Document:

EX-10.2

 Exhibit 10.2 

Execution Version 

AMENDED AND RESTATED PLEDGE AND SECURITY AGREEMENT 

THIS AMENDED AND RESTATED PLEDGE AND SECURITY AGREEMENT, dated as of the 11th day of October, 2017 (this “Agreement”),
is made by CRAWFORD & COMPANY, a Georgia corporation (“Crawford”), and by each of the undersigned Subsidiaries of Crawford and each other Subsidiary of Crawford that, after the date hereof, executes an
instrument of accession hereto substantially in the form of Exhibit C (a “Pledgor Accession”; the undersigned and such other Subsidiaries, collectively, together with Crawford, the “Pledgors”), in favor
of WELLS FARGO BANK, NATIONAL ASSOCIATION, as Administrative Agent for the Lenders party to the Credit Agreement referred to below (in such capacity, the “Administrative Agent”), for the benefit of the Secured Parties (as
hereinafter defined). Except as otherwise provided herein, capitalized terms used herein without definition have the meanings given to them in the Credit Agreement referred to below. 

RECITALS 

A.    Crawford, Crawford & Company Risk Services Investments Ltd., Crawford & Company (Canada) Inc. and
Crawford & Company (Australia) Pty. Ltd., as borrowers, the Lenders and the Administrative Agent are parties to a Credit Agreement, dated as of December 8th, 2011 (as amended, modified, restated or supplemented from time to time prior
to the date hereof, the “Existing Credit Agreement”), providing for the availability of certain credit facilities to each of the Borrowers upon the terms and conditions set forth therein. The Borrowers have requested, and the
Lenders and the Administrative Agent have agreed, to enter into an Amended and Restated Credit Agreement, dated as of the date hereof (as amended, modified, restated or supplemented from time to time, the “Credit Agreement”), which
amends and restates in its entirety the Existing Credit Agreement. 
 B.    Certain Pledgors and the Administrative
Agent are parties to that certain Pledge and Security Agreement, dated as of December 8, 2011 (as amended by the (i) Third Amendment to Credit Agreement, Amendment to Pledge and Security Agreement and Limited Waiver, dated as of
November 25, 2013, and (ii) Fourth Amendment to Credit Agreement, Second Amendment to Pledge and Security Agreement, Second Amendment to Guaranty Agreement and Limited Consent, dated as of November 28, 2014, the “Existing
Security Agreement”). 
 C.    As a condition to the extension of credit to the Borrowers under the Credit
Agreement, each Subsidiary of Crawford that is a party hereto as of the date hereof has entered into an Amended and Restated Guaranty Agreement, dated as of the date hereof (as amended, modified, restated or supplemented from time to time, the
“Guaranty Agreement”), pursuant to which each such Subsidiary has guaranteed to the Secured Parties the payment in full of the Obligations of the Borrowers under the Credit Agreement and the other Credit Documents. Additionally,
certain other Subsidiaries of Crawford may from time to time after the date hereof enter into the Guaranty Agreement, pursuant to which such Subsidiaries will guarantee to the Secured Parties the payment in full of the Obligations of the Borrowers
under the Credit Agreement and the other Credit Documents. 

 D.    It is a further condition to the extension of credit to each Borrower
under the Credit Agreement that the Pledgors shall have agreed, by executing and delivering this Agreement, which amends and restates in its entirety the Existing Security Agreement, to secure the payment in full of their respective obligations
under the Credit Agreement, the Guaranty Agreement and the other Credit Documents. The Secured Parties are relying on this Agreement in their decision to extend credit to each Borrower under the Credit Agreement, and would not enter into the Credit
Agreement without the execution and delivery of this Agreement by the Pledgors. 
 E.    The Pledgors will obtain
benefits as a result of the extension of credit to each Borrower under the Credit Agreement, which benefits are hereby acknowledged, and, accordingly, desire to execute and deliver this Agreement. 

STATEMENT OF AGREEMENT 

NOW, THEREFORE, in consideration of the foregoing and other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, to induce the Secured Parties to enter into the Credit Agreement and to induce the Lenders to extend credit to each Borrower thereunder, each Pledgor hereby agrees as follows: 

ARTICLE I 
 DEFINITIONS

 1.1    Defined Terms. The following terms that are defined in the UCC (as hereinafter defined) are used in
this Agreement as so defined (and, in the event any such term is defined differently for purposes of Article 9 of the UCC than for any other purpose or purposes of the UCC, the Article 9 definition shall govern): Account, As-Extracted Collateral, Chattel Paper, Commercial Tort Claim, Commodity Account, Commodity Intermediary, Deposit Accounts, Documents, Electronic Chattel Paper, Equipment, Fixtures, General Intangibles, Goods,
Instruments, Inventory, Investment Property, Letter-of-Credit Rights, Record, Securities Account, Securities Intermediary, Software, Supporting Obligations and Tangible
Chattel Paper. In addition, the following terms have the meanings set forth below: 
 “Collateral” has the meaning given to
such term in Section 2.1. 
 “Collateral Accounts” has the meaning given to such term in
Section 6.3. 
 “Contracts” means, collectively, all rights of each Pledgor under all leases,
contracts and agreements to which such Pledgor is now or hereafter a party, including, without limitation, all rights, privileges and powers under Ownership Agreements and Licenses, together with any and all extensions, modifications, amendments and
renewals of such leases, contracts and agreements and all rights of such Pledgor to receive moneys due or to become due thereunder or pursuant thereto and to amend, modify, terminate or exercise rights under such leases, contracts and agreements.

  
 2 

 “Copyright Collateral” means, collectively, all Copyrights and Copyright
Licenses to which any Pledgor is or hereafter becomes a party and all other General Intangibles embodying, incorporating, evidencing or otherwise relating or pertaining to any Copyright or Copyright License, in each case whether now owned or
existing or hereafter acquired or arising. 
 “Copyright License” means any agreement now or hereafter in effect granting
any right to any third party under any Copyright now or hereafter owned by any Pledgor or which any Pledgor otherwise has the right to license, or granting any right to any Pledgor under any property of the type described in the definition of
Copyright herein now or hereafter owned by any third party, and all rights of any Pledgor under any such agreement. 

“Copyrights” means, collectively, all of each Pledgor’s copyrights, copyright registrations and applications for
copyright registration, whether under the laws of the United States or any other country or jurisdiction, including all recordings, supplemental registrations and derivative or collective work registrations, and all renewals and extensions thereof,
in each case whether now owned or existing or hereafter acquired or arising. 
 “Excluded Accounts” has the meaning given
to such term in Section 2.1. 
 “License” means any Copyright License, Patent License or
Trademark License. 
 “Mobile Goods” means, collectively, all of each Pledgor’s motor vehicles, tractors, trailers,
aircraft, rolling stock and other like property, whether or not the title thereto is governed by a certificate of title or ownership, in each case whether now owned or existing or hereafter acquired. 

“Ownership Agreement” means any partnership agreement, joint venture agreement, limited liability company operating
agreement, stockholders agreement or other agreement creating, governing or evidencing any such capital stock or equity interests and to which any Pledgor is now or hereafter becomes a party, as any such agreement may be amended, modified,
supplemented, restated or replaced from time to time. 
 “Patent Collateral” means, collectively, all Patents and all
Patent Licenses to which any Pledgor is or hereafter becomes a party and all other General Intangibles embodying, incorporating, evidencing or otherwise relating or pertaining to any Patent or Patent License, in each case whether now owned or
existing or hereafter acquired or arising. 
 “Patent License” means any agreement now or hereafter in effect granting to
any third party any right to make, use or sell any invention on which a Patent, now or hereafter owned by any Pledgor or which any Pledgor otherwise has the right to license, is in existence, or granting to any Pledgor any right to make, use or sell
any invention on which property of the type described in the definition of Patent herein, now or hereafter owned by any third party, is in existence, and all rights of any Pledgor under any such agreement. 

“Patents” means, collectively, all of each Pledgor’s letters patent, whether under the laws of the United States or any
other country or jurisdiction, all recordings and registrations thereof and applications therefor, including, without limitation, the inventions and improvements described therein, and all reissues, continuations, divisions, renewals, extensions,
substitutions and continuations-in-part thereof, in each case whether now owned or existing or hereafter acquired or arising. 

  
 3 

 “Permitted Accounts” means deposit accounts, securities accounts or commodities
accounts of any Pledgor; provided that the aggregate balance in all such accounts does not exceed $2,000,000. 
 “Permitted Hedge
Agreement” means any Hedge Agreement that is required or permitted by the Credit Agreement to be entered into by any Consolidated Entity. 

“Pledged Interests” means, collectively, (i) all of the issued and outstanding shares, interests or other equivalents of
capital stock of each Person that is a direct Subsidiary of any Pledgor as of the date hereof or that becomes a direct Subsidiary of any Pledgor at any time after the date hereof, at any time now or hereafter owned by any Pledgor, whether voting or non-voting and whether common or preferred; (ii) all partnership, joint venture, limited liability company or other equity interests in each Person not a corporation that is a direct Subsidiary of any Pledgor
as of the date hereof or that becomes a direct Subsidiary of any Pledgor at any time after the date hereof, at any time now or hereafter owned by any Pledgor; (iii) all options, warrants and other rights to acquire, and all securities
convertible into, any of the foregoing; (iv) all rights to receive interest, income, dividends, distributions, returns of capital and other amounts (whether in cash, securities, property, or a combination thereof), and all additional stock,
warrants, options, securities, interests and other property, from time to time paid or payable or distributed or distributable in respect of any of the foregoing (but subject to the provisions of Section 5.3), including,
without limitation, all rights of such Pledgor to receive amounts due and to become due under or in respect of any Ownership Agreement or upon the termination thereof; (v) all rights of access to the books and records of any such Person; and
(vi) all other rights, powers, privileges, interests, claims and other property in any manner arising out of or relating to any of the foregoing, of whatever kind or character (including any tangible or intangible property or interests
therein), and whether provided by contract or granted or available under applicable law in connection therewith, including, without limitation, such Person’s right to vote and to manage and administer the business of any such Subsidiary
pursuant to any applicable Ownership Agreement, in each case together with all certificates, instruments and entries upon the books of financial intermediaries at any time evidencing any of the foregoing. Notwithstanding the foregoing or anything to
the contrary contained herein or in any other Credit Document, no Capital Stock issued by LWI or any of its Subsidiaries (or any interest or right related thereto of any type described in clauses (iii) through (vi) above) shall be deemed
to constitute Pledged Interests or any other Collateral. 
 “Proceeds” has the meaning given to such term in
Section 2.1. 
 “Secured Parties” means, collectively, the Lenders (including the Issuing Banks
and the Swingline Lender in their capacities as such), the Hedge Parties, the Cash Management Banks and the Administrative Agent. 

“Termination Requirements” means (i) the payment in full in cash of the Secured Obligations (as defined in
Section 2.2) (other than contingent and indemnification obligations not then due and payable and other than Obligations described in the following clause (iii), except as expressly set forth therein), (ii) the
termination of the Commitments and the termination or expiration of all Letters of Credit under the Credit Agreement and (iii) the termination of, and settlement of all obligations of all Consolidated Entities under, all Permitted

  
 4 

 
Hedge Agreements to which any Hedge Party is a party and all Cash Management Agreements to which any Cash Management Bank is a party to the extent the terms of such Permitted Hedge Agreements and
Cash Management Agreements expressly require the termination thereof or settlement of the obligations of any Consolidated Entity thereunder as a result of the termination of the Credit Agreement. 

“Trademark Collateral” means, collectively, all Trademarks and Trademark Licenses to which any Pledgor is or hereafter
becomes a party and all other General Intangibles embodying, incorporating, evidencing or otherwise relating or pertaining to any Trademark or Trademark License, in each case whether now owned or existing or hereafter acquired or arising. 

“Trademark License” means any agreement now or hereafter in effect granting any right to any third party under any Trademark
now or hereafter owned by any Pledgor or which any Pledgor otherwise has the right to license, or granting any right to any Pledgor under any property of the type described in the definition of Trademark herein now or hereafter owned by any third
party, and all rights of any Pledgor under any such agreement. 
 “Trademarks” means, collectively, all of each
Pledgor’s trademarks, service marks, trade names, corporate and company names, business names, logos, trade dress, trade styles, other source or business identifiers, designs and general intangibles of a similar nature, whether under the laws
of the United States or any other country or jurisdiction, all recordings and registrations thereof and applications therefor, all renewals, reissues and extensions thereof, all rights corresponding thereto, and all goodwill associated therewith or
symbolized thereby, in each case whether now owned or existing or hereafter acquired or arising. 
 “UCC” means the Uniform
Commercial Code as the same may be in effect from time to time in the State of New York; provided that if, by reason of applicable law, the validity, attachments, perfection (or opposability), effect of perfection or non-perfection or priority of any security interest in any Collateral granted under this Agreement or any other Credit Document is governed by the Uniform Commercial Code as in effect in another jurisdiction or by
any other personal property security laws of any other jurisdiction, then as to the validity, attachment, perfection (or opposability), effect of perfection or of non-perfection or priority, as the case may
be, of such security interest, “UCC” shall include the Uniform Commercial Code or such other personal property security laws as in effect from time to time in such other jurisdiction. 

1.2    Other Terms; Construction. All terms in this Agreement that are not capitalized shall, unless the context
otherwise requires, have the meanings provided by the UCC to the extent the same are used or defined therein. 

  
 5 

 ARTICLE II 

CREATION OF SECURITY INTEREST 

2.1    Pledge and Grant of Security Interest. Each Pledgor hereby pledges, assigns and delivers to the
Administrative Agent, for the ratable benefit of the Secured Parties, and grants to the Administrative Agent, for the ratable benefit of the Secured Parties, a Lien upon and security interest in, all of such Pledgor’s right, title and interest
in and to the following property and assets of such Pledgor, in each case whether now owned or existing or hereafter acquired or arising and wherever located (collectively, the “Collateral”): 

(i)    all Accounts; 

(ii)    all As-Extracted Collateral; 

(iii)    all Chattel Paper; 

(iv)    the Commercial Tort Claims (if any) set forth on Annex I hereto; 

(v)    all Contracts; 

(vi)    all Copyright Collateral; 

(vii)    all Deposit Accounts; 

(viii)    all Documents; 

(ix)    all Equipment; 

(x)    all Fixtures; 

(xi)    all General Intangibles; 

(xii)    all Goods; 

(xiii)    all Instruments; 

(xiv)    all Inventory; 

(xv)    all Investment Property; 

(xvi)    all
Letter-of-Credit Rights; 

(xvii)    all Patent Collateral; 

(xviii)    all Pledged Interests; provided, however, that, (A) the Pledged Interests of
any Pledgor in a Foreign Subsidiary (excluding any Foreign Subsidiary Borrower but including any Disregarded Foreign Subsidiary that is not a Foreign Subsidiary Borrower) shall not exceed 65% of all voting Capital Stock of such Foreign Subsidiary,
and (B) with respect to any Foreign Subsidiary Borrower or any Foreign Subsidiary Holding Company, only 65% of the Pledged Interests issued thereby shall secure the U.S. Obligations (but nothing in this clause (xviii) limits the Pledged
Interests issued by Foreign Subsidiary Borrowers or Foreign Subsidiary Holding Companies that secure the Foreign Subsidiary Obligations); 

(xix)    all Software; 

  
 6 

 (xx)    all Supporting Obligations; 

(xxi)    all Trademark Collateral; 

(xxii)    all cash, cash equivalents and money of such Pledgor, wherever held; 

(xxiii)    to the extent not covered or not specifically excluded by clauses (i) through
(xxii) above, all of such Pledgor’s other personal property; 
 (xxiv)    all Records
evidencing or relating to any of the foregoing or that are otherwise necessary or useful in the collection thereof; 

(xxv)    all accessions, additions, attachments, improvements, modifications and upgrades to, replacements
of and substitutions for any of the foregoing; and 
 (xxvi)    any and all proceeds, as defined in the
UCC, products, rents, royalties and profits of or from any and all of the foregoing and, to the extent not otherwise included in the foregoing, (w) all payments under any insurance (whether or not the Administrative Agent is the loss payee
thereunder), indemnity, warranty or guaranty with respect to any of the foregoing Collateral, (x) all payments in connection with any requisition, condemnation, seizure or forfeiture with respect to any of the foregoing Collateral, (y) all
claims and rights (but not obligations) to recover for any past, present or future infringement or dilution of or injury to any Copyright Collateral, Patent Collateral or Trademark Collateral, and (z) all other amounts from time to time paid or
payable under or with respect to any of the foregoing Collateral (collectively, “Proceeds”). For purposes of this Agreement, the term “Proceeds” includes whatever is receivable or received when Collateral or Proceeds are
sold, exchanged, collected or otherwise disposed of, whether voluntarily or involuntarily. 
 Notwithstanding the foregoing, the Administrative Agent may,
in its sole discretion, reject or refuse to accept for credit toward payment of the Secured Obligations any Collateral that is an Account, Instrument, Chattel Paper, lease or other obligation or property of any kind due or owing from or belonging to
a Sanctioned Person. 
 Notwithstanding anything to the contrary contained herein or in any other Security Document, Collateral shall not include
(i) owned or leased Realty, (ii) any Pledged Interests issued by a Foreign Subsidiary that constitutes an Immaterial Subsidiary or any Pledged Interests (including, without limitation, any Pledged Interests constituting Investment
Property, General Intangibles or Proceeds) to the extent excluded from Collateral pursuant to Section 2.1(xviii) above, (iii) any property the grant of a security interest in which is (A) prohibited by any
Requirement of Law of a Governmental Authority or (B) requires consent not obtained from any Governmental Authority pursuant to such Requirement of Law, (iv) any contract, agreement, license, permit or intellectual property to the extent
that such grant of a security interest therein is prohibited by, or constitutes a breach or default under or results in the termination of such contract, agreement, license, permit, intellectual property, or other document evidencing or giving rise
to such contract, agreement, license, permit or intellectual property, (v) any Investment Property or Pledged Interest or General Intangibles constituting Pledged Interests issued by Persons other than Subsidiaries to the extent that such grant
of a security interest therein is prohibited under 

  
 7 

 
any applicable shareholder agreement or similar agreement or organizational document, except in each case under clause (iii), (iv) or (v) to the extent that such Requirement of Law or the
applicable provision of such contract, license, agreement, permit or other document or shareholder or similar agreement or organizational document is ineffective under applicable law, (vi) any Mobile Goods, (vii) any intent-to-use US trademark application for which an amendment to allege use or statement of use has not been filed and accepted by the US Patent and Trademark Office and that
would otherwise be deemed invalidated, cancelled or abandoned due to the grant of a security interest thereon (provided that each intent-to-use application shall be
considered Collateral immediately and automatically upon such filing and acceptance), (viii) any deposit account or securities account specifically used as a payroll account, a benefit account, a trust and similar customer account, a fiduciary
account, an escrow account or a tax payment account (all of the accounts described in this clause (viii), the “Excluded Accounts”), and (ix) any assets that the Administrative Agent, in its sole discretion, agrees in writing
after the date hereof that (A) the cost of obtaining the Lien therein is excessive in relation to the value of the Lien to afforded thereby or (B) obtaining a Lien therein is not commercially practical. 

