Revolving Commitment) but only to the extent that (A) the conditions set forth in Section 4.02 are satisfied at the time of such reallocation as if (x) the Borrowers
were requesting the issuances of Letters of Credit in an aggregate amount equal to such Defaulting Lender’s aggregate unfunded participation in L/C Exposure and the making of Swingline Loans in an aggregate amount to such Defaulting
Lender’s aggregate unfunded participation in Swingline Loans at the time of such reallocation and (y) each such Non-Defaulting Lender’s Applicable Percentage were calculated without regard to such Defaulting Lender’s Revolving
Commitment (and, unless the Borrowers shall have otherwise notified the Administrative Agent at such time, the Borrowers shall be deemed to have represented and warranted that such conditions under Section 4.02 are satisfied at such
time) and (B) such reallocation does not cause the sum of (A) the aggregate Outstanding Amount of the Revolving Loans of any Non-Defaulting Lender, plus such Non-Defaulting Lender’s aggregate participation in the Outstanding
Amount of all L/C Exposure (including any part of such Defaulting Lender’s participation in the Outstanding Amount of L/C Exposure so reallocated to it), plus such Lender’s aggregate participation in the Outstanding Amount of all
Swingline Loans (including any part of such Defaulting Lender’s participation in the Outstanding Amount of Swingline Loans so reallocated to it) to exceed such Non-Defaulting Lender’s Revolving Commitment. No reallocation hereunder shall
constitute a waiver or release of any claim of any party hereunder against a Defaulting Lender arising from that Lender having become a Defaulting Lender, including any claim of a Non-Defaulting Lender as a result of such Non-Defaulting
Lender’s increased exposure following such reallocation. 
 (b) Defaulting Lender Cure. If the Administrative Agent
and, if applicable, the Swingline Lender and the Issuing Banks and the Borrowers agree in writing that a Lender is no longer a Defaulting Lender, the Administrative Agent will so notify the parties hereto, whereupon as of the effective date
specified in such notification and subject to any conditions set forth therein (which may include arrangements with respect to any Cash Collateral including the release thereof), that Lender (if it is a Revolving Lender) will, to the extent
applicable, purchase at par that portion of outstanding Revolving Loans of the other Lenders and/or participations of other Lenders in L/C Exposure and/or Swingline Loans and/or take such other actions as the Administrative Agent may determine to be
necessary to cause the Revolving Loans and funded and unfunded participations in Letters of Credit and Swingline Loans to be held pro rata by the Lenders in accordance with their respective Applicable Percentage in respect of the applicable Facility
(without giving effect to Section 2.22(a)(iii)), whereupon such Lender will cease to be a Defaulting Lender; provided that no adjustments will be made retroactively with respect to fees accrued or payments made by or on behalf of
any Borrower or any other Loan Party while that Lender was a Defaulting Lender; and provided, further, that except to the extent otherwise expressly agreed by the affected parties, no change hereunder from Defaulting Lender to Lender
will constitute a waiver or release of any claim of any party hereunder arising from that Lender’s having been a Defaulting Lender. 

  
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 ARTICLE III 
 Representations and Warranties 
 The Borrowers represent and warrant to the
Lenders as of the Closing Date and (except as to representations and warranties made as of a date certain) as of the date such representations and warranties are deemed to be made under Section 4.02 of this Agreement, that: 

SECTION 3.01. Organization; Powers; Subsidiaries; Equity Interests. 

(a) Each of the Transaction Obligors and their respective Subsidiaries (i) is duly organized or formed, validly existing and in good
standing under the Laws of the jurisdiction of its incorporation or organization, (ii) has all requisite power and authority and all requisite governmental licenses, authorizations, consents and approvals to (A) own or lease its assets and
carry on its business and (B) execute, deliver and perform its obligations under the Loan Documents to which it is a party and consummate the Transactions, and (iii) is duly qualified and is licensed and in good standing under the Laws of
each jurisdiction where its ownership, lease or operation of properties or the conduct of its business requires such qualification or license, except in each case referred to in clause (ii)(A) or (iii), to the extent that failure to do so could not
reasonably be expected to have a Material Adverse Effect. 
 (b) Set forth on Schedule 3.01(b) hereto is a complete and
accurate list of all Transaction Obligors as of the Closing Date, showing as of the Closing Date (as to each Transaction Obligor) the jurisdiction of its organization, the address of its principal place of business and its U.S. taxpayer
identification number or, in the case of any non-U.S. Transaction Obligor (if any) that does not have a U.S. taxpayer identification number, its unique identification number issued to it by the jurisdiction of its organization. The copy of the
charter or such other similar constitutional documents of each Borrower, Holdings and each other Transaction Obligor provided pursuant to Section 4.01(d) is a true and correct copy of each such document as of the Closing Date, each of
which is valid and in full force and effect as of the Closing Date. 
 (c) As of the Closing Date, each of Holdings and the
other Transaction Obligors has no Subsidiaries other than those specifically disclosed on Schedule 3.01(c), and all of the outstanding Equity Interests in such Subsidiaries have been validly issued, are fully paid and non-assessable and are
owned in the amounts specified on Schedule 3.01(c) free and clear of all Liens other than Liens permitted under Section 6.02. As of the Closing Date, all of the outstanding Equity Interests in the Domestic Borrowers and the
Bermuda Borrower have been validly issued, are fully paid and non-assessable and are indirectly owned by Holdings free and clear of all Liens other than Liens permitted under Section 6.02. As of the Closing Date, all of the outstanding
Equity Interests in Genpact India Investments, Symphony Marketing Solutions, Mauritius, Genpact India Holdings and Genpact China Investments have been validly issued and are owned by the entities listed on Schedule 3.01(c) as the owners
thereof, in each case free and clear of all Liens other than Liens created under the Loan Documents. 
 SECTION 3.02.
Authorization; No Conflicts; Enforceability. 
 (a) The execution, delivery and performance by each Transaction Obligor
of each Loan Document to which such Person is or is to be a party have been duly authorized by all necessary corporate or other organizational action, and do not and will not (i) contravene the terms of any of such Person’s Organization
Documents; (ii) conflict with or result in any breach or contravention of, or the creation of any Lien (except Liens created under the Loan Documents) under, or require any payment to be made under (A) any material Contractual Obligation
to which such Person is a party or affecting such Person or the properties of such Person or any of its Subsidiaries or (B) any order, injunction, writ or decree of any Governmental Authority or any arbitral award to which such Person or its
property is subject; or (iii) violate any Law. 
 (b) This Agreement has been, and each other Loan Document, when delivered
hereunder, will have been, duly executed and delivered by each Transaction Obligor that is party thereto. This Agreement constitutes, and each other Loan Document when so executed and delivered will constitute, a legal, valid and binding obligation
of such Transaction Obligor, enforceable against each Transaction Obligor that is party thereto in accordance with its terms. 

  
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 SECTION 3.03. Governmental Approvals; Other Consents. No approval, consent,
exemption, authorization, or other action by, or notice to, or filing with, any Governmental Authority or any other Person is necessary or required in connection with (a) the execution, delivery or performance by, or enforcement against, any
Transaction Obligor of this Agreement or any other Loan Document or for the consummation of the Transactions, (b) the grant by any Transaction Obligor of the Liens granted by it pursuant to the Collateral Documents, (c) the perfection or
maintenance of the Liens created under the Collateral Documents (including the first priority nature thereof) or (d) the exercise by any Finance Party of its rights under the Loan Documents or the remedies in respect of the Collateral pursuant
to the Collateral Documents, except, in each case, for (i) the authorizations, approvals, actions, notices and filings which have been duly obtained, taken, given or made and are in full force and effect or as otherwise provided in the
applicable Collateral Document and (ii) authorizations, approvals, actions, notices and filings, the failure of which to obtain could not reasonably be expected to have a Material Adverse Effect. 

SECTION 3.04. Financial Statements; Financial Condition; No Material Adverse Change. 

(a) The Audited Financial Statements (i) were prepared in accordance with GAAP consistently applied throughout the period covered
thereby, except as otherwise expressly noted therein, and (ii) fairly present in all material respects the financial condition of Holdings and its Subsidiaries as of the date thereof and their results of operations for the period covered
thereby in accordance with GAAP consistently applied throughout the period covered thereby, except as otherwise expressly noted therein. The unaudited financial statements delivered pursuant to Section 4.01(m) were prepared in accordance
with GAAP consistently applied throughout the period covered thereby, except as otherwise expressly noted therein and (ii) fairly present in all material respects the financial condition and results of operations of the entities to which they
relate as of the dates and for the periods covered thereby, subject to the absence of footnotes and to normal year-end audit adjustments, except as otherwise expressly noted therein. 

(b) Since the date of the Audited Financial Statements, there has been no event or circumstance, either individually or in the aggregate,
that has had or could reasonably be expected to have a Material Adverse Effect. 
 SECTION 3.05. Properties; Liens.

 (a) Each of the Transaction Parties and each of their respective Subsidiaries has good and marketable title to, or valid
leasehold interests in, all its material real and personal property material to its business, except for minor defects in title that do not interfere with its ability to conduct its business as currently conducted or to utilize such properties for
their intended purposes and except where the failure to have such title or interest could not reasonably be expected to have a Material Adverse Effect. There are no Liens on any of the real or personal properties of the Borrowers or any Subsidiary
except for Liens permitted by Section 6.02. 
 (b) Each of the Transaction Parties and each of their Subsidiaries
owns, or is licensed or possesses the right to use, all trademarks, tradenames, copyrights, patents and other intellectual property material to the operation of the business of the Transaction Parties and their Subsidiaries, taken as a whole, and,
to the knowledge of Holdings and the Borrowers, the use thereof by the Transaction Parties and their Subsidiaries does not infringe upon the rights of any other Person, except for any such infringements that, individually or in the aggregate, could
not reasonably be expected to have a Material Adverse Effect. 
 SECTION 3.06. Insurance. The properties of Holdings and
its Restricted Subsidiaries are insured with financially sound and reputable insurance companies, in such amounts, with such deductibles and covering such risks as are customarily carried by companies engaged in similar businesses and owning similar
properties in localities where Holdings or the applicable Restricted Subsidiary operates. 
 SECTION 3.07. Litigation and
Environmental Matters. 
 (a) There are no actions, suits or proceedings by or before any arbitrator or Governmental
Authority pending against or, to the knowledge of Holdings and the Borrowers, threatened against Holdings or any of its Restricted Subsidiaries as to which there is a reasonable possibility of an adverse determination that could reasonably be
expected, individually or in the aggregate, to result in a Material Adverse Effect (other than the Disclosed Matters). 

  
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To the knowledge of Holdings and the Borrowers there are no labor controversies pending against or threatened against Holdings or any of its Restricted Subsidiaries which could reasonably be
expected, individually or in the aggregate, to result in a Material Adverse Effect. 
 (b) Except for the Disclosed Matters and
except with respect to any other matters that, individually or in the aggregate, could not reasonably be expected to result in a Material Adverse Effect, neither Holdings nor any of its Restricted Subsidiaries (i) has failed to comply with any
applicable Environmental Law or to obtain, maintain or comply with any Environmental Permit, (ii) has become subject to any Environmental Liability, (iii) has received notice of any claim with respect to any Environmental Liability or
(iv) has knowledge of any Release or threat of Release of any Hazardous Materials at any property currently or formerly owned or operated by Holdings or any of its Restricted Subsidiaries which could reasonably be expected to give rise to any
Environmental Liability. 
 SECTION 3.08. Compliance with Laws and Agreements. Each of the Transaction Parties and their
Subsidiaries is in compliance with all Laws of any Governmental Authority applicable to it or its property and all Contractual Obligations (excluding agreements governing Indebtedness) binding upon it or its property, except where (i) the
failure to do so is being contested in good faith by appropriate proceedings diligently conducted or (ii) the failure to do so, individually or in the aggregate, could not reasonably be expected to result in a Material Adverse Effect.

 SECTION 3.09. Investment Company Status. None of the Borrowers nor any other Loan Party is required to register as an
“investment company” as defined in the Investment Company Act of 1940. 
 SECTION 3.10. Taxes. Each of
Holdings, the Borrowers and their respective Restricted Subsidiaries has filed all Tax returns and reports required to have been filed (taking into account valid extensions) and has paid or caused to be paid all Taxes (including any Taxes payable in
the capacity of a withholding agent) required to have been paid by it, except (a) Taxes that are being contested in good faith by appropriate proceedings (if such contest effectively suspends collection and enforcement of the contested
obligation) and for which the Loan Parties or Restricted Subsidiary, as applicable, has set aside on its books reserves to the extent required by GAAP or (b) to the extent that the failure to do so could not reasonably be expected, individually
or in the aggregate, to result in a Material Adverse Effect. As of the Closing Date, there is no current or proposed Tax audit, tax assessment, deficiency or other claim against Holdings, any Borrower or any Restricted Subsidiary that could
reasonably be expected, individually or in the aggregate, to have a Material Adverse Effect. 
 SECTION 3.11. Solvency.
As of the Closing Date, immediately after each Credit Event hereunder, Holdings on a consolidated basis with its Restricted Subsidiaries, is Solvent. 
 SECTION 3.12. Disclosure. As of the Closing Date, neither the Information Memorandum nor any of the other reports, financial statements, certificates or other written information (excluding any
financial projections or pro forma financial information and information of a general economic or general industry nature) furnished by or on behalf of Holdings to the Administrative Agent or any Lender in connection with the negotiation of this
Agreement or delivered hereunder (as modified or supplemented by other information so furnished), when taken as a whole and when taken together with Holdings’ SEC filings at such time, contains as of the date such statement, information,
document or certificate was so furnished any material misstatement of fact or omits to state any material fact necessary to make the statements therein, in the light of the circumstances under which they were made, not misleading. The projections
and pro forma financial information contained in the materials referenced above have been prepared in good faith based upon assumptions believed by management of Holdings to be reasonable at the time made, it being recognized by the Lenders that
such financial information is not to be viewed as fact and that actual results during the period or periods covered by such financial information may differ from the projected results set forth therein by a material amount. 

SECTION 3.13. Federal Reserve Regulations. No part of the proceeds of any Loan have been used or will be used, whether directly or
indirectly, for any purpose that entails a violation of any of the regulations of the Board, including Regulations T, U and X. 

SECTION 3.14. Security Interests. The provisions of each Collateral Document are effective to create legal and valid Liens on all
the Collateral in respect of which and to the extent such Collateral Document purports to 

  
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create Liens in favor of the Collateral Agent, for the benefit of the Secured Parties; and upon the proper filing of UCC financing statements and the taking of all other actions to be taken
pursuant to the terms of the Collateral Documents, such Liens will constitute perfected and continuing Liens on the Collateral, securing the Obligations, enforceable against the applicable Loan Party and all third parties to the extent required by
the Collateral Documents. 
 SECTION 3.15. PATRIOT Act and FCPA. Each of the Loan Parties and each of their respective
Subsidiaries are in compliance, in all material respects, with the Act. No part of the proceeds of the Loans will be used, directly or indirectly, for any payments to any governmental official or employee, political party, official of a political
party, candidate for political office, or anyone else acting in an official capacity, in order to obtain, retain or direct business or obtain any improper advantage, in violation of the United States Foreign Corrupt Practices Act of 1977, as
amended. 
 SECTION 3.16. OFAC. To the knowledge of Holdings, the Borrowers, any director or officer of Holdings, the
Borrowers or any Subsidiary, no Loan Party or any Subsidiary is subject to any U.S. sanctions administered by the Office of Foreign Assets Control of the U.S. Treasury Department (“OFAC”); and the Borrowers will not directly or
indirectly use the proceeds of the Loans or otherwise make available such proceeds to any Person, for the purpose of financing the activities of any Person subject to any U.S. sanctions administered by OFAC. 

SECTION 3.17. Employee Benefit Plans. 
 (a) Each Plan is in compliance in all material respects with the applicable provisions of ERISA, the Code and other Federal or state Laws. Each Plan that is intended to qualify under Section 401(a)
of the Code has received a favorable determination letter from the Internal Revenue Service or an application for such a letter is currently being processed by the Internal Revenue Service with respect thereto and, to the best knowledge of Holdings
and the Borrowers, nothing has occurred which would prevent, or result in the loss of, such qualification. Holdings and each ERISA Affiliate have made all required contributions to each Plan subject to Section 412 of the Code, and no
application for a funding waiver or an extension of any amortization period pursuant to Section 412 of the Code has been made with respect to any Plan. 
 (b) There are no pending or, to the best knowledge of Holdings and the Borrowers, threatened claims, actions or lawsuits, or action by any Governmental Authority, with respect to any Plan that could
reasonably be expected to have a Material Adverse Effect. There has been no prohibited transaction or violation of applicable fiduciary responsibility rules with respect to any Plan that has resulted or could reasonably be expected to result in a
Material Adverse Effect. 
 (c) Except as could not reasonably be expected to have a Material Adverse Effect, (i) no ERISA
Event has occurred or is reasonably expected to occur; (ii) no Plan has any Unfunded Pension Liability; (iii) neither Holdings nor the Borrowers nor any ERISA Affiliate has incurred, or reasonably expects to incur, any liability under
Title IV of ERISA with respect to any Plan (other than premiums due and not delinquent under Section 4007 of ERISA); (iv) neither Holdings nor the Borrowers nor any ERISA Affiliate has incurred, or reasonably expects to incur, any
liability (and no event has occurred which, with the giving of notice under Section 4219 of ERISA, would result in such liability) under Sections 4201 or 4243 of ERISA with respect to a Multiemployer Plan; and (v) neither Holdings nor the
Borrower nor any ERISA Affiliate has engaged in a transaction that could be subject to Sections 4069 or 4212(c) of ERISA. 
 (d)
With respect to each scheme or arrangement with respect to employee benefits mandated by a Governmental Authority other than the United States (a “Foreign Benefit Arrangement”) and with respect to each employee benefit plan
maintained or contributed to by any Loan Party or any Subsidiary of any Loan Party that is not subject to United States Law (a “Foreign Plan”) except as could not reasonably be expected to have a Material Adverse Effect: 

(i) any employer and employee contributions required by Law or by the terms of any Foreign Benefit Arrangement or any
Foreign Plan have been made, or, if applicable, accrued, in accordance with normal accounting practices; 

  
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 (ii) the fair market value of the assets of each funded Foreign Plan, the
liability of each insurer for any Foreign Plan funded through insurance or the book reserve established for any Foreign Plan, together with any accrued contributions, is sufficient to procure or provide for the accrued benefit obligations, as of the
Closing Date, with respect to all current and former participants in such Foreign Plan according to the actuarial assumptions and valuations most recently used to account for such obligations in accordance with applicable generally accepted
accounting principles; and 
 (iii) each Foreign Plan required to be registered has been registered and has been
maintained in good standing with applicable regulatory authorities. 
 ARTICLE IV 

Conditions 
 SECTION 4.01. Initial Credit Events. The obligations of the Lenders to make Loans and of the Issuing Banks to issue Letters of Credit on the Closing Date are subject to each of the following
conditions being satisfied on or prior to the Closing Date: 
 (a) The Administrative Agent (or its counsel)
shall have received from each party hereto either (i) a counterpart of this Agreement signed on behalf of such party or (ii) written evidence reasonably satisfactory to the Administrative Agent (which may include telecopy or electronic
mail transmission in accordance with Section 9.01) that such party has signed a counterpart of this Agreement. 
 (b) The Administrative Agent (or its counsel) shall have received from each initial Guarantor either (i) a counterpart of the Guarantee Agreement signed on behalf of such Loan Party or
(ii) written evidence reasonably satisfactory to the Administrative Agent (which may include telecopy or electronic mail transmission in accordance with Section 9.01 of a signed signature page of the Guarantee Agreement) that such
party has signed a counterpart of the Guarantee Agreement, together with: 
 (i) a duly completed Perfection
Certificate signed by Holdings; 
 (ii) Uniform Commercial Code financing statements and certificated securities
and/or (if applicable) other documents of title evidencing the Equity Interests of the Borrowers and/or other Subsidiaries of Holdings that are to be included in the Collateral under the Collateral Documents specified in Schedule 4.01(b) (to
the extent such Equity Interests are evidenced by certificates and/or such other documents of title); and 

(iii) executed counterparts of the Collateral Documents identified on Schedule 4.01(b). 

(c) The Administrative Agent shall have received the executed legal opinions of (i) Cravath, Swaine & Moore
LLP, special New York counsel to the Loan Parties, (ii) Heather D. White, Vice President and Senior Legal Counsel of Holdings and (iii) each of the local counsel set forth on Schedule 4.01(c), concerning the Transaction Obligors and
the Loan Documents, in each case, as applicable in the jurisdiction in which such local counsel is admitted to practice and in form and substance reasonably satisfactory to the Administrative Agent. 

(d) The Administrative Agent shall have received such customary closing documents and certificates as the Administrative
Agent or its counsel may reasonably request relating to the organization, existence and good standing of the Borrowers, Holdings and the other Loan Parties, the authorization of the Transactions, to the extent applicable, and any other legal matters
relating to such Loan Parties, the Loan Documents or the Transactions, all in form and substance reasonably satisfactory to the Administrative Agent and its counsel. 

