Document:

Exhibit 10.7

 

CONFIDENTIAL
TREATMENT REQUESTED UNDER C.F.R. SECTIONS 200.80(b)(4), 200.83 AND 230.406.
(*****) INDICATES OMITTED MATERIAL THAT IS THE SUBJECT OF A CONFIDENTIAL
TREATMENT REQUEST FILED SEPARATELY WITH THE COMMISSION. THE OMITTED MATERIAL
HAS BEEN FILED SEPARATELY WITH THE COMMISSION.

 

AMENDED AND RESTATED SERVICES AGREEMENT

 

BETWEEN

 

MCCALLA RAYMER, LLC

 

AND

 

PROMMIS SOLUTIONS, LLC

 

 

Dated as of January 12, 2010

 

 

AGREEMENT

 

THIS AMENDED AND RESTATED SERVICES
AGREEMENT (together with the Schedules hereto, this “Agreement”)
is entered into as of this twelfth day of January, 2010, by and between
McCalla Raymer, LLC (f/k/a McCalla, Raymer, Padrick, Cobb, Nichols &
Clark, LLC), a Georgia limited liability company (“McCalla”), and
Prommis Solutions, LLC (f/k/a MR Default Services LLC), a Delaware limited
liability company (the “Service Provider”), and amends and restates in
its entirety that certain Services Agreement between McCalla and the Service
Provider dated as of February 24, 2006 (the “Original Services
Agreement”).  In each case where
McCalla or the Service Provider is required to perform, McCalla or the Service
Provider shall perform or cause their respective direct or indirect
subsidiaries and affiliates to perform under the terms of this Agreement.  McCalla and the Service Provider are
sometimes hereinafter individually referred to as a “Party” and
collectively referred to as the “Parties.”

 

WHEREAS, McCalla and
the Service Provider entered into the Original Services Agreement; and

 

WHEREAS, McCalla and
the Service Provider desire to expand the scope of services which the Service
Provider will provide to McCalla on the terms and conditions set forth herein.

 

NOW, THEREFORE, in
consideration of the recitals, and the mutual promises, covenants and
agreements set forth herein, and for other good and valuable consideration, the
receipt and sufficiency of which is hereby acknowledged, it is agreed that:

 

DECLARATION OF INTENT; RECITALS

 

The Recitals are intended to be a statement of the
purposes of and basis for this Agreement and are not intended to alter the
plain meaning of the terms and conditions of this Agreement or to require any
party to undertake or perform any obligations that are not otherwise required
by this Agreement.

 

ARTICLE I - DEFINITIONS

 

For the purposes of this
Agreement, the following terms shall have the definitions hereinafter
specified:

 

1.1.         “Bankruptcy Management Software”
means the computer programming code, including software programs and any
interfaces, owned by the Service Provider and used to provide and perform the
Bankruptcy Administrative Services (as defined in Schedule A hereto).

 

1.2.         “Bankruptcy Management System”
or “BMS” means the hardware, software (including the Bankruptcy
Management Software), data networks and systems provided and used (whether
owned, under contract or licensed) by the Service Provider to perform and
provide the Bankruptcy Administrative Services.

 

1.3.         “BFR Business” means the
non-legal bankruptcy, foreclosure and REO support services business.

 

1

 

1.4.         “Communications Environment”
means  the Services communications
environment that is needed for McCalla and Service Provider to pass
information/data back and forth for purposes of providing the Services.

 

1.5.         “Dispute” shall have the meaning
set forth in Section 7.1 hereof.

 

1.6.         “Force Majeure” shall have the
meaning set forth in Section 5.1 hereof.

 

1.7.         “Foreclosure Management Software”
means the computer programming code, including software programs and any
interfaces, owned by the Service Provider and used to provide and perform the
Foreclosure Administrative Services (as defined in Schedule A hereto).

 

1.8.         “Foreclosure Management System”
or “FMS” means the hardware, software (including the Foreclosure
Management Software), data networks and systems provided and used (whether
owned, under contract or licensed) by the Service Provider to perform and
provide the Foreclosure Administrative Services.

 

1.9.         “Governmental Authority” means
any: (i) nation, state, commonwealth, province, territory, county,
municipality, district or other jurisdiction of any nature; (ii) federal,
state, local, municipal, foreign or other government; or (iii) governmental
or quasi-governmental authority of any nature (including any governmental
division, department, agency, commission, instrumentality, official, ministry,
fund, foundation, center, organization unit, body, court or tribunal).

 

1.10.       “Legal Services” means those legal
services in the Practice Areas to be provided by McCalla to McCalla Clients.

 

1.11.       “McCalla” shall have the meaning
set forth in the Recitals hereto.

 

1.12.       “McCalla Clients” means the
clients of McCalla.

 

1.13.       “McCalla Indemnified Party” shall
have the meaning set forth in Section 6.2 hereof.

 

1.14.       “McCalla Losses” shall have the
meaning set forth in Section 6.2 hereof.

 

1.15.       “McCalla Premises” means that
certain place of business located at 1544 Old Alabama Road, Roswell, Georgia
and 900 Holcomb Woods Parkway, Roswell, Georgia.

 

1.16.       “Practice Areas” means the
bankruptcy and foreclosure practice areas.

 

1.17.       “REO” means real estate owned.

 

1.18.       “Rules” shall have the meaning set
forth in Section 8.6 hereof.

 

1.19.       “Schedules” means all of the
schedules, exhibits, annexes and attachments to this Agreement, as the same may
be amended from time to time in accordance with the terms of this Agreement.

 

2

 

1.20.       “Service Levels” shall have the
meaning set forth in Section 2.4(a) hereof.

 

1.21.       “Service Provider” shall have the
meaning set forth in the Recitals hereof.

 

1.22.       “Service Provider Premises” means
that certain place of business located at 1544 Old Alabama Road, Roswell,
Georgia and 900 Holcomb Woods Parkway, Roswell, Georgia.

 

1.23.       “Services” means, collectively,
the Legal Services and the Support Services.

 

1.24.       “Software” means, collectively,
the Bankruptcy Management Software and the Foreclosure Management Software.

 

1.25.       “SP Customers” means other
customers to whom Service Provider may provide Support Services.

 

1.26.       “SP Indemnified Party” shall have
the meaning set forth in Section 6.3 hereof.

 

1.27.       “SP Losses” shall have the meaning
set forth in Section 6.3 hereof.

 

1.28.       “Support Services” means those
support services to be provided by the Service Provider pursuant to and in
accordance with the terms and conditions set forth herein, as more particularly
described in Schedule A attached hereto.

 

1.29.       “Systems” means, collectively, the
Bankruptcy Management System and the Foreclosure Management System.

 

1.30.       “Term” shall have the meaning set
forth in Section 4.1 hereof.

 

There are additional defined terms in the Schedules
hereto.

 

ARTICLE II - SERVICES

 

2.1.         Provision of
Support Services by the Service Provider.

 

(a)           Commencement and Performance.  Subject to and upon the terms and conditions
set forth in this Agreement, beginning as of the date of this Agreement and
during the Term, the Service Provider shall provide the Support Services to
McCalla in accordance with the respective terms and conditions set forth herein
and in Schedule A.  No changes
shall be made to Schedule A or to the scope of the Support Services, nor
will any new services be provided by the Service Provider to McCalla or added
to Schedule A, without the mutual prior written consent of the Service
Provider and McCalla.

 

(b)           Nature of Engagement of Service
Provider.  McCalla hereby engages the
Service Provider on an exclusive basis to perform and provide the Support
Services to McCalla.  During the Term
McCalla agrees (i) not to perform the Support Services itself or, directly
or indirectly through any other Person, other than the Services Provider and (ii) not
to engage any Person other than the Service Provider to provide the Support
Services.  McCalla shall provide 

 

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all legal services to
McCalla Clients, including any appropriate or necessary supervision of the
provision of the Support Services.

 

(c)           Service Provider as Independent
Contractor.  The Service Provider
shall act under this Agreement solely as independent contractor and not as an
agent of McCalla.  Nothing in this
Agreement shall limit in any way Service Provider’s ability to provide services
to SP Customers other than McCalla. Nothing in this Agreement shall require
Service Provider to recommend the engagement of McCalla by any SP Customer or
any other person or entity.  To the
extent Service Provider elects to recommend the use of McCalla to any SP
Customer or any other person or entity, there shall be no consideration paid or
payable to the Service Provider for its recommendation of McCalla to such SP
Customer or person or entity.

 

(d)           Relationship Manager.  At all times during the Term, McCalla shall
designate, with the Service Provider’s reasonable consent, one of its partners
to be the point of contact with the Service Provider (the “Relationship
Manager”).  The Service Provider
shall be entitled to contact the Relationship Manager with any questions,
concerns, issues or problems arising from or relating to this Agreement.  McCalla hereby designates Daniel D. Phelan as
the initial Relationship Manager, and the Service Provider consents to such
designation.  Any replacement
Relationship Manager shall be reasonably acceptable to the Service Provider.

 

2.2.         Forms.  McCalla has
provided to the Service Provider certain forms for use in the Foreclosure
Management System, the Bankruptcy Management System and the Support Services
that meet McCalla’s requirements. To the extent that McCalla requires different
or revised forms for use in the Foreclosure Management System, the Bankruptcy
Management System or the Support Services, McCalla shall provide such other
forms to the Service Provider.  The
Service Provider shall use the forms provided by McCalla and shall not make any
substantive changes to such forms without the prior review and written consent
of an attorney at McCalla.

 

2.3.         Fees.

 

(a)           McCalla shall pay the Service
Provider the fees for the various types of Support Services set forth in Schedule
B in accordance with the terms set forth thereon.

 

(b)           The Parties agree to meet within six
months of the date of this Agreement, and thereafter, periodically (but in all
cases no less than once per year), to discuss the fee structure set forth on Schedule
B and, in good faith, consider any changes to such fee structure as are
appropriate to reflect changes in circumstances related to the provision of the
Support Services or the Legal Services.

 

(c)           The fees set forth on Schedule B
shall be subject to an annual adjustment equal to the annual increase in the
Consumer Price Index for All Urban Consumers (CPI-U) plus (*****)

 

(d)           McCalla shall deliver to the Service
Provider as soon as available, but in any event within thirty (30) days after
the end of each quarterly accounting period in each fiscal year during the
Term, its unaudited cash flow basis financial statements for the such quarterly
accounting period.

 

4

 

2.4.         Performance.

 

(a)           Service Levels.  Service Provider agrees that the performance
of the Support Services shall meet customary industry standards (the “Service
Levels”), subject to the limitations and in accordance with the provisions
set forth in this Agreement, including as set forth on Schedule A.

 

(b)           Modification of Service Levels.  As requested by McCalla from time to time,
Service Provider shall consider and, where mutually agreed, implement changes,
modifications, deletions and replacements of and additions to the Service
Levels for the purposes of better and more timely reflecting, facilitating and
supporting the purposes of this Agreement. 
It is acknowledged and agreed that Service Provider shall not be
expected to implement any changes, modifications, deletions or replacements of
or additions to the Service Levels that would cause any increase in Service
Provider’s costs to perform and deliver the Support Services by more than an
insignificant amount as reasonably determined by Service Provider, unless the
Parties agree to adjust the fees set forth on Schedule B to take into
account such changes to the Service Levels.

