Document:

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                                                                   EXHIBIT 10.32

September 6, 2002 (Revised 9/21/02)

George Terhanian
Harris Interactive
60 Corporate Woods
Rochester, NY  14623

Dear George,

We are pleased to confirm our offer to you as President, Global Internet
Research, working out of the U.K. You will be reporting to Al Angrisani for P&L
and all other European operational activities and to Gordon Black for the
evolution of European internet strategy and panel development. The effective
date of the transfer will be September 1, 2002.

JOB RESPONSIBILITIES
While in the U.K., you will serve in the capacity of President, Global Internet
Research. Your responsibilities are described in the attached "Position
Description". The "Position Description" may be revised by the Company from time
to time. Any changes will be with your full knowledge.

ASSIGNMENT DURATION
The duration of your assignment will be up to 3 years, commencing September 1,
2002 and continuing through August 31, 2005. It is understood this agreement
will have an annual renewal provision, at which time the Company will determine
the disposition of your assignment in the U.K.

BELOW ARE THE SPECIFICS REGARDING YOUR TRANSFER AND COMPENSATION PACKAGE:
-------------------------------------------------------------------------

Base Compensation
-----------------
You will continue to be paid and administered out of the United States at the
annual salary of $200,000 US earned and payable on a bi-weekly basis effective
August 5, 2002. .

Bonus Plan
----------
Your bonus for fiscal year 2002/2003 will be based on a value added revenue
target and earnings before interest and taxes (EBIT). Appendix `A' will provide
you with the specifics of the plan for achieving and exceeding the EBIT target.

Benefits
--------
You will be enrolled under the health plan provided through the U.K Please work
with John Murphy regarding your health plan enrollment process. Because of the
need for you to see your physician in the U.S., we will continue to keep you on
the U.S. health care plan, in addition to the U.K. plan through December 31,
2002. All other benefits will continue to be covered under the U.S. plans.

STOCK OPTIONS
This offer includes an option to purchase 125,000 shares of Harris Interactive
Inc. common stock, of which one fourth of the options vest after the first full
year of employment and the balance vesting monthly over the next 36 months. The
option price was approved by the Board of Directors on August 13, 2002 at the
fair market price of $2.30 per share.

CAR ALLOWANCE
The Company shall provide you with an automobile allowance of $700.00 per month
for the use of an owned or leased automobile.

Holiday Entitlement
-------------------
While employed in the U.K., your annual holiday entitlement will be 20 working
days in addition to the normal 8 English Bank and Public Holidays.

Holiday entitlement will be earned and calculated on the basis of one-twelfth of
the 20 days for each full month of continuous service in the holiday year. The
holiday year is from July 1 to June 30. If you terminate during the holiday
year, your entitlement will be paid based on what you earned up to the date of
termination, less all holidays already taken in that year. If you have taken
more holidays than earned, you will have that amount deducted from your final
salary.

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Upon return to the U.S., your vacation eligibility will be adjusted to that
applicable for your numbers of years of service per the Harris Interactive
policy.

Relocation Expense
------------------
The Company will reimburse your household goods moving expenses to the U.K., not
to exceed $ 5,000.

Apartment Allowance
-------------------
You will be provided with an apartment allowance of up to a maximum of $ 2,000
USD/month.

HOME LEAVE
You will be reimbursed for (2) round trip economy class airfares to the U.S. per
year. Your anniversary date of employment in the U.K. will be used to determine
your annual leaves.

TAX EQUALIZATION
The Company shall provide income tax preparation and filing assistance during
your assignment in the U.K. and final preparation and filing upon returning to
the U.S.

NON COMPETE AGREEMENT
You agree to comply with the Company's non-compete clause as indicated below:

You agree that, while you were an employee and for a period of one year after
the effective date of termination from Harris Interactive, you shall not,
directly or indirectly, as a director, officer, employee, agent, partner or
equity owner (except as owner of less than 1% of the shares of the publicly
traded stock of a corporation) of any entity, engage in any of the following
activities with respect to any product or service sold by the Company at any
time during the undersigned's employment, or any product or service similar to,
competitive with, or intended to compete with any such product or service:

Sell, develop, distribute, solicit or contact with a view to selling any such
product or service, for, from or to any clients or customers of the Company with
whom I have been engaged with as of the time of termination (including any
client to whom the Company has sold services or products in the two years prior
to termination and any prospective client or customer for whom a bid has been
prepared within the previous six months).

You further agree that while you were an employee and for a period of one year
after the effective date of termination from the Company, you will not induce or
attempt to induce any employee, agent or consultant of the Company or any
subsidiary to terminate his or her association with the Company or any
affiliates.

If any of the restrictions on competitive activities contained in the Agreement
shall for any reason be held by a court of competent jurisdiction to be
excessively broad as to duration, geographical scope, activity or subject, such
restrictions shall be construed so as to thereafter be limited or reduced to be
enforceable to the extent compatible with applicable law; it being understood
that by the execution of this Agreement, the parties hereto regard such
restrictions as reasonable and compatible with their respective rights and
expectations. You agree that the Company's legal remedies for a breach of this
provision shall be inadequate and that in addition to all other remedies
available to the Company at law or in equity, the Company shall be entitled to
obtain injunctive relief to enforce this provision.