  
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 (e) The Administrative Agent shall have received such incumbency
certificates and/or other certificates of Authorized Representatives of each of the Borrowers, Holdings and each Transaction Obligor as the Administrative Agent may reasonably require evidencing the identity, authority and capacity of each
Authorized Representative thereof authorized to act as an Authorized Representative in connection with this Agreement and the other Loan Documents to which such Loan Party is a party or is to be a party. 

(f) The Administrative Agent shall have received evidence reasonably satisfactory to it that substantially concurrently
with the making of the initial Loans hereunder, all Indebtedness under the Existing Credit Agreement, except for Existing Letters of Credit under the Existing Credit Agreement, and all other amounts payable thereunder have been paid in full, all
commitments to extend credit thereunder shall have terminated, and all Liens securing obligations thereunder shall have been released. 
 (g) The Administrative Agent shall have received a certificate attesting to the Solvency of Holdings and its Restricted Subsidiaries (taken as a whole) on the Closing Date after giving effect to the
Transactions, from a Financial Officer of Holdings. 
 (h) The Administrative Agent shall have received copies of
a recent Lien and judgment search in each jurisdiction reasonably requested by the Administrative Agent with respect to the Loan Parties. 
 (i) The Administrative Agent and the Arrangers shall have received all fees and other amounts due and payable on or prior to the Closing Date, including, to the extent invoiced at least two Business Days
prior to the Closing Date, reimbursement or payment of all reasonable out-of-pocket expenses required to be reimbursed or paid by the Borrowers hereunder. 
 (j) The Administrative Agent shall have received Notes executed by the Borrowers in favor of each Lender requesting Notes at least five Business Days prior to the Closing Date. 

(k) The Administrative Agent shall have received a certificate signed by a Responsible Officer of Holdings and each
Borrower certifying that the conditions specified in Sections 4.02(a) and (b) have been satisfied. 
 (l) Each Finance Party’s receipt of such documents and other information (as such Finance Party may have requested through the Administrative Agent at least five Business Days prior to the Closing
Date) required under any applicable “know your customer” and/or anti-money laundering rules and regulations, including the Act, in connection with any of the Loan Documents or the Facilities. 

(m) The Administrative Agent shall have received as soon as available and in any event within 45 days after the end of
each fiscal quarter ending subsequent to the fiscal year 2011 for Holdings and ending at least 45 days prior to the Closing Date, unaudited consolidated statements of financial condition or balance sheets and related statements of income or
operations and cash flows of Holdings for such fiscal quarter, for the period elapsed from the beginning of the most recently completed fiscal year to the end of such fiscal quarter and for the comparable periods of the preceding fiscal year, for
Holdings. Financial statements required to be delivered pursuant to this Section 4.01(m) shall be deemed to have been delivered if such statements have been filed in Form 10-Q on the SEC’s website pursuant to the EDGAR system on or
prior to the Closing Date. 
 SECTION 4.02. Subsequent Credit Events. The obligation of each Lender to make a Loan on the
occasion of any Borrowing (but not a conversion or continuation of Loans), and of the Issuing Banks to issue, renew, increase or extend any Letter of Credit, in each case, following the Closing Date is subject to the satisfaction of the following
conditions: 
 (a) The representations and warranties of the Borrowers and each other Loan Party set forth in
this Agreement and the other Loan Documents shall be true and correct in all material respects (except to the extent that any representation and warranty that is qualified by materiality shall be true and correct in all respects) on and as of the
date of such Borrowing or the date of issuance, amendment, renewal or extension of 

  
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such Letter of Credit, as applicable, except where any representation and warranty is expressly made as of a specific earlier date, such representation and warranty shall be true in all material
respects as of any such earlier date. 
 (b) At the time of and immediately after giving effect to such Borrowing
or the issuance, amendment, renewal or extension of such Letter of Credit, as applicable, no Default or Event of Default shall have occurred and be continuing. 
 (c) In the case of any incurrence of a Revolving Loan or a Swingline Loan or the issuance, renewal or extension of any Letter of Credit, as the case may be (other than
(1) any Borrowing of Revolving Loans to reimburse an Unreimbursed Amount or (2) if after giving effect (on a Pro Forma Basis) to such Credit Event, the aggregate principal amount of issued and/or outstanding Revolving Loans, Swingline
Loans and/or Letters of Credit (excluding Letters of Credit which have been Cash Collateralized or back-stopped by a letter of credit reasonably satisfactory to the applicable L/C Issuer) does not exceed $50,000,000), the Consolidated
Leverage Ratio for the most recently ended Test Period for which financial statements have been delivered (if such ratio is tested for such Test Period pursuant to Section 6.09), calculated without giving effect to such Credit Event and
each other Credit Event since the end of such Test Period, is less than or equal to the ratio set forth in the covenant contained in Section 6.09 for such Test Period. 

Each Borrowing and each issuance, amendment, renewal or extension of a Letter of Credit shall be deemed to constitute a representation and warranty by
the Borrowers and each other Loan Party on the date thereof as to the matters specified in clauses (a) and (b) of this Section 4.02. 
 ARTICLE V 
 Affirmative Covenants 

Until the Commitments have expired or been terminated and the principal of and interest on each Loan and all fees payable hereunder shall
have been paid in full and all Letters of Credit shall have expired or terminated or been Cash Collateralized and all L/C Disbursements shall have been reimbursed, each of Holdings and the Borrowers covenants and agrees with the Lenders that:

 SECTION 5.01. Financial Statements and Other Information. Holdings will furnish to the Administrative Agent (who shall
promptly furnish a copy to each Lender): 
 (a) as soon as available, but in any event within 90 days after the
end of each fiscal year of Holdings, commencing with the fiscal year ending December 31, 2012, the audited consolidated balance sheet of Holdings and its consolidated Subsidiaries and related statements of operations, stockholders’ equity
and cash flows as of the end of and for such year, setting forth in each case in comparative form the figures for the previous fiscal year, all reported on by independent public accountants of recognized national standing (without a “going
concern” or like qualification or exception and without any qualification or exception as to the scope of such audit) to the effect that such consolidated financial statements present fairly in all material respects the financial position and
results of operations of Holdings and its consolidated Subsidiaries on a consolidated basis in accordance with GAAP; 
 (b) as soon as available, but in any event within 45 days after the end of each of the first three fiscal quarters of each fiscal year of Holdings, commencing with the fiscal quarter ending
September 30, 2012, the unaudited consolidated balance sheet of Holdings and its consolidated Subsidiaries and related statements of operations and cash flows as of the end of and for such fiscal quarter and the then elapsed portion of the
fiscal year, setting forth in each case in comparative form the figures for the corresponding period or periods of (or, in the case of the balance sheet, as of the end of) the previous fiscal year, all certified by one of its Financial Officers as
presenting fairly in all material respects the financial position and results of operations of Holdings and its consolidated Subsidiaries on a consolidated basis in accordance with GAAP, subject to normal year-end audit adjustments and the absence
of footnotes; 

  
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 (c) as soon as applicable, but in any event within 180 days after the end of
the applicable fiscal year-end of Genpact India, an unconsolidated balance sheet of Genpact India as at the end of such fiscal year, and the related unconsolidated statements of income or operations, shareholders’ equity and cash flows for such
fiscal year, (i) in each case, setting forth in comparative form the figures for the previous fiscal year, all in reasonable detail and prepared in accordance with Indian statutory accounting principles, and (ii) all such unconsolidated
financial statements to be audited and accompanied by a report and opinion of independent public accountants of nationally recognized standing, which report and opinion shall be prepared in accordance with generally accepted auditing standards;

 (d) concurrently with any delivery of financial statements under clause (a) or, except in the case of
subclauses (i)(z)(II) and (ii) below, (b) above, (i) a Compliance Certificate executed by a Financial Officer of Holdings (x) certifying as to whether, to the knowledge of such Financial Officer after reasonable inquiry, a
Default has occurred and is continuing and, if so, specifying the details thereof and any action taken or proposed to be taken with respect thereto; (y) in the case of any such certificate delivered for any fiscal period ending on or after
December 31, 2012, setting forth reasonably detailed calculations demonstrating compliance with Section 6.09 and (z) setting forth a reasonably detailed calculation of (I) the Consolidated Leverage Ratio as of the last day
of the period covered by such financial statements and (II) Excess Cash Flow for the applicable Excess Cash Flow Period; and (ii) a Perfection Certificate Supplement or a certificate of a Responsible Officer of Holdings stating that there has
been no change in the information set forth in the last Perfection Certificate or Perfection Certificate Supplement, as the case may be, most recently delivered to the Administrative Agent; 

(e) as soon as available and in any event within 30 days after the end of each fiscal quarter, a certificate signed by a
Responsible Officer of Holdings (a “Subsidiary Report”) (i) identifying all Subsidiaries formed or acquired in such fiscal quarter and all other Subsidiaries, which prior to such fiscal quarter were not Guarantors, but, in each
case, as of the end of such fiscal quarter are subject to the requirements of Section 5.09(a)(i) or (ii), as applicable, including whether each Subsidiary (that is not already a Guarantor) is a Material Subsidiary, in detail
reasonably satisfactory to the Administrative Agent, and (ii) certifying whether the Guarantor Coverage Test set forth in Section 5.09(b) has been complied with as of the last day of such fiscal quarter; 

(f) promptly after the same become publicly available, copies of all annual, quarterly and current reports and proxy
statements filed by Holdings or any Restricted Subsidiary with the SEC; and 
 (g) promptly following any request
therefor, such other information regarding the operations, business affairs and financial condition of Holdings or any Restricted Subsidiary, or compliance with the terms of this Agreement, as the Administrative Agent or any Lender (through the
Administrative Agent) may reasonably request. 
 Financial statements and other information required to be delivered pursuant to Sections
5.01(a), (b) and (f) shall be deemed to have been delivered if such statements and information shall have been posted by Holdings on its website or shall have been posted on IntraLinks or similar site to which all of the
Lenders have been granted access or are publicly available on the SEC’s website pursuant to the EDGAR system. 
 Holdings
and the Borrowers hereby acknowledge that (a) the Administrative Agent and/or the Arrangers will make available to the Lenders and the Issuing Banks materials and/or information provided by or on behalf of Holdings or the Borrowers hereunder
(collectively, “Borrower Materials”) by posting the Borrower Materials on SyndTrak or another similar electronic system (the “Platform”) and (b) certain of the Lenders (each, a “Public Lender”)
may have personnel who do not wish to receive material non-public information with respect to Holdings, the Borrowers or their respective Affiliates, or the respective securities of any of the foregoing, and who may be engaged in investment and
other market-related activities with respect to such Persons’ securities. Holdings and each Borrower hereby agrees that they will use commercially reasonable efforts to identify that portion of the Borrower Materials that may be distributed to
the Public Lenders and that (w) all such Borrower Materials shall be clearly and conspicuously marked “PUBLIC” which, at a minimum, shall mean that the word “PUBLIC” shall appear prominently on the first page thereof;
(x) by marking Borrower Materials “PUBLIC,” Holdings and the Borrowers shall be deemed to have authorized the Administrative Agent, the Arrangers, the Issuing Banks and the Lenders to

  
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treat such Borrower Materials as not containing any material non-public information (although it may be sensitive and proprietary) with respect to Holdings, the Borrowers or their respective
securities for purposes of United States Federal and state securities Laws (provided, however, that to the extent such Borrower Materials constitute Information, they shall be treated as set forth in Section 9.12);
(y) all Borrower Materials marked “PUBLIC” are permitted to be made available through a portion of the Platform designated “Public Side Information”; and (z) the Administrative Agent and the Arrangers shall be entitled
to treat any Borrower Materials that are not marked “PUBLIC” as being suitable only for posting on a portion of the Platform not designated “Public Side Information.” Notwithstanding the foregoing, Holdings and the Borrowers
shall be under no obligation to mark any Borrower Materials “PUBLIC.” 
 SECTION 5.02. Notice of Material
Events. The Borrowers will furnish to the Administrative Agent (for prompt notification to each Lender) prompt written notice after any Responsible Officer of Holdings or the Borrowers obtains knowledge of the following: 

(a) the occurrence of any continuing Default; 

(b) the filing or commencement of any action, suit or proceeding by or before any arbitrator or Governmental Authority
against or affecting Holdings or any of its Restricted Subsidiaries that could reasonably be expected to result in a Material Adverse Effect; 
 (c) the occurrence of any ERISA Event that, alone or together with any other ERISA Events that have occurred, could reasonably be expected to result in a Material Adverse Effect; 

(d) any other development that results in, or could reasonably be expected to result in, a Material Adverse Effect; and

 (e) the occurrence of any Asset Sale or Casualty Event for which the Borrowers are required to make a
mandatory prepayment pursuant to Section 2.09(b)(ii). 
 Each notice delivered under this Section 5.02 shall be
accompanied by a statement of a Responsible Officer or other executive officer of Holdings setting forth the details of the event or development requiring such notice and any action taken or proposed to be taken with respect thereto. 

SECTION 5.03. Existence; Conduct of Business. Holdings will, and will cause each of its Restricted Subsidiaries to, do or cause to
be done all things necessary to preserve, renew and keep in full force and effect (i) its legal existence and (ii) the rights, licenses, permits, privileges and franchises material to the conduct of its business, except, in the case of the
preceding clause (ii), to the extent that the failure to do so could not reasonably be expected to have a Material Adverse Effect; provided that the foregoing shall not prohibit any transaction permitted under Section 6.03 or
6.10. 
 SECTION 5.04. Payment of Obligations. Holdings will, and will cause each of its Restricted Subsidiaries
to, pay or otherwise satisfy its obligations (other than Indebtedness), including Taxes (whether or not shown on a Tax return), before the same shall become delinquent or in default, except where (a) (i) the validity or amount thereof is
being contested in good faith by appropriate proceedings diligently conducted (if such contest effectively suspends collection and enforcement of the obligation (or Tax) in question) and (ii) the Loan Party or Subsidiary has set aside on its
books reserves with respect thereto to the extent required by GAAP or (b) the failure to make payment could not reasonably be expected to, individually or in the aggregate, result in a Material Adverse Effect. 

SECTION 5.05. Maintenance of Properties; Insurance. Holdings will, and will cause each of its Restricted Subsidiaries to,
(a) keep and maintain all Property material to the conduct of its business in good working order and condition, ordinary wear and tear excepted and casualty or condemnation excepted, except if the failure to do so could not reasonably be
expected to have a Material Adverse Effect, and (b) maintain, with financially sound and reputable insurance companies or through self-insurance, insurance in such amounts and against such risks as are customarily maintained by companies
engaged in the same or similar businesses operating in the same or similar locations where Holdings, such Borrower or the applicable Subsidiary operates. 

  
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 SECTION 5.06. Inspection Rights. 

(a) Holdings will, and will cause each of its Restricted Subsidiaries to, permit any representatives designated by the Administrative
Agent (at their sole cost and expense except during the occurrence and continuance of an Event of Default) or, during the continuance of an Event of Default, any Lender, upon reasonable prior notice to Holdings, to visit and inspect its properties,
to examine and make extracts from its books and records, and to discuss its affairs, finances and condition with its senior officers and use commercially reasonable efforts to make its independent accountants available to discuss the affairs,
finances and condition of Holdings and its Restricted Subsidiaries, all at such reasonable times and as often as reasonably requested and in all cases subject to applicable Law and the terms of applicable confidentiality agreements; provided
that (i) the Lenders will conduct such requests for visits and inspections through the Administrative Agent and (ii) unless an Event of Default has occurred and is continuing, such visits and inspections can occur no more frequently than
once per year. The Administrative Agent and the Lenders shall give Holdings the opportunity to participate in any discussions with the independent accountants of Holdings or any of its Subsidiaries. 

(b) The Borrowers will, at the request of the Administrative Agent, hold at least one meeting per fiscal year (at a mutually agreeable
location, venue and time or, at the option of the Borrowers, by conference call, the reasonable costs of such venue or call to be paid by Borrowers) with all Lenders who choose to attend such meeting, at which meeting shall be reviewed the financial
results of the previous fiscal year and the financial condition of Holdings and its Restricted Subsidiaries and the budgets presented for the current fiscal year of Holdings. 
 SECTION 5.07. Compliance with Laws; Compliance with Agreements. Holdings will, and will cause each of its Restricted Subsidiaries to, (a) comply in all material respects with all Laws of any
Governmental Authority applicable to it or its Property (including Environmental Laws) and (b) perform in all material respects its material Contractual Obligations (other than in respect of Indebtedness) to which it is a party, in each case
except where the (i) failure to do so is being contested in good faith by appropriate proceedings diligently conducted or (ii) failure to do so, individually or in the aggregate, could not reasonably be expected to result in a Material
Adverse Effect. 
 SECTION 5.08. Use of Proceeds and Letters of Credit. The Borrowers will (a) use all of the
proceeds of the initial Loans funded on the Closing Date for the purposes of (i) the payment of the Dividend, (ii) repayment of the Indebtedness under the Existing Credit Agreement on the Closing Date and (iii) payment of related fees
and expenses in connection therewith, and (b) all other Credit Events (including Letters of Credit which may be issued on the Closing Date for general corporate purposes and to replace or provide credit support for any Existing Letters of
Credit (including by “grandfathering” such Existing Letters of Credit into the Revolving Credit Facility)) to finance the working capital needs and other general corporate purposes of GII, Holdings and their respective Subsidiaries, and in
each case (whether under clause (a) or (b)) not in contravention of any Law or of any Loan Document. No part of the proceeds of any Loan will be used, whether directly or indirectly, for any purpose that entails a violation of any of the
regulations of the Board, including Regulations T, U and X. The Borrowers will use all of the proceeds of the Domestic Term B-1 Loans funded on the Amendment No. 1 Effective Date pursuant to Section 2.01(c) to refinance the Term
Loans outstanding immediately prior to Amendment No. 1 Effective Date and pay all related fees and expenses. 

SECTION 5.09. Covenant to Guarantee Obligations and Give Security. 

(a) Each of Holdings and each Borrower shall, at the Borrowers’ expense: 

(i) unless, in any case, (x) such action would give rise to material adverse tax consequences for a Loan Party or the
Group, (y) such action would be unlawful in the jurisdiction in which such action is to be taken or (z) the Administrative Agent determines in its reasonable discretion that the cost thereof is excessive relative to the benefits to the
Secured Parties that would be afforded thereby in light of the operations and condition (financial and otherwise) of Holdings, the Borrowers and their respective Restricted Subsidiaries (collectively the “Agreed Limitations”):

 (A) within 120 days (or such longer period as may be agreed to by the Administrative Agent in its sole
discretion) after the end of each fiscal quarter, cause each wholly-owned Restricted Subsidiary formed or acquired (by any member of the Group) in such fiscal quarter and each other 

  
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Restricted Subsidiary, which prior to such fiscal quarter was not a Guarantor (due to the application of the Agreed Limitations but in respect of which the Agreed Limitations no longer apply), to
duly execute and deliver to the Administrative Agent or Collateral Agent, as applicable, a guaranty or guaranty supplement, in form and substance reasonably satisfactory to the Administrative Agent, pursuant to which such Restricted Subsidiary shall
guarantee all of the Obligations from time to time owed to the Secured Parties; provided that this Section 5.09(a)(i)(A) shall not apply to any Foreign Subsidiary; provided, further, that any Restricted Subsidiary
that would be required to comply with the requirements of this Section 5.09(a)(i)(A) which is unable by Law to comply shall not be in breach of this Section 5.09(a)(i)(A) unless such compliance is so permitted; 

(B) within 120 days (or such longer period as may be agreed to by the Administrative Agent in its sole discretion) after
the end of each fiscal quarter, to duly execute and deliver, and cause each of the Guarantors and any Restricted Subsidiary required to become a Guarantor pursuant to Section 5.09(a)(i)(A), to duly execute and deliver, to the Collateral
Agent such documents necessary to grant to the Collateral Agent, for the benefit of the Secured Parties, a valid and perfected Lien on (x) (1) all of the Equity Interests of each such new Guarantor and all Equity Interests held by it in
any other Eligible Subsidiary, (2) the Maximum Disregarded Entity Pledge Percentage of the Equity Interests held by it in any Relevant Disregarded Entity, in each case, together with all proceeds thereof and (y) all of the intercompany
indebtedness owing to it by any other member of the Group, and all proceeds thereof (in each case, to the extent not already subject to valid and perfected Liens in favor of the Collateral Agent for the benefit of the Secured Parties under the
Collateral Documents), including such supplements to Collateral Documents and other security and pledge agreements, as specified by and in form and substance reasonably satisfactory to the Administrative Agent (including delivery of certificates
and/or other documents of title with respect to any Equity Interest of each such new Guarantor and all Equity Interests of each such Eligible Subsidiary that is subject to any such Lien) securing payment of all the Obligations under the Transaction
Documents. For the purposes hereof, “Eligible Subsidiary” means any Material Subsidiary that is a Domestic Subsidiary; and 
 (C) if, in respect of any twelve-month period ending on the last day of any fiscal quarter, the aggregate revenues of Domestic Subsidiaries (that are not Guarantors) shall be greater than $25,000,000,
then, within 45 days (or such longer period as may be agreed to by the Administrative Agent in its sole discretion) of delivery of the financial statements required pursuant to Sections 5.01(a) and (b) for any period ending on the
last day of such fiscal quarter, cause one or more of such Domestic Subsidiaries to duly execute and deliver to the Administrative Agent or Collateral Agent, as applicable, a guaranty or guaranty supplement, in form and substance reasonably
satisfactory to the Administrative Agent, pursuant to which such Domestic Subsidiaries shall guarantee all of the Obligations from time to time owed to the Secured Parties, so that (after giving effect to such guaranty or guaranty supplement) the
aggregate revenues of Domestic Subsidiaries (that are not Guarantors) in respect of such twelve-month period do not exceed $25,000,000; and 
 (ii) within 45 days (or such longer period as may be agreed to by the Administrative Agent in its sole discretion) of delivery of the financial statements required pursuant to Section 5.01(a)
and (b), cause (x) all of the Equity Interests held or owned by any member of the Group in any Borrower or any Guarantor (other than Holdings) that have not been previously made subject to valid and perfected liens in favor of the
Collateral Agent for the benefit of the Secured Parties, together with all proceeds thereof, to be made subject to a valid and perfected Lien in favor of the Collateral Agent for the benefit of the Secured Parties securing payment of all of the
Obligations and (y) all of the indebtedness owing by any Loan Party to any member of the Group that has not been previously subordinated to the Obligations to be subordinated to all of the Obligations, and in each case cause each applicable
member of the Group to duly execute and deliver, to the Collateral Agent, such documents necessary to grant such Lien and/or such subordination, including Collateral Documents, and other security, pledge and subordination agreements and other
instruments, as specified by and in form and substance reasonably satisfactory to the Administrative Agent (including delivery of all certificates and/or other documents of title with respect to any Equity Interest in and of each such Guarantor that
is subject to any such Lien). 