 

ARTICLE III - ADDITIONAL AGREEMENTS

 

3.1.         Service Provider’s
Responsibilities.  In providing
Support Services, Service Provider agrees as follows:

 

(a)           Efficient Use of Resources.  Service Provider shall use commercially
reasonable efforts (i) to efficiently and cost effectively administer,
manage, operate and use the resources employed by Service Provider to provide
and perform the Support Services under this Agreement, (ii) to efficiently
and cost effectively administer, manage and interface with any third party
providers providing services and products related to this Agreement, and (iii) to
enhance the Systems as is reasonably necessary to maintain functionality and
performance capabilities (including compatibility, configuration, scalability
and integration capabilities) during the Term.

 

(b)           Correction of Errors.  At Service Provider’s expense, Service
Provider shall promptly correct any errors or inaccuracies in the documents,
reports, billing statements and other output produced by Service Provider in
providing the Support Services, to the extent such errors or inaccuracies were
caused by (i) the failure of Service Provider or its affiliates to perform
the Support Services in accordance with the Service Levels or (ii)  any
defect or error in or failure of the Systems except as set forth in Article V
below.  Notwithstanding the foregoing,
McCalla may be charged by Service Provider for promptly correcting any such
errors or inaccuracies to the extent such errors or inaccuracies were caused by
errors in the data, information, forms or materials supplied, or caused to be
supplied, by McCalla to Service Provider or from instructions given, or caused
to be given, by McCalla to Service Provider that are inconsistent with the
terms of this Agreement.

 

(c)           Compliance.  Service Provider shall perform and provide
the Support Services in compliance with this Agreement and all laws, rules and
regulations applicable to Service Provider in its performance and delivery of
the Support Services.

 

5

 

(d)           Resources.  Service Provider shall render Support
Services using personnel that have the necessary knowledge, training, skills,
experience, qualifications and resources to provide and perform the Support
Services in accordance with this Agreement.

 

(e)           Regulatory Approvals.  Service Provider shall timely obtain all
necessary regulatory approvals and permits required to perform its obligations
under this Agreement, except those approvals and permits the absence of which
would not have a material adverse effect on the business or operations of
Service Provider or the performance and provision of the Support Services.

 

(f)            Service Provider
Modifications/Change of the Systems.

 

(i)            Service Provider shall notify
McCalla in writing of each planned modification or change to the Systems, or
any component or module of the Systems that could reasonably be expected to (A) materially
and negatively affect the full features, functionality, scalability and
performance of the Systems, (B) cause the Systems to fail to satisfy any
Service Level, or (C) require a material alteration of the Communications
Environment in order for McCalla to use the full features, functionality,
scalability or performance of the Services The notice shall describe the
modification(s) and/or change(s) and a report regarding the
ramifications and impacts of the modification(s) and change(s), together
with Service Provider’s evaluation of the modification(s) and/or change(s) in
terms of each of items (i) through (ii) of this Section 3.1(f).

 

3.2.         McCalla’s Cooperation.  McCalla agrees that it will cooperate with
the Service Provider in good faith with respect to any requests for
collaboration by the Service Provider in connection with the provision of the
Support Services by the Service Provider, including without limitation, making
its partners and employees available for meetings (whether in-person or
telephonic) with the Service Provider, regularly consulting with the Service
Provider in respect to marketing or similar activities involving McCalla
Clients, and providing the Service Provider with all information requested.

 

ARTICLE IV - TERM AND TERMINATION

 

4.1.         Term.  Unless earlier terminated as provided herein,
the term (the “Term”) of this Agreement shall expire on February 24,
2026.  Upon the written consent of the
Parties, this Agreement may be renewed for successive five (5) year terms.

 

4.2.         Termination.  In addition to a non-renewal upon expiration
of the Term, this Agreement may be terminated by:

 

(a)           Service
Provider, if McCalla materially breaches this Agreement (including, but
not limited to, non-payment) and such breach is not
cured by McCalla within one hundred and eighty (180) days after receipt of
written notice from Service Provider specifying such breach; and

 

(b)           McCalla, if Service Provider
materially breaches this Agreement, if, but only, if (i) such breach is not cured by Service Provider within one hundred and eighty
(180) days after receipt of written notice from McCalla specifying such breach,
and (ii) nationally 

 

6

 

recognized
legal counsel approved by Service Provider has advised McCalla in writing (a
copy of which shall be provided to Service Provider) that such material breach
will have a material adverse effect on McCalla’s ability to continue its BFR
Business.

 

4.3.         Termination of Rights and
Obligations. On the date of termination or expiration of this Agreement,
all rights and obligations granted under or imposed by this Agreement will
cease and terminate, except as set forth in Section 4.4.  Such expiration or termination shall not
affect any claim, demand, liability or right of a Party arising pursuant to
this Agreement prior to the expiration or termination hereof.

 

4.4.         Survival.  The following provisions shall survive the
termination or expiration of this Agreement: 
Articles IV, VI and VIII.

 

ARTICLE V - FORCE MAJEURE

 

5.1.         Events of Force Majeure.  Neither Party shall be responsible or liable,
or deemed in breach hereof, to the extent the performance of any of its
obligations hereunder is delayed or prevented due solely to causes beyond the
reasonable control and without the fault or negligence of the party experiencing
such delay or prevention.  Such causes
may include, but not be limited to, acts of God, unusually severe weather, acts
of terrorism, war, riots, fire, the demand, failure to act, or requirement of
law of any competent Governmental Authority, or the Party’s inability despite
due diligence to obtain required licenses (such causes are hereinafter called “Force
Majeure”).

 

5.2.         Force Majeure Procedure.  The Party experiencing the Force Majeure
shall exercise due diligence in endeavoring to overcome and mitigate any
resulting delay in, or prevention of, its performance.  The Party experiencing the Force Majeure
shall also promptly give written notification to the other Party, which notice
shall include a full and complete explanation of the Force Majeure and its
cause, the status of the Force Majeure, and the actions such Party is taking
and proposes to take to overcome and mitigate any resulting delay in, or
prevention of, its performance.

 

5.3.         Effects of Force Majeure.  If performance by either Party (other than
payment of fees for the Support Services) is materially delayed or prevented
due to Force Majeure, the time for that performance shall be extended for a
period reasonably necessary to overcome the effect of the Force Majeure.  The Party experiencing the Force Majeure
shall undertake reasonable measures to make up for the time lost without
additional compensation.  The other Party
shall have the right, upon reasonable notice to the Party experiencing the
Force Majeure, to obtain alternate Services during any event of Force Majeure
that delays or prevents the performance hereunder by the Party experiencing the
Force Majeure if the Force Majeure has or, in the other Party’s reasonable
judgment, threatens to have, an adverse effect on the other Party’s ability to
conduct its operations or to obtain its necessary Services.  The Party experiencing the Force Majeure must
provide reasonable assurance after any such Force Majeure event of its ability
to re-establish Service consistency and reliability before the other Party is
required to discontinue alternate sources of Services.

 

7

 

ARTICLE VI - INDEMNIFICATION

 

6.1.         CONSEQUENTIAL AND OTHER DAMAGES.  EXCEPT AS PROVIDED IN THE NEXT SENTENCE OF THIS SECTION 6.1, NO PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF CLIENTS OR CUSTOMERS OR LOSS OR IMPAIRMENT OF GOODWILL ARISING IN ANY MANNER FROM THIS AGREEMENT AND THE PERFORMANCE OR NON-PERFORMANCE OF A PARTY’S OBLIGATIONS HEREUNDER. THE FOREGOING SHALL NOT APPLY WITH RESPECT TO (1) ANY WRONGFUL TERMINATION OR ATTEMPTED TERMINATION OF THIS AGREEMENT BY A PARTY OR (2) A BREACH BY MCCALLA OF SECTION 2.1(b) OF THIS AGREEMENT. NOTHING CONTAINED IN THIS SECTION 6.1 IS INTENDED TO LIMIT ANY LIABILITY OF MCCALLA OR ITS ATTORNEYS IN CONNECTION WITH ANY CLAIM OF PROFESSIONAL MALPRACTICE.

 

6.2.         Indemnification by the Service Provider.  Subject to Section 6.1, the Service Provider agrees to indemnify McCalla, its affiliates and their respective directors, officers, agents, employees, affiliates and successors (each, a “McCalla Indemnified Party”) for, and to hold each McCalla Indemnified Party harmless from and against, any and all losses, liabilities, obligations, demands, claims, actions, cause of actions, costs, damages, deficiencies, taxes, penalties, fines or expenses, whether or not arising out of third party claims (including, without limitation, interest, penalties, reasonable attorneys’ fees and expenses, court costs and all amounts paid in investigation, defense or settlement of any of the foregoing) arising or resulting from (i) any breach of this Agreement by Service Provider, or (ii) the gross negligence or willful misconduct of the Service Provider in the provision of the Support Services (collectively, “McCalla Losses”), except to the extent any such McCalla Losses are caused by the gross negligence or willful misconduct of a McCalla Indemnified Party; provided that, in no event shall the Service Provider’s indemnification obligations hereunder exceed (*****)

 

6.3.         Indemnification by McCalla.  Subject to Section 6.1, McCalla agrees to indemnify the Service Provider, its affiliates and their respective directors, officers, agents, employees, affiliates and successors (each, a “SP Indemnified Party”) for, and to hold each SP Indemnified Party harmless from and against, any and all any and all losses, liabilities, obligations, demands, claims, actions, cause of actions, costs, damages, deficiencies, taxes, penalties, fines or expenses, whether or not arising out of third party claims (including, without limitation, interest, penalties, reasonable attorneys’ fees and expenses, court costs and all amounts paid in investigation, defense or settlement of any of the foregoing) arising or resulting from (i) any breach of this Agreement by McCalla, or (ii) the gross negligence or willful misconduct of McCalla in the provision of the Legal Services (collectively, the “SP Losses”), except to the extent any such SP Losses are caused by the gross negligence or willful misconduct of a SP Indemnified Party.

 

6.4.         Insurance.  Each Party shall maintain appropriate insurance coverage to support its obligations under this Agreement (including its indemnification obligations).  If a Party carries comprehensive general liability insurance, including errors and omissions liability

 

8

 

insurance, and blanket contractual liability insurance covering its obligations under this Agreement through the Term and for five (5) years thereafter, which insurance affords limits of not less than Five Million Dollars ($5,000,000) for each occurrence, such insurance shall be deemed to be conclusive of such Party’s compliance with this Section 6.4.  Each Party hereto shall provide the other Party with evidence of its compliance with this Section 6.4 upon written request.

 

ARTICLE VII - DISPUTE RESOLUTION

 

7.1.         It is the intention of the Parties to make a good faith effort to resolve, without resort to litigation, any dispute, controversy or claim arising out of or relating to this Agreement or any breach hereof (a “Dispute”) according to the procedures set forth in this Article VII.

