Document:

ex_351596.htm

 

EXHIBIT 10.15

 

INDEMNIFICATION AGREEMENT

 

THIS INDEMNIFICATION AGREEMENT (“Agreement”) is made as of November 12, 2021 by and between PSYCHEMEDICS CORPORATION, a Delaware corporation (the “Company”), and [●] (the “Indemnitee”). This Agreement supersedes and replaces any and all previous Agreements between the Company and Indemnitee covering the subject matter of this Agreement.

 

RECITALS

 

WHEREAS, highly competent persons have become more reluctant to serve publicly-held corporations as directors, officers or in other capacities unless they are provided with adequate protection through insurance or adequate indemnification against inordinate risks of claims and actions against them arising out of their service to and activities on behalf of the corporation;

 

WHEREAS, the Board of Directors of the Company (the “Board”) has determined that, in order to attract and retain qualified individuals, the Company will attempt to maintain on an ongoing basis, at its sole expense, liability insurance to protect persons serving the Company and its subsidiaries from certain liabilities. Although the furnishing of such insurance has been a customary and widespread practice among United States-based corporations and other business enterprises, the Company believes that, given current market conditions and trends, such insurance may be available to it in the future only at higher premiums and with more exclusions. At the same time, directors, officers, and other persons in service to corporations or business enterprises are being increasingly subjected to expensive and time-consuming litigation relating to, among other things, matters that traditionally would have been brought only against the Company or business enterprise itself. The certificate of incorporation of the Company (as the same may be amended from time to time, the “Certificate of Incorporation”) requires indemnification of the officers and directors of the Company. Indemnitee may also be entitled to indemnification pursuant to the General Corporation Law of the State of Delaware (the “DGCL”). The Certificate of Incorporation and the DGCL expressly provide that the indemnification provisions set forth therein are not exclusive, and thereby contemplate that contracts may be entered into between the Company and members of the board of directors, officers and other persons with respect to indemnification;

 

WHEREAS, the uncertainties relating to such insurance and to indemnification have increased the difficulty of attracting and retaining such persons;

 

WHEREAS, the Board has determined that the increased difficulty in attracting and retaining such persons is detrimental to the best interests of the Company and its stockholders and that the Company should act to assure such persons that there will be increased certainty of such protection in the future;

 

WHEREAS, it is reasonable, prudent and necessary for the Company contractually to obligate itself to indemnify, and to advance expenses on behalf of, such persons to the fullest extent permitted by applicable law so that they will serve or continue to serve the Company free from undue concern that they will not be so indemnified;

 

 

 

 

WHEREAS, this Agreement is a supplement to and in furtherance of the Certificate of Incorporation and any resolutions adopted pursuant thereto, and shall not be deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder; and

 

WHEREAS, Indemnitee does not regard the protection available under the Certificate of Incorporation and insurance as adequate in the present circumstances, and may not be willing to serve as an officer or director without adequate protection, and the Company desires Indemnitee to serve in such capacity. Indemnitee is willing to serve, continue to serve and to take on additional service for or on behalf of the Company on the condition that he be so indemnified.

 

NOW, THEREFORE, in consideration of the premises and the covenants contained herein, the Company and Indemnitee do hereby covenant and agree as follows:

 

Section 1.    Services to the Company. Indemnitee agrees to serve as a[n] [director] [and] [officer] of the Company. Indemnitee may at any time and for any reason resign from such position (subject to any other contractual obligation or any obligation imposed by operation of law), in which event the Company shall have no obligation under this Agreement to continue Indemnitee in such position. This Agreement shall not be deemed an employment contract between the Company (or of its subsidiaries or any Enterprise) and Indemnitee. Indemnitee specifically acknowledges that Indemnitee’s employment with the Company (or of its subsidiaries or any Enterprise), if any, is at will, and the Indemnitee may be discharged at any time for any reason, with or without cause, except as may be otherwise provided in any written employment contract between Indemnitee and the Company (or of its subsidiaries or any Enterprise), other applicable formal severance policies duly adopted by the Board, or, with respect to service as a director or officer of the Company, by the Certificate of Incorporation, the Company’s Bylaws, and the DGCL. The foregoing notwithstanding, this Agreement shall continue in force after Indemnitee has ceased to serve as a[n] [director] [or] [officer] of the Company, as provided in Section 16 hereof.

 

Section 2.     Definitions. As used in this Agreement:

 

   (a)    References to “agent” shall mean any person who is or was a director, officer, or employee of the Company or a subsidiary of the Company or other person authorized by the Company to act for the Company, to include such person serving in such capacity as a  director, officer, employee, fiduciary or other official of another corporation, partnership, limited liability company, joint venture, trust or other enterprise at the request of, for the convenience of, or to represent the interests of the Company or a subsidiary of the Company.

 

    (b)     A “Change in Control” shall be deemed to occur upon the earliest to occur after the date of this Agreement of any of the following events:

 

     i.      Acquisition of Stock by Third Party. Any Person (as defined below) is or becomes the Beneficial Owner (as defined below), directly or indirectly, of securities of the Company representing forty percent (40%) or more of the combined voting power of the Company’s then outstanding securities unless the change in relative Beneficial Ownership of the Company’s securities by any Person results solely from a reduction in the aggregate number of outstanding shares of securities entitled to vote generally in the election of directors;

 

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     ii.       Change in Board of Directors. During any period of two (2) consecutive years (not including any period prior to the execution of this Agreement), individuals who at the beginning of such period constitute the Board, and any new director (other than a director designated by a person who has entered into an agreement with the Company to effect a transaction described in Sections 2(b)(i), 2(b)(iii) or 2(b)(iv)) whose election by the Board or nomination for election by the Company’s stockholders was approved by a vote of at least two-thirds of the directors then still in office who either were directors at the beginning of the period or whose election or nomination for election was previously so approved, cease for any reason to constitute at least a majority of the members of the Board;

 

    iii.     Corporate Transactions. The effective date of a merger or consolidation of the Company with any other entity, other than a merger or consolidation which would result in the voting securities of the Company outstanding immediately prior to such merger or consolidation continuing to represent (either by remaining outstanding or by being converted into voting securities of the surviving entity or its ultimate parent, as applicable) more than 51% of the combined voting power of the voting securities of the surviving entity or its ultimate parent, as applicable, outstanding immediately after such merger or consolidation and with the power to elect at least a majority of the board of directors or other governing body of such surviving entity or its ultimate parent, as applicable;

 

 iv.       Liquidation or Sale of Assets. The approval by the stockholders of the Company of a complete liquidation of the Company or an agreement for the sale or disposition by the Company of all or substantially all of the Company’s assets; and

 

  v.       Other Events. There occurs any other event of a nature that would be required to be reported in response to Item 6(e) of Schedule 14A of Regulation 14A (or a response to any similar item on any similar schedule or form) promulgated under the Exchange Act (as defined below), whether or not the Company is then subject to such reporting requirement.

 

For purposes of this Section 2(b), the following terms shall have the following meanings:

 

(A)     “Exchange Act” shall mean the Securities Exchange Act of 1934, as amended from time to time.

 

(B)     “Person” shall have the meaning as set forth in Sections 13(d) and 14(d) of the Exchange Act; provided, however, that Person shall exclude (i) the Company, (ii) any trustee or other fiduciary holding securities under an employee benefit plan of the Company, and (iii) any corporation owned, directly or indirectly, by the stockholders of the Company in substantially the same proportions as their ownership of stock of the Company.

 

(C)“     Beneficial Owner” shall have the meaning given to such term in Rule 13d-3 under the Exchange Act; provided, however, that Beneficial Owner shall exclude any Person otherwise becoming a Beneficial Owner by reason of the stockholders of the Company approving a merger of the Company with another entity.

 

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(D)“    Corporate Status” describes the status of a person as a current or former director or officer of the Company or as a current or former director, manager, partner, officer, employee, agent, or trustee of any other entity or enterprise that such person is or was serving at the request of the Company.

 

(E)     “Disinterested Director” shall mean a director of the Company who is not and was not a party to the Proceeding in respect of which indemnification is sought by Indemnitee.

 

(F)     “Enterprise” shall mean the Company and any other corporation, limited liability company, partnership, joint venture, trust or other enterprise of which Indemnitee is or was serving at the request of the Company as a director, officer, trustee, partner, managing member, employee, agent or fiduciary.

 

(G)     “Expenses” shall include all reasonable attorneys’ fees, retainers, court costs, transcript costs, fees of experts and other professionals, witness fees, travel expenses, duplicating costs, printing and binding costs, telephone charges, postage, delivery service fees, any federal, state, local or foreign taxes imposed on Indemnitee as a result of the actual or deemed receipt of any payments under this Agreement, ERISA excise taxes and penalties, and all other disbursements or expenses of the types customarily incurred in connection with prosecuting, defending, preparing to prosecute or defend, investigating, being or preparing to be a witness in, or otherwise participating in, a Proceeding. Expenses also shall include (i) Expenses incurred in connection with any appeal resulting from any Proceeding, including without limitation the premium, security for, and other costs relating to any cost bond, supersedeas bond, or other appeal bond or its equivalent, and (ii) for purposes of Section 14(d) only, Expenses incurred by Indemnitee in connection with the interpretation, enforcement or defense of Indemnitee’s rights under this Agreement, by litigation or otherwise. The parties agree that for the purposes of any advancement of Expenses for which Indemnitee has made written demand to the Company in accordance with this Agreement, all Expenses included in such demand that are certified by affidavit of Indemnitee’s counsel as being reasonable shall be presumed conclusively to be reasonable. Expenses, however, shall not include amounts paid in settlement by Indemnitee or the amount of judgments or fines against Indemnitee.

 

(H)     “Independent Counsel” shall mean a law firm, or a member of a law firm, that is experienced in matters of corporation law and neither presently is, nor in the past five years has been, retained to represent: (i) the Company or Indemnitee in any matter material to either such party (other than with respect to matters concerning the Indemnitee under this Agreement, or of other indemnitees under similar indemnification agreements), or (ii) any other party to the Proceeding giving rise to a claim for indemnification hereunder. Notwithstanding the foregoing, the term “Independent Counsel” shall not include any person who, under the applicable standards of professional conduct then prevailing, would have a conflict of interest in representing either the Company or Indemnitee in an action to determine Indemnitee’s rights under this Agreement. The Company agrees to pay the reasonable fees and expenses of the Independent Counsel referred to above and to fully indemnify such counsel against any and all Expenses, claims, liabilities and damages arising out of or relating to this Agreement or its engagement pursuant hereto.

 

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(I)    The term “Proceeding” shall include any threatened, pending or completed action, suit, claim, counterclaim, cross claim, arbitration, mediation, alternate dispute resolution mechanism, investigation, inquiry, administrative hearing or any other actual, threatened or completed proceeding, whether brought in the right of the Company or otherwise and whether of a civil, criminal, administrative, legislative, or investigative (formal or informal) nature, including any appeal therefrom, in which Indemnitee was, is or will be involved as a party, potential party, non-party witness or otherwise by reason of the fact that Indemnitee is or was a director or officer of the Company, by reason of any action taken by him (or a failure to take action by him) or of any action (or failure to act) on his part while acting pursuant to his Corporate Status, in each case whether or not serving in such capacity at the time any liability or Expense is incurred for which indemnification, reimbursement, or advancement of Expenses can be provided under this Agreement. If the Indemnitee believes in good faith that a given situation may lead to or culminate in the institution of a Proceeding, this shall be considered a Proceeding under this paragraph.

 

(J)    Reference to “other enterprise” shall include employee benefit plans; references to “fines” shall include any excise tax assessed with respect to any employee benefit plan; references to “serving at the request of the Company” shall include any service as a director, officer, employee or agent of the Company which imposes duties on, or involves services by, such director, officer, employee or agent with respect to an employee benefit plan, its participants or beneficiaries; and a person who acted in good faith and in a manner he reasonably believed to be in the best interests of the participants and beneficiaries of an employee benefit plan shall be deemed to have acted in manner “not opposed to the best interests of the Company” as referred to in this Agreement.

 

Section 3.    Indemnity in Third-Party Proceedings. The Company shall indemnify Indemnitee in accordance with the provisions of this Section 3 if Indemnitee is, or is threatened to be made, a party to or a participant in any Proceeding, other than a Proceeding by or in the right of the Company to procure a judgment in its favor. Pursuant to this Section 3, Indemnitee shall be indemnified to the fullest extent permitted by applicable law against all Expenses, judgments, fines and amounts paid in settlement (including all interest, assessments and other charges paid or payable in connection with or in respect of such Expenses, judgments, fines and amounts paid in settlement) actually and reasonably incurred by Indemnitee or on his behalf in connection with such Proceeding or any claim, issue or matter therein, if Indemnitee acted in good faith and in a manner he reasonably believed to be in or not opposed to the best interests of the Company and, in the case of a criminal Proceeding had no reasonable cause to believe that his conduct was unlawful. The parties hereto intend that this Agreement shall provide to the fullest extent permitted by law for indemnification in excess of that expressly permitted by statute, including, without limitation, any indemnification provided by the Certificate of Incorporation, the Bylaws, vote of its stockholders or disinterested directors or applicable law.

 

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Section 4.    Indemnity in Proceedings by or in the Right of the Company. The Company shall indemnify Indemnitee in accordance with the provisions of this Section 4 if Indemnitee is, or is threatened to be made, a party to or a participant in any Proceeding by or in the right of the Company to procure a judgment in its favor. Pursuant to this Section 4, Indemnitee shall be indemnified to the fullest extent permitted by applicable law against all Expenses actually and reasonably incurred by him or on his behalf in connection with such Proceeding or any claim, issue or matter therein, if Indemnitee acted in good faith and in a manner he reasonably believed to be in or not opposed to the best interests of the Company. No indemnification for Expenses shall be made under this Section 4 in respect of any claim, issue or matter as to which Indemnitee shall have been finally adjudged by a court to be liable to the Company, unless and only to the extent that the Delaware Court of Chancery (the “Delaware Court”) or any court in which the Proceeding was brought shall determine upon application that, despite the adjudication of liability but in view of all the circumstances of the case, Indemnitee is fairly and reasonably entitled to indemnification for such Expenses as the Delaware Court or other court shall deem proper.

