Document:

<PAGE>   1
                                                                   EXHIBIT 10.8

                                                               [EXECUTION COPY]

                    EQUIPMENT SUPPLY AND SERVICES AGREEMENT

                                  BY AND AMONG

                             MEGATEL DO BRASIL S.A.

                                      AND

                    LUCENT TECHNOLOGIES WORLD SERVICES INC.

              LUCENT TECHNOLOGIES NETWORK SYSTEMS DO BRASIL LTDA.

                            DATED SEPTEMBER 30, 1999

Confidential treatment requested. Confidential portions of this document have
been omitted and filed separately with the Securities and Exchange Commission.
<PAGE>   2

                               TABLE OF CONTENTS
<TABLE>
<CAPTION>

                                                                                                               PAGE
                                                                                                               ----

<S>  <C>                                                                                                         <C>
Article I Definitions; Interpretation.............................................................................2

     Section 1.1 Definitions......................................................................................2
     Section 1.2 Interpretation..................................................................................11

Article II Strategic Relationship................................................................................11

     Section 2.1 Business Dealings Among the Parties.............................................................11
     Section 2.2 Common Understandings...........................................................................11
     Section 2.3 Principles Governing Business Conduct...........................................................12
     Section 2.4 Purchase Commitment.............................................................................12
     Section 2.5 [***]...........................................................................................12

Article III Term; Condition Precedent; Suspensive Condition......................................................13

     Section 3.1 Term............................................................................................13
     Section 3.2 Effective Date..................................................................................13

Article IV Scope of Agreement and Ready for Service Responsibilities.............................................13

     Section 4.1 Scope of Agreement..............................................................................13
     Section 4.3 Ready for Service Network.......................................................................13
     Section 4.4 Ready for Service Switch Service Areas..........................................................13
     Section 4.5 Ready for Service Systems.......................................................................14
     Section 4.6 Modification of Ready for Service Responsibilities..............................................14
     Section 4.7 Supplier's Subcontractors.......................................................................14
     Section 4.8 Subcontractor Management........................................................................15
     Section 4.9 Specifications..................................................................................15

Article V Order, Delivery, Title Passage and Import Procedures...................................................15

     Section 5.1 Order Procedures................................................................................15
     Section 5.2 Delivery of Certain Equipment...................................................................16
     Section 5.4 Import Procedures for Imported Equipment........................................................17

Article VI Time Schedule.........................................................................................17

     Section 6.1 Perform to Schedule.............................................................................17
     Section 6.2 Anticipated Delays..............................................................................18
     Section 6.3 Progress Report.................................................................................18

Article VII Prices and Payment Terms.............................................................................18

     Section 7.1 [***]...........................................................................................18
     Section 7.2 Import Duties; Taxes............................................................................19
</TABLE>

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                       i
<PAGE>   3
<TABLE>

<S>  <C>                                                                                                         <C>
     Section 7.3 Prices..........................................................................................20

CFX             21

FXAF            21

     Section 7.4 Price Basis.....................................................................................22
     Section 7.5 Invoices........................................................................................22
     Section 7.6 Invoicing Terms.................................................................................23
     Section 7.7 Calculation of Interest.........................................................................26
     Section 7.8 Payment Disputes................................................................................26
     Section 7.9 Payment Obligation Not Dependent on Financing...................................................27
     Section 7.10 [***]..........................................................................................27

Article VIII Supply Agreement Administration and Project Management..............................................27

     Section 8.1 Project Management..............................................................................27
     Section 8.2 Progress Review Meeting.........................................................................28

ERROR! NOT A VALID HEADING LEVEL IN TOC ENTRY ON PAGE 29

     Section 8.4 Supplier Employees..............................................................................29

Article IX Division of Responsibilities..........................................................................29

     Section 9.1 Joint Responsibilities..........................................................................29
     Section 9.2 Megatel Responsibilities........................................................................29
     Section 9.3 Supplier Responsibilities.......................................................................31

Article X Indemnification, Damages, and Delays...................................................................33

     Section 10.1 General Indemnity (Megatel)....................................................................33
     Section 10.2 Infringement Indemnity.........................................................................35
     Section 10.3 [***]..........................................................................................36
     Section 10.4 Failure to Meet Time Schedule (Liquidated Damages).............................................36
     Section 10.5 No Release Upon Payment of Liquidated Damages..................................................38

Article XI Quality Assurance.....................................................................................38

     Section 11.1 Quality Assurance..............................................................................38

Article XII Environmental Policy.................................................................................39

Article XIII Warranties..........................................................................................39

     Section 13.1 Hardware Warranty..............................................................................39
     Section 13.2 Application Procedures for Hardware Warranty...................................................40
     Section 13.3 Software Warranty..............................................................................41
</TABLE>

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      ii
<PAGE>   4
<TABLE>
<S>  <C>                                                                                                         <C>
     Section 13.4 Year 2000 Warranty.............................................................................41
     Section 13.5 Warranty for Services..........................................................................42
     Section 13.6 No Trouble Found...............................................................................42
     Section 13.7 [***]..........................................................................................43
     Section 13.9 [***]..........................................................................................43
     Section 13.9 [***]..........................................................................................43
     Section 13.10 Support Services Program......................................................................44
     Section 13.11 [***].........................................................................................44
     Section 13.12 [***].........................................................................................46
     Section 13.13 Equipment Changes or Substitutions by Supplier................................................47
     Section 13.14 Network Expansion and Spares (Continuity of Supply)...........................................47
     Section 13.15 Disclaimer of Warranties......................................................................49
     Section 13.16 Limitation of Warranties......................................................................50

Article XIV Software.............................................................................................50

     Section 14.1 Software.......................................................................................50
     Section 14.2 Base Generic Releases..........................................................................50
     Section 14.3 Software Modifications.........................................................................51
     Section 14.4 Annual Release Maintenance Fee (ARMF)..........................................................51

Article XV Documentation.........................................................................................51

     Section 15.1 Documentation to be Provided by Supplier.......................................................51
     Section 15.2 License to Documentation.......................................................................52
     Section 15.3 Proprietary Information........................................................................52
     Section 15.4 Documents to Become Property of Megatel........................................................52
     Section 15.5 Responsibility for Documents...................................................................52

Article XVI Force Majeure and Acts of Providence.................................................................52

     Section 16.1 Force Majeure..................................................................................52
     Section 16.2 Acts of Providence.............................................................................53
     Section 16.3 Exclusions.....................................................................................53
     Section 16.4 Procedure for Calling Force Majeure or Acts of Providence......................................53

Article XVII Representations and Warranties......................................................................55

     Section 17.2 Representations and Warranties of Megatel......................................................56

Article XVIII Insurance..........................................................................................56

     Section 18.1 Insurance......................................................................................56
     Section 18.2 Self-Insurance.................................................................................57

Article XIX Limitation on Liability..............................................................................57

     Section 19.1 Limitation of Liability........................................................................57
</TABLE>

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      iii
<PAGE>   5
<TABLE>
<S>  <C>                                                                                                         <C>
Article XX Confidentiality.......................................................................................58

     Section 20.1 Confidentiality................................................................................58

Article XXI Events of Default; Termination.......................................................................60

     Section 21.1 Megatel Events of Default......................................................................60
     Section 21.2 Remedies for Megatel Events of Default.........................................................61
     Section 21.3 Supplier Events of Default.....................................................................61
     Section 21.4 Remedies for Supplier Events of Default........................................................61
     Section 21.5 Effects of Termination on Pre-Existing Rights..................................................62

Article XXII Governing Law; Resolution of Disputes...............................................................62

     Section 22.1 Governing Law..................................................................................62
     Section 22.2 Disputes.......................................................................................62
     Section 22.3 Executive Resolution...........................................................................62
     Section 22.4 Arbitration....................................................................................62

Section XXIII [***]..............................................................................................64

     Section 23.1 [***]..........................................................................................64
     Section 23.2 [***]..........................................................................................64

Article XXIV Miscellaneous.......................................................................................64

     Section 24.1 Compliance with Law............................................................................64
     Section 24.2 Publicity and Trademark........................................................................64
     Section 24.3 Assignment.....................................................................................64
     Section 24.4 Notices........................................................................................65
     Section 24.5 Modifications to Notice Address................................................................66
     Section 24.6 Records........................................................................................66
     Section 24.7 Severability...................................................................................66
     Section 24.8 Survival.......................................................................................66
     Section 24.9 Discrepancies or Inconsistencies...............................................................67
     Section 24.10 Amendment, Modification or Addendum...........................................................67
     Section 24.11 No Waiver of Rights; No Novation..............................................................67
     Section 24.12 Costs and Expenses............................................................................67
     Section 24.13 Relationship of the Parties...................................................................67
     Section 24.14 Language of Agreement.........................................................................68
     Section 24.15 Third Party Beneficiaries.....................................................................68
     Section 24.16 [***].........................................................................................68
     Section 24.17 Annexes.......................................................................................68
</TABLE>

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      iv
<PAGE>   6

       ANNEX                 ANNEXES
       Annex 4.1             [***]
       Annex 4.9             [***]
       Annex 5.1(a)          [***]
       Annex 6.1             [***]
       Annex 7.3(a)          [***]
       Annex 7.9             [***]
       Annex 8.1(a)          [***]
       Annex 9.1(a)          [***]
       Annex 9.3(a)          [***]
       Annex 9.3(d)          [***]
       Annex 9.3(i)          [***]
       Annex 13.2            [***]
       Annex 13.10           [***]
       Annex 13.11(b)        [***]
       Annex 14.1            [***]
       Annex 15.1            [***]
       Annex 17.1(a)         [***]
       Annex 20.1            [***]
       Annex 23              [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                       v
<PAGE>   7

                    EQUIPMENT SUPPLY AND SERVICES AGREEMENT

         This EQUIPMENT SUPPLY AND SERVICES AGREEMENT (this "AGREEMENT") is
         entered into on the date specified on the signature page hereof by and
         among MEGATEL DO BRASIL S.A., a corporation duly organized under the
         laws of Brazil with its head office in the city and State of Sao Paulo,
         Brazil, Av. Nacoes Unidas 4.777 12th andar, CEP 05477-000 Sao Paulo,
         S.P. Brasil, registered with the Brazilian Registry of Legal Entities
         (CNPJ) n(O) 02.629.188/0001-67 ("MEGATEL"), and LUCENT TECHNOLOGIES
         WORLD SERVICES INC., a Delaware corporation with its head office
         located at 412 Mount Kemble Avenue, Morristown, New Jersey, U.S.A.
         ("LUCENT WSI") and LUCENT TECHNOLOGIES NETWORK SYSTEMS DO BRASIL LTDA.,
         a corporation duly organized under the laws of Brazil, with its head
         office at Rua Cinira Fonseca de Oliveira, s/no., Jd. Imperador -
         Campinas - Sao Paulo, Brazil, registered with the Brazilian Registry of
         Legal Entities (CNPJ) under n degrees 84.512.045/0001-35, ("LUCENT
         BRASIL" and, together with Lucent WSI and any Affiliate of any of them
         that provides Equipment or Services hereunder, "LUCENT" or "SUPPLIER").
         Each of Megatel and Supplier are referred to herein as a "PARTY" and,
         collectively, as the "PARTIES."

                                    RECITALS

         WHEREAS, Megatel has entered into two agreements with ANATEL, the
         Termos de Autorizacao do Servico Telefonico Comutado, Modalidades
         Local e Longa Distancia, Nos. 005/99/SBP-ANATEL and 006/99/SBP-ANATEL
         (collectively, the "LICENSE") to provide switched fixed
         telecommunications services in Region III of Brazil (as defined in
         Annex I of the Request for Bid in Bidding Procedure No.
         0002/98/SBP/ANATEL), comprising the State of Sao Paulo, Brazil (the
         "TERRITORY");

         WHEREAS, Supplier is a worldwide provider of integrated
         telecommunications solutions, with manufacturing operations in several
         countries, including a modern manufacturing facility located in the
         city of Campinas, State of Sao Paulo;

         WHEREAS, Megatel seeks to purchase Equipment and Services from
         Supplier for the purpose of engineering, commissioning, building and
         installing a switched telecommunications network in the Territory (the
         "PROJECT"), [***], on a Ready for Service basis as provided herein;

         WHEREAS, Supplier is willing to supply to Megatel, and Megatel is
         willing to purchase from Supplier, Equipment and Services for
         deployment in connection with the Project on the terms and conditions
         set forth in this Agreement; and

         [***]

         NOW, THEREFORE, in consideration of the mutual premises contained
         herein, the Parties hereby agree as follows:

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                       1
<PAGE>   8

                                   AGREEMENT

                                   ARTICLE I
                          DEFINITIONS; INTERPRETATION

         Section 1.1 Definitions. Capitalized terms used but not otherwise
defined herein shall have the respective meanings set forth below:

         "1999 SSAs" has the meaning set forth in Section 10.4(a).

         "ACCEPTANCE" means Partial Provisional Acceptance, Provisional
         Acceptance and/or Final Acceptance, as the case may be.

         "ACCEPTANCE TEST PROCEDURES" means mutually agreed methods of testing
         and procedures that shall be used to measure the performance of the
         Network supplied by Supplier, Switch Service Areas, Supplier
         Equipment, Supplier-provided Systems and Supplier Services as well as
         OEM Equipment supplied by Supplier to determine compliance with the
         Specifications, which methods shall be defined and administered in
         accordance with Annex 9.3(a).

         "ACTS OF PROVIDENCE" has the meaning set forth in Section 16.2.

         "ADDITIONAL EQUIPMENT" has the meaning set forth in Section 13.11(f).

         "AFFECTED PARTY" has the meaning set forth in Section 16.4(a).

         "AFFILIATE," with respect to any Person, means any other Person, now
         or hereafter existing, that, directly or indirectly, Controls, is
         Controlled by, or is under common Control with, such Person.

         "AGREEMENT" means this Agreement and its Annexes.

         "ANATEL" means the Agencia Nacional de Telecomunicacoes of Brazil and
         any successor Authority.

         "ANNEXES" means the Annexes attached to this Agreement.

         "ANNUAL RELEASE MAINTENANCE FEE" OR "ARMF" means Supplier's recurring
         annual fees which, when paid by Megatel, shall entitle Megatel to
         receive Base Generic Releases and Software Modifications issued by
         Supplier during the year with respect to which Megatel has paid the
         ARMF.

         "AUTHORITY" means any governmental or other regulatory authority,
         agency or instrumentality with jurisdiction over the operations of
         Megatel in Brazil, including but not limited to ANATEL, and includes
         any officer empowered by such Authority to perform all or any of the
         functions of the Authority or the functional equivalent successors of
         the Authority.

                                       2
<PAGE>   9

         "AUTHORIZED AGENT" has the meaning set forth in Section 20.1(e).

         "BASE DATE" has the meaning set forth in Section 7.3(b).

         "BASE GENERIC RELEASE" means the basic version of Supplier
         manufactured Software (and/or its related Documentation, excluding
         source code) that operates a particular set of Equipment (e.g.
         "Release 1" or "Release 2" following prior "Release 1").

         "BRAZIL" means the Republica Federativa do Brasil.

         "BUSINESS DAY" means any day other than a Saturday, Sunday or a day on
         which commercial banks are authorized or required to be closed in Sao
         Paulo, Brazil or in New York, New York, U.S.A.

         "BUSINESS PLAN" means Megatel's business plan comprising the pro-forma
         balance sheet, the pro-forma statement of earnings and cash flow and
         pro-forma financing requirements for Megatel, as such Business Plan
         may from time to time be revised by Megatel.

         "CDMA" means "code division multiple access" technology.

         "CELL SITE" means a Site containing transmission and ancillary
         Equipment designed to broadcast wireless signals to other Cell Sites,
         to one or more Switches and/or to Customers, which signals are used to
         complete calls on the Network supplied by Supplier.

         "CHANGE ORDER" has the meaning set forth in Annex 5.1(a).

         "CHANGE ORDER PROCEDURE" means the procedure for requesting and
         implementing Change Orders as specified in Annex 5.1(a).

         "CIP" has the meaning set forth in Section 7.4(b).

         "CLASS A HARDWARE CHANGE" means changes to Supplier-manufactured
         Hardware that Supplier determines are required to remedy material
         non-conformance with the Specifications and that cause a material
         adverse effect on Network operation or present a material safety
         hazard. Class A Hardware Changes apply only to Supplier-manufactured
         Equipment.

         "COMMERCIAL LAUNCH" means, with respect to Supplier Equipment or
         Supplier Systems, the date on which such Supplier Equipment or
         Supplier Systems begin to operate with revenue Customers (not
         including "friendly" customers taking service on a trial basis during
         the Trial Run or Customers taking service on a reimbursement of cost
         basis only). "COMMERCIALLY LAUNCH" shall have a corresponding meaning.

         "COMMISSIONING" means the powering of the Equipment, the loading of
         the Software and the activation of the Equipment.

         "COMPLETED SITES" has the meaning set forth in Section 7.6(a)(v).

                                       3
<PAGE>   10

         "CONFIDENTIAL INFORMATION" has the meaning set forth in
         Section 20.1(a).

         "CONTROL" is possessed by a Person over another Person (such other
         Person the "SUBJECT PERSON") if such Person (alone or in combination
         with one or more related Persons), (i) holds shares or possesses
         rights that assure it the majority of votes in resolutions in a
         general meeting of shareholders and the power to elect a majority of
         the subject Person's directors and officers; (ii) holds shares or
         possesses rights either directly or indirectly through the control of
         other subject Person(s) that assure its prevalence in corporate
         resolutions and the power to elect the majority of the subject
         Person's directors and officers; (iii) satisfies the definitions of
         "control" set forth in articles 116 and 243(2) of the Brazilian
         Company Act or any successor or replacement legislation thereof or
         (iv) has the power otherwise to cause the direction of the management
         of the subject Person; "CONTROLLING" or "CONTROLLED" have
         corresponding meanings.

         "COURSES" has the meaning set forth in Section 9.3(d).

         "CUSTOMER" means a subscriber to the telecommunications services
         provided by Megatel over the Network supplied by Supplier.

         "DDU" has the meaning set forth in Section 7.4(a).

         [***]

         "DELAYED PORTION" means, with respect to the Equipment and Services
         required to be provided by Supplier under an Order Document, the
         Equipment and related Services that fail to achieve Provisional
         Acceptance (if applicable) by the relevant date set forth in the Time
         Schedule, [***].

         "DELIVERY" means delivery of Equipment to the applicable Site in
         conformance with the applicable Order Document and the provisions of
         Section 5.2.

         "DISPUTE" has the meaning set forth in Section 22.2.

         "DISPUTE NOTICE" has the meaning set forth in Section 22.3(a).

         "DOCUMENTATION" means the documents describing the Network supplied by
         Supplier, the Supplier Equipment, the Supplier Services, and each of
         the Systems supplied by Supplier, general operating instructions,
         drawings, diagrams and other written material as well as electronic
         material (such as in the form of CD-ROM and other electronic media),
         if any. Documentation does not include Software source code.

         "DOLLARS" or "US DOLLARS" or "US$" means the lawful currency of the
         United States of America.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                       4
<PAGE>   11

         "DOMESTIC PERCENTAGE" has the meaning ascribed thereto in
         Section 7.3(b)(iv).

         "EFFECTIVE DATE" has the meaning set forth in Section 3.2.

         "EQUIPMENT" means all of the equipment including, without limitation,
         Hardware, Software and spare parts necessary to provide
         telecommunications services to Customers within the Territory.

         "ERICSSON" means L.M. Ericsson, or its Affiliates and each of their
         successors or permitted assigns.

         "EVENTS OF DEFAULT" has the meaning set forth in Section 21.1.

         "EXCESS CAPACITY" has the meaning set forth in Section 13.11(f).

         "FEATURE DEVELOPMENT" means to produce Hardware and/or Software that
         provides a new service or value added feature to users of such
         Hardware and/or Software.

         "FINAL ACCEPTANCE" with respect to Supplier Equipment, Supplier
         Services and/or Systems supplied by Supplier that have achieved
         Provisional Acceptance, shall occur upon satisfaction of each of the
         following conditions (a) thirty (30) days have passed since
         Provisional Acceptance thereof, (b) all Punchlist items with respect
         thereto have been completed and (c) any Service Affecting defects
         therein that arose prior to the satisfaction of the conditions
         specified in (a) and (b), above, have been repaired, in each case as
         more fully described in Annex 9.3(a). With respect to
         Megatel-Installed Equipment and any other Equipment not subject to
         Provisional Acceptance testing, Final Acceptance shall occur upon
         Delivery of such Equipment.

         "FINANCING AGREEMENT" means one or more agreements regarding financing
         of Equipment and Services as well as related import duties and taxes,
         as more fully described in the Term Sheet.

         "FINANCING FACILITY" has the meaning set forth in Section 7.2(b).

         "FORCE MAJEURE" has the meaning set forth in Section 16.1.

         [***]

         "GA" means generally available.

         "GOVERNMENT" means the government of Brazil, any state, region,
         municipality or other political subdivision and/or any ministry,
         department, agency or other instrumentality thereof.

         "GROWTH SITES" has the meaning set forth in Section 13.12(a).

         [***]

         "HARDWARE" means all the Supplier Equipment and OEM Equipment as
         defined herein, including spare parts but not including Software.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                       5
<PAGE>   12

         "HARDWARE WARRANTY" has the meaning set forth in Section 13.1(b).

         "HARDWARE WARRANTY PERIOD" has the meaning set forth in
         Section 13.1(b).

         "IMPORTED PERCENTAGE" has the meaning ascribed thereto in
         Section 7.3(b)(iv).

         "IMPORTED EQUIPMENT" has the meaning set forth in Section 7.2(e).

         "INCREMENTAL MATERIAL" has the meaning set forth in
         Section 7.6(a)(vi)(1).

         "INDEMNIFIED EQUIPMENT" has the meaning set forth in Section 10.2(a).

         "INITIAL BUILD" means the engineering, furnishing, constructing and
         installing of the first Switch and the initial Cell Sites for a Switch
         Service Area, as specified in the SSA Purchase Order in respect of
         such SSA, as modified by any subsequently issued and accepted Order
         Document.

         "INSTALLATION" or "INSTALLATION SERVICES" means the Services listed in
         Annex 4.9 relating to assembling and installation of Equipment.

         "INTEREST RATE" has the meaning set forth in Section 7.6(c).

         "IS-95 SYSTEM" has the meaning set forth in Section 13.11.

         "LAW" means the Constitution of Brazil, the Constitution of the State
         of Sao Paulo, statutes, provisional measures ("medidas provisorias"),
         Permit terms, judicial orders, injunctive relief and other decisions,
         executive decrees, codes, administrative decisions and rulings,
         regulations, assessments or requirements, in each case, by or of any
         Authority. In addition, Laws shall include all of the foregoing
         promulgated by any authority of any other jurisdiction to which the
         Parties or any of them are subject.

         "LICENSE" has the meaning set forth in the Recitals to this Agreement.

         "LIQUIDATED DAMAGES" has the meaning set forth in Section 10.4(e).

         "LOSS" means any loss, damage, claim, obligation, liability or
         expense, including reasonable attorneys' and experts' fees; provided,
         however, that Losses recoverable by either Party shall in all
         circumstances be subject to the limitations set forth in Article XIX
         hereof.

         "LUCENT" has the meaning set forth in the Introductory Paragraph to
         this Agreement.

         "LUCENT BRASIL" has the meaning set forth in the Introductory
         Paragraph to this Agreement.

         "LUCENT WSI" has the meaning set forth in the Introductory Paragraph
         to this Agreement.

         "MEGATEL" has the meaning set forth in the Introductory Paragraph to
         this Agreement.

         "MEGATEL DELAYS" has the meaning set forth in Section 10.4(e).

                                       6
<PAGE>   13

         "MEGATEL INDEMNIFIED PERSONS" has the meaning set forth in
         Section 10.1(a)(i).

         "MEGATEL-INSTALLED EQUIPMENT" has the meaning set forth in
         Section 5.2(a).

         "MEGATEL PROJECT MANAGER" has the meaning set forth in Section 8.1(c).

         "MEGATEL'S WAREHOUSE" means Megatel's storage facilities located at
         specific sites within the Territory to be designated from time to time
         by Megatel in a notice to Supplier.

         "NETWORK" means the complete and operating integrated ensemble of
         Systems, Equipment and Services, necessary to permit Megatel to
         provide telecommunications services to Customers in the Territory,
         consistent with applicable Laws and the Specifications, provided,
         however, that the Parties acknowledge that Supplier's obligations
         hereunder with respect to the Network shall be limited to Equipment,
         Systems and Services supplied by Supplier or as otherwise expressly
         provided herein.

         "O&M" means operations and maintenance.

         "OEM EQUIPMENT" means Equipment supplied by Supplier but manufactured
         by a third-party vendor identified as such in Annex 7.3(a).

         "OPTIONAL FEATURES" has the meaning set forth in Section 14.2.

         "ORDER DOCUMENT" has the meaning set forth in Annex 5.1(a).

         "OTHER PURCHASE" means the Equipment, Systems and Services purchased
         by Megatel under any Order Document other than an Order Document
         issued in respect of the Initial Build of an SSA.

         "PARTIAL PROVISIONAL ACCEPTANCE" means, with respect to an SSA
         Purchase Order, the Provisional Acceptance (in Megatel's reasonable
         discretion) of less than all of the number of Cell Sites specified in
         such SSA Purchase Order.