CONFIDENTIALITY OF INFORMATION AND NON-DISCLOSURE POLICY
As an employee of the Company, you have access to confidential business,
products, processes, and customer information proprietary to the Company and its
customers. By signing this agreement you will continue to be bound to the
provisions of the attached Confidentiality of Information and Non-Disclosure
Policy that you signed on May 5, 2000.

TERMINATION OF EMPLOYMENT
Should your employment be terminated by the Company, within the term of this
agreement, for any reason other than cause, the Company will reimburse you for
reasonable relocation expenses associated with your personal and household goods
move back to Rochester, New York. The Company will also provide you with a
severance payment equal to six (6) months of your base salary at the time of
termination.

EXPENSE REIMBURSEMENT
The Company shall reimburse you for all reasonable and documented expenses
incurred in connection with the performance of your job duties and in accordance
with the Company's reimbursement policies in effect at the time.

You will be required to submit a monthly expense report to Payroll for temporary
living expenses, apartment allowance and car allowance to receive reimbursement.
Please submit the reports to the attention of Kim DeYoung in the Finance
organization.

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George, you are one of the first individuals to be transferred to another
country as a Harris Interactive employee. We will do everything we can to made
the transition smooth and ask that you share with us your experience so we can
pave the way for others to follow. Please keep in close contact with me on
anything you need or want to discuss.

These are exciting times and we look forward to providing a new juncture in your
career path and having you playing a key role for the Company as we venture into
the international markets.

Please indicate your acceptance of this offer by signing below and returning
this letter to me.

Sincerely,

/s/ Dennis K. Bhame

Dennis K. Bhame
EVP - Human Resources
Harris Interactive Inc.

I accept this offer as stated above.

  /s/ George Terhanian
------------------------
George Terhanian

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                                                                   EXHIBIT 10.33

                             Harris Interactive Inc.
                               130 Corporate Woods
                            Rochester, New York 14624

Albert Angrisani
5 Independence Way
Princeton, New Jersey  08543

Dear Mr. Angrisani:

     Please reference the Employment Agreement (the "Agreement") dated as of
August 5, 2001 between you and Harris Interactive Inc. (the "Company"). Section
3.1 of the Agreement provides for payment to you of Base Compensation, the
amount of which is to be reviewed periodically by the Compensation Committee of
the Company's Board of Directors.

     We hereby advise you that the Compensation Committee has reviewed your Base
Compensation, and has approved an increase in such Base Compensation to $375,000
per annum, effective July 1, 2003.

     /s/ James A. Riedman
     ----------------------------
James A. Riedman
Chairman
Compensation Committee

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                                                                   EXHIBIT 10.34

                              EMPLOYMENT AGREEMENT
                              --------------------

     EMPLOYMENT AGREEMENT dated as of January 1, 1999 between Total Research
Corporation, a Delaware corporation ("Company"), and Terri Flanagan
("Executive").

                                   BACKGROUND
                                   ----------

     Executive is presently serving as the President, Customer Loyalty Division
of the Company under an Employment Agreement with Company effective January 2,
1997 (the "Original Employment Agreement"). Company desires to have Executive
continue in the employment of the Company beyond the June 30, 1999 termination
date in the Original Employment Agreement, and Executive wishes to remain in the
employment of the Company beyond such date, on the terms and conditions
contained in this Agreement.

     NOW, THEREFORE, in consideration of the premises and the mutual agreements
contained herein and intending to be legally bound hereby, the parties hereto
agree as follows:

CAPACITY AND DUTIES

EMPLOYMENT; ACCEPTANCE OF EMPLOYMENT. Company hereby employs Executive and
executive hereby accepts employment by Company for the period and upon the terms
and conditions hereinafter set forth.

CAPACITY AND DUTIES.
Executive shall initially serve as President of the Customer Loyalty Division of
Company. Executive shall perform the duties and have the responsibilities of a
Division President as described in the "Position Description" previously
delivered to Executive, as such "Position Description" may be revised by Company
from time to time. Executive shall perform such other duties and shall have such
authority consistent with his position as may from time to time be specified by
the Chief Executive Officer of Company. Executive may be appointed by the Chief
Executive Officer to another senior level position, provided such appointment
does not result in a reduction in Executive's compensation and benefits under
this Agreement. Executive shall report directly to the Chief Executive Officer,
and shall perform Executive's duties for Company principally at Company's
principal executive offices, presently in Princeton, New Jersey, except for
periodic travel that may be necessary or appropriate in connection with the
performance of Executive's duties hereunder.

Executive shall devote Executive's full working time, energy, skill and best
efforts to the performance of Executive's duties hereunder, in a manner that
will faithfully and diligently further the business and interests of Company,
and shall not be employed by, or participate or engage in or in any manner be a
part of the management or operation of, any business enterprise other than
Company without the prior written consent of the Board of Directors of Company
(the "Board"). Notwithstanding the above, Executive shall be permitted, to the
extent such activities do not interfere or conflict with the performance by
Executive of Executive's duties and responsibilities hereunder, (i) to manage
Executive's personal, financial and legal affairs, and (ii) to serve on civic,
charitable or professional boards or committees (it being expressly understood
and agreed that Executive's continuing to serve on any such board and/or
committees on which Executive is serving, or with which Executive is otherwise
associated (each of which has been disclosed to Company in writing prior to the
execution of Executive's Agreement), as of the Commencement Date (as defined
below), shall be deemed not to interfere with the performance by Executive of
Executive's duties and responsibilities under this Agreement).

