Document:

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                                                                    EXHIBIT 10.5

                              _____________, 2001

Pitney Bowes Office Systems, Inc.
100 Oakview Drive
Trumbull, Connecticut  06611

     Re:       Pitney Bowes Management Services, Inc./Pitney Bowes Office
               -----------------------------------------------------------
               Systems, Inc. - Reseller Agreement
               ----------------------------------

Ladies and Gentlemen:

     In connection with the spin-off of the capital stock of Pitney Bowes Office
Systems, Inc. ("Office Systems" or "you") by Pitney Bowes Inc. ("Pitney Bowes")
to its stockholders, Office Systems and Pitney Bowes Management Services, Inc.,
a wholly-owned subsidiary of Pitney Bowes ("PBMS," "we" or "us") hereby enter
into a reseller agreement to provide for the purchase of equipment by PBMS from
Office Systems (the "Reseller Agreement").  This letter agreement together with
the term sheet attached hereto as Exhibit A (the "Term Sheet") constitute the
Reseller Agreement.  The entering into and purchasing under the Reseller
Agreement by the parties herein described and the other transactions
contemplated hereby, entered into and consummated in connection therewith are
herein referred to as the "Transactions".

      The parties hereby agree to be bound by the covenants and obligations set
forth in this Reseller Agreement. No amendment or waiver of any provision of
this Reseller Agreement shall be effective unless in writing and signed by the
parties hereto and then only in the specific instance and for the specific
purpose for which given. This Reseller Agreement shall be governed by, and
construed in accordance with, the laws of the State of New York. Each of the
parties hereto waives all right to trial by jury in any action, proceeding or
counterclaim (whether based upon contract, tort or otherwise) related to or
arising out of any of the Transactions or the other transactions contemplated
hereby, or the performance by either party of the services contemplated hereby.
<PAGE>

     Please confirm that the foregoing correctly sets forth our agreement by
signing and returning to PBMS the duplicate copy of this Reseller Agreement
enclosed herewith.

                         Very truly yours,

                         PITNEY BOWES MANAGEMENT SERVICES, INC.

                         By:  _________________________________
                              Name:
                              Title:

Accepted and agreed to as of
the date first written above:

PITNEY BOWES OFFICE SYSTEMS, INC.

By:  _______________________________
     Name:
     Title:

                                       2
<PAGE>

                     PITNEY BOWES MANAGEMENT SERVICES, INC.
                           PITNEY BOWES OFFICE SYSTEMS
                               RESELLER AGREEMENT

1.   Definitions
     -----------

Equipment - Shall mean the analog, digital and digital connected copiers,
facsimile equipment, and multifunctional equipment to be supplied under this
Agreement by mutual agreement of the parties from time to time by PBOS to PBOS.

Installation and Acceptance Date - Shall mean the business day on which
Equipment is installed and operational in accordance with its published
specifications.

Installation Site - Shall mean the location at which Equipment is or will be
installed.

Monthly Charges - Shall mean the "Monthly Rental" charge and the "Cost per
Click" charge ("CPC") for Rented Equipment, and EMA charges for leased or
purchased Equipment in amounts as agreed to by the parties.

PBMS Customers - shall mean a customer of PBMS under a Facilities Management or
similar Agreement.-

Rented Equipment - Shall mean Equipment which is rented by PBMS from PBOS
hereunder, and which is not leased from a third party leasing company or
purchased by PBMS from PBOS.

2.   Equipment Ordering and Administration
     -------------------------------------

A.   Ordering: All PBMS orders ("Orders") with PBOS will be placed by the
     ---------
     Administrative Service Center (ASC) in Tampa, Florida.

     All equipment rental, lease and maintenance agreements must be documented
     on PBOS Order Agreements. All Order Agreements will be processed by the
     ASC, and no orders may be accepted from any other location. All Order
     Agreements must note a Capital Investment Proposal (CIP) number, which must
     be noted in the section reserved for Purchase Order number on the PBOS
     invoice. Order Agreements will be provided by the PBOS Sales Representative
     to the PBMS Representative. All order forms submitted to PBMS must note the
     following information:

     .    Bill To address as noted in the Billing section below

     .    Install address

     .    Customer Account Number

     .    Quantity, Description and Pricing of equipment ordered

     .    Sales Representative Name, Sales Number, and Telephone Number

     All order forms submitted by PBMS to PBOS must note the following
     information:

     .    Information noted above

     .    Tax Exempt Status

     .    Tax Exemption Number

     .    CIP Number noted in Equipment Purchase Order Number field

     .    Approval Name and Signature of Authorized PBMS employees
<PAGE>

     The list of PBMS employees authorized to approve equipment orders shall be
     agreed upon by the parties. This list will be updated as any changes occur.
     Order agreements that do not meet the above requirements may not be
     accepted by PBOS, and will be returned to PBMS for correction.

     All supply orders will be placed by the ASC with a Purchase Order (PO)
     reference. All Order Agreements and supply orders will be processed by the
     ASC, and no orders may be accepted from any other location. All supply
     orders will note a PO number, which must be noted in the section reserved
     for Purchase Order number on the PBOS invoice.

     Any orders accepted by PBOS that do not follow these requirements will not
     be binding upon PBMS.

     To facilitate future ordering, a web-based application will be developed by
     PBOS for PBMS to place all supply and equipment orders. A single point of
     contact will be dedicated by PBOS for PBMS to place orders.

B.   Billing: All invoices will be in electronic format, and will be transmitted
     to PBMS via EDI on a monthly basis for equipment rental, lease or
     maintenance invoices, and on a weekly basis for supplies and after-hours
     service invoices. The sole "Bill To" address for PBMS is:

     Pitney Bowes Management Services, Inc.
     Administrative Service Center
     5310 Cypress Center Drive
     Suite 110
     Tampa, FL  33609
     (P) (888)823-7267
     (F) (888)808-5794

     Invoices may not be sent to any other location for any reason. All
     inquiries for billing and collection, including aging statements and
     dunning letters, will be directed to the ASC at the address shown above.
     Under no circumstances will any billing communication in any form be
     directed to PBMS site locations or clients.

     Billing must follow the ordering requirements documented above. Any invoice
     submitted by PBOS to PBMS that does not follow these requirements
     (including disputed line items in electronic invoices) will not be
     considered for payment. Such election invoices or line items, where
     applicable, will be returned to PBOS within 5 business days, and paper line
     items and such consolidated paper invoices will be returned within 10
     business days, with explanations why the invoices cannot be processed for
     payment. PBOS will credit and re-bill (if necessary) any such invoices
     within 30 days. Any incorrect invoices must be deleted from PBMS' aging
     statement, and payment for the re-billed invoice will follow the terms
     described in the Payment section below.

     All standard rental billing will include the current month's base cost plus
     the prior month's service cost. PBMS will provide monthly meter reads no
     later than the 5th business day of each month via EDI to facilitate billing
     by PBOS. If PBMS does not provide meter reads within such time, PBOS will
     use an estimated meter read based on prior usage. PBOS agrees to reconcile
     estimated meter reads with actual meter reads every six (6) months by
     providing credits or invoices to PBMS for the difference. PBOS will bill
     PBMS for only the pro-rated monthly base expense for new installations and
     cancellations based on the days of the month the equipment is installed.
     Monthly Charges shall begin on the Installation and Acceptance Date unless
     otherwise agree to by the parties.
<PAGE>

C.   Payment: Payment on all line items in electronic and paper invoices and
     -------
     consolidated paper invoices not subject to a bona fide dispute will be due
     to PBOS no later than 30 days from the date of invoice receipt. Payment on
     all disputed line items in electronic and paper invoices, and consolidated
     paper invoices, will be due within 30 days of the re-bill date, unless such
     dispute by PBMS of the line item in the electronic or paper invoice, or of
     the consolidated paper invoice is shown to be incorrect by PBOS and in this
     circumstance PBMS shall pay such line item or invoice within 5 days of the
     response by PBOS. Payment will continue to be made by check, and both
     companies will move toward developing payment via Electronic Funds Transfer
     (EFT). Both companies shall move forward to develop electronic invoicing
     for the current paper invoices.

3.   Equipment Pricing
     -----------------

A.   Pricing for the Equipment shall be as agreed upon from time to time by the
     parties pursuant to this Agreement.

B.   PBOS may provide discounted pricing for cases in which PBMS is replacing
     competitive equipment with PBOS Equipment. Such pricing discounts shall be
     negotiated on a case-by-case basis.

C.   PBOS shall provide reduced rental pricing for continued after-term rental
     of Equipment, including rates for month-to-month and 1, 2 and 3 additional
     years.

D.   PBOS shall, upon request from PBMS, provide short-term rental
     pricing (i.e., 6 months or less) for Equipment.

E.   Cost per copy charges will include all maintenance, drums, parts and
     consumable supplies, excluding paper, staples and costs directly
     attributable to Excluded Causes (as defined herein).

F.   PBMS and PBOS shall meet quarterly to discuss and update prices for
     Equipment and supplies. PBMS and PBOS shall meet annually to discuss and
     update cost per copy charges with the agreement that any increases to the
     cost per copy charge shall not exceed the increase to the Consumer Price
     Index for such year.

