Document:

EX-10.2

 

Exhibit 10.2

July 3, 2007

Joseph Ferrara

[Address]

Dear Joe:

     Tollgrade Communications, Inc. (“Tollgrade”) considers the stability of its executive
management team to be essential to Tollgrade’s best interests. In order to induce you to accept
and to remain in Tollgrade’s employment, this severance agreement (the “Agreement”) describes the
severance compensation which Tollgrade agrees will be provided to you in the event your employment
with Tollgrade is terminated under the circumstances described below. This Agreement will remain
in effect for a period of three (3) years from the date your employment with Tollgrade commences
(the “Term”).

1. At-will Employment. Notwithstanding any provisions of this Agreement, any offer
letter, confidentiality agreement, or other document that you sign in connection with your
employment, your employment at Tollgrade is and continues to be “at-will” employment and may be
terminated at any time with or without cause or notice.

2. Scope of Agreement. This Agreement is not intended to supersede the terms of any offer
letter, confidentiality agreement, or other document which you sign in connection with your
employment with Tollgrade, except insofar as such document deals with severance pay (e.g., in the
event the terms of any offer letter conflict with the terms of this Agreement the terms of this
Agreement shall control).

3. Severance Payment if Termination Occurs Without Cause. Except as provided in Section 4
of this Agreement, if your employment is terminated by Tollgrade without Cause (as defined in
Section 5 hereof) during the Term, then Tollgrade shall, subject to your execution and delivery
(and non-revocation of) a release of claims in form and substance acceptable to Tollgrade, continue
your Base Salary for a period of twelve (12) months, less applicable withholding and payable in
accordance with Tollgrade’s normal payroll practices. For purposes of this Agreement, the term
“Base Salary” means the highest annual base salary you received while employed by Tollgrade,
excluding bonuses, commissions and other similar amounts. Notwithstanding the foregoing, if you
become employed during such twelve month period, then from and after such time, Tollgrade shall
only be obligated to continue your Base Salary to the extent that (and only in such amount as) it
exceeds the gross salary that you are paid from such new employment.

4. Termination in Connection with a Change in Control. Contemporaneously with this
Agreement, you and Tollgrade are entering into an agreement which provides for certain payments in
the event of termination of your employment under certain defined circumstances related to a change
in control (the “Change in Control Agreement”). This Agreement provides you with certain assurances
in circumstances that the Change in Control Agreement does not cover, and in no way supersedes or
nullifies the Change in Control Agreement. Nevertheless, it is possible that a termination of your
employment may fall within the scope of both agreements. In such event, you will be entitled to
receive the higher of the amount payable to you under Section 3 hereof and any amount payable to
you under Section 4 of the Change in Control Agreement, but not the aggregate of such amounts.

 

 

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5. Payment if Termination Occurs Other than by Tollgrade Without Cause. If your
employment is terminated other than by Tollgrade without Cause, Tollgrade shall have no obligations
to you under this Agreement.

6. Definition of “Cause.” For purposes of this Agreement, termination of your employment
shall be for “Cause” if it is for any of the following:

     (a) After receipt of written notice and a reasonable opportunity to cure, refusal to carry
out any of your material lawful duties in your position with Tollgrade or any directions or
instructions of Tollgrade’s Board or senior management reasonably consistent with those duties;

     (b) A documented pattern, which documentation shall include reasonable written notice and
cure periods, of your failure to perform to Tollgrade’s satisfaction any of your lawful duties in
your position with Tollgrade or any directions or instructions of the Board or senior management
reasonably consistent with those duties;

     (c) Violation of a local, state or federal law involving the commission of a crime, other
than minor traffic violations, or any other criminal act involving moral turpitude;

     (d) Gross negligence, willful misconduct or breach of your duty to Tollgrade involving
self-dealing or personal profit;

     (e) Abuse of alcohol or controlled substances; deception, fraud, misrepresentation or
dishonesty;

     (f) After receipt of written notice thereof and a reasonable opportunity to cure, any
incident materially compromising your reputation or ability to represent Tollgrade with investors,
customers or the public;

     (g) After receipt of written notice thereof and a reasonable opportunity to cure, violation
of the work rules, policies and procedures set forth in any current or future employee handbook of
Tollgrade or otherwise implemented by Tollgrade; or

     (h) Any other material violation by you of any provision of this Agreement not described in
(a) or (b) above, subject to the same notice and opportunity to correct provisions as are set forth
in (b) above.