2.2    Security for Secured Obligations. This Agreement and the Collateral secure the full and prompt payment, at
any time and from time to time as and when due (whether at the stated maturity, by acceleration or otherwise), of (i) in the case of Crawford, all Obligations of Crawford under the Credit Agreement and the other Credit Documents, including,
without limitation, all principal of and interest on the Loans, all Reimbursement Obligations, all fees, expenses, indemnities and other amounts payable by each Borrower under the Credit Agreement or any other Credit Document (including interest
accruing after the filing of a petition or commencement of a case by or with respect to any Borrower seeking relief under any Debtor Relief Law, specifically including, without limitation, the Bankruptcy Code and any fraudulent transfer and
fraudulent conveyance laws, whether or not the claim for such interest is allowed in such proceeding), and all obligations of any Consolidated Entity to any Hedge Party under any Permitted Hedge Agreement, and all obligations any Consolidated Entity
to any Cash Management Bank under any Cash Management Agreement, and (ii) in the case of each other Pledgor, all of its liabilities and obligations as a Guarantor (as defined in the Guaranty Agreement) in respect of the Obligations; and in each
case under clause (i) or (ii) above, (x) all such liabilities and obligations that, but for the operation of the automatic stay under Section 362(a) of the Bankruptcy Code, would become due, and (y) all fees, costs and expenses
payable by the Pledgors under Section 8.1, in each case under clause (i) or (ii) above whether now existing or hereafter created or arising and whether direct or indirect, absolute or contingent, due or to become due
(the liabilities and obligations of the Pledgors described in this Section 2.2, collectively, the “Secured Obligations”). 

ARTICLE III 

REPRESENTATIONS AND WARRANTIES 

Each Pledgor represents and warrants as follows: 

3.1    Ownership of Collateral. Each Pledgor owns, or has valid rights as a lessee or licensee with respect to, all
Collateral purported to be pledged by it hereunder, free and clear of any Liens except for the Liens granted to the Administrative Agent, for the benefit of the 

  
 8 

 
Secured Parties, pursuant to this Agreement, and except for other Permitted Liens. To the knowledge of each Pledgor, no security agreement, financing statement or other public notice with respect
to all or any part of the Collateral is on file or of record in any government or public office, and no Pledgor has filed or consented to the filing of any such statement or notice, except (i) UCC financing statements naming the Administrative
Agent as secured party, (ii) security instruments filed in the U.S. Copyright Office or the U.S. Patent and Trademark Office naming the Administrative Agent as secured party, (iii) filings with respect to which termination statements and
other necessary releases have been delivered to the Administrative Agent for filing, and (iv) as may be otherwise permitted by the Credit Agreement, including, without limitation, with respect to Permitted Liens. 

3.2    Security Interests; Filings. This Agreement, together with (i) the filing, with respect to each
Pledgor, of duly completed UCC financing statements naming such Pledgor as debtor, the Administrative Agent as secured party, and describing the Collateral, in the jurisdictions set forth with respect to such Pledgor on Annex A hereto,
(ii) to the extent required by applicable law, the filing, with respect to each relevant Pledgor, of duly completed and executed assignments in the forms set forth as Exhibits A and B with the U.S. Copyright Office or the U.S.
Patent and Trademark Office, as appropriate, with regard to registered Copyright Collateral, Patent Collateral and Trademark Collateral of such Pledgor, as the case may be, (iii) in the case of uncertificated Pledged Interests that constitute
Collateral consisting of capital stock constituting securities under Article 8 of the UCC, registration of transfer thereof to the Administrative Agent on the issuer’s books or the execution by the issuer of a control agreement satisfying
the requirements of Section 8-106 (or its successor provision) of the UCC, and (iv) the delivery to the Administrative Agent of all stock certificates and Instruments included in the Collateral (and assuming continued possession thereof by
the Administrative Agent), creates, and at all times shall constitute, a valid and perfected security interest in and Lien upon the Collateral in favor of the Administrative Agent, for the benefit of the Secured Parties, to the extent a security
interest therein can be perfected by such filings or possession, as applicable, superior and prior to the rights of all other Persons therein (except for Permitted Liens), and no other or additional filings, registrations, recordings or actions are
or shall be necessary or appropriate in order to maintain the perfection and priority of such Lien and security interest, other than (x) actions required with respect to Collateral of the types excluded from Article 9 of the UCC or from
the filing requirements under such Article 9 by reason of Section 9-109, 9-309 or 9-310 of the UCC and other than continuation statements required under the
UCC, (y) other than as set forth in clause (z) below, any filings, recordations, notices or other actions outside of the United States that are necessary or desirable to be taken with respect to the granting or perfection of security
interests or Liens in any of the Collateral or otherwise with respect to the performance of any obligations of any Pledgor hereunder, and (z) with respect to Crawford UK Holdco and Crawford & Company Adjusters Limited, presentation of
the particulars of this Agreement to the Registrar of Companies pursuant to section 860 of the United Kingdom Companies Act 2006 within the period of 21 days beginning with the day after the date of the execution and delivery of this Agreement,
together with a certified copy of this Agreement and fee. 
 3.3    Locations. Annex B lists, as to
each Pledgor, (i) its exact legal name, (ii) the jurisdiction of its incorporation or organization, its federal tax identification number, and (if applicable) its organizational identification number and (iii) the addresses of its
chief executive 

  
 9 

 
office, which is the location of all material original invoices, ledgers, Chattel Paper, Instruments and other records or information evidencing or relating to the Collateral of such Pledgor, in
each instance except for any changes thereto made in accordance with the provisions of Section 4.2. Except as may be otherwise noted therein, all locations identified in Annex B are either leased or owned by the
applicable Pledgor. As of the Closing Date, no Pledgor (x) presently conducts business under any prior or other corporate or company name or under any trade or fictitious names, except as indicated beneath its name on Annex B,
(y) has entered into any contract or granted any Lien within the past five years under any name other than its legal corporate name or a trade or fictitious name indicated on Annex B, or (z) has filed any tax return under any
name other than its exact legal name, except as indicated beneath its name on Annex B. 

3.4    Authorization; Consent. No authorization, consent or approval of, or declaration or filing with, any
Governmental Authority (including, without limitation, any notice filing with state tax or revenue authorities required to be made by account creditors in order to enforce any Accounts in such state) is required for, and no statutory or regulatory
restrictions, prohibitions or limitations exist on, the valid execution, delivery and performance by any Pledgor of this Agreement, the grant by it of the Lien and security interest in favor of the Administrative Agent provided for herein, or the
exercise by the Administrative Agent of its rights and remedies hereunder, except for (i) the filings described in Section 3.2, (ii) in the case of Accounts that constitute Collateral owing from any federal
governmental agency or authority, the filing by the Administrative Agent of a notice of assignment in accordance with the federal Assignment of Claims Act of 1940, as amended, (iii) in the case of Pledged Interests that constitute Collateral,
such filings and approvals as may be required in connection with a disposition of any such Pledged Interests by laws affecting the offering and sale of securities generally, and (iv) in the case of the exercise of any rights and remedies under
this Agreement in relation to the Pledged Interests issued by the UK Borrower or any direct or indirect parent company of the UK Borrower, any obligation to seek or obtain the prior approval of and/or notify the UK Financial Conduct Authority and
the UK Prudential Regulation Authority (or any successor or replacement authority (or any other regulator to which the relevant entity becomes subject)) pursuant to Part XII of the UK Financial Services and Markets Act 2000 (headed “Control
over Authorised Persons”). 
 3.5    No Contractual Restrictions. There are no contractual restrictions on
any Pledgor’s ability to grant such Lien and security interest. 
 3.6    Accounts. Each Account is, or at
the time it arises will be, (i) if such Account is material to the Pledgors, a bona fide, valid and legally enforceable indebtedness of the account debtor according to its terms, arising out of or in connection with the sale, lease or
performance of Goods or services by the Pledgors or any of them, and (ii) not evidenced by any Tangible Chattel Paper or other Instrument with a face amount in excess of $500,000 unless such Tangible Chattel Paper or other Instrument has been
duly endorsed to the order of the Administrative Agent and delivered to the Administrative Agent to be held as Collateral hereunder. To the knowledge of each Pledgor, there are no facts, events or occurrences that would in any way impair the
validity or enforcement of any material Accounts except as set forth above. 

  
 10 

 3.7    Pledged Interests. As of the date hereof, the Pledged Interests
required to be pledged hereunder by each Pledgor consist of the number and type of shares of capital stock (in the case of issuers that are corporations) or the percentage and type of other equity interests (in the case of issuers other than
corporations) as described beneath such Pledgor’s name in Annex C. All of such Pledged Interests have been duly and validly issued and are fully paid and nonassessable (or, in the case of partnership, limited liability company or
similar Pledged Interests, not subject to any capital call or other additional capital requirement) and not subject to any preemptive rights, warrants, options or similar rights or restrictions in favor of third parties or any contractual or other
restrictions upon transfer. As to each issuer thereof, the Pledged Interests pledged hereunder constitute 100% of the outstanding capital stock of or other equity interests in such issuer, except as set forth in Annex C. 

3.8    Intellectual Property. Annexes D, E and F correctly set forth all Copyrights,
Patents and Trademarks registered with the U.S. Copyright Office or the U.S. Patent and Trademark Office owned by any Pledgor as of the date hereof (and as amended from time to time pursuant to Section 4.7) and used or
proposed to be used in its business. Each such Pledgor owns or possesses the valid right to use all Copyrights, Patents and Trademarks necessary for the conduct of its business; all registrations therefor have been validly issued under applicable
law and are in full force and effect; no claim has been made in writing or, to the knowledge of such Pledgor, orally, that any of such Copyrights, Patents or Trademarks is invalid or unenforceable or violates or infringes the rights of any other
Person, and, to the knowledge of such Pledgor, there is no such violation or infringement in existence; and to the knowledge of such Pledgor, no other Person is presently infringing upon the rights of the applicable Pledgor with regard to any of
such Copyrights, Patents or Trademarks. 
 3.9    Deposit Accounts. Annex G lists, as of the date
hereof, all Deposit Accounts maintained by any Pledgor (other than Excluded Accounts), and lists in each case the name in which the account is held, the name of the depository institution, the account number, and a description of the type or purpose
of the account. 
 3.10    Securities and Commodity Accounts. Annex H lists, as of the date hereof,
all Securities Accounts and Commodity Accounts maintained by any Pledgor (other than Excluded Accounts) with any Securities Intermediary or Commodity Intermediary, and lists in each case the name in which the account is held, the name of the
Securities Intermediary or Commodity Intermediary, the account number, and a description of the type or purpose of the account. 

3.11    Documents of Title. As of the date hereof, no bill of lading, warehouse receipt or other Document or
Instrument of title is outstanding with respect to any Collateral other than Inventory in transit in the ordinary course of business to a location set forth on Annex B or to a customer of a Pledgor. 

3.12    Commercial Tort Claims. Annex I lists, as of the date hereof and to the knowledge of each
Pledgor, all Commercial Tort Claims in its favor in excess of $5,000,000 existing in favor of any Pledgor. 

  
 11 

 ARTICLE IV 

COVENANTS 

4.1    Use and Disposition of Collateral. So long as no Event of Default shall have occurred and be continuing,
each Pledgor may, in any lawful manner not inconsistent with the provisions of this Agreement and the other Credit Documents, use, control and manage the Collateral in the operation of its businesses, and receive and use the income, revenue and
profits arising therefrom and the Proceeds thereof, in the same manner and with the same effect as if this Agreement had not been made; provided, however, that no Pledgor will sell or otherwise dispose of, grant any option with respect
to, or mortgage, pledge or grant any Lien with respect to any of the Collateral or any interest therein, except for the security interest created in favor of the Administrative Agent hereunder and except as may be otherwise permitted in accordance
with the terms of this Agreement and the Credit Agreement (including any applicable provisions therein regarding delivery of proceeds of sale or disposition to the Administrative Agent). 

4.2    Change of Name, Locations, etc. No Pledgor will (i) change its name, identity or organizational type,
(ii) change its chief executive office from the location thereof listed on Annex B, (iii) change the jurisdiction of its incorporation or organization from the jurisdiction listed on Annex B (whether by merger or
otherwise), (iv) file any document with the Internal Revenue Service using any name other than its exact legal name listed on Annex B, or (v) move any original invoices, ledgers, Chattel Paper, Instruments and other books,
records or information evidencing or relating to the Collateral of such Pledgor, to a location not listed on Annex B, or keep or maintain any such Collateral or books, records or other information at a location not listed on
Annex B, unless in each case such Pledgor has (1) given ten Business Days’ (or such shorter period as the Administrative Agent may agree) prior written notice to the Administrative Agent of its intention to do so, together with
information regarding any such new location and such other information in connection with such proposed action as the Administrative Agent may reasonably request, and (2) delivered to the Administrative Agent at least three Business Days (or
such shorter period as the Administrative Agent may agree) prior to any such change or removal such documents, instruments and financing statements as may be required by the Administrative Agent, all in form and substance satisfactory to the
Administrative Agent, paid all necessary filing and recording fees and taxes, and taken all other actions reasonably requested by the Administrative Agent, in order to perfect and maintain the Lien upon and security interest in the Collateral
provided for herein in accordance with the provisions of Section 3.2. 

4.3    Accounts. Unless notified otherwise by the Administrative Agent in accordance with the terms hereof, each
Pledgor shall endeavor to collect its Accounts and all amounts owing to it thereunder in accordance with business practices consistent with the historical business practices of such Pledgor as of the date hereof. At any time after the occurrence and
during the continuance of an Event of Default, each Pledgor shall promptly (and in any event within ten Business Days) notify the Administrative Agent in writing of Accounts, General Intangibles or Chattel Paper that constitutes Collateral that
constitute claims against a federal governmental agency or authority and, upon request of the Administrative Agent but only to the extent not prohibited by the terms of the contract with the federal governmental agency or authority related thereto
or Requirements of Law, such Pledgor shall use commercially reasonable efforts to comply with the federal Assignment of Claims Act of 1940 or other applicable law with respect thereto. 

  
 12 

 4.4    Delivery of Certain Collateral; Further Actions. All
Instruments with a face amount in excess of $500,000 and certificates included in the Collateral representing or evidencing any Accounts, Investment Property or other Collateral shall be delivered promptly to the Administrative Agent pursuant hereto
to be held as Collateral hereunder, shall be in form suitable for transfer by delivery and shall be delivered together with undated stock powers duly executed in blank, appropriate endorsements or other necessary instruments of registration,
transfer or assignment, duly executed and in form and substance satisfactory to the Administrative Agent, and in each case together with such other instruments or documents as the Administrative Agent may reasonably request. 

4.5    Equipment. Each Pledgor will, in accordance with business practices consistent with the historical business
practices of such Pledgor as of the date hereof, maintain all material Equipment that is Collateral used by it in its business (other than obsolete or worn-out Equipment) in good repair, working order and
condition (normal wear and tear excepted). No Pledgor shall knowingly permit any such Equipment to become a Fixture to any real property (other than real property the fee interest in which is subject to a Mortgage in favor of the Administrative
Agent). 
 4.6    Inventory. Each Pledgor will, in accordance with business practices consistent with the
historical business practices of such Pledgor as of the date hereof, maintain all Inventory that is Collateral held by it or on its behalf in good saleable or useable condition. Unless notified otherwise by the Administrative Agent in accordance
with the terms hereof, each Pledgor may, in any lawful manner not inconsistent with the provisions of this Agreement and the other Credit Documents, process, use and, in the ordinary course of business but not otherwise, sell its Inventory. 

