Document:

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                                                                    EXHIBIT 10.9

                              Wellex Confidential

                                 WELLEX/TELOCITY

                         Product Manufacturing Agreement

                                  November 1999

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                             MANUFACTURING AGREEMENT

THIS MANUFACTURING AGREEMENT is entered into as of this 8th day of November 1999
by And between Wellex Corporation, a California corporation, whose principal
place of business is located at 44141 South Grimmer Blvd., Fremont, CA 94538
(hereinafter referred to as "MANUFACTURER") and Telocity, Inc., a California
corporation, whose principal place of business is located at 10355 North De Anza
Blvd., Cupertino, CA. 95014 (hereinafter referred to as "PURCHASER")

1.      TERM

        This AGREEMENT shall become effective on the date hereof and the body of
        the AGREEMENT shall nominally be in effect for two years. The terms of
        this Agreement may be extended by an amendment to the agreement, signed
        by both parties. Prior to anniversary dates, MANUFACTURER will provide
        revised volume pricing for the next year.

2.      SPECIFICATION COMMENTS

        All items covered under this Agreement shall be in accordance with
        PURCHASERS Specifications, drawings, files, documents provided by
        PURCHASER.

3.      SHIPPING

        All shipments shall be made by Wellex F.O.B. MANUFACTURER'S
        manufacturing facility in California.

4.      PAYMENT TERMS

        Net [*] from receipt of invoice.

5.      COMMODITY LIST

        Items listed on PURCHASER'S purchase orders may be added to or deleted
        from, providing such additions or deletions meet all of the terms and
        conditions of this contract.

6.      REQUIREMENT FOR PURCHASING

        All purchase orders issued shall contain the following information:

        a)      PURCHASER'S part number, description and revision level of
                product to be shipped.

        b)      The delivery schedule AND unit price.

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[*] The Registrant has requested confidential treatment for certain portions of
    this exhibit. The omitted portions have been separately filed with the
    Commission.

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7.      PURCHASE ORDERS/FORECASTS

A)      PURCHASER will provide to MANUFACTURER firm purchase orders for a
        minimum of [*] in advance of delivery. Further, PURCHASER will provide
        to MANUFACTURER an additional [*] forecast to be updated monthly.
        MANUFACTURER will purchase materials per purchase order and forecast
        based on leadtime and inventory class buy policy as agreed to by
        PURCHASER.

b)      PURCHASER reserves the right to reschedule deliveries on orders that are
        due [*] days or more from the date such change notice is given to
        MANUFACTURER. If such reschedule represents a delay in shipment, the
        reschedule cannot be for more than [*] days from the original delivery
        date and PURCHASER will be responsible for a [*] per month carrying
        charge on material acquired pursuant to the original delivery date that
        MANUFACTURER cannot mitigate.

        If such reschedule represents an acceleration or increase, MANUFACTURER
        will make best effort to meet the request, subject to material and
        capacity availability. Any extra costs incurred to meet the request will
        be the liability of PURCHASER. MANUFACTURER will notify PURCHASER of any
        extra cost prior to commitment of new cost incurred.

c)      PURCHASER may cancel any order scheduled for delivery more than [*] days
        from the date such cancellation notice is given to MANUFACTURER. [*] All
        other materials which are classified as off the shelf material stock
        items pursuant to Paragraph (7a) shall be the responsibility of the
        MANUFACTURE.

        Notwithstanding PURCHASER'S liability, MANUFACTURER will attempt to
        mitigate any such liability. Any costs incurred to make such mitigation
        are the liability of the PURCHASER and will be reviewed with the
        PURCHASER prior to their incurrence.

8.      WARRANTY

(a)     MANUFACTURER warrants that the PRODUCT sold hereunder will be free from
        latent and patent defects in material and workmanship according to
        IPC-610 Workmanship Standards. Wellex Corporation will warrant product
        for a period of [*] from the date of shipment to PURCHASER, provided
        that: (i) MANUFACTURER is notified in writing by PURCHASER within thirty
        (10) days after PURCHASER'S discovery of such failure or (ii) the
        defective PRODUCT is returned to MANUFACTURER no longer than ten (10)
        days following the last day of the warranty period. MANUFACTURER shall
        include serial numbers and/or date stamps, as designated by PURCHASER,
        on each PRODUCT to facilitate warranty tracking. PURCHASER shall forward
        defective PRODUCT to MANUFACTURER freight prepaid, and MANUFACTURER Will
        make return the repaired or replaced PRODUCT freight prepaid by
        MANUFACTURER to PURCHASER no later than thirty (30) days from the date
        MANUFACTURER receives the defective PRODUCT.

(b)     The foregoing warranty shall not be valid if the PRODUCT or component
        parts have been subjected to abuse, misuse, accident, alteration,
        neglect, unauthorized repair or installation. MANUFACTURER shall make
        the final determination as to the existence or cause of any alleged
        defect.

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[*] The Registrant has requested confidential treatment for certain portions of
    this exhibit. The omitted portions have been separately filed with the
    Commission.

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(c)     The foregoing warranty provisions set forth the MANUFACTURER'S sole
        liability and the PURCHASER'S exclusive remedies for claims (except as
        to title) based on defects in, or failure of, any PRODUCT sold hereunder
        when the claim is based in warranty. Upon the expiration of the
        applicable warranty for any PRODUCT sold hereunder, all such liability
        shall terminate.

