Document:

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Exhibit 10.29

                       DAIRY MART CONVENIENCE STORES, INC.
                        CHANGE OF CONTROL SEVERANCE PLAN

                  WHEREAS, the Board of Directors (the "Board") of Dairy Mart
Convenience Stores, Inc. (the "Company") recognizes that the possibility of a
Change of Control (as hereinafter defined) exists and that the possibility, or
the occurrence, of a Change of Control can result in significant distraction of
its personnel because of the uncertainties inherent in such a situation;

                  WHEREAS, the Board has determined that it is essential and in
the best interest of the Company and its stockholders to retain the services of
certain employees in the event of a possibility, or occurrence, of a Change of
Control and to ensure the Participants' (as hereinafter defined) continued
dedication and efforts in such event without undue concern for the Participants'
personal financial and employment security;

                  WHEREAS, in order to induce the Participants to remain in the
employ of the Company or any Employer (as hereinafter defined), particularly in
the event of a possibility, or the occurrence, of a Change of Control, the
Company desires to establish this Change of Control Severance Plan (the "Plan")
to provide the Participants with certain benefits in the event of certain
terminations of their employment within one year following a Change of Control;

                  NOW, THEREFORE, the Company does hereby establish the Plan in
accordance with the following terms:

                  1. TERM OF PLAN. This Plan shall become effective on the
Effective Date and shall remain in effect until the first anniversary of a
Change of Control; PROVIDED, HOWEVER, that in the event that a Change of Control
does not occur prior to May 25, 2001, then this Plan shall not become effective;
PROVIDED, FURTHER, that in the event that a Change of Control does occur prior
to May 25, 2001, the Company shall in all events remain liable to provide any
amounts or benefits to which a Participant became entitled hereunder prior to
the first anniversary of such Change of Control.

                  2. EMPLOYEES COVERED. This Plan shall apply to the Employees
employed by any Employer on the day immediately preceding the Effective Date
(the "Participants").

                  3. DEFINITIONS. For purposes of this Plan, the following
definitions shall apply:

                  "Base Salary" shall mean a Participant's annual base salary on
the Effective Date. The annual base salary for full-time hourly-paid
Participants shall be their hourly wage rate multiplied by 2,080 hours. The
annual base salary for part-time hourly-paid Participants shall be their hourly
base wage rate multiplied by either their hours worked per week during the 52
week period which ends on their Termination Date or 2,080 hours, whichever is
less.

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                  "Cause" shall mean the termination of a Participant due to:

                                    (i) the failure of the Participant to
                  perform substantially the Participant's duties with the
                  Employer (other than any such failure resulting from
                  incapacity due to physical or mental illness), after a written
                  demand for substantial performance is made upon the
                  Participant by an officer of the Employer or the Participant's
                  superior; or

                                    (ii) (A) an indictment of the Participant
                  for or the Participant's plea of guilty or NOLO CONTENDERE to,
                  a felony or (B) the willful engaging by a Participant in
                  misconduct which is materially and demonstrably injurious to
                  the Company or any Employer.

                  "Change of Control" shall mean any of the following events:

                                    (i) If any "person" (as the terms used in
                  Sections 13(d) and 14(d) of the Exchange Act), other than
                  Gregory G. Landry, Robert B. Stein, Jr., or DM Associates
                  Limited Partnership, is or becomes the "beneficial owner" (as
                  defined in Rule 13d-3 under the Exchange Act), directly or
                  indirectly, of securities of the Company representing 20% or
                  more of the Company's outstanding securities;

                                    (ii) A merger, consolidation,
                  reorganization, sale of all or substantially all of the assets
                  of the Company or similar transaction occurs in which the
                  Company is not the resulting entity, other than a transaction
                  following which (A) at least 51% of the equity ownership
                  interests of the entity resulting from such transaction are
                  beneficially owned (within the meaning of Rule 13d-3
                  promulgated under Exchange Act) in substantially the same
                  relative proportions by persons who, immediately prior to such
                  transaction, beneficially owned (within the meaning of Rule
                  13d-3 promulgated under the Exchange Act) at least 51% of the
                  outstanding equity ownership interests in the Company and (B)
                  at least 51% of the securities entitled to vote generally in
                  the election of directors of the entity resulting from such
                  transaction are beneficially owned (within the meaning of Rule
                  13d-3 promulgated under the Exchange Act) in substantially the
                  same relative proportions by persons who, immediately prior to
                  such transaction, beneficially owned (within the meaning of
                  Rule 13d-3 promulgated under the Exchange Act) at least 51% of
                  the Company; or

                                    (iii) A tender offer is completed for 20% or
                  more of the voting securities of the Company then outstanding.

                  "Directors" shall mean employees in those positions listed on
Exhibit B, or the employees' successors.

                  "Disability" shall mean the Participant's absence from the
full-time performance of the Participant's duties, (as they existed immediately
prior to such absence) for 180 consecutive business days, when the Participant
is disabled as a result of incapacity due to physical or mental illness or
serious injury.

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<PAGE>   3

                  "Effective Date" shall mean the date on which a Change of
Control occurs, provided that a Change of Control occurs prior to May 25, 2001;
in the event that no Change of Control occurs prior to such date, then this Plan
shall not become effective.

                  "Employee" shall mean any employee of any Employer, other than
those employees who (A) are party to employment agreements with the Company or
any Employer or (B) are regularly and customarily employed in store positions
(e.g.: Customer Service Managers, General Managers, Co-Managers, QSR Managers,
Assistant Customer Service Managers, Customer Service Associates, etc.).

                  "Employer" shall mean the Company or any subsidiary of the
Company for which a Participant performs services or is employed thereby, as
applicable to each Participant.