4.7    Intellectual Property. 

(a)    To the extent not delivered pursuant to the Existing Credit Agreement, each applicable Pledgor will, at its own
expense, execute and deliver to the Administrative Agent on the Closing Date fully completed assignments in the forms of Exhibits A and B, as applicable, for recordation in the U.S. Copyright Office or the U.S. Patent and
Trademark Office with regard to any Copyright Collateral, Patent Collateral or Trademark Collateral registered in the U.S. Copyright Office or the U.S. Patent and Trademark Office, as the case may be, described in Annex D, E
or F hereto. In the event that after the date hereof any Pledgor shall acquire any material registered Copyright, Patent or Trademark, or effect any registration of any Copyright, Patent or Trademark used in the conduct of its business or
file any application for registration thereof in the U.S. Copyright Office or the U.S. Patent and Trademark Office, such Pledgor shall furnish written notice thereof to the Administrative Agent in the Compliance Certificate delivered for the fiscal
quarter of Crawford during which such acquisition, registration or application occurs, together with information sufficient to permit the Administrative Agent, upon its receipt of such notice, to (and each Pledgor hereby authorizes the
Administrative Agent to) modify this Agreement, as appropriate, by amending Annexes D, E and F hereto or to add additional exhibits hereto to include any Copyright, Patent or Trademark that becomes part of the

  
 13 

 
Collateral under this Agreement, and such Pledgor shall additionally, at its own expense, execute and deliver to the Administrative Agent, as promptly as possible (but in any event within ten
Business Days or such longer period as the Administrative Agent may agree) after the date of delivery of notice of such acquisition, registration or application, as applicable, with regard to United States Patents, Trademarks and Copyrights, fully
completed assignments in the forms of Exhibits A and B, as applicable, for recordation in the U.S. Copyright Office or the U.S. Patent and Trademark Office as more fully described hereinabove, together in all instances with any
other agreements, instruments and documents that the Administrative Agent may reasonably request from time to time to further effect and confirm the assignment and security interest created by this Agreement in such Copyrights, Patents and
Trademarks, and each Pledgor hereby appoints the Administrative Agent its attorney-in-fact to execute, deliver and record any and all such agreements, instruments and
documents for the foregoing purposes, all acts of such attorney being hereby ratified and confirmed and such power, being coupled with an interest, shall be irrevocable for so long as this Agreement shall be in effect with respect to such Pledgor.

 (b)    Each Pledgor (either itself or through its licensees or its sublicensees) will, for each material Trademark
used in the conduct of its business, use commercially reasonable efforts to (i) maintain such Trademark in full force and effect, free from any claim of abandonment or invalidity for non-use,
(ii) maintain the quality of products and services offered under such Trademark, (iii) display such Trademark with notice of federal registration to the extent required by applicable law and (iv) not knowingly use or knowingly permit
the use of such Trademark in violation of any third-party rights. 
 (c)    Each Pledgor (either itself or through its
licensees or sublicensees) will refrain from committing any act, or omitting any act, whereby any material Patent used in the conduct of such Pledgor’s business may become invalidated or dedicated to the public, and shall continue to mark any
products covered by a Patent with the relevant patent number as required by applicable patent laws. 
 (d)    Each
Pledgor (either itself or through its licensees or sublicensees) will, for each work covered by a material Copyright used in the conduct of such Pledgor’s business, continue to publish, reproduce, display, adopt and distribute the work with
appropriate copyright notice as required under applicable copyright laws. 
 (e)    Each Pledgor shall notify the
Administrative Agent promptly if it knows that any material Patent, Trademark or Copyright used in the conduct of its business may become abandoned or dedicated to the public, or of any adverse determination or development (including the institution
of, or any such determination or development in, any proceeding in the U.S. Patent and Trademark Office, U.S. Copyright Office or any court) regarding such Pledgor’s ownership of such material Patent, Trademark or Copyright, its right to
register the same, or to keep and maintain the same. 
 (f)    Each Pledgor will take all necessary steps that are
consistent with the practice in any proceeding before the U.S. Patent and Trademark Office, U.S. Copyright Office or any office or agency in any political subdivision of the United States, to maintain and pursue each application relating to material
Patents, Trademarks or Copyrights (and to obtain the relevant grant or registration) used in the conduct of such Pledgor’s business and to maintain each 

  
 14 

 
registration of such material Patents, Trademarks and Copyrights, including the filing of applications for renewal, affidavits of use, affidavits of incontestability and maintenance fees, and, if
consistent with sound business judgment, to initiate opposition, interference and cancellation proceedings against third parties. 

(g)    In the event that any Collateral consisting of a material Patent, Trademark or Copyright used in the conduct of any
Pledgor’s business is believed infringed, misappropriated or diluted by a third party, such Pledgor shall notify the Administrative Agent promptly after it learns thereof and shall, if consistent with sound business judgment as determined by
such Pledgor, promptly sue for infringement, misappropriation or dilution and to recover damages for such infringement, misappropriation or dilution, and take such other actions as are reasonably necessary under the circumstances to protect such
Collateral. 
 (h)    During the continuance of an Event of Default, each Pledgor shall, unless otherwise agreed by the
Administrative Agent, use its reasonable best efforts to obtain all requisite consents or approvals from the licensor of each material License used in the conduct of its business that is Collateral included within the Copyright Collateral, Patent
Collateral or Trademark Collateral to effect the assignment of all of such Pledgor’s right, title and interest thereunder to the Administrative Agent or its designee. 

4.8    Deposit Accounts. Each Pledgor agrees that, unless the Administrative Agent consents otherwise in writing,
it will not open or maintain any Deposit Account (other than (i) deposit accounts that are swept (A) at least twice per week (or, during the continuance of an Event of Default, on a daily basis), with respect to deposit accounts maintained
in the United States, or (B) on a weekly basis, with respect to deposit accounts maintained in any other country, or, in each case, on a less frequent basis reasonably acceptable to the Administrative Agent, into other deposit accounts as to
which the Administrative has a perfected security interest pursuant to Section 9-314 of the UCC, (ii) Excluded Accounts and (iii) Permitted Accounts) except with the Administrative Agent or with
another bank or financial institution that has executed and delivered to the Administrative Agent a control agreement with respect to such Deposit Account in form and substance reasonably satisfactory to the Administrative Agent. 

4.9    Securities and Commodity Accounts. Each Pledgor agrees that, unless the Administrative Agent consents
otherwise in writing, it will not open or maintain any Securities Account or Commodity Account (other than Excluded Accounts and Permitted Accounts) unless the Administrative Agent is the entitlement holder or Commodity Intermediary or unless the
Securities Intermediary or Commodity Intermediary (as applicable) has executed and delivered to the Administrative Agent a control agreement with respect to such Securities Account or Commodity Account in form and substance reasonably satisfactory
to the Administrative Agent. 
 4.10    Collateral in Possession of Third Party. Without limiting the generality
of any other provision of this Agreement, each Pledgor agrees that it shall not permit any goods that constitute Collateral the aggregate value of which exceeds $1,000,000 to be in the possession of any bailee, warehouseman, agent, processor or
other third party at any time unless such bailee or other Person shall have been notified of the security interest created by this Agreement (or, if required under applicable law in order to perfect the Administrative Agent’s security interest
in such Collateral, such bailee or other Person shall have acknowledged to the Administrative Agent in writing that it is holding such Collateral for the benefit of the Administrative Agent and subject to such security interest and to the
instructions of the Administrative Agent). 

  
 15 

 4.11    Commercial Tort Claims. Each Pledgor agrees that it will,
promptly upon becoming aware of any Commercial Tort Claim in its favor in excess of $5,000,000, furnish to the Administrative Agent a description thereof meeting the requirements of Section 9-108(e) of the UCC, execute and deliver such
documents, financing statements and other instruments, and take such other action, as the Administrative Agent may reasonably request in order to include such Commercial Tort Claim as Collateral hereunder and to perfect the security interest of the
Administrative Agent therein. 
 4.12    Protection of Security Interest. Each Pledgor agrees that it will, at
its own cost and expense, take any and all actions reasonably necessary to warrant and defend the right, title and interest of the Secured Parties in and to the Collateral against the claims and demands of all other Persons. 

ARTICLE V 
 CERTAIN
PROVISIONS RELATING TO PLEDGED INTERESTS 
 5.1    After-Acquired Equity Interests; Ownership. 

(a)    If any Pledgor shall, at any time and from time to time after the date hereof, acquire Collateral consisting of
additional capital stock or other Pledged Interests that constitute Collateral in any Person of the types described in the definition of the term “Pledged Interests,” the same shall be automatically deemed to be Pledged Interests
hereunder, and to be pledged to the Administrative Agent pursuant to Section 2.1 (subject, in the case of Pledged Interests in Foreign Subsidiaries to the limitation set forth in the proviso in
Section 2.1(xviii)), and such Pledgor will promptly pledge and deposit the same with the Administrative Agent and deliver to the Administrative Agent any certificates therefor, together with undated stock powers or other
necessary instruments of transfer or assignment, duly executed in blank and in form and substance reasonably satisfactory to the Administrative Agent, together with such other certificates and instruments as the Administrative Agent may reasonably
request (including UCC financing statements or appropriate amendments thereto), and will promptly thereafter deliver to the Administrative Agent a fully completed and duly executed amendment to this Agreement in the form of Exhibit D
(each, a “Pledge Amendment”) in respect thereof. Each Pledgor hereby authorizes the Administrative Agent to attach each such Pledge Amendment to this Agreement, and agrees that all such Collateral listed on any Pledge Amendment
shall for all purposes be deemed Collateral hereunder and shall be subject to the provisions hereof; provided that the failure of any Pledgor to execute and deliver any Pledge Amendment with respect to any such additional Collateral as
required hereinabove shall not impair the security interest of the Administrative Agent in such Collateral or otherwise adversely affect the rights and remedies of the Administrative Agent hereunder with respect thereto. 

(b)    If any Pledged Interests (whether now owned or hereafter acquired) included in the Collateral are
“uncertificated securities” within the meaning of the UCC and that have a value in excess of $1,000,000, each applicable Pledgor will promptly notify the Administrative 

  
 16 

 
Agent thereof and will promptly take and cause to be taken, and will (if the issuer of such uncertificated securities is a Person other than a Subsidiary of Crawford) use commercially reasonable
efforts to cause the issuer to take, all actions required under Articles 8 and 9 of the UCC and any other applicable law, to enable the Administrative Agent to acquire “control” of such uncertificated securities (within the meaning of such
term under Section 8-106 (or its successor provision) of the UCC) and as may be otherwise necessary to perfect the security interest of the Administrative Agent therein. 

5.2    Voting Rights. Each Pledgor shall be entitled to exercise all voting and other consensual rights pertaining
to its Pledged Interests that constitute Collateral (subject to its obligations under Section 5.1(a)), and, unless an Event of Default has occurred and is continuing, the Administrative Agent will execute and deliver or cause to be
executed and delivered to each applicable Pledgor all such proxies and other instruments as such Pledgor may reasonably request in writing to enable such Pledgor to exercise such voting and other consensual rights; provided, however,
that no Pledgor will cast any vote, give any consent, waiver or ratification, or take or fail to take any action, in any manner that could reasonably be expected to violate any of the terms of this Agreement, the Credit Agreement or any other Credit
Document or have the effect of materially and adversely impairing the position or interests of the Secured Parties (except as otherwise permitted under the Credit Agreement). 

5.3    Dividends and Other Distributions. Except as provided otherwise herein, all interest, income, dividends,
distributions and other amounts payable in cash in respect of the Pledged Interests may be paid to and retained by the Pledgors in a manner consistent with the Credit Agreement; provided, however, that all such interest, income,
dividends, distributions and other amounts with respect to Pledged Interests constituting Collateral shall, at all times after the occurrence and during the continuance of an Event of Default, be paid to the Administrative Agent and retained by it
as part of the Collateral (except to the extent applied upon receipt to the repayment of the Secured Obligations in accordance with the terms of the Credit Agreement). During the existence of any Event of Default, the Administrative Agent shall also
be entitled at all times to receive directly, and to retain as part of the Collateral, (i) all interest, income, dividends, distributions or other amounts paid or payable in cash or other property in respect of any Pledged Interests that
constitute Collateral in connection with the dissolution, liquidation, recapitalization or reclassification of the capital of the applicable issuer to the extent representing (in the reasonable judgment of the Administrative Agent) an extraordinary,
liquidating or other distribution in return of capital, (ii) all additional Pledged Interests or other securities or property (other than cash) paid or payable or distributed or distributable in respect of any Pledged Interests that constitute
Collateral in connection with any noncash dividend, distribution, return of capital, spin-off, stock split, split-up, reclassification, combination of shares or
interests or similar rearrangement, and (iii) without affecting any restrictions against such actions contained in the Credit Agreement, all additional Pledged Interests or other securities or property (including cash) paid or payable or
distributed or distributable in respect of any Pledged Interests that constitute Collateral in connection with any consolidation, merger, exchange of securities, liquidation or other reorganization. All interest, income, dividends, distributions or
other amounts that are received by any Pledgor in violation of the provisions of this Section shall be received in trust for the benefit of the Administrative Agent, shall be segregated from other property or funds of such Pledgor and shall be
forthwith delivered to the Administrative Agent as Collateral in the same form as so received (with any necessary endorsements). Any and all 

  
 17 

 
money and other property paid over to or received by the Administrative Agent pursuant to the provisions of this Section shall be retained by the Administrative Agent in a Collateral Account (as
hereinafter defined) upon receipt of such money or other property and shall be applied in accordance with the provisions of Section 6.2. The Administrative Agent shall, within five Business Days after all Events of Default
have been cured or waived, repay to each applicable Pledgor all cash interest, income, dividends, distributions and other amounts that such Pledgor would otherwise be permitted to retain pursuant to the provisions of this Section and that remain in
such Collateral Account. 
 ARTICLE VI 

REMEDIES 

6.1    Remedies. If an Event of Default shall have occurred and be continuing, the Administrative Agent shall be
entitled to exercise in respect of the Collateral all of its rights, powers and remedies provided for herein or otherwise available to it under any other Credit Document, by law, in equity or otherwise, including all rights and remedies of a secured
party under the UCC, and shall be entitled in particular, but without limitation of the foregoing, to exercise the following rights, which each Pledgor agrees to be commercially reasonable: 

(a)    To notify any or all account debtors or obligors under any Accounts, Contracts or other Collateral of the security
interest in favor of the Administrative Agent created hereby and to direct all such Persons to make payments of all amounts due thereon or thereunder directly to the Administrative Agent or to an account designated by the Administrative Agent; and
in such instance and from and after such notice, all amounts and Proceeds (including wire transfers, checks and other Instruments) received by any Pledgor in respect of any Accounts, Contracts or other Collateral shall be received in trust for the
benefit of the Administrative Agent hereunder, shall be segregated from the other funds of such Pledgor and shall be forthwith deposited into such account or paid over or delivered to the Administrative Agent in the same form as so received (with
any necessary endorsements or assignments), to be held as Collateral and applied to the Secured Obligations as provided herein; and by this provision, each Pledgor irrevocably authorizes and directs each Person who is or shall be a party to or
liable for the performance of any Contract, upon receipt of notice from the Administrative Agent to the effect that an Event of Default has occurred and is continuing, to attorn to or otherwise recognize the Administrative Agent as owner under such
Contract and to pay, observe and otherwise perform the obligations under such Contract to or for the Administrative Agent or the Administrative Agent’s designee as though the Administrative Agent or such designee were such Pledgor named
therein, and to do so until otherwise notified by the Administrative Agent; 
 (b)    To take possession of, receive,
endorse, assign and deliver, in its own name or in the name of any Pledgor, all checks, notes, drafts and other Instruments relating to any Collateral, including receiving, opening and properly disposing of all mail addressed to any Pledgor
concerning Accounts and other Collateral; to verify with account debtors or other contract parties the validity, amount or any other matter relating to any Accounts or other Collateral, in its own name or in the name of any Pledgor; to accelerate
any indebtedness or other obligation constituting Collateral that may be accelerated in accordance with its terms; to take or bring all actions and suits deemed necessary or appropriate to effect collections and to enforce

  
 18 

 
payment of any Accounts or other Collateral; to settle, compromise or release in whole or in part any amounts owing on Accounts or other Collateral; and to extend the time of payment of any and
all Accounts or other amounts owing under any Collateral and to make allowances and adjustments with respect thereto, all in the same manner and to the same extent as any Pledgor might have done; 

(c)    To notify any or all depository institutions with which any Deposit Accounts constituting Collateral are maintained
and which Deposit Accounts are subject to Control in favor of the Administrative Agent to remit and transfer all monies, securities and other property on deposit in such Deposit Accounts or deposited or received for deposit thereafter to the
Administrative Agent, for deposit in a Collateral Account or such other accounts as may be designated by the Administrative Agent, for application to the Secured Obligations as provided herein; 

(d)    To transfer to or register in its name or the name of any of its Administrative Agents or nominees all or any part
of the Collateral, without notice to any Pledgor and with or without disclosing that such Collateral is subject to the security interest created hereunder; 

(e)    To require any Pledgor to, and each Pledgor hereby agrees that it will at its expense and upon request of the
Administrative Agent forthwith, assemble all or any part of the Collateral as directed by the Administrative Agent and make it available to the Administrative Agent at a place designated by the Administrative Agent; 

(f)    To enter and remain upon the premises of any Pledgor and take possession of all or any part of the Collateral, with
or without judicial process; to use the materials, services, books and records of any Pledgor for the purpose of liquidating or collecting the Collateral, whether by foreclosure, auction or otherwise; and to remove the same to the premises of the
Administrative Agent or any designated agent for such time as the Administrative Agent may desire, in order to effectively collect or liquidate the Collateral; 

(g)    To exercise (i) all voting, consensual and other rights and powers pertaining to the Pledged Interests that
constitute Collateral (whether or not transferred into the name of the Administrative Agent), at any meeting of shareholders, partners, members or otherwise, and (ii) any and all rights of conversion, exchange, subscription and any other
rights, privileges or options pertaining to such Pledged Interests as if it were the absolute owner thereof (including, without limitation, the right to exchange at its discretion any and all of the Pledged Interests that constitute Collateral upon
the merger, consolidation, reorganization, reclassification, combination of shares or interests, similar rearrangement or other similar fundamental change in the structure of the applicable issuer, or upon the exercise by any Pledgor or the
Administrative Agent of any right, privilege or option pertaining to such Pledged Interests), and in connection therewith, the right to deposit and deliver any and all of such Pledged Interests with any committee, depositary, transfer agent,
registrar or other designated agency upon such terms and conditions as the Administrative Agent may determine, and give all consents, waivers and ratifications in respect of such Pledged Interests, all without liability except to account for any
property actually received by it, but the Administrative Agent shall have no duty to exercise any such right, privilege or option or give any such consent, waiver or ratification and shall not be responsible for any failure to do so or delay in so
doing; and for the foregoing purposes each 

