Document:

<PAGE>

                                                                   EXHIBIT 10.19

                                 STEELCASE INC.

                     EXECUTIVE SUPPLEMENTAL RETIREMENT PLAN

            As amended and restated effective as of March 27, 2003.

<PAGE>

              STEELCASE INC. EXECUTIVE SUPPLEMENTAL RETIREMENT PLAN

                                TABLE OF CONTENTS

<TABLE>

<S>                                                                                                              <C>
PREAMBLE..........................................................................................................1

SECTION 1 - ESTABLISHMENT OF PLAN.................................................................................2

         1.1      Plan Document...................................................................................2
         1.2      Effective Date..................................................................................2
         1.3      Deferred Compensation Plan......................................................................2

SECTION 2 - DEFINITIONS...........................................................................................3

         2.1      Active Participation............................................................................3
         2.2      Beneficiary.....................................................................................3
         2.3      Committee.......................................................................................3
         2.4      Company.........................................................................................3
         2.5      Compensation Committee..........................................................................3
         2.6      Competition.....................................................................................3
         2.7      Early Retirement................................................................................3
         2.8      Employee........................................................................................3
         2.9      15-Year Benefit.................................................................................3
         2.10     Final Average Earnings..........................................................................4
         2.11     5-Year Benefit..................................................................................4
         2.12     Fiscal Year.....................................................................................4
         2.13     Normal Retirement...............................................................................4
         2.14     Normal Retirement Age...........................................................................4
         2.15     Normal Retirement Date..........................................................................4
         2.16     Participant.....................................................................................4
         2.17     Payment Date....................................................................................4
         2.18     Plan Year.......................................................................................4
         2.19     Spouse or Surviving Spouse......................................................................4
         2.20     Total Disability................................................................................4

SECTION 3 - ADMINISTRATION OF PLAN................................................................................5

         3.1      Powers and Responsibilities of the Committee....................................................5
         3.2      Delegation of Responsibility....................................................................5
         3.3      Responsibility; Indemnification.................................................................5
</TABLE>

<PAGE>

<TABLE>

<S>                                                                                                              <C>
SECTION 4 - ELIGIBILITY...........................................................................................6

         4.1      Participation...................................................................................6
         4.2      Termination of Active Participation.............................................................6
         4.3      Final Termination of Participation..............................................................6

SECTION 5 - VESTING...............................................................................................7

         5.1      Vesting Service.................................................................................7
         5.2      Vested Percentage...............................................................................7

SECTION 6 - BENEFITS..............................................................................................8

         6.1      Benefit Amounts.................................................................................8
                  (a)      5-Year Benefit.........................................................................8
                  (b)      15-Year Benefit........................................................................8
         6.2      Payment of Benefits.............................................................................8
                  (a)      Normal Retirement......................................................................8
                  (b)      Early Retirement.......................................................................8
                  (c)      Total Disability.......................................................................8
                  (d)      Death..................................................................................8
         6.3      Forfeiture of Benefits..........................................................................9
                  (a)      Termination Before Retirement..........................................................9
                  (b)      Termination for Cause..................................................................9
                  (c)      No Surviving Spouse....................................................................9
                  (d)      Competition............................................................................9
                  (e)      Election to Receive Benefits Under Another Plan........................................9

SECTION 7 - AMENDMENT AND TERMINATION............................................................................10

         7.1      Amendment......................................................................................10
         7.2      Termination....................................................................................10

SECTION 8 - GENERAL PROVISIONS...................................................................................11

         8.1      Unfunded Plan; Unsecured Creditor Status.......................................................11
         8.2      No Right to Participate........................................................................11
         8.3      No Employment Right............................................................................11
         8.4      No Assignment or Transfer......................................................................11
         8.5      Currency.......................................................................................11
         8.6      Withholding and Payroll Taxes..................................................................11
         8.7      Incompetent Payee..............................................................................11
         8.8      Governing Law..................................................................................11
         8.9      Construction...................................................................................12
</TABLE>

<PAGE>

                                    PREAMBLE

         Steelcase Inc. ("Company") has established and maintains the Steelcase
Inc. 1994 Executive Supplemental Retirement Plan ("Plan"), a supplemental
executive retirement plan for a select group of management personnel of the
Company. Effective as of January 1, 1995, the Company amended and restated
programs previously adopted by the Board of Directors on January 14, 1981, and
July 19, 1982, as a single plan and gave the Plan its present name. Effective as
of June 1, 2000, the Company again amended and restated the Plan. The Plan's
purpose is to assist the Company in attracting and retaining highly qualified
Company executives and to enable those executives to devote their full-time best
efforts to the Company by providing to them supplemental retirement income in
consideration of those efforts. This document renames the Plan as the "Steelcase
Inc. Executive Supplemental Retirement Plan" and amends and restates the terms
and conditions of the Plan, effective as of March 27, 2003.