         "PARTY" or "PARTIES" has the meaning set forth in the Introductory
         Paragraph to this Agreement.

         "PERMIT" means any consent, license, approval, permit, exemption,
         registration, no objection certificate or other authorization of
         whatever nature that is required to be granted at any time by any
         Person (a) for the purposes of the Project including, without
         limitation, the construction, installation and operation of the
         Network, the sale of the Supplier Equipment and/or the provision of
         the Services to be provided by Supplier or its Subcontractors; or (b)
         to allow Megatel to be permitted to enter into, or to exercise its
         rights or observe or perform its obligations under, this Agreement.

         "PERSON(S)" includes, without limitation, any individual, firm,
         company, association, partnership, joint venture, trust, investment
         company, pension fund or investment fund, or other entity, or any
         government or any ministry, department or agency thereof or any other
         Authority.

         "PLUG-IN" has the meaning set forth in Section 13.2(c).

                                       7
<PAGE>   14

         [***]

         "PRIME SUBCONTRACTOR" means a Subcontractor that has entered into a
         contract with Supplier or Megatel (as the case may be) with a value in
         excess of R$5 million per year.

         "PROJECT" has the meaning set forth in the Recitals to this Agreement.

         "PROJECT MANAGEMENT SERVICES" means the portion of the Services to be
         provided by Supplier identified as such on Annexes 7.3(a) and 8.1(a).

         "PROPRIETARY RIGHTS" has the meaning set forth in Section 10.2(a).

         "PROVISIONAL ACCEPTANCE" means that the Supplier Equipment, Systems
         supplied by Supplier and Supplier Services that are the subject of an
         Order Document have met the requirements for Provisional Acceptance
         set forth in Annex 9.3(a), except for Punchlist items.

         "PRUDENT INDUSTRY PRACTICE" means those practices, methods, equipment
         specifications and standards of safety and performance (including
         compliance with all equipment manufacturers' specifications and
         recommended standards for O&M), as the same may change from time to
         time, as are commonly used by firms performing engineering,
         furnishing, installation and construction services on facilities of
         the type and size similar to the Network supplied by Supplier, which
         in the exercise of reasonable judgment and in the light of the facts
         that are known at the time the decision was made, are considered good,
         safe and prudent practice in connection with the design, construction
         and use of equipment, software, facilities and improvements, with
         commensurate standards of safety, performance, dependability,
         efficiency and economy. Prudent Industry Practice is not intended to
         be limited to the optimum practice or method to the exclusion of all
         others, but rather to be a spectrum of reasonable and prudent
         practices and methods.

         "PSTN" means the public switched telephone network in the Territory
         and in Brazil as a whole.

         [***]

         "PUNCHLIST" means a list of non-material faults (determined in
         accordance with standard industry practices) in the Supplier
         Equipment, Supplier-provided Systems or Supplier Services to be
         resolved by Supplier prior to Final Acceptance thereof.

         "PURCHASE COMMITMENT" has the meaning set forth in Section 2.4.

         "PURCHASE ORDER" has the meaning set forth in Annex 5.1(a).

         "READY FOR SERVICE" has the meaning set forth in Section 4.2.

         "REAL" or "REAIS" OR "R$" means the lawful currency of Brazil.

         "REPORT DATE" has the meaning set forth in Section 7.3(b)(iii).

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                       8
<PAGE>   15

         "RESIDENT JURISDICTION" has the meaning set forth in Section 7.2(a).

         "RESPONSE NOTICE" has the meaning set forth in Section 22.3(b).

         "RESPONSIBILITY MATRIX" means the table allocating tasks and
         responsibilities between Megatel and Supplier for a given phase of the
         Project as set forth in Annex 9.1(a).

         [***]

         "SCOPE OF WORK" means the description of the work that Supplier shall
         perform under this Agreement, as set forth in Annex 4.1.

         "SELL RATE" has the meaning set forth in Section 7.3(b)(ii).

         "SERVICE AFFECTING" means faults that prevent any Supplier Equipment,
         OEM Equipment or Supplier-provided System from functioning
         substantially in accordance with the material provisions of the
         applicable Specifications, such as any E1 or E2 fault, as such terms
         are defined in Annex 13.10, or other faults of substantially
         equivalent severity.

         "SERVICES" means all services required to engineer, furnish and
         install the Equipment, and Systems comprising the Network and to
         prepare the Network for operation.

         [***]

         "SITE" means Megatel's Warehouse or the specific premises within the
         Territory where Supplier shall deliver Equipment or perform Services,
         as designated by Megatel.

         "SOFT LAUNCH" means, as applicable with respect to a Switch Service
         Area or System, the commencement of the Trial Run after the
         Provisional Acceptance (or Partial Provisional Acceptance) thereof.

         "SOFTWARE" means the proprietary and/or third-party software computer
         programs (consisting of firmware and logic instructions in
         machine-readable code residing in, or intended to be loaded in, system
         memories that provide basic logic, operating instructions and
         user-related application instructions, but excluding customer data) as
         well as associated Documentation (excluding source code) used to
         describe, maintain and use such programs that are integral to any
         Supplier Equipment or required for the Network supplied by Supplier;
         any reference herein to Software being sold, purchased or the like is
         understood to be a reference to the Software being licensed by
         Supplier for use by Megatel.

         "SOFTWARE LICENSE" has the meaning set forth in Section 14.1.

         "SOFTWARE MODIFICATION" means the modifications made to
         Supplier-manufactured Software to correct an error or defect in such
         Software.

         "SOFTWARE WARRANTY" has the meaning set forth in Section 13.3.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                       9
<PAGE>   16

         "SOFTWARE WARRANTY PERIOD" means the period during which the Software
         Warranty is in effect pursuant to Section 13.3(a).

         "SPECIFICATIONS" means the technical standards and specifications, as
         well as the requirements, of the Supplier Equipment and, as
         applicable, OEM Equipment, in each case as set forth on Annex 4.9
         and/or on the relevant Order Document, as the case may be.

         "SUBCONTRACTOR" means any Person engaged to provide specific Equipment
         or Services for the Network.

         "SUPPLIER" has the meaning set forth in the Introductory Paragraph to
         this Agreement.

         "SUPPLIER EQUIPMENT" means the Equipment identified as such on Annex
         7.3(a) that Supplier is required to provide (either directly or
         through Subcontractors) to Megatel under this Agreement, including,
         without limitation, the Hardware and Software specified on such Annex
         and OEM Equipment supplied by Supplier.

         "SUPPLIER INDEMNIFIED PERSONS" has the meaning set forth in Section
         10.1(a)(ii).

         "SUPPLIER PROJECT MANAGER" has the meaning set forth in Section 8.1(b).

         "SUPPLIER REPRESENTATIVE" means any agent, representative, servant,
         Subcontractor, officer or employee of Supplier or its successors or
         permitted assigns.

         "SUPPLIER SERVICES" means the Services that Supplier is required to
         provide under this Agreement.

         "SWITCH" means a Network element deployed within the Network that
         enables the concentration, distribution, supervision of
         telecommunications traffic and the gathering of billing data for calls
         to and from Megatel's Customers.

         "SWITCH SERVICE AREA" or "SSA" means the portion of the Network
         supplied by Supplier installed within the geographic area covered by a
         single Switching center and all subsidiary Equipment attached to the
         Switches comprising such Switching center including, without
         limitation, base station Equipment, transmission Equipment and power
         system Equipment.

         "SSA PURCHASE ORDER" has the meaning set forth in Annex 5.1(a).

         "SYSTEM" means a group of Equipment, Services, components and
         infrastructure related to the Network and performing a specific
         function in the Network such as, without limitation, billing system,
         transport system, voice messaging system and data system.

         "TAX" has the meaning set forth in Section 7.2(a).

         "TECHNICAL ASSISTANCE SERVICES" means the Services listed under such
         heading in Annex 13.9.

         "TERM" has the meaning set forth in Section 3.1.

                                      10
<PAGE>   17

         "TERRITORY" has the meaning set forth in the Recitals to this
         Agreement.

         "TIME SCHEDULE" has the meaning set forth in Section 6.1(a).

         "TOOLS" has the meaning set forth in Section 9.3(j).

         [***]

         "TRIAL RUN" means, as applicable, with respect to a Switch Service
         Area, the period prior to Commercial Launch when the Switch Service
         Area will be optimized and operating with non-regularly paying
         Customers. The Trial Run shall also include the testing of the billing
         and collection Systems and procedures to be implemented at Commercial
         Launch.

         "UNCOMPLETED SITES" has the meaning set forth in Section 7.6(a)(v).

         "WARRANTY PERIOD" means the Software Warranty Period and/or the
         Hardware Warranty Period, as the case may be.

         "YEAR 2000 COMPLIANT" has the meaning set forth in Section 13.4(a).

         Section 1.2 Interpretation. In this Agreement, (i) any reference to an
agreement or document shall mean such agreement or document as the same may be
supplemented, amended or modified from time to time in accordance with its
terms; (ii) in the computation of periods of time from a specified date to a
later specified date, the word "from" means "from but excluding" and the words
"until" and "to" mean "to and including"; (iii) words importing the singular
shall include the plural and vice versa, and (iv) words importing the masculine
gender shall include the feminine and vice versa; (v) reference to any article,
section, clause, paragraph or Annex shall mean the applicable article, section,
clause, paragraph of, or Annex to, this Agreement, unless the context otherwise
requires; (vi) terms defined in this Agreement, when used in an annex to this
Agreement, shall have the same meaning in such Annex as in the Agreement; and
(vii) capitalized terms used in an Annex that are not defined in this Agreement
shall have the meaning attributed to them in such Annex.

                                   ARTICLE II
                             STRATEGIC RELATIONSHIP

         Section 2.1 Business Dealings Among the Parties. Each of the Parties
shall demonstrate integrity and commitment to the Project in accordance with
the terms of this Agreement.

         Section 2.2 Common Understandings. The Parties understand and
acknowledge that the following principles shall guide their efforts to comply
with the terms and conditions set forth in this Agreement. The Parties shall
strive to:

                  (a) create business value for each of the Parties;

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      11
<PAGE>   18

                  (b) provide a high level of commitment to the relationship;

                  (c) work together through the learning curve;

                  (d) pursue innovations and expansion of the market for the
services to be provided by Megatel; and

                  (e) integrate quality assurance principles into all business
activities.

         Section 2.3 Principles Governing Business Conduct. In support of the
factors set forth in Section 2.1 and Section 2.2, the Parties shall conduct
business in the manner set forth below:

                  (a) Communication between the Parties shall be accurate,
timely, complete and concise. The Parties shall provide information that is
meaningful and not hold such information as leverage against one another.

                  (b) The Parties shall endeavor to resolve issues and complete
negotiations at the lowest appropriate management levels within their
respective organizations. When escalation of an issue to a more senior
management representative is warranted, the Parties shall jointly escalate such
issue.

                  (c) The Parties shall strive continuously to improve business
processes and technology standards.

         Section 2.4 Purchase Commitment. During the Term Megatel shall purchase
from Supplier no less than [***] (based on the CIP or DDU prices set forth in
Annex 7.3(a), as the case may be) worth of Supplier Equipment and Supplier
Services (excluding for purposes of this Section 2.4 any Equipment and Services
related to microwave transmission provided by Harris Corporation or its
Affiliates) (the "PURCHASE COMMITMENT"). [***]

         Section 2.5 [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      12
<PAGE>   19

                                  ARTICLE III
                TERM; CONDITION PRECEDENT; SUSPENSIVE CONDITION

         Section 3.1 Term. The term of this Agreement (the "TERM") shall be
five (5) years from the Effective Date, unless terminated earlier pursuant to
Article XXI, subject to renewal upon the mutual agreement of the Parties.

         Section 3.2 Effective Date. For the purposes of this Agreement, the
date on which the Parties execute this Agreement is referred to as (the
"EFFECTIVE DATE").

                                   ARTICLE IV
           SCOPE OF AGREEMENT AND READY FOR SERVICE RESPONSIBILITIES

         Section 4.1 Scope of Agreement. Pursuant to the Scope of Work and
subject to the terms and conditions of this Agreement, Supplier agrees to
supply to Megatel and Megatel agrees to purchase from Supplier, Supplier
Equipment and Supplier Services. In addition, Supplier shall consider in good
faith any request to supply any other Equipment and/or Services in accordance
with the terms and conditions of this Agreement and at prices to be mutually
agreed upon at such time.

         Section 4.2 Ready for Service Concept. Supplier shall manage and
oversee the overall design and implementation of the Network to be Supplied by
Supplier hereunder (Supplier's "READY FOR SERVICE" responsibilities) in
accordance with the terms of this Agreement.

         Section 4.3 Ready for Service Network. Supplier's responsibilities
with respect to implementing the Network to be supplied by Supplier hereunder
as a whole on a Ready for Service Basis (as detailed more fully in the
Responsibility Matrix) shall include the Project Management Services and the
following:

                  (a) integrating within the Network to be supplied by Supplier
hereunder all of the Supplier Equipment and OEM Equipment and the Systems (and
applicable elements thereof) supplied by Supplier on a Ready for Service basis
and the Equipment and Systems supplied by Supplier's Subcontractors on a Ready
for Service basis;

                  (b) ensuring that the Supplier Equipment and OEM Equipment
satisfy the requirements for Acceptance in accordance with the Specifications
and the Time Schedule; and

                  (c) taking reasonable action to identify faults in other
Persons' systems that cause or, to Supplier's knowledge, have the potential to
cause, material disruption to the operations of the Network and the ability of
Customers to complete calls on the Network, and assisting Megatel in Megatel's
negotiations with such other Persons to rectify such faults.

         Section 4.4 Ready for Service Switch Service Areas. Supplier's Ready
for Service responsibilities with respect to implementing each Switch Service
Area or Other Purchase, as the case may be (as detailed more fully in the
Responsibility Matrix), shall encompass:

                                      13
<PAGE>   20

                  (a) engineering, furnishing, installing and integrating the
Supplier Equipment and OEM Equipment comprising such Switch Service Area or
Other Purchase;

                  (b) integrating the Supplier Equipment and OEM Equipment
comprising such Switch Service Area or Other Purchase with the Equipment
supplied by Supplier's Subcontractors (all as specified in the Responsibility
Matrix);

                  (c) causing Supplier Equipment, Systems (or elements thereof)
supplied by Supplier and Services provided by Supplier or its Subcontractors
comprising such Switch Service Area or Other Purchase to satisfy the
requirements for Acceptance in accordance with the Specifications applicable to
such Switch Service Area or Other Purchase and the Time Schedule, including
conducting Acceptance testing of such Switch Service Area or Other Purchase in
accordance with the Acceptance Test Procedures.

         Section 4.5 Ready for Service Systems. Supplier's Ready for Service
responsibilities with respect to implementing each System supplied by Supplier
(as detailed more fully in the Responsibility Matrix) shall encompass, without
limitation:

                  (a) engineering, furnishing, installing and integrating
Supplier-supplied Systems or applicable elements thereof (as specified in the
Responsibility Matrix) and causing each such System to satisfy the requirements
for Acceptance in accordance with the Specifications applicable to such System
and the Time Schedule, including conducting required testing of such System;

                  (b) integrating the Supplier-provided elements of Systems
with respect to which Supplier has integration responsibility pursuant to the
Responsibility Matrix and ensuring that each such System satisfies the
requirements for Acceptance in accordance with the Specifications applicable to
such System and the Time Schedule, including conducting all testing of such
System in accordance with the Responsibility Matrix and the Acceptance Test
Procedures; and

                  (c) reasonably cooperating with third Persons supplying other
Systems to ensure that the Supplier-provided Systems (or Supplier-provided
elements of such third-Person Systems) satisfy the requirements for Acceptance
in accordance with the Specifications applicable to such Systems (or elements
thereof) and the Time Schedule.

         Section 4.6 Modification of Ready for Service Responsibilities. During
the Term, Megatel may, upon the agreement of Supplier (which agreement shall
not unreasonably be withheld, delayed or conditioned) modify the Responsibility
Matrix for the Project such that Megatel assumes a greater role in the
management of the Project. Such modification to the Responsibility Matrix shall
not result in Megatel's being entitled to reduce the Purchase Commitment.

         Section 4.7 Supplier's Subcontractors. Supplier may subcontract the
manufacture of Supplier Equipment and the provision of Supplier Services as it
deems appropriate, subject to Section 24.1 and to the following provisions:

                                      14
<PAGE>   21

                  (a) All Subcontractors must have a demonstrated track record
of (i) performing high quality work, (ii) reliability and (iii) experience in
performing the relevant tasks for which such Subcontractors are contracted.

                  (b) Upon engaging any Prime Subcontractor, Supplier shall
notify Megatel of the identity of such Prime Subcontractor.

         Section 4.8 Subcontractor Management.

                  (a) Supplier shall be and remain fully responsible to Megatel
for providing the Equipment and Services in accordance with the terms and
conditions of this Agreement irrespective of the performance of Subcontractors,
or any of their respective employees, agents, representatives and consultants.

                  (b) Nothing contained herein shall be interpreted to create
any contractual or labor relationship between any Subcontractor and Megatel,
except to the extent such relationship is created by a direct contract between
Megatel and such Subcontractor. Notwithstanding any such direct contractual
relationship, Supplier shall, subject to the limitations specified in Article
XIX, be fully responsible to Megatel for the acts and omissions of
Subcontractors contracted by Supplier and Supplier shall indemnify, defend and
hold harmless Megatel against any and all Losses arising out of or related to
any acts, omissions or default by or on behalf of any Subcontractor engaged by
Supplier in connection with its or Supplier's obligations under this Agreement.

                  (c) Megatel shall have the right to cause Supplier to dismiss
from the Project any Subcontractor engaged by Supplier if, in Megatel's
reasonable judgment, such Subcontractor (or any of its employees or
Subcontractors) is not performing in a competent, workmanlike and professional
manner and in accordance with Megatel's policies governing employee conduct and
Prudent Industry Practices, upon written notice given to Supplier at least
forty-five (45) days in advance of the intended date for such dismissal.
Notwithstanding the foregoing sentence, if Supplier reasonably deems that any
Prime Subcontractor whose dismissal Megatel requests must complete its work
under any then outstanding work agreements with the Supplier prior to its
dismissal (in order to avoid any delay in the performance of Supplier's
obligations under the Time Schedule), Supplier shall be allowed to maintain
such Prime Subcontractor until such work then outstanding is completed. Such
dismissal shall in no way release Supplier from its obligations and
responsibilities under this Agreement.

         Section 4.9 Specifications. The Equipment and Services supplied or
furnished by Supplier under this Agreement shall be of high quality, shall
conform to the Specifications set out in Annex 4.9 and shall comply with all
applicable Laws and Prudent Industry Practice.

                                   ARTICLE V
              ORDER, DELIVERY, TITLE PASSAGE AND IMPORT PROCEDURES

         Section 5.1 Order Procedures.

                  (a) Annex 5.1(a) sets forth the procedure agreed to by the
Parties for the purchases to be made under this Agreement.

                                      15
<PAGE>   22

                  (b) In the event of any inconsistency between the terms and
conditions contained in this Agreement and the terms and conditions of any
Order Document or other written agreement executed by the Parties, the terms of
this Agreement shall prevail unless such Order Document or other written
agreement expressly purports to modify such terms.

                  (c) Except as otherwise provided for in Section 2.4, only an
Order Document duly executed by Megatel and accepted by Supplier as provided in
this Article V shall constitute a firm commitment to purchase on the part of
Megatel and a firm commitment to supply or provide the subject Equipment or
Services on the part of Supplier.

         Section 5.2 Delivery of Certain Equipment.

                  (a) Supplier shall ensure that the Supplier Equipment or OEM
Equipment being supplied hereunder, the installation of which is not included
within Supplier's responsibilities hereunder ("MEGATEL-INSTALLED EQUIPMENT"),
is suitably packed and shall take measures to protect the Megatel-Installed
Equipment from moisture, rain, rust, corrosion and shock according to the
different shapes, special features, characteristics and requirements of such
Megatel-Installed Equipment. Supplier shall pack, mark and ship all
Megatel-Installed Equipment in accordance with standard industry practices and
common carrier requirements. Subject to Annex 9.3(a), Megatel may reject any
Delivery of Megatel-Installed Equipment that does not conform to the terms of
this Agreement or the applicable Order Document.

                  (b) The Megatel-Installed Equipment, as specified in Annex
7.3(a), shall be shipped to the applicable Site.

                  (c) Unless otherwise specified in the applicable Order
Document, Megatel-Installed Equipment shall be Delivered to Megatel's
Warehouse.

         Section 5.3 Title Passage and Risk of Loss of Equipment.

                  (a) Subject to Megatel's right to reject any Supplier
Equipment or OEM Equipment that does not conform to the material Specifications,
title to and risk of Loss of the Supplier Equipment or OEM Equipment, as the
case may be, shall pass to Megatel immediately prior to importation of such
Equipment in the case of Imported Equipment, and upon Delivery for all other
Equipment. Notwithstanding the foregoing, for any Imported Equipment with
respect to which Supplier is the importer of record pursuant to Section 5.4(a),
title to and risk of Loss of such Equipment shall pass to Megatel upon the
earlier of (i) the execution of the Financing Agreement and (ii) the date on
which Megatel pays Supplier amounts due upon the Provisional Acceptance of such
Equipment pursuant to Section 7.6(a).

                  (b) Title to intellectual property provided by Supplier under
this Agreement, including, without limitation, Software, patents, copyrights,
trademarks and tradenames, shall not be conveyed to Megatel at any time.

                  (c) Supplier shall indemnify, defend and hold harmless
Megatel from and against (i) any Loss that occurs to the Equipment supplied by
Supplier and (ii) any Loss suffered by Megatel caused by or

                                      16
<PAGE>   23

relating to such Equipment, in each case prior to the Provisional Acceptance
(or, in the case of Megatel-Installed Equipment or other Equipment not subject
to Provisional Acceptance, Delivery) thereof.

                  (d) In the event that any Equipment supplied by the Supplier
fails to achieve Provisional Acceptance, notwithstanding the passage of title
to such Equipment, Supplier shall, at its sole cost and expense, repair or
replace such Equipment (as determined by Supplier in its reasonable discretion)
and shall, if applicable, reimburse, Megatel for all out-of-pocket costs
associated with the importation and/or transportation to the applicable Site
and other logistics costs of such repaired or replaced Equipment including,
without limitation, any import duties and other taxes that Megatel has paid in
respect of such Equipment.

         Section 5.4 Import Procedures for Imported Equipment.

                  (a) Megatel shall be the importer of record of the Imported
Equipment. Supplier shall be solely responsible for and shall provide all
administrative, logistic, compliance, customs clearance and other support
Services related to the importation of Imported Equipment other than any
required signatures of, and delegation of powers by, Megatel and the physical
payment of applicable import duties and taxes. Notwithstanding the foregoing,
until such time as Megatel has obtained all Permits required to be the importer
of record for the Imported Equipment and funds are first available for drawdown
under the Financing Agreement, Supplier shall be the importer of record. The
transition from Supplier to Megatel as the importer of record shall occur at
the earliest practicable date, determined by the Parties taking into account
the requirements of the Time Schedule.

                  (b) The Supplier shall use commercially reasonable efforts to
minimize import taxes and duties on Imported Equipment.

                                   ARTICLE VI
                                 TIME SCHEDULE

         Section 6.1 Perform to Schedule.

                  (a) The Parties shall adhere to the schedule of milestones
set forth in Annex 6.1 or to any amendment or replacement thereof as well as to
the schedule of milestones set forth in each Order Document (each, as
applicable, the "TIME SCHEDULE") for performance of their respective
responsibilities set forth in the Responsibility Matrix and shall use
reasonable commercial efforts to minimize all delays. Except as specifically
provided herein, in no event shall the date for any Provisional Acceptance
specified on the version of the Time Schedule attached hereto as Annex 6.1 be
changed in any version/revision of the Time Schedule accompanying any Order
Document without the consent of both Parties. Notwithstanding the foregoing,
Supplier shall not be in breach of its obligations with respect to any
milestone on the Time Schedule nor be responsible for any Megatel Delays or
other delays or damages to the extent that such delays or damages arise from
Megatel Delays or directly from the exercise by Megatel of any discretionary
right under this Agreement (other than as provided in Section 9.3(h)) in a
manner that impedes, prevents or burdens Supplier's ability to conform to the
Time Schedule. In the event that Megatel's exercise of such rights unduly
impedes, prevents, or burdens Supplier's ability to conform to the Time
Schedule, then the time of performance of any of Supplier's obligations
hereunder, including the obligation to meet each of the

                                      17
<PAGE>   24

milestones under the Time Schedule, shall be extended by a mutually agreed upon
length of time but in no event less than the actual time of delay caused by
such event, unless the Parties otherwise agree.

                  (b) The Time Schedule (which, unless otherwise agreed, shall
be created using "Microsoft Project" software) will indicate the relevant time
periods for the engineering, manufacture, shipment, Delivery and receipt of the
Equipment and the provision of the Installation, testing, Commissioning,
Provisional Acceptance, Final Acceptance and all other Services.

         Section 6.2 Anticipated Delays. Each Party shall immediately notify
the other of any anticipated delay in the performance of its obligations under
this Agreement from the date specified in the Time Schedule; provided that such
notification shall not relieve such Party of any of its obligations under this
Agreement except as otherwise specifically provided herein.