 

Section 5.    Indemnification for Expenses of a Party Who is Wholly or Partly Successful. Notwithstanding any other provisions of this Agreement, to the fullest extent permitted by applicable law and to the extent that Indemnitee is a party to (or a participant in) and is successful, on the merits or otherwise, in any Proceeding or in defense of any claim, issue or matter therein, in whole or in part, the Company shall indemnify Indemnitee against all Expenses actually and reasonably incurred by him in connection therewith. If Indemnitee is not wholly successful in such Proceeding but is successful, on the merits or otherwise, as to one or more but less than all claims, issues or matters in such Proceeding, the Company shall indemnify Indemnitee against all Expenses actually and reasonably incurred by him or on his behalf in connection with or related to each successfully resolved claim, issue or matter to the fullest extent permitted by law. For purposes of this Section and without limitation, the termination of any claim, issue or matter in such a Proceeding by dismissal, with or without prejudice, shall be deemed to be a successful result as to such claim, issue or matter.

 

Section 6.     Indemnification For Expenses of a Witness. Notwithstanding any other provision of this Agreement, to the fullest extent permitted by applicable law and to the extent that Indemnitee is, by reason of his Corporate Status, a witness or otherwise asked to participate in any Proceeding to which Indemnitee is not a party, he shall be indemnified against all Expenses actually and reasonably incurred by him or on his behalf in connection therewith.

 

Section 7.     Partial Indemnification. If Indemnitee is entitled under any provision of this Agreement to indemnification by the Company for some or a portion of Expenses, but not, however, for the total amount thereof, the Company shall nevertheless indemnify Indemnitee for the portion thereof to which Indemnitee is entitled.

 

Section 8.      Additional Indemnification.

 

(a)    Notwithstanding any limitation in Sections 3, 4, or 5, the Company shall indemnify Indemnitee to the fullest extent permitted by applicable law if Indemnitee is a party to or threatened to be made a party to any Proceeding (including a Proceeding by or in the right of the Company to procure a judgment in its favor) against all Expenses, judgments, fines and amounts paid in settlement (including all interest, assessments and other charges paid or payable in connection with or in respect of such Expenses, judgments, fines and amounts paid in settlement) actually and reasonably incurred by Indemnitee in connection with the Proceeding.

 

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(b)    For purposes of Section 8(a), the meaning of the phrase “to the fullest extent permitted by applicable law” shall include, but not be limited to:

 

	 	i. 	to the fullest extent permitted by the provision of the DGCL that authorizes or contemplates additional indemnification by agreement, or the corresponding provision of any amendment to or replacement of the DGCL, and
	 	 	 
	 	ii.  	 to the fullest extent authorized or permitted by any amendments to or replacements of the DGCL adopted after the date of this Agreement that increase the extent to which a corporation may indemnify its officers and directors.

 

Section 9.       Exclusions. Notwithstanding any provision in this Agreement, the Company shall not be obligated under this Agreement to make any indemnification payment in connection with any claim made against Indemnitee:

 

(a)    (for which payment has actually been made to or on behalf of Indemnitee under any insurance policy or other indemnity provision, except with respect to any excess beyond the amount paid under any insurance policy or other indemnity provision; or

 

(b)    for (i) an accounting of profits made from the purchase and sale (or sale and purchase) by Indemnitee of securities of the Company within the meaning of Section 16(b) of the Exchange Act (as defined in Section 2(b) hereof) or similar provisions of state statutory law or common law, or (ii) any reimbursement of the Company by the Indemnitee of any bonus or other incentive-based or equity-based compensation or of any profits realized by the Indemnitee from the sale of securities of the Company, as required in each case under the Exchange Act (including any such reimbursements that arise from an accounting restatement of the Company pursuant to Section 304 of the Sarbanes-Oxley Act of 2002 (the “Sarbanes-Oxley Act”), or the payment to the Company of profits arising from the purchase and sale by Indemnitee of securities in violation of Section 306 of the Sarbanes-Oxley Act); or

 

(c)    except as provided in Section 14(d) of this Agreement, in connection with any Proceeding (or any part of any Proceeding) initiated by Indemnitee, including any Proceeding (or any part of any Proceeding) initiated by Indemnitee against the Company or its directors, officers, employees or other indemnitees, unless (i) the Board authorized the Proceeding (or any part of any Proceeding) prior to its initiation or (ii) the Company provides the indemnification, in its sole discretion, pursuant to the powers vested in the Company under applicable law.

 

Section 10.     Advances of Expenses. Notwithstanding any provision of this Agreement to the contrary (other than Section 14(d)), the Company shall advance, to the extent not prohibited by law, the Expenses incurred by Indemnitee in connection with any Proceeding (or any part of any Proceeding) not initiated by Indemnitee, and such advancement shall be made within twenty (20) days after the receipt by the Company of a statement or statements requesting such advances from time to time, whether prior to or after final disposition of any Proceeding. Advances shall be unsecured and interest free. Advances shall be made without regard to Indemnitee’s ability to repay the Expenses and without regard to Indemnitee’s ultimate entitlement to indemnification under the other provisions of this Agreement. In accordance with Section 14(d), advances shall include any and all reasonable Expenses incurred pursuing an action to enforce this right of advancement, including Expenses incurred preparing and forwarding statements to the Company to support the advances claimed. The Indemnitee shall qualify for advances upon the execution and delivery to the Company of this Agreement, which shall constitute an undertaking providing that the Indemnitee undertakes to repay the amounts advanced (without interest) to the extent that it is ultimately determined that Indemnitee is not entitled to be indemnified by the Company. No other form of undertaking shall be required other than the execution of this Agreement. This Section 10 shall not apply to any claim made by Indemnitee for which indemnity is excluded pursuant to Section 9.

 

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Section 11.      Procedure for Notification and Defense of Claim.

 

(a)    Indemnitee shall notify the Company in writing of any matter with respect to which Indemnitee intends to seek indemnification or advancement of Expenses hereunder as soon as reasonably practicable following the receipt by Indemnitee of written notice thereof. The written notification to the Company shall include a description of the nature of the Proceeding and the facts underlying the Proceeding. To obtain indemnification under this Agreement, Indemnitee shall submit to the Company a written request, including therein or therewith such documentation and information as is reasonably available to Indemnitee and is reasonably necessary to determine whether and to what extent Indemnitee is entitled to indemnification following the final disposition of such Proceeding. The omission by Indemnitee to notify the Company hereunder will not relieve the Company from any liability which it may have to Indemnitee hereunder or otherwise than under this Agreement, and any delay in so notifying the Company shall not constitute a waiver by Indemnitee of any rights under this Agreement. The Secretary of the Company shall, promptly upon receipt of such a request for indemnification, advise the Board in writing that Indemnitee has requested indemnification.

 

(b)    The Company will be entitled to participate in the Proceeding at its own expense.

 

Section 12.      Procedure Upon Application for Indemnification.

 

(a)    Upon written request by Indemnitee for indemnification pursuant to Section 11(a), a determination, if required by applicable law, with respect to Indemnitee’s entitlement thereto shall be made in the specific case: (i) if a Change in Control shall have occurred, by Independent Counsel in a written opinion to the Board, a copy of which shall be delivered to Indemnitee; or (ii) if a Change in Control shall not have occurred, (A) by a majority vote of the Disinterested Directors, even though less than a quorum of the Board, (B) by a committee of Disinterested Directors designated by a majority vote of the Disinterested Directors, even though less than a quorum of the Board, (C) if there are no such Disinterested Directors or, if such Disinterested Directors so direct, by Independent Counsel in a written opinion to the Board, a copy of which shall be delivered to Indemnitee or (D) if so directed by the Board, by the stockholders of the Company; and, if it is so determined that Indemnitee is entitled to indemnification, payment to Indemnitee shall be made within ten (10) days after such determination. Indemnitee shall cooperate with the person, persons or entity making such determination with respect to Indemnitee’s entitlement to indemnification, including providing to such person, persons or entity upon reasonable advance request any documentation or information which is not privileged or otherwise protected from disclosure and which is reasonably available to Indemnitee and reasonably necessary to such determination. Any costs or Expenses (including attorneys’ fees and disbursements) incurred by Indemnitee in so cooperating with the person, persons or entity making such determination shall be borne by the Company (irrespective of the determination as to Indemnitee’s entitlement to indemnification) and the Company hereby indemnifies and agrees to hold Indemnitee harmless therefrom. The Company promptly will advise Indemnitee in writing with respect to any determination that Indemnitee is or is not entitled to indemnification, including a description of any reason or basis for which indemnification has been denied.

 

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(b)    In the event the determination of entitlement to indemnification is to be made by Independent Counsel pursuant to Section 12(a) hereof, the Independent Counsel shall be selected as provided in this Section 12(b). If a Change in Control shall not have occurred, the Independent Counsel shall be selected by the Board, and the Company shall give written notice to Indemnitee advising him of the identity of the Independent Counsel so selected. If a Change in Control shall have occurred, the Independent Counsel shall be selected by Indemnitee (unless Indemnitee shall request that such selection be made by the Board, in which event the preceding sentence shall apply), and Indemnitee shall give written notice to the Company advising it of the identity of the Independent Counsel so selected. In either event, Indemnitee or the Company, as the case may be, may, within ten (10) days after such written notice of selection shall have been given, deliver to the Company or to Indemnitee, as the case may be, a written objection to such selection; provided, however, that such objection may be asserted only on the ground that the Independent Counsel so selected does not meet the requirements of “Independent Counsel” as defined in Section 2 of this Agreement, and the objection shall set forth with particularity the factual basis of such assertion. Absent a proper and timely objection, the person so selected shall act as Independent Counsel. If such written objection is so made and substantiated, the Independent Counsel so selected may not serve as Independent Counsel unless and until such objection is withdrawn or the Delaware Court has determined that such objection is without merit. If, within twenty (20) days after the later of submission by Indemnitee of a written request for indemnification pursuant to Section 11(a) hereof and the final disposition of the Proceeding, no Independent Counsel shall have been selected and not objected to, either the Company or Indemnitee may petition the Delaware Court for resolution of any objection which shall have been made by the Company or Indemnitee to the other’s selection of Independent Counsel and/or for the appointment as Independent Counsel of a person selected by such court or by such other person as such court shall designate, and the person with respect to whom all objections are so resolved or the person so appointed shall act as Independent Counsel under Section 12(a) hereof. Upon the due commencement of any judicial proceeding or arbitration pursuant to Section 14(a) of this Agreement, Independent Counsel shall be discharged and relieved of any further responsibility in such capacity (subject to the applicable standards of professional conduct then prevailing).

 

Section 13.      Presumptions and Effect of Certain Proceedings.

 

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(a)    In making a determination with respect to entitlement to indemnification hereunder, the person or persons or entity making such determination shall, to the fullest extent not prohibited by law, presume that Indemnitee is entitled to indemnification under this Agreement if Indemnitee has submitted a request for indemnification in accordance with Section 11(a) of this Agreement, and the Company shall, to the fullest extent not prohibited by law, have the burden of proof to overcome that presumption in connection with the making by any person, persons or entity of any determination contrary to that presumption. Neither the failure of the Company (including by its directors or Independent Counsel) to have made a determination prior to the commencement of any action pursuant to this Agreement that indemnification is proper in the circumstances because Indemnitee has met the applicable standard of conduct, nor an actual determination by the Company (including by its directors or Independent Counsel) that Indemnitee has not met such applicable standard of conduct, shall be a defense to the action or create a presumption that Indemnitee has not met the applicable standard of conduct.

 

(b)    Subject to Section 14(e), if the person, persons or entity empowered or selected under Section 12 of this Agreement to determine whether Indemnitee is entitled to indemnification shall not have made a determination within sixty (60) days after receipt by the Company of the request therefor, the requisite determination of entitlement to indemnification shall, to the fullest extent not prohibited by law, be deemed to have been made and Indemnitee shall be entitled to such indemnification, absent (i) a misstatement by Indemnitee of a material fact, or an omission of a material fact necessary to make Indemnitee’s statement not materially misleading, in connection with the request for indemnification, or (ii) a prohibition of such indemnification under applicable law; provided, however, that such 60-day period may be extended for a reasonable time, not to exceed an additional thirty (30) days, if the person, persons or entity making the determination with respect to entitlement to indemnification in good faith requires such additional time for the obtaining or evaluating of documentation and/or information relating thereto; and provided, further, that the foregoing provisions of this Section 13(b) shall not apply (i) if the determination of entitlement to indemnification is to be made by the stockholders pursuant to Section 12(a) of this Agreement and if (A) within fifteen (15) days after receipt by the Company of the request for such determination the Board has resolved to submit such determination to the stockholders for their consideration at an annual meeting thereof to be held within seventy-five (75) days after such receipt and such determination is made thereat, or (B) a special meeting of stockholders is called within fifteen (15) days after such receipt for the purpose of making such determination, such meeting is held for such purpose within sixty (60) days after having been so called and such determination is made thereat, or (ii) if the determination of entitlement to indemnification is to be made by Independent Counsel pursuant to Section 12(a) of this Agreement.

 

(c)    The termination of any Proceeding or of any claim, issue or matter therein, by judgment, order, settlement or conviction, or upon a plea of nolo contendere or its equivalent, shall not (except as otherwise expressly provided in this Agreement) of itself adversely affect the right of Indemnitee to indemnification or create a presumption that Indemnitee did not act in good faith and in a manner which he reasonably believed to be in or not opposed to the best interests of the Company or, with respect to any criminal Proceeding, that Indemnitee had reasonable cause to believe that his conduct was unlawful.

 

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(d)    For purposes of any determination of good faith, Indemnitee shall be deemed to have acted in good faith if Indemnitee’s action is based on the records or books of account of the Enterprise, including financial statements, or on information supplied to Indemnitee by the directors or officers of the Enterprise in the course of their duties, or on the advice of legal counsel for the Enterprise or on information or records given or reports made to the Enterprise by an independent certified public accountant or by an appraiser or other expert selected with the reasonable care by the Enterprise. The provisions of this Section 13(d) shall not be deemed to be exclusive or to limit in any way the other circumstances in which the Indemnitee may be deemed to have met the applicable standard of conduct set forth in this Agreement.

 

(e)    The knowledge and/or actions, or failure to act, of any director, officer, trustee, partner, managing member, fiduciary, agent or employee of the Enterprise shall not be imputed to Indemnitee for purposes of determining the right to indemnification under this Agreement.

 

Section 14.       Remedies of Indemnitee.

