Document:

Prepared and filed by St Ives Burrups

AGREEMENT

  This Agreement dated June 9, 2003 among the persons and entities
    listed on Schedule A (collectively, the “RCM Group”,
    and individually a “member” of the RCM Group) and Register.com,
    Inc. (the “Company”). In consideration of and reliance
    upon the mutual covenants and agreements contained herein, and for other good
    and valuable consideration, the receipt and sufficiency of which is hereby
    acknowledged, the parties hereto agree as follows:

  1.     Representations
    and Warranties of the Company. The Company hereby represents and warrants
    to the RCM Group that this Agreement has been duly authorized, executed and
    delivered by the Company, and is a valid and binding obligation of the Company,
    enforceable against the Company in accordance with its terms.

   2.     Representations
    and Warranties of the RCM Group. Each member of the RCM Group represents
    and warrants to the Company that this Agreement has been duly authorized,
    executed and delivered by such member, and is a valid and binding obligation
    of such member, enforceable against such member in accordance with its terms.
    Each member of the RCM Group hereby represents and warrants to the Company
    that it and its Affiliates and Associates (as such terms are hereinafter defined)
    are the “beneficial owners” (as such term is hereinafter defined)
    of the number of shares of the Company’s common stock (“Shares”)
    (including any direct or indirect rights, options or agreements to acquire
    Shares) as set forth on Schedule A with respect to such member, and
    that neither it nor its Affiliates or Associates beneficially own, or have
    any rights, options or agreements to acquire or vote, any other Shares. For
    purposes of this Agreement: the terms “Affiliate” and “Associate”
    shall have the respective meanings set forth in Rule 12b-2 promulgated by
    the Securities and Exchange Commission (the “SEC”) under
    the Securities Exchange Act of 1934, as amended (the “Exchange Act”);
    the terms “beneficial owner” and “beneficially own”
    shall have the same meanings as set forth in Rule 13d-3 promulgated by the
    SEC under the Exchange Act except that a person shall also be deemed to be
    the beneficial owner of all Shares which such person has the right to acquire
    pursuant to the exercise of any rights in connection with any securities or
    any agreement, regardless of when such rights may be exercised and whether
    they are conditional; and the terms “person” or “persons”
    shall mean any individual, corporation (including not-for-profit), general
    or limited partnership, limited liability or unlimited liability company,
    joint venture, estate, trust, association, organization or other entity of
    any kind or nature.

   3.     Distribution.
    The Company shall effect one or more transactions resulting in the distribution
    (including by way of one or more dividends or distributions, tender offers
    or other stock repurchases) to its common stockholders of an aggregate of
    at least $120 million in cash by September 1, 2003.

   4.     Board
    Nomination. The Company agrees to include James A. Mitarotonda in its
    board of directors’ slate of nominees for election as a director of
    the Company and use its reasonable best efforts to cause the election of Mr.
    Mitarotonda at its 2003 annual meeting of stockholders (including without
    limitation recommending that the Company’s stockholders vote in favor
    of Mr. Mitarotonda’s election), which shall be called as soon as reasonably
    practicable, and to obtain the agreement of each of its current directors
    to vote their Shares in favor of the election of Mr. Mitarotonda as a director
    of the Company at its 2003 annual meeting of stockholders. If Mr. Mitarotonda
    dies or becomes disabled prior to the 2003 annual meeting of stockholders
    or during his term as a director, the Company shall offer to appoint to its
    board of directors in his stead one member of the slate of nominees set forth
    in the Barington Letters (as hereinafter defined) who shall be selected by
    the board of directors of the Company or the nominating committee of the Company’s
    board of directors (the “Successor Director”).

 

   5.     2003 Annual
    Meeting. (a) No member of the RCM Group nor any Affiliate or Associate
    of any such members shall (i) solicit proxies or engage in a proxy contest
    with respect to the election of directors or any other proposal to be considered
    at the Company’s 2003 annual meeting of stockholders or present any
    proposal for consideration at such annual meeting of stockholders, (ii) encourage
    any other person to solicit proxies or engage in a proxy contest with respect
    to the election of directors or any other proposal to be considered at the
    Company’s 2003 annual meeting of stockholders or present any other proposal
    for consideration at such annual meeting of stockholders or (iii) act, or
    encourage any other person to act, to cause a date to be set for the Company’s
    2003 annual meeting of stockholders. In furtherance of the foregoing, Barington
    Companies Equity Partners, L.P. (“Barington”), hereby withdraws
    its letters dated January 24, 2003, February 14, 2003 and March 13, 2003 (the
    “Barington Letters”) providing notice to the Company of
    its intention to nominate certain individuals for election as directors of
    the Company at its 2003 annual meeting of stockholders (the “Stockholder
    Nomination”) and to submit the other proposals set forth in such
    letters for consideration at such annual meeting (the “Other Proposals”),
    and Barington and the other members of the RCM Group shall immediately cease
    all efforts, direct or indirect, in furtherance of the Stockholder Nomination
    and the Other Proposals and any related solicitation, and any other action
    to obtain or influence control of the Company, and shall not vote, deliver
    or otherwise use any proxies heretofore obtained in connection with the Stockholder
    Nomination and the Other Proposals. During the Standstill Period (as such
    term is hereinafter defined), except as otherwise provided in paragraphs 6
    and 7, each member of the RCM Group agrees to vote all the Shares which he
    or it beneficially owns as of the record date for the Company’s meetings
    of stockholders at which directors are elected in favor of each of those individuals
    nominated as directors by the Company’s board of directors.