         Section 6.3 Progress Report. Supplier shall provide Megatel, on a
periodic basis as agreed by the Parties, a written report (in hard and
electronic format) showing the scheduled progress versus actual progress,
giving the details of work completed in relation to the Time Schedule. Such
report shall also include a detailed explanation of any delays and a detailed
projection of when the work shall be completed. In the event that both Parties
have agreed in writing to changes in the Time Schedule, Supplier shall provide
an updated Time Schedule to Megatel reflecting such agreement.

                                  ARTICLE VII
                            PRICES AND PAYMENT TERMS

         Section 7.1 [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      18
<PAGE>   25

         Section 7.2 Import Duties; Taxes.

                  (a) Megatel shall bear all taxes, duties, levies and similar
charges (and any related interest and penalties) (each, a "TAX"), however
designated, imposed upon or arising from the provision and/or licensing of
Equipment and Services (as the case may be) by Supplier pursuant to this
Agreement, except (i) any Tax imposed upon Supplier in a jurisdiction other
than the jurisdiction under the laws of which Supplier was formed (hereinafter
the "RESIDENT JURISDICTION") if such Tax is allowable as a credit against the
Resident Jurisdiction income taxes of Supplier; (ii) any net income Tax imposed
upon Supplier by any government entity within Supplier's Resident Jurisdiction;
and (iii) as provided in Sections 7.2(d) and (e). In order for the exception
contained in (i) to apply, Megatel must furnish Supplier with such evidence as
may be required by the Resident Jurisdiction taxing authorities to establish
that such Tax has been paid within thirty (30) days of its issuance by the
local Taxing authority so that Supplier may claim the credit.

                  (b) If Megatel is required to bear a Tax pursuant to Section
7.2(a), then Megatel shall pay such Tax and any additional amounts as are
necessary to ensure that the net amounts received by Supplier hereunder after
all such payments or withholdings equal the amounts to which Supplier is
otherwise entitled under this Agreement as if such Tax did not exist. Such Taxes
shall be paid by Megatel when due (i) by means of a draw on the financing
facility under the Financing Agreement (the "FINANCING FACILITY") or (ii) upon
the expiration of the Deferral Period, in accordance with the provisions of
Section 7.6(d).

                  (c) Supplier shall not collect an otherwise applicable Tax if
Megatel's purchase is exempt from Supplier's collection of such Tax and, if
required by the applicable Law, a valid exemption certificate is furnished by
Megatel to Supplier.

                  (d) [***]

                  (e) Notwithstanding the provisions of Section 7.2(d), with
respect to the Supplier Equipment identified as "imported equipment" in Annex
7.3(a) (the "IMPORTED EQUIPMENT"), Megatel shall be responsible for payment of
present and future import Taxes applicable thereto (in addition to all Taxes
that Megatel is required to bear pursuant to Section 7.2(a)).

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      19
<PAGE>   26

                  (f) The Parties shall cooperate and utilize reasonable
efforts to structure the purchases of Equipment and Services hereunder in a
manner that is most tax efficient for both Parties.

         Section 7.3 Prices.

                  (a) The prices charged by Supplier under this Agreement for
Equipment and Services shall be as specified in Annex 7.3(a) [***]

                  (b) The prices set forth in Annex 7.3(a) (other than in
respect of Imported Equipment) are quoted, and shall be invoiced and paid, in
Reais. Such prices are quoted as of the date of execution of this Agreement
(the "BASE DATE"). To maintain the economic and financial balance of the
Agreement, such prices shall be adjusted as follows:

                       (i)

<TABLE>
<CAPTION>

  Description                            Adjustment Criteria

<S>                                 <C>

1.  Supplier Equipment (other       (i) Adjustment by multiplying the price of
than Imported Equipment)            each such item of Equipment specified in
                                    Annex 7.3(a) by [***] to be applied to
                                    prices on every anniversary of the Base
                                    Date or at shorter intervals if applicable
                                    Laws so permit, and to be applicable to all
                                    Order Documents issued on or after the date
                                    of such adjustment.

                                    (ii) Adjustment by multiplying the price of
                                    each such item of Equipment specified in
                                    Annex 7.3(a) by [***]

2.  Services                        Adjustment by application to the price of
                                    the index of the 20th Column of the
                                    Conjuntura Economica Magazine, published by
                                    the Fundacao Getulio Vargas, or any
                                    successor index, to be applied to prices
                                    every anniversary of the Base Date or at
                                    shorter intervals, if applicable Laws so
                                    permit. Such adjustment shall be applied to
                                    all Order Documents issued on or after the
                                    date of such adjustment.
</TABLE>

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      20
<PAGE>   27

                       (ii) For purposes of the adjustment specified in item
         1(ii) of the preceding table, the [***] shall be determined as follows:

<TABLE>
<CAPTION>

                [***]                               [***]
------------------------------------- ----------------------------------
<S>                                   <C>
             [***]                              [***]
------------------------------------- ----------------------------------

       [***]                                     [***]
------------------------------------- ----------------------------------

             [***]                          [***]
------------------------------------- ----------------------------------
</TABLE>

                  [***]

                       (iii) Fifteen (15) days prior to end of each calendar
         quarter, beginning on the Effective Date (the "REPORT DATE"), Supplier
         shall identify all Equipment (other than Imported Equipment) invoiced
         to Megatel, within the intervals between Report Dates and issue a
         report specifying the amounts invoiced by Supplier in that calendar
         quarter [***], if any, for all amounts invoiced in the such quarter in
         accordance with item 1(ii) of the preceding table. Supplier shall issue
         an invoice, in accordance with applicable Law, or credit memo (as the
         case may be) to Megatel [***]. Any such invoice shall be payable within
         30 days from the date of its receipt by Megatel. Any amounts payable by
         Supplier to Megatel as the result of such adjustment shall be paid
         simultaneously with the issuance of such credit memo.

                       (iv) [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      21
<PAGE>   28

                  (c) [***]

                  (d) If Megatel purchases at least [***] worth of Supplier
Equipment (excluding for purposes of this Section 7.3(d) any Equipment and
Services related to microwave transmission provided by Harris Corporation or its
Affiliates) and Supplier Services during the Term, Megatel shall, during the
Term, be entitled to a [***] on future purchases in excess of such amount on
Supplier Equipment and Supplier Services from the prices set forth in Annex
7.3(a).

         Section 7.4 Price Basis.

                  (a) The prices set forth on Annex 7.3(a) for Imported
Equipment shall be Delivered Duty Unpaid to the Sites, as defined in the ICC
Incoterms 1990 and modified for the purposes of this Agreement to include the
following: (i) transportation of the Equipment and insurance against Loss from
Supplier's manufacturing facility to the port of entry in Brazil; (ii)
obtaining of any export licenses or permits in the name of Megatel as required;
(iii) supervision and coordination and management of customs clearance at the
port of entry into Brazil; and (iv) transportation and insurance against Loss
of such Equipment from the port of entry into Brazil to the applicable Site,
which insurance shall remain in effect up to the Provisional Acceptance (or, in
the case of Megatel-Installed Equipment or other Equipment not subject to
Provisional Acceptance, Delivery) of such Equipment ("DDU").

                  (b) The prices set forth on Annex 7.3(a) for all Equipment
other than Imported Equipment shall be on the basis of Carriage and Insurance
Paid to the applicable Sites, as defined in the ICC Incoterms 1990 and modified
for purposes of this Agreement to include insurance against Loss to such
Equipment up to Provisional Acceptance (or, in the case of Megatel-Installed
Equipment or other Equipment not subject to Provisional Acceptance, Delivery)
thereof ("CIP").

                  (c) In the event of any conflict between the terms of this
Agreement and the assignment of responsibilities and liabilities between the
Parties pursuant to Incoterms 1990, the express terms of this Agreement shall
prevail.

         Section 7.5 Invoices.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      22
<PAGE>   29

                  (a) Except as otherwise provided in this Agreement, Megatel
shall have no obligation to pay Supplier for any amounts under this Agreement,
unless such amounts are expressly authorized by this Agreement or an Order
Document and Megatel has received an invoice for such charges.

                  (b) Supplier shall invoice Megatel for amounts due in
accordance with the schedule set forth in Section 7.6(a). Official Brazilian
invoices (notas fiscais), together with all supporting documentation, should be
issued by Supplier within ten (10) Business Days following the billing event
specified in such section. Notas fiscais shall be delivered by hand to Megatel,
and Megatel shall acknowledge the receipt thereof upon such delivery.
Notwithstanding the foregoing, no invoice shall be required to be issued in
respect of payments of interest due in accordance with Section 7.6(f)(iv).

                  (c) Each invoice rendered under this Agreement shall refer to
the Order Document number and identify the specific payment event in compliance
with this Article VII, and shall specify the amounts due and applicable taxes.
Each invoice shall be sent to the billing address identified in the relevant
Order Document. No term or condition of any such invoice inconsistent with this
Agreement shall be binding upon Megatel, unless such term or condition has been
expressly agreed upon by Megatel in compliance with Section 5.1 and Section
24.10.

                  (d) Except as otherwise expressly provided in this Agreement,
invoices shall be denominated in Dollars (US$) for Imported Equipment and in
Reais (R$) for all other Equipment and Services and payments shall be made in
such respective currencies.

         Section 7.6 Invoicing Terms.

                  (a) Billing Schedule.

                       (i) Supplier shall invoice Megatel for Equipment and
         Services provided hereunder in respect of any Order Document in
         accordance with the following schedule:

<TABLE>
<CAPTION>

                   BILLING MILESTONE                                      PERCENTAGE OF TOTAL COST OF
                                                                          EQUIPMENT AND SERVICES TO BE
                                                                                    INVOICED

<S>                                                                                   <C>
Shipment of Equipment Specified in Relevant Order Document                            [***]

Provisional Acceptance                                                                [***]

Final Acceptance                                                                      [***]

TOTAL                                                                                [***]
</TABLE>

                       (ii) Supplier shall invoice Megatel for [***] of
         Megatel-Installed Equipment and any Equipment not subject to
         Provisional Acceptance testing provided hereunder on Delivery.

                       (iii) Supplier shall invoice Megatel for training
         provided by Supplier pursuant to Section 9.3(d) [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      23
<PAGE>   30

         upon the completion of the Course in question or delivery of the
         training materials, as the case may be.

                       (iv) Supplier shall invoice Megatel [***] for Services
         rendered (other than Services rendered in connection with the
         engineering, furnishing, constructing, Installing and Commissioning of
         Equipment or Systems comprising the Network or any of its elements that
         are included on an Order Document issued in connection with such
         Equipment or Systems) [***].

                       (v) With respect to an SSA Purchase Order, in the event
         that Megatel elects to permit Partial Provisional Acceptance, the
         amount to be invoiced upon Provisional Acceptance in the table set
         forth in Section 7.6(a)(i) [***]

                       (vi) [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      24
<PAGE>   31

                  (b) Payment Due Date. All payments to be made by Megatel to
Supplier under the terms of this Agreement shall be due and payable within the
thirty (30) days immediately following the date of the invoice (except that in
the event the thirtieth day does not fall on a Business Day, then payment shall
be due on the next Business Day following such date), unless a different
payment due date is required in order to accommodate drawing conditions of the
Financing Facility, in which case such payment shall be due on the next
Business Day following the date on which such drawing conditions have been
satisfied, but in no event later than fifteen Business Days following the date
on which such payment otherwise was due.

                  (c) Late Payments. In the event that Megatel does not make
payment on invoices within the time prescribed in Section 7.6(b), Megatel shall
pay interest on the outstanding balance of the relevant invoice(s), at a rate
equal to (i) [***] per annum on the date on which the payment was due for
amounts due in Dollars and (ii) for amounts due in Reais, the [***] rate
published by [***], determined on the date on which the payment was due, in each
case calculated on the past due amount (the "INTEREST RATE") from the day on
which payment was due to the day on which it is made, plus, in each case, a late
payment fee of [***] of the past-due amount; provided that in the event that
such payment is not made by the thirtieth (30th) day following the due date,
Megatel shall pay to the Supplier an additional late payment fee of [***] of the
past-due amount, for a total late payment fee of [***].

                  (d) Modality of Payments. Payments shall be made by check,
bank draft or acceptable electronic transfer of funds to the accounts, or in
compliance with instructions, that Supplier shall specify on each invoice, or
in accordance with any applicable payment mechanism provided for in the
Financing Facility, or as otherwise mutually agreed by the Parties.

                  (e) Imported Equipment. With respect to Imported Equipment,
Supplier covenants that, except as otherwise provided in this Agreement, no
payment by Megatel to Supplier shall be required, due or payable prior to the
dates corresponding to the payment milestones established in 0 and that all
invoices shall reflect such requirement.

                  (f) [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      25
<PAGE>   32

         Section 7.7 Calculation of Interest. Interest applicable to any amount
payable hereunder shall be calculated for the actual number of days elapsed on
the basis of a year consisting of three hundred and sixty (360) days.

         Section 7.8 Payment Disputes.

                  (a) In the event that Megatel disputes all or part of any
invoice, Megatel shall deliver to Supplier a notice specifying the basis for
the dispute. Megatel shall pay the undisputed amount of such invoice pursuant
to the terms hereof but may withhold the disputed amount pending resolution of
such dispute.

                  (b) If the Parties are able to resolve the dispute within
twenty (20) Business Days of the receipt by Supplier of the notice specified in
Section 7.8(a), any amount owing to Supplier or to Megatel shall be reflected as
a charge or a credit, as the case may be, adjusted by the late payment charges
set forth in Section 7.6(c) on the next invoice (unless the dispute is with
respect to amounts set forth on the final invoice, in which case the Party owing
any amounts shall pay such amounts within five (5) Business Days of the
resolution of the dispute).

                  (c) If the Parties are unable to resolve the dispute within
twenty (20) Business Days of the receipt by Supplier of the notice specified in
Section 7.8(a), the dispute shall be resolved as provided in Article XXII.

                  (d) Within fifteen (15) Business Days of the resolution of a
payment dispute pursuant to Article XXII, (i) Megatel shall pay any amounts
determined to be owing by it, together with interest accrued

                                      26
<PAGE>   33

at the Interest Rate (calculated pro rata on a daily basis) from the date on
which such payment was due pursuant to Section 7.6(b) until paid in full; and
(ii) Supplier shall refund to Megatel any amounts determined to have been
overpaid, if applicable, together with interest accrued at the Interest Rate
(calculated pro rata on a daily basis) from the date that such overpayment was
made until repaid in full to Megatel.

         Section 7.9 Payment Obligation Not Dependent on Financing.
Notwithstanding anything to the contrary expressly or impliedly contained in
this Agreement, in no event shall the unavailability of funds under, or the
termination of, the Financing Facility excuse Megatel from its payment
obligations hereunder.

         Section 7.10 [***]

                                 ARTICLE VIII
             SUPPLY AGREEMENT ADMINISTRATION AND PROJECT MANAGEMENT

         Section 8.1 Project Management.

                  (a) Project Management Services. Supplier shall perform the
Project Management Services specified on Annex 8.1(a).

                  (b) Supplier's Project Manager. Supplier shall, during the
Term, appoint a manager for the Project (the "SUPPLIER PROJECT MANAGER") to
coordinate Supplier's provision of Project Management Services who shall:

                       (i) be fully conversant with the background of the
         Project;

                       (ii) be empowered and have authority to make day to day
         decisions regarding the Project, while having full control of
         Supplier's applicable assets and Project personnel in Brazil;

                       (iii) maintain and update the Time Schedule and deliver
         the Time Schedule and deliver status reports based on the Time
         Schedule from time to time to the Megatel Project Manager;

                       (iv) ensure compliance with the Time Schedule;

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      27
<PAGE>   34

                       (v) maintain the closest possible cooperation with the
         Megatel Project Manager;

                       (vi) reside in Brazil and be available at Project Sites
         as reasonably requested; and

                       (vii) be fluent in English and have a working knowledge
         of Portuguese.

                  (c) Megatel Project Manager. Megatel shall, during the Term
of this Agreement, appoint a manager for the Project (the "MEGATEL PROJECT
MANAGER") to be the liaison with the Supplier Project Manager, who shall:

                       (i) be fully conversant with the background of the
         Project;

                       (ii) be empowered and have authority to make day-to-day
         decisions regarding the Project and its personnel;

                       (iii) ensure compliance with the Time Schedule;

                       (iv) maintain the closest possible cooperation with the
                       Supplier Project Manager; (v) be available at Project
                       Sites as reasonably requested; and

                       (vi) be fluent in English and have a working knowledge of
         Portuguese.

         Section 8.2 Progress Review Meeting.

                  (a) During the term of implementation of the Network to be
supplied by Supplier hereunder, both the Megatel Project Manager and the
Supplier Project Manager shall hold Project review meetings at such intervals
to be agreed upon by the Parties to review, monitor and control the progress of
the implementation of the Network to be supplied by Supplier hereunder in all
its aspects in conformity with the Specifications and the Time Schedule.

                  (b) If Supplier or Megatel, as the case may be, deem it
unlikely that it will be able to fulfill all of its obligations on the
respective dates set out in the Time Schedule, then such Party shall request a
meeting to determine what action is required. The Supplier Project Manager and
the Megatel Project Manager shall each have been delegated reasonable authority
from Supplier and Megatel, respectively, to develop and execute any action plan
required to enable the Parties to fulfill their respective obligations under
this Agreement. Any action plan implemented pursuant to the terms hereof shall
be without prejudice to any right or remedy Megatel or Supplier may have under
this Agreement.

                  (c) Minutes of the meetings contemplated by this 0 shall be
prepared by the party that called the meeting and kept in English or Portuguese
as mutually agreed by the Parties.

         Section 8.3 Agreement Administration by Megatel. The Megatel Project
Manager shall be responsible for administering the Agreement and ensuring the
necessary coordination with other Megatel departments and other suppliers. He
shall be responsible for coordinating the Project implementation between
Megatel, Supplier and other suppliers; reviewing and approving all quotations,
invoices and

                                      28
<PAGE>   35

inventory of Equipment Delivered; monitoring Time Schedules; issuing Order
Documents, monitoring the overall progress of the Project; coordinating with
Supplier to conclude agreement on the Acceptance Test Procedures as provided in
Section 9.3(a); providing Supplier with clarification on the technical
specification requirements; and approving and issuing Change Orders. The Megatel
Project Manager's territorial responsibilities shall be for all areas covered by
the Agreement. He may designate, as may be required for certain periods of time,
project managers for specific Switch Service Areas, regions or Systems and
define their administrative, managerial, territorial and authorization
responsibilities, which he shall communicate in writing to the Supplier Project
Manager.

         Section 8.4 Supplier Employees. Megatel may, upon sixty (60) days'
prior notice to Supplier, cause Supplier to dismiss an employee from the
Project if, in Megatel's reasonable judgment, such employee is not performing
in a competent, workmanlike and professional manner and in accordance with
Megatel's policies governing employee conduct and Prudent Industry Practices.
In the event that Megatel requests that such employee be dismissed from the
Project prior to the expiration of such sixty (60) day period, Supplier shall
use reasonable efforts to cause the dismissal of such employee as soon as
reasonably practicable, taking into account the impact of such dismissal on
Supplier's ability to comply with its obligations under the Time Schedule.

                                   ARTICLE IX
                          DIVISION OF RESPONSIBILITIES

         Section 9.1 Joint Responsibilities.

                  (a) Responsibility Matrix. Without limiting the generality of
any of the provisions of this Agreement, the respective rights and division of
responsibilities of Megatel and Supplier are set forth in the Responsibility
Matrix attached as Schedule 9.1(a). Megatel shall discharge those
responsibilities identified as those of Megatel, including Megatel's portion of
responsibilities that are to be jointly performed by Megatel and Supplier.
Supplier shall discharge those responsibilities identified as those of
Supplier, including Supplier's portion of responsibilities that are to be
jointly performed by Supplier and Megatel.

                  (b) Punchlist. Both Parties shall, in accordance with Annex
9.3(a), agree on items and issues to be placed on each Punchlist. Supplier
shall in good faith resolve as soon as commercially practicable the items
placed on each Punchlist.

         Section 9.2 Megatel Responsibilities. Without limiting any other
obligations of Megatel under this Agreement, Megatel shall have the following
responsibilities:

                  (a) Costs. Megatel shall bear its costs, including without
limitation, the costs of its own legal fees, interconnection facilities, Site
selection, Site acquisition, land purchase, government inspection fees (i.e.
FISTEL fees), Site permits, zoning fees, telephone and utility charges and
other services and items being supplied by Megatel under this Agreement.

                  (b) Engineering Information.  Megatel shall:

                                      29
<PAGE>   36

                       (i) Provide to Supplier necessary engineering
         information reasonably requested by Supplier and in accordance with
         the Responsibility Matrix and the Time Schedule;

                       (ii) Provide, upon reasonable request, System usage
         information where Megatel's analysis of System requirements has been
         requested by Supplier or is otherwise required by a specific provision
         of this Agreement in order for Supplier to discharge its obligations
         under this Agreement and where the information requested is reasonably
         necessary for such purposes.

                  (c) O&M. Megatel shall assume responsibility for the lawful
and proper O&M of the Network upon Provisional Acceptance.

                  (d) Export Controls. Megatel agrees that it shall not resell
or export from Brazil Equipment in any form without Supplier's prior written
consent.

                  (e) Permits. Megatel shall be responsible for obtaining all
Permits (other than permits specifically required by Law or this Agreement to
be obtained by Supplier or any Subcontractor ) required for implementation of
the Network, including but not limited to, Site building Permits, zoning
variances and the like from appropriate Authorities, all in accordance with the
Responsibility Matrix. Supplier shall provide Megatel with all Permit
applications to be supplied by Supplier pursuant to the Responsibility Matrix
for Permits that Megatel is responsible to obtain pursuant to this Section
9.2(e) on an accurate and timely basis to enable Megatel to submit them to the
appropriate Authority.

                  (f) Other Obligations. Megatel shall perform all of its other
obligations pursuant to this Agreement, including the following:

                       (i) allow Supplier's personnel employed in the work
         reasonable access to the Sites at all times, and to permit the use by
         such personnel of all routes, roadways and ramps under the control of
         Megatel when such access and use are necessary for the proper
         performance of Supplier's obligations hereunder;

                       (ii) permit all of Supplier's personnel employed in the
         work hereunder to use at all times such portions of existing plants or
         equipment under Megatel's control as are reasonably necessary for the
         proper completion of such work, as long as such use will not interfere
         with Megatel's business operations;

                       (iii) take reasonable security measures to safeguard all
         Supplier Equipment and OEM Equipment on Megatel's premises against all
         damages or Loss caused by Megatel's employees from the Delivery until
         the date that the risk of Loss of such Equipment transfers to Megatel
         pursuant to Section 5.3;

                       (iv) ensure that Megatel's personnel carrying out
         activities at the Sites do not interfere with the progress of
         Supplier's obligations hereunder;

                       (v) where applicable, take all necessary actions in
         accordance with the relevant Responsibility Matrix to ensure that the
         Sites are ready and available for commencement of Installation;

                                      30
<PAGE>   37

                       (vi) make available a representative to acknowledge
         receipt of the Equipment; and

                       (vii) bear any additional costs, including, without
         limitation, freight, insurance, storage and Taxes, if applicable,
         relating to a Change Order that requires delivery of Equipment to a
         Site other than the Site specified in the Order Document to which such
         Change Order pertains.

                  (g) [***]

         Section 9.3 Supplier Responsibilities. Without limiting any other
obligations of Supplier under this Agreement, Supplier shall have the following
responsibilities:

                  (a) Acceptance Procedure. Supplier shall adhere to the
Acceptance procedures, including the Acceptance Test Procedures, each as set
forth in Annex 9.3(a).

                  (b) New Products or Services. Supplier shall make new and
upgraded Equipment and Services available to Megatel when they become GA in
Brazil. Where such Equipment or Services are developed by Supplier, Supplier
shall negotiate the price and delivery schedule in good faith.

                  (c) Retrofits. During the Term of the Agreement, the Parties
shall negotiate the prices, terms and conditions for Suppliers' retrofits [***].

                  (d) Training. Supplier shall provide training courses
("COURSES") for planning, installation and O&M of Equipment and Services
purchased under this Agreement. [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      31
<PAGE>   38

Course listings, content, location and schedules are set forth in Annex 9.3(d).

                  (e) Cooperation and Coordination With Other Vendors. Supplier
recognizes that Megatel will be developing the Network using vendors in
addition to Supplier including, without limitation, Ericsson. Supplier shall
negotiate in good faith agreements with such other vendors in accordance with
Annex 23.

                  (f) Legal and Safety Standards. Supplier is responsible for
assuring that proper safety measures are taken to avoid accidents and that all
work performed is done in accordance with the relevant health and occupational
safety Laws, whether the work is performed by Supplier or its Subcontractors.
Supplier shall be responsible, at its own expense, for ensuring that procedures
are in place and supervision is provided to ensure the safety of all persons
who may at any time or for whatever reason be present on any of the Sites as
part of Supplier's provision of the Services, including, without limitation,
the Installation Services.

                  (g) Site Security. Up to Provisional Acceptance, Supplier
shall ensure the security of the Sites (other than co-located Sites) in a
manner consistent with Megatel's security requirements by providing security
Services at the prices set forth in Annex 7.3(a) and shall ensure that entry to
such Sites is properly monitored and only authorized persons are permitted to
enter and remain on any of such Sites. Supplier shall allow Megatel or any
person authorized by Megatel to inspect any Site at any time while Supplier is
providing Services on the Site.