G.   As PBOS moves into higher end equipment (i.e., copiers rated at making 100
     or more copies per minute), PBOS shall provide 3 and 5 year pricing as well
     as low and high volume plans (with ability of PBMS to switch from low to
     high or high to low on 90-day notice).

H.   Any Equipment, rental and/or EMA, as applicable, assumed by a PBMS Customer
     may be assumed at PBMS' or other negotiated rates, subject to PBOS credit
     approval.

I.   PBOS and PBMS agree to negotiate pricing in good faith on a case-by-case
     basis where the PBMS Customer is seeking lower pricing than that offered by
     PBMS.

J.   PBOS hereby waives any and all installation and removal charges for
     facsimile Equipment.

K.   At the end of the original copier rental term, PBMS may renew such rental
     at an agreed-upon rate on an annual basis. Such annual rental shall be
     subject to published increases to the PBOS maintenance charges. If PBMS
     does not renew pursuant to these terms, PBMS may continue to rent the unit
     on a month-to-month basis at the same rental and maintenance charges.

L.   At the end of the original fax machine rental term, PBMS may renew such
     rental for either one (1) or three (3) year periods at PBMS' discretion in
     accordance agreed upon pricing. PBMS shall also have the right to renew
     such rental at the then-current rental rate on a month-to-month basis.

M.   PBOS shall provide standard Starter Kits (including toner and drums,
     operating instructions, cables and other standard supplies) for fax
     machines to PBMS at no charge.

N.   PBMS shall pay for all installation or removal/relocation charges for
     copier Equipment.

4.   Warranty
     --------

A.   For each PBOS product rented, leased or purchased by PBMS, PBOS shall non-
     exclusively transfer to PBMS all warranties, remedies and indemnifications
     that it holds from the equipment manufacturer. PBOS shall non-exclusively
     transfer to PBMS all Epidemic Failure and related warranties that PBOS
     receives from its vendors. If the warranty is not transferable, PBOS will
     covenant to provide PBMS with the practical benefits of such warranty
     and/or indemnification. Any and all warranty claims by PBMS or PBMS's
     Customer shall be made to PBOS and not to the Equipment manufacturer.
     Should PBMS purchase an
<PAGE>

     EMA (as hereinafter defined) on a unit of Equipment, the coverage
     afforded under such EMA shall be in addition to any warranty provided
     herein.

B.   Any additional or conflicting warranty terms provided by PBMS to its
     Customers not previously agreed to in writing by PBOS shall be at PBMS's
     sole risk and expense.

C.   THESE WARRANTIES ARE THE ONLY WARRANTIES APPLICABLE TO THIS RESELLER
     AGREEMENT, THE EQUIPMENT AND THE SUPPLIES, AND ARE EXPRESSLY IN LIEU OF ALL
     OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
     MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER WARRANTY.
     UNLESS OTHERWISE SET FORTH IN A PBOS VENDOR WARRANTY, REPAIR OR REPLACEMENT
     OF THE EQUIPMENT OR REPLACEMENT OF SUPPLIES IS PBMS'S SOLE REMEDY. PBOS
     DOES NOT ASSUME RESPONSIBILITY FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL
     OR PUNITIVE DAMAGES INCURRED BY REASON OF THE FAILURE OF THE EQUIPMENT TO
     OPERATE AS INTENDED.

5.   Nonexclusivity
     --------------

A.   The relationship between PBMS and PBOS shall be nonexclusive.
     "Nonexclusive" means that PBMS may purchase, lease or rent copiers and
     facsimile machines, supplies, peripherals and all associated parts and
     services from any vendor it chooses. PBMS shall have no minimum volume
     purchase requirements with PBOS.

6.   Equipment Cancellation
     ----------------------

A.   PBMS shall have the ability to cancel up to twenty percent (20%) per PBMS
     Customer of the PBMS fleet population of Facsimile Equipment each year. All
     requests for cancellation shall be submitted by the ASC in Tampa, Florida
     in writing to PBOS no less than thirty (30) days prior to the requested
     Equipment removal date via facsimile or email to the address set forth
     hereinafter, provided that the Equipment unit has been installed a minimum
     of ninety (90) days and is not replaced with competitive equipment by PBMS.

B.   PBMS will remain responsible for any base and overage expenses during the
     notification period. After that period, PBMS will no longer be responsible
     for any costs associated with the equipment. Billing will cease after the
     effective cancellation date.

C.   PBMS will work with PBOS in every loss of business situation to retain PBOS
     equipment on-site by the Client or FM successor. PBMS will notify the PBOS
     National Account Manager of loss of business situations promptly after the
     Client communicates the same to PBMS.

D.   If PBOS fails to remove requested Equipment in accordance with the
     cancellation provisions above, PBOS will be liable for any removal and
     storage costs incurred by PBMS to meet a Customer's removal request. PBMS
     shall be responsible for any costs associated with removal of Equipment
     prior to the effective date.

7.   Indemnification
     ---------------

A.   PBOS shall indemnify, defend and hold harmless PBMS, its affiliates,
     directors, officers, and employees, from and against any losses, claims of
     losses, damages and expenses (including without limitation court costs and
     attorneys' fees) caused by:

          1.   Defective Equipment to the extent provided by the equipment
               manufacturers to PBOS

          2.   Defective maintenance and associated services provided by PBOS
               hereunder

          3.   any other matters pertaining to the subject matter of this
               Agreement with respect to which PBOS receives indemnification
               and/or defense from its vendors or third parties
<PAGE>

B.   Each party agrees to indemnify, defend and hold harmless the other, its
     affiliates, directors, officers, and employees, from and against any
     losses, claims of losses, damages and expenses (including without
     limitation court costs and attorneys' fees) to the extent caused by the
     negligence or willful misconduct of the indemnifying party, its directors,
     officers, or employees.

C.   The party entitled to indemnification under this Agreement (the
     "indemnified party") shall promptly notify the party required to indemnify
     (the "indemnifying party") of any indemnification claims. The indemnifying
     party shall have the right to control the defense of such claim including
     the right, with the consent of the indemnified party, to compromise or
     settle such claim. The indemnified party shall participate in such defense
     if requested by the indemnifying party and shall be reimbursed for the
     expenses incurred as a result of such participation.

D.   PBOS will, at its sole expense, indemnify, defend, and hold harmless PBMS,
     its parent, directors, officers and employees from and against all
     liability as a result of a claim or action asserted by any third party
     based upon PBMS's or PBMS's Customers' use and/or possession of the
     Equipment infringing any U.S. patent, copyright, trade secret, trademark or
     other intellectual property right or interest of any third party
     ("Infringement"), and PBOS will pay damages, costs, expenses, settlement
     amounts and judgments finally awarded against PBMS or PBMS's Customers and
     relating thereto (including court costs and attorneys' fees). PBMS agrees
     to promptly notify PBOS in writing of any matters in respect to which the
     foregoing indemnity may apply and PBOS shall be relieved of its obligations
     under this Section to the extent it is prejudiced by PBMS's failure to
     timely notify it of such matter. PBOS shall have the exclusive right to
     control and conduct the defense and settlement of all such claims or
     actions. PBMS agrees to provide such assistance at PBOS' expense that may
     be reasonably required by PBOS in connection with such settlement or
     defense. If final judgment shall be obtained against PBMS's or PBMS's
     Customers' use or operation of the Equipment, or any part thereof, by
     reason of such Infringement, or if in PBOS's opinion, the Equipment is
     likely to become subject to a claim of Infringement, PBOS shall, at its
     sole expense and option, either (a) modify the Equipment so that it becomes
     non-infringing without materially altering its capacity or performance; (b)
     procure for PBMS the right to continue to use the Equipment; or (c)
     substitute for the infringing Equipment other equipment having a capability
     equivalent to the Equipment. If neither (a) through (c) above is reasonably
     available to PBOS, then PBOS will remove the infringing Rented or leased
     Equipment at its sole cost and expense and PBMS shall have no further
     liability for payment therefore, or if the Equipment is purchased by PBMS
     then PBOS shall refund to PBMS the purchase price of such unit of Equipment
     paid, pro ratable, based upon a thirty-six (36) month useful life. PBOS
     shall have no liability with respect to any such claim or action to the
     extent caused by the combination, operation or use of the Equipment with
     any equipment, device, or alteration to the Equipment not made or
     authorized in writing by PBOS. The foregoing states the entire liability of
     PBOS to PBMS for Infringement.

8.   Service Level Agreements
     ------------------------

A.   Customer Penalties.
     ------------------

     PBOS agrees to be subject to the penalties, discounts, cancellations,
     reductions, etc. imposed by PBMS Customers for failing to achieve the SLA
     requirements as negotiated with PBMS and approved by PBOS in writing on a
     case by case basis. PBOS' total exposure with regard to penalties,
     discounts, cancellations, reductions, etc. may also be subject to a
     mutually agreed upon "not to exceed" amount as negotiated on a
     contract-by-contract basis prior to execution of the agreement between PBMS
     and its Customer. PBMS will use commercially reasonable efforts to
     negotiate SLA requirements in accordance with those set forth below.
     However, PBOS acknowledges and agrees that PBMS may enter into agreements
     with stricter SLA requirements. PBMS will notify PBOS in such cases prior
     to
<PAGE>

     entering into an agreement with its Customer. PBOS agrees to negotiate
     stricter SLA requirements with PBMS upon request on a case-by-case basis.