7. Notices. For the purposes of this Agreement, notices and all other communications
provided for in the Agreement shall be in writing and shall be deemed to have been duly given when
delivered personally, sent by courier or mailed by United States certified or registered mail,
return receipt requested, postage prepaid. All notices to Tollgrade shall be directed to the
attention of the Chief Executive Officer of Tollgrade with a copy to the General Counsel of
Tollgrade. All notices to you may be delivered to your last-known address as maintained by
Tollgrade and you are responsible for maintaining the accuracy of that address.

8. Successors; Binding Agreement.

     (a) This Agreement shall inure to the benefit of, and be binding upon, any corporate or other
successor or assignee of Tollgrade which shall acquire, directly or indirectly, by merger,
consolidation

 

 

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or purchase, or otherwise, all or substantially all of the business or assets of Tollgrade.
Tollgrade shall require any such successor to expressly to assume and agree to perform this
Agreement in the same manner and to the same extent as Tollgrade would be required to perform if no
such succession had taken place.

     (b) This Agreement shall inure to the benefit of and be enforceable by your personal or legal
representatives, executors, administrators, successors, heirs, distributees, devisees and legatees.
If you should die after termination of employment where any amount would still be payable to you
hereunder if you had continued to live, all such amounts, unless otherwise provided herein, shall
be paid in accordance with the terms of this Agreement to your estate.

9. Miscellaneous. No provision of this Agreement may be modified, waived, or discharged
unless such modification, waiver, or discharge is agreed to in a writing signed by you and an
authorized officer of Tollgrade that expressly references this letter agreement. No waiver by
either party hereto at any time of any breach by the other party hereto of, or of compliance with,
any condition or provision of this Agreement to be performed by such other party shall be deemed a
waiver of similar or dissimilar provisions or conditions at the same, or at any prior or subsequent
time. The validity, interpretation, construction, and performance of this Agreement shall be
governed by laws of the Commonwealth of Pennsylvania without giving effect to the principles of
conflict of laws thereof.

10. Entire Agreement. This Agreement represents the entire agreement and understanding
between the parties as to the subject matter hereof and supersedes all prior contemporaneous
agreements, whether written or oral.

11. Severability; Validity. If any provision of this Agreement shall be held invalid,
illegal or unenforceable in any jurisdiction, for any reason, then, to the full extent permitted by
law: (a) all other provisions hereof shall remain in full force and effect in such jurisdiction and
shall be liberally construed in order to carry out the intent of the parties hereto as nearly as
may be possible, (b) such invalidity, illegality or unenforceability shall not affect the validity,
legality or enforceability of any other provision hereof, and (c) any court or arbitrator having
jurisdiction thereover shall have the power to reform such provision to the extent necessary for
such provision to be enforceable under applicable law.

12. Governing Law and Jurisdiction. This Agreement shall be governed by and construed in
accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflicts of laws
principles. You hereby irrevocably submit to the personal jurisdiction of the United States
District Court for the Western District of Pennsylvania or the Court of Common Pleas of Allegheny
County, Pennsylvania in any action or proceeding arising out of or relating to this Agreement, and
that all claims in respect of any such action or proceeding may be heard and determined in either
such court.

13. Employment Taxes. All payments made pursuant to this Agreement shall be subject to
withholding of applicable income and employment taxes.

14. Precedence. This Agreement is not intended to establish and does not establish a
practice or policy for the treatment of any other employees with respect to severance or any other
matter.

15. Counterparts. This Agreement may be executed in counterparts, each of which shall be
deemed an original, but all of which together will constitute one and the same instrument.

 

 

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If you would like to enter into this Agreement, kindly sign and return to Tollgrade the enclosed
copy of this letter, which will then constitute our agreement on this subject.

Very truly yours,

TOLLGRADE COMMUNICATIONS, INC.