  
 19 

 
Pledgor will promptly execute and deliver or cause to be executed and delivered to the Administrative Agent, upon request, all such proxies and other instruments as the Administrative Agent may
reasonably request to enable the Administrative Agent to exercise such rights and powers; AND IN FURTHERANCE OF THE FOREGOING AND WITHOUT LIMITATION THEREOF, EACH PLEDGOR HEREBY IRREVOCABLY CONSTITUTES AND APPOINTS THE ADMINISTATIVE AGENT AS THE
TRUE AND LAWFUL PROXY AND ATTORNEY-IN-FACT OF SUCH PLEDGOR, WITH FULL POWER OF SUBSTITUTION IN THE PREMISES, TO EXERCISE ALL SUCH VOTING, CONSENSUAL AND OTHER RIGHTS AND
POWERS TO WHICH ANY HOLDER OF ANY PLEDGED INTERESTS THAT CONSTITUE COLLATERAL WOULD BE ENTITLED BY VIRTUE OF HOLDING THE SAME, WHICH PROXY AND POWER OF ATTORNEY, BEING COUPLED WITH AN INTEREST, IS IRREVOCABLE AND SHALL BE EFFECTIVE FOR SO LONG AS
THIS AGREEMENT SHALL BE IN EFFECT; and 
 (h)    To sell, resell, assign and deliver, in its sole discretion, all or any
of the Collateral, in one or more parcels, on any securities exchange on which any Pledged Interests that constitute Collateral may be listed, at public or private sale, at any of the Administrative Agent’s offices or elsewhere, for cash, upon
credit or for future delivery, at such time or times and at such price or prices and upon such other terms as the Administrative Agent may deem satisfactory. If any of the Collateral is sold by the Administrative Agent upon credit or for future
delivery, the Administrative Agent shall not be liable for the failure of the purchaser to purchase or pay for the same and, in the event of any such failure, the Administrative Agent may resell such Collateral. In no event shall any Pledgor be
credited with any part of the Proceeds of sale of any Collateral until and to the extent cash payment in respect thereof has actually been received by the Administrative Agent. Each purchaser at any such sale shall hold the property sold absolutely,
free from any claim or right of whatsoever kind, including any equity or right of redemption of any Pledgor, and each Pledgor hereby expressly waives all rights of redemption, stay or appraisal, and all rights to require the Administrative Agent to
marshal any assets in favor of such Pledgor or any other party or against or in payment of any or all of the Secured Obligations, that it has or may have under any rule of law or statute now existing or hereafter adopted. No demand, presentment,
protest, advertisement or notice of any kind (except any notice required by law, as referred to below), all of which are hereby expressly waived by each Pledgor, shall be required in connection with any sale or other disposition of any part of the
Collateral. If any notice of a proposed sale or other disposition of any part of the Collateral shall be required under applicable law, the Administrative Agent shall give the applicable Pledgor at least ten days’ prior notice of the time and
place of any public sale and of the time after which any private sale or other disposition is to be made, which notice each Pledgor agrees is commercially reasonable. The Administrative Agent shall not be obligated to make any sale of Collateral if
it shall determine not to do so, regardless of the fact that notice of sale may have been given. The Administrative Agent may, without notice or publication, adjourn any public or private sale or cause the same to be adjourned from time to time by
announcement at the time and place fixed for sale, and such sale may, without further notice, be made at the time and place to which the same was so adjourned. Upon each public sale and, to the extent permitted by applicable law, upon each private
sale, the Administrative Agent may purchase all or any of the Collateral being sold, free from any equity, right of redemption or other claim or demand, and may make payment therefor by endorsement and application (without recourse) of the Secured
Obligations in lieu of cash as a credit on account of the purchase price for such Collateral. 

  
 20 

 6.2    Application of Proceeds. 

(a)    All Proceeds collected by the Administrative Agent upon any sale, other disposition of or realization upon any of
the Collateral, together with all other moneys received by the Administrative Agent hereunder, shall be applied in accordance with the provisions of Section 2.12 of the Credit Agreement. Without limiting the foregoing, proceeds from any sales
of, collection from or other realization of any Foreign Collateral pursuant to the exercise by the Administrative Agent of its remedies hereunder shall be applied only to the Secured Obligations constituting Foreign Subsidiary Obligations in
accordance with Section 2.12(f) of the Credit Agreement, unless application thereto to the U.S. Obligations is permitted under and in accordance with Section 2.12(g) of the Credit Agreement. For purposes of applying amounts in accordance
with this Section 6.2, the Administrative Agent shall be entitled to rely upon any Secured Party that has entered into a Permitted Hedge Agreement or Cash Management Agreement with any Consolidated Entity for a
determination (which such Secured Party agrees to provide or cause to be provided upon request of the Administrative Agent) of the outstanding Secured Obligations owed to such Secured Party under any such Permitted Hedge Agreement or Cash Management
Agreement. Unless it has actual knowledge (including by way of written notice from any such Secured Party) to the contrary, the Administrative Agent, in acting hereunder, shall be entitled to assume that no Permitted Hedge Agreements or Cash
Management Agreements, or Secured Obligations in respect thereof, are in existence between any Secured Party and any Consolidated Entity. If any Lender or Affiliate thereof that is a party to a Permitted Hedge Agreement or Cash Management Agreement
with any Consolidated Entity (the obligations of such Consolidated Entity under which are Secured Obligations) ceases to be a Lender or Affiliate thereof, such former Lender or Affiliate thereof shall nevertheless continue to be a Secured Party
hereunder with respect to the Secured Obligations under such Permitted Hedge Agreement or Cash Management Agreement. 

(b)    In the event that the proceeds of any such sale, disposition or realization are insufficient to pay all amounts to
which the Secured Parties are legally entitled, the Pledgors shall be jointly and severally liable for the deficiency, together with interest thereon at the highest rate specified in any applicable Credit Document for interest on overdue principal
or such other rate as shall be fixed by applicable law, together with the costs of collection and all other fees, costs and expenses payable hereunder. 

(c)    Upon any sale of any Collateral hereunder by the Administrative Agent (whether by virtue of the power of sale
herein granted, pursuant to judicial proceeding, or otherwise), the receipt of the Administrative Agent or the officer making the sale shall be a sufficient discharge to the purchaser or purchasers of the Collateral so sold, and such purchaser or
purchasers shall not be obligated to see to the application of any part of the purchase money paid over to the Administrative Agent or such officer or be answerable in any way for the misapplication thereof. 

6.3    Collateral Accounts. Upon the occurrence and during the continuance of an Event of Default, the
Administrative Agent shall have the right to cause to be established and maintained, at its principal office or such other location or locations as it may establish from time to time in its discretion, one or more accounts (collectively,
“Collateral Accounts”) for the collection of cash Proceeds of the Collateral. Such Proceeds, when deposited, shall continue to constitute Collateral for the Secured Obligations and shall not constitute payment thereof until

  
 21 

 
applied as herein provided. The Administrative Agent shall have sole dominion and control over all funds deposited in any Collateral Account, and such funds may be withdrawn therefrom only by the
Administrative Agent. Upon the occurrence and during the continuance of an Event of Default, the Administrative Agent shall apply amounts held in the Collateral Accounts in payment of the Secured Obligations in the manner provided for in
Section 6.2. 
 6.4    Grant of License. Each Pledgor hereby grants to the
Administrative Agent an irrevocable, non-exclusive license (exercisable without payment of royalty or other compensation to any Pledgor) to use, license or sublicense any Patent Collateral, Trademark
Collateral or Copyright Collateral now owned or licensed or hereafter acquired or licensed by such Pledgor, wherever the same may be located throughout the world, for such term or terms, on such conditions and in such manner as the Administrative
Agent shall determine, whether general, special or otherwise, and whether on an exclusive or nonexclusive basis, and including in such license reasonable access to all media in which any of the licensed items may be recorded or stored and to all
computer software and programs used for the compilation or printout thereof. The use of such license or sublicense by the Administrative Agent shall be exercised, at the option of the Administrative Agent, only upon the occurrence and during the
continuation of an Event of Default; provided that any license, sublicense or other transaction entered into by the Administrative Agent in accordance herewith shall be binding upon each applicable Pledgor notwithstanding any subsequent cure
of an Event of Default. 
 6.5    Private Sales. 

(a)    Each Pledgor recognizes that the Administrative Agent may be compelled, at any time after the occurrence and during
the continuance of an Event of Default, to conduct any sale of all or any part of the Pledged Interests that constitute Collateral without registering or qualifying such Pledged Interests under the Securities Act of 1933 (the “Securities
Act”), and/or any applicable state securities laws in effect at such time. Each Pledgor acknowledges that any such private sales may be made in such manner and under such circumstances as the Administrative Agent may deem necessary or
advisable in its sole and absolute discretion, including at prices and on terms that might be less favorable than those obtainable through a public sale without such restrictions (including, without limitation, a public offering made pursuant to a
registration statement under the Securities Act), and, notwithstanding such circumstances, agrees that any such sale shall not be deemed not to have been made in a commercially reasonable manner solely because it was conducted as a private sale, and
agrees that the Administrative Agent shall have no obligation to conduct any public sales and no obligation to delay the sale of any Pledged Interests that constitute Collateral for the period of time necessary to permit its registration for public
sale under the Securities Act and applicable state securities laws, and shall not have any responsibility or liability as a result of its election so not to conduct any such public sales or delay the sale of any Pledged Interests that constitute
Collateral, notwithstanding the possibility that a substantially higher price might be realized if the sale were deferred until after such registration. Each Pledgor hereby waives any claims against the Administrative Agent or any other Secured
Party arising by reason of the fact that the price at which any Pledged Interests may have been sold at any private sale was less than the price that might have been obtained at a public sale or was less than the aggregate amount of the Secured
Obligations, even if the Administrative Agent accepts the first offer received and does not offer such Pledged Interests to more than one offeree. 

  
 22 

 (b)    Each Pledgor agrees that a breach of any of the covenants contained in
this Section will cause irreparable injury to the Administrative Agent and the other Secured Parties, that the Administrative Agent and the other Secured Parties have no adequate remedy at law in respect of such breach and, as a consequence, that
each and every covenant contained in this Section shall be specifically enforceable against the Pledgors. 

6.6    The Pledgors Remain Liable. Notwithstanding anything herein to the contrary, (i) each Pledgor shall
remain liable under all Contracts to which it is a party included within the Collateral (including, without limitation, all Ownership Agreements) to perform all of its obligations thereunder to the same extent as if this Agreement had not been
executed, (ii) the exercise by the Administrative Agent of any of its rights or remedies hereunder shall not release any Pledgor from any of its obligations under any of such Contracts, and (iii) except as specifically provided for
hereinbelow, the Administrative Agent shall not have any obligation or liability by reason of this Agreement under any of such Contracts, nor shall the Administrative Agent be obligated to perform any of the obligations or duties of any Pledgor
thereunder or to take any action to collect or enforce any claim for payment assigned hereunder. The powers, rights and remedies conferred on the Administrative Agent hereunder are solely to protect its interest and privilege in such Contracts, as
Collateral, and shall not impose any duty upon it to exercise any such powers, rights or remedies. 

6.7    Waivers. Each Pledgor, to the greatest extent not prohibited by applicable law, hereby (i) agrees that
it will not invoke, claim or assert the benefit of any rule of law or statute now or hereafter in effect (including, without limitation, any right to prior notice or judicial hearing in connection with the Administrative Agent’s possession,
custody or disposition of any Collateral or any appraisal, valuation, stay, extension, moratorium or redemption law), or take or omit to take any other action, that would or could reasonably be expected to have the effect of delaying, impeding or
preventing the exercise of any rights and remedies in respect of the Collateral, the absolute sale of any of the Collateral or the possession thereof by any purchaser at any sale thereof, and waives the benefit of all such laws and further agrees
that it will not hinder, delay or impede the execution of any power granted hereunder to the Administrative Agent, but that it will permit the execution of every such power as though no such laws were in effect, (ii) waives all rights that it
has or may have under any rule of law or statute now existing or hereafter adopted to require the Administrative Agent to marshal any Collateral or other assets in favor of such Pledgor or any other party or against or in payment of any or all of
the Secured Obligations, and (iii) waives all rights that it has or may have under any rule of law or statute now existing or hereafter adopted to demand, presentment, protest, advertisement or notice of any kind (except notices expressly
provided for herein). In addition, each Pledgor agrees not to exercise any and all rights of contribution or subrogation upon the sale or disposition of all or any portion of the Collateral by the Administrative Agent until the occurrence of the
Termination Requirements. 

  
 23 

 ARTICLE VII 

THE ADMINISTRATIVE AGENT 

7.1    The Administrative Agent; Standard of Care. The Administrative Agent will hold all items of the Collateral
at any time received under this Agreement in accordance with the provisions hereof. The obligations of the Administrative Agent as holder of the Collateral and interests therein and with respect to the disposition thereof, and otherwise under this
Agreement and the other Credit Documents, are only those expressly set forth in this Agreement and the other Credit Documents. The Administrative Agent shall act hereunder at the direction, or with the consent, of the Required Lenders on the terms
and conditions set forth in the Credit Agreement. The powers conferred on the Administrative Agent hereunder are solely to protect its interest, on behalf of the Secured Parties, in the Collateral, and shall not impose any duty upon it to exercise
any such powers. Except for treatment of the Collateral in its possession in a manner substantially equivalent to that which the Administrative Agent, in its individual capacity, accords its own property of a similar nature, and the accounting for
monies actually received by it hereunder, the Administrative Agent shall have no duty as to any Collateral or as to the taking of any necessary steps to preserve rights against prior parties or any other rights pertaining to the Collateral. Neither
the Administrative Agent nor any other Secured Party shall be liable to any Pledgor (i) for any loss or damage sustained by such Pledgor, or (ii) for any loss, damage, depreciation or other diminution in the value of any of the Collateral
that may occur as a result of or in connection with or that is in any way related to any exercise by the Administrative Agent or any other Secured Party of any right or remedy under this Agreement, any failure to demand, collect or realize upon any
of the Collateral or any delay in doing so, or any other act or failure to act on the part of the Administrative Agent or any other Secured Party, except to the extent that the same is caused by its own gross negligence or willful misconduct or
results from a claim brought by such Pledgor against the Administrative Agent or such Secured Party, as the case may be, for breach in bad faith of such Person’s obligations hereunder or under any other Credit Document, if such Pledgor has
obtained a final and nonappealable judgment in its favor on such claim as determined by a court of competent jurisdiction. 

7.2    Further Assurances;
Attorney-in-Fact. 
 (a)    Each
Pledgor hereby irrevocably authorizes the Administrative Agent at any time and from time to time to file in any filing office in any UCC jurisdiction any financing statements and amendments thereto that (a) indicate the Collateral (i) as
all assets of such Pledgor or words of similar effect, regardless of whether any particular asset included within the Collateral falls within the scope of Article 9 of the UCC of any such jurisdiction, or (ii) as being of an equal or lesser
scope or with greater detail, and (b) provide any other information required by Part 5 of Article 9 of the UCC for the sufficiency or filing office acceptance of any financing statement or amendment. 

(b)    Each Pledgor agrees that it will do such further acts and things (including, without limitation, making any notice
filings with state tax or revenue authorities required to be made by account creditors in order to enforce any Accounts in such state) and to execute and deliver to the Administrative Agent such additional conveyances, assignments, agreements and
instruments as the Administrative Agent may reasonably require or deem advisable to perfect, establish, confirm and maintain the security interest and Lien provided for herein, to carry out the purposes of this Agreement or to further assure and
confirm unto the Administrative Agent its rights, powers and remedies hereunder; provided, however, that no Pledgor shall be obligated or required to take any action outside of the United States to perfect, establish, confirm or
maintain the security interest or Lien provided for herein or otherwise with respect to the performance of any obligations of any Pledgor hereunder, except with respect to the pledge of the Capital Stock of the Foreign Subsidiary Borrowers. 

  
 24 

 (c)    Each Pledgor hereby irrevocably appoints the Administrative Agent its
lawful attorney-in-fact, with full authority in the place and stead of such Pledgor and in the name of such Pledgor, the Administrative Agent or otherwise, and with full
power of substitution in the premises (which power of attorney, being coupled with an interest, is irrevocable for so long as this Agreement shall be in effect), from time to time in the Administrative Agent’s discretion after the occurrence
and during the continuance of an Event of Default (except for the actions described in clause (i) below, which may be taken by the Administrative Agent without regard to whether an Event of Default has occurred) to take any action and to
execute any instruments that the Administrative Agent may deem necessary or advisable to accomplish the purpose of this Agreement, including, without limitation: 

(i)    to sign the name of such Pledgor on any financing statement, continuation statement, notice or other
similar document that, in the Administrative Agent’s opinion, should be made or filed in order to perfect or continue perfected the security interest granted under this Agreement in the Collateral; 

(ii)    to ask, demand, collect, sue for, recover, compound, receive and give acquittance and receipts for
moneys due and to become due under or in respect of any of the Collateral; 
 (iii)    to receive,
endorse and collect any checks, drafts, Instruments, Chattel Paper and other orders for the payment of money made payable to such Pledgor representing any interest, income, dividend, distribution or other amount payable in respect of any of the
Collateral and to give full discharge for the same; 
 (iv)    to obtain, maintain and adjust any
property or casualty insurance required to be maintained by such Pledgor under Section 6.6 of the Credit Agreement and direct the payment of proceeds thereof to the Administrative Agent; 

(v)    to pay or discharge taxes, Liens or other encumbrances levied or placed on or threatened against the
Collateral, the legality or validity thereof and the amounts necessary to discharge the same to be determined by the Administrative Agent in its sole discretion, any such payments made by the Administrative Agent to become Secured Obligations of the
Pledgors to the Administrative Agent, due and payable immediately and without demand; 
 (vi)    to file
any claims or take any action or institute any proceedings that the Administrative Agent may deem necessary or advisable for the collection of any of the Collateral or otherwise to enforce the rights of the Administrative Agent with respect to any
of the Collateral; and 
 (vii)    to use, sell, assign, transfer, pledge, make any agreement with
respect to or otherwise deal with any and all of the Collateral as fully and completely as though the Administrative Agent were the absolute owner of the Collateral for all purposes, and to do from time to time, at the Administrative Agent’s
option and the Pledgors’ expense, all 

  
 25 

 
other acts and things deemed necessary by the Administrative Agent to protect, preserve or realize upon the Collateral and to more completely carry out the purposes of this Agreement. 