                  "Exchange Act" shall mean the Securities Exchange Act of 1934,
as amended.

                  "Exempt/Professional Employees" shall mean employees who
possess salaried positions but are not Vice Presidents, Directors, or Managers
as listed in Exhibits A, B, and C, respectively, and who are not Non-Exempt
Employees.

                  "Good Reason" shall mean the occurrence after a Change of
Control of any of the following events or conditions which is not cured within
thirty (30) days after the Company receives written notice from the Participant
setting forth in reasonable detail the basis for the Participant's claim of Good
Reason:

                                    (i) any reduction in the Participant's Base
                  Salary from the Base Salary in effect immediately prior to the
                  Change of Control;

                                    (ii) any significant diminution in the
                  Participant's duties or responsibilities from those he or she
                  held immediately prior to the Effective Date; and

                                    (iii) the Participant is required to be
                  based at a location more than 50 miles from the location where
                  the Participant was based and performed services immediately
                  prior to the Effective Date or any substantial increase in the
                  Participant's business related travel over the level of travel
                  required of such Participant immediately prior to the
                  Effective Date.

                  "Managers" shall mean employees in those positions listed on
Exhibit C, or the employees' successors.

                  "Non-Exempt Employees" shall mean employees who possess
hourly-paid positions.

                  "Retirement" shall mean a termination of employment by the
Participant pursuant to late, normal or early retirement under a pension plan
sponsored by the Company, as defined in such plan.

                  "Termination Date" shall mean in the case of the Participant's
death, his date of death, or in all other cases, the date specified in any
notice of termination.

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                  "Vice Presidents" shall mean employees in those positions
listed on Exhibit A, or the employees' successors.

                  4. COMPENSATION UPON TERMINATION. The Participant shall be
entitled to the severance benefits provided in this Section 4 hereof in the
event the Participant's employment is terminated, within one year following a
Change of Control, by an Employer without Cause or by the Participant for Good
Reason. Notwithstanding the foregoing, the Participant shall not be entitled to
severance benefits in the event of a termination of employment (i) by the
Company for Cause, (ii) by the Participant without Good Reason, or (iii) on
account of death, Disability or Retirement; PROVIDED, HOWEVER, that any
termination of employment which is coincident with or subsequent to a
termination by the Company without Cause or by the Participant for Good Reason
will not prevent the Participant from receiving severance benefits hereunder
(e.g., if a Participant terminates his employment for Good Reason, but
simultaneously retires under a pension plan, such Participant shall be entitled
to benefits under the Plan). Upon termination of the Participant's employment as
provided above, each Participant shall be entitled to the following benefits:

                  (a) SEVERANCE. The Participants shall receive cash severance
payments, payable in installments pursuant to the normal payroll practices of
the Company, equal to the amounts listed in the following table; PROVIDED,
HOWEVER, that the minimum severance any Participant shall receive shall not be
less than the minimum severance for their position (as listed below):

<TABLE>
<CAPTION>
                  ------------------------------ -------------------------------------------- -----------------------
                  POSITION                       SEVERANCE FORMULA                            MINIMUM
                  ------------------------------ -------------------------------------------- -----------------------
<S>                                              <C>                                          <C>
                  Non-Exempt Employees           1 week of Base Salary for each full or       8 weeks of Base Salary
                                                 partial year of service
                  ------------------------------ -------------------------------------------- -----------------------
                  Exempt/Professional Employees  1 week of Base Salary for each full or       12 weeks of Base
                                                 partial year of service                      Salary
                  ------------------------------ -------------------------------------------- -----------------------
                  Managers & Directors           1 week of Base Salary for each full or       16 weeks of Base
                                                 partial year of service                      Salary
                  ------------------------------ -------------------------------------------- -----------------------
                  Vice Presidents                1 week of Base Salary for each full or       52 weeks of Base
                                                 partial year of service                      Salary
                  ------------------------------ -------------------------------------------- -----------------------
</TABLE>

In no event shall any Participant be entitled to receive more than 2 years of
Base Salary.

                  (b) ADDITIONAL PAYMENTS. In addition to the severance payment
in (a), above, the Participants shall receive additional payments, also payable
in installments pursuant to the normal payroll practices of the Company, as
follows:

                                    (i) any accrued but unpaid Base Salary
                  through the Termination Date; and

                                    (ii) an amount, if any, equal to any earned
                  but unused vacation pay, in each case, in full satisfaction of
                  the Participant's rights thereto.

                  (c) WELFARE BENEFITS. The Company and the Participant shall
continue to make such contributions as were required to be paid by the Company
and the Participant immediately prior to the Termination Date for, and the
Participant shall continue to receive, medical and

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dental benefits for the Participant and the Participant's eligible dependents on
the same basis as in effect prior to the Change of Control or the Participant's
Termination Date, whichever is deemed to provide for more substantial benefits,
for a period equal to the number of weeks the Participant is entitled to
severance payments pursuant to subsection (a) above (the "Severance Period");
thereafter, the Participant may continue to be covered under the plans of the
Employer providing such benefits at the Participant's expense at the applicable
Consolidated Omnibus Reconciliation Act of 1985, as amended ("COBRA") rate for
the duration of the COBRA period which begins to run as of the Termination Date
of the Participant; PROVIDED, HOWEVER, in the event that the Participant
commences comparable benefit coverage with a subsequent employer during the
Severance Period, such Employer benefit coverage shall cease.

                  (d) OUTPLACEMENT. The Company may, in its sole discretion,
provide the Participant with outplacement services at a firm of the Company's
choosing, so long as such services do not exceed 10% of the Participant's Base
Salary.