By: /s/Joseph O’Brien          

Name: Joseph O’Brien

Title: VP Human Resources

AGREED:

     /s/Joseph A. Ferrara          

Joseph Ferraraexv10w1

 

Exhibit 10.1

INDEMNITY AGREEMENT

     This Indemnity Agreement, dated as of                                         , 2007, is made by and between JDA
Software Group, Inc., a Delaware corporation (the “Company”), and                                                              (the
“Indemnitee”).

RECITALS

     A. The Company is aware that competent and experienced persons are increasingly reluctant to
serve as directors, officers or agents of corporations unless they are protected by comprehensive
liability insurance or indemnification, due to increased exposure to litigation costs and risks
resulting from their service to such corporations, and due to the fact that the exposure frequently
bears no reasonable relationship to the compensation of such directors, officers and other agents.

     B. The statutes and judicial decisions regarding the duties of directors and officers are
often difficult to apply, ambiguous, or conflicting, and therefore fail to provide such directors,
officers and agents with adequate, reliable knowledge of legal risks to which they are exposed or
information regarding the proper course of action to take.

     C. Plaintiffs often seek damages in such large amounts and the costs of litigation may be so
enormous (whether or not the case is meritorious), that the defense and/or settlement of such
litigation is often beyond the personal resources of directors, officers and other agents.

     D. The Company believes that it is unfair for its directors, officers and agents and the
directors, officers and agents of its subsidiaries to assume the risk of huge judgments and other
expenses which may occur in cases in which the director, officer or agent received no personal
profit and in cases where the director, officer or agent was not culpable.

     E. The Company recognizes that the issues in controversy in litigation against a director,
officer or agent of a corporation such as the Company or its subsidiaries are often related to the
knowledge, motives and intent of such director, officer or agent, that he is usually the only
witness with knowledge of the essential facts and exculpating circumstances regarding such matters,
and that the long period of time which usually elapses before the trial or other disposition of
such litigation often extends beyond the time that the director, officer or agent can reasonably
recall such matters and may extend beyond the normal time for retirement for such director, officer
or agent with the result that he, after retirement or in the event of his death, his spouse, heirs,
executors or administrators, may be faced with limited ability and undue hardship in maintaining an
adequate defense, which may discourage such a director, officer or agent from serving in that
position.

     F. Based upon their experience as business managers, the Board of Directors of the Company
(the “Board”) has concluded that, to retain and attract talented and experienced
individuals to serve as directors, officers and agents of the Company and its subsidiaries and to
encourage such individuals to take the business risks necessary for the success of the Company
and its subsidiaries, it is necessary for the Company to contractually indemnify its directors,
officers and agents and the directors, officers and agents of its subsidiaries, and to assume for

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itself maximum liability for expenses and damages in connection with claims against such directors,
officers and agents in connection with their service to the Company and its subsidiaries, and has
further concluded that the failure to provide such contractual indemnification could result in
great harm to the Company and its subsidiaries and the Company’s stockholders.

     G. Section 145 of the General Corporation Law of Delaware, under which the Company is
organized (“Section 145”), empowers the Company to indemnify its directors, officers,
employees and agents by agreement and to indemnify persons who serve, at the request of the
Company, as the directors, officers, employees or agents of other corporations or enterprises, and
expressly provides that the indemnification provided by Section 145 is not exclusive.

     H. The Company desires and has requested the Indemnitee to serve or continue to serve as a
director, officer or agent of the Company and/or one or more subsidiaries of the Company free from
undue concern for claims for damages arising out of or related to such services to the Company
and/or one or more subsidiaries of the Company.

     I. Indemnitee is willing to serve, or to continue to serve, the Company and/or one or more
subsidiaries of the Company, provided that he is furnished the indemnity provided for herein.

AGREEMENT

     NOW, THEREFORE, the parties hereto, intending to be legally bound, hereby agree as follows:

     1. Definitions.

          (a) Agent. For the purposes of this Agreement, “agent” of the Company means any
person who is or was a director, officer, employee or other agent of the Company or a subsidiary of
the Company; or is or was serving at the request of, for the convenience of, or to represent the
interests of the Company or a subsidiary of the Company as a director, officer, employee or agent
of another foreign or domestic corporation, partnership, joint venture, trust or other enterprise;
or was a director, officer, employee or agent of a foreign or domestic corporation which was a
predecessor corporation of the Company or a subsidiary of the Company, or was a director, officer,
employee or agent of another enterprise at the request of, for the convenience of, or to represent
the interests of such predecessor corporation.

