Document:

exv10w1

 

Exhibit 10.1

 

$120,000,000

AMENDED AND RESTATED

CREDIT AGREEMENT

dated as of September 12, 2007

(amending and restating the Credit Agreement

dated as of June 8, 2007),

among

NAVISITE, INC.,

as Borrower,

and

THE SUBSIDIARY GUARANTORS PARTY HERETO,

as Guarantors,

THE LENDERS PARTY HERETO

CIBC WORLD MARKETS CORP.,

as Sole Lead Arranger, Documentation Agent and Bookrunner

CANADIAN IMPERIAL BANK OF COMMERCE,

acting through its New York agency,

as Issuing Bank and Administrative Agent

and

CIT LENDING SERVICES CORPORATION,

as Syndication Agent

Cahill Gordon & Reindel llp

80 Pine Street

New York, NY 10005

 

 

 

TABLE OF CONTENTS

	 	 	 	 	 	 	 
	Section	 	 	 	Page
	ARTICLE I
	 	 	 	 
	 
	 	 	 	 	 	 
	DEFINITIONS
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 1.01

	 	Defined Terms
	 	 	2	 
	SECTION 1.02

	 	Classification of Loans and Borrowings
	 	 	36	 
	SECTION 1.03

	 	Terms Generally
	 	 	36	 
	SECTION 1.04

	 	Accounting Terms; GAAP
	 	 	37	 
	SECTION 1.05

	 	Resolution of Drafting Ambiguities
	 	 	37	 
	 
	 	 	 	 	 	 
	ARTICLE II
	 	 	 	 
	 
	 	 	 	 	 	 
	THE CREDITS
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 2.01

	 	Commitments and Continuation of Original Term Loans
	 	 	37	 
	SECTION 2.02

	 	Loans
	 	 	38	 
	SECTION 2.03

	 	Borrowing Procedure
	 	 	39	 
	SECTION 2.04

	 	Evidence of Debt; Repayment of Loans
	 	 	40	 
	SECTION 2.05

	 	Fees
	 	 	40	 
	SECTION 2.06

	 	Interest on Loans
	 	 	41	 
	SECTION 2.07

	 	Termination and Reduction of Commitments
	 	 	42	 
	SECTION 2.08

	 	Interest Elections
	 	 	43	 
	SECTION 2.09

	 	Amortization of Term Borrowings
	 	 	44	 
	SECTION 2.10

	 	Optional and Mandatory Prepayments of Loans
	 	 	44	 
	SECTION 2.11

	 	Alternate Rate of Interest
	 	 	47	 
	SECTION 2.12

	 	Yield Protection
	 	 	47	 
	SECTION 2.13

	 	Breakage Payments
	 	 	49	 
	SECTION 2.14

	 	Payments Generally; Pro Rata Treatment; Sharing of Setoffs
	 	 	49	 
	SECTION 2.15

	 	Taxes
	 	 	51	 
	SECTION 2.16

	 	Mitigation Obligations; Replacement of Lenders
	 	 	53	 
	SECTION 2.17

	 	Letters of Credit
	 	 	54	 
	SECTION 2.18

	 	Increase in Commitments
	 	 	59	 
	SECTION 2.19

	 	Reallocation of Original Term Loans and Additional Term Loans
	 	 	61	 
	 
	 	 	 	 	 	 
	ARTICLE III
	 	 	 	 
	 
	 	 	 	 	 	 
	REPRESENTATIONS AND WARRANTIES
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 3.01

	 	Organization; Powers
	 	 	61	 
	SECTION 3.02

	 	Authorization; Enforceability
	 	 	62	 
	SECTION 3.03

	 	No Conflicts
	 	 	62	 
	SECTION 3.04

	 	Financial Statements; Projections
	 	 	62	 
	SECTION 3.05

	 	Properties
	 	 	63	 
	SECTION 3.06

	 	Intellectual Property
	 	 	64	 
	SECTION 3.07

	 	Equity Interests and Subsidiaries
	 	 	65	 
	SECTION 3.08

	 	Litigation; Compliance with Laws
	 	 	65	 

-i-

 

	 	 	 	 	 	 	 
	Section	 	 	 	Page
	 
	 	 	 	 	 	 
	SECTION 3.09

	 	Agreements
	 	 	65	 
	SECTION 3.10

	 	Federal Reserve Regulations
	 	 	66	 
	SECTION 3.11

	 	Investment Company Act
	 	 	66	 
	SECTION 3.12

	 	Use of Proceeds
	 	 	66	 
	SECTION 3.13

	 	Taxes
	 	 	66	 
	SECTION 3.14

	 	No Material Misstatements
	 	 	66	 
	SECTION 3.15

	 	Labor Matters
	 	 	67	 
	SECTION 3.16

	 	Solvency
	 	 	67	 
	SECTION 3.17

	 	Employee Benefit Plans
	 	 	67	 
	SECTION 3.18

	 	Environmental Matters
	 	 	67	 
	SECTION 3.19

	 	Insurance
	 	 	69	 
	SECTION 3.20

	 	Security Documents
	 	 	69	 
	SECTION 3.21

	 	Anti-Terrorism Law
	 	 	70	 
	SECTION 3.22

	 	netASPx Acquisition Documents; Representations and Warranties in
netASPx Acquisition Agreement
	 	 	71	 
	 
	 	 	 	 	 	 
	ARTICLE IV
	 	 	 	 
	 
	 	 	 	 	 	 
	CONDITIONS TO CREDIT EXTENSIONS
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 4.01

	 	Conditions to Credit Extension; Conditions to Effective Date Credit Extension
	 	 	71	 
	SECTION 4.02

	 	Conditions to All Credit Extensions
	 	 	74	 
	 
	 	 	 	 	 	 
	ARTICLE V
	 	 	 	 
	 
	 	 	 	 	 	 
	AFFIRMATIVE COVENANTS
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 5.01

	 	Financial Statements, Reports, etc.
	 	 	75	 
	SECTION 5.02

	 	Litigation and Other Notices
	 	 	77	 
	SECTION 5.03

	 	Existence; Businesses and Properties
	 	 	78	 
	SECTION 5.04

	 	Insurance
	 	 	78	 
	SECTION 5.05

	 	Obligations and Taxes
	 	 	79	 
	SECTION 5.06

	 	Employee Benefits
	 	 	80	 
	SECTION 5.07

	 	Maintaining Records; Access to Properties and Inspections; Annual Meetings
	 	 	80	 
	SECTION 5.08

	 	Use of Proceeds
	 	 	81	 
	SECTION 5.09

	 	Compliance with Environmental Laws; Environmental Reports
	 	 	81	 
	SECTION 5.10

	 	Interest Rate Protection
	 	 	81	 
	SECTION 5.11

	 	Additional Collateral; Additional Guarantors
	 	 	81	 
	SECTION 5.12

	 	Security Interests; Further Assurances
	 	 	83	 
	SECTION 5.13

	 	Information Regarding Collateral
	 	 	84	 
	SECTION 5.14

	 	Affirmative Covenants with Respect to Leases
	 	 	84	 
	SECTION 5.15

	 	Post-Closing Matters
	 	 	84	 
	 
	 	 	 	 	 	 
	ARTICLE VI
	 	 	 	 
	 
	 	 	 	 	 	 
	NEGATIVE COVENANTS
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 6.01

	 	Indebtedness
	 	 	85	 

-ii-

 

	 	 	 	 	 	 	 
	Section	 	 	 	Page
	 
	 	 	 	 	 	 
	SECTION 6.02

	 	Liens
	 	 	86	 
	SECTION 6.03

	 	Sale and Leaseback Transactions
	 	 	88	 
	SECTION 6.04

	 	Investment, Loan and Advances
	 	 	88	 
	SECTION 6.05

	 	Mergers and Consolidations
	 	 	89	 
	SECTION 6.06

	 	Asset Sales
	 	 	90	 
	SECTION 6.07

	 	Acquisitions
	 	 	90	 
	SECTION 6.08

	 	Dividends
	 	 	91	 
	SECTION 6.09

	 	Transactions with Affiliates
	 	 	91	 
	SECTION 6.10

	 	Financial Covenants
	 	 	92	 
	SECTION 6.11

	 	Prepayments of Other Indebtedness; Modifications of
Organizational Documents and Other Documents, etc.
	 	 	95	 
	SECTION 6.12

	 	Limitation on Certain Restrictions on Subsidiaries
	 	 	95	 
	SECTION 6.13

	 	Limitation on Issuance of Capital Stock
	 	 	96	 
	SECTION 6.14

	 	Limitation on Creation of Subsidiaries
	 	 	96	 
	SECTION 6.15

	 	Business
	 	 	96	 
	SECTION 6.16

	 	Limitation on Accounting Changes
	 	 	96	 
	SECTION 6.17

	 	Fiscal Year
	 	 	96	 
	SECTION 6.18

	 	Lease Obligations
	 	 	96	 
	SECTION 6.19

	 	No Further Negative Pledge
	 	 	97	 
	SECTION 6.20

	 	Anti-Terrorism Law; Anti-Money Laundering
	 	 	97	 
	SECTION 6.21

	 	Embargoed Person
	 	 	97	 
	 
	 	 	 	 	 	 
	ARTICLE VII
	 	 	 	 
	 
	 	 	 	 	 	 
	GUARANTEE
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 7.01

	 	The Guarantee
	 	 	98	 
	SECTION 7.02

	 	Obligations Unconditional
	 	 	98	 
	SECTION 7.03

	 	Reinstatement
	 	 	99	 
	SECTION 7.04

	 	Subrogation; Subordination
	 	 	99	 
	SECTION 7.05

	 	Remedies
	 	 	100	 
	SECTION 7.06

	 	Instrument for the Payment of Money
	 	 	100	 
	SECTION 7.07

	 	Continuing Guarantee
	 	 	100	 
	SECTION 7.08

	 	General Limitation on Guarantee Obligations
	 	 	100	 
	SECTION 7.09

	 	Release of Guarantors
	 	 	100	 
	SECTION 7.10

	 	Right of Contribution
	 	 	100	 
	 
	 	 	 	 	 	 
	ARTICLE VIII
	 	 	 	 
	 
	 	 	 	 	 	 
	EVENTS OF DEFAULT
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 8.01

	 	Events of Default
	 	 	101	 
	SECTION 8.02

	 	Rescission
	 	 	103	 
	SECTION 8.03

	 	Application of Proceeds
	 	 	103	 
	 
	 	 	 	 	 	 
	ARTICLE IX
	 	 	 	 
	 
	 	 	 	 	 	 
	THE ADMINISTRATIVE AGENT AND THE COLLATERAL AGENT
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 9.01

	 	Appointment and Authority
	 	 	104	 

-iii-

 

	 	 	 	 	 	 	 
	Section	 	 	 	Page
	 
	 	 	 	 	 	 
	SECTION 9.02

	 	Rights as a Lender
	 	 	105	 
	SECTION 9.03

	 	Exculpatory Provisions
	 	 	105	 
	SECTION 9.04

	 	Reliance by Agent
	 	 	106	 
	SECTION 9.05

	 	Delegation of Duties
	 	 	106	 
	SECTION 9.06

	 	Resignation of Agent
	 	 	106	 
	SECTION 9.07

	 	Non-Reliance on Agent and Other Lenders
	 	 	107	 
	SECTION 9.08

	 	No Other Duties, etc
	 	 	107	 
	 
	 	 	 	 	 	 
	ARTICLE X
	 	 	 	 
	 
	 	 	 	 	 	 
	MISCELLANEOUS
	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION 10.01

	 	Notices
	 	 	107	 
	SECTION 10.02

	 	Waivers; Amendment
	 	 	110	 
	SECTION 10.03

	 	Expenses; Indemnity; Damage Waiver
	 	 	113	 
	SECTION 10.04

	 	Successors and Assigns
	 	 	114	 
	SECTION 10.05

	 	Survival of Agreement
	 	 	117	 
	SECTION 10.06

	 	Counterparts; Integration; Effectiveness
	 	 	117	 
	SECTION 10.07

	 	Severability
	 	 	118	 
	SECTION 10.08

	 	Right of Setoff
	 	 	118	 
	SECTION 10.09

	 	Governing Law; Jurisdiction; Consent to Service of Process
	 	 	118	 
	SECTION 10.10

	 	Waiver of Jury Trial
	 	 	119	 
	SECTION 10.11

	 	Headings
	 	 	119	 
	SECTION 10.12

	 	Treatment of Certain Information; Confidentiality
	 	 	119	 
	SECTION 10.13

	 	USA PATRIOT Act Notice
	 	 	120	 
	SECTION 10.14

	 	Interest Rate Limitation
	 	 	120	 
	SECTION 10.15

	 	Lender Addendum
	 	 	120	 
	SECTION 10.16

	 	Obligations Absolute
	 	 	120	 
	SECTION 10.17

	 	Acknowledgements
	 	 	121	 

	 	 	 
	ANNEXES
	 	 
	 
	 	 
	Annex I

	 	Applicable Margin
	Annex II

	 	Amortization Table
	 
	 	 
	SCHEDULES
	 	 
	 
	 	 
	Schedule 1.01(a)

	 	Refinancing Indebtedness to Be Repaid
	Schedule 1.01(b)

	 	Subsidiary Guarantors
	Schedule 1.01(c)

	 	Excluded Trade Payables and Accrued Liabilities
	Schedule 3.03

	 	Governmental Approvals; Compliance with Laws
	Schedule 3.06(c)

	 	Violations or Proceedings
	Schedule 3.09

	 	Material Agreements
	Schedule 3.18

	 	Environmental Matters
	Schedule 3.19

	 	Insurance
	Schedule 3.22

	 	Acquisition Documents
	Schedule 4.01(d)

	 	Local Counsel
	Schedule 4.01(k)(vi)

	 	Landlord Access Agreements
	Schedule 6.01(b)

	 	Existing Indebtedness
	Schedule 6.02(c)

	 	Existing Liens

-iv-

 

	 	 	 
	Schedule 6.04(b)

	 	Existing Investments
	 
	 	 
	EXHIBITS
	 	 
	 
	 	 
	Exhibit A

	 	Form of Administrative Questionnaire
	Exhibit B

	 	Form of Assignment and Assumption
	Exhibit C

	 	Form of Borrowing Request
	Exhibit D

	 	Form of Compliance Certificate
	Exhibit E

	 	Form of Interest Election Request
	Exhibit F

	 	Form of Joinder Agreement
	Exhibit G

	 	Form of Landlord Access Agreement
	Exhibit H

	 	Form of LC Request
	Exhibit I

	 	Form of Lender Addendum
	Exhibit J-1

	 	Form of Additional Term Note
	Exhibit J-2

	 	Form of Revolving Note
	Exhibit K-1

	 	Form of Perfection Certificate
	Exhibit K-2

	 	Form of Perfection Certificate Supplement
	Exhibit L

	 	Conformed Copy of Security Agreement
	Exhibit M

	 	Form of Opinion of Company Counsel
	Exhibit N

	 	Form of Solvency Certificate
	Exhibit O

	 	Form of Intercompany Note
	Exhibit P

	 	Form of Non-Bank Certificate

-v-

 

AMENDED AND RESTATED

CREDIT AGREEMENT

          This AMENDED AND RESTATED CREDIT AGREEMENT (this “Agreement”) dated as of September 12, 2007,
among NAVISITE, INC., a Delaware corporation (“Borrower”), the Subsidiary Guarantors (such term and
each other capitalized term used but not defined herein having the meaning given to it in
Article I), the Lenders, CIBC WORLD MARKETS CORP., as sole lead arranger (in such capacity,
“Sole Lead Arranger”), as documentation agent (in such capacity, “Documentation Agent”) and as
bookrunner (in such capacity, “Bookrunner”), CIT LENDING SERVICES CORPORATION, as syndication agent
(in such capacity, “Syndication Agent”), and CANADIAN IMPERIAL BANK OF COMMERCE, acting through its
New York agency, as issuing bank (in such capacity, “Issuing Bank”) and as administrative agent (in
such capacity, “Administrative Agent”) for the Lenders and as collateral agent (in such capacity,
“Collateral Agent”) for the Secured Parties and the Issuing Bank.

WITNESSETH:

          WHEREAS, pursuant to the Credit Agreement (the “Original Credit Agreement”) dated as of June
8, 2007, among Borrower, the Subsidiary Guarantors, the Sole Lead Arranger, the Documentation
Agent, the Bookrunner, the Syndication Agent, the Issuing Bank, the Administrative Agent, the
Collateral Agent and the lenders party thereto (the “Existing Lenders”), the Existing Lenders
committed to extend to Borrower a $10,000,000 revolving credit facility (under which not more than
$2,000,000 of revolving loans will be drawn on the Effective Date prior to giving effect to the
transactions contemplated hereby (the “Existing Revolving Loans”)) and a term loan facility under
which term loans in an aggregate principal amount of $90,000,000 (the “Original Term Loans”) were
made on the Original Closing Date, of which $89,775,000 is outstanding as of the Effective Date;

          WHEREAS, Borrower, the Subsidiary Guarantors, the Sole Lead Arranger, the Documentation Agent,
the Bookrunner, the Syndication Agent, the Issuing Bank, the Administrative Agent, the Collateral
Agent and the Existing Lenders agreed to amend the Original Credit Agreement and entered into the
Amendment, Waiver and Consent No. 1 dated August 9, 2007 to the Original Credit Agreement (the
“Amendment No. 1”) whereby, among other things, the Administrative Agent and the Existing Lenders
(i) consented to the use by Borrower of all or any portion of the Capex Term Loan Proceeds to pay
the Acquisition Consideration and related expenses for the two Permitted Acquisitions identified
therein as Specified Acquisitions (the “Specified Acquisitions”) and (ii) waived the applicability
of certain provisions of the Original Credit Agreement relating to such Specified Acquisitions and
any Default arising from such application of Capex Term Loan Proceeds;

          WHEREAS, Borrower and Merger Sub, a direct Wholly Owned Subsidiary of Borrower and a
Subsidiary Guarantor, have entered into an Agreement and Plan of Merger, dated as of September 12,
2007 (as amended, supplemented or otherwise modified from time to time in accordance with the
provisions hereof and thereof, the “netASPx Acquisition Agreement”), with netASPx, Inc., a Delaware
corporation (the “netASPx Acquired Business”), to acquire (the “netASPx Acquisition”) the netASPx
Acquired Business;

          WHEREAS, the netASPx Acquisition will be effected by a merger (the “netASPx Merger”) of Merger
Sub with and into the netASPx Acquired Business, with the netASPx Acquired Business surviving the
netASPx Merger, and the subsequent merger of the netASPx Acquired Business into a limited liability
company to be formed on or after the date hereof (“netASPx LLC”) with the

 

 

netASPx LLC as the surviving entity and the netASPx Acquisition will be consummated on the
Effective Date;

          WHEREAS, the parties hereto desire to amend and restate the Original Credit Agreement in its
entirety on the Effective Date to, inter alia, provide for Additional Term Loans to Borrower in
amounts equal to the Additional Term Loan Commitments the proceeds of which shall be utilized to
fund the netASPx Transactions, on and subject to the terms and conditions of this Agreement and the
Amendment Agreement dated as of the date hereof among the parties hereto (the “Amendment
Agreement”);

          WHEREAS, pursuant to the Amendment Agreement the parties hereto have agreed to amend and
restate the Original Credit Agreement in its entirety to read as set forth in this Agreement, and
it has been agreed by the parties to the Original Credit Agreement that the Original Term Loans
outstanding as of the Effective Date and other “Obligations” under (and as defined in) the Original
Credit Agreement (including indemnities) shall be governed by and deemed to be outstanding under
this Agreement with the intent that the terms of this Agreement shall supersede the terms of the
Original Credit Agreement (which shall hereafter have no further effect upon the parties thereto
other than with respect to any action, event, representation, warranty or covenant occurring, made
or applying prior to the Effective Date), and all references to the Original Credit Agreement in
any Loan Document or other document or instrument delivered in connection therewith shall be deemed
to refer to this Agreement and the provisions hereof; provided that (1) the grants of security
interests, Mortgages and Liens under and pursuant to the Loan Documents shall continue unaltered,
and each other Loan Document shall continue in full force and effect in accordance with its terms
except as expressly amended thereby or hereby, and the parties hereto hereby ratify and confirm the
terms thereof as being in full force and effect and unaltered by this Agreement and (2) it is
agreed and understood that this Agreement does not constitute a novation, satisfaction, payment or
reborrowing of any Obligation under the Original Credit Agreement or any other Loan Document except
as expressly modified by this Agreement, nor does it operate as a waiver of any right, power or
remedy of any Lender under any Loan Document (other than the Original Credit Agreement);

          WHEREAS, all Secured Obligations are and shall continue to be secured by all collateral on
which a Lien is granted to the Collateral Agent pursuant to any Loan Document; and

          WHEREAS, the proceeds of the Additional Term Loans and the Revolving Loans are to be used in
accordance with Section 3.12;

          NOW, THEREFORE, the parties hereto hereby agree to amend and restate the Original Credit
Agreement, and the Original Credit Agreement is hereby amended and restated in its entirety as
follows:

ARTICLE I

DEFINITIONS

          SECTION 1.01 Defined Terms. As used in this Agreement, the following terms shall have the
meanings specified below:

          “ABR”, when used in reference to any Loan or Borrowing, is used when such Loan, or the Loans
comprising such Borrowing, are bearing interest at a rate determined by reference to the Alternate
Base Rate.

-2-

 

          “ABR Borrowing” shall mean a Borrowing comprised of ABR Loans.

          “ABR Loan” shall mean any ABR Term Loan or ABR Revolving Loan.

          “ABR Revolving Loan” shall mean any Revolving Loan bearing interest at a rate determined by
reference to the Alternate Base Rate in accordance with the provisions of Article II.

          “ABR Term Loan” shall mean any Term Loan bearing interest at a rate determined by reference to
the Alternate Base Rate in accordance with the provisions of Article II.

          “Acquisition Consideration” shall mean the purchase consideration for any Permitted
Acquisition and all other payments by Borrower or any of its Subsidiaries in exchange for, or as
part of, or in connection with, any Permitted Acquisition, whether paid in cash or by exchange of
Equity Interests or of properties or otherwise and whether payable at or prior to the consummation
of such Permitted Acquisition or deferred for payment at any future time, whether or not any such
future payment is subject to the occurrence of any contingency, and includes any and all payments
representing the purchase price and any assumptions of Indebtedness, “earn-outs” and other
agreements to make any payment the amount of which is, or the terms of payment of which are, in any
respect subject to or contingent upon the revenues, income, cash flow or profits (or the like) of
any person or business, severance, bonuses, retention payments, working capital adjustments, filing
and registration fees, listing fees, transaction fees and expenses, restructuring charges and all
other amounts and obligations related to or incurred in connection with such acquisition; provided
that any such future payment that is subject to a contingency shall be considered Acquisition
Consideration only to the extent of the reserve, if any, required under GAAP at the time of such
sale to be established in respect thereof by Borrower or any of its Subsidiaries.

          “Acquisition Transactions” means, collectively, the netASPx Transactions and the Specified
Acquisitions, and individually, any of the foregoing transactions.

          “Additional Term Loan Commitment” shall mean, with respect to each Additional Term Loan
Lender, the commitment, if any, of such Additional Term Loan Lender to make an Additional Term Loan
hereunder on the Effective Date in the amount set forth in Schedule I to the Lender Addendum
executed and delivered by such Additional Term Loan Lender. The initial aggregate amount of the
Lenders’ Additional Term Loan Commitments is $20.0 million.

          “Additional Term Loan Lender” shall have the meaning given to such term in Section
2.01.

          “Additional Term Loans” shall mean the loans made by the Lenders to Borrower pursuant to
Section 2.01(a).

          “Administrative Agent” shall have the meaning assigned to such term in the preamble hereto and
includes each other person appointed as the successor pursuant to Article X.

          “Administrative Agent Fee” shall have the meaning assigned to such term in Section
2.05(b).

          “Administrative Questionnaire” shall mean an Administrative Questionnaire in substantially the
form of Exhibit A (or if delivered prior to the Effective Date, Exhibit A to the Original
Credit Agreement).

-3-

 

          “Affiliate” shall mean, when used with respect to a specified person, another person that
directly, or indirectly through one or more intermediaries, Controls or is Controlled by or is
under common Control with the person specified; provided, however, that, for purposes of
Section 6.09, the term “Affiliate” shall also include (i) any person that directly or
indirectly owns more than 10% of any class of Equity Interests of the person specified or (ii) any
person that is an executive officer or director of the person specified.

          “Agents” shall mean the Administrative Agent and the Collateral Agent; and “Agent” shall mean
any of them.

          “Agreement” shall mean, on any date, the Original Credit Agreement as amended and restated
hereby and as the same may thereafter from time to time be further amended, supplemented, amended
and restated or otherwise modified and in effect on such date in accordance with the terms hereof.

          “Alternate Base Rate” shall mean, for any day, a rate per annum (rounded upward, if necessary,
to the nearest 1/100th of 1%) equal to the greater of (a) the Base Rate in effect on such day and
(b) the Federal Funds Effective Rate in effect on such day plus 0.50%. If the Administrative Agent
shall have determined (which determination shall be conclusive absent manifest error) that it is
unable to ascertain the Federal Funds Effective Rate for any reason, including the inability or
failure of the Administrative Agent to obtain sufficient quotations in accordance with the terms of
the definition thereof, the Alternate Base Rate shall be determined without regard to clause (b) of
the preceding sentence until the circumstances giving rise to such inability no longer exist. Any
change in the Alternate Base Rate due to a change in the Base Rate or the Federal Funds Effective
Rate shall be effective on the effective date of such change in the Base Rate or the Federal Funds
Effective Rate, respectively.

          “Amendment Agreement” shall have the meaning assigned to such term in the recitals hereto.

          “Amendment No. 1” shall have the meaning assigned to such term in the recitals hereto.

          “Annualized Basis” shall mean with respect to a determination of Consolidated Interest Expense
or the principal amount of scheduled amortization payments on Indebtedness of Borrower and its
Subsidiaries scheduled to be repaid or prepaid for any period ending on or prior to April 30, 2008,
an amount equal to:

     (a) for the four quarter period ending July 31, 2007, the amount of such item for the
quarter ending July 31, 2007 (adjusted on a pro forma basis to give effect to the Original
Transactions and the Current Transactions as though they had occurred on April 30, 2007)
multiplied by 4;

     (b) for the four quarter period ending October 31, 2007, the amount of such item for
the two quarter period ending October 31, 2007 (adjusted on a pro forma basis to give effect
to the Original Transactions and the Current Transactions as though they had occurred on
April 30, 2007) multiplied by 2;

     (c) for the four quarter period ending January 31, 2008, the amount of such item for
the three quarter period ending January 31, 2008 (adjusted on a pro forma basis to give
effect to

-4-

 

the Original Transactions and the Current Transactions as though they had occurred on
April 30, 2007) multiplied by 4/3; and

     (d) for the four quarter period ending April 30, 2008, the amount of such item for the
four quarter period ending April 30, 2008 (adjusted on a pro forma basis to give effect to
the Original Transactions and the Current Transactions as though they had occurred on April
30, 2007).

          “Anti-Terrorism Laws” shall have the meaning assigned to such term in Section 3.21.

          “Applicable Margin” shall mean, for any day, with respect to any Revolving Loan or Term Loan,
as the case may be, the applicable percentage set forth in Annex I under the appropriate
caption.

          “AppliedTheory Notes” shall mean the two unsecured promissory notes totaling $6.0 million
issued by the AppliedTheory bankruptcy estate on June 13, 2006, bearing interest at 8% per annum.

          “Approved Fund” shall mean any Fund that is administered or managed by (a) a Lender, (b) an
Affiliate of a Lender or (c) an entity or an Affiliate of an entity that administers or manages a
Lender.

          “Asset Sale” shall mean (a) any conveyance, sale, lease, sublease, assignment, transfer or
other disposition (including by way of merger or consolidation and including any Sale and Leaseback
Transaction) of any property excluding sales of inventory and dispositions of cash and cash
equivalents, in each case, in the ordinary course of business, by Borrower or any of its
Subsidiaries and (b) any issuance or sale of any Equity Interests of any Subsidiary of Borrower, in
each case, to any person other than (i) Borrower, (ii) any Subsidiary Guarantor or (iii) other than
for purposes of Section 6.06, any other Subsidiary.

          “Assignment and Assumption” shall mean an assignment and assumption entered into by a Lender
and an Eligible Assignee (with the consent of any party whose consent is required by Section
10.04(b)), and accepted by the Administrative Agent, in substantially the form of Exhibit
B hereto (or, if delivered prior to the Effective Date, Exhibit B to the Original Credit
Agreement), or any other form approved by the Administrative Agent.

          “Atlantic” means Atlantic Investors, LLC, a Delaware limited liability company.

          “Attributable Indebtedness” shall mean, when used with respect to any Sale and Leaseback
Transaction, as at the time of determination, the present value (discounted at a rate equivalent to
Borrower’s then-current weighted average cost of funds for borrowed money as at the time of
determination, compounded on a semi-annual basis) of the total obligations of the lessee for rental
payments during the remaining term of the lease included in any such Sale and Leaseback
Transaction.

          “Bailee Letter” shall have the meaning assigned thereto in the Security Agreement.

          “Base Rate” shall mean, for any day, a rate per annum that is equal to the corporate base rate
of interest established by the Administrative Agent from time to time; each change in the Base Rate
shall be effective on the date such change is effective. The corporate base rate is not
necessarily the lowest rate charged by the Administrative Agent to its customers.

-5-

 

          “Board” shall mean the Board of Governors of the Federal Reserve System of the United States.

          “Board of Directors” shall mean, with respect to any person, (i) in the case of any
corporation, the board of directors of such person, (ii) in the case of any limited liability
company, the board of managers of such person, (iii) in the case of any partnership, the Board of
Directors of the general partner of such person and (iv) in any other case, the functional
equivalent of the foregoing.

          “Borrower” shall have the meaning assigned to such term in the preamble hereto.

          “Borrowing” shall mean Loans of the same Class and Type, made, converted or continued on the
same date and, in the case of LIBOR Loans, as to which a single Interest Period is in effect.

          “Borrowing Request” shall mean a request by Borrower in accordance with the terms of
Section 2.03 and substantially in the form of Exhibit C hereto (or, if delivered
prior to the Effective Date, Exhibit B to the Original Credit Agreement), or such other form as
shall be approved by the Administrative Agent.

          “Business Day” shall mean any day other than a Saturday, Sunday or other day on which banks in
New York City are authorized or required by law to close; provided, however, that when used in
connection with a LIBOR Loan, the term “Business Day” shall also exclude any day on which banks are
not open for dealings in dollar deposits in the London interbank market.

          “Capital Assets” shall mean, with respect to any person, all equipment, fixed assets and Real
Property or improvements of such person, or replacements or substitutions therefor or additions
thereto, that, in accordance with GAAP, have been or should be reflected as additions to property,
plant or equipment on the balance sheet of such person.

          “Capital Expenditures” shall mean, for any period, without duplication, all expenditures made
directly or indirectly by Borrower and its Subsidiaries during such period for Capital Assets
(whether paid in cash or other consideration, financed by the incurrence of Indebtedness or accrued
as a liability), but excluding (i) expenditures made in connection with the replacement,
substitution or restoration of property pursuant to Section 2.10(f) and (ii) any portion of
such increase attributable solely to acquisitions of property, plant and equipment in Permitted
Acquisitions. For purposes of this definition, the purchase price of equipment or other fixed
assets that are purchased simultaneously with the trade-in of existing assets or with insurance
proceeds shall be included in Capital Expenditures only to the extent of the gross amount by which
such purchase price exceeds the credit granted by the seller of such assets for the assets being
traded in at such time or the amount of such insurance proceeds, as the case may be.

          “Capital Lease Obligations” of any person shall mean the obligations of such person to pay
rent or other amounts under any lease of (or other arrangement conveying the right to use) real or
personal property, or a combination thereof, which obligations are required to be classified and
accounted for as capital leases on a balance sheet of such person under GAAP, and the amount of
such obligations shall be the capitalized amount thereof determined in accordance with GAAP.

          “Cash Equivalents” shall mean, as to any person, (a) securities issued, or directly,
unconditionally and fully guaranteed or insured, by the United States or any agency or
instrumentality thereof (provided that the full faith and credit of the United States is pledged in
support thereof) having maturities of not more than one year from the date of acquisition by such
person; (b) time deposits and

-6-

 

certificates of deposit of any Lender or any commercial bank having, or which is the principal
banking subsidiary of a bank holding company organized under the laws of the United States, any
state thereof or the District of Columbia having, capital and surplus aggregating in excess of
$500.0 million and a rating of “A” (or such other similar equivalent rating) or higher by at least
one nationally recognized statistical rating organization (as defined in Rule 436 under the
Securities Act) with maturities of not more than one year from the date of acquisition by such
person; (c) repurchase obligations with a term of not more than 30 days for underlying securities
of the types described in clause (a) above entered into with any bank meeting the qualifications
specified in clause (b) above, which repurchase obligations are secured by a valid perfected
security interest in the underlying securities; (d) commercial paper issued by any person
incorporated in the United States rated at least A-1 or the equivalent thereof by Standard & Poor’s
Rating Service or at least P-1 or the equivalent thereof by Moody’s Investors Service Inc., and in
each case maturing not more than one year after the date of acquisition by such person; (e)
investments in money market funds substantially all of whose assets are comprised of securities of
the types described in clauses (a) through (d) above; and (f) demand deposit accounts maintained in
the ordinary course of business.

          “Cash Interest Expense” shall mean, for any period, Consolidated Interest Expense for such
period, less the sum of (a) interest on any debt paid by the increase in the principal amount of
such debt including by issuance of additional debt of such kind, (b) items described in clause (c)
or, other than to the extent paid in cash, clause (g) of the definition of “Consolidated Interest
Expense” and (c) gross interest income of Borrower and its Subsidiaries for such period.

          “Casualty Event” shall mean any involuntary loss of title, any involuntary loss of, damage to
or any destruction of, or any condemnation or other taking (including by any Governmental
Authority) of, any property of Borrower or any of its Subsidiaries. “Casualty Event” shall include
but not be limited to any taking of all or any part of any Real Property of any person or any part
thereof, in or by condemnation or other eminent domain proceedings pursuant to any Requirement of
Law, or by reason of the temporary requisition of the use or occupancy of all or any part of any
Real Property of any person or any part thereof by any Governmental Authority, civil or military,
or any settlement in lieu thereof.

          “CERCLA” shall mean the Comprehensive Environmental Response, Compensation, and Liability Act
of 1980, as amended, 42 U.S.C. § 9601 et seq. and all implementing regulations.

          “Change in Control” means, at any time, (i) any Person or “group” (within the meaning of Rules
13d-3 and 13d-5 under the Exchange Act) other than Atlantic or an affiliate of Atlantic shall
beneficially own and control 50% or more of the then-outstanding voting interests in the Equity
Interests of Borrower; (ii) Borrower shall cease to, directly or indirectly, beneficially own and
control 100% on a fully diluted basis of the economic and voting interest in the Equity Interests
of any Guarantor; or (iii) the majority of the seats (other than vacant seats) on the board of
directors (or similar governing body) of Borrower cease to be occupied by Persons who either (a)
were members of the board of directors of Borrower on the Original Closing Date, or (b) were
nominated for election by the board of directors of Borrower, a majority of whom were directors on
the Original Closing Date or whose election was previously approved by a majority of such
directors.

          “Change in Law” shall mean the occurrence, after the Original Closing Date, of any of the
following: (a) the adoption or taking into effect of any law, treaty, order, policy, rule or
regulation, (b) any change in any law, treaty, order, policy, rule or regulation or in the
administration, interpretation or application thereof by any Governmental Authority or (c) the
making or issuance of any request, guideline or directive (whether or not having the force of law)
by any Governmental Authority.

-7-

 

          “Charges” shall have the meaning assigned to such term in Section 10.14.

          “Class,” when used in reference to any Loan or Borrowing, refers to whether such Loan, or the
Loans comprising such Borrowing, are Revolving Loans or Term Loans and, when used in reference to
any Commitment, refers to whether such Commitment is a Revolving Commitment or Term Loan
Commitment, in each case, under this Agreement as originally in effect or pursuant to Section
2.18, of which such Loan, Borrowing or Commitment shall be a part. The Original Term Loans and
the Additional Term Loans shall constitute a single Class.

          “Code” shall mean the Internal Revenue Code of 1986, as amended from time to time.

          “Collateral” shall mean, collectively, all of the Security Agreement Collateral, Mortgaged
Property and all other property of whatever kind and nature subject or purported to be subject from
time to time to a Lien under any Security Document.

          “Collateral Agent” shall have the meaning assigned to such term in the preamble hereto.

          “Commercial Letter of Credit” shall mean any letter of credit or similar instrument issued for
the purpose of providing credit support in connection with the purchase of materials, goods or
services by Borrower or any of its Subsidiaries in the ordinary course of their businesses.

          “Commitment” shall mean, with respect to any Lender, such Lender’s Revolving Commitment,
Original Term Loan Commitment or Additional Term Loan Commitment, and any Commitment to make Term
Loans or Revolving Loans of a new Class extended by such Lender as provided in Section
2.18.

          “Companies” shall mean Borrower and its Subsidiaries; and “Company” shall mean any one of
them.

          “Compliance Certificate” shall mean a certificate of a Financial Officer substantially in the
form of Exhibit D hereto (or, if delivered prior to the Effective Date, Exhibit D to the
Original Credit Agreement).

          “Confidential Information Memorandum” shall mean that certain confidential information
memorandum dated as of May, 2007, as amended and supplemented as of the Original Closing Date.

          “Consolidated Amortization Expense” shall mean, for any period, the amortization expense of
Borrower and its Subsidiaries for such period, determined on a consolidated basis in accordance
with GAAP.

          “Consolidated Current Assets” shall mean, as at any date of determination, the total assets of
Borrower and its Subsidiaries which may properly be classified as current assets on a consolidated
balance sheet of Borrower and its Subsidiaries in accordance with GAAP, excluding cash and Cash
Equivalents.

          “Consolidated Current Liabilities” shall mean, as at any date of determination, the total
liabilities of Borrower and its Subsidiaries which may properly be classified as current
liabilities (other than the current portion of any Loans) on a consolidated balance sheet of
Borrower and its Subsidiaries in accordance with GAAP.

-8-

 

          “Consolidated Depreciation Expense” shall mean, for any period, the depreciation expense of
Borrower and its Subsidiaries for such period, determined on a consolidated basis in accordance
with GAAP.

          “Consolidated EBITDA” shall mean, for any period, Consolidated Net Income for such period,
adjusted by (x) adding thereto, in each case only to the extent (and in the same proportion)
deducted in determining such Consolidated Net Income and without duplication (and with respect to
the portion of Consolidated Net Income attributable to any Subsidiary of Borrower only if a
corresponding amount would be permitted at the date of determination to be distributed to Borrower
by such Subsidiary without prior approval (that has not been obtained), pursuant to the terms of
its Organizational Documents and all agreements, instruments and Requirements of Law applicable to
such Subsidiary or its equityholders):

     (a) Consolidated Interest Expense for such period,

     (b) Consolidated Amortization Expense for such period,

     (c) Consolidated Depreciation Expense for such period,

     (d) Consolidated Tax Expense for such period,

     (e) costs and expenses directly incurred in connection with the Original Transactions
and the Current Transactions,

     (f) the aggregate amount of all other non-cash charges reducing Consolidated Net Income
(excluding any non-cash charge that results in an accrual of a reserve for cash charges in
any future period) for such period,

     (g) non-cash stock based compensation expense incurred in connection with any options
or restricted stock issued by Borrower in any Fiscal Year in connection with Borrower’s
stock incentive plan,

     (h) employee severance expenses,

     (i) non-cash impairment charges taken in respect of leases of real property and any
related improvements thereto, and

     (j) expenses or charges incurred in connection with any proposed acquisition or
financing transaction, in each case, which is not consummated.

(y) subtracting therefrom the aggregate amount of all non-cash items increasing Consolidated Net
Income (other than the accrual of revenue or recording of receivables in the ordinary course of
business) for such period.

          Other than for purposes of calculating Excess Cash Flow, Consolidated EBITDA shall be
calculated on a Pro Forma Basis to give effect to any Permitted Acquisition (including, without
limitation, the netASPx Acquisition) and Asset Sales (other than any dispositions in the ordinary
course of business) consummated at any time on or after the first day of the Test Period and prior
to the date of determination as if each such Permitted Acquisition had been effected on the first
day of such period and as if each such Asset Sale had been consummated on the day prior to the
first day of such period.

-9-

 

          “Consolidated Fixed Charge Coverage Ratio” shall mean, for any Test Period, the ratio of (a)
Consolidated EBITDA for such Test Period to (b) Consolidated Fixed Charges for such Test Period.

          “Consolidated Fixed Charges” shall mean, for any period, the sum, without duplication, of

     (a) Consolidated Interest Expense for such period (provided that if such period ends on
or prior to July 31, 2008, the amount of such interest expense shall be determined on an
Annualized Basis);

     (b) the aggregate amount of Capital Expenditures for such period (other than to the
extent financed by Excluded Issuances or to the extent made with Permitted UK Datasite
Buildout Indebtedness);

     (c) all cash payments in respect of income taxes made during such period (net of any
cash refund in respect of income taxes actually received during such period);

     (d) the principal amount of all scheduled amortization payments on all Indebtedness
(including the principal component of all Capital Lease Obligations, but excluding such
amortization payments on Indebtedness incurred to finance Capital Expenditures included in
clause (b) above in such period or any prior period) of Borrower and its Subsidiaries for
such period (as determined on the first day of the respective period) (provided that if such
period ends on or prior to April 30, 2008, the amount of such Indebtedness scheduled to be
paid or prepaid shall be determined on an Annualized Basis);

     (e) the product of (i) all dividend payments on any series of Disqualified Capital
Stock of Borrower or any of its Subsidiaries (other than dividend payments to Borrower or
any of its Subsidiaries) multiplied by (ii) a fraction, the numerator of which is one and
the denominator of which is one minus the then current combined federal, state and local
statutory tax rate of Borrower and its Subsidiaries, expressed as a decimal; and

     (f) the product of (i) all cash dividend payments on any Preferred Stock (other than
Disqualified Capital Stock) of Borrower or any of its Subsidiaries (other than dividend
payments to Borrower or any of its Subsidiaries) multiplied by (ii) a fraction, the
numerator of which is one and the denominator of which is one minus the then current
combined federal, state and local statutory tax rate of Borrower and its Subsidiaries,
expressed as a decimal.

          “Consolidated Indebtedness” shall mean, as at any date of determination, the aggregate amount
of all Indebtedness and all LC Exposure of Borrower and its Subsidiaries, determined on a
consolidated basis in accordance with GAAP.

          “Consolidated Interest Expense” shall mean, for any period, the total consolidated interest
expense of Borrower and its Subsidiaries for such period determined on a consolidated basis in
accordance with GAAP plus, without duplication:

     (a) imputed interest on Capital Lease Obligations and Attributable Indebtedness of
Borrower and its Subsidiaries for such period;

-10-

 

     (b) commissions, discounts and other fees and charges owed by Borrower or any of its
Subsidiaries with respect to letters of credit securing financial obligations, bankers’
acceptance financing and receivables financings for such period;

     (c) amortization of debt issuance costs, debt discount or premium and other financing
fees and expenses incurred by Borrower or any of its Subsidiaries for such period;

     (d) cash contributions to any employee stock ownership plan or similar trust made by
Borrower or any of its Subsidiaries to the extent such contributions are used by such plan
or trust to pay interest or fees to any person (other than Borrower or a Wholly Owned
Subsidiary) in connection with Indebtedness incurred by such plan or trust for such period;

     (e) all interest paid or payable with respect to discontinued operations of Borrower or
any of its Subsidiaries for such period;

     (f) the interest portion of any deferred payment obligations of Borrower or any of its
Subsidiaries for such period;

     (g) all interest on any Indebtedness of Borrower or any of its Subsidiaries of the type
described in clause (f) or (k) of the definition of “Indebtedness” for such period;

provided that (a) to the extent directly related to the Original Transactions and the netASPx
Transactions, debt issuance costs, debt discount or premium and other financing fees and expenses
shall be excluded from the calculation of Consolidated Interest Expense and (b) Consolidated
Interest Expense shall be calculated after giving effect to Hedging Agreements (including
associated costs), but excluding unrealized gains and losses with respect to Hedging Agreements.

          Consolidated Interest Expense shall be calculated on a Pro Forma Basis to give effect to any
Indebtedness incurred, assumed or permanently repaid or extinguished in connection with the
Original Transactions and the Current Transactions, any Permitted Acquisitions and Asset Sales
(other than any dispositions in the ordinary course of business) as if such incurrence, assumption,
repayment or extinguishing had been effected on the first day of such period.

          “Consolidated Net Income” shall mean, for any period, the consolidated net income (or loss) of
Borrower and its Subsidiaries determined on a consolidated basis in accordance with GAAP; provided
that there shall be excluded from such net income (to the extent otherwise included therein),
without duplication:

     (a) the net income (or loss) of any person (other than a Subsidiary of Borrower) in
which any person other than Borrower and its Subsidiaries has an ownership interest, except
to the extent that cash in an amount equal to any such income has actually been received by
Borrower or (subject to clause (b) below) any of its Subsidiaries during such period;

     (b) the net income of any Subsidiary of Borrower during such period to the extent that
the declaration or payment of dividends or similar distributions by such Subsidiary of that
income is not permitted by operation of the terms of its Organizational Documents or any
agreement, instrument or Requirement of Law applicable to that Subsidiary during such
period, except that Borrower’s equity in net loss of any such Subsidiary for such period
shall be included in determining Consolidated Net Income;

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     (c) any gain (or loss), together with any related provisions for taxes on any such gain
(or the tax effect of any such loss), realized during such period by Borrower or any of its
Subsidiaries upon any Asset Sale (other than any dispositions in the ordinary course of
business) by Borrower or any of its Subsidiaries;

     (e) gains and losses due solely to fluctuations in currency values and the related tax
effects determined in accordance with GAAP for such period;

     (f) earnings resulting from any reappraisal, revaluation or write-up of assets;

     (g) unrealized gains and losses with respect to Hedging Obligations for such period;
and

     (h) any extraordinary or nonrecurring gain (or extraordinary or nonrecurring loss),
together with any related provision for taxes on any such gain (or the tax effect of any
such loss), recorded or recognized by Borrower or any of its Subsidiaries during such
period.

          For purposes of this definition of “Consolidated Net Income,” “nonrecurring” means any gain or
loss as of any date that is not reasonably likely to recur within the two years following such
date.

          “Consolidated Tax Expense” shall mean, for any period, the tax expense of Borrower and its
Subsidiaries, for such period, determined on a consolidated basis in accordance with GAAP.

          “Contested Collateral Lien Conditions” shall mean, with respect to any Permitted Lien of the
type described in clauses (a), (b), (e) and (f) of Section 6.02, the following conditions:

     (a) Borrower shall cause any proceeding instituted contesting such Lien to stay the
sale or forfeiture of any portion of the Collateral on account of such Lien;

     (b) at the option and at the request of the Administrative Agent, to the extent such
Lien is in an amount in excess of $250,000, the appropriate Loan Party shall maintain cash
reserves in an amount sufficient to pay and discharge such Lien and the Administrative
Agent’s reasonable estimate of all interest and penalties related thereto; and

     (c) such Lien shall in all respects be subject and subordinate in priority to the Lien
and security interest created and evidenced by the Security Documents, except if and to the
extent that the Requirement of Law creating, permitting or authorizing such Lien provides
that such Lien is or must be superior to the Lien and security interest created and
evidenced by the Security Documents.