 

(a)     Subject to Section 14(e), in the event that (i) a determination is made pursuant to Section 12 of this Agreement that Indemnitee is not entitled to indemnification under this Agreement, (ii) advancement of Expenses is not timely made pursuant to Section 10 of this Agreement, (iii) no determination of entitlement to indemnification shall have been made pursuant to Section 12(a) of this Agreement within ninety (90) days after receipt by the Company of the request for indemnification, (iv) payment of indemnification is not made pursuant to Section 5, 6 or 7 or the last sentence of Section 12(a) of this Agreement within ten (10) days after receipt by the Company of a written request therefor, (v) payment of indemnification pursuant to Section 3, 4 or 8 of this Agreement is not made within ten (10) days after a determination has been made that Indemnitee is entitled to indemnification, or (vi) in the event that the Company or any other person takes or threatens to take any action to declare this Agreement void or unenforceable, or institutes any litigation or other action or Proceeding designed to deny, or to recover from, the Indemnitee the benefits provided or intended to be provided to the Indemnitee hereunder, Indemnitee shall be entitled to an adjudication by a court of his entitlement to such indemnification or advancement of Expenses. Alternatively, Indemnitee, at his option, may seek an award in arbitration to be conducted by a single arbitrator pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Indemnitee shall commence such proceeding seeking an adjudication or an award in arbitration within 180 days following the date on which Indemnitee first has the right to commence such proceeding pursuant to this Section 14(a); provided, however, that the foregoing clause shall not apply in respect of a proceeding brought by Indemnitee to enforce his rights under Section 5 of this Agreement. The Company shall not oppose Indemnitee’s right to seek any such adjudication or award in arbitration.

 

(b)      In the event that a determination shall have been made pursuant to Section 12(a) of this Agreement that Indemnitee is not entitled to indemnification, any judicial proceeding or arbitration commenced pursuant to this Section 14 shall be conducted in all respects as a de novo trial, or arbitration, on the merits and Indemnitee shall not be prejudiced by reason of that adverse determination. In any judicial proceeding or arbitration commenced pursuant to this Section 14, the Company shall have the burden of proving Indemnitee is not not entitled to indemnification or advancement of expenses, as the case may be.

 

11

 

 

(c)      If a determination shall have been made pursuant to Section 12(a) of this Agreement that Indemnitee is entitled to indemnification, the Company shall be bound by such determination in any judicial proceeding or arbitration commenced pursuant to this Section 14, absent (i) a misstatement by Indemnitee of a material fact, or an omission of a material fact necessary to make Indemnitee’s statement not materially misleading, in connection with the request for indemnification, or (ii) a prohibition of such indemnification under applicable law.

 

(d)    The Company shall, to the fullest extent not prohibited by law, be precluded from asserting in any judicial proceeding or arbitration commenced pursuant to this Section 14 that the procedures and presumptions of this Agreement are not valid, binding and enforceable and shall stipulate in any such court or before any such arbitrator that the Company is bound by all the provisions of this Agreement. It is the intent of the Company that, to the fullest extent permitted by law, the Indemnitee not be required to incur legal fees or other Expenses associated with the interpretation, enforcement or defense of Indemnitee’s rights under this Agreement by litigation or otherwise because the cost and expense thereof would substantially detract from the benefits intended to be extended to the Indemnitee hereunder. The Company shall, to the fullest extent permitted by law, indemnify Indemnitee against any and all Expenses and, if requested by Indemnitee, shall (within ten (10) days after receipt by the Company of a written request therefor) advance, to the extent not prohibited by law, such Expenses to Indemnitee, which are incurred by Indemnitee in connection with any action brought by Indemnitee for indemnification or advance of Expenses from the Company under this Agreement or under any directors’ and officers’ liability insurance policies maintained by the Company if, in the case of indemnification, Indemnitee is wholly successful on the underlying claims; if Indemnitee is not wholly successful on the underlying claims, then such indemnification shall be only to the extent Indemnitee is successful on such underlying claims or otherwise as permitted by law, whichever is greater.

 

(e)     Notwithstanding anything in this Agreement to the contrary, no determination as to entitlement of Indemnitee to indemnification under this Agreement shall be required to be made prior to the final disposition of the Proceeding.

 

Section 15.      Non-exclusivity; Survival of Rights; Insurance; Subrogation.

 

(a)    The rights of indemnification and to receive advancement of Expenses as provided by this Agreement shall not be deemed exclusive of any other rights to which Indemnitee may at any time be entitled under applicable law, the Certificate of Incorporation, the Bylaws, any agreement, a vote of stockholders or a resolution of directors, or otherwise. No amendment, alteration or repeal of this Agreement or of any provision hereof shall limit or restrict any right of Indemnitee under this Agreement in respect of any action taken or omitted by such Indemnitee in his Corporate Status prior to such amendment, alteration or repeal. To the extent that a change in Delaware law, whether by statute or judicial decision, permits greater indemnification or advancement of Expenses than would be afforded currently under the Certificate of Incorporation and this Agreement, it is the intent of the parties hereto that Indemnitee shall enjoy by this Agreement the greater benefits so afforded by such change. No right or remedy herein conferred is intended to be exclusive of any other right or remedy, and every other right and remedy shall be cumulative and in addition to every other right and remedy given hereunder or now or hereafter existing at law or in equity or otherwise. The assertion or employment of any right or remedy hereunder, or otherwise, shall not prevent the concurrent assertion or employment of any other right or remedy.

 

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(b)    To the extent that the Company maintains an insurance policy or policies providing liability insurance for directors, officers, employees, or agents of the Enterprise, Indemnitee shall be covered by such policy or policies in accordance with its or their terms to the maximum extent of the coverage available for any such director, officer, employee or agent under such policy or policies. If, at the time of the receipt of a notice of a claim pursuant to the terms hereof, the Company has director and officer liability insurance in effect, the Company shall give prompt notice of such claim or of the commencement of a Proceeding, as the case may be, to the insurers in accordance with the procedures set forth in the respective policies. The Company shall thereafter take all necessary or desirable action to cause such insurers to pay, on behalf of the Indemnitee, all amounts payable as a result of such Proceeding in accordance with the terms of such policies.

 

(c)    In the event of any payment under this Agreement, the Company shall be subrogated to the extent of such payment to all of the rights of recovery of Indemnitee, who shall execute all papers required and take all action necessary to secure such rights, including execution of such documents as are necessary to enable the Company to bring suit to enforce such rights.

 

(d)     The Company shall not be liable under this Agreement to make any payment of amounts otherwise indemnifiable (or for which advancement is provided hereunder) hereunder if and to the extent that Indemnitee has otherwise actually received such payment under any insurance policy, contract, agreement or otherwise.

 

(e)    The Company’s obligation to indemnify or advance Expenses hereunder to Indemnitee who is or was serving at the request of the Company as a director, officer, trustee, partner, managing member, fiduciary, employee or agent of any other corporation, limited liability company, partnership, joint venture, trust, employee benefit plan or other enterprise shall be reduced by any amount Indemnitee has actually received as indemnification or advancement of Expenses from such other corporation, limited liability company, partnership, joint venture, trust or other enterprise.

 

Section 16.    Duration of Agreement. This Agreement shall continue until and terminate upon the later of: (a) ten (10) years after the date that Indemnitee shall have ceased to serve as a [director] [or] [officer] of the Company or (b) one (1) year after the final termination of any Proceeding then pending in respect of which Indemnitee is granted rights of indemnification or advancement of Expenses hereunder and of any proceeding commenced by Indemnitee pursuant to Section 14 of this Agreement relating thereto. The indemnification and advancement of expenses rights provided by or granted pursuant to this Agreement shall be binding upon and be enforceable by the parties hereto and their respective successors and assigns (including any direct or indirect successor by purchase, merger, consolidation or otherwise to all or substantially all of the business or assets of the Company), shall continue as to an Indemnitee who has ceased to be a director, officer, employee or agent of the Company or of any other Enterprise, and shall inure to the benefit of Indemnitee and his or her spouse, assigns, heirs, devisees, executors and administrators and other legal representatives.

 

13

 

 

Section 17.    Severability. If any provision or provisions of this Agreement shall be held to be invalid, illegal or unenforceable for any reason whatsoever: (a) the validity, legality and enforceability of the remaining provisions of this Agreement (including without limitation, each portion of any Section of this Agreement containing any such provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall not in any way be affected or impaired thereby and shall remain enforceable to the fullest extent permitted by law; (b) such provision or provisions shall be deemed reformed to the extent necessary to conform to applicable law and to give the maximum effect to the intent of the parties hereto; and (c) to the fullest extent possible, the provisions of this Agreement (including, without limitation, each portion of any Section of this Agreement containing any such provision held to be invalid, illegal or unenforceable, that is not itself invalid, illegal or unenforceable) shall be construed so as to give effect to the intent manifested thereby.

 

Section 18.     Enforcement.

 

(a)     The Company expressly confirms and agrees that it has entered into this Agreement and assumed the obligations imposed on it hereby in order to induce Indemnitee to serve as a director or officer of the Company, and the Company acknowledges that Indemnitee is relying upon this Agreement in serving as a director or officer of the Company.

 

(b)    This Agreement constitutes the entire agreement between the parties hereto with respect to the subject matter hereof and supersedes all prior agreements and understandings, oral, written and implied, between the parties hereto with respect to the subject matter hereof, including without limitation any previous indemnification agreements, which are hereby terminated in full; provided, however, that this Agreement is a supplement to and in furtherance of the Certificate of Incorporation, the Bylaws and applicable law, and shall not be deemed a substitute therefor, nor to diminish or abrogate any rights of Indemnitee thereunder.

 

Section 19.     Modification and Waiver. No supplement, modification or amendment of this Agreement shall be binding unless executed in writing by the parties hereto. No waiver of any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other provisions of this Agreement nor shall any waiver constitute a continuing waiver.

 

Section 20.    Notice by Indemnitee. Indemnitee agrees promptly to notify the Company in writing upon being served with any summons, citation, subpoena, complaint, indictment, information or other document relating to any Proceeding or matter which may be subject to indemnification or advancement of Expenses covered hereunder. The failure of Indemnitee to so notify the Company shall not relieve the Company of any obligation which it may have to the Indemnitee under this Agreement or otherwise.

 

Section 21.     Notices. All notices, requests, demands and other communications under this Agreement shall be in writing and shall be deemed to have been duly given if (a) delivered by hand and receipted for by the party to whom said notice or other communication shall have been directed, (b) mailed by certified or registered mail with postage prepaid, on the third business day after the date on which it is so mailed, (c) mailed by reputable overnight courier and receipted for by the party to whom said notice or other communication shall have been directed or (d) sent by facsimile transmission, with receipt of oral confirmation that such transmission has been received:

 

14

 

 

(a)    If to Indemnitee, at the address indicated on the signature page of this Agreement, or such other address as Indemnitee shall provide to the Company.

 

(b)    If to the Company to:

 

Psychemedics Corporation

289 Great Road

Acton, MA 02170

Attention: Chief Executive Officer

 

or to any other address as may have been furnished to Indemnitee by the Company.

 

Section 22.    Contribution. To the fullest extent permissible under applicable law, if the indemnification provided for in this Agreement is unavailable to Indemnitee for any reason whatsoever, the Company, in lieu of indemnifying Indemnitee, shall contribute to the amount incurred by Indemnitee, whether for judgments, fines, penalties, excise taxes, amounts paid or to be paid in settlement and/or for Expenses, in connection with any claim relating to an indemnifiable event under this Agreement, in such proportion as is deemed fair and reasonable in light of all of the circumstances of such Proceeding in order to reflect (i) the relative benefits received by the Company, on the one hand, and Indemnitee, on the other hand, as a result of the event(s) and/or transaction(s) giving cause to such Proceeding; and/or (ii) the relative fault of the Company (and its other directors, officers, employees and agents), on the one hand, and Indemnitee, on the other hand, in connection with such event(s) and/or transaction(s).

 

Section 23.    Applicable Law and Consent to Jurisdiction. This Agreement and the legal relations among the parties shall be governed by, and construed and enforced in accordance with, the laws of the State of Delaware, without regard to its conflict of laws rules. Except with respect to any arbitration commenced by Indemnitee pursuant to Section 14(a) of this Agreement, the Company and Indemnitee hereby irrevocably and unconditionally (i) agree that any action or proceeding arising out of or in connection with this Agreement shall be brought only in the Delaware Court, and not in any other state or federal court in the United States of America or any court in any other country, (ii) consent to submit to the exclusive jurisdiction of the Delaware Court for purposes of any action or proceeding arising out of or in connection with this Agreement, (iii) appoint, to the extent such party is not otherwise subject to service of process in the State of Delaware, irrevocably the Corporation Trust Center as its agent in the State of Delaware as such party’s agent for acceptance of legal process in connection with any such action or proceeding against such party with the same legal force and validity as if served upon such party personally within the State of Delaware, (iv) waive any objection to the laying of venue of any such action or proceeding in the Delaware Court, and (v) waive, and agree not to plead or to make, any claim that any such action or proceeding brought in the Delaware Court has been brought in an improper or inconvenient forum.

 

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Section 24.    Identical Counterparts. This Agreement may be executed in one or more counterparts, each of which shall for all purposes be deemed to be an original but all of which together shall constitute one and the same Agreement. Only one such counterpart signed by the party against whom enforceability is sought needs to be produced to evidence the existence of this Agreement.

 

Section 25.    Miscellaneous. Use of the masculine pronoun shall be deemed to include usage of the feminine pronoun where appropriate. The headings of this Agreement are inserted for convenience only and shall not be deemed to constitute part of this Agreement or to affect the construction thereof.

 

 

 

[The remainder of this page is intentionally left blank.]

 

16

 

 

The parties executed this Agreement as of the day and year first set forth above.