          (b) Expenses. For purposes of this Agreement, “expenses” include all out-of-pocket
costs of any type or nature whatsoever (including, without limitation, all attorneys’ fees and
related disbursements), actually and reasonably incurred by the Indemnitee in connection with
either the investigation, defense or appeal of a proceeding or establishing or enforcing a right to
indemnification under this Agreement or Section 145 or otherwise; provided,
however, that “expenses” shall not include any judgments, fines, ERISA excise taxes or
penalties, or amounts paid in settlement of a proceeding.

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          (c) Proceeding. For the purposes of this Agreement, “proceeding” means any
threatened, pending, or completed action, suit or other proceeding, whether civil, criminal,
administrative, or investigative.

          (d) Subsidiary. For purposes of this Agreement, “subsidiary” means any corporation of
which more than 50% of the outstanding voting securities is owned directly or indirectly by the
Company, by the Company and one or more other subsidiaries, or by one or more other subsidiaries.

     2. Agreement to Serve. The Indemnitee agrees to serve and/or continue to serve as
agent of the Company, at its will (or under separate agreement, if such agreement exists), in the
capacity Indemnitee currently serves as an agent of the Company, so long as he is duly appointed or
elected and qualified in accordance with the applicable provisions of the Bylaws of the Company or
any subsidiary of the Company or until such time as he tenders his resignation in writing;
provided, however, that nothing contained in this Agreement is intended to create any right to
continued employment by Indemnitee.

     3. Liability Insurance.

          (a) Maintenance of D&O Insurance. The Company hereby covenants and agrees that, so
long as the Indemnitee shall continue to serve as an agent of the Company and thereafter so long as
the Indemnitee shall be subject to any possible proceeding by reason of the fact that the
Indemnitee was an agent of the Company, the Company, subject to Section 3(c), shall promptly obtain
and maintain in full force and effect directors’ and officers’ liability insurance (“D&O
Insurance”) in reasonable amounts from established and reputable insurers.

          (b) Rights and Benefits. In all policies of D&O Insurance, the Indemnitee shall be
named as an insured in such a manner as to provide the Indemnitee the same rights and benefits as
are accorded to the most favorably insured of the Company’s directors, if the Indemnitee is a
director; or of the Company’s officers, if the Indemnitee is not a director of the Company but is
an officer; or of the Company’s key employees, if the Indemnitee is not a director or officer but
is a key employee.

          (c) Limitation on Required Maintenance of D&O Insurance. Notwithstanding the
foregoing, the Company shall have no obligation to obtain or maintain D&O Insurance if the Company
determines in good faith that such insurance is not reasonably available, the premium costs for
such insurance are disproportionate to the amount of coverage provided, the coverage provided by
such insurance is limited by exclusions so as to provide an insufficient benefit, or the Indemnitee
is covered by similar insurance maintained by a subsidiary of the Company.

     4. Mandatory Indemnification. Subject to Section 10 below, the Company shall
indemnify the Indemnitee as follows:

          (a) Third Party Actions. If the Indemnitee is a person who was or is a party or is
threatened to be made a party to any proceeding (other than an action by or in the right of the
Company) by reason of the fact that he is or was an agent of the Company, or by reason of
anything done or not done by him in any such capacity, the Company shall indemnify the Indemnitee
against any and all expenses and liabilities of any type whatsoever (including, but not

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limited to,
judgments, fines, ERISA excise taxes and penalties, and amounts paid in settlement) actually and
reasonably incurred by him in connection with the investigation, defense, settlement or appeal of
such proceeding, provided the Indemnitee acted in good faith and in a manner he reasonably believed
to be in or not opposed to the best interests of the Company and its stockholders, and, with
respect to any criminal action or proceeding, had no reasonable cause to believe his conduct was
unlawful.