                  (h) Inspection. Megatel and its employees, agents and
representatives shall at all times have the right to inspect the performance by
Supplier of the design, engineering, construction, Installation, testing and
Acceptance, whether in the process of being prepared or executed, provided that
such inspections do not materially interfere with the performance of Supplier's
obligations hereunder.

                  (i) Maintenance Support. Supplier, at its sole expense, shall
allocate a total of [***] of support Services by qualified technical personnel
to be used by Megatel to support the Network (including all Switch Service
Areas) during the first [***] of operation, commencing on the Soft Launch of the
first Switch Service Area (or, if there is no Soft Launch, on Provisional
Acceptance of such Switch Service Area), with the actual utilization of such
support resources to be determined by agreement of the Parties in accordance
with Annex 9.3(i). The personnel to be allocated to provide such support
Services shall include (A) switch maintenance specialists and (B) qualified cell
site and transmission maintenance specialists. The scope of Services to be
provided under this Section 9.3(i) shall be as specified in Annex 9.3(i).
Megatel may purchase additional maintenance support Services from Supplier at
the prices specified in Annex 7.3(a).

                  (j) Tools and Test Equipment. Unless otherwise specifically
provided in this Agreement, Supplier shall provide all tools and testing
equipment (the "TOOLS") required for use by Supplier's technicians in
fulfilling their responsibilities related to the implementation of the Network
to be supplied by Supplier hereunder under this Agreement. All Tools used
during the implementation of the Network to be supplied by Supplier hereunder
that (i) have been purchased and paid for by Megatel as specified on an Order
Document, and (ii) have been purchased by Supplier specifically for use in
implementing the Project

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      32
<PAGE>   39

and for which Supplier has included the full, undepreciated or unamortized cost
in the amounts being charged to Megatel pursuant to this Agreement, shall
become the property of Megatel upon Provisional Acceptance. (k) Equipment
Warehousing and Staging. Supplier is responsible for all warehousing and
Equipment staging for Supplier Equipment and OEM Equipment (other than in
respect of Megatel Installed Equipment) at its expense.

                  (l) Supplier Responsible for Incorrect Delivery; Excess
Items. If any Supplier Equipment or OEM Equipment is delivered to a point other
than the one set forth in an Order Document, any additional expenses incurred
in Delivery of such Equipment to the correct point of delivery and the risk of
transportation shall be borne by Supplier. Supplier is also responsible for
items delivered in excess of those required in the relevant Order Document
excluding installation material for Megatel-Installed Equipment, which is
ordered in bulk, and for which Megatel shall have responsibility to manage
order placement, usage and replacement.

                  (m) Advertising. Supplier shall assist Megatel in its
advertising and promotion efforts and shall cooperate with Megatel to establish
joint advertising and promotion programs.

                  (n) Acceptance of Sites. Supplier shall use reasonable
commercial efforts to recommend approval or disapproval of any candidate
location for construction of a Cell Site at the time of the Site visit to such
location, or within one (1) Business Day thereafter.

                  (o) [***]

                  (p) Supplier to Provide. Unless otherwise specifically
provided in this Agreement, Supplier shall provide and pay for all materials,
labor, Tools, Equipment, transportation and other facilities necessary for
Supplier's performance and completion of the Project.

                                   ARTICLE X
                      INDEMNIFICATION, DAMAGES, AND DELAYS

         Section 10.1 General Indemnity (Megatel).

                  (a) General.

                       (i) Supplier shall indemnify, defend and hold harmless
         Megatel and its directors, officers, representatives, agents,
         servants, Subcontractors, employees, successors and permitted assigns
         (collectively, "MEGATEL INDEMNIFIED PERSONS") from any and all Losses
         (including damage to property owned by third parties) arising directly
         out of or in connection with this Agreement to the extent such damages
         were caused by the breach of this Agreement by Supplier or the
         negligent acts or omissions, willful misconduct or strict liability of
         Supplier or any Supplier Representative.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      33
<PAGE>   40

                       (ii) Megatel shall indemnify, defend and hold harmless
         Supplier and its directors, officers, representatives, agents,
         servants, Subcontractors, employees successors and permitted assigns
         (collectively, "SUPPLIER INDEMNIFIED PERSONS", and, together with the
         Megatel Indemnified Persons, the "INDEMNIFIED PERSONS") from any and
         all Losses (including damage to property owned by third parties)
         arising directly out of or in connection with this Agreement to the
         extent such damages were caused by the breach of this Agreement by
         Megatel or the negligent acts or omissions, willful misconduct or
         strict liability of Megatel or any of its directors, officers,
         representatives, agents, servants, Subcontractors, employees
         successors and permitted assigns.

                  (b) Personal Injury (Megatel).

                       (i) Supplier shall indemnify, defend and hold harmless
         the Megatel Indemnified Persons from any and all Losses on account of
         death or personal injury (whether to Megatel Indemnified Persons or to
         third parties) arising directly out of or in connection with this
         Agreement to the extent that such injury or death was caused by the
         negligent acts or omissions, willful misconduct or strict liability of
         Supplier or any Supplier Representative.

                       (ii) Megatel shall indemnify, defend and hold harmless
         the Supplier Indemnified Persons from any and all Losses on account of
         death or personal injury (whether to Supplier Indemnified Persons or
         to third parties) arising directly out of or in connection with this
         Agreement to the extent that such injury or death was caused by the
         negligent acts or omissions, willful misconduct or strict liability of
         Megatel or any of its directors, officers, representatives, agents,
         servants, Subcontractors, employees successors and permitted assigns.

                  (c) Claims. In any claim for indemnification brought pursuant
to this Agreement:

                       (i) The Indemnified Persons shall promptly notify the
         Party providing the indemnification hereunder (the "INDEMNIFYING
         PARTY") upon (A) receipt of notice of the commencement of a claim by a
         third party for which indemnification is sought pursuant to this
         Agreement, (B) becoming aware of a claim (other than one covered by
         clause A, hereof) for, or facts supporting the likelihood of, a Loss,
         in each case eligible for indemnification pursuant to this Agreement
         or (C) the occurrence of any material event or change with respect to
         an ongoing claim.

                       (ii) In case any such claim is brought against any
         Indemnified Person, and it notifies the Indemnifying Party of the
         commencement thereof, or in respect of any ongoing action, the
         Indemnifying Party will be entitled to participate therein and to
         assume the defense thereof. Subsequent to such assumption of defense,
         the Indemnifying Party shall not be liable to the Indemnified Person
         for any legal or other expenses subsequently incurred by the
         Indemnified Person, other than the reasonably and actually incurred
         expenses of monitoring such defense, and shall control the defense of
         such claim unless the Indemnified Person reasonably believes there to
         be a conflict between its interests and those of Indemnifying Party,
         in which case the Indemnified Person may employ its own counsel for
         such defense and the reasonable costs of such counsel as well as other
         costs reasonably incurred in such defense shall be borne by the
         Indemnifying Party. Whether or not the Indemnifying Party shall have
         assumed the defense of a claim for which the Indemnified Person is
         entitled to be indemnified, the Indemnified Person shall not admit any

                                      34
<PAGE>   41

         liability with respect to, settle, compromise or discharge such claim
         without the prior written consent of the Indemnifying Party, which
         consent shall not unreasonably be withheld, conditioned or delayed.

                       (iii) The Indemnified Person shall, at the Indemnifying
         Party's expense, cooperate and consult with the Indemnifying Party in
         the defense of such claim and shall, upon request, provide all
         reasonable information and assistance for defense against any such
         suit, claim or demand.

         Section 10.2 Infringement Indemnity.

                  (a) Defense Against Infringement Claims. In any claim,
action, suit or legal arbitration, mediation or other proceedings, Supplier, at
Supplier's expense, shall indemnify, defend and hold harmless Megatel, its
directors, officers, agents, employees, successors and permitted assigns,
against any claim that Supplier's Equipment and Services supplied hereunder
(collectively, the "INDEMNIFIED EQUIPMENT") infringes any patent or copyright,
trademark, trade secret or other tangible or intangible property right, whether
of the United States or Brazil or recognized in either (collectively,
"PROPRIETARY RIGHTS") by reason of Megatel's use of such Indemnified Equipment
in furnishing telecommunication services in accordance with the Specifications.
Megatel shall provide information and assistance reasonably requested by
Supplier in defending such claim, action, suit, legal arbitration, mediation or
other proceeding. Supplier shall indemnify, defend and hold harmless Megatel,
its officers, agents, employees, Subcontractors, successors and permitted
assigns against any and all Losses reasonably and actually incurred by Megatel
on account of such alleged infringement or violation.

                  (b) Supplier to Act. If Megatel's use of the Indemnified
Equipment is enjoined, Supplier shall, at its own expense, either procure the
right for Megatel to continue using such Indemnified Equipment or replace or
modify the Indemnified Equipment so that such Indemnified Equipment becomes
non-infringing, whichever can be accomplished more quickly. If none of the
foregoing options is commercially practicable as determined by Supplier in its
reasonable discretion, Supplier shall remove the enjoined Indemnified Equipment
and refund to Megatel any amounts paid to Supplier, less a reasonable charge
for any actual period of use by Megatel. Should the Indemnified Equipment so
removed be a component of the Network and such removal causes the Network not
to meet any applicable Guaranteed Capacity or any other of the Specifications,
then Supplier shall be liable for restoring the Network and the Indemnified
Equipment to the Guaranteed Capacity or other such Specification and for all
Losses caused and actually and reasonably incurred by Megatel as a direct
result of such removal.

                  (c) Information Supplied by Megatel. Supplier shall have no
liability for any claim of infringement of any Proprietary Rights to the extent
that such claim (i) arises from adherence to Specifications, designs, drawings
or instructions furnished by Megatel; (ii) arises from adherence to
instructions to apply Megatel's trademark, trade name or other company
identification; (iii) resides in non-Supplier Equipment or OEM Equipment that
is furnished by Megatel to Supplier for use under this Agreement or (iv)
relates to uses of Indemnified Equipment provided by Supplier in combination
with other equipment software and/or services furnished either by Supplier or
other Persons, which combination was not installed, recommended or otherwise
approved by Supplier.

                                      35
<PAGE>   42

         Section 10.3 [***]

         Section 10.4 Failure to Meet Time Schedule (Liquidated Damages).
Provided Megatel is not in default of any of its material obligations
hereunder:

                  (a) With respect to Supplier Equipment and Supplier Services
for the Initial Build of the Switch Service Areas that, according to the Time
Schedule, are scheduled for Provisional Acceptance in 1999 (the "1999 SSAS"):

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      36
<PAGE>   43

                       (i) In the event that Provisional Acceptance with
         respect to the Initial Build of the 1999 SSAs occurs after the later
         of (A) the date scheduled for Provisional Acceptance in the Time
         Schedule and (B) December 20, 1999, because of actions directly
         attributable to Supplier including, without limitation, Supplier's
         failure to perform its obligations hereunder in the manner and at the
         times specified in this Agreement, Supplier shall pay to Megatel
         Liquidated Damages (for each whole day or portion thereof of such
         delay) equal to [***].

                       (ii) In no event will the total amount of Liquidated
         Damages payable by Supplier under this Section 10.4(a) exceed [***].

                  (b) With respect to Supplier Equipment and Supplier Services
other than for the Initial Build of the 1999 SSAs:

                       (i) In the event that Provisional Acceptance with
         respect to Equipment and Services other than for the Initial Build of
         the 1999 SSAs occurs more than one (1) week following the relevant due
         date set forth in the Time Schedule because of actions directly
         attributable to Supplier including, without limitation, Supplier's
         failure to perform its obligations hereunder in the manner and at the
         times specified in this Agreement, Supplier shall pay to Megatel
         Liquidated Damages (for each whole week or portion thereof of such
         delay, beginning one (1) week following the date established in the
         Time Schedule for Provisional Acceptance) equal to [***].

                  (c) In no event shall the aggregate amount of Liquidated
Damages assessed under this Agreement exceed an amount equal to [***]. In the
event that the Liquidated Damages imposed hereunder ever exceed such amount, the
Parties shall negotiate in good faith Megatel's reimbursement to Supplier of the
amounts in excess of such percentage.

                  (d) Supplier may, at its option, satisfy any and all
Liquidated Damages due hereunder in the form of credits for use against
purchases by Megatel of Supplier Equipment and Supplier Services. Such credits
may be applied to any amounts that, as of the date of the imposition of such
Liquidated Damages, have not yet been invoiced. Such credits shall expire if
not used [***], notwithstanding the termination of this Agreement.

                  (e) The liquidated damages specified in Section 10.4(a) and
(b) (the "LIQUIDATED DAMAGES") shall not be applicable to the extent that
actions or omissions of Megatel were the cause of the delays described in
Section 10.4(a) and (b) ("MEGATEL DELAYS"). In the event of Megatel Delays, the
dates set forth in the Time Schedule for Supplier's performance shall be
adjusted to reflect such Megatel Delays. The extent of such adjustment shall be
as many days as are required to compensate for the Megatel Delay as agreed
between Megatel and Supplier, and the adjustment shall be based on a review of
the relevant Supplier critical path development and deployment plans (i.e.,
planning, evaluation and review technical/critical path method ("PERT/CPM")
chart). Where additional expenses are incurred by Supplier in making up for a
Megatel Delay, Supplier and Megatel shall agree on an equitable adjustment to
Supplier's prices or other offset mechanism to make Supplier whole for such
additional expenses.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      37
<PAGE>   44

                  (f) The Parties hereby acknowledge and agree that the actual
damages that would be incurred by Megatel in the event of a failure to comply
with the Time Schedule by Supplier would be difficult to calculate and that the
Liquidated Damages provided for in this Agreement are fair and reasonable under
the circumstances.

         Section 10.5 No Release upon Payment of Liquidated Damages. The
payments of Liquidated Damages shall not release Supplier from its obligations
under this Agreement.

                                   ARTICLE XI
                               QUALITY ASSURANCE

         Section 11.1 Quality Assurance.

                  (a) Without restricting the generality of the provisions of
Section 9.3 and Article XIII, it is understood and agreed that Supplier has
sole responsibility for the quality of the Equipment and Services supplied or
provided by Supplier hereunder.

                  (b) Supplier shall deliver the Supplier Equipment and provide
the Supplier Services to Megatel in accordance with the terms and conditions of
this Agreement diligently and by competent and professional personnel.

                  (c) Supplier shall maintain a quality assurance program that
is adequate to ensure a consistent level of quality in the Equipment and
Services supplied under this Agreement and to ensure that the Equipment and
Services conform to all applicable Laws, professional requirements and the
Specifications.

                  (d) Megatel reserves the right to conduct [***] quality
assessments, inspections or tests on the Equipment and Services in accordance
with a sampling plan jointly developed by the Parties, prior to shipment, at
Supplier's premises. If Megatel elects to exercise such rights, then Supplier
shall, prior to shipment, advise Megatel when the Equipment or Services are
available for audit or testing at Supplier's premises. Supplier shall make space
available for Megatel's personnel to carry out the audit or testing, and provide
full cooperation to Megatel's personnel. Any delays in meeting the milestones
specified in the Time Schedule caused by Megatel's exercising its rights to
conduct quality assessments, inspections and/or tests shall be deemed Megatel
Delays.

                  (e) In the event that any Equipment or any Service provided
hereunder by Supplier fails to meet the requirements of the Specifications,
Supplier shall, subject to the applicable warranty provisions contained herein,
promptly replace the Equipment or repair it to conform to the Specifications.
If the Equipment is inspected on Site, the Parties shall jointly determine the
appropriate action required in respect of any Equipment that does not satisfy
the requirements of the Specifications.

                  (f) Supplier also agrees to provide to Megatel, upon
reasonable request, quality program data information such as improvement program
data, inspection data, statistical process control information, test results
[***] pertaining to the Equipment and Services supplied under the terms of this
Agreement.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      38
<PAGE>   45

                  (g) Megatel's quality assurance assessment or inspections
shall not constitute a waiver or renunciation of any rights and remedies
granted to Megatel pursuant to this Agreement and shall not excuse Supplier
from compliance with all provisions of this Agreement.

                                  ARTICLE XII
                              ENVIRONMENTAL POLICY

         Section 12.1 Environment; Environmental Policy. Supplier assures
Megatel that it has a written business policy that addresses environmental
protection and preservation issues and the management and disposal of waste
products, in each case in a manner that is designed to ensure compliance with
applicable Laws relating to environmental protection and to minimize liability
under such Laws. Supplier certifies that this written business policy:

                  (a) was implemented prior to the signing of this Agreement,
remains in effect and is required to be followed by all personnel under
Supplier's control;

                  (b) was brought to the attention of Supplier's other
representatives and subcontractors who have been requested to follow such
written business policy;

                  (c) states that Supplier shall comply with and shall cause
all Supplier Representatives to comply with Laws respecting the environment;
and

                  (d) is available to Megatel upon request at any time during
the Term.

Each of the Parties agrees that Supplier must seek to comply with and minimize
liability under applicable environmental Laws at all times during the Term.
Supplier shall indemnify, defend and hold the Megatel Indemnified Persons
harmless from any Losses arising out of or related to a breach by Supplier of
the terms of this Section 12.1.

                                  ARTICLE XIII
                                   WARRANTIES

         Section 13.1 Hardware Warranty. Notwithstanding the Acceptance of any
Equipment, Supplier warrants to Megatel that:

                  (a) New Hardware. All the Hardware supplied by Supplier under
this Agreement shall be new and unused (except for testing required pursuant to
this Agreement).

                  (b) Supplier-Provided Hardware. For the period of [***]
commencing on the earlier of (i) Provisional Acceptance or (ii) use in
commercial service, in each case of the portion of the Network supplied by
Supplier hereunder containing such Hardware (the "HARDWARE WARRANTY PERIOD"),
all Supplier-provided Hardware shall be free from defects in design, material
and workmanship, and shall conform to the Specifications (the "HARDWARE
WARRANTY"). Notwithstanding the foregoing, the Hardware Warranty Period
applicable to Supplier Equipment that is Megatel-Installed Equipment shall be
[***] from Delivery of such Megatel-Installed Equipment. The warranty period for
any Equipment or part thereof repaired or provided as a replacement under this
Hardware Warranty is [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      39
<PAGE>   46

or the unexpired term of the Hardware Warranty Period applicable to the repaired
or replaced Equipment or part, whichever is longer.

                  (c) OEM Equipment. With respect to OEM Equipment, Supplier
shall assign to Megatel the warranties given to Supplier by its vendor of OEM
Equipment. [***]

                  (d) Supplier shall use reasonable commercial efforts to
negotiate to assign the warranties contemplated in Section 13.1(c).

         Section 13.2 Application Procedures for Hardware Warranty. If, under
proper use during the applicable Hardware Warranty Period, a defect or
nonconformity is identified in any Hardware subject to the Hardware Warranty
(other than OEM Equipment which shall be subject to the procedures applicable
to the manufacturer's warranty), Megatel shall notify Supplier of such defect
or nonconformity in accordance with the Warranty Procedures set forth in Annex
13.2 and proceed as described therein. Upon receipt of notification from
Megatel of such defect or nonconformity during the Hardware Warranty Period,
Supplier shall take the following actions:

                  (a) Supplier, at its option, shall promptly repair or replace
such Hardware without charge. Replacement parts or Equipment may, at Supplier's
option be new or equivalent to new (remanufactured, refurbished or repaired).

                  (b) Where Supplier has elected to repair or replace Hardware
that has been installed by Supplier and the Parties agree that such Hardware
cannot, without undue expense or burden, be returned to Supplier, Supplier
shall repair or replace the Hardware at Megatel's Site in accordance with (and
within the time period specified in) the Warranty Procedures set forth in Annex
13.2.

                  (c) If Supplier has elected to repair or replace readily
returnable Supplier manufactured Equipment including but not limited to: (i)
stand-alone Equipment; (ii) Equipment easily disconnected and removed from the
Network (iii); Equipment located at the Customer's premises; and (iv) a
defective plug-in component (i.e. a circuit board or similar electronic
component that is designed such that, in a rack or assembly of electronic
equipment, it may be manually replaced by pulling it from its socket connector
and replacing it with a like component for the purposes of maintenance or
repair without changing the functionality and/or performance of the overall
electronic equipment) (a "PLUG-IN"), Megatel is responsible for removing and
reinstalling it. For any Hardware other than such Equipment, Supplier shall be
responsible for de-installation and reinstallation of the Hardware.

                  (d) Hardware returned for repair or replacement shall be
accepted by Supplier only in accordance with its instructions and procedures
for such returns. The transportation expense associated with returning such
Hardware to Supplier shall be borne by Supplier. Supplier shall pay the costs
of transportation of the repaired or replaced Hardware to the destination
designated by Megatel within the Territory, including any transportation
expenses and costs associated with customs, unloading and warehousing as well
as risk of loss or damage during transit. The reinstallation of the repaired or
replacement part, subassembly or unit (other than a Plug-In) shall be performed
by Supplier under the

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      40
<PAGE>   47

supervision of Megatel, at Megatel's option. Megatel shall, upon Supplier's
reasonable request, provide any additional information concerning such defect
and its occurrence.

                  (e) To the extent Supplier makes GA to its customers a
warranty extension program for Hardware, Megatel has the option to participate
in such program, at prices and conditions mutually agreed by the Parties [***].
Megatel shall give Supplier notice of its decision to purchase any available
extension at least ninety (90) days prior to the expiration of the warranty to
be extended.

         Section 13.3 Software Warranty. Notwithstanding Acceptance of any of
the Supplier Equipment, Supplier warrants to Megatel (the "SOFTWARE WARRANTY")
that:

                  (a) For a period of [***] from the earlier of (i) Provisional
Acceptance and (ii) use in commercial service thereof (the "SOFTWARE WARRANTY
PERIOD"); each item of Supplier supplied Software shall be free from defects
that materially affect the use of such Software and shall perform in accordance
with the Specifications;

                  (b) With respect to Software manufactured by a vendor other
than Supplier, Supplier hereby assigns to Megatel the warranties given to
Supplier by its vendor of such items. [***]

                  (c) If under normal and proper use Software manufactured by
Supplier does not conform to this warranty, Supplier shall, at its option, (1)
repair or replace without charge the defective Software at Megatel's facility;
or (2) provide a prorated credit for use toward the purchase of new vendor
manufactured software for replacement.

         Section 13.4 Year 2000 Warranty.

                  (a) As part of the Hardware Warranty and the Software
Warranty, Supplier represents, warrants and covenants to Megatel that all
Equipment provided by Supplier to Megatel hereunder (excluding Software not
manufactured by Supplier), including without limitation, any and all
enhancements, upgrades, customizations, modifications, maintenance releases and
the like delivered by or on behalf of Supplier, is "Year 2000 Compliant", as
defined herein. "YEAR 2000 COMPLIANT" means that any function of such Equipment
containing or calling on a calendar function, including, without limitation,
any function indexed to the CPU clock, and any function providing specific
dates or days, or calculating spans of dates or days, shall record, store,
process, provide and, where appropriate, insert, true and accurate dates and
calculations for dates and spans prior to, including and following January 1,
2000, including, without limitation, date data century recognition,
calculations that accommodate same century and multi-century formulas, and date
values, and date data interface values that reflect the century and shall
correctly recognize and process the date of February 29, and any related data,
during leap years. Without limiting the generality of the foregoing, Supplier
further represents, warrants and covenants:

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      41
<PAGE>   48

                       (i) That such Equipment shall continue to perform in
         compliance with all Specifications applicable thereto, without the
         need for manual intervention, prior to, on, and after January 1, 2000;

                       (ii) That such Equipment shall not abnormally end or
         abort or provide invalid or incorrect results as a result of date
         data, specifically including date data that represents or references
         different centuries or more than one century; and

                       (iii) That such Equipment is Year 2000 Compliant.

                  (b) Notwithstanding anything in this Agreement or any Annex
or Exhibit hereto to the contrary, the warranty made in this Section shall
extend until December 31, 2001.

                  (c) Nothing in this Section 13.4 shall be deemed to make
Supplier responsible for the Year 2000 Compliance of any Software provided by
any third-Person interoperating or intended to interoperate with Software
developed by Supplier (including any third-Person Software embedded therein or
Software purchased by it pursuant to its procurement specifications and
licensed to Megatel pursuant to this Agreement), whether or not the
third-Person Software was supplied by Supplier. Megatel and/or the manufacturer
or other vendor of such third-Person Software shall be responsible for such
compliance and for assuring the ability of such third-Person Software to
successfully operate while interoperating with Software developed by Supplier
as described in this Section 13.4(c).

                  (d) Supplier covenants that (i) all Software supplied by
Supplier (other than Software developed and/or manufactured by Supplier) shall
be accompanied by a warranty of Year 2000 Compliance substantially similar to
that contained herein and (ii) Supplier shall, to the extent permitted by such
manufacturer, assign such warranty to Megatel upon Delivery to Megatel of such
Software.

         Section 13.5 Warranty for Services. Supplier warrants to Megatel that
all Services purchased by Megatel hereunder shall be performed in a careful,
workmanlike and professional manner and in accordance with the Specifications or
any mutually agreed specification for such Services, using material free from
defects except where such material is provided by Megatel. If the Services prove
to be not so performed and if Megatel notifies Supplier within the [***] period
commencing on the earlier of: (i) Provisional Acceptance, if applicable; and
(ii) the date on which the Services are completed, if Provisional Acceptance is
not applicable, Supplier, at its expense, shall promptly correct any defects and
deficiencies. If Supplier is unable to correct such defects and deficiencies, it
shall promptly render to Megatel a full or pro-rated refund or credit based on
the original charge for such Services.

