Document:

ex4-12.htm

    
      Exhibit
4.12

       

      ClickSoftware
Technologies Ltd.

      11
Ben Gurion Street

      Givat
Shmuel 54017 Israel

      

      July
9, 2007

      To

      ______________

      ______________

      ______________

      

      

      Letter of
Exemption, Indemnification and Insurance

      (the
“Letter” or the “Indemnification
Letter”)

      

      

      
        	
                1.

                 

              	
                Exemption from
      Liability

                 

              
	 
    	
                We,
      Clicksoftware Technologies Ltd. (the "Company"), hereby exempt
      you from all liabilities to the Company and from any damage which has been
      caused or that may be caused by you to the Company as a result of a breach
      of your duty of care towards the Company, while acting in good faith,
      subject to any limitations of applicable law, including those set forth
      Sections 258 – 263 of the Companies Law, 1999 (the “Companies Law”), which
      inter alia,
      prohibit exemption from a breach of your duty of care in the case of a
      dividend distribution.

                 

              
	 
    	
                This
      exemption will not apply to counter claims filed against you by the
      Company in a lawsuit instigated by you, nor will it apply to liabilities
      arising from the acts or omissions enumerated in section 10
      below.

                 

              
	
                2.

                 

              	
                Indemnification

                 

              
	 
    	
                2.1.

                 

              	
                We
      hereby undertake to indemnify you for any liability or expense, as
      detailed below, imposed upon you for acts or omissions that you have made
      or may make in the future, by virtue of your service as a director or
      officer of the Company, or as a director or officer on behalf of the
      Company in a company controlled by the Company or in which the Company has
      an interest (such companies being referred to herein as the “Subsidiaries”), as
      follows:

                 

              
	 
    	 
    	
                2.1.1.

                 

              	
                financial
      liability that you incur or is imposed on you in favor of another person
      in accordance with a judgment, including a judgment given in a settlement
      or a judgment of an arbitrator approved by the Court, provided that such
      liability pertains to one or more of the events set out in the Schedule
      hereto (the “Schedule”);

                 

              
	 
    	 
    	
                2.1.2.

                 

              	
                reasonable
      litigation expenses, including legal fees that you incur or for which you
      are ordered to pay by a court within the framework of proceedings filed
      against you by or on behalf of the Company or by a third party, or in a
      criminal proceeding in which you are acquitted, or in
  

              

      

       

      
        
          
          

        

        
          
          

          
            

          

        

        
          
          

        

      

       

      
        	 	 	 	
                a
      criminal proceeding in which you are convicted of a felony but which does
      not require a finding of criminal intent; and

                
                

              
	 
    	 
    	
                2.1.3.

                 

              	
                reasonable
      litigation expenses, including legal fees that you incur due to an
      investigation or proceeding conducted against you by an authority
      authorized to conduct such investigation or proceeding and which ends
      without the filing of an indictment against you and without your being
      subject to a financial obligation as a substitute for a criminal
      proceeding, or that ends without the filing of an indictment against you
      but with the imposition of financial obligation as a substitute for a
      criminal proceeding relating to an offense which does not require criminal
      intent, within the meaning of the relevant terms, and in accordance with,
      Section 260 to the Companies Law.

                 

              
	 
    	
                2.2.

                 

              	
                The
      maximum indemnification amount that the Company may pay to all of its
      directors and officers in the aggregate pursuant to all the letters of
      indemnification issued and that may be issued by the Company shall be US$
      20 million (the “Maximum
      Indemnification Amount”).

                 

              
	 
    	
                2.3.

                 

              	
                If,
      and to the extent that, the total of all indemnification amounts which the
      Company is called upon to pay to directors and officers exceeds the
      Maximum Indemnification Amount, the Maximum Indemnification Amount shall
      be divided among the directors and officers entitled to indemnification in
      a manner whereby the amount of indemnification paid to each of the
      directors and officers will be calculated according to the ratio between
      the amount of the indemnifiable liability of such directors and officers
      and the aggregate amount of indemnifiable liability of all directors and
      officers, in respect of such event or events.