Executive represents and warrants to Company that Executive is under no
contractual or other restriction or obligation which conflicts with, violates or
is inconsistent with the execution of this Agreement, the performance of
Executive's duties hereunder, or the other rights of Company hereunder.

During the Term, Executive shall be entitled to participate as a member of the
Company's Management Council. The Management Council shall consist of Executive
and certain other senior officers of the Company and shall serve as an advisory
and consultative body on such significant strategic and operating issues as the
Chairman or President of the Company determine to present to the Management
Council prior to decisions on such issues being made by the President, the
Executive Committee or the Board of Directors.

TERM OF EMPLOYMENT
TERM. The term of Executive's employment hereunder shall commence on the date
hereof (the "Commencement Date") and continue until June 30, 2000, as further
extended or unless sooner terminated in accordance with the other provisions
hereof (the "Term"). Except as hereinafter provided, on expiration of the
initial Term, the Term shall be automatically extended for one additional year
unless either party shall have given to the other party written notice of
nonrenewal of this Agreement at least six

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months prior to such expiration date. After the initial Term, the Term shall be
automatically extended for successive one year Terms unless written notice of
nonrenewal is given by either party to the other at least six (6) months prior
to the expiration of the then current Term. If written notice of termination is
given as provided above, Executive's employment under this Agreement shall
terminate on the last day of the then-current Term.

COMPENSATION
BASIC COMPENSATION. As Compensation for Executive's services during the Term,
Company shall pay to Executive a salary effective January 1, 1999 in the amount
specified on Exhibit A, attached hereto and made a part hereof. The Executive
shall continue to receive Executive's salary at the rate presently in effect
under the Original Employment Agreement through December 31, 1998. The salary
shall be payable in periodic installments in accordance with Company's regular
payroll practices for its executive personnel at the time of payment, but in no
event less frequently than monthly. Executive's annual salary, as determined in
accordance with this Section 3.1, is hereinafter referred to as Executive's
"Base Salary."

PERFORMANCE BONUS. As additional compensation for the services rendered by
Executive to Company pursuant to this Agreement for fiscal periods commencing
July 1, 1998, the Executive shall be entitled to participate in the Senior
Management Compensation Plan, attached hereto and incorporated hereby as Exhibit
A (the "Compensation Plan").

EMPLOYEE BENEFITS. During the Term, Executive shall be entitled to participate
in such of Company's employee benefit plans and benefit programs, including
medical, hospitalization, dental, disability, accidental death and dismemberment
and travel accident plans and programs, as may from time to time be provided by
Company for its senior executives generally. In addition, during the Term
Executive shall be eligible to participate in all pension, retirement, savings
and other employee benefit plans and programs maintained from time to time by
Company for the benefit of its senior executives generally. Company shall have
no obligation, however, to maintain any particular program or level of benefits
referred to in this Section 3.3.

OTHER BENEFITS. During the Term, the Company shall provide Executive with an
automobile allowance of $500.00 per month for the use of an automobile owned or
leased by Executive in accordance with the policies and procedures established
by the Company from time to time for executive employees.

VACATION. Executive shall be entitled to the normal and customary amount of paid
vacation provided to senior executives of the Company generally, but in no event
less than 20 days during each 12 month period, beginning on July 1, 1998. Any
vacation days that are not taken in a given 12 month period shall accrue and
carry over from year to year up to a maximum of 20 days. The Executive may be
granted leaves of absence with or without pay for such valid and legitimate
reasons as the Board in its sole and absolute discretion may determine, and is
entitled to the same sick leave and holidays provided to other senior executive
officers of Company.

EXPENSE REIMBURSEMENT. Company shall reimburse Executive for all reasonable and
documented expenses incurred by him in connection with the performance of
Executive's duties hereunder in accordance with its regular reimbursement
policies as in effect from time to time.

STOCK OPTION AGREEMENT. Company acknowledges the prior grant to Executive of
250,000 stock options (the "Option Shares") made pursuant to the Original
Employment Agreement under which, subject to the terms thereof, the Option
Shares are scheduled to vest on June 30, 1999.

TERMINATION OP EMPLOYMENT

DEATH OF EXECUTIVE. If Executive dies during the Term, Company shall not
thereafter be obligated to make any further payments hereunder other than
amounts (including Base Salary, bonuses, expense reimbursement, etc.) accrued as
of the date of Executive's death in accordance with generally accepted
accounting principles (the "Accrued Obligations," which, for purposes of this
Agreement in situations other than death, shall reference the date of
termination).

DISABILITY OF EXECUTIVE. If Executive is permanently disabled (as defined in
Company's long-term disability insurance policy then in effect), then The Board
shall have the right to terminate Executive's employment upon 30 days prior
written notice to Executive at any time during the continuation of such
disability. In the event Executive's employment is terminated for disability in
accordance with this Section 4.2, Company shall not thereafter be obligated to
make any further payments hereunder other than (i) Accrued Obligations through
the date of such termination and (ii) continued Base Salary and benefits, until
the earlier of (x) such time as payments to Executive commence under Company's
long-term disability insurance policy then in effect, or (y) the expiration of
the then current Term.