          (b) Derivative Actions. If the Indemnitee is a person who was or is a party or is
threatened to be made a party to any proceeding by or in the right of the Company by reason of the
fact that he is or was an agent of the Company, or by reason of anything done or not done by him in
any such capacity, the Company shall indemnify the Indemnitee against all expenses actually and
reasonably incurred by him in connection with the investigation, defense, settlement, or appeal of
such proceeding, provided the Indemnitee acted in good faith and in a manner he reasonably believed
to be in or not opposed to the best interests of the Company and its stockholders; except that no
indemnification under this subsection 4(b) shall be made in respect to any claim, issue or matter
as to which such person shall have been finally adjudged to be liable to the Company by a court of
competent jurisdiction unless and only to the extent that the court in which such proceeding was
brought shall determine upon application that, despite the adjudication of liability but in view of
all the circumstances of the case, such person is fairly and reasonably entitled to indemnity for
such amounts which the court shall deem proper.

          (c) Actions where Indemnitee is Deceased. If the Indemnitee is a person who was or is
a party or is threatened to be made a party to any proceeding by reason of the fact that he is or
was an agent of the Company, or by reason of anything done or not done by him in any such capacity,
and if prior to, during the pendency of after completion of such proceeding Indemnitee becomes
deceased, the Company shall indemnify the Indemnitee’s heirs, executors and administrators against
any and all expenses and liabilities of any type whatsoever (including, but not limited to,
judgments, fines, ERISA excise taxes and penalties, and amounts paid in settlement) actually and
reasonably incurred to the extent Indemnitee would have been entitled to indemnification pursuant
to Sections 4(a) or 4(b) above were Indemnitee still alive.

          (d) Limitations. Notwithstanding the foregoing, the Company shall not be obligated to
indemnify the Indemnitee for expenses or liabilities of any type whatsoever (including, but not
limited to, judgments, fines, ERISA excise taxes and penalties, and amounts paid in settlement) for
which payment is actually made to or on behalf of Indemnitee under a valid and collectible
insurance policy of D&O Insurance, or under a valid and enforceable indemnity clause, bylaw or
agreement.

     5. Partial Indemnification. If the Indemnitee is entitled under any provision of this
Agreement to indemnification by the Company for some or a portion of any expenses or liabilities of
any type whatsoever (including, but not limited to, judgments, fines, ERISA excise taxes and
penalties, and amounts paid in settlement) incurred by him in the investigation, defense,
settlement or appeal of a proceeding, but not entitled, however, to indemnification for
all of the total amount hereof, the Company shall nevertheless indemnify the Indemnitee for
such total amount except as to the portion hereof to which the Indemnitee is not entitled.

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     6. Mandatory Advancement of Expenses. Subject to Section 10(a) below, the Company
shall advance all expenses incurred by the Indemnitee in connection with the investigation,
defense, settlement or appeal of any proceeding to which the Indemnitee is a party or is threatened
to be made a party by reason of the fact that the Indemnitee is or was an agent of the Company.
Indemnitee hereby undertakes to repay such amounts advanced only if, and to the extent that, it
shall be determined ultimately that the Indemnitee is not entitled to be indemnified by the Company
as authorized hereby. The advances to be made hereunder shall be paid by the Company to the
Indemnitee within twenty (20) days following delivery of a written request therefor by the
Indemnitee to the Company. In the event that the Company fails to pay expenses as incurred by the
Indemnitee as required by this paragraph, Indemnitee may seek mandatory injunctive relief from any
court having jurisdiction to require the Company to pay expenses as set forth in this paragraph.
If Indemnitee seeks mandatory injunctive relief pursuant to this paragraph, it shall not be a
defense to enforcement of the Company’s obligations set forth in this paragraph that Indemnitee has
an adequate remedy at law for damages.

     7. Contribution.

          (a) If the indemnification provided for in this Agreement but not excluded by Sections 4(d)
and 10 is, for any reason, held by a court of competent jurisdiction to be unavailable to
Indemnitee in respect of any expenses and liabilities of any type whatsoever, then Company shall
contribute the amount paid or payable by Indemnitee in such proportion as is appropriate to (i)
reflect the relative benefits received by Company and Indemnitee or, (ii) if the allocation
provided in the prior clause (i) is not permitted by applicable law, in such proportion as is
appropriate to reflect not only the relative benefits, but also the relative fault of the Company
and Indemnitee, as well as any other relevant equitable considerations. In connection with the
registration of Company’s securities, the relative benefits received by Company and Indemnitee
shall be deemed to be in the same respective proportions that the net proceeds from the offering
(before deducting expenses) received by the Company and Indemnitee bear to the aggregate public
offering price of the securities so offered. The relative fault of the Company and Indemnitee
shall be determined by reference to, among other things, whether the untrue or alleged untrue
statement of a material fact or the omission or alleged omission to state a material fact relates
to information supplied by Company or Indemnitee and the parties’ relative intent, knowledge,
access to information and opportunity to correct or prevent such statement or omission.