 

7.2.         Upon written notice from either Party of a Dispute, each of the Service Provider and McCalla shall immediately designate one of its executives and empower that executive with any necessary authority to resolve the Dispute.  The designated executives shall promptly begin discussions in an effort to agree upon a resolution of the Dispute.  If the executives do not agree upon a resolution of the Dispute within fifteen (15) days of the referral to them, either Party may elect to abandon negotiations.  If a Dispute cannot be resolved pursuant to the procedures outlined in this paragraph, the Parties agree to submit such Dispute to arbitration pursuant to Section 8.6 of this Agreement.

 

ARTICLE VIII - MISCELLANEOUS

 

8.1.         Ingress and Egress.  During the Term, (a) the Service Provider shall have the right, upon reasonable notice to McCalla and at reasonable times, of ingress to and egress from the McCalla Premises only for purposes connected with the delivery of the Support Services hereunder or the exercise of any right under this Agreement or the performance of any obligations required by this Agreement, and (b) McCalla shall have the right, upon reasonable notice to the Service Provider and at reasonable times, of ingress to and egress from Service Provider Premises only for purposes connected with the exercise of any right under this Agreement or the performance of any obligations required by this Agreement.

 

8.2.         Amendments; Waiver.  Any provision of this Agreement may be amended or waived if, and only if, such amendment or waiver is in writing and signed, in the case of an amendment, by McCalla and the Service Provider, or in the case of a waiver, by the Party against whom the waiver is to be effective.  No failure or delay by any Party in exercising any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power or privilege.  The rights and remedies herein provided shall be cumulative and not exclusive of any rights or remedies provided by law, except as otherwise expressly provided herein.

 

8.3.         Notices.  All notices, demands, consents, approvals, requests or other communications which any of the parties to this Agreement may desire or be required to give hereunder (collectively, “Notices”) shall be in writing and shall be given by registered or

 

9

 

certified mail, return receipt requested, with postage prepaid, by a nationally recognized overnight courier, or by .pdf via email to the following address:

 

	    If   to the Service Provider:
    	    Prommis   Solutions, LLC
    
	     
    	    1544 Old Alabama Road
    
	     
    	    Roswell, Georgia 30076
    
	     
    	    Attention:
    	    Denis   Brosnan
    
	     
    	    Email:
    	    Denis.Brosnan@prommis.com
    
	     
    	    Facsimile:
    	    (      )                                            
    
	     
    	     
    	     
    
	     
    	    With   copies that shall not constitute notice to:
    
	     
    	     
    
	     
    	    Great   Hill Equity Partners III, L.P.
    
	     
    	    One   Liberty Square, 13th Floor
    
	     
    	    Boston,   MA  02109
    
	     
    	    Attention:
    	    Matthew   T. Vettel
    
	     
    	    Email:
    	     
    
	     
    	    Facsimile:
    	    (617)   790-9401
    
	     
    	     
    	     
    
	     
    	    and
    	     
    
	     
    	     
    	     
    
	     
    	    Kirkland &   Ellis LLP
    
	     
    	    300   North LaSalle 
    
	     
    	    Chicago,   Illinois  60654
    
	     
    	    Attention:
    	    Jeffrey   Seifman, P.C.
    
	     
    	     
    	    Michael   D. Paley
    
	     
    	    Email:
    	    Jeffrey.seifman@kirkland.com
    
	     
    	     
    	    Michael.paley@kirkland.com
    
	     
    	    Facsimile:
    	    (312)   862-2200
    
	     
    	     
    	     
    
	    If   to McCalla:
    	    McCalla   Raymer, LLC
    
	     
    	    400   Holcomb Woods Road
    
	     
    	    Roswell,   Georgia  30076
    
	     
    	    Attention:
    	    Daniel   D. Phelan
    
	     
    	    Email:
    	     
    
	     
    	    Facsimile:
    	    (      )                                 
    
	     
    	     
    	     
    
	     
    	    with copies that shall not constitute notice to:
    
	     
    	     
    
	     
    	    Hunton & Williams LLP
    
	     
    	    Bank of America Plaza
    
	     
    	    600 Peachtree Street, NE, Suite 4100
    
	     
    	    Atlanta, Georgia    30308
    
	     
    	    Attention:
    	    [            ]
    
	     
    	    Email:
    	     
    
	     
    	    Facsimile:
    	    (      )                                      
    

 

10

 

A Notice sent in compliance with the provisions of this Section 8.3 shall be deemed given on the third business day next succeeding the day on which it is sent if sent by registered or certified mail or on the first business day following the day on which the Notice was delivered to an overnight courier or, if notice is given by email, upon email confirmation that such notice was received.

 

8.4.         Assignment.  This Agreement may not be assigned by any Party without the prior written consent of the other Party, which consent may be granted or denied by such Party in its sole discretion, and any purported assignment without such consent shall be void and of no effect, provided; however, that the Service Provider may assign this Agreement to any affiliate of Service Provider or, for purposes of collateral security, to any lender to Service Provider or its affiliates, and this Agreement may be assigned to any successor in interest of the business conducted by the Service Provider or its affiliates or any purchaser of all or substantially all of the Service Provider’s assets.

 

8.5.         Governing Law.  This Agreement shall in all respects and to the maximum extent permitted by applicable law be governed by the Law of the State of Georgia, including all matters of construction, validity and performance but excluding all other choice of law and conflicts of law rules.

 

8.6.         Arbitration.  Any Dispute arising out of or in connection with the Agreement that cannot be resolved by the parties pursuant to Article VII shall be finally settled in accordance with the Rules of the American Arbitration Association (the “Rules”) by one or more arbitrators appointed in accordance with the Rules.  Arbitration proceedings under this Section 8.6 shall be held in Atlanta, Georgia which will be the seat of the arbitration tribunal.  The decision of the arbitrator shall be final and binding upon the parties hereto, not subject to appeal and shall deal with the questions of costs of the arbitration and all matters related thereto.  Judgment upon the award or decision rendered by the arbitrator may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial recognition of the award or an order of enforcement thereof, as the case may be.

 

8.7.         Entire Agreement.  This Agreement (including the Schedules hereto) constitutes the entire agreement of the parties with respect to its subject matter and supersedes any prior or contemporaneous agreement or understanding between the parties.

 

8.8.         Execution in Counterparts.  This Agreement may be executed in one or more counterparts, each of which shall be deemed an original and all of which shall constitute one and the same agreement.

 

8.9.         Titles and Headings.  Titles and headings to sections herein are inserted for the convenience of reference only and are not intended to be a part of or to affect the meaning or interpretation of this Agreement.

 

8.10.       Specific Performance.  The Parties agree that irreparable damage could occur in the event that any of the provisions of this Agreement were not performed in accordance with the terms hereof and that, subject to the terms hereof, the Parties may be entitled to specific performance on the terms hereof, in addition to any other remedy at law or equity.

 

11

 

8.11.       Inspection of Books and Records.  Each Party shall have the right upon not less than three business days’ prior written notice, at its expense, to examine, and have an independent public accounting firm appointed by it examine, during reasonable business hours, such records of the other Party as are reasonably necessary to verify the correctness of the reports, computations, and charges made with respect to any amounts required to be paid by such Party under the terms of this Agreement.

 

[SIGNATURES ON FOLLOWING PAGE]

 

12

 

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first written above.

 

	     
    	    PROMMIS SOLUTIONS, LLC
    
	     
    	     
    
	     
    	     
    
	     
    	    By:
    	    /s/Denis A. Brosnan Jr.
    
	     
    	    Name: Denis   Brosnan
    
	     
    	    Title:   Chief   Executive Officer and President
    
	     
    	     
    
	     
    	     
    
	     
    	    MCCALLA RAYMER, LLC
    
	     
    	     
    
	     
    	     
    
	     
    	    By:
    	    /s/Martin M. Stone
    
	     
    	    Name: Martin M. Stone
    
	     
    	    Title:   Managing   Partner
    

 

Signature Page to Amended and Restated Services Agreement

 

 

Schedule A

 

1.                                      Foreclosure Administrative Services.

 

(a)                                  Service
Provider shall provide (i) the Foreclosure Administrative Services (as
defined below) and (ii) the Ancillary Services (as defined below) in
connection with McCalla’s foreclosure business.

 

(b)                                 For purposes of
this Agreement the following terms shall have the definitions hereinafter
specified:

 

(i)                                     “Ancillary
Services” means, collectively, the Tax Search, Title Services, Bankruptcy
Search, Eviction Support Services and REO Closing Services.

 

(ii)                                  “Bankruptcy
Searches” means the administrative services required in connection with the
provision of a bankruptcy search report on a borrower.  Bankruptcy Searches shall be provided by
E-Default Services LLC, an affiliate of Service Provider.

 

(iii)          “Eviction
Support Services” means the administrative and paralegal services required
in connection with an eviction, including the word processing services
performed in connection with the initial preparation of the first drafts of any
documents filed in connection therewith or correspondence sent to defendants or
opposing counsel (which shall be delivered to McCalla), the administrative
tasks relating to scheduling of any hearings and coordination with authorities
to arrange for removal of occupants and personal effects from property.

 

(iv)                              “Foreclosure
Administrative Services” means those administrative services provided in
connection with processing of a foreclosure referral including:

 

(A) data
entry of customer information packages onto the Service Provider’s automated
Foreclosure Management System;

 

(B) preparation
of a Fair Debt Collection Practices Act notice letter and demand letters to the
borrower, delivering such notices and demand letters to McCalla for legal
review, approval and execution on McCalla letterhead by an attorney at McCalla
and, following such review, approval and execution and subsequent return of
same to Service Provider, mailing the executed notices and demand letters;

 

(C) obtaining
all information required to complete the data entry into the Foreclosure
Management System from the servicer or other third party sources;

 

(D) preparation
of an advertisement package showing McCalla as foreclosing attorney for review
and approval by McCalla and, following such review and approval, distribution
to appropriate parties;

 

1

 

(E) under
a process reviewed and approved by McCalla, crying the foreclosure sale, as
required, and providing sales results to attorneys at McCalla supervising the
sale process;

 

(F) word
processing preparation of a deed under power using the Service Provider’s
Automated Foreclosure Management System;

 

(G) following
the review and approval of the deed under power by an attorney at McCalla,
transmitting the deed to the McCalla Client for execution by the McCalla
Client, receiving the executed deed from the McCalla Client and presenting the
executed deed to the clerk of the appropriate court (as directed by an attorney
at McCalla) for recording; and

 

(H) upon
direction from an attorney at McCalla, preparation of checks or wire transfers
(each to be reviewed, approved and signed by an attorney at McCalla) of “excess
proceeds” to all necessary stakeholders and, if a dispute shall arise between
stakeholders as to the distribution of such funds, word processing services in
connection with the initial preparation of an interpleader action for the
review, approval and execution by an attorney at McCalla.

 

(v)                                 “REO Closing
Services” means word processing services required in connection with the
preparation of the requisite documents, on forms that have been provided by
McCalla, to consummate a real estate owned closing including the preparation of
the initial draft of all documents required in connection therewith for the
review, approval, execution and use by McCalla in its conduct of such a
closing.

 

(vi)                              “Tax
Searches” means the administrative services required in connection with the
compilation of a tax report on an identified property.  Tax Searches shall be provided by Statewide
Tax and Title Services LLC, an affiliate of Service Provider.