                 

              
	 
    	
                2.4.

                 

              	
                The
      provisions of Section 2.2 above to the contrary notwithstanding, no
      payment hereunder shall be made to you in connection with an indemnifiable
      event for which payment is actually paid to you or on your behalf under a
      valid and collectible insurance policy or under a valid and enforceable
      indemnity clause or agreement, to the extent of the amount of such
      payment.

                 

              
	 
    	
                2.5.

                 

              	
                As
      part of the aforementioned undertaking, the Company will make available to
      you any security or guarantee that you may be required to post in
      accordance with an interim decision given by a court or an arbitrator,
      including for the purpose of substituting liens imposed on your
      assets.

                 

              
	 
    	
                2.6.

                 

              	
                The
      Company will be entitled to any amount collected from a third party,
      including any payments made under an insurance policy, in connection with
      liabilities indemnified hereunder.  You shall execute all papers
      required and shall do everything that may be necessary to secure the
      Company’s rights of subrogation, including the execution of such documents
      necessary to enable the Company effectively to bring suit to enforce such
      rights.

                 

              

      

       

      
        
          
          

        

        
          2

          
            

          

        

        
          
          

        

      

       

      
        	 
    	
                2.7.

                 

              	
                Upon
      the occurrence of an event that by its virtue you are likely to be
      entitled to indemnification in accordance with this Section 2, the Company
      shall place at your disposal, from time to time, the funds required to
      cover the expenditures and payments that are connected to handling the
      legal proceeding, in a manner that you shall not be required to pay for,
      or personally finance the legal expenses, subject to the conditions and
      instructions in this Indemnification Letter.

                 

              
	 
    	
                2.8.

                 

              	
                In
      order to avoid any doubt, upon the occurrence of an event that may entitle
      you to indemnification, you shall be entitled to appoint an advocate of
      your choice, with the exception of an advocate whom the Company deems
      unacceptable for reasonable cause, provided that you shall immediately
      inform the Company of the identity of the advocate, when it becomes
      necessary to appoint such advocate. In the event you do not inform the
      Company regarding your choice of advocate in compliance with the above
      mentioned, the Company shall have discretion to appoint an advocate on
      your behalf.

                 

              
	
                3.

                 

              	
                Limitations on
      Obligation to Indemnify

                 

              
	 
    	
                The
      obligation to indemnify in accordance with this Letter is subject to the
      following:

                 

              
	 
    	
                3.1.

                 

              	
                You
      shall inform the Company of every legal proceeding that shall be brought
      against you in connection with any event that may entitle you to
      indemnification, and of every warning made to you in writing, pertaining
      to legal proceedings that may be commenced against you, and this shall be
      done in a timely manner, immediately after you shall first be aware of
      such, and you shall provide the Company or to whom the Company shall
      instruct you to, all documents in connection with such
      proceedings.

                 

              
	 
    	
                3.2.

                 

              	
                Notwithstanding
      Section 2.8 above, the Company is entitled to take upon itself the care of
      your defense in the legal proceeding and/or to give the above care to any
      prominent advocate that the Company shall select for this purpose (except
      an advocate that shall not be reasonably acceptable to you) subject to the
      fulfillment of all of the following conditions:  (a) The Company
      shall inform the holder of this Indemnification Letter, within 45 days
      from the time of receiving the notice as said in Section 3.1 above (or
      within a shorter period of time – if the matter requires filing a
      statement of defense or a response to a proceeding), that it shall
      indemnify the holder of the Indemnification Letter according to this
      Letter; and  (b) The legal proceeding against the holder of the
      Indemnification Letter shall solely entail a claim for monetary
      damages.  The Company and/or the aforementioned advocate shall
      be entitled to act with their exclusive discretion and to bring the
      proceeding to a close.  The appointed advocate shall act and
      shall owe its duty of loyalty to the Company and to you.  In the
      event that a conflict of interest shall arise between you and the Company,
      you shall inform the Company of such conflict, you shall be entitled to
      appoint an advocate on your behalf, and the provisions of this
      Indemnification Letter shall apply to expenses you may incur as a result
      of such appointment.  In the event that the Company decides to
      settle a monetary obligation or to decide a monetary obligation by
      arbitration, or 