(d)     The above warranty periods shall not be extended by the repair or
        replacement of PRODUCT pursuant to any of the above warranties. The
        above warranties shall apply to PURCHASER, its successors, assigns and
        those who purchase or use said PRODUCT. PURCHASER shall deal directly
        with MANUFACTURER for returns and repairs.

(e)     EXCEPT AS HEREINABOVE PROVIDED, THE FOREGOING WARRANTIES ARE EXCLUSIVE
        AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, OR STATUTORY,
        INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
        PARTICULAR PURPOSE.

9.      DELIVERY

a)      Product shall be delivered to PURCHASER in accordance with required
        delivery dates as specified on PURCHASER'S purchase orders as agreed to
        by MANUFACTURER. Engineering changes (EC's) and purchase order volume
        increases may affect the original purchase order delivery dates and new
        dates will be established with agreement from the PURCHASER.

a)      Upon learning of any potential delays, MANUFACTURER will immediately
        notify PURCHASER in writing as to the cause and extent of such delay.

b)      Should such delay extend longer than one (1) month (not caused by 9a)
        EC's or significant volume increases), MANUFACTURER will be
        responsible for reasonable costs accrued by the PURCHASER due to this
        delay and new delivery dates will be established.

10.     TERMINATION

a)      FOR CAUSE - This Agreement may be terminated by either party at any time
        upon the occurrence of any one or more of the following Events of
        Default:

        (1)     failure of the other party: a) to perform pursuant to the terms
                and conditions of this agreement; and b) to cure such
                performance deficiency within sixty (60) days after receiving
                written notice thereof given by the aggrieved party;

        (2)     the entering into or filing by the other party of a petition,
                arrangement or proceeding seeking an order for relief under the
                bankruptcy laws of the United States, a receivership for any of
                the assets of the other party; a composition with or assignment
                for the benefit of its creditors; a readjustment of debt or the
                dissolution or liquidation of the other party;

        (3)     or the insolvency of the other party.

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        (4)     Upon termination, PURCHASER shall be liable for any material
                acquired plus handling charges pursuant to purchase orders, long
                lead items and NCNR materials. Any such material shall be
                shipped promptly to PURCHASER upon termination and shall be
                subject to the then-current pricing and payment terms.
                MANUFACTURER and PURCHASER shall jointly agree on final
                disposition of materials.

11.     INSPECTION

a)      SOURCE INSPECTION

        Upon request from PURCHASER, MANUFACTURER agrees to allow PURCHASER'S
        source inspector to inspect and review the work being performed under
        this Agreement, including materials and supplies being used. However,
        shipments will not be delayed if PURCHASER fails to effect such source
        inspection. Source inspection does not constitute acceptance. Final
        acceptance shall be at PURCHASER'S facility.

        PURCHASER shall have ten (10) days, after actual receipt of the goods,
        within which to inspect prior to PURCHASER'S acceptance thereof.
        PURCHASER'S acceptance of each type of Goods shall be based on
        PURCHASER'S standard test procedures for such Goods, including the Goods
        satisfying the AQL established by PURCHASER.

b)      APPROVED MANUFACTURERS

        In the course of purchasing component parts on behalf of PURCHASER,
        MANUFACTURER must follow PURCHASER'S Approved Vendors List for all
        component parts. If MANUFACTURER offers alternative to PURCHASER'S AVL,
        the alternative must be approved in writing by PURCHASER prior to any
        production at MANUFACTURER'S facility.

12.     LOT INSPECTION APPROVAL

        PURCHASER will inspect unit lots per [*], Acceptance level will be [*]
        for both cosmetic and electrical performance. Disposition of failed lot
        is at the PURCHASER'S discretions.

13.     ENGINEERING CHANGE ORDERS

        It is recognized that from time to time MANUFACTURER will be asked to
        implement ECOs. The following delineates the proper procedures:

        a)      PURCHASER to notify MANUFACTURER in writing of proposed ECO.
                This notification should include the documentation of the change
                to effectively support MANUFACTURER'S investigation of the
                impact of this proposal.

        b)      Upon notice of a change, MANUFACTURER will make best effort to
                review all costs impacted within one (1) week. All cost impacts
                and material availability issues will be mutually reviewed and
                agreed to with PURCHASER prior to implementation.

        c)      Emergency ECOs will be immediately implemented at PURCHASER'S
                written request.

        d)      PURCHASER will be liable for all costs associated with emergency
                ECO implementation.

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[*] The Registrant has requested confidential treatment for certain portions of
    this exhibit. The omitted portions have been separately filed with the
    Commission.

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14.     CONFIDENTIALITY

        Both parties acknowledge that, by reason of their relationship, they may
        have access to certain information and materials concerning the other's
        business, plans, and products (including, but not limited to,
        information and materials contained in technical data provided to the
        other party) which is confidential and of substantial value to the other
        party, which value would be impaired if such information were disclosed
        to third parties. Both parties agree that they shall not use in any way,
        for their own account or the account of any third party, nor disclose to
        any third party, any such confidential information which is revealed to
        it by the other party hereto, without written authorization from the
        other party. Each party will take every reasonable precaution to protect
        the confidentiality of such information consistent with the efforts
        exercised by it with respect to its own confidential information. Each
        party shall advise the other if it considers any particular information
        or materials to be confidential. This provision shall survive
        termination of this AGREEMENT. Nothing in this provision shall prevent
        either Party from disclosing the terms and conditions of this agreement
        in the event of, in anticipation of, or as necessary in advance of a
        merger, acquisition, financing or public offering.