<PAGE>

                                    SECTION 1

                              ESTABLISHMENT OF PLAN

1.1      Plan Document.  This document, as amended from time to time, shall
constitute the governing document of the Plan.

1.2      Effective Date.  Except where otherwise provided in this Plan, the
effective date of this amended and restated Plan is March 27, 2003.

1.3      Deferred Compensation Plan. This Plan is intended to be a plan which is
unfunded and is maintained by the Company primarily for the purpose of providing
deferred compensation for a select group of management or highly compensated
employees as provided in Sections 201(2), 301(a)(3) and 402(a)(1) of the
Employee Retirement Income Security Act of 1974, as amended ("ERISA"). This Plan
also is intended to be an unfunded supplemental program that is not subject to
limitations applicable to benefits provided through a qualified, tax-exempt
employee benefit plan established pursuant to Section 401(a) of the Internal
Revenue Code of 1986, as amended.

                                       2

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                                    SECTION 2

                                   DEFINITIONS

2.1      "ACTIVE PARTICIPANT" means a Participant whose active Plan
participation has not yet terminated pursuant to Section 4.2 (Termination of
Participation).

2.2      "BENEFICIARY" means the individual, trust, or other entity designated
by a Participant to receive any amounts payable with respect to the Participant
under the Plan after the Participant's death. A Participant may designate or
change a Beneficiary by filing a signed designation with the Committee on a form
approved by the Committee. A Participant's Will, Trust or other estate planning
document is not effective for this purpose. If a designation has not been
completed properly and filed with the Committee prior to the Participant's
death, or is ineffective for any other reason, the Beneficiary shall be the
Participant's Surviving Spouse.

2.3      "COMMITTEE" means the committee established to administer the Plan, the
members of which are the same individuals as the members of the administrative
committee of the Steelcase Inc. Retirement Plan.

2.4      "COMPANY" means Steelcase Inc.

2.5      "COMPENSATION COMMITTEE" means the Compensation Committee of the Board
of Directors of Steelcase Inc.

2.6      "COMPETITION" means direct or indirect participation in the
manufacture, design or distribution of any products of the same type as those of
the Company or any subdivision, subsidiary, or affiliate of the Company
(collectively the "Company" for purposes of this Section 2.6), including, but
not limited to, office furniture, office systems or architectural products, or
the providing of any related services, for or on behalf of any person or entity
other than the Company and its authorized dealers, at any location within or
without the United States of America. It is intended that this definition shall
be enforced to the fullest extent permitted by law. If any part of this
definition shall be construed to be invalid or unenforceable, in whole or in
part, then such definition shall be construed in a manner so as to permit its
enforceability to the fullest extent permitted by law.

2.7      "EARLY RETIREMENT" means termination of employment, for any reason
other than death, at any time on or after the first date on which the sum of the
Participant's age and years of service equals or exceeds 80 (as determined for
purposes of the Steelcase Inc. Retirement Plan) and before the Participant
reaches his or her Normal Retirement Age.

2.8      "EMPLOYEE" means any employee of the Company, excluding independent
contractors, leased employees, and self-employed individuals.

2.9      "15-YEAR BENEFIT"  means the benefit described in Section 6.1(b)
(15-Year Benefit).

                                       3

<PAGE>

2.10     "FINAL AVERAGE EARNINGS" means the average of the Participant's base
salary for the three consecutive calendar years prior to his or her retirement
or death. Base salary includes the gross amount payable to the Participant prior
to any elective, pre-tax salary deferrals. If base salary is paid in any
currency other than U.S. Dollars, the base salary shall be converted into an
equivalent amount in U.S. Dollars on the basis of any reasonable method as may
be determined by the Committee in its sole discretion.

2.11     "5-YEAR BENEFIT" means the benefit described in Section 6.1(a)(5-Year
Benefit).

2.12     "FISCAL YEAR" means the financial reporting and taxable year of
Steelcase Inc.

2.13     "NORMAL RETIREMENT" means termination of employment on or after the
Participant attains Normal Retirement Age.

2.14     "NORMAL RETIREMENT AGE" means age 65.

2.15     "NORMAL RETIREMENT DATE" means the first Payment Date after the date
the Participant reaches his or her Normal Retirement Age.