 

(vii)                           “Title
Services” means the administrative services required in connection with the
compilation of a title report including a title examination and tax report on
an identified property, which title and tax reports shall be reviewed and
approved by an attorney at McCalla and reported to the client.  Title Services shall be provided by Statewide
Tax and Title Services LLC, an affiliate of Service Provider.

 

2.                                      Bankruptcy Administrative Services.

 

(a)                                  Service
Provider shall provide the Bankruptcy Administrative Services (as defined
below) in connection with McCalla’s bankruptcy business.

 

(b)                                 “Bankruptcy
Administrative Services” means those administrative services provided in
connection with processing of a bankruptcy matter including:

 

(i)                                     loading
customer information packages onto the Service Provider’s automated Bankruptcy
Management System;

 

2

 

(ii)                                  notification to
customer that the customer information package has been forwarded by an
attorney at McCalla to the Service Provider;

 

(iii)                               obtaining all
information required to complete data entry;

 

(iv)                              word processing
services in connection with the preparation of the initial draft of all
documents, pleading, motions, orders, objections requested by McCalla on forms
provided by McCalla in connection with the bankruptcy and delivery to McCalla
for bankruptcies relating to property in Georgia, Alabama or Tennessee (all
other states being referred to herein as, the “Foreign Jurisdictions”);

 

(v)                                 upon the
request and under the direction of an attorney at McCalla, preparation and
submission to an attorney at McCalla for review, approval and execution of
engagement letters between McCalla and local counsel (engaging such local
counsel to (i) review and approve all legal documents, pleading, motions,
orders, objections and (ii) attend all court hearings in connection with
any referrals relating to property in the Foreign Jurisdictions) and mailing
the fully executed copy to local counsel;

 

(vi)                              upon the
request and under the direction of an attorney at McCalla, making routine
communications regarding administrative matters with debtor’s counsel;

 

(vii)                           provision of
case management services including, under the direction of an attorney at
McCalla, making routine communications regarding administrative matters with
the bankruptcy court’s office, scheduling of hearings and maintaining court
calendars for McCalla;

 

(viii)                        provision of
mail processing services for all pleading and notices filed by debtors and
other parties and the preparation of docket sheets;

 

(ix)                                if applicable,
follow-up on the status of any sale proceeds; and

 

(x)                                   upon the
request and under the direction of an attorney at McCalla, preparing the initial
drafts of all documents, pleading, motions, orders and objections and
transmittal thereof to McCalla for review, approval and execution, and
following such review and approval transmittal of executed documents to local
counsel for filing.

 

3.                                      Billing Services.

 

(a)                                  Billing for
Legal Services.  The Service
Provider shall act as the billing agent for McCalla with respect to the
Practice Areas (the “Billing Services”). 
The Billing Services may include tracking the amounts due and payable to
McCalla by McCalla Clients for Legal Services, preparing statements (the “McCalla
Statements”) for Legal Services performed by McCalla for McCalla Clients
(subject to review and approval by McCalla), mailing the McCalla Statements to
McCalla Clients following review and approval of such McCalla Statements by an
attorney at McCalla, tracking the amounts collected as payment on the McCalla
statements, and such other services as McCalla may reasonably request of the
Service Provider related thereto.  All
McCalla Statements shall direct the McCalla Clients to remit the amounts shown
as due and payable for the Legal Services directly to a McCalla bank account.

 

3

 

(b)                                 Billing for
Support Services.  The Service
Provider will prepare statements (the “Service Provider Statements”)
prior to the third (3rd) business day of each month for the Support Services
performed by the Service Provider for McCalla during the preceding month.  Within
(*****) days of the date of the Service Provider Statements, McCalla will remit
payment in immediately available funds to the Service Provider in the amounts
shown as due and payable on the Service Provider Statements.

 

4.                                      General Administrative Services.

 

(a)                                  Payroll and
Financial Services.  The Service
Provider shall be responsible for all payroll services for McCalla (the “Payroll
Services”).  The Payroll Services
shall include, without limitation, contacting McCalla’s third-party payroll
provider, coordinating any necessary changes with such third-party payroll
provider and distributing payroll statements. 
The Service Provider shall also provide accounting and other financial
services (the “Financial Services”) to McCalla including responsibility
for all internal accounting reports and functions.  The Parties agree that in connection with the
Financial Services, the Service Provider will transition McCalla’s accounting
records and financial statements to the accrual basis method of accounting.

 

(b)                                 Human Resources
Services.  The Service
Provider shall provide all human resources services to McCalla, including,
without limitation, administration of benefit programs for McCalla employees,
recruiting new McCalla employees (as and when necessary) and coordinating the
hiring and transiting of new and departing McCalla employees.

 

(c)                                  Marketing
Services.  The Service
Provider shall be responsible for coordination of all marketing of McCalla’s
services, including, without limitation, developing and implementing any
marketing plans.

 

(d)                                 Information
Technology Services.  The Service
Provider shall be responsible for providing all information technology services
to McCalla.

 

(e)                                  Other
Administrative Services.  The
Service Provider shall be responsible for providing all reception and mailroom
services to McCalla.

 

(f)                                    Consulting
Services.  The Service
Provider will provide consulting services to McCalla regarding standard and
other improvements to enhance services offered to McCalla Clients.

 

(g)                                 Capital
Expenditures and Systems Conversions and Integrations.  Notwithstanding anything in this Agreement
(including in this Schedule A) to the contrary, McCalla shall remain
responsible for all capital expenditures (including costs associated with
conversion or integration of any information technology systems) required for
the performance by the Service Provider of the services set forth in paragraphs
(a) through (f) of this Section 4.

 

(h)                                 Limitation of
Liability. 
Notwithstanding anything in this Agreement (including in this Schedule
A) to the contrary, in no event shall the Service Provider’s total
liability to McCalla or to any third party arising out of or relating to the
services provided by the Service Provider pursuant to paragraphs (a) through
(f) of this Section 4 (whether as a result of a breach
of contract, tort or otherwise) exceed (*****) in the aggregate.

 

4

 

5.                                      Pricing.

 

The Service Provider shall
receive the fees set forth on Schedule B attached hereto in connection
with the provision of the Support Services.

 

5

 

Services
Agreement

Schedule B

 

Effective 1/1/2010

 

	
   

  	
   

  	
  GA

  	
   

  	
  GA

  	
   

  	
  TN

  	
   

  	
  AL

  	
   

  	
  Other

  	
   

  
	
  Bankruptcy

  	
   

  	
  Atlanta

  	
   

  	
  Non-Atl

  	
   

  	
  Non-GA

  	
   

  	
  Non-GA

  	
   

  	
  Non-GA

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Chapter 7

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 7 Motion to Extend

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 7 Comfort Order

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 7 Other Services

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 POC

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 Amended POC

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 MFR

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 Notice of Default

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 Objection to Plan

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 Motion to Extend

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 Comfort Order

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 13 Other Services

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 11

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter 12

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  

 

	
  Other MR Processing Fees

  	
   

  	
   

  	
   

  	
   

  
	
  Legacy File Processing

  	
   

  	
   

  	
   

  	
   

  
	
  Monitoring Fee

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Closing Fee

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Payment Correction Fee

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Acquisition Audit

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Acquisition Set-up

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Payment change letters

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Notice of Transfer letters

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  

 

	
  Loss Mitigation

  	
   

  	
  All States

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Loss Mit and Monitor Fees
  (excludes BB&T)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

	
   

  	
   

  	
  Effective Dates

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  5/1/09 - 4/30/10

  	
   

  	
  5/1/10 - 4/30/11

  	
   

  	
  5/1/11 - 4/30/12

  	
   

  	
  5/1/12 - 

  Going Forward

  	
   

  	
   

  	
   

  
	
  BB&T

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Current Owner Search

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Reinstatements

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Repayment Plans

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Forbearance Plans

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Loan Modifications (no delegated
  authority)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Short Sales

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Deeds-in-Lieu of Foreclosure

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Cancellation Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  

 

	
  Foreclosure

  	
   

  	
  GA

  Atlanta

  	
   

  	
  AL

  	
   

  	
  MS

  	
   

  	
  TN

  	
   

  	
  TX

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Foreclosure

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Postponement Fee

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  

 

	
  MR Processing Other Fees

  	
   

  	
   

  	
   

  	
   

  
	
  Sale Day Fees - Exc Proc Fee

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  FC Owner’s Title Fee to MRP

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  FC Excess Proceeds Processing Fee

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  2nd Mortgage Bidding and
  Monitoring

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Loss Mit and Monitor Fees

  	
   

  	
   

  	
   

  	
   

  
	
  Deed in Lieu

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Loan Modifications

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  VA Refunding

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Partial Claims

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  File Review

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Forbearance Agreement

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Title Claims

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Broach Letters

  	
   

  	
  (*****)

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  [ILLEGIBLE]

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Initial Title Review (DMV Search)

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Level One Clearance

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Level Two Clearance

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Level Three Clearance

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Level Four Clearance

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Conversion to Real Property

  	
   

  	
  (*****)

  	
   

  	
   

  
						

 

 

	
  Assignments

  	
   

  	
  All States

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Foreclosure

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Bankruptcy

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

	
  Eviction

  	
   

  	
  Atlanta

  	
   

  	
  AL

  	
   

  	
  MS

  	
   

  	
  TN

  	
   

  	
  TX

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  

 

	
  Cash for Keys

  	
   

  	
  Atlanta

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Document Preparation

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

REO/Northpark

 

	
   

  	
   

  	
  Atlanta

  	
   

  	
  Non-GA

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Closings - Inside 1st Loan

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Closings - Inside 2nd Loan

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Closing - Inside Cash

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Closing - Outside

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

	
  MR Processing Other Fees

  	
   

  	
   

  	
   

  	
   

  
	
  Owners title Fee

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  FHLMC Cancellation Fee

  	
   

  	
  (*****)

  	
   

  	
   

  
	
  Title Curative Fee

  	
   

  	
  (*****)

  	
   

  	
   

  

 

Removed all Statewide Records Pricing

 

Statewide
Tax Service - a (*****) bad debt allowance will be included on each summary bill for these services

 

	
  Document Retrieval

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Bkcy check

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  DMV Title Investigation

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Certified Document Request

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Mobile Tax Search

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Tax Request

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Tax Lien Payoff

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  

 

Statewide
Title Service/Foreclosure - (*****) bad debt allowance will be included on each summary bill for
these services

 

	
   

  	
   

  	
  Atlanta

  	
   

  	
  Non-GA (exc TX)

  	
   

  	
  TX

  	
   

  
	
  FC Title not Freddie Mac

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Full

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Limited

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Update

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Sale Day Update/Checkdown

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  FC Title Freddie Mac

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Full

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Limited

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Update

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Sale Day Update/Checkdown

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  FC Title Fannie Mae

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Limited

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  FTL Update

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Sale Day Update

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  BK POC Title

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

Statewide Title Service/REO - (*****) bad debt
allowance will be included on each summary bill for these services

 

	
  REO Titles

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Full

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Limited

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Update

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  REO Commitments

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  First mortgage per closing

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Second mortgage per closing

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  REO Clearance

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  

 

Statewide
Publishing - a (*****) bad debt allowance will be included on each summary bill for
these services

 

	
  Ad Cost

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  

 

E-Default
Service - a (*****) bad debt allowance will be included on each summary bill for
these services

 

	
  BPO Appraisals regular (3-5 days)

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  BPO Appraisals rush

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  AVM Appraisals

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Bankruptcy Doc Costs

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Loan Documents

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Pacers - Dockets and Monitoring

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  General Administrative Services

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Outsourced Payroll and Financial,
  Human Resource, Marketing, Information Technology, Other Administrative
  Services Monthly Fee

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  
	
  Consulting Services - Hourly Fee

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  

 

General Payment terms for outsourced services

 

Payment for outsourced services
due within (*****) days of invoice date except for Statewide
Title Service/REO.