TERMINATION FOR CAUSE. Executive's employment hereunder shall terminate
immediately upon notice that the Board is terminating Executive for Cause (as
defined herein), in which event Company shall not thereafter be obligated to
make any further payments of Base Salary, bonus or other payments. "Cause" shall
be limited to the following:
willful failure to substantially perform Executive's duties as described in
Section 1.2 (other than such failure resulting from

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Executive's physical or mental illness, or the failure of Executive to perform
such duties during the remedy period set forth in Section 4.4 hereof following
the issuance of a Notice of Termination (as herein defined) by Executive for
Good Reason, unless an arbitrator acting pursuant to Section 6.2 hereof finds
Executive to have acted in bad faith in issuing such Notice of Termination),
after (x) demand for substantial performance is delivered by Company in writing
that identifies the manner in which Company believes Executive has not
substantially performed Executive's duties and (y) Executives' failure to cure
such nonperformance within ten days after receipt of such written demand.
willful misconduct that is materially and demonstrably injurious to Company or
any of its subsidiaries;
conviction or plea of guilty or nolo contendere to a felony or to any other
crime which involves moral turpitude or, if not involving moral turpitude, the
act giving rise to such conviction or plea is materially and demonstrably
injurious to the Company or any of its subsidiaries; material violation of (x)
Company's policies relating to sexual harassment, substance or alcohol abuse or
the disclosure or misuse of Confidential Information (as hereinafter defined),
or (y) other Company polices set forth in Company manuals or written statements
of policy provided in the case of this clause (y) that such violation is
materially and demonstrably injurious to Company and continues for more than
three (3) days after written notice thereof is given to Executive by the Board;
and material breach of any provision of this Agreement by Executive, which
breach continues for more then ten days after written notice thereof is given by
the Board to Executive.

     Cause shall not exist under this Section 4.3 unless and until Company has
delivered to Executive a copy of a resolution duly adopted by a majority of the
Board at a meeting of the Board called and held for such purpose (or by
unanimous written consent of the Board), finding that such Cause exists in the
good faith opinion of the Board. This Section 4.3 shall not prevent Executive
from challenging in any arbitration proceeding or court of competent
jurisdiction the Board's determination that Cause exists or that Executive has
failed to cure any act (or failure to act), to the extent permitted by this
Agreement, that purportedly formed the basis for the Board's determination.
Company must provide notice to Executive that it is intending to terminate
Executive's employment for Cause within one hundred and twenty (120) days after
the Board has actual knowledge of the occurrence of the event it believes
constitutes Cause.

TERMINATION WITHOUT CAUSE BY EXECUTIVE FOR GOOD REASON.
If (i) Executive's employment is terminated by Company for any reason (other
than (x) Cause or (y) disability of Executive) or (ii) Executive's employment is
terminated by Executive for Good Reason, then Company shall within thirty (30)
days of termination of employment pay to Executive a lump sum cash payment equal
to Executive's Base Salary for a period equal to the greater of (x) the date of
termination of employment through the date that is one (1) year after the date
of delivery of a proper notice of termination of employment or nonrenewal of the
Agreement or (y) the then remaining Term (the "Severance Payment"). Further, in
the event of termination by Company under such circumstances Company shall
maintain in full force and effect, for the continued benefit of Executive,
Executive's spouse and Executive's dependents for the remaining balance of the
unexpired Term as of the date of termination the medical, hospitalization,
dental and life insurance programs in which Executive, Executive's spouse and
Executive's dependents were participating immediately prior to the date of such
termination at substantially the level in effect and upon substantially the same
terms and conditions (including without limitation contributions required by
Executive for such benefits) as existed immediately prior to the date of
termination (except to the extent thereafter reduced for senior executives of
Company generally); provided, that if Executive, Executive's spouse or
Executive's dependents cannot continue to participate in the Company programs
providing such benefits, the Company shall arrange to provide Executive,
Executive's spouse and Executive's dependents with the economic equivalent of
such benefits which they otherwise would have been entitled to receive under
such plans and programs, provided that such benefits shall terminate upon the
date or dates Executive receives coverage and benefits which are substantially
similar, taken as a whole, without waiting period or pre-existing condition
limitations, under the plans and programs of a subsequent employer. Upon making
the payments described in this Section 4.4, Company shall have no further
obligation to Executive hereunder.

Notwithstanding the foregoing, if Executive's employment is terminated (i) by
Company without Cause but due to Executive's failure for four consecutive
calendar quarters to attain all the performance goals as outlined in the
Compensation Plan or (ii) by Executive for Good Reason under Section 4.4(c)(vi)
provided Executive terminates employment under Section 4.4(c)(vi) within ten
(10) days of the Company's delivery of the revised performance goals to
Executive, the Severance Payment shall be reduced by fifty percent (50%).

