Document:

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EXHIBIT 10.1

AGREEMENT

     This Agreement (this “Agreement”) is made effective as of November 7, 2005 (the “Effective
Date”) by and between United Dominion Realty Trust, Inc., a Maryland corporation (“Company”), and
Thomas W. Toomey (“Executive”).

RECITALS

     WHEREAS, the Company has leased a Raytheon Hawker 800XP civil aircraft bearing United States
Registration Number N526XP (to be changed to N837RE) Serial Number 258526 (the” Aircraft”) pursuant
to the terms of that certain Aircraft Lease, dated as of June 24, 2005 (the “Aircraft Lease”)
between the Company and Wells Fargo Bank Northwest, National Association (“Lessor”); and

     WHEREAS, the Company has entered into an Aircraft Management Agreement, dated as of June 1,
2005 between the Company and The Air Group, Inc., for The Air Group, Inc. to provide a fully
qualified flight crew to operate the Aircraft; and

     WHEREAS, Executive is Chief Executive Officer and President of the Company; and

     WHEREAS, the Company agrees to provide the Aircraft to Executive and Executive desires to
lease the Aircraft from the Company from time to time on the basis defined in Section 91.501(c) (1)
of the Federal Aviation Regulations (“FARs”).

     NOW, THEREFORE, in consideration of the foregoing, and the other promises contained herein,
the parties, intending to be legally bound hereby, agree as follows:

     1. Lease of Aircraft. The Company agrees to lease the Aircraft to Executive on a
non-exclusive basis from time to time as mutually agreed between the parties pursuant to the
provisions of FAR 91.501(c)(1) and to provide a fully qualified flight crew for all operations
conducted under this Agreement. This Agreement and Executive’s rights hereunder are also subject
to and expressly subordinate to the terms and conditions of the Aircraft Management Agreement.

     2. Term and Termination. This Agreement shall be effective on the date set forth
above and, subject to the provisions of Section 13 of this Agreement, shall remain in effect until
terminated by either party upon ten (10) days prior written notice to the other (the “Term”);
provided however this Agreement shall automatically terminate upon the earlier of: (a) the date of
termination of the Aircraft Lease; or (b) the date that Executive is no longer employed by the
Company.

     3. Executive’s Payment Obligations. Executive shall pay to the Company for each
flight conducted under this Agreement a lease fee (“Lease Fee”) equal to the actual expenses of
each specific flight as authorized by FAR Part 91.501(d). Such actual expenses shall include:

	 	•	 	Average weighted cost of fuel, oil, lubricants, and other additives;
	 
	 	•	 	Travel expenses of the crew, including food, lodging and ground transportation;
	 
	 	•	 	Hangar and tie-down costs away from the Aircraft’s base of operation;

 

 

	 	•	 	Landing fees, airport taxes and similar assessments;
	 
	 	•	 	Customs, foreign permits, and similar fees directly related to the flight;
	 
	 	•	 	In-flight food and beverages;
	 
	 	•	 	Passenger ground transportation;
	 
	 	•	 	Trip related maintenance;
	 
	 	•	 	Flight planning and weather contract services; and
	 
	 	•	 	Repositioning Costs.

     4. Invoicing for Flights. The Company will pay all expenses related to the operation
of the Aircraft when incurred, and will provide an invoice to Executive for the Lease Fee
determined in accordance with paragraph 2 above on the last day of the month in which any flight or
flights for the account of Executive have been made under this Agreement. Executive shall pay the
Company the invoice, together with applicable taxes, within thirty (30) days of receipt of the
invoice.

     5. Taxes. The amounts to be paid by Executive under FAR Part 91.501(d) are subject to
a Federal Excise Tax as imposed under I.R.C. Section 4261. It is the responsibility of the Company
to collect and remit the tax on the amounts paid. The Company is responsible for all other state
or federal taxes that may arise under this Agreement.