Payment for
Statewide Title Service/REO: (*****) of invoice date and remaining (*****)
of invoice dateExhibit 10.11

 

CONFIDENTIAL
TREATMENT REQUESTED UNDER C.F.R. SECTIONS 200.80(b)(4), 200.83 AND 230.406.
(*****) INDICATES OMITTED MATERIAL THAT IS THE SUBJECT OF A CONFIDENTIAL
TREATMENT REQUEST FILED SEPARATELY WITH THE COMMISSION. THE OMITTED MATERIAL HAS
BEEN FILED SEPARATELY WITH THE COMMISSION.

 

EXECUTION COPY

 

SERVICES
AND TECHNOLOGY AGREEMENT

 

BETWEEN

 

MORRIS,
SCHNEIDER & PRIOR, L.L.C.

 

AND

 

MR
DEFAULT SERVICES LLC

 

 

Dated
as of February 2, 2007

 

 

SERVICES
AND TECHNOLOGY AGREEMENT

 

THIS SERVICES AND TECHNOLOGY AGREEMENT (together with
the Schedules hereto, this “Agreement”) is entered into as of this day
of February 2007, by and among Morris, Schneider & Prior L.L.C.,
a Georgia limited liability company (“MSP”) and MR Default Services LLC,
a Delaware limited liability company (the “Service Provider”). In each
case where MSP or the Service Provider is required to perform, MSP or the
Service Provider shall perform or cause their respective direct or indirect
subsidiaries and affiliates to perform under the terms of this Agreement. MSP
and the Service Provider are sometimes hereinafter individually referred to as
a “Party” and collectively referred to as the “Parties.”

 

WHEREAS, MSP provides
legal services to its clients (“MSP Clients”) in the bankruptcy and
foreclosure practice areas (the “Practice Areas”);

 

WHEREAS,  Service
Provider operates a non-legal bankruptcy and foreclosure support services
business (collectively, the “BFR Business”) which consists primarily of
certain business processes relating to buffing, data entry, word processing,
administrative, technology and paralegal services related to and in support of
the Legal Services;

 

WHEREAS, Service Provider delivers services based on
certain interfaces, tools, technologies, and other intellectual property,
including but not limited to such interfaces, tools, technologies; and

 

WHEREAS, MSP desires that the Service
Provider serve as its exclusive provider of the Support Services.

 

NOW, THEREFORE, in consideration of the
recitals, and the mutual promises, covenants and agreements set forth herein,
and for other good and valuable consideration, the receipt and sufficiency of
which is hereby acknowledged, it is agreed that:

 

DECLARATION
OF INTENT; RECITALS

 

The Recitals are intended to
be a statement of the purposes of and basis for this Agreement and are not
intended to alter the plain meaning of the terms and conditions of this
Agreement or to require any party to undertake or perform any obligations that
are not otherwise required by this Agreement.

 

ARTICLE I - DEFINITIONS

 

For the purposes of this
Agreement, the following terms shall have the definitions hereinafter
specified:

 

1.1                                 “Bankruptcy
Management Software” means the computer programming code, including
software programs and any interfaces, owned by the Service Provider and used to
provide and perform the Bankruptcy Administrative Services (as defined in Schedule
A hereto).

 

1.2                                 “Bankruptcy
Management System” or “BMS” means the hardware, software (including
the Bankruptcy Management Software), data networks and systems provided and
used

 

 

(whether owned, under
contract or licensed) by the Service Provider to perform and provide the
Bankruptcy Administrative Services.

 

1.3                                 “BFR
Business” shall have the meaning set forth in the Recitals hereto.

 

1.4                                 “Communications
Environment” means the Services communications environment that is needed
for MSP and Service Provider to pass information/data back and forth for
purposes of providing the Services.

 

1.5                                 “Dispute”
shall have the meaning set forth in Section 7.1(a) hereof.

 

1.6                                 “Force
Majeure” shall have the meaning set forth in Section 5.1 hereof.

 

1.7                                 “Foreclosure
Management Software” means the computer programming code, including
software programs and any interfaces, owned by the Service Provider and used to
provide and perform the Foreclosure Administrative Services (as defined in Schedule
A hereto).

 

1.8                                 “Foreclosure
Management System” or “FMS” means the hardware, software (including
the Foreclosure Management Software), data networks and systems provided and
used (whether owned, under contract or licensed) by the Service Provider to
perform and provide the Foreclosure Administrative Services.

 

1.9                                 “Governmental
Authority” means any: (i) nation, state, commonwealth, province,
territory, county, municipality, district or other jurisdiction of any nature; (ii) federal,
state, local, municipal, foreign or other government; or (iii) governmental
or quasi-governmental authority of any nature (including any governmental
division, department, agency, commission, instrumentality, official, ministry,
fund, foundation, center, organization unit, body, court or tribunal).

 

1.10                           “Intellectual
Property” means any (a) copyrights and copyright applications, (b) issued
patents, patent applications and patentable processes, methodologies, and
procedures, (c) trade secrets, and (d) trademarks or service marks, and
related applications.

 

1.11                           “Legal
Services” means those legal services in the Practice Areas to be provided
by MSP to MSP Clients.

 

1.12                           “MSP”
shall have the meaning set forth in the Recitals hereto.

 

1.13                           “MSP Clients”
shall have the meaning set forth in the Recitals hereto.

 

1.14                           “MSP
Indemnified Party” shall have the meaning set forth in Section 6.2
hereof.

 

1.15                           “MSP Losses”
shall have the meaning set forth in Section 6.2 hereof.

 

1.16                           “MSP
Premises” means that certain place of business located at 1587 N.E.
Expressway, Atlanta, Georgia.

 

1.17                           “Practice
Areas” shall have the meaning set forth in the Recitals hereto.

 

2

 

1.18                           “Rules”
shall have the meaning set forth in Section 8.6 hereof.

 

1.19                           “Schedules”
means all of the schedules, exhibits, annexes and attachments to this
Agreement, as the same may be amended from time to time in accordance with the
terms of this Agreement.

 

1.20                           “Service
Levels” shall have the meaning set forth in Section 2.5(a) hereof.

 

1.21                           “Service
Provider” shall have the meaning set forth in the Recitals hereof.

 

1.22                           “Service
Provider Content” means all images, information, text, Software, Systems,
and other content, whether owned by Service Provider or licensed by third
parties (other than MSP) to Service Provider, that Service Provider includes in
the Service Provider Web Site (including the look and feel, user interfaces,
tools, trademarks, technologies, methodologies, business processes, know-how
and other Service Provider Intellectual Property used in connection therewith,
or displayed thereon) or other materials prepared in connection with the
Support Services.

 

1.23                           “Service Provider
Premises” means any of those certain places of business located at 1544 Old
Alabama Road, Roswell, Georgia 30076, 900 Holcomb Woods Parkway, Roswell,
Georgia 30076, 1587 N.E. Expressway, Atlanta, Georgia 30329, or 1101 Nowell
Road, Raleigh, North Carolina 27607.

 

1.24                           “Service
Provider Third-Party Software and Materials” means the software or other
Intellectual Property (including modifications and derivatives thereof)
licensed or leased by Service Provider from a third party (other than MSP) that
is used in connection with the Support Services.

 

1.25                           “Service
Provider Web Site” means Service Provider’s website on the World Wide Web
through which it is performing some or all of the Support Services and making
Service Provider Content and other related information available to MSP.

 

1.26                           “Services”
means, collectively, the Legal Services and the Support Services.

 

1.27                           “Software”
means, collectively, the Bankruptcy Management Software, the Foreclosure
Management Software, and Service Provider Third-Party Software and Materials.

 

1.28                           “SP
Customers” means other customers to whom Service Provider may provide
Support Services.

 

1.29                           “SP
Indemnified Party” shall have the meaning set forth in Section 6.3
hereof.

 

1.30                           “SP Losses”
shall have the meaning set forth in Section 6.3 hereof.

 

1.31                           “Support
Services” means those support services to be provided by the Service Provider
pursuant to and in accordance with the terms and conditions set forth herein,
as more particularly described in Schedule A attached hereto.

 

3

 

1.32                           “Systems”
means, collectively, the Bankruptcy Management System and the Foreclosure
Management System.

 

1.33                           “Term”
shall have the meaning set forth in Section 4.1 hereof.

 

There are additional defined
terms in the Schedules hereto.

 

ARTICLE II - SERVICES

 

2.1                                 Provision of
Support Services by the Service Provider.

 

(a)                                  Commencement
and Performance. Subject to and upon the terms and conditions set
forth in this Agreement, beginning as of the date hereof and during the Term,
the Service Provider shall provide the Support Services to MSP in accordance
with the respective terms and conditions set forth herein and in Schedule A.

 

(b)                                 Nature of
Engagement of Service Provider. MSP hereby engages the
Service Provider on an exclusive basis to perform and provide the Support
Services to MSP, including providing access to Service Provider Content. During
the Term MSP, shall (i) not perform the Support Services itself or,
directly or indirectly through any other Person, other than the Service
Provider and (ii) not engage any person or entity other than the Service
Provider to provide the Support Services. MSP shall provide all legal services
to MSP Clients, including any appropriate or necessary supervision of the
provision of the Support Services.

 

(c)                                  Service
Provider as Independent Contractor. The Service Provider shall
act under this Agreement solely as independent contractor and not as an agent
of MSP. Nothing in this Agreement shall limit in any way Service Provider’s
ability to provide services to SP Customers other than MSP. Nothing in this
Agreement shall require Service Provider to recommend the engagement of MSP by
any SP Customer or any other person or entity. To the extent Service Provider
elects to recommend the use of MSP to any SP Customer or any other person or
entity, there shall be no consideration paid or payable to the Service Provider
for its recommendation of MSP to such SP Customer or person or entity.

 

(d)                                 Relationship
Manager. At all times during the Term, MSP shall designate, with the Service
Provider’s reasonable consent, one of its partners to be the point of contact
with the Service Provider (the “Relationship Manager”). The Service Provider
shall be entitled to contact the Relationship Manager with any questions,
concerns, issues or problems arising from or relating to this Agreement. MSP
hereby designates Larry Johnson as the initial Relationship Manager, and the
Service Provider consents to such designation. Any replacement Relationship
Manager shall be reasonably acceptable to the Service Provider.

 

2.2                                 Forms. MSP has
provided to the Service Provider certain forms for use in the Foreclosure
Management System, the Bankruptcy Management System and the Support Services
that meet MSP’s requirements. To the extent that MSP requires different or
revised forms for use in the Foreclosure Management System, the Bankruptcy
Management System or the Support Services, MSP shall provide such other forms
to the Service Provider. The Service Provider shall use the forms provided by
MSP and shall not make any substantive changes to such forms without the prior
review and written consent of an attorney at MSP.

