Document:

AT&T MASTER AGREEMENT

Exhibit 10.35

 

AT&T MASTER AGREEMENT

MA Reference No. DCMT306779

 

	

  CUSTOMER

  Legal Name (“Customer”, “You” or “Your”)

  	

   

  	

  AT&T

  Corp. (“AT&T”)

  
	

  Improvenet.Com

  	

   

  	

  AT&T

  Corp.

  
	

   

  	

   

  	

   

  
	

  CUSTOMER

  Address

  	

   

  	

  AT&T

  Address

  
	

  Addr: 720

  Bay Road #200

  	

   

  	

  55 Corporate

  Drive

  Bridgewater, New Jersey 08807

  
	

  City:

  Redwood City

  State: CA

  	

  Country: USA

  Zip: 94063

  	

   

  	

   

  
	

   

  	

   

  	

   

  
	

  CUSTOMER

  Contact

  	

   

  	

  AT&T

  Contact

  
	

  Name: Brian

  Lewis

  	

   

  	

  Master

  Agreement Support Team

  
	

  Title: MIS

  	

   

  	

  Email:

  mast@att.com

  
	

  Telephone:

  650-701-8060

  	

   

  	

  url:

  http://ma.kweb.att.com/

  
	

  Fax: 650-701-8260

  	

   

  	

  Fax:

  908-658-2562

  
	

  Email:

  brian@improvenet.com

  	

   

  	

  Scanned

  Image Reference Number: 14109-0093624/NC

  
				

 

This Agreement consists of the

attached General Terms and Conditions and all service attachments

(“Attachments”) attached hereto or subsequently signed by the parties and that

reference this Agreement (collectively, this “Agreement”). In the event of a

conflict between the General Terms and Conditions and any Attachment, the

Attachment shall take precedence.

 

This Agreement shall become

effective when signed by both parties and shall continue in effect for as long

as any Attachment remains in effect, unless earlier terminated in accordance

with the provisions of the Agreement. The term of each Attachment is stated in

the Attachment.

 

	

  SIGNATURE BELOW BY YOUR AUTHORIZED

  REPRESENTATIVE IS YOUR CONSENT TO

  THE TERMS AND CONDITIONS OF THIS AGREEMENT

  	

   

  

 

	

  CUSTOMER:  Improvenet.Com

  	

   

  	

  AT&T CORP.

  	

   

  
	

  /s/ Don

  Gaspar

  	

   

  	

  /s/ T. C.

  McDonough

  	

   

  
	

  Authorized

  Signature)

  	

   

  	

  (Authorized

  Signature)

  	

   

  
	

   

  	

   

  	

   

  	

   

  
	

  Don Gaspar

  	

   

  	

  Thomas McDonough

  	

   

  
	

  (Typed or

  Printed Name)

  	

   

  	

  (Typed or

  Printed Name)

  	

   

  
	

   

  	

   

  	

   

  	

   

  
	

  CTO

  	

   

  	

  General

  Manager

  	

   

  
	

  (Title)

  	

   

  	

  (Title)

  	

   

  
	

   

  	

   

  	

   

  	

   

  
	

  12/13/00

  	

   

  	

  12/18/00

  	

   

  
	

  (Date)

  	

   

  	

  (Date)

  	

   

  

 

 

AT&T MA Reference No. DCMT306779

 

GENERAL TERMS AND CONDITIONS

 

The following terms and

conditions shall apply to the provision and use of the products and services

(“Service” or “Services”) provided by AT&T pursuant to this Agreement.

 

1.0          DEFINITIONS

1.1       “Affiliate” of a party means any entity

that controls, is controlled by or its under common control with such party,

and, in the case of AT&T, it also means any entity which AT&T has

authorized to offer any Service or part of any Service.

1.2       “Content” means information made

available, displayed or transmitted in connection with a Service (including,

without limitation, information made available by means of an HTML “hot link”,

a third party posting or similar means) including all trademarks, service marks

and domain names contained therein as well as the contents of any bulletin

boards or chat forums, and, all updates, upgrades, modifications and other

versions of any of the foregoing.

1.3       “User” means anyone who uses or accesses

any Service purchased by You under this Agreement.

 

2.0          CHARGES AND BILLING

2.1       You shall pay AT&T for Your and

Users’ use of the Services at the rates and charges specified in the

Attachments, without deduction, setoff or delay for any reason. Charges set

forth in the Attachments are exclusive of any applicable taxes. You may be

required at any time to pay a deposit if AT&T determines that You are not

creditworthy.

2.2       You shall pay all shipping charges, taxes

(excluding those on AT&T’s net income) and other similar charges (and any

related interest and penalties) relating to the sale, transfer of ownership,

installation, license, use to provision of the Services, except to the extent a

valid tax exemption certificate is provided by You to AT&T prior to the

delivery of Services.

2.3       Payment in U.S. currency is due within

thirty (30) days after the date of the invoice and shall refer to the invoice

number. Restrictive endorsements or other statements on checks accepted by

AT&T will not apply. You shall reimburse AT&T for all costs (including

reasonable attorney fees) associated with collecting delinquent or dishonored

payments. At AT&T’s option, interest charges may be added to any past due

amounts at the lower of 1.5% per month or the maximum rate allowed by law.

 

3.0          RESPONSIBILITIES OF THE PARTIES

3.1       AT&T agrees to provide Services to

You, subject to the availability of the Services, in accordance with the terms

and conditions, and at the charges specified in this Agreement, consistent with

all applicable law and regulations.

3.2       You shall assure that Your and Users' use

of the Services and Content will at all times comply with all applicable laws,

regulations and written and electronic instructions for use. AT&T reserves

the right to terminate affected Attachments, suspend affected Services, and/or

remove Your or Users' Content from the Services, if AT&T determines that

such use or Content does not conform with the requirements set forth in this

Agreement or interferes with AT&T’s ability to provide Services to You or

others or receives notice from anyone that Your or Users' use or Content may

violate any laws or regulations. AT&T’s actions or inaction under this

Section shall not constitute review or approval of Your or Users’ use or

Content. AT&T will use reasonable efforts to provide notice to You before

taking action under this Section.

 

4.0          USE OF INFORMATION

4.1       All documentation, technical information,

Software, business information, or other materials that are disclosed by either

party to the other in the course of performing this Agreement shall be

considered proprietary information (“INFORMATION”) of the disclosing party, provided

such information is in written or other tangible form that is clearly marked as

“proprietary” or “confidential”. This Agreement shall be deemed to be AT&T

and Your INFORMATION. Your Content shall be deemed to be Your INFORMATION.

4.2       Each party’s INFORMATION shall, for a

period of three (3) years following its disclosure (except in the case of

Software, for an indefinite period): 

(i) be held in confidence; (ii) be used only for purposes of performing

this Agreement (including in the case of AT&T, the ability to monitor and

record Your transmissions in order to detect fraud, check quality, and to

operate, maintain and repair the Services) and using the Services; and (iii)

not be disclosed except to the receiving party’s employees, agents and

contractors having a need-to-know (provided that such agents and contractors

are not direct competitors of either party and agree in writing to use and

disclosure restrictions as restrictive as this Article 4), or to the extent

required by law (provided that prompt advance notice is provided to the

disclosing party to the extent practicable).

4.3       The restrictions in this Article shall

not apply to any information that:  (i)

is independently developed by the receiving party; or (ii) is lawfully received

by the receiving party free of any obligation to keep it confidential, or (iii)

becomes generally available to the public other than by breach of this

Agreement.

 

5.0          PUBLICITY AND MARKS

5.1       No public statements or announcements

relating to this Agreement shall be issued by either party without the prior

written consent of the other party.

5.2       Each party agrees not to display or use,

in advertising or otherwise, any of the other party’s trade names, logos,

trademarks, service marks or other indicia of origin (collectively “Marks”)

without the other party’s prior written consent, provided that such consent may

be revoked at any time.

 

6.0          SOFTWARE

6.1       AT&T grants You a personal,

non-transferable and non-exclusive license (without the right to sublicense) to

use, in object code form, all software and associated written and electronic

documentation and data furnished pursuant to the Attachments (collectively, the

“Software”), solely in connection with the Services and solely in accordance

with applicable written and electronic documentation. You will refrain from

taking any steps to reverse assemble, reserve compile or otherwise derive a

source code version of the Software. The Software shall at all times remain the

sole and exclusive property of AT&T or its suppliers. “Third-Party

Software” means Software that bears a copyright notice of a third party.

“AT&T Software” means all Software other than Third-Party Software.

6.2       You shall not copy or download the

Software, except to the extent expressly provided otherwise in the applicable

documentation for the Service or in a writing signed by AT&T.  Any copy must contain the same copyright

notices and proprietary markings as the original Software.

6.3       You shall assure that Your Users comply

with the terms and conditions of this Article 6.

6.4       The term of the license granted hereunder

shall be coterminous with the Attachment which covers the Software.

6.5       You agree to comply with any additional

restrictions that are provided with any Third-Party Software.

6.6       AT&T warrants that all AT&T

Software will perform substantially in accordance with its applicable published

specifications during a warranty period of ninety (90) days beginning on the

date of delivery of the AT&T Software to You. If You return to AT&T,

within the ninety (90) day warranty period, any AT&T Software that does not

comply with this warranty, then AT&T, at its option, will either repair or

replace the portion of the AT&T Software that does not comply or refund the

amount paid by You for such failed or defective AT&T Software. This

warranty will apply only if the AT&T Software is used in accordance with

the terms of this Agreement and is not altered, modified or tampered with by

You or Users.

 

7.0          ADJUSTMENTS TO MINIMUM PURCHASE

COMMITMENTS

In the event of a business downturn

beyond Your control, or a corporate divestiture, merger, acquisition or

significant restructuring or reorganization of your business, or network

optimization using other AT&T Services, or reduction of the rates and

changes, or chronic Service failures, or force majeure events, any of which

significantly impairs your ability to meet Your minimum purchase commitments

under an Attachment, AT&T will offer to adjust the affected commitments so

as to reflect Your reduced traffic volumes, after taking into account the

effect of such a reduction on AT&T’s costs and the AT&T prices that

would otherwise be available at the revised commitment levels. If we reach

mutual agreement on revised purchase commitments, we will amend or replace the

affected Attachment, as applicable. This provision shall not apply to a change

resulting from a decision by You to transfer portions of your traffic or

projected growth to service providers other than AT&T. You must give

AT&T written notice of the conditions You believe will require the

application of this provision. This provision does not constitute a waiver of

any charges, including shortfall charges, incurred by You prior to amendment or

replacement of the affected Attachment.

 

8.0          FORCE MAJEURE

Neither AT&T nor You shall

be liable for any delay, failure in performance, loss or damage due to:  fire, explosion, power blackout, earthquake,

flood, the elements, strike, embargo, labor disputes, acts of civil or military

authority, war, acts of God, acts or omissions of carriers or suppliers, acts

of regulatory or governmental agencies, or other causes beyond such party’s

reasonable control, whether or not similar to the foregoing, except that Your

obligation to pay for charges incurred for Services received by You shall not

be excused.

 

9.0          LIMITATIONS OF LIABILITY

9.1       For purposes of all exclusive remedies

and limitations of liability set forth in this Agreement or any Attachment

“AT&T” shall be defined as AT&T, its Affiliates, and its and their

employees, directors, officers, agents, representatives, subcontractors,

interconnection service providers and suppliers; and “You” shall be defined as

You, Your Affiliates, and Your and their employees, directors, officers,

agents, and representatives; and “Damages” will refer collectively to all

injury, damage, liability, loss, penalty, interest and expense incurred.

9.2           EITHER PARTY’S ENTIRE LIABILITY AND

THE OTHER PARTY’S EXCLUSIVE REMEDIES, FOR ANY DAMAGES CAUSED BY ANY SERVICE

DEFECT OR FAILURE, OR FOR OTHER CLAIMS ARISING IN CONNECTION WITH ANY SERVICE

OR OBLIGATIONS UNDER THIS AGREEMENT SHALL BE:

(i)            FOR BODILY INJURY OR DEATH TO ANY PERSON, OR REAL OR

TANGIBLE PROPERTY DAMAGE, NEGLIGENTLY CAUSED BY A PARTY, OR DAMAGES ARISING

FROM THE WILLFUL MISCONDUCT OF A PARTY OR ANY BREACH OF ARTICLES 4 OR 5, THE

OTHER PARTY’S RIGHT TO PROVEN DIRECT DAMAGES;

(ii)           FOR DEFECTS OR FAILURES OF SOFTWARE, THE REMEDIES SET

FORTH IN SECTION 6.6;

(iii)          FOR INTELLECTUAL PROPERTY INFRINGEMENT, THE REMEDIES SET

FORTH IN ARTICLE 11:

(iv)          FOR DAMAGES OTHER THAN THOSE SET FORTH ABOVE AND NOT

EXCLUDED UNDER THIS AGREEMENT, EACH PARTY’S LIABILITY SHALL BE

 

2

 

AT&T MA Reference No. DCMT306779

 

LIMITED TO PROVEN DIRECT

DAMAGES NOT TO EXCEED PER CLAIM (OR IN THE AGGREGATE DURING ANY TWELVE (12)

MONTH PERIOD) AN AMOUNT EQUAL TO THE TOTAL NET PAYMENTS MADE BY YOU FOR THE

AFFECTED SERVICE DURING THE THREE (3) MONTHS PRECEDING THE MONTH IN WHICH THE

DAMAGE OCCURRED. THIS SHALL NOT LIMIT YOUR RESPONSIBILITY FOR THE PAYMENT OF

ALL PROPERLY DUE CHARGES UNDER THIS AGREEMENT.