     6. Requests for Flights. Executive will provide the Company with requests for flight
time and proposed flight schedules as far in advance of any given flight as possible, and in any
case, at least two (2) business days in advance of Executive’s planned departure (unless the
Company agrees to a shorter notice in a particular case in its discretion). Requests for flight
time shall be in a form, whether written or oral, mutually convenient to, and agreed upon by the
parties. In addition to the proposed schedules and flight times, Executive shall provide at least
the following information for each proposed flight prior to scheduled departure as required by the
Company or the Company’s flight crew:

          (a) proposed departure point;

          (b) destination;

          (c) date and time of flight;

          (d) the number, name, and relationship to the Executive of anticipated passengers;

          (e) the nature and extent of luggage and/or cargo to be carried;

          (f) the date and time of return flight, if any; and

          (g) any other information concerning the proposed flight that may be pertinent or required by
the Company or the Company’s flight crew.

     7. Scheduling Flights. The Company shall have final authority over the scheduling of
the Aircraft, provided, however, that the Company will use reasonable efforts to accommodate

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Executive’s requests and to avoid conflicts in scheduling. It is understood that the Company
shall not be obligated to retain or contract for additional flight crew or maintenance personnel or
equipment in order to accommodate Executive’s schedule requests.

     8. Maintenance of Aircraft. The Company shall be solely responsible for securing
maintenance, preventive maintenance and required or otherwise necessary inspections on the
Aircraft, and shall take such requirements into account in scheduling the Aircraft. No period of
maintenance, preventative maintenance or inspection shall be delayed or postponed for the purpose
of scheduling the Aircraft, unless said maintenance or inspection can be safely conducted at a
later time in compliance with all applicable laws and regulations, and within the sound discretion
of the pilot in command. The pilot in command shall have final and complete authority to cancel
any flight for any reason or condition that in his or her judgment would compromise the safety of
the flight.

     9. Flight Crew. The Company shall ensure that for each flight conducted under this
Agreement that the Aircraft will be under the command of a qualified flight crew. All flight
operations by or on behalf of Executive under this Agreement shall be conducted under Part 91 of
the FAR. The Company shall have and exercise exclusive operational control of the Aircraft during
all phases of all flights under this Agreement, including, without limitation, all flights during
which Executive, and/or his guests, designees, or property are on-board the Aircraft.

     10. Safety of Flights. In accordance with applicable FARs, the qualified flight crew
provided by the Company will exercise all of its duties and responsibilities in regard to the
safety of each flight conducted hereunder. Executive specifically agrees that the flight crew, in
its sole discretion, may terminate any flight, refuse to commence any flight, or take other action
that in the considered judgment of the pilot in command is necessitated by considerations of
safety. No such action of the pilot in command shall create or support any liability for loss,
injury, damage or delay to Executive or any other person. The parties further agree that the
Company shall not be liable for delay or failure to furnish the Aircraft and crew pursuant to this
Agreement for any reason whatsoever.

     11. Hull and Liability Insurance.

          (a) The Company, at its sole cost, shall maintain in effect during the Term liability
insurance covering public liability, property damage, including passenger legal liability and the
all risk hull and engine insurance in at least the amount required under the Aircraft Management
Agreement between the Company and The Air Group, Inc. or the Aircraft Lease. The Company’s
insurance shall be primary and without right of contribution from any insurance of Executive.

          (b) The Company will provide such additional insurance coverage as Executive shall request or
require, provided, however, that the cost of such additional insurance shall be borne by Executive
as set forth in paragraph 2.

     12. Representations of Executive.

          (a) Executive warrants that:

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               (i) He will use the Aircraft for and on account of his own business or personal use only, and
will not use the Aircraft for the purpose of providing transportation of passengers or cargo in air
commerce for compensation or hire;

               (ii) He will refrain from incurring any mechanics or other lien in connection with inspection,
preventative maintenance, maintenance or storage of the Aircraft, whether permissible or
impermissible under this Agreement, nor shall there be any attempt by Executive to convey,
mortgage, assign, lease or any way alienate the Aircraft or create any kind of lien or security
interest involving the Aircraft or do anything or take any action that might mature into such a
lien; and

               (iii) During the term of this Agreement, he will, and will cause any passengers in his party
to, abide by and conform to all such laws, governmental and airport orders, rules and regulations,
as shall from time to time be in effect relating in any way to the operation and use of the
Aircraft by a lessee.