              

      

       

      
        
          
          

        

        
          3

          
            

          

        

        
          
          

        

      

       

      
        	 	 	
                by
      mediation or by settlement, the Company shall be entitled to do so long as
      the lawsuit or the threat of a lawsuit against you shall be fully
      withdrawn. Following the request of the Company, you shall sign any
      document that shall empower the Company and/or an advocate as mentioned
      above, to act on your name with regard to your defense in the
      above-mentioned proceedings and to represent you in all matters pertaining
      to these proceedings, as set forth above.

                
                

              
	 
    	
                3.3.

                 

              	
                You
      shall cooperate with the Company and/or with any advocates as set forth
      above in every reasonable manner that shall be required from you by any of
      them in connection with the handling of such legal proceedings, all in
      accordance with Section 3.2 above. You shall not bear any additional legal
      expenses due to such cooperation.

                 

              
	 
    	
                3.4.

                 

              	
                Subject
      to the provisions of this Indemnification Letter, whether or not the
      Company shall act in accordance with section 3.2 above, the Company shall
      cover litigation expenses in a manner that you shall not be required to
      pay or finance such litigation expenses yourself.

                 

              
	 
    	
                3.5.

                 

              	
                Your
      indemnification in connection with the legal proceeding of any actions
      against you, as set forth in this Letter, will not be enforceable in
      connection with amounts that you shall be required to pay as a result of a
      settlement or arbitration, unless the Company agrees, in advance and in
      writing, to the settlement, or to the arbitration award.

                 

              
	 
    	
                3.6.

                 

              	
                The
      Company shall not be required to pay, pursuant to this Letter, monies that
      were actually paid in connection with an indemnifiable event to you, or on
      your behalf, from proceeds of an insurance policy or from proceeds of an
      obligation to any indemnification that was made by any other person other
      than the Company, to the extent of the amount of such payment or
      proceeds.

                 

              
	 
    	
                3.7.

                 

              	
                In
      addition, in the event of the indemnification hereunder is being paid in
      respect of your serving as an director or officer in any Subsidiary, such
      indemnification will only be paid after all your rights to insurance and
      indemnification from such Subsidiary will have been exhausted, if and to
      the extent they exist.  In order to avoid any doubt, it shall be
      clarified that the indemnification amount pursuant to this Letter shall be
      independent of (and in addition to) the amount that shall be paid (if
      paid) pursuant to an insurance policy procured by any Subsidiary and/or
      any other indemnification made by any Subsidiary.

                 

              
	 
    	
                3.8.

                 

              	
                Upon
      your request to an execution of a payment in connection with any event
      pursuant to this Letter, the Company shall take all necessary steps
      according to any applicable law to pay such payment and will do all that
      is required to obtain any approval that is required. If any approval is
      required for the above payment and that payment shall not be approved for
      any reason, such payment, or any part of it, that will not be approved, as
      said above, shall be subject to the approval of a court and the Company
      shall take all necessary steps to obtain the court’s
approval.

                 

              

      

       

      
        
          
          

        

        
          4

          
            

          

        

        
          
          

        

      

       

      
        	
                4.

                 

              	
                The
      obligations of the Company according to this Letter shall remain valid
      even if you have ceased to serve as a director or officer of the Company,
      provided that acts or omissions for which you are given a commitment of
      indemnification were performed or shall be performed during your service
      as a director or officer of the Company.

                 

              
	
                5.

                 

              	
                In
      the event the Company pays to you, or in your place, any amount pertaining
      to this Letter in connection with a legal proceeding as stated above, and
      afterwards it shall be determined that you are not entitled to any
      indemnification from the Company for any reason whatsoever, the sums paid
      by the Company shall be considered a loan that was granted to you by the
      Company, and shall be linked to the Consumer Price Index and accrue
      interest in accordance with the Income Tax Regulations (Determination of
      the interest rate), 1985, as amended from time to time. You will be
      required to repay these sums to the Company when requested to do so in
      writing by the Company and in accordance with a payment schedule that the
      Company shall determine.