         Section 13.6 No Trouble Found. If Supplier reasonably determines that
Equipment for which the warranty services are claimed is neither defective nor
non-conforming, Megatel shall pay Supplier's reasonably incurred costs of
handling, inspecting, testing, and transporting such Equipment, and, if
applicable, reasonable travel and related expenses. However, if upon return to
service the item fails to operate properly, Megatel and Supplier shall jointly
work to determine the cause of such failure and, if it is determined that the
failure in fact was the result of a warranted defect or nonconformity in such
item, Megatel's obligation to pay such costs shall be extinguished, Megatel
shall be reimbursed by Supplier for

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      42
<PAGE>   49

any costs that Megatel paid to Supplier and Supplier's obligations under the
Hardware Warranty and/or the Software Warranty, as the case may be, shall
apply.

         Section 13.7 [***]

         Section 13.8 [***]

         Section 13.9 [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      43
<PAGE>   50

         Section 13.10 Support Services Program. emergency technical assistance
services support for E1 and E2 service conditions, as defined in Annex 13.10 for
Supplier Equipment shall be provided [***] to Megatel during the applicable
Hardware Warranty Period or Software Warranty Period, as the case may be. In
addition, Supplier shall provide Technical Assistance Services using the
personnel specified in 0 and described in Annex 9.3(i). The description of
Supplier Customer and Technical Assistance Services is set forth in Annex 13.10.

         Section 13.11 [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      44
<PAGE>   51

         Section 13.12 [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      45
<PAGE>   52

                                      46
<PAGE>   53

         Section 13.13 Changes or Substitutions by Supplier. At any time during
its performance of this Agreement, Supplier may implement changes in the
Supplier Equipment identified in Annex 4.9, modify the drawings and
Specifications relating thereto, or substitute Equipment of a similar or more
recent design. Supplier shall provide Megatel with advance written notice of
any change, modification or substitution including notice of Supplier's
intention to change the Equipment price. The notice shall be given at least
thirty (30) days in advance of the effective date of the change, modification
or substitution. However, notice of ten (10) days will be necessary where the
Parties reasonably consider the change as minor, where there is no price change
and where items (a) through (g) set forth below are complied with. [***]

         If each of the foregoing requirements has been met to Megatel's
         reasonable satisfaction, Megatel and Supplier shall agree upon a
         Change Order in accordance with the order procedures specified in
         Annex 5.1(a). With respect to changes, modifications, and
         substitutions that do not conform to the foregoing requirements,
         Supplier shall notify Megatel in writing thirty (30) days prior to
         their effective dates. In the event that any such change is not
         desired by Megatel in its reasonable discretion, Megatel shall notify
         Supplier within thirty (30) days from the date of notice and Supplier
         shall not furnish any such changed Equipment to Megatel on any orders
         in process at the time Supplier is so notified. If a change is
         acceptable to Megatel, such change shall be reflected in a Change
         Order.

         Section 13.14 Network Expansion and Spares (Continuity of Supply).

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      47
<PAGE>   54

                  (a) Class A Hardware Changes. Supplier shall provide Class A
Hardware Changes with respect to Supplier manufactured Equipment [***] from the
date of shipment of such Supplier Equipment.

                       (i) If Supplier has engineered, furnished and installed
         the Hardware subject to a Class A Hardware Change, Supplier shall,
         [***], implement such change if it is announced within [***] of
         shipment of such Hardware by modifying such Hardware (or part thereof,
         as the case may be) at Megatel's Site.

                       (ii) If Supplier did not originally install the Hardware,
         Supplier shall, [***], furnish the parts and documentation necessary to
         implement such Class A Hardware Change if it is announced within such
         [***] period.

                       (iii) With respect to Hardware that can be readily
         removed and returned to Supplier by Megatel (including Plug-Ins),
         Megatel shall [***] remove and return the Hardware (or part thereof, as
         the case may be) in accordance with Supplier's instructions to the
         Supplier's facility. Supplier shall, [***], implement such Class A
         Hardware Change or replace such Hardware with a unit that has already
         received the change. Megatel shall be responsible for re-installation
         of such Hardware (or part thereof, as the case may be).

                       (iv) If Megatel does not make or permit Supplier to make
         the Class A Hardware Change as stated above within [***] from the date
         of notification, subsequent changes, repairs or replacements (including
         subsequent Class A Hardware Changes) affected by the failure to make
         such change may, at Supplier's option, be billed to Megatel at
         Supplier's then current prices regardless of whether such subsequent
         change, repair or replacement is covered under warranty. Hardware that
         has been modified in any material respect by any Person other than the
         Supplier shall not be covered by the Class A Hardware Change.

                  (b) Network Expansion Availability. For a period of [***] from
the expiration of the Term, Supplier shall make available to Megatel standard
Supplier Equipment that is compatible with, functionally equivalent to, and will
permit normal expansion of, the Network supplied by Supplier hereunder within
the parameters defined by the Specifications and under terms and conditions
[***] mutually agreed to by Megatel and Supplier. [***]

                  (c) Discontinued Items. Nothing herein shall bar Supplier from
discontinuing individual items of Supplier Equipment. Supplier shall notify
Megatel at least [***] before Supplier discontinues accepting orders for an item
of Supplier Equipment sold under this Agreement; provided, however, that if
Supplier offers Supplier Equipment for sale that is equivalent in form, fit and
function to the discontinued Supplier Equipment, the notification period may be
shorter than [***], but in no event shorter than [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      48
<PAGE>   55

                  (d) Spare Parts Availability. Supplier warrants the
availability of spare parts or their functional equivalent for the Supplier
Equipment for a period of [***] from the expiration of the Term. [***] Should
Supplier during the aforementioned period discontinue production of any spare
parts, Supplier shall give Megatel advance written notice, and shall assist
Megatel to find suitable replacements, to enable Megatel to place orders for its
requirements of spare parts or to enter into any other mutually satisfactory
arrangements with Supplier prior to discontinuance of production of such spare
parts.

         Section 13.15 Disclaimer of Warranties.

                  (a) For all warranties set forth hereunder, Megatel hereby
agrees that Supplier shall not be liable or responsible for any deficiencies to
the extent that they result from:

                       (i) Supplier's reliance on erroneous material information
         furnished by Megatel to Supplier;

                       (ii) reasons of Force Majeure or Acts of Providence;

                       (iii) unauthorized material changes, modifications or
         revisions made by Megatel to the Equipment;

                       (iv) any failure to meet [***] to the extent attributable
         to Megatel, including, without limitation: (A) Megatel's failure to
         apply Supplier's plans or instructions that are in writing and have
         been delivered to the Megatel Project Manager for System design,
         preventative and remedial maintenance, frequency management, parameter
         adjustments and Cell Site traffic engineering for radio capacity; (B)
         Megatel's failure to implement all Supplier-recommended recovery and
         System stabilization procedures; (C) Megatel's failure to replace
         defective circuit packs; (D) Megatel's failure to follow applicable
         written instructions of Supplier, where such instructions are capable
         of reasonable interpretation and are unambiguous; or (E) Megatel's
         decision not to implement Software Modifications provided by Supplier
         promptly upon their availability where such Software Modifications are
         made available by Supplier to Megatel free of charge;

                       (v) modification, misuse, neglect or abuse of the
         Equipment, except when made, done or caused by Supplier; improper
         wiring, repairing, splicing, alteration, installation, storage or
         maintenance, except when made, done or caused by Supplier or its
         agents, or any Supplier Representative; use in a manner not in
         accordance with Supplier's written specifications, operating
         instructions or Software licenses or failure of Megatel to apply
         previously applicable Supplier modifications and corrections where
         Megatel received written instructions to do so;

                       (vi) defects in Software caused by errors in any Megatel
         database; and

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      49
<PAGE>   56

                       (vii) defects in Equipment neither manufactured nor
         supplied by Supplier under the terms of this Agreement.

                  (b) No warranty is made with respect to: (i) the functioning
of Equipment integrated or assembled by Megatel with other Equipment or
Software, unless integrated or assembled in accordance with specifications for
such integration or assembly provided or approved in writing by Supplier; (ii)
other Equipment and parts thereof that have been integrated or assembled by
Megatel with Supplier's Equipment; and (iii) except as expressly provided in
this Agreement, Equipment removed other than by Supplier or its Subcontractors
from its original site of installation, unless done so in accordance with
Supplier's specifications.

                  (c) In addition, Supplier makes no warranty with respect to
Supplier Equipment that has had any serial numbers or month and year of
manufacture that were marked on such Equipment as of the date of Provisional
Acceptance thereof removed, obliterated or altered, and with respect to
expendable items, including, without limitation, fuses, batteries contained in
Megatel-Installed Equipment, light bulbs, motor brushes and the like.

         Section 13.16 Limitation of Warranties. THE WARRANTIES SET FORTH IN
THIS ARTICLE XIII ARE IN LIEU OF AND EXCLUDE ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. MEGATEL'S SOLE AND EXCLUSIVE REMEDY FOR A
BREACH OF ANY OF THE WARRANTIES SET FORTH IN THIS ARTICLE XIII SHALL BE AS SET
FORTH HEREINABOVE.

                                  ARTICLE XIV
                                    SOFTWARE

         Section 14.1 Software. Supplier reserves title to the Software
supplied by Supplier and grants to Megatel a license on the terms specified in
this Agreement and in Annex 14.1 (the "SOFTWARE LICENSE"). The Base Generic
Release will be the most recent release GA for use in Brazil. Supplier shall
also provide and activate the Optional Features that are licensed separately by
Megatel. Megatel may assign such license to an Affiliate with Supplier's prior
written consent, which consent shall not unreasonably be withheld, delayed or
conditioned.

         Section 14.2 Base Generic Releases. New Base Generic Releases may be
issued periodically by Supplier to improve operation of the Software and/or
provide new base features and/or a platform for Optional Features. The price of
base (standard) features shall be included in the price of each Base Generic
Release made available. All other features included in a Base Generic Release
are optional features ("OPTIONAL FEATURES"). Megatel shall be responsible for
any purchases of additional Hardware and related Services required to permit the
installation and operation of new Base Generic Releases regardless of whether
the Base Generic Release is provided under the terms of the Annual Release
Maintenance Fee or licensed on a stand alone basis. Megatel shall also be
responsible for any additional Hardware or Services associated with installation
of Optional Features that it licenses. [***] Megatel shall not activate or use
any Optional Feature without first

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      50
<PAGE>   57

having paid the applicable license fees to Supplier. If Megatel activates or
uses any Optional Features in revenue service for which it has not paid
applicable license fees to Supplier, Megatel shall notify Supplier of such use
immediately upon discovering the same and shall, within ten (10) days of such
discovery, pay to Supplier the applicable license fees together with interest
thereon at a rate of [***] accrued from the date the Optional Feature(s) were
first activated or used up to the date of payment.

         Section 14.3 Software Modifications. During the Software Warranty
Period for Supplier manufactured Software, Supplier shall provide, at no cost
to Megatel, Software Modifications for such Software, as such Software
Modifications become available. After the Software Warranty Period, Supplier
shall make available to Megatel Software Modifications at prices to be agreed
by the Parties, unless the cost of such Software Modification is covered by
under an Annual Release Maintenance Fee. Supplier shall grant Megatel a
ninety-nine (99) year right-to-use license for each Software Modification.

         Section 14.4 Annual Release Maintenance Fee (ARMF). [***] Supplier
shall make available to Megatel Annual Release Maintenance Fee coverage at the
prices to be agreed by the Parties. If Megatel elects to discontinue payment of
Annual Release Maintenance Fees and then subsequently wishes to license new Base
Generic Releases or Software Modifications separately, the price for Base
Generic Releases and Software Modifications not covered by the Software Warranty
shall be agreed to by the Parties. Megatel acknowledges and agrees that its
failure to license any Base Generic Releases may prevent it from installing or
using future Base Generic Releases. The cost of any additional Equipment or
Services required for operation of the new Generic Base Releases provided under
the ARMF shall be borne by Megatel. The payment of ARMF alone does not entitle
Megatel to activate or use Optional Features. ARTICLE XV DOCUMENTATION

         Section 15.1 Documentation to be Provided by Supplier.

                  (a) Supplier shall provide its standard Documentation package
(as described in Annex 15.1) [***].

                  (b) Supplier shall provide [***] one additional full set of
Documentation to Megatel upon request.

                  (c) Supplier shall make the Documentation available in hard
copy or, if available, on CD-ROM or as mutually agreed by the Parties.
Documentation provided via Supplier's CD-ROM media may be printed and copied to
the extent necessary for the O&M of the Equipment to which the Documentation
pertains. However, Megatel may not press any copies of CD-ROM discs.

                  (d) Supplier shall provide [***] to Megatel, a copy of its
Documentation in English and, as specified in Annex 15.1, in Portuguese. During
the applicable Warranty Period set forth herein, Supplier shall provide, [***],
updates for such Documentation. Supplier shall amend

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      51
<PAGE>   58

or replace the Documentation to reflect any design change. To the extent
required pursuant to Annex 15.1, Portuguese translations of such updates and
amendments shall be provided as soon as reasonably practicable from the date of
release of the English version thereof.

         Section 15.2 License to Documentation. Megatel is hereby granted a
royalty-free, ninety-nine (99) year and non-exclusive license and right to
reproduce, translate, modify and use the Documentation provided by Supplier and
have it used by its Subcontractors, for purposes relating to the Network. Prior
to use of the Documentation, such Subcontractors shall be required to sign
non-disclosure agreements with Supplier on a form to be provided by Supplier.
If Megatel modifies or translates the Documentation, Supplier shall not be
liable for any errors or omissions in such Documentation arising out of the
modification or translation. [***]

         Section 15.3 Proprietary Information. All plans, drawings, designs and
specifications submitted by Megatel or on its behalf, are Confidential
Information to be protected in accordance with Article XX herein, shall remain
the property of Megatel, may be copied only in accordance with Article XX
herein and may not be disclosed to third parties by Supplier without Megatel's
prior written consent. These materials shall be returned to Megatel promptly
upon its request without any copy remaining with Supplier.

         Section 15.4 Documents to Become Property of Megatel. Documentation,
including, without limitation, plans, drawings, designs, and specifications
supplied by Supplier in connection with the Equipment, shall become the
property of Megatel, provided, however, that title to Supplier's intellectual
property rights shall not be conveyed to Megatel at any time. In addition, such
Documentation supplied by Supplier is Confidential Information to be protected
by Megatel in accordance with Article XX. Megatel shall have full rights to use
the Documentation supplied by Supplier in the course of the normal O&M of the
Network.

         Section 15.5 Responsibility for Documents.

                  (a) Each Party supplying technical data or documents shall be
responsible for the completeness and accuracy of such technical data or
documents. If such technical data or documents are not complete or are
inaccurate, each Party shall notify the responsible Party and thereafter such
responsible Party shall promptly complete and/or correct such technical data or
documents.

                  (b) Supplier shall make available upon reasonable notice,
during normal business hours to authorized representatives of Megatel all
back-up technical documents relating to the Project.

                                  ARTICLE XVI
                      FORCE MAJEURE AND ACTS OF PROVIDENCE

         Section 16.1 Force Majeure. "FORCE MAJEURE" shall comprise any human
event or a combination of human events that neither of the Parties could
control, foresee or prevent, and whose occurrence neither of them, their
respective agents, employees or Subcontractors acting under its direction,
contributed to, which events cause a Party or the Parties to default or delay
in performing their obligations under this Agreement. Such Force Majeure events
shall include, without limitation, the following:

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      52
<PAGE>   59

                  (a) acts of a public enemy, war or threat of imminent war
(declared or undeclared) occurring in or involving Brazil, revolution, riot,
rebellion, insurrection, military or usurped power, state of siege, declaration
of a state of emergency or martial law, act of terrorism or sabotage (in each
case occurring in or involving Brazil), embargo or blockade, declaration of
public calamity;

                  (b) politically motivated or otherwise widespread strikes,
suspensions, interruptions, work slow-downs or other labor disruptions;

                  (c) explosions, chemical or radioactive contamination or
ionizing radiation;

                  (d) air crashes, objects falling from aircraft, pressure
waves caused by aircraft or aerial devices traveling at supersonic speed;

                  (e) the expropriation, confiscation, compulsory acquisition,
nationalization or seizure of all or any part of Supplier's or Megatel's assets
or capital stock by any Government or any Authority; or

                  (f) any exercise of sovereign or executive prerogative or
similar action by any Authority.

         Section 16.2 Acts of Providence. "ACTS OF PROVIDENCE" shall comprise
any natural phenomena that neither of the Parties could control, foresee or
prevent and whose occurrence none of them, their respective agents, employees
or Subcontractors acting under their direction contributed to, which events
cause a Party or Parties to default or delay in performing its or their
obligations under this Agreement. Such Acts of Providence include, without
limitation, epidemics, meteorites, fire, lightning, earthquake, cyclone,
whirlwind, hurricane, tempest, unusually severe storm, drought, flood (other
than reasonably foreseeable seasonal flooding) or other unusual or extreme
adverse weather or environmental condition or action of the elements.

         Section 16.3 Exclusions. The following events shall not be considered
events of Force Majeure or Acts of Providence:

                  (a) lack of funds;

                  (b) inconvertibility of currency;

                  (c) unavailability or late delivery of Supplier Equipment
and/or OEM Equipment, except when caused by an event of Force Majeure or an Act
of Providence; or

                  (d) changes in cost of Supplier Equipment and/or OEM
Equipment, materials or spare parts for the Project.

         Section 16.4 Procedure for Calling Force Majeure or Acts of
Providence.

                  (a) If one Party wishes to claim relief from the performance
of its obligations on account of any event or circumstance of Force Majeure or
an Act of Providence (hereinafter, the "AFFECTED PARTY"), then the Affected
Party shall give notice to the other Party of such event or circumstance as
soon as reasonably practicable after becoming aware of such event or
circumstance.

                                      53
<PAGE>   60

                  (b) Each notice served by an Affected Party to the other
Party pursuant to this Section 16.4 shall specify the event or circumstance of
Force Majeure or Act of Providence in respect of which the Affected Party is
claiming relief. Noncompliance with the procedure specified herein shall
relieve the other Party from accepting the Affected Party's claim until notice
is so provided. The Affected Party shall, by reason of any event or
circumstance of Force Majeure or Act of Providence in respect of which it has
claimed relief under this Section 16.4(b):

                       (i) use its reasonable commercial efforts to mitigate
         the effects of such Force Majeure or Act of Providence and to remedy
         any inability to perform its obligations hereunder due to such events
         as promptly as reasonably practicable; provided that:

                                (1) the Affected Party shall not be obliged to
                  take any steps that would not be in accordance with Prudent
                  Industry Practices or would be beyond its control; and

                                (2) the Affected Party shall not be required to
                  settle any strikes or other labor dispute on terms that are
                  adverse to the Affected Party and not commercially
                  reasonable.

                       (ii) furnish weekly reports to the other Party regarding
         the progress in overcoming the adverse effects of such event of Force
         Majeure or Act of Providence;

                       (iii) afford to the other Party reasonable facilities
         for obtaining further information about the event or circumstance of
         Force Majeure or Act of Providence; and

                       (iv) resume the performance of its obligations under
         this Agreement immediately after the events of Force Majeure or Acts
         of Providence are remedied, cease to exist or are deemed to have ended
         under the following paragraph.

When the Affected Party is able, or would have been able if it had complied with
its obligations under this Section 16.4(b), to resume the performance of all of
its obligations under this Agreement affected by the occurrence of an event or
circumstance of Force Majeure or Act of Providence, then the period of Force
Majeure or Act of Providence relating to such event or circumstance shall be
deemed to have ended.

         Section 16.5 Effects of Force Majeure or Acts of Providence.

                  (a) An Affected Party shall be relieved from any liability
for delays in performance or the non-performance of its obligations under this
Agreement or, in the case of Supplier, for failure to manufacture or deliver
Equipment or Services where and to the extent that such non-performance is
attributable to the event of Force Majeure or Act of Providence. If an event of
Force Majeure or an Act of Providence causes a delay in the construction or
Commissioning of the Network, Supplier shall use its reasonable commercial
efforts to resolve and complete the construction of the Network to be supplied
by Supplier hereunder in accordance with the Time Schedule. The Parties shall
use their reasonable commercial efforts to revise such Time Schedule to reflect
the actual impact on the construction and operational schedules of the event of
Force Majeure or Act of Providence. Notwithstanding anything to the contrary
contained herein, events of Force Majeure and/or Acts of Providence shall not
relieve Megatel of

                                      54
<PAGE>   61

its obligation timely and fully to satisfy its payment obligations to Supplier
hereunder that arose prior to the onset of the event of Force Majeure or Act of
Providence.

                  (b) If any event of Force Majeure or Act of Providence occurs
and results in a delay or failure in performance, the non-Affected Party may
elect to: (i) terminate that part of any Order Document affected by the Force
Majeure or Act of Providence as to Equipment not already shipped or Services
not already rendered if the Force Majeure or Act of Providence continues for a
period of forty-five (45) consecutive days after notifications; (ii) suspend
that part of any Order Document affected by the Force Majeure or Act of
Providence for the duration of the Force Majeure or Act of Providence, buy,
sell, obtain, or furnish elsewhere Equipment otherwise to be bought, sold,
obtained, or furnished hereunder, and deduct from any Order Document commitment
the quantity bought, sold, obtained, or furnished or for which such commitment
has been made elsewhere; or (iii) resume performance of such Order Document
once the Force Majeure or Act of Providence ceases with delivery and
performance dates automatically extended by the length of time the Force
Majeure or Act of Providence endured. Unless written notice is given within
thirty (30) days after such non-Affected Party is provided written notice of
the occurrence of a Force Majeure or Act of Providence, option (iii) shall be
deemed selected.

                                  ARTICLE XVII
                         REPRESENTATIONS AND WARRANTIES

         Section 17.1 Representations and Warranties of Supplier. Each of
Lucent WSI and Lucent Brasil represents and warrants that:

                  (a) the persons executing this Agreement, and those
identified in Annex 17.1(a) who are initialing the Annexes on its behalf, have
express authority to do so under specific or standing delegation and, in so
doing, to bind the each of Lucent WSI and Lucent Brasil thereto;

                  (b) it is duly organized, validly existing and in good
standing, if applicable, under the laws of its jurisdiction of establishment,
with full power and authority, as the case may be, to own, lease and operate
the assets held or used by it to conduct its business as currently conducted.
It has the power and authority to enter into this Agreement and to carry out
its obligations hereunder. The execution and delivery of this Agreement and the
consummation of the transactions provided for hereby have been duly authorized
by its governing body, and no other proceeding on the part of such Party is
necessary to authorize the execution or delivery of this Agreement or the
consummation of any of the transactions contemplated hereby. This Agreement has
been duly executed and delivered by each of Lucent WSI and Lucent Brasil and
constitutes a legal, valid and binding obligation of such Party, enforceable
against it in accordance with the terms set forth herein; and

                  (c) each of (i) the execution and delivery of this Agreement
by such Party and (ii) the consummation of the transactions provided for hereby
does not and will not (i) conflict with or violate any provision of the
Certificate of Incorporation, Memorandum of Association, Articles of
Association, Bylaws, Estatutos Sociais or any other document of governance of
such Party, (ii) violate, conflict with or result in the breach or termination
of, or otherwise give any other Person the right to accelerate, renegotiate or
terminate or receive any payment, or constitute a default, event of default or
an event that, with notice, lapse of time, or both, would constitute a default
or event of default, under the terms of any material contract to

                                      55
<PAGE>   62

which such Party is a party or is bound, (iii) result in the creation of any
material pledges upon any of their respective properties, or (iv) constitute a
violation by any such Party of any applicable Law.

                  (d) Supplier either owns all of the intellectual property
being licensed to Megatel hereunder or holds the right to so license such
intellectual property to Megatel hereunder.

         Section 17.2 Representations and Warranties of Megatel. Megatel
represents and warrants that:

                  (a) the persons executing this Agreement, and those
identified in Annex 17.1(a) who are initialing the Annexes on its behalf, have
express authority to do so under specific or standing delegation, and in so
doing, to bind Megatel thereto;

                  (b) it is duly organized, validly existing and in good
standing, if applicable, under the laws of its jurisdiction of establishment,
with full power and authority, as the case may be, to own, lease and operate
the assets held or used by it to conduct its business as currently conducted.
It has the power and authority to enter into this Agreement and to carry out
its obligations hereunder. The execution and delivery of this Agreement and the
consummation of the transactions provided for hereby have been duly authorized
by its governing body, and no other proceeding on the part of Megatel is
necessary to authorize the execution or delivery of this Agreement or the
consummation of any of the transactions contemplated hereby. This Agreement has
been duly executed and delivered by Megatel and constitutes a legal, valid and
binding obligation of Megatel, enforceable against it in accordance with the
terms set forth herein; and

                  (c) each of (i) the execution and delivery of this Agreement
and (ii) the consummation of the transactions provided for hereby does not and
will not (i) conflict with or violate any provision of the Certificate of
Incorporation, Memorandum of Association, Articles of Association, Bylaws,
Estatutos Sociais or any other document of governance of Megatel, (ii) violate,
conflict with or result in the breach or termination of, or otherwise give any
other Person the right to accelerate, renegotiate or terminate or receive any
payment, or constitute a default, event of default or an event that, with
notice, lapse of time, or both, would constitute a default or event of default,
under the terms of any material contract (including, without limitation, any
shareholders agreement to which Megatel is a party) to which Megatel is a party
or is bound, (iii) result in the creation of any material pledges upon its
properties, or (iv) constitute a violation by Megatel of any applicable Law.