          (b) Executive hereby acknowledges and agrees that all rights of Executive under this Agreement
with respect to the Raytheon Hawker 800XP aircraft bearing FAA registration number N526XP (to be
changed to N837RE) and manufacturer’s serial number 258526, are and will be subject and expressly
subordinate to the terms and conditions of the Aircraft Lease and the rights of the Lessor
contained therein. Notwithstanding anything to the contrary contained herein, this Agreement shall
terminate, or be canceled, at the option of the Lessor, upon written notice to Executive upon the
occurrence of an Event of Default (as such term is defined in the Aircraft Lease).

     13. Risk of Loss. The Company assumes and shall bear the entire risk of loss, theft,
confiscation, damage to, or destruction of the Aircraft. The Company shall release, indemnify,
defend and hold harmless the Executive and his heirs, executors and personal representatives from
and against any and all losses, liabilities, claims, judgments, damages, fines, penalties,
deficiencies and expenses (including, without limitation, reasonable attorneys fees and expenses)
incurred or suffered by Executive on account of a claim or action made or instituted by a third
person arising out of or resulting from operations of the Aircraft hereunder and/or any services
provided by the Company to Executive hereunder, except to the extent attributable to the gross
negligence or willful misconduct of Executive or his guests on the Aircraft.

     14. Aircraft Base. For purposes of this Agreement, the permanent base of operation of
the Aircraft shall be Centennial Airport, Englewood, Colorado.

     15. No Assignment. Neither this Agreement nor any party’s interest herein shall be
assignable to any other party whatsoever. This Agreement shall inure to the benefit of and be
binding upon the parties hereto, and their respective heirs, representatives and successors.

     16. Entire Agreement. This Agreement constitutes the entire agreement of the parties
with respect to the Aircraft as set forth herein.

     17. Governing Law. This Agreement shall be governed by, and construed in accordance
with, the laws of the State of Colorado.

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     18. Amendments. This Agreement may not be changed, altered, modified or amended,
except in writing signed by both parties to this Agreement. This Agreement shall be binding upon
the parties hereto and their respective successors and permitted assigns.

     19. Counterparts. This Agreement may be executed in one or more counterparts, and by
the different parties hereto in separate counterparts, each of which when executed shall be deemed
to be an original but all of which taken together shall constitute one and the same agreement.

     20. Waiver. No purported waiver by either party of any default by the other party of
any term or provision contained herein shall be deemed to be a waiver of such term or provision
unless the waiver is in writing and signed by the waiving party. No such waiver shall in any event
be deemed a waiver of any subsequent default under the same or any other term or provision
contained herein.

     21. Jointly Prepared. This Agreement is to be deemed to have been prepared jointly by
the parties hereto, and any uncertainty or ambiguity existing herein, if any, shall not be
interpreted against any party, but shall be interpreted according to the application of rules of
interpretation for arm’s-length agreements.

     22. No Third Party Rights. Nothing herein expressed or implied is intended or shall
be construed to confer upon or give any person other than the parties hereto and their successors
or assigns, any rights or remedies under or by reason of this Agreement.

     23. No Joint Venture. Nothing contained in this Agreement shall be deemed or
construed by the parties hereto or by any third person to create the relationship of principal and
agent or of partnership or of joint venture.

[REMAINDER OF PAGE INTENTIONALLY BLANK]

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     24. TRUTH IN LEASING STATEMENT UNDER FAR 91.23.