2.16     "PARTICIPANT" means an Employee who is a corporate officer of the
Company elected by the Company's Board of Directors and designated by the
Compensation Committee pursuant to Section 4.1 (Participation). The term also
includes former corporate officers designated by the Compensation Committee
pursuant to Section 4.1(Participation) for continuing participation in the Plan,
and living former corporate officers with respect to whom benefits of the Plan
remain payable.

2.17     "PAYMENT DATE" means the date following the last day of the Plan Year
on which it is determined that payments are administratively feasible.

2.18     "PLAN YEAR" means the annual period coinciding with the Fiscal Year.

2.19     "SPOUSE OR SURVIVING SPOUSE" means the person to whom the Participant
is legally married on the date benefit payments are scheduled to begin to the
Participant. The legal existence of a spousal relationship shall be governed by
the law of the State of Michigan. For purposes of determining benefit recipients
upon the death of the Participant, the Surviving Spouse shall be the person to
whom the Participant is legally married on the date of the Participant's death.
If the Participant and Spouse die under circumstances that make the order of
their deaths uncertain, it shall be presumed for purposes of this Plan that the
Participant survived the Spouse.

2.20     "TOTAL DISABILITY" means a physical or mental condition that totally
and permanently prevents an individual from performing the duties of his or her
employment. The determination of Total Disability shall be made by the Committee
through procedures established for that purpose and on the basis of reasonable
medical examination. The cost of any medical examination shall be an expense of
administration of the Plan.

                                       4

<PAGE>

                                    SECTION 3

                             ADMINISTRATION OF PLAN

3.1      Powers and Responsibilities of the Committee. Except as otherwise
provided herein, the Committee shall administer the Plan. The Committee has the
full power and the full discretionary authority to administer the Plan in all
its details, including, but not limited to, the interpretation of the Plan's
provisions. The Committee shall act by vote or consent of a majority of its
members. To the extent necessary or appropriate, the Committee may adopt rules,
policies, and forms for the administration, interpretation, and implementation
of the Plan. All of the Committee's decisions, determinations, and
interpretations of the Plan shall be final and binding on all parties. A member
of the Committee shall not participate in and shall not be counted as a member
with respect to any action of the Committee directly affecting only that member.

3.2      Delegation of Responsibility. Notwithstanding Section 3.1 (Powers and
Responsibilities of the Committee), the Committee may delegate to any employee
or class of employees of the Company any of its powers or responsibilities under
the Plan it deems appropriate, including, but not limited to, the duty to
provide Plan communications to, and distribute to and receive Plan forms from,
Participants, Surviving Spouses, and Beneficiaries.

3.3      Responsibility; Indemnification. Members of the Committee and the
Compensation Committee shall not be personally responsible or liable for any act
or omission in connection with performance of powers or duties or the exercise
of discretion or judgment in the administration and implementation of the Plan.
The Company shall hold harmless and indemnify each member of the Committee and
Compensation Committee, and any other individual exercising delegated authority
or responsibility with respect to the Plan pursuant to Section 3.2 (Delegation
of Responsibility), from any and all liabilities and costs arising from any act
or omission related to the performance of duties or the exercise of discretion
and judgment with respect to the Plan.

                                       5

<PAGE>

                                    SECTION 4

                                   ELIGIBILITY

4.1      Participation. Participation in the Plan shall be limited to corporate
officers elected by the Board of Directors of the Company and designated by the
Compensation Committee for participation in the Plan and to former corporate
officers of the Company designated by the Compensation Committee for continuing
participation in the Plan. The Compensation Committee shall review each eligible
candidate and designate each eligible individual to be enrolled as a
Participant. A Participant shall commence participation in the Plan effective as
of the date specified by the Compensation Committee for that Participant.

4.2      Termination of Active Participation. A Participant is considered to be
actively participating in the Plan from the date participation begins under
Section 4.1 (Participation) until the earliest of (a) the date his or her active
participation is terminated by the Compensation Committee for any reason, (b)
the date on which he or she ceases to be an elected officer of the Company
(unless the Compensation Committee designates the Participant for continued
active participation in the Plan pursuant to Section 4.1 (Participation)), or
(c) the date of his or her termination of employment from the Company for any
reason. A Participant's vested percentage shall be determined under Section 5
(Vesting) as of the date of his or her termination of active participation and
thereafter shall not increase.

4.3      Final Termination of Participation.  A Participant shall cease all
participation in the Plan when he/she is no longer entitled to any benefits
under the Plan.