                  (e) WITHHOLDING. Payments and benefits provided pursuant to
this Section 4 shall be subject only to any applicable payroll and other taxes
required to be withheld.

                  (f) NO MITIGATION. The Participant shall not be required to
mitigate the amount of any payment provided for in this Plan by seeking other
employment or otherwise and no such payment shall be offset or reduced by the
amount of any compensation or benefits provided to the Participant in any
subsequent employment, other than is set forth in Section 4(b).

                  (g) OFFSET FOR OTHER SEVERANCE. In the event that the
Participant is eligible for severance under any other plan or agreement of the
Company or any Employer, then any cash severance amounts payable pursuant to
this Plan shall be reduced by the amount of any cash severance payments payable
under such other plan or agreement.

                  5. NOTICES. (a) Termination of the Participant by the Company
for any reason shall be made by delivery to the Participant a written notice
specifying the basis for such termination ("Notice of Termination"). For the
purposes of this Plan, notices and all other communications provided for in the
Plan shall be in writing and shall be deemed to have been duly given when
personally delivered, delivered by a nationally recognized overnight delivery
service, or sent by certified mail, return receipt requested, postage prepaid,
addressed to the respective addresses last given by each party to the other,
provided that all notices to the Company shall be directed to the attention of
the General Counsel with a copy to the Secretary of the Company. All notices and
communications shall be deemed to have been received on the date of delivery
thereof or on the third business day after the mailing thereof, except that
notice of change of address shall be effective only upon receipt.

                  6. AMENDMENT AND TERMINATION. The Plan may not be amended and
shall terminate on the first anniversary of the Effective Date; PROVIDED,
HOWEVER, that the termination of the Plan shall not alter or curtail the
entitlements of a Participant accrued under the terms of this Plan by virtue of
a termination of the Participant's employment prior to such termination and the
Company shall continue to provide the benefits or payments to which a
Participant had become entitled hereunder prior to the termination of this Plan;
PROVIDED, FURTHER, that, in the

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event that a Change of Control has not occurred prior to May 25, 2001, then this
Plan shall not become effective and shall be of no force and effect.

                  7. NON-EXCLUSIVITY OF RIGHTS. Nothing in this Plan shall
prevent or limit the Participant's continuing or future participation in any
benefit, bonus, incentive or other plan or program provided by the Company or
any of its subsidiaries and for which the Participant may qualify, nor shall
anything herein limit or reduce such rights as the Participant may have under
any agreements with the Company or any of its subsidiaries (although any such
severance benefits reduce the severance payable under this Plan). Amounts which
are vested benefits or which the Participant is otherwise entitled to receive
under any plan or program of the Company or any of its subsidiaries shall be
payable in accordance with such plan or program, except as explicitly modified
by this Plan.

                  8. JOINT AND SEVERAL LIABILITY. Each entity included in the
definition of "Employer" and any successors or assigns shall be jointly and
severally liable with the Company under this Plan.

                  9. GOVERNING LAW. This Plan shall be governed by and construed
and enforced in accordance with the laws of the State of Ohio without giving
effect to the conflict of law principles thereof. For purposes of jurisdiction
and venue, the Company and each Employer hereby consents to jurisdiction and
venue in any action, suit or proceeding in any court of competent jurisdiction
in any state in which the Participant resides at the commencement of such
action, suit of proceeding and waives any objection, challenge or dispute as to
such jurisdiction or venue being proper.

                  10. SUCCESSORS AND ASSIGNS. This Plan shall be binding upon
and shall inure to the benefit of the Company, its successors and assigns, and
the Company shall require any successor or assign to expressly assume and agree
to maintain this Plan and to perform under this Plan to the same extent that the
Company would be required to perform under the Plan if no such succession or
assignment had taken place. The term "Company" as used herein shall include such
successors and assigns.

                  11. SEVERABILITY. The provisions of this Plan shall be deemed
severable, and the invalidity or unenforceability of any provision hereof shall
not affect the validity or enforceability of the other provisions hereof.

                  IN WITNESS WHEREOF, this instrument has been executed on this
20TH day of JUNE, 2000.

                                            DAIRY MART CONVENIENCE STORES, INC.

                                            By:  /s/ Gregory G. Landry
                                                 --------------------------
                                            Name:   Gregory G. Landry
                                            Title:  Vice Chairman

                                       6<PAGE>   1
Exhibit 10.31

          THIS AGREEMENT IS NOT AN OFFER WITH RESPECT TO ANY SECURITIES
          OR A SOLICITATION OF ANY KIND. SUCH AN OFFER OR SOLICITATION
         WILL BE MADE IN COMPLIANCE WITH ALL APPLICABLE SECURITIES LAWS.

                          EXCHANGE AND VOTING AGREEMENT

         THIS EXCHANGE AND VOTING AGREEMENT (this "AGREEMENT") is dated as of
March 15, 2001, by and among Dairy Mart Convenience Stores, Inc., a Delaware
corporation ("DMC"), and the Noteholders of DMC listed on Schedule I attached
hereto (together with their respective successors, transferees and assigns, each
a "NOTEHOLDER" and, collectively, the "NOTEHOLDERS").