(d)    If any Pledgor fails to perform any covenant or agreement contained in this Agreement after written request to do
so by the Administrative Agent (provided that no such request shall be necessary at any time after the occurrence and during the continuance of an Event of Default), the Administrative Agent may itself perform, or cause the performance of, such
covenant or agreement and may take any other action that it deems necessary and appropriate for the maintenance and preservation of the Collateral or its security interest therein, and the reasonable expenses so incurred in connection therewith
shall be payable by the Pledgors under Section 8.1. 
 ARTICLE VIII 

MISCELLANEOUS 

8.1    Indemnity and Expenses. The Pledgors agree jointly and severally: 

(a)    To indemnify and hold harmless each Indemnitee to the extent required by Section 11.1(b) of the Credit
Agreement; and 
 (b)    To reimburse the Administrative Agent upon demand for all reasonable documented out-of-pocket costs and expenses incurred by the Administrative Agent (including the reasonable and documented
out-of-pocket fees and expenses of counsel for the Administrative Agent, limited to (x) a single primary counsel and (y) a single local counsel to the
Administrative Agent in each appropriate jurisdiction (which may include a single special counsel acting in multiple jurisdictions)), in each case in connection with (i) the engagement of appraisers, consultants, auditors or similar Persons by
the Administrative Agent at any time to render opinions concerning the value of the Collateral, (ii) the creation, perfection and maintenance of the perfection of the Administrative Agent’s Liens upon the Collateral, including, without
limitation, Lien search, filing and recording fees, (iii) the custody, use or preservation of, or the sale of, collection from or other realization upon, any of the Collateral, including the reasonable expenses of
re-taking, holding, preparing for sale or lease, selling or otherwise disposing of or realizing on the Collateral, (iv) the exercise or enforcement of any rights or remedies granted hereunder, under any
of the other Credit Documents or otherwise available to it (whether at law, in equity or otherwise), or (v) the failure by any Pledgor to perform or observe any of the provisions hereof. The provisions of this
Section 8.1 shall survive the execution and delivery of this Agreement and the satisfaction of the Termination Requirements. 

8.2    No Waiver. The rights and remedies of the Secured Parties expressly set forth in this Agreement and the
other Credit Documents are cumulative and in addition to, and not exclusive of, all other rights and remedies available at law, in equity or otherwise. No failure or delay on the part of any Secured Party in exercising any right, power or privilege
shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or

  
 26 

 
privilege or be construed to be a waiver of any Default or Event of Default. No course of dealing between the Pledgors and the Secured Parties or their agents or employees shall be effective to
amend, modify or discharge any provision of this Agreement or any other Credit Document or to constitute a waiver of any Default or Event of Default. No notice to or demand upon any Pledgor in any case shall entitle such Pledgor or any other Pledgor
to any other or further notice or demand in similar or other circumstances or constitute a waiver of the right of any Secured Party to exercise any right or remedy or take any other or further action in any circumstances without notice or demand.

 8.3    Enforcement. By its acceptance of the benefits of this Agreement, each Lender agrees that this
Agreement may be enforced only by the Administrative Agent, acting upon the instructions or with the consent of the Required Lenders as provided for in the Credit Agreement, and that no Lender shall have any right individually to enforce or seek to
enforce this Agreement or to realize upon any Collateral or other security given to secure the payment and performance of the Secured Obligations. 

8.4    Amendments, Waivers, etc. No amendment, modification, waiver, discharge or termination of, or consent to any
departure by any party hereto from, any provision of this Agreement, shall be effective unless in a writing signed by the Pledgors, the Administrative Agent and such of the Lenders as may be required under the provisions of the Credit Agreement to
concur in the action then being taken, and then the same shall be effective only in the specific instance and for the specific purpose for which given. 

8.5    Continuing Security Interest; Term; Successors and Assigns; Assignment; Termination and Release; Survival.
This Agreement shall create a continuing security interest in the Collateral and shall secure the payment and performance of all of the Secured Obligations as the same may arise and be outstanding at any time and from time to time from and after the
date hereof, and shall (i) remain in full force and effect until the occurrence of the Termination Requirements, (ii) be binding upon and enforceable against each Pledgor and its successors and assigns (provided, however,
that no Pledgor may sell, assign or transfer any of its rights, interests, duties or obligations hereunder without the prior written consent of the Lenders or except pursuant to a transaction permitted under Section 8.1 of the Credit Agreement)
and (iii) inure to the benefit of and be enforceable by each Secured Party and its successors and assigns. Upon any sale or other disposition by any Pledgor of any Collateral in a transaction expressly permitted hereunder or under or pursuant
to the Credit Agreement or any other applicable Credit Document, the Lien and security interest created by this Agreement in and upon such Collateral shall be automatically released, and upon the satisfaction of all of the Termination Requirements,
this Agreement and the Lien and security interest created hereby shall terminate (provided that the provisions of Section 8.1 shall survive the termination of this Agreement); and in connection with any such release or
termination, the Administrative Agent, at the request and expense of the applicable Pledgor, will execute and deliver to such Pledgor such documents and instruments evidencing such release or termination as such Pledgor may reasonably request and
will assign, transfer and deliver to such Pledgor, without recourse and without representation or warranty, such of the Collateral as may then be in the possession of the Administrative Agent (or, in the case of any partial release of Collateral,
such of the Collateral so being released as may be in its possession). All representations, warranties, covenants and agreements herein shall survive the execution and delivery of this Agreement and any Pledgor Accession. 

  
 27 

 8.6    Additional Pledgors. Each Pledgor recognizes that the
provisions of the Credit Agreement require Persons that become Material U.S. Subsidiaries of Crawford, and that are not already parties hereto, to execute and deliver a Pledgor Accession, whereupon each such Person shall become a Pledgor hereunder
with the same force and effect as if originally a Pledgor hereunder on the date hereof, and agrees that its obligations hereunder shall not be discharged, limited or otherwise affected by reason of the same, or by reason of the Administrative
Agent’s actions in effecting the same or in releasing any Pledgor hereunder, in each case without the necessity of giving notice to or obtaining the consent of such Pledgor or any other Pledgor. 

8.7    Notices. All notices and other communications provided for hereunder shall be given to the parties in the
manner and subject to the other notice provisions set forth in the Credit Agreement and the Guaranty Agreement. 

8.8    Governing Law. This Agreement shall be governed by and construed and enforced in accordance with the laws of
the State of New York (including Sections 5-1401 and 5-1402 of the New York General Obligations Law, but excluding all other choice of law and conflicts of law rules).

 8.9    Severability. To the extent any provision of this Agreement is prohibited by or invalid under the
applicable law of any jurisdiction, such provision shall be ineffective only to the extent of such prohibition or invalidity and only in such jurisdiction, without prohibiting or invalidating such provision in any other jurisdiction or the remaining
provisions of this Agreement in any jurisdiction. 
 8.10    Construction. The headings of the various sections
and subsections of this Agreement have been inserted for convenience only and shall not in any way affect the meaning or construction of any of the provisions hereof. Unless the context otherwise requires, words in the singular include the plural
and words in the plural include the singular. 
 8.11    Continuation of Security Interest. The Pledgors, the
Administrative Agent and the other Secured Parties acknowledge and agree that the security interests granted to the Administrative Agent pursuant to the Existing Security Agreement and the other Loan Documents (as defined in the Existing Credit
Agreement) shall remain outstanding and in full force and effect in accordance with the Existing Security Agreement and the Other Documents, as modified herein and in the other Loan Documents (as defined herein), and shall continue to secure,
without interruption or impairment of any kind, the Obligations (as defined herein) as provided herein. 

8.12    Counterparts. This Agreement may be executed in any number of counterparts and by different parties hereto
on separate counterparts, each of which when so executed and delivered shall be an original, but all of which shall together constitute one and the same instrument. Delivery of an executed counterpart of a signature page of this Agreement by
facsimile or in electronic format (e.g., “pdf” or “tif” file format) shall be effective as delivery of a manually executed counterpart of this Agreement. 

  
 28 

 [The remainder of this page left blank intentionally.] 

  
 29 

 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed under seal by
their duly authorized officers as of the date first above written. 
  

			
	CRAWFORD & COMPANY
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Senior Vice President – Treasurer and Chief
		 	Risk Officer
	
	CRAWFORD & COMPANY INTERNATIONAL, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	CRAWFORD & COMPANY EMEA / A-P HOLDINGS LIMITED
		
	By:	 	 /s/ Stephen David Pearsall

	Name:	 	Stephen David Pearsall
	Title:	 	Director
	
	CRAWFORD & COMPANY ADJUSTERS LIMITED
		
	By:	 	 /s/ Stephen David Pearsall

	Name:	 	Stephen David Pearsall
	Title:	 	Director
	
	GARDEN CITY GROUP, LLC
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer

 Signature Page to Pledge and Security Agreement 

 
			
	CRAWFORD LEASING SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	RISK SCIENCES GROUP, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	BROADSPIRE SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	BROADSPIRE INSURANCE SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	BROADSPIRE DISABILITY SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	SETTLEMENT SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	President

 Signature Page to Amended and Restated Pledge and Security Agreement 

 
			
	WEGOLOOK, LLC
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	CRAWFORD INNOVATIVE VENTURES, LLC
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer

 Signature Page to Amended and Restated Pledge and Security Agreement 

 Accepted and agreed to: 

WELLS FARGO BANK, NATIONAL ASSOCIATION, 
 as
Administrative Agent 

			
		
	By:	 	 /s/ Lex Mayers

	Name:	 	Lex Mayers
	Title:	 	SVP

 Signature Page to Amended and Restated Pledge and Security Agreement 

 ANNEX A 

FILING LOCATIONS 
  

							
	 Name of Pledgor
	  	 Filing Location

		  		  	Secretary of State of             	  	

 ANNEX B 

JURISDICTION OF ORGANIZATION, CERTAIN LOCATIONS 

[PLEDGOR] 
  

					
	Jurisdiction of Incorporation/Organization:	  	  
	  	
			
	Federal Tax ID no.:	  	  
	  	
			
	Organizational ID no.:	  	  
	  	[N/A]
			
	Chief Executive Office Address:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Records Related to Collateral:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Locations of Equipment or Inventory:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Other places of business:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Trade/fictitious or prior corporate names (last five years):	  	  
	  	
			
	Names used in tax filings (last five years):	  	  
	  	

 ANNEX C 

PLEDGED INTERESTS 
  

									
	 Name of Issuer
	 	 Type of

Interests
	 	 Certificate

Number
	 	 No. of shares

(if applicable)
	 	 Percentage of

Outstanding
 Interests

in Issuer

		 		 		 		 	
		 		 		 		 	

 ANNEX D 

COPYRIGHTS AND COPYRIGHT APPLICATIONS 
  

							
	 Pledgor
	 	 Application or

Registration No.
	 	 Country
	 	 Issue or

Filing Date

		 		 		 	
		 		 		 	

 ANNEX E 

PATENTS AND PATENT APPLICATIONS 
  

									
	 Pledgor
	 	 Application or

Registration No.
	 	 Country
	 	 Inventor
	 	 Issue or

Filing Date

		 		 		 		 	
		 		 		 		 	

 ANNEX F 

TRADEMARKS AND TRADEMARK APPLICATIONS 
  

									
	 Pledgor
	 	 Mark
	 	 Application or

Registration No.
	 	 Country
	 	 Issue or

Filing Date

		 		 		 		 	
		 		 		 		 	

 ANNEX G 

DEPOSIT ACCOUNTS 

 ANNEX H 

SECURITIES ACCOUNTS 

 ANNEX I 

COMMERCIAL TORT CLAIMS 

[None.] 

 EXHIBIT A 

GRANT OF SECURITY INTEREST 

IN COPYRIGHTS 

WHEREAS, [NAME OF PLEDGOR] (the “Pledgor”) is the owner of the copyright applications and registrations listed on
Schedule A attached hereto (all such copyrights, registrations and applications, collectively, the “Copyrights”); and 

WHEREAS, the Pledgor has entered into an Amended and Restated Pledge and Security Agreement (as amended, modified, restated or
supplemented from time to time, the “Security Agreement”), dated as of [            ], 2017, in which the Pledgor has agreed with Wells Fargo Bank, National Association, as
Administrative Agent (the “Administrative Agent”), with offices at 1525 W. W.T. Harris Blvd., Building 3A2, Mail Code NC 0680, Charlotte, North Carolina 28262, to execute this Assignment; 

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, as security for the
payment and performance of the Secured Obligations (as defined in the Security Agreement), the Pledgor does hereby grant to the Administrative Agent a security interest in all of its right, title and interest in and to the Copyrights, and the use
thereof, together with all proceeds and products thereof. This Grant has been given in conjunction with the security interest granted to the Administrative Agent under the Security Agreement, and the provisions of this Grant are without prejudice to
and in addition to the provisions of the Security Agreement, which are incorporated herein by this reference. 
  

			
	 [NAME OF PLEDGOR]

		
	 By:
	 	  

	 Title:
	 	  

 Schedule A 

COPYRIGHTS AND COPYRIGHT APPLICATIONS 
  

							
	 Owner
	 	 Application or

Registration No.
	 	 Country
	 	 Registration or

Filing Date

		 		 		 	
	 	 	 	 	 	 	 

 EXHIBIT B 

GRANT OF SECURITY INTEREST 

IN PATENTS AND TRADEMARKS 

WHEREAS, [NAME OF PLEDGOR] (the “Pledgor”) is the owner of the trademark applications and registrations listed on
Schedule A attached hereto, (all such trademarks, registrations and applications, collectively, the “Trademarks”) and is the owner of the patents and patent applications listed on Schedule A attached hereto
(all such patents, registrations and applications, collectively, the “Patents”); and 
 WHEREAS, the Pledgor has
entered into an Amended and Restated Pledge and Security Agreement (as amended, modified, restated or supplemented from time to time, the “Security Agreement”), dated as of
[            ], 2017, in which the Pledgor has agreed with Wells Fargo Bank, National Association, as Administrative Agent (the “Administrative Agent”), with offices at
1525 W. W.T. Harris Blvd., Building 3A2, Mail Code NC 0680, Charlotte, North Carolina 28262, to execute this Grant; 
 NOW,
THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, as security for the payment and performance of the Secured Obligations (as defined in the Security Agreement), the Pledgor does hereby
grant to the Administrative Agent a security interest in all of its right, title and interest in and to the Trademarks and the Patents, and the use thereof, together with all proceeds and products thereof and the goodwill of the businesses
symbolized by the Trademarks. This Grant has been given in conjunction with the security interest granted to the Administrative Agent under the Security Agreement, and the provisions of this Grant are without prejudice to and in addition to the
provisions of the Security Agreement, which are incorporated herein by this reference. 
  

			
	[NAME OF PLEDGOR]
		
	By:	 	  

	Title:	 	  

 Schedule A 

TRADEMARKS AND TRADEMARK APPLICATIONS 
  

									
	 Owner
	 	 Mark
	 	 Application or

Registration No.
	 	 Country
	 	 Issue or

Filing Date

		 		 		 		 	
	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 

 PATENTS AND PATENT APPLICATIONS 

 

									
	 Owner
	 	 Application or

Registration No.
	 	 Country
	 	 Inventor
	 	 Issue or

Filing Date

		 		 		 		 	
	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 

 EXHIBIT C 

FORM OF 
 PLEDGOR
ACCESSION 
 THIS PLEDGOR ACCESSION (this “Accession”), dated as of
            ,         , is executed and delivered by [NAME OF NEW PLEDGOR], a
                     corporation (the “New Pledgor”), in favor of Wells Fargo Bank, National Association, in its capacity as Administrative
Agent under the Credit Agreement referred to hereinbelow (in such capacity, the “Administrative Agent”), pursuant to the Security Agreement referred to hereinbelow. 

Reference is made to the Amended and Restated Credit Agreement, dated as of
[            ], 2017, among Crawford & Company, a Georgia corporation (“Crawford”), Crawford & Company Risk Services Investments Limited, a limited
company incorporated under the laws of England and Wales with registered number 02855446, Crawford & Company (Canada) Inc., a corporation incorporated under the laws of Canada, Crawford & Company (Australia) Pty. Ltd., a
proprietary limited company organized in Australia (ACN 002 317 133), the Lenders party thereto, the Administrative Agent and the other Persons party thereto (as amended, modified, restated or supplemented from time to time, the “Credit
Agreement”). In connection with and as a condition to the initial and continued extensions of credit under the Credit Agreement, (i) certain Subsidiaries, pursuant to an Amended and Restated Guaranty Agreement, dated as of
[                    ], 2017 (as amended, modified, restated or supplemented from time to time, the “Guaranty Agreement”), have
guaranteed the payment in full of the obligations of Crawford under the Credit Agreement and the other Credit Documents (as defined in the Credit Agreement), and (ii) Crawford and certain Subsidiaries, pursuant to an Amended and Restated Pledge
and Security Agreement, dated as of [                    ], 2017 (as amended, modified, restated or supplemented from time to time, the
“Security Agreement”), have granted in favor of the Administrative Agent a security interest in and Lien upon the Collateral described therein as security for their obligations under the Credit Agreement, the Guaranty Agreement and
the other Credit Documents. Capitalized terms used herein without definition shall have the meanings given to them in the Security Agreement. 