                                 ARTICLE XVIII
                                   INSURANCE

         Section 18.1 Insurance.

                  (a) Supplier agrees to maintain, so long as it supplies
Equipment, performs Installation or other Services for any Equipment or has
obligations regarding warranties under Article XIII, the following insurance
coverage as well as all other insurance required by Law in the jurisdiction
where the work is performed:

                       (i) Worker's Compensation. Supplier shall at all times
         during the Term provide workers' compensation and related insurance as
         required by Law;

                                      56
<PAGE>   63

                       (ii) General Liability. Supplier shall at all times
         during the Term maintain policies of insurance with a reliable
         insurance company for comprehensive general liability with a limit of
         not less than [***] inclusive per occurrence for personal injury,
         bodily injury, death, third-party liability and property damage.
         Supplier shall include Megatel as an additional insured and a stated
         beneficiary on all such policies.

                       (iii) Automotive Liability. Supplier shall at all times
         during the Term maintain automotive liability insurance as required by
         Law.

                       (iv) Demonstration of Insurance. Within thirty (30) days
         following the Effective Date and thereafter upon request by Megatel,
         Supplier shall provide to Megatel certificates of insurance or
         letter(s) stating self-insurance coverage as required above.

         Section 18.2 Self-Insurance. Supplier shall have the option where
permitted by Law to self-insure any or all of the foregoing insurance.

                                  ARTICLE XIX
                            LIMITATION ON LIABILITY

         Section 19.1 Limitation of Liability.

                  (a) Scope of Liability. Megatel's exclusive remedies and the
entire liability of Supplier and its Affiliates and their employees and agents
for any claim, Loss, damage or expense of Megatel or any other Person arising
out of or in connection with the transactions or actions contemplated by this
Agreement, or the use or performance of the Network or any Equipment, System or
Service, whether in action for or arising out of the breach of contact, tort,
including negligence, indemnity, or strict liability shall be as follows:

                       (i) For delay and penalties - the remedies set forth in
         the relevant section of Article X;

                       (ii) For the inadequate performance or non-performance
         of Equipment or Services or claims that they do not conform to a
         warranty - the remedies set forth in the applicable Section of Article
         XIII;

                       (iii) For tangible property damage and personal injury
         caused by Supplier's negligence or willful misconduct - the amount of
         direct damages, subject to the limitations contained herein;

                       (iv) For everything other than as set forth above an
         amount of the direct damages, subject to the limitations contained
         herein, not to exceed the purchase price of the Supplier Equipment and
         Supplier Services giving rise to Megatel's claim;

                       (v) Notwithstanding any other provision of this Agreement
         (except for Section 10.3), including without limitation the definition
         of Loss set forth in Section 1.1, neither Party, its Affiliates and its
         employees and agents shall be liable for any consequential, indirect,
         moral or exemplary damages

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      57
<PAGE>   64

         incurred by the other Party of any nature whatsoever, including loss
         of profits or revenues, anticipated savings, loss of data or
         associated equipment, cost of capital or any other indirect economic
         Losses, irrespective of whether any of the foregoing are deemed to be
         direct damages under any Law, by any Authority or in any arbitration.
         Supplier shall not be responsible for any claim, loss, damage or
         expense to the extent resulting from Megatel's negligence or willful
         misconduct.

                                   ARTICLE XX
                                CONFIDENTIALITY

         Section 20.1 Confidentiality.

                  (a) Confidential Information Defined. "CONFIDENTIAL
INFORMATION" shall mean such information disclosed by one Party to the other
that at the time of disclosure is designated as confidential or proprietary (or
like designation), is disclosed in circumstances of confidence or would be
understood by the Parties exercising reasonable business judgment to be
confidential pursuant to this Agreement and shall include, without limitation,
formulas, processes, designs, photographs, plans, samples, Equipment
performance reports, Customer lists, pricing information, studies, findings,
inventions, ideas, drawings, schematics, sketches, specifications, parts lists,
technical data, data bases, Software in any form, flowcharts, algorithms, and
other business and technical information. Confidential Information may be
communicated orally, in writing, by electronic or magnetic media, by visual
observation and by other means. The Party receiving said notification shall,
from that time forward treat such information as Confidential Information.
Excluded from Confidential Information is that which the recipient had in its
possession without confidential limitation prior to disclosure, which is
independently known or developed by either Party, which is known or becomes
known to the general public without breach of this Agreement, or which is
rightfully received from a third Person and without confidential limitation.

                  (b) Exchange of Information. From time to time during the
performance of this Agreement, the Parties may deem it necessary to provide
each other with Confidential Information. The Parties agree:

                       (i) Nondisclosure. To maintain the confidentiality of
         such Confidential Information and not to disclose it to any third
         Person except as authorized by the original disclosing Party in
         writing.

                       (ii) "Need to Know" Disclosure. To restrict disclosure
         of Confidential Information only to employees and Authorized Agents
         who have a "need to know." Such Confidential Information shall be
         handled with the same degree of care that the receiving Party applies
         to its own Confidential Information but in no event shall such
         Confidential Information be treated with less than reasonable care.

                       (iii) Precautions. To take all necessary and appropriate
         precautions to guard the confidentiality of Confidential Information,
         including informing employees and Authorized Agents who handle such
         Confidential Information that it is confidential and not to be
         disclosed to others.

                                      58
<PAGE>   65

                       (iv) Ownership. That Confidential Information is and
         shall at all times remain the property of the disclosing Party. No use
         of any Confidential Information is permitted except as otherwise
         provided herein and, except as otherwise provided herein, no license
         to a Party under any trademark, patent, copyright, mask work or any
         other intellectual property right, is either granted or implied by the
         conveying of Confidential Information to such Party.

                       (v) Use. To use such Confidential Information only as
         required for the purposes of this Agreement.

                       (vi) Reproduction. That Confidential Information
         furnished in written, pictorial, magnetic or other tangible form shall
         not be reproduced or copied, in whole or part, except as reasonably
         necessary (i) by Supplier for its performance under this Agreement,
         and (ii) by Megatel for its installation and O&M of Equipment and
         Services furnished by Supplier under this Agreement; if copied or
         reproduced shall bear the same notices or legends, if any, as the
         originals and shall, together with any full or partial copies thereof,
         be returned, destroyed or erased (including any computer memory
         thereof) when no longer needed for the purposes authorized under this
         Agreement. The receiving Party shall use reasonable efforts to return,
         destroy, or erase such tangible Confidential Information (including
         copies, reproductions or other documents containing Confidential
         Information within ten (10) Business Days of the disclosing Party's
         written request.

                  (c) Legal Compulsion. The receiving Party may disclose
Confidential Information pursuant to any valid legal or regulatory requirement
or order of a court, regulatory agency or other Authority having jurisdiction;
provided, that such disclosure shall be as narrowly tailored as possible to
comply with such legal or regulatory requirement or order. Upon becoming aware
of any such requirement to disclose Confidential Information, the receiving
Party immediately shall so notify the disclosing Party of such requirement and
of the Confidential Information that it proposes to provide in compliance with
such requirement.

                  (d) DISCLAIMER OF WARRANTIES. THE DISCLOSING PARTY DISCLAIMS
ALL WARRANTIES REGARDING CONFIDENTIAL INFORMATION, INCLUDING ALL WARRANTIES
WITH RESPECT TO INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS AND ALL WARRANTIES
AS TO THE ACCURACY, COMPLETENESS AND/OR UTILITY OF SUCH CONFIDENTIAL
INFORMATION.

                  (e) Survival. This Article shall continue until termination
of this Agreement; provided, however that all obligations hereunder with
respect to Confidential Information received prior to such expiration,
cancellation or termination of this Agreement shall survive such expiration,
cancellation or termination for a period of two (2) years after termination.

                  (f) Agreement Disclosure. Except as may be required by, or
necessary in order to comply with, applicable Law, neither Supplier nor Megatel
shall disclose to any third party the contents of this Agreement, the Annexes
or any amendments hereto or thereto for a period of two (2) years after the
termination of this Agreement without the prior written consent of the other
Party, which will not be unreasonably withheld. Supplier, to the extent
appropriate, can disclose the content of the Agreement to its Subcontractors,
provided such Subcontractors agree in writing to maintain such information
confidential.

                                      59
<PAGE>   66

Megatel may disclose this Agreement to banks, financing entities and potential
equity investors and their respective advisors with a view to obtaining funds;
provided that said banks and financing entities and potential equity investors
agree to maintain such information confidential. In addition, Megatel's
shareholders may, as and to the extent required by, or necessary to ensure
compliance with, applicable laws, including, without limitation, applicable
securities laws and regulations, disclose this Agreement to banks, financing
entities and potential equity investors and their respective advisors with a
view to obtaining funds; provided that said banks and financing entities and
potential equity investors agree to maintain such information confidential.
With respect to the disclosures specified in the preceding two sentences, prior
to Megatel's making this Agreement or any Confidential Information contained
herein (other than a summary of material provisions of this Agreement
distributed to potential equity investors or parties providers of debt
financing, but subject to the last sentence of this Section 20.1(f)) available
to the third Persons referenced therein all intended recipients of all or any
portion of this Agreement and/or any such Confidential Information shall have
executed and delivered to Supplier a Non-Disclosure Agreement in the form
attached hereto as Annex 20.1. Notwithstanding anything to the contrary
expressly or impliedly contained in this Agreement, neither Megatel nor any of
its officers, directors, shareholders, employees, consultants shall under any
circumstances: (a) disclose to any Person any of the information on Annex
7.3(a), Section 7.1 or information regarding the specific amount of penalties
and/or Liquidated Damages potentially due by Supplier to Megatel hereunder (b)
disclose all or any portion of this Agreement or the Confidential Information
to any of the following entities or any of their Affiliates, subsidiaries:
[***] and other direct competitors of Supplier.

                  (g) Third Parties. Except as provided below with respect to
Authorized Agents, neither Party shall disclose Confidential Information of the
other Party hereto to any third Person without such other Party's prior written
consent. Any such consent may be conditioned upon execution by the third Person
of a nondisclosure agreement in a form satisfactory to the Party whose
Confidential Information is being disclosed.

                  (h) Authorized Agents. For purposes of this Article XX, the
term "AUTHORIZED AGENT" includes an attorney, an expert, a consultant, a
Subcontractor, or other third Person, but only to the extent such Party is
performing or enforcing (or assisting the receiving Party to perform or
enforce) or advising the receiving Party with respect to its rights and
obligations under this Agreement, and provided that such third Person is bound
by a professional ethical obligation of confidentiality or agrees in writing (a
copy of which document shall be produced to the disclosing Party at its
request) to the same conditions respecting use of Confidential Information
contained in this clause and to any reasonable conditions requested by the
disclosing Party.

                                  ARTICLE XXI
                         EVENTS OF DEFAULT; TERMINATION

         Section 21.1 Megatel Events of Default. The following events shall be
considered events of default ("EVENTS OF DEFAULT") by Megatel under this
Agreement:

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      60
<PAGE>   67

                  (a) Megatel materially breaches a material obligation under
this Agreement, which breach remains uncured thirty (30) days after Megatel has
received notice from Supplier identifying such material breach and requesting
that such breach be cured;

                  (b) Megatel makes a general assignment for the benefit of
creditors, or a petition in bankruptcy or under any insolvency law is filed by
or against Megatel and such petition is not dismissed within sixty (60) days
after it has been filed;

                  (c) ANATEL revokes the License; and

                  (d) Megatel fails to pay any amount due to Supplier hereunder
within thirty (30) Business Days following the date on which such payment was
due.

         Section 21.2 Remedies for Megatel Event of Default. If Megatel commits
an Event of Default that has not been cured within the applicable cure period
provided in Section 21.1, Supplier may terminate this Agreement on sixty (60)
days notice to Megatel; provided, that if the applicable Event of Default is
cured within such sixty (60) day notice period and there are no other
outstanding Megatel Events of Default or other material defaults existing under
this Agreement, such notice shall be invalid and this Agreement shall not be
terminated on account of such cured Event of Default. Upon any such termination
by Supplier, all amounts due to Supplier hereunder shall become immediately due
and payable and Megatel shall make payment in full within ten (10) Business Days
of the date of such termination.

         Section 21.3 Supplier Events of Default. The following events shall be
considered Events of Default by Supplier under this Agreement:

                  (a) Supplier or any Supplier Representative materially
breaches a material obligation under this Agreement, which breach remains
uncured thirty (30) days after Supplier has received notice from Megatel
identifying such material breach and requesting that such breach be cured;

                  (b) Liquidated Damages payable by Supplier at any time
pursuant to this Agreement reach an amount equal to [***]; and

                  (c) Either of Lucent WSI or Lucent Brasil makes a general
assignment for the benefit of creditors, or if a petition in bankruptcy or
under any insolvency law is filed by or against Supplier and such petition is
not dismissed within sixty (60) days after it has been filed.

         Section 21.4 Remedies for Supplier Events of Default. If Supplier
commits an Event of Default that has not been cured within the applicable cure
period provided in Section 21.3, if any, Megatel may elect either to:

                  (a) [***]

                  (b) terminate this Agreement [***];

         in each case on sixty (60) days notice to Supplier; provided, that if
         all Events of

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      61
<PAGE>   68

         Default are cured within such sixty (60) day notice period and there
         are no other outstanding Supplier Events of Default or other material
         defaults under this Agreement, such notice shall be invalid and this
         Agreement shall not be terminated on account of such cured Event of
         Default.

         Section 21.5 Effects of Termination on Pre-Existing Rights. Each
Party's termination rights shall be without prejudice to the rights or claims
it may have hereunder against the other with respect to its performance,
nonperformance or breach of obligations hereunder. Any termination of this
Agreement shall not affect (i) any right or obligation of any Party arisen
prior to termination; and (ii) the right to use Equipment and Services acquired
and paid for under this Agreement, or otherwise exercise the rights granted
hereunder provided such rights survive termination of this Agreement pursuant
to Section 24.8. In the event termination is due to Supplier Events of Default,
at Megatel's option, any orders for Equipment or Services placed with Supplier
prior to the effective date of termination shall be completed in accordance
with the terms of this Agreement.

                                  ARTICLE XXII
                     GOVERNING LAW; RESOLUTION OF DISPUTES

         Section 22.1 Governing Law. The validity, construction and
interpretation of, and the rights and obligations of the Parties pursuant to,
this Agreement and any amendment hereto shall be governed by the Laws of
Brazil, exclusive of the United Nations Convention on the Sale of Goods.

         Section 22.2 Disputes. Every dispute, controversy or disagreement of
any kind or nature between the Parties arising out of or in connection with
this Agreement (each, a "DISPUTE") shall be resolved in accordance with the
following provisions of this Article XXII.

         Section 22.3 Executive Resolution.

                  (a) Upon the occurrence of a Dispute, either Party may
deliver a notice to the other Party (a "DISPUTE NOTICE") requesting that the
Dispute be referred to the senior management of the Parties. Any Dispute Notice
shall include the names of the senior management of the Party nominated to
attempt to resolve the Dispute and a schedule of their availability during the
forty-five (45) day period following the date of the delivery of the Dispute
Notice. Any Dispute Notice shall be delivered promptly after the Dispute
arises.

                  (b) Within ten (10) days after receipt of a Dispute Notice,
the other Party shall provide a notice to the requesting Party (the "RESPONSE
NOTICE") indicating the names of the senior management of such other Party
nominated to attempt to resolve the Dispute, and a schedule of their
availability during the thirty-five (35) day period following the date of the
delivery of the Response Notice.

                  (c) During the forty-five (45) day period following the
delivery of the Response Notice, the nominated members of the senior management
of the Parties shall meet as frequently as possible and shall attempt in good
faith to resolve the Dispute.

         Section 22.4 Arbitration. In the event that any Dispute has not been
resolved within [***] of the delivery of a Response Notice, an arbitral tribunal
may be established in accordance with the following provisions:

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      62
<PAGE>   69

                  (a) The Party wishing to appeal to the arbitral tribunal
shall notify the other Party indicating the nature of the Dispute and the name
of its appointed arbitrator.

                  (b) Within [***] from the date of receipt of the notice
referred to in Section 22.4(a), the other Party shall inform the first Party by
written notice of its appointed arbitrator. In the event such appointment is not
made, the first Party may request the President of the International Chamber of
Commerce to appoint the second arbitrator on behalf of the other Party.

                  (c) Within [***] from the date of the appointment referred to
in Section 22.4(b), the appointed arbitrators shall appoint a third arbitrator
who shall preside over the proceedings. If an agreement upon the third
arbitrator is not reached, such appointment shall be made by the President of
the International Chamber of Commerce.

                  (d) The arbitration shall be governed by the Rules of
Arbitration of the International Chamber of Commerce, except as provided
otherwise herein, and the arbitral tribunal shall adopt the substantive Laws of
Brazil, without giving effect to any conflict of Laws rules contained therein.

                  (e) All proceedings and records of the arbitration shall be
conducted and maintained in the English language. All notices, requests,
demands and other communications shall be in writing in the English language
and shall be delivered pursuant to Section 24.4.

                  (f) Any Party may apply to the arbitrators for the privilege
of conducting discovery. The right to conduct discovery shall be granted by the
arbitrators at their sole discretion with a view to avoiding surprise and
providing reasonable access to necessary information or information likely to
be presented during the course of the arbitration, without regard to whether or
the extent to which such information is confidential.

                  (g) The Parties shall be given the right to cross-examine any
witness whose testimony is so admitted.

                  (h) Any confidentiality covenant established in this
Agreement shall apply to the arbitration proceedings.

                  (i) The arbitration shall be conducted in the city of Sao
Paulo, Brazil.

                  (j) Within [***] from the date the arbitral tribunal is
formed, the arbitrators shall present a detailed arbitral award, which shall be
determined based on a majority of votes. Such arbitral award shall detail and
quantify the liabilities of the defaulting Party as well as indicate the
proportion of the arbitrators' fees and expenses to be borne by each Party and
terms for the respective payment. The arbitral award shall, except in the event
of fraud or material mistake, be final, without appeal and binding upon the
Parties. The arbitral award shall in all events be subject to Article XIX
hereof.

                  (k) Any judgment on such award must comply with the
requirements of enforceability in Brazil. All judgments on arbitral awards
rendered under or in connection with this Agreement may be enforced in any
court of competent jurisdiction.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      63
<PAGE>   70

                  (l) The Parties agree that either Party may have the need to
obtain immediate relief including, without limitation, specific performance
and/or injunction from a judicial court. Therefore, the filing for and
obtaining of injunctive relief (or another type of remedy that cannot be
obtained from an arbitral tribunal under applicable Law) in connection with
this Agreement shall be permitted and shall not be considered a breach hereof;
provided that such remedy or judicial relief (i) is limited to what is required
to prevent imminent damage to a Party and (ii) does not resolve the merits or
substance of any such Dispute.

                  (m) If, for any reason, the arbitration proceedings or the
enforcement of any arbitral award thereunder is ultimately frustrated by any
Party and the other Party is unable to obtain appropriate legal remedy to
conduct the arbitration proceedings or to enforce the arbitral award against
such Party, the injured Party shall not be denied or restricted access to any
judicial or extrajudicial forum provided that, in such event, the Parties shall
submit any Dispute to the courts of the city of Sao Paulo, Brazil.

                                 SECTION XXIII
                              [***]

         Section 23.1 [***]

         Section 23.2 [***]

                                  ARTICLE XXIV
                                 MISCELLANEOUS

         Section 24.1 Compliance with Law. The Parties shall comply with all
applicable Laws. In addition, Supplier acknowledges that it has received and
reviewed a copy of the License and shall, in performing its obligations under
this Agreement, comply with the requirements therein governing the procurement
of Equipment and Services.

         Section 24.2 Publicity and Trademark. Nothing contained in this
Agreement shall be construed as conferring any right to use any name, trademark
or other designation of either Party hereto, including any abbreviation, or
simulation of any of the foregoing, in advertising, publicity or marketing
activities. Any publicity, advertising, etc., with regard to this Agreement or
the Network that mentions the other Party shall be mutually agreed upon in
writing prior to disclosure or dissemination.

         Section 24.3 Assignment.

                  (a) This Agreement shall inure to the benefit of and be
binding upon the Parties hereto and their respective successors and permitted
assigns. Except as provided in Sections 24.3(b) and (c), neither Party shall
assign or transfer this Agreement without the prior written consent of the
other Party.

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      64
<PAGE>   71

                  (b) Supplier may assign its rights and delegate its duties,
obligations and liabilities hereunder to a designated (direct or indirect)
subsidiary controlled by Supplier, provided that Supplier remains jointly and
severally liable as to the performance of all of its obligations by such
subsidiary.

                  (c) Megatel may assign its rights and delegate its duties,
obligations and liabilities to a designated (direct or indirect) subsidiary of
Megatel, provided that Megatel remains jointly and severally liable as to the
performance of its obligations by such subsidiary without requiring the consent
of Supplier. In addition, upon notice to Supplier, Megatel may assign this
Agreement as security to Persons providing debt financing for the Project and
Supplier shall cooperate with Megatel as required to effectuate such collateral
assignment.

         Section 24.4 Notices.

                  (a) Notices required to be given by one Party to another
shall be deemed properly given if reduced to writing and personally delivered
or transmitted by postage prepaid registered or certified post, return receipt
requested, by air courier, or by facsimile or electronic mail with confirmation
of receipt (by one of the other methods of delivery specified above) to the
addresses indicated below. Such notices shall be deemed to have been given and
shall be effective upon receipt.

                  (b) Notice to Megatel:

                      Megatel do Brasil S.A.
                      Av. Nacoes Unidas 4.777 12 andar
                      05477-000 Sao Paulo, S.P.
                      Brasil
                      Tel:     5511-3024-7500
                      Fax:  5511-3024-7505
                      Attention:    Chief Operating Officer

                                      65
<PAGE>   72

                  (c) Notice to Supplier:

                      Lucent Technologies World Services, Inc.
                      2333 Ponce de Leon Boulevard, Suite 500
                      Coral Gables, Florida 33134
                      U.S.A
                      Tel:  305-569-3933
                      Fax:  305-569-4893
                      Attn:  Contract Administrator

                      Lucent Technologies S.A. Brasil
                      Rua Cinira Fonseca de Oliveira, s/no.
                      Jd. Imperador - Campinas - Sao Paulo,
                      Brasil
                      Tel:  55-19-707-7625/7640
                      Fax:  55-19-707-7626/7337
                      Attn:  Contract Administrator

         Section 24.5 Modifications to Notice Address. Either Party may change
the addresses for giving notice by providing the other Party with written
information about such change of address in accordance with Section 24.4.

         Section 24.6 Records. Both Parties shall maintain complete and
accurate records of all matters that relate to their obligations hereunder in
accordance with generally accepted accounting principles and practices,
uniformly and consistently applied in a format that will permit audit. Unless
otherwise provided in this Agreement the Parties shall retain such records for
a period of four (4) years from the date of their creation or the period
required by the applicable Laws, whichever is greater.

         Section 24.7 Severability. Any term or provision of this Agreement
that is held to be invalid, void, unenforceable or illegal will in no way
affect, impair or invalidate the remaining terms or provisions, which will
remain in full force and effect as though the Agreement did not contain the
particular invalid or unenforceable term or provision, and the rights and
obligations of each Party shall be construed and enforced accordingly. To the
extent that any provision shall be held to be invalid, illegal or
unenforceable, such provision shall be considered null and void but the
remaining provisions of this Agreement shall remain in effect. In the event the
invalid illegal or unenforceable provision is considered an essential element
of this Agreement, the Parties shall promptly negotiate replacement provisions
that are acceptable to both Parties and are valid, legal and enforceable, and
come as close as possible to reflect accurately the intentions of the Parties
underlying the invalid, illegal or unenforceable provision or provisions.

         Section 24.8 Survival. Termination of this Agreement, for whatever
cause, shall be without prejudice to any right or obligation of any Party
hereto in respect of this Agreement that has arisen prior to such termination
or expiration. If this Agreement is terminated by either Party prior to the
completion of Final Acceptance for any Order Document, then the Order
Document's Provisional Acceptance and Final Acceptance shall be based on that
Equipment actually delivered to the corresponding Site(s) as of the effective
date of termination. The Parties' rights and obligations, which, by their
nature, would continue beyond the termination, cancellation, or expiration of
this Agreement, shall survive the termination, cancellation or expiration of
this Agreement including, without limitation, the provisions of Sections
9.3(d),

                                      66
<PAGE>   73

10.1, 10.2, 10.3, 10.4, 15.2, 15.3, 15.4, 15.5, 19.1, 20.1, 24.1, 24.2, 24.6,
24.8, 24.13, 24.14, and 24.16, and Articles VII, XIII, XIV and XXII.

         Section 24.9 Discrepancies or Inconsistencies. In the event of any
discrepancy or inconsistency between this Agreement and any of its Annexes, the
terms and conditions of this Agreement shall prevail to the extent of any such
discrepancy or inconsistency.

         Section 24.10 Amendment, Modification or Addendum. Any amendment,
modification or addendum to this Agreement shall be made by making specific
reference to the provision(s) to be amended, modified or added and shall be
made in writing signed by all Parties hereto. All other provisions not
specifically referred to in such amendment, modification or addendum shall
remain unchanged and in full force and effect. No course of dealing or usage of
trade shall be invoked to modify the terms and conditions of this Agreement.