15.     INDEMNIFICATION

        Each party shall indemnify and defend the other party against all
        claims, suits, losses, expenses and liabilities for bodily injury,
        personal injury, death and property damage directly or indirectly caused
        by any Products or through the intentional acts or negligence of a party
        or of any person for whose actions said party is legally liable. Both
        parties shall carry and maintain liability insurance coverage to
        satisfactorily cover its obligations under this Agreement.

16.     COMPLIANCE WITH APPLICABLE LAWS

        MANUFACTURER has been, and shall continue to be, in material compliance
        with the provisions of all applicable federal, state and local laws,
        regulations, rules and ordinances applicable to the transactions
        governed by this Agreement.

17.     FORCE MAJEURE

        In the event that performance by either party of its obligations under
        this Agreement is prevented due to any Act of God, fire, casualty,
        flood, earthquake, war, strike, lockout, epidemic, destruction of
        production facilities, riot, insurrection, material unavailability, or
        any other cause beyond the reasonable control of the party invoking this
        section - and if such party shall give prompt written notice to the
        other party - its performance shall be excused, and the time or the
        performance shall be extended for the period of delay or inability to
        perform due to such occurrences.

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18.     MISCELLANEOUS

        a)      SEVERABILITY - In the event that one or more of the provisions,
                or parts thereof, contained in the Agreement shall for any
                reason be held to be invalid, illegal, or unenforceable by a
                court of competent jurisdiction, the same shall not invalidate
                or otherwise affect any other provision in the Agreement, and
                the Agreement shall be construed as if such invalid, illegal or
                unenforceable provision had never been contained therein.

        b)      ENTIRE AGREEMENT: MODIFICATION - The Agreement constitutes the
                entire and exclusive statement by PURCHASER and MANUFACTURER of
                the terms of their agreement, notwithstanding any additional or
                different terms that may be contained in any quotation,
                acknowledgment, confirmation, purchase order, invoice or other
                form Of PURCHASER or MANUFACTURER. All prior and contemporaneous
                proposals, negotiations, representations and agreements are
                merged in the Agreement. These terms of the Agreement may not be
                altered, modified, superseded, amended or rescinded, and no
                additional terms shall become a part of the Agreement, except
                pursuant to a writing specifically referencing the Agreement and
                signed by a representative of the party against whom enforcement
                is sought.

        c)      NOTICE - Unless otherwise specified in the Agreement, all
                notices and other communications permitted or required by the
                provisions of those documents shall be in writing and shall be
                mailed, telecopied, telegraphed, telexed or delivered to the
                other party at the address set forth below (or at such other
                address as either party shall designate in writing to the other
                party during the term of this Agreement) and shall be effective
                and deemed received: i) if mailed, when actually received; ii)
                if telecopied, when actually received; iii) if telegraphed, when
                actually received; iv) if telexed, when dispatched; or v) if
                personally delivered, when delivered. Each notice to
                MANUFACTURER or PURCHASER shall be addressed, until notice of
                change thereof, as follows:

                        i)      If intended for MANUFACTURER, to:

                                Wellex Corporation
                                44141 S. Grimmer Blvd.
                                Fremont, CA 94538
                                Attn:  Richard L. FitzGerald

                        ii)     If intended for PURCHASER, to:

                                Telocity, Inc.
                                10355 N.De. Anza. Boulevard
                                Cupertino, Ca. 95014
                                Attn: Kevin Grundy

        d)      ASSIGNMENT - This Agreement shall not be assignable by either
                party without the prior written consent of the other party,
                provided however, that this agreement shall be assignable to
                either Party's successor in the event of a change in control of
                the company.

        e)      WAIVER - No failure or delay on the part of either party hereto
                in exercising any right or remedy under the Agreement shall
                operate as a waiver thereof; nor shall any single or partial
                exercise of any such right or remedy. No provision of the
                Agreement may be waived except in writing signed by the party
                granting such waiver.

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                MISCELLANEOUS (continued)

        f)      GOVERNING LAW: INTERPRETATION - The Agreement shall be governed
                by and construed in accordance with the laws of the State of
                California. Acceptance or acquiescence in a course of
                performance rendered under the Agreement shall not be relevant
                to determining the meaning of the Agreement, even though the
                accepting or acquiescing party had knowledge of the nature of
                the performance and an opportunity for objection. No course of
                prior dealing between the parties and no usage of the trade
                shall be relevant to supplement or explain any terms used in the
                Agreement.

        g)      CONSEQUENTIAL DAMAGES - In no event shall PURCHASER or
                MANUFACTURER be liable for any special, incidental or
                consequential damages including without limitation, loss of
                profits, even if advised of the possibility thereof.

19.     PRICING

        a)      Prices and volume commitments for Products sold under this
                Agreement are defined in purchase orders issued to the
                MANUFACTURE and signed material liability agreements.

        b)      Every [*], PURCHASER and MANUFACTURER will review the actual
                volume purchased.

        c)      Notwithstanding Part 2 of this section, if significant
                fluctuations occur at any time in the material cost of
                components required under this Agreement, PURCHASER and
                MANUFACTURER will review the impact of such fluctuations and
                mutually agree to any pricing changes arising therefrom.
                (Significant fluctuation is defined to mean [*] of the quoted
                Bill of Material cost.)