9.3       EXCEPT FOR THE PARTIES' ARTICLE 11

OBLIGATIONS, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT,

INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE OR SPECIAL DAMAGES. INCLUDING

WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, ADVANTAGE, SAVINGS OR REVENUES OF

ANY KIND OR INCREASED COST OF OPERATIONS.

9.4       AT&T ALSO SHALL NOT BE LIABLE FOR ANY

DAMAGES ARISING OUT OF OR RELATING TO: INTEROPERABILITY, ACCESS OR

INTERCONNECTION OF THE SERVICES WITH APPLICATIONS, EQUIPMENT, SERVICES, CONTENT

OR NETWORKS PROVIDED BY YOU OR THIRD PARTIES: SERVICE INTERRUPTIONS OR LOST OR

ALTERED MESSAGES OR TRANSMISSIONS; OR, UNAUTHORIZED ACCESS TO OR THEFT,

ALTERATION, LOSS OR DESTRUCTION OF YOUR, USERS’ OR THIRD PARTIES’ APPLICATIONS,

CONTENT, DATA, PROGRAMS, INFORMATION, NETWORK OR SYSTEMS.

9.5       EXCEPT AS EXPRESSLY PROVIDED IN THIS

AGREEMENT, AT&T MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY

DISCLAIMS ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,

TITLE OR NON-INFRINGEMENT OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF

DEALING OR COURSE OF PERFORMANCE. 

EQUIPMENT PROVIDED BY AT&T IN CONJUNCTION WITH A SERVICE IS PROVIDED

ON AN “AS IS” BASIS.

9.6       THE LIMITATIONS OF LIABILITY SET FORTH IN

THIS AGREEMENT SHALL APPLY:  (i)

REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY

OR OTHERWISE; AND (ii) WHETHER OR NOT DAMAGES WERE FORESEEABLE.  THESE LIMITATIONS OF LIABILITY SHALL SURVIVE

FAILURE OF ANY EXCLUSIVE REMEDIES PROVIDED IN THIS AGREEMENT.

 

10.0        TERMINATION

10.1     If a party fails to perform or observe any

material term or condition of this Agreement and the failure continues

unremedied for thirty (30) days after receipt of written notice, (i) the other

party may terminate for cause any Attachment affected by the breach, or (ii)

where the failure is a non-payment by You of any charge when due, AT&T may,

at its option, terminate or suspend Service or require a deposit under affected

Attachments.

10.2     An Attachment may be terminated immediately

upon written notice by: (i) either party if the other party has violated the

other party’s Marks, becomes insolvent or involved in a liquidation or

termination of its business, files a bankruptcy petition, has an involuntary

bankruptcy petition filed against it (is not dismissed within thirty) (30) days

of filing), becomes adjudicated bankrupt, or becomes involved in an assignment

for the benefit of its creditors; or (ii) either party due to a material breach

of any provision of Article 4.

10.3     You shall be responsible for payment of all

charges under a terminated Attachment incurred as of the effective date of

termination. You shall also be liable to AT&T for Termination Charges, it

specified in a terminated Attachment, in the event that AT&T terminates

under Section 10.1 or 10.2, or You terminate without cause.

10.4     Termination by either party of an

Attachment does not waive any other rights or remedies it may have under this

Agreement. Termination or suspension of an Attachment shall not affect the

rights and obligations of the parties under any other Attachment.

 

11.0        FURTHER RESPONSIBILITIES

11.1     AT&T agrees to defend or settle any

claim against You and to pay all Damages that a country may award against You

in any suit, that alleges a Service infringes any patent, trademark, copyright

or trade secret, except where the claim or suit arises out of or results

from:  Your or User’s Content,

modifications to the Service or combinations of the Service with non-AT&T

services or products, by You or others, AT&T adherence to Your written

requirements, or, use of the Service in violation of this Agreement. You agree

to defend or settle, at Your own expense and without prejudice to AT&T or

AT&T’s continued provisioning of the Service to You or others, all claims

or suits against AT&T covered by the exceptions in the preceding sentence

and shall immediately cease any activity which gives rise to the alleged

infringement. The indemnifying party will also pay all Damages and costs that

by final judgment may be assessed against the indemnified party due to

infringement by the indemnifying party.

11.2     Whenever AT&T is responsible under

Section 11.1, AT&T may at its option either procure the right for You to

continue using, or may replace or modify the alleged infringing Service so that

the Service becomes noninfringing, but if those alternatives are not reasonably

achievable, AT&T may terminate the affected Attachment without liability

other than as stated in Section 11.1.

11.3     AT&T grants to You the right to permit

Users to access and use the Services, provided that You shall remain solely

responsible for the access and use by any user of the Services. You shall

defend, indemnity and hold harmless AT&T from and against all Damages arising

out of third party claims relating to Your or Users’ use of the Service of

Content or performance of the Service.

11.4     The indemnified party under this Article

11: (i) must notify the other party in writing promptly upon learning of any

claim or suit for which indemnification may be sought, provided that failure to

do so shall have no effect except to the extent the other party is prejudiced

thereby:  (ii) shall have the right to

participate in such defense or settlement with its own counsel and at its sole

expense, but acknowledge that the other party shall have control of the defense

of settlement, and (iii) shall reasonably cooperate with the defense.

 

12.0        GENERAL PROVISIONS

12.1     Any supplement, modification or waiver of

any provision of this Agreement must be in writing and signed by authorized

representatives of both parties. A waiver by either party of any breach of this

Agreement shall not operate as a waiver of any other breach of this Agreement.

12.2     This Agreement may not be assigned by

either party without the prior written consent of the other, except that either

party may, without the other party’s consent, assign this Agreement or any

Attachment to a present or future Affiliate or successor, provided that any

such assignment by You shall be contingent upon AT&T determining the

assignee to a creditworthy and in compliance with any eligibility criteria for

the Services. AT&T may subcontract work to be performed under this

Agreement, but shall retain responsibility for all such work.

12.3     If any portion of this Agreement is found

to be invalid or unenforceable, the remaining provisions shall remain in effect

and the parties shall promptly negotiate to replace invalid or unenforceable

portions that are essential parts of this Agreement.

12.4     Any legal action arising

in connection with this Agreement must begin within two (2) years after the

cause of action arises.

12.5     All notices under this

Agreement shall be in writing and either mailed by certified or registered

mail, postage prepaid return receipt requested, sent by express courier or hand

delivered and addressed to each party at the address set forth on the cover

page of this Agreement or, if the notice relates to a specific Attachment, the

address set forth in such Attachment, or such other address that a party

indicates in writing.

12.6     State law issues

concerning construction, interpretation and performance of this Agreement shall

be governed by the substantive law of the State of New York, excluding its

choice of law rules. The United Nations Convention on Contracts for

International Sale of Goods shall not apply.

12.7     This Agreement does not

provide any third party (including Users) with any remedy, claim, liability,

reimbursement, cause of action or other right or privilege.

12.8     The respective obligations

of You and AT&T, which by their nature would continue beyond the

termination or expiration of any Attachment or this Agreement, including,

without limitation, the obligations regarding confidentiality, publicity and

Marks, and limitations of liability, shall survive termination or expiration.

12.9     THIS AGREEMENT

CONSTITUTES THE ENTIRE AGREEMENT BETWEEN THE PARTIES WITH RESPECT TO THE

SERVICES. THIS AGREEMENT SUPERSEDES ALL PRIOR AGREEMENTS, PROPOSALS,

REPRESENTATIONS, STATEMENTS OR UNDERSTANDINGS, WHETHER WRITTEN OR ORAL, OR THE

RIGHTS AND OBLIGATIONS RELATING TO THE SERVICES. THIS AGREEMENT SHALL NOT BE

CONTRADICTED, OR SUPPLEMENTED BY ANY WRITTEN OR ORAL STATEMENTS, PROPOSALS,

REPRESENTATIONS, ADVERTISEMENTS, SERVICE DESCRIPTIONS OR YOUR PURCHASE ORDER

FORMS NOT EXPRESSLY SET FORTH IN THIS AGREEMENT OR AN ATTACHMENT.

 

3

 

AT&T MA Reference No. DCMT306779

 

AT&T Contract Tariff Service Order

Attachment

Cover Page

 

	

  CUSTOMER

  Legal Name (“Customer”, “You” or “Your”)

  	

   

  	

  AT&T

  Corp. (“AT&T”)

  	

   

  	

  AT&T

  Sales Contact Name

  
	

  Improvenet.Com

  	

   

  	

  AT&T

  Corp.

  	

   

  	

  Zeeshan

  Hussain

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Address

  	

   

  	

  AT&T

  Address

  	

   

  	

  AT&T

  Sales Contact Address

  
	

  720 Bay Road

  #200

  	

   

  	

  55 Corporate

  Drive

  Bridgewater, New Jersey 08807

  	

   

  	

  Addr: 2665 N

  First St #100

  City: San Jose

  
	

  Redwood City

  CA

  	

  USA

  94063

  	

   

  	

   

  	

   

  	

  State: CA

  Zip: 95134

  	

  Country: 

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Contact

  	

   

  	

  AT&T

  Contact

  	

   

  	

  AT&T

  Sales Contact Information

  
	

  Name: Brian

  Lewis

  	

   

  	

  Master

  Agreement Support Team

  	

   

  	

  Telephone: 1

  408 452-3631

  
	

  Title: MIS

  Telephone: 650-701-8060

  Fax: 650-701-8260

  Email: brian@improvenet.com

  	

   

  	

  Email:

  mast@att.com

  url: http://ma.kweb.att.com/

  Fax: 908-658-2562

  	

   

  	

  Fax:

  Email:

  Branch Manager:

  Sales Strata:

  	

  Sales

  Region:

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Billing Address

  	

   

  	

  Customer

  Account Information

  	

   

  	

   

  
	

  720 Bay Road

  

  Redwood City

  CA

  	

  94063

  	

   

  	

  Master

  Customer Number (MCN):

  

  Plan ID No.

  	

   

  	

  Term: 24

  Months

  

  Scanned Image Reference Number:

  ABN [ILLEGIBLE]

  

 

This Service Order Attachment (including its

addenda, if any) is an Attachment to the Master Agreement between Customer and

AT&T dated          , and is

an integral part of the Agreement.

 

The domestic interstate services portion of the CT ordered hereunder

has been detariffed, and the contract between the parties shall consist of the

Master Agreement and the relevant portions of the Contract Tariff (“CT”) and

referenced AT&T tariffs (“Applicable Tariffs”), as those Applicable Tariffs

may be modified from time to time.

 

The international services portion of the CT ordered hereunder is still

required to be tariffed as of the date this Attachment is signed, and the

tariff between the parties shall consist of the relevant portions of the CT and

the Applicable Tariffs, as those Applicable Tariffs may be modified from time

to time. In addition, the following Sections of the Master Agreement shall

apply: 4, 5, 7, 9.5, 12.1 and 12.6. In the event that a court or administrative

agency of competent jurisdiction determines during the Term of the CT that any

of the tariffed services are not tariffable or must be detariffed, then the

Detariffing provision in the Applicable Tariffs shall apply.

 

The order of priority in the event of inconsistency among terms shall

be the CT, then the Master Agreement, and then the Applicable Tariffs.

 

	

  Customer hereby places an order for:

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  ý

  	

  New AT&T Contract Tariff
(attachment required)

  	

  o

  	

  Existing AT&T Contract Tariff No.
(attachment required)

  	

  o

  	

  Refile Of Existing AT&T Contract Tariff

  No.

  (attachment required)

  

 

	

  Existing Pricing Plan

  Replacement/Discontinuance: 

  
	

  o

  	

  Check here

  and identify any AT&T CT or other AT&T pricing plan being

  discontinued in conjunction with this order. Also specify the CT No., Plan ID

  No. or Main Billed Account No. (Note: Charges may apply as specified in the

  plan being discontinued.)

  
	

   

  	

  CT No.

  	

  Plan ID No.

  	

  Main Billed Account

  No.

  

 

	

  CUSTOMER HAS READ AND UNDERSTANDS THE TERMS AND CONDITIONS OF THIS

  SERVICE ORDER ATTACHMENT AND AGREES TO BE BOUND BY THEM.

  

 

4

 

ILLUSTRATIVE

 

AT&T CONTRACT TARIFF

 

GENERAL PROVISIONS

 

•                  The AT&T

tariffs referenced in Section 1., following, may hereinafter be referred to as

the Applicable AT&T Tariffs.

•                  Except as

otherwise provided in this CT, the provisions, rates and regulations that apply

to the Services Provided specified in Section 1., following, are as set forth

in the Applicable T&T Tariffs that are referenced in Section 1., following,

as such tariffs are amended from time to time.