  
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 All calculations to be made pursuant to this Section 5.09(a) shall be determined on the basis of
the financial information most recently delivered to the Administrative Agent, the Lenders and the Issuing Banks pursuant to Section 5.01(a) or (b) (and to the extent such financial statements for the Person and/or assets so
acquired are not available, such compliance shall be determined on the basis of financial information and support therefor reasonably acceptable to the Administrative Agent in its reasonable judgment). 

(b) Within 45 days (or such longer period as may be agreed to by the Administrative Agent in its sole discretion) after delivery of the
financial statements required pursuant to Sections 5.01(a) and (b), each of Holdings and the Borrowers shall (i) ensure that, in respect of each twelve-month period ending on the last day of each fiscal quarter of Holdings, the
aggregate Standalone EBITDA of each of the Borrowers and the Guarantors for such period shall together account for (without double-counting) at least 70% of Consolidated EBITDA for such period (the “Guarantor Coverage Test”);
provided that the Standalone EBITDA of each Indian/PRC Subsidiary of each Indian/PRC Holdco (which is attributable to the percentage ownership interest (direct or indirect) of such Indian/PRC Holdco in such Indian/PRC Subsidiary) shall be
counted as Standalone EBITDA of such Indian/PRC Holdco for the purposes of determining compliance with the Guarantor Coverage Test and (ii) cause Restricted Subsidiaries to execute a guaranty or guaranty supplement, in form and substance
reasonably satisfactory to the Administrative Agent, as guarantee for all of the Obligations from time to time owed to the Secured Parties, to the extent required to ensure compliance with clause (i). 

SECTION 5.10. Further Assurances. Promptly upon the reasonable request by the Administrative Agent, Holdings and each Borrower
will, and will cause each other Loan Party to, (a) correct any material defect or error that may be discovered in any Loan Document or in the execution, acknowledgment, filing or recordation thereof, and (b) do, execute, acknowledge,
deliver, record, re-record, file, re-file, register and re-register any and all such further acts, deeds, certificates, assurances and other instruments as the Administrative Agent may reasonably require from time to time in order to (i) carry
out more effectively the purposes of the Loan Documents, (ii) to the fullest extent permitted by applicable Law, subject any Loan Party’s properties, assets, rights or interests to the Liens now or hereafter intended to be covered by any
of the Collateral Documents, (iii) perfect and maintain the validity, effectiveness and priority of any of the Collateral Documents and any of the Liens and/or subordination intended to be created thereunder and (iv) assure, convey, grant,
assign, transfer, preserve, protect and confirm more effectively unto the Secured Parties the rights granted or now or hereafter intended to be granted to the Secured Parties under any Loan Document or under any other instrument executed in
connection with any Loan Document to which any Loan Party is or is to be a party. 
 SECTION 5.11. Books and Records.
Holdings and each Borrower will, and will cause each of its Restricted Subsidiaries to, (a) maintain proper books of record and account, in which full, true and correct entries in conformity with GAAP (and, in the case of any Restricted
Subsidiary not organized in the United States, with local statutory accounting rules and generally accepted accounting principles) shall be made of all financial transactions and matters involving the assets and business of Holdings, such Borrower
or such Restricted Subsidiary, as the case may be; and (b) maintain such books of record and account in material conformity with all applicable requirements of any Governmental Authority having regulatory jurisdiction over Holdings, such
Borrower or such Subsidiary, as the case may be. 
 SECTION 5.12. Maintenance of Ratings. Holdings will use commercially
reasonable efforts to maintain a corporate family and/or corporate credit rating, as applicable, and ratings in respect of the Facilities provided pursuant to this Agreement, in each case, from each of S&P and Moody’s. 

SECTION 5.13. Post-Closing Obligations. On or prior to the date that is 30 days after the Closing Date (or such later time as the
Administrative Agent may agree), the Administrative Agent shall have received the documents specified on Schedule 5.13, each of which shall be originals or telecopies (followed promptly by originals) unless otherwise specified, each properly
executed by a Responsible Officer of the signing Transaction Obligor (or, in the case of any legal opinion specified therein, issued by legal counsel specified therein), if applicable, and each in form and substance reasonably satisfactory to the
Administrative Agent. 
 SECTION 5.14. Designation of Subsidiaries. The Board of Directors of Holdings may at any time
after the Closing Date designate any Restricted Subsidiary (other than the Borrowers but including any existing Restricted Subsidiary and any newly acquired or newly formed Subsidiary) as an Unrestricted Subsidiary or any Unrestricted

  
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Subsidiary as a Restricted Subsidiary; provided that (i) immediately before and after such designation, no Event of Default shall have occurred and be continuing,
(ii) immediately after giving effect to such designation, Holdings and the Restricted Subsidiaries shall be in compliance,the Consolidated Leverage Ratio, calculated on a Pro Forma Basis, with the covenant
set forth in Section 6.09shall not exceed 2.25:1.00 as of the last day of the most recent Test Period (it being understood that if no Test Period cited in Section 6.09
has passed, the covenant in Section 6.09 for the first Test Period cited in such Section 6.09 shall be satisfied as of
the last four quarters ended and, as a condition precedent to the effectiveness of any such designation, Holdings shall deliver to the Administrative Agent a certificate setting forth in reasonable detail the calculations demonstrating such
compliancecalculation), (iii) such designation complies with Section 6.05, (iv) no Subsidiary may be designated as an Unrestricted Subsidiary if the Subsidiary to be so designated (directly, or
indirectly through its Subsidiaries) owns any Equity Interests or Indebtedness of, or owns or holds any Lien on any property of, Holdings or any Restricted Subsidiary and (v) neither Holdings nor any Restricted Subsidiary shall at any time be
directly or indirectly liable for any Indebtedness that provides that the holder thereof may (with the passage of time or notice or both) declare a default thereunder or cause the payment thereof to be accelerated or payable prior to its stated
maturity upon the occurrence of a default with respect to any Indebtedness, Lien or other obligation of any Unrestricted Subsidiary (including any right to take enforcement action against such Unrestricted Subsidiary). The designation of any
Subsidiary as an Unrestricted Subsidiary after the Closing Date shall constitute an Investment by Holdings therein at the date of designation in an amount equal to the fair market value as determined in good faith by Holdings of Holdings’ or
its Subsidiary’s (as applicable) Investment therein. The designation of any Unrestricted Subsidiary as a Restricted Subsidiary shall constitute (i) the incurrence at the time of designation of any Investment, Indebtedness or Liens of such
Subsidiary existing at such time and (ii) a return on any Investment by Holdings or any Restricted Subsidiary in Unrestricted Subsidiaries pursuant to the preceding sentence in an amount equal to the fair market value as determined in good
faith by Holdings at the date of such designation of Holdings’ or its Restricted Subsidiary’s (as applicable) Investment in such Subsidiary. 
 SECTION 5.15. Maintenance of Listings. In the case of Holdings, exercise commercially reasonable efforts to cause its common stock to remain listed on the New York Stock Exchange. 

ARTICLE VI 

Negative Covenants 
 From the Closing Date until the Commitments have expired or terminated and the principal of and interest on each Loan and all fees payable hereunder have been paid in full and all Letters of Credit have
expired or terminated or been Cash Collateralized and all L/C Disbursements shall have been reimbursed, each of Holdings and the Borrowers covenant and agree with the Lenders that: 

SECTION 6.01. Indebtedness. Holdings will not create, incur, assume or permit to exist, and will not permit any Restricted
Subsidiary to create, incur, assume or permit to exist, any Indebtedness, except: 
 (a) Indebtedness in respect
of Swap Agreements designed to hedge against fluctuations in interest rates or foreign exchange rates incurred in the ordinary course of business and not for speculative purposes; 

(b) Indebtedness owed to a Loan Party or any Restricted Subsidiary; provided that such Indebtedness in excess of
$5,000,000 shall (i) constitute Collateral under the relevant Collateral Document if and to the extent required under Section 5.09, (ii) be otherwise permitted under the provisions of Section 6.05 and (iii) if
owing by a Loan Party, be subordinated to the Obligations on terms reasonably acceptable to the Collateral Agent (including restrictions on any payment or repayment at any time during the continuance of an Event of Default); 

(c) Indebtedness under the Loan Documents; 

(d) Indebtedness outstanding on the Closing Date and listed on Schedule 6.01 and any Permitted Refinancing
Indebtedness in respect thereof; 

  
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 (e) Guarantees by Holdings or any Restricted Subsidiary in respect of
Indebtedness otherwise permitted hereunder of Holdings or any Restricted Subsidiary, provided that in the case of any Guarantee in respect of Indebtedness that is subordinated, such Guarantee must also be subordinated on equivalent terms;

 (f) Indebtedness in respect of Capital Lease Obligations, Synthetic Lease Obligations or for the acquisition
of fixed or capital assets (and whether incurred prior to or within 270 days of such acquisition) within the limitations set forth in Section 6.02(d); provided, however, that the aggregate amount of all such Indebtedness at
any one time outstanding shall not exceed $30,000,000 (in the aggregate for Holdings and all Restricted Subsidiaries), subject to the penultimate paragraph of this Section 6.01; 

(g) Indebtedness assumed in connection with or resulting from an acquisition, merger, amalgamation or consolidation
permitted under Section 6.05; provided that (i) such Indebtedness was not created or incurred in contemplation of or in connection with such acquisition, merger, amalgamation or consolidation and (ii) the aggregate
principal amount of such Indebtedness outstanding at any time shall not exceed $20,000,000 (in the aggregate for Holdings and all Restricted Subsidiaries), subject to the penultimate paragraph of this Section 6.01; 

(h) Indebtedness in respect of Capital Lease Obligations incurred in connection with any Disposition permitted pursuant to
Section 6.10(f) so long as the aggregate net present value of all obligations under such Capital Lease Obligations (excluding any amount attributable to interest or maintenance expense) does not exceed the amount of the Net Cash Proceeds
realized from such Disposition; 
 (i) Indebtedness of Holdings or any of its Restricted Subsidiaries in respect
of any overdraft, working capital or similar credit facility established by Holdings or such Restricted Subsidiary in the jurisdiction in which Holdings or such Restricted Subsidiary conducts its business; provided that (i) the aggregate
principal amount of such Indebtedness outstanding at any time shall not exceed $100,000,000 (in the aggregate for Holdings and all Restricted Subsidiaries), subject to the penultimate paragraph of this Section 6.01, and (ii) such
Indebtedness shall be unsecured but may be (x) supported by a Letter of Credit issued by an Issuing Bank pursuant to Section 2.05 or (y) secured by a cash deposit by a Restricted Subsidiary of Holdings in the jurisdiction of
its organization; 
 (j) Indebtedness of Holdings or any Restricted Subsidiary in an aggregate principal amount
not to exceed $35,000,000 at any time outstanding (in aggregate for Holdings and all Restricted Subsidiaries), subject to the penultimate paragraph of this Section 6.01; 

(k) Indebtedness of Holdings or any Restricted Subsidiary, provided that no scheduled principal payment or any
mandatory prepayment, redemption or similar obligations under such Indebtedness may fall due at any time earlier than 91 days following the Latest Maturity Date other than customary change of control, asset sale, casualty or condemnation and other
customary exceptions; provided, further, that immediately before and immediately after giving pro forma effect to such incurrence, (i) no Default shall have occurred and be continuing, (ii) the Consolidated Leverage Ratio
would be at least 0.25x lower than the Consolidated Leverage Ratio that would be required for compliance with the covenant in Section 6.09shall not exceed 2.25:1.00 as of the last
day of the most recent Test Period for which such covenant is tested by reference to financial statements delivered under Section 5.01 (i.e., if the required Consolidated Leverage Ratio under
Section 6.09 for such Test Period is 2.25:1.00, the Consolidated Leverage Ratio shall not exceed 2.00:1.00),5.01, subject to the penultimate paragraph of this
Section 6.01, and any Permitted Refinancing Indebtedness in respect thereof; 
 (l) Indebtedness
constituted by any counter-indemnity obligation to any bank or financial institution in respect of any appeal bond issued by such bank or financial institution on the account of any member of the Group in connection with any appellate proceedings in
which a member of the Group is a party; 
 (m) Permitted Unsecured Refinancing Debt issued, incurred or otherwise
obtained in exchange for or to refinance Term Loans and/or Revolving Loans, and Revolving Commitments so long as the requirements of Section 2.09(b)(vii) are complied with, and any Permitted Refinancing Indebtedness in respect thereof;

  
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 (n) Permitted First Priority Refinancing Debt and Permitted Second Priority
Refinancing Debt issued, incurred or otherwise obtained in exchange for or to refinance Term Loans and/or Revolving Loans and Revolving Commitments so long as the requirements of Section 2.09(b)(vii) are complied with, and any Permitted
Refinancing Indebtedness in respect thereof; 
 (o) Indebtedness in respect of bid, performance, surety, stay,
customs, appeal or replevin bonds or performance and completion guarantees and similar obligations issued or incurred in the ordinary course of business, including guarantees or obligations of any Subsidiary with respect to letters of credit, bank
guarantees or similar instruments supporting such obligations, in each case, not in connection with Indebtedness for borrowed money; 
 (p) Indebtedness consisting of bona fide purchase price adjustments, earn-outs, indemnification obligations, obligations under deferred compensation or similar arrangements and similar items incurred in
connection with acquisitions and Dispositions not prohibited by Section 6.05 or 6.10; 
 (q)
Indebtedness consisting of obligations to make payments to current or former officers, directors, employees and consultants, their respective estates, spouses or former spouses with respect to the cancellation, purchase or redemption, or to finance
the cancellation, purchase or redemption, of Equity Interests of Holdings, the Borrowers or the Restricted Subsidiaries permitted by Section 6.04; 
 (r) Cash Management Obligations and other Indebtedness in respect of card obligations, netting services, overdraft protections, cash management services and similar arrangements in each case in connection
with deposit accounts; 
 (s) Indebtedness consisting of (x) the financing of insurance premiums with the
providers of such insurance or their affiliates or (y) take-or-pay obligations contained in supply arrangements, in each case, in the ordinary course of business; 

(t) Indebtedness supported by a Letter of Credit, to the extent that the principal amount does not exceed the face amount
of such Letter of Credit; 
 (u) Indebtedness in respect of judgments, decrees, attachments or awards not
constituting an Event of Default under clause (k) of Article VII; 
 (v) Indebtedness in the form of
reimbursements owed to officers, directors, consultants and employees; 
 (w) Indebtedness of Foreign
Subsidiaries incurred on or after the Closing Date in an aggregate principal amount not to exceed $50,000,000 at any time outstanding, subject to the penultimate paragraph of this Section 6.01; and 

(x)(x) obligations in respect of letters of credit, letters of support, guarantees or
similar obligations issued, made or incurred for the benefit of Holdings or any Restricted Subsidiary in an aggregate principal amount not to exceed $20,000,000 at any one time outstanding (in the aggregate for Holdings and all Restricted
Subsidiaries), subject to the penultimate paragraph of this Section 6.01.6.01; and 
 (y) India Reorganization Bridge Loans. 
 Notwithstanding anything to the contrary herein, the aggregate principal amount of Indebtedness permitted to be incurred by Restricted Subsidiaries that are not Loan Parties pursuant to clauses (f), (g),
(i), (j), (k), (w) and (x) to this Section 6.01 shall not, at the time any such Indebtedness is incurred, exceed the greater of (x) $75,000,000 and (y) an amount equal to 20% of Consolidated EBITDA of Holdings as of
the last day of the most recent Test Period for which financial statements have been delivered under Section 5.01(a) or (b). 

  
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 Each category of Indebtedness (other than Indebtedness under the Loan Documents which shall
at all times be deemed to be outstanding pursuant to clause (c)) set forth above shall be deemed to be cumulative and for purposes of determining compliance with this Section 6.01, in the event that an item of Indebtedness (or any
portion thereof) at any time meets the criteria of more than one of the categories described above, Holdings, in its sole discretion, may classify or reclassify (or later divide, classify or reclassify) such item of Indebtedness (or any portion
thereof) and shall only be required to include the amount and type of such Indebtedness in one of the above clauses. 
 SECTION
6.02. Liens. Holdings will not, and will not permit any Restricted Subsidiary to, create, incur, assume or permit to exist any Lien on any Property now owned or hereafter acquired by it, except: 

(a) Permitted Encumbrances; 
 (b) Liens pursuant to any Loan Document; 
 (c) Liens existing on
the Closing Date and listed on Schedule 6.02 and any renewals or extensions thereof, provided that (i) the property covered thereby is not changed and (ii) the amount secured or benefited thereby is not increased; 

(d) Liens securing Indebtedness permitted under Section 6.01(f); provided that such Liens do not at any
time encumber any property other than the property financed by such Indebtedness or, if applicable, subject to such Capital Lease Obligations, Synthetic Lease Obligations or purchase money obligations; 

(e) Liens existing on property at the time of its acquisition or existing on the property of any Person that becomes a
Restricted Subsidiary after the Closing Date (other than Liens on the Equity Interests of any Person that becomes a Restricted Subsidiary, if such Equity Interests are required to be pledged to secure the Obligations); provided that
(i) such Lien was not created in contemplation of such acquisition or such Person becoming a Restricted Subsidiary and (ii) such Lien does not extend to or cover any other assets or property other than those originally of the Person so
acquired; 
 (f) Liens on assets Disposed of pursuant to Section 6.10(f) securing Indebtedness
permitted under Section 6.01(h); 
 (g) Liens on cash deposits securing Indebtedness permitted under
Section 6.01(i)(ii); 
 (h) Liens on the Collateral securing Permitted First Priority Refinancing
Debt and Permitted Second Priority Refinancing Debt; 
 (i) other Liens securing Indebtedness or other
obligations in an aggregate principal amount (for any and all such Liens) not to exceed $10,000,000 at any time outstanding (in the aggregate for Holdings and all Restricted Subsidiaries); 

(j) rights of setoff and similar arrangements and Liens in respect of Cash Management Obligations and in favor of
depository and securities intermediaries to secure obligations owed in respect of card obligations or any overdraft and related liabilities arising from treasury, depository and cash management services or any automated clearing house transfers of
funds and fees and similar amounts related to bank accounts or securities accounts (including Liens securing letters of credit, bank guarantees or similar instruments supporting any of the foregoing); 

(k) Liens on the Collateral securing Indebtedness of Holdings or any Restricted Subsidiary incurred pursuant to
Section 6.01(w) or Section 6.01(x); provided that a Senior Representative on behalf of the holders of such Indebtedness shall have become party to the First Lien Intercreditor Agreement or the Second Lien Intercreditor
Agreement, as applicable; 

  
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 (l) Liens (i) on “earnest money” or similar deposits or other
cash advances in connection with acquisitions permitted by Section 6.05 or (ii) consisting of an agreement to Dispose of any Property in a Disposition permitted under Section 6.10, including customary rights and
restrictions contained in such agreements; 
 (m) leases, licenses, subleases or sublicenses granted to others in
the ordinary course of business which do not (i) interfere in any material respect with the business of the Group or (ii) secure any Indebtedness; 
 (n) Liens in favor of customs and revenue authorities arising as a matter of law to secure payment of customs duties in connection with the importation of goods in the ordinary course of business;

 (o) Liens (i) of a collection bank arising under Section 4-210 of the Uniform Commercial Code on
items in the course of collection and (ii) attaching to commodity trading accounts or other commodities brokerage accounts incurred in the ordinary course of business, including Liens encumbering reasonable customary initial deposits and margin
deposits; 
 (p) Liens arising out of conditional sale, title retention, consignment or similar arrangements for
sale of goods entered into by Holdings or any Restricted Subsidiary in the ordinary course of business permitted by this Agreement; 
 (q) Liens deemed to exist in connection with Investments in repurchase agreements permitted under Section 6.05; 

(r) rights of setoff relating to purchase orders and other agreements entered into with customers of Holdings or any
Restricted Subsidiary in the ordinary course of business; 
 (s) ground leases in respect of real property on
which facilities owned or leased by Holdings or any of its Restricted Subsidiaries are located and other Liens affecting the interest of any landlord (and any underlying landlord) of any real property leased by Holdings or any Restricted Subsidiary;

 (t) any restriction or encumbrance with respect to the pledge or transfer of the Equity Interests of a joint
venture; 
 (u) Liens on any Property of (i) any Loan Party in favor of any other Loan Party and
(ii) any Subsidiary that is not a Loan Party in favor of Holdings or any Restricted Subsidiary; 
 (v) Liens
arising from Uniform Commercial Code financing statement filings regarding operating leases or consignments entered into by Holdings or any of its Restricted Subsidiaries in the ordinary course of business; 

(w) Liens, pledges or deposits made in the ordinary course of business to secure liability to insurance carriers;

 (x) Liens securing insurance premiums financing arrangements; provided that such Liens secure only the
applicable unpaid insurance premiums and attach only to the proceeds of the applicable insurance policy; and 
 (y) any purchase option or similar right on securities held by the Borrower or any of its Subsidiaries in any joint venture which option or similar right is granted to a third party who holds securities
in such joint venture; and 
 (z) Liens on the India Reorganization Bridge Loans Proceeds to
secure the obligations in respect of the India Reorganization Bridge Loans . 