  (b)  At or prior to the Company’s
    2003 annual meeting of stockholders, the Company will finalize a business
    plan, which will address the Company’s restructuring plan and its outlook
    for revenues, contemplated cost structure and operating earnings, giving effect
    to the restructuring plan, sought to be attained by the end of 2004. The Company
    will consult with Mr. Mitarotonda in connection with finalizing the business
    plan and will publicly disclose certain key aspects of the business plan at
    or prior to the 2003 annual meeting. 

-2-

  6.     Standstill Period.
    Each member of the RCM Group agrees that, from the date of this Agreement
    until the Company’s 2005 annual meeting of stockholders (such period,
    the “Standstill Period”), neither it nor any of its Affiliates
    or Associates will in any manner, directly or indirectly: (a) effect or seek
    (including, without limitation, entering into any discussions, negotiations,
    agreements or understandings with any third person), offer or propose (whether
    publicly or otherwise) to effect, or cause or participate in, or in any way
    assist or facilitate any other person to effect or seek, offer or propose
    (whether publicly or otherwise) to effect or participate in, (i) any acquisition
    of any securities (or beneficial ownership thereof), or rights or options
    to acquire any securities (or beneficial ownership thereof), or any assets
    or businesses, of the Company or any of its subsidiaries, (ii) any tender
    offer or exchange offer, merger, acquisition or other business combination
    involving the Company or any of its subsidiaries, (iii) any recapitalization,
    restructuring, liquidation, dissolution or other extraordinary transaction
    with respect to the Company or any of its subsidiaries, or (iv) any solicitation
    of proxies or consents to vote any voting securities of the Company; (b) form,
    join or in any way participate in a “group” (as defined under
    the Exchange Act) with respect to the Company; (c) otherwise act, alone or
    in concert with others, to seek to control or influence the management, board
    of directors or policies of the Company or initiate or take any action to
    obtain representation on the board of directors of the Company; (d) take any
    action which would, or would reasonably be expected to, force the Company
    to make a public announcement regarding any of the types of matters set forth
    in (a) above; or (e) enter into any discussions or arrangements with any third
    party with respect to any of the foregoing. Each member of the RCM Group also
    agrees during the Standstill Period not to request, directly or indirectly,
    any amendment or waiver of any provision of this paragraph 6 (including this
    sentence) by the Company or any of its Associates, Affiliates, agents or representatives.
    The foregoing notwithstanding, the RCM Group may, in its discretion, and subject
    to compliance with its other obligations under this Agreement (W) nominate
    directors for the Company’s 2005 annual meeting of stockholders and
    solicit proxies in support of such nominees a reasonable time in advance of
    such 2005 annual meeting, (X) make and consummate a proposal or a tender offer
    or exchange offer to acquire all of the Company’s Shares, (Y) acquire
    additional Shares; provided that none of the RCM Group, its members
    or their Affiliates or Associates shall acquire beneficial ownership of any
    Shares if upon such acquisition they would collectively beneficially own in
    excess of 8% of the Company’s Shares which are then outstanding or (Z)
    provide notice during the period prescribed under the Company’s bylaws
    to nominate any person for election as director at the Company’s 2004
    annual meeting of stockholders and in the event that such notice is duly given
    during the prescribed period (i) Mr. Mitarotonda (or, if applicable, the Successor
    Director) shall thereupon resign his position as a member of the Company’s
    board of directors (if he has not done so previously) and (ii) if such notice
    shall be duly given during the prescribed period and such resignation shall
    occur, then thereafter (A) the RCM Group shall be entitled to solicit proxies
    and vote its Shares in its sole discretion at such meeting and (B) subject
    to compliance with the Company’s insider trading and other policies
    applicable to directors, the RCM Group shall not be subject to the restrictions
    set forth in this paragraph 6. If the RCM Group shall continue to be subject
    to and shall be in compliance with the restrictions set forth in this paragraph
    6 through the time of the Company’s 2004 annual meeting of stockholders,
    the Company agrees to include Mr. Mitarotonda (or the Successor Director,
    if he shall be in office instead of Mr. Mitarotonda) in its board of directors’
    slate of nominees for election as a director of the Company and use its reasonable
    best efforts to cause the election of Mr. Mitarotonda (or the Successor Director)
    at its 2004 annual meeting of stockholders, including without limitation recommending
    that the Company’s stockholders vote in favor of the election of Mr.
    Mitarotonda (or the Successor Director).