 

1.     Services

Provided - AT&T Business Network Service (AT&T

Tariff F.C.C. Nos. 1, 9 and 11) and AT&T ACCUNET T1.5 Service Primary Rate

Interface Office Functions (AT&T Tariff F.C.C. No. 9)

 

2.     Contract

Term; Renewal Options - The term of this Contract

Tariff is 2 Years beginning with the first day of the customer’s first full

billing cycle under this Contract Tariff, which is referred to as the

Customer’s Initial Service Date (CISD). No renewal option is available for this

CT.

 

3.     Minimum

Commitments/Charges - The Minimum Annual Revenue

Commitments (MARC) for the AT&T Business Network (ABN) Service provided

under this CT is $600,000 for each year of the CT term.

 

The MARC will be satisfied by:

 

(1) the Customer’s total

monthly non-recurring, recurring and usage charges for ABN Service as defined

in the Applicable AT&T Tariffs;

 

(2) the Customer’s total

monthly non-recurring and recurring charges for AT&T ACCUNET T1.5 Service

Primary Rate Interface Office Functions;

 

(3) Customer’s Qualified

AT&T Wireless Services (AWS) charges in AWS Markets only will be included

on the ABN Service bill for eligible AWS rate plans ordered under a separate

AT&T Contract for ABN Service and/or ordered as specified in the AT&T

Service Guide for ABN Service at any time during the Contract Tariff Term. some

AWS services/rate plans are not eligible at this time, including but not

limited to, the Corporate Digital Advantage (CDA) rate plans. Group Calling,

Business long Distance Advantage (BLDA), Wireless Office Service (WOS),

Wireless Data Services (e.g. PocketNet), and Personal Network. Each end

user/customer must comply with all of the terms and conditions related to the

end user’s/customer’s calling plan. Qualified AWS Charges retire the ABN

Service MARC, which include the following: (a) one-time charges for Service

activation, conversion, and charges for changing rate plans, (b) monthly wireless

access charges, (c) home wireless airtime charges, (d) roaming airtime charges

incurred by Numbers provisioned from AWS Markets while roaming in other AWS

Markets, (e) charges for detail billing, (f) charges for additional wireless

service features such as voice mail, but excluding enhanced features such as

directory assistance or fee-based information services where AWS or Carrier

pays a fee to a third-party vendor for use of the feature, and (g) associated

10288 cellular long distance usage. All Wireless ABN Service charges are not

eligible to receive ABN Service discounts, neither the ABN Service aggregate

discount nor the Monthly Growth Incentive (MGI) discount. Only AWS Corporate

Liability subscribers are eligible end users under ABN Service; AWS Employee

Sponsorship subscribers are not eligible at this time under ABNS.

 

(4) Customer’s total gross

monthly billed charges for Alternative Communications Capabilities, ordered

under a separate AT&T Contract for ABN Service and/or ordered as specified

in the AT&T Service Guide for ABN Service at any time during the Contract

Tariff Term. The Shortfall provisions for this CT are the same provisions as

specified in the Applicable AT&T Tariffs for the ABN Term Pricing Plan.

 

4.

Contract Price

 

A.

The Contract Price for the AT&T Services Provided under this CT is the same

as the undiscounted Recurring and Nonrecurring Rates and Charges specified in

the AT&T Tariffs in Section 1...preceding, except for those Rates specified

in Section 7., following.

 

B.

The Contract Price for the AWS and Alternative Communications Capabilities

ordered as described in Section 3., above, is the same as the Charges specified

in the AT&T Service Guide for ABN Service and/or in the separate AT&T

Contract for ABN Service.

 

5.

Discounts - The following discounts are the only

discounts for the Services Provided under this CT and will be applied to the

Customer’s ABN Service bill.

 

A.

The Customer will receive following discounts each

month:

 

	

  Monthly Billed Charges

  	

   

  	

  Discount%

  	

   

  
	

  Domestic Voice

  	

   

  	

  54

  	

  %

  
	

  International Voice

  	

   

  	

  49

  	

  %

  
	

  Other Qualifying Service Category

  	

   

  	

  33

  	

  %

  
	

  Terrestrial 1.544 Mbps Local Channels

  	

   

  	

  20

  	

  %

  
	

  Alternative Communications Capabilities

  	

   

  	

  15

  	

  %

  
	

  ACCUNET T1.5 Service Primary Rate Interface

  Office Functions

  	

   

  	

  50

  	

  %

  

 

B.

ABN - Monthly Growth Incentive (MGI) Discount

- The Customer will receive the MGI Discount as specified in the

Applicable AT&T Tariffs for ABN Service.

 

5

 

6.

Classifications, Practices and Regulations

 

A.

Monitoring Condition - The Customer must make

available for AT&T use, at each ABN location with at least one T1.5 fully

or partially provisioned for voice traffic, except for those locations that use

ADL DID or AT&T Local Service, a minimum of 25% of their DS0 Channels

provisioned for voice traffic to allow AT&T to terminate the Customer’s

AT&T Switched Network minutes. The term “AT&T Switched Network Minutes”

does not apply to nodal services using the local channel service as an access

facility for services obtained at the ABN location nor to any switched network

minutes billed to the Customer’s ABN location, other than LDMTS minutes

associated with collect or credit card calls. If the Customer fails to satisfy

the 25% requirement, the Customer will be billed an amount equal to the

Discounts specified in Section 5.A., preceding, for Access.

 

B.

Promotions, Credits and Waivers - The Customer is

ineligible for any promotions, credits or waivers for the Services Provided

under this Contract Tariff, which are filed or which may be filed in the

AT&T tariffs specified in Section 1, preceding.

 

1. The waivers referenced in

the Applicable AT&T Tariffs for ABN Service will apply to this Contract

Tariff.

 

2. AT&T will waive the

Installation Charges for AT&T ACCUNET T1.5 Service Primary Rate Interface

Office Functions, provided such Office Functions remain installed for a minimum

retention period of 12 months. If such Office Functions are disconnected prior

to the end of the 12 month minimum retention period, the Customer will be billed

an amount equal to the waived charges.

 

C.

Discontinuance - The Discontinuance provisions for

this CT are the same provisions as specified in the Applicable AT&T Tariffs

for the ABN Term Pricing Plan.

 

D.

Availability - This CT is available only to Customers

who: (1) will order this CT only once, either by the Customer or any Affiliate

of the Customer, which is any entity that owns a controlling interest in either

the Customer or an Affiliate of the Customer, or any entity in which a

controlling interest is owned by either the Customer or an Affiliate of the

Customer; (2) are current in payment to AT&T for its existing tariffed

telecommunications services; (3) during the first year commit to satisfy 100%

of the total ABN Service usage under this CT with usage for services not

previously provided by AT&T, that is, usage from services previously

provided by another interexchange Carrier; and (4) order service within 30 days

after the effective date of this CT for initial installation of the Services

Provided under this CT within 30 days after the date ordered.

 

7.

Rates -  The

Rates in this section are in lieu of the corresponding Rates specified in

AT&T Tariff F.C.C. No. 11, and apply to the Terrestrial 1.544 Mbps Local

Channels ordered and installed in conjunction with the services provided under

this CT.

 

A.

AT&T Terrestrial 1.544 Mbps Local Channels

 

	

  NPA-NXX

  	

   

  	

  Monthly

  Charge

  	

   

  	

  USOC

  	

   

  
	

  All

  	

   

  	

  $

  	

  400.00

  	

   

  	

  1LNV9

  	

   

  
							

 

6

 

AT&T MA Reference No. DCMT306779

 

AT&T Contract Tariff Service Order

Attachment

Cover Page

 

	

  CUSTOMER

  Legal Name (“Customer”, “You” or “Your”)

  	

   

  	

  AT&T

  Corp. (“AT&T”)

  	

   

  	

  AT&T

  Sales Contract Name

  
	

  Improvenet.Com

  	

   

  	

  AT&T

  Corp.

  	

   

  	

  Zeeshan

  Hussain

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Address

  	

   

  	

  AT&T

  Address

  	

   

  	

  AT&T

  Sales Contact Address

  
	

  720 Bay Road

  #200

  	

   

  	

  55 Corporate

  Drive

  Bridgewater, New Jersey 08807

  	

   

  	

  Addr: 2665 N

  First St #100

  City: San Jose

  
	

  Redwood City

  CA

  	

  USA

  94063

  	

   

  	

   

  	

   

  	

  State: CA

  Zip: 95134

  	

  Country:

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Contact

  	

   

  	

  AT&T

  Contact

  	

   

  	

  AT&T

  Sales Contact Information

  
	

  Name: Brian

  Lewis

  	

   

  	

  Master

  Agreement Support Team

  	

   

  	

  Telephone: 1

  408 452-3631

  
	

  Title: MIS

  Telephone: 650-701-8060

  Fax: 650-701-8260

  Email: brian@improvenet.com

  	

   

  	

  Email:  mast@att.com

  url:       http://ma.kweb.att.com/

  Fax:      908-658-2562

  	

   

  	

  Fax:

  Email:

  Branch Manager:

  Sales Strata:

  	

  Sales

  Region:

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Billing Address

  	

   

  	

  Customer

  Account Information

  	

   

  	

   

  
	

  720 Bay Road

  

  Redwood City CA                94063

  	

   

  	

  Master

  Customer Number (MCN):

  

  Plan ID No.:

  	

   

  	

  Term: 24

  Months

  

  Scanned Image Reference Number:  14439

  
							

 

This Service Order Attachment (including its

addenda, if any) is an Attachment to the Master Agreement between Customer and

AT&T dated

                 ,

and is an integral part of that Agreement.

 

The domestic interstate services portion of the CT ordered hereunder

has been detariffed, and the contract between the parties shall consist of the

Master Agreement and the relevant portions of the Contract Tariff (“CT”) and

referenced AT&T tariffs (“Applicable Tariffs”), as those Applicable Tariffs

may be modified from time to time.

 

The international services portion of the CT ordered hereunder is still

required to be tariffed as of the date this Attachment is signed, and the

tariff between the parties shall consist of the relevant portions of the CT and

the Applicable Tariffs, as those Applicable Tariffs may be modified from time

to time. In addition, the following Sections of the Master Agreement shall

apply: 4, 5, 7, 9.5, 12.1 and 12.6. In the event that a court or administrative

agency of competent jurisdiction determines during the Term of the CT that any

of the tariffed services are not tariffable or must be detariffed, then the

Detariffing provision in the Applicable Tariffs shall apply.

 

The order of priority in the event of inconsistency among terms shall

be the CT, then the Master Agreement, and then the Applicable Tariffs.

 

	

  Customer hereby places an order for:

  	

   

  	

   

  	 

	

   

  	

   

  	

   

  	 

	

  ý

  	

  New AT&T Contract Tariff 
(attachment required)

  	

  o

  	

  Existing AT&T Contract Tariff No.
(attachment required)

  	

  o

  	

  Refile Of Existing AT&T Contract Tariff

  No.

  (attachment required)

  
							

 

	

  Existing Pricing Plan

  Replacement/Discontinuance: 

  
	

  o

  	

  Check here

  and identify any AT&T CT or other AT&T pricing plan being

  discontinued in conjunction with this order. Also specify the CT No., Plan ID

  No. or Main Billed Account No. (Note: Charges may apply as specified in the

  plan being discontinued.)

  
	

   

  	

  CT No.

  	

  Plan ID No.

  	

  Main Billed

  Account No.

  

 

	

  CUSTOMER HAS READ AND UNDERSTANDS THE TERMS AND CONDITIONS OF THIS

  SERVICE ORDER ATTACHMENT AND AGREES TO BE BOUND BY THEM.

  

 

7

 

	

  AT&T COMMUNICATIONS

  	

   

  	

   

  	

   

  	

  CONTRACT TARIFF NO.  14439

  
	

  Adm. Rates

  and Tariffs

  	

   

  	

   

  	

   

  	

  Original Title Page

  
	

  Bridgewater,

  NJ  08807

  	

   

  	

   

  	

   

  	

   

  
	

  Issued:  September 8, 2000

  	

   

  	

   

  	

   

  	

  Effective: September 9, 2000

  

 

** All material on this page is new. **

 

CONTRACT TARIFF NO.  14439

 

TITLE PAGE

 

This Contract Tariff applies to ACCUNET T1.5 Access and Function

Connections, M-24 Multiplexing Office Functions, AT&T Terrestrial 1.544

Mbps Local Channel Services and Access Coordination Functions for interstate or

foreign communications in accordance with the Communications Act of 1934, as

amended.

 

Telecommunication services provided under this Contract Tariff are

furnished by means of wire, radio, satellite, fiber optics or any suitable

technology or combination of technologies.

 

8

 

	

  AT&T COMMUNICATIONS

  	

   

  	

   

  	

   

  	

  CONTRACT TARIFF NO.  14439

  
	

  Adm. Rates

  and Tariffs

  	

   

  	

   

  	

   

  	

  Original Page 1

  
	

  Bridgewater,

  NJ  08807

  	

   

  	

   

  	

   

  	

   

  
	

  Issued:  September 8, 2000

  	

   

  	

   

  	

   

  	

  Effective: September 9, 2000

  

 

** All material on this page is new. **

 

CONTRACT TARIFF NO.  14439

 

CHECK SHEET

 

The Title Page and Pages 1 through 6 inclusive of this tariff are

effective as of the date shown.