 

4

 

2.3                                 Fees.

 

(a)                                  MSP shall pay
the Service Provider the fees for the various types of Support Services set
forth in Schedule A in accordance with the terms set forth thereon.

 

(b)                                 The Parties
agree to meet periodically (but in all cases no less than once per year) to
discuss the fee structure set forth on Schedule A and, in good faith,
consider any changes to such fee structure as are appropriate to reflect
changes in circumstances related to the provision of the Support Services by
Service Provider or the Legal Services by MSP.

 

(c)                                  During the
Term, MSP shall deliver to the Service Provider MSP’s unaudited cash flow basis
financial statements for the prior calendar quarter no later than 30 days after
the end of such calendar quarter.

 

(d)                                 The Service
Provider shall pay administrative/technology access fee on a case by case basis
directly to contracted MSP vendors who provide certain administrative support
services (including the gathering, packaging, and delivery of the documents and
data necessary for MSP to begin the foreclosure or bankruptcy process and other
functions) in accordance with the terms of the agreements between such vendor
and MSP. These vendors may include, but are not limited to, First American
Default Information Services LLC and Fidelity National.

 

2.4                                 Ownership and
License Rights.

 

(a)                                  Ownership. As between
MSP and Service Provider, Service Provider will retain all right, title and
interest, including all Intellectual Property, in and to all Service Provider
Content and Service Provider Website made available for access and use by MSP
pursuant to the terms of this Section 2.4.

 

(b)                                 License Rights. Subject to MSP’s
payment of all applicable fees as set forth in Section 2.3 above, Service
Provider grants MSP a non-exclusive, non-transferable, nonsublicenseable,
royalty-free right and license during the Term to access and use the Service
Provider Content made available to MSP by Service Provider through the Service
Provider Website. The foregoing right and license is offered to MSP on a
password-protected basis and may be subject to additional restrictions specific
to Service Provider’s suppliers and the Service Provider Third-Party Software
and Materials.

 

(c)                                  No Other Rights. Any rights
not expressly granted to MSP under this Agreement are reserved by Service
Provider. MSP shall have no power or right to, and shall not, sell, assign, or
otherwise transfer the license granted hereunder, to any third party. In using
the Service Provider Content, Service Provider Intellectual Property, or
Service Provider Website pursuant to this Agreement, MSP shall in no way
represent that it has any right, title or interest in such Service Provider
Content, Service Provider Intellectual Property, or Service Provider Website,
other than what is expressly granted under the terms and conditions of this
Agreement.

 

(d)                                 Termination of
License Rights. Upon the termination of this Agreement as
described in Article IV of this Agreement, the limited license and
rights granted herein to MSP by Service Provider shall immediately terminate.

 

5

 

2.5                                 Performance.

 

(a)                                  Service Levels. Service
Provider agrees that the performance of the Support Services shall meet or
exceed industry standards (the “Service Levels”), subject to the limitations
and in accordance with the provisions set forth in this Agreement, including as
set forth on Schedule A.

 

(b)                                 Modification of
Service Levels. As requested by MSP from time to time, Service
Provider shall consider and, where mutually agreed, implement changes,
modifications, deletions and replacements of and additions to the Service
Levels for the purposes of better and more timely reflecting, facilitating and
supporting the purposes of this Agreement. It is acknowledged and agreed that
Service Provider shall not be expected to implement any changes, modifications,
deletions or replacements of or additions to the Service Levels that would
cause any increase in Service Provider’s costs to perform and deliver the
Support Services by more than an insignificant amount as reasonably determined
by Service Provider, unless the Parties agree to adjust the fees set forth on
Schedule A to take into account such changes to the Service Levels.

 

ARTICLE III - ADDITIONAL AGREEMENTS

 

3.1                                 Service
Provider’s Responsibilities. In providing Support
Services, Service Provider agrees as follows:

 

(a)                                  Efficient Use
of Resources. Service Provider shall use commercially reasonable
efforts (i) to efficiently and cost effectively administer, manage,
operate and use the resources employed by Service Provider to provide and
perform the Support Services under this Agreement, (ii) to efficiently and
cost effectively administer, manage and interface with any third party
providers providing services and products related to this Agreement, and (iii) to
enhance the Systems as is reasonably necessary to maintain functionality and
performance capabilities (including compatibility, configuration, scalability
and integration capabilities) during the Term.

 

(b)                                 Correction of
Errors. At Service Provider’s expense, Service Provider shall promptly
correct any errors or inaccuracies in the documents, reports, billing
statements and other output produced by Service Provider in providing the
Support Services, to the extent such errors or inaccuracies were caused by (i) the
failure of Service Provider or its affiliates to perform the Support Services
in accordance with the Service Levels or (ii) any defect or error in or
failure of the Systems except as set forth in Article V below.
Notwithstanding the foregoing, MSP may be charged by Service Provider for
promptly correcting any such errors or inaccuracies to the extent such errors
or inaccuracies were caused by errors in the data, information, forms or
materials supplied, or caused to be supplied, by MSP to Service Provider or
from instructions given, or caused to be given, by MSP to Service Provider that
are inconsistent with the terms of this Agreement.

 

(c)                                  Compliance. Service
Provider shall perform and provide the Support Services in compliance with this
Agreement and all laws, rules and regulations applicable to Service
Provider in its performance and delivery of the Support Services. Service
Provider shall

 

6

 

maintain in confidence any
information provided to Service Provider by MSP pursuant to this Agreement or
in furtherance of the performance of the parties’ obligations under this
Agreement (unless otherwise instructed by MSP) and shall otherwise comply with
such instructions from MSP that MSP reasonably believes are necessary to MSP’s
compliance with its professional responsibilities.

 

(d)                                 Resources. Service
Provider shall render Support Services using personnel that have the necessary
knowledge, training, skills, experience, qualifications and resources to
provide and perform the Support Services in accordance with this Agreement.

 

(e)                                  Regulatory
Approvals. Service Provider shall timely obtain all necessary
regulatory approvals and permits required to perform its obligations under this
Agreement, except those approvals and permits the absence of which would not
have a material adverse effect on the business or operations of Service
Provider or the performance and provision of the Support Services.

 

(f)                                    Service
Provider Modifications/Change of the Systems. Service Provider shall
notify MSP in writing of each planned modification or change to the Systems, or
any component or module of the Systems that could reasonably be expected to (i) materially
and negatively affect the full features, functionality, scalability and
performance of the Systems, (ii) cause the Systems to fail to satisfy any
Service Level, or (iii) require a material alteration of the
Communications Environment in order for MSP to use the full features,
functionality, scalability or performance of the Services. The notice shall describe
the modification(s) and/or change(s) and a report regarding the
ramifications and impacts of the modification(s) and change(s), together
with Service Provider’s evaluation of the modification(s) and/or change(s) in
terms of each of items (i) through (ii) of this Section 3.1(f).

 

ARTICLE IV - TERM AND TERMINATION

 

4.1                                 Term. Unless
earlier terminated as provided herein, the term (the “Term”) of this Agreement
shall commence on the date hereof and shall expire on the date which is twenty
(20) years from the date hereof. Upon the written consent of the Parties, this
Agreement may be renewed for successive five (5) year terms.

 

4.2                                 Termination. In addition
to a non-renewal upon expiration of the Term, this Agreement may be terminated
by:

 

(a)                                  Service Provider,
if MSP materially breaches this Agreement (including, but not limited to,
non-payment) and such breach is not cured by MSP within one hundred and eighty
(180) days after receipt of written notice from Service Provider specifying
such breach; and

 

(b)                                 MSP, if Service
Provider materially breaches this Agreement, if, but only if, (i) such
breach is not cured by Service Provider within one hundred and eighty (180)
days after receipt of written notice from MSP specifying such breach, and (ii) nationally
recognized legal counsel approved by Service Provider has advised MSP in
writing (a copy of which shall be provided to Service Provider) that such
material breach will have a material adverse effect on MSP’s ability to
continue its business.

 

7

 

4.3                                 Termination of
Rights and Obligations. On the date of termination or expiration of
this Agreement, all rights and obligations granted under or imposed by this
Agreement will cease and terminate, except as set forth in Section 4.4.
Such expiration or termination shall not affect any claim, demand, liability or
right of a Party arising pursuant to this Agreement prior to the expiration or
termination hereof.

 

4.4                                 Survival. The following
provisions shall survive the termination or expiration of this Agreement;
Articles IV, VI, VII and VIII.

 

ARTICLE V - FORCE MAJEURE

 

5.1                                 Events of Force
Majeure. Neither Party shall be responsible or liable, or deemed in breach
hereof, to the extent the performance of any of its obligations hereunder is
delayed or prevented due solely to causes beyond the reasonable control and
without the fault or negligence of the party experiencing such delay or
prevention. Such causes may include, but not be limited to, acts of God,
unusually severe weather, acts of terrorism, war, riots, fire, the demand,
failure to act, or requirement of law of any competent Governmental Authority,
or the Party’s inability despite due diligence to obtain required licenses
(such causes are hereinafter called “Force Majeure”).

 

5.2                                 Force Majeure
Procedure. The Party experiencing the Force Majeure shall
exercise due diligence in endeavoring to overcome and mitigate any resulting
delay in, or prevention of, its performance. The Party experiencing the Force
Majeure shall also promptly give written notification to the other Party, which
notice shall include a full and complete explanation of the Force Majeure and
its cause, the status of the Force Majeure, and the actions such Party is
taking and proposes to take to overcome and mitigate any resulting delay in, or
prevention of, its performance.

 

5.3                                 Effects of
Force Majeure. If performance by either Party (other than payment
of fees for the Support Services) is materially delayed or prevented due to
Force Majeure, the time for that performance shall be extended for a period
reasonably necessary to overcome the effect of the Force Majeure. The Party
experiencing the Force Majeure shall undertake reasonable measures to make up
for the time lost without additional compensation. The other Party shall have
the right, upon reasonable notice to the Party experiencing the Force Majeure,
to obtain alternate Services during any event of Force Majeure that delays or
prevents the performance hereunder by the Party experiencing the Force Majeure
if the Force Majeure has or, in the other Party’s reasonable judgment,
threatens to have, an adverse effect on the other Party’s ability to conduct
its operations or to obtain its necessary Services. The Party experiencing the
Force Majeure must provide reasonable assurance after any such Force Majeure
event of its ability to re-establish Service consistency and reliability before
the other Party is required to discontinue alternate sources of Services.

 

ARTICLE VI - INDEMNIFICATION

 

6.1                                 CONSEOUENTIAL
AND OTHER DAMAGES. EXCEPT AS PROVIDED IN THE NEXT SENTENCE OF THIS SECTION 6.1,
NO PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, CONSEQUENTIAL, OR

 

8

 

EXEMPLARY DAMAGES, INCLUDING
WITHOUT LIMITATION LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF CLIENTS OR
CUSTOMERS OR LOSS OR IMPAIRMENT OF GOODWILL ARISING IN ANY MANNER FROM THIS
AGREEMENT AND THE PERFORMANCE OR NON-PERFORMANCE OF A PARTY’S OBLIGATIONS
HEREUNDER. THE FOREGOING SHALL NOT APPLY WITH RESPECT TO (1) ANY WRONGFUL
TERMINATION OR ATTEMPTED TERMINATION OF THIS AGREEMENT BY A PARTY OR (2) A
BREACH BY MSP OF SECTION 2.1(b) OF THIS AGREEMENT. NOTHING CONTAINED
IN THIS SECTION 6.1 IS INTENDED TO LIMIT ANY LIABILITY OF MSP OR ITS
ATTORNEYS IN CONNECTION WITH ANY CLAIM OF PROFESSIONAL MALPRACTICE.