 

	 	PSYCHEMEDICS CORPORATION
	 	 	 
	 	By:	 
	 	Name:	 
	 	Title:	 
	 	 	 
	 	 	 
	 	INDEMNITEE
	 	 
	 	 
	 	 
	 	Name:
	 	 
	 	 
	 	Address:Exhibit 4.68

 

SECOND AMENDED & RESTATED SUB-SERVICING
AGREEMENT

 

Between

 

Synchrony Bank

 

And

 

Synchrony Financial

 

 

 

 

 

TABLE OF CONTENTS

 

	1.	Definitions	2
	2.	Services	3
	3.	Compensation	5
	4.	Records and Reports; Audits	11
	5.	VAT	12
	6.	Withholding For Tax	12
	7.	Term and Termination	13
	8.	Confidentiality	15
	9.	Liability	17
	10.	Step-In Rights	18
	11.	Data Privacy and Security	19
	12.	Notices	21
	13.	Force Majeure	22
	14.	Agency	23
	15.	Assignment	23
	16.	Governing Law and Disputes	23
	17.	Intellectual Property	24
	18.	Delegation of Responsibilities	25
	19.	Miscellaneous	26

 

LIST OF SCHEDULES

1. Schedule 1 – Defined Terms 

2. Schedule 2 – Form of Statement of Work

 

     

     

    

 

This Second Amended and Restated Sub-Servicing
Agreement (this “Agreement”) is effective as of January 1, 2022 (the “Effective Date”) and is entered
into by Synchrony Bank, a federal savings bank organized under the laws of the United States with offices at 170 West Election
Road, Suite 125 Draper, Utah 84020 (the “Service Provider”) and Synchrony Financial, a company incorporated under the
laws of the State of Delaware, United States of America with offices at 777 Long Ridge Road, Stamford, CT 06927 (the “Service
Recipient”) (Service Provider and Service Recipient are collectively referred to as the “Parties” and each
a “Party”).

 

RECITALS 

 

WHEREAS, the Service Recipient, from time to time,
has a need for specific and general advice and services in specified areas including business development, capital markets, integration,
quality, pricing, risk, underwriting, collections, operations and customer service support, information technology, legal, tax, commercial,
asset management and remarketing, sourcing, facilities, human resources, marketing and product management, controllership, accounting
and financial planning and analysis, treasury and paymaster services.

 

WHEREAS, the Service Provider desires to provide
such services in accordance with the provisions of this Agreement and any statement of work entered into hereunder, and Service Provider
is staffed with experienced personnel who can provide the Services in one or more of the areas covered by this Agreement, drawing on its
own resources as well as those available from its Affiliates and third parties (where permitted by the terms of this Agreement and its
schedules).

 

WHEREAS, Service Provider and Service Recipient
have entered into an Amended and Restated Sub-Servicing Agreement effective as of January 1, 2019 (the “Prior Sub-Servicing Agreement”)
regarding services provided by Service Provider to Service Recipient and Service Provider and Service Recipient desire to amend and restate
the Prior Sub-Servicing Agreement on the terms set forth herein. The provisions included in this Recitals section are intended to be a
general introduction to this Agreement and are not intended to expand the scope of the Parties’ obligations under this Agreement
or to alter the plain meaning of the terms of this Agreement. However, to the extent the terms of this Agreement do not address a particular
circumstance or are otherwise unclear or ambiguous, such terms are to be interpreted so as to give full effect of the provisions in this
Recitals section.

 

AGREEMENT

 

IN CONSIDERATION OF the mutual
promises and agreements set forth herein, the Service Provider and Service Recipient agree as follows:

 

		1.	Definitions

 

		1.1	All capitalized terms used in this Agreement that are not otherwise defined where they occur shall have
the meaning set forth in Schedule 1 attached hereto.

 

		1.2	Any reference in this Agreement to a section, clause or schedule shall be deemed to be a reference to
a section, clause or schedule of this Agreement.

 

		1.3	Words denoting the singular herein shall be construed so as to include the plural also and vice versa
as the context so requires.

 

     

     

    

 

		2.	Services

 

		2.1	The Service Recipient may from time to time request the Service Provider to perform the Services provided
in an SOW pursuant to the terms set out in this Agreement. Each SOW will be deemed to incorporate by reference the terms and conditions
of this Agreement unless the applicable SOW expressly states otherwise. Any future amendment to or modification of the terms and conditions
of this Agreement shall be deemed incorporated into each SOW hereunder without the necessity of further action by either Party. Each SOW
will be deemed a separate contract between the Service Provider and the Service Recipient. In the event of any conflict or inconsistency
between the terms and conditions of this Agreement and the terms and conditions of an SOW, the terms and conditions of this Agreement
shall prevail; provided however, that the particular terms of an SOW shall prevail (but solely with respect to conflicts between this
Agreement and that particular SOW) if such terms are included in the section of the SOW entitled “TERMS OF THIS SOW THAT TAKE PRECEDENCE
OVER THE TERMS OF THE AGREEMENT”. All SOWs will be substantially in the form of Schedule 2 to this Agreement.

 

		2.2	The Service Provider shall provide the relevant Services through correspondence, telephone, electronic
commerce, telefax, periodic visits of personnel and other means agreed to from time to time with the Service Recipient as further detailed
in each SOW.

 

		2.3	The Service Provider will provide the Services at the requisite standard as provided in this Agreement
and each SOW.

 

		2.4	The Services shall be provided on terms (including price) and under circumstances that, taken as a whole,
are arms-length with and could be offered to, or could apply to, companies not affiliated with Service Provider. If Service Recipient
provides written reliable evidence to Service Provider at any time during the term of this Agreement that the aggregate terms under which
each Service is being delivered to Service Recipient are at a price or on other terms that are not such arms-length terms taking into
account market variations for comparable Services, Service Provider shall adjust, prospectively and retrospectively, the Agreement to
equal the evidenced terms. When an adjustment is required retrospectively for any period prior to the end of the Service Provider’s
fiscal period immediately preceding the determination that an adjustment is required (a “Prior Period”), the adjustment
required for such Prior Period shall be limited to an adjustment in the amount of Fees assessed during such Prior Period, which shall
be payable as the Parties shall mutually agree. In the interest of clarity, any adjustment required for periods other than a Prior Period
may include, but is not limited to, an adjustment in price.

 

		2.5	Service Recipient’s and Service Provider’s responsibilities and obligations under this Agreement
are as follows:

 

		2.5.1	For the successful completion of the Services, each Party undertakes to:

 

     

     

    

 

		·	comply with applicable Laws governing performance of its obligations under this Agreement and each SOW
hereunder;

 

		·	provide reasonable access to knowledgeable personnel (functional experts) if needed and requested by the
other Party;

 

		·	cooperate with the other Party, including by making available management decisions, information, approvals
and acceptances, as reasonably requested by a Party so that such Party may accomplish its obligations and responsibilities hereunder;

 

		·	resolve issues in a timely fashion to ensure that Service Provider can meet its obligations and meet specified
service levels (if any) as provided in this Agreement and each SOW; and

 

		·	participate in scheduled meetings to discuss the Services provided under this Agreement and each SOW.

 

		2.5.2	For the successful completion of the Services, the Service Provider also undertakes to:

 

		·	Cooperate with Service Recipient to prioritize and co-ordinate tasks;

 

		·	report to the Service Recipient as soon as possible any issues that affect (or may potentially affect)
the performance of its obligations under this Agreement or any SOW, including the delivery of Services, and provide Service Recipient
with the reports contemplated by section 4.5;

 

		·	comply with Synchrony Bank policies provided to Service Provider governing the performance of Service
Provider’s obligations under this Agreement and each SOW;

 

		·	provide the Services consistent with the level of quality that Service Provider provides to itself and
its customers; and

 

		·	perform the Services in accordance with the terms of this Agreement and any applicable SOW. If Service
Provider fails to perform the Services in accordance therewith, Service Provider shall use its best efforts to correct and remediate such
non-performance in a timely manner.

 

		2.6	Service Provider shall have in place during the Term of this Agreement a Business Continuity Plan and/or
Disaster Recovery Plan applicable to each Service or piece of information technology as the context may require, and at a minimum, in
accordance with commercially reasonable standards and in accordance with such further terms and/or standards (if any) provided in an applicable
SOW hereunder. Service Provider agrees that it will test the Business Continuity Plans and Disaster Recovery Plans, as required, based
on Service Recipient’s risk-based priority testing requirements.

 

     

     

    

 

		2.7	Effective as of the Parties’ mutual agreement that section 404 of the Sarbanes-Oxley Act of 2002
(“Section 404”) is applicable to Service Provider or any of the Services provided hereunder: (i) Service Provider represents
and warrants to Service Recipient that it is in compliance with Section 404 and (ii) Service Provider will supply to Service Recipient,
in a form and manner specified by the Service Recipient, documents attesting that Service Provider has in place key controls that are
effective and have been tested by a Third Party, such as an outside auditor, and that monitor and ensure compliance with Section 404.
Notwithstanding the foregoing or any determination regarding the application of Section 404 to Service Provider, Service Provider agrees
to certify such of its internal systems and processes as Service Recipient deems necessary to support Service Recipient’s own compliance
with Section 404.

 

		3.	Compensation

 

		3.1	In consideration for the provision of the Services, the Service Recipient shall make payment on a monthly
basis to the Service Provider of an amount equal to an arm’s length fee comprising (as applicable):

 

(i) Portfolio Services Fee (as defined
below)

(ii) Origination Services Fee (as defined
below)

(iii) Administrative Services Fee (as
defined below)

(iv) IT Services Fee (as defined below)

(v) Stewardship Services Fee (as defined
below)

 

(collectively, the “Fees”),
determined in accordance with this section. Prior to the commencement of any Service being provided, (a) the parties shall mutually agree
which Fee is applicable to such Service and (b) the Service Provider shall, at its own expense, designate in its operating systems by
reference to a specific code, cost center, or otherwise the Fee applicable to such Service.

 

		3.1.1	Portfolio Services. Service Recipient shall pay Service Provider for Portfolio Services provided under
the Agreement an amount calculated in accordance with this Section 3.1.1 (“Portfolio Services Fee”). The Portfolio
Services Fee for Portfolio Services provided during any month shall be calculated as:

 

the amount equal to (x) the product of
(A) the aggregate costs of providing Portfolio Services incurred by Service Provider during such month and (B) the Monthly Active Accounts
(Non-Bank Serviced) Percentage for the prior month times (y) a servicing mark-up equal to one hundred five percent (105%).

 

As used in this
section:

 

		(i)	“Active Account” means an account on which a transaction has been made, to which a payment
or credit has been made or which otherwise has a balance during any given monthly period.

 

		(ii)	“Monthly Active Accounts (Non-Bank Serviced) Percentage” means a percentage equal to the number
of Active Accounts held by N30, and MNT at the end of a given monthly period divided by the number of all Active Accounts held by Synchrony
Financial on a consolidated basis at the end of the same period.

 

     

     

    

 

		(iii)	“MNT” means Synchrony Credit Card Master Note Trust.

 

		(iv)	“N30” means Synchrony Financial Canada.

 

 

		(v)	“Portfolio Services” means and refers to Services identified by the parties as “Portfolio
Services” in accordance with this section and include such Services as collections or call center servicing, but excludes any Origination,
Stewardship, Administrative, or IT Services.

 

		3.1.2	Origination Services. Service Recipient shall pay Service Provider for Origination Services provided under
the Agreement in an amount calculated in accordance with this section 3.1.2 (“Origination Services Fee”). The Origination
Services Fee for Origination Services provided during any month shall be calculated as:

 

the amount equal to (x) the product of
(A) the aggregate costs of providing Origination Services incurred by Service Provider during such month multiplied by (B) the Monthly
Origination Percentage for the prior month times (y) a servicing mark-up equal to one hundred five percent (105%).

 

As used herein:

 

(i) “Monthly Origination Percentage”
means a percentage equal to the Originated Volume (Non-Bank) at the end of a given monthly period divided by the Originated Volume (Synchrony
Financial) at the end of the same period.

 

(ii) “Origination Services”
means and refers to Services identified by the parties as “Origination Services” in accordance with this section and include
such Services as account development and related administrative services, including marketing, client development, and account opening
activities, but expressly exclude any Portfolio, Stewardship, Administrative, or IT Services.

 

(iii) “Originated Volume (Non-Bank)”
means the aggregate amount of receivables arising from new sales transactions within N30 during a given monthly period.

 

(iv) “Originated Volume (Synchrony
Financial)” means the aggregate amount of receivables arising from new sales transactions within N30 and Synchrony Bank during a
given monthly period.

 

     

     

    

 

		3.1.3	Administrative Services. Service Recipient shall pay Service Provider for Administrative Services provided
under the Agreement in an amount calculated in accordance with this section 3.1.3 (“Administrative Services Fee”).
The Administrative Services Fee for Administrative Services provided during any month shall be calculated as:

 

an amount equal to (x) the product of
(A) the aggregate costs of providing Administrative Services incurred by Service Provider during such month and (B) the Monthly Bank Administrative
Services Percentage for the prior month times (y) a servicing mark-up equal to one hundred five percent (105%).

 

As used herein

 

		i.	“Monthly Bank Administrative Services Percentage” means and refers to a percentage equal to
the Revenue of Non-Bank Operating Entities for a given monthly period divided by the sum of the Revenue of the Non-Consolidated Service
Provider and the Revenue of Non-Bank Operating Entities for the same monthly period.

 

		ii.	“Non-Bank Operating Entity” means a non-Bank subsidiary of Synchrony Financial that incurs its own operating costs and
sells some or all of its services or goods to unaffiliated third parties.

 

		iii.	“Revenue” means total interest income, total other income, less intercompany service revenue as interpreted in accordance
with GAAP.

 

		iv.	“Non-Consolidated Service Provider” means Service Provider accounted for on a non-consolidated
basis.

 

		v.	“Administrative Services” means and refers to Services identified by the parties as “Administrative
Services” in accordance with this section and include such Services as tax, finance, legal, human resource, or compliance services
not otherwise picked up in another servicing category, but expressly exclude and Portfolio, Origination, Stewardship or IT Services.

 

		3.1.4	IT Services. Service Recipient shall pay Service Provider for IT Services provided under the Agreement
in an amount calculated in accordance with this section 3.1.4 (“IT Services Fee”). The IT Services Fee for IT Services
provided during any month shall be:

 

an amount equal to (x) the product of
(a) the aggregate costs of providing IT Services incurred by Service Provider during such month multiplied by (b) the Monthly Employee-Usage
Percentage for the prior month times (y) a servicing mark-up equal to one hundred five percent (105%).

 

As used herein,

 

(i) “IT Services” means and
refers to Services identified by the parties as “IT Services” in accordance with this section and include such Services as
system applications, networking, systems administrating, and employee applications but expressly exclude any Portfolio, Origination, Administrative
or Stewardship Services.

 

     

     

    

 

(ii) “Monthly Employee-Usage Percentage”
means and refers to the total number of employees within N30, LPC, and PET during a given monthly period divided by the total number of
employees within N30, LPC, PET and Synchrony Bank at the end of the same period.

 

(iii) “PET” means Pets Best
Insurance Services LLC.

 

(iv) “LPC” means Loop Commerce
Inc.