         WHEREAS, in connection with a contemplated merger of DM Acquisition
Corp. ("ACQUIROR") with and into DMC, pursuant to an Agreement and Plan of
Merger dated the date hereof by and between DMC and the Acquiror (the "MERGER
AGREEMENT"), DMC desires to exchange those certain notes (the "NOTES") issued
pursuant to the Amended and Restated Indenture by and among DMC, its
subsidiaries listed therein and First Bank N.A., as Trustee, dated as of
December 1, 1995 (the "INDENTURE"), for a combination of cash, notes and
warrants, as described in the term sheet (the "TERM SHEET") attached hereto as
Exhibit A (the "EXCHANGE");

         WHEREAS, in order to facilitate the Exchange, DMC intends to deliver,
in writing, to each holder of the Notes an Offer to Exchange and Consent
Solicitation (the "SOLICITATION") requesting it to tender its Notes in the
Exchange and consent to the amendment of the Indenture (the "AMENDED
INDENTURE"), all in accordance with the Term Sheet;

         WHEREAS, in anticipation of the Solicitation, DMC desires to enter into
this Agreement (this Agreement is the "LOCKUP AGREEMENT" referred to in the Term
Sheet) with the Noteholders, representing in the aggregate approximately 70% of
the aggregate principal amount of the Notes, in order to, among other things,
obtain their agreement to tender their Notes in the Exchange and to agree on its
own behalf to effect the Exchange and to consummate the transactions
contemplated in the Merger Agreement;

         WHEREAS, the Noteholders desire to enter into this Agreement and
confirm their agreement to tender their Notes in the Exchange and to consent to
the amendment of the Indenture in accordance with the Term Sheet; and

         WHEREAS, each of DMC, the Noteholders, and Acquiror have reviewed, or
have had the opportunity to review, with the assistance of professional and
legal advisors of their choosing, the proposed terms of the transactions
contemplated in the Term Sheet (such transactions constituting, the
"RESTRUCTURING").

         NOW, THEREFORE, in consideration of the premises and the mutual
covenants herein contained and intending to be legally bound, the parties hereby
agree as follows:

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                                   ARTICLE 1.

                         THE EXCHANGE; AMENDED INDENTURE

Section 1.01  COVENANTS.

         (a) VOTING AND SUPPORT OF EXCHANGE AND AMENDED INDENTURE. Each of the
Noteholders agrees that, if the terms of the documents implementing the
Restructuring are consistent with the Term Sheet and this Agreement has not been
terminated in accordance with its terms, it shall (i) tender its Notes in the
Exchange and vote to amend the Indenture as requested and to adopt the Amended
Indenture, (ii) refrain from, directly or indirectly, supporting or consenting
to any other restructuring, exchange, consent solicitation, sale or acquisition
relating to DMC or its affiliates, (iii) permit DMC to disclose the existence
and material terms of this Agreement in any solicitation or related document
without disclosing the identity or individual holding of any Noteholder, subject
to the provisions of Article 4 of this Agreement, unless required by law or by
order of a court of competent jurisdiction, and (iv) not instruct the Indenture
Trustee to take any action that is inconsistent with the terms and conditions of
this Agreement and, if the Indenture Trustee takes or threatens any such action,
direct the Indenture Trustee not to take such action.

         (b) TRANSFER OF NOTES. Except as expressly provided herein, this
Agreement shall not in any way restrict the right or ability of any Noteholder
to sell, assign, pledge, transfer or otherwise dispose of any of the Notes it
holds or manages. Each Noteholder agrees that, during the term of this
Agreement, it shall not sell, assign, pledge, transfer or otherwise dispose of
any of the Notes it holds or manages unless and until the transferee delivers to
the transferor and DMC, prior to or contemporaneously with the effective date of
such transfer, a written agreement or acknowledgement whereby such transferee
has assumed all obligations of the transferor hereunder. In the event that other
holders of Notes subsequently join in the transactions contemplated by this
Agreement, such holders shall agree in writing at the time they join to be bound
by this Agreement in its entirety without revision, and also shall provide DMC
with the principal amount of the Notes held for inclusion on the respective
signature page.

         (c) MUTUAL ASSURANCES. DMC and the Noteholders hereby covenant to one
another to use their reasonable best efforts, as expeditiously as possible and
during the term of this Agreement, to perform their respective obligations under
this Agreement and take all the actions necessary to consummate the
Restructuring. The parties further agree to take such other actions as are
reasonably necessary and appropriate to carry out the foregoing and to
effectuate the Exchange and evidence the Noteholders' vote including, but not
limited to, the execution and delivery of an exchange agreement, transmittal
letters, written consents or other documents containing customary terms and
provisions. DMC hereby covenants to use its reasonable best efforts to perform
its obligations, as expeditiously as possible, under the Merger Agreement and
take all actions necessary to consummate the transactions contemplated by the
Merger Agreement.

         (d) PREPARATION OF RESTRUCTURING DOCUMENTS

                 (i)       DMC shall prepare the solicitation documents
                           necessary to effectuate the Exchange, all
                           documentation related thereto or

<PAGE>   3

                           required thereunder, all of which shall be prepared
                           and contain provisions consistent with the Term
                           Sheet; and

                (ii)       The Noteholders shall prepare the new indenture
                           pursuant to which DMC will issue the New Senior
                           Secured Subordinated Notes to be received by
                           Noteholders in the Exchange consistent with the terms
                           thereof set forth in the Term Sheet.

                                   ARTICLE 2.