Crawford has agreed under the Credit Agreement to cause each future Material U.S. Subsidiary to become a party to the Guaranty Agreement as a
guarantor thereunder and to the Security Agreement as a Pledgor thereunder. The New Pledgor is (a) a Material U.S. Subsidiary of Crawford and, as required by the Credit Agreement, has become a guarantor under the Guaranty Agreement as of the
date hereof or (b) a Person Crawford has determined should become, and has become, a party to the Guaranty Agreement as a guarantor as of the date hereof. The New Pledgor will obtain benefits as a result of the continued extension of credit to
each Borrower under the Credit Agreement, which benefits are hereby acknowledged, and, accordingly, desire to execute and deliver this Accession. Therefore, in consideration of the foregoing and other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, and to induce the Lenders to continue to extend credit to each Borrower under the Credit Agreement, the New Pledgor hereby agrees as follows: 

 1.    The New Pledgor hereby joins in and agrees to be bound by each and all
of the provisions of the Security Agreement as a Pledgor thereunder. In furtherance (and without limitation) of the foregoing, pursuant to Section 2.1 of the Security Agreement, and as security for all of the Secured Obligations, the New
Pledgor hereby pledges, assigns and delivers to the Administrative Agent, for the ratable benefit of the Secured Parties, and grants to the Administrative Agent, for the ratable benefit of the Secured Parties, a Lien upon and security interest in,
all of its right, title and interest in and to the Collateral as set forth in Section 2.1 of the Security Agreement, all on the terms and subject to the conditions set forth in the Security Agreement. 

2.    The New Pledgor hereby represents and warrants that (i) Schedule 1 hereto sets forth all
information required to be listed on Annexes A, B, C, D, E, F, G, H and I to the Security Agreement in order to make each representation and warranty relating to it contained in Sections 3.1 and 3.2 of the Security Agreement qualified as
to materiality true and correct and those not so qualified true and correct in all material respects, in each case as of the date hereof and after giving effect to this Accession (except to the extent any such representation or warranty is expressly
stated to have been made as of a specific date, in which case such representation or warranty shall be true and correct as of such date), and (ii) after giving effect to this Accession and to the incorporation into such Annexes, as applicable,
of the information set forth in Schedule 1, each representation and warranty relating to it contained in Article III of the Security Agreement qualified as to materiality is true and correct and those not so qualified are true and correct
in all material respects, in each case as of the date hereof and after giving effect to this Accession (except to the extent any such representation or warranty is expressly stated to have been made as of a specific date, in which case such
representation or warranty shall be true and correct as of such date). 
 3.    This Accession shall be a Credit
Document (within the meaning of such term under the Credit Agreement), shall be binding upon and enforceable against the New Pledgor and its successors and assigns, and shall inure to the benefit of and be enforceable by each Secured Party and its
successors and assigns. This Accession and its attachments are hereby incorporated into the Security Agreement and made a part thereof. 

  
 2 

 IN WITNESS WHEREOF, the New Pledgor has caused this Accession to be executed under seal by
its duly authorized officer as of the date first above written. 
  

			
	[NAME OF NEW PLEDGOR]
		
	By:	 	  

	 Title:
	 	  

  
 3 

 Schedule 1 

Information to be added to Annex A of the Security Agreement: 

FILING LOCATIONS 
  

							
	 Name of Pledgor
	  	 Filing Location

		  		  	Secretary of State of             	  	

 Information to be added to Annex B of the Security Agreement: 

JURISDICTION OF ORGANIZATION, CERTAIN LOCATIONS 

[Name of Pledgor:] 
  

					
	Jurisdiction of Incorporation/Organization:	  	  
	  	
			
	Federal Tax ID no.:	  	  
	  	
			
	Organizational ID no.:	  	  
	  	[N/A]
			
	Chief Executive Office Address:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Records Related to Collateral:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Locations of Equipment or Inventory:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Other places of business:	  	  
	  	
		  	  
	  	
		  	  
	  	
			
	Trade/fictitious or prior corporate names (last five years):	  	  
	  	
			
	Names used in tax filings (last five years):	  	  
	  	

  
 4 

 Information to be added to [Annexes C/D/E/F/G/H/I] of the Security Agreement: 

[Complete as applicable] 

  
 5 

 EXHIBIT D 

PLEDGE AMENDMENT 
 THIS
PLEDGE AMENDMENT, dated as of             ,         , is delivered by [NAME OF PLEDGOR] (the “Pledgor”) pursuant to
Section 5.1 of the Security Agreement referred to hereinbelow. The Pledgor hereby agrees that this Pledge Amendment may be attached to the Amended and Restated Pledge and Security Agreement, dated as of
[            ], 2017, made by the Pledgor and certain other pledgors named therein in favor of Wells Fargo Bank, National Association, as Administrative Agent (as amended, modified,
restated or supplemented from time to time, the “Security Agreement,” capitalized terms defined therein being used herein as therein defined), and that the Pledged Interests listed on Schedule 1 to this Pledge Amendment shall
be deemed to be part of the Pledged Interests within the meaning of the Security Agreement and shall become part of the Collateral and shall secure all of the Secured Obligations as provided in the Security Agreement. This Pledge Amendment and its
attachments are hereby incorporated into the Security Agreement and made a part thereof. 
  

			
	[NAME OF PLEDGOR]
		
	By:	 	  

	Title:	 	  

 Schedule 1 

PLEDGED INTERESTS 
  

																	
	 Name of Issuer
	  	Type of
Interests	 	  	Certificate
Number	 	  	No. of shares
(if applicable)	 	  	Percentage of
Outstanding
Interests
in IssuerEX-10.3

 Exhibit 10.3 

Execution Version 

AMENDED AND RESTATED GUARANTY AGREEMENT 

THIS AMENDED AND RESTATED GUARANTY AGREEMENT, dated as of the 11th day of October, 2017 (this “Guaranty”), is made by
CRAWFORD & COMPANY, a Georgia corporation (“Crawford”), each of the undersigned Subsidiaries of Crawford, and each other Subsidiary of Crawford that, after the date hereof, executes an instrument of
accession hereto substantially in the form of Exhibit A (a “Guarantor Accession”; each undersigned Subsidiary and such other Subsidiaries, each a “Guarantor” and collectively, the
“Guarantors”), in favor of the Guaranteed Parties (as hereinafter defined). Capitalized terms used herein without definition shall have the meanings given to them in the Credit Agreement referred to below. 

RECITALS 

A.    Crawford, Crawford & Company Risk Services Investments Limited, a limited company incorporated under the
laws of England and Wales with registered number 02855446 (the “UK Borrower”), Crawford & Company (Canada) Inc., a corporation incorporated under the laws of Canada (the “Canadian Borrower”),
Crawford & Company (Australia) Pty. Ltd., a proprietary limited company organized in Australia (ACN 002 317 133) (the “Australian Borrower” and, together with Crawford, the UK Borrower and the Canadian Borrower, the
“Borrowers”), certain Lenders, Wells Fargo Bank, National Association, as administrative agent for the Lenders (in such capacity, the “Administrative Agent”) and the other Persons party thereto, are parties to a
Credit Agreement, dated as of December 8, 2011 (as amended, modified, restated or supplemented from time to time prior to the date hereof, the “Existing Credit Agreement”), providing for the availability of certain credit
facilities to each of the Borrowers upon the terms and conditions set forth therein. The Borrowers have requested, and the Lenders and the Administrative Agent have agreed, to enter into an Amended and Restated Credit Agreement, dated as of the date
hereof (as amended, modified, restated or supplemented from time to time, the “Credit Agreement”), which amends and restates in its entirety the Existing Credit Agreement. 

B.    Crawford, the Guarantors and the Administrative Agent are parties to that certain Guaranty Agreement dated as of
December 8, 2011 (as amended by the (i) Second Amendment to Credit Agreement and First Amendment to Guaranty Agreement, dated as of May 24, 2013, and (ii) Fourth Amendment to Credit Agreement, Second Amendment to Pledge and
Security Agreement, Second Amendment to Guaranty Agreement and Limited Consent, dated as of November 28, 2014, the “Existing Guaranty”). 

C.    It is a condition to the extension of credit to each Borrower under the Credit Agreement that each Guarantor shall
have agreed, by executing and delivering this Guaranty, which amends and restates in its entirety the Existing Guaranty, to guarantee to the Guaranteed Parties the payment in full of the Guaranteed Obligations (as hereinafter defined). Crawford has
joined this Guaranty to guarantee the Guaranteed Obligations for which it is not the primary obligor. The Guaranteed Parties are relying on this Guaranty in their decision to extend credit to each of the Borrowers under the Credit Agreement, and
would not enter into the Credit Agreement without this Guaranty. 

 D.    Each of the Borrowers and the Guarantors are engaged in related
businesses and undertake certain activities and operations on an integrated basis. As part of such integrated operations, the Borrowers, among other things, will advance to the Guarantors from time to time certain proceeds of the Loans made to the
Borrowers by the Lenders under the Credit Agreement. Each Guarantor will therefore obtain benefits as a result of the extension of credit to each Borrower under the Credit Agreement, which benefits are hereby acknowledged, and, accordingly, desires
to execute and deliver this Guaranty. 
 STATEMENT OF AGREEMENT 

NOW, THEREFORE, in consideration of the foregoing and other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, to induce the Guaranteed Parties to enter into the Credit Agreement and to induce the Lenders to extend credit to each Borrower thereunder, each Guarantor hereby agrees as follows: 

1.    Guaranty. 

(a)    Each Guarantor hereby irrevocably, absolutely and unconditionally, and jointly and severally: 

(i)    guarantees (A) to the Lenders (including the Issuing Banks and the Swingline Lender in their
capacities as such) and the Administrative Agent (together with any Hedge Party described in clause (B) below and any Cash Management Bank described in clause (C) below, collectively, the “Guaranteed Parties”) the full and
prompt payment, at any time and from time to time as and when due (whether at the stated maturity, by acceleration or otherwise), of all Obligations of the Borrowers under the Credit Agreement and the other Credit Documents, including, without
limitation, all principal of and interest on the Loans, all Reimbursement Obligations, all fees, expenses, indemnities and other amounts payable by the Borrowers under the Credit Agreement or any other Credit Document (including interest accruing
after the filing of a petition or commencement of a case by or with respect to any Borrower seeking relief under any Debtor Relief Laws, whether or not the claim for such interest is allowed in such proceeding), and all Obligations that, but for the
operation of the automatic stay under Section 362(a) of the Bankruptcy Code, would become due (other than Excluded Swap Obligations); (B) to each Hedge Party under any Hedge Agreement that is required or permitted by the Credit Agreement
to be entered into by any Consolidated Entity (a “Permitted Hedge Agreement”), all obligations of such Consolidated Entity under such Permitted Hedge Agreement (other than Excluded Swap Obligations); and (C) to each Cash
Management Bank under any Cash Management Agreement entered into by any Consolidated Entity (a “Guaranteed Cash Management Agreement”), all of the obligations of such Consolidated Entity (other than Excluded Swap Obligations); in
each case under clauses (A) through (C) whether now existing or hereafter created or arising and whether direct or indirect, absolute or contingent, due or to become due (all liabilities and obligations described in this clause (i),
collectively, the “Guaranteed Obligations”); and 

  
 2 

 (ii)    agrees to pay the reasonable documented out-of-pocket fees and expenses of counsel to, and reimburse upon demand all reasonable documented
out-of-pocket costs and expenses incurred or paid by, (A) any Guaranteed Party in connection with any suit, action or proceeding to enforce or protect any rights of
the Guaranteed Parties hereunder (including the reasonable and documented out-of-pocket fees and expenses of counsel, but limited, in the case of fees and expenses of
counsel, to the reasonable and documented out-of-pocket fees and expenses of (x) a single primary counsel to the Administrative Agent, (y) a single local
counsel to the Administrative Agent in each appropriate jurisdiction (which may include a single special counsel acting in multiple jurisdictions) and (z) in the event of any actual or potential conflict of interest, one additional counsel for
each party subject to such conflict) and (B) the Administrative Agent in connection with any amendment, modification or waiver hereof or consent pursuant hereto, and to indemnify and hold each Guaranteed Party and its directors, officers,
employees, agents and Affiliates harmless from and against any and all claims, losses, damages, obligations, liabilities, penalties, costs and expenses (including, without limitation, the reasonable and documented out-of-pocket fees, charges and disbursements of any counsel for any indemnified party, but limited, in the case of such fees, charges and disbursements, to the reasonable and documented out-of-pocket fees, disbursements and other charges of (x) one primary counsel to all indemnified parties (taken as a whole), (y) if deemed reasonably necessary by the
Administrative Agent, of a single local counsel in each appropriate jurisdiction (which may include a single special counsel acting in multiple jurisdictions) for all such indemnified parties (taken as a whole) and (z) solely in the case of an
actual or potential conflict of interest, one additional counsel to each group of similarly situated affected indemnified parties in each applicable jurisdiction) of any kind or nature whatsoever that may at any time be imposed on, incurred by or
asserted against any such indemnified party as a result of, arising from or in any way relating to this Guaranty or the collection or enforcement of the Guaranteed Obligations; provided, however, that no indemnified party shall have
the right to be indemnified hereunder for any such claims, losses, costs and expenses to the extent that such claims, losses, costs and expenses (x) are determined by a court of competent jurisdiction by final and nonappealable judgment to have
resulted from the gross negligence or willful misconduct of such indemnified party, (y) result from a claim brought by any Credit Party against such indemnified party for breach in bad faith of such Person’s obligations hereunder or under
any other Credit Document, if such Credit Party has obtained a final and nonappealable judgment in its favor on such claim as determined by a court of competent jurisdiction or (z) any dispute solely among indemnified parties, other than any
claims against any indemnified party in its respective capacity or in fulfilling its role as an administrative agent or arranger or any similar role hereunder or under any other Credit Document, and other than any claims arising out of any act or
omission on the part of Crawford or its Subsidiaries or Affiliates. 
 (iii)    To the fullest extent
permitted by applicable law, the Administrative Agent, each other Guaranteed Party, each Guarantor and each Related Party of any of the foregoing persons shall not assert, and each hereby waives, any claim on any theory of liability, for special,
indirect, consequential or punitive damages (as opposed to direct or actual damages) arising out of, in connection with, or as a result of, this Guaranty, any other Credit Document or any agreement or instrument contemplated hereby, the

  
 3 

 
transactions contemplated hereby or thereby, any Loan or Letter of Credit, or the use of the proceeds thereof, provided that the foregoing shall not in any way limit the Credit Parties’ or
Lenders’ respective obligations under Section 1(a)(ii). 
 (b)    Notwithstanding the
provisions of Section 1(a) and notwithstanding any other provisions contained herein or in any other Credit Document: 

(i)    no provision of this Guaranty shall require or permit the collection from any Guarantor of interest
in excess of the maximum rate or amount that such Guarantor may be required or permitted to pay pursuant to applicable law; and 

(ii)    the liability of each Guarantor under this Guaranty as of any date shall be limited to a maximum
aggregate amount (the “Maximum Guaranteed Amount”) equal to the greatest amount that would not render such Guarantor’s obligations under this Guaranty subject to avoidance, discharge or reduction as of such date as a fraudulent
transfer or conveyance under any Debtor Relief Law, in each instance after giving effect to all other liabilities of such Guarantor, contingent or otherwise, that are relevant under applicable Debtor Relief Laws (specifically excluding, however, any
liabilities of such Guarantor in respect of intercompany indebtedness to any of the Borrowers or any of their respective Affiliates to the extent that such indebtedness would be discharged in an amount equal to the amount paid by such Guarantor
hereunder, and after giving effect as assets to the value (as determined under applicable Debtor Relief Laws) of any rights to subrogation, contribution, reimbursement, indemnity or similar rights of such Guarantor pursuant to (y) applicable
law or (z) any agreement (including this Guaranty) providing for an equitable allocation among such Guarantor and other Affiliates of the Borrowers of obligations arising under guaranties by such parties). 

(c)    The Guarantors desire to allocate among themselves, in a fair and equitable manner, their obligations arising under
this Guaranty. Accordingly, in the event any payment or distribution is made hereunder on any date by a Guarantor (a “Funding Guarantor”) that exceeds its Fair Share (as hereinafter defined) as of such date, that Funding Guarantor
shall be entitled to a contribution from each of the other Guarantors in the amount of such other Guarantor’s Fair Share Shortfall (as hereinafter defined) as of such date, with the result that all such contributions will cause each
Guarantor’s Aggregate Payments (as hereinafter defined) to equal its Fair Share as of such date. “Fair Share” means, with respect to a Guarantor as of any date of determination, an amount equal to (i) the ratio of
(x) the Adjusted Maximum Guaranteed Amount (as hereinafter defined) with respect to such Guarantor to (y) the aggregate of the Adjusted Maximum Guaranteed Amounts with respect to all Guarantors, multiplied by (ii) the aggregate
amount paid or distributed on or before such date by all Funding Guarantors hereunder in respect of the obligations guarantied. “Fair Share Shortfall” means, with respect to a Guarantor as of any date of determination, the excess,
if any, of the Fair Share of such Guarantor over the Aggregate Payments of such Guarantor. “Adjusted Maximum Guaranteed Amount” means, with respect to a Guarantor as of any date of determination, the Maximum Guaranteed Amount of
such Guarantor, determined in accordance with the provisions of Section 1(b); provided that, solely for purposes of calculating the “Adjusted Maximum Guaranteed Amount” with respect to any Guarantor for
purposes of this Section 1(c), any assets or liabilities arising by virtue of any rights to subrogation, reimbursement or indemnity or any rights to or obligations of contribution

  
 4 

 
hereunder shall not be considered as assets or liabilities of such Guarantor. “Aggregate Payments” means, with respect to a Guarantor as of any date of determination, the
aggregate amount of all payments and distributions made on or before such date by such Guarantor in respect of this Guaranty (including, without limitation, in respect of this Section 1(c)). The amounts payable as
contributions hereunder shall be determined as of the date on which the related payment or distribution is made by the applicable Funding Guarantor. Each Funding Guarantor’s right of contribution under this
Section 1(c) shall be subject to the provisions of Section 4. The allocation among Guarantors of their obligations as set forth in this Section 1(c) shall not be construed
in any way to limit the liability of any Guarantor hereunder to the Guaranteed Parties. 
 (d)    The guaranty of each
Guarantor set forth in this Section 1 is a guaranty of payment as a primary obligor, and not a guaranty of collection. Each Guarantor hereby acknowledges and agrees that the Guaranteed Obligations, at any time and from time
to time, may exceed the Maximum Guaranteed Amount of such Guarantor and may exceed the aggregate of the Maximum Guaranteed Amounts of all Guarantors, in each case without discharging, limiting or otherwise affecting the obligations of any Guarantor
hereunder or the rights, powers and remedies of any Guaranteed Party hereunder or under any other Credit Document. 