     THE AIRCRAFT, RAYTHEON HAWKER 800XP AIRCRAFT, BEARING MANUFACTURER’S SERIAL NUMBER 258526,
CURRENTLY REGISTERED WITH THE FEDERAL AVIATION ADMINISTRATION AS N526XP (TO BE CHANGED TO N837RE)
HAS BEEN MAINTAINED AND INSPECTED UNDER FAR PART 91.409(f)(3) DURING THE 12 MONTH PERIOD PRECEDING
THE DATE OF THIS LEASE.

     THE AIRCRAFT WILL BE MAINTAINED AND INSPECTED UNDER FAR PART 91.409(f)(3) FOR OPERATIONS TO BE
CONDUCTED UNDER THIS LEASE.

     UNITED DOMINION REALTY TRUST, INC. A MARYLAND CORPORATION, IS CONSIDERED RESPONSIBLE FOR
OPERATIONAL CONTROL OF ALL AIRCRAFT IDENTIFIED AND TO BE OPERATED UNDER THIS LEASE. I, THE
UNDERSIGNED, W. MARK WALLIS, AS SENIOR EXECUTIVE VICE PRESIDENT OF UNITED DOMINION REALTY TRUST,
INC., CERTIFY THAT IT IS RESPONSIBLE FOR OPERATIONAL CONTROL OF THE AIRCRAFT FOR OPERATIONS TO BE
CONDUCTED UNDER THIS LEASE AND THAT IT UNDERSTANDS ITS RESPONSIBILITIES FOR COMPLIANCE WITH
APPLICABLE FEDERAL AVIATION REGULATIONS.

     AN EXPLANATION OF FACTORS BEARING ON OPERATIONAL CONTROL AND PERTINENT FEDERAL AVIATION
REGULATIONS CAN BE OBTAINED FROM THE NEAREST FAA FLIGHT STANDARDS DISTRICT OFFICE.

     THE ADDRESS OF UNITED DOMINION REALTY TRUST, INC. IS 1745 SHEA CENTER DRIVE, SUITE 200,
HIGHLANDS RANCH, COLORADO 80129.

     IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date.

	 	 	 	 	 
	 	UNITED DOMINION REALTY TRUST, INC.

 	 
	 	By:  	/s/ W. Mark Wallis
 	 
	 	 	Name:  	W. Mark Wallis 	 
	 	 	Title:  	Senior Executive Vice President 	 
	 
	 	 	 
	 	  	/s/ Thomas W. Toomey
 	 
	 	 	THOMAS W. TOOMEY 	 
	 	 	 	 
	 

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INSTRUCTIONS FOR COMPLIANCE WITH “TRUTH IN LEASING”

REQUIREMENTS

1. Mail a copy of the lease to the following address via certified mail, return receipt requested,
immediately upon execution of the lease (14 C.F.R. 91.23 requires that the copy be sent within
twenty-four hours after it is signed):

Federal Aviation Administration

Aircraft Registration Branch

ATTN: Technical Section

P. O. Box 25724

Oklahoma City, Oklahoma 73125

2. Telephone the nearest Flight Standards District Office at least forty-eight hours prior to the
first flight under this lease.

3. Carry a copy of the lease in the aircraft at all times.exv10w24

 

Exhibit
10.24

CONFIDENTIAL SEVERANCE AGREEMENT AND GENERAL RELEASE

This Confidential Severance Agreement and General Release (“Agreement”) is entered into this 31st
day of August, 2005, by and between StarTek USA, Inc. (“StarTek”) and Lawrence Zingale
(“Employee”). As used in this Agreement, “StarTek” shall include StarTek USA, Inc. and all of its
parent, subsidiary and affiliated entities.

RECITALS

	A.	 	Employee has been employed by StarTek in the capacity of Executive Vice President, Chief
Operating Officer.
	 
	B.	 	Employee wishes to separate as an employee of StarTek effective September 30, 2005 (the
“Separation Date”), and both parties desire to memorialize their agreement with respect to the
terms and conditions of Employee’s termination of employment. The Separation Date is
Employee’s last physical working day with StarTek.
	 