B.   Equipment Uptime.
     ----------------

Providing PBMS continually (barring reasonable gaps in time for administrative
and renewal procedures) maintains an equipment maintenance agreement with PBOS
("EMA") for a unit of Equipment ("Covered Equipment"), PBOS shall maintain a
PBMS Covered Equipment average fleet Uptime of 97% on a per month, per PBMS
Customer basis. "Uptime" is defined as the time other than the time from a
service call being placed until the unit of Covered Equipment is repaired based
on a 9 hour workday and 5 day workweek.

     Uptime Percentage =  Hours of Operation - Equipment Downtime
                          ---------------------------------------
                                   Hours of Operation

"Equipment Downtime" shall mean the Covered Equipment is not functioning in
substantial compliance with its specifications but shall not include time when
the Covered Equipment is inoperable due to: (i) Excluded Causes; (ii) failure of
a non-standard part; (iii) the use of the Equipment for training exercises; or
(iv) the performance of preventative maintenance.

PBOS will make all necessary adjustments, repairs and parts replacement
necessary to keep the Covered Equipment in good working order in accordance with
its published specifications at no additional charge to PBMS or PBMS Customers,
unless such adjustments, repairs or parts replacement are required due to: (i)
the failure of PBMS or a PBMS Customer to operate the Covered Equipment under
suitable temperature, humidity, line voltage, or any specified environmental
conditions; (ii) the lack of reasonable care by PBMS or a PBMS Customer in
handling, operating, and maintaining the Covered Equipment, including damage by
misuse or malintent; (iii) the use of the Covered Equipment not in accordance
with the agreed applications and for the ordinary purpose for which it is
designed; (iv) any act or failure to act on the part of PBMS; (v) the use of
non-approved accessories, materials or non-approved alterations or additions to
the Covered Equipment, or the use of damaged materials, such as paper or
envelopes; (vi) the use of the Covered Equipment in excess of its volume rating;
(vii) malfunction of equipment, parts, components, or software provided by PBMS
or third parties which interfaces with the Covered Equipment, or (viii) any loss
or damage resulting from perils or casualty, including fire, water damage or
other external cause; (all of the foregoing causes collectively the "Excluded
Causes"). PBMS shall promptly notify PBOS of any unauthorized alteration of, or
addition to the Covered Equipment.

C. PBOS shall perform maintenance service necessitated by Excluded Causes or for
non Covered Equipment at PBOS's then current published time and materials rates.
PBOS will quote an estimate of the cost for such maintenance services in
advance.

D. In the event PBOS has failed to meet the Uptime Percentage or has received
three (3) requests for maintenance service on any particular unit of Covered
Equipment in any consecutive thirty (30) day period, PBOS will (i) repair the
malfunctioning unit; and (ii) upon receipt of a fourth (4th) request for
maintenance service for such unit (unless any such maintenance is due to an
Excluded Cause) order a replacement unit of Covered Equipment which will be
shipped to PBMS in accordance with the time frame set forth in this Agreement
and will be promptly installed by PBOS. In addition, PBOS shall provide for the
repair or replacement of the Covered Equipment within ten (10) days of written
notice of defect. If such Covered Equipment is not or cannot be repaired within
such time, PBOS shall provide comparable loaner Equipment until such defective
Covered Equipment is repaired.

E.   Customer Service.
<PAGE>

     1.   PBOS agrees to respond to all service calls within a fleet average of
          four and one-half (4 1/2) business hours, as measured from receipt of
          the PBMS's call for PBMS Customers located within a twenty-five (25)
          mile radius from the nearest PBOS location. For PBMS Customers located
          beyond the twenty-five (25) mile radius, PBOS shall respond within a
          fleet average of six (6) business hours. Normal business hours are
          defined as 8:00am to 5:00pm, Monday to Friday, except holidays.
     2.   PBOS shall provide a staffed customer service center from 8:00am to
          5:00pm in each time zone at no additional cost to PBMS.
     3.   PBOS shall establish and/or maintain a toll-free number for use by
          PBMS or PBMS Customers to report service calls.
     4.   PBOS shall provide competitive pricing to PBMS for 24x7 service on a
          case by case basis.
     5.   PBOS shall respond to all calls by telephone within one (1) business
          hour.

F.   Demos.
     PBOS agrees to review PBMS Equipment demo or trial units requests on a case
     by case basis.

G.   National Account Manager.
     PBOS shall appoint a full-time, dedicated National Account Manager (NAM)
     who reports directly to the Vice President, Sales of PBOS, to be the
     contact person for all PBMS informational requests, complaints, etc.

H.   Training.
     PBOS shall provide training at no charge at its discretion on a case by
     case basis to designated PBMS employees for new Equipment model use and
     specifications. PBOS shall provide to PBMS, at no extra cost for facsimile
     Equipment and included in the cost of installation for copier Equipment,
     training of PBMS's or PBMS Customers' "Key Operator(s)" at the PBMS
     Customer site for each unit of Equipment to a maximum of three (3) training
     sessions for ninety (90) days from the date of Equipment installation.
     Additional training will be billed at PBOS's standard rates at the time
     such training is requested.

I.   On-Site Personnel. Except as otherwise provided herein, PBOS shall provide
     competitive pricing and the parties agree to negotiate with each other in
     good faith on a case-by-case basis for the placement of on-site PBOS
     employees at Customer locations. Such on-site PBOS employees must pass
     PBOS' standard background checks prior to working on site at Customer
     locations. PBOS shall perform and PBMS shall pay for any background checks
     beyond PBOS' standard background checks.

     Notwithstanding the foregoing, in the event that a PBMS Customer: has in
     one (1) building or a "close cluster of buildings" either a) 143 or more
     units of PBOS copier Equipment or b) makes 1,430,000 or more copies per
     month, then, for every 143 copiers or 1,430,000 copies per month, PBOS
     shall place one (1) full-time maintenance technician on such PBMS Customer
     site at no charge to PBMS or PBMS's Customer.

J.   Installation.
     PBOS shall install Equipment within three (3) days of notification (via fax
     or e-mail) from PBMS of equipment receipt by the customer. PBOS agrees to
     coordinate with PBMS and each PBMS Customer to ensure proper installation
     requirements are met.

     After-hours service requests before 8 AM and after 5PM on weekdays and all
     day on weekends or holidays may be accepted from field locations. The
     requesting site will be required to fax to PBOS a PBMS Purchase Requisition
     (PR) to request the service. The PR number must be noted in the section
     reserved for Purchase Order number on the PBOS invoice.
<PAGE>

9.   Reports
     -------

PBOS will provide PBMS with service, quality and administrative reports on a
monthly basis as defined below.

 .    Copier equipment response time with a pareto showing percentage of calls
     with a response of four and a half (4 1/2) hours or less, percentage of
     calls with a response between four and a half (4 1/2) hours and six (6)
     hours, percentage of calls with a response between six (6) hours and eight
     (8) hours, and percentage of calls with a response time over eight (8)
     hours.

 .    All equipment with three (3) or more calls in thirty (30) days (3/30's),
     with regard to customer calls only

 .    Facsimile equipment response time, including the average telephone repair
     time from the Melbourne Diagnostic Center.

10.  Past Agreements
     ---------------

For those transactions for the sale, lease or purchase by PBMS of copier and
facsimile equipment from PBOS which originated prior to the effective date
hereof, PBOS agrees to honor its past practices, including but not limited to
fleet management agreements agreed upon by PBMS with its customers, with PBMS to
the extent they were followed prior to the effective date hereof.

11.  Agreement Term and Termination
     ------------------------------

(a)  The initial term of this Agreement shall begin on the Effective Date and
shall continue for a period of two (2) years ("Initial Term"). The Agreement
may be extended for additional one (1) year periods (the "Renewal Term") upon
mutual written agreement of the parties at least sixty (60) days prior to the
end of the Initial Term. The Initial Term and Renewal Term are collectively
referred to as the "Term" of this Agreement, which shall be extended as to
individual units of Equipment as set forth in Section (b) below.

(b)  It is specifically understood and agreed by the parties that each unit of
Equipment rented by PBMS from PBOS hereunder shall be rented for the term set
forth in the individual rental order, which term shall be mutually agreed to by
the parties and shall begin on the Installation and Acceptance Date (the
"Equipment Term") and that the applicable terms and conditions of this Agreement
relating to such unit of Equipment shall be extended accordingly. Should a unit
of Equipment be leased from a third party leasing company by PBMS, the terms and
conditions of the lease shall be controlling, excepting as to the maintenance
and warranty provisions, and the termination of such maintenance provisions, set
forth herein.

(c)  If any additional accessory equipment or other item is rented from PBOS and
is added to any unit of Equipment, the rental term of such item shall be
coterminous with the Equipment Term of the unit of Equipment to which it is
attached and the price of the Equipment shall be adjusted accordingly based on
the price of accessory equipment or other item added to the Equipment.