(e)    Each Qualified ECP hereby jointly and severally absolutely, unconditionally and irrevocably undertakes to provide
such funds or other support as may be needed from time to time by each Guarantor to honor all of its obligations under this Guaranty in respect of Swap Obligations; provided, however, that each Qualified ECP shall only be liable under
this Section 1(e) for the maximum amount of such liability that can be hereby incurred without rendering its obligations under this Section 1(e), or otherwise under this Guaranty, voidable under
applicable law relating to fraudulent conveyance or fraudulent transfer, and not for any greater amount. The obligations of each Qualified ECP under this Section 1(e) shall remain in full force and effect until satisfaction
of all of the Termination Requirements (as defined in Section 2(ix)). Each Qualified ECP intends that this Section 1(e) constitute, and this Section 1(e) shall be deemed
to constitute, a “keepwell, support, or other agreement” for the benefit of each Guarantor for all purposes of Section 1a(18)(A)(v)(II) of the Commodity Exchange Act. “Qualified ECP ” means, in respect of any Swap
Obligation, each Credit Party that is party hereto and (i) has total assets exceeding $10,000,000 at the time the relevant guarantee or grant of the relevant security interest becomes effective with respect to such Swap Obligation or
(ii) otherwise constitutes an “eligible contract participant” under the Commodity Exchange Act or any regulations promulgated thereunder and can cause another person to qualify as an “eligible contract participant” at such
time by entering into a keepwell under Section 1a(18)(A)(v)(II) of the Commodity Exchange Act. 
 2.    Guaranty
Absolute. Each Guarantor agrees that its obligations hereunder and under the other Credit Documents to which it is a party are irrevocable, absolute and unconditional, are independent of the Guaranteed Obligations and any Collateral or other
security therefor or other guaranty or liability in respect thereof, whether given by such Guarantor or any other Person, and shall not be discharged, limited or otherwise affected by reason of any of the following, whether or not such Guarantor has
notice or knowledge thereof: 
 (i)    any change in the time, manner or place of payment of, or in any
other term of, any Guaranteed Obligations or any guaranty or other liability in respect thereof, or any amendment, modification or supplement to, restatement of, or consent to any rescission or waiver of or departure from, any provisions of the
Credit Agreement, any other Credit Document or any agreement or instrument delivered pursuant to any of the foregoing; 

  
 5 

 (ii)    the invalidity or unenforceability of any Guaranteed
Obligations, any guaranty or other liability in respect thereof or any provisions of the Credit Agreement, any other Credit Document or any agreement or instrument delivered pursuant to any of the foregoing; 

(iii)    the addition or release of Guarantors hereunder or the taking, acceptance or release of other
guarantees of any Guaranteed Obligations or additional Collateral or other security for any Guaranteed Obligations or for any guaranty or other liability in respect thereof; 

(iv)    any discharge, modification, settlement, compromise or other action in respect of any Guaranteed
Obligations or any guaranty or other liability in respect thereof, including any acceptance or refusal of any offer or performance with respect to the same or the subordination of the same to the payment of any other obligations; 

(v)    any agreement not to pursue or enforce or any failure to pursue or enforce (whether voluntarily or
involuntarily as a result of operation of law, court order or otherwise) any right or remedy in respect of any Guaranteed Obligations, any guaranty or other liability in respect thereof or any Collateral or other security for any of the foregoing;
any sale, exchange, release, substitution, compromise or other action in respect of any such Collateral or other security; or any failure to create, protect, perfect, secure, insure, continue or maintain any Liens in any such Collateral or other
security; 
 (vi)    the exercise of any right or remedy available under the Credit Documents, at law, in
equity or otherwise in respect of any Collateral or other security for any Guaranteed Obligations or for any guaranty or other liability in respect thereof, in any order and by any manner thereby permitted, including, without limitation, foreclosure
on any such Collateral or other security by any manner of sale thereby permitted, whether or not every aspect of such sale is commercially reasonable; 

(vii)    any bankruptcy, reorganization, arrangement, liquidation, insolvency, dissolution, termination,
reorganization or like change in the corporate structure or existence of the Borrowers or any other Person directly or indirectly liable for any Guaranteed Obligations; 

(viii)    any manner of application of any payments by or amounts received or collected from any Person, by
whomsoever paid and howsoever realized, whether in reduction of any Guaranteed Obligations or any other obligations of the Borrowers or any other Person directly or indirectly liable for any Guaranteed Obligations, regardless of what Guaranteed
Obligations may remain unpaid after any such application; or 

  
 6 

 (ix)    any other circumstance that might otherwise
constitute a legal or equitable discharge of, or a defense, setoff or counterclaim available to, the Borrowers, any Guarantor or a surety or guarantor generally, other than the occurrence of all of the following: (A) the payment in full in cash
of the Guaranteed Obligations (other than contingent and indemnification obligations not then due and payable and other than Obligations described in the following clause (C), except as expressly set forth therein), (B) the termination of the
Commitments and the termination or expiration of all Letters of Credit under the Credit Agreement, and (C) the termination of, and settlement of all obligations of the Borrowers under, each Permitted Hedge Agreement to which any Hedge Party is
a party and each Guaranteed Cash Management Agreement to which any Cash Management Bank is a party to the extent the terms of such Permitted Hedge Agreements and Cash Management Agreements require the termination thereof or settlement of the
obligations of any Consolidated Entity thereunder as a result of the termination of the Credit Agreement (the events in clauses (A), (B) and (C) above, collectively, the “Termination Requirements”). 

3.    Certain Waivers. Each Guarantor hereby knowingly, voluntarily and expressly waives: 

(i)    presentment, demand for payment, demand for performance, protest and notice of any other kind,
including, without limitation, notice of nonpayment or other nonperformance (including notice of default under any Credit Document with respect to any Guaranteed Obligations), protest, dishonor, acceptance hereof, extension of additional credit to
the Borrowers and of any of the matters referred to in Section 2 and of any rights to consent thereto; 

(ii)    any right to require the Guaranteed Parties or any of them, as a condition of payment or
performance by such Guarantor hereunder, to proceed against, or to exhaust or have resort to any Collateral or other security from or any deposit balance or other credit in favor of, the Borrowers, any other Guarantor or any other Person directly or
indirectly liable for any Guaranteed Obligations, or to pursue any other remedy or enforce any other right; and any other defense based on an election of remedies with respect to any Collateral or other security for any Guaranteed Obligations or for
any guaranty or other liability in respect thereof, notwithstanding that any such election (including any failure to pursue or enforce any rights or remedies) may impair or extinguish any right of indemnification, contribution, reimbursement or
subrogation or other right or remedy of any Guarantor against the Borrowers, any other Guarantor or any other Person directly or indirectly liable for any Guaranteed Obligations or any such Collateral or other security; 

(iii)    any right or defense based on or arising by reason of any right or defense of the Borrowers or any
other Person, including, without limitation, any defense based on or arising from a lack of authority or other disability of the Borrowers or any other Person, the invalidity or unenforceability of any Guaranteed Obligations, any Collateral or other
security therefor or any Credit Document or other agreement or instrument delivered pursuant thereto, or the cessation of the liability of the Borrowers for any reason other than the satisfaction of the Termination Requirements; 

  
 7 

 (iv)    any defense based on any Guaranteed Party’s acts
or omissions in the administration of the Guaranteed Obligations, any guaranty or other liability in respect thereof or any Collateral or other security for any of the foregoing, and promptness, diligence or any requirement that any Guaranteed Party
create, protect, perfect, secure, insure, continue or maintain any Liens in any such Collateral or other security; 

(v)    any right to assert against any Guaranteed Party, as a defense, counterclaim, crossclaim or setoff,
any defense, counterclaim, claim, right of recoupment or setoff that it may at any time have against any Guaranteed Party (including, without limitation, failure of consideration, fraud, fraudulent inducement, statute of limitations, payment, accord
and satisfaction and usury), other than compulsory counterclaims and other than the payment in full in cash of the Guaranteed Obligations; and 

(vi)    any defense based on or afforded by any applicable law that limits the liability of or exonerates
guarantors or sureties or that may in any other way conflict with the terms of this Guaranty. 
 4.    No
Subrogation. Each Guarantor hereby waives, and agrees that it will not exercise or seek to exercise, any claim or right that it may have against the Borrowers or any other Guarantor at any time as a result of any payment made under or in
connection with this Guaranty or the performance or enforcement hereof, including any right of subrogation to the rights of any of the Guaranteed Parties against any Borrower or any other Guarantor, any right of indemnity, contribution or
reimbursement against the Borrowers or any other Guarantor (including rights of contribution as set forth in Section 1(c)), any right to enforce any remedies of any Guaranteed Party against the Borrowers or any other
Guarantor, or any benefit of, or any right to participate in, any Collateral or other security held by any Guaranteed Party to secure payment of the Guaranteed Obligations, in each case whether such claims or rights arise by contract, statute
(including without limitation the Bankruptcy Code), common law or otherwise; provided, however, that each Guarantor may enforce the rights of contribution set forth in Section 1(c) after satisfaction of the
Termination Requirements. Each Guarantor further agrees that all indebtedness and other obligations, whether now or hereafter existing, of any Credit Party to such Guarantor, including, without limitation, any such indebtedness in any proceeding
under the Bankruptcy Code and any intercompany receivables, together with any interest thereon, shall be, and hereby are, subordinated and made junior in right of payment to the Guaranteed Obligations. Each Guarantor further agrees that if any
amount shall be paid to or any distribution received by any Guarantor (i) on account of any such indebtedness at any time after the occurrence and during the continuance of an Event of Default, or (ii) on account of any rights of
contribution at any time prior to the satisfaction of the Termination Requirements, such amount or distribution shall be deemed to have been received and to be held in trust for the benefit of the Guaranteed Parties, and shall forthwith be delivered
to the Administrative Agent in the form received (with any necessary endorsements in the case of written instruments), to be applied against the Guaranteed Obligations, whether or not matured, in accordance with the terms of the applicable Credit
Documents and without in any way discharging, limiting or otherwise affecting the liability of such Guarantor under any other provision of this Guaranty. Additionally, in the event any of the Borrowers or any other Consolidated Entity becomes a
“debtor” within the meaning of the Bankruptcy Code, the Administrative Agent shall be entitled, at its option, on behalf of the Guaranteed Parties and as
attorney-in-fact for each Guarantor, and 

  
 8 

 
is hereby authorized and appointed by each Guarantor, to file proofs of claim on behalf of each relevant Guarantor and vote the rights of each such Guarantor in any plan of reorganization, and to
demand, sue for, collect and receive every payment and distribution on any indebtedness of the Borrowers or such Consolidated Entity to any Guarantor in any such proceeding, each Guarantor hereby assigning to the Administrative Agent all of its
rights in respect of any such claim, including the right to receive payments and distributions in respect thereof. 

5.    Representations and Warranties. Each Guarantor hereby represents and warrants to the Guaranteed Parties that,
as to itself, all of the representations and warranties relating to it contained in the Credit Agreement qualified as to materiality are true and correct and those not so qualified are true and correct in all material respects, in each case on and
as of the Closing Date and each Borrowing Date or date of issuance of a Letter of Credit with the same effect as if made on and as of such date, both immediately before and after giving effect to the Loans to be made or Letter of Credit to be issued
on such date (except to the extent any such representation or warranty is expressly stated to have been made as of a specific date, in which case such representation or warranty is true and correct as of such date). 

6.    Financial Condition of Borrowers. Each Guarantor represents that it has knowledge of the Borrowers’
financial condition and affairs and that it has adequate means to obtain from the Borrowers on an ongoing basis information relating thereto and to the Borrowers’ ability to pay and perform the Guaranteed Obligations, and agrees to assume the
responsibility for keeping, and to keep, so informed for so long as this Guaranty is in effect with respect to such Guarantor. Each Guarantor agrees that the Guaranteed Parties shall have no obligation to investigate the financial condition or
affairs of the Borrowers for the benefit of any Guarantor nor to advise any Guarantor of any fact respecting, or any change in, the financial condition or affairs of the Borrowers that might become known to any Guaranteed Party at any time, whether
or not such Guaranteed Party knows or believes or has reason to know or believe that any such fact or change is unknown to any Guarantor, or might (or does) materially increase the risk of any Guarantor as guarantor, or might (or would) affect the
willingness of any Guarantor to continue as a guarantor of the Guaranteed Obligations. 
 7.    Payments;
Application; Setoff. 
 (a)    Each Guarantor agrees that, upon the failure of any of the Borrowers to pay any
Guaranteed Obligations when and as the same shall become due (whether at the stated maturity, by acceleration or otherwise), and without limitation of any other right or remedy that any Guaranteed Party may have at law, in equity or otherwise
against such Guarantor, such Guarantor will, subject to the provisions of Section 1(b), forthwith pay or cause to be paid to the Administrative Agent, for the benefit of the Guaranteed Parties, an amount equal to the amount
of the Guaranteed Obligations then due and owing as aforesaid. 
 (b)    All payments made by each Guarantor hereunder
will be made in the Currency of the particular underlying Guaranteed Obligation to the Administrative Agent, without setoff, counterclaim or other defense and, in accordance with the Credit Agreement, free and clear of and without deduction for any
Taxes, each Guarantor hereby agreeing to comply with and be bound by the provisions of the Credit Agreement in respect of all payments made by it hereunder. 

  
 9 

 (c)    All payments made hereunder shall be applied in accordance with the
provisions of Section 2.12 of the Credit Agreement. For purposes of applying amounts in accordance with this Section 7(c), the Administrative Agent shall be entitled to rely upon any Guaranteed Party that has
entered into a Permitted Hedge Agreement or Guaranteed Cash Management Agreement for a determination (which such Guaranteed Party agrees to provide or cause to be provided upon request of the Administrative Agent) of the outstanding Guaranteed
Obligations owed to such Guaranteed Party under any such Permitted Hedge Agreement or Guaranteed Cash Management Agreement. Unless it has actual knowledge (including by way of written notice from any such Guaranteed Party) to the contrary, the
Administrative Agent, in acting hereunder, shall be entitled to assume that no Permitted Hedge Agreements or Guaranteed Cash Management Agreement, or Guaranteed Obligations in respect thereof, are in existence between any Guaranteed Party and any
Consolidated Entity. If any Lender or Affiliate thereof that is a party to a Permitted Hedge Agreement or Guaranteed Cash Management Agreement (the obligations of the applicable Consolidated Entity under which are Guaranteed Obligations) ceases to
be a Lender or Affiliate thereof, such former Lender or Affiliate thereof shall nevertheless continue to be a Guaranteed Party hereunder with respect to the Guaranteed Obligations under such Permitted Hedge Agreement or Guaranteed Cash Management
Agreement. 
 (d)    In the event that the proceeds of any such sale, disposition or realization are insufficient to pay
all amounts to which the Guaranteed Parties are legally entitled, the Guarantors shall be jointly and severally liable for the deficiency, together with interest thereon at the highest rate specified in any applicable Credit Document for interest on
overdue principal or such other rate as shall be fixed by applicable law, together with the costs of collection and all other fees, costs and expenses payable hereunder. 

(e)    Upon and at any time after the occurrence and during the continuance of any Event of Default, each Guaranteed Party
and each of their respective Affiliates is hereby authorized at any time and from time to time, to the fullest extent permitted by applicable law, to set off and apply any and all deposits (general or special, time or demand, provisional or final,
in whatever currency) at any time held and other obligations (in whatever currency) at any time owing by such Guaranteed Party or any such Affiliate to or for the credit or the account of any Guarantor against any and all of the obligations of such
Guarantor now or hereafter existing under this Guaranty or any other Credit Document to such Guaranteed Party, irrespective of whether or not such Guaranteed Party shall have made any demand under this Guaranty or any other Credit Document and
although such obligations of such Guarantor may be contingent or unmatured or are owed to a branch or office of such Guaranteed Party different from the branch or office holding such deposit or obligated on such indebtedness; provided that,
in the event that any Defaulting Lender shall exercise any such right of setoff, (i) all amounts so offset shall be paid over immediately to the Administrative Agent for further application in accordance with the provisions of Section 2.20
of the Credit Agreement and, pending such payment, shall be segregated by such Defaulting Lender from its other funds and deemed held in trust for the benefit of the Administrative Agent, the Issuing Banks and the Lenders (including the Swingline
Lender) and (ii) such Defaulting Lender shall provide promptly to the Administrative Agent a statement describing in reasonable detail the obligations owing to such Defaulting Lender as to which it exercised such right of setoff. The rights of
each Guaranteed Party and their respective Affiliates under this subsection are in addition to other rights and remedies (including other rights of setoff) that such Guaranteed Parties or their respective Affiliates may have. Each

  
 10 

 
Guaranteed Party agrees to notify the Borrowers and the Administrative Agent promptly after any such setoff and application; provided that the failure to give such notice shall not affect
the validity of such setoff and application. 
 8.    No Waiver. The rights and remedies of the Guaranteed
Parties expressly set forth in this Guaranty and the other Credit Documents are cumulative and in addition to, and not exclusive of, all other rights and remedies available at law, in equity or otherwise. No failure or delay on the part of any
Guaranteed Party in exercising any right, power or privilege shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise thereof or the exercise of any
other right, power or privilege or be construed to be a waiver of any Default or Event of Default. No course of dealing between any of the Guarantors and the Guaranteed Parties or their agents or employees shall be effective to amend, modify or
discharge any provision of this Guaranty or any other Credit Document or to constitute a waiver of any Default or Event of Default. No notice to or demand upon any Guarantor in any case shall entitle such Guarantor or any other Guarantor to any
other or further notice or demand in similar or other circumstances or constitute a waiver of the right of any Guaranteed Party to exercise any right or remedy or take any other or further action in any circumstances without notice or demand. 