          “Contingent Obligation” shall mean, as to any person, any obligation, agreement, understanding
or arrangement of such person guaranteeing or intended to guarantee any Indebtedness, leases,
dividends or other obligations (“primary obligations”) of any other person (the “primary obligor”)
in any manner, whether directly or indirectly, including any obligation of such person, whether or
not contingent, (a) to purchase any such primary obligation or any property constituting direct or
indirect security therefor; (b) to advance or supply funds (i) for the purchase or payment of any
such primary obligation or (ii) to maintain working capital or equity capital of the primary
obligor or otherwise to maintain the net worth or solvency of the primary obligor; (c) to purchase
property, securities or services primarily for the purpose of assuring the owner of any such
primary obligation of the ability of the primary obligor

-12-

 

to make payment of such primary obligation; (d) with respect to bankers’ acceptances, letters
of credit and similar credit arrangements, until a reimbursement obligation arises (which
reimbursement obligation shall constitute Indebtedness); or (e) otherwise to assure or hold
harmless the holder of such primary obligation against loss in respect thereof; provided, however,
that the term “Contingent Obligation” shall not include endorsements of instruments for deposit or
collection in the ordinary course of business or any product warranties. The amount of any
Contingent Obligation shall be deemed to be an amount equal to the stated or determinable amount of
the primary obligation in respect of which such Contingent Obligation is made (or, if less, the
maximum amount of such primary obligation for which such person may be liable, whether singly or
jointly, pursuant to the terms of the instrument evidencing such Contingent Obligation) or, if not
stated or determinable, the maximum reasonably anticipated liability in respect thereof (assuming
such person is required to perform thereunder) as determined by such person in good faith.

          “Control” shall mean the possession, directly or indirectly, of the power to direct or cause
the direction of the management or policies of a person, whether through the ownership of voting
securities, by contract or otherwise, and the terms “Controlling” and “Controlled” shall have
meanings correlative thereto.

          “Control Agreement” shall have the meaning assigned to such term in the Security Agreement.

          “Credit Extension” shall mean, as the context may require, (i) the making of a Loan by a
Lender or (ii) the issuance of any Letter of Credit, or the amendment, extension or renewal of any
existing Letter of Credit, by the Issuing Bank.

          “Current Transactions” shall mean, collectively, (i) the transactions to occur on or prior to
the Effective Date pursuant to the Loan Documents, including (a) the execution, delivery and
performance of the Loan Documents and the borrowings of Additional Term Loans hereunder; and (b)
the payment of all fees and expenses to be paid on or prior to the Effective Date and owing in
connection with the foregoing and (ii) the netASPx Acquisition.

          “Debt Issuance” shall mean the incurrence by Borrower or any of its Subsidiaries of any
Indebtedness after the Original Closing Date (other than as permitted by Section 6.01).

          “Debt Service” shall mean, for any period, Cash Interest Expense for such period plus
scheduled principal amortization of all Indebtedness for such period.

          “Default” shall mean any event, occurrence or condition which is, or upon notice, lapse of
time or both would constitute, an Event of Default.

          “Default Rate” shall have the meaning assigned to such term in Section 2.06(c).

          “Disqualified Capital Stock” shall mean any Equity Interest which, by its terms (or by the
terms of any security into which it is convertible or for which it is exchangeable), or upon the
happening of any event, (a) matures (excluding any maturity as the result of an optional redemption
by the issuer thereof) or is mandatorily redeemable, pursuant to a sinking fund obligation or
otherwise, or is redeemable at the option of the holder thereof, in whole or in part, on or prior
to the first anniversary of the Final Maturity Date, (b) is convertible into or exchangeable
(unless at the sole option of the issuer thereof) for (i) debt securities or (ii) any Equity
Interests referred to in (a) above, in each case at any time on or prior to the first anniversary
of the Final Maturity Date, or (c) contains any repurchase obligation which may

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come into effect prior to payment in full of all Obligations; provided, however, that any
Equity Interests that would not constitute Disqualified Capital Stock but for provisions thereof
giving holders thereof (or the holders of any security into or for which such Equity Interests is
convertible, exchangeable or exercisable) the right to require the issuer thereof to redeem such
Equity Interests upon the occurrence of a change in control or an asset sale occurring prior to the
first anniversary of the Final Maturity Date shall not constitute Disqualified Capital Stock if
such Equity Interests provide that the issuer thereof will not redeem any such Equity Interests
pursuant to such provisions prior to the repayment in full of the Obligations. Notwithstanding the
foregoing, the netASPx Seller Convertible Preferred Stock shall not constitute Disqualified Capital
Stock.

          “Dividend” with respect to any person shall mean that such person has declared or paid a
dividend or returned any equity capital to the holders of its Equity Interests or authorized or
made any other distribution, payment or delivery of property (other than Qualified Capital Stock of
such person) or cash to the holders of its Equity Interests as such, or redeemed, retired,
purchased or otherwise acquired, directly or indirectly, for consideration any of its Equity
Interests outstanding (or any options or warrants issued by such person with respect to its Equity
Interests), or set aside any funds for any of the foregoing purposes, or shall have permitted any
of its Subsidiaries to purchase or otherwise acquire for consideration any of the Equity Interests
of such person outstanding (or any options or warrants issued by such person with respect to its
Equity Interests). Without limiting the foregoing, “Dividends” with respect to any person shall
also include all payments made or required to be made by such person with respect to any stock
appreciation rights, plans, equity incentive or achievement plans or any similar plans or setting
aside of any funds for the foregoing purposes.

          “Documentation Agent” shall have the meaning assigned to such term in the preamble hereto.

          “Dollars”, “dollars” or “$” shall mean lawful money of the United States.

          “Domestic Subsidiary” shall mean any Subsidiary that is organized or existing under the laws
of the United States, any state thereof or the District of Columbia.

          “Effective Date” shall mean September 12, 2007, the date of the consummation of the netASPx
Acquisition and the making of the Additional Term Loans.

          “Eligible Assignee” shall mean (a) if the assignment does not include assignment of a
Revolving Commitment, (i) any Lender, (ii) an Affiliate of any Lender, (iii) an Approved Fund and
(iv) any other person approved by the Administrative Agent (such approval not to be unreasonably
withheld or delayed) and (b) if the assignment includes assignment of a Revolving Commitment, (i)
any Revolving Lender and (ii) any other person approved by the Administrative Agent, the Issuing
Bank and Borrower (each such approval not to be unreasonably withheld or delayed); provided that
(x) no approval of Borrower shall be required during the continuance of a Default or prior to the
completion of the primary syndication of the Additional Term Loan Commitments or Additional Term
Loans (as determined by the Sole Lead Arranger) and (y) “Eligible Assignee” shall not include
Borrower or any of its Affiliates or Subsidiaries or any natural person.

          “Embargoed Person” shall have the meaning assigned to such term in Section 6.21.

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          “Environment” shall mean ambient air, indoor air, surface water and groundwater (including
potable water, navigable water and wetlands), the land surface or subsurface strata, natural
resources, the workplace or as otherwise defined in any Environmental Law.

          “Environmental Claim” shall mean any claim, notice, demand, order, action, suit, proceeding or
other communication alleging liability for or obligation with respect to any investigation,
remediation, removal, cleanup, response, corrective action, damages to natural resources, personal
injury, property damage, fines, penalties or other costs resulting from, related to or arising out
of (i) the presence, Release or threatened Release in or into the Environment of Hazardous Material
at any location or (ii) any violation or alleged violation of any Environmental Law, and shall
include any claim seeking damages, contribution, indemnification, cost recovery, compensation or
injunctive relief resulting from, related to or arising out of the presence, Release or threatened
Release of Hazardous Material or alleged injury or threat of injury to health, safety or the
Environment.

          “Environmental Law” shall mean any and all present and future treaties, laws, statutes,
ordinances, regulations, rules, decrees, orders, judgments, consent orders, consent decrees, code
or other binding requirements, and the common law, relating to protection of public health or the
Environment, the Release or threatened Release of Hazardous Material, natural resources or natural
resource damages, or occupational safety or health, and any and all Environmental Permits.

          “Environmental Permit” shall mean any permit, license, approval, registration, notification,
exemption, consent or other authorization required by or from a Governmental Authority under
Environmental Law.

          “Equipment” shall have the meaning assigned to such term in the Security Agreement.

          “Equity Interest” shall mean, with respect to any person, any and all shares, interests,
participations or other equivalents, including membership interests (however designated, whether
voting or nonvoting), of equity of such person, including, if such person is a partnership,
partnership interests (whether general or limited) and any other interest or participation that
confers on a person the right to receive a share of the profits and losses of, or distributions of
property of, such partnership, whether outstanding on the Original Closing Date or issued after the
Original Closing Date, but excluding debt securities convertible or exchangeable into such equity.

          “Equity Issuance” shall mean, without duplication, (i) any issuance or sale by Borrower after
the Original Closing Date of any Equity Interests in Borrower (including any Equity Interests
issued upon exercise of any warrant or option) or any warrants or options to purchase Equity
Interests or (ii) any contribution to the capital of Borrower; provided, however, that an Equity
Issuance shall not include (v) the issuance by the Borrower of the netASPx Seller Convertible
Preferred Stock or the issuance of common stock upon conversion of the netASPx Seller Convertible
Preferred Stock, (w) any issuance of common stock of Borrower to the extent such Net Cash Proceeds
are used to redeem netASPx Seller Convertible Preferred Stock, (x) any Debt Issuance, (y) any such
sale or issuance by Borrower of its Equity Interests (including its Equity Interests issued upon
exercise of any warrant or option or warrants or options to purchase its Equity Interests but
excluding Disqualified Capital Stock), in each case, to directors, officers or employees of any
Company pursuant to one or more stock option plans or agreements approved by the Board of Directors
of the Company or (z) any Excluded Issuance.

          “ERISA” shall mean the Employee Retirement Income Security Act of 1974, as the same may be
amended from time to time.

-15-

 

          “ERISA Affiliate” shall mean, with respect to any person, any trade or business (whether or
not incorporated) that, together with such person, is treated as a single employer under Section
414 of the Code.

          “ERISA Event” shall mean (a) any “reportable event,” as defined in Section 4043 of ERISA or
the regulations issued thereunder, with respect to a Plan (other than an event for which the 30-day
notice period is waived by regulation); (b) the existence with respect to any Plan of an
“accumulated funding deficiency” (as defined in Section 412 of the Code or Section 302 of ERISA),
whether or not waived; (c) the failure to make by its due date a required installment under Section
412(m) of the Code with respect to any Plan or the failure to make any required contribution to a
Multiemployer Plan; (d) the filing pursuant to Section 412(d) of the Code or Section 303(d) of
ERISA of an application for a waiver of the minimum funding standard with respect to any Plan; (e)
the incurrence by any Company or any of its ERISA Affiliates of any liability under Title IV of
ERISA with respect to the termination of any Plan; (f) the receipt by any Company or any of its
ERISA Affiliates from the PBGC or a plan administrator of any notice relating to the intention to
terminate any Plan or Plans or to appoint a trustee to administer any Plan, or the occurrence of
any event or condition which could reasonably be expected to constitute grounds under ERISA for the
termination of, or the appointment of a trustee to administer, any Plan; (g) the incurrence by any
Company or any of its ERISA Affiliates of any liability with respect to the withdrawal from any
Plan or Multiemployer Plan; (h) the receipt by any Company or its ERISA Affiliates of any notice,
concerning the imposition of Withdrawal Liability or a determination that a Multiemployer Plan is,
or is expected to be, insolvent or in reorganization, within the meaning of Title IV of ERISA; (i)
the “substantial cessation of operations” within the meaning of Section 4062(e) of ERISA with
respect to a Plan; (j) the making of any amendment to any Plan which could result in the imposition
of a lien or the posting of a bond or other security; and (k) the occurrence of a nonexempt
prohibited transaction (within the meaning of Section 4975 of the Code or Section 406 of ERISA)
which could reasonably be expected to result in liability to any Company.

          “Event of Default” shall have the meaning assigned to such term in Section 8.01.

          “Excess Amount” shall have the meaning assigned to such term in Section 2.10(h).

          “Excess Cash Flow” shall mean, for any Excess Cash Flow Period, Consolidated EBITDA for such
Excess Cash Flow Period, minus, without duplication:

     (a) Debt Service for such Excess Cash Flow Period;

     (b) any prepayments of Term Loans, and any prepayments of Revolving Loans to the extent
accompanied by corresponding permanent reductions in the Revolving Commitments, during such
Excess Cash Flow Period, in each case other than (i) any voluntary prepayments and (ii)
amounts already reflected in Debt Service; 

     (c) Capital Expenditures during such Excess Cash Flow Period (excluding Capital
Expenditures made in such Excess Cash Flow Period where a certificate in the form
contemplated by the following clause (d) was previously delivered) that are paid in cash;

     (d) Capital Expenditures that Borrower or any of its Subsidiaries shall, during such
Excess Cash Flow Period, become obligated to make but that are not made during such Excess
Cash Flow Period; provided that Borrower shall deliver a certificate to the Administrative
Agent not later than 90 days after the end of such Excess Cash Flow Period, signed by a
Responsible

-16-

 

Officer of Borrower and certifying that such Capital Expenditures will be made in the
following Excess Cash Flow Period;

     (e) the aggregate amount of expenditures made in cash during such period pursuant to
Sections 6.04(e) and (i) (other than investments made with Excluded
Issuances);

     (f) taxes of Borrower and its Subsidiaries that were paid in cash during such Excess
Cash Flow Period or will be paid within six months after the end of such Excess Cash Flow
Period and for which reserves have been established;

     (g) the absolute value of the difference, if negative, of the amount of Net Working
Capital at the end of the prior Excess Cash Flow Period (or the beginning of the Excess Cash
Flow Period in the case of the first Excess Cash Flow Period) over the amount of Net Working
Capital at the end of such Excess Cash Flow Period;

     (h) losses excluded from the calculation of Consolidated Net Income by operation of
clause (c) or (h) of the definition thereof that are paid in cash during such Excess Cash
Flow Period;

     (i) to the extent added to determine Consolidated EBITDA, all items that did not result
from a cash payment to Borrower or any of its Subsidiaries on a consolidated basis during
such Excess Cash Flow Period; and

     (j) the aggregate amount of Permitted Acquisitions (including, without limitation, the
netASPx Acquisition) made in cash during such period pursuant to Section 6.07(e);

provided that any amount deducted pursuant of any of the foregoing clauses that will be paid after
the close of such Excess Cash Flow Period shall not be deducted again in a subsequent Excess Cash
Flow Period; plus, without duplication:

     (i) the difference, if positive, of the amount of Net Working Capital at the end of the
prior Excess Cash Flow Period (or the beginning of the Excess Cash Flow Period in the case
of the first Excess Cash Flow Period) over the amount of Net Working Capital at the end of
such Excess Cash Flow Period;

     (ii) all proceeds received during such Excess Cash Flow Period of any Indebtedness to
the extent used to finance any Capital Expenditure or Permitted Acquisition (including,
without limitation, the netASPx Acquisition);

     (iii) to the extent any permitted Capital Expenditures referred to in clause
(d) above do not occur in the Excess Cash Flow Period specified in the certificate of
Borrower provided pursuant to clause (d) above, such amounts of Capital Expenditures
that were not so made in the Excess Cash Flow Period specified in such certificates;

     (iv) any return on investments received in cash (other than from a Subsidiary) during
such period, which investments were made pursuant to Section 6.04(e) or (i)
(other than investments made from Excluded Issuances);

-17-

 

     (v) income or gain excluded from the calculation of Consolidated Net Income by
operation of clause (c) or (h) of the definition thereof that is realized in cash during
such Excess Cash Flow Period (except to the extent such gain is subject to Section
2.10(c), (d), (e) or (f));

     (vi) if deducted in the computation of Consolidated EBITDA, interest income; and

     (vii) to the extent subtracted in determining Consolidated EBITDA, all items that did
not result from a cash payment by Borrower or any of its Subsidiaries on a consolidated
basis during such Excess Cash Flow Period.

          “Excess Cash Flow Period” shall mean (i) the period taken as one accounting period from August
1, 2007 and ending on July 31, 2008 and (ii) each fiscal year of Borrower thereafter.

          “Exchange Act” shall mean the Securities Exchange Act of 1934, as amended.

          “Excluded Issuance” shall mean an issuance and sale of Qualified Capital Stock of Borrower, to
the extent such Qualified Capital Stock is used, or the Net Cash Proceeds thereof shall be, within
45 days of the consummation of such issuance and sale, used, without duplication, to finance
Capital Expenditures or one or more Permitted Acquisitions.

          “Excluded Taxes” shall mean, with respect to the Administrative Agent, any Lender, the Issuing
Bank or any other recipient of any payment to be made by or on account of any obligation of
Borrower hereunder, (a) taxes imposed on or measured by its overall net income (however
denominated), franchise taxes imposed on it (in lieu of net income taxes) and branch profits taxes
imposed on it, by a jurisdiction (or any political subdivision thereof) as a result of the
recipient being organized or having its principal office or, in the case of any Lender, its
applicable lending office in such jurisdiction and (b) in the case of a Foreign Lender, any U.S.
federal withholding tax that (i) is imposed on amounts payable to such Foreign Lender at the time
such Foreign Lender becomes a party hereto (or designates a new lending office), except (x) to the
extent that such Foreign Lender (or its assignor, if any) was entitled, at the time of designation
of a new lending office (or assignment), to receive additional amounts from Borrower with respect
to such withholding tax pursuant to Section 2.15(a) or (y) if such Foreign Lender is an
assignee pursuant to a request by Borrower under Section 2.16; provided that this subclause
(b)(i) shall not apply to any Tax imposed on a Lender in connection with an interest or
participation in any Loan or other obligation that such Lender was required to acquire pursuant to
Section 2.14(d), or (ii) is attributable to such Foreign Lender’s failure to
comply with Section 2.15(e).

          “Executive Order” shall have the meaning assigned to such term in Section 3.21.

          “Existing Lenders” shall have the meaning assigned to such term in the recitals hereto.

          “Existing Lien” shall have the meaning assigned to such term in Section 6.02(c).

          “Existing Revolving Loans” shall have the meaning assigned to such term in the recitals
hereto.

          “Existing Term Loan Lender” shall have the meaning given to such term in Section 2.01.

          “Federal Funds Effective Rate” shall mean, for any day, the weighted average of the rates on
overnight federal funds transactions with members of the Federal Reserve System of the United

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States arranged by federal funds brokers, as published on the next succeeding Business Day by
the Federal Reserve Bank of New York, or, if such rate is not so published for any day that is a
Business Day, the average of the quotations for the day for such transactions received by the
Administrative Agent from three federal funds brokers of recognized standing selected by it.

          “Fees” shall mean the Revolving Commitment Fee, the Administrative Agent Fee, the LC
Participation Fees and the Fronting Fees.

          “Final Maturity Date” shall mean the latest of the Revolving Maturity Date, the Term Loan
Maturity Date and any Incremental Term Loan Maturity Date applicable to existing Incremental Term
Loans, as of any date of determination.

          “Financial Officer” of any person shall mean the chief financial officer, principal accounting
officer, treasurer or controller of such person.

          “FIRREA” shall mean the Federal Institutions Reform, Recovery and Enforcement Act of 1989, as
amended.

          “Foreign Lender” shall mean any Lender that is not, for United States federal income tax
purposes, (i) an individual who is a citizen or resident of the United States, (ii) a corporation,
partnership or other entity treated as a corporation or partnership created or organized in or
under the laws of the United States, or any political subdivision thereof, (iii) an estate whose
income is subject to U.S. federal income taxation regardless of its source or (iv) a trust if a
court within the United States is able to exercise primary supervision over the administration of
such trust and one or more United States persons have the authority to control all substantial
decisions of such trust.

          “Foreign Plan” shall mean any employee benefit plan, program, policy, arrangement or agreement
maintained or contributed to by any Company with respect to employees employed outside the United
States.

          “Foreign Subsidiary” shall mean a Subsidiary that is organized under the laws of a
jurisdiction other than the United States or any state thereof or the District of Columbia.

          “Fronting Fee” shall have the meaning assigned to such term in Section 2.05(c).

          “Fund” shall mean any person that is (or will be) engaged in making, purchasing, holding or
otherwise investing in commercial loans and similar extensions of credit in the ordinary course of
its business.

          “GAAP” shall mean generally accepted accounting principles in the United States applied on a
consistent basis.

          “Governmental Authority” shall mean the government of the United States of America or any
other nation, or of any political subdivision thereof, whether state, provincial or local, and any
agency, authority, instrumentality, regulatory body, court, central bank or other entity exercising
executive, legislative, judicial, taxing, regulatory or administrative powers or functions of or
pertaining to government (including any supra-national bodies such as the European Union or the
European Central Bank).

          “Governmental Real Property Disclosure Requirements” shall mean any Requirement of Law of any
Governmental Authority requiring notification of the buyer, lessee, mortgagee, assignee or

-19-

 

other transferee of any Real Property, facility, establishment or business, or notification,
registration or filing to or with any Governmental Authority, in connection with the sale, lease,
mortgage, assignment or other transfer (including any transfer of control) of any Real Property,
facility, establishment or business, of the actual or threatened presence or Release in or into the
Environment, or the use, disposal or handling of Hazardous Material on, at, under or near the Real
Property, facility, establishment or business to be sold, leased, mortgaged, assigned or
transferred.

          “Guaranteed Obligations” shall have the meaning assigned to such term in Section 7.01.

          “Guarantees” shall mean the guarantees issued pursuant to Article VII by the
Subsidiary Guarantors.

          “Guarantors” shall mean the Subsidiary Guarantors.

          “Hazardous Materials” shall mean the following: hazardous substances; hazardous wastes;
polychlorinated biphenyls (“PCBs”) or any substance or compound containing PCBs; asbestos or any
asbestos-containing materials in any form or condition; radon or any other radioactive materials
including any source, special nuclear or by-product material; petroleum, crude oil or any fraction
thereof; and any other pollutant or contaminant or chemicals, wastes, materials, compounds,
constituents or substances, subject to regulation or which can give rise to liability under any
Environmental Laws.

          “Hedging Agreement” shall mean any swap, cap, collar, forward purchase or similar agreements
or arrangements dealing with interest rates, currency exchange rates or commodity prices, either
generally or under specific contingencies.

          “Hedging Obligations” shall mean obligations under or with respect to Hedging Agreements.

          “Increase Joinder” shall have the meaning assigned to such term in Section 2.18(c).

          “Incremental Term Loan” shall have the meaning assigned to such term in Section
2.18(a).

          “Incremental Term Loan Commitment” shall have the meaning assigned to such term in Section
2.18(a).

          “Incremental Term Loan Maturity Date” shall have the meaning assigned to such term in
Section 2.18(a).

          “Indebtedness” of any person shall mean, without duplication, (a) all obligations of such
person for borrowed money or advances; (b) all obligations of such person evidenced by bonds,
debentures, notes or similar instruments; (c) all obligations of such person upon which interest
charges are customarily paid or accrued; (d) all obligations of such person under conditional sale
or other title retention agreements relating to property purchased by such person; (e) all
obligations of such person issued or assumed as the deferred purchase price of property or services
(excluding trade accounts payable and accrued obligations (x) incurred in the ordinary course of
business on normal trade terms and not overdue by more than 120 days or (y) that are listed on
Schedule 1.01(c)); (f) all Indebtedness of others secured by any Lien on property owned or
acquired by such person, whether or not the obligations secured thereby have been assumed, but
limited to the fair market value of such property; (g) all Capital Lease Obligations,

-20-

 

Purchase Money Obligations and synthetic lease obligations of such person; (h) all
Hedging Obligations to the extent required to be reflected on a balance sheet of such person; (i)
all Attributable Indebtedness of such person; (j) all obligations of such person for the
reimbursement of any obligor in respect of letters of credit, letters of guaranty, bankers’
acceptances and similar credit transactions; and (k) all Contingent Obligations of such person in
respect of Indebtedness or obligations of others of the kinds referred to in clauses (a) through
(j) above. The Indebtedness of any person shall include the Indebtedness of any other entity
(including any partnership in which such person is a general partner) to the extent such person is
liable therefor as a result of such person’s ownership interest in or other relationship with such
entity, except (other than in the case of general partner liability) to the extent that terms of
such Indebtedness expressly provide that such person is not liable therefor.

          “Indemnified Taxes” shall mean all Taxes other than Excluded Taxes.

          “Indemnitee” shall have the meaning assigned to such term in Section 10.03(b).

          “Information” shall have the meaning assigned to such term in Section 10.12.

          “Insurance Policies” shall mean the insurance policies and coverages required to be maintained
by each Loan Party which is an owner of Mortgaged Property with respect to the applicable Mortgaged
Property pursuant to Section 5.04 and all renewals and extensions thereof.

          “Insurance Requirements” shall mean, collectively, all provisions of the Insurance Policies,
all requirements of the issuer of any of the Insurance Policies and all orders, rules, regulations
and any other requirements of the National Board of Fire Underwriters (or any other body exercising
similar functions) binding upon each Loan Party which is an owner of Mortgaged Property and
applicable to the Mortgaged Property or any use or condition thereof.

          “Intellectual Property” shall have the meaning assigned to such term in Section
3.06(a).

          “Intercompany Note” shall mean the promissory note dated as of the Effective Date,
substantially in the form of Exhibit O.

          “Interest Election Request” shall mean a request by Borrower to convert or continue a
Revolving Borrowing or Term Borrowing in accordance with Section 2.08(b), substantially in
the form of Exhibit E (or, if delivered prior to the Effective Date, Exhibit E to the
Original Credit Agreement).

          “Interest Payment Date” shall mean (a) with respect to any ABR Loan, the first Business Day of
August, November, February and May to occur during any period in which such Loan is outstanding,
(b) with respect to any LIBOR Loan, the last day of the Interest Period applicable to the Borrowing
of which such Loan is a part and, in the case of a LIBOR Loan with an Interest Period of more than
three months’ duration, each day prior to the last day of such Interest Period that occurs at
intervals of three months’ duration after the first day of such Interest Period, (c) with respect
to any Revolving Loan, the Revolving Maturity Date or such earlier date on which the Revolving
Commitments are terminated, (d) with respect to any Term Loan or Incremental Term Loan, the Term
Loan Maturity Date or an Incremental Term Loan Maturity Date, as the case may be.

          “Interest Period” shall mean, with respect to any LIBOR Borrowing, the period commencing on
the date of such Borrowing and ending on the numerically corresponding day in the calendar month
that is one, two, three or six months (or nine or twelve months if agreed to by all affected
Lenders) thereafter, as Borrower may elect; provided that (a) if any Interest Period would end on a
day other than a

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Business Day, such Interest Period shall be extended to the next succeeding Business Day
unless such next succeeding Business Day would fall in the next calendar month, in which case such
Interest Period shall end on the next preceding Business Day, and (b) any Interest Period that
commences on the last Business Day of a calendar month (or on a day for which there is no
numerically corresponding day in the last calendar month of such Interest Period) shall end on the
last Business Day of the last calendar month of such Interest Period. For purposes hereof, the
date of a Borrowing initially shall be the date on which such Borrowing is made and thereafter
shall be the effective date of the most recent conversion or continuation of such Borrowing.

          “Investments” shall have the meaning assigned to such term in Section 6.04.

          “Issuing Bank” shall mean, as the context may require, (a) Canadian Imperial Bank of Commerce,
acting through its New York agency, in its capacity as issuer of Letters of Credit issued by it;
(b) any other Lender that may become an Issuing Bank pursuant to Sections 2.17(j) and
(k) in its capacity as issuer of Letters of Credit issued by such Lender; or (c)
collectively, all of the foregoing.

          “Joinder Agreement” shall mean a joinder agreement substantially in the form of Exhibit
F (or, if delivered prior to the Effective Date, Exhibit F to the Original Credit Agreement) .

          “Landlord Access Agreement” shall mean a Landlord Access Agreement, substantially in the form
of Exhibit G (or, if delivered prior to the Effective Date, Exhibit G to the Original
Credit Agreement), or such other form as may reasonably be acceptable to the Administrative Agent.

          “LC Commitment” shall mean the commitment of the Issuing Bank to issue Letters of Credit
pursuant to Section 2.17. The amount of the LC Commitment shall initially be $2.5 million,
but in no event exceed the Revolving Commitment.

          “LC Disbursement” shall mean a payment or disbursement made by the Issuing Bank pursuant to a
drawing under a Letter of Credit.

          “LC Exposure” shall mean at any time the sum of (a) the aggregate undrawn amount of all
outstanding Letters of Credit at such time plus (b) the aggregate principal amount of all
Reimbursement Obligations outstanding at such time. The LC Exposure of any Revolving Lender at any
time shall mean its Pro Rata Percentage of the aggregate LC Exposure at such time.

          “LC Participation Fee” shall have the meaning assigned to such term in Section
2.05(c).

          “LC Request” shall mean a request by Borrower in accordance with the terms of Section
2.17(b) and substantially in the form of Exhibit H (or, if delivered prior to the
Effective Date, Exhibit H to the Original Credit Agreement), or such other form as shall be
approved by the Administrative Agent.

          “Leases” shall mean any and all leases, subleases, tenancies, options, concession agreements,
rental agreements, occupancy agreements, franchise agreements, access agreements and any other
agreements (including all amendments, extensions, replacements, renewals, modifications and/or
guarantees thereof), whether or not of record and whether now in existence or hereafter entered
into, affecting the use or occupancy of all or any portion of any Real Property.

          “Lender Addendum” shall mean (i) with respect to any Lender on the Original Closing Date, a
lender addendum in the form of Exhibit I to the Original Credit Agreement, executed and
delivered

-22-

 

by such Lender on the Original Closing Date as provided in Section 10.15 of the Original
Credit Agreement and (ii) with respect to any Lender of Additional Term Loans on the Effective
Date, a lender addendum in the form of Exhibit I, to be executed and delivered by such
Lender on the Effective Date as provided in Section 10.15.

          “Lenders” shall mean the financial institutions that have become a party hereto pursuant to a
Lender Addendum (including, without limitation, the Existing Lenders) and any financial institution
that has become a party hereto pursuant to an Assignment and Assumption, other than, in each case,
any such financial institution that has ceased to be a party hereto pursuant to an Assignment and
Assumption.

          “Letter of Credit” shall mean any (i) Standby Letter of Credit and (ii) Commercial Letter of
Credit, in each case, issued or to be issued by an Issuing Bank for the account of Borrower
pursuant to Section 2.17.

          “Letter of Credit Expiration Date” shall mean the date which is fifteen days prior to the
Revolving Maturity Date.

          “LIBOR Base Rate” shall mean with respect to each day during each Interest Period pertaining
to a LIBOR Loan, the rate per annum determined on the basis of the rate for deposits in Dollars for
a period equal to such Interest Period appearing on Reuters Screen LIBOR01 Page as of 11:00 A.M.,
London time, two (2) Business Days prior to the beginning of such Interest Period (as specified in
the applicable Borrowing Request); provided that in the event that such rate does not appear on
Reuters Screen LIBOR01 Page (or otherwise on such screen), the “LIBOR Base Rate” shall be
determined by reference to such other comparable publicly available service for displaying LIBOR
rates as may be selected by the Administrative Agent or, in the absence of such availability, by
reference to the rate at which the Administrative Agent is offered Dollar deposits of comparable
amounts at or about 10:00 A.M., New York City time, as applicable, two (2) Business Days prior to
the beginning of such Interest Period in the London interbank market where its LIBOR and foreign
currency and exchange operations are then being conducted for delivery on the first day of such
Interest Period for the number of days comprised therein.

          “LIBOR Borrowing” shall mean a Borrowing comprised of LIBOR Loans.

          “LIBOR Loan” shall mean any LIBOR Revolving Loan or LIBOR Term Loan.

          “LIBOR Rate” shall mean with respect to each day during each Interest Period pertaining to a
LIBOR Loan, a rate per annum determined for such day in accordance with the following formula
(rounded upward to the nearest 1/100th of 1%):

LIBOR Base Rate

 

1.00 — LIBOR Reserve Requirements

          “LIBOR Reserve Requirements” shall mean for any day as applied to a LIBOR Loan, the aggregate
(without duplication) of the maximum rates (expressed as a decimal fraction) of reserve
requirements in effect on such day (including basic, supplemental, marginal and emergency reserves)
under any regulations of the Board or other Governmental Authority having jurisdiction with respect
thereto dealing with reserve requirements prescribed for eurocurrency funding (currently referred
to as “Eurocurrency liabilities” in Regulation D of the Board) maintained by a member bank of the
Federal Reserve System.

-23-

 

          “LIBOR Revolving Borrowing” shall mean a Borrowing comprised of LIBOR Revolving Loans.

          “LIBOR Revolving Loan” shall mean any Revolving Loan bearing interest at a rate determined by
reference to the LIBOR Rate in accordance with the provisions of Article II.

          “LIBOR Term Borrowing” shall mean a Borrowing comprised of LIBOR Term Loans.

          “LIBOR Term Loan” shall mean any Term Loan bearing interest at a rate determined by reference
to the LIBOR Rate in accordance with the provisions of Article II.

          “Lien” shall mean, with respect to any property, (a) any mortgage, deed of trust, lien,
pledge, encumbrance, claim, charge, assignment, hypothecation, security interest or encumbrance of
any kind or any arrangement to provide priority or preference or any filing of any financing
statement under the UCC or any other similar notice of lien under any similar notice or recording
statute of any Governmental Authority, including any easement, right-of-way or other encumbrance on
title to Real Property, in each of the foregoing cases whether voluntary or imposed by law, and any
agreement to give any of the foregoing; (b) the interest of a vendor or a lessor under any
conditional sale agreement, capital lease or title retention agreement (or any financing lease
having substantially the same economic effect as any of the foregoing) relating to such property;
and (c) in the case of securities, any purchase option, call or similar right of a third party with
respect to such securities.

          “Loan Documents” shall mean this Agreement (including (i) the Original Credit Agreement, as
amended and restated hereby, and (ii) to the extent relating to any action, event, representation,
warranty or covenant occurring, made or applying prior to the Effective Date, the Original Credit
Agreement prior to giving effect hereto), the Amendment Agreement, the Letters of Credit, the Notes
(if any), and the Security Documents.

          “Loan Parties” shall mean Borrower and the Subsidiary Guarantors.

          “Loans” shall mean, as the context may require, a Revolving Loan or a Term Loan (and shall
include any Loans contemplated by Section 2.18).

          “Margin Stock” shall have the meaning assigned to such term in Regulation U.

          “Material Adverse Effect” shall mean (a) a material adverse effect on the business, property,
results of operations, prospects or condition, financial or otherwise, or material agreements of
Borrower and its Subsidiaries, taken as a whole; (b) material impairment of the ability of the Loan
Parties to fully and timely perform any of their obligations under any Loan Document; (c) material
impairment of the material rights of or benefits or remedies available to the Lenders or the
Collateral Agent under any Loan Document; or (d) a material adverse effect on the Collateral or the
Liens on the Collateral in favor of the Collateral Agent (for its benefit and for the benefit of
the other Secured Parties) or the priority of such Liens.

          “Material Agreement” shall mean, collectively, (i) any contract or other arrangement to which
Borrower or any of its Subsidiaries is a party (other than the Credit Documents) for which breach,
non-performance, cancellation or failure to renew could reasonably be expected to have a Material
Adverse Effect and (ii) any agreement or instrument evidencing or governing Indebtedness or the
obligation to make payments in excess of $1,000,000.

-24-

 

          “Maximum Rate” shall have the meaning assigned to such term in Section 10.14.

          “Merger Sub” shall mean NS Acquisition Corp., a Delaware corporation.

          “Mortgage” shall mean an agreement, including, but not limited to, a mortgage, deed of trust
or any other document, creating and evidencing a Lien on a Mortgaged Property, which shall be in a
form reasonably satisfactory to the Collateral Agent.

          “Mortgaged Property” shall mean each Real Property, if any, which shall be subject to a
Mortgage delivered after the Effective Date pursuant to Section 5.11(c).

          “Multiemployer Plan” shall mean a multiemployer plan within the meaning of Section 4001(a)(3)
or Section 3(37) of ERISA (a) to which any Company or any ERISA Affiliate is then making or
accruing an obligation to make contributions; (b) to which any Company or any ERISA Affiliate has
within the preceding five plan years made contributions; or (c) with respect to which any Company
could incur liability.

          “netASPx Acquisition” shall have the meaning assigned to such term in the recitals hereto.

          “netASPx Acquired Business” shall have the meaning assigned to such term in the recitals
hereto.

          “netASPx Acquisition Agreement” shall have the meaning assigned to such term in the recitals
hereto.

          “netASPx Acquisition Documents” shall mean the collective reference to the netASPx Acquisition
Agreement and the other documents listed on Schedule 3.22.

          “netASPx LLC” shall have the meaning assigned to such term in the recitals hereto.

          “netASPx Seller Convertible Preferred Stock” shall mean the Series A Convertible Preferred
Stock of Borrower issued to the stockholders of netASPx in connection with the netASPx Acquisition
having an initial liquidation preference not to exceed $25.0 million and containing such other
terms as may be satisfactory in form and substance to the Administrative Agent.

          “netASPx Transactions” shall mean the consummation of the netASPx Acquisition pursuant to the
netASPx Acquisition Documents and the borrowing of the Additional Term Loans to fund the netASPx
Acquisition.

          “Net Cash Proceeds” shall mean:

     (a) with respect to any Asset Sale (other than any issuance or sale of Equity
Interests), the cash proceeds received by Borrower or any of its Subsidiaries (including
cash proceeds subsequently received (as and when received by Borrower or any of its
Subsidiaries) in respect of non-cash consideration initially received) net of (i) selling
expenses (including reasonable brokers’ fees or commissions, legal, accounting and other
professional and transactional fees, transfer and similar taxes and Borrower’s good faith
estimate of income taxes paid or payable in connection with such sale); (ii) amounts
provided as a reserve, in accordance with GAAP, against (x) any liabilities under any
indemnification obligations associated with such Asset Sale or

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(y) any other liabilities retained by Borrower or any of its Subsidiaries associated
with the properties sold in such Asset Sale, including Taxes (provided that, to the extent
and at the time any such amounts are released from such reserve, such amounts shall
constitute Net Cash Proceeds); (iii) Borrower’s good faith estimate of payments required to
be made with respect to unassumed liabilities relating to the properties sold within 90 days
of such Asset Sale (provided that, to the extent such cash proceeds are not used to make
payments in respect of such unassumed liabilities within 90 days of such Asset Sale, such
cash proceeds shall constitute Net Cash Proceeds); and (iv) the principal amount, premium or
penalty, if any, interest and other amounts on any Indebtedness for borrowed money which is
secured by a Lien on the properties sold in such Asset Sale (so long as such Lien was
permitted to encumber such properties under the Loan Documents at the time of such sale) and
which is repaid with such proceeds (other than any such Indebtedness assumed by the
purchaser of such properties);

     (b) with respect to any Debt Issuance, any Equity Issuance or any other issuance or
sale of Equity Interests by Borrower or any of its Subsidiaries, the cash proceeds thereof,
net of customary fees, commissions, costs and other expenses incurred in connection
therewith; and

     (c) with respect to any Casualty Event, the cash insurance proceeds, condemnation
awards and other compensation received in respect thereof, net of all reasonable Taxes,
costs and expenses incurred in connection with the collection of such proceeds, awards or
other compensation in respect of such Casualty Event.

          “Net Working Capital” shall mean, at any time, Consolidated Current Assets at such time minus
Consolidated Current Liabilities at such time.

          “Non-Guarantor Subsidiary” shall mean each Subsidiary that is not a Subsidiary Guarantor.

          “Notes” shall mean any notes evidencing the Term Loans or Revolving Loans issued pursuant to
this Agreement, if any, substantially in the form of Exhibit J-1 or J-2.

          “Obligations” shall mean (a) obligations of Borrower and the other Loan Parties from time to
time arising under or in respect of the due and punctual payment of (i) the principal of and
premium, if any, and interest (including interest accruing during the pendency of any bankruptcy,
insolvency, receivership or other similar proceeding, regardless of whether allowed or allowable in
such proceeding) on the Loans, when and as due, whether at maturity, by acceleration, upon one or
more dates set for prepayment or otherwise, (ii) each payment required to be made by Borrower and
the other Loan Parties under this Agreement in respect of any Letter of Credit, when and as due,
including payments in respect of Reimbursement Obligations, interest thereon and obligations to
provide cash collateral and (iii) all other monetary obligations, including fees, costs, expenses
and indemnities, whether primary, secondary, direct, contingent, fixed or otherwise (including
monetary obligations incurred during the pendency of any bankruptcy, insolvency, receivership or
other similar proceeding, regardless of whether allowed or allowable in such proceeding), of
Borrower and the other Loan Parties under this Agreement and the other Loan Documents, and (b) the
due and punctual performance of all covenants, agreements, obligations and liabilities of Borrower
and the other Loan Parties under or pursuant to this Agreement and the other Loan Documents.

          “OFAC” shall have the meaning assigned to such term in Section 3.21.

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          “Officers’ Certificate” shall mean a certificate executed by the chief executive officer or
the president and one of the Financial Officers of Borrower and (if applicable) a Responsible
Officer of the netASPx Acquired Business and the Specified Businesses, in each case, in his or her
official (and not individual) capacity.

          “Organizational Documents” shall mean, with respect to any person, (i) in the case of any
corporation, the certificate of incorporation and by-laws (or similar documents) of such person,
(ii) in the case of any limited liability company, the certificate of formation and operating
agreement (or similar documents) of such person, (iii) in the case of any limited partnership, the
certificate of formation and limited partnership agreement (or similar documents) of such person,
(iv) in the case of any general partnership, the partnership agreement (or similar document) of
such person and (v) in any other case, the functional equivalent of the foregoing.

          “Original Closing Date” shall mean June 8, 2007, the date of the initial extension of credit
under the Original Credit Agreement.

          “Original Credit Agreement” shall have the meaning assigned to such term in the recitals
hereto.

          “Original Loan Documents” shall mean the Original Credit Agreement, the Letters of Credit, the
Notes (if any) and the Original Security Documents.

          “Original Refinancing” shall mean the repayment in full and the termination of any commitment
to make extensions of credit under all of the outstanding indebtedness of Borrower or any of its
Subsidiaries listed on Schedule 1.01(a) to the Original Credit Agreement, on the Original
Closing Date.

          “Original Security Documents” shall mean the Security Documents delivered pursuant to the
Original Credit Agreement.

          “Original Term Loans” shall have the meaning assigned to such term in the recitals hereto.

          “Original Term Loan Commitment” shall mean, with respect to each Lender, the commitment, if
any, of such Lender to make a Term Loan under the Original Credit Agreement on the Original Closing
Date in the amount set forth on Schedule I to the Lender Addendum executed and delivered by such
Lender. The initial aggregate amount of the Lenders’ Original Term Loan Commitments was $90.0
million.

          “Original Transactions” shall mean, collectively, the transactions that occurred on or prior
to the Original Closing Date pursuant to the Original Transaction Documents, including (a) the
execution, delivery and performance of the Original Loan Documents and the initial borrowings
hereunder; (b) the Original Refinancing and (c) the payment of all fees and expenses paid or to be
paid on or prior to the Original Closing Date and owing in connection with the foregoing.

          “Original Transaction Documents” shall mean the Original Loan Documents.

          “Other Taxes” shall mean all present or future stamp or documentary taxes or any other excise
or property taxes, charges or similar levies arising from any payment made hereunder or under any

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other Loan Document or from the execution, delivery or enforcement of, or otherwise with
respect to, this Agreement or any other Loan Document.

          “Participant” shall have the meaning assigned to such term in Section 10.04(d).

          “Participant Register” shall have the meaning assigned to such term in Section
10.04(d).

          “Patriot Act” shall have the meaning assigned to such term in Section 4.01(m).

          “PBGC” shall mean the Pension Benefit Guaranty Corporation referred to and defined in ERISA.

          “Perfection Certificate” shall mean a certificate in the form of Exhibit K-1 or any
other form approved by the Collateral Agent, as the same shall be supplemented from time to time by
a Perfection Certificate Supplement or otherwise.

          “Perfection Certificate Supplement” shall mean a certificate supplement in the form of
Exhibit K-2 or any other form approved by the Collateral Agent.

          “Permitted Acquisition” shall mean any transaction for the (a) acquisition of all or
substantially all of the property of any person, or of any business or division of any person; or
(b) acquisition (including by merger or consolidation) of the Equity Interests of any person that
becomes a Subsidiary after giving effect to such transaction; provided that each of the following
conditions shall be met:

     (i) no Default then exists or would result therefrom;

     (ii) after giving effect to such transaction on a Pro Forma Basis, (A) Borrower shall
be in compliance with all covenants set forth in Sections 6.10(a) and (b) as
of the most recent Test Period (assuming (x) for purposes of Section 6.10, that such
transaction, and all other Permitted Acquisitions consummated since the first day of the
relevant Test Period for each of the financial covenants set forth in Section 6.10
ending on or prior to the date of such transaction, had occurred on the first day of such
relevant Test Period and (y) if such transaction is to be consummated prior to the last day
of the first Test Period for which the covenants in Sections 6.10(a) and (b)
are required to be satisfied, the levels required for such first Test Period shall be deemed
to apply in determining compliance with such covenants for purposes of this clause (A)), and
(B) unless expressly approved by the Administrative Agent, the person or business to be
acquired shall have generated positive cash flow for the Test Period most recently ended
prior to the date of consummation of such acquisition;

     (iii) no Company shall, in connection with any such transaction, assume or remain
liable with respect to any Indebtedness or other liability (including any material tax or
ERISA liability) of the related seller or the business, person or properties acquired,
except (A) to the extent permitted under Section 6.01 and (B) obligations not
constituting Indebtedness incurred in the ordinary course of business and necessary or
desirable to the continued operation of the underlying properties, and any other such
liabilities or obligations not permitted to be assumed or otherwise supported by any Company
hereunder shall be paid in full or released as to the business, persons or properties being
so acquired on or before the consummation of such acquisition;

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     (iv) the person or business to be acquired shall be, or shall be engaged in, a business
of the type that Borrower and the Subsidiaries are permitted to be engaged in under
Section 6.15 and the property acquired in connection with any such transaction shall
be made subject to the Lien of the Security Documents and shall be free and clear of any
Liens, other than Permitted Collateral Liens;

     (v) the Board of Directors of the person to be acquired shall not have indicated
publicly its opposition to the consummation of such acquisition (which opposition has not
been publicly withdrawn);

     (vi) all transactions in connection therewith shall be consummated in accordance with
all applicable Requirements of Law;

     (vii) with respect to any transaction involving Acquisition Consideration of more than
$1.0 million, unless the Administrative Agent shall otherwise agree, Borrower shall have
provided the Administrative Agent and the Lenders with (A) historical financial statements
for the last three fiscal years (or, if less, the number of years since formation) of the
person or business to be acquired (audited if available without undue cost or delay) and
unaudited financial statements thereof for the most recent interim period which are
available, (B) reasonably detailed projections for the succeeding five years pertaining to
the person or business to be acquired and updated projections for Borrower after giving
effect to such transaction, (C) a reasonably detailed description of all material
information relating thereto and copies of all material documentation pertaining to such
transaction, and (D) all such other information and data relating to such transaction or the
person or business to be acquired as may be reasonably requested by the Administrative Agent
or the Required Lenders;

     (viii) at least 10 days prior to the proposed date of consummation of the transaction,
Borrower shall have delivered to the Agents and the Lenders an Officers’ Certificate
certifying that (A) such transaction complies with this definition (which shall have
attached thereto reasonably detailed backup data and calculations showing such compliance),
and (B) such transaction could not reasonably be expected to result in a Material Adverse
Effect; and

     (ix) the Acquisition Consideration (exclusive of any amounts financed by Excluded
Issuances or through the issuance of Qualified Equity Interests to one or more sellers in
such Permitted Acquisition) for such acquisition shall not exceed $45.0 million, and the
aggregate amount of the Acquisition Consideration (exclusive of any amounts financed by
Excluded Issuances or through the issuance of Qualified Equity Interests to one or more
sellers in such Permitted Acquisition) for all Permitted Acquisitions since the Original
Closing Date shall not exceed $90.0 million; provided that any Equity Interests constituting
all or a portion of such Acquisition Consideration shall not have a cash dividend
requirement on or prior to the Final Maturity Date.

          “Permitted Collateral Liens” shall mean (a) in the case of Collateral other than Mortgaged
Property, Permitted Liens and (b) in the case of Mortgaged Property, “Permitted Collateral Liens”
shall mean the Liens described in clauses (a), (b), (d), (e), (g) and (l) of Section 6.02;
provided, however, upon the date of delivery of each Mortgage under Section 5.11 or
5.12, Permitted Collateral Liens shall mean only those Liens identified as prior Liens
under the applicable Mortgage.

          “Permitted Liens” shall have the meaning assigned to such term in Section 6.02.