"Good Reason" shall mean the following:
material breach of Company's obligations hereunder, provided that Executive
shall have given reasonably specific written notice thereof to Company, and
Company shall have failed to remedy the circumstances within 60 days thereafter;
any decrease in Executive's salary below the amount set forth in the
Compensation Plan (except for decreases that are in conjunction with decreases
in salaries generally) or any material reduction in the general nature of
Executive's duties or authority to a level inconsistent with a senior executive
position, unless previously agreed to in writing by Executive; the failure of
Executive to be appointed initially to the positions set forth in Section
1.2(a);
the relocation of Executive's principal place of employment to a location more
than thirty (30) miles from Princeton, New Jersey; the failure of any successor
in interest of Company to be bound by the terms of this Agreement in accordance
with Section 6.5 hereof;

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The financial Bonus Goals established by the Company in the Senior Management
Compensation Plan for any fiscal year are more than 125% of the financial Bonus
Goals for the preceding fiscal year and are not approved in writing by the Chief
Executive Officer or, if Albert Angrisani is not then serving as Chief Executive
Officer, approved by a majority of the participants in the Compensation Plan; or

Executive's termination of the Agreement after Company notice of nonrenewal
under Section 2.1.

     Executive must provide notice to Company that Executive is intending to
terminate Executive's employment for Good Reason within one hundred and twenty
(120) days after Executive has actual knowledge of the occurrence of an event he
believes constitutes Good Reason. Executive's right to terminate Executive's
employment hereunder for Good Reason shall not be affected by Executive's
Disability. Subject to compliance by Executive with the notice provisions of
Section 4.4(c)(i), Executive's continued employment prior to terminating
employment for Good Reason shall not constitute consent to, or a waiver of
rights with respect to, any act or failure to act constituting Good Reason. In
the event Executive delivers to the Company a Notice of Termination for Good
Reason, Executive agrees to appear before a meeting of the Board called and held
for such purpose (after reasonable notice) and specify to the Board the
particulars as to why Executive believes adequate grounds for termination for
Good Reason exist. No action by the Board, other than the remedy of the
circumstances within the time periods specified in Section 4.4(c)(i), shall be
binding on Executive.

                               CHANGE IN CONTROL.
                               ------------------
If, during the Term, there should be a Change of Control (as defined herein),
and within one year thereafter either (i) Executive's employment should be
terminated for any reason other than for Cause or (ii) Executive terminates
Executive's employment for Good Reason (other than under Section 4.4(c)(vi)),
Company shall, on or before Executive's last day of full-time employment
hereunder, pay to Executive, the amounts set forth in Section 4.4 above,
provided that it is the intention of the parties that the payments under this
Section 4.5 shall not constitute "excess parachute payments" within the meaning
of Section 280G of the Internal Revenue Code of 1986, as amended. Accordingly,
notwithstanding anything in this Agreement to the contrary, if any of the
amounts otherwise payable under this Section would constitute "excess parachute
payments," or if the independent accountants acting as auditors for Company on
the date of the Change in Control determine that such payments may constitute
"excess parachute payments," then the amounts otherwise payable under this
Agreement shall be reduced to the maximum amounts that may be paid without any
such payments constituting, or potentially constituting, "excess parachute
payments."

Upon the occurrence of a Change in Control, any stock options previously granted
to Executive that are not then exercisable, ie. unvested, shall immediately vest
and become exercisable by Executive. The Company shall execute all necessary
amendments to the applicable stock option plans and agreements provided such
amendments are permitted by law and will not adversely affect the tax status or
qualification of the plan as an Incentive Stock Option Plan or Non-qualified
Stock Option Plan.

Upon making the payments described in this Section 4.5, Company shall have no
further obligation to Executive hereunder.

A "Change in Control" of Company shall be deemed to have occurred if

  (1)at any time after the date hereof there shall occur (i) any consolidation
or merger of Company in which Company is not the continuing or surviving
corporation or pursuant to which the shares of common stock of Company ("Common
Stock") would be converted into cash, securities or other property, or (ii) any
sale, lease, exchange or other transfer (in one transaction or a series of
related transactions) of assets accounting for 50% or more of total assets or
50% or more of the total revenues of Company, other than, in case of either (i)
or (ii) a consolidation or merger with, or transfer to, a corporation or other
entity of which, or of the parent entity of which, immediately following such
consolidation, merger or transfer, (x) more than 50% of the combined voting
power of the then outstanding voting securities of such entity entitled to vote
generally in the election of directors (or other determination of governing
body) is then beneficially owned (within the meaning of Rule 13d-3 under the
Securities Exchange Act of 1934) by all or substantially all of the individuals
and entities who were such owners of Common Stock immediately prior to such
consolidation, merger or transfer in substantially the same proportion, as among
themselves, as their ownership of Common Stock immediately prior to such sale
consolidation, merger or transfer, or (y) a majority of the directors (or other
governing body) consists of members of the Board of Directors of Company In
office on the date hereof for purposes of (2) below or approved as provided in
(2) below;

  (2)at any time after the date hereof (x) members of the Board of Directors of
Company in office on the date hereof (including any designated as contemplated
by Section 4.2 of the Stock Purchase Agreement made as of April 16,1998 between
Company and David Brodsky) plus (y) any new director (excluding a director
designated by a person or group who has entered into an agreement with Company
to effect a transaction described in Section 4.5(d)(1)) whose election by the
Board of Directors of Company or nomination for election by Company's
stockholders was approved by (i) Executive (if a director) or (ii) a vote of at
least a majority of the directors then still in office who either were directors
on the date hereof or whose election or nomination for election was previously
so approved, shall cease for any reason to constitute a majority of the Board;
or

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  (3)at any time after the date hereof, the stockholders of Company approve a
complete liquidation or dissolution of Company, except in connection with a
recapitalization or other transaction which does not otherwise constitute a
Change of Control for purposes of Section 4.5(a)(l) above.