                                       6

<PAGE>

                                    SECTION 5

                                     VESTING

5.1      Vesting Service. For purposes of determining a Participant's vested
percentage under Section 5.2 (Vested Percentage), a Participant shall be
credited with one year of service for each twelve (12) months he or she is an
Active Participant in the Plan. Fractional years shall not be credited.

5.2      Vested Percentage.  A Participant's vested percentage shall be
determined according to the following schedule:
<TABLE>
<CAPTION>
            Years of Vesting Service                    Vested Percentage

<S>                                                     <C>
            Less than 3 years                                    0%
            3 years, but less than 4 years                      20%
            4 years, but less than 5 years                      40%
            5 years, but less than 6 years                      60%
            6 years, but less than 7 years                      80%
            7 years or more                                    100%
</TABLE>

                                        7

<PAGE>

                                    SECTION 6

                                    BENEFITS

6.1      Benefit Amounts. Plan benefits shall consist of the following:

         (a)      5-Year Benefit. The 5-Year Benefit shall be five annual
                  payments, each equal to 70% of a Participant's Final Average
                  Earnings multiplied by the Participant's vested percentage
                  determined under Section 5.2 (Vested Percentage).

         (b)      15-Year Benefit. The 15-Year Benefit shall be 15 annual
                  payments, each equal to $50,000 multiplied by the
                  Participant's vested percentage determined under Section 5.2
                  (Vested Percentage).

6.2      Payment of Benefits. Except as otherwise provided in Section 6.3
(Forfeiture of Benefits), both the 5-Year Benefit and the 15-Year Benefit shall
be paid to a Participant as follows:

         (a)      Normal Retirement.  Upon Normal Retirement, the Participant's
                  5-Year Benefit and 15-Year benefit payments shall both
                  commence on the Participant's Normal Retirement Date.

         (b)      Early Retirement.  Upon Early Retirement, the Participant's
                  5-Year Benefit and 15-Year Benefit shall both commence on his
                  or her Normal Retirement Date; provided, however, that the
                  Participant, with the consent of the Committee, may elect
                  payment of either his or her 5-Year Benefit, 15-Year benefit,
                  or both, to begin at any other Payment Date prior to his or
                  her Normal Retirement Date that is at least 12 months
                  subsequent to his or her election. If early payment is elected
                  as to either or both benefits, the amount of each annual
                  payment under each benefit elected shall be determined by
                  dividing the total dollar amount of the benefit by the number
                  of reduced equal annual installments that result in the last
                  reduced annual installment of the benefit being paid on the
                  date that the last annual installment would have been paid if
                  benefit payments had commenced on the Participant's Normal
                  Retirement Date. A Participant's election of early
                  commencement of benefit payments must be made in writing on a
                  form provided by the Committee.

         (c)      Total Disability. In the event of the Total Disability of a
                  Participant before benefit payments commence under the Plan,
                  the Participant's 5-Year Benefit and 15-Year Benefit shall
                  both commence on the Payment Date following the date the
                  Participant incurred the Total Disability. The amount and
                  duration of payments will be determined in accordance with the
                  early payment provision for Early Retirement under 6.2(b).

         (d)      Death.  In the event of a Participant's death before benefit
                  payments commence under the Plan, benefit payments will be
                  made to the Participant's Surviving

                                        8

<PAGE>

                  Spouse, or to any other Beneficiary designated by the
                  Participant prior to death, commencing on the Payment Date
                  following the date of the Participant's death. If a
                  Participant dies after benefit payments begin under the Plan,
                  remaining benefit payments will continue to be made at the
                  times and in the amounts in effect at the Participant's death
                  to the Participant's Surviving Spouse, or to any other
                  Beneficiary designated by the Participant prior to death.
                  Whether paid directly to the Surviving Spouse or to another
                  Beneficiary designated by the Participant, benefit payments
                  shall be made or shall continue, following death of the
                  Participant, only if the Participant has a Surviving Spouse
                  and only as long as the Surviving Spouse is living.