                 

              
	
                6.

                 

              	
                The
      terms contained in this Letter will be construed in accordance with the
      Companies Law, and in the absence of any definition in the Companies Law,
      pursuant to the Securities Law, 5728-1968.

                 

              
	
                7.

                 

              	
                The
      obligations of the Company according to this Indemnification Letter shall
      be interpreted broadly and in a manner that shall facilitate its
      execution, to the extent permitted by law, and for the purposes for which
      it was intended.  In the event of a conflict between any
      provision of this Letter and any provision of the law, said provision of
      the law shall supersede the specific provision in this Letter, but shall
      not limit or diminish the validity of the remaining provisions of this
      Letter.

                 

              
	
                8.

                 

              	
                The
      indemnification under this Letter will enter into effect upon your signing
      a copy of the same in the appropriate place, and the delivery of such
      signed copy to the Company.  This Letter shall supersede and
      replace any and all prior indemnification undertakings made to you by the
      Company.

                 

              
	
                9.

                 

              	
                The
      Company may, at its sole discretion and at any time, revoke its
      undertaking to indemnify you hereunder, or reduce the Maximum
      Indemnification Amount, or limit the events to which it applies, either in
      regard to all the directors and officers or to some of them, but only to
      the extent it relates to events that will apply after the date of such
      change, provided that prior notice has been given to the director or
      officer of the Company’s intention to do so, in writing at least 60 days
      before the date on which such decision will enter into effect. For the
      avoidance of any doubt, it is hereby clarified that any such decision will
      not have retroactive effect of any kind whatsoever and the Indemnification
      Letter, prior to such change or revocation, as the case may be, will
      continue to apply and be in full force and effect for all purposes in
      relation to any event that has preceded such change or revocation, even if
      the proceeding in respect thereof has been filed against the director or
      officer after the change or revocation of the Indemnification Letter. In
      all other cases, this Indemnification Letter may not be changed, unless
      the Company and yourself have signed it

                 

              
	
                10.

                 

              	
                You
      will not be indemnified for any of the following:

                 

              

      

       

      
        
          
          

        

        
          5

          
            

          

        

        
          
          

        

      

       

      
        	 
    	
                10.1.

                 

              	
                a
      breach of your duty of loyalty, except for a breach of your duty of
      loyalty while acting in good faith and having reasonable grounds to assume
      that such act or omission would be in the best interests of the
      Company;

                 

              
	 
    	
                10.2.

                 

              	
                A willful breach of the
      duty of care or reckless disregard for the circumstances or to the
      consequences of a breach of the duty of care towards the Company, unless
      committed through negligence only;

                 

              
	 
    	
                10.3.

                 

              	
                An
      act or omissions done with intent to make unlawful personal profit;
      or

                 

              
	 
    	
                10.4.

                 

              	
                A
      fine or forfeit imposed upon you.

                 

              
	
                11.

                 

              	
                The
      Company shall at all times maintain liability insurance applicable to
      directors and officers, with a reputable insurer in an amount and
      on terms which are customary for a company comparable to the Company, but
      in an amount of not less than US$ 10,000,000 (ten million US Dollars), and
      you shall be covered by such
      policy during the term of and following your service as an officer
      or director of the Company.
      In addition, in the event of the acquisition of the Company by a
      third party or in the event of the cessation of the activities of the
      Company, the Company shall procure and maintain a “run-off” policy, which
      will extend directors and officers insurance coverage to you for a
      reasonable period after the date of such acquisition or the cessation of
      the activities of the Company.

                 

              
	
                12.

                 

              	
                This
      Letter does not constitute a contract for the benefit of any third party
      and is not assignable. For the avoidance of any doubt, in the event of
      death, this Letter will apply to you and your estate.

                 

              
	
                13.

                 

              	
                No
      waiver, delay, forbearance to act or extension granted by the Company or
      by you will be construed in any circumstances as a waiver of the rights
      hereunder or by law, and will not prevent any such party from taking all
      legal and other steps as will be required in order to enforce such
      rights.