	C.	 	StarTek is willing to provide severance pay and continuation of benefits as set forth herein
in consideration of Employee entering into this Agreement and complying with Employee’s
obligations hereunder.

AGREEMENT

In consideration of the foregoing recitals and the mutual promises contained herein, the parties
agree as follows:

	1.	 	Employee hereby separates as an employee effective as of Separation Date.
	 
	2.	 	In exchange for the release of claims and general waiver set forth in paragraphs 9 and 10
below, compliance by Employee with the non-disparagement and confidentiality provisions set
forth in paragraphs 11 and 12 below, and compliance with Employee’s ongoing obligations set
forth in the Executive Confidentiality and Non-Competition Agreement (the “Executive
Agreement”) addressed in more detail in paragraphs 2(e) and 14, below, StarTek agrees to
provide Employee with the following after Employee has executed this Agreement and the
revocation period set forth in paragraph 10(i) below has expired:

	 	a.	 	Nine (9) months of severance pay in the aggregate amount of Two hundred and
sixty-two thousand, nine hundred and forty-five dollars and eight cents
(“$262,945.08”) based on Employee’s current base salary, less any and all required
deductions and withholdings. Specifically, severance pay equaling a period of three (3)
months in the amount of Eighty-seven thousand, six hundred and forty-eight dollars
and thirty-six cents (“87,648.36”) will be paid in a lump-sum payment on October 7,
2005, less any and all required deductions and withholdings. The remaining severance
pay equaling a period of six (6) months in the amount of One hundred and
seventy-five thousand, two hundred and ninety-six dollars and seventy-two cents
(“175,296.72”) will be paid in a lump-sum payment on January 9, 2006, less any and all
required deductions and withholdings.
	 
	 	b.	 	An incentive bonus of Sixty thousand dollars (“$60,000”) paid on January
9, 2006, less any and all required deductions and withholdings, if clearly agreed upon
milestones are met by Employee as of September 30, 2005 (see attached list of agreed
upon milestones). Employee will receive written confirmation on Separation Date, a copy
of which will also be placed in Employee’s personnel file, regarding commitment by
StarTek to pay said incentive bonus on January 9, 2006.
	 
	 	c.	 	The sum of Three thousand, eight hundred and twenty-three dollars and twenty
cents (“$3,823.20”) representing nine (9) months of the company contribution to
Employee’s medical insurance in the aggregate amount, the receipt and sufficiency of
which Employee hereby acknowledges, to be paid on October 7, 2005, less any and all
required deductions and withholdings.
	 
	 	d.	 	Accrued, but unused Paid Time Off in accordance with StarTek’s current policies
as of the Separation Date to be paid on October 7, 2005, less any and all required
deductions and withholdings. Employee acknowledges that payment of such amount shall
discharge and liquidate all amounts payable to Employee for accrued Paid Time Off.

 

 

	 	e.	 	A release of Employee’s post-employment non-compete obligations set forth in paragraphs
4(B) and 4(C) of the Executive Agreement. The parties agree that all terms contained in
paragraph 4(B) and 4(C), including any right Employee may have to receive severance or
termination pay, are hereby waived and nullified, but that Employee remains subject to
certain ongoing post-termination obligations set forth in the Executive Agreement
including but not limited to those set forth in paragraph 4(D) of the Executive
Agreement. In addition, and in further consideration for the payments he is receiving
under this Agreement, Employee agrees that he will not be involved in the solicitation of
services to any StarTek client as of September 30th, 2005 for any other
company until after October 1st, 2006.

	3.	 	If Employee was previously issued stock options, Employee has 90 days from the Separation
Date to exercise any vested options. Vested options must be exercised during this period to
avoid forfeiture. All unvested options as of the Separation Date shall terminate. Questions
regarding stock options can be directed to Shelby Test-Peralta by calling 303-262-4524.
	 
	4.	 	Medical, dental, and vision coverage will end on September 30, 2005. After September
30, 2005, Employee may timely elect continued coverage under the Consolidated Omnibus Budget
Reconciliation Act (COBRA). Information regarding COBRA will be sent to Employee directly from
our third-party administrator.
	 