 

TABLE OF CONTENTS

 

	

  Check

  Sheet

  
	

  List of Concurring, Connecting and Other Participating Carriers

  
	

  Explanation of Symbols - Coding of Tariff Revisions

  
	

  Trademarks and Service Marks

  
	

  Explanation of Abbreviations

  
	

  Contract Summary

  

 

LIST

OF CONCURRING,

CONNECTING AND OTHER PARTICIPATING CARRIERS

 

Concurring Carriers — NONE

 

Concurring Carriers — NONE

 

Other Participating Carriers — NONE

 

EXPLANATION

OF SYMBOLS — Coding

of Tariff Revisions

 

Revisions to this tariff are coded through the use of symbols. These

symbols appear in the right margin of the page. The symbols and their meanings

are:

 

	

  R

  	

  -

  	

  to signify

  reduction.

  
	

  I 

  	

  -

  	

  to signify

  increase.

  
	

  C

  	

  -

  	

  to signify

  changed regulation.

  
	

  T

  	

  -

  	

  to signify a

  change in text but no change in rate

  
	

   

  	

   

  	

  or

  regulation.

  
	

  S

  	

  -

  	

  to signify

  reissued matter.

  
	

  M

  	

  -

  	

  to signify

  matter relocated without change.

  
	

  N

  	

  -

  	

  to signify

  new rate or regulation.

  
	

  D

  	

  -

  	

  to signify

  discontinued rate or regulation.

  
	

  Z

  	

  -

  	

  to signify a

  correction.

  

 

Other marginal codes are used to direct the tariff reader to a footnote

for specific information. Codes used for this purpose are lower case letters of

the alphabet, e.g., x, y and z. These codes may appear beside the page revision

number in the page header or in the right margin opposite specific text.

 

9

 

	

  AT&T COMMUNICATIONS

  	

  CONTRACT TARIFF NO.  14439

  
	

  Adm.  Rates and Tariffs

  	

  Original Page 2

  
	

  Bridgewater,

  NJ  08807

  	

   

  
	

  Issued:  September 8, 2000

  	

  Effective:  September 9,

  2000

  
	

  **  All material on this page

  is new.  **

  

 

TRADEMARKS

AND SERVICE MARKS  - The following marks, to the

extent, if any, used throughout this tariff, are trademarks and service marks

of AT&T Corp.

 

	

  Trademarks

  	

   

  	

  Service

  Marks

  
	

  None

  	

   

  	

  ACCUNET

  

 

EXPLANATION

OF ABBREVIATIONS

 

Adm.                —  Administrator

Mbps               —  Megabits per second

 

GENERAL PROVISIONS

 

Detariffing

— If during the term of this Contract Tariff, the AT&T Tariffs referenced

herein (“Applicable AT&T Tariffs”) are detariffed in whole or in part

pursuant to a statutory change, order or requirement of a governmental or

judicial authority of competent jurisdiction, then following such detariffing:

 

(i)  the terms and conditions for the Services Provided will remain

the same as those in this Contract Tariff, except that the relevant terms and

conditions contained in the Applicable AT&T Tariffs will remain the same as

those in effect as of the date AT&T detariffs in whole or in part those

Applicable AT&T Tariff provisions, and will be incorporated as part of this

Contract Tariff, and

 

(ii)  the rates for the Services Provided will be:

 

(a) 

to the extent Applicable AT&T Tariff provisions remain filed and

effective, those rates specified in such Applicable AT&T Tariff provisions,

as amended from time to time; and

 

(b) 

to the extent that this Contract Tariff contains specific rates or rate

schedules that would apply in lieu of (or in addition to) the rates or rate

schedules in Applicable AT&T Tariffs, such specific Contract Tariff rates

and rate schedules; and

 

(c) 

to the extent Applicable AT&T Tariff provisions are detariffed, and

(b) preceding does not apply, those rates specified in the applicable AT&T

Price Lists, as amended from time to time.

 

In all cases (a, b or c), the

applicable rates shall continue to be subject to any discounts, waivers,

credits and restrictions on rate changes that may be contained in this Contract

Tariff.  Where rates and rate changes

(both increases and decreases) would have been calculated by reference to a

tariff rate that has been detariffed, rates and rate changes shall instead be

calculated during the term of this Contract Tariff by reference to applicable

AT&T Price Lists and (to the extent changes to tariff rates were permitted

under this Contract Tariff) AT&T shall have the right to change its Price

Lists from time to time.

 

All references to the AT&T

Tariffs in this Contract Tariff shall be construed to mean the AT&T Tariffs

specified herein, as well as the documents which will replace those tariffs,

including the AT&T Price Lists, when AT&T cancels those tariffs.

 

10

 

	

  AT&T COMMUNICATIONS

  	

  CONTRACT TARIFF NO.  14439

  
	

  Adm.  Rates and Tariffs

  	

  Original Page 3

  
	

  Bridgewater,

  NJ  08807

  	

   

  
	

  Issued:  September 8, 2000

  	

  Effective:  September 9,

  2000

  
	

  **  All material on this page

  is new.  **

  

 

CONTRACT TARIFF NO. 

14439

1.         Services

Provided:

 

A.      AT&T

Private Line Services (AT&T Tariff F.C.C. 

No.  9) consisting of:

 

1.      AT&T

ACCUNET T1.5 Access Connections

2.      AT&T ACCUNET T1.5 Function Connections

3.      AT&T

ACCUNET T1.5 M-24 Multiplexing Office Functions

 

B.      AT&T

Local Channel Services (AT&T Tariff F.C.C. 

No.  11) consisting of:

 

1.      AT&T Terrestrial 1.5 Mbps Local

Channel Service and Associated Access Coordination Functions.

 

1.1    Initial

Quantities - Beginning in the 1st month following the CISD, the

Initial Quantities of AT&T Local Channel Services components are as

follows:

 

1  AT&T Terrestrial

1.544 Mbps Local Channel

 

2.      Term

of Contract;  Renewal Options - The

Customer must select a term of not less than 24 nor more than 60 months.  The term begins with the Customer’s Initial

Service Date (CISD).  No renewal option

is available for this Contract Tariff.

 

3.      Minimum

Monthly Revenue Commitment - The undiscounted Minimum

Monthly Revenue commitment (MMRC) is $275.00 for each month of the Contract

Tariff Term.  If, in any month, the

Customer fails to satisfy the MMRC, the Customer will be billed an amount equal

to the difference between the MMRC and the undiscounted actual charges for that

month.

 

4.      Contract

Price

 

A.      AT&T

ACCUNET T1.5 Access Connections, Function Connections and M-24 Multiplexing

Office Functions

 

1.      The

Contract Price for the ACCUNET T1.5 Access Connections, Function Connections

and M-24 Multiplexing Office Functions provided under this Contract Tariff is

the same as the undiscounted Recurring and Nonrecurring Rates and Charges

specified in AT&T Tariff F.C.C. 

No.  9, as amended from time to time.

 

B.      AT&T

Local Channel Services and Access Coordination Functions

 

1.      The

Contract Price for the AT&T Terrestrial 1.544 Mbps Local Channel Services

and associated Access Coordination Functions provided under this Contract

Tariff is the same as the undiscounted Recurring and Nonrecurring Rates and

Charges specified in AT&T Tariff F.C.C. 

No.  11, as amended from time to

time.

 

11

 

	

  AT&T COMMUNICATIONS

  	

  CONTRACT TARIFF NO.  14439

  
	

  Adm.  Rates and Tariffs

  	

  Original Page 4

  
	

  Bridgewater,

  NJ  08807

  	

   

  
	

  Issued:  September 8, 2000

  	

  Effective:  September 9,

  2000

  
	

  **  All material on this page

  is new.  **

  

 

5.         Discounts

- The following discounts are the only discounts for the Services Provided

under this Contract Tariff.  No other

discounts will apply.  Unless modified

below, the Base Discounts listed in this Section are the same discounts as

specified in the AT&T tariffs referenced in Section 1, preceding, as

amended from time to time.

 

A.      Base

Discounts

 

1.      In

lieu of any discounts specified in AT&T Tariff F.C.C.  Nos. 

9 and 11, the Customer will receive one of the following discounts, each

month, on the AT&T Terrestrial 1.544 Mbps Local Channels connected to

AT&T Services provided under this Contract Tariff.

 

	

   

  	

   

  	

  Term Commitment

  	

   

  
	

  Terrestrial

  1.544 Local Channels & M-24s under an:

  	

   

  	

  24 to 35

  months

  	

   

  	

  36 to 47

  months

  	

   

  	

  48 to 59

  months

  	

   

  	

  60

  months

  	

   

  
	

  AVA/UTA*

  	

   

  	

  39

  	

  %

  	

  48

  	

  %

  	

  51

  	

  %

  	

  54

  	

  %

  
	

  AVP**

  	

   

  	

  29

  	

  %

  	

  34

  	

  %

  	

  36

  	

  %

  	

  38

  	

  %

  

 

*          An AVA with the Universal T1 Access

(AVA/UTA) Arrangement is available to Customers that connect their AT&T

Terrestrial 1.544 Mbps Local Channel service to an AT&T Switched Service or

multiplexor provided under this CT.  An

AVA/UTA Arrangement under this CT allows AT&T to terminate the Customer’s

AT&T switched network minutes on the AVA/UTA Arrangement.  The Customer must make available for

AT&T use, at each AVA location, a minimum of an average of four DSO

channels for each Terrestrial 1.544 Mbps Local Channel in use at that location.  The term “AT&T switched network minutes”

does not apply to nodal services using the local channel service as an access

facility for services obtained at the AVA location nor to any switched network

minutes billed to the Customer’s AVA location, other than LDMTS minutes

associated with collect or credit card calls.

 

**       An AVP is available to Customers that

connect their AT&T Terrestrial 1.544 Mbps Local Channel service to an

AT&T Switched Service or multiplexor provided under this Contract

Tariff.  An AVP allows the Customer the

use of all of the 24 channels in an AT&T Terrestrial 1.544 Mbps Local

Channel.

 

6.         Classifications,

Practices and Regulations

 

A.      Except

as otherwise provided under this Contract Tariff, the rates and regulations

that apply to the Services Provided specified in Section 1., are as set forth

in the AT&T tariffs that are referenced in Section 1., as such tariffs are

amended from time to time.

 

B.      Monitoring

Conditions - None.

 

12

 

	

  AT&T COMMUNICATIONS

  	

  CONTRACT TARIFF NO.  14439

  
	

  Adm.  Rates and Tariffs

  	

  Original Page 5

  
	

  Bridgewater,

  NJ  08807

  	

   

  
	

  Issued:  September 8, 2000

  	

  Effective:  September 9,

  2000

  
	

  **  All material on this page

  is new.  **

  

 

C.      Promotions,

Credits and Waivers - The Customer is ineligible for

any promotions, credits or waivers for the Services Provided under this

Contract Tariff, which are filed or which may be filed in AT&T Tariff

F.C.C.  Nos.  9 and 11 for the same services and service components installed

under this Contract Tariff.

 

The following

waivers will be applied to the Customer’s bill for the Services Provided under

this Contract Tariff, provided the Customer is current in payment to AT&T

for all services provided under this Contract Tariff at the time the waiver is

to be applied.  If the Customer is not

current in its payment, the waiver will not be applied until payment is made

for all outstanding charges.  If at the

end of the Contract Tariff Term the Customer has not fully used any or all of

the waivers specified in this Section, the residual value of any such waivers

will be set to zero and will not be applied to any other AT&T services.

 

     1.        AT&T

will waive the nonrecurring Installation Charges for new MSVPP-eligible

AT&T Terrestrial 1.544 Mbps service components and MSVPP-eligible and Nodal

AT&T Terrestrial 1.544 Mbps Local Channel Services and associated function

connections provided such service components: 

(1) are installed on or after the CISD; 

(2) are not disconnected and reconnected after the CISD and (3) remain

in service for at least 12 months, except for upgrades to higher speeds, moves

and rearrangements.  If a service

component is disconnected for any reason prior to the end of the 12 month

period AT&T will bill the Customer and the Customer is responsible for the

amount of the Installation Charges that have been waived under this Section for

each service component discontinued. 

However, the obligation to retain service for 12 months expires at the

end of the Contract Tariff Term.

 

     2.        AT&T

will waive the recurring Monthly Charges for new and/or existing AT&T

Terrestrial 1.544 Mbps Local Channel Access Coordination Functions, ACCUNET

T1.5 Access Connections and M-24 Multiplexing Office Functions associated with

AT&T Terrestrial 1.544 Mbps Local Channels connected to AT&T Services

under this CT, associated with up to 50 AT&T Terrestrial 1.544 Mbps Local

Channels, provided such service components: 

(1) are installed and/or in service on or after the CISD;  (2) are not disconnected and reconnected

after the CISD and (3) remain in service for at least 12 months, except for

upgrades to higher speeds, moves and rearrangements.  If a service component is disconnected for any reason prior to

the end of the 12 month period AT&T will bill the Customer and the Customer

is responsible for the amount of the recurring Monthly Charges that had been

waived under this Section for each service component discontinued.  However, the obligation to retain service

for 12 months expires at the end of the Contract Tariff Term.