-3-

  7.     Special Meeting. In
    the event that the Company fails to comply with its commitments in accordance
    with paragraphs 3, 4 and 5(b) (except by reason of a court order or other
    circumstance beyond its control), the Company shall, at Barington’s
    request, call a special meeting of stockholders (the “Special Meeting”)
    and use its reasonable best efforts to cause such meeting to be held no earlier
    than 60 days nor later than 75 days after Barington’s request, unless
    the Company complies with such commitments prior to the time the Special Meeting
    is held. At the Special Meeting, the stockholders shall vote on the removal
    of the Company’s directors and Barington will be entitled, in compliance
    with the Company’s by-laws, to nominate directors for election to the
    Company’s board of directors to replace directors who are removed, and
    notwithstanding the restrictions and obligations set forth in paragraph 6,
    the RCM Group shall be entitled to solicit proxies and vote its shares in
    its sole discretion at the Special Meeting. The parties agree that the sole
    remedy for the Company’s failure to perform or otherwise fulfill its
    obligations set forth in paragraphs 3, 4 and 5(b) (except by reason of a court
    order or other circumstance beyond its control) shall be the holding of the
    Special Meeting and termination of the restrictions set forth in paragraph
    6, and there will be no damages, liabilities, costs or other obligations,
    and no right to any payment, injunction or other mandatory or equitable relief
    (other than the holding of the Special Meeting and termination of such restrictions)
    arising from or in connection with any one or more of such failures or omissions.

   8.     Confidential
    Information. Each member of the RCM Group (each, a “Recipient”)
    acknowledges the confidential and proprietary nature of the Confidential Information
    (as defined below), and each Recipient agrees that the Confidential Information
    (i) will be kept confidential by Recipient and Recipient’s Representatives
    (as defined below) and (ii) without limiting the foregoing, will not be disclosed
    by Recipient or by Recipient’s Representatives to any person except
    with the specific prior written consent of the Company. As used in this Agreement,
    the term “Confidential Information” means and includes
    any and all of the information concerning the business and affairs of the
    Company that may hereafter be disclosed to Recipient by the Company or by
    the directors, officers, employees, agents, consultants, advisors or other
    representatives, including legal counsel, accountants and financial advisors
    (“Representatives”) of the Company; provided that
    “Confidential Information” shall not include information
    that (a) was in or enters the public domain or was or becomes generally available
    to the public other than as a result of disclosure by any Recipient or any
    Representative thereof or (b) was independently acquired by Recipient without
    violating any of the obligations of Recipient or its Representatives under
    this Agreement or any other confidentiality agreement, or under any other
    contractual, legal, fiduciary or binding obligation of any Recipient or any
    of its Representatives.

  9.  Expenses. Within
    five business days after receiving documentation thereof, the Company shall
    pay to Barington Capital Group, L.P. the actual out-of-pocket expenses (up
    to a maximum of $175,000) incurred to the date hereof by the members of the
    RCM Group in connection with the potential proxy contest referred to in the
    Barington Letters.

   10.     Public
    Announcement. Barington and the Company shall announce this Agreement
    and the material terms hereof by means of a mutually acceptable joint press
    release as soon as practicable on or after the date hereof.

  