	5.	 	Employee shall return to StarTek any and all property of StarTek, including, without
limitation, company badges, keys, pagers, codes, lists, tapes, discs, computer hardware,
software and proprietary databases and/or codes, and all information comprising or relating to
StarTek’s computer and telephone systems, network security, and customer information.
	 
	6.	 	Employee agrees not to have any direct or indirect contact with any customers, vendors, or
individuals employed by StarTek to discuss any matters relating to the business of StarTek.
	 
	7.	 	Employee agrees he will not access, or attempt to access, StarTek’s computer network and/or
databases. Further, Employee shall not modify or circumvent, or attempt to modify or
circumvent, StarTek’s computer network or security and/or databases.
	 
	8.	 	StarTek agrees to provide a reference upon request to StarTek’s human resources department
from any prospective employer with whom Employee has applied for employment. Any such
reference to prospective employers shall only provide information describing Employee’s dates
of employment with StarTek and positions held by Employee.
	 
	9.	 	For and in consideration of this Agreement, Employee, for himself and his respective heirs,
successors and assigns, hereby releases and discharges StarTek, its successors, assigns,
affiliates, parent corporation, agents, representatives, attorneys, principals, insurers, its
past and present directors, officers, shareholders and employees, and any and all other
persons, firms or corporations who are or might be liable through StarTek (collectively, the
“StarTek Releasees”), from any and all claims, actions, causes of action, damages, demands,
costs, loss of service, expenses, wages, or compensation of any kind (hereinafter “Claims”),
whether such Claims are known or unknown, arising from the beginning of time to the date of
this Agreement. The Claims released by this Agreement include, but are not limited to, any
and all Claims arising out of or relating to the statements, actions or omissions of any
StarTek Releasee; all Claims for any alleged unlawful discrimination, harassment, retaliation
or reprisal, or other alleged unlawful practices arising under any federal, state, or local
statute, ordinance or regulation or common law, including, without limitation, Claims under
Title VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, the Age
Discrimination in Employment Act, the Americans With Disabilities Act, 42 U.S.C. § 1981, the
Employee Retirement Income Security Act, the Equal Pay Act, the Fair Credit Reporting Act, the
Fair Labor Standards Act, the Occupational Safety and Health Act, the Colorado Wage Act, the
Colorado Anti-Discrimination Act, the Family and Medical Leave Act, or any similar state laws
or statutes; all Claims for alleged wrongful discharge, breach of contract (including but not
limited to any claim for severance or termination pay under paragraph 4(B) of the Executive
Agreement), breach of implied contract, failure to keep any promise, breach of a covenant of
good faith and fair dealing, breach of fiduciary duty, estoppel, defamation, infliction of
emotional distress, fraud, misrepresentation, negligence, harassment, retaliation or reprisal,
constructive discharge, invasion of privacy, interference with contractual or business
relationships, any other wrongful employment practices, and violation of any other principle
of common law; all Claims for compensation of any kind, including, without limitation, salary,
bonuses, commissions, wages, stock-based compensation or stock options, vacation pay, 401(k)
contributions; all Claims for back pay, front pay, reinstatement, other equitable relief,
compensatory damages, damages for alleged personal injury, liquidated damages and punitive
damages; all Claims for attorneys’ fees, costs and interest; and all Claims relating to
Employee’s employment with StarTek and/or Employee’s separation from StarTek. It is
Employee’s intention to fully, finally, and forever settle and release any and all Claims that
do exist, may exist, or heretofore have existed by Employee against StarTek.