 

6.2                                 Indemnification
by the Service Provider. Subject to Section 6.1, the Service
Provider agrees to indemnify MSP, its affiliates and their respective
directors, officers, agents, employees, affiliates and successors, (each, a “MSP
Indemnified Party”) for, and to hold each MSP Indemnified Party harmless
from and against, any and all losses, liabilities, obligations, demands,
claims, actions, cause of actions, costs, damages, deficiencies, taxes,
penalties, fines or expenses, whether or not arising out of third party claims
(including, without limitation, interest, penalties, reasonable attorneys’ fees
and expenses, court costs and all amounts paid in investigation, defense or
settlement of any of the foregoing)’ arising or resulting from (i) any
breach of this Agreement by Service Provider, or (ii) the gross negligence
or willful misconduct of the Service Provider in the provision of the Support
Services (collectively, “MSP Losses”), except to the extent any such MSP
Losses are caused by the gross negligence or willful misconduct of a MSP
Indemnified Party; provided that, in no event shall the Service Provider’s
indemnification obligations hereunder exceed (*****)

 

6.3                                 Indemnification
by MSP. Subject to Section 6.1, MSP agrees to indemnify the Service
Provider, its affiliates and their respective directors, officers, agents,
employees, affiliates and successors, (each, a “SP Indemnified Party”)
for, and to hold each SP Indemnified Party harmless from and against, any and
all losses, liabilities, obligations, demands, claims, actions, cause of
actions, costs, damages, deficiencies, taxes, penalties, fines or expenses,
whether or not arising out of third party claims (including, without limitation,
interest, penalties, reasonable attorneys’ fees and expenses, court costs and
all amounts paid in investigation, defense or settlement of any of the
foregoing) arising or resulting from (i) any breach of this Agreement by
MSP, or (ii) the gross negligence or willful misconduct of MSP in the
provision of the Legal Services (collectively, the “SP Losses”), except
to the extent any such SP Losses are caused by the gross negligence or willful
misconduct of a SP Indemnified Party.

 

6.4                                 Insurance. Each Party
shall maintain appropriate insurance coverage to support its obligations under
this Agreement (including its indemnification obligations). If a Party carries
comprehensive general liability insurance, including errors and omissions
liability insurance, and blanket contractual liability insurance covering its
obligations under this Agreement through the Term and for five (5) years
thereafter, which insurance affords limits of not less than One. Million
Dollars ($1,000,000) for each occurrence, such insurance shall be deemed to be
conclusive of such Party’s compliance with this Section 6.4. Each Party
hereto

 

9

 

shall provide the other Party with evidence of its compliance with this Section 6.4 upon written request.

 

ARTICLE VII - DISPUTE RESOLUTION AND TERMINATION

 

7.1                                 Dispute Resolution.

 

(a)                                  It is the intention of the Parties to make a good faith effort to resolve, without resort to litigation, any dispute, controversy or claim arising out of or relating to this Agreement or any breach hereof (a “Dispute”) according to the procedures set forth in this Article.

 

(b)                                 Upon written notice from either Party of a Dispute, each of the Service Provider and MSP shall immediately designate one of its executives and empower that executive with any necessary authority to resolve the Dispute. The designated executives shall promptly begin discussions in an effort to agree upon a resolution of the Dispute. If the executives do not agree upon a resolution of the Dispute within fifteen (15) days of the referral to them, either Party may elect to abandon negotiations. If a Dispute cannot be resolved pursuant to the procedures outlined in this paragraph, the Parties agree to submit such Dispute to arbitration pursuant to Section 8.6 of this Agreement.

 

ARTICLE VIII - MISCELLANEOUS

 

8.1                                 Ingress and Egress. During the Term, (a) the Service Provider shall have the right, upon reasonable notice to MSP and at reasonable times, of ingress to and egress from the MSP Premises only for purposes connected with the delivery of the Support Services hereunder or the exercise of any right under this Agreement or the performance of any obligations required by this Agreement, and (b) MSP shall have the right, upon reasonable notice to the Service Provider and at reasonable times, of ingress to and egress from Service Provider Premises only for purposes connected with the exercise of any right under this Agreement or the performance of any obligations required by this Agreement.

 

8.2                                 Amendments; Waiver. Any provision of this Agreement may be amended or waived if, and only if, such amendment or waiver is in writing and signed, in the case of an amendment, by MSP and the Service Provider, or in the case of a waiver, by the Party against whom the waiver is to be effective. No failure or delay by any Party in exercising any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power or privilege. The rights and remedies herein provided shall be cumulative and not exclusive of any rights or remedies provided by law, except as otherwise expressly provided herein.

 

8.3                                 Notices. All notices or other communications required or permitted hereunder shall be deemed to have been duly given and made if (a) in writing and served by personal delivery upon the Party for whom it is intended or (b) delivered by registered mail, certified mail, courier service, or telecopier, return receipt received, to the following addresses:

 

10

 

If to the Service Provider:                                                        MR Default Services LLC

1544 Old Alabama Road

Roswell, Georgia 30076

Attention: Dan Phelan

Fax: (678) 277-4950

 

With copies that shall not constitute notice to:

 

Great Hill Equity Partners III, L.P.

One Liberty Square, 13th Floor

Boston, Massachusetts 02109

Attention: Matthew T. Vettel

Philip G. Yates

Fax: (617) 790-9401

 

and

 

Kirkland & Ellis LLP

200 East Randolph Drive

Chicago, Illinois

Attention: Jeffrey Seifman, P.C.

                 Michael D. Paley

Fax: (312) 861-2200

 

If to MSP:                                                                                                                                         Morris, Schneider & Prior, L.L.C.

1587 N.E. Expressway

Atlanta, Georgia 30329

Attention: Thomas E. Prior

Fax: (770) 234-9192

 

with copies that shall not constitute notice to:

 

Hunton & Williams LLP

Bank of America Plaza

600 Peachtree Street, N.E., Suite 4100

Atlanta, Georgia 30308

Attention: Joseph B. Alexander, Jr.

Fax: (404) 602-9004

 

or to such other persons or addresses as the Parties may designate by notice from time to time. All such notices shall be effective when delivered.

 

8.4                                 Assignment. This Agreement may not be assigned by any Party without the prior written consent of the other Party, which consent may be granted or denied by such Party in its sole discretion, and any purported assignment without such consent shall be void and of no effect; provided, however, that the Service Provider may assign this Agreement to any affiliate of

 

11

 

Service Provider or, for purposes of collateral security, to any lender to Service Provider or its affiliates, and this Agreement may be assigned to any successor in interest of the business conducted by the Service Provider or its affiliates or any purchaser of all or substantially all of the Service Provider’s assets or capital stock.

 

8.5                                 Governing Law. This Agreement shall in all respects and to the maximum extent permitted by applicable law be governed by the Law of the State of Georgia, including all matters of construction, validity and performance but excluding all other choice of law and conflicts of law rules.

 

8.6                                 Arbitration. Any Dispute arising out of or in connection with the Agreement that cannot be resolved by the parties pursuant to Section 7.1 shall be finally settled in accordance with the Rules of the American Arbitration Association (the “Rules”) by one or more arbitrators appointed in accordance with the Rules. Arbitration proceedings under this Section 8.6 shall be held in Atlanta, Georgia which will be the seat of the arbitration tribunal. The decision of the arbitrator shall be final and binding upon the parties hereto, not subject to appeal and shall deal with the questions of costs of the arbitration and all matters related thereto. Judgment upon the award or decision rendered by the arbitrator may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial recognition of the award or an order of enforcement thereof, as the case may be.

 

8.7                                 Entire Agreement. This Agreement (including the Schedules hereto) constitutes the entire agreement of the parties with respect to its subject matter and supersedes any prior or contemporaneous agreement or understanding between the parties.

 

8.8                                 Execution in Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original and all of which shall constitute one and the same agreement.

 

8.9                                 Titles and Headings. Titles and headings to sections herein are inserted for the convenience of reference only and are not intended to be a part of or to affect the meaning or interpretation of this Agreement.

 

8.10                           Specific Performance. The Parties agree that irreparable damage could occur in the event that any of the provisions of this Agreement were not performed in accordance with the terms hereof and that, subject to the terms hereof, the Parties may be entitled to specific performance on the terms hereof, in addition to any other remedy at law or equity.

 

8.11                           Inspection of Books and Records. Each Party shall have the right upon not less than three business days’ prior written notice, at its expense, to examine, and have an independent public accounting firm appointed by it examine, during reasonable business hours, such records of the other Party as are reasonably necessary to verify the correctness of the reports, computations, and charges made with respect to any amounts required to be paid by such Party under the terms of this Agreement.

 

12

 

8.12                           No Third Party Beneficiaries. Except as expressly contemplated with regards to successors and assigns pursuant to Section 8.4, each party intends that this Agreement shall not benefit or create any right or cause of action in any Person other than the parties hereto.

 

[SIGNATURES ON FOLLOWING PAGE]

 

13

 

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first written above.

 

	     
    	    MR   DEFAULT SERVICES LLC
    
	     
    	     
    
	     
    	     
    
	     
    	    By:
    	    /s/Daniel   D. Phelan
    
	     
    	     
    	    Name:
    	    Daniel   D. Phelan
    
	     
    	     
    	    Title:
    	    CEO
    
	     
    	     
    	     
    	     
    
	     
    	     
    	     
    	     
    
	     
    	    MORRIS,   SCHNEIDER & PRIOR L.L.C.
    
	     
    	     
    	     
    	     
    
	     
    	     
    	     
    	     
    
	     
    	    By:
    	    /s/Thomas   E. Prior
    
	     
    	     
    	    Name:
    	    Thomas E. Prior
    
	     
    	     
    	    Title:
    	    Member/Manager
    

 

[Signature Page to Morris, Schneider & Prior Services Agreement]

 

 

SCHEDULE A

 

The Service Provider shall provide the following services:

 

1.                                       Foreclosure Administrative Services.

 

(a)                                  Service Provider shall provide (i) the Foreclosure Administrative Services (as defined below) and (ii) the Ancillary Services (as defined below) in connection with MSP’s foreclosure business.

 

(b)                                 For purposes of this Agreement the following terms shall have the definitions hereinafter specified:

 

(i)                                     “Ancillary Services” means, collectively, the Tax Search, Title Services, Bankruptcy Search, Eviction Support Services and Records Management Services.

 

(ii)                                  “Bankruptcy Searches” means the administrative services required in connection with the provision of a bankruptcy search report on a borrower. Bankruptcy Searches shall be provided by E-Default Services LLC, an affiliate of Service Provider.