(d)  PBOS and PBMS shall have the right to terminate this Agreement and/or
affected Order(s) as the case may be upon the occurrence of any of the following
events of default, provided however, that for any default specified in (i)
below, either party may terminate only those units of Equipment which are the
subject of the default:
<PAGE>

     (i)   A party fails to perform any material obligation under this Agreement
     and such failure continues unremedied for a period of thirty (30) days
     after the non-defaulting party provides written notice as to the failure to
     perform;
     (ii)  PBMS shall fail to make any undisputed payments when due
     under this Agreement and such failure shall continue for thirty (30) days
     after PBOS provides written notice of such failure;
     (iii) A proceeding is commenced by or against a party under any law
     relating to bankruptcy, or a court assumes jurisdiction of a party's assets
     under any law authorizing reorganization of its debts, or a trustee or
     receiver shall be appointed for all or a substantial portion of the party's
     assets;
     (iv)  A party shall become insolvent or suspends its business for
     any length of time; or
     (v)   A party shall make an assignment of its assets
     for the benefit of its creditors.

(e)  In addition to other remedies available to PBOS herein, and without
exclusion of any remedy available to PBOS at law or in equity, upon the
occurrence of any of the events of default set forth above by PBMS, PBOS may
take, or retain, possession of the affected Equipment and may remove the same,
and for such purpose may enter upon any premises where the same shall be
situated with the permission of PBMS. Upon PBOS retaining or retaking possession
of a unit of Equipment as provided in this Section, the affected order(s) (and
the rental(s) contained therein) shall immediately terminate, without prejudice,
however, to any other right or claim of PBOS against PBMS.

(f)  The parties acknowledge that PBOS has based its pricing for the rental and
maintenance services provided hereunder in reliance on PBMS's fulfillment of all
of its obligations under this Agreement for the entire Term, as extended by
Section 11 (b). Therefore, should this Agreement terminate due to PBMS default
prior to the end of the Term, as extended by Section 11 (b), for all Rented
Equipment, the unpaid total Monthly Rental charge, or, if the Monthly Charge for
the unit of Equipment is based solely on CPC charges, the greater of the average
of CPC charges for the 3 months prior to such termination date, or the minimum
CPC charges for each unit of Equipment, as agreed upon by the parties, for each
unit of Rented Equipment and its accessories, for the balance of the Equipment
Term(s) of each of such units of Equipment, shall be accelerated and PBMS shall
promptly pay to PBOS within thirty (30) days of the termination of this
Agreement the outstanding total Monthly Charges or minimum CPC Charges, as
applicable, for all such units of Equipment and its accessories for the
remaining balance of their Equipment Term(s).

(g)  In the event of PBOS default and failure to cure pursuant to Section
11(d)(i) above, PBMS shall have the right to terminate all Orders at the
affected PBMS Customer (the "Terminated Orders") at no cost to PBMS. PBMS shall
provide written notice to PBOS as to when PBMS requires the Rented Equipment to
be removed by PBOS, such date to be no later than 120 days from the date of
notification. PBOS shall continue to provide maintenance pursuant to this
Agreement on the Terminated Orders providing PBMS continues to pay for such
maintenance and for all rental payments due on the Rented Equipment rented under
such Terminated Orders until the effective date of termination. Upon such
termination effective date, PBOS shall remove all Rented Equipment subject to
the Terminated Orders at its cost. For PBMS-purchased Equipment that is subject
to this Section 11(g), PBOS shall pay to PBMS within thirty (30) days of the
effective termination date a refund of the purchase price of each unit of
purchased Equipment pro-rated over a thirty-six (36) month time period,
providing such Equipment is returned to PBOS in good condition, reasonable wear
and tear and any defects caused by PBOS excepted.

12.  Scope of the Agreement
     ----------------------

This is an agreement between PBOS and PBMS to enable PBMS to rent or purchase
Equipment from PBOS, or lease Equipment from third party leasing companies, for
the purpose of providing such Equipment to PBMS Customers pursuant to a PBMS
Facilities Management agreement (or
<PAGE>

other similar agreement), purchasing supplies therefore, and for PBOS to
maintain such Equipment pursuant to the provisions set forth herein. The
provisions of this Agreement shall only apply to Equipment rented, leased or
purchased by PBMS on or after the effective date of this Agreement. All
Equipment rented, leased or purchased by PBMS prior to the effective date of
this Agreement shall be subject to the terms pursuant to which they were rented,
leased or purchased by PBMS.

13.  Taxes/Liens
     ------------

In addition to payment of the charges set forth herein for Equipment, and the
payment for Supplies, and any additional services or parts, PBMS shall pay all
applicable sales taxes on Equipment and property taxes on purchased or leased
Equipment which may now or hereafter be imposed or levied upon the Equipment,
its use or operation, the Supplies, and any additional services or parts
(exclusive of taxes based on or measured by PBOS's net income, personal
property, business privilege and franchise taxes), unless PBMS provides PBOS
with a valid tax exemption certificate. PBOS shall be responsible for all
applicable property taxes on Equipment rented by PBMS. PBMS shall keep the
Equipment free of all liens, levies or other encumbrances.

14.  Equipment Delivery, Installation/Removal
     ----------------------------------------

(a)  PBOS will make reasonable efforts to ship all Equipment to the Installation
Site(s) within ten (10) business days of receipt of PBMS's Order(s), or an order
from a leasing company to ship such Equipment, unless a shorter period of time
is mutually agreed upon by the parties. However, PBOS will ship all Equipment to
the Installation Site(s) within twenty (20) business days of receipt of PBMS's
Order(s). In the event that PBOS has discontinued the rental of such Equipment
or the Equipment is otherwise not available for shipment to PBMS for reasons
other than those covered under Section 22, Force Majeure, PBOS shall ship
Equipment which has the same or comparable functionality, performance and
operation as the discontinued or unavailable Equipment at the same price.

(b)  PBOS' installation services include uncrating, unpacking, connection to
peripherals, power, communication and other utilities, training and rendering
the Equipment ready for use, all subject to the applicable terms of this
Agreement.

(c)  PBMS shall have the area at the Installation Site where the unit of
Equipment is to be installed prepared and ready to receive the unit of Equipment
prior to its delivery, including providing adequate power, analogue phone line
(if required for the unit of Equipment), lighting, humidity control, HVAC, and
security.

15.  Location/Identification
     -----------------------

The Installation Site(s) of the Equipment may be changed by PBMS upon thirty
(30) days prior written notice to PBOS. PBOS, at the request of PBMS, will
disconnect and reconnect such Equipment. PBMS will be responsible for any
transportation charges associated with such movement of Equipment. PBMS shall
not remove from the Rented Equipment any label affixed thereto, which identifies
the Rented Equipment as being PBOS's property and shall not alter or modify the
Equipment in any way.

16.  Access
     ------

Where applicable, PBOS, its employees and authorized agents shall have
reasonable access to the Equipment to provide maintenance service and obtain
copy counts, subject to the reasonable and standard security regulations and
operational procedures existing at the Installation Site. PBMS or PBMS's
Customer will inform PBOS in writing of all appropriate security regulations and
operational procedures, and any changes thereto.
<PAGE>

17.  Surrender, Removal and Return of Equipment
     ------------------------------------------

Upon termination of this Agreement or upon termination of the rental of any unit
of Equipment pursuant to this Agreement, PBMS will make such Equipment available
for removal and pick-up by PBOS. PBOS will be responsible for the removal of the
Rented Equipment from the Installation Site(s) pursuant to the terms set forth
herein.

18.  Quiet Enjoyment
     ---------------

During the Term of this Agreement and so long as PBMS is not in default of any
material obligation hereunder, PBMS and PBMS Customers shall be entitled to use
the Rented Equipment without disturbance.

19.  Title to Equipment
     ------------------

With regard to Rented Equipment only, the Equipment is, and shall at all times
remain, the property of PBOS. PBMS shall acquire no right, title or interest
therein. The Rented Equipment shall for all purposes remain personal property
notwithstanding that the Equipment may become attached or affixed to real
property or any improvements thereon.

20.  Limitation of Liability
     -----------------------

Neither party shall be liable one to the other for any special, indirect,
incidental, punitive, exemplary or consequential damages (including without
limitation loss of profits) arising out of or in connection with this Agreement,
the Equipment and servicing thereof, Supplies, parts, and Order(s) issued
hereunder.

21.  International Rentals
     ---------------------

All rentals of Equipment made outside of the United States must be negotiated
with PBOS's local authorized distributor and are not subject to the terms and
conditions of this Agreement.

22.  Force Majeure
     -------------

Neither party shall be liable to the other for any delay or failure to perform
its obligations due to any cause beyond its reasonable control including any act
of God, the action of any government or judiciary; provided that in any such
event, the parties shall notify the other of any such delay and make a diligent
effort to resume its responsibilities hereunder.

23.  Insurance
     ---------

(a) PBOS shall at all times during the term of this Agreement maintain the
 indicated levels of the following types of insurance, with carriers that
 maintain a Best rating of A or better.