 

 

	10.	 	Employee acknowledges that:

     a. By executing this Agreement, Employee waives all rights or claims, if any, that Employee
may have against StarTek under the Age Discrimination in Employment Act of 1967, 29 U.S.C. §
626, et seq. (“ADEA”);

     b. This Agreement has been written in a manner calculated to be understood by Employee, and
is in fact understood by Employee;

     c. The aforementioned waiver reflects specifically, but is not limited to, all rights or
claims, if any, that Employee may have against StarTek arising under the ADEA;

     d. Employee is not waiving rights and claims that Employee may have under the ADEA against
StarTek that may arise after the date on which this Agreement is executed;

     e. Employee is waiving rights and claims that Employee may have under the ADEA, if any,
only in exchange for consideration in addition to anything of value to which Employee is already
entitled;

     f. Employee is advised and has had the opportunity to consult with an attorney of
Employee’s choice prior to executing this Agreement;

     g. Employee has been given a period of 21 days from the date on which Employee receives
this Agreement, not counting the day upon which Employee receives the Agreement, within which to
consider whether to sign this Agreement;

     h. If Employee wishes to execute this Agreement prior to the expiration of the 21-day
period set forth in subsection (g) of this paragraph 10, Employee may do so;

     i. Employee has been given a period of 7 days following the execution of this Agreement to
revoke Employee’s waiver of all claims, if any, under the ADEA, and Employee’s release of any
claims under the ADEA shall not become effective or enforceable until the revocation period has
expired without Employee revoking Employee’s waiver of all claims under the ADEA; and

     j. To revoke Employee’s waiver of all claims under the ADEA, Employee understands that
Employee must deliver a written, signed statement that Employee revokes Employee’s waiver of all
claims under the ADEA to the Company by hand or by mail within the 7 day revocation period. The
revocation must be postmarked within the period stated above and properly addressed to:

Shelby Test-Peralta

Vice President

Human Resources

StarTek, Inc.

100 Garfield Street

Denver, CO 80206

	11.	 	Employee agrees not to disparage StarTek, its employees, officers, directors, products or
services in any way.
	 
	12.	 	Employee acknowledges that he occupied a position of trust and confidence at StarTek and had
access to confidential information regarding StarTek. For purposes of this Agreement,
“Confidential Information” shall mean all information concerning StarTek or its directors,
officers, employees, agents or other representatives, regardless of the form of communication,
together with all notes, analyses, studies, interpretations or other documents prepared by
Employee to the extent containing or otherwise reflecting, in whole or in part, any such
information; provided, however, the term “Confidential Information” shall not mean information
that is or becomes generally available to the public, other than as a result of a disclosure
by Employee or any of his representatives in breach or violation of this Agreement. Employee
agrees to keep all Confidential Information and the terms of this Agreement STRICTLY
CONFIDENTIAL and that he will cause the same of all of his representatives. Employee further
agrees that he will not communicate (orally or in writing), or in any way voluntarily disclose
or allow or direct others to disclose such Confidential Information or the terms of this
Agreement to any person, judicial or administrative agency or body, business entity or
association, or anyone else for any reason whatsoever, unless required to do so to enforce the
terms of this Agreement, or pursuant to lawful subpoena or to an order of a court of competent
jurisdiction, except that Employee may disclose the terms of this Agreement to Employee’s
spouse, attorney and tax or financial advisor. If disclosure is made to any of the persons
listed above, Employee agrees to inform such persons of the confidentiality requirements of
this Agreement and will not make any disclosure to such persons without first obtaining the
agreement of those persons to keep the information confidential.

 

 

	13.	 	The parties agree that, except for the non-compete and associated termination pay provisions
contained in paragraphs 4(B) and 4(C) of the Executive Agreement, the entire Executive
Agreement remains in place and is not replaced, superseded or invalidated by this Agreement.
Specifically, Employee acknowledges and agrees that he remains subject to the post-termination
duties and obligations set forth in paragraphs 1 (Confidentiality), 2 (Proprietary Property),
3 (Ownership of Ideas and Documents), and 4(D) (non-solicitation of employees) contained in
the Executive Agreement. In addition, and in further consideration for the payments he is
receiving under this Agreement, Employee agrees that he will not be involved in the
solicitation of services to any StarTek client as of September 30th, 2005 for any
other company until after October 1st, 2006.
	 