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          “Permitted Subordinated Indebtedness” shall mean Subordinated Indebtedness of the Borrower
that (i) shall not exceed the sum of (x) $75,000,000 in aggregate principal amount plus (y) all
capitalized or in-kind interest accrued thereon, (ii) does not have credit support from any person
that is not a Subsidiary Guarantor, (iii) requires no amortization payments and does not have a
scheduled maturity, in each case, prior the date that is 180 days following the Final Maturity
Date, (iv) has terms, including without limitation, subordination and related provisions,
satisfactory to the Administrative Agent and (v) is issued or incurred at a time when, after giving
effect to such issuance or incurrence on a Pro Forma Basis, the Borrower shall be in compliance
with all covenants set forth in Sections 6.10(a) and (b) as of the most recent Test
Period (assuming (x) for purposes of Section 6.10, that such transaction had occurred on
the first day of such relevant Test Period and (y) if such transaction is to be consummated prior
to the last day of the first Test Period for which the covenants in Sections 6.10(a) and
(b) are required to be satisfied, the levels required for such first Test Period shall be
deemed to apply in determining compliance with such covenants for purposes of this clause), in each
as evidenced by an Officers’ Certificate delivered to the Administrative Agent not less than ten
days (or such shorter period as shall be satisfactory to the Administrative Agent) prior to such
issuance or incurrence.

          “Permitted UK Datasite Buildout Indebtedness” shall have the meaning assigned to such term in
Section 6.01(e)(ii).

          “person” shall mean any natural person, corporation, limited liability company, trust, joint
venture, association, company, partnership, Governmental Authority or other entity.

          “Plan” shall mean any employee pension benefit plan (other than a Multiemployer Plan) subject
to the provisions of Title IV of ERISA or Section 412 of the Code or Section 302 of ERISA which is
maintained or contributed to by any Company or its ERISA Affiliate or with respect to which any
Company could incur liability (including under Section 4069 of ERISA).

          “Post-Increase Revolving Lenders” shall have the meaning assigned to such term in Section
2.18(d).

          “Pre-Increase Revolving Lenders” shall have the meaning assigned to such term in Section
2.18(d).

          “Preferred Stock” shall mean, with respect to any person, any and all preferred or preference
Equity Interests (however designated) of such person whether now outstanding or issued after the
Effective Date.

          “Pro Forma Basis” shall mean on a basis in accordance with GAAP and Regulation S-X and
otherwise reasonably satisfactory to the Administrative Agent.

          “Pro Rata Percentage” of any Revolving Lender at any time shall mean the percentage of the
total Revolving Commitments of all Revolving Lenders represented by such Lender’s Revolving
Commitment.

          “property” shall mean any right, title or interest in or to property or assets of any kind
whatsoever, whether real, personal or mixed and whether tangible or intangible and including Equity
Interests or other ownership interests of any person and whether now in existence or owned or
hereafter entered into or acquired, including all Real Property.

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          “Purchase Money Obligation” shall mean, for any person, the obligations of such person in
respect of Indebtedness (including Capital Lease Obligations) incurred for the purpose of financing
all or any part of the purchase price of any property (including Equity Interests of any person) or
the cost of installation, construction or improvement of any property and any refinancing thereof;
provided, however, that (i) such Indebtedness is incurred within one year after such acquisition,
installation, construction or improvement of such property by such person and (ii) the amount of
such Indebtedness does not exceed 100% of the cost of such acquisition, installation, construction
or improvement, as the case may be.

          “Qualified Capital Stock” of any person shall mean any Equity Interests of such person that
are not Disqualified Capital Stock.

          “Real Property” shall mean, collectively, all right, title and interest (including any
leasehold, mineral or other estate) in and to any and all parcels of or interests in real property
owned, leased or operated by any person, whether by lease, license or other means, together with,
in each case, all easements, hereditaments and appurtenances relating thereto, all improvements and
appurtenant fixtures and equipment, all general intangibles and contract rights and other property
and rights incidental to the ownership, lease or operation thereof.

          “Register” shall have the meaning assigned to such term in Section 10.04(c).

          “Regulation D” shall mean Regulation D of the Board as from time to time in effect and all
official rulings and interpretations thereunder or thereof.

          “Regulation S-X” shall mean Regulation S-X promulgated under the Securities Act.

          “Regulation T” shall mean Regulation T of the Board as from time to time in effect and all
official rulings and interpretations thereunder or thereof.

          “Regulation U” shall mean Regulation U of the Board as from time to time in effect and all
official rulings and interpretations thereunder or thereof.

          “Regulation X” shall mean Regulation X of the Board as from time to time in effect and all
official rulings and interpretations thereunder or thereof.

          “Reimbursement Obligations” shall mean Borrower’s obligations under Section 2.17(e) to
reimburse LC Disbursements.

          “Related Parties” shall mean, with respect to any person, such person’s Affiliates and the
partners, directors, officers, employees, agents and advisors of such person and of such person’s
Affiliates.

          “Release” shall mean any spilling, leaking, seepage, pumping, pouring, emitting, emptying,
discharging, injecting, escaping, leaching, dumping, disposing, depositing, dispersing, emanating
or migrating of any Hazardous Material in, into, onto or through the Environment.

          “Required Additional Term Lenders” shall mean Lenders having more than 50% of all Additional
Term Loan Commitments.

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          “Required Class Lenders” shall mean (i) with respect to Term Loans, Lenders having more than
50% of all Term Loans outstanding, and (ii) with respect to Revolving Loans, Required Revolving
Lenders.

          “Required Lenders” shall mean Lenders having more than 50% of the sum of all Loans
outstanding, LC Exposure and unused Revolving and Term Loan Commitments.

          “Required Revolving Lenders” shall mean Lenders having more than 50% of all Revolving
Commitments or, after the Revolving Commitments have terminated, more than 50% of all Revolving
Exposure.

          “Requirements of Law” shall mean, collectively, any and all requirements of any Governmental
Authority including any and all laws, judgments, orders, decrees, ordinances, rules, regulations,
statutes or case law.

          “Response” shall mean (a) “response” as such term is defined in CERCLA, 42 U.S.C. § 9601(24),
and (b) all other actions required by any Governmental Authority or voluntarily undertaken to (i)
clean up, remove, treat, abate or in any other way address any Hazardous Material in the
environment; (ii) prevent the Release or threat of Release, or minimize the further Release, of any
Hazardous Material; or (iii) perform studies and investigations in connection with, or as a
precondition to, or to determine the necessity of the activities described in, clause (i) or (ii)
above.

          “Responsible Officer” of any person shall mean any executive officer or Financial Officer of
such person and any other officer or similar official thereof with responsibility for the
administration of the obligations of such person in respect of this Agreement.

          “Revolving Availability Period” shall mean the period from and including the Original Closing
Date to but excluding the earlier of (i) the Business Day preceding the Revolving Maturity Date and
(ii) the date of termination of the Revolving Commitments.

          “Revolving Borrowing” shall mean a Borrowing comprised of Revolving Loans.

          “Revolving Commitment” shall mean, with respect to each Lender, the commitment, if any, of
such Lender to make Revolving Loans hereunder up to the amount set forth on Schedule I to the
Lender Addendum executed and delivered by such Lender or by an Increase Joinder, or in the
Assignment and Assumption pursuant to which such Lender assumed its Revolving Commitment, as
applicable, as the same may be (a) reduced from time to time pursuant to Section 2.07 and
(b) reduced or increased from time to time pursuant to assignments by or to such Lender pursuant to
Section 10.04. The aggregate amount of the Lenders’ Revolving Commitments on the Effective
Date is $10.0 million.

          “Revolving Commitment Fee” shall have the meaning assigned to such term in Section
2.05(a).

          “Revolving Exposure” shall mean, with respect to any Lender at any time, the aggregate
principal amount at such time of all outstanding Revolving Loans of such Lender, plus the aggregate
amount at such time of such Lender’s LC Exposure.

          “Revolving Lender” shall mean a Lender with a Revolving Commitment.

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          “Revolving Loan” shall mean a Loan made by the Lenders to Borrower pursuant to Section
2.01(b). Each Revolving Loan shall either be an ABR Revolving Loan or a LIBOR Revolving Loan.

          “Revolving Maturity Date” shall mean June 8, 2012 or, if such date is not a Business Day, the
first Business Day thereafter.

          “Sale and Leaseback Transaction” has the meaning assigned to such term in Section
6.03.

          “Sarbanes-Oxley Act” shall mean the United States Sarbanes-Oxley Act of 2002, as amended, and
all rules and regulations promulgated thereunder.

          “Secured Obligations” shall mean (a) the Obligations, (b) the due and punctual payment and
performance of all obligations of Borrower and the other Loan Parties under each Hedging Agreement
entered into with any counterparty that is a Secured Party and (c) the due and punctual payment and
performance of all obligations of Borrower and the other Loan Parties (including overdrafts and
related liabilities) under each Treasury Services Agreement entered into with any counterparty that
is a Secured Party.

          “Secured Parties” shall mean, collectively, the Administrative Agent, the Collateral Agent,
each other Agent, the Lenders and each counterparty to a Hedging Agreement or Treasury Services
Agreement if at the date of entering into such Hedging Agreement or Treasury Services Agreement
such person was an Agent or a Lender or an Affiliate of an Agent or a Lender and such person
executes and delivers to the Administrative Agent a letter agreement in form and substance
acceptable to the Administrative Agent pursuant to which such person (i) appoints (or has
appointed) the Collateral Agent as its agent under the applicable Loan Documents and (ii) agrees
(or has agreed) to be bound by the provisions of Sections 10.03 and 10.09 as if it
were a Lender.

          “Securities Act” shall mean the Securities Act of 1933.

          “Securities Collateral” shall have the meaning assigned to such term in the Security
Agreement.

          “Security Agreement” shall mean a Security Agreement dated as of the Original Closing Date, a
conformed copy of which is attached hereto as Exhibit L among the Loan Parties and
Collateral Agent for the benefit of the Secured Parties.

          “Security Agreement Collateral” shall mean all property pledged or granted as collateral
pursuant to the Security Agreement (a) on the Original Closing Date or (b) thereafter pursuant to
Section 5.11.

          “Security Documents” shall mean the Security Agreement, the Mortgages and each other security
document or pledge agreement delivered in accordance with applicable local or foreign law to grant
a valid, perfected security interest in any property as collateral for the Secured Obligations, and
all UCC or other financing statements or instruments of perfection required by this Agreement, the
Security Agreement, any Mortgage or any other such security document or pledge agreement to be
filed with respect to the security interests in property and fixtures created pursuant to the
Security Agreement or any
Mortgage and any other document or instrument utilized to pledge or grant or purport to pledge
or grant a security interest or lien on any property as collateral for the Secured Obligations.

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          “Sole Lead Arranger” shall have the meaning assigned to such term in the preamble hereto.

          “Specified Acquisitions” shall have the meaning assigned to such term in the recitals hereto.

          “Standby Letter of Credit” shall mean any standby letter of credit or similar instrument
issued for the purpose of supporting (a) workers’ compensation liabilities of Borrower or any of
its Subsidiaries, (b) the obligations of third-party insurers of Borrower or any of its
Subsidiaries arising by virtue of the laws of any jurisdiction requiring third-party insurers to
obtain such letters of credit, (c) performance, payment, deposit or surety obligations of Borrower
or any of its Subsidiaries if required by a Requirement of Law or in accordance with custom and
practice in the industry.

          “Subordinated Indebtedness” shall mean Indebtedness of Borrower or any Guarantor that is by
its terms subordinated in right of payment to the Obligations of Borrower and such Guarantor, as
applicable.

          “Subsidiary” shall mean, with respect to any person (the “parent”) at any date, (i) any person
the accounts of which would be consolidated with those of the parent in the parent’s consolidated
financial statements if such financial statements were prepared in accordance with GAAP as of such
date, (ii) any other corporation, limited liability company, association or other business entity
of which securities or other ownership interests representing more than 50% of the voting power of
all Equity Interests entitled (without regard to the occurrence of any contingency) to vote in the
election of the Board of Directors thereof are, as of such date, owned, controlled or held by the
parent and/or one or more subsidiaries of the parent, (iii) any partnership (a) the sole general
partner or the managing general partner of which is the parent and/or one or more subsidiaries of
the parent or (b) the only general partners of which are the parent and/or one or more subsidiaries
of the parent and (iv) any other person that is otherwise Controlled by the parent and/or one or
more subsidiaries of the parent. Unless the context requires otherwise, “Subsidiary” refers to a
Subsidiary of Borrower.

          “Subsidiary Guarantor” shall mean each Subsidiary listed on Schedule 1.01(b), and each
other Subsidiary that is or becomes a party to this Agreement pursuant to Section 5.11.

          “Survey” shall mean a survey of any Mortgaged Property (and all improvements thereon) which is
(a) (i) prepared by a surveyor or engineer licensed to perform surveys in the jurisdiction where
such Mortgaged Property is located, (ii) dated (or redated) not earlier than six months prior to
the date of delivery thereof unless there shall have occurred within six months prior to such date
of delivery any exterior construction on the site of such Mortgaged Property or any easement, right
of way or other interest in the Mortgaged Property has been granted or become effective through
operation of law or otherwise with respect to such Mortgaged Property which, in either case, can be
depicted on a survey, in which events, as applicable, such survey shall be dated (or redated) after
the completion of such construction or if such construction shall not have been completed as of
such date of delivery, not earlier than 20 days prior to such date of delivery, or after the grant
or effectiveness of any such easement, right of way or other interest in the Mortgaged Property,
(iii) certified by the surveyor (in a manner reasonably acceptable to the Administrative Agent) to
the Administrative Agent, the Collateral Agent and the Title Company, (iv) complying in all
respects with the minimum detail requirements of the American Land Title Association as such requirements are in effect on the date of preparation of such survey and (v)
sufficient for the Title Company to remove all standard survey exceptions from the title insurance
policy (or commitment)

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relating to such Mortgaged Property and issue endorsements required by such
title insurance policy or (b) otherwise acceptable to the Collateral Agent.

          “Syndication Agent” shall have the meaning assigned to such term in the preamble hereto.

          “Tax Return” shall mean all returns, statements, filings, attachments and other documents or
certifications required to be filed in respect of Taxes.

          “Taxes” shall mean all present or future taxes, levies, imposts, duties, deductions,
withholdings, assessments, fees or other charges imposed by any Governmental Authority, including
any interest, additions to tax or penalties applicable thereto.

          “Term Borrowing” shall mean a Borrowing comprised of Term Loans.

          “Term Loan” shall mean collectively the Original Term Loans, the Additional Term Loans and any
Incremental Term Loans. Each Term Loan shall be either an ABR Term Loan or a LIBOR Term Loan.

          “Term Loan Lender” shall mean a Lender with an Additional Term Loan Commitment, or an
outstanding Term Loan.

          “Term Loan Maturity Date” shall mean June 8, 2013 or, if such date is not a Business Day, the
first Business Day thereafter.

          “Term Loan Repayment Date” shall have the meaning assigned to such term in Section
2.09.

          A “Test Period” in effect at any time shall mean the period of four consecutive fiscal
quarters of Borrower ended on or prior to such time (taken as one accounting period) in respect of
which financial statements for each quarter or fiscal year in such period have been or were
required to be delivered pursuant to Section 5.01(a) or (b) without giving effect
to any grace period applicable thereto (or, solely for purposes of determining pro forma compliance
with the covenants contained in Sections 6.8(a), (b), (c) and (d) pursuant to clause (ii) of the
definition of Permitted Acquisition, Section 2.18, prior to the date the first such
financial statements are required to be so delivered without giving effect to any grace period
applicable thereto, the most recent period of four fiscal quarters of the Acquired Business ended
on or prior to the Effective Date).

          “Title Company” shall mean any title insurance company as shall be retained by Borrower and
reasonably acceptable to the Administrative Agent.

          “Title Policy” shall mean, with respect to each Mortgage, a policy of title insurance (or
marked up title insurance commitment having the effect of a policy of title insurance) insuring the
Lien of such Mortgage as a valid first mortgage Lien on the Mortgaged Property and fixtures
described therein in the amount equal to not less than 115% of the fair market value of such
Mortgaged Property and fixtures, which policy (or such marked-up commitment) shall (A) be issued by
the Title Company, (B) to the extent necessary, include such reinsurance arrangements (with
provisions for direct access, if necessary) as shall be reasonably acceptable to the Collateral
Agent, (C) contain a “tie-in” or “cluster” endorsement, if
available under applicable law (i.e., policies which insure against losses regardless of
location or allocated value of the insured property up to a stated maximum coverage amount), (D)
have been supplemented by

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such endorsements (or where such endorsements are not available, opinions
of special counsel, architects or other professionals reasonably acceptable to the Collateral
Agent) as shall be reasonably requested by the Collateral Agent (including endorsements on matters
relating to usury, first loss, last dollar, zoning, contiguity, revolving credit, doing business,
non-imputation, public road access, survey, variable rate, environmental lien, subdivision,
mortgage recording tax, separate tax lot, revolving credit, and so-called comprehensive coverage
over covenants and restrictions), and (E) contain no exceptions to title other than exceptions
acceptable to the Collateral Agent.

          “Total Leverage Ratio” shall mean, at any date of determination, the ratio of (x) Consolidated
Indebtedness on such date less the outstanding principal amount of the AppliedTheory Notes on such
date to the extent the Company has placed cash in escrow on terms satisfactory to the
Administrative Agent for the sole purpose of satisfying the obligation under the AppliedTheory
Notes to (y) Consolidated EBITDA for the Test Period then most recently ended.

          “Transferred Guarantor” shall have the meaning assigned to such term in Section 7.09.

          “Treasury Services Agreement” shall mean any agreement relating to treasury, depositary and
cash management services or automated clearinghouse transfer of funds.

          “Type,” when used in reference to any Loan or Borrowing, refers to whether the rate of
interest on such Loan, or on the Loans comprising such Borrowing, is determined by reference to the
LIBOR Rate or the Alternate Base Rate.

          “UCC” shall mean the Uniform Commercial Code as in effect from time to time (except as
otherwise specified) in any applicable state or jurisdiction.

          “United States” shall mean the United States of America.

          “Voting Stock” shall mean, with respect to any person, any class or classes of Equity
Interests pursuant to which the holders thereof have the general voting power under ordinary
circumstances to elect at least a majority of the Board of Directors of such person.

          “Wholly Owned Subsidiary” shall mean, as to any person, (a) any corporation 100% of whose
capital stock (other than directors’ qualifying shares) is at the time owned by such person and/or
one or more Wholly Owned Subsidiaries of such person and (b) any partnership, association, joint
venture, limited liability company or other entity in which such person and/or one or more Wholly
Owned Subsidiaries of such person have a 100% equity interest at such time.

          “Withdrawal Liability” shall mean liability to a Multiemployer Plan as a result of a complete
or partial withdrawal from such Multiemployer Plan, as such terms are defined in Part I of Subtitle
E of Title IV of ERISA.

          SECTION 1.02 Classification of Loans and Borrowings. For purposes of this Agreement, Loans may be
classified and referred to by Class (e.g., a “Revolving Loan”) or by Type (e.g., a “LIBOR Loan”) or
by Class and Type (e.g., a “LIBOR Revolving Loan”). Borrowings also may be classified and referred
to by Class (e.g., a “Revolving Borrow ing,” “Borrowing of Term Loans”) or by Type (e.g., a “LIBOR Borrowing”) or by Class and Type
(e.g., a “LIBOR Revolving Borrowing”).

          SECTION 1.03 Terms Generally. The definitions of terms herein shall apply equally to the singular
and plural forms of the terms defined. Whenever the context may require, any

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pronoun shall include
the corresponding masculine, feminine and neuter forms. The words “include,” “includes” and
“including” shall be deemed to be followed by the phrase “without limitation.” The word “will”
shall be construed to have the same meaning and effect as the word “shall.” Unless the context
requires otherwise (a) any definition of or reference to any Loan Document, agreement, instrument
or other document herein shall be construed as referring to such agreement, instrument or other
document as from time to time amended, supplemented or otherwise modified (subject to any
restrictions on such amendments, supplements or modifications set forth herein), (b) any reference
herein to any person shall be construed to include such person’s successors and assigns, (c) the
words “herein,” “hereof” and “hereunder,” and words of similar import, shall be construed to refer
to this Agreement in its entirety and not to any particular provision hereof, (d) all references
herein to Articles, Sections, Exhibits and Schedules shall be construed to refer to Articles and
Sections of, and Exhibits and Schedules to, this Agreement, (e) any reference to any law or
regulation herein shall refer to such law or regulation as amended, modified or supplemented from
time to time, (f) the words “asset” and “property” shall be construed to have the same meaning and
effect and to refer to any and all tangible and intangible assets and properties, including cash,
securities, accounts and contract rights and (g) “on,” when used with respect to the Mortgaged
Property or any property adjacent to the Mortgaged Property, means “on, in, under, above or about.”

          SECTION 1.04 Accounting Terms; GAAP. Except as otherwise expressly provided herein, all financial
statements to be delivered pursuant to this Agreement shall be prepared in accordance with GAAP as
in effect from time to time and all terms of an accounting or financial nature shall be construed
and interpreted in accordance with GAAP, as in effect on the Original Closing Date unless otherwise
agreed to by Borrower and the Required Lenders.

          SECTION 1.05 Resolution of Drafting Ambiguities. Each Loan Party acknowledges and agrees that it
was represented by counsel in connection with the execution and delivery of the Loan Documents to
which it is a party, that it and its counsel reviewed and participated in the preparation and
negotiation hereof and thereof and that any rule of construction to the effect that ambiguities are
to be resolved against the drafting party shall not be employed in the interpretation hereof or
thereof.

ARTICLE II

THE CREDITS

          SECTION 2.01 Commitments and Continuation of Original Term Loans. Subject to the terms and
conditions and relying upon the representations and warranties herein set forth, each Lender
agrees, severally and not jointly:

     (a) to make an Additional Term Loan to Borrower on the Effective Date in the principal
amount not to exceed its Additional Term Loan Commitment;

     (b) to make Revolving Loans to Borrower, at any time and from time to time on or after
the Effective Date until the earlier of the Revolving Maturity Date and the termination of
the Revolving Commitment of such Lender in accordance with the terms hereof, in an aggregate
principal amount at any time outstanding that will not result in such Lender’s Revolving
Exposure exceeding such Lender’s Revolving Commitment; and

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     (c) that the Original Term Loans made by such Lender to Borrower on the Original
Closing Date, to the extent not repaid on or prior to the Effective Date, shall be continued
and deemed to be outstanding hereunder and governed by the terms hereof.

          Amounts paid or prepaid in respect of Term Loans may not be reborrowed. Within the limits set
forth in clause (b) above and subject to the terms, conditions and limitations set forth herein,
Borrower may borrow, pay or prepay and reborrow Revolving Loans.

          SECTION 2.02 Loans.

          (a) Each Loan shall be made as part of a Borrowing consisting of Loans made by the Lenders
ratably in accordance with their applicable Commitments; provided that the failure of any Lender to
make its Loan shall not in itself relieve any other Lender of its obligation to lend hereunder (it
being understood, however, that no Lender shall be responsible for the failure of any other Lender
to make any Loan required to be made by such other Lender). Except for Loans deemed made pursuant
to Section 2.17(e)(ii), (x) ABR Loans comprising any Borrowing shall be in an aggregate
principal amount that is (i) an integral multiple of $100,000 and not less than $250,000 or (ii)
equal to the remaining available balance of the applicable Commitments and (y) the LIBOR Loans
comprising any Borrowing shall be in an aggregate principal amount that is (i) an integral multiple
of $100,000 and not less than $500,000 or (ii) equal to the remaining available balance of the
applicable Commitments. 

          (b) Subject to Sections 2.11 and 2.12, each Borrowing shall be comprised
entirely of ABR Loans or LIBOR Loans as Borrower may request pursuant to Section 2.03.
Each Lender may at its option make any LIBOR Loan by causing any domestic or foreign branch or
Affiliate of such Lender to make such Loan; provided that any exercise of such option shall not
affect the obligation of Borrower to repay such Loan in accordance with the terms of this
Agreement. Borrowings of more than one Type may be outstanding at the same time; provided that
Borrower shall not be entitled to request any Borrowing that, if made, would result in more than
five LIBOR Borrowings outstanding hereunder at any one time. For purposes of the foregoing,
Borrowings having different Interest Periods, regardless of whether they commence on the same date,
shall be considered separate Borrowings.

          (c) Except with respect to Loans deemed made pursuant to Section 2.17(e)(ii), each
Lender shall make each Loan to be made by it hereunder on the proposed date thereof by wire
transfer of immediately available funds to such account in New York City as the Administrative
Agent may designate not later than 11:00 a.m., New York City time, and the Administrative Agent
shall promptly credit the amounts so received to an account as directed by Borrower in the
applicable Borrowing Request or, if a Borrowing shall not occur on such date because any condition
precedent herein specified shall not have been met, return the amounts so received to the
respective Lenders.

          (d) Unless the Administrative Agent shall have received notice from a Lender prior to the date
(in the case of any LIBOR Borrowing), and at least 2 hours prior to the time (in the case of any
ABR Borrowing), of any Borrowing that such Lender will not make available to the Administrative
Agent such Lender’s portion of such Borrowing, the Administrative Agent may assume that such Lender
has made such portion available to the Administrative Agent at the time of such Borrowing in
accordance with paragraph (c) above, and the Administrative Agent may, in reliance upon such
assumption, make available to Borrower on such date a corresponding amount. If the Administrative
Agent shall have so made funds available, then, to the extent that such Lender shall not have made
such portion available to the Administrative Agent, each of such Lender and Borrower severally
agrees to repay to the Administrative Agent forthwith on demand such corresponding amount together
with interest thereon, for each day

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from the date such amount is made available to Borrower until
the date such amount is repaid to the Administrative Agent at (i) in the case of Borrower, the
interest rate applicable at the time to the Loans comprising such Borrowing and (ii) in the case of
such Lender, the greater of the Federal Funds Effective Rate and a rate determined by the
Administrative Agent in accordance with banking industry rules on interbank compensation. If such
Lender shall repay to the Administrative Agent such corresponding amount, such amount shall
constitute such Lender’s Loan as part of such Borrowing for purposes of this Agreement, and
Borrower’s obligation to repay the Administrative Agent such corresponding amount pursuant to this
Section 2.02(d) shall cease.

          (e) Notwithstanding any other provision of this Agreement, Borrower shall not be entitled to
request, or to elect to convert or continue, any Borrowing if the Interest Period requested with
respect thereto would end after the Revolving Maturity Date, Term Loan Maturity Date or Incremental
Term Loan Maturity Date, as applicable.

          SECTION 2.03 Borrowing Procedure. To request a Revolving Borrowing or Term Borrowing, Borrower
shall deliver, by hand delivery or telecopier, a duly completed and executed Borrowing Request to
the Administrative Agent (i) in the case of a LIBOR Borrowing, not later than 11:00 a.m., New York
City time, three Business Days before the date of the proposed Borrowing or (ii) in the case of an
ABR Borrowing, not later than 11:00 a.m., New York City time, on the date of the proposed
Borrowing. Each Borrowing Request shall be irrevocable and shall specify the following information
in compliance with Section 2.02:

     (a) whether the requested Borrowing is to be a Borrowing of Revolving Loans or
Additional Term Loans;

     (b) the aggregate amount of such Borrowing;

     (c) the date of such Borrowing, which shall be a Business Day;

     (d) whether such Borrowing is to be an ABR Borrowing or a LIBOR Borrowing;

     (e) in the case of a LIBOR Borrowing, the initial Interest Period to be applicable
thereto, which shall be a period contemplated by the definition of the term “Interest
Period”;

     (f) the location and number of Borrower’s account to which funds are to be disbursed,
which shall comply with the requirements of Section 2.02(c); and

     (g) that the conditions set forth in Sections 4.02(b)-(d) have been satisfied
as of the date of the notice.

          If no election as to the Type of Borrowing is specified, then the requested Borrowing shall be
an ABR Borrowing. If no Interest Period is specified with respect to any requested LIBOR
Borrowing, then Borrower shall be deemed to have selected an Interest Period of one month’s
duration. Promptly following receipt of a Borrowing Request in accordance with this Section, the
Administrative Agent shall advise each Lender of the details thereof and of the amount of such
Lender’s Loan to be made as part of the requested Borrowing.

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          SECTION 2.04 Evidence of Debt; Repayment of Loans.

          (a) Promise to Repay. Borrower hereby unconditionally promises to pay (i) to the
Administrative Agent for the account of each Term Loan Lender, the principal amount of each Term
Loan of such Term Loan Lender as provided in Section 2.09 and (ii) to the Administrative
Agent for the account of each Revolving Lender, the then unpaid principal amount of each Revolving
Loan of such Revolving Lender on the Revolving Maturity Date.

          (b) Lender and Administrative Agent Records. Each Lender shall maintain in accordance
with its usual practice an account evidencing the Indebtedness of Borrower to such Lender resulting
from each Loan made by such Lender from time to time, including the amounts of principal and
interest payable and paid to such Lender from time to time under this Agreement. The
Administrative Agent shall maintain an account in which it will record (i) the amount of each Loan
made hereunder, the Type and Class thereof and the Interest Period applicable thereto; (ii) the
amount of any principal or interest due and payable or to become due and payable from Borrower to
each Lender hereunder; and (iii) the amount of any sum received by the Administrative Agent
hereunder for the account of the Lenders and each Lender’s share thereof. The entries made in the
account maintained pursuant to this paragraph shall be prima facie evidence of the existence and
amounts of the obligations therein recorded; provided that the failure of any Lender or the
Administrative Agent to maintain such an account or any error therein shall not in any manner
affect the obligations of Borrower to repay the Loans in accordance with their terms.

          (c) Promissory Notes. Any Lender by written notice to Borrower (with a copy to the
Administrative Agent) may request that Loans of any Class made by it be evidenced by a promissory
note. In such event, Borrower shall prepare, execute and deliver to such Lender a promissory note
payable to the order of such Lender (or, if requested by such Lender, to such Lender and its
registered assigns) in the form of Exhibit J-1 or J-2, as the case may be.
Thereafter, the Loans evidenced by such promissory note and interest thereon shall at all times
(including after assignment pursuant to Section 10.04) be represented by one or more
promissory notes in such form payable to the order of the payee named therein (or, if such
promissory note is a registered note, to such payee and its registered assigns).

          SECTION 2.05 Fees.

          (a) Commitment Fees. Borrower agrees to pay to the Administrative Agent for the
account of each Lender a commitment fee (a “Revolving Commitment Fee”) equal to 0.50% per annum on
the average daily unused amount of the Revolving Commitment of such Lender during the period from
and including the Original Closing Date to but excluding the date on which such Revolving
Commitment terminates. Accrued Revolving Commitment Fees shall be payable in arrears (A) on the
first Business Day of August, November, February and May of each year, commencing on the first such date to
occur after the Original Closing Date, and (B) on the date on which such Revolving Commitment
terminates. All commitment fees shall be computed on the basis of a year of 360 days and shall be
payable for the actual number of days elapsed (including the first day but excluding the last day).
For purposes of computing Revolving Commitment Fees with respect to Revolving Commitments, a
Revolving Commitment of a Lender shall be deemed to be used (or to have been used) to the extent of
the outstanding Revolving Loans and LC Exposure of such Lender hereunder and/or under the Original
Credit Agreement, as applicable.

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          (b) Administrative Agent Fees. Borrower agrees to pay to the Administrative Agent,
for its own account, the administrative fees payable in the amounts and at the times separately
agreed upon between Borrower and the Administrative Agent (the “Administrative Agent Fees”).

          (c) LC and Fronting Fees. Borrower agrees to pay (i) to the Administrative Agent for
the account of each Revolving Lender a participation fee (“LC Participation Fee”) with respect to
its participations in Letters of Credit, which shall accrue at a rate equal to the Applicable
Margin from time to time used to determine the interest rate on LIBOR Revolving Loans pursuant to
Section 2.06 on the average daily amount of such Lender’s LC Exposure (excluding any
portion thereof attributable to Reimbursement Obligations) during the period from and including the
Original Closing Date to but excluding the later of the date on which such Lender’s Revolving
Commitment terminates and the date on which such Lender ceases to have any LC Exposure, and (ii) to
the Issuing Bank a fronting fee (“Fronting Fee”), which shall accrue at the rate of 0.25% per annum
on the average daily amount of the LC Exposure (excluding any portion thereof attributable to
Reimbursement Obligations) during the period from and including the Original Closing Date to but
excluding the later of the date of termination of the Revolving Commitments and the date on which
there ceases to be any LC Exposure, as well as the Issuing Bank’s customary fees with respect to
the issuance, amendment, renewal or extension of any Letter of Credit or processing of drawings
thereunder. Accrued LC Participation Fees and Fronting Fees shall be payable in arrears (i) on the
first Business Day of August, November, February and May of each year, commencing on the first such
date to occur after the Original Closing Date, and (ii) on the date on which the Revolving
Commitments terminate. Any such fees accruing after the date on which the Revolving Commitments
terminate shall be payable on demand. Any other fees payable to the Issuing Bank pursuant to this
paragraph shall be payable on demand. All LC Participation Fees and Fronting Fees shall be
computed on the basis of a year of 360 days and shall be payable for the actual number of days
elapsed (including the first day but excluding the last day).

          (d) All Fees shall be paid on the dates due, in immediately available funds, to the
Administrative Agent for distribution, if and as appropriate, among the Lenders, except that
Borrower shall pay the Fronting Fees directly to the Issuing Bank. Once paid, none of the Fees
shall be refundable under any circumstances.

          SECTION 2.06 Interest on Loans.

          (a) ABR Loans. Subject to the provisions of Section 2.06(c), the Loans
comprising each ABR Borrowing, shall bear interest at a rate per annum equal to the Alternate Base
Rate plus the Applicable Margin in effect from time to time.

          (b) LIBOR Loans. Subject to the provisions of Section 2.06(c), the Loans
comprising each LIBOR Borrowing shall bear interest at a rate per annum equal to the LIBOR Rate for
the Interest Period in effect for such Borrowing plus the Applicable Margin in effect from time to
time.

          (c) Default Rate. Notwithstanding the foregoing, if any principal of or interest on
any Loan or any fee or other amount payable by Borrower hereunder is not paid when due, whether at
stated maturity, upon acceleration or otherwise, such overdue amount shall, to the extent permitted
by applicable law, bear interest, after as well as before judgment, at a rate per annum equal to
(i) in the case of amounts constituting principal of or interest on any Loan, 2% plus the rate
otherwise applicable to such Loan as provided in the preceding paragraphs of this Section
2.06 or (ii) in the case of any other amount, 2% plus the rate applicable to ABR Revolving
Loans as provided in Section 2.06(a) (in either case, the “Default Rate”).

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          (d) Interest Payment Dates. Accrued interest on each Loan (including, for the
avoidance of doubt, interest accrued and unpaid under the Original Credit Agreement) shall be
payable in arrears on each Interest Payment Date for such Loan; provided that (i) interest accrued
pursuant to Section 2.06(c) shall be payable on demand, (ii) in the event of any repayment
or prepayment of any Loan (other than a prepayment of an ABR Revolving Loan without a permanent
reduction in Revolving Commitments), accrued interest on the principal amount repaid or prepaid
shall be payable on the date of such repayment or prepayment and (iii) in the event of any
conversion of any LIBOR Loan prior to the end of the current Interest Period therefor, accrued
interest on such Loan shall be payable on the effective date of such conversion.

          (e) Interest Calculation. All interest hereunder shall be computed on the basis of a
year of 360 days, except that interest computed by reference to the Alternate Base Rate shall be
computed on the basis of a year of 365 days (or 366 days in a leap year), and in each case shall be
payable for the actual number of days elapsed (including the first day but excluding the last day).
The applicable Alternate Base Rate or LIBOR Rate shall be determined by the Administrative Agent
in accordance with the provisions of this Agreement and such determination shall be conclusive
absent manifest error.

          SECTION 2.07 Termination and Reduction of Commitments.

          (a) Termination of Commitments. The Original Term Loan Commitments terminated when
the Original Term Loans were made on the Original Closing Date. The Additional Term Loan
Commitments shall automatically terminate at 5:00 p.m., New York City time, on the Effective Date.
The Revolving Commitments and the LC Commitment shall automatically terminate on the Revolving
Maturity Date. Notwithstanding the foregoing, all Additional Term Loan Commitments shall
automatically terminate at 5:00 p.m., New York City time, on September 12, 2007, if the Borrowings
in respect thereof shall not have occurred by such time.

          (b) Optional Terminations and Reductions. At its option, Borrower may at any time
terminate, or from time to time permanently reduce, the Commitments of any Class; provided that (i)
each reduction of the Commitments of any Class shall be in an amount that is an integral multiple
of $500,000 and not less than $1.0 million and (ii) the Revolving Commitments shall not be
terminated or reduced if, after giving effect to any concurrent prepayment of the Revolving Loans
in accordance with Section 2.10, the aggregate amount of Revolving Exposures would exceed
the aggregate amount of Revolving Commitments.

          (c) Borrower Notice. Borrower shall notify the Administrative Agent in writing of any
election to terminate or reduce the Commitments under Section 2.07(b) at least three
Business Days prior to the effective date of such termination or reduction, specifying such
election and the effective date thereof. Promptly following receipt of any notice, the
Administrative Agent shall advise the Lenders of the contents thereof. Each notice delivered by
Borrower pursuant to this Section shall be irrevocable; provided that a notice of termination of
the Commitments delivered by Borrower may state that such notice is conditioned upon the
effectiveness of other credit facilities, in which case such notice may be revoked by Borrower (by
notice to the Administrative Agent on or prior to the specified effective date) if such condition
is not satisfied. Any termination or reduction of the Commitments of any Class shall be permanent.
Each reduction of the Commitments of any Class shall be made ratably among the Lenders in
accordance with their respective Commitments of such Class.

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          SECTION 2.08 Interest Elections.

          (a) Generally. (i) Each Borrowing of Additional Term Loans shall initially be an ABR
Borrowing and (ii) unless otherwise specified by Borrower in accordance with the terms hereof, each
Borrowing of Original Term Loans shall, on the Effective Date, continue as a Borrowing with its
Type unchanged and, in the case of LIBOR Borrowings, with its Interest Period unchanged. Each
Revolving Borrowing initially shall be of the Type specified in the applicable Borrowing Request
and, in the case of a LIBOR Borrowing, shall have an initial Interest Period as specified in such
Borrowing Request. Thereafter, Borrower may elect to convert any Borrowing to a different Type or
to continue such Borrowing and, in the case of a LIBOR Borrowing, may elect Interest Periods
therefor, all as provided in this Section. Borrower may elect different options with respect to
different portions of the affected Borrowing, in which case each such portion shall be allocated
ratably among the Lenders holding the Loans comprising such Borrowing, and the Loans comprising
each such portion shall be considered a separate Borrowing. Notwithstanding anything to the
contrary, Borrower shall not be entitled to request any conversion or continuation that, if made,
would result in more than five LIBOR Borrowings outstanding hereunder at any one time.

          (b) Interest Election Notice. To make an election pursuant to this Section, Borrower
shall deliver, by hand delivery or telecopier, a duly completed and executed Interest Election
Request to the Administrative Agent not later than the time that a Borrowing Request would be
required under Section 2.03 if Borrower were requesting a Borrowing of the Type resulting
from such election to be made on the effective date of such election. Each Interest Election
Request shall be irrevocable. Each Interest Election Request shall specify the following
information in compliance with Section 2.02:

     (i) the Borrowing to which such Interest Election Request applies and, if different
options are being elected with respect to different portions thereof, or if outstanding
Borrowings are being combined, allocation to each resulting Borrowing (in which case the
information to be specified pursuant to clauses (iii) and (iv) below shall be specified for
each resulting Borrowing);

     (ii) the effective date of the election made pursuant to such Interest Election
Request, which shall be a Business Day;

     (iii) whether the resulting Borrowing is to be an ABR Borrowing or a LIBOR Borrowing;
and

     (iv) if the resulting Borrowing is a LIBOR Borrowing, the Interest Period to be
applicable thereto after giving effect to such election, which shall be a period
contemplated by the definition of the term “Interest Period”.

          If any such Interest Election Request requests a LIBOR Borrowing but does not specify an
Interest Period, then Borrower shall be deemed to have selected an Interest Period of one month’s
duration.

          Promptly following receipt of an Interest Election Request, the Administrative Agent shall
advise each Lender of the details thereof and of such Lender’s portion of each resulting Borrowing.

          (c) Automatic Conversion to ABR Borrowing. If an Interest Election Request with
respect to a LIBOR Borrowing is not timely delivered prior to the end of the Interest Period
applicable thereto, then, unless such Borrowing is repaid as provided herein, at the end of such
Interest Period such

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Borrowing shall be converted to an ABR Borrowing. Notwithstanding any
contrary provision hereof, if an Event of Default has occurred and is continuing, the
Administrative Agent or the Required Lenders may require, by notice to Borrower, that (i) no
outstanding Borrowing may be converted to or continued as a LIBOR Borrowing and (ii) unless repaid,
each LIBOR Borrowing shall be converted to an ABR Borrowing at the end of the Interest Period
applicable thereto.

          SECTION 2.09 Amortization of Term Borrowings. Borrower shall pay to the Administrative Agent, for
the account of the Lenders, on the dates set forth on Annex II, or if any such date is not
a Business Day, on the immediately preceding Business Day (each such date, a “Term Loan Repayment
Date”), a principal amount of the Term Loans equal to the amount set forth on Annex II for
such date (as adjusted from time to time pursuant to Section 2.10(h)), together in each
case with accrued and unpaid interest on the principal amount to be paid to but excluding the date
of such payment. To the extent not previously paid, all Term Loans shall be due and payable on the
Term Loan Maturity Date.

          SECTION 2.10 Optional and Mandatory Prepayments of Loans.

          (a) Optional Prepayments. Borrower shall have the right at any time and from time to
time to prepay any Borrowing, in whole or in part, subject to the requirements of this Section
2.10; provided that each partial prepayment shall be in an amount that is an integral multiple
of $500,000 and not less than $1.0 million or, if less, the outstanding principal amount of such
Borrowing.

          (b) Revolving Loan Prepayments.

     (i) In the event of the termination of all the Revolving Commitments, Borrower shall,
on the date of such termination, repay or prepay all its outstanding Revolving Borrowings
and replace all outstanding Letters of Credit or cash collateralize all outstanding Letters
of Credit in accordance with the procedures set forth in Section 2.17(i).

     (ii) In the event of any partial reduction of the Revolving Commitments, then (x) at or
prior to the effective date of such reduction, the Administrative Agent shall notify
Borrower and the Revolving Lenders of the sum of the Revolving Exposures after giving effect
thereto and (y) if the sum of the Revolving Exposures would exceed the aggregate amount of
Revolving Commitments after giving effect to such reduction, then Borrower shall, on the
date of such reduction, first, repay or prepay Revolving Borrowings and second, replace
outstanding Letters of Credit or cash collateralize outstanding Letters of Credit in accordance with the
procedures set forth in Section 2.17(i), in an aggregate amount sufficient to
eliminate such excess.

     (iii) In the event that the sum of all Lenders’ Revolving Exposures exceeds the
Revolving Commitments then in effect, Borrower shall, without notice or demand, immediately
first, repay or prepay Revolving Borrowings, and second, replace outstanding Letters of
Credit or cash collateralize outstanding Letters of Credit in accordance with the procedures
set forth in Section 2.17(i), in an aggregate amount sufficient to eliminate such
excess.

     (iv) In the event that the aggregate LC Exposure exceeds the LC Commitment then in
effect, Borrower shall, without notice or demand, immediately replace outstanding Letters of
Credit or cash collateralize outstanding Letters of Credit in accordance with the procedures
set forth in Section 2.17(i), in an aggregate amount sufficient to eliminate such
excess.

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          (c) Asset Sales. Not later than five Business Days following the receipt of any Net
Cash Proceeds of any Asset Sale by Borrower or any of its Subsidiaries, Borrower shall make
prepayments in accordance with Sections 2.10(h) and (i) in an aggregate amount
equal to 100% of such Net Cash Proceeds; provided that:

     (i) no such prepayment shall be required under this Section 2.10(c)(i) with
respect to (A) any Asset Sale permitted by Section 6.06(a), (B) the disposition of
property which constitutes a Casualty Event, or (C) Asset Sales for fair market value
resulting in no more than $500,000 in Net Cash Proceeds per Asset Sale (or series of related
Asset Sales) and no more than $1,000,000 in Net Cash Proceeds in any fiscal year (to the
extent that either maximum amount set forth in this subclause (C) is exceeded, the Loan
Parties shall be required to apply the entire amount of such Net Cash Proceeds (and not only
the amount in excess of the maximum amounts set forth in this subclause) to prepay the Loans
unless the Borrower shall comply with clause (c)(ii) below); provided that clause (C) shall
not apply in the case of any Asset Sale described in clause (b) of the definition thereof;
and

     (ii) so long as no Default shall then exist or would arise therefrom, such proceeds
shall not be required to be so applied on such date to the extent that Borrower shall have
delivered an Officers’ Certificate to the Administrative Agent on or prior to such date
stating that such Net Cash Proceeds are expected to be reinvested in fixed or capital assets
or to be contractually committed to be so reinvested within 12 months following the date of
such Asset Sale (which Officers’ Certificate shall set forth the estimates of the proceeds
to be so expended); provided that if all or any portion of such Net Cash Proceeds is not so
reinvested within such 12-month period or, if ending later, the period ending 6 months after
any such contractual commitment with respect to such Net Cash Proceeds was entered into,
such unused portion shall be applied on the last day of such period as a mandatory
prepayment as provided in this Section 2.10(c); provided, further, that if the
property subject to such Asset Sale constituted Collateral, then all property purchased with
the Net Cash Proceeds thereof pursuant to this subsection shall be made subject to the Lien
of the applicable Security Documents in favor of the Collateral Agent, for its benefit and
for the benefit of the other Secured Parties in accordance with Sections 5.11 and
5.12.

          (d) Debt Issuance. Not later than one Business Day following the receipt of any Net
Cash Proceeds of any Debt Issuance by Borrower or any of its Subsidiaries, Borrower shall make
prepayments in accordance with Sections 2.10(h) and (i) in an aggregate amount
equal to 100% of such Net Cash Proceeds.

          (e) Equity Issuance. Not later than five Business Days following the receipt of any
Net Cash Proceeds of any Equity Issuance, Borrower shall make prepayments in accordance with
Sections 2.10(h) and (i) in an aggregate amount equal to 50% of such Net Cash
Proceeds; provided, however, that, if no Default or Event of Default shall have occurred and be
continuing, the foregoing shall not apply with respect to not more than $20,000,000 of such Net
Cash Proceeds received by the Borrower after the Effective Date to the extent Borrower shall notify
the Administrative Agent within such five Business Day period that it has elected to exempt such
Net Cash Proceeds from the prepayment provisions of this Section 2.10(e) and such proceeds
are applied in a manner not prohibited by this Agreement.

          (f) Casualty Events. Not later than five Business Days following the receipt of any
Net Cash Proceeds from a Casualty Event by Borrower or any of its Subsidiaries, Borrower shall make
prepayments in accordance with Sections 2.10(h) and (i) in an aggregate amount
equal to 100% of such Net Cash Proceeds; provided that:

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     (i) so long as no Default shall then exist or arise therefrom, such proceeds shall not
be required to be so applied on such date to the extent that (A) in the event such Net Cash
Proceeds shall not exceed $1,000,000, Borrower shall have delivered an Officers’ Certificate
to the Administrative Agent on or prior to such date stating that such proceeds are expected
to be used, or (B) in the event that such Net Cash Proceeds exceed $1,000,000, the
Administrative Agent has elected by notice to Borrower on or prior to such date to require
such proceeds to be used, in each case, to repair, replace or restore any property in
respect of which such Net Cash Proceeds were paid or to reinvest in other fixed or capital
assets or to be contractually committed to be so reinvested, no later than 12 months
following the date of receipt of such proceeds; provided that if the property subject to
such Casualty Event constituted Collateral under the Security Documents, then all property
purchased with the Net Cash Proceeds thereof pursuant to this subsection shall be made
subject to the Lien of the applicable Security Documents in favor of the Collateral Agent,
for its benefit and for the benefit of the other Secured Parties in accordance with
Sections 5.11 and 5.12; and

     (ii) if any portion of such Net Cash Proceeds shall not be so applied within such
12-month period or, if ending later, the period ending 6 months after any such contractual
commitment with respect to such Net Cash Proceeds was entered into, such unused portion
shall be applied on the last day of such period as a mandatory prepayment as provided in
this Section 2.10(f).