             A.    General Liability         $4,000,000
             B.    Worker's Compensation     Statutory
             C.    Employer's Liability      $2,000,000
             D.    Automobile Liability      $2,000,000
             E.    Employee Crime Liability  $1,000,000
             F.    Product Liability         $2,000,000

(b) PBOS shall furnish to PBMS, upon request, a standard form Certificate of
Insurance naming PBMS as an additional insured under PBOS's general liability
coverage. Such Certificate of Insurance shall also provide that the insurer
shall give PBMS notice thirty (30) days prior to cancellation, modification or
material reduction of any policy referenced in the certificate.
<PAGE>

24.  Audit
     -----

PBOS agrees that its books, records and related documents pertaining to
maintenance of the Equipment under an EMA Contract or Warranty, or the amounts
charged to PBMS by PBOS hereunder shall at all reasonable times be subject to
inspection and audit upon thirty (30) days written notice and during normal
business hours by an independent accounting firm selected by PBMS. Such firm
shall keep all such information confidential and shall agree in writing to be
subject to the confidentiality requirements of this Agreement. The firm shall
confirm the maintenance statistics or charges to PBMS but shall not release to
PBMS any information that is confidential or proprietary to PBOS. PBOS agrees to
keep detailed, complete and accurate records for all Equipment rented, sold,
maintained and returned hereunder. In the event any such audit reveals that PBMS
made an overpayment to PBOS under this Agreement, then subject to a review of
the audit by PBOS, PBOS shall pay such overpayment amount to PBMS within thirty
(30) days of overpayment notification, unless subject to a bona fide dispute in
which case such amount shall be negotiated in good faith between the parties.

25.  Confidentiality
     ---------------

PBMS and PBOS each agree that it shall not disclose, duplicate, copy or use for
any purpose other than the performance of this Agreement and Order(s) issued
hereunder and shall treat as confidential and as proprietary such information
(in whatever form) that relates to PBOS's (in the case of PBMS) or PBMS's or
PBMS's Customer's (in the case of PBOS) research, development, trade secrets,
business affairs or other confidential or proprietary information with at least
the same degree of care and protection it uses in the care and protection of its
own proprietary and confidential information; provided, however, the obligation
to treat as proprietary and confidential shall not apply to information which is
(a) publicly available through no wrongful act of either party; (b) in the other
party's possession on the date of this Agreement free of any obligation to keep
it confidential; (c) independently developed; and (d) obtained rightfully from a
third party not under any obligation of confidentiality. The foregoing shall in
no way restrict any disclosure by either party (a) pursuant to (i) any law of
the United States of America or of any State thereof, (ii) the order of any
court or governmental agency, (iii) the rules or regulations of any governmental
agency having regulatory authority, or (b) if either party in its reasonable
judgment, determines that any such disclosure is necessary in order to comply
with, or avoid violation of any request by a regulatory authority.

PBOS shall ensure that any of its employees or subcontractors who perform
services at an Installed Site execute confidentiality statements (or such
similar documents) as may be required by PBMS Customers.

26.  Reseller Rights
     ---------------

For the term of this Agreement, PBOS hereby grants PBMS the nonexclusive right
to market, resell, re-lease, re-rent and bill for the Equipment to PBMS
Customers pursuant to Facilities Management Agreements or similar agreements and
subject to the provisions of any third party lease for Equipment. PBOS further
grants PBMS the right to use PBOS trademarks, trade names and other intellectual
property solely for the purposes set forth in this Agreement and subject to the
prior written approval of PBOS.

27.  Assignment
     ----------

This Agreement may not be assigned without the prior written consent of the
other party, except that either party may assign this agreement to a parent,
subsidiary, affiliate, or successor to substantially all of the assets of such
party. Any purported assignment without consent shall be deemed null and void
and having no effect.
<PAGE>

28.  Miscellaneous Provisions
     ------------------------

(a)  Section headings are included for convenience only and are not to be used
to construe or interpret this Agreement.

(b)  Neither party's officers or employees, agents or contractors, will, by
virtue of this Agreement, be deemed officers, employees, agents, or contractors
of the other party for any purpose. It is understood by PBMS and PBOS that the
relationship between the parties hereunder shall at all times be that of
independent contractors.

(c)  No delay, failure or waiver of either party's exercise or partial exercise
of any right or remedy under this Agreement shall operate to limit, impair,
preclude, cancel, waive or otherwise affect the existence of such right or the
exercise of such remedy at a future time.

(d)  If any provision of this Agreement is held invalid, illegal, or
unenforceable, the validity, legality, or enforceability of the remaining
provisions shall in no way be affected or impaired thereby.

(e)  This Agreement shall be construed and enforced in accordance with the laws
of the State of Connecticut without reference to the conflict of laws provisions
thereof. The parties hereby consent to the personal jurisdiction of the state
and federal courts within the State of Connecticut, County of Fairfield, for the
adjudication of all matters relating to, or arising under this Agreement.

(f)  This Agreement may be executed by the parties hereto in one or more
counterparts, and each of which when so executed shall be an original, but all
such counterparts shall constitute but one and the same instrument.

(g)  Written notice or submission of written replies required by this Agreement
shall be accomplished by personal delivery, registered mail or certified mail
(return receipt requested) postage prepaid addressed to the following location
or such other location provided by the parties during the term of this Agreement
by notice similarly given:
<TABLE>
<CAPTION>

If to PBOS:                          If to PBMS:
<S>                                  <C>                          <C>

Pitney Bowes Office Systems, Inc.    Pitney Bowes Management Services, Inc.
100 Oakview Drive                    23 Barry Place
Trumbull, CT 06611-4785              Stamford, CT 06926-0700
Attn:  Contracts Administrator       Attn:  Michael Armstrong

With a copy to:                      With a copy to:

Pitney Bowes Office Systems, Inc.    Pitney Bowes Inc.
100 Oakview Drive                    One Elmcroft Road
Trumbull, CT 06611-4785              Stamford, CT 06926-0710
Attn:  General Counsel               Attn:  Vice President & General Counsel, MSC 64-05
</TABLE>

Notice will be effective upon personal delivery, or if mailed, as provided above
on the first business day following the date of mailing.

(i)  This Agreement together with the Exhibits attached hereto and all Order(s)
issued hereunder, constitute the entire agreement between the parties,
concerning the subject hereof. No amendment, modification, or waiver of any term
of this Agreement shall be effective unless such amendment, modification, or
waiver is in writing and signed by PBOS and PBMS.
<PAGE>

(j)  If PBOS so requests, PBMS shall execute any such document as PBOS shall
deem reasonably necessary in writing to evidence PBOS's interests in Rented
Equipment or the applicable rental. PBOS is authorized to file a financial
statement signed only by PBOS with respect to the applicable rental, naming PBMS
as a renter or lessee, when permitted by the Uniform Commercial code solely for
the purpose of giving public notice of PBOS's ownership of the Rental Equipment
specified in the applicable rental.

(k)  Any terms or conditions of this Agreement which by their express terms
extend beyond termination or expiration of this Agreement or which by their
nature shall so extend shall survive and continue in full force and effect after
any termination or expiration of this Agreement.<PAGE>

                                                                    EXHIBIT 10.6

                              ___________, 2001

Pitney Bowes Office Systems, Inc.
100 Oakview Drive
Trumbull, Connecticut  06611

     Re:       Pitney Bowes of Canada Ltd./Pitney Bowes Office Systems, Inc. -
               ----------------------------------------------------------------
               Reseller Agreement
               ------------------

Ladies and Gentlemen:

     In connection with the distribution of the capital stock of Pitney Bowes
Office Systems, Inc. ("Office Systems" or "you") by Pitney Bowes Inc. ("Pitney
Bowes") to its stockholders (the "Distribution"), Office Systems and Pitney
Bowes of Canada Ltd., a wholly-owned subsidiary of Pitney Bowes ("PBC," "we" or
"us") hereby enter into this reseller agreement to provide for the purchase of
equipment by PBC from Office Systems (the "Reseller Agreement").  This letter
agreement together with the term sheet attached hereto as Exhibit A (the "Term
Sheet") constitute the Reseller Agreement.  The terms set forth in the Term
Sheet are hereby incorporated by reference into this Reseller Agreement as if
they were set out herein in full.  The entering into and purchasing under the
Reseller Agreement by the parties herein described and the other transactions
contemplated hereby, entered into and consummated in connection therewith are
herein referred to as the "Transactions".

     Subject to the terms and conditions of this Reseller Agreement, we hereby
agree with you as follows:

     1.  Confidentiality.  You agree that the confidentiality provisions of the
         ---------------
Distribution Agreement dated as of [date] between Pitney Bowes and Office
Systems (the "Distribution Agreement") shall apply in all respects to any and
all confidential information related to, or provided under, this Reseller
Agreement.

     2.   Use of "Pitney Bowes" brand.  You agree that the terms of the
          ---------------------------
Distribution Agreement and the Intellectual Property Agreement dated as of
[date] between Pitney Bowes and Office Systems (the "Intellectual Property
Agreement") regarding the use of the "Pitney Bowes" brand shall apply in all
<PAGE>

respects to use of the "Pitney Bowes" brand as used in connection with
transaction under or related to this Reseller Agreement.

     3.  Non-compete.  You agree that the terms of the Distribution Agreement
         -----------
and the Intellectual Property Agreement regarding non-competition, including the
provisions for termination thereof, shall apply in all respects to this Reseller
Agreement.

     4.  Dispute Resolution.  You agree that all disputes arising between the
         ------------------
parties under this Reseller Agreement shall be resolved pursuant to the terms of
the Transition Services Agreement dated as of _________ between Pitney Bowes and
Office Systems (the "Transition Services Agreement"), including submission of
all disputes to the Operating Committee (as such term is defined in the
Transition Services Agreement) for resolution, subject to Section 8 herein.