6.3      Forfeiture of Benefits. A Participant's right to any 5-Year Benefit and
15-Year Benefit amounts remaining unpaid under this Plan shall be forfeited upon
occurrence of any of the following events:

         (a)      Termination Before Retirement -- termination of the
                  Participant's employment with the Company before eligibility
                  for Normal Retirement, Early Retirement or Total Disability
                  benefits;

         (b)      Termination for Cause -- termination of the Participant's
                  employment with the Company for cause;

         (c)      No Surviving Spouse -- death of the Participant without a
                  Surviving Spouse or death of the Participant's Surviving
                  Spouse following the Participant's death;

         (d)      Competition -- the Participant directly or indirectly engages
                  in Competition at any time during his or her employment with
                  the Company or during the three year period following his or
                  her termination of employment with the Company, without prior
                  approval of the Committee; or

         (e)      Election to Receive Benefits Under Another Plan -- election by
                  the Participant to receive benefits under any non-qualified
                  supplemental deferred compensation plan maintained by the
                  Company or by any of its subsidiaries or affiliates (other
                  than the Steelcase Inc. Restoration Retirement Plan and the
                  Steelcase Inc. Deferred Compensation Plan), or under any other
                  similar arrangement.

                                        9

<PAGE>

                                    SECTION 7

                            AMENDMENT AND TERMINATION

7.1      Amendment. This Plan may be amended in any manner at any time by either
the Compensation Committee or the Board of Directors of Steelcase Inc. An
amendment changing the amount of benefits shall comply with the following:

         (a)      In the event that the Plan is amended to decrease the amount
                  of benefit payments, the decrease shall not apply to any
                  Participant who, prior to the amendment's effective date, is
                  retired under the Normal Retirement, Early Retirement or Total
                  Disability provisions of the Plan, or to any Surviving Spouse
                  of a Participant who died prior to the amendment, and who is
                  receiving benefit payments or is entitled to future benefit
                  payments under the Plan. Except as otherwise provided in an
                  amendment to the Plan, benefit reductions shall apply to all
                  Participants remaining employed by the Company as of the
                  amendment's effective date.

         (b)      In the event the Plan is amended to increase the amount of
                  benefit payments, the increase, unless otherwise provided in
                  the amendment, shall apply both to Participants employed on
                  and after the amendment's effective date and to any
                  Participant who, prior to the amendment's effective date, is
                  retired under the Normal Retirement, Early Retirement or Total
                  Disability provisions of the Plan, or to any Surviving Spouse
                  of a Participant who died prior to the amendment, and who is
                  receiving benefit payments or is entitled to future benefit
                  payments under the Plan as of the amendment's effective date;
                  provided, however, that any benefit increase shall be applied
                  proportionately to reduced annual benefit payments elected
                  pursuant Section 6.2(b) (Early Retirement) that remain payable
                  to a Participant, or his or her Surviving Spouse.

7.2      Termination. Either the Compensation Committee or the Board of
Directors of Steelcase Inc. may terminate the Plan at any time and for any
reason. Upon termination of the Plan, the Compensation Committee or the Board of
Directors of Steelcase Inc. shall specify the extent to which benefits of Active
Participants shall be preserved or terminated. Upon termination of the Plan, all
benefits that are being paid or that are payable at a future date to any
Participant who died, or retired under the Normal Retirement, Early Retirement
or Total Disability provisions of the Plan, prior to the Plan's termination,
shall continue to be paid in accordance with the terms of the Plan in effect at
the time of termination.

                                       10

<PAGE>

                                    SECTION 8

                               GENERAL PROVISIONS

8.1      Unfunded Plan; Unsecured Creditor Status. This shall be an unfunded
Plan within the meaning of ERISA. A Participant, or his or her Beneficiary,
shall be a general, unsecured general creditor of the Company with respect to
payment of any benefit under the Plan. The right of a Participant or Beneficiary
to be paid a benefit under the terms of the Plan shall be no greater than the
right of any other general, unsecured creditor of the Company.

8.2      No Right to Participate. Nothing in this Plan shall be deemed or
interpreted to provide a Participant or any non-participating Employee with any
contractual right to participate in or receive benefits of the Plan. The right
to participate and the duration of Active Participant status shall be determined
in the sole discretion of the Compensation Committee.

8.3      No Employment Right. Participation in this Plan shall not be construed
as constituting a commitment, guarantee, agreement, or understanding of any kind
that the Company or any subdivision of the Company will continue to employ any
individual, and this Plan shall not be construed or applied as any type of
employment contract or obligation. Nothing herein shall abridge or diminish the
rights of the Company or the employing subdivision of the Company to determine
the terms and conditions of employment of any Participant or other Employee or
to terminate the employment of any Participant or other Employee with or without
cause at any time.

8.4      No Assignment or Transfer. Neither a Participant nor Beneficiary or
other representative of a Participant shall have any right to assign, transfer,
attach, or hypothecate any amount or credit, potential payment, or right to
future payments or any other benefit provided under this Plan. Payment of any
amount due or to become due under this Plan shall not be subject to the claims
of creditors of the Participant or to execution by attachment or garnishment or
any other legal or equitable proceeding or process.