          (g) Excess Cash Flow. No later than five Business Days after the date on which the
financial statements with respect to such fiscal year in which such Excess Cash Flow Period occurs
are or are required to be delivered pursuant to Section 5.01(a), Borrower shall make
prepayments in accordance with Sections 2.10(h) and (i) in an aggregate amount
equal to 50% of Excess Cash Flow for the Excess Cash Flow Period then ended.

          (h) Application of Prepayments. Prior to any optional or mandatory prepayment
hereunder, Borrower shall select the Borrowing or Borrowings to be prepaid and shall specify such
selection in the notice of such prepayment pursuant to Section 2.10(i), subject to the
provisions of this Section 2.10(h). Any prepayments pursuant to Section 2.10(c),
(d), (e), (f) or (g) shall be applied first to the Term Loans to
reduce scheduled prepayments required under Section 2.09, first, in direct order to such
scheduled prepayments due on the next four Term Loan Repayment Dates occurring following such
prepayment and, second, on a pro rata basis among the prepayments remaining to be made on each
other Term Loan Repayment Date. After application of mandatory prepayments of Term Loans described
above in this Section 2.10(h) and to the extent there are mandatory prepayment amounts
remaining after such application, the Revolving Commitments shall be permanently reduced ratably
among the Revolving Lenders in accordance with their applicable Revolving Commitments in an
aggregate amount equal to such excess, and Borrower shall comply with Section 2.10(b).

          Amounts to be applied pursuant to this Section 2.10 to the prepayment of Term Loans
and Revolving Loans shall be applied, as applicable, first to reduce outstanding ABR Term Loans and
ABR Revolving Loans, respectively. Any amounts remaining after each such application shall be
applied to prepay LIBOR Term Loans or LIBOR Revolving Loans, as applicable. Notwithstanding the
foregoing, if the amount of any prepayment of Loans required under this Section 2.10 shall
be in excess of the amount of the ABR Loans at the time outstanding (an “Excess Amount”), only the
portion of the amount of such prepayment as is equal to the amount of such outstanding ABR Loans
shall be immediately prepaid and, at the election of Borrower, the Excess Amount shall be either
(A) deposited in an escrow account on terms satisfactory to the Collateral Agent and applied to the
prepayment of LIBOR Loans on the

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last day of the then next-expiring Interest Period for LIBOR
Loans; provided that (i) interest in respect of such Excess Amount shall continue to accrue thereon
at the rate provided hereunder for the Loans which such Excess Amount is intended to repay until
such Excess Amount shall have been used in full to repay such Loans and (ii) at any time while a
Default has occurred and is continuing, the Administrative Agent may, and upon written direction
from the Required Lenders shall, apply any or all proceeds then on deposit to the payment of such
Loans in an amount equal to such Excess Amount or (B) prepaid immediately, together with any
amounts owing to the Lenders under Section 2.13.

          (i) Notice of Prepayment. Borrower shall notify the Administrative Agent by written
notice of any prepayment hereunder (i) in the case of prepayment of a LIBOR Borrowing, not later
than 11:00 a.m., New York City time, three Business Days before the date of prepayment and (ii) in
the case of prepayment of an ABR Borrowing, not later than 11:00 a.m., New York City time, one
Business Day before the date of prepayment. Each such notice shall be irrevocable; provided that,
if a notice of prepayment is given in connection with a conditional notice of termination of the
Commitments as contemplated by Section 2.07, then such notice of prepayment may be revoked
if such termination is revoked in accordance with Section 2.07. Each such notice shall
specify the prepayment date, the principal amount of each Borrowing or portion thereof to be
prepaid and, in the case of a mandatory prepayment, a reasonably detailed calculation of the amount
of such prepayment. Promptly following receipt of any such notice, the Administrative Agent shall
advise the Lenders of the contents thereof. Each partial prepayment of any Borrowing shall be in
an amount that would be permitted in the case of a Credit Extension of the same Type as provided in
Section 2.02, except as necessary to apply fully the required amount of a mandatory
prepayment. Each prepayment of a Borrowing shall be applied ratably to the Loans included in the
prepaid Borrowing and otherwise in accordance with this Section 2.10. Prepayments shall be
accompanied by accrued interest to the extent required by Section 2.06.

          SECTION 2.11 Alternate Rate of Interest. If prior to the commencement of any Interest Period for a
LIBOR Borrowing:

     (a) the Administrative Agent determines (which determination shall be final and
conclusive absent manifest error) that adequate and reasonable means do not exist for
ascertaining the LIBOR Rate for such Interest Period; or

     (b) the Administrative Agent is advised in writing by the Required Lenders that the
LIBOR Rate for such Interest Period will not adequately and fairly reflect the cost to such
Lenders of making or maintaining their Loans included in such Borrowing for such Interest
Period;

then the Administrative Agent shall give written notice thereof to Borrower and the Lenders as
promptly as practicable thereafter and, until the Administrative Agent notifies Borrower and the
Lenders that the circumstances giving rise to such notice no longer exist, (i) any Interest
Election Request that requests the conversion of any Borrowing to, or continuation of any Borrowing
as, a LIBOR Borrowing shall be ineffective and (ii) if any Borrowing Request requests a LIBOR
Borrowing, such Borrowing shall be made as an ABR Borrowing.

          SECTION 2.12 Yield Protection.

          (a) Increased Costs Generally. If any Change in Law shall:

     (i) impose, modify or deem applicable any reserve, special deposit, compulsory loan,
insurance charge or similar requirement against assets of, deposits with or for the account

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of, or credit extended or participated in, by any Lender (except any reserve requirement
reflected in the LIBOR Rate) or the Issuing Bank;

     (ii) subject any Lender or the Issuing Bank to any tax of any kind whatsoever with
respect to this Agreement, any Letter of Credit, any participation in a Letter of Credit or
any LIBOR Loan made by it, or change the basis of taxation of payments to such Lender or the
Issuing Bank in respect thereof (except for Indemnified Taxes or Other Taxes covered by
Section 2.15 and the imposition of, or any change in the rate of, any Excluded Tax
payable by such Lender or the Issuing Bank); or

     (iii) impose on any Lender or the Issuing Bank or the London interbank market any other
condition, cost or expense affecting this Agreement or LIBOR Loans made by such Lender or
any Letter of Credit or participation therein;

and the result of any of the foregoing shall be to increase the cost to such Lender of making or
maintaining any LIBOR Loan (or of maintaining its obligation to make any such Loan), or to increase
the cost to such Lender, the Issuing Bank or such Lender’s or the Issuing Bank’s holding company,
if any, of participating in, issuing or maintaining any Letter of Credit (or of maintaining its
obligation to participate in or to issue any Letter of Credit), or to reduce the amount of any sum
received or receivable by such Lender or the Issuing Bank hereunder (whether of principal, interest
or any other amount), then, upon request of such Lender or the Issuing Bank, Borrower will pay to
such Lender or the Issuing Bank, as the case may be, such additional amount or amounts as will
compensate such Lender or the Issuing Bank, as the case may be, for such additional costs incurred
or reduction suffered.

          (b) Capital Requirements. If any Lender or the Issuing Bank determines (in good
faith, but in its sole absolute discretion) that any Change in Law affecting such Lender or the
Issuing Bank or any lending office of such Lender or such Lender’s or the Issuing Bank’s holding
company, if any, regarding capital requirements has or would have the effect of reducing the rate
of return on such Lender’s or the Issuing Bank’s capital or on the capital of such Lender’s or the
Issuing Bank’s holding company, if any, as a consequence of this Agreement, the Commitments of such
Lender or the Loans made by, or participations in Letters of Credit held by, such Lender, or the Letters of Credit
issued by the Issuing Bank, to a level below that which such Lender or the Issuing Bank or such
Lender’s or the Issuing Bank’s holding company could have achieved but for such Change in Law
(taking into consideration such Lender’s or the Issuing Bank’s policies and the policies of such
Lender’s or the Issuing Bank’s holding company with respect to capital adequacy), then from time to
time Borrower will pay to such Lender or the Issuing Bank, as the case may be, such additional
amount or amounts as will compensate such Lender or the Issuing Bank or such Lender’s or the
Issuing Bank’s holding company for any such reduction suffered.

          (c) Certificates for Reimbursement. A certificate of a Lender or the Issuing Bank
setting forth the amount or amounts necessary to compensate such Lender or the Issuing Bank or its
holding company, as the case may be, as specified in paragraph (a) or (b) of this Section
2.12 and delivered to Borrower shall be conclusive absent manifest error. Borrower shall pay
such Lender or the Issuing Bank, as the case may be, the amount shown as due on any such
certificate within 10 days after receipt thereof.

          (d) Delay in Requests. Failure or delay on the part of any Lender or the Issuing Bank
to demand compensation pursuant to this Section 2.12 shall not constitute a waiver of such
Lender’s or the Issuing Bank’s right to demand such compensation; provided that Borrower shall not
be required to compensate a Lender or the Issuing Bank pursuant to this Section for any increased
costs incurred or

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reductions suffered more than nine months prior to the date that such Lender or
the Issuing Bank, as the case may be, notifies Borrower of the Change in Law giving rise to such
increased costs or reductions and of such Lender’s or the Issuing Bank’s intention to claim
compensation therefor (except that, if the Change in Law giving rise to such increased costs or
reductions is retroactive, then the nine-month period referred to above shall be extended to
include the period of retroactive effect thereof) .

          SECTION 2.13 Breakage Payments. In the event of (a) the payment or prepayment, whether optional or
mandatory, of any principal of any LIBOR Loan earlier than the last day of an Interest Period
applicable thereto (including as a result of an Event of Default), (b) the conversion of any LIBOR
Loan earlier than the last day of the Interest Period applicable thereto, (c) the failure to
borrow, convert, continue or prepay any Revolving Loan or Term Loan on the date specified in any
notice delivered pursuant hereto or (d) the assignment of any LIBOR Loan earlier than the last day
of the Interest Period applicable thereto as a result of a request by Borrower pursuant to
Section 2.16(b), then, in any such event, Borrower shall compensate each Lender for the
loss (other than lost profit or spread), cost and expense attributable to such event. In the case
of a LIBOR Loan, such loss, cost or expense to any Lender shall be deemed to include an amount
determined by such Lender to be the excess, if any, of (i) the amount of interest which would have
accrued on the principal amount of such Loan had such event not occurred, at the LIBOR Rate that
would have been applicable to such Loan, for the period from the date of such event to the last day
of the then current Interest Period therefor (or, in the case of a failure to borrow, convert or
continue, for the period that would have been the Interest Period for such Loan), over (ii) the
amount of interest which would accrue on such principal amount for such period at the interest rate
which such Lender would bid were it to bid, at the commencement of such period, for dollar deposits
of a comparable amount and period from other banks in the LIBOR market. A certificate of any
Lender setting forth in reasonable detail any amount or amounts that such Lender is entitled to
receive pursuant to this Section 2.13 shall be delivered to Borrower (with a copy to the
Administrative Agent) and shall be conclusive and binding absent manifest error. Borrower shall
pay such Lender the amount shown as due on any such certificate within 5 days after receipt
thereof.

          SECTION 2.14 Payments Generally; Pro Rata Treatment; Sharing of Setoffs.

          (a) Payments Generally. Borrower shall make each payment required to be made by it
hereunder or under any other Loan Document (whether of principal, interest, fees or Reimbursement
Obligations, or of amounts payable under Section 2.12, 2.13, 2.15 or
10.03, or otherwise) on or before the time expressly required hereunder or under such other
Loan Document for such payment (or, if no such time is expressly required, prior to 2:00 p.m., New
York City time), on the date when due, in immediately available funds, without setoff, deduction or
counterclaim. Any amounts received after such time on any date may, in the discretion of the
Administrative Agent, be deemed to have been received on the next succeeding Business Day for
purposes of calculating interest thereon. All such payments shall be made to the Administrative
Agent at its offices at 300 Madison Avenue, New York, New York 10017, except payments to be made
directly to the Issuing Bank as expressly provided herein and except that payments pursuant to
Sections 2.12, 2.13, 2.15 and 10.03 shall be made directly to the
persons entitled thereto and payments pursuant to other Loan Documents shall be made to the persons
specified therein. The Administrative Agent shall distribute any such payments received by it for
the account of any other person to the appropriate recipient promptly following receipt thereof.
If any payment under any Loan Document shall be due on a day that is not a Business Day, unless
specified otherwise, the date for payment shall be extended to the next succeeding Business Day,
and, in the case of any payment accruing interest, interest thereon shall be payable for the period
of such extension. All payments under each Loan Document shall be made in dollars, except as
expressly specified otherwise.

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          (b) Pro Rata Treatment.

     (i) Each payment by Borrower of interest in respect of the Loans shall be applied to
the amounts of such obligations owing to the Lenders pro rata according to the respective
amounts then due and owing to the Lenders.

     (ii) Each payment on account of principal of the Term Loans shall be allocated among
the Term Loan Lenders pro rata based on the principal amount of the Term Loans held by the
Term Loan Lenders. Each payment by Borrower on account of principal of the Revolving
Borrowings shall be made pro rata according to the respective outstanding principal amounts
of the Revolving Loans then held by the Revolving Lenders.

          (c) Insufficient Funds. If at any time insufficient funds are received by and
available to the Administrative Agent to pay fully all amounts of principal, Reimbursement
Obligations, interest and fees then due hereunder, such funds shall be applied (i) first, toward
payment of interest and fees then due hereunder, ratably among the parties entitled thereto in
accordance with the amounts of interest and fees then due to such parties, and (ii) second, toward
payment of principal and Reimbursement Obligations then due hereunder, ratably among the parties
entitled thereto in accordance with the amounts of principal and Reimbursement Obligations then due
to such parties; provided, that the Administrative Agent may, subject to any applicable federal,
state or foreign bankruptcy, insolvency, receivership or similar orders, distribute any adequate
protection payments it receives on behalf of the Lenders to the Lenders in its sole discretion
(i.e., whether to pay the earliest accrued interest, all accrued interest on a pro rata
basis or otherwise).

          (d) Sharing of Set-Off. If any Lender (and/or the Issuing Bank, which shall be deemed
a “Lender” for purposes of this Section 2.14(d)) shall, by exercising any right of setoff
or counterclaim or otherwise, obtain payment in respect of any principal of or interest on any of its
Loans or other Obligations resulting in such Lender’s receiving payment of a proportion of the
aggregate amount of its Loans and accrued interest thereon or other Obligations greater than its
pro rata share thereof as provided herein, then the Lender receiving such greater proportion shall
(a) notify the Administrative Agent of such fact, and (b) purchase (for cash at face value)
participations in the Loans and such other obligations of the other Lenders, or make such other
adjustments as shall be equitable, so that the benefit of all such payments shall be shared by the
Lenders ratably in accordance with the aggregate amount of principal of and accrued interest on
their respective Loans and other amounts owing them, provided that:

     (i) if any such participations are purchased and all or any portion of the payment
giving rise thereto is recovered, such participations shall be rescinded and the purchase
price restored to the extent of such recovery, without interest; and

     (ii) the provisions of this paragraph shall not be construed to apply to (x) any
payment made by Borrower pursuant to and in accordance with the express terms of this
Agreement or (y) any payment obtained by a Lender as consideration for the assignment of or
sale of a participation in any of its Loans or participations in LC Disbursements to any
assignee or participant, other than to Borrower or any Subsidiary thereof (as to which the
provisions of this paragraph shall apply).

Each Loan Party consents to the foregoing and agrees, to the extent it may effectively do so under
applicable Requirements of Law, that any Lender acquiring a participation pursuant to the foregoing
arrangements may exercise against such Loan Party rights of setoff and counterclaim with respect to
such participation

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as fully as if such Lender were a direct creditor of such Loan Party in the
amount of such participation. If under applicable bankruptcy, insolvency or any similar law any
Secured Party receives a secured claim in lieu of a setoff or counterclaim to which this
Section 2.14(d) applies, such Secured Party shall to the extent practicable, exercise its
rights in respect of such secured claim in a manner consistent with the rights to which the Secured
Party is entitled under this Section 2.14(d) to share in the benefits of the recovery of
such secured claim.

          (e) Borrower Default. Unless the Administrative Agent shall have received notice from
Borrower prior to the date on which any payment is due to the Administrative Agent for the account
of the Lenders or the Issuing Bank hereunder that Borrower will not make such payment, the
Administrative Agent may assume that Borrower has made such payment on such date in accordance
herewith and may, in reliance upon such assumption, distribute to the Lenders or the Issuing Bank,
as the case may be, the amount due. In such event, if Borrower has not in fact made such payment,
then each of the Lenders or the Issuing Bank, as the case may be, severally agrees to repay to the
Administrative Agent forthwith on demand the amount so distributed to such Lender or the Issuing
Bank with interest thereon, for each day from and including the date such amount is distributed to
it to but excluding the date of payment to the Administrative Agent, at the greater of the Federal
Funds Effective Rate and a rate determined by the Administrative Agent in accordance with banking
industry rules on interbank compensation.

          (f) Lender Default. If any Lender shall fail to make any payment required to be made
by it pursuant to Section 2.02(c), 2.14(e), 2.17(d), 2.17(e) or
10.03(c), then the Administrative Agent may, in its discretion (notwithstanding any
contrary provision hereof), apply any amounts thereafter received by the Administrative Agent for
the account of such Lender to satisfy such Lender’s obligations under such Sections until all such
unsatisfied obligations are fully paid.

          SECTION 2.15 Taxes.

          (a) Payments Free of Taxes. Any and all payments by or on account of any obligation
of the Borrower hereunder or under any other Loan Document shall be made free and clear of and
without reduction or withholding for any Indemnified Taxes or Other Taxes; provided that if the
Borrower shall be required by applicable Requirements of Law to deduct any Indemnified Taxes
(including any Other Taxes) from such payments, then (i) the sum payable shall be increased as
necessary so that after making all required deductions (including deductions applicable to
additional sums payable under this Section) the Administrative Agent, Lender or Issuing Bank, as
the case may be, receives an amount equal to the sum it would have received had no such deductions
been made, (ii) the Borrower shall make such deductions and (iii) the Borrower shall timely pay the
full amount deducted to the relevant Governmental Authority in accordance with applicable
Requirements of Law.

          (b) Payment of Other Taxes by Borrower. Without limiting the provisions of paragraph
(a) above, Borrower shall timely pay any Other Taxes to the relevant Governmental Authority in
accordance with applicable Requirements of Law.

          (c) Indemnification by Borrower. Borrower shall indemnify the Administrative Agent,
each Lender and the Issuing Bank, within 10 days after demand therefor, for the full amount of any
Indemnified Taxes or Other Taxes (including Indemnified Taxes or Other Taxes imposed or asserted on
or attributable to amounts payable under this Section) paid by the Administrative Agent, such
Lender or the Issuing Bank, as the case may be, and any penalties, interest and reasonable expenses
arising therefrom or with respect thereto, whether or not such Indemnified Taxes or Other Taxes
were correctly or legally imposed or asserted by the relevant Governmental Authority. A
certificate as to the amount of

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such payment or liability delivered to Borrower by a Lender or the
Issuing Bank (with a copy to the Administrative Agent), or by the Administrative Agent on its own
behalf or on behalf of a Lender or the Issuing Bank, shall be conclusive absent manifest error.

          (d) Evidence of Payments. As soon as practicable after any payment of Indemnified
Taxes or Other Taxes by Borrower to a Governmental Authority, Borrower shall deliver to the
Administrative Agent the original or a certified copy of a receipt issued by such Governmental
Authority evidencing such payment, a copy of the return reporting such payment or other evidence of
such payment reasonably satisfactory to the Administrative Agent.

          (e) Status of Lenders. Any Foreign Lender shall, to the extent it may lawfully do so,
deliver to Borrower and the Administrative Agent (in such number of copies as shall be requested by
the recipient) on or prior to the date on which such Foreign Lender becomes a Lender under this
Agreement (and from time to time thereafter upon the request of Borrower or the Administrative
Agent, but only if such Foreign Lender is legally entitled to do so), whichever of the following is
applicable:

     (i) duly completed copies of Internal Revenue Service Form W-8BEN claiming eligibility
for benefits of an income tax treaty to which the United States of America is a party,

     (ii) duly completed copies of Internal Revenue Service Form W-8ECI,

     (iii) in the case of a Foreign Lender claiming the benefits of the exemption for
portfolio interest under Section 881(c) of the Code, (x) a certificate, in substantially the
form of Exhibit P, or any other form approved by the Administrative Agent, to the effect
that such Foreign Lender is not (A) a “bank” within the meaning of Section 881(c)(3)(A) of
the Code, (B) a “10 percent shareholder” of Borrower within the meaning of Section
881(c)(3)(B) of the Code, or (C) a “controlled foreign corporation” described in Section
881(c)(3)(C) of the Code and (y) duly completed copies of Internal Revenue Service Form
W-8BEN, or

     (iv) any other form prescribed by applicable Requirements of Law as a basis for
claiming exemption from or a reduction in United States Federal withholding tax duly
completed together with such supplementary documentation as may be prescribed by applicable
Requirements of Law to permit Borrower to determine the withholding or deduction required to
be made.

          (f) Treatment of Certain Refunds. If the Administrative Agent, a Lender or the
Issuing Bank determines, in its sole discretion, that it has received a refund of any Indemnified
Taxes or Other Taxes as to which it has been indemnified by Borrower or with respect to which
Borrower has paid additional amounts pursuant to this Section, it shall pay to Borrower an amount
equal to such refund (but only to the extent of indemnity payments made, or additional amounts
paid, by Borrower under this Section with respect to the Indemnified Taxes or Other Taxes giving
rise to such refund), net of all out-of-pocket expenses of the Administrative Agent, such Lender or
the Issuing Bank, as the case may be, and without interest (other than any interest paid by the
relevant Governmental Authority with respect to such refund); provided that Borrower, upon the
request of the Administrative Agent, such Lender or the Issuing Bank, agrees to repay the amount
paid over to Borrower (plus any penalties, interest or other charges imposed by the relevant
Governmental Authority) to the Administrative Agent, such Lender or the Issuing Bank in the event
the Administrative Agent, such Lender or the Issuing Bank is required to repay such refund to such
Governmental Authority. This paragraph shall not be construed to require the Administrative Agent,
any Lender or the Issuing Bank to make available its tax returns (or any other information relating
to its taxes that it deems confidential) to Borrower or any other person. Notwithstanding anything
to the

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contrary, in no event will any Lender be required to pay any amount to Borrower the payment
of which would place such Lender in a less favorable net after-tax position than such Lender would
have been in if the additional amounts giving rise to such refund of any Indemnified Taxes or Other
Taxes had never been paid.

          SECTION 2.16 Mitigation Obligations; Replacement of Lenders.

          (a) Designation of a Different Lending Office. If any Lender requests compensation
under Section 2.12, or requires Borrower to pay any additional amount to any Lender or any
Governmental Authority for the account of any Lender pursuant to Section 2.15, then such
Lender shall use reasonable efforts to designate a different lending office for funding or booking
its Loans hereunder or to assign its rights and obligations hereunder to another of its offices,
branches or affiliates, if, in the judgment of such Lender, such designation or assignment (i)
would eliminate or reduce amounts payable pursuant to Section 2.12 or 2.15, as the
case may be, in the future and (ii) would not subject such Lender to any unreimbursed cost or
expense and would not otherwise be disadvantageous to such Lender. Borrower hereby agrees to pay
all reasonable costs and expenses incurred by any Lender in connection with any such designation or
assignment. A certificate setting forth such costs and expenses submitted by such Lender to
Borrower shall be conclusive absent manifest error.

          (b) Replacement of Lenders. If any Lender requests compensation under Section
2.12, or if Borrower is required to pay any additional amount to any Lender or any Governmental
Authority for the account of any Lender pursuant to Section 2.15, or if any Lender
defaults in its obligation to fund Loans hereunder, or if Borrower exercises its replacement rights
under Section 10.02(d), then Borrower may, at its sole expense and effort, upon notice to
such Lender and the Administrative Agent, require such Lender to assign and delegate, without
recourse (in accordance with and subject to the restrictions contained in, and consents required
by, Section 10.04), all of its interests, rights and obligations under this Agreement and
the other Loan Documents to an assignee that shall assume such obligations (which assignee may be
another Lender, if a Lender accepts such assignment); provided that:

     (i) Borrower shall have paid to the Administrative Agent the processing and recordation
fee specified in Section 10.04(b);

     (ii) such Lender shall have received payment of an amount equal to the outstanding
principal of its Loans and participations in LC Disbursements, accrued interest thereon,
accrued fees and all other amounts payable to it hereunder and under the other Loan
Documents (including any amounts under Section 2.13), from the assignee (to the
extent of such outstanding principal and accrued interest and fees) or Borrower (in the case
of all other amounts;

     (iii) in the case of any such assignment resulting from a claim for compensation under
Section 2.12 or payments required to be made pursuant to Section 2.15, such
assignment will result in a reduction in such compensation or payments thereafter; and

     (iv) such assignment does not conflict with applicable Requirements of Law.

A Lender shall not be required to make any such assignment or delegation if, prior thereto, as a
result of a waiver by such Lender or otherwise, the circumstances entitling Borrower to require
such assignment and delegation cease to apply.

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          SECTION 2.17 Letters of Credit

          (a) General. Subject to the terms and conditions set forth herein, Borrower may
request the Issuing Bank, and the Issuing Bank agrees, to issue Letters of Credit for its own
account or the account of a Subsidiary in a form reasonably acceptable to the Administrative Agent
and the Issuing Bank, at any time and from time to time during the Revolving Availability Period
(provided that Borrower shall be a co-applicant, and be jointly and severally liable, with respect
to each Letter of Credit issued for the account of a Subsidiary). The Issuing Bank shall have no
obligation to issue, and Borrower shall not request the issuance of, any Letter of Credit at any
time if after giving effect to such issuance, the LC Exposure would exceed the LC Commitment or the
total Revolving Exposure would exceed the total Revolving Commitments. In the event of any
inconsistency between the terms and conditions of this Agreement and the terms and conditions of
any form of letter of credit application or other agreement submitted by Borrower to, or entered
into by Borrower with, the Issuing Bank relating to any Letter of Credit, the terms and conditions
of this Agreement shall control.

          (b) Request for Issuance, Amendment, Renewal, Extension; Certain Conditions and
Notices. To request the issuance of a Letter of Credit or the amendment, renewal or extension
of an outstanding Letter of Credit, Borrower shall deliver, by hand or telecopier (or transmit by
electronic communication, if arrangements for doing so have been approved by the Issuing Bank), an
LC Request to the Issuing Bank and the Administrative Agent not later than 11:00 a.m. on the fifth
Business Day preceding the requested date of issuance, amendment, renewal or extension (or such later date and time
as is acceptable to the Issuing Bank).

          A request for an initial issuance of a Letter of Credit shall specify in form and detail
satisfactory to the Issuing Bank:

     (i) the proposed issuance date of the requested Letter of Credit (which shall be a
Business Day);

     (ii) the amount thereof;

     (iii) the expiry date thereof (which shall not be later than the close of business on
the Letter of Credit Expiration Date);

     (iv) the name and address of the beneficiary thereof;

     (v) whether the Letter of Credit is to be issued for its own account or for the account
of one of its Subsidiaries (provided that Borrower shall be a co-applicant, and therefore
jointly and severally liable, with respect to each Letter of Credit issued for the account
of a Subsidiary);

     (vi) the documents to be presented by such beneficiary in connection with any drawing
thereunder;

     (vii) the full text of any certificate to be presented by such beneficiary in
connection with any drawing thereunder; and

     (viii) such other matters as the Issuing Bank may require.

          A request for an amendment, renewal or extension of any outstanding Letter of Credit shall
specify in form and detail satisfactory to the Issuing Bank:

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     (i) the Letter of Credit to be amended, renewed or extended;

     (ii) the proposed date of amendment, renewal or extension thereof (which shall be a
Business Day);

     (iii) the nature of the proposed amendment, renewal or extension; and

     (iv) such other matters as the Issuing Bank may require.

If requested by the Issuing Bank, Borrower also shall submit a letter of credit application on the
Issuing Bank’s standard form in connection with any request for a Letter of Credit. A Letter of
Credit shall be issued, amended, renewed or extended only if (and, upon issuance, amendment,
renewal or extension of each Letter of Credit, Borrower shall be deemed to represent and warrant
that), after giving effect to such issuance, amendment, renewal or extension, (i) the LC Exposure
shall not exceed the LC Commitment, (ii) the total Revolving Exposures shall not exceed the total
Revolving Commitments and (iii) the conditions set forth in Article IV in respect of such
issuance, amendment, renewal or extension shall have been satisfied. Unless the Issuing Bank shall
agree otherwise, no Letter of Credit shall be in an initial amount less than $5,000, in the case of
a Commercial Letter of Credit, or $100,000, in the case of a Standby Letter of Credit.

          Upon the issuance of any Letter of Credit or amendment, renewal, extension or modification to
a Letter of Credit, the Issuing Bank shall promptly notify the Administrative Agent, who shall
promptly notify each Revolving Lender, thereof, which notice shall be accompanied by a copy of such
Letter of Credit or amendment, renewal, extension or modification to a Letter of Credit and the
amount of such Lender’s respective participation in such Letter of Credit pursuant to Section
2.17(d). On the first Business Day of each calendar month, the Issuing Bank shall provide to
the Administrative Agent a report listing all outstanding Letters of Credit and the amounts and
beneficiaries thereof and the Administrative Agent shall promptly provide such report to each
Revolving Lender.

          (c) Expiration Date. Each Letter of Credit shall expire at or prior to the close of
business on the earlier of (i) in the case of a Standby Letter of Credit, (x) the date which is one
year after the date of the issuance of such Standby Letter of Credit (or, in the case of any
renewal or extension thereof, one year after such renewal or extension) and (y) the Letter of
Credit Expiration Date and (ii) in the case of a Commercial Letter of Credit, (x) the date that is
180 days after the date of issuance of such Commercial Letter of Credit (or, in the case of any
renewal or extension thereof, 180 days after such renewal or extension) and (y) the Letter of
Credit Expiration Date.

          (d) Participations. By the issuance of a Letter of Credit (or an amendment to a
Letter of Credit increasing the amount thereof) and without any further action on the part of the
Issuing Bank or the Lenders, the Issuing Bank hereby irrevocably grants to each Revolving Lender,
and each Revolving Lender hereby acquires from the Issuing Bank, a participation in such Letter of
Credit equal to such Revolving Lender’s Pro Rata Percentage of the aggregate amount available to be
drawn under such Letter of Credit. In consideration and in furtherance of the foregoing, each
Revolving Lender hereby absolutely and unconditionally agrees to pay to the Administrative Agent,
for the account of the Issuing Bank, such Revolving Lender’s Pro Rata Percentage of each LC
Disbursement made by the Issuing Bank and not reimbursed by Borrower on the date due as provided in
Section 2.17(e), or of any reimbursement payment required to be refunded to Borrower for
any reason. Each Revolving Lender acknowledges and agrees that its obligation to acquire
participations pursuant to this paragraph in respect of Letters of Credit is absolute and
unconditional and shall not be affected by any circumstance whatsoever, including any

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amendment, renewal or extension of any Letter of Credit or the occurrence and continuance of a Default or
reduction or termination of the Commitments, or expiration, termination or cash collateralization
of any Letter of Credit and that each such payment shall be made without any offset, abatement,
withholding or reduction whatsoever.

          (e) Reimbursement.

     (i) If the Issuing Bank shall make any LC Disbursement in respect of a Letter of
Credit, Borrower shall reimburse such LC Disbursement by paying to the Issuing Bank an
amount equal to such LC Disbursement not later than 2:00 p.m., New York City time, on the
date that such LC Disbursement is made if Borrower shall have received notice of such LC
Disbursement prior to 11:00 a.m., New York City time, on such date, or, if such notice has
not been received by Borrower prior to such time on such date, then not later than 2:00
p.m., New York City time, on the Business Day immediately following the day that Borrower
receives such notice; provided that Borrower may, subject to the conditions to borrowing set
forth herein, request in accordance with Section 2.03 that such payment be financed
with ABR Revolving Loans in an equivalent amount and, to the extent so financed, Borrower’s
obligation to make such payment shall be discharged and replaced by the resulting ABR
Revolving Loans.

     (ii) If Borrower fails to make such payment when due, the Issuing Bank shall notify the
Administrative Agent and the Administrative Agent shall notify each Revolving Lender of the
applicable LC Disbursement, the payment then due from Borrower in respect thereof and such
Revolving Lender’s Pro Rata Percentage thereof. Each Revolving Lender shall pay by wire
transfer of immediately available funds to the Administrative Agent not later than 2:00
p.m., New York City time, on such date (or, if such Revolving Lender shall have received
such notice later than 12:00 noon, New York City time, on any day, not later than 11:00
a.m., New York City time, on the immediately following Business Day), an amount equal to
such Revolving Lender’s Pro Rata Percentage of the unreimbursed LC Disbursement in the same
manner as provided in Section 2.02(c) with respect to Revolving Loans made by such
Revolving Lender, and the Administrative Agent will promptly pay to the Issuing Bank the
amounts so received by it from the Revolving Lenders. The Administrative Agent will
promptly pay to the Issuing Bank any amounts received by it from Borrower pursuant to the
above paragraph prior to the time that any Revolving Lender makes any payment pursuant to
the preceding sentence and any such amounts received by the Administrative Agent from
Borrower thereafter will be promptly remitted by the Administrative Agent to the Revolving
Lenders that shall have made such payments and to the Issuing Bank, as appropriate.

     (iii) If any Revolving Lender shall not have made its Pro Rata Percentage of such LC
Disbursement available to the Administrative Agent as provided above, each of such Revolving
Lender and Borrower severally agrees to pay interest on such amount, for each day from and
including the date such amount is required to be paid in accordance with the foregoing to
but excluding the date such amount is paid, to the Administrative Agent for the account of
the Issuing Bank at (i) in the case of Borrower, the rate per annum set forth in Section
2.17(h) and (ii) in the case of such Lender, at a rate determined by the Administrative
Agent in accordance with banking industry rules or practices on interbank compensation.

          (f) Obligations Absolute. The Reimbursement Obligation of Borrower as provided in
Section 2.17(e) shall be absolute, unconditional and irrevocable, and shall be paid and
performed strictly in accordance with the terms of this Agreement under any and all circumstances
whatsoever and

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irrespective of (i) any lack of validity or enforceability of any Letter of Credit
or this Agreement, or any term or provision therein; (ii) any draft or other document presented
under a Letter of Credit being proved to be forged, fraudulent, invalid or insufficient in any
respect or any statement therein being untrue or inaccurate in any respect; (iii) payment by the
Issuing Bank under a Letter of Credit against presentation of a draft or other document that fails
to comply with the terms of such Letter of Credit; (iv) any other event or circumstance whatsoever,
whether or not similar to any of the foregoing, that might, but for the provisions of this
Section 2.17, constitute a legal or equitable discharge of, or provide a right of setoff
against, the obligations of Borrower hereunder; (v) the fact that a Default shall have occurred and
be continuing; or (vi) any material adverse change in the business, property, results of
operations, prospects or condition, financial or otherwise, of Borrower and its Subsidiaries. None
of the Agents, the Lenders, the Issuing Bank or any of their Affiliates shall have any liability or
responsibility by reason of or in connection with the issuance or transfer of any Letter of Credit
or any payment or failure to make any payment thereunder (irrespective of any of the circumstances
referred to in the preceding sentence), or any error, omission, interruption, loss or delay in
transmission or delivery of any draft, notice or other communication under or relating to any
Letter of Credit (including any document required to make a drawing thereunder), any error in
interpretation of technical terms or any consequence arising from causes beyond the control of the
Issuing Bank; provided that the foregoing shall not be construed to excuse the Issuing Bank from
liability to Borrower to the extent of any direct damages (as opposed to consequential damages,
claims in respect of which are hereby waived by Borrower to the extent permitted by applicable
Requirements of Law) suffered by Borrower that are caused by the Issuing Bank’s failure to exercise care when
determining whether drafts and other documents presented under a Letter of Credit comply with the
terms thereof. The parties hereto expressly agree that, in the absence of gross negligence or
willful misconduct on the part of the Issuing Bank (as finally determined by a court of competent
jurisdiction), the Issuing Bank shall be deemed to have exercised care in each such determination.
In furtherance of the foregoing and without limiting the generality thereof, the parties agree
that, with respect to documents presented which appear on their face to be in substantial
compliance with the terms of a Letter of Credit, the Issuing Bank may, in its sole discretion,
either accept and make payment upon such documents without responsibility for further
investigation, regardless of any notice or information to the contrary, or refuse to accept and
make payment upon such documents if such documents are not in strict compliance with the terms of
such Letter of Credit.

          (g) Disbursement Procedures. The Issuing Bank shall, promptly following its receipt
thereof, examine all documents purporting to represent a demand for payment under a Letter of
Credit. The Issuing Bank shall promptly give written notice to the Administrative Agent and
Borrower of such demand for payment and whether the Issuing Bank has made or will make an LC
Disbursement thereunder; provided that any failure to give or delay in giving such notice shall not
relieve Borrower of its Reimbursement Obligation to the Issuing Bank and the Revolving Lenders with
respect to any such LC Disbursement (other than with respect to the timing of such Reimbursement
Obligation set forth in Section 2.17(e)).

          (h) Interim Interest. If the Issuing Bank shall make any LC Disbursement, then,
unless Borrower shall reimburse such LC Disbursement in full on the date such LC Disbursement is
made, the unpaid amount thereof shall bear interest payable on demand, for each day from and
including the date such LC Disbursement is made to but excluding the date that Borrower reimburses
such LC Disbursement, at the rate per annum determined pursuant to Section 2.06(c).
Interest accrued pursuant to this paragraph shall be for the account of the Issuing Bank, except
that interest accrued on and after the date of payment by any Revolving Lender pursuant to
Section 2.17(e) to reimburse the Issuing Bank shall be for the account of such Lender to
the extent of such payment.

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          (i) Cash Collateralization. If any Event of Default shall occur and be continuing, on
the Business Day that Borrower receives notice from the Administrative Agent or the Required
Lenders (or, if the maturity of the Loans has been accelerated, Revolving Lenders with LC Exposure
representing greater than 50% of the total LC Exposure) demanding the deposit of cash collateral
pursuant to this paragraph, Borrower shall deposit on terms and in accounts satisfactory to the
Collateral Agent, in the name of the Collateral Agent and for the benefit of the Revolving Lenders,
an amount in cash equal to the LC Exposure as of such date plus any accrued and unpaid interest
thereon; provided that the obligation to deposit such cash collateral shall become effective
immediately, and such deposit shall become immediately due and payable, without demand or other
notice of any kind, upon the occurrence of any Event of Default with respect to Borrower described
in Section 8.01(g) or (h). Funds so deposited shall be applied by the Collateral
Agent to reimburse the Issuing Bank for LC Disbursements for which it has not been reimbursed and,
to the extent not so applied, shall be held for the satisfaction of outstanding Reimbursement
Obligations or, if the maturity of the Loans has been accelerated (but subject to the consent of
Revolving Lenders with LC Exposure representing greater than 50% of the total LC Exposure), be
applied to satisfy other Obligations of Borrower under this Agreement. If Borrower is required to
provide an amount of cash collateral hereunder as a result of the occurrence of an Event of
Default, such amount plus any accrued interest or realized profits with respect to such amounts (to
the extent not applied as aforesaid) shall be returned to Borrower within three Business Days after
all Events of Default have been cured or waived.

          (j) Additional Issuing Banks. Borrower may, at any time and from time to time,
designate one or more additional Revolving Lenders to act as an issuing bank under the terms of
this Agreement, with the consent of the Administrative Agent (which consent shall not be
unreasonably withheld), the Issuing Bank and such Revolving Lender(s). Any Lender designated as an
issuing bank pursuant to this paragraph (j) shall be deemed (in addition to being a Revolving
Lender) to be the Issuing Bank with respect to Letters of Credit issued or to be issued by such
Revolving Lender, and all references herein and in the other Loan Documents to the term “Issuing
Bank” shall, with respect to such Letters of Credit, be deemed to refer to such Revolving Lender in
its capacity as Issuing Bank, as the context shall require.

          (k) Resignation or Removal of the Issuing Bank. The Issuing Bank may resign as
Issuing Bank hereunder at any time upon at least 30 days’ prior notice to the Lenders, the
Administrative Agent and Borrower. The Issuing Bank may be replaced at any time by written
agreement among Borrower, each Agent, the replaced Issuing Bank and the successor Issuing Bank.
The Administrative Agent shall notify the Lenders of any such replacement of the Issuing Bank or
any such additional Issuing Bank. At the time any such resignation or replacement shall become
effective, Borrower shall pay all unpaid fees accrued for the account of the replaced Issuing Bank
pursuant to Section 2.05(c). From and after the effective date of any such resignation or
replacement or addition, as applicable, (i) the successor or additional Issuing Bank shall have all
the rights and obligations of the Issuing Bank under this Agreement with respect to Letters of
Credit to be issued by it thereafter and (ii) references herein to the term “Issuing Bank” shall be
deemed to refer to such successor or such addition or to any previous Issuing Bank, or to such
successor or such addition and all previous Issuing Banks, as the context shall require. After the
resignation or replacement of an Issuing Bank hereunder, the replaced Issuing Bank shall remain a
party hereto and shall continue to have all the rights and obligations of an Issuing Bank under
this Agreement with respect to Letters of Credit issued by it prior to such resignation or
replacement, but shall not be required to issue additional Letters of Credit. If at any time there
is more than one Issuing Bank hereunder, Borrower may, in its discretion, select which Issuing Bank
is to issue any particular Letter of Credit.

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          (l) Other. The Issuing Bank shall be under no obligation to issue any Letter of
Credit if

     (i) any order, judgment or decree of any Governmental Authority or arbitrator shall by
its terms purport to enjoin or restrain the Issuing Bank from issuing such Letter of Credit,
or any Requirement of Law applicable to the Issuing Bank or any request or directive
(whether or not having the force of law) from any Governmental Authority with jurisdiction
over the Issuing Bank shall prohibit, or request that the Issuing Bank refrain from, the
issuance of letters of credit generally or such Letter of Credit in particular or shall
impose upon the Issuing Bank with respect to such Letter of Credit any restriction, reserve
or capital requirement (for which the Issuing Bank is not otherwise compensated hereunder)
not in effect on the Effective Date, or shall impose upon the Issuing Bank any unreimbursed
loss, cost or expense which was not applicable on the Effective Date and which the Issuing
Bank in good faith deems material to it; or

     (ii) the issuance of such Letter of Credit would violate one or more policies of the
Issuing Bank.

The Issuing Bank shall be under no obligation to amend any Letter of Credit if (A) the Issuing Bank
would have no obligation at such time to issue such Letter of Credit in its amended form under the
terms hereof, or (B) the beneficiary of such Letter of Credit does not accept the proposed
amendment to such Letter of Credit.

          SECTION 2.18 Increase in Commitments.

          (a) Borrower Request. Borrower may by written notice to the Administrative Agent
elect to request (x) prior to the Revolving Maturity Date, an increase to the existing Revolving
Commitments and/or (y) the establishment of one or more new Term Loan Commitments (each, an
“Incremental Term Loan Commitment”) by an amount not in excess of $25,000,000 in the aggregate.
Each such notice shall specify (i) the date (each, an “Increase Effective Date”) on which Borrower
proposes that the increased or new Commitments shall be effective, which shall be a date not less
than 10 Business Days after the date on which such notice is delivered to the Administrative Agent
and (ii) the identity of each Eligible Assignee to whom Borrower proposes any portion of such
increased or new Commitments be allocated and the amounts of such allocations; provided that any
existing Lender approached to provide all or a portion of the increased or new Commitments may
elect or decline, in its sole discretion, to provide such increased or new Commitment.

          (b) Conditions. The increased or new Commitments shall become effective, as of such
Increase Effective Date; provided that:

     (i) each of the conditions set forth in Section 4.02 shall be satisfied;

     (ii) no Default shall have occurred and be continuing or would result from the
borrowings to be made on the Increase Effective Date;

     (iii) after giving pro forma effect to the borrowings to be made on the Increase
Effective Date and to any change in Consolidated EBITDA and any increase in Indebtedness
resulting from the consummation of any Permitted Acquisition concurrently with such
borrowings as of the date of the most recent financial statements delivered pursuant to
Section 5.01(a) or (b), Borrower shall be in compliance with each of the
covenants set forth in Section 6.10;

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     (iv) Borrower shall make any payments required pursuant to Section 2.13 in
connection with any adjustment of Revolving Loans pursuant to Section 2.18(d); and

     (v) Borrower shall deliver or cause to be delivered any legal opinions or other
documents reasonably requested by the Administrative Agent in connection with any such
transaction.

          (c) Terms of New Loans and Commitments. The terms and provisions of Loans made
pursuant to the new Commitments shall be as follows:

     (i) terms and provisions of Loans made pursuant to Incremental Term Loan Commitments
(“Incremental Term Loans”) shall be, except as otherwise set forth herein or in the Increase
Joinder, identical to the Term Loans (it being understood that Incremental Term Loans may be
a part of the Term Loans);

     (ii) the terms and provisions of Revolving Loans made pursuant to new Commitments shall
be identical to the Revolving Loans;

     (iii) the weighted average life to maturity of any Incremental Term Loans shall be no
shorter than the weighted average life to maturity of the existing Term Loans;

     (iv) the maturity date of Incremental Term Loans (the “Incremental Term Loan Maturity
Date”) shall not be earlier than the Final Maturity Date;

     (v) the Applicable Margins for the Incremental Term Loans shall be determined by
Borrower and the Lenders of the Incremental Term Loans; provided that in the event that the
Applicable Margins for any Incremental Term Loans are greater than the Applicable Margins
for the Term Loans by more than 25 basis points, then the Applicable Margins for the Term
Loans shall be increased to the extent necessary so that the Applicable Margins for the
Incremental Term Loans are equal to the Applicable Margins for the Term Loans plus 25 basis
points; provided, further, that in determining the Applicable Margins applicable to the Term
Loans and the Incremental Term Loans, (x) original issue discount (“OID”) or upfront fees
(which shall be deemed to constitute like amounts of OID) payable by Borrower to the Lenders
of the Term Loans or the Incremental Term Loans in the primary syndication thereof shall be
included (with OID being equated to interest based on an assumed four-year life to maturity)
and (y) customary arrangement or commitment fees payable to the Sole Lead Arranger (or its
affiliates) in connection with the Term Loans or to one or more arrangers (or their
affiliates) of the Incremental Term Loans shall be excluded; and

     (vi) to the extent that the terms and provisions of Incremental Term Loans are not
identical to the Term Loans (except to the extent permitted by clause (iv) or (v) above)
they shall be reasonably satisfactory to the Administrative Agent.

The increased or new Commitments shall be effected by a joinder agreement (the “Increase Joinder”)
executed by Borrower, the Administrative Agent and each Lender making such increased or new
Commitment, in form and substance satisfactory to each of them. The Increase Joinder may, without
the consent of any other Lenders, effect such amendments to this Agreement and the other Loan
Documents as may be necessary or appropriate, in the opinion of the Administrative Agent, to effect
the provisions of this Section 2.18. In addition, unless otherwise specifically provided
herein, all references in Loan Documents to Revolving Loans shall be deemed, unless the context
otherwise requires, to include references to

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 Revolving Loans made pursuant to new Commitments and
Incremental Term Loans that are Term Loans, respectively, made pursuant to this Agreement.

          (d) Adjustment of Revolving Loans. To the extent the Commitments being increased on
the relevant Increase Effective Date are Revolving Commitments, then each of the Revolving Lenders
having a Revolving Commitment prior to such Increase Effective Date (the “Pre-Increase Revolving
Lenders”) shall assign to any Revolving Lender which is acquiring a new or additional Revolving
Commitment on the Increase Effective Date (the “Post-Increase Revolving Lenders”), and such
Post-Increase Revolving Lenders shall purchase from each Pre-Increase Revolving Lender, at the
principal amount thereof, such interests in the Revolving Loans and participation interests in LC
Exposure outstanding on such Increase Effective Date as shall be necessary in order that, after
giving effect to all such assignments and purchases, such Revolving Loans and participation
interests in LC Exposure will be held by Pre-Increase Revolving Lenders and Post-Increase Revolving
Lenders ratably in accordance with their Revolving Commitments after giving effect to such
increased Revolving Commitments.