20.     RETURN MATERIAL AUTHORIZATION

        If product is found to be defective per Section 8 or 11 of this
        Agreement, PURCHASER will notify MANUFACTURER and MANUFACTURER will
        provide a Return Material Authorization number prior to PURCHASER
        returning the Product. MANUFACTURER Will make best effort to provide an
        RMA number within twenty four (24) hours.

21.     Notwithstanding Paragraph 18, PURCHASER and MANUFACTURER will jointly
        work towards process improvements in the following areas:

        -       Total Price

        -       Quality

        -       Cycle Time

        -       On-time Delivery

        -       Design improvements on manufacturability, quality and price

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[*] The Registrant has requested confidential treatment for certain portions of
    this exhibit. The omitted portions have been separately filed with the
    Commission.

                                                                     PAGE 8 OF 9

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        PURCHASER and MANUFACTURER Will meet every three (3) to six (6) months
        to review current worldwide material prices for high dollar components
        and make changes with mutual agreement to a procurement strategy to
        achieve best total pricing.

        AGREED: WELLEX CORPORATION             AGREED: TELOCITY INC.
                44141 SOUTH GRIMMER BLVD.              10355 N. DE ANZA BLVD.
                FREMONT, CA 94538                      CUPERTINO, CA 95014

        BY: /s/  DICK FITZGERALD               BY: /s/ KEVIN GRUNDY
               --------------------------         -----------------------------

        PRINT: Dick Fitzgerald                 PRINT: Kevin Grundy
               --------------------------         -----------------------------

        TITLE: President                       TITLE: VP ENG
               --------------------------         -----------------------------

        DATE:  11/14/99                        DATE: 11/14/99
               --------------------------         -----------------------------

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                              [WELLEX LETTERHEAD]

                          MATERIAL LIABILITY AGREEMENT

Telocity, Inc.
10355 North De Anza Blvd.
Cupertino, CA 95014

The Wellex Corporation agrees to purchase material classified as Long Lead Time
and Non Cancelable Non Returnable components based on Telocity's Coyote product
forecast. All engineering changes related to materials are the full liability of
the Telocity Corporation.

Wellex will provide Telocity a list of material, which will be identified as
Long Lead Time and Non Cancelable Non Returnable. Upon agreement of each item
and the quantity, Wellex will issue a purchase order to the appropriate supplier
/ vendor with a specified delivery date based on the Telocity product build
forecast. Telocity will provide Wellex with purchase orders at least [*] prior
to final product delivery. The purchase orders will cover costs for all
material, labor and burden including the material purchased by Wellex as Long
Lead Time and Non Cancelable Non Returnable. In the event, Telocity delays the
product delivery date in excess of [*] past the original delivery date, an
agreed to interest charge will be paid monthly.

If for any reason, the Telocity Corporation changes, modifies or cancels the
forecast or purchase orders, Telocity agrees to purchase all material (including
handling charges or cancellation fees) within the standard net [*] agreement.
All material engineering changes will also be the full liability of Telocity.

The Wellex Corporation will perform its best efforts to return material and
cancel material in both categories. In the event Wellex is not able to cancel
or return the identified material Telocity remains fully liable to purchase the
remaining material from Wellex.

AGREED: Wellex Corporation             AGREED: Telocity Inc.
        44141 South Grimmer Blvd.              10355 North De Anza Blvd.
        Fremont, CA 94538                      Cupertino, CA 95014

By: /s/ DICK FITZGERALD   10/26/99     By: /s/ KEVIN GRUNDY       10/26/99
   -------------------------------        --------------------------------
     (Signature)           (Date)           (Signature)            (Date)

Print Name: Dick Fitzgerald            Print Name: Kevin Grundy
           -----------------------                ------------------------

Title:  President                      Title:  VP Engineering
      ----------------------------           -----------------------------

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[*] The Registrant has requested confidential treatment for certain portions of
    this exhibit. The omitted portions have been separately filed with the
    Commission.<PAGE>   1
                                                                   EXHIBIT 10.10

                             AGREEMENT FOR SERVICES

This Agreement is made this 6th day of October, 1999, by and between Telamon-IMS
Inc., a corporation duly organized and existing under the laws of the State of
Indiana and having its principal place of business at 1000 E. 116th Street,
Carmel, Indiana 46032 ("Contractor"), and Telocity Corporation (including its
affiliates and subsidiaries), a corporation duly organized and existing under
the laws of the State of California and having its principal place of business
at 10355 N. De Anza Boulevard, Cupertino, California, 95014-2027 ("Customer").

In consideration of the promises, mutual covenants and agreements contained
herein, the receipt and sufficiency of which are hereby acknowledged, Customer
and Contractor agree as follows:

1.       TERM

This Agreement shall commence on October 15th, 1999, and expire on April 15th,
2000, (the "Initial Term") and shall continue in such full force and effect for
successive periods of one year thereafter unless terminated by either party by
giving notice in writing by registered mail at least 30 days prior to the
expiration of any such yearly period. The parties may extend the Initial Term by
executing a separate written agreement of extension prior to the expiration of
the Initial Term.