  
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 provided that, none of the Liens under any of clauses (c) through (l) of this
Section 6.02 (other than those under clauses (h) and (k) thereof) shall affect (x) any Collateral or (y) any asset of any Indian/PRC Holdco (including any Equity Interest held or owned by any Indian/PRC Holdco in any
Indian/PRC Subsidiary (other than, in the case of clause (y), Liens on any asset of any Indian/PRC Holdco that becomes an Indian/PRC Holdco solely as a result of the India Reorganization Transactions that do not secure Indebtedness for
borrowed money and are created, incurred, assumed or suffered to exist, as applicable, in the ordinary course of business consistent with past practice of Holdings and its Restricted Subsidiaries)). 

SECTION 6.03. Fundamental Changes. Holdings will not, and will not permit any Restricted Subsidiary to, amalgamate, merge into or
consolidate with any other Person, or permit any other Person to amalgamate, merge into or consolidate with it, or liquidate or dissolve, except that, if at the time thereof and immediately after giving effect thereto no Event of Default shall have
occurred and be continuing: 
 (a) any Subsidiary (that is not a Borrower or an Indian/PRC Holdco) may
amalgamate, merge or consolidate with (i) Holdings or a Borrower, provided that Holdings or a Borrower, as the case may be, shall be the continuing or surviving Person, or (ii) any one or more other Restricted Subsidiaries (that is
not a Borrower or an Indian/PRC Holdco); provided that in the cases of each of clauses (i) and (ii), if such Subsidiary is an Unrestricted Subsidiary, any Indebtedness or Lien granted on the assets of such Subsidiary is permitted by
Section 6.01 or 6.02; 
 (b) (i) GII or Headstrong may be consolidated with or amalgamated or
merged into any other existing Domestic Borrower or any Restricted Subsidiary organized under the Laws of the United States or any State thereof; provided that simultaneously with such transaction, (x) the Person formed by such
consolidation or into which such Borrower is amalgamated or merged shall expressly assume all obligations of such Borrower under the Loan Documents and (y) the Person formed by such consolidation or into which such Borrower is amalgamated or
merged shall take all actions as may be required to preserve the enforceability of the Loan Documents and validity and perfection of the Liens of the Collateral Documents; and (ii) the Bermuda Borrower may be consolidated with or merged into
any Restricted Subsidiary organized or formed under the Laws of Bermuda; provided that simultaneously with such transaction, (x) the Person formed by such consolidation or into which the Bermuda Borrower is amalgamated or merged shall
expressly assume all obligations of the Bermuda Borrower under the Loan Documents and (y) the Person formed by such consolidation or into which the Bermuda Borrower is amalgamated or merged shall take all actions as may be required to preserve
the enforceability of the Loan Documents and validity and perfection of the Liens of the Collateral Documents; 

(c) any Restricted Subsidiary, other than an Indian/PRC Holdco, may consummate a merger, amalgamation or consolidation
solely in order to effect an Investment permitted under Section 6.05; 
 (d) any Loan Party or any
Restricted Subsidiary may consummate a merger, amalgamation, dissolution, liquidation or consolidation (in each case) of the entity that is being disposed of pursuant to a Disposition pursuant to Section 6.10 (other than
Section 6.10(e)), solely to effect such Disposition; and 
 (e) any Subsidiary may
liquidate or dissolve if Holdings determines in good faith that such liquidation or dissolution is in its best interests and not materially adverse to the Lenders and, if such Subsidiary is a Loan Party, such Loan Party’s assets and property
are transferred to another Loan Party; and 
 (f) in connection with the India
Reorganization Transactions, (i) any Indian/PRC Subsidiary may amalgamate, merge or consolidate with any other Indian/PRC Subsidiary and (ii) any Indian/PRC Holdco may amalgamate, merge or consolidate with any other Indian/PRC
Holdco; 
 provided, however, that in each case, immediately after giving effect thereto (A) in the case of any such
merger, amalgamation or consolidation to which Holdings or a Borrower is a party, Holdings or a Borrower, as the case may 

  
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be, is the surviving corporation and (B) in the case of any such merger, amalgamation or consolidation (other than under clause (d) above) to which any Loan Party (other than Holdings
or a Borrower) is a party, a Loan Party is the surviving corporation and (C) each asset that is subject to any Lien under any Collateral Document prior to any such merger, amalgamation, consolidation, dissolution, liquidation or Disposition
shall remain subject to valid and perfected Liens under the Collateral Documents after such merger, amalgamation, consolidation, reorganization or Disposition (except, in the case of clause (b) or (c) only, where such asset is disposed of
to a Person other than a Loan Party pursuant to a Disposition permitted under Section 6.10 or an Investment permitted under Section 6.05). 
 SECTION 6.04. Restricted Payments. Holdings will not, and will not permit any Restricted Subsidiary to, declare or make, or agree to pay or make, directly or indirectly, any Restricted Payment,
except: 
 (a) any Subsidiary may make Restricted Payments or issue any Equity Interests, in each case to
Holdings, any Borrower, or any Restricted Subsidiary of Holdings and any Restricted Subsidiary of Holdings may accept capital contributions from Holdings and any other Restricted Subsidiaries of Holdings or any other owner of the Equity Interests in
the Restricted Subsidiary accepting such capital contributions; 
 (b) Holdings and each Restricted Subsidiary
may declare and make dividend payments or other distributions payable solely in additional shares of Qualified Equity Interests of such Person (pro rata to the holders of such Qualified Equity Interests); 

(c) Holdings and each Restricted Subsidiary may purchase, redeem or otherwise acquire its common Equity Interests with the
proceeds received from the substantially concurrent issue of new common Equity Interests of it (which issuance is otherwise permitted under this Section 6.04); 

(d) Holdings may make other Restricted Payments not otherwise permitted by this Section 6.04 in an aggregate
amount not exceeding the sum of (i) so long as no Event of Default under clause (a), (b), (h) or (i) of Article VII shall have occurred and be continuing, $100,000,000, plus (ii) so long as no Event of Default shall
have occurred and be continuing, an amount equal to the Available Amount Basket at such timeadditional amounts if the Consolidated Leverage Ratio is less than or equal to 2.00 to 1.00 on a Pro Forma
Basis as of the end of the most recent Test Period for which financial statements have been delivered pursuant to Section 5.01(a) or (b); 
 (e) Holdings may issue Equity Interests; 
 (f) any Restricted
Payment constituted by any transaction permitted under Section 6.03 or 6.10 shall be permitted; 
 (g) Holdings may (i) repurchase its Equity Interests upon the exercise of stock options, stock appreciation rights, restricted stock, restricted stock units, performance share units or other
stock-based awards under any stock option plan, incentive plan, compensation plan or other benefit plan (relating to such Equity Interests) granted to and held by any of its present, future or former employees, directors, officers or consultants of
Holdings or any of its Restricted Subsidiaries (or any Affiliates, spouses, former spouses, other immediate family members, successors, executors, administrators, heirs, legatees or distributees of any of the foregoing) if such Equity Interests
represent a portion of the exercise price of such stock options, stock appreciation rights, restricted stock, restricted stock units, performance share units or other stock-based awards, (ii) make cash payments (that are insignificant in
amounts) in lieu of the issuance of fractional shares representing insignificant interests in Holdings in connection with the exercise of warrants, options or other securities convertible into or exchangeable for Equity Interests in Holdings (the
issuance of which is permitted under this Agreement) or (iii) repurchase, retire or otherwise acquire for value its Equity Interests (including any restricted stock or restricted stock units) held by any of the present, future or former
employees, directors, officers or consultants (or any Affiliates, spouses, former spouses, other immediate family members, successors, executors, administrators, heirs, legatees or distributees of any of the foregoing) of Holdings or any of its
Restricted Subsidiaries pursuant to any employee, management or director benefit plan or any agreement (including any stock subscription or shareholder agreement) with any employee, director, officer or consultant of Holdings or any Restricted
Subsidiary; 

  
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 (h) Holdings may make Restricted Payments consisting of Equity Interests in
any Unrestricted Subsidiary; 
 (i) Holdings may pay the Dividend; 

(j) Holdings may cancel or terminate any warrants, options, stock appreciation rights, restricted stock, restricted stock
units, performance share units, other stock-based awards or any other rights to acquire Qualified Equity Interests in exchange for cash or the issuance of any other warrants, options, stock appreciation rights, restricted stock, restricted stock
units, performance share units, other stock-based awards or rights to acquire Qualified Equity Interests; and 

(k) Holdings may make any Restricted Payment within 60 days after the date of declaration thereof, if at the date of such
declaration such Restricted Payment would have complied with another provision of this Section 6.04; provided that the making of such Restricted Payment will reduce capacity for Restricted Payments pursuant to such other provision
when so made. 
 SECTION 6.05. Investments. Holdings will not, and will not allow any of its Restricted Subsidiaries to,
make or hold any Investments, except: 
 (a) Investments held by Holdings and its Restricted Subsidiaries in the
form of Cash Equivalents; 
 (b) advances to officers, directors, employees and consultants of Holdings and its
Restricted Subsidiaries for travel and entertainment in the ordinary course of business and up to $15,000,000 at any time outstanding (in the aggregate for Holdings and all Restricted Subsidiaries) for relocation and other analogous ordinary
business purposes; 
 (c) (i) Investments by Holdings and its Restricted Subsidiaries in Holdings or any of its
Subsidiaries outstanding on the Closing Date, (ii) additional Investments by Holdings and its Restricted Subsidiaries in Loan Parties, (iii) additional Investments by Restricted Subsidiaries of Holdings that are not Loan Parties in other
Restricted Subsidiaries that are not Loan Parties and (iv) so long as no Default has occurred and is continuing or would result from such Investment, additional Investments by the Loan Parties in Restricted Subsidiaries that are not Loan
Parties; 
 (d) Investments consisting of extensions of credit in the nature of accounts receivable or notes
receivable arising from the grant of trade credit in the ordinary course of business, and Investments (including debt obligations and Equity Interests) received in satisfaction or partial satisfaction thereof from financially troubled account
debtors and other credits to suppliers in the ordinary course of business or received in connection with the bankruptcy or reorganization of suppliers and customers or in settlement of delinquent obligations of, or other disputes with, customers and
suppliers arising in the ordinary course of business or upon the foreclosure with respect to any secured Investment or other transfer of title with respect to any secured Investment; 

(e) (i) Guarantees permitted by Section 6.01 and (ii) Guarantees by Holdings or any of its Restricted
Subsidiaries of obligations that do not constitute Indebtedness entered into in the ordinary course of business; 

(f) Investments existing on the Closing Date and set forth on Schedule 6.05(f), provided that the amount
thereof is not increased after the Closing Date (except as expressly set forth in Schedule 6.05(f) or permitted under any other clause of this Section 6.05); 

(g) Investments by Holdings and any Restricted Subsidiary constituted by Swap Agreements permitted under
Section 6.01(a); 
 (h) Permitted Acquisitions; 

  
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 (i) Investments received in connection with any Disposition permitted under
Section 6.10 (other than a Disposition pursuant to Section 6.10(e)); 
 (j) any
Investment held by a Restricted Subsidiary acquired pursuant to clause (h) at the time acquired, provided that such Investment is not made in contemplation of such acquisition and the amount of such Investment is not increased after the
date of such acquisition (except as permitted under any other clause of this Section 6.05); 
 (k)
other Investments not otherwise permitted by this Section 6.05 in the aggregate not exceeding the sum of (x) $100,000,000 plus (y) an amount equal to the Available Amount Basket
at such time additional amounts if the Consolidated Leverage Ratio is less than or equal to 2.00 to 1.00 on a Pro Forma Basis as of the end of the most recent Test Period for which financial statements have been
delivered pursuant to Section 5.01(a) or (b)(in the aggregate for Holdings and all Restricted Subsidiaries); 
 (l) Investments in the ordinary course of business in prepaid expenses, negotiable instruments held for collection and lease, utility and worker’s compensation, performance and other similar deposits
provided to third parties; 
 (m) Investments in the ordinary course of business consisting of endorsements for
collection or deposit; 
 (n) Investments in the ordinary course of business consisting of the licensing or
contribution of intellectual property pursuant to development, marketing or manufacturing agreements or arrangements or similar agreements or arrangements with other Persons; 

(o) advances of payroll payments, fees or other compensation to officers, directors, consultants or employees, in the
ordinary course of business; 
 (p) Investments to the extent that payment for such Investments is made solely
with Qualified Equity Interests of Holdings; and 
 (q) Holdings and its Restricted Subsidiaries
may purchase inventory and other Property to be used or sold in the ordinary course of business and make capital expenditures; and 
 (r) Investments in connection with the India Reorganization Transactions. 
 Each category of Investments set forth above shall be deemed to be cumulative and for purposes of determining compliance with this Section 6.05, in the event that an Investment (or any portion
thereof) at any time meets the criteria of more than one of the categories described above, Holdings, in its sole discretion, may classify or reclassify (or later divide, classify or re-classify) such Investment (or any portion thereof) and shall
only be required to include the amount and type of such Investments in one of the above clauses. 
 SECTION 6.06. Prepayments
of Indebtedness. Holdings will not, and will not permit any of its Restricted Subsidiaries to, prepay, redeem, purchase, defease or otherwise satisfy prior to the scheduled maturity thereof in any manner (it being understood that payments of
regularly scheduled principal and interest shall be permitted) any Subordinated Indebtedness or make any payment in violation of any subordination terms of any Indebtedness, except: 

(a) prepayment of any Indebtedness permitted under Section 6.01(b) (subject to the terms of any subordination
applicable thereto); 
 (b) any refinancing, renewal or extension of any Subordinated Indebtedness with any
Permitted Refinancing Indebtedness; 
 (c) conversions of any such Subordinated Indebtedness to Equity Interests
of Holdings, the Borrowers or any other Restricted Subsidiary; and 
 (d) other prepayments, redemptions,
purchases, defeasances or other satisfactions prior to the scheduled maturity of any Subordinated Indebtedness not otherwise permitted under this Section 6.06 in an aggregate amount not to exceed (i) $100,000,000, plus (ii) so
long as no Event of Default shall have occurred and is continuing or would result therefrom, an amount equal to the Available Amount Basket at such timeadditional amounts if the Consolidated Leverage Ratio is less than or
equal to 2.00 to 1.00 on a Pro Forma Basis as of the end of the most recent Test Period for which financial statements have been delivered pursuant to Section 5.01(a) or (b). 

  
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 SECTION 6.07. Transactions with Affiliates. Holdings will not, and will not permit
any Restricted Subsidiary to, enter into any transaction of any kind with any Affiliate of Holdings involving aggregate consideration in excess of $2,000,000 (an “Affiliate Transaction”), whether or not in the ordinary course of
business, unless: 
 (1) such transaction is on terms and conditions no less favorable in any material respect to
Holdings or such Restricted Subsidiary than would be obtainable by Holdings or such Restricted Subsidiary at the time in a comparable arm’s length transaction with a Person other than an Affiliate; 

(2) a Responsible Officer of Holdings delivers an officer’s certificate certifying that such Affiliate Transaction
satisfies the criteria in clause (1) above; and 
 (3) in the event such Affiliate Transaction involves an
aggregate consideration in excess of $10,000,000, the terms of such transaction have been approved by a majority of the members of the Board of Directors of Holdings and by a majority of the members of such Board of Directors (if any) having no
personal stake in such transaction (and such majority or majorities, as the case may be, determines that such Affiliate Transaction satisfies the criteria in clause (1) above). 

Notwithstanding the foregoing, the following Affiliate Transactions shall be permitted: 

(a) transactions by and among members of the Group; 

(b) the payment of customary compensation and benefits and reimbursements of out-of-pocket costs to, and the provision of
indemnity on behalf of, directors, officers, consultants and employees of Holdings or any Restricted Subsidiary and employment, incentive, benefit, consulting and severance arrangements entered into in the ordinary course of business with officers,
directors, consultants and employees of Holdings or its Restricted Subsidiaries; provided that during any period that Holdings is a public company regulated by, and required to file regular periodic reports with, the SEC, any compensation
paid to any director or executive officer of Holdings or any Restricted Subsidiary which has been specifically approved by the Board of Directors of Holdings (or by any committee of the Board of Directors of Holdings responsible for such approval)
during such period will be deemed to be reasonable for purposes of this clause (b); 
 (c) Restricted Payments
permitted under Section 6.04; 
 (d) the issuance of Qualified Equity Interests of Holdings and the
granting of registration or other customary rights in connection therewith; 
 (e) transactions with joint
ventures that are Affiliates solely as a result of Holdings’ or a Restricted Subsidiary’s Control over such joint venture; 
 (f) transactions with landlords, customers, clients, suppliers, joint venture partners or purchasers or sellers of goods and services, in each case in the ordinary course of business; and

 (g) loans and advances to officers, directors, consultants and employees in the ordinary course of
business; and 
 (h) the India Reorganization Transactions. 

  
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 SECTION 6.08. Restrictive Agreements. Holdings will not permit any Restricted
Subsidiary (other than the Borrowers or any Guarantor) to enter into or permit to exist any Contractual Obligation (other than this Agreement, any other Loan Document or any documentation evidencing any Credit Agreement Refinancing Indebtedness)
that restricts the ability of (a) any Restricted Subsidiary to make Restricted Payments to any Borrower or any Guarantor or to otherwise transfer property to or invest in any Borrower or any Guarantor or (b) any Borrower or any Guarantor
to create, incur, assume or suffer to exist Liens on property of such Person to secure the Obligations; provided that the foregoing shall not apply to (i) (x) Contractual Obligations which exist on the Closing Date and (y) to
the extent Contractual Obligations permitted by clause (x) are set forth in an agreement evidencing Indebtedness, are set forth in any agreement evidencing any permitted renewal, extension or refinancing of such Indebtedness so long as such
renewal, extension or refinancing does not expand the scope of the restrictions described in clause (a) or (b) above that are contained in such Contractual Obligation, (ii) Contractual Obligations that are binding on a Restricted
Subsidiary at the time such Restricted Subsidiary becomes a Restricted Subsidiary, so long as such Contractual Obligations were not entered into in contemplation of such Person becoming a Restricted Subsidiary, (iii) Contractual Obligations in
agreements evidencing Indebtedness of a Restricted Subsidiary which is not a Loan Party, (iv) restrictions that arise in connection with any Disposition permitted by Section 6.10, (v) restrictions that are customary provisions
in joint venture agreements and other similar agreements applicable to joint ventures permitted under Section 6.05, (vi) Contractual Obligations in agreements evidencing Indebtedness incurred pursuant to Section 6.01(j),
6.01(k), 6.01(m) or, 6.01(n) or 6,01(y), to the extent the restrictions in such Contractual Obligations are not, in the good faith determination of Holdings, more
restrictive, taken as a whole, than the restrictions contained in this Agreement, (vii) customary restrictions on leases, subleases, licenses or asset sale agreements otherwise permitted hereby so long as such restrictions relate to the assets
subject thereto, (viii) Contractual Obligations in agreements evidencing secured Indebtedness permitted pursuant to Section 6.01(f) to the extent that the restrictions in such Contractual Obligations apply only to the property or
assets securing such Indebtedness, (ix) customary provisions restricting subletting or assignment of any lease governing a leasehold interest, (x) customary provisions restricting assignment or transfer of any agreement entered into in the
ordinary course of business, (xi) restrictions imposed by applicable Law, (xii) customary restrictions and conditions contained in documents relating to any Lien, so long as (x) such Lien is a permitted by Section 6.02 and
such restrictions relate only to the specific asset subject to such Lien and (y) such restrictions are not created for the purpose of avoiding the restrictions imposed by this Section 6.08, (xiii) restrictions on cash or other
deposits imposed by customers under contracts entered into in the ordinary course of business, (xiv) any negative pledge in favor of any Borrower under the Genpact Sub-Contracts or (xv) Contractual Obligations or restrictions which are
amendments, modifications, restatements, renewals, increases, supplements, refundings, replacements or refinancings of the contracts, instruments or obligations referred to in clauses (i) through (xiv) above; provided that such
amendments, modifications, restatements, renewals, increases, supplements, refundings, replacements or refinancing are, in the good faith determination of Holdings, no more restrictive with respect to such dividend and other payment restrictions
than those contained in the dividend or other payment restrictions prior to such amendment, modification, restatement, renewal, increase, supplement, refunding, replacement or refinancing. 