TERMINATION BY EXECUTIVE WITHOUT GOOD REASON. In the event Executive's
employment is voluntarily terminated by Executive without Good Reason, Company
shall not be obligated to make any further payments to Executive hereunder other
than Accrued Obligations through the date of such termination.

FAILURE TO EXTEND. A failure by Company to extend this Agreement pursuant to
Section 2.1 shall not be treated as a termination of Executive's employment for
purposes of this Agreement.

MITIGATION. Executive shall not be required to mitigate amounts payable under
this Section 4 by seeking other employment or otherwise, and there shall be no
offset against amounts due Executive under this Agreement on account of
subsequent employment except as specifically provided herein.

NON-COMPETITION AND CONFIDENTIALITY

NON-COMPETITION.
During the Term and for a period of one year thereafter (the "Non-Competition
Period"), Executive shall not, directly or indirectly, own, manage, operate,
join, control, participate in, invest in or otherwise be connected or associated
with, in any manner, including, without limitation, as an officer, director,
employee, distributor, independent contractor, independent representative,
partner, consultant, advisor, agent, proprietor, trustee or investor, any
Competing Business located in any state or region (including foreign
jurisdictions) where Company conducts business; provided, however, that
ownership of 1% or less of the stock or other securities of a corporation, the
stock of which is listed on a national securities exchange or is quoted on the
NASDAQ Stock Market's National market, shall not constitute a breach of this
Section 5, so long as the Executive does not in fact have the power to control,
or direct the management of, or is not otherwise engaged in activities with,
such corporation.

For purposes hereof, the term "Competing Business" shall mean any business or
venture which is substantially similar to the whole or any significant part of
the business conducted by Company.
Notwithstanding the above, the Non-Competition Period shall be limited to the
period for which a Severance Payment is received under Section 4.4(a) above if
Executive's employment is terminated (i) by Company without Cause, (ii) by
Executive for Good Reason or (iii) as a result of nonrenewal of the Agreement by
Company.
If the Executive's employment is terminated for any reason other than the
reasons specified in Section 5.1(c) above and Executive is not entitled to a
Severance Payment under Section 4.4(a) as a result of such termination, the
Non-Competition Period shall continue for one (1) year after termination of
employment.

NO SOLICITATION. During the Term, including any unexpired portion thereof, and
for a period of one year thereafter, the Executive shall not, directly or
indirectly, including on behalf of, for the benefit of, or in conjunction with,
any other person or entity, (i) solicit, assist, advise, influence, induce or
otherwise encourage in any way, any employee of Company to terminate Executive's
relationship with Company for any reason, or assist any person or entity in
doing so, or employ, engage or otherwise contract with any employee or former
employee of Company in a Competing Business or any other business unless such
former employee shall not have been employed by Company for a period of at least
one year, (ii) interfere in any manner with the relationship between any
employee and Company or (iii) contact, service or solicit any existing clients,
customers or accounts of Company on behalf of a Competing Business, either as an
individual on Executive's own account, as an investor, or as an officer,
director, partner, joint venturer, consultant, employee, agent or sales man of
any other person or entity.

CONFIDENTIAL INFORMATION.
"Confidential Information" shall mean confidential records and information,
including, but not limited to, development, marketing, purchasing,
organizational, strategic, financial, managerial, administrative, manufacturing,
production, distribution and sales information, distribution methods, data,
specifications and processes (including the Transferred Property as hereinafter
defined) presently owned or at any time hereafter developed by Company or its
agents or consultants or used presently or at any time hereafter in the course
of the business of Company, that are not otherwise part of the public domain.
Executive hereby sells, transfers and assigns to Company, or to any person or
entity designated by Company, all of Executive's entire right, title and
interest in and to all inventions, ideas, methods, developments, disclosures and
improvements (the "Inventions"), whether patented or unpatented, and
copyrightable material, and all trademarks, trade names, all goodwill associated
therewith and all federal and state registrations or applications thereof, made,
adopted or conceived by solely or jointly, in whole or in part (collectively,
the "Transferred Property" prior to or during the Term which (i) relate to
methods, apparatus, designs, products, processes or devices sold, leased, used
or under construction or development by Company or (ii) otherwise relate to or
pertain to the business, products, services, functions or operations of the
Company. Executive shall make adequate written records of all Inventions, which
records shall be Company's property and shall communicate promptly and disclose
Company, in such forms Company requests, all information, details and data
pertaining to the aforementioned Inventions. Whether during the Term or
thereafter, Executive shall execute and deliver to Company such formal transfers
and assignments

                                       5
<PAGE>

and such other papers and documents as may be required of Executive to permit
Company, or any person or entity designated by Company, to file and prosecute
patent applications (including, but not limited to, records, memoranda or
instruments deemed necessary by Company for the prosecution of the patent
application or the acquisition of letters patent in the United states, foreign
counties or otherwise) and, as to copyrightable material, to obtain copyrights
thereon, und as to trademarks, to record the transfer of ownership of any
federal or state registrations or applications.