                 

              
	
                14.

                 

              	
                The
      foregoing does not derogate from the Company’s right to indemnify you
      retroactively in accordance with the articles of association of the
      Company and subject to any applicable law.

                 

              
	
                15.

                 

              	
                The
      law of the State of Israel shall govern this Letter and all issues related
      thereto, without giving effect to any conflicts of law
      principles.

                 

              

      

       

       

      
        
          
          

        

        
          6

          
            

          

        

        
          
          

        

      

       

      In
witness whereof, the Company hereby executes this Indemnification Letter by its
authorized signatories.

       

      

       

      CLICKSOFTWARE
TECHNOLOGIES  LTD.

       

      

       

      
        By:__________________________

        
          Name:

          
            Title:

          

        

      

       

       

      

       

      I
hereby confirm receiving this Letter and consent to all its terms.

       

      ____________

       

      [Officer/Director]

       

      

       

      Date:
____________

       

       

      
        
          
          

        

        
          7

          
            

          

        

        
          
          

        

      

       

      SCHEDULE

       

      

       

      Subject
to any provision of the law, the events are as follows:

       

      
        	
                1.

                 

              	
                Any
      issuance of securities, including without limitation, a public offering
      pursuant to a prospectus, a private offering, the issuance of bonus shares
      or any offer of securities in any other manner;

                 

              
	
                2.

                 

              	
                Conducting
      tender offers and anything related thereto;

                 

              
	
                3.

                 

              	
                A
      "Transaction" within the meaning of Section 1 of the Companies Law1, including without limitation
      negotiations for entering into a transaction, the transfer, sale or
      purchase or charge of assets or liabilities, including securities, or the
      grant or receipt of a right to any of the foregoing, receiving credit and
      the grant of collateral and any act directly or indirectly involved in
      such "Transaction";

                 

              
	
                4.

                 

              	
                Report
      or notice filed in accordance with any applicable law, including the
      Companies Law and/or the Israeli Securities Law of 1968, and/or the
      Securities Exchange Act of 1933 and/or the Securities Exchange Act of 1934
      including regulations promulgated under any of these laws, or in
      accordance with rules or instructions prevailing on an Israeli stock
      exchange or on a Nasdaq stock market on which the Company's securities are
      traded from time to time and/or the Tel Aviv Stock Exchange and/or a stock
      exchange outside of Israel, or any law of another country regulating
      similar matters and/or the omission to act accordingly;

                 

              
	
                5.

                 

              	
                Any
      resolution with respect to distribution, as defined in the Companies
      Law;

                 

              
	
                6.

                 

              	
                Amendment
      to the Company’s structure or its reorganization or any resolution with
      respect to such matters, including without limitation, a merger, split,
      change in the Company’s capital structure, incorporation of subsidiaries,
      dissolution or sale thereof, issuance or distribution;

                 

              
	
                7.

                 

              	
                Taking
      part in tenders;

                 

              
	
                8.

                 

              	
                The
      making of any statement, including a bona fide statement or opinion made
      by an officer or director of the Company in such capacity, including
      during meetings of the Board of Directors or any committee
      thereof;

                 

              
	
                9.

                 

              	
                An
      act in contradiction to the articles or memorandum of association of the
      Company;

                 

              
	
                10.

                 

              	
                Any
      action or decision in relation to employer-employee or consultant
      relations, including the negotiation for, signing and performance of
      employment or consultancy agreements, other employees’ benefits (including
      allocation of securities to employees) and harassment suits;

                 

              

      

      __________________________

      
        	1	Article 1 of the
      Companies Law defines “Transaction” as a contract or engagement or a
      unilateral decision of the company regarding a grant of a right or another
      benefit.”

      

       

      
        
          
          

        

        
          
          

          
            

          

        

        
          
          

        

      

       

      
        	
                11.

                 

              	
                Any
      action or decision in relation to work safety and/or working
      conditions;

                 

              
	
                12.

                 

              	
                Negotiation
      for, signing and performance of an insurance policy;

                 

              
	
                13.