8.5      Currency.  All Plan benefits shall be paid in U.S. Dollars.

8.6      Withholding and Payroll Taxes. The Company shall deduct from any
payment made under this Plan all amounts required by federal, state, and local
tax laws to be withheld and shall subject any payments made under the Plan to
all applicable payroll taxes and assessments as may be in effect at the time of
any payment of benefits under the Plan.

8.7      Incompetent Payee.  If the Committee determines that a Participant or
Beneficiary entitled to a payment of benefits under this Plan is incompetent, it
may cause the benefits to be paid to another person for the use or benefit of
the Participant or Beneficiary at the time or times otherwise payable hereunder,
in total discharge of the Plan's obligations to the Participant or Beneficiary.

8.8      Governing Law. This Plan shall be governed in all respects, whether as
to construction, capacity, validity, performance or otherwise, by the laws of
the State of Michigan, without

                                       11

<PAGE>

regard to the State of Michigan's conflicts of laws principles, except to the
extent preempted by the laws of the United States of America.

8.9      Construction. The Plan's Table of Contents and the headings to the
Plan's Sections are included solely for convenience and shall in no event
affect, or be used in connection with, the interpretation of the Plan. Each Plan
provision shall be treated as severable and if any provision is declared
illegal, invalid or unenforceable, the Plan shall be interpreted, and shall
remain in full force and effect, as though that provision had never been
contained in this Plan.

         IN WITNESS WHEREOF, the Company has adopted and executed this amendment
and restatement of the Plan pursuant to the authority of its Compensation
Committee this 3rd day of April, 2003.

                           STEELCASE INC.

                           By:    /s/  Nancy W. Hickey
                                -----------------------------------------------
                           Its: Sr. Vice President, Global Strategic Resources
                                  & Chief Administrative Officer

ATTEST:   /s/ Jon D. Botsford
       ----------------------
       Its Secretary

                                       12<PAGE>

                                                                   EXHIBIT 10.20

                                2004-1 AMENDMENT
                                     TO THE
                  STEELCASE BENEFIT PLAN FOR OUTSIDE DIRECTORS
                         (Effective as of March 1, 1999)

                            -------------------------

                  This 2004-1 Amendment to the STEELCASE BENEFIT PLAN FOR
OUTSIDE DIRECTORS ("Plan") is adopted by Steelcase Inc. to be effective as of
April 14, 2003, and is required by the privacy rules of the Health Insurance
Portability and Accountability Act of 1996 ("HIPAA").

         Pursuant to Section 1.3 of the Plan, Steelcase Inc. amends the Plan as
         follows:

                                       A.

         A new Article XIII shall be added to the Plan as follows:

                                  ARTICLE XIII

                                HIPAA COMPLIANCE

13.1     PERMITTED AND REQUIRED USES AND DISCLOSURE OF PROTECTED HEALTH
         INFORMATION ("PHI").

Subject to obtaining written certification pursuant to Section 13.3, the Plan
may disclose PHI to Steelcase Inc., provided Steelcase Inc. does not use or
disclose such PHI except for the following purposes:

                  (a)      To perform Plan Administrative Functions which
                           Steelcase Inc. performs for the Plan.

                  (b)      Obtaining premium bids from insurance companies or
                           other health plans for providing coverage under or on
                           behalf of the Plan; or

                  (c)      Modifying, amending or terminating the Plan.

Notwithstanding the provisions of the Plan to the contrary, in no event shall
Steelcase Inc. be permitted to use or disclose PHI in a manner that is
inconsistent with 45 CFR Section 164.504(f).

<PAGE>

13.2     CONDITIONS OF DISCLOSURE.

Steelcase Inc. agrees that with respect to any PHI, it shall:

                  (a)      Not use or further disclose the PHI other than as
                           permitted or required by the Plan or as required by
                           law.

                  (b)      Ensure that any agents, including subcontractors, to
                           whom it provides PHI received from the Plan, agree to
                           the same restrictions and conditions that apply to
                           Steelcase Inc. with respect to PHI.

                  (c)      Not use or disclose the PHI for employment-related
                           actions and decisions or in connection with any other
                           benefit or employee benefit plan of Steelcase Inc..

                  (d)      Report to the Plan any use or disclosure of the
                           information that is inconsistent with the uses or
                           disclosures provided for which it becomes aware.

                  (e)      Make available to individual Plan participants who
                           request access, the Plan participant's PHI in
                           accordance with 45 CFR Section 164.524.