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  11.     Miscellaneous. Except
    as provided in paragraph 7, the parties hereto shall be entitled to an injunction
    or injunctions to prevent breaches of this Agreement and to enforce specifically
    the terms and provisions of this Agreement in the Court of Chancery or other
    federal or state courts of the State of Delaware, in addition to any other
    remedy to which they are entitled at law or in equity. Furthermore, each of
    the parties hereto (a) consents to submit itself to the personal jurisdiction
    of the Court of Chancery or other federal or state courts of the State of
    Delaware in the event any dispute arises out of this Agreement or the transactions
    contemplated by this Agreement, (b) agrees that it shall not attempt to deny
    or defeat such personal jurisdiction by motion or other request for leave
    from any such court, (c) agrees that it shall not bring any action relating
    to this Agreement or the transactions contemplated by this Agreement in any
    court other than the Court of Chancery or other federal or state courts of
    the State of Delaware, and each of the parties irrevocably waives the right
    to trial by jury, (d) agrees to waive any bonding requirement under any applicable
    law, in the case any other party seeks to enforce the terms by way of equitable
    relief and (e) each of the parties irrevocably consents to service of process
    by first class certified mail, return receipt requested, postage prepaid,
    to the address of such parties’ principal place of business or as otherwise
    provided by applicable law. THIS AGREEMENT SHALL BE GOVERNED IN ALL RESPECTS,
    INCLUDING VALIDITY, INTERPRETATION AND EFFECT, BY THE LAWS OF THE STATE OF
    NEW YORK APPLICABLE TO CONTRACTS EXECUTED AND TO BE PERFORMED WHOLLY WITHIN
    SUCH STATE WITHOUT GIVING EFFECT TO THE CHOICE OF LAW PRINCIPLES OF SUCH STATE.
    

  12.     Severability.
    If at any time subsequent to the date hereof, any provision of this Agreement
    shall be held by any court of competent jurisdiction to be illegal, void or
    unenforceable, such provision shall be of no force and effect, but the illegality
    or unenforceability of such provision shall have no effect upon the legality
    or enforceability of any other provision of this Agreement.

   13.     Counterparts.
    This Agreement may be executed in two or more counterparts which together
    shall constitute a single agreement.

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  IN WITNESS WHEREOF, this Agreement has been duly
    executed and delivered by the duly authorized signatories of the parties as
    of the date hereof.

	REGISTER.COM,
        INC.

        By:/s/ Mitchell Quain

        Name: Mitchell Quain

        Title: Chairman

       RAMIUS SECURITIES, LLC

        By: /s/ Jeffery Soloman

        Name: Jeffery Soloman

        Title: Vice President

      RCM ACQUISITION CO., LLC

        By:/s/ James A. Mitarotonda

        Name: James A. Mitarotonda

        Title: Authorized Signatory

      	BARINGTON COMPANIES EQUITY PARTNERS, L.P.

        By: Barington Companies Investors, LLC
         General Partner

        By: /s/ James A. Mitarotonda

        Name: James A. Mitarotonda

        Title: Managing Member

      JEWELCOR MANAGEMENT, INC.

        By: /s/ Seymour Holtzman

        Name: Seymour Holtzman

        Title: President

      RCG AMBROSE MASTER FUND, LTD.

        By: /s/ Mark Mitchell

        Name: Mark Mitchell

        Title: Managing Director

       JAMES A. MITAROTONDA

        /s/ James A. Mitarotonda

      

        SEYMOUR HOLTZMAN

        /s/ Seymour Holtzman

 

SCHEDULE A

	Name	Shares directly owned	Shares subject to rights or agreements
	Barington Companies Equity Partners, L.P., 

RCM Acquisition Co., LLC, 

Jewelcor Management, Inc., 

RCG Ambrose Master Fund, Ltd., 

Ramius Securities, LLC 

James A. Mitarotonda
Seymour Holtzman	499,495

0

539,497

499,487

499,487

0

0	0

0

0

0

0

0

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              1
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EXHIBIT 10.11

                          STRATEGIC ALLIANCE AGREEMENT

                                       AND

                        EXCLUSIVE DISTRIBUTION AGREEMENT

This Strategic Alliance Agreement and Exclusive Distribution Agreement
("Agreement") is made by and among Concentrax, Inc., ("CTRX") a U.S. corporation
with its principal place of business located in Texas, USA, and Concentrax
Europe, Ltd. ("CE"), a company with its principal place of business located in
Zurich, Switzerland, this 17th day of January, 2002 ("Effective Date").

                                    RECITALS

1 CTRX is in the business of, inter alia, developing vehicle-monitoring services
and technologies. CTRX's signature product, Track-Down, provides accurate,
reliable, real-time data on asset use and location. Track-Down utilises the
advanced Global Positioning System to track vehicles and to communicate data to
an automated central facility. Customers can then access the information 24
hours a day from their desktop using a secure Internet connection or from their
cell phones by using CTRX's Voice Command Centre. 2 CE is in the business of,
inter alia, developing existing and establishing additional new sales and
distribution networks, especially focusing on business customers in the
following market segments: rental vehicles & equipment, service & sales fleet,
commercial fleet, public private transit fleet and auto & equipment dealer.

3 CTRX desires to expand its business activities and the distribution of its
products to the European market, including but not limited to the European Union
and its member countries.

4 CE desires to provide CTRX European sales and distribution channels for
intensive marketing of CTRX's products through CE's current and future sales
networks to business customers in Europe.