          (e) Making of New Term Loans. On any Increase Effective Date on which new Commitments
for Term Loans are effective, subject to the satisfaction of the foregoing terms and conditions,
each Lender of such new Commitment shall make a Term Loan to Borrower in an amount equal to its new
Commitment.

          (f) Equal and Ratable Benefit. The Loans and Commitments established pursuant to this
paragraph shall constitute Loans and Commitments under, and shall be entitled to all the benefits
afforded by, this Agreement and the other Loan Documents, and shall, without limiting the
foregoing, benefit equally and ratably from the Guarantees and security interests created by the
Security Documents. The Loan Parties shall take any actions reasonably required by the
Administrative Agent to ensure and/or demonstrate that the Lien and security interests granted by
the Security Documents continue to be perfected under the UCC or otherwise after giving effect to
the establishment of any such Class of term loans or any such new Commitments.

          SECTION 2.19 Reallocation of Original Term Loans and Additional Term Loans. On the Effective
Date, the Administrative Agent shall reallocate the Original Term Loans and the Additional Term
Loans such that, following such reallocation, the Additional Term Lenders and each Lender holding
an Original Term Loan shall, as nearly as practicable, hold the same aggregate amount of Term Loans
(including Additional Term Loans) held by it prior to such reallocation but shall hold Term Loans
which are LIBOR Loans or ABR Loans in the same proportion as each other Lender holding Term Loans.

ARTICLE III

REPRESENTATIONS AND WARRANTIES

          Each Loan Party represents and warrants to the Administrative Agent, the Collateral Agent, the
Issuing Bank and each of the Lenders (with references to the Companies being references thereto
after giving effect to the Current Transactions unless otherwise expressly stated) that:

          SECTION 3.01 Organization; Powers. Each Company (a) is duly organized and validly existing under
the laws of the jurisdiction of its organization, (b) has all requisite power and authority to
carry on its business as now conducted and to own and lease its property and (c) is qualified and
in good standing (to the extent such concept is applicable in the applicable jurisdiction) to do
business in

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every jurisdiction where such qualification is required, except in such jurisdictions
where the failure to so qualify or be in good standing, individually or in the aggregate, could not
reasonably be expected to result in a Material Adverse Effect. There is no existing default under
any Organizational Document of any Company or any event which, with the giving of notice or passage
of time or both, would constitute a default by any party thereunder.

          SECTION 3.02 Authorization; Enforceability. The Current Transactions to be entered into by each
Loan Party are within such Loan Party’s powers and have been duly authorized by all necessary
action on the part of such Loan Party. This Agreement has been duly executed and delivered by each
Loan Party and constitutes, and each other Loan Document to which any Loan Party is to be a party,
when executed and delivered by such Loan Party, will constitute, a legal, valid and binding
obligation of such Loan Party, enforceable in accordance with its terms, subject to applicable
bankruptcy, insolvency, reorganization, moratorium or other laws affecting creditors’ rights
generally and subject to general principles of equity, regardless of whether considered in a
proceeding in equity or at law.

          SECTION 3.03 No Conflicts. Except as set forth on Schedule 3.03, the Current Transactions
(a) do not require any consent or approval of, registration or filing with, or any other action by,
any Governmental Authority, except (i) such as have been obtained or made and are in full force and
effect, (ii) filings necessary to perfect Liens created by the Loan Documents and (iii) consents,
approvals, registrations, filings, permits or actions the failure to obtain or perform which could
not reasonably be expected to result in a Material Adverse Effect, (b) will not violate the
Organizational Documents of any Company, (c) will not violate any Requirement of Law, (d) will not
violate or result in a default or require any consent or approval under any indenture, agreement or
other instrument binding upon any Company or its property, or give rise to a right thereunder to
require any payment to be made by any Company, except for violations, defaults or the creation of
such rights that could not reasonably be expected to result in a Material Adverse Effect, and (e)
will not result in the creation or imposition of any Lien on any property of any Company, except
Liens created by the Loan Documents and Permitted Liens.

          SECTION 3.04 Financial Statements; Projections.

          (a) Historical Financial Statements. Borrower has heretofore delivered to the Lenders
the consolidated balance sheets and related statements of income, stockholders’ equity and cash
flows of Borrower (i) as of and for the last three fiscal years ended more than 90 days prior to
the Effective Date, audited by and accompanied by the unqualified opinion of KPMG LLP, independent
public accountants and (ii) as of and for each fiscal month and quarter ended more than 30 but less
than 90 days prior to the Effective Date, and for the comparable periods of the preceding fiscal
year, in each case, certified by the chief financial officer of Borrower. Such financial
statements and all financial statements delivered pursuant to Sections 5.01(a), (b)
and (c) have been prepared in accordance with GAAP and present fairly and accurately the
financial condition and results of operations and cash flows of Borrower as of the dates and for
the periods to which they relate.

          (b) No Liabilities. Except as set forth in the financial statements referred to in
Section 3.04(a), there are no liabilities of any Company of any kind, whether accrued,
contingent, absolute, determined, determinable or otherwise, which could reasonably be expected to
result in a Material Adverse Effect, and there is no existing condition, situation or set of
circumstances which could reasonably be expected to result in such a liability, other than
liabilities under the Loan Documents. Since July 31, 2006, there has been no event, change,
circumstance or occurrence that, individually or in the aggregate, has had or could reasonably be
expected to result in a Material Adverse Effect.

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          (c) Pro Forma Financial Statements. Borrower has heretofore delivered to the Lenders
Borrower’s unaudited pro forma consolidated balance sheet and statements of income and pro forma
EBITDA as of and for the twelve-month period ended April 30, 2007 after giving effect to the pro
forma EBITDA of the Original Transactions as of and for the twelve-month period ended May 31, 2007
and after giving effect to the pro forma EBITDA of the Current Transactions as if they had occurred
on May 31, 2007. Such pro forma financial statements and information have been prepared in good
faith by the Loan Parties, based on the assumptions stated therein (which assumptions are believed
by the Loan Parties on the date hereof and on the Effective Date to be reasonable), are based on
the best information available to the Loan Parties as of the date of delivery thereof, accurately
reflect all adjustments required to be made to give effect to the Original Transactions and the
Current Transactions, as applicable, and (other than with respect to certain cost savings
adjustments set forth therein) in accordance with Regulation S-X, and present fairly in all material respects
the pro forma consolidated financial position, results of operations and EBITDA of Borrower as of such date and for such
periods, assuming that the Original Transactions and the Current Transactions had occurred at such dates.
The further adjustments made to such pro forma financial statements and information in respect of
cost savings adjustments relating to the Current Transactions reflect the good faith determination
of Borrower as the achievability of such cost savings and are based on assumptions believed by
Borrower to be reasonable.

          (d) Forecasts. The forecasts of financial performance of Borrower and its
subsidiaries furnished to the Lenders have been prepared in good faith by Borrower and based on
assumptions believed by Borrower to reasonable.

          (e) netASPx Transactions Financial Statements. Borrower has heretofore delivered to
the Lenders consolidated balance sheets and related statements of income, stockholders’ equity and
cash flows of netASPx, Inc. and its consolidated subsidiaries and, to the Company’s knowledge, such
financial statements have been prepared in accordance with GAAP and present fairly and accurately
the financial condition and results of operations and cash flows of such entities as of the dates
and for the periods to which they relate.

          SECTION 3.05 Properties.

          (a) Generally. Each Company has good title to, or valid leasehold interests in, all
its property material to its business, free and clear of all Liens except for, in the case of
Collateral, Permitted Collateral Liens and, in the case of all other material property, Permitted
Liens and minor irregularities or deficiencies in title that, individually or in the aggregate, do
not interfere with its ability to conduct its business as currently conducted or to utilize such
property for its intended purpose. The property of the Companies, taken as a whole, (i) is in good
operating order, condition and repair (ordinary wear and tear excepted) and (ii) constitutes all
the property which is required for the business and operations of the Companies as presently
conducted.

          (b) Real Property. Schedules 8(a) and 8(b) to the Perfection
Certificate dated the Effective Date contain a true and complete list of each interest in Real
Property (i) owned by any Company as of the Effective Date and describes the type of interest
therein held by such Company and whether such owned Real Property is leased and if leased whether
the underlying Lease contains any option to purchase all or any portion of such Real Property or
any interest therein or contains any right of first refusal relating to any sale of such Real
Property or any portion thereof or interest therein and (ii) leased, subleased or otherwise
occupied or utilized by any Company, as lessee, sublessee, franchisee or licensee, as of the
Effective Date and describes the type of interest therein held by such Company and, in each of the
cases

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described in clauses (i) and (ii) of this Section 3.05(b), whether any Lease requires
the consent of the landlord or tenant thereunder, or other party thereto, to the Current
Transactions.

          (c) No Casualty Event. No Company has received any notice of, nor has any knowledge
of, the occurrence or pendency or contemplation of any Casualty Event affecting all or any portion
of its property. No Mortgage encumbers improved Real Property that is located in an area that has
been identified by the Secretary of Housing and Urban Development as an area having special flood
hazards within the meaning of the National Flood Insurance Act of 1968 unless flood insurance
available under such Act has been obtained in accordance with Section 5.04.

          (d) Collateral. Each Company owns or has rights to use all of the Collateral and all
rights with respect to any of the foregoing used in, necessary for or material to each Company’s
business as currently conducted. The use by each Company of such Collateral and all such rights
with respect to the foregoing do not infringe on the rights of any person other than such
infringement which could not, individually or in the aggregate, reasonably be expected to result in
a Material Adverse Effect. No claim has been made and remains outstanding that any Company’s use
of any Collateral does or may violate the rights of any third party that could, individually or in
the aggregate, reasonably be expected to result in a Material Adverse Effect.

          SECTION 3.06 Intellectual Property.

          (a) Ownership/No Claims. Each Loan Party owns, or is licensed to use, all patents,
patent applications, trademarks, trade names, servicemarks, copyrights, technology, trade secrets,
proprietary information, domain names, know-how and processes necessary for the conduct of its
business as currently conducted (the “Intellectual Property”), except for those the failure to own
or license which, individually or in the aggregate, could not reasonably be expected to result in a
Material Adverse Effect. No claim has been asserted and is pending by any person challenging or
questioning the use of any such Intellectual Property or the validity or effectiveness of any such
Intellectual Property, nor does any Loan Party know of any valid basis for any such claim. The use
of such Intellectual Property by each Loan Party does not infringe the rights of any person, except
for such claims and infringements that, individually or in the aggregate, could not reasonably be
expected to result in a Material Adverse Effect.

          (b) Registrations. Except pursuant to licenses and other user agreements entered into
by each Loan Party in the ordinary course of business that are listed in Schedule 12(a) or
12(b) to the Perfection Certificate, on and as of the Effective Date (i) each Loan Party
owns and possesses the right to use, and has done nothing to authorize or enable any other person
to use, any copyright, patent or trademark (as such terms are defined in the Security Agreement)
listed in Schedule 12(a) or 12(b) to the Perfection Certificate and (ii) all
registrations listed in Schedule 12(a) or 12(b) to the Perfection Certificate are
valid and in full force and effect.

          (c) No Violations or Proceedings. To each Loan Party’s knowledge, on and as of the
Effective Date, there is no material violation by others of any right of such Loan Party with
respect to any copyright, patent or trademark listed in Schedule 12(a) or 12(b) to
the Perfection Certificate as supplemented through the Effective Date, pledged by it under the name
of such Loan Party except as may be set forth on Schedule 3.06(c).

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          SECTION 3.07 Equity Interests and Subsidiaries.

          (a) Equity Interests. Schedules 1(a) and 10(a) to the Perfection
Certificate dated the Effective Date set forth a list of (i) all the Subsidiaries of Borrower and
their jurisdictions of organization as of the Effective Date and (ii) the number of each class of
its Equity Interests authorized, and the number outstanding, on the Effective Date and the number
of shares covered by all outstanding options, warrants, rights of conversion or purchase and
similar rights at the Effective Date. All Equity Interests of each Company are duly and validly
issued and are fully paid and non-assessable, and, other than the Equity Interests of Borrower, are
owned by Borrower, directly or indirectly through Wholly Owned Subsidiaries. Each Loan Party is
the record and beneficial owner of, and has good and marketable title to, the Equity Interests
pledged by it under the Security Agreement, free of any and all Liens, rights or claims of other
persons, except the security interest created by the Security Agreement, and there are no
outstanding warrants, options or other rights to purchase, or shareholder, voting trust or similar
agreements outstanding with respect to, or property that is convertible into, or that requires the
issuance or sale of, any such Equity Interests.

          (b) No Consent of Third Parties Required. No consent of any person including any
other general or limited partner, any other member of a limited liability company, any other
shareholder or any other trust beneficiary is necessary or reasonably desirable (from the
perspective of a secured party) in connection with the creation, perfection or first priority
status of the security interest of the Collateral Agent in any Equity Interests pledged to the
Collateral Agent for the benefit of the Secured Parties under the Security Agreement or the
exercise by the Collateral Agent of the voting or other rights provided for in the Security
Agreement or the exercise of remedies in respect thereof.

          (c) Organizational Chart. An accurate organizational chart, showing the ownership
structure of Borrower and each Subsidiary on the Effective Date, and after giving effect to the
Acquisition Transactions, is set forth on Schedule 10(a) to the Perfection Certificate
dated the Effective Date.

          SECTION 3.08 Litigation; Compliance with Laws. There are no actions, suits or
proceedings at law or in equity by or before any Governmental Authority now pending or, to the
knowledge of any Company, threatened against or affecting any Company or any business, property or
rights of any Company (i) that involve any Loan Document or any of the Acquisition Transactions or
(ii) as to which there is a reasonable possibility of an adverse determination and that, if
adversely determined, could reasonably be expected, individually or in the aggregate, to result in
a Material Adverse Effect. Except for matters covered by Section 3.18, no Company or any
of its property is in violation of, nor will the continued operation of its property as currently
conducted violate, any Requirements of Law (including any zoning or building ordinance, code or
approval or any building permits) or any restrictions of record or agreements affecting any
Company’s Real Property or is in default with respect to any Requirement of Law, where such
violation or default, individually or in the aggregate, could reasonably be expected to result in a
Material Adverse Effect.

          SECTION 3.09 Agreements. No Company is a party to any agreement or instrument or
subject to any corporate or other constitutional restriction that has resulted or could reasonably
be expected to result in a Material Adverse Effect. No Company is in default in any manner under
any provision of any indenture or other agreement or instrument evidencing Indebtedness, or any
other agreement or instrument to which it is a party or by which it or any of its property is or
may be bound, where such default could reasonably be expected to result in a Material Adverse
Effect, and no condition exists which, with the giving of notice or the lapse of time or both,
would constitute such a default. Schedule 3.09 accurately and completely lists all
Material Agreements (other than leases of Real Property set
forth on Schedule 8(a) or 8(b) to the Perfection Certificate dated the
Effective Date) to which any

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Company is a party which are in effect on the Effective Date in
connection with the operation of the business conducted thereby and Borrower has delivered to the
Administrative Agent complete and correct copies of all such Material Agreements, including any
amendments, supplements or modifications with respect thereto, and all such agreements are in full
force and effect.

          SECTION 3.10 Federal Reserve Regulations. No Company is engaged principally, or as
one of its important activities, in the business of extending credit for the purpose of buying or
carrying Margin Stock. No part of the proceeds of any Loan or any Letter of Credit will be used,
whether directly or indirectly, and whether immediately, incidentally or ultimately, for any
purpose that entails a violation of, or that is inconsistent with, the provisions of the
regulations of the Board, including Regulation T, U or X. The pledge of the Securities Collateral
pursuant to the Security Agreement does not violate such regulations.

          SECTION 3.11 Investment Company Act. No Company is an “investment company” or a
company “controlled” by an “investment company,” as defined in, or subject to regulation under, the
Investment Company Act of 1940, as amended.

          SECTION 3.12 Use of Proceeds. Borrower will use (a) the proceeds of the Additional
Term Loans to consummate the netASPx Transactions and (b) the proceeds of the Revolving Loans after
the Effective Date for general corporate purposes (including to effect Permitted Acquisitions other
than the netASPx Transactions).

          SECTION 3.13 Taxes. Each Company has (a) timely filed or caused to be timely filed
all federal Tax Returns and all material state, local and foreign Tax Returns or materials (or
timely extensions) required to have been filed by it and all such Tax Returns are true and correct
in all material respects and (b) duly and timely paid, collected or remitted or caused to be duly
and timely paid, collected or remitted all Taxes (whether or not shown on any Tax Return) due and
payable, collectible or remittable by it and all assessments received by it, except Taxes (i) that
are being contested in good faith by appropriate proceedings and for which such Company has set
aside on its books adequate reserves in accordance with GAAP and (ii) which could not, individually
or in the aggregate, have a Material Adverse Effect. Each Company has made adequate provision in
accordance with GAAP for all Taxes not yet due and payable. Each Company is unaware of any
proposed or pending tax assessments, deficiencies or audits that could be reasonably expected to,
individually or in the aggregate, result in a Material Adverse Effect. No Company has ever been a
party to any understanding or arrangement constituting a “tax shelter” within the meaning of
Section 6111(c), Section 6111(d) or Section 6662(d)(2)(C)(iii) of the Code, or has ever
“participated” in a “reportable transaction” within the meaning of Treasury Regulation Section
1.6011-4, except as could not be reasonably expected to, individually or in the aggregate, result
in a Material Adverse Effect.

          SECTION 3.14 No Material Misstatements. No information, report, financial statement,
certificate, Borrowing Request, LC Request, exhibit or schedule furnished by or on behalf of any
Company to the Administrative Agent or any Lender in connection with the negotiation of any Loan
Document or included therein or delivered pursuant thereto, taken as a whole, or the Confidential
Information Memorandum contained or contains any material misstatement of fact or omitted or omits
to state any material fact necessary to make the statements therein, in the light of the
circumstances under which they were or are made, not misleading as of the date such information is
dated or certified; provided that to the extent any such information, report, financial statement,
exhibit or schedule was based upon or constitutes a forecast or projection, each Company represents
only that it acted in good faith and utilized

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reasonable assumptions and due care in the preparation of such information, report, financial
statement, exhibit or schedule.

          SECTION 3.15 Labor Matters. As of the Effective Date, there are no strikes, lockouts
or slowdowns against any Company pending or, to the knowledge of any Company, threatened. The
hours worked by and payments made to employees of any Company have not been in violation of the
Fair Labor Standards Act of 1938, as amended, or any other applicable federal, state, local or
foreign law dealing with such matters in any manner which could reasonably be expected to result in
a Material Adverse Effect. All payments due from any Company, or for which any claim may be made
against any Company, on account of wages and employee health and welfare insurance and other
benefits, have been paid or accrued as a liability on the books of such Company except where the
failure to do so could not reasonably be expected to result in a Material Adverse Effect. The
consummation of the Current Transactions will not give rise to any right of termination or right of
renegotiation on the part of any union under any collective bargaining agreement to which any
Company is bound.

          SECTION 3.16 Solvency. Immediately after the consummation of the Current Transactions
to occur on the Effective Date and immediately following the making of each Loan and after giving
effect to the application of the proceeds of each Loan, (a) the fair value of the properties of
each Loan Party (on a consolidated basis with its Subsidiaries) will exceed its debts and
liabilities, subordinated, contingent or otherwise; (b) the present fair saleable value of the
property of each Loan Party (on a consolidated basis with its Subsidiaries) will be greater than
the amount that will be required to pay the probable liability of its debts and other liabilities,
subordinated, contingent or otherwise, as such debts and other liabilities become absolute and
matured; (c) each Loan Party (on a consolidated basis with its Subsidiaries) will be able to pay
its debts and liabilities, subordinated, contingent or otherwise, as such debts and liabilities
become absolute and matured; and (d) each Loan Party (on a consolidated basis with its
Subsidiaries) will not have unreasonably small capital with which to conduct its business in which
it is engaged as such business is now conducted and is proposed to be conducted following the
Effective Date.

          SECTION 3.17 Employee Benefit Plans. Each Company and its ERISA Affiliates is in
compliance in all material respects with the applicable provisions of ERISA and the Code and the
regulations and published interpretations thereunder. No ERISA Event has occurred or is reasonably
expected to occur that, when taken together with all other such ERISA Events, could reasonably be
expected to result in material liability of any Company or any of its ERISA Affiliates or the
imposition of a Lien on any of the property of any Company. The present value of all accumulated
benefit obligations of all underfunded Plans (based on the assumptions used for purposes of
Statement of Financial Accounting Standards No. 87) did not, as of the date of the most recent
financial statements reflecting such amounts, exceed by more than $250,000 the fair market value of
the property of all such underfunded Plans. Using actuarial assumptions and computation methods
consistent with subpart I of subtitle E of Title IV of ERISA, the aggregate liabilities of each
Company or its ERISA Affiliates to all Multiemployer Plans in the event of a complete withdrawal
therefrom, as of the close of the most recent fiscal year of each such Multiemployer Plan, could
not reasonably be expected to result in a Material Adverse Effect.

          SECTION 3.18 Environmental Matters.

          (a) Except as set forth in Schedule 3.18 and except as, individually or in the
aggregate, could not reasonably be expected to result in a Material Adverse Effect:

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     (i) The Companies and their businesses, operations and Real Property are and in the
last six years have been in compliance with, and the Companies have no liability under any
Environmental Law;

     (ii) The Companies have obtained all Environmental Permits required for the conduct of
their businesses and operations, and the ownership, operation and use of their property,
under Environmental Law, all such Environmental Permits are valid and in good standing and,
under the currently effective business plan of the Companies, no expenditures or operational
adjustments will be required in order to renew or modify such Environmental Permits during
the next five years;

     (iii) There has been no Release or threatened Release of Hazardous Material on, at,
under or from any Real Property or facility presently or formerly owned, leased or operated
by the Companies or their predecessors in interest that could result in liability by the
Companies under any applicable Environmental Law;

     (iv) There is no Environmental Claim pending or, to the knowledge of the Companies,
threatened against the Companies, or relating to the Real Property currently or formerly
owned, leased or operated by the Companies or their predecessors in interest or relating to
the operations of the Companies, and there are no actions, activities, circumstances,
conditions, events or incidents that could form the basis of such an Environmental Claim;
and

     (v) No person with an indemnity or contribution obligation to the Companies relating to
compliance with or liability under Environmental Law is in default with respect to such
obligation.

     (b) Except as set forth in Schedule 3.18:

     (i) No Company is obligated to perform any action or otherwise incur any expense under
Environmental Law pursuant to any order, decree, judgment or agreement by which it is bound
or has assumed by contract, agreement or operation of law, and no Company is conducting or
financing any Response pursuant to any Environmental Law with respect to any Real Property
or any other location;

     (ii) No Real Property or facility owned, operated or leased by the Companies and, to
the knowledge of the Companies, no Real Property or facility formerly owned, operated or
leased by the Companies or any of their predecessors in interest is (i) listed or proposed
for listing on the National Priorities List promulgated pursuant to CERCLA or (ii) listed on
the Comprehensive Environmental Response, Compensation and Liability Information System
promulgated pursuant to CERCLA or (iii) included on any similar list maintained by any
Governmental Authority including any such list relating to petroleum;

     (iii) No Lien has been recorded or, to the knowledge of any Company, threatened under
any Environmental Law with respect to any Real Property or other assets of the Companies;

     (iv) The execution, delivery and performance of this Agreement and the consummation of
the transactions contemplated hereby will not require any notification, registration,
filing, reporting, disclosure, investigation, remediation or cleanup pursuant to any
Governmental Real Property Disclosure Requirements or any other applicable Environmental
Law; and

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     (v) The Companies have made available to the Lenders all material records and files in
the possession, custody or control of, or otherwise reasonably available to, the Companies
concerning compliance with or liability under Environmental Law, including those concerning
the actual or suspected existence of Hazardous Material at Real Property or facilities
currently or formerly owned, operated, leased or used by the Companies.

          SECTION 3.19 Insurance. Schedule 3.19 sets forth a true, complete and correct
description of all insurance maintained by each Company as of the Effective Date. All insurance
maintained by the Companies is in full force and effect, all premiums have been duly paid, no
Company has received notice of violation or cancellation thereof, the properties, and the use,
occupancy and operation thereof, comply in all material respects with all Insurance Requirements,
and there exists no default under any Insurance Requirement. Each Company has insurance in such
amounts and covering such risks and liabilities as are customary for companies of a similar size
engaged in similar businesses in similar locations.

          SECTION 3.20 Security Documents.

          (a) Security Agreement. The Security Agreement is effective to create in favor of the
Collateral Agent for the benefit of the Secured Parties, legal, valid and enforceable Liens on, and
security interests in, the Security Agreement Collateral and, when (i) financing statements and
other filings in appropriate form are filed in the offices specified on Schedule 7 to the
Perfection Certificate and (ii) upon the taking of possession or control by the Collateral Agent of
the Security Agreement Collateral with respect to which a security interest may be perfected only
by possession or control (which possession or control shall be given to the Collateral Agent to the
extent possession or control by the Collateral Agent is required by each Security Agreement), the
Liens created by the Security Agreement shall constitute fully perfected Liens on, and security
interests in, all right, title and interest of the grantors in the Security Agreement Collateral
(other than such Security Agreement Collateral in which a security interest cannot be perfected
under the UCC as in effect at the relevant time in the relevant jurisdiction), in each case subject
to no Liens other than Permitted Collateral Liens.

          (b) PTO Filing; Copyright Office Filing. When the Security Agreement or a short form
thereof is filed in the United States Patent and Trademark Office and the United States Copyright
Office, the Liens created by such Security Agreement shall constitute fully perfected Liens on, and
security interests in, all right, title and interest of the grantors thereunder in Patents (as
defined in the Security Agreement) registered or applied for with the United States Patent and
Trademark Office or Copyrights (as defined in such Security Agreement) registered or applied for
with the United States Copyright Office, as the case may be, in each case subject to no Liens other
than Permitted Collateral Liens.

          (c) Mortgages. Each Mortgage is effective to create, in favor of the Collateral
Agent, for its benefit and the benefit of the Secured Parties, legal, valid and enforceable first
priority Liens on, and security interests in, all of the Loan Parties’ right, title and interest in
and to the Mortgaged Properties thereunder and the proceeds thereof, subject only to Permitted
Collateral Liens or other Liens acceptable to the Collateral Agent, and when the Mortgages are
filed in the offices specified in the local counsel opinion delivered with respect thereto in
accordance with the provisions of Sections 5.11 and 5.12, the Mortgages shall
constitute fully perfected Liens on, and security interests in, all right, title and interest of
the Loan Parties in the Mortgaged Properties and the proceeds thereof, in each case prior and
superior in right to any other person, other than Liens permitted by such Mortgage.

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          (d) Valid Liens. Each Security Document delivered pursuant to Sections 5.11
and 5.12 will, upon execution and delivery thereof, be effective to create in favor of the
Collateral Agent, for the benefit of the Secured Parties, legal, valid and enforceable Liens on,
and security interests in, all of the Loan Parties’ right, title and interest in and to the
Collateral thereunder, and (i) when all appropriate filings or recordings are made in the
appropriate offices as may be required under applicable law and (ii) upon the taking of possession
or control by the Collateral Agent of such Collateral with respect to which a security interest may
be perfected only by possession or control (which possession or control shall be given to the
Collateral Agent to the extent required by any Security Document), such Security Document will
constitute fully perfected Liens on, and security interests in, all right, title and interest of
the Loan Parties in such Collateral, in each case subject to no Liens other than the applicable
Permitted Collateral Liens.

          SECTION 3.21 Anti-Terrorism Law. (a) No Loan Party and, to the knowledge of the Loan
Parties, none of its Affiliates is in violation of any Requirement of Law relating to terrorism or
money laundering (“Anti-Terrorism Laws”), including Executive Order No. 13224 on Terrorist
Financing, effective September 24, 2001 (the “Executive Order”), and the Uniting and Strengthening
America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001,
Public Law 107-56.

          (a) No Loan Party and to the knowledge of the Loan Parties, no Affiliate or broker or other
agent of any Loan Party acting or benefiting in any capacity in connection with the Loans is any of
the following:

     (i) a person that is listed in the annex to, or is otherwise subject to the provisions
of, the Executive Order;

     (ii) a person owned or controlled by, or acting for or on behalf of, any person that is
listed in the annex to, or is otherwise subject to the provisions of, the Executive Order;

     (iii) a person with which any Lender is prohibited from dealing or otherwise engaging
in any transaction by any Anti-Terrorism Law;

     (iv) a person that commits, threatens or conspires to commit or supports “terrorism” as
defined in the Executive Order; or

     (v) a person that is named as a “specially designated national and blocked person” on
the most current list published by the U.S. Treasury Department Office of Foreign Assets
Control (“OFAC”) at its official website or any replacement website or other replacement
official publication of such list.

          (b) No Loan Party and, to the knowledge of the Loan Parties, no broker or other agent of any
Loan Party acting in any capacity in connection with the Loans (i) conducts any business or engages
in making or receiving any contribution of funds, goods or services to or for the benefit of any
person described in paragraph (b) above, (ii) deals in, or otherwise engages in any transaction
relating to, any property or interests in property blocked pursuant to the Executive Order, or
(iii) engages in or conspires to engage in any transaction that evades or avoids, or has the
purpose of evading or avoiding, or attempts to violate, any of the prohibitions set forth in any
Anti-Terrorism Law.

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          SECTION 3.22 netASPx Acquisition Documents; Representations and Warranties in netASPx
Acquisition Agreement. Schedule 3.22 lists (i) each exhibit, schedule, annex or other
attachment to the netASPx Acquisition Agreement and (ii) each agreement, certificate,
instrument, letter or other document contemplated by the netASPx Acquisition Agreement or any item
referred to in clause (i) to be entered into, executed or delivered or to become effective in
connection with the netASPx Acquisition or otherwise entered into, executed or delivered in
connection with the netASPx Acquisition. The Lenders have been furnished true and complete copies
of each netASPx Acquisition Documents to the extent executed and delivered on or prior to the
Effective Date. All representations and warranties of each Company set forth in the netASPx
Acquisition Agreement were true and correct in all material respects as of the time such
representations and warranties were made and shall be true and correct in all material respects as
of the Effective Date as if such representations and warranties were made on and as of such date,
unless stated to relate to a specific earlier date, in which case such representations and
warranties shall be true and correct in all material respects as of such earlier date. To the
knowledge of each Company, each of the representations and warranties made by each other party to
each agreement referred to above is true and correct in all material respects as of the Effective
Date. At the time of the consummation thereof, the netASPx Acquisition shall qualify as a
Permitted Acquisition under this Agreement.

ARTICLE IV

CONDITIONS TO CREDIT EXTENSIONS

          SECTION 4.01 Conditions to Credit Extension; Conditions to Effective Date Credit
Extension. The obligation of each Lender and, if applicable, each Issuing Bank to fund the
Credit Extension requested to be made by it on the Effective Date shall be subject to the prior or
concurrent satisfaction of each of the conditions precedent set forth in this Section 4.01.

          (a) Loan Documents. All legal matters incident to this Agreement, the Credit
Extensions hereunder and the other Loan Documents shall be satisfactory to the Lenders, to the
Issuing Bank and to the Administrative Agent and there shall have been delivered to the
Administrative Agent an executed counterpart of each of the Loan Documents and the Perfection
Certificate.

          (b) Corporate Documents. The Administrative Agent shall have received:

     (i) a certificate of the secretary or assistant secretary of each Loan Party dated the
Effective Date, certifying (A) that attached thereto is a true and complete copy of each
Organizational Document of such Loan Party certified (to the extent applicable) as of a
recent date by the Secretary of State of the state of its organization, (B) that attached
thereto is a true and complete copy of resolutions duly adopted by the Board of Directors of
such Loan Party authorizing the execution, delivery and performance of the Loan Documents to
which such person is a party and, in the case of Borrower, the borrowings hereunder, and
that such resolutions have not been modified, rescinded or amended and are in full force and
effect and (C) as to the incumbency and specimen signature of each officer executing any
Loan Document or any other document delivered in connection herewith on behalf of such Loan
Party (together with a certificate of another officer as to the incumbency and specimen
signature of the secretary or assistant secretary executing the certificate in this clause
(i));

     (ii) a certificate as to the good standing of each Loan Party (in so-called “long-form”
if available) as of a recent date, from such Secretary of State (or other applicable
Governmental Authority); and

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     (iii) such other documents as the Lenders, the Issuing Bank or the Administrative Agent
may reasonably request.

          (c) Officers’ Certificate. The Administrative Agent shall have received a
certificate, dated the Effective Date and signed by the chief executive officer and the chief
financial officer of Borrower, confirming compliance with the conditions precedent set forth in
this Section 4.01 and Sections 4.02(b) and (c).

          (d) Opinions of Counsel. The Administrative Agent shall have received, on behalf of
itself, the other Agents, the Sole Lead Arranger, the Lenders and the Issuing Bank, a favorable
written opinion of (i) BRL Law Group LLC, special counsel for the Loan Parties and (ii) each local
counsel listed on Schedule 4.01(d), in each case (A) dated the Effective Date, (B)
addressed to the Agents, the Issuing Bank and the Lenders and (C) covering the matters set forth in
Exhibit M and such other matters relating to the Loan Documents and the Current
Transactions as the Administrative Agent shall reasonably request.

          (e) Solvency Certificate. The Administrative Agent shall have received a solvency
certificate in the form of Exhibit N, dated the Effective Date and signed by the chief
financial officer of Borrower.

          (f) Requirements of Law. The Lenders shall be satisfied that Borrower, its
Subsidiaries and the Current Transactions shall be in full compliance with all material
Requirements of Law, including Regulations T, U and X of the Board, and shall have received
satisfactory evidence of such compliance reasonably requested by them.

          (g) Consents. The Lenders shall be satisfied that all requisite Governmental
Authorities and third parties shall have approved or consented to the Current Transactions, and
there shall be no governmental or judicial action, actual or threatened, that has or would have,
singly or in the aggregate, a reasonable likelihood of restraining, preventing or imposing
burdensome conditions on the Transactions or the other transactions contemplated hereby.

          (h) Litigation. There shall be no litigation, public or private, or administrative
proceedings, governmental investigation or other legal or regulatory developments, actual or
threatened, that, singly or in the aggregate, could reasonably be expected to result in a Material
Adverse Effect, or could materially and adversely affect the ability of Borrower and the
Subsidiaries to fully and timely perform their respective obligations under the Loan Documents, or
the ability of the parties to consummate the financings contemplated hereby or the other Current
Transactions.

          (i) Sources and Uses. The sources and uses of the Loans shall be as set forth in
Section 3.12.

          (j) Fees. The Sole Lead Arranger and Administrative Agent shall have received all
Fees and other amounts due and payable on or prior to the Effective Date, including, to the extent
invoiced, reimbursement or payment of all out-of-pocket expenses (including the reasonable legal
fees and expenses of Cahill Gordon & Reindel llp, special counsel to the Agents, and the
fees and expenses of any local counsel, foreign counsel, appraisers, consultants and other advisors
not to exceed $400,000 in the aggregate) required to be reimbursed or paid by Borrower hereunder or
under any other Loan Document.

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          (k) Personal Property Requirements. To the extent not previously delivered, the
Collateral Agent shall have received:

     (i) all certificates, agreements or instruments representing or evidencing the
Securities Collateral accompanied by instruments of transfer and stock powers undated and
endorsed in blank;

     (ii) the Intercompany Note executed by and among Borrower and each of its Subsidiaries,
accompanied by instruments of transfer undated and endorsed in blank;

     (iii) all other certificates, agreements, including Control Agreements, or instruments
necessary to perfect the Collateral Agent’s security interest in all Chattel Paper, all
Instruments, all Deposit Accounts and all Investment Property of each Loan Party (as each
such term is defined in the Security Agreement and to the extent required by the Security
Agreement);

     (iv) UCC financing statements in appropriate form for filing under the UCC, filings
with the United States Patent and Trademark Office and United States Copyright Office and
such other documents under applicable Requirements of Law in each jurisdiction as may be
necessary or appropriate or, in the opinion of the Collateral Agent, desirable to perfect
the Liens created, or purported to be created, by the Security Documents;

     (v) certified copies of UCC, United States Patent and Trademark Office and United
States Copyright Office, tax and judgment lien searches, bankruptcy and pending lawsuit
searches or equivalent reports or searches, each of a recent date listing all effective
financing statements, lien notices or comparable documents that name any Loan Party as
debtor and that are filed in those state and county jurisdictions in which any Loan Party is
organized or maintains its principal place of business and such other searches that are
required by the Perfection Certificate or that the Collateral Agent deems necessary or
appropriate, none of which encumber the Collateral covered or intended to be covered by the
Security Documents (other than Permitted Collateral Liens or any other Liens acceptable to
the Collateral Agent);

     (vi) with respect to each location set forth on Schedule 4.01(k)(vi), a
Landlord Access Agreement or Bailee Letter, as applicable; provided that no such Landlord
Access Agreement or Bailee Letter shall be required to be delivered prior to the Effective
Date with respect to any Real Property that could not be obtained by such date provided that
the applicable Loan Party comply with the requirements of Section 5.15(a); and

     (vii) evidence acceptable to the Collateral Agent of payment or arrangements for
payment by the Loan Parties of all applicable recording taxes, fees, charges, costs and
expenses required for the recording of the Security Documents.

          (l) Insurance. The Administrative Agent shall have received a copy of, or a
certificate as to coverage under, the insurance policies required by Section 5.04 and the
applicable provisions of the Security Documents, each of which shall be endorsed or otherwise
amended to include a “standard” or “New York” lender’s loss payable or mortgagee endorsement (as
applicable) and shall name the Collateral Agent, on behalf of the Secured Parties, as additional
insured, in form and substance satisfactory to the Administrative Agent.

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          (m) USA Patriot Act. The Lenders shall have received, sufficiently in advance of the
Effective Date, all documentation and other information that may be required by the Lenders in
order to enable compliance with applicable “know your customer” and anti-money laundering rules and
regulations, including the United States PATRIOT Act (Title III of Pub. L. 107-56 (signed into law
October 26, 2001)) (the “Patriot Act”) including the information described in Section
10.13.

          (n) Consummation of netASPx Acquisition. The netASPx Acquisition (and the
transactions incidental thereto) shall have been consummated or shall be consummated simultaneously
on the Effective Date, in each case in all material respects in accordance with the terms hereof
and the terms of the netASPx Acquisition Documents, without the waiver or amendment of any such
terms not approved by the Administrative Agent, other than any waiver or amendment thereof that is
not materially adverse to the interests of the Lenders.

          SECTION 4.02 Conditions to All Credit Extensions. The obligation of each Lender and
each Issuing Bank to make any Credit Extension (including the Credit Extension to be funded on the
Effective Date) shall be subject to, and to the satisfaction of, each of the conditions precedent
set forth below.

          (a) Notice. The Administrative Agent shall have received a Borrowing Request as
required by Section 2.03 (or such notice shall have been deemed given in accordance with
Section 2.03) if Loans are being requested or, in the case of the issuance, amendment,
extension or renewal of a Letter of Credit, the Issuing Bank and the Administrative Agent shall
have received an LC Request as required by Section 2.17(b).

          (b) No Default. Borrower and each other Loan Party shall be in compliance in all
material respects with all the terms and provisions set forth herein and in each other Loan
Document on its part to be observed or performed, and, at the time of and immediately after giving
effect to such Credit Extension and the application of the proceeds thereof, no Default shall have
occurred and be continuing on such date.

          (c) Representations and Warranties. Each of the representations and warranties made
by any Loan Party set forth in Article III hereof or in any other Loan Document shall be
true and correct in all material respects (except that any representation and warranty that is
qualified as to “materiality” or “Material Adverse Effect” shall be true and correct in all
respects) on and as of the date of such Credit Extension with the same effect as though made on and
as of such date, except to the extent such representations and warranties expressly relate to an
earlier date.

          Each of the delivery of a Borrowing Request or an LC Request and the acceptance by Borrower of
the proceeds of such Credit Extension shall constitute a representation and warranty by Borrower
and each other Loan Party that on the date of such Credit Extension (both immediately before and
after giving effect to such Credit Extension and the application of the proceeds thereof) the
conditions contained in Sections 4.02(b)-(c) have been satisfied. Borrower shall provide
such information (including calculations in reasonable detail of the covenants in Section
6.10) as the Administrative Agent may reasonably request to confirm that the conditions in
Sections 4.02(b)-(c) have been satisfied.

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ARTICLE V

AFFIRMATIVE COVENANTS

          Each Loan Party warrants, covenants and agrees with each Lender that so long as this Agreement
shall remain in effect and until the Commitments have been terminated and the principal of and
interest on each Loan, all Fees and all other expenses or amounts payable under any Loan Document
shall have been paid in full and all Letters of Credit have been canceled or have expired and all
amounts drawn thereunder have been reimbursed in full, unless the Required Lenders shall otherwise
consent in writing, each Loan Party will, and will cause each of its Subsidiaries to:

          SECTION 5.01 Financial Statements, Reports, etc. Furnish to the Administrative Agent
and each Lender:

          (a) Annual Reports. As soon as available and in any event within 95 days (or such
earlier date on which Borrower is required to file a Form 10-K under the Exchange Act) after the
end of each fiscal year, beginning with the fiscal year ending July 31, 2007, (i) the consolidated
balance sheet of Borrower as of the end of such fiscal year and related consolidated statements of
income, cash flows and stockholders’ equity for such fiscal year, in comparative form with such
financial statements as of the end of, and for, the preceding fiscal year, and notes thereto
(including a note with a consolidating balance sheet and statements of income and cash flows
separating out Borrower and the Subsidiaries), all prepared in accordance with Regulation S-X and
accompanied by an opinion of KPMG LLP or other independent public accountants of recognized
national standing satisfactory to the Administrative Agent in its reasonable discretion (which
opinion shall not be qualified as to scope or contain any going concern or other qualification),
stating that such financial statements fairly present, in all material respects, the consolidated
financial condition, results of operations and cash flows of Borrower as of the dates and for the
periods specified in accordance with GAAP, (ii) a management report in a form reasonably
satisfactory to the Administrative Agent setting forth (A) statement of income items and
Consolidated EBITDA of Borrower for such fiscal year, showing variance, by dollar amount and
percentage, from amounts for the previous fiscal year and budgeted amounts and (B) key operational
information and statistics for such fiscal year consistent with internal and industry-wide
reporting standards, and (iii) a management’s discussion and analysis, in a form reasonably
satisfactory to the Administrative Agent, of the financial condition and results of operations of
Borrower for such fiscal year, as compared to amounts for the previous fiscal year and budgeted
amounts (it being understood that the information required by clauses (i) and (iii) may be
furnished in the form of a Form 10-K);

          (b) Quarterly Reports. As soon as available and in any event within 50 days (or such
earlier date on which Borrower is required to file a Form 10-Q under the Exchange Act) after the
end of each of the first three fiscal quarters of each fiscal year, beginning with the fiscal
quarter ending October 31, 2007, (i) the consolidated balance sheet of Borrower as of the end of
such fiscal quarter and related consolidated statements of income and cash flows for such fiscal
quarter and for the then elapsed portion of the fiscal year, in comparative form with the
consolidated statements of income and cash flows for the comparable periods in the previous fiscal
year, and notes thereto (including a note with a consolidating balance sheet and statements of
income and cash flows separating out Borrower and the Subsidiaries), all prepared in accordance
with Regulation S-X under the Securities Act and accompanied by a certificate of a Financial
Officer stating that such financial statements fairly present, in all material respects, the
consolidated financial condition, results of operations and cash flows of Borrower as of the date
and for the periods specified in accordance with GAAP consistently applied, and on a basis
consistent with audited financial statements referred to in clause (a) of this Section, subject to
normal year-end audit adjustments,

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(ii) a management report in a form reasonably satisfactory to the Administrative Agent setting
forth (A) statement of income items and Consolidated EBITDA of Borrower for such fiscal quarter and
for the then elapsed portion of the fiscal year, showing variance, by dollar amount and percentage,
from amounts for the comparable periods in the previous fiscal year and budgeted amounts and (B)
key operational information and statistics for such fiscal quarter and for the then elapsed portion
of the fiscal year consistent with internal and industry-wide reporting standards, and (iii) a
management’s discussion and analysis, in a form reasonably satisfactory to the Administrative
Agent, of the financial condition and results of operations for such fiscal quarter and the then
elapsed portion of the fiscal year, as compared to the comparable periods in the previous fiscal
year and budgeted amounts (it being understood that the information required by clauses (i) and
(iii) may be furnished in the form of a Form 10-Q);

          (c) Monthly Reports. Within 30 days after the end of each of the first two months of
each fiscal quarter, (i) the consolidated balance sheet of Borrower as of the end of each such
month and the related consolidated statements of income and cash flows of Borrower for such month
and for the then elapsed portion of the fiscal year, in comparative form with the consolidated
statements of income and cash flows for the comparable periods in the previous fiscal year,
accompanied by a certificate of a Financial Officer stating that such financial statements fairly
present, in all material respects, the consolidated results of operations and cash flows of
Borrower as of the date and for the periods specified in accordance with GAAP consistently applied,
subject to normal year-end audit adjustments and (ii) a management report in a form reasonably
satisfactory to the Administrative Agent setting forth (A) statement of income items and
Consolidated EBITDA of Borrower for such month and for the then elapsed portion of the fiscal year,
showing variance, by dollar amount and percentage, from amounts for the comparable periods in the
previous fiscal year and budgeted amounts and (B) key operational information and statistics for
such month and for the then elapsed portion of the fiscal year consistent with internal and
industry-wide reporting standards;

          (d) Financial Officer’s Certificate. (i) Concurrently with any delivery of financial
statements under Section 5.01(a) or (b), a Compliance Certificate (A) certifying
that no Default has occurred or, if such a Default has occurred, specifying the nature and extent
thereof and any corrective action taken or proposed to be taken with respect thereto, (B) beginning
with the fiscal quarter ending October 31, 2007, setting forth computations in reasonable detail
satisfactory to the Administrative Agent demonstrating compliance with the covenants contained in
Sections 6.07(e) and 6.10 (including the aggregate amount of Excluded Issuances for
such period and the uses therefor) and, concurrently with any delivery of financial statements
under Section 5.01(a) above, setting forth Borrower’s calculation of Excess Cash Flow and
(C) showing a reconciliation of Consolidated EBITDA to the net income set forth on the statement of
income; and (ii) concurrently with any delivery of financial statements under Section
5.01(a) above, beginning with the fiscal year ending July 31, 2007, a report of the accounting
firm opining on or certifying such financial statements stating that in the course of its regular
audit of the financial statements of Borrower and its Subsidiaries, which audit was conducted in
accordance with generally accepted auditing standards, such accounting firm obtained no knowledge
that any Default with respect to any financial covenant under Section 6.10 has occurred or, if in
the opinion of such accounting firm such a Default has occurred, specifying the nature and extent
thereof;

          (e) Financial Officer’s Certificate Regarding Collateral. Concurrently with any
delivery of financial statements under Section 5.01(a), a certificate of a Financial
Officer setting forth the information required pursuant to the Perfection Certificate Supplement or
confirming that there has been no change in such information since the date of the Perfection
Certificate or latest Perfection Certificate Supplement;

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          (f) Public Reports. Promptly after the same become publicly available, copies of all
periodic and other reports, proxy statements and other materials filed by any Company with the
Securities and Exchange Commission, or any Governmental Authority succeeding to any or all of the
functions of said Commission, or with any national securities exchange, or distributed to holders
of its Indebtedness pursuant to the terms of the documentation governing such Indebtedness (or any
trustee, agent or other representative therefor), as the case may be;

          (g) Management Letters. Promptly after the receipt thereof by any Company, a copy of
any “management letter” received by any such person from its certified public accountants and the
management’s responses thereto;

          (h) Budgets. Within 45 days after the beginning of each fiscal year, a budget for
Borrower in form reasonably satisfactory to the Administrative Agent, but to include balance
sheets, statements of income and sources and uses of cash, for (i) each month of such fiscal year
prepared in detail and (ii) each fiscal year thereafter, through and including the fiscal year in
which the Final Maturity Date occurs, prepared in summary form, in each case, with appropriate
presentation and discussion of the principal assumptions upon which such budgets are based,
accompanied by the statement of a Financial Officer of Borrower to the effect that the budget of
Borrower is a reasonable estimate for the periods covered thereby and, promptly when available, any
significant revisions of such budget;

          (i) Organization. Concurrently with any delivery of financial statements under
Section 5.01(a), an accurate organizational chart as required by Section 3.07(c),
or confirmation that there are no changes to Schedule 10(a) to the Perfection Certificate;

          (j) Organizational Documents. Promptly provide copies of any Organizational Documents
that have been amended or modified in accordance with the terms hereof and deliver a copy of any
notice of default given or received by any Company under any Organizational Document within 15 days
after such Company gives or receives such notice; and

          (k) Other Information. Promptly, from time to time, such other information regarding
the operations, business affairs and financial condition of any Company, or compliance with the
terms of any Loan Document, as the Administrative Agent or any Lender may reasonably request.