2.       TERMINATION OF AGREEMENT FOR CONVENIENCE

2.1      Either party shall, in addition to its rights to cancel this Agreement
         for default, have the right for its convenience to terminate this
         agreement without cause during the Initial Term or any extension
         thereof by giving the other party at least ninety (90) days written
         notice of termination specifying the extent to which the Agreement is
         terminated and the date upon such termination becomes effective.

2.2      Upon notice of termination:

         2.2.1    Contractor shall stop work under the Agreement on the date and
                  to the extent specified;

         2.2.2    Both parties shall place no further contracts except as may be
                  necessary for completing such portions of the Agreement as
                  have not been terminated;

         2.2.3    Both parties shall take all reasonable efforts to terminate
                  any contracts with third parties that relate to the portions
                  of this Agreement that have been terminated to the extent they
                  can do so without breaching those third-party agreements; and

                                                                               1
<PAGE>   2

         2.2.4    Contractor shall take such action as may be necessary to
                  protect and preserve the property related to the Services
                  which is in Contractor's possession and which was provided by
                  Customer.

2.3      Termination of this Agreement shall not affect either Customer's or
         Contractor's pre-termination obligations hereunder and shall be without
         prejudice to enforcement of any discharged obligations existing at the
         time of termination.

2.4      Neither party shall be liable for damages, loss, anticipated profit, or
         unabsorbed indirect costs of overheads or any other losses or claims
         whatsoever on account of or arising out of termination of this
         Agreement for convenience.

3.       SCOPE OF SERVICES

The description of the Services, together with the location(s), time(s) of
performance, and Performance Standards are described in the attached Service
Schedule made a part hereof by this reference. Services shall be performed upon
such terms as set forth in the Service Schedule(s) and this Agreement unless
expressly modified or amended in writing by the parties.

4.       SERVICE FEE

As consideration for Contractor's performance of the Services, Customer agrees
to pay Contractor the Service Fee(s) set forth in the Service Schedule(s). The
Service Fee shall constitute the total financial obligation of Customer to
Contractor.

5.       INVOICES AND PAYMENTS

Contractor shall issue invoices in the format required by Customer within thirty
(30) days following the completion of the Services. Invoices for completed
Services shall be paid within thirty (30) days following receipt of an invoice.
All amounts past due over thirty (30) days shall bear interest from the due date
until paid at the rate of two (2) percent per month or such lesser rate as may
be the maximum permissible rate under applicable law.

6.       CANCELLATION OF AGREEMENT FOR DEFAULT

Should either party at any time (1) become the subject of bankruptcy proceedings
not terminated within thirty (30) days of any filing, make a general assignment
for the benefit of creditors, make or permit the appointment of a receiver for
all or substantially all or its property, or (2) fail or refuse to prosecute its
obligations hereunder diligently or perform any other requirement of this
Agreement and not cure such failure within (30) days after written notice
thereof from the other party, the other party shall have the right, at its
election and without prejudice to any other remedies, to cancel this Agreement
in whole or in part.

                                                                               2

<PAGE>   3

7.       FURNISHING OF LABOR, TOOLS, EQUIPMENT AND MATERIAL

Contractor shall furnish, at its own expense, all labor, supervision, machinery,
tools, equipment, fuel, power, materials, expandable supplies, transportation,
licenses, permits, bonds and all other items, whether of the type described or
not, that may required or appropriate in the performance of the Services covered
by this Agreement except such items which may be specifically provided to be
furnished by Customer. All materials, supplies, and other items purchased by
Contractor shall be in Contractor's own name and account. Contractor shall be
responsible for all freight and delivery, costs of materials, supplies,
equipment, and other items on the work site and shall be responsible for
intransit loss or damage.

8.       PROPRIETARY INFORMATION

All marketing information designated by either party as confidential, the
Customer's list of customers, and technical information, specifications,
drawings, documentation, methods and other proprietary information of any kind
and description whatsoever disclosed by either party to the other under this
Agreement, except insofar as such information is (i) in the public domain, (ii)
established to have been independently developed and so documented by the other
party or (iii) obtained by the other party from any person not in breach of
confidentiality obligations to the disclosing party, is the exclusive property
of the disclosing party (the "Proprietary Information"). Except as specifically
authorized in writing by the disclosing party or as permitted hereunder, the
nondisclosing party shall treat and protect the Proprietary Information as
confidential, shall not reproduce the Proprietary Information except to the
extent reasonably required for the performance of this Agreement, shall not
divulge the Proprietary Information in whole or in part to any third parties,
and shall use the Proprietary Information only for purposes necessary for the
performance of this Agreement. This obligation shall survive the termination of
this Agreement. Each party shall disclose the Proprietary Information only to
those of its employees and agents who have a "need-to-know" the Proprietary
Information for the purposes described herein after first making such employees
or agents aware of the confidentiality obligation set forth above.

9.       INDEPENDENT CONTRACTOR

The parties represent that they are engaged in an independent business and will
perform their obligations under this Agreement as an independent contractor and
not as the agent or employee of the other party. Each party is solely
responsible for its acts and those of its personnel. Each party has and retains
the right to exercise full control of and supervision over the employment,
direction, compensation and discharge of all personnel assisting in the
performance of its obligations. Each is solely responsible for

                                                                               3

<PAGE>   4

compensation to its personnel and each party shall comply with workers'
compensation, unemployment, disability applicable federal, state and local laws,
rules and regulations.