9.    Enforcement. The Guaranteed Parties agree that, except as provided in Section 7(e),
this Guaranty may be enforced only by the Administrative Agent, acting upon the instructions or with the consent of the Required Lenders as provided for in the Credit Agreement, and that no Guaranteed Party shall have any right individually to
enforce or seek to enforce this Guaranty or to realize upon any Collateral or other security given to secure the payment and performance of the Guarantors’ obligations hereunder. The obligations of each Guarantor hereunder are independent of
the Guaranteed Obligations, and a separate action or actions may be brought against each Guarantor whether or not action is brought against any of the Borrowers or any other Guarantor and whether or not any of the Borrowers or any other Guarantor is
joined in any such action. Each Guarantor agrees that to the extent all or part of any payment of the Guaranteed Obligations made by any Person is subsequently invalidated, declared to be fraudulent or preferential, set aside or required to be
repaid by or on behalf of any Guaranteed Party to a trustee, receiver or any other party under any Debtor Relief Laws (the amount of any such payment, a “Reclaimed Amount”), then, to the extent of such Reclaimed Amount, this
Guaranty shall continue in full force and effect or be revived and reinstated, as the case may be, as to the Guaranteed Obligations intended to be satisfied as if such payment had not been received; and each Guarantor acknowledges that the term
“Guaranteed Obligations” includes all Reclaimed Amounts that may arise from time to time. 

10.    Amendments, Waivers, etc. No amendment, modification, waiver, discharge or termination of, or consent to any
departure by any party hereto from, any provision of this Guaranty, shall be effective unless in a writing signed by the Guarantors, the Administrative Agent and such of the Lenders as may be required under the provisions of the Credit Agreement to
concur in the action then being taken, and then the same shall be effective only in the specific instance and for the specific purpose for which given. 

  
 11 

 11.    Addition, Release of Guarantors. Each Guarantor recognizes that
the provisions of the Credit Agreement require Persons that become Material U.S. Subsidiaries of Crawford and that are not already parties hereto to become Guarantors hereunder by executing a Guarantor Accession, and agrees that its obligations
hereunder shall not be discharged, limited or otherwise affected by reason of the same, or by reason of the Administrative Agent’s actions in effecting the same or in releasing any Guarantor hereunder, in each case without the necessity of
giving notice to or obtaining the consent of any other Guarantor. 
 12.    Continuing Guaranty; Term; Successors and
Assigns; Assignment; Survival. This Guaranty is a continuing guaranty and covers all of the Guaranteed Obligations as the same may arise and be outstanding at any time and from time to time from and after the date hereof, and shall
(i) remain in full force and effect until satisfaction of all of the Termination Requirements (provided that the provisions of Sections 1(a)(ii) shall survive any termination of this Guaranty), (ii) be
binding upon and enforceable against each Guarantor and its successors and assigns (provided, however, that no Guarantor may sell, assign or transfer any of its rights, interests, duties or obligations hereunder without the prior
written consent of the Lenders or except pursuant to a transaction permitted under Section 8.1 of the Credit Agreement) and (iii) inure to the benefit of and be enforceable by each Guaranteed Party and its successors and assigns. Without
limiting the generality of clause (iii) above, any Guaranteed Party may, in accordance with the provisions of the Credit Agreement, assign all or a portion of the Guaranteed Obligations held by it (including by the sale of participations),
whereupon each Person that becomes the holder of any such Guaranteed Obligations shall (except as may be otherwise agreed between such Guaranteed Party and such Person) have and may exercise all of the rights and benefits in respect thereof granted
to such Guaranteed Party under this Guaranty or otherwise. Each Guarantor hereby irrevocably waives notice of and consents in advance to the assignment as provided above from time to time by any Guaranteed Party of all or any portion of the
Guaranteed Obligations held by it and of the corresponding rights and interests of such Guaranteed Party hereunder in connection therewith. All representations, warranties, covenants and agreements herein shall survive the execution and delivery of
this Guaranty and any Guarantor Accession. 
 13.    Governing Law; Consent to Jurisdiction; Appointment of Borrowers
as Representative, Process Agent, Attorney-in-Fact. 

(a)    This Guaranty shall be governed by, and construed and enforced in accordance with, the laws of the State of New
York (including Sections 5-1401 and 5-1402 of the New York General Obligations Law, but excluding all other choice of law and conflicts of law rules). 

(b)    Each Guarantor irrevocably and unconditionally agrees that it will not commence any action, litigation or
proceeding of any kind or description, whether in law or equity, whether in contract or in tort or otherwise, against the Administrative Agent, any Lender, any Issuing Bank or any Related Party of any of the foregoing in any way relating to this
Guaranty or any other Credit Document or the transactions relating hereto or thereto, in any forum other than the courts of the State of New York sitting in New York County, and of the United States District Court of the Southern District of New
York, and any appellate court from any thereof, and each of the parties hereto irrevocably and unconditionally submits to the jurisdiction of such courts and agrees that all claims in respect of any such action, litigation or proceeding may be heard
and determined in such state court or, to the fullest extent permitted by applicable law, in such federal court. Each of the parties hereto agrees that a final judgment in any such action, 

  
 12 

 
litigation or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law. Nothing in this Guaranty or in any other
Credit Document shall affect any right that the Administrative Agent, any Lender or any Issuing Bank may otherwise have to bring any action or proceeding relating to this Guaranty or any other Credit Document against any Credit Party or its
properties in the courts of any jurisdiction. 
 (c)    Each Guarantor irrevocably and unconditionally waives, to the
fullest extent permitted by applicable law, any objection that it may now or hereafter have to the laying of venue of any action or proceeding arising out of or relating to this Guaranty or any other Credit Document in any court referred to in
Section 13(b). Each of the parties hereto hereby irrevocably waives, to the fullest extent permitted by applicable law, the defense of an inconvenient forum to the maintenance of such action or proceeding in any such court.

 (d)    Each Guarantor hereby irrevocably designates and appoints Crawford as its designee, appointee and agent to
receive on its behalf all service of process in any such action or proceeding and any other notice or communication hereunder, irrevocably consents to service of process in any such action or proceeding by registered or certified mail directed to
any of the Borrowers at its address set forth in the Credit Agreement (and service so made shall be deemed to be completed upon the earlier of actual receipt thereof or three Business Days after deposit in the United States mails, proper postage
prepaid and properly addressed), and irrevocably agrees that service so made shall be effective and binding upon such Guarantor in every respect and that any other notice or communication given to Crawford at the address and in the manner specified
herein shall be effective notice to such Guarantor. Nothing in this Section 13(d) shall affect the right of any party to serve legal process in any other manner permitted by law or affect the right of any Guaranteed Party
to bring any action or proceeding against any Guarantor in the courts of any other jurisdiction. 
 (e)    Further, each
Guarantor does hereby irrevocably make, constitute and appoint Crawford as its true and lawful attorney-in-fact, with full authority in its place and stead and in its
name, Crawford’s name or otherwise, and with full power of substitution in the premises, from time to time in Crawford’s discretion to agree on behalf of, and sign the name of, such Guarantor to any amendment, modification or supplement
to, restatement of, or waiver or consent in connection with, this Guaranty, any other Credit Document or any document or instrument pursuant hereto or thereto, and to take any other action and do all other things on behalf of such Guarantor that
Crawford may deem necessary or advisable to carry out and accomplish the purposes of this Guaranty and the other Credit Documents. Crawford will not be liable for any act or omission nor for any error of judgment or mistake of fact unless the same
shall occur as a result of the gross negligence or willful misconduct of Crawford. This power, being coupled with an interest, is irrevocable by any Guarantor for so long as this Guaranty shall be in effect with respect to such Guarantor. By its
signature hereto, Crawford consents to its appointment as provided for herein and agrees promptly to distribute all process, notices and other communications to each Guarantor. 

14.    Waiver of Jury Trial. EACH PARTY HERETO HEREBY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS GUARANTY OR ANY OTHER 

  
 13 

 
CREDIT DOCUMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR
ATTORNEY OF ANY OTHER PERSON HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PERSON WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED
TO ENTER INTO THIS GUARANTY AND THE OTHER CREDIT DOCUMENTS BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION. 

15.    Notices. All notices and other communications provided for herein shall be in writing and shall be delivered
by hand or overnight courier service, mailed by certified or registered mail or sent by facsimile or email as follows: (i) if to any Guarantor, in care of Crawford and at its address for notices set forth in the Credit Agreement, and
(ii) if to any Guaranteed Party, at its address for notices set forth in the Credit Agreement; in each case, as such addresses may be changed from time to time pursuant to the Credit Agreement, and with copies to such other Persons as may be
specified under the provisions of the Credit Agreement. Notices sent by hand or overnight courier service, or mailed by certified or registered mail, shall be deemed to have been given when received; notices sent by facsimile shall be deemed to have
been given when sent (except that, if not given during normal business hours for the recipient, shall be deemed to have been given at the opening of business on the next business day for the recipient). Notices delivered through electronic
communications to the extent provided in the Credit Agreement shall be effective as provided therein. 

16.    Severability. To the extent any provision of this Guaranty is prohibited by or invalid under the applicable
law of any jurisdiction, such provision shall be ineffective only to the extent of such prohibition or invalidity and only in such jurisdiction, without prohibiting or invalidating such provision in any other jurisdiction or the remaining provisions
of this Guaranty in any jurisdiction. 
 17.    Construction. The headings of the various sections and
subsections of this Guaranty have been inserted for convenience only and shall not in any way affect the meaning or construction of any of the provisions hereof. Unless the context otherwise requires, words in the singular include the plural and
words in the plural include the singular. 
 18.    Counterparts; Effectiveness. This Guaranty may be executed in
any number of counterparts and by different parties hereto on separate counterparts, each of which when so executed and delivered shall be an original, but all of which shall together constitute one and the same instrument. This Guaranty shall
become effective, as to any Guarantor, upon the execution and delivery by such Guarantor of a counterpart hereof or a Guarantor Accession. Delivery of an executed counterpart of a signature page of this Guaranty by facsimile or in electronic format
(e.g., “pdf” or “tif” file format) shall be effective as delivery of a manually executed counterpart of this Guaranty. 

  
 14 

 19.    Amendment and Restatement of Existing Guaranty. This Guaranty
shall amend and restate the Existing Guaranty. Each Guarantor intends that this Guaranty shall not cause a novation of the obligations of such Guarantor under the Existing Guaranty, nor shall it extinguish, terminate or impair the obligations or the
rights or remedies of the Administrative Agent under the Existing Guaranty, or any other Credit Document, which shall continue in full force and effect in favor of the Administrative Agent and the Lenders. Except as expressly amended hereby, the
Existing Guaranty shall continue in full force and effect in accordance with the provisions thereof on the date hereof, and each Guarantor ratifies and reaffirms the guarantee of the Guaranteed Obligations by such Guarantor in favor of the
Administrative Agent for the benefit of the Lenders. Any reference to the Existing Guaranty herein (including in relation to any amounts guaranteed by this Guaranty) shall refer to this Guaranty, as amended and restated. 

[Remainder of page intentionally left blank] 

  
 15 

 IN WITNESS WHEREOF, the parties have caused this Guaranty to be executed under seal by
their duly authorized officers as of the date first above written. 
  

			
	CRAWFORD & COMPANY
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Senior Vice President – Treasurer and Chief Risk Officer
	
	CRAWFORD & COMPANY INTERNATIONAL, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	CRAWFORD & COMPANY EMEA / A-P HOLDINGS LIMITED
		
	By:	 	 /s/ Stephen David Pearsall

	Name:	 	Stephen David Pearsall
	Title:	 	Director
	
	CRAWFORD & COMPANY ADJUSTERS LIMITED
		
	By:	 	 /s/ Stephen David Pearsall

	Name:	 	Stephen David Pearsall
	Title:	 	Director
	
	GARDEN CITY GROUP, LLC
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer

  
 Signature Page to
Amended and Restated Guaranty Agreement 

 
			
	CRAWFORD LEASING SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	RISK SCIENCES GROUP, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	BROADSPIRE SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	BROADSPIRE INSURANCE SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	BROADSPIRE DISABILITY SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	SETTLEMENT SERVICES, INC.
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	President

  
 Signature Page to
Amended and Restated Guaranty Agreement 

 
			
	WEGOLOOK, LLC
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer
	
	CRAWFORD INNOVATIVE VENTURES, LLC
		
	By:	 	 /s/ Joseph R. Caporaso

	Name:	 	Joseph R. Caporaso
	Title:	 	Treasurer

  
 Signature Page to
Amended and Restated Guaranty Agreement 

 Accepted and agreed to: 
  

			
	 WELLS FARGO BANK, NATIONAL ASSOCIATION,

as Administrative Agent

			
		
	By:	 	 /s/ Lex Mayers

	Name:	 	Lex Mayers
	Title:	 	SVP

  
 Signature Page to
Amended and Restated Guaranty Agreement 

 Execution Version 

EXHIBIT A 
 GUARANTOR
ACCESSION 
 THIS GUARANTOR ACCESSION (this “Accession”), dated as of
                    ,                     , is
executed and delivered by [NAME OF NEW GUARANTOR], a                     corporation (the “New Guarantor”), pursuant to the
Guaranty Agreement referred to hereinbelow. 
 Reference is made to the Amended and Restated Credit Agreement, dated as of
[            ], 2017, among CRAWFORD & COMPANY, a Georgia corporation (“Crawford”), CRAWFORD & COMPANY RISK SERVICES
INVESTMENTS LIMITED, a limited company incorporated under the laws of England and Wales with registered number 02855446 (the “UK Borrower”), CRAWFORD & COMPANY (CANADA) INC., a corporation
incorporated under the laws of Canada (the “Canadian Borrower”) and CRAWFORD & COMPANY (AUSTRALIA) PTY. LTD., a proprietary limited company organized in Australia (ACN 002 317 133) (the
“Australian Borrower” and, together with Crawford, the UK Borrower and the Canadian Borrower, the “Borrowers”), the lenders party thereto, the Administrative Agent and the other Persons party thereto (as amended,
modified, restated or supplemented from time to time, the “Credit Agreement”). In connection with and as a condition to the initial and continued extensions of credit under the Credit Agreement, certain Subsidiaries of Crawford have
executed and delivered an Amended and Restated Guaranty Agreement, dated as of [            ], 2017 (as amended, modified, restated or supplemented from time to time, the “Guaranty
Agreement”), pursuant to which each such Subsidiary has guaranteed the payment in full of the obligations of each Borrower under the Credit Agreement and the other Credit Documents (as defined in the Credit Agreement). Capitalized
terms used herein without definition shall have the meanings given to them in the Guaranty Agreement. 
 Each Borrower has agreed under the
Credit Agreement to cause each of its future Material U.S. Subsidiaries to become a party to the Guaranty Agreement as a guarantor thereunder. The New Guarantor is a Material U.S. Subsidiary of Crawford, or Crawford has determined New Guarantor
should become a party to the Guaranty Agreement as a guarantor. The New Guarantor will obtain benefits as a result of the continued extension of credit to each Borrower under the Credit Agreement, which benefits are hereby acknowledged, and,
accordingly, desire to execute and deliver this Accession. Therefore, in consideration of the foregoing and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, and to induce the Lenders to continue to
extend credit to each Borrower under the Credit Agreement, the New Guarantor hereby agrees as follows: 
 1.    The New
Guarantor hereby joins in and agrees to be bound by each and all of the provisions of the Guaranty Agreement as a Guarantor thereunder. In furtherance (and without limitation) of the foregoing, pursuant to Section 1 of the Guaranty Agreement,
the New Guarantor hereby irrevocably, absolutely and unconditionally, and jointly and severally with each other Guarantor, guarantees to the Guaranteed Parties the full and prompt payment, at any time and from time to time as and when due (whether
at the stated maturity, by acceleration or otherwise), of all of the Guaranteed Obligations, and agrees to pay or reimburse upon demand all other obligations of the Guarantors under the Guaranty Agreement, all on the terms and subject to the
conditions set forth in the Guaranty Agreement. 

 2.    The New Guarantor hereby represents and warrants that after giving
effect to this Accession, each representation and warranty related to it contained in the Credit Agreement qualified as to materiality is true an correct and those not so qualified are true and correct in all material respects, in each case on and
as of the date hereof with the same effect as if made on and as of such date (except to the extent any such representation or warranty is expressly stated to have been made as of a specific date, in which case such representation or warranty is true
and correct as of such date). 
 3.    This Accession shall be a Credit Document (within the meaning of such term under
the Credit Agreement), shall be binding upon and enforceable against the New Guarantor and its successors and assigns, and shall inure to the benefit of and be enforceable by each Guaranteed Party and its successors and assigns. This Accession and
its attachments are hereby incorporated into the Guaranty Agreement and made a part thereof. 
 IN WITNESS WHEREOF, the New Guarantor
has caused this Accession to be executed under seal by its duly authorized officer as of the date first above written. 
  

			
	[NAME OF NEW GUARANTOR]

 
			
		
	By:	 	  

		
	Title:	 	  

  
 2

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00275-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00275-of-00352.parquet"}]]