All such Confidential Information is considered secret and will be disclosed to
the Executive in confidence, and Executive acknowledges that, as a consequence
of Executive's employment and position with Company, Executive may have access
to and become acquainted with Confidential Information. Except in the
performance of Executive's duties as an employee of Company, Executive shall
not, during the term and at all times thereafter, directly or indirectly for any
reason whatsoever, disclosure or use any such Confidential Information. All
records, files, drawings, documents, equipment and other tangible items,
wherever located, relating in any way to or containing Confidential Information,
which Executive has prepared, used or encountered or shall in the future
prepare, use or encounter, shall be and remain Company's sole and exclusive
property and shall be included in the Confidential Information. Upon termination
of Executive's agreement, or whenever requested by Company, Executive shall
promptly deliver to Company any and all of the Confidential Information and
copies thereof, not previously delivered to Company, that may be in the
possession or under the control of the Executive. The foregoing restrictions
shall not apply to the use, divulgence, disclosure or grant of access to
Confidential Information to the extent but only to the extent, (i) expressly
permitted or required pursuant to any other written agreement between Executive
and Company, (ii) such Confidential Information has been publicly disclosed (not
due to a breach by the Executive of Executive's obligations hereunder, or by
breach of any other person, of a fiduciary or confidential obligation to Company
or (iii) the Executive is required to disclose Confidential Information by or to
any court of competent jurisdiction or any governmental or quasi-governmental
agency, authority or instrumentality of competent jurisdiction, provided,
however, that the Executive shall, prior to any such disclosure, immediately
notify Company of such requirements and provided further, however, that the
Company shall have the right, at its expense, to object to such disclosures and
to seek confidential treatment of any Confidential Information to be so
disclosed on such terms as it shall determine.

ACKNOWLEDGEMENT; REMEDIES; SURVIVAL OF THIS AGREEMENT.
Executive acknowledges that violation of any of the covenants and provisions set
forth in this Agreement would cause Company irreparable damage and agrees that
Company's remedies at law for a breach or threatened breach of any of the
provisions of this Agreement would be inadequate and, in recognition of this
fact, in the event of a breach or threatened breach by Executive of any of the
provisions of this Agreement, it is agreed that, in addition to the remedies at
law or in equity, Company shall be entitled, without the posting of a bond, to
equitable relief in the form of specific performance, a temporary restraining
order, temporary or permanent injunction, or any other equitable remedy which
may then be available for the purposes of restraining Executive from any actual
or threatened breach of such covenants. Without limiting the generality of the
foregoing, if Executive breaches or threatens to breach this Section 5 hereof,
such breach or threatened breach will entitle Company to enjoin Executive from
disclosing any Confidential Information to any Competing Business, to enjoin any
Competing Business from retaining Executive or using any such Confidential
Information, to enjoin Employee form rendering personal services to or in
connection with any Competing Business. The rights and remedies of the parties
hereto are cumulative and shall not be exclusive, and each such party shall be
entitled to pursue all legal and equitable rights and remedies and to secure
performance of the obligations and duties of the other under this Agreement, and
the enforcement of one or more of such rights and remedies by a party shall in
no way preclude such party from pursuing, at the same time or subsequently, any
and all other rights and remedies available to it.

The provisions of this Agreement shall survive the termination of Executive's
employment with Company.

MISCELLANEOUS

CANCELLATION OF ORIGINAL EMPLOYMENT AGREEMENT. With the exception of the
obligation to pay salary, benefits and performance bonus for the period through
December 31, 1998, the Original Employment Agreement is hereby cancelled;
provided, however, that this Section 6.1 shall not be construed to limit or
terminate Executive's entitlement under the Original Employment Agreement to
amounts accrued for periods through the date of this Agreement, including,
without limitation, the 250,000 stock options granted thereunder.

ARBITRATION. Any dispute or controversy arising under or in connection with this
Agreement shall be settled exclusively by arbitration in Princeton, New Jersey,
in accordance with the Commercial Arbitration Rules of the American Arbitration
Association then in effect. Judgment may be entered on the arbitrator's award in
any court having jurisdiction. The parties consent to the authority of the
arbitrator, if the arbitrator so determines, to award fees and expenses
(including legal fees) to the prevailing party in the arbitration.
Notwithstanding the foregoing, Company shall be entitled to enforce the
provisions of Section 5 hereof through proceedings brought in a court of
competent jurisdiction as contemplated by Section 6.9 hereof.

SEVERABILITY; REASONABLENESS OF AGREEMENT. If any term, provision or covenant of
this Agreement or part thereof, or the application thereof to any person, place
or circumstance shall be held to be invalid, unenforceable or void by a court of
competent jurisdiction, the remainder of this Agreement and such term, provision
or covenant shall remain in full force and effect, and any

                                       6
<PAGE>

such invalid, unenforceable or void term, provision or covenant shall be deemed,
without further action on the part of the parties hereto, modified, amended and
limited, and the court shall have the power to modify, amend and limit any such
term, provision or covenant, to the extent necessary to render the same and the
remainder of the Agreement valid, enforceable and lawful. In this regard, the
Executive understands that the provisions of Section 5 may limit Executive's
ability to earn a livelihood in a business similar or related to the business of
Company, but nevertheless agrees and acknowledges that (i) the provisions of
Section 5 are reasonable and necessary for the protection of Company, and do not
impose a greater restraint than necessary to protect the goodwill or other
business interest of Company and (ii) such provisions contain reasonable
limitations as to the time and the scope of activity to be restrained. In
consideration of the foregoing and in light of Executive's education, skills and
abilities, Executive agrees that all defenses by Executive to the strict
enforcement of such provisions are hereby waived by Executive.

