Document:

Filed by Bowne Pure Compliance

 

EXHIBIT 10.11

[DATE]

[Name of executive]1

[Address of executive]

Dear [Sobriquet of executive]:

StarTek, Inc. (“Company”) proposes to amend, as set forth below, both the letter agreement
between you (“Employee”) and the Company dated [Date of Letter Agreement] that states the terms and
conditions of your employment with Company (“Agreement”) and the Company’s Proprietary Information
and Inventions Agreement that you signed (the “Proprietary Information Agreement”) pursuant to
Section 9(a) of the Agreement. If you agree to the amendments proposed below, please initial the
bottom of each page and sign at the end of this letter in the spaces indicated.

1. Revise Sections 6 and 7 of the Agreement to read as follows:

6. Stock Options. To the extent that Company has or may grant Employee
options to purchase shares of Company common stock (“Options”), the vesting schedule,
including without limitation, any acceleration upon change-in-control, and all other terms,
conditions and limitations of such Options will be those set forth in the stock option plan
pursuant to which such Options were granted, Option grant notices, and Option agreements
approved by the Board of Directors and entered into by Employee.

7. Bonus. Employee may be eligible to participate in Company’s annual
Incentive Bonus Plan with a bonus potential of [Bonus percentage]% of Base Salary at 100%
target attainment (the “Bonus Potential”) pursuant to the terms, conditions and limitations
set forth therein.

 

			
	1	 	Except for text described in footnotes below, bracketed
text is specific to individual executive.

 

 

 

2. Revise Section 10(d) of the Agreement to read as follows:

(d) Termination by the Company without Cause [or for Good Reason]2. In the
event Employee’s employment is terminated without Cause (as defined herein) [or Employee
resigns for Good Reason (as defined herein)]2 and provided Employee executes a
release in the form attached as Exhibit B (“Release”), and written acknowledgment of
Employee’s continuing obligations under the Proprietary Information Agreement, then in
addition to payment of the Accrued Compensation, Employee shall be entitled to receive (i)
the equivalent of [Severance period] months of Base Salary as in effect immediately prior to
the
termination date, payable on the same basis and at the same time as previously paid and
subject to Deductions, commencing on the first regularly scheduled pay date following the
Effective Date of the Release; (ii) a lump sum amount equal to Bonus Potential; (iii) annual
bonus for the year during which termination occurs, pro-rated for time and performance as
judged by CEO; and (iv) provided that Employee is eligible for and timely elects
continuation of health insurance pursuant to COBRA, for a period of [Severance period]
months Company shall also reimburse Employee for a portion of the cost of Employee’s COBRA
premiums that is equal to, and does not exceed, Company’s monthly contribution towards
Employee’s health benefit premiums as of the date of termination provided, however, that
Company’s obligation to pay Employee’s COBRA premiums will cease immediately in the event
Employee becomes eligible for group health insurance during the [Severance period] month
period, and Employee hereby agrees to promptly notify Company if Employee becomes eligible
to be covered by group health insurance in such event ((i) (ii), (iii), and (iv)
collectively, the “Severance Benefits”).

3. Revise Section 9(c) of the Agreement to read as follows:

(c) Non-Competition and Non-Solicitation. Employee agrees that for a period of
[Severance period] following his last day of employment with Company, he shall continue to
comply with the non-competition and non-solicitation obligations set forth in the
Proprietary Information Agreement.

4. Revise Section 3 and the first paragraph of Section 4 of the Proprietary Information Agreement
to read as follows:

3. No Conflicts or Solicitation. I agree that during the period of my
employment by the Company I will not, without the Company’s express written consent, engage
in any other employment or business activity directly related to the business in which the
Company is now involved or becomes involved, nor will I engage in any other activities which
conflict with my obligations to the Company. To protect the Company’s Proprietary
Information, and because of the position in the Company that I hold, I agree that during my
employment with the Company whether full-time or part-time and for a period of [Severance
period] months after my last day of employment with the Company, I will not (a) directly or
indirectly solicit or induce any employee of the Company to terminate or negatively alter
his or her relationship with the Company or (b) directly or indirectly solicit the business
of any client or customer of the Company (other than on behalf of the Company) or (c)
directly or indirectly induce any client, customer, supplier, vendor, consultant or
independent contractor of the Company to terminate or negatively alter his, her or its
relationship with the Company. I agree that the geographic scope of the non-solicitation
should include the “Restricted Territory” (as defined below).

 

			
	2	 	Bracketed text referring to “Good Reason” is used only
in contracts for Executive Vice Presidents, such as Chief Operating Officer or
Chief Financial Officer.