                               TERMINATION EVENTS

Section 2.01  TERMINATION BY NOTEHOLDERS. This Agreement shall terminate and all
of the obligations of DMC and the Noteholders shall be of no further force or
effect in the event that any of the following occurs (each, a "TERMINATION
EVENT"):

        (a)       immediately and automatically upon the giving of written
                  notice of termination by those Noteholders holding a majority
                  of the Notes listed on Schedule I hereto to DMC if:

                 (i)       DMC fails to make the scheduled March 15, 2001
                           interest payment to Noteholders in accordance with
                           the Indenture;

                (ii)       DMC fails to either (x) make the scheduled March 15,
                           2001 $20 million payment due under the Credit
                           Agreement dated as of December 28, 1999, as amended
                           (the "CREDIT AGREEMENT"), currently in effect between
                           DMC and Citizens Bank of Connecticut ("CITIZENS"), as
                           agent to the syndicate of banks named therein, or (y)
                           enter into a written amendment, waiver or forbearance
                           agreement with Citizens whereby Citizens agrees to
                           either (1) permanently waive or remove the condition
                           described in the preceding clause (x), or (2) forbear
                           from asserting any rights or remedies it may have in
                           connection with any default under the preceding
                           clause (x) under the Credit Agreement or otherwise
                           taking action against DMC with respect thereto at
                           least until August 31, 2001;

               (iii)       DMC fails to file its preliminary proxy materials
                           with the United States Securities and Exchange
                           Commission (the "SEC") by April 30, 2001;

                (iv)       DMC fails to close both the Exchange and the merger
                           of DMC and Acquiror, as contemplated in the Merger
                           Agreement and pursuant to the specific terms thereof
                           without material change, as well as all financing and
                           vendor transactions contemplated in the Merger
                           Agreement, and in each case do so by August 31, 2001;
                           or

                 (v)       Prior to the closing of the Exchange and the merger
                           of DMC and Acquiror if (x) the projected total
                           liabilities of DMC immediately after such closing,
                           calculated in accordance with generally

<PAGE>   4

                           accepted accounting principles consistently applied,
                           as certified by a duly authorized officer of DMC and
                           of Acquiror to the Noteholders within 10 business
                           days prior to the termination date of the Exchange
                           announced in the Solicitation, exceeds $234,000,000
                           (which number shall be subject to upward adjustment
                           for changes or conditions affecting convenience store
                           chains generally or regionally or changes in the
                           financial markets or economic, tax or regulatory
                           conditions generally or regionally), (y) the E&Y
                           Report (as defined below) projects EBITDA for DMC for
                           the twelve months following such closing ("Pro Forma
                           EBITDA") to be less than $20,000,000, or (z) if the
                           E&Y Report is dated prior to thirty days before the
                           termination date of the Exchange announced in the
                           Solicitation, the Company and Acquiror shall fail to
                           deliver to the Noteholders within 10 business days
                           prior to such termination date, a certificate from a
                           duly authorized officer of DMC and of Acquiror that
                           Pro Forma EBITDA (assuming the methodology of the E&Y
                           Report) is $20,000,000 or greater. "E&Y Report" shall
                           mean the certain report being prepared by Ernst &
                           Young LLP in connection wit the merger of DMC and
                           Acquiror for the benefit of The Provident Bank, that
                           is to be delivered after the date hereof and prior to
                           closing; or

        (b)       five (5) business days after the Noteholders holding a
                  majority of the Notes listed on Schedule I hereto have
                  delivered written notice of termination to DMC that DMC has
                  materially breached an obligation of DMC under this Agreement,
                  and such failure remains uncured at the conclusion of such
                  period.

        Section 2.02 TERMINATION BY DMC. This Agreement shall terminate and all
of the obligations of DMC and the Noteholders shall be of no further force or
effect in the event that any of the following occurs (each, also a "TERMINATION
EVENT").

                  (a) immediately and automatically upon the giving of written
notice of termination by DMC to counsel for the Noteholders if the fiduciary
duties of DMC, as reasonably determined by the Board of Directors of DMC upon
the advice of counsel, require the termination of this Agreement to implement
another restructuring transaction; and

                  (b) five (5) business days after DMC has delivered written
notice of termination to counsel for the Noteholders that this Agreement has
been materially breached by Noteholder(s) owning or controlling with the power
to vote 20% of the aggregate face amount of the Notes, and such failure remains
uncured at the conclusion of such period.

<PAGE>   5
                                   ARTICLE 3.

                         REPRESENTATIONS AND WARRANTIES

     Section 3.01 (a) Each party represents and warrants to the other parties
that (i) it is duly organized, validly existing and in good standing under the
laws of the jurisdiction of its formation, (ii) its execution, delivery and
performance of this Agreement are within the power and authority of such party
and have been duly authorized by such party and that no other approval or
authorization is required, (iii) this Agreement has been duly executed and
delivered by it and constitutes its legal, valid and binding obligation,
enforceable in accordance with the terms hereof, subject to bankruptcy,
insolvency, fraudulent conveyance and similar laws affecting the rights or
remedies of creditors generally, and (iv) none of the execution and delivery of
this Agreement or compliance with the terms and provisions hereof will violate,
conflict with or result in a breach of, its certificate of incorporation or
bylaws or other constitutive document, any applicable law or regulation, any
order, writ, injunction or decree of any court or governmental authority or
agency, or any agreement or instrument to which it is a party or by which it is
bound or to which it is subject.

         (b) Each of the Noteholders further represents and warrants to DMC, as
to itself, that (i) it is the owner of, and/or the investment advisor or manager
(with the absolute power to vote, transfer, and dispose of the Notes on behalf
of the owners of such Notes) of accounts for the holders or beneficial owners
of, the aggregate principal amount of the Notes set forth on its respective
signature page, (ii) the respective aggregate principal amount of Notes set
forth on its respective signature page is true and correct as of the date hereof
(iii) except as contemplated herein, it has not transferred, assigned or
otherwise disposed of, or entered into any agreement (whether written or oral)
to transfer, assign or otherwise dispose of, its right, title and interest in
and to the Notes which it holds, and (iv) upon delivery of such Notes to DMC on
the consummation of the Exchange, DMC shall acquire all right, title and
interest to such Notes, free and clear of any lien, claim, encumbrance or other
restriction.