          SECTION 5.02 Litigation and Other Notices. Furnish to the Administrative Agent and
each Lender written notice of the following promptly (and, in any event, within three Business Days
of the occurrence thereof):

          (a) any Default, specifying the nature and extent thereof and the corrective action (if any)
taken or proposed to be taken with respect thereto;

          (b) the filing or commencement of, or any threat or notice of intention of any person to file
or commence, any action, suit, litigation or proceeding, whether at law or in equity by or before
any Governmental Authority, (i) against any Company or any Affiliate thereof that could reasonably
be expected to result in a Material Adverse Effect or (ii) with respect to any Loan Document;

          (c) any development that has resulted in, or could reasonably be expected to result in a
Material Adverse Effect;

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          (d) the occurrence of a Casualty Event which could reasonably be expected to have a Material
Adverse Effect or with respect to any property the fair market value of which shall exceed
$1,000,000 as determined in good faith by the Borrower; and

          (e) (i) the incurrence of any material Lien (other than Permitted Collateral Liens) on, or
claim asserted against any of the Collateral or (ii) the occurrence of any other event which could
materially affect the value of the Collateral.

          SECTION 5.03 Existence; Businesses and Properties.

          (a) Do or cause to be done all things necessary to preserve, renew and maintain in full force
and effect its legal existence, except as otherwise expressly permitted under Section 6.05
or Section 6.06 or, in the case of any Subsidiary, where the failure to perform such
obligations, individually or in the aggregate, could not reasonably be expected to result in a
Material Adverse Effect.

          (b) Do or cause to be done all things necessary to obtain, preserve, renew, extend and keep in
full force and effect the rights, licenses, permits, privileges, franchises, authorizations,
patents, copyrights, trademarks and trade names material to the conduct of its business; maintain
and operate such business in substantially the manner in which it is presently conducted and
operated; comply with all applicable Requirements of Law (including any and all zoning, building,
Environmental Law, ordinance, code or approval or any building permits or any restrictions of
record or agreements affecting the Real Property) and decrees and orders of any Governmental
Authority, whether now in effect or hereafter enacted, except where the failure to comply,
individually or in the aggregate, could not reasonably be expected to result in a Material Adverse
Effect; pay and perform its obligations under all Leases and Loan Documents; and at all times
maintain, preserve and protect all property material to the conduct of such business and keep such
property in good repair, working order and condition (other than wear and tear occurring in the
ordinary course of business) and from time to time make, or cause to be made, all needful and
proper repairs, renewals, additions, improvements and replacements thereto necessary in order that
the business carried on in connection therewith may be properly conducted at all times; provided
that nothing in this Section 5.03(b) shall prevent (i) sales of property, consolidations or
mergers by or involving any Company in accordance with Section 6.05 or Section
6.06; (ii) the withdrawal by any Company of its qualification as a foreign corporation in any
jurisdiction where such withdrawal, individually or in the aggregate, could not reasonably be
expected to result in a Material Adverse Effect; or (iii) the abandonment by any Company of any
rights, franchises, licenses, trademarks, trade names, copyrights or patents that such person
reasonably determines are not useful to its business or no longer commercially desirable.

          SECTION 5.04 Insurance.

          (a) Generally. Keep its insurable property adequately insured at all times by
financially sound and reputable insurers; maintain such other insurance, to such extent and against
such risks as is customary with companies in the same or similar businesses operating in the same
or similar locations, including insurance with respect to Mortgaged Properties and other properties
material to the business of the Companies against such casualties and contingencies and of such
types and in such amounts with such deductibles as is customary in the case of similar businesses
operating in the same or similar locations, including (i) physical hazard insurance on an “all
risk” basis, (ii) commercial general liability against claims for bodily injury, death or property
damage covering any and all insurable claims, (iii) explosion insurance in respect of any boilers,
machinery or similar apparatus constituting Collateral, (iv) business interruption insurance, (v)
worker’s compensation insurance and such other insurance as

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may be required by any Requirement of Law and (vi) such other insurance against risks as the
Administrative Agent may from time to time require (such policies to be in such form and amounts
and having such coverage as may be reasonably satisfactory to the Administrative Agent and the
Collateral Agent); provided that with respect to physical hazard insurance, neither the Collateral
Agent nor the applicable Company shall agree to the adjustment of any claim thereunder without the
consent of the other (such consent not to be unreasonably withheld or delayed); provided, further,
that no consent of any Company shall be required during an Event of Default.

          (b) Requirements of Insurance. All such insurance shall (i) provide that no
cancellation, material reduction in amount or material change in coverage thereof shall be
effective until at least 30 days after receipt by the Collateral Agent of written notice thereof,
(ii) name the Collateral Agent as mortgagee (in the case of property insurance) or additional
insured on behalf of the Secured Parties (in the case of liability insurance) or loss payee (in the
case of property insurance), as applicable, (iii) if reasonably requested by the Collateral Agent,
include a breach of warranty clause and (iv) be reasonably satisfactory in all other respects to
the Collateral Agent.

          (c) Notice to Agents. Notify the Administrative Agent and the Collateral Agent
immediately whenever any separate insurance concurrent in form or contributing in the event of loss
with that required to be maintained under this Section 5.04 is taken out by any Company;
and promptly deliver to the Administrative Agent and the Collateral Agent a duplicate original copy
of such policy or policies.

          (d) Flood Insurance. With respect to each Mortgaged Property, obtain flood insurance
in such total amount as the Administrative Agent or the Required Lenders may from time to time
require, if at any time the area in which any improvements located on any Mortgaged Property is
designated a “flood hazard area” in any Flood Insurance Rate Map published by the Federal Emergency
Management Agency (or any successor agency), and otherwise comply with the National Flood Insurance
Program as set forth in the Flood Disaster Protection Act of 1973, as amended from time to time.

          (e) Broker’s Report. Deliver to the Administrative Agent and the Collateral Agent and
the Lenders a report of a reputable insurance broker with respect to such insurance and such
supplemental reports with respect thereto as the Administrative Agent or the Collateral Agent may
from time to time reasonably request.

          (f) Mortgaged Properties. No Loan Party that is an owner of Mortgaged Property shall
take any action that is reasonably likely to be the basis for termination, revocation or denial of
any insurance coverage required to be maintained under such Loan Party’s respective Mortgage or
that could be the basis for a defense to any claim under any Insurance Policy maintained in respect
of the premises, and each Loan Party shall otherwise comply in all material respects with all
Insurance Requirements in respect of the premises; provided, however, that each Loan Party may, at
its own expense and after written notice to the Administrative Agent, (i) contest the applicability
or enforceability of any such Insurance Requirements by appropriate legal proceedings, the
prosecution of which does not constitute a basis for cancellation or revocation of any insurance
coverage required under this Section 5.04 or (ii) cause the Insurance Policy containing any
such Insurance Requirement to be replaced by a new policy complying with the provisions of this
Section 5.04.

          SECTION 5.05 Obligations and Taxes.

          (a) Payment of Obligations. Pay its Indebtedness and other obligations promptly and
in accordance with their terms and pay and discharge promptly when due all Taxes, assessments and

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governmental charges or levies imposed upon it or upon its income or profits or in respect of its
property, before the same shall become delinquent or in default, as well as all lawful claims for
labor, services, materials and supplies or otherwise that, if unpaid, might give rise to a Lien
other than a Permitted Lien upon such properties or any part thereof; provided that such payment
and discharge shall not be required with respect to any such Tax, assessment, charge, levy or claim
so long as (x)(i) the validity or amount thereof shall be contested in good faith by appropriate
proceedings timely instituted and diligently conducted and the applicable Company shall have set
aside on its books adequate reserves or other appropriate provisions with respect thereto in
accordance with GAAP, (ii) such contest operates to suspend collection of the contested obligation,
Tax, assessment or charge and enforcement of a Lien other than a Permitted Lien and (iii) in the
case of Collateral, the applicable Company shall have otherwise complied with the Contested
Collateral Lien Conditions and (y) the failure to pay could not reasonably be expected to result in
a Material Adverse Effect.

          (b) Filing of Returns. Timely and correctly file all material Tax Returns (or
extensions therefor) required to be filed by it. Withhold, collect and remit all Taxes that it is
required to collect, withhold or remit.

          (c) Tax Shelter Reporting. Borrower does not intend to treat the Loans as being a
“reportable transaction” within the meaning of Treasury Regulation Section 1.6011-4. In the event
Borrower determines to take any action inconsistent with such intention, it will promptly notify
the Administrative Agent thereof.

          SECTION 5.06 Employee Benefits. (a) Comply in all material respects with the
applicable provisions of ERISA and the Code and (b) furnish to the Administrative Agent (x) as soon
as possible after, and in any event within 5 days after any Responsible Officer of any Company or
any ERISA Affiliates of any Company knows or has reason to know that, any ERISA Event has occurred
that, alone or together with any other ERISA Event could reasonably be expected to result in
liability of the Companies or any of their ERISA Affiliates in an aggregate amount exceeding
$500,000 or the imposition of a Lien, a statement of a Financial Officer of Borrower setting forth
details as to such ERISA Event and the action, if any, that the Companies propose to take with
respect thereto, and (y) upon request by the Administrative Agent, copies of (i) each Schedule B
(Actuarial Information) to the annual report (Form 5500 Series) filed by any Company or any ERISA
Affiliate with the Internal Revenue Service with respect to each Plan; (ii) the most recent
actuarial valuation report for each Plan; (iii) all notices received by any Company or any ERISA
Affiliate from a Multiemployer Plan sponsor or any governmental agency concerning an ERISA Event;
and (iv) such other documents or governmental reports or filings relating to any Plan (or employee
benefit plan sponsored or contributed to by any Company) as the Administrative Agent shall
reasonably request.

          SECTION 5.07 Maintaining Records; Access to Properties and Inspections; Annual
Meetings.

          (a) Keep proper books of record and account in which full, true and correct entries in
conformity with GAAP and all Requirements of Law are made of all dealings and transactions in
relation to its business and activities. Each Company will permit any representatives designated
by the Administrative Agent or any Lender to visit and inspect the financial records and the
property of such Company at reasonable times and as often as reasonably requested and to make
extracts from and copies of such financial records, and permit any representatives designated by
the Administrative Agent or any Lender to discuss the affairs, finances, accounts and condition of
any Company with the officers and employees thereof and advisors therefor (including independent
accountants).

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          (b) Within 150 days after the end of each fiscal year of the Companies, at the request of the
Administrative Agent or Required Lenders, hold a meeting (at a mutually agreeable location, venue
and time or, at the option of the Administrative Agent, by conference call, the costs of such venue
or call to be paid by Borrower) with all Lenders who choose to attend such meeting, at which
meeting shall be reviewed the financial results of the previous fiscal year and the financial
condition of the Companies and the budgets presented for the current fiscal year of the Companies.

          SECTION 5.08 Use of Proceeds. Use the proceeds of the Loans only for the purposes set
forth in Section 3.12 and request the issuance of Letters of Credit only for the purposes
set forth in the definition of Commercial Letter of Credit or Standby Letter of Credit, as the case
may be.

          SECTION 5.09 Compliance with Environmental Laws; Environmental Reports.

          (a) Comply, and cause all lessees and other persons occupying Real Property of any Company to
comply, in all material respects with all Environmental Laws and Environmental Permits applicable
to its operations and Real Property; obtain and renew all material Environmental Permits applicable
to its operations and Real Property; and conduct all Responses required by, and in accordance with,
Environmental Laws; provided that no Company shall be required to undertake any Response to the
extent that its obligation to do so is being contested in good faith and by proper proceedings and
appropriate reserves are being maintained with respect to such circumstances in accordance with
GAAP.

          (b) If a Default caused by reason of a breach of Section 3.18 or Section
5.09(a) shall have occurred and be continuing for more than 20 days without the Companies
commencing activities reasonably likely to cure such Default in accordance with Environmental Laws,
at the written request of the Administrative Agent or the Required Lenders through the
Administrative Agent, provide to the Lenders within 45 days after such request, at the expense of
Borrower, an environmental assessment report regarding the matters which are the subject of such
Default, including, where appropriate, soil and/or groundwater sampling, prepared by an
environmental consulting firm and, in the form and substance, reasonably acceptable to the
Administrative Agent and indicating the presence or absence of Hazardous Materials and the
estimated cost of any compliance or Response to address them.

          SECTION 5.10 Interest Rate Protection.

          (a) No later than the 30th day after the Original Closing Date, Borrower entered into, and
shall for the period ending no earlier than three years after the Original Closing Date maintain,
Hedging Agreements with market terms and conditions and otherwise reasonably acceptable to the
Administrative Agent that result in at least 50% of the aggregate principal amount of the Original
Term Loans being effectively subject to a fixed or maximum interest rate acceptable to the
Administrative Agent.

          (b) No later than the 30th day after the Effective Date, Borrower shall enter into, and for a
period ending no earlier than three years after the Effective Date, maintain Hedging Agreements
with terms and conditions acceptable to the Administrative Agent that result in at least 50% of the
aggregate principal amount of Borrower’s Consolidated Indebtedness other than Revolving Loans being
effectively subject to a fixed or maximum interest rate acceptable to the Administrative Agent.

          SECTION 5.11 Additional Collateral; Additional Guarantors.

          (a) Subject to this Section 5.11, with respect to any property acquired after the
Original Closing Date by any Loan Party that is intended to be subject to the Lien created by any
of the

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Security Documents but is not so subject, promptly (and (x) if acquired in connection with the
netASPx Transactions, not later than the Effective Date and (y) in any other event, within 30 days
after the acquisition thereof) (i) execute and deliver to the Administrative Agent and the
Collateral Agent such amendments or supplements to the relevant Security Documents or such other
documents as the Administrative Agent or the Collateral Agent shall deem necessary or advisable to
grant to the Collateral Agent, for its benefit and for the benefit of the other Secured Parties, a
Lien on such property subject to no Liens other than Permitted Collateral Liens, and (ii) take all
actions necessary to cause such Lien to be duly perfected to the extent required by such Security
Document in accordance with all applicable Requirements of Law, including the filing of financing
statements in such jurisdictions as may be reasonably requested by the Administrative Agent.
Borrower shall otherwise take such actions and execute and/or deliver to the Collateral Agent such
documents as the Administrative Agent or the Collateral Agent shall require to confirm the
validity, perfection and priority of the Lien of the Security Documents on such after-acquired
properties.

          (b) With respect to any person that is or becomes a Subsidiary after the Original Closing
Date, promptly (and (x) if acquired in connection with the netASPx Transactions, not later than the
Effective Date and (y) in any other event, within 30 days after such person becomes a Subsidiary)
(i) deliver to the Collateral Agent the certificates, if any, representing all of the Equity
Interests of such Subsidiary, together with undated stock powers or other appropriate instruments
of transfer executed and delivered in blank by a duly authorized officer of the holder(s) of such
Equity Interests, and all intercompany notes owing from such Subsidiary to any Loan Party together
with instruments of transfer executed and delivered in blank by a duly authorized officer of such
Loan Party and (ii) cause such new Subsidiary (A) to execute a Joinder Agreement or such comparable
documentation to become a Subsidiary Guarantor and a joinder agreement to the applicable Security
Agreement, substantially in the form annexed thereto or, in the case of a Foreign Subsidiary,
execute a security agreement compatible with the laws of such Foreign Subsidiary’s jurisdiction in
form and substance reasonably satisfactory to the Administrative Agent, and (B) to take all actions
necessary or advisable in the opinion of the Administrative Agent or the Collateral Agent to cause
the Lien created by the applicable Security Agreement to be duly perfected to the extent required
by such agreement in accordance with all applicable Requirements of Law, including the filing of
financing statements in such jurisdictions as may be reasonably requested by the Administrative
Agent or the Collateral Agent. Notwithstanding the foregoing, (1) the Equity Interests required to
be delivered to the Collateral Agent pursuant to clause (i) of this Section 5.11(b) shall
not include any Equity Interests of a Foreign Subsidiary created or acquired after the Original
Closing Date and (2) no Foreign Subsidiary shall be required to take the actions specified in
clause (ii) of this Section 5.11(b), if, in the case of either clause (1) or (2), doing so
would constitute an investment of earnings in United States property under Section 956 (or a
successor provision) of the Code, which investment would or could reasonably be expected to trigger
a material increase in the net income of a United States shareholder of such Subsidiary pursuant to
Section 951 (or a successor provision) of the Code, as reasonably determined by the Administrative
Agent; provided that this exception shall not apply to (A) Voting Stock of any Subsidiary which is
a first-tier controlled foreign corporation (as defined in Section 957(a) of the Code) representing
66% of the total voting power of all outstanding Voting Stock of such Subsidiary and (B) 100% of
the Equity Interests not constituting Voting Stock of any such Subsidiary, except that any such
Equity Interests constituting “stock entitled to vote” within the meaning of Treasury Regulation
Section 1.956-2(c)(2) shall be treated as Voting Stock for purposes of this Section
5.11(b).

          (c) Promptly grant to the Collateral Agent, within 30 days of the acquisition thereof, a
security interest in and Mortgage on (i) each Real Property owned in fee by such Loan Party as is
acquired by such Loan Party after the Original Closing Date and that, together with any
improvements thereon, individually has a fair market value of at least $250,000, and (ii) other
than in the case of any

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leased Real Property acquired at the time of consummation of the netASPx Transactions, and
otherwise unless the Administrative Agent waives such requirement, each leased Real Property of
such Loan Party which lease individually has a fair market value of at least $250,000, in each
case, as additional security for the Secured Obligations (unless the subject property is already
mortgaged to a third party to the extent permitted by Section 6.02). Such Mortgages shall
be granted pursuant to documentation reasonably satisfactory in form and substance to the
Administrative Agent and the Collateral Agent and shall constitute valid and enforceable perfected
Liens subject only to Permitted Collateral Liens or other Liens acceptable to the Collateral Agent.
The Mortgages or instruments related thereto shall be duly recorded or filed in such manner and in
such places as are required by law to establish, perfect, preserve and protect the Liens in favor
of the Collateral Agent required to be granted pursuant to the Mortgages and all taxes, fees and
other charges payable in connection therewith shall be paid in full. Such Loan Party shall
otherwise take such actions and execute and/or deliver to the Collateral Agent such documents as
the Administrative Agent or the Collateral Agent shall require to confirm the validity, perfection
and priority of the Lien of any existing Mortgage or new Mortgage against such after-acquired Real
Property (including a Title Policy, a Survey and local counsel opinion (in form and substance
reasonably satisfactory to the Administrative Agent and the Collateral Agent) in respect of such
Mortgage).

          (d) Borrower may designate any Subsidiary acquired or formed after the Original Closing Date
as a Non-Guarantor Subsidiary by written notice to the Administrative Agent; provided, however,
that if at any time any Non-Guarantor Subsidiary or group of Non-Guarantor Subsidiaries in the
aggregate (other than any Foreign Subsidiary that is not required to take the actions specified in
Section 5.11(b)(ii) by operation of the last sentence of Section 5.11(b)) not
otherwise subject to Section 5.11(b) has assets with either a book value or fair market
value in excess of $250,000, then Borrower shall, and shall cause one or more of such Subsidiaries
to, comply with Section 5.11(b) within the time frames set forth therein so that no
Non-Guarantor Subsidiary or group of Non-Guarantor Subsidiaries in the aggregate holds property
having either a book value or fair market value in excess of $250,000.

          SECTION 5.12 Security Interests; Further Assurances. Promptly, upon the reasonable
request of the Administrative Agent, the Collateral Agent or any Lender, at Borrower’s expense,
execute, acknowledge and deliver, or cause the execution, acknowledgment and delivery of, and
thereafter register, file or record, or cause to be registered, filed or recorded, in an
appropriate governmental office, any document or instrument supplemental to or confirmatory of the
Security Documents or otherwise deemed by the Administrative Agent or the Collateral Agent
reasonably necessary or desirable for the continued validity, perfection and priority of the Liens
on the Collateral covered thereby subject to no other Liens except Permitted Collateral Liens, or
obtain any consents or waivers as may be necessary or appropriate in connection therewith. Deliver
or cause to be delivered to the Administrative Agent and the Collateral Agent from time to time
such other documentation, consents, authorizations, approvals and orders in form and substance
reasonably satisfactory to the Administrative Agent and the Collateral Agent as the Administrative
Agent and the Collateral Agent shall reasonably deem necessary to perfect or maintain the Liens on
the Collateral pursuant to the Security Documents. Upon the exercise by the Administrative Agent,
the Collateral Agent or any Lender of any power, right, privilege or remedy pursuant to any Loan
Document which requires any consent, approval, registration, qualification or authorization of any
Governmental Authority execute and deliver all applications, certifications, instruments and other
documents and papers that the Administrative Agent, the Collateral Agent or such Lender may
require. If the Administrative Agent, the Collateral Agent or the Required Lenders determine that
they are required by a Requirement of Law to have appraisals prepared in respect of the Real
Property of any Loan Party constituting Collateral, Borrower shall provide to the Administrative
Agent appraisals that satisfy the applicable requirements of the Real Estate Appraisal Reform
Amendments of FIRREA and are otherwise in form and substance satisfactory to the Administrative
Agent and the Collateral Agent.

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          SECTION 5.13 Information Regarding Collateral.

          (a) Not effect any change (i) in any Loan Party’s legal name, (ii) in the location of any Loan
Party’s chief executive office, (iii) in any Loan Party’s identity or organizational structure,
(iv) in any Loan Party’s Federal Taxpayer Identification Number or organizational identification
number, if any, or (v) in any Loan Party’s jurisdiction of organization (in each case, including by
merging with or into any other entity, reorganizing, dissolving, liquidating, reorganizing or
organizing in any other jurisdiction), until (A) it shall have given the Collateral Agent and the
Administrative Agent not less than 30 days’ prior written notice (in the form of an Officers’
Certificate), or such lesser notice period agreed to by the Collateral Agent, of its intention so
to do, clearly describing such change and providing such other information in connection therewith
as the Collateral Agent or the Administrative Agent may reasonably request and (B) it shall have
taken all action reasonably satisfactory to the Collateral Agent to maintain the perfection and
priority of the security interest of the Collateral Agent for the benefit of the Secured Parties in
the Collateral, if applicable. Each Loan Party agrees to promptly provide the Collateral Agent
with certified Organizational Documents reflecting any of the changes described in the preceding
sentence. Each Loan Party also agrees to promptly notify the Collateral Agent of any change in the
location of any office in which it maintains books or records relating to Collateral owned by it or
any office or facility at which Collateral is located (including the establishment of any such new
office or facility), other than changes in location to a Mortgaged Property or a leased property
subject to a Landlord Access Agreement.

          (b) Concurrently with the delivery of financial statements pursuant to Section
5.01(a), deliver to the Administrative Agent and the Collateral Agent a Perfection Certificate
Supplement and a certificate of a Financial Officer and the chief legal officer of Borrower
certifying that all UCC financing statements (including fixture filings, as applicable) or other
appropriate filings, recordings or registrations, including all refilings, rerecordings and
reregistrations, containing a description of the Collateral have been filed of record in each
governmental, municipal or other appropriate office in each jurisdiction necessary to protect and
perfect the security interests and Liens under the Security Documents for a period of not less than
18 months after the date of such certificate (except as noted therein with respect to any
continuation statements to be filed within such period).

          SECTION 5.14 Affirmative Covenants with Respect to Leases. With respect to each
Lease, the respective Loan Party shall perform all the obligations imposed upon it by the landlord
under such Lease and enforce all of the tenant’s obligations thereunder, except where the failure
to so perform or enforce could not reasonably be expected to result in a Material Adverse Effect.

          SECTION 5.15 Post-Closing Matters.

          (a) Each Loan Party shall use its commercially reasonable effort to cause to be executed and
delivered to the Administrative Agent for the benefit of the Lenders, Landlord Access Agreements
for each of the locations set forth in Schedule 4.01(k)(vi) duly executed by the applicable
landlord; and

          (b) Within thirty (30) calendar days following the Effective Date (as such period may be
extended from time to time in the discretion of the Administrative Agent), evidence reasonably
satisfactory to the Administrative Agent evidencing the termination and release of the recorded
security interests or the satisfaction of all obligations of each Company relating to Indebtedness
incurred in connection with the acquisition of AppliedTheory which Indebtedness has been repaid
prior to the Original Closing Date.

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ARTICLE VI

NEGATIVE COVENANTS

          Each Loan Party warrants, covenants and agrees with each Lender that, so long as this
Agreement shall remain in effect and until the Commitments have been terminated and the principal
of and interest on each Loan, all Fees and all other expenses or amounts payable under any Loan
Document have been paid in full and all Letters of Credit have been canceled or have expired and
all amounts drawn thereunder have been reimbursed in full, unless the Required Lenders shall
otherwise consent in writing, no Loan Party will, nor will they cause or permit any Subsidiaries
to:

          SECTION 6.01 Indebtedness. Incur, create, assume or permit to exist, directly or
indirectly, any Indebtedness, except

          (a) Indebtedness incurred under this Agreement and the other Loan Documents;

          (b) (i) Indebtedness outstanding on the Original Closing Date and listed on Schedule
6.01(b), (ii) refinancings or renewals thereof; provided that (A) any such refinancing
Indebtedness is in an aggregate principal amount not greater than the aggregate principal amount of
the Indebtedness being renewed or refinanced, plus the amount of any premiums required to be paid
thereon and reasonable fees and expenses associated therewith, (B) such refinancing Indebtedness
has a later or equal final maturity and longer or equal weighted average life than the Indebtedness
being renewed or refinanced and (C) the covenants, events of default, subordination and other
provisions thereof (including any guarantees thereof) shall be, in the aggregate, no less favorable
to the Lenders than those contained in the Indebtedness being renewed or refinanced;

          (c) Indebtedness under Hedging Obligations with respect to interest rates, foreign currency
exchange rates or commodity prices, in each case not entered into for speculative purposes;
provided that if such Hedging Obligations relate to interest rates, (i) such Hedging Obligations
relate to payment obligations on Indebtedness otherwise permitted to be incurred by the Loan
Documents and (ii) the notional principal amount of such Hedging Obligations at the time incurred
does not exceed the principal amount of the Indebtedness to which such Hedging Obligations relate;

          (d) Indebtedness permitted by Section 6.04(f);

          (e) Indebtedness (i) in respect of Purchase Money Obligations and Capital Lease Obligations,
and refinancings or renewals thereof, in an aggregate amount not to exceed $8.0 million at any time
outstanding and (ii) of one or more Foreign Subsidiaries incorporated in the United Kingdom not to
exceed $10,000,000 in the aggregate over the term of this Agreement, less the amount of the
repayments thereof, the proceeds of which are used to fund the buildout and/or improvements to a
data center in the United Kingdom (“Permitted UK Datasite Buildout Indebtedness”);

          (f) Indebtedness in respect of bid, performance or surety bonds, workers’ compensation claims,
self-insurance obligations and bankers acceptances issued for the account of any Company in the
ordinary course of business, including guarantees or obligations of any Company with respect to
letters of credit supporting such bid, performance or surety bonds, workers’ compensation claims,
self-insurance obligations and bankers acceptances (in each case other than for an obligation for
money borrowed), in the ordinary course of business;

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          (g) Contingent Obligations of any Loan Party in respect of Indebtedness otherwise permitted
under this Section 6.01;

          (h) Indebtedness arising from the honoring by a bank or other financial institution of a
check, draft or similar instrument inadvertently (except in the case of daylight overdrafts) drawn
against insufficient funds in the ordinary course of business; provided, however, that such
Indebtedness is extinguished within five Business Days of incurrence;

          (i) Indebtedness arising in connection with endorsement of instruments for deposit in the
ordinary course of business;

          (j) unsecured Indebtedness of any Company in an aggregate amount not to exceed $1.0 million at
any time outstanding; and

          (k) Permitted Subordinated Indebtedness.

          SECTION 6.02 Liens. Create, incur, assume or permit to exist, directly or indirectly,
any Lien on any property owned as of the Original Closing Date or thereafter acquired by it or on
any income or revenues or rights in respect of any thereof, except the following (collectively, the
“Permitted Liens”):

          (a) inchoate Liens for taxes, assessments or governmental charges or levies not yet due and
payable or delinquent and Liens for taxes, assessments or governmental charges or levies, which (i)
are being contested in good faith by appropriate proceedings for which adequate reserves have been
established in accordance with GAAP, which proceedings (or orders entered in connection with such
proceedings) have the effect of preventing the forfeiture or sale of the property subject to any
such Lien, and (ii) in the case of any such charge or claim which has or may become a Lien against
any of the Collateral, such Lien and the contest thereof shall satisfy the Contested Collateral
Lien Conditions;

          (b) Liens in respect of property of any Company imposed by Requirements of Law, which were
incurred in the ordinary course of business and do not secure Indebtedness for borrowed money, such
as carriers’, warehousemen’s, materialmen’s, landlords’, workmen’s, suppliers’, repairmen’s and
mechanics’ Liens and other similar Liens arising in the ordinary course of business, and (i) which
do not in the aggregate materially detract from the value of the property of the Companies, taken
as a whole, and do not materially impair the use thereof in the operation of the business of the
Companies, taken as a whole, (ii) which, if they secure obligations that are then due and unpaid,
are being contested in good faith by appropriate proceedings for which adequate reserves have been
established in accordance with GAAP, which proceedings (or orders entered in connection with such
proceedings) have the effect of preventing the forfeiture or sale of the property subject to any
such Lien, and (iii) in the case of any such Lien which has or may become a Lien against any of the
Collateral, such Lien and the contest thereof shall satisfy the Contested Collateral Lien
Conditions;

          (c) any Lien in existence on the Original Closing Date and set forth on Schedule
6.02(c) and any Lien granted as a replacement or substitute therefor; provided that any such
replacement or substitute Lien (i) except as permitted by Section 6.01(b)(ii)(A), does not
secure an aggregate amount of Indebtedness, if any, greater than that secured on the Original
Closing Date and (ii) does not encumber any property other than the property subject thereto on the
Original Closing Date (any such Lien, an “Existing Lien”);

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          (d) easements, rights-of-way, restrictions (including zoning restrictions), covenants,
licenses, encroachments, protrusions and other similar charges or encumbrances, and minor title
deficiencies on or with respect to any Real Property, in each case whether now or hereafter in
existence, not (i) securing Indebtedness, (ii) individually or in the aggregate materially
impairing the value or marketability of such Real Property or (iii) individually or in the
aggregate materially interfering with the ordinary conduct of the business of the Companies at such
Real Property;

          (e) Liens arising out of judgments, attachments or awards not resulting in a Default and in
respect of which such Company shall in good faith be prosecuting an appeal or proceedings for
review in respect of which there shall be secured a subsisting stay of execution pending such
appeal or proceedings and, in the case of any such Lien which has or may become a Lien against any
of the Collateral, such Lien and the contest thereof shall satisfy the Contested Collateral Lien
Conditions;

          (f) Liens (other than any Lien imposed by ERISA) (x) imposed by Requirements of Law or
deposits made in connection therewith in the ordinary course of business in connection with
workers’ compensation, unemployment insurance and other types of social security legislation, (y)
incurred in the ordinary course of business to secure the performance of tenders, statutory
obligations (other than excise taxes), surety, stay, customs and appeal bonds, statutory bonds,
bids, leases, government contracts, trade contracts, performance and return of money bonds and
other similar obligations (exclusive of obligations for the payment of borrowed money) or (z)
arising by virtue of deposits made in the ordinary course of business to secure liability for
premiums to insurance carriers; provided that (i) with respect to clauses (x), (y) and (z) of this
paragraph (f), such Liens are for amounts not yet due and payable or delinquent or, to the extent
such amounts are so due and payable, such amounts are being contested in good faith by appropriate
proceedings for which adequate reserves have been established in accordance with GAAP, which
proceedings for orders entered in connection with such proceedings have the effect of preventing
the forfeiture or sale of the property subject to any such Lien, (ii) to the extent such Liens are
not imposed by Requirements of Law, such Liens shall in no event encumber any property other than
cash and Cash Equivalents, (iii) in the case of any such Lien against any of the Collateral, such
Lien and the contest thereof shall satisfy the Contested Collateral Lien Conditions and (iv) the
aggregate amount of deposits at any time pursuant to clause (y) and clause (z) of this paragraph
(f) shall not exceed $250,000 in the aggregate;

          (g) Leases of the properties of any Company granted by such Company to third parties, in each
case entered into in the ordinary course of such Company’s business so long as such Leases are
subordinate in all respects to the Liens granted and evidenced by the Security Documents and do
not, individually or in the aggregate, (i) interfere in any material respect with the ordinary
conduct of the business of any Company or (ii) materially impair the use (for its intended
purposes) or the value of the property subject thereto;

          (h) Liens arising out of conditional sale, title retention, consignment or similar
arrangements for the sale of goods entered into by any Company in the ordinary course of business
in accordance with the past practices of such Company;

          (i) Liens securing Indebtedness incurred pursuant to Section 6.01(e); provided that
any such Liens attach only to the property being financed pursuant to such Indebtedness and do not
encumber any other property of any Company;

          (j) bankers’ Liens, rights of setoff and other similar Liens existing solely with respect to
cash and Cash Equivalents on deposit in one or more accounts maintained by any Company, in

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each case granted in the ordinary course of business in favor of the bank or banks with which
such accounts are maintained, securing amounts owing to such bank with respect to cash management
and operating account arrangements, including those involving pooled accounts and netting
arrangements; provided that, unless such Liens are non-consensual and arise by operation of law, in
no case shall any such Liens secure (either directly or indirectly) the repayment of any
Indebtedness;

          (k) Liens on property of a person existing at the time such person is acquired or merged with
or into or consolidated with any Company to the extent permitted hereunder (and not created in
anticipation or contemplation thereof); provided that such Liens do not extend to property not
subject to such Liens at the time of acquisition (other than improvements thereon) and are no more
favorable to the lienholders than such existing Lien;

          (l) Liens granted pursuant to the Security Documents to secure the Secured Obligations;

          (m) licenses of Intellectual Property granted by any Company in the ordinary course of
business and not interfering in any material respect with the ordinary conduct of business of the
Companies;

          (n) the filing of UCC financing statements solely as a precautionary measure in connection
with operating leases or consignment of goods;

          (o) Liens incurred in the ordinary course of business of any Company with respect to
obligations that do not in the aggregate exceed $500,000 at any time outstanding, so long as such
Liens, to the extent covering any Collateral, are junior to the Liens granted pursuant to the
Security Documents;

provided, however, that no consensual Liens shall be permitted to exist, directly or indirectly, on
any Securities Collateral, other than Liens granted pursuant to the Security Documents.

          SECTION 6.03 Sale and Leaseback Transactions. Enter into any arrangement, directly or
indirectly, with any person whereby it shall sell or transfer any property, real or personal, used
or useful in its business, whether owned as of the Original Closing Date or thereafter acquired,
and thereafter rent or lease such property or other property which it intends to use for
substantially the same purpose or purposes as the property being sold or transferred (a “Sale and
Leaseback Transaction”) unless (i) the sale of such property is permitted by Section 6.06
and (ii) any Liens arising in connection with its use of such property are permitted by Section
6.02.

          SECTION 6.04 Investment, Loan and Advances. Directly or indirectly, lend money or
credit (by way of guarantee or otherwise) or make advances to any person, or purchase or acquire
any stock, bonds, notes, debentures or other obligations or securities of, or any other interest
in, or make any capital contribution to, any other person, or purchase or own a futures contract or
otherwise become liable for the purchase or sale of currency or other commodities at a future date
in the nature of a futures contract (all of the foregoing, collectively, “Investments”), except
that the following shall be permitted:

          (a) the Companies may consummate the Current Transactions in accordance with the provisions of
the Loan Documents;

          (b) Investments outstanding on the Original Closing Date and identified on Schedule
6.04(b);

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          (c) the Companies may (i) acquire and hold accounts receivables owing to any of them if
created or acquired in the ordinary course of business and payable or dischargeable in accordance
with customary terms, (ii) invest in, acquire and hold cash and Cash Equivalents, (iii) endorse
negotiable instruments held for collection in the ordinary course of business or (iv) make lease,
utility and other similar deposits in the ordinary course of business;

          (d) Hedging Obligations incurred pursuant to Section 6.01(c);

          (e) loans and advances to directors, employees and officers of Borrower and the Subsidiaries
for bona fide business purposes and to purchase Equity Interests of Borrower, in an aggregate
amount not to exceed $250,000 at any time outstanding; provided that no loans in violation of
Section 402 of the Sarbanes-Oxley Act shall be permitted hereunder;

          (f) Investments (i) by Borrower in any Subsidiary Guarantor, (ii) by any Company in Borrower
or any Subsidiary Guarantor, (iii) by a Subsidiary Guarantor in another Subsidiary Guarantor and
(iv) by a Subsidiary that is not a Subsidiary Guarantor in any other Subsidiary that is not a
Subsidiary Guarantor; provided that any Investment in the form of a loan or advance shall be
evidenced by the Intercompany Note and, in the case of a loan or advance by a Loan Party, pledged
by such Loan Party as Collateral pursuant to the Security Documents;

          (g) Investments in securities of trade creditors or customers in the ordinary course of
business received upon foreclosure or pursuant to any plan of reorganization or liquidation or
similar arrangement upon the bankruptcy or insolvency of such trade creditors or customers;

          (h) Investments made by Borrower or any Subsidiary as a result of consideration received in
connection with an Asset Sale made in compliance with Section 6.06; and

          (i) other Investments in an aggregate amount not to exceed $500,000 at any time outstanding.

An Investment shall be deemed to be outstanding to the extent not returned in the same form as the
original Investment to Borrower or any Subsidiary Guarantor.

          SECTION 6.05 Mergers and Consolidations. Wind up, liquidate or dissolve its affairs
or enter into any transaction of merger or consolidation (or agree to do any of the foregoing at
any future time), except that the following shall be permitted:

     (a) Asset Sales in compliance with Section 6.06;

     (b) acquisitions in compliance with Section 6.07;

     (c) any Company may merge or consolidate with or into Borrower or any Subsidiary
Guarantor (as long as Borrower is the surviving person in the case of any merger or
consolidation involving Borrower and a Subsidiary Guarantor is the surviving person and
remains a Wholly Owned Subsidiary of Borrower in any other case); provided that the Lien on
and security interest in such property granted or to be granted in favor of the Collateral
Agent under the Security Documents shall be maintained or created in accordance with the
provisions of Section 5.11 or Section 5.12, as applicable;

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     (d) any Subsidiary may dissolve, liquidate or wind up its affairs at any time; provided
that such dissolution, liquidation or winding up, as applicable, could not reasonably be
expected to have a Material Adverse Effect; and

     (e) (i) the Original Transactions as contemplated by the Original Transaction Documents
and (ii) the netASPx Transactions as contemplated by the netASPx Transaction Documents.

          To the extent the Required Lenders or all the Lenders, as applicable, waive the provisions of
this Section 6.05 with respect to the sale of any Collateral, or any Collateral is sold as
permitted by this Section 6.05, such Collateral (unless sold to a Company) shall be sold
free and clear of the Liens created by the Security Documents, and, so long as Borrower shall have
provided the Agents such certifications or documents as any Agent shall reasonably request in order
to demonstrate compliance with this Section 6.05, the Agents shall take all actions they
deem appropriate in order to effect the foregoing.

          SECTION 6.06 Asset Sales. Effect any Asset Sale, or agree to effect any Asset Sale,
except that the following shall be permitted:

     (a) disposition of used, worn out, obsolete or surplus property by any Company in the
ordinary course of business and the abandonment or other disposition of Intellectual
Property that is, in the reasonable judgment of Borrower, no longer economically practicable
to maintain or useful in the conduct of the business of the Companies taken as a whole;

     (b) Asset Sales; provided that the aggregate consideration received in respect of all
Asset Sales pursuant to this clause (b) shall not exceed $5,000,000;

     (c) leases of real or personal property in the ordinary course of business and in
accordance with the applicable Security Documents;

     (d) mergers and consolidations in compliance with Section 6.05; and

     (e) Investments in compliance with Section 6.04.

          To the extent the Required Lenders or all the Lenders, as applicable, waive the provisions of
this Section 6.06 with respect to the sale of any Collateral, or any Collateral is sold as
permitted by this Section 6.06, such Collateral (unless sold to a Company) shall be sold
free and clear of the Liens created by the Security Documents, and, so long as Borrower shall have
provided the Agents such certifications or documents as any Agent shall reasonably request in order
to demonstrate compliance with this Section 6.06, the Agents shall take all actions they
deem appropriate in order to effect the foregoing.

          SECTION 6.07 Acquisitions. Purchase or otherwise acquire (in one or a series of
related transactions) any part of the property (whether tangible or intangible) of any person (or
agree to do any of the foregoing at any future time), except that the following shall be permitted:

     (a) Capital Expenditures by Borrower and the Subsidiaries shall be permitted to the
extent permitted by Section 6.10(c);

     (b) purchases and other acquisitions of inventory, materials, equipment and intangible
property in the ordinary course of business;

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     (c) Investments in compliance with Section 6.04;

     (d) leases of real or personal property in the ordinary course of business and in
accordance with the applicable Security Documents;

     (e) Permitted Acquisitions including, without limitation, the netASPx Acquisition shall
be consummated on terms satisfactory to the Administrative Agent; and

     (f) mergers and consolidations in compliance with Section 6.05;

provided that the Lien on and security interest in such property granted or to be granted in favor
of the Collateral Agent under the Security Documents shall be maintained or created in accordance
with the provisions of Section 5.11 or Section 5.12, as applicable.

          SECTION 6.08 Dividends. Authorize, declare or pay, directly or indirectly, any
Dividends with respect to any Company, except that the following shall be permitted:

     (a) Dividends by any Company to Borrower or any Guarantor that is a Wholly Owned
Subsidiary of Borrower;

     (b) payments to Borrower to permit Borrower, and the subsequent use of such payments by
Borrower, to repurchase or redeem Qualified Capital Stock of Borrower held by officers,
directors or employees or former officers, directors or employees (or their transferees,
estates or beneficiaries under their estates) of any Company, upon their death, disability,
retirement, severance or termination of employment or service; provided that the aggregate
cash consideration paid for all such redemptions and payments shall not exceed, in any
fiscal year, $1,000,000; and

     (c) the redemption or other repayment by Borrower of the netASPx Seller Convertible
Preferred Stock in accordance with the terms thereof as in effect on the Effective Date with
the Net Cash Proceeds from (i) the issuance of Permitted Subordinated Indebtedness and/or
(ii) the issuance of common stock of Borrower, provided that (x)(I) no Default then exists
or would result therefrom; and (II) after giving effect to such redemption or other
repayment on a Pro Forma Basis, (A) Borrower shall be in compliance with all covenants set
forth in Sections 6.10(a) and (b) as of the most recent Test Period
(assuming (x) for purposes of Section 6.10, that such transaction had occurred on
the first day of such relevant Test Period) and (y) in the case of any redemption or other
repayment with the Net Cash Proceeds of Permitted Subordinated Indebtedness, concurrently
with such redemption or other repayment, Borrower shall prepay pursuant to Section
2.10(a) outstanding Loans in an aggregate principal amount equal to the Net Cash
Proceeds applied to redeem or otherwise repay netASPx Seller Convertible Preferred Stock;
and

     (d) the payment of dividends on the netASPx Seller Convertible Preferred Stock in kind
(and not in cash) in accordance with the terms thereof as in effect on the Effective Date.

          SECTION 6.09 Transactions with Affiliates. Enter into, directly or indirectly, any
transaction or series of related transactions, whether or not in the ordinary course of business,
with any Affiliate of any Company (other than between or among Borrower and one or more Subsidiary
Guarantors), other than on terms and conditions at least as favorable to such Company as would
reasonably be obtained by such Company at that time in a comparable arm’s-length transaction with a
person other than an Affiliate, except that the following shall be permitted:

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     (a) Dividends permitted by Section 6.08;

     (b) Investments permitted by Sections 6.04(e) and (f)(i) and (iii);

     (c) reasonable and customary director, officer and employee compensation (including
bonuses) and other benefits (including retirement, health, stock option and other benefit
plans) and indemnification arrangements, in each case approved by the Board of Directors of
Borrower;

     (d) transactions with customers, clients, suppliers, joint venture partners or
purchasers or sellers of goods and services, in each case in the ordinary course of business
and otherwise not prohibited by the Loan Documents;

     (e) the existence of, and the performance by any Loan Party of its obligations under
the terms of, any limited liability company, limited partnership or other Organizational
Document or securityholders agreement (including any registration rights agreement or
purchase agreement related thereto) to which it is a party on the Original Closing Date and
which has been disclosed to the Lenders as in effect on the Original Closing Date, and
similar agreements that it may enter into thereafter; provided, however, that the existence
of, or the performance by any Loan Party of obligations under, any amendment to any such
existing agreement or any such similar agreement entered into after the Original Closing
Date shall only be permitted by this Section 6.09(e) to the extent not more adverse
to the interest of the Lenders in any material respect, when taken as a whole, than any of
such documents and agreements as in effect on the Original Closing Date;

     (f) sales of Qualified Capital Stock of Borrower to Affiliates of Borrower not
otherwise prohibited by the Loan Documents and the granting of registration and other
customary rights in connection therewith; and

     (g) any transaction with an Affiliate where the only consideration paid by any Loan
Party is Qualified Capital Stock of Borrower.

          SECTION 6.10 Financial Covenants.