 

13

 

	

  AT&T COMMUNICATIONS

  	

   

  	

  CONTRACT TARIFF NO.  14439

  
	

  Adm.  Rates and Tariffs

  	

   

  	

  Original Page 6

  
	

  Bridgewater,

  NJ  08807

  	

   

  	

   

  
	

  Issued:  September 8, 2000

  	

   

  	

  Effective:  September 9,

  2000

  
	

  **  All material on this page

  is new.  **

  

 

D.      Discontinuance

- In lieu of any Discontinuance Without Liability

provisions that are specified in the AT&T Tariffs referenced in Section 1.,

preceding, the following provisions shall apply.

 

The Customer

may discontinue this Contract Tariff prior to the end of the Contract Tariff

Term, provided the Customer replaces this Contract Tariff with other AT&T

Tariff F.C.C.  Nos.  9 and 11 Services or another AT&T

Contract Tariff for AT&T Tariff F.C.C. 

Nos.  9 and 11 Services

having:  (i) an equal or greater new

monthly revenue commitment(s) and (ii) a new term equal to or greater than the

remaining term, but not less than two years.

 

If the

Customer discontinues this CT for any reason other than specified above, prior

to the expiration of the CT Term, a Termination Charge will apply.  The Termination Charge will be an amount

equal to 35% of the sum of the unsatisfied MMRCs for the year in which the

Customer discontinues this CT and 35% of the sum of MMRCs for each year

remaining in the CT Term.  In addition,

the Customer will also be billed an amount equal to the total waivers

previously received on services components under this CT should the minimum

in-service commitment period not be met by the termination date of the CT.

 

E.      Other

Requirements - Not Applicable

 

F.      Availability

- This Contract Tariff is available only to Customers

who:  (1) will order this Contract

Tariff only once, either by the Customer or any Affiliate of the Customer,

which is any entity that owns a controlling interest in either the Customer or

an Affiliate of the Customer, or any entity in which a controlling interest is

owned by either the Customer or an Affiliate of the Customer;  (2) order service within 270 days after the

effective date of this Contract Tariff for initial installation of the Services

Provided under this Contract Tariff within 60 days after the date ordered;  (3) have received an offer for substantially

similar services from another provider at an equal or lower price in which the

nonrecurring installation charges have been waived;  (4) have an existing two year AT&T Switched Services

commitment for $1,000 per month or an existing two year AT&T InterSpan

Frame Relay Service commitment of $500 per month and (5) have a maximum of

50 AT&T Terrestrial 1.544 Mbps Local Channels.

 

14

 

AT&T MA Reference No. DCMT308779

 

AT&T Contract Tariff Service Order

Attachment

Cover Page

 

	

  CUSTOMER

  Legal Name (“Customer”, “You” or “Your”)

  	

   

  	

  AT&T

  Corp.(“AT&T”)

  	

   

  	

  AT&T

  Sales Contact Name

  
	

  Improvenet.Com

  	

   

  	

  AT&T Corp.

  	

   

  	

  Zeeshan

  Hussain

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Address

  	

   

  	

  AT&T

  Address

  	

   

  	

  AT&T

  Sales Contact Address

  
	

  720 Bay Road

  #200

  Redwood City    USA

  CA                          94063

  	

   

  	

  55 Corporate

  Drive

  Bridgewater, New Jersey 08807

  	

   

  	

  Addr: 2665 N

  First St #100

  City: San Jose

  State: CA               Country:

  Zip: 95134

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Contact

  	

   

  	

  AT&T

  Contact

  	

   

  	

  AT&T

  Sales Contact Information

  
	

  Name: Brian

  Lewis

  Title:MIS

  Telephone: 650-701-8060

  Fax: 650-701-8260

  Email: brian@improvenet.com

  	

   

  	

  Master Agreement Support Team

  Email:          mast@att.com

  url:               http://ma.kweb.att.com/

  

  Fax:              908-658-2562

  	

   

  	

  Telephone: 1

  408 452-3631

  Fax:

  Email:

  Branch Manager:

  Sales Strata:          Sales Region:

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  CUSTOMER

  Billing Address

  	

   

  	

  Customer

  Account Information

  	

   

  	

   

  
	

  720 Bay Road

  

  Redwood City

  CA                          94063

  	

   

  	

  Master

  Customer Number(MCN):

  

  Plan ID No.

  	

   

  	

  Term: 24 Months

  

  Scanned Image Reference Number: 14109-0093624/NC

  

 

This Service Order Attachment (including its

addenda, if any) is an Attachment to the Master Agreement between Customer and

AT&T dated and is an integral part of that Agreement.

 

The domestic

interstate services portion of the CT ordered hereunder has been detariffed,

and the contract between the parties shall consist of the Master Agreement and

the relevant portions of the Contract Tariff (“CT”) and referenced AT&T

tariffs (“Applicable Tariffs”), as those Applicable Tariffs may be modified

from time to time.

 

The

international services portion of the CT ordered hereunder is still required to

be tariffed as of the date this Attachment is signed, and the tariff between

the parties shall consist of the relevant portions of the CT and the Applicable

Tariffs, as those Applicable Tariffs may be modified from time to time.  In addition, the following Sections of the

Master Agreement shall apply: 4, 5, 7, 9.5, 12.1 and 12.6.  In the event that a court or administrative

agency of competent jurisdiction determines during the Term of the CT that any

of the tariffed services are not tariffable or must be detariffed, then the

Detariffing provision in the Applicable Tariffs shall apply.

 

The order of

priority in the event of inconsistency among terms shall be the CT, then the

Master Agreement, and then the Applicable Tariffs.

 

Customer hereby places an order for:

 

	

  ý

  	

  New AT&T Contract Tariff

  (attachment required)

  	

  o

  	

  Existing AT&T Contract Tariff No. 

  (attachment required)

  	

  o

  	

  Refile Of Existing AT&T Contract Tariff No.

  (attachment required)

  

 

	

  Existing Pricing Plan

  Replacement/Discontinuance: 

  	 

	

  o            Check

  here and identify any AT&T CT or other AT&T pricing plan being

  discontinued in conjunction with this order. Also specify the CT No., Plan ID

  No. or Main Billed Account No. (Note: Charges may apply as specified in the

  plan being discontinued.)

  
	

  CT No.

  	

  Plan ID No.

  	

  Main Billed

  Account No.

  
				

 

CUSTOMER

HAS READ AND UNDERSTANDS THE TERMS AND CONDITIONS OF THIS

SERVICE

ORDER ATTACHMENT AND AGREES TO BE BOUND BY THEM.

 

15

 

	

  AT&T COMMUNICATIONS

  	

   

  	

  CONTRACT TARIFF NO. 14109

  
	

  Adm.  Rates and Tariffs

  	

   

  	

  Original Title Page

  
	

  Bridgewater,

  NJ 08807

  	

   

  	

   

  
	

  Issued:   July 10, 2000

  	

   

  	

  Effective:     July 11, 2000

  
	

  ** All material on this page is new. **

  

 

INTERNATIONAL CONTRACT TARIFF NO. 14109

 

TITLE PAGE

 

This Contract Tariff applies to

ACCUNET T1.5 Integrated Services Digital Network (ISDN) Primary Rate Interface

(PRI) for interstate or foreign communications in accordance with the

Communications Act of 1934 as amended.

 

Telecommunication services

provided under this Contract Tariff are furnished by means of wire, radio,

satellite, fiber optics or any suitable technology or combination of

technologies.

 

Notice:   This International Contract Tariff only

applies to the AT&T international services specified herein and does not

apply to any AT&T domestic interstate services.  Pursuant to FCC Rule 61.20, all AT&T domestic interstate

services are furnished under a separate non-tariffed arrangement.  Accordingly, all references in this

International Contract Tariff to terms, conditions and charges relating to

domestic interstate services are to be construed for the sole purpose of determining

the terms, conditions and charges applicable to AT&T international service.

 

This International Contract

Tariff is only available to Customers who concurrently sign AT&T’s Domestic

Interstate Service Contract No. 

14109.  The Term of this

International Contract Tariff will be coextensive with the Term of the

Customer’s AT&T Domestic Interstate Service Contract NO.  14109. 

If this International Contract Tariff is discontinued, then AT&T

Domestic Interstate Service Contract No. 

14109 will be automatically and simultaneously discontinued, and

Termination Charges and/or Shortfall Charges, if applicable, may apply under

each arrangement.

 

16

 

	

  AT&T COMMUNICATIONS

  	

   

  	

  CONTRACT TARIFF NO. 14109

  
	

  Adm. Rates

  and Tariffs

  	

   

  	

  Original Page 1

  
	

  Bridgewater,

  NJ 08807

  	

   

  	

   

  
	

  Issued:   July 10, 2000

  	

   

  	

  Effective:     July 11, 2000

  
	

  ** All material on this page is new.**

  

 

INTERNATIONAL CONTRACT TARIFF NO.  14109

 

CHECK SHEET

 

The Title Page and Pages 1

through 5 inclusive of this tariff are effective as of the date shown.

 

TABLE OF CONTENTS

 

	

  Check Sheet

  
	

  List of Concurring, Connecting and Other Participating

  Carriers

  
	

  Explanation of Symbols - Coding of Tariff

  Revisions

  
	

  Trademarks

  and Service Marks

  
	

  Explanation

  of Abbreviations

  
	

  Contract Summary

  

 

LISTS OF CONCURRING, CONNECTING AND OTHER PARTICIPATING

CARRIERS

 

Concurring

Carriers — NONE

 

Connecting

Carriers — NONE

 

Other

Participating Carriers — NONE

 

EXPLANATION OF SYMBOLS —

Coding of Tariff Revisions

 

Revisions to this tariff are

coded through the use of symbols.  These

symbols appear in the right margin of the page.  The symbols and their meanings are:

 

	

  R

  	

  - to signify

  reduction.

  
	

  I

  	

  - to signify

  increase.

  
	

  C

  	

  - to signify

  changed regulation.

  
	

  T

  	

  - to signify

  a changed in text but no change in rate or regulation.

  
	

  S

  	

  - to signify

  reissued matter.

  
	

  M

  	

  - to signify

  matter relocated without change.

  
	

  N

  	

  - to signify

  new rate or regulation.

  
	

  D

  	

  - to signify

  discontinued rate or regulation.

  
	

  Z

  	

  - to signify

  a correction.

  

 

Other marginal codes are used

to direct the tariff reader to a footnote for specific information.  Codes used for this purpose are lower case

letters of the alphabet, e.g., x, y and z. 

These codes may appear beside the page revision number in the page

header or in the right margin opposite specific text.

 

17

 

	

  AT&T COMMUNICATIONS

  	

   

  	

  CONTRACT TARIFF NO. 14109

  
	

  Adm.  Rates and Tariffs

  	

   

  	

  Original Page 2

  
	

  Bridgewater,

  NJ 08807

  	

   

  	

   

  
	

  Issued:   July 10, 2000

  	

   

  	

  Effective:     July 11, 2000

  
	

  ** All material on this page is new. **

  

 

TRADEMARKS AND SERVICE

MARKS

- The following marks, to the extent, if any, used throughout this tariff, are

trademarks and service marks of AT&T Corp.

 

	

  Trademarks

  	

   

  	

  Service

  Marks

  
	

  None

  	

   

  	

  ACCUNET

  

 

EXPLANATION OF ABBREVIATIONS

 

Adm.                  —  Administrator

IOCs                  —  Inter Office Channels

kbps                   —  kilobits per second

Mbps                 —  Megabits per second

 

GENERAL PROVISIONS

 

Detariffing

 — 

If during the term of this Contract Tariff, the AT&T Tariffs

referenced herein (“Applicable AT&T Tariffs”) are detariffed in whole or in

part pursuant to a statutory change, order or requirement of a governmental or

judicial authority of competent jurisdiction, then following such detariffing:

 

(i)  the terms and conditions for the Services Provided will remain

the same as those in this Contract Tariff, except that the relevant terms and

conditions contained in the Applicable AT&T Tariffs will remain the same as

those in effect as of the date AT&T detariffs in whole or in part those

Applicable AT&T Tariff provisions, and will be incorporated as part of this

Contract Tariff, and

 

(ii)  the rates for the Services Provided will be:

 

(a)  to the extent Applicable

AT&T Tariff provisions remain filed and effective, those rates specified in

such Applicable AT&T Tariff provisions, as amended from time to time; and

 

(b)  to the extent that this

Contract Tariff contains specific rates or rate schedules that would apply in

lieu of (or in addition to) the rates or rate schedules in Applicable AT&T

Tariffs, such specific Contract Tariff rates and rate schedules; and

 

(c)  to the extent Applicable

AT&T Tariff provisions are detariffed, and (b)  preceding does not apply, those rates specified in the applicable

AT&T Price Lists, as amended from time to time.

 

In all cases (a, b or c), the

applicable rates shall continue to be subject to any discounts, waivers,

credits, and restrictions on rate changes that may be contained in this

Contract Tariff.  Where rates and rate

changes (both increases and decreases) would have been calculated by reference

to a tariff rate that has been detariffed, rates and rate changes shall instead

be calculated during the term of this Contract Tariff by reference to

applicable AT&T Price Lists and (to the extent changes to tariff rates were

permitted under this Contract Tariff) AT&T shall have the right to change

its Price Lists from time to time.

 

All references to the AT&T Tariffs in this Contract Tariff shall be

construed to mean the AT&T Tariffs specified herein, as well as the

documents which will replace those tariffs, including the AT&T Price Lists,

when AT&T cancels those tariffs.