          (b) The Company and Indemnitee agree that it would not be just and equitable if contribution
pursuant to this Section 7 were determined by pro rata or per capita allocation or by any other
method of allocation which does not take into account the equitable considerations referred to in
the immediately preceding paragraph. In connection with the registration of the Company’s
securities, in no event shall Indemnitee be required to contribute any amount under this Section 7
in excess of the lesser of (i) that proportion of the total expenses and liabilities indemnified
against under this Agreement but not excluded by Sections 4(d) and 10, equal to the proportion of
the total securities sold under such registration statement which is being sold by Indemnitee, or
(ii) the proceeds received by Indemnitee from its sale of securities under such
registration statement. No person found guilty of fraudulent misrepresentation (within the
meaning of Section 11(f) of the Securities Act) shall be entitled to contribution from any person
who is not found guilty of such fraudulent misrepresentation.

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     8. Notice and Other Indemnification Procedures.

          (a) Notice by Indemnitee. Promptly after receipt by the Indemnitee of notice of the
commencement of or the threat of commencement of any proceeding, the Indemnitee shall, if the
Indemnitee believes that indemnification with respect thereto may be sought from the Company under
this Agreement, notify the Company of the commencement or threat of commencement thereof.

          (b) Notice by Company. If, at the time of the receipt of a notice of the commencement
of a proceeding pursuant to Section 8(a) hereof, the Company has D&O Insurance in effect, the
Company shall give prompt notice of the commencement of such proceeding to the insurers in
accordance with the procedures set forth in the respective policies. The Company shall thereafter
take all necessary or desirable action to cause such insurers to pay, on behalf of the Indemnitee,
all amounts payable as a result of such proceeding in accordance with the terms of such policies.

          (c) Defense. In the event the Company shall be obligated to pay the expenses of any
proceeding against the Indemnitee, the Company, if appropriate, shall be entitled to assume the
defense of such proceeding, with counsel approved by the Indemnitee, upon the delivery to the
Indemnitee of written notice of its election so to do. After delivery of such notice, approval of
such counsel by the Indemnitee and the retention of such counsel by the Company, the Company will
not be liable to the Indemnitee under this Agreement for any fees of counsel subsequently incurred
by the Indemnitee with respect to the same proceeding, provided that (i) the Indemnitee shall have
the right to employ his counsel in any such proceeding at the Indemnitee’s expense; and (ii) if (A)
the employment of counsel by the Indemnitee has been previously authorized by the Company, (B) the
Indemnitee shall have reasonably concluded that there may be a conflict of interest between the
Company and the Indemnitee in the conduct of any such defense, or (C) the Company shall not, in
fact, have employed counsel to assume the defense of such proceeding, then the fees and expenses of
Indemnitee’s counsel shall be at the expense of the Company.

     9. Determination of Right to Indemnification.

          (a) Successful Defense. To the extent the Indemnitee has been successful on the
merits or otherwise in defense of any proceeding (including, without limitation, an action by or in
the right of the Company) to which the Indemnitee was a party by reason of the fact that he is or
was an agent of the Company at any time, the Company shall indemnify the Indemnitee against all
expenses of any type whatsoever actually and reasonably incurred by him in connection with the
investigation, defense or appeal of such proceeding.

          (b) Other Situations. In the event that Section 9(a) is inapplicable, the Company
shall also indemnify the Indemnitee unless, and except to the extent that, the Company shall prove
by clear and convincing evidence in a forum listed in Section 9(c) below that the
Indemnitee has not met the applicable standard of conduct required to entitle the Indemnitee
to such indemnification.