5 CTRX and CE desire to enter into this Agreement in order to set forth their
respective rights and obligations with respect to the distribution and marketing
of CTRX's products in Europe.

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              2
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                                    AGREEMENT

CTRX and CE (each a "Party" and collectively, the "Parties"), in consideration
of the mutual promises contained herein, and intending to be legally bound,
agree as follows.

                                    ARTICLE 1

                           APPOINTMENT AS DISTRIBUTOR

(A) APPOINTMENT. CTRX hereby appoints CE as CTRX's sole and exclusive
distributor of its Products, including but not limited to Track-Down, Voice
Command Center, Patriot Track and any other current or potential or future CTRX
application or device ("Products"), in Europe, including but not limited to
Switzerland and the European Union with its currently fifteen member countries
("Territory"), with the sole and exclusive right to promote, distribute, market
and sell Products in the Territory during the Term of this Agreement. Such
appointment shall be effective on the Effective Date, and CE hereby accepts such
appointment as distributor.

(B) NO IMPLIED RIGHTS. CE acknowledges that except as expressly provided herein,
CE shall not have or acquire by virtue of this Agreement any right, title,
interest or license in, to or under any intellectual property rights, and in no
event shall this Agreement be deemed to be a license or sublicense of any rights
with respect to any patents or technical production information or any other
intellectual property rights.

(C) RELATIONSHIP OF THE PARTIES. Nothing in this Agreement shall be deemed to
create a partnership, joint venture or relationship of principal and agent
between the Parties hereto. Nothing in this Agreement shall be deemed to
authorize either Party hereto to make any representations or warranties on
behalf of or otherwise to act for, represent or bind the other Party hereto or
any of its respective affiliates in any manner whatsoever.

                                    ARTICLE 2

                                  FEES AND TERM

(A) FEES. In connection with the appointment of CE as CTRX's distributor
hereunder, CE shall within 180 days from the effective date of this Agreement
pay CTRX a one-time nonrefundable franchise fee of One Million U.S. Dollars
(US$1,000,000.00) ("Fee"). The Fee represents the full, final and complete
consideration payable by CE to CTRX in consideration for the distribution rights
granted hereunder, the Fee shall be payable by CE to CTRX by wire transfer to an
account of CTRX.

(B) APPOINTMENT OF ESCROW AGENT. CTRX and CE hereby appoint and designate Andrea
Cataneo, Esq., with offices at 81 Meadowbrook Road, Randolph, NJ 07869 as
"ESCROW AGENT" hereunder for the purpose set forth herein and ESCROW AGENT
accepts such appointment.

(C) INTEREST, AND REGISTRATION.

         (i) Subject to a separate Stock Purchase Agreement ("SPA") to be
drafted and delivered to CE by CTRX, CTRX hereby agrees to issue Three Million
(3,000,000) new shares of its common stock as "SB2 registered shares," which
shares shall be placed in escrow and subject to performance/release criteria, in
exchange for 50% of CE shares. This issuance of new stock by CTRX shall be
executed in full accordance with any rules or laws imposed by any regulatory
body and those existing under the U.S. Securities Act of 1933 and 1934.
Furthermore the CTRX shares issued under this paragraph will be duly authorized,
validly issued and outstanding, fully paid and non-assessable and will not be
subject to any liens or encumbrances.

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              3
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         (ii) The Three Million (3,000,000) shares shall immediately issued and
placed in an escrow account with the ESCROW AGENT, and shall be released as
follows:

                  a. Two Hundred and Fifty Thousand (250,000) shares shall
released immediately upon the execution of this Agreement in exchange for the
expected performance of CE submitting one fourth of the required franchise fee
to CTRX, or $250,000;

                  b. Seven Hundred Fifty Thousand (750,000) shares releasable in
three (3) 250,000 share increments, each releasable upon the receipt of $250,000
towards the franchise fee;

                  c. Two Million (2,000,000) shall be broken into twenty (20)
certificates of 100,000 shares each, with each certificate being releasable upon
the meeting of CE of certain performance criteria outlined in the SPA, and such
certificates shall be released upon written notification of CTRX to ESCROW AGENT
over the next twelve months;

                  d. All Three Million (3,000,000) shares will be registered in
an SB-2 Registration Statement within thirty days of the execution of this
Agreement. (C) COSTS. Except as set forth in this Agreement, each Party shall
bear all of its respective costs in connection with its performance of the
Agreement.