         Section 24.11 No Waiver of Rights; No Novation.

                  (a) No waiver by either Party of any default or defaults by
the other Party in the performance of any of the provisions of this Agreement:

                       (i) shall operate or be construed as a waiver of any
         other or further default or defaults whether of a like or different
         character;

                       (ii) shall operate or be construed as a novation of any
         of the rights and obligations established herein; or

                       (iii) shall be effective unless in writing duly executed
         by a duly authorized representative of such Party.

                  (b) Neither the failure by a Party to insist on any occasion
upon the performance of the terms, conditions and provisions of this Agreement
nor time or other indulgence granted by one Party to the other shall act as a
waiver of such breach or acceptance of any variation or the relinquishment or
the novation of any such right or any other right hereunder, which shall remain
in full force and effect.

         Section 24.12 Costs and Expenses. Except as otherwise provided in this
Agreement, each Party shall pay its own costs and expenses in relation to the
negotiation, preparation, execution and carrying into effect of this Agreement.

         Section 24.13 Relationship of the Parties. This Agreement shall not be
interpreted or construed to create an association, joint venture or partnership
between the Parties or to impose any partnership obligation or liability upon
either Party and neither Party shall have any right, power or authority to
enter into any agreement or undertaking for, or act on behalf of, or to act as
or be an agent or representative of, or to otherwise bind, the other Party.

         Section 24.14 Language of Agreement. This Agreement shall be executed
in the English language and the Parties shall initial a sworn, official
translation of this Agreement (without the Annexes) to the Portuguese language,
which shall be prepared within ninety (90) days from the Effective Date. Such

                                      67
<PAGE>   74

translation shall be used in the event that presentation of a Portuguese
translation of this Agreement to any Brazilian court, tribunal or Authority is
required. In the event that an official translation of the Annexes to this
Agreement is required, the Parties shall jointly agree upon such official
translation. All documents, notices, waivers and all other written
communications between the Parties in connection with this Agreement shall,
unless the Parties otherwise agree, be in English.

         Section 24.15 Third Party Beneficiaries. Except as provided in Section
20.1(c), this Agreement is intended to be solely for the benefit of the Parties
hereto and is not intended to confer any benefits upon, or create any rights in
favor of, any Person other than the Parties hereto.

         Section 24.16 [***]

         Section 24.17 Annexes. The following Annexes shall constitute a part
of this Agreement as though included in the body hereof:

      ANNEX                    ANNEXES
      Annex 4.1                [***]
      Annex 4.9                [***]
      Annex 5.1(a)             [***]
      Annex 6.1                [***]
      Annex 7.3(a)             [***]
      Annex 7.9                [***]
      Annex 8.1(a)             [***]
      Annex 9.1(a)             [***]
      Annex 9.3(a)             [***]
      Annex 9.3(d)             [***]
      Annex 9.3(i)             [***]
      Annex 13.2               [***]
      Annex 13.10              [***]

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      68
<PAGE>   75

      Annex 13.11(b)           [***]
      Annex 14.1               [***]
      Annex 15.1               [***]
      Annex 17.1(a)            [***]
      Annex 20.1               [***]

      Annex 23                 [***]

                                    * * * *

[*] Certain material (indicated by an asterisk) has been omitted from this
document pursuant to a request for confidential treatment. The omitted material
has been filed separately with the Securities and Exchange Commission.

                                      69
<PAGE>   76

         Thus being agreed, the Parties have executed this Agreement in three
         (3) counterparts, in the presence of two (2) witnesses signing below.
         Sao Paulo, September 30, 1999.

MEGATEL DO BRASIL S.A.

By:                                       By:
   --------------------------------          -----------------------------------

Name:                                     Name:
     ------------------------------            ---------------------------------

Title:                                    Title:
      -----------------------------             --------------------------------

LUCENT TECHNOLOGIES S.A.
BRASIL

By:                                       By:
   --------------------------------          -----------------------------------

Name:                                     Name:
     ------------------------------            ---------------------------------

Title:                                    Title:
      -----------------------------             --------------------------------

LUCENT TECHNOLOGIES WORLD SERVICES, INC.

By:
   --------------------------------

Name:
     ------------------------------
Title:
      -----------------------------

WITNESS:                                  WITNESS:

Name:                                     Name:
     ------------------------------            ---------------------------------

RG:                                       RG:
     ------------------------------            ---------------------------------

CPF:                                      CPF:
     ------------------------------            ---------------------------------

                                      70
<PAGE>   77

                                    ANNEX 4.1

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 7 pages
have been omitted from this Annex.

<PAGE>   78

                                    ANNEX 4.9

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 10
pages have been omitted from this Annex.

                                       2
<PAGE>   79

                                  ANNEX 5.1(a)

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 16
pages have been omitted from this Annex.

                                       3
<PAGE>   80

                                    ANNEX 6.1

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 3 pages
have been omitted from this Annex.
<PAGE>   81

                                  ANNEX 7.3(a)

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 1 page
has been omitted from this Annex.

                                       5
<PAGE>   82

                                                                       ANNEX 7.9

                         FINANCING AGREEMENT TERM SHEET

                                      NONE

<PAGE>   83

                                  ANNEX 8.1(a)

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 7 pages
have been omitted from this Annex.

                                       7
<PAGE>   84

                                  ANNEX 9.1(a)

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 7 pages
have been omitted from this Annex.

                                       8
<PAGE>   85

                                  ANNEX 9.3(a)

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 7 pages
have been omitted from this Annex.

                                       9
<PAGE>   86

                                  ANNEX 9.3(d)

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 58
pages have been omitted from this Annex.

                                       10
<PAGE>   87

                                  ANNEX 9.3(i)

                                     [***]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 1 page
has been omitted from this Annex.
<PAGE>   88

                                   ANNEX 13.2

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 5 pages
have been omitted from this Annex.

                                       11
<PAGE>   89

                                   ANNEX 13.10

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 9 pages
have been omitted from this Annex.

                                       12
<PAGE>   90

                                 ANNEX 13.11(b)
                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 3 pages
have been omitted from this Annex.

                                       13
<PAGE>   91

                                   ANNEX 14.1

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 3 pages
have been omitted from this Annex.

                                       14
<PAGE>   92

                                   ANNEX 15.1

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 3 pages
have been omitted from this Annex.

                                       15
<PAGE>   93

                                  ANNEX 17.1(a)

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 1 page
has been omitted from this Annex.

                                       16
<PAGE>   94

                                   ANNEX 20.1

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 4 pages
have been omitted from this Annex.

                                       17
<PAGE>   95

                                    ANNEX 23

                                    [* * *]

Certain material (indicated by an asterisk) has been omitted from this document
pursuant to a request for confidential treatment. The omitted material has been
filed separately with the Securities and Exchange Commission. A total of 12
pages have been omitted from this Annex.

                                       18<PAGE>   1
                                                                    EXHIBIT 10.9

                                                                  EXECUTION COPY

                          TECHNICAL SERVICES AGREEMENT

                                      DATED

                               SEPTEMBER 27, 1999

                                     BETWEEN

                                  VELOCOM INC.

                                       AND

                           FORMUS COMMUNICATIONS, INC.

<PAGE>   2

                                TABLE OF CONTENTS

<TABLE>

<S>                                                                         <C>
1. DEFINITIONS                                                               4

2.  SUPPLY OF SERVICES                                                       7
2.1 SUPPLY OF SERVICES AND CONSULTANTS                                       7
2.2 RFS                                                                      7
2.3 FORMUS PROPOSAL                                                          7
2.4 RFS ORDER                                                                7
2.5 SUPPLY OF CONSULTANTS                                                    8
2.6 CANCELLATION OF AN RFS ORDER                                             8
2.7 QUALIFICATIONS OF CONSULTANTS                                            8
2.8 INDEPENDENT CONTRACTOR RELATIONSHIP                                      8
2.9 RECALL                                                                   8
2.10 COSTS TO DATE OF RECALL                                                 8
2.11 DELIVERABLES                                                            9

3.  COSTS                                                                    9
3.1 COSTS                                                                    9
3.2 EXAMINATION OF COSTS BY VELOCOM                                          9
3.3 RETAINER                                                                 9

4.  TAXES                                                                   10
4.1 RESPONSIBILITY                                                          10

5.  PAYMENT TERMS                                                           10
5.1 INVOICES                                                                10
5.2 PAYMENT                                                                 10

6.  DELIVERABLES                                                            10
6.1 OWNERSHIP                                                               10

7.  CONFIDENTIAL INFORMATION                                                10
7.1 CONFIDENTIALITY OBLIGATION                                              10
7.2 USE OF CONFIDENTIAL INFORMATION                                         11
7.3 NON-CONFIDENTIAL INFORMATION                                            11
7.4 COMPELLED DISCLOSURE                                                    11
7.5 RETURN OF INFORMATION                                                   12

8.  LIABILITY                                                               12
8.1 DEGREE OF CARE                                                          12
8.2 INDEMNIFICATION                                                         12
8.3 DIRECT DAMAGES                                                          12
9.  TRAINING                                                                12

10.  FORCE MAJEURE                                                          13
10.1 NO DEFAULT OR LIABILITY                                                13
10.2 NOTICE                                                                 13
</TABLE>

                                        2

<PAGE>   3

<TABLE>

<S>                                                                         <C>
11.  TERM AND TERMINATION                                                    14
11.1 TERM                                                                    14
11.2 TERMINATION BY FORMUS                                                   14
11.3 TERMINATION BY VELOCOM                                                  15
11.4 COSTS INCURRED PRIOR TO TERMINATION                                     16
11.5 TERMINATION WITHOUT PREJUDICE TO OTHER RIGHTS                           16
11.6 NO RELEASE OF LIABILITY                                                 16

12.  ASSIGNMENT                                                              16

13.  WAIVER                                                                  16
13.1 WAIVER                                                                  16

14.  NOTICES                                                                 17

15.  GOVERNING LAW                                                           17

16.  DISPUTE RESOLUTION                                                      18
16.1 PROCEDURE                                                               18
16.2 ARBITRATION                                                             18

17.  ENTIRE AGREEMENT: AMENDMENTS                                            20

18.  SEVERABILITY                                                            21

19.  RELATIONSHIP OF THE PARTIES                                             21

20.  RIGHTS AND REMEDIES                                                     21

21.  COUNTERPARTS; FACSIMILE                                                 21

22.  FURTHER ASSURANCES                                                      21

23.  EXPENSES                                                                21

24.  THIRD-PARTY BENEFICIARIES                                               21

25.  NON-SOLICITATION                                                        22
</TABLE>

                                        3

<PAGE>   4

TECHNICAL SERVICES AGREEMENT dated as of September 27, 1999 between VeloCom
Inc., a Delaware corporation ("VELOCOM") and Formus Communications, Inc., a
Delaware corporation ("FORMUS") (each a "PARTY" and collectively, the
"PARTIES").

                                    RECITALS

WHEREAS, VeloCom is acquiring certain assets of Formus and will be pursuing
additional LMDS (as defined below) and BWA (as defined below) in Latin America;

WHEREAS, Formus possesses certain technical experience, Know-How and knowledge
relating to the acquisition of LMDS and BWA spectrum and the construction,
deployment and operation of LMDS and BWA networks; and

WHEREAS, the Parties wish to enter into this Agreement to enable VeloCom and its
subsidiaries to receive the technical assistance and support of Formus.

NOW, THEREFORE, the Parties hereto agree as follows:

                                   AGREEMENTS

1.       DEFINITIONS

In this Agreement, unless the context otherwise requires, the following terms
shall have the meaning set forth below:

"AFFECTED PARTY"                   has the meaning ascribed thereto in Section
                                   10.2

"AGREEMENT"                        This Agreement, together with the Annexes and
                                   Schedules attached hereto, as amended from
                                   time to time;

"BUSINESS DAY"                     Any day on which banks in Denver, Colorado
                                   are authorized or required by law to be open
                                   to transact business;

"BWA"                              means broadband wireless access;

                                       4
<PAGE>   5

"CONFIDENTIAL                      Any information, material or data of a
INFORMATION"                       confidential nature furnished orally, in any
                                   written, graphic, electronic, magnetic or
                                   other tangible form including (but not
                                   limited to) technical, financial and business
                                   information and models, names of customers or
                                   partners (whether potential or existing),
                                   proposed business deals, corporate
                                   strategies, reports, plans, market and/or
                                   financial projections and other data, of or
                                   relating to a Party as well as any
                                   information derived from such information,
                                   material and data, other than the information
                                   listed in Section 7.4;

"CONSULTANT(S)"                    Person provided by Formus to render Services
                                   to VeloCom under this Agreement;

"COSTS"                            has the meaning ascribed thereto in Section
                                   3.1;

"DELIVERABLES"                     Any written summary of results or
                                   recommendations or any other data or data
                                   files, information or materials whether in
                                   written, electronic or magnetic form,
                                   provided to VeloCom pursuant to the Services
                                   (as defined below) performed under this
                                   Agreement;.

"FORCE MAJEURE"                    has the meaning ascribed thereto in Section
                                   10.1;

"FORMUS"                           has the meaning ascribed thereto in the
                                   introductory paragraph;

"INDEMNIFIED PERSON"               has the meaning ascribed thereto in Section
                                   8.2;

"KNOW-HOW"                         means all technical knowledge, information
                                   and expertise of Formus in respect of LMDS
                                   and BWA planning, design, site
                                   identification, operation and maintenance of
                                   LMDS and BWA operations, networks and
                                   services, including but not limited to,
                                   processes, techniques, methods, products,
                                   data and compositions;

"LOSSES"                           has the meaning ascribed thereto in Section
                                   8.2;

"LMDS"                             means local multipoint distribution systems

"PARTY(IES)"                       has the meaning ascribed thereto in the
                                   introductory paragraph;

                                       5
<PAGE>   6

"PERSON(S)"                        includes, without limitation, any individual,
                                   firm, company, association, partnership,
                                   joint venture, trust, investment company,
                                   pension fund or investment fund, or other
                                   entity, or any government or any ministry,
                                   department or agency thereof;

"PURCHASE AGREEMENT"               means the Purchase Agreement between Formus,
                                   Formus International, Inc. and VeloCom dated
                                   as of August 20, 1999;

"RECEIVING PARTY"                  has the meaning ascribed thereto in Section
                                   7.1;

"RFS" HAS THE                      meaning ascribed thereto in Section 2.2;

"RFS ORDER"                        has the meaning ascribed thereto in Section
                                   2.4;

"RULES"                            has the meaning ascribed thereto in Section
                                   16.1(b);

"SERVICES"                         means such services to be provided by Formus
                                   to VeloCom and its subsidiaries through the
                                   Consultants including but not limited to
                                   those set forth on Annex I and (i) network
                                   planning and design: (ii) strategic and
                                   business planning; (iii) review of spectrum
                                   requirements; (iv) consulting assistance in
                                   procurement and selection of system hardware;
                                   (v) site identification; (vi) regulatory
                                   matters; and (vii) technology review;

"TERM"                             has the meaning ascribed thereto in Section
                                   11.1; and

"VELOCOM"                          has the meaning ascribed thereto in the
                                   introductory paragraph.

The singular includes the plural and vice versa. Reference to one gender
includes reference to the other gender.

References herein to Sections and Schedules shall be taken as referring to
Sections and Schedules to this Agreement. Headings to Sections are for ease of
reference only and shall not affect the construction or interpretation of this
Agreement.

                                       6
<PAGE>   7

2.       SUPPLY OF SERVICES

2.1      SUPPLY OF SERVICES AND CONSULTANTS

         Subject to the terms and conditions of this Agreement, Formus shall
         provide from time to time Services and Consultants as shall be
         reasonably requested by VeloCom in accordance with Section 2.2.

2.2      RFS

         To request Services and Consultants under this Agreement, VeloCom shall
         submit a request for services (an "RFS") substantially in the form of
         Schedule A, specifying the Services required, estimating the number of
         Consultants needed to perform such Services and including such other
         information as set out in Schedule A, such request to be submitted by
         VeloCom fifteen (15) days in advance of the date that such Services
         will be required from Formus. Formus agrees to use reasonable efforts
         to meet any reasonable RFS submitted by VeloCom; provided, however,
         Formus shall not be required to hire additional employees to perform
         the Services.

2.3      FORMUS PROPOSAL

         As soon as reasonably possible from the receipt by Formus of the RFS
         but in no event later than ten (10) days from such receipt, Formus
         shall provide VeloCom with a proposal to supply the Consultants
         required to perform the requested Services, along with an estimate of:
         (i) the costs of supplying such Consultants; and (ii) the timeline for
         providing such Consultants.

2.4      RFS Order

         The Parties shall jointly determine and agree upon: (i) the name of
         each Consultant to be provided by Formus to VeloCom which, unless
         otherwise agreed by VeloCom shall be limited to the following
         individuals, so long as they remain employees of Formus: (i) Thomas
         Dodds, (ii) Mark Globushutz, (iii) Dale Holter, (iv) Ray Nettleton and
         (v) Perry O'Neil; (ii) the costs associated with each Consultant in
         accordance with Schedule B; (iii) the date of commencement of Services
         by each Consultant; (iv) the duration of the Services to be provided by
         such Consultant; (v) the location(s) in which the Services are to be
         performed by such Consultant; and (vi) any other terms and conditions
         relating to the Services and Consultants as agreed to by the Parties.
         The above agreement shall be evidenced in an RFS order ("RFS ORDER")
         substantially in the form of Schedule C. In the event that individuals
         set forth above are no longer employed by Formus, Formus shall use its
         reasonable efforts to make comparable Formus personnel available to
         VeloCom in connection with the provision of the Services.

                                       7
<PAGE>   8

2.5      SUPPLY OF CONSULTANTS

         Formus shall supply each Consultant in accordance with the relevant RFS
         Order. In the event a Consultant is unable to commence providing
         Services to VeloCom substantially in accordance with the time schedule
         set out in the relevant RFS Order, VeloCom shall have the option to
         cancel, at no cost, such RFS Order and Formus shall pay to VeloCom any
         direct costs incurred by VeloCom as a direct result of Formus' failure
         to provide the Consultant pursuant to the material terms and conditions
         of the RFS Order.

2.6      CANCELLATION OF AN RFS ORDER

         VeloCom shall have the right, upon seven (7) days' written notice to
         Formus, to cancel any RFS Order (whether or not the Consultant has
         actually commenced providing Services) in which case, VeloCom shall pay
         for: (i) the Costs, if any, associated with the Services actually
         performed by Formus up to the date of cancellation; and (ii) any other
         direct costs incurred by Formus as a direct result of the cancellation
         of the RFS Order by VeloCom including any demobilization costs.

2.7      QUALIFICATIONS OF CONSULTANTS

         All Consultants supplied by Formus shall be qualified and shall have
         substantial experience performing the tasks (or substantially similar
         tasks) for which such Consultants would be engaged by Formus for
         VeloCom.

2.8      INDEPENDENT CONTRACTOR RELATIONSHIP

         In the performance of its duties and responsibilities under this
         Agreement, Formus and the Consultants shall be and shall act solely as
         independent contractors, and nothing contained in this Agreement or in
         the relationship of Formus and VeloCom shall constitute or be construed
         to be or to create a partnership or joint venture between Formus and
         VeloCom.

2.9      RECALL

         VeloCom may, upon 7 days notice to Formus, require Formus to recall any
         Consultant if the Consultant does not adequately perform his or her
         duties or if VeloCom, in its reasonable discretion, believes that such
         Consultant has conducted himself or herself in a manner which is
         contrary to or otherwise consistent with the duties of Formus to
         VeloCom and its subsidiaries under this Agreement.

2.10     COSTS TO DATE OF RECALL

         Costs accrued to the date of recall shall be payable in accordance with
         Section 3.1 and Costs accrued after such date shall be paid for by
         Formus except for any agreed

                                       8
<PAGE>   9

         upon portion of the Consultant's reasonable de-mobilization costs
         assumed by VeloCom.

2.11     DELIVERABLES

         The Deliverables developed by the Consultants for VeloCom shall be
         memorialized in written, graphic, electronic, magnetic or other
         tangible form to allow VeloCom to use the Deliverables after the
         departure of the Consultants, such use to be subject to the rights of
         any Party other than Formus in any Deliverable or software which
         supports any Deliverable with respect to which VeloCom may need to
         acquire a license and Formus undertakes to cooperate with VeloCom with
         respect to such acquisition (including the acquisition of software
         pursuant to the foregoing paragraph). Costs spent preparing and
         memorializing Deliverables shall be paid as set forth in Section 3.

3.       COSTS

3.1      COSTS

         VeloCom shall pay to Formus such amount as is equivalent to the
         reasonable and documented costs ("Invoiced Costs") agreed to in each
         RFS Order of providing the Services and Consultants to VeloCom (as
         detailed on Schedule B hereto) plus overhead recovery costs of fifteen
         per cent (15%) of such Invoiced Costs (collectively, the "COSTS"). The
         parties acknowledge that no overhead recovery costs shall be applied to
         any travel and entertainment expenditures but only to direct salary
         costs and related employee benefits.

3.2      EXAMINATION OF COSTS BY VELOCOM

         VeloCom shall have the right at reasonable times on reasonable notice
         during usual business hours, and at its sole cost and expense (except
         that if discrepancies are found in any such audit that exceed 10% of
         the total amount of Costs reimbursed during the period subject to such
         audit, all costs and expenses of such audit shall be borne by Formus),
         to audit, examine and make copies and extracts from the books and
         records of Formus relating to all Costs for which reimbursement is
         sought under this Agreement. Such right may be exercised by VeloCom
         though any agent, employee or independent auditor designated by
         VeloCom. Such information shall be treated as confidential in
         accordance with the provisions of Section 7.

3.3      RETAINER

         In consideration for the execution and performance by Formus of this
         Agreement and the provision of Services hereunder, VeloCom shall pay to
         Formus a monthly retainer of $20,000 (the "Retainer") by check or wire
         to a bank account designated in writing by Formus. The daily rate of
         any Consultants, but not expenses incurred by such Consultants, due
         Formus under this Agreement may be applied against the Retainer. In the
         event of a termination of this Agreement by Formus pursuant to

                                       9
<PAGE>   10

         Section 11.2 of this Agreement, or by VeloCom pursuant to Section
         11.3(f) of this Agreement, Formus may, after crediting amounts due and
         payable as provided in this Section 3.3, retain the balance of the
         Retainer.

4.       TAXES

4.1      RESPONSIBILITY

         Formus shall be solely responsible for all present or future taxes,
         levies, imposts, deductions, charges or withholdings, arising out of,
         or in connection with payments received by it pursuant to this
         Agreement.

5.       PAYMENT TERMS

5.1      INVOICES

         Formus shall submit to VeloCom on a monthly basis invoices for the
         Costs in U.S. dollars. Such invoices shall describe the Services
         provided and Costs incurred with supporting documentation as reasonably
         requested by VeloCom to comply with accounting procedures and other
         requirements of VeloCom as well as the place and manner of payment.

5.2      PAYMENT

         Unless disputed by VeloCom in good faith, all Costs payable under this
         Agreement, shall be paid within thirty (30) days of the date of receipt
         of the invoice. Payment shall be made to Formus by check or by wire
         transfer to a bank account in the United States as directed in writing
         by Formus.

6.       DELIVERABLES

6.1      OWNERSHIP

         VeloCom shall own all right, title and interest in and to any
         Deliverable prepared by any Consultant and furnished to VeloCom in
         connection with the provision of Services; provided, however, that
         VeloCom shall not use such Deliverables in Europe for a period of three
         (3) years from the date of termination of this Agreement.

7.       CONFIDENTIAL INFORMATION

7.1      CONFIDENTIALITY OBLIGATION

         Each Party (the "RECEIVING PARTY") shall for two (2) years from the
         date of receipt of Confidential Information from the disclosing Party,
         retain in confidence all such Confidential Information disclosed
         pursuant to activities carried on in providing the Services under this
         Agreement and shall treat such Confidential Information with

                                       10
<PAGE>   11

         the same degree of care as it employs for the protection of its own
         Confidential Information (and in any event, with reasonable care) and
         shall not use such Confidential Information in Europe.

7.2      USE OF CONFIDENTIAL INFORMATION

         The Receiving Party shall not, nor shall it permit any of its
         employees, representatives or agents to, without the written consent of
         the other Party, use any Confidential Information of the other Party
         for any purpose other than the provision or receipt of Services
         hereunder, or disclose any Confidential Information of the other Party
         to any third party, except to its employees, representatives or agents
         with a need to know for purposes of this Agreement or for the conduct
         of each Party's business, and after such employees, representatives or
         agents have been directed by the Receiving Party to treat such
         Confidential Information in accordance with the terms of this Section 7
         and provided further that no Party shall use any such Confidential
         Information to the detriment of the other Party.

7.3      NON-CONFIDENTIAL INFORMATION

         Confidential Information shall not include any information that:

                  a) is or comes into the public domain other than as a result
                     of a disclosure directly or indirectly by the Receiving
                     Party in breach of this Agreement;

                  b) the Receiving Party can demonstrate was known to it prior
                     to the disclosure thereof by the disclosing Party;

                  c) is or becomes generally available to such Receiving Party
                     on a non-confidential basis from a source other than the
                     disclosing Party, provided that such source is not known by
                     such Receiving Party to be bound by any confidentiality
                     obligation with respect to such information;

7.4      COMPELLED DISCLOSURE

         This Section 7 shall not restrict the disclosure of any Confidential
         Information by either Party as required by law, the rules or orders of
         any recognized securities exchange, any court of competent
         jurisdiction, any governmental or regulatory authority, including any
         taxation authority or broadcasting or telecommunications or securities
         regulatory authority, but only after written notice of such disclosure
         requirement has been given, to the extent practicable, by such Party to
         the disclosing Party, (it being understood and agreed that only one
         such notice shall be required in respect of continuous disclosure
         requirements).