SECTION 6.09. Financial Covenant. Holdings will not permit the Consolidated Leverage Ratio as of the last day of any Test Period
ending after the Closing Date (commencing with the Test Period ending December 31, 2012) to exceed the ratio set forth below opposite the Test Period during which such last day occurs:2.50:1.00;
provided that the provisions of this Section 6.09 shall not be applicable to any such Test Period if on the last day of such Test Period the aggregate principal amount of Revolving Loans, Swingline Loans
and/or Letters of Credit (excluding Letters of Credit which have been Cash Collateralized or back-stopped by a letter of credit reasonably satisfactory to the applicable Issuing Bank) that are issued and/or outstanding is less than or equal to
$50,000,000. 
  

			
	 Date of Fiscal Quarter End
	  	 Consolidated Leverage Ratio

	 December 31, 2012 – September 30, 2014
	  	2.50 to 1.00
	 December 31, 2014 and thereafter
	  	2.25 to 1.00

 The provisions of this Section 6.09 are for the benefit of the Revolving Lenders having
Revolving Credit Exposure only and the Required Revolving Lenders may amend, waive or otherwise modify this Section 6.09 or the defined terms used solely for purposes of this Section 6.09 or waive any Default resulting from a failure to
perform or observe this Section 6.09 without the consent of any Lenders other than the Required Revolving Lenders and otherwise in accordance with the provisions of Section 9.02. 

  
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 SECTION 6.10. Dispositions. Holdings will not, and will not permit any Restricted
Subsidiary to, make any Disposition, except: 
 (a) Dispositions of obsolete or worn out Property, whether now
owned or hereafter acquired, in the ordinary course of business, and Dispositions of property no longer used or useful in the conduct of the business of Holdings, any Borrower or any of their respective Subsidiaries in the ordinary course of
business; 
 (b) Dispositions (including non-exclusive licenses) of inventory and immaterial assets, in each case
in the ordinary course of business; 
 (c) Dispositions of Property to the extent that (i) such Property is
exchanged for credit against the purchase price of similar replacement Property or (ii) the proceeds of such Disposition are promptly applied to the purchase price of such replacement Property; 

(d) Dispositions of Property by any member of the Group to any other member of the Group; provided that, if such
Disposition constitutes an Investment, such Investment is permitted under Section 6.05; 
 (e)
Dispositions permitted by Section 6.03 (other than Section 6.03(d)) or Section 6.04 (other than Section 6.04(f)) and Dispositions constituted by the making of any Investment permitted by
Section 6.05; 
 (f) Dispositions by Holdings and its Restricted Subsidiaries pursuant to
sale-leaseback transactions, provided that the aggregate fair market value of all property so Disposed of shall not exceed $50,000,000 (in aggregate for Holdings and all Restricted Subsidiaries) from and after the Closing Date; 

(g) Dispositions of overdue accounts receivable solely in connection with the collection or compromise thereof;

 (h) Dispositions pursuant to operating leases, subleases, licenses or sublicenses, in each case entered into
in the ordinary course of business and which do not materially interfere with the business of Holdings and its Restricted Subsidiaries; 
 (i) Dispositions of Property to the extent subject to Casualty Events; 
 (j) Dispositions of cash and Cash Equivalents; 
 (k) Dispositions
of any Equity Interests in Unrestricted Subsidiaries; 
 (l) Dispositions of other Property by Holdings and its
Restricted Subsidiaries with an aggregate fair market value (as determined in good faith by Holdings) for all such Dispositions in any fiscal year not to exceed 7.5% of the Consolidated Total Assets of Holdings and its Restricted Subsidiaries as at
the last day of the immediately preceding fiscal year, with unused amounts from any fiscal year being available for additional Dispositions in the next succeeding fiscal year only (it being understood that any Disposition in any fiscal year pursuant
to this clause (l) shall be deemed first to have utilized any amount carried forward from any prior year before being applied to the 7.5% limitation referred to above for such fiscal year); 

(m) Dispositions of Investments in, and issuances of any Equity Interests in, joint ventures to the extent required by, or
made pursuant to buy/sell arrangements between the joint venture parties set forth in joint venture arrangements and similar binding arrangements; and 
 (n) any Restricted Subsidiary may liquidate or dissolve if Holdings determines in good faith that such liquidation or dissolution is in its best interests and not materially adverse to the Lenders and, if
such Subsidiary is a Loan Party, such Loan Party’s assets and property are transferred to another Loan Party; 

  
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 provided, however, that (A) any Disposition pursuant to Section 6.10(f) and
Section 6.10(l) shall be for the fair market value of such Property at the time of such Disposition in the good faith determination of Holdings, (B) nothing contained in this Section 6.10 shall prohibit the disposition
of mortgage loans in the ordinary course of business by Genpact Mortgage Services, Inc. or any successor entity thereof upon the acquisition of Genpact Mortgage Services, Inc. and (C) other than as permitted under Section 6.10(d),
none of the assets subject to any such Disposition shall consist of any Equity Interest in GII or any interest therein or (except in the case of any sale of all (but not part) of the Equity Interests in any Restricted Subsidiary of Holdings that is
a Guarantor and the requirements of Section 5.09(b) continue to be complied with after such sale) any Equity Interest in any such Restricted Subsidiary or any interest therein. 

SECTION 6.11. Changes in Nature of Business. Holdings will not, and will not permit any Restricted Subsidiary to, engage in any
material line of business substantially different from those lines of business conducted by Holdings and its Restricted Subsidiaries on the Closing Date or any similar, ancillary, complementary or related lines of business or, if otherwise, lines of
business that, in the good faith judgment of Holdings’ Board of Directors, are consistent with Holdings’ strategic vision as determined from time to time by Holdings’ Board of Directors. 

SECTION 6.12. Use of Proceeds. Holdings will not, and will not permit any Restricted Subsidiary to, use the proceeds of any Credit
Event, whether directly or indirectly, and whether immediately, incidentally or ultimately, to purchase or carry margin stock (within the meaning of Regulation U of the Board) or to extend credit to others for the purpose of purchasing or carrying
margin stock or to refund Indebtedness originally incurred for such purpose. 
 SECTION 6.13. Amendments of Organizational
Documents. Holdings will not, and will not permit any Loan Party or any Restricted Subsidiary to, amend any Organization Documents of any Loan Party or of any Restricted Subsidiary (the Equity Interests of which are subject to any Lien under any
Collateral Document) in any manner adverse in any material respect to the interests of the Lenders. 
 SECTION 6.14.
Accounting Changes. Holdings will not, and will not permit any Restricted Subsidiary to, make any change in fiscal year; provided that, any Subsidiary of Holdings acquired or created after the Closing Date shall be permitted to change
its fiscal year to the extent that such change is made to conform such Subsidiary’s fiscal year to Holdings’ fiscal year, if different. 
 SECTION 6.15. Holding Companies. Notwithstanding anything to the contrary contained in this Article VI or in any other Loan Documents, Holdings will not, and will not permit any Restricted
Subsidiary to, with respect to any Indian/PRC Holdco (a) dispose of, or create, incur, assume or suffer to exist any Lien upon, any stock or other Equity Interests in any Indian/PRC Subsidiary, any Indian/PRC Holdco or any other Restricted
Subsidiary held by it, or enter into any agreement for such Disposition or Lien, except (i) pursuant to the Collateral Documents or as otherwise permitted by Section 6.02 (other than Section 6.02(c) and (i)) and
(ii) any Disposition of Equity Interests in any of its Restricted Subsidiaries that is permitted under Section 6.03 or 6.10; or (b) (i) operate other than as a passive holding company of the Equity Interests owned
by it, conduct, transact or otherwise engage in, commit to conduct, transact or otherwise engage in, or hold itself out as conducting, transacting or otherwise engaging in, any business or operations other than any business or operations incidental
to its existing and permitted activities or (ii) own any property or asset with a fair market value in excess of $20,000,000, other than any Equity Interest in any Indian/PRC Subsidiary or any other Indian/PRC Holdco or (in the case of Genpact
India Holdings, Genpact Mauritius - Jaipur SEZ, Genpact Mauritius – Bhuvaneshware SEZ and Genpact Mauritius Services) any Excluded Subsidiary, or cash and Cash Equivalents or (iii) create, incur, assume or suffer to exist any Indebtedness
or other obligation or liability in an aggregate principal amount not to exceed $20,000,000 at any one time outstanding other than (A) the Obligations under the Loan Documents, (B) solely with respect to Genpact India Investments, any
obligation or liability arising under Indian law solely by virtue of its being the shareholder or other owner of Equity Interests of Genpact India and (C) administrative expenses incurred in the ordinary course of its acting as a passive
holding company as set forth in clause (b) and any liabilities (not constituting Indebtedness) incidental to the activities of such Indian/PRC Holdco permitted hereunder; provided that each Indian/PRC Holdco may receive capital
contributions, make Investments in Indian/PRC Subsidiaries directly held by it and make Restricted Payments to the extent otherwise permitted in this Article VI. Each of Holdings and the Borrowers shall ensure that all Equity Interests in
each Indian/PRC Subsidiary (falling within clause (a) of the definition thereof) (other than an Excluded Subsidiary) shall be directly owned by an Indian/PRC Holdco (that is a Guarantor) unless held by another Loan Party; provided that,
solely with respect to an Indian/PRC Holdco that becomes an Indian/PRC Holdco solely as a result of the India Reorganization 

  
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Transactions, (i) the limitations in clause (a) above shall not apply to any Liens created, incurred, assumed or suffered to exist by such Indian/PRC Holdco that (x) do not
secure any Indebtedness for borrowed money and (y) are created, incurred, assumed or suffered to exist, as applicable. in the ordinary course of business and consistent with the past practice of Holdings and its Restricted Subsidiaries, and
(ii) the limitations in clauses (b)(i) and (b)(ii) above shall not apply to such Indian/PRC Holdco. 
 ARTICLE VII

 Events of Default 
 If any of the following events (each an “Event of Default”) shall occur and be continuing: 
 (a) the Borrowers shall fail to pay any principal of any Loan or any reimbursement obligation in respect of any L/C Disbursement when and as the same shall become due and payable, whether at the due date
thereof or at a date fixed for prepayment thereof or otherwise; 
 (b) the Borrowers shall fail to pay any
interest on any Loan or any fee or any other amount (other than an amount referred to in clause (a) of this Article) payable under this Agreement, when and as the same shall become due and payable, and such failure shall continue unremedied for
a period of three (3) Business Days; 
 (c) any representation or warranty made or deemed made by or on
behalf of Holdings, the Borrowers or any Restricted Subsidiary in or in connection with this Agreement or any other Loan Document or any amendment or modification thereof or waiver thereunder, or in any report, certificate, financial statement or
other document required to be delivered in connection with this Agreement or any other Loan Document or any amendment or modification thereof or waiver thereunder, shall prove to have been incorrect in any material respect when made or deemed made;

 (d) Holdings or the Borrowers shall fail to observe or perform any covenant, condition or agreement contained
in Section 5.02(a), 5.03(i) (solely with respect to Holdings, the Borrowers and any Indian/PRC Holdco) or Article VI; provided that a Default as a result of a
breach of Section 6.09 (a “Financial Covenant Event of Default”) shall not constitute an Event of Default with respect to any Term Loans unless and until the Revolving Lenders have declared all amounts outstanding under the Revolving
Credit Facility to be immediately due and payable and all outstanding Revolving Commitments to be immediately terminated, in each case in accordance with this Agreement and such declaration has not been rescinded on or before such date (the
“Term Loan Standstill Period”); 
 (e) (i) any Loan Party, as applicable, shall fail to observe
or perform any covenant, condition or agreement contained in this Agreement (other than those specified in clause (a), (b) or (d) of this Article) or any other Loan Document and such failure shall continue unremedied for a period of thirty
(30) days after written notice thereof from the Administrative Agent or the Required Lenders to Holdings or (ii) the Borrowers shall fail to observe the agreements set forth in Section 3(b) of the L/C Letter Agreement, and such
failure shall continue unremedied for a period of thirty (30) days after written notice thereof from the Existing L/C Issuer to the Borrowers and the Administrative Agent; 

(f) Holdings, any Borrower or any Restricted Subsidiary shall fail to make any payment (whether of principal or interest
and regardless of amount) in respect of any Material Indebtedness (other than Indebtedness hereunder), when and as the same shall become due and payable, or if a grace period shall be applicable to such payment under the agreement or instrument
under which such Indebtedness was created, beyond such applicable grace period; 
 (g) Holdings, any Borrower or
any Restricted Subsidiary shall default in the performance of any obligation in respect of any Material Indebtedness (other than Indebtedness hereunder) or any “change of control” (or equivalent term) shall occur with respect to any
Material Indebtedness, in each case, that results in such Material Indebtedness becoming due prior to its scheduled maturity or that enables or permits (with or 

  
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without the giving of notice but after giving effect to any applicable grace period) the holder or holders of such Material Indebtedness or any trustee or agent on its or their behalf to cause
such Material Indebtedness to become due, or to require the prepayment, repurchase, redemption or defeasance thereof, prior to its scheduled maturity (other than solely in Qualified Equity Interests); provided that this clause (g) shall
not apply to secured Indebtedness that becomes due as a result of the voluntary sale or transfer of the property or assets securing such Indebtedness or as a result of a casualty event affecting such property or assets; 

(h) an involuntary proceeding shall be commenced or an involuntary petition shall be filed seeking (i) liquidation,
reorganization or other relief in respect of Holdings, any Borrower or any Restricted Subsidiary or its debts, or of a substantial part of its assets, under any Federal, state or foreign bankruptcy, insolvency, receivership or similar law now or
hereafter in effect or (ii) the appointment of a receiver, trustee, custodian, sequestrator, conservator or similar official for Holdings, any Borrower or any Restricted Subsidiary or for a substantial part of its assets, and, in any such case,
such proceeding or petition shall continue undismissed or unstayed for sixty (60) days or an order or decree approving or ordering any of the foregoing shall be entered; 

(i) Holdings, any Borrower or any Restricted Subsidiary shall (i) voluntarily commence any proceeding or file any
petition seeking liquidation, reorganization or other relief under any Federal, state or foreign bankruptcy, insolvency, receivership or similar law now or hereafter in effect, (ii) consent to the institution of any proceeding or petition
described in clause (h) above, (iii) apply for or consent to the appointment of a receiver, trustee, custodian, sequestrator, conservator or similar official for Holdings, any Borrower or any Restricted Subsidiary or for a substantial part
of its assets, (iv) file an answer admitting the material allegations of a petition filed against it in any such proceeding, (v) make a general assignment for the benefit of creditors or (vi) take any corporate action for the purpose
of effecting any of the foregoing; 
 (j) Holdings, any Borrower or any Restricted Subsidiary shall become
generally unable, admit in writing its inability generally or fail generally to pay its debts as they become due; 
 (k) one or more final, non-appealable judgments for the payment of money in an aggregate amount in excess of $50,000,000 (to the extent due and payable and not covered by insurance as to which the
relevant insurance company has not denied coverage) shall be rendered against Holdings, any Borrower or any Restricted Subsidiary or any combination thereof and the same shall remain unpaid or undischarged for a period of sixty (60) consecutive
days during which execution shall not be paid, bonded or effectively stayed; 
 (l) an ERISA Event shall have
occurred that, when taken together with all other ERISA Events that have occurred, could reasonably be expected to result in a Material Adverse Effect or in the imposition of a Lien or security interest on any assets of Holdings, any Borrower or any
Restricted Subsidiary under Sections 436(f) or 430(k) of the Code or under Section 4068 of ERISA; 
 (m) a
Change in Control shall occur; 
 (n) any Lien purported to be created under any Collateral Document shall cease
to be, or shall be asserted in writing by any Transaction Obligor not to be, a valid and perfected Lien on any Collateral, with the priority required by the applicable Collateral Document, in each case, with respect to Collateral having a fair
market value in excess of $30,000,000, except (i) as a result of the release of a Loan Party or the sale, transfer or other disposition of the applicable Collateral (including as a result of the designation of a Restricted Subsidiary as an
Unrestricted Subsidiary) in a transaction permitted under the Loan Documents or (ii) as a result of any action of the Administrative Agent, Collateral Agent or any Lender or the failure of the Administrative Agent, Collateral Agent, or any
Lender to take any action within its control; 
 (o) any material provision of any Collateral Document, at any
time after its execution and delivery and for any reason other than as expressly permitted hereunder or thereunder (including as a result of a transaction permitted under Section 6.03 or 6.10) or as a result of acts or omissions
by the Administrative Agent or any Lender or the satisfaction in full of all the Obligations, ceases to be in full force and effect; or any Loan Party contests in writing the validity or enforceability of any provision of any Collateral Document; or
any Loan Party denies in writing that it has any or further liability or obligation under any Collateral 

  
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Document (other than as a result of repayment in full of the Obligations and termination of the Commitments), or purports in writing to revoke or rescind any Collateral Document, in each case,
with respect to Collateral purported to be covered by the Collateral Documents which has a fair market value in excess of $30,000,000; or 
 (p) any Guarantee purported to be created under the Guarantee Agreement shall cease, for any reason, to be in full force and effect or any Loan Party or any Affiliate of a Loan Party shall so assert other
than as a result of the sale or transfer of such Loan Party (including the designation as an Unrestricted Subsidiary) or as a result of any other transaction permitted hereunder or thereunder; 

then, and in every such event (other than an event with respect to any Borrower described in clause (h) or (i) of this Article), and at any
time thereafter during the continuance of such event, the Administrative Agent may, and at the request of the Required Lenders (or, if a Financial Covenant Event of Default occurs and is continuing and prior to the expiration of the Term Loan
Standstill Period, at the request of the Required Revolving Lenders under the Revolving Credit Facility only, and in such case only with respect to the Revolving Commitments, Swing Line Loans, and any Letters of Credit (excluding Letters of
Credit which have been Cash Collateralized or back-stopped by a letter of credit reasonably satisfactory to the applicable Issuing Bank)) shall, by notice to the Borrowers, take any or all of the following actions, at the same or different
times: (i) terminate the Commitments, and thereupon the Commitments shall terminate immediately, (ii) declare the Loans then outstanding to be due and payable in whole (or in part, in which case any principal not so declared to be due and
payable may thereafter be declared to be due and payable), and thereupon the principal of the Loans so declared to be due and payable, together with accrued interest thereon and all fees and other obligations of the Borrowers accrued hereunder and
under the other Loan Documents, shall become due and payable immediately, without presentment, demand, protest or other notice of any kind, all of which are hereby waived by the Borrowers and (iii) require that the applicable Borrowers Cash
Collateralize the L/C Exposure (in an amount equal to 103% of the then Outstanding Amount of all L/C Exposure); and in case of any event with respect to any Borrower described in clause (h) or (i) of this Article, the Commitments shall
automatically terminate and the principal of the Loans then outstanding, together with accrued interest thereon and all fees and other Obligations accrued hereunder and under the other Loan Documents, shall automatically become due and payable,
without presentment, demand, protest or other notice of any kind, all of which are hereby waived by the Borrowers. 
 ARTICLE
VIII 
 The Administrative Agent 
 (a) Each of the Lenders and the Issuing Banks hereby irrevocably appoints MSSF to act on its behalf as the Administrative Agent and authorizes MSSF to take such actions on its behalf and to exercise such
powers as are delegated to the Administrative Agent by the terms hereof and the other Loan Documents, together with such actions and powers as are reasonably incidental thereto. Each of the Lenders and the Issuing Banks hereby irrevocably appoints
MSSF as its Collateral Agent and authorizes MSSF to take such actions on its behalf and to exercise such powers as are delegated to the Collateral Agent by the terms hereof and the other Loan Documents, together with such actions and powers as are
reasonably incidental thereto. The provisions of this Article VIII are solely for the benefit of the Administrative Agent, the Collateral Agent, the Lenders and the Issuing Banks, and neither Holdings nor the Borrowers shall have any rights
as a third party beneficiary of any of such provisions, except as expressly set forth in subparagraph (f) below. 
 (b) The
Person serving as the Administrative Agent hereunder shall have the same rights and powers in its capacity as a Lender or Issuing Bank as any other Lender or Issuing Bank and may exercise the same as though it were not the Administrative Agent, and
the term “Lender” or “Lenders” shall, unless otherwise expressly indicated or unless the context otherwise requires, include the Person serving as the Administrative Agent hereunder in its individual capacity. Such Person and its
Affiliates may accept deposits from, lend money to, act as the financial advisor or in any other advisory capacity for and generally engage in any kind of business with Holdings, the Borrowers or any Subsidiary or other Affiliate thereof as if such
Person were not the Administrative Agent hereunder and without any duty to account therefor to the Lenders. 