 

		3.1.5	Stewardship Services. Service Recipient shall pay Service Provider for Stewardship Services provided under
the Agreement in an amount calculated in accordance with this section 3.1.5 (“Stewardship Services Fee”). The Stewardship
Services Fee for Stewardship Services provided during any month shall be calculated as:

 

an amount equal to (x) the product of
the aggregate costs of providing Stewardship Services incurred by Service Provider during such month multiplied by (y) a servicing mark-up
equal to one hundred five percent (105%). As used herein, “Stewardship Services” means and refers to Services identified
by the parties as “Stewardship Services” in accordance with this section and include such Services as parent company reporting
requirements and shareholder activities not for the benefit of Service Provider but expressly exclude any Portfolio, Origination, Administrative,
or IT Services.

 

		3.2	Transition Services are those Services performed in the migration of a process or function from the Service
Recipient to the Service Provider upon the initial commencement of such Service or for additions to such Services. Actual expenses incurred
by Service Provider during the transition period such as, but not limited to, compensation and benefits of the transition team, travel
and living expenses, cross-training costs and other incidental expenses shall be accumulated for the Service Recipient and shall be billed
(in addition to Fees) in accordance with section 3.3.

 

		3.3	Within thirty (30) days after the end of each calendar month, or such other period agreed between the
parties, Service Provider shall provide Service Recipient with an itemized invoice (in a form reasonably satisfactory to Service Recipient),
setting forth for that period all Fees and other charges incurred during such period pursuant to sections 3.1 and 3.2. Service Recipient
shall pay the Service Provider within thirty (30) days of receipt of an invoice in the agreed format. Undisputed balances that are not
settled within such thirty (30) day period shall accrue interest at a rate equal to eighteen percent (18%) per annum, or the maximum rate
allowed by law, if less, which will accrue from the date the amount was originally due. Additionally, Service Recipient will be responsible
for paying all costs of collection (including reasonable attorneys’ fees) incurred because Service Recipient did not pay an undisputed
invoice in accordance with the terms of the Agreement. Service Recipient may not dispute any amounts more than 120 days after receipt
of the invoice covering such amounts. The Parties will work together in good faith to resolve any timely disputed amount in a prompt and
mutually acceptable manner.

 

     

     

    

 

		3.3.1	So long as Service Recipient is an Affiliate of Service Provider, any such resolution of a payment dispute
shall be addressed through intra-company settlement procedures.

 

		3.3.2	During any period in which Service Recipient is not an Affiliate of Service Provider, the Parties shall
utilize the informal dispute resolution procedures in section 16.2 of the Agreement in an effort to resolve the dispute. If those
representatives do not resolve the dispute as provided in section 16.2 of the Agreement, then the dispute resolution procedures
in section 16.3 of the Agreement shall apply.

 

		3.3.3	Service Recipient will pay any disputed amounts within five (5) days after the dispute has been resolved,
together with interest at a rate equal to one and one-half percent (1.5%) per month, or the maximum rate allowed by law, if less, which
will accrue from the date after the amount was originally due (i.e., if it had not been so disputed). If Service Recipient withholds payment
of any amount due under an invoice without following the procedures set forth above in sections 3.3.1 and 3.3.2, Service Provider
may suspend performance of the Services. Service Provider will provide Service Recipient with fifteen (15) days’ prior written notice
before suspending performance. Service Provider will resume performance within a reasonable period of time after the payment dispute is
resolved.

 

		3.4	The Service Provider shall update the methodology and/or servicing mark-ups outlined in section 3.1
where the relevant comparable data indicate that the methodology or any of its components no longer meets the arm’s length standards
governing the provision of the Services to the Service Recipient. The appropriate servicing mark-up for the Services rendered will be
set in accordance with transfer pricing requirements of both the Service Provider and the Service Recipient and will be based on a transfer
pricing study conducted and updated periodically by the Parties. Costs from Affiliates, which include a mark-up, will be passed on to
the Service Recipient with no additional mark-up. Where the Service Provider is a U.S. entity, any Service subject to the cost safe-harbour
provisions of the Services Regulations under IRC Sec. 482, effective at the time the Service is provided, shall be charged at cost.

 

		3.5	Invoices shall be rendered and payments shall be remitted in United States Dollars ($USD) unless otherwise
agreed to by the Parties. The Service Provider will provide the Service Recipient notice of any change in the currency required for payments
in accordance with section 12.

 

		3.6	The Service Provider shall provide, upon request of the Service Recipient, support for the Services rendered
and invoiced under this Agreement, including if requested:

 

     

     

    

 

		3.6.1	copies of all invoices from Third Parties where costs have been directly allocated and charged to the
Service Provider; and

 

		3.6.2	copies of the books and records demonstrating the accuracy of the cost information provided.

 

		3.7	Service Provider and Service Recipient are parties to a certain Master Services Agreement dated as of
January 1, 2019, under which Service Recipient provides services to Service Provider that may subsequently be used (“MSA Pass-Through
Services”) to provide Services acquired by Service Recipient under an SOW. The Parties agree that Fees chargeable for Services
acquired by Service Recipient under this Agreement shall exclude any costs associated with MSA Pass-Through Services used by Service Provider
to provide or perform such Services.

 

		4.	Records and Reports; Audits

 

		4.1	The Service Provider shall keep full and true books and records in accordance with GAAP, applied consistently,
in respect of Services provided pursuant to this Agreement and any SOW (hereinafter the “Records”) and maintain the
Records for the purposes of inspections for the longer of: (i) a period of ten (10) years from creation of the Record; or (ii) a period
prescribed by Synchrony Bank’s applicable document retention policies.

 

		4.2	A Party shall comply with all reasonable advance written requests of the other Party (and/or the Party’s
internal or external auditors or Governmental Entities) to review the Records of the Party, such review to be at the expense of the requesting
Party. Subject to applicable law, the requesting Party and/or its internal or external auditors or Governmental Entities shall be entitled
to make copies and extracts from the Records at the requesting Party’s own expense. If the audited Party’s compliance with,
cooperation with and/or support of any such Records review related to such audited Party will cause the audited Party to expend additional
resources that it otherwise would not spend in the normal course of providing the Services, the audited Party will notify the requesting
Party of such requirement for additional resources (and the hourly rate associated with each). Upon the requesting Party’s authorization,
the audited Party will provide such assistance, and the requesting Party will be charged at such associated hourly rates for person hours
expended by the audited Party personnel in supporting the requesting Party in connection with such Records review.

 

		4.3	Each Party agrees to permit an audit to be undertaken (i) without prior written notice when it is requested
by a Governmental Entity or (ii) upon advance written notice and as reasonably necessary, when it is requested by the other Party or its
representatives in order to comply with applicable Laws related to banking, financial, or data privacy rules or regulations.

 

		4.4	Excluding and in addition to the audit rights as detailed in the previous section, each Party (or its
authorized representative) shall have the right to conduct one (1) audit per twelve (12) month period during the Term to verify the other
Party’s conformance to the terms of this Agreement. Such audits will be conducted during normal business hours and upon reasonable
notice to the Party to be audited. During any such audit, the audited Party shall cooperate with the auditing Party (or its authorized
representative) and shall make available, upon request, appropriate information related to its conformance to the terms of this Agreement,
consistent with applicable law.

 

     

     

    

 

		4.5	Consistent with applicable law, Service Provider shall provide the reports set forth in an SOW, or as
may be requested by a Governmental Entity (e.g. performance reports, control audits, financial statements, security, and business resumption
testing reports). Additionally, Service Provider shall provide additional reports as reasonably requested by Service Recipient in accordance
with the following: to the extent that Service Provider can provide such reports without a negative impact (a) on the cost of providing
the Services or (b) on the performance of the Services as agreed upon in the Agreement, Service Provider will provide such additional
reports at no charge. If, however, Service Provider cannot provide such additional reports without such negative impact, Service Provider
shall provide the additional reports for such a charge and on such terms as the Parties may mutually agree. In any event, Service Provider
shall always provide a report to Service Recipient in the event Service Provider cannot meet its obligations under this Agreement or any
SOW executed pursuant to this Agreement including such detail as requested by Service Recipient.

 

		5.	VAT

		5.1	The amounts determined in accordance with section 3 of this Agreement are exclusive of any VAT
or equivalent sales, use, consumption, or services taxes and/or duties that are assessed on the provision of the Services as a whole or
on any particular Service, and it is the responsibility of both the Service Provider and the Service Recipient to ensure that the correct
VAT, or equivalent sales, use, consumption, or services tax and/or duty treatment is applied to any charge and/or Fee in respect of any
Services provided. For the avoidance of doubt in the event that VAT is chargeable in addition to the amounts determined in accordance
with section 3, Service Recipient shall pay the VAT amount to Service Provider in addition to those amounts on provision of a valid
VAT invoice to Service Recipient.

 

		6.	Withholding For Tax

 

		6.1	All payments under this Agreement will be made without any deduction or withholding for, or on account
of, any Tax unless such deduction or withholding is required by any applicable Law in effect at the time that the Tax is due to be paid.

 

		6.2	To the extent the Service Recipient (the “payor”) is not required to deduct or withhold
Tax by virtue of the Service Provider’s (the “payee”) exempt status under a specific treaty or Law, payee will
provide payor with all necessary documents to support payor’s exempt status.

 

		6.3	If payor is so required to deduct or withhold Tax, then payor will:

 

		6.3.1	promptly notify payee of such requirement;

 

		6.3.2	pay to the relevant authorities the full amount required to be deducted or withheld; and

 

     

     

    

 

		6.3.3	promptly forward to the payee an official receipt (or a certified copy), or other documentation reasonably
acceptable to the payee, evidencing such payment to the authorities.

 

		7.	Term and Termination

 

		7.1	Unless and until terminated earlier pursuant to this section 7 or section 13, this Agreement
shall continue in force for an initial term of five (5) years from the Effective Date and shall thereafter be automatically renewed for
additional twelve (12) month terms, each commencing upon the expiration of the previous term.

 

		7.2	Either Party may terminate without cause any Services in whole or in part at any time upon ninety (90)
days prior written Notice to the other Party. Service Recipient shall continue to pay fees for the terminated Services received during
such ninety (90) day period and during any period in which transition assistance is provided under section 7.9. In the case of
a Service Provider Termination Notice, such Notice period shall be extended to take into account the transition assistance described in
section 7.9 necessary to ensure that either the Service Recipient’s (a) assumption of such Services or (b) receipt of such
Services from a Third Party is reasonably enabled.

 

		7.3	This Agreement or any SOW may be terminated by a non-defaulting Party if a material default (including
by any Contractor of a Party) occurs and (i) shall continue unremedied for thirty (30) days after the defaulting Party has received written
Notice of such a default or (ii) after agreeing to a remediation plan with the non-defaulting Party, the defaulting Party fails to substantially
implement such plan within thirty (30) days after the defaulting Party has received written Notice of such a default.

 

		7.4	A Party may terminate this Agreement or any SOW immediately by written Notice to the other Party if so
required by any Law or Governmental Entity.

 

		7.5	Upon a Party (a) entering into arrangements with its creditors, (b) seeking the benefit or protection
of bankruptcy proceedings or (c) becoming insolvent or discontinuing its operations, the other Party may terminate this Agreement and
all SOWs hereunder at any time upon provision of prior written Notice to the terminated Party.

 

		7.6	This Agreement and any SOW may be terminated as to a Party in the event of the exercise of authority by
a Governmental Entity, which results in the expropriation or confiscation of that Party’s business property or any of that Party’s
authorization or rights under this Agreement, upon provision of written Notice to the other Party, which written Notice includes the applicable
termination date.

 

		7.7	Subject to sections 7.9 and 7.10, this Agreement and any SOW will be automatically terminated as
to any Party in the event of (a) the dissolution of that Party or (b) the divestiture and subsequent loss of “Affiliate” status
hereunder of that Party.

 

		7.8	Termination or expiration of this Agreement or any SOW shall not terminate the obligation of the Parties
to pay fees and expenses that may be due and unpaid on the date of termination or expiration or for Services that have been provided but
which have not yet been invoiced on the date of termination or expiration. For the avoidance of doubt, if any SOW remains in effect at
such time that this Agreement is terminated or expires, then notwithstanding such termination or expiration of this Agreement, each such
SOW shall continue in effect for the term provided therein, and the terms and conditions of this Agreement shall remain applicable thereto.

 

     

     

    

 

		7.9	Subject to section 7.10, (a) commencing six (6) months prior to the expiration of this Agreement
or any SOW or (b) commencing upon a notice of non-renewal or termination of an SOW or this Agreement (if there are outstanding SOWs at
such time), including termination pursuant to section 7.7(a), and continuing (as requested by Service Recipient) for up to eighteen
(18) months after the effective date of expiration or, if applicable, of termination of an SOW or this Agreement (the “Transition
Period”), the Service Provider shall provide to the Service Recipient, or at the Service Recipient’s request to the Service
Recipient’s designee, the reasonable termination or expiration assistance requested by the Service Recipient (the “Transition
Services”) to allow the Services being performed under this Agreement or the SOW to continue without interruption or adverse
effect and to facilitate the orderly transfer of such Services to the Service Recipient or its designee. Service Provider shall also provide
Transition Services in the event of any partial termination of this Agreement or an SOW by Service Recipient, such assistance to commence
upon Service Recipient’s notice of termination to Service Provider. If requested by Service Provider, prior to provision of termination
or expiration assistance to any designee of Service Recipient, Service Recipient will ensure that such designee has first signed a confidentiality
agreement with Service Provider, which contains terms and conditions reasonably acceptable to Service Provider. Each Party shall bear
its own costs incurred in connection with the Transition Services.

 

		7.9.1	Service Provider shall use commercially reasonable efforts to provide Transition Services utilizing Service
Provider personnel then being regularly utilized in performing the Services.

 

		7.9.2	The Parties will agree on specific Transition Services to be furnished by Service Provider, provided that
Transition Services shall include, as a minimum: (i) assisting Service Recipient in the development of a transition plan, (ii) making
available necessary personnel and resources to facilitate the transition, and (iii) reasonable support for the transition of data and
systems to the Service Recipient or its designee. In the event Service Recipient elects not to purchase Transition Services, Service Provider
shall not, through any acts or omissions, in any manner knowingly impede the transition process.

 

		7.9.3	During the Transition Period, Service Provider shall continue to provide the Services to the Company on
the terms and conditions of this Agreement and any applicable SOW. All representations, warranties and covenants relating to the Services
shall apply to the Transition Services and will survive the expiration or termination of this Agreement with respect to the Transition
Services.