                                       11
<PAGE>   12

7.5      RETURN OF INFORMATION

         Upon termination of this Agreement, each Party shall return all such
         Confidential Information to the other Party. Notwithstanding
         termination of this Agreement, the confidentiality obligations of the
         Parties pursuant to this Section 7 shall continue for two (2) years
         after the disclosure of Confidential Information.

8.       LIABILITY

8.1      DEGREE OF CARE

         Formus shall provide, and shall cause the Consultants to provide, all
         Services with reasonable care and skill and such Services shall be of a
         standard comparable to providers of similar types of services in the
         telecommunications industry.

8.2      INDEMNIFICATION

         Each Party shall indemnify and hold harmless the other Party and its
         respective directors, officers, shareholders, employees and agents
         (each an "INDEMNIFIED PERSON") against any claims, actions,
         proceedings, costs, charges, losses, damages, demands, liabilities and
         reasonable expenses (collectively "LOSSES") which may be brought by
         third parties against, suffered or incurred by any of such Indemnified
         Persons arising from or related to the performance of this Agreement or
         the Consultant's obligations or duties under or pursuant to the terms
         of this Agreement (including, without limitation, all reasonable legal
         and professional fees and other expenses incurred by such Indemnified
         Person in the defense of any claim, action or proceeding) except claims
         arising from gross negligence, bad faith, fraud, intentional misconduct
         or willful default in the performance or non-performance by Formus or
         VeloCom of its obligations or duties under or pursuant to the terms of
         this Agreement.

8.3      DIRECT DAMAGES

         Each Party shall be liable hereunder only for direct Losses (caused by
         gross negligence or willful misconduct only) incurred by the other and
         in no event shall either Party be liable for any consequential or
         indirect Losses for any breach of this Agreement.

9.       TRAINING

         Formus agrees that, upon the reasonable request of VeloCom, it shall
         make available to VeloCom training manuals and educational seminars
         with respect to the matters that are the subject of this Agreement and
         such other matters relating to LMDS and BWA technology deployments
         requested by VeloCom. VeloCom shall be responsible for the Costs of
         such training and seminars. The Parties shall agree

                                       12
<PAGE>   13

         on the timing and budget for any such training to be made available by
         Formus to VeloCom. Costs for such training shall be paid as set forth
         in Section 3.

10.      FORCE MAJEURE

10.1     NO DEFAULT OR LIABILITY

         Neither Party shall be in default or liable for any Loss resulting from
         delays in performance or from failure to perform or comply with terms
         of this Agreement due to any event, which event is beyond its
         reasonable control, was not caused by it and, which despite such
         Party's reasonable efforts, will result in a delay in the performance
         or compliance with any material term of this Agreement ("FORCE
         MAJEURE"), including but not limited to:

                  a) unusually severe weather, including lightning, storms,
                     earthquakes, landslides, floods, washouts, volcanic
                     eruptions and other acts of God;

                  b) fires, explosion and destruction, whether accidentally or
                     intentionally caused and whether partial or complete, lack
                     or failure of transportation facilities, epidemic,
                     quarantine, labor disputes;

                  c) war, declared or undeclared, revolution, civil commotion,
                     acts of public enemies, blockades, embargo, acts of civil
                     disobedience, acts of civil or military authorities, acts
                     stemming from governmental bodies, including courts and
                     regulatory bodies; and

                  d) acts of government, including the imposition or exchange
                     controls or currency restrictions;

         provided that the Party affected by such event has exercised reasonable
         measures, if feasible, to mitigate such delays or Losses.

10.2     NOTICE

         The Party affected by such event (the "AFFECTED PARTY") shall within
         five (5) Business Days of the onset of Force Majeure notify the other
         Party setting out in reasonable details the nature of such event of
         Force Majeure and its effect upon the obligations of the Affected
         Party, a detailed description, if applicable, of work-around plans,
         alternative sources or any other means such Party will or proposes to
         utilize to make up for any such period of delay and to prevent any
         further delay. Thereupon, the obligations of the Affected Party shall
         be suspended during, but no longer than the continuance of the event of
         Force Majeure, and the time for performance of any obligation hereunder
         shall be extended by the actual time of delay caused by such event;
         provided, however, that unless an Affected Party shall notify the other
         Party within the period (except if such period cannot be met because of
         the event of Force Majeure) and in the manner stated in this Section
         10.2, such Party shall not be entitled to and shall not claim an
         extension of time for

                                       13
<PAGE>   14

         that event of Force Majeure, and shall not by reason of any delay
         arising from such event of Force Majeure, be relieved in any way, or to
         any extent, from its obligations to proceed with, execute and complete
         its performance of, and compliance with, the terms of this Agreement.

11.      TERM AND TERMINATION

11.1     TERM

         This Agreement shall have a term (the "TERM") of three (3) years from
         the date hereof, unless otherwise mutually agreed, and may thereafter
         be extended by mutual agreement of the Parties.

11.2     TERMINATION BY FORMUS

         Formus may, at its option, terminate this Agreement by giving written
         notice to VeloCom in any of the following events:

                  a) a material breach by VeloCom of any material obligations
                     contained in this Agreement which has not been cured within
                     thirty (30) Business Days after written notice thereof to
                     VeloCom specifying the breach and requiring such remedy;

                  b) the insolvency or bankruptcy of VeloCom or the making of an
                     assignment for the benefit of creditors, or the appointment
                     of a trustee or receiver and manager or liquidator for
                     VeloCom or for all or a substantial part of its property,
                     or the commencement of a bankruptcy, reorganization,
                     arrangement, insolvency or similar proceedings by or
                     against VeloCom under the laws of any jurisdiction;

                  c) VeloCom has made or will make any payments, loans or gifts
                     of any money or anything of value, or has authorized,
                     offered or promised to do any of the foregoing, directly or
                     indirectly to or for the use or benefit of: (i) any
                     official or employee of a foreign government or any
                     department agency or instrumentality thereof; (ii) any
                     political party or official or candidate thereof; or (iii)
                     to any other Person either for an advance or reimbursement
                     knowing or having reason to believe that any part of such
                     payment, loan or gift will be directly or indirectly given
                     or paid by such other Person to an individual mentioned in
                     (i) or (ii); or

                  d) VeloCom has not used Services having a monthly Cost equal
                     to the Retainer for four (4) consecutive months.

                                       14
<PAGE>   15

11.3     TERMINATION BY VELOCOM

         VeloCom may at its option, terminate this Agreement, by giving written
         notice to Formus in any of the following events, namely:

                  a) a material breach by Formus of any material obligations
                     contained in this Agreement which has not been cured within
                     thirty (30) Business Days after written notice thereof by
                     Formus specifying the breach and requiring such remedy;

                  b) the insolvency or bankruptcy of Formus or the making of an
                     assignment for the benefit of creditors, or the appointment
                     of a trustee or receiver and manager or liquidator for
                     Formus or for all or a substantial part of its property, or
                     the commencement of a bankruptcy, reorganization,
                     arrangement, insolvency or similar proceedings by or
                     against Formus under the laws of any jurisdiction;

                  c) Formus violates the noncompetition clause contained in the
                     Purchase Agreement or competes with VeloCom in Latin
                     America in the manner prohibited by such noncompetition
                     clause at any time after the expiration of the
                     noncompetition period contained in the Purchase Agreement;

                  d) Formus has made or will make any payments, loans or gifts
                     of any money or anything of value, or has authorized,
                     offered or promised to do any of the foregoing, directly or
                     indirectly to or for the use or benefit of: (i) any
                     official or employee of any foreign government or any
                     department agency or instrumentality thereof; (ii) any
                     political party or official or candidate thereof; or (iii)
                     to any other Person either for an advance or reimbursement
                     knowing or having reason to believe that any part of such
                     payment, loan or gift will be directly or indirectly given
                     or paid by such other Person to an individual mentioned in
                     (i) or (ii);

                  e) Formus' consistent failure to provide Consultants to
                     VeloCom in accordance with the terms and conditions of duly
                     executed RFS Orders due to circumstances and/or events that
                     are within Formus' control;

                  f) after the sixth month anniversary of the date of this
                     Agreement, by providing at least one hundred and eighty
                     (180) days' prior written notice to Formus that it no
                     longer requires the Services hereunder; or

                  g) by providing at least thirty (30) days written notice if
                     two (2) or more of the named individuals listed in Section
                     2.4 are no longer employees of Formus.

                                       15
<PAGE>   16

11.4     COSTS INCURRED PRIOR TO TERMINATION

         Notwithstanding any termination of this Agreement, VeloCom's obligation
         to pay the Costs incurred to the date of termination shall survive the
         termination of this Agreement with respect to VeloCom's obligations and
         responsibilities hereunder incurred prior to the date of termination.

11.5     TERMINATION WITHOUT PREJUDICE TO OTHER RIGHTS

         The termination of this Agreement regardless of its cause or its nature
         shall be without prejudice to any other rights or remedies of either
         Party without liability to the other Party (except as provided in this
         Agreement) for any Loss occasioned thereby, and each Party shall remain
         responsible for its obligations existing immediately prior to the
         termination.

11.6     NO RELEASE OF LIABILITY

         The termination of this Agreement for any cause shall not release
         either Party hereto from any liability which at the time of termination
         has already accrued to the other Party hereto or which thereafter may
         accrue in respect of any act or omission prior to termination or from
         any obligation which is expressly stated herein to survive termination.

12.      ASSIGNMENT

         No Party may assign its rights and obligations under this Agreement, in
         whole or in part, except with the prior written consent of the other
         Party.

13.      WAIVER

13.1     WAIVER

                  a) Except as otherwise expressly provided in this Agreement,
                     no failure or delay by any Party in exercising any right,
                     power or privilege under this Agreement shall operate as a
                     waiver thereof, nor shall any single or partial exercise by
                     such Party of any right, power or privilege preclude any
                     further exercise thereof or the exercise of any other
                     right, power or privilege.

                  b) Except as otherwise expressly provided in this Agreement,
                     no waiver of any right hereunder or of any breach or
                     failure to perform shall be effective unless executed in
                     writing.

                  c) The waiver of any right hereunder or of any failure to
                     perform or breach hereof shall not constitute or be deemed
                     as a waiver of any other right hereunder or of any other
                     failure to perform or other breach hereof, whether of a
                     similar or dissimilar nature thereto.

                                       16
<PAGE>   17

14.      NOTICES

         Any notice or communication which shall be given under this Agreement
         shall be made in writing in the English language, and given by
         telecopier, with an original sent by courier, addressed to a Party at
         its telecopier number and address set forth below, or such other
         telecopier number and/or address for such Party as shall have been
         communicated by it to the other Party in accordance with this Section
         14. Any notice or other communication shall be deemed to have been
         received on the date of transmission but only if a confirmation of the
         receipt by the recipient of the telecopier appears correctly at the end
         of the sender's telecopy.

         If to FORMUS:

                      Formus Communications, Inc.
                      720 S. Colorado Boulevard
                      Suite 600 North
                      Denver, CO  80246
                      Telecopier No.: (303) 504-3201
                      Attention:  General Counsel

         with copies to:

                      Holme Roberts & Owen LLP
                      1700 Lincoln, Suite 4200
                      Denver, CO 80203
                      Telecopier No.: (303) 866-0200
                      Attention: W. Dean Salter, Esq.

         If to VELOCOM:

                      VeloCom Inc.
                      6400 South Fiddlers Green Circle
                      Suite 710
                      Englewood, CO  80111
                      Telecopier No.: (303) 874-1125
                      Attention:  Vice President, Strategic and Legal Affairs

15.      GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of
the State of Colorado without giving effect to its rules regarding conflict of
law.

                                       17
<PAGE>   18

16.      DISPUTE RESOLUTION

16.1     PROCEDURE

         In the event of a dispute between VeloCom and Formus arising under or
         in connection with this Agreement, including a dispute over whether
         there has been a material breach to this Agreement, the following shall
         apply:

                  a) They shall use their good faith efforts to settle such
                     dispute. To this end, each Party may notify the other Party
                     in writing of its desire to initiate the procedure
                     contemplated by this Section 16, whereupon the Parties
                     shall forthwith convene to attempt to resolve such disputes
                     through amicable and good faith discussions. Disputes which
                     the Parties are unable to resolve through such discussions
                     within thirty (30) days following receipt of the notice
                     referred to in this Section 16.1(a), shall upon the request
                     of either Party, be submitted to a panel consisting of
                     designees from the chief executive officers of VeloCom and
                     Formus. The designees shall consult and negotiate with each
                     other in good faith in an effort to reach a just and
                     equitable solution.

                  b) If the designees do not reach a solution within a period of
                     thirty (30) days following the beginning of their
                     consultations and negotiations, any Party may treat the
                     same as an arbitrable dispute by giving notice to the other
                     Party, in which case the dispute shall be submitted to a
                     final and binding arbitration under the Rules of
                     Conciliation and Arbitration of the International Chamber
                     of Commerce excluding any such rules relating to the
                     posting of security for costs (the "RULES").

16.2     ARBITRATION

                  a) Nature of the Dispute. Any dispute between the parties to
                     this Agreement arising out of or relating to this
                     Agreement, including, without limitation, the
                     interpretation of any provision of this Agreement or the
                     breach, termination or invalidity of this Agreement (a
                     "Dispute") shall be settled exclusively and finally by
                     arbitration. It is specifically understood and agreed that
                     any Dispute may be submitted to arbitration irrespective of
                     the magnitude thereof, the amount in controversy or whether
                     such Dispute would otherwise be considered justifiable or
                     ripe for resolution by a court.

                  b) Rules of Arbitration. The arbitration shall be conducted in
                     accordance with the Rules of Arbitration of the
                     International Chamber of Commerce ("ICC") as in effect on
                     the date of this Agreement (the "ICC Rules"), except to the
                     extent that the ICC Rules conflict with the provisions of
                     this Section 16.2, in which event the provisions of this
                     Section 16.2 shall control.

                                       18
<PAGE>   19

                  c) Arbitration Procedure. The arbitral tribunal shall consist
                     of three (3) arbitrators, each of whom shall be bilingual
                     in English and Spanish but each of whom shall have English
                     as their first language. The parties to this Agreement
                     agree that the choice of arbitrators shall be as follows:

                     i)  If there are only two parties to a Dispute, one (1)
                         arbitrator shall be appointed by each party and the
                         third shall be selected by the two party-appointed
                         arbitrators or, failing agreement, by the ICC, in
                         accordance with the ICC Rules.

                     ii) If there are more than two parties to a Dispute, then
                         the three (3) arbitrators shall be appointed by the
                         parties to the Dispute in accordance with the ICC Rules
                         established for the appointment of a sole arbitrator.
                         If the parties are not able to agree on all three
                         arbitrators then the ICC shall appoint the remaining
                         one, two or three arbitrators.

                  d) Location; Language. The arbitration shall be conducted in
                     Denver, Colorado and shall be conducted in English.

                  e) Consolidation. In order to facilitate the comprehensive
                     resolution of related disputes, and upon request by any
                     party to the arbitration proceeding, the arbitration panel
                     may at any time before the first oral hearing of evidence
                     consolidate the arbitration proceeding with any other
                     arbitration proceeding between any of the parties to this
                     Agreement. The arbitrators shall not determine to
                     consolidate such arbitration unless they determine that (i)
                     there are issues of fact or law common to the two
                     proceedings so that a consolidated proceeding would be more
                     efficient than separate proceedings and (ii) no party to
                     this Agreement would be prejudiced as a result of such
                     consolidation through undue delay or otherwise. In the case
                     of a consolidated proceeding involving more than two
                     parties to this Agreement, the arbitrators shall be
                     selected in accordance with Section 16.2(c)(ii).

                  f) Binding Decision and Award. Any decision or award of the
                     arbitral tribunal shall be final and binding upon the
                     parties to the arbitration proceeding. The parties to this
                     Agreement hereby waive to the extent permitted by law any
                     rights to appeal or to review of such award by any court or
                     tribunal. The parties to this Agreement agree that any
                     party to this Agreement may need to obtain interim
                     injunctive relief from a court. Therefore, a request for
                     interim injunctive relief by a party to a court, whether
                     before, during or after the arbitration proceedings have
                     been initiated in accordance with the ICC Rules,

                                       19
<PAGE>   20

                     shall not be deemed incompatible with, or a waiver of, any
                     provisions of this section. In addition to the authority
                     conferred on the arbitration tribunal by the ICC Rules, the
                     arbitration tribunal shall have the authority to make such
                     orders for interim relief, including injunctive relief, as
                     it may be deem just and equitable. The parties to this
                     Agreement agree that the arbitral award may be enforced
                     against the parties to the arbitration proceeding or their
                     assets wherever they may be found and that a judgment upon
                     the arbitral award may be entered in any court having
                     jurisdiction thereof.

                  g) Miscellaneous. At any oral hearing of evidence in
                     connection with the arbitration, each party thereto or its
                     legal counsel shall have the right to examine its witnesses
                     and to cross-examine the witnesses of an opposing party. No
                     evidence of any witness shall be presented in written form
                     unless the opposing party or parties shall have the
                     opportunity to cross-examine such witness, except as the
                     parties to the Dispute otherwise agree in writing or except
                     under extraordinary circumstances where the arbitrators
                     determine that the interests of justice require a different
                     procedure. Without in any way limiting the foregoing and
                     notwithstanding anything herein to the contrary, the
                     parties to this Agreement may, upon the prior written
                     consent of all parties to a Dispute, submit any Dispute to
                     an expert acceptable to all such parties for consideration
                     and advice. Each party to this Agreement agrees, in the
                     event such submission is made, to reasonably consider the
                     advice of such expert in connection with such Dispute.

                  h) Costs. The fees and expenses of the arbitrators and the
                     arbitration proceeding shall be split by the parties to the
                     arbitration. Each party shall bear its own costs and
                     expenses in connection with any arbitration proceeding,
                     with the exception of fees and costs associated with the
                     use of a translator, to the extent necessary, which shall
                     be borne equally amongst the parties.

17.      ENTIRE AGREEMENT: AMENDMENTS

This Agreement (together with the Annexes and the Schedules hereto) contain the
entire agreement between the Parties with respect to the subject matter hereof
and supersedes any prior understandings, agreements or representations by or
between the Parties, whether written or oral. No amendment hereto shall be
effective or binding on any of the Parties unless reduced to writing with
specific reference to this Agreement, and executed by the respective duly
authorized representatives of each of such Parties.

                                       20
<PAGE>   21

18.      SEVERABILITY

The invalidity or unenforceability of any provision, in whole or in part, of
this Agreement shall not in any way affect the validity or enforceability of any
other parts or provisions thereof, provided, however, that the Parties hereto
shall use their reasonable efforts to achieve the purpose of the invalid or
unenforceable provision or part thereof by a new valid and enforceable
stipulation.

19.      RELATIONSHIP OF THE PARTIES

No Party has the power or authority to legally bind the other Party. Nothing
herein shall be construed as authorizing any Party to act as an agent or
representative of the other Parties and nothing herein shall be taken to
constitute or create a partnership, an agency or a joint venture among any of
the Parties.

20.      RIGHTS AND REMEDIES

All rights and remedies provided for in this Agreement are in addition to, and
not exclusive of, any other rights or remedies otherwise available at law or in
equity.

21.      COUNTERPARTS; FACSIMILE

This Agreement may be executed in one or more counterparts, each of which when
so executed shall be deemed to be an original, but all of which taken together
shall constitute one and the same complete and executed agreement. This
Agreement may be executed and delivered by facsimile.

22.      FURTHER ASSURANCES

Each of the Parties hereto shall cooperate with the other and execute and
deliver to the other such instruments and documents and take such other actions
as may reasonably be requested from time to time in order to carry out, evidence
and confirm their respective rights and the intended purpose of this Agreement.

23.      EXPENSES

Each Party shall bear its own costs and expenses incurred in connection with the
negotiation, preparation and execution of this Agreement.

24.      THIRD-PARTY BENEFICIARIES

This Agreement is intended to be solely for the benefit of the Parties hereto
and is not intended to confer any benefits upon, or create any rights in favor
of, any Person other than the Parties hereto and Persons referred to in Section
8.2.

                                       21
<PAGE>   22

25.      NON-SOLICITATION

For a period of six (6) months following the termination of this Agreement,
VeloCom shall not directly induce or attempt to induce any person who is a then
current employee of Formus or any of its affiliates to (i) terminate such
employment or (ii) interfere with the business of Formus or its affiliates.

IN WITNESS WHEREOF, the Parties have executed and delivered this Agreement on
the day and year set forth above.

FORMUS COMMUNICATIONS, INC.                    VELOCOM INC.

BY:                                            BY:
   ----------------------------------             -----------------------------
NAME:                                          NAME:
TITLE:                                         TITLE:

                                       22
<PAGE>   23

                                  SCHEDULE "A"

--------------------------------------------------------------------------------
                              REQUEST FOR SERVICES

================================================================================

1.  DESCRIPTION OF EXPERTISE REQUIRED AND APPROXIMATE NUMBER OF CONSULTANTS
    REQUESTED

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

2.  EXPECTED DURATION

--------------------------------------------------------------------------------

3.  DATE OF COMMENCEMENT

--------------------------------------------------------------------------------

4.  LOCATION

--------------------------------------------------------------------------------

5.  CONTACT PERSON AT VELOCOM INC.

    Name:
                        ------------------------------------

    Address:
                        ------------------------------------

                        ------------------------------------

    Telephone:
                        ------------------------------------

    Fax:
                        ------------------------------------

----------------------------------------------------
    AUTHORIZED VELOCOM INC. SIGNATORY

DATE:
     -----------------------------------

--------------------------------------------------------------------------------

                                       23
<PAGE>   24

                                  SCHEDULE "B"

The documented Costs to be agreed to in an RFS Order shall be:

         - Agreed upon Daily Rate which is based on Consultant's actual salary
           and actual benefits (which shall not include any overhead costs);

         - Lodging expenses in accordance with VeloCom's travel and expense
           policy; and

         - Travel expenses in accordance with VeloCom's travel and expense
           policy.

                                       24
<PAGE>   25

                                  SCHEDULE "C"

--------------------------------------------------------------------------------

                                    RFS ORDER

================================================================================

1.  NAME OF CONSULTANT

-------------------------------------------------------------

2.  DAILY RATE AND EXPENSE REIMBURSEMENT POLICY

-------------------------------------------------------------

-------------------------------------------------------------

-------------------------------------------------------------

3.  DATE OF COMMENCEMENT OF SERVICES

-------------------------------------------------------------

4.  DURATION OF SERVICES

-------------------------------------------------------------

5.  LOCATION(S)

-------------------------------------------------------------

6.  OTHER TERMS AND CONDITIONS OF RFS ORDER

-------------------------------------------------------------

-----------------------------------------
AUTHORIZED VELOCOM INC. SIGNATORY

DATE:
     --------------------------------------------------------

----------------------------------------

DATE:
     --------------------------------------------------------

--------------------------------------------------------------------------------

                                       25
<PAGE>   26

                                     ANNEX I
                                    SERVICES

NETWORK PLAN

1.   Network Planning and Design:

o    Identification of network evolution plans (multimedia, broadband services,
     etc.);

o    Review of long-term network architecture;

o    Review of on-going requirements for switch, access, transport;

o    Analysis of evolution of operations support systems;

o    Assistance with request for quotations for new network requirements
     (multimedia, broadband services, etc.)

o    Analysis of supplier responses;

o    Input in negotiation of supplier contracts;

o    Review of network design;

o    Release of equipment orders;

o    Analysis of overall network and systems survivability; and

o    Review of emergency procedures (network & systems).

2.   Radio Frequency Plan:

o    Review and recommendation of spectrum requirements;

o    Spectrum management; and

o    Review of potential cellsite locations.

3.   Switch Sites:

o    Finalization of specific switch site leases;

o    Negotiation of lease arrangements;

o    Development of site modification plans;

o    Solicitation of bids for modifications; and

o    Monitoring of site modifications.

4.   Transport:

o    Identification of multimedia and broadband service needs;

o    Identification of transport route plans for cable/fiber/microwave
     facilities; and

o    Review of right-of-way alternative.

5.   Network Acceptance Process:

o    Review of acceptance process; and

o    Assistance with implementation of acceptance procedures.

6.   Project Management:

o    Assistance with coordination of training program.

                                       26
<PAGE>   27

7.   Data:

o    Assistance in ISP strategies and content development;

o    Assistance with IP LAN/WAN connectivity; and

o    Assistance in development and launch of VPNs.

8.   Operations:

o    Assistance in reviewing and designing maintenance procedures and programs;

o    Consultation of installation processes and procedures; and

o    Transfer and consultation with business rules and processes.

INFORMATION TECHNOLOGY

o    Evaluation of long term requirements to incorporate multimedia and
     broadband service;

o    Evaluation of corporate management information systems plan;

o    Evaluation of business support systems;

o    Evaluation of billing application;

o    Evaluation of customer care application;

o    Evaluation of network management systems;

o    Evaluation of request for quotations; and

o    Review of installation & acceptance.

                                       27

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