                 

              	
                Formulating
      working programs, including pricing, marketing, distribution, directives
      to employees, customers and suppliers and collaborations with
      competitors;

                 

              
	
                14.

                 

              	
                Decisions
      and/or acts pertaining to the environment, including dangerous
      substances;

                 

              
	
                15.

                 

              	
                Decisions
      and/or acts pertaining to the Consumer Protection Law, 5741-1981, and/or
      orders and/or Regulations thereunder;

                 

              
	
                16.

                 

              	
                Negotiating,
      making and performing of contracts of any kind and type with suppliers,
      customers, distributors, agents, franchisees and the like of the products
      that are marketed and/or sold by, or by those serving, the
      Company;

                 

              
	
                17.

                 

              	
                Negotiating,
      the making and performing agreements with manpower contractors, service
      contractors, building contractors, renovations contractors,
      etc;

                 

              
	
                18.

              	
                Reporting
      and/or filing of applications to the state authorities and other
      authorities;

              
	 
    	 
    
	
                19.

              	
                The
      borrowing or other receipt of funds or other financing transaction or
      arrangement of the Company, or any such proposed
action;

              
	 
    	 
    
	
                20.

              	
                A
      merger, sale, acquisition or other business combination or similar
      transaction of the Company or affiliates;

              
	 
    	 
    
	
                21.

              	
                Any
      action with respect to the intellectual property of the Company or of any
      other person, and its protection;

              
	 
    	 
    
	
                22.

              	
                Any
      action related to an obligation of the Company to obtain regulatory or
      other governmental licenses, permits or authorizations in any
      jurisdiction;

              
	 
    	 
    
	
                23.

              	
                Approval
      of corporate actions, including the approval of the acts of the Company’s
      management, their guidance and their supervision; and

              
	 
    	 
    
	
                24.

                 

              	
                Any
      of the foregoing events relating to the capacity of such officer or
      director as an officer or director of a corporation controlled (directly
      or indirectly) by the Company or otherwise affiliated
      therewith.

                 

              

      

      *
* *

       

      
 

       9ex4-19.htm

    Exhibit
4.19

     

    SUMMARY OF MATERIAL
TERMS OF THE LEASE AGREEMENT FOR

    PREMISES IN PETACH
TIKVA, ISRAEL

    

    
      	
              ·  

            	
              The leased premises are at
      Building 6, Park Azorim, Petach Tikva,
  Israel.

            

    

    

    
      	
              ·  

            	
              The initial lease agreement was
      entered into on effective May 30, 2007 by and among
      ClickSoftware  Technologies Ltd. and Azori M.L.L. Industries
      Ltd., as lessors.

            

    

    

    
      	
              ·  

            	
              The commencement date of the lease
      is on or about January 22, 2009, and the lease expires on or about January
      21, 2014. ClickSoftware has the option to extend the term of the lease by
      one period of three years and an additional period of two
      years.

            

    

    

    
      	
              ·  

            	
              The total area to be leased by
      ClickSoftware is about 3,000 square
    meters.

            

    

    

    
      	
              ·  

            	
              The average price per square meter
      per month is to be approximately 63 New Israeli Shekels (“NIS”), and is
      linked to the Israeli consumer price
  index.

            

    

    

    
      	
              ·  

            	
              The company also is to lease
      100 parking spaces
      for NIS 357 per space per
month

            

    

    

    
      	
              ·  

            	
              The lease amounts are to be paid in quarterly installments.

            

    

    

    
      	
              ·  

            	
              There will be an additional management fee
      which is currently
      estimated at NIS
      15 per square
      meter based on a “cost-plus”
      formula.

            

    

    

    
      	
              ·  

            	
              ClickSoftware has undertaken to
      compensate and indemnify the lessor in case of any damage or expense they
      might incur as a result of the lease. ClickSoftware is required to insure
      the leased premises.

            

    

    

    
      	
              ·  

            	
              ClickSoftware is required to
      submit to the lessor a bank guarantee against its obligations pursuant to
      the lease in the amount of four months rent, management fees and parking.
      ClickSoftware is obligated to pay interest for payments not paid when
      due.

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