 

     

     

    

 

		7.9.4	Any disputes between the Parties concerning the provision of any such Transition Services shall be resolved
in accordance with the dispute resolutions provisions of this Agreement.

 

		7.10	In the event that Synchrony Financial divests its interest in a Party to this Agreement due to the insolvency
of such Party, (i) the terms of this Agreement shall continue to govern any SOW’s that have been entered into between the Parties
prior to the effective date of such divestiture for a period of twelve (12) months after such divestiture; and (ii) the terms of section
7.9 shall not apply and the divested Party shall not be entitled to receive any Transition Services in connection with such divestiture.
If such divested Party is not insolvent at the time of divestiture by Synchrony Financial, (i) Service Provider agrees to undertake, in
good faith, the negotiation of a transition services agreement pursuant to which (if executed) certain of the Services described herein
would be provided at the election of the entity purchasing the divested Party; and (ii) the terms of section 7.9 shall not apply
and neither the divested Party nor the entity purchasing the divested Party shall be entitled to receive any Transition Services prior
to or following the divestiture.

 

		8.	Confidentiality

 

		8.1	Each Party shall keep secret and maintain in strict confidence the other Party’s Confidential Information
and shall protect such information with at least the same degree of care as such Party exercises with its own information, but in no event
less than a reasonable degree of care, provided that Service Provider may disclose such information to properly authorized entities as
and to the extent necessary for performance of the Services, and Service Recipient may disclose such information to Affiliates or Third
Parties as and to the extent necessary for the conduct of its business, where in each such case, the receiving entity first agrees in
writing to obligations substantially similar to those described in this section 8. Both Parties agree to limit disclosure of the
other Party’s Confidential Information to individuals who have a legitimate “need to know” the same.

 

		8.2	Confidential Information of a Party shall not:

 

		8.2.1	be used by the other Party for any purpose other than that of provision or receipt of the Services under
this Agreement, and

 

		8.2.2	be used except to the extent necessary to satisfy that Party’s obligations under this Agreement.

 

No portion of a Party’s Confidential
Information shall be sold, assigned, leased, commercially exploited, or otherwise disposed of by or on behalf of the other Party, its
Affiliates, Authorized Representatives, employees or agents.

 

		8.3	This obligation of secrecy and confidentiality shall not apply to information which:

 

		8.3.1	at the time of disclosure to the receiving Party is in the public knowledge as evidenced by printed publication
or otherwise;

 

     

     

    

 

		8.3.2	after disclosure to the receiving Party becomes part of the public knowledge through no fault of a Party;

 

		8.3.3	was in the possession of the receiving Party at the time of disclosure to it, without obligation of confidentiality;

 

		8.3.4	after its disclosure to the receiving Party, was legally received from a Third Party who had a lawful
right to disclose such information to it without any obligation to restrict its further use or disclosure;

 

		8.3.5	was independently developed by the receiving Party without reference to, reliance on, or knowledge of
Confidential Information of the disclosing Party; or

 

		8.3.6	the receiving Party has received permission in writing from the disclosing Party to disclose.

 

		8.4	A Party shall not be considered to have breached its obligations by (i) disclosing, in a manner consistent
with applicable Law, Confidential Information of the disclosing Party as required to satisfy any legal requirement of a competent Government
Entity (including a court order, subpoena, or other valid administrative or judicial notice), provided that, immediately upon receiving
any such request and to the extent that it may legally do so, the receiving Party promptly advises the disclosing Party of the request
prior to making such disclosure. If (absent a protective order, the receipt of a waiver hereunder, or for any reason) the receiving Party
is nonetheless legally compelled to disclose such Confidential Information, the receiving Party may disclose such Confidential Information
without liability hereunder, but will in doing so make every effort to secure confidential treatment of any materials disclosed; or (ii)
disclosing, in a manner consistent with applicable Law, Confidential Information (other than data that is personally identifiable to a
particular person) to its attorneys, auditors, and other professional advisors in connection with services rendered by such advisors,
provided that such Party has confidentiality agreements with such professional advisors or such advisors owe professional confidentiality
obligations to the Party.

 

		8.5	In the event of any actual or suspected misuse, disclosure or loss of, or inability to account for, any
Confidential Information of the disclosing Party, the receiving Party promptly shall (i) notify the disclosing Party upon becoming aware
thereof; (ii) promptly furnish to the other Party full details of the unauthorized possession, use, or knowledge, or attempt thereof,
and use reasonable efforts to assist the other Party in investigating or preventing the reoccurrence of any unauthorized possession, use,
or knowledge, or attempt thereof, of Confidential Information; (iii) take such actions as may be necessary or reasonably requested by
the disclosing Party to minimize the violation; (iv) reimburse the disclosing Party for all Costs, losses and expenses actually incurred
by the disclosing Party; and (v) cooperate in all reasonable respects with the disclosing Party to minimize the violation and any damage
resulting therefrom.

 

		8.6	The Parties acknowledge and agree that all such Confidential Information in any form, and any copies and/or
extracts thereof, are and shall remain the sole and exclusive property of the disclosing Party (except to the extent such information
is the property of a Third Party). Upon the termination of this Agreement or as requested by the disclosing Party during the term of this
Agreement, the receiving Party shall promptly destroy or deliver to the disclosing Party all Confidential Information of the disclosing
Party, provided that each Party may keep such Confidential Information if and as long as required by any applicable Law or court or Governmental
Entity order (or as a result of any automatic electronic archive and back-up procedures) and provided further that a Party shall have
no obligation to destroy any Confidential Information that is subject to a claim, dispute, lawsuit, or subpoena or in any other circumstances
in which such Party reasonably believes that destruction of such Confidential Information would be unethical or unlawful. Subject to the
foregoing, if Confidential Information is destroyed by the receiving Party rather than returned to the disclosing Party, an officer duly
authorized to bind the receiving Party will provide a written certification of same to the disclosing Party.

 

     

     

    

 

		8.7	This section 8 shall remain in full force and effect notwithstanding any termination of this Agreement.

 

		9.	Liability

 

		9.1	Each Party shall be liable to the other Party for all costs, damages, expenses, and any other liabilities
of whatever nature arising out of or in connection with its (or any of its Contractor’s) respective performance or obligations under
this Agreement or any SOW or any other agreement or purchase order incorporating this Agreement or any SOW, which are actually incurred
by the other Party.

 

		9.2	SUBJECT TO SECTION 9.3, NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, NEITHER PARTY SHALL BE LIABLE
TO THE OTHER PARTY FOR ANY LOSS OF PROFIT, LOSS OF REVENUE, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSS, DAMAGE OR
EXPENSE INDIRECTLY ARISING UNDER THIS AGREEMENT OR AN SOW, INCLUDING FROM THE SERVICE RECIPIENT’S USE OF OR RELIANCE ON SERVICES
PROVIDED UNDER THIS AGREEMENT OR ANY SOW, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

		9.3	The limitations set forth in section 9.2 shall not apply to (i) breaches by either Party of its
obligations under sections 8 or 11, (ii) damages occasioned by the wilful misconduct or negligence of a Party, (iii) damages occasioned
by Service Provider’s failure to comply with applicable Laws, or (iv) any damages arising from a claim for which a Party seeks indemnification
pursuant to section 9.6.

 

		9.4	Service Provider’s nonperformance of its obligations under this Agreement or an SOW hereunder shall
be excused if and to the extent such nonperformance results from Service Recipient’s failure to perform its responsibilities hereunder.

 

		9.5	EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, SERVICE PROVIDER EXPRESSLY DISCLAIMS ANY WARRANTY, EXPRESS
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, NON-INTERRUPTION OF
USE, AND FREEDOM FROM PROGRAM ERRORS WITH RESPECT TO THE SERVICES.

 

     

     

    

 

		9.6	Insurance. So long as Service Provider is an Affiliate of Service Recipient, Service Provide shall not
be required to procure and maintain for the benefit of Service Recipient insurance policies with such coverage and in such amounts as
would otherwise be required in accordance with Service Recipient’s then-current sourcing policies, procedures and standards for
third-party service providers; provided, however, that Service Provider shall procure and maintain insurance in accordance with the preceding
standards not later than thirty (30) days after it ceases to be an Affiliate of Service Recipient.

 

		9.7	A Party will indemnify, defend and hold harmless the other Party, its Affiliates and their respective
officers, directors, employees, agents and representatives (collectively, “Indemnitees”), from and against the following
and any and all losses arising from or in connection with any of the following:

 

		·	Any claim that, if true, would arise from or be attributable to a breach
of Service Provider's obligations under section 8 (Confidentiality) and/or section 11 (Data Privacy and Security);

 

		·	Any claim that, if true, would arise from or be attributable to an intentional
tort, willful misconduct (including intentional breach of contract), unlawful conduct, or negligence of a Party (or any entity or person
for which that Party is responsible);

 

		·	Any claim that a Party’s performance under this Agreement has infringed
or misappropriated, any patent, copyright, trademark, trade secret or other Intellectual Proprietary Right of the other Party or any Third
Party; or

 

		·	Any claim for death or bodily injury, or the damage, loss or destruction of real or tangible personal
property of a Party or Third Parties (including employees of a Party) caused by the tortious conduct of the other Party, its personnel
or subcontractors.

 

		9.8	This section shall be applicable only if Service Recipient is not an Affiliate of Service Provider. Each
Party's total liability to the other, whether in contract or in tort (including breach of warranty, negligence and strict liability in
tort) shall be limited to an amount equal to the total charges paid and/or payable to Service Provider pursuant to this Agreement for
performance of the Services for the twelve (12) months prior to the month in which the most recent event giving rise to liability occurred.

 

		10.	Step-In Rights

 

		10.1	If Service Provider fails to perform any Service impacting a critical business function and does not restore
such critical business function to full functionality within the time period detailed in an applicable SOW but in no event later than
eight (8) hours, or fails to provide any such critical business function on more than two (2) occasions in a period as detailed in an
applicable SOW but in no event more than a rolling ten (10) day period, Service Recipient may, at its option, take control of the part
of Services impacting such critical business function and, in doing so, may take such other action as is reasonably necessary to restore
the critical business function, including engaging a Third Party service provider. Such step-in rights will continue until Service Provider
establishes to Service Recipient’s reasonable satisfaction that Service Provider is capable of providing the critical business function
and can resume providing the critical business function without business disruption to Service Recipient.

 

     

     

    

 

		10.2	With respect to Service Recipient’s exercise of step-in rights under section 10.1, Service
Provider shall cooperate fully with Service Recipient and its agents and provide all reasonable assistance at no charge to Service Recipient
to restore the critical business functions as soon as possible, including giving Service Recipient and its agents all requested access
to Service Provider’s service locations and systems, to the extent reasonably necessary to restore such critical business functions.
Service Provider may require that any Third Party that is to be provided such access agrees to protect the confidentiality of Service
Provider’s Confidential Information and Intellectual Property Rights.

 

		10.3	If Service Provider fails to provide any Services, the Fee on Service Provider’s invoice will be
adjusted in a manner such that Service Recipient is not responsible for the payment of any Fee (or other charges) for Services that Service
Provider fails to perform.

 

		10.4	Nothing in this section 10 limits Service Provider’s liability or Service Recipient’s
rights with respect to any default or nonperformance by Service Provider under this Agreement. Service Provider shall be responsible for
Service Recipient’s costs in exercising step-in rights as damages.

 

		11.	Data Privacy and Security

 

		11.1	Service Provider shall, at its own cost, Process Service Recipient Data only to the extent necessary to
provide the Services or as otherwise instructed by Service Recipient in writing. Service Provider agrees to comply with all applicable
Data Protection Laws, and to protect and maintain the privacy of such Service Recipient Data accordingly. Such compliance shall include,
Service Provider (i) not disclosing any Service Recipient Data to any Third Party except as expressly provided in this Agreement or otherwise
directed or authorized in writing by Service Recipient; (ii) ensuring that its employees and subcontractors who obtain or have access
to Service Recipient Data comply at all times with the Data Protection Laws and the applicable provisions of this Agreement; and (iii)
protecting and maintaining the security of all Service Recipient Data in Service Provider’s custody or under Service Recipient’s
control. Service Provider shall immediately report to Service Recipient any unauthorized disclosure or use of or any unauthorized access
to any Service Recipient Data in Service Provider’s custody or under Service Provider’s control. Where Service Recipient Data
consists of Employment Data, Service Provider shall comply and shall cause its personnel to comply, subject to applicable Law, with the
policy document titled, “Synchrony Bank Employment Data Protection Standards” and any standards issued thereunder,
which Service Provider acknowledges it has received as part of a separate data file.

 

     

     

    

 

		11.2	Data Security.

 

		11.2.1	Service Provider shall, upon request, provide the Service Recipient with all information pertaining to
its data security systems and procedures (physical, technological and organizational) reasonably required to assess the adequacy (in the
Service Recipient’s sole discretion) of such systems and procedures with respect to the Services.

 

		11.2.2	Service Provider shall comply and shall cause its personnel to comply, subject to applicable Law, with
the “Synchrony Bank Information Security Policy” and any standards issued thereunder, and such other data security policy(ies)
that the Parties agree in writing is applicable to the Services.

 

		11.2.3	Without limiting the foregoing, Service Provider shall implement and maintain physical, technical and
organizational measures to ensure the security and confidentiality of Service Recipient Data in order to prevent, among other things,
accidental, unauthorized or unlawful access, use, modification, disclosure, loss, or destruction of Service Recipient Data. The security
measures taken shall be in compliance with applicable Data Protection Laws and any applicable local data or IT security requirements,
and shall be adapted to the risks represented by the Processing and the nature of the Service Recipient Data to be Processed, having regard
to the state of the art and the cost of implementation.

 

		11.3	Service Provider represents, warrants and covenants that to the extent it provides any of the Service
Recipient Data to any of its suppliers, subcontractors and/or agents (such provision being necessary to Service Provider’s performance
of the Services), it shall maintain with such suppliers, subcontractors and/or agents during the Term contractual arrangements obligating
such Third Parties to implement and maintain physical, technical and organizational data security measures consistent with the obligations
placed on the Parties under this Agreement.

 

		11.4	Security Breach Notification, Communications, and Costs.

 

		11.4.1	Service Provider shall notify Service Recipient in the most expedient time possible and without unreasonable
delay of any Security Breach involving any Service Recipient Data. Service Provider shall also provide Service Recipient with a detailed
description of the Security Breach, the type of data that was the subject of the Security Breach, the identity of each affected person,
and any other information the Service Recipient may request concerning such affected persons and the details of the Security Breach, as
promptly as such information can be collected or otherwise becomes available.