	14.	 	It is expressly agreed that the provisions of paragraphs 11, 12 and 13 above are essential
provisions of, and partial consideration for StarTek entering into this Agreement. Employee
agrees that if he violates the terms of paragraphs 11, 12 and 13, StarTek shall be entitled to
recover liquidated damages in the amount of the aggregate severance payment referenced in
paragraph 2(a) above as well as the full incentive bonus referenced in paragraph 2(b) above
and the aggregate amount of company contribution to medical insurance referenced in paragraph
2(c) above, and StarTek shall be awarded its attorneys’ fees and costs relating to enforcement
of paragraphs 11, 12 and 13.
	 
	15.	 	Employee will, at any future time, be available upon reasonable notice from StarTek, with or
without subpoena, to be interviewed, review documents or things, give depositions, testify, or
engage in other reasonable activities, with respect to matters concerning which Employee has
or may have knowledge as a result of or in connection with his employment by StarTek. In
performing his obligations under this paragraph to testify or otherwise provide information,
Employee will honestly, truthfully, forthrightly, and completely provide the information
requested. Employee will comply with this paragraph upon notice from StarTek that StarTek or
its attorneys believe that Employee’s compliance would be helpful in the resolution of an
investigation or the prosecution or defense of claims StarTek will pay all reasonable and
necessary expenses that Employee incurs in performing such activities and, to the extent
Employee faces any individual liability for acts or omissions that occurred while serving as
an officer of StarTek, will provide the same insurance coverage, indemnification and other
protections, as if Employee was still an officer of StarTek.
	 
	16.	 	Employee agrees to indemnify and hold StarTek and each StarTek Releasee harmless from and
against any and all claims, damages, losses and liabilities (including reasonable attorneys’
fees and expenses) arising out of or resulting from any breach of this Agreement by Employee.
Employee agrees that irreparable injury may result to StarTek if Employee breaches any
provision hereof and that money damages would not be a sufficient remedy therefore. Employee
therefore agrees that if he engages, or causes or permits any other person to engage, in any
act in breach of any provision hereof, then StarTek shall be entitled, in addition to all
other remedies, damages and relief available under applicable law or this Agreement, to seek
an injunction prohibiting Employee (or such other person) from engaging in any such act or
specifically enforcing this Agreement.
	 
	17.	 	The provisions of this Agreement shall be binding upon and inure to the benefit of the
parties hereto, their successors and assigns.
	 
	18.	 	The validity, meaning, and effect of this Agreement shall be determined in accordance with
the laws of the State of Colorado.
	 
	19.	 	No waiver, modification, amendment, discharge, or change of this Agreement shall be valid
unless the same is in writing and signed by the party against which the enforcement of such
modification, waiver, amendment, discharge, or change is sought.
	 
	20.	 	This Agreement and the Executive Agreement referenced in paragraphs 2(e) and 13 above,
contain the entire agreement between the parties relating to the matters addressed herein, and
all other prior or contemporaneous agreements, understandings, representations or statements,
oral or written, are superseded hereby.
	 
	21.	 	Any provision of the Agreement which is unenforceable or invalid or the inclusion of which
would affect the validity, legality or enforcement of this Agreement, shall be of no effect,
but all the remaining provisions of the Agreement shall remain in full force and effect.
	 
	22.	 	In the event of any controversy, claim or suit affecting or relating to the subject matter or
performance of this Agreement, the prevailing party shall be entitled to recover from the
non-prevailing party all of its reasonable expenses, including reasonable attorneys’ fees and
costs.

 

 

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first
above written.

	 	 	 	 	 
	Signature of President & Chief

Executive Officer StarTek USA, Inc.

	 	/s/ Steve Butler
 

Steve Butler
	 	8/31/05
 
Date
	 
	 	 	 	 
	Employee Signature

	 	/s/ Lawrence Zingale
	 	8/31/05
	 

	 	 
	 	 
	 

	 	Lawrence Zingale
	 	Date

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