          (a) Maximum Total Leverage Ratio. Permit the Total Leverage Ratio, as of the last day
of any Test Period in effect during any period in the table below, to exceed the ratio set forth
opposite such period in the table below:

	 	 	 
	Test Period	 	Leverage Ratio
	July 31, 2007

	 	4.50 to 1.0
	October 31, 2007

	 	4.50 to 1.0
	January 31, 2008

	 	4.25 to 1.0
	April 30, 2008

	 	4.00 to 1.0
	July 31, 2008

	 	3.75 to 1.0
	October 31, 2008

	 	3.50 to 1.0
	January 31, 2009

	 	3.50 to 1.0

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	Test Period	 	Leverage Ratio
	April 30, 2009

	 	3.50 to 1.0
	July 31, 2009

	 	3.50 to 1.0
	October 31, 2009

	 	3.00 to 1.0
	January 31, 2010

	 	3.00 to 1.0
	April 30, 2010

	 	3.00 to 1.0
	July 31, 2010

	 	3.00 to 1.0
	October 31, 2010

	 	2.50 to 1.0
	January 31, 2011

	 	2.50 to 1.0
	April 30, 2011

	 	2.50 to 1.0
	July 31, 2011

	 	2.50 to 1.0
	October 31, 2011

	 	2.50 to 1.0
	January 31, 2012

	 	2.50 to 1.0
	April 30, 2012

	 	2.50 to 1.0
	July 31, 2012

	 	2.50 to 1.0
	October 31, 2012

	 	2.50 to 1.0
	January 31, 2013

	 	2.50 to 1.0
	April 30, 2013 and the last day of each fiscal quarter
thereafter

	 	2.50 to 1.0

          (b) Minimum Fixed Charge Coverage Ratio. Permit the Consolidated Fixed Charge
Coverage Ratio, for any Test Period in effect during any period in the table set forth below, to be
less than the ratio set forth opposite such period in the table below:

	 	 	 
	 	 	Fixed Charge
	Test Period	 	Coverage Ratio
	July 31, 2007

	 	1.00 to 1.0
	October 31, 2007

	 	1.00 to 1.0
	January 31, 2008

	 	1.10 to 1.0
	April 30, 2008

	 	1.20 to 1.0
	July 31, 2008

	 	1.30 to 1.0
	October 31, 2008

	 	2.00 to 1.0
	January 31, 2009

	 	2.00 to 1.0
	April 30, 2009

	 	2.00 to 1.0
	July 31, 2009

	 	2.00 to 1.0

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	 	 	Fixed Charge
	Test Period	 	Coverage Ratio
	October 31, 2009

	 	3.00 to 1.0
	January 31, 2010

	 	3.00 to 1.0
	April 30, 2010

	 	3.00 to 1.0
	July 31, 2010

	 	3.00 to 1.0
	October 31, 2010

	 	3.50 to 1.0
	January 31, 2011

	 	3.50 to 1.0
	April 30, 2011

	 	3.50 to 1.0
	July 31, 2011

	 	3.50 to 1.0
	October 31, 2011

	 	3.50 to 1.0
	January 31, 2012

	 	3.50 to 1.0
	April 30, 2012

	 	3.50 to 1.0
	July 31, 2012

	 	3.50 to 1.0
	October 31, 2012

	 	3.50 to 1.0
	January 31, 2013

	 	3.50 to 1.0
	April 30, 2013 and the last day of each fiscal quarter
thereafter

	 	3.50 to 1.0

          (c) Limitation on Capital Expenditures. Permit the aggregate amount of Capital
Expenditures made in any period set forth below, to exceed the amount set forth opposite such
period below:

	 	 	 	 	 
	Period	 	Amount
	Fiscal year ending July 31, 2007

	 	$	10,800,000	 
	Fiscal year ending July 31, 2008

	 	$	13,700,000	 
	Fiscal year ending July 31, 2009

	 	$	16,000,000	 
	Fiscal year ending July 31, 2010

	 	$	15,700,000	 
	Fiscal year ending July 31, 2011

	 	$	13,500,000	 
	Fiscal year ending July 31, 2012 and each fiscal year
thereafter

	 	$	14,300,000	 

provided, however, that (x) if the aggregate amount of Capital Expenditures made in any fiscal year
shall be less than the maximum amount of Capital Expenditures permitted under this Section
6.10(c) for such fiscal year (before giving effect to any carryover), then an amount of such
shortfall not exceeding 50% of such maximum amount (without giving effect to clause (z) below) may
be added to the amount of Capital Expenditures permitted under this Section 6.10(c) for the
immediately succeeding (but not any other)

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fiscal year, (y) in determining whether any amount is available for carryover, the amount expended in
any fiscal year shall first be deemed to be from the amount allocated to such fiscal year (before
giving effect to any carryover) and (z) the amount set forth in the table above for any period (i)
may be increased by the amount of Net Cash Proceeds of Excluded Issuances designated for Capital
Expenditures for such period during such period and (ii) shall be exclusive of any Capital
Expenditures to the extent made with Permitted UK Datasite Buildout Indebtedness.

          SECTION 6.11 Prepayments of Other Indebtedness; Modifications of Organizational Documents
and Other Documents, etc. Directly or indirectly:

     (a) make any payment or prepayment of principal of, premium, if any, or interest on, or
redemption, purchase, retirement or defeasance (including in substance or legal defeasance),
sinking fund or similar payment with respect to Subordinated Indebtedness; provided that
Borrower may make regularly scheduled payments of interest on Permitted Subordinated
Indebtedness at the non-default rate of interest applicable to such Permitted Subordinated
Indebtedness;

     (b) amend or modify, or permit the amendment or modification of, any provision of any
Material Agreement in any manner that is adverse in any material respect to the interests of
the Lenders; or

     (c) terminate, amend or modify any of its Organizational Documents (including (x) by
the filing or modification of any certificate of designation and (y) any election to treat
any Pledged Securities (as defined in the Security Agreement) as a “security” under Section
8-103 of the UCC other than concurrently with the delivery of certificates representing such
Pledged Securities to the Collateral Agent) or any agreement to which it is a party with
respect to its Equity Interests (including any stockholders’ agreement), or enter into any
new agreement with respect to its Equity Interests, other than any such amendments or
modifications or such new agreements which are not adverse in any material respect to the
interests of the Lenders; provided that Borrower may issue such Equity Interests, so long as
such issuance is not prohibited by Section 6.13 or any other provision of this
Agreement, and may amend or modify its Organizational Documents to authorize any such Equity
Interests.

          SECTION 6.12 Limitation on Certain Restrictions on Subsidiaries. Directly or
indirectly, create or otherwise cause or suffer to exist or become effective any encumbrance or
restriction on the ability of any Subsidiary to (a) pay dividends or make any other distributions
on its capital stock or any other interest or participation in its profits owned by Borrower or any
Subsidiary, or pay any Indebtedness owed to Borrower or a Subsidiary, (b) make loans or advances to
Borrower or any Subsidiary or (c) transfer any of its properties to Borrower or any Subsidiary,
except for such encumbrances or restrictions existing under or by reason of (i) applicable
Requirements of Law; (ii) this Agreement and the other Loan Documents; (iii) the Loan Documents;
(iv) customary provisions restricting subletting or assignment of any lease governing a leasehold
interest of a Subsidiary; (v) customary provisions restricting assignment of any agreement entered
into by a Subsidiary in the ordinary course of business; (vi) any holder of a Lien permitted by
Section 6.02 restricting the transfer of the property subject thereto; (vii) customary
restrictions and conditions contained in any agreement relating to the sale of any property
permitted under Section 6.06 pending the consummation of such sale; (viii) any agreement in
effect at the time such Subsidiary becomes a Subsidiary of Borrower, so long as such agreement was
not entered into in connection with or in contemplation of such person becoming a Subsidiary of
Borrower; (ix) without affecting the Loan Parties’ obligations under Section 5.11,
customary provisions in partnership agreements, limited liability company organizational governance
documents, asset sale and stock sale agreements and other

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similar agreements entered into in the ordinary course of business that restrict the transfer
of ownership interests in such partnership, limited liability company or similar person; (x)
restrictions on cash or other deposits or net worth imposed by suppliers or landlords under
contracts entered into in the ordinary course of business; (xi) any instrument governing
Indebtedness assumed in connection with any Permitted Acquisition, which encumbrance or restriction
is not applicable to any person, or the properties or assets of any person, other than the person
or the properties or assets of the person so acquired; (xii) in the case of any joint venture which
is not a Loan Party in respect of any matters referred to in clauses (b) and (c) above,
restrictions in such person’s Organizational Documents or pursuant to any joint venture agreement
or stockholders agreements solely to the extent of the Equity Interests of or property held in the
subject joint venture or other entity; or (xiii) any encumbrances or restrictions imposed by any
amendments or refinancings that are otherwise permitted by the Loan Documents of the contracts,
instruments or obligations referred to in clauses (iii) or (viii) above; provided that such
amendments or refinancings are no more materially restrictive with respect to such encumbrances and
restrictions than those prior to such amendment or refinancing.

          SECTION 6.13 Limitation on Issuance of Capital Stock. Solely with respect to any
Subsidiaries of Borrower, issue any Equity Interest (including by way of sales of treasury stock)
or any options or warrants to purchase, or securities convertible into, any Equity Interest, except
(i) for stock splits, stock dividends and additional issuances of Equity Interests which do not
decrease the percentage ownership of Borrower or any Subsidiaries in any class of the Equity
Interest of such Subsidiary; (ii) Subsidiaries of Borrower formed after the Original Closing Date
in accordance with Section 6.14 may issue Equity Interests to Borrower or the Subsidiary of
Borrower which is to own such Equity Interests; and (iii) any Foreign Subsidiary may issue shares
of capital stock to any person (to the extent required by applicable law) in order to qualify such
person as a director of such Foreign Subsidiary. All Equity Interests issued in accordance with
this Section 6.13(b) shall, to the extent required by Sections 5.11 and
5.12 or any Security Agreement or if such Equity Interests are issued by Borrower, be
delivered to the Collateral Agent for pledge pursuant to the applicable Security Agreement.

          SECTION 6.14 Limitation on Creation of Subsidiaries. Establish, create or acquire any
additional Subsidiaries without the prior written consent of the Required Lenders; provided that,
without such consent, Borrower may (i) establish or create one or more Wholly Owned Subsidiaries of
Borrower, (ii) establish, create or acquire one or more Subsidiaries in connection with an
Investment made pursuant to Section 6.04 or (iii) acquire one or more Subsidiaries in
connection with a Permitted Acquisition including, without limitation, the netASPx Acquisition, so
long as, in each case, Section 5.11(b) shall be complied with.

          SECTION 6.15 Business. Engage (directly or indirectly) in any business other than
those businesses in which Borrower and its Subsidiaries are engaged on the Original Closing Date as
described in the Confidential Information Memorandum (or, in the good faith judgment of the Board
of Directors, which are substantially related thereto or are reasonable extensions thereof).

          SECTION 6.16 Limitation on Accounting Changes. Make or permit any change in
accounting policies or reporting practices, without the consent of the Required Lenders, which
consent shall not be unreasonably withheld, except changes that are required by GAAP.

          SECTION 6.17 Fiscal Year. Change its fiscal year-end to a date other than July 31.

          SECTION 6.18 Lease Obligations. Create, incur, assume or suffer to exist any
obligations as lessee for the rental or hire of real or personal property of any kind under leases
or agreements
to lease having an original term of one year or more that would cause the direct and
contingent

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liabilities of Borrower and its Subsidiaries, on a consolidated basis, in respect of all
such obligations to exceed $10.0 million payable in any period of 12 consecutive months.

          SECTION 6.19 No Further Negative Pledge. Enter into any agreement, instrument, deed
or lease which prohibits or limits the ability of any Loan Party to create, incur, assume or suffer
to exist any Lien upon any of their respective properties or revenues, whether owned as of the
Original Closing Date or thereafter acquired, or which requires the grant of any security for an
obligation if security is granted for another obligation, except the following: (1) this Agreement
and the other Loan Documents; (2) covenants in documents creating Liens permitted by Section
6.02 prohibiting further Liens on the properties encumbered thereby; (3) any other agreement
that does not restrict in any manner (directly or indirectly) Liens created pursuant to the Loan
Documents on any Collateral securing the Secured Obligations and does not require the direct or
indirect granting of any Lien securing any Indebtedness or other obligation by virtue of the
granting of Liens on or pledge of property of any Loan Party to secure the Secured Obligations; and
(4) any prohibition or limitation that (a) exists pursuant to applicable Requirements of Law, (b)
consists of customary restrictions and conditions contained in any agreement relating to the sale
of any property permitted under Section 6.06 pending the consummation of such sale, (c)
restricts subletting or assignment of leasehold interests contained in any Lease governing a
leasehold interest of Borrower or a Subsidiary, (d) exists in any agreement in effect at the time
such Subsidiary becomes a Subsidiary of Borrower, so long as such agreement was not entered into in
contemplation of such person becoming a Subsidiary or (e) is imposed by any amendments or
refinancings that are otherwise permitted by the Loan Documents of the contracts, instruments or
obligations referred to in clause (3) or (5)(d); provided that such amendments and refinancings are
no more materially restrictive with respect to such prohibitions and limitations than those prior
to such amendment or refinancing.

          SECTION 6.20 Anti-Terrorism Law; Anti-Money Laundering.

          (a) Directly or indirectly, (i) knowingly conduct any business or engage in making or
receiving any contribution of funds, goods or services to or for the benefit of any person
described in Section 3.21, (ii) knowingly deal in, or otherwise engage in any transaction
relating to, any property or interests in property blocked pursuant to the Executive Order or any
other Anti-Terrorism Law, or (iii) knowingly engage in or conspire to engage in any transaction
that evades or avoids, or has the purpose of evading or avoiding, or attempts to violate, any of
the prohibitions set forth in any Anti-Terrorism Law (and the Loan Parties shall deliver to the
Lenders any certification or other evidence requested from time to time by any Lender in its
reasonable discretion, confirming the Loan Parties’ compliance with this Section 6.20).

          (b) Cause or permit any of the funds of such Loan Party that are used to repay the Loans to be
derived from any unlawful activity with the result that the making of the Loans would be in
violation of any Requirement of Law.

          SECTION 6.21 Embargoed Person. Cause or permit (a) any of the funds or properties of
the Loan Parties that are used to repay the Loans to constitute property of, or be beneficially
owned directly or indirectly by, any person subject to sanctions or trade restrictions under United
States law (“Embargoed Person” or “Embargoed Persons”) that is identified on (1) the “List of
Specially Designated Nationals and Blocked Persons” maintained by OFAC and/or on any other similar
list maintained by OFAC pursuant to any authorizing statute including, but not limited to, the
International Emergency Economic Powers Act, 50 U.S.C. §§ 1701 et seq., The Trading with the Enemy
Act, 50 U.S.C. App. 1 et seq., and any Executive Order or Requirement of Law promulgated
thereunder, with the result

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that the investment in the Loan Parties (whether directly or indirectly) is prohibited by a
Requirement of Law, or the Loans made by the Lenders would be in violation of a Requirement of Law,
or (2) the Executive Order, any related enabling legislation or any other similar Executive Orders
or (b) any Embargoed Person to have any direct or indirect interest, of any nature whatsoever in
the Loan Parties, with the result that the investment in the Loan Parties (whether directly or
indirectly) is prohibited by a Requirement of Law or the Loans are in violation of a Requirement of
Law.

ARTICLE VII

GUARANTEE

          SECTION 7.01 The Guarantee. The Guarantors hereby jointly and severally guarantee, as
a primary obligor and not as a surety to each Secured Party and their respective successors and
assigns, the prompt payment in full when due (whether at stated maturity, by required prepayment,
declaration, demand, by acceleration or otherwise) of the principal of and interest (including any
interest, fees, costs or charges that would accrue but for the provisions of the Title 11 of the
United States Code after any bankruptcy or insolvency petition under Title 11 of the United States
Code) on the Loans made by the Lenders to, and the Notes held by each Lender of, Borrower, and all
other Secured Obligations from time to time owing to the Secured Parties by any Loan Party under
any Loan Document or any Hedging Agreement or Treasury Services Agreement entered into with a
counterparty that is a Secured Party, in each case strictly in accordance with the terms thereof
(such obligations being herein collectively called the “Guaranteed Obligations”). The Guarantors
hereby jointly and severally agree that if Borrower or other Guarantor(s) shall fail to pay in full
when due (whether at stated maturity, by acceleration or otherwise) any of the Guaranteed
Obligations, the Guarantors will promptly pay the same in cash, without any demand or notice
whatsoever, and that in the case of any extension of time of payment or renewal of any of the
Guaranteed Obligations, the same will be promptly paid in full when due (whether at extended
maturity, by acceleration or otherwise) in accordance with the terms of such extension or renewal.

          SECTION 7.02 Obligations Unconditional. The obligations of the Guarantors under
Section 7.01 shall constitute a guaranty of payment and to the fullest extent permitted by
applicable Requirements of Law, are absolute, irrevocable and unconditional, joint and several,
irrespective of the value, genuineness, validity, regularity or enforceability of the Guaranteed
Obligations of Borrower under this Agreement, the Notes, if any, or any other agreement or
instrument referred to herein or therein, or any substitution, release or exchange of any other
guarantee of or security for any of the Guaranteed Obligations, and, irrespective of any other
circumstance whatsoever that might otherwise constitute a legal or equitable discharge or defense
of a surety or Guarantor (except for payment in full). Without limiting the generality of the
foregoing, it is agreed that the occurrence of any one or more of the following shall not alter or
impair the liability of the Guarantors hereunder which shall remain absolute, irrevocable and
unconditional under any and all circumstances as described above:

     (i) at any time or from time to time, without notice to the Guarantors, the time for
any performance of or compliance with any of the Guaranteed Obligations shall be extended,
or such performance or compliance shall be waived;

     (ii) any of the acts mentioned in any of the provisions of this Agreement or the Notes,
if any, or any other agreement or instrument referred to herein or therein shall be done or
omitted;

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     (iii) the maturity of any of the Guaranteed Obligations shall be accelerated, or any of
the Guaranteed Obligations shall be amended in any respect, or any right under the Loan
Documents or any other agreement or instrument referred to herein or therein shall be
amended or waived in any respect or any other guarantee of any of the Guaranteed Obligations
or any security therefor shall be released or exchanged in whole or in part or otherwise
dealt with;

     (iv) any Lien or security interest granted to, or in favor of, Issuing Bank or any
Lender or Agent as security for any of the Guaranteed Obligations shall fail to be
perfected; or

     (v) the release of any other Guarantor pursuant to Section 7.09.

          The Guarantors hereby expressly waive diligence, presentment, demand of payment, protest and
all notices whatsoever, and any requirement that any Secured Party exhaust any right, power or
remedy or proceed against Borrower under this Agreement or the Notes, if any, or any other
agreement or instrument referred to herein or therein, or against any other person under any other
guarantee of, or security for, any of the Guaranteed Obligations. The Guarantors waive any and all
notice of the creation, renewal, extension, waiver, termination or accrual of any of the Guaranteed
Obligations and notice of or proof of reliance by any Secured Party upon this Guarantee or
acceptance of this Guarantee, and the Guaranteed Obligations, and any of them, shall conclusively
be deemed to have been created, contracted or incurred in reliance upon this Guarantee, and all
dealings between Borrower and the Secured Parties shall likewise be conclusively presumed to have
been had or consummated in reliance upon this Guarantee. This Guarantee shall be construed as a
continuing, absolute, irrevocable and unconditional guarantee of payment without regard to any
right of offset with respect to the Guaranteed Obligations at any time or from time to time held by
Secured Parties, and the obligations and liabilities of the Guarantors hereunder shall not be
conditioned or contingent upon the pursuit by the Secured Parties or any other person at any time
of any right or remedy against Borrower or against any other person which may be or become liable
in respect of all or any part of the Guaranteed Obligations or against any collateral security or
guarantee therefor or right of offset with respect thereto. This Guarantee shall remain in full
force and effect and be binding in accordance with and to the extent of its terms upon the
Guarantors and the successors and assigns thereof, and shall inure to the benefit of the Lenders,
and their respective successors and assigns, notwithstanding that from time to time during the term
of this Agreement there may be no Guaranteed Obligations outstanding.

          SECTION 7.03 Reinstatement. The obligations of the Guarantors under this Article
VII shall be automatically reinstated if and to the extent that for any reason any payment by
or on behalf of Borrower or other Loan Party in respect of the Guaranteed Obligations is rescinded
or must be otherwise restored by any holder of any of the Guaranteed Obligations, whether as a
result of any proceedings in bankruptcy or reorganization or otherwise.

          SECTION 7.04 Subrogation; Subordination. Each Guarantor hereby agrees that until the
indefeasible payment and satisfaction in full in cash of all Guaranteed Obligations and the
expiration and termination of the Commitments of the Lenders under this Agreement it shall waive
any claim and shall not exercise any right or remedy, direct or indirect, arising by reason of any
performance by it of its guarantee in Section 7.01, whether by subrogation or otherwise,
against Borrower or any other Guarantor of any of the Guaranteed Obligations or any security for
any of the Guaranteed Obligations. Any Indebtedness of any Loan Party permitted pursuant to
Section 6.01(d) shall be subordinated to such Loan Party’s Secured Obligations in the
manner set forth in the Intercompany Note evidencing such Indebtedness.

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          SECTION 7.05 Remedies. The Guarantors jointly and severally agree that, as between
the Guarantors and the Lenders, the obligations of Borrower under this Agreement and the Notes, if
any, may be declared to be forthwith due and payable as provided in Section 8.01 (and shall
be deemed to have become automatically due and payable in the circumstances provided in Section
8.01) for purposes of Section 7.01, notwithstanding any stay, injunction or other
prohibition preventing such declaration (or such obligations from becoming automatically due and
payable) as against Borrower and that, in the event of such declaration (or such obligations being
deemed to have become automatically due and payable), such obligations (whether or not due and
payable by Borrower) shall forthwith become due and payable by the Guarantors for purposes of
Section 7.01.

          SECTION 7.06 Instrument for the Payment of Money. Each Guarantor hereby acknowledges
that the guarantee in this Article VII constitutes an instrument for the payment of money,
and consents and agrees that any Lender or Agent, at its sole option, in the event of a dispute by
such Guarantor in the payment of any moneys due hereunder, shall have the right to bring a
motion-action under New York CPLR Section 3213.

          SECTION 7.07 Continuing Guarantee. The guarantee in this Article VII is a
continuing guarantee of payment, and shall apply to all Guaranteed Obligations whenever arising.

          SECTION 7.08 General Limitation on Guarantee Obligations. In any action or proceeding
involving any state corporate limited partnership or limited liability company law, or any
applicable state, federal or foreign bankruptcy, insolvency, reorganization or other law affecting
the rights of creditors generally, if the obligations of any Guarantor under Section 7.01
would otherwise be held or determined to be void, voidable, invalid or unenforceable, or
subordinated to the claims of any other creditors, on account of the amount of its liability under
Section 7.01, then, notwithstanding any other provision to the contrary, the amount of such
liability shall, without any further action by such Guarantor, any Loan Party or any other person,
be automatically limited and reduced to the highest amount (after giving effect to the right of
contribution established in Section 7.10) that is valid and enforceable and not
subordinated to the claims of other creditors as determined in such action or proceeding.

          SECTION 7.09 Release of Guarantors. If, in compliance with the terms and provisions
of the Loan Documents, all or substantially all of the Equity Interests or property of any
Guarantor are sold or otherwise transferred (a “Transferred Guarantor”) to a person or persons,
none of which is Borrower or a Subsidiary, such Transferred Guarantor shall, upon the consummation
of such sale or transfer, be automatically released from its obligations under this Agreement
(including under Section 10.03 hereof) and its obligations to pledge and grant any
Collateral owned by it pursuant to any Security Document and, in the case of a sale of all or
substantially all of the Equity Interests of the Transferred Guarantor, the pledge of such Equity
Interests to the Collateral Agent pursuant to the Security Agreements shall be automatically
released, and, so long as Borrower shall have provided the Agents such certifications or documents
as any Agent shall reasonably request, the Collateral Agent shall take such actions as are
necessary to effect each release described in this Section 7.09 in accordance with the
relevant provisions of the Security Documents, so long as Borrower shall have provided the Agents
such certifications or documents as any Agent shall reasonably request in order to demonstrate
compliance with this Agreement.

          SECTION 7.10 Right of Contribution. Each Subsidiary Guarantor hereby agrees that to
the extent that a Subsidiary Guarantor shall have paid more than its proportionate share of any
payment made hereunder, such Subsidiary Guarantor shall be entitled to seek and receive
contribution from and against any other Subsidiary Guarantor hereunder which has not paid its
proportionate share of such payment. Each Subsidiary Guarantor’s right of contribution shall be
subject to the terms

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and conditions of Section 7.04. The provisions of this Section 7.10 shall in no
respect limit the obligations and liabilities of any Subsidiary Guarantor to the Administrative
Agent, the Issuing Bank, and the Lenders, and each Subsidiary Guarantor shall remain liable to the
Administrative Agent, the Issuing Bank, and the Lenders for the full amount guaranteed by such
Subsidiary Guarantor hereunder.

ARTICLE VIII

EVENTS OF DEFAULT

          SECTION 8.01 Events of Default. Upon the occurrence and during the continuance of the
following events (“Events of Default”):

     (a) default shall be made in the payment of any principal of any Loan or any
Reimbursement Obligation when and as the same shall become due and payable, whether at the
due date thereof (including a Term Loan Repayment Date) or at a date fixed for prepayment
(whether voluntary or mandatory) thereof or by acceleration thereof or otherwise;

     (b) default shall be made in the payment of any interest on any Loan or any Fee or any
other amount (other than an amount referred to in paragraph (a) above) due under any Loan
Document, when and as the same shall become due and payable, and such default shall continue
unremedied for a period of three Business Days;

     (c) any representation or warranty made or deemed made in or in connection with any
Loan Document or the borrowings or issuances of Letters of Credit hereunder, or any
representation, warranty, statement or information contained in any report, certificate,
financial statement or other instrument furnished in connection with or pursuant to any Loan
Document, shall prove to have been false or misleading in any material respect when so made,
deemed made or furnished;

     (d) default shall be made in the due observance or performance by any Company of any
covenant, condition or agreement contained in Section 5.02(a), 5.03(a) or
5.08 or in Article VI;

     (e) default shall be made in the due observance or performance by any Company of any
covenant, condition or agreement contained in any Loan Document (other than those specified
in paragraphs (a), (b) or (d) immediately above) and such default shall continue unremedied
or shall not be waived for a period of 30 days after written notice thereof from the
Administrative Agent or any Lender to Borrower;

     (f) any Company shall (i) fail to pay any principal or interest, regardless of amount,
due in respect of any Indebtedness (other than the Obligations), when and as the same shall
become due and payable beyond any applicable grace period, or (ii) fail to observe or
perform any other term, covenant, condition or agreement contained in any agreement or
instrument evidencing or governing any such Indebtedness if the effect of any failure
referred to in this clause (ii) is to cause, or to permit the holder or holders of such
Indebtedness or a trustee or other representative on its or their behalf (with or without
the giving of notice, the lapse of time or both) to cause, such Indebtedness to become due
prior to its stated maturity or become subject to a mandatory offer purchase by the obligor;
provided that it shall not constitute an Event of Default pursuant to this paragraph (f)
unless the aggregate amount of all such Indebtedness referred to in clauses (i)
and (ii) exceeds $500,000 at any one time (provided that, in the case of Hedging
Obligations, the

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amount counted for this purpose shall be the amount payable by all
Companies if such Hedging Obligations were terminated at such time);

     (g) an involuntary proceeding shall be commenced or an involuntary petition shall be
filed in a court of competent jurisdiction seeking (i) relief in respect of any Company, or
of a substantial part of the property of any Company, under Title 11 of the United States
Code, as now constituted or hereafter amended, or any other federal, state or foreign
bankruptcy, insolvency, receivership or similar law; (ii) the appointment of a receiver,
trustee, custodian, sequestrator, conservator or similar official for any Company or for a
substantial part of the property of any Company; or (iii) the winding-up or liquidation of
any Company; and such proceeding or petition shall continue undismissed for 60 days or an
order or decree approving or ordering any of the foregoing shall be entered;

     (h) any Company shall (i) voluntarily commence any proceeding or file any petition
seeking relief under Title 11 of the United States Code, as now constituted or hereafter
amended, or any other federal, state or foreign bankruptcy, insolvency, receivership or
similar law; (ii) consent to the institution of, or fail to contest in a timely and
appropriate manner, any proceeding or the filing of any petition described in clause (g)
above; (iii) apply for or consent to the appointment of a receiver, trustee, custodian,
sequestrator, conservator or similar official for any Company or for a substantial part of
the property of any Company; (iv) file an answer admitting the material allegations of a
petition filed against it in any such proceeding; (v) make a general assignment for the
benefit of creditors; (vi) become unable, admit in writing its inability or fail generally
to pay its debts as they become due; (vii) take any action for the purpose of effecting any
of the foregoing; or (viii) wind up or liquidate;

     (i) one or more judgments, orders or decrees for the payment of money in an aggregate
amount in excess of $500,000 shall be rendered against any Company or any combination
thereof and the same shall remain undischarged, unvacated or unbonded for a period of 30
consecutive days during which execution shall not be effectively stayed, or any action shall
be legally taken by a judgment creditor to levy upon properties of any Company to enforce
any such judgment;

     (j) one or more ERISA Events or noncompliance with respect to Foreign Plans shall have
occurred that, in the opinion of the Required Lenders, when taken together with all other
such ERISA Events and noncompliance with respect to Foreign Plans that have occurred, could
reasonably be expected to result in a Material Adverse Effect or in the imposition of a Lien
on any properties of a Company;

     (k) any security interest and Lien purported to be created by any Security Document
shall cease to be in full force and effect, or shall cease to give the Collateral Agent, for
the benefit of the Secured Parties, the Liens, rights, powers and privileges purported to be
created and granted under such Security Document (including a perfected first priority
security interest in and Lien on all of the Collateral thereunder (except as otherwise
expressly provided in such Security Document)) in favor of the Collateral Agent, or shall be
asserted by Borrower or any other Loan Party not to be a valid, perfected, first priority
(except as otherwise expressly provided in this Agreement or such Security Document)
security interest in or Lien on the Collateral covered thereby;

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     (l) any Loan Document or any material provisions thereof shall at any time and for any
reason be declared by a court of competent jurisdiction to be null and void, or a proceeding
shall be commenced by any Loan Party or any other person, or by any Governmental Authority,
seeking to establish the invalidity or unenforceability thereof (exclusive of questions of
interpretation of any provision thereof), or any Loan Party shall repudiate or deny any
portion of its liability or obligation for the Obligations;

     (m) there shall have occurred a Change in Control; or

     (n) any Company shall be prohibited or otherwise restrained from conducting the
business theretofore conducted by it in any manner that has or could reasonably be expected
to result in a Material Adverse Effect by virtue of any determination, ruling, decision,
decree or order of any court or Governmental Authority of competent jurisdiction;

then, and in every such event (other than an event with respect to Borrower described in paragraph
(g) or (h) above), and at any time thereafter during the continuance of such event, the
Administrative Agent may, and at the request of the Required Lenders shall, by notice to Borrower,
take either or both of the following actions, at the same or different times: (i) terminate
forthwith the Commitments and (ii) declare the Loans and Reimbursement Obligations then outstanding
to be forthwith due and payable in whole or in part, whereupon the principal of the Loans and
Reimbursement Obligations so declared to be due and payable, together with accrued interest thereon
and any unpaid accrued Fees and all other Obligations of Borrower accrued hereunder and under any
other Loan Document, shall become forthwith due and payable, without presentment, demand, protest
or any other notice of any kind, all of which are hereby expressly waived by Borrower and the
Guarantors, anything contained herein or in any other Loan Document to the contrary
notwithstanding; and in any event, with respect to Borrower described in paragraph (g) or (h)
above, the Commitments shall automatically terminate and the principal of the Loans and
Reimbursement Obligations then outstanding, together with accrued interest thereon and any unpaid
accrued Fees and all other Obligations of Borrower accrued hereunder and under any other Loan
Document, shall automatically become due and payable, without presentment, demand, protest or any
other notice of any kind, all of which are hereby expressly waived by Borrower and the Guarantors,
anything contained herein or in any other Loan Document to the contrary notwithstanding.

          SECTION 8.02 Rescission. If at any time after termination of the Commitments or
acceleration of the maturity of the Loans, Borrower shall pay all arrears of interest and all
payments on account of principal of the Loans and Reimbursement Obligations owing by it that shall
have become due otherwise than by acceleration (with interest on principal and, to the extent
permitted by law, on overdue interest, at the rates specified herein) and all Defaults (other than
non-payment of principal of and accrued interest on the Loans due and payable solely by virtue of
acceleration) shall be remedied or waived pursuant to Section 10.02, then upon the written
consent of the Required Lenders and written notice to Borrower, the termination of the Commitments
or the acceleration and their consequences may be rescinded and annulled; but such action shall not
affect any subsequent Default or impair any right or remedy consequent thereon. The provisions of
the preceding sentence are intended merely to bind the Lenders and the Issuing Bank to a decision
that may be made at the election of the Required Lenders, and such provisions are not intended to
benefit Borrower and do not give Borrower the right to require the Lenders to rescind or annul any
acceleration hereunder, even if the conditions set forth herein are met.

          SECTION 8.03 Application of Proceeds. The proceeds received by the Collateral Agent
in respect of any sale of, collection from or other realization upon all or any part of the
Collateral pursuant to the exercise by the Collateral Agent of its remedies shall be applied, in
full or in part, together

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with any other sums then held by the Collateral Agent pursuant to this Agreement, promptly by
the Collateral Agent as follows:

     (a) First, to the payment of all reasonable costs and expenses, fees, commissions and
taxes of such sale, collection or other realization including compensation to the Collateral
Agent and its agents and counsel, and all expenses, liabilities and advances made or
incurred by the Collateral Agent in connection therewith and all amounts for which the
Collateral Agent is entitled to indemnification pursuant to the provisions of any Loan
Document, together with interest on each such amount at the highest rate then in effect
under this Agreement from and after the date such amount is due, owing or unpaid until paid
in full;

     (b) Second, to the payment of all other reasonable costs and expenses of such sale,
collection or other realization including compensation to the other Secured Parties and
their agents and counsel and all costs, liabilities and advances made or incurred by the
other Secured Parties in connection therewith, together with interest on each such amount at
the highest rate then in effect under this Agreement from and after the date such amount is
due, owing or unpaid until paid in full;

     (c) Third, without duplication of amounts applied pursuant to clauses (a) and (b)
above, to the indefeasible payment in full in cash, pro rata, of interest and other amounts
constituting Obligations (other than principal, Reimbursement Obligations and obligations to
cash collateralize Letters of Credit) and any fees, premiums and scheduled periodic payments
due under Hedging Agreements or Treasury Services Agreements constituting Secured
Obligations and any interest accrued thereon, in each case equally and ratably in accordance
with the respective amounts thereof then due and owing;

     (d) Fourth, to the indefeasible payment in full in cash, pro rata, of principal amount
of the Obligations and any premium thereon (including Reimbursement Obligations and
obligations to cash collateralize Letters of Credit) and any breakage, termination or other
payments under Hedging Agreements and Treasury Services Agreements constituting Secured
Obligations and any interest accrued thereon; and

     (e) Fifth, the balance, if any, to the person lawfully entitled thereto (including the
applicable Loan Party or its successors or assigns) or as a court of competent jurisdiction
may direct.

          In the event that any such proceeds are insufficient to pay in full the items described in
clauses (a) through (e) of this Section 8.03, the Loan Parties shall remain liable, jointly
and severally, for any deficiency.

ARTICLE IX

THE ADMINISTRATIVE AGENT AND THE COLLATERAL AGENT

          SECTION 9.01 Appointment and Authority. Each of the Lenders and the Issuing Bank
hereby irrevocably appoints Canadian Imperial Bank of Commerce, acting through its New York agency,
to act on its behalf as the Administrative Agent and the Collateral Agent hereunder and under the
other Loan Documents and authorizes such Agents to take such actions on its behalf and to exercise
such powers as are delegated to such Agents by the terms hereof or thereof, together with such
actions and

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powers as are reasonably incidental thereto. The provisions of this Article are solely for
the benefit of the Administrative Agent, the Collateral Agent, the Lenders and the Issuing Bank,
and neither Borrower nor any other Loan Party shall have rights as a third party beneficiary of any
of such provisions.

          SECTION 9.02 Rights as a Lender. Each person serving as an Agent hereunder shall have
the same rights and powers in its capacity as a Lender as any other Lender and may exercise the
same as though it were not an Agent and the term “Lender” or “Lenders” shall, unless otherwise
expressly indicated or unless the context otherwise requires, include each person serving as an
Agent hereunder in its individual capacity. Such person and its Affiliates may accept deposits
from, lend money to, act as the financial advisor or in any other advisory capacity for and
generally engage in any kind of business with Borrower or any Subsidiary or other Affiliate thereof
as if such person were not an Agent hereunder and without any duty to account therefor to the
Lenders.

          SECTION 9.03 Exculpatory Provisions. No Agent shall have any duties or
obligations except those expressly set forth herein and in the other Loan Documents. Without
limiting the generality of the foregoing, no Agent:

     (i) shall be subject to any fiduciary or other implied duties, regardless of whether a
Default has occurred and is continuing;

     (ii) shall have any duty to take any discretionary action or exercise any discretionary
powers, except discretionary rights and powers expressly contemplated hereby or by the other
Loan Documents that such Agent is required to exercise as directed in writing by the
Required Lenders (or such other number or percentage of the Lenders as shall be expressly
provided for herein or in the other Loan Documents); provided that such Agent shall not be
required to take any action that, in its judgment or the judgment of its counsel, may expose
such Agent to liability or that is contrary to any Loan Document or applicable Requirements
of Law; and

     (iii) shall, except as expressly set forth herein and in the other Loan Documents, have
any duty to disclose, and shall not be liable for the failure to disclose, any information
relating to Borrower or any of its Affiliates that is communicated to or obtained by the
person serving as such Agent or any of its Affiliates in any capacity.

No Agent shall be liable for any action taken or not taken by it (x) with the consent or at the
request of the Required Lenders (or such other number or percentage of the Lenders as shall be
necessary, or as such Agent shall believe in good faith shall be necessary, under the circumstances
as provided in Section 10.02) or (y) in the absence of its own gross negligence or willful
misconduct. No Agent shall be deemed to have knowledge of any Default unless and until notice
describing such Default is given to such Agent by Borrower, a Lender or the Issuing Bank.

          No Agent shall be responsible for or have any duty to ascertain or inquire into (i) any
statement, warranty or representation made in or in connection with this Agreement or any other
Loan Document, (ii) the contents of any certificate, report or other document delivered hereunder
or thereunder or in connection herewith or therewith, (iii) the performance or observance of any of
the covenants, agreements or other terms or conditions set forth herein or therein or the
occurrence of any Default, (iv) the validity, enforceability, effectiveness or genuineness of this
Agreement, any other Loan Document or any other agreement, instrument or document or (v) the
satisfaction of any condition set forth in Article IV or elsewhere herein, other than to
confirm receipt of items expressly required to be delivered to such Agent. Without limiting the
generality of the foregoing, the use of the term “agent” in this

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Agreement with reference to the Administrative Agent or the Collateral Agent is not intended to
connote any fiduciary or other implied (or express) obligations arising under agency doctrine of
any applicable law. Instead, such term us used merely as a matter of market custom and is intended
to create or reflect only an administrative relationship between independent contracting parties.

          Each party to this Agreement acknowledges and agrees that the Administrative Agent will use an
outside service provider for the tracking of all UCC financing statements required to be filed
pursuant to the Loan Documents and notification to the Administrative Agent, of, among other
things, the upcoming lapse or expiration thereof, and that such service provider will be deemed to
be acting at the request and on behalf of Borrower and the other Loan Parties. No Agent shall be
liable for any action taken or not taken by such service provider.

          SECTION 9.04 Reliance by Agent. Each Agent shall be entitled to rely upon, and shall
not incur any liability for relying upon, any notice, request, certificate, consent, statement,
instrument, document or other writing (including any electronic message, Internet or intranet
website posting or other distribution) believed by it to be genuine and to have been signed, sent
or otherwise authenticated by the proper person. Each Agent also may rely upon any statement made
to it orally or by telephone and believed by it to have been made by the proper person, and shall
not incur any liability for relying thereon. In determining compliance with any condition
hereunder to the making of a Loan, or the issuance of a Letter of Credit, that by its terms must be
fulfilled to the satisfaction of a Lender or the Issuing Bank, the Administrative Agent may presume
that such condition is satisfactory to such Lender or the Issuing Bank unless the Administrative
Agent shall have received notice to the contrary from such Lender or the Issuing Bank prior to the
making of such Loan or the issuance of such Letter of Credit. Each Agent may consult with legal
counsel (who may be counsel for Borrower), independent accountants and other experts selected by
it, and shall not be liable for any action taken or not taken by it in accordance with the advice
of any such counsel, accountants or experts.

          SECTION 9.05 Delegation of Duties. Each Agent may perform any and all of its duties
and exercise its rights and powers hereunder or under any other Loan Document by or through, or
delegate any and all such rights and powers to, any one or more sub-agents appointed by such Agent.
Each Agent and any such sub-agent may perform any and all of its duties and exercise its rights and
powers by or through their respective Related Parties. The exculpatory provisions of this Article
shall apply to any such sub-agent and to the Related Parties of each Agent and any such sub-agent,
and shall apply to their respective activities in connection with the syndication of the credit
facilities provided for herein as well as activities as Agent.

          SECTION 9.06 Resignation of Agent. Each Agent may at any time give notice of its
resignation to the Lenders, the Issuing Bank and Borrower. Upon receipt of any such notice of
resignation, the Required Lenders shall have the right, in consultation with Borrower, to appoint a
successor, which shall be a bank with an office in the United States, or an Affiliate of any such
bank with an office in the United States. If no such successor shall have been so appointed by the
Required Lenders and shall have accepted such appointment within 30 days after the retiring Agent
gives notice of its resignation, then the retiring Agent may on behalf of the Lenders and the
Issuing Bank, appoint a successor Agent meeting the qualifications set forth above provided that if
the Agent shall notify Borrower and the Lenders that no qualifying person has accepted such
appointment, then such resignation shall nonetheless become effective in accordance with such
notice and (1) the retiring Agent shall be discharged from its duties and obligations hereunder and
under the other Loan Documents (except that in the case of any collateral security held by the
Collateral Agent on behalf of the Lenders or the Issuing Bank under any of the Loan Documents, the
retiring Collateral Agent shall continue to hold such collateral security as nominee

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until such time as a successor Collateral Agent is appointed) and (2) all payments,
communications and determinations provided to be made by, to or through an Agent shall instead be
made by or to each Lender and the Issuing Bank directly, until such time as the Required Lenders
appoint a successor Agent as provided for above in this paragraph. Upon the acceptance of a
successor’s appointment as Agent hereunder, such successor shall succeed to and become vested with
all of the rights, powers, privileges and duties of the retiring (or retired) Agent, and the
retiring Agent shall be discharged from all of its duties and obligations hereunder or under the
other Loan Documents (if not already discharged therefrom as provided above in this paragraph).
The fees payable by Borrower to a successor Agent shall be the same as those payable to its
predecessor unless otherwise agreed between Borrower and such successor. After the retiring
Agent’s resignation hereunder and under the other Loan Documents, the provisions of this
Article IX and Section 10.03 shall continue in effect for the benefit of such
retiring Agent, its sub-agents and their respective Related Parties in respect of any actions taken
or omitted to be taken by any of them while the retiring Agent was acting as Agent.

          SECTION 9.07 Non-Reliance on Agent and Other Lenders. Each Lender and the Issuing
Bank acknowledges that it has, independently and without reliance upon any Agent or any other
Lender and based on such documents and information as it has deemed appropriate, made its own
credit analysis and decision to enter into this Agreement. Each Lender further represents and
warrants that it has reviewed the Confidential Information Memorandum and each other document made
available to it on the Platform in connection with this Agreement and has acknowledged and accepted
the terms and conditions applicable to the recipients thereof. Each Lender and the Issuing Bank
also acknowledges that it will, independently and without reliance upon any Agent or any other
Lender and based on such documents and information as it shall from time to time deem appropriate,
continue to make its own decisions in taking or not taking action under or based upon this
Agreement, any other Loan Document or any related agreement or any document furnished hereunder or
thereunder.

          SECTION 9.08 No Other Duties, etc. Anything herein to the contrary notwithstanding,
none of the Bookrunner, Sole Lead Arranger, Syndication Agent or Documentation Agent listed on the
cover page hereof shall have any powers, duties or responsibilities under this Agreement or any of
the other Loan Documents, except in its capacity, as applicable, as the Administrative Agent, the
Collateral Agent, a Lender or the Issuing Bank hereunder.

ARTICLE X

MISCELLANEOUS

          SECTION 10.01 Notices.

          (a) Generally. Except in the case of notices and other communications expressly
permitted to be given by telephone (and except as provided in paragraph (b) below), all notices and
other communications provided for herein shall be in writing and shall be delivered by hand or
overnight courier service, mailed by certified or registered mail or sent by telecopier as follows:

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	 	(i)
	 	if to any Loan Party, to Borrower at:
	 
	 	 	 	 
	 

	 	 	 	c/o NaviSite, Inc.
	 

	 	 	 	400 Minuteman Road
	 

	 	 	 	Andover, Massachusetts 01810
	 

	 	 	 	Attention: James W. Pluntze
	 

	 	 	 	Telecopier No.: (978) 946-7803
	 
	 	 	 	 
	 

	 	 	 	with a copy to:
	 
	 	 	 	 
	 

	 	 	 	c/o NaviSite, Inc.
	 

	 	 	 	20 East 66th Street
	 

	 	 	 	New York, New York 10021
	 

	 	 	 	Attention: Arthur Becker, Chief Executive Officer
	 

	 	 	 	Telecopier No.: (212) 396-2388
	 
	 	 	 	 
	 

	 	 	 	and
	 
	 	 	 	 
	 

	 	 	 	BRL Law Group LLC
	 

	 	 	 	31 St. James Ave., Suite 850
	 

	 	 	 	Boston, Massachusetts 02116
	 

	 	 	 	Attention: Thomas B. Rosedale
	 

	 	 	 	Telecopier No.: (617) 399-6930
	 
	 	 	 	 
	 

	 	(ii)
	 	if to the Administrative Agent, the Collateral Agent or Issuing Bank, to it at:
	 
	 	 	 	 
	 

	 	 	 	Agency Services
	 

	 	 	 	300 Madison Avenue
	 

	 	 	 	New York, New York 10017
	 

	 	 	 	Attention: Christine Aharonian
	 

	 	 	 	Telecopier No.: (212) 856-3763
	 

	 	 	 	Email: Christine.Aharonian@us.cibc.com
	 
	 	 	 	 
	 

	 	 	 	and

          (iii) if to a Lender, to it at its address (or telecopier number) set forth in its
Administrative Questionnaire.

Notices sent by hand or overnight courier service, or mailed by certified or registered mail, shall
be deemed to have been given when received; notices sent by telecopier shall be deemed to have been
given when sent (except that, if not given during normal business hours for the recipient, shall be
deemed to have been given at the opening of business on the next business day for the recipient).
Notices delivered through electronic communications to the extent provided in paragraph (b) below,
shall be effective as provided in said paragraph (b).

          (b) Electronic Communications. Notices and other communications to the Lenders and
the Issuing Bank hereunder may (subject to Section 10.01(d)) be delivered or furnished by
electronic communication (including e-mail and Internet or intranet websites) pursuant to
procedures approved by the Administrative Agent; provided that the foregoing shall not apply to
notices to any Lender or the Issuing Bank pursuant to Article II if such Lender or the
Issuing Bank, as applicable, has notified the

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Administrative Agent that it is incapable of receiving notices under such Article by electronic
communication. The Administrative Agent, the Collateral Agent or Borrower may, in its discretion,
agree to accept notices and other communications to it hereunder by electronic communications
pursuant to procedures approved by it (including as set forth in Section 10.01(d));
provided that approval of such procedures may be limited to particular notices or communications.

          Unless the Administrative Agent otherwise prescribes, (i) notices and other communications
sent to an e-mail address shall be deemed received upon the sender’s receipt of an acknowledgement
from the intended recipient (such as by the “return receipt requested” function, as available,
return e-mail or other written acknowledgement); provided that if such notice or other
communication is not sent during the normal business hours of the recipient, such notice or
communication shall be deemed to have been sent at the opening of business on the next business day
for the recipient, and (ii) notices or communications posted to an Internet or intranet website
shall be deemed received upon the deemed receipt by the intended recipient at its e-mail address as
described in the foregoing clause (i) of notification that such notice or communication is
available and identifying the website address therefor.

          (c) Change of Address, Etc. Any party hereto may change its address or telecopier
number for notices and other communications hereunder by notice to the other parties hereto.

          (d) Posting. Each Loan Party hereby agrees that it will provide to the
Administrative Agent all information, documents and other materials that it is obligated to furnish
to the Administrative Agent pursuant to this Agreement and any other Loan Document, including all
notices, requests, financial statements, financial and other reports, certificates and other
information materials, but excluding any such communication that (i) relates to a request for a
new, or a conversion of an existing, Borrowing or other extension of credit (including any election
of an interest rate or interest period relating thereto), (ii) relates to the payment of any
principal or other amount due under this Agreement prior to the scheduled date therefor, (iii)
provides notice of any Default under this Agreement or (iv) is required to be delivered to satisfy
any condition precedent to the effectiveness of this Agreement and/or any borrowing or other
extension of credit hereunder (all such non-excluded communications, collectively, the
“Communications”), by transmitting the Communications in an electronic/soft medium in a format
reasonably acceptable to the Administrative Agent or at such other e-mail address(es) provided to
Borrower from time to time or in such other form, including hard copy delivery thereof, as the
Administrative Agent shall require. In addition, each Loan Party agrees to continue to provide the
Communications to the Administrative Agent in the manner specified in this Agreement or any other
Loan Document or in such other form, including hard copy delivery thereof, as the Administrative
Agent shall require. Nothing in this Section 10.01 shall prejudice the right of the
Agents, any Lender or any Loan Party to give any notice or other communication pursuant to this
Agreement or any other Loan Document in any other manner specified in this Agreement or any other
Loan Document or as any such Agent shall require.