 

		11.4.2	The Service Provider shall take action immediately to investigate the Security Breach and to identify,
prevent and mitigate the effects of any such Security Breach, and to carry out any recovery necessary to remedy the impact.

 

     

     

    

 

		11.4.3	Except as the Service Recipient may otherwise direct, Service Provider shall, at its sole cost and expense,
send out all Security Notices, provide all credit monitoring or other fraud alert services, and effect all other remedies to the extent
any of the foregoing are required by applicable Law in relation to any Security Breach or may be customary in the industry or required
under the Service Recipient’s existing policies or contractual commitments.

 

		11.4.4	To the extent permitted by applicable Law, Service Provider shall provide Service Recipient with reasonable
notice of, and the opportunity to comment on and approve, the content of all Security Notices prior to any publication or communication
thereof to any Third Party, except Service Recipient shall not have the right to reject any content in a Security Notice that Service
Provider must include in order to comply with applicable Law.

 

		11.4.5	Notwithstanding anything in this section 11 or this Agreement to the contrary, Service Recipient
and Service Provider shall cooperate with each other to ensure that Service Recipient provides Service Provider with only as much Service
Recipient Data as is required for Service Provider to provide the Services hereunder. If Service Recipient intends to deliver to Service
Provider more Service Recipient Data than is necessary for Service Provider to perform the Services and Service Provider, in light of
this section 11.4, does not wish to receive such Service Recipient Data, Service Recipient and Service Provider shall escalate
the matter to their respective relationship managers who shall, in good faith, attempt to resolve the issue, including, if appropriate,
by modification to this section 11.4 solely for the specific Service Recipient Data for which the issue arose.

 

		11.5	The Parties understand and agree that each may require the other to provide certain Personal Data such
as the name, address, telephone number, and e-mail address of representatives in transactions, and that each may store such data in databases
located and accessible globally by their personnel and use it for purposes reasonably related to the performance of this Agreement. Each
Party agrees that it will comply with all legal requirements associated with transferring any Personal Data, will not share the other’s
Personal Data beyond itself, its affiliates and its contractors, and shall use reasonable technical and organizational measures to ensure
that the other’s Personal Data is processed in conformity with applicable data protection Laws. Each Party may obtain a copy of
its Personal Data from the other and may submit updates and corrections to it by sending written notice in accordance with the “notice”
provision in this Agreement.

 

		12.	Notices

 

		12.1	Notices.

 

		12.1.1	All Notices shall be sent by either (a) hand delivery (against a signed receipt), (b) express overnight
courier with a reliable system for tracking delivery, or (c) electronic mail (so long as an automated return receipt is received by the
sender).

 

     

     

    

 

		12.1.2	Notices received by the recipient at its address below will be deemed given (i) on delivery, if delivered
personally or sent by overnight courier or (ii) when the sender receives an automated message confirming delivery, if sent by email, it
being agreed that the sender shall retain proof of transmission or delivery, as the case may be.

 

	
    Party & Title of Individual

     
	
    Address

     

	
    Service Provider:

     

     

     

     

    with a copy to:
	
    Synchrony Bank

    Attn: President

    170 West Election Road, Suite 125

    Draper, UT 84020

     

    Synchrony Bank

    Attn: General Counsel

    170 West Election Road, Suite 125

    Draper, UT 84020

     

	
     

    Service Recipient:

     

     

     

     

    with a copy to:

     
	
     

    Synchrony Financial

    Attn: President

    777 Long Ridge Road

    Stamford, CT 06927

     

    Synchrony Financial

    Attn: General Counsel

    777 Long Ridge Road

    Stamford, CT 06927

 

A Party named above
may change its Notice details upon giving Notice to the other Parties named above of the change in accordance with this section 12.1.
That Notice shall only be effective on the third (3rd) business day after the date that the Notice has been received in accordance with
section 12.1.3 below or such later date as may be specified in the Notice.

 

		12.1.3	Any Notice shall, in the absence of earlier receipt, be deemed to have been duly given as follows:

 

		(i)	if delivered personally, on delivery;

 

		(ii)	if sent by courier, on delivery; or

 

		(iii)	if emailed, when the sender receives an automated message confirming delivery.

 

		12.1.4	Any Notice given outside working hours in the place to which it is addressed shall be deemed not to have
been given until the start of the next period of working hours in such place.

 

     

     

    

 

		13.	Force Majeure

 

		13.1	No Party shall be held in breach of its obligation hereunder to the extent the performance or observance
of such obligation (except payment of Fees hereunder) is prevented or delayed by reason of act of God, war and other hostilities, civil
commotion, accident, strikes, lock-outs, trade disputes acts or restraints of governments, restrictions of imports or exports or any other
cause not within the control of the Party concerned.

 

		13.2	Where a Party is unable to comply with an obligation hereunder due to an event or circumstances referred
to in section 13.1 above, it shall forthwith notify the other Party (such other Party hereinafter referred to as the “Affected
Party”) of the nature and effect of such event or circumstance, and the Parties, where the same is practicable, shall use every
reasonable endeavor to minimize such effect and to comply with their respective obligations herein contained, as nearly as may be practicable
in their original form.

 

		13.3	In addition to rights as detailed in section 10, where such event or circumstance persists for
a period of six (6) months during which, in the reasonable opinion of the Affected Party, it is having a material adverse effect upon
the performance of this Agreement, then the Affected Party shall be entitled to terminate this Agreement as to the Party unable to perform,
by giving to such Party at least thirty (30) days’ prior written notice of its intention to do so. This notice provision may be
waived by mutual agreement of the Parties.

 

		13.4	This section 13 provides a procedure in addition to the rights of termination provided in section
7 above and, with the exception of the provisions on termination for breach referred to in section 7.3, does not limit the
rights of termination referred to in that section.

 

		14.	Agency

 

Except as otherwise provided, nothing
in this Agreement shall be construed to place a Party or its employees in the position of a partner, agent or employee of another Party
and no Party or its employees shall have the power to bind the other Party with respect to Third Parties. Each Party covenants and agrees
not to hold itself or its employees out as a partner, agent or employee of another Party with respect to this Agreement.

 

		15.	Assignment

 

This Agreement shall not be assignable
in whole or in part by either Party without the other Party’s written consent, which shall not be unreasonably withheld, and any
attempted assignment without such consent shall be void.

 

		16.	Governing Law and Disputes

 

		16.1	This Agreement will be governed by and construed in accordance with the laws of the State of New York,
without regard to any provision that would require or permit the application of a different jurisdiction’s law.

 

		16.2	At the written request of either Party, the Parties will initially attempt to resolve any dispute arising
under or relating to this Agreement through the informal means described in this section 16.2, and prior to arbitrating the dispute
as provided in section 16.3. Each Party will appoint a senior management representative, who will negotiate in good faith in an
effort to resolve the dispute. Formal proceedings (as provided in section 16.3) may not be commenced until the earlier of: (a)
the designated representatives agreeing that resolution through continued negotiation does not appear likely or (b) thirty (30) calendar
days having passed since the initial request to negotiate the dispute was made; provided, however, that a Party may file earlier to avoid
the expiration of any applicable limitations period, to preserve a superior position with respect to other creditors, or to apply for
interim or equitable relief.

 

     

     

    

 

		16.3	After the parties have exhausted the informal dispute resolution procedures provided in section 16.2,
any remaining question or dispute arising out of or relating to this Agreement will be settled by final and binding arbitration by the
American Arbitration Association and judgment on the award may be entered in any court having jurisdiction. There will be three arbitrators,
one selected by each Party, and the two so selected will select a third arbitrator. The third arbitrator will serve as chairman of the
arbitration. The seat of the arbitration will be Manhattan or such other location as the Parties may mutually agree. The arbitrators will
have no authority to award any damages that are excluded by the terms and conditions of this Agreement. The arbitration shall be conducted
(and the final opinion issued) in the English language. Either Party will have the right to apply at any time to a judicial authority
for appropriate injunctive or other interim or provisional relief, and will not by doing so be deemed to have breached its agreement to
arbitrate or to have affected the powers reserved to the arbitrators.

 

		16.4	Subject to section 16.3, the Parties agree that the State of New York courts shall have exclusive
jurisdiction to settle any disputes or claims arising out of this Agreement and subject to resolution by courts.

 

		17.	Intellectual Property

 

		17.1	Each Party is the owner of and shall retain all right, title and interest in and to its Prior Intellectual
Property. Except as expressly provided in section 17.3 of this Agreement, nothing contained in this Agreement shall give either
party any right, title or interest in any Prior Intellectual Property of the other party and neither party will make any representation
or do any act that may be taken to indicate that it has any right, title or interest in or to the Prior Intellectual Property of the other
party.

 

		17.2	Unless otherwise expressly provided in an SOW, Service Provider shall exclusively own all right, title
and interest in and to any Intellectual Property Rights arising from or created in connection with the Services (subject to any Prior
Intellectual Property of Service Provider incorporated therein) (the “Work Product.” In the event that any Work Product
is not deemed to be solely and exclusively owned by Service Recipient for any reason, Service Provider hereby assigns, and agrees to assign,
to Service Recipient, Service Provider’s entire right, title and interest in and to such Work Product and the Intellectual Property
Rights therein. Service Provider also agrees to execute such further documents and to perform such further acts, at Service Recipient’s
expense, as may be necessary to perfect the foregoing assignment and to protect Service Recipient’s rights in the Work Product.
In the event Service Provider fails or refuses to execute such documents, Service Provider hereby appoints Service Recipient as its attorney-in-fact
(this appointment to be irrevocable and a power coupled with an interest) to act on its behalf and to execute such documents.

 

     

     

    

 

		17.3	Unless otherwise expressly provided in an SOW, any of Service Provider’s Prior Intellectual Property
that is integrated into, or used with Work Product shall be owned by Service Provider.

 

		17.4	During any period in which Service Provider and Service Recipient are Affiliates, and notwithstanding
anything to the contrary in this section 17 or the Agreement, the terms, conditions and provisions hereof shall not be applicable to,
binding upon or otherwise operative in respect to the Parties; provided, however, that upon either Party ceasing to be an Affiliate of
the other, all terms, conditions and provisions of this section 17 shall immediately (and without further action by any Party) be binding
upon Service Provider and Service Recipient, shall be deemed to have been applicable to each Party as of the date on which the Parties
entered into the first agreement between them relating to the Services, and each shall be liable for the performance or nonperformance
of its obligations thereunder.

 

		18.	Delegation of Responsibilities

 

		18.1	Unless otherwise provided in section 18.2 below or an SOW, Service Provider shall be permitted
to subcontract any, or all, of its obligations under this Agreement to a Contractor. Such subcontracting to a Contractor pursuant to this
section 18 shall in no way release Service Provider from its obligations under this Agreement. Service Provider shall remain responsible
for acts, obligations, services and functions performed by Contractors to the same extent as if such acts, obligations, services and functions
were performed by Service Provider personnel, and for purposes of this Agreement, such work shall be deemed work performed by Service
Provider. Any reference to Service Provider under this Agreement shall be deemed to include its Contractors unless the context indicates
otherwise.

 

		18.2	In addition to any terms set forth in an SOW, Service Provider’s ability to delegate or subcontract
its obligations under this Agreement is subject to the following:

 

Service Provider may
not delegate or subcontract the performance of any substantial or material portions of the Services being provided to Service Recipient
without the express written consent of Service Recipient, which may be approved or disapproved in its sole discretion. Notwithstanding
the foregoing, it is understood and agreed that Service Provider may without Service Recipient’s approval (but with prior written
notice to Service Recipient) subcontract non-substantial or non-material portions of the Services, including by way of example and not
limitation, mailing or photocopying activities, provided that Service Provider remains fully responsible under this Agreement for the
performance of the Contractor as if Service Provider had performed the contracted services. Service Recipient may revoke its prior approval
of a Contractor and direct Service Provider to replace such Contractor if the Contractor’s performance is materially deficient,
good faith doubts exist concerning its ability to render future performance because of changes in its ownership, management, financial
condition or otherwise, or there have been material misrepresentations by or concerning the Contractor. Service Provider will manage,
supervise and provide direction to Service Provider personnel and cause them to comply with the obligations and restrictions applicable
to Service Provider under this Agreement. Service Provider shall monitor and is responsible for the acts and omissions of Service Provider
personnel under or relating to this Agreement.

 

     

     

    

 

		18.3	Each Contractor shall be engaged under written contracts with Service Provider on terms and conditions
consistent with the obligations provided in this Agreement, including section 8 (Confidentiality) and section 11 (Data Privacy
 & Security).

 

		18.4	Service Provider shall indemnify and hold harmless Service Recipient for any losses caused by a breach
of this Agreement arising from an act or omission of a Contractor of Service Provider’s. With respect to any Services performed
by a Contractor, Service Provider shall (i) implement adequate controls and monitoring of such performance, (ii) provide Service Recipient
with reasonable periodic reports as mutually agreed by the Parties regarding such Contractor performance of Services, and (iii) be liable
to Service Recipient for any non-performance of such Services by such Contractor.

 

		18.5	Any notice, correspondence or other form of correspondence transmitted by any Service Recipient customer
or client, including its card or accountholders, and received by Service Provider (or any of its Contractors) shall be forwarded to Service
Recipient within two (2) business days of receipt by electronic mail and express overnight courier.

 

		19.	Miscellaneous

 

		19.1	The Service Provider shall comply, subject to applicable Law, with all policies that the Parties identify
in an SOW as being applicable to the provision of the Services.

 

		19.2	With effect from the Effective Date, this Agreement, including any schedules and exhibits referred to
herein and attached hereto and any SOWs executed hereunder, each of which is incorporated herein for all purposes, constitutes the full
and entire understanding and agreement between the Parties with regard to the subject matter hereof and supersedes any prior agreements
currently in force between the Parties governing the Services, including the Prior Sub-Servicing Agreement and any SOW’s entered
into thereunder (each of which is incorporated herein for all purposes), unless otherwise agreed between the Parties.

 

		19.3	Except to the extent expressly provided herein, this Agreement (and each SOW hereunder) shall not be deemed
to create any rights in Third Parties, or to create any obligations of a Party to any such Third Parties. There are no Third Party beneficiaries
of this Agreement, whether intended, incidental, or otherwise.

 

		19.4	Each Party shall, at the request of the other Party, perform those actions, including executing additional
documents and instruments, reasonably necessary to give full effect to the terms of this Agreement or any SOW.