KEY EMPLOYEE INSURANCE. Company shall have the right at its expense to purchase
insurance on the life of Executive, in such amounts as it shall from time to
time determine, of which Company shall be the beneficiary. Executive shall
submit to such physical examinations as may reasonably be required and shall
otherwise cooperate with Company in obtaining such insurance.

ASSIGNMENT; BENEFIT. This Agreement shall not be assignable by Executive, other
than Executive's rights to payments or benefits hereunder, which may be
transferred only by will or the laws of descent and distribution. Upon
Executive's death, this Agreement and all rights of Executive hereunder shall
inure to the benefit of and be enforceable by Executive's beneficiary or
beneficiaries, personal or legal representatives, or estate, to the extent any
such person succeeds to Executive's interests under this Agreement. No rights or
obligations of Company under this Agreement may be assigned or transferred
except that Company will require any successor (whether direct or indirect, by
purchase, merger, consolidation or otherwise) to all or substantially all of the
business and/or assets of Company to expressly assume and agree to perform this
Agreement in the same manner and to the same extent that Company would be
required to perform it if no such succession had taken place. As used in this
Agreement, "Company" shall mean Company as herein before defined and any
successor to its business and/or assets (by merger, purchase or otherwise) which
executes and delivers the agreement provided for in this Section 5.4 or which
otherwise becomes bound by all the terms and provisions of this Agreement by
operation of law.

NOTICES. All notices hereunder shall be in writing and shall be sufficiently
given if hand-delivered, sent by documented overnight delivery service or
registered or certified mail, postage prepaid, return receipt requested or by
telegram or telefax (confirmed by U.S. mail), receipt acknowledged, addressed as
set forth below or at such other address for either party as may be specified in
a notice given as provided herein by such party to the other. Any such notice
shall be deemed to have been given as of the date received, in the case of
personal delivery, or on the date shown on the receipt or confirmation therefor,
in all other cases. Any and all service of process and any other notice in any
such action, suit or proceeding shall be effective against any party if given as
provided in this Agreement; provided that nothing herein shall be deemed to
affect the right of any party to serve process in any other manner permitted by
law.

If to Company

        Total Research Corporation
        Princeton Corporate Center
        5 Independence Way
        Princeton, NJ 08540

        With copies to:

        Thomas A. Belton, Esq.
        Drinker Biddle & Reath LLP
        105 College Road East
        Princeton, NJ 08540

        Peter G. Smith, Esq.
        Kramer, Levin, Naftalis & Frankel
        919 Third Avenue
        New York, NY 10022-3903

If to Executive:

TERMINATION PROCEDURES. Any termination of Executive's employment by the Company
or by Executive during the Term (other than termination pursuant to death) shall
be communicated by written Notice of Termination to the other party hereto in
accordance with Section 5.5. For purposes of this Agreement, a "Notice of
Termination" shall mean a notice which shall indicate

                                       7
<PAGE>

the specific termination provision in this Agreement relied upon and shall set
forth in reasonable detail the facts and circumstances claimed to provide a
basis for termination of Executive's employment under the provision so
indicated.

ENTIRE AGREEMENT AND MODIFICATION. This Agreement constitutes the entire
agreement between the parties hereto with respect to the matters contemplated
herein and supersedes all prior agreements and understandings with respect
thereto. No amendment, modification, or waiver of this Agreement shall be
effective unless in writing. Neither the failure nor any delay on the part of
any party to exercise any right, remedy, power or privilege hereunder shall
operate as a waiver thereof, nor shall any single or partial exercise of any
right, remedy, power or privilege preclude any other or further exercise of the
same or of any other right, remedy, power, or privilege with respect to such
occurrence or with respect to any other occurrence.

GOVERNING LAW. This Agreement is made pursuant to, and shall be construed and
enforced in accordance with, the laws of the State of New Jersey and the federal
laws of the United States of America, to the extent applicable, without giving
effect to otherwise applicable principles of conflicts of law. The parties
hereto expressly consent to the jurisdiction of any state or federal court
located in New Jersey, and to venue therein, and consent to the service of
process in any such action or proceeding by certified or registered mailing of
the summons and complaint therein directed to Executive or Company, as the case
may be, at its address as provided in Section 6.6 hereof.

WITHHOLDING. All payments hereunder shall be subject to any required withholding
of Federal, state and local taxes pursuant to any applicable law or regulation.

HEADINGS; COUNTERPARTS. The headings of paragraphs in this Agreement are for
convenience only and shall not affect its interpretation. This Agreement may be
executed in two or more counterparts, each of which shall be deemed to be an
original and all of which, when taken together, shall be deemed to constitute
the same Agreement.

FURTHER ASSURANCES. Each of the parties hereto shall execute such further
instruments and take such other actions as the other party shall reasonably
request in order to effectuate the purposes of this Agreement.

     IN WITNESS WHEREOF, the parties have executed this Agreement as of the date
first above written.

     TOTAL RESEARCH CORPORATION

     By /s/ Albert A. Angrisani
        -------------------------
        Title:

        /s/ Theresa Flanagan
        -------------------------
        Executive

                                       8

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