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          (c) Selection of Forum. The Indemnitee shall be entitled to select the forum in which
the validity of the Company’s claim under Section 9(b) hereof that the Indemnitee is not entitled
to indemnification will be heard from among the following:

               (i) A quorum of the Board consisting of directors who are not parties to the proceeding for
which indemnification is being sought;

               (ii) The stockholders of the Company;

               (iii) Legal counsel selected by the Indemnitee, and reasonably approved by the Board, which
counsel shall make such determination in a written opinion; or

               (iv) A panel of three arbitrators, one of whom is selected by the Company, another of whom is
selected by the Indemnitee and the last of whom is selected by the first two arbitrators so
selected.

          (d) Submission to Forum. As soon as practicable, and in no event later than thirty
(30) days after written notice of the Indemnitee’s choice of forum pursuant to Section 9(c) above,
the Company shall, at its own expense, submit to the selected forum in such manner as the
Indemnitee or the Indemnitee’s counsel may reasonably request, its claim that the Indemnitee is not
entitled to indemnification; and the Company shall act in the utmost good faith to assure the
Indemnitee a complete opportunity to defend against such claim.

          (e) Application to Court of Chancery. Notwithstanding a determination by any forum
listed in Section 9(c) hereof that Indemnitee is not entitled to indemnification with respect to a
specific proceeding, the Indemnitee shall have the right to apply to the Court of Chancery of
Delaware, the court in which that proceeding is or was pending or any other court of competent
jurisdiction, for the purpose of enforcing the Indemnitee’s right to indemnification pursuant to
this Agreement.

          (f) Expenses Related to this Agreement. Notwithstanding any other provision in this
Agreement to the contrary, the Company shall indemnify the Indemnitee against all expenses incurred
by the Indemnitee in connection with any hearing or proceeding under this Section 9 involving the
Indemnitee and against all expenses incurred by the Indemnitee in connection with any other
proceeding between the Company and the Indemnitee involving the interpretation or enforcement of
the rights of the Indemnitee under this Agreement unless a court of competent jurisdiction finds
that each of the claims and/or defenses of the Indemnitee in any such proceeding was frivolous or
made in bad faith.

     10. Exceptions. Any other provision herein to the contrary notwithstanding, the
Company shall not be obligated pursuant to the terms of this Agreement:

          (a) Claims Initiated by Indemnitee. To indemnify or advance expenses to the
Indemnitee with respect to proceedings or claims initiated or brought voluntarily by the Indemnitee
and not by way of defense, unless (i) such indemnification is expressly required to be
made by law, (ii) the proceeding was authorized by the Board, (iii) such indemnification is
provided by the Company, in its sole discretion, pursuant to the powers vested in the Company under
the General Corporation Law of Delaware or (iv) the proceeding is brought to establish or

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enforce a
right to indemnification under this Agreement or any other statute or law or otherwise as required
under Section 145;

          (b) Lack of Good Faith. To indemnify the Indemnitee for any expenses incurred by the
Indemnitee with respect to any proceeding instituted by the Indemnitee to enforce or interpret this
Agreement, if a court of competent jurisdiction determines that each of the material assertions
made by the Indemnitee in such proceeding was not made in good faith or was frivolous; or

          (c) Unauthorized Settlements. To indemnify the Indemnitee under this Agreement for
any amounts paid in settlement of a proceeding unless the Company consents to such settlement,
which consent shall not be unreasonably withheld.

     11. Non-exclusivity. The provisions for indemnification and advancement of expenses
set forth in this Agreement shall not be deemed exclusive of any other rights which the Indemnitee
may have under any provision of law, the Company’s Certificate of Incorporation or Bylaws, the vote
of the Company’s stockholders or disinterested directors, other agreements, or otherwise, both as
to action in his official capacity and to action in another capacity while occupying his position
as an agent of the Company, and the Indemnitee’s rights hereunder shall continue after the
Indemnitee has ceased acting as an agent of the Company and shall inure to the benefit of the
heirs, executors and administrators of the Indemnitee.