 

		19.5	The invalidity, illegality or unenforceability of any one or more of the provisions of this Agreement
will in no way affect any other provision which will remain in full force and effect.

 

		19.6	Regardless of any language into which this Agreement may be translated and/or thereafter executed, the
official, controlling and governing version of this Agreement shall be exclusively the English language version. The headings of particular
sections of this Agreement are inserted for convenience of reference only and shall in no way define, limit, expand, or otherwise affect
the construction or interpretation of any provision of this Agreement. The language of all parts of this Agreement shall in all cases
be construed as a whole according to its fair meaning and not strictly for or against either of the parties.

 

     

     

    

 

		19.7	Each provision herein shall be treated as a separate and independent clause, and the unenforceability
of any one clause shall in no way impair the enforceability of any of the other clauses of the Agreement. Moreover, if any provision contained
in this Agreement shall for any reason be held to be excessively broad as to scope, activity, subject, or otherwise unenforceable, such
provision shall be construed by the appropriate judicial body by limiting or reducing it or them so as to be enforceable to the maximum
extent compatible with the applicable law.

 

		19.8	All provisions of this Agreement related to confidentiality, data privacy or security; indemnification;
intellectual property rights; representations, warranties and/or covenants; non-solicitation; limitations on liability; record retention;
inspection or audit rights; and transition servicing shall expressly survive any termination or expiration of this Agreement.

 

		19.9	This Agreement may be modified or amended by an agreement in writing executed by an authorized representative
of each Party.

 

		19.10	This Agreement may be executed by the different Parties hereto on separate counterparts and by facsimile
or scanned (.pdf) signature, each of which when so executed and delivered shall be an original, but all of which together constitute one
and the same Agreement with the same effect as if all the signatures were upon the same instrument. A facsimile, scanned or telecopy signature
shall be as legally effective as an original signature.

 

		19.11	The provisions included in the Recitals section are intended to be a general introduction to this Agreement
and are not intended to expand the scope of the Parties' obligations under this Agreement or to alter the plain meaning of the terms of
this Agreement. However, to the extent the terms of this Agreement do not address a particular circumstance or are otherwise unclear or
ambiguous, such terms are to be interpreted so as to give full effect to the provisions in the Recitals section.

 

 

[Remainder of page intentionally left
blank]

 

     

     

    

 

 

IN WITNESS WHEREOF the Parties have caused
their duly authorized officers or representatives to sign this Agreement effective as stated herein.

 

 

Synchrony Bank (SERVICE PROVIDER)

170 Election Road, Suite 125

Draper, UT 84020

 

By:/s/ Kevin Oakes   

 

Name:Kevin Oakes

 

Title: Chief Procurement Officer

 

 

Synchrony Financial (SERVICE RECIPIENT)

777 Long Ridge Road

Stamford, CT 06927

 

By:/s/ Brian Wenzel

 

Name:Brian Wenzel

 

Title: Executive Vice President and Chief
Financial Officer

 

 

     

     

    

 

Schedule 1 

Defined Terms

 

The following are defined terms
in this Agreement:

 

		1.	“Affected Party” has the meaning provided in section 13.2.

 

		2.	“Affiliate” shall have the meaning attributed to it in 12 U.S.C. §§ 371c
and 371c-1 and 12 C.F.R. 223.2.

 

		3.	“Agreement” has the meaning provided in the preamble.

 

		4.	“Business Continuity Plan” means an applicable comprehensive business continuation
program, supporting certain existing Disaster Recovery Plans, that defines the recovery process to be followed by the Service Provider
to maintain critical business functions (including critical service providers and processes) with respect to the Services during an unexpected
business interruption.

 

		5.	“Business Critical Function” means and refers to functions that must be restored in
the event of a disruption to ensure Service Recipient’s ability to meet its regulatory responsibilities and/or continue its business
operations, in each case, is not significantly impaired.

 

		6.	“Confidential Information” shall mean all information, in any form: (i) that is furnished
to, obtained from, or disclosed to, directly or indirectly, the other Party under this Agreement and (ii) that is (A) marked or designated
in writing in a manner to indicate it is confidential, restricted, or with a similar designation or (B) of a nature that a reasonable
person would understand it to be confidential.

 

		7.	“Contractor” means an Affiliate or Third Party contractually obligated to provide services
to Service Provider.

 

		8.	“Controls” means, as to any Person, the power to direct or cause the direction of the
management and policies of such Person, whether through the ownership of voting securities, by contract or otherwise. The terms “Controlled
by” and “under common Control with” will have correlative meanings.

 

		9.	“Costs” mean all direct and indirect charges incurred by the Service Provider in providing
the Services including personnel expenses as well as other operational expenses.

 

		10.	“Data Protection Laws” means Laws relating to data privacy or data protection, such
as: (i) data protection, information security and privacy Laws, in the country where the Services are to be delivered; (ii) GLB; (iii)
HIPAA; and (iv) with respect to all countries other than those governed by the Laws in section 11, all Laws similar to or addressing
the same subject matter covered in section 11.

 

		11.	“Data Subject” means an identified or identifiable natural person.

 

     

     

    

 

		12.	“Disaster Recovery Plan” means an applicable plan that describes the process and procedures
required to be performed with respect to certain information technology in order to recover data in the event of a disaster.

 

		13.	“Effective Date” has the meaning provided in the preamble.

 

		14.	“Employment Data” means any information about an identified or identifiable individual
that is obtained in the context of such person’s working relationship with the Service Recipient or any Affiliate. Such persons
include, job applicants, employees (whether temporary or permanent) contingent workers, retirees, and former employees, as well as any
dependents or others whose Personal Data have been given to the Service Recipient or the Service Provider or any Affiliate by such persons.

 

		15.	“Fee” has the meaning ascribed to such term in section 3.1.

 

		16.	“GAAP” means generally accepted accounting principles, as in effect in the United States
from time to time

 

		17.	“GLB” means Title V of the Gramm-Leach-Bliley Financial Services Modernization Act
of 1999 and regulations promulgated under that act.

 

		18.	“Governmental Entity” means any domestic or foreign federal, national, state, provincial,
local, county or municipal government or supra-national, governmental, judicial, regulatory or administrative agency, department, commission
board, bureau, court or other authority, including the Federal Reserve, the Office of the Comptroller of the Currency, and any other regulatory
agency.

 

		19.	“HIPAA” means the Health Insurance Portability and Accountability Act of 1996, and
regulations promulgated under that act.

 

		20.	“Including” and its derivatives (such as “include” and “includes”)
mean “including, without limitation”. This term is as defined, whether or not capitalized in this Agreement.

 

		21.	“Intellectual Property Rights” shall mean, as provided or construed in any jurisdiction,
any and all: (i) rights associated with works of authorship, including copyrights, moral rights and mask-work rights; (ii) trademarks,
service marks, trade or business names, trade dress, symbols, logos, designs, design rights (whether registrable or otherwise), and other
source identifiers, whether registered, and the goodwill associated there; (iii) rights relating to know-how or trade secrets, including
ideas, concepts, methods, techniques, inventions (whether developed or reduced to practice); (iv) patents, designs, algorithms and other
industrial property rights; (v) other intellectual and industrial property rights of every kind and nature, however designated, whether
arising by operation of law, contract, license or otherwise; and (vi) registrations, initial applications (including intent to use applications),
renewals, extensions, continuations, divisions or reissues now or after in force (including any rights in any of the foregoing).

 

		22.	“Law” means any domestic or foreign federal, state, provincial or local statute, law
(including common law), ordinance, regulation, rule, code, or governmental order or decree, or any other requirement or rule of law.

 

     

     

    

 

		23.	“MSA Pass-Through Services” shall have the meaning provided to such term in section
3.7.

 

		24.	“Notice” means all notices, demands, consents or other communications made under or
in connection with the matters contemplated by this Agreement by any of the Parties to another Party.

 

		25.	“Party” or “Parties” has the meaning provided in the preamble.

 

		26.	“Person” means any natural person or entity including but not limited to any association,
branch, corporation, company, partnership, body corporate, limited liability company or group, and that person’s or entity’s
personal representatives, successors or permitted assigns.

 

		27.	“Personal Data” means any information relating to Data Subject, including, a Data Subject’s
name, address, telephone number, e-mail address, business contact information, social security number, driver’s license number,
financial account number or other financial information, or medical or health-related information.

 

		28.	“Prior Intellectual Property” means any Intellectual Property Rights owned by a Party
and that were in existence as of the Effective Date.

 

		29.	“Processing” (and its derivatives, such as “Process”) means any
operation or set of operations performed upon Service Recipient Data by Service Provider, whether or not by automatic means, such as collection,
recording, organization, storage, adaptation or alteration, retrieval, accessing, consultation, use, disclosure by transmission, dissemination,
or otherwise making available, alignment or combination, blocking, erasure, or destruction.

 

		30.	“Records” means full and true books and records kept in accordance with generally accepted
accounting principles, consistently applied, in respect of Services provided pursuant to this Agreement and any SOW.

 

		31.	“Security Breach” means any event involving an actual compromise of the security, confidentiality
or integrity of Service Recipient Data, including any unauthorized access or use, or loss or theft, of equipment containing Service Recipient
Data.

 

		32.	“Security Notices” means all filings, communications, notices, press releases or reports
related to any Security Breach.

 

		33.	“Service Provider” has the meaning provided in the preamble.

 

		34.	“Service Recipient” has the meaning provided in the preamble.

 

		35.	“Service Recipient Data” means Personal Data, Employment Data, financial data, and
all other information concerning the Service Recipient or any Affiliate, or its personnel, clients or customers, provided to Service Provider
by or on behalf of Service Recipient, or created by Service Provider based on information provided by or on behalf of Service Recipient.

 

     

     

    

 

		36.	“Services” means the particular services listed in an SOW to this Agreement, or any
such similar services as may be agreed from time to time between the Parties in writing.

 

		37.	“SOW” means any statement of work or other written agreement between the Parties which
details the Services to be provided pursuant to this Agreement.

 

		38.	“Tax” means any tax, levy, impost, duty or other charge or withholding of a similar
nature (including any penalty or interest payable in connection with any failure to pay or delay in paying any of the same).

 

		39.	“Third Party” means any Person who is not a Party hereunder.

 

		40.	“Transition Period” shall have the meaning provided in section 7.9 of this Agreement.

 

		41.	“Transition Services” shall have the meaning provided in section 7.9 of this
Agreement.

 

		42.	“VAT” shall mean any value added Tax, goods and services Tax or similar Tax, including
such Tax as may be levied in accordance with (but subject to derogation from) EC Directive 2006/112/EC (and other EC directives relating
to VAT) and/or local legislation imposing value added tax in the relevant jurisdiction.

 

 

     

     

    

 

Schedule 2

 

SERVICES AGREEMENT

FORM OF STATEMENT OF WORK

For

[SOW Title]

 

[Service Provider name here] (“Service Provider”)

and

[Service Recipient name here] (“Service Recipient”)

 

(collectively referred to as the “Parties”
and each a “Party”).

 

This Statement of Work (this “SOW”),
effective as of January 1, 2022 (the “SOW Effective Date”) is made by and between Service Provider and Service Recipient.
This SOW shall be subject to (and governed by) the terms and conditions of the Sub-Servicing Agreement effective as of January 1, 2022
by and between Service Provider and Service Recipient, as amended from time to time in accordance with the terms therein (the “AGREEMENT”),
and the terms of the Agreement are hereby incorporated herein by reference, subject to section 6 of this SOW. This SOW sets forth
the details for the Services described herein. Capitalized terms not defined in this SOW shall have the meanings ascribed to them in the
Agreement. All obligations set forth herein shall be for the benefit of the Service Recipient and can be enforced by the Service Recipient
against the Service Provider.

 

		1.	Term.This SOW shall be effective as of the SOW Effective Date and shall continue in force for
an initial term of one (1) year from the SOW Effective Date and shall thereafter renew automatically for additional one (1) year terms,
each commencing upon the expiration of the previous term, unless otherwise terminated in accordance with the express terms of the Agreement.

 

		2.	Services.The Service Provider agrees to and shall perform, upon request, any of the following
Services:

 

[Include here the specific
Services to be provided under this SOW.] 

 

2.1       Performance
Standards for the Services. (“Service Levels” or “Service Level Agreement”)

 

[Insert performance standards. Include
a detailed description of the quality standards, service level requirements, specifications and acceptance criteria of the Service.]

The Parties shall address any failure
by Service Provider to perform the Services in accordance with the Service Levels pursuant to the dispute resolutions procedures established
under section 16 (Governing Law & Disputes) of the Agreement.

 

2.2       Reports.
The following reports shall be provided by Service Provider at the identified frequency as part of the Services:

 

[Insert report list here.]

 

     

     

    

 

		3.	Location.Service may be performed at the premises of the Service Provider or the Service Recipient
or such other location in mutually agreed to by both Parties.

 

		4.	Payment.

 

a. Payment.
Payment shall be in accordance with the provisions of Section 3 of the Agreement.

 

b. Invoices.
The Service Provider shall invoice the Service Recipients for Services provided hereunder in accordance with the terms of the Agreement.

 

 

		5.	Amendments. All Amendments must be consistent with the terms and conditions of the governing Agreement.

 

		6.	TERMS OF THIS SOW THAT TAKE PRECEDENCE OVER THE TERMS OF THE AGREEMENT.

 

[Note: Pursuant to section 2.1
of the Agreement, if any provision of this SOW conflicts with the terms in the Agreement, that provision in this SOW will control only
if this section 6 expressly states that both Parties intend that the conflicting provision in the Agreement not apply. Thus,
all applicable terms of this SOW that conflict with a provision in the Agreement (including terms already identified above in the other
sections of this SOW) must be expressly identified in this section 6. If such terms are not also listed in this section 6,
they will not prevail over the conflicting terms in the Agreement.]

 

[Notwithstanding anything in the Agreement
to the contrary, including section 17 thereof, Service Provider shall own any Intellectual Property Rights arising from or created in
connection with its provision of the Services.]

 

     

     

    

 

 

IN WITNESS WHEREOF, the Parties hereto have caused
this SOW to be executed, effective as of the SOW Effective Date.

 

[SERVICE PROVIDER]

 

By:                               

 

Print Name:                           

 

Title:                            

 

 

[SERVICE RECIPIENT]

 

By:                              

 

Print Name:                             

 

Title: _______________

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00342-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00342-of-00352.parquet"}]]