 

18

 

	

  AT&T COMMUNICATIONS

  	

   

  	

  CONTRACT TARIFF NO. 14109

  
	

  Adm.  Rates and Tariffs

  	

   

  	

  Original Page 3

  
	

  Bridgewater,

  NJ 08807

  	

   

  	

   

  
	

  Issued:   July 10, 2000

  	

   

  	

  Effective:     July 11, 2000

  
	

  ** All material on this page is new. **

  

 

INTERNATIONAL

CONTRACT TARIFF

NO.  14109

1.         Services

Provided:

 

A.    AT&T

Private Line Services (AT&T Tariff F.C.C. 

No.  9) consisting of:

 

1.   ACCUNET

T1.5 Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)

 

1.1.             Initial

Quantities — Beginning in the 4th month following the

CISD, the Initial Quantities of AT&T Private Line Service components are as

follows:

 

1  ACCUNET T1.5 Integrated

Service Digital Network (ISDN) Primary Rate Interface (PRI)

 

2.      Contract

Term;  Renewal Options — The

term of this Contract Tariff is 2 years beginning with the Customer’s Initial

Service Date (CISD).  No renewal option

is available for this Contract Tariff.

 

3.      Minimum

Revenue Commitment — Not Applicable.

 

4.      Contract

Price

 

A.    AT&T

Private Line Services

 

1.   This

Contract Price for the ISDN PRI provided under this Contract Tariff is the same

as the undiscounted Recurring and Nonrecurring Rates and Charges specified in

AT&T Tariff F.C.C.  No.  9, as amended from time to time.

 

5.      Discounts

— None

 

6.      Classifications,

Practices and Regulations

 

A.    Except

as otherwise provided in this Contract Tariff, the rates and regulations that

apply to the Services Provided specified in Section 1., preceding, are as set

forth in the AT&T tariffs that are referenced in Section 1., preceding, as

such tariffs are amended from time to time.

 

B.    Monitoring

Conditions — None.

 

19

 

	

  AT&T COMMUNICATIONS

  	

   

  	

  CONTRACT TARIFF NO. 14109

  
	

  Adm.  Rates and Tariffs

  	

   

  	

  Original Page 4

  
	

  Bridgewater,

  NJ 08807

  	

   

  	

   

  
	

  Issued:   July 10, 2000

  	

   

  	

  Effective:      July

  11, 2000

  
	

  ** All material on this page is new. **

  

 

C.      Promotions,

Credits and Waivers

 

The Customer is ineligible for any promotions, credits or waivers for

the Services Provided under this Contract Tariff, which are filed or which may

be filed in the AT&T tariffs specified in Section 1., preceding.

 

The following waiver will be applied to the Customer’s bill.  If at the end of the Contract Tariff Term

the Customer has not fully used any or all of the waiver specified in this

Section, the residual value of any such waiver will be set to zero and will not

be applied to any other AT&T services.

 

1.   AT&T

Private Line Services

 

(a)   AT&T

will waive the nonrecurring Installation Charges for the installation of up to

a maximum of 50 new PRIs with no more than 6 D Channels per location as

specified in AT&T Tariff F.C.C. 

No.  9, as amended from time to

time, provided such new PRIs:  (1) are

installed prior to the end of the 6th month following the CISD;  (2) have not previously been provided by

AT&T, that is, service components provided by another Interexchange carrier

or new growth;  (3) are not disconnected

and reconnected after the CISD;  and (4)

remain in service for at least 12 months. 

If a PRI is disconnected for any reason prior to the end of the 12 month

period, the waived nonrecurring charges will be billed at the time of

disconnect.  If a PRI has not been in

service for the minimum period of 12 months prior to the expiration of the

Contract Tariff Team, the Customer may: 

(1) elect to be billed the waived nonrecurring charges, or (2) elect to

continue the services in another AT&T Contract Tariff, or (3) include the

PRI(s) in either a new or existing term plan for AT&T Tariff F.C.C.  No. 

9 services.  If the Customer

elects to continue the PRI(s), the obligation for the PRI(s) to remain

in-service for the minimum period of 12 months no longer applies.

 

D.      Discontinuance

— In lieu of any Discontinuance

With or Without Liability provisions that are specified in the AT&T tariffs

referenced in Sections 1., preceding, the following provisions shall apply.

 

The Customer may discontinue this Contract Tariff prior to the end of

the Contract Tariff Term, provided the Customer replaces this Contract Tariff

with other AT&T Tariff F.C.C. 

No.  9 Services or another

AT&T Contract Tariff for AT&T Tariff F.C.C.  No.  9 Services

having:  (i) an equal or greater new

monthly revenue commitment(s) and (ii) a new term equal to or greater than the

remaining term, but not less than 18 months.

 

If the Customer discontinues this Contract Tariff for any reason other

than specified above, prior to the expiration of the Contract Tariff Term, a

Termination Charge will apply.  The

Termination Charge for AT&T Private Line Services will be an amount equal

to 100% of the waived installation charges.

 

20

 

	

  AT&T COMMUNICATIONS

  	

   

  	

  CONTRACT TARIFF NO. 14109

  
	

  Adm.  Rates and Tariffs

  	

   

  	

  Original Page 5

  
	

  Bridgewater,

  NJ 08807

  	

   

  	

   

  
	

  Issued:   July 10, 2000

  	

   

  	

  Effective:     July 11, 2000

  

 

E.      Availability

-This Contract Tariff has been developed to respond to

competitive circumstances affecting specific Customers who:  (1) will order this Contract Tariff only

once either by the Customer or any Affiliate of the Customer, which is any

entity that owns a controlling interest in either the Customer or an Affiliate

of the Customer, or any entity in which a controlling interest is owned by

either the Customer or an Affiliate of the Customer;  (2) order service within 270 days after the effective date

of this Contract Tariff for initial installation of the Services Provided under

this Contract Tariff within 60 days after the date ordered;  (3) have received an offer for substantially

similar services from another provider at an equal or lower price in which the

nonrecurring installation charges have been waived;  (4) have a maximum of 50 PRIs; 

(5) have a maximum of 6 ISDN D channels per location and (6) have an

existing AT&T Switched Services or AT&T Data Services commitment with

not less than one year remaining in the term.

 

21

 

	

  RESPONSIBLE ORGANIZATION DESIGNATION AND

  AGREEMENT OF AGENCY

  

 

[LOGO OF AT&T]

I hereby designate AT&T to act as Responsible Organization

(“RESPORG”) for the following toll free service telephone numbers. I further

designate AT&T to act as my agent to transfer RESPORG functions to

AT&T. These designations supersede all prior RESPORG designations

pertaining to these toll free service numbers.

 

	

  Company Billing

  Name:

  	

  Improvenet.Com

  
	

   

  	

  (As it appears on the customers bill copy)

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Company

  Billing Address:

  	

  720 Bay Road

  #200

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  City:

  	

  Redwood City

  	

  State:

  	

  CA

  	

   

  	

  Zip:

  	

  94063

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Company

  Contact:

  	

  Brian Lewis

  MIS

  	

   

  	

   

  	

  Contact

  Email:

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Contact

  Phone #:

  	

  650-701-8060

  	

   

  	

   

  	

  Fax #:

  	

  650-701-8260

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Authorized

  By:

  	

  Don Gaspar

  	

  /s/ Don

  Gaspar

  	

   

  	

   

  
	

   

  	

  (Signature or PIN)

  	

   

  	

  (Print Name)

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

  CTO

  	

   

  	

  12/12/00

  
	

   

  	

   

  	

  (Title)

  	

   

  	

  (Date)

  
																	

 

	

  TOLL FREE SERVICE NUMBERS FOR WHICH RESPORG FUNCTIONS ARE BEING

  TRANSFERRED

  
	

  (8)

  	

   

  	

  (8)

  
	

   

  	

   

  	

   

  
	

  (8)

  	

   

  	

  (8)

  
	

   

  	

   

  	

   

  
	

  (8)

  	

   

  	

  (8)

  
	

   

  	

   

  	

   

  
	

  (8)

  	

   

  	

  (8)

  

 

	

  OLD RESPONSIBLE ORGANIZATION

  	

   

  	

  NEW RESPONSIBLE ORGANIZATION

  
	

  ID:

  	

   

  	

  (8)

  	

   

  	

   

  	

  ID:

  	

   

  	

   

  	

  ATX01

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Name:

  	

   

  	

  (8)

  	

   

  	

   

  	

  Name:

  	

   

  	

   

  	

  AT&T

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Address:

  	

   

  	

  (8)

  	

   

  	

   

  	

  Address:

  	

   

  	

   

  	

  2651 Olive Street

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

  (8)

  	

   

  	

   

  	

   

  	

   

  	

   

  	

  St. Louis, MO 63103

  

 

FOR AT&T USE ONLY

	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  Name:

  	

  Theresa

  Castor

  	

   

  	

  Phone No:

  	

   

  	

  +1 408

  382-6231

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  E-Mail Address:

  	

  theresacastor@att.com

  	

  Fax No:

  9683MC

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Branch:

  	

   

  	

  Save

  	

   

  	

   

  	

  Winback

  	

   

  	

   

  	

  Nodal

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  PRINT USING FINE TIP INK PEN WHEN COMPLETING THE RESPORG FORM -  ILLEGIBLE FORMS WILL BE REJECTED!

  
	

   

  
	

  AT&T Proprietary

  
	

  Use pursuant to Company Instructions

  
																			

 

22

 

RESPONSIBLE ORGANIZATION DESIGNATION AND

AGREEMENT OF AGENCY

 

[LOGO OF AT&T]

 

I hereby designate AT&T to act as Responsible Organization

(“RESPORG”) for the following toll free service telephone numbers. I further

designate AT&T to act as my agent to transfer RESPORG functions to

AT&T. These designations supersede all prior RESPORG designations pertaining

to these toll free service numbers.

 

	

  Company

  Billing Name:

  	

  Improvenet.Com

  
	

   

  	

  (As it appears on the customers bill copy)

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Company

  Billing Address:

  	

  720 Bay Road

  #200

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  City:

  	

  Redwood City

  	

  State:

  	

  CA

  	

  Zip:

  	

  94063

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Company

  Contact:

  	

  Brian Lewis

  MIS

  	

   

  	

  Contact

  Email:

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Contact

  Phone #:

  	

  650-701-8060

  	

   

  	

  Fax #:

  	

  650-701-8260

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Authorized

  By:

  	

  Don Gaspar

  	

  /s/ Don

  Gaspar

  	

   

  	

   

  
	

   

  	

  (Signature or PIN)

  	

   

  	

  (Print Name)

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

  CTO

  	

   

  	

  12/12/00

  
	

   

  	

   

  	

  (Title)

  	

   

  	

  (Date)

  
														

 

	

  TOLL FREE SERVICE NUMBERS FOR WHICH RESPORG

  FUNCTIONS ARE BEING TRANSFERRED

  
	

  (8)

  	

   

  	

  (8)

  
	

   

  	

   

  	

   

  
	

  (8)

  	

   

  	

  (8)

  
	

   

  	

   

  	

   

  
	

  (8)

  	

   

  	

  (8)

  
	

   

  	

   

  	

   

  
	

  (8)

  	

   

  	

  (8)

  

 

	

  OLD RESPONSIBLE ORGANIZATION

  	

   

  	

  NEW RESPONSIBLE ORGANIZATION

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  ID:

  	

   

  	

  (8)

  	

   

  	

  ID:

  	

   

  	

   

  	

  ATX01

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Name:

  	

   

  	

  (8)

  	

   

  	

  Name:

  	

   

  	

   

  	

  AT&T

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Address:

  	

   

  	

  (8)

  	

   

  	

  Address:

  	

   

  	

   

  	

  2651 Olive Street

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

  (8)

  	

   

  	

   

  	

   

  	

   

  	

  St. Louis, MO 63103

  

 

 

	

  FOR AT&T USE ONLY

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  Name:

  	

  Theresa

  Castor

  	

   

  	

  Phone No:

  	

   

  	

  +1 408

  382-6231

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  E-Mail Address:

  	

  theresacastor@att.com

  	

   

  	

  Fax No:

  9683MC

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Branch:

  	

   

  	

  Save

  	

   

  	

  Winback

  	

   

  	

  Nodal

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  PRINT USING FINE TIP INK PEN WHEN COMPLETING THE RESPORG FORM -

  ILLEGIBLE FORMS WILL BE REJECTED!

  
	

   

  
	

  AT&T Proprietary

  
	

  Use pursuant to Company Instructions

  
																		

 

23

 

	

  RESPONSIBLE ORGANIZATION DESIGNATION AND

  AGREEMENT OF AGENCY

  

 

[LOGO OF AT&T]

 

I hereby designate AT&T to act as Responsible Organization

(“RESPORG”) for the following toll free service telephone numbers. I further

designate AT&T to act as my agent to transfer RESPORG functions to

AT&T. These designations supersede all prior RESPORG designations

pertaining to these toll free service numbers.