10.      INDEMNITY

10.1     Each party hereto shall indemnify and save the other harmless from any
         liabilities, claims or demands (including the costs, expenses and
         reasonable attorney's fees on account thereof) that may be made by
         anyone for personal injuries, including death, or damage to tangible
         property, including theft, resulting from the negligence and/or willful
         misconduct of that party, its employees and agents. Each party shall
         defend the other at the other's request against any such liability,
         claim or demand. Each party shall notify the other promptly of written
         claims or demands against such party of which the other party is
         responsible hereunder.

10.2     Customer shall indemnify Contractor for any loss, damage, expense or
         liability including, without limitation, court costs and attorney's
         fees that may result by reason of any infringement or claim of
         infringement of any patent, trademark, copyright, trade secret or other
         property right relating to Service furnished pursuant to this
         Agreement. Customer shall defend and/or settle at its own expense any
         action brought against Contractor to the extent that it is based on a
         claim that Service furnished by Contractor pursuant to this Agreement
         infringe any patent, trademark, copyright, trade secret or other
         proprietary right.

11.      ADVERTISING

No identification of Contractor, references to Contractor or third parties or
references to Contractor's name, marks, codes, drawings or specifications will
be used in any of Customer's advertising or promotional efforts in reference to
providing Services hereunder without Contractor's prior written permission.
Customer shall indemnify Contractor and any third parties against any claim
arising out of Customer's failure to do so.

12.      TIME OF PERFORMANCE

Contractor shall use its best effort in performing the services in accordance
with the schedule described in the scope of service.

13.      FORCE MAJEURE

If the performance of any obligation under this Agreement is interfered with by
reason of any circumstances beyond the reasonable control of the party affected,
including, without limitation, fire explosion, power failure, acts of God, war,
revolution, civil commotion, delays of the other party in the performance of any
of its obligations hereunder, delays of subcontractor or suppliers,
unavailability of sources of energy, acts of the public enemy,

                                                                               4

<PAGE>   5

or any law, order, regulation, ordinance or requirement of any government or
legal body, and labor difficulties, including without limitation, strikes,
slowdown ?????????? boycotts; then the party affected shall be excused from such
performance for period equal to the delay resulting from any such causes and
such additional period as may be reasonably necessary to allow the party to
resume its obligations, (and the other party shall likewise be excused from
performance of its obligations to the extent such party's obligations relate to
the performance so interfered with). The party so affected shall make reasonable
efforts to remove such causes of nonperformance; provided, however, in the
context of labor difficulties, that a party shall not be obligated to accede any
demands being made by employees or other personnel. Notwithstanding the
foregoing, if any such event occurs, either party may terminate this Agreement
immediately unless the party suffering the event provides adequate assurance to
the other that it will be able to resume performance of substantially all of its
business activities within seven days of the event.

14.      GOVERNING LAW AND ARBITRATION

This Agreement shall be governed by and construed in all respects in accordance
with the laws of the State of Indiana as to both substance and procedure. Venue
shall lie in Indianapolis, Indiana, regarding the resolution of any disputes
arising hereunder. Any controversy or claim arising out of or relating to this
Agreement shall be settled by arbitration in the City of Indianapolis, Indiana,
in accordance with the then-governing rules of the American Arbitration
Association. Judgment upon the award rendered may be entered and enforced in any
court of competent jurisdiction.

15.      SEVERAL LIABILITY

The term Customer as used herein may be applicable to one or more parties and
the singular shall include the plural. If there shall be more than one party
referred to as Customer herein, then their original obligations and liabilities
shall be several, not joint.

16.      NONWAIVER

Except as specifically provided for in a waiver signed by duly authorized
representatives of Customer and Contractor, failure by either party at any time
to require performance by the other party or to claim a breach of any provision
of this Agreement shall not be construed as affecting any subsequent breach or
the right to require performance with respect thereto or to claim a breach with
respect thereto.

17.      REMEDIES CUMULATIVE

The remedies provided herein shall be cumulative and in addition to any other
remedies provided by law or equity.

                                                                               5

<PAGE>   6

18.      AMENDMENTS

No change or modifications of any terms or conditions herein shall be valid or
binding on either party unless made in writing and signed by an authorized
representative of each party.

19.      NOTICES

Where written notices, demands, or other communications are required under this
Agreement to be made in writing, they shall be deemed duly given when made in
writing and delivered in hand, or upon receipt when properly addressed
return-receipt-requested and delivered by the United States Postal Service or
other delivery service to the following addresses:

CONTRACTOR:
Telocity
10355 N. De Anza Boulevard
Cupertino, California
           95014-2027

CUSTOMER:
Telamon Corporation
1000 East 116th Street
Carmel, IN
          46032

Addresses may be changed by written notice to the parties.

                                                                               6

<PAGE>   7

20.      ENTIRE AGREEMENT

This Agreement, together with all referenced attachments shall constitute the
entire Agreement between the parties with respect to the subject matter of this
Agreement. This Agreement supersedes all prior oral and written communications,
agreements and understandings of the parties with respect to the subject of this
Agreement.

If any of the provisions of this Agreement shall be adjudged invalid or
unenforceable, such invalidity or unenforceability shall not invalidate or
render this Agreement unenforceable, but rather this Agreement shall be
construed and enforced accordingly, provided that, in the event either party
would not have entered into this Agreement without such provision, that party
shall have the right to terminate this Agreement.