     5.  Assignment.  The provisions of this Reseller Agreement shall be binding
         ----------
upon and inure to the benefit of the parties hereto and their respective
successors and assigns; provided that neither party may assign, delegate or
otherwise transfer any of its rights or obligations under this Reseller
Agreement without the consent of the other parties hereto.  If any party or any
of its successors or assigns (1) shall consolidate with or merge into any other
Person (as such term is defined in the Distribution Agreement) and shall not be
the continuing or surviving corporation or entity of such consolidation or
merger or (2) shall transfer all or substantially all of its properties and
assets to any Person, then, and in each such case, proper provisions shall be
made so that the successors and assigns of such party shall assume all of the
obligations of such party under this Reseller Agreement.

     6.   Notices.  All notices and other communications to any party hereunder
          -------
shall be in writing (including telecopy or similar writing) and shall be deemed
given when addressed as follows:

If to us, to:

     Pitney Bowes of Canada Ltd.
     2200 Yonge Street, Suite 100
     Toronto, ON
     M4S 3E1
     Canada
     Attn: Chief Financial Officer
     Tel.: 416-484-2211
     Fax: 416-484-3975

                                       2
<PAGE>

with a copy to:

     Pitney Bowes Inc.
     1 Elmcroft Drive
     Stamford, CT 06926-0700
     Telecopy: (203) 351-7984
     Attention: Sara Moss
     Title: Vice President and General Counsel

with a copy to:

     Davis Polk & Wardwell
     450 Lexington Avenue
     New York, New York  10017
     Telecopy: (212) 450-4800
     Attention: Sarah J. Beshar

If to you, to:

     Pitney Bowes Office Systems, Inc.
     100 Oakview Drive
     Trumbull, CT  06611
     Telecopy: (203) [   -       ]
     Attention: Chief Executive Officer

with a copy to:

     Pitney Bowes Office Systems, Inc.
     100 Oakview Drive
     Trumbull, CT  06611
     Telecopy: (203) 365-2353
     Attention: General Counsel

     7.    Governing Law and Waiver of Jury Trial.  This Reseller Agreement
           --------------------------------------
shall be construed in accordance with and governed by the law of the State of
New York, without regard to the conflicts of laws rules thereof.  Each of the
parties hereto waives all right to trial by jury in any action, proceeding or
counterclaim (whether based upon contract, tort or otherwise) related to or
arising out of any of the Transactions or the other transactions contemplated
hereby, or the performance by either party of the services contemplated hereby.

     8.    Jurisdiction.  Any action seeking to enforce any provision of, or
           ------------
based on any matter arising out of or in connection with, this Reseller
Agreement or the

                                       3
<PAGE>

transactions contemplated hereby may be brought in the United States District
Court for the Southern District of New York or any other New York State court
sitting in New York County, and each of the parties hereby consents to the
jurisdiction of such courts (and of the appropriate appellate courts therefrom)
in any such suit, action or proceeding and irrevocably waives, to the fullest
extent permitted by law, any objection which it may now or hereafter have to the
laying of the venue of any such suit, action or proceeding in any such court or
that any such suit, action or proceeding which is brought in any such court has
been brought in an inconvenient form. Process in any such suit, action or
proceeding may be served on any party anywhere in the world, whether within or
without the jurisdiction of any such court. Without limiting the foregoing, each
party agrees that service of process on such party as provided in Section 6
above shall be deemed effective service of process on such party.

     9.    Amendments.  This Reseller Agreement is the only agreement between
           ----------
the parties hereto with respect to the matters contemplated hereby and thereby
and sets forth the entire understanding of the parties with respect thereto. The
parties hereby agree to be bound by the covenants and obligations set forth in
this Reseller Agreement.  No amendment or waiver of any provision of this
Reseller Agreement shall be effective unless in writing and signed by the
parties hereto and then only in the specific instance and for the specific
purpose for which given.  Each of the parties hereto waives all right to trial
by jury in any action, proceeding or counterclaim (whether based upon contract,
tort or otherwise) related to or arising out of any of the Transactions or the
other transactions contemplated hereby, or the performance by either party of
the services contemplated hereby.

     Please confirm that the foregoing correctly sets forth our agreement by
signing and returning to us the duplicate copy of this Agreement enclosed
herewith.
                         Very truly yours,

                         PITNEY BOWES OF CANADA LTD.

                         By:  ____________________________
                              Name:
                              Title:

Accepted and agreed to as of
the date first written above:

PITNEY BOWES OFFICE SYSTEMS, INC.

By:  _______________________________
     Name:
     Title:

                                       4
<PAGE>

                          PITNEY BOWES OF CANADA LTD.
                       PITNEY BOWES OFFICE SYSTEMS INC.
                  RESELLER AGREEMENT ("AGREEMENT") TERM SHEET
                                       ---------

I.    Parties
      -------

      A.  Purchaser:  Pitney Bowes of Canada Ltd.  ("PBC")
          ---------                                  ---

      B.  Supplier:  Pitney Bowes Office Systems, Inc. ("PBOS")
          --------                                       ----

II.   Term and Renewals
---   -----------------

      A.  The term of the Agreement shall be for a period of two (2) years
          commencing as of the date of the spin-off (the "Spin-Off Date"). The
                                                          -------------
          Agreement may be renewed by the parties for an additional year
          provided that any such renewal is at arm's length and agreement as to
          such renewal is reached by the parties no later than nine (9) months
          prior to the end of the term.

      B.  One year prior to the end of the term, the parties shall meet to
          discuss (i) whether or not the Agreement will be renewed for an
          additional year and (ii) the terms and conditions upon which the
          Agreement will be renewed.

      C.  PBOS and PBC shall have the right to terminate this Agreement upon the
          occurrence of any of the following events of default:

          i)    A party fails to perform any material obligation under this
                Agreement and such failure continues unremedied for a period of
                thirty (30) days after the non-defaulting party provides written
                notice as to the failure to perform;

          ii)   A proceeding is commenced by or against a party under any law
                relating to bankruptcy, or a court assumes jurisdiction of a
                party's assets under any law authorizing reorganization of its
                debts, or a trustee or receiver shall be appointed for all or a
                substantial portion of the party's assets;

          iii)  A party shall become insolvent or suspends its business for any
                length of time; or

           iv)  A party shall make an assignment of its assets for the benefit
                of its creditors.

III.  Equipment Ordering and Administration
      -------------------------------------

      A.  Ordering: All PBC orders with PBOS will be placed by the Purchasing
          --------
          Department of PBC (PD) in the form of Exhibit A attached hereto;
                                                ---------
          provided, however, that orders (1) with respect to New Equipment (as
          --------  -------
          hereinafter defined) that request delivery outside of the standard
          lead times as agreed to by the parties from time to time (2) with
          respect to equipment other
<PAGE>

          than New Equipment (e.g. Used Equipment, Remanufactured Equipment and
          Refurbished Equipment) and (3) with respect to equipment that has been
          discontinued by the manufacturer will be subject to the prior approval
          of PBOS, which shall be provided to PBC within 5 business days from
          receipt of a PBC order.

     All parts & supply orders will be placed by the PD with a Purchase Order
     (PO) reference. All Order Agreements and parts & supply orders will be
     processed by the PD, and no orders may be accepted from any other location.
     All supply orders will note a PO number, which must be noted in the section
     reserved for Purchase Order number on the PBOS invoice.

     Once an order is accepted, PBOS will use reasonably commercial efforts to
     ensure that the manufacturer delivers the product to PBC at the F.O.B.
     point in a timely and marketable condition in accordance with applicable
     deadlines, and will not be diverted for any reason.  In the event that the
     ship date is delayed for any reason by the manufacturer, PBOS shall pass on
     to PBC the benefit of any remedies from the manufacturer in connection with
     any such delay.

     A single point of contact will be provided by PBOS for PBC to place orders.

     B.  Billing:  The sole "Bill To" address for PBC is:
         --------

         Pitney Bowes of Canada Ltd.,
         2200 Yonge Street,
         Suite 100,
         Toronto, ON,
         M4S 3E1
         Canada

         Attention:  Accounts Payable

     All invoices sent by PBOS to PBC shall be accompanied with a copy of the
     manufacturer's invoice for such equipment.  Invoices may not be sent to any
     other location for any reason.  All inquiries for billing and collection,
     including aging statements and dunning letters, will be directed to the PD
     at the address shown above.

     C.  Payment:  Payment on all invoices will be due to PBOS upon invoice
         -------
     receipt; provided, however that in no event shall payment on an
              --------  -------
     invoice(s) exceed the amount of the related purchase order(s) except if
     due to currency fluctuations (excluding yield sharing arrangements).
     Payment method will be made by wire transfer of immediately available
     funds to such account as PBOS shall advise from time to time.

     D.  Invoice Adjustments. PBC shall have 30 days from the date it
         -------------------
     receives a shipment to (1) notify PBOS with respect to any discrepancies
     between the invoices received in respect of such shipment and the
     shipment actually received and (2) request adjustments with respect to
     any such discrepancies. Any such adjustments will be billed or credited
     to PBC in a separate invoice within 10 days after receipt of notification
     by PBOS.