                  (f)      Make available to individual Plan participants who
                           request an amendment, the participant's PHI and
                           incorporate any amendments to the participant's PHI
                           in accordance with 45 CFR Section 164.526.

                  (g)      Make available to individual Plan participants who
                           request an accounting of disclosures of the
                           participant's PHI, the information required to
                           provide an accounting of disclosures in accordance
                           with 45 CFR Section 164.528.

                  (h)      Make its internal practices, books, and records,
                           relating to the use and disclosures of PHI received
                           from the Plan, available to the Secretary of the U.S.
                           Department of Health and Human Services for purposes
                           of determining compliance by the Plan with the HIPAA
                           privacy rules.

                  (i)      If feasible, return or destroy all PHI received from
                           the Plan that Steelcase Inc. still maintains in any
                           form, and retain no copies of such information when
                           no longer needed for the purpose for which the
                           disclosure was made, except that, if such return or
                           destruction is not feasible, limit further uses and
                           disclosures to those purposes that make the return or
                           destruction of the information feasible.

                                       -2-

<PAGE>

                  (j)      Ensure that the adequate separation between Plan and
                           Steelcase Inc., required in 45 CFR Section 164.504(f)
                           (2)(iii), is satisfied and that terms set forth in
                           Section 13.5 are followed.

13.3     CERTIFICATION.

The Plan shall disclose PHI to Steelcase Inc. only upon the receipt of a
Certification by Steelcase Inc. that the Plan has been amended to incorporate
the provisions of 45 CFR Section 164.504(f)(2)(ii), and that Steelcase Inc.
agrees to the conditions of disclosure set forth in Section 13.2.

13.4     PERMITTED USES AND DISCLOSURE OF SUMMARY HEALTH INFORMATION.

The Plan may disclose Summary Health Information to Steelcase Inc., provided
such Summary Health Information is only used by Steelcase Inc. for the purpose
of:

                  (a)      Obtaining premium bids from health plan providers for
                           providing health coverage under the Plan; or

                  (b)      Modifying, amending or terminating the Plan.

13.5     ADEQUATE SEPARATION BETWEEN PLAN AND STEELCASE INC..

                  (a)      The following employees, or classes of employees,
                           shall be given access to PHI:

                           Vice-President of Human Resources
                           Human Resources Director
                           Human Resources Manager
                           Human Resources staff, including employee relations
                           staff and employee services/HRIS staff
                           Director, Compensation and Benefits
                           Director, Benefits and Health Services
                           Benefits Manager
                           Benefits staff
                           Benefit Review Committee
                           Chief Financial Officer
                           Financial staff, including Risk manager and payroll
                           staff
                           Plan auditor
                           Director of Information Services
                           Information Services Manager
                           Information Services staff
                           Medical staff
                           In-house legal counsel
                           In-house legal staff

                                       -3-

<PAGE>

                  (b)      The access to and use of PHI by the individuals
                           described in subsection (a) above shall be restricted
                           to the Plan Administrative Functions that Steelcase
                           Inc. performs for the Plan.

                  (c)      In the event any of the individuals described in
                           subsection (a) do not comply with the provisions of
                           the Plan relating to use and disclosure of PHI, the
                           plan administrator shall impose reasonable sanctions
                           as necessary, in its discretion, to ensure that no
                           further non-compliance occurs. Such sanctions shall
                           be imposed progressively (for example, an oral
                           warning, a written warning, time off without pay and
                           termination), if appropriate, and shall be imposed so
                           that they are commensurate with the severity of the
                           violation.

13.6     DISCLOSURE OF CERTAIN ENROLLMENT INFORMATION TO STEELCASE INC..

Pursuant to 45 CFR 164.504(f)(1)(iii), the Plan may disclose to Steelcase Inc.
information on whether an individual is participating in the Plan or is enrolled
in or has disenrolled from any health insurance issuer or health maintenance
organization offered by the Plan.

13.7     DISCLOSURE OF PHI TO OBTAIN STOP-LOSS OR EXCESS LOSS COVERAGE.

Steelcase Inc. authorizes and directs the Plan, through the plan administrator,
to disclose PHI to stop-loss carriers, excess loss carriers or managing general
underwriters (MGUs) for underwriting and other purposes in order to obtain and
maintain stop-loss or excess loss coverage related to benefit claims under the
Plan. Such disclosures shall be made in accordance with the HIPAA privacy rules.

13.8     OTHER DISCLOSURES AND USES OF PHI.

With respect to all other uses and disclosures of PHI, the Plan shall comply
with the HIPAA privacy rules.