(D) JOINT MARKETING EFFORTS. The Parties will collaborate to identify the most
efficient venues for their dedicated promotional spending and enhance the impact
of their promotions in appropriate media. The Parties will be jointly
responsible for preparing and executing an annual advertising and promotion plan
for the Territory that allocates certain of the Parties' dedicated promotional
spending. The Parties will also cooperate to develop, fund and execute joint
marketing programs in the Territory on a mutually-agreeable basis.

(E) TAXES. The Parties shall each pay any sales, use or similar tax related to
the Parties' performance of their obligations or exercise of their rights under
this Agreement for which they are responsible.

(F) TERM. Both Parties agree that, for a period of twenty (20) years following
the Effective Date ("Term"), CTRX shall not grant to any other company or
individual or organization or entity any license, right, option or similar
permission with respect to the distribution or marketing of CTRX's products in
the Territory. The provisions in this Agreement that, by their nature, are
intended to survive the termination or the expiration of this Agreement will
survive in accordance with there terms.

                                    ARTICLE 3

                               PRICING AND SUPPLY

(A) EXCLUSIVE SOURCE OF PRODUCTS. Subject to the exceptions in this Agreement,
CTRX shall be the exclusive source of CTRX's Products for sale through CE. CTRX
will be responsible for manufacturing or purchasing directly from manufactures
all Products to be sold by CE. CTRX will use commercially reasonable efforts to
(i) maintain the level of products currently available, and (ii) ensure that the
availability of Products covers any demand in the Territory.

(B) BRAND NAMES. CTRX hereby grants, conveys and assigns (and agrees to cause
its appropriate subsidiaries to grant, convey and assign) for the Territory to
CE, by execution hereof (or, where appropriate or required, by execution of
separate instruments of assignment), all its (and their) rights, titles and
interests in and to assigned trademarks, together with the goodwill of the
business symbolized by assigned trademarks.

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              4
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(C) INVENTORY AND WAREHOUSING. CTRX will arrange for all sales in the Territory
a sufficient inventory. CTRX's inventories and warehouses of Products to be
provided for sale by CE shall be maintained at facilities owned, controlled, or
under contract to CTRX.

(D) PRICING. . In the first five (5) years of the Term, CTRX shall make
available and deliver its Products to CMG at a Resale Price ("Resale Price") of
One Hundred And Twenty Five Percent (125%) of the Cost Basis ("Cost Basis") of
the respective device or technology (e.g. currently the Cost Basis for a Track
Down unit is US$280.00 and therefore the initial Resale Price for a Track Down
unit shall be US$350.00 for CMG, or 25% in excess of the CTRX Cost Basis. As
variable ancillary costs increase the Cost Basis, the Resale Price will be
adjusted accordingly to maintain CMG's Resale Price at 125% of the Cost Basis).
In the second five (5) years of the Term, CTRX shall make available and deliver
its Products to CMG at a Resale Price ("Resale Price") of One Hundred And Twenty
Percent (120%) of the Cost Basis of the respective device or technology. The
underlying Cost Basis shall be reviewed and assessed by an independent auditor
to be identified by both Parties.

(E) SALES FORECAST. Without constituting hereby any guarantee, warranty or any
other form of legally binding forecasts, CE's management conservatively
estimates to generate total sales for Products in the Territory as follows
(annualized sales based on Market Prices):

Financial Year 1 (e.g. 2003):               US$5,000,000
Financial Year 2 (e.g. 2004):               US$10,000,000
Financial Year 3 (e.g. 2005):               US$25,000,000

(F) BILLING. CE will be responsible for billing and collecting all amounts due
from customers of Products. CE shall bear credit risk with respect to amounts
where CE failed to collect amounts due from customers of Products and CTRX will
expect to be paid upon delivery. Further details shall be agreed between the
Parties in a separate Pricing and Billing Agreement ("PBA") to be drafted and
delivered to CE by CTRX. This PBA shall, inter alia, provide for proposed
Payment Terms ("Payment Terms"), i.e.: C.O.D., LC, etc.

(G) ORDER PROCESSING. CE shall transmit business customers' orders to CTRX for
further processing. Each Order shall include:

     o    the customer's name (corporation or business entity):

     o    the contact person with his or her title;

     o    the recipient's name if different from the customer's name;

     o    an itemized list of CTRX products with specific product numbers,
          product descriptions, requested features, warranties and
          representations and prices charged by CE. Features may include Vehicle
          Locate with Live Track, Starter Disable, Unlock Doors, Geo Fence, etc.
          CTRX will provide sample order forms to assist CE.

     o    the customer's or recipient's special requests regarding shipping,
          delivery and/or installation;

     o    the complete physical shipping address for deliveries, which address
          shall be a street address and not be a post office box or similar
          address;

     o    the customer's telephone number and facsimile number;

     o    the customer's email address;

(H) ACCEPTANCE OR REJECTION OF ORDERS. CTRX shall accept orders for shipment to
addresses in the European Union and Switzerland that include the information
required by

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              5
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Section (g) above and for which the related Product is available; provided that
such orders to be shipped are shipped at the customer's expense. CTRX reserves
the right to reject any other orders.