The parties intending to be legally bound have caused this Agreement to be
executed by their duly authorized representatives on the dates set forth below.

TELAMON IMS CORPORATION

/s/ JAMES H. ROHRER                            /s/ KEVIN MENDELL
---------------------------------             ---------------------------------
(Authorized Signature)                        (Authorized Signature)

James H. Rohrer                               Kevin Mendel
---------------------------------             ---------------------------------
(Print or Type Name of Signatory)             (Print or Type Name of Signatory)

Customer Care Officer                         V.P. Marketing & Sales
---------------------------------             ---------------------------------
(Title)                                       (Title)

10/28/99                                      11/1/99
---------------------------------             ---------------------------------
(Execution Date)                              (Execution Date)

                                                                               7
<PAGE>   8

                            SERVICE SCHEDULE NO. ONE

PRE-SALES/SALES ADMINISTRATION

o        Answer all inbound telephone and email inquiries

o        Provide product, service, and customer care information to prospective
         and signed Telocity customers

o        Track all calls in a Telamon database call log

o        Generate of a customer record through the Telocity web site

o        Qualify the prospective customer's phone line for DSL service using a
         Telocity database

o        Sell Telocity products and services

o        Complete all customer data fields to include but not limited to the
         customer's computer equipment, other telephony based systems such as
         security monitors, and the network interface device (NID)

o        Triage customer to either a) modem only sale, or b) modem sale plus
         installation of equipment

o        Process customer's charge using the generally accepted charge cards
         (conducted onsite at Telamon between November 1st and January 1, 2000
         and thereafter through the Telocity web site).

o        Schedule shipment of the Telocity product

o        Schedule installation (if required)

o        Submit line activation order

o        Track submission of line activation order request

o        Update database with line activation due date or rejection information
         (rejection criteria established by Telocity)

o        If line activation is rejected, contact customer and inform. Cancel
         installation if scheduled. Process charge card credit. Cancel shipment
         of modem.

o        Process product warranty claims

FEES

<TABLE>
<CAPTION>
             ITEM                                        FEE
-------------------------------            -------------------------------
<S>                                        <C>
Sales & General Information                [*]
Support Services
Dispatch
Credit Card Processing
Installation Database
Installation Database
Modifications/Technical
Assistance
Telephony Charges
</TABLE>

[*] The Registrant has requested confidential treatment for certain portions of
this exhibit. The omitted portions have been separately filed with the
Commission.

                                                                               8
<PAGE>   9
NOTES:

1.       [*]

2.       Installer help desk functions associated with Telocity's residential
         installations have been built into the "Telamon Installation Proposal".

3.       Hours of operation: 7:00 am - 7:00 pm Monday thru Friday. Saturday 9:00
         am 5:00 pm. The times designated will correspond to the Atlanta,
         Georgia time zone.

4.       Telocity will provide Telamon with projected call volumes on the 30th
         of each month; these volumes will be for two months in advance. When
         such a report is received, Telamon will have 30 days to recruit, hire,
         and train new staff for the Telocity project.

SYSTEMS INTERFACE - TELAMON TO TELOCITY

A.       The interface mechanism and processes are to be determined.

B.       Telamon proposes to download customer data in batch every two hours
         during normal business hours.

C.       Telamon proposes to upload shipping data at most twice per day from
         Telamon to the Telocity OSS system.

D.       Communication costs incurred by Telamon will be reimbursed by Telocity
         to Telamon upon approval by Telocity.

1.       ACCOUNT MANAGEMENT

         Telamon has assigned an Account Manager, [*]  to act as the Single
         Point of Contact (SPOC) between Telocity and Telamon.

         [*] will:

         A.  Assist Telocity staff in developing customer service processes and
             procedures;

         B.  Understand the objectives of the business model and work to ensure
             that Telamon's resources are properly assigned to meet
             expectations;

         C.  Communicate/meet with Telocity staff when planning new promotions
             or modifications to the web site;

         D.  Monitor work activity and generate and provide reports to Telocity
             and Telamon personnel;

         E.  Generate any invoicing as defined by the agreement; and

         F.  Field inquiries and complaints from Telocity. The AM will be
             responsible for providing a response to complaints within two
             business days of the complaint.

REPORTING

         Telamon will provide standard reports on business activity from this
         agreement to help Telocity to monitor certain business results.

         A. Submitted on a scheduled time interval as mutually agreed upon by
            Telocity and Telamon.

[*] The Registrant has requested confidential treatment for certain portions of
this exhibit. The omitted portions have been separately filed with the
Commission.

                                                                               9

<PAGE>   10
Installation

o        Services, fees and schedules have been provided under separate cover
         "Wiring Installation Process and Requirements for Bell South ADSL
         Deployment" dated 9/15/99.
Excerpts from Telamon's installation proposal are included in the following
paragraphs.

Installer Reporting

Telamon proposes to provide real time results reporting to support this project.
The installer will input required information at the customer's location that
will update the database essentially immediately. Telamon's program is password
protected to insure the integrity of the information being reported. The format
for this information can be tailored to the needs of Telocity. Alternatively,
should Telocity require direct input to its database, this is certainly
feasible. Telamon would only request that Telocity provide Telamon customer
information on a daily basis. Such information is critical to the installers,
our dispatch team and our installer help desk in assuring optimal service for
the customer and minimizing redundancy of activity in the event of a failed
install, repair or service call.