          To the extent consented to by the Administrative Agent in writing from time to time,
Administrative Agent agrees that receipt of the Communications by the Administrative Agent at its
e-mail address(es) set forth above shall constitute effective delivery of the Communications to the
Administrative Agent for purposes of the Loan Documents; provided that Borrower shall also deliver
to the Administrative Agent an executed original of each Compliance Certificate required to be
delivered hereunder.

          Each Loan Party further agrees that Administrative Agent may make the Communications available
to the Lenders by posting the Communications on IntraLinks or a substantially similar electronic
transmission system (the “Platform”). The Platform is provided “as is” and “as available.” The
Agents do not warrant the accuracy or completeness of the Communications, or the adequacy of the

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Platform and expressly disclaim liability for errors or omissions in the communications. No
warranty of any kind, express, implied or statutory, including, without limitation, any warranty of
merchantability, fitness for a particular purpose, non-infringement of third party rights or
freedom from viruses or other code defects, is made by any Agent in connection with the
Communications or the Platform. In no event shall the Administrative Agent or any of its Related
Parties have any liability to the Loan Parties, any Lender or any other person for damages of any
kind, including direct or indirect, special, incidental or consequential damages, losses or
expenses (whether in tort, contract or otherwise) arising out of any Loan Party’s or the
Administrative Agent’s transmission of communications through the Internet, except to the extent
the liability of such person is found in a final nonappealable judgment by a court of competent
jurisdiction to have resulted from such person’s gross negligence or willful misconduct.

          SECTION 10.02 Waivers; Amendment.

          (a) Generally. No failure or delay by any Agent, the Issuing Bank or any Lender in
exercising any right or power hereunder or under any other Loan Document shall operate as a waiver
thereof, nor shall any single or partial exercise of any such right or power, or any abandonment or
discontinuance of steps to enforce such a right or power, preclude any other or further exercise
thereof or the exercise of any other right or power. The rights and remedies of each Agent, the
Issuing Bank and the Lenders hereunder and under the other Loan Documents are cumulative and are
not exclusive of any rights or remedies that they would otherwise have. No waiver of any provision
of any Loan Document or consent to any departure by any Loan Party therefrom shall in any event be
effective unless the same shall be permitted by this Section 10.02, and then such waiver or
consent shall be effective only in the specific instance and for the purpose for which given.
Without limiting the generality of the foregoing, the making of a Loan or issuance of a Letter of
Credit shall not be construed as a waiver of any Default, regardless of whether any Agent, any
Lender or the Issuing Bank may have had notice or knowledge of such Default at the time. No notice
or demand on Borrower in any case shall entitle Borrower to any other or further notice or demand
in similar or other circumstances.

          (b) Required Consents. Subject to Sections 10.02(c), (d), neither
this Agreement nor any other Loan Document nor any provision hereof or thereof may be waived,
amended, supplemented or modified except, in the case of this Agreement, pursuant to an agreement
or agreements in writing entered into by Borrower and the Administrative Agent or, in the case of
any other Loan Document, pursuant to an agreement or agreements in writing entered into by the
Administrative Agent, the Collateral Agent (in the case of any Security Document) and the Loan
Party or Loan Parties that are party thereto, in each case with the written consent of the Required
Lenders; provided that no such agreement shall be effective if the effect thereof would:

     (i) increase the Commitment of any Lender without the written consent of such Lender
(it being understood that no amendment, modification, termination, waiver or consent with
respect to any condition precedent, covenant or Default shall constitute an increase in the
Commitment of any Lender);

     (ii) reduce the principal amount of any Loan or LC Disbursement or reduce the rate of
interest thereon (other than interest pursuant to Section 2.06(c)), or reduce any
Fees payable hereunder, or change the form or currency of payment of any Obligation, without
the written consent of each Lender directly affected thereby (it being understood that any
amendment or modification to the financial definitions in this Agreement shall not
constitute a reduction in the rate of interest for purposes of this clause (ii));

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     (iii) (A) change the scheduled final maturity of any Loan, or any scheduled date of
payment of or the installment otherwise due on the principal amount of any Term Loan under
Section 2.09, (B) postpone the date for payment of any Reimbursement Obligation or
any interest or fees payable hereunder, (C) change the amount of, waive or excuse any such
payment (other than waiver of any increase in the interest rate pursuant to Section
2.06(c)), or (D) postpone the scheduled date of expiration of any Commitment or any
Letter of Credit beyond the Revolving Maturity Date, in any case, without the written
consent of each Lender directly affected thereby;

     (iv) increase the maximum duration of Interest Periods hereunder, without the written
consent of each Lender directly affected thereby;

     (v) permit the assignment or delegation by Borrower of any of its rights or obligations
under any Loan Document, without the written consent of each Lender;

     (vi) release any material Subsidiary Guarantor from its Guarantee (except as expressly
provided in Article VII), or limit its liability in respect of such Guarantee,
without the written consent of each Lender;

     (vii) release all or a substantial portion of the Collateral from the Liens of the
Security Documents or alter the relative priorities of the Secured Obligations entitled to
the Liens of the Security Documents, in each case without the written consent of each Lender
(it being understood that additional Classes of Loans pursuant to Section 2.18 or
consented to by the Required Lenders may be equally and ratably secured by the Collateral
with the then existing Secured Obligations under the Security Documents);

     (viii) change Section 2.14(b), (c) or (d) in a manner that
would alter the pro rata sharing of payments or setoffs required thereby or any other
provision in a manner that would alter the pro rata allocation among the Lenders of Loan
disbursements, including the requirements of Sections 2.02(a) and 2.17(d),
without the written consent of each Lender directly affected thereby;

     (ix) change any provision of this Section 10.02(b) or Section 10.02(c)
or (d), without the written consent of each Lender directly affected thereby (except
for additional restrictions on amendments or waivers for the benefit of Lenders of
additional Classes of Loans pursuant to Section 2.18 or consented to by the Required
Lenders);

     (x) change the percentage set forth in the definition of “Required Lenders,” “Required
Class Lenders,” “Required Revolving Lenders” or any other provision of any Loan Document
(including this Section) specifying the number or percentage of Lenders (or Lenders of any
Class) required to waive, amend or modify any rights thereunder or make any determination or
grant any consent thereunder, without the written consent of each Lender (or each Lender of
such Class, as the case may be), other than to increase such percentage or number or to give
any additional Lender or group of Lenders such right to waive, amend or modify or make any
such determination or grant any such consent;

     (xi) change the application of prepayments as among or between Classes under
Section 2.10(h), without the written consent of the Required Class Lenders of each
Class that is being allocated a lesser prepayment as a result thereof (it being understood
that the Required Lenders may waive, in whole or in part, any prepayment so long as the
application, as between Classes, of

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any portion of such prepayment that is still required to be made is not changed and, if
additional Classes of Term Loans under this Agreement pursuant to Section 2.18 or
consented to by the Required Lenders are made, such new Term Loans may be included on a pro
rata basis in the various prepayments required pursuant to Section 2.10(h));

     (xii) change or waive the application of prepayments of Term Loans of any Class set
forth in Section 2.10(h) to the remaining scheduled amortization payments to be made
thereon under Section 2.09, without the written consent of the Required Class
Lenders of such Class;

     (xiii) subordinate the Obligations to any other obligation, without the written consent
of each Lender;

     (xiv) change or waive any provision of Article X as the same applies to any
Agent, or any other provision hereof as the same applies to the rights or obligations of any
Agent, in each case without the written consent of such Agent;

     (xv) change or waive any obligation of the Lenders relating to the issuance of or
purchase of participations in Letters of Credit, without the written consent of the
Administrative Agent and the Issuing Bank;

     (xvi) expressly change or waive any condition precedent in Section 4.02 to any
Revolving Borrowing without the written consent of the Required Revolving Lenders;

provided, further, that any waiver, amendment or modification prior to the completion of the
primary syndication of the Commitments and Loans (as determined by the Sole Lead Arranger) may not
be effected without the written consent of the Sole Lead Arranger.

          (c) Collateral. Without the consent of any other person, the applicable Loan Party or
Parties and the Administrative Agent and/or Collateral Agent may (in its or their respective sole
discretion, or shall, to the extent required by any Loan Document) enter into any amendment or
waiver of any Loan Document, or enter into any new agreement or instrument, to effect the granting,
perfection, protection, expansion or enhancement of any security interest in any Collateral or
additional property to become Collateral for the benefit of the Secured Parties, or as required by
local law to give effect to, or protect any security interest for the benefit of the Secured
Parties, in any property or so that the security interests therein comply with applicable
Requirements of Law.

          (d) Dissenting Lenders. If, in connection with any proposed change, waiver, discharge
or termination of the provisions of this Agreement as contemplated by Section 10.02(b), the
consent of the Required Lenders is obtained but the consent of one or more of such other Lenders
whose consent is required is not obtained, then Borrower shall have the right to replace all, but
not less than all, of such non-consenting Lender or Lenders (so long as all non-consenting Lenders
are so replaced) with one or more persons pursuant to Section 2.16 so long as at the time
of such replacement each such new Lender consents to the proposed change, waiver, discharge or
termination. Each Lender agrees that, if Borrower elects to replace such Lender in accordance with
this Section, it shall promptly execute and deliver to the Administrative Agent an Assignment and
Assumption to evidence such sale and purchase and shall deliver to the Administrative Agent any
Note (if Notes have been issued in respect of such Lender’s Loans) subject to such Assignment and
Assumption; provided that the failure of any such non-consenting Lender to execute an Assignment
and Assumption shall not render such sale and purchase (and the corresponding assignment) invalid
and such assignment shall be recorded in the Register.

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          SECTION 10.03 Expenses; Indemnity; Damage Waiver.

          (a) Costs and Expenses. Borrower shall pay (i) all reasonable out-of-pocket expenses
incurred by the Sole Lead Arranger, the Administrative Agent, the Collateral Agent and their
respective Affiliates (including, but not limited to, the fees, charges and disbursements of
counsel for the Sole Lead Arranger, the Administrative Agent and/or the Collateral Agent and
expenses incurred in connection with due diligence prior to the Effective Date and travel, courier,
reproductions, printing and delivery expense) in connection with the syndication of the credit
facilities provided for herein (including the obtaining and maintaining of CUSIP numbers for the
Loans), the preparation, negotiation, execution, delivery and administration of this Agreement and
the other Loan Documents, including any Collateral Audit, or any amendments, modifications or
waivers (including, without limitation, proposed amendments, proposed modifications and proposed
waivers) of the provisions hereof or thereof (whether or not the transactions contemplated hereby
or thereby shall be consummated), including in connection with post-closing searches to confirm
that security filings and recordations have been properly made and including any costs and expenses
of the service provider referred to in Section 9.03, (ii) all reasonable out-of-pocket
expenses incurred by the Issuing Bank in connection with the issuance, amendment, renewal or
extension of any Letter of Credit or any demand for payment thereunder, (iii) all out-of-pocket
expenses incurred by the Administrative Agent, the Collateral Agent, any Lender or the Issuing Bank
(including, but not limited to, the fees, charges and disbursements of any counsel for the
Administrative Agent, the Collateral Agent, any Lender or the Issuing Bank), in connection with (I)
the enforcement or protection of its rights (A) in connection with this Agreement and the other
Loan Documents, including its rights under this Section 10.03, or (B) in connection with
the Loans made or Letters of Credit issued hereunder, including all such out-of-pocket expenses
incurred during any workout, restructuring or negotiations in respect of such Loans or Letters of
Credit and (II) the exercise of its rights under Section 5.07(a) if at such time an Event of
Default shall have occurred and be continuing and (iv) all documentary and similar taxes and
charges in respect of the Loan Documents.

          (b) Indemnification by Borrower. Borrower shall indemnify the Sole Lead Arranger, the
Administrative Agent (and any sub-agent thereof), the Collateral Agent (and any sub-agent thereof)
each Lender and the Issuing Bank, and each Related Party of any of the foregoing persons (each such
person being called an “Indemnitee”) against, and hold each Indemnitee harmless from, any and all
losses, claims, damages, liabilities and related costs and expenses (including the fees, charges
and disbursements of any counsel for any Indemnitee) incurred by any Indemnitee or asserted against
any Indemnitee by any third party or by Borrower or any other Loan Party arising out of, in
connection with, or as a result of (i) the execution or delivery of this Agreement, any other Loan
Document, or any agreement or instrument contemplated hereby or thereby, the performance by the
parties hereto of their respective obligations hereunder or thereunder or the consummation of the
transactions contemplated hereby or thereby, (ii) any Loan or Letter of Credit or the use or
proposed use of the proceeds therefrom (including any refusal by the Issuing Bank to honor a demand
for payment under a Letter of Credit if the documents presented in connection with such demand do
not strictly comply with the terms of such Letter of Credit), (iii) any actual or alleged presence
or Release or threatened Release of Hazardous Materials on, at, under or from any property owned,
leased or operated by any Company at any time, or any Environmental Claim related in any way to any
Company, or (iv) any actual or prospective claim, litigation, investigation or proceeding relating
to any of the foregoing, whether based on contract, tort or any other theory, whether brought by a
third party or by Borrower or any other Loan Party, and regardless of whether any Indemnitee is a
party thereto; provided that such indemnity shall not, as to any Indemnitee, be available to the
extent that such losses, claims, damages, liabilities or related expenses (x) are determined by a
court of competent jurisdiction by final and nonappealable judgment to have resulted from the gross
negligence or willful misconduct of such Indemnitee or (y) result from a claim brought by Borrower
or any other Loan Party

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against an Indemnitee for breach in bad faith of such Indemnitee’s obligations hereunder or
under any other Loan Document, if Borrower or such Loan Party has obtained a final and
nonappealable judgment in its favor on such claim as determined by a court of competent
jurisdiction.

          (c) Reimbursement by Lenders. To the extent that Borrower for any reason fails to
indefeasibly pay any amount required under paragraph (a) or (b) of this Section 10.03 to be
paid by it to the Administrative Agent (or any sub-agent thereof), the Collateral Agent, the
Issuing Bank, or any Related Party of any of the foregoing, each Lender severally agrees to pay to
the Administrative Agent (or any such sub-agent), the Collateral Agent (or any sub-agent thereof),
the Issuing Bank, or such Related Party, as the case may be, such Lender’s pro rata share
(determined as of the time that the applicable unreimbursed expense or indemnity payment is sought)
of such unpaid amount (such indemnity shall be effective whether or not the related losses, claims,
damages, liabilities and related expenses are incurred or asserted by any party hereto or any third
party); provided that the unreimbursed expense or indemnified loss, claim, damage, liability or
related expense, as the case may be, was incurred by or asserted against the Administrative Agent
(or any such sub-agent), the Collateral Agent (or any sub-agent thereof), the Issuing Bank in its
capacity as such, or against any Related Party of any of the foregoing acting for the
Administrative Agent (or any such sub-agent), the Collateral Agent (or any sub-agent thereof),
Issuing Bank in connection with such capacity. The obligations of the Lenders under this paragraph
(c) are subject to the provisions of Section 2.14. For purposes hereof, a Lender’s “pro
rata share” shall be determined based upon its share of the sum of the total Revolving Exposure,
outstanding Term Loans and unused Commitments at the time.

          (d) Waiver of Consequential Damages, Etc. To the fullest extent permitted by
applicable Requirements of Law, no Loan Party shall assert, and each Loan Party hereby waives, any
claim against any Indemnitee, on any theory of liability, for special, indirect, consequential or
punitive damages (as opposed to direct or actual damages) arising out of, in connection with, or as
a result of, this Agreement, any other Loan Document or any agreement or instrument contemplated
hereby, the transactions contemplated hereby or thereby, any Loan or Letter of Credit or the use of
the proceeds thereof. No Indemnitee referred to in paragraph (b) above shall be liable for any
damages arising from the use by unintended recipients of any information or other materials
distributed by it through telecommunications, electronic or other information transmission systems
in connection with this Agreement or the other Loan Documents or the transactions contemplated
hereby or thereby.

          (e) Payments. All amounts due under this Section shall be payable not later than 3
Business Days after demand therefor.

          SECTION 10.04 Successors and Assigns.

          (a) Successors and Assigns Generally. The provisions of this Agreement shall be
binding upon and inure to the benefit of the parties hereto and their respective successors and
assigns permitted hereby, except that Borrower may not assign or otherwise transfer any of its
rights or obligations hereunder without the prior written consent of each Lender and no Lender may
assign or otherwise transfer any of its rights or obligations hereunder except (i) to an Eligible
Assignee in accordance with the provisions of paragraph (b) of this Section 10.04, (ii) by
way of pledge or assignment of a security interest subject to the restrictions of paragraph (f) of
this Section 10.04 (and any other attempted assignment or transfer by any party hereto
shall be null and void). Nothing in this Agreement, expressed or implied, shall be construed to
confer upon any person (other than the parties hereto, their respective successors and assigns
permitted hereby, Participants to the extent provided in paragraph (d) of this Section and, to the

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extent expressly contemplated hereby, the Related parties of each of the Administrative Agent
and the Lenders) any legal or equitable right, remedy or claim under or by reason of this
Agreement.

          (b) Assignments by Lenders. Any Lender may at any time with written notice to the
Administrative Agent assign to one or more Eligible Assignees all or a portion of its rights and
obligations under this Agreement (including all or a portion of its Commitment and the Loans at the
time owing to it); provided that

     (i) except in the case of an assignment of the entire remaining amount of the assigning
Lender’s Commitment and the Loans at the time owing to it or in the case of an assignment to
a Lender or an Affiliate of a Lender or an Approved Fund with respect to a Lender, the
aggregate amount of the Commitment (which for this purpose includes Loans outstanding
thereunder) or, if the applicable Commitment is not then in effect, the principal
outstanding balance of the Loans of the assigning Lender subject to each such assignment
(determined as of the date the Assignment and Assumption with respect to such assignment is
delivered to the Administrative Agent or, if “Trade Date” is specified in the Assignment and
Assumption, as of the Trade Date) shall not be less than $1.0 million, unless each of the
Administrative Agent and, so long as no Event of Default has occurred and is continuing,
Borrower otherwise consents (each such consent not to be unreasonably withheld or delayed);

     (ii) each partial assignment shall be made as an assignment of a proportionate part of
all the assigning Lender’s rights and obligations under this Agreement with respect to the
Loan or the Commitment assigned;

     (iii) any assignment of a Revolving Commitment must be approved by the Administrative
Agent and the Issuing Lender unless the Person that is the proposed assignee is itself a
Lender with a Revolving Commitment (whether or not the proposed assignee would otherwise
qualify as an Eligible Assignee); and

     (iv) with respect to each assignment, the assigning Lender, the Eligible Assignee and
any Person whose consent is required by this Section 10.04 shall execute and deliver
to the Administrative Agent an Assignment and Assumption, together with a processing and
recordation fee of $3,500 (except in the case of an assignment to an Affiliate of the
assigning Lender or an Approved Fund of the assigning Lender, the processing and recordation
fee shall be $500), and the Eligible Assignee, if it shall not be a Lender, shall deliver to
the Administrative Agent an Administrative Questionnaire and an original tax form.

Subject to acceptance and recording thereof by the Administrative Agent pursuant to paragraph (c)
of this Section 10.04, from and after the effective date specified in each Assignment and
Assumption, the Eligible Assignee thereunder shall be a party to this Agreement and, to the extent
of the interest assigned by such Assignment and Assumption, have the rights and obligations of a
Lender under this Agreement, and the assigning Lender thereunder shall, to the extent of the
interest assigned by such Assignment and Assumption, be released from its obligations under this
Agreement (and, in the case of an Assignment and Assumption covering all of the assigning Lender’s
rights and obligations under this Agreement, such Lender shall cease to be a party hereto) but
shall continue to be entitled to the benefits of Sections 2.12, 2.13, 2.14,
2.15 and 10.03 with respect to facts and circumstances occurring prior to the
effective date of such assignment. Any assignment or transfer by a Lender of rights or obligations
under this Agreement that does not comply with this Section 10.04(b) shall be treated for purposes
of this Agreement as a sale

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by such Lender of a participation in such rights and obligations in accordance with paragraph (d)
of this Section 10.04.

          (c) Register. The Administrative Agent, acting solely for this purpose as an agent of
Borrower, shall maintain at one of its offices in New York a copy of each Assignment and Assumption
delivered to it and a register for the recordation of the names and addresses of the Lenders, and
the Commitments of, and principal amounts of the Loans and LC Disbursements owing to, each Lender
pursuant to the terms hereof from time to time (the “Register”). The entries in the Register shall
be conclusive, and Borrower, the Administrative Agent and the Lenders shall treat each person whose
name is recorded in the Register pursuant to the terms hereof as a Lender hereunder for all
purposes of this Agreement, notwithstanding notice to the contrary. The Register shall be
available for inspection by Borrower, at any reasonable time and from time to time upon reasonable
prior notice.

          (d) Participations. Any Lender may, at any time, sell participations to any person
(other than a natural person or Borrower or any of Borrower’s Affiliates or Subsidiaries) (each, a
“Participant”) in all or a portion of such Lender’s rights and/or obligations under this Agreement
(including all or a portion of its Commitment and/or the Loans owing to it); provided that (i) such
Lender’s obligations under this Agreement shall remain unchanged, (ii) such Lender shall remain
solely responsible to the other parties hereto for the performance of such obligations and (iii)
Borrower, the Administrative Agent and the other Lenders shall continue to deal solely and directly
with such Lender in connection with such Lender’s rights and obligations under this Agreement.

          Any agreement or instrument pursuant to which a Lender sells such a participation shall
provide that such Lender shall retain the sole right to enforce this Agreement and to approve any
amendment, modification or waiver of any provision of this Agreement; provided that such agreement
or instrument may provide that such Lender will not, without the consent of the Participant, agree
to any amendment, modification or waiver described in clause (i), (ii) or (iii) of the first
proviso to Section 10.02(b) that affects such Participant. Subject to paragraph (e) of
this Section, Borrower agrees that each Participant shall be entitled to the benefits of
Sections 2.12, 2.13, 2.14, 2.15 and 10.03 (subject to the
requirements of those Sections) to the same extent as if it were a Lender and had acquired its
interest by assignment pursuant to paragraph (b) of this Section. To the extent permitted by law,
each Participant also shall be entitled to the benefits of Section 10.08 as though it were
a Lender. Each Lender that sells a participation shall, acting solely for this purpose as a
non-fiduciary agent of Borrower, maintain a register on which it enters the name and address of
each Participant and the principal amount of each Participant’s interest in the Loans held by it
(the “Participant Register”). The entries in the Participant Register shall be conclusive, absent
manifest error, and such Lender shall treat each Person whose name is recorded in the Participant
Register as the owner of such Loan or other obligation hereunder as the owner thereof for all
purposes of this Agreement notwithstanding any notice to the contrary. Any such Participant
Register shall be available for inspection by the Administrative Agent at any reasonable time and
from time to time upon reasonable prior notice.

          (e) Limitations on Participant Rights. A Participant shall not be entitled to receive
any greater payment under Sections 2.12, 2.13, 2.14 or 2.15 than the
applicable Lender would have been entitled to receive with respect to the participation sold to
such Participant except to the extent that the entitlement to any greater payment results from any
change in Requirements of Law after the Participant becomes a Participant, unless the sale of the
participation to such Participant is made with Borrower’s prior written consent.

-116-

 

          (f) Certain Pledges. Any Lender may at any time (without any notice, consent or
processing and recordation fee required hereunder) pledge, grant a security interest in or make an
assignment of all or any portion of its rights under this Agreement to an Affiliate of such Lender
and/or to secure obligations of such Lender, including, without limitation, any pledge or
assignment to secure obligations to a Federal Reserve Bank (or any funding or financing source of
any Lender) and, in the case of any Lender that is a Fund, any pledge, security interest in or
assignment to any holders of obligations owed, or securities issued by, such Lender including to
any trustee for, or any other representative of, such holders; provided that no such pledge,
security interest or assignment shall release such Lender from any of its obligations hereunder or,
except in compliance with the provisions of Section 10.04(b), substitute any such pledgee or
assignee for such Lender as a party hereto.

          SECTION 10.05 Survival of Agreement. All covenants, agreements, representations and
warranties made by the Loan Parties in the Loan Documents and in the certificates or other
instruments delivered in connection with or pursuant to this Agreement or any other Loan Document
shall be considered to have been relied upon by the other parties hereto and shall survive the
execution and delivery of the Loan Documents and the making of any Loans and issuance of any
Letters of Credit, regardless of any investigation made by any such other party or on its behalf
and notwithstanding that the Agents, the Issuing Bank or any Lender may have had notice or
knowledge of any Default or incorrect representation or warranty at the time any credit is extended
hereunder, and shall continue in full force and effect as long as the principal of or any accrued
interest on any Loan or any fee or any other amount payable under this Agreement is outstanding and
unpaid or any Letter of Credit is outstanding and so long as the Commitments have not expired or
terminated. The provisions of Sections 2.12, 2.14, 2.15 and Article
X (other than Section 10.12) shall survive and remain in full force and effect
regardless of the consummation of the transactions contemplated hereby, the repayment of the Loans,
the payment of the Reimbursement Obligations, the expiration or termination of the Letters of
Credit and the Commitments or the termination of this Agreement or any provision hereof.

          SECTION 10.06 Counterparts; Integration; Effectiveness.

          (a) This Agreement may be executed in counterparts (and by different parties hereto in
different counterparts), each of which shall constitute an original, but all of which when taken
together shall constitute a single contract. This Agreement and the other Loan Documents, and any
separate letter agreements with respect to fees payable to the Administrative Agent, constitute the
entire contract among the parties relating to the subject matter hereof and supersede any and all
previous agreements and understandings, oral or written, relating to the subject matter hereof.
Except as provided in Section 4.01, this Agreement shall become effective when it shall
have been executed by the Administrative Agent and when the Administrative Agent shall have
received counterparts hereof that, when taken together, bear the signatures of each of the other
parties hereto. Delivery of an executed counterpart of a signature page of this Agreement by
telecopier shall be effective as delivery of a manually executed counterpart of this Agreement.

          (b) Electronic Execution of Assignments. The words “execution,” “signed,”
“signature,” and words of like import in any Assignment and Assumption shall be deemed to include
electronic signatures or the keeping of records in electronic form, each of which shall be of the
same legal effect, validity or enforceability as a manually executed signature or the use of a
paper-based recordkeeping system, as the case may be, to the extent and as provided for in any
applicable Requirement of Law, including the Federal Electronic Signatures in Global and National
Commerce Act, the New York State Electronic Signatures and Records Act, or any other similar state
laws based on the Uniform Electronic Transactions Act.

-117-

 

          SECTION 10.07 Severability. Any provision of this Agreement held to be invalid,
illegal or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the
extent of such invalidity, illegality or unenforceability without affecting the validity, legality
and enforceability of the remaining provisions hereof; and the invalidity of a particular provision
in a particular jurisdiction shall not invalidate such provision in any other jurisdiction.

          SECTION 10.08 Right of Setoff. If an Event of Default shall have occurred and be
continuing, each Lender, the Issuing Bank, and each of their respective Affiliates is hereby
authorized at any time and from time to time, to the fullest extent permitted by applicable
Requirements of Law, to set off and apply any and all deposits (general or special, time or demand,
provisional or final, in whatever currency) at any time held and other obligations (in whatever
currency) at any time owing by such Lender, the Issuing Bank or any such Affiliate to or for the
credit or the account of Borrower or any other Loan Party against any and all of the obligations of
Borrower or such Loan Party existing on the Original Closing Date or thereafter under this
Agreement (or the Original Credit Agreement, as applicable) or any other Loan Document to such
Lender or the Issuing Bank, irrespective of whether or not such Lender or the Issuing Bank shall
have made any demand under this Agreement or any other Loan Document and although such obligations
of Borrower or such Loan Party may be contingent or unmatured or are owed to a branch or office of
such Lender or the Issuing Bank different from the branch or office holding such deposit or
obligated on such indebtedness. The rights of each Lender, the Issuing Bank and their respective
Affiliates under this Section are in addition to other rights and remedies (including other rights
of setoff) that such Lender, the Issuing Bank or their respective Affiliates may have. Each Lender
and the Issuing Bank agrees to notify Borrower and the Administrative Agent promptly after any such
setoff and application; provided that the failure to give such notice shall not affect the validity
of such setoff and application.

          SECTION 10.09 Governing Law; Jurisdiction; Consent to Service of Process.

          (a) Governing Law. This Agreement shall be construed in accordance with and governed
by the law of the State of New York, without regard to conflicts of law principles that would
require the application of the laws of another jurisdiction.

          (b) Submission to Jurisdiction. Each Loan Party hereby irrevocably and
unconditionally submits, for itself and its property, to the nonexclusive jurisdiction of the
Supreme Court of the State of New York sitting in New York County and of the United States District
Court of the Southern District of New York, and any appellate court from any thereof, in any action
or proceeding arising out of or relating to any Loan Document, or for recognition or enforcement of
any judgment, and each of the parties hereto hereby irrevocably and unconditionally agrees that all
claims in respect of any such action or proceeding may be heard and determined in such New York
State court or, to the fullest extent permitted by applicable law, in such Federal court. Each of
the parties hereto agrees that a final judgment in any such action or proceeding shall be
conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other
manner provided by law. Nothing in this Agreement or any other Loan Document shall affect any
right that the Administrative Agent, the Issuing Bank or any Lender may otherwise have to bring any
action or proceeding relating to this Agreement or any other Loan Document against any Loan Party
or its properties in the courts of any jurisdiction.

          (c) Waiver of Venue. Each Loan Party hereby irrevocably and unconditionally waives,
to the fullest extent permitted by applicable Requirements of Law, any objection which it may now
or hereafter have to the laying of venue of any suit, action or proceeding arising out of or
relating to this Agreement or any other Loan Document in any court referred to in Section 10.09(b).
Each of the par-

-118-

 

ties hereto hereby irrevocably waives, to the fullest extent permitted by applicable
Requirements of Law, the defense of an inconvenient forum to the maintenance of such action or
proceeding in any such court.

          (d) Service of Process. Each party hereto irrevocably consents to service of process
in any action or proceeding arising out of or relating to any Loan Document, in the manner provided
for notices (other than telecopier) in Section 10.01. Nothing in this Agreement or any
other Loan Document will affect the right of any party hereto to serve process in any other manner
permitted by applicable Requirements of Law.

          SECTION 10.10 Waiver of Jury Trial. Each Loan Party hereby waives, to the fullest
extent permitted by applicable Requirements of Law, any right it may have to a trial by jury in any
legal proceeding directly or indirectly arising out of or relating to this Agreement, any other
Loan Document or the transactions contemplated hereby (whether based on contract, tort or any other
theory). Each party hereto (a) certifies that no representative, agent or attorney of any other
party has represented, expressly or otherwise, that such other party would not, in the event of
litigation, seek to enforce the foregoing waiver and (b) acknowledges that it and the other parties
hereto have been induced to enter into this Agreement by, among other things, the mutual waivers
and certifications in this Section.

          SECTION 10.11 Headings. Article and Section headings and the Table of Contents used
herein are for convenience of reference only, are not part of this Agreement and shall not affect
the construction of, or be taken into consideration in interpreting, this Agreement.

          SECTION 10.12 Treatment of Certain Information; Confidentiality. Each of the
Administrative Agent, the Lenders and the Issuing Bank agrees to maintain the confidentiality of
the Information (as defined below), except that Information may be disclosed (a) to its Affiliates
and to its and its Affiliates’ respective partners, directors, officers, employees, agents,
advisors and other representatives (it being understood that the persons to whom such disclosure is
made will be informed of the confidential nature of such Information and instructed to keep such
Information confidential), (b) to the extent requested by any Governmental Authority or regulatory
authority (including any self-regulatory authority, such as the National Association of Insurance
Commissioners), (c) to the extent required by applicable Requirements of Law or by any subpoena or
similar legal process, (d) to any other party hereto, (e) in connection with the exercise of any
remedies hereunder or under any other Loan Document or any action or proceeding relating to this
Agreement or any other Loan Document or the enforcement of rights hereunder or thereunder, (f) to
an investor or a prospective investor in an Approved Fund or securities issued by an Approved Fund,
(g) to a trustee, collateral manager, servicer, backup servicer, noteholder, or secured party in
connection with the administration, servicing and reporting on assets serving as collateral for
securities issued by an Approved Fund, (h) to a nationally recognized rating agency in connection
with ratings issued in respect of securities of an Approved Fund, (i) subject to an agreement
containing provisions substantially the same as those of this Section 10.12, to (i) any
assignee of or Participant in, or any prospective assignee of or Participant in, any of its rights
or obligations under this Agreement, (ii) any actual or prospective counterparty (or its advisors)
to any swap or derivative transaction relating to Borrower and its obligations or (iii) any rating
agency for the purpose of obtaining a credit rating applicable to any Lender, (j) with the consent
of Borrower or (k) to the extent such Information (x) becomes publicly available other than as a
result of a breach of this Section or (y) becomes available to the Administrative Agent, any
Lender, the Issuing Bank or any of their respective Affiliates on a nonconfidential basis from a
source other than Borrower. For purposes of this Section, “Information” means all information
received from Borrower or any of its Subsidiaries relating to Borrower or any of its Subsidiaries
or any of their respective businesses, other than any such information that is available to the
Administrative Agent, any Lender or the Issuing Bank on a nonconfidential basis prior to disclosure
by Borrower or any

-119-

 

of its Subsidiaries; provided that, in the case of information received from Borrower or any
of its Subsidiaries after the Original Closing Date, such information is clearly identified at the
time of delivery as confidential. Any person required to maintain the confidentiality of
Information as provided in this Section shall be considered to have complied with its obligation to
do so if such person has exercised the same degree of care to maintain the confidentiality of such
Information as such person would accord to its own confidential information.

          SECTION 10.13 USA PATRIOT Act Notice. Each Lender that is subject to the Patriot Act
(as hereinafter defined) and the Administrative Agent (for itself and not on behalf of any Lender)
hereby notifies Borrower that pursuant to the requirements of the Patriot Act it is required to
obtain, verify and record information that identifies Borrower, which information includes the
name, address and tax identification number of Borrower and other information regarding Borrower
that will allow such Lender or the Administrative Agent, as applicable, to identify Borrower in
accordance with the Patriot Act. This notice is given in accordance with the requirements of the
Patriot Act and is effective as to the Lenders and the Administrative Agent.

          SECTION 10.14 Interest Rate Limitation. Notwithstanding anything herein to the
contrary, if at any time the interest rate applicable to any Loan, together with all fees, charges
and other amounts which are treated as interest on such Loan under applicable Requirements of Law
(collectively, the “Charges”), shall exceed the maximum lawful rate (the “Maximum Rate”) which may
be contracted for, charged, taken, received or reserved by the Lender holding such Loan in
accordance with applicable Requirements of Law, the rate of interest payable in respect of such
Loan hereunder, together with all Charges payable in respect thereof, shall be limited to the
Maximum Rate and, to the extent lawful, the interest and Charges that would have been payable in
respect of such Loan but were not payable as a result of the operation of this Section shall be
cumulated and the interest and Charges payable to such Lender in respect of other Loans or periods
shall be increased (but not above the Maximum Rate therefor) until such cumulated amount, together
with interest thereon at the Federal Funds Effective Rate to the date of repayment, shall have been
received by such Lender.

          SECTION 10.15 Lender Addendum. Each Lender that became a party to the Original Credit
Agreement on the Original Closing Date did so by delivering to the Administrative Agent a Lender
Addendum duly executed by such Lender, Borrower and the Administrative Agent. Each Lender to
become a party to this Agreement on the Effective Date, or committing to an Additional Term Loan
Commitment as of the Effective Date, shall do so by delivering to the Administrative Agent a Lender
Addendum duly executed by such Lender, Borrower and the Administrative Agent.

          SECTION 10.16 Obligations Absolute. To the fullest extent permitted by applicable
Requirements of Law, all obligations of the Loan Parties hereunder shall be absolute and
unconditional irrespective of:

          (a) any bankruptcy, insolvency, reorganization, arrangement, readjustment, composition,
liquidation or the like of any Loan Party;

          (b) any lack of validity or enforceability of any Loan Document or any other agreement or
instrument relating thereto against any Loan Party;

          (c) any change in the time, manner or place of payment of, or in any other term of, all or any
of the Obligations, or any other amendment or waiver of or any consent to any departure from any
Loan Document or any other agreement or instrument relating thereto;

-120-

 

          (d) any exchange, release or non-perfection of any other Collateral, or any release or
amendment or waiver of or consent to any departure from any guarantee, for all or any of the
Obligations;

          (e) any exercise or non-exercise, or any waiver of any right, remedy, power or privilege under
or in respect hereof or any Loan Document; or

          (f) any other circumstances which might otherwise constitute a defense available to, or a
discharge of, the Loan Parties.

          SECTION 10.17 Acknowledgements. Each Loan Party hereby (i) expressly acknowledges
the terms of this Agreement, (ii) ratifies and affirms its obligations under the Loan Documents
(including guarantees and security agreements) executed by such Loan Party and (iii) acknowledges,
renews and extends its continued liability under all such Loan Documents and agrees such Loan
Documents remain in full force and effect, including with respect to the obligations of the
Borrowers as modified by this Agreement. Each Loan Party further represents and warrants to the
Administrative Agent, the Collateral Agent, the Issuing Bank and each of the Lenders that after
giving effect to this Agreement, neither the modification of the Original Credit Agreement effected
pursuant to this Agreement, nor the execution, delivery, performance or effectiveness of this
Agreement (a) impairs the validity, effectiveness or priority of the Liens granted pursuant to any
Loan Document (as such term is defined in the Original Credit Agreement), and such Liens continue
unimpaired with the same priority to secure repayment of all Obligations, whether heretofore or
hereafter incurred; or (b) requires that any new filings be made or other action taken to perfect
or to maintain the perfection of such Liens.

[Signature Pages Follow]

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     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed by their
respective authorized officers as of the day and year first above written.

	 	 	 	 	 
	 	NAVISITE, INC.

 	 
	 	By:  	/s/ James W. Pluntze
 	 
	 	 	Name:  	James W. Pluntze 	 
	 	 	Title:  	Chief Financial Officer 	 
	 

S-1

 

	 	 	 	 	 
	 	AVASTA, INC.

CLEARBLUE TECHNOLOGIES MANAGEMENT, INC.

CLEARBLUE TECHNOLOGIES/ CHICAGO-WELLS, INC.

CLEARBLUE TECHNOLOGIES/LAS VEGAS, INC.

CLEARBLUE TECHNOLOGIES/LOS ANGELES, INC.

CLEARBLUE TECHNOLOGIES/MILWAUKEE, INC.

CLEARBLUE TECHNOLOGIES/OAK BROOK, INC.

CLEARBLUE TECHNOLOGIES/VIENNA, INC.

CLEARBLUE TECHNOLOGIES/DALLAS, INC.

CLEARBLUE TECHNOLOGIES/NEW YORK, INC.

CLEARBLUE TECHNOLOGIES/ SAN FRANCISCO, INC.

CLEARBLUE TECHNOLOGIES/ SANTA CLARA, INC.

CONXION CORPORATION

INTREPID ACQUISITION CORP.

LEXINGTON ACQUISITION CORP.

MANAGEDOPS.COM, INC.

SUREBRIDGE ACQUISITION CORP.

SUREBRIDGE SERVICES, INC.

NAVISITE ACQUISITION SUBSIDIARY, INC.

JUPITER HOSTING, INC.

1100 TECHNOLOGIES, INC.

NAVI ACQUISITION CORP.

NETASPX, INC.

NETASPX ACQUISITION, INC.

NCS HOLDING COMPANY

NETWORK COMPUTING SERVICES, INC.

 	 
	 	By:  	/s/ James W. Pluntze
 	 
	 	 	Name:  	James W. Pluntze 	 
	 	 	Title:  	Chief Financial Officer 	 
	 

S-2

 

	 	 	 	 	 
	 	CIBC
WORLD MARKETS CORP., as Sole Lead 

     Arranger, Documentation Agent and Bookrunner

 	 
	 	By:  	     /s/ Brian S. Perman
 	 
	 	 	Name:  	Brian S. Perman 	 
	 	 	Title:  	Managing Director 	 
	 
	 	CANADIAN IMPERIAL BANK OF COMMERCE,

     acting through its New York Agency, as Issuing

     Bank, Administrative Agent and Collateral Agent

 	 
	 	By:  	     /s/ Brian S. Perman
 	 
	 	 	Name:  	Brian S. Perman 	 
	 	 	Title:  	Authorized Signatory 	 
	 

S-3

 

	 	 	 	 	 
	 	CIT LENDING SERVICES CORPORATION,

     as Syndication Agent

 	 
	 	By:  	/s/
Joseph Junda	 
	 	 	Name:  	Joseph Junda	 
	 	 	Title:  	Vice President	 
	 

S-4

 

Annex I

Applicable Margin

	 	 	 	 	 	 	 	 	 
	 	 	Revolving Loans and
	Total	 	Term Loans
	Leverage Ratio	 	Libor	 	ABR
	Level I
	 	 	4.00	%	 	 	3.00	%
	3

3.0:1.0
	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Level II
	 	 	3.50	%	 	 	2.50	%
	<3.0:1.0
	 	 	 	 	 	 	 	 

          Each change in the Applicable Margin shall be effective with respect to all Loans and
Letters of Credit outstanding on and after the date of delivery to the Administrative Agent of the
financial statements and certificates required by Section 5.01(a) or (b) and
Section 5.01(d), respectively, indicating such change until the date immediately preceding
the next date of delivery of such financial statements and certificates indicating another such
change. Notwithstanding the foregoing, the Leverage Ratio shall be deemed to be in Level I (i)
from the Original Closing Date to the date of delivery to the Administrative Agent of the financial
statements and certificates required by Section 5.01(a) or (b) and Section
5.01(d) for the fiscal period ended at least six months after the Original Closing Date, (ii)
at any time during which Borrower has failed to deliver the financial statements and certificates
required by Section 5.01(a) or (b) and Section 5.01(d), respectively, and
(iii) at any time during the existence of an Event of Default.

          In the event that any financial statement or Compliance Certificate delivered pursuant to
Section 5.01 is shown to be inaccurate (regardless of whether this Agreement or the Commitments are
in effect when such inaccuracy is discovered), and such inaccuracy, if corrected would have led to
a higher Applicable Margin for any period (an “Applicable Period”) than the Applicable Margin
applied for such Applicable Period, then (i) Borrower shall immediately deliver to the
Administrative Agent a correct Compliance Certificate for such Applicable Period, (ii) the
Applicable Margin shall be determined as if Level I were applicable for such Applicable Period, and
(iii) Borrower shall immediately pay to the Administrative Agent the additional interest owing as a
result of such increased Applicable Margin for such Applicable Period, which payment shall be
promptly applied by the Administrative Agent in accordance with the terms hereof. This paragraph
shall not limit the rights of the Administrative Agent and the Lenders hereunder.

 

 

Annex II

Amortization Table

	 	 	 	 	 
	 	 	Term Loan
	Date	 	Amount
	August 1, 2007

	 	$	225,000	 
	November 1, 2007

	 	$	275,000	 
	February 1, 2008

	 	$	275,000	 
	May 1, 2008

	 	$	275,000	 
	August 1, 2008

	 	$	275,000	 
	November 1, 2008

	 	$	275,000	 
	February 1, 2009

	 	$	275,000	 
	May 1, 2009

	 	$	275,000	 
	August 1, 2009

	 	$	275,000	 
	November 1, 2009

	 	$	275,000	 
	February 1, 2010

	 	$	275,000	 
	May 1, 2010

	 	$	275,000	 
	August 1, 2010

	 	$	275,000	 
	November 1, 2010

	 	$	275,000	 
	February 1, 2011

	 	$	275,000	 
	May 1, 2011

	 	$	275,000	 
	August 1, 2011

	 	$	275,000	 
	November 1, 2011

	 	$	275,000	 
	February 1, 2012

	 	$	275,000	 
	May 1, 2012

	 	$	275,000	 
	August 1, 2012

	 	$	275,000	 
	November 1, 2012

	 	$	275,000	 
	February 1, 2013

	 	$	275,000	 
	May 1, 2013

	 	$	103,725,000exv10w2

 

Exhibit 10.2

TERM NOTE

			
	 	 	 
	$20,000,000.00
	 	New York, New York
	 
	 	September 12, 2007

          FOR VALUE RECEIVED, the undersigned, NaviSite, Inc., a Delaware corporation (“Borrower”),
hereby promises to pay to the order of CANADIAN IMPERIAL BANK OF COMMERCE (the “Lender”) on the
Term Loan Maturity Date (as defined in the Credit Agreement referred to below) in lawful money of
the United States and in immediately available funds, the principal amount of TWENTY MILLION
DOLLARS ($20,000,000.00), or, if less, the aggregate unpaid principal amount of all Term Loans of
the Lender outstanding under the Credit Agreement referred to below, which sum shall be due and
payable in such amounts and on such dates as are set forth in the Credit Agreement. Borrower
further agrees to pay interest in like money at such office specified in Section 2.14 of the Credit
Agreement on the unpaid principal amount hereof from time to time from the date hereof at the
rates, and on the dates, specified in Section 2.06 of such Credit Agreement.

          The holder of this Note may endorse and attach a schedule to reflect the date, Type and amount
of each Term Loan of the Lender outstanding under the Credit Agreement, the date and amount of each
payment or prepayment of principal hereof, and the date of each interest rate conversion or
continuation pursuant to Section 2.08 of the Credit Agreement and the principal amount subject
thereto; provided that the failure of the Lender to make any such recordation (or any error in such
recordation) shall not affect the obligations of Borrower hereunder or under the Credit Agreement.

          This Note is one of the Notes referred to in the Credit Agreement dated as of June 8, 2007 (as
amended, amended and restated, supplemented or otherwise modified from time to time, the “Credit
Agreement”), among Borrower, the Subsidiary Guarantors, the Lenders, CIBC WORLD MARKETS CORP, as
sole lead arranger, documentation agent and bookrunner, CIT LENDING SERVICES CORPORATION, as
syndication agent and CANADIAN IMPERIAL BANK OF COMMERCE, acting through its New York agency, as
administrative agent for the Lenders, collateral agent for the Secured Parties and Issuing Bank and
is subject to the provisions thereof and is subject to optional and mandatory prepayment in whole
or in part as provided therein. Terms used herein which are defined in the Credit Agreement shall
have such defined meanings unless otherwise defined herein or unless the context otherwise
requires.

          This Note is secured and guaranteed as provided in the Credit Agreement and the Security
Documents. Reference is hereby made to the Credit Agreement and the Security Documents for a
description of the properties and assets in which a security interest has been granted, the nature
and extent of the security and guarantees, the terms and conditions upon which the security
interest and each guarantee was granted and the rights of the holder of this Note in respect
thereof.

          Upon the occurrence of any one or more of the Events of Default specified in the Credit
Agreement, all amounts then remaining unpaid on this Note shall become, or may be declared to be,
immediately due and payable all as provided therein.

          All parties now and hereafter liable with respect to this Note, whether maker, principal,
surety, guarantor, endorser or otherwise, hereby waive presentment, demand, protest and all other
notices of any kind.

 

 

          THIS NOTE MAY NOT BE TRANSFERRED EXCEPT IN COMPLIANCE WITH THE TERMS OF THE CREDIT AGREEMENT.
TRANSFERS OF THIS NOTE MUST BE RECORDED IN THE REGISTER MAINTAINED BY THE ADMINISTRATIVE AGENT
PURSUANT TO THE TERMS OF THE CREDIT AGREEMENT.

          THIS NOTE SHALL BE CONSTRUED IN ACCORDANCE WITH AND GOVERNED BY THE LAWS OF THE STATE OF NEW
YORK WITHOUT REGARD TO CONFLICTS OF LAW PRINCIPLES THAT WOULD REQUIRE THE APPLICATION OF THE LAWS
OF ANOTHER JURISDICTION.

[Signature Page Follows]

-2-

 

	 	 	 	 	 
	 	NAVISITE, INC., as Borrower

 	 
	 	By:  	              /s/ James W. Pluntze
 	 
	 	 	Name:  	James W. Pluntze 	 
	 	 	Title:  	Chief Financial Officer 	 
	 

-3-

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