 

	

  Company

  Billing Name:

  	

  Improvenet.Com

  
	

   

  	

  (As it appears on the customers bill copy)

  
	

   

  
	

  Company

  Billing Address:

  	

  720 Bay Road

  #200

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  City:

  	

  Redwood City

  	

  State:

  	

  CA

  	

  Zip:

  	

  94063

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Company

  Contact:

  	

  Brian Lewis

  MIS

  	

  Contact

  Email:

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Contact

  Phone #:

  	

  650-701-8060

  	

   

  	

  Fax #:

  	

  650-701-8260

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Authorized

  By:

  	

  Don Gaspar

  	

  /s/ Don

  Gaspar

  	

   

  	

   

  
	

   

  	

  (Signature or PIN)

  	

   

  	

  (Print Name)

  
	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

  CTO

  	

   

  	

  12/12/00

  
	

   

  	

  (Title)

  	

   

  	

  (Date)

  
													

 

	

  TOLL FREE SERVICE NUMBERS FOR WHICH RESPORG

  FUNCTIONS ARE BEING TRANSFERRED

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  

 

	

  OLD RESPONSIBLE ORGANIZATION

  	

   

  	

  NEW RESPONSIBLE ORGANIZATION

  
	

  ID:

  	

   

  	

  (8)

  	

   

  	

  ID:

  	

   

  	

  ATX01

  
	

  Name:

  	

   

  	

  (8)

  	

   

  	

  Name:

  	

   

  	

  AT&T

  
	

  Address:

  	

   

  	

  (8)

  	

   

  	

  Address:

  	

   

  	

  2651 Olive Street

  
	

   

  	

   

  	

  (8)

  	

   

  	

   

  	

   

  	

  St. Louis, MO 63103

  

 

	

  FOR AT&T USE ONLY

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  Name:

  	

  Theresa

  Castor

  	

   

  	

  Phone No:

  	

   

  	

  +1 408

  382-6231

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  E-Mail Address:

  	

  theresacastor@att.com

  	

   

  	

  Fax No:

  9683MC

  
	

   

  
	

  Branch:

  	

   

  	

  Save

  	

   

  	

   

  	

  Winback

  	

   

  	

   

  	

  Nodal

  	

   

  
	

   

  
	

  PRINT USING FINE TIP INK PEN WHEN COMPLETING THE RESPORG FORM -

  ILLEGIBLE FORMS WILL BE REJECTED!

  
	

   

  
	

  AT&T Proprietary

  
	

  Use pursuant to Company Instructions

  
																					

 

24

 

	

  RESPONSIBLE ORGANIZATION DESIGNATION AND

  AGREEMENT OF AGENCY

  

 

[LOGO OF AT&T]

 

I hereby designate AT&T to act as Responsible Organization

(“RESPORG”) for the following toll free service telephone numbers. I further

designate AT&T to act as my agent to transfer RESPORG functions to

AT&T. These designations supersede all prior RESPORG designations

pertaining to these toll free service numbers.

 

	

  Company

  Billing Name:

  	

  Improvenet.Com

  
	

   

  	

  (As it appears on the customers bill copy)

  
	

   

  	

   

  
	

  Company

  Billing Address:

  	

  720 Bay Road

  #200

  
	

   

  
	

  City:

  	

  Redwood City

  	

   

  	

  State:

  	

  CA

  	

   

  	

  Zip:

  	

  94063

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Company

  Contact:

  	

  Brian Lewis

  MIS

  	

  Contact

  Email:

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Contact

  Phone #:

  	

  650-701-8060

  	

   

  	

  Fax #:

  	

  650-701-8260

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Authorized

  By:

  	

  Don Gaspar

  	

  /s/ Don

  Gaspar

  	

   

  	

   

  
	

   

  	

  (Signature or PIN)

  	

   

  	

  (Print Name)

  
	

   

  	

   

  	

   

  	

   

  
	

   

  	

  CTO

  	

   

  	

  12/12/00

  
	

   

  	

  (Title)

  	

   

  	

  (Date)

  
														

 

	

  TOLL FREE SERVICE NUMBERS FOR WHICH RESPORG

  FUNCTIONS ARE BEING TRANSFERRED

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  

 

	

  OLD RESPONSIBLE ORGANIZATION

  	

   

  	

  NEW RESPONSIBLE ORGANIZATION

  
	

  ID:

  	

   

  	

  (8)

  	

   

  	

  ID:

  	

   

  	

  ATX01

  
	

  Name:

  	

   

  	

  (8)

  	

   

  	

  Name:

  	

   

  	

  AT&T

  
	

  Address:

  	

   

  	

  (8)

  	

   

  	

  Address:

  	

   

  	

  2651 Olive Street

  
	

   

  	

   

  	

  (8)

  	

   

  	

   

  	

   

  	

  St. Louis, MO 63103

  

 

	

  FOR AT&T USE ONLY

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  Name:

  	

  Theresa

  Castor

  	

   

  	

  Phone No:

  	

   

  	

  +1 408

  382-6231

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  E-Mail Address:

  	

  theresacastor@att.com

  	

   

  	

  Fax No:

  9683MC

  
	

   

  
	

  Branch:

  	

   

  	

  Save

  	

   

  	

   

  	

  Winback

  	

   

  	

   

  	

  Nodal

  	

   

  
	

   

  
	

  PRINT USING FINE TIP INK PEN WHEN COMPLETING THE RESPORG FORM -

  ILLEGIBLE FORMS WILL BE REJECTED!

  
	

   

  
	

  AT&T Proprietary

  
	

  Use pursuant to Company Instructions

  
																					

 

25

 

	

  RESPONSIBLE ORGANIZATION DESIGNATION AND

  AGREEMENT OF AGENCY

  

 

[LOGO OF AT&T]

 

I hereby designate AT&T to act as Responsible Organization

(“RESPORG”) for the following toll free service telephone numbers. I further

designate AT&T to act as my agent to transfer RESPORG functions to

AT&T. These designations supersede all prior RESPORG designations

pertaining to these toll free service numbers.

 

	

  Company

  Billing Name:

  	

  Improvenet.Com

  
	

   

  	

  (As it appears on the customers bill copy)

  
	

   

  	

   

  
	

  Company

  Billing Address:

  	

  720 Bay Road

  #200

  
	

   

  
	

  City:

  	

  Redwood City

  	

   

  	

  State:

  	

  CA

  	

   

  	

  Zip:

  	

  94063

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Company

  Contact:

  	

  Brian Lewis

  MIS

  	

  Contact

  Email:

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Contact

  Phone #:

  	

  650-701-8060

  	

   

  	

  Fax #:

  	

  650-701-8260

  
	

   

  	

   

  	

   

  	

   

  	

   

  
	

  Authorized

  By:

  	

  Don Gaspar

  	

  /s/ Don

  Gaspar

  	

   

  	

   

  
	

   

  	

  (Signature or PIN)

  	

   

  	

  (Print Name)

  
	

   

  	

   

  	

   

  	

   

  
	

   

  	

  CTO

  	

   

  	

  12/11/00

  
	

   

  	

  (Title)

  	

   

  	

  (Date)

  
														

 

	

  TOLL FREE SERVICE NUMBERS FOR WHICH RESPORG

  FUNCTIONS ARE BEING TRANSFERRED

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  
	

  (8)

  	

   

  	

  (8)

  

 

	

  OLD RESPONSIBLE ORGANIZATION

  	

   

  	

  NEW RESPONSIBLE ORGANIZATION

  
	

  ID:

  	

   

  	

  (8)

  	

   

  	

  ID:

  	

   

  	

  ATX01

  
	

  Name:

  	

   

  	

  (8)

  	

   

  	

  Name:

  	

   

  	

  AT&T

  
	

  Address:

  	

   

  	

  (8)

  	

   

  	

  Address:

  	

   

  	

  2651 Olive Street

  
	

   

  	

   

  	

  (8)

  	

   

  	

   

  	

   

  	

  St. Louis, MO 63103

  

 

	

  FOR AT&T USE ONLY

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  Name:

  	

  Theresa

  Castor

  	

   

  	

  Phone No:

  	

   

  	

  +1 408

  382-6231

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

  AT&T

  E-Mail Address:

  	

  theresacastor@att.com

  	

   

  	

  Fax No:

  9683MC

  
	

   

  
	

  Branch:

  	

   

  	

  Save

  	

   

  	

   

  	

  Winback

  	

   

  	

   

  	

  Nodal

  	

   

  
	

   

  
	

  PRINT USING FINE TIP INK PEN WHEN COMPLETING THE RESPORG FORM -

  ILLEGIBLE FORMS WILL BE REJECTED!

  
	

   

  
	

  AT&T Proprietary

  
	

  Use pursuant to Company Instructions

  
																					

 

26

 

AT&T Digital Link Service

Local Service Authorization Form

 

A) I hereby

authorize AT&T to enroll my locations identified on Attachment A with the following AT&T Digital Link Services (indicate

with an “X” all that apply):

 

ý Local Outbound Service

ýDirect Outward Dialing

(DOD)

ýOriginating Toll-free

Calling *

ý Local Inbound Service

**

ýDirect Inward Dial

(DID)

ýMain Listed Number

Service (MLN)

 

* Based on availability

** Only available with Local Outbound Service

 

I hereby authorize AT&T to provide AT&T Digital Link Service to all locations identified on

Attachment A. I understand Local Inbound Service and Originating Toll-free

Calling is not currently available in all states or locations. I further

understand Local Outbound Service will be offered as either an intraLATA toll

promotion or local service offering within individual states. I authorize

AT&T to provision Local Inbound Service upon availability, and to

convert  my AT&T Digital Link Service from intraLATA toll to local

service when local service becomes available. I appoint AT&T as my agent to

handle all arrangements with the local exchange company(s) (LEC) for

establishing the service(s) indicated above, and to issue instructions to and

to otherwise deal with the LEC regarding the locations and/or Billed Telephone

Numbers (BTN) specified on Attachment A. AT&T may offer such service for

all telephone lines associated with those locations and/or BTNs. AT&T will

notify the customer as to the actual terms and conditions of each AT&T Digital Link Service tariff when

filed. The customer may notify AT&T in writing, at any time, with no

liability, that the customer no longer desires AT&T Digital Link Service in any specific state. Customers are

required to keep individual business lines or other appropriate facilities with

the LEC in order to provide 911 service and certain other services and/or

codes.

 

B) These AT&T Digital Link Services should be provisioned at all locations

identified in Attachment A.

 

C) Telephone Equipment (e.g. PBX) changes: o YES, I would like

AT&T to coordinate the required telephone equipment reprogramming changes

with my equipment vendor. o NO,

I will coordinate the required telephone equipment reprogramming changes with

my equipment vendor and AT&T.

 

D) Please complete the following section:

 

	

  Improvenet.Com

  	

   

  	

  ABN BAT + 15%

  
	

  (Company Name)

  	

   

  	

  (AT&T Service Name)

  
	

   

  	

   

  	

   

  
	

  720 Bay Road #200

  	

   

  	

   

  
	

  (Street Address)

  	

   

  	

  (AT&T Master Customer Number

  or Account Number)

  
	

   

  	

   

  	

   

  
	

  Redwood City CA 94063

  	

   

  	

  Theresa Castor Account

  Executive

  
	

  (City, State Zip Code)

  	

   

  	

  (AT&T Representative Name

  & Title)

  
	

   

  	

   

  	

   

  
	

  650-701-8060

  	

   

  	

  +1 408 382-6

  
	

  (Main Telephone Number)

  	

   

  	

  (Contact Telephone Number)

  
	

   

  	

   

  	

   

  
	

  Don Gaspar

  	

   

  	

  Equipment Vendor Information

  
	

  (Authorized Company Contact

  Name & Title)

  	

   

  	

   

  
	

   

  	

   

  	

   

  
	

  650-701-8060

  	

   

  	

   

  
	

  (Contact Telephone Number)

  	

   

  	

  (Equipment Vendor Company Name)

  
	

   

  	

   

  	

   

  
	

  /s/ Don Gaspar

  	

   

  	

   

  
	

  (Authorizing Signature)

  	

   

  	

  (Equipment Vendor Contact Name)

  
	

   

  	

   

  	

   

  
	

  12/13/00

  	

   

  	

   

  
	

  (Date Authorized)

  	

   

  	

  (Equipment Vendor Contact

  Telephone Number)

  

 

27

 

AT&T DIGITAL LINK

SERVICE

 

Attachment A

 

	

   

  	

   

  	

   

  
	

  (Company Name)

  	

   

  	

  (Date Authorized by Customer)

  

 

 

	

  Service Location Information
  

  Service Street Address

  City, State Zip Code

  	

   

  	

  AT&T Sub-Account Number

  (for CustomerNet & UniPlan) 

  Or 

  LDN/DHEC 

  (for SDN, OneNet & VTNS)

  	

   

  	

  # of T1.5s

  	

   

  	

  Assign

  LERG

  (Y or N)

  	

   

  	

  Requested LANI

  	

   

  	

  Block Caller ID

  	

   

  	

  DOD

  	

   

  	

  8YY

  	

   

  	

  Estimated # DSOs For 8YY

  	

   

  	

  Estimated Monthly DOD Minutes

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  
	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  	

   

  

 

Upon completion, fax Local Service

Authorization Form and LERG

Request Form to

Customer Care @ 908 719 7341

All forms MUST be

completed in MS Word and printed prior to faxing.

Hand written forms CAN NOT

be accepted.

Customer Care will reject all hand written

forms.