(I) ORDER CONFIRMATION. Within 24 hours of CTRX's receipt of an order, CTRX
shall confirm to CE CTRX's receipt of such orders which confirmation shall state
whether the order was accepted, rejected due to incomplete information, or
rejected due to unavailable Products.

                                    ARTICLE 4

                   FULFILLMENT OF ACCEPTED ORDERS AND RETURNS

(A) ASSEMBLY AND PACKAGING. CTRX shall assemble and package for shipping all
accepted orders in accordance with procedures to be agreed between both Parties
in a separate Order Fulfillment Agreement ("OFA") to be drafted and delivered to
CE by CTRX. Orders will be packaged under the "Concentrax" name and, whenever
practicable, CTRX will package and ship different orders by same customers in a
single order together.

(B) RISK OF LOSS. As between the Parties, title and risk of loss shall still
remain with CTRX upon CTRX's delivery of the Product to the common carrier at
the point of shipment.

(C) ORDER PRIORITY. All accepted orders, without limitation, shall be processed
in accordance with the priority structure as set forth in the OFA.

(D) CUSTOMER SERVICE. CTRX shall provide to CE order and shipping confirmations,
order shipping tracking information as made available to CTRX by the common
carrier, and such other order information that is commercially reasonably
available to CTRX and reasonably necessary for CE's customer service. CTRX shall
provide such customer service to CE as shall be mutually agreed upon by the
Parties. Additionally, CTRX shall use commercially reasonable efforts to satisfy
high service level standards with regard to fulfillment and customer services.

                                    ARTICLE 5

                                 CONFIDENTIALITY

The Parties acknowledge and agree that confidential and valuable information
proprietary to either one Party and obtained during its business relationship
with either one Party, shall not be, directly or indirectly, disclosed without
the prior express written consent of the other Party, unless and until such
information is otherwise known to the public generally or is not otherwise
secret and confidential. All such confidential information provided to either
one Party by the other shall be clearly and conspicuously marked with the word
"Confidential."

                                    ARTICLE 6

                                 NO TERMINATION

Each Party acknowledges and agrees that its remedy for breach by the other Party
of any provision hereof shall be, subject to the requirements of Article 6, to
bring a claim to recover damages subject to the limits set forth in this
Agreement and to seek any other appropriate equitable relief, other than
termination of this Agreement. For the avoidance of doubt, the Parties intend
that this Agreement continue in perpetuity.

                                    ARTICLE 7

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                             STRICTLY CONFIDENTIAL

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              6
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                               DISPUTE RESOLUTION

Resolution of any and all Disputes ("Dispute" or "Disputes") arising from or in
connection with this Agreement shall be exclusively governed by and settled in
accordance with the provisions of this Article.

(A) NEGOTIATIONS. The Parties shall make a good faith attempt to resolve any
Dispute arising out of or relating to this Agreement through informal
negotiation between appropriate representatives from each of the Parties. If at
any time either Party feels that such negotiations are not leading to a
resolution of the Dispute, such Party may send a notice to the other Party
describing the Dispute and requesting a meeting of the senior executives from
each Party. Within ten (10) business days after such notice of a Dispute is
given, each Party shall select appropriate senior executives (e.g., director or
V.P. level) of each Party who shall have the authority to resolve the matter and
shall meet to attempt in good faith to negotiate a resolution of the Dispute
prior to pursuing other available remedies. During the course of negotiations
under this section, all reasonable requests made by one Party to the other for
information, including requests for copies of relevant documents, will be
honoured. The specific format for such negotiations will be left to the
discretion of the designated negotiating senior executives but may include the
preparation of agreed upon statements of fact or written statements of position
furnished to the other Party. In the event that any Dispute arising out of or
related to this Agreement is not settled by the Parties within thirty (30) days
after the first meeting of the negotiating senior executives, either Party may
commence litigation with respect to the Dispute. However, except as provided
below, neither Party shall commence litigation against the other to resolve the
Dispute (i) until the Parties try in good faith to settle the Dispute by
negotiation for at least thirty (30) days after the first meeting of the
negotiating senior executives or (ii) until forty (40) days after notice of a
Dispute is given by either Party to the other Party, whichever occurs first.

(B) ARBITRATION. CE and CTRX hereby agree to bring any matter not resolved in
good faith negotiations before an arbitrator in the State of Texas. The parties
shall select an arbitrator from a list provided by the American Arbitration
Association.