 

(iii)                               “Eviction Support Services” means the administrative and paralegal services required in connection with an eviction, including the word processing services performed in connection with the initial preparation of the first drafts of any documents filed in connection therewith or correspondence sent to defendants or opposing counsel (which shall be delivered to MSP), the administrative tasks relating to scheduling of any hearings and coordination with authorities to arrange for removal of occupants and personal effects from property.

 

(iv)                              “Foreclosure Administrative Services” means those administrative services provided in connection with processing of a foreclosure referral including:

 

(A)                              data entry of customer information packages onto the Service Provider’s automated Foreclosure Management System;

 

(B)                                preparation of a Fair Debt Collection Practices Act notice letter and demand letters to the borrower, delivering such notices and demand letters to MSP for legal review, approval and execution on MSP letterhead by an attorney at MSP and, following such review, approval and execution and subsequent return of same to Service Provider, mailing the executed notices and demand letters;

 

(C)                                obtaining all information required to complete the data entry into the Foreclosure Management System from the servicer or other third party sources;

 

(D)                               preparation of an advertisement package showing MSP as foreclosing attorney for review and approval by MSP and, following such review and approval, distribution to appropriate parties;

 

 

(E)                                 under a process reviewed and approved by MSP, crying the foreclosure sale, as required, and providing sales results to attorneys at MSP supervising the sale process;

 

(F)                                 word processing preparation of a deed under power using the Service Provider’s Automated Foreclosure Management System;

 

(G)                                following the review and approval of the deed under power by an attorney at MSP, transmitting the deed to the MSP Client for execution by the MSP Client, receiving the executed deed from the MSP Client and presenting the executed deed to the clerk of the appropriate court (as directed by an attorney at MSP) for recording; and

 

(H)                               upon direction from an attorney at MSP, preparation of checks or wire transfers (each to be reviewed, approved and signed by an attorney at MSP) of “excess proceeds” to all necessary stakeholders and, if a dispute shall arise between stakeholders as to the distribution of such funds, word processing services in connection with the initial preparation of an interpleader action for the review, approval and execution by an attorney at MSP.

 

(v)                                 “Records Management Services” means records management services including the long-term storage and retrieval of hard copy documents, conversion of hard copy documents into an electronic format and indexing such documents into an electronic document retrieval system. Records Management Services shall be provided by Statewide Tax and Title Services LLC, an affiliate of Service Provider.

 

(vi)                              “Tax Searches” means the administrative services required in connection with the compilation of a tax report on an identified property. Tax Searches shall be provided by Statewide Tax and Title Services LLC, an affiliate of Service Provider.

 

(vii)                           “Title Services” means the administrative services required in connection with the compilation of a title report including a title examination and tax report on an identified property. Title Services shall be provided by Statewide Tax and Title Services LLC, an affiliate of Service Provider.

 

2.                                       Bankruptcy Administrative Services.

 

(a)                                  Service Provider shall provide the Bankruptcy Administrative Services (as defined below) in connection with MSP’s bankruptcy business.

 

(b)                                 “Bankruptcy Administrative Services” means those administrative services provided in connection with processing of a bankruptcy matter including:

 

(i)                                     loading customer information packages onto the Service Provider’s automated Bankruptcy Management System;

 

(ii)                                  notification to customer that the customer information package has been forwarded by an attorney at MSP to the Service Provider;

 

2

 

(iii)                               obtaining all information required to complete data entry;

 

(iv)                              word processing services in connection with the preparation of the initial draft of all documents, pleading, motions, orders, objections requested by MSP on forms provided by MSP in connection with the bankruptcy and delivery to MSP for bankruptcies relating to property in Georgia, Alabama, North Carolina, Mississippi or Tennessee, Virginia, West Virginia and South Carolina (all other states being referred to herein as, the “Foreign Jurisdictions”);

 

(v)                                 upon the request and under the direction of an attorney at MSP, preparation and submission to an attorney at MSP for review, approval and execution of engagement letters between MSP and local counsel (engaging such local counsel to (i) review and approve all legal documents, pleading, motions, orders, objections and (ii) attend all court hearings in connection with any referrals relating to property in the Foreign Jurisdictions) and mailing the fully executed copy to local counsel;

 

(vi)                              upon the request and under the direction of an attorney at MSP, making routine communications regarding administrative matters with debtor’s counsel;

 

(vii)                           provision of case management services including, under the direction of an attorney at MSP, making routine communications regarding administrative matters with the bankruptcy court’s office, scheduling of hearings and maintaining court calendars for MSP;

 

(viii)                        provision of mail processing services for all pleading and notices filed by debtors and other parties and the preparation of docket sheets;

 

(ix)                                if applicable, follow-up on the status of any sale proceeds; and

 

(x)                                   upon the request and under the direction of an attorney at MSP, preparing the initial drafts of all documents, pleading, motions, orders and objections and transmittal thereof to MSP for review, approval and execution, and, following such review and approval, transmittal of executed documents to local counsel for filing.

 

3.                                       Billing Services.

 

(a)                                  Billing for Legal Services. Service Provider shall act as the billing agent for MSP with respect to the Practice Areas (the “Billing Services”). The Billing Services may include tracking the amounts due and payable to MSP by MSP Clients for Legal Services, preparing statements (the “MSP Statements”) for Legal Services performed by MSP for MSP Clients (subject to review and approval by MSP), mailing the MSP Statements to MSP Clients following review and approval of such MSP Statements by an attorney at MSP, tracking the amounts collected as payment on the MSP statements, and such other services as MSP may reasonably request of the Service Provider related thereto. All MSP Statements shall direct the MSP Clients to remit the amounts shown as due and payable for the Legal Services directly to a MSP bank account.

 

(b)                                 Billing for Support Services. The Service Provider will prepare and deliver statements (the “Service Provider Statements”) on or prior to the third (3rd)

 

3

 

business day of each month for the Support Services performed by the Service Provider for MSP during the preceding month. Within 60 business days of the invoice date of the Service Provider Statements, MSP will remit payment in immediately available funds to the Service Provider in the amounts shown as due and payable on the Service Provider Statements.

 

4.                                       Pricing.

 

The Service Provider shall receive the following fees in connection with the provision of the Support Services.

 

5.                                       Service Levels. None.

 

4

 

Services
Agreement

 

	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  TN

  	
   

  
	
  Bankruptcy

  	
   

  	
  AL

  	
   

  	
  GA

  Atlanta

  	
   

  	
  GA

  Non-Atl

  	
   

  	
  MS

  	
   

  	
  NC

  	
   

  	
  SC

  	
   

  	
  Nashville

  	
   

  	
  Non-

  Nash

  	
   

  	
  VA

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  7

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  7 Other Services

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 POC

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 MFR

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 Motion to Reimpose Stay

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 Motion to Validate FR Sale

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 Default Letter

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 Default Motion

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 OTC

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  13 Other Services

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  11

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
  Chapter
  12

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

	
  Foreclosure

  	
   

  	
  AL

  	
   

  	
  GA

  	
   

  	
  MS

  	
   

  	
  NC

  	
   

  	
  SC

  	
   

  	
  TN

  	
   

  	
  VA

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Amend
  Notice of Hearing

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Breach
  Letter

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Continuance
  Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Draft
  Documents

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Final
  Title Opinion

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Foreclosure

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Title
  Claim

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Forebearance
  Agreement

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  File
  Review

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Miscellaneous

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Postponement
  Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Mobile
  Home

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  MR Processing Other Fees

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  FC
  Owner’s Title Fee to MRP

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  FC
  Excess Proceeds Processing Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  FC
  Sales Commission/Trustee Fees-NC

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  2nd
  Mortgage Bidding and Monitoring

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Mobile
  Home titlecurative

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

	
  Eviction

  	
   

  	
  AL

  	
   

  	
  GA

  	
   

  	
  MS

  	
   

  	
  NC

  	
   

  	
  SC

  	
   

  	
  TN

  	
   

  	
  VA

  	
   

  	
  MD

  	
   

  	
  WV

  	
   

  
	
  MR Processing Outsourcing Fee

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  	
  (*****)

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Eviction Outsourcing

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Statewide Records

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Pass-through HUD expenses

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Real estate closing warehousing

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Shipping of completed warehouse packages

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Other

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Rush Deed Recording

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Storage Containers

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  New box pickup - per box

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Postage fees

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Retrieval

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Same day or rush - per box

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Same day or rush - per file

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Next day - per box

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Next day - per file

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Trips

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Next day - per trip

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Same day - per trip

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Rush within 3 hours - per trip

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

5

 

	
  Emergency - per trip

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Daily bank run

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Refile

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per box

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per file

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per interfile

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Destruction

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Non Certified - stored in Statewide Records Center
  -

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Certified - stored in Statewide Records Center -
  per 1

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Certified - picked up at Client’s office - per box

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Secure paper destruction (per bag)

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Permanent Removal

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per box

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Modification of Data

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per line/item

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Search

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per line

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Reboxing or Packing - Labor
  only

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per box

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Hourly Labor

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Regular time (8:00am-5:00pm, Mon-Fri) - per hour

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  All other time - per hour

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Fax, Copy and Scanning -
  Retrieval & Refile fees apply

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Scanning - per page or side

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Fax transmission - per page or side

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Copy - per page or side

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Storage

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Per cubic foot

  	
   

  	
   

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Check box - all sizes

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Letter Legal box

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Letter Transfile Box

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Legal Transfile Box

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Drawing Bag - All sizes

  	
   

  	
  (*****)

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
																					

 

(*****)

 

Statewide
Tax Service - a (*****) bad debt allowance will be included on each summary
bill for these services

 

	
  Document Retrieval

  	
   

  	
  (*****)

  	
   

  
	
  Bkcy check

  	
   

  	
  (*****)

  	
   

  
	
  DMV Title Investigation

  	
   

  	
  (*****)

  	
   

  
	
  Certified Document Request

  	
   

  	
  (*****)

  	
   

  
	
  Mobile Tax Search

  	
   

  	
  (*****)

  	
   

  
	
  Tax Request

  	
   

  	
  (*****)

  	
   

  
	
  Tax Lien Payoff

  	
   

  	
  (*****)

  	
   

  

 

Statewide
Title Service - a (*****) bad debt allowance will be incuded on each summary
bill for these services

 

	
  FC Title Not Freddie Mac

  	
   

  	
   

  	
   

  
	
  Full

  	
   

  	
  (*****)

  	
   

  
	
  Limited

  	
   

  	
  (*****)

  	
   

  
	
  Update

  	
   

  	
  (*****)

  	
   

  
	
  FC Title Freddie Mac

  	
   

  	
   

  	
   

  
	
  Full

  	
   

  	
  (*****)

  	
   

  
	
  Limited

  	
   

  	
  (*****)

  	
   

  
	
  Update

  	
   

  	
  (*****)

  	
   

  

 

6

 

Statewide
Publishing - a (*****) bad debt allowance will be included on each summary bill
for these services

 

	
  Ad Cost

  	
   

  	
  (*****)

  	
   

  

 

General
Payment terms for outsourced services

 

	
  Unless otherwise specified, payment for outsourced
  services due within (*****) of invoice date.

  	
   

  	
   

  	
   

  

 

7

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00175-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00175-of-00352.parquet"}]]