 

Customer

Care will reject requests if:

 

o

Locations utilizing ISDN are submitted - Locations utilizing ISDN CAN NOT be provisioned by the Customer

Care. (See ISDN Provisioning)

o Texas requirements are not met - each

location in Texas requires, a 911 Agency Agreement and Data

Collection Form be submitted

o Operator Express T1.5s without UTA are

submitted - Operator Express T1.5s REQUIRE

a UTA dedicated access arrangement.

o

Local Inbound (DID/MLN) Service is being provisioned via the ADL STO system and

process - locations being provisioned with Local Inbound (DID/MLN Service, MUST

have LANIs assigned via the ADL STO system and process

o New dedicated facilities (e.g. T1.5) are

being installed - LANIs MUST be assigned via the Nodal EON request process.

 

	

   

  	

   

  	

   

  
	

  (AT&T Technical Support Name)

  	

   

  	

  (AT&T Technical Support Contact Telephone Number)

  
	

  (GSM Name, if Global)

  	

   

  	

  (GSM Contact Telephone Number, if Global)

  

 

28

 

[LOGO

OF AT&T]

AT&T TELECONFERENCE SERVICES PRICING PLAN

COMMITMENT FORM

 

	

  Customer

  Name (Full Legal Name):

  Improvenet.Com

  	

  (“AT&T”)

  AT&T Corp.

  
	

  Customer

  Address:

  720 Bay Road #200

  	

  AT&T

  Address

  55 Corporate Drive

  
	

  City

  Redwood City

  	

  State

  CA

  	

  Zip Code

  94063

  	

  City

  Bridgewater, NJ 08807

  	

  State

  	

  Zip Code

  
	

  Contact

  Name:

  Brian Lewis

  	

  Contact

  Name:

  
	

  Contact

  Title:

  MIS

  	

  Contact

  Title:

  AT&T TeleConference Services Account

  Executive

  
	

  Telephone:

  650-701-8060

  	

  Telephone:

  
						

 

Customer

hereby places an order for an AT&T TeleConference Services Pricing Plan as

follows:

 

	

  Order Type:

  	

  New Plan Order

  
	

  Term Plan Name:

  	

  TERM PLAN AA

  
	

  Annual Revenue Commitment:

  	

  $100,000

  
	

  Term:

  	

  2 YEARS

  

 

	

  The following provisions apply to all orders:  Service will be provided under the Pricing

  Plan you have selected subject to the rates and terms and conditions in the

  applicable AT&T tariffs as they may be modified from time to time (the

  “Tariff”).  This Form and the Tariff

  constitute the entire agreement between Customer and AT&T with respect to

  the services provided under the Pricing Plan, and supersedes any and all prior

  agreements, proposals, representations, statements, or understandings,

  whether written or oral, concerning such services or the rights and

  obligations relating to such services. 

  In the event of any inconsistency between the terms of this Form and

  the Tariff, the terms of the Tariff shall prevail.  Customer shall provide installation instructions and other

  information as required by the Tariff. 

  In the event that a court or administrative agency of competent

  jurisdiction determines that any of the services provided pursuant to the

  Pricing Plan are not tariffable, such services shall be treated as if

  detariffed, in accordance with the Detariffing provision below.

   

  Detariffing:  If during the term of the Pricing Plan you have selected, the

  Tariff for the Pricing Plan is withdrawn or ceases to be effective as a

  tariff by virtue of, or in response to, a statutory change or order or

  requirement of a governmental or judicial authority of competent

  jurisdiction, the terms, conditions and charges in the Tariff which are in

  effect at the effective time of detariffing will be deemed to be the

  agreement between the parties, provided that AT&T will retain the right

  to change the underlying General Regulations, rates and other terms and

  conditions of the Tariff to the same extent AT&T could revise the Tariff

  prior to detariffing.

   

  Attachment A:  For reference purposes only, a summary of certain Tariff Rates,

  Terms and Conditions is annexed hereto as Attachment A.  In the event of any inconsistency between

  the rates, terms and conditions stated in Attachment A and the Tariff, the

  rates, terms and conditions of the Tariff shall prevail.

   

  
	

  AUTHORIZATION

  Please review and sign below to activate

  AT&T TeleConference Services Corporate Plan

  The services

  and pricing plan you have selected are subject to FCC tariff filing/approval

  and will be governed by the rates and terms and conditions in the appropriate

  AT&T Tariffs as may be modified from time to time.  Your signature acknowledges that you

  understand the terms and conditions under which the services selected will be

  provided and that you are duly authorized to make the commitment and order

  service.

   

  

 

	

  Customer

  Name

  	

  Don Gaspar

  	

  Title

  	

  CTO

  
	

  Customer

  Signature

  	

  /s/ Don

  Gaspar

  	

  Date

  	

  12/13/00

  
	

  For AT&T

  	

   

  	

  Title

  	

  AT&T TeleConference Account Executive

  
	

  AT&T

  Signature

  	

  /s/ T.C.

  McDonough

  	

  Date

  	

  12/18/00

  

 

29Exhibit 4

Exhibit 4.15

 

Warrant

No. 2002-001

Expiration

Date: April 23, 2007

 

 

 

                NON-TRANSFERABLE COMMON STOCK PURCHASE WARRANT

 

1.             This

is to certify that, for value received, the registered holder named on the

signature page (the “Holder”), is entitled for a period commencing as of the

date of this Agreement and ending on the Expiration Date, subject to the terms

and conditions herein set forth, to purchase from American Medical

Technologies, Inc. (the “Company”) the number of shares of the Company’s common

stock (“Common Stock”) set forth below the Holder’ s name on the signature page

hereof at a purchase price of $.40 per share of Common Stock (the “Purchase

Price Per Share”).

 

2(a).        Other

than as specified below, this Warrant is non-transferable and may be exercised

in whole or in part only by the Holder by written certified or registered mail

notice to the Company accompanied by the surrendered Warrant and payment of the

purchase price in certified or bank funds for the number of shares so

purchased.  If this Warrant is exercised

in part only, then the Company shall execute and deliver a new Warrant

evidencing the rights of the Holder to purchase the remaining number of shares

purchasable hereunder.

 

(b).          This

Warrant may be exercised only by the Holder and may not be transferred other

than by will, laws of descent and distribution, a qualified domestic relations

order, or upon the prior written consent of Company.  Any attempted assignment, transfer, pledge or other disposition

of this Warrant other than as provided herein, shall be void and of no effect.

 

3.             Within

five business days of receipt of notice of exercise of this Warrant as above

provided, the Company shall cause to be issued in the name of and delivered to

the Holder a certificate or certificates for the shares of Common Stock so

purchased; provided, however, notwithstanding anything to the contrary in this

Warrant, the Holder shall be deemed to be the owner of all shares of Common

Stock for which, and on the last date that, the Holder gives notice of exercise,

surrenders this Warrant, and pays the purchase price for such shares pursuant

to the notice of exercise.  The Company

covenants and agrees that all shares of Common Stock, which may be delivered

upon exercise of this Warrant, will, upon delivery, be fully paid and

non-assessable. The Company agrees at all times to reserve and hold available a

sufficient number of authorized shares of Common Stock to cover the number of

shares issuable upon the full exercise of this Warrant.

 

 

1

 

 

4(a).        If

the Company at any time shall, by subdivision, combination or reclassification

of securities, by merger, by share exchange or otherwise, change or permit to

be changed any of the securities to which purchase rights under this Warrant

exist into the same or a different number of securities of any class or

classes, then this Warrant shall thereafter permit the Holder to acquire such

number and kind of securities and/or other consideration as would have been

issuable as the result of such change as if this Warrant had been exercised

immediately prior to such subdivision, combination, reclassification, merger,

share exchange or other change.  In case

the shares of Common Stock at any time outstanding shall be subdivided into a

greater number of shares, or combined into a lesser number of shares, then each

share of Common Stock purchasable under this Warrant shall be replaced for the

purposes hereof by the number of the subdivided or consolidated shares, as the

case may be, issued in substitution for each one share of Common Stock then

issued and outstanding; and in case at any time the Company shall issue any

additional shares of Common Stock as a stock dividend, then the shares

purchasable under this Warrant shall be increased in the same ratio as the then

outstanding Common Stock was increased by such stock dividend, and the Purchase

Price Per Share correspondingly decreased. 

No fractional shares will be issued and in lieu thereof the Holder will

receive an amount of cash equal to the closing sale price of the Common Stock

as reported by Nasdaq on the last trading day before the exercise date

multiplied by the fractional share to which the Holder would otherwise be

entitled.

 

(b).          The

Company will at all times in good faith assist in carrying out the terms of

this Warrant to protect the rights of the Holder against dilution as provided

herein.

 

5.             Neither

this Warrant nor the shares issuable upon exercise of this Warrant have been

registered under the Securities Act of 1933, as amended (the “Act”), or any

applicable state “Blue Sky” laws.  By

acceptance of this Warrant, the Holder represents and warrants to the Company

that the Holder will not offer, distribute, sell, transfer or otherwise dispose

of the shares received upon exercise of this Warrant except pursuant to (i) an

effective registration statement under the Act and any applicable Blue Sky laws

with respect thereto; (ii) an opinion, reasonably satisfactory to the Company,

addressed to the Company, from counsel reasonably satisfactory to the Company,

that such offering, distribution, sale, transfer or disposition is exempt from

registration under the Act and any applicable Blue Sky laws; or (iii) a letter

from the staff of the Securities and Exchange Commission (“SEC”) or any state

securities commissioner, as the case may be, to the effect that it will

recommend that no action be taken with respect to such transaction.  The Holder agrees, by acceptance of this

Warrant, to execute any and all documents reasonably deemed necessary by the

Company and required by the regulatory authority of any state in connection

with any public offering of the shares underlying this Warrant.

 

2

 

6(a).        The

Holder shall have the unlimited right to register the Holder’s shares of Common

Stock as a piggyback registration at no additional cost to the Holder in

connection with any such piggyback registration.  The Company’s obligation to register shares on behalf of the

Holder shall be conditional upon the Company’s receipt from the Holder in

writing, at least three business days prior to the date of such registration

statement filing, of (i) all information reasonably requested by the Company

and necessary under applicable law in connection with the preparation of such

registration statement, and (ii) an undertaking by the Holder to (a) indemnify

the Company and its directors, officers and affiliates for all claims, damages,

liabilities and expenses incurred by them arising out of or based upon any

untrue statement or omission, or alleged untrue statement or omission, made in

such registration statement or prospectus in reliance upon information

furnished to the Company in writing by the Holder specifically for use therein

and (b) temporarily cease making sales of shares registered under such

registration statement upon receipt of written notice from the Company, if the

Company determines, in good faith, that the use of the prospectus included in

such registration statement would require the disclosure of material,

non-public  information which would

irreparably and materially harm the Company 

or the disclosure of which would be reasonably likely (in the good faith

determination of the Company’s Board of Directors) to prevent the Company from

consummating a material transaction, until the receipt of a further notice from

the Company that sales may resume under the registration statement (and the

Company covenants to give prompt written notice to the Holder to allow

additional sales as soon as possible).

 

(b).          The

Company will indemnify the Holder for all claims, damages, liabilities and

expenses incurred by the Holder arising out of or based upon any untrue

statement or omission, or alleged untrue statement or omission, made in any

registration statement or prospectus used in connection with a registered sale

by the Holder hereunder to the extent the statement or omission does not result

from information furnished in writing by the Holder.

 

7.             The

Holder of this Warrant shall not be entitled to vote or receive dividends nor

be deemed the owner of Common Stock of the Company for any purpose, nor shall

anything contained herein be construed to confer upon the Holder of this

Warrant, as such, any of the rights of a stockholder of the Company or any

right to vote, give or withhold consent to any corporate action (whether upon

any recapitalization, issue of stock, reclassification of the stock,

consolidation, merger, conveyance or otherwise), receive notice of meetings,

receive dividends or subscription rights, or otherwise, until this Warrant

shall have been validly exercised as provided above.

 

8.             If

this Warrant shall be mutilated, lost, stolen or destroyed, then the Company

shall promptly issue a new Warrant of like date, tenor, and denomination and

deliver the same in exchange and substitution for and upon surrender and

cancellation of any mutilated Warrant, or in lieu of any lost, stolen or

destroyed Warrant, upon receipt of an indemnity agreement or bond reasonably

satisfactory to the Company; provided, however, the Company agrees to use its

best efforts to cause the Company’s transfer agent to accept the Holder’s

indemnity agreement without requiring a bond.

 

3

 

 

This Warrant issued this 29th day of April,

2002

 

 

 

	

  AMERICAN MEDICAL

  TECHNOLOGIES, INC.

  	

   

  
	

   

  	

   

  
	

  By:

  	

  /s/ John E. Vickers

  	

   

  
	

   

  	

   

  
	

  John E. Vickers, Interim

  Chief Executive Officer

  	

   

  
	

   

  	

   

  
	

   

  	

   

  
	

  Registered Holder:

  	

   

  
	

  Benjamin

  J. Gallant

  	

   

  
	

   

  	

   

  
	

   

  	

   

  
	

  Registered Holder’s

  Address:

  	

   

  
	

  1 Schendel

  	

   

  
	

  Portland, Texas 78374

  	

   

  
	

   

  	

   

  
	

  Number of Shares:  75,000

  	

   

  
				

 

4

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