(C) PROCEEDINGS. Any Dispute regarding the following is not required to be
negotiated prior to seeking relief from a court of competent jurisdiction:
breach of any obligation of confidentiality; infringement, misappropriation, or
misuse of any intellectual property right; or any other claim where interim
relief from the court is sought to prevent serious and irreparable injury to a
Party. However, the Parties shall make a good faith effort to negotiate such
Dispute, according to this Article, while such court action is pending.

(D) CONTINUITY OF SERVICES AND PERFORMANCE. Unless otherwise agreed in writing,
the Parties will continue to provide service and honour all other commitments
under this Agreement and each ancillary agreement during the course of dispute
resolution pursuant to the provisions of this Article with respect to all
matters not subject to such dispute, controversy or claim.

                                    ARTICLE 8

                                 INDEMNIFICATION

CTRX agrees to save harmless, indemnify and defend CE, its agents and employees
from and against any cost, loss, damage, liability, judgement and expense
whatsoever, including attorney's fees, suffered or incurred by it by reason of,
or on account of, any misrepresentation made to it or its status or activities
as distributor under this Agreement. CE agrees to save harmless, indemnify and
defend CTRX, its agents and employees from and against any cost, loss, damage,
liability, judgement and expense whatsoever, including

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                             STRICTLY CONFIDENTIAL

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              7
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attorney's fees, suffered or incurred by it by reason of, or on account of, any
misrepresentation made to it or its status or activities as distributor under
this Agreement.

                                    ARTICLE 9

                         REPRESENTATIONS AND WARRANTIES

Each Party represent and warrants that as of the Effective Date it has the full
legal right, power and authority to enter into and perform this Agreement.
Furthermore CTRX hereby represents and warrants to CE that it is duly organised
and in good standing under State Law and under U.S. Federal Law, is current in
its filings and disclosures with the appropriate regulatory bodies and has all
requisite power and authority to carry on business as now conducted and as
contemplated herein.

                                   ARTICLE 10

                            MISCELLANEOUS PROVISIONS

(A) NON-CIRCUMVENTION. CTRX, intending to be legally bound, hereby irrevocably
agrees not to circumvent, avoid, bypass, or obviate CE, directly or indirectly,
to avoid payments or fees, commissions, or any other form of compensations to CE
in any transaction with any corporation, partnership, or individual, revealed by
either party to the other, in connection with any projects, or currency
exchanges, or any loans or collateral's, or any findings, or any financing's, or
any other transactions involving products, commodities, services, additions,
renewals, extensions, rollovers, amendments, new contracts, re-negotiations,
parallel contracts or agreements or third party assignments hereof.

(B) ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between
the Parties with respect to the subject matter hereof and shall supersede all
prior written and oral and all contemporaneous oral agreements and
understandings with respect to the subject matter hereof. This Agreement shall
prevail in the event of any conflicting terms or legends which may appear.

(C) CONFLICTING AGREEMENTS. In the event of a conflict between this Agreement
and any future agreements executed in connection herewith, the provisions of
this Agreement shall generally prevail.

(D) NOTICES. Any notice, demand, offer, request or other communication of any
kind whatsoever to be given under this Agreement shall be in writing and shall
be delivered by hand, e-mail or by fax to the Parties at:

CONCENTRAX, INC.
2400 AUGUSTA PLACE SUITE 425
HOUSTON, TX 77057
PHONE: (713) 691-8395
TOLL FREE: (888) 340-9715

CONCENTRAX EUROPE LTD.
C/O HENLEY & PARTNERS AG
HAUS ZUM ENGEL
KIRCHGASSE 24
8001 ZURICH, SWITZERLAND

(E) GOVERNING LAW. This Agreement shall be governed by the laws of Switzerland
and the federal laws of the U.S. applicable therein, and the Parties hereby
attorn to the jurisdiction of the Courts of Switzerland and of U.S. federal
courts.

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                             STRICTLY CONFIDENTIAL

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STRATEGIC ALLIANCE AGREEMENT AND EXCLUSIVE DISTRIBUTION AGREEMENT              8
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(F) EXECUTION. This Agreement may be signed by fax and in counterpart.

IN WITNESS WHEREOF the Parties have hereunto set their hands and seals effective
as of the Effective Date first above written.

SIGNED, SEALED AND DELIVERED BY:            SIGNED, SEALED AND DELIVERED BY:
CONCENTRAX, INC., per:                      CONCENTRAX EUROPE LTD, per:

-----------------------------------         ------------------------------------
Authorised Signatory                        Authorised Signatory

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                             STRICTLY CONFIDENTIAL
<PAGE>

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