13.9     DEFINITIONS.

For purposes of this Amendment, the following terms shall have the following
meanings:

                  (a)      "Business Associate" means a person or entity who:

                           (i)      performs or assists in performing a Plan
                                    function or activity involving the use and
                                    disclosure of PHI (including claims
                                    processing or administration; data
                                    analysis, underwriting, etc.); or

                           (ii)     provides legal, accounting, actuarial,
                                    consulting, data aggregation, management,
                                    accreditation, or financial services, where
                                    the per-

                                       -4-

<PAGE>

                                    performance of such services involves giving
                                    the service provider access to PHI.

                  (b)      "Plan Administrative Functions" mean activities that
                           would meet the definition of payment or health care
                           operations, but do not include functions to modify,
                           amend, or terminate the Plan or solicit bids from
                           prospective issuers. Plan administrative functions
                           include quality assurance, employee assistance,
                           claims processing, auditing, monitoring, and
                           management of carve-out-plans--such as vision and
                           dental. PHI for these purposes may not be used by or
                           between the Plan or business associates of the Plan
                           in a manner inconsistent with the HIPAA privacy
                           rules, absent an authorization from the individual.
                           Plan administrative functions specifically do not
                           include any employment-related functions.

                  (c)      "Protected Health Information" or "PHI" means
                           information that is created or received by the Plan,
                           or a business associate of the Plan and relates to
                           the past, present, or future physical or mental
                           health or condition of a participant; the provision
                           of health care to a participant; or the past,
                           present, or future payment for the provision of
                           health care to a participant; and that identifies the
                           participant or for which there is a reasonable basis
                           to believe the information can be used to identify
                           the participant (whether living or deceased). The
                           following components of a participant's information
                           are considered to enable identification:

                           (i)      Names;

                           (ii)     Street address, city, county, precinct, zip
                                    code;

                           (iii)    Dates directly related to a participant's
                                    receipt of health care treatment, including
                                    birth date, health facility admission and
                                    discharge date, and date of death;

                           (iv)     Telephone numbers, fax numbers and
                                    electronic mail addresses;

                           (v)      Social Security numbers;

                           (vi)     Medical record numbers;

                           (vii)    Health plan beneficiary numbers;

                           (viii)   Account numbers;

                           (ix)     Certificate/license numbers;

                                       -5-

<PAGE>

                           (x)      Vehicle identifiers and serial numbers,
                                    including license plate numbers;

                           (xi)     Device identifiers and serial numbers;

                           (xii)    Web Universal Resource Locators (URLs);

                           (xiii)   Biometric identifiers, including finger and
                                    voice prints;

                           (xiv)    Full face photographic images and any
                                    comparable images; and

                           (xv)     Any other unique identifying number,
                                    characteristic or code.

                  (d)      "Summary Health Information" means information that
                           may be individually identifiable health information
                           that:

                           (i)      Summarizes the claims history, claims
                                    expenses or type of claims experienced
                                    by individuals for whom Steelcase Inc. has
                                    provided health benefits under a health
                                    plan; and

                           (ii)     From which the information described at 42
                                    CFR Section 164.514(b)(2)(i) has been
                                    deleted, except that the geographic
                                    information need only be aggregated to the
                                    level of a five-digit zip code.

13.10    HYBRID ENTITY.

This Section applies to the extent the Plan provides any non-health benefits
such as (but not limited to), disability benefits or group term life insurance
benefits. The Plan is a separate legal entity whose business activities include
functions covered by the HIPAA privacy rules and non-covered functions. As a
result, the Plan is a "Hybrid Entity," as that term is defined in the HIPAA
privacy rules. The Plan's covered functions are its health benefits ("health
care component"). All other benefits are non-covered functions. Therefore, the
Plan hereby designates that it shall only be a covered entity under the HIPAA
privacy rules with respect to the health care component (the health benefits) of
the Plan.

                                       -6-

<PAGE>

13.11    PARTICIPANT NOTIFICATION.

Participants shall be notified of this Plan Amendment in the notice of privacy
practices.

                                       B.

                  In all other respects, the Plan shall be unchanged.

                  IN WITNESS OF WHICH, Steelcase Inc. has executed this 2004-1

Amendment to the Plan.

                          STEELCASE INC.

Dated:  April 3, 2003     By    /s/ Nancy W. Hickey
      ----------------       -------------------------------------------------

                             Its Sr. Vice President, Global Strategic Resources
                                 & Chief Administrative Officer

                                       -7-

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