     12. Enforcement. Any right to indemnification or advances granted by this Agreement
to Indemnitee shall be enforceable by or on behalf of Indemnitee in any court of competent
jurisdiction if (i) the claim for indemnification or advances is denied, in whole or in part, or
(ii) no disposition of such claim is made within ninety (90) days of request therefor. Indemnitee,
in such enforcement action, if successful in whole or in part, shall be entitled to be paid also
the expense of prosecuting his claim. It shall be a defense to any action for which a claim for
indemnification is made under this Agreement (other than an action brought to enforce a claim for
expenses pursuant to Section 6 hereof, provided that the required undertaking has been tendered to
the Company) that Indemnitee is not entitled to indemnification because of the limitations set
forth in Sections 4 and 10 hereof. Neither the failure of the Company (including its Board of
Directors or its stockholders) to have made a determination prior to the commencement of such
enforcement action that indemnification of Indemnitee is proper in the circumstances, nor an actual
determination by the Company (including its Board of Directors or its stockholders) that such
indemnification is improper, shall be a defense to the action or create a presumption that
Indemnitee is not entitled to indemnification under this Agreement or otherwise.

     13. Subrogation. In the event the Company is obligated to make a payment under this
Agreement, the Company shall be subrogated to the extent of such payment to all of the rights of
recovery under an insurance policy or any other indemnity agreement covering the Indemnitee, who
shall execute all documents required and shall do all acts that may be necessary to secure such
rights and to enable the Company effectively to bring suit to enforce such rights.

8

 

     14. Survival of Rights.

          (a) All agreements and obligations of the Company contained herein shall continue during the
period Indemnitee is an agent of the Company and shall continue thereafter so long as Indemnitee
shall be subject to any possible claim or threatened, pending or completed action, suit or
proceeding, whether civil, criminal, arbitrational, administrative or investigative, by reason of
the fact that Indemnitee was serving in the capacity referred to herein.

          (b) The Company shall require any successor to the Company (whether direct or indirect, by
purchase, merger, consolidation or otherwise) to all or substantially all of the business or assets
of the Company, expressly to assume and agree to perform this Agreement in the same manner and to
the same extent that the Company would be required to perform if no such succession had taken
place.

     15. Interpretation of Agreement. It is understood that the parties hereto intend this
Agreement to be interpreted and enforced so as to provide indemnification to the Indemnitee to the
fullest extent permitted by law including those circumstances in which indemnification would
otherwise be discretionary.

     16. Severability. If any provision or provisions of this Agreement shall be held to
be invalid, illegal or unenforceable for any reason whatsoever, (i) the validity, legality and
enforceability of the remaining provisions of the Agreement (including without limitation, all
portions of any paragraphs of this Agreement containing any such provision held to be invalid,
illegal or unenforceable, that are not themselves invalid, illegal or unenforceable) shall not in
any way be affected or impaired thereby, and (ii) to the fullest extent possible, the provisions of
this Agreement (including, without limitation, all portions of any paragraph of this Agreement
containing any such provision held to be invalid, illegal or unenforceable, that are not themselves
invalid, illegal or unenforceable) shall be construed so as to give effect to the intent manifested
by the provision held invalid, illegal or unenforceable and to give effect to Section 15 hereof.

     17. Modification and Waiver. No supplement, modification or amendment of this
Agreement shall be binding unless executed in writing by both of the parties hereto. No waiver of
any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other
provisions hereof (whether or not similar) nor shall such waiver constitute a continuing waiver.

     18. Notice. All notices, requests, demands and other communications under this
Agreement shall be in writing and shall be deemed duly given (i) if delivered by hand and receipted
for by the party addressee or (ii) if mailed by certified or registered mail with postage prepaid,
on the third business day after the mailing date. Addresses for notice to either party are as
shown on the signature page of this Agreement, or as subsequently modified by written notice.

     19. Governing Law. This Agreement shall be governed exclusively by and construed
according to the laws of the State of Delaware as applied to contracts between Delaware residents
entered into and to be performed entirely within Delaware.

9

 

     The parties hereto have entered into this Indemnity Agreement effective as of the date first
above written.

	 	 	 	 	 
	 	JDA SOFTWARE GROUP, INC.

 	 
	 	 
	 
	 	By:	 	 
	 
	 	 	Title:	 	 
	 
	 	 	Address: 	 
	 	 	 	 	 
	 
	 	INDEMNITEE:

	 
	 	 
	 	  	 	 	 
	 
	 	Address:

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