  
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 (c) The Administrative Agent shall not have any duties or obligations except those expressly
set forth herein and in the other Loan Documents. Without limiting the generality of the foregoing, (a) the Administrative Agent shall not be subject to any fiduciary or other implied duties, regardless of whether a Default has occurred and is
continuing; (b) the Administrative Agent shall not have any duty to take any discretionary action or exercise any discretionary powers, except discretionary rights and powers expressly contemplated hereby or by the other Loan Documents that the
Administrative Agent is required to exercise in writing as directed by the Required Lenders (or such other number or percentage of the Lenders as shall be expressly provided for herein or in the other Loan Documents), provided that the
Administrative Agent shall not be required to take any action that, in its opinion or the opinion of its counsel, may expose the Administrative Agent to liability or that is contrary to any Loan Document or applicable Law; and (c) except as
expressly set forth herein and in the other Loan Documents, the Administrative Agent shall not have any duty to disclose, and shall not be liable for the failure to disclose, any information relating to Holdings or any of its Subsidiaries that is
communicated to or obtained by the Person serving as Administrative Agent or any of its Affiliates in any capacity. The Administrative Agent shall not be liable for any action taken or not taken by it with the consent or at the request of the
Required Lenders (or such other number or percentage of the Lenders as shall be necessary, or as the Administrative Agent shall believe in good faith shall be necessary, under the circumstances as provided herein) or in the absence of its own gross
negligence or willful misconduct. The Administrative Agent shall be deemed not to have knowledge of any Default unless and until written notice describing such Default thereof is given to the Administrative Agent by Holdings, a Borrower, a Lender or
an Issuing Bank, and the Administrative Agent shall not be responsible for or have any duty to ascertain or inquire into (i) any statement, warranty or representation made in or in connection with this Agreement or any other Loan Document,
(ii) the contents of any certificate, report or other document delivered hereunder or thereunder or in connection herewith or therewith, (iii) the performance or observance of any of the covenants, agreements or other terms or conditions
set forth herein or therein or the occurrence of any Default, (iv) the validity, enforceability, effectiveness or genuineness of this Agreement or any other Loan Document or any other agreement, instrument or document or (v) the
satisfaction of any condition set forth in Article IV or elsewhere herein, other than to confirm receipt of items expressly required to be delivered to the Administrative Agent. 

(d) The Administrative Agent shall be entitled to rely upon, and shall not incur any liability for relying upon, any notice, request,
certificate, consent, statement, instrument, document or other writing (including any electronic message, Internet or intranet website posting or other distribution) believed by it to be genuine and to have been signed, sent or otherwise
authenticated by the proper Person. The Administrative Agent also may rely upon any statement made to it orally or by telephone and believed by it to be made by the proper Person, and shall not incur any liability for relying thereon. In determining
compliance with any condition hereunder to the making of a Loan, or the issuance of a Letter of Credit, that by its terms must be fulfilled to the satisfaction of a Lender or an Issuing Bank, the Administrative Agent may presume that such condition
is satisfactory to such Lender or such Issuing Bank unless the Administrative Agent shall have received notice to the contrary from such Lender or such Issuing Bank prior to the making of such Loan or the issuance of such Letter of Credit. The
Administrative Agent may consult with legal counsel (who may be counsel for the Borrowers), independent accountants and other experts selected by it, and shall not be liable for any action taken or not taken by it in accordance with the advice of
any such counsel, accountants or experts. 
 (e) The Administrative Agent may perform any and all of its duties and exercise its
rights and powers hereunder or under any other Loan Document by or through any one or more sub-agents appointed by the Administrative Agent. The Administrative Agent and any such sub-agent may perform any and all of its duties and exercise its
rights and powers through their respective Related Parties. The exculpatory provisions of this Article VIII shall apply to any such sub-agent and to the Related Parties of the Administrative Agent and any such sub-agent, and shall apply to
their respective activities in connection with the syndication of the Facilities provided for herein as well as activities as Administrative Agent. 
 (f) The Administrative Agent may at any time give notice of its resignation to the Lenders, the Issuing Banks and the Borrowers. Upon receipt of any such notice of resignation, the Required Lenders shall
have the right, in consultation with the Borrowers and (unless an Event of Default under clause (a) or (b), (h) or (i) of Article VII shall have occurred and be continuing) with the consent of the Borrowers (which consent of
the Borrowers shall not be unreasonably withheld or delayed), to appoint a successor, which shall be a bank with an office in the United States, or an Affiliate of any such bank with an office in the United States. If no such successor shall have
been so appointed by the Required Lenders and shall have accepted such appointment within thirty (30) days after the retiring 

  
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Administrative Agent gives notice of its resignation, then the retiring Administrative Agent may, on behalf of the Lenders and the Issuing Banks, appoint a successor Administrative Agent meeting
the qualifications set forth above; provided that if the Administrative Agent shall notify the Borrowers and the Lenders that no qualifying Person has accepted such appointment, then such resignation shall nonetheless become effective in
accordance with such notice and (1) the retiring Administrative Agent shall be discharged from its duties and obligations hereunder and under the other Loan Documents (except that in the case of any collateral security held by the
Administrative Agent on behalf of the Lenders or the Issuing Banks under any of the Loan Documents, the retiring Administrative Agent shall continue to hold such collateral security until such time as a successor Administrative Agent is appointed)
and (2) all payments, communications and determinations provided to be made by, to or through the Administrative Agent shall instead be made by or to each Lender and each Issuing Bank directly, until such time as the Required Lenders appoint a
successor Administrative Agent as provided for above in this section. Upon the acceptance of a successor’s appointment as Administrative Agent hereunder, such successor shall succeed to and become vested with all of the rights, powers,
privileges and duties of the retiring (or retired) Administrative Agent, and the retiring Administrative Agent shall be discharged from all of its duties and obligations hereunder or under the other Loan Documents (if not already discharged
therefrom as provided above in this section). The fees payable by the Borrowers to a successor Administrative Agent shall be the same as those payable to its predecessor unless otherwise agreed between the Borrowers and such successor. After the
retiring Administrative Agent’s resignation hereunder and under the other Loan Documents, the provisions of this Article VIII and Section 9.03 shall continue in effect for the benefit of such retiring Administrative Agent,
its sub-agents and their respective Related Parties in respect of any actions taken or omitted to be taken by any of them while the retiring Administrative Agent was acting as Administrative Agent. Any resignation by MSSF as Administrative Agent
pursuant to this section shall also constitute its resignation as Issuing Bank and Swingline Lender. Upon the acceptance of a successor’s appointment as Administrative Agent hereunder, (a) such successor shall succeed to and become vested
with all of the rights, powers, privileges and duties of the retiring Issuing Bank and Swingline Lender, (b) the retiring Issuing Bank and Swingline Lender shall be discharged from all of their respective duties and obligations hereunder or
under the other Loan Documents and (c) the successor Issuing Bank shall issue letters of credit in substitution for the Letters of Credit, if any, outstanding at the time of such succession or make other arrangements satisfactory to the
retiring Issuing Bank to effectively assume the obligations of the retiring Issuing Bank with respect to such Letters of Credit. If the Person serving as Administrative Agent is a Defaulting Lender pursuant to clause (d) of the definition of
Defaulting Lender, the Required Lenders may, to the extent permitted by applicable Law, by notice in writing to the Borrowers and such Person, remove such Person as Administrative Agent, and the Borrowers in consultation with the Lenders shall,
unless an Event of Default shall have occurred and be continuing, in which case the Required Lenders in consultation with the Borrowers shall, appoint a successor, which shall be a bank with an office in the United States, or an Affiliate of any
such bank with an office in the United States. If no such successor shall have been appointed by the Borrowers or the Required Lenders, as applicable, and shall have accepted such appointment within thirty (30) days (or such earlier day as
shall be agreed by the Required Lenders) (the “Removal Effective Date”), then such removal shall nonetheless become effective in accordance with notice on the Removal Effective Date. 

(g) Each Lender and each Issuing Bank acknowledges that it has, independently and without reliance upon the Administrative Agent or any
other Lender or any of their Related Parties and based on such documents and information as it has deemed appropriate, made its own credit analysis and decision to enter into this Agreement. Each Lender and each Issuing Bank also acknowledges that
it will, independently and without reliance upon the Administrative Agent or any other Lender or any of their Related Parties and based on such documents and information as it shall from time to time deem appropriate, continue to make its own
decisions in taking or not taking action under or based upon this Agreement, any other Loan Document or any related agreement or any document furnished hereunder or thereunder. 

(h) To the extent required by any applicable Laws, the Administrative Agent may withhold from any payment to any Lender an amount
equivalent to any applicable withholding Tax. Without limiting or expanding the provisions of Section 2.15, each Lender shall indemnify and hold harmless the Administrative Agent against, and shall make payable in respect thereof within
10 days after demand therefor, any and all Taxes and any and all related losses, claims, liabilities and expenses (including fees, charges and disbursements of any counsel for the Administrative Agent) incurred by or asserted against the
Administrative Agent by the IRS or any other Governmental Authority as a result of the failure of the Administrative Agent to properly withhold Tax from amounts paid to or for the account of such Lender for any reason (including because the
appropriate form was not delivered or not properly executed, or because such Lender failed to notify the Administrative Agent of a change in circumstance that rendered the 

  
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exemption from, or reduction of withholding Tax ineffective), whether or not such Tax was correctly or legally imposed or asserted by the relevant Governmental Authority. A certificate as to the
amount of such payment or liability delivered to any Lender by the Administrative Agent shall be conclusive absent manifest error. Each Lender hereby authorizes the Administrative Agent to set off and apply any and all amounts at any time owing to
such Lender under this Agreement or any other Loan Document against any amount due the Administrative Agent under this clause (h). The agreements in this clause (h) shall survive the resignation and/or replacement of the Administrative Agent,
any assignment of rights by, or the replacement of, a Lender, the termination of the Commitments and the repayment, satisfaction or discharge of all other Obligations. For the avoidance of doubt, a “Lender” shall, for purposes of this
clause (h), include any Swingline Lender and any Issuing Bank. 
 (i) The Lenders irrevocably agree: 

(i) that any Lien on any Property granted to or held by the Administrative Agent under any Loan Document shall be
automatically released (A) upon termination of the Commitments and payment in full of all Obligations (in each case, other than (x) obligations under Secured Hedge Agreements, (y) Cash Management Obligations and (z) contingent
reimbursement and indemnification obligations, in each case not yet accrued and payable) and the expiration or termination or Cash Collateralization of all Letters of Credit (or the making of other arrangements satisfactory to the Administrative
Agent and the applicable Issuing Bank in their sole discretion), (B) at the time the Property subject to such Lien is Disposed or to be Disposed as part of or in connection with any Disposition permitted hereunder or under any other Loan
Document to any Person (other than any Disposition to another Loan Party), (C) subject to Section 9.02, if the release of such Lien is approved, authorized or ratified in writing by the Required Lenders (or such greater number of
Lenders as may be required pursuant to Section 9.02) or (D) if the Property subject to such Lien is owned by a Guarantor, upon release of such Guarantor from its obligations under its Guarantee under the Guarantee Agreement pursuant
to clause (iii) below; 
 (ii) (A) to release or subordinate any Lien on any Property (other than the Equity
Interests of the Borrowers and any Indian/PRC Holdco) granted to or held by the Administrative Agent under any Loan Document to the holder of any Lien on such property that is permitted by Section 6.02(d) and (B) that the
Administrative Agent is authorized (but not required) to release or subordinate any Lien on any Property (other than the Equity Interests of the Borrowers and any Indian/PRC Holdco) granted to or held by the Administrative Agent under any Loan
Document to the holder of any Lien on such Property that is permitted by any other clause of Section 6.02; and 
 (iii) that any Transaction Obligor (other than the Borrowers) shall be automatically released from its applicable obligations under the Guarantee Agreement, the US Pledge Agreement and each other Loan
Document if such Person ceases to be a Subsidiary as a result of a transaction permitted hereunder; and 
 (iv) subject to Section 5.09(b), that any Subsidiary that is at any time an Indian/PRC Holdco may, at the request of Holdings, be released from its applicable obligations under the
Guarantee Agreement, the US Pledge Agreement and each other Loan Document if such Person ceases to be an Indian/PRC Holdco as a result of a transaction permitted hereunder. 

Upon request by the Administrative Agent at any time, the Required Lenders (or such greater number of Lenders as may be required pursuant
to Section 9.02) will confirm in writing the Administrative Agent’s authority to release or subordinate its interest in particular types or items of Property, or to release any Transaction Obligor from its applicable obligations
under the Guarantee Agreement, the US Pledge Agreement and each other Loan Document pursuant to this subsection (i). In each case as specified in this subsection (i), the Administrative Agent will (and each Lender irrevocably authorizes the
Administrative Agent to), at the Borrowers’ expense, execute and deliver to the applicable Transaction Obligor such documents as such Transaction Obligor may reasonably request to evidence the release or subordination of such item of Collateral
from the assignment and security interest granted under the Collateral Documents, or to evidence the release of such Guarantor from its obligations under the Guarantee Agreement, in each case in accordance with the terms of the Loan Documents and
this subsection (i). 

  
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 Anything herein to the contrary notwithstanding, none of the “arrangers,”
“book running managers,” “syndication agent” or “documentation agent” listed on the cover page hereof shall have any powers, duties or responsibilities under this Agreement or any of the other Loan Documents, except in
its capacity, as applicable, as the Administrative Agent, a Lender or an Issuing Bank hereunder. 
 ARTICLE IX 

Miscellaneous 
 SECTION 9.01. Notices. 
 (a) Notices Generally. Except in the case
of notices and other communications expressly permitted to be given by telephone (and except as provided in subsection (b) below), all notices and other communications provided for herein shall be in writing and shall be delivered by hand or
overnight courier service, mailed by certified or registered mail or sent by facsimile as follows, and all notices and other communications expressly permitted hereunder to be given by telephone shall be made to the applicable telephone number, as
follows: 
 (i) if to Holdings, the Borrowers, the Administrative Agent, any Issuing Bank or the Swingline
Lender, to the address, facsimile number, electronic mail address or telephone number specified for such Person on Schedule 9.01; and 
 (ii) if to any other Lender, to the address, facsimile number, electronic mail address or telephone number specified in its Administrative Questionnaire. 

Notices and other communications sent by hand or overnight courier service, or mailed by certified or registered mail, shall be deemed to have been given
when received; notices and other communications sent by facsimile shall be deemed to have been given when sent (except that, if not given during normal business hours for the recipient, shall be deemed to have been given at the opening of business
on the next business day for the recipient). Notices and other communications delivered through electronic communications to the extent provided in subsection (b) below, shall be effective as provided in such subsection (b). 

(b) Electronic Communications. Notices and other communications to the Lenders and the Issuing Banks hereunder may be delivered or
furnished by electronic communication (including e-mail and Internet or intranet websites) pursuant to procedures approved by the Administrative Agent; provided that the foregoing shall not apply to notices to any Lender or any Issuing Bank
pursuant to Article II if such Lender or such Issuing Bank, as applicable, has notified the Administrative Agent that it is incapable of receiving notices under such Article by electronic communication. The Administrative Agent, Holdings or
the Borrowers may, in their discretion, agree to accept notices and other communications to them hereunder by electronic communications pursuant to procedures approved by them; provided that approval of such procedures may be limited to
particular notices or communications. 
 Unless the Administrative Agent otherwise prescribes, (i) notices and other
communications sent to an e-mail address shall be deemed received upon the sender’s receipt of an acknowledgement from the intended recipient (such as by the “return receipt requested” function, as available, return e-mail or other
written acknowledgement); provided that if such notice or other communication is not sent during the normal business hours of the recipient, such notice or communication shall be deemed to have been sent at the opening of business on the next
business day for the recipient, and (ii) notices or communications posted to an Internet or intranet website shall be deemed received upon the deemed receipt by the intended recipient at its e-mail address as described in the foregoing clause
(i) of notification that such notice or communication is available and identifying the website address therefor. 
 (c)
The Platform. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” THE AGENT PARTIES (AS DEFINED BELOW) DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE BORROWER MATERIALS OR THE ADEQUACY OF THE PLATFORM, AND EXPRESSLY
DISCLAIM LIABILITY FOR ERRORS IN OR OMISSIONS FROM THE BORROWER MATERIALS. NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD

  
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PARTY RIGHTS OR FREEDOM FROM VIRUSES OR OTHER CODE DEFECTS, IS MADE BY ANY AGENT PARTY IN CONNECTION WITH THE BORROWER MATERIALS OR THE PLATFORM. In no event shall the Administrative Agent, any
other Agent or any of their Related Parties (collectively, the “Agent Parties”) have any liability to Holdings, the Borrowers, any Lender, any Issuing Bank or any other Person for losses, claims, damages, liabilities or expenses of
any kind (whether in tort, contract or otherwise) arising out of Holdings’, the Borrowers’, the Administrative Agent’s or any Arranger’s transmission of Borrower Materials through the Internet, except to the extent that such
losses, claims, damages, liabilities or expenses are determined by a court of competent jurisdiction by a final and nonappealable judgment to have resulted from the gross negligence or willful misconduct of such Agent Party; provided,
however, that in no event shall any Agent Party have any liability to Holdings, the Borrowers, any Lender, any Issuing Bank or any other Person for indirect, special, incidental, consequential or punitive damages (as opposed to direct or
actual damages). 
 (d) Change of Address, Etc. Each of Holdings, the Borrowers, the Administrative Agent, the Issuing
Banks and the Swingline Lender may change its address, facsimile or telephone number for notices and other communications hereunder by notice to the other parties hereto. Each other Lender may change its address, facsimile or telephone number for
notices and other communications hereunder by notice to the Borrowers, the Administrative Agent, the Issuing Banks and the Swingline Lender. In addition, each Lender agrees to notify the Administrative Agent from time to time to ensure that the
Administrative Agent has on record (i) an effective address, contact name, telephone number, facsimile number and electronic mail address to which notices and other communications may be sent and (ii) accurate wire instructions for such
Lender. 
 (e) Reliance by Administrative Agent, Issuing Bank and Lenders. The Administrative Agent, each Issuing Bank
and the Lenders shall be entitled to rely and act upon any notices (including telephonic Borrowing Requests and Swingline Loan Notices) purportedly given by or on behalf of Holdings or the Borrowers even if (i) such notices were not made in a
manner specified herein, were incomplete or were not preceded or followed by any other form of notice specified herein or (ii) the terms thereof, as understood by the recipient, varied from any confirmation thereof. The Borrowers shall
indemnify the Administrative Agent, each Issuing Bank, each Lender and the Related Parties of each of them from all losses, costs, expenses and liabilities resulting from the reliance by such Person on each notice purportedly given by or on behalf
of Holdings or the Borrowers unless due to such Person’s gross negligence or willful misconduct. All telephonic notices to and other telephonic communications with the Administrative Agent may be recorded by the Administrative Agent, and each
of the parties hereto hereby consents to such recording. 
 SECTION 9.02. Waivers; Amendments. 

(a) No failure or delay by the Administrative Agent, any Issuing Bank or any Lender in exercising any right or power hereunder or under
any other Loan Document shall operate as a waiver thereof, nor shall any single or partial exercise of any such right or power, or any abandonment or discontinuance of steps to enforce such a right or power, preclude any other or further exercise
thereof or the exercise of any other right or power. The rights and remedies of the Administrative Agent, the Issuing Banks and the Lenders hereunder and under the other Loan Documents are cumulative and are not exclusive of any rights or remedies
that they would otherwise have. No waiver of any provision of this Agreement or consent to any departure by the Borrowers therefrom shall in any event be effective unless the same shall be permitted by subsection (b) of this
Section 9.02, and then such waiver or consent shall be effective only in the specific instance and for the purpose for which given. Without limiting the generality of the foregoing, the making of a Loan or issuance of a Letter of Credit
shall not be construed as a waiver of any Default, regardless of whether the Administrative Agent, any Lender or any Issuing Bank may have had notice or knowledge of such Default at the time. 