<PAGE>

E.  Product Delivery: PBOS and PBC will agree to standard delivery lead-times
    -----------------
    for different type of purchases including but not limited to those set forth
    below:
    -----

    i)   Used Equipment - Subject to order approval by PBOS based on the
         availability of such equipment.

         For purposes of this Agreement, "Used Equipment" shall mean
         equipment that has been operated and sold to PBC by PBOS "as is"
         in the configuration agreed upon by the parties.

    ii)  Refurbished/Remanufactured Equipment - Subject to order approval by
         PBOS (based on availability of such equipment in light of quantity and
         excess in stock and whether such excess is reserved), which approval
         shall be notified to PBC within two (2) business days of receipt by
         PBOS of a request for same by PBC via email or facsimile.

         For purposes of this Agreement, "Refurbished/Remanufactured
         Equipment" shall mean used units of equipment that are
         disassembled and their parts cleaned and reconditioned.  The
         units are reassembled from new, used, and reprocessed parts
         meeting component specifications.  The units are then retested to
         ensure that they meet model specifications.

    iii) Emergency Parts - PBC shall be entitled to submit a maximum of 1 order
         per week with 3 line items per order and 3 pieces per line item. The
         foregoing limitations shall not apply with respect to epidemic failures
         where 5% or more of the population of product fails in a 12 month
         period as a result of the same cause (excluding products under
         warranty). To the extent that PBOS cannot provide Emergency Parts to
         PBC, it shall notify PBC immediately of same.

         PBC shall pay to PBOS a premium of $100 per order for each order
         for Emergency Parts.

         If PBC is not able to obtain Emergency Parts from PBOS due to the
         fact that it has exceeded the above noted limitation or PBOS
         cannot provide such Emergency Parts, PBC may obtain such parts
         from any other supplier and such Emergency Parts shall not be
         included for purposes of determining PBC's total sourcing
         requirements when determining PBC's compliance with Section
         VII.A.; provided, however, that if PBC requires Emergency Parts
                 --------  -------
         in excess of the above noted limitation it shall first request
         same from PBOS and PBOS shall immediately notify PBC whether it
         will provide such additional Emergency Parts.

         For purposes of this Agreement, "Emergency Parts" shall mean any
         part PBC requires to meet an urgent customer request.

    FOB point shall be (1) with respect to New Equipment, FOB point of
    origin, and  with respect to equipment other than New Equipment as
    negotiated by the parties.

<PAGE>

   IV.  Equipment and Pricing
        ---------------------

        A.  All New Equipment, Parts, Emergency Parts, and Supplies prices shall
            be calculated as follows:

            i)    For those provided to PBC from PBOS' inventory at the request
                  of PBC, the price shall be PBOS' standard cost plus ten
                  percent (10%).

            ii)   For those provided to PBC directly from a third party vendor,
                  the price shall be calculated at 10% over the price paid by
                  PBOS for such equipment, net of all rebates, volume discounts
                  or other reductions in the price of such equipment.

            iii)  PBC shall pay all costs of shipping said items, including
                  freight, duty and insurance, from either PBOS or the third
                  party vendor to PBC, as applicable, provided that PBC has
                  approved such costs in advance.

            iv)   Emergency Parts shall additionally include the fee set forth
                  in Section III. E. (iii).

            v)    If PBOS at its own discretion chooses to fill a standard order
                  (excluding Emergency Parts) from PBOS' inventory, PBC will pay
                  the lower of (x) the price as calculated pursuant to clause
                  (ii) above and (y) the price as calculated pursuant to (i)
                  above.

            vi)   Refurbished/Remanufactured and Used Equipment shall be priced
                  as quoted by PBOS at the time of such request for same.

        B.  Prices will be quoted in the currency of the vendor agreement. PBOS
            will bill in US$ but will not accept the currency risk for equipment
            sourced in foreign currency. The conversion rate from Yen to US
            dollars will be the rate published in the Wall Street Journal the
            day before the invoice date. Purchaser will be party to any currency
            sharing agreements. These must be fully disclosed in advance and the
            details provided.

        C.  In the case of large deals (defined as 1500 or more units to a
            single account), PBOS will use its best efforts to obtain special
            pricing from its suppliers and will pass these onto PBC using the
            formula in IV A. above.

        D.  PBC agrees that it shall not develop any direct relationship with
            any current PBOS supplier, unless (1) PBOS chooses not to supply
            equipment to PBC for any reason (unless such failure to supply is
            due to a circumstance outside the reasonable control of PBOS) after
            PBC has presented it with a request for same, (2) this Agreement has
            been terminated or is no longer in effect, (3) either party has
            provided the other party of its intention to not renew this
            Agreement or (4) notice of termination of the covenant not to
            compete has been given pursuant to Section 8.12(b) of the
            Distribution Agreement. For the avoidance of doubt, any equipment,
            parts or supplies purchased from a supplier other than PBOS for the
            foregoing reasons shall not be included for purposes of determining
            PBC's total sourcing requirements when determining PBC's compliance
            with Section VII.A.
<PAGE>

            In addition, PBC shall be free to contact any vendor/supplier in
            Canada, or any other vendor outside of Canada who is not a then
            current vendor of PBOS (1) for purposes of obtaining the 10% of its
            sourcing requirements that are not subject to Section VII.A hereof
            and (2) with respect to equipment purchases with respect to which
            PBOS fails to satisfy the terms of Section VII.A., clauses (i), (ii)
            or (iii).

V.   Warranty
     --------

     For each PBOS product purchased by PBC, PBOS shall transfer to PBC all
     warranties and indemnifications that it holds from the equipment
     manufacturer. If any warranty and/or indemnification is not transferable,
     PBOS will covenant to provide PBC with the practical benefits of such
     warranty and/or indemnification. PBOS will provide a list of all warranties
     and indemnifications provided to PBOS by the equipment manufacturer with
     respect to existing equipment, supplies and parts.

     PBOS shall obtain any normal product certifications (e.g. United Lab "small
     c", international access standards, etc.) to meet local law requirements,
     including, without limitation, those relating to safety and language;

     provided, however, that to the extent that there are incremental costs
     --------  -------
     associated with obtaining any certifications, PBC shall bear the costs and
     expenses relating to same.  PBOS shall use its best efforts to get
     additional features at the lowest possible price from its suppliers to
     satisfy local requirements.

VI.  Audit Rights
     ------------

     A.  PBC, at its sole cost and expense, shall have the right to an annual
         audit of PBOS books and records (including agreements and modifications
         to same) by an independent accountant from an internationally
         recognized firm) to verify pricing and warranties.

     B.  PBOS, at its sole cost and expense, shall have the right to an annual
         audit of PBC's books and records by an independent accountant from an
         internationally recognized firm) to verify PBC's compliance with
         Section VII.A. hereof.

VII.  Nonexclusivity
      --------------

      A.  Subject to clauses (i), (ii), (iii) of this paragraph VII.A. and
          paragraphs VII.B., VII.C., VII.D. and VII.E. below, PBOS shall be the
          exclusive provider of PBC with respect to at least 90% of PBC's total
          sourcing requirements relating to copiers and facsimile machines,
          supplies, peripherals and all associated parts; provided, however,
          that the equipment to be provided by PBOS (i) meets the specifications
          and requirements (including legal, language, and safety requirements
          required under Canadian Federal and Provincial regulations) for its
          intended use, (ii) is priced competitively with similar equipment that
          may be purchased in Canada (e.g. to the extent that similar equipment
          can be purchased in Canada at a lower price, PBC will not be obligated
          to purchase same from PBOS) and (iii) is available to meet PBC's
          delivery requirements.

          Equipment that will be subject to the provisions of paragraph VII.A.
          will be as agreed to by the parties from time to time.

<PAGE>

          In the event PBC requests equipment falling outside of such
          list in terms of features or functionality, paragraph VII.B. shall
          govern.

      B.  During the term of the Agreement, as and when PBC wishes to source
          product outside of PBOS' then current portfolio of products for
          distribution in connection with individual tenders, requests for
          proposals (RFP's) and individual customer requests, it may provide
          PBOS as soon as it has knowledge of same with reasonable written
          notice (which shall in no event be less than ten (10) days) of the
          type and quantity of machine(s) it desires, together with the required
          level of product functionality and requested delivery schedule. If
          PBOS responds to PBC prior to the end of such ten (10) day period that
          it is willing to provide products meeting PBC's requirements
          (including delivery requirements), PBOS shall be granted the order on
          the specified terms, provided that PBOS's price is competitive with
          pricing of comparable equipment that may be purchased in Canada. If
          PBOS fails to timely respond to or affirmatively rejects PBC's notice,
          PBC shall be permitted to pursue other vendors with respect to the
          particular order on an unencumbered basis. In no event, however, shall
          PBOS' failure to respond favorably to a particular order prejudice its
          ability to fulfill the future sourcing needs of PBC on a preferred
          basis provided that PBOS meets the provisions outlined above with
                -------- ----
          respect to those future orders.