 

 

 

4. Covenant Not to Compete. I acknowledge that during my employment I
will have access to and knowledge of Proprietary Information. I also acknowledge that
during my employment with the Company, I have held and/or will hold a management or
executive position or am, or will be, an assistant to a manager or executive. To protect
the Company’s Proprietary Information, and because of the position in the Company that I may
hold, I agree
that during my employment with the Company whether full-time or part-time and for a period
of [Severance period] months after my last day of employment with the Company, I will not
directly or indirectly personally participate or engage in (whether as an employee,
consultant, proprietor, partner, director or otherwise), or have any ownership interest in,
or participate in the financing, operation, management or control of, any person, firm,
corporation or business that engages in a “Restricted Business” in a “Restricted Territory”
(as defined below). It is agreed that ownership of (i) no more than one percent (1%) of the
outstanding voting stock of a publicly traded corporation, or (ii) any stock I presently own
shall not constitute a violation of this provision.

Except as set forth above, the Agreement and the Proprietary Information Agreement continue in full
force and effect according to their terms.

If you have any questions, please do not hesitate to call me at your earliest convenience.

	 	 	 	 	 
	StarTek, Inc.

 	 
	 
	By:	 	 	 
	 	 	A. Laurence Jones 	 
	Its:	 	 Chief Executive Officer 	 

I have read this proposal and I understand and I accept its terms.

	 	 	 	 	 
	 	 	 
	[Name of executive] 	 	 

	 	 	 	 	 
	Date:Filed by Bowne Pure Compliance

 

EXHIBIT 10.16

AMENDMENT

TO

SEPARATION AGREEMENT

This Amendment to Separation Agreement (the “Amendment”) is entered into by and between
StarTek, Inc., a Delaware corporation (the “Company”) and Steven D. Butler, a resident of Colorado
(“Executive”). This Amendment is the first amendment to that certain Separation Agreement (the
“Agreement”) entered into effective as of January 17, 2007 by and between the Company and
Executive. This Amendment shall be effective upon its being signed by each party.

At the time the parties prepared and executed the Agreement, the U.S. Internal Revenue Service
(the “IRS”) had proposed but not yet finalized certain rules regarding deferred compensation (the
“409A Rules”). Since that time, IRS finalized the 409A Rules and published related transition
provisions, among which is the ability of the parties to characterize extant deferred compensation
in accordance with provisions of the finalized 409A Rules and to make new elections as to the time
and form of payment of deferred compensation subject to the 409A Rules.

The purpose of this Amendment is to do so with respect to certain compensation provided under
the Agreement.

Amendment

1. A new paragraph (d) is hereby added to the end of Section 4 “Payments upon Termination of
Employment” to read as follows:

(d) Code Section 409A Compliance. Severance Benefits pursuant to Section 4(a)(i) above (the
“Severance Benefits”), to the extent of payments made from the termination date through
March 15 of the calendar year following such termination, are intended to constitute
separate payments for purposes of Section 1.409A-2(b)(2) of the Treasury Regulations and
thus payable pursuant to the “short-term deferral” rule set forth in Section 1.409A-1(b)(4)
of the Treasury Regulations; to the extent such payments are made following said March 15,
they are intended to constitute separate payments for purposes of Section 1.409A-2(b)(2) of
the Treasury Regulations made upon an involuntary termination from service and payable
pursuant to Section 1.409A-1(b)(9)(iii) of the Treasury Regulations, to the maximum extent
permitted by said provision, with any excess amount being regarded as subject to the
distribution requirements of Section 409A(a)(2)(A) of the Internal Revenue Code of 1986, as
amended (the “Code”), including, without limitation, the requirement of Section
409A(a)(2)(B)(i) of the Code that payment to Employee be delayed until 6 months after
Employee’s separation from service if Employee is a “specified employee” within the meaning
of the aforesaid section of the Code at the time of such separation from service. In
accordance with that intent, and in compliance with the transition provisions in the
finalized 409A Rules, the parties hereby agree that payment of Severance Benefits shall be
made in accordance with the schedule provided in Section 4(a)(i) above; provided, however,
that all payments that would otherwise be made pursuant to that schedule on and after
January 17, 2008 shall instead be made to Executive in a single lump sum on January 17,
2008.

 

 

 

2. Except as otherwise modified by the foregoing amendment, the Agreement continues in full force
and effect according to its terms and conditions as existing just prior to this Amendment becoming
effective.

IN WITNESS WHEREOF, Executive and the Company have executed this Amendment as of the date this
Amendment has been signed by each party.

	 	 	 	 	 	 
	StarTek, Inc.	 	 
	 
	 	 	 	 
	By:

	 	/s/ Albert C. Yates
	 	/s/ Steven D. Butler
	 

	 	 
	 	 
	 

	 	Albert C. Yates
	 	Steven D. Butler
	 

	 	Chairman of the Compensation	 	 
	 

	 	Committee of the Board of
Directors
	 	Date: 12/4/07
	 
	 	 	 	 
	 

	 	Date: 12/13/07

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