(b) Except as otherwise set forth in this Agreement or in any other Loan Document (with respect to such Loan Document), neither this
Agreement nor any other Loan Document nor any provision hereof or thereof may be waived, amended or modified except pursuant to an agreement or agreements in writing entered into by Holdings, the Borrowers and the Required Lenders or by Holdings,
the Borrowers and the Administrative Agent with the consent of the Required Lenders; provided that, no such agreement shall (i) increase the Commitment of any Lender without the written consent of each Lender directly affected thereby,
it being understood that a waiver of any condition precedent set forth in Section 4.02 or the waiver of any Default or mandatory prepayment shall not constitute an increase of any Commitment of any Lender, (ii) reduce the principal
amount of any Loan or L/C Disbursement or reduce the rate of 

  
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interest or premium thereon, or reduce any fees payable hereunder, without the written consent of each Lender directly affected thereby; provided that only the consent of the Required
Lenders shall be necessary to waive any obligation of the Borrowers to pay interest at the Default Rate, (iii) postpone the scheduled date of payment of the principal amount of any Loan or L/C Disbursement, or any interest thereon, or any fees
payable hereunder, or reduce the amount of, waive or excuse any such payment, or postpone the scheduled date of expiration of any Commitment, without the written consent of each Lender directly affected thereby, it being understood that the waiver
of (or amendment to the terms of) any mandatory prepayment of the Term Loans shall not constitute a postponement of any date scheduled for the payment of principal or interest, (iv) change Section 2.16(b), (c) or
(d) in a manner that would alter the pro rata sharing of payments required thereby, without the written consent of each Lender directly affected thereby, (v) change any of the provisions of this Section 9.02, the
definition of “Required Lenders” or any other provision hereof specifying the number or percentage of Lenders required to waive, amend or modify any rights hereunder or make any determination or grant any consent hereunder without the
written consent of each Lender, (vi) except in connection with a transaction permitted under this Agreement, release all or substantially all of the Guarantors from their obligations under the Guarantee Agreement, without the written consent of
each Lender or (vii) except in connection with a transaction permitted under this Agreement, release all or substantially all of the Collateral from the Lien of the Collateral Documents, without the written consent of each Lender;
provided that (1) no such agreement shall amend, modify or otherwise affect the rights or duties of the Administrative Agent, any Issuing Bank or the Swingline Lender hereunder without the prior written consent of the Administrative
Agent, the relevant Issuing Bank or the Swingline Lender, as the case may be and (2) the Administrative Agent, Holdings and the applicable Borrowers may, with the consent of each of the foregoing but without the consent of any other Person,
amend, modify or supplement this Agreement and any other Loan Document to cure any ambiguity, typographical or technical error, defect or inconsistency; provided, further, that any waiver, amendment or modification of this Agreement
that (x) by its terms affects only the rights or duties under this Agreement of Lenders holding Loans or Commitments of a particular Class (but not the Lenders holding Loans or Commitments of any other Class) or (y) by its terms adversely
affects the rights or duties under this Agreement of Lenders holding Loans or Commitments of a particular Class (but not the Lenders holding Loans or Commitments of any other Class) may be effected by an agreement or agreements in writing entered
into by Holdings, the applicable Borrowers and the requisite percentage in interest of the affected Class of Lenders that would be required to consent thereto under this Section 9.02 if such Class of Lenders were the only Class of
Lenders hereunder at the time. Notwithstanding anything to the contrary herein, no Defaulting Lender shall have any right to approve or disapprove any amendment, waiver or consent hereunder (it being understood that any Commitments, Loans or the
Revolving Credit Exposure held or deemed held by any Defaulting Lender shall be excluded in determining whether all Lenders, the Required Lenders, the Required Revolving Lenders or the Required Class Lenders or any other requisite Lenders have taken
or may take any action hereunder (including any consent to any amendment or waiver pursuant to this Section 9.02); provided that (i) any waiver, amendment or modification requiring the consent of all Lenders or each affected
Lender which affects such Defaulting Lender differently than other affected Lenders shall require the consent of such Defaulting Lender and (ii) the Commitment of any Defaulting Lender may not be increased or extended without the consent of
such Lender). 
 Notwithstanding the foregoing, this Agreement and the other Loan Documents may be amended (or amended and
restated) with the written consent of the Required Lenders, the Administrative Agent, Holdings and the applicable Borrowers (i) to add one or more additional credit facilities to this Agreement and to permit the extensions of credit from time
to time outstanding thereunder and the accrued interest and fees in respect thereof to share ratably in the benefits of this Agreement and the other Loan Documents with the Term Loans and Revolving Credit Exposures and the accrued interest and fees
in respect thereof and (ii) to include appropriately the Lenders holding such credit facilities in any determination of the Required Lenders. 
 Notwithstanding the foregoing, guarantees, collateral documents, security documents, the First Lien Intercreditor Agreement, the Second Lien Intercreditor Agreement and any other intercreditor agreement
entered into pursuant to the terms hereof, and related documents executed in connection with this Agreement may be in a form reasonably determined by the Administrative Agent or Collateral Agent, as applicable, and may be amended, modified,
terminated or waived, and consent to any departure therefrom may be given, without the consent of any Lender if such amendment, modification, waiver or consent is given in order to (x) comply with local Law or (y) cause such guarantee,
collateral document, security document or related document to be consistent with this Agreement and the other Loan Documents. The applicable Borrowers and the Administrative Agent may, without the consent of any other Lender, effect amendments to
this Agreement and the other Loan Documents as may be necessary in the reasonable opinion of Holdings and the Administrative Agent to effect the provisions of Sections 2.18, 2.19, and 2.20. 

  
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 SECTION 9.03. Expenses; Indemnity; Damage Waiver. 

(a) The Borrowers shall pay (i) all reasonable and documented out-of-pocket expenses incurred by the Administrative Agent, the
Arrangers and their respective Affiliates, including the reasonable and documented fees, charges and disbursements of a single counsel for the Arrangers and the Administrative Agent and their respective Affiliates (and, if necessary, one local
counsel in each applicable jurisdiction and regulatory counsel), in connection with the syndication of the Facilities provided for herein, the preparation and administration of this Agreement and the other Loan Documents or any amendments,
modifications or waivers of the provisions hereof or thereof (whether or not the transactions contemplated hereby or thereby shall be consummated), (ii) all reasonable and documented out-of-pocket expenses incurred by the relevant Issuing Bank
in connection with the issuance, amendment, renewal or extension of any Letter of Credit or any demand for payment thereunder and (iii) all reasonable and documented out-of-pocket expenses incurred by the Administrative Agent, any Issuing Bank
or any Lender (limited to the reasonable and documented fees, charges and disbursements of a single counsel for the Administrative Agent and the Lenders, which counsel shall be selected by the Administrative Agent (and, if the Administrative Agent
reasonably deems it necessary, one local counsel in each applicable jurisdiction, regulatory counsel and one additional counsel for the affected parties in the event of a conflict of interest)), in connection with the enforcement or protection of
its rights in connection with this Agreement and the other Loan Documents, including its rights under this Section 9.03, or in connection with the Loans made or Letters of Credit issued hereunder, including all such reasonable and
documented out-of-pocket expenses incurred during any workout, restructuring or negotiations in respect of such Loans or Letters of Credit. 
 (b) The Borrowers shall indemnify the Administrative Agent, the Arrangers, the Syndication Agent, the Documentation Agent, each Issuing Bank and each Lender (including the Swingline Lender), and each
Related Party of any of the foregoing Persons (each such Person being called an “Indemnitee”) against, and hold each Indemnitee harmless from, any and all losses, claims, damages, liabilities and related reasonable and documented
out-of-pocket expenses, including the reasonable and documented fees, charges and disbursements of a single counsel for the Indemnitees selected by the Administrative Agent (and, if the Administrative Agent reasonably deems it necessary, one local
counsel in each applicable jurisdiction and one additional counsel for each similarly situated group of affected Indemnitees in the event of an actual or perceived conflict of interest), incurred by or asserted against any Indemnitee arising out of,
in connection with, or as a result of (i) the execution or delivery of this Agreement, any other Loan Document or any agreement or instrument contemplated hereby or thereby, the performance by the parties hereto of their respective obligations
hereunder or thereunder or the consummation of the Transactions or any other transactions contemplated hereby or thereby, or, in the case of the Administrative Agent and its Related Parties, only, the administration of this Agreement and the other
Loan Documents, (ii) any Loan or Letter of Credit or the use of the proceeds therefrom (including any refusal by any Issuing Bank to honor a demand for payment under a Letter of Credit if the documents presented in connection with such demand
do not strictly comply with the terms of such Letter of Credit), (iii) any actual or alleged presence or Release of Hazardous Materials on or from any property owned or operated by the Borrowers or any of their Subsidiaries, or any
Environmental Liability related in any way to a Borrower or any of its Subsidiaries or (iv) any actual or prospective claim, litigation, investigation or proceeding relating to any of the foregoing, whether based on contract, tort or any other
theory and regardless of whether any Indemnitee is a party thereto and whether brought by a Borrower, any other Loan Party, their respective equityholders or any third party; provided that such indemnity shall not, as to any Indemnitee, be
available to the extent that such losses, claims, damages, liabilities or related expenses (x) are determined by a court of competent jurisdiction by final and nonappealable judgment to have resulted from the gross negligence or willful
misconduct of such Indemnitee or any of its Affiliates, officers, directors, employees or Controlling Persons or (y) result from a claim brought by any Borrower or any other Loan Party against an Indemnitee for a material breach in bad faith of
such Indemnitee’s obligations hereunder or under any other Loan Document, if such Borrower or such Loan Party has obtained a final and non-appealable judgment in its favor on such claim as determined by a court of competent jurisdiction.

 (c) To the extent that the Borrowers fail to pay any amount required to be paid by them to the Administrative Agent, an
Issuing Bank, the Swingline Lender or any Related Party of any of the foregoing under clause (a) or (b) of this Section 9.03, each Lender severally agrees to pay to the Administrative Agent, the relevant Issuing Bank, the
Swingline Lender or such Related Party, as the case may be, such Lender’s pro rata share (determined as of the time that the applicable unreimbursed expense or indemnity payment is sought) of such unpaid amount; provided that the
unreimbursed expense or indemnified loss, claim, damage, liability or related expense, as the case may be, was incurred by or asserted against the Administrative Agent, such Issuing Bank or the Swingline Lender in its capacity as such, or against
any Related Party of any of the foregoing acting for the Administrative Agent, Issuing Bank or Swingline Lender in connection with such capacity. 

  
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 (d) To the extent permitted by applicable Law, no party hereto shall assert, and each party
hereto hereby waives, any claim against any other party hereto and any Indemnitee on any theory of liability, for special, indirect, consequential or punitive damages (as opposed to direct or actual damages) arising out of, in connection with, or as
a result of, this Agreement, any other Loan Document or any agreement or instrument contemplated hereby or thereby, the Transactions, any Loan or Letter of Credit or the use of the proceeds thereof; provided that this clause (d) shall in
no way limit the Borrowers’ indemnification obligations set forth in clauses (a) and (b) of this Section 9.03. 
 (e) All amounts due under this Section 9.03 shall be payable not later than 60 days after written demand therefor; provided, however, that an Indemnitee shall promptly refund any
amount received under this Section 9.03 to the extent that there is a final judicial or arbitral determination that such Indemnitee was not entitled to indemnification rights with respect to such payment pursuant to the express terms of
this Section 9.03. 
 SECTION 9.04. Successors and Assigns. 

(a) Successors and Assigns Generally. The provisions of this Agreement shall be binding upon and inure to the benefit of the
parties hereto and their respective successors and assigns permitted hereby, except that, other than as expressly contemplated herein, no Borrower may assign or otherwise transfer any of its rights or obligations hereunder without the prior written
consent of the Administrative Agent and each Lender and no Lender may assign or otherwise transfer any of its rights or obligations hereunder except (i) to an Eligible Assignee in accordance with the provisions of subsection (b) of this
Section 9.04, (ii) by way of participation in accordance with the provisions of subsection (d) of this Section 9.04 or (iii) by way of pledge or assignment of a security interest subject to the restrictions of
subsection (f) of this Section 9.04 (and any other attempted assignment or transfer by any party hereto shall be null and void). Nothing in this Agreement, expressed or implied, shall be construed to confer upon any Person (other
than the parties hereto, their respective successors and assigns permitted hereby, Participants to the extent provided in subsection (d) of this Section 9.04 and, to the extent expressly contemplated hereby, the Related Parties of
each of the Administrative Agent, the Issuing Banks and the Lenders) any legal or equitable right, remedy or claim under or by reason of this Agreement. 
 (b) Assignments by Lenders. Any Lender may at any time assign to one or more Eligible Assignees all or a portion of its rights and obligations under this Agreement (including all or a portion of
its Commitment and the Loans (including for purposes of this subsection (b), participations in L/C Disbursements and in Swingline Loans) at the time owing to it); provided that any such assignment shall be subject to the following conditions:

 (i) Minimum Amounts. 

(A) in the case of an assignment of the entire remaining amount of the assigning Lender’s Commitments of any Class
and the Loans at the time owing to it of any Class or in the case of an assignment to a Lender, an Affiliate of a Lender or an Approved Fund, no minimum amount need be assigned; and 

(B) in any case not described in subsection (b)(i)(A) of this Section 9.04, the aggregate amount of the
Commitment (which for this purpose includes Loans outstanding thereunder) or, if the Commitment is not then in effect, the principal outstanding balance of the Loans of the assigning Lender subject to each such assignment, determined as of the date
the Assignment and Assumption with respect to such assignment is delivered to the Administrative Agent or, if “Trade Date” is specified in the Assignment and Assumption, as of the Trade Date, shall not be less than $5,000,000, in the case
of any assignment in respect of the Revolving Credit Facility, or $1,000,000, in the case of any assignment in respect of Term Loans of any Class unless each of the Administrative Agent and, so long as no Event of Default has occurred and is
continuing, the applicable Borrowers otherwise consent (each such consent not to be unreasonably withheld or delayed); provided, however, that concurrent assignments to members of an Assignee Group and concurrent assignments from
members of an Assignee Group to a single Eligible Assignee (or to an Eligible Assignee and members of its Assignee Group) will be treated as a single assignment for purposes of determining whether such minimum amount has been met. 

  
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 (ii) Proportionate Amounts. Each partial assignment shall be made as
an assignment of a proportionate part of all the assigning Lender’s rights and obligations under this Agreement with respect to the Loans or the Commitment assigned, except that this clause (ii) shall not apply to the Swingline
Lender’s rights and obligations in respect of Swingline Loans. Any assignment of Term Loans shall be made ratably as between the Domestic Term Loans and the Bermuda Term Loans and any assignment of Revolving Loans shall be made ratably as
between the Domestic Revolving Loans and the Bermuda Revolving Loans. 
 (iii) Required Consents. No
consent shall be required for any assignment except to the extent required by subsection (b)(i)(B) of this Section 9.04 and, in addition: 
 (A) the consent of the applicable Borrowers (such consent not to be unreasonably withheld or delayed) shall be required unless (1) an Event of Default pursuant to Article VII(a), (b),
(h), (i) or (j) has occurred and is continuing at the time of such assignment,(2) such assignment is an assignment of a Term Loan of any Class to a Lender, an Affiliate of a Lender or an Approved Fund, (3) such
assignment is an assignment of a Revolving Loan of any Class or a Revolving Commitment by any Lender to an Affiliate of such Lender or (4) such assignment is an assignment of Domestic Term B-1 Loans in connection
with the primary syndication of the Domestic Term B-1 Loans; provided that the applicable Borrowers shall be deemed to have consented to any such assignment unless they shall object thereto by written notice to the
Administrative Agent within ten (10) Business Days after having received notice thereof; 
 (B) the consent
of the Administrative Agent (such consent not to be unreasonably withheld or delayed) shall be required for assignments in respect of (1) any Commitment or (2) a Term Loan of any Class to a Person that is not a Lender, an Affiliate of a
Lender or an Approved Fund; 
 (C) the consent of each Issuing Bank (such consent not to be unreasonably withheld
or delayed) shall be required for any assignment that increases the obligation of the assignee to participate in exposure under one or more Letters of Credit (whether or not then outstanding); and 

(D) the consent of the Swingline Lender and each Issuing Bank (such consents not to be unreasonably withheld or delayed)
shall be required for any assignment in respect of the Revolving Credit Facility. 
 (iv) Assignment and
Assumption. The parties to each assignment shall execute and deliver to the Administrative Agent an Assignment and Assumption, together with a processing and recordation fee in the amount of $3,500; provided, however, that
(x) that only one such fee shall be payable in the event of simultaneous assignments to or from two or more Approved Funds and (y) the Administrative Agent may, in its sole discretion, elect to waive such processing and recordation fee in
the case of any assignment. The assignee, if it is not a Lender, shall deliver to the Administrative Agent an Administrative Questionnaire. 
 (v) No Assignment to Certain Persons. No such assignment shall be made to (A) Holdings, any Borrower or any of Holdings’ Affiliates or Subsidiaries, (B) any Defaulting Lender or its
subsidiaries, or any Person who, upon becoming a Lender hereunder, would constitute any of the foregoing Persons described in this subclause (B) or (C) a natural person. 
 Subject to acceptance and recording thereof by the Administrative Agent pursuant to subsection (c) of this Section 9.04, from and after the effective date specified in each Assignment and
Assumption, the Eligible Assignee thereunder shall be a party to this Agreement and, to the extent of the interest assigned by such Assignment and Assumption, have the rights and obligations of a Lender under this Agreement, and the assigning Lender
thereunder shall, to the extent of the interest assigned by such Assignment and Assumption, be released from its obligations under this Agreement (and, in the case of an Assignment and Assumption covering all of the assigning Lender’s rights
and obligations under this Agreement, such Lender shall cease to be a party hereto) but shall continue to be entitled to the benefits of Sections 2.13, 2.14, 2.15 and 9.03 with respect to facts and circumstances occurring
prior to the effective date of such assignment. Upon request, the applicable Borrowers (at their expense) shall execute and deliver a Note to the assignee Lender. Any assignment or transfer by a Lender of rights or obligations under this Agreement
that does not comply with this subsection shall be treated for purposes of this Agreement as a sale by such Lender of a participation in such rights and obligations in accordance with subsection (d) of this Section 9.04. 

  
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 (c) Register. The Administrative Agent, acting solely for this purpose as a
non-fiduciary agent of the Borrowers, shall maintain at the Administrative Agent’s Office a copy of each Assignment and Assumption delivered to it and a register for the recordation of the names and addresses of the Lenders, and the Commitments
of, and principal amounts and interest thereon of the Loans and L/C Disbursements owing to, each Lender pursuant to the terms hereof from time to time (the “Register”). Upon its receipt of a duly completed Assignment and Assumption
executed by an assigning Lender and an Eligible Assignee, the Eligible Assignee’s completed Administrative Questionnaire (unless the Eligible Assignee shall already be a Lender hereunder), the processing and recordation fee referred to in
paragraph (b)(iv) of this Section and any written consent to such assignment required by paragraph (b)(iii) of this Section, the Administrative Agent shall accept such Assignment and Assumption and record the information contained therein in the
Register. The entries in the Register shall be conclusive absent manifest error, and the Borrowers, the Administrative Agent and the Lenders shall treat each Person whose name is recorded in the Register pursuant to the terms hereof as a Lender
hereunder for all purposes of this Agreement, notwithstanding notice to the contrary. In addition, the Administrative Agent shall maintain on the Register information regarding the designation, and revocation of designation, of any Lender as a
Defaulting Lender. The Register shall be available for inspection by the Borrowers and the Administrative Agent and its Affiliates and, as to the entries pertaining to it, any Issuing Bank or Lender, at any reasonable time and from time to time upon
reasonable prior notice. 
 (d) Participations. Any Lender may at any time, without the consent of, or notice to, the
Borrowers or the Administrative Agent, sell participations to any Person (other than a natural person, a Defaulting Lender or the Borrowers or any of the Borrowers’ Affiliates or Subsidiaries) (each, a “Participant”) in all or
a portion of such Lender’s rights and/or obligations under this Agreement (including all or a portion of its Commitment and/or the Loans (including such Lender’s participations in L/C Disbursements and/or Swingline Loans) owing to it);
provided that (i) such Lender’s obligations under this Agreement shall remain unchanged, (ii) such Lender shall remain solely responsible to the other parties hereto for the performance of such obligations and
(iii) Holdings, the Borrowers, the Administrative Agent, the Lenders and the Issuing Banks shall continue to deal solely and directly with such Lender in connection with such Lender’s rights and obligations under this Agreement. Any
agreement or instrument pursuant to which a Lender sells such a participation shall provide that such Lender shall retain the sole right to enforce this Agreement and the other Loan Documents and to approve any amendment, modification or waiver of
any provision of this Agreement and the other Loan Documents; provided that such agreement or instrument may provide that such Lender will not, without the consent of the Participant, agree to any amendment, waiver or other modification
described in Section 9.02(b)(i) that affects such Participant. Subject to subsection (e) of this Section 9.04, the Borrowers agree that each Participant shall be entitled to the benefits of Sections 2.13,
2.14 and 2.15 (subject to the requirements and limitations of such sections and Section 2.17) to the same extent as if it were a Lender and had acquired its interest by assignment pursuant to subsection (b) of this
Section 9.04. To the extent permitted by Law, each Participant also shall be entitled to the benefits of Section 9.08 as though it were a Lender, provided such Participant agrees to be subject to Sections 2.16
and 2.17 as though it were a Lender. Each Lender that sells a participation shall, acting solely for this purpose as a non-fiduciary agent of the Borrowers, maintain a register on which it enters the name and address of each Participant and
the principal amounts and interest thereon of each Participant’s interest in the Loans or other obligations under this Agreement (the “Participant Register”); provided that no Lender shall have any obligation to disclose
all or any portion of the Participant Register (including the identity of any Participant or any information relating to a Participant’s interest in any commitments, loans, letters of credit or its other obligations under any Loan Document) to
any Person except to the extent that such disclosure is necessary in connection with a Tax audit or other proceeding to establish that any loans are in registered form for U.S. federal income tax purposes. The entries in the Participant Register
shall be conclusive absent manifest error, and such Lender shall treat each person whose name is recorded in the Participant Register as the Participant for all purposes of this Agreement notwithstanding any notice to the contrary. For the avoidance
of doubt, the Administrative Agent (in its capacity as Administrative Agent) shall have no responsibility for maintaining a Participant Register. 
 (e) Limitations upon Participant Rights. A Participant shall not be entitled to receive any greater payment under Section 2.13 or 2.15 than the applicable Lender would have been
entitled to receive with respect to the participation sold to such Participant except to the extent that the Participant’s right to a greater payment results from a Change in Law after the Participant becomes a Participant. 