         (c) DMC represents and warrants to the Noteholders that there are no
actions, suits, claims, proceedings or, to their knowledge, investigations
pending or, to their knowledge, threatened against DMC or any of its current or
former directors or officers that would give rise to a material claim for
indemnification against DMC by any of such directors or officers under
applicable law or the certificate of incorporation and/or by-laws of DMC.

         (d) DMC represents and warrants to the Noteholders as follows:

                 (i)       SEC REPORTS AND FINANCIAL STATEMENTS. Each form,
                           report, schedule, registration statement, definitive
                           proxy statement and other document (together with all
                           amendments thereof and supplements thereto) filed by
                           DMC or any of its subsidiaries with the SEC since
                           December 31, 1997 (as such documents have since the
                           time of their filing been amended or supplemented,
                           the "DMC SEC REPORTS"), are all the documents (other
                           than preliminary material) that DMC and its
                           subsidiaries were required to file with the SEC since
                           such date. As of their respective dates, the DMC SEC
                           Reports (i) complied as to form in all material
                           respects with

<PAGE>   6

                           the requirements of the Securities Act of 1933, as
                           amended, and the rules and regulations thereunder
                           (the "SECURITIES Act"), or the Securities Exchange
                           Act of 1934, as amended, and the rules and
                           regulations thereunder (the "EXCHANGE ACT"), as the
                           case may be, and (ii) did not contain any untrue
                           statement of a material fact or omit to state a
                           material fact required to be stated therein or
                           necessary in order to make the statements therein, in
                           light of the circumstances under which they were
                           made, not misleading. The audited consolidated
                           financial statements and unaudited interim
                           consolidated financial statements (including, in each
                           case, the notes, if any, thereto) included in the DMC
                           SEC Reports (the "DMC FINANCIAL STATEMENTS") complied
                           as to form in all material respects with the
                           published rules and regulations of the SEC with
                           respect thereto, were prepared in accordance with
                           generally accepted accounting principles applied on a
                           consistent basis during the periods involved (except
                           as may be indicated therein or in the notes thereto
                           and except with respect to unaudited statements as
                           permitted by Form 10-Q of the SEC) and fairly present
                           (subject, in the case of the unaudited interim
                           financial statements, to normal, recurring year-end
                           audit adjustments (which are not expected to be,
                           individually or in the aggregate, materially adverse
                           to DMC and its subsidiaries taken as a whole)) the
                           consolidated financial position of DMC and its
                           consolidated subsidiaries as at the respective dates
                           thereof and the consolidated results of their
                           operations and cash flows for the respective periods
                           then ended.

                (ii)       ABSENCE OF CERTAIN CHANGES OR EVENTS. Except as
                           disclosed in the DMC SEC Reports filed prior to the
                           date of this Agreement, (a) since October 28, 2000,
                           there has not been any change, event or development
                           having, or that could be reasonably expected to have,
                           individually or in the aggregate, a material adverse
                           effect on DMC and its subsidiaries taken as a whole,
                           other than events, changes or effects that (i) are
                           caused by general economic conditions in any region
                           in which DMC and its subsidiaries conduct business or
                           conditions affecting the types of businesses operated
                           by DMC and its subsidiaries, which conditions do not
                           affect DMC and its subsidiaries in a disproportionate
                           manner, or (ii) are related to or result from the
                           execution and delivery of this Agreement or from any
                           action or inaction on the part of the Noteholders or
                           any of their respective affiliates, and (b) except as
                           disclosed in Section 3.06 of the Company Disclosure
                           Letter, which is incorporated herein by reference, in
                           conjunction with the Merger Agreement (as that term
                           is defined in the Merger Agreement), between such
                           date and the date hereof (i) DMC and its subsidiaries
                           have conducted their respective businesses only in
                           the ordinary course consistent with past practice and
                           (ii) neither DMC nor any of its subsidiaries has
                           taken any action which, if taken after the date
                           hereof, would

<PAGE>   7

                           constitute a breach of any provision of clause (ii)
                           of Section 5.01(b) of the Merger Agreement.

                  (iii)    ABSENCE OF UNDISCLOSED LIABILITIES. Except for
                           matters reflected or reserved against in the balance
                           sheet for the period ended October 28, 2000 included
                           in the DMC Financial Statements or as disclosed in
                           Section 3.07 of the Company Disclosure Letter in
                           conjunction with the Merger Agreement, neither DMC
                           nor any of its subsidiaries had at such date, or has
                           incurred since that date, any liabilities or
                           obligations (whether absolute, accrued, contingent,
                           fixed or otherwise, or whether due or to become due)
                           of any nature that would be required by generally
                           accepted accounting principles to be reflected on a
                           consolidated balance sheet of DMC and its
                           consolidated subsidiaries (including the notes
                           thereto), except liabilities or obligations (i) which
                           were incurred in the ordinary course of business
                           consistent with past practice or (ii) which have not
                           been, and could not be reasonably expected to be,
                           individually or in the aggregate, materially adverse
                           to DMC and its subsidiaries taken as a whole.

                  (e) The Noteholders have no actual knowledge of any breach of
any of DMC's representations or warranties contained herein.

                                   ARTICLE 4.

                                 CONFIDENTIALITY

Section 4.01 CONFIDENTIALITY. Unless required by law or by order of a court of
competent jurisdiction, the parties shall not, directly or indirectly, use or
disclose to any person any information relating to the transactions contemplated
hereby, including without limitation, the existence of this Agreement or the
Term Sheet or of any transactions contemplated therein including the Exchange,
the Amended Indenture and Acquiror's acquisition by merger of DMC, provided that
the parties may disclose such information to their legal counsel and other
advisors in connection with their negotiation and evaluation of the transactions
contemplated hereby and to other holders of Notes not a party hereto in
connection with attempts to gain their consent to the Exchange and the Amended
Indenture, subject in each case to their agreement to be bound by this covenant.