Recommended Installation Schedule

Telamon typically schedules installations at 8 am, 11 am, 1 p.m. and 3 p.m.
daily, with a two-hour window to accomplish the installation. The installer
arrives at the customer's location as an example, between 7 a.m. and 9 a.m. for
the 8 a.m. installation, having obtained customer permission to arrive ahead of
schedule.

Telamon's normal hours of operation for the installation team are 7 a.m. to 5
p.m. Scheduled installations, which occur after 5 p.m. and on Saturdays will be
subject to an additional installation charge (to be negotiated).

Telamon maintains the following insurance limits, and will maintain them for the
entire term of the contract:

         1.       Commercial General Liability Insurance in an amount not less
                  than two million dollars ($2,000,000) per occurrence for
                  bodily injury or property damage;

         2.       Employer's Liability Insurance in an amount not less than one
                  million dollars ($1,000,000) per occurrence;

         3.       Workers' Compensation Insurance in an amount not less than
                  that prescribed by statutory limits;

         4.       Commercial Automobile Liability Insurance applicable to bodily
                  injury and property damage, covering owned, non-owned, leased
                  and hired vehicles, in an amount not less than one million
                  dollars ($1,000,000) per accident;

         5.       Umbrella or Excess Liability Insurance with a combined single
                  limit of no less than one million dollars ($1,000,000) per
                  occurrence to apply over

                                                                              10

<PAGE>   11

                  Commercial General Liability, Employer's Liability, Workers'
                  Compensation, and Commercial Automobile Liability Insurance.

                                                                              11

<PAGE>   12

Installer Help Desk

Telamon has an ADSL help desk capable of providing support for the installers.
Our technicians are experienced in dealing with a range of issues including the
following:

o        ADSL help desk technicians are skilled in working with local exchange
         carriers to troubleshoot and resolve local loop issues, and can serve
         as the single point of contact between the carrier, the installers and
         end users. This allows the carrier to be certain that standardized
         troubleshooting procedures are being followed prior to their
         involvement and also insures that changes in troubleshooting procedures
         will be implemented immediately and pervasively.

o        Telamon maintains an extensive technical knowledge base on the company
         intranet that provides help desk technicians with quick access to
         on-line reference material. The knowledge base is updated regularly to
         insure that the technicians are using the most current information in
         their troubleshooting procedures.

Additional

The final step of the installation is completion of the Customer Satisfaction
survey. In Telamon's system, the installer will open the survey on the
customer's computer enter his name, city, phone number and e-mail address. The
installer will then request the customer take a few minutes to voluntarily
complete the survey and forward to Telamon electronically. The web page will be
set up to forward a record to Telamon even in the event a customer chooses not
to fill out the survey. This assures Telamon that the installer is following the
procedures outlined in the installation manual as well as providing feedback on
the installer's performance.

INSTALLATION PRICING

<TABLE>
<CAPTION>
     CATEGORY                       TERMS            PRICING($)    SPECIAL CONSIDERATIONS
----------------------------------------------------------------------------------------------------
<S>                           <C>               <C>                <C>
Successful ADSL                   Not           Not Applicable
(splitterless install)        Applicable

ADSL and home alarm           30 days net            [*]           This is a more labor intensive
systems                                                            installation. The installer
                                                                   helpdesk labor is included in
                                                                   this price. Telephony access
                                                                   charges are separate pass through
                                                                   costs.
----------------------------------------------------------------------------------------------------
ADSL splitterless install     30 days net            [*]           The installer helpdesk labor is
with trouble ticket                                                included in this price. Telephony
                                                                   access charges are separate pass
                                                                   through costs.
----------------------------------------------------------------------------------------------------
</TABLE>

[*] The Registrant has requested confidential treatment for certain portions of
this exhibit. The omitted portions have been separately filed with the
Commission.

                                                                              12

<PAGE>   13

<TABLE>
----------------------------------------------------------------------------------------------------
<S>                           <C>               <C>                <C>
Repair                        30 days net            [*]           Under these circumstances Telamon
                                                                   anticipates the customer will be up
                                                                   and running for a period of time and
                                                                   then has problems that could not be
                                                                   resolved by the Telocity's technical
                                                                   helpdesk.
----------------------------------------------------------------------------------------------------
</TABLE>

NOTE:

o        Any equipment costs incurred by Telamon (such as splitters), which
         would be required to successfully complete an installation for and on
         behalf of Telocity, will be considered a reimbursable expense and
         passed through to Telocity with appropriate documentation.

o        The following Installation Deployment Plan is based on Telocity's
         projected capacity to ramp up:

INSTALLATION DEPLOYMENT PLAN

<TABLE>
<CAPTION>
CITY                 INSTALL DATE         CITY                INSTALL DATE
----                 -----------          ----                ------------
<S>                  <C>                  <C>                 <C>
[*]
</TABLE>

o        The Install Date is defined as: the date Telamon is prepared to install
         ADSL in the above cities.

o        The attached "Sales vs. Installers" spreadsheet is for reference. This
         is Telocity's projected installation capacity.

[*] The Registrant has requested confidential treatment for certain portions of
this exhibit. The omitted portions have been separately filed with the
Commission.

                                                                              13

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