(f) Certain Pledges. Any Lender may at any time pledge or assign a security interest in all or any portion of its rights under
this Agreement (including under its Note(s), if any) to secure obligations of such Lender, including any pledge or assignment to secure obligations to a Federal Reserve Bank; provided that no such pledge or assignment shall release such
Lender from any of its obligations hereunder or substitute any such pledgee or assignee for such Lender as a party hereto. 
  

  
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 SECTION 9.05. Survival. All representations and warranties made hereunder and in any
other Loan Document or other document delivered pursuant hereto or thereto or in connection herewith or therewith shall survive the execution and delivery hereof and thereof. Such representations and warranties have been or will be relied upon by
the Administrative Agent and each Lender, regardless of any investigation made by the Administrative Agent or any Lender or on their behalf and notwithstanding that the Administrative Agent or any Lender may have had notice or knowledge of any
Default at the time of any Credit Event, and shall continue in full force and effect as long as any Loan or any other Obligation hereunder shall remain unpaid or unsatisfied or any Letter of Credit shall remain outstanding. The provisions of
Sections 2.13, 2.14, 2.15 and 9.03 and Article VIII shall survive and remain in full force and effect regardless of the consummation of the transactions contemplated hereby, the repayment of the Loans, the
expiration or termination of the Letters of Credit and the Commitments or the termination of this Agreement or any other Loan Document or any provision hereof or thereof. 
 SECTION 9.06. Counterparts; Integration; Effectiveness. This Agreement may be executed in counterparts (and by different parties hereto on different counterparts), each of which shall constitute an
original, but all of which when taken together shall constitute a single contract. This Agreement, the other Loan Documents and any separate letter agreements with respect to fees payable to the Administrative Agent constitute the entire contract
among the parties relating to the subject matter hereof and supersede any and all previous agreements and understandings, oral or written, relating to the subject matter hereof. Except as provided in Section 4.01, this Agreement shall
become effective when it shall have been executed by the Administrative Agent and when the Administrative Agent shall have received counterparts hereof which, when taken together, bear the signatures of each of the other parties hereto, and
thereafter shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. Delivery of an executed counterpart of a signature page of this Agreement by facsimile, pdf or other electronic transmission
shall be effective as delivery of a manually executed counterpart of this Agreement. 
 SECTION 9.07. Severability. Any
provision of this Agreement held to be invalid, illegal or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such invalidity, illegality or unenforceability without affecting the validity, legality and
enforceability of the remaining provisions hereof; and the invalidity of a particular provision in a particular jurisdiction shall not invalidate such provision in any other jurisdiction. 

SECTION 9.08. Right of Setoff. 
 (a) If an Event of Default shall have occurred and be continuing, each Lender and each of its Affiliates is hereby authorized at any time and from time to time, to the fullest extent permitted by Law, to
set off and apply any and all deposits (general or special, time or demand, provisional or final and in whatever currency denominated) at any time held and other obligations at any time owing by such Lender or Affiliate to or for the credit or the
account of a Borrower against any of and all the Obligations of the Borrowers now or hereafter existing under this Agreement held by such Lender, irrespective of whether or not such Lender shall have made any demand under this Agreement and although
such obligations may be unmatured or are owed to a branch or office of such Finance Party different from the branch or office holding such deposit or obligated on such indebtedness, provided that in the event that any Defaulting Lender shall
exercise any such right of setoff, (x) all amounts so set off shall be paid over by such Defaulting Lender immediately to the Administrative Agent for further application in accordance with the provisions of Section 2.22 and,
pending such payment, shall be segregated by such Defaulting Lender from its other funds and deemed held in trust for the benefit of the Finance Parties, and (y) such Defaulting Lender shall provide promptly to the Administrative Agent a
statement describing in reasonable detail the Obligations owing to such Defaulting Lender as to which it exercised such right of setoff. The rights of each of the Finance Parties and their respective Affiliates under this Section 9.08
are in addition to other rights and remedies (including other rights of setoff) that any Finance Party or any of its respective Affiliates may have. Each of the Finance Parties agrees to notify the applicable Borrower and (if such Finance Party is
not the Administrative Agent) the Administrative Agent promptly after any such setoff and application, provided that the failure to give such notice shall not affect the validity of such setoff and application. 

  
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 (b) To the extent that any payment by or on behalf of the Borrowers is made to the
Administrative Agent, any Issuing Bank or any Lender, or the Administrative Agent, any Issuing Bank or any Lender exercises its right of setoff, and such payment or the proceeds of such setoff or any part thereof is subsequently invalidated,
declared to be fraudulent or preferential, set aside or required (including pursuant to any settlement entered into by the Administrative Agent, such Issuing Bank or such Lender in its discretion) to be repaid to a trustee, receiver or any other
party, in connection with any proceeding under any Debtor Relief Law or otherwise, then (i) to the extent of such recovery, the obligation or part thereof originally intended to be satisfied shall be revived and continued in full force and
effect as if such payment had not been made or such setoff had not occurred and (ii) each Lender and each Issuing Bank severally agrees to pay to the Administrative Agent upon demand its applicable share (without duplication) of any amount so
recovered from or repaid by the Administrative Agent, plus interest thereon from the date of such demand to the date such payment is made at a rate per annum equal to the applicable Overnight Rate from time to time in effect, in the applicable
currency of such recovery or payment. The obligations of the Lenders and the Issuing Banks under clause (ii) of the preceding sentence shall survive the payment in full of the Obligations and the termination of this Agreement. 

SECTION 9.09. Governing Law; Jurisdiction; Consent to Service of Process. 

(a) This Agreement and any claim, controversy, dispute or cause of action (whether in contract or tort or otherwise) based upon, arising
out of or relating to this Agreement and the transactions contemplated hereby shall be construed in accordance with and governed by the Laws of the State of New York (without regard to the conflict of law principles thereof to the extent that the
application of the Laws of another jurisdiction would be required thereby). 
 (b) Each of the parties hereto hereby irrevocably
and unconditionally submits, for itself and its property, to the exclusive jurisdiction of the Supreme Court of the State of New York sitting in New York County and of the United States District Court of the Southern District of New York sitting in
New York County, and any appellate court from any thereof, in any action or proceeding arising out of or relating to this Agreement or any other Loan Document, or for recognition or enforcement of any judgment, and each of the parties hereto hereby
irrevocably and unconditionally agrees that all claims in respect of any such action or proceeding may be heard and determined in such New York State or, to the extent permitted by Law, in such Federal court. Each of the parties hereto agrees that a
final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by Law. To the extent that Holdings or any Borrower has or hereafter may acquire
any immunity from jurisdiction of any court or from any legal process (whether through service or notice, attachment prior to judgment, attachment in aid of execution, execution or otherwise) with respect to itself or its property, each of Holdings
and each Borrower hereby irrevocably waives such immunity in respect of its obligations under this Agreement and each of the other Loan Documents and, without limiting the generality of the foregoing, agrees that the waivers set forth herein shall
have the fullest scope permitted under the Foreign Sovereign Immunities Act of 1976 of the United States and are intended to be irrevocable for purposes of such Act. Nothing in this Agreement or in any other Loan Document shall affect any right that
any Finance Party may otherwise have to bring any action or proceeding relating to this Agreement or any other Loan Document against any Borrower or Holdings or its properties in the courts of any jurisdiction. 

(c) Each of the parties hereto hereby irrevocably and unconditionally waives, to the fullest extent it may legally and effectively do so,
any objection which it may now or hereafter have to the laying of venue of any suit, action or proceeding arising out of or relating to this Agreement or any other Loan Document in any court referred to in clause (b) of this
Section 9.09. Each of the parties hereto hereby irrevocably waives, to the fullest extent permitted by Law, the defense of an inconvenient forum to the maintenance of such action or proceeding in any such court. 

(d) Each party to this Agreement irrevocably consents to service of process in the manner provided for notices in
Section 9.01. Nothing in this Agreement or any other Loan Document will affect the right of any party to this Agreement to serve process in any other manner permitted by Law. 

SECTION 9.10. WAIVER OF JURY TRIAL. EACH PARTY HERETO HEREBY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE
LAW, ANY RIGHT IT MAY HAVE TO 

  
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A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY (WHETHER
BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PERSON HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PERSON WOULD NOT, IN THE EVENT OF LITIGATION,
SEEK TO ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS
SECTION 9.10. 
 SECTION 9.11. Headings. Article and section headings and the Table of Contents used herein are
for convenience of reference only, are not part of this Agreement and shall not affect the construction of, or be taken into consideration in interpreting, this Agreement. 
 SECTION 9.12. Confidentiality. Each of the Administrative Agent, the Lenders and the Issuing Banks agrees to maintain the confidentiality of the Information (as defined below), except that
Information may be disclosed (a) to its Affiliates and to its and its Affiliates’ respective partners, directors, officers, employees, agents, trustees, advisors and representatives (it being understood that the Persons to whom such
disclosure is made will be informed of the confidential nature of such Information and instructed to keep such Information confidential or shall be under a professional obligation to keep such Information confidential, in each case, on terms at
least as restrictive as those set forth in this Section 9.12), (b) to the extent requested or required by any regulatory authority purporting to have jurisdiction over it (including any self-regulatory authority, such as the
National Association of Insurance Commissioners), (c) to the extent required by applicable Laws or regulations or by any subpoena or similar legal process; provided that to the extent practicable and permitted by Law and except with
respect to any audit or examination conducted by bank accountants or any governmental bank regulatory authority exercising examination or regulatory authority, the Borrowers have been notified prior to such disclosure so that the Borrowers may seek,
at the Borrowers’ sole expense, a protective order or other appropriate remedy, (d) to any other party hereto, (e) to the extent reasonably necessary in connection with the exercise of any remedies hereunder or under any other Loan
Document or any action or proceeding relating to this Agreement or any other Loan Document or the enforcement of rights hereunder or thereunder, (f) subject to an agreement containing provisions substantially the same as those of this
Section 9.12, to (i) any assignee of or Participant in, or any prospective assignee of or Participant in, any of its rights or obligations under this Agreement or any Eligible Assignee invited to be a Lender pursuant to
Section 2.18 or (ii) any actual or prospective counterparty (or its advisors) to any swap or derivative transaction relating to a Borrower and its obligations, (g) with the consent of the Borrowers or (h) to the extent
such Information (x) becomes publicly available other than as a result of a breach of this Section 9.12 or (y) becomes available to the Administrative Agent, any Lender, any Issuing Bank or any of their respective Affiliates on
a nonconfidential basis from a source other than Holdings or the Borrowers. For purposes of this Section 9.12, “Information” means all information received from or on behalf of Holdings or the Borrowers or any Subsidiary
relating to Holdings, any Borrower or any Subsidiary or any of their respective businesses, other than any such information that is available to the Administrative Agent, any Lender or any Issuing Bank on a nonconfidential basis prior to disclosure
by Holdings, any Borrower or any Subsidiary. Any Person required to maintain the confidentiality of Information as provided in this Section 9.12 shall be considered to have complied with its obligation to do so if such Person has
exercised the same degree of care to maintain the confidentiality of such Information as such Person would accord to its own confidential information. 
 Each of the Administrative Agent, the Lenders and the Issuing Banks acknowledges that (a) the Information may include material non-public information concerning Holdings, the Borrowers or a
Subsidiary, as the case may be, (b) it has developed compliance procedures regarding the use of material non-public information and (c) it will handle such material non-public information in accordance with applicable Law, including United
States Federal and state securities Laws. 
 SECTION 9.13. USA PATRIOT Act. Each Lender that is subject to the Act (as
hereinafter defined) and the Administrative Agent (for itself and not on behalf of any Lender) hereby notifies the Borrowers that pursuant to the requirements of the USA PATRIOT Act (Title III of Pub. L. 107-56 (signed into law October 26,
2001)) (the “Act”), it is required to obtain, verify and record information that identifies the Borrowers and each other Loan Party, which information includes the name and address of the Borrowers and each other Loan Party and
other information that will allow such Lender or the Administrative Agent, as applicable, to identify the Borrowers and each other Loan Party in 

  
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accordance with the Act. The Borrowers shall, promptly following a request by the Administrative Agent or any Lender, provide all documentation and other information that the Administrative Agent
or such Lender requests in order to comply with its ongoing obligations under applicable “know your customer” and anti-money laundering rules and regulations, including the Act. 

SECTION 9.14. Interest Rate Limitation. Notwithstanding anything to the contrary contained in any Loan Document, if at any time
the interest rate applicable to any Loan, together with all fees, charges and other amounts which are treated as interest on such Loan under applicable Law (collectively the “Charges”), shall exceed the maximum lawful rate (the
“Maximum Rate”) which may be contracted for, charged, taken, received or reserved by the Lender holding such Loan in accordance with applicable Law, the rate of interest payable in respect of such Loan hereunder, together with all
Charges payable in respect thereof, shall be limited to the Maximum Rate and, to the extent lawful, the interest and Charges that would have been payable in respect of such Loan but were not payable as a result of the operation of this
Section 9.14 shall be cumulated and the interest and Charges payable to such Lender in respect of other Loans or periods shall be increased (but not above the Maximum Rate therefor) until such cumulated amount, together with interest
thereon at the Federal Funds Effective Rate to the date of repayment, shall have been received by such Lender. 
 SECTION 9.15.
No Fiduciary Duty. In connection with all aspects of each transaction contemplated hereby (including in connection with any amendment, waiver or other modification hereof or of any other Loan Document), Holdings, each Borrower and each other
Loan Party acknowledges and agrees, and acknowledges its Affiliates’ understanding, that: (i) (A) the arranging and other services regarding this Agreement provided by the Administrative Agent, the Collateral Agent, the Arrangers, the
Syndication Agent and the Documentation Agent are arm’s-length commercial transactions between Holdings, the Borrowers, each other Loan Party and their respective Affiliates, on the one hand, and the Administrative Agent, the Collateral Agent,
the Arrangers, the Syndication Agent and the Documentation Agent, on the other hand, (B) Holdings, each of the Borrowers and the other Loan Parties has consulted its own legal, accounting, regulatory and tax advisors to the extent it has deemed
appropriate and (C) Holdings, each Borrower and each other Loan Party is capable of evaluating, and understands and accepts, the terms, risks and conditions of the transactions contemplated hereby and by the other Loan Documents;
(ii) (A) the Administrative Agent, the Collateral Agent, each Arranger, the Syndication Agent, the Documentation Agent, each Issuing Bank and each Lender (including the Swingline Lender) is and has been acting solely as a principal and,
except as expressly agreed in writing by the relevant parties, has not been, is not, and will not be acting as an advisor, agent or fiduciary for Holdings, any Borrower, any other Loan Party or any of their respective Affiliates, or any other Person
and (B) neither the Administrative Agent, the Collateral Agent, the Syndication Agent, the Documentation Agent nor any Arranger, Issuing Bank or Lender (including the Swingline Lender) has any obligation to Holdings, any Borrower, any other
Loan Party or any of their respective Affiliates with respect to the transactions contemplated hereby except those obligations expressly set forth herein and in the other Loan Documents; and (iii) the Administrative Agent, the Collateral Agent,
the Arrangers, the Syndication Agent, the Documentation Agent, the Issuing Banks, the Lenders (including the Swingline Lender) and their respective Affiliates may be engaged in a broad range of transactions that involve interests that differ from
those of Holdings, the Borrowers, the other Loan Parties and their respective Affiliates, and neither the Administrative Agent, the Collateral Agent, the Syndication Agent, the Documentation Agent, nor any Arranger, Issuing Bank or Lender (including
the Swingline Lender) has any obligation to disclose any of such interests to Holdings, any Borrower, any other Loan Party or any of their respective Affiliates. To the fullest extent permitted by Law, Holdings, each of the Borrowers and the other
Loan Parties hereby waives and releases any claims that it may have against the Administrative Agent, the Collateral Agent, the Arrangers, the Syndication Agent, the Documentation Agent, the Issuing Banks and the Lenders (including the Swingline
Lender) with respect to any breach or alleged breach of agency or fiduciary duty in connection with any aspect of any transaction contemplated hereby. 
 SECTION 9.16. Agent for Service of Process. Each of Holdings and each Borrower hereby agrees that service of process in any action or proceeding brought in any New York State court or Federal court
may be made upon Heather White at her offices at Genpact International, Inc., 105 Madison Avenue, 2nd Floor, New York, NY 10016 (the “Process Agent”), and each of Holdings and each Borrower hereby irrevocably appoints the Process
Agent its authorized agent to accept such service of process, and agrees that the failure of the Process Agent to give any notice of any such service shall not impair or affect the validity of such service or of any judgment rendered in any action
or proceeding based thereon. 

  
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 SECTION 9.17. Judgment Currency. The obligation of any Loan Party party hereto in
respect of any sum due from it in any currency (the “Primary Currency”) to any Finance Party under this Agreement or any other Loan Document shall, notwithstanding any judgment in any other currency, be discharged only to the extent
that on the Business Day following receipt by such Finance Party of any sum adjudged to be so due in other currency, such Finance Party may in accordance with normal banking procedures purchase the applicable Primary Currency with such other
currency; if the amount of the applicable Primary Currency so purchased is less than such sum due to such Finance Party in the applicable Primary Currency, each Loan Party party hereto agrees, as a separate obligation and notwithstanding any such
judgment, to indemnify, within three Business Days of demand, any such Finance Party against such loss, and if the amount of the applicable Primary Currency so purchased by such Finance Party exceeds such sum due to such Finance Party in the
applicable Primary Currency, such Finance Party agrees to remit to such Loan Party the excess. To the fullest extent permitted by Law, each Loan Party party hereto waives any right it may have in any jurisdiction to pay any amount under the Loan
Documents in a currency other than Dollars. 
 SECTION 9.18. Intercreditor Agreement Governs. Each Lender and Agent
(a) hereby agrees that it will be bound by and will take no actions contrary to the provisions of the First Lien Intercreditor Agreement, the Second Lien Intercreditor Agreement and any other intercreditor agreement entered into pursuant to the
terms hereof, (b) hereby authorizes and instructs the Administrative Agent and the Collateral Agent to enter into each intercreditor agreement and any other intercreditor agreement entered into pursuant to the terms hereof and to subject the
Liens securing the Obligations to the provisions thereof and (c) hereby authorizes and instructs the Administrative Agent and the Collateral Agent to enter into any intercreditor agreement that includes, or to amend any then existing
intercreditor agreement to provide for, the terms described in the definition of the terms “Permitted First Priority Refinancing Debt” or “Permitted Second Priority Refinancing Debt” or the Collateral Agent, as applicable or as
otherwise provided for by the terms of this Agreement; provided that in each case, such intercreditor agreement is substantially consistent with the terms set forth on Exhibit H or I annexed hereto, as applicable, or otherwise
not materially less favorable (taken as a whole) to the Lenders. 
 [Signature Pages Follow] 

  
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 EXHIBIT B 
 On file with the Administrative Agent. 

  
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