Section 4.02 PUBLIC ANNOUNCEMENT. No party hereto shall make any announcement
regarding the subject matter of this Agreement to which the other parties hereto
shall reasonably object. Each party shall afford the other parties hereto a
reasonable opportunity to review and comment upon each announcement proposed to
be made by it prior to the release thereof.

Section 4.03 DISCLOSURE OF INDIVIDUAL HOLDING. Unless required by applicable
law or regulation or by order of a court of competent jurisdiction, DMC shall
not disclose the principal amount of Notes held by any individual Noteholder
without the prior written consent of such Noteholder, provided, however, that
DMC may disclose such information to its directors, officers, employees,
attorneys, accountants, financial advisors and other agents and representatives.
If the disclosure of such information is so required by law, DMC shall afford
the affected Noteholder a

<PAGE>   8

reasonable opportunity to review and comment upon any such disclosure. If DMC is
requested in any proceeding to disclose any such information, it shall give
reasonable notice to such Noteholder of such request so that it may seek an
appropriate protective order. The foregoing shall not prohibit DMC from
disclosing the aggregate principal amount of Notes held by the Noteholders as a
group.

                                   ARTICLE 5.

                                  MISCELLANEOUS

Section 5.01 DOCUMENTATION SATISFACTORY. All agreements, documents and
instruments relating to this Agreement, the Exchange, the Solicitation and the
merger of DMC and Acquiror, shall be reasonably satisfactory to each party
hereto. The Noteholders shall receive advance copies of all relevant documents
and papers relating to these transactions as they may reasonably request.

Section 5.02 SPECIFIC PERFORMANCE. It is understood and agreed by each of the
parties hereto that money damages would not be a sufficient remedy for any
material breach of this Agreement by any party and each non-breaching party
shall be entitled to specific performance and injunctive relief or other
equitable relief as a remedy for any such breach. This provision is without
prejudice to any other rights or remedies, whether at law or in equity, that any
party hereto may have against any other party hereto for any failure to perform
its obligations under this Agreement.

Section 5.03 RESERVATION OF RIGHTS. Except as expressly provided in this
Agreement, nothing herein is intended to, or does, in any manner, waive, limit,
impair or restrict the ability of any of the parties hereto to protect and
preserve its rights, remedies and interests, including, without limitation, the
claims of each of the Noteholders against DMC. If the transactions contemplated
herein are not consummated, or if this Agreement is terminated for any reason,
the parties hereto fully reserve any and all of their rights. Pursuant to
Federal Rule of Evidence 408 and any applicable state rules of evidence, this
Agreement shall not be admitted into evidence in any proceeding other than in a
proceeding to enforce its terms or relating to a party's material breach of its
obligations hereunder.

Section 5.04 FEES AND EXPENSES. During the term of this Agreement, DMC shall pay
the reasonable and actual fees and expenses of the Noteholders' counsel, in
accordance with the terms of the letter agreement dated as of December __, 2000.
Notwithstanding anything herein to the contrary, DMC's termination of such
letter agreement shall be deemed a termination of the Noteholders' obligations
hereunder.

Section 5.05 AMENDMENTS. This Agreement may not be amended except by an
instrument in writing signed by all parties hereto.

Section 5.06 SUCCESSORS AND ASSIGNS. This Agreement and all of the provisions
hereof shall be binding upon and inure to the benefit of the parties hereto, and
their respective successors and assigns. Without in any manner limiting the
scope, extent or effect of the foregoing, the respective Noteholders shall not
transfer, assign or otherwise dispose of their right, title and interest in and
to, as applicable, the Notes, except in accordance with section 1.01(b) hereof.
Nothing in the Agreement, express or implied, shall give to any person or
entity, other than the parties hereto, any benefit or any legal or equitable
right, remedy, or claim under this Agreement. The parties intend that there
shall be no third-party beneficiaries of or to this Agreement.

<PAGE>   9
Section 5.07  NOTICES. In addition to any notice requirement set forth in any
indenture or other agreement, any notice required or desired to be served, given
or delivered under this Agreement shall be in writing, and shall be deemed to
have been validly served, given or delivered if provided by personal delivery,
or upon receipt of fax delivery, as follows:

                  (a)      if to DMC, to:
                           Dairy Mart Convenience Stores, Inc.
                           One Dairy Mart Way
                           300 Executive Parkway West
                           Hudson, Ohio 44236
                           Attn: Mr. Gregory G. Landry
                           Fax: (330) 342-6872

                           with a copy to:

                           Milbank, Tweed, Hadley & McCloy LLP
                           One Chase Manhattan Plaza
                           New York, New York 10005-1413
                           Attn: Roland Hlawaty, Esq. and Dennis F. Dunne, Esq.
                           Fax: (212) 530-5219

                  1.       if to the Noteholders, to:

                           Akin, Gump, Strauss, Hauer & Feld, L.L.P.
                           590 Madison Avenue
                           New York, New York  10022
                           Attention:  Stephen B. Kuhn, Esq. and Ira Dizengoff,
                              Esq.
                           Fax: 212-872-1002.

                  2.       If to the Acquiror, to:

                           Baker & Hostetler LLP
                           3200 National City Center
                           1900 East 9th Street
                           Cleveland, Ohio  44114-3485
                           Attn:  Phillip Callesen, Esq.
                           Fax: 216 696-0740

Section 5.10  HEADINGS. The headings of this Agreement are for reference only
and shall not limit or otherwise affect the meaning hereof.

Section 5.09  GOVERNING LAW. This Agreement shall be governed by and construed
in accordance with the laws of the State of New York, without regard to internal
conflicts of law principles.

Section 5.08  COUNTERPARTS. This Agreement may be executed in counterparts in
one or more counterparts, each of which shall be deemed to be an original, but
all of which together shall constitute one and the same instrument. This
Agreement shall become effective as against DMC upon the

<PAGE>   10

delivery to DMC of executed counterparts by holders of Notes in the aggregate
face amount of at least $61 million.

         Section 5.11 TERM SHEET. The provisions of the Term Sheet are
incorporated herein and are made a part of this Agreement and any reference to
the Agreement herein shall be deemed to include a reference to the Term Sheet.
Capitalized terms used herein without definition shall have the meanings
ascribed to them in the Term Sheet.

         Section 5.12 PROFESSIONAL ADVICE OBTAINED. Each of the Parties has
received independent legal and professional advice from advisors of its choice
with respect to the provisions hereof and the advisability of entering into the
agreements set forth herein. Prior to the execution hereof, each of the Parties
and their applicable advisors reviewed the Agreement.

         Section 5.13 FURTHER ASSURANCES. The parties hereto shall do and
perform or cause to be done and performed all such further acts and things and
shall execute and deliver such other agreements, certificates, instruments and
documents as any other party hereto may reasonably request in order to carry out
the intent and accomplish the purposes of this Agreement and the consummation of
the transactions contemplated hereby.

         Section 5.14 NO CONSIDERATION FOR VOTES. The parties hereto hereby
acknowledge that no consideration has been paid or shall be due or paid to the
Noteholders for their agreement to tender their Notes in the Exchange, to vote
to amend the Indenture, or to take any other action contemplated by this
Agreement, other than DMC's obligation to use its reasonable best efforts to
effectuate the transactions contemplated herein.

         Section 5.15 PRONOUNS AND PLURALS. Whenever the context may require,
any pronoun used in this Agreement shall include the corresponding masculine,
feminine or neuter forms, and the singular form of nouns, pronouns and verbs
shall include the plural and vice versa.

         IN WITNESS WHEREOF, the parties have duly executed and delivered this
Agreement as of the date first written above.

<PAGE>   11

                           HIGH YIELD PORTFOLIO, A SERIES OF INCOME TRUST

                               By: /s/ Peter J. Anderson
                                   ---------------------
                                     Name: Peter J. Anderson
                                     Title:   Vice President of Income Trust

                           AXP BOND FUND, INC.

                               By: /s/ Peter J. Anderson
                                   ---------------------
                                     Name: Peter J. Anderson
                                     Title: Vice Pres. of AXP Bond Fund, Inc.

                           AXP VARIABLE PORTFOLIO--EXTRA INCOME
                           FUND, A SERIES OF AXP VARIABLE PORTFOLIO
                           INCOME SERIES, INC.

                               By: /s/ Peter J. Anderson
                                   ---------------------
                               Name: Peter J. Anderson
                               Title: Vice Pres. of AXP Variable Portfolio
                                      Income Series, Inc.

                           ING CAPITAL ADVISORS, INC.
                               By:  AMERICAN EXPRESS ASSET
                                    MANAGEMENT GROUP, INC.
                                    its authorized Signatory

                               By: /s/ Peter J. Anderson
                                   ---------------------
                               Name: Peter J. Anderson
                               Title: Chairman of the Board

                           Aeriel CBO, LIMITED
                               By:  AMERICAN EXPRESS ASSET
                                    MANAGEMENT GROUP, INC.
                                    its authorized Signatory

                               By: /s/ Peter J. Anderson
                                   ---------------------
                                    Name: Peter J. Anderson
                                    Title: Chairman of the Board

<PAGE>   12

                               MW Post Advisory Group

                               By: /s/ Alan Schweitzer
                                   ---------------------
                                   Name: Alan Schweitzer
                                   Title: Managing Director

<PAGE>   13

                           PAM CAPITAL FUNDING, LP
                               By: HIGHLAND CAPITAL MANAGEMENT LP,
                               as Collateral Manager

                               By: /s/ James Dondero
                                   ---------------------
                                   Name: James Dondero, CFA, CPA
                                   Title: President, Highland Capital
                                          Management, L.P.

                           PAMCO CAYMAN LTD.
                               By: HIGHLAND CAPITAL MANAGEMENT LP,
                               as Collateral Manager

                               By: /s/ James Dondero
                                   ---------------------
                                   Name: James Dondero, CFA, CPA
                                   Title: President, Highland Capital
                                          Management, L.P.

                           ML CBO IV (CAYMAN) LTD.
                               By: HIGHLAND CAPITAL MANAGEMENT LP,
                               as Collateral Manager

                               By: /s/ James Dondero
                                   ---------------------
                                   Name: James Dondero, CFA, CPA
                                   Title: President, Highland Capital
                                          Management, L.P.

<PAGE>   14

                           DAIRY MART CONVENIENCE STORES, INC.

                                By: /s/ Gregory G. Landry
                                   ---------------------
                                Name: Gregory G. Landry
                                Title: Exec. V.P.

<PAGE>   15

                                   SCHEDULE 1
                                   ----------

                                   Noteholders

NAME

High Yield Portfolio, a series of Income Trust
AXP Bond Fund, Inc.
AXP Variable Portfolio--Extra Income Fund,
         A Series of AXP Variable
         Portfolio Income Series, Inc.
ING Capital Advisors, Inc.
Aeriel CBO, Ltd.
MW Post Advisory Group
PAM Capital Funding, LP
PAMCO Cayman Ltd.
ML CBO IV (Cayman) Ltd.

Aggregate Principal Amount of
Notes held by such entities as a group                            $61,950,000.00

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