          To the extent that PBC acquires a dealership that distributes
          equipment in Canada that is competitive with the equipment to be
          supplied by PBOS to PBC under this Agreement, PBC shall use its best
          efforts to transition out such portion of competitive products as soon
          as reasonably possible in order to honor the exclusivity provisions
          set forth in paragraph VII.A. above.

      C.  For purposes of obtaining the benefit of pricing set forth in
          Section IV. of this Agreement, PBC shall have no minimum volume
          purchase requirements with PBOS except as provided in paragraph VII.A.
          above.

      D.  The provisions of Section VII.A. above shall cease to apply upon (1)
          notice by any party of termination of the covenant not to compete
          pursuant to Section 8.12(b) of the Distribution Agreement and (2) the
          termination of this Agreement..

      E.  Upon notice by either party of its intention to not renew this
          Agreement, the 90% requirement pursuant to Section VII.A. shall be
          reduced by 50% of the declining percentage for each remaining quarter
          until the termination date of the Agreement.

VIII.  Indemnification

      A.  PBOS shall indemnify, defend and hold harmless PBC, its affiliates,
          directors, officers, and employees, from and against any losses,
          claims of losses, damages and expenses (including without limitation
          court costs and attorneys' fees) caused by:

           i)   Defective Equipment to the extent provided by the equipment
                manufacturers to PBOS;
           ii)  Copyright or other intellectual property right infringements as
                set forth in Section VIII.E. below; and
<PAGE>

          iii)  any other matters with respect to which PBOS has obtained
                indemnities and/or defense from its vendors/suppliers or third
                parties.

      B.  PBC shall promptly notify PBOS of any indemnification claims. PBOS
          shall have the right to control the defense of such claim including
          the right, with the consent of PBC, to compromise or settle such
          claim. PBC shall participate in such defense if request by PBOS and
          shall be reimbursed for the expenses incurred as a result of such
          participation.

      C.  As previously agreed, PBOS will transfer warranties and
          indeminifcations it receives from its suppliers for the equipment
          purchased by PBC hereunder. If any such warranties and/or
          indemnifications are not transferable, PBOS hereby covenants to
          provide to PBC the practical benefits of such warranties and/or
          indemnifications. PBOS hereby waives all warranties (express or
          implied), other than the indemnities or warranties referred to in this
          Agreement. Further, PBOS will not be providing maintenance service on
          equipment sold to PBC.

      D.  PBOS shall provide PBC with notice prior to changing any provisions in
          any supplier/vendor contract relating to indemnities, warranties or
          any other provisions with respect to which PBOS has agreed to pass on
          the benefits to PBC.
<PAGE>

        E.  PBOS will, at its sole expense, indemnify, defend, and hold harmless
            PBC, its parent, directors, officers and employees from and against
            all liability as a result of a claim or action asserted by any third
            party based upon PBC's or its customer's use and/or possession of
            modifications to, or designs of equipment requested or completed by
            PBOS, which equipment has then been supplied to PBC by PBOS pursuant
            to this Agreement ("Infringing Equipment") infringing any patent,
            copyright, trade secret, trademark or other intellectual property
            right or interest of any third party ("Infringement") or any
            customer claim against PBC relating to any Infringement, and PBOS
            will pay damages, costs, expenses, settlement amounts and judgments
            finally awarded against PBC or PBC's customers relating thereto
            (including court costs and attorneys' fees). PBC agrees to promptly
            notify PBOS in writing of any matters in respect to which the
            foregoing indemnity may apply. PBOS shall have the exclusive right
            to control and conduct the defense and settlement of all such claims
            or actions. PBC agrees to provide such assistance at PBOS' expense
            that may be reasonably required by PBOS in connection with such
            settlement or defense. If final judgment shall be obtained against
            PBC's or its customer's use or operation of the equipment supplied
            by PBOS to PBC pursuant to this Agreement, or any part thereof, by
            reason of such Infringement, or if in PBOS's opinion, such equipment
            is likely to become subject to a claim of Infringement, PBOS shall,
            at its sole expense and option, either (a) modify the Infringing
            Equipment so that it becomes non-infringing without materially
            altering its capacity or performance; (b) procure for PBC or PBC's
            customer the right to continue to use the Infringing Equipment; or
            (c) substitute for the Infringing Equipment other equipment having a
            capability equivalent to that of the Infringing Equipment. If
            neither (a) through (c) above is available to PBOS, then PBOS shall
            refund to PBC the purchase price of such unit of Infringing
            Equipment paid, pro ratable, based upon a thirty-six (36) month
            useful life and shall remove the Infringing Equipment at its sole
            cost and expense. PBOS shall have no liability with respect to any
            such claim or action to the extent caused by the combination,
            operation or use of the Infringing Equipment with any equipment,
            device, or alteration to the Infringing Equipment not made or
            authorized in writing by PBOS. The foregoing states the entire
            liability of PBOS to PBC for Infringement.

IX.     Service Level Agreements
        -------------------------

        PBOS will provide the following to PBC at no charge:

        A.   Marketing & Sales Support
             -------------------------

             i)    Monthly updates of new products.
             ii)   PBOS Creative for all brochures (electronically)
             iii)  A PBOS product launch binder for each product
             iv)   One time "train the trainer" session training on new
                   products, provided that PBC is responsible for the cost of
                   travel and lodging of its personnel participating in such
                   training
             v)    A master copy on a per product basis of training materials to
                   be used for training the sales force
             vi)   Ability for PBC to participate in events (Seminars, Trade
                   Shows, etc.)

        B.   Technical & Service Support
             ---------------------------
<PAGE>

        i)   Quality assurance testing, engineering and R&D
        ii)  One technical training (train the Trainer program) class per new
             product introduction including all new product/feature
             introductions, as well as iLearning. PBC may elect at their
             discretion to arrange technical training at a Canadian facility of
             their choice. PBC will pay the travel and living expenses of the
             trainer provided that PBC has approved such costs in advance.
        iii) Service bulletins and updates, trouble database, including access
             to all web related information and problem resolution procedures
             currently available.
        iv)  Technical & engineering bulletins
        v)   Patches & interface kits (including software updates for existing
             products) provided that they are free to PBOS; PBC shall pay any
             incremental costs specific to PBC with respect to the foregoing
             provided that PBC has approved such costs in advance
        vi)  Hotline support for technical issues (third level only; i.e., after
             their customer engineer and technical support people have failed)
        vii) Diagnostic tools (software based) provided that they are free to
             PBOS; PBC shall pay any incremental costs specific to PBC with
             respect to the foregoing provided that PBC has approved such costs
             in advance

        PBOS will provide the following at a mutually agreed upon reasonable
        price:

        .  Customization to products - Parties to include a co-development
           policy to meet Canadian requirements, including agreement delivery
           timetable, pre and post sales support, intellectual property rights
           etc.
        .  On-Site assistance
        .  Coordination of third party engineering support for unique
           engineering requirements

        The Parties will work in good faith to mutually agree to the following
        within 90 days of the execution of the Agreement:

        .  On-site assistance procedure
        .  High profile event procedure
        .  Complaint procedure
        .  Standardized fault resolution process
        .  Contacts for technical product information
        .  Problem resolution process (including emergency, out of hours
           coverage etc.)
        .  Monthly reporting and review of service level measures
        .  Process for dealing with epidemic failure of components

X.  Cross Border Transactions
    -------------------------

    A.  With respect to cross border transactions, regardless of whether PBOS or
        any of its employees, associates, agents, distributors, affiliates or
        subsidiaries or PBC or any of its employees, associates, agents,
        distributors, affiliates or subsidiaries, other than PBMS, initiates the
        transactions, all revenue from sales or service and the associated costs
        shall belong to the company in the territory where installation of the
        equipment occurs.
<PAGE>

        Each party may contract directly with the customer for the sale, rental
        or service in its home country or, if the customer requires a single
        point of contact, the parties shall enter into a subcontract arrangement
        with the party in the country in which the customer's applicable
        purchasing office is located serving as the prime contractor. Each party
        shall decide the price and terms to be charged within its respective
        country, provided, however, that with respect to large transactions,
                 --------  -------
        each party's Contact for Cross Border Transactions shall meet to decide
        the pricing to be charged to the customer.

B.      Each of PBOS and PBC shall appoint a single contact person to handle any
        such cross border transactions ("Contact for Cross Border
                                         ------------------------
        Transactions"). As of the date of this Agreement, the primary Contact
        ------------
        for Cross Border Transactions for each of PBOS and PBC is set forth
        below:

        For PBC:    Rob Medved
                    Telephone: 416-484-3803
                    Facsimile: 416-484-3975
                    Email: rob.medved@pitneybowes.ca

        For PBOS:   Christopher Dewart
                    Telephone: 203-365-7101
                    Facsimile: 203-365-6135
                    Email: Chris.Dewart@pb.com

        Each of the above shall be responsible for appointing a deputy to act
        on his behalf in his absence.

C.      PBOS and PBC shall schedule periodic meetings for its sales people
        involved in cross border transaction to ensure open communications
        between PBC and PBOS with respect to same.

XI.  Product Sourcing
     ----------------

     PBOS, through its product sourcing, will use its best efforts to ensure
     that Canadian product requirements are being met.  The parties agree to
     meet at least twice per year to obtain PBC input in the types and qualities
     of products required to allow PBC to remain